2019 FORD Explorer Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

3 Recalls for 2019 FORD Explorer

Recall Date	Component	Summary
1970-01-01	STRUCTURE:BODY:ROOF AND PILLARS	Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach. Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on April 2, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24S02.
2021-05-05	STRUCTURE:BODY	Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle. Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. Owner notification letters are expected to be mailed June 28, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 21S22.
2019-08-28	SEATS:FRONT ASSEMBLY:RECLINER \| SEATS:MID/REAR ASSEMBLY	Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger’s manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, “Head Restraints” and 207, “Seating Systems.” Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19C07.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

1 Complaints sent to the Center for Auto Safety for 2019 FORD Explorer

skip to NHTSA complaints

Date			Component
2023-06-28			body & frame

204 Complaints submitted to NHTSA for 2019 FORD Explorer

skip to CAS complaints

Date			Component
2025-04-22			STRUCTURE ODI Number: 11656126
2025-04-16			UNKNOWN OR OTHER ODI Number: 11655083
2025-04-14			STRUCTURE ODI Number: 11654560
2025-04-12			UNKNOWN OR OTHER ODI Number: 11654221
2021-03-26			ELECTRICAL SYSTEM ODI Number: 11404975
2021-05-28			STRUCTURE ODI Number: 11418906
2021-06-03			VISIBILITY ODI Number: 11419535
2021-06-16			STRUCTURE ODI Number: 11421113
2021-07-18			STRUCTURE ODI Number: 11425308
2021-08-25			STRUCTURE ODI Number: 11430470
2021-08-26			UNKNOWN OR OTHER ODI Number: 11430643
2021-08-26			STRUCTURE ODI Number: 11430625
2021-09-11			STRUCTURE ODI Number: 11432613
2021-09-15			STRUCTURE ODI Number: 11433103
2021-10-05			STRUCTURE ODI Number: 11435615
2021-10-07			STRUCTURE ODI Number: 11435868
2021-10-20			STRUCTURE ODI Number: 11437467
2021-10-27			ELECTRICAL SYSTEM ODI Number: 11438362
2022-01-03			ENGINE ODI Number: 11446048
2022-01-07			STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER ODI Number: 11446560
2022-01-12			STRUCTURE ODI Number: 11447197
2022-01-18			UNKNOWN OR OTHER ODI Number: 11447861
2022-01-18			ENGINE ODI Number: 11447844
2022-03-28			ELECTRICAL SYSTEM ODI Number: 11458717
2022-03-29			STRUCTURE ODI Number: 11458776
2022-04-27			STEERING ODI Number: 11462409
2022-05-09			STRUCTURE ODI Number: 11463960
2022-05-23			STRUCTURE ODI Number: 11465774
2022-05-31			SEATS,UNKNOWN OR OTHER ODI Number: 11466696
2022-06-03			STEERING,AIR BAGS ODI Number: 11467353
2022-07-10			FUEL/PROPULSION SYSTEM ODI Number: 11473252
2022-07-15			ENGINE ODI Number: 11474057
2022-08-17			SUSPENSION ODI Number: 11479717
2022-09-02			STRUCTURE ODI Number: 11482519
2022-09-29			POWER TRAIN ODI Number: 11487140
2022-11-17			STEERING,POWER TRAIN ODI Number: 11493991
2022-12-25			POWER TRAIN ODI Number: 11498818
2022-12-31			SEAT BELTS ODI Number: 11499642
2023-01-15			UNKNOWN OR OTHER ODI Number: 11501890
2023-01-29			ELECTRICAL SYSTEM ODI Number: 11504341
2023-01-29			UNKNOWN OR OTHER ODI Number: 11504327
2023-01-31			STRUCTURE ODI Number: 11504640
2023-02-01			STRUCTURE ODI Number: 11504972
2023-02-01			STRUCTURE ODI Number: 11504895
2023-02-02			STRUCTURE ODI Number: 11505199
2023-02-02			STRUCTURE ODI Number: 11505168
2023-02-24			POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE ODI Number: 11508847
2023-03-09			VISIBILITY ODI Number: 11511064
2023-03-23			UNKNOWN OR OTHER ODI Number: 11513358
2023-04-13			SERVICE BRAKES, HYDRAULIC,FORWARD COLLISION AVOIDANCE ODI Number: 11516849
2023-04-28			POWER TRAIN ODI Number: 11519412
2023-05-01			STRUCTURE ODI Number: 11519926
2023-05-08			POWER TRAIN ODI Number: 11521029
2023-06-01			STRUCTURE ODI Number: 11524943
2023-06-07			ELECTRICAL SYSTEM ODI Number: 11525821
2023-06-19			STRUCTURE ODI Number: 11527767
2023-06-23			UNKNOWN OR OTHER ODI Number: 11528566
2023-06-25			POWER TRAIN ODI Number: 11528706
2023-07-20			STRUCTURE ODI Number: 11533489
2023-07-20			UNKNOWN OR OTHER ODI Number: 11533459
2023-07-24			TIRES ODI Number: 11534014
2023-08-15			UNKNOWN OR OTHER,BACK OVER PREVENTION ODI Number: 11538789
2023-08-18			FUEL/PROPULSION SYSTEM ODI Number: 11539478
2023-09-02			UNKNOWN OR OTHER ODI Number: 11542256
2023-09-03			SUSPENSION ODI Number: 11542423
2023-09-18			POWER TRAIN ODI Number: 11545202
2023-09-27			STRUCTURE ODI Number: 11546895
2023-10-01			STRUCTURE ODI Number: 11547619
2023-10-05			UNKNOWN OR OTHER ODI Number: 11548375
2023-10-17			UNKNOWN OR OTHER ODI Number: 11550445
2023-10-20			UNKNOWN OR OTHER ODI Number: 11551106
2023-10-22			POWER TRAIN ODI Number: 11551211
2023-10-29			ELECTRICAL SYSTEM ODI Number: 11552457
2024-01-03			STRUCTURE ODI Number: 11563328
2024-01-04			POWER TRAIN ODI Number: 11563438
2024-01-04			VISIBILITY ODI Number: 11563484
2024-01-08			POWER TRAIN ODI Number: 11564266
2024-01-26			UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM ODI Number: 11568138
2024-01-27			STRUCTURE ODI Number: 11568227
2024-02-01			POWER TRAIN ODI Number: 11569267
2024-02-08			UNKNOWN OR OTHER ODI Number: 11570917
2024-02-13			STRUCTURE ODI Number: 11571673
2024-02-20			ELECTRICAL SYSTEM ODI Number: 11573023
2024-02-21			POWER TRAIN ODI Number: 11573158
2024-03-11			STRUCTURE ODI Number: 11576582
2024-03-15			STRUCTURE ODI Number: 11577646
2024-03-26			STRUCTURE,UNKNOWN OR OTHER ODI Number: 11579438
2024-03-28			STEERING,SUSPENSION,WHEELS ODI Number: 11579983
2024-04-04			STRUCTURE ODI Number: 11581195
2024-04-22			POWER TRAIN ODI Number: 11584453
2024-04-26			STRUCTURE ODI Number: 11585372
2024-04-29			STRUCTURE ODI Number: 11585907
2024-05-01			STRUCTURE ODI Number: 11586451
2024-05-07			STRUCTURE ODI Number: 11587511
2024-05-07			AIR BAGS ODI Number: 11587509
2024-05-13			STRUCTURE ODI Number: 11588393
2024-05-15			UNKNOWN OR OTHER ODI Number: 11588916
2024-05-20			STRUCTURE ODI Number: 11589773
2024-05-29			STRUCTURE ODI Number: 11591387
2024-06-13			ENGINE ODI Number: 11594129
2024-06-13			POWER TRAIN ODI Number: 11594127
2024-07-22			STRUCTURE,UNKNOWN OR OTHER ODI Number: 11603917
2024-07-22			POWER TRAIN ODI Number: 11603907
2024-07-22			POWER TRAIN ODI Number: 11603852
2024-07-24			STRUCTURE ODI Number: 11604242
2024-08-06			POWER TRAIN ODI Number: 11606907
2024-08-06			STRUCTURE ODI Number: 11606737
2024-08-09			POWER TRAIN ODI Number: 11607557
2024-08-16			ENGINE AND ENGINE COOLING ODI Number: 11608901
2024-08-19			STRUCTURE ODI Number: 11609548
2024-08-27			STRUCTURE ODI Number: 11611231
2024-09-03			UNKNOWN OR OTHER,VISIBILITY/WIPER ODI Number: 11612440
2024-09-03			STRUCTURE ODI Number: 11612373
2024-09-12			SUSPENSION ODI Number: 11614114
2024-09-13			POWER TRAIN ODI Number: 11614350
2024-09-20			FORWARD COLLISION AVOIDANCE ODI Number: 11615678
2024-10-14			POWER TRAIN ODI Number: 11619592
2024-10-16			STRUCTURE ODI Number: 11620160
2024-10-17			STRUCTURE ODI Number: 11620481
2024-10-17			STRUCTURE ODI Number: 11620355
2024-10-18			STRUCTURE ODI Number: 11620601
2024-10-24			STRUCTURE ODI Number: 11621757
2024-10-28			ENGINE AND ENGINE COOLING ODI Number: 11622292
2024-11-04			STRUCTURE ODI Number: 11623505
2024-11-05			STRUCTURE ODI Number: 11623628
2024-11-12			STRUCTURE ODI Number: 11624696
2024-11-15			STRUCTURE ODI Number: 11625490
2024-11-22			STRUCTURE ODI Number: 11626842
2024-11-22			POWER TRAIN ODI Number: 11626836
2024-11-26			STRUCTURE ODI Number: 11627584
2024-11-27			STRUCTURE ODI Number: 11627719
2024-12-08			POWER TRAIN,UNKNOWN OR OTHER,ENGINE ODI Number: 11629481
2024-12-09			STRUCTURE ODI Number: 11629716
2024-12-11			VISIBILITY ODI Number: 11630086
2024-12-13			STRUCTURE ODI Number: 11630505
2024-12-19			STRUCTURE ODI Number: 11631561
2024-12-26			STRUCTURE ODI Number: 11632480
2025-01-01			UNKNOWN OR OTHER ODI Number: 11633509
2025-01-07			ENGINE ODI Number: 11634522
2025-01-08			POWER TRAIN ODI Number: 11634967
2025-01-08			STRUCTURE ODI Number: 11634821
2025-01-14			STRUCTURE ODI Number: 11635948
2025-01-14			STRUCTURE ODI Number: 11635876
2025-01-14			STRUCTURE ODI Number: 11635873
2025-01-15			STRUCTURE ODI Number: 11636081
2025-01-16			ELECTRICAL SYSTEM ODI Number: 11636277
2025-01-16			POWER TRAIN ODI Number: 11636240
2025-01-19			STRUCTURE ODI Number: 11636968
2025-01-21			STRUCTURE ODI Number: 11637358
2025-02-02			ENGINE AND ENGINE COOLING ODI Number: 11640187
2025-02-04			STRUCTURE ODI Number: 11640661
2025-02-06			POWER TRAIN ODI Number: 11641117
2025-02-10			STRUCTURE ODI Number: 11641653
2025-02-11			STRUCTURE ODI Number: 11641944
2025-02-12			STRUCTURE ODI Number: 11642119
2025-02-18			STRUCTURE ODI Number: 11643319
2025-02-20			STRUCTURE ODI Number: 11643984
2025-02-21			STRUCTURE ODI Number: 11644078
2025-02-24			STRUCTURE ODI Number: 11644632
2025-02-25			VISIBILITY/WIPER ODI Number: 11644810
2025-02-26			STRUCTURE ODI Number: 11645062
2025-02-28			STRUCTURE ODI Number: 11645534
2025-03-03			POWER TRAIN ODI Number: 11646052
2025-03-03			ENGINE AND ENGINE COOLING ODI Number: 11645972
2025-03-13			STRUCTURE ODI Number: 11648191
2025-03-14			POWER TRAIN ODI Number: 11648272
2025-03-18			POWER TRAIN ODI Number: 11649153
2025-03-20			STRUCTURE ODI Number: 11649374
2025-03-25			STRUCTURE ODI Number: 11650486
2025-03-26			ENGINE ODI Number: 11650748
2025-03-31			STRUCTURE ODI Number: 11651703
2025-03-31			STRUCTURE ODI Number: 11651679
2025-04-02			STRUCTURE ODI Number: 11652314
2025-04-02			STRUCTURE ODI Number: 11652241
2025-04-03			STRUCTURE ODI Number: 11652485
2025-04-04			STRUCTURE ODI Number: 11652753
2021-03-26			ELECTRICAL SYSTEM:HORN ODI Number: 11404975
2020-12-27			UNKNOWN OR OTHER ODI Number: 11385154
2020-12-17			ENGINE \| UNKNOWN OR OTHER ODI Number: 11383995
2020-12-04			ELECTRICAL SYSTEM \| STRUCTURE:BODY \| VISIBILITY/WIPER ODI Number: 11377906
2020-10-01			ELECTRICAL SYSTEM:HORN ODI Number: 11361836
2020-09-19			ENGINE ODI Number: 11359958
2020-08-03			SEATS ODI Number: 11343014
2020-05-22			UNKNOWN OR OTHER ODI Number: 11325624
2020-05-18			WHEELS ODI Number: 11325081
2020-05-06			STRUCTURE:BODY ODI Number: 11323467
2020-03-01			STRUCTURE:BODY ODI Number: 11315427
2020-02-10			UNKNOWN OR OTHER ODI Number: 11308295
2020-01-31			FUEL/PROPULSION SYSTEM \| UNKNOWN OR OTHER ODI Number: 11306220
2020-01-16			UNKNOWN OR OTHER ODI Number: 11299928
2019-11-24			ELECTRICAL SYSTEM ODI Number: 11282104
2019-10-22			UNKNOWN OR OTHER ODI Number: 11270209
2019-08-29			SUSPENSION ODI Number: 11252221
2019-07-30			ENGINE \| FUEL/PROPULSION SYSTEM ODI Number: 11240611
2019-07-18			UNKNOWN OR OTHER ODI Number: 11233031
2019-09-24			STRUCTURE:BODY \| UNKNOWN OR OTHER ODI Number: 11257685
2019-09-13			SERVICE BRAKES ODI Number: 11255252
2019-09-23			TIRES ODI Number: 11257281
2019-09-09			ELECTRICAL SYSTEM:HORN ODI Number: 11253853
2019-05-21			ENGINE \| FUEL/PROPULSION SYSTEM \| STEERING ODI Number: 11208940
2019-04-02			ENGINE \| FUEL/PROPULSION SYSTEM ODI Number: 11193405
2019-06-06			ELECTRICAL SYSTEM:IGNITION \| ENGINE ODI Number: 11218291
2020-08-12			UNKNOWN OR OTHER ODI Number: 11348800
2019-06-24			WHEELS ODI Number: 11222300

Is the government investigating the safety of your vehicle? Find out here.

1 Investigations for 2019 FORD Explorer

On january 27, 2023, the office of defects investigation (odi) opened pe23-001 to investigate allegations of a-pillar trim panel detachment on model year (my) 2011-2019 ford explorer vehicles. at the time of opening, the office had received 164 vehicle owner questionnaires (voqs) reporting this failure. odi has received 671 voqs regarding this failure, including 1 alleged crash and 2 alleged injuries. some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. it is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the nhtsa. in its april 17, 2023 response to odi’s information request, ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to a-pillar trim panel detachment. ford relayed that the subject vehicles utilize a plastic a-pillar bracket, which is bolted to the vehicle structure during assembly. the a-pillar trim panel is attached to the bracket utilizing 7 plastic clips. contributory factors which have been identified by ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. on january 19, 2024, ford filed safety recall 24v-031 for my 2011-2019 ford explorer vehicles to address the subject defect. in the part 573 safety recall report, ford identified that a detached a-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. the recall remedy includes an inspection of the existing a-pillar trim panel and, if necessary, the replacement of the component. the remedy a-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. in view of the recall action being taken by ford, odi is closing this preliminary evaluation. the agency reserves the right to take additional action if warranted by future circumstances. to review the reports cited in the closing resume odi report identification number document, go to nhtsa.gov.

Date Opened	Date Closed	Component
2023-01-27	2024-02-08	STRUCTURE:BODY:ROOF AND PILLARS

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

168 Service Alerts for 2019 FORD Explorer

Date	Description
2025-01-24	UNKNOWN OR OTHER Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: • Customer concern of a vibration or rough idle in D or R • Shudder while driving • Lack of engine RPM • Low performance, lac Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-07-29	110000 ELECTRICAL SYSTEM Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÿ¿ÿ¿ÿ¿ÿ®/LincolnWayÿ¿ÿ¿ÿ¿ÿ® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-07-19	100000 POWER TRAIN Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack of engine revolutions per minute (RPM), l Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-21	110000 ELECTRICAL SYSTEM Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-08	110000 ELECTRICAL SYSTEM Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module ( Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-24	110000 ELECTRICAL SYSTEM Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-05	350000 EQUIPMENT In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating “Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-05	346000 COMMUNICATION:MANUFACTURER TELEMATICS In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating “Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-27	346000 COMMUNICATION:MANUFACTURER TELEMATICS Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-05	350000 EQUIPMENT In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating “Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-06	100000 POWER TRAIN Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-06	110000 ELECTRICAL SYSTEM Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-21	220000 SEATS This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-21	350000 EQUIPMENT This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-21	354000 EQUIPMENT:MECHANICAL This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-17	220000 SEATS Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-07	134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY Some 2011-2022 Explorer and 2020-2022 Aviator vehicles may experience an inoperative roof opening panel motor. If diagnostics lead to a motor replacement, visually inspect the original motor for signs of water intrusion. If found, determine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-23	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-23	118000 ELECTRICAL SYSTEM:SOFTWARE Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-14	353000 EQUIPMENT:ELECTRICAL Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-01	350000 EQUIPMENT A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. 3M Universal Adhesive Black Part Number 08223, 3M Static Mixing Nozzles Part Number 08193 This program provides a one-time re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-01	356000 EQUIPMENT ADAPTIVE/MOBILITY A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. 3M Universal Adhesive Black Part Number 08223, 3M Static Mixing Nozzles Part Number 08193 This program provides a one-time re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-02	980000 UNKNOWN OR OTHER Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-02	346000 COMMUNICATION:MANUFACTURER TELEMATICS Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	350000 EQUIPMENT Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-17	102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-16	110000 ELECTRICAL SYSTEM Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-27	110000 ELECTRICAL SYSTEM Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-01	072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The nois Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-01	060000 ENGINE AND ENGINE COOLING Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The nois Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-22	220000 SEATS Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-12	350000 EQUIPMENT On some of the affected vehicles, the roof rack covers may become detached from the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-02	110000 ELECTRICAL SYSTEM Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-24	103000 POWER TRAIN:AUTOMATIC TRANSMISSION Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-24	350000 EQUIPMENT Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	350000 EQUIPMENT Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	356000 EQUIPMENT ADAPTIVE/MOBILITY Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-12	110000 ELECTRICAL SYSTEM Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is abo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-12	346000 COMMUNICATION:MANUFACTURER TELEMATICS Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is abo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-24	060000 ENGINE AND ENGINE COOLING Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-24	110000 ELECTRICAL SYSTEM Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	110000 ELECTRICAL SYSTEM Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-01	100000 POWER TRAIN Certain 2017-2019 Model Year Explorer Vehicles Rear Wheel Knuckle and Toe Link Replacement This program is a proactive investigation by Ford Motor Company to obtain field parts for testing. Ford is voluntarily conducting this program to r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-25	350000 EQUIPMENT Certain 2016 – 2019 Model Year Explorer Vehicles equipped with a Roof Rail Roof Rail Cover Detachment On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-23	100000 POWER TRAIN Some 2018-2021 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-23	110000 ELECTRICAL SYSTEM Some 2018-2021 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-03	350000 EQUIPMENT Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-01	160000 STRUCTURE A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. 3M Universal Adhesive Black Part Number 08223, 3M Static Mixing Nozzles Part Number 08193 This program provides a one-time re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-05	100000 POWER TRAIN This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-08	162900 STRUCTURE:BODY:ROOF AND PILLARS On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential detachment. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-08	350000 EQUIPMENT On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential detachment. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-09	100000 POWER TRAIN In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-09	356000 EQUIPMENT ADAPTIVE/MOBILITY In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	060000 ENGINE AND ENGINE COOLING Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	103000 POWER TRAIN:AUTOMATIC TRANSMISSION Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	060000 ENGINE AND ENGINE COOLING Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-29	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-29	118000 ELECTRICAL SYSTEM:SOFTWARE Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-26	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-26	118000 ELECTRICAL SYSTEM:SOFTWARE Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-13	160000 STRUCTURE This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-06	118000 ELECTRICAL SYSTEM:SOFTWARE Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-24	265000 FORWARD COLLISION AVOIDANCE: WARNINGS Some 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN network communica Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-23	110000 ELECTRICAL SYSTEM In some of the affected vehicles, Hill Start Assist (HSA), a driver convenience feature, is not enabled due to a software issue in the Anti-lock Brake System (ABS) module. The HSA feature makes it easier to pull away from a stop when a vehi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-17	110000 ELECTRICAL SYSTEM Some 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN (HS-CAN for Tauru Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-10	010000 STEERING Some 2017-2019 Explorer/Police Interceptor Utility vehicles may exhibit various noise concerns while turning. Workshop Manual (WSM), Section 211-02 Power Steering > Diagnosis and Testing has been updated with improved information to aid wit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-05	022000 SUSPENSION:REAR For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-05	200000 WHEELS For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-05	350000 EQUIPMENT For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-05	356000 EQUIPMENT ADAPTIVE/MOBILITY For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-17	110000 ELECTRICAL SYSTEM Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-17	350000 EQUIPMENT Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-09	100000 POWER TRAIN In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance / lack of acceleration during launch, sluggish vehicle operation and shudder while driving. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-09	100000 POWER TRAIN In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require interna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-09	118000 ELECTRICAL SYSTEM:SOFTWARE In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require interna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-18	161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-18	220000 SEATS Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-07	162900 STRUCTURE:BODY:ROOF AND PILLARS Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. To correct the condition, follow the Service Proced Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-29	110000 ELECTRICAL SYSTEM Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a ‘Vehicle Failed To Start’ message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-22	010000 STEERING Some 2017-2019 Explorer/Police Interceptor Utility vehicles may exhibit various noise concerns while turning. Workshop Manual (WSM), Section 211-02 Power Steering > Diagnosis and Testing is in the process of being updated with improved info Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-22	110000 ELECTRICAL SYSTEM Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered “deep sleep mode”. This mode is enabled due to the vehicle not being started for 14 consecutive days or battery vol Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-14	200000 WHEELS For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-21	110000 ELECTRICAL SYSTEM Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-07	220000 SEATS Some 2016-2019 Explorer vehicles may exhibit a heated front seat that does not operate properly after turning the ignition on after a remote start event. The seat back heats properly while the lower seat cushion does not. To correct the con Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-20	100000 POWER TRAIN Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-08	110000 ELECTRICAL SYSTEM Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-20	110000 ELECTRICAL SYSTEM Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats ma Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-20	220000 SEATS Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats ma Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-20	060000 ENGINE AND ENGINE COOLING Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-10	350000 EQUIPMENT Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. To correct the condition, follow the Service Proced Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-24	110000 ELECTRICAL SYSTEM Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Vehicle controls will be una Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-18	110000 ELECTRICAL SYSTEM SSM 48558 – 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) – Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via F Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-17	110000 ELECTRICAL SYSTEM Some 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-14	110000 ELECTRICAL SYSTEM Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-09	110000 ELECTRICAL SYSTEM SSM 48619 – Various Vehicles – Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle – CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-09	980000 UNKNOWN OR OTHER SSM 48619 – Various Vehicles – Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle – CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-05	060000 ENGINE AND ENGINE COOLING Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-05	100000 POWER TRAIN Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-01	220000 SEATS Some 2015-2019 Explorer vehicles may exhibit a loose cushion cover corner and/or exposed foam on the 2nd row left 60 percent seat. The left 2nd row 60 percent seat cushion cover is a different design from the right 2nd row 40 percent cushio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-24	030000 SERVICE BRAKES, HYDRAULIC Customer Satisfaction Program 19B12 Certain 2019 Model Year Explorer ⿿ Supplement #1 Anti-lock Brake System Module Software Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-24	110000 ELECTRICAL SYSTEM Customer Satisfaction Program 19B12 Certain 2019 Model Year Explorer ⿿ Supplement #1 Anti-lock Brake System Module Software Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-07	110000 ELECTRICAL SYSTEM For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-09	130000 VISIBILITY Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-09	132000 VISIBILITY:GLASS, SIDE/REAR Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-18	350000 EQUIPMENT Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the cond Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-18	356000 EQUIPMENT ADAPTIVE/MOBILITY Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the cond Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-06	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-05	160000 STRUCTURE SSM 47914 – 2016-2019 Explorer roof rack cap trim clips now available. 2016-2019 Explorer roof rack cap clips are now available as a separate part. It is no longer necessary to order a complete roof rack rail to obtain the cap retainer cli Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-05	162900 STRUCTURE:BODY:ROOF AND PILLARS SSM 47914 – 2016-2019 Explorer roof rack cap trim clips now available. 2016-2019 Explorer roof rack cap clips are now available as a separate part. It is no longer necessary to order a complete roof rack rail to obtain the cap retainer cli Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-11	070000 FUEL SYSTEM, GASOLINE SSM 47926 – 2018-2019 F-150/Expedition/Navigator/Transit/Explorer – Illuminated MalfunctionIndicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P025A Some 2018-2019 F-150, Expedition, Navigator, Transit and Explorer vehicles may exhibit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-11	110000 ELECTRICAL SYSTEM SSM 47926 – 2018-2019 F-150/Expedition/Navigator/Transit/Explorer – Illuminated MalfunctionIndicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P025A Some 2018-2019 F-150, Expedition, Navigator, Transit and Explorer vehicles may exhibit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-26	110000 ELECTRICAL SYSTEM Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-26	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-27	220000 SEATS Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-27	221600 SEATS:FRONT ASSEMBLY:POWER ADJUST Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-24	110000 ELECTRICAL SYSTEM Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-20	030000 SERVICE BRAKES, HYDRAULIC Certain 2019 Model Year Explorer – Anti-lock Brake System Module Software Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-22	030000 SERVICE BRAKES, HYDRAULIC Certain 2019 Model Year Explorer – Anti-lock Brake System Module Software Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-23	060000 ENGINE AND ENGINE COOLING Some 2016-2019 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit a squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged alternator pulley. Accessory drive belt DA8Z-8620-G has be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-23	060000 ENGINE (PWS) Some 2016-2019 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit a squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged alternator pulley. Accessory drive belt DA8Z-8620-G has be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-29	110000 ELECTRICAL SYSTEM Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-03	060000 ENGINE AND ENGINE COOLING Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-03	063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-04	160000 STRUCTURE Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To reso Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-04	162300 STRUCTURE:BODY:DOOR Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To reso Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-10	100000 POWER TRAIN On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-26	060000 ENGINE (PWS) SSM 47948 – 2010-2019 Various Vehicles – Turbocharged Engines – Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-03	060000 ENGINE AND ENGINE COOLING Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-18	350000 EQUIPMENT Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the cond Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-18	356000 EQUIPMENT ADAPTIVE/MOBILITY Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the cond Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-22	110000 ELECTRICAL SYSTEM Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-15	030000 SERVICE BRAKES, HYDRAULIC Some 2019 Explorer/Police Interceptor Utility vehicles built on 10-Sep-2018 and through 07-Feb-2019 may exhibit a lack of hill start assist when the vehicle is stopped on an incline greater than 1.5 degrees. If no diagnostic trouble codes ( Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-17	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-17	110000 ELECTRICAL SYSTEM Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-17	350000 EQUIPMENT Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-21	110000 ELECTRICAL SYSTEM Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-19	220000 SEATS Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-12-04	220000 SEATS Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-12-04	350000 EQUIPMENT Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-27	100000 POWER TRAIN Some 2013-2019 Police Interceptor Sedan and Utility vehicles may exhibit a reduced top speed after a transmission fluid service with unapproved fluid. The use of unapproved fluid or improper transmission fluid level can lead to reduced vehi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-19	350000 EQUIPMENT Some 2016-2019 Police Interceptor Utility vehicles may have an illuminated MIL with ambient air temperature (AAT) sensor DTC P0073. During the installation of certain police accessories by non-Ford vehicle upfitters, wiring connector C134 m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-12-14	110000 ELECTRICAL SYSTEM Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states ‘SYNC can check for updates when connected to a WiFi network’. To remove the inconvenience of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-14	061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-19	110000 ELECTRICAL SYSTEM Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Professional Technician Society (PTS) website may show that software version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-19	118000 ELECTRICAL SYSTEM:SOFTWARE Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Professional Technician Society (PTS) website may show that software version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-07	110000 ELECTRICAL SYSTEM Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-07	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-12-17	350000 EQUIPMENT Some 2018-2019 Explorer vehicles built on or before 13-Nov-2018 equipped with a 4G telematics control unit (TCU) modem may exhibit an Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas. Fol Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-09	221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Some 2016-2019 Explorer vehicles may exhibit a heated lower front seat cushion that does not operate properly after turning the ignition on after a remote start event. To temporarily resolve the concern, the heated seat control switch may b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-07	110000 ELECTRICAL SYSTEM Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-07	350000 EQUIPMENT Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-07	356000 EQUIPMENT ADAPTIVE/MOBILITY Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-08	350000 EQUIPMENT On 2019 Explorer vehicles equipped with a 2.3L EcoBoost engine, the engine cover has been deleted. The vehicle is not mis-built. The addition of any parts would not be considered a warrantable repair. Do not submit a claim for this conditio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-08	060000 ENGINE (PWS) On 2019 Explorer vehicles equipped with a 2.3L EcoBoost engine, the engine cover has been deleted. The vehicle is not mis-built. The addition of any parts would not be considered a warrantable repair. Do not submit a claim for this conditio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-01	010000 STEERING 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-01	011000 STEERING: STEERING WHEEL/HANDLE BAR 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-22	110000 ELECTRICAL SYSTEM Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-21	110000 ELECTRICAL SYSTEM Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-19	110000 ELECTRICAL SYSTEM Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-19	220000 SEATS Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-19	221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-07	060000 ENGINE AND ENGINE COOLING Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-07	110000 ELECTRICAL SYSTEM Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-07	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-13	030000 SERVICE BRAKES, HYDRAULIC Certain 2019 Model Year Explorer ⿿ Anti-lock Brake System Module Software Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-13	036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Certain 2019 Model Year Explorer ⿿ Anti-lock Brake System Module Software Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-14	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019 FORD Explorer

3 Recalls for 2019 FORD Explorer

1 Complaints sent to the Center for Auto Safety for 2019 FORD Explorer

204 Complaints submitted to NHTSA for 2019 FORD Explorer

1 Investigations for 2019 FORD Explorer

168 Service Alerts for 2019 FORD Explorer