2024 Kia Sportage

On october 22, 2023, we made a restroom stop at an arco in moapa, nv. i was in the car while my wife used the facilities. it was a clear day with the temperature in the mid 70s. as i backed out of our parking space i heard a loud pop. i checked to see if i had run over something or had a flat. i saw nothing. i got back onto the interstate and about 2 miles later i heard a loud pop and in my rear view mirror saw debris flying from our car. i pulled off the road and again checked my tires. i then checked the roof and saw that part of the sunroof glass was gone. this was a new car only 23 days old, with only about 550 miles on it. it had never been on rough roads. we had never opened the sunroof. we understand that this is an ongoing problem with sunroofs that use tempered glass. please add ours to your investigation and fix the problem. it is at the kia dealer now. they said they would check with kia.

The sunroof exploded all of the sudden. i was driving on the i-675 highway toward wright-patt air force base and the sunroof exploded, barely maintained vehicle control. the shattered glass hit my head and my child legs. some glass sand enter my eye. i manage to pulled over and check my car interior for any strange/outside object but there was no external object, nothing. called the police, they also inspect the vehicle and found nothing. i’m very concerned about this, could cost our lives. drop the car at the dealership and they said that definitively was a manufacturing defect.

Not really sure what happened, but last week the temperature suddenly dropped below freezing and there was ice built up on the windshield. we started the car and turned on the windshield defrost at high and we began to drive the car after the windshield was clear of ice and about 10 minutes later we noticed a crack develop on the windshield going from where the hot air from the defrost was hitting the windshield. and through out the day we noticed the crack grow exactly along the line where the defrost air would hit it. the crack is connected to a 2 mm round spot where a rock chip hit the windshield a few weeks ago but the crack seems to have started because of the temperature difference that was caused by the windshield defrost.

While driving on a road with a speed of 55, the driver pressed the cruise control bottom and set the cruise speed with the steering wheel cruise setting buttons (up/down). however the car set the cruise speed at 110 mph, the driver noticed this as the car started rapidly accelerating past expected targets for cruise control. the system clearly displayed a target of 110mph, but it is unclear why the knob controls set the target in at this value - if for example it received a signal for “up speed” that got stuck or aimed too many increments up for the button up press for the speed control target adjustment. turning the cruise off and on didn’t clear the cached target and restarted the 110 target. the correction was to reset the whole target manually and or manually decrement by-mile down from the 110 setting. this may be indicative of a switch or software risk, or defect in cruise and speed control systems. unclear. it has only surfaced once but this is a brand new purchase only about 3 weeks old in use.

I recently bought this vehicle and there was no spare tire. i was aware there was no spare, but i was not aware none were available for purchase! my problem is that kia has not certified a compact spare tire for this vehicle and probably wont for two model years. i understand the manufacturers can sell vehicles without a spare tire, but consumers are unable to purchase a spare on their own for two model years! i believe nhtsa should at least require them to have a certified spare available for consumers to purchase before they can sell the cars to the public. in my opinion, this is a safety issue that could leave motorists stranded on the side of a road somewhere.

The contact owned a 2024 kia sportage. the contact stated that while driving at 77 mph, the vehicle was involved in a front-impact crash with a large-sized deer. the air bags did not deploy. the contact stated that two minor children were seated in the rear seat. the vehicle was towed to a local tow yard. no injuries were sustained. no medical attention was administered. a police report was filed. the vehicle was condemned as a total loss by the insurance company. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 22,500.

On 4/42024 i was driving home and there was a mix of rain and snow. my riverside windshield wiper went out of sync and slammed into the passenger side damaging the blade, it then went over the edge and was stuck on the windshield frame overhanging the side view mirror. it made it very difficult to drive. when driving behind any other vehicle ot creates a scenario where you can't see how far or close you are to another vehicle. when i got to the dealership to have it looked at, they tried to blame it on a buildup of the wet snow that happened overnight. i cleared off my car completely before going to work. the fix was they had to tighten the linkage. while i was there, i overheard them complain in the service department that they had a lot of wiper related incidents that day.

Infotainment panel on this vehicle flickered on and off. in certain occurrences the whole infotainment cluster would go out while driving and would not come back on. kia dealer was told from their tech line which is through kia corporate that it could be faulty electrical wiring or this coaxial cable. kia dealer specifically stated that they had no idea that this coaxial line was there and had to fix the connection by welding it again. after this so far the infotainment system seems to be working properly. now we are dealing with a battery discharge warning problem that kia dealer can’t seem to figure out after they fixed the infotainment system. before this the battery discharge warning never came up.

While driving the car on road, i suddenly started getting all types of warning regarding different safety system and power steering wheel. the steering wheel was stuck/frooze while i was at 40-50 mph and couldn't turn it at all. with lots of difficulty was able to pull the car and get it towed. this put us as serious risk of danger as if this was on freeway would have been dangerous to not have functioning steering wheel. before this similar issue had occurred but while in a parking lot so was not serious but happening while on road is extremely dangerous. after the repair said it was fixed, the problem was experienced a 3rd time while driving again but since car was slow was able to pull it on side. there seems to be a serious defect in car but car manufacturer is not able to repair it and putting lives in danger

I was stopped at a red light in middle lane with traffic all around when the car just stopped running. after a few tries it started again.

24 hours after purchase, the steering wheel had high vibration and was worrisome to drive. returned to dealer and was originally told i break too hard- before they kept the vehicle for 8 days. they claim the rotor was replaced. everything i am experiencing for my first car is sounding unreasonable. why would a new model off the dealer lot have a rotor issue and why can my dad replace his breaks in 3 hours but a dealer takes 8 days. i’m not sure what is wrong with my vehicle but wanted to report it in case something happens.

The contact owns a 2024 kia sportage. the contact stated that while attempting to park in his residential carport, the brake pedal was depressed the brake pedal was stiff and did not move down as intended. the contact used excessive force but the vehicle failed to come to a stop. the vehicle collided with the screen room of his residence taking out three of the four walls of the patio. there were no injuries. a police report was not filed. the vehicle was towed to a dealer where the failure was not able to be replicated. the manufacturer was not notified of the failure. the failure mileage was 6,100.

The infotainment screen goes out randomly while driving and can stay off for the entirety of the trip. that includes the speedometer, check engine light, fuel gauge, etc.

While in use, the vehicle engine shut off while making a turn. several attempts to restart the engine were unsuccessful - engine would try to turn over and then stop. vehicle was pushed off the road and roadside assistance was contacted and car tower to the dealership. diagnosed as a faulty fuel pump. <900 miles

On three occasions in the last 1000 miles, my 2024 kia sportage hybrid's cruise control has jumped to 110 mph and refused to accept user input. turning cruise control off and back on again, it jumps back to 110mph immediately (got video). only stopping the vehicle, shifting the vehicle completely off, and restarting the vehicle seems to fix this. have read multiple forums that say others have experienced this. this is a major software and safety issue that needs to be corrected

While driving down highway, roof molding came loose and started to bang against the roof by flopping.

I was driving on the 99tollway about 70mph and i heard what i can only describe as an explosion sound and when i looked in my rearview mirror i saw glass flying from my car. my panoramic sunroof exploded, leaving a large hole in the middle of the sunroof. there were no car around me thankfully and nothing struck my car prior to the explosion sound. no sensors went off in my car and my car did not alert me that there were any issues with the roofing system.

Panoramic sunroof shattered while driving - there were no rocks or falling objects

While driving in cruise mode at 70mph in the [xxx] , the vehicle suddenly accelerated to 110mph. i detected the issue when i felt the car speeding up by itself, so i proceed to brake to avoid any accidents. as you might already have noticed, this is a major safety concern. i tried setting the car to cruise mode again, and it repeated the same action. the car was sent to the dealership, but they couldn't fix the issue. reset the car and apparently was solved. two months later, while driving my daily commute, the car repeated the same issue stated above. this time i had a car closer and could avoid to have a major issue by quickly braking the car, as the car quickly increased the power to reach the 110mph that for some unknow reason is doing by itself. i sent the car again to the dealership, they couldn't fix the issue and it's been in maintenance for over 55 days. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Front brake rotors are warped on new 2024 kia sportage with only 4000 miles on the vehicle. the vehicle is available for inspection anytime when braking the steering wheel will pulsate left to right the problem has been confirmed by the dealer as an ongoing problem with this vehicle brand and model. the vehicle is scheduled for repair on october 15, 2024 i have been advised that the front brake rotors will be re-surfaced and not replaced. i have also been advised that kia will not perform a second repair

The contact owns a 2024 kia sportage. the contact stated while driving 25 mph, the check engine warning light illuminated. the vehicle was able to restart on the third attempt; however, the failure recurred. the vehicle was driven to the dealer but was not diagnosed or repaired. the manufacturer was notified of the failure and a case was opened. the failure mileage was 17,000.

I am reporting an incident of sudden unintended acceleration of my 2024 kia sportage plug-in hybrid. on oct. 11, 2024, my wife was parking the vehicle in a lot near our home when the car suddenly accelerated, only stopping when it crashed into the side of a building. my wife was not injured, though the vehicle was damaged. she insists she did not accidentally hit the accelerator instead of the brake. i have reported the incident to kia, and we have filed a claim with our insurance company.

On oct. 11, 2024, i was pulling into a parking spot when my vehicle suddenly accelerated. my foot was not on the accelerator. i braked but not in time to stop the car before it hit the side of a building. i was not injured, but do not want to use drive the vehicle until i understand what happened and whether this sudden unintended acceleration defect can be fixed.

Stopped at traffic light, light turned green and went to accelerate. car died, all lights came on dash in oncoming traffic and car would not restart for minutes.

The contact owns a 2024 kia sportage. the contact stated while the vehicle was parked, the windshield cracked without impact. no warning light was illuminated. the vehicle was not taken to a dealer; the vehicle was not diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 23,000.

Tire pressure monitoring system (tpms) is not working correctly. it is under reporting pressure by over 3-5 psi on cold and hot tire. my vehicle is available for inspection upon request. tpms is flagging in the system and pushing to over fill tire with air over prescribed pressure by the manufacturer. it is safety risk. i got my vehicle air pressure checked twice in 2 weeks by a national tire chain shop. it didn't happen before. it is first time. issue first appeared 4 weeks back.

I purchased my car 10/12/24. on 11/2/24, one of the first times i had used cruise control, i was traveling between 40-45mph in a residential area and turned on my cruise control. the car immediately set the cc speed to exactly 110 mph and would not respond to the down arrow to adjust speed down. i paused cc and resumed and the setting remained at 110mph. i am not sure what caused the setting to finally clear as i was pretty frantically pressing buttons at that point. i do have a photograph of this instance and i have added it to this report. a brief google search confirmed multiple kia drivers reporting the same issue with this line of vehicles. on 11/5/24 i took my car in to olathe kia's service department, asking them to investigate this issue. the service department reported that they found no error codes and had no repair to offer for the cc issue.

When i was driving the vehicle using cruise control, the vehicle suddenly reset the cruise to 110 mph and the vehicle surged forward. the brake disengaged the acceleration but when i reengaged the cruise control it surged toward 110 miles an hours again. the only fix for this was to turn the car off completely and then the cruise control acted normally once again. then it happened a second time. after that i quit using cruise control. i brought the vehicle in to luther kia of bloomington and they did not know how to fix it. they contacted kia who said their engineers were working on a fix and they were aware of the problem but at this point they did not have one. i have engaged a buyback request from kia because this vehicle is unsafe and potentially fatal to drive. they have denied my buyback request. i am reporting this because i think it is a danger to not only myself but other vehicles on the road.

Cruise control suddenly jumped to 110mph. could not adjust the speed. could only turn off cruise control. it happened several times in a row. car would speed up until i hit the brake.

Sunroof explosion

The digital instrument cluster panel goes blank intermittently and without warning while i am driving.within moments, the instrument panel reads: "system reset". the information then reappears on the panel, displaying important information (speedometer, fuel gauge, etc.). my speed, however has been significantly reduced. i was driving on the highway at 70 mph when the instrument panel shut down (went blank). when it reappeared after "system reset", i was going 48 mph.i believe this is a safety issue as it fails to comply with the requirements of federal motor vehicle safety standards 101 "controls and displays and 138, "tire pressure monitoring systems". also, the car is dangerous as i have no control over my speed. i could easily get rear ended by another vehicle which is another safety issue because the lithium batteries in this hybrid plug-in are in the back of the vehicle. this has occurred four times. the 2023 kia sportage plug-in vehicles were recalled due to this same problem. i am requesting the 2024 kia sportage plug-in vehicles are issued a recall also.

Since leasing this suv and experiencing the safety features for the first time, the method this manufacturer used for zero crashes methodology seems thought out and looks refined in its final product; however, there is a strong safety issue at hand. that safety issue revolves around the driver not having full response and other drivers reacting to that. for example, when i back out of my own driveway or a parking spot, water on my rear camera will immediately jam on my brakes. since i didn't do that as a driver and there isn't an apparent danger, it is not only a human performance issue for the driver but also for other drivers on the road. next, when i install a bike rack on the rear of the suv, i have to reverse while overriding the rear parking brake at the same time which is added complications. this also isn't perfected so often it also jams on the brakes. while all of this is happening, the safety sounds and camera views on my screen are changing automatically.

Car brakes automatically applied, for no reason. i was driving in a city street, around 20 or 30 mph. the car randomly applied the brakes (hard) then released the brakes. i was able to continue driving after. but the braking made me jerk forward to the point that it locked my seatbelt. it was raining. but the road was completely open, no obstacle.

I bought the car in july 2024. after approximately 2 months after taking possession i took the car on a trip. while driving on the highway i engaged the cruise control. the vehicle immediately set to 110mph. i immediately turned it off and didn't drive that fast. i tried to reengage the cruise control multiple times and the speed still went to 110mph. i've taken the vehicle to a kia dealership the car was there for 2 months. there is no fix at this time. just told not to use the cruise control. the dealership told me it's a known problem.

This deals with auto locks on the vehicle. the doors are supposed to lock when the vehicle is put in gear, and unlock when it is put in park. that happens most of the time, perhaps 75% of the time. when it doesn’t work properly, the doors remain locked. passengers can get out, but unopened doors remained locked, and if you try to reopen a door from which someone just excited the vehicle, they will find that the door is locked, and they can not open the door. this is mostly an annoying situation, but it could be life threatening under the right circumstances, such as a child in the back seat needing to be removed in an emergency situation. both the salesman and the service department told me that a lot of owners have reported this problem. when i called kia’s 1-800 customer support, they know nothing about the problem. additionally, a quick internet search confirmed that it is widespread. i have had the vehicle to the dealership four times for repair. the first three times, the service department said they couldn’t do any repairs because the problem did not duplicate for them. the fourth time, i drove into the service bay, got out, and all the doors were locked. not good enough, even though it happened right there and was easily verified. they said they had to remove the door panel, hook up some piece of equipment, and then have it happen. well, it didn’t, so they did nothing. they said that kia will not repair it without it happening while hooked up. obviously, their warranty is a joke, but it goes beyond that, as this is a potential safety hazard.

We had ~2100 miles on our vehicle. we had been driving on the highway for an hour when engine temperature warning light came on. we pulled over and turned off the car. we waited 30 minutes then opened the hood to inspect the coolant level. the coolant level was at "min." we looked under the car to see if any coolant was leaking and no coolant was visible under the car. we turned the car back on and sat in park for ~1 min. the engine temperature warning light came back on. we turned the car off and waited one hour. we turned the car back on, stayed in park, and the engine temperature warning light came back on. we called kia and were towed to the nearest dealer. they inspected the car the next day and found no issues. looking online, it appears that others have experienced similar issues with kias and i am writing this in case it is a systemic issue that can help myself and others.

Trim parts came off roof traveling on highway.

The glass panel placed between the windshield and the panoramic sunroof blew out with no external forces. looking at other cases from online, this appears to be a problem dating back to the 2019 model. attached are photos from the date of incident (12/31/2024) from 1/3/2025 and 1/17/2025.

While traveling on a 4-lane highway and using cruise control, a car in the left-hand lane was making a left turn across a median cut through, and my car's sensors detected a collision and took me from 60 mph down to 35 mph in about five seconds. if a car had been behind me, it would have rear ended me. i no longer use the cruise control for this reason. and yes, my sensors were clean. i had just gotten the car cleaned within a day or two prior. i have an appointment this coming monday to take it to the dealership, to have them look at it. separate incident. while parked in a parking lot, came out of restaurant and cars were parked very close on either side of my car. my car's sensors detected collision and would not let me back out. i had to pull forward and try to go back numerous times before it finally released the collision warning and allowed me to back out. this happened many months ago, but i am just now having the time to take it and drop it to the dealership because they want to keep it all day.

The ecu malfunctioned and the passenger side airbag didn’t go off and should have. there were error codes and i told kia service department about it but they weren’t to concerned and said they would look at it at my first service appointment

What i assume happened to my wiper blades: in december of 2024 we got a lot of heavy snow. i turned on my car to heat it up while i worked on cleaning off the outside of the car. my wipers were set to auto so the car automatically tried to clear the snow from the windshield. i did not notice this since they didn't move due to the snow weight. once snow was removed i noticed the wipers did not work so i brought it in for the dealership to look at it. they determined that the gear had been stripped and needed to be replaced and informed me that this is not covered under warranty. since the repair i have not driven the car in snow, no longer use the auto wiper function, and am sure to clean off all snow/ice before i turn the blades on. end of february i turned the wipers on to clean the windshield by pulling lever back. no fluid came out, the blades went back and forth a few times and then only one blade started coming up while the other lay in its off position. determined that my car is not holding any wiper fluid (unsure if this was not connected properly during last repair). have an appointment to get the car looked at again.

The contact owns a 2024 kia sportage hybrid. the contact stated that while driving at 30 mph, the vehicle came to an abrupt stop. there were no warning lights illuminated. the seat belt failed to secure her grandson, who was occupying the front passenger seat, and he flew out of the seat. the driver's seat belt failed to secure her, and she was thrust forward over the steering wheel. the contact called the local dealer, but there was no response. while driving at approximately 30 mph, the vehicle came to an abrupt stop. there were no vehicles around. while driving at 30 mph, the vehicle suddenly stopped, and an unknown pickup truck crashed into the rear of the vehicle. the contact was concerned about driving the vehicle. the contact sustained injuries to her neck, back, and left shoulder, which was torn, and medical attention was provided. there was no reported fire or airbag deployment. a police report was filed. the vehicle was towed to another local dealer, raceway kia 4044 us-9, freehold, nj 07728, who determined the vehicle was working as designed. there were no codes displayed during diagnosis. the vehicle was not repaired. the manufacturer was contacted, who opened a case, but no additional assistance was provided. the failure mileage was approximately 3,200.

I have had no accident. in my opinion the 2024 kia sportage has a dangerous fire safety problem. this car has no way to open the back tailgate from inside. no release inside the car or on the key. i an accident occurs and the driver should pass out and could not get the key to someone, there is no way inside the car to release the back door to escape. if the car should catch on fire you would have to breakout the windows and then you will still have to take the door off to get to the people if driver can not hand you the key .there was an auto opener on the 2023 but not this model ..unless you purchase it special, which no one told me this when i purchased this car or i would not have purchased it .i even called back 3 months later trying to find out how to open my door and first was told by a dealer it was on my key as i tried to find it and called the dealership two additional times and asked at the dealership 2 more when i went for maintenance. made a 3rd trip and finally spoke to someone at the dealership who just now told me there is no key or inside access to the trunk. the dealers did not know and had me searching to use the key and the drivers door section. i think there should be a recall and they should have to put this on the car for it is a great safety hazard if you or your child is trapped inside a wrecked car. they should at least tell you this before purchasing and i would not have bought and paid cash for this car. now they want me to pay for this ? it is a fire safety hazard. they need to make this right! cars have had a way to get into the rear on key and from inside for 20 years now please consider this before people dies in a accident due to this. i did call the company and they seem unconcerned. they need to get this feature on my car without charging me for it.if this was a standard feature on the 2023 then it should be on the newer cars ..it is all about money and not our safety.why would you take a feature this important off a vehicle?

My sunroof shattered without anything hitting it.

While driving, the vehicle engine shut off while making a turn. before the engine stalled, the engine began to sputter as i made the turn. i was stranded on the roadway as i could not restart the vehicle. for my safety, i stayed in the vehicle as there was no shoulder and many vehicles including dump trucks. several attempts to restart the engine were unsuccessful - the engine would try to turn over and then stop. i contacted roadside assistance and the car was towed to the dealership. diagnosed as a faulty fuel pump/bad connectors. approximately 8950 miles. this is the second time the car stalled while driving.

The dashboard with all the instrumentation goes blank while driving causing loss of all instrumentation gauges and headlights shut off. this has happened repeated times since the car was purchased new in june 2024 and has been in the service department since october a total of six times. they have replaced fitments, the dashboard cluster, the phone charging pad and have done multiple software updates and it continues to go blank while operating. the dash then lights back up with system check and all the instruments lights in dash glow and it stays like that for several seconds. i am repeatedly told they cannot recreate the problem to properly diagnose so they have been cherry picking solutions to fix and it’s dangerous to drive. i have filed a complaint with the nc attorney general, a bbb auto complaint, a complaint with the manufacturer directly and they are telling the dealer to return car to me because they can’t recreate the problem and so in their opinion nothing is wrong when i have video of this happening while driving. please help me

Vehicle mpg does not match estimated mpg statement on sales sticker. this has been a consistent problem from date of purchase. dealer and car manual claim it would improve gradually. it has not. i think they over estimated mpg and/or the milage calculator is defective. i have been to dealer 3 times, they do not make records of my concerns and tell me that 5 mpg off is normal. i have wide fluctuating numbers from the display whether running on battery or gas.

The doors won't lock. the button on the handle won't work sometimes. it's just random. this has happened 4 times in the last 2 years i have owned the car. i have to use app to lock and unlock the car. once i drive it again everything is fine.