2018 FORD Escape

Car would not go out of park but showed being in neutral on the dash. The car rolls.

The contact owns a 2018 ford escape. the contact stated that while the vehicle was parked, the vehicle shuddered. the check engine, transmission, and battery, along with several other unknown warning lights were illuminated; the "service engine soon" and "power train malfunction" messages were displayed on the instrument panel. the vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. the contact did research and was made aware of an unknown nhtsa campaign number however, the vin was not included. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 84,000. 

Engine is unsafe to drive. paid over $1400 in repairs just to find out the engine is a faulty engine. engine failed due to coolant intrusion. vehicle is not safe to drive. veh has less than 100k miles. happened randomly car engine shakes violently and sputters.

The contact's mother owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders and that the engine needed to be replaced. the vehicle was not repaired. the contact related the failure to customer satisfaction program: 19b37 (powertrain control module reprograming); however, the vehicle was not included. the manufacturer was made aware of the failure but informed the contact that the vin was not included in the customer satisfaction program. the failure mileage was approximately 80,000.

My car had less than 143,000 miles on it and started shuddering going down the highway. i was able to get pulled over and have taken it to a mechanic shop and they diagnosed it as a bad transmission. with metal shavings in the fluid. they also said they had another escape there with exactly the same issue. as well as i have seen that there are now class actions going on for this issue. and that ford was aware of the issue as a consumer i feel this should not be allowed

The contact owns a 2018 ford escape. while the contact's daughter was driving at an undisclosed speed, the driver became aware of an extremely loud sound coming from the vehicle. the contact's daughter stopped and parked the vehicle. the contact's daughter performed an inspection of the vehicle. the contact's daughter attempted to roll down the front driver's window and noticed that the glass had fractured inside the door panel. the vehicle was not taken to an independent mechanic or the dealer. the manufacturer was made aware of the failure but provided no assistance. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 120,111.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the cylinder and engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the contact was advised to contact the dealer. the dealer was made aware of the failure. the vehicle was taken to the dealer and was diagnosed with coolant intrusion and engine failure. the contact was informed that the engine needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure, and a case was filed. the contact provided financial assistance towards the cost of the repair. in addition, the contact was informed that the vehicle was above the mileage limitations, and the extended warranty coverage could not be applied. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 118,000.

The contact owns a 2018 ford escape. the contact stated while the vehicle was parked, the vehicle shuddered. the check engine, transmission, and battery along with several other unknown warning lights were illuminated; the "service engine soon" and "power train malfunction" messages were displayed on the instrument panel. the vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. the contact did research and was made aware of an unknown nhtsa campaign number however, the vin was not included. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 84,000. 

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the head gasket. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred contact to the nhsta hotline for assistance. the approximate failure mileage was 68,351.

My short block engine failed in the middle of pulling out onto a 4 lane roadway while my two children were in the vehicle. we were almost hit from behind as i lost power while entering the roadway. the vehicle was taken to and diagnosed by a ford dealership as needing a short block and full engine rebuild. there was no warning or problems before the failure. my vehicle has 23,000 miles on it and is currently waiting for repairs at an independent shop because i cannot afford another new vehicle at this time.

The contact called for a friend who owns a 2018 ford escape. while the contact's friend was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the contact stated that the failure had occurred while the vehicle was driven uphill. the vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. the contact was informed that the transmission needed to be replaced. the vehicle was being repaired. the contact was informed that the parts were on backorder. the manufacturer was made aware of the failure but did not assist. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 105,000.

2018 ford escape , purchased brand new. . check engine light went on .was on. brought to mechanic; coolant level was low . engine was misfiring. reason for check engine light. discovered one spark plug stuck and corroded. discovered the reason that coolant was empty. it leaked into the engine. mechanic says it is a closed system so it cannot be readily discovered. said coolant leaked into the engine . now need new engine. mechanic said this is a design flaw of ford and that many other ford escape owners have the same issue. i paid off my car. i was quoted over 7k to replace the engine. miles are low on this vehicle. this is unconscionable that ford has not issued a recall regarding this issue when it appears so many ford owners are having the exact same issue and all are told to pay for a new engine

The contact owns a 2018 ford escape. the contact stated while driving 50 mph, the transmission became inoperable. there were no warning lights illuminated. the contact stated that the transmission shifted hard while changing gear and the transmission was also slipping. the vehicle was taken to a dealer where it was diagnosed with transmission failure. the vehicle was repaired. on a separate occasion, the contact stated that the vehicle was taken for maintenance, and the contact was informed that one of the cylinders was stuck. the vehicle was diagnosed with head gasket failure due to coolant intrusion. the vehicle was not repaired for the most recent failure. the manufacturer was made aware of the failure. the failure mileage was approximately 86,500.

Coolant leaking into cylinder head and causing misfire in ignition coil 4. car is using mass amounts of coolant but no leak. codes are reading misfire in 4th ignition coil as out lined in the following: technical service bulletin 1.5l ecoboost - low coolant, white exhaust smoke and/or illuminated mil - built on or before 06-apr-2019 19-2139. yes it's available on request. the car would studder while running in traffic causing people to stop short or significant risk of being rear ended because the car would not excelerate as built too. no. vehicle has not been inspected by manufacturer, police etc. it has been confirmed by an independent service person. mil light came on. in march and coil 4 closest to the cylinder was replaced. the problem resurfaced april 19th 2025 and it was looked at again. once again coil 4 was misfiring again and the plugs were looked at again and they were corroded with coolant even though they had just been replaced march 2nd. this is a known issue with ford they are well aware and choose to do nothing even though there is a specifically detailed tsb 19-2139 detailing the very issue that is going on with my car.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the cylinder and engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the contact was advised to contact the dealer. the dealer was made aware of the failure. the vehicle was taken to the dealer and was diagnosed with coolant intrusion and engine failure. the contact was informed that the engine needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and a case was filed. the contact was provided financial assistance towards the cost of the repair. in addition, the contact was informed that the vehicle was above the mileage limitations, and the extended warranty coverage could not be applied. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 118,000.

After removing the lugnuts so many times, they no longer stay tighten. eventually, the bolts will wear out causing your nuts to continuously come loose. i got new tires not even 2 weeks ago and ever since, they won't stay tightened. one of them won't tighten at all, it's striped out. this is not normal wear and tear. i didn't start experiencing issues with it until i had my tires removed 6 times in less than 6 months for suspension repairs, new tires, and regular maintenance. this isn't even this first i'm hearing of this issue with this same car. i've had several mechanics ask me if i've ran into the issue yet since it's so common. this on top of the 6f35 transmission failures in this car (amd other things) these things aren't safe to drive.

The contact called for a friend that owns a 2018 ford escape. while the contact's friend was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the contact stated that the failure had occurred while the vehicle was driven uphill. the vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. the contact was informed that the transmission needed to be replaced. the vehicle was being repaired. the contact was informed that the parts were on backorder. the manufacturer was made aware of the failure but provided no assistance. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 105,000.

The contact owns a 2018 ford escape. the contact stated while driving approximately 75 mph, he observed liquid moving and the message "engine overheating" was displayed. the check engine warning light was illuminated. the vehicle was steered to the side of the road, turned off, and the hood was opened, and the engine was inspected. the contact stated there was no visible failure with the vehicle, and the vehicle was restarted. the vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine. the contact was informed that the engine needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was approximately 143,000.

The contact owns a 2018 ford escape. the contact stated that while operating the vehicle, the check engine warning light illuminated, with the message "service vehicle now" displayed. the vehicle was taken to the local dealer, who diagnosed the vehicle and determined that there was coolant intrusion into the cylinders and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure but no assistance was offered. the failure mileage was 59,900.

The contact owns a 2018 ford escape. the contact stated that while driving on a main road at 45 mph, the temperature gauge indicated that the engine was overheating. no warning lights were illuminated. the contact pulled over to the side of the road to inspect the vehicle under the hood and discovered that the engine oil was low and appeared to be mixed with water. the vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the engine block was cracked and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 83,000.

The contact owns a 2018 ford escape. the contact stated that while operating the vehicle, the check engine warning light illuminated, and the message "high engine temperature" was displayed. the vehicle was taken to the local dealer who diagnosed that there was coolant mixed into the engine oil, and the engine needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was 106,000.

The contact owns a 2018 ford escape. the contact stated that occasionally while driving 60 mph, the message “engine overheating" was displayed on the instrument panel. the contact pulled over to the side of the road, turned off the vehicle, and waited for the engine to cool down. the contact checked the coolant reservoir, and the coolant reservoir was empty. the contact arrived at the residence and checked the coolant reservoir, and the coolant reservoir was half empty. the vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the contact related to the failure of ford campaign number: 21n12. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the approximate failure mileage was 53,926.

The contact owns a 2018 ford escape. the contact stated that the vehicle failed to accelerate as needed while driving at various speeds. the rpm failed to immediately lower when the accelerator pedal was released. the failure was intermittent. the contact stated that while driving approximately 65 mph and releasing and depressing the accelerator pedal off an exit to the right, the vehicle failed to respond as needed. the vehicle was pulled into a nearby parking lot and parked. the “transmission fault – service” warning light was illuminated. the vehicle was towed to the dealer, who diagnosed that the transmission had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure and opened a case. the failure mileage was approximately 86,000.

The contact owns a 2018 ford escape. the contact stated that while the vehicle was being serviced at the dealer, the contact was informed that there was coolant intrusion into the cylinder and spark plugs. there was no warning light illuminated. the dealer related the failure to ford campaign number: 21n12. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the failure mileage was 87,119.

On march 27th 2025 i had engine light come on. i went to valvoline and received a diagnostic test. the test said misfire cylinder 1. i called ford dealership in two counties and was told they can't see me for a month. i went to pep boys and they replace my spark plugs. next day engine light and a fault service now came on. i was able to get into gmc who said they found the problem on april 4th. by april 7th again all lights on for service. pep boys said they could see me by the 10th and ford dealership by the 30th of april. by the time i made it to pep boys, the head gasket head is beyond repairs and now i need a new engine. all escapes no matter what the mileage should have been recalled. but they didn't and now i have to get a new engine.

Engine is losing coolant. 2018 ford escape with 64000 miles on it. was recalled by ford, however our vin was not included. this is not right, some people are getting help getting it fixed and we cannot. coolant intrusion.

The contact owns a 2018 ford escape. the contact stated that while the contact's wife was driving at an undisclosed speed, the engine overheated warning light illuminated, and the vehicle stalled. the contact's wife drove the vehicle to the shoulder of the road. the vehicle lost motive power. the vehicle was restarted, however, the vehicle failed to start as intended. the vehicle was towed to an independent mechanic, where it was diagnosed with a failed coolant pump. the contact was informed that the coolant pump needed to be replaced. the vehicle was repaired. the contact stated that a few days later, the contact's wife checked the coolant level and determined the coolant reservoir was empty. the contact's wife refilled the coolant reservoir, however, the failure reoccurred. the vehicle was taken back to the independent mechanic, where it was diagnosed with a coolant leak in cylinder one and a failed engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the dealer was made aware of the failure. the contact was informed of an unknown recall repair which had a similar failure description, however, the vin was not associated with the recall repair. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 85,000. the vin was unavailable.

Coolant intrusion, need new engine

The contact owns a 2018 ford escape. the contact stated that while her son was starting the vehicle, the check engine warning light illuminated. the vehicle was taken to an independent mechanic, who replaced the spark plugs, but the failure recurred. the vehicle was taken to the dealer, who determined that there was radiator fluid leaking into the engine, causing a misfire. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 120,000.

Engine coolant leaks causing the engine to misfire. requires a new engine.

The contact owns a 2018 ford escape. the contact stated that upon starting the vehicle, the message "steering assist fault - seek service" was displayed , and the steering wheel was difficult to turn. the contact's husband assisted the contact in driving the vehicle to an independent mechanic. the mechanic diagnosed that the electric steering rack had failed and needed to be replaced. the vehicle was not repaired. the dealer was notified of the failure. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 15,108.

The contact owns a 2018 ford escape. the contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. there was no warning light illuminated. the vehicle was taken to the dealer, where the engine block was replaced twice, the transmission was replaced twice, and the front axle was replaced; however, the failure persisted. the vehicle was taken to the dealer it was purchased from, steven's jersey city ford (740 nj-440, jersey city, nj 07304), and the engine block was replaced a third time; however, the failure persisted. the contact stated that while one of the dealers was in the process of replacing the engine, the dealer informed the contact that there were metal shavings inside the engine. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the manufacturer referred the contact to the dealer for assistance. the failure mileage was approximately 15,000.

I purchased my 2018 ford escape ecoboost in june 2024 with 64k miles. two weeks later the engine light came on with the code for misfire in cylinder 1. i brought it back to the dealer which they cleared it stating it was old history that needed to be cleared. in october the same code came on and the spark plugs and coil was replaced. then in january the engine light came on with the same code then when would go off right before i’d bring it in. i was told that it was a common occurrence with the car (light going on and off) it began again end of march, on for a few days then off. i took it in on april 9th and they told me it was a complaint leak into the cylinder 1 and needs a long block replacement which will cost $9600.00 over half the cost of the vehicle. the vehicle has 76k miles. i was told there’s class action lawsuits about this issue. my mom has the same vehicle and it also happened to her right before her warranty went out at 56k miles and the engine was replaced.

Coolant leaking into engine. engine failure

The contact owns a 2018 ford escape. the contact stated that while the vehicle was started and running, the vehicle shuddered, with the check engine warning light illuminated. the vehicle was taken to auto zone, where a handheld diagnostic scanner indicated that there was a misfire in cylinder #4. the vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 75,000.

The contact owns a 2018 ford escape. the contact stated that occasionally while driving at various speeds, the vehicle shuddered abnormally. an unknown warning light was illuminated. the vehicle was taken to a local independent mechanic, where it was diagnosed with low anti-freeze, several cracked cylinder gaskets, coolant intrusion, and in need of an engine replacement due to cylinder #3 misfire. the local dealer was contacted; however, the vin was not associated with any recalls. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 97,000.

See attached document for complaint.

Complaint rear window shatter of 2018 ford escape: rear window glass shattered on liftgate panel door, (unknown reason) twice since bought from ford dealership, february 2020. glass shattered on 11/28/20 (was replaced) and again, on 2/17/21. car was parked and undisturbed in my drive way, both occurrences. nothing around it or in it to possibly cause any shattering. there must be some sort of issue going on with the glass or interior cabin pressure to the glass of this model, ford defect possibly?? brand new window installed on 11/28/20, and 2 1/2 months later, same type of shatter to window, when closed my car door, heard the noise of glass shattering, most all of it all caved in and fell into the car in tiny pieces, just like the first occurrence.

Complaint rear window shatter of 2018 ford escape: rear window glass shattered on liftgate panel door, (unknown reason) twice since bought from ford dealership, february 2020. glass shattered on 11/28/20 (was replaced) and again, on 2/17/21. car was parked and undisturbed in my drive way, both occurrences. nothing around it or in it to possibly cause any shattering. there must be some sort of issue going on with the glass or interior cabin pressure to the glass of this model, ford defect?? brand new window installed on 11/28/20, and 2 1/2 months later, same type of shatter to window, when closed my car door, heard the noise of glass shattering, most all of it all caved in and fell into the car in tiny pieces, just like the first occurrence.

Coolent leakage into engine block.

Coming down the freeway in nevada, it began to feel like we ran over something in the road over and over. there was a shaking in the steering/wheels so felt like it keep hitting bumps in the road. it progressively got worse. we finally realized that it may be the traction control system. when it was turned off, it began to correct. but it turned itself back on by itself.

Wheel bearing failure

Vehicle had engine replaced january 2020 for engine failure. april 2021 received message stating engine fault, brought to the dealership and was told coolant was leaking, not related to the engine replacement and repairs would be $1400

2018 ford escape. consumer writes regarding issue with transmission. *ld the consumer stated the vehicle was taken to a dealer (massey ford) who advised the vehicle coded p2701 and would need to replace the transmission. the consumer received a second opinion (kent parsons ford) stating the spark plugs needed to be replaced. the spark was replaced. the consumer was informed the next day the transmission went out. the consumer traded the vehicle into massey ford. kent parsons ford was reluctant to release the vehicle as the bill was not paid for the spark plug repair. the manufacturer was notified but, did not offer any assistance. *js

Coolant fluid leaking into #3 cylinder

Vehicle accelerated uncontrollably, cruise control was never turned on, brakes had to be applied, otherwise car would continue to accelerate uncontrollably. finally came to safe place to park, put vehicle transmission in park, engine rpms revved to 7000 rpms. engine was immediately turned off. there was never anything caught on accelerator.

Black mold on my cabin air filter. there appears to be a design defect with my 2018 escape (4 cyl) that does not allow the ac condenser to properly drain. this causes the cabin air filter to become water logged, which leads to the growth of black mold, which leads to the black mold being released into the cabin. black mold in the cabin is definitely a safety issue. each time i bring the problem to the local dealer they say all they can do is charge me another $50 to replace the cabin air filter.

Engine coolant is leaking into my cylinder due to leaky cylinder head seal and issues with the engine block. engine is at risk to overheat, fail, and catch on fire. this damage is the result of a known issue that ford has filed an fsa for. i was never notified of the fsa and now the damage is done.

You may want to investigate this. i own a 2018 ford escape which i purchased new. two week ago the left rear passenger window was broken out. as i was in idaho at the time, and had to drive back to washington state, i drove the car down the highway at 55 mph with the sunroof open and all other windows closed. no problem. i then closed the sunroof and the car shook violently to the point i thought the back door might be ripped off. we seldom open the back windows so i never experienced this before but it could cause an accident.

My 2018 ford escape titanium 2.0l ecoboost motor needs a complete replacement due to a manufacturer defect. the car presented with an engine misfire code of p0303 on july 2, 2021 and again on july 8, 2021. upon inspection of the engine from ford, it was determined that there was coolant leaking into the cylinder bores resulting in needing a complete engine replacement. i was informed that the more the vehicle is driven the more it would put the driver and passengers at risk because eventually the motor would seize while driving. ford has refused to take responsibility in repairing this manufacturer defect which puts me and any passengers at risk of bodily harm.

When i start my car it blows smoke from the exhaust. i took it to a repair shop and the gave me a tsb on the problem. i have learned since that this is a common issue but is not deemed a recall. this issue is definitely a safety issue and i need ford to repair my car at no cost to me. if my engine blows in traffic this could lead to serious injury or death to me or to others. it is a 19-2375 bulletin.

The contact owns a 2018 ford escape. the contact stated while approaching an intersection and attempting to depress the brake pedal, the brake pedal extended to the floor and failed to stop in a reasonable amount of time. there was no warning light illuminated. the contact also stated that there was an abnormal sound while the vehicle was idling back to her residence. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was approximately 19,000.

2018 ford escape se 4wd with only 15,000 miles experienced a apim failure resulting in a $1,000+ repair -- only two months outside of 3yr/30,000 mile warranty. screen went black resulting in radio, navigation, rear view camera and other controls being inoperable. ford dealer diagnoses apim failure and recommended replacement. no other solution presented or consideration paid to the relative low-mileage. i have read about other apim failures and subsequent recalls and would recommend investigating. thank you.

Greetings, thank you for taking the time to read my email. i am without transportation. i started experiencing engine coolant fluid leaking into my cylinder side lenders on may 18, 2021. i had the cylinder repaired. since that date my car continued to overheat. i took my car to approximately 4 mechanics and i was told they did not see any leaks. the four different mechanics could find anything wrong with my car. due to financial challenges during this pandemic my mother moved in with my two children and myself. we have experienced some challenges however i continued to pay my car payment on time. my car continued to overheat so i only used it to for necessities. i did a lot of research on my car attempting to determine what was going on and eventually on july 2, 2021, i found out my 2018 ford escape had been recalled and there was a big class action lawsuit that had been filed against ford motor company over its ecoboost engine taken in cars produced from 2013 to 2019 it alleges engine coolant is leaking into cylinders this is in addition to an arkansas lawsuit already filed that includes both owners and lessees of both ford and lincoln cars and trucks with ecoboost engines and alleges the defects results in the engine tendency to overheat cell and catch on fire second period. i was told i was not the original owner and i missed the cut off date.

Was given inspection sheet on car after brought into auto fair ford for oil change and they were suppose to do a front end alignment. person came to me hand paper work work to me and said i was all set. left to go on a trip with car and did not look at paper work until a week later. on from it talked about replacing rear trailing arm bushings and dog bone control arms the car only has about 39,000 miles on it. in look up on sites had noticed on past escapes that they had a recall on this same items. my car is a 2018 ford escape. first of all the ford place i brought the car to should have told me about the problem right away verbally. the trailing arm needs to be looked at on these cars

My daughter was driving the car approx 40 mph on a busy road. warning notification: "transmission, put in park". she slowed down then the car stalls. eventually turned the car off then restarted the car and it seemed to reset and drive ok again. taking car into dealership tomorrow. 49k miles on the car and in good working order....other than this.

While on the interstate, engine suddenly cut out. i was coasting and nothing else on the highway during rush hour. i got an alert the "auto start/ stop shift to park, then restart the engine" i pulled over and the engine would not restart.

Approximately one week ago, our car began running rough and the check engine light came on. we took it to one independent service center who ran a diagnostic check that showed a cylinder 4 misfire. we took it to a separate isc who performed a more robust diagnostic per the ford outlined tsb 19-2346 and found coolant in cylinder 4 as well as loss of pressure in cooling system. mileage of the vehicle is 25,398 miles and the vehicle is covered under ford powertrain warranty; however, ford customer service refused to support the diagnosis of the two separate iscs. they informed us that they would only accept a diagnosis from a ford dealership, but no appointments with dealerships were available in the near future. upon further investigation, we discovered that this is a common and known issue for at least 5 separate models of ford vehicles since 2015 and requires an entire replacement of the long block engine assembly. despite that, ford advised us they would be unable to help us without a dealer diagnostic whenever that became available. so while waiting for this supposed service to determine an already known issue in a month, my family must risk their lives with an engine that has coolant leaking into it if we want to be able to function outside of our home. ford motor company is risking the lives of thousands with these engines, but since there is no recall we are left with no support.the iscs and our other warranty companies cannot help due to the existing ford powertrain warranty, but ford refuses to acknowledge the issue.

The dealer has determined that engine coolant is leaking into the motor. this is a 2018 model with 24,500 miles. i understand that a number of ford vehicles with the same engine design have been recalled because this is a safety issue, and i am afraid to drive the vehicle.

The contact owns a 2018 ford escape. the contact stated that the check engine warning light was illuminated. the vehicle was taken to the local dealer where it was diagnosed that there was a coolant leak and an engine replacement was needed. the vehicle was not repaired. the manufacturer was notified however, no further assistance was provided. the failure mileage was 61,000

P0302 code is showing that coolant is leaking into the engine through cylinder 2. dealer looked at our vehicle and we will need a completely new engine. regular maintenance has been done on this vehicle.

Got a flat tire. the lug wrench that came with the vehicle was too small. i tried a lug wrench that had four sizes. three were too small and one was too big. i had to call a tow. the driver had a lot of tools and tried to change the tire. he wasn't able to, so i had to get it to a tire shop. when i called in advance, they asked if it was a ford. they informed me that there was a defect with their lug nuts that causes moisture and dirt to get in between two layers and the result is swelling. i had them replace all twenty lug nuts. a simple 5 minute tire change turned into a 4 hour ordeal and added expense.

There is coolant going into our spark plug coils. we filled up the coolant, because the engine light came on and the temperature went directly to hot after a 7 minute drive. checked the coolant, it was very low. filled it up to the max mark - had a mechanic look at it today and now as soon as you start it, you can hear the 1st and 2nd spark plug misfiring. the exhaust has a smell that you can detect coolant. there is coolant pooling in the coils.

Lug nuts swelled and were replaced at my expense by a ford dealership. there were no warning messages. problem found at routine tire rotation.

A set of four (4) tires were purchased on 09/07/2021. the cars mileage was 30,389 at time of purchase. on 11/09/2021, i discovered two dollar size bulges on the sidewall outside of the front passenger tire. these bulges were protruding about 3/4 of an inch. i reported the defect to firestone and on 11/15/21, the tire was replaced and remaining three were examined with no defects found. the mileage on the car when defect was found was 33,558. my concern is that if i had not discovered this defect, a possible front tire "blow-out" may have occurred and because my vehicle is an suv, a "rollover" at highway speeds if likely. i am reporting this in the event that firestone fails to make proper reports & notifications.

The contact owns a 2018 ford escape. the contact stated that while driving at 15 mph, the vehicle jerked and revved loudly, then lost motive power. the vehicle was towed to the dealer. the dealer diagnosed that the transmission fluid pump was faulty, causing the transmission failure. the transmission fluid pump needed to be replaced. the vehicle was not repaired and remained at the dealer. the manufacturer was made are of the failure and referred the contact to file a complaint with nhtsa. the failure mileage was 114,000.

I was stopped for an accident on i70 e in st louis county. while stopped a 2015 mazda hit me in the rear. he hit me so hard that the the seat broke and i went all the way back to the back seat. he then pushed me into the stopped tahoe in front of me. i went forward and hit the steering wheel. none of the airbags deployed. component malfunction would be air bag system and seat. i feel that if i had one of my grand kids in the back they may have been crushed. as far as i know the problem has not been confirmed by anyone. the car was checked by insurance company and totaled. there were no warnings or warning lamps. i have pictures that can be emailed or texted, i can't get them in here.

Unknown the vehicle is only three years old is kept up with on a regular basis with the maintenance and is now having issues with a leaking evap system which has been an ongoing issue with a lot of ford vehicles. i was notified by a mechanic that inspected my vehicle that the vehicle is not safe to drive and is like a ticking time bomb.

My 2018 ford escape has a blown engine. my check engine light came on and i brought the car to the dealer. the service rep advised me i need an appointment to have the car checked. i advised him that the check engine light came on and it might be a serious problem and i’m not driving the car. ford took the car 14 days ago i’m awaiting an answer on the status. the engine was blown due to oil mixing with coolant through the cylinder. a quick google check of the 2018 ford escape has many complaints similar to mine. i called fords main office inquired if there was any recalls or any problems and they told me there was no recalls and no problems. this is a serious problem if somebody disregards the check engine light and the motor ceased they could be a rear end collision. i observed on car websites that people have complained of the similar problems and ford does nothing about it. how can these dealers get away with not advising owners of possible serious the physical injury or death caused by defective parts that they are well aware of? i believe this needs checking into further by governmental agencies and force ford to repair the engines and extend the warranties on those bad motors they’re aware of. my brother drives a ford escape at work the car has three engines in it and it only has 48,000 miles. the same problem with my car happened with all three of those of the motors. it’s a shame ford could get away with us. ford is repairing the car right now after me insisting to them that i wasn’t leaving with the check engine light on. when the service manager advised me the motor was shot he also told me my free oil changes would not be honored any longer although i have it in writing. these dealers get away with it because they know you’re not gonna go to arbitration over a couple oil changes but they get away with it. the problem with the 1.5 eco-boost ford motor should immediately be recalled and repaired the warranty.extended sincerely yours, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2018 ford escape. the contact stated that while driving at 55 mph, the vehicle felt like it had a flat tire or low tire pressure. upon inspection, the contact noticed the rear passenger's side strut had detached and was sticking up inside of the trunk. the vehicle was taken to three independent mechanics and diagnosed that the rear passenger's side strut was faulty, or the vehicle might have been previously totaled in a collision. the vehicle was not repaired. the dealer was made aware of the failure and informed the contact that there was no recall associated with the vin and that the vehicle was out of warranty. the manufacturer was not made aware of the failure. the failure mileage was approximately 85,000.

3 different times when i put on the brakes, they just went all the way to the floor without stopping. this happened in a parking lot, exiting my driveway and going down a hill. all 3 times i had just started the car & was only going 5 miles per hour. these incidents occurred randomly, not on the same week.

2018 ford escape engine with just 22,000 miles on it needs to be completely replaced for leaking coolant. was told it could have given up on me at any moment while driving.

Had vehicle at the dealership for standard oil change and tire rotation. service member included a note that says "replace 12 swollen lug nuts next visit." this seems like a dangerous situation to me and ford motor dealer should have automatically replaced them.

Have taken my 2018 escape s several times to dealership where purchased for whirling winning noise from front end of vehicle and mechanic claimed could not hear noise now have clicking sound happening and expressing loose cv axel. . headlights have started to peel dealership shop staff claimed could not see damage or p r peeling. and front drivers seat lower upper back makes a popping sound and gives with any pressure to area. dealership claims can not feel or hear.

The contact owns a 2018 ford escape. the contact stated that while driving approximately 60 mph, the coolant was mixing with the oil. the check engine warning light was illuminated. the vehicle was taken to the local dealer where it was determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified however, no further assistance was provided. the failure mileage was approximately 15,000. consumer stated vehicle was serviced and repaired on december 2, 2021. levittown ford replaced the engine due to the coolant mixing with the oil.

I have a 2018 ford escape purchased brand new off the lot.. now less than 3 years and 66000 miles later my check engine light comes on.. i took my car to a trusted mechanic who advised of a bad spark plug. a day after the repair, driving less 15 miles the check engine light came back on. after further inspection the mechanic advised i should take it to the ford dealership. the diagnosis at the ford dealership showed a blown head gasket and that i would need to replace the entire engine. the ford service agent said the damage was caused by coolant leaking into the oil. he said the cost of the repair is estimated at $10000 (which is more than i owe on the car). with so many similar issues this is definitely a defect of the engine in the escape. this issue should be immediately investigated, recalled, and repaired by ford as it is clearly not a consumer caused issue. i'm sharing a pic of the spark plug that has been corroded due to the coolant leaking into the oil which has destroyed my engine. please help us!

The contact owns a 2018 ford escape. the contact stated that the vehicle failed to start. the check engine warning light and the oil warning light were illuminated. the vehicle was towed to an independent mechanic who was unable to diagnose the vehicle and referred the contact the dealer. the vehicle was towed to the dealer who diagnosed that the engine short block needed to be replaced. the dealer also advised the contact that she would be responsible for the cost of the repair since the vin was not included in an unknown technical service bulletin. the manufacturer was notified of the failure and a case was opened. the manufacturer also referred the contact to nhtsa for assistance. the vehicle was not repaired. the failure mileage was approximately 80,000.

Door would not unlock when hand is placed on door handle with key fob nearby. had to use keypad on door. happens intermittently also horn beeps by itself driver seat memory wasn’t automatically activated all intermittently

Driving home after leaving car at my daughter's house. very cold last night and it was left outside. steering was a bit tight on the ride home. then a light came on the dash...and the steering virtually locked up. extremely hard to turn or maneuver. i am 6'3" and 260lbs..and had this been my wife driving who knows what would happened. put it in garage this morning. went out about 15 minutes ago...no change. big red sign on the dash instrument panel reading "steering loss. stop safely". major safety issue had some else been driving.

The contact owns a 2018 ford escape. the contact stated that while operating the vehicle, the engine overheated, causing the vehicle to stall. the vehicle was towed to the local dealer who diagnosed that the engine head gasket failed and the engine short block needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure but no assistance was offered. the failure mileage was 75,683.

Started sputtering. engine light popped on. sputtering. stalling. heating up upon diagnoses. coolant leaked onto engine.

The contact owns a 2018 ford escape. the contact stated that after arriving to her destination and attempting to open the liftgate, the contact was unable to open the tailgate. there was no warning light illuminated. additionally, the contact stated that the auto start/stop feature did not have a fail-safe feature which prevented the tailgate from operating as designed. the vehicle was not diagnosed or repaired. neither the manufacturer nor the dealer was notified of the failure. the approximate failure mileage was 12,830.

Engine requires replacement. vehicle is presently located at century ford in mount airy, md. the vehicle is scheduled to be picked up and repalced by element fleet. the engine cost replacement was estimated at $5.500.00. the vehicle slowed down severely, loss of horsepower on major 70 mph highway near hagerstown, md. i was driving normally when the vehicle slowed and the enigine light was flashing on and off most of the 30 minute drive to the local repair shop. i was concerned about my safety from all traffic especially tractor trailers. i thought the vehicle might completely shut off. i was then instructed by the company element fleet management to take the vehicle to a ford dealer. the local repair shop said the vehicle needed the engine replaced. the ford dealer also said the engine needed replacement. the mileage was 87, 376. regular maintenance and proper driving was applied at all times. i received the vehicle with about 61,000 miles from another co-worker in may 2021.

The contact owns a 2018 ford escape. the contact stated while driving approximately 30 mph and attempting to depress the brake pedal, the pedal went to the floorboard. the coasted to the side of the road while pumping the brake pedal until the vehicle came to a stop. the vehicle was then driven to the local dealer and diagnosed with a faulty brake master cylinder. the vehicle was repaired. the contact was concerned about having to pay out of pocket for the repair. the manufacturer was contacted and notified of the failure; and referred the contact to the nhtsa for assistance. the approximate failure mileage was 23,000.

The engine of my 2018 ford escape failed while driving, indicating it was overheating and to pull over and turn off the vehicle immediately. i could feel a loss of response of the engine while i was driving accompanied by shuddering and an odd noise. this happened within 3 minutes of leaving my house on a cold day, traveling about 1/4 mile. fortunately, i was on a back road with a low speed limit and could pull over to the shoulder safely. however, had this been on a highway i may have had major safety issues with loss of acceleration and ability to safely move my vehicle to the side of the road. the problem was confirmed by an independent auto shop as well as the dealership by inspection where antifreeze was found to leak into the engine block and cause engine failure. this was noted as a service bulletin by the dealer, but never as a recall nor was it shared with car owners. my vehicle has only ~43000 miles on it. the check engine light to my vehicle turned on a few weeks prior to the engine failure. a diagnostic check by a service provider indicated a cylinder misfire caused by worn out spark plugs or ignition coils and repair was not urgent. this was also 1 week after i had my car inspected by the dealer for a tune up, oil change, and general check where i was told everything looked normal. the check engine light went off for periods of time before coming back on and there was a slightly rougher idle to the vehicle, but no obvious warning signs indicating engine contamination with antifreeze and imminent failure. i was told a compression test of the engine could have helped spot the problem before engine failure, but this was not confirmed by the car dealer.

I drove 2 minutes down the road and my dashboard told me "autostart is disabled turn off the car and restart the car". after pulling over on the side of the road cause my car had to die while i was driving. i tried to restart my car and nothing working it was cranking but wouldn't start. i had to get my car towed to my local shop. my mechanic is saying there is zero compression and my engine is blown, my engine has a little over 60k. i get oil changes every time it is needed. my coolant is leaking but shows no trace of where the coolant is going. please help!

The defects that cause coolant to leak into the engine cylinders, causing significant damage and, in some cases, complete engine failure. i have an invoice of over 2100.00 that did not repair the damage. my mechanic spoke to ford dealership and they said they were aware of the problem and explained the issue to him. he sent me several estimates and so did ford stating i need a new engine that would cost and estimated amount of $8200-$12,000.00. after the engine light came on. everytime i took it to get fixed, "cylinders" the engive light would go out temporarily and then i went to pull out of my home and was almost hit because my car would not go. it just kept stuttering. (best way i can describe it) my son and i were cussed out by the woman thinking i just purposely stopped in the middle of the road. there are several class action lawsuits against ford over this matter since 2020. i called them and they refused to help me but told me to get another estimate from a ford delearship that would cost me an additional 500 plus. i am a single mom and owe almost 16,000.00 on this and cannot afford to get a new engine. my heart breaks that i a cannot travel to see my elderly parents and grandparents. in order to drive around town, i have to put several bottles of coolant in it a week. while my car was in the shop my son missed the bus and had to walk home 3 mile in the winter months. i hope that you can help us.

2018 ford escape sel blue in color. i bought this vehicle when it was 2 years old. the vehicle has had no accidents or major repairs needed. paint started flaking away around the windshield. the driver’s side pillar and passenger side upper corner. the spots started out about the size of quarters and over the course of two days have gotten much larger about the size of a baseball. took the vehicle to the collision center of the same dealer i bought it from. the estimate to fix it $3,005.48. absolutely unbelievable.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the vehicle, and the vehicle jerked. the contact thought the vehicle had a flat tire, but upon inspection, the contact's husband noticed that the engine guard on the front passenger's side had detached, causing it to hit the passenger's side front tire while driving. the contact's husband reattached the engine guard; however, the failure recurred with the front driver's side engine guard detaching. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 41,000.

Engine coolant leaking into motor - complete engine rebuild must be completed awd transmission also not working - complete rebuild needed.

Have a 1.5 engine and antifreeze leak into spark plugs.

Vehicle ran fine and no indicator lights on when i went to work on 4/21/2022 a.m. when i left work the same day the car started fine but was shaking. when i started driving there was a loss of power and the check engine light came on, the shake and power issue smoothed out as i was driving home. i quit driving it at that point. took it to a garage a few days later, the car was shaking again and had lost a lot of power. the garage is very close to my house so i drove it there. they told me that the head gasket had blown and was leaking coolant into the engine and that i was probably going to need a new engine. had to have it towed back to my house because it won't hold coolant. verified with another garage that i do indeed need a new engine, the head gasket itself can't just be replaced. it is currently at my house while i work with the garage on the replacement engine.

2018 ford escape suv 1.5l ecoboost. drove 150 from home with no issues. stopped for about 30 minutes, attempted to resume drive of another 50 miles, but within the first 2 miles all of a sudden warning light came on "high engine temperature stop safely". i checked the coolant and with no advance warning the coolant was completely gone. i was able to get some coolant and get to a safe location. there are no leaks as the reservoir has stayed full. the temperature gage is still at the highest range even after sitting for days, vehicle not operatable. suv has 90k miles, i have an extended warranty. almost 2 weeks later i still can't get help from the ford dealerships local where the suv broke down or the location where i purchased it at. ford customer service hasn't been able to rectify anything as well. i was stranded for almost a week before i could get back home. these are unsafe vehicles that desperately needs a recall. i hope it doesn't come down to someone dying before a recall is put into place. hold ford accountable, it's a $500 billion company they can do better than this! i think this is complaint #98 about engine issues most just like mine. i don't feel safe in this vehicle that may catch on fire as i'm driving on the freeway.

One morning, we went to start the car and the check engine light came on. there was a slight burnt smell and a rumbling. we took it to ford and got the famous coolant leak explanation. 4000 miles outside of the warranty. we are so disappointed that we are going to have to replace the entire engine on practically a new car.

The contact owned a 2018 ford escape. the contact stated that while the vehicle was parked at the residence, the neighbor told the contact that her vehicle was on fire. the fire was coming from under the hood the fire department came to extinguish the fire. a fire report was filed. the cause of the fire was electrical the vehicle was towed to an independent mechanic. the vehicle was deemed a total loss. the manufacturer was not notified of the failure. the approximate failure mileage was 80,000.

The contact owns a 2018 ford escape. the contact stated while driving 35 mph, the check engine warning light illuminated. the contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. the vehicle was not repaired but was pending repairs. the manufacturer had been informed of the failure. the failure mileage was approximately 70,000.

The motor is faulty on the vehicle. took to dealer for smoking problem which it has had for a while, the confirmed that cylinder is leaking coolant due to most likely small crack. they noted only fix is engine replacement and that this is very common problem on these vehicle/engine configuration. communicated with ford but they were only willing to pay for portion of labor, which still puts bill over $4k-$5k. not money we have and don’t have money to replace car. with engine cylinder leaking fear is that motor could go at anytime creating safety issue. not just safety from car suddenly stalling on road, but also fire hazard from over heating. i know there is class action suit on this, but did want to register complaint.

The contact owns a 2018 ford escape. the contact stated that upon starting the vehicle and attempting to reverse, the vehicle started to misfire. the check engine warning light was illuminated and the message "engine fault, service now" was displayed. the contact turned off the vehicle, refilled the coolant reservoir, and was able to drive to an independent mechanic, who diagnosed that coolant was leaking onto the engine cylinders. the vehicle was not repaired. the dealer was notified of the failure and referred the contact to the manufacturer for assistance. the manufacturer was notified of the failure and referred the contact to the nhtsa. the failure mileage was approximately 109,000. the vin was not available.

I noticed the battery light was on and would not go off so we took suv to the local ford dealership. they said that instead of battery light that was on, it was the check engine light, and that the reservoir was out of coolant, so they wanted to keep the vehicle overnight to run a pressure check on it to see if and from where coolant could be leaking. this shocked both me and my husband b/c the temperature guage is something that we always check as soon as we start the car, and even while we are driving, and at no time did that guage go toward the h to indicate it was running hot. the next day, we were told by the dealership that there was a crack in the cylinder wall and an engine replacement was recommended by the dealership. we are currently waiting for an adjuster with the company in charge of our extended warranty to see the vehicle and meet with the dealership to discuss cost and how many days this will leave us without a vehicle. like i stated before, at no time did the temperature gauge ever get near the h to alert us that there was something wrong. this is a safety hazard not only b/c the temperature guage failed to do its job, but had i not noticed a warning light, albeit the wrong warning light, the engine could've seized up on us while out driving to work or running errands and would've caused a bad accident.

The contact owns a 2018 ford escape. the contact stated while driving approximately 40 mph, the vehicle lost power steering assist and the steering wheel became firm. the power steering assist warning light was illuminated. the vehicle was not diagnosed or repaired. the dealer nor the manufacturer was notified of the failure. the approximate failure mileage was 56,000.

Our ford escape had a coolant leak causing misfires. after searching online, we see that this is a known problem that ford hasn't addressed. the repair costs are high and it isn't right that ford hasn't issued a recall.

The contact owns a 2018 ford escape. the contact stated while driving approximately 35 mph, the check engine warning light illuminated. the contact took the vehicle to the local mechanic which diagnosed a failure with the ignition coil and spark plugs. the mechanic replaced both the coils and spark plugs; however, the failure continued. the vehicle was then towed to the dealer which diagnosed a failure with coolant leakage into the engine. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 77,000

Hello, i am submitting a formal complaint on my 2018 ford escape. history: it is a lease plan vehicle that was assigned to me with 11,000 miles on it in 2018 it has a been maintained per the manufacturer schedule through the lease plan app purchased the vehicle in may 2021 thru my companies purchase program, i have only had the car for 9 months and it is now inoperable it is a primary vehicle for work for a family member situation error alert appeared on the console for engine took the car to firestone initially as they had done all the maintenance work previously they were unable to look at the car and gave me a time of 5-7 days took it to tires plus, they said they could look at it the next day which was a sunday i had not heard back from anyone at tires plus, so i called, they recording indicated that they were closed. i drove up there and mathew the manager said that the mechanics had not shown up for work, it was mother’s day. received call that the car needed 1 coil and spark plugs approved the work the told me to come pick up car, they were still working on it when i arrived and i stood around for 45 minutes waiting when the technician test drove the vehicle it started backfiring again, diagnosis was a cracked spark plug and another coil. waited another day for it to be completed picked up the car to drove fine for two days then more engine error codes, overheating codes and the car went into “limp mode” the technicians allowed me to drive the vehicle and did not dive deeper into the codes to determine the root cause of why the car was showing all these engine codes not until i brought it back 2-3 days later and explained that there was white smoke coming out of the tailpipes that the technician said these ecoboost engines have a known issue with the computer dumping coolant into the cylinders. this cause the head gasket to blow. when i called ford, they said there was not a recall for this vin number even though the error codes and

Vehicle shakes badly after100/200 miles at speeds of 60 -70 miles hour

The contact owns a 2018 ford escape. the contact stated that her husband was driving at an undisclosed speed and attempting to pass another vehicle, the accelerator pedal was depressed and he saw smoke coming from the rear of the vehicle. the contact stated no warning light was illuminated. the contact took the vehicle to the local dealer, where it was diagnosed with needing the engine replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was 52,550.

Lugnuts are aluminum and expand in the heat of florida. it is impossible without pounding a lug nut wrench on the lugnut to get said lugnut off of the wheel.

The engine light was on and would then go off. for example it was on in late december went off and was not on again until the middle of may. ford dealer did a pressure test on june 9, 2022 and said coolant was leaking into one of the cylinder in the engine block. i was provided with technical service bulletin 22-2229. i was quoted a repair price of between $8,000 and $10,000. the 2018 escape is 4 years old and has almost 78000 miles. i contacted ford motors monday, june 13 and the representative worked with the dealer and i am going to pay $2,448.28, the remainder is being paid by ford corporate and the dealer. my repair is schedule june 27, 2022. i have seen many instances on line of this same issue. one even suggested it's a design problem. i hope you look into thus issue. even though there wasn't a safety issue in my circumstance, who kniws what might happen. i think there should be a recall and all costs should be paid by ford. i would like to remain anonymous.

Vehicle shakes on acceleration after a complete stop. not only does it shake, but it is very slow to accelerate, and has put me in a bind during 5 o'clock traffic. the dealership currently has my car as it is still under warranty. the issue started a few weeks ago, and hasn't gone away.

Car with 32000 miles has brakes and rotors worn out and need replacing the same week that long block needs replacing. is this low quality materials? confirmed by dealer.

Long block failure. car available until june 27th for inspection. car could have stopped operating on interstate. confirmed by dealer. not inspected by manufacturer. warning light on first inspection by dealer who could not find anything wrong. second warning two weeks later on the 20th of may. car shudders and stutters on starting and stopping. told it was safe to drive by dealer until parts can be obtained. car worse and not drivable for almost 2 months.

The contact owns a 2018 ford escape. the contact stated while driving 15 mph, the vehicle made abnormal sounds while shifting gear. there was no warning light illuminated. the contact stated that the vehicle independently shifted to neutral and the vehicle decelerated. the vehicle was towed to the dealer however, the mechanic was unable to determine the cause of the failure. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 72,966.

Ford not responding in a timely manner to repair safety issue concerning 2018 ford escape. june 10,2022 recall no repair until october-december 2022. i must park car for 4-6 months due to safety concern. i now have no transportation to and from work.

Inquiring about recall of ford 1.5 ecoboost engine and requesting information about consumers with 2013-2019 ford escapes why they have not been informed and are treated differently than the 2020-2022 owners. the consumer stated there was a flaw in the short block engine which allowed coolant to leak and interfere with the engine. the manufacturer covered the repair cost.

My complaint is there is no part available to fix this recall until the 4th quarter. i rent this car on turo and how can i run my business without this being fixed? i have no choice but to sell this car. i have another ford with the same recall.

The contact owns a 2018 ford escape. the contact stated that on the passenger side door the door panel where you could rest your arm had begun to go inwards. the contact took the vehicle to the dealer who stated it may be caused by wear and tear, however, they were not able to find an exact cause. the vehicle had not been repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 26,000.

The contact owns a 2018 ford focus. the contact stated while driving approximately 50 mph, the vehicle started jerking and running rough. there was no warning light illuminated. the contact stated that the vehicle lost motive and electrical power. the contact was unable to restart the vehicle. the vehicle was towed to an unknown dealer where the failure was diagnosed as engine failure with an internal coolant loss. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the warranty had expired. a case was opened with the manufacturer. the approximate failure mileage was 73,000.

The contact owns a 2018 ford escape. the contact stated while attempting to shift into gear, the vehicle failed to respond. there were no warning lights illuminated. the contact was finally able to shift the vehicle into gear and drove the vehicle to the residence. the contact stated that the vehicle was jerking while driving. the contact drove the vehicle to the dealer who diagnosed the vehicle with a hard gear shift while performing the road test. additionally, there was a whining sound coming from the engine, and the transmission was overheating. the contact stated two months prior the same dealer had performed a transmission fluid flush. the contact related to the failure nhtsa campaign number: 22v413000 (power train). the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 101,000.

On june 28, 2022 i pulled into a parking space, placed car in park & released brake, car abruptly flew into wall damaging hood & head light as well as engine. i have sore back & chest. very disturbing, never involved in anything like this, never had accident in 41 years of driving.

The contact owns a 2018 ford escape. the contact discovered a vertical crack in the middle bottom section of the windshield. the contact stated that the crack had formed without incident and was likely caused by a design defect. the contact stated that the crack obstructed her vision while driving. neither the dealer nor the manufacturer was notified of the failure. the windshield was not repaired or replaced. the failure mileage was approximately 60,000.

The contact owns a 2018 ford escape. the contact received an email from carfax regarding nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the manufacturer stated that parts would be available in the fourth quarter of 2022. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. vin tool confirms parts not available.

The engine head gasket failed relating directly to tsb 19-2346. this is a known problem with ford ecoboost engines including those in ford escape model years 2017-2019. first, we noticed the rough idle and some exhaust smoke. the check engine light came on after a few days and we had that diagnosed as code p0304 . misfire cylinder #4. the vehicle would no longer start and we had to have it towed to one service shop. they stated per the tsb that we needed to replace the engine. we had it towed to another shop for a second opinion and they came up with the same conclusion, we need a total engine replacement. we had this done for a total cost of $8,721.90 for both the initial diagnosis and the engine replacement, parts and labor. the vehicle mileage was 71,840 when the repair was made. ford apparently is aware of this situation and has not done anything to compensate owners who have this same problem. before having the work done, we called the service department of a local ford dealer and they stated they would not do anything for us on this issue. we would have had to pay ford the full cost of the repair.

6 speed powershift transmission burnt up without giving any codes or warning lights. vehicle had started making a low whine noise at 10,000 miles which dealership technicians claimed not to hear. at 50,000 miles took vehicle into dealership because noise became very loud and popping noise from front end, report was transmission had failed and burnt up. dealership did a rebuild on transmission had vehicle almost 3 months, pick up vehicle still transmission whine, returned to dealership they claimed air in transmission lines was flushed, transmission still had whine. reman transmission ordered, installed and still has noise from transmission and no warning lights, still shift issues, jerking, pulling , etc.

The contact owns a 2018 ford escape. the contact stated that while the vehicle was at an independent mechanic for tire rotation, the mechanic informed her that the lug nuts were swollen and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but informed the contact that there was no recall associated with the vin. the failure mileage was unknown.

The contact called on behalf of his wife who owns a 2018 ford escape. the contact stated while his wife was driving at approximately 65 mph, there was an explosion coming from the engine. the contact also stated while the vehicle was stopped, the vehicle was shaking abnormally before losing motive power. the contact’s wife then restarted the vehicle. there were no warning lights illuminated. the vehicle was taken to an independent mechanic and was diagnosed with transmission failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 101,000.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the gear shifter seized before the vehicle lost motive power. the vehicle was towed to three different independent mechanics who were unable to diagnose the failure due to the vehicle being unable to start. the vehicle was then towed to the contact's residence, where it remained unrepaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 89,000. the vin was unavailable.

The contact owns a 2018 ford escape. the contact stated while the vehicle was parked there was a rattling sound coming from the engine. the contact stated that the check engine warning light was illuminated. the vehicle was taken to a local dealer and diagnosed with turbo assembly and engine failure. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 107,965.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the contact stated that while the vehicle was parked in the garage, the engine oil leaked onto the ground. additionally, the gear shifter seized, causing the vehicle to be unable to reverse. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 8,000. vin tool confirms parts not available.

Took my vehicle to my local mechanic who told me the motor is recalled at the same time another mechanic from another shop said we have seen many of these recalled for the third cylinder i took it to the local ford dealer they say there’s no such recall and then i have to pay for the repairs

I have 128,000 miles on my 2018 escape. about three weeks ago i was driving down the road at 55 mph when my transmission disengaged and i coasted to a stop. even though my engine was running i couldn't go forward or backward at all, and so i had it towed to a local mechanic. the mechanic said that this was a common problem with the escape, that i was going to have to replace the entire transmission, and that it would take about two months to get a new transmission in. about two weeks ago i got a notice from ford motor co. about a recall on my escape for another transmission issue (ref. safety recall notice 22s43/nhtsa recall 22v413). i called my local dealership and was told that my transmission issue was completely different than the recall problem because the recall only dealt with a transmission that shifted differently from the park position, and not a transmission that didn't engage at all. they also said that they would call me when they got the parts in. i have no idea how to resolve this issue. do i park my vehicle until ford gets the parts in in the 4th quarter of 2022 to see if this fixes my problem, and only then get the transmission replaced afterwards? if it takes 2 months or more to get a new transmission in, i could see this taking a year before i have my vehicle repaired. if i have the transmission replaced by the local mechanic, it will costs me $6,200.00, and take two months to repair. this would probably save me some money over the dealership cost to repair it, but would void any subsequent work that they might do? do you have any suggestions as to i might be able to resolve this problem? thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Coolant leaking into cylinder heads

While the car was in driveway moving forward it unexpectedly started moving in reverse causing me to nearly hit a tree. the vehicle is constantly idling even while in park. i took it to a auto repair shop who told me the transmission is out of my car and that my car is unsafe to drive!

The contact owns a 2018 ford escape. the contact stated that while having routine maintenance performed on the vehicle, the head gasket was removed and the certified mechanic became aware that the engine block was fractured. the certified mechanic diagnosed that the engine needed to be replaced. the vehicle had not been repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Constituent writes in regard to parts being unavailable in order to perform safety related recalls on their 2018 ford escape.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: (22v413000 (power train) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2018 ford escape. the contact stated while driving approximately 30-40 mph, the vehicle hesitated and independently shifted into neutral(n). the contact stated no warning light was illuminated. the contact was able to park the vehicle on the side of the road. the contact stated she had experienced the failure several times. the contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. the vehicle was not repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 22v413000 (power train) however, the vin was not included. the manufacturer had been informed of the failure. the failure mileage was approximately 130,000.

Came home from work on a friday afternoon in may. no issues or lights. it stayed parked all night and into saturday and night. went to start it on sunday, temp gauge shot to h, got two messages on the display, 1 - high engine temp, stop safely and 2 - engine fault service now. it only had 102,000 miles so 2000 out of warranty and took to dealership that has been servicing it since purchase and they said it needed a new long block engine. my warrant expired at 100,000 miles. dealership made me pay for this out of pocket! i was without a car for over 2 months. after an internet search, this model has this problem and ford is doing nothing to fix it for free! the entire coolant leaked into the cylinders and could have caught on fire! this is absolutely ridiculous for a 4 yr old vehicle i am still paying for! ford needs to take action immediately and now i have a recall for a possible roll away that can’t be fixed til 4th qtr 2022???!!!!

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the contact stated that while his wife was driving at low speeds, pulling into a parking space, the vehicle experienced unintended acceleration while the brake pedal was depressed. the vehicle drove over a curve and crashed into the corner of a building when it came to a complete stop. there were no air bags deployed. the contact's wife was able to drive the vehicle away from the scene of the collision. no police report was filed. the contact and his wife later received medical attention at the hospital for his neck and back injuries and his wife had fractured and bruised ribs. the dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. the vehicle was then taken to a body shop for front-end damage replacement. the manufacturer was not made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

This vehicle has 62,000 miles on it. the check engine light came on. the vehicle was taken to the dealer i bought it from. they informed me that the number one cylinder was cracked and leaked antifreeze. 2000 mile over on warranty and they told me they would be very happy to replace the engine for me at my expense. do not buy this ford.

The contact owns a 2018 ford escape. the contact stated while driving 55-60 mph, the message "engine overheating - stop when safe" was displayed. the contact veered to the side of the road and waited for a few minutes. the contact continued driving; however, the failure reoccurred later that same day. the contact turned off the vehicle, and upon restarting the vehicle the failure persisted. additionally, the steering wheel started vibrating. the contact drove to her residence and parked the vehicle. an independent mechanic diagnosed the vehicle and determined that coolant was leaking into the engine. the vehicle was not repaired. the dealer and the manufacturer were not notified of the failure. the failure mileage was approximately 83,000.

The contact owns a 2018 ford escape. the contact stated while his wife was driving 45 mph, the power train and the engine failure warning lights were illuminated. the driver was unable to accelerate while depressing the accelerator pedal and the temperature gauge was rising and falling rapidly. the driver was able to park on the side of the road for an hour, until the vehicle cooled down before continuing to drive to a nearby gas station. the driver added coolant to the vehicle and both warning lights turned off. the contact had experienced the failure 3-4 times. the contact took the vehicle to the local dealer and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 109,000.

The component or system would be the apim malfunction; radio, gps, volume on radio and bluetooth all failed. my dashboard flitters and also goes blank/black. yes, it is available for inspection. i don't know if anyone's safety was at risk because i don't know what is going on. i am taking it to the dealer again. the vehicle hasn't been inspected yet. there was no warning, it just went out.

Smoke visible when the vehicle is started for the first time in the day or when it's sitting for a few hours then starts later in the day. auto dealers informed that this is common in ford "cold starts" but this is not what it is. was told it was the turbo booster but that has been replaced & still vehicle smokes bad. huge plum of white smoke from exhaust is visible & is causing some major concerns.

In april 2022 my 2018 ford escape started to malfunction. when in drive it would move backwards, which nearly caused an accident for me as there was a vehicle behind me when this occurred. it also would move forward when in park, and was a huge safety hazard. i had to get the vehicle towed to a service center because of these issues. ford admits this occurred because of a malfunction but is refusing to pay for the cost to repair it. the ford service center is estimating repairs to be $8,500. i received a recall notice in july 2022 about a bushing cable in the transmission as well.

The contact owns a 2018 ford escape. the contact stated while driving 55-60 mph, the accelerator pedal was depressed but the vehicle delayed responding. the contact noticed white smoke coming out of the tail pipe. the check engine warning light was illuminated. the contact was able to drive to her nearby residence. the vehicle was towed to an independent mechanic where it was diagnosed that coolant was leaking into the engine cylinders. the vehicle was then towed to the dealer who provided the same diagnostic result as the independent mechanic. the dealer repaired the vehicle under ford customer satisfaction program number: 19b37; however, the failure persisted. the vehicle was taken back to the dealer who informed her that the vehicle could not be repaired under the updated ford customer satisfaction program number: 21n12. the manufacturer was notified and informed the contact that the vehicle could not be repaired under the updated customer satisfaction program due to the mileage. the vehicle was not repaired. the failure mileage was approximately 100,000.

The contact owns a 2018 ford escape. the contact stated that the engine block was cracked. the contact stated he had to add water to the vehicle. there were no warning lights illuminated. the vehicle was taken to an independent mechanic who referred the contact to the dealer. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was unknown.

After coming to a stop and shifting gear to park - i watched gear change- a message appeared to advise car was not in park. i re shifted and car was then fine. i wanted to report this issue.

The contact owns a 2018 ford escape. the contact stated that after driving forward into a parking space and exiting the vehicle, suddenly the vehicle began to roll backward. the contact attempted to get back into the vehicle but fell to the ground causing the front tire to roll over the right leg. the contact was taken to the hospital where medical treatment was provided. the cause of the failure was not determined. the manufacturer was notified of the failure. the local dealer was not yet contacted. the contact later received a recall notice for the nhtsa campaign number 22v413000(power train). the contact indicated that the vehicle had experienced the same failure listed in the recall. the failure mileage was 27,000.

I have had intermittent steering problems on my 2018 ford escape where the steering wheel will lock up. i have been at stoplights and intersections where i had to wait for traffic to move so that i would not hit anyone. it usually rectified itself when i started the car in motion. it would free up and begin to move again. this past weekend, 8/6/22, the steering wheel locked up and would not turn at all. i attempted to move forward, and it did not free up. after a few feet, the steering wheel would move, but i had to use a lot of force to get it to move in the direction i needed to go to get out of a crowded drive thru line and to a safe parking spot. even with that, the car moved at a minimal turning. i parked the car. my husband arrived 20 minutes later. after restarting the car, he was able to move the steering wheel but it was still sluggish. we did not have any warning lights for any of the instances where it locked up. we drove it across the street to a ford dealership. the service department at the dealership says they cannot reproduce the problem. they state they have "worked their way back through the wiring", and seem to think it is the steering gear. we are now going to pay $2200 to repair the steering on a 2018 model car. the dealer stated they had seen this problem in the past. i refused to take it from the dealership because i am afraid it will seize up again while i am driving and not rectify like it did before the incident on 8/6/22. i have researched recalls and litigation, but do not see anything for my model year. i do not have an invoice for the repair because the dealer is waiting on the part from ford.

The contact owns a 2018 ford escape. the contact stated that while driving at an undetermined speed, there was abnormal rumbling noise detected when shifting. the engine warning light was illuminated. the contact received notification of nhtsa campaign number:22v413000 (power train). however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. vin tool confirms parts not available. the failure mileage was approximately 55,000.

The contact owns a 2018 ford escape. the contact stated she noticed that the check engine warning light was flashing on and off. the vehicle was taken to the dealer where they stated that there was a misfire in cylinder three and the spark plugs were replaced, but the failure reoccurred. the vehicle was taken to the dealer and they replaced the coil pack but the failure occurred once again. the vehicle was then taken to the dealer, and they stated that coolant fluid was in the engine compartment. the vehicle was not repaired. the manufacturer was contacted, and they stated that there was nothing they could do and advised to contact to call the nhtsa hotline. the failure mileage was 74,125.

Suv began "shuttering" at idle. drove for another 10-15 minutes then made an appt to bring to a mechanic to check codes. as i drove vehicle for about 30 seconds the next morning, white smoke began to pour out of the tailpipe and the engine temperature gauge showed it was overheating. pulled over and opened hood. saw flames near engine and extinguished with an old t-shirt. towed to mechanic. claimed ford had a new technical bulletin out (tmk 22-2229) that directed mechanics working on vehicles with these symptoms to replace the engine long block. vehicle only has 67,000 miles on mostly the highway. all occurred while on vacation so i had to buy airline tickets to get back home from the vacation spot. incident occurred 6/29. still awaiting word from ford on whether they will help with engine repairs/replacement. should be a recall. pending class action lawsuit. danger the engine could catch fire and injure.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the vehicle emitted an abnormal winding sound. the vehicle decelerated independently, failed to accelerate and stalled without warning. the contact was unable to restart the vehicle. the contact had to push the vehicle out of the highway. the vehicle was towed to the contact's residence. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 61,294.

The contact owns a 2018 ford escape. the contact stated while driving at 60-65 mph in a straight forward lane, the steering wheel would independently steer to the right with resistance. there was no warning lights illuminated. the contact stated that there was resistance while attempting to readjust the steering wheel. the vehicle was taken to the dealer where it was diagnosed that no issues were found. however, the failure persisted. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 21,000.

Cylinder 2 misfire, coolant leaking into cylinders. fill up coolant reservoir and is gone with in hours.

It wouldn’t go into second gear and would stop and not go so i turned the auto bio fuel feature off and it started to act better. then it gave me a transmission default alert. i parked turned off the car and turned it back on and nursed it home

The sync system is failing causing no gps, no phone connections, no radio, rear camera problems and other electronic issues. this is apparently a well known part (apim) problem.

The contact owns a 2018 ford escape. the contact had experienced an unintentional rollaway and was injured when the vehicle rolled over her right ankle and calf. the contact was taken to the hospital by a friend to seek medical attention. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. parts distribution disconnect.

2018 ford escape. consumer writes in regard to parts being unavailable to perform nhtsa safety recall. the consumer referenced recall 22s43/22v13. the consumer stated the vehicle exhibited the failure as described in the recall notice. the vehicle suffered significant front end damage. the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train). the contact stated that while driving approximately 10 mph, the vehicle overheated. the contact was able to pull off the highway and after waiting approximately an hour was able to continue driving; however, the failure persisted. the temperature gauge was elevated to the hot position. the check engine and tpms warning lights were illuminated. the contact called an independent mechanic and was referred to the local dealer. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 110,000. vin tool confirms parts not available.

The contact owns a 2018 ford escape. the contact stated while driving approximately 30 mph, she heard an abnormal noise while depressing the brake pedal. the contact stated that the check engine warning light was illuminated for a short period of time. the contact was able to continue driving to her destination at a slow speed. the contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission to be rebuilt. the vehicle was repaired. the manufacturer had been informed of the failure. the contact then received notification of nhtsa campaign number: 22v413000 (power train). the failure mileage was 79,334.

The contact owns a 2018 ford escape. the contact stated that after shifting into drive(d), the vehicle instead reversed. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was unknown. vin tool confirms parts not available.

I was driving the vehicle in town when the "check engine" light came on. the car stalled and jerked several times, but i was able to keep it going. luckily this was in a parking lot. i immediately took it to the dealer i purchased it from, several miles away. i do not know if the dealer reproduced the problem, but he dealer indicated that i needed a new engine. apparently there was some coolant that leaked into the cylinders. i brought the vehicle to the dealer on july 21, 2022 and they were not able to look at it until august 16th. that is when i was told the vehicle needed a new engine. the ford escape has approximately 86,500 miles on it.

The contact owns a 2018 ford escape. the contact stated while driving approximately 5 mph, the vehicle was vibrating with an abnormal amount of smoke coming from the exhaust tip. the vehicle overheated and shut off. the contact was unable to restart the vehicle. the check engine warning light was illuminated. the vehicle was towed to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 48,704.

The head gasket leaked coolant into cylinders causing the cylinder walls to crack. vehicle would suddenly run rough and stall which is dangerous if you are driving the vehicle. the engine needed to be replaced completely.

Coolant leaks into cylinder 2 causing hesitation, power loss and extreme amounts of white smoke. this is caused by a manufacturing flaw where ford built the block with slits between cylinders which leak coolant. as evident by the technical service bulletin and new block design, ford is aware that they manufacture a faulty engine. the fix requires a complete rebuild of engine which will run over $8000, but will only cover cost for vehicles under 30k miles (factory warranty) despite know of this for some time, the dealership would simply top off coolant during every regular service and send me on my way. now that i well outside of warranty, they claim that i must pay for repairs of a manufacturing issue. their are many documented incidents of this occurring as well as videos of the difference between original and redesigned blocks, as well as the extensive rebuild required to repair.

Entered car after work on 6/23/22, went to pull into street and car had no excelerating power, steering wheel vibrated, couldn’t go over 15-20 mph, then message on dash alert said: engine fault service now, the ford message on my app said: power train malfunction, reduced power, hill start assist warning. i messaged with ford and they said i could drive just not over 15-20 mph. drove home. made arrangements to bring car to dealer service next day. they told me to drive it in like that. i was terrified when this happened, i had pulled into busy street, cars honking and trying to pass me, my car just couldn’t move. i didn’t have an immediate place to safely pull over. this was so stressful, felt grateful i wasn’t hit pulling out or from behind.

The contact owns a 2018 ford escape. the contact stated while driving approximately 35 mph, the vehicle was jerking with the abs and traction control warning lights illuminated. the contact shifted the vehicle into park(p); however, the gear shift indicator register that the transmission was in neutral(n). the contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. the vehicle was not repaired. the dealer was unable to repair the vehicle due to parts not being available and related the failure to nhtsa campaign number: 22v413000 (power train). the manufacturer was not notified of the failure. the approximate failure mileage was 68,000.

Transmission fault notification appeared on the screen while on the highway. vehicle unable to maintain speed and has "bumping" when attempting to drive it. poses a safety threat because i was unable to maintain speed while driving. ford has not found remedy and it has been a month without ability to use vehicle.

A flawed engineering design has led to a rash of catastrophic engine failures in certain ford escape and fusion vehicle models. the nature of the failure manifests as a leak of engine coolant into the internal combustion engine. there is no warning message, and the issue was thankfully discovered when i brought the vehicle in for a routine oil change and before it led to a catastrophe such as an in-motion engine overheat situation or engine fire. dealer's service manager recommends engine replacement, and ford motor company will not fully cover the costs.

The driver and front passenger door passenger won't latch. it doesn't catch properly and the warning light comes on for the door. there shouldn't be any problems for a car with only 22509 miles.

The car does work tranmission..

The contact owns a 2018 ford escape. the contact stated while driving 40-45 mph on a curve, the transmission was slipping. there was no warning light illuminated. the contact stated that upon veering to the side of the road, the vehicle began to operate as needed. the contact was able to continue driving. the vehicle was taken to the dealer who informed the contact that the failure was associated with nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. the vehicle was not repaired. the failure mileage was approximately 72,121. vin tool confirms parts not available.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the parts to do the recall repair was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. additionally, the contact stated that she placed her foot on the accelerator pedal attempting to merge into traffic when the vehicle started to shake with the gear shifter was stuck in drive. the check engine warning light was illuminated. the dealer was notified of the failure and the contact was informed that parts were unavailable to repair the vehicle, and an appointment was scheduled. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 61,000. vin tool confirms parts not available.

Safety recall on my 2018 ford escape warning risk in damaged or missing bushing in shifting transmission increasing the risk of injury or crash. parts are still not available to fix and we are taking out of state trip. i assume if there is an accident ford is responsible but we don't want to chance driving a recalled vehicle. when will this safety issue be resolved?

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the engine overheated and the vehicle went into limp mode. the coolant temperature and check engine warning lights illuminated. the vehicle was towed to an independent mechanic where it was diagnosed that the engine was cracked and produced code: p0302. the contact stated that the mechanic was able to reset the computer. the contact referenced tsb: 22-2229. the vehicle was then taken to the dealer where it was diagnosed that coolant had leaked into the engine and that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vin was not included in a recall and to contact the nhtsa hotline. the failure mileage was approximately 102,000.

Ford has a recall on the short block my car has the exact issue and the mechanic at my dealership told me it was the short block the issue was cause engines to be blown which happened got engine replaces and has had problems since then and got a paper stating the short block issue and ford knows about it. but refuses to fix it.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Vehicle alerted for miss-fire cylinders 1&2. i took to my mechanic and he diagnosed coolant had leaked into the engine fouling cylinders 1 & 2 irreparably and needed a complete engine change. advised i take it to ford dealer as this is a known issue. i contacted ford customer service for advice and was told i needed to take it to a ford dealership for diagnosis and determination. towed vehicle to ford. same diagnosis with an estimate of $11,154.31 to replace the engine. requested an adjustment or assistance as this is not an expected failure and there is sufficient evidence of this happening with this engine to many people. ford refused assistance. towed back to my mechanic for an oem engine change. at least two people in my area have had this engine replaced with my mechanic since my occurance.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Lug nuts swollen - couldn’t remove at regular tire store. had to buy all new lug nuts at dealer.

Engine possibly could have failed in high volume traffic causing a collision. check engine light came on 7/28/22 @ approximately 82,500 miles, code po301 engine misfire # 1 cylinder, cleared trouble code, but problem returned on 8/2/22 @ 82,793 miles same code, 8/5/22 replaced #1 ignition & spark plug, cleared code again, but code returned again on 8/9/22, my local repair facility (oxford motors in oxford ny) diagnosed engine internal coolant leak causing engine misfire on cylinder #1, tested for head gasket failure @ 83,483 miles, coolant recovery tank was low, filled w/engine coolant to specified level, checked engine compression on all 4 cylinders, found #1 cylinder @ 80 psi compared to all other cylinders @110 psi, made appointment (8/29/22) with local ford service center (matthews ford in norwich ny) for further inspection, the dealer recommended replacing engine long block as this is a common problem with this engine. engine replaced @ a cost of $6011.61 and the ford motor company would not extend the drive line warranty due to the fact the vehicle was purchased used and not serviced by a ford dealer, but if it had been ford in the past has extended the warranty to 100,000 miles. ford is aware of this problem, but has not issued any recall & is addressing the problem as it occurs with bias.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. the contact stated that the vehicle would vibrate while in park(p) or drive(d) without warning. the contact also stated that an abnormal thumping noise was coming from the vehicle while shifting gears, without warning. the dealer had been notified about the issue and confirmed that parts were not yet available. the manufacturer had been notified of the issue. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the failure mileage was unknown. vin tool confirms parts not available.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer where it was diagnosed that there was a rodent’s nest underneath the hood. the dealer removed the rodent’s nest; however, the failure recurred and the vehicle was taken back to the dealer. the dealer determined there was a coolant leak in the engine and that the engine needed to be replaced. the dealer referred the contact to dorian ford (35900 gratiot ave, clinton twp, mi 48035) and scheduled an upcoming appointment for the service. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the manufacturer advised the contact to file a complaint with the nhtsa hotline. the failure mileage was 18,682.

Some time the shifter dosent want to come out of park or go in gear. it happens both ways.

Cel came on and showed code p0302. i replaced the coil pack and spark plug, problem was fixed for a week and then the code came back on. did research and realized when the car is on the coolant totally depletes and returns after the car is off, the coolant should not deplete like it did. this is a known issue with these vehicles that the coolant goes into the engine when it should not and causes problems with cylinder 2. this is a manufacturing defect and should have a recall so that ford can fix their mistake. there are no recalls for this problem even though ford has many customers with escapes that are having this same exact problem and caused by no fault of our own. ford will not fix it since it’s out of warranty so will need to pay out of pocket.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. an unknown local dealer was contacted. the contact stated while driving 70 mph, the accelerator pedal was depressed and the vehicle started jerking and failed to respond. there was no warning light illuminated. the contact persistently depressed the accelerator pedal until the vehicle responded, however the failure reoccurred while driving and the vehicle was making abnormal sounds. the vehicle was not diagnosed nor repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 52,000. vin tool confirms parts not available.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the contact stated that the vehicle would shake while the gear shifter was shifted into drive(d) or reverse(r). the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was 96,617. vin tool confirms parts not available.

Coolant leaking in to cylinder

My vehicle is under 80,000 miles. the check engine light came on and the car was not drivable. fortunetely, i was in my driveway when the check engine light blinked and car did not run. if it was on the road, i would have been in danger. i immediately towed it to the business i have a warranty with. bill collins ford has determined the engine has a cracked cylinder and coolant was leaking in. i now have to have the short block replaced costing near $7,000.

The engine in this vehicle experienced a loss of coolant into cylinder #3 in late august 2022. this led to white smoke from the exhaust, rough idle and a complete loss of coolant from the cooling system into the engine. this occurred during a trip to canada and back. after returning from the trip, the check engine light came on. the vehicle was immediately brought to a ford dealership (salem ford nh) where the pcm codes (p0303 and p0316) and engine inspection confirmed engine failure. the dealer confirmed the engine must be replaced.

The check engine light came on and an engine fault error message come on when you start the car. took the car to my mechanic who couldn't find anything that would cause these. he started looking into issues and found ford is fully aware there is an engine coolant leak into one of the cylinders, all escapes from 2013 to 2019 could be affected. the only way to fix this is to replace the small block (minimum $6000 repair according to ford)... possible for engine to catch fire according to the information i found). how is this not a recall, that ford needs to be responsible for? they're aware of the issue and that it's not consumer caused.

Check engine light came on and went to get it diagnosed. came back with code po302 cylinder misfires. took to firestone who did a tune up, changed spark plugs and got told the coolant was low. which was weird because i just filled it. have never got an alert about any leaks or that the engine was running hot. i always check the fluids and only recently did i notice going thru coolant more. started to smell something sweet in the car and on my way home today, the car over heated and i got one of those engine alert things. started researching and here i am.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v4130000 (power train) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2018 ford escape. the contact stated that after starting the vehicle and shifting into reverse(r), the transmission fault and another unknown warning light were illuminated. after the contact made the local dealer aware of the failure, the contact was informed that the vin was included in nhtsa campaign number: 22v413000 (power train); however, she stated that she had not received a recall notification. the vehicle was not yet diagnosed or repaired, and a service appointment was scheduled. the manufacturer was made aware of the failure and a case was opened. the contact was advised to file a complaint with the nhtsa hotline. the approximate failure mileage was 78,500.

The contact owns a 2018 ford escape. the contact stated that the check engine warning light was illuminated. additionally, there was a message that cylinder #2 had misfired. the vehicle was taken to the dealer and stated that the engine needed to be replaced due to coolant leaking into cylinder #2. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 42,000.

On april 2022 my vehicle began to malfunction while i was driving. my car was in drive and when i hit the gas pedal it began moving backwards. then, the vehicle would not move at all when it was in drive. i turned the car off, restarted, and was able to drive to a safe location. when i tried driving the vehicle again it was moving in reverse even though it was in park. i at that time called aaa and had my vehicle towed to a service center. during this time my safety was in danger as i was on the road and could have been in an accident with the way my car was malfunctioning. before this problem occurred there were no warning lights, it just happened out of nowhere. i would later learn the engine needed repairs and i needed a new transmission.

Swollen and deformed lug nuts told to me by ford dealer. they need to be replaced.

The contact owned a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) and would like to be removed from the recall distribution list as she no longer owns the vehicle. the local dealer and manufacturer were not contacted.

Today for the second time the vehicle power steering failed at approx 40 mph. the service engine / fault light then lighted. i pulled over and restarted the car (since this worked last time) and the power steering came back. after the first occurrence about 2 months ago we brought it to a dealer . saybrook ford old saybrook ct. they could not duplicate intermittant problem said it may need a steering gw-ar" but did retirieve at u300 repair code - they could not do a pinpoint test due to the stored code. battery tested good. no repair done . repair invoice available.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

My car at 49000 miles had a steering malfunction that when driving the steering wheel became too hard to turn, i took it to ford schomp in aurora to get that fixed and also get the recall attended, after a week they told me that the part was in backorder and that they don't have a date to get my car fixed, since the part was not available i decided to pick up my car aince i was paying too much for a rental and i did not know for how long, so when i went to pick up my car they charged me for the diagnosis and the fee for restocking, even when they did not have the part available. i think that the steering failing in a middle of a trip is very dangerous for anybody, especially when the vehicle is a 2018 with less than 100000 miles,

Took ford escape to dealer because of service engine alert. was told it probally needed a tune up or a compression problem. i then got a call back to say coolant was leaking into the cylinders. and they would have to rebuild the block. seems they would replace the engine since this is a continuing problem for the ford escape since 2013. tech did state this is an on going problems and they get service alerts all the time.

The contact owns a 2018 ford escape. the contact stated that on multiple occasions, the vehicle could not be restarted. the vehicle was taken to the local dealer who indicated that water was present inside the camshaft; additionally, the engine solenoids and engine hoses were worn and damaged. the vehicle was not repaired and later was taken to an independent mechanic. the manufacturer was not yet notified of the failure. the failure mileage was 103,000.

There is a coolant leak which is cause the car to make a misfire on cylinder 2. car is overheating suddenly and can not drive

The contact owns a 2018 ford escape. the contact stated that while driving at an unknown speed, the global positioning system (gps) became inoperable. the vehicle was taken to the local dealer where it was diagnosed and determined that the gps cable needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and provided a case number. the failure mileage was approximately 44,381.

The contact owns a 2018 ford escape. the contact stated while driving at an unknown speed, the contact became aware of smoke coming from the rear of the vehicle. the check engine warning light illuminated. the contact was able to drive to his residence. the vehicle was taken to an independent mechanic and the contact was informed that the vehicle had engine block failure and that the engine block needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline to file a complaint. the failure mileage was 107,000.

Within 30,000 miles, my spark plugs failed and had me on the side of the road. by 60k miles, i needed a whole new engine. after the engine was put in, my purge valve went out. and now, at 110k miles, my transmission has blown.

Our vehicle started having problems with the coolant appearing to drain to quickly. having a mechanic check out the system is was diagnosed with the water pump going. we got the vehicle back home, needing to wait to get funds to have the waterpump replaced, when the vehicle shut off on its own in our driveway. the vehicle then wouldn't even turn over. now having the vehicle checked out we are told the coolant leaked into the engine and has destroyed it. it will cost us over $10,000 to have the engine replaced. the vehicle only has 53,000 miles on it. this is something that should not have happened with a 4yr old vehicle with only 53,000 miles on it. thankfully the engine didn't go on us while we were on the highway driving home. ford needs to step up and take care of this serious issue and not leave it to the consumer to be leveled with the cost of their failures in putting out a better product. the seriousness of what may have happened if the engines had caught fire or just died on us while on the highway is too great to consider.

Piston #2 failed in the engine. the piston head broke and pieces of metal traveled through the engine. it is available for inspection. this occurred at night while driving down a state route at speeds between 50-55mph. the engine immediately began to run extremely rough, check engine light came on and began blinking, the car began to sputter and shake, which caused the car to become unsafe to operate. we had the vehicle towed to avoid causing any damage to the engine. the ford dealership that we buy our cars from did the diagnosis, performed an engine tear down, and was able to determine the piston was the route cause. the technician confirmed that it was the piston itself that failed, and was not due to any maintenance issues, other part, or driver neglect. it has not been inspected directly by ford, police, or insurance. it has only been inspected by the ford certified technicians at the ford dealership. we contacted ford motor company's customer affairs department, opened a case with them in regards to the faulty part being installed when the the car was originally built. they have the pictures and service departments notes about the piston. there were no warning lamps, notifications, or alerts. the check engine light appeared the moment the failure happened, and began to blink. we did notice that the exhaust would expel a large amount of black smoke when we would need to accelerate the vehicle in areas such as highway on-ramps. that recurring behavior has been documented prior to this incident. dealer made efforts in the past to investigate that issue but was unable to find a route cause.

The contact owns a 2018 ford escape. the contact stated while driving approximately 45 mph and attempting to merge onto a highway, the vehicle would not accelerate while the accelerator pedal was depressed. the contact stated that the rpm’s would rise as he depressed the accelerator pedal and the vehicle almost stalled. the contact stated that the check engine warning light was illuminated. the contact pulled off the roadway and placed the vehicle in park(p). the contact turned the vehicle off and on and was able to shift the vehicle into drive(d) however, the vehicle would not accelerate while depressing the accelerator pedal. the contact drove the vehicle to a dealer, and it was diagnosed that the turbo charger needed to be replaced. the vehicle was repaired. the contact stated that the engine was replaced; however, the failure was not due to the turbo charger. the contact stated that he had experienced another turbo charger failure a year later. the contact stated that the second engine was replaced. the contact stated that both the replaced turbo chargers had displayed code p0035. the contact was informed by the dealer that the first turbo charger had a valve that became stuck closed and on the second turbo charger a valve had remained in the open position. the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 40,000.

The contact 2018 ford escape. the contact stated after the vehicle was serviced at a local dealer, the front driver’s side door failed to latch securely. the contact took the vehicle back to the dealer, where it was diagnosed with needing the door latch motor to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 85,000.

I was told after only 4 years the car has a major leak into the cylinder and needs a new engine. i have seen this problem online by many consumers and this needs to be corrected. in the last few days the engine light came on and i called and made an appointment. i noticed grey smoke only on start up now that the weather was getting colder.

The contact owns a 2018 ford escape. the contact stated while driving 65 mph at night, the low-beam headlights turned off inadvertently. there was no warning light illuminated. the contact immediately veered to the side of the road and parked the vehicle. the vehicle remained on the side of the road while the contact returned to his residence with the assistance of his fiancée. the contact returned to the vehicle during daytime and drove to his residence. the contact replaced the headlight bulbs with h9 headlight bulbs himself; however, the low-beam headlight bulbs remained inoperable. the high-beam headlights operated as needed. the dealer and the manufacturer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 49,850.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the overheating and check engine warning lights illuminated. the vehicle was towed to an independent mechanic, who diagnosed that there was a blown head gasket and that the tie rod had detached, causing damage to the suspension. there was white smoke coming from the engine, and the antifreeze temperature was high. the mechanic informed the contact that the head gasket and engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was 116,301.

The engine has a coolant leak in the cylinders, due to a bad design on the engine block, too many people experiencing the same issue, others with only 20k miles on their cars,ford won't even help paying the engine replacement, online there are thousand of people with the same issue, the design on the engine block let coolant go into cylinders ford is aware of this matter and they had redesign the engine already but they won't replace it since is not consider a recall even when this needs to be a recall since is a ford design issue

The contact owns a 2018 ford escape. the contact stated that the check engine warning light illuminated, and the vehicle started to hesitate while depressing the accelerator pedal. the contact took the vehicle to an independent mechanic who stated that coolant was leaking into cylinder #2. the contact was also informed that the engine needed to be rebuilt. the contact called the manufacturer who referred her to a dealer. the dealer was notified of the failure and scheduled an appointment. the vehicle was not repaired. the failure mileage was 112,000.

The contact owns a 2018 ford escape. the contact stated that while his wife was driving at approximately 70-80 mph, the vehicle started to shake and the engine misfired. the check engine warning light illuminated. the contact’s wife was able to maneuver the vehicle onto the shoulder. the vehicle was towed to an independent mechanic where the tires and brakes were replaced, and the vehicle was diagnosed, and it was determined that cylinder #1 had failed. the vehicle was then taken to another independent mechanic where it was diagnosed that the engine block had failed and needed to be replaced. the vehicle was then taken to the dealer where it was diagnosed with coolant intrusion into cylinder #1. the contact was informed that the short block needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vin was not included in a recall. the contact was provided a case number. the failure mileage was approximately 95,000.

Coolant has leaked internally, without warning, until a few days ago when i got a "high engine temperature" warning and my car is now unusable. my engine is shot.

2018 ford escape. consumer writes in regard to hntsa safety recall 22v-413. the consumer stated an appointment was made to service a recall but informed after arriving there is a shortage of parts available to perform the recalls and longer wait times. also, fords inability to adequately service recalls in a timely manner.

Fmvss 208 has a lockability standard. the outboard seatbelts in this vehicle do not switch over to a locked mode for car seats as required by law, i have video i can send on the seatbelts. the video would not attach to this report.

2018 ford escape with 53,700 miles. ford designed a faulty metal plate between the cylinders. too thin. it cracked. coolant flooded the engine. the engine needed to be replaced. the dealership replaced the lower half of engine, luckily, before my 60,000 mile warranty. this is a common problem that has been happening since 2018!!! please issue a recall. ford is just waiting until people are stranded on the side of the road facing thousands of dollars in repairs!

Coolant intrusion into the engine from the cylinder. check engine light came on for a misfire. my mechanic read the diagnostic codes as a misfired cylinder. ford admits they know this is an issue with the 1.5l eco-boost engine but will only cover 60% of the repair.

There is a recall for shifter cable issues. had scheduled to have the recall done. while waiting on parts delay to have work completed was told can still use my ford escape. driving one-day transmission lost all power i was able to get safely to side of road as it was late at night and not much traffic would have been a totally different outcome if in heavy traffic or traveling at highway speeds. ford now tells me something broke in my transmission. waited 3 weeks to find out they did the recall cable fix and inspected my transmission and told me something broke inside my transmission and now they expect me to pay 5k for a rebuilt transmission. car only has 62,706 miles on it and they said the warranty exp at 60,000 miles. i find this interesting they have a transmission cable issue that causes the vehicle to not go into gear properly and now my transmission fails prematurely and they will not cover it. i am lucky i was not driving on highway when this issue happened could have been worse this needs to be looked into no reason for a vehicle that is up on all maint done by the dealer even at 30,000 miles did full service at dealer shop which included the transmission and at just over 60,000 miles transmission fails. i suspect it is related to this faulty cable and transmission not going properly or fully into gear. someone needs to look into this issue and hold ford accountable someone is going to get severely injured or worse.

This 2018 ford escape titanium has 32,000 miles on is experiencing chronic, substantive defects in the rear powertrain. specifically, it is having its second replacement rear differential unit (rdu) installed. this means it will have worn out 3 rdu's in 32,000 miles. -original rdu was replaced at ~23,000 miles and failed ~30,000 miles. third rdu in vehicle's life is currently being installed. additionally, this vehicle has already had its power transfer unit (ptu) replaced at 22,000 miles and is now on its third set of rear brake rotors. my contention is that there are serious, substantive defects in the vehicles rear powertrain causing premature wearing of the brakes and potential for serious accidents related to the loss of rear differential control and brake damage.

The contact owns a 2018 ford escape. the contact stated that after his daughter started the vehicle and started accelerating, the vehicle was jerking. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic who informed her that the oil level was low and that cylinder #4 was misfiring. the contact was referred to the dealer. the vehicle was taken to the local dealer to be diagnosed. the mechanic confirmed a misfire in cylinder #4 due to coolant intrusion into the engine. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 43,780.

The contact owns a 2018 ford escape. the contact stated while driving 10 mph, the vehicle stalled. the vehicle was towed to an independent mechanic where it was diagnosed as a catastrophic camshaft failure. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 66,000.

Took car in due to heater not working correctly, was not blowing hot air, was told coolant was leaking into engine, would need new engine, head gasket and block damaged. no warning or check engine lights on. car is available for inspection if needed. i drive this car with ,y son on a daily basis if not for a cold front that past i would have never knew my heater didn't work and would be driving this car without knowing there was a problem which could lead me to be stranded. i was also told by the mechanic that this is not the first 2018 ford escape they have encountered with this same problem, they had worked on one just a week prior to me bring in my car. we were also informed by several ford and other dealership service departments that it is an ongoing problem right now with all the 2018 escape to where there is a shortage of engines right now to replace them. i feel like this should qualify for a recall and that ford needs to replace these engines at their cost since its a known fact online and in person that its faulty engines.

There have been several instances of the vehicle completely shutting off while sitting idle and at red lights. i took it to the dealership and there is coolant leaking into the cylinders causing it to misfire. this is very dangerous and could cause the car to run hot or burn up! the said i should replace the engine but ford should be responsible as this seems to be a problem in many of their escapes!

Evap purge valve issue ( well recognized by ford itself as part of a recall with ford focus models after 2009.). but also needs to be addressed with ford escape models of the same period. multiple reports noted online as well ( seeking remedy on youtube and forums). i have ford protect warranty. they refused to address it as part of the plan!!

On sat, jan 14, started my car, it misfired on startup. sun 1/15/23, started it, it misfired again. ‘ck engine light’ came on.went to advanced auto parts- code = p0304, cylinder 4 misfire detected. immed stopped driving vehicle-scheduled appt w/mechanic. tuesday, jan 17, drove vehicle to 1st stop auto, they diagnosed it, another code came up=p0316, misfire detected on start-up (first 1000 revolutions). they pulled all recalls, found out there's technical service bulletin (tsb) on my make and model dated 12/2019. diagnosis of vehicle from mechanic: “found coolant was low due to it getting into cylinder 4. tsb for replacing the engine for this issue.”. i picked up vehicle and drove it to pinnacle ford to have them diagnose it. in 12/2019, ford distributed an internal technical service bulletin (tsb) to their service departments regarding this major issue, with no recall, then in 2020, a class action lawsuit was filed against ford. both the mechanic and dealer has told me that my suv needs a new engine-long block because the ecoboost engine is defective as coolant leaks into the cylinders, which causes misfires, damage to additional major parts of the engine, and can cause fire. this is not only a major repair for a vehicle w/less than 68k miles, but also a major safety hazard and ford motor company is doing nothing to repair or compensate owners that own or lease their products/vehicles! they're fully aware of problem & have been for close to 10 years. pinnacle ford lincoln diagnosed vehicle & filed the issue via paperwork to ford motor company to see if they will offer financial assistance for repair. they would not provide me with a loaner as i’m without a vehicle due to their negligence. i contacted ford 5x in the last week, as early as today. their customer care dept could care less. i requested my call be expedited. not one rep would do so. the tsb bulletin is 7 pages of information and parts that must be ordered to fix this problem.

Dealer recommended lug nuts to be replaced. called dealer to ask why lugs need to be replaced. service advisor said lugs swell due to inferior materials. this vehicle only has 50,000 miles. this is not expensive to replace, makes you wonder if they cheap out on lug nuts what else is made cheap.

The contact called on behalf of a friend who owns a 2018 ford escape. the contact stated while his friend was driving approximately 40 mph, the vehicle emitted an abnormal sound. additionally, there was significant amount of smoke coming from the exhaust pipe. the coolant temperature warning light was illuminated. the vehicle was taken to the dealer, where it was diagnosed that the head gasket was blown. the dealer informed the contact's friend that the vehicle could not be repaired under an unknown recall as the vin was not included. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline. the failure mileage was approximately 81,647.

The power steering suddenly stopped working on my 2018 ford escape when i turned my car on, with an odometer reading of under 26,000 miles. a "steering fault" message suddenly appeared. if i had been driving on the highway or interstate at the time, this could have resulted in a serious and deadly accident. i called the ford dealership and the representative told me it was safe to drive the car, and said that if i wanted to, i could just drive it without the power steering until they had the part in to fix it. i asked if that was safe and they said yes. i asked if they were sure it was safe. then they went and checked with a tech person and told me it wasn't safe. the dealership confirmed the steering fault message and found codes u3000:49 and u3000:53. notes from my very expensive invoice indicate "pin point test leads to internal fault with steering gear module remove and replace steering gear assy."

The fly wheel broke at the factory welds, and it is not covered by the warranty, but the same flywheel is used in the 2020 ford fusion and is being recalled for defects and covered under warranty.

The contact owns a 2018 ford escape. the contact stated that the check engine warning light was illuminated. the contact took the vehicle to the local dealer where the vehicle was diagnosed with the coolant leaking into the engine. the contact was informed that the short block needed to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 69,000.

The contact owns a 2018 ford escape. the contact stated that while his wife was driving at approximately 70 mph, the vehicle nearly to stalled. the contact stated that the vehicle was losing motive power. the driver pulled over and the vehicle stalled. the driver was able to restart the vehicle. the contact stated that his wife noticed the "service engine soon" light was illuminated. the vehicle was driven to an independent mechanic who determined that the vehicle was leaking coolant into the engine block. the contact had been advised by the mechanic that the engine failure was related to nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 140,000. the vin was not available.

I took my car into lugoff ford, in south carolina today, because the passenger side dashboard is lifting up near the glove box, and i felt the transmission slip. i noticed this (dash issue) has happened on the 2020 fords. i was told today by the dealer that the "the clips failed to secure the dash, probably because of to much vibration." i would have to pay $298.00 for a new dash, i have 17,279 miles on it, so under 20,000 miles these clips failed? it sat in my garage for the first 4 years of having the car. i'm 68 years old, and only drive to doctors mainly, not sure how much vibration i could cause on this, just concerned how many more people are actually doing the same, and no one is reporting them. safety issue to me would be if the other clips failed on driver side, and the dash rose up blocking your view while driving. i do have premium warranty on my car until 2026, but was told it doesn't cover the dash. thank you for your assistance.

Sync is having issues... no rear camera, only 1 station on radio available, radio stays on when engine off and door is opened. horn beeps on its own. doors lock themselves, sync screen goes blank etc

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the coils needed to be replaced due to coolant intrusion into the engine. the vehicle was repaired; however, the failure reoccurred. the vehicle was then taken to a local dealer, where it was diagnosed that the engine needed to be replaced. the vehicle remained at the dealer awaiting the repair. the manufacturer was made aware of the failure and informed the contact that the warranty had expired. the approximate failure mileage was 113,000.

The contact owns a 2018 ford escape. the contact stated that while driving approximately 35 mph, the vehicle overheated and stalled. the engine misfire warning light was illuminated. the vehicle was taken to the local dealer where it was diagnosed that the head gasket was blown, and that antifreeze was leaking into the engine. the vehicle was not repaired. the manufacturer was contacted but provided no additional assistance. the failure mileage was approximately 90,000.

The contact owns a 2018 ford escape. the contact stated that while driving 65 mph, the vehicle overheated. several unknown warning lights were illuminated. the contact related the failure to technical service bulletin number: 21n12 (coolant intrusion). the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 121,000.

The contact owns a 2018 ford escape. the contact stated that while driving approximately 20 mph, the vehicle stalled and lost motive power. the engine overheated message was displayed. the vehicle was towed to an independent mechanic, who made the contact aware of tsb: 10156569. the vehicle remained with the independent mechanic awaiting the diagnostic test and repair. the manufacturer was made aware of the failure. the approximate failure mileage was 100,000.

The contact owns a 2018 ford escape. the contact stated that the vehicle experienced cold start issues, requiring numerous attempts while starting the vehicle. the contact stated that the vehicle idled roughly once started. the contact stated that once the vehicle reached approximately 30 mph there would be a white smoke cloud coming from the exhaust pipe. the contact stated that the check engine warning light was illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had leaked into the engine block and that the engine needed to be replaced. the contact researched online and related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 65,000.

I bought the vehicle in july of 2019 with approximately 20,000 mi on it. i have never touched or adjusted the steering wheel, and i'm the only one to drive the vehicle. my daughter has gotten her temps and i allowed her to drive the vehicle last night. she adjusted the steering column as she is a bit shorter than i am. when i got back into the driver seat, and move the steering wheel back into the position that i keep it in, and then proceeded to turn out of the driveway and it felt as if all the tires were flat and it was very hard to steer. i assume i lost my power steering abilities. also the windshield wipers started going off and the washer fluid just started flying out onto the windshield and would not stop. i immediately put the car into park and turn the vehicle off. i turned on the car, proceeded to make the turn again, and the car did the same thing. the only thing i could think of was possibly something got pinched inside the steering column with the wiring harness because that is the only thing that changed between her and i driving. when i started the car up this morning and went to turn out of the driveway it did the same thing. i loosened up the lock on the steering wheel and i moved it up and down and relocked it, and got to my destination without any more issue, but concerned there is something going on with the wiring harness now.

The contact owns a 2018 ford escape. the contact stated that the hill start assist message was displayed. additionally, the traction control warning light was illuminated, and the instrument panel was blank. the contact stated that the vehicle temporarily lost motive power however, the vehicle regained normal function minutes later. the vehicle was taken to the dealer, but the contact was unsure of what repairs were performed on the vehicle. the manufacturer was not contacted. the failure mileage was 120,000.

The contact owns a 2018 ford escape. the contact stated while starting the vehicle, the vehicle started overheating and the coolant level warning light illuminated. the contact checked the coolant level and noticed that there was no coolant in the vehicle. the contact added coolant, but the failure reoccurred. the vehicle was diagnosed by an independent mechanic and the contact was informed that coolant was leaking into cylinder #2, and that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 122,000.

The contact owns a 2018 ford escape. the contact stated that while his wife was driving at an unknown speed, a temperature warning message appeared on the instrument panel. the vehicle lost motive power and stalled. the vehicle failed to restart. the vehicle was first towed to an independent mechanic and later to a dealer to be diagnosed. the contact was informed that coolant had leaked into cylinder #2. the manufacturer was notified of the failure and informed the contact that there were no recalls on the vin regarding the engine. the vehicle was diagnosed with engine failure and remained in the possession of the dealer. the vehicle was not repaired. the failure mileage was approximately 63,500.

Wife was driving our 2018 ford escape out of a parking lot. steering wheel locked up and vehicle displayed a “steering assist fault” warning light. she was unable to steer vehicle, which nearly caused accident before she was able to stop vehicle.

Another driver ran stop sign and hit middle of car, mostly the left door behind drivers seat. the back and passager airbags released but the driver side airbag didn't fully release. i didn't know at the time that this was weird and was actually relieved it didn't. since then, my son's dad drove my suv and told me that the front windshield may not have been bonded correctly, he has to put additional force on the breaks and the engine makes random noises whenever it does, it looses power and he has to put the pedal to the metal. he says since my suv only has 18,000 miles, it shouldn't be doing these things. it also burns through coolant. i don't know if any other fords have issues likes this too.

Continuous low coolant level. every 3 weeks have to replenish coolant. have seen others having same issue.

The contact owns a 2018 ford escape. the contact stated while driving from a complete stop, the message "transmission failure" was displayed, and the vehicle hesitated while responding. additionally, the contact stated that the vehicle was shuddering while driving 35-45 mph. an unknown dealer was notified of the failure and informed the contact that the earliest availability for diagnostic test was approximately month away. the vehicle was taken to a transmission specialist, where it was diagnosed that the transmission fluid was abnormally dark, and the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to a local dealer, who had an earlier availability. the contact scheduled an appointment with the dealer for the diagnostic test. the vehicle was not repaired. the failure mileage was approximately 79,000.

The contact's fiancé owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the local dealer where it was diagnosed that coolant was intruding into the engine. there was a misfire in cylinder #3. the vehicle was not repaired. the vehicle was taken to an independent mechanic who replaced the coil pack and spark plugs. the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 105,000.

I was driving around 50 mph. a notice popped up that said service engine now. it then started to run hot. i pulled over on the side of the road and the car wouldn’t start. the car had no coolant in it at all when my help arrived. it was empty. i now have a message on my ford app that says power train malfunction. i haven’t had this car two years. my safety was at risk because my daughter was in the car and it started to run hot. i thought my car was going to catch fire. i can’t afford to fix this when thousands of other people have had this same issue.

The contact owns a 2018 ford escape. the contact stated that while driving 50 mph, the vehicle began to overheat. the message "engine fault. service now" was displayed. the contact pulled to the side of the road and turned off the vehicle. the contact stated upon attempting to restart the vehicle 20 minutes later, the vehicle failed to restart. the vehicle was towed to the residence. the dealer and the manufacturer were not notified of the failure. the vehicle was not diagnosed nor repaired. the failure mileage was 89,000.

The contact owns a 2018 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Pressed gas to move at light and car revved but did not move. stuck on very busy highway. there was no warning. no warning lights, no weird noises. nothing. had car towed to ford dealership. advised transmission needs to be replaced. at 63,000 miles.

The vehicle started running rough - thought i had gotten bad gas. took it and had it scanned and it read #2 ignition coil was bad. had it replaced and it got worse so mechanic took it off. they found the coolant was low and then discovered blown head gasket. coolant was running inside of motor and not outside onto the ground. i have found numerous reports on this same failure of the ecoboost 1.5l engines. messages came up and i took it to my mechanic.

After 6 month standard service, had to have 17 lug nuts replaced. all 17 were damaged after 6 month servicing after wheels were rotated.

The warning light came on. car over heated, no steam, but antifreeze leaked by the wheel. there were no leaks to be found, so change the reservoir. took the car out to test. after 30 minutes of driving car over heated again. i then took the car to the shop. i was told several need a new engine. several codes showed up on diagnostic test.

The contact owns a 2018 ford escape. the contact stated while starting the vehicle, the instrument panel registered that the engine was hot. a message to turn off the vehicle was displayed. the contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate, and the engine started to overheat. the contact turned off the vehicle, and the vehicle was towed to the dealer. the dealer diagnosed the vehicle and stated that coolant was leaking into the engine and that the short block needed to be replaced. the vehicle was not repaired. the manufacturer was contacted but provided no assistance. the contact was referred to the nhtsa hotline for assistance. the failure mileage was 66,088.

Engine over heated. had diagnostics ran on it and it came back with 9 error codes. then had a block diagnostics done on it and it came back with 4 dealer codes. my 2018 ford escape is at the ford dealership as of 3/26/2023. engine light is on.

The contact owns a 2018 ford escape. the contact stated that the tailgate failed to function as needed. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 68,000.

The contact owns a 2018 ford escape. the contact stated while starting the vehicle the contact heard an unknown sound coming from the vehicle and the vehicle started to shake, followed by the check engine warning light illuminated. the vehicle was taken to the dealer and the dealer stated that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was contacted, and the manufacturer stated that the vehicle was out of warranty and did not provide any assistance. the failure mileage was 137,000.

Every morning after starting, a thick cloud of white smoke emits from the exhausts. it clears up after a minute or so but it happens in both hot and cold weather. took the car to the mechanic and it was determined there is a head gasket leak. vehicle runs fine and does not overheat. upon further research, i noticed it is a common occurrence with ford escape owners and the manufacturer isn't doing anything about it.

The contact owns a 2018 ford escape. the contact stated while driving approximately 60 mph, the vehicle made a loud knocking sound. the vehicle was restarted, and the check engine warning light illuminated. additionally, whenever the a/c was activated, there was a squealing sound coming from the vehicle. the vehicle was taken to a dealer to be diagnosed. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the dealer informed the contact that the warranty had expired. the manufacturer was notified of the failure and a complaint was filed. the failure mileage was approximately 58,200.

I had my adaptive cruise control on while driving on a highway and suddenly lost power/acceleration. i was able to limp the car back home and the check engine light came on. i took it in to get the error code read, which prompted that there was an issue with the high pressure fuel pump. i got that replaced by our normal service provider and picked up my vehicle. while driving the vehicle again (with adaptive cruise on), i lost acceleration/power. since i wasn't in the area, i had the vehicle towed back to the service provider where the replaced fuel pump had "collapsed onto itself and broke", which luckily didn't cause serious injury. in this state, the service provider told me it was unsafe to drive. with the newest fuel pump, everything seemed fine for a few days in my daily travels. we were on our way to a vacation stay (highway speeds, adaptive cruise, driving for 2+ hours, etc.) when the issue presented itself again. this time when we returned to the service center, they stated that the engine had sludge which was causing the damage to the fuel pump and we would need to replace the engine. since owning this vehicle, i have had it serviced as stated in the ford service schedule (90,000 mile service, oil changes, etc.) and have always kept an eye on the temperature gauge. the fact that i have maintained this vehicle well and the engine now needs replacing doesn't seem to add up. i feel like there is a serious flaw with these engines and luckily, they didn't cause any accidents or harm in this instance.

While driving vehicle on highway at highway speeds of 65 mph. vehicle check engine light started flashing. vehicles slowed to 20 mph. we almost got hit by 6 different vehicles and caused a pile up. large cloud of black smoke left from tailpipes. was stranded on side of highway. was told by ford that vehicle needed a new short block. this is the 3 engine for this vehicle with only 37000 miles.

The transmission was found to have a leak by my personal mechanic. the suv does not have a dipstick to check if fluid is low so a few weeks ago it start making noise and running weird. it would hesitate while driving, slow acceleration, even sputtering to the point of possible shutting off. sometimes i am not able to reverse out of the way of traffic. it is dangerous especially if my children are in the car. my mechanic said that at first he just thought it was low on fluid and then he seen a puddle on the pan that collects underneath but he assumed it was oil but that wouldn't be because i just got an oil change from the dealership. come to find out the transmission has had a slow leak that i would have never even noticed because there is a collection panel underneath. i've tried to contact the dealership multiple times. no help, we've only had the car for 15 months.

The paint on the pillar next to the windshield on the drivers side just bubbled up, cracked and flaked away leaving the body of my car exposed to the weather elements. searching the internet, i have found this is a common problem with fords, but ford won't fix it. since this is common and obviously a factory defect, i feel a recall should be issued to cover this.

In the past 2 weeks, the check engine light has come on and then turned off several times. april 7 the car overheated and it was found to have no engine coolant and a powertrain warning turned on. after adding coolant, the car ran and errors disappeared. we’ve been checking the coolant every day and have had to continually add coolant although no leak seems to be occurring. made an appointment at a shop to have it checked out and in the days leading up to that appointment, it started running roughly. april 12 it took several attempts to start and a powertrain warning came on and it wasn’t running at full power. after turning the car off, when re started, error disappeared. repair shop today said the engine coolant was leaking into the engine cylinders and that the engine needs to be replaced.

In my 2018 ford escape, that i purchased only two years ago, my check engine light came on for the first time. i took my car to the dealership, and they stated that there was a coolant leak and had leaked into my cylinder 4 causing the vehicle to misfire and not function properly. due to this, the dealership stated that this repair would cost me 8500 dollars to repair this issue and that was by replacing the short block of the engine.

The contact owns a 2018 ford escape. the contact stated that after purchasing the vehicle while driving at an undisclosed speed, the front driver’s side seat pivoted back requiring the contact to stand on her left foot to reach the brake pedal while the seat inadvertently adjusted backward without warning. the contact then stated that the rear passenger’s and driver’s side door failed to open, and the front passenger’s side door intermittently failed to open. additionally, the contact stated that the vehicle started to shake, and the check engine warning light illuminated. the vehicle was taken to midas where it was diagnosed that the air intake tubes were glued together causing a lack of intake air. additionally, cylinder #3 had misfired. the vehicle was not repaired. the dealer and the manufacturer were not notified of the failure. the failure mileage was 101,918.

Coolant leaked into engine causing engine replacement

The contact owns a 2018 ford escape. the contact stated while driving and depressing the accelerator pedal, the vehicle would not exceed 40 mph. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, where an unknown repair was completed. the mechanic test drove the vehicle uphill; however, the failure reoccurred. the mechanic referred the contact to the dealer for assistance. the vehicle was taken to the dealer, where an unknown repair was completed; however, the failure persisted. the contact stated that the failure reoccurred 8 times within a two-hour drive. the vehicle was taken to the dealer, where it was diagnosed that the torque converter needed to be replaced. the dealer advised the contact to purchase an extended warranty coverage. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 59,150. the vin was unavailable.

The contact owns a 2018 ford escape. the contact stated while driving at various speeds the vehicle would overheat and shutoff inadvertently. a message indicating that the vehicle was overheating was displayed. the check engine warning light was illuminated. the contact veered to the side of the road and opened the hood until the vehicle had cooled down. the contact then restarted the vehicle and continued driving. the vehicle was taken to the dealer, where an unknown filter was replaced; however, the failure reoccurred while driving, with the message "powertrain malfunction - reduced power" displayed. the vehicle was taken back to the dealer several times. the dealer diagnosed that the coolant pump needed to be replaced. the vehicle was not repaired. the vehicle was taken to a second dealer, friendly ford, inc. (1077 state route 5&20, geneva, ny 14456), where it was diagnosed that coolant was leaking into the engine and that the engine needed to be replaced. the dealer informed the contact that the failure was related to an unknown recall; however, the vehicle could not be repaired under the recall due to the mileage. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 117,000.

The contact owned a 2018 ford escape. the contact stated while driving 12 mph while approaching a speed bump, the vehicle lost the power steering and the hill assist warning light illuminated. the steering wheel became stiff causing the vehicle to flip completely over onto the roof of the vehicle. the contact stuffed minor injuries. a police report was filed. the vehicle was towed to a towed lot and was deemed totally lost. the manufacturer was contacted, and a case was filed. the failure mileage was 53,086.

The transmission went out while driving down the road and i was barely able to get off the road. according to the dealership the transmission had an internal failure at 61000 miles.

The contact owned a 2018 ford escape. the contact stated while her son was driving approximately 30 mph, he began to depress the brake pedal and also attempted to use the emergency brakes but failed to stop the vehicle and rear-ended another vehicle. the contact stated no warning light was illuminated. the contact stated the front driver-side air bag did deploy. the driver did not sustain major injuries nor sought medical attention. the contact stated the other female driver did sustain unknown injuries and was taken to seek medical attention by an ambulance. a police report was filed. the vehicle was not drivable. the insurance company deemed the vehicle a total loss. the vehicle was towed to the insurance towing lot. the contact called the local dealer and made them aware of the failure. the manufacturer had been informed of the failure. the failure mileage was approximately 75,000.

The car began overheating while in operation. the driver immediately pulled over and shut the car off, and the car was towed to the dealership. it was discovered that there was a crack in the gasket, allowing coolant to slowly leak into the engine over time. the engine seized and is no longer operable. this is, as confirmed by my ford mechanic, and known and common issue with this particular year/model. ford is aware that this is a manufacturing defect and has not issued a recall at this time.

The contact owns a 2018 ford escape. the contact stated while driving 35 mph, the vehicle started losing motive power. the contact depressed the accelerator pedal however, the vehicle failed to respond. the contact stated no warning light was illuminated. the contact stated that the rpm gauge was fluctuating however, the vehicle failed to respond. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced, and that there were metal shavings inside the torque converter. the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 67,000.

The contact owns a 2018 ford escape. the contact stated that while driving at speeds of 35 mph or lower, the vehicle was hesitating and jerking. the rpm’s would erroneously be reduced. the failure also occurred while the vehicle was idling. the check engine warning light was illuminated. the vehicle was taken to the dealer to be diagnosed. the contact was informed that coolant was leaking into cylinder #1. the contact was informed that the engine needed to be rebuilt or replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 82,915.

The contact owns a 2018 ford escape. the contact stated that there was delayed response while starting the vehicle. additionally, the vehicle sputtered while driving; with the failure recurring increasingly while in reverse(r). the check engine warning light was illuminated. the vehicle was taken to the dealer, who informed the contact that the battery, the starter, the spark plugs, and the ignition coils needed to be replaced. however, after further inspection of the vehicle, the dealer determined that coolant was leaking into the engine, and the engine needed to be replaced. the dealer informed the contact that the failure was related to ford campaign numbers: 19b37 and 21n12; however, the service campaigns had expired. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 125,800.

The contact owns a 2018 ford escape. the contact stated that while driving approximately 35 mph, the vehicle would not properly accelerate while depressing the accelerator pedal. the vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 95,202.

The contact owns a 2018 ford escape. the contact stated that after the vehicle was started, the vehicle idled roughly and started to shake. no warning lights were illuminated. the dealer was notified of the failure and the vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the engine cylinder, and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that she would be transferred to the recall department; however, the contact was transferred to the nhtsa hotline. the failure mileage was approximately 108,000.

The antifreeze is leaking into the cylinders. my car has been diagnosed as being hydro-locked. this happened in march. i took the car to rea ford in monticello where it was diagnosed. a claim was submitted to the warranty company who said they are not responsible for the repair because the manufacturer knew of this defect and had a customer satisfaction program 21n12 - short block replacement after coolant intrusion. this is dated june 09, 2022. there were program limits set in place which ended on november 30, 2022. this issue occurred with my car after this date. it is the same issue and i am being told by everyone that they are not responsible for the repair. the car will not start and had to be towed to rea ford in monticello where it is currently sitting. the check engine light came on. i took it to be diagnosed and was told this is the issue. i was told that they could not identify where the leak was until it got to the point that the car was having more difficulty starting and running. the car is now unable to start. my safety was impacted because i was told it was safe to drive but around march 15th, the vehicle would not exceed 6 miles per hour and just stopped moving. it had to be towed to the dealer's garage.

The check engine light came on so i checked the code and it indicated a misfire in cylinder 2. i was headed to the shop for a tuneup when the temperature gage shot up to hot and the engine lost power. it's pouring white smoke from the exhaust and is not drivable. the coolant was completely gone but no leaks found. it's running hot on startup and won't go over 10mph. there was no warning lights until it was too late. the vehicle stalled in the middle of the road and a car almost wrecked into me and my daughter.

Drivers side headlight burned out and had to replace. 3 months later passenger side headlight burned out. while at the shop to replace the passenger side, the drivers side burned out again. 4 months later the drivers side is out again. i'm afraid they are both going to go randomly one night while driving in the dark.

Defective engine block, getting cooling leaking into the engine causing overheating and creating hazard of starting fire , when got tested in the dealership they found problem and we’ve been told they found a recall on that issue but they cannot fix this right now due to shortage of parts could be months could be years and now car is not safe to drive park at the dealership , ford dealership can only provide a rental car for the time car being fixed after parts comes in

Purchased vehicle brand new. transmission light is coming on. there is jerking while driving and hard to put in gear. i have the premium extended warranty on car. at 58,099 miles the light has been on. i travel for work and have tried to get an appointment for repair in ga. fl, and two places in ak no one can get me in in a reasonable time. all a least 3 weeks to a month out which leaves me unable to travel for work because i can't afford to rent a car for a month. this is a inconvenience. they say they have so many cars with engine issues in the shop. ford needs to take full responsibility for this. there should be a recall on these cars. i am almost forced to buy a new car just to be able to work. ive called my warranty and ford head quarter and no one can assist. i'm stuck with this lemon. it's unacceptable. ford needs to be held accountable!

The contact owns a 2018 ford escape. the contact stated while driving 45 mph and overtaking another vehicle, the contact heard an abnormal sound before the vehicle started to hesitate. the contact stated that the coolant warning light was illuminated. the contact stated that she parked on the side of the road and restarted the vehicle and drove slowly back to her residence. the contact took the vehicle to an independent mechanic, where it was diagnosed with needing the four spark plugs to be replaced. the vehicle was repaired but continued to experience the failure. the contact took the vehicle back to the independent mechanic, where it was diagnosed with needing the four spark plugs, four coil boots, and the engine to be replaced. the vehicle was not repaired. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer had been informed of the failure. the failure mileage was approximately 90,000.

The contact owns a 2018 ford escape. the contact stated that while the transmission was shifted into reverse(r) or drive(d), the vehicle was shaking. the check engine warning light was illuminated, and the "pull over" message was displayed. additionally, there was white smoke coming from the exhaust pipe. the contact's boyfriend, an independent mechanic, diagnosed that there was a misfire in cylinder # 1. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 93,400.

The contact owns a 2018 ford escape. the contact stated that while driving the message "service immediately" was suddenly displayed. the vehicle was immediately driven to the local dealer who diagnosed that coolant had leaked into the engine and that the engine was severely damaged and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 124,000.

The dealership, all american chevrolet of san angelo tx, sold me this car 12/14/2022 without fixing the recall that was issued 6/2022. my battery has died 2x within a month, my check engine light came on yesterday but there are only 68k miles on the car. it's against federal law for a dealership to sell a car with an open recall, isn't it?

The contact owns a 2018 ford escape. the contact stated while his wife was driving approximately 35 mph, she observed the blind spot detection system had started flashing on both sides off and on. additionally, the radio was inoperable. the contact stated that the radio functionality returned with the sound blaring. the contact stated there was no warning light illuminated. the contact stated that the failure was intermittent but had become a recurring failure. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the accessory protocol interface module (apim) needed to be replaced. the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was 64,661.

The contact owns a 2018 ford escape. the contact stated while her son was driving 65 mph, the temperature gauge began to raise quickly. additionally, the “high engine temperature - stop vehicle immediately” message was displayed. the driver parked the vehicle on the side of the road for an hour before continuing to drive to his destination. the contact took the vehicle to the local dealer, where it was diagnosed with needing the thermostat to be replaced. the vehicle was repaired but continued to experience the failure. the contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 85,000.

The contact owns a 2018 ford escape. the contact stated that while driving at various speeds, there was white smoke coming from the exhaust. the contact stated that the vehicle had experienced rough driving, vibration, shaking with the check engine light remaining illuminated. the vehicle was taken to an independent mechanic to be diagnosed. the contact was notified of a misfire in cylinder #2 due to coolant intrusion. the vehicle was not yet repaired. the local dealer and manufacturer were notified of the failure and informed the contact that the extended warranty had expired. the approximate failure mileage was 100,000.

2 weeks after our warranty expired for the power train we experienced failure with a misfire of cylinder 1. we replaced all of the spark plugs at around 41,000 miles. 1 month into replacement cyclinder 1 misfired again, we replaced the spark plug thinking it was that and also the coil. 2 months after we are having the same issue, replaced the spark plug again, and the code will not go away, the check englishwoman light continues to flash. i brought it to the dealership where it has been preliminarily determined i have a coolant intrusion in cylinder 1 and a new king block will be required at the tune of about 9k. there was tsb 19-2346 on my car and nothing was done to prevent this from happening. we suddenly lost all coolant around the same time we replaced the spark plugs as well. there was no visible leak. ford needs to cover this repair in full, and issue a recall. my 17 year old drives this vehicle and when she was driving yesterday is when the failure began as she was turning left she had a sudden loss in power, almost getting tboned.

Car begin leaking coolent and then check engine light on. white smoke from tale pipe. this car sold to me jay hodge ford muskogee oklahoma with open recall and costumer satisfaction recall that expired approx 1 month after purchase. never notified by anyone and maybe 6 months in car not drivable

Fly wheel cracks all of a sudden at 85000 miles

What happened was i was driving down the street at thirty miles per hour and the speed limit changed to thirty five miles per hour so i put my foot on the gas and nothing happened. the engine did not rev and the speed did not go up the speed kept going down. quit thinking made me push the auto start off button and then i pushed on the gas again and the car speed went up as i pushed on the gas pedal. there were no cars in front of me or beside me in the next lane but there was a pickup truck behind me. he was far enough back that he did not have to step on his breaks. this scared me to death and if quick thinking had not been a part of the situation for the auto off button, then i would have easily caused a wreck with the truck behind me if he would not have been paying attention. this just happened about five minutes ago so i have not been able to tell the dealer yet. i am already scheduled for next tuesday to get my transmission bushing recall fixed next week at the ford dealership in my town.

The contact owns a 2018 ford escape. the contact stated that upon his wife starting the vehicle, the check engine warning light illuminated. after a visual inspection, the contact observed a failure with the second cylinder spark plug, which he replaced. the contact stated that the failure reoccurred and that he became aware that the coolant level was low. the vehicle was taken to the dealer, who determined there was engine damage due to coolant intrusion, resulting in a cracked engine block. the contact was informed that the engine needed to be replaced. the contact related the failure to ford's customer satisfaction program: 21n12 (power train). the vehicle was not repaired. the manufacturer was notified of the failure and a case was opened. the failure mileage was 73,600.

The engine isn’t working. took to ford dealership in selma, alabama and they told us it will cost 10k to fix the car and i still owe 15k for the car. it started out not cranking. it is not safe for a woman to be in a car and not crank to get me home back and forth to work everyday. i have only had the car for 4 years. the warning lamp came in for me on monday, june 5th, 2023 and at that time my husband immediately got it to the ford dealership on thursday of that week so he could get a dolly to take it there. the car is at the dealership in selma right now. we don’t have an invoice yet. paying 10k for a new engine is almost paying the car off on what i owe on it. my husband is trying to find someone else to look at the car at a reasonable cost. hope you can help. this has put me out of a car.

While driving at night at a speed of approximately 45 mph, the car started grinding and there was a smell of metallic material burning and it was difficult to accelerate. within seconds the automobile came to a complete stop in the middle of a moderately traveled road in the left hand turning lane. there were no messages or warning lamps that would indicate that there was a problem prior to this complete stoppage. the safety of the driver as well as others is put at risk due to the fact that there were no prior indications or symptoms to this malfunction. had this happened on a high traffic area while traveling at higher speed, there would have indeed been numerous accidents given the sudden stoppage without any safety lamps or alerts being exhibited on the dashboard that would alert the driver to get to a safer location or pull over. waiting for a tow at night is dangerous and the safety of a lone driver is at stake. after three days at the dealer, we were advised that the vehicle has complete transmission failure. there is a safety recall (22s43) nhtsa 22v413 that deals with a transmission issue. the vehicle now needs a whole new transmission and is only 5 years old. perhaps this initial recall may eventually lead to complete transmission failure. it was not described as what exactly the failure of the transmission.

The contact owns a 2018 ford escape. the contact stated he was unable to start the vehicle. the contact stated no warning light was illuminated. the contact stated the vehicle was jumped started. the contact stated while driving 35 mph and depressing the accelerator pedal, the vehicle failed to exceed 35 mph. the contact stated that the engine started overheating and a message to “pull over and park” was displayed. the contact stated that he continued driving to his residence. the vehicle was not drivable after parking the vehicle. the contact towed the vehicle to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the contact towed the vehicle to the local dealer to be diagnosed. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 90,702.

The contact owns a 2018 ford escape. the contact stated while the vehicle had a routine oil check, the mechanic stated that the coolant was low. the vehicle was diagnosed but failure was found. the vehicle was not repaired. the manufacturer was contacted but did not provide any assistance and advised to contact nhtsa. the failure mileage was 21,000.

I took the car into the dealer for a check engine light which was misfire on cylinder 3. it seemed like he knew that it would be a cracked block and it was. the repair is a $6,000 engine. this is ridiculous. i had the same model engine previously and it would probably still be running if the car hadn’t been totaled. if you look on the internet there are many complaints of the same issue. ford knows that this is a problem and refuses to stand behind this engine. i didn’t buy the extended warranty because i have never needed it. i would settle for paying 1/2 the cost, because i have over 100,000 miles on the car. but 6 thousand seems excessive for a known problem.

I was in a head on collision where my vehicle went off the road and hit a guard rail head on. my vehicle was totaled but not a single air bag deployed. if i was not wearing my seat belt i could have been ejected from the vehicle. there were no warning lights of any kind shown. it was raining and wet out during the day.

On sunday, i was driving home from the store(about a 5 mile trip), i was less than 1/4 mile from home when engine temperature warning came up i immediately turned the engine off and coasted home in neutral. lifted the hood and saw coolant was low. filled reservoir. monday morning was going to head to dealership about 2 miles away. vehicle would not start and engine fault error came up. vehicle started on 2nd try and drove to shop. after diagnosis today was told coolant leaked into cylinders deed causing misfire and only fix was engine replacement at $7100. i bought the car brand new and have had just over 5 years. called ford and am waiting to see if resolution. not crossing my fingers based on what i have read.

The contact's wife owns a 2018 ford escape. the contact stated that while his wife was driving at an undisclosed speed, the check engine warning light started to flash then remained illuminated. additionally, the contact stated that on occasions, he checked under the hood and noticed that on multiple occasions that the coolant level was low and refilled the coolant reservoir. the vehicle was taken to the dealer where it was diagnosed that coolant had leaked into cylinder #3, causing a misfire. the contact was informed that the engine needed to be replaced however, the contact stated that the diagnostic test was incomplete, and the vehicle remained at the dealer. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the warranty was out of the parameters. the contact was referred to the nhtsa hotline. the failure mileage was approximately 102,000.

The contact owns a 2018 ford escape. the contact took the vehicle to an independent mechanic for service on the throttle body and was informed by the mechanic that there was white smoke coming from the exhaust. the contact was informed that the head gasket needed to be replaced. the contact called the local dealer and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 54,000.

We bought a 2018 ford escape 1.5 ecoboost. it was a one time owner. it had about 60,000 miles on it when we got it from a dealership in montgomery al. we drove the car for almost 2 months with no problems. all of a sudden out of no where it started leaking coolant. and taking it to the dealership it said it was running hot and popped up a message on the dash that said “high engine temperature drive safely”. the dealership replaced the engine under some kind of warranty with ford, but i received my vehicle back unfixed. we have two young children and no vehicle to replace it. we are paying nearly 19,000 dollars for the car that we can not drive. $498 a month and $161 insurance a month. the prices to fix these ford vehicles is outrages and money some people do not have. it is very unfair, and the ford service departments know exactly what is going on with these vehicles. they are quick to diagnose the problem and they claim “the motors are garbage” so that tells me it a manufactured problem with the vehicles. so the people are supposed to struggle to pay for a vehicle that no longer works unless they find $6,000+ laying around. this needs to be fixed asap. you see all of these recalls on airbags and seat belts when this attempt to recall there’s certain ford vehicles have been going on for about 3-4 years and nothing has been done. it’s time for ford to stand up to their actions instead of continuing to put families out of vehicles. some families depend on that one vehicle.

Going south bound on interstate 81 in winchester va. the engine check light came on and the engine started to miss and lose power, and the engine was vibrating really bad. i was able to get the car to the side of the road and got the car to the dealer on 5/16/2023 where they checked it out. i was advised it needed a new engine. the electrode on spark plug 2 rusted off from the block as a result of a crack in block. they replaced the engine

With 53,000 miles, this vehicle was brought in 5/6/2021 to address recall 19b37 (reprogram powertrain control module due to coolant intrusion into the cylinder bores). the recall was performed at this time. at this time, this was my company car (leased by cardinal health and managed through element fleet). i purchased the vehicle in april of 2022. i never received any additional information from ford regarding this recall or the issue with the coolant. my company confirmed they never received any further information about this issue either. with 96,000 miles, i began having issues with the vehicle on may of 2023. the engine ran "rough" and was louder than usual. the "engine fault service now" light then appeared, so i brought it to a local shop and they replaced the spark plugs. the vehicle ran somewhat better for a couple of days, but was still a little louder than usual. in early june of 2023, the "engine fault service now" light came on again. i brought it to napa auto parts to run a diagnostic test. nothing came up, but they noticed the coolant was low, so we filled the coolant and scheduled an appt with ford dealer. less than a week later, the flashing engine light came on, so i stopped driving it and had it towed to the ford dealer. they diagnosed it as a coolant intrusion in cylinder 3 and said it needs a new short block engine. the repairs are approx $8,000 so they directed me to ford and told me to reference customer satisfaction program 21ni2. i was told that the limitations to this program were that it had to be fixed prior to november 2022 or the vehicle had to have 84,000 miles or less. because my vehicle didn't fit this criteria, i received no assistance. ford was aware of this problem and is doing nothing to about it. they are allowing owners to drive a vehicle under potentially dangerous circumstances, and then are holding the owner accountable for the repairs.

The contact owns a 2018 ford focus. the contact stated that while driving at an undisclosed speed, he heard an abnormally loud sound coming from the engine compartment. while continuing to drive the vehicle, the sound dissipated, but the failure reoccurred. no warning lights were illuminated. the vehicle was taken to the dealer, who determined inconclusively that the flexplate and torque converter needed to be replaced. the vehicle is repaired. the manufacturer was notified of the failure, and a case was opened. the failure mileage was 32,500. the contact is requesting reimbursement for repairs made to the vehicle.

My 2018 ford escape with 1.5l turbo engine was diagnosed with coolant intrusion into the cylinder bores. wife states engine stalled out at busy intersection and was able to restart engine and barely get home. next day engine would not even crank over. towed vehicle to ford dealership and it was diagnosed as coolant intrusion into cylinder bores. dealer says we need a new engine. the cost is $9400. not even a year ago campaign 19b37 and 21n12 letter send to me but dealership said all was good. well, it's not good and my wife could have been in a serious accident due to vehicle stalling out. i am getting the repairs done at an independent repair shop now but looking for some compensation for these repairs that ford motor company has declined. how can you help me in this case?

Ford is casting faulty engine blocks and is not being forced to own the repair costs associated with putting in new engines. it's a safety hazard. my vehicle overheated and would not do over 20mph in traffic.

The contact owns a 2018 ford escape. the contact stated while driving 45 mph, the vehicle started overheating with the high-engine temperature warning light illuminated. the contact was able to pull over and had the vehicle towed to an independent mechanic. the vehicle was diagnosed, and the contact was informed that the head gasket and the water pump needed to be replaced. the vehicle was repaired. the manufacturer was contacted and stated that the warranty had expired and did not provide any additional assistance. the failure mileage was 82,000.

I own a 2018 ford escape with a 1.5l ecoboost engine. the vehicle was purchased new. it experienced catastrophic engine failure in june 2023 with 86,286 miles on the original engine. with very little warning, the car began running rough, the "check engine" light came on, it lost power and it began billowing white smoke. the vehicle was transported via flatbed to a ford dealership. in accordance with tsb 22-2322, the shop performed diagnostic testing and found coolant intrusion in cylinder 2. my vehicle was one of three in their shop with "blown" engines just that day. this dealership is reported to have serviced between 400-500 vehicles with the same type of engine failure. my research into this issue has uncovered an alarming rate of ecoboost failures and generated serious safety concerns. specifically: - coolant intrusion can cause engines to overheat, causing automobiles to catch fire. (potential deadly consequence) - sudden loss of power/acceleration. engine failures while in traffic are a hazard to the driver, passengers and adjacent motorists (again, with potentially deadly consequences) the ford dealership informed me that vehicle owners with less than 84,000 miles are being offered short block replacement under an extended ford motor co warranty. furthermore, some ford owners are being offered financial assistance for repair if they are considered "loyal." in my case, i was refused financial assistance. despite its otherwise good condition, i am undecided on whether i will repair the vehicle. i believe the existence of an extended engine warranty and the fact that multiple tsbs have been issued on these engines constitutes admission on the part of ford that it is responsible for the extraordinary rate of ecoboost engine failures. i believe these engines pose an inherent safety risk to drivers, their passengers and the public. i urge nhtsb to order a recall of the affected engines.

Coolant leak, engine failure, available for inspection. car could have caught fire, engine no longer able to perform. confirmed by dealership. inspected by mechanical garage and ford dealership. first part of june 2023 check engine light came on, taken to garage for reading noticed coolant low. garage replaced ignition coil. engine light again came on took back to garage replaced spark plug. engine light again came on, i then called ford dealer and was informed of the problems coming in on 2.0 ecco boost engines. took vehicle in and was informed of engine failure and new engine was installed.

My wife was stopping for gas, the car stopped running as she was pulling into the station. i had to have it towed to our dealer. she leaves for work at 4:30am and we are fortunate it didn’t happen on the road. i was told by the dealer that antifreeze had leaked into oil causing extensive damage to the engine. this is problem ford has known about for years but refuses to accept responsibility for the issue. they said i would need to pay $8500 for the repairs while knowing it is their issue. i am in end stage renal failure and to not have a vehicle to get to the dialysis center or kidney doctor. i don’t think ford understands how dangerous this situation is.

The contact owns a 2018 ford escape. the contact stated that while driving approximately 40 mph, the vehicle started shaking abnormally. the check engine warning light was illuminated. the vehicle was steered to the side of the road and shut off. the vehicle was able to restart after several attempts. the vehicle was taken to a dealer where it was diagnosed with engine failure. the contact was informed that the engine needed to be replaced. the manufacturer was notified of the failure. the failure mileage was approximately 134,000.

The contact owns a 2018 ford escape. the contact stated that upon start up, the vehicle started to shake, and the contact noticed a cloud of white smoke coming from the exhaust. the check engine warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that ignition coil and spark plugs had failed and needed to be replaced. the vehicle was repaired however, the failure recurred. the contact stated that upon start up, the vehicle started to shake, and the check engine warning light illuminated. the contact then noticed that a cloud of white smoke came from the exhaust. the vehicle was then towed to the dealer where it was diagnosed that the head gasket leaked oil and coolant had leaked into the engine cylinder and the engine needed to be replaced. the vehicle was not repaired. the contact stated that upon research, he noticed that the vehicle was included in customer satisfaction program: 21n12 (short block replacement after coolant intrusion). the manufacturer was notified of the failure and the contact was informed that the vin was not included in a recall or the customer satisfaction program: 21n12. the contact was advised to call the nhtsa hotline. the failure mileage was approximately 50,000.

I have a 2018 ford escape with 71,500 miles. within the last 6 weeks the engine had run rough a couple of times and check engine light had come on, my mechanic ran the code which was for misfiring, it stopped happening and the light went off though it turned on and off 1-2 more times over the next few weeks. on july 4th, while driving, i got a large warning that the engine was overheating and to pull to the side of the road. thankfully i was in a place where i could safely do this though i was about 3 minutes from getting on a major highway and it was midday. to me this is a major safety issue as i could have at minimum been stranded anywhere at any time of day or night. i was able to get the car to my local mechanic a couple of days later and they confirmed that the coolant was almost gone and was leaking into cylinder 4 and that at least one of the codes from the engine light matched that listed on a ford issued technical service bulletin about the coolant issue. since i can't afford to be stranded i have gotten a rental car and have not been driving it to take it to a ford dealer yet. but based on research, this is a known issue and the tsb solution is to replace the short block and the head gasket which will cost me several thousand dollars since ford will not cover saying it is out of warranty.

The contact owns a 2018 ford escape. the contact stated while driving 40 mph, the vehicle started overheating with the check engine warning light illuminated. the contact was able to pull over on the side of the road and became aware that there was no coolant in the coolant reservoir. the contact added coolant and waited until the engine had cooled down. the contact restarted the vehicle and the vehicle started operating normally. the vehicle was taken to the dealer and the contact was informed that cylinder #2 was misfiring and there was coolant leaking into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was contacted but offered no assistance. the failure mileage was 94,000.

The contact owns a 2018 ford escape. the contact stated that while starting the vehicle, the engine sputtered. additionally, there was white smoke coming from the tailpipe. the vehicle was taken to an independent mechanic, where the mechanic retrieved dtc code: p0303 (engine misfire - cylinder #3). the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 77,000.

I own a 2018 ford escape. while starting up my car it started to shake, and i noticed the check engine warning light turned on. my car was taken to an independent mechanic where it was diagnosed that the ignition coil and spark plugs had failed and needed to be replaced. the vehicle was repaired however, the failure recurred. upon start-up once again, the car started to shake, and the check engine warning light illuminated. i had to have it towed to the mechanics where it was diagnosed that cylinder #2 was misfiring, the head gasket leaked oil and coolant had leaked into the engine cylinder, and the engine needed to be replaced. i do not have $8-$12 thousand dollars lying around to replace the engine. i was advised to call the nhtsa hotline. my car barely has 78,000 miles on it.

Seatbelt on the passenger side did not stop me from hitting the dash board and the air bags did not deploy. was rearend while waiting to get off an of ramp.

The contact owns a 2018 ford escape. the contact stated that while his wife was driving 20 mph, the message to "pull over immediately" was displayed. the contact stated that his wife pulled over to the shoulder of the road and turned off and restarted the vehicle and drove to an independent mechanic. the vehicle was diagnosed, and it was determined that the head gasket was blown. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 91,021.

The contact owns a 2018 ford escape. the contact discovered that oil had splashed throughout the engine. the contact also stated that while at a complete stop white colored smoke was coming from underneath the hood. the contact initially took the vehicle to an independent mechanic where he was informed that the oil separator had cracked. the vehicle was then taken to a dealer who informed him that the valve cover and vacuum pump gaskets also needed to be replaced. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was approximately 76,000.

Coolant has leaked into a cylinder of the engine. the engine needs to be replaced. lose of coolant did not trigger a warning. luckily the engine did not catch on fire.

When i stop at a red light and begin to to go the vehicle jumps and jerks forward before going

I own a 2018 ford escape se. in may, i started my car & it shook, the check engine light started blinking. i took it to auto zone for a diagnostic; diagnostic trouble codes power train system - p0302/ cylinder 2 misfire detected & anti-lock brake system (no code) /service interval light. i was told to replace the spark plugs & ignition coil. i took it to an independent mechanic, sparks plugs & coil were replaced. the check engine light off. notice i was using more gas. 2 weeks later, check engine light came on, car started shaking. i took it to auto zone for another diagnostic & was told the same thing, issue with the spark plugs and coil, misfire for cylinder 2. july 14, took it to the dealership for an oil change; i was told the coolant was below level/ low. in my ford pass app, i received an alert; i decided to sign in into my ford account, where i have my cars registered. i saw an alert with the following messages: 1 * recalls: you're all set! there are no recalls for your vehicle. 2 * csp (customer satisfaction program 19b37 will be in effect until november 30,2022, regardless of mileage. coverage is automatically transferred to subsequent owners. additionally, if engine damage has occurred due to coolant intrusion, ford motor company is providing a one-time repair of the engine short block. i called mac haik ford dealership and notify them of the issue. they wanted to charge me $155 just for a diagnostic. i told then that according to campaign #21n12, i'm not suppose to be charge. i left my vehicle at the dealership for the diagnostic and at 3:54pm, i received a message for the service adviser telling me this "hello this is [xxx] with mac haik ford. the technician has looked at your vehicle & it is coolant intrusion. we have ordered parts, and we will be going into monday with your vehicle. i will touch base with you again on monday, have a great weekend. my car could have overheated & could have been stranded on the freeway or could have been in an accident information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Poor lug nut design i’m sure the dealership impacted these nuts on and did follow proper torque recommendations. had a flat and can’t remove the tire without having to destroy the lug nut or pay a big expense to tow and fix it outrageous this is a known issue with these nuts i promise the dealership doesn’t follow proper procedures torque wise.

The contact owns a 2018 ford escape. the contact stated that while starting the vehicle, the check engine warning light illuminated and started blinking. the vehicle was taken to an independent mechanic who stated that coolant was leaking into the cylinders causing cylinder #2 to misfire. the contact was informed that the engine block needed to be replaced. the contact was referred to the manufacturer for assistance. the vehicle was not repaired. the manufacturer was contacted and informed the contact that the vehicle needed to be diagnosed. the contact was referred to the nhtsa hotline. the failure mileage was 93,361.

The contact owns a 2018 ford escape. the contact stated while driving approximately 55 mph, the check engine warning light illuminated, and the vehicle started shaking violently. the contact stated that there was smoke inside the vehicle. the accelerator pedal failed to depress as needed and the vehicle stalled. the vehicle was towed to an independent mechanic, who referred her to the dealer. the vehicle was towed to a local dealer, where it was diagnosed that coolant was leaking into the cylinders. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 58,480.

The contact owns a 2018 ford escape. the contact stated while parking into a parking space, the vehicle accelerated at high speed. the contact was not sure if a warning light was displayed or illuminated. the vehicle drove over the curb striking several shopping carts and coming to a complete stop, causing front-end damages to the vehicle. the contact suffered a bruise to the chest due to the seat belt but did not seek medical attention. a police report was not filed. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure, and a case was filed. the failure mileage was 60,000.

I purchased my 2018 ford escape with brand new in february 2018. my vehicle only has 35,279 miles on it at the time of the incident. on 17jul2023 my check engine light came on. the autonation ford dealership did not have any appointment available until 24jul2023. i did not drive the vehicle again until that day to get it to the dealership the vehicle was shaking and could not go above 20 mph. once checked in they diagnosed it as "p0303 misfire on cylinder3, coolant leaking into cylinder3 recommend engine replacement." the vehicle could breakdown at any moment if driven and further damage done to the transmission. articles and lawsuit are all over this issue and ford has still has no recalls for this manufacture failure and they refuse to help compensate for any costs.

My check engine light has come on and was first diagnosed as a crank shaft tube that needed to be replaced. that was done 6/19 and i paid $411.29 for the repair. i had to bring the car back today because the check engine light came on again. i received a voice mail stating that the same error code came up, but inspection shows the crank shaft tube with no problems. the voice mail said it’s most likely an evap problem, but it’s hard to find. i was asked if i wanted to drive the car until i have “drive ability issues”. according to vehicle history.com this is a known issue for this model and ford refuses to issue a recall and this issue may result in the need for a complete engine replacement. i shouldn’t be asked to drive a vehicle that has a leak that could cause the engine to break or blow up, until i have drive ability issues risking my safety. the car already had a burning smell as i was driving it to the dealership. i am asking for your assistance in getting ford to do the right thing for myself and everyone else who has this make and model of vehicle. please let me know how i can send you the voice mail. thank you.

The contact owns a 2018 ford escape. the contact stated that on several occasions while driving at various speeds, the vehicle shuddered and failed to accelerate as needed with the accelerator pedal depressed. the vehicle stalled but restarted after four attempts. the vehicle was taken a dealer where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 84,000.

Check engine light came on, had it read and it showed cylinder 3 misfire. did the basic spark and coil change then took it in to recheck which showed the same code. next while driving with kids in the car, a high heat warning light came on, pulled over and antifreeze was dripping, added antifreeze and drove 2 miles to ford performance on 7?24/2023 where they tell me that coolant leaked into the cylinder and i would need a whole new engine costing approx $8000. open research i'm finding out that ford new about this faulty engine and still manufactured vehicles using this motor. ford needs to honor a replacement for the faulty engine to make it right!

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the check engine light illuminated. upon inspecting the engine compartment, the contact noticed that the coolant level was low coolant. the contact stated that the vehicle was consuming an excessive amount of coolant. the contact stated that further testing revealed a cylinder misfire code, and the vehicle was taken to an independent mechanic to be diagnosed. the independent mechanic determined that the spark plugs needed to be replaced. the vehicle was repaired, but the failure reoccurred. the contact linked the failure to customer satisfaction program: 21n12 (engine and engine cooling), but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 87,000.

Coolant intrusion into cylinders. at least new short block needed, if not a long block assembly..

During my ownership of a 2018 ford escape equipped with a 1.5l ecoboost engine, a series of catastrophic engine failures occurred, jeopardizing my safety and that of others on the road. the specific components that failed this time include the short block, crankshaft, and other critical components within the long block, such as the pump and converter. additionally, the torque converter and flex plate required replacement. these components are available for inspection upon request. the failures posed significant safety risks as the vehicle experienced a sudden loss of power and acceleration, leading to potential hazards for both myself and adjacent motorists. the problem has been confirmed by the all american ford dealership in old bridge, nj, where detailed diagnostic testing revealed the flex plate and short block were damaged. the vehicle has been inspected by the all american ford dealership, and a claim was filed with my warranty company (olive warranty), but unjustly denied, despite the recurring nature of these failures. significantly, no warning lamps or messages alerted to the impending issue prior to the failure, and the initial symptom was a clicking noise upon activating the ac. my local mechanic initially suspected the problem to be related to the air compressor, but further inspection revealed that it was not the cause of the issue.

Today, the shop i took my vehicle to for oil change and tire rotation, could not complete the tire rotation due to many lug nuts being swollen and unable to be reinstalled safely. i had to purchase seventeen new lug nuts costing several hundred dollars to make the vehicle safe again. this flaw in lug nut selection by ford is widely known and this is not my first encounter with swollen lug nuts. previously, i had a flat tire on a local highway. when i attempted to change the tire, the provided lug wrench would not fit the lugs. a wrecker was summoned and the driver was also not able to remove the lugs with any sockets he had. the vehicle needed to be towed to my ford dealer. lug nuts were replaced at that time as well. my concern is the safety of the lug nuts since heating can caus them to swell and distort. are they also being prematurely weakened due to inappropriate materials being used?

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer, who determined that coolant was leaking into the engine, requiring an engine replacement. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 88,000.

The contact owns a 2018 ford escape. the contact stated that when starting the vehicle, it would vibrate and shake. the starter would fail to successfully start the vehicle intermittently. the vehicle was taken to the dealer who diagnosed that coolant leaking into the engine causing the engine to fail. the engine needed replacement. the failure was related to service bulletin nhtsa id number: 10210392 (engine and engine cooling, equipment) however they were 7,000 miles outside of the mileage limitation to receive the repair. the vehicle had not been repaired. the manufacturer was made aware of the failure and confirmed that they did not meet the requirements of the service bulletin. the contact was referred to the nhtsa hotline. the approximate failure mileage was 92,000.

My car has coolant intrusion problem where the coolant get into the cylinders so i have to top off the coolant after evey drive with a quart of coolant or so. also there is white smoke coming out of the exhaust beside a faulty engine message that comes and goes on the dash.

We found out on july 3, 2023 that the coolant level was low in the reservoir and the vehicle was stuttering. while doing research on the issue i found that there is a manufacturer defect in the engine short block on the 1.5l engine installed from 2017 to 2019 in the ford fusion and the ford escape. i also found a customer satisfaction bulletin 21n12 that was sent out june 09, 2022 which extended the manufacturer’s warranty from 5 year 60,000 miles to 7 year 84,000 miles. our 2018 ford escape fell out of those parameters, since we found the issue when the vehicle was at 88,000 miles.

Car began blowing large plume of white smoke out exhaust on startup around 100k miles. it was determined to be the internal coolant leak as described by nhsta tsb 10218621. quoted by dealer as over $4000 to repair. no warning lights have come on with the vehicle. only thing that made me aware of this issues was the smoke coming out of vehicle.

After having the 2018 ford escape for three weeks, the entire apim system went down. i was not able to charge anything, use the radio, or the touchscreen for all of the functions in the dash. it goes in and out constantly, often does not turn on at all, the touchscreen lags, the radio takes up to a minute or longer to change a channel once a button is pressed. the only thing that is in tact is the rear camera. the 2016-2017 apims have been recalled, and this one should as well. other than the rear camera and now being able to charge a phone, i cannot use the touchscreen at all and do not use the radio because i cannot see what channel it is on.

The contact owns a 2018 ford escape. the contact stated that while driving out of the driveway, the vehicle was running rough. the message stating that the engine was overheating was displayed. the vehicle was towed to an independent mechanic and was diagnosed with engine failure, caused by a misfire in cylinder #3. the vehicle was not repaired. the manufacturer was made aware of the failure and confirmed the engine failure. the contact was informed that the vehicle was no longer under warranty. the failure mileage was approximately 84,572.

The contact owns a 2018 ford escape. the contact stated that after starting the vehicle, the check engine warning light illuminated. the vehicle was taken to an independent mechanic, who determined coolant intrusion had damaged the engine block, requiring the engine to be replaced. the vehicle was not repaired. after investigating the failure, the contact related it to customer satisfaction program: 21n12, but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 132,000.

The contact owns a 2018 ford escape. the contact stated that after taking the vehicle in for service, the contact was made aware that the lug nuts were damaged and needed to be replaced. the vehicle was taken to an independent mechanic, who determined that the lug nuts were damaged due to the manufacturing installation process. the vehicle was repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 95,000.

The contact owns a 2018 ford escape. the contact stated while driving at various speeds, the vehicle hesitated with the check engine warning light illuminated. the vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure persisted. the contact had taken the vehicle to a dealer where it was discovered that coolant had leaked into cylinder #2. the dealer informed the contact that either the engine block or the engine might need to be replaced. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 103,000.

My 2018 ford escape started out with a flashing engine light. code said was coil #2. overheated because didnt realize was using coolant. we changed the coils and spark plugs. engine light went off and continued to keep an eye on the coolant. engine light came back on next day. noticed it not wanting to start and was having to fill coolant up frequently. then noticed the lag when accelerating. finally wouldn't start at all. took it to the dealership and they said the coolant was leaking into the second cylinder and i need a new engine. the extended warranty is out (118,880 miles) so i'm not able to get it fixed. i'm still paying on the car.

The contact owns a 2018 ford escape. the contact stated while the vehicle was being serviced at an independent mechanic, the check engine warning light illuminated. the independent mechanic diagnosed that the spark plugs needed to be replaced. the contact stated that the spark plugs were replaced; however, while driving 55-65 mph, the engine started misfiring and the vehicle was sputtering. the check engine warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine cylinders, and the engine needed to be replaced. the dealer related the failure to ford campaign number: 21n12. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 77,893.

The contact owns a 2018 ford escape. the contact stated that while her son was driving at an undisclosed speed, the vehicle began to overheat intermittently, prompting the driver to pull to the side of the roadway, where the failure persisted. the check engine warning light illuminated. the vehicle was towed to an independent mechanic, who determined that the head gasket had failed. the vehicle was not repaired. the dealer was not notified of the failure. the contact related the failure to nhtsa campaign number 23v380000 (engine) however, the vin was not included. the manufacturer was not notified of the failure. the failure mileage was 86,000. the contact stated after the independent mechanic diagnosed the vehicle with engine failure, the vehicle was towed to ford who confirmed it was in fact engine failure. the cost for repairs was $10,000+ prohibitive without a recall, especially since there is a $17,000 balance on the financed car only ten months earlier.

The contact owns a 2018 ford escape. the contact stated that while driving at various speeds, the vehicle overheated. the message "vehicle running hot” was displayed. the vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion in cylinder #3. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 150,000. the vin was not available.

What component or system failed or malfunctioned. flexplate cracked at 62037 it is available for inspection upon request. i have the dealer's invoice. how was your safety or the safety of others put at risk? there was a knocking noise in the motor while i was on the highway with my kids. no warning lights. has the problem been reproduced or confirmed by a dealer or independent service center? yes, the dealer. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes, the wayne ford service center. were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no there was no warning lights. no symptoms.

Coolant intrusion into engine block which caused rough idling and overheating. potential for vehicle to start on fire. engine has to be replaced.

The contact owns a 2018 ford escape. the contact stated that while the vehicle was at the local dealer for routine maintenance, the mechanic discovered water inside the cylinder head, and informed the contact that the engine needed to be replaced. the engine was replaced, and the failure was remedied. recently while driving at various speeds, there was a loud revving sound while depressing the accelerator pedal. the vehicle was taken to the dealer who diagnosed that the transmission was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 52,000.

Coolant leaking in engine making car not start and getting stranded

The contact owns a 2018 ford escape. the contact stated while driving 35-37 mph, the vehicle failed to shift into the intended gear, and was jerking significantly. there was no warning light illuminated. the contact was able to continue driving. the contact stated that the vehicle was inspected for fluid leakage, but no issues were found. the contact stated that the failure had been recurring while driving. the contact stated that the vehicle was connected to an obd reader, but no diagnostic codes were retrieved. the vehicle was taken to the dealer, where it was determined that the transmission needed to be repaired; however, the parts were on backorder. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 22v413000 (power train); however, the vin was not included. the manufacturer was notified of the failure and offered to partially cover the repair cost. the failure mileage was approximately 69,000.

The contact owns a 2018 ford escape. the contact stated while driving at slower speeds, the vehicle was shaking abnormally. while depressing the accelerator pedal, the vehicle failed to respond. the accelerator pedal was depressed to the floorboard. the check engine warning light was illuminated. the engine overheated. the contact checked the coolant level but found no leaks. the vehicle was towed to the local dealer, where it was diagnosed and determined that the water pump needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the dealer for assistance. the failure mileage was approximately 90,000.

The contact owns a 2018 ford escape. the contact stated that the auto start/stop feature was no longer operable. there was no warning light illuminated. the dealer and the manufacturer were not notified of the failure. the failure mileage was approximately 132,000.

Headgasket failed. coolant is leaking into the cylinders. repair requires complete engine replacement. after doing some questioning/investigating, it was revealed that this is a known problem with this vehicle and ford is doing nothing to notify owners/compensate for this mechanical failure. the symptoms of this failure (misfires leading to improper engine behavior/failure to accelerate) are a significant safety issue.

Shifts hard sometimes slamming into and out of gears causing car to jump. no warning lights torque converter replaced at 58000 miles. less than two years later problem came back. it causes the car to jerk sometimes when it shifts and stutters at times as well causing the car to slow down. may someday stop with no warning causing a crash.

The contact owns a 2018 ford escape. the contact stated that while driving 60-70 mph, a message indicating that the vehicle was overheating and to pull over was displayed. the contact veered to the side of the road and allowed the engine to cool down. the contact continued driving, however, the vehicle was not accelerating as needed. the contact stated that the failure recurred 7-8 times within one week. the vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion in the engine cylinders, and the engine, the cylinders, and the valve cover gasket needed to be replaced. the vehicle was not repaired. the dealer was not notified of the failure. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 107,000.

On august 1, 2023 my vehicle began to show engine issues. when i started it, it would shudder, like it wasn't getting fuel. i contacted firestone and scheduled a diagnostic for that friday. in the meantime, i bought some enginge cleaner and put it in my gas tank. firestone reports that the coolant has leaked into the head gasket, causing my vehicle to need a new enginge. they printed out a report of csp21n12 which covers this known issue for 84,000 or 7 years. my vehicle has 92,800 miles on it and had shown no signs of this issue prior. the vehicle was then seen at dahl ford in davenport, iowa where they confirmed that the coolant was leaking into the enginge and it needed replaced. again, this is known issue that ford has been aware of since 2019. they have released numerous tsbs (which i didn't even know existed until august 4). ending the coverage at 84,000 miles is not acceptable and this is a serious safety hazard. the vehicle can catch fire if it runs out of coolant. the vehicle can stall in the middle of the road causing a potential accident. ford needs to issue a recall.

The contact owns a 2018 ford escape. the contact stated that while her husband was driving 45 mph, the engine overheated warning alert indicated that he should stop driving the vehicle. after a visual inspection of the engine compartment, he observed that the coolant level was abnormally low. after refilling the coolant reservoir, the vehicle seemed to return to normal functionality, but the failure recurred. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic, who determined coolant had leaked into the cylinder, causing damage to the engine. the vehicle was not repaired. after investigating the failure, the contact related it to technical service bulletin 22-2322, but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 90,000.

The contact's sister owns a 2018 ford escape. the contact stated while driving at various speeds, that the vehicle hesitated. due to the failure, the vehicle was towed to a dealer where the mechanic discovered that coolant had intruded into cylinder #1. upon investigation, the contact thought that the vehicle would be covered under a customer satisfaction program; however, the dealer informed him that the vehicle was not included in the customer satisfaction program. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was approximately 70,000.

Last week, i noticed that my vehicle was not driving the same. it was like jerking a little. i called and made an appointment with ford service department. they did a diagnostic and said coolant was leaking into the engine. the car has a little over 72,000 miles on it. i looked at saw other escapes had the same problem. i am writing to add to other complaints concerning the engine. thank you.

I drove about 20 minutes to an eating establishment. left the establishment after about an hour and a half. got into my car. it would not shift into gear. the shifter moved., but not into gear. no reverse. no drive. no neutral. i called triple a. the arrived in 45 minutes. the gentleman went into my car after telling him what happened. he came back to me and told his tow truck can’t tow my car. they need a truck with a special tool to be able to pull my vehicle out. since it wouldn’t go into neutral. he did not have that on his truck. i waited for 4 hours. still no tow truck. i then realized that i had road side assistance with ford. i called them. i told the gentleman my situation including what the previous tow company told me. he called me back in 20 minutes. said he found a tow truck. he wouldn’t be able to get there for and hour and half to 2 hours. the tow company towed it to jannell ford in hanover, massachusetts. on monday jannell called me. they said since i didn’t have an appointment it’s gonna be a while before we can look at it. through out the 3 weeks they kept in touch with me and were talking about a new transmission. finally it was my turn for my vehicle to be looked at. and it went into gear. there were no repairs made. i brought my car to a transmission place. he could not recreate what happened. but he did tell me it would happen again. it’s a matter of time. this is the third time i have brought my vehicle involving transmission issues. the first time was june 30, 2021. torque converter was replaced 2nd time april 12, 2022 te problem i have now happened july 24, 2023.

Vehicle has 45655 miles on it. vehicle idled rough at start on 9-5-23. upon driving at highway speeds check engine light illuminated. vehicle was taken to repair shop the next day and was found to have coolant in the engine block and no coolant in the reservoir. no other engine lights are on no indicator for temp and temp was in the normal range.

My 2018 ford escape over heated while i was on the highway. i had almost no coolant. the temp gage never moved. it never indicated there was a problem. there was never evidence there was even a leak. i have a coworker who also began having issues with her 2015 ford escape. her check engine light began to blink when she turned corners. her vehicle is under warranty and the engine is being replaced because coolant was leaking into the engine which seems to be happening to a lot of these vehicles. i am adding coolant a few times a week. i can't even afford to put it in the shop to get a proper diagnosis i have kept up on oil changes and also had the spark plugs replaced but the leak hasn't been found and i was told by a mechanic at a shop that it looks like my #3 spark plug was a little wet. i get a misfire at start of car

This auto engine has burned significant oil from day 1. about a quart for every 800 miles. it burns oil as evidenced by heavy carbon deposits in the the tailpipe. dealer has no explanation or suggestions from either themselves or the manufacturer to resolve the problem. nor has taken any action to resolve.

Was driving when engine light came on, then warning that engine was to hot. my car then began to slow down and i pulled over and allowed to cool for a while. finally able to drive but each time i would drive it happened. took to a independent contractor and was told my coolant was leaking into engine and it needed to be replaced

Coolant intrusion into cylinders causing head gasket failure. needing replacement of block due to known issue with ford 1.5 ecobost engine. tsb 20-2100

Engine cut out in middle of street right after turned on. engine also overheated on highway. garage says it's because of a leaked coolant into the engine causing a misfire.

The contact owns a 2018 ford escape. the contact stated while driving at an unknown speed, the vehicle failed to accelerate properly; however, the vehicle jolted while reversing. the transmission warning light was illuminated. the vehicle was taken to the local dealer but was not diagnosed or repaired. the vehicle was taken to an independent mechanic, who informed the contact there was a delay in the drive train, and that the engine had internal damages. the contact stated that the engine was replaced prior to the failure by the local dealer. the mechanic recommended that the engine be rebuilt. the manufacturer was not contacted. the failure mileage was approximately 131,000.

Car began running rough at initial start after a thunderstorm but subsided within a minute or two and was running normally. car continued to run normally but check engine light came on. took to the dealership who said that coolant had intruded into the engine, an engine assembly replacement was needed, and the replacement cost would be close to $12,000. the vehicle had 77,144 miles at the time. due to being out of warranty, we would incur the total cost of repairs. this issue appears to be related to recall 17s09 but our vehicle has 0 unrepaired recalls.

I was having issues where my car was getting a code that there was an engine misfire occurring (po302 code). i took it to multiple shops and nobody could figure out the problem. after extensive testing they finally figured out that there is coolant leaking onto my engine. i now have to repair basically half my engine and i have only had the car for 52,000 miles (5 years).

My transmission started slipping and will not shift. when switching from drive to reverse or reverse to drive, the vehicle will not immediately shift directions. instead, it will hesitate and then buck hard paired with a bang. i purchased this vehicle at the beginning of december last year and it hasn't even been an entire year. i am still making payments on a vehicle i can't drive and there is absolutely no reason a transmission (with regular maintenance records) that's 5 years old would randomly malfunction like that. this needs to be addressed. ford has way too many problems and honestly shouldn't be allowed to put vehicles on the road that cause dangerous situations, especially knowingly.

The contact owns a 2018 ford escape. the contact stated that the driver's side door failed to shut completely. while exiting the vehicle, the door continuously poked her lower leg. there were no warning lights illuminated. upon exiting the driver's side door, the contact was poked on her leg. the contact sustained injuries to the calf muscle and was cut. the contact was taken to the emergency room, where her leg was stitched up. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the failure mileage was approximately 36,000.

Car has 95k miles. recently started showing code p0303 (cylinder 3 misfire). took it to mechanic, replaced spark plug and engine coil. got car back, ran fine a couple days, then started noticing coolant level way down from mechanics top off. mechanic has it now and is thinking coolant leaking into engine. common issue for this model as i have read online. also read about a service bulletin offering a one time fix for this, but never received the alert in my ford app. no recall issued that i can see. hopefully won’t need a new engine.

On the first engine, a check engine light came on the dashboard, took it in, and was told code p300 was coming on but couldn't find where we were losing the coolant. come to find out, the header was cracked and it was getting into the oil pan. we only had the vehicle for a few months since we purchased it. the second engine is, a replacement of the first and a used engine. not even 400 miles and we start to get the check engine light on. he checked dtcs and found codes p300 p301 and p1299 stored, block tested the vehicle and the vehicle passed, performed a coolant leak test with the cooling system pressurized to 21psi and found no external leaks, removed cylinder 1 spark plug while leak testing the vehicle and found coolant on top of cylinder 1 piston.

The contact owns a 2018 ford escape. the contact stated while driving at various speeds, the vehicle started shaking violently. there was no warning light illuminated. the following day upon start the vehicle, the "high engine temperature, stop safely" message was displayed. the contact stated that thick white smoke was coming from the tailpipe. due to the failure, the vehicle was towed to the dealer and the contact was informed that the engine had failed due to coolant intrusion into the cylinder. the contact was informed that the engine block needed to be replaced. the manufacturer was notified of the failure but informed the contact that the vehicle was not included in a customer satisfaction program associated with the failure. the vehicle was not repaired. the failure mileage was 83,783.

The contact owns a 2018 ford escape. the contact stated that upon starting the vehicle, the engine misfired. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, and the contact was informed that coolant was intruding into the engine cylinder. the mechanic retrieved codes: p0304-00 and p0316-00. the vehicle was taken to the local dealer, and it was determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was contacted, but no assistance was provided. the failure mileage was approximately 71,000.

Coolant injection leak, blown engine.

Engine died. took it to a licensed mechanic and was told coolant leak caused total engine failure. needs a new engine. only 80000 miles.

The contact owns a 2018 ford escape. the contact stated that when the vehicle was started, the check engine warning light illuminated. the vehicle was taken to an independent mechanic where the contact was informed that the spark plugs, and ignition coil needed to be replaced. the vehicle was repaired but the failure persisted. the manufacturer was notified of the failure. the failure mileage was 66,952.

Coolant appears to be leaking into the engine block.

The contact owns a 2018 ford escape. the contact stated that upon starting the vehicle, the check engine warning light illuminated. the vehicle was initially taken to an independent mechanic on two separate occasions where the spark plugs and ignition coils were replaced; however, the failure persisted. the contact then stated that the vehicle began to overheat as the vehicle would hesitate upon depression of the accelerator pedal. the vehicle was taken to another independent mechanic who discovered that coolant intrusion in the engine cylinder had caused a fracture in the engine block. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was approximately 63,000.

The contact owns a 2018 ford escape. the contact stated that while driving at 5 mph, the vehicle turned off independently. no warning light was illuminated. the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and advised the contact to contact the nhtsa hotline. the failure mileage was approximately 34,035.

The contact owns a 2018 ford escape. the contact stated that while driving at approximately 55 mph, the check engine warning light illuminated. the vehicle was taken to a certified mechanic who diagnosed that the engine had misfired and that the spark plugs needed to be replaced. the vehicle was repaired shortly after that the misfire reoccurred. the vehicle was returned to the mechanic who then replaced the ignition coils. the contact stated that while driving approximately 35 mph, the engine misfired again. the check engine warning light illuminated. the contact drove the vehicle the next day for approximately 10 miles at approximately 70 mph when the vehicle sputtered and then stalled. the vehicle was towed to the mechanic who diagnosed that the engine block needed to be replaced. the vehicle had not been repaired. the vehicle was towed to the dealer who related the failure to nhtsa id number: 10213732 (engine, engine, and engine cooling). the vehicle had not been repaired. the manufacturer was made aware of the failure. the contact was referred to the nhtsa hotline for assistance. the approximate failure mileage was 86,800.

Check engine light came on while driving down the highway. vehicle lost power to approximately 20 mph even though the throttle was pressed. this was a hazardous situation as the speed limit was 55 mph and no place to pull off. was told by a mechanic the throttle body was defective and needs replaced.

I purchased this vehicle in july of 2023 and put 3000 miles on it and then found out when parked and sits…when started blue smoke comes out of exhaust. made an appointment at a ford dealer, it was there 10 days without being looked at and i needed to return the rental car, which i told the service advisor that it had to be checked out in order for my warranty company to pay my rental fees, kept calling with no answer.. ended up taking it to another dealer which diagnosed it needing an engine due to the cyclinders taking coolant… they than til me they 6 months out due to having 6 escapes just like mine in front, all needing engines.

My 2018 ford escape 2.0l eco boost engine has a coolant leak that is leaking into the number 3 cylinder. my local ford dealer said it cannot be fixed and that a new engine is required. the estimated cost to replace the engine is $10,500. my car is out of warranty by 5 months with about 36,000 miles. the dealer will not fix it for free. an online search shows a tbs for the 2.0l ecoboost engine. [xxx] further searches provide links to reddit and car forum posts by other owner's who have had the same issue. i will contact ford corporate next to see if they can help. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

On august 16,2023 i was traveling home via rt 2. my car showed no signs or any warnings on my dashboard when my 2018 ford escape se stopped moving. my car was on but when pushing on gas pedal my vehicle would not move forward. after bringing my car to a stop shutting it off and turning back on it bucked forward enough and i was able drive 100 ft. to park it in my driveway. very shaken as i was just traveling at 60 mph and after taking exit to my condo my car stopped with no warning. this could have been catastrophic and caused a serious accident. after having my car towed, to the ford dealership i purchased it, i learned of a recall i was never notified about and also told i needed a new transmission. how could this be on a car with 73,000 miles and not a sign or code that something was wrong. i was originally quoted 8,000 dollars to replace the transmission that was not under warranty with ford. i am still without a car and have spent hundreds of dollars on a rental car needed to get back and forth to work. i have spent hours researching this problem and have read hundreds of peoples complaints with the same issue and wondering why ford has not issued a recall. this is absurd, and a safety issue, not only to myself but all others on the roads with me. i am a single mother and having to pay out all this money is leaving me with a financial burden. ford needs to make right to their loyal customers and make this fix a recall. please help me , very unhappy ford owner!

The contact owns a 2018 ford escape. the contact stated while starting the vehicle, the check engine warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine, and that the engine short block needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vin was not included in a recall. the failure mileage was approximately 116,000.

Engine and turbo plus turbo lines, hardware and gasket

Issue: 2018 ford escape, damaged engine short block due to coolant intrusion. inspection: inspected by ford dealership mechanic. outcome: needs an engine replacement due to damage from coolant intrusion. was told there is no preventive maintenance or alerts for this issue and i was told there was nothing i could have done to prevent this from happening. opinion: sounds like factory defect that should have been recalled

The contact owns a 2018 ford escape. the contact stated that the check engine warning light was illuminated when the vehicle was started. the contact checked the engine compartment and became aware that the coolant level was low. the contact refilled the coolant reservoir. the contact stated that the check engine warning light was constantly illuminated, and the contact had been filling the coolant reservoir on a recurring basis. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine and the engine needed to be replaced. the vehicle had not been repaired. the manufacturer had not been informed of the failure. the contact had researched online and related the failure to manufacturer technical service bulletin number: 19-2139 coolant intrusion into the engine block (engine and engine cooling). the failure mileage was approximately 108,000.

The contact owns a 2018 ford escape. the contact stated that the temperature gauge was fluctuating between hot and normal, with an unknown warning light illuminated. the vehicle was taken to an independent mechanic where it was discovered that there was coolant intrusion into cylinder #3. the manufacturer and dealer were notified of the failure and informed the contact that there were no recalls on the vin. the vehicle was not repaired. the failure mileage was approximately 123,000.

I purchased a 2018 ford escape from carmax, i’ve had the car for 6 months i drove it to illinois and my car was in park but stating it was in neutral upon a diagnostic it was discover my shifting cable was not working and i needed to keep my car parked and keep the emergency break on at all times. i called ford and told them my issue they explained to me that in november of 2022 the gear shifting cable was a was fixed per a recall and i would have to pay to have it fixed because they only fix it one time for free . in january of this year another lawsuit was filed against ford that alleges that even after the shifting cable is fix its still breaking on customers then can results in serious injury to the driver or others. i am asking that ford take this vehicle back in exchange for a vehicle equal in value, i transport my grandchildren and children in this car and it’s not reliable or safe

I was driving my 2018 ford escape. the check engine light came on, i drove straight to dealer. the inspected the vehicle and said there was a coolant leak which leaks on to the pistons. my 3 piston is misfire and my engine block needs to be replaced. $7500. as i research this issue, i see this was known by for manufacture. i just paid off my vehicle, i have no money and no vehicle to get to work.

On september 22 2023 i drove my car home from work and everything was good. the next day september 23 2023 i started my car and my check engine light went yellow, then red, my car instantly overheated, smoke poured out of my exhaust. i brought it to dealership for inspection and was told coolant had leaked into my engine and the engine cracked. upon research this is a known problem with ford escapes dated from 2013-2019 with the possibility of the car catching fire. i paid over 10k to have it repaired but it shouldn’t have happened in the first place! ford should have recalled the suvs and fixed/replaced the problem components.

The contact owns a 2018 ford escape. the contact stated that while his daughter was driving at 50 mph, the overheating warning light was illuminated. after a visual inspection of the engine compartment, the contact observed that the coolant reservoir was extremely low and boiling. upon refilling the reservoir, the vehicle briefly returned to normal functionality, but the failure reoccurred. the vehicle was taken to the dealer, who determined that the vehicle required a coolant flush. the vehicle was repaired, but the failure reoccurred. after investigating the failure, the contact related it to customer satisfaction program 21n12. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 95,000.

The contact owns a 2018 ford escape. the contact stated that the vehicle was losing coolant but was unable to locate the source of the leak. additionally, he had to add additional anti-freeze approximately every two to three weeks. the engine warning light was illuminated. the contact called the local dealer, where an appointment was scheduled, but the vehicle was not diagnosed or repaired. the vehicle was not diagnosed or repaired. the manufacturer was contacted, but no assistance was provided. the failure mileage was approximately 70,000.

The contact owns a 2018 ford escape. the contact stated that while her daughter was attempting to start the vehicle, the vehicle failed to start. no warning lights were illuminated. the vehicle was towed to an independent mechanic, who determined that coolant intrusion had damaged the engine, requiring an engine replacement. the vehicle was then towed to the dealer, who confirmed the diagnosis. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program number: 21n12. the manufacturer was notified of the failure, and a case was opened. the failure mileage was 90,000.

Coolant intrusion leak in multiple cylinders causing misfires.

The contact owns a 2018 ford escape. the contact stated that on two occasions while driving at various speeds, the vehicle lost motive power. the check engine warning light illuminated but then disappeared. the vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion into cylinder #2. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 190,000.

I was pulling out of a parking lot when going up a hill my car no longer would shift gears. there was a car coming up fast on me and i barely made it over the hill. i allowed the car to roll into the next parking lot to get out of traffic. no warning lights came on. i turned the car off to see if it was a computer problem. the car would not start up. i used a jump box to restart the battery. when the car was back on i attempted to drive in the empty lot and the car would not shift gears. the car is an automatic and i tried to do manual shift if sport mode and it would not function. i was in a different state with my sister and we were stranded. i had to call my husband to tow my car home because it would be months to get parts for the repair shop in the other state. i had it evaluated at ford and they said it was the transmission. it took 7 months to get parts and to get it fixed. now the radiator is leaking and the car no longer runs. i spent $8000 on repairs and i can’t even drive it. now my dad’s escape that is a different year and body style has to have its transmission repaired too.

The vehicle check engine light came on at 61k miles, was found to be misfiring. upon inspection, dealership found coolant intrusion in engine. engine will require block replacement. vehicle could have overheated, caught fire, or left family members stranded in severe weather conditions.

Coolant intrusion cylinder #2. codes for misfire cylinder 2 as well as coolant loss for over 2 years. at the time of both of my warranty work (as well as other extended warranty work) they did the associated computer flash to add the low coolant light, but told me that on the 1.5 eco boost motor that coolant consumption is a "normal occurrence". which is true but that is because its leaking into the motor. ford has intentionally covered up this issue and knowingly sold this motor with this defect. we qualified for the 21n12 customer satisfaction program but the letter was sent to the old owner of the vehicle ( we purchased this from ford and registered in vt and the letter was sent to a person in tennessee.) we are currently working with ford customer care but they have said there is little they are willing to do. my local dealership currently has 3, 1.5 eco boost in 2 for intrusion diagnosis and 1 for a new motor. this is a massive safety issue because the motor could overheat ( even with the low coolant light they added the temp gauge does not go over normal operation levels) so the car has a high potential to catch on fire at highway speed. we are currently waiting for our diagnosis appointment (no one can see us for 2 months) but we have all symptoms and codes from the diagnosis process on the 21n12 customer satisfaction letter. [xxxx] ford information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Coolant is leaking in to the combustion chamber of my 1.5lt ecoboost engine. causing the engine to run very rough and not start sometimes.

The 1.5l ecoboost engine may exhibit a low coolant level, white exhaust smoke and/or may run in a rough condition with or without an illuminated malfunction indicator light (mil) with only diagnostic trouble codes (dtcs) p0300, p0301-p0304, p0316, p0217, p1285 and/or p1299 stored in powertrain control module (pcm). this may be due to coolant intrusion into a cylinder bore.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle began to overheat, prompting him to pull the shoulder of the roadway. after a visual inspection of the engine compartment, the contact observed that the coolant reservoir was empty. upon refilling the coolant reservoir, the vehicle briefly returned to normal functionality but the failure later reoccurred. the overheating warning light was illuminated. the vehicle was taken to an independent mechanic, who determined coolant intrusion had damaged the engine requiring an engine replacement. the vehicle was not repaired. after investigating the failure, the contact related it to customer satisfaction program: 21n12. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 76,000.

Leaking coolant into 2nd cylinder. the head gasket has blown.

According to my mechanic, coolant has leaked into the cylinders of the engine. this is a common problem with this particular model the dealer ford will not repair.

Intermediate start ups, followed by "service engine now" light. upon immediately taking to shop, i was informed that coolant had leaking into engine via head gasket and engine is damaged beyond repair - vehicle has less than 99,000 miles and has had regular oil changes and fluid checks.

There is a known defect with this car [xxx] covers the issue. i suffered the coolant leak for my car. i was told i need a new engine and that ford will not pay for the repairs. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2018 ford escape. the contact stated while driving 40 mph, there was white smoke coming from the exhaust pipe. the contact stated that he was able to safely drive the vehicle to his office of employment. the contact stated that the vehicle failed to restart. the contact stated that an independent mechanic arrived at the location to inspect the vehicle. the vehicle was diagnosed with coolant leaking into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 144,000.

I purchased the vehicle from a used car dealership and was the second owner. the check engine light came on. took it to a ford dealership, who confirmed it was coolant intrusion in the engine. ford had put out notices on the issue, however the car was taken in for service numerous times and ford did not take care of trying to fix the issue. this was a known problem with this engine. there could have been a serious accident from engine failure. i spoke with ford who stated they would not fix the engine. i don't know how ford can put a time limit or mileage limit on a design flaw which they knew about. i owned the car for all of about 15 minutes and now i have to pay for a brand new engine.

My 2018 ford escape has a coolant intrusion, which if left unchecked, can cause serious damage and danger (fire). i purchased this used vehicle from a trusted dealership, only 7 months ago, to now discover this issue and find out that the recall that could have fixed this is now "expired". coolant intrusion was confirmed by a local autoshop and confirmed by ford. there was a brief flashing mil light, but it has not gone off since, which also adds to the concern.

The contact owns a 2018 ford escape. the contact stated while driving 55 mph, the vehicle started overheating. the message "engine overheated" was displayed. the contact veered to the side of the road and allowed the engine to cool down. the contact then added coolant to the vehicle and continued driving. the contact stated that the failure had been recurring while driving. the vehicle was taken to the local dealer, where it was diagnosed that the head gasket had fractured between cylinder #1 and #2, which caused coolant to leak into the pistons. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that there would be no assistance because the vehicle was out of warranty. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 148,000.

The contact owns a 2018 ford escape. the contact stated while driving on the highway the vehicle failed to exceed 60 mph. the vehicle then decelerated to 35 mph independently and was sluggish. the contact veered to the side of the road, turned off and restarted the vehicle. the contact stated that she continued driving with the hazard lights activated because the vehicle failed to exceed 37 mph. the contact stated that the failure had been recurring while driving. additionally, the contact stated that while driving 30 mph, the vehicle made an abnormal sound and there was white smoke coming out of the exhaust pipe. the contact stated that the vehicle started losing power, and she was able to drive uphill to her residence at 10 mph. the hill assist warning light was illuminated. the vehicle was towed to the dealer, where it was diagnosed that there was coolant intrusion into the engine, and that the engine and the turbocharger needed to be replaced. the dealer informed the contact that the engine replacement would be covered under ford campaign number: 21n12. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 66,000.

I took my 2018 ford escape in for a check engine light. i was told that there was a crack in the engine block due to coolant leaking into the engine and ultimately cracking the engine. there huge safety concerns with this such as over heating and risk of fire. ford has refused to take responsibility for this. there should not be a reason to replace an engine in 5 years.

We purchased at 2018 ford escape (vin# [xxx] ), with 2.0-liter engine, it has 57k miles on it and has been well maintained. the engine indicator light came on, we took it into the ford dealership to diagnose the issue and were told it needed a new engine. here’s the diagnosis provided by the damerow ford dealership in beaverton, oregon: verified customer concern. found code is p0301 cylinder 1 misfire. verified no coolant in coolant tank. found white smoke on start up and burnt coolant smell from exhaust. oil and coolant mixing. removed cylinder 1 plug and found coolant traces on plug. pressure tested cooling system and found coolant in cylinder 1. blown head gasket causing cylinder wash out. vehicle needs an engine due to wash out and blown head gasket ford motor company knows they have a serious coolant, engine and overheating defects. ford has already been forced to recall more than 200,000 defective and unsafe vehicles. ford recalled other ford escapes, because their 1.6-liter turbocharged engines overheated when coolant got low, causing the cylinder head to crack and spew oil. the vehicle we purchased is suffering from the same coolant leak, engine, and overheating issues which are serious safety defects that creates a risk of fire. we are requesting nhtsa take immediate action to require ford by law to recall the vehicle and pay 100% of the cost related to replacement of the engine and all associated failed parts as a result of the coolant, engine and overheating defects. car owners like us who unknowingly purchased a defective ford product should not bear the burden of paying unjustified repair costs. i am requesting immediate action be taken by nhtsa to protect all consumers who were unaware they had purchased and were driving an unsafe and defective vehicle. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Got in my morning and it just went to red line overheat. add a coolant and then go away. add it call my warranty told me that it was denied because i put cooler how do i get it fixed?

The car says it’s in neutral but the gear shift is in park.

The contact owns a 2018 ford escape. the contact stated while driving at various speeds, the vehicle shuddered and would not properly accelerate. the check engine warning light remained illuminated. the vehicle was taken to the local dealer who determined that there was coolant present inside the cylinders. the contact was informed that the engine needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was provided. the approximate failure mileage was 88,000.

The contact owns a 2018 ford escape. the contact stated while starting the vehicle and reversing, the vehicle suddenly overheated. there was no warning light illuminated. the vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion in the engine cylinders. an unknown dealer was notified of the failure and declined to repair the vehicle under the third-party extended warranty. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 102,648.

The contact owns a 2018 ford escape. the contact stated that while her grandson was driving at an undisclosed speed, the vehicle inadvertently lost motive power. the driver was able to coast to the shoulder of the roadway, where the vehicle failed to restart. no warning lights were illuminated. the vehicle was towed to the dealer, who diagnosed a failure with the short and long blocks. the contact was informed that the engine blocks needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, and a case was opened. the failure mileage was 77,000.

Head or head gasket leaking and causing engine failure

In oct 2023, i received a transmission fault warning on my car after my car began having issues after the start up to kick in to gear to drive. when i took it to the ford dealership to be serviced for a diagnostic test, they told me there was metal in my transmission and i would need a new transmission at a cost of more than $8,000. considering my car is 5 years old, i bought it brand new from the dealer and only has 34,000 miles and was just serviced in june 2023 and i have regularly had maintenance at least twice per year since i bought the car, i find this appalling that i am having such a significant repair required. transmissions can last up to 200,000 miles and i am nowhere near that amount. i’ve never been in a wreck with this car and it was just serviced. my safety is at risk because my car needs a new transmission and is dangerous to drive. the ford transmission is faulty and should be taken under consideration for review for major safety concerns. i as the customer should not need to put my family’s safety at risk nor should i have to cover this cost when ford’s parts are faulty and of low quality.

Motor repeatedly overheats causes coolant to boil, burning smell, coolant smell, leaves me stuck along highways and roadways in unsafe areas. dealer replaced heater core coolant pump at almost $1,000 and still overheating. the vehicle has been to both an independent mechanic and dealer. there was a message that engine was overheating. engine light came in and message to service engine now. first appeared last weekend driving in highway. had to be towed.

Ford is refusing to fix the coolant intrusion that is now happening on my vehicle

About 20 months ago and at 120,000 miles my transmission blew and i filed a report with you. this time about 2 months ago my engine started shaking when being started, and according to my local ford dealership, my engine block is either cracked or has a warped cylinder head. either way the entire engine needs to be replaced. it now has 140,000 miles on it. in addition to this, i have had several other things go wrong with my vehicle over the same time frame. i cannot afford spend $8,000.000 for a new engine right now, and my experience also tells me that this will not be the end of the major repairs either. right now i have a $35,000.00 (original price) boat anchor. repair information to be provided upon request.

Coolant intrusion with mil code p0301(misfire on cylinder one).low coolant

The contact owns a 2018 ford escape. the contact stated while driving 30 mph, the engine overheated warning light illuminated, and the vehicle lost motive power. the contact opened the hood and noticed the engine was not hot to the touch and that the coolant level was low. the contact stated that a month prior the check engine warning light had illuminated and then turned off. the vehicle was towed to the dealer and diagnosed with coolant intrusion and a cracked engine block. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that an unknown tsb did not apply to the vehicle and had already expired. the failure mileage was approximately 64,000.

Gas goes fast, the canister purge valve? my engine light stays on.

The contact owns a 2018 ford escape. the contact stated while driving 28 mph, the vehicle became inoperable. there was no warning light illuminated. the contact pulled over and the vehicle was towed to an independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and confirmed that the vehicle was not under recall. the failure mileage was approximately 140,000. the vin was not available.

The fuel injector system needs to be replaced. last year my vehicle had the short block replaced with the "customer satisfaction program 21n12" some of the parts that should have been inspected included the fuel injector o ring kit and tubes. a year later after my engine had been overheating and was replaced. now, the fuel injector system needs to be replaced. there are 1 reasons why the system would need to be replaced. 1 due to contamination and 2 due to over heating of the engine. due to fords faulty coolant system my engine was overheating for who knows how long until the coolant was completely depleted and running into the cylinders. now my fuel injector system is leaking due to the overheated engine and ford will not repair.

The contact owns a 2018 ford escape. the contact stated while driving at unknown speeds, the check engine warning light illuminated. the contact opened the hood and became aware that the coolant reservoir was empty. the contact's brother opened the coolant cap and topped off the coolant. the contact thought there might have been an air in the unit. while her father was driving the vehicle, the engine overheated. the contact was informed by an independent mechanic that the coolant reservoir was empty and topped off the coolant. while driving at an undisclosed speed, the engine fault service message was displayed. the contact had a friend check the vehicle and had retrieved unknown codes. the contact called the local dealer and was informed there was coolant intrusion and that the short block needed to be replaced. the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to the dealer for assistance. the failure mileage was approximately 109,000.

The contact owns a 2018 ford escape. the contact stated that while starting the vehicle, the vehicle vibrated and idled very roughly. the contact stated that the check engine warning light was illuminated. the contact stated while driving at approximately 35 mph, the vehicle stalled. the contact stated that the rough idling with the check engine warning light had become a recurring failure. the contact had taken the vehicle to a dealer who determined there was coolant intrusion into the engine. the contact was informed that the short block needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the contact researched online and related the failure to technical service bulletin number: 19-2139 coolant intrusion in the cylinders (engine and engine cooling). the failure mileage was approximately 61,000.

Need new engine block. first issue was with a c/s: vehicle towed in. customer states check engine light is on and vehicle stalled out - check and advise 59foz replace engine evap valve - auth#a211102572- at 43,012 miles. second incident was at 64,309 miles -- a c/s: customer states when sitting at red light , when vehicle iddle and the engine shut off intermittley and sometime it will puddle like not gas 00 auth#a230602080 - warranty solution 2106 cext 2108 cext 2432.00 2432.00 1 ds7z*6256*a sprocket - camshaft 100.83 100.83 100.83 1 ds7z*6256*b sprocket - camshaft 136.50 136.50 136.50 2 4m5z*6m282*a bolt - oil supply 9.17 9.17 18.34 1 cn1z*6m280*f solenoid - engine variable tim 70.67 70.67 70.67 1 cn1z*6m280*e solenoid - engine variable tim 48.83 48.83 48.83 1 be8z*6a340*a bolt 3.60 3.60 3.60 1 ds7z*6584*b gasket - valve rocker arm cove 5.95 5.95 5.95 5 xo*5w20*bsp oil - engine 4.29 4.29 21.45 1 bm5z*2a572*a gasket - vacuum pump 3.18 3.18 3.18 1 *w717236*s300 ring 0.81 0.81 0.81 1 ds7z*9229*b kit - "o" ring 13.84 13.84 13.84 parts: 424.00 labor: 2432.00 other: 0.00 total line a: 2856.00 64309 diagnosed and replaced failed vct solenoids and cam phasers. replaced timming belt and road tested ok **************************************************** b multi point inspection 99p additional part not covered by warranty solution 2106 cp 0.00 0.00 1 be8z*6268*c belt - timing 83.33 83.33 83.33 1 mu2z*6731*a kit - element & gasket - oil f 8.18 8.18 8.18 00 misc 2106 isp (n/c) 1 bm5z*6312*a pulley - crankshaft (n/c) parts: 91.51 labor: 0.00 other: 0.00 total line b: 91.51 and on september 20, 2023 engine failure requiring new engine block at 68,000 miles.

Coolant intrusion and it available for inspection. the vehicle suddenly started to overheat while on the freeway, slowing the vehicle down from 75th, down to 10, leaving me stranded for hours in “limp mode.” the vehicle was taken to a local mechanic where it was confirmed to have the coolant intrusion. the vehicle is available for inspection by the manufacturer. the check engine light appears, along with message check engine failure and has been happening since august 2023.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle began to indicate that the engine was overheating, displaying a message reading "stop vehicle immediately". the contact was able to pull to the shoulder of the roadway to let the vehicle cool down. after restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. after a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine. the vehicle was then taken to the dealer, who confirmed the diagnosis. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 112,000.

The contact owns a 2018 ford escape. the contact stated while driving 60 mph, the vehicle started to overheat, and the steering wheel became firm. additionally, the vehicle failed to accelerate above 20 mph. the vehicle eventually became inoperable. the contact pulled over to inspect the vehicle and noticed a fluid leak and smoke coming from the muffler. the triangle master warning light was illuminated. the vehicle was towed to the residence. the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure an advised the contact to have a diagnostic test performed. the failure mileage was approximately 97,342.

The contact owns a 2018 ford escape. the contact stated that after parking the vehicle, the vehicle would not immediately start. the check engine warning light was illuminated. the failure became progressively worse, and the vehicle eventually failed to start. the vehicle was towed to the local dealer. the dealer diagnosed that the fuel injectors were faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 149,000.

Fsa -21n12 failed causing engine to need to be replaced.the car had a extended warranty on this model but because it's 400 miles over it ford corporation refused to help me with the repairs which is 12000.00 they knew this model had problems is why they added the extended warranty but refused to help me now .now i owe for a car i can't drive

I had vehicle checked by a mechanic about check engine light. there are no problems with vehicle. it seems to run a bit rough but drives well. coolant was low and refilled. i believe dealership wants to trade in to sell new car. wont be shopping ford vehicles

The contact owns a 2018 ford escape. the contact stated that while starting the vehicle, the vehicle was idling rough. the contact stated that the vehicle was shuddering and nearly stalled. the contact stated that while depressing the accelerator pedal the vehicle hesitated before driving forward. the contact stated that the check engine warning light was illuminated. the contact stated that the failure was intermittent but had become a recurring failure. the contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that coolant had intruded into the cylinders and referred the contact to a dealer. the vehicle was not repaired. the manufacturer was informed of the failure. the contact researched online and related the failure to technical service bulleting: 19-2139 coolant intrusion into cylinders (engine and engine cooling). the failure mileage was 100,131.

The contact owns a 2018 ford escape. the contact stated that while starting the vehicle, there was a coolant odor coming into the cabin while the vehicle idling or running. the check engine warning light was illuminated. the vehicle was taken to the dealer who diagnosed that there was coolant leaking into cylinders #1 and #3. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 70,000.

The contact owns a 2018 ford escape. the contact stated that upon starting the vehicle, the check engine warning light illuminated. the vehicle was taken to the dealer, who determined that coolant intrusion had damaged cylinder #2, requiring the replacement of the engine long block. the vehicle was not repaired. the vehicle was then taken to an independent mechanic, who diagnosed a failure with the head gasket. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the manufacturer was notified of the failure, and a case was opened. the failure mileage was 92,000.

Engine coolant is leaking into the cylinder head, causing misfire and low coolant level.

The contact owns a 2018 ford escape. the contact stated while driving 45 mph, the message "high temperature - stop engine" was displayed. the contact pulled to the side of the road and turned off the vehicle temporarily. the contact stated that she restarted the vehicle and was able to continue driving. the contact stated that the failure reoccurred while driving. the vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine. the dealer determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 119,388.

The contact owns a 2018 ford escape. the contact stated that on one occasion while in reverse(r), the vehicle lost motive power. the contact stated that an unknown warning light was illuminated. the vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. the vehicle was repaired but the failure persisted. the contact stated that on another occasion while driving at an unknown speed two unknown warning lights illuminated. the vehicle was taken to a dealer but was not yet diagnosed. the manufacturer was notified of the failure. the failure mileage was 60,000.

In 2023 at around 90,000 miles on our 2018 ford escape started leaking coolant into the engine cylinder. to resolve the issue, the long block needs to be replaced placing substantial financial burden on us. ford has indicated that we do not qualify for any financial assistance and the engine replacement cost for our 5 year old car falls entirely on us.

The contact's husband owns a 2018 ford escape. the contact stated while driving 50 mph, the check engine warning light illuminated. additionally, the engine was running rough, and the vehicle was shuddering while driving. the contact stated that the failure reoccurred several times while driving. the vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine cylinders. the vehicle was not repaired. the contact stated that while starting the vehicle a week later, the vehicle stalled and was undrivable. the vehicle remained in the driveway. the manufacturer was notified of the failure and a case was opened. the failure mileage was approximately 127,000.

The contact owns a 2018 ford escape. while the contact's son was driving at an undisclosed speed, the engine seized. the contact's son attempted to restart the vehicle however, the vehicle failed to restart. the vehicle was towed to an independent mechanic and was later towed to the dealer where it was diagnosed with a failed engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure but did not assist. the failure mileage was approximately 75,024. the contact stated that the vehicle was repaired.

The contact owns a 2018 ford escape. the contact stated that upon inspection, it was discovered that the engine coolant level was very low. the vehicle was taken to the local dealer who discovered that there was coolant intrusion into the engine cylinder, and that the engine block needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the approximate failure mileage was 23,000.

Coolant going into block and ford refuses to fix makes no since there was a customer satisfaction on this issue it ended . but i never got the paper work on this issue i would say people before me did .ford customer service told me i should of been cking internet really it was a new car for me and now they want 6000 to fix . i don't understand cuz i did a recall and the 1.6 and 2.0 why did they not do a recall on the 1.5 that makes no sense to me i really wish somebody would explain it to me this problem has been with this motor since 2010 they recalled all of them but they won't recall this now i'm lost please help me i'm done with that a car now for a month nobody is willing to help i have an extended warranty they won't help because they said that ford should fix it cuz it's their default. but it doesn't make any sense that you got it somebody recalls all the other ones but not the 1.5 and now they're recalling 2020

At roughly 54600 miles the engine began to shudder badly when starting the vehicle and driving for the first minute or so. the vehicle produced a check engine light that would come on and then would go off within the same day after it was parked multiple times over several weeks, finally staying on for 2 days. shuddering from the engine became significantly worse in that time and the check engine light began to flash while driving along with experiencing sudden loss of engine power. took the vehicle to ford who found the cause was a known defect causing coolant intrusion into the engine, requiring short block replacement new spark plugs, gaskets, etc. the vehicle was retained by ford for over 3 weeks for this repair.

The 1.5l eco boost engine is causing coolant to leak into the engine. i need a new engine and can’t get one. it failed the block test. i will need to check and fill the antifreeze everyday until a recall is issued. this is a common problem from what i’ve read.

The contact owns a 2018 ford escape. the contact stated that the check engine warning light had illuminated. additionally, coolant needed to be added to the vehicle more frequently than normal. the contact stated that while accelerating from a stop sign, there was a large amount of white smoke coming from the rear-end of the vehicle. the contact pulled over and turned off the vehicle to allow the smoke to dissipate. the contact was able to push the vehicle back to the residence nearby. the contact stated that a mobile independent mechanic arrived and inspected the vehicle, where it was diagnosed that the engine had failed and needed to be replaced. the failure was related to nhtsa id number: 10214126 (engine and engine cooling). the contact was informed that the engine needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure, and it was confirmed that there was no recall associated with the vin. the contact was referred to the nhtsa hotline to file a complaint. the failure mileage was 60,100.

11/29/2023 temperature light came on/reported hot, said please pull over when safe; i stopped shortly but was on a hill with vehicles behind me, and had to get to the top to pull off. (within 1 minute); no previous warnings or having to put additional antifreeze in the vehicle. the coolant in the reservoir was boiling; called tow truck; took to ford dealer; several days later they informed me there was coolant in the engine; option replace the engine for $9,300 and did not tell me this is a recurring issue with the 1.5l ecoboost engine; the vehicle is still at the dealership and is available for inspection; ford knows about the issue and is not taking full responsibility for a design or manufacturing problem; if the engine just shuts down in front of other vehicles our safety is compromised; an engine fire or coolant reservoir explosion is possible. the coolant leak issue has been inspected and confirmed by ford and the local dealership; ford acknowledges there is a problem (ford customer satisfaction program 21n12 and stated they provided recall information in 2022 to all ford escape 1.5l ecoboost owners that ford would replace the short block in the escape at their cost; said it ended 11/30/2022. i never received any recall information from ford and my vehicle had 0 unrepaired recalls. what happened? ford should replace the engine at no cost to the owner because of the known recurring issue. hundreds of complaints. this is a design or manufacturing issue! escape owners need help with this issue from the nhtsa.

The contact owns a 2018 ford escape. the contact stated that after the vehicle had received an oil change, the check engine warning light illuminated while driving. the vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. the vehicle was then taken to an independent mechanic, who replaced the engine; however, the failure recurred. the vehicle was taken back to the independent mechanic, who determined that the airflow shutter actuator needed to be replaced, but the part was on backorder. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 134,932.

The contact owns a 2018 ford escape. the contact received customer satisfaction program: 19b37 pcm (power train control module) reprogramming. after the reprogramming was performed, the contact stated that the vehicle failed to accelerate while depressing the accelerator pedal. the check engine warning light was illuminated. in addition, the contact stated there was white smoke coming from the engine. the contact was almost in a crash due to the failure. the vehicle was taken to the dealer to be diagnosed. the contact was informed by the dealer that the pcm needed to be replaced before an additional diagnostic test was performed to determine if coolant had intruded into the engine. the manufacturer was notified of the failure. the manufacturer initially stated that the cost of the repair would be fully covered; however, the contact was later informed that the warranty had expired. the vehicle was not repaired. the failure mileage was 35,176.

The contact owns a 2018 ford escape. the contact stated that while his daughter was driving, the accelerator pedal was depressed; however, the vehicle failed to accelerate. the contact stated that the vehicle was inoperable. the vehicle was towed to an independent mechanic where it was diagnosed with a failed transmission. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 40,000.

The system that had failed is the engine. according to the dealership where i took my car, which is the same dealership i purchased the car from, the engine has a coolant intrusion in cylinder #2 that has compromised the engine. there is a technical service bulletin [xxx] stating similar issues in ford escapes and my vin # is not included in that service bulletin. the problem has been confirmed by the ford dealership where i have taken my car. according to the service manager, many ford escapes have encountered similar issues. the vehicle is readily available for inspection at the ford dealership. while driving, a temperature notification informed me of an issue, but the temperature gauge was not affected. a 2018 vehicle is excellent condition with only 78,516 should not have this kind of engine malfunction. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns 2018 ford escape. the vehicle was taken to an independent mechanic where it was noticed that the vehicle had a coolant leak. no warning lights were illuminated. the vehicle was not repaired. the dealer was contacted by the independent mechanic. the manufacturer was not contacted. the failure mileage was 90,000.

I purchased a 2018 ford escape se (vin# [xxx] ) with 1.5 ecoboost engine on 9/24/2023 with 89,726 miles. on 12/10/2023 my 16 year old son was operating vehicle when he experienced a catastrophic engine failure and the vehicle is unserviceable. the vehicle had 90,766 miles on it at the time of the failure. vehicle was diagnosed on 12/18/2023 and it was determined that there was coolant intrusion into the #2 and #3 cylinder and that the engine will need to replaced. diagnosis showed that ford had issued (2) customer satisfaction program alerts on the vehicle for this issue ford csp 21n12 and 19b37 on 06/9/2022. i contacted ford motor company and my local dealer to report the issue. i was advised this is a known issue with this specific engine although the vehicle is beyond the extended warranty under the ford csp's above. this known issue on this vehicle was not disclosed to my at the time of purchase and ford will not cover any cost associated with the repair. i feel this known issue should be a recall due to the fact that this catastrophic engine failure does pose a significant safety risk to the vehicle operator and other traveling public. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Ford dealership replaced the transmission under warranty and forgot to tighten the transfer case bolts when reassembling the vehicle. transfer case bolts worked loose over 8,000 miles and the transfer case separated from the transmission while driving.

Subject: complaint regarding electrical malfunction in 2018 ford escape to whom it may concern, i am writing to report a concerning electrical malfunction that occurred in my 2018 ford escape, resulting in a critical safety issue. at 55,000 miles, the accessory protocol interface module (apim) failed, subsequently causing the touch screen, navigation system, voice command functionality, and hands-free communication features to cease operation. additionally, this failure disabled the phone charging capabilities, posing a safety concern due to the loss of essential functionalities. the malfunction of the apim at such a relatively low mileage directly impacted the navigation system, voice commands, and the hands-free communication system, rendering them non-functional. as a consequence, this electrical issue posed safety risks, particularly concerning the failure of the navigation system and voice commands, which are crucial for safe driving practices. the incident occurred, and subsequent repair cost of $1,163.72, were serviced at serra ford dealership in farmington hills, mi. the nature of this electrical failure not only incurred financial costs but also posed potential safety hazards, especially with the impairment of critical functionalities like the rear-view camera, navigation, and hands-free communication. i urge the national highway traffic safety administration (nhtsa) to investigate this matter promptly, as it not only caused inconvenience and financial burden but also compromised the safety features of the vehicle. this complaint aims to highlight the serious implications of electrical failures in ford escape vehicles, emphasizing the potential risks it poses to drivers, passengers, and others on the road. please consider this complaint as a formal report to address and rectify these safety concerns, preventing similar incidents in other vehicles. your attention to this matter is highly appreciated.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the engine overheated message was displayed. the vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the contact was informed that the vin was included in customer satisfaction program: 21n12 (short block replacement after coolant intrusion); however, the mileage warranty had expired. the contact stated that he had not received notification of the customer satisfaction program. the failure mileage was approximately 109,000.

The contact owns a 2018 ford escape. the contact stated that while pulling out of the driveway at 10 - 15 mph, at approximately 100 meters down the street, the transmission fault message was displayed on the instrument panel. the contact immediately turned around and parked in the driveway. the contact learned of nhtsa campaign number: 22v413000 (power train) and believed that the failure the vehicle had experienced was related to the recall. the vehicle was taken to the dealer where it was confirmed that the vin was not included in the recall. the dealer diagnosed that the transmission had failed and needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure where it was confirmed that the vin was not included in the recall nor was the warranty coverage available. the manufacturer opened a case regarding the failure and referred the contact to the dealer for further assistance. the approximate failure mileage was 39,000.

While driving this vehicle (~88,000 miles) on a route of ~100 miles, the car started shuddering / shaking at highway speed for 30 - 90 seconds every 10 - 15 minutes. i was 50 miles in to the drive when the shaking began. the shaking was startling and distracting. i drove the car to the dealer that night. while driving to the dealer, the car continued to shudder / shake for even longer durations at greater frequency. additionally, the car had weak acceleration when the gas pedal was compressed. this created significant challenges when trying to navigate traffic (merging on to highway, accelerating car from stop, etc.). i have a video of the dash which shows the car exceeding 4000 rpm and not exceeding 25mph. i can share this video over e-mail, but could not attach to this form. - the dealer believes this is a malfunction of the powertrain (transmission). it is available for inspection at the time of this writing. however, i am working with ford and the dealer on a repair solution as this is my primary car. - my safety was at risk because the car shaking was distracting and the lack of acceleration presented challenges with merging, passing cars, accelerating from stop, etc. - vehicle is currently with dealer beginning inspection - initial suspicion is transmission issue. - no warning lights came on as i was experiencing this issue.

While driving this vehicle (~87,000 miles), the engine began to overheat. the engine light had come on the day before (saturday). the engine began to overheat the next day (sunday) while driving on the highway. i quickly pulled off the highway and drove the vehicle back home while staying at a low speed. if i had not taken this action, the engine overheating could have posed a safety risk. upon receiving repairs at a ford dealer, i later learned that this engine overheating is a known issue by ford. it is caused by coolant intrusion to the engine. two customer satisfaction programs have been issued for this problem: 19b37, 21n12. however, given the safety issue (engine overheating), i was surprised this repair was not fully covered. this issue happened in my vehicle after the extended warranty period of 84,000 miles.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the engine misfired. additionally, the contact noticed a burning odor on the interior of the vehicle. the vehicle was taken to the dealer. the contact was informed that the failure was related to tsb number: 22-2134. the contact was then informed that the vehicle could not be repaired under tsb number: 22-2134, because the tsb had expired, and the vehicle had a salvage title. additionally, the contact received notification nhtsa campaign number: 22v413000 (power train). the contact was informed by the dealer that the recall repair would not be completed due to the salvaged title. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 108,000.

Coolant leaked into one of the cylinders which is requiring major engine block repairs. it only has 80k miles on the car and is in great condition. no warnings happened before it almost overheated and threw a error code.

The contact owns a 2018 ford escape. the contact stated while driving 40 mph, there was an abnormal sound coming from the engine compartment. no warning lights were illuminated. the vehicle was taken to an independent mechanic, and it was determined that coolant intrusion had damaged the engine. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12, but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 72,000.

My engine gave a warning, check engine light went on. i took it to the dealer and the mechanic said the engine failed due to coolant intrusion. upon searching the issue, this is apparently a common issue in these ecoboost engine cars that ford has not issued a recall on, but did send out some satisfaction notice. i never received this notice for some reason. the notice indicates the need to monitor coolant leak, but i never noticed any and wasn't looking for it since i never received the notice. i have contacted ford about compensating me for a new engine on a 5 year old car, to which they said no because my car is over 84,000 miles (it is as 85,487). i need ford to recall this issue and frankly it should be criminal not to actively pursue a fix for a known huge and expensive issue that i honestly cannot afford to repair.

Rear window employed two times within 9 months. first time car was parked in garage second time parked at daughter home. nothing hit it.

The contact owns a 2018 ford escape. the contact stated while driving 62 mph, the service engine light illuminated. while driving, the engine light started to flash, and the vehicle was running rough. the contact pulled off the roadway. the vehicle was taken to a tire center, but no assistance was provided. the vehicle was towed to the local dealer, where it was diagnosed that the head gasket had failed, and coolant had intruded into the engine. there was a misfire. the dealer recommended an engine replacement. the vehicle was not repaired. the contact called the manufacturer who opened a case and referred him to the nhtsa hotline. the contact stated that the failure was related to customer satisfaction program: 21n12. the failure mileage was approximately 129,000.

My engine threw a check engine light for code p0302, misfire on cylinder 2. took it to two mechanics and had work done (coilpack, plugs, wires, then camshaft and crankshaft sensors) before it was noted that there was coolant intrusion. was alerted to technical service bulletin 22-2134/customer satisfaction program 21n12 for "certain 2017 - 2019 model year fusion and escape vehicles equipped with a 1.5l gtdi engine-short block replacement after coolant intrusion. i took it to the dealer and the technician diagnosed it the same: coolant intrusion in cylinder #2. this is a common issue in ecoboost (gtdi) engines that ford has not issued a recall on, but did send out customer satisfaction program. did not receive notice for this. i have contacted ford about compensating me for a new engine on a 6-year old car at 75,000 miles. both meet the above csp/tsb as less than 7 years/84,000 miles. stated that us dot/nhtsa did not include my vin in the recall, so they won't offer no-cost replacement. i would like to request that nhtsa add my vin to this recall so that i can have the engine replaced.

On dec 27, i was told my water pump was leaking after an oil change. i brought my car to the dealership for extended warranty repairs on january 18. after an expection it was confirmed the water pump was leaking but also there were other possible leaks of the coolant into the cylindars. and the entire motor would need replacing. there were no service lights / check engine lights on before this happened.

The contact owns a 2018 ford escape. the contact stated while driving 65 mph, the temperature gauge began to indicate that the engine was overheating and was unable to accelerate above 30 mph. there was a message to “engine overheating - shut off vehicle” displayed. the contact was able to pull over to the shoulder of the roadway to contact roadside assistance. roadside assistance arrived, and after a visual inspection of the engine compartment, observed a mixture of oil and coolant covering the engine. the vehicle was towed to an independent mechanic, who determined that coolant intrusion had damaged the engine, resulting in a cracked long block, and that the long block needed to be replaced. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the vin was included but the vehicle had already been repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 82,000.

High engine temp notification came on, car would not accelerate. i pulled over and had it towed to the dealer. the dealer said the engine had a coolant intrusion so a new short block is needed. my warranty company denied my claim for the short block claiming this was a recall with ford [xxx] ) . ford confirmed this was a vin specific customer satisfaction program, and confirmed my vin was not issued [xxx] and it is not included on my vin. the warranty company refuses to pay since all 2018 ford escapes should be under [xxx] . now i have a 10,000 engine repair estimate and ford or the warranty company will not replace my engine. i want to know why my vin was left off [xxx] since it’s the same year and same manufacturer. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Cylinder 3 cracked, needs a new long block. car is at 100k miles. needs a new engine.

While driving on the highway on [xxx] at normal highway speed, the instrumental panel suddenly displayed a warning to pull over and shut-off the engine. there were no prior indications of a malfunction. my daughter was alone on the highway shoulder with a car that instructed her to pull over and shut off the engine. after about 15 minutes, the car was restarted and driven to a near-by tire store. they noticed the coolant system was very low on coolant and topped it off. the next day, it was driven to bob maxey ford in howell, mi, where the codes p0217 (coolant over temp), p0303 (#3 misfire), p0316 (misfire on start), p1285 (cylinder over temp), p1299 (protection activated), p2601 (coolant pump a control circuit) were retrieved. the car has about 51k miles on it. that info was conveyed to ford and authorization was quickly given by them to perform the engine block and head replacement process under the extended powertrain warranty i purchased when i bought the car. this is my 2nd occurrence with this failure mode with escapes. the first occurred on a 2013 1.6 liter escape in 2021 [xxx] ) with about 56k miles on it. i did not have warranty coverage and scrapped the car for $2700 (with good engine worth about $8k) since the remedy was more money that the car's worth. i think ford should extend powertrain warranty coverage at no cost for all potentially affected escape owners and refund the money paid by consumers to buy the extended coverage on potentially affected vehicles. ford knew of this potential defect and its effects and was slow to fix it and by doing so exposed thousands, maybe hundreds of thousands, of people like me to deal with the mess they created and allowed to continue. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

We purchased our 2018 ford escape used with 88,000 miles. at around 96,000 miles the check engine light came on and it threw the p0302 code for a misfire on cylinder 2. we took the car in to greene ford co. in gainesville, ga. they replaced the coil pack and sparkplug and the car ran well for ~10,000 miles before the check engine light came back on and the car started to sputter and run rough. took it back to the ford dealer and they informed us the cylinders were full of coolant and there was a leak allowing coolant to flood the engine block. they said the block was damaged and we would need to purchase a whole new engine. they also told us this was a very common complaint with certain ford suvs made in the late 2010s. our car is completely unsafe to drive now and it almost left my wife stranded on the side of the road (luckily she was able to coast into the ford dealership). ford has known this is a problem for almost two years and has refused to do anything about it. this is dangerous and ford should be required to pay for the repairs to a faulty engine they have install in thousands of cars.

The contact owns a 2018 ford escape. the contact stated while driving 40 mph, the check engine warning light started flickering and the vehicle vibrated and lost motive power upon depression of the accelerator pedal. the contact inspected the engine and discovered white rust on the spark plugs. the vehicle was taken to an independent mechanic where a diagnostic machine showed an engine misfire in engine cylinders #3 and #4. upon further inspection, the mechanic discovered coolant intrusion into engine cylinders #3 and #4. the dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 100,000.

The contact owns a 2018 ford escape. the contact stated while driving 40-50 mph, the "power steering loss" message was displayed. the contact pulled to the side of the road until someone associated with the contact could drive the vehicle. the steering had become difficult to maneuver and required an excessive amount of strength to drive the vehicle. the failure recurred after the first repair was completed. the vehicle was taken to an independent mechanic who diagnosed that the power steering rack and pinion failed and needed to be replaced. the vehicle had been repaired after the first failure; however, the vehicle was not repaired after the failure reoccurred. the manufacturer was made aware of the failure. the contact was transferred to the nhtsa hotline. the failure mileage was 111,053.

I got 2018 ford escape about 7 months ago and when i back out of my driveway and put the car in drive i get a scrunching noise on the passenger side and the seem like the brakes are grabbing

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the engine was overheating, after which the vehicle inadvertently lost motive power. the contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. the check engine warning light was illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the cylinder water jacket, resulting in damage to the engine. the contact was informed that the engine needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 69,000.

I bought this car 8 months ago and one day it just wouldn’t start. the coolant leak has caused my engine to quit. i cannot afford to replace the engine, especially when ford knows this is an issue. my extended warranty also won’t cover it, the dealership said this is fords issue and they need to cover it. ford has not issued a recall even though there is a service bulletin about it.

Coolant intrusion into motor. coolant leak causing multiple misfires and my vehicle to lose power while driving and not to over 30mph. i have had the spark plugs, injectors, and coil packs all changed and problem persisted. taking my car back to mechanic a test was done and there is coolant in the pistons.

Coolant has leaked into my engine block causing damage to the engine. i have brought my car into the dealership on 3 different occasions with the same issue only to be told that something else was wrong with my vehicle. the first time i brought my vehicle in, it was covered (unknown to me) by a special service bulletin. i believe that i was intentionally misled so that the repair would not have to be covered. the first incident was on or around 2/1/23, the second incident was on or around 5/1/23, the third around 10/1/23 and most recently on 2/13/24

Prior to this, my had no issues and i had been driving it all day. when coming home from some errands, the engine light suddenly came on and and then my car began shutting off on the highway. we were in the middle lane with cars going 70 miles a hour with no power in our own car, putting us in extreme danger. we were able to get it to the side of the highway and go through a series of starting it, having it run for a mile or so, and then having the engine shut down again. we were able to get it to a ford dealership and it was inspected. our garage immediately knew to look at the coolant cylinder to see if it was cracked and leaking as they have seen this issue multiple times. it was, in fact, cracked and coolant was leaking into our engine. both a ford representative and the dealership confirmed this is an issue with multiple of these engines but no recall has been enacted. they suggested we write a complaint to the national highway and traffic safety administration.

This car had an engine light go off and there was a cylinder 2 misfire. when i brought it into the dealership they said that there is a known issue that the coolant is intruding into the motor. ford knows about this as a problem and has a faulty design and avoided telling people about it. i only realized the thousands of people who are being put at risk of the engine blowing while driving it down the road. my car was not the only one at the dealership with the same exact problem. these cars need to be recalled and corrected

I have ford escape 2018 s and i bought the car from koons ford silver spring md. it is unfortunate whenever i drive the car for long hours ; suddenly the acceleration declines and the vehicle loose its power. and a strange click sound comes up and the check engine light on. once i parked the car and the car cool down --the warning system disappear. i tried to contact the dealership and i was told my vehicle is not on recall list despite my vehicle have the same symptom--i bought this car very expensive and handle it with care and the car has only 5900 miles on it. appreciate if you guys could investigate the case .

Coolant leaking into engine - i've owned this car for exactly 6 years tomorrow (2/20/24). it has 106k on the odometer. it's almost paid off and ford tells me the coolant issue will be $10k to repair which is more than the car is worth, more than i owe on the car. they'll give me $500 to salvage it. ford knows about this issue but won't cover it because my car is over 80k. ridiculous. i will never buy another ford product again.

The contact owns a 2018 ford escape. the contact stated that the vehicle had experienced rough idling, with white smoke coming from the exhaust. the check engine warning light remained illuminated while driving. the vehicle was examined by the local mechanic who determined there was coolant inside the cylinder #3, which caused severe engine damage. the contact was informed that the engine needed to be replaced. the vehicle was not yet repaired. the manufacturer and the local dealer were notified of the failure, but no assistance was provided. the approximate failure mileage was 100,000.

Vehicle made rattling noise that was evaluated as a heat shield 2 months ago . vehicle began acting sluggish on acceleration finally refusing to travel over 15mph then stopping completely on road. vehicle then rolled backward when in a forward gear ( automatic transmission) transmission has been evaluated as " blown" $4,430.00 for rebuilt transmission from ford motor company ----------------------------------------------------------------------------------------------------------------------------------------- note : lebanon ford in lebanon nh has disconnected our ability to service our vehicles at their facility. leaving a [xxx] young lady to deal with this on the side of the road ---------------------------------------------------------------------------------------------------------------------------------------- information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6

The flex plate cracked in four places. i have images showing the cracks on the flex plate. the problem was confirmed by an independent service center. there were no warning lamps or messages, only a percussive tapping sound caused by the cracked flex plate. this issue could cause loss of control of the vehicle leading to an accident.

Car is experiencing coolant intrusion into cylinder of engine. ford dealership in orlando florida is saying engine needs to be replaced. i'm reading that this issue is very common with this car. it was a safety hazzard for us because the car was running rough on a very busy highway. had it towed to dealership.

Coolant leaking into engine

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle was experiencing hard shifts and the transmission was slipping. the vehicle was taken to an independent mechanic, who informed the contact that the failure was related to the transmission. the vehicle was taken to an unknown dealer, but the failure could not be duplicated. the vehicle was taken to another dealer, where it was diagnosed that an unknown transmission part had failed, but the vehicle was not repaired. the vehicle was taken to a transmission specialist, where the transmission fluid was flushed, and the failure ceased. the contact stated that the check engine warning light later illuminated. the vehicle was taken back to the transmission specialist, where it was diagnosed, and the contact was informed that the transmission fluid was abnormally dark. the transmission specialist replaced the valve control assembly, the solenoid valve blocks, the clutch drum 3-4-5. additionally, the transmission fluid was flushed, and the transmission was reprogrammed. the vehicle was repaired. the manufacturer was notified of the failure and referred the contact to the dealer for repairs to reimbursed. the failure mileage was approximately 75,000.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. additionally, the vehicle stalled. the vehicle failed to restart and was towed to the dealer, where the radiator was repaired. the contact stated while driving 35-40 mph, the vehicle jerked, and the check engine warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. the failure mileage was unknown.

This was a company leased vehicle that i bought in 2023. it was never in an accident, and i had it in for the regular maintenance every 7,000 miles as directed by my company. car crossed over to 100,000 miles and started making a loud rattling noise near the engine. took it to a local goodyear who believed it was a cracked or damaged flywheel. they have dealt with several problems with this make and model for the flywheel issue. they suggested i bring it to the dealer and have the dealer diagnose. dealer confirmed the flywheel was cracked. during this time, i was able to confirm a november 2022 recall was conducted for the same year for the ford edge and again for the ford fusion and mkz models, for the flywheel issue. customer satisfaction program number 22n12. i believe the ford escape flywheel issue should be connected to this recall.

My check engine light came on and i brought my 2018 ford escape to a mechanic. i then learned that coolant was leaking into the engine and causing the spark plugs to misfire. ford had a bulletin on this issue but refused to perform any repairs on it (they recommended a full engine replacement). i contacted both ford's customer service line and spoke to the service department at the dealership. both said they could do nothing to help. i researched this issue and discovered that it is common in this make and model. i do not wish to pay the $10,000 it would cost to replace the engine on my own. i fear that this vehicle may overheat and fail for me on the highway with the loss of engine coolant or the misfire of the spark plugs.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle shuddered, and a burning odor was detected. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who replaced the water pump and timing belt; however, the failure recurred. the vehicle was then taken to the dealer, where the spark plugs were replaced, but the failure persisted, and the vehicle hesitated to restart. the vehicle was towed to the dealer, where it was diagnosed that the failure was related to customer satisfaction program: 21n12 (short block replacement after coolant intrusion). the contact was referred to the manufacturer. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the contact was informed that the vin was included in customer satisfaction program: 21n12 (short block replacement after coolant intrusion); however, the vehicle exceeded the mileage limitations. the failure mileage was approximately 110,000.

Lug nuts have deformed and cannot be removed with standard lug nut wrench supplied with car. have to be removed by a mechanic and replaced with new lug nuts which if from ford only bend again.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the high engine temperature message displayed, and the vehicle lost motive power. the vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the engine, and it was determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the contact was informed that the vehicle was included in customer satisfaction program: 21n12 (short block replacement after coolant intrusion); however, the vehicle had exceeded the mileage. the failure mileage was approximately 117,000.

The contact owns a 2018 ford escape. the contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. the vehicle was taken to the local dealer, where it was diagnosed that coolant had intruded into the cylinders. the dealer recommended that the engine be replaced. the vehicle was not repaired. the manufacturer was contacted, but no assistance was provided. the failure mileage was approximately 77,000.

Check engine light came on for misfire. odaniel ford in new haven, indiana confirms coolant intrusion. short block needs replace for $6800.

The contact owns a 2018 ford escape. the contact stated while driving 30 mph, the vehicle stalled. the message "engine overheating" was displayed and there was smoke coming from underneath the passenger's side of the hood. the contact was able to veer to the side of the road. the contact stated that she was able to restart the vehicle; however, the vehicle was sputtering. the vehicle was towed to the residence. the contact stated that she replaced the coolant reservoir herself, and added coolant to the vehicle; however, the coolant evaporated. the vehicle was then towed to an independent mechanic, where it was diagnosed that a coolant leak had caused damage to the timing belt, the pin, and the head gasket. the vehicle was repaired; however, the failure recurred six months later. the contact was able to pull to the side of the road and noticed that there was no coolant in the vehicle. the contact stated that she added coolant to the vehicle and drove to autozone, and a significant amount of coolant had poured out onto the ground. the vehicle was towed to the residence. the contact stated that the vehicle was undrivable. the dealer and the manufacturer were not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 90,000.

The day after paying off my wife's 2018 escape with 102,000 miles on it started telling us to pull over while driving on the highway because the engine was getting hot we pulled over and it went away. the next time we drove it our daughter was driving with our grandson in the car and it would not go more than a mile or two without overheating. we took it to be looked at by a local mechanic and was told that these regularly have head gasket problems, that was the problem with ours and we would have to replace the engine for about $10,000.00. a quick call to the ford dealer and a perusal of the internet confirmed what the mechanic stated. i see information about the faulty head gaskets on the 1.0 liter engines, when i look on line i see at least as many customer complaints about the 1.5 liter engine in the escapes. these engines both have the same faulty wet sleeve design that is going to fail prematurely. why isn't ford being forced to address the dangerous engines in the escapes as well as the ecosport?

See attached document for complaint

Widely known issue that the engine has coolant leaking into the engine. ford issued a statement on it. now the same thing is happening to my car. safety of myself and others put at risk by vehicle running incorrectly and engine is now misfiring resulting in difficulty maintaining power while driving. problem has been confirmed by independent body shop and is being confirmed but dealer now. check engine light was on at 97k and now at 106k with same codes.

Our vehicle is a 2018 ford escape with 54,843 miles. this vehicle was purchased used from ted britt ford, chantilly, va. and assured there was no issues with the vehicle. on or around february 20, 2024 my daughter notified me the check engine light is on. dropped it off a local repair shop which identified there was a misfiring and needed a bore scope to see inside. borescope discovered coolant in the cylinders indicating the head gasket is leaking. call ford us customer service same day (february 26, 2024), said they need ford mechanic to look at it. took to chantilly who confirmed. called ford usa back, said they would talk with ford dealer and call me back, never returned a call. i've been calling them every 2-3 days since. finally today they said 'there is no program to provide financial assistance' which really pisses me off. reading industry material from reddit indicates this is a consistent problem experienced by many drivers of the ford escape. seeing these reports indicate a bigger problem with the design and manufacturing of the ford escape. consumers are left to pay the bill estimated at $13,000 - $15,000. ford states there is no program to support this. i see this is a safety issue. what if a driver (in this case an 18yr old girl) has an engine seize stranding the driver. ford america customer service case # cxh-01638292

Went to start vehicle in morning after it had been sitting overnight. temperature gauge went all the way to red immediately and alert on dash said do not drive vehicle and turn engine off immediately. had it towed to dealer and they advised coolant was leaking which caused blown head gasket. only fix is to replace engine which will cost more than vehicle is worth

The contact owns a 2018 ford escape. the contact stated while driving 35 mph, the vehicle started leaking fluid. the check engine warning light was illuminated. the vehicle was taken to the local dealer, where it was diagnosed that the fuel line was cracked. the vehicle was not repaired. the vehicle was taken to an independent mechanic, who informed the contact that the failure was due to a cracked fuel line. the contact stated that the failure was related to customer satisfaction program: 21n12. the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 75,000.

Coolant leaked into causing engine failure. now having to have engine replaced. noticed 156 other complaints to nhtsa regarding same issues. why is ford not doing anything about this. my ford has 58560 miles on it.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the contact became aware of a flowing liquid sound underneath the hood. the vehicle was taken to the independent mechanic where it was diagnosed with coolant leak into the engine and that the engine needed to be replaced. the vehicle was not repaired. the contact was informed of customer satisfaction program: 21n12; however, the contact was informed that the repair could not be covered under the customer satisfaction program. the manufacturer was made aware of the failure and advised the contact to report the failure to the nhtsa hotline. the failure mileage was approximately 60,000.

Coolant intrusion to the cylinder bores.

See attached document for complaint

The contact owns a 2018 ford escape. the contact stated while his wife was driving approximately 35-45 mph, the check engine warning light illuminated, and the vehicle was overheating. a message advising to pull to the side of the road was displayed. the contact's wife was able to veer to the side of the road. the vehicle was taken to the nearest independent mechanic, where the water pump, the serpentine belt, the water pump gasket, the cylinder head temperature sensor and the coolant temperature sensor were replaced. the vehicle was repaired; however, the failure recurred. the contact stated that while his wife was driving at an undisclosed speed, the check engine warning light illuminated, the message "service now" was displayed, and the vehicle went into limp mode. the vehicle was taken to the independent mechanic, where it was diagnosed that there was hydrocarbon intrusion into the coolant system. the mechanic determined that the failure was related to ford campaign number: 21n12. the manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. the vehicle was taken to the dealer, where it was diagnosed there was coolant intrusion into the cylinders, and the dealer determined that the short block needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 83,100.

I bought a used 2018 ford escape eco-boost suv from elder ford. i recently have been experiencing coolant problems where the coolant is dissipating from the engine. the car has run hot two or three times and now there appears to be coolant and oil mixed together that's over the engine and it appears that there is a cracked head gasket. i have researched on the computer to find this is a known problem from ford back to 2010 and there are multiple customers that have experience the same thing. now i believe the engine has to be replaced. ford needs to be held accountable for this faulty mechanism. there's a coolant intrusion issue which causing gulping of the coolant into the cylinders. apparently ford changed the area around the pistons to an open deck which is causing this problem . i noticed that there's a class action lawsuit in california for the same problem.

Engine coolant leaking into engine cylinder number two.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. the vehicle was taken to an independent mechanic, who diagnosed a failure with the spark plugs. the vehicle was repaired, but the failure reoccurred. the vehicle was taken back to an independent mechanic, who then determined that coolant intrusion had damaged the engine, and the engine needed to be replaced. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 110,000.

Check engine light came on steady. took vehicle in for service at 1st possible appt. was told it was engine block failure due to faulty porous block installed by ford. vehicle has 54000 miles on it, 8 months out of the 60,000/5yr powertrain warranty. have an extended warranty but they refused to pay stating ford knew about the faulty engine blocks installed on thousands of vehicles. ford had issued a tsb warning of potential engine failures in these vehicles, but no recall. tsb 22-2322 huge safety issue due to possibility of catching fire or breaking down on busy interstate. vehicle currently at ford dealership with a repair price tag of 10,400.

The vehicle started overheating due to an internal coolant leak that sends coolant into the cylinder head. this is apparently a common issue with these vehicles and could easily lead to a fire. there is an active recall for the same exact engine in the ford fusion. there needs to be a recall for the ford escape engines as well before people sustain unnecessary injury/death.

There is a known issue with the 1.5 liter engine for the 2018 ford escape related to coolant leaks in the engine causing cylinder misfires (which can lead to damaged spark plugs, lost coolant, overheating, among other things)--ford has addressed the issue via a "customer service program" (program [xxx]) in what appears to be an attempt to avoid an active recall. although the issue is widespread for the 1.5 liter engine, it still occurs in the 2.0 liter engine. i have the 2.0 liter engine and am having the same issue (coolant leak due to the design of the open block, has caused multiple issues). the ford dealership service center (mclarty daniel ford in bentonville, ar) confirmed the diagnosis and that i would need an entirely new engine. but because i'm 2,000 miles outside of my power train warranty and the customer service program only applies to 1.5 liter engines, ford wants me to pay for all or most of the repairs. ford should expand program [xxx] to cover the 2.0 liter engine or be forced to address the issue via a recall. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact's daughter owns a 2018 ford escape. the contact stated while his daughter was driving 25 mph, there was a significant amount of smoke coming out of the tailpipe, and the vehicle stalled. there was no warning light illuminated. the vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that there was a coolant intrusion in the engine. the mechanic determined that the short block needed to be replaced. the dealer was notified of the failure and charged a repair fee because the vehicle was out of warranty. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 118,692.

The contact owns a 2018 ford escape. the contact stated that while driving at approximately 50 mph, the exhaust began to show signs of smoke, and the vehicle was pulled over to the shoulder of the road. the check engine warning light had illuminated. the vehicle was restarted but failed to maintain power and would not drive. the vehicle was towed to an independent mechanic where it was diagnosed that there was anti-freeze leaked into the engine and that the engine needed to be replaced. the local dealer was not contacted. the manufacturer was made aware of the failure. the vehicle was towed to a ford service center where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired as of yet. the failure mileage was approximately 93,000.

I recently took my car for an oil change and was informed by the technician that a diagnostic was needed due to hearing coolant pooling into the engine. after the diagnostic was performed i was provided with a list of codes that stated it was a recall issue with coolant pooling into the engine. i then took it to a ford dealership and they stated it was not a recall issue. i submitted a copy of the codes that the independent repair technician emailed me, and that they signified a recall issue. a week later after vehemently denying there was no coolant issue, ford stated they removed a spark plug and found contaminants in the engine, yet stated it was not a recall issue. my safety was put at risk in that my engine could seize at any moment and cause bodily harm to me or others. the component has not been inspected by the manufacturer, police or insurance representative. there were no warning sign when i initially heard the coolant pooling, however, when i took it for an oil change the check engine light appeared as i was driving to have an oil change.

Timing belt slipped at 72,000 miles causing total engine failure

The contact owns a 2018 ford escape. the contact stated that while driving at an unknown speed, a warning message stated there was "high engine temperature stop safely". the contact stated that the check engine warning light illuminated, and the vehicle was towed to the residence. the vehicle was later towed to an independent mechanic where the vehicle was diagnosed with internal engine failure. additionally, anti-freeze was leaking into the cylinder causing the engine to overheat. the independent mechanic contacted the dealer where it was recommended for the vehicle to be taken to the dealer. the contact had the vehicle towed to the dealer where the vehicle was diagnosed with a misfire in cylinder #3, a cylinder compression was low, and it was stated that the long block assembly needed to be replaced. the dealer submitted the findings to the manufacturer and the manufacturer stated that the vehicle would not be included in customer satisfaction program: 21n12 due to the mileage. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 91,000.

I received a warning on my dashboard to pullover safely because my engine was overheating even though i just left work from a cold start. i had it towed to my mechanic who told me i had a serious issue and recommended i take it to ford. ford just confirmed a short engine block issue and even though i had the required repair done on 7/9/22 that was supposed to prevent this more expensive issue. my particular vehicle was not on the program 21n12 coolant intrusion recall for possible short engine block issue but that's the exact issues the dealership just told me has happened to my vehicle. luckily i was able to maneuver it out of the line of traffic safely.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle lost significant motive power. after which, the contact observed excessive smoke emanating from the exhaust, prompting her to pull to the side of the roadway. after a visual inspection of the engine compartment, the contact observed oil covering the engine. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic, but the contact was unable to recall the diagnostic result. the vehicle was not repaired. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 54,000.

Went out to start the car one morning. it started up no problems. about 2 mins after starting it the car completely stopped running. no check engine light came on or anything. i thought it was the battery so i replaced the battery. upon further digging i found out there was a recall in the engine from 2022 that i was not notified of. i took the vehicle to two different dealerships one that is just up the block from my house and the second one is where i bought the car. both places confirmed that it was infact the recall problem, where the coolant leaks into the engine and destroys the engine block. the second dealership reached out to ford. ford has refused to help fix the engine even though i was never sent or made aware of the recall on the engine.. i have also talked to a third ford dealerships who confirmed that there has been several vehicles with this same problem that does will not fix either. as a result i have a vehicle i cannot drive that i have to continue to pay for and ford is only offering me $5,000 as a trade in value but i owe $20,000. had i been notified of the recall i would have been able to get it fixed before anything happened. i would have a in perfect condition car that was still usable. it is now financially hurting me. ford should be held financially responsible for the gross negligence they are putting me through.

I am experiencing transmission issues in my 2018 ford escape suv, the vehicle is barely 5 yrs old with less than 75k on the odometer. i started noticing that when i go over 60mph it starts to sputter, i took it to the ford dealership and was told i need to replace the torque converter and transmission at a cost of over 6k. i am in a delima as this is my only vehicle and or not to repair the vehicle or get rid of it. this is a very frustrating situation to be in.

Engine failed due to timing chain, a common issue for these motors & part of the reason they discontinued this models engine. the car was running when the engine failed. the vehicle is currently at a mechanic, with diagnosis of engine failure due to timing chain. the car has not been looked at by police, manufacturer, insurance or other. there were no indications of the problem prior to the engine failing.

On 02/28/2024, i was driving on the freeway taking my child to school. going about 65mph and the rpm gauge started to swing left to right. my car started to slow down. i was able to pull over to the side of the freeway safely. as i pulled over the car came to an abrupt stop and the screen flashed "transmission failure". i called my insurance, and they informed me that it was not an insurance issue and to check to see if any recalls were on my car. i checked and it stated that there was a recall regarding my transmission parts. i had the car towed to the closest dealership. at the dealership they stated that i had a certified preowned and my warranty covered the cost for the service. i was informed that a rental car would be covered for 5 days at $38 a day. i was also informed that it would take them until 03/07/24 to breakdown the car and transmission to locate the exact issue that needed to be fixed. i received a call on 03/08/24 stating that the issue was the transmission and approval would need to be obtained from ford to either replace the transmission or fix the parts. ford authorized the replacement transmission on 03/12/24. i was then informed that the new transmission would be delivered by 03/21/24. on 03/25/24, i called the dealership since no call was made to me and was informed that the transmission being shipped was unable to be located. i called ford corporation and filed a complaint due to lack of communication and prolonging my rental car usage. on 03/26/24, i spoke with the manager of the dealership and was informed that the transmission was not lost but was on backorder. he stated that he would need to find parts to rebuild the transmission at this point. he also stated that he would need to get approval from ford to outsource the parts needed to rebuild the transmission. he stated that it would be another 2 weeks before my car may be fixed and given back to me. i now have to continue with my rental usage and the current total is $2000 and rising.

Coolant intrusion into the engine causing a misfire in cylinder #1. slow and heavy idle at startup, thick white exhaust and an immediate warning of engine overheating. car is inoperable and engine must be replaced. there was also a short at the main 150 amp battery fuse on 4 separate occasions since the misfire in cylinder #1.

The car was stalling while driving and coming to a complete stop while accelerating. no warning lights were on. i called an independent mechanic shop and they came out to diagnose the issue. they informed that the powertrain light was now on and that car would not go into first gear. i called the ford service center to schedule a service appointment and i was informed that the car had a recall notice. i took the car in for the recall service and was informed that they completed the service for the recall but that the car was having the same issue.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the engine was overheating, after which the vehicle lost motive power. the contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, requiring an engine replacement. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 64,000.

2.0 ecoboost engine is leaking coolant into the engine cylinders causing hard starting and rough idle. this is known problem with engine addressed in ford service technical service bulletin 19-2346.

The contact owns a 2018 ford escape. the contact stated that when the vehicle was started, the "parking brake - fault service now" message illuminated and remained illuminated. the contact stopped driving the vehicle out of fear of causing brake damage or engine damage. the vehicle was not taken to a local dealer or independent mechanic. the vehicle was not diagnosed and was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 115,000.

Like thousands of other customers, my engine needs to be fully replaced at only 30k miles due to coolant leaking into the engine. i am fortunate to have purchased a bumper to bumper warranry for over $4k, but this is ford's issue and they should be replacing the engines at no cost to their customers. it's terrible they are able to get away with screwing over people who still are paying off their loans without a car that runs. there should be a class action lawsuit filed, period. after my engine is replaced, i will be selling this crappy, unreliable car because i don't trust it won't happen again and after my 6 year, 60k warranty expires. i purchased it used from a bmw dealership that was a trade in and only put on 6k miles in 2 years. i've driven foreign cars that have been reliable with no costly repairs well over 100k miles. this is criminal!!!

Coolant leak into the cylinder causing head gasket and cylinder to crack. this caused engine heating and could've potentially caused an engine fire. this was diagnosed by a ford dealer and was covered under a ford customer service program in 2022 (21n12). engine warning light came on alerting to the problem.

Ford has a known issue with fluid intrusion in the engines of some of their vehicles built over many years and the repair is a new engine block. the issue causes the car to sputter and stall as well as emit smoke and have a burning smell. they have issued a technical service bulletin about the issue but not a recall and are not fixing the issue in some vehicles.

The 2018 ford escape had a check engine light come on. it showed a code (p0303) that said cylinder 3 was misfiring. it was also having white smoke coming from the exhaust pipe and my coolant was draining really quickly. the coolant tank was completely empty before hitting 2,000 miles since it had last been filled. i took the vehicle into a ford dealership for a diagnostic check to see what was going on. in the end i was told that i have a crack in the long block that is letting coolant into my cylinders which is causing the misfiring. i was told that the possibility of an engine fire and a few other things that make the engine not work could have happened while driving it. unfortunately the vehicle isn’t even paid off yet and i can’t drive it for fear of something bad happening while doing so. they are quoting me around $8600 to fix it. we are currently trying to figure out if there is anyway of fixing it without having to pay out of pocket. it appears that this is a common problem with 2018 ford escape 2.0l engines. my engine was manufactured in louisville, kentucky. the ford company sent a notice or something out on [xxx] that said the manufacturer error engines for the 2017-2019 ford escape 1.5l ecoboost were manufactured in louisville, kentucky. seeing as my engine was made there and has the same problem as the 1.5l engines i feel like there should be a recall put out for the 2.0l and the 1.5l 2017-2019 ford escape engines. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

My car, 2018 ford escape is in need of an entirely new engine due to coolant leaking into the engine. this is a known issue. my car suddenly started overheating and my car became undrivable. this is a widely reported issue and i believe there is clear evidence that it is a known defect and that ford has the absolute responsibility to repair it .

The contact owns a 2018 ford escape. the contact stated that while driving 5-10 mph, the message "engine fault - service immediately" was displayed. the vehicle was taken to firestone, where it was diagnosed that the coolant pump was leaking and needed to be replaced. the vehicle was repaired; however, the failure recurred two months later while the vehicle was idling. the vehicle was taken to an independent mechanic, where it was diagnosed with a coolant leak. the mechanic determined that the head gasket or the engine needed to be replaced; however, the mechanic informed the contact that there was no guarantee that the parts replacement would repair the vehicle. the vehicle was not repaired. the dealer was not notified of the failure. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 110,096.

Was driving and car started to spit and sputter and high temperature warning message came on. car went into limp mode. had car towed to dealership to be inspected. was told the car had codes p0302, p1299 stored. they found coolant leaking into the #2 cylinder following tsb 22-2322. engine needs replaced due to a design defect that ford motor company has been away of. with 108,000 miles, the vehicle was out of the range of mileage allowed for the ford motor company repair campaign 21n12. the repair quote is $10,528.75 to replace the engine. i contacted ford customer service and received a case#. i passed this on to the dealership who called ford. he stated they are not willing to even share the cost with me for a design flaw they know existed on my vehicle.

See attached document for complaint

This is 3rd one ford escape all three ran boiling hot stalled quit running would not crank up coolant leak my car is like brand new i love it but this has to be a recall for it to do three just alike .afraid it will catch on fire and it stalls in traffic i'm [xxx] and it scares me to death of getting hit run over are burning up in car information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The engine has had the same issue as countless others where coolant got into the engine and the engine must be replaced. this is a constant issue and ford is doing nothing to remedy this engine issue.

Bought my escape on used 6/2022. on 3/6/24.. my car started shaking and the engine light started blinking. had it towed to the dealer. the dealer said it was antifreeze intrusion. and it is a well know problem with my motor and that ford is aware of this.

The contact owns a 2018 ford escape. the contact stated while adjusting the front driver’s side seat to the driver's height, the seat belt rubbed against the seat belt retractor located on the driver side door. as a result of the failure, the front driver’s seat belt started to shred after multiple seat adjustments. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline. the vehicle was not diagnosed or repaired. the failure mileage was approximately 58,000.

My coolant leaked and caused cylinder 3 to misfire and the head gasket to blow requiring replacement, and it is currently available for inspection. my sensor never indicated the car was overheating or at risk, and if the coolant had run out and caused my engine to shut down, it could have caught on fire or locked up, a safety risk to both myself and others on the road. my car tremored slightly on 4/7 with no warning lights or messages, and that was the only issue i noticed. i didn't pay it much attention. on 4/9, it had trouble starting, but it took 4 days after first noticing a tremor for my check engine light to come on. the issue was only diagnosed and discovered by a private automotive shop, and i am seeing a lot of the same problem discussed online in reference to ford's "customer service program" for these vehicles. my vehicle does not qualify for that program due to mileage and expiration date, and i was not notified it was a potential issue.

Coolant intrusion into the cylinder, causing coolant to leak in engine cause misfiring and loss of coolant causing quick and unpredictable over heating. only option is to get a whole new engine

Engine failure. coolant leaking into piston 2.

Flex plate concern the ford edges are known for a cracked or broken flex plate which is dangerous to drive and unsafe to other vehicles on the road. how is this not a recall issue. i immediately brought the car to the shop as the noise was concerning and it didn’t seem like it should be driven. the shop determined it was the flex plate and said it was good i didn’t drive it as it is very unsafe to drive and puts other drivers at risk

Ford escape 2018 recall #[xxx] and #[xxx] engine coolant leak needs “new engine” confirmed by service and available for inspection at dealer. car was taken to ford dealer right when engine light came on. dealer / service has been only one to inspect car. on [xxx] before “engine coolant” recalls were expired, car was taken to dealer for recall #[xxx] i asked about any other csp letters or recalls at the time of service. ford dealer decided on their own to only preform one of the two recalls that were crucial to being preformed for the safety of my vehicle. both recalls #[xxx] and #[xxx] should have been performed together according to letter sent to dealers from ford and nhtsa [xxx] above link clearly states: “ vehicle owners will receive one letter for both [xxx] and [xxx]. “ “dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.” ford dealer took it upon themselves not to perform repair work or even discuss recall #[xxx] at the time car was serviced [xxx] before recall expired [xxx]. ford and dealers knew about the “coolant engine leak” problem long before and did not warn me or make me aware i was driving a dangerous car. i did not receive csp letters that is why i make sure to double check with service dept. at time of service. ford performed recall #[xxx] and never mentioned csp letters sent out or that there was a second recall that needed to done #[xxx] before [xxx] ford basically sent me on my way in a very unsafe car for myself and my passengers. i should have been made completely aware of this situation at that exact time and service (xxx). information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2018 ford escape. the contact stated while driving 30-70 mph, the vehicle lost motive power while driving uphill. there were no warning lights illuminated. the vehicle was taken to an independent mechanic, who informed the contact that the fuel pump needed to be replaced. the vehicle was repaired, but the failure recurred. the mechanic informed the contact that the cam shaft and engine needed to be replaced. the contact called an unknown local dealer. the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred to the nhtsa hotline, but no assistance was provided. the failure mileage was approximately 48,000.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, there was a misfire coming from the engine. upon starting the vehicle there was an abnormal rumbling sound coming from the vehicle. the vehicle was taken to an independent mechanic who informed the contact that the failure was due to the cylinder block. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure but provided no additional assistance. the approximate failure mileage was 88,000.

This car has a flood of complaints and ford even put out a bulletin about fixing the car before it was sold in june of 2022. we purchased the car on 3/23/23 and ford corporate stated the car never underwent the proper changes. the dealer did not take the appropriate steps to fixing two ford bulletins, 19-2375 & 21n12, even though their was direct knowledge by ford to the dealer to fix it before the selling it (be see the documentation provided). the car leaked oil and fluid into the spark plugs causing complete and total engine failure.the car will need a new engine. the problem has been confirmed by an independent service provider and will be soon at a ford dealer "so they can look through it". the car has not been inspected by the manufacturer just yet but i'm covering my bases because many dealers are refusing to do the work. warning light stated it was a misfire related code but it was not in fact, then it said it was a engine fault. i want this documented.

The contact owns a 2018 ford escape. the contact stated that after a visual inspection of the spare tire well, he observed that the well was full of excess water. later, he observed that water was entering from the rear passenger’s side quarter panel. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 35,000.

December 2023 my 2018 ford escape 1.5l ecoboost had low coolant levels. we put more in every other day. the check engine light came on and a warning saying engine failure repair now. took it to an independent garage where i was told it needed a new short block due to coolant intrusion. i called ford and was told to take to ford dealership to be diagnosed. i was told the same thing there. i’m 180 miles over the 84,000 that they extended it too so i have to pay. i applied for financial assistance and fords paying some of my bill. it’s been 5 months and i’m getting the run around from them and won’t have my car until at least mid may. i’m also being denied a loaner. i was on my way home from work and my car alerted me it was over heating and to turn it off. then my car threw itself in “limp mode” causing me to go from 55 to 15 within a matter of seconds almost causing an accident if people behind me didn’t swerve around me. with so many complaints how is this not a recall? it poses a great risk for the driver of the vehicle along with other potential drivers on the road.

Coolant intrusion into cylinder 2, caused engine to go out. issue was confirmed by dealer and stated this is a very common thing they see. this is part of a customer satisfaction campaign when in reality it should have been a recall. the car has only been inspected by the dealership, problem appeared suddenly

The roof seals failed, water poured into the rear of the car in cargo space, and filled spare tire wheel well without warning. we had noticed a sour, moldy smell prior to that, and began to show allergy symptoms, necessitating medication. dealer was made aware.they tested roof and resealed it. the roof was glued on at manufacturer… not riveted or secured in any other way. it is the fault of the ford manufacturer . the leak appeared approx april [xxx]. got appointment at ford here in deland april [xxx]. they kept the car, tore it apart to find cause of leak. we got it back late friday april [xxx]. there was still water in it ! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

2.0l ecoboost engine failure due to coolant in cylinders.

Just like everybody else, coolant intrusion into engine block which required replacement of engine. 2018 ford escape 2.0l motor. ford is fully aware there is a problem but hasn't issued a recall on the 2.0 motor. nhtsa needs to do an investigation once and for all! you've got over 400 complaints on here regarding the motor!! i will never buy a ford again.....

Coolant intruding into cylinder bores, caused engine failure. ford will not honor letter sent.

My ford escape 1.5l ecoboost engine overheated. a ford service mechanic confirmed the escape has a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and these defects create a safety risk, because the lack of coolant created by the leaks causes overheating. the ford service mechanic confirmed my cylinder head was cracked and will lead to total engine failure, and/or engine fires.

The contact owns a 2018 ford escape. the contact stated while driving 35 mph, the vehicle started losing motive power, while depressing the accelerator pedal. the contact stated that an unknown temperature message appeared on the instrument panel. the contact also stated that the temperature gauge had indicated that the engine was hot. the vehicle was taken to an independent mechanic where the mechanic later discovered that coolant had intruded into one of the cylinders. a local dealer was notified of the failure and the contact was informed that there were no recalls on the engine. the manufacturer was not notified of the failure. the vehicle was not repaired and remained in possession of the mechanic. the failure mileage was approximately 70,500.

The contact owns a 2018 ford escape. the contact stated while driving 40 mph, the vehicle began to lose power and the vehicle entered limp mode. several unknown warning lights were illuminated. the contact drove the vehicle to an independent mechanic where it was discovered that there was a misfire in cylinder #3, and the coolant level was low. the mechanic added coolant and replaced all four spark plugs. the contact stated that several days after the repair, the failure recurred, and the check engine warning light and the engine overheating message was displayed. due to the failure, the vehicle was towed to a dealer where it was diagnosed with engine failure. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline. the vehicle remained in the possession of the dealer unrepaired. the failure mileage was approximately 123,000.

My engine started to slow down while driving down even though gas pedal was to the floor on the road at peak hour of traffic at 4pm and was barely moving then my high temperature alert came on my dash board and told me to pull over as soon as possible. once i pulled over saw that coolant was leaking from my emergency spot on tank. had to have car towed home and then to deal ship to heritage valley ford in brooklyn ct. i could have been rear end from the back when the engine started to act up which could have cause a accident and i had my kids in the car with me. the dealership confirmed that their was a recall but not a safety recall on it so did not have to fix issue sense not a safety recall. ford new about the issue of coolant leaking into engine in june of 2022 and told me they did not need to inform me of this issue and could blow engine but not their problem sense not a safety issue. the recall under their csp program is 21n12 and heritage valley auto group confirmed this was the issue with my engine and told me i need a new engine. yes about two weeks prior my check engine light came on with codes for misfiring in my engine and replaced spark plugs and coil packs and then found out this was a know issue with ford under their csp program.

The vehicle started having problems with ignitions, shaking/vibration at start. the check engine light came on and indicated a need to change spark plugs. the engine fault service now light also came on at this time. had the spark plugs and ignition coil replaced. the next day the engine fault service light came back on but went back off. i was informed that the code just needed to be cleared by ford. the next morning while driving the engine fault light came back on in addition to an overheat alarm. the engine started failing while driving, was unable to get the vehicle to drive forward, multiple error for the start/stop ignition while trying to get the vehicle off the main road and to home. luckily, i had just left home so was close. i was able to get the car back to home. towed the vehicle to ford dealer service center to be told that there was engine coolant in the engine and it would need to be replaced for 9000 to 12000 dollars. had the vehicle towed home and did some research to find that this is a known issue for the ford engine and a previous program was implemented for the engine repair. ford states that program is not applicable for my vehicle now even though it has been a known issue with this model ford engine. had i not been close to home this could have caused increased safety problems due to the engine failures while driving.

The contact owns a 2018 ford escape. the contact stated while driving 65 - 70 mph, the vehicle unintendedly shut off. the high engine temperature was displayed with a message to pullover immediately. the contact became aware that there was no coolant in the reservoir. the contact added coolant. the vehicle was towed to an independent mechanic, who informed the contact that there was an internal coolant leak. the coolant had leaked into the cylinders and caused the engine to misfire. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 96,400.

Took vehicle my 2018 fwd suv ford escape to ford dealership for routine oil change service including tire rotation with 34,250 mileage on vehicle. was told could not rotate tires as lug nuts were swollen/distorted and needed to get new ones for replacement and that my vehicle's tire iron or other conventional wrench will not fit when this happens and equipment can break, etc. ford did not have a recall for this problem. was told the original ford lug nuts poor quality and design so bought new better ones from different manufacturer. i believe this should be a covered recall issue. ford service code from invoice: acpz1012hx (i am unable to upload/attach invoice)

The contact owns a 2018 ford escape. the contact stated while driving 15 mph, the check engine and coolant temperature warning lights illuminated. additionally, the message "shut off for safety" was displayed. the contact also stated that there was white smoke coming from the rear and the front of the vehicle. the contact turned off the vehicle and was able to push the vehicle back to the driveway since the failure occurred nearby. the contact checked the coolant level and discovered that the coolant level was low; however, the contact found no evidence of a coolant leak. a dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 140,000.

The contact owns a 2018 ford escape. the contact stated that while his wife was driving at an undisclosed speed, she observed an excessive amount of smoke coming from the exhaust, after which the vehicle lost motive power. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who determined that coolant intrusion resulted in engine misfire. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 90,000.

I noticed a 'ticking' noise for about a minute when starting the engine after it'd been sitting overnight. in the first minute there'd also be some revving, about 100rpm, before the engine finally settled into normal idle. other times, when starting the engine it would 'shudder' and i'd have to turn the car off, wait about 10 seconds, and start the engine again. a few weeks later the check engine light came on and i took it to the dealership. i had recorded the noise at startup and played it for the employees. they kept the car overnight to test it in the morning. in the morning, i was notified i'd need a new engine as 'coolant was getting into a cylinder' and it was a "block/head flaw". my antifreeze was empty. i was told this is a manufacturer defect and the dealership has been seeing this issue about once a week. i was told this is a "ford issue and not anything" i, as an owner/operator, would have done to cause it. i was told "this is not a repair, it is a replace" and could eventually cause engine overheating and engine failure. my vehicle is only 6 years old with 52,000 miles at the time this issue arose.

Known problem with ford eco boost engines. coolant loss, engine overheating, loss of power and died. now $11000 to replace the engine.

There was a coolant leak into cylinder #2. the recommendation is to replace the engine block. the repair estimate is $9321.55. in june 09, 2022, ford issued consumer satisfaction program 21n12 related to this exact situation. there is a known defect in the 1.5l ford eco-boost engine that ford should take responsibility for. they replaced some engines but the program ended in november of 2022. my vehicle was not acquired until 2023 and did not fail until 2024.

2018 ford escape titanium. i have kept current on all the maintenance on this car. all of a sudden i get a check engine light also it shook and weakened. i drove straight home and left it parked untouched. i called ford they came and picked it up because i was too scared to drive it. i haven't even had this car for a year and the dealership called to tell me the engine is gone due to coolant leaking inshaft etc.. a list of problems i don't understand. about $9000. in repair cost. my warranty doesn't want to cover. i need help. i do not know where to turn ford is well aware of these issues and failed to tell us consumers. this is a complete scam on there part and they need to be held accountable. i am still paying for that car always take care of it which they charge alot for simple maintenance. please help and let me know what to do . i can not pay $ 9000 for repairs. i'll never feel safe again in that car. also the blind spot and collision sensors keep going off when nothing is around. i took it in twice and they have not fixed it but i was charged for the repair.

I took my wife car to ford in yuba city for a engine light for p1450 unable to bleed up fuel tank vacuum. i had the dealership pick up my car and take to the dealership to replace the purge valve. the quoted me 1 hr and changed me two. on the paperwork they said there was an engine misfire which nobody said anything to me and i didn't ever had that error on this car. they drove my car to my house like this. i looked at paperwork and was surprised so i checked the car out and got a code po302 for cylinder 2 misfire. i popped the hood and saw that the cable was put in there lazy and there was a gap i the air tube to the air filter. i talked to the dealership and brought it in and they told me i have coolant in my motor and will need a short block replacement. i had no issue before the purge valve and with the on going issues with the coolant in motor issues with this type of engine. i feel ford should take car of it. i bought this car with 36 miles on it and it currently is at 96k or so. i know there was a free replacement for 7 year or 84 years of warranty. is there anything fork can do since i really don't want to go the legal route but will if i have to

My 2018 ford escape started running super rough one morning as i was heading into work. there were no lights and the system check said all systems running normal. however when i checked all the fluids and looked at everything it all looked fine. when i restarted the car i could see the engine shaking. as i was headed down the street to have a mechanic look at it the check engine light started flashing and the car lost power. long story short the car was towed to the dealership and they told me i need a new engine and quoted $11,724.00, they said there was a coolant leak into the engine. i bought this car brand new and it only has 52,491 miles on it. after some extensive research i have found that this is a issue that is well known with all escape models between the 2013 and 2019 years. however ford is not doing anything to fix it and basically is just shrugging it off.

Coolant intrusion into cylinder 2 caused by a design defect. ford's fix is to replace the engine with a redesigned block. the vehicle is out of warranty but i believe this should be covered as it was a design defect and there are pending class action lawsuits.

Car was running rough immediately upon cranking with intermittent check engine light, roughness would clear up soon after starting to drive. started needing to add coolant pretty frequently, maybe once a week. kept driving that way for about a month. independent service center (mooneyhan's, west columbia, sc) diagnosed "coolant intrusion," needs new engine or re-build. engine has approximately 70,000 miles on it.

Driver seat belt will not latch, takes several tries to finally latch in place. saftey concern!

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 67,340.

The contact owns a 2018 ford escape. the contact stated had observed that the check engine light would illuminate when she would start the vehicle. the contact stated that while merging onto the highway the vehicle failed to accelerate above 40 mph while depressing the accelerator pedal. the contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the spark plugs needed to be replaced. the contact stated that the failure reoccurred, the check engine light was illuminated, and the engine had since started to misfire. the vehicle also failed to accelerate above 40 mph. additionally, the engine overheating warning light was flashing. the contact drove the vehicle to a dealer who diagnosed the vehicle and determined there was coolant intrusion into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 92,000.

Coolant has leaked into cylinders 2 and 3 in my engine. the mechanic said this is a “common problem” with this vehicle.

The contact owns a 2018 ford escape. the contact stated while driving 45 mph, the check engine warning light illuminated. additionally, a message indicating that the vehicle was overheating and to pull over, was displayed. the contact pulled over to the side of the road and allowed the vehicle to cool down. the contact stated that upon checking the coolant level, she found there was no coolant in the coolant reservoir. the contact added coolant to the coolant reservoir and drove to the residence. the dealer was notified of the failure and an appointment was scheduled for a diagnostic test. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 66,000.

The contact owns a 2018 ford escape. the contact stated that on two occasions while driving at various speeds, the vehicle lost motive power and stalled. the vehicle failed to restart after the first failure. the contact stated that on the second occasion, the vehicle was restarted, but the vehicle began shaking violently. the vehicle was towed to an independent mechanic where it was diagnosed that the coolant temperature sensor and short block needed to be replaced. the coolant temperature sensor was replaced. the manufacturer was notified of the failure. the failure mileage was unknown.

The contact owns a 2018 ford escape. the contact stated that on three separate occasions while driving at approximately 55 mph, the engine temperature warning light illuminated, and the temperature gauge rose to hot. additionally, when the vehicle was pulled over to the side of the road and cooled down on the third occasion, the engine temperature warning light remained illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 103,000.

The contact owns a 2018 ford escape. the contact stated that upon starting the vehicle, she observed black smoke emanating from the exhaust, after which the vehicle stalled and was not able to be restarted. the check engine warning light was illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 49,000.

Dead in drive way no warning, got it running and had no power at all had it put on trailer and taken to local ford engine cataropic failure due to coolant intrusion verified by ford technician instructed replace motor and all associated one time use parts still in back lot open repair order.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, with the engine misfiring. the vehicle was taken to an independent mechanic where it was diagnosed that cylinder #2 misfire. the vehicle was repaired; however, the failure reoccurred. in addition, the contact stated that white smoke was coming from the exhaust. the vehicle was taken back to the independent mechanic where it was diagnosed with coolant intrusion into the engine and that the engine needed to be replaced. the vehicle was not repaired. the dealer was made aware of the failure. the manufacturer was made aware of the failure and the contact was advised to report the failure to the nhtsa hotline. in addition, the contact was informed of the customer satisfaction program: 19b37, however, the vin was not included. the failure mileage was approximately 132,000.

Transmission started stuttering around 40 to 50mph. the transmission had to be rebuild because of issue.

The contact owns a 2018 ford escape. the contact stated that while her son was driving at an undisclosed speed, the check engine warning light was illuminated. the contact checked the oil level and the oil level appeared normal. the vehicle was taken to an independent mechanic where it was diagnosed that the battery and spark plugs needed to be replaced, and the tires needed to be rotated. the vehicle was repaired. on another occasion, while the contact’s son was stopped at an intersection, the engine overheating warning light illuminated. the vehicle was taken to another independent mechanic where it was diagnosed that engine oil was present in the coolant and the engine needed to be replaced. the vehicle was not repaired. a local dealer was contacted and notified of the failure. the manufacturer was made aware of the failure. the failure mileage was approximately 119,000.

The contact owns a 2018 ford escape. the contact stated while driving 25 mph, the check engine warning light illuminated. additionally, the contact stated that on several occasions while driving at various speeds, the vehicle began shaking with white smoke coming from the exhaust. the vehicle was taken to the residence. the vehicle was towed to a dealer where it was diagnosed with coolant intrusion into cylinder #1. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 103,000.

Issue related to technical service bulletin 21-2269 issued on 08 september 2021. my 2018 ford escape experienced coolant intrusion into the 1.5l ecoboost engine. there are many similar stories of this particular engine failing and many cases of the engine igniting. ford has not responded appropriately to the claim. my check engine light came on at 101,000 miles. i immediately brought my vehicle to the local mechanic and the mechanic diagnosed code p0301 cylinder 1 misfired and p0316 misfired on startup. the mechanic referred me to the tsb above and explained that the only resolution was to replace the engine. ford issued a service call for these engines to install a coolant sensor which has shown to be an inactive remedy. vehicles with 1.5l ecoboost engines should be recalled because they are hazardous to regular traffic. after investigating this matter on the web, i've discovered numerous related stories with this issue. this issue puts all operators, passengers, and other motor vehicles at imminent risk. i recall changing my engine oil around 75,000 miles and the oil had a greenish hue to it which i can now confidently assume was engine coolant. i was not made aware by of the known coolant intrusion into the engine issue though ford claims to have notified all registered vehicle owners. ford is aware of the design flaw and has not responded appropriately to this defect. fellow 1.5l ecoboost owners have referred me to a class-action lawsuit being taken against ford pertaining to this issue. i have contacted ford to privately recoup the cost(s) for related financial damages and i am told the customer has sole responsibility once the warranty of 84,000 or 7 years has been reached. thank you for your prompt investigation into this matter, i look forward to hearing that nhtsa and ford will issue a total recall to all 2014-2019 1.5l ecoboost ford fusions and 2017-2019 1.5 l ecoboost ford escapes to keep highway traffic safe.

Engine experienced a catastrophic failure of coolant leakage into #3 cylinder over time. condition got so bad to the point while driving, the engine suddenly lost all power and had to be towed to the dealership for repairs. fortunately we were on a quiet street. if this would have occurred entering a busy interstate, we could have been struck by speeding cars causing a life threatening accident. upon research into this condition, this is a known design flaw/defect with the engine block coolant passages on ford ecoboost 1.5l engines. we read the condition could possible cause fires or more severe engine failure at moments when the car is operating at high speeds on the interstate. a recall needs to be issued before this known defect causes someone to lose their life.

The contact owns a 2018 ford escape. the contact stated driving approximately 65 mph, the high engine temperature warning illuminated. the contact was able to exit the highway and drive the vehicle to the residence. the contact checked the coolant level and noticed that the coolant level was low. the contact refilled the coolant reservoir. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block. the dealer informed the contact that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the contact researched online and related the failure to customer satisfaction program: 21n12 coolant intrusion into the cylinders (engine and engine cooling). the failure mileage was approximately 108,000.

The contact owns a 2018 ford escape. the contact stated that while the vehicle was parked and idling, the check engine warning light illuminated. the contact attempted to drive, and the vehicle stalled. the vehicle failed to restart and was towed to an independent mechanic. the mechanic diagnosed the vehicle with coolant intrusion which caused a misfire in cylinders #1 and #2 from a crack in the engine block. the contact was informed that the engine needed to be replaced. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. the vehicle was not repaired. the failure mileage was approximately 100,000.

I’m at 87,000 miles and all of a sudden my check engine light comes on it reads misfire. i take it in have new spark plugs put in next week my check engine light comes on again. we check the oil now i have coolant leaking into my cylinders and oil. it never overheated nor have i had any other issues. it is non-drivable and i owe $24000 on it. i read online that others have had this same situation.

Coolant leaking into motor

Check engine like came on and i took the vehicle to the dealership the next day. i was told there was coolant leak into the cylinders and i need a new engine. cost $9000

My car began running rough upon start a few weeks ago. after pressing the gas pedal, it would smooth out a little. i took it to my normal mechanic to get it looked at and the engine coolant was low. the reason was that coolant had been intruding into the engine block. this is a known issue to ford on 2017-2019 escapes and other models. this issue puts people at risk for breakdowns. the engine can apparently overheat without warning. my mechanic filled the coolant and pressurized the system and the car started and idled the same way, which is to say roughly. it had been starting that way and running rough up hills for a few weeks, but the check engine lamp only came on recently.

The contact owns a 2018 ford escape. the contact stated that while operating the vehicle, the check engine warning light remained illuminated. the vehicle was taken to the local service center who diagnosed that coolant had leaked into the engine cylinders. the vehicle was not yet repaired. the manufacturer and local dealer were notified of the failure, but no assistance was offered. the contact was informed that the vehicle was not covered under an unknown manufacturer's extended warranty campaign related to the failure. the failure mileage was 161,000.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the power train warning light illuminated. the vehicle was taken to an independent mechanic and a local dealer. the vehicle was diagnosed, and it was determined that coolant intrusion had damaged the engine. the vehicle was not repaired. the contact related to the failure to the customer satisfaction program: 21n12. the manufacturer was made aware of the failure however, the contact was informed that the vehicle could not be repaired under the customer satisfaction program because the mileage had been exceeded. the vehicle was not repaired. the contact was advised to contact the nhtsa hotline for assistance. the failure mileage was approximately 89,000.

I brought my 2018 ford escape in for a fuel purge valve issue and the dealership geweke ford returned my car to me to put together all the way and with a cylinder misfire. i took the car back to the dealership and they say i now have coolant in my motor. they refuse to take responsibility for the issue which is a common issue with the eco boost engines and they know. i replace an engine for my 2015 ford edge for the same issue. i contacted ford corporate and they tell me to work with the dealership and will not help me out. i still have not got a detail quote from the dealer as ryan the service coordinator will not work with me and was extremely rude to my wife and the ford rep. the service manager josh will not do anything. i tried to ask if they will trade in and they told me they dont buy ford escapes especially that year and will engine issues. with multiple class action lawsuits for the ecoboast engines including miller vs ford. ford should have to do the right thing and take care of these engines they built.

Coolant intrusion to engine causing all coolant to drain

The engine has a coolant leak and has made my car not properly functional. have taken it in multiple time for repairs same issue would happen now they won't fix it because of a specific code is not reading but exactly what's going on they won't fix because it's over the milage coverage confidently.

The contact owns a 2018 ford escape. the contact stated that while her husband was driving 65 mph, the temperature gauge began to indicate that the engine was overheating, prompting him to pull to the shoulder of the roadway to let the vehicle cool down. after a visual inspection of the engine compartment, the contact's husband observed oil mixed in the coolant reservoir. after restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. the check engine warning light was illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 100,000.

Manufacturing design defect in ford 2.0l ford escape. number 4 cylinder misfire (p0304) and coolant intrusion into cylinder 4. common pproblem but ford has not issued a recall as of 06/01/2024. conyacted ford customer relations but no succes. demanding i pay for the engine replacement. why - since it is a known defect by ford? 1.5l ening , same problem and ford issued recall notice for that engine is same model escape.

The engine began to report misfires in cylinder 3. spark plugs and ignition coils were replaced, white smoke was noticed out of the exhaust, and the engine was still misfiring. a compression test was run, noting that the engine could not build pressure. the repair shop reported that this is a common issue with these engines and that a new engine would be required. this could have failed while driving at interstate speeds, causing an accident, or the lack of coolant could have led to a fire. the vehicle has not been inspected by the manufacturer, just an independent repair shop. the first dash light that came on was the check engine light, with a code of "misfire in cylinder three" subsequently leading to the belief of a bad spark plug or ignition coil for that cylinder. three days later, the "service engine now" light came on and the vehicle was taken to a repair shop. no other lights were present.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. the check engine warning light was illuminated. the vehicle was taken to the dealer, who determined that coolant intrusion had damaged the engine. the contact was informed that the engine needed to b replaced. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 89,000.

While driving the vehicle a light indicating overheating came on. i slowly and safely made it home and parked the vehicle outside as i was scared it could catch on fire. i contacted a local repair shop, who stated to have it towed to them. the owner of the shop indicated there is coolant leaking/intruding into the cylinder. he stated this is a known issue with ford's with this particular engine. he stated it is not safe to drive. i contacted two ford dealerships who stated this is a known issue but there is no coverage to repair it. i contacted ford customer care who advised the customer satisfaction program, 21n12, for this mechanical issue expired in november 2022 which is prior to when i purchased the car. i have been advised by ford to take it to a ford dealership for a diagnostic check. i informed them the vehicle is not safe to drive and would need to be towed. i requested they at minimum cover the diagnostic evaluation at the dealership to which they responded the dealers are independently operated and they can't waive it. ford customer care stated once evaluated at a dealer they would then escalate the issue to a level 2 care executive department and requested i keep all receipts for potential reimbursement. the vehicle is available for nhtsa to inspect.

I have kept this vehicle always serviced and took care of it . one day i was starting the car in the morning , the car was shaking when starting, i drove it was ok , i did have little bit of shaking in idle . the next day, car also started to shake , after driving it for 3 minutes a check engine light came . i called pepboys where they did recommended the replacement of the spark plugs and the coils, after doing all job at pep-boys, next day , same shaking problem and same check engine light it was a misfire in cylinder 3 then it show multiple cylinder code, get it back to pep boys. they checked their job and did a leaking test for cylinder which showed a 18-20% leak , then they told me they car has issues in the gaskets or the pistons , and you should take it to the dealer, i called the davidson ford in clay, they did test the car and said there is nothing wrong with it , even the tech drove for 30 miles. they cleared the engine light and gave me the car. the second day , car started shaking again when start and the check engine light start flashing and then the sign engine needs maintenance now appeared i turned it off , towed it back to the dealer . where they did further diagnostic and found out that there's a coolant intrusion in the cylinders and the car needs a new engine !! car has 93k ish miles on it ... never ever had an issue with it ....

The belly shield has falling off numerous times, speaking with another customer in a dealership today, his has also fallen off. this has to be a known issue as the clips are not stable to hold.

Coolant leaking into engine. not dead yet but not drivable since it will cause more damage to the engine. luckily caught it before engine went out on the highway, overheating occurred, or fire occurred. this was confirmed by a dealership after they did an engine diagnostic, although a month ago when i brought it in for an oil change they noticed my coolant was low and said they would look into it, they didn’t. only the ford dealership mechanics have inspected this as of yesterday. an engine warning light came on the day i took it in (yesterday). - was told by my dealership that entire engine needs to be replaced.

The contact owns a 2018 ford escape. the contact stated that while driving at various speeds, the check engine warning light illuminated and was flashing. the vehicle was taken to an independent mechanic, who scanned the vehicle and informed the contact that coolant was leaking and intruding into the engine and cylinder #3. the vehicle had misfired. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted and informed the contact that there was no warranty coverage on the vehicle. the failure mileage was approximately 45,000.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the engine temperature gauge became extremely elevated. the check engine and high engine temperature warning lights were illuminated. the contact was able to pull the vehicle to the side of the road. the vehicle was towed to a local dealer where it was diagnosed with coolant intrusion into the engine. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 90,000.

My 2018 ford escape with only about 70000 miles needs a complete engine replacement. the reason is there a crack in the cylinder which is leaking coolant into the engine. because of that i need my entire engine replaced at a cost of $6,800.00. this car has been very well maintained. i have always followed the vehicle maintenance recommendations.

Head gasket appears to have failed prematurely allowing coolant liquid to enter cylinder and degrade internal components of engine, causing misfiring and engine overheating and failure messages. conditions have been confirmed by private independent mechanic. have appointment to have dealer evaluate issue.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, she became aware of a misfire failure with the vehicle. the contact stated that the temperature gauge became extremely elevated, and the engine overheating warning light was illuminated. the vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure reoccurred. the vehicle was taken to an independent mechanic for the second time and the spark plugs were replaced again; however, the failure persisted. the contact stated that the check engine warning light illuminated, and the engine misfire persisted. the vehicle was not repaired. the contact related to the failure with the customer satisfaction program: 21n12 (short block replacement after coolant intrusion). however, the vehicle was not included in the program. the manufacturer was made aware of the failure; however, no assistance was provided. the failure mileage was approximately 80,000.

Coolant leaking into 3rd cylinder causing engine failure.

The contact owns a 2019 ford fusion. the contact stated that while driving at undisclosed speeds, she became aware of a failure with the software on the radio. the contact stated that while trying to connect the phone to the radio, the calls kept dropping, or she could not hear the other person over the radio, as intended. the contact stated the failure was dangerous since she had to maneuver the radio and the connection while driving, which w distracting to her while driving. the vehicle was taken to a local dealer where it was repaired over a year ago; however, the failure reoccurred. the vehicle was taken back to the same local dealer, and it was diagnosed that the epam needed to be replaced. the vehicle was not repaired. the contact stated that while researching online, she became aware of an unknown recall related to the failure. the manufacturer was made aware of the failure. however, the contact was referred to the nhtsa hotline. the failure mileage was approximately 95,000.

My 2018 ford escape needs a completely new engine at 84,495 miles due to coolant leaking into the engine. $9100 to fix an issue ford is aware of is unacceptable. ford extended the warranty to 84,000/7yrs. this should be a recall and not simply an extended warranty.

The contact owns a 2018 ford escape. the contact stated that on several occasions when the vehicle was started, the engine misfired and was running rough. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the engine needed to be replaced due to coolant intrusion. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 102,245.

The contact owns a 2018 ford escape. the contact stated that the transmission and alternator had been replaced in the past. the vehicle was taken to a local mechanic where it was diagnosed that the coolant level was low, the cylinder temperature was too high, cylinder #2 had misfired, and the spark plugs had seized. the vehicle was not repaired due to the cost. the local dealer was not contacted. the manufacturer was made aware of the failure. the failure mileage was approximately 129,000.

Coolant intrusion lead to broken head gasket. ford csp 19b37 and 21n12 expired nov 2022 and ford will not cover cost of repairs even though this was a known issue from june 2022 and last service at ford dealership was july 2023.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the vehicle began to drive in limp mode with the check engine warning light illuminated. the vehicle was taken to the dealer where it was diagnosed and determined that coolant was leaking into the eco boost and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhsta hotline for assistance. the approximate failure mileage was 119,107.

The engine has a cylinder misfire and leaks coolant (the engine was destroyed - manufacturer error).

I got in my car on june 2, 2024, the car was misfiring really bad. i took it to a mechanic on june 3, 2024 to get oil changed and checked to see why it was misfiring and the check engine light. they told me that i had cylinder 2 misfire and misfire on start up. they stated that i need a new head gasket. i then took to the ford dealer and they stated the same codes were reported and i needed a brand new engine. the dealership did inform me that there was a 1 time replacement on a part at a certain mileage or until june 2022. i never received this notice to get it replaced.

The contact owns a 2018 ford escape. the contact stated that while his wife was driving at approximately 45 mph, the vehicle unintendedly lost motive power. there were no warning lights illuminated. the vehicle was taken to a local dealer where it was diagnosed with a misfire in cylinder #4. the vehicle was not repaired. the manufacturer was made aware of the failure; however, no assistance was provided because the vehicle was no longer under warranty. the failure mileage was approximately 80,000.

The contact owns a 2018 ford escape. the contact stated that while driving at 30 mph, the vehicle lost motive power and would not accelerate above 3 mph. the vehicle was taken to the residence. the vehicle was towed to a dealer where it was diagnosed that coolant was leaking into the engine and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 97,000.

The contact owns a 2018 ford escape. the contact stated while attempting to start the vehicle, the vehicle hesitated while starting. in addition, the contact stated the vehicle would occasionally remain idling. the check engine warning light was illuminated. the contact stated that the exhaust pipes began to blow an abnormal amount of smoke after being driven the following day. the vehicle was scanned with an obd scanner where it was diagnosed that there was a misfire in cylinder #4. the vehicle was taken to an independent mechanic where it was diagnosed that there was a coolant intrusion present in cylinder #4. the local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. the manufacturer was made aware of the failure. the failure mileage was approximately 126,000.

The contact owns a 2018 ford escape. the contact stated while driving at approximately 55 mph, the check engine warning light illuminated, and the vehicle was vibrating and driving rough. the contact pulled off the roadway and drove to an independent mechanic who diagnosed the vehicle and determined that there was a coolant intrusion in cylinder #2. the contact was able to drive the vehicle to a dealer who confirmed coolant intrusion into cylinder #2. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the contact researched online and related the failure to tsb number: 19-2139 - coolant intrusion into the cylinders (engine and engine cooling). the failure mileage was approximately 125,000.

Engine light on for a leak in the coolant, that is seeping into the engine. ford is aware of this manufacturing defect and refuses to replace the engine. this is a very common issue that ford is very well aware of as my local ford service garage advised me.

The engine design used for my car and multiple other makes of ford have a common problem of leaking coolant into the engine cylinder. after having it diagnosed at the ford dealership, i was told that i would need a completely new engine because there is no fix and there is no recall for my specific vehicle, but funnily enough, for similar ones with the same issue. i was told that because it was made at x factory instead of y factory, mine wasn’t included in the recall issued. if it’s an engine design flaw why does it matter what factory it was built in? anyways, i’m glad i now know my engine is unusable because i had no engine light warning. i just started it one morning and noticed that it was blowing white smoke out of the exhaust and i had no coolant when i looked at the engine. i’m sure driving a vehicle without any knowledge it was out of coolant or had a crack in the cylinder is a massive safety issue not only to myself but to others on the road with me.

This is an update to complaint 11594178 regarding the coolant intrusion issue for cylinder 3 in 2018 1.5l ecoboost. customer relations case number: cxh02238478. consumer to dealership who recommended speaking to customer relations regarding the engine replacement due to the coolant in the cylinders. consumer spoke to customer relations at manufacturer who reported that consumers vin does not have a customer satisfaction program. consumer directed customer relations to the ford pass/recall/csp webpage which lists csp program. customer relations reported that vehicle is out of the mileage and the date for that program, and consumer requested information on how to appeal, as vehicle is within the years span of the csp, and consumer did not receive notice of this being a known issue until after the safety concern of vehicle losing power and overheating and shaking while driving. manufacturing customer relations reported that nhtsa controls when csps are allowed or called for, even though manufacturers determine the length of time and if the program will be conducted. manufacturers customer relations also reported the notice of the csp would have been sent from nhtsa, not the manufacturer, after consumer reiterated that no such notice was received for the time frame allotted for this to be addressed. manufacturers directed consumer to file a complaint with nhtsa and to ask nhtsa about manufacturers csp and it's requirements. customer relations reported that there is no allotted csp or support for consumer regarding long block replacement, as the csp is also specific to the short block, but due to the nature of the issue and the damage caused by the engine design, the dealership service center is recommending a motor replacement. manufacturers customer team reported no other follow up can be completed to address the safety concern or assist in fixing the vehicle, but reported many other consumers were experiencing the same issue, and to call back if there are updates.

The contact owns a 2018 ford escape. the contact stated that the check engine warning light was illuminated. the vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the check engine warning light returned on the drive back to the residence from the mechanic. after the check engine warning light appeared, the vehicle began to hesitate upon the depression of the accelerator pedal while driving at 35 mph. despite the failure, the contact managed to drive the vehicle to the destination. the contact attempted to drive the vehicle back to the independent mechanic the next day, and the vehicle began to overheat as the "high engine temperature stop safely" message appeared on the instrument panel while driving at 25 mph. after multiple attempts to restart the vehicle, the failure persisted. the next day, the contact had the vehicle towed to a local dealer where the vehicle was diagnosed with a crack in the cylinder head. the crack resulted in an internal coolant leak which damaged the engine. the manufacturer had yet to be notified of the failure. the vehicle remained in the dealer's possession and had yet to be repaired. the failure mileage was approximately 105,000.

Coolant leak into engine.

My 2018 ford sel 1.5 ecoboost constantly looses coolant. no leaks of coolant seen anywhere. and a smell of coolant is now coming from the rear of car. i also had a cylinder 3 misfire.

My 2018 ford escape began running strangely intermittently. no warning lights and it would only last less than a minute some time later, it started slow starting on cold starts. no warning lights eventually the engine light came on. diagnosed with a misfire in cylinder 2. had all 4 spark plugs and two coils replaced the engine light came back on and the car was routinely starting slow. about 2 days later the overheating warning came on and the coolant was low

May or may not be related but three different warnings came up within a 30 minute period while driving: hill start assist fault, anti-lock brake fault and parking aid sensor fault. note, i have been driving for months with proximity sensor out. cause is currently unknown, i hope to get it into a garage this week.

This vehicle was purchased in 2018 new. in 2020, due to engine misfiring/recall a new engine was installed.. on june 10, 2024, the vehicle started misfiring and running sluggish. took the vehicle on june 11, 2024 for a diagnostic test. the test showed that the number two cylinder was bad. it was suggested i buy a coil and spark plugs and they were installed on june 12, 2024.the vehicle still runs badly so it has been parked since june 12, 2024. i reached out to a ford dealership and they agreed to come and fix the vehicle, but they only did the recall on the transmission. i was also informed to bring the car to their shop.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the power train warning light illuminated. the contact stated while driving, the vehicle hesitated to accelerate. the contact took the vehicle to the dealer and was informed there was coolant intrusion in the engine, and the engine needed to be replaced. the manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall or warranty for the failure. the contact was referred to the nhtsa hotline for assistance. the vehicle was not repaired. the failure mileage was approximately 113,148.

The contact owns a 2018 ford escape. the contact stated while driving approximately 35 mph, there was an abnormal clicking noise detected. there were no warning lights illuminated. the vehicle was taken to an independent mechanic, who informed the contact that the clutch plate and flex plate needed to be replaced. the contact called the local dealer and was informed that there were no open recalls on the vin. the vehicle was not diagnosed or repaired. the manufacturer was contacted and opened a case. the approximate failure mileage was 89,000.

The contact's sister owns a 2018 ford escape. the contact stated that the vehicle jerked forward while depressing the accelerator pedal after coming to a complete stop. there was no warning light illuminated. the contact stated there was an abnormal winding noise coming from the vehicle while driving at various speeds. the vehicle was taken to an independent mechanic where the vehicle was diagnosed with a damaged bushing. upon investigation, the contact discovered nhtsa campaign number: 22v413000 (power train). the contact linked the failure to the recall. the dealer was notified of the failure and informed the contact that the vehicle was not included in the recall. the manufacturer was also notified of the failure and referred the contact to the nhtsa hotline. the vehicle was not repaired. the failure mileage was approximately 75,000.

The contact owns a 2018 ford escape. the contact stated that while attempting to start the vehicle, she noticed a slight vibration in the vehicle. the contact stated that the failure persisted for over a year and recently the check engine warning light illuminated. the vehicle was taken to an independent mechanic where the ignition coils were replaced; however, the failure reoccurred. the vehicle was taken to a local dealer where it was diagnosed with coolant intrusion into cylinder #3. the vehicle was not repaired. the contact related the failure with customer satisfaction program: 21n12 (short block replacement after coolant intrusion); however, the vehicle was not included. the manufacturer was made aware of the failure and the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 37,000.

The motor blew. dealer confirmed no compression in cylinder 2 and damage to the top and bottom of the head requiring the motor to be replaced. i was accelerating onto the freeway going uphill when i lost acceleration. the car went into "limp mode". i had no warning lights until the vehicle lost power at which time the service engine soon light illuminated and flashed intermittently. evidently it's a known issue with this engine and a service advisory was issued but nothing was done to proactively prevent the issue. my vehicle is less than 6 years old and was under 75,000 miles.

On the 1st of this month (june 2024), my check engine light came on. we took it to our local auto shop and had a diagnosis ran on it to see what the problem was. we were told that a p303 code was what showed up. i took it to a local mechanic who replaced the spark plug and ignition coil. the next day, it threw the same code again. same mechanic replaced it all again. the code popped up again. took it to another mechanic who then told us take it to ford as it had a blown head casket and our coolant was leaking into the combustible engine. i took it to ford and they acknowledged it was an ongoing issue with this make and model of vehicle. we had ford diagnose the vehicle themselves and are now telling us that we have to replace the whole engine. we found online there are over 500 people having the same issues as we are. i was warned that if i continue to drive it, my engine can literally catch fire at this point. it is definitely a safety concern for all who drive an escape. also my vehicle doesn't even have 100k miles on it yet. i am suprized that there hasnt already been a recall on this motor yet seeing as how many people are having this same issue.

The passenger side seat belt anchor bolt which fastens the bottom of the seat belt to the vehicle failed. the anchor bolt rotted on the interior of the vehicle. we had no warning of any kind. vehicle was taken to dealer where we purchased it and looked at. this is when we were informed that this failure would not be covered by any type of warranty. we were informed that the vehicle was past it's base warranty and that the extended warranty, which we purchased, would not cover the seat belt. luckily this failed in the morning when my wife was leaving to take our daughter to school and go to work, so the vehicle was not in motion. we contacted ford numerous times and were informed that the seat belt would not be covered.

Coolant intrusion problem.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the vehicle started to idle rough with the check engine warning light illuminated. the vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 150,000. the vin was not available.

Check engine light came on with a p0302 code, indicating misfire. took it to the dealer that verified coolant intrusion, indicating 21n12. mileage exceeding the allowable coverage under 21n12, but it was covered by an extended warranty. in addition to having the short block replaced, the wiring harness and pcm were soaked with oil, requiring additional replacement of both. a month prior, the flex plate also failed and required replacement under warranty.

The contact owns a 2018 ford escape. the contact stated that upon starting the vehicle, the engine misfired. the check engine warning light was illuminated. the contact used a code reader and retrieved dtc code: p201, indicating there was moisture in the cylinder. the local dealer was not contacted. the vehicle had not been diagnosed or repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline for assistance. the failure mileage was 100,347.

While driving 70 mph on the interstate, the check engine light came on and the brakes went out and the car died. it was moved to the shoulder and towed to jarrett ford (charlotte co fl). they diagnosed it with fluids have leaked into the engine and now the engine needs replacing. i am of course 1,300 miles outside of warranty. upon researching engine troubles, this seems to be a recurring issue in ford escapes. i contacted ford and they refuse to help me. $7300 is a lot of money for a non profit animal rescue to come up with.

Engine coolant leaks that ford is not covering

Coolant leaking into engine.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle shuddered and lost motive power. in addition, the check engine warning light was illuminated. the contact drove the vehicle to the shoulder of the roadway. the vehicle was then driven to the residence. the vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into cylinder #2. the contact was informed that cylinder #2 needed to be replaced. the vehicle was repaired; however, the failure reoccurred. the vehicle was diagnosed again with a failure within cylinder #2, due to coolant intrusion. the contact was informed that cylinder #2 needed to be replaced again. the vehicle was repaired; however, the failure reoccurred. the vehicle was diagnosed with a failure of cylinder #2 due to coolant intrusion and engine failure. the contact was informed that due to the coolant intrusion and the repeated cylinder #2 failure, the engine needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and a case was filed. in addition, the contact was advised to contact the nhtsa hotline and report the failure. the failure mileage was approximately 77,617.

The contact owns a 2018 ford escape. the contact stated while driving 30 mph, the vehicle was shuddering and making an abnormal rattling sound. there was no warning light illuminated. the contact was able to drive the vehicle to the dealer at slow speeds. the dealer diagnosed the vehicle and determined that coolant had leaked into an unknown valve and into the pistons, causing engine damage. the dealer determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 75,000.

A coolant intrusion into the engine from the 3rd valve occurred, requiring a full engine replacement.

Coolant intrusion in engine with mil p1299 stated from csp 21n12 csp 21n12 states: this program provides a no-cost, one-time repair (if needed) to the 1.5l short block, due to coolant intrusion to the cylinder bores, for 7 years of service or 84,000 miles from the warranty start date of the vehicle, whichever occurs first. this is a one-time repair program. if a vehicle has already exceeded either the time or mileage limits, this no-cost, one-time repair will last through november 30, 2022. coverage is automatically transferred to subsequent owners

The fly wheel has had to be replaced twice on my car. i am driving and all of the sudden it starts clanking, i'm thinking my car is going to fall apart. first in 2021 and now again in 2024. i feel this is something that should be recalled because what are the chances that 2 went bad. it is getting fixed after ford looked at it and wanted to charge us $2800.00 to replace. took to a recommended transmission shop. most people don't even know about reporting these issues. not only that they replaced my engine already in 2021. i have had numerous problems with this car, if interested in checking it out you all are more than welcome to. i was out of town and suddenly my car would not start even though the battery good according to auto zone and o'reilly's was good. it is just crazy the problems, i am afraid to drive my car and being stranded somewhere. i am going to look for all the invoices i have from ford and will submit

The contact owns a 2018 ford escape. the contact stated while driving at various speeds, the engine temperature gauge raised and indicated that the engine was hot. the message "overheating - pull over immediately" was displayed temporarily. the vehicle was taken to a local dealer where it was diagnosed that there was a coolant leak present in cylinder #2. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 94,000.

Coolant intrusion. bought the car from the dealership and had the 30 day 1000 mile warranty. was in the shop for the first two weeks and they said it was not coolant intrusion. well guess what, on day 35 the car is completely worthless due to coolant intrusion now i’m stuck with a $17000 repair on a $14000 car i have a loan on that is no longer covered by ford

The contact owns a 2018 ford escape. the contact stated that the check engine warning light had been illuminated. the vehicle was taken to an independent mechanic and was diagnosed with a defective sensor; however, the failure returned soon after the sensor was replaced. the vehicle was taken back to the independent mechanic and the failure was linked to technical service bulletin: 22-2322. the contact called the dealer and while the vehicle was being serviced, the technician discovered that the coolant reservoir was empty. the vehicle was taken to the dealer where a pressure test was performed, and the dealer discovered coolant intrusion into the engine cylinders. the contact continued to drive the vehicle, and the engine would misfire while depressing the accelerator pedal. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was approximately 50,000.

The contact owns a 2018 ford escape. the contact stated that when the vehicle was started, there was a white cloud of smoke coming from the exhaust pipes. the smoke dissipates after several minutes. the contact stated that the vehicle was consuming an excessive amount of coolant. there were no warning lights. the vehicle was taken to the dealer who diagnosed that the short block had fractured. the short block was replaced. the contact stated that the failure reoccurred approximately one and a half years later. the vehicle was returned to the dealer who diagnosed that the short block needed to be replaced again. the vehicle was not repaired a second time. the manufacturer was made aware of the failure and confirmed that the vin was not covered by warranty or recall. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 82,000.

At 62,0000 miles, the coolant has started leaking into one of the engine cylinders. the ford dealership says that the engine block is cracked, the engine needs to be replaced, and that ford will not warrant it. i have seen hundreds of reports of this same issue at about this same mileage online. clearly this is a manufacturing defect. no one expects a car to only last 62k miles.

My inquiry is to add vin# to the ford program my engine has failed at 62,000 miles ford stated would have to request vin# to be added to cover the repair all u.s. ford and lincoln dealers subject: customer satisfaction program 21n12 certain 2017-2019 model year fusion and escape vehicles equipped with a 1.5l gtdi engine – short block replacement after coolant intrusion ref: customer satisfaction program 19b37 - supplement #4 dated: june 09, 2022 ref: technical service bulletin (tsb) 22-2134 dated: december 19, 2019quiry is to request vin# is added to the ford customer satisfaction program 21n12

Vehicle engine and cooling system completely blown due to coolant system flooding engine cylinders, from zero fault of the original vehicle owner, due to complete malfunction of the cooling system leaking into the engine components, requiring full complete engine /cooling system replacement at full cost to owner of cash total : $12527.59. vin : [xxx] [xxx] customer states cel is present, while driving vehicle fels operation tech units completely okay 0.0 194 24.0 amount 0.00 0.00 amount 0.00 4656.00 51-1 long block + flexplate and bolts + turbo studs, nuts and the gasket+turbo oil supply tube assembly +turbo oil return tube and gasket thermostat housing o-ring seal + oil cooler and retainer+ fuel injector oring kit + high-pressure fuel pump o-ring seal +high-pressure fuel tube+intake manifold gasket 51-2 turbocharger coolant tube orreng seals regae vacuum pump gasket+coolant outlet o-ring seal+. inspect verified concern ecotest information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I had an issue in 2022 with my 2018 ford escape they said i had no antifreeze left and needed a transmission it took 5 months but never found the antifreeze issue or fixed it. now engine light came on to be told a tsb came out 3 months after my repair with a diagnosis for the issues i have had since purchased car. they are refusing to fix unless it’s under warranty i had a warranty when i first took car in 2022 but now i am just out a $35,000 car that i can’t afford to replace engine. tsb report ford don’t care nor want to assist in anyway with an issue reported and brought up before warranty expired yet i am at fault now. not ok they should be fixing this issue for free but due to entire engine being damaged they are just letting customers lose everything including a job when they don’t have a way to get to work after paying for 6 years and won’t offer help

My car began displaying an alert that the engine was overheating anytime i drove over 50mph. i took it for repair and was told there is coolant intrusion to the engine and the engine needs to be repaired. after some research i have found this is a known issue and ford had a customer satisfaction program to extend warranty for this issue to 84k miles. i was never notified of this and am now at 88k miles so cannot receive any assistance. my car will cost $10,600 to repair per an estimate and i am unable to afford the repair or a new car. this car is not old and does not have a lot of miles- this is unacceptable.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the vehicle was shuddering. additionally, the vehicle hesitated to respond while driving from a complete stop. the contact stated that upon scanning the vehicle, diagnostic test codes for several cylinder misfires were retrieved. the vehicle was taken to an independent mechanic, where the spark plugs and ignition coils were replaced; however, the failure recurred while driving 35 mph. the check engine warning light was illuminated. the contact stated that upon scanning the vehicle, diagnostic test codes for cylinder #2 misfire was retrieved. the vehicle was not repaired. the dealer was contacted and referred the contact to the manufacturer for assistance. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 86,964.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to a dealer. the vehicle was diagnosed with a misfire in cylinder #2. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 79,360.

On june 25, 2024 my 2018 ford escape overheated. i had to get it towed. i noticed there was no coolant in the coolant receptacle under the hood. there was also no evidence of a coolant leak anywhere. on june 27, i brought it into a service station where a pressure test was performed and no leak was detected. i then brought it to a ford dealership and explained the issue. it was then i learned about the eco boost engine and coolant leaking into the cylinders issue. the fix for this issue is to replace the engine or the long block assembly. i was quoted a price of $8500. to do this by the ford dealership. my car has only 57,700 miles on it.

The contact owns a 2018 ford escape. the contact stated that the check engine warning light was illuminated. the vehicle was taken to the dealer, where the engine cooling pump was replaced; however, the failure persisted. the vehicle was taken back to the dealer, where it diagnosed that there was coolant intrusion in the engine. the dealer determined that the engine short block needed to be replaced. the dealer informed the contact that the vehicle could not be repaired under ford campaign number: 21n12, because the campaign had expired. the vehicle was not repaired. the contact stated that she had not received a notification letter for ford campaign number: 21n12. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline to report the failure. the failure mileage was approximately 93,400.

Antifreeze is going into the engine making the suv shake and blow white smoke so the vehicle is inoperable. the mechanic told me this is a problem with the 2018 ford escape and that ford would only cover the cost of repairs up to 84,000 miles or 7 years and my vehicle has 94,000 so ford says they won't do anything to cover the cost of a new engine. since when is there an expiration date/miles on a recall? noone drives their car 12,000 miles a year anymore. these number's need to be reevaluated for a more accurate mileage. this recall needs to be extended to all ford customers since we've paid for a vehicle and didn't even get 100,000 miles out of it when it's report to last 200,000-250,000 miles. ford has had multiple issues with all of their eco vehicles.

The coolant leaks into the cylinder bore. this does not cause the car to stall until the coolant gets to low. the car stalled on my son (new driver) pulling into traffic due to the piston misfires caused by the coolant in the cold engine. dealer has confirmed coolant intrusion.

The contact owns a 2018 ford escape. the contact stated that while operating the vehicle, the check engine warning light remained illuminated and temperature gauge raised to hot, and the vehicle failed to properly accelerate. the vehicle was towed to the local dealer to be diagnosed. the contact was informed that there was coolant intrusion into the engine, and the engine short block needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was unknown.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure persisted. the vehicle was taken to the independent mechanic a second time and was diagnosed with coolant intrusion into the engine. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the failure mileage was approximately 109,000. the vin was not available.

The contact owns a 2018 ford escape. the contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated and lost motive power before returning to normal functionality. no warning lights were illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the torque converter. the vehicle was not repaired. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 56,000.

Got a check engine light took it for a diagnostic checkup and was told i had coolant intrusion. my vehicle has 104k miles so ford will not assist in any way to cover the cost of repair which i was quoted 11k to replace the engine at rod baker ford. this is a known issue with ford ecoboost engines

Engine due to coolant intrusion to cylinders. car hesitates to go, stalls out, hard to start tsb was released for this issue. the car is at a ford dealer and now needs a full engine replacement the engine light came on at 102000 miles issues started at 56000 reported to the dealer but never fixed 2 ford dealers didn't follow tsb issues 19-2375 to do repairs while under warranty. now over 100000, they want me to pay for repair after it has been reported to them for the last 50000 miles, and a tsb released matches the issues i reported

I received my car back from all star ford on [xxx] with a rebuilt transmission installed. since the repairs were under warranty i only had to pay $100 out of pocket. the following week i took the car in to have an oil change. the car seemed to run fairly well until [xxx]. the car started to make a strange rattling noise and a notification popped up saying that i needed to get an oil change soon. i thought this to be pretty strange as i had just got an oil change in april 2024 after i received the car back. i decided to take the car to get an oil change on [xxx] in which comments were noted that there was a major oil leak present and transmission fluid leaking as well. the following day on [xxx], as i was out and about, the car started to make the rattling noise louder as i started the car. i shifted the car in reverse to back out of a parking spot and then when i shifted into drive the car would not accelerate. i shifted into park and attempted to start the car again and it shut off and would not move. i had the car towed to all star ford same day and dropped the keys in the drop box because they were closed. i called again on [xxx] and was informed that the system had shut down at the shop and they could not get the approval from ford corporation to fix the issue. he stated that the mechanic diagnosed that the plate between the transmission and the engine was cracked and needed to be replaced. he estimated that he would be able to get the approval by 07/05/2024 and order the other parts since the shop had majority of the parts to replace again. he informed me that the repairs were still under warranty. i called on 07/10/2024 to check the progress of the repairs and frank informed me that they are currently working on vehicle and will update me. i called on 07/12/2024 and left frank a message for follow-up. frank called me back and stated that there are more issues with the car which includes fixing additional items such as the torque. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2018 ford escape. the contact stated that while her husband was driving at undisclosed speeds, the vehicle shuddered abnormally. the contact stated that during the failure, there was a cloud of white smoke coming from the exhaust pipes. the contact stated that the instrument panel indicated that the engine was overheating. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the coolant and engine oil were mixing, due to coolant intrusion, causing engine failure. the dealer was unable to specify the location of the leak. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure, and it was confirmed that the vin was not under recall or warranty. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 61,000.

The contact owns a 2018 ford escape. the contact stated that while driving at various speeds, the check engine warning light illuminated. the contact inspected the coolant reservoir and became aware that it was empty. the contact refilled the coolant; however, after attempting to drive the vehicle, the check engine warning light illuminated again. the vehicle was taken to an independent mechanic who determined that the coolant gasket was leaking. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 107,000.

Engine light came on. i took it to repair shop, they inspected and told me there is a coolant leak in the combustion chamber and i, eventually will have to replace they engine.therefore, in the county i currently live in, the vehicle will not pass required emission test and i will not be able to renew registration. the car is 2018 ford escape with only 46,413 miles with perfect service record.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the temperature gauge indicated that the vehicle was overheating, after which the vehicle entered limp mode and lost motive power. the contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic, who determined that coolant intrusion had damaged the engine. the contact was informed that a replacement engine was required. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12 (short block replacement after coolant intrusion). the manufacturer was notified of the failure, and a case was opened. the failure mileage was 89,000.

The contact owns a 2018 ford escape. the contact stated while attempting to start the vehicle, there was a rattling sound coming from the vehicle. the vehicle was taken to a local dealer who diagnosed and determined that the coolant level was low. the contact was informed that the head gasket was leaking coolant into cylinder #1. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 50,000.

The contact owns a 2018 ford escape. the contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle lost motive power and stalled. the vehicle was towed to the local dealer who diagnosed the vehicle and determined that coolant was present inside the engine and had caused severe engine damage. the contact was advised that the engine needed to be replaced. the vehicle was not yet repaired. the contact stated that the engine was previously replaced for similar failure. the manufacturer and local dealer were notified of the failure, but no assistance was provided. the failure mileage was 28,000.

The contact owns a 2018 ford escape. the contact stated that the vehicle was leaking fluid. the contact stated that the coolant level was very low, and the engine hot message was displayed. the vehicle was taken to the local dealer, who was unable to identify the source of the leak. a dye was placed in the cooling system, and the contact was informed not to add coolant. while driving at an undisclosed speed, the contact became aware that there was not enough coolant in the coolant reservoir. the driver added coolant. the vehicle was taken back to the local dealer, where it was diagnosed that there was damage to the undercarriage and that air pockets needed to be released from the system. the vehicle was repaired, but the failure persisted. the contact became aware of a fluid leak. the vehicle was taken back to the local dealer, where it was diagnosed and determined that the water pump, timing belt, and cooling lines needed to be flushed; additionally, the thermostat needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and referred to the nhtsa hotline for assistance. the failure mileage was unknown.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. the vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 72,344.

Flex broken again this will be 3rd flex plate put into car. all work done at ford car only has 80,000 miles on it about every 20.000 miles it brakes

Misfiring, running rough and low on coolant 55,000 miles only.

The contact owns a 2018 ford escape. the contact stated while driving at various speeds on several occasions, the vehicle stalled. the vehicle was restarted. the check engine warning light was illuminated. the vehicle was taken to a dealer where it was diagnosed that the short block needed to be replaced. the vehicle was then towed to an independent mechanic where it was diagnosed and determined that the short block needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 85,320.

Coolant intrusion caused my engine to have to be replaced.

This is the third time my lift-gate ( back hatch ) has started working intermittently. i assume the latch is an electromagnet. it is very unsafe as it does not always latch tight and there is no emergency release. century ford replaced the first latch on 3/11/21, r.o.342961. it was also worked on 9/15/21. the current incident started on or about 5/20/24

Coolant leak, engine damage, overheated engine

Antifreeze is leaking into the valves. it requires a new engine. the vehicle has 108000+ miles and has regular maintenance. the engine light came on and said the issue was the 2nd valve. could be a spark plug or coil. on the way to be serviced, very visible white smoke came from the exhaust. had all spark plugs and coils replaced for an update. light came on again as did the issue with power train warning. then the overheating of the car after only driving 2 miles. further inspection with a camera showed antifreeze in the engine. ford has already published technical service bulletin 2.0l ecoboost - coolant in cylinders, white exhaust smoke and/or illuminated mil as they recognize it is an issue. chrome [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The check engine light was intermittently on and off for several days in late june. we went to autozone to read code, which said misfire cylinder 3. so we bought spark plugs and asked our mechanic friend to replace all four of them before our road trip as the mechanic suggested. the safety of the driver and passengers was put at risk due to the high engine temperature warning while driving on the highway, indicating a potential engine overheating issue. we waited till it cooled down and saw the coolant was below the minimum level. so, we drove to a small car care centre. they didn’t find any leak and just added some coolant. and the check engine light was cleared. but it came back on again the next day and we were still loosing coolant. we were too worried to drive too far, so we went to meineke in new haven. they checked everything and replaced our four spark plugs again because the former ones were overtightened as they said. they also replaced rear brake pads and rotors, and did tune-up. the light was cleared again. however, the light came back on again on jul. 12. we’ve kept an eye on the coolant recently. and last week we found it was below the minimum level again. we replaced the cap of the coolant reservoir and added some fuel injection cleaner. we didn’t see any visible leak but are still losing coolant. 5. we don’t know if it’s safe to drive this vehicle even if this is only transport of our family. ford refused to help even if they failed to disclose that ford escapes have a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating with the check engine warning light illuminated. the vehicle was able to be restarted; however, the failure recurred. the vehicle was taken to an independent mechanic where the vehicle was diagnosed with coolant intrusion into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the dealer was contacted; however, the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 135,000.

The contact owns a 2018 ford escape. the contact stated the vehicle was running rough, with the check engine warning light illuminated. the vehicle had been taken to the dealer where it was diagnosed that coolant was leaking into the engine. the engine had been repaired. the contact stated that several years later the failure had reoccurred. the vehicle was returned to the dealer where it was diagnosed and determined that cylinder #1 and #4 were leaking, along with several other possible cylinder misfire. the dealer stated that there was oil covering the engine compartment and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure, and the contact was referred to the nhtsa hotline to report the failure. the failure mileage was 20,000.

The contact owns a 2018 ford escape. the contact stated while starting the vehicle, the engine was shuddering significantly. the check engine warning light was illuminated. the vehicle was taken to the dealer, where it was diagnosed with engine failure and cylinder #3 misfire. the dealer replaced the spark plugs; however, the failure persisted. the vehicle was taken back to the dealer, where it was diagnosed with coolant intrusion into the engine. the dealer determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 45,000.

Coolant leak into the engine. problem confirmed by ford dealer and repaired.

The contact owns a 2018 ford escape. while the contact's son was driving at an undisclosed speed, the vehicle was shaking abnormally with the check engine warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed with a blown head gasket. the contact was informed that the head gasket needed to be replaced. the vehicle was not repaired. additionally, the contact stated that the vehicle had been serviced by the independent mechanic three times due to the persistent failure. the manufacturer was made aware of the failure. the contact was informed that the repair was not eligible for coverage under the customer satisfaction program: 21n12. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 71,895.

The contact owns a 2018 ford escape. the contact stated that while her husband was driving approximately 35 mph, the temperature gauge raised to hot, and the vehicle started losing motive power. the vehicle was later towed to the local dealer who diagnosed and determined that the cylinder head had cracked and needed to be replaced. no additional information was provided. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was 46,000.

Low beam headlights keep burning out, no repair information on alldata and no recall for this safety problem.

The contact owns a 2018 ford escape. the contact stated that while his daughter was driving approximately 55 mph, the temperature gauge became extremely elevated. the contact’s daughter was able to pull over to the shoulder of the roadway to refill the coolant reservoir and allow the engine temperature to cool down. the vehicle was temporarily repaired. the contact stated that later the same day, the failure reoccurred. the vehicle was towed to a local independent mechanic where it was diagnosed that there was a coolant leak present inside the engine and there was an abnormal odor coming from the exhaust. the vehicle was not repaired. the local dealer was contacted, but the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 91,379.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was drivable. the vehicle was taken to an independent mechanic and was diagnosed with an internal coolant leak into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the contact researched online and became aware of nhtsa campaign numbers: 17v209000 (engine and engine cooling) however, the vin was not included in the recall. the manufacturer was contacted and confirmed that the vin was not included in the recall. the failure mileage was 95,000.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the vehicle was jerking. additionally, there was an engine misfire. the vehicle was taken to the dealer where it was diagnosed with coolant intrusion. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 85,510.

Ford designed, manufactured, and sold flawed 1.5l engines. ford initiated customer satisfaction program 21n12 as a result. this program unfairly limit the manufacturer’s liability for their design. mileage is limited to 84,000. i myself easily googled and located many complaints online of the coolant intrusion issue not occurring until after the 90,000 mile mark. how is ford able to self-limit their liability for their dangerous and clearly faulty design? this is impacting many people who can’t afford to drop another $14,000 on an engine replacement (when many of us are making payments on a now un-driveable vehicle). who will hold ford responsible?

We started noticing the car hesitating and engine light came on. we took it to mechanic who replaced coils and spark plugs. we drove it for two days and the same problem occurred but only worse. we took the car back and they told us it looked like one of the spark plugs was melted and tried to fix it again only for it to continue as soon as we pulled out of lot. so 3 times at that mechanic and it drove slightly ok for about a week. the next week all kinds of sensors and lights started popping up such as 4wd disabled , abs, hills auto start disabled.we took it to the ford dealer to get a tune up thinking that was the problem only to receive a phone call saying our engine is ruined. there was coolant leaking into the engine and they found metal shavings in the engine. they informed us this was an ongoing problem for some time. they also stated if they put the same engine in the car as a replacement that it would probably be faulty too. they proceeded to tell us that, because we were outside of our warranty, we could either pay 8-10k for a new motor or we could start over buying a much more expensive car. we only have 9,000 left to pay off so exactly 1 year left on our paying off the car and they want us to keep paying them while we pay them more money to fix their problem?!!! we have been with ford for 10 years and experience a recall before. we lived in california at the time so we were covered under lemon law. this is beyond poor business practice. there are thousands and thousands of people with this very issue and they do nothing to help their consumers who make them rich.

Vehicle has less than 100k miles and has an engine failure resulting from coolant intrusion. ford support admits this is a known issue but refuses to give any remedial action to solve it because the nhtsa handles recalls not them. they will not tell me anything unless i pay to have it towed to a dealer and pay for diagnostics.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed on the highway and changing lanes, the vehicle lost motive power. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who determined that the spark plugs needed to be replaced. the vehicle was taken to the local dealer, where it was diagnosed that the short block needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and opened a case. the failure mileage was approximately 92,000.

Coolant intrusion into the engine, poor engine design.

The contact owns a 2018 ford escape. the contact stated the while driving at a moderate rate of speed, the temperature gauge indicated that the engine was hot(h). the "engine fault service now" message also appeared on the instrument panel. the contact pulled over and checked under the hood and became aware that the coolant reservoir was empty. the contact added coolant however, the failure returned the next day. the contact took the vehicle to three independent mechanics who could not determine the cause of the failure. one mechanic eventually placed a camera inside the engine which showed that the coolant was leaking into cylinder #3. the vehicle was taken to a dealer where the contact was informed that there were no recalls on the vin. the vehicle was not repaired. the manufacturer was also notified of the failure and provided the same information as the dealer. the contact was referred to the nhtsa hotline to file a complaint. the failure mileage was approximately 107,000.

Coolant began leaking into the cylinders causing my car to overheat while driving making this dangerous

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant intrusion into cylinder #1. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 52,500.

Took vehicle in to be serviced for a crank shaft position sensor yesterday 7/31/2024. have never had any other issue, but was told that they found coolant in our spark plug cylinder 3. the dealership said it would be around $9.000.00 for a new engine. dealership said there was massive amounts of smoke and we have never experiences this issue in the past. was last serviced on 6/24/024 with 92.086 miles.

The contact owns a 2018 ford escape. while the contact’s wife was driving approximately 65 mph, the vehicle was a vibrating abnormally with an abnormal sound. the contact stated that after the rpm rose to 3,000 rpm the abnormal sound ceased. the driver pulled over to the side of the roadway and contacted an independent mechanic by phone. the mechanic listened to the sound and informed the driver to continue driving the vehicle. the vehicle was taken to the same independent mechanic who diagnosed that the flywheel had fractured and needed to be replaced. the vehicle had not been repaired. the mechanic referred the contact to the dealer. the vehicle was taken to the dealer where the diagnosis was confirmed. the flywheel was replaced. the manufacturer was made aware of the failure. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 115,000.

In march of 2024 warning lights for abs, hill assist, traction control came on while the car was driving. we stopped driving and had the error codes checked at a autozone who said the sparkplugs where misfiring on cylinder 3. it was changed and when we started the car it blew white smoke and the engine seized. the repairs were over $6000. we were told ford had a class action suit which closed on november of 2023. we opened a case but ford closed it and will not help with known problems with the 1.5 lt engine.

I have had to replace multiple headlight bulbs every few months, but recently both headlights just stopped working. the bulbs and fuses are fine. if this had happened at night, i would not have been safe driving this car.

When changing the sparkplugs, sparkplug #2 broke off in the engine and needed to have the heads replaced. this was 100,00 mile and the warranty had just ran out so we had to pay over $4,000 out of pocket to the local dealership for this repair.. this is a known issue with ford but they will not issue a recall. there was no warning lights or sounds that this was an issue.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the engine misfired and the vehicle jerked. the vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 44,000.

I found coolant reservoir was really low. and found a check engine light. i scanned and found a code related to misfiring. after googling it i found that is a commonly issue in this vehicles related to a bad engine design. i am in edmonton, alberta, canada. and bought the car here. so i am wondering if we are covered by this vehicle complaint.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the engine warning light illuminated. the vehicle was driven to an auto zone and the mechanic suggested there might be a spark plug failure, but the vehicle was not diagnosed. the contact then drove to the dealer and the vehicle was diagnosed with coolant intrusion. the contact was informed that the engine needed to be replaced. the dealer also notified the contact of an undisclosed tsb associated to the engine coolant intrusion; however, the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 102,000.

Coolant is leaking into the engine and combusting, causing smoke. happened on the highway, i had to stop and was almost hit. local mechanic confirmed the problem, says the engine could catch on fire if i had kept driving it. the check engine light came on.

It is a power train failure. hi my name is [xxx] i bought a 2018 ford escape se 1.5l eco boost on 9-3-2022 and it had 75,000 miles on it. i’m now finding out that it had a recall (21n12) when i bought it that expired at 84,000 miles. my car is now at 120,000 miles and my engine needs to be replaced. i was never told about the recall and was still sold the car that didn’t even last 2 years!!!!! now it’s going to be $8,000 to replace my motor. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Engine dead due to coolant intrusion from the manufacturing defect in the cylinder walls.the defect is known to be an issue according to technical service bulletin 22-2229

The contact owns a 2018 ford escape. the contact stated while at the local dealer for routine maintenance, upon further inspection, the contact was informed that a tune-up could not be performed due to a spark plug not being able to be removed. in addition, the contact was advised that there was a coolant intrusion into the engine. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 117,000.

Coolant is leaking into cylinder 3 and is confirmed by a repair/service shop that it has a bad head gasket. no one else including dealership has inspected it. upon research, this appears to be a well known and widespread issue with the ford escape 2018 as well as other years of this model. ford continues to give no action, recall, or recourse for those affected who will be out over $5,000k to repair their engine.

While driving the engine would run rough and started missing which resulted in diminished power. took it to mechanic to change spark plugs. problem still continued. took it to ford dealership for diagnostic test. they determined there is coolant intrusion in cylinders #2 & # 3. recommended engine replacement.

Loss of power. driving up hill, normal acceleration. electrical- corrosion in the fuse box under the hood. corroded fuse pin connector plate. found wire from ecu relay to ecu fuse pin plate corroded and completely broke from corrosion. ordered used fuse box online, opened up the fuse box and found the same exact fuse pin plate corrosion as my vehicle. local dealer ship told me they are replacing fuse box in customer cars on average once or twice a month.

Coolant leak caused engine failure while i was driving. engine warning came on and alerted me the engine was overheating and to pull over as soon as it was safe to do so. i did immediately and had the car towed to ford dealer garage

The engine was throwing multiple codes from misfires to crank sensors. low coolant light was not working. engine ended up having a blown head gasket and overheated because of low coolant. upon researching the problem, i have found that this is a huge issue with the 1.5l eco boost and many people are having their motors blown while ford does nothing about the problem.

While driving i received a ‘engine failure, service now’ notification; however, the check engine light was not on. i immediately called a ford dealership and said it was fine. i did not trust it and took it to an o’reilley’s store to get a free diagnostics, everything was cleared. the next morning i still went to the dealership to ask. at this point the notification wasn’t on anymore but i did notice there was no coolant in the tank. they ran a regular diagnostics and told me car was fine. again, i didn’t trust it and asked for more diagnostics. after charging me $200 they did it and found coolant leaking into the engine and cylinders. car still runs but it did not make me feel safe driving with the notification and the rest of the diagnostics showing zero issues was extremely suspicious. they told me my engine needed to be replaced. i researched the issue and found ford notified widely this issue in early 2020 and ford dealership sold me this in late 2020 and never told me about said issue or notification. i was told there is a program to get it fixed but is not active anymore. on too of that, ford had a warning on my car vin number for two years and they never notified me of it during service appointments for the last 2 to 4 years i have been going there. i do not feel safe driving my car and ford won’t do any repairs about it even after they admitted to me it was a manufacturing fault and my car is under that block/build affected.

Purchased vehicle used and had my mechanic inspect it. they reported that there was a possible coolant leak and so i took it back to the dealer, antwerpen toyota. they couldn’t find anything. after a couple oil changes where my mechanic continued to state there was a coolant leak somewhere, went back to antwerpen where they said it could be that the radiator isn’t sealed properly. took it to a proper ford dealer who has now said there is coolant intrusion in an engine cylinder and the engine needs replaced, which from looking online, seems to be a frequently occurring issue with these engines that has not been recalled

On friday, august 9, the check engine light was blinking and the car ran roughly. on saturday, august 10, i had my car towed to aaa repair. current codes: p0316 - misfire detected on startup; p0302 - cylinder 2 misfire; swap cyl2 coil to cyl4 & retest..misfire remains on cyl2. tsb:22-2322 indicates cylinder failure allowing coolant into the engine causing misfire and rough running. aaa recommended vehicle service be done at the dealership—complete engine rebuild/replacement. the dealership recommends a complete engine rebuild/replacement with an estimate of $11,400. the balance on paying off the car is $8,400.

The contact owns a 2018 ford escape. the contact stated that the hatchback failed to open while pressing the power emergency release button and while using the key fob. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not notified of the failure. the failure mileage was unknown.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the engine started to misfire, with the check engine warning light illuminated. the vehicle was able to restart; however, the failure recurred. the vehicle was taken to an independent mechanic where the vehicle was diagnosed with coolant intrusion into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the dealer was contacted, and the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 136,000.

The contact owns a 2018 ford escape. the contact stated while parking the vehicle, the check engine warning light illuminated. the vehicle was taken to a toyota dealer where the vehicle was purchased. the dealer determined that there was coolant intrusion into the cylinders due to a cracked engine block. the dealer determined that the engine needed to be replaced. the dealer informed the contact that the repair could not be covered under an extended warranty because the vehicle had exceeded the mileage limitations. the vehicle was not repaired. the ford dealer and manufacturer were not notified of the failure. the failure mileage was approximately 86,000.

Low coolant reservoir condition and coolant into the engine with regular driving and maintenance. after 58,000 miles the owner had intermittent check engine lights stating to check or change the ignition coil and/or plug on 2 of 4 cylinders. owner did this at their own expense, and check engine light continued to go on and off intermittently and refilled coolant reservoir. at 60,000 miles the owner experienced some white smoke coming from engine and additional check engine lights with the same codes and one additional code relating to misfire. owner took the vehicle to an independent mechanic which tested it and found coolant into affected cylinders. shop advised owner to rebuild or replace the engine, but after further research into this issue identified it as catastrophic engine failure and new engine replacement from ford would be required. owner spoke to ford who instructed him to take it to the nearest ford service center for further diagnosis and repair. after 2 days service department contacted owner back and told them the repair cost for new engine is $6450 and ford may provide some assistance based on the age and mileage of the vehicle. vehicle was repaired at owner expense and now awaiting further assistance due to recall needed on this issue due to safety concerns and lack of drivability once service light is encountered. vehicle did not catch on fire, but fire or mechanical breakdown while driving was another concern from the owner at the time and why the vehicle was towed to ford service center.

The contact owns a 2018 ford escape. the contact stated while driving approximately 45 mh, the vehicle stalled. the vehicle failed to restart and was towed to the residence where a handheld diagnostic machine failed to retrieve any fault codes. additionally, while the vehicle was parked on several occasions, the vehicle failed to start. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 95,000.

The engine has failed due to a cylinder misfire that was caused by coolant leaking into the engine block. mileage on my car is 85,918 ford had a recall on the engine but the recall was for 84,000 miles or below. so, my car is over by 1,918 miles. ford says they can’t do anything to offset the cost of getting a new engine.

I had a problem with my engine overheating and took it to ford dealer for service and was advised that water had gotten into the cylinder #2 i believe and ruined the engine. the dealer said the water was getting into the engine block and i needed a new engine. another service director from another dealer said their was a issue with ford and there was a program on this. a new engine is around $7500 and this was quite a shock since i am on social security. i contacted ford and they said it was not their problem and referred me to you for help on this issue. please advise asap since they want to install the new engine next monday or tues at pittsville ford in pittsville, md. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The coolent intrusion into the cylinders cause catastrophic engine failure. ford knows this and still sells these. they will not cover the new engine.

A couple of weeks ago my car started shaking and the engine light came on. i took it to the dealer to be told the engine blew and a replacement would be over $11k. the problem is a valve was stuck open and oil got into it. the car is barely 6 years old and has had regular service.

Engine coolant into cylinders, resulting in white smoke exhaust, fouling spark plugs and coils due to engine coolant leak in combustion chambers, and engine coolant leak due to issue.

The contact owns a 2018 ford escape. the contact stated that the check engine warning light was temporarily illuminated. additionally, the contact stated while the vehicle was idling at a red traffic light, an unknown message, and the message "emergency stop" were displayed, an alarm sounded, and the vehicle stalled. the vehicle failed to restart and was pushed into a parking lot with assistance. the vehicle was towed to an independent mechanic, where it was diagnosed with cooling system failure and coolant intrusion into the engine. the mechanic determined that the engine needed to be replaced. the mechanic related the failure to an unknown tsb number. the vehicle was not repaired. the used car dealer was notified of the failure. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 120,000.

The coolant and coolant system suddenly failed resulting in a full engine replacement. there were no noticeable signs of where the coolant went either. the auto is regularly serviced at a ford garage had a sensor replaced 6 months ago and no other issues were diagnosed.

The contact owns a 2018 ford escape. the contact stated while starting the vehicle, there was white smoke coming out of the exhaust pipe. additionally, the contact noticed that the coolant level was significantly low. the vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion in the engine. the dealer determined that the short block needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vehicle was not covered under ford campaign number: 21n12. the failure mileage was approximately 66,000.

If you own a ford escape 2017-2019 this is a must-read it will not let me upload but go to ford.com customer satisfaction and put your vin number in they owe you a new engine. this is a cover-up as they are not a recall since there has been no one hurt to whom it may concern, august 17, 2024 i bought a 2018 ford escape sel on [xxx], well several months back i noticed that i had to keep adding more coolant and oil. since the car is always parked inside, you would think you could see something on the floor. well, i never saw anything. so, on august 8, 2024, i took it to my mechanic who on august 13, 2024, said that i needed a new engine do the following engine codes p0300, p0301-p0304, p0316, p0217, p1285, and/or p1299. after a few moments of silence, my mechanic said “but i might have something that can help you with the repair. i honestly thought well guess he has a payment plan i was sure hoping as i did not have the $5,676.09 and nowhere to get it from plus paying the car notes. that is when he told me at the customer satisfaction program the only issue was it is either 7 years our younger on the car or less the 84,000. my car is 6 years old but has 98537 miles. i thought why not call them and talk to them anyway. talked with a rep on my 1st call and could tell she was reading the script from start to finish. i asked her why i had not received a letter or even a notice on the ford pass app. she told me they sent one round of letters and nothing else and will not send anything else unless it becomes a recall. well, a recall happens when someone is in danger of being hurt or killed by the product. so, i asked for a supervisor and was told one would call me back within twenty-four business hours. two days had passed so i called them back and was about to speak to someone who stated they were a supervisor and went thr information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2018 ford escape. the contact stated when the vehicle was started, the engine was idling roughly. the vehicle was taken to an independent mechanic where it was diagnosed with head gasket failure. the contact was advised to take the vehicle to the dealer for assistance. the vehicle was towed to the dealer where it was diagnosed with engine failure. the contact was informed that the engine needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and a case was filed. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 53,249.

After my car started and i tried to go, it shook a little, and the check engine light came on. i got it checked at a service station, and they said my coolant was low and my engine was shot, it appeared that there was a leak in the coolant that was leaking into and ruining the engine. i do not feel safe driving the car in the case that is breaks down, and with only 32,000 miles on it this is not standard for the car.

Coolant leaked into engine cylinder causing catastophic engine failure. my [xxx] daughter was driving down highway when car suddenly started shaking violently and engine light comes on. she managed to pull off without crashing. had it towed to a ford dealership. they diagnosed issue and replaced the engine. took over 2 months to replace. see paperwork attached. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. the local dealer was contacted, and the vehicle was diagnosed with engine failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 147,700.

Car was overheating, took it to ford taylor they said coolant leak in the engine, and the customer satisfaction program had ended so we have to pay for repair 6k. we agreed to pay but they never repair the car we keep calling and they didn't fix it. the car was in ford for 5 months no repair then they called that the repair cost is now 14k, we had no choice than to pick it up. car in our house for 10months now, car not moving no one want to buy it. so sad we have to go through this.

The torque converter was bad. my car was shaking at stop sign, light, or in traffic jam. had to put in neutral every time i was in those situations. car would stall pulling out on a hill or incline. i was in dangerous situations

Coolant temperature unable to drive again

Coolant temperature high can not drive again .

Car keeps saying coolant temperature high now i can not drive it

My car overheated and broke down on the highway. towed in to a repair shop and was told i needed a new engine because of leaky coolant in the gasket? i just paid my car off last month, purchased directly from the dealer in 2019. it has an eco boost which are having these issues across the board. i was told the cost to repair or replace a new engine could range from $3500-6000k. are they going to recall this vehicle as well? i can’t afford that and should not have to pay that for 5 year old car i would like it to added to recalls with this issue.

The contact owns a 2018 ford escape. the contact stated while driving at various speeds, the engine overheated with coolant leaking from the engine. additionally, the vehicle shut off while depressing the accelerator pedal. the check engine warning light was illuminated on the instrument panel. the vehicle was taken to eddie gilstrap motors, inc. (207 s main st, salem, in 47167) where the contact was informed of an unknown recall; and the engine was replaced under the recall. approximately two years after the engine replacement, the contact stated heavy, white smoke was coming from the exhaust pipe, without warning upon starting the vehicle. the contact stated that the coolant level remained low. the vehicle was taken to the dealer where the contact was informed that coolant had leaked into an engine cylinder, resulting in engine failure. the manufacturer was notified of the failure and the contact was provided a case number. the contact was then referred to the nhtsa hotline to file a complaint. the vehicle was not repaired. the failure mileage was approximately 124,000.

I replaced the engine cause the head gasket was blown previously. 2 months later my check engine goes on and powertrain - on powertrain trouble code[s]: p0301 cylinder 1 misfire detected code p0301 indicates that cylinder 1 had too many misfires within a predetermined period of time. p0301 cylinder 1 misfire detected p0300 random misfire detected p0304 cylinder 4 misfire detected secondary trouble code[s]: p0300, p0304, p0301, p0300, p0304

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the message “engine critically overheating” displayed. the vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine block had failed and needed to be replaced. the dealer was contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the failure mileage was approximately 80,000. the vin was not available.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer, where it was determined that the engine needed to be replaced due to coolant intrusion into a cylinder. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 78,000.

The contact’s daughter owns a 2018 ford escape. the contact stated that while his daughter was driving at an undisclosed speed, the vehicle experienced inconsistent acceleration and rough driving with the check engine warning light illuminated. the vehicle was taken to the local mechanic who discovered that there was no coolant in the coolant reservoir. the mechanic later discovered coolant inside the engine and informed the contact that the engine needed to be replaced. the vehicle was not yet repaired. the manufacturer and local dealer were notified of the failure, but no assistance was provided. the failure mileage was 144,483.

Coolant intrusion into engine cylinders and other components in the powertrain. warranties and ford companies do not cover this. it is a factory flaw.

1.5l ecoboost engine block failure, crack letting cooling into cylinders

I have coolant leaking into my engine. there are several misfires occurring ans it doesn’t always start. have replaced spark plugs and a few hoses. issue still isn’t resolved

We took our car into ford dealership because we noticed the heater was blowing only cold air. no other problems were evident, car was running fine. the dealer called and told us that the engine was destroyed because the coolant leaked into the engine block. car did not indicate there was coolant leak, of which we were totally unaware. we had no idea we were driving a vehicle that could have had a sudden power failure or engine could have caught fire. our dealership and ford are working out the details of our financial obligation to have the engine replaced.

Coolant intrusion in the cylinder 2. advised to replace longblock to rebuild engine. cost is at $10,000 plus a coolant flush.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the engine overheated. the contact drove the vehicle to the shoulder of the road. the contact opened the hood to perform an inspection and became aware that the coolant reservoir was empty. the contact stated that there were no indications of a coolant leak. the contact allowed the engine to cool off and added coolant to the reservoir. the vehicle was driven to the residence. the contact performed an inspection and discovered that coolant had leaked into the crankcase. the contact attempted to restart the vehicle; however, the vehicle failed to start. the vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the crankcase. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 87,000.

The contact owns a 2018 ford escape. the contact stated while driving at an undisclosed speed, the message to “stop and pull over” was displayed. the vehicle was taken to an independent mechanic and the contact was advised to take the vehicle to the dealer for assistance. the vehicle was taken to the dealer where it was diagnosed with engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 134,175.

Coolant leaking into engine causing engine failure. entire screen and navigation system stopped working as well as the charge ports.

The contact owns a 2018 ford escape. the contact stated that while operating the vehicle, the check engine warning light illuminated, and the engine overheating message was displayed. upon inspection, the contact discovered that there was no coolant in the coolant reservoir. the vehicle was taken to a local mechanic who diagnosed a cylinder #2 misfire within the engine. the spark plugs and engine coils were replaced, and the failure was temporarily remedied, but the failure reoccurred. the cause of the failure was not yet determined. the manufacturer and local dealer were notified of the failure. the failure mileage was 118,000.

After the check engine light came on, i took my vehicle to a mechanic. they informed me there was coolant in the cylinders, which required a full engine replacement. this is tied to known issue technical service bulletin 2.0l ecoboost - coolant in cylinders, white exhaust smoke and/or illuminated mil 22-2229 a known issue by the manufacturer, is resulting in an $11,000 engine replacement with no manufacturer assistance. this needs to be addressed and no other consumer should have to bear the burden of manufacturer error.

Coolant in the cylinders, resulting in full engine failure/replacement.

The contact owns a 2018 ford escape. the contact stated that while starting the vehicle, the vehicle vibrated abnormally. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed that there was a coolant leak into the engine. the mechanic determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 86,000.

The contact owns a 2018 ford escape. the contact stated that while his wife driving approximately 65 mph, she observed that the "high engine temperature - stop safely" message was displayed. the contact stated that the vehicle stalled, and his wife was able to coast to the side of the highway. the contact stated that his wife was able to restart the vehicle and drive back to the residence; however, the vehicle stalled, and the driver was unable to restart the vehicle. the contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that there was coolant intrusion into the engine. the dealer informed the contact that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was 60,252.

The engine light came on in my 2018 ford explorer. i took it to the mechanic and was told my engine is failing and the coolant is leaking into the engine. he told me this is a common issue with this car and has happened to other people. he suggested i call the place i bought it to see if they can help pay. i called them and was told there is nothing they can do because my warranty expired three months ago. they said i could by another warranty but would have to wait 30 days for it to go into effect and the car may not last that long.

I had to have a new engine put in my 2018 escape due to antifreeze getting into the cylinder. i was told by a ford service department that it is a well documented and known engineering defect, but ford is refusing to do anything about it. i was driving home when the warning light came on and started dinging. it said the engine was hot and to stop immediately. it did not catch fire, but that was what i was afraid it was going to do. when i started looking into this, i have found that there has been cars catching fire from this problem.

My engine was replaced last year due to an issue with coolant leaking into the engine and stalling it, therefore my engine was replaced due to a customer satisfaction recall. one year later, the same thing is happening again and i have to get the same repair done.

The contact owns a 2018 ford escape. the contact stated while driving approximately 50 mph, the check engine warning light illuminated, and the vehicle lost motive power and decelerated. the vehicle was later towed to the local dealer who diagnosed the vehicle and determined that there was coolant intrusion into cylinders #1 and #2, and the long block needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was 62,600.

The contact owns a 2018 ford escape. the contact stated that there was an abnormal rattling noise coming from the vehicle during cold starts. the failure persisted, and the check engine warning light illuminated. the vehicle was initially taken to an independent mechanic where a diagnostic test showed that there was coolant intrusion into engine cylinder #4. the vehicle was diagnosed with engine failure and the contact was provided an estimate for the repair. the dealer was notified of the failure and the vehicle was towed to the facility where it remained. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 55,000.

The contact owns a 2018 ford escape. the contact stated that after an oil change, the vehicle was started and revved up and was running rough. the contact turned off the vehicle and confirmed that the oil cap was secured. the vehicle was restarted and the vehicle self-corrected. the next day while starting the vehicle, the check engine warning light illuminated. the contact received notification on the vehicle app of engine failure. the vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into cylinder #4, causing engine damage. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and confirmed that the vin was not included in a recall or covered under warranty. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 52,903.

I got a oil change in june 2024 and in september 2024 it said change engine oil soon so i go to walmart get it done they informed me my engine was very low on oil which they said was odd being i just had a oil change 2 months ago and then they informed me i have coolant leaks and the dealer who i lease from had to known about this and sold me this car without full knowledge of what was wrong and my warranty has expired through them and when i called them to complain about having issues they kept giving me the run around and now they know my warranty expired they are telling me where to take it and said i would financially responsible for the repairs i can’t afford car payment insurance and replace and fix the coolant leaks

Coolant leaking into cylinder 3 causing engine issues. problem occurred 3 times in the last 6-7 months. less than 100k miles

Check engine light came on. brought to dealership and told long block replacement needed under tsb 22-2229. manufactured defect of block is root cause. ford nor dealership are helping at all. this is a manufactured defect that was known to dealership at time of sale. there was no information relayed. ford has multiple vehicles with recall for same issue but not mine.

While sitting in my car at idle in park, the car cuts off after 20 minutes or so. at this point, the car will not restart, and it seems that the battery is dead. it did not respond to an attempted jump start, however. on the first occasion the car restarted normally after approximately 1 hour. it has been starting and running fine since then. . on the second occurrence, today, the car shut off while idling in park. it has been 1.5 hours. since auto shutoff left me stranded. the car finally started. i have on occasion put a car ( this is a new one) in park when stopped in traffic.

I bought a 2018 ford escape 1.5l ecoboost as the 2 or 3rd owner. there were no recalls i checked and also did a carfax when i bought the car 7/4/2024. i was driving the car and all of a sudden the car slows itself down from 50mph to 5mph and give me a warning car is overheating. got to side of road safely and took to the mechanic he then told me about fords customer satisfaction program but since i have 95k miles my car does not qualifiy as they only gave 4 months to people with 84k miles to get fixed free if you are over they will nto fix. i did not own the car when they sent this out in 2022 and there was nothing made public about this engine isssue they are aware of. i am still sore from the seat belts locking up and have neck issues. this car sits in my garage as a paperweight now.