2020 FORD Fusion
1 Recalls for 2020 FORD Fusion
| Recall Date | Component | Summary |
|---|---|---|
| 1970-01-01 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM) | Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
Remedy:
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford’s owner notification letter or contact Ford for full details. Interim letters notifying owners of the safety risk were mailed June 21, 2024. Second letters will be sent once the remedy is available, anticipates part availability on 2nd quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 23S33. |
0 Complaints sent to the Center for Auto Safety for 2020 FORD Fusion
| Date | Component |
|---|
156 Complaints submitted to NHTSA for 2020 FORD Fusion
| Date | Component | |||
|---|---|---|---|---|
| 2025-04-24 |
POWER TRAIN
ODI Number: 11656522 |
|||
| 2025-04-24 |
POWER TRAIN,ENGINE
ODI Number: 11656494 |
|||
| 2025-04-18 |
POWER TRAIN
ODI Number: 11655381 |
|||
| 2025-04-18 |
POWER TRAIN
ODI Number: 11655381 |
|||
| 2025-04-16 |
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
ODI Number: 11654887 |
|||
| 2020-12-14 |
POWER TRAIN,ELECTRICAL SYSTEM
ODI Number: 11383303 |
|||
| 2021-03-05 |
UNKNOWN OR OTHER
ODI Number: 11399332 |
|||
| 2021-09-03 |
UNKNOWN OR OTHER
ODI Number: 11431664 |
|||
| 2021-09-10 |
UNKNOWN OR OTHER
ODI Number: 11432535 |
|||
| 2021-11-08 |
FORWARD COLLISION AVOIDANCE
ODI Number: 11439750 |
|||
| 2021-12-11 |
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
ODI Number: 11443428 |
|||
| 2022-01-31 |
AIR BAGS
ODI Number: 11449556 |
|||
| 2022-02-24 |
ELECTRICAL SYSTEM
ODI Number: 11453751 |
|||
| 2022-02-24 |
ELECTRICAL SYSTEM
ODI Number: 11453745 |
|||
| 2022-02-24 |
ELECTRICAL SYSTEM
ODI Number: 11453744 |
|||
| 2022-02-24 |
ELECTRICAL SYSTEM
ODI Number: 11453743 |
|||
| 2022-03-25 |
POWER TRAIN
ODI Number: 11458362 |
|||
| 2022-05-09 |
STRUCTURE
ODI Number: 11463957 |
|||
| 2022-06-01 |
POWER TRAIN
ODI Number: 11466887 |
|||
| 2022-06-10 |
POWER TRAIN
ODI Number: 11468665 |
|||
| 2022-06-21 |
SERVICE BRAKES
ODI Number: 11470252 |
|||
| 2022-06-21 |
POWER TRAIN
ODI Number: 11470245 |
|||
| 2022-06-21 |
ENGINE
ODI Number: 11470174 |
|||
| 2022-08-30 |
ELECTRICAL SYSTEM
ODI Number: 11481989 |
|||
| 2022-08-31 |
UNKNOWN OR OTHER
ODI Number: 11482301 |
|||
| 2022-09-20 |
WHEELS,ENGINE,LANE DEPARTURE
ODI Number: 11485409 |
|||
| 2022-09-24 |
FORWARD COLLISION AVOIDANCE
ODI Number: 11486231 |
|||
| 2022-10-04 |
SERVICE BRAKES
ODI Number: 11487834 |
|||
| 2022-10-18 |
ENGINE
ODI Number: 11489756 |
|||
| 2022-10-25 |
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
ODI Number: 11490801 |
|||
| 2022-11-21 |
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
ODI Number: 11494404 |
|||
| 2022-12-01 |
POWER TRAIN
ODI Number: 11495722 |
|||
| 2022-12-18 |
UNKNOWN OR OTHER
ODI Number: 11497957 |
|||
| 2022-12-28 |
WHEELS
ODI Number: 11499118 |
|||
| 2022-12-28 |
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
ODI Number: 11499117 |
|||
| 2023-02-02 |
ELECTRICAL SYSTEM
ODI Number: 11505193 |
|||
| 2023-02-07 |
SERVICE BRAKES
ODI Number: 11506116 |
|||
| 2023-02-08 |
POWER TRAIN
ODI Number: 11506233 |
|||
| 2023-02-24 |
POWER TRAIN
ODI Number: 11508861 |
|||
| 2023-03-03 |
POWER TRAIN,ENGINE
ODI Number: 11509984 |
|||
| 2023-03-27 |
AIR BAGS
ODI Number: 11513948 |
|||
| 2023-05-04 |
SERVICE BRAKES
ODI Number: 11520452 |
|||
| 2023-05-19 |
UNKNOWN OR OTHER
ODI Number: 11522782 |
|||
| 2023-05-31 |
POWER TRAIN
ODI Number: 11524659 |
|||
| 2023-06-26 |
POWER TRAIN
ODI Number: 11529021 |
|||
| 2023-07-07 |
ELECTRICAL SYSTEM,BACK OVER PREVENTION
ODI Number: 11530920 |
|||
| 2023-07-10 |
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
ODI Number: 11531252 |
|||
| 2023-07-12 |
STEERING,POWER TRAIN,SERVICE BRAKES
ODI Number: 11531801 |
|||
| 2023-07-20 |
ELECTRICAL SYSTEM
ODI Number: 11533524 |
|||
| 2023-07-31 |
ELECTRICAL SYSTEM
ODI Number: 11535447 |
|||
| 2023-08-07 |
ELECTRICAL SYSTEM
ODI Number: 11536861 |
|||
| 2023-08-09 |
FUEL/PROPULSION SYSTEM
ODI Number: 11537486 |
|||
| 2023-08-18 |
ENGINE
ODI Number: 11539374 |
|||
| 2023-08-23 |
UNKNOWN OR OTHER
ODI Number: 11540234 |
|||
| 2023-08-24 |
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
ODI Number: 11540585 |
|||
| 2023-09-08 |
ELECTRICAL SYSTEM
ODI Number: 11543410 |
|||
| 2023-09-08 |
ELECTRICAL SYSTEM
ODI Number: 11543391 |
|||
| 2023-09-14 |
ELECTRICAL SYSTEM
ODI Number: 11544634 |
|||
| 2023-09-27 |
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
ODI Number: 11546929 |
|||
| 2023-10-02 |
POWER TRAIN
ODI Number: 11547780 |
|||
| 2023-10-05 |
BACK OVER PREVENTION
ODI Number: 11548383 |
|||
| 2023-10-11 |
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
ODI Number: 11549347 |
|||
| 2023-10-12 |
ELECTRICAL SYSTEM
ODI Number: 11549686 |
|||
| 2023-10-13 |
AIR BAGS
ODI Number: 11549741 |
|||
| 2023-10-17 |
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
ODI Number: 11550476 |
|||
| 2023-10-25 |
ELECTRICAL SYSTEM
ODI Number: 11551893 |
|||
| 2023-10-25 |
ELECTRICAL SYSTEM
ODI Number: 11551793 |
|||
| 2023-11-07 |
POWER TRAIN
ODI Number: 11554094 |
|||
| 2023-11-07 |
FUEL SYSTEM, GASOLINE
ODI Number: 11554045 |
|||
| 2023-11-13 |
ENGINE
ODI Number: 11554830 |
|||
| 2023-11-14 |
POWER TRAIN
ODI Number: 11555084 |
|||
| 2023-11-16 |
ELECTRICAL SYSTEM
ODI Number: 11555535 |
|||
| 2023-11-17 |
ELECTRICAL SYSTEM
ODI Number: 11555715 |
|||
| 2023-11-19 |
STRUCTURE,FORWARD COLLISION AVOIDANCE
ODI Number: 11555899 |
|||
| 2023-11-22 |
STEERING,FORWARD COLLISION AVOIDANCE
ODI Number: 11556492 |
|||
| 2023-12-04 |
POWER TRAIN
ODI Number: 11558385 |
|||
| 2023-12-10 |
ELECTRICAL SYSTEM
ODI Number: 11559348 |
|||
| 2023-12-15 |
ELECTRICAL SYSTEM
ODI Number: 11560322 |
|||
| 2023-12-27 |
ELECTRICAL SYSTEM
ODI Number: 11562159 |
|||
| 2024-01-04 |
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
ODI Number: 11563442 |
|||
| 2024-01-05 |
STEERING
ODI Number: 11563755 |
|||
| 2024-01-09 |
ELECTRICAL SYSTEM
ODI Number: 11564330 |
|||
| 2024-01-17 |
UNKNOWN OR OTHER
ODI Number: 11566139 |
|||
| 2024-01-30 |
ENGINE,FUEL/PROPULSION SYSTEM
ODI Number: 11568916 |
|||
| 2024-01-30 |
ELECTRICAL SYSTEM,ENGINE
ODI Number: 11568684 |
|||
| 2024-02-05 |
ELECTRICAL SYSTEM
ODI Number: 11570012 |
|||
| 2024-02-07 |
POWER TRAIN
ODI Number: 11570486 |
|||
| 2024-02-08 |
POWER TRAIN
ODI Number: 11570764 |
|||
| 2024-02-15 |
ELECTRICAL SYSTEM
ODI Number: 11572210 |
|||
| 2024-02-15 |
POWER TRAIN
ODI Number: 11572079 |
|||
| 2024-02-22 |
ELECTRICAL SYSTEM
ODI Number: 11573338 |
|||
| 2024-02-28 |
ELECTRICAL SYSTEM
ODI Number: 11574479 |
|||
| 2024-02-28 |
POWER TRAIN
ODI Number: 11574552 |
|||
| 2024-03-05 |
POWER TRAIN
ODI Number: 11575600 |
|||
| 2024-03-11 |
ELECTRICAL SYSTEM
ODI Number: 11576533 |
|||
| 2024-03-12 |
ELECTRICAL SYSTEM
ODI Number: 11576790 |
|||
| 2024-03-22 |
SERVICE BRAKES, HYDRAULIC
ODI Number: 11578949 |
|||
| 2024-04-01 |
ELECTRICAL SYSTEM
ODI Number: 11580483 |
|||
| 2024-04-03 |
ELECTRICAL SYSTEM
ODI Number: 11580854 |
|||
| 2024-04-04 |
ELECTRICAL SYSTEM
ODI Number: 11581133 |
|||
| 2024-04-23 |
ENGINE
ODI Number: 11584802 |
|||
| 2024-04-24 |
POWER TRAIN
ODI Number: 11584954 |
|||
| 2024-04-26 |
ELECTRICAL SYSTEM,BACK OVER PREVENTION
ODI Number: 11585519 |
|||
| 2024-04-29 |
ELECTRICAL SYSTEM,ENGINE
ODI Number: 11585961 |
|||
| 2024-04-29 |
POWER TRAIN,ENGINE
ODI Number: 11585753 |
|||
| 2024-04-30 |
POWER TRAIN,ENGINE
ODI Number: 11586075 |
|||
| 2024-04-30 |
POWER TRAIN
ODI Number: 11586070 |
|||
| 2024-05-09 |
ELECTRICAL SYSTEM
ODI Number: 11587930 |
|||
| 2024-05-18 |
ELECTRICAL SYSTEM
ODI Number: 11589483 |
|||
| 2024-05-22 |
ELECTRICAL SYSTEM
ODI Number: 11590186 |
|||
| 2024-06-21 |
ELECTRICAL SYSTEM
ODI Number: 11595711 |
|||
| 2024-07-02 |
POWER TRAIN,ENGINE
ODI Number: 11598390 |
|||
| 2024-07-11 |
UNKNOWN OR OTHER
ODI Number: 11601303 |
|||
| 2024-07-17 |
ENGINE
ODI Number: 11603014 |
|||
| 2024-08-24 |
UNKNOWN OR OTHER
ODI Number: 11610640 |
|||
| 2024-08-26 |
POWER TRAIN,ENGINE
ODI Number: 11610976 |
|||
| 2024-09-10 |
UNKNOWN OR OTHER
ODI Number: 11613905 |
|||
| 2024-09-19 |
POWER TRAIN
ODI Number: 11615400 |
|||
| 2024-09-24 |
ENGINE
ODI Number: 11616206 |
|||
| 2024-09-27 |
ENGINE
ODI Number: 11616876 |
|||
| 2024-10-07 |
ELECTRICAL SYSTEM
ODI Number: 11618423 |
|||
| 2024-10-07 |
ENGINE
ODI Number: 11618436 |
|||
| 2024-10-15 |
LATCHES/LOCKS/LINKAGES
ODI Number: 11619927 |
|||
| 2024-10-31 |
POWER TRAIN
ODI Number: 11622867 |
|||
| 2024-11-17 |
ENGINE
ODI Number: 11625760 |
|||
| 2024-11-18 |
ENGINE
ODI Number: 11625858 |
|||
| 2024-11-27 |
EXTERIOR LIGHTING
ODI Number: 11627671 |
|||
| 2024-12-02 |
ENGINE AND ENGINE COOLING
ODI Number: 11628210 |
|||
| 2024-12-04 |
POWER TRAIN,ENGINE
ODI Number: 11628755 |
|||
| 2024-12-15 |
POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
ODI Number: 11630818 |
|||
| 2024-12-23 |
ELECTRICAL SYSTEM,ENGINE
ODI Number: 11632218 |
|||
| 2025-01-03 |
ENGINE
ODI Number: 11633826 |
|||
| 2025-01-14 |
VISIBILITY
ODI Number: 11635933 |
|||
| 2025-01-25 |
POWER TRAIN,SERVICE BRAKES,ENGINE
ODI Number: 11638449 |
|||
| 2025-01-30 |
POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
ODI Number: 11639731 |
|||
| 2025-02-04 |
POWER TRAIN,ENGINE
ODI Number: 11640622 |
|||
| 2025-02-06 |
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
ODI Number: 11641230 |
|||
| 2025-02-18 |
ELECTRICAL SYSTEM
ODI Number: 11643358 |
|||
| 2025-02-20 |
POWER TRAIN
ODI Number: 11643961 |
|||
| 2025-02-21 |
STEERING,SUSPENSION,UNKNOWN OR OTHER
ODI Number: 11644204 |
|||
| 2025-03-14 |
ELECTRICAL SYSTEM,ENGINE
ODI Number: 11648279 |
|||
| 2025-03-18 |
ENGINE
ODI Number: 11649008 |
|||
| 2025-03-19 |
ENGINE AND ENGINE COOLING,ENGINE
ODI Number: 11649222 |
|||
| 2025-03-20 |
STEERING
ODI Number: 11649548 |
|||
| 2025-03-31 |
POWER TRAIN
ODI Number: 11651869 |
|||
| 2021-03-05 |
AIR BAGS | VEHICLE SPEED CONTROL
ODI Number: 11399332 |
|||
| 2021-02-11 |
ELECTRICAL SYSTEM
ODI Number: 11395771 |
|||
| 2021-02-11 |
ELECTRICAL SYSTEM
ODI Number: 11395770 |
|||
| 2021-02-01 |
UNKNOWN OR OTHER
ODI Number: 11391129 |
|||
| 2021-01-27 |
WHEELS
ODI Number: 11390395 |
|||
| 2020-12-14 |
ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 11383303 |
|||
| 2020-09-18 |
ELECTRICAL SYSTEM
ODI Number: 11359886 |
|||
| 2020-09-01 |
ELECTRICAL SYSTEM
ODI Number: 11352598 |
|||
| 2020-06-11 |
ELECTRICAL SYSTEM | STRUCTURE:BODY
ODI Number: 11328319 |
|||
| 2020-05-27 |
AIR BAGS | SEAT BELTS
ODI Number: 11326238 |
|||
| 2019-12-25 |
WHEELS
ODI Number: 11291162 |
0 Investigations for 2020 FORD Fusion
| Date Opened | Date Closed | Component |
|---|
96 Service Alerts for 2020 FORD Fusion
| Date | Description |
|---|---|
| 2024-12-04 | UNKNOWN OR OTHER
Certain 2018 – 2024 Model Year Various Vehicles Update SYNC Software Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-29 | 110000 ELECTRICAL SYSTEM
Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÿ¿ÿ¿ÿ¿ÿ®/LincolnWayÿ¿ÿ¿ÿ¿ÿ® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-21 | 110000 ELECTRICAL SYSTEM
Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-21 | 980000 UNKNOWN OR OTHER
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-21 | 119811 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-29 | 280100 BACK OVER PREVENTION:SOFTWARE
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-09 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-24 | 110000 ELECTRICAL SYSTEM
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-04 | 100000 POWER TRAIN
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-02 | 110000 ELECTRICAL SYSTEM
Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-02 | 060000 ENGINE (PWS)
Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-05 | 350000 EQUIPMENT
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating “Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-05 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating “Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-27 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS
Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-05 | 350000 EQUIPMENT
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating “Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-19 | 350000 EQUIPMENT
This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-21 | 220000 SEATS
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-21 | 350000 EQUIPMENT
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-21 | 354000 EQUIPMENT:MECHANICAL
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-28 | 060000 ENGINE AND ENGINE COOLING
Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-17 | 220000 SEATS
Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-23 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-23 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-14 | 353000 EQUIPMENT:ELECTRICAL
Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-19 | 110000 ELECTRICAL SYSTEM
This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-02 | 980000 UNKNOWN OR OTHER
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-02 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-04 | 980000 UNKNOWN OR OTHER
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-04 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 060000 ENGINE (PWS)
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 100000 POWER TRAIN
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 350000 EQUIPMENT
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-08 | 110000 ELECTRICAL SYSTEM
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-08 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-09 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-09 | 102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-17 | 102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-16 | 110000 ELECTRICAL SYSTEM
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-25 | 031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-27 | 110000 ELECTRICAL SYSTEM
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-10 | 110000 ELECTRICAL SYSTEM
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-10 | 350000 EQUIPMENT
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-22 | 220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-14 | 350000 EQUIPMENT
Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-13 | 110000 ELECTRICAL SYSTEM
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 350000 EQUIPMENT
Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-18 | 350000 EQUIPMENT
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-18 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-12 | 110000 ELECTRICAL SYSTEM
Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is abo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-12 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS
Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is abo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 060000 ENGINE AND ENGINE COOLING
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-13 | 350000 EQUIPMENT
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 110000 ELECTRICAL SYSTEM
Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-18 | 110000 ELECTRICAL SYSTEM
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-03 | 350000 EQUIPMENT
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-05 | 350000 EQUIPMENT
Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-29 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-29 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-09 | 110000 ELECTRICAL SYSTEM
Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-09 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-09 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM
Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-26 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect fea Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-26 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect fea Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-13 | 160000 STRUCTURE
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-12 | 110000 ELECTRICAL SYSTEM
Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various Ford Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-12 | 350000 EQUIPMENT
Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various Ford Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-12 | 060000 ENGINE (PWS)
Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various Ford Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-12 | 110000 ELECTRICAL SYSTEM
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-12 | 110000 ELECTRICAL SYSTEM
Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-12 | 350000 EQUIPMENT
Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-20 | 110000 ELECTRICAL SYSTEM
Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-26 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-26 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-17 | 110000 ELECTRICAL SYSTEM
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-17 | 350000 EQUIPMENT
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-02 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michigan when trying to select a point of interest using the push to talk feature on the navigation system. Engineering is currently w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-18 | 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-18 | 220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-29 | 110000 ELECTRICAL SYSTEM
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a ‘Vehicle Failed To Start’ message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-22 | 110000 ELECTRICAL SYSTEM
Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered “deep sleep mode”. This mode is enabled due to the vehicle not being started for 14 consecutive days or battery vol Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-21 | 110000 ELECTRICAL SYSTEM
Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization and/or no authorization pop-up received on the SYNC infotainment system. Verify that Customer Connectivity Settings (CCS) are turned ON from t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-20 | 110000 ELECTRICAL SYSTEM
Some 2020 Escape/Corsair, Edge, Explorer, Fusion, Ranger, Transit Connect Vehicles equipped with a TCU may exhibit a “Battery Backup Component Failure” message in the cluster. This may be accompanied by DTC 1477-09 – Backup Battery Componen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-16 | 103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
2020 various hybrid/PHEV vehicles may exhibit a buzzing/humming sound from the front and rear of the vehicle when placed in either REVERSE or DRIVE. This sound is part of the pedestrian alert system, which is described in Workshop Manual (W Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-16 | 265000 FORWARD COLLISION AVOIDANCE: WARNINGS
2020 various hybrid/PHEV vehicles may exhibit a buzzing/humming sound from the front and rear of the vehicle when placed in either REVERSE or DRIVE. This sound is part of the pedestrian alert system, which is described in Workshop Manual (W Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-23 | 060000 ENGINE AND ENGINE COOLING
SSM 48659 – 2019-2020 Fusion/MKZ – Cooling Fans Inoperative Due To Open Fuses F59, F60 And F63 Some 2019-2020 Fusion/MKZ non-hybrid vehicles may exhibit an engine overheat condition or a lack of air conditioning (A/C) cooling due to one Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-23 | 110000 ELECTRICAL SYSTEM
SSM 48659 – 2019-2020 Fusion/MKZ – Cooling Fans Inoperative Due To Open Fuses F59, F60 And F63 Some 2019-2020 Fusion/MKZ non-hybrid vehicles may exhibit an engine overheat condition or a lack of air conditioning (A/C) cooling due to one Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-19 | 980000 UNKNOWN OR OTHER
SSM 48649 – 2020 Various Vehicles – Equipped With Telematics Control Unit (TCU) – Incomplete User Authorization, Vehicle Connectivity/Location And/Or FordPass/LincolnWay Concerns Some 2020 Ford and Lincoln vehicles equipped with a TCU ma Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-18 | 110000 ELECTRICAL SYSTEM
SSM 48558 – 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) – Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via F Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-14 | 110000 ELECTRICAL SYSTEM
SSM 48552 – 2020 Various Vehicles – Equipped With SYNC 3 – System Stating “In Michigan” When Using Push To Talk Navigation Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michiganwhen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-14 | 110000 ELECTRICAL SYSTEM
SSM 48551 – 2020 Various Vehicles Equipped With SYNC 3 Various SYNC Performance Related Concerns Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit various performance related concerns such as: intermittent frozen or blan Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-06 | 110000 ELECTRICAL SYSTEM
SSM 48618 – 2020 Various Vehicles – Equipped With SYNC 3 – Unable To Schedule Remote Start Using Fordpass Or Lincolnway Applications Some 2020 Ford and Lincoln vehicles may exhibit a symptom of no ability to schedule a remote start event Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-09 | 110000 ELECTRICAL SYSTEM
SSM 48619 – Various Vehicles – Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle – CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-09 | 980000 UNKNOWN OR OTHER
SSM 48619 – Various Vehicles – Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle – CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
2020 FORD Fusion
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