2023 Honda Ridgeline

The auto headlights have not worked at all since we have owned this vehicle. i have followed the instructions to the letter to setup the auto headlight function up. frustrated, vehicle was taken to dealer and they acknowledge a problem as they cannot fix it until honda issues a repair solution. the truck has 560 miles on it. problematic headlights are a real concern at night

Auto high beams do not work properly. when using they do not work as intended and cause an extreme danger for visibility. i nearly hit a deer at highway speeds due to failure to operate when should have been in high beam. also they go on and off causing blinding to oncoming traffic. this is a well known problem documented by numerous honda ridgeline owners. it needs to be fixed before more people are injured or killed as a result.

The truck lurches forward maybe 2". once when parking and once when using the remote start. fortunately it didn't hit anything or anybody.

Auto high beam headlights do not function properly. the high beams will turn on or will not turn off high beams when approaching another vehicle. high beams will turn off when the system sees another light source, such as a pole light, several hundred feet off the road. high beams will also turn on and off for no apparent reason.

Automatic headlight auto bright does not work correctly. sometimes does not dim to regular headlight and goes back and forth without oncoming cars also.

Automatic highbeam system stays on hi for oncoming vehicles, flashes oncoming vehicles, dims for road signs.

Automatic high beams don’t work fluidly. this is a safety issue because they are sensitive to the point where it seems you are “high beaming” oncoming traffic. this problem has been confirmed by several legitimate websites and by myself. all components are in working order. there are no warning lamps as this is the way the vehicle was intended to operate by the manufacturer. honda let it slip past and it should not have. this problem needs further review by nhtsa for safety purposes. thanks

Car lost power and check engine light came on when exiting the highway on an off ramp.

The contact owns a 2023 honda ridgeline. the contact stated while driving 70 mph, the tonneau cover detached from the bed of the truck. the vehicle was taken to the dealer and the dealer stated that the brackets used to hold the cover were defective. the tonneau cover was not replaced. the manufacturer was contacted, and the manufacturer offered to replace the tonneau cover. the failure mileage was 2,100.

I purchased a rear pickup cover. i used it without problems. i took the top off and stored it in my garage. when i put it back on, i noticed nothing wrong. when i went to open the cover to put garbage bags in the rear bed, i found the first part of the tri-top did not open correctly. i took it to 2 dealers when i was told the cover could not be repaired and there were no replacement parts. i have contacted honds usa and they refuse to do anything about this $1000 part. i want my top replaced. this was a new top, not a used one.

When traveling at night the high beams will not stay on...they flicker on and off at random intervals

The component i will be writing about is the front, passenger door locking feature (interior side). i have taken my vehicle to the honda dealership for inspection. i have also checked new honda ridgelines on the lot and found this same locking feature doesn't work the same in each vehicle. this means, in my opinion, that this issue is coming right out of the factory. this problem is easily reproduced. so here is the problem and is only affected on the passenger front door (interior side). the driver's side front door locking feature works without issue. when after manually locking the front passenger door by sliding and pushing in the lock, you are able to open the door by using the interior door handle without issue. the problem is when you use the power lock button on either side of the vehicle to lock all the doors. on the driver's side, you can open the door using the handle without issue. on the front passenger side, when pulling the handle ( to open the door), the handle moves a bit, then is physically stopped by something inside the door causing you to be unable to open the door. in addition to this, you cannot slide the lock to the open position so that you can open the door. so if you used the power button to lock the doors, then got in an accident and the power was disabled, you could be trapped on the passenger side and would really be a problem if a fire had started. the dealership loaned me a 2022 honda pilot, and it has the same issue as my truck.

Auto high-beams not operating as designed. the auto-high beams works very intermittently as on very non lighted dark roads they will come on and shut causing a flickering effect while driving. this is a very well known issue starting with the 2022 model year. the sensor camera for the auto-high beams are defective. this can blindness to on coming driver’s/vehicle temporarily.

Auto high beams do not function correctly. they often do not turn on.

Auto high beams do not correctly switch from low and high beams also, the qi wireless charger doesn't work with my iphone 14 plus

The contact owns a 2023 honda ridgeline. the contact stated while driving at an undisclosed speed at night, the high-beam headlights illuminated extremely bright, causing a blinding affect for other drivers. the vehicle was taken to the dealer, where it was diagnosed that the camera sensor was faulty, causing the high-beam headlights to fail to deactivate. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 50.

Please note that i am a deaf customer. my primary language is american sign language (asl) and english written is my secondary language. thank you for understanding. i just bought a 2023 honda ridgeline on june 6th, 2023. the "auto engine idle stop system problem" error message in the dash has been the problem and appeared many times. i sent it back to the dealership, which was the third time, and the power window master switch was replaced on july 19th, 2023, but it still has not been resolved yet. i made an appointment with the dealership on monday, july 31st, 2023, which will be 4th attempt. i am tired of it. it is very annoying. i would like to take this opportunity to thank you for your assistance with this matter.

Automatic high beam head lights have not work properly ever since i bought the honda in oct 2022.

We purchased our new 2023 ridgeline rtl-e 4 six months ago and always noticed that the passenger inside door handle wouldn’t open the door unless we pushed the unlock button, the driver’s door works normally. we thought this might be a new safety thing until we tried to manually unlock the passenger door today and could not, meaning the passenger door can only be opened inside if you electronically unlock the door. that’s concerning…if we loose battery power in a wreck, you cannot get out the passenger door!! we are calling the dealer in the morning to get this addressed.

2nd time to honda of covington for the passenger door will not manually unlock or open with inside door handle unless you push the electric unlock button 1st. [xxx] , the service writer, said it was a safety feature and wrote it on my repair order and hasn’t had the service manager come out to the vehicle with me as requested as this is a safety problem, loose battery power and your passenger cannot get out. i showed [xxx] a memo i found on this site saying that honda wants all reports of this problem sent to them, [xxx] won’t acknowledge the report. i am making myself a nuisance and now [xxx] said someone will call me monday august 21st. i called honda and they said, “we have no reports of this problem but will give you a case number”. that number is [xxx]. i don’t understand why no one cares? if we get in a wreck and loose battery power the passenger door will not open and one can only hope my wife is not injured to the point where she can’t crawl over the center console to exit on the driver’s side. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Wireless charger doesn't work with or without a case on my samsung 22 ultra (which works on every other of the 4 wireless chargers i have). so i just purchased the 23 rtl-e on 09/28/23. upon taking possession of the vehicle, got in adjusted and began setting things up to my liking. i went to place my phone on the equipped charging mat and after some shifting and repositioning, the phone began to charge w/ the case on. that lasted all of about 4-10 seconds. after fiddling w/ it for a few more minutes, no luck. finally, i decided to remove the case and same thing, it only charged 4-10 secs.ive also tried my sons iphone 14, both with and without the case, same thing over and over again. dealership said there was no know issues w the wireless charging unit.however i have found numerous complaints of the same issue online.

With headlights set to “auto”, the high beams will intermittently turn on and off even when the headlight switch is not pushed forward to activate high beams. when headlight switch is in the high beam position and set to “auto”, the high beams will not deactivate with on coming traffic. both scenarios could blind on coming traffic potentially causing a collision. no no vehicle purchased used on 9/9/23 first appeared on 9/23/23.

Auto high beams are too sensitive and cause a safety concern as driver is not able to read street signs and visibility is impaired. constant light changes are also distraction to oncoming traffic.

Auto high beams won't activate until i reach 45 mph and they while driving high beams continue to turn on and off with no other autos near me. this condition is not reliable and makes it difficult to drive at night

The truck makes a metallic clicking noise when accelerating and letting off accelerator pedal. i have taken the truck to the dealership and they believe it is some sort of subframe issue. they aren’t sure where it is coming from or what is causing it. their guess is some sort of manufacturing error when installing subframe.

While driving the vehicle, the codes related to the following systems all began flashing: automatic emergency braking lane departure warning lane keeping assistance my 17-year-old daughter, a new driver, was driving the vehicle at the time and became concerned, distracting her from concentrating on the road. the next day when my husband went to check the car, now the check engine lights were now lit. i just brought this, less than one-year-old vehicle back to the dealership. i was advised the capless gas tank was broken and not closing properly. i am not sure why this should malfunction after less than one year of driving. i do not know if this causes fuel to escape if the tank is not properly closing, thus possibly causing a safety concern. this is in addition to the auto-restart recall that occurred on the car which we had repaired, but they will not perform the warranty extension for the auto-restart issue unless it actually strands my new driver in the middle of the road after stopping.

Auto-restart system has a warranty extension, but the dealer will not perform the repair until after the honda ridgeline has the problem occur at least once, thus placing the driver and any passengers in danger. this system did malfunction in our other honda vehicle with the same warranty extension. when that occurred, it left us stranded in the middle of a six-lane road where we had stopped at a light and could not restart the vehicle. several cars almost ran into us. our 17-year-old daughter drives this vehicle and i do not want to wait until this major threat occurs to have honda repair it. i filed a complaint with honda, and they advised me they would do nothing and that i should file a complaint with the nhtsa.

The auto high beam functionality is erratic and dangerous. the high beams go off unexpectedly when needed. the high beams come on unexpectedly when there are close oncoming vehicles blinding these drivers and causing a road rage potential. this is a common complaint on the honda ridgeline forum. i made both our dealer and honda usa aware of this problem weeks after i purchased this truck and repeatedly every time i have taken it to dealer for routine maintenance.

Loss of motive power. temperature 35 f. exited interstate after 2 hours of 70 mph. upon exit, check engine light began flashing and power was diminished severely. after shutting vehicle down and letting it cool, it was normal. dealer was unable to replicate the problem. dealer says that it is an issue known to honda, caused by condensation in the intake manifold in cold weather. dealer says that honda has been unable to solve. this could be very dangerous.

Three times we have been driving the vehicle on a steep grade when the vehicle lurches forward in a short accelerated sortie.

While driving home, my brand new 2023 honda ridgeline's, with 3,350 miles, transmission's warning light popped up and my transmission when into n while on the highway, i was on the fast lane, while i started noticing the lack of power coming out of the transmission. i almost hit several cars and almost got killed by a 18 wheeler because by the time i managed to reach the emergency lane, i was doing 35 miles on a 65 zone, highway. my truck got stuck in p till i removed the terminals from the battery and reset the system. the truck was available to be put on d, but now the gears are bouncing and the truck accelerate by itself while braking almost collating with the vehicle in front of me. honda can not replicate the problem and says it is fine. i am worry to kill someone on the road for honda's 9 speed transmission.

The auto start/stop feature has a delay before restarting the engine after full stop in traffic. this delay is dangerous. if you don't anticipate the slight delay before pressing gas pedal to move through traffic your timing is slightly impaired by this delay. all honda vehicles seem to be experiencing this delay and are reporting and complaining about it.

At times when traffic in opposite lane coming at me on 2 lane road the auto brake system is activated and telling me to apply the brakes. also, at times the lane departure system will not activate if i drift over into the opposite lane of traffic.

2023 ridgeline auto dim not working properly. will high beam on coming cars, will not brighten when they should and if they do brighten they only stay on for a few seconds then dim for no reason.

Auto high beam feature turns on and off even when there are no oncoming vehicles. the feature is unreliable and dangerous. vehicle purchased on 22 dec 2023. previous vehicle was a 2019 ridgeline where this feature worked perfectly.

The contact owns a 2023 honda ridgeline. the contact stated that the 4wd system became inoperable. the contact stated that the antifreeze was not suitable for the area he lived. there were no warning lights illuminated. the contact called the dealer, who stated that the antifreeze would thicken below 35 degrees. the contact was informed that the engine would not produce enough power to move thicker coolant throughout the engine. the vehicle was not diagnosed or repaired. the contact was concerned about being stranded. the manufacturer was not contacted. the failure mileage was approximately 1,400.

2023 rlt, about 1300 miles on the odometer, temperature was between 4 and 7 degrees f, it was a sunny day with clear roads. i drop 68mph for 70 miles, stopped to make a left turn, and when accelerating through the turn, the blinking orange check engine light came on and the vehicle would not accelerate beyond about 35 mph. i was towed to the nearest dealership from the location of the incident, which occurred over 400 miles from my home. it could have been fatal if there was traffic i had to merge with at the time when the engine was not allowing enough power. it happened at noon in a very small town in north dakota. it could also have been fatal if it had happened in an area with no cell service and no traffic to stop and help as well. thank goodness i didn't have any children with me and there was somewhere warm to wait the 2 hours for the tow truck. i found an online honda ridgeline owners forum where many, many people have reported this same issue: cold temperatures, going highway speeds for a certain amount of time, slowing down or stopping, and then trying to speed up to highway speeds again when the check engine light comes on and the engine limps. the honda dealership where my vehicle was towed confirmed that i was subject to this "very rare glitch" that they know about and say there is nothing they can do to fix it and no assurances that it won't happen again. i'm not sure how to regain trust in a brand new pickup that i know has this issue that i have experienced first hand in the cold and could experience again that might result in a fatal outcome if honda doesn't fix this known issue.

I was on [xxx] and turned into [xxx] . i was driving at 25 miles or so. i don't know if my first or second tire flat first but immediately after my airbags at right and left front and back side got deployed and created a little fire and thick black smoke. i got shock, panicked and lost control for second and hit right front wheel trim of car to probably edge of road. i called honda road services to tow my car to nearest honda services. they told me that a tower would come over to take care of me in 120 minutes and take my car to chantilly honda services. unfortunately they didn’t show up for 3 hours. i stayed outside in cold weather for 3 hours. thankfully police came over and saw the situation and he was really surprised with defectiveness of my car airbags. so he had to call tow company that works for police department to get my car to the nearest honda services. i called landmark honda and told them the situation. landmark honda wanted me to bring my car to landmark alexandria instead of nearest honda services in chantilly. i towed my truck to alexandria. i paid for towing although they were supposed to pay. i talked to honda headquarter in california but they didn't care about what i said. i could die lose my limbs or hurt other people. i am a home improvement contractor. i had to postpone my appointments with my new clients since then. i have no car and i have been losing business. i kindly ask you to help me with this issue. thank you. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The automatic high beams have been a issue with the ridgeling since 2021. i have a 2023 ridgeline and live in a area where properly working high beams are needed to work properly. honda's dealerships have no answers to this problem, and some of the service writers aren't even aware of it. this is a defect in this vehicle that needs to be addressed. please contact honda and make the repair this defect

Passenger airbag is indicated to remain on when no one is in the passenger seat. the airbag off light comes on during warning light check but then shuts off and remains off. i do not confidence that the accurate weight is being accounted for when a passenger is in the front seat.

The "auto dimmers" do not work. i have had it to the deal several times and they admit that honda has a problem with them. they tell me they are working as designed and it is not the best design. the service team is now going to switch out vehicles with me to see if they are working 'as designed". the service team has told me to just turn them off and do it manually. to me that is not the solution. but they were totally honest with me, telling me they do not work but not until after i purchased the ridgeline. if i knew this i would have went to another manufacturer. very disappointed in honda. and equally disappointed in the service saying just turn them off.

On more than one occasion, the forward collision warning system and emergency braking system on my 2023 honda ridgeline activated when there was no obstacle. these incidents have occurred since new. normally, the false activation causes my vehicle to flash the "brake" warning on the instrument cluster, the steering wheel to shake, and the brakes to be gently applied. however, one time a false activation occurred while i was turning within a busy intersection. this false activation caused my vehicle to suddenly brake to a complete stop. thankfully there were no vehicles behind me.

I was driving 2 hours on highway trip (65mph) using cruise control. (20 degrees, light flurries, dry road, windy.) i then slowed to make left turn from the center turn lane. while beginning to cross oncoming lane while making the left turn, the vehicle suddenly lost power and check engine light started flashing. no prior warning to power loss. i barely cleared oncoming traffic, limped to shoulder, and parked. problem was confirmed at dealership. the issue is known to honda (also on past models). the dealer also confirmed there's still no fix/recall and that this typically happens in cold weather. the possibility of continued sudden power loss without a recall/repair is alarming and a serious safety issue. service invoice stated: "customer states the check engine light came on and power was lost. no dtc's were stored. due to regional weather circumstances moisture will accumulate in the intake manifold. the water then will drain from the intake into the cylinders causing a misfire."

The auto high beams do not work with any consistency. they don't come when they should or will turn off because of a reflection from a road sign. sometimes, they will activate right before a car passes you which causes that driver to flash me and now we both can't see! i can't believe honda would allow this poor excuse of a feature to pass inspection!

After a 2 1/2 drive (interstate, 75 mph on cruise contral, eco button not on), i took the exit to go home. immediately after going from cruise to normal driving, the check engine light flashed and as i pushed down on the accelerator there was no power. the engine would rev up to 4000 rpm but would not go over 30 mph and would not shift. once i got on the more level area of the road i did nurse it back to 55 but still very little power and the engine was struggling. i then stopped at a stop light and the engine shuddered when i tried to accelerate again, no power. made it to a gas station, turned off the vehicle, filled the tank, then restarted, the engine ran just fine. took it to the honda dealership the same day and they were unable to find any codes on the computer and were unable to re-simulate what happened to the engine.

Vehicle flashes automatic emergency braking sign on dashboard when it is confused by oncoming traffic in the other lane.

As stated earlier, the gps does not work properly. its voice command system does not work. this causes the driver to manually put the information in and causes the driver to take eyes off the road. second, the charging pad does not work. in both incidences, i am told honda has no repair. they do not seem to care. hundreds of other owners, of all honda vehicles are having the same problem. a recall is needed and fines need to be accessed.

Both drivers and passenger doors won't unlock or open without significant' force. this only occurs sometimes but has happened many times over the last year. i have had witnesses (son's) in the car when this happens. it seems like the door locking solenoid is holding the doors locked and both pulling the handle and tryin to flip the unlock switch are difficult. the risk here is in a crash or fire, someone without strength, won't be able to exit the vehicle. i video'd this on 27apr24 (can provide if requested).

My steering locked up while moving at a very low speed (<5mph) and turning my wheel (not all the way). voltage in the vehicle dropped (hvac speed and lighting). a yellow caution/warning blipped for a second on the dash. i would not normally submit an issue like this but if this had happened at high speed, going down the road, the results could be catastrophic. i have seen the hvac fan speed drop before while turning the wheel but never the steering lockup. this only happened once on tuesday night 1/2/24 at 11pm. this was not just the power steering stopping working where i could overcome the turning with strength, it was locked up hard for less than a second (like the security steering solenoid engaging). this has to be a huge safety issue!!! i brought this to the dealer and the battery cable was loose. since tightening the cable the issues has not re-occurred. i think that even with a loss of power/voltage, the steering should not lock up while the vehicle is moving. please investigate.

1- the gps unit doesn't understand me. im told it cannot be repaired. honda won't repair it. this is a safety hazard because i have to scramble for my phone to get directions. 2- the charging pad doesn't work. again, honda admits to the problem but has no fix. i must look away to charge up the phone when using it for gps.

Auto high beams do not work properly. when activated the high beams engage and disengage erratically. when cars are passing by as well as when you come up to a vehicle from behind, the high beams may or may not disengage. on approaching vehicles, faulty auto high beams could possibly blind, them causing an accident, or they respond by turning on their high beams blinding me. this is a known problem within the honda ridgeline community. this situation has happened multiple times prior to my filing this report.

After months of using my new ridgeline the garage door closed inadvertently once i passed down the garage motor impacting the vehicle at the exit. the ridgeline uses the homelink on the rear-view window which is included as part of the ridgeline. i contacted honda and they referred me to homelink for whom i also created an incident.

My 2023 honda ridgeline is leaking water from under the dashboard and leaving water on the passenger side front floorboard. this is also a safety risk due to the amount of electrical wiring from where the leak is originating. so far honda cannot find the source of the leak despite the water on the carpet and rubber floormat.

The auto dimming headlights are very sporadic. they go to high sometime while approaching other auto’s and won’t dim sometimes. this has been a issue on this model.

Wireless charger not working.

Issues with front beams high and low auto dimming

My brakes locked and my accelerator pedal deactivated without warning or cause. the engine and all accessories continued to work normally, but the gas pedal remained deactivated until i came to a complete stop. i was in the process of merging into the oncoming lane. i still own the vehicle but am trying to get the dealer to repurchase the truck. the vehicle(s) behind me had little warning and the result could have been a multi-vehicle collision. i had no way to know what caused the lockup and inability to drive away, and still don't know if or when the problem will recur. my dealership examined my truck for 3 days and did not explain any plausible cause. they sent info to honda's america hq in california and told me that i might not ever receive a response, and if i do it will likely be at least a few weeks from now. they have given me nothing in writing. there was no warning of any kind either during the event or afterward. the lane ahead of me was completely clear of vehicles, pedestrians, animals, etc., but it was a slight s-curve. driving conditions were ideal. it occurred during the middle of the day with no traction or glare issues.

I have had toxic fuel/engine smells in the cabin from the engine compartment. there are multiple complaints when searching honda gas cabin smell online. located the source is the pcv vent hose on top of the engine. honda needs to replace this hose with an odor barrier hose that doesn’t allow the fumes to be brought into the cabin via the fresh air intake.

Automatic high beams do not dim consistently when approaching oncoming traffic. honda has tried twice to fix the problem but it persists. they said they have no fix and i just have to turn off that feature. i have video that is available on youtube. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Automatic headlight dimming is too sensitive and does not reliably dim headlights when there is oncoming vehicles with headlights on. many times, the high beams turn off entering a corner because they apparently sense the road sigh reflexion. this sudden change in the light produced entering the corner causes a distraction as well as a loss visibility of the approaching corner. addionally, i have had vehicles flash their bright lights when approaching me to advise me to dim my lights.

My issue is about service with my dealer, i have been several times in dealer but they never have in stock the part to fix my recall.

The contact owns a 2023 honda ridgeline. the contact stated while driving at approximately 25 mph, several unknown warning lights were illuminated on the instrument panel. the contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as needed. in addition, the contact stated while at a stop, the transmission shifted into neutral independently. the vehicle was towed to a local dealer and was diagnosed with a software error and the computer was restarted. the vehicle was repaired; however, the failure reoccurred. the vehicle was taken back to the same local dealer where it remained awaiting further diagnostic testing. the manufacturer was not made aware of the failure. the failure mileage was approximately 100,000.

The ridgeline is unsafe with the mirror tilting and moving when in reverse. mirrors need to be adjusted every time i go in reverse. everytime. this is unsafe as the mirror not only fails to stay static or wherever i adjust it to. it drops down (the mirror) every time i put the truck in reverse. the ridgeline is unsafe when i back up, the mirrors move and distort and defeat the whole purpose of a mirror rendering it ineffective and a huge safety hazard. the ridgeline is unsafe when the truck lunges forward when placing in park, after reverse. i suppose it is trying to get the mirror back to the orginal position which needs to be adjusted back every-time. the mirror is not static. when placing in drive after reverse the lunge is not only jarring to my neck and back, it is completely unsafe. in my lay opinion what i think is happening is the truck’s computer is waiting for the mirrors to return to their position, but then are out of focus requiring me to pull over to readjust the mirror every time i back up. this is extremely unsafe especially in tight environments like parking spaces (backing out. parking. adjusting mirror to correct and safe position. then proceeding with my trip). this is impractical in some situations and thus ineffectual in all others. coupled with a wiring harness failure in cold temps for mirror, cameras are ineffective as well. i live in minnesota and we have extreme winters. the harness issue is a previously recalled issue. but it is only compounded by these other issues.

The contact owns a 2023 honda ridgeline. the contact received notification of nhtsa campaign number: 24v321000 (back over prevention); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was contacted. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2023 honda ridgeline. the contact received notification of nhtsa campaign number: 24v321000 (back over prevention). however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Multiple issues that are safety concerns. 1. the lane mitigation system or forward collision warning system. these has been a constant problem from date of purchase. a. repeated warning flashes on dash when driving on any type of road with a slight curve or a standard turn, also two lane roads causes terrible warning on the dash as well. very distracting! 2. the adaptive cruise control performs a hard brake/ing when another driver enters into my lane (in front of me) which causes other drivers entering into or following me to also make evasive maneuvers to avoid hitting my vehicle. people think i'm brake checking them. constant problem and is a serious safety issue. 3. this is also a huge problem and can cause the police to be citing me for a distracted driver violation. my infotainment system has connectivity issue and is very distracting which is a safety issue. example: if i can get my phone connected correctly (constant connectivity issues typically at start up) while driving the infotainment system disconnects randomly and typically will not reconnect unless i stop my vehicle and turn it off so to reset the system. i am a cdl driver and touching or operating an electronic device (cell phone) will cause me to be cited by the police department, this has distracting me regularly. honda is unwilling to do a software update to remedy these problems and i am gracefully asking for your help. we have spent 46k on a vehicle so we can have these safety features and this vehicle as been the opposite of safe. super distracting and stressful to drive. i have spoken to the dealership four separate times about these issues but i recently found out by honda that only one did the dealership document my concerns.

Vehicle is equipped with auto dimming headlights. the system is way too sensitive and dims headlights on reflected road signs and distant street lights. honda says it is working properly. it is basically worthless and very distracting because when driving through a neighborhood with no other cars around it dims and brightens constantly. honda says there is no way to adjust sensitivity! previously i believe you could. 2020 ridgelines worked perfectly?

The auto dimming feature on headlights fails to function. when the high beams are in use, they will not dim when approaching an oncoming vehicle. conversely, when they are on low beam, they do not switch to high beam setting when it is totally dark outside and no cars are approaching. this fault was not disclosed during initial test drive and the dealerships only explanation is that they are sorry, but it can’t be fixed.

The contact owns a 2023 honda ridgeline. the contact stated while driving at an undisclosed speed, the vehicle stalled. there was no warning light illuminated. the vehicle was restarted; however, the failure recurred. the vehicle was taken to the dealer where it was diagnosed with engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 20,117.

The contact owns a 2023 honda ridgeline. the contact received notification of nhtsa campaign number: 24v321000 (back over prevention); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2023 honda ridgeline. the contact received notification of nhtsa campaign number: 24v321000(back over prevention) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2023 honda ridgeline. the contact received notification of nhtsa campaign number: 24v321000 (back over prevention) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2023 honda ridgeline. the contact received notification of nhtsa campaign number: 24v321000 (back over prevention); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. parts distribution disconnect.

Automatic high beams do not come on enough, turn off with slightest reflected light.

Driving down the highway at 70mph and the sunroof randomly explodes and glass falls all over me. there was nothing wrong with the window at the time of failure and to my knowledge nothing made contact to cause this. this is extremely dangerous. i have searched forums online and found this it a regularly occurring incident. honda should be responsible to repair/replace faulty sunroof

After driving on an interstate or four lane road for a while (cold weather) when i pull off an exit and start to accelerate the truck has no power and the check engine light is on. the dealer tells me that the engine goes into a safety mode so that it is not doing any damage to the engine. i have to safely pull over and shut truck off and it must reset computer. my problem is you do not know there is no power until you pull out on the road that may have 55 mph traffic coming and there is no power to accelerate. i have had this happen four- five times and had in for repairs three time hoping truck is fixed. dealer says they have adjusted something. first happen 2/2023 after having truck for a few weeks.

I have been getting recall notices and each time i've called (beginning of the recall and just now dec 11th) my honda location has told me honda has not released the the parts yet another notice will be sent to advise when they will be available for repair. this is very frustrating as i have time now for the repair to be done and i'm not always available for this process , so nothing has been on a timely manner as this has been ongoing for months and months now. i've not had any accidents yet!

Automatic high beam function puts high beam on with oncoming vehicles, but not when no oncoming traffic. dealership cannot identify problem.

The transmission is shifting out of gear and into nuetral while starting to drive and while driving. there is a fault code stating “stop driving when safe, transmission issue, see manual” i have provided videos and the techs at honda have confirmed the issue. honda states there is no current correction. honda has had 2 attempts to repair. driving under these conditions is unsafe for traffic and road conditions. honda states no drive ability issues. i was told by a service advisor that this will lead to transmission failure and to bring it back when that happens. issue started 12/9/2024.

The engine auto idle stop system causes the vehicle to intermittently drift backward (without power) for 1-2 seconds, until restart, when at certain types of intersections (extremely minimal incline or near-level intersections). this has caused numerous unsafe situations during normal driving involving the backward drift. furthermore, the drift and restart delay cause significant hesitation during intended acceleration attempts at the described intersections. the drift has potential to cause a collision with catastrophic injury to a trailing vehicle, and the restart delay can cause a collision with catastrophic injury at intersections. the dealer and manufacturer have both had the opportunity to inspect the vehicle and report it is operating "as designed." the only message is the illuminated green engine idle stop light that activates when the engine is stopped.

The automatic headlight dimming is extremely unreliable and often dims just when approaching illuminated speed limit signs, or puts high beams on when approaching another vehicle at night. bad sensor i think.

Inner door handles on the driver and passenger side front doors intermittently get stuck and require me to hit the unlock button to operate or require significant force to pull open hindering safe egress. problem was reproduced by service technician and advisor when picking up vehicle from an appointment on [xxx]. no warning lights were received. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

While driving a slow speeds will stall. it has a stalled in the middle of an intersection almost causing us to get t-boned. the last time this happen i was driving in a shopping center going around 5 mph and it has stalled. the truck is currently at the dealership for the second time for the issue. also the transmission while driving at slow speeds shutters and vibrates. also the lane keeping feature tries to pulled us off the road while driving at slower speeds.

Became aware of a rattle/clunk from right rear area of truck. tried to find loose item like trailer hitch or item in cargo area but even with everything taken out noise continued. finally got under the truck’s rear area and started pushing/pulling on things. immediately found completely missing bolt and rubber cush on right-hand sway bar mount clamp. sway bar was unanchored and moved freely, banging parts on the rear brake and bearing area. i have photos and video. one bolt still present in clamp: removed that bolt (very easily) and discovered no thread lock or lock washer. this bolt spun out freely by hand. no lock-tite nor lock washers on left-hand side either. honda parts sold me a rubber cush and i replaced all bolts including thread lock this time. on driving, noticed immediately more stability and far less “head-toss” on normal smooth highway. and no more clunk.

On february 13, 2024, the office of defects investigation (odi) opened preliminary evaluation pe24004 to assess alleged failures of the rear-view camera (rvc) in 2020-2023 model year (my) honda ridgeline vehicles. at this time, odi has received a total of 50 complaints with allegations of the rvc image failing to display when the vehicle was in reverse. the rvc wire harness is routed near the hinge in the tailgate, in a location where frequent opening and closing of the tailgate causes bending stress on the harness. honda determined the wire harness was manufactured with a material which is permeable to water and salt, which when it freezes and thaws, combined with tailgate usage, ultimately leads to breakage of the wiring in the tailgate harness. this results in a failure to display the rvc image. on may 9, 2024, honda filed a part 573 safety recall report recalling all 2020-2024 my honda ridgeline vehicles. the dealer will replace the rvc tailgate harness with a wire harness that is manufactured by a new supplier and has improved material properties to withstand wear from bending. in view of honda filing recall 24v-321 addressing the subject of this investigation, odi is closing this preliminary evaluation. nhtsa reserves the right to take additional action if warranted by future circumstances. to review the odi reports cited in the closing resume odi report identification number document, go to nhtsa.gov.

On june 3, 2022, the office of defects investigation (odi) opened preliminary evaluation pe22005 after the agency received voqs and several field reports concerning the auto idle stop (ais) feature on 2016-2019my honda pilot vehicles. the complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the ais function engaged. the subject vehicles are equipped with a 3.5l engine with a 9-speed automatic transmission. on january 6, 2023, honda released service bulletins 23-008 and 23-009. these service bulletins address the failure to restart issue in the 2016-2019my honda pilot vehicles, as well as the 2015-2020 acura tlx, 2016-2020 acura mdx, 2019-2022 honda passport, and 2020-2023 honda ridgeline vehicles. the repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. the first stage is a programmed fuel injection (“pgm-fi”) software update. the second stage is only deployed if the software update fails to remedy the issue. the second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. additionally, honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. odi continues to receive complaints of the ais failure to restart, with many complainants alleging the campaign countermeasures had been completed.nhtsa has reviewed honda's information request letter responses involving warranty claims, lawsuits, and consumer complaints in addition to odi's own data. this engineering analysis is being opened to further consider the potential safety defect, including gathering additional data regarding honda’s service campaign efficacy. odi is additionally expanding the scope to encompass all vehicles addressed in honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.

On june 3, 2022, the office of defects investigation (odi) opened preliminary evaluation pe22005 after the agency received voqs and several field reports concerning the auto idle stop (ais) feature on 2016-2019my honda pilot vehicles. the complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the ais function engaged. the subject vehicles are equipped with a 3.5l engine with a 9-speed automatic transmission. on january 6, 2023, honda released service bulletins 23-008 and 23-009. these service bulletins address the failure to restart issue in the 2016-2019my honda pilot vehicles, as well as the 2015-2020 acura tlx, 2016-2020 acura mdx, 2019-2022 honda passport, and 2020-2023 honda ridgeline vehicles. the repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. the first stage is a programmed fuel injection (“pgm-fi”) software update. the second stage is only deployed if the software update fails to remedy the issue. the second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. additionally, honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. odi continues to receive complaints of the ais failure to restart, with many complainants alleging the campaign countermeasures had been completed.nhtsa has reviewed honda's information request letter responses involving warranty claims, lawsuits, and consumer complaints in addition to odi's own data. this engineering analysis is being opened to further consider the potential safety defect, including gathering additional data regarding honda’s service campaign efficacy. odi is additionally expanding the scope to encompass all vehicles addressed in honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.

On june 3, 2022, the office of defects investigation (odi) opened preliminary evaluation pe22005 after the agency received voqs and several field reports concerning the auto idle stop (ais) feature on 2016-2019my honda pilot vehicles. the complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the ais function engaged. the subject vehicles are equipped with a 3.5l engine with a 9-speed automatic transmission. on january 6, 2023, honda released service bulletins 23-008 and 23-009. these service bulletins address the failure to restart issue in the 2016-2019my honda pilot vehicles, as well as the 2015-2020 acura tlx, 2016-2020 acura mdx, 2019-2022 honda passport, and 2020-2023 honda ridgeline vehicles. the repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. the first stage is a programmed fuel injection (“pgm-fi”) software update. the second stage is only deployed if the software update fails to remedy the issue. the second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. additionally, honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. odi continues to receive complaints of the ais failure to restart, with many complainants alleging the campaign countermeasures had been completed.nhtsa has reviewed honda's information request letter responses involving warranty claims, lawsuits, and consumer complaints in addition to odi's own data. this engineering analysis is being opened to further consider the potential safety defect, including gathering additional data regarding honda’s service campaign efficacy. odi is additionally expanding the scope to encompass all vehicles addressed in honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.

On june 3, 2022, the office of defects investigation (odi) opened preliminary evaluation pe22005 after the agency received voqs and several field reports concerning the auto idle stop (ais) feature on 2016-2019my honda pilot vehicles. the complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the ais function engaged. the subject vehicles are equipped with a 3.5l engine with a 9-speed automatic transmission. on january 6, 2023, honda released service bulletins 23-008 and 23-009. these service bulletins address the failure to restart issue in the 2016-2019my honda pilot vehicles, as well as the 2015-2020 acura tlx, 2016-2020 acura mdx, 2019-2022 honda passport, and 2020-2023 honda ridgeline vehicles. the repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. the first stage is a programmed fuel injection (“pgm-fi”) software update. the second stage is only deployed if the software update fails to remedy the issue. the second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. additionally, honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. odi continues to receive complaints of the ais failure to restart, with many complainants alleging the campaign countermeasures had been completed.nhtsa has reviewed honda's information request letter responses involving warranty claims, lawsuits, and consumer complaints in addition to odi's own data. this engineering analysis is being opened to further consider the potential safety defect, including gathering additional data regarding honda’s service campaign efficacy. odi is additionally expanding the scope to encompass all vehicles addressed in honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.