2020 MAZDA CX-3 Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

1 Recalls for 2020 MAZDA CX-3

Recall Date	Component	Summary
1970-01-01	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image. Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda’s number for this recall is 6023G.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2020 MAZDA CX-3

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Date			Component

1 Complaints submitted to NHTSA for 2020 MAZDA CX-3

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Date			Component
2022-10-19			AIR BAGS ODI Number: 11489978

Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2020 MAZDA CX-3

Date Opened	Date Closed	Component

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

265 Service Alerts for 2020 MAZDA CX-3

Date	Description
2025-03-11	ENGINE SSPD8 – SPECIAL SERVICE PROGRAM WARRANTY EXTENSION – MULTI-MODEL – CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-11	ENGINE SSPD8 – SPECIAL SERVICE PROGRAM WARRANTY EXTENSION – MULTI-MODEL – CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-20	UNKNOWN OR OTHER The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lockin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-13	ENGINE Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicato Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-04	ELECTRICAL SYSTEM The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-04	UNKNOWN OR OTHER The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-13	UNKNOWN OR OTHER Some customers may complain about infotainment center display: Center display touchscreen operates by itself (Ghost Touch). • The film of the center display may be peeled off. • White dots may appear on the center display. • Spider web-like Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-24	STEERING Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2024-12-24	ENGINE Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat installed inside of the suspected coolant control valve on certain 2018-2025 CX Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-07-18	117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-09	160000 STRUCTURE Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). This is caused by the gap between the roof molding attachment clips and the roof panel not b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-09	350000 EQUIPMENT Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). This is caused by the gap between the roof molding attachment clips and the roof panel not b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-22	110000 ELECTRICAL SYSTEM This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-17	350000 EQUIPMENT Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s) of the MAZDA CONNECT center display. The cracks are internal and cannot be felt by touch. This concern may be caused by a lack of glue b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-10	350000 EQUIPMENT Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-10	980000 UNKNOWN OR OTHER Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-10	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-07	100000 POWER TRAIN Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-07	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-07	103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-25	110000 ELECTRICAL SYSTEM Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-24	020000 SUSPENSION Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-23	110000 ELECTRICAL SYSTEM Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-23	980000 UNKNOWN OR OTHER Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-23	346000 COMMUNICATION:MANUFACTURER TELEMATICS Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-23	353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-08	220000 SEATS At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-08	350000 EQUIPMENT At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-05	010000 STEERING Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-26	140000 AIR BAGS Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. *DTC B00A0:09 (Occupant classification sensor internal signal output unstable) This conce Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-04	350000 EQUIPMENT There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-04	110000 ELECTRICAL SYSTEM Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-27	110000 ELECTRICAL SYSTEM Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-27	350000 EQUIPMENT Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-17	110000 ELECTRICAL SYSTEM The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-17	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-29	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-09	100000 POWER TRAIN There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-09	200000 WHEELS There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-09	354000 EQUIPMENT:MECHANICAL There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-25	350000 EQUIPMENT In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on as-needed basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The BSM radar aiming is performed whenev Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-25	273000 LANE DEPARTURE: BLIND SPOT DETECTION In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on as-needed basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The BSM radar aiming is performed whenev Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-17	118000 ELECTRICAL SYSTEM:SOFTWARE Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-02	070000 FUEL SYSTEM, GASOLINE Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-02	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-24	350000 EQUIPMENT Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-27	350000 EQUIPMENT Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-27	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-13	350000 EQUIPMENT All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-13	356000 EQUIPMENT ADAPTIVE/MOBILITY All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-10	160000 STRUCTURE Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-18	100000 POWER TRAIN The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-18	105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-28	021600 SUSPENSION:FRONT:WHEEL BEARING There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-28	100000 POWER TRAIN There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-04	160000 STRUCTURE Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-04	980000 UNKNOWN OR OTHER Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-14	110000 ELECTRICAL SYSTEM Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	010000 STEERING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	030000 SERVICE BRAKES, HYDRAULIC Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	060000 ENGINE AND ENGINE COOLING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	100000 POWER TRAIN Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-08	350000 EQUIPMENT CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-11	110000 ELECTRICAL SYSTEM Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-11	350000 EQUIPMENT Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-11	118000 ELECTRICAL SYSTEM:SOFTWARE Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-11	280000 BACK OVER PREVENTION Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-21	110000 ELECTRICAL SYSTEM Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-21	010000 STEERING Light Resistance and/or Unusual Noise When Turning Steering Wheel Left or Right: Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by the f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-19	350000 EQUIPMENT MAZDA Mobile start (MMS) cannot communicate with vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-16	350000 EQUIPMENT MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-16	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-04	110000 ELECTRICAL SYSTEM For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-04	350000 EQUIPMENT For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-16	356000 EQUIPMENT ADAPTIVE/MOBILITY NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX. If B61L-67-XCX appears in the GEPC search, the VIN is applicable for this repair only if the part ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-16	260000 FORWARD COLLISION AVOIDANCE NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX. If B61L-67-XCX appears in the GEPC search, the VIN is applicable for this repair only if the part ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-18	350000 EQUIPMENT CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-18	356000 EQUIPMENT ADAPTIVE/MOBILITY CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-03	350000 EQUIPMENT Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-17	110000 ELECTRICAL SYSTEM Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a spe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-25	130000 VISIBILITY Some vehicles may exhibit a crack in the lower center area of the windshield. This may be caused by fixtures located at the center of the cowl grille, which result in higher pressures applied to the windshield. When small pebbles/rocks are Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-25	131000 VISIBILITY:WINDSHIELD Some vehicles may exhibit a crack in the lower center area of the windshield. This may be caused by fixtures located at the center of the cowl grille, which result in higher pressures applied to the windshield. When small pebbles/rocks are Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-25	350000 EQUIPMENT Some vehicles may exhibit a crack in the lower center area of the windshield. This may be caused by fixtures located at the center of the cowl grille, which result in higher pressures applied to the windshield. When small pebbles/rocks are Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-21	350000 EQUIPMENT Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing (A) of the evaporator (B), causing a refrigerant leak from the joint between the tubes (C) and the header (D). To eliminate th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-21	138300 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing (A) of the evaporator (B), causing a refrigerant leak from the joint between the tubes (C) and the header (D). To eliminate th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-13	070000 FUEL SYSTEM, GASOLINE Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-13	090000 FUEL SYSTEM, OTHER Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-19	010000 STEERING Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by the following causes. The worm wheel gear was out of concentricity tolerance due to an i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-27	060000 ENGINE AND ENGINE COOLING Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-28	110000 ELECTRICAL SYSTEM MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-28	350000 EQUIPMENT MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-01	110000 ELECTRICAL SYSTEM MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-01	350000 EQUIPMENT MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-16	060000 ENGINE AND ENGINE COOLING If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-24	060000 ENGINE AND ENGINE COOLING Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-24	100000 POWER TRAIN Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-13	118000 ELECTRICAL SYSTEM:SOFTWARE All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-17	350000 EQUIPMENT This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-06	353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-10	110000 ELECTRICAL SYSTEM Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-10	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-24	060000 ENGINE AND ENGINE COOLING This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-24	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-15	130000 VISIBILITY Some customers may complain that the frequency of replenishing the window washer liquid is higher than expected, or they may complain of leakage at around the washer motor (1).This is caused by a crack that may occur at the joint section of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-19	200000 WHEELS Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-09	110000 ELECTRICAL SYSTEM Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward se Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-09	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward se Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-08	350000 EQUIPMENT AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-25	110000 ELECTRICAL SYSTEM MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-25	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-04	110000 ELECTRICAL SYSTEM APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-04	350000 EQUIPMENT APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-15	350000 EQUIPMENT There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-09	350000 EQUIPMENT Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-24	140000 AIR BAGS Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-04	030000 BRAKES (PWS) Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-01	133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-07	133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-04	350000 EQUIPMENT Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-11	100000 POWER TRAIN The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	120000 EXTERIOR LIGHTING Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	260000 FORWARD COLLISION AVOIDANCE Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	270000 LANE DEPARTURE Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-13	350000 EQUIPMENT When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-05	060000 ENGINE AND ENGINE COOLING If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-05	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-05	350000 EQUIPMENT If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-24	130000 VISIBILITY Some vehicles may exhibit a crack in the lower center area of the windshield. This may be caused by fixtures located at the center of the cowl grille, which result in higher pressures applied to the windshield. When small pebbles/rocks are Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-24	980000 UNKNOWN OR OTHER Some vehicles may exhibit a crack in the lower center area of the windshield. This may be caused by fixtures located at the center of the cowl grille, which result in higher pressures applied to the windshield. When small pebbles/rocks are Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-07	060000 ENGINE AND ENGINE COOLING When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-07	110000 ELECTRICAL SYSTEM When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-07	350000 EQUIPMENT When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-11	100000 POWER TRAIN There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-26	350000 EQUIPMENT APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayâ¿¢ / Android Autoâ¿¢, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-08	350000 EQUIPMENT MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-22	060000 ENGINE AND ENGINE COOLING Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant tempe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-25	110000 ELECTRICAL SYSTEM Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	010000 STEERING Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-08	060000 ENGINE AND ENGINE COOLING CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-02	350000 EQUIPMENT Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-14	350000 EQUIPMENT In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-14	350000 EQUIPMENT CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-14	356000 EQUIPMENT ADAPTIVE/MOBILITY CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-14	061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-25	060000 ENGINE AND ENGINE COOLING Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-08	110000 ELECTRICAL SYSTEM The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-08	110000 ELECTRICAL SYSTEM This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-12	045200 SERVICE BRAKES, AIR:DISC:PADS Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-12	054000 PARKING BRAKE:ELECTRICAL Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-22	118420 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an â¿¿as-neededâ¿ basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The BSM radar aiming is p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	350000 EQUIPMENT At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-18	100000 POWER TRAIN CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-02	060000 ENGINE AND ENGINE COOLING Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	160000 STRUCTURE Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-19	110000 ELECTRICAL SYSTEM MAZDA Mobile start (MMS) cannot communicate with vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-26	350000 EQUIPMENT A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-20	010000 STEERING Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. To eliminate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-26	010000 STEERING Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	200000 WHEELS Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-26	060000 ENGINE AND ENGINE COOLING Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-26	110000 ELECTRICAL SYSTEM Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-26	350000 EQUIPMENT Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	010000 STEERING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	060000 ENGINE AND ENGINE COOLING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	100000 POWER TRAIN Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	200000 WHEELS Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	220000 SEATS At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-18	110000 ELECTRICAL SYSTEM Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECTâ¿¢ screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-18	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECTâ¿¢ screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-10	060000 ENGINE AND ENGINE COOLING Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	162000 STRUCTURE:BODY When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	110000 ELECTRICAL SYSTEM In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	180000 VEHICLE SPEED CONTROL In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	350000 EQUIPMENT In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-03	070000 FUEL SYSTEM, GASOLINE Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-17	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a sp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-14	020000 SUSPENSION CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-14	100000 POWER TRAIN CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-14	160000 STRUCTURE CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-14	980000 UNKNOWN OR OTHER CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-28	060000 ENGINE AND ENGINE COOLING Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-28	350000 EQUIPMENT Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-15	110000 ELECTRICAL SYSTEM APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-15	350000 EQUIPMENT APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-12	350000 EQUIPMENT ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-27	110000 ELECTRICAL SYSTEM Some vehicles may have multiple warning lights on while driving with DTCs U0131:00 and/or U0151:00 stored. U0131:00 – (ABS) – Lost communication with PCM U0151:00 – (ABS) – Lost communication with restraints control module This concern may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-12	030000 SERVICE BRAKES, HYDRAULIC Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-22	130000 VISIBILITY In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an â¿¿as-neededâ¿ basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The BSM radar aiming is p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-22	356000 EQUIPMENT ADAPTIVE/MOBILITY In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an â¿¿as-neededâ¿ basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The BSM radar aiming is p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-28	100000 POWER TRAIN Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-27	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL DRW29 – 2020 CX-3, CX-30, CX-5, CX-9, MAZDA6 AND MAZDA3 – SECOND PDI OF ALLOCATED FLEET VEHICLES: Concern Outline: There are 597 vehicles contained in this DRW, and all had a paid Pre-Delivery Inspection performed at the port and were to be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-20	350000 EQUIPMENT When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-10	100000 POWER TRAIN When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-11	353000 EQUIPMENT:ELECTRICAL Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-10	110000 ELECTRICAL SYSTEM Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. ï¿· DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-10	140000 AIR BAGS Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. ï¿· DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-15	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-15	143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-03	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-03	200000 WHEELS New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-15	356000 EQUIPMENT ADAPTIVE/MOBILITY All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-15	118000 ELECTRICAL SYSTEM:SOFTWARE All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-15	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-15	350000 EQUIPMENT If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-18	110000 ELECTRICAL SYSTEM When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-19	060000 ENGINE AND ENGINE COOLING If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-19	350000 EQUIPMENT If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-18	100000 POWER TRAIN WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-18	980000 UNKNOWN OR OTHER WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-05	060000 ENGINE AND ENGINE COOLING GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-05	100000 POWER TRAIN GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-23	110000 ELECTRICAL SYSTEM Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï¿· P2610:00: Instrument cluster internal engine off timer performance problem ï¿· P250 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-23	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï¿· P2610:00: Instrument cluster internal engine off timer performance problem ï¿· P250 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-23	010000 STEERING Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-04	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	020000 SUSPENSION Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	350000 EQUIPMENT Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-05	010000 STEERING Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. To eliminate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	110000 ELECTRICAL SYSTEM In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	350000 EQUIPMENT In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-17	350000 EQUIPMENT A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-17	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-17	356000 EQUIPMENT ADAPTIVE/MOBILITY A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-13	162000 STRUCTURE:BODY Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-13	350000 EQUIPMENT Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-13	220000 SEATS At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-13	350000 EQUIPMENT When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	060000 ENGINE AND ENGINE COOLING LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	110000 ELECTRICAL SYSTEM LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	160000 STRUCTURE LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	030000 SERVICE BRAKES, HYDRAULIC Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	060000 ENGINE AND ENGINE COOLING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	100000 POWER TRAIN Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	060000 ENGINE AND ENGINE COOLING Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	110000 ELECTRICAL SYSTEM Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	350000 EQUIPMENT Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-06	110000 ELECTRICAL SYSTEM Some customers may have one or more of the following complaints: ï¿· Infotainment system reboots at times ï¿· SiriusXM function grayed out ï¿· SiriusXM stops playing ï¿· No sound from SiriusXM but other sources work ï¿· Siriu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-06	350000 EQUIPMENT Some customers may have one or more of the following complaints: ï¿· Infotainment system reboots at times ï¿· SiriusXM function grayed out ï¿· SiriusXM stops playing ï¿· No sound from SiriusXM but other sources work ï¿· Siriu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-29	030000 SERVICE BRAKES, HYDRAULIC Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-11	110000 ELECTRICAL SYSTEM Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-11	350000 EQUIPMENT Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-03	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-03	264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-26	200000 WHEELS Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	130000 VISIBILITY Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	210000 TRAILER HITCHES Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	350000 EQUIPMENT Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	356000 EQUIPMENT ADAPTIVE/MOBILITY Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-19	350000 EQUIPMENT All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-19	356000 EQUIPMENT ADAPTIVE/MOBILITY All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-19	118000 ELECTRICAL SYSTEM:SOFTWARE All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-26	100000 POWER TRAIN Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-11	350000 EQUIPMENT Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetoothÿ®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux Voice Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-18	110000 ELECTRICAL SYSTEM Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-18	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	060000 ENGINE AND ENGINE COOLING There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	350000 EQUIPMENT There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	356000 EQUIPMENT ADAPTIVE/MOBILITY There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-25	110000 ELECTRICAL SYSTEM Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-25	350000 EQUIPMENT Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-25	356000 EQUIPMENT ADAPTIVE/MOBILITY Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020 MAZDA CX-3

1 Recalls for 2020 MAZDA CX-3

0 Complaints sent to the Center for Auto Safety for 2020 MAZDA CX-3

1 Complaints submitted to NHTSA for 2020 MAZDA CX-3

0 Investigations for 2020 MAZDA CX-3

265 Service Alerts for 2020 MAZDA CX-3

2020 MAZDA CX-3

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2020 MAZDA CX-3

1 Recalls for 2020 MAZDA CX-3

0 Complaints sent to the Center for Auto Safety for 2020 MAZDA CX-3

1 Complaints submitted to NHTSA for 2020 MAZDA CX-3

Complaint Details

0 Investigations for 2020 MAZDA CX-3

265 Service Alerts for 2020 MAZDA CX-3

2020 MAZDA CX-3

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