2020 RAM 5500 Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

12 Recalls for 2020 RAM 5500

Recall Date	Component	Summary
2022-11-10	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS	Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, “Brake Hoses.” Remedy: Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is ZA5.
2021-12-11	FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP	Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning. Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y78.
1970-01-01	VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES	Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver’s visibility in certain weather conditions. Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Z08.
2022-01-27	VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES	Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver’s visibility in certain weather conditions. Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters are expected to be mailed March 18, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Z08.
2021-11-12	FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP	Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning. Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Owner notification letters are expected to be mailed January 1, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y78.
2021-06-10	ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION	Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume. Remedy: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC’s number for this recall is Y21.
2021-05-27	WHEELS:LUGS/NUTS/BOLTS	Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner’s Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation. Remedy: Dealers will update the torque specification in the owner’s manual and other published service documents. Dealers will also inspect the vehicle’s wheel studs, replacing them if necessary, free of charge. Owner notification letters are expected to be mailed December 28, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US’s numbers for this recall are Y26 and Y36.
2020-08-27	ELECTRICAL SYSTEM:SOFTWARE \| ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION	Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block. Remedy: Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is W57.
2020-05-13	SERVICE BRAKES \| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS \| SUSPENSION:REAR	LiquidSpring LLC (LiquidSpring) is recalling certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM, sold for use with 2019-2020 RAM 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. As such, these parts fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 105, “Hydraulic and Electric Brake Systems.” Remedy: LiquidSpring has notified the purchasers, and the affected vehicle manufacturers will file recalls to have their dealers inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. The recall May 13, 2020. Owners may contact LiquidSpring customer service at 1-765-474-7816, extension 1.
2021-01-20	SERVICE BRAKES \| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS \| SUSPENSION:REAR	Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. Remedy: Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.
2021-01-13	SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS	Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. Remedy: Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Braun Northwest customer service at 1-360-748-0195.
2021-01-26	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS	Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. Remedy: Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

1 Complaints sent to the Center for Auto Safety for 2020 RAM 5500

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Date			Component
2023-06-12			engine

6 Complaints submitted to NHTSA for 2020 RAM 5500

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Date			Component
2021-07-15			UNKNOWN OR OTHER ODI Number: 11424947
2023-09-06			SERVICE BRAKES, HYDRAULIC ODI Number: 11543008
2023-11-07			SEAT BELTS ODI Number: 11554033
2023-11-07			SEAT BELTS ODI Number: 11554032
2024-11-04			POWER TRAIN ODI Number: 11623456
2024-12-12			TIRES,WHEELS ODI Number: 11630410

Is the government investigating the safety of your vehicle? Find out here.

2 Investigations for 2020 RAM 5500

The office of defects investigation (odi) opened pe21-021 on october 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (my) 2019-2020 ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7l cummins turbodiesel engines.on november 12, 2021, fca filed vehicle recall 21v-880 and equipment recall 21e-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pump equipped on the 6.7l cummins turbodiesel engine that introduced debris into the fuel system potentially causing fuel starvation and consequently an unexpected loss of motive power. discussions with fca identified the high pressure fuel pump equipped on these vehicles as the bosch-supplied cp4. on december 16, 2021, bosch filed recall 21e-101, stating the pump failure was a consequence of a manufacturer application-specific fuel system design.nhtsa subsequently identified recall 21v-586 involving loss of motive power due to failed cp4 fuel pumps on certain bmw vehicles.as a result of having received multiple recalls related to a common component, from two separate vehicle manufacturers, nhtsa?s focus shifted to determine if the related defect allegation was limited in scope to the recalled population. in early 2022, information request letters were sent to fca and bmw to determine the root cause and consequentially identify the proper scope of potentially defective vehicles. after odi received their information request response, fca filed recalls 22v-406, 22e-048, 22v-767, and 22e-087. during review of information request response materials, nhtsa determined that sufficient information to identify a comprehensive recall population could not be produced by fca or bmw. on march 17, 2023, this preliminary evaluation was upgraded to an engineering analysis (ea23-001), expanding the scope to include the tier-one supplier and any manufacturer who equipped or installed similar high pressure fuel pumps subject to the failures observed in the recall population.the odi reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/searchnhtsaid using the following complaint identification numbers: 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11448163, 11458918, 11460558

The office of defects investigation (odi) opened pe21-021 on october 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (my) 2019-2020 ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7l cummins turbodiesel engines. during the investigation, odi sought to determine if the related defect allegation was limited in scope to the recalled population. after review of information request response materials from both fca and bmw, nhtsa determined that sufficient information to identify a comprehensive recall population could not be produced by fca and bmw.during the investigation fca filed recalls 22v406, 22e048, 22v767, and 22e087 which include vehicles not identified in the initial subject population by odi. odi also received recall 21v586, involving loss of motive power due to failed cp4 fuel pumps on certain bmw manufactured vehicles. an information request letter response received from bmw indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and us market diesel fuel, leading to increased slip and eventual particle-generating wear surface. additional work will be done to identify whether a similar root cause is associated with the fca recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.odi has upgraded this investigation to an ea in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21v586, 21v880, 21e094, 22v406, 22e048, 22v767, and 22e087.review of the above information will allow nhtsa to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.the odi reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/searchnhtsaid using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

Date Opened	Date Closed	Component
2021-10-14	2023-04-14	FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
2023-03-17		FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

96 Service Alerts for 2020 RAM 5500

Date	Description
2025-04-11	UNKNOWN OR OTHER FCA Caribbean Warranty Newsletter – Volume 11, Issue 4 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-04-09	UNKNOWN OR OTHER Warranty Newsletter – Volume 11, Issue 4 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-04-04	STRUCTURE:BODY Rear Defogger Solder Terminals Detached. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-04-04	ELECTRICAL SYSTEM Rear Defogger Solder Terminals Detached. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-04-03	ELECTRICAL SYSTEM Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-28	UNKNOWN OR OTHER 6 CONTROL UNIT, Diesel Exhaust Customer complaints with malfunction light illuminated on 2019 thru 2024 MY DJ / D2 / DD / DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Lin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-10	UNKNOWN OR OTHER Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust Fluid) Reductant Line Heater Control Circuit High, and U11C1 – Reductant Control Module Received Implausible Data From ECM/PCM, Set Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-26	SERVICE BRAKES MODULE – ANTI-LOCK BRAKE SYSTEM Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-26	SERVICE BRAKES MODULE – ANTI-LOCK BRAKE SYSTEM Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-17	BACK OVER PREVENTION: WARNINGS CAMERA – REAR VIEW Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-17	LANE DEPARTURE: BLIND SPOT DETECTION CAMERA – REAR VIEW Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-17	LANE DEPARTURE: BLIND SPOT DETECTION CAMERA – REAR VIEW Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-27	UNKNOWN OR OTHER Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-20	ELECTRICAL SYSTEM Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the “Parts” section of Dealer Connect: DealerCONNECT> Parts> News& Info Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-11	POWER TRAIN Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-11	UNKNOWN OR OTHER Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-07	POWER TRAIN Clicking Noise While In 4WD ustomers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. his bulletin involves replacing the front driveshaft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-28	ELECTRICAL SYSTEM SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-25	ELECTRICAL SYSTEM Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-22	UNKNOWN OR OTHER Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-07	ELECTRICAL SYSTEM Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2024-12-19	POWER TRAIN SEAL – OUTPUT SHAFT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2024-12-19	POWER TRAIN SEAL – OUTPUT SHAFT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2024-12-19	ENGINE Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 – ECU Application Software Code 1 Missing Or Corrupted Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-28	100000 POWER TRAIN Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-28	110000 ELECTRICAL SYSTEM Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-22	210000 TRAILER HITCHES Service Trailer Brake Warning Message Displayed On The Cluster Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-22	270000 LANE DEPARTURE Service Trailer Brake Warning Message Displayed On The Cluster Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-21	110000 ELECTRICAL SYSTEM Panasonic VP4R Wi-Fi New Enrollment Pause Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-21	350000 EQUIPMENT Panasonic VP4R Wi-Fi New Enrollment Pause Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-24	073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM 6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences between the CP4 style high-pressure fuel injection pump, and the new CP3.3 style Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-24	060000 ENGINE (PWS) 6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences between the CP4 style high-pressure fuel injection pump, and the new CP3.3 style Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-18	356000 EQUIPMENT ADAPTIVE/MOBILITY INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-18	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-18	114000 ELECTRICAL SYSTEM:WIRING CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-18	210000 TRAILER HITCHES CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-09	080000 FUEL SYSTEM, DIESEL Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction In Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-09	350000 EQUIPMENT Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction In Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-16	061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION Customer Complaint May Include Engine Oil Leak Or Consumption Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-10	350000 EQUIPMENT Wireless Qi Charger Not Charging Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-10	353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE Wireless Qi Charger Not Charging Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-09	110000 ELECTRICAL SYSTEM ?Device Not Supported? Message on the radio screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-09	350000 EQUIPMENT ?Device Not Supported? Message on the radio screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-06	060000 ENGINE AND ENGINE COOLING Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-06	060000 ENGINE (PWS) Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-18	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-02	160000 STRUCTURE Hood Shake Or Flutter While Driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-02	162800 STRUCTURE:BODY:HOOD Hood Shake Or Flutter While Driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-16	060000 ENGINE AND ENGINE COOLING Warranty Bulletin D-19-02 Fast Feedback Program – 6.7L Cummins Engine & Fuel Injection Pump – 2019 – 2022 HD Ram – All Models (Rev. I) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-16	070000 FUEL SYSTEM, GASOLINE Warranty Bulletin D-19-02 Fast Feedback Program – 6.7L Cummins Engine & Fuel Injection Pump – 2019 – 2022 HD Ram – All Models (Rev. I) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-16	060000 ENGINE (PWS) Warranty Bulletin D-19-02 Fast Feedback Program – 6.7L Cummins Engine & Fuel Injection Pump – 2019 – 2022 HD Ram – All Models (Rev. I) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-09	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-09	350000 EQUIPMENT Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-19	110000 ELECTRICAL SYSTEM UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-31	060000 ENGINE AND ENGINE COOLING Customer complaint may include engine oil leak/consumption. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-12	070000 FUEL SYSTEM, GASOLINE Customer Satisfaction Notification U23 Fuel Pump Module Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-22	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-22	118000 ELECTRICAL SYSTEM:SOFTWARE VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-03	046100 SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-03	118000 ELECTRICAL SYSTEM:SOFTWARE Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-12	061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-12	080000 FUEL SYSTEM, DIESEL Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-12	350000 EQUIPMENT Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-03	110000 ELECTRICAL SYSTEM Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-03	350000 EQUIPMENT Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-03	118000 ELECTRICAL SYSTEM:SOFTWARE Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-08	110000 ELECTRICAL SYSTEM Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-08	221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-28	060000 ENGINE (PWS) Intermittent Engine Buck, Surge, or Misfire. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-26	110000 ELECTRICAL SYSTEM Key Programming, Security Pin Request, Pin Invalid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-26	350000 EQUIPMENT Key Programming, Security Pin Request, Pin Invalid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-25	110000 ELECTRICAL SYSTEM Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-03	061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER Turbocharger vs Turbocharger Actuator Replacement Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-03	350000 EQUIPMENT Turbocharger vs Turbocharger Actuator Replacement Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-03	061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-21	070000 FUEL SYSTEM, GASOLINE Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-22	110000 ELECTRICAL SYSTEM Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-22	350000 EQUIPMENT Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-30	160000 STRUCTURE Disinfectant Solution Recommended for COVID-19 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-30	350000 EQUIPMENT Disinfectant Solution Recommended for COVID-19 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-06	050000 PARKING BRAKE Park Brake Pedal Doesn’t Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-14	110000 ELECTRICAL SYSTEM Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-05	118000 ELECTRICAL SYSTEM:SOFTWARE SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-19	350000 EQUIPMENT USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-19	353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-12	073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-12	110000 ELECTRICAL SYSTEM PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-12	060000 ENGINE (PWS) PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-01	110000 ELECTRICAL SYSTEM Fast Feedback Program ? 6.7L Cummins Engine – 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) – 2018 Ram ? All Models (Rev. D) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-30	110000 ELECTRICAL SYSTEM Cargo Camera Image Off Center Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-30	280000 BACK OVER PREVENTION Cargo Camera Image Off Center Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-06	050000 PARKING BRAKE Park Brake Pedal Doesn’t Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-17	010000 STEERING Hands On Steering Wheel Message In EVIC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-22	350000 EQUIPMENT Navigation Search Feature Does Not Work Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-22	110000 ELECTRICAL SYSTEM Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On Stop Start Equipped Vehicles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-08	350000 EQUIPMENT Radio Screen Black At Vehicle Startup After A Sleep Cycle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020 RAM 5500

12 Recalls for 2020 RAM 5500

1 Complaints sent to the Center for Auto Safety for 2020 RAM 5500

6 Complaints submitted to NHTSA for 2020 RAM 5500

2 Investigations for 2020 RAM 5500

96 Service Alerts for 2020 RAM 5500

2020 RAM 5500

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2020 RAM 5500

12 Recalls for 2020 RAM 5500

1 Complaints sent to the Center for Auto Safety for 2020 RAM 5500

Complaint Details

6 Complaints submitted to NHTSA for 2020 RAM 5500

Complaint Details

Complaint Details

Complaint Details

Complaint Details

Complaint Details

Complaint Details

2 Investigations for 2020 RAM 5500

Summary

Summary

96 Service Alerts for 2020 RAM 5500

2020 RAM 5500

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