2019 SUBARU Outback

I was reaching into the back of my 2019 Subaru Outback to move something and the trunk gate came down and pinned me into the trunk. The sensor never sensed there was an obstruction and automatically go back up. As a result, I was injured and have been seen by doctors and have been in PT 2-3xs a week for the past two months. Subaru has tried to replicate what happened and has not been able to. They are, therefore, denying all responsibility and refusing to negotiate with me in any way. The fact remains that the trunk closed on me regardless of whether their computer codes are showing any malfunctions.

Based upon the Subaru review in the Consumer Reports April Auto Issue, I purchased a 2019 Outback. There is a problem with the steering. It has about thirty degrees of play. The service department told me that there is nothing wrong with the steering. I just had to get used to driving with the Subaru “eye sight”. Driving on the interstate is stressful to say the least.

Slowly & precisely turned into my home driveway then suddenly vehicle self-accelerated rapidly & crashed into porch, crushing engine block (car totaled), all airbags deployed, engine started smoking could not exit either front door, window, or sunroof. Finally exited back passenger door. Went into shock, sustained minor injuries to spine, ribs and hand.

Tl* the contact owns a 2019 subaru outback. the contact stated that while the vehicle was in the carport of her residence, she noticed a vertical crack from top to bottom in the center of the windshield. the vehicle was taken to an independent mechanic where the windshield was replaced however, the failure recurred while the contact was approaching a stop sign. an unknown dealer was contacted. the manufacturer had been notified of the failure however, no further assistance was provided. the failure mileage was approximately 12,600

Battery's keep discharging. in dealership for the second time with dead battery. last battery is only 1.3 mets old. dealership says to have car towed and not charge battery so they can troubleshoot problem. read about the class action lawsuit and to contact nthsa.

Battery totally dead upon entering and attempting to start. windscreen commenced to crack while traveling.

I requested many times to have our car checked for nhsta campaign : 19v493000. the dealership said our car was not included in that case. our lane assist was too aggressive from the first day we drove the car. the dealership said the steering was speed sensitive and we were driving too fast. we explained that we could not keep the car in the lane when driving over 40 mph. in the first 24 months we carried the car to the dealership 20 to 30 times for the unsafe steering issue. twenty four months later we had a rock chip the windshield and the chip ran into 3 cracks each over 8 inches long that afternoon while the car was in our home garage. after we paid a $500.00 deductible and the dealership replaced the windshield , the car drove better. the battery has been replaced three times, the fuel pump replaced, all the sensors on the tail gate have been, the passenger side window would stick 1/2 up, and many other problems. a scan of the car shows 10 modules failed with many active codes. the codes are the same as before the third battery was installed. many of the codes are safety issues.

The windshield on my 2019 subaru outback has cracked twice since i leased it on 4/11/2019. the cracks require the windshield to be replaced and the driver assist features to be recalibrated. each cracked occurred when the car was in motion on the highway.

The spot welds under the dash do not appear to be correct and safe.*dt

Windshield cracked with a long 9'' crack while sitting in parking lot. it was not under a tree or any stones.

Tl* the contact owns a 2019 subaru outback. the contact stated that the vehicle was parked, when he noticed that the windshield was cracked on the front driver's side upper left corner and later extended to 15-16 inches. the vehicle was taken to beardmore subaru (410 fort crook rd n, bellevue, ne 68005) where it was diagnosed as a stress fracture to the windshield. the contact was informed by the dealer that there was no recall related to the failure and the vehicle was past the warranty coverage for the windshield. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 35,927.

The front windshield on my 2019 subaru outback spontaneously cracked in the area of the deicer strip at the bottom lower right portion of the window. i was driving the vehicle at the time on a state highway. the vehicle was purchased brand new from wilde subaru in waukesha, wi. i contacted the dealership and they wouldn't do anything about the problem.

Tl* the contact owns a 2019 subaru outback. the contact stated that the front windshield cracked without impact. the vehicle was taken to university subaru (1200 interstate 70 dr sw, columbia, mo 65203, (573) 777-3488) where it was diagnosed with needing windshield to be replaced. the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 18,000.

I parked my car in a grocery store parking lot for 30 minutes. when i got back in the car, there was a large 't' shaped crack- about 12 inches in height and 10 inches wide- from the base of the windshield up. my windshield had not experienced any rocks or blows from driving before parking- this was a spontaneous crack with no reason for occurring.

Continuing problems with the battery being dead (five). the car has been in the shop twice and had the battery replaced both times. the service appointments occurred nov. 2019 and march 2021.

The battery has drained overnight twice since i bought this car. this happened at home both times. this happened in my garage both times each time i recharged it with a battery charger and it was okay after that. i am concerned that this could happen while traveling which would be a severe inconvenience. the last time was on feb 25 2021. the first time was in 2020

Car will pull to the left or right without warning. whenever you are driving at any speed. especially when you have a low spot in the road or slightly uneven pavement. you have to hold the car on the road or it will not stay in lane. highway or in town. have returned to dealership for repair with no luck. was told that the alignment on the vehicle was good.

I just got some interesting details today from my video registrator. it shows that we parked our car last sunday at 5 30pm (everett, wa). there wasn't any windshields defects showing on the video. after we took it back on 8 30pm, there is that prominent crack on the windshield already. now, if it was some vandal causing it, then it's not clear why he/she would do such a minor harm to the car (a thin, 5 inch crack on the right middle side of the windshield), it doesn't look like it. if not - then it's obviously not a stone, cause the car was standing still... plus, my video registrator's manufacturer claims that the camera is recording any movement in front of the car even when the car is turned off - well, there weren't any movements detected... i have requested the buildings around if they have any video registration system that could have tracked this time period. i'm more than sure that the window cracked on its own and have the following material - 3 photos of crack (different scale), videos before and after our trip to everett, where it's clearly seen that we didn't have any windshield defect before parking and that it appeared during the parking period.

Many of the spot welds are faulty . i have tried to work with brandon tomes subaru, the dealer that we leased the car from. i have also requested help for subaru. neither have responded .

Spontaneous crack in windshield noticed and reported to subaru on 9/13/19. i was driving in the late afternoon. no vehicles near me when i heard a "pop". vehicle purchased new 8/24/19.

Spontaneous crack in my windshield. no impact every noticed. i noticed when i was driving at dusk and used my windshield wipers to clear rain. i saw a glisten at the bottom and was surprised to see a crack.

2019 subaru outback. consumer is seeking reimbursement for repairs made to vehicle. *ld the consumer stated the tires were prematurely worn. the consumer slid off the road 3 times. *js

My windshield seems to crack/chip unreasonably easy. the first crack was a few weeks ago. i didn't see anything hit it. it jsut started crack. this morning, i got another chip and it's now spreading also. i now have two cracks in my windshield and numerous chips!

Tl* the contact owns a 2019 subaru outback. the contact stated that while his vehicle was in the driveway, without impact a crack developed on the passenger's side of the vehicle to the middle of the windshield. the vehicle was not diagnosed nor repaired. neither the manufacturer nor the dealer were notified of the failure. the failure mileage was approximately 64,000. invalid vin.

Windshield crack that started from the bottom edge of windshield. i literally woke up to a crack that developed overnight after a regular cold night in reno nv. the crack continued growing since then. i have never own a vehicle that has cracked its windshield just because it is a cold night. vehicle was parked overnight when crack developed.

I went to drive my car and noticed a large windshield crack that is getting larger. there was no trauma or event that caused this to happen.

2019 subaru outback. consumer writes in regards to battery failure. *ld *js

Tl* the contact owns a 2019 subaru outback. the contact stated that the vehicle was parked when she noticed the front passenger's side windshield was cracked. the windshield was not repaired. the dealer and manufacturer were not made aware of the failure. the failure mileage was 26,732.

Tl* the contact owns a 2019 subaru outback. the contact stated while the vehicle was parked, he noticed that the front windshield was cracked. the vehicle was taken to austin subaru (8100 burnet rd, austin, tx 78757, (512) 220-0930) to be diagnosed. he was informed that the windshield needed to be replaced. the windshield was replaced however, while driving 55 mph, a rock struck and cracked the new windshield. the manufacturer was notified of the failure. the failure mileage was approximately 10,000.

Dead battery even when i take the car out for short drives i read it's causes by electrical problem that drains the battery

Car battery often dies - especially if i open the door even for 5 minutes. it often won't start and the rear gate often does not open or close. it has even opened on its own. the dealership mechanic says the factory battery is not adequate to power the car with all electrical components. they replaced original battery because it was leaking. the battery tested well below what the subaru manual says it should. i am the first owner (car was a dealership loaner) and this has happened since i got it in 2020.

Tl* the contact owns a 2019 subaru outback. the contact stated while the vehicle was at a stand still, facing forward on her inclined iced driveway, when the vehicle began to roll down. the contact stated she did not use the emergency brakes while the vehicle was parked. the vehicle was towed to local dealer riverhead bay subaru (1521 old country rd, riverhead, ny 11901: (631) 727-4000) and she was informed the cause of the failure was due to the ice and the no use of emergency brakes. the manufacturer had been informed of the failure. the failure mileage was approximately 26,214.

The windshield cracked on its own. no impact. research says there is a class action lawsuit for this defect. vehicle stationary.

Tl* the contact's mother owns a 2019 subaru outback. the contact stated that upon exiting the driveway, he noticed a crack had formed on the lower, driver's side edge of the windshield, without incident or impact. as the contact continued to drive, the horizontal crack began to spread across the windshield obstructing his vision. neither the manufacturer nor the dealer were notified of the failure. the windshield was not yet replaced. the failure mileage was approximately 15,000.

I purchased a 2019 subaru outback in december 2018 and have had to replace the windshield three times in just over two years (june 2019, november 2020, april 2021). i owned a 2006 subaru outback for over 10 years and never had to replace the windshield. this is a safety risk and a design flaw and it needs to be corrected.

Battery drained after 25,000 miles

Our subaru 2019 outback suffered a crack during normal usage on the interstate at approx. 50 mph. the crack occurred two days ago (on 5/2/2021) and has since grown due to the vehicle's vibration during use. the vehicle qualifies as a make and model under recall by subaru for windshield defects.

2019- cracked windshield on passenger side (stationary) unknown origin 2/9/2020-check engine light came on (moving on highway) unknown origin 2/15/2020- check engine light came on (moving on highway) unknown origin 3/15/2020- check engine light came on (moving on highway) unknown origin 3/24/2020- check engine light came on (moving on highway) told it was an oxygen sensor 4/16/2021- cracked windshield on passenger side (moving on highway) hit by stone 5/1/2021- cracked windshield on passenger side (had just picked up car less than 24 hrs before this occurred. had the 4/16/21 cracked windshield repaired and a remote starter put in) (moving on highway) unknown origin 5/1/2021- when using key instead of brand new remote starter (installed and purchased from subaru dealership) the car horn randomly beeps 3-4 times when car is started with key (stationary) unknown origin

My 2019 subaru outback had a cracked windshield at the bottom/side of the passenger side with no sign of impact when i first purchased it. the dealership replaced the windshield. i had a small rock impact near the line of sight cameras that was easily repaired by safelight with no issues with cracking. today i came out of the grocery store to find my parked outback's windshield has a crack from the same passenger side point as the first crack. the crack was all the way to the center of the windshield. there is a very small chip looking impact (smaller than the point of a ball point pen) approx 4" from the lower corner passenger side. i do not recall hearing an impact at any point. beyond not hearing an impact the problem is that there is no way on earth that a safesubaru windshield should crack so deeply and so long from a tiny impact. i have been reading that many other subaru drivers are having this problem. something needs to be done to make subaru protect their drivers from defective windshields, as they seem to be taking zero responsibility for the huge safety risk these poorly designed windshields are causing.

Apx apr 25, 2021 noticed cracked windshield in am when starting car for work. crack was in middle of windshield. car parked in driveway overnight. notified insurance company, told me to have it fixed at safelite auto glass wo# 388826. also noticed my accessory power outlet was not functional, (instrument panel)called dealer, made appointment to have it repaired. also noticed my

We were driving south on 275 between 8mile and 7mile in michigan in our 2019 subaru outback and out of nowhere what sounded like a pistol being shot next to our ears went off and glass came pouring in from the sunroof. what happened was the sunroof exploded out of nowhere. while driving 70mph on the highway. we contacted subaru of america and they told us that without every shard of glass for them to inspect we could not prove that it was a defect. however let me make a note there were not cars very close to us, we weren't going under a bridge and there wasn't any one throwing things on the side of the highway. however subaru blamed an imaginary pebble that hit the top of the sunroof dead on and that imaginary pebble did not end up inside of our car.

We were driving on the highway when our windshield cracked. we aren't sure if the crack was created by a rock or not because we didn't see anything happen. it just cracked and split and as we drove, it continued to grow. it's about 9 inches at this point.

The battery completely drained after only 30 minutes of turning car off. we had to have a service call.

Continued drain on the battery when the vehicle is shut off. battery dead and had to be replaced. vehicle was approximately 1.5 years old.

Vehicle was parked for four and a half days in a public garage, with which i pay for monthly parking. upon my request, vehicle was waiting for me to pick it up. the vehicle seemed to be intact. just after leaving the garage, i used the front, then the back wipers to clean the windshields. the back (hatch) windshield completely shattered into the vehicle. nothing hit it, no accidents with other vehicles or objects occurred. while no one was hurt, the incident was alarming. the integrity and strength of a vehicle's windows/ and windshields are important. there was no prior warning or alert.

The contact owns a 2019 subaru outback. the contact stated that while driving approximately 55 mph, the front windshield suddenly cracked without incident or impact. the crack was located at the bottom center section of the windshield. the contact indicated that the failure occurred two times previously. the local dealer and the manufacturer were notified of the failure. the approximate failure mileage was 4,600.

Car battery has failed no less than three times. upon failure, car is completely inoperable. used subaru roadside assistance to jump the car. the battery has drained on more than one occasion. no inspections. no warnings or prior symptoms before the dead battery. available for inspection upon request.

Driving down the interstate the front windshield sounded like a pebble hit it even though there were no other cars in front of ours. later that day, the small mark cracked two more inches along the drivers side. within another day the crack has now extended for approximately one foot in one direction and another foot in the other direction, in a circular pattern.

My battery has gone dead twice in the past 2 weeks leaving me stranded and needing to find someone to come jump start my car.

Today may 22 around 4:19 pm no cars close to us while driving we had the front windshield spontaneously crack there was no impact there was no impact heard all we heard was like cracking sound i have seen online where subaru is using an acoustic type of glass and people are reporting cracked windshields i would like to have this investigated furthermore i’d like to have subaru repair my vehicle.

The contact owns a 2019 subaru outback. the contact stated that the vehicle was parked, when she noticed there was a crack on the passenger's side windshield. there was no impact to the windshield that could have caused the crack. the vehicle was not diagnosed nor repaired. the dealer and manufacturer were not made aware of the failure. the failure mileage was 50,000.

The windshield on this subaru has been replaced 4 times. each time has been a crack that starts where the frame and windshield meet. no breakage or cracks have occurred in the center of the glass. the glass has been replaced by the dealer, and replacement has been needed within 6-9 months. the last occurrence was in my (driver) line of sight, which was a safety hazard. the prior 3 occurrences originated on the passenger side. the manufacturer is aware of this problem, with no recall or attempt to change the windshield glass.

1. system failed. we purchased this car on 6/2/20, with a mileage of 6,174 miles. we are retired and don't drive much; for shorter distances we mostly rode our bicycles. in our recent living environment we can park cars outside in spaces, and in a large underground parking garage. while we did not drive much, i still needed to work on bicycles using tools stored in the rear trunk compartment, with the trunk lid in open position. what i did not know was that even the mere open car trunk was run electrically, though the large electronic dashboard gave a clue of a rather massive reliance on functions run electronically; after a mere 2-3 days of not driving we were made rudely aware that keeping the trunk lid open for any amount of time was a recipe for not being able to use the car when most needed; i should add here that the many subaru drivers in our complex did not seem to have that problem as they are all "professional" drivers. we called our designated towing service and had to wait for over 3 hours for a rep to show up. not having bought a car in years we were amazed how quickly the tow driver pulled out an electronic gadget and started the car. it immediately bought one like that, an electronic jump starter. safety. had my wife had to find transportation to an urgent appointment it would have become a safety problem. problem confirmation. no, it has not, except by me, as any greater than fleeting use of electricity in this car is a recipe for disaster. component inspected. yes. after 2 more battery outages i took the car to the dealer and explained the problem (which had little impact on the employee). i had the battery checked, it was fine and working as designed. on 9/25/21, after another battery outage i took the car to the dealer again; again everything was operating as designed. symptoms of the problem. no. assessment. i concluded i needed to keep the car running when using any function more than 5 minutes. this car is a computer on wheels.

Small chip in windshield, quickly developed into a crack all the way across

Broken windshield - twice in 5 months traveling the same road that i traveled with a 2007 jeep and never had a broken windshield in 13 years. i believe these windshields are to thin and are subject to cracking. the first time i was hit with a very small rock, barely a ping, the 2nd time i was hit with a larger rock, but way up near the roof which shouldn't have caused a broken windshield. i have been driving 54 years and this is the first auto with such a sensitive windshield. i will sell this vehicle if this happens again.

Repeated incidences of battery going dead on 2019 subaru outback. after 5 times of having to jump the battery to start vehicle, i had to purchase a battery booster to keep in the car. at first visit to my subaru dealership, a completely dead battery was found and replaced under warranty. battery continued to die, sometimes after being in the garage for up to one week [when a boost was required], and once after a 76 mile highway trip, it was dead again after one full day parked. there have been 2-3 occasions when it seems to be related to operation of the liftgate. liftgate becomes inoperative and must be manually opened and recycled and battery jumped for engine start. a second visit to the dealership determined all in working condition after a full diagnostic check. car is working normally at this time, one week after dealership checkout. as this seems to be a frequent issue with other subaru owners, i am carrying my battery booster on board at all times. this seems to be a known issue [by subaru] for 2017-2019 models. otherwise, i love the outback, but this annoying issue is disconcerting, to say the least.

Driver side seat is sounding like a weak and used bed. i have read on multiple subaru sites that this has been happening since 2018 on various subaru vehicles. it's apparently a weld that is weak. this makes it a safety hazard. due to the fact that subaru has known about this issue for a year and stilled installed these seats on a 2019 vehicle demonstrates that subaru has poor quality checks. i asked for a replacement but was quoted over 2k for the replacement. this is just wrong and subaru needs to replace these seats. if a weld is weak, think what will happen during an accident with that seat.

Windshield made a sound that sounded like it was hit by a rock or pebble, yet no car was around for a rock or pebble to cause it to fly through the air. the windshield cracked at around the edge of the windshield and within a couple of minutes, the crack extended to around 12 inches. after an hour, the crack extended to across the majority of the windshield. this is the 3rd windshield that had to be replaced. either the windshield has extensive stresses or it's manufactured too weak and can cause a safety hazard.

The battery in our brand new 2019 subaru outback kept on being drained after moderate usage. twice it was from leaving the hatch up for a couple of hours, once we were driving out in the country and parked to look at the scenery briefly and the battery died leaving us stuck out in the middle of nowhere. it didn't feel safe to be out there as night was approaching and we were waiting for a tow truck. all in all had to call subaru roadside assistance and have the battery jumped on three or four separate occasions. because of this we bought a portable battery charger to keep in the car at all times because we were afraid of getting stuck with a dead battery. we ended up needing to use that battery charger on about 3 different occasions. eventually the electrical system started acting very erratic with spontaneous alarms, loud chirping sounds and door locks so we took it in to southern oregon subaru who replaced the battery for us. changing the battery seemed to fix all of the problems. that was in february 2021. the battery had a 30 month warranty. this week on june 1, 2021 we came back from vacation where we had left the subaru safely parked in our driveway. it would not start when we returned. we only have 1 vehicle so this was very inconvenient for us. the battery was dead. we tried to charge it with our battery charger but the battery was just too dead to take a charge. so, we had one night without a vehicle. we called subaru roadside assistance and they sent out a tow truck driver who could not get the battery jumped because it was so dead it just would not start. that was our second night without a vehicle. the next afternoon subaru roadside service sent out another towbtruck driver who had a more powerful battery charger and he was able to get the battery to start. we drove the subaru outback to southern oregon subaru and they are working on it now.

Windshield seemingly cracked without any provocation/collision. crack occurred while vehicle was parked away from traffic, and requires windshield replacement.

Drove into the walgreen's parking lot, made several low speed turns to arrive at the west side of the building. pulled into an empty parking space. entered parking space at very low rate of speed and proceeded to brake to a full stop. moved shift lever with the intent to move transmission from drive to park and despite my foot still being on the brake, the car suddenly lurched forward, drove over the curb and sidewalk, crossed sidewalk and hit the side of the store (a brick wall). car bounced back to a midpoint of the sidewalk. engine was still running but car came to a full stop. i turned off the engine. two walgreen employees came out to see if i was ok (they heard the impact). i told them i was but later my chest hurt and i found a bruise suggesting impact with the steering wheel. entire front of car is damaged. there were no warning notifications from the car (no parking or forward collision warnings). my right foot never left the brake pedal. the "unexpected acceleration" lunge forward occurred with the attempted shift of the transmission from drive to park. the transmission ended up being in neutral when the car finally stopped moving. floor mat was in the normal position, secured by the built-in pins, had not shifted and was not near the brake or accelerator (gas) pedal. cruise control was not turned on. this was a routine trip to a local store.

While sitting at a stoplight, i heard a loud cracking sound and noticed a large crack had begun to form from the side of the windshield. nothing had fallen onto, or hit the windshield, it seemed to just crack for no apparent reason.

In february 2021 i noticed that there was a long crack developing in my windshield - literally not there the night before - and there was no chip or location of rock impact, it simply cracked from the very top of the windshield.

The contact owns a 2019 subaru outback. the contact stated while entering the vehicle after a short drive to the store he noticed a crack near the front passenger’s side of the windshield. the contact stated that there was no impact on the windshield to cause the damage. the contact stated it had started raining for a short time while he was in the store. once he returned to the vehicle he noticed the crack. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was not provided.

Three windshields have now cracked beyond repair and needed to be replaced with barely 33,000 miles on the vehicle. the first replacement was done in july 2019 when the car was barely six months old. the second replacement was done in april 2021, barely two months ago. that third windshield cracked the second week of june 2021. it is currently scheduled for replacement.

Parasitic battery drain frequently causes my battery to die after only hours parked. i often have to jumpstart the car in the morning.

Car was purchased 2/25/19. at 6,824 miles (10/28/19), our car began to no turn on. after a 3-4 times of jumping it, the battery stopped responding to the jump. subaru had to tow it from our house because the battery was totally done and they couldn't even start it. subaru said that the battery was defective (or might have a larger issue with the electrical system in their words). they replaced the battery and it began working again (7,000 miles - 11/4/19). now, at 13,808 miles (6/16/21) - we've had 2 more instances in the past 2 weeks of the car not starting. in addition, the passenger side window no longer operates from the driver side door. we are confident that these issues are not being caused by lights left on, etc. we are taking it in again for another inspection. i have come to understand that this may be a design flaw with the electrical system including the 2019 outback model.

The battery died, 2 times in approximately 2 weeks with no lights left on or doors open. this has occurred at least one other time.

Battery failed prematurely. vehicle purchased in december 2018. battery totally failed in february 2021 with only 22,576 miles on car. battery charged at repair shop. battery failed again and was replaced on march 15, 2021. battery failed again on april 29, 2021. subaru of oregon in medford service representative replaced the battery again. he said the battery put in on march 15 was faulty. had that battery tested at independent repair shop. the tests showed nothing was wrong with the previous battery. on june 15 had to recharge the battery again. concerned about being stranded due to battery failure. the outback must have an electrical issue that is draining the battery (per class action law suit amy burd, et al, v. subaru of america case no 1:20-cv-03095, us district court, district of new jersey) subaru of medford denies problem

Windshield cracked after small rock hit it. this should not have caused any damage.

The contact owns a 2019 subaru outback. the contact stated that the windshield abruptly fractured. the contact stated the windshield fractured on the driver’s side 1 to 2 inches and the fractured expanded to the entire windshield. the contact stated that an object did not hit the windshield the vehicle was taken to the dealer, the dealer information was not available however, they replaced the windshield. the manufacturer was not contacted. the failure mileage was 26,000. the vin was not available.

The contact owns a 2019 subaru outback. the contact stated after exiting a car wash drive-thru, while drying the windshield he noticed and small 1-inch crack located on the lower driver side. the contact stated while driving 30 mph, the windshield crack started to expand across the center of the windshield. the contact took the vehicle to the local dealer where it was diagnosed with needing the windshield to be replaced. the vehicle was repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 26,000.

We have had to replace 2 windshields on our vehicle and 1 on a loaner while ours was in shop for window replacement. also while our car was in shop having 2nd windshield replaced, they had to delay giving us our car back stating the windshield shattered while being installed. that is 4 windshields in 30,000 miles. the smallest ding in these windshields cause an immediate crack from side to side obscuring visibility making them dangerous to drive. on these cracks you can see the windshields are incredibly thin. there is clearly an issue with how these are made and immediate safety hazard. i also believed the cost of these replacements should be made clear to consumers at purchase due to the extremely high cost associated with replacement.

Battery will not hold a charge even after replaced 3 times by the factory

Windshield spontaneously fractures from drivers side edge in the shape of a curly bracket. first windshield was replaced nov 2019 due to stone facture - legit breakage. second windshield march 2020 suddenly cracked from drivers side midway up the window from drivers edge across drivers view while sitting still on a freeway in rush hour as the temperature changed (micro storm in phoenix) a loud bang and the windshield split from the drivers edge across. third time july 2021 sitting in the garage window spontaneously cracked over night from same area driver side midway up forming the same partial bracket like shape. crack also appears to be the same height up from the bottom of the windshield. never had so many broken windshields on one vehicle in my 35 years of driving.

The contact owns a 2019 subaru outback. the contact stated that while driving approximately 65 mph, the front windshield cracked when a stone hit the upper right corner of the windshield. there were no reported injuries. the vehicle was taken to the local dealer and diagnosed that the windshield needed to be replaced. the vehicle was not repaired. additionally, the contact was provided a 2021 subaru outback loaner and while driving, the windshield cracked when a stone struck the front windshield. the manufacturer was not notified of the failure. the failure mileage was approximately 13,000.

2019 subaru outback the mileage running 22k has cracked the windshield, there's no mark rock chips. just i found the cracked window while driving.

Unknown three times in five months when the car has been running and then turned off it won't start again for 15-30 minutes. everything regarding the engine is locked. can't even put in neutral to move vehicle if in traffic.

Battery failed at 2 years and 30000 miles. no notification. leaving me and my dog in a parking lot for 2 hours in 94 degree heat.

Unknown... my battery has need a jump several time without any electricals left on. the dealer did check it out and found nothing wrong. i also have lights that go on intermittently n the dash saying that certain things are not working. ie front crash detection, blind spot warning and lane departure.

Bought with 11,258 mi. battery already replaced, receipt in glove compartment. hard to start, keeping on battery charger now when parked in garage.

Driving down a smooth road with no vehicles in front of me on july 13, 2021. windshield spontaneously cracked at the base in the center. not a rock chip. crack spread up 6 inches, left another 6 inches within the 15 minutes it took to drive home. cracks in the windshield have continued to spread in the days following. vehicle has total 25,300 miles on odometer.

The contact owns a 2019 subaru outback. the contact stated while driving 35 mph, the vehicle failed to perform as designed. the contact was able to move the vehicle onto the road shoulder. the contact stated that there was no warning light illuminated. the vehicle was towed to the dealer to be diagnosed. the contact was informed that the fuel pump failed and needed to be replaced. the vehicle was repaired. the manufacturer was contacted. the contact was informed that the vin was not included in nhtsa campaign number: 20v218000 (fuel system, gasoline). the failure mileage was 9,800.

Front windshield cracked overnight while in garage. no visible impact on windshield. subaru service manager said there was an impact after he pushed his pin into crack. still no impact. i previously attempted to send you a photo but it failed. send me an email address and i will resend it direct, rather than keep rewriting this missive. the windshield is thin and appears defective and dangerous to driver and passengers.

I experienced sudden and unintended acceleration as i sat outside my garage idling with my foot on the brake waiting for the garage door to open. my car accelerated forward through my garage door and into the garage. it swept aside a refrigerator, freezer and a 700 pound safe that was bolted to the concrete floor. it finally stopped upon pushing several things against one of the i beams that hold the steel building up. the car also tore out the i beam support the side of the garage door upon entering. the tires continued to rotate until i turned off the engine.

Had to charge battery 3 times in order to start the vehicle. took to dealer and they put in a new battery at no charge. concerned the battery will need to be replaced in the future. appears to be an electrical drain especially using the tailgate. dealer said they did a hard reset whatever that means.

My 2019 outback has had 2 incidents where the battery was dead without an explanation. there are 24000 miles on it. the most recent incident occurred less than a week after the dealer serviced the vehicle. the service included a battery test and i was told it tested good. the car was parked in my home garage, and from all indications, no lights were left on, doors/tailgates open etc. this was confirmed when the subaru starlink roadside assistance provider came to jump the vehicle. immediately after the vehicle was started, i took it to the dealer and requested a battery check. they showed the battery was good but deeply discharged, so left it on a charger for over an hour while i waited. in speaking to the service representative at the subaru dealer, i was told that on new cars, alternators no longer charge a battery, but simply maintain the existing charge level. they claimed that a light or something of that nature was left on, a door left open, etc. i am certain this was not the case, as i keep all interior light switches in the off position, and once the vehicle was charged, no lights were on. also, no doors were open or ajar when this happened. i requested they check the electrical system to diagnose the cause of the battery drain, but they explained this would not be covered under warranty since the battery had tested ok. the dealer recommended that i keep a trickle charger on it when parked at home to prevent recurrences. i don’t feel this is an acceptable solution for a vehicle that is merely two years old with minimal miles and fully under warranty. while i was inconvenienced by this and had to arrange a ride to an appointment as a result, it did not create an immediate safety issue (this time). a similar set of circumstances occurred in late march of 2021 when i was out of town visiting a family member. at that time, i also was not able to determine a cause. since that was the first occurrence, it didn’t create the same level of concern.

The windshield all of the sudden cracked. there was no impact, nothing hit the window, it just suddenly cracked and keeps getting larger. started on the very edge of the window on the passenger side and crack is now grown to the middle of the windshield

Electrical system problems causing battery drain. after jumping the battery observed flickering, eyesight system turning on and off while driving. rear lift gate won’t open

Car would not start or turn over. battery was dead. i called subaru and a person came over to jump my vehicle. i left it running for 30 minutes to recharge the battery. this happened two times in the last few years but i never reported it to subaru, and had my neighbor hook his car up for a jump. also note the gps has locked up several times in the past and not worked until i shut the car off and restarted everything. i just kept getting the arrow going in the circle.

On june 20th my front windshield began spontaneously cracking while sitting in driveway. a day later while driving on the interstate, the rearview mirror fell off windshield. since the rearview mirror is essential for several electronic safety mechanisms to function properly, this means they were disabled and/or malfunctioning as well. after having the windshield replaced, the same thing happened about a month later (july 24, 2021) so now i have to replace it again. in both cases, the subaru service manager determined that there was no chipping or other external damage to the windshield. looking at customer forums & complaints, this appears to be a defective windshield problem that subaru is attempting to cover up. it has been going on since at least the 2015 model year. please help.

I received a 2019 subaru outback on 15 july 2021. the vehicle was sold by a dealer, and gone through the subaru vehicle certification process, which includes checking the electrical system. i kept the vehicle off the road while i got the vehicle registered and insured, running it for a few minutes every three days. i planned to take the first road trip on 26 july 2021, after the paperwork had been completed. the vehicle would not start, and no power was available for electrical components. checking the battery with a multimeter indicated voltage had dropped to 4v. i contacted the selling dealership, and they indicated they would pay to replace the discharged battery.

Have had 2 batteries fail in 2 1/2 years. new battery installed and my electrical system is failing. can't lock my car unless fob is in an rfid bag, has not started several times, and has refued to open several times for about a minute. will be taking car back to dealer to see if they can fix the problem.

My 2019 subaru outback unintentionally accelerated. i was sitting in my suv waiting for an electronic gate to open at my storage unit. i was about 10-15 feet in front of the gate. my foot was firmly on the brake and the car was in drive. i have been at this gate many times. this time, before the gate could fully open, the car raced forward at top speed into the gate. damaging my bumper and terrifying me! the gate did stop the car. i felt like a ghost had slammed a foot on the gas pedal!!! the breaks did nothing. the subaru floor mat was attached with 2 pegs and sticks like velcro to the carpet. thank god i was not at a crosswalk or in front of a building - i would have killed myself or someone else! i reported this to my local dealer and they referred me to subaru of america. the dealer had my car for 6 weeks and s.o.a. sent a team to inspect the car for 6 hours. customer service after 6 weeks said my car was fine. that no issues were found! they will not provide me with a list of tests completed or what was reported by the "black box" on board. all i have is a email from peter at customer service (that was my 3rd and final rep.) that that is all the information that he has or can get and the care is fine to drive! if that is so, why is there a class action lawsuit against them!

Under the following three conditions the front tires appear to become airborne and the tires skip making the vehicle seem to be out-of-control; when traveling at speeds >35 mph, wheels are turned >10 degrees, any long bump (such as a rough transition "bump" from asphalt to concrete). this has been worsening over the last year and is now unsafe for my children to be in the car. my local subaru dealership spent nearly 2 days inspecting all aspects of the car to include the alignment, bushings, and shocks. a senior technician was taken for a test-drive in the car and i was able to recreate the "skip". the technician was alarmed and surprised by the skip and thus held the car for a 2nd day to further investigate the reason for the "skip". they were unable to diagnose any defect. there has been no inspection by the police or insurance company. there have been no alarms or warning.

The contact owns a 2019 subaru outback. the contact stated that while attempting to start the vehicle, the battery was drained, and the vehicle would not start-up. the vehicle required a jump start each time the failure occurred. the vehicle was taken to an independent mechanic and diagnosed that there was no failure with the battery. the vehicle was not repaired. the dealer and manufacturer were not made aware of the failure. the failure mileage was approximately 40,000.

The contact owns a 2019 subaru outback. the contact stated that while driving at various speeds, the steering wheel would tighten and oversteer while switching lanes without warning. the contact stated that excessive force was needed to regain complete control of the vehicle after the failure. the contact had taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. neither the manufacturer nor the dealer was made aware of the failure. the vehicle had to be repaired. the failure mileage was approximately 9,000.

In oct 2020 (12055 mi) and june 2021 (17059 mi) the battery drained overnight while parked in the garage. i was able to jump it the first time. second time it had to be towed. dealer replaced the battery both times.

Less than a month after purchasing vehicle a chip on passenger side of windshield occurred, probably from a rock kicked up from road. i never bothered to get it fixed as it didn’t effect my ability to operate vehicle. on 07/25/2021 a rock struck the windshield. the next morning i discovered a large crack near the rear view mirror. on 07/28/2021, i had the windshield replaced. several days later another rock struck the windshield on the driver’s side, and caused a chip, which was directly in my field of vision. i brought it back and they repaired the damage.

My battery died overnight . i jumó started and took it to subaru who said i needed a new battery . my car has 28k miles and under 3 years since i bought it . they replace the battery and same thing happened 2 days later . i keep having to jumó start my car every other day and they don’t seem to know what the problem is .

The windshield started to crack and we have no recollection of any impact on it.

Certain year models of subaru vehicles suffer from ‘sudden and unexpected acceleration’. we know since it has happened to us and, research shows, many, many other people. waiting for the automatic garage door to open, the vehicle experienced the sudden and uncontrollable acceleration. this resulted in extensive damage to the vehicle, garage and contents in the garage. what will subaru do when this happens at a crosswalk?

Windshield cracked while driving. within a few minutes the crack line on the windshield had moved in all directions and some parts are in a 'shattered' pattern. in all of my years of driving (44 licensed years) i have never experienced a cracked windshield and discovered that this is a defect of the manufacturer. for subaru to claim they are one of the safest vehicles on the road, overlooking the importance of the windshield is ludicrous.

The battery has drained six times since april 15, 2021. available for inspection upon request. risk factors for safety: unable to get husband and mother to medical appointments; unable to leave residence for any reason; potential for stranding in unsafe areas. problem has been addressed with dealership who has not identified a specific problem, from june 11, 2021. no inspection by anyone other than service department at dealership who stated "inspected customer concern, found battery and charging system testing good, found no parasitic draw for power. found vehicle operating as designed (june 11, 2021). of course battery was charged after it was driven 60 miles to dealership! there have been no warnings of any kind. first of six failures occurred on april 15, 2021.

I bought the 2019 subaru outback less than 2 months ago. while driving either on the street or on the freeway at reasonable speeds, the car will suddenly without warning veer to the left or right causing me to believe i was about to lose control. at first i thought i hit a pothole or some other road hazard. there is nothing that i can see on the road to cause this.this is occurring once every other time i drive the car. i looked online and noticed many other complaints which are exactly the same as mine.this is very dangerous as this veering can cause a serious accident. i spoke with subaru and am now trying to have it looked at since it is still under warranty. there were no warning lights, etc. please look into this safety concern.

Not sure if it’s the battery itself or the alternator but the battery keeps draining and i have to keep calling to have the vehicle jump started. the vehicle is available for inspection and safety will be of concern if this continues to happen and i am out on the road somewhere remote. the dealer offered to test the battery but did not confirm the issue has occurred in other vehicles. there were no warning lights nor messages.

Front windshield has cracked 3 times from bottom, goes up and across to halfway point when driving on freeway after a stone is kicked up.

The battery in my 2019 subaru outback died without warning, just under 13,000 miles, on aug. 26, 2021. aaa replaced the battery, which had only 3.7 volts remaining, at a cost of $156 for a 6-year battery. exactly one week later, on sept. 2, 2021, my new battery died. another call to aaa, whose technician said the new battery was completely drained. he jumped the battery for me and checked the starter and alternator, which were fine. i drove directly to the subaru dealer yesterday afternoon and they still have my car. i don't know for certain what the problem is, but based on owner complaints (and a class-action suit) i found online it appears that the problem is in the can unit, which in 2015-2020 outbacks (and other subarus as well) fails to put the car's electrical system to sleep when the engine isn't running, thereby draining the battery. i am very afraid of being stranded without the ability to get help quickly.

The contact's husband owns a 2019 subaru outback. the contact stated that while driving at 30 mph, she heard an abnormal, popping noise emit from the vehicle and noticed that a crack had formed on the bottom passenger’s side of the windshield without incident. the contact stated that the crack spread horizontally over to the driver’s side of the windshield. the contact stated that the crack obstructed her vision while driving the vehicle. the contact initially called the dealer where she purchased the vehicle and was informed that the repair would not be covered under warranty. the contact was then referred to tom wood subaru (3300 e 96th st, indianapolis, in 46240) where she was given an estimate for the repair. the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 36,000.

The windshield of the car just spontaneously cracked starting down at the wiper blades and extending up and across the windshield about 24 inches

The car battery has been abnormally draining when i don't drive the car for 2-3 days leaving me stranded at home. subaru claims i'm not driving my car enough and need to drive it at least 40 mins a week. they refuse to admit any problems. i put 1000 miles on the car a month so can't understand how a 2019 car battery drains after just a few days. i believe the car has an electrical issue that's draining the battery. i'm most concerned if this happens when i can't get a jump start and become stranded.

My windshield, after two years of ownership, is covered with tiny chips and abrasions. these abrasions obsure my vision when driving in bright sun. they cannot be rubbed out with grease or alcohol (assuming it may be sap). it seems the windshield material may be defective as this issue has not occured with any of our other vehicles, even after years of driving. i contacted subaru of missoula to see what they could do and they told me to replace the windshield at my expense.

2019 outback with 6500 miles on it. battery just died. sounds like the battery drain issue mentioned in ongoing lawsuit.

Twice the vehicle’s battery went dead leaving my wife stranded. contacted local subaru dealer and they replaced the battery under warranty. the service manager told my wife that the reason the battery went dead was that she was not driving it enough. my wife drives the car every day so that is not the problem. when the battery was tested under load it showed the battery had failed and that was the reason it went dead. the battery was defective.

The 2019 subaru outback multimedia touch screen has stopped working multple times even when the software was updated. when the touch screen stops working there are two significant safety issues, hands free/blue tooth no longer works and the rear view camera stops working. 09/20 touch screen froze, stopped working 10/20 touch screen call end button redialed previous number, touch screen froze 12/20 new radio installed 04/21 touch screen had loud buzzing sound, black screen and then rebooted 08/21 touch screen loud buzzing, black screen, rebooted 09/21 touch screen rebooted subaru of american contacted 08/21 no resolution as of yet

The windshield abruptly cracked at the top middle without any impact while driving at highway speed

While driving heard a pop from windshield area. didn't observe anything. within a mile windshield started to crack from the bottom molding area, passenger side, spread approximately 16 inches in moments. nothing had hit the windshield. dealership was contacted and windshield was replaced, and eyesight had to be recalibrated. insurance contacted and stated that they had heard of problems with subaru vehicles windshields cracking.

The contact owns a 2019 subaru outback. the contact had received a recall notice for nhtsa campaign number: 21v578000 (fuel system, gasoline). the dealer was contacted, and an appointment was scheduled for the recall repair. the contact then received a call from the dealer that the appointment was canceled due to parts not being available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. parts distribution disconnect.

Frequently while stopped at traffic light, fast food pickup line, or intersection engine begins rapid unintended acceleration with rpm racing as high as 8k. the brake pedal is firmly pressed yet the car attempts to lunge forward. the only way to stop the acceleration and return the car to normal idle is to place the car in park while the engine is racing. placing the car in neutral does not stop the acceleration. i stop well behind vehicles ahead of me, but on one occasion nearly rear-ended a porche! dealer cannot reproduce problem since it is only intermittent. i keep a log of incidents with time, driving circumstances, and other data. no warning lights appear and no accidents have yet happened. i have reported problem several times to dealer with no resolution.

Two windshield cracking incidents in 6 months, from no apparent cause. interferes with “eyesight” system.

I have only had the car for two years, but a number of chips and abrasions have occurred with the windshield. i have had at least 4 of the chips repaired, which is highly unusual compared with my other vehicles. about a week after the final repair, while driving, a large crack (approximately 48 inches) appeared over the drivers side window. when i called the dealer, i was told that the windshields are "prone to cracking." the dealer said that subaru has not instructed them to do anything regarding these complaints. the replacements are very expensive and involve recalibrating all of the safety equipment in the windshield.

My car is a 2019 subaru outback. it has less than 20,000 miles on the odometer. this morning is wouldn’t start. i called for a jump and when the service person arrived, they told me the battery was dead. they gave it a jump and i let the car run for an hour. after parking the car a couple of blocks away, i tried to start it again. nothing. now i have to have it towed to the dealership.

The contact owns a 2019 subaru outback. the contact stated that while driving at a slow rate of speed and parking the vehicle suddenly experienced unintended acceleration causing the driver to lose control and crash into a brick wall. during the incident, the brake pedal was pressed but the vehicle did not stop. the driver sustained a left shoulder injury. a police report was taken at the scene. the vehicle was not yet towed. a police report was taken at the scene. the cause of the failure was not determined. the contact indicated that previously the vehicle had experienced unintended acceleration problems while driving at highway speeds with and without cruise control activated. in addition on several occasions, the collision avoidance system had erroneously activated while driving at highway speeds. the vehicle was taken to the local dealer who was unable to duplicate the failures and no service was performed. the manufacturer was notified of the failures. the failure mileage was 24,000.

The contact owns a 2019 subaru outback. the contact stated that while driving at various speeds, the horn inadvertently actuated without warning. the contact also stated while starting the vehicle, the horn would sound intermittent. the vehicle was taken to the dealer who diagnosed the failure as a remote start module failure. the remote start module was replaced however, the failure recurred. the manufacturer was made aware of the failure and a case was opened. the contact stated that the manufacturer and dealer stated that the remote start system needed to be removed from the vehicle. the failure mileage was unknown.

The contact owns a 2019 subaru outback. the contact stated when approaching the vehicle, he noticed a horizontal crack on the driver’s side windshield. the contact called the local dealer and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 20,000.

Windshield cracked right down the middle for no reason. no accident, inclement weather, no trees or anything near the driveway

The windshield has cracked for the fourth time. we were driving and suddenly a 12 inch plus crack developed from the moulding on the driver's side. i have never had to replace a windshield on any car i have owned. this car has had 4 replaced in less than 4 years. 2 times i was able to see a tiny chip and two times i could not tell why the glass had failed at all. regardless, this is an unacceptable default in the materials. i have spent over $4,000 on these windshields. i am stunned there is not a recall on these.

The contact owns a 2019 subaru outback. the contact stated the vehicle was parked in his garage overnight and the next morning he discovered a crack at the base of the windshield. the contact looked around but could not determine the cause of the failure. the vehicle was taken to the dealer who took pictures of the crack and submitted a claim to the manufacturer; however, the manufacturer rejected the claim. the contact stated that the crack had extended to 75% of the windshield. the vehicle was not repaired. the approximate failure mileage was 24,000.

The contact owns a 2019 subaru outback. the contact stated that since purchasing the vehicle, her windshield had cracked on four separate occasions due to minor road debris. the first crack was a diagonal crack that formed on the lower corner of the driver-side windshield. the second crack was like a spider’s web that formed on the upper passenger’s side of the windshield. the third crack was a diagonal crack that formed in the middle of the passenger’s side windshield. the fourth crack was a z-shaped crack that formed in the middle of the windshield right below the eyesight camera. the contact stated that each crack obstructed her vision while driving. the contact had the first two windshields replaced at subaru of richmond (9177 w broad st, richmond, va 23294) and hyman bros. subaru (11960 midlothian turnpike, midlothian, va 231130) respectively. the contact had an independent mechanic replace the third windshield after the failure. the fourth crack was not yet repaired. the manufacturer had been notified of the failure and offered $250.00 towards the replacement of the windshield. the vehicle was not yet repaired. the failure mileage was approximately 5,000.

2019 outback premium bought bought may 2019. when i bought the car and for at least 6 months or more the headlight produced nice white light and i could see the road clearly. during this period the car was driven before sunrise and no issues with light emission. driving the car today on the same roads at same time in morning road visibility is extremely poor. after the first 6 months i only drove while sunlight was present. last month i drove the car once at night and thought "strange, the lights look dark and the street is not very bright." then two weeks later i took a trip and stayed at a place that had few street lights. the first night i drove at night i could barely see 20 feet in front of me. even when i turned on the high beams i still could not see. i notice when i pull behind a car or my lights shine on a stop sign the light looks orange/brownish. i brought it to the dealer today and the said the battery was good and the light output was "legal". they said they put in a new bulb to compare and said the light output was essentially the same. so according to them there is nothing wrong and nothing to do. the covers on my lights appear to be clear and clean.

Windshield cracks at the smallest pebble. i have needed 3 windshields in this calendar year. i have driven for 52 years and have never had any issue with windshield damage until this year with my subaru outback.

My windshield started to crack from the bottom of passenger side where wipers come up for no reason at all. now it has spread scross whole windshield.

I have had 3 windshields crack for no apparent reason in the 2.5 years that i have had the vehicle. all had to be replaced. average costs to replace was $950. all started with the smallest cracks only to spider across the windshield within minutes.

We bought the car from the ford dealership. after nearly owning it. the windshield crack in a place where no rock or vandalism could have happened. it started underneath the windshield wiper and has scaled across the whole windshield within a week. i contacted my bumper to bumper warranty and they don’t cover replacements. i looked up and their is a current lawsuit on suburu for this exact reason.

I purchased my vehicle in the summer of 2019 and within that same month my windshield got hit by rock and needed to replace it. again, yesterday, the same thing happened.

The contact owns a 2019 subaru outback. the contact stated that while driving at 40-50 mph, the steering wheel felt loose, causing the vehicle to drift from the lane. there were no warning lights illuminated. the contact was able to continue to drive the vehicle. the vehicle was taken to the dealer who diagnosed that no issues were found. the contact stated that the failure had been reoccurring while driving. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 23,000.

Chipped and cracked windshield. my first subaru outback was a 2018. the windshield was chipped 2 times than the third time i had it replaced at my expense. traded that car in and the 2019 windshield cracked.

Abnormal draining of battery when i dont drive for a couple of days leaving me stranded due to my medical immobility. this has been ongoing for the past six months. . several instances of where i have had to jump start it only to find the battery dead in a few days have alerted dealer on issue and will need to be checked when i take it in for the fuel pump recall for which i was put on a waiting list as they did not have the parts in???? a very annoying problem with the battery even had to have it jump started thi evening. unrelable

The battery of my subaru outback appears damaged. my car's battery has died or shorted two times over the past two days. it had to be jump started for it to work, only for it to stall again. this puts i and my passengers at risk because the vehicle could've stalled while in motion. this problem has been confirmed by an independent service provider, the towing company. there were no warning signs or symptoms prior to this problem.

Battery drain....3 different times, car will not start, kills the battery 89 year old lady left to call for help with starting the car.

Driving north on i-95 at speed limit. no vehicles in front of me for at least 1/4 mile. heard a pop and immediately a crack appeared from the bottom outside edge of the windshield approximately 18" from the left hand edge of the window. the crack ran vertically for 5 inches then made a right turn (looking out of the window) and continued on for 3 more inches. this running of the crack occurred in less than 5 seconds. we were traveling that day for about 700 miles and each time we stopped we marked the crack length with a sharpie. during the traveling the crack continued to grow to a length of over 18 inches and made a fork in the crack for one turning up, and one continuing to the right. crack continued to grow as car sat and heated through the following 2 days. by the end the windshield was almost completely cracked from top to bottom, and the crack to the right was 3/4 of the way across the windshield. the point where the crack started had no indication of a strike by an object, and did start from the outside edge of the windshield. windshield was replaced with a non oem windshield by safelight auto glass.

Front windshield spontaneously cracked while parked in a parking lot. no trees or overhead objects fell on windshield. crack developed from bottom middle of windshield & cracked out in 2 directions.

The contact owns a 2019 subaru outback. the contact stated that while the vehicle was parked in the garage unattended, the front windshield cracked without impact. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted or notified of the failure. the approximate failure mileage was 27,000.

I have had battery failures in the last 34 months 3 times. i have reported this problem before. the dealer replaces my battery and gives advice about not driving enough. not keeping my fob the proper distance from the car. this is casing me to be concerned about safety issues. i know there is a class action 2020 for this problem but subaru needs to solve this issue. it is a computer on wheels and i realize that uses a great deal of electrical power but you should not be stranded because subaru refuses to solve their issues. my next step is to contact subaru but i doubt they will take any action. so i guess next step is to change cars. its a shame as they charge a great deal of money for this car. i owned the first outback when it came out and had no problems. i am extremely disappointed in their cars now.

Windshield cracked overnight in garage without any driving or other incident crack is over 12 inches long

The battery will drain in under a week if the car is not driven. subaru dealer gave me 3 batteries in 6 months. the battery tests fine, but discharges if the car sits for a week. subaru usa gave $350 to go buy a top of the line battery and the issue persists with an optima yellow top.

Cracked windshield

In feb, 2021, i went to start my car in the garage. it was totally dead. it had just been in for 6 month svc 2 weeks earlier. i called dealership, they sent a tech to my home to get the car started. he said it was totally drained, left and came back later with a jumper system and got it started and drove it to the dealership. they installed a new battery and the tech said they were having trouble with original equipment batteries but this one should not have the problem. now, jan, 2022, the car is dead again. i am 79 and the sole caregiver to my wife who has dementia and cannot talk. at this moment, i have left a message for dealer service manager but have not received call back after 5 hours. it is just like the information posted on line about this subaru issue.

The contact owns a 2019 subaru outback. the contact noticed that the windshield was cracked from the middle going upward. the vehicle was taken to an independent mechanic where it was diagnosed that the windshield needed to be replaced. the dealer was not contacted. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 46,000.

Parasitic battery drain left battery dead and unable to start vehicle. this was caused by a defective dcm (data communication module). this problem first surfaced within weeks of new car purchase and took about 6-months and several visits to dealer to remedy. i also replaced the oem battery with a new upgraded battery at my own expense. recently the problem reoccurred as the dcm module again failed and created a parasitic drain. this has probably damaged the new battery which is only a year old as it was completely discharged. the dealer again fixed the problem but as before was initially skeptical that it was caused by user error or letting vehicle sit too long between use; both of the most problematic failures occurred when the vehicle was left parked for 2-weeks at parksleepfly hotels while on trips and returned to find dead battery.

I have a large crack that started below my field of vision on the passenger side.

The battery failed for no apparent reason. after getting it jumped, it would fail to keep a full charge. starting the car, it was always a gamble as to whether it would start-up or not. this lasted a month or so until the car battery was completely dead. i then had a tow truck come from my insurance to replace the battery.

The contact owns a 2019 subaru outback. the contact stated while the vehicle was stationary at a traffic light, a crack developed at the center of the front windshield. the contact took the vehicle to the local dealer, where it was diagnosed with needing the front windshield to be replaced. the vehicle was repaired but on 12/24/2021, he had experienced the failure for a second time. the vehicle was not repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 25,000.

I am trying to submit a complaint to the electronically with no success. is there an email address that i can send my complaint directly to? the complaint in its entirety takes up one 8.5 by 11 inch-sized paper, i need enough space for 3494 characters. not enough space given to explain my situation. in order for the context of the complaint to be understood, it must be read from top to bottom. as i have no idea where this is going, nor to whom, i am hoping to hear back from someone. any help would be appreciated. thank you. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Windshield on 2019 outback cracked without being chipped. this is the same as many, many other owners are complaining about. lower passanger side of windshield cracked while setting at wifes work. subaru knows about this defect and will not fix .

2019 subaru outback purchased 7/10/19 during that fall and following winter had the battery die multiple times. we keep it in a garage where it does not freeze in the winter. had to jump it to start each time. finally took it to the dealership 4/29/20 with 4,669 miles on it to complain to dealership. they said that there was nothing wrong with the battery. they told us that it needed to be driven every couple of days to keep the battery charged to prevent the parasitic electrical draw from draining the battery. this was during the heart of the 'stay at home/covid' so we did not use it everyday. it continues to have the battery drain problem. just this weekend 1/15/22 we had to jump the battery in our driveway to leave and drove 30 minutes to the store and expected the battery to keep the charge but after leaving the store found the battery dead again. luckily we found a nice guy who offered to give us a jump. this is a continual problem.

2019 subaru outback. two failed batteries in the space of one year. the first was on 2/11/21 with 21,520 miles on the car. we were on vacation in florida and the local dealer (bert smith subaru) in st. petersburg confirmed that the battery failed and installed a new one. on 11/28/21, newer battery died. local dealer (dean team subaru) performed a battery test, confirmed that the battery was bad and replaced it (with the same type of battery, 36000 miles). being repeatedly stranded with a battery that is not working is a safety issue. we have a concern that there must be a larger electrical issue or that something is draining these batteries. we also have a concern that the battery is large and powerful enough for the vehicle. i have read of many subaru outback owners with similar issues.

Battery keeps draining. we jumped it two days ago and already it's dead again. we've checked all lights and other systems for user error--it's not us, it's the car! i'm scared to go anywhere remote for fear of getting stranded, especially now that it's winter in new england!

We left our outback at the airport and went on a 4 day vacation. when we came back on december 5,2021 the car would not start and the battery was in a deep failure. the battery had approximately 32,000 miles on it and was the original battery. took home, put on charger and on december 7, 2021 the vehicle still would not start and had to be jumped. the subaru dealer replaced the battery under warranty with a larger cranking battery. fail code l0xxf4q-3j8kgd1. a month later and less than 1,000 mile later, the battery failed again. it was jumpted and taken to the dealer. they said they found no problem and replaced it with a "courtesy" battery as a one time only fix. i had to buy a portable jumper because i'm afraid the car will fail again. there are many instances on the subaru website of other owners having this problem due to electrical failure. i did notice that my "welcome chime" only turns on some of the time, which leads me to believe that the vehicle is not shutting down properly every time.

I am leasing a 2019 subaru out back which has a battery drain issue. the most recent incident occurred on jan. 21st 2022 when the battery failed after having been at the dealers for the 2 days prior to fix this problem. this was the fourth time the battery has gone dead in the past year. i have read articles that say the electrical system is draining the battery which is inadequate to handle the demands. i don't know that subaru has a solution to this problem. being left in a parking lot or remote location is a dangerous situation during these winter months.

Sudden acceleration defect has occurred several times with last incident friday 21jan2022. each time i have had the brake pedal engaged, yet vehicle fails to stop, and accelerates on it’s own, causing me to go through stop signs with potentially dangerous outcomes for pedestrians, other vehicles, barriers. dealer appointment rescheduled for monday 24jan2022. no inspections to date. no warnings- the first time i thought i may have caused it by accidentally touching the accelerator, but now i know that is not the case. first occurrence was in dec 2021, exact date not known, happened in a parking lot.

The contact owns a 2019 subaru outback. the contact stated that his vehicle was parked outside of his residence, and there were no issues with the vehicle. the following day while driving the vehicle he noticed that the windshield was cracked. the contact stated that no object had struck the windshield to cause the crack. the contact stated that the vehicle was still drivable however, he was concerned that the windshield might eventually shatter while driving. the local dealer was contacted and made aware of the failure and informed the contact that the vehicle could be repaired out of pocket. the manufacturer was not made aware of the failure. the approximate failure mileage was 14,000.

Unknown, but seems like steering is affected. when turning the vehicle over and bump there is a clanking that you can hear and feel coming from under the bottom of the vehicle. it was present about 3 months after purchase of the car new, and has progressively gotten worse. the steering wheel feels loose for the moment it clanks. it has been reproduced by two dealers. the first was unable to provide a solution, stating it is a “manufacturing defect” of that model. the second replaced a spring in the steering box, but this did not fix the problem. it has been inspected by subaru dealers. there are no warning lights on.

The contact owns a 2019 subaru outback. the contact stated that on multiple occasions, the battery was inadvertently drained, and the vehicle would not start. after recharging the battery, the vehicle was taken to an independent mechanic who indicated that the battery was not faulty. the battery was recharged but the rear hatch door would not open while pressing the open button on both the key fobs, the driver’s side seat panel button, or while attempting to use the hatch button at the rear of the vehicle. the contact stated that the only way to open the rear hatch door was by using the emergency release inside the hatch space. the cause of the failure was not determined. the local dealer and manufacturer were not notified of the failure. the approximate failure mileage was 30,000

The battery keeps draining, leaving us without a vehicle. after numerous jump starts, the dealership replaced the first battery. within a few months, the new battery has the same issues. so back to the dealership, now with the knowledge that many subaru owners are experiencing the same issue with their outbacks.

Front windshield developed an 8" crack in one day that continues to grow. crack is near one front-facing camera, leading to concern that safety features related to the camera may not be effective. dealer acknowledges a number of complaints about windshield cracking, but will not cover in this case due to it failing a "pen-head" check. in 40+ years of car ownership, i've never seen a crack just take off like this, even from a rock chip, leading me to believe there is a design or manufacturing issue

Windshield durability is questioned. we have had a large crack form near the rearview mirror stem within 3 months of our purchase we have had more than a half dozen other crips and cracks occur during the past 18 months. my impression is the glass used in this vehicle, is not as durable as other windshields from other vehicle manufacturers. i understand other subaru owners are reporting similar issues. the cost to replace the windshield is plus or minus $1,000. please look into this matter.

The battery dies often. liftgate opens spontaneously. dealer replaced battery, issue persists. vehicle is available for inspection; it isn't going anywhere right now! battery failed 3 times in 2 weeks, and is dead right now. the vehicle is useless. no warnings. this has been a problem for the last year.

Bought car november 2019. new battery april 2020. losing charge february 2021 got another battery. reliable subaru, springfield, mo recommended trickle charge every night. car losing charge june 2021. reliable subaru put in new battery. again recommended trickle charge every night. august 2021 car dead and would not start. reliable subaru towed in and put in another new battery. december 2021 car was not started in four days and was dead, had to be jumped. 1/17/22 within four hours of drop off, auto nation west, golden, co determines the dcm unit which is connected to the starlink system was,in fact, a parasitic drain. it is drawing more than it should. fixed 1/20/2022 2/1/22 parked car n garage at 8:33 pm. returned to vehicle at approximately 7:30 pm on 2/4/22. the key fob produced no response from the car. the car was dead— no lights, nothing. called roadside assistance. the car was jumped the following morning.

Once in a while when i back up out of my driveway the brakes slam on but there is nothing behind me. my windshield cracked and i have to get a new one.

The windshield has cracked from the outer edge while sitting in the driveway. there was no initiating damage from where the crack started. i see online that there are concers with the integrity of the windshield and am concerned.

I purchased this car in 2019 and i have brought into into the dealership because it keeps dying and i have to jump it. it will die several times a day and this has been a consistent problem since i purchased the car. i have made the dealership aware and they have inspected the car 4 times and i am always told that there is no issue that they can find with the car.

Came out of home depot on sunday february 13, 2022 to find large crack in our 2019 subaru outback windshield on drivers side for no reason. this spontaneous cracking happened on this same vehicle on feb.20, 2021 on the previous windshield but on the passengers side and i reported it to nhtsa id # 11397305. had it replaced last year and now same issue with spontaneous cracking. clearly these subaru oem windshields are defective and they are very expensive not to mention extra cost of eyesight recalibration on them. i am attaching photos but hard to get whole crack accurately as it originates from the very edge of the windshield and radiates across.

I purchased this car in july 2019. three times the windshield has cracked without any explanation or cause. three weeks ago, i replaced the second cracked windshield at my own expense. three weeks later -- just yesterday, feb. 17, 2022 -- the brand new windshield simply cracked. all three times the crack has appeared in roughly the same place. there was no road debris or anything else that came into contact with the windshield.

We purchased our 2019 subaru in 2018, before the new year from the showroom floor. we will now have had to replace the windshield twice. once in october 30, 2019 in which the dealership said that it was too no fault of subaru, and now today february 22, 2022, the windshield is cracked again from the passenger side towards the middle. this has been a costly expense for us as we are retired. the little round spot you see is from the light of the flash.

I was driving on paved road, clear conditions, no other traffic, sunny, temperature around 10 f. without warning, my front windshield cracked. there was no impact of any kind. the crack starts about 6 inches to the right of the driver's side a-post, about 6 inches above the dashboard. it extends horizontally about 2 feet and then curves down to the dashboard. there is no immediate hazard, but clearly any compromise to the front windshield represents a potential hazard. i am currently working with the dealership to resolve the issue.

I own a subaru outback 2019, and am based out of chicago. the car was parked outside during a snowfall. after snowfall i went out to clear the snow off my car, and turned on the defoggers of the car to help clear out the snow on the windshield. after brushing off the snow i noticed a huge crack on the lower part of the windshield across the windshield wiper deicer. there was no other probable cause for the crack. i believe it is the change in temperature when from using the defogger which has caused the windshield to crack. subaru dealership denies that it is possible, and claims that i was somehow responsible for the crack.

Windshield cracked spontaneously without impact. upon further investigation, this is a common issue observed with subaru on multiple models from previous and current years. there has been a couple of class action lawsuits against subaru in other states for the same issue, and both cases were ruled in favor of the plaintiff and the court deemed these windshield defective. my concern and question is, why is subaru still using parts/models that aren’t safe and getting away with this?

The contact owns a 2019 subaru outback. the contact stated that she noticed that there were cracks on the windshield after a rock had struck the windshield. the windshield had previously been replaced twice by an auto glass company for the same issue. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 80,000.

While driving on a smooth city street the windshield cracked out of nowhere. no bumps or pot holes were hit or run over when it happened and nothing landed on the windshield.

Chain slippage according to subaru repair service. they can't really give an reasonings as to why the slippage has occured. says transmission is slipping as a result. car isn't safe to drive and wheels do not turn properly. haven't drove car in months because of this issue.

Purchased new 2019 outback in 4/09/19 then on 12/31/2020 the battery died and a new battery had to be installed/ mileage:14135 then on 2/22/22 the battery died and a new battery had to be installed/ mileage: 22710 dealer verified and installed new battery each time. no warning beforehand.

Car windshield cracked with no reasons on a high way. the dealer has inspected the vehicle and confirmed the issue. safety of the passengers at the front is at risk. car is within three years.

The battery has continued to discharge and today it was dead. accepted a jump to start however i'm not sure it will hold a charge. i understand that battery drain is a common problem. i am also on my third windshield and this seems strange, unon investigating a see where other owners have reported windshield problems.

The windshield cracked without any reason

My 2019 subaru outback has electrical battery and key fob issues. generally i drive this vehicle daily and the car battery is alright. we go to visit our children and i park in a airport parking lot for about a week and when we return the battery is either dead or indicates needs charge. the key fob does not operate and have to resort to actual key. vehicle indicates key fob battery needs replacement. went to dealer and key fob batteries replaced under warranty. just a few months later key fob not working and got message to replace batteries. have subaru starlink and would not open vehicle doors. i am 77 years old and find this to be difficult to manage. have replaced key fob batteries multiple times. vehicle battery not holding charge if vehicle not driven for a week or more to say the least is frustrating. these problems having been occurring from the time we purchased this vehicle.

Battery keeps dying, replaced once already battery keeps draining, simmons rockwell subaru of elmira ny stated that the battery on the subaru won't last a week if the car isn't driven.

My windshield cracked as i was driving,a pop type noise. the cracks are at the bottom area in the middle of the windshield in a t slight y shape.

The battery has gone dead 4 (four) times. the dealer checked it twice and said nothing was wrong with it. we have had to replace the battery ($178.07) but it also went dead. three times, the car was in our garage, had been driven within a couple of days and the keys were not left in the car. once it died when i had driven to the next town and had popped into a store for not more than 10 minutes and my husband had to leave work to come jump the car. we have found out that this is a persistent problem with some subaru models and we feel the dealer did not disclose this. we now have to keep the car on a trickle charger ($74.18) and have to remember to disconnect when we leave and reconnect when we get back. also, the passenger window cannot be lowered from the driver's side and the dealer didn't even look at it.

The battery died for no apparent reason. i have since discovered that there are/has been class action lawsuits against subaru for this very reason. this has the potential for putting family members at risk by stranding them. there were no signs or warnings before this occurred, and the dealer told us there was nothing wrong.

The component is the remote and the button inside the car that controls the hatch. *when the car is in park but still running, the release button won't open the gate. *when the car is turned off and no door is opened, the gate will not release.* sometimes the remote won't release the gate. *the safety issue is it reduces an emergency exit. *i have an appointment set for wed. april 27, 2022 for analysis and repair. this has been a problem since i first purchased the car.* i mentioned it when i had it in for a separate repair, but was told there wasn't a problem. *there was no sign or signal of any issue for the car.

The contact owns a 2019 subaru outback. the contact stated that while at a complete stop with her foot on the brake pedal, the vehicle independently accelerated. there were no warning lights illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 21,000.

The contact owns a 2019 subaru outback. the contact stated that his wife had parked the vehicle, and when she returned observed that the windshield had cracked in the middle of the windshield starting under the rearview mirror. the contact's wife drove the vehicle to a dealer where it was diagnosed that an impact had cracked the windshield. the contact said his wife observed that the crack had spread when she arrived at the dealer. the vehicle had not been repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 55,000.

The car was purchased as a certified used vehicle in january of 2022 and has been driven under 10,000 miles at this point. last weekend, after returning to the car where it was parked, a crack extending from passenger side of the windshield near the edge all the way to the middle of the windshield had appeared. nothing hit the car. it had not been there earlier that day. the car had not been exposed to any excessive heat or cold. the repair is over 1000$ and i was sure there had to be other people with this experience- i was not surprised to find a class-action lawsuit for this very problem already filed against subaru. i am 100% sure this is subaru's fault and i believe they are obligated to reimburse us the cost of the repair.

A crack in the windshield developed spontaneously. it surrounds the subaru eysight system. i suspect it could be a flaw relating to this eyesight camera. there are apparently 2 lawsuits about defective windshields in the 2019 subaru outback that are pending.

Window cracked for no apparent reason. no chip or star. crack is originated from bommot black area and went up to middle. then across both left and right side

The contact owns a 2019 subaru outback. the contact stated that the vehicle failed to start-up intermittently. the contact stated that the failure had recurred three times however, she was able to restart the vehicle by jumpstarting the vehicle. there were no warning lights illuminated. the vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 23,000.

Rear tailgate fails to open consistently making it impossible to enter or exit the vehicle from the rear, through the rear tail gate door (the 5th door). nine times we have brought vehicle back to authorized subaru dealerships over the last two years of ownership in hanover ma-planet subaru; san francisco -serramonte subaru and lastly in san diego- kearny mesa. the rear tail gate does not open consistently while pressing the open button on either of the key fobs or from trying the driver's side interior release button or while attempting to use the hatch release button at the exterior rear of the vehicle. many times we have tried all three standard methods to open the rear tail gate but with no success making this rear tail gate feature on this mid size suv useless. this problem has been verified at planet subaru, hanover, ma and at serramonte subaru s.f. could not duplicate it at our last appointment in kearny mesa san diego in 2022 but it still continues to be a real problem. on multiple occasions, the car battery had been inadvertently drained because the rear tail gate did not close completely and the dash warning light confirmed this to be the case. subaru adjusted the closing mechanism/replaced it and this seems to have solved the closure issue but not the opening function of the tailgate. the problem surfaced soon after our initial purchase of vehicle in july of 2020. car is available for inspection.

The contact owns a 2019 subaru outback. the contact stated that the windshield cracked while being parked in a shaded area. the vehicle was taken to an independent mechanic and the windshield was repaired; however, the failure reoccurred and spread. the manufacturer was not notified of the failure. the approximate failure mileage was 29,000.

Windshields have severely cracked three different times with no apparent reasons - twice while driving and once while sitting in the garage overnight. first two times were replaced with oem windshield, just happened for third time so i am researching options. cracks are major and in drivers sight-lines. not sure if they could be affecting the automated safety features cameras. each replacement requires safety systems recalibration and opportunity for error.

The contact owns a 2019 subaru outback. the contact stated that while pulling into her residential garage at 3 mph, the vehicle suddenly accelerated while the contact had her foot depressing the brake pedal. the vehicle hit the back wall of the garage, the hood crumpled back to the radiator, which was punctured, and the front bumper was creased and dented. additionally, the passenger-side front door was unable to be opened. the contact stated no warning light was illuminated. the contact had not taken the vehicle to a local dealer or independent mechanic. the vehicle had not been diagnosed or repaired. the failure mileage was approximately 22,000.

Battery drained by approx 50 % in a 12 hour period preventing car from starting. no lights, radio or other electrical feature could be activated. this is the 3rd occurrence of this feature since i purchased the vehicle on 9-28-2020. supposedly subaru dealer, patrick motors, worcester, ma replaced the battery in 2020 at that time.

Not driven in a few day (2-3), the battery is dead and need to be jump started again an again!!! very festrightion!!! purchased the car (lease sales) 3-1-21 apx. should have been fix under warranty then before sales, problems very sense. had to personally buy a jump-starter and charger for my safety. expensive!!! as a safety

While car was parked overnight the windshield cracked. the windshield was not cracked and there were no signs of any damage when i left the car 12 hours prior. the next morning it was cracked with no sign of any debris or solid matter that may have caused it. i am happy it did not happen while driving. i have an appointment to get it fixed may 10, 2022 at 10 am. i was told by an independent service provider that the wind shield was cracked but had no signs of being struck by anything. he told me he had multiple customers who had similar stories about their windshields. he suggested i check for a recall. there is not a recall yet, but there has been a lawsuit that ruled against subaru. (see link) https://www.torquenews.com/1084/new-ruling-subaru-cracked-windshield-lawsuit-now-adds-25m-cars

Battery got drained many times, especially after leaving car not running for a couple weeks. one time car did not start. had to replace battery for a better one. better battery (optima) works better but still drains.

Windshield loud pop then cracked feom bottom up.

My 11 month old was able to reach underneath the headrest and scratch at the styrofoam. chunks of styrofoam came out and she ate the styrofoam during a 4-hour car ride. the next day i found styrofoam in her stool.

My windshield cracked in february 2022 while parked and was replaced with a new subaru windshield under warranty in february 2022. after having the windshield replaced, it cracked again in may 2022, with the crack propagating from the same spot at the base of the wiper blade on the driver's side windshield. the windshield glass failed. it was available for inspection at safelite and subaru upon request. disagreement between myself and subaru and safelite as to cause. the main crack is a stress crack, which started from the base of the windshield and propagated towards the center of the windshield. there is a small radial fracture, which seems to be around a jog in the main fracture, possibly where there was a local stress field change in the glass around the intermittent tip of the propagating fracture. subaru and safelite claim it is an impact fracture because of the small radial/conchoidal fracture. however, a) i did not witness an impact while driving when the crack initiated, b) the same type of conchoidal/radial fracture can occur due to localized stress field changes in the damage zone ahead of a propagating fracture tip, 3) and the main fracture can then continue to propagate through the damage zone, as it seemed to do in my windshield. the fracture deviates slightly at the radial point, suggesting the radial nature is due to a local stress field change rather than an impact. furthermore, the intersection of the crack with the molding at the base of the windshield is in almost an identical location to the february 2022 crack, which occurred while my car was parked and had no impact. even if there was a minor impact, the crack propagating at the same location at the base of the windshield is statistically unlikely unless there is an issue with the glass. safety of myself and others was put at risk by reducing visibility. no warnings or other signs of failure occurred prior to the windshield failure.

There have been numerous problems associated with battery drain and improper function of the vehicle's automatic lift gate. starting with the first dead battery situation on 12/25/21, there have been a total of 6 dead battery situations with this relatively new, certified pre-owned vehicle. two new batteries have been provided through a aaa membership, but neither new battery has addressed the situation. the vehicle was taken to its place of purchase (kendall subaru of eugene) on 02/02/22 to have a battery charge test conducted which was described by the dealership as the first and only course of action for the problem. the car passed subaru's battery charge test and continued to have battery problems. other than dealing with numerous dead batteries, improper function of the lift gate has also caused frustrating and unsettling conditions. for example, sometimes the automatic lift gate function on the vehicle's trunk won't work and the trunk will stay open. after force-closing the trunk, sometimes a loud beeping noise persists during driving of the vehicle for seemingly arbitrary and lengthy periods of time. following is a list of dates when battery problems with this vehicle have occurred: 12/25/21; 12/27/21; 1/25/22; 3/21/22; 4/4/22; 5/22/22

After 4 days of not driving ..the battery is drained. this has happened several times. battery tested by mechanic and has no problem. must carry jumper cables or a battery charger

The contact owns a 2019 subaru outback. the contact stated that while driving at various speeds, the steering wheel would erroneously turn to either the right or left causing the vehicle to pull in either direction. the contact indicated that the failure was intermittent. the cause of the failure was not yet determined. the local dealer was notified and a service appointment was scheduled. the manufacturer was not notified of the failure. the failure mileage was 20,000.

Minor rock caused major windshield damage where the crack line continues to creep across the window.

The windshield of my subaru outback just cracked spontaneously and it needed to be replaced. subaru of america is not paying for the replacement even if it is not my fault that it cracked. they said it is out of warranty but there is an ongoing class action suit against them about this

The contact owns a 2019 subaru outback. the contact stated while the vehicle was stationary, he was unable to start the vehicle. the contact stated no warning light was illuminated. the contact stated he jumped started the vehicle and started up as needed. the contact stated he continued to experience the failure. the vehicle was not drivable. the contact towed the vehicle to the local dealer, where it was diagnosed with needing the battery replaced. the vehicle was repaired but continued to experience the failure and the battery was replaced for a second time. the contact stated he continues to experience the failure. the manufacturer had not been informed of the failure. the failure mileage was 13,563.

Battery drained. will not hold a charge. from what i’ve been reading it seems there is a problem in the electrical system that is draining the batteries of these cars.

Three cracked windshields, according to the service personnel the windshield on this vehicle is thin, subaru was aware of it, but has done nothing about it. subaru cover the cost of the first windshield and the part that was not covered by insurance on the second one. now it’s out of warranty and i’m sure the windshield will be out of pocket and it’s well over $1000. the first crack was for no apparent reason, but the second and third one did appear that there was some type of chip in the windshield. i question if the glass is thin how safe can it be?

I will be on my fourth windshield in less than a year. cracked for no reason four times!

First of all, i took my car in for an oil change 2 months ago, and they found nothing wrong with my car. however, yesterday, i attended a meeting away from my home. i was in the meeting in the morning for 2 hours. when i returned to my car, without any previous warning whatsoever, it would not start. my car is only 3 years old. i tried to open the hatch to get my jumper cables, but it requires electricity, i also wanted to roll down my windows because it was so hot, but they also only work with electricity. so i could do nothing but call for help. i was lucky that i wasn’t stranded on some remote place where there was no phone signal. i would not feel comfortable going somewhere on my own in my car, until i know exactly what is causing this problem because i don’t think it is safe — and i could be stranded. i had to have my car jump started again this morning. so tomorrow morning, i am taking the car in to have the battery checked. on december 10, 2019 i took my car in to a subaru dealership because i had, had another problem with my subaru outback, where i opened my back hatch on two separate occasions, but i could not get it to close (in the rain). i believe i called starlink for help. however, somehow, by random actions just turning the car off and on, and pushing the “close” button on the back door, it finally worked, but i still don’t understand how or why. i ended up stranded at a grocery store and an airport when this happened. when i took it in to get checked at a subaru dealership, i was told they could find nothing wrong with it.

My windshield is constantly getting cracks and chips. when i tried to get the most recent crack repaired, the windshield cracked, forcing me to get a replacement. when the windshield got replaced, another crack appeared 24 hours later, rising from the bottom (near the car frame), towards the top of the car. this crack nearly doubled in size within 48 hours. i will be spending about $1500 total on two new windshields within a month. this is not what i would expect of subaru. i've owned many cars in the past, and have never had to replace windshields at this rate.

Travelling on the freeway and tapped brakes to disengage the adaptive cruise control due to slowing traffic ahead. the anti-lock brakes came on and the car came to a complete stop even though i had only tapped the brake and taken my foot off the brake. after coming to a stop the car was still running, but the transmission was completely out and the car wouldn't move. was disabled on freeway until the highway patrol came and pushed me off the road.

I had a driver-side mirror damaged in a small crash. the wiring harness for the mirror was pulled from its location. the mirror was replaced, and the wiring harness was not to my knowledge. since that repair, the vehicled dynamic cruise control, called eyesight has failed more than 50 times. i have had the vehicle at the dealer 2 times. they concluded yesterday the unit checked out. i drove it for 5 minutes, and it failed again. i believe it could be related to them not replacing the wiring harness. they believe it may be related to a new windshield, which i find it hard to believe. they recalibrated the eyesight with the non-oem windshield. subaru technicians believe it is related to the non-oem windshield, and i am having a brand new windshield replaced with the oem windshield. which i also believe is inferior because of cracks in my orginal windshield.

The contact owns a 2019 subaru outback. the contact stated that while the vehicle was parked in the garage, she noticed there was a crack on the front windshield. there was no impact to the windshield that could have caused the crack. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was 43,593.

Battery died following limited use.

The contact owns a 2019 subaru outback. the contact stated that the battery was drained. the battery warning light was illuminated. the vehicle was jumpstarted and taken to an independent mechanic who referred the contact to an authorized dealer. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure however, no additional assistance was provided. the approximate failure mileage was 3,000.

The car battery was completely dead (no warning light or anything) after ~3 years and 45k miles. when we replaced it, the new battery died within 2 days and less than 150 miles. the mechanic who replaced our battery said that the new one was also completely dead.

I went outside to get my sunday newspaper and noticed a large somewhat s-shaped crack on my windshield. it has been parked in the driveway friday night and all day saturday july 1-3. i have also had 2 small (nickel-sized) dings which i had safelite fix and neither of these have run. i’ve never owned a vehicle in my 60 some odd years with this many windshield issues. subaru needs to pay for these issues and correct the problem. i will be out $997.28 for what appears to be a design problem.

Starlink infotainment system has malfunctioned. i took the car to bert smith subaru in st. petersburg, fl and the assessment notes the screen has started to delaminate rendering the touchscreen and system inoperable. the dealer estimate to replace the unit was $2862.79. my 2019 outback 2.5 limited is equipped with the harman gen. 3.0 audio and navigation head unit. this is the same unit that was part of a class action involving 2018 models which resulted in subaru issuing an extended warranty that covered replacement of the unit. i submitted a complaint to subaru of america asking for the same coverage of an extended warranty or replacement of the head unit. (case #220617-169688)subaru offered to pay $2,000 toward the cost to replace the unit. i feel they should cover the entire amont since this is an obvious defect.

Battery suddenly died. would not start after being driven a short trip.

The windshield cracked itself without being hit by anything. the crack grows visibly once in a while.

Touch screen began to get bubbles underneath factory glass and is causing spontaneous touch-activation and inability to use touch screen.

Battery keeps dying. replaced the battery and it’s already dead again.

Two dead batteries in 5 days. dealer is looking at it this week.

Windshield development a crack about 12 inches long without any known impact. it just popped and cracked by itself. conditions were normal, no extreme heat or cold.

Rear axle seal was leaking. found during oil change and tire rotation. vehicle has 47,000 miles.

Touch screen began to get bubbles underneath factory glass and is causing spontaneous touch-activation and inability to use touch screen. this also affects navigation and other issues. might cause an accident.

The windshield on the outback do not hold up. i have replaced my windshield 2 times. about to replace for a 3 time. all within 13 months. all subaru windshields. i’m a cautious driver and do not drive close to others. a rock has hit the windshield but it automatically cracks over 8 inches. not repairable. i’ve never had this problem with my other vehicles.

The entire electrical system stopped working while parked in garage probably because the battery completely drained. since the car was parked, there should have been no mechanical or electrical activity. because this car depends so much on electronic control almost nothing can be operated. locked doors cannot be opened (the car automatically locks all doors while in motion except the driver door), the tailgate cannot be opened and, of course, the engine will not start.

My windshield now has three cracks d/t small rocks hitting the windshield at far distances from other vehicles. when i originally purchased this vehicle, the windshield was cracked requiring a replacement before purchase. this is a new windshield 2 years old from that initial replacement. the dealer has not confirmed an issue with their windshields. no warnings were provided to watch out for this by the dealer. the first crack occurred 4 months after purchase. the most recent one occurred today.

At about 35,000 miles the car would not start. had the battery checked and was told it was fine. subaru garage could not find a parasitic drain. replaced the battery and the car still would not start reliably. took the car back to the subaru garage and they had it for 5 days and at first said the dcm needed to be replaced then they back tracked and said the car was fine and they could not find anything wrong with it. subaru garage told me to contact subaru and they would give me a $500.00 "gift card" and i could bring it back and they could put in an agm battery and a battery tender. the car would not start a total of approximately 8-10 times unless it was kept on a trickle charger. i did not want to have to rely on plugging my car in all the time. we sold the car because we could not have an unreliable vehicle.

I just bought my 2019 outback less than a month ago in perfect condition. one morning when i was leaving for work i noticed a crack about 6 inches long in the windshield. the crack is rapidly spreading, it tripled in size in less than 3 weeks. i believe my windshield is defective.

The battery does not hold power and we have been stranded in a remote location more than once. i am nervous about going anywhere on my own, especially at night. the dealer has been totally unresponsive and told us this is normal and we should just buy a portable charger. we do now take a charger everywhere we go but this seems unacceptable for a new (and not inexpensive) car. it seems this is a problem with the 2019 outback. the date below is the last time this happened but it has been an ongoing issue since we bought the vehicle

The car is a 2019 subaru outback, purchased certified pre-owned in the summer of 2020 from north park subaru, san pedro ave., san antonio tx.on 17 july 2022, the vehicle began shuddering, rolling backwards, and the transmission would not go into any gear position after starting it. the only way to keep the car from continuing to roll backwards was to remove the key from the ignition. at that point the vehicle stopped. afterwards we tried to start it again, the car would go through the same sequence of events. we called a tow truck to have it dropped off at north park subaru, san pedro st., san antonio tx. it was determined by subaru technicians the electronic control module (ecm) needed to be reset. that was completed and symptoms could not be mimicked at the dealership. so, the vehicle was returned to us on 20 jul 2022. on 21 jul 2022, it malfunctioned again and repeated the symptoms; shuddering, rolling backwards, not going into gear, etc. it was returned to the same subaru dealership and a few days later we received text messages to test drive it because technicians could not mimic ongoing issues during their test drives. we refused to retrieve our vehicle due to its unsafe condition and filed a complaint with subaru of america inc. on 27 jul 2022.

Summary: i have a 2019 subaru outback 3.6r with approximately 30k miles. it spent most of it's life in texas, a low-corrosion state. when i was camping in colorado, it started leaking fuel for extended periods from the tank area on the passenger side just in front of the rear wheel. the left a strong gas odor/fire danger as it leaked for many hours. i can supplies photos and video. the leak appeared rather suddenly, and is worse when the vehicle tank was just filled. it leaves large puddles of fuel on the ground. failed system: fuel storage. it is available for inspection upon request. safety: this issue resulted in a large fuel spill/gasoline vapor cloud, and the leak continues for hours. there is no crash damage/etc. to the vehicle. i have not taken the issue to a dealer yet. should i get the car looked at by them? it is easy to reproduce by filling the tank normally at a gas station, the leak is worse when the tank is full. there are no warning lights/etc. the fuel gauge on the dashboard has also become intermittent after the leaking started. sometimes it shows the fuel level, sometimes it shows empty (the tank is not empty). note the image showing conflicting information on mileage to empty vs the needle fuel gauge level - the tank is appx 3/4 full in that image, neither fuel gauge is correct or agrees with each other.

The automatic liftgate fails to latch and requires extra steps that most car owner would not know to temporarily resolve the issue. my situation has been difficult to replicate. the liftgate will open but not close. it will also close but not open. it will also latch but not securely. this evening, the hatch opened but failed to close. it also latched but found out at 55mph that it was not properly secured when my dog leaned against it. it did not open but the light turned on like a door was opened. this has been a known issue with many other subaru owners as well. the answer always seems to hold the button for 10 seconds to reset but this does not work every time.

“condensation like” artifacts have appeared on the substrate of the lcd control screen similar to the recall issued for the 2018 model year. this affects vital control for most any vehicle setting and navigation. also the system behaves erratically while in motion.

My windshield cracked on its own (without any object hitting it) under the passenger side plastic that covers the lower aspect of the windshield. the crack extended upwards and towards the driver's side. i'm concerned the crack will start to obstruct the driver's view and that it will be dangerous for passengers inside. subaru america was contacted by phone and then a few weeks later we were given case #220504-132599 (through an email from kris drechsel at subaru america). subaru of white bear lake, mn (greg nichol) inspected it on june 21st and determined the crack was not caused by a rock chip or any other object and the crack started from the bottom (under the plastic) and extended upwards (gave us a different case #220621-171862). we were told someone from subaru america would contact us about next steps. they never contacted us.

The battery continues to drain by itself, even with no usage. i have already replaced the battery once and the issue continues. seems like there is an electrical problem. i have tested the new battery and it is fine just needs to be charged regularly in order to start the car.

The head unit of the vehicle has malfunctioned causing the following: - touch screen is non-responsive - rearview camera is blurry/difficult to see out of making backing up dangerous - the entertainment unit has deleted paired phones making connecting a phone impossible the vehicle has been inspected by the dealer and they recommended ordering a new head unit.

The temperature outside was below freezing and i was running the defrost on the highest temp. there was a loud pop and i thought maybe something had hit the windshield, but there was nothing. then a few days later i noticed a crack emerging just above where the wiper rests. it proceeded to move up, then out in a t, then curl around and meet itself, it has just continued to spread. the dealership (rogers subaru, lewiston, id) traced the cracks with a pen but was not able to find any damage aside from the crack.

2019 subaru outback. on 8/9/22 i was driving on interstate and a tiny crack appeared in mid to lower left corner of windshield. called dealer immediately because it is my second windshield—the first one was covered in 2020 under warranty after it spontaneously cracked. on 8/9/22 i called my insurance while driving (hands free) and they made same day appointment but safe lite could not repair the windshield because by the time i got there the crack had expanded, making it a full replacement. there is no recall but already a lawsuit involving 2017-2019 models of subaru outback windshields. trying to get subaru to replace it again. there needs to be a recall! windshields should not crack spontaneously or so easily. thank you!

Over the last month or two the battery has been going dead over night, and sometimes almost immediately after parking it. i understand that there is a class action law suit pending on this issue, and i understand subaru will replace the cheap small battery with another cheap small battery which is only kicking the can down the road since as far as i know not fixing the underlying electrical issue in the car. i tend to drive some roads that have long stretches of mountainous terrain even though a federal highway. no phone service is often and issue and should this problem strike me on one of these trips i may have some problems getting going again.

Battery dies every couple months despite nothing being on without vehicle on.

The contact owns a 2019 subaru outback. the contact stated the low lever oil warning light illuminated on the instrument panel. the vehicle was taken to an independent mechanic, and he stated that the oil was low in the engine and more oil was added to the engine. the contact stated that in less than 5,000 miles the vehicle had burned all the oil in the engine. the vehicle was taken to the dealer but was not able to get a diagnosis on the vehicle. the manufacturer was not contacted. the failure mileage was 30,578.

Windshield suddenly cracked and i need to replace it

Crack in windshield while car was parked overnight on 8/17/22. it is an upside down u-shape crack starting in the center, and one side propagating all the way down and other side about half that. the crack can be felt. there is no evidence of a rock or anything else hitting the windshield. planning to have it replaced in two days.

I replaced my windshield in march 2022 due to a stone chip that immediately cracked to over a foot in length while i was driving. the chip was in the lower quadrant on the driver's side and ended up extending to about the center of the windshield. five months later, i have another very large crack. i have no idea when this occurred and remember no instance that may have caused the crack. it starts roughly above the rear view mirror, curves out and around it to form a large 'j' shape. while i can understand stone chips are a symptom of normal wear and tear, the excessive cracking is concerning. i do not drive regularly on gravel roads nor am i on the expressway often. i regularly maintain my vehicle and didn't hesitate to get the windshield repaired initially. having never experienced this issue with other vehicles (in which we've owned several years longer) i don't feel it is right to either have my insurance company or myself constantly be responsible for a product i believe may be faulty.

I had to replace my windshield 4 months ago from a random crack that appeared for no apparent reason and i am now having to replace it again. it seems like this is happening to a lot of people with subarus. i believe it is a safety issue.

Infotainment system screen is bubbling causing input to the user interface with no driver action. i consider this a safety issue due to the fact i can not turn the system off or deactivate it. the car starts playing music, making phone calls, changing navigation settings ect... this creates a persistent and strong hazard. i can not focus on the road, hear emergency sirens or other cars alerting with their horns.

Battery was working and vehicle driven to a location. when returning to vehicle and trying to start battery was found 100% discharged and tested to 0% charge left leaving driver stranded. i had to get battery tested to see what the issue was, contacted dealer who had me bring the vehicle in and they tested battery, charged and stated ok. i questioned the situation as, how can it be ok, if the issue was not found. then a software update was performed and i was told battery would not be an issue now. vehicle taken to bowser subaru on 8-25-22 at 1:00pm. no paperwork or work orders were provided to me. service was at no charge

Battery issues numerous times having to jump the car. battery drained. purchased auto new in may 2019 had to replace battery in november 2021 two years six months. now september 2022 ten months later the battery has to be replaced again. the auto currently has about 31,000 miles.

The contact owns a 2019 subaru outback. the contact stated while driving 65 mph, she heard an abnormal noise and noticed a crack on the front passenger’s side bottom corner of the windshield. the contact stated that no object had struck the windshield to cause the crack. the vehicle was taken to a glass repair shop where the windshield was replaced. the contact stated that the failure occurred on the passenger’s side and then on the driver's side. the windshield had been replaced three times. the manufacturer was not notified of the failure. the approximate failure mileage was 45,000. the vin was not available.

On august 30, 2022 a small road chip hit my windshield as i was driving around 30 mph. i was surprised to discover that the windshield cracked at the site of the impact on the passenger side of the vehicle. the crack was approximately 12 inches long. upon inspection the impact crater is very small, less than 1/16" by 1/32" and shallow, although the road chip was so small and vehicle speed so slow, i am surprised the windshield showed any damage at all. later that day after leaving the vehicle parked i returned to discover that the windshield crack had lengthened to about 28" while the vehicle was parked. this is the third windshield i have had to replace on the 2019 subaru outback! all windshields have been replaced by subaru. i have concerns about the vehicle safety. will the windshield protect the occupants of the vehicle from road debris as it is supposed to? will the windshield rip open and injure the vehicle occupants when a minor object hits the windshield? who should pay for the repair of the substandard windshield and increased auto insurance due to a high incidence of windshield claims? is this vehicle safe to drive?

The infotainment system when a phone is hooked up to it via a usb cord it will turn of and begin a repowering process that turns off the rear camera that is part of that system. this does not give you the safety of being able to back up without the rear camera. i have taken my car in to subaru four time and they have replaced the infotainment system three times in total. i continue to have the same issue with every radio. i have also replaced my phone, usb cords, and have used other people's phones (ios and android) with the same issue.

This subaru outback limited has had multiple instances of dead battery. this has occurred on 4 batteries. we are senior citizens at risk of being stranded. there is a record of subaru roadside service having to tow and jump start the vehicle many times the dealer finds no trouble after charging the battery nor are they aware of fixes. the symptoms are failure to start.

Battery goes dead without notice. first time took care to dealer of purchase, stamford subaru and battery was replaced. battery went dead on 9/16/22. kind stranger gave me a boost. i purchased a portable booster as i no longer trust this car that has 35k miles. every time i go to start the car, i am left wondering if it will start.

The contact owns a 2019 subaru outback. the contact stated while the vehicle was parked in the garage, she was unable to open the door with the key fob. the contact stated that she was able to open the front driver’s side door with the key manually. the contact stated she was unable to start the vehicle. the contact's boyfriend attempted to jump start the vehicle however, the vehicle failed to start. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was 27,097.

Unknown battery and blind spot issues

Batter died twice and vehicle has fewer than 25k miles. jumped and worked for a few days then died again. had to have battery replaced.

Within the three years i have owned this vehicle my windshield has crack with only minor impact or no impack at all to the windshield; the cost of paying for a second windshield replacement is an unreasonable expense something is wrong with the glass integrity of these vehicles.

Attempted to start vehicle, discovered battery was drained.

Battery died quickly.

Battery has failed twice, original battery was replaced, then the 1st replaced battery has died. a new battery and the software update needed asap.

The vehicle has developed an exhaust leak which allows exhaust to enter the cabin of the vehicle especially at lower speeds and when stopped. there is a crack which develops in the exhaust manifold which causes this issue. this is a known problem and there have been recalls in the past with this exact same issue for subarus with the same engines. this poses a safety issue given the exposure to carbon monoxide.

Electrical system issue causing premature battery drain/failure.

I attempted to start my car, and found that the battery was completly dead. there had been no signs of battery trouble / fatigue prior to this incident. due to this sudden, unexpected failure, i had the car towed to the nearest subaru dealer, for cause and repair. world subaru tested the battery and found it was damaged. they used analytics to determine the cause of the battery damage to be the "telematic module", which they claim was defective. they replaced the battery and telematic module, claiming both were defective. since the telematic module is part of the car's computer system, i beleive it has an effect on vehicle safety.

The contact owns a 2019 subaru outback. the contact stated that while driving approximately 30 mph, the front windshield cracked. the contact stated that the windshield was not impacted to cause the crack. the contact stated that the crack had been expanding. the contact stated that the vehicle was taken to the dealer however, the cause for the windshield cracking was determined. the contact stated that the dealer informed him that the repair was denied by the manufacturer because the warranty had expired. the contact stated that the manufacturer was notified of the failure and a case was opened. the contact stated he researched online and found that the 2015 and 2016 subaru outback were repaired due to a class action lawsuit. the contact was relating the failure to nhtsa id number: 10188151 (manufacturer communication number: 12-192-15r) (structure, visibility). the approximate failure mileage was 27,400.

Battery is failing more than 10 times during the course of the last 9 months.i bought the car brand new in 10/2021 it is a common issues on the same year. 50k miles. the battery will die if not driven everyday. brand new battery with the same issues. it’s draining the battery while turned off bc the electrical system is too much.

The drivers' seat mounting frame began to fail. this was noticeable because of a squeaking/creaking sound from the seat. the authorized dealer i went to confirmed this was the problem and there is a technical service bulletin from subaru indicating this is a problem component. because my car was only a few months out of warranty, i had to pay nearly $1,000 to have this part replaced. i believe driver's seat mounting components are an essential part of the safety of the vehicle but subaru has not recalled this part which is known by them to fail prematurely.

Battery continues to drain while parked. vehicle was taken to dealer and told it's a common problem and car cannot sit for several days without charging the battery. replaced oem battery with new optima battery. after 6 months dead battery issue is worse and now battery is dead after sitting for a day even after driving for several hours. we have turned off all dome lights and are careful to not leave the doors or hatchback open any longer than necessary. engine cranks slowly even after stopping for fuel. i called subaru dealer in white bear lake, mn to inquire about the problem and schedule an appointment but dealer has not returned my call. we cannot drive the vehicle without concern of being stranded.

Spontaneous crack of the front windshield, unsafe to drive for fear of collapse into car or during a collision.

Battery randomly dies. replaced oem battery with aftermarket and issue still occurs.

The contact owns a 2019 subaru outback. the contact stated that the display and back-up camera were inoperable. additionally, the radio was operating intermittently. the contact stated that calls were being made independently without the phone being connected. there were no warning lights illuminated. there was condensation on the display. the vehicle was taken to the local dealer where it was diagnosed that the head display needed to be replaced but was not covered under warranty. the vehicle was not repaired. the manufacturer was notified of the failure but provided no additional assistance. the failure mileage was approximately 24,000.

Windshield cracked for no apparent reason. started at the base of the windshield on the passenger side and gradually continued toward the center. if it continued it could affect my driver vision and the "eye sight" safety system. i took it to safelight for replacement. they mentioned that they would only replace it with an aftermarket brand. the subaru windshield was too thin (their oppinion based on previous repairs).

My battery has died over 7 times in the 3 years i have owned it. no systems were left on. it runs one day and won’t start the next. it shows the battery light. this first happened 6 months after owning the car leaving me stranded waiting for roadside assistance and causing me to miss work. it has happened 3 times in the past year. as i type this i am stranded again waiting for someone to come and give me a jump and praying that it will start once i get out of the grocery store. i’m afraid to go anywhere for fear of being stranded in a dangerous place. i always carry jumper cables with me now! the second issue is that it runs out of gas when there is a 30 miles left to empty notice. i ran out of gas in the left lane of a major highway at 4:45 pm bringing a friend home from the hospital. the gas station was 7 miles away. i was stranded there, waiting on subaru tow service for hours until the police sent their own tow truck. it was very dangerous but i know better than to trust it now. it cost me 185 dollars. i was told this was a problem with 2018s but they thought they fixed it!

The contact owns a 2019 subaru outback. the contact stated that while driving approximately 65 mph, he noticed that a crack had formed on the windshield in the area under the rearview mirror. the contact stated that he did not know the cause of the failure as he had not heard a rock or debris striking the windshield. the vehicle was taken to oem windshields where the windshield was replaced. however, the failure reoccurred while the vehicle was parked in the contractor's garage. the windshield was replaced for a second time. however, the failure persisted. the contact stated that there was a third crack on the windshield which started under the rearview mirror and had extended to both sides of the windshield in an upside down "t" shape. the vehicle was not repaired. the dealer and the manufacturer were not notified of the failure. the failure mileage was approximately 40,000.

I bought the vehicle in april 2019, the battery had to be replaced in february 2021. in september 2022 i starting having the same battery issues where it was constantly dying. i took it in to subaru and they said the ecm was draining the battery and needed to be replaced which would be $1,000. i looked into the battery issue and subaru has a class action lawsuit involving batteries prematurely dying. it also says that electrical issues are causing a parasitic pull on the batteries. so replacing the battery doesn't actually solve the problem. the suit settled and is replacing batteries, reimbursing battery costs and extending their warranties. but it does not address the actual electrical issues. subaru has known of the electrical issues for years that are affecting multiple makes and have refused to acknowledge or address the issue.

New battery will not hold a charge. electrical system drains battery when vehicle is turned off.

Battery dead. got jumped. a week later has now happened again. i just replaced the battery with brand new in may’22, as previous battery had quit on me three times within a week or two in april - may’ 22 my previous subaru outback 2014 had same issues and i had replaced that battery three three times within a year ! accused garage of selling me old batteries and used parts!

The touch screen has bubbles on it and a mind of its own. i can not use my phone, maps let alone the radio. the vehicle has only 11k miles on it. i am being told i am out of warranty and it will cost 2k to replace the head unit. searching forums this is a common issue. the 2018 models ended with a class action. at this point they are not taking responsibility for the 2019.

While sitting vehicle was sitting in my locked garage got into vehicle and noticed a large crack in center of windshield had appeared without incident called my subaru dealership that i purchased vehicle from they made an appointment and i took vehicle to the service manager and he took a quick look and pointed to windshield and said it was a stone chip. i could not see the chip he was talking about and he stated he would have to call subaru manufacturer himself to see what they thought. this is the 2nd time i have had to take brand new car in for repair for a situation not caused by i’ll care

Original battery failed 7/2022. as stranded aaa installed new battery. new battery gets drained while car is off within a few days. subaru class action lawsuit states dealer to provide new battery replacement and provide diagnostic procedures. dealer diagnosed the problem as excessive draw on battery when car off. however dealer refuses to provide supposed ecu flash to car unless a new subaru battery is purchased. class action lawsuit does not contain any language stating customer must have a subaru provided battery in car to receive flash. further class action language specifically provides relief and compensation when owners are “stranded” as a result of drained battery. this would supercede any implied requirement that owner would have had to locate and bring car to a authorized subaru dealer for repair. this subaru issue is in fact a safety issue as owners are caught in unsafe situations ie shopping malls, parking lots, gas stations with a dead battery. the car obviously has a defect in engineering and replacing batteries does not alleviate the underlying issue.

Vehicle battery continues to fail due to unusual electrical activity, requires a jump to start.

The windshield cracked without any impact, vehicle was sitting in the garage and when i came back to it there was a large 8-10 in crack across the driver side. my visibility is impacted and potentially my safety should the strength of the windshield be compromised. additionally, the safety systems built into the vehicle may be impacted by the crack. the dealership is refusing to complete service to replace the windshield. vehicle has not been inspected by anyone else yet. no warning lamps, messages, or signs appeared before the windshield cracked.

One morning when i got my car from the garage, it had a cracked windshield near the driver size bottom glass. happened overnight while in the garage. took it to subaru and they agreed to replace it under warranty. they put in a new one, and as i was driving on the freeway, i heard a huge boom sound from the windshield, which startled me! they another boom/cracking sound. the windshield didn't crack, but it was terrifying. i took it back to subaru and they checked it and did something to help with the seal. a few months later, the windshield cracked from the passenger side edge. within minutes of driving, it spread half way across the windshield. nothing had hit my windshield. i am on my 3rd windshield, by the way. there is a problem.

Took in 2 yr old car relating to vehicle veering to the right, ticking helicopter noise on driver side. took to continental subaru anchorage alaska on 11/2/22. for tire change over, alignment, oil change and for diagnostics on noise. i was told that my vehicle needed a complete driver side cx axle replacement. after axle was installed, they said they heard another noise and that it was my transmission, and now it needs replaced. i didn't get alignment according to papers. this car is 2 yrs old. 2019 bought in 2019 at christmas or 2020. why is transmission out? low miles and drivers are very safe! i was given a rental till transmission could be ordered and replaced.

The audio unit is malfunctioning, it constantly makes distracting intermittent tone sounds, continuously flashes and changes between am, fm, sirius and bluetooth modes, makes random autonomous phone calls, touchscreen doesn't respond to touch, sound will randomly spike at high volumes. all of this makes it extremely distracting to safely drive the car. this has been happening since last june 2022. we leased this vehicle new then purchased it when the lease was expired. diablo subaru in walnut creek, ca advises the part is on back order and none are in stock. they admitted that a different customer dropped off their 2019 subaru outback now over 45 days and they don't have the replacement audio unit for it and they know of several other customers with the same problem of year,make & model. subaru of america offered to pay $1,700 towards the $2,700 repair. our car has 34k miles on it. 

Navigation screen is delaminating and bubbling under the touch screen. it would cause navigation touch screen to detect phantom inputs and cause radio/telephone to do random actions (ie. calling random people, cycle radio stations, map zoom in) that is very distracting to driver. screen would be completely unresponsive to touch input or button input.

The contact owns a 2019 subaru outback. the contact stated that the vehicle failed to start. the key fobs were inoperable. the battery warning light was illuminated. the vehicle was taken to the local dealer where it was diagnosed that there was a low charge and the battery needed to be replaced. the vehicle was repaired; however, the failure persisted. the manufacturer was contacted but no additional assistance was provided. the approximate failure mileage was 3,000.

While driving slowly in traffic on the highway my windshield started to crack on the front passenger side. no rocks or debris were seen by myself. even if a minuscule pebble were to have hit the windshield, the crack spread to over a foot in minutes and this seems like a fault on subarus engineering. wish i had known when i got this car two weeks ago.

Driving the car from the dealer where was repaired for faulty fuel pump, i noticed the brake pedal was going to the floor when pressing on it. i got scared driving it on highway as i would not be able to stop in time if i had to brake hard. i took the car to the dealer, and he confirmed the brake master cylinder has leaks. the car has been in service for 6 weeks as brake master cylinder is on backorder. the last update is to have the part available early december.

The car started to accelerate or decelerate by itself while driving with constant pedal position. it didn't want to start some time. eventually didn't start at all and had to have it towed to the dealer. the diagnostic was faulty fuel pump. subaru has a recall for 2019 outback fuel pump failure (nhtsa campaign number: 21v587000). i called subaru customer service, and they did not honor the recall saying my vin number did not have any recall despite having the same problem.

There is a problem with my 2019 steering since i bought it in 2020. when driving with highway speeds, over 45 mph i am struggling to keep the car straight on the road and have to compensate steering all the time. the car feels unattached to the road like driving on icy road or having strong side wind gusts. i always make sure the lane assist is turned off as it is dangerous. i took the car to the dealer two times and the message was that it drives like a subaru outback and there is no problem with the steering.

The car's battery is draining fast and the car's electric system stopped working after i replaced the battery three times. the car is currently inoperable.

The horn randomly gives several short beeps during vehicle operation. it seems to happen when the vehicle is stopped at red lights. this began after the dealer installed the subaru oem remote car starter.

Problem started aug 4, 2022. i went to start the car & the battery was dead. jumped it, ran errands. two days later dead battery again.kept happening even though no lights left on when car turned off. finally called dealership & they said battery was bad so it was replaced.3 weeks later battery went dead after car sat unused for 24 hrs. was told car needed to be driven everyday to keep battery charged. i'm retired & don't drive everyday. dealer then advised it was due to the control area network (can) system in the car & to contact subaru of america. apparently it doesn't go into sleep mode & drains the battery when the car isn't in use. subaru is not being up front about this & it's dangerous.

I was in a parking lot pulling into a parking spot. my car sped with full power over a curb barrier and hit a parked car in front of me. the force was strong enough to push the car i hit back several inches. my airbag did not deploy. the forward obstacle collision detection did not work. my safety could have been at risk if this happened while on the road or freeway. there were no warnings that day, however a week or so earlier when i tried to drive the car it would not start (new battery installed approx 3 months ago) and all lights on the dash came on. i tried to start it a few times but after smelling gas i left it. later that day it started with no problems. the car is up to date on services/recalls. it is scheduled for inspection with my insurance company on 11/30/22.

I would have experienced the same battery issues for the last 14 months. 12 months ago i purchased a back up charged starting battery that i use on a monthly basis. subaru did advise of the battery warranty extension of which i took advantage of today i’ve seen the other complaints in the nature site and being from the automotive industry myself, i believe that when you look back to the dcm issues from 2016 to 2018 and the latest issues on the 2023 you’ll find a common thread it’s not just a button. one key thing is that units of measure for the tire pressure monitoring system arbitrarily change while you were in operation from psi to kilopascals. it indicates to me that there is still some telematic related event and the vehicle isn’t sure where it is at a given time so it sets the units and the time to what amount to mountain time canada. just thought i’d give you a hint. i do believe you’ll find that and that poses a big challenge for the sos button. if you can’t locate the vehicle or it isn’t where they think it should be , may not be the button.

Bought car end of august off lease with 40k on it from local subaru dealer. dealer made point of telling me car had new tires and battery which was appreciated. have added 900 miles since then mostly local. after not driving for a week in september car would not start. charged battery all seemed fine been driving frequently after that no issues. now with colder weather car does not start if not driven for 2 days or more. using multimeter was able to find circuit for dcm (what subaru refers to as the data control module) was drawing power when car should be in sleep mode. brought to subaru dealer today and was advised the dcm needs to be replaced. i am aware of many other people with this particular car having similar issues with no identified culprit, recommend this be looked at as possible issue specifically the starlink system.

Battery is persistently dead , have brought to subaru dealership replaced battery 1 month after we got it nov 2021 , and then checked again and told “not driving enough to charge battery “ we have to jump battery at least twice a week

The contact owns a 2019 subaru outback. the contact stated that on three separate occasions, a crack had formed on various parts of the windshield due to minor rocks hitting the windshield. the contact stated that each crack obstructed her vision while driving. the contact had the windshield replaced by the dealer after each failure. the manufacturer had yet to be notified of the failure. the vehicle had been repaired. the failure mileage was approximately 29,000.

This model of vehicle has persistent electrical issues resulting in the vehicle dying or being unable to start. replacing the battery does not resolve the issues. placing the keyfob in faraday cages to prevent drain also does not resolve the issues. charging the battery to full before using the vehicle temporary delays the issues but 3-10 days later the vehicle will die again. the vehicle has undergone examination by a subaru certified maintenance dealer and they insist no issue can be found and the vehicle passes all checks. most recently the vehicle died within a few days of getting a complete check out and passing all tests. this affects safety because a vehicle dying from electrical failure may cause an accident due to an absence of power steering, braking, etc. the vehicle may also strand motorist in compromising environmental conditions such as extreme cold, heat, etc.

I'm writing to document an issue regarding a potential windshield malfunction. i know there have been previous lawsuits about the fragility of subaru windshields, including with the outback model. additionally, there are posts about this issue on several auto forums. i've had this car since august 2019 and in three short years i've had to complete the following three repairs: chip to the windshield -- repair (april 2021), crack on windshield -- total replacement (february 2022), and chip to the windshield -- repair (december 2022). beyond what seems like a statistical anomaly, this high number of windshield repairs also seems very unreasonable for two more reasons: 1) i only have a 15-mile commute two days per week, and 2) i was working at home for months at a time during two covid shutdowns within this same three-year time period. each chip/crack has happened while driving, from a point of impact on the windshield; however, this is a new problem since owning this car -- i've had the same commute since 2013 without this issue (previous car was a mitsubishi lancer). a windshield that is prone to easy chips and cracking is a clear safety risk, both to myself and to others. my windshield has not been inspected by the dealer, but i know that other windshields of my make/model have been inspected by other dealers and manufacturers. additionally, the glass repair service that has handled each repair noted that they've also heard of issues with subarus and that they've seen my car far more often than vehicles of other brands.

Feel very uncomfortable during driving, steering wheel moving left or right

The battery dies after 3 days of parking inside my garage. the battery passed a test. this is the third time the issue has taken place.

Purchased a low mileage, 2019 subaru outback limited, had 16,407 miles on vehicle, had accident damage reported by carfax. at 27,383 miles an oil leak in valve cover gasket was discovered, subaru fixed leak under warranty, engine removed. upon driving the vehicle home following repairs, the car lunged forward through the garage door, into the garage, and damaged vehicle and garage interior as i approached the garage. sudden acceleration occurred. vehicle taken on flag bed to subaru shop for repairs and investigation of incident by subaru of america. insurance company provided damage/repair estimate.

With less than 7000 miles on the odometer, our outback2019 radio system component started to malfunction and rotate thru channels. sheehy subaru of springfield performed system update, but no change. the entire component was ordered but is now on back order. it is now almost 4 months and we don't trust other possible related components of the system (e.g., gps) to function properly to feel safe driving this vehicle.

Driver-side daytime running light (drl) failed after only 3 years. drl is made up of led bulbs integrated in the headlight assembly, and not able to be repaired or replaced. entire headlight unit required replacement; estimated at ~$500, plus additional labor at subaru dealership service center. there was no warning lamp, message, or other symptoms to indicate a problem with the headlight. it was discovered only when viewing front end of car in a reflection. this poses a threat to occupants’ and others’ safety due to decreased visibility during operation. exorbitant cost of parts and labor poses a significant hurdle to repair. this problem was inspected and verified by dealer service center. dealer described the issue as “weird,” and stated “that should not happen; i’ve never seen that before.” by the time i retrieved the vehicle following headlight assembly replacement work, the dealer service center had reportedly taken in 4 additional customers’ vehicles in for the same complaint. dealership waived all charges associated with parts and labor to repair, despite being out of warranty, due to fact that led drl failed well before its projected useful life. faulty headlight assembly was retained by dealer service center and sent to subaru corporate for further inspection.

Has seemed to have low battery for many many months at least 5 times we have had to jump start rear hatch was beeping and did not want to close or respond to any buttons passenger side window would not open or close with driver side buttons took to dealer, battery failed and they replaced it i picked it up next day and still felt slow to start like battery was drained now dealer stated i may have to pay for further diagnostics regarding battery drain

The contact owns a 2019 subaru outback. the contact stated that while driving at various speeds, or while the vehicle was parked, the infotainment system and screen made abnormal sounds with the screen flashing. the contact stated that the navigation and bluetooth also malfunctioned. the vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. the contact stated that the repairs were not completed because the parts were on backorder. the manufacturer was not made aware of the failure. the approximate failure mileage was 34,000. the contact stated that the failure mileage was actually 43,000. the issue with the display causes a distraction while driving. the dealer was contacted several times but with no remedy. the dealer only states that they are waiting for the parts but has no provided an eta.

I have a 2019 subaru outback. the navigation unit is having ghost touches making it impossible to focus while driving the car. the unit ghost touches every button on the screen while driving and when a mobile device is connected it automatically makes calls to the contacts with the ghost touches. many users have reported these issues.

2019 outback 2.5 limited purchased new feb 2019. driving car with no passengers when airbag warning light and red exclamation light came on along with warning message to consult owners manual. manual says the airbag system is turned off when these lights come on and take car to authorized repair center. found pulling passenger seat belt out all the way would turn off the lights but then they would turn back on a short time later. dealer found all harnesses where properly plugged in and no wiring damage. dealer said vehicle needed a new front passenger occupant detection seat frame as a result of the malfunction. service advisor stated they have seen several cars with the same fault and that our outback was not under a manufactures recall for this problem. dealer was well aware other subaru models have recalls for this problem. service advisor recommended contacting nhsta over this problem since when the airbag system shuts down occupant safety is severely compromised if an accident were to occur. total cost of repair was $1,922.07

Ever since this car was new it has always dragged while starting. like the battery was weak but, its my first subaru so figured it was the style of starter. after a couple years the battery got weaker and weaker until it died. replaced battery and it started doing the same thing. now, the car is 4 years old and this is our 3rd battery. the alternator charges 14.6 volts which is perfect. but, sitting overnight the battery is constantly being drained. if i put a charge on it and remove it from car it holds the charge. so, it isn't the batteries plus, we had the battery and alternator tested and those aren't the problem. the vehicle constantly drains the battery while sitting overnight. after a few days it won't start at all. subaru says there isn't a problem. i have a sickly parent living here and he has to go to the hospital regularly and we need that vehicle to work properly. is there anything we can do about this.

Was driving with little to no traffic on route 65 pgh pa there was a very loud pop/crack i did not see anything. after a few minutes a crack started from the very bottom of the windshield and goes up about 4 inch then spreads into 2 cracks that are approx 16 inches each there is no visible point of impact the window we’ll be seen by windshield repair co on friday jan 27 2023 the crack and bang startled me and could have caused me to wreck and the integrity of the windshield is no longer what it should be and if cont to drive could blow in

I was out of the country for 4 weeks. while week 2, my daughter tried to start outback but the battery was dead. i have 2019 subaru outback, total mileage now is 16,400. i don't see why this car's battery die just little after 3 years. we called aaa to start the battery, few days later after driving few hours a day, again my car's battery is dead. the same goes to my remote key.

The air bag warning light has come on multiple times and i have received notice from subaru starlink to have the vehicle serviced. upon taking the vehicle to multiple dealers i was advised that there is no problem detected. the vehicle was last checked out at reedman toll subaru on january 17, 2023 and no problems were found. the vehicle was previously checked out at glanzmann subaru and again no problems were found. on january 28, 2023 the air bag light came on and i received a starlink notification. i reported the incident to subaru and they are looking into the possible cause.

I went to reverse, then drive and left turn into a parking spot inside a small flattop parking lot. my car made a popping noise and grating sounds after the reverse and turning of the steering wheel. i turned off my car once in the spot and looked under the car is it sounded like something was grating against the ground. i didn’t see anything. upon restarting the car, the sounds continued when i tried to accelerate or turn. i could not accelerate past 10 mph and all my warning lights lit in the dash. i turned the car off and put in park. the car would roll forward unless i had the emergency brake on.

Unknown randomly cracked one day while parked.

Driving 60 mph on freeway in northern california for about 20 minutes. ambient temperature about 50 degrees. drove over a slight dip in road and hear a loud pop and my moonroof glass exploded outward. moonroof cover was closed so no glass came into interior of vehicle. moonroof is oem subaru (aisin -pilkington)

Several models of subarus from 2017-2020 have a known parasitic drain that kills the battery frequently. my subaru outback (2019) battery has died four times in one year. this occurred more recently in december and the dealership replaced the battery and updated the software, saying it would fix the problem. it happened again (now in february) after i was out of town for a week. anytime you don't drive every day, this will happen, and subaru has admitted that there is no fix. there is a class action settlement that did nothing but pay for a couple replaced batteries, no fix, and even that is limited to lower miles and for a certain time. that doesn't begin to cover the cost of having to sell my car, buy a new one at a higher price, when a 2019 outback with low miles should have lasted me at least ten years. they should do a recall.

Bought a new car battery and a battery charger because the car is often dead.

Today is monday february 20th 2023, the car (2019 subaru ) will not start if it's not driven daily or if a door is left open for longer than 20 minutes (i.e. cleaning, loading/unloading) because the electrical system is faulty and draws too much on the battery when the car is off. we already replaced the battery and the issue continues. subaru is aware and i hope they issue a recall soon to repair this broken electrical system. it's a serious safety hazard when your car is unreliable, for example it's frightening to be a stuck in an unfamiliar area. so far i have had the nicest people jump start the battery. but it's already caused many losses by causing me to be late to work and doctors' appointments. these are real life scenarios in which so many of us have been affected by this faulty system. subaru, please provide a recall with a lasting solution.

The windshield cracks and chips excessively easy. i'm 47 years old and have never needed to replace a windshield til this vehicle and i've now had 4 cracks in the 2 years i've owned it as well as numerous chips. i know road hazard happens - but this has been excessive!

In november 2022, i reported my radio unit was faulty due to a peeling covering for the radio. the resulting problems includes: flashing screen, continual beeping, self-navigating menu changes, making phone calls, sending messages, etc. i was told in early nov it would 10 days before a radio would be available. in early december i called the dealership to inquire of the progress, now overdue. i was told it would be 10 days again and the representative told me he was going to re-roder it. in early january 2023 the radio began to flash, beep, and self-navigate menus including factory resetting itself while in operation. the covering at this point was peeling more. explaining that it was no inoperable and was being covered with paper to avoid distraction while driving though the beeping was still happening. i called the dealership to inquire and was told no radio replacement was available and to call subaru direct with my issues. i called subaru directly and was told a radio replacement would be available in 10 days and to call back if i didn't hear from them. i called back with no response. i called several more times with no response. in early february 2023, i called an opened another case but was re-routed to the original case and was told radios were being replaced for orders in late october/early november and mine would likely be available soon and to call back in a few days if i did not hear back. i called several times without a response. the radio is flashing, beeping, self-navigating menus, turning on, turning off, turning on the radio, changing stations and volume while in motion making driving unsafe.

I own a 2019 subaru outback touring. this is the second subaru outback i have owned. in aug of 2022, my windshield cracked out of nowhere. the crack came up from the center and spread out across the windshield. i had it replaced at the subaru dealership in which i bought the car. everything seemed fine until 12/23/22, when we got some heavy rain and i get in my car only to see water steadily dripping inside via the vehicle the left a-pillar on the front drivers side. i return to the dealer where it turns out that there was a problem with the brand new factory-brand windshield that was replaced in august, and it had been slowly leaking water into my car over those 4 months, resulting in massive damage to the airbag system, electrical system, among other things. these damages came to over $10,500. the water had gathered under my carpets and padding and started growing mold. all of this needed to be replaced. this was the third time i had to replace a windshield on the two subarus that i have owned. due to this, i have been without a vehicle for over 60 days now. it has caused me incredible stress, time out of work, and money. i am a caretaker for my paraplegic father who has also suffered due to my being without a vehicle to care for him, run errands, and food shop for him. throughout my research, i have come to learn that this is a known problem in the subaru brand vehicles yet they choose to ignore it and do nothing about it. i am not comfortable driving my car any longer, which still has electrical issues and unfortunately, i am losing trust in subaru as a brand. it is unfortunate that they will not address this and fix this issue because i believe it is damaging their reputation. i have not been left in a good position here, with a junked car that is only 3 years old, 40k miles, and that i owe $15,000 on still, and i now need to find a new vehicle.

Screen of harman kardon stereo developed bubbling that at first only impaired visibility of the display. visibility of the backup camera video became reduced as the bubbling progressed. soon the unit began experiencing electrical issues like not responding when the screen was pressed or acting like it had been pressed when it had not. trying to use apple carplay will occasionally result in the entire system freezing the rebooting. audio using bluetooth connections will skip. i took the car to the dealership and they confirmed they have seen this issue multiple times before and the screen may be overheating and shorting out.

2019 subaru outback. consumer writes in regard to unintended acceleration. the consumer feels she should not have to bear the cost of the repairs and feels unsafe in the vehicle.

Windshield replaced twice in an 8 month period. no visible chips, just spontaneous cracks that are longer the 24 inches and grow quickly.

My 2019 subaru outback is used primarily for short-interval driving within my village. on the initial instance during the summer of 2022, the car would not start and did not have enough battery voltage to crank the engine. lights and electrical components were non-responsive. after recharging the battery, the condition resolved. on january 2nd of 2023 the car was once again experiencing a dead battery condition. my assumption was that the battery was approaching end of life and i replaced the battery with a new one. once again the condition resolved. on february 27th 2023 the car again experienced a dead battery condition and would not start. the battery was less than 2 months old. after recharging the battery the condition resolved. i took the battery to the place of purchase for testing, and the battery tests normal. the car is available for inspection upon request. the safety of my family members that drive the car are at risk of being stranded at any moment if the car will not start. i have not had a dealer or independent service center perform a diagnosis. however, an independent service center informed me that this was a common problem with subaru vehicles ranging from model years 2016 to 2019 and was related to a subaru technical service bulletin (#11-174-17r) addressing potential battery discharging after repeated periods of short-trip-driving resulting in a dead battery. the newly purchased battery has been inspected by the place of purchase and deemed as functioning properly. there was no indication or symptoms prior to failure.

Front windshield glass has cracked spontaneously without known or evidence of obvious impact. the crack was first noticed on 3/12/2023 while parked in garage and had continued to increase so felt it was critical to have replaced so not to experience issue with driver visibility or complete windshield failure. claim has been filed with progressive and windshield replacement is currently scheduled for 3/17/2023 with safelite glass in cartersville, ga.

My radio and navigation screen started getting bubbles under the screen. now the screen goes crazy constantly changing radio stations and changing information on maps. the screen is suppose to be a touch screen and nothing works. it randomly calls people if you're connected to bluetooth, changes to different apps, goes to different destinations on maps and changes setting features.

Trunk popped open and will not close. power rear gate latch control needed to be replaced. couldn’t fully open or close trunk while driving or even after stopped

Battery drain, if you don't drive the car everyday, car will not start due to electrical parasite. my wife works overnight at a hospital and found car's battery dead after working late shifts. frequent needs a jump after shift. dangerous area where she works. dealer indicated nothing wrong with car and blamed car started for discharge. looking onsite, many experiencing same unsafe issue. just purchased new battery and still discharge.

The contact owns a 2019 subaru outback. the contact stated that while driving at an unknown speed, an unknown object struck the lower driver’s side windshield and formed a horizontal crack on the windshield. the crack quickly expanded to the middle of the windshield. the vehicle was taken to a dealer where the windshield was replaced. while driving 40 mph, a rock struck the lower passenger’s side windshield and formed another horizontal crack. the contact stated that the cracks obstructed his vision while driving. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 45,000.

Vehicle would not start after turning off the motor! this has happened 3 times until it would not start at all, which left myself and young girls stranded for 2 hrs until aaa arrived! the battery is good but something is draining the battery!!! will take to subaru dealership to diagnose the problem!

Battery keeps draining when off. it has left me stranded and needing to call for help several times. the battery checks out fine and will charge, but drains overnight. there is no warnings or low battery indicator.

The contact owns a 2019 subaru outback. the contact stated that the navigation system failed to operate as needed. the instrument panel failed to illuminate properly. the contact stated that he attempted to turn off the vehicle; however, the push to start failed to operate. additionally, when the contact attempted to lock the vehicle using the key fob, the vehicle failed to lock, and the alarm failed to engage. the vehicle was taken to the dealer, where the vehicle was inspected; however, the part to do the repair was on backorder. the failure recurred. the manufacturer was made aware of the failure. the failure mileage was approximately 60.

Touchscreen control head has delaminated making the unit disfunctional. when reporting an injury accident to 911 the defect on the controlhead unit disconnected my 911 call for help without an input from me. the manufacturing defect of the screen has rendered the back-up camera useless. this is the same issue that occured with the 2018 models. both the dealership and subaru of america (soa) are aware of the associated safety issues and have refused to correct the defective equipment. both the dealership and soa agree that this is unsafe and needed to be replaced. the milage at time of occurance was 76,000.

Windshield cracked due to wiper deicer defect.

Starting december 2022, i've had a problem with my 2019 subaru outback - the battery goes dead when parked for as little as 24 hours. i have had the battery replaced twice - first by aaa in mid-december, 2022 and then by my local subaru dealer in early february, 2023. each time, the car seems fine for 4-6 weeks, then the problem starts again. each time i take it to a subaru dealer, they tell me they have found a different problem with the electrical system causing a "parasitic draw" on the battery while shut off. in february, koeppel subaru in queens performed an ecm programming update at the same time they installed a new battery and told me that would fix the problem. but this past week, the problem resurfaced. i then visited premier subaru in branford, ct who examined the car and they have told me i have a faulty dcm component, which will cost me over $900 to replace despite me having the subaru gold + extended warranty. they keep telling they've found the cause of the problem (different each time) but it never seems to get fixed. googling my car's problem, a lot of subaru outback owners are having dead battery problems and there seem to be a couple of class action lawsuits regarding getting subaru to pay for replacement batteries. but those lawsuits seem to only address the symptom (dead battery) of a bigger problem - there is a design flaw in the subaru outback that is causing this "parasitic draw" on the battery when the car is not in use. it's a flaw that subaru is not addressing by having a recall. it seems to me to be

I bought this certified car in feb 2020 from authorized subaru dealer in nj. after few months in 2020, while driving on highway, i got crack on my windshield. i replaced it at same authorize dealer from where i bought that car. after few months around early 2021, my windshield again got crack. i replaced it again at same location. i have my 3rd windshield right now which is also got crack few months back. i owned my car since 3 years and i already have my 3rd windshield which i need to replace again with 4th windshield. every windshield costs me around $1000 with going back and forth to dealership service center.

The battery is depleted with no known reason. even after a new battery is installed it stalls. and an internet search shows that subaru knows this is their issue. when i contact subaru they told me that i should drive it every day. that is a ridiculous statement. this battery issue creates a potential for a bad incident.

The contact owns a 2019 subaru outback. the contact stated that while the vehicle was parked, the battery drained. the contact replaced the battery; however, the failure recurred. the vehicle was taken to the dealer however, the dealer was unable to duplicate the failure. the failure recurred. the manufacturer was made aware of the failure and referred the contact to file the complaint with the nhtsa hotline. the failure mileage was approximately 19,000.

The windshield in my 2019 subaru outback has been replaced 4 times due to cracks, that have reached at least 50% horozontally across the windshield. the most recent replacement (all have been oem) lasted 3 weeks before spontaneously cracking. the local dealership has analyzed the windshield and found no evidence of an impact, they have confirmed the severity of all the windshields cracks as they have replaced all 4 windshields.

The contact owns a 2019 subaru outback. the contact stated while she was reaching inside the trunk, the trunk gate independently closed. the contact mentioned that the security sensor did not function which caused the failure. the contact sustained injuries on her right knee, right hip, right shoulder, right glutinous, and right shoulder and was seeking medical attention. the contact called the local dealer and independent mechanic and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 30,000.

The contact owns a 2019 subaru outback. the contact stated that upon entering the vehicle, he became aware of a crack on the windshield. the vehicle was taken to the dealer where the windshield was replaced. the vehicle was repaired; however, the contact stated that six weeks later the failure recurred, and the vehicle was taken back to the dealer where the contact stated that dealer refused to service the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was provided an advocacy contact but no further assistance was provided. the failure mileage was approximately 39,000.

The windshield is extremely sensitive to fracturing at the smallest of roadway rocks. i had a cracked factory original windshield replaced on nov. 30, 2022 with a subaru genuine windshield. that new windshield cracked with a minimal evidence of road debris (and no cars within a 500 foot radius) on march 9, 2023. i called subaru and asked if they would stand behind their product, and after dealership inspection, subaru has refused to do anything. if this glass is now a 3 month consumable item, it is untenable to own a subaru.

Vehicle battery goes dead for no reason. it's been replaced several times. left stranded several times when car started went shopping, wouldn't start to go home. this has occurred more than 5 times, portable battery charger was purchased.

My car which is a 2019 subaru ourback started having main computer display showing bubbles which then started randomly activating a touch and activating different menus of the car july of 2022. this pretty much renders the the main computer display useless which controls many of the car controls, through which the rear view camera is displayed and through which the phone connects for hands free calling. because of the random touches, we can no longer pair a phone with the car as it would randomly call people due to the random activation of the touch sensors on the car. after researching this, i found out that this is called delamination and has been affecting all prior model years for which, apparently there is a nation al recall up to but not including my year car. i went to the subaru dealer ship who informed me that up to a 1/3 of the cars they are seeing are there for the same reason. they asked me to contact the subaru of america. after multiple visits to the dealership and the dealership sending pictures to the subaru of america, i got an email with a voucher for 1200$ towards replacement of the computer system. the problem is that i have been waiting since october of 2022 with a defective computer and there are no parts available for repair. subaru can not even tell me when they may have a part and there is not intention of even giving a timeline. i am now driving a card who's computer is constantly activating touches which is one very distracting and is not doing any of the function that it is supposed to. the rear view camera is as if i was looking though fog and limits visibility. doing a google search proves that this is a widespread problem. i am contacting you for help in resolving this issue and possible helping others with the same issue please.

Srs safety issue: 2019 subaru outback limited purchased new on jun 2019 from austin subaru in texas. no accident or minor collision at all. srs warning light illuminate since jan 2023, three and half years after purchase. no other warning light illuminate before. front passenger seat srs malfunction and falsely detect present or absent of passenger. the on/off status even alters during the vehicle operations. the airbag may deactivate even though the seat is occupied. such safety issue greatly increasing the risk of injury or potential death to the front passenger in case of accident. repair hx: on march, 2023 vehicle has been brought up to brandon tomes subaru for diagnosis and service provider recommended to replace front passenger seat sensor. this issue has been informed subaru american. inc for safety concerns and requesting repair cost coverage. the case has been procrastinated till april and cost is not fully covered. after brought the vehicle to a local auto-repair shop to replace the sensor and completed the calibration by an subaru technician, the srs still persists. i am keeping working on repairing and expecting more cost. strongly recommended recall for 2019 subaru outback srs safety issue. similar recalled before 2015-18my forester: occupant detection wiring harness inspection.

The windsheild has cracked 4 times in one year for no apparent reason. it is available for inspection. the dealership confirmed that the windsheld did crack for no reason inspected by dealership no warning signs. the windsheild has been replaced at the dealership each time.

Display screen for radio, navigation, status has failed and is flashing on/off. radio, navigation and other functions are not operable. first occurred in fall 2022, dealer examined and diagnosed in jan 2023. repair replacement parts are indefinitely unavailable. there is not a committed schedule to repair/replace. this appears to be a widespread problem/defect with no known schedule to deliver parts for repair. the result is a vehicle that is dangerous to drive at night with flashing lights at this display panel. i write about this to add to the field of data and information about this problem with this model vehicle. any assistance in expediting manufacturers attention to this is appreciated

In the last 8 months, i have replaced the windshield twice. i assumed it was due to rock strikes but neither time was a strike mark present. the second time i heard a loud pop and an approximately 8-inch crack appeared. i believe the material is either defective or too thin, especially after reading about numerous similar incidents. subaru's response is to try to sell a windshield warranty. what will happen if someone's windshield shatters completely while driving? the date below is the latest, but this also occurred last year around july/august.

The car got stuck in 1st gear and shortly after a fire began between the engine and transmission. the car became fully engulfed and it blew up.

I own a 2019 subaru outback. in the past month, the battery drained in <15min while the car was turned off and locked (happened twice during a quick lunch and a grocery run). dick hannah subaru vancouver has diagnosed a chip malfuction (the chip keeps running while car is off and drains the battery). autozone has verified independently that the battery itself is perfectly fine. it happened again while i was out hiking this past weekend and i almost got stuck in the wilderness which can be very dangerous. and, i couldn't start it the next morning either! what is worse, subaru of america has no eta of the replacement chip due to shortage. so far, subaru of america has not approved my request for free repair, free loaner vehicle, and extended warranty, despite multiple phone calls. i am extremely upset about their level of customer service and willingness to acknowledge the issue. in my opinion, there should be a recall as this can put consumers in a dangerous situation of being stuck somewhere.

The contact owns a 2019 subaru outback. the contact stated that while the vehicle was parked in the garage, she noticed a 7-inch-long crack on the windshield located behind the rearview mirror. the contact stated that there was no indication of an external cause for the failure. the dealer was notified of the failure. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. additionally, the contact sent pictures of the failure to the manufacturer. a case was opened. the failure mileage was approximately 37,000. the contact stated subaru national replaced the windshield free of charge on 5/19/23.

After warming up my 2019 subaru outback, i heard a "pop" as soon as i got into the car. i noticed a vertical crack about 3" long near the center of the windshield. it grew as the day went on. i had it replaced by safelite. the technician said it was caused by the heater built into the windshield.

The contact owns a 2019 subaru outback. the contact stated while driving approximately 60 mph, the vehicle inadvertently decelerated while the accelerator pedal remained depressed. the engine misfired and the vehicle stalled. the check engine warning light illuminated, then several other unknown warning lights illuminated. the contact was able to maneuver the vehicle off the roadway. the vehicle failed to restart. the contact stated that she purchased an obd reader and diagnosed the vehicle and retrieved codes: p0177, p0174, p0102 and p0113. the vehicle was then towed to the dealer where it was diagnosed that the fuel pump and mass airflow sensor failed and needed to be replaced. the vehicle was not repaired. the contact stated that the vehicle was previously repaired under the nhtsa campaign number: 20v218000 (fuel system, gasoline). the manufacturer was not notified of the failure and the contact was informed that she would be notified however, the contact had not received a response. the failure mileage was approximately 39,000.

Car dies unexpectedly leaves you stranded when you lease expect it. died on 9/1/22, 9/16/22, 9/25/22, 9/26/22 - took to dealer and issued a new battery. most recently died on 5/24/23.

Under 50,000 miles all 4 wheel bearings needed to be replaced. under 50,000 miles all 4 struts needed to be replaced. the door key would not work , the dealer had to fix the mechanism. the passenger window stops working suddenly, the dealer has to reset it all the time. the car braked in the middle of highway two time, i was lucky that no one hit me in the back. under 65,000 miles control arm broke and did $8,400 damage. car would not let me in on one of the parking, dealer could no help. subaru from india was able to unlock the car and make it active again. car lane keep assistant is like drunk driver. the dealer told me, that i need to buy a newer car. i have been to dealer every month.

Was parked outside and came home and put car in garage and found a huge crack in windshield, i did not have an accident or was windshield hit with anything this happened spontaneously!

While driving on an empty stretch of road between neighborhoods, i heard a sudden, unprompted, soft pop, like i had just hit a big bug. immediately, an 8" crack appeared across the eye-line view on the driver's side of the windshield. no shatter or clear point of impact of anything. just a crack. in 24 hours, it has winded across and up the windshield and i anticipate it will soon affect the guidance cameras in the front. while researching this, we found two settled lawsuits against subaru for 2017-19 models, including outbacks, related to faulty windshields. we have not had it inspected by anyone at this point. there were no warning lights, messages, or any other symptoms of the problem prior to the crack's sudden stretch across the windshield.

I have owned this subaru since september of 2019 and within the first year of buying it, while on a roadtrip with 3 other passengers who saw it happen, the windshield just split in the lower left side. there were no cars around to kick up rocks or debris so it seemed very odd. over time it spread and we inevitably had to replace it because the crack had gone across the entirety of the windshield. only a few months after replacing the windshield it split once again in the same spot in the lower left with no explanation as to why. the place where it split initially has no rock chips to explain the crack. after this i looked it up online and found out that many others have had similar experiences, so i decided to not even replace my windshield but to instead live with the crack that has once again spread clear across the car because i do not have the money to keep replacing $1000 glass every 3 months or so. the subaru is an otherwise good car, but this problem is a bit ridiculous.

Replaced battery 3 months ago due to battery dying repeatedly after vehicle would sit for a short amount of time. old battery was less than 2 years old. problem has persisted even with the new battery. this issue risks leaving me stranded anywhere i park the car, including in the middle of the highway if the car were to die there. looking online this appears to be a common issue with this model and other owners have reported a parasitic drain from the circuit containing the starlink/dcm module (i have not confirmed this myself).

Since oct-nov ‘22 i’ve had 3 batteries drained; the latest june 10 ‘23. last replacement was a new battery and a new communication unit; drained battery still occurring - chronic problem. no long term solution

Dcm failure at 65k

The contact owns a 2019 subaru outback. the contact stated that the vehicle failed to start. the contact was able to start the vehicle after several attempts; however, the vehicle was sluggish and was running rough while driving. several unknown warning lights were illuminated. the contact stated that the failure had been reoccurring increasingly. an independent mechanic diagnosed that the vehicle was experiencing low fuel pressure, and the fuel pump needed to be replaced. the vehicle was not repaired. the contact stated that the vehicle was undrivable. the contact stated that the fuel pump was previously replaced under nhtsa campaign number: 21v587000 (fuel system, gasoline) in 2021. the dealer was notified of the failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 26,500.

The contact owns a 2019 subaru outback. the contact stated while approaching the vehicle, she became aware that the front windshield was cracked across the middle of the windshield. the vehicle was not inspected or repaired. the manufacturer was not contacted. the failure mileage was 30,040. the vin was not included.

My19 subaru outback 3.6r. battery died after being a vacation for about one week. replaced with a brand new battery. about one month later went on vacation again for about 4-5 days, the battery was again completely dead. the car has an issue in which it is draining the battery when parked - this could result in unexpected failure of critical vehicle electrical systems due to operating in a low voltage state or potentially leave someone stranded. a new vehicle like this should not be draining a new car battery because it is not being ran for a 7 day period. subaru needs to issue a recall to fix this battery draining issue.

The front windshield developed a star crack two inches above the base and in the middle. the crack then expanded upward and to the left, and down to the base. there is no evidence of an impact from any object. the windshield crack was treated with silicone repair. after one day another crack developed from the same source went upward and then to the left in one direction and also down to the base in another direction. this again was treated with silicone repair. i am contacting my insurance company to have the whole windshield replaced. sine the subaru outback has eyesight function this will need to be done through a dealer. this will be the second windshield replacement for this this vehicle for the same reason. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Driving in pouring down rain on a highway during rush hour. car starts to loose power, gets worse and worse. difficult to change lanes to pull over nearly causing several accidents. car eventually just stops. will not restart.

Windshield just cracked from mirror straight down middle to hood. no accident… happened while parked in personal garage. looks like a history of faulty windshields. is subaru paying yet?

I got in my car after a few hours of paddle boarding, and there was a large crack in the windshield (not even a chip prior to this) which started from the very bottom of the windshield. it cracked while it was just parked. i checked to see if someone had chipped it while driving by (unlikely in a small parking lot with such low speeds) but there are no chips. i took it to the dealership and the service man said he's never seen one randomly crack from the bottom like this. it has continued to expand quickly anytime it is parked outside in the sun (usually it is in a parking garage, but if i go anywhere, it sits in the sun). the cracks are significant and make it unsafe for much driving. i've done my best to keep it from spreading because i just had to replace the windshield 10 months ago from another non-accident, non-chipped random break and $1,200 to replace it is a lot to have to pay twice in 10 months.

After a picnic with friends, i got in my car which had been parked for probably 3 hours on the street. while removing the very flexible, lightweight sun protectors i had placed in my windshield, it tugged slightly at the rearview mirror which broke off the inside of my windshield, taking a large chunk of windshield with it. as i drove home, it cracked more from the spot which had broken with the mirror. there was no way to fix my mirror or eyesight system without fixing the windshield, so i had to replace the windshield which cost almost $1,200 (including the eyesight "recalibration").

One day i got in my car an there was a crack on my windshield and there was no rick chip or any indication of an impact to the windshield.

The infotainment center is consistently cycling through radio stations and apps. driving down the road you see this consistent blinking as it cycles through. cannot not turn the unit off. tentative date is november 2023 for the unit to be replaced. 10 months from start of problem that has gotten progressively worse.

Battery goes dead after vehicle not driven for a few days.

Pressed the button on the electronic liftgate to have it raise. half way through raising, it beeped 3 times and started closing. had 3 dogs in the back of the vehicle and the lift gate started to close on one of them. i put my left arm underneath to stop it from closing where the lift gate put a lot of pressure on my forearm. the lift gate stopped and i was able to push it back up. injury seems to be minor but will have it checked. feels like it impacted the nerves going to the thumb and pointing finger. this is not the first time we had lift gate issues and have multiple videos demonstrating the problems at hand. this is the first time it actually caused injury.

"infotainment" touch screen in front dashboard delaminating. what can be described as bubbles or splotches, sponaneously appear, and cause system to constantly register touches. depending on location of "bubble(s)" highly dangerous and scary as system can randomly navigate, call, play music, etc. as if possessed by a ghost. back up camera affected too. anything which is attached to display can seemingly randomly switch, turn off, turn on, etc. seems to be worse in hot weather. can not turn off 'infotainment" panel/screen because system turns itself back on (as if registering the touch by a user).

Power rear lift gate does not work on a consistent basis. it will work normally for several days, then without warning, not work. will not work with remote or interior opening mechanism. only the manual release in the rear will unlatch the rear gate, which is quite heavy to lift and not designed to be done so in a manual fashion. unable to duplicate issue at subaru dealer. obviously, this is a know issue after reviewing similar complaints here.

The head unit of the vehicle is experiencing delamination which is causing "phantom inputs" where the screen registers touches on without any user input. this causes constant audio sound effects to be played which causes driver distraction. the only way to resolve this is to turn off the head unit completely. the delamination also causes "bubbles" to appear on the touch screen interface which renders the backup camera near inoperable due to the video from the backup camera being obstructed; this effect is further compounded in sunny conditions since the "bubbles" exacerbate the glare. subaru is aware of the problem and has issued a warranty for the 2018 model year vehicles as outlined in service bulletin 15-263-20. however, subaru has failed to correct the problem in subsequent model years.

At roughly 57k miles, the infotainment system in my subaru outback started flashing rapidly, thinking something was touching the top right corner of the screen. it changes the radio stations interrupts phone calls by transferring them off of the bluetooth system, affects the navigation system by stopping the map, and eventually locks itself up and because unusable. not only is this distracting to the driver, but it questions the integrity of all of the computer systems in the vehicle, including the subaru eyesight.

Battery drain. the vehicle battery will be dead after 2 days. i've needed charges over 15 times in 6 months. the battery was replaced twice and dealer said there was no parasitic drain when car is off, but offered no solution for fixing the car. i'm still having to call roadside services for a charge off and on. it's highly inconvenient and could be dangerous to not have any reliance on the battery. the car has less than 10,000 miles. i have been gypped into buying this car that isn't working properly. when will subaru take these vehicles back or provide a solution for dealers to implement?

There is a parasitic battery drain happening from somewhere in my subaru outback. i purchased a battery approximately 6 months ago because my previous one died. today this one died. nothing such as leaving lights on or anything else on my part precipitated this. it has not been inspected yet by the dealer. this seems to be a common thing based on research and needs to be a recall.

Battery failed to start vehicle. jumped with another battery, checked that the charging system was operating. the next morning it would not start. changed battery with a new one slightly larger, no problems. found out later that there are so many functions that drain the smaller battery. i did not want to be on the road and unable to restart the vehicle. others have had the same issues, there is a class action lawsuit with a settlement. filed the required forms and was denied because i did not have a subaru dealer replace the battery.

Car battery loses charge often due to parasitic dcm wire. have been stranded often with my children despite buying new batteries. battery, alternator, everything tests fine. but there is an electrical issue. the radio and other electronics go on the fritz a week or two before each time the car needs a jump. it’s unreliable and unsafe.

Two batteries in my subaru suddenly started draining completely within a few days of each other. one day my husband was on a busy street and the dashboard began flashing, the lights, dimmed, and the car started making an unusual beeping sound. our mechanic called subaru and was told that it could be a problem with a vcm fuse. he tested the car overnight and easily discovered the vcm fuse was the problem. the part to fix the problem has been back-ordered for two months and the local subaru dealer says it will be at least two more months before the part arrives. subaru has acknowledged that the car is not safe to drive. subaru customer advocacy has told us that the repair is not covered under our power train warranty. the part costs $900. plus, we have had to rent a car for over $1000 a month. subaru wants us to bring the car to a dealer to confirm that the problem is the vcm. the dealership is quite a ways away and the cost of towing the car could be very expensive. i said that i would be willing to pay the cost of towing so long as subaru agrees to reimburse me if the dealership finds that the problem is the vcm. subaru will not pay the cost of towing and said they might not pay for the cost of repairing the vcm if that is the problem. they would decide that only after they saw the car. although subaru has known for years of the problems with the vcm, they have never issued a recall nor have they even informed us of the potential problem. (my daughter had the same thing happen a few years ago. at that time, the needed part was available and subaru did not charge her). the defect with the vcm presents serious safety issues and now i will be without the car for at least two months and subaru is not taking responsibility for the defect. i appreciate any help you can give me. kathleen engel

Multiple cracked windshields: sept 2022: 1st incident - heard loud rock hit. so not surprised when i found windshield cracked the next morning. replaced. june 9, 2023: 2nd incident - no recollection of rock hitting windshield. came back to car after it was parked in the heat and found the windshield split. started at top and then formed a crack along top of windshield in both directions. i believe this was caused by the heat, not a rock. you'll see this in 3 attached photos june 22, 2023: picked up car from having windshield replaced and a small pebble hit the windshield and it immediately cracked. you'll see this in 1 attached photo. --- i know that subaru is using a thinner windshield so it works with their eyesight technology but i believe it makes it more prone to crack from extreme heat and from tiny rocks. maybe subaru owners have complained about this on the internet. i am now afraid to drive my car for fear of the windshield cracking again. subaru should be made to improve their windshields or pay for all of the broken windshields -- especially those that don't show rock damage.

Dcm / starlinks unit has a parasitic drain on battery that requires battery change every year. car doesn't start unexpectedly. not great for an outdoorsy car where we'd be more likely to be outside of cell signal.

Driving normally with no other vehicles nearby, crack developed in windshield almost half way up, from the left side, and within seconds crossed most of drivers side in a near direct line. this is the third windshield to crack in a 12 month period. both times replaced at my local subaru dealership where the vehicle was originally purchased. i have received a warning ticket from police for the prior crack, just before replacement due to safety issue. this newest crack is in drivers field of vision.

The infotainment system suddenly started playing random songs, started switching from maps to music, going through stations on the radio etc..escalated to not accepting any touch commands and totally took over doing its own thing like making random phone calls, etc which i could not stop because it won’t accept touch commands. my husband thought i was in an accident because it kept calling him as i was driving on the highway and i couldn’t stop it from calling him and i also couldn’t answer it. very dangerous as it gets loud at various times and suddenly will make a beep beep beep sound like it would if you were scrolling through stations. the service manager said this is a known issue in these cars and said it’s coming from behind the screen. he said we can try to turn it off by pushing the volume and station buttons at the same time but this only works for a few minutes then turns back on. he said the fix is like $2200 and everything is on back order so we are looking at months. his advice was to go to best buy and get a new radio. this is a $39,000 car with 32000 miles on it…but we followed his suggestion anyway and went to best buy and they said no way can they can do it because of the amplifier in the car. they said a new radio would not connect to the amplifier and harman kardon speakers and said it would be about $6000 to replace all of that.

Battery drain issue. the battery was replaced by dealer twice, and it drains down after about one month to two months. the car won't start and i need to call roadside service for a jump start several times a week. the dealer ran tests and says there is no unusual electronic drain when car is off, but didn't diagnose what the issue is--just replaced battery, and now after about 7 weeks i'm having same issue again.

Car has 28k miles, has required 4-5 battery replacements. cause is parasitic power drain. subaru dealer can not diagnose and/or fix the problem. subaru america is no help whatsoever. battery failure makes car inoperable, several instances have put us in significant risk.

The contact owns a 2019 subaru outback. the contact received notification of nhtsa campaign number: 21v587000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

I am the owner of the 2019 subaru outback. since i purchased the car back in 2019, i replaced the windshield 3 times already in 4 years of car ownership (10/2019, 11/2021, 8/2022) and only ~30k miles driven. every time even a minor struck into the windshield caused a major crack (over 1 foot length) within minutes of continued driving. this significantly impairs the clear vision through the windshield. additionally, rapid advancement in the size of the crack means that it has to be fully replaced every time with the cost of additional calibration of safety systems which makes the cost of the replacement extremely high. every windshield has been replaced in the subaru dealership with subaru-made components. this rate of replacement is highly unusual and i never experienced before such frequent windshield failure.

8/15/23 stopped at light. car ceased to drive. put in neutral, then drive, car lurched forward & drove. on 8/22/23, driving 50-60 mph, car suddenly goes into nothing. flash of light across the dashboard. manually put into drive and drove. took to reynolds subaru in orange, va. [xxx] , technician, drove car w/scan tool multiple times over several days. unable to duplicate what happened to us. the electric system? transmission? fear driving car as it could repeat incidents. we live with high speed roads, numerous 10- wheel trucks, no shoulders, no room for failures. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The screen gets has bubbles form behind it from condensation and causes it to flash and click buttons on its own. it will interrupt maps while navigating, is very distracting, and dangerous to have this radio equipped when it is a known issue. i have almost crashed because of this.

The contact owns a 2019 subaru outback. the contact stated that while the vehicle was stationary, the check battery warning light illuminated. after calling roadside assistance, the technician was unable to jump-start the vehicle. the battery was later replaced but had since displayed symptoms of excessive power drainage, requiring constant recharges. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 64,000.

The screen has bubbles form behind it from condensation and causes it to phantom press buttons. it will interrupt any activity you do it's is very distracting and dangerousfor equipped to fail when it is a known issue.

Minor rock strike from road driving on 09/15/23. this resulted in a crack about 8" long on passenger side of window. in 7 days, the crack has grown to about 36" and has fractured in multiple locations. the crack continues to grow even while the vehicle is stationary and not experiencing severe weather events. this is due to a poor bracing of the window on the top frame portion of its mounting location on the vehicle.

Radio headunit -- freezes and has ghost inputs. makes the unit unusable- no backup camera. flashes and beeps constantly. you can not mute it or stop it. it seems to also cause the "eyesight" to not behave normally

Small rock impact at top passenger side of the windshield spidered beyond repair in about 30 minutes.

The contact owns a 2019 subaru outback. the contact stated that the vehicle failed to start immediately as designed. the contact was able to start the vehicle after several attempts. there was no warning light illuminated. the vehicle was taken to the dealer, where the failure recurred. the dealer diagnosed that the fuel pump had failed and needed to be replaced. the vehicle was being repaired. the contact related the failure to nhtsa campaign numbers: 21v587000 (fuel system, gasoline) and 20v218000 (fuel system, gasoline); however, the vin was not included in the recalls. the manufacturer was not notified of the failure. the failure mileage was approximately 24,000.

On july 28th, my touch screen (head unit) in my subaru outback suddenly delaminated overnight. from that point foward, all systems connected to the head unit have been either unusable or intermittent--often dangerously so. my backup camera and blind spot indicators are randomly unusable; the gps system turns itself on and off in use (and half the time, screen itself cycles through "ghost touches" and is unable to be directed in any way); my car calls random people through the bluetooth system while driving, which is a major distraction, and starlink is unusable. internet searching has revealed a proposed class action lawsuit against subaru for the known issues with their head units; the 2018 models were recalled, but as mine is a 2019, i have been told i'm ineligible for support with repairs and would need to pay 3k out of pocket. i can't sell the car with the level of defects it currently has, and driving the vehicle is at best irritating and at worst, dangerous (depending on how the head unit behaves that day). i purchased this car because i wanted to have a backup camera, blind spot indicators, access to gps support, and more.

Subaru outback had been parked in my garage for a few days. when i decided to move it, i backed out of my garage and noticed that my car had this squiggly crack on my windshield. i see this happen to a lot of subaru owners. called about getting a defective windshield replaced and was told no. after seeing thaf theres been a lot of complaints of the similar issue. issue happened on 9.28.23

Diagnosis from dealer - dcm is causing a draw on battery during sleep mode will need new dcm to be replaced to stop draw on battery. battery is drained after a couple days of not driving the car. battery was replace in may 2023. safety issue if somewhere where car can not be jumped.

The contact owns a 2019 subaru outback. the contact stated while driving at an undisclosed speed, the vehicle independently accelerated. the contact stated she avoided crashing into another vehicle however, the vehicle struck the curb before coming to a stop. the contact stated that the front passenger’s side tire was damaged and became flattened. the vehicle was towed to an independent mechanic and the tire was replaced. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer to be diagnosed. the failure mileage was approximately 47,122. the vin was unavailable.

My battery died and i replaced it. suddenly my radio/screen system started to malfunction. it no longer works at all other than interrupting phone calls by switching from car to phone speaker. i have no access to any safety features. now my brand new battery of one month isn’t working. when i had an oil change at the dealership last month, they were familiar with the issue but stated there was a recall on the exact issue for a different year. they said i’d have to pay $1000 for a new radio interface. my question is why is the radio/screen and the battery failing at the same time? why is there a recall one year off and my car is costing me a fortune and so much time.

The contact owns a 2019 subaru outback. the contact stated that while the vehicle was parked, the vehicle failed to start-up. several unknown warning lights were illuminated. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the failure was due the battery not operating as designed. the battery was replaced; however, the failure recurred. the vehicle was taken back to the dealer to be diagnosed. the contact was informed that the data control module (dcm) had failed and needed to be replaced. the dcm was replaced, and the vehicle was repaired. the manufacturer was made aware of the failure and informed the contact that the vin was not under recall for the failure. the failure mileage was approximately 24,941.

This is known issue with the electrical system that is associated with the touch screen controls. without any driver input, the eyesight driver assist system was shutoff. that system controls adaptive cruise control, collision avoidance, and lane departure features. rebooting the starlink touch screen restored those functions. the safety issue is that no audible warning gave indication that the safety features were disabled. two icons appeared on the dash. there appears to be a class action suit that applies to the starlink system for my model year. it is important to understand that this more than merely a problem with the entertainment features.

The 2019 subaru outbacks have a data communication module (dcm) which allows hands-free access to audio features of the car. the dcm (generation 1) was designed to work on 3g networks and also provides access to starlink which could be used in an emergency. with the deactivation of the 3g network, the dcm drains the car's main battery. thus the car will not start if left unattended for any length of time. if the dcm is disabled by pulling the fuse, the hands-free features of the car are also disabled as well as starlink. there is a class action lawsuit regarding this problem, however, it only covers the batteries that are damaged due to being drained and does not address the root cause of the problem.

Failing and malfunctioning head unit. this is a known problem with subaru outbacks. the inside is delaminating causing bubbles inside screen. the touch screen thinks you are touching it so it will skip stations, press all kinds of buttons on the menu screen, and even call contacts on your phone. i had to shut the radio off completely to a black screen as it’s dangerous while driving. i’ve been waiting almost a year for a replacement with no eta from subaru, told on “indefinite back order”. i paid the car off intending to keep it many years and purchased an extended warranty that is useless.

I previously reported the deteriorating state of my head unit (which controls all features relating to the screen in my vehicle--including the backup camera). the head unit spontaneously "delaminated" in early august and now has a persistent "ghost touch" that has escalated to the point that the car now rapidly cycles through screen movements and features--all while making a persistent beeping noise that cannot be turned off (even if you adjust the volume knob down to zero). this is distracting beyond belief, and renders the car virtually undriveable. this is known issue to subaru, and a class action lawsuit has been filed, but they appear to want to wait to see if they lawsuit is successful before they rectify the issue with owners. they have told me repairs would run close to 4k and the parts to fix the car are backordered for over a year. in the meantime, the car essentially cannot be driven, as loud and random beeping coupled with a constantly zooming and moving screen is highly distracting. the backup camera is also intermittently affected by the screen's delamination, rendering it unuseable.

Battery keeps draining. was reading about a known issue with dcm

The car has had 4 batteries in four years. there is a voltage drain to the "cam" computer module, as it fails to go into full sleep mode. i was not aware of this issue thinking they wer bad batteries. yesterday it was dead again but the battery was good just needed charging. however, the rear hatch would not open and beeper alarm would go off while driving. the alarm would go off in drive or reverse and stop when the car stopped. if i continue driving it stops after about two minutes, but will sound off once i stop and start driving again for another 2 minutes. there are no subaru dealers within 100 miles. the local chevy dealer diagnoisted the problem stating it was a known problem for 2018-21 outbacks.

The contact owns a 2019 subaru outback. the contact stated while attempting to start the vehicle, it was discovered that the battery power was drained. the battery was recharged; however, later the failure reoccurred. the battery was replaced but the failure continued to occur. the cause of the failure was not yet determined. the manufacturer and local dealer were not yet notified of the failure. the contact stated that after removing the dcm fuse the failure was remedied however, other electrical features became inoperable. the failure mileage was 20,000.

Defective infotainment system. there is a known issue with the touchscreen starlink system that can experience the dynamic or phantom input, i.e. a “ghost touch” that causes the system to change sources, shut off, reboot, or work intermittently or not at all. even when the input does not change, the system emits the audible beep sound as if changes are being selecting via the touch screen. the distraction resulted in me taking my eyes off the road. the touch screen has ghost blobs or prints on the underside of the touch screen. reported the issue to subaru of america, who was already aware of the issue; they have received complaints for 2019-2023 models. the same issue was resolved via a class action suit for previous models.

Battery drain after sitting for 2 weeks. new battery. dead again.

At this point i dont know what to do. this has been a reoccurring problem since i initially purchased the car. - electrical issues have been a problem since the day we purchased the vehicle. initially thought it was our toddlers fault. raised multiple times at multiple dealerships. i have yet to find a service center that can tell me why my car will not start other than they can tell something is draining the battery. no warnings. safety is of concern, because one never knows when the issue will occur. for example, brand new battery died in parking lot of my kids school. - fuel pump issues - took car on drive from la to las vegas, with child. car struggled to maintain speed. exited in barstow, ca. parked at a midas, which was closed, and was stranded with a toddler. after 3 hours of waiting in parking lot, was able to get car started. drove to closest hotel. the following day, was able to get car back to midas where it was determined the fuel pump broke. safety was at risk as my 3 year had to sit in 110 degree weather heat. subaru did tow the car back to the closest dealership and fixed the fuel pump, and reimbursed me for the rental car. car was in shop for over 2 weeks. was not reimbursed for hotel or midas diagnostics.

I have a 2019 subaru outback. i bought it used in june 2023 and all warranties have expired. my battery has been drained multiple times. i have to get it jumped to start the car. there is a long reddit thread that explains that a fuse powering the subaru starlink system (its version of onstar) drains the battery even when the car is off. see --> [xxx] my dealership has pushed back that my problem is the dcm fuse--they say the radio unit is draining my battery. their only solution is to find either (1) a used radio or (2) order a new radio which costs $1500 and it on a 6-12 month back order. i've contacted subaru of america for help and i am awaiting for one of their specialists to contact me. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I had a sudden dead battery in january 2023. my mechanic replaced it, and told me that subaru had a service bulletin about a parasitic drain issue. in october, my battery died again, so my mechanic kept the car for several days, discovered that it would drain after charging, so he pulled all the fuses, individually, based on his hunch from the service bulletin, and found that the starlink fuse was the problem. (i believe it’s dcm #9). so, he pulled it, and replaced the battery again (under warranty) as it had been totally drained. he talked to subaru, who said the fuse is back ordered around the country, and he will notify me when the part is available. he estimates it will cost about $600 to fix. my car seems fine, now, except i’ve also lost the hands free phone capability and had to buy a phone holder in the meantime, to be safe and legal. and i always have jumper cables in my car so i don’t get stuck somewhere. it seems to me that subaru must be aware of this problem, and i think they should pay for replacing this part, as it is a very expensive fix.

The hood popped open at 35 mph causing loss of sight. i was in traffic and luckily was able to pull the car off the road. i am taking it to the dealer as soon as i can get an appointment. there were no warning lights or messages prior. i will secure the hood with something before i drive it to the dealer. if i had been driving on the interstate i am sure the hood would have smashed into windshield. i consider this a very dangerous problem.

The contact owns a 2019 subaru outback. the contact stated that while the vehicle was parked unattended, he noticed that the front windshield was cracked. the crack began on the passenger’s side and went towards the middle of the windshield. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 46,000.

The contact owns a 2019 subaru outback. the contact stated that the head unit had delaminated, and the gps unit was inoperable. the contact stated that the radio volume increased to high independently. additionally, the gps made phantom calls. there were no warning lights illuminated. the vehicle was taken to the local dealer, where it was diagnosed that the gps unit was delaminated and needed to be replaced. the contact was informed that the part was on backorder. the manufacturer was contacted and offered to assist with the cost of the repair. the failure mileage was approximately 63,000.

There is a persistent battery issue that, after repeated periods of short-trip-driving, results in a dead battery. there is a parasitic drain on the battery. we've had the battery replaced twice, and the issue still continues. we're worried that this will leave us stranded somewhere with a vehicle that won't start.

2019 subaru outback, 3.6r limited, approx. 3.5 years old with around 36000 miles, when i noticed small bubbles forming near the upper right hand corner of the infotainment touch screen. shortly thereafter, the number of bubbles increased, the radio would change stations on its own, sometimes turn on by itself, and the navigation would not work. took it to the dealer and was told i would need a new info system at my expense and they were on back order.

Cracked windshield (2nd incident in less than 18 months). windshield cracked without any impact with rocks or other objects. this is an oem windshield that was installed and calibrated at sheehy subaru springfield, va. this windshield easily cracks or is damage (impacts blemishes) by minor/small objects, which is unreasonable. this latest incident that i am reporting is a hair line crack, about 14” in length that runs from the edge of the windshield to the middle; there was no impact; this appears to be a temperature change like crack. it adversely affects visibility. this is a very expensive repair $1,500 for oem and calibration.

Battery dies on a consistent basis and appears to be a trickle drain on the battery. after reading numerous online forums this appears to be a consistent issue that has not been addressed by subaru of america. it appears the drain is caused by the dcm fuse being faulty. i have recently had the vehicle inspected by an authorized subaru dealership with no issues noted. while this issue does not create any immediate safety concerns, it could place individuals at risk if they found themselves in remote and/or dangerous locations with no ability to start their vehicle. according to online forums this issue has been observed by multiple subaru dealers. there are no warning lamps, messages, or other symptoms of this issue other than a dead battery.

Starlink system is malfunctioning. the radio spontaneously begins scanning through stations and will not stop even when "scan" icon is pressed or preset station pressed. also, the bluetooth connectivity to my phone is randomly lost. this has caused distractions while driving and loss of "hands free" features for my phone and is a safety hazard.

The contact owns a 2019 subaru outback. the contact stated while the vehicle was parked in the residential garage, the contact turned the ignition key to start the vehicle; however, the vehicle failed to start. the contact charged the battery for six hours and then was able to start the vehicle. the following day the contact attempted to start the vehicle and the vehicle failed to start. the contact was advised to purchase a new battery to replace the old battery. the contact stated that the battery was replaced; however, the new battery lasted for only six weeks. the vehicle was taken to the dealer where it was diagnosed with a failed data control module. the contact was informed that the data control module needed to be replaced. the vehicle was being repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 51,500.

Subarus have a battery drain problem. frequently, my car would unexpectedly have a dead battery and not start. this is a safety issue for anyone needing to drive as part of an emergency response, to a hospital, to a doctor, etc. being unexpectedly unable to drive at all could leave people stranded on cold nights, on the side of the road, or unable to get to necessary services/meals/warmth/ etc. the issue is a common one for subaru owners like me, and there was a class action lawsuit on the issue for 2015-2020 subarus. that lawsuit was settled with a battery replacement warranty extension, and a software update to the ecm. replacing the battery and updating the ecm software did not solve the problem. not for me and not for many others. the real source of the parasitic drain is the dcm. subaru knows this and dealerships will readily admit it is a widespread common problem, with the dcm, an expensive part, on backorder, and weekly repairs being done at most subaru dealerships to replace faulty dcms. but it is not covered under the class action settlement, and there is still no recall for it. subaru should be accountable to ensuring their car batteries are not unexpectedly dead, and that people can drive when needed, and their cars can start. this is a widely spread issue, and subaru dealerships will try to hide the issue in the software update, which frequently doesn't fix the problem, when they know the real issue is that a replacement dcm is needed.

I have submitted for extended warranty battery service in the subaru battery settlement confirmation number is sb68712430. this battery settlement should include the dcm as replacing the battery does not fix the problem. i believe this is an electrical fault (parasitic current draw) is caused by the the faulty dcm. there are hundreds of people posted the same issue. this should be a recall.

Windshield started to crack despite no incident and crack has rapidly expanded

Battery started draining while parked when the car was about 3 years 8 months old. i got a new higher capacity battery and it also drained several times.

I purchased this vehicle brand new in 2020 and had never experienced any issues with the battery this year alone(2023) i have had to replace the battery 4 times. i would used the jump method leaving the to car running for at least 15 minutes before driving and then within the next month or two the battery is drained and dead again. when i took my vehicle to the dealership the mechanic already knew what the dcm would be the issue. i then called the manufacturer after doing more research and noticed that this is a very common issue and it has not been recalled yet. after performing the dcm test it was confirmed that was the issue and i am still being ask to pay the 1200.00 bill.

My 2019 infotainment systems has begun delamination from the outer glass on the back side. it is causing ghost operations of the systems. access to my safety features are through the system.

Front windshield cracked without any impact. was parked in my driveway for previous 3 days. got in to drive and noticed the large crack right away. it started from the passenger mid lower edge and within a day it cracked halfway across passenger side. there was no divot or impact that caused this.

The touch screen on my head unit no longer works consistently. the screen flickers and changes menus constantly. when making hand's free calls, the call often goes on hold with no way of getting out of hold due to the broken touch screen. the knobs and side buttons also regularly don't work. need to use the phone to cancel call or get out of hold. this is extremely distracting when driving and has almost caused an accident multiple times.

The contact owns a 2019 subaru outback. the contact stated that the vehicle failed to start on several occasions due to the battery failing to retain the charge. the vehicle had to be jumpstarted. additionally, the liftgate failed to open due to the low battery. the vehicle was taken to the dealer, where it was diagnosed that the dcm was draining the battery and determined that the dcm and battery needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the failure mileage was approximately 52,000.

The dcm fuse was draining my battery. which lead to me having a dead car battery. i had the battery replaced and paid out of pocket. the less than a week later it drained that new battery, which i had to pay for again. this lead to having my car dead on the side of the road because this dcm fuse was draining power from my battery when the car was off. this is a major issue and should be a recalled part asap.

I purchased this 2019 subaru outback new. in less than three months, the windshield cracked at the edge on the driver's side. i had the window replaced and two years later it cracked again in exactly the same place. i have not had the vehicle inspected since then and there were no warning lights or other symptoms prior to the crack appearing.

After driving 5 miles or so, the air bag indicator light goes on. after stopping for 10 minutes for shopping, etc., y starting the car again the light is out until i drive a few more miles & then the light comes on again. this started last week when it was very cold here. today, it was in the 50s & the same thing happened. i have not contacted the dealer yet because of the inconsistency. i have to search the internet more to see if others are having the same problem.

Ignition and battery failure - unable to unlock certain parts of the car, all electrical is dead this is the second incidence in 6 months. not weather dependent. one incidence in june and another in january. entered car, pressed ignition button, no ignition, the icons all lit up in red on the indicator dash. previously aaa indicated that the battery was totally dead, no amps, appeared to be an electrical problem and not strictly a battery problem according to aaa. at dealership they performed a "drain test." they told me that is all they could do. customer service gave me a battery for "free." i don't know if it was a used battery or a new one. this time i will pay for the battery to make sure it is new. no words of why this occurred to my car were stated. they just pushed the repair invoice towards me with the keys and said i was ready to go. this time when i called they told me they could only do the "drain" test again. i knew i had to investigate since they were not helping me find the source of the problem. this could be a major problem if one was locked in the car and the electrical failed. worse yet if a fire occurred and one could not get out, death could occur. when i left the car after the ignition did not work, the ignition light on the ignition button stayed on. (lit up in red) please help me out with this. the auto is a touring outback - year 2019.

The radio receiver is defective as it experiences ghost touches and changes screens by itself while driving. this causes it to change settings, remove paired devices, open apps, change the radio stations, and several other things. as one could imagine, this is a major distraction while driving. i purchased the car working flawlessly in june of 2023. the issues did not arise until after a few hot days happened in fl around august of 2023 and i noticed the screen started to form bubbles. the touch screen is now inoperable so i am unable to change the clock, use navigation, reset maintenance reminders, or use any other built-in functions. luckily the backup camera still works but can be hard to see in certain lighting. previous model year subarus were covered under a class action lawsuit for experiencing similar issues but not 2019. the last time i took my vehicle in for service, the service rep had mentioned they were unable to reset my maintenance reminder due to the touchscreen being unresponsive. i reached out to subaru of america to ask for assistance in getting it resolved. they offered to pay $1,000 of the over $2,800 repair quote i received from my local subaru dealer. since an oem unit will most likely do the same thing after a period of time, i looked into an aftermarket replacement as well. i was quoted around $1,100 to get a new aftermarket receiver and maintain majority of the factory "creature comforts" like steering wheel controls, backup camera, and vehicle information. i have attached pictures that are from september 2023, december 2023, and january 2024.

Battery has been dead,if sitting acouple of days of not driving,charge it up and in acouple of days it's is dead again,seem the data communication module(dcm) is what is drawing the battery dead

I have 2019 outback subaru. i just paid 5k to get the cam carrier fixed in november, now i am being told my motor is going out and i have to get additional work done to the cam carrier. i got my car in october of 2019 with 3/miles, my car has a little of 91k miles. why do i have to come out my pocket almost 10k with this car being a 2019. i am very angry, beyond words. subaru is coating people alot of money. i would never tell anyone took get a subaru.

The head unit (radio) on my 2019 subaru outback began developing "bubbles" behind the touch screen which is causing phantom touches. without any human interference, the radio will suddenly start switching channels and functions on the radio in a very rapid sequence. when this occurs while driving, it is extremely distracting for the driver. the only solution is to turn the entire head unit off and go without radio, navigation, nor bluetooth capabilities. subaru prides itself on safety, and yet subaru of america seems to not take this issue seriously. i have filed a case with subaru of america, but they seem satisfied to make customers foot the bills for diagnostic testing, meanwhile the head unit in question is on a backorder and simply not available. harman kardon is the maker of the head unit and should be made to pay for the development of a new head unit without serious defects. but if subaru is truly the company they say there are, then they need to take responsibility as well and provide the replacement of the defective units regardless of warranty status. at first this may appear as a "cosmetic issue," but i can honestly say that my initial experience was so distracting and confusing, and occurred in an area where i was not able to pull over. i consider myself very lucky that i was involved in any kind of accident.

As of today 1-31-24 i have to replace my windshield for the 3rd time. the first windshield was broken when a rock from a semi the rock stuck the windshield (7k miles). i paid for that one b/c that rock would have cracked any windshield. the 2nd windshield cracked for what seemed to me to be no apparent reason (36 k miles). and the fourth windshield (48k miles) has now cracked in two places for no apparent reason. subaru paid for the 3rd windshield but subaru customer advocacy says they won't pay for another windshield b/c they paid for the 3rd windshield as a matter of "courtesy". my wife and i have owned 10-13 subaru's and many other vehicles since the 1980's and have never had any windshield problems like this before. there has to be something wrong with the design or materials in these windshields.

Battery failure! something is draining the battery constantly causing it to fail and the vehicle will not start without a jump. we have owned the vehicle since it was new and have been dealing with the battery failing ever since. we have gone through several new batteries and the batteries continue to get depleted and fail...

Starling system that also controls the hands free voice control for phone and navigation has a data control module that is trying to connect to an out dated relay or 3g phone tower. because the system cannot connect the car continues to loop itself in its programming to keep trying. the continuous retrying eventually drains the battery causing the car to not start. the fix within the subaru outback forum has a fix to remove the data control module fuse. when this fuse is remove the hands free calling and navigation is also disabled. repeated attempts for subaru to replace or update the starlink system is not acknowledged and it’s claimed that subaru does not recognize that there is an error in the starlink programming or system that causes a battery drain.

2019 subaru outback purchased new 10/10/2018. december 13, 2021 original battery dead replaced by firestone cost $164.51 - 53,931 miles. june 8, 2023 dead battery - towed to firestone - replaced battery. december 28, 2023 - dead battery vehicle wouldn’t start - recharged battery. january 7, 2024 - dead battery vehicle wouldn’t start - recharged battery. january 9, 2024 - firestone tested battery - could not diagnose problem cost $37.99. january 12,2024 - subaru dealer performed battery draw test cost $170.00 - concluded dcm (data communications module needed to be replaced) - 88,009 miles. february 1, 2024 currently still waiting on dcm back-order to arrive at the subaru dealer. cost to replace dcm $800. subaru has many class action lawsuits on its 2015 - 2020 vehicles over dead battery failures but is not offering a recall replacement of the dcm causing the failures. also, the reimbursement for a dead battery has expired leaving owners of these vehicles to replace this dcm part on their own expense. without replacing this part leaves the owner waking up every day not knowing if their vehicle will start.

Windshield has been cracked and replaced 3 times and currently has another crack, all within 17 months. also head unit has internal malfunction and must be replaced at cost of $1700 +/-

Repeated dead battery. have replaced battery to no avail.

2019 subaru outback many issues bought the car for safety for my newborn child in 2019. has had multiple issues windshield keeps cracking. the steering column manual lever keeps collapsing causing unreliable steering and safety issues could possibly cause injury/death due to accident. the other major issue is there is now a head gasket leak in a car that only has 55,000 miles it's under on the miles for warranty but 3 months over for time. try to work with the dealership and subaru america to no resolve of the issue they offered a minor discount they should be covering the whole thing i have owned many cars brand new going over 100,000 miles plus with no such issue of a head gasket. i am a disabled marine corps military veteran and the cooperation from subaru as supposedly number one safest vehicle was not what i expected. if subaru doesn't fix this it will be my last subaru ever and this was my first not a great impression by any means.

2019 subaru outback with 55,000 miles has a head gasket leaking 3 months over the warranty. but within the mileage. also the steering column manual lever adjustment collapses intermittently causing severe safety issues and/or an accident.

Faulty dcm causing parasitic drain on battery causing dead battery every two days. new battery did not solve problem.

My 2019 subaru outback has a defective screen. the screen has begun to delaminate from the inside and causes the screen to jump around and not be able to stay on one screen. the power button also seems to not be working and is cause the radio to turn on and off. because of those two issues, the radio screen jumps around and turns off and on, posing a major safety risk. i tried taking the car to the place i bought it and a subaru dealer, and they will not help financially or with the repair even though they have this issue with other year models of the same car. picture is attached. has sense gotten worse.

Dcm is a parasitic drain on the battery according to the dealership. replaced battery twice. the "fix" online is to pull the fuse but starlink and hands free won't work without it.

My subaru outback has been having an issue with a dead battery, every month for the past 4 months. my dealership has done 2 complete diagnostics, overloading the system, etc. they have come up with nothing on why my battery dies. when i have taken my car in to be checked, it's always with a new battery that is still good. i have had 3 new batteries in the past 4 months, plus multiple charges. something drains the battery within a month's time. this past visit to the dealership, i have refused to pick up my vehicle because i know it's going to die in a month. i can't live like this, not knowing when it will die. i am most particular about making sure doors and tailgate are completely closed. is there anything more the dealership should be checking into? any advice would be appreciated.

Repeatedly dead battery. experiencing premature parasitic battery drain in outback, i had to jump the car every morning.

The contact owns a 2019 subaru outback. the contact stated while driving at an undisclosed speed, the entertainment system randomly restarted without warning, froze, and then became unresponsive. the system was uncontrollable and was transitioning from one program to another independently. the entertainment system affected eyesight warnings, back up camera, and the gps. no warning light was illuminated. the vehicle was not taken to the dealer and was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 89,000.

I have had 3 dead battery issues with this car. something is draining the battery while the car is off.

The contact owns a 2019 subaru outback. the contact stated that while the vehicle was parked, the front windshield fractured without impact. the contact stated that it was the second time that the failure had occurred. the vehicle was taken to the dealer where the contact was informed that the failure was due to the impact of a possible rock chip. the contact was also advised that the failure was not a factory defect. the vehicle was not repaired. the manufacturer was made aware of the failure but did not assist. the failure mileage was approximately 50,535.

I subscribe to subaru star link from the time i first purchased our outback in 2019. the system does not continuously perform correctly. i have taken our outback to the dealer and they try to recalibrate the unit, but it does not continue to perform correctly. in march of 2023 i was in an accident and star link did not notify the police. when we called the police they stated that they received no notification from star link. on february 23, 2024 youngsters tried to break into our outback the police saw this incident and expressed surprise that star link gave them no notification. can not manage to get star link to continuously work. unit does not give traffic warnings.

Windshield has cracked (large about 10 inches or more) 2 times within a year for no apparent reason. both times the weather did not have fast shifting changes and the car was sitting in the driveway or in the garage at my residence.

My windshield cracked for the 6th time with nothing hitting on this occasion. it immediately shattered and even lost a piece of glass from where it cracked. i believe this to be a safety issue as it could immediately inter with my safety and radar equipment. i am worried if the glass cracks without contact what would happen if something significant hit it. additionally since this is the 6th time i am concerned that something could be wrong with the design of the vehicle. i have contacted subaru multiple times without resolve.

The dcm component failed and is available for inspection by the dealer. when a manufacture has knowledge of a component that has a record of failure but ignores the need for replacement; it becomes a safety concern. any problem when neglected is a potential safety issue. the dealer has confirmed the dcm is responsible for causing the engine battery to fail. no warning. no mention in vehicles regular maintenance schedule. the dealer reports soa advised the service department to stock dcm's.

The battery keeps draining/dying and i need to constantly jump start the car. i’ve replaced the battery and it keeps happening.

The head unit is malfunctioning due to bubbles behind the screen, causing various systems to act up. when a phone is plugged in for guidance it will randomly change the settings and guidance goes away. it will automatically call people. radio stations and music turn on and off, and change by themselves. all of these are distractions while driving, and negate the safety features of the in dash guidance and hands free phone features. this is a continuous problem.

Delamination on radio screen causing head unit to go crazy on its own. identical issues reported in 2017/2018 models resulting in class suit vs subaru… at this time subaru dealership advised subaru is not addressing the known defective head unit issue and quoting $2000 for replacement which is ridiculous for a 4-5 year old car. assistance needed to have subaru issue a recall and take ownership for its defective product.

My battery continually dies leaving me stranded. i have to carry a jumper box to be sure i can start my car and safely get home . from doing research, subaru is aware of this problem from the tech bulletins they have posted . they should replace the dcm for their customers and update the program as well.

Broken axle, ecm or engine control module, replaced with third battery with only 77,000 miles. this car is a lemon and a total,piece of junk my wife’s 2020 subaru forrester has a console which is a complete hazard on the road. if you put anything on the console it doesn’t stay and slides off talk about a complete distraction and safety danger just because of lazy manufacturing and stupid engineers who can’t think their way out of a wet paperbag

I am writing to bring to your attention a concerning matter regarding a 2019 subaru outback. this vehicle has a known factory defect that results in excessive electrical draw from one of the factory-installed systems (dcm), leading to drained car batteries. this issue poses a significant risk, especially in situations where the vehicle may fail in dangerous environments. subaru has previously issued a recall for the same issue on earlier model years, indicating awareness of the problem. however, they have failed to extend this recall to the 2019 model, despite it being part of the same manufacturing series. this inconsistency in addressing the issue is deeply concerning and potentially puts consumers at risk. given the potential safety implications and the manufacturer's failure to take adequate action, i urge your office to investigate this matter thoroughly. thank you for your attention to this matter, and i look forward to your prompt action in resolving this issue and ensuring the safety of consumers.

I put my 2019 subaru outback in park, stepped out of my car and the car proceeded to unexpeectedly roll forward with the door knocking me to the ground. the back wheels of the car then ran over both my legs. the vehicle has not been inspected by the manufacturer, police, insurance company or anyone else. i sent a letter january 1, 2024 to subaru's customer advocacy department, but have not received a response. there were no warning lamps, messages or other symptoms of the car unexpectedly going out of gear after being placed in park. prior to this occuring.

3rd battery in 2019 outback. park car and next day battery is dead. and fully dead. does not even want to take a charge at times…. 39000 on vehicle. dealer could not find anything. coincidently the passenger front window quits working also. there is no warning to this just next day vehicle will not start. all work is done at the mandan nd subaru dealership.

We own a 2019 outback, and have had the windshield replaced twice prior this event. the first was a year ago with about 70k miles after the windshield suddenly cracked while going about 70mph, this happen when no other cares where around. the second time was 2 weeks later when we came outside in the morning and the windshield was cracked while parked in a parking lot. now for the 3rd time the windshield has cracked while parked in the garage, the windshield has cracked more each night, and has not grown is size while driving. coincidental all the cracks have started in the same spot, lower portion of the windshield by the wiper, just to the right of the driver. we have been told every time by the dealer that it has been a rock chip, but its hard to get a rock chip when teh vehicle is in the garage and not moving.

While traveling early morning on [xxx] heading for fall vacation, we heard a loud pop in the car. unsure as to what happened, my daughter who was in the back seat, noticed a crack in the windshield. the crack started in the lower corner on the passenger side. as we traveled the crack kept getting longer. this seemed strange because it was very early morning and no other cars were around us at the time we heard the loud pop. where we vacation is actually with some friends at their place on beach. our friend had seen my car right after i had purchased it and she purchased her a subaru outback as well. when we finally arrived, we mentioned about our windshield and the same thing had happened to her car in the very same spot. i had this replaced when we returned home in tennessee. which cost me a $500.00 deductible. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Starlink system not have service. sos button doesn't work. my safety and life after an accident may be at risk because the sos system will not call for help

When defroster was turned on, a crack began on the windshield at the bottom, left of middle. as the days went on, the crack continued to spread when heat was on or sun heated up the windshield. in 3 months it went from a 4 inch to a 10 inch crack that obstructed view. we just had it replaced after paying a $500 deductible, with no guarantee it won’t recur.

Touchscreen has delaminated and bubbled, and it begins to operate on its own, and is unresponsive to correction. this affects the settings, navigation, and infotainment systems. at worst, it causes navigation and maps to be inoperative at critical times. at best, it is distracting to the driver while trying to get it responsive, back in control. dealership wants $3k to replace entire screen system, which is excessive for a new vehicle.

Having dead battery issues due to dcm drain when vehicle parked in garage. i replaced 2 batteries since november 2023 and last dead battery issue march 2024. took it to dealer brilliance subaru and they said they found no problem. went to another mechanic and they said draining 150 or more milliamps from dcm fuse #9 when they take out milliamps returned to normal draw i think 20 or less but then i lose front speakers and bluetooth or more stuff. so thats not the fix.

The battery has a substantial drain on it when the car is not in use. the car is not reliable to get from one place to another, especially if it sits for 24+ hours. the danger comes in that we may be left stranded in a remote area where no cell service is available. we often go to remote areas to camp. the vehicle and battery have been inspected by the dealership and they recommended a larger battery due to a settlement in a class action lawsuit. however, this does not fix the battery drain. another class action suit is in the process to address this situation. no symptoms or warnings for when the battery dies. everything operates just fine until it does not. absolutely unpredictable.

Windshields crack easily. i was using the original windshield and it was cracked on the passenger side. common error of subaru outback. my car is only 37000miles.

Windshield cracked and replaced

My complaint is the outback head unit. this unit has a delaminated surface on the inside of the outback touch screen. this was explained to me by the service manager, at the local subaru dealer. the screen looks to have little bubbles inside the touch screen covering 45% of screen. during the daytime the sunlight shining on the screen and the bubbles, blocks the feed from the backup camera when the car is shifted in reverse. the head unit will also bounce the various apps in the unit, in a totally random pattern. from the radio (fm to am to sirius), then to the cd player, to car play and the blue tooth app. the head unit has added the navigation into the mix in the last week. the only way to negate this mess is to turn the head unit off while operating the vehicle. after talking with subaru customer service and the subaru dealer, my cost to replacement would be $345.90 and subaru would cover the rest. this was discussed on march 5th. i have tried to get any updates for replacing the head unit and no one from the dealer or subaru customer service have returned calls or text messages.

The contact's wife owned a 2019 subaru outback. the contact stated that while the vehicle was parked for approximately 4 to 5 hours in the car port unattended, the contact noticed that the vehicle had caught fire near the rear driver's side and burned up a portion of the garage and house, the fence, a datsun truck, two golf carts, and trees were burned. the contact was previously at the local dealer for routine service. the fire department was able to aid in extinguishing the fire. there were no reported injuries, crash or air bag deployment. the vehicle was towed to the junk yard. a police report was filed. the local dealer was not contacted after the failure. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 22,000.  the vehicle was deemed a total loss by the insurance company.

The infotainment system in my 2019 subaru outback glitched/ stops working randomly. i have a video of the touchscreen glitching and making selections betweens apps by itself. also, i've started having random alerts pop up on the dash, such as: " obstacle ahead" when there is not an obstacle ahead or "roads may be icy" when it is 60 degrees outside. i reported it to subaru, which they advised me to take it to crown subaru to have them take a look at it and they can submit a claim. i took it to the crown subaru & when i told them the problem, the lady that helped me stated, " yeah, this is common, i know exactly what your talking about." she then called another employee and told him she needed a quote for a infotainment center that was delaminating and was making selections on it's own. a week later i received a call from subaru stating they would pay $500 of the bill as a one time goodwill gesture. the quote from crown subaru was for $900.

The head unit in my vehicle is malfunctioning and causing a safety issue. the unit will flash on and off and change displays with distracting noises with no apparent cause. it has also caused my phone to call random contacts without warning which is causes a safety issue as i need to pull over and disconnect my phone from wi-fi to address the issue. i am unable to use my maps feature because of this issue as well. finally, i am unable to safely back up using my camera as the screen has bubbled / discolored causing me to not be able to safely view the traffic or obstacles behind my car.

Within a year, my windshield has cracked 4 times with subaru glass. these cracks are huge coming from either the top or bottom. with the crack, i feel like the eyesight feature is not accurate therefore causing weird serving. so i do not feel safe leaving my lane assist on. i have had 3 subaru glass and one safelite glass, and this seems to be a reoccurring issue. what is the point of getting it fixed if it'll just keep cracking.

The radio and head unit is glitching and automatically doing crazy things. the lighting is also affected on the head unit. the radio volume will turn up loud for no reason. it is intermittent. the dealership says it’s bubbling and head would have to be replaced..but back ordered parts and 3,000 dollars. i’ve googled and this is a well known issue with 2019 subarus, but it’s a safety issue if you are driving and volume/screen is not controlled.

What component or system failed or malfunctioned, and is it available for inspection upon request? how was your safety or the safety of others put at risk? the head unit for my 2019 subaru outback has failed due to manufacturer error. the issue is screen delamination which renders the screen unusable and causes major distractions while driving due to "ghost touches" on the screen. this causes a loud beeping noise which coincides with the screen sporadically jumping. has the problem been reproduced or confirmed by a dealer or independent service center? yes. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no. subaru of america refuses to assist. shockingly, even if i was willing to pay out of my own pocket, there is a multi month/year wait list, leaving me without critical safety functions (back up cameras, etc) for an unknown amount of time.

While driving, paired radio randomly begins dialing phone numbers. controls randomly do not work or activate wrong control. significant distraction to driving when trying to halt random uninitiated calls or radio arbitrarily activates and the controls do not function properly.

The starlink infotainment head unit on our 2019 subaru outback is faulty. last fall (2023) the infotainment screen began delaminating from the inside and large spots started showing up making it difficult to see what images were on the screen. next the radio and hands free phone features began malfunctioning and switching channels constantly becoming a serious distraction while driving and a safety issue. the screen has continued to delaminate to the point where it is almost impossible to see what's behind the vehicle when using the the backup camera, also making for a very dangerous situation. the radio and apple car play are useless because of the constant changing of stations and connection due to the faulty infotainment system. we have not brought this problem to the local subaru dealership's attention as we don't really trust them. in the past they have tried to have us do repairs to the suspension that we got a second opinion on and found that the repairs were not necessary. we have also had issues with the 12v battery and had to replace the battery with a very strong battery to overcome dcm drainage issue. we just received a letter from subaru of america that they are extending the dcm warranty and we may be eligible for a temporary bypass box fix until enough dcm modules are available in september 2025. my main concern is the faulty infotainment system and how distracting and unsafe it makes operating our outback. i understand a number of subaru owners have this same issue but have not gotten any satisfaction from subaru in correcting it. if there isn't a recall on this safety issue soon, we will most likely have to trade this car. it's just too much of a liability. very disappointed subaru owner...

My subaru 2019 outback has had 5 replacement windshields in 10 months. the windshield seems to crack for no reason and the cracks spread quickly impairing vision and causing worry that any impact of an object would come straight through the windshield and cause harm to driver, passengers and potentially other vehicles. i have talked with subaru of america, just this last time on the 5th replacement and they had an engineer look at the windshield to determine cause. the report states: “subaru field engineer determined caused by chip.” as the driver of the vehicle, nothing has hit the windshield while driving, nothing of note that is, normal things like rain, sunshine, and wind, which is what a windshield is meant to protect against.the other techs at the dealer could not make out a point of impact. i picked up my vehicle from the dealer at 6pm, drove it a few miles on the freeway, maintaining safe follow distances with my new windshield, and when i got back in the car 2 hours later there were 4 cracks stemmed from the bottom of the windshield that stretched up more than 6 inches. the windshield is currently cracked and i’m waiting for subaru of america to get back to me on this issue. there is a problem with the windshields and someone needs to take responsibility for it. one or two cracked windshields can be explained, but now with the most recent one, that’s 6 cracks in 10 months. it seems there is a defect.

The windshield is prone to cracking and spreading. the glass or design of the outback windshield is defective. i had a repair on a rock chip which worked fine until the following week where it spread up and across the windshield. the car was parked and no other factors caused it to crack and spread.

Navigation console formed a multiple bubbles underneath the display randomly calling people, going into different function screens, radio changing to different stations randomly.

The windshield of my outback subaru 2019 has cracked two times since i purchased the vehicle. not caused by propelled items, accidents or vandalism, instead, these cracks originated from the center bottom part of the windshield suddenly and spread upwards.

My windshield has chipped and cracked 4 times in the 5 yrs that i've owned this car, purchased new. in the first three cases, a minor chip started cracking the windshield almost immediately. in the last case, which i haven't had repaired yet, there wasn't even a chip. the windshield seemed to just spontaneously crack. the glass shop for replacement #3 noted that the car is now rusting under the windshield. the car has only 39k miles on it.

The infotainment center is prematurely delaminating/failing. on various subaru forums, it appears this is a common issue on the year/model i own. while this may not seem safety related on the surface, the failing screen is incredibly distracting while driving depending on where the delamination occurs. it mimics pressing the screen, so it will cycles through the screens wildly, incessantly beep, tries to redial the last call made over and over again, etc. which, as you can imagine, is incredibly distracting while you are driving. even if you turn the screen off, it randomly can pop back on. if you disable bluetooth, it still wildly flicks between screens and beeps. what is also concerning is the replacement units are backordered- so even though this appears to be a very common issue (and i believe a safety issue subaru should cover), even if i wanted to pay to fix it asap, i can't! it's making for an incredibly distracting, unsafe driving experience.

The infotainment display on our 2019 subaru outback for the past 10 months has been inoperable and poses a distraction to the driver. one time this display distraction caused a near miss incident. moisture under the display causes the screen to randomly touch buttons and beep continuously as they are being touched. the bubbles below the screen became apparent roughly 2-3 months before the screen became inoperable. the vehicle was brought into the dealership and the parts department claimed the part would be in within a month or so every time we contacted them. it is now 10 months later and the part still has not been replaced. subaru is aware of this issue yet they have sent no notice or recall advisory to any of its customer about this issue. we have contacted subaru of america countless times and after three call attempts and multiple emails, we received a call saying the part is shipped but were not given any tracking information. we have been told false information by multiple subaru representatives and have had extreme difficulty getting help with this matter. there were no warning lights indicating this issue had occurred and no way to correct it other than replacing the display.

I now have a second windshield that suddenly cracked. i was told that subaru oem windshield was installed and their is a subaru icon on the glass. the first time was when a defrost was turned on. i heard a pop and crack quickly appeared. crack started on the outside edge about half way up on the passenger side. within seconds the crack was half way across to the other side. the most recent it was after a hot day on the previous day the next morning open the garage and immediately saw multiple cracks starting from the drivers side this time, about half way up then running almost half across the other side. both times i had only had the windshield a few months. i took it back to the windshield installer and they are going to replace it because it isn't due to damage to the windshield like a chip. they told me that they are putting subaru oem windshields on right now because they have had to replace 20 recently for the same issue. they just suddenly crack no damage. they said there is a lawsuit. i asked the dealership and they told me that haven't heard any issues with windshields. i just wanted to let you know. it is pretty scary and expensive to have the windshield suddenly crack and it is pretty deep. i'm going to take a picture since my subaru dealership wouldn't record the issue for me.

Windshield just cracked on its own. my vehicle was just sitting in my backyard nothing around my vehicle. a day latter i went outside i noticed the windshield was cracked nothing touched the windshield it just cracked on its own.

Windshield cracked spontaneously while parked, march 29, 2024. temperature was approx 28°f. this was the second time in 11 months this has happened. safelite technician said it was caused by faulty windshield heater. the first one i paid for the replacement, the second one was under warranty from safelite. but was told if it happened again they would not be responsible.

Infotainment system is not working correctly. delamination causes the system to malfunction causing a distraction. i took it to a subaru dealer and was told what the problem was but if i wanted to have it assessed it would cost more than $100 and a replacement would be over $1300. i was also informed that if subaru was to replace it, it would be with the same system. i was told by the technician there is a class action suit lodged against subaru for other years for this issue, but not for 2019. there were no warning messages.

Horn beeps 2 to 4 times randomly when the car is being started or driven. this has been identified by the manufacturer as a defect and a service bulletin has been issued. it should be a recall as a safety issue as it happens randomly, many times, and in any conditions.

The radio/navigation screen is beginning to delaminate. i noticed the bubbles a day or so prior. while driving the whole system begins to change stations/apps and will not allow you to even turn off the system with the button. caused extreme distraction. system is now stuck in this mode.

I have replaced my windshield three times now and am just now reading about lawsuits against subaru for faulty windshields on certain lines (2019 being one of them). my windshield still makes sounds as if it will crack and i think there’s something majorly defective with the vehicle. how was this never a recall? what can i do to inquire about this safety issue? it sounds like a common occurrence. thank you.

The screen does not acknowledge touch and glitches while driving. puts calls on hold every 10 seconds if connected by blue tooth or apple carplay. screen will have a seizure and change screens while driving without any prompt. will select navigation without any prompt.

Severe windshield cracking requiring replacement. 2 in 6 month period. 1st was november 2023. extremely cold temperatures. cracked directly above heater vents on both sides same time. i watched it go from outer lower edges and move all the way to the center, entire length of the shield. i did not see anything hit the windshield, but they were iced and snow covered. i felt the temperature difference outside compared to in the cabin may have caused the crack. 2nd occurred july 12 2024. extreme heat ( 100 plus) air-conditioning blasting cold air. low traffic, at least 4 car lengths between mine and the car ahead. i did not see any debris. i did hear a noise, and then watched the windshield crack from the same location (lower outside edge) this time only the passenger side. the crack started approximately 6 inches. the following morning that crack had moved past midway of the windshield. this is not normal for any other vehicle i have driven. i have been driving 45 years. i have had a rock hit the windshield, some large rocks. in only one case i suffered a chip that was fixed with resin. there is a problem (safety) with this windshield. installation, glass, design flaw?? i don't know the cause, but it is hazardous. the dealer's mechanic that replaced the 1st one told me "it is a known issue for my model" someone needs to address and correct an issue that is known which could be catastrophic. i was driving 35 mph in november incident, and 70 mph in july. i can provide documentation re: 1st replacement. i did not take pictures of that one. i can provide photos of 2nd one. i have not done 2nd replacement. i may just trade it out. that is how concerning this issue is to me.

Another for the list of many, many windshield cracking complaints. my 2019 outback 2.5i limited has had 3 replacements since i purchased it new in late 2018. the cost to replace each has certainly increased each time and is very expensive as it has to include the eyesight calibration. i'm told this is not covered in my extended warranty i purchased when the vehicle was new. subaru needs to take ownership of the quality issue and compensate the countless owners who have had this same issue, multiple times! i've read the glass is too thin, may be intentional because of the eyesight feature. mileage and date below are from the most recent crack i had to repair. please let me know if you'd like more details on the first two occurances as well.

The head unit developed what appear to be bubbles under the screen. now, it's barely usable. it randomly responds to touch. it turns itself on and off randomly. none of this sounds like a safety issue until you're driving down the freeway at speed and the radio randomly comes on blaring loud music. it's incredibly jarring and could easily cause an accident. we reached out to the dealer who inspected it and was very aware of the problem as it seems to affect a very large number of people. following that, they reached out to subaru of america who admitted there was a problem and offered to pay for slightly more than half of the repair.

While driving in the fast lane on interstate 5 at a speed of approximately 70mph, with cruise control on, during clear dry conditions, my automatic emergency brake system engaged and made my vehicle come to an abrupt and complete stop in the fast lane. i lost complete control of my vehicle. i was unable to steer or accelerate. once i stopped, i was able to use my accelerator, but very quickly my vehicle abruptly stopped again and i could not steer it. after i stopped for the second time, i was then able to then accelerate slowly and pull off the freeway into the wide left shoulder. when i turned the car off and then back on again to get out of danger, i disengaged the cruise control, and i was able to get back on the freeway and out of the fast lane. it was a clear day, no clouds, no shadows, no birds, no vehicles right in front of me or next to me. there was no warning lamp or alarms prior to the braking. there was no debris or excessive dirt on my windshield. my husband and i were certainly in danger of being rear ended at a high speed, but miraculously, the vehicles behind us were able to stop and/or pull into the left shoulder to avoid a collision. not only were we at risk of serious injury or death, but there very easily could have been a multi-car pile up on the freeway with many people at risk of injury. my car is currently at my local subaru dealership and they are investigating the problem. they have not been able to reproduce the issue yet, but are bringing in another specialist tomorrow. i felt this issue absolutely needed to be reported as it is a very serious safety issue. i do not trust my vehicle any more.

Issue with bubbles forming on information/tech screen which then causes it to flick to different screens, and radio stations.

The starlink touchscreen (which controls radio, etc. and includes vehicle systems monitoring) delaminates and then the system goes crazy if iphone is plugged in, system starts randomly calling people, all the icons flash on and off as if being pushed, it pulls up random maps, and brings up vehicle maintenance information. all the weird flashing is very distracting and dangerous. i know subaru was sued on this issue for 2015-2018 models but the 2019s still have the same problem and subaru won't recall or fix.

The infotainment / touch screen system in my vehicle is malfunctioning and causing a safety issue. due to bubbles on the screen i can not effectively use the back up camera. additionally, the system will randomly make noises, make phone calls and change settings without warning. when this happens it creates a substantial distraction the the driver and causes me to have to pick up my phone to disconnect and address the concerns. i also need to turn the system on and off repeatedly. in the current state, i’m unable to use any navigation features as well.

Battery drains where car will not start. apparently connected with subaru starlink system and apparently has been a continual problem with subaru without recall action. people could be stranded without any assistance available. real safety issue to families. experience a non-start situation 4 times within the past month.

While turning into a parking spot my wife had foot on the brake and vehicle accelerated over parking bumpers and into a fence and ultimately was stopped by a combination of a tree and the fence car drove through. this collision prevented her from crossing pedestrian sidewalk and continuing into southbound traffic lane of state hwy. this incident put not only my wife at risk but also potentially any pedestrians or southbound vehicles. there were no system failures or warnings prior to my wife's arrival to her appointment. as mentioned this occurred within an approximate 5 second time frame. it is unknown as to what if any warnings occurred prior to/during the crash as my wife was pushing the brake to park when the sudden acceleration occurred. the braking system seems to have failed along with the sudden acceleration. the automatic braking system didn't engage, nor did the parking collision system. all our other subaru's (including this vehicle have the collision warning and automatic braking systems) the dealership did not try to replicate the incident but all warning systems appear to be functioning correctly at this time. following the accident i first reported the incident to my dealership where i purchased the vehicle. the initial damage estimate is forthcoming but subaru tech indicated it will be may thousands of dollars to repair. i will follow-up next with subaru's national customer care (per conversation with dealer) at the dealership (southern oregon subaru) i had a safety/drive-ability inspection performed. vehicle was given a clearance to drive, but obviously my wife refuses to drive it. subsequent to the accident, we learned there are over 200 similar reports to nhtsa for this exact issue. we will also submit claim to insurance provider usaa.

We had dealt with a parasitic battery drain issue related to the dcm, which was improperly addressed by johnson subaru of cary. the dealership bypassed the problem, which was not what we requested or expected. while they have stated they will replace the dcm once parts become available, this is unacceptable, given that we paid for this part with the initial purchase. if they follow through with the replacement, that would resolve one issue, but their initial response seemed like an attempt to avoid responsibility. after the dcm was replaced, a new issue arose: the radio head unit became inoperable, experiencing severe malfunctions. the seems like it could also be related to the replacement of the dcm bypass. the head unit changes radio stations and screens on its own, making it inoperable to control or even shut off. this is clearly a safety concern, particularly since the delamination and malfunctioning unit registers random touches, which could cause changes to any of the settings. the head unit serves as the primary control interface, and this unpredictability is highly distracting—especially with a [xxx] using the vehicle. subaru of america has offered $1,000 towards the replacement, but this is insufficient, considering the widespread nature of this issue across many models. the quote from the dealer is 1415.00 and the 1000.00 will not cover the cost. this problem should be addressed through a recall, as safety is a major concern. additionally, we incurred unrecovered battery costs from the dcm issue and had to purchase a jump-start kit after being stranded multiple times. subaru's delay in addressing these issues with a recall is troubling, and their offer of $1,000 suggests they acknowledge responsibility, but this issue requires a formal recall rather than piecemeal compensation. the head unit failure has been diagnosed as the specific issue with my 2019 subaru outback and must be added to the recall list. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The infotainment system on my 2019 subaru outback has failed. the problem arose suddenly. the system is randomly cycling through radio stations, the touch screen has stopped responding to being touched, the gps apps stopped working properly and across the board the unit no longer works. the touchscreen also appears to have bubbling under the surface of the screen, which may be contributing to the problem. this failure has deprived me of access to important apps -- gps, vehicle maintenance records, bluetooth phone calls. the constant beeping and cycling is an unwanted distraction. for now, the rear back up camera still seems to be working, but if i'm forced to turn off the touch screen, it obviously won't be of any help. i am bringing the car to the dealership tomorrow.

Parasitic drain cause by the can system, which causes the battery to randomly die, batter has been replaced, alternator and starter have been tested. when the battery has low voltage this also shuts down the cars safety features like forward collision and cruise control. the head unit in the car is also malfunctioning, causing it randomly turn on and off while driving, button s being pressed on their own which is a huge distraction while driving. subaru has not been willing to assist.

The computer i think it's a starlink system has gone haywire and does not work at all to a point to where you cannot use it. touch screen will not respond or goes from one thing to the other on its own. totally unusual.

Continues issue with windshield cracks, cracks will spread over night across the windshield. car windshield will be replaced for a fourth time on [xxx]. i initially replaced it with in a year of purchase in north carolina and will replace for a third time here in san diego at the dealer kearny mesa subaru address 4797 convoy st. san diego, ca 92111 phone number 858-278-7100. kearny mesa has replaced my windshield for the last two times, first time was in spring of 2022, second time was in february 2024 and now again for a third time tomorrow [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

A crack in the windshield suddenly appeared with no apparent cause starting at the very upper edge about a third of the way across from the driver side and traveled about half way down and then turned to the right for about eight inches. it is available for inspection upon request. as of this date it has not been reproduced or confirmed by a dealer or independent service center. it has been reported to insurance representatives, but not inspected by the manufacturer, police, or insurance representatives. there was no warning lamps, messages or other symptoms of the problem prior to the failure.

Battery failures and being stranded due to parasitic loads from dcm.

After driving approximately 240 miles since our last stop, we stopped for gas. the car would not start. it sounded like it was trying to turn over but couldn't. even when we let up on the start button the vehicle was still trying to start until we hit the button again (this is not normal). all battery functions were still working. the car only had about 38,500 miles on it. after trying multiple times to start it and googling, we suspected a fuel issue. we had the car towed to a local subaru dealer. the dealer confirmed the fuel pump was the problem and replaced the part. more research revealed a fuel pump recall for certain production dates of the 2019 subaru outback, but ours is not currently part of the recall. we contacted subaru and reported the issue. they opened a case for it. when we picked up the car, subaru had paid for the repair. in hindsight, we are lucky the car did not stall while driving on the interstate at 70mph as that could have caused serious issues and injury to ourselves and/or others. there were no warning lights or other symptoms on that day. there had been some starting issues approximately 1-2 months earlier, but we had replaced the battery and thought that fixed it. we asked for the part but the subaru dealer where the repair was made kept the part. in addition to the safety concerns, this incident also resulted in personal financial burden as we were around 600 miles from home enroute to a vacation destination and had to uber to a car rental place, rent a car and pay for one night in a hotel. we believe the recall needs to be expanded to include more production dates. by expanding the recall, we hope this would prevent others from having to go through this situation and be at risk. we also hope subaru would be required to reimburse us for the out-of-pocket expenses that resulted from this issue and provide an extended warranty.

Delay from time accelerate until car moves. this has happened 10 or more times.

Battery dies multiple times per week. i have already had the battery replaced under the subaru battery settlement, but it is still dying regularly. this is absolutely a safety issue.

Rccd email. nhsta david chin on 04 envoy vin and smog cali fraud.. ended case sold vehicle to pick a part. did not sur dealer. purchased 1 month later carmax ontario california 2019 subaru outback. nhsta states moonroof and pedestrian braking for ev and hybrid u5 engine. this outback has no moonroof nor is it an ev or hybrid. owned by enterprise rent a car and subaru santa monica prior as grey in 2019 then tungsten metallic 2019-2020. unsure of vehicle history accident reported 2022. subaru of america and san bernardino states aftermarket bolt installed carmax has the vehicle for $1400-1750 in repairs they did not notice @ sale [xxx]. to me [xxx] [xxx]. they are currently repairing radiator cooling system suspension. and i believe the vehicle has never gone a 125point inspection and may have other issues elsewhere. the battery is caved in indented bulging out on plastic and subaru and carmax both say it meits their specifications as it holds a charge. and will not replace it. the electrical system flickers lights. and carmax allowed me to drive the vehicle for 3 weeks 2000 miles. ynknowing the suspension and right tire wobble before and after carmax alignment. stating the vehicle was safe and operable as subaru of san bernardino stated it may be dangerous and american tire depot san bernardino showed and said the same as subaru of san bernardino suspension defects that carmax never noticed before or after sale and said the vehicle was fine. been to carmax 10 times over 3 weeks 300 miles in the car. gas time etc. michael service manager carmax ontario and pedro of subaru of san bernardino preston of subaru ontario both service techs know me well as of now the vehicle is at carmax ontario. and i believe the vin may have been reprogrammed swapped and mileage incorrect on the vehicle. as loose and missing nuts under glove box gad pedal. and plastic housing under steering wheel dash is missing clips like some precious got into elec system?? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

This morning, while stopped at a red light, my foot on the brake, my car suddenly revved and jolted forward. luckily, no one was in front of me, and i quickly put the car in neutral and pressed harder on the brake pedal. the car was then ok. i see that there is a class action suit filed by the law firm of berger montague, since many other owners of subaru have had this complaint. you need to have subaru recall these vehicles asap.

To the ca automotive repair bureau, [xxx] complaint, in 2022, i bought a new outback at albany subaru. in october 2024, my car has 33,000 miles and i've had all of my 3,000-mile oil changes, inspections, and warranty repairs done by albany subaru. i pay $100 for each repair that's covered under subaru's extended warranty. in 2023, the car's dashboard computer/radio head unit was repaired, i drove the car for a few days, but the head unit was defective, so subaru changed the head unit. this cost me (3) three trips to subaru, which is 7.8 miles from my home, uber costs, and three $100 warranty payments. i'm a small business owner and had to pay employees extra to remain at work so i could drop off and pick up my car. most times subaru didn't give me a loaner car. weeks later, i was driving up a hill and could not correctly steer my car, i thought i might crash, so i stopped driving my new car. i only drive on paved roads and i bought my subaru because of subaru's quality and safety reputation. i returned my car to albany subaru. my car's steering or front end seemed loose and not right. subaru told me i needed an alignment. i paid for an alignment. i drove my car home, but again, the steering didn’t seem right, it was still loose and shaking. a day later, i returned my car to subaru and they readjusted and tightened the steering box. subaru called me at home and stated i needed an oil change, an alignment, and (4) four new tires, and brakes, which i agreed to the oil change. the next day, i picked the car up and spoke to the service managers about my concerns with the new car steering, and stated to them that subaru bloggers are sharing that there should be a recall on subaru steering columns and other repair issues that could result in lemon law lawsuits against subaru. the service manager nikki ali and a mechanic stated that subaru has steering column issues but that subaru has not yet issued a national recall, but may replace steering columns. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

See attached document for complaint.

Head unit delaminating after data control module repair in 2023. head unit is entirely inoperable and poses a safety risk to driver by turning radio on and off, switching stations, raising and lowering volume level, and affecting the eyesight periodically. head unit can be turned off after multiple attempts, however powers back up on its own continuing the previously mentioned issues.

Dcm battery drain and bad head unit display. the class action law suit does not cover the fix for the battery drain problem. just a new battery. my is the battery continues to drain. i cannot afford to replace the problem dcm. i had to pull that fuse as a fix. i now do not have fro t speakers or bluetooth. my carplay maps no longer tell me where i need to turn. causing me to looks at the display more frequently. this is not good in busy areas. the other issue is with the head unit. when it gets warm and humid, the display doesn’t work. it clicks all over causing issues with carplay, bluetooth and the radio. this is due to moisture getting in the display. again causing problems and distractions. this will cause accidents if it hasn’t already. there are a lot of complaints out there for this as well as the dcm battery drain.

Battery goes dead after not using car for 4 days. subaru said the battery that came with the car was not strong enough. there was a lawsuit, but i missed the date to buy a new battery. i bought a strong battery, but problem happed again. based on many forum messages, there is a parasitic battery drain while car is off. problem is tied to starlink fuse. also saw a new lawsuit on the fact that starlink is trying to connect to 3g network, which no longer exists. subaru is not fixing this problem. google subaru 2019 starlink battery, it is all over the place.

Infotainment unit failed. battery died and was replaced with a larger capacity battery. shortly after, the infotainment head unit became inoperable with ghosting of buttons. then, the car would not hold a charge again and a bypass box for the digital communication center is being installed today under a recall. the ghosting/inoperable infotainment center remains non-functional and is apparently a separate issue? it randomly beeps and selects buttons, which is distracting. unit has to be shut off to avoid this.

Battery drainage, i’ve had to replace my battery 3 times within 1 year time frame (10/13/23, 10/15/14 & 11/24/24). this is making my vehicle inoperable and unable to drive.

This vehicle, and many others as i've read in forums, experiences uncontrollable radio station and apps changes automatically and will not stop. why it's not safe: the radio screen flashes between several screens on it's own. it changes stations, it changes to different apps, then the screen locks and you cannot reset it. it also beeps with every change, over 100 beeps per minute, like a morse code message. imagine that on a 9-hour road trip. it is a major annoyance and distraction as the driver is constantly focused on trying to get this radio/equipment to work properly. it forces your attention off the road. and it will not stop! it changes radio stations, if powered off, it turns itself on. and subaru refuses to acknowledge the issue, or offer a replacement. they pretend they never heard of the issue, yet its easily found in forums. for $1000 i can get a different oem radio, from the same manufacturer, and who knows how long it will be before it happens again? we (subaru owners) need help with this and a recall. i can't tell you how many times i've drifted out of my lane trying to make the beep beep beep stop after hour after hour! navigation and apps are useless, as the radio will change them to different input sources without notice, and all day long. yes, this is a safety issue. you cannot just turn it off. it turns itself back on. even if you turn down the sound from the radio, the beep beep beep of the apps changing cannot be silenced. it only occurs when the vehicle is on. all the time. everytime. every day. every trip. please help.

The contact owns a 2019 subaru outback. the contact stated that while operating the vehicle, the display screen malfunctioned and flashed off and on. during the failure, the back-up camera became inoperable and created a visibility hazard for the driver. the cause of the failure was not yet determined. the manufacturer was notified of the failure, but no assistance was offered. the contact was informed that the vin was not included in the nhtsa campaign number: 18v935000 (visibility). the contact stated that the vehicle had experienced the failure listed in the recall. the local dealer was not contacted. the failure mileage was 85,000.

Right rear safety belt would not retract while installing a car seat with it. seatbelt was pulled all the way out and it would not retract. vehicle was taken to subaru dealership. dealer stated seatbelt had been over extended. i manually pushed belt in and pulled it out several times, and it finally retracted and started working. if belt doesn't retract it cannot be used. there was no reason for the belt to fail. belt on left side of vehicle was used and retracted without a problem.

The head unit is delaminating making navigation, bluetooth connection, radio inoperable. the screen flashes through different screens which is a safety hazard. i filed a claim with subaru care and they offered only $500 assistance on a $1600 repair for a 2019 with about 78,000 miles.

The infotainment system or head unit has gone haywire! the car calls random people from my phone book and hangs up, plays the radio changing channels every 5 seconds switching to the map and then to settings and changing dash from mph to kph and so on and so forth. this is dangerously distracting and there is no way to turn it off. i have to disable my phone to drive the car. none of my buttons on the screen work. unfortunately no warranty and the cost is almost $2,000 to replace the unit…but will it just happen again in 4 years? completely unsafe for my teenage son to drive and i thought i was buying the safest car on the road at the time. this is unsafe and unnecessary….we would be happy if we had a way to just turn it all off!

The contact owns a 2019 subaru outback. the contact stated while driving at an undisclosed speed, the control panel failed to function as intended. the contact stated that the control panel independently blinked on and off. additionally, the contact stated that there were bubbles on the outer surface around the control panel. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. in addition, the contact stated that in march 2024, the control panel was replaced due to the failure. the manufacturer was not made aware of the failure. the failure mileage was approximately 37,500.

The contact owns a 2019 subaru outback. the contact stated while driving at undisclosed speeds, the front windshield cracked without impact during colder temperatures. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 116,000.

The surface of the interior touch screen display on my 2019 subaru outback touring that controls the radio, navigation, phone, vehicle settings and information, and rear backup camera assistance developed bubbles and presses buttons on its own. it toggles between apps, calls people, changes radio stations, adjusts volume, discontinues map routes, removes backup camera footage, and beeps at random and while driving. as a driver or passenger i am unable to control these functions because the touch screen is not functional. the safety of myself and others has absolutely been put at risk: a once reliable backup camera is no longer consistently functional; the route i set in the driveway disappears, reappears, and changes destination locations while i'm driving; at times the screen toggles and beeps quickly, will not stay turned off, and creates an unavoidable visual and audible distraction. phil long subaru inspected my vehicle, confirmed that this is a known issue with united radio part #al58a, and quoted the repair at over $1600. subaru of america has not issued a recall despite two class action lawsuits for this issue and an existing recall for the same issue on earlier models. soa offered a one time credit of $1200, which leaves me on the hook for $500 for their defective manufacturing, and no guarantee that the replacement part has been modified to address the issue or extended warranty on the part in case this happens again. there were no warnings, messages, or symptoms of the problem prior to failure. the bubbles appeared around october 2024 and the ability to consistently control the display was lost immediately.

Infotainment head unit is delaminating. this issue causes "ghost touches" where the system randomly selects options or changes settings without user input. the delamination appears as bubbles or dots behind the screen that cannot be wiped off. this is a safety issue as these "ghost touches" make selections, changes, and phone calls on the infotainment system while driving.

The contact owns a 2019 subaru outback. the contact stated that the air bag warning light was illuminated. the computer control system showed low tire pressures. while the passenger’s seat was occupied, there was an abnormal dinging sound detected. the message that the seat not activated message was displayed. the contact stated that the battery drained, and the vehicle failed to start. the starting system had drained the battery. the contact had triple aaa check the vehicle, and the dcm made an abnormal popping sound. the abs, radio, and cd warning lights were flashing. the transmission, gps, and undercarriage messages were illuminated. the computer screen had burned out and was inoperable. the contact stated while driving 60-65 mph, the vehicle abruptly stopped without driver input. the steering wheel became inoperable and was uncontrollable. the vehicle was taken to the local dealer, where it was diagnosed and determined that the dcm needed to be replaced. the vehicle was repaired. the manufacturer was contacted, but no assistance was provided. the approximate failure mileage was 55,000. the vin was not available.

The battery drained within a year. battery functioning issues

I own a 2019 subaru outback. i have had to replace the windshield four times, every time it was replaced with subaru glass, as recommended by subaru. the windshield cracks at not centered, they appear from either the top or bottom of the windshield with not impact site. i have asked for them to review the framing and have been continually told it is fine. the windshields have all cracked within a two year period. the last one which occurred a couple days ago appeared after the car going through a pot hole on the street.

Ongoing for several months. battery will have parasitic drain that is causing me to have to jump start the car frequently. there are no warning lamps or light. i have not gone to dealer as i read on the internet it is a dcm module that costs several hundreds to fix. apparently this is a widespread issue and this should be covered by subaru because of defective equipment. thank you.

First battery --original to the car lasted about 3.5 yrs. replacement lasted less than 2 yrs and was particularly weak in cold weather conditions. third battery purchased in june 2024 and it was totally dead by oct 2024 and was replaced. the oct 2024 battery began to start slowly in jan 2025 and today, jan 12, 2025 failed to start. it was totally dead but was restarted with an emergency starter. i don't drive long distances often and most trips are short --3-5 miles almost every day. this seems to fit in with the electrical problems described for 2016-2020 outbacks.

Delamination of the infotainment system. it delaminated and causes screen haunting. which while i’m driving touches random things on the screen, which include vehicle safety settings, changing them at random. also, it changes the radio, and disables the driver from being able to control volume which further distracts driver and puts driver at risk. a car that once had car play which allowed hands free phone calls, now puts people on hold, ends call, starts calls, and changes navigation directions, at no notice. the car was seen by the dealer, and confirmed as an issue, the dealer in turn asked for 2200 dollars to repair this problem.

The contact owns a 2019 subaru outback. the contact stated that the battery was power was draining abnormally. the contact stated that the vehicle had to be jumpstarted on ten occasions and the battery was replaced. there were no warning lights illuminated. the vehicle was taken to the local dealer, where it was diagnosed that the failure was due to a parasitic draining. the vehicle was repaired. the manufacturer was not contacted. the failure mileage was unknown.

Navigation screen/starlink multimedia screen malfunctions due to bubbling. screen must remain turned off. cannot use navigation and cannot use hands free phone. if i try to use any function the screen automatically scrolls through various function including randomly launching functions such as dialing numbers on my phone. i took the car to the dealer and they said it is "common" but not a recall and not covered by warranty because my car is now out of warranty

Battery not charging. battery from 09/2024. unable to turn vehicle over. after charging battery, it has happened again.

Infotainment unit delamination. plus radio stations skip stations constantly and phone through infotainment unit is messed up. unit turns on and off. then sometimes it is fine.

This is a recurring issue that has started significantly impacting my infotainment system. the screen malfunctions by pressing random buttons, hanging up calls, changing the radio station, and repeatedly attempting to connect and disconnect bluetooth. when this happens, there's nothing i can do to stop it because the screen is entirely unresponsive to my touch. it's not only frustrating but also dangerous and very distracting while driving.

Parasitic battery draw - when left completely unattended for about 10 days, the battery is drained, leaving driver stranded and in need of a car jump. has occurred twice on a new battery installed in late nov.

The center console screen begins developing subsurface oil spots at 100,000 miles. these cause glare, inhibiting visibility, and phantom touches, inhibiting use of the system. this loss of ability to control the primary information system in the vehicle produces safety issues in distractions to the driver and inability to access vehicle information such as the map. i recently had a low fuel warning come on while traveling, which takes over the whole screen; because the screen was causing phantom touches, i could not dismiss it and continue using the map to navigate to a gas station. i risked being lost in winter in deep rural wisconsin, as my phone didn’t have signal and my car was my only local map this is a well known issue on subaru owner fora, and the company refuses to recall or even warrantee the problem since it happens just after the 5y/100k mile turnover. mine began a month ago, at mile 101,086.

Parasitic battery drain when vehicle is turned off. the dcm module in these vehicles will not shut off properly and continue to drain the battery. subaru has firmware on the vehicle that will not fully charge the battery when driving to save fuel. the vehicle has had 6 or more instances over the past two weeks where the car was undriveable unless jumped from another vehicle or a boost device is used.

The head unit on the vehicle has an issue where it bubbles and it’s causing the touch screen to spaz out, change sources, etc creating a terribly distracting driving experience and you are unable to turn it of. the screen flashes, the radio changes stations, it messes with the navigation rendering it useless, etc. it’s a known issue and subaru settled a class an action lawsuit related to it for 2018 models but has not issued recalls to for any year models. they should fix the issue on all models. it has been going on for months.

The infotainment system has been glitching repeatedly with each drive i take; i am unable to operate any functions. this interferes with carplay. i reported this to the dealership and they informed me i would get a notice of recall in the mail. that was almost 2 months ago.

Parasitic battery drain. i just bought this used subaru outback in july 2024. since then, (within 8 months) the car has had a dead battery twice, in 11/24 and 2/25. i had to have the car jumped started by aaa services. this is more than an inconvenience now. it has become a safety issue if my car won't start in an emergency situation. i have taken this to the dealer where i bought it and they diagnosed a 6 day battery drain time. see uploaded invoice. this is a known fault regarding the data communications module (dcm) previous settlement agreements only reimbursed for costs of battery replacements, diagnosis up until 2023. the underlying problem is not fixed

Screen is delaminating. becoming unresponsive at times. making ghost touches, phone calls, opening apps, messing with gps. seems unsafe when it could be going haywire and especially using gps trying to navigate traffic.

Car screen is malfunctioning. starts doing own things and can cause huge distraction to the driver. beeping noise, blinking, calling and dialing phone numbers, raising volume. becomes unresponsive and impossible to operate.

Noticed a huge crack in my windshield this morning before leaving for work. definitely some sort of stress fracture. not from any kind of impact or rock chip. it was not there yesterday. this is a huge safety issue due to the suddenness and size of the crack right down the center of the windshield and then branching off to both the driver side view and the passenger side. difficult to see while driving to work and very worried that the crack will continue to expand. i’m contacting the dealership where i purchased the car in june of 2024.

The radio has what looks like water spots under the screen, this causes the infotainment system to go crazy, no hands free and i’m afraid it won’t show the backup screen while it is like this.

The contact owns a 2019 subaru outback. the contact stated while reversing into a parking spot and depressing the brake pedal, the engine revved and the vehicle seemed to attempt to accelerate unintendedly. the contact maintained the brake pedal depressed. the contact stated that the failure occurred while at a complete stop at the stop sign and while driving over a speed bump. there was no warning light illuminated. the dealer was contacted and informed the contact that the vin was not included in a related recall. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

According to my subaru service technician the occupant detection control module is faulty on my car. research has found that this is a known problem with 2020-2022 subaru outbacks that is under recall. i believe the recall should be extended to include the 2019 year model because a faulty occupant detection module means that the air bag will not deploy in the event of a crash which is a serious safety concern.

My 2019 subaru outback had a cracked windshield at the bottom/side of the passenger side with no sign of impact when i first purchased it. the dealership replaced the windshield. i had a small rock impact near the line of sight cameras that was easily repaired by safelight with no issues with cracking. today i came out of the grocery store to find my parked outback's windshield has a crack from the same passenger side point as the first crack. the crack was all the way to the center of the windshield. there is a very small chip looking impact (smaller than the point of a ball point pen) approx 4" from the lower corner passenger side. i do not recall hearing an impact at any point. beyond not hearing an impact the problem is that there is no way on earth that a safesubaru windshield should crack so deeply and so long from a tiny impact. i have been reading that many other subaru drivers are having this problem. something needs to be done to make subaru protect their drivers from defective windshields, as they seem to be taking zero responsibility for the huge safety risk these poorly designed windshields are causing.

The car repeatedly drains the battery for no obvious reason, leaving us stranded with a vehicle that cannot even be jumped to start. the battery is so dead i can't even get the doors open. it has stranded me at home, and various times when i've been out doing errands. it's a safety issue when you're a single woman stranded somewhere in the dark. i've had to call subaru service to jump the car once, have jumped it three times myself at home, once at the grocery store, and have had to place a totally dead battery on the charger at home six times. it was already taken in for repair twice to the dealer in san luis obispo, ca,and they "found nothing wrong". but, now it's completely and utterly dead in my driveway again, after just driving it on the freeway for two hours four days ago.

Apx apr 25, 2021 noticed cracked windshield in am when starting car for work. crack was in middle of windshield. car parked in driveway overnight. notified insurance company, told me to have it fixed at safelite auto glass wo# 388826. also noticed my accessory power outlet was not functional, (instrument panel)called dealer, made appointment to have it repaired. also noticed my

Navigation system failure! i have 3200 miles on my 2019 outback and since day 1 have had problems using the nav system. the system freezes up completely causing everything not work radio back up camera etc. systems stays on at night draining battery. it sporadically works and works less and less every day had a dead battery already on a 2019 vehicle. *tr

2019- cracked windshield on passenger side (stationary) unknown origin 2/9/2020-check engine light came on (moving on highway) unknown origin 2/15/2020- check engine light came on (moving on highway) unknown origin 3/15/2020- check engine light came on (moving on highway) unknown origin 3/24/2020- check engine light came on (moving on highway) told it was an oxygen sensor 4/16/2021- cracked windshield on passenger side (moving on highway) hit by stone 5/1/2021- cracked windshield on passenger side (had just picked up car less than 24 hrs before this occurred. had the 4/16/21 cracked windshield repaired and a remote starter put in) (moving on highway) unknown origin 5/1/2021- when using key instead of brand new remote starter (installed and purchased from subaru dealership) the car horn randomly beeps 3-4 times when car is started with key (stationary) unknown origin

Our subaru 2019 outback suffered a crack during normal usage on the interstate at approx. 50 mph. the crack occurred two days ago (on 5/2/2021) and has since grown due to the vehicle's vibration during use. the vehicle qualifies as a make and model under recall by subaru for windshield defects.

I've owned my 2019 subaru outback for <2 years and in the last 6 months i've had the windshield cracked twice due to small pebbles while driving on the interstate highway, which have never cracked any of my previous windshields in 16 years of extensive driving around the country. in other cars, i have had many pebbles and small debris hit my windshield with nothing more than a small chip. with the subaru outback, both cracks became large fractures, blocking visibility. due to the eyesight system and necessary recalibration after windshield replacement, the first replacement cost nearly $900. currently, i am driving with the second crack because i can't afford to replace it yet. these incidents happened november 2020 and april 2021.

Battery drained after 25,000 miles

Battery drain. purchased 2019 subaru outback in november 2018. in october 2020 (23 months) it failed to start after staying overnight at rest stop in middle of long drive. checked by dealer after trip --"battery ok. no problems." over next 5 months of infrequent short trips, outback failed to start multiple times. measured current drain when vehicle off was found to be within subaru allowable (<70 milliamps) but only after 15-20 minutes after everything had been turned off. current drain during the 15-20 minutes was as high as 2 amps. any activity (e.g., opening a door, setting alarm) re-initiated the 15-20 minutes of high current drain. phoned dealer: only solution (within warranty period) was replacement with same oem battery. decided to replace with more robust, non-subaru battery, since my experience and reports of others indicated oem battery would be insufficient to handle amount of drain. purchased optima red25 battery from auto parts store on 6 april 2021 for $199.99. i believe that subaru needs to correct the issue of current drain (preferably) and/or equip the outback with an adequate battery with more reserve power. since my original battery failed under warranty, i would also like to be reimbursed for my expense of $199.99.

Tl* the contact owns a 2019 subaru outback. the contact stated while the vehicle was at a stand still, facing forward on her inclined iced driveway, when the vehicle began to roll down. the contact stated she did not use the emergency brakes while the vehicle was parked. the vehicle was towed to local dealer riverhead bay subaru (1521 old country rd, riverhead, ny 11901: (631) 727-4000) and she was informed the cause of the failure was due to the ice and the no use of emergency brakes. the manufacturer had been informed of the failure. the failure mileage was approximately 26,214.

Three times in the last six months my battery died and required emergency roadside assistance. after the first time, the car only had about 5,000 miles on it, i called subaru and they replaced the battery under warranty. since then the new battery has died twice. online searches recently have revealed wide spread problems with the subaru outback's electrical system resulting in repeated battery failure. at this time the only outcome from this has been the battery failure, but if there are electrical system problems i'm concerned that more serious problems, like a fire, could arise. fortunately each time the battery died the car was in the garage at home. the car is driven regularly, at least once a week, for not less than thirty minutes, so i am concerned that there is, indeed, a problem with the electrical system causing the battery to not recharge, or creating a drain on the battery when the vehicle is idle.

I purchased a 2019 subaru outback in december 2018 and have had to replace the windshield three times in just over two years (june 2019, november 2020, april 2021). i owned a 2006 subaru outback for over 10 years and never had to replace the windshield. this is a safety risk and a design flaw and it needs to be corrected.

Tl the contact's mother owns a 2019 subaru outback. the contact stated that upon exiting the driveway, he noticed a crack had formed on the lower, driver’s side edge of the windshield, without incident or impact. as the contact continued to drive, the horizontal crack began to spread across the windshield obstructing his vision. neither the manufacturer nor the dealer were notified of the failure. the windshield was not yet replaced. the failure mileage was approximately 15,000.

The windshield cracked on its own. no impact. research says there is a class action lawsuit for this defect. vehicle stationary.

~tl- the contact owns a 2019 subaru outback. the contact stated while the vehicle was at a stand still, facing forward on her inclined iced driveway, when the vehicle began to roll down. the contact stated she did not use the emergency brakes while the vehicle was parked. the vehicle was towed to local dealer riverhead bay subaru (1521 old country rd, riverhead, ny 11901: (631) 727-4000) and she was informed the cause of the failure was due to the ice and the no use of emergency brakes. the manufacturer had been informed of the failure. the failure mileage was approximately 26,214. dp

Battery failed and will not recharge. had to replace it. outback is only 27 months old. failed after short trip to library. had to have it jumped to get home.

The electric passenger side window was going up and down on its own while i was driving....thinking something was stuck in there,, i pulled over to check and there was nothing blocking it but i finally got it shut.. then, later in the week, after having the rear gate open for about 15 mins. loading it, the car was dead. it had to be jumped. once running, the beeper would not stop beeping in the rear gate. i could not open the rear gate, so i had to drive it to the dealer for a reset. today, as got in it and once started, the electric eye was disengaged along with bst on startup. the car is going to the dealership again on april 21st.

Dead battery even when i take the car out for short drives i read it's causes by electrical problem that drains the battery

Car battery often dies - especially if i open the door even for 5 minutes. it often won't start and the rear gate often does not open or close. it has even opened on its own. the dealership mechanic says the factory battery is not adequate to power the car with all electrical components. they replaced original battery because it was leaking. the battery tested well below what the subaru manual says it should. i am the first owner (car was a dealership loaner) and this has happened since i got it in 2020.

Windshield cracked without external cause as i was exiting the garage.

Outback was purchased in june of 1919. in mid january of 2020 i had to have it jump started twice. took it to dealer. the vehilce milage was under 2000. they did a "parasite" check to look for electricle leaks. found none suggested i attach a battery tender in winter. so i did. as long as i keep the tender attached in the winter, the vehicle starts- so far.

In 2019the battery on the vehicle drained while on a camping trip to the desert, which left us stranded. we got it jumped and drove home. subaru dealer said that they would install new computer software to fix. in 2021, we took car to subaru for 36k checkup. they said the battery needed to be replaced. we are worried about being straned again if we go to remote destinations. this is a safety issue.

Tl* the contact owns a 2019 subaru outback. the contact stated that the vehicle was parked when she noticed the front passenger’s side windshield was cracked. the windshield was not repaired. the dealer and manufacturer were not made aware of the failure. the failure mileage was 26,732.

Tl* the contact owns a 2019 subaru outback. the contact stated while the vehicle was parked, he noticed that the front windshield was cracked. the vehicle was taken to austin subaru (8100 burnet rd, austin, tx 78757, (512) 220-0930) to be diagnosed. he was informed that the windshield needed to be replaced. the windshield was replaced however, while driving 55 mph, a rock struck and cracked the new windshield. the manufacturer was notified of the failure. the failure mileage was approximately 10,000.

After owning the vehicle 2 months, the windshield cracked for no apparent reason. the windshield was replaced on jan. 12th, 2021. on april 9th, the windshield cracked again for no apparent reason, this time on the driver's side. both times the vehicle was in motion but didn't get hit by anything

Tl the contact owns a 2019 subaru outback. the contact stated while the vehicle was parked, he noticed that the front windshield was cracked. the vehicle was taken to austin subaru (8100 burnet rd, austin, tx 78757, (512) 220-0930) to be diagnosed. he was informed that the windshield needed to be replaced. the windshield was replaced however, while driving 55 mph, a rock struck and cracked the new windshield. the manufacturer was notified of the failure. the failure mileage was approximately 10,000.

Battery dead, no electrical function from car

Tl the contact owns a 2019 subaru outback. the contact stated that the vehicle was parked when she noticed the front passenger’s side windshield was cracked. the windshield was not repaired. the dealer and manufacturer were not made aware of the failure. the failure mileage was 26,732.

2019 subaru outback. consumer writes in regards to battery failure. *ld *js

I went to drive my car and noticed a large windshield crack that is getting larger. there was no trauma or event that caused this to happen.

Front windshield cracked on its own last saturday (4/3/21) while parked outside my business. no signs of any damage elsewhere on the vehicle and none of my employees saw anyone near my car.

Windshield crack that started from the bottom edge of windshield. i literally woke up to a crack that developed overnight after a regular cold night in reno nv. the crack continued growing since then. i have never own a vehicle that has cracked its windshield just because it is a cold night. vehicle was parked overnight when crack developed.

Vehicle purchased q2 2020. battery has completely discharged twice despite nothing being left on and vehicle in constant use. battery jump starter unable to detect any voltage and could not jump battery.

Tl* the contact owns a 2019 subaru outback. the contact stated that while his vehicle was in the driveway, without impact a crack developed on the passenger’s side of the vehicle to the middle of the windshield. the vehicle was not diagnosed nor repaired. neither the manufacturer nor the dealer were notified of the failure. the failure mileage was approximately 64,000. invalid vin.

Rear hatch door being opened drained battery to the point where the car had to be jump started. the rear hatch was only open for about five hours with no lights or electrical systems on. i have not been able to use the vehicle without jump starting it until a new battery was installed. vehicle has only 30,000 miles.

Spontaneous crack in windshield noticed and reported to subaru on 9/13/19. i was driving in the late afternoon. no vehicles near me when i heard a "pop". vehicle purchased new 8/24/19.

2019 subaru outback. consumer is seeking reimbursement for repairs made to vehicle. *ld the consumer stated the tires were prematurely worn. the consumer slid off the road 3 times. *js

Spontaneous crack in my windshield. no impact every noticed. i noticed when i was driving at dusk and used my windshield wipers to clear rain. i saw a glisten at the bottom and was surprised to see a crack.

Dead battery.

Windshield cracked while vehicle was parked in the driveway (not moving).

My windshield seems to crack/chip unreasonably easy. the first crack was a few weeks ago. i didn't see anything hit it. it jsut started crack. this morning, i got another chip and it's now spreading also. i now have two cracks in my windshield and numerous chips!

Completely dead battery when going outside to start the car. remote not able to open locked car - all functions off before last engine shutdown. this 2019 subaru outback has 5800 miles on it and has had to have the battery recharged 3 times over the last 8 months or so - the last 2 times being 1 week apart. the car is parked in the garage and the outside temperature is above 40’ this time of year.

Vehicle did not start due to dead battery. this vehicle has been returned to the dealership on three separate dates due to the same issue. on 12/14/20 the car would not start we charged the battery and got it to the dealership. they charged the battery and said they could not find anything wrong and we drove it home. on 1/18/21 we could not start the car we charged the battery and took it back to the dealership. they said they could not find anything wrong but for our peace of mind they replaced the battery sensor and kept the car for several days to start it and drive it around to try and recreate the issue. they could not recreate the problem. on 3/6/21 the car did not start and was towed to the dealership. the dealership inspected the battery and the battery failed the load test. battery was replaced. we expressed concern that they were fixing the symptom and not the problem, we also discussed erratic behavior with the rear gate all three times these issues have occurred. the dealership then decided to replace the power rear gate ecu and latch & actuator rear gate. after researching this problem we have discovered this is an issue with the same model and year of subaru vehicle as ours and subaru has not done anything to address the actual problem. we are concerned that this issue will continue and we don't feel we can safely drive our car far from home because of its unreliability and potentially putting us in dangerous situations . the mileage on the car is 8800 and it is a 2019 model.

I just got some interesting details today from my video registrator. it shows that we parked our car last sunday at 5 30pm (everett, wa). there wasn't any windshields defects showing on the video. after we took it back on 8 30pm, there is that prominent crack on the windshield already. now, if it was some vandal causing it, then it's not clear why he/she would do such a minor harm to the car (a thin, 5 inch crack on the right middle side of the windshield), it doesn't look like it. if not - then it's obviously not a stone, cause the car was standing still... plus, my video registrator's manufacturer claims that the camera is recording any movement in front of the car even when the car is turned off - well, there weren't any movements detected... i have requested the buildings around if they have any video registration system that could have tracked this time period. i'm more than sure that the window cracked on its own and have the following material - 3 photos of crack (different scale), videos before and after our trip to everett, where it's clearly seen that we didn't have any windshield defect before parking and that it appeared during the parking period.

Many of the spot welds are faulty . i have tried to work with brandon tomes subaru, the dealer that we leased the car from. i have also requested help for subaru. neither have responded .

Tl* the contact owns a 2019 subaru outback. the contact stated that the vehicle intermittently failed to start-up without warning. the contact also stated that while driving at various speeds, several unknown warning lights would appear on the instrument panel with the eyesight technology feature failing to operate as needed. the contact had taken the vehicle to yark subaru (6141 central ave, toledo, oh 43615) on three separate occasions however, each time the mechanic was unable to determine the cause of the failure. the contact notified the manufacturer of the failure and was provided a case number. the vehicle was not repaired. the failure mileage was approximately 20,000.

The battery has drained overnight twice since i bought this car. this happened at home both times. this happened in my garage both times each time i recharged it with a battery charger and it was okay after that. i am concerned that this could happen while traveling which would be a severe inconvenience. the last time was on feb 25 2021. the first time was in 2020

The windshield cracked in multiple places after being hit in the center by a small rock.

Car will pull to the left or right without warning. whenever you are driving at any speed. especially when you have a low spot in the road or slightly uneven pavement. you have to hold the car on the road or it will not stay in lane. highway or in town. have returned to dealership for repair with no luck. was told that the alignment on the vehicle was good.

Large crack from drivers side, originating at the edge window frame near the side mirror and extending horizontally to nearly the middle of the windshield. the crack appeared sometime while the vehicle was not in use. there is no visible impact or deformation around the crack. the origin of the crack is not visible, it begins under the windshield trim.

The spot welds under the dash do not appear to be correct and safe.*dt

Battery had premature failure

Continuing problems with the battery being dead (five). the car has been in the shop twice and had the battery replaced both times. the service appointments occurred nov. 2019 and march 2021.

Dead battery, car would not start, no reason for dead battery. possible overcharging due to electrical issues

Tl* the contact owns a 2019 subaru outback. the contact stated that the vehicle was parked, when he noticed that the windshield was cracked on the front driver's side upper left corner and later extended to 15-16 inches. the vehicle was taken to beardmore subaru (410 fort crook rd n, bellevue, ne 68005) where it was diagnosed as a stress fracture to the windshield. the contact was informed by the dealer that there was no recall related to the failure and the vehicle was past the warranty coverage for the windshield. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 35,927.

The front windshield on my 2019 subaru outback spontaneously cracked in the area of the deicer strip at the bottom lower right portion of the window. i was driving the vehicle at the time on a state highway. the vehicle was purchased brand new from wilde subaru in waukesha, wi. i contacted the dealership and they wouldn't do anything about the problem.

Battery found discharged on at least 4 occasions (8/18/20..3/2/21). car has less than 11000 miles on it.

Battery dead.. less than 6k miles and car only18 months old

The glass windshield is defective. this is the second i have had to replace in a year. i came out to move my car and noticed a crack across the windshield. i park in a private driveway and no cars were around it.

The spot welds under the dash do not appear to be correct and safe.

I parked my car in a grocery store parking lot for 30 minutes. when i got back in the car, there was a large “t” shaped crack- about 12 inches in height and 10 inches wide- from the base of the windshield up. my windshield had not experienced any rocks or blows from driving before parking- this was a spontaneous crack with no reason for occurring.

Windshield cracked with a long 9”” crack while sitting in parking lot. it was not under a tree or any stones.

Tl* the contact owns a 2019 subaru outback. the contact stated that the front windshield cracked without impact. the vehicle was taken to university subaru (1200 interstate 70 dr sw, columbia, mo 65203, (573) 777-3488) where it was diagnosed with needing windshield to be replaced. the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 18,000.

Tl* the contact owns a 2019 subaru outback. the contact stated the battery was drained and the vehicle failed to start. the vehicle was taken to bill rapp subaru (3446 burnet ave, syracuse, ny 13206, (315) 437-2501) where the mechanic was unable to determine the cause of the failure. the battery was replaced however, the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 7,000.

Battery failed after 11k miles. had to be replaced by aaa when stranded with daughter. have had starting issues with the car since i got it where it won't turn over. i normally turn off car then lick and unlock and try again. normally started after several tries. subaru chalked this up to software at maintenance.

Woke up on saturday february 20, 2021 to find windshield of our 2019 subaru outback with a crack in it for no reason. we didn't drive it at all since february 20th and today the crack has spread even further (see attached picture). this cracked out of the blue with no force to cause it and have no idea why this would happen. so i then googled subaru windshield and have found many people are having this same issue and that's why i'm informing you it has now happened to us.

Tl the contact owns a 2019 subaru outback. the contact stated the battery was drained and the vehicle failed to start. the vehicle was taken to bill rapp subaru (3446 burnet ave, syracuse, ny 13206, (315) 437-2501) where the mechanic was unable to determine the cause of the failure. the battery was replaced however, the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 7,000.

Frequent problems with car starting due to run down battery. we have had battery related service calls from aaa on 7/29/19, 5/23/20, 6/4/20, 12/2/20, 1/23/21, and 2/10/21. today (2/19/21) the car only started on the third attempt after pumping the gas a bit. we did not call aaa but made an appointment with the subaru dealer. this will not be our first appointment with them. previous appointments with dealer related to difficulty starting car were on 6/9/20 (when battery was replaced), 12/22/20, and 1/15/21. we have also had replacement of a fuel pump that was the subject of a recall, replacement of power steering gear box, and a brake issue. all of the above were when car was on warranty, as it is still is as of this writing. the car currently has about 15,500 miles on it.

The windshield on my 2019 subaru outback has cracked twice since i leased it on 4/11/2019. the cracks require the windshield to be replaced and the driver assist features to be recalibrated. each cracked occurred when the car was in motion on the highway.

We purchased the car in july 2019. by may 2020 we had to replace the battery. by the end of january 2021 we had to replace the battery again. we took the car to the dealership and they state there is nothing wrong with the car. after owning the car for 19 months it only has 7,300 miles on it and has always been kept in the garage when not in use.

Received two chips in the windshield - one in the first two days of owning the car and another one two weeks after. both chips occurred at moderate speeds - one on a freeway entrance ramp and the other on a freeway exit ramp. the chips seemed to have been caused quite easily with minimal impact. there have been no further chips since nor have the existing chips been repaired or cracked yet. *tr

I requested many times to have our car checked for nhsta campaign : 19v493000. the dealership said our car was not included in that case. our lane assist was too aggressive from the first day we drove the car. the dealership said the steering was speed sensitive and we were driving too fast. we explained that we could not keep the car in the lane when driving over 40 mph. in the first 24 months we carried the car to the dealership 20 to 30 times for the unsafe steering issue. twenty four months later we had a rock chip the windshield and the chip ran into 3 cracks each over 8 inches long that afternoon while the car was in our home garage. after we paid a $500.00 deductible and the dealership replaced the windshield , the car drove better. the battery has been replaced three times, the fuel pump replaced, all the sensors on the tail gate have been, the passenger side window would stick 1/2 up, and many other problems. a scan of the car shows 10 modules failed with many active codes. the codes are the same as before the third battery was installed. many of the codes are safety issues.

Battery totally dead upon entering and attempting to start. windscreen commenced to crack while traveling.

Since may of 2019 we have had the windshield replaced and eyesight calibrated 5 times. we drive the same route with both vehicles (other is not subaru) and no damage to the other vehicle for at least 6 years now.

The car frequently does not start when following conditions occur: 1) few days of non-use, 2) after several short drives, and, 3) hatch is kept open for 2-3 hours. the issue was first noticed 8 months after the start of the lease. since then, it has occurred more frequently. the car needs to be jump started suggesting the battery is drained. i have mentioned this issue to the dealer numerous times and few months back the dealer replaced the battery under warranty. the issue has started again.

Woke up this morning and the rear door was open and the car wouldn't start. this is the second time the battery failed for seemingly no reason and the 1st time the rear door was open. car was parked and hadn't been started for a couple of days.

Purchased car in dec 2020 and battery has drained twice and needed to be jumped just from having doors open to pack and clean the vehicle.

Battery on vehicle is constantly and consistently losing charge. just replaced 2nd replacement battery. vehicle has less the 5000 miles. dealership installed remote starter that they stated was causing excess draw on battery so in november they disconnected it. three months later, they just replaced 2nd battery.

Tl* the contact owns a 2019 subaru outback. the contact stated that while the vehicle was in the carport of her residence, she noticed a vertical crack from top to bottom in the center of the windshield. the vehicle was taken to an independent mechanic where the windshield was replaced however, the failure recurred while the contact was approaching a stop sign. an unknown dealer was contacted. the manufacturer had been notified of the failure however, no further assistance was provided. the failure mileage was approximately 12,600

We purchased our 2019 subaru outback brand new. we didn't have any problems until 1.5 years into the purchase. we have approx 8,800 miles on it and now every time we go to drive it, the battery is dead. dealer has tested the battery twice and says it is fine and that we need to keep the car plugged in to a battery tender. even though we drive it a few times a week, including on the highway.

Battery drained while parked and had to be jumped less than two years after purchasing the vehicle. also, rear tailgate is not opening properly.

Battery's keep discharging. in dealership for the second time with dead battery. last battery is only 1.3 mets old. dealership says to have car towed and not charge battery so they can troubleshoot problem. read about the class action lawsuit and to contact nthsa.

Vehicle has been dead on 4+ occasions. stationary, in garage. vehicle is driven as little as once per week at times but the battery or electric draw has caused the car to fail in as little as a couple days or even trunk being open for 15-20min. i’ve had to tow this vehicle 3times for service. dealer is brushing this off without responsibility. saying the car has to be driven for more than 20minutes to receive full charge. also, the vehicle has a number of electronics that require the vehicle to be driven more. they refuse to replace the battery unless it checks bad. the issue is an electrical draw. most likely seems related to the rear hatch. battery should be replaced with a larger capacity and these vehicles should be recalled and diagnosed for electrical draw failures.

I was driving down the freeway and my windshield spontaneously cracked at the top middle edge and shot down almost halfway across the windshield. a rock on any other object did not hit my windshield. it just simply broke spontaneously. due to this break the forward collision sensor is now failing and warning me to get my car service. this problem is well documented through other complains and existing lawsuits.

We had an oncology appointment, parked as normal. after the visit about 90 minutes later, we attempt to drive home and the car wouldn’t start, horn won’t blow and we’re presently awaiting a jump from aaa. the car was undriveable as no systems worked without the battery.

We have had several battery issues. now something is causing the key fob to stop working, dome lights won’t turn on and tire pressure sensors don’t work. it’s been fixed once by subaru and broke again within a week. they said it had to do with a fuse in the computer biu or something but the car is unsafe and subaru won’t do anything about it. the has had problems since we bought it brand new. currently has 29k but started having problems with the battery within weeks of purchase.

Tl* the contact owns a 2019 subaru outback. the contact stated while parallel parking, the vehicle accelerated without warning and crashed into a power pole. the contact placed the vehicle in drive and the vehicle lurged forward while the brake pedal was depressed. a police report was filed. there was no reported injuries, fire, or air bag deployment. the vehicle was taken to the contact's residence. the contact mentioned the side panel, bumper and lights were damaged. the insurance company was informed about the failure. the local dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 12,000.

The windshield cracked for no reason while driving on a highway and needed a complete replacement.

Tl* the contact owns a 2019 subaru outback. the contact stated that while entering the vehicle, he noticed a crack on the windshield from the driver’s side to the center of the windshield. the contact stated the crack was not caused by an impact. the vehicle was not diagnosed nor repaired. a dealer was not contacted. the manufacturer was not informed of the failure. the failure mileage was 14,702.

Tl* the contact leased a 2019 subaru outback. the contact stated that the lane departure assist switched the vehicle from one lane to another lane independently and in an aggressive manner without driver input. the vehicle was taken to brandon tomes subaru (1100 s. central expy, mckinney, tx 75070) to be diagnosed. the diagnostic result was not disclosed. the contact was informed that the steering wheel was speed sensitive and that he was driving the vehicle too fast. the vehicle was not repaired. the contact stated that the vehicle was taken to the same dealer for the same failure numerous times and that the dealer was unable to find a solution for the issues. the manufacturer was made aware of the failure and opened several cases. the failure mileage was approximately 3.

Front windshield cracked while vehicle parked in driveway. crack is in passenger side extending from side across and curving up. had several windshield repairs near center of glass before. mileage is just under 34,000 miles.

Tl* the contact owned a 2019 subaru outback. the contact stated while driving 55 mph, when another vehicle rear ended his vehicle and the engine seized. the contact stated no warning light was illuminated. the air bags did not deploy. the contact stated his wife (seated at the front passenger seat) sustained 2 fractured ribs, 2 fractured vibrates and had surgery on her both lungs. a police report was filed. the vehicle was not drivable. the insurance deemed the vehicle a total loss. the vehicle was towed to tow lot. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was approximately 9,000.

Battery dead with no explanation. cold outside (17 deg f), car not driven for 2 days before attempting to start. car was driven for about 4 hours on friday, would not start on monday.

The vehicle has less than 12000 miles on it. battery keeps dying. we carry a jumper cable and a battery charger all the time. dealer refused to change the battery in june 2020 (in fort collins, colorado), dealer simply charged the battery. we don't know if it is an alternator problem, a battery problem, or other electrical systems components that keep draining battery when the vehicle is parked. this had made the car most unreliable. this is an ongoing problem, persisting for over the past 8 months.

This is my second windshield that was replaced on 12/08/2020 i walked out to my car which had been parked in the drive way since 12/30/2020 and noticed the windshield was cracked from the bottom passenger side under the black window trim i called the dealership and they said to call my insurance. there is no chip no nothing just the crack leading from the bottom to the middle of the window now

My 2019 outback (bought in sept 2019) has been experiencing dead battery issues. i have had to jump start it twice in the last few months. i am only driving primarily one time per week due to covid, but i don't feel that i should have these issues with a new car/batttery. reading that others experience the same issues as i do. i just drove on wednesday and purposefully drove an extra time (total drive time was probably 25 minutes, stopping once) and on saturday the battery was dead again. i don't want to keep experiencing this. was going to change my battery but i don't know that it will solve the problem from what i am reading. i want to report it so that it can be investigated and potentially fixed.

Tl* the contact owns a 2019 subaru outback. the contact stated while driving in the rain the windshield cracked. the vehicle was taken to ocean subaru of fullerton (1100 s. euclid st, fullerton, ca 92832, (714) 909-2363) and the first time they told the contact she would have to pay for the repairs on her own. the second time the failure occurred, the dealer repaired the windshield. the issue has occurred for the third time with the windshield glass being a special glass called eyesight glass with sensors in the actual glass. the repairs had to be performed at the dealer. the manufacturer had not been contacted yet. the failure mileage was 15,000.

Windshield spontaneously cracked. has happen twice. both times vehicle was stationary, parked in a garage. windshield was in perfect condition. not the result of a impact.

Since purchasing used, june 2020, the electrical system drained the battery dead. battery was replaced the first time but it has occurred a second time since.

I was picking my son up from school when the crack started, as i sat in the parking lot it continued down and across the center of the windshield. there were no chips or dings to be found. i do believe it causes the forward crash indicator to trip sooner than it should.

I purchased my outback in april of 2019. while i was driving on a highway, my outback's windshield cracked in june of 2019 and my local subaru dealership replaced the windshield during the summer of 2019. then while i was driving on a highway in july of 2019 the windshield of my 2019 outback cracked again. subaru outback's replacement windshields are no better than the original windshields. they are defect as well. my 2019 subaru outback's windshield has cracked twice in an 14-month period.

Vehicle will not start on numerous occasions. we replaced the battery, but problem continues. several attempts to get problem corrected by dealership service department have failed. problem has occurred for more that 5 months now.

Tl* the contact owns a 2019 subaru outback. the contact stated that while driving at an unknown speed and passing another vehicle, the front windshield cracked without impact. the vehicle was taken to heuberger subaru (1080 motor city dr, colorado springs, co 80905, (719) 475-1920) where the contact was informed that the windshield needed to be replaced. the vehicle was repaired however, the failure recurred. the contact stated that while the vehicle was parked, he noticed the windshield was cracked. the vehicle was taken to the same dealer. the failure was caused by a stone chip. the dealer informed the contact about the windshield program. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 7,000.

Tailgate has opened, on its own, on 4 separate occasions. in 2 instances it had remained open and unnoticed long enough to kill the battery and required tow service to charge it. i first reported this to my subaru dealer in spring 2020. in all 4 cases the car was parked in the garage when it happened, most recently on christmas eve to christmas morning, and again just 5 days later.

Tl* the contact owns a 2019 subaru outback. the contact stated that while driving a small pebble hit the windshield and caused a massive crack. the failure was the second time the issue had occurred within 4 months. the first windshield was equipped with the special eyesight glass. the repairs were performed at subaru of georgetown (7501 s interstate 35 frontage rd, georgetown, tx 78626, (512) 930-2111) and was paid for out of pocket. the second time the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 42,500.

Since we purchased the car 6 months ago we would find the doors unlocked and occasionally the trunk gate ajar. the gate was found ajar this morning, and had apparently been so all night, and the battery is now dead. this seems like a serious malfunction of the electrical system in the car. the trunk opening at random has drained our battery and may lead to further issues in the future.

On the morning of 1/10/21, when i started the car in our driveway for the first time that day, i noticed a spontaneous crack on my windshield beginning from the driver side edge and continuing diagonally up and towards the passenger side. it was about 8 inches long. there was no indication that anything had fallen on the windshield nor any point of impact. this is the 3 or 4th time this has happened since i've owned this car.

Spontaneous crack in windshield. i am the only driver of the car. it wasn’t hit by gravel or anything. crack just appeared one day above and behind the rear view mirror. will need to have the eyesight safety features recalibrated when i have the windshield replaced.

2019 outback - can't remove ignition key even though car is off and in park.

My 2019 subaru outback battery has died multiple times on me. i previously had a 2017 subaru outback and had no issues at all with the battery. the first time the battery died, my neighbor was able to jump start the battery. it has happened 4 more times and had to contact subaru roadside assistance to get my battery jumpstarted. it seems that the electrical problem is with the liftgate. a couple of times i've come out to start my car and the liftgate is up, battery is dead. the liftgate also mysteriously opened on me once during a roadtrip to gatlinburg with my vehicle locked. other times when the liftgate is closed and battery is dead, after jumpstarting, i can hear the car try to pull the tailgate tight like it thought the tailgate was open. the last time that i had my battery jumped, i was outside the car. as soon as the charger was connected to the battery, all the interior lights and radio came on. (instrument panel, dome lights, etc.) all the doors were shut, and i had not pushed a button to get this to occur. that, to me, definitely points out an electrical issue. from what i've seen on the internet, it seems that subaru has an issue where the computer continually sends a request to the tailgate to ensure that it is closed. this seems to be what is killing the battery. there have been campers stranded with a dead battery due to tailgate open and tent attached to the car. this seems to contradict subaru outback's build for outdoor adventure. i've contacted romain subaru in evansville multiple times about this issue, and they can't even find my name in their records, claiming that my vin belongs to someone else. it's really odd because i've purchased 3 vehicles from them. i've yet to get them to address the issue. i don't want them to replace the battery since this will not resolve the issue.

Random lack of acceleration and engine stumble; failed to accelerate when pulling out into traffic from side street nearly being hit by on-coming car. seems to have become more frequent after engine fuel pump was changed due to recall.

While driving on a highway my grandson asked about a "line"in the windshield. i had not noticed it but there was a six inch crack extending downward from the top edge. from the driver's side it was obscured by the rear view mirror. within two or three days it had curved in an s shape to about eighteen in ches in length. nothing had hit the windsield while driving and i had not driven on any rough roads.

Tl* the contact owns a 2019 subaru outback. the contact stated that while the vehicle was parked in his driveway he noticed that the windshield had cracked from the passenger’s side all the way across to the driver’s side and virtually straight up the middle. the vehicle was taken to premier subaru of fremont (5601 cushing pkwy, fremont, ca 94538, (510) 319-5500) where it was inspected and it was determined that the windshield needed to be replaced. the windshield was not replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 27,000.

Windshield spontaneously cracked all the way across while driving on the interstate.

The day i drove the car off the lot, i noticed a chip on the windshield right in the line of view that i did not see during the test drive. i took it to get repaired by a reputable company and they noticed 4 seperate chips. they performed the recommended repairs and replaced my windshield wipers. when the weather became cold in houston, i noticed a new chip that had a crack form down the upper right quadrant on the windshield. i thought someone had physically damaged the car, but upon examination there was no evidence of such a thing having happened.

We developed two spontaneous cracks in our windshield. the vehicle was stationary, parked in our garage. no debris hit the windshield at any time. the cracks begin under/at the driver side near/under the wiper unit. (the cracks essentially form a wide "v" one crack toward the passenger side is quite long and growing, the other is short - about 3" now also growing). the location of the beginning of the crack/s is under the level of the hood of the car, which would also make it near impossible for the crack to be due to a pebble, gravel, etc.

I was driving on the freeway and my windshield cracked at the passenger side bottom as the crack traveled up the windshield. i did not notice anything hit it.

Manufacturing defect in the right rear stabilizer bracket outside weld. the weld is improperly placed and does not actually attach part of the bracket to the subframe. (note, the weld on the left rear stabilizer bracket is properly placed and does attach the bracket to the subframe.) it's clear that the bracket or weld were out of position because the weld bead has no penetration on the stabilizer bar bracket. the lack of weld on this side of the bracket will place the bracket under a torsional load thereby placing greater stress on the weld on the inside tab of the bracket. faiilure of this bracket could lead to reduce vehicle stability. chances are if my vehicle was produced like this then other vehicles were also produced like this. it's not something which you would normally notice because this isn't a routine inspection item.

Tl* the contact owns a 2019 subaru outback. the contact stated that the front windshield cracked without impact. the contact stated that the crack was located in the upper middle section of the windshield. the contact indicated that the crack occurred while the vehicle was parked. the cause of the failure was not determined. the local dealer and manufacturer were not notified. the failure mileage was 30,000. the vin was not available.*dt consumer would like to cancel complaint.*jb

Subaru outback 2019 is under warranty - purchased 4-6-2019 12/3/2020 car which is in the garage would not start. battery was dead/drained,indicator light was on. went back out and tried it again and just clicks would not start. 2. called service department and they recommended that i call roadside assistance to jump and start the battery got car started, let it run for 40 minutes. they did not check the alternator but we asked them to. turned the car off after 40 minutes and put the car back in the garage.- 12/4/2020 - morning - car started, went to my destination. returned home, turned off the car noticed clicking sounds for 5 min which i had never heard before. 12/4/2020. called car service department: they recommended to bring the car to check the battery etc. which i did.. note: between dec 4 and dec 13 have been driving the car regularly. dec. 13, 2020 - sunday - 2nd time car would not start drove car to grocery store. came out of store .. car would not start. called roadside assist. jump start my car. after jump start car, i drove car at least 1/2 hr to 45 min and came home, left the car running in the driveway for at least 45 mi . came home and set up an appoint at service dealership for 11:30 on december 14. dec. 14, 2020 - monday -drove home from dealership, continued to drive car for a f about 25 miles. arrived home - turned the car off for a period of time. when i tried to start car to park it in the garage, car started but the starter motor was very sluggish at the onset. dec 16, 2020 - tried to start the car which is in the garage and it would not start, totally dead ..no lights. send attached letter to manager of service. no response yet.

On the morning of december 9th, 2020 i was driving to work on the freeway and was on an interchange from one freeway to another when i suddenly heard a “crack”. as i arrived to work a few minutes later i noticed that my windshield now had a large crack in it. i looked for a point of impact thinking a projectile might have hit it but i did not find one. at that point i remembered that i was the only one on the interchange at the time and that there was no car in front of me to send any projectiles flying back. i believe this is due to a faulty windshield as there was no other cause for the crack. additionally, engine feels like it sputters or as if transmission does not change gears causing a delay in pick up and potentially dangerous lack of acceleration.

Tl* the contact owns a 2019 subaru outback. the contact stated that while driving 75 mph, the headlights failed to illuminate. the instrument panel also became inoperable. the contact pulled off the interstate and coasted to the side of the roadway to inspect the vehicle. the vehicle was restarted however, only running lights illuminated. the vehicle was turned off and restarted a second time. the contact stated that the high-beam and rear taillights illuminated however, the low-beams failed to operate as designed. the contact drove the vehicle to her residence with the high-beam headlight activated. the contact stated that after arriving to her residence, the vehicle was turned off and restarted and all the lights started working as designed. the vehicle was not taken to be diagnosed. neither the dealer nor the manufacturer were made aware of the failure. the failure mileage was 27,275.

I purchased this pre-owned (by the dealership) 2019 outback bought from ramsey subaru, nj in may 2020 with 3366 total mileage. in the 6 months since we purchased the vehicle, it has failed to start twice, once requiring towing to the dealer service center and once requiring a jump start. i am now quite concerned about wife and kids being stranded.

Since purchasing car new in 08/19, i have been stranded with a dead battery 10 times in 12,000 miles. this is due to 4 things: 1. a poorly designed key fob with a hypersensitive button that opens the hatch unintentionally which kills battery; 2. computer modules that remain fully “on”, drawing at least 3.6 amps (much more if interior lights are on) when hatch is open and/or door is open or ajar without mitigation from a timer as long as key fob is detected. so if i open hatch for day use activity, the the battery dies unless i find a way to deactivate the fob. if the unintentionally bump the hatch button while car is in secure garage, hatch is open and battery is dead next morning; 3. after an unintended hatch opening resulting in a dead battery, manually closing the hatch, jumping the battery, and driving results in a loud, continuous alarm with no dash light identification in the car for one minute or until car comes to a complete stop, then alarm resumes causing great anxiety and distraction! ; and 4. these problems and what you must do to combat them are not revealed in the owner’s manual nor in the sales and purchase process which i find very deceptive! dealer service department is either not informed or not forthcoming until backed into a corner by specific questions. subaru of america has been contacted but will not respond. they claim “operator error”. i claim design defect. i have to carry my own jump start battery behind the driver’s seat because cargo area is not accessible with a dead battery, and i must treat my key fob like a hand grenade in order to keep from being stranded. i cannot trust this car, nor do i have my wife drive it anymore.

Front windshield cracked spontaneously while car was parked and not in motion. spider cracks radiate out from under the rearview mirror assembly. no evidence of any damage from external source (i.e. flying debris).

I bought a certified subaru outback 2019 in february 2020 with 4500 odometers reading. while i was driving my car on the highway on march 15, 2020, a tiny stone hit on my windshield and cracked my windshield. i replaced it on june 17, 2020 which cost me $960.

Tl* the contact owns a 2019 subaru outback. the contact stated that while the vehicle was parked in the driveway, the battery drained, causing the electrical system to become inoperable. the contact stated that the failure recurred eight times. roadside assistance was called out to jump start the vehicle. the contact stated that it was impossible to enter the vehicle when the battery was drained. the manufacturer was notified of the failure each time. grand junction subaru (651 market st, grand junction, co 81505, 970-208-0110) was contacted and informed of the failure. the contact was informed that the vin was not under recall. the battery was replaced several times. the manufacturer was made aware of the failure however, no further assistance was provided. the failure mileage was approximately 2,013.

Tl* the contact owns a 2019 subaru outback. the contact stated that the windshield fractured on the passenger’s side without impact. the contact took the vehicle to maple hill auto group (5622 west main street kalamazoo, mi, 49009, (269) 342-6600) to be inspected. the dealer inspected the windshield with a magnifying lens and found a tiny crack on the windshield. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 11,708.*dt*jb

Windshield cracked on its own (clearly no point of impact). started at the base of the windshield, about 3 inches to the right (passanger) side of the midline. propagated throuhgout the whole windshield and needed to be replaced.

Driver's side vent window shattered without impact on 10/31/2020 while in transit southbound on route 28 near highlands park bridge near pittsburgh, pa., moving at approx. 55mph. driver's side was facing towards a river separated from northbound traffic by an approx. 40 foot drop. no traffic was in front/behind/to the passenger's side at the time.

I just experienced my second windshield breakage and was not hit by a rock, object, etc. both times i was driving on an interstate (i95 in florida). the first time (2019) was mid afternoon, low traffic pattern. the most recent time (nov 2020) was approx 5:45am on interstate 95 north headed to work. there was no traffic in either direction for miles.

After 1.5 year ownership of new 2019 subaru outback, now has 17,000 miles, battery died. car started fine in the morning, drove to restaurant for breakfast, came out after eating, car didn't start. called subaru for jump start. the following day, took car to subaru dealer; battery tested normal.

Passenger side window stopped working and the windshield had cracked for no reason and i had to replace it.

Windshield broke while parked. resulting in a $1000 cost to replace and recalibrate safety cameras. car was stationary, parked in my garage. car never struck by stones or other debris. windshield was less than 12 months old. crack started from the outside molding across the windshield.

Unintended acceleration event when applying the brake at slow speed, pulling into a parking spot. braking force was unable to over come the acceleration. fortunately no injuries or damage. a scary situation, confidence lost in the vehicle.subaru north america claims "the vehicle is safe and operating as designed."

Tl* the contact owns a 2019 subaru outback. the contact stated that the windshield cracked on the driver’s side without impact while parked in the garage. the vehicle was not taken to be inspected nor repaired. neither the dealer nor the manufacturer were notified of the failure. the insurance provider scheduled the replacement of the windshield which was still pending. the failure mileage was approximately 5,900.

Dead battery problem. having the battery go dead in a parking lot, had to have it jump started to get home.had the battery replaced after a few more cases of slow starting, battery was replace by dealer. had to jump start the new battery in garage two more time in the part week. had to buy a battery starter box to carry in the car to be sure i can get home if i drive this car.

When stopped at an intersection on 9/27/2020, the windshield spontaneously cracked. neither my wife nor i saw anything physically strike the glass.

Tl* the contact owns a 2019 subaru outback. the contact stated that the vehicle was stopped at a traffic light, when she heard an abnormal noise and saw the windshield crack spontaneously from the driver side to the center. the vehicle was taken to the local dealer chilson subaru located at 3443 wi-93 trunk, eau claire, wi 54701, (715) 834-0701, and the windshield was replaced by the insurance provider. the contact stated she had experienced the same failure three times on separate occasions. the manufacturer had not been informed of failure. the failure mileage was unknown.

Battery drains and is dead after a couple of days if not started or driven

The battery died without warning on september 17. the car was jumped and brought to dealer. dealer said tested battery and found to be 477 cca. did not replace battery. then on october 16th the battery died again. this time corrosion and leak found on positive part of battery. took to the same dealer, told battery was indeed bad and replaced battery. there is no warning of low voltage in battery.

I have had to replace 2 windshields in 6 mos. i have never experienced this many damaged windshields. the offending incidents both took place on the highway.

The windshield cracked on the passenger side with no explanation or impact leaving an 8" long crack and nothing hit the windshield to cause this to happen.

The car had only 6817 miles on it when we bought it about three weeks ago. the car ran fine when it was delivered, but today, after finally registering and receiving the ny plates (delayed by covid-19), we tried to start it and nothing happened. checking the battery with my voltmeter indicated only 4 volts remaining. this is after just sitting in our driveway for the past three weeks not using the car at all. either the battery is faulty or something in the electrical system is slowly draining the battery.

I bought the car in july 2019 the touring model in may the car was dead a tow company came got it started. the next day dead again this time it was towed to the dealer. i’d heard from the tow guy a class action suit about the battery. now september 25 all backed to go for a weekend event with dog, dead. we unpacked loaded a different car. subaru is saying they no nothing about it and it’s probably my driving habits. they assume i don’t drive much it’s now got 17k on it. i’m going to be traveling all over with my dog to some areas that are remote. everyone is learning of the issue an now i can’t sell it in good faith and it’s worthless to trade. each time it’s died it’s been in the garage.

Tl* the contact owns a 2019 subaru outback. the contact stated that the battery was replaced five times since the vehicle was purchased in november 2019. the vehicle failed to start when parked for an extended period. the contact was unable to unlock the vehicle or access the battery to recharge the battery. the vehicle was taken to austin subaru (8100 burnet road, austin, tx 78757, (512) 220-0930) and the battery and body control module was replaced. the failure recurred after the vehicle was taken home and parked. the vehicle was not repaired. the manufacturer was contacted and informed of the failure. the contact was provided a loaner. the failure mileage was 3,500.

I purchased my 2019 subaru outback on november 23, 2019. on february 15, 2020 on a cold winter morning i was driviing to work and turned on the defrost to high and the windshield just cracked. currently, the crack has traveled from end to end on the windshield. the cost to replace it is around $ 800. i feel that subaru needs to take responsibility because this issue is occurring way too often. it seems that the windshields are too thin. my vehicle is equipped with the eyesight system.

Windshield on 2019 subaru outback with approximately 10000 miles cracked with crack extending into the field of vision. while driving on a local highway, the windshield was apparently hit by a small stone in the lower left corner of the windshield below the wiper causing a very small chip that could only be felt with a fingernail. the vehicle was parked and upon returning, a crack had spread downward to the edge of the windshield and up and to the left across the field of vision. upon investigating, we found many reports of recent models of subaru suv's experiencing windshield cracking, particularly in this area of the windshield with either a very minor impact or even no impact. a subaru tsb was issued in 2015/2016 covering this problem but it appears the issue has not been fixed in model years from 2017 to 2019.

Second time battery was drained. alternator is ok. it is driven every week including highway miles. dealership says there are no issues with the car. it had been parked in driveway 1 1/2 days. previously had a problem with radio changing volume by it self and horn honking without touching the center of driving wheel.

Tl* the contact owns a 2019 subaru outback. the contact stated while driving 45 mph, a pebble hit the front windshield and cracked about 10 inches of the passenger side glass. the contact felt that the material of the windshield was not safe. the contact called an independent mechanic who provided a quote for glass repair. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 5,500.

Windshield seemed to spontaneously crack while driving on a residential street at less than 20 mph. i heard a pop, though i did not see anything hit the windshield, and a crack about 22 inches long immediately appeared on the left side of windshield. the crack is about halfway up, and starting on the left edge. upon inspection there is a very tiny chip, about the size of a poppy seed, near the edge of the windshield, but no other evidence of the windshield being hit with a rock or other object.

Have 10,000 miles on my 2019 subaru and have been stranded twice because of batterie. subaru have changed two batteries so far

Stop at a light some times when the green light come on an the vehicle in front move the vehicle accelerate and not only at red lights some times when following vehicles my vehicle slow down and when the other vehicle move my accelerate by himself

Tl* the contact owns a 2019 subaru outback. the contact stated while driving an unknown speed, the accelerate pedal was depressed and the vehicle failed to accelerate. the contact stated no warning light was illuminated. the vehicle was taken to local dealer livermore subaru located at 3600 las positas rd, livermore, ca 94551, (925) 344-5466 however, the mechanic was unable to duplicate the failure. the vehicle was not repaired. the contact stated she experienced the failure multiple times. the manufacturer was informed of the failure. the failure mileage was 9.

Tl* the contact owns a 2019 subaru outback. the contact stated while driving about 45 mph, she heard an abnormal noise and noticed a crack on the windshield. the contact stated that the failure had occurred 3 times since the vehicle was purchased. the vehicle was not taken to be diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 16,985.

The battery continually dies on this vehicle. the first time it was just a few weeks after we purchased it, brand new. we've owned the car for about a year (and it only has around 6,000 miles) and the battery has died 4 to 5 times. most times we can jump it or the dealership does. this time the battery is dead and cannot be jumped. the dealer refuses to look into this issue further, other than by recharging the battery. we're hoping to get it replaced this time.

I have owned this vehicle since late may 2019 and i have had to replace 4 windshields due to cracks that developed from both minor rock strikes and when nothing has damaged it.

Windshield cracked too easily (on road) for a vehicle marketed for "offroads". no covered under warranty. seems to be a common issues for the vehicle. no recalls or acknowledgement from subaru usa.

Smell antifreeze

The car was purchased certified pre owned with less than 20000 miles. after i got my first car wash noticed thousands of pit in the window. they had it super covered with a compound the wash took off. now for no reason a huge crake went through the windshield! warranty of course won’t cover it. wham!!! $$1000 repair! i have had car less then three months.

Windshield spontaneously cracked. mid way up on the passenger side, just like half the outback's i see on the road. 2014 and forward model years pitched the windshields at a lower angle, making the windshield opening in the body larger and more susceptible to flex when the frame racks going over bumps. (maybe the sealant is too rigid.)

The front windshield spontaneously developed a large crack, necessitating a replacement of the front windshield. the problem was first noticed when the vehicle was in motion on the highway, but since the crack was on the lower part of the windshield, it is possible that the crack occurred when the car was stationary and it just wasn't noticed until the car was in motion.

Cracked windshield starting at the driver's side edge and continuing over 50% of the windshield horizontally. vehicle was parked in the driveway during this time.

Driving down the interstate and my sunroof explodes. there were no cars around. no indication of something hitting it, especially considering i had a large cargo roof box covering the windshield. if something did hit it, it would have been an impossible angle to clear the roofbox but also not make any other marks on my car? i have had the car for two weeks. thankfully had the sunshade closed because if not, glass would have exploded into the car and onto me driving as well. now the glass was spewed over the interstate and i have an obvious unlocked entry point into my car. when it exploded, it sounded like a shotgun blast. i thought i was being shot at.

My windshield have been replace 3 times in the last 8 months do to stress cracks henderson glass is not going to replace them again they are saying that is a manufacturing issue. please help this cant be happening i already pay $600 for it

We bought our 2019 subaru outback in may, 2019. before we had 1000 miles, a rock hit the windshield and cracked it. first replacement/recalibration. the vehicle was sitting in the garage in february 2020 when i noticed a crack across the windshield. a second replacement/recalibration. this morning (8/24/2020) when i got in my car in the parking lot to return home from md va i noticed my third cracked windshield. i will be replacing it soon. i have comprehensive coverage through geico, so i have no out-of-pocket expenses, but i believe that something must be lacking in the design or quality of the windshield to have it crack three times in 15 months.

While camping in a semi-remote location, our battery died, requiring a lengthy process to get a jump start. the only draw on the battery had been moderate use of the ljftgate the evening before. additional expenses involved a hotel stay and purchase of a jump battery for peace of mind for the rest of our trip. we did have to use the jump battery during the next couple days to be able to start the car in the morning.

Constant smell when using windshield wipers (front) and washing fluid. have brought it to the dealer several times they assure me it is normal. i have never had a car with this issue. i believe there is a leak somewhere that is causing this issue and it may be a design flaw.

Tl* the contact owns a 2019 subaru outback. the contact stated that while driving at 40 mph, the lower passenger side of the windshield began to crank without any impact. the contact continued to drive to his residence. the contact called local dealer royal moore subaru located at 1326 se enterprise cir, hillsboro, or 97123, (503) 640-5660, and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had not been informed of failure. the failure mileage was 2,510.

Front windshield is cracked in same location, two separate events, over a period of 4 weeks. each time the crack appears to originate in the top center of the windshield and then the crack migrates to the center of the windshield.

The vehicle will not start it was parked overnight in my garage and was not driven for past 48 hours. 2nd tme this has happened. dealership says could not detect any problem first time i brought it in to them. the lights on the car do not work either. nothing works on car today. car has 13, 000 miles on it and it is a 2019 outback. vehicle is stationary parked in my garage.

The battery dies constantly. i've had it for just over a year and the battery has failed 4 times.

I had my windshield replaced in march 2019. got a rock chip in the replaced windshield fixed under the warranty program through subaru. three days later i come out and the fixed chip spread a foot across my windshield and is rapidly growing. subaru is not taking ownership of weak/faulty glass and the frame that the windshield is installed into. i have had two other vehicles for over ten years that never had a cracked windshield, let alone a rock chip that violently spreads. i did not purchase a new vehicle to spend $1000+ on a replacement every year.

Tl* the contact owns a 2019 subaru outback. the contact stated that the windshield cracked without impact while the vehicle was parked. the vehicle was taken to dean team volkswagen of ballwin (15121 manchester rd, ballwin, mo 63011) where it was inspected and determined that the windshield needed to be replaced. the windshield was replaced however, 7 month later the failure recurred while the vehicle was parked and without impact. the manufacturer was made aware of the failure but offered no assistance. the failure mileage was approximately 15,000.*dt windshield has been replaced.*jb

While heading home from a trip driving down highway 69 in michigan our windshield decided to start cracking. we did not hear any impact with the exception of the occasional bug. of course taking it to the dealership the immediate response was.a rock or foreign object had impacted the windshield. wrong. i have always feared when getting hit by a rock the windshield would crack. my wife actually witnessed the cracking process thinking at first it was rain again hitting the windshield. within 200 miles the crack escalated from a couple inch crack to almost a 2 foot crack starting to make a u-shape around the eye-sight camera system. i would hate to think a bug's impact would cause such damage.

Brand new 2019 subaru outback windshield major cracking damage from small stone impact or just a bump in the road while driving? unreasonable and not right at all.

I have been unable to safely drive my 2019 subaru outback since june of 2020. i received an official safety recall notice in the mail from subaru. the notice stated that the vehicle was at risk for a crash if not repaired. several weeks ago i contacted subaru of el paso where i purchased the vehicle, as instructed in the recall notice, to schedule and complete the safety repair. i was informed at that time that the required parts were not available. the subaru agent was unable to let me know when the parts would become available. i have received no follow-up from subaru since that time. the repair has not been completed.

Tl* the contact owns a 2019 subaru outback. the contact stated while driving 35 mph, she noticed a crack on the lower passenger’s side of the windshield. the contact stated that the windshield cracked without impact. the contact stated she continued to drive to her residence. the contact stated a glass repair technician inspected the vehicle at her residence. the contact informed sellers subaru located at 23651 hall rd, macomb, mi 48042, (586)276-7706, of the failure. the vehicle was not repaired. the manufacturer was not informed of failure. the failure mileage was approximately 22,000.

Tl* the contact owns a 2019 subaru outback. the contact stated that while driving at 25 mph, the contact heard an abnormal sound. the contact stated that the windshield cracked and expanded across the windshield without impact. the contact veered to the shoulder of the road contacted her insurance company who authorized the replacement of the windshield for the second time. neither the dealer nor the manufacturer were made aware of the failure. the failure mileage was approximately 6,000.

The windshield randomly cracked after spraying the windshield washer fluid on it. the crack continued to grow bigger throughout a couple days and reached a length over 1 foot by the second day. the vehicle was stationary when it was sprayed with the windshield wiper fluid.

The first windshield from manufacturer was replaced because of a chip which developed into a foot of crack overnight. within a week, the cracks went in different directions. even the car was stationed for days (quarantine), the cracks were still developing. the windshield was replaced and installed a new one by subaru on july 16th. it was chipped a week later driving under 45 mph. again, the chip became a 5-inch curvy crack overnight. the next day, the new crack developed and different cracks appeared within 3 days. the slightest impact with any object causes the windshield to crack easily and immediately. it has become a severe safety concern.

Tl* the contact owns a 2019 subaru outback. the contact received notification of nhtsa campaign number: 20v218000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. the brewster subaru located at (1021 ny-22, brewster, ny 10509) was contacted and it was confirmed that parts were not yet available for the recall repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.*dt*jb*dt*jb

I i have a 2019 subaru outback limited with approximately 16,700 miles on it. purchased in 11/2018. when i go and lower the passenger window, putting it back up on the one touch auto function it will go to the top and then back down halfway. the passenger side window switch becomes inoperative. i have to raise it on the driver's side switch slowly to get the window closed again. this appears to happen after the car is running for 30 minutes or more and hot out. this has happened on several occasions now. i have an appointment for next week at the subaru dealer to look at it.

I was driving on a side street with no cars around and my windshield spontaneously cracked right near the passenger side wiper (bottom of the windshield) and it grew into 3 long cracks that are over a foot long. i honestly do not believe a pebble hit my windshield because no cars were around me. in reading online it seems like many owners of subaru outbacks have hit the exact same issue with their windshield cracking in the exact same spot.

My daughter was driving with my granddaughter and was hit from the rear, totaling my 2019 subaru outback. both my daughter and granddaughter reported hitting the dashboard or the windshield. none of the airbags deployed and the driver's headrest ended up on the driver's lap. at the time of the accident, the front auto was about to start forward or had started forward when the signal light had just turned green.. the police report is attached, with a letter from the meridian, idaho police department. my concerns are 1) should the airbags have deployed and 2) should the driver's headrest have detached from the seat? if the driver's contact info is needed, please let me know.

2 cracks in the front windsheild appeared on both sides of the rear view mirror. did not notice any chips before the cracks started. the car only has 10000 miles on it and there are 2 separate cracks. the car was parked in the garage when the cracks appeared.

Tl* the contact owns a 2019 subaru outback. the contact stated that while the vehicle was parked, the front windshield cracked twice without warning or impact. the front window also cracked. the local dealer was not contacted. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was 8,300. the vin was not available.

Tl* the contact owns a 2019 subaru outback. the contact stated that while driving approximately 55 mph, the vehicle stalled without warning with the accelerator pedal depressed. the vehicle failed to restart and was towed to serra subaru of travers city located at 1747 s. garfield ave, traverse city, mi 49686. the cause of the failure was faulty fuel pump component. the manufacturer was notified of the failure. the failure mileage was 29,925.*dt*dt*jb

The electrical system drains the battery causing the vehicle not to start. has happened repeatedly, even after battery was replaced by dealer.

Tl* the contact owns a 2019 subaru outback. the contact stated that upon turning on her windshield wipers, the contact heard an abnormal cracking sound coming from the vehicle. the contact exited the vehicle and noticed that a crack had formed on the driver’s side of the windshield. the crack initially started as a vertical crack along the driver’s side windshield and over time spread horizontally across the entire windshield. the contact took the vehicle to groove subaru (5300 s broadway, englewood, co 80113) where she was referred to a windshield repair shop. the manufacturer was also notified of the failure and informed the contact there was a class action lawsuit in progress due to the failure. the vehicle was not repaired. the failure mileage was 9,000.

I am submitting a formal complaint regarding the subaru windshield class action lawsuit. i am the fleet manager of a large company. we recently purchased about 30 2019-2020 subaru vehicles including the outback, forester and legacy. approximately, 1/3 of them experienced a random windshield break. all of them have been replaced. 3 of those replaced, cracked again. i've received no assistance from subaru and my drivers receive no warranty assistance from the dealerships. i'd like to speak to someone to add my complaint to the growing list of other complaints. i understand the lawsuit could take some time before a final decision, i want to make sure our vehicles are included. thank you

Car battery died approximately 7 months after receipt of the vehicle. no cause or drain was identified. car battery was replaced. then, same thing happened with no apparent cause of battery drain approximately 8 months after the car battery was replaced. concerned that some electrical issue is causing unexpected battery drain affecting the battery's life and that this is recurring and undiagnosed.

With 8400 miles and 13 months old battery had to be replaced. 6 days later the car battery was dead and needed jump start. took it to dealer next day and they could find no problem or reason why this happened. no explanation. both times vehicle was parked. second time this happened i had started the car just 20 minutes prior to battery being completely dead.

Spontaneous cracks appeared on my 2019 subaru outback with 10104 miles. no impacts have occurred to vehicle or windshield. vehicle was parked when cracks discovered. vehicle is parked outside in the driveway and has been driven very low miles since the covid-19 outbreak. the first crack runs horizontal and positioned about half way up windshield and a little left of center (towards driver's side). the second crack is a crescent shaped crack approximately 4 inches below the horizontal crack.

My 2019 subaru outback had a fuel pump recall, and the dealership did the recall. i drove the car for 15 miles, parked it on a city street, and when i returned back after an hour to start the car, it did not start. the whole interior started smelling like gasoline. when i exited the car, i noticed gasoline leaking from the passenger side of the car, and all over the city street. i think the new fuel pump they are installing are defective.

Windshield cracked for no reason. no chip or damage. hampers eyesight safety system. not being covered by subaru despite multiple other complaints listed on nhtsa and lawsuits in news.

We started having battery issues in april 2020. i use the outback for work monday through friday, and i began to notice a weak battery after the weekend. i let it sit for three days, and when i tried to start it, it was dead. i put a charger on the battery, started right up the next day. i took it to work and later that day, ate lunch in the car. after listening to the radio for about 30 minutes, i started the car to run the ac. it had trouble starting, but i managed to start it and let it run for about 15 minutes. it was still a little sluggish starting after work, so i left it home and took a different car the next day. after taking a different vehicle to work, i tried to start it again, and again it was dead. subaru roadside assistance would only pay for a tow for a certain number of miles to the dealership; it would have cost me over $100 to tow it back to the dealer. i put a new battery on it in may, and so far have not had anymore issues with it starting.

My outback had fuel pump failure and stalled on highway ramp on july 5, 2020 after subaru dealership replaced fuel pump on july 1, 2020 per safety recall wrd-20. on july 1, 2020, i had my 18,000 miles service and safety recall wrd-20 (fuel-pump) done at subaru dealership. picked up the car and drove it home. on july 5, i drove from pleasant hill to san francisco and the car stalled on highway 101 at off ramp. i cannot restart the car and there was heavy smell of gasoline coming inside the car. i cannot push it to the side since the driving wheel is very hard to move and the car stalled in the middle lane of three lanes highway ramp. i had to wait for tow truck to come to get off the highway and it was towed back to my home since the dealership service shop is closed on sunday. after the tow truck dropped off my car, i was trying to start the car and found out gasoline is leaking/pouring from bottom of my car and still cannot start. i have attached two pictures to show the gasoline leaking/pouring condition. i went online and found i am not the only case that fuel pump failed again after recall wrd-20 fuel pump replacement. this is not safe for drivers.

While the vehicle was parked, heard a pop and witnessed a crack start and progress both vertically and horizontally staring at the bottom center of the windshield and has continued to extend several hours later.

The car battery drains and dies for an unknown reason while just parked in the driveway for a few days. when the battery dies the liftgate gets stuck and/or the radio/navigation screen freezes (at the starlink logo). i have been using the car for short trips but have been using it more than the other vehicles in our household but the battery of the outback still dies. i have two other vehicles parked in the driveway and none have this problem. it has happened multiple times now and each time, i have to jump start the outback. i was at the grocery store and when i was done shopping the car had a difficult time starting. the liftgate got stuck and i had to assist it to close. the vehicle would not start while the liftgate was open. when i tried to start the car, it had this slow cranking sound like it was having a hard time to start then after what seemed like a five to ten seconds the car eventually started. the dead battery issue happened multiple times now starting in april 2020 when i first reported it to the dealer. the most recent dead batter was today, 7/3/2020.

Tl* the contact owns a 2019 subaru outback. the contact stated that while driving 65-70 mph, the front windshield cracked without impact. the vehicle was taken to subaru of georgetown (7501 n interstate 35 frontage rd, georgetown, tx 78626 (512) 930-2111). the contact was informed that the windshield needed to be replaced. the vehicle was repaired. the manufacturer was not contacted. the failure mileage was 8,500.

I was driving at low speed and my windshield cracked due to unknown reasons. this happened second time on my car within 12 months.

Driving on highway and windshield spontaneously cracked 3 inches. no impact from rock. haven’t driven since and it’s now cracked halfway across the windshield. definitely a defect.

I purchased a new 2019 subaru outback in august 2019. a large crack developed in the windshield in june 2020. i replaced the windshield. 10 days later another large crack developed across the windshield. this was replaced on 7/2/2020. i have spent about $1000 so far on windshield replacements for a car that is under one year old.

Unexplained cracked windshield.

Tl* the contact owns a 2019 subaru outback. the contact stated that after entering the vehicle, it was discovered that the front windshield was cracked. the crack was located on the driver’s side front windshield and had extended approximately 30 inches. the cause of the failure was not determined. the contact indicated that no object had impacted the windshield. lithia subaru of fresno located at 5200 north blackstone ave fresno, ca 93710 and the manufacturer were notified of the failure. the failure mileage was 26,000.

Within one year of owning my brand new 2019 subaru outback i have had to jumpstart it several times. after taking it to the dealer they are telling me there is problems with these batteries that they have a bad cell in them. so they said they will get me a newer and better battery, well almost one month later i noticed my car’s battery started to act very very weak and i believe within a day or two i will need to have a jumped again to get it running within one year of owning my brand new 2019 subaru outback i have had to jumpstart it several times after taking it to the dealer they are telling me there is problems with these batteries that they have a bad selling them so they said they will get me a newer and better battery well almost one month later i noticed my car‘s battery started to act very very weak and i believe within a day or two i will need to have a jumped again to get it running. i bought my car brand new with 2 miles on it and i don’t drive it a whole lot i am now at 3200 miles and i’m having battery issues. the car just turned one year old in may of 2020. this car spends most of the week in a garage and it is really only driven on the weekends but i should not have to have it jumped for only sitting a few days in the garage.

As i was reversing out of my driveway riding the brake the car accelerated full throttle and wouldn’t stop. the result was i hit a tree. i am thankful it was not a pedestrian or another person. *tr

Battery has died at least 6 times since april 2019. took to dealer twice and they said "cargo light was left on and drained the battery", another time "rear cargo door probably was ajar", they also said "perhaps it is not being driven enough" and "when the car is turned off the system is always looking for wifi signal so that might drain the battery too". i stopped taking it to dealer and recharged it on my own. dealer said they'd replace the battery but could only do it with the same size as the original.

In sept of 2019 i was driving, heard a popping noise and then when i stopped the car a few hours later saw a 12 plus inch crack from the side of the windshield. by the next morning it was well over 24 plus inches. dealer said something must of hit it. i chalked it up to bad luck and paid the nearly $1,000 to replace and recalibrate it. this past monday my son was driving the car, no damage in the windshield when he left. he heard a slight pop and when he returned home a few hours later almost 30 plus inches of cracking. it began at the base of the windshield on the passenger side. both times this happened was on a highway with no other cars nearby. the dealer has examined the glass and tells me there is an impact they found by running a pen down the crack. the supposed impact is no larger than the tip of a pen. something is wrong with this glass. i don't believe there was an impact, but even if there was, should the windshield crack beyond repair immediately. this cannot be safe. i have called national customer service and opened a case.

My wife and i driving home eastbound highway 50 and noticed small crack in windshield glass under windshield wiper. never heard or saw anything hit windshield and there were no other vehicles in front or behind us. i have owned many vehicles and the windshield usually will get a small ding when hit hard by rock or pebble but will not crack. this crack started at bottom on windshield underneath the wiper.

Had my first oil change at 5,000 miles and at 9,600 my oil light came on. went home and put 1 quart of oil in vehicle and was still down low. took to dealer and they changed oil and noted i had still been low 1/2 quart. filed case with suburu of america. nowin process of oil consumption test, but, saw that dealership overfilled my oil so i had them drain it down to proper level and have to start calculation mileage again for test. next problem. passenger front door, froze in winter. water inside car on floor. water test done at dealership after major storm, and car flooded inside. dealer replaced gasket around the door. oil issue was while driving. water issue was while stationary. *tr

Tl* the contact owns a 2019 subaru outback. the contact stated that there were multiple cracks on his windshield. the vehicle was taken to webster groves subaru (7982 big bend blvd, webster groves, mo 63119) on two occasions to have the windshield repaired for various cracks. after the windshield was repaired, the failure recurred. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was unknown. the vin was unavailable.

For the second time in less than a year the windshield cracked and ran across the windshield. unknown what caused the crack as we didn't notice road debris hitting the windshield. the 1st time the windshield cracked top passenger side and the car was moving along the hwy and we noticed a run from the top of the windshield that ran across the passenger side. car had 4000 miles. windshield was replaced. the second time, the car was stationary when we noticed a crack at the top middle of the windshield that started to run across the drivers side. the car is garage kept. an aside we had a subaru tribeca 2007 for 12 years and +200k miles with only 1 crack windshield that never ran.

Windshield on our 2019 subaru outback cracked for no apparent reason. *tr

Liftgate opened spontaneously overnight, causing rapid battery draining. battery was dead the next morning. car was inside locked garage. *tr

We have had our 4th windshield break on our 2019 subaru outback. we believe these to be spontaneous cracks, not the result of a chip or other impact. the most recent happened while car was parked (not a hot day) out in the open. *tr

Subaru windshield easily cracks. within a few weeks of purchasing the vehicle, a crack formed beginning at the top of the windshield near the rearview mirror and spread down. since replacing the windshield with an oem part, 3 more large cracks have formed. while some have begun from a small rock chip, they originate from the edge of the glass and spread inward. the glass appears weak as even the smallest chip will cause a large crack. the car is not driven any differently from current and previous vehicles owned yet the amount of chips and cracks we have experienced in the windshield in the less than one year of owning the vehicle exceeds the amount of chips and cracks we've had in the lifetime of our other vehicles.

The car battery keeps dying after being parked for only a few days. the 2019 outback has only 10,000 miles on it. we've double and triple checked to make sure that no interior lights or other electrical equipment are left on when parked, and that no doors are left ajar. we've had to jump start it each time. this dead battery problem is apparently not uncommon for 2016-2020 outbacks and the cause is unknown. subaru has no solution for it other than to replace the battery as a temporary fix. *tr

I came home from work, went through the car wash, and the next morning i had a crack on the driver's side of the windshield. nothing made contact with the windshield either on the drive, or at the car wash.

Battery failure x 4, on 3/26/20, 4/3/20, 5/7/20 and 6/7/20now on our third battery. had to call roadside assistance to have car jump started on 2 occasions and then towed to the dealer third time. something is draining the battery.

The vehicle ran rough and then lost power while exiting i-55 in the chicago area. the vehicle was stalled on the side of the exit ramp, but i was able to restart it and exit the interstate. it seems like it is related to the ongoing fuel pump recall. *tr

Car will not restart after being turned off. happens randomly. after the car sits for a while (hour or more) the car restarts normally. it acts like a dead battery, but only sometimes. the turn off period could be as brief as 2 minutes. i purchased the car as a certified pre-owned from a dealership in boise larry h miller subaru and only had the car for 4 days before this happened. it's now at the dealer. car has 12,000 miles on it when this happened.

Received two chips in the windshield - one in the first two days of owning the car and another one two weeks after. both chips occurred at moderate speeds - one on a freeway entrance ramp and the other on a freeway exit ramp. the chips seemed to have been caused quite easily with minimal impact. there have been no further chips since nor have the existing chips been repaired or cracked yet.

Battery completely discharged after several days of not using vehicle, this happened on several occasions during first year of ownership. initially we thought it was related to leaving the key in or near the vehicle, or the auto close back hatch not completely closing due to mat obstruction. after being stranded several times and almost missing a flight we purchased a battery starter. it was ironic and a little humbling to have to carry a battery starter around with you in a brand new car so you wouldn't get stranded somewhere - especially a vehicle marketed to adventurous folks who park at remote trailheads. i eventually purchased a new higher amp battery which has larger mitigated the issue, but i still periodically charge the new battery as additional insurance. i measured a parasitic discharge rate of ~114 ma which is above baseline of 50 ma cited by some, but below 150 ma threshold mentioned by others. subaru (both dealership and customer service) were made aware of the issue but didn't offer to diagnose or remedy, attributing the issue to not driving the vehicle often enough in combination with suggestion we purchase a better battery given our driving habits. so we have a vehicle with a relatively high parasitic drain rate that comes with a under sized battery, leaving the customer to wonder what is going on and creating potential safety issues in terms of non-starting vehicle. *tr

In january, 2020, my 2019 subaru outback failed to start because the battery was dead. it did start with a jump but had a dead battery the next time i wanted to use it. i had the outback towed to the nearest dealer over 100 miles away. they offered no help, telling me the problem was battery drainage from the remote starter i had installed. so, i drove home and then another 100 miles in the opposite direction to have the starter checked. the technician told me the remote starter was within acceptable range.i managed to get through the winter with a battery maintainer. the outback was fine once the weather warmed up this spring. then in may, 2020, i again had problems. the hatch did not open, made clicking noises, and beeped when i would drive the outback. this problem after having to jump start the outback because the battery would again be dead. not fun, when i would have to call for help to get home from grocery shopping. my friend suggested buying a new battery with more cranking power, which i did. now, the outback is working fine. will it last??? then when contacting subaru of america to see if i could get some reimbursement for the battery, the representative told me there was a recall on my outback due to fuel pump problems. i have not received a notification. *tr

Tl* the contact owns a 2019 subaru outback. the contact stated that while driving at an undisclosed speed and attempting to slow the vehicle while driving in inclement weather, the brake pedal was depressed however, the vehicle independently accelerated. the brake pedal was depressed a second time and the vehicle slowed. the vehicle was not taken to be diagnosed nor repaired. neither the dealer nor the manufacturer were made aware of the failure. the failure mileage was unknown. the vin was not available.

Car sometimes accelerates on its own. i have to use pedal shifters to reduce the speed. also noticed that it takes longer to brake sometimes.

The windshield spontaneously cracked from the mid-center of the windshield while parked. the crack began in october, 2019, less than a year after purchase. there was no impact causing damage and the crack began while the vehicle was parked. *tr