2017 HONDA Pilot

Transmission system light keeps coming on, emissions system problem light keeps coming on. Car jumps, Issues with car accelerating.

This is in regards to the idle stop “feature” on my 2017 Honda Pilot elite. When the vehicle comes to a full stop, the engine cuts off in order to save fuel like it’s supposed to. However, when it is time to move again, the vehicle randomly stalls causing the car to completely turn off. This can be potentially fatal as the brakes then do not engage fully (car is off) and a message appears in console saying “to start engine: press brake and push (engine on)” . This is most definitely a safety issue especially if this happens in the middle of traffic. This happened three times just today and is so scary. Thank goodness it started back up but it was in a lot of traffic and I’m scared it’s going to happen on the freeway. I was in California a few months ago and it did the same thing. However at that time I didn’t think much of it. Someone is going to lose their life over this and Honda is going to have a huge lawsuit. This problem needs to be recalled!! Have an appointment at the dealership on Monday but in the meantime I am scared to even drive the vehicle.

Car would not start in traffic after start stop function was engaged. Ongoing same problem for over a year

The auto idle stop intermittently fails to restart the engine, posing significant safety hazard.

car stalled out at a stop light and would not restart for 4 minutes. it went on auto stop function and would not turn over or restart with cars coming up on us. This is the second time this has happened within the last month. This is a major safety concern when this happens which could cause a serious accident. We bought the car brand new from a Honda dealer. I will not put my family in a car that is unsafe. we are going to return the car back to the dealer, and if it can’t be successfully repaired, we have no choice but to get rid of the car.

On [xxx] i was driving my 2017 honda pilot [xxx], 11 miles south of mammoth lakes, ca. about [xxx]. suddenly, simultaneously, my pilot’s engine light began to blink, the entire instrument panel lit up, and my steering wheel began to lock up as the vehicle was losing power. i was able to get the vehicle onto the shoulder without hitting the guardrail that was inches from where i stopped. smoke began to pour out from under the hood, and liquid began to empty out from underneath. we needed to get towed to our vacation destination spot, which was 12 miles from where we broke down. since this happened on the weekend, needed to get towed again on monday april 14 to the honda dealer in bishop, 44 miles from where we were staying. the service manager took photos. there is a giant hole in the engine, none of which was caused by anything i’d come in contact with on the road. to american honda corp. i have some questions for you: why isn’t the 2017 pilot part of the recall? why did you include 2016 and 2018 but not 2017? do you expect me to have any more trust in your product, or think i will be recommending to friends and others that you make a safe, reliable vehicle? can you begin to imagine the stress, anxiety and not to mention insane amount of $ it will be costing me for a new engine? not to mention the money i’ve already sunk into paying for the vehicle and it’s required maintenance? did you also know that i have 80,000 miles on the pilot’s current odometer? do you know that i have never been in an accident or have had a speeding ticket? do you care to know that i did every service required, on time, and always at the honda dealer near my house because i am about following rules and recommendations put forth by you, for the maintenance and safety of my honda pilot? do you realize how lucky and grateful my husband and i are that, because of conditions and traffic the afternoon this happened we are lucky to be alive? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

On april 12, 2025 i was driving my 2017 honda pilot northbound on hwy 395, 11 miles south of mammoth lakes, ca. about 5pm. suddenly, simultaneously, my pilot’s engine light began to blink, the entire instrument panel lit up, and my steering wheel began to lock up as the vehicle was losing power. i was able to get the vehicle onto the shoulder without hitting the guardrail that was inches from where i stopped. smoke began to pour out from under the hood, and liquid began to empty out from underneath. we needed to get towed to our vacation destination spot, which was 12 miles from where we broke down. since this happened on the weekend, needed to get towed again on monday april 14 to the honda dealer in bishop, 44 miles from where we were staying. the service manager took photos. there is a giant hole in the engine, none of which was caused by anything i’d come in contact with on the road. to american honda corp. i have some questions for you: why isn’t the 2017 pilot part of the recall? why did you include 2016 and 2018 but not 2017? do you expect me to have any more trust in your product, or think i will be recommending to friends and others that you make a safe, reliable vehicle? can you begin to imagine the stress, anxiety and not to mention insane amount of $ it will be costing me for a new engine? not to mention the money i’ve already sunk into paying for the vehicle and it’s required maintenance? did you also know that i have 80,000 miles on the pilot’s current odometer? do you know that i have never been in an accident or have had a speeding ticket? do you care to know that i did every service required, on time, and always at the honda dealer near my house because i am about following rules and recommendations put forth by you, for the maintenance and safety of my honda pilot? do you realize how lucky and grateful my husband and i are that, because of conditions and traffic the afternoon this happened we are lucky to be alive?

Odometer fraud. the contact purchased a 2017 honda pilot. the contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. the vehicle was a private sale on facebook. at the time of purchase, the vehicle mileage was 76,000, and at the time of checking the carfax, it was discovered that the mileage was 145,755.

The contact owns a 2017 honda pilot. the contact stated while driving at approximately 75 mph, the check engine light was flashing. the contact stated that several unknown warning lights were illuminated, and the vehicle stalled. the contact stated that the steering wheel was almost seized. the contact stated that while depressing the brake pedal the vehicle did not slow down. the contact coasted off the highway. the contact attempted to restart the vehicle, but the vehicle failed to start. the contact towed the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 103,000.

The contact owns a 2017 honda pilot. the contact stated that upon coming to a complete stop, the auto idle stop system activated, turning the vehicle off. while attempting to continue driving, the contact became aware that the system had failed to restart the vehicle. after several attempts, the vehicle was able to be manually restarted. after restarting, the vehicle returned to normal functionality, but the failure became a regular occurrence. no warning lights were illuminated. the vehicle was taken to the dealer, who was unable to duplicate the failure. however, the dealer replaced the battery as a precaution. the vehicle was repaired, but the failure reoccurred. the manufacturer was not notified of the failure. the failure mileage was 76,000.

Tiene un bote de aceite y se me encendi la seal de problema en la transmisin mientras iba rodando por la autopista

Auto engine idle will not start the car back up sometimes. if i forget to disable the auto engine auto before each trip, sometimes we will stop at a light or stop sign and the engine shuts off like it is supposed to. the problem is that periodically, the engine will not start back up when we are ready to go. the whole car shuts off and there is a specific order of pressing the brake and pushing buttons that we have to go through to start the car back up. very dangerous while sitting in traffic. has happened numerous times. have taken to dealership numerous times with no solution. i have a video of it after it is shut down, but cannot attach it because it is more than 5mb.

The vehicle when stopped or at low speeds when idling, flips from drive to neutral. the the battery lights red and the oil lights red on the dash. the vehicle seemingly shuts off. you have to put it in park, press the start/stop button and the vehicle restarts. it generally happens several times in a row episodically, but not over long stretches of time. it seems impossible to replicate until it happens the next time.

Few minutes after my wife got home the car alarm began beeping and there was a fire coming from the engine of the car. we called 911 and the fire kept getting bigger. once the fire department arrived and put out the fire we saw a huge damage on the car. we don't know how the fire could have started while the engine was off . we are concerned about the safety of this company's car.

I got a warning on my dashboard says "emissions system problem" my vehicle has only 58k miles on it. i checked the recall but is not there. i chat one of the agent "renee' told me to file complaint if i want. is my vehicle still under warranty for this issue? thank you.

Auto idle stopped engine waiting in traffic and then it would not restart. i took my foot off the brake, pressed the gas and nothing would work. eventually, i was able to get the vehicle in park, turn it "off" and then turn it back on.

This problem involves the auto-idle stop feature of my vehicle. while stopped in a long line of cars, and the brake pedal depressed, i had been moving forward slowly in this line. each time i take my foot off the brake pedal, the engine restarts automatically, and i pull forward. then, when i hit the brake again and stop, the engine shuts off, but usually goes into accessory mode. first, this started to malfunction and the radio, electrical system would shut down, incorrectly, then restart once i took my foot off the brake. but then, on this particular saturday, when i took my foot off the brake one particular time...the car did not restart. the whole car, electrical system and everything shut down. i then tried to manually restart the car by putting the car in park, depressing the brake pedal, and pressing the start button. the car just clicked, and all the lights on the dash were flashing on and off. the car would not restart!! i tried over and over, and nothing! i had 40 + cars behind me in this line! everyone was beeping their horn and impatient. i then tried to put the car in neutral so i could try to push the car out of the way and the line....but the dash warning message said the car could not be put in neutral without the car being started!! the car was dead! i couldn't move it, i couldn't turn on emergency flashers, nothing! it was a bad situation. i had to call a friend to bring jumper cables to jump start the car. but it clearly was not a battery issue. the battery was checked after i got the car started again...and it is fully charged! so this was clearly a problem with the auto- idle stop feature!! i did some online research and found thousands of online complaints about this exact issue! it's put many people in very dangerous situations. i reported this to honda usa customer service. this issue needs to be addressed and a recall put in effect!

While at a red light, the auto idle engine feature completely stalls the vehicle. this has happened more times that i can count at this point. basically, if i leave the feature on, at some point in route, it will stall. of course, i have brought it in several times to the dealership to be told that nothing is wrong with the vehicle and the computer doesn't register/read any kind of code or error. when the brake pedal is completely depressed, the vehicle shuts down, radio, lights everything. when the brake is released, it seems to try to fire up, but stalls instead. lights are projected onto the dash saying "to start engine: brake + pedal". this does not immediately start the car. it takes several tries and lately i have found that i have to keep my foot off of the pedal and hit the start button to turn "off" the vehicle (even though it is already stalled). then, i can start it. i am always in a busy intersection at a red light when this occurs which is frightening. it has taken up to two minutes to get it restarted and lights have turned green, horns have been blasted and i have been swerved around by oncoming (behind) vehicles.

Vehicle will not restart after engine auto idle engages. when lifting foot off the brake to begin driving car will not restart and says you must go into park and press brake. radio and lights are still on. even after shifting into park and pressing brake it will not start. after removing foot from brake and pressing stop car will completely turn off. we can then press start and car will usually start within three or four tries. this has happened about 10 times, with the last being in the center lane of a major freeway. traffic came to a stop and when we started going again i was completely stuck in the middle lane with cars going all around me. has also happened multiple times at stoplights and in drive throughs. i try and always disable this feature but forget sometimes.

My 2017 honda pilot elite is equipped with the auto start/stop "feature". this feature can be disabled, but not permanently - you have to remember to turn it off every time you start the car. several times over the last few months my car has totally died when i'm at stop lights or intersections. the auto start/stop feature engages and shuts the engine off, but when i take my foot off the brake the engine sputters and dies, and the car moves to neutral. i've figured out at this point that i need to shift to park, and then push the start button, but sometimes it takes several tries to start. the last time this happened i was in the middle of the busiest intersection in town with cars whizzing around me. it was absolutely terrifying. today i took the car to the honda dealer and they said that they couldn't recreate it (it doesn't happen every time) and there's no error code so "at this point" there's nothing they can do. they said they'd not heard of this issue before, but a quick google search turned up many forums on which people are raising this very dangerous, potentially deadly issue. here's a sample: https://www.piloteers.org/threads/elite-shuts-off-at-stop-light.157005/ https://www.carproblemzoo.com/honda/pilot/engine-shut-off-without-warning-problems.php https://community.cartalk.com/t/2017-honda-pilot-stalling-at-intersections/161704 https://www.carcomplaints.com/honda/pilot/2016/engine/engine.shtml https://www.vehie.com/complaints/honda?vehie_model=pilot i'm now looking at trading this car in for a vehicle that doesn't have this "feature" but am worried about the family that purchases the car - it's not fair to them. please make honda recall the vehicles with this "feature" and let us disable the feature permanently, rather than every time we start the car.

Tl* the contact owns a 2017 honda pilot. the contact stated that while driving 15 mph, the vehicle shut-off while depressing the brake pedal. there were several unknown warning lights illuminated. the police were called to scene as multiple attempts to shift the vehicle into neutral or to restart the vehicle failed. the contact was finally able to restart the vehicle and received a police escort to west broad honda (7014 w broad st, richmond, va 23294) however, a diagnostic test was still pending. the vehicle was not repaired. the manufacturer was notified of the failure and a case was filed. the failure mileage was approximately 68,000.

While stopped at an intersection, the "auto-idle-stop" feature malfunctioned and: 1.) didn't properly "restart" the engine; 2.) caused the electrical systems in the car to turn off and essentially stalled the car; and 3.) made it difficult to restart the car using the ignition button as it wasn't clear what gear the car was in. once the car was in park, it was able to be restarted using the ignition button. this occurance has happened several times. for safety (when we remember to), we now make a point to turn off the auto-idle-stop feature when using the car as the scenarios in which the issue appears could be at an intersection or situation with cross traffic.

Since i purchased the car, the wheels make a cracking noice when turning and braking. took it to the dealer 2-3 times and they told me they could not find anything that it may just be the brake pads sticking some times. now at 55,000 miles the power steering eps and all other lights came on like a christmas tree. this had not happened in the past. i have read up on it and others have had the same problem. my main concern since i purchased it was that cracking noise when turning when backing up or turning when going forward. this only happens on starting to drive not at fast speeds. now all the lights are on and don't know what the issue is. from research it seems like it may be something with the fuel injectors. my car is already past it's warranty.

The auto shut off when the brake is fully deployed fails when pressure is released and the car will not re-energize. leaving a car dead at a light that just turned green. requires me to put car in park, then restart then put into drive. this is a safety hazard. no error lights. auto shop can't fix. must remember to manually shut off the auto shut off each time the car is turned on. not safe. i have almost been rear ended several times as the car behind expected to go at the just then green light. at one light no cars were stopped behind me but a car approached a light that had been green didn't realize i was stopped with a failed engine. scary. it happens everyday.

After exiting an interstate highway and stopping at a stop sign, the auto-stop feature engaged. when the brake was released the engine started and the car moved forward a few feet then shut down completely. there was a momentary warning to put the car in park, but it disappeared when the electrical system completely shut down and all screens went blank. i pressed the brake pedal and the start button, but the engine did not start. i released and pressed the brake again and the car started. the transmission was in park and i had to push the drive button several times for it to engage. luckily there was no traffic because i was blocking the exit and the road. after the engine started it took some time for all the systems to power up.

There is an intermittent problem on my 2017 honda pilot elite that continues to get worse with the auto engine idle. when it engages (i.e., stops the engine such as at a stop light), at times it would barely start back up again. when these problems occur, when it restarted after the auto engine idle was engaged, it sounded like a car trying to start with a bad battery - it barely turned over, but finally did start. however, on 5/11/2021, it did not start at all after the auto engine idle engaged. i was at a stoplight and had several cars behind me. i was on a slope and was able to put the car in neutral and pull it off to the turn lane and out of traffic. i tried several times and was finally able to start the car up again. there is no doubt that the problem will continue to get worse until somebody can diagnose it. i've searched discussion boards and found several other people with the same problem but i've not found a diagnosis yet.

I had started noticing the radio clicking on/off at stoplights. after a while, it progressively got worse and noticed the car was also slightly jerking too as the car re-started. i called the dealer and they said they were not familiar with the issue. days before my warranty expired in 2020, i took the vehicle in and they said they were not able to re-create the issue and did not see any error codes. i received the mil warranty extension letter recently and wondered if that was the same issue, but it does not appear so. however upon researching that, i found many similar complaints online about the auto idle stop issues. i am grateful my car has never stalled (yet) but that is probably because i have very low mileage. however i am scared to drive the car now and always disable the auto idle stop, hope that i don't forget which i do sometimes and am fearful should my teenagers ever have to drive my car! thankfully their honda civics don't have this feature. this is a serious safety hazard! there are too many similar complaints so please force honda to recall and fix the problem. i bought this new car since it was supposed to be more advanced and safer than the 15 year old car it replaced. it does have some great advances but should not be compromised or come at the cost of safety.

While driving my 2017 honda pilot (touring, awd) on the freeway at about 60-65 mph, when i press on the gas pedal and try to accelerate, the pedal goes limp and goes all the way to the floor, the rpm's go to zero and the car gas pedal is not responsive. the car coasts and there is no resistance to the pedal either. no warning lights are shown on the dashboard and i am not using cruise control either. after pressing down repeatedly on the gas pedal for about 15-20 seconds, the gas pedal starts working again. this is a big safety issue, since the car gas pedal is completely unrepsonsive, so i cannot accelerate to change lanes, avoid another car or person, etc. and this occurs at random times. also, when driving at low speeds, the gas pedal is often unresponsive and lags for about 3-5 seconds when i press on the pedal, making the car hesitate. also, when the car changes gears, it is often very jerky (not smooth) and this occurs randomly. i took the honda pilot to the honda dealer where i purchased the car and they duplicated all of the problems reported above and also documented error codes via their computer while driving the honda pilot. the dealer has had the car since may 5, 2021 and has not been able to fix it so far, despite working with the honda "tech-line". so the dealer requested an "expert" from honda in torrance, ca (headquarters i'm told) to come to the dealer on-site, but the expert cannot arrive until may 21, 2021. the honda service person told me they have recorded many error codes, but some of the codes are “not current codes”, so they don't know how to fix it so far.

Within the past two month, this vehicle has stall at least 5 times after the auto stop idle engage at a stop light and at intersection. the vehicle will come to a full stop and the auto stop idle engage but the vehicle fails to restart after i take my leg off the break pedal. i will then have to turn the car off and restart it before it starts again. this has put me and my family in a very dangerous and unsafe condition in traffic. i've also been having an intermittent error message on the dash that says "high beam support system problem" it comes up at random times and flashes for about 30 seconds and disappears. i took the car to the lehigh valley honda dealer in emmaus pa and initially they said the problems where related to a low voltage but after replacing the battery the problems persist. the car is currently at the dealership and they can't seem to tell me exactly what the issue is.

Vehicle's led daytime running lights no longer operational. this is a known issue among owners and affects the visibility of the vehicle when operating during daylight hours. further, the nighttime visibility is significantly decreased as those les lights add to the roadway illumination capabilities.

The contact owns a 2017 honda pilot. the contact stated that there was an abnormal squeaking sound coming from the front of the vehicle while driving. the contact took the vehicle to a local dealer who was unable to identify the cause but confirmed the sound. the vehicle was taken back to the dealer where the vehicle was purchased to be diagnosed. the contact was informed that the struts were severely rusted and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and opened a case. the approximate failure mileage was 39,236.

Occasional he when the auto start stop function is activated the car will die and not turn back on. after the car has died and you release your foot from the break nothing happens and multiple lights will turn on the dashboard but the car will not restart unless you put it in park press the start button multiple times. this is very frustrating and very dangerous especially if you’re sitting outside at a busy intersection. i’ve seen numerous reports of this on the internet and it’s been going on over the last several months. i tried to take the vehicle to the dealer and they told me it was not anything they can cover on the warranty i’d have to pay out of pocket.

My 2017 honda pilot touring’s engine won’t turn on after stop while using the idle stop . the idle stop option has to be cancel in order to drive and stop with out engine getting shut off

Hood flutters at highway speeds and appears that it will open and break windshield, looks as though hood is not latched causing stoppage or pull over for inspection of which the hood is latched

While idle at red light, the automatic idol activated when i press brake with consistent pressure. when i released the brake to start going forward and engage the gas pedal; all red light indicators turned on (parking brakes and shifted into neutral) and the car fully siezed up. no power, no ability put car in park or drive. i attempted to put in park and start car with on/off switch but got no reaction from car . no brake function. i sat in an unresponsive vehicle at 4-way red light intersection. i activated my emergency flashers yet. i repetitively kept pushing power button in effort for car to respond and restart, eventually did and was able to drive off. working on taking into dealership. this happened approx 1 month ago, a very similar situation occurred again today 6/27/2021 on i45 returning form austin tx.

When stopping vehicle at stop light or stop sign, vehicle engages an automatic engine stop (turn-off) when the brake is depressed. upon releasing the brake the engine should automatically start and allow continued operation. on one occasion the vehicle stalled when attempting to re-start and would not start for several minutes while in traffic. many error lights illuminated. on 5-10 other occasions the vehicle hard a difficult time starting, and many error lights illuminated, but eventually succeeded in starting. the battery was checked and confirmed to be within spec. this appears to be a known issue with the starter that honda has not addressed.

The contact owns a 2017 honda pilot. the contact stated that the vehicle experienced various electrical failures while driving and stationary. the contact stated that the security alarm independently activated without incidence. the contact also stated that an abnormal crackling sound was coming from the engine with several warning lights flashing on the instrument panel. after replacing the battery, the headlights independently illuminated while the vehicle was shut-off. the contact restarted the vehicle and manually turned off the headlights however, the failure recurred. the vehicle was taken to a dealer to be diagnosed. the contact was informed that the fuse box needed to be replaced. the manufacturer was notified of the failure and referred the contact to the nhtsa. the vehicle was not repaired. the failure mileage was approximately 60,000.

My car has the auto idol on/off feature. the car started turning the radio off when i sit at a light and the idol turns the car off. this had happened for a bit but we have now graduated to a total stall out. this has happened to me twice now. once at a light the 2nd time on the highway sitting in traffic. it's very nerve wrecking trying to get your car to restart as traffic is flying past you. i have to put the car in park and restart the whole car. the process takes a few minutes. i can't imagine if this would do this in the middle of an intersection for example when i'm turning left. the dealer can not reproduce this and no errors are being thrown and they have never heard of this. i find this very convenient seeing as a quick google search shows this is a known issue. how has this not been recalled by honda. i'm very scared this could cause an accident

Auto engine idle stop system - restart failure. typical even below: 1)auto engine idle stop -engages normally (i.e. engine stops at light). 2)when time for engine to restart, it doesn’t restart, the mid shows error message and instructs driver to "place car in park". 3)next message is typically to step on brake and press start. 4)this restart process in never quick but often 20-30 seconds. this issue puts me at a risk of being rear ended at a green light and is a safety issue! i would make the car available for inspection. the dealer has not been able to reproduce. however, it has occurred 3 x in the last 1000 miles. other than the dealer, no one else has inspected. no warnings were received before it first nor subsequently appeared. i believe this first appeared in summer 2019. it appeared multiple times in 2020 and again in 2021. i took it to the dealer in 2019 and 2020. i will schedule another dealer appoint now.

Keyless start system problem. deelership said the problem is with the push button engine start stop and had to be replaced and said it’s a common problem.

Car goes into neutral or no gear at all when still in drive on its own. has done this multiple times, will end up getting us killed at some point because when you go to get on the accelerator to get out of someone’s way the engine just revs up.

2017 honda pilot elite, all maintenance performed at dealership service department. vehicle randomly does not automatically restart after auto idle stop engages when in stop-go traffic on freeway or when stopped at intersection, resulting in a stalled vehicle in the middle of freeway or intersection. attempts to manually restart the vehicle generally successful after frantically (or slowly!) pushing the start-stop button several times. this is a dangerous situation as i could not restart the vehicle on a fast moving roadway. not easily reproduced as it is a randomly occuring event. first appeared at approx 35-40k miles.

The auto idle stop feature activated at a light, but when it normally reactivates (taking foot off the brake, placing foot on the accelerator, or moving steering wheel) the engine did not come back on, the transmission changed to neutral, and some warning lights flashed. a car coming up on the light behind me anticipated me accelerating, but i couldn't start the engine for about 30 seconds. my safety (and of the 5 other passengers) was put at risk by the mal-performance of the feature. the problem has not been reproduced or confirmed by a dealer. the vehicle has not been inspected by others. there were no signs of the problem prior to the failure.

The engine can die when idling at a stop sign or stop light for no apparent reason. one time it even died as i was in motion. again for no apparent reason. the car has an auto engine idle stop feature. if you push the button the disable this gas saving feature then you no longer have this issue. biggest issue is the you can easily get rear ended because the engine dies out of the blue for no apparent reason. per on line viewing, this is a very common issue with hondas between 2016-2019. please let me know if you need any more information. thank you for your time and consideration in reviewing this issue. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

When using the auto idle stop the car will sometimes completely shut down. we could be rear ended if somebody behind us doesn’t realize that we are stopped. honda has looked at it multiple times. they say they can not duplicate it so they can’t fix it.

The auto idle stop feature was enabled at the time. we came to a complete stop on the interstate highway due to traffic. when traffic cleared and i attempted to resume driving, the engine died completely and pressing the start button would not re-start the engine. we were stuck with a dead engine in the middle of the highway for about a minute before the engine finally restarted. this happened three additional times since the original incident. i've taken the car to the dealer but their service technicians were unable to replicate the issue or diagnose the problem.

Auto dashboard warning lights started and remained flashing. transmission would not up shift - slipped into neutral - surged and jerked when up shifting this experience was repeated after pulling off the highway and attempting to reenter traffic. this was a dangerous experience as it occurred on a high speed interstate. i took the auto to the dealer but they were not able to reproduce the problem and their diagnostics check could not find a problem.

On 25 july 2021, i was in stop and go traffic on i-5 south when my start stop function on my 2017 honda pilot elite failed to restart. all the lights lit up on my instrument cluster. my vehicle was unable to restart for about 1 minute as i was frantically trying to shut off my vehicle and restart it repeatedly. i was worried about a vehicle slamming into me with my family in the car. since that day it has happened a few more times where the start stop function has failed and the engine failed to restart at traffic lights or busy intersections. today i was able to catch it on video. if you would like me to send you the video from today, please let me know the email address. i have an appointment on saturday but when i went by the honda dealership today, they tested my battery and they said it was good and gave me a print out attached below.

Idle engine-off system on several occasions has failed to restart engine while stopped during normal driving. car remains in drive and engine stalls. auto must be completely shut off and restarted for engine to restart. this is extremely unsafe as it has occured while stopped at lights in busy intersections.

The engine auto stop/ start feature turned the car off while i was stopped at traffic light. i attempted to disable this feature by pressing the stop/ start button which turned the vehicle completely off. i made several attempts to start the vehicle. first, i tried pressing the start button with my foot on the break. second, i shifted the car into park and pressed the break pedal down and then pressed the start button, still didn't start. i then opened the door and quickly closed it and repeated the last process over again and it still wouldn't start. at that time the display instructed me to press the start engine button twice. by this time the traffic light cycled once which really pissed off everyone behind me! (this has happened to me 2 times and to my wife 6 times in the last 18 months)

The car stalls out at traffic lights and stop signs due to a failure of the automatic idle start/stop feature. it appears this is a common issue that there is no known repair for. it creates for an unsafe driving situation when the car does not go when the light turns green. i am waiting for the day i am rear ended by someone not paying attention.

When stopped long enough to engage the auto idle function the car does not always recover immediately to drive. the car completely shuts down and usually restarts. this has occurred a few times in the past couple weeks and i have been trying to capture it on video to show the dealership. yesterday it shut down and did not restart. it took many seconds (20-30) to be able to turn it back on and put it back into gear. we were stuck with cars behind us honking. when this happens all the lights on the dash light up so there is not one warning that indicates what the problem is. a car randomly failing to function is a safety issue. especially since there is nothing the driver can do to remedy the situation. we have not taken the car in to a mechanic yet as this happened over the weekend. the car will be going to honda. an internet search shows this is not an isolated issue.

A known a reported issue by others, the auto idle engine function has caused our car to completely shut off at various times requiring us to put the car back in park and restart the engine. this is a clear safety concern as it has happened at stop lights, on the road, etc.

Driving to work in the morning after owning the car for a few years and and dash displays "keyless start system problem".

Vehicle stalls after trying to return to normal idle after the idle-stop system has been engaged. vehicle may take up to 5 minutes to restart. vehicle has a fly-by-wire push button transmission so the vehicle cannot be placed into neutral and pushed out of harms way without the engine running (which it isn't since it stalled and won't restart). dealership "fixed" the problem in 2019 by installing a new battery which was warrantied for a bad cell. problem returns in 2021. dealership declares the battery good and claims that they cannot replicate the problem, nor have they heard of this issue previously. and possibly related to all of the above: vehicle ran normally (i.e., engine running normally) until all indicator lights came on and remained on. dealer claims a new camshaft and associated parts are needed to fix this "new" problem.

Keyless start system malfunction.

When i turn on the car, an error pops up saying keyless start system problem. i already changed the battery in the key fob and that didn’t solve anything. i’ve restarted the car several times and the error continues to pop up.

The auto idle stop feature on the vehicle poses a significant safety hazard. on multiple occasions, the engine doesn’t re start after lifting your foot off of the brake. we’ve had the dealer assess several times, but they simply say they can’t repeat the problem. in the most recent instance, we were stopped at a red light and the auto idle stop engaged. when the light turned green, i took my foot off of the brake and the car did t re start. i had to shift from drive to park, and tried to re start the car a few times before the engine re started. i was fortunate i wasn’t rear ended, as cars were coming up behind me in excess of 40 miles per hour. thankfully, they saw my hazard lights and moved over before hitting me. this problem has been reported in multiple forums, to include here: https://www.piloteers.org/threads/auto-engine-idle-stop-system-problem-message.144153/ unfortunately, and by design, the feature cannot be permanently disengaged. please force honda to take immediate action before it results in fatalities!

Drivers side front seatbelt webbing unraveling. occasionally becoming caught in belt buckle assembly. brought car to dealer on 8/6/21 and they wanted to charge over $500 to fix it. i said it was absolutely absurd and that it should be covered under one of my warranties purchased with the car. after some back an forth they agreed to warranty the repair and let me take the car home. its now been over 4 weeks of them telling me the seat belt has still not arrived at the dealer and the safety issue is growing much larger as the seat belt webbing is getting worse each day. it seems they are truly not wanting to honor a warranty and are trying to do anything they can to either not fix the problem or make me pay over $500 to fix their defective product.

The contact owns a 2017 honda pilot. the contact stated that while operating the vehicle, the keyless warning, power steering, emissions, and hill assist warning lights activated, and the vehicle experienced unintended acceleration. the cause of the failure was not yet determined. the local dealer and manufacturer were not notified. the contact recently received a tsb notice from the manufacturer regarding the failure. the failure mileage was 60,951.

Car stalls at idle when you take foot off of brake in preparation to accelerate. error lights and warnings flash on dashboard, car automatically shifts to neutral and it takes over a minute to restart. inconsistently happens and honda service technicians report there are no error codes. this is happening to many people with the same make/model. this is a serious safety and drivability issue. please investigate.

The contact owns a 2017 honda pilot. the contact stated while driving 10-15 mph, the vehicle started shuddering inadvertently. there were no warning lights illuminated. the contact was able to continue to drive to her destination. the dealer was notified of the failure. the contact stated that the failure had been recurring while shifting into first gear. the manufacturer was not notified of the failure. the vehicle was not diagnosed nor repaired. the approximate failure mileage was 65,000.

Vehicle driver is 4’11. unable to safely reach gas pedal and brake pedal. there is no adjustments for a driver of this height.

I have had this happen 2 times now! my small child has been locked inside my car with the keys inside the car. sheriffs had to show up and break into my hot car to rescue my baby. both times the following situation happened. i strapped my young child into her car seat in the rear passenger seats. i set my purse, with my keyless entry key fob in it, on the front seat. (no one touched the lock from inside). i shut the rear door after strapping my child in. i went to open my drivers door (again, keys in the front seat) and all the doors were locked. it was a terrifying situation. it was hot and i had to call the police to help me out. after 25 minutes we were able to unlock the car. my child was crying the entire time. when we got her out she was drenched in sweat, her hair, clothes, and seat.

Engine does not restart after “auto idle”. the car cannot be turned off because it is shifted in to drive and won’t shift to park until the engine comes on. this leaves you stranded when driving if you’re at a busy intersection causing an extreme safety hazard.

The contact owns a maxi cosi magellan max installed in a 2017 honda pilot. the contact stated that the harness strap detached from the t-bar in the rear of the safety seat. the contact stated that the child was in the safety seat during the failure. the manufacturer was notified of the failure and informed the contact how to re-attach the strap. the safety seat was repaired. the approximate failure mileage was 63,623.

My vehicle is a 6 speed automatic transmission, which is experiencing symptoms known to affect 9 speed transmissions as documented in tsb 20-029, hard upshift with steady acceleration. the transmission has intermittent harsh or jerky upshifts with steady acceleration. the vehicle will 'clank' and jump slightly forward, while accelerating between 20-45mph. does not happen always - have not determined a pattern.

While driving, the vehicle suddenly stalled then began to jerked and was unable to accelerate above 2000 rpm. if pushed above the 2000 rpm, the car would continue to violently jerk. at this time, all the dash warning lights came on, but no warnings or driving issues prior to the incident. from the manufacturer (dealer inspected), error code p0369-cmp sensor and this issue applies to a service article a180101 from january 2018 which notes that the camshaft thrust cover roughness out of spec and damaged camshaft position sensor. concerns for this is that without warning the vehicle stalls out regardless of speed for a vehicle after owning for only 4 years.

In my 2017 honda pilot elite the auto idle stop feature has more frequently failed to restart the vehicle when stopped at a traffic light. this leaves the car stalled in traffic instead of restarting after i take my foot off the brake (which is when the system should be restarting the engine). this failure occurs whether i press the gas pedal or just take my foot off the brake. it began happening around the 30,000 mile mark and the vehicle now has 56,000. i notice it most often occurs when the auto idle stop function engages at the first traffic light after a period (approx. more than 20 minutes) of freeway driving. the only way i have found to recover from the stall is to place depress the brake, place the car in park, press the engine start/stop button twice (once to shut off the car then again to restart it), and then place the vehicle in drive and release the brake. sometimes this process needs to be repeated. my vehicle is almost always in econ mode. the issue happens whether or not the radio is on. my map is almost always displayed when i am driving.

The contact owns a 2017 honda pilot. the contact stated that while driving at slower speeds and attempting to come to a stop, the vehicle revved up and independently accelerated. the contact depressed the brake pedal with excessive force and the vehicle moved forward a little before coming to a stop. the contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the vehicle. the vehicle was not repaired. the manufacturer was made aware of the failure by the dealer however, the contact was unable to speak with a representative. the approximate failure mileage was 16,000.

Issue is when the car is stopped and the auto engine idle is on, when i lift the brake to press the accelerator, the car shuts off the engine completely, puts itself in neutral. so when i’m at a red light that turns green, when i attempt to go by lifting the brake my engine quits, that i have to wait a few and restart the whole thing,

On multiple occasions over several years the car will shut completely down when accelerating from a stop light or stop sign. the car has to be restarted and it is not safe. most recently it happened twice in 1 week and the car will not restart immediately because you have to get it into park. it's very dangerous and the dealer is useless as they "can't get the issue to duplicate"

Auto engine stop does not restart when releasing brake pedal. this causes safety issues when stopped at lights as it takes time for the car to go into park in order to be manually started. only solution is to turn off auto engine stop every time car is started so that it won't automatically turn off when brake pedal is fully pressed. honda needs to recall and provide a solution that permanently disables the auto engine stop.

In the past week, my pilot has stalled for no known reason. both times the vehicle was stopped and the feature that idles the car down to conserve energy was activated. when i let off the brake instead of the car restarting or gearing up and accelerating, the car just died. warning lights went off on the dash, but the car wouldn't restart for at least a minute both times. no warning lights were on the dash before the incident and after the car restarted, no warning lights remained lit on the dash. i took my car to an automotive store and had them check the battery, the alternator and the starter - all of these came back as being in perfect condition. i was extremely scared when both of these incidents occurred. one time i was at the bottom of an exit ramp of a busy interstate and the other occurred on an interstate in stop and go traffic. in addition to these two incidents, for the past 2 years, the car has been having issues after it idles down and then should restart and accelerate. about 2-3 times per month, when the car is stopped and has idled down, when i let off the brake and accelerate, the electrical system will flash on and off. the entire dash goes dark, the audio goes off and comes back on, etc. the entire electrical system reboots. when this happens, it does not impact the ability of the car to accelerate because it is more like a flash - the car doesn't die and have to be restarted. i am taking my car into the honda dealer on monday to attempt to diagnose the problem, but from the research i've done, may other pilot owners are having the same problem and their dealers aren't able to find an error code caused by these issues. i have been attempting to get a video of this when it happens, but so far, i've been unable to reproduce the issue.

When slowing down to stop at a light, or pull into a parking space, the vehicle rather than braking and stopping, accelerates violently on its own, and there is no way to stop it other than putting the vehicle in park immediately, or slamming on the emergency brake. this is an intermittent problem. it happens once every few months, however last night it occurred and i did not put it in park quickly enough, and i was close to another vehicle while parking, that i slammed into the other vehicle doing extensive damage. obviously, this is a very dangerous situation that could kill or maim myself or an occupant of another vehicle; the police officer who happened to own the other vehicle said i should not drive my vehicle until the problem is solved, which, of course, makes sense as my vehicle at present is unpredictable and dangerous. i have now taken the vehicle into the dealer, but i've found in the past these intermittent problems are difficult to diagnose. should it not be diagnosed and fixed--i noticed that others have had this same vexing and dangerous situation, and it was not fixed or resoved to their satisfaction--i will no longer drive the vehicle as it is too dangerous. there seems to be a glitch with the drive trains/engines of the 2017 honda pilot and this needs to be fixed and the vehicles recalled before serious injury occurs, if it has not already. owners of these vehicles should be compensated, or receive a comparable vehicle that is road worthy.

On my way to work yesterday, i took my exit and stopped at the light where the idle engine function enabled and then my car completely shut off on its own. it took multiple tries to restart the car. meanwhile, the light turned green, multiple cars were honking at me, and could have most certainly rear ended me. if it was the next street over, it would have been quite a dangerous situation as it is a super busy area. upon taking it to the dealership today, they cannot figure out the issue.

I was driving down the highway and heard a loud noise. after a couple of minutes, i realized that my sunroof had shattered.

Traveling about 70 mph on the interstate using cruise control. i don’t think there was a change in steepness/grade, but if there was it was mild. suddenly, the rpm’s were erratic and the engine and gears seemed out of sync. pressing the gas pedal didn’t seem to effectively accelerate the vehicle. i don’t believe the brakes were affected. the “d” for drive indicator kept blinking on and off. multiple warning lights on the dash display: transmission system problem, all wheel drive problem, and interestingly, blind spot monitor problem. the last indicator to show was emissions system problem, and this indicator remained on the screen. i exited the interstate. shifted to reverse, then parked the car and turned engine off. after a few moments, i restarted the engine and the only anomaly i observed was the warning indicator light on the dash read: emissions system problem. there was roughly 1/4 to 1/2 tank of gasoline remaining at the time of incidence. i continued to drive approximately 350 miles more to my destination, without using cruise control and without further or other issues. i made a couple stops to add gas and both times the engine was turned off then back on again without issue. the following day, after restarting the engine, the “emissions system problem” warning indicator light was no longer showing on the display. i have yet to encounter the problem thus far, but i haven’t used the cruise control since nor have i driven at interstate speeds for any considerable length of time. i haven’t yet taken the vehicle to the dealer for inspection. but will do so.

When the vehicle is off, there's a clicking sound and the dashboard turns off and on randomly as if it's possessed. also, the air bag lights go on. it does this even when the car is completely off. the keyless remote problem also lights up even though this was repaired last year.

This is a random issue that has now happened 3 times in the past couple of months. when the auto idle system is engaged and going to restart, the car stalls. you are stuck in an intersection, at a light, etc. you then have to figure out how to restart the car, which isn't easy, the start button has to be pushed multiple times as you are trying not to panic.

There is a strong smell of gasoline inside the cabin. it is very intermittent, but seems to happen most after it is warm and is restarted after sitting less than 1 hour like going in somewhere to shop or eat. other times it has happened in the summer when idling the car with the air conditioning running for 10-15 minutes. it is not an exhaust smell, but unburnt gasoline. the dealer smelled it when i dropped it off, but couldn't find anything wrong. it has been happening for over a year. after several months we got a check engine light, it was an issue with the evaporative canister. an $1,100 repair was made outside of warranty. we hoped this would at least fix the issue. it did not fix it. the smell happens regardless of gas tank level and is not from over filling the tank.

It appears the power control module is failing on this vehicle. honda should recall this part. basically, it goes off automatically. the alarm will go off at random times, which i actually had to disable, as it would wake us and our neighbors up at all times throughout the night. the dashboard lights up and blinks randomly. you can hear clicking sounds. a lot of people online who have had the same issue report that replacing the power control module is the only fix. they have tried replacing the battery, the ignition switch and other parts to avail. this first happened about 6-months ago. i also recorded the issue that is happening, but the below evidence upload will not accept video. please let me know if you want me to provide the video.

Atomic breaking systems kicks on almost caused accident 2 times, and the engine shot off while driving, please investigate before death happen

The contact owns a 2017 honda pilot. the vehicle had previously been serviced by the dealer under nhtsa campaign number: 11v464000 (structure, latches/locks/linkages). the contact stated that the failure recurred with the hood vibrating after the recall was repaired. the manufacturer was made aware of the failure and informed the contact that they had met their obligation through the recall repair and provided no assistance. the failure mileage was approximately 70,000. the vin was unavailable.

The contact owns a 2017 honda pilot. the contact stated that after starting to drive at an unknown speed, the transmission shifted down a gear independently. an unknown warning light was illuminated. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer was notified of the failure. the failure mileage was 35,225

The contact owns a 2017 honda pilot. the contact stated while driving approximately 40 mph he went through a standing pool of water on the right side of the road, the vehicle instantly slowed as if the contact had applied the brakes with force. the contact stated no warning light was illuminated. the contact did not take the vehicle to local dealer and the vehicle was not repaired. the contact stated that the failure occurred on both sides of the vehicle while driving through standing water. the manufacturer had not been informed of the failure. the failure mileage was approximately 4,000.

The contact owns a 2017 honda pilot. the contact stated that while driving at an undisclosed speed, the emission system, transmission, and collision mitigation braking system warning lights were illuminated. the vehicle then lost motive power. the contact was able to pull over and park the vehicle. the vehicle was towed to the dealer and diagnosed with an oil rocker arm error code within the vtec system. the dealer informed the contact that a non-oem oil filter was used, which might have caused the failure. the dealer performed an oil change; however, the failure recurred. the vehicle was towed back to the dealer and diagnosed with oil rocker arm spool valve failure. the dealer informed the contact that the oil rocker arm spool valve needed to be replaced. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. the failure mileage was approximately 61,000. the vin was unavailable.

Driving into work, busy road/heavy traffic, the auto-stop engine function engaged. it shut down the entire car and would not restart after releasing the brake. i had to put on flasher, and then restart the car as normal. component failure: auto-stop safety issue: could be rear-ended, or worse if this happened in an intersection vehicle will be inspected tomorrow by honda. this problem has occurred before.

My car keeps stalling after being in the idle engine mode. at intersections waiting to turn left, or sitting in traffic on the freeway, at a 4 way stop, it has happened numerous times in the past year where the engine is in idle mode while my foot is on the brake, and when my foot comes off to switch to gas, the gear shifts to n automatically. it's seizing up and i can't hit the button to switch back to drive or park. i have to turn the whole car off and that takes awhile to do that too. every time i go to the dealership, they do a quick battery test and it's been in the normal range. they cannot replicate the issue. there have been so many times i've created a traffic hazard, stalled traffic, and almost been hit by a car. they finally advised i turn off the engine idle option but then it defeats the whole purpose to be environmentally friendly. there is something wrong with the electronics or battery with the car. it is a huge safety issue that is not being taken seriously at the dealership.

I returned from work at approximately 5 pm on 03-01-22. as i prepared to enter my garage, i realized i could not pull in due to objects in the way. i put my foot on the brake, and as i planned to reverse, the car lurched forward and into the side of my house! no warnings, no air bag deployment, and a sudden lurch, stopped only by my (less than 2 year old, custom-built) house! garage door would not close after the car was backed out. car was towed to performance honda in fairfield, ohio. no codes were recorded and they did not indicate reproduction or attempt to reproduce the problem. they reset all computer systems in the vehicle. the included photos also show the skid mark on the driveway, indicating to us that the brakes were on when the car "lurched" into the house.

Our 2017 pilot tries to turn on by itself, with the electronics in the dashboard starting and engine compartment relays firing, along with the exterior lights turning on without any driver being present or attempting to start the car. it happens even without the keys being present. as a result, the battery drains while the car is parked. we took our car to the dealership where we bought it and they confirmed the issue and stated we needed to replace our keyless access/tpms unit to start and that we may need to a new start/stop switch. it cost $190.83 with tax to access. the car is serviced at klein honda in everett, wa. the r/o number for the service visit is 652453/1. instances of other honda owners experiencing similar car issues can be found here: https://www.piloteers.org/threads/control-unit-problems.168522/ i noted that the 2016-2017 honda pilots have a recall/service bulletin for the start/stop switch (honda service bulletin 20-117) and was told by the dealership my car is not included. i find that very disappointing since i own a 2017 honda pilot. i was quoted a repair cost of $967.36 + tax. this did not include the cost of the part (part number 38320-tg7-a32) costing $469.36 with tax. therefore the total cost of the repair is greater than $1500. i ordered the part on march 16, 2022 and it is on back-order with no expected arrival date. i cannot currently drive my car because the battery is constantly being drained when the car is off due to this error. our low-mileage 2017 pilot (delivered on 5/31/17) should not have the failure(s) noted above. i am not aware of a greater recall that addresses the failure(s) and was told that our car is outside of the manufacturers warranty that could cover this since it is not part of the powertrain.

Vehicle randomly does not automatically restart after the auto engine idle stop engages when in stop-and-go traffic or when stopped at an intersection, resulting in a stalled vehicle in the middle of traffic. takes multiple attempts of hitting the start-stop button to restart the vehicle. have taken the vehicle to the dealer numerous times and each time told they can't figure out what causes the problem, but they replaced the battery at a cost of $500...didn't fix the problem. no warning indicators before the vehicle stalls, the engine simply doesn't start again after the brake is released, which should disengage the auto idle.

I was driving on highway and hit a deer going approximately 45mph. significant front end damage. airbags attempted to go off as car filled with smoke. some of the areas where airbags are located like the steering wheel appear to have separated but not far enough for deployment. seat belts locked up. although my family is safe in this accident, i feel that this should be looked into. we may not be so lucky next time.

Alarms go off for no reason. the display shows keyless start system problem.

For the past few months, i have been having issues with my vehicle stalling. this issue occurs while stopped at red lights, stop signs, and while sitting in stop and go traffic. my vehicle is equipped with the auto start/stop feature, and while stopped at a stop sign for instance, the vehicle will auto stop but fail to auto start when taking my foot off the brake and hitting the gas. this has happened on numerous occasions, putting those in the vehicle and those in other vehicles around my vehicle at risk. i brought my vehicle to my local dealership, at which point they checked it and found nothing wrong with the vehicle. they also stated that they, and the vehicle manufacturer were aware of the issue, but have no solution for it. the first time i brought the vehicle in, the dealer told me that a possible fix was an update to the system, however i would have to pay for the update. after the service adviser spoke with the service manager a few times, the dealership paid for the $220 update. the vehicle has since continued to stall, the only thing that seems to assist is to turn off the auto start/stop feature every time the vehicle is turned on. last thursday, the vehicle stalled again on my wife with our son in the vehicle at a t-intersection. the vehicle failed to start for approximately 10-15 minutes. i contacted my dealer again and was advised to bring my vehicle in. i brought it in and was told that i could have a rental car, but that i would need to approve paying a $160 diagnostic fee. they were unsure of a permanent solution for the problem.

The camera assembly - monocular unit mounted in front of the rear view mirror just stopped working. it’s responsive for a multitude of safety systems, such as: automatic emergency braking, collision mitigation, lane departure warning, adaptive cruise control and lane keeping asst.

The auto idle will kill the engine at a stoplight and force you to restart the vehicle when the light turns green. it is dangerous, and have caused many near accidents and frustrated drivers.

On saturday, 30 april 2022, while driving approximately 65 mph on a state highway in alabama from florida, the sunroof spontaneously exploded. thankfully, at the time of the incident the sunroof and shade were both closed. however, had the shade been open, all of the glass would’ve shattered on my two children, my husband, and myself. being that this occurred while i was driving, it could have resulted in a serious accident. i have never had any issues with the sunroof up until this incident. there were no warning lamps or system messages that there were any problems with my vehicle. my vehicle has always been regularly serviced at a certified honda dealership service center since i purchased it in 2017.

The auto start-stop function is not working properly. in several occasions when the engine stops at a red light the engine will not start again. this has caused many dangerous situations as we got stuck in the middle of an intersection. the dealer has not been able to identify the problem. also linked to this electrical problem is at time all kids of electrical warning messages appear in the cluster. i expect this to be an electrical/battery related problem.

At start up, both with remote start an manual start, the vehicle will lurch forward. it seems to be happening with more frequency for a total of about 10 times. my worry is that at start up the vehicle will strike nearby pedestrians or property. the transmission has had start / stop issues and “hard” shifts but the dealer has not found any issues. there are no warning lights associated with this issue.

When parked, the car begins to try to turn on. the interior lights flash, systems fire and the battery drains. twice i was left stranded having to rely on tow trucks, replacing batteries that were still functional and running car continuously in order to not drain it since it is my only car and i needed reliable vehicle to get to my kids. i could have been stranded in unsafe areas, thus impacting the safety of myself and family. there was no warnings before this happened the first time. then, after changing the battery, it went another week without issue and then randomly happened again, without warning or indicators. it was looked at by 2 mechanics, the first (christian brothers automotive) could not find a problem. the second (honda dealership) diagnosed it as “body control module failure-code b12d3”. they were not able to fix my car after diagnosing the problem today because they didn’t have the part in stock. so, i am now having to disconnect my battery every time i park to prevent it from draining the battery and honking. as a single mom, with only one vehicle, this will be a long wait until the part arrives and can be fixed. on top of the exorbitant wait, the repair quote is $861.63 to correct. this is a manufacturing malfunction for which i do not believe should be my financially responsibility. honda cars have had recalls of the bcm modules starting with the 2018 models. it is not a huge stretch to assume the 2017 pilot bcm was flawed as well. i hope this is made right, a recall issued and my repairs expedited and paid for by honda.

While driving, i noticed a stall with the speed then i immediately noticed that the shift gear was on n position, apparently the shift gear was pushed accidentally even without pushing the button on the side to change gear. also, my car kept randomly alarming and with static flashing on the dashboard while on park. i already changed the battery thinking its the battery problem but the alarming persisted. i took it to honda and was told it's the keyless unit system, needs replacement and will cost around $900. upon checking online, i learned that there was a recall for 2016-2017 honda pilot in 2020 for the same problem but when i called honda i was told my car vin was not part of the recall. how is that possible when my car is showing the same problem and also manufactured in 2017? how can my car's vin be included in the recall. pls help me have my car fixed.

When parked, the car anti-theft alarms will honk loudly waking up everyone noisily; the headlights will be turn on & keep running (even if it is manually turned off); the dashboard lights will be flickering; relays clicking; and sometimes the car will turn itself on. the noise & lights can't be turned off from the keyfob. the only way to silence it is to disconnect the battery and leave the car unlocked which is not safe when parked in the street or anywhere.

Engine dies after idle stop enables at traffic light or stop sign. car then needs to be jumped to restart

I have taken my car 5 times to the dealership due to it stalling at red lights or when stopped. this happens with the idle engine is engaged. it has almost caused wrecks due to shutting off and not turning back on. in addition, we are now having to replace the keyless access control system due to electrical issues that caused a severe crackling, alarm sounding, immobilizer activated. the only way the car wouldnt alarm was if it is unlocked.

The contact owns a 2017 honda pilot. the contact stated that while stopped in traffic with the eco assist system activated, the vehicle inadvertently shifted into neutral(n). the contact was able to restart the vehicle after several attempts. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 35,000.

Our 2017 honda pilot was making some really strange noises under the hood so we took it in to our local honda dealer service. dealer said our low-pressure fuel pump needed to be replaced. it has now been nearly four months of honda telling us the fuel pump replacement part is unavailable. we follow up with honda weekly and they continue to give us an eta date, which they push out every time, so the eta is meaningless. they said we can drive our pilot "as is" but cautioned us not to take it on a road trip, so we had to pay honda a daily rate to rent a car from them. they would not provide us with a complimentary rental vehicle, even though this situation is out of our control and this fuel pump will be covered by the power terrain warranty. i drive my three children in our pilot and i feel it a safety hazard for me to drive it on the freeway when it could break down on us at any time, which would also cause a safety hazard on the highway. there was not ever any type of error code or auto failure alert for this fuel pump problem.

Auto on/off issue. vehicle did not restart after auto shut off. luckily not in a place where it caused a traffic problem. after a minute or so of being off the vehicle being completely off it started up again. after it sputtered a few more occasions, i have been turning off the feature manually each time i start the car now. honda doesn’t allow you to permanently turn it off. it has to be done each time.

On numerous occasions when engine has automatically stopped, it has failed to restart to allow continued driving.

Problem: malfunction of the auto engine idle feature. multiple (five to ten) occurrences have been observed in this vehicle since 2021. when gas pedal was pressed to start the car moving forward after idling for traffic conditons, instead of driving forward, the car automatically engaged neutral gear. in order to place the car in drive gear, the driver had to power off the car and then power back on. this problem was observed while traveling in stop-and-go interstate traffic and also while stopped at stop signs. this is a safety issue because restarting the car immobilized it for about 20 seconds of time each incident, while in traffic that was trying to move at posted speeds. because this has been an intermittent problem so far, it was unable to be replicated by the dealer’s service technicians. there have been no indications of any problem prior to each stalling incident.

Multiple times the vehicle has shutoff when the it has reached a complete stop at a traffic light and has not restarted on its own. took it to dealer but they could not recreate it supposedly. in addition fuel pump issues and the honda dealer is not able to obtain parts to the fix the vehicle. feels like a lemon vehicle.

Engine fails to start when idle stop is active. the june 2018 date was the first incident. there has been multiple incidents since.

We have had several instances when our honda shuts off and will not restart. several times we either a) have to leave it sit for hours b) press really hard on the brake pedal and hold the start button down for an extended period of time c) get the other set of keys which seems to then allow the vehicle to start or d) jump it to reset the issue so it will start and run. we also think this is somehow tied to the auto start stop or restart function.

The engine won’t restart on its own from a complete stop, have to disable the auto engine shutdown due to concerns of car not re-starting.

The automatic start/stop sometimes fails to restart and car stalls. the car must be shut off and turned back on. at other times, the engine shuts down immediately upon stopping, such as at a 4 way stop or in traffic. i must pump the breaks to restart. these are intermittent problems that sometimes go away on their own and it has not been able to be replicated when in the shop. no warnings or engine lights appear as a result of this problem. because it is intermittent and can happen in traffic, it is dangerous. this problem has been recurring for months.

Periodically, while using automatic engine idle stop, when i release the brake to restart the engine, the engine will shut off and not turn on. only pushing and holding the start button will restart the engine after about a minute. also, more often, when the engine restarts, all electronics will flicker off then on.

Malfunction with the auto start/stop function on my 2017 honda pilot. when the car was in the first 40k miles, sometimes i would notice a longer than normal pause for the car to restart and engage the engine. it happened occasionally and i noticed it most often when pulling into traffic and needing to do a fast acceleration. this felt unsafe because i didn't feel like i could reliably pull out into traffic with speed and immediate timing. at approximately 40k miles i started having issues when my engine would die when pausing at a stoplight, a stop sign, or a round a bout. one particular time i had my children in the car, was in rush hour traffic turning left (so was in the intersection). as i tried to make the left turn at the yellow, the engine went into neutral and my car was unsponsive and would not shift into drive or re- engage. i tried to restart the engine a couple of times. finally i waited approx 10 seconds and tried again. the engine turned on at that point and i was able to pull out of the intersection. it was a really horrible and scary experience for my children and for me. for the past 20k miles, i try to consistently turn off the auto start/stop, because i feel it is too dangerous. i don't always remember, so still have had issues with the engine dying. there is not a way, to my knowledge, to engage a setting where it is always disabled. it is very frustrating to have to remember to manually turn it off every time i start the engine. i estimate, even with regularly turning off the auto start/stop, my car has died 10 additional times....at traffic lights, stop signs, and round-a-bouts. it always moves to neutral in those cases. a few times it will start right back up after i shut my car down (in the middle of the road with traffic behind me). other times it takes several attempts, or a long pause where i count to 10 and try again. when i talked to the dealer, they said they had no knowledge of the issue, which was also frustrating.

My car shuts itself off at stoplights to save fuel. there have been 4-5 times where i couldn't get the car to restart when the light turned green. it is a scary situation to not be able to restart the car in traffic or when i'm in another city away from my home. i have heard this is happening to others too. please investigate.

The auto start / stop feature that shuts the engine off while stopped at stop lights has failed to restart the car dozens of times over the last year. while stopped at a light, the engine shuts off as expected. then when going to release the brake pedal to pull away from the stop light, the car fails to restart. the method to restart requires putting the car into park, applying the brake, pushing the start/stop button, and then putting the car back in drive. all while traffic behind me is trying to move forward. this is a very scary situation in a busy intersection. after many instances, my wife and i are very fast at the restart procedure, but we get nervous anytime someone else drives the car. replacing the battery seemed to help for a few months, but did not stop the issue. the issues seems to happen more frequently in hot weather situations where the air conditioning is pulling a large load on the electrical situation, although it also happened a few times over the winter when the heater was running. there are no warnings, lights, or messages that appear on the dashboard. this relates to investigation # pe 22-005.

The auto engine idle engaged when car came to a stop and then stalled out my car. this has happened about 4 times. i am unsure of the exact date of first incident but this has been happening for a couple of years. this required me to turn off the car and then restart. usually at a red light causing the driver behind me to be confused and angry. usually i will turn off this feature when i turn on the car but if i don’t remember and this feature engages it it doesn’t always stall out the car but the sound of the engine sounds like it’s having a hard time restarting and sometimes the radio will cut out (like the battery is off for the car) for a second. this was reported to my dealer a couple years ago and they found no issue (took it out for one test drive) and had never heard of this happening as they say.

I was stranded multiple times at redlight signal and while taking left on yeild due to idle stop and it took me 30 seconds to start the vehicle . when i went to show room they replaced the battery which fixed the problem. problem is everything else work fine except idle stop start and it caused lot on anxiety when i got stuck in middle of intersection.

My 2017 pilot has a "feature" where the engine will turn itself off when fully stopped and in drive. sometimes the car won't restart when you remove your foot from the brake, and sometimes it struggles to restart. i have been stuck at an intersection before and had to restart it myself manually. when this happens, it also gives me a warning that one of the safety features has a problem (i'm not sure which one, maybe collision warning?) i've started to simply turn off this "feature" when i start the car, but sometimes i forget and then it happens again.

Our car is 1,100 miles over warranty and the air conditioner system broke. the dealer cannot tell me anything about why it happened, just that they need to replace the entire system, including the compressor and condenser. our ac is blowing hot air now (and we live in georgia and it's the summer), so the car is basically undriveable. it's going to be $5900 to replace.

In january 2021 our 2017 honda pilot battery was replaced by the dealer, anderson honda, in hunt valley. in february we started experiencing problems when auto idle is engaged (as it is when you start the car). we were sitting at a red light and the car shut off (as it is supposed to with auto idle). when the light turned green the car was off and wouldn't turn on for about 8 minutes we were stuck at the light with no abiltiy to turn the car off or move the car. this happened repeatly, the car does not start again for many minutes. we took the car to the dealership numerous times with no solution. it is very dangerous to be blocking traffic with an immobile car.

Vehicle will stall out at an intersection, or stop sign after the auto restart shuts the car off. when i lift my foot off the brake for the gas peddle, the entire car stalls and i get a series of warning lights and messages about shifting the car into gear before restarting. despite attempts to restart the car, i'm generally stranded for 1-2 mins. i brought the issue up to the dealership last time i brought the car in. after 1 test drive they claimed to have found no issues, and that if it happened again i should "film it happening with my phone". this is now the 4th time this has happened within the last 6 months.

Stop/start functionality stalls the engine, forcing me to restart it

On several occasions, the automatic idle and restart system has failed. while setting at a red light with a breaking engaged the engine goes off. when releasing the break the engine does not restart automatically. sometimes it restarts easily and sometimes not taking two to three attempts to do so while traffic is backed up behind me at a stoplight

The auto stop/start feature does not always restart the car when i release the brake after stopping. mostly in town at stop signs and red lights but recently it happened while i was in stop and go traffic on an interstate. at all locations i was blocking traffic (flashers on of course) and hoping no one hit me while i sat for a few minutes trying to restart my car. from experience i have found that i have to release the brake and push my engine start button a couple times to completely turn off everything then push the brake and button to start the car. a few times it i had to do that cycle several times before it actually restarted. meanwhile i am in the middle of the road completely blocking traffic. my dealer was “unable to replicate” so my solution has been to turn off that feature. unfortunately, auto stop/start is automatically on every time i start my car … so this happens when i forget to turn it off. there are times that it works and the car restarts but even then the electrical system shuts down. radio turns off and back on as the car is restarting and dash lights turn off then on, which reminds me to once again turn the feature off. i have had a lot of electrical issues with this car due to a sunroof leak so i chalked it up to my ongoing electrical problems until i saw the article today about other complaints from people having the same issue. the date listed below was the most recent incident but it has occurred many times.

My 2017 honda pilot does not want to start after the auto idle comes on. for example. when my pilot comes to a stop and the auto idle system shut the engine off. the vehicle does not want to start when i take my foot off the brake. i thought it may have been my battery, it the problem still happened after i got a new one.

When at a stoplight, auto idle causes car to completely stall and shut down and won’t restart unless car turned completely off and try to restart again. this has caused me to be placed in some dangerous situations where i have almost been rear ended from behind. dealership says that it’s the battery but from hearing from multiple people, this has not fixed the problem. it seems like it’s something electrical with auto idle stop feature.

2017 honda pilot does not restart when auto idle feature is engaged. the engine idles, as designed, but does not restart. instead, the engine shuts off entirely and we lose all power features. on one occasion, we were stopped on hill on a coastal highway and began rolling backwards. fortunately, i was able to stop our pilot before it rolled into the vehicle behind us but it was difficult as the power brakes were not working. this has been an issue since we purchased the car new and the dealership has not been helpful in the least. we've taken it to them several times and they had it for roughly a month on one occasion. they've told us repeatedly that they haven't heard of this issue before (a simple google search will show that other consumers have experienced the same thing) and are now telling us the issue is no longer covered under the vehicle warranty. since the dealership was unwilling to help us, i opened cases with honda america but they, too, have been unresponsive.

The automatic start/stop killed the engine at a stop light, and took several tries to restart the engine. i always disengage this feature now to avoid being stranded.

Many times over the past few years, my car has stalled out at a light or stop sign when the auto start-stop has been engaged. i noticed this happens more in the summer than winter. i have to disengage this function when driving, however, with no permanent way to shut off this feature, i often forget to shut it off every time i start the car. as a result, i frequently have to deal with the stalling. i have always been able to restart the car after a minute or so, but it's obviously a safety issue with cars stuck behind me. no warning lights come on before this happens, and i have no taken the car to a dealer or repair shop.

Auto start stop - car turns off and will not restart via auto start/stop system at red lights and stop signs. this is extremely dangerous in a heavy traffic situation. the system, if doesn’t completely shut down is very delayed in responding to turn back on. i’ve had this issue since i purchased the car. dealership had no idea how to fix. they replaced the fuel injectors, thinking it would solve issue, which didn’t help. i still own this car. 75,000 miles and this still happens.

The car auto stop/start feature is failing to restart the engine when coming to a complete stop, sometimes while in a turn lane turning left with oncoming traffic.

Auto start/stop has caused the engine to shut off multiple times. one particular incident occurred at a stop light and only turned back on after several attempts using the ignition button.

Parked in a lot with vehicle at full temp. quick stop. drove vehicle to exit of lot and stopped to wait for a break in traffic. vehicle turned off engine with start/stop feature. on brake release, the vehicle made an attempt to restart and failed. took 10 minutes and i had to disconnect the battery to get the vehicle to reset enough to get started again. had i not had a toolkit in the vehicle, it would have been much longer. during that entire time, the single exit to the parking lot was blocked and there was a significant backup with people going out the entrance. very dangerous. this was not the first time the vehicle had failed to restart, but the first where it was not possible from the driver's seat. it was also the last as i installed a device to disable the feature. i've not had any issues with the vehicle since. start/stop does not save enough fuel to make it worth the potentially dangerous failure. feature should be mandatory for disabling in every vehicle. i for one will never ever own a vehicle that it can not be disabled.

The auto start/stop is not reliable. i have had three incidents in the past 2 years where if i'm at a light and the car turns off due to the auto stop, it will not restart. i did take it to my dealer and they could not find anything wrong with the battery or any other issue. i have to manually turn the auto stop/start feature off every time i drive the car in fear i will be stranded in an intersection. very frustrating. it has been an issue for 2.5 years out of almost 5 years of owning the car.

During auto start/stop car will not restart when the brake is release.

The system that has failed involves the auto-idle feature which is automatically engaged when the car is turned on, and operates by putting the car into idle and turns off the engine when the vehicle is stopped; when the brake is released, the engine is supposed to automatically restart. however, in our vehicle, when the brake is released, the car stalls. sometimes it cannot be restarted for several minutes. this is extremely unsafe, as it has happened in bumper to bumper traffic, and at traffic lights, where the car stall unexpectedly, then we are stranded in traffic and this puts the occupants of our car at risk, as well as the occupants in cars around us who don't know that we are stalled and are expecting our vehicle to continue in traffic. we reported this to our local honda dealer, and they said that they have not heard of this problem and don't know what is causing it. the car has not been inspected by others. there have been no warning signs that this will occur. we are able to manually disable the auto idle feature when we turn on the engine, so that the car will not stall. this is what we generally do every time we drive our car. if we forget, the car stalls after we brake at a full stop then release the brake. we don't recall the date that this first occurred, but it has happened at least a dozen times over the past several months or longer. the date below is the date of a recent incident when the car stalled at a traffic light on a high speed road and we were unable to start the car for several minutes. we had four occupants in the car at the time.

The auto-stop and -start function is not working correctly. when i am stopped at a light or in traffic and the auto-stop engages, the engine sometimes refuses to start back up when i take my foot off the brake and put it on the gas. it has been dangerous when the light turns green and my engine won't start. i've had to tell other cars to go around me. usually i have had to turn off my suv and try to re-start it several times before the engine finally turns on again. this started happening about a year or two after i got the 2017 model year suv (new in may of 2018). when i first told honda about it, my service tech told me he thought it was the battery, and he had it replaced. that solved the problem temporarily (for many months maybe close to a year). the issue started happening again and i went to honda asking for another battery based on what happened the last time. they tested the battery and said it was fine. they could not explain why the auto-stop -start function wasn't working properly, but suggested i may be hitting the gas too soon (which i disagree with because i didn't change my driving habits after the battery was replaced the first time and the problem went away for a short while). the problem keeps happening, so i have to remember to turn off the auto-stop and -start manually every time before i drive to prevent it.

We were at a sheetz gas station last month and the auto-start/stop cut the engine off and it would not restart. we had to place the car in park and manually restart it. we have had this issue happen on another occasion and we purchased the car in april.

I own a 2017 honda pilot elite, with 65000 miles, that was purchased new. the vehicle has repeatedly stalled at various point of operation. upon stalling, every light appears to activate on the dashboard. the vehicle remains stalled until the computer "recycles." i can usually restart the vehicle within 2+ minutes. the dealer, located in rancho santa margarita, california, has identified the vehicle’s stop-start as the problem. the dealer suggested to turn off the stop-start while driving the vehicle but that is problematic as this needs to be done each time the vehicle engine is turned off and then restarted. the dealer, upon inspection, found some errors in the ecu, but none that would create this problem. the dealer is unable to recreate the problem and admitted that many honda pilots have this issue. to possibly fix the problem, the dealer suggested a valve replacement at a cost of $1000+ and a new battery, even though the battery has been tested and is fine. these vehicles are dangerous, and honda has done nothing to correct the problem.

I just read an article which says the feds are investigating honda pilot suv engine failures. the compliant being that the fuel-saving stop-start system on some honda pilot suvs can fail to restart. i personally have experienced this issue at least three or four times in my honda pilot. for this reason, i do not use the fuel-saving stop-start system anymore. however, when i did experience the issue it was exactly as described in the article. i was at a stop light. i took my foot off the brake and the engine did not restart. i was fumbling pushing buttons trying to get the car to start. i would turn on my emergency blinkers to let cars know i was experiencing a problem. i think eventually i turned the engine start button on and off and the car started. i had complained and expressed my frustration with the honda repair people when i took my car in for regular servicing. they were either not really aware of the issue or not concerned. after reading the article, i wanted to let you know that i have experienced the issue. i think if other people were aware there was an investigation they might come forward to. i didn't want you to think it was only 221 people that had experienced it as stated in the article, because perhaps the problem is more wide spread that we are aware of. honestly, it is a very uncomfortable feeling to be stuck a stop light with a car that won't move and you have no idea why.

I would like to formally report an issue with my 2017 honda pilot touring's auto stop/start feature. i have had several scary incidents where my honda would not restart at an intersection or on the highway due to high traffic and needed to stop. this is very scary and it is not easy to restart with the fear of getting rear ended by vehicles approaching. with the push button start feature it can be very difficult under stress to re-start your vehicle when the auto stop/start features stalls and needs to be restarted. my wife refuses to drive my car and the inability to permanently turn off the feature creates risk if you don't manually turn it off after starting the vehicle each time.

Hello, i was driving down the road and my collision mitigation light quickly flashed on and then went off with no objects in front of me or bad weather or rain. also, my vehicle felt like it tapped the brakes and the steering wheel slightly jerked a little. it was maybe a half second long and then went back to normal. i kept driving and the vehicle did it once again and then 2 more times. the last time i was pulling up to a light when it did it. i should have pulled over first but i decided to turn the vehicle off and turn it back on to maybe reset the computer. also, i know the car does this anyway when i have my auto start/stop button on. i usually turn it off when i drive. i've had the vehicle since 2018 with no issues before so i was pretty confident it would immediately start. when i tried to turn the vehicle back on, it had completely lost all power and wouldn't start or give me any sign of power. the scary thing was that i was in rush hour traffic with my young kids in the car and i couldn't put my caution lights on or put the car in gear to push it to the side of the road. again, i should have pulled over first, but there was no logical reason the vehicle wouldn't start. i put the hood up but nobody behind me could see the hood up. i'm stuck in the middle lane of traffic and had to get out of the car to signal traffic to go around me. i checked my key fob batteries and the vehicle battery connectors and everything was fine. i kept trying to use the key fob to unlock the doors every minute or so to see if i could get any kind of power, as well as try to start the vehicle again. after about 7 minutes or so i regained power and was able to drive home, which was about a half mile away. a message on my dash screen displayed "anti theft system" "this system has lost power. push and hold the power button for more than 2 seconds to enable the system". i did this and cleared it. i think the anti theft system turning on when it shouldn't is the real issue.

On multiple occasions with the auto engine restart engaged, the engine has shut off while stopped at a stoplight and then failed to restart the vehicle upon attempting to go. on some occasions, the power blips but the engine restarts. on other occasions, the power blips and the car stalls, leading to having to fully shut the car down and turn it back on, with a successful restart. on a few occasions, this has taken multiple tries leading to the vehicle sitting at a green traffic light for over 15-20 seconds while attempting to restart the engine. this is a safety issue as i am now scared to leave the auto-restart feature engaged for fear of being stuck at a green light and rear-ended. i have tried to turn the feature off, but there is no way to disable it permanently… instead, i have to remember to turn it off at the beginning of each drive. this issue has been ongoing for over two years. i have replaced the battery which did not solve the issue. it has not been looked at by the manufacturer, police, or insurance.

There is a major and potentially dangerous issue with the idle stop/start feature. when the car is at a stop and the engine shuts off (gas saving feature) and sometimes the car will fail to start again, leaving me stranded in the middle of an intersection or whatever road i'm on. sometimes all of the collision systems fail to start again (dash warning), sometimes it takes minutes to get it restarted which results in angry drivers behind me and the potential to create an accident. this issue began within a few months of buying the car. i had informed the original honda dealership where i purchased the car but they failed to properly document the issue because there were no error codes populated by the on-board computer. after it happened dozens of times i took the vehicle to a different dealership and was able to demonstrate the problem directly to a technician after two separate appointment attempts. they then agreed to replace the battery. this helped for a time period of about 9 months and then it started again. i believe there is a wide-spread issue with the computer's ignition system and i'm not alone, although honda seems to pretend they've never heard of the issue. i have attached my first 'documented' (although it was reported years before this) service report followed by the second in which they finally replaced the battery and admitted fault. i am hopping the nhtsa can investigate and help the owners of these pilots come to a permanent resolution. thank you for your time. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2017 honda pilot. the contact stated while coming to a stop at a traffic light or traffic sign, the vehicle shut off while the vehicle was stopped. the contact stated that several unknown warning lights were illuminated as soon as the vehicle came to a stop. the contact stated that it took several attempts to restart the vehicle. the contact had taken the vehicle to a local dealer who diagnosed the failure and determined that the battery needed to be replaced. the contact had the battery replaced by an independent mechanic. the vehicle was repaired; however, the failure recurred. the manufacturer had not been informed of the failure. the failure mileage was unknown.

The contact owns a 2017 honda pilot. the auto start/stop system failed to operate as designed and the vehicle would stall and had to manually be restarted. the contact stated that occasionally several attempts were needed to restart the vehicle before the vehicle would perform as designed. the failure had occurred approximately 4-5 times. the contact had taken the vehicle to the dealer however, the vehicle was not yet diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 45,000.

My 2017 honda pilot elite is equipped with an auto idle/stop functionality. i depress the brake all the way (at a full stop) and the engine temporarily turns off. much like the other 200+ complaints you received, i'm also experiencing the issue where the car stalls after i remove my foot from the brake (so that the engine turns on again). sometimes the electrical system "resets" (sounds like everything clicks off and then on again), but recently i have had the car stall (more than once). additionally, the other day when this happened the car "shuddered." a couple of times i've had to turn off the car completely and then turn it on again. fortunately, i have not needed a jumpstart.

Fuel injection pump makes really loud noise and reduction of engine power. took it to the dealer for diagnosis and was told the fuel pump needs a replacement. have been waiting 2-3 weeks for parts, with no loaner or estimated timeline provided.

Automatic shut off and car would not turn back on

The idle shut off feature has shut the car off and then not restarted when it was supposed to. this has happened in two intersections and a stoplight. when it doesn’t restart, i am unable to do anything, shift in to park or restart the car. it is extremely unsafe as it leaves you sitting in the middle of traffic or wherever it decides to leave you and you can’t do anything with the vehicle. there is no warning when it does it. i have not approached the dealer since there is a button to override the feature i figured they would not listen. however i think it is ridiculous that you have to push a button to make sure your vehicle doesn’t die on you while driving. i would like to see the auto idle feature removed from the vehicle.

Engine does not restart after start stop feature {auto stop} when stopped at a stoplight or stop sign. sometimes engine turns off with just a soft application of brakes. so far no serious accident except holding up traffic at an intersection. could become dangerous. so i immediately turn off the feature whenever i remember when i get in the car. thanks.

The start/stop feature on our 2017 honda pilot touring has failed continuously since we owned it. the vehicle stalls when trying to re-start from the traffic signal, leaving angry drivers behind us. we now turn it off to prevent recurrence. our local honda dealer in fort walton beach has changed a switch, but the problem continues. their next "guess" is to change the battery, which tests good otherwise

When the engine stops when the brake is applied, there are times when the engine shuts down completely, restarting electrical systems and not starting up again. this incredibly scary and dangerous. i have brought it to the dealer who has no idea how to fix it. i read an article that this is something the nhtsa is investigating and am very relieved that there is finally some attention being paid to this problem. i wanted to log my vehicle as being effected also.

The auto start\stop feature doesn't work and is extremely unsafe and dangerous. i will be sitting at a stop light and when the light turns green i take my foot off the break and the car will completely turn off and error messages will appear. multiple times it has completely turned off the car and the car couldn't be restarted right away, leaving us stranded in the middle of the street trying to restart the car while cars are going by me. it takes at least a minute for the car to restart once it turns itself off. this has happened at least 10 times. we always turn the feature off when we drive now but sometimes we just forget because it's extremely inconvenient and difficult to remember that we have to turn off the feature every single time we start the car. when we took it to the dealership mechanic they told us we needed a new battery and that would fix the problem. our battery was still at 50% and yet we still changed it but the problem has never gone away.

Vehicle failed to restart after stopping at a stop light while auto stop feature was on (defaults on). had to completely turn off vehicle and restart it for it engine to fire back up.

I come to a full stop at a red light at a busy intersection. the auto engine idle shut off engages. when traffic begins to move i lift my foot off the brake. usually this restarts the car. however, the engine turns off as if it is in accessory mode. i try to put the car in park and turn off and turn on, but it requires me waiting a minute or two before i can restart the car. this problem has happened many times and i have reported it to the curry honda service in yorktown heights, ny (10598) many times. the are aware of the problem and says that there is no fix.

When the car comes to a stop at a light or intersection, the auto-idle function of the engine engages (indicated on dashboard). when you lift your foot off the break, the radio shorts out, the dashboard flashes, and the engine struggles to restart. this happens regularly. i've even had my vehicle stall in the middle of the road after auto-idle has been engaged (see video). i've taken my vehicle to the honda dealer several times to be serviced, but each time i'm told they are unable to re-produce the problem. last time i was at the dealer, i shared this video with them, but they communicated the same message. they can't reproduce my issue and my vehicle is safe to continue driving. i feel strongly that this is a safety issue. if i'm stalled at a busy intersection and drivers behind me are not paying attention, it is likely i'll be hit from behind. the orange engine information light in the video was for a needed oil change that i've since had completed. video: https://photos.app.goo.gl/dnfh1v3bq31hxqwr6

This car has an automatic start/stop feature/function that shuts the engine off when the brake is fully pressed. the purpose is to save fuel when stopped at a red light or in heavy traffic. as soon as you release the brake, the engine is supposed to restart automatically. unfortunately whats been happening is either the engine does not restart or it begins to restart and then stalls. in either case, the car needs to then be put into park, fully turned off, and then restarted. in most cases, it more an annoyance for everyone involved. however, what has happened a number of times is that we’ve moved into an intersection to make a left, stopped for oncoming traffic to pass, and then started our turn. the car has stalled then. luckily there has been no accidents, but that is by luck. as the lights change, we have to quickly restart and get out if the intersection. i’ve searched online for a solution. many people have post about the same issue in various forums. many have also taken their car to honda dealership for service, but there has been no consistent response as to the cause or a solution. in more recent models, honda has changed how this feature works, but they have not provided any solution for models preceding the change. thank for any resolution you can bring to us the many others impacted by this point problem. fyi this is not an issue on a single date; it is inconsistent but recurring.

Keyless start system problem error message even after replacing key fob battery

At least once a week the vehicle shuts off and don’t restart at stop light/ sign.

While driving i first noticed the radio would shut off- almost like an electric surge (spring 2021). i brought in to local dealer to assess. dealer couldn't replicate so was dismissed. car slipped into "sport" mode randomly (july 2021). brought in to dealer and couldn't be replicated.then the car would take longer to start at a stop light. eventually, at times, the car would not start when the brake was released and gas paddle depressed (august 2021). there is no warning or indiction that this will happen. it is periodic, random and unpredictable. the stall out has happened on long and short rides. this has occurred at stop lights, stop and go traffic on a busy highway and entering traffic circles. i could have easily been rear-ended at any of these stalls. i am afraid when driving this car. the dashboard lights up with alerts and the car must be put in park and the start button used to get the car turned on. this takes time to restart the car- further increasing chance of an accident. i have brought the car to the dealer on at least 5 service visits and the problem persists. the dealer reports they were able to reproduce the stall at most recent service visit (6/16/2022). fuel injector replacements (8/2021), pcm software reboot (10/2021), battery replacement (3rd battery in life of car), and now awaiting valve adjustment (part on national back order). battery #1 replaced 3/2020, battery #2 replaced 1/2022. the problem persists despite these "fixes". i have requested that the dealer escalate this problem to honda corporate.

Auto engine idle stop not working correctly. have seen others online with same issue.

Engine doesn't starts automatically when using auto stop feature. it has happen multiple times and decided to turn off the feature completely. what happens is when using auto stop feature and if the pilot is at signal light it stops the engine. but when you lift up the break instead of vehicle to starts back up it doesn't and in fact we have to press start engine to turn on the pilot. taked to dealer about it but they say nothing is wrong with the car and never heard about it. in fact the battery seems fine to as per the dealer.

Driving on the highway, came to a stop due to high volume of traffic, car stopped completely and auto/start turned off the engine itself like it should when brake is stepped on all the way, traffic started to move, let go of the brake to have engine turn back on like it normally would, however this time the engine did not start back on itself, tried to step on the brake and would not allow to press on it. hit the engine start button light would come on however brake still would not allow to be stepped on, its like it is stuck. tried this for about 5min and suddenly i was able to press on the brake and start the engine by hitting the start engine button. the component that failed is the engine, auto/start feature, power train, and electrical system. this was a big safety issue and yes it would not only put myself at risk but others safety at risk too. no the problem have not been reproduced or confirmed by a dealer no the vehicle or component has not been inspected by anyone no there was no warning when it first appear, it just happen.

The idle/stop function stopped operating at a stop light. the car completely shut off. my wife pressed the brake and ignition but the car did not immediately restart. after a few long minutes, the function worked. this is the second incident with the honda pilot. in may 2022, the vehicle stopped at an intersection and cut off. i took it to the honda service and had diagnostics ran. i was charged for the test but the service department did not find anything wrong. they recommended a new battery which i purchased. this was in may 2022. there is definitely an issue. no use taking it back to the dealer, they don't know the source of the problem.

I own a 2017 honda pilot touring addition and recently learned there is an investigation on the auto start/stop feature. we have experienced the vehicle stalling too many times to count. however, it does seem to be getting more frequent as the vehicle gets older. when the vehicle comes to a stop the feature will engage and two things may happen: 1. the vehicle will immediately die causing us to put the car in park and restart or 2. the vehicle will stall/die when in the movement of taking my foot off the brake and pressing the gas pedal. on some occasions we have had to try multiple times to restart the vehicle. the most memorable stalls happened during busy traffic and of course caused a panic as the time to restart feels like minutes when it’s really only seconds. when this happens it has caused us fear of being rear-ended as there has been many times we braced for this as we saw an oncoming car from behind. our local honda dealer (basney honda) has attempted everything to fix but you can feel they are growing impatient with us as we demand the vehicle to be repaired.

The engine with shuts off normally when i come to a stop when i have the system engaged. the problems begin when i take my foot off the break expecting the engine to start up again. what happens consistently (though not all the time) is that when i take my foot off the brake, the engine shuts off, shifts itself into park, and i have trouble getting the engine to start up again. when i disengage the system, which i do practically every time i drive the car now, everything works fine. the dealer din't find anything when they ran a diagnostic, so i'm at a loss.

When exiting the interstate and stopped at stop sign, vehicle shut off due to auto stop/start feature. when i released the break to go, the vehicle did not start and completely shut down. the vehicle had to be placed in park, break pressed and ignition button pressed again. it took a little bit but it did start again. after this incident, this has also happened about 10 more times stop lights around town. it has always started again but it takes a minute to restart and multiple steps are needed for it to be restarted. traffic has been backed up while i attempt to restart the vehicle.

The auto start and stop engine feature leaves the car stalled and unable to restart until multiple attempts. we have been stuck in the middle of a highway multiple times with hazards on trying to restart

Issue: engine sometimes does not start after engine idle stop activates on several occasions while stopped at traffic lights the engine failed to start requiring the driver to turn the vehicle off then back on. this occurs after the engine idle stop actives. when the engine stops electrical components, such as the radio, momentarily lose power. the dealership was not able to reproduce the issue. members of my household have encountered this issue several times a week over a 2 month period. this is a safety issue as the car does not reliably start in traffic.

I moved into the left lane to merge onto another road. i had to come to a stop because a car had was stopped ahead of me. after that car moved, i lifted my foot from the brake and pushed the gas to make my left hand turn. the car didn’t move. a light flashed on the car that said something like “to start engine push brake and push start” i looked down at the gear shifter and noticed it was on n. i tried to hit “drive.” the car flashed the sign again. i put the car in park. i tried to put the car back in drive. the car would not change gears. i put on my hazard lights, turned off the car, and restarted it. the car transitioned from park to drive. there have been many instances where i’m merging onto a roadway or slowing down to turn left where the car hesitates. i will be braking. i lift my foot from the brake to press the gas pedal and nothing happens. the car moves because it’s going downhill, but the gas pedal is not causing the car to move. when the car does finally move, it moves with a huge lurch. there have been times that i'm unable to move my car with the gas pedal while crossing traffic. it's terrifying and honda says that they are unaware of the problem and unable to replicate it.

When breaking at a stop. entire car shuts off instead of just the engine. turns off and have to restart car while in traffic. has occurred 4-5 times so far.

It took my pilot into the honda dealership because the car repeatedly stalled at when the auto engine idle is engaged and i let off the brake, putting mine and my families in serious danger. honda originally said they couldn't duplicate the issue or figure out why it was happening and sent me on my way. when it happened again, i took it back to honda and was told it was the battery. i was hopeful that this was going to solve the problem, but it has not. it continues to stall intermittently if i forget to manually turn off the feature after starting the car. after searching the internet, i found that this is a common problem and that honda is not doing anything to permanently solve the issue. please investigate this before someone is killed!

The contact owns a 2017 honda pilot. the contact stated while the vehicle was stationary at a traffic light, the vehicle stalled. the contact stated no warning light was illuminated. the vehicle was not drivable. the contact towed the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. the vehicle was repaired. the contact stated that the battery had been replaced three times within four years. the manufacturer had been informed of the failure. the failure mileage was approximately 23,000.

The auto start/stop system on the honda pilot is failing at intersections causing the car to stall out and be stuck in traffic. dealer and honda does not have remedy for this issue. this is a known problem that is well documented by other owners. this is now happening about three times per week and i am worried that it will cause a major traffic accident and or death if i get stuck in the middle of an intersection.

--auto engine idle stop system. yes, available for inspection upon request. --safety concern- engine stalls in the middle of traffic... causing other traffic behind car to become angry and try and pass the stalled car. as they attempt to pass, they endanger other traffic. usually happens during heavy traffic, breakdown then needs driver to restart car completely in mid traffic and missing or heavy delay of green light which could itself potentially cause an accident. --the stall happens constantly 1 once a month, but not able to reproduce every time car is stopped... therefore can not be repeated upon inspection. happens at the worst time, during traffic stops. --complaint was made during oil change, but dealer found no problem. no warning lights prior to stall. problem has happened and reoccured for almost two years.

Automatic braking engaged with no apparent obstacle/reason

Vehicle stutters and shakes violently when accelerating. and there's noise from the transmission.

Auto stop/start feature. we have to insure to turn it off when we drive to avoid it not working properly...stops completely and we have restart the car manually and it sometimes seems it doesn't want to restart. if it does work, power to other systems, radio, all blink off then on. we don't trust this feature and thought it was battery issue but shop tested battery and no issues with it. we have been lucky when this has happened, with only one car behind us when it failed to restart in the city at night. my wife was scared. i had to talk her out of the situation on my phone, the other car was patient. this could cause an accident. this has been happening since 2018 and we only avoid by shutting the feature off. honda needs to reimburse us for this worthless and dangerous feature. they also should allow us to turn it off since it is a safety issue

The contact owns a 2017 honda pilot. the contact stated that the auto start/stop feature failed to restart after the vehicle was stopped. there were no warning lights illuminated. the vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. the manufacturer was notified but no additional assistance was provided. the contact stated that the failure was related to nhtsa action number: pe22005 (engine and engine cooling). the approximate failure mileage was 128,000. the vin was not available.

I was at a stop sign. auto engine shut off on car kicked in and automatically turned the engine off. when i released the brake to proceed driving, the car stalled and automatically went into accessory mode and nearly caused the person behind me to hit me. this is the 2nd time it’s happened in the last month. i had to put car in park, keep attempting to get vehicle to start again (finally was successful) and then proceeded to drive home.

When auto idle is engaged, the car should start when the brake is released after stopping. we noticed problems when we released the brake. the radio and a/c shut down and quickly come back on again. so release brake, radio and a/c shut down and then radio and a/c come back. reported to jeff wyler honda and i believe i have a video. as of yesterday, the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the auto start/stop function engaged. you have to put your foot on the brake, shift to park and restart. this occurred twice in two days. once at a traffic light and once after a traffic jam on the highway. it is scary especially the first time it occurs. it has the potential of leaving the vehicle in a stopped position in dangerous locations if it can’t be restarted, i.e. the highway. i’ve read that a jump is sometimes required.

Instrument cluster goes blank, audio unit goes black, back up camera & sensors not working at times. my audio unit was replaced on 5/10/21, after experiencing these system for several months. the new display audio 39540-tg7-a42rm worked approximately 2 weeks before symptoms started appearing again, with the most severe popping sound that occurred 7/07/22. display was sluggish for about a week, then a loud startling popping sound came from inside the dash while driving on the highway yesterday, followed by a crack under the right navigation vent trim. the display turned black, tried to reboot, & was very sluggish, and slow to respond. then the engine transmission jumped, while this is all going on. i was on the highway, and thought i was going to crash, due to my vehicle losing function. the vehicle “jumped” like the transmission was slipping, so much so, that i thought my car was going to lose control. i had to turn around to head home fearing i could lose control of my vehicle, as the navigation display would freeze at times. today, the display will boot up slowly, with just the lower left corner only, then slowly returning to normal. this happens when i start my car each time, and sometimes while i am driving. i have also noticed that the transmission will slip out of park to neutral at times, when i push the button to park, then rolls forward. i’ve been to kunes country honda numerous times, of which they say there is no fix. i currently have an appointment for 7/12/22 that i made last week before it actually popped so bad, because it was sluggish, and before that, i could tell it was a huge issue because now it is sluggish every time i start my vehicle. my understanding is that honda will only replace this unit with the same, defective unit. this is an unacceptable alternative. i still have an extended warranty on my car for 9,000 miles. i am currently thinking its the module now.

The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the auto start/stop function engaged. this has happened on numerous occasions and sometimes will not even restart manually, causing other vehicles to have to go around and dodge the stalled vehicle in the middle of busy intersections. honda mechanic can not reproduce the problem when in the shop, leading to no resolution. problem continues even after having the battery completely replaced and cleaning the fuel injectors.

Vehicle stalls in the middle of intersection while attempting to auto restart with the auto on/off feature. this has been happening since we boughe the vehicle new in 2017. dealer said they could not simulate. happens a few times a day.

This vehicle has the auto engine stop when sitting at a stop light. occasionally when the engine is restarted after such a stop, it will shut down rather than restart. this is an intermittent problem, but it is dangerous when traffic is waiting for the engine to be restarted.

The idle-stop system shuts off when the suv is stopped for two or more seconds. there are times when i release the break pedal after several seconds or more and the car engine does not restart on its owlast episode 7/2/22

The auto start/stop feature on my 2017 honda pilot has had issues for the last 2 year. it started with the engine occasionally "hesitating" to restart after i held the brake pedal down at a stop light. as it started to happen more frequently, i took it to my honda dealer and they told me that they could not recreate the issue and thus could not diagnose and fix it. within the last 6 months, the issue has become more and more frequent and severe to the point that i have been worried about the car not restarting and have been manually turning off the auto start/stop feature when i drive the vehicle. it does seem to occur more frequently in hot weather when i running the a/c and there is more of load on the engine and system. on july 16, 2022, i forgot to turn off the auto start/stop feature, and at the first stoplight that i stopped at, the feature turned on, shut off my engine and then failed to restart. i had to put the car in park and then it took me a few moments to get the car to re-start. the vehicle was very slow to respond, as i was afraid of the car not restarting at all. after a couple of minutes the car did restart. i turned off the auto start/stop feature and did not have any further issues on my drive home. after the failure to restart from the auto feature, my dashboard told me to put the car in park and restart. i do not recall if any other warning lights appeared, as i was franticly trying to get car restarted in the middle of traffic and cars honking at me. once the car restarted all warning lights disappeared. upon returning home that day, i googled the issue before making an appointment with my dealer again. i became aware of nthsa's investigation into this issue. from my experience, honda should recall these vehicles and fix the issue. someone could have hit me from behind at speed, as it was a green light and not everyone is always fully paying attention, or has poor depth perception.

Vehicle does not start back up after auto shut off activates. it is also stopping suddenly on the road

I was at a stop light on a very busy roadway and when i let off the brake to start going, my engine wouldn’t start and completely shut down. i was using the engine idle option. i couldn’t do anything- my car just stalled. some lights came on the dashboard. i tried to step on the brake to either change gears or shut the car off but it was like i pushing against a brick! the brake wouldn’t move. eventually i was able to shut the car off completely. after a few minutes, i was able to turn the car on but it didn’t fully turn the engine on. after a few more minutes, i was able to turn the car like normal. i took my car to the honda dealership near me but they couldn’t find any problems and said they hadn’t heard of this problem. i recommended that they google it because i had seen a lot of complaints. i’m now nervous to drive my car!!

The auto idle stop function caused the vehicle to stop running, needing a full shutdown and restart. this happened on busy roadways, and it has happened two times with this vehicle, one time each in different years. i think the first time was in 2021 and the second was definitely in june 2022. we have had this vehicle into a dealership multiple times attempting to resolve the issue. each time the battery has been replaced due to low voltage, and they were able to reproduce the issue at least once. the most recent time i was informed that honda released a service bulletin recommending a change to engine compression that may be straining the battery when restarting the engine, but i am currently waiting on honda to decide if they will cover the cost of this service before agreeing to it. we are currently operating the vehicle with the auto idle stop disabled. other symptoms included the electrical system blinking off and on when restarting the engine after a stop. this was reproduceable after 3-4 consecutive stops in a short period of time, such as urban driving with traffic lights. this first appeared 3-6 months after a new battery is installed.

Auto stop start failed to restart the engine while in heavy traffic on an interstate. we had to put the car in park, turn on the hazards, turn the car off completely and restart it twice before engine would crank up completely. no warning lamps lit up prior to the car stalling out. we just had our emissions inspection and there were no error codes reported on the odb scan. we took this to honda in 2021 and they replaced the car battery but gave us no indication that the start stop feature was malfunctioning. happy to have honda or anyone else inspect the car.

For several year i've had a problem with the fuel-saving stop-start system on my honda pilot. unless i turn this system off each time i drive it routinely (several times a week) fails to turn back on after making a complete stop, usually at a traffic light or stop sign. this has placed me in several dangerous situations as cars are speeding behind me, not expecting my car to be at a dead stop when a green light turns. it takes several tries to re-start the car and causes chaos at intersections. i took the car to a honda dealer and was charged $975 to replace the battery, which they said would fix the problem. i have also followed all the safety recalls and yet the problem persists. i wanted to file an official report because this faulty system is a major accident waiting to happen. given that my car fails to re-start once or twice per week, it's only a matter of time before i'm hit from behind while i'm stalled at an intersection. honda has made it so that i am unable to permanently disable this feature and has yet to provide a repair so that it doesn't occur. meanwhile, i've spent almost $1k trying to fix the problem myself without success. if the fuel-saving start-stop system is going to be a required feature please hold honda accountable for providing a system that keeps their drivers safe and will not be the cause of an accident bringing harm to my family or others.

The problem is that which is reported here: https://static.nhtsa.gov/odi/tsbs/2020/mc-10184330-0001.pdf my problem is that i am being told that my vin number is not included in the group eligible for the warrantee extension and fee coverage for the replacement of the keyless start sytem. seeing how my vehicle is the model, make and year that this problem is known to effect, i am confused and frustrated by the inequitable and arbitrary use of vin numbers as determinant of coverage. this is a known issue for 2017 honda pilots. my vehicle clearly demonstrated all the malfunctions described and therefore, i believe it should be provided the warrantee extension and that i should not have to pay for the replacement ($168.17).

When stopping for more than a few seconds auto-idle stop turns off the vehicle completely and does not turn back on by pressing the gas pedal. car must then be completely turned off, back on and shifted into drive to continue moving.

Every since about 1.5 years into owning my car, the auto idle engine shutoff will stall my car. after multiple trips to the dealer who said nothing was wrong, this issue persisted until i had my battery replaced at about year 3. it started working again as it should until about another 1-1.5 years into the new battery, and it stalls all of the time especially when the car has been driven for about 15-20 minutes. i understand the nhtsa is already looking into this issue, but the manufacturer needs to disable this feature until a fix can be made. many times, i have blocked traffic at a stop because of this and trying to get my car restarted.

I was stopped at a red light. the stop idol engaged and the vehicle did not start when i attempted to make my turn. the instrument panel indicated that i should shift to park. i did so and attempted to restart the vehicle but it did not start. after a number of attempts to restart it eventually turned on and i drove straight home. i was in the middle of a major intersection with my son in the car. car zooming by me as my car was stuck in the turning lane. if a car failing to start as a result of a feature that was integrated by the manufacturer isn’t a safety issue then i don’t know what a safety concern would be classified as according the this institution. permanently shutting off the feature is not an option as it renegades every time you start the car initially. the car has stalled a few times prior to today’s incident but this is the first time it failed to restart. as i drove home i reengaged the system to see what would happen, if failed to restart again and began the stall every time once the idol stop was engaged. this is unsafe. if i forget to turn off the function of this feature and i am on an expressway what happens if the car fails to restart, my brakes lights may not be pressed as i am thinking i am simply going to drive off and i could get rear ended at 60 miles an hour. this is a safety issue. this is a ticketing time bomb and further delays are putting thousands of lives at risk. i did i not know about the problem until i research the internet to find a solution. why haven’t we been informed of this problem? is this institution waiting for the body count to be high enough to warrant a consumer alert? this is a safety issue.

Engine stalled at signal after auto stop and car didn’t start back

While stopped at stop sign, vehicle's engine auto stop feature engaged and shutoff engine. when driver went to apply the accelerator to move past stop sign, vehicle totally shutdown. the dash instructed driver to depress brake and start engine, which was unsuccessful. driver had to open and close door to totally shut vehicle down to get engine to turn on again.

Per pe 22-005, with auto idle stop enabled, when coming to a stop light, i stopped. when the light turned green, and i let my foot off the brake, the engine would not restart, as if the battery were dead. i put the car in park, turned it off, turned it back on, and was able to restart the engine. this happened in about march of 2021. since that time i always disable auto idle stop, as it may create an unsafe traffic condition or accident if this were to happen in traffic. i was going to replace the battery, but have not done so since the occurrence 16 mos. ago, and have had no other issues with the battery in that time.

Today (8/2/22) is the second time this has happened to my vehicle: the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the auto start/stop function engaged. my car died, with bare components still working (windows and a few lights came on - battery and oil), but i was in the middle of a busy intersection when this happened, which is also a few feet away from a railroad crossing, which would have endangered the lives if others were behind me if they failed to pay attention to my hazard lights - which they did). my battery was replaced at the honda dealership in april 2021, so it's less than 2 years old. a jump was required for the vehicle to restart and is now at germain honda of dublin (again) for inspection of the issues.

Starting in the summer if 2020 every few weeks after coming to a stop and the auto idle stop would stop the engine. when releasing the brake the engine would not immediately restart. the pause on restart would slowly increase as the time between occurrences decreased. occurred during each trip. pauses increased enough that the entire control panel and radio screen would go black, and then the car restarted with warning message coming up on control panel. contacted honda and took it in on 9/9/2020. they couldn’t recreate the issue. they charged the battery, did hard reset. drove car with issue still occurring. returned the vehicle for additional service on 9/16/2020. they are still unable to duplicate the issue and opened up a tech line case#4376911. they replaced a dc/dc converter. issue continued. returned car with same issue. don’t know date at this time. they replaced the battery which did fix the problem, temporarily. began having same issue april 2022. issue slowly increasing in duration of pause and frequency of occurring. july 10 2022 started having pause long enough for control panels to go dark and get warning light when engine restarted. started occurring daily. on friday 7/29/22 came to a four way stop and idle stop engaged. lifted foot off brake, pushed on gas and realized car had not restarted and car was rolling backwards. quickly pushed on brake to to stop car rolling backwards which then car restarted with warning light. called honda on 7/29/22 made appointment for 8/4/22. on sunday 7/31/22 we were driving and came to a stop and idle off engaged turning off engine at a red light. at this occurrence the dash and radio went black when foot was pulled off break. engine did not restart. dash lights came back on with message that car must be in park to start engine. attempted to switch to park but controls would not until few attempts. finally able to put in park, start car, put in drive and pull away. stuck in traffic lane for about 15-25 seconds. scary.

The contact owns a 2017 honda pilot. the contact stated that the vehicle previously had the battery and auto start/stop button replaced; however, the while stopped at a traffic light, the vehicle lost motive power. additionally, the brake pedal was firm while depressed. the vehicle was towed to an independent mechanic; however, the vehicle was able to restart and no error codes were retrieved. the vehicle was then taken to the dealer where it was diagnosed that the battery needed to be replaced. the vehicle was not repaired and remained at the dealer. the manufacturer was not made aware of the failure. the contact related the failure to nhtsa action number: pe22005 (engine and engine cooling). the failure mileage was approximately 70,000.

In support of nhtsa action number: pe22005 2017 honda pilot multiple experiences with the auto idle cutting off and not restarting. 8/4/2022 was worst experience to date. the vehicle cut off at a stop light and would not restart. the ability to roll down the windows and unlock the doors was disabled so 2 occupants were potentially trapped inside. fortunately a door had just been opened to waive backed up traffic around the disabled vehicle. aaa and sheriff's were called to the scene. it was successfully jumped and the aaa diagnosis was that nothing was wrong with the battery, starter, nor alternator. this is a major flaw in engineering and a fix has to be developed or the vehicle appropriately replaced.

The auto engine idle stop fails to restart the engine after stopping at stop lights, stop signs, in traffic, etc. even after repeatedly "working" to turn off the car and turn it back on, it can take up to 2 minutes to effectively turn off the car so it may be restarted. this feels extremely dangerous at stoplights, but especially when caught in stop and go traffic on the highway or on a bridge. cars go around into the intersection, honk, and when traffic picks up from the stop-and-go situation, cars drive by at high rates of speed while i sit motionless in the middle of the highway. while i more often than not remember to turn off this "feature" when starting the car, there are times that i forget. it has been horrible for my newly licensed driver. the anxiety and stress this has caused has led to learned anxiety while riding in and driving other cars that do not have this "feature." the problem was first reported to my local dealer in 2021. today i asked the dealer to look at it again, while the suv was undergoing a fix for the hood recall, and i was informed it would be a $140 diagnostic fee and then whatever the cost would be to "fix" observed problems. the dealer has not documented my complaints about said problem, though they ran diagnostics and indicated that the starter and battery were operating according to spec. they "reset" the system in november, but it did not help with the problem quickly reappearing.

The contact owns a 2017 honda pilot. the contact stated that while the vehicle was idling at a stop light and attempting to proceed to drive, the accelerator pedal was depressed; however, the vehicle lost motive power and stalled. the contact shifted the vehicle to park(p) and restarted the vehicle. the failure only occurred whenever the auto start/stop function was activated. the contact took the vehicle to the dealer who diagnosed that the fuel injector failed and needed to be replaced. the failure persisted. the contact returned the vehicle to the dealer who then diagnosed the vehicle and determined that the torque converter and converter clutch failed and needed to be flushed or replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 56,000.

The auto start-stop feature is malfunctioning and has been malfunctioning since i purchased the car. when the start/stop initiates at a stop, the car turns off and then when the car turns back on, the entire car completely shuts off and then turns back on, resetting everything. that is how it begins and then after a week or two more, the car completely shuts off and then will not restart. the problem is getting worse and worse as the years go on. it is extremely dangerous to be stuck in the middle of an intersection and my car is stalled out and has no way of turning back on. i have taken the car to the dealership maybe 8 times for this problem since i purchased the car is early 2018. it has gone through 4 batteries in 4 years (even with the pandemic, it should have been more). this issue is somehow draining the batteries extremely fast. there is a huge problem with the auto start/stop and my hope is that honda buys-back all of these defective cars. i have no clue what kind of damage this has done to my engine, starter, etc. and am worried that i purchased this car as a reliable unit for my family, but it seems extremely unsafe and unpredictable. i know this is already under investigation but i wanted to include my plea and maybe encourage others to do the same. i know there are a ton of other people out there with the same unsafe problem.

Vehicle stalls repeatedly when the automatic anti-idle function is active. whenever the air conditioning and audio is on and i stop the car, the engine stops (as the anti-idle system is intended to work), then stalls out as the engine restarts. this has been happening for about 2 years and happens almost every time the anti-idle system engages. it’s terrifying when it stalls in stop and go traffic on the highway.

When the auto off/idle shuts the pilot off at a street light, sometimes the car will not turn back on. this has happened to me twice.

There was a rattle coming from the middle seats, specifically on the passenger side. upon checking i found out that the middle seats were not locking properly. actually, they could be folded down using your bare hands rather than the buttons and other mechanism to fold the seats. therefore, in case of an accident, the seats are not likely to keep latch and may fold on any individual sitting in the middle seats. this is a safety issue that needs to be addressed. seats are not supposed to fold using your hands but by either pressing a button or using a handle.

Had the no restart after auto start/stop of my engine occur. while i was attempting to make left turn at a light, vehicle remained off and completely shut down. all the lights on dashboard came on and had to place in park. fortunately after two attempts, vehicle restarted. turned feature off vehicle. took to honda dealership today. service rep. had no idea that there is a current investigation into this matter. gave me no assure that this issue would be resolved or repaired. also told me i’d have to authorize a $155 diagnostic fee just to have it looked at, since there is currently not an official recall.

Car stalled at a busy intersection and was unable to be restarted. the auto-idle restart was on as this is the default when the car is started and it engaged while i was at a stoplight (had driven approximately 1 mile prior to stopping at stop light) when light turned green, i pressed the gas peddle but the car did not restart instead it stalled. i was unable to get the car restarted. the car was in the road at a busy intersection, ultimately the police had to respond to keep traffic moving and the car was towed. please note that during my attempts to restart the car by engaging the brake and pushing the ignition (what dash tells you to do) my hazard lights would go off - leaving me very vulnerable. this is an incredibly scary situation to be in. i usually turn off the auto restart when i get in the car because the car has previously stalled, but in the previous situations i have been able to get it restarted. unfortunately, i forgot to turn it off on my morning commute today. this is a huge safety hazard and needs to be addressed. i have made a formal complaint to honda and my car is currently at a honda dealership being evaluated.

This vehicle is equipped with an auto stop/start feature when the vehicle is in idle and the brake is depressed. once the brake is depressed the engine will shut off and then it should re-start as soon as the brake is released. this feature is malfunctioning on my vehicle. when the brake is released and the engine is restarted the electrical system on the car occasionally shuts down momentarily. this includes the hvac, stereo, meter, lights. on 3 separate occasions the car has stalled. the vehicle is then needed to be put in park and restarted. this has happened at traffic lights and could cause an accident if the reaction time to restart the vehicle is not quick enough. i had the dealer review the problem during an oil change but they only checked the battery level and determined it was not an issue. this issue seemed to appear around 35-40k miles on the odometer. the vehicle now has 56k miles on it. the issue does not occur 100% of the time, but occurs over 50% of the time.

The auto idle often causes the car to stall and restart with a collision system warning, or sometimes requires a push of the start button.

Vehicle would shift into neutral upon acceleration such as when passing and take up to a minute to reengage in a gear to continue acceleration. generally happened at 50-60mph on the highway. called dealer multiple times and brought in at 47,000 mi, but no codes generated by vehicle and dealer couldn't replicate. finally at 81,000 transmission completely failed on a busy highway exit ramp and car could not be put in gear. blocked traffic for 2 hours before car could be towed to the dealer. it appears honda had transmission based recalls up to 2016 but not 2017 model year.

Car stalls when auto stop turns back on

My car completely shuts off at stop sign/red light when engine idle feature is activated. i have to put car in park and restart it. this has been an ongoing issue since summer 2021. vehicle was evaluated at dealership with no resolve. in addition, a new cam shaft had to be installed in fall 2022 , at honda's expense.car completely stalled while passing another (55mph)

I was stopped at an intersection and when i got a green light and stepped on the gas my car stalled, i drifted into the intersection and braked and i was then stuck there bc my car would not restart. it took a couple minutes and it finally did. luckily it wasn't a busy intersection and there wasn't an accident. i had 3 small children with me, it was very scary.

When my auto stop idle engine kicks on, and stalls when i try to depress brake and press gas. it has happened approximately 10 times over the past year and a half, always in an intersection when it’s dangerous. i have taken to the dealership more than once and they have been unable to resolve and recommended i replace my battery which i did which has not made the situation better. i also just filed a complaint with honda but this is very dangerous and needs attention.

On multiple occasions, while the auto idle was one, i stop at a red light or intersection and when i lift my foot off the brake the vehicle shuts completely off. one time, i called 911 for police officer assistance to alert that i was stranded in the middle of the highway. i was so afraid i was going to be rear ended by fast moving traffic. just yesterday, while stopped at a red light, a fire engine stopped and 4 fire fighters got out to offer assistance while i sat there stranded alone on this busy highway trying to get my vehicle to start back up. the brakes lock up and the vehicle completely shuts down. each time i try many times to get my car started and it takes many attempts to crank the vehicle. i asked my service agent about the problem and he was unaware. he said they would have to drive the car to see if it happens with them and there is a diagnostic fee for this. i declined because it does not happen every time and i felt quite sure it would not happen when they were looking for it. this malfunction is sporadic.

The car will completely shut off at a light or stop sign, where there is no lights on no radio nothing . it’s does it all the time . the repair shop said it was my transmission so got it replaced, it just made it worse it does it more often than before, what scare me the most is that it happen to my kids while they was driving and it shut off in middle of a 4 way. they don’t know why it keeps happening. no explanation at all . they need to recall all they ones that are having trouble with them.then sometimes after you park it , it doesn’t want to start .

When the idle stop is engaged the engine will shut off and won’t restart despite depressing the break pedal. this has happened a couple of times on interstate highways in the boston area. both instance have occurred during rush hour traffic. a police officer once had to assist and direct traffic. the vehicle eventually begins but takes a good 5 minutes.

The auto restart feature fails to restart the car after releasing the break sitting at a busy intersection. the car information center provided information to put the car in park and hit the ignition button again. i was able to get the car to restart after several tries by putting the car in park, shutting it off and turning it back on. this the third time this has happened in the past month.

We own a honda pilot 2017 touring trim. i saw your news report that there is a document out there published by the nhtsa that is investigating this issue. i’d like to add my experience to this. on or about april 2022, we started experiencing the start/stop issue while living in kansas. when the issue occurred, an error message would flash very briefly across the dash, quick enough where we could not take a picture of the message. our honda would stutter then start back up. at this point, we took it to the legends honda dealership [10050 parallel pkwy, kansas city, ks 66109] and after a free diagnostic they told us they could not a) replicate the issue, b) find evidence of the error message in the system. the next week, we had a complete engine failure while at a stop light for a full 5 minutes. during those 5 minutes, the engine remained off, the transmission shifted to park on its own, and the vehicle could not be restarted manually. traffic built up behind and around us as we were trying to figure out how to get off the road and we could not turn the hazard lights on. it seems this issue is related to an electrical component. after 5 minutes, we were able to push the ignition button to turn off the car completely and restart the engine. the vehicle operated normally afterwards. on august 12, 2022, the same issue occurred where the vehicle engine would not restart and we were prevented from manually restarting the vehicle for about 5 minutes. once again, the transmission shifted itself to park, an error message flashed across the screen briefly this time, and after 5 mins we could manually restart the car and continue as normal. between these catastrophic failure dates, we would experience multiple start/stop stutters with error msg the only experience we have where this would not occur is to manually turn off the auto start/stop feature when driving the car. we see this as an issue that could cause injury, aggressive drivers, and other safety concerns.

I have a 2017 honda pilot elite. my car has had issues since i purchased with the stop/start feature and it’s progressively gotten worse. it’s currently failing every day. in 2017, it was the automatic stop not working right. it would intermittently come on/off when at a complete stop. it never quite functioned properly. it’s so bad, that i turn feature off when i start the car. unfortunately, i can’t have it default to off so if i don’t remember to turn off auto-start every single time, then i have issues. my son was 3 years old when i bought my car. i would be at stops and the car would shut off. then, it wouldn’t start. it would require me to press brake+gas+start button to reset car. i have come very close to getting into accidents while at stops and have had drivers with road rage come after me since i made them miss the light while my car restarts. i have been in the turn lane with heavy traffic and my car stops in the middle of the intersection. in 2018-2020, it progressively gotten worse. i took to southeastern honda to get looked at and was told that’s just how it works. after 2020, the car stops and will not restart at all. it would intermittently happen where i would need to get a jump start to get car running. i took to space coast honda thinking it was my battery or starter. i was told that it tested fine, but still does it. in 2022, my car progressively got worse and requires a jump start. i since purchased a jump starter that is portable. i have to use it every single day. i have narrowed down the symptoms. if i drive 30 minutes and turn car off and immediately back on.. it will not turn over. i have to wait 4 hours and it works. i have measured my stop battery at 11.7 when it doesn’t work. if i wait 4 hours or jump start.. then it requires a 12.6 to start. i researched and found article that is exactly what happens https://www.cnet.com/roadshow/news/2016-2020-honda-pilot-nhtsa-investigation-engine-failures/#ftag=cos-05-10aaa0j

Turned on the car back in may '22 and all my lights came on my dashboard for acc, collision, lane departure, lane keeping assistant, brake assistance. i have taken it to two dealers and the problem seems to be the multi-function camera in the windshield has failed. said it is safe to drive still without it, but now the cruise control isn't even available with this malfunction. two months later my transmission problem light comes on. i take it in again and they say the multi-function camera being broken is triggering this warning light to come on. so i don't know if my transmission actually has a problem or if the multi function camera is breaking everything electrical in my car. transmission drives funny but i can't prove anything because of the camera. if the car has been in the sun for a period of time the lights will not show up and you can use cruise control again. camera is on backorder so don't know when it will come in, and don't even know if this will fix the whole problem.

Failed to restart when auto engine stop engaged in the middle of a busy intersection. large truck with heavy duty battery jump started but it took 10 minutes of being connected to the battery for the engine ignition to start again. no lack of charge (all electronics working but turned off just in case) but a defect in the restart after cutoff.

Our 2017 honda pilot has been having issues restarting after the automatic start-stop system idles the engine after a complete stop. the automatic start-stop feature shuts down the engine when coming to a complete stop, and then the engine doesn’t turn back on after shutting off. this happened the first time about a year ago, of all places on the i-95 interstate highway during a backup. it then happened only sporadically but has since been happing more often. last week, it happened multiple times on the same day (8/17/22) and became dangerous and stressful to the entire family. it is always annoying, but it is very much a safety hazard in most situations.

We bought april 2021 and 1st issue not even 60 days after purchase, dealer removed warranty without us knowing! we have had problems ever since with warming lights coming on & flashing on multiple occasions, even while traveling @ 50 mph!. huge safety issue as the vehicle jolts and then looses power and can't pick up speed and go with flow of traffic! someone will get in an accident because of it and that will be a huge liability for honda as you all are ware of these issues and are doing nothing to recall them and fix the problem! this is a problem for many honda pilot owners from all the honda forums i have read and research ive been doing! i want the issue resolved as this is not a random. i just read that there was a service bulletin in 8/2019 pertaining to this specific car/vin and it references faulty fuel injectors. i have no way to know if this was completed. i feel i should be able to have the injectors serviced/replaced at no cost to me as this is a huge problem with 2016-2017 pilots and the fact a honda dealer pretty much sold us a lemon of a car! i want our pilot fixed as it is a problem that honda has been having with 2016-2017 pilots and honda should be liable for this! happened again today and has been happening more frequent in the past few months but have been dealing with it since we bought the vehicle. recent mechanic said the ecm/pcm may be faulty as you cant get a viable code as everytime it happens it throws all kinds of warning lights & codes that are not accurate.

Vehicle failed to restart after stopping at a stop light while auto stop feature was on (defaults on). had to completely turn off (the) vehicle and restart it for it (for) engine to fire back up. it created a unsafe situation. it took several efforts to get car restarted while traffic had to drive around on shoulder.

The auto start/stop on my vehicle doesn't always work. i come to a complete stop, the vehicle turns off and when i pick my foot up off the brake to restart the car sometimes it will stall. there is no warning message or indication whether or not the car is about to stall, it just happens randomly. we cannot consistently replicate the issue. in order to restart the car i have to hit the start button, wait for the car to completely shut off and then turn the car back on creating a huge safety issue especially if i'm in the middle of an intersection waiting to make a left-hand turn. this is an accident waiting to happen. i brought my car to a honda dealership approximately 6 months ago and brought the issue up to them. they told me they could find no issue with the car, couldn't replicate it and told me they had never heard of it before. it wasn't until i did an online search a few days ago that i realized that i wasn't the only one having this issue. i drive my children in this car and would be willing to allow anyone to inspect my vehicle to try to get to the root of the issue. this is a huge safety issue for what is supposed to be a safe family vehicle.

The contact owns a 2017 honda pilot. the contact stated that while driving at an undisclosed speed, the driver's side front seat inadvertently moved backward. the dealer was made aware of the failure and scheduled an upcoming appointment. the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 22,000.

1. the problem is linked directly to the auto start/stop capability. the car is available for inspection upon request. 2. car shut down electrically in the intersection of the road and caused traffic and police presence, semi trucks rolling through were frightening 3. honda west dealership in las vegas inspected the problem but had no resolution to fix it. 4. no warning lights indicated a shut off was emminent.

The contact owns a 2017 honda pilot. the contact stated that alarm on the vehicle would activate erroneously. the contact stated that after deactivating the alarm, the alarm sounded again hours later. the vehicle was not taken to be diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 100,000.

I was stopped at a stop sign and the auto-idle engaged. when i went to start again, the entire car shut down and would not start. i told me to depress the brake to start the vehicle, but the brake would not depress. i was stuck at the stop sign in the middle of a busy intersection because the car wouldn’t restart after the auto-idle engaged. after about 10 minutes, the car was able to start and i was able to drive it home. prior to this, i have had some instances where the auto-idle would engage and when i went to drive again, all the lights would flash and it would delay in starting. the code reader read zero codes. previous inspections from the deal found no errors as well. we are replacing the battery, but there are no other indications the battery was dead, dying or faulty and would cause this issue.

Engine start stop will sometimes cut the car off completely. you have to manually restart the car. all the electrical goes dead when this happens

While driving in the highway , took an exit and slowed down and stop in a traffic and the car ‘s engine stop suddenly and iam unable to restart it, the brake pad feels stuck and the neutral and drive button does not work, when you turn it on the other electronic still works like the audio and air conditioning but the engine will not turn on . it took us about an hour before the car start working again , causing a long traffic jam in the highway due to we can’t even put the car on neutral for other cars to help us move it on the side, 2 police officers came to the rescue to help us but it didn’t work until we tried again and for some divine intervention the engine start working again. i will have my car check at the honda service in the next few days.

On numerous occasions, when the auto engine start/stop engages, due to coming to a temporary stop, the vehicle completely shuts down. i then have to restart the car manually. usually a notification pops up on the dash telling me there’s an issue and you have to follow the instructions. it’s very stressful because i am usually in traffic and have my children with me. this is a huge safety issue.

The problem is related to the start/stop system. when the car is stopped in a red light or crossing the system turns the engine off. when the breaks are released and the system tries to restart the engine, the engine does not start and the car goes off. the panel turns off. after 2-3 seconds the panel lights goes. pushing the start button, the car's engine turns on on the majority of times. around 10% the car engine does not start when the button is pushed for the first time. sometimes is needed to push the button 3-4 times.

Was driving on a not busy road on the morning of august 30th, 2022 when i heard a large bang/ boom sound and my sunroof literally exploded with glass luckily falling onto the sunroof viser.

The contact owns a 2017 honda pilot. the contact initially noticed that a water leak had developed from the passenger’s side of the windshield. the contact had taken the vehicle to the dealer where they determined that the leak had come from a crack on the driver’s side of the windshield. the contact was then given an estimate for the repair. the contact then took the vehicle to an independent mechanic who refuted the dealers claims and determined that the the cause of failure was due to a manufacturing defect. the contact discovered a 1-inch gap between the sheet metal and the roof at the top of the passenger’s side windshield. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 111,000.

I have experienced several instances where the vehicle's auto stop-start system fails to restart the vehicle's engine after a stop. this has happened 2-5 times. specifically, when the vehicle is at a full stop (with brake fully depressed), the auto stop-start system is designed to stop the engine to conserve fuel by turning the engine off. during the episodes at issue, the system works correctly to stop the system. however, when i have released the brake pedal and attempted to resume driving, the engine has failed to restart and the power system appears to fail/reset. the vehicle then requires that i attempt to restart it using the stop/start button. on at least one occasion, i had to make multiple attempts to restart the vehicle before it finally began operating again. this situation often results in the vehicle obstructing traffic for an extended period of time and creating a dangerous situation. i have begun disabling the auto stop-start system when driving the car to avoid this problem occurring.

Multiple times the cars engine shuts down at a light due to the auto start/stop and then stalls immediately when trying to restart the car to proceed. it takes a few attempts to restart the car .

While driving at highway speed and applying the brake the car independently accelerated. vehicle continued to accelerate while applying greater brake pressure in an attempt to slow down. vehicle had to be driven onto shoulder to avoid hitting the vehicle in front of it. acceleration stopped after several attempts at braking.

When my car had the engine disable feature on the car will stall out usually at traffic lights or even in the middle of intersections. when it stalls it will not start sometime for a few minutes. i have been stranded in the middle of intersections multiple times and cars have come close to hitting me

On multiple occasions, the engine idle stop system has failed to restart the engine at an intersection when releasing the brake leaving the car disabled in a dangerous situation. this started after about 20k miles. when it happens the car is fine until brake release. it seems to try to restart but the entire car loses power. no lights, no anything. won't restart at first either. after a few moments trying to get it to restart it will fire up and you can put it back in drive and continue. i did note it happened less when i replaced the battery for a while. dealer has replaced fuel rail and ignition switch to no avail. as a car guy i can say when it happens it's almost like there is not enough power to throw the starter. at that moment it's like all the power is sapped away like a bad ground or something. but then it comes back because obviously it restarts after a bit. battery, alternator and starter tests are always good. we now turn engine stop off every time we start the car out of fear but there is no permanent off switch.

The idle stop feature not working properly. many times the engine will not restart after releasing the brake and pressing the accelerator. this has left me stranded in busy traffic situations including intersections. this is very dangerous and a hazard for me and my family.

My 2017 honda pilot has intermittent issues with the automatic idle feature at stops. it will sometimes stall out completely, requiring me to shift to park and restart the car completely. this feature has never worked properly; therefore, i have to shut the feature off everytime i drive for safety. i have told my dealer about this problem numerous times and they have “not been able to replicate” the problem. they have replaced battery for this reason at least once but it did not fix the problem.

Since purchasing my car in 2018 the idle stop sometimes seemed like it "glitched". it would take an extra second or two to restart, the radio would turn on and off and lights on the dash would flash, but the car still worked. within the last few months i've had 3 occasions where the car just wouldn't start again when i hit the gas. i need to shut the entire car off, wait a few seconds, and restart the entire car. this is extremely scary when you are stopping for a quick turn and an huge safety concern when your car won't go when you hit the gas during an unexpected stop (during a turn, at a red light, stop sign, etc.)

The contact owns a 2017 honda pilot. the contact stated that while driving at various speeds, the hood would flutter and shake. the contact called the dealer and was informed that his vin was not included in nhtsa campaign number: 21v932000 (structure, latches/locks/linkages). the manufacturer was also notified of the failure. the vehicle had yet to be repaired. the failure mileage was unknown.

Engine fails to restart on its own from a complete stop at a traffic light or intersection with the auto-idle stop engaged.

Moving from a stationary position while driving under 10 mph the vehicle shifts from 1st gear to 2nd gear with a heavy jerk motion.

Vehicle failed to restart when stopped at signal light the idle function shut the vehicle down but i had to completely restart the engine rather than it automatically restart as usual. a real traffic hazard

The start- stop function will turn the vehicle off at a light, stop sign, or while stopped in traffic. once the brake is released the vehicle fails to restart. the vehicle is now obstructing traffic and vulnerable to a rear in collision. took the vehicle to the dealer five times and the were never able to reproduce the problem. the dealer replaced the battery staying out was low thus it was unable to restart the vehicle once it stopped. there had been not warnings when the start-stop was going to fail. it randomly happens in multiple driving conditions, i.e. highway or city driving conditions. for the vehicle to malfunction at random times puts my family and other drivers at risk each time it happens. currently the dealer can not find or duplicate the problem. they have been made fully aware of the problem.

When stopped the engine shuts off. it does not always turn back on when attempting to accelerate.

Twice now and it seems to be worse in the summer when the air conditioning is running the auto shut off at a stoplight fails to restart the engine and the car dies at an intersection. this feature is dangerous and very frustrating to the point where i turn this feature off every time i get in the car now. this is happened both to me and to my 16-year-old son. many times when it tries to reengage it has a hard time starting right back up. this is in addition to the two times it completely died.

The auto-idle system causes the car to stall quite often and poses a major safety hazard. we bought the car brand-new in may 2018. the problem started happening approximately 2 years after buying the car. the car fails to restart when you lift the foot off the break and instead, stalls the car. my husband and i have had the car stall at red lights, at stop signs, and recently while we were in the left lane of a major highway in traffic. just this past weekend, it stalled on me twice in less than 24 hours. it takes quite a bit of time to restart because you have to put the car in park and make sure it is completely shut down before trying to start it again, while also trying to remember to put on hazard lights. i did bring it to lia honda in albany ny on sept. 24, 2021, 3.5 years after buying the car, specifically for this issue. they could not recreate it in the shop. they suggested i needed a new battery and proceeded to install a new batter at a cost of approximately $500 (it is my understanding batteries should be replaced every 5 years typically). this helped for about 6 months but now the car is stalling quite often again. while they have a button to disable this system, it defaults to "on" every time you power the car off/on, and it is easy to forget to turn it off. this is a major safety issue as the cars behind me don't realize i have stalled. i realize this is a known issue as other pilot owners have filed similar complaints, and i hope honda fixes this issue because we paid a lot of money for this car and will have teenagers driving it soon. we are happy to have the car inspected further if necessary. thank you.

The car sometimes fails to restart on its own from a complete stop at a traffic light or stop sign with the auto start/stop function engaged. furthermore, on two recent occasions the car would not start at all after it was turned off to get gas. one of those times it sat for 40 minutes at the gas pump while waiting for a jump start (it eventually started on its own), and the other it had to be towed to the dealer. after the first incident, we were told there was nothing wrong with the battery and a month later, when the car had to be towed, we were told the battery was completely dead. the concern with the start/stop trouble has been reported to the dealer and we were told there was nothing they could see. there have been no warning lights, lamps or messages. the start/stop problem began approximately a year ago, and we have tried to turn that feature off when driving, due to the problems that occur, since we were told there wasn't a problem that could be seen. on the occasions we forget to take this step, it always struggles at a stoplight or intersection and if not caught in time, the car will stall out, sometimes taking 2-3 tries to restart. the vehicle is currently in the shop, awaiting a battery replacement as we have been told that is what is causing the start/stop issue.

On multiple occasions now my pilot has completely shut down while the auto-idle is on and i have been unable to restart it quickly. my young children and i have been stuck in traffic multiple times unable to move or get out of the way of oncoming traffic due to this and most recently on 9/16/22 i was almost hit due to be unable to restart my vehicle. i typically keep the auto-idle off for this reason but if i forget to turn it off, it happens again. i purchased my car on 7/06/22 and this has happened 3 times (which is a very high percentage of the time the auto-idle is accidently left on). i have tried to take it into be serviced but it does not happen every time so they have been unable to assist. there are no lights on, messages or any indication when this happens, the engine just shuts completely down and takes a minute to allow you to put it into park and restart the engine by pressing the break and the start button. this is terrifying for me, my children and everyone else on the road that has almost hit my idle car. i am scared every time i get into this car and unsure what to do at this point.

On many occasions, when the vehicle is stopped (at a light or in gridlock), when i remove my foot from the brake to apply the gas, the engine stops and the vehicle shuts down all systems (audio, nav, etc). when this happens, for a very brief time (too short to get a photo) warning lights related to the collision and/or emergency braking systems flash. after those lights go away, the dashboard lights indicate that the vehicle is in neutral (not by my doing) and that i must press the brake, put the vehicle in park, and restart the vehicle. this process does not always work the first time and the delay of turning off and restarting the car, even when it does work, causes a dangerous situation in traffic. when this happens on a downward hill, my vehicle rolls forward as it “dies” and i am sometimes stuck in the middle of an intersection as i try to restart the vehicle as quickly as i can. when it happens in heavy stop and go freeway traffic, i’m often surrounded by vehicles traveling at high speeds. i’m terrified that my baby and toddler will be hurt in this vehicle. i find it egregious that honda has not issued a fix, a recall, or any other option for owners of vehicles with such a dangerous flaw.

5 times now we have been stopped in traffic and the auto stop/start function correctly stopped the engine but the car would not start back despite multiple attempts. thankfully after about 30-40 seconds the dash lights come back on then the start button will respond and the car will crank and run normally

Multiple times in the past year the car has stalled when at a complete stop. it's when the car idles down and then we try to go by stepping on the gas. the engine dies completely and we need to put the car in park and then restart the car. this is very dangerous when in traffic on the highway or starting on a green light or stop sign with cars behind us. we've talked to the dealer numerous times and they haven't had any solutions. we need this fixed but think honda should be paying for it, not us.

The contact owns a 2017 honda pilot. the contact stated that while stopped at a stop sign or light with the brake pedal depressed, the engine turned off; however, when the brake pedal was released the engine failed to restart as designed. the contact stated that the start/stop button had to be depressed to start the vehicle. the contact stated that no warning lights were illuminated. the vehicle was taken to the dealer for diagnostic test however, the dealer was not able to determine the cause of the failure. the contact stated that the dealer replaced an unknown gasket, checked the battery, and performed a warranty valve adjustment but the failure continued. the vehicle had been to the dealer at least twice for the failure. the contact stated that upon picking up the vehicle from the dealer, the failure reoccurred. the manufacturer was made aware of the failure and a case was opened. the approximate failure mileage was 30,000.

Vehicle idle or auto start /stop is not functioning.. it has happened multiple times incluiding today 09/23/2022, were the vehicle shuts of and it doesnt start.. all this codes and instructions come up to try to turn the vehicle back on... it always happens is a street light and most of the time is a busy intersection with cars honking and the vehicle is off... it is very unsafe... it takes a couple of minutes to start the car on.. my wife has been stranded for 10 minutes in the middle of traffic going by trying to start the car.. i had this issue at 40k miles and took it to the dealership and paid $746.96 to get the valve adjusted to correct auto start... now at 73k miles is happening again... it started at 60k.. today 09/23/2022 im at the dealership and they say the cant find any code this is a safety issue...

I stopped at a red light and the idle stop function shut down like it should. when the light turned green, i let my foot off the brake and it stalled out. some of the dummy lights came on and it stated that i needed "to start engine: brake + push" and shows the break pedal and the start engine button on the dashboard. so i did. it did nothing. i had to turn the car off and try to restart it. i had to do this 3 times for it to finally start back up so i could drive off. this has happened to me a total of 6 times now. all but one time was at a red light, once being at a roundabout as i was slowing down for a car coming toward me. today i had to restart it 4 times, open my car door, take my seatbelt off and close my door back before it finally started back up. i have taken it to the dealer once before and they told me it was because my battery was weak and would not make the connection when it went to start back up. they said they 'fixed' it to the best of their ability and just basically hoped it would not happen again. well, it did. i just had my battery checked last week and it is fine. i have a physical video of it as it is happening. as soon as my car shut itself down "stalled out" i grabbed my phone and videoed it. i am keeping the video on my phone. this is not safe. if i can't move at all, it will not go into neutral or anything, so i would not be able to physically move the car into the emergency lane out of traffic or anything.

While a stop light, the idle stop feature engaged as normal, however when the brake was released the engine failed to restart. this is not the first time this has happened, but this time following the instructions on display, place vehicle in park and press the start/stop button, didn't work. it was at night and i figured i would turn off the lights and radio to help. it took 4 or 5 attempts to get the vehicle to restart. this happens more frequently when idle stop is engaged short order, such as in a long line waiting for a left turn.

Warning signs pop up when it hits 65mph on the highway. it blinks, “transmission system problem” with warning sounds ever so often. i tried to take it to jiffy lube multiple times, and they could never find the problem. they checked the transmission fluid and it was okay. they ran diagnostic and nothing was found, yet, this message error appears here and there. i am not sure what else there to do but to report that it’s not safe.

The auto stop/start feature is defective. it turns off the engine when stopped at red lights, but many times the engine then fails to start again when the gas pedal is pressed when the light is green, and the car stalls. this has left us stalled in intersections many times, and sometime it takes 10-15 minutes before the car starts again. we even had to call for a tow once. this problem has been ongoing for a few years and i have communicated it to my honda dealership many times, and have brought it in multiple times, and they have failed to rectify the issue.

When stopped, the engine idles off but when i go to accelerate, the engine shuts off. this is becoming a safety issue as the last two times were on a highway although it is really always a safety issue. last year the dealer had me get a new battery. while that worked for a bit, the issue is back and worse than ever.

While at a stoplight, my auto start/stop feature shut the engine down. when i released the brake after the light turned green, the car didn’t restart. instead it shutdown in put the car in neutral. this resulted in traffic being halted and me frantically attempting to get it restarted. after getting it back in park, i was able to get it restarted.

For years the stop and auto-start feature will not restart automatically. sometimes the entire vehicle itself will shut down, lose, power, then restart by itself. it is more frequent now. last week while on the freeway, the car shut down and failed to restart altogether. the engine did not respond. i had to put it in neutral and restart the car. i had to attempt to restart it a couple of times before it finally turned on again.

Numerous times the auto stop/start feature has failed to work. when the car tries to start back after the stop/start feature has been engaged, it does not start and will completely turn the car off. all the electronics will flash off and back on. when this happens the car has to be returned to park and can take several minutes to start back leaving the vehicle stranded in the intersection. i have complained to the dealership but they say there isn’t a problem and to just turn the feature off. in order to do that a button has to be pushed every time the car is started.

After stopping and the auto start-stop system is utilized to turn off the engine, the engine does not restart on its own when releasing the brake pedal. the vehicle must be shifted to park, turned off, and restarted before you can begin driving again. this has happened many times and poses a major safety risk since it happens predominantly at stop lights.

Idle stop engages and cuts the car off, but it won't start back up automatically. we have to put the car in park and try to restart it completely. sometimes it takes multiple attempts; long enough to miss a cycle at the stop light.

What component or system failed or malfunctioned, and is it available for inspection upon request? yes it is available for inspection upon request the start/stop idle feature doesnt work sometimes. the car is supposed to turn off when you come to a stop light or any stop at all. you put on your break and the car stops and then when you start to go the car turns back on and off you go. for about a year now this has been malfunctioning and my car just stalls. twice now in the last 6 months this has happened where i have been stuck in traffic with cars yelling and honking there horns at me. how was your safety or the safety of others put at risk? countless times in the last year my life, my childrens life, and those drivers around me have been at risk. there isn't any warning before it happens and can happen at anytime. twice i thought i would have to call the police to direct traffic and get my car towed but thank goodness after 5-10 minutes it ended up starting on its own. the problem also is when it stalls like this, you can get the car in neutral to move or anything. your just stuck. its so scary and unless i disable this feature every time i drive the car, i risk getting in an accident!! has the problem been reproduced or confirmed by a dealer or independent service center? no it hasnt been reproduced. it is at the dealership right now because the second incident where it completely stopped for 10 minutes in traffic happened yesterday. took it to the dealership 6 month after the 1st very dangerous incident and they said it was the fuel injector which i got replace and it didnt have any incidents for 6 month but as i stated it started back up has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes, the dealership were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no

The vehicle is equipped with auto idle/engine disable. when stopped at a stop light and depressing the brake pedal, the engine shut downs. the engine is supposed to restart on releasing the brake pedal. on a number of occaisions the engine has not restarted, but rather has stalled, leaving me stalled in traffic. it takes several seconds (which feels like a lot when cars are driving around you, honking, etc.) for the engine to completely shut down and then restart. and sometimes the restart is not smooth. takes time. the dealer service has not reproduced the problem - they did suggest that i replace the battery to see if that would help. it seemed to help a bit - but the problem returned after a short while. this has occurred approximately 5-6 times. i now try to remember to disable the auto idle feature on entering the car. the default is for the feature to remain on, so i have to remember to disable it each time. i have one maintenance record from january 2022 which shows my report of the issue to the service department, and the replacement of the battery. i did ask about the issue prior to, and after, the january 2022 record, but i have only the one documented complaint. i know that this now a known problem and that the nhtsa is investigating. i wanted to share my experience. thank you.

1. the automatic start/stop feature sometimes fails to restart the vehicle 2. on a few occasions now i have been stranded at a stoplight trying to restart the vehicle with people trying to navigate around me. 3. i have not have it inspected by the dealer or mechanic yet. in my own research of the issue i found the there are a number of complaints about the same issue in the range of model years that includes my 2017 honda pilot 4. there were no lamps or warnings prior to the issue. when i take my foot off the brake the engine is supposed to restart but didn't. i had to completely power off the vehicle and open the door (so that all accessories like the radio were also powered off) and restart the car. but it took multiple tries. when i pressed the starter button the accessories would come on but the engine doesn't immediately start. there were no prior symptoms and, outside of the auto start/stop failures, i have never had a problem starting the vehicle. the auto start/stop works most of the time so, although the issue has happened a few times now, it is not consistent.

The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the auto start/stop function engaged. it's very serious safety issue when this problem happened on the road. i visited honda service twice for fixing this problem but they couldn't fix it. pilot does not have the ability to completely stop the automatic engine stop-start function, so i have to manually turn off the auto stop-start function every time i start the engine. but sometimes we forget to turn this feature off. and this problem is recurring again and again. i'm going to log it here because one day i'm in danger of a following car crashing into my car because of this problem.

I am the owner of a 2017 honda pilot touring.  my car has been dealer maintained.  it was most recently in for routine maintenance less than 3 weeks ago.  on october 7, 2022 at approximately 2:00pm i was stopped at a major intersection. my auto idle stop engaged and my engine went idle.  when the light turned green, i let off the brake my car jumped 2-3 times and went dead.  the dashboard showed the car to now be in neutral and the battery indicator was lit.  i quickly attempted to restart the car and/or put the car in park.  over the course of 30+ seconds, i tried various combinations pushing the start button or the park button. there was no response.  i attempted to call my husband, he was unavailable, so i tried again and the car started immediatley (while in neutral).   i have had numerous instances of the auto idle stop not responding quickly when it should restart.  the delay can be up to 4 seconds after lifting my foot or turning the wheel.  it has become my habit to turn off auto idle stop when starting the car.  i believe 90%+ of my driving is without it due to the unreliability.  however the latest incident has me very concerned about driving the car.  this along with other transmission/computer issues have been mentioned to my dealer during routine service. many of those issues were corrected, however an issue with the auto idle stop has not been discovered and i was advised to deactivate it when starting the car.  please keep in mind that the default setting is on. if i forget to deactivate or when someone borrows my car, this becomes a concerning issue.   i contacted my honda dealer and made an appointment to have it looked at again. 

The issue occurs when the car is stopped (at a traffic light) and the auto engine off is engaged, when i lift the brake to press the accelerator, the car shuts off the engine completely, puts itself in neutral and requires me to put the car in park and restart (press brake and ignition button). i then struggle to start the car (attempting multiple times) and restore it to drive. this is a major safety issue that occurs in the middle of traffic.

This is my third incident of being stopped at a red light and the auto idle turns on. when the light turns green, and i release my foot from the break, my car stalls and tells me put it into park. my car essentially stalls out and i have to shut it off and on. usually takes about 30 seconds to a minute for it to start up again. i almost got rear ended today at a light and i am concerned for my safety. how can we turn this into a recall and get this fixed before somebody gets injured?

While driving the car has been giving quick warnings that we weren't able to capture when the start stop was active. today while at a light at a complete stop and about to make a right the car suddenly shifts to neutral and prompts us to put in park, then once on park the car shut off completely. while at the light still on park we tried to restart the call, but it would not. it took a few tries to finally start.

The engine shut down at a stop light. never started again. had it towed to dealership (swope honda world louisville ky). they ran diagnostics and cannot get the engine to turn over. checked starter, battery, reset all electronics. can't even hand turn the engine . they are recommending we replace the engine for $8200 on a pilot that has 70k miles.

The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the auto start/stop function engaged. this has happened infrequently in the past but is now occurring more often, multiple times a month.

Auto start/stop feature malfunction. vehicle fails to restart after shutting off using auto start/stop feature.

While the vehicle was stop, the auto shut off went off, and upon moving the foot from brake and depress accelerator, the honda pilot 2017 turned off and restarted requiring driver to depress engine start again.

Our 2017 honda pilot is having issues with the idle stop feature at a stop light or other standard stops. the engine completely shuts off and all electronics also shut off. it then needs to be placed in park and restarted. however, it sometimes takes multiple attempts to restart the engine. we are now having trouble with it even starting when the engine has been off. all the dashboard lights come on and it sometimes takes several attempts to start the engine. this issue is very unsafe when traveling and having your engine completely shut off while in traffic and could easily lead to a traffic accident. we have spoken to our local honda dealer several times about this issue and they have said that honda knows about this issue but does not have any solutions for the problem. something needs to be done about this before a serious accident happens because of it.

When at a red light the engine turns off when you press the brake. when you life you foot it should restart automatically. multiple times my car has no restarted. it sends me a message to put the car in park, press the brake again, and restart with the push button. but it did not work immediately. i had to do the process 5-15 times before it restarted. this is a safety issue because i’m in a stalled car at a red light with traffic trying to get around my car or worse cars coming at a regular speed who don’t see i’m stopped. after researching i have seen that this issue has happened to other owners as well. i called my local dealership who said to bring it in so they could inspect it - which i have not done so yet. just today there was a brief flash of an alert right after it restarts mentioning the collision assist or one of the other safety issues but it disappeared before i was able to fully read it.

Car alarm keeps going off randomly and the electronic dashboard flickers repeatedly while the car is parked. i recently left the car at a parking garage and apparently the alarm was triggered and ran all day - i came back to the car that evening and there was clicking sound coming from the engine (not turned on, of course). the battery was drained and when i got a jump start, the alarm went off and the dashboard went crazy again. i wonder what would might happen when the car is being driven. there's clearly something wrong with the electronics. the dealer said i needed a new body control module (bcm), but the part is hard to come by apparently. having done some research on the the issue, this appears to be a common problem with honda pilots. my car only has 50k miles on it and seems out of character to have this part fail. the short-term solution is to leave the car unlocked which in turn disarms the car alarm, but i've seen the dashboard and cabin lights flicker off and on in this state. this problem has been ongoing for months now.

Multiple times while driving with the auto start/stop engaged, the vehicle will turn off when coming to a stop at a traffic light or stop sign and then need to be restarted with the actual start/stop button. call to purchasing dealer was met with unrealistic demand that the vehicle be left there for an undeterminable amount of time so that it could be inspected. no other lamps have come on or warned against this. only way to make it not happen is to turn off the auto start/stop after the vehicle is started.

Car fails to restart when the engine auto shut off engages. the engine will attempt to restart, but then nothing happens. the car is essentially stalled in traffic. this has happened three times. the car has to be put in park and fully shut off before it will restart using the car’s on/off button. one time it took a few minutes before the car would restart. this happened even after having the battery replaced. i informed the dealer about the problem, and the dealer acknowledged that there is some sort of problem with the auto shut off feature.

The contact owns a 2017 honda pilot. the contact stated that while driving at an undisclosed speed, the hood was shaking. the vehicle was taken to the dealer where it was diagnosed that the failure was related to nhtsa campaign number: 21v932000 (structure, latches/locks/linkages). the dealer performed the recall repair by replacing the hood latch striker. the manufacturer was made aware of the failure and a case was opened. the manufacturer informed the contact that the vehicle had previously been serviced under nhtsa campaign number: 21v932000 (structure, latches/locks/linkages). the failure mileage was approximately 89,000.

The engine idle stop is extremely dangerous and is going to cause someone to be seriously injured or killed. ever since i have owned the vehicle, i have had a problem with the engine auto idle stop malfunctioning. the dealership can never find an issue. it has become so bad that if i forget to disable the idle stop, as soon as i step on the brake my entire car resets/shuts down and will not turn back on for several seconds. i was left in the middle of an intersection with other drivers blaring their horns at me, scaring my children, because my car shut off in the intersection as i was attempting a left turn. as soon as i take my foot off of the brake, the car resets and the dash tells me to shift to p. which i cannot do. then it shuts down again and i am at the mercy of the vehicle and other drivers to not collide with me until my vehicle decides to turn back on. it is extremely dangerous.

Emissions system problem on 8-11-2022, multiple lights came on the dashboard with multiple systems errors. brought to dealership and they replaced the fuel injectors. the dealership stated that this was a known problem with the 2016-2017 honda pilot's. honda is giving a 10-year, 150,000 mile extended warranty from the date of purchase to cover fuel injectors and pipes leading up to the fuel injectors. on 9-27-2022, dash lit up with another emissions system problem. brought to same dealership and they stated that the vehicle needed a software update. on 10-31-2022, dash lit up for the third time showing emissions system problem. brought to same dealership. currently waiting on diagnosis.

When driving the vehicle with the auto start/stop engaged upon stopping the engine will turn off at an intersection however it will not turn back on. it takes several tries for the vehicle to start back up.

Problem with the auto engine idle stop system. with the honda stopped at a traffic light, the engine turned off completely and pressing the accelerator pedal did not restart the car. and continually pressing the start button didn’t start the engine, either. it has happened three times so far. my family and i were unexpectedly immobile in the middle of traffic, with vehicles driving around our stranded automobile. we were nervous that an accident would occur. the brake pedal locked and i had to press the brake pedal firmly numerous times before the start button would allow the car to start.

Auto engine start/stop has failed multiple times causing dangerous conditions in traffic. engine will not restart for minutes after cutting off due to start/stop component.

The engine would not restart at the red light. start/stop system was active, came to a red light and the vehicle turned off as normal with my foot on the brake, when the brakes were released the vehicle did not restart and i heard a click sound. i had to manually(push the start button) to completely turn off the car and then press it again to start the car. i had my entire family in the car including my child, with vehicles behind me on a main multi lane road. i almost got rear ended due to this malfunction.

On sun nov 13th, 2022 i was on i-75 going north and had to slow down and then stop at a 'stop and go' traffic in the beginning of or just before the construction zone. with my foot on the brake, complete stop on the highway, the honda pilot suddenly went into neutral and i was unable to put it in drive mode. i panicked, as there was a lot of traffic behind and i put the blinkers on, put the vehicle in park, tried to restart and didn't work. after a couple of tries, fortunately the engine restarted. in the middle of the one lane construction, i had to stop once again as the traffic was stopped. once again the pilot did the same thing. it stalled, and i had to restart the engine. it was very scary and a big safety problem. i have placed a call into honda service but no response as yet. it is scary now to stop at red lights and stop signs! it happened 2 times in the same construction zone within 5 minutes.

Auto-stop feature failed to restart vehicle after auto-stop was engaged at a stop light. when letting off the brake, the auto-stop disengaged, but the vehicle engine failed to start, posing a safety risk as the vehicle did not restart in heavy traffic. this has been reproduced numerous times by the owner, but not by a dealer or independent service center. the component has not been inspected by the manufacturer, but the owner is an ase certified mechanic. warning lamps illuminate after vehicle fails to start, but the only way to restart the vehicle is to shift into park, completely shut off the vehicle electrical and attempt to restart. the system is receiving appropriate recharge from alternator, and battery is in acceptable condition.

Without warning, the sunroof suddenly exploded/shattered while driving without current or previous damage or collision. glass particles fell into the cabin of the vehicle on driver and passenger.

Approximately 6 times in the last several weeks the engine of my pilot has auto shut off at a stop light but then it will not restart when i try to go. i have to shut down the whole car and it takes several tries to get it restarted. the most recent time it would not restart for several minutes. i am then stuck in traffic unable to move. i have to remember to disable the auto shut-off/restart or this occurs.

This vehicle is equipped with an "idle off" feature meaning the engine stops for a period of time when the car is at zero speed (for example a stop light) then restarts when the brake is released or the steering wheel is turned. in 3 separate instances, my vehicle has stalled during the re-start process. the vehicle will restart for a second or two moving about 5 feet then stalls bringing the vehicle to an abrupt stop. all instances have occurred in or approaching an intersection. once stalled, the vehicle will not re-start immediately, it takes approximately 15 to 30 seconds to get the vehicle restarted. all 3 incidents have posed a safety concern for myself and other people traveling behind me.

The issue with our 2016 honda pilot pertains to the auto start/stop feature. the pilot began stalling out after being at stop signs/traffic signals and the vehicle would attempt to re-start and then stall. when stalled it was very difficult to get the car restarted. on several occasions, the vehicle has stalled in the middle of intersections which has been highly dangerous as the vehicle was stalled for several minutes. we have first logged a complaint with the honda dealership on 06/10/2020. the dealer claimed it could not replicate the issue. we filed another complaint on 04/23/2021 as the problem persisted. the dealer, again, claimed they could not replicate the issue and then stated we needed a new car battery. the dealer is not being honest as we took our vehicle to a local mechanic (henn automative in waxhaw, nc) for general servicing and he called us to inform us of a dangerous problem with the auto start/stop. this independent service center performed their review on 12/20/2022. he alerted us that a formal action number had been opened by odi under “pe22005”. currently our fix is to disable the auto start/stop feature every time the vehicle is operated. in rare occasions when we forget to do so, the vehicle stalls consistently. there have been no alarms, warnings or the like. i believe the dealer & honda are well aware of this problem but have not garnered the necessary resources to address the issue and pretend that their customers are imagining these occurrences.

Auto start does not work. car frequently stalls when in traffic or at red light and fails to auto start when removing foot from brake.

The auto start stop function has failed multiple times on this vehicle in different situations with multiple different drivers. when my mother in law was driving my vehicle with my kids in the car the vehicle would not restart at a stop light in the middle of town with moderately heavy traffic. it took several tries to get the vehicle started again. this has happened to me several times at stop signs and traffic lights since i don't primary drive the vehicle i forget to turn off the auto start stop function. it has failed several times on my wife as well in similar situations. i have not brought this to the dealerships attention due to no fix available and not want to pay to have them tell me the same thing i already know.

We drove from grand rapids, michigan to alexandria, virginia on 12/27. about 20 minutes from our destination, we exited the highway onto the parkway and as we were going about 15-18mph on an exit ramp, the closed sun roof imploded. there were no trees, bridges, or even other cars (due to it being near 10pm) nearby to cause this from falling debris. there is no impact site- just a broken roof. it was terrifying and i nearly drove off the road from the sound (my husband and 2 children 9 and 11 were also in the car.) the only reason i did not crash the pilot was due to the fact that i am pretty cool headed- it took us an additional 20 minutes of driving with an unknown state on the top of the roof to discover what had happened due to the fact that there was no way to exit or pull off the parkway. we validated that there was no bridge (aka no one was able to throw something off and onto to the top of the car) and the night was mostly clear. if it was an item it would have to be "part of a plane or a meteor" and no item came through or damaged the closed sun shade for the roof. we took pictures of the glass and have to have it replaced today since we are on a road trip and have to be able to drive this vehicle home before new years. it is also parked outside and we have to get the roof re-sealed before it rains. i am spending $700+ out of pocket to put a used sunroof on the pilot to be able to get this home (which probably has the same glass defect). the shop is going to do this today and i will have them take additional photos. there were no warning lights, our car is kept in the garage at home and rarely parked outside. it has never been in hail and we do very light highway driving (it is almost entirely city driving in our day to day lives).

Rpm judder from torque converter lock up clutch felt while driving between 20 and 60 mph. the issue is caused by transmission fluid that overheats and deteriorates quicker than it should. it can be resolved by a vehicle software update which prevents transmission fluid from overheating and prevents the judder. a transmission warning light appears in the vehicle when the issue is experienced. this issue has been confirmed by honda - see honda service bulletin 17-014 dated 2/27/18. honda service centers will try to blame consumers for not flushing and changing transmission fluid frequently enough due to black transmission fluid and service is not covered by most warranties since it's considered a fluid maintenance service by honda.

Keyless start system problem indicator illuminated in driver information display. error notification is displayed intermittently. stays on for several drive cycles and then goes off for a bit only to come back on again. so far the car seems to start ok, not sure if this issue may eventually cause car to no longer start.

I am reporting 2 safety issues in this report, both involving the auto stop/start function in my car. safety issue #1: malfunctioning auto stop/start (ass) function: at least 4 times during the past 2 months, i have had a serious safety issue with my 2017 honda pilot wherein it stalls and is completely inoperable for a short time, while i’m stopped at an intersection. this has caused me undue stress and jeopardized the safety of myself and my passengers, and disrupted traffic. according to my best recollection, the situation occurs when the ass function stalls the engine (when stopped), and i manually press the ‘disable ass’ button to restart the engine. but instead of the engine turning back, all systems completely ‘black out’ as i frantically try to re-start the engine, to no effect. after several scary seconds, somehow it re-starts. safety issue #2: correctly functioning ass function: even when functioning correctly, the ass function has caused a safety issue for me at least twice. when the ass function was automatically engaged, i was unable to immediately accelerate to avoid a potential collision. although no collision resulted, these few scares ‘trained me’ to manually disengage the ass function whenever i remember to do so. based on my experiences, it would be safest to have no ass function at all.

I had my fuel pump replaced today and there were 3 other cars hondapilot there for the same reason needing a fuel pump replacement. person at counter advised there was an unusual amount of request they were getting to replace the fuel pump

Keyless start system problem indicator illuminated in driver information display. error notification is displayed intermittently. stays on for several drive cycles and then goes off for a bit only to come back on again. so far the car seems to start ok, not sure if this issue may eventually cause car to no longer start. this issues has been going on for a few months and will stay illuminated for weeks then suddenly turn off. scheduled an appointment with local honda dealership but the indicator was not showing the day of the appointment so we cancelled as do not want to pay for the repair. this is a honda issue and they should repair regardless of the indicator being illuminated or not.

My pilot is suffering the auto stop/start fault that many others have reported online. the vehicle will sometimes fail to restart from the stopped state, forcing us to manually turn off, and restart the engine. as of this morning, the vehicle permanently reports an "auto engine idle stop system problem" error.

Emissions system problem message and light on after reset 2 weeks ago. please refer attached jpeg file.

The contact owns a 2017 honda pilot. the contact stated that while her husband was driving approximately 5-10 mph, the vehicle stalled at an intersection. the contact stated that while driving, the engine seized. there were no warning lights illuminated. the vehicle was taken to the local dealer but was not diagnosed or repaired. the manufacturer was not contacted about the failure. the approximate failure mileage was 96,000.

Several times while at a full stop, the idle stop feature has failed when i have taken my foot off the brake and tried to accelerate. the error message tells me to put vehicle in park then press start. that does not immediately work. so far, i have gotten the vehicle to start within 1-2 minutes but this is a safety problem for me and other drivers on the road. i have not taken this to honda but will be doing that in the next few days.

My 2017 pilot elite has been suffering repeated issues with stalling out / engine not turning back on due to some sort of issue with the stop/start function (which will automatically turn the vehicle off when the break has been suppressed for more than 3 seconds). this is extremely dangerous and has put myself, my family, and others on the road in harm's way on multiple occasions. it appears that both nhtsa and honda are both well aware of this issue, but for some reason are not moving forward with formal resolution despite the severity.

My car's hood continues to shake. it has been tightened by the dealer, don moore honda in owensboro, ky. i have taken it there three times because it continues to loosen. i am worried that it will loosen and fly up when i am driving on an interstate. i am aware that other vehicles of the same year and make/model have been recalled due to this same incident but my vehicle vin has not been recalled. it is the worst on a windy day or when driving on an interstate. driving at speeds like 35-45mph doesn't really show.

The alarm has gone off 30 times from 7am this morning to 2pm. i also have a picture of the dashboard lights. about a month ago i took it to the honda dealership and they charged me for a bunch of other things and gave it back for it to do it again the same day. honda said it's a control unit they need to replace but i have to pay?

For the past couple of weeks, i have seen an quick error message (flashes and then disappears) and my pilot has hesitated upon restarting after the auto engine idle stop has engaged at a stop sign. this was a longer hesitation (almost a failure to start) than the typical hesitation i feel when this feature engages. yesterday, an error message stayed on the information screen, warning me that the auto idle stop feature was not working. this morning the error message was not there on startup. when i was at an intersection, my pilot failed to restart after the auto idle stop feature engaged. it took a couple of attempts (pushing the start button) before the vehicle restarted and i could resume driving. this is a safety hazard for both me and other drivers. i have not yet taken the vehicle to the dealer for inspection.

Engine idle shutoff engaged while at stoplight, however, upon removing foot from brake and attempting to move along with the greenlight signal the vehicle failed to restart. this is the second occurrence with this vehicle since 2018. engine failed to restart for several minutes while dangerously blocking moving traffic on a busy city street.

The auto stop/start does not restart after stopping at a red light.

The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the auto start/stop function engaged. //////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// this is an extremely dangerous vehicle malfunction and needs to be addressed as soon as possible before someone is killed. /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// while driving on the freeway or highway, traffic comes to a complete stop, the engine idle feature stops the engine, and upon restart, the vehicle stalls. this leaves my wife and kids stalled, sometimes on the freeway for up to a minute until my wife can get the car restarted. during that minute, she's at risk of being hit by other motorists traveling at freeway speeds. ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// i brought our honda pilot to the dealership, and they could not diagnose and fix the issue. the dealshp also claimed they were unaware of any issues with the auto start/stop feature. /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// scott robinson honda 20340 hawthorne blvd, torrance, ca 90503 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// i recently purchased a new battery to resolve the issue myself, and the issues continue with the new battery. ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

Car turns off at stop after auto shutoff will not restart

I been hearing a rattling noise from the engine area for a while. i took it to honda dealership where i bought it and they test drive a few times. they said they don't hear the noise, but when the test drive with me know the suv they hear they noise numerous times but don't know where the noise coming from. it's all over the honda bulletin customer are complaining about the same noise nothing i'd getting done about it. i opened a case with american honda and they did nothing sbout as well. now my transmission system problem light came on at 49000 miles and i see alot of people complaining about that as well and honda dealership is saying it's not honda problem. the complaints is on honda forum and honda sites. i think honda should be investigated for these problems.

Was stopped at a very busy intersection today (2/12) and the vehicle's auto start/stop turned the vehicle off. when the light turned green, i attempted to apply gas and the engine stalled out. was unable to restart the car again after many retries. i was very concerned that another vehicle would hit me since we were at a very busy intersection. all the electronic warnings on the dash appeared to flicker on and off when trying to restart. eventually had to have the vehicle towed to the honda dealer since the vehicle could not be jump started or restart on it's own.

I took ny honda pilot in for a routine oil change. i have had issues with a squeaky sound coming from under the hood. the dealership said my transmission fluid had broken down, and they had to flush/replace it. it cost me over $350. honda said it wasn’t covered under warranty as it is a maintenance issue. i only have a little over 57,000 miles on it. the squeaky sound persisted, so they replaced a belt. i had to take it back a week after, because yup sound is still there. it was in the garage for over 2 weeks and i just got it back yesterday. i’m not sure exactly what they did, only know they had to take the undercarriage off to get to it. i never received the paperwork as the case hasn’t been closed by the repairman yet. i have an appointment thursday february 16th to go over wheel bearing issues now and am supposed to get the paperwork for this last repair then. very frustrating.

Fuel injection problem vehicle less than 37000 miles on it

Idlestop issues

The contact owns a 2017 honda pilot. the contact stated while driving at an undisclosed speed, the vehicle inadvertently drifted into another lane. the contact also stated that while driving, the vehicle stopped independently. additionally, the contact stated that while driving at an undisclosed speed, the vehicle failed accelerate as needed. the collision mitigation system, the acc, and lkas warning lights, the road mitigation warning light and the brake warning lights illuminated. the vehicle was diagnosed and produced codes: by001c-swlka and u0104, indicating “a loss of communication with the body control module) however, the contact was not provided a clear diagnostic result of what parts needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and provided a case number. the failure mileage was approximately 108,000.

The vehicle will start fine from being parked but when the auto stop turns the engine off, the vehicle fails to start back up. this has happened a few times now in heavy traffic creating a problem with traffic flow, putting us in an unsafe situation. each time this happened, the vehicle has needed jumped, creating additional issues with traffic and our safety. we have had the battery and alternator tested and both appear to be fine. looks like this has happened to quite a few others, so i feel that it is important to bring light to the defect.

Vehicle's start/stop system continuously failing. vehicle will "stop" or shut off at intersection as intended, but then fails to restart, leaving my family stranded in the middle of traffic. this obviously creates a very dangerous situation for my family. this has happened several times. when you try to restart the vehicle it acts as if it doesn't have the power to do so. inspections of the vehicle at the dealer continuously show the battery is in the "green" or great working condition. although they've said this, their only response to the issue so far is to replace the seemingly fine battery.

Car has failed to restart numerous times after coming to a complete stop, typically at a traffic signal leaving me stranded in the middle of the road with cars whizzing by in adjoining lanes and cars behind me beeping. this creates a very great hazard. this has happened at least a dozen times. to restart the vehicle, i have to put the vehicle into park, put my foot on the brake, and press the start engine button. this issue started in 2019. another issue is that periodically the dash display will rotate through every possible malfunction indicator. when this happens, each malfunction indicator light stays on the screen for a couple of seconds and moves onto the next one. when this is happening, the vehicle will not go any faster than 15-20 mph which i think is a safety mechanism to make sure the engine is not further damages if an actual issue is occurring. fortunately, this has only happened on neighborhood streets where the speed limit is 35 mph so the sudden loss of power did not create an immediate hazard. this issue started in 2019. i took the vehicle to a honda dealership regarding both these issues but they were unable to determine what caused these issues even after i showed them the video i took of the dash display rotating between all of the malfunction indicators. no police, insurance representatives, police or others have inspected the vehicle.

The contact owns a 2017 honda pilot. the contact stated while making a stop, the vehicle stalled without warning. the contact was able to restart the vehicle. the dealer was contacted, and the dealer confirmed being aware of the failure; however, there was no fix for the failure. the manufacturer was not contacted. the failure mileage was 40,000.

The contact owns a 2017 honda pilot. the contact stated while making a stop at a stop sign, the vehicle stalled with an unknown warning light illuminated. the contact turned off and restarted the vehicle. after restarting the vehicle, the vehicle started operating normally. the vehicle was taken to the dealer to be diagnosed; however, the contact was unsure which fuse the dealer stated needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 20,000.

The contact owns a 2017 honda pilot. the contact stated while driving approximately 15 mph and decelerating, the fuel saving feature malfunctioned, causing the vehicle to hesitate and almost stall. the contact was able to drive the vehicle off the road to turn off and restart the vehicle. after restarting the vehicle, the transmission erroneously shifted to neutral and failed to drive. the cause of the failure was not yet determined. the manufacturer and local dealer were notified of the failure. the failure mileage was 24,000.

This appears to be a known problem with the honda pilot with the car auto start/stop feature. the power/engine cuts on and off when trying to start back up. the dealer replaced the battery but after around 6 months it has started again. before the battery replacement, we had the issue happen on the freeway while driving. so, it wasn't just after the autostop but it happens more prevalently then. it happened at least 2 to 3 times on the freeway. after reading that some vehicles don't start back up, i am concerned that if this cuts out on the freeway and doesn't start back up, it could cause an accident on the freeway at high speeds. i urge you to push honda to recall the vehicle to fix this issue before someone get hurt. the dealer tech doesn't know what to do to fix the problem. and, doesn't appear to be the battery as we had the new one checked again just to be sure.

I took the car in at approximately 55,000 miles (under warranty) because i was could heard a noise coming from the transmission and the vehicle was not driving correctly. the dealer flushed the transmission and did a computer update. the dealer paperwork stated "judder from torque converter clutch." 25k miles later (now out of warranty) i get a warning light on the dash that states " transmission problem". i take the car back to the same dealer and they tell me that the torque converter clutch is failing and it will take $4250 to fix the car. i told them it was failing 25k miles ago and you put 2 bandaid's on the car and not im out of warranty. i did call honda of north america and they did nothing for me.

Went out to garage and started noticing headlights and running board lights were on, so assumed another household member had opened door to put something in the car which is not common. after this started occurring more often, asked and no one fessed up so started paying closer attention and even opening garage door just to check. after that, started noticing clicking sounds under the hood. googling, saw online that others had similar issues. one day went to start car to head out and the car was dead. called dealer and they said i must have left the car in accessory mode, but i wasn't so sure. aaa jumped the car with much effort. next morning, car would not start again. this time, i remembered i had one of those jumper boxes and was able to start it, maybe because it was just one day difference. i know i was careful to make sure i fully stepped on brake to not leave it in accessory mode like dealer had said i probably did prior. drove it around to charge the battery and went to store. when i came out, my car alarm was going off. when i got home, i left car out to see if alarm would go off and sure enough it did. i had also noticed that dashboard lights would flicker honda symbol. this time didn't lock car and the alarm did not go off. googled some more and luckily found on piloteers a post about replacing the control module around the driver side dash and considered myself lucky that my alarm was only going off when locked as others were saying they had to disable battery because would go off even when unlocked. made an appt with honda. i had a video of the car acting up in the garage and hoped that it would start in the morning. it did and showed honda the video but of course they could not duplicate the issue but i told them i wanted the part replaced and hoped it worked b/c no way i could have unreliability continue. said found a service bulletin with similar issue where they replaced 38320-tg7-a52 control unit so $850 later my issues are good

Emissions system problem is an ongoing issue. i have used cataclean, only used premium gasoline, and had it reset multiple times. i feel there is an issue with acceleration from a stop.

The autostop feature on the car fails to restart the engine. the car completely shuts down and all electrical is dead. this has happened multiple times over the course of many years. often is takes multiple attempts to restart the vehicle while sitting in dangerous traffic situations (e.g. highway, nighttime with no lights). this is a significant safety issue. honda has failed to fix the problem despite a new ignition switch and new battery. they don't seem to know how to fix it.

I have a 2017 honda pilot ex-l with a mileage of 41010 miles. i have completed all the recommended services in a timely manner by an authorized honda dealer. when i was driving the vehicle yesterday (3/25/2023) at a speed of around 65 mph, i got an error message saying "transmission system problem". there was no error code associated with it. there was no problem in the driving. but at the end of the drive, in the parking lot when i had to reverse, the backup camera will not turn on. after parking the vehicle and turning off the vehicle and restarting it, the error message went away. and then the backup camera also started to work fine. when i was driving back home, the error message came on again when the speed reached around 65 mph. i came home and searched about this error message and i came across a lot of complaints of the same nature for 2017 honda pilot owners. please refer to the discussions on the following links as samples: https://is.gd/rb78a1 , https://is.gd/a84e9h . since many owners are experiencing this, i am wondering if this is a manufacturing issue. many owners are talking about the dealerships asking them to replace transmission which costs around $8000 or to replace transmission torque converter which will cost $5000. as of now my vehicle drives fine but i got exactly the same message twice at the speed of about 65 mph. i am scared to take this vehicle on to highways since my vehicle is following exactly the same pattern as that of other owners of 2017 honda pilot. i also saw honda ridgeline owners in the same year also having similar experience online. all of this make me think that this is more of a design/manufacturing problem impacting many owners and hence may be nhtsa would want to look in to this.

On march 18th, 2023 at 6:30 pm i parked my car and waited for the curbside pick up at a cafe with my 3 girls 6 (my niece) 7, (daughter), and 11 (daughter) years old. the car started blinking all the lights started accelerating by themselves and turned off immediately. while i tried to turn it on it never started instead it blinked and displayed many messages, including transmission system problem, emission system problem, etc. i thought the battery died and called my husband to jump-start the car and it took 30 minutes to get driving with all these scary movements. my kids were traumatized by the experience and i thought thank god they were safe and the problem is solved. after almost a week once again on march 27th at i'm driving the kids to karate and driving back at 5:45 pm all of sudden it started blinking, shanking, grinding noise, loud noise, and many messages, transmission system problems, emission system problems, etc. "d" drive started blinking. smoke came and i was still on the road not sure what to do. i thought i will be hit by the other cars behind me. luckily i was almost close to our street and it made a loud noise and i parked the car. it still blinked and smoked heavily and i turned off and got out of the car. it was a very scary movement of my life. i have 2 kids and i drive them every day for their day-2 day school/activities. i cannot believe i bought a new car in 2017 trusting the brand and it is already failed, my family. the car has to be towed to the dealership the dealer gave me a code p-2652. i want honda to take care of their mechanical issues. i cannot get over the trauma i went through and i'm still shaking while i'm writing this. my 7 year old do not want to talk about the car which made me very sad. my girls loved the family car and now i'm in tears thinking about their safety. i want nhtsa to safeguard the consumers who go through these issues. honda please wake up. my girls are ready to draft a letter to honda and nhtsa.

My honda continues to display a transmission service problem warning. there’s nothing specifically wrong with the transmission and this is a reported problem across the internet. i suspect there is an issue with the torque converter or other part that is causing this error in some cases, passengers have been stranded.

When stopped at a stoplight in traffic, the auto stop/start feature failed to restart the engine after removing my foot from the brake to the gas. all lights on the dashboard were lit and there was an orange message on the dashboard saying i needed to push the brake to restart the engine. however, i needed to put my car in park, fully turn off the engine and then it took several attempts to restart the engine in the middle of traffic, causing a safety concern of a stranded vehicle in the middle of a busy highway. i attempted to push the brake to move the vehicle into neutral and try ti coast to the side of the road, however, i was not able to move my car out of park until the engine was fully restarted.

Emission system problem , transmission system problem. car frequently stops with these error messages and it stopped the acceleration during driving on a freeway. it could have caused a major accident if i had not pulled over safely.

Transmission randomly makes a juddering jerking sound and hesitates while driving. honda has flushed my transmission many times under sevice bulletin 17-014, 17-015 and the repair is short lived. honda stops honoring the extended service bulletin after 80k. they have had this problem at least since 2016 yet the don't fix or address the issue. they merely offer free trans flushes till 80k miles and then your on your own. many complaints of this problem on the internet yet honda does nothing meaningful to fix the problem. my car is a 2017 honda pilot ex-l

The drive side power seat will not raise above a certain height, and compromises a shorter drivers visibility and proper driving potion (someone under ~5'"6'). this is a know problem caused by a part failure and is documented in honda service bulletin 18-034 (clicking from the driver's power seat while using the height or tilt). as a result of service bulletin 18-034, this voids the extended warranty that was purchased with the vehicle and honda usa will not cover the repair as it is out of original warranty. this is a safety concern as stated above and the need to place a cushion under the drive to raise their height puts the seatbelt at an unsafe position. the cost of repair is excessive at $2,400 but regardless of cost this is a known problem and a safety concern for both driving and in a crash.

The contact owns a 2017 honda pilot. the contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated. the vehicle jerked and then lunged forward. the rpm decreased from 3,000 rpm to 0. there were no warning lights illuminated. the vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. the vehicle was not diagnosed or repaired. the vehicle was taken to another local dealer, honda of serramonte (485 serramonte blvd, colma, ca 94014) who was unable to duplicate the failure. the vehicle was not diagnosed or repaired. the dealer suggested trading the vehicle. the manufacturer was contacted and informed the contact that the vehicle was no longer covered under the warranty and provided no additional assistance. the failure mileage was approximately 44,000.

Alarm spontaneously went off while in garage & several indicator lights lit up and repetitive clicking sounds heard. honda dealership johnson city, tn diagnosed problem as a faulty body control unit module. i was told i could drive the vehicle and afterward unhook the battery cable to keep the alarm from going off & draining the battery. i followed instructions but then it would not start and was then told the body control unit module is at fault. my understanding is that some features of safety are compromised with body control unit module malfunction so perhaps i should not have been given this advice?? when we first got vehicle, 2017 awd honda pilot w res - the nav system did not work. supposedly they replaced it - still does not work. the res quit approx 2019 - still not work. my wife was told it would cost 2-3,000$ to fix it - did not offer to file a claim on our warranty; we were told to hang an ipad back seat. on 6-19-2019 clock froze; 6-17-19 dash computer not work - honda replaced display audio replace navigation unit - warranty covered...9/29/21 starter & battery replaced at 37,394 miles we paid $1020.86 despite having a platinum warranty covering electrical. 10/4/22 at 46,779 miles fuel injectors replaced - warranty covered. 3/26/23 alarm spontaneously went off - honda diagnosed as body control unit module as problem - "lucky if part arrives by 5/8/23 would cost us $725 to fix (even though we have platinum warranty). once we reminded them to file warranty will cover but i have to pay for my own rental car (over $900 at this point). interestingly 737,000 recalls for bcm in 2020. honda says quote: our goal is customer satisfaction, that is why we keep a large stock of body parts, mechanical & electrical parts on hand. we have one of the largest inventories in east tennessee, western n.c., sw virginia. 6 times we've had this vehicle at honda dealership for electrical issues. the suv has been garaged, driven gingerly, has 51,000 miles on it.

This vehicle keeps having a "emissions system problem" then other times says "transmission temperature too hot" i bought and get this serviced at my local dealer. they don't know what the problem is and it goes away after i see them for a couple weeks but the problems come back. they say no problem. it's unnerving to drive a car with theses messages and i drive long distances.

The car had problems with automatic start/stop function. during this time the car had a transmission that failed. the automatic start/stop function was fixed by the dealership and the new transmission that was installed failed. the car is currently on its third transmission at 85,000 miles and this transmission is starting to give the car problems where the information system tells the driver there are transmission problems that are present randomly when driving. these are not currently repeatable enough for the dealership to see. the car had 3 transmissions under 88,000 miles, and is probably going to be on its fourth transmission soon. also the honda information system does not work properly with the phone and only connects 70% of the time.

Vehicle sitting in driveway on hot day started alarm beeping, headlights and tail lights remained on and dashboard warning lights going on and off as if a poltergeist possesed. car could not be locked. depleted car battery resulting in new battery being required. new battery did not resolve problem car drives without problems except some dashboard functions no longer visible dealer states smart access control unit, part #38320-tg7-a32, is needed. part is on backorder from honda with changing dates of availability. car is not safe to drive with children and subject to theft since it cannot be locked.

The contact owns a 2017 honda pilot. the contact stated while at a complete stop, the vehicle stalled due to a defect with the auto stop/start feature. several unknown warning lights were illuminated during the failure. the contact was able to restart the vehicle after several attempts; however, the failure persisted. the vehicle was taken to the dealer on several occasions where a software update was performed, the starter motor, starter switch, fuel injector and valve adjuster were all replaced; however, the failure persisted and worsened over time. the manufacturer was contacted and filed a complaint. the vehicle was not repaired. the failure mileage was approximately 10,000.

Beginning in february 2023, around 2am, my car alarm would sound. upon inspection, the vehicle dashboard was lit up and clicking relay sounds could be heard from the dashboard. in essence, the car was trying to "start" itself. when the attempted start reached a certain level, the car would recognize the absence of a key fob, and thus, the alarm would sound. to remedy this, i had to leave my key fob in the car - which did not prevent the attempted starts, but at least prevented the alarm from sounding. in the morning the battery was dead from the headlights and interior lights flashing all night. additionally this was a safety issue as i had to leave keys in an unlocked car. the dealership cannot reproduce the problem, as it happens in the middle of the night (particularly when it is raining or very humid outside). i have found several honda forums with dozens of other pilot owners who are experiencing the same problem. dealerships have tried several remedies, all at the customer's expense, including battery replacements, start/stop switch replacements, etc. the only thing that fixes the problem is replacement of the control unit-smart power ( 38320-tg7-a32 for my year/make). this part is $400 and labor at my dealership was estimated at $700-800. the part is on backorder. i can only assume it is because there are so many of us pilot owners trying to get our hands on a working unit. the part is not part of a recall or warranty extension, and frankly, it should be. it is preposterous that so many customers have the same faulty part in 2016-2018 models and that honda is not covering the cost of these repairs. in the mean time, i have had to disengage my hood sensor to prevent the alarm from sounding, which is a safety issue if the car is stolen. and periodically the battery drains out because the problem persists, lighting up the dashboard while the smart power unit tries to start the car all by itself.

When the vehicle has been shut off, there is an electrical system problem that attempts to re-start the vehicle. the alarm goes off, headlights turn on, the dashboard lights up. this cycles over and over unless you open the hood or a door to "fool" the system. if you don't do this, then often the headlights and dash light will remain on overnight and the battery is dead the next morning. this prblem has been occurring for two years, but the dealr has not diagnosed it becasue it is intermittand and doesn't throw a code.

Torque converter clutch slipping due to honda 3.6l v6 vsc vibration. received a "transmission system error" warning multiple times while driving at 65mph highway. vehicle has less than 47,000 miles but is out of warranty due to the age of the vehicle. dealership stated the torque converter needs to be replaced even though regular maintenance was performed previously. dealership stated that the torque converter could go bad at any time and cause transmission issues requiring the entire thing to require replacement and is charging a lot of money for the replacement. research shows many 3rd generation honda pilot owners experiencing the same exact issue due to the vsc built into the engine and others are getting hit with costs at around the same mileage. we should not be penalized for a poorly designed or manufactured powertrain component that apparently requires replacement just after the powertrain warranty expires.

A few months ago, car started alarming randomly. upon entering vehicle all lights on dashboard were going on and off, screen was going through each system followed by "problem" and repeated clicking heard in steering column and captured on video for 1 minute. this continued for several days but car drove okay. alarming bouts came and went for a few days. i researched and found that it was probably the keyless access control unit based on other owners of similar years/models. took to dealer and showed my video. after inspecting they came back saying that they called honda and it was a different part (unknown) but described as more of the control computer for the car. they placed the part on order, but said that another customer had the part on order for over 4 months at that time with no eta. six weeks later, without an incident, the car started alarming again on a hot day. dashboard lights lighting up, clicking in steering wheel, etc. i drove the car for a few errands just fine, until i went to pull out onto a us hwy and the clicking began, lights flashed, and the car felt as if it stalled as i was entering the road. suddenly, it couldn't go more than 2 or 3 mph, although speedometer wasn't working. i was able to stop it and reverse back (2-3 mph) into the driveway quickly just before oncoming traffic hit me. when the clicking and flashing stopped, the info screen went through every car system alphabetically and listed "problem" afterwards. i couldn't get the car to drive normally after turning it on/off several times. i disconnected the battery and that stopped the problem. two weeks later, dealer said part was in so i scheduled replacement. dealer replaced "keyless access control unit" despite telling me 2 months beforehand that it was something different. car has been problem free since replacement, but it has not been long. additionally, my neighbor has pilot of similar year, and has the same exact problem of alarming/clicking, etc.

While stopped at a stoplight the auto start/stop feature stalled the engine. this has happened to us multiple times.

The car had 49,400 miles on it when i decided to take a trip to see a friend in nc from ny about 3 hours into my trip a transmission temperature to high light came on. i pulled over turned the car off for a half hour and restarted it and the light disappeared after another hour a light came on that said transmission problems. i stopped in va and brought it to a valvoline where they flushed the fluid and said it was running low on transmission fluid. i continued on my journey and no light came on and 2 hours into driving the transmission temperature light came back on. when i arrived in nc i brought it to a honda dealership where i was told i needed a new transmission on a car that only had 49,000 miles and was a $65,000 car. i also had to pull over on major highways because i was scared the car would catch fire. (pulled over on nj turnpike and i-95)

I have the automatic start and stop (idle) feature and it cuts out on me in the middle of intersections and won't allow the car to restart. i took to dealer to have software updated and they charged me and now it is starting again. someone almost blindsided me in the intersection and i don't want someone to get killed.

I had been driving for over an hour at 70 when i crossed into pennsylvania and encountered crawl speed traffic. i exited the highway at exit 1. at the top of the ramp there is a traffic signal. i stopped at the red and the vehicle shut down. the light turned to green and the vehicle immediately in front of me proceeded into the intersection. i removed my foot from the brake and attempted to go. the engine auto stop-start kicked the engine but then the engine immediately cut off and the chimes went off. the car behind be stopped abruptly to avoid contact. attempting to understand what occurred i looked at screen. the screen indicated to shift the vehicle into park. i did. the vehicle did nothing. since there is no way to to start the engine without it, i was forced to turn the vehicle off using the on/start/off button. hitting the button turned the car off, a second press would normally start the vehicle but it did not. i cycled the button 2 more times and the engine started. this system is flawed.

For the past two years, i have been taking my honda pilot to a honda dealership, complaining of the auto shut off feature. i will come to a stop at a stop sign or stop light. the car would do the auto shut off and when i lift my foot from the break for the car to start again, it won’t. the car will have its lights lit up, but i won’t be unable to turn the vehicle on. i will then have to turn the car off and then start it all over again. all while cars are honking and i’m in the middle of the road. holler honda never fixed this problem. i took in videos and photos and i explained it to them and they said they could not replicate the problem and therefore could not fix anything. i continued to drive the vehicle like that. in january 2023 a service bulletin was released where honda described this exact issue that were happening amongst other 2017 honda pilot. i took my car in and i said this is exactly what’s happening. my service advisor told me that he needed to do the software update first per the service bulletin. he said if it doesn’t work then to bring the car back and they will do the remainder of the repairs, such as replacing the starter and the assembly. i asked him if we could skip the software update since we’ve been having this issue for over two years and he said no. six months later i am driving down the interstate and come to a complete stop and the entire car shuts off and never restarts again. i was stranded on the interstate for over four hours, waiting for a tow truck. i had to have the police come because it was at 6 pm and soon after got dark. it’s a huge safety issue especially considering that i have two kids. something could’ve happened to me. i have the police report number and receipt for the tow truck ($281.00)

This car is equipped with an idle atop feature that shuts the engine off when the brake is engaged (for example, when idling at a traffic light). upon releasing the brake, the engine should automatically start. however, in many instances the engine does not restart and remains unresponsive. it is not resolved even if i shift to park and return to drive mode. it seems to reset when i turn off the engine completely.

When i come to a stop (like a red light) the auto idle kicks in. when i move my foot from the brake to the gas pedal, the engine shuts off completely. it then takes a couple times before i can get the starter to start again. therefore i am sitting at an intersection with an engine that is dead while other cars are coming up behind me, either from a stop, or coming up behind me at full speed. i am concerned i will be rear ended. i have taken it in and they replaced the battery which helped for awhile. i then got a notice from honda, took the car in and they did an "update" on the computer system. again the other day, while at a light, the engine cut off when i moved my foot from the brake to the gas pedal. no warning lights, no other symptoms that give me warning as to the problem.

The transmission temperature to high light came on as i was driving from ny to nc, i had to pull over because i was afraid the car might catch fire as i have never seen or heard of a transmission being to hot. i was on the side of the nj turnpike and a vehicle could of crashed into me. the light went off and i continued on my journey. then about another hour or 2 later a transmission system problem light came on. i stopped in va and went to a valvoline where they told me i needed transmission fluid. (i had just had an inspection done, so thought maybe there was a leak.) i continued on my way to nc as the light went off after they put fluid in the car. i was about 2 hours away from my destination in nc when the temperature to high transmission light went on again and i had to pull over on 795 again becasue i was scared. i shut the car off for a half hour on the side of the road praying no one would hit into me. i turned the car on, and the light went off and a few minutes later the transmission system problem light came on. i was afraid to get off an exit as i was unfamiliar with the area, so i drove at 55 mph in a 70-mph speed limit. i made it to wilmington and called the stevenson hendrick honda dealership there and they could not see the car until tuesday 7/18 the light was going on 7/15. when i brought it to the dealer the light was off. they told me my honda pilot that had only 49,000 miles on it needed a new transmission to the tune of $11,000. i find this to be absurd. i was able to talk them down in price and was without a car for the entire week i was in nc. i opened a case with corporate, but they won't return my phone calls. i could of died pulling off to the side of major highways with the speed the cars were traveling at. this car was just in for a recall with the hood and they did a diagnostics test and nothing showed anything about a transmission problem. it had just had an inspection. this should not have happened with only 49,000 miles.

Driving on an 4-lane each direction highway at 70 mph, the honda pilot stopped accelerating and a warning light came on stating there is a transmission problem. with my wife and 4 children inside the vehicle, i had to cross 3 lanes of a very busy highway to pull over without having any propulsion from the gas pedal. we were stranded 1/2 mile before the exit for the charlotte, nc airport. it's an extremely busy exit with trucks and cars constantly passing nearby the vehicle at 70 to 80 mph. the suv was towed to a honda dealership who told us the vehicle needs a new transmission for $8,000. there was absolutely no prior warnings or lights indicating this problem. we filed a claim with honda corporate, but haven't received a response yet after 1 week.

I stopped at a red light and the engine wouldn’t start. it took several tries to restart the engine and after 5 minutes, it finally restarted. i had to put on my hazard lights and held up traffics on the road.

Car has died twice when coming to a stop at red lights. seems to be related to the auto stop/start engine setup. car turns itself off but cannot start right back up again. every red light flashes but will not easily restart. hundreds of complaints regarding this on the nhtsa website. the nhtsa needs to investigate this, cars being stuck in traffic is a safety issue. since its affecting cars years off the line, it must be some component that is failing prematurely. all of these are extreme safety issues as the car is stuck in traffic, or at light and has to be completely shut off, wait and then restart. last time took a good 3-4 minutes to get it started again.

Auto start/stop completely shuts car off and forces you to put car in p and hit the start button. creates a dangerous situation at intersections.

Honda pilot with start stop system will shut off the engine when possible. in some cases the car will shut off and. or restart and flash various warnings on the dashboard. only way to fix is wait some time and shut off car and restart. this is dangerous as this happens randomly when highways and local roads. and it takes time to get the car restarted and the engine restarted in those cases. i went to the honda dealer to get a recall around start stop, the dealer said this would fix the issue, but this issue is still happening. there are no other issues with the car.

The contact owns a 2017 honda pilot. the contact stated while reversing out of a parking space, the vehicle jerked significantly. there was no warning light illuminated. the contact stated that the failure recurred on the second attempt to reverse. the contact was able to drive the vehicle to the residence, where the failure recurred. the vehicle was taken to the dealer, where it was diagnosed, but the failure could not be determined. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 108,877.

For over eight weeks, the vehicles alarm randomly goes off until it is disabled with key fob. there is no indication of when it will alarm. it has happened during regular business hour and in the middle of the night, with no pattern in time of occurrence. this is a nuisance and disturbance to the public, as the alarm is very loud. took the vehicle to the dealership for a diagnosis. dealership diagnosed vehicle with a malfunctioning keyless access control unit. the part was on back order for eight weeks but it was delivered sooner than expected to the dealership. diagnosis cost $195 and repair cost $659.59 for a total of $854.59.

The idle function shuts the car down while driving. at random stops the car turns off causing us to restart the car. it has created a very dangerous scenario for the family at intersections. the honda dealer did not address the issue.

En algunos modelos pilot 2016-2017, ridgeline 2017 y odyssey 2018, la luz indicadora de fallas (mil) puede encenderse si uno de los siguientes códigos de diagnóstico de problemas (dtc) se almacena: p0420 (eficiencia del sistema catalizador del banco trasero por debajo del umbral [banco 1]) p0430 (eficiencia del sistema catalizador del banco delantero por debajo del umbral [banco 21) p0300-p0306 (falla de sincronización)

I own a 2017 honda pilot ex-l. i keep up with all my maintenance and vehicle mainly has highway miles. emissions systems problem light has been going on and off for about a month now. honda did extend the warranty to cover this issue to 10 years or 150,000 miles, whichever comes first. my light came on when my mileage was around 171,000 miles so it is not covered under the warranty. last night (9/7/2023), keyless start system problem light comes on. i have changed the battery in both key fobs. the vehicle does not hesitate to start. i called honda customer service only to be told that my vehicle's vin is not covered under service bulletin 20-117. if honda is aware that these problems exist, the owners of these vehicles should not have to pay for these issues to be repaired. i have driven a civic and accord before and the pilot has been my worst experience ever.

The contact owns a 2017 honda pilot. the contact stated while driving 80 mph, the hood started vibrating violently. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related it to nhtsa campaign number: 21v932000 (structure, latches/lock/linkages). the vin was included, and the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 107,000.

On three separate occasions, the idol stop/start feature has failed requiring me to manually restart the car. most recently, it took several attempts to restart before ignition fired all while holding up traffic on a busy street. during failed attempts to restart, it made a sound like it was attempting to restart but didn't have enough power. weirdly, all three occasions have been at the same intersection, a light on an exit after driving non-stop on the interstate for an hour.

The auto start/stop will intermittently fail to restart the engine from a stop after releasing foot the brake pedal. 2017 model year. in 2022 (4 year old vehicle) the auto start/stop failed to restart on three separate occasions from a stop at traffic lights over the course of one winter month. all electronics in the vehicle shut off while dash needles oscillate rapidly. it takes several attempts to restart the vehicle from park. replaced only the battery with new ac delco group 48 agm cca 760 on my own. problem did not reoccur until 18 months later in the summer of 2023 with the same exact symptoms but occurring more frequently now. the battery is 18 months old, the vehicle is now 6 years old. it has failed to restart seven times in the last 2 summer months. have not taken it to the dealer or mechanic for repair yet. no warning lamp.

N/a

What component or system failed or malfunctioned, and is it available for inspection upon request? in the past few months (my 23 to current sept 23) the idle stop system would occasionally not restart when gas was applied. this mostly occurred when stopped for a traffic light and i would have to go through a complete restart procedure taking a good amount of time. and causing the folks behind me a great deal of unhappiness. i believe this a significant safety issue because it causes people to drive unsafely in dense traffic environments. the system is available for inspection. how was your safety or the safety of others put at risk? this caused the folks behind me a great deal of unhappiness. i believe this is a significant safety issue because it causes people to react hurriedly and drive unsafely in dense traffic environments. has the problem been reproduced or confirmed by a dealer or independent service center? it has not been checked yet. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? not yet - i will take it to the dealer next month for the annual va safety inspection. were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? not that i saw.

Car auto shuts offs and completely shut off and need to put the car in park and pray it restarts. dangerous ... one day someone will slam into me when i am trying to start it and i hope i am not killed. i picked one date, but it happens weekly.

Auto shut off happens all the time and the car shut off and need to restart. it is so scary when you are at a light and it turns green and a car appears behind you and almost slams into you. one day it will happen and i will be dead.

Keyless control unit has an electrical issue. dash flickers on and off on its own while the vehicle is off and keys out of it. alarm randomly triggers. lights turn on and off. keyless start issue as well.

I am getting the 'emissions system failure" notification on the dashboard. it comes at random times and sometimes it goes away. i am not sure what the problem is as the vehicle is well maintained and there is no other issue. i read that it is in the recall list of 2019 vehicle so i guess this is the same issue for 2017 as well.

The transmission completely broke/ went out. honda knows this is a recurrent issue with these vehicles. the fuel injectors had already been replaced on this vehicle at 40,000 miles before honda was admitting a defect. they are well aware there are transmission issues for the honda pilot but are not taking responsibility costing car owners thousands. we were left on the side of the road, needing to use insurance to cover towing. rather than dealing with labor we sold the car at a great loss of money. this is hear say but the towing complaint reports they are towing honda pilots consistently these days. honda should be held responsible.

Shortly after entering the freeway, the dask lights began to flicker and car started stuttering. drive for another mile or slow looking to pull over. by that time smoke coming from rhe engine. once we pulled over, engine area smoking a lot to where smoke coming into car. all of us git out and saw flames coming from engine area. our pilot was on fire. firefighters able to put out, but car was a total loss

Drivers side wiper blade stopped working in a driving rainstorm. zero visibility. went into on coming lane for a few seconds. was able to get off onto shoulder. fortunately no cars were coming and there was no collision. problem was two nuts had come loose on the wiper arm linkage.

I was at a stoplight at a busy intersection (car previously running well) & when i went to accelerate as the light turned green, my car leaped/jerked forward & would only accelerate to 5-8 mph. all of the warning lights on the dash lit up at the same time. i slowly got out of the traffic & onto the side of the road. i turned the car off & back on. all the warning lights were still on. the car went into drive, but would not accelerate past 25 mph & was jerking. honda evaluated the car & determined that it was the camshaft that wasn't manufactured correctly. honda stated that this is a known honda defect & already had parts packaged to fix the problem. i have all of the paperwork provided to me when the repairs were made. however, this is not acceptable. a known honda issue like this should be recalled & repaired asap. this is a huge safety concern for the honda driver & those on the road around them. i was lucky that mine went out at a stoplight, but had i been driving & it shut down it would have been hazardous. as well, if i'm stopped & all of a sudden unable to accelerate that puts me at a very high risk for injury in an accident.

If i do remember to turn off the auto engine idle, the engine will stall at stoplights and will not immediately restart. i have almost been rear-ended several times. it just happened again about two weeks ago. the dealership replaced my battery and another part associated with this problem but it still occurs. the dealership refuses to disconnect the auto engine idle. my 2017 honda pilot should be included in the latest honda pilot recall.

Vehicle was diagnosed with a damaged #3 rod bearing and required the engine assembly (long block) to be replaced. the honda dealership retained the engine after inspection and replacement. while driving on the highway with family in the car the vehicle developed a knocking noise from the engine and loss of power. our safety was put at risk because i was forced to immediately pull off the highway. the engine was moments from catastrophic failure. once pulled over we found the loud noise was from the engine assembly and were forced to call a tow truck to take the vehicle to a dealership. honda inspected the assembly and it was replaced at a honda dealership. no warning lamps or signs existed prior to or after the noise.

Auto idle had been turning off and not re-starting quickly for past 6 months. i asked them to look at it last service. they didn't find anything wrong and said to turn off the auto idle. i did turn off the auto idle most of the time and never had a problem when it was off. sometimes i forgot to turn off the autoidle. on dec 5 2023, i was at a red light and had forgotten to turn off auto idle. the car would not turn back on and it was stuck in park. i had it towed and the mechanics said they needed to use a special tool to get it into neutral since the usual protocol had not worked. my car was stuck at a light and i directed traffic to go around me for about 30mins before the tow tuck came. there was no way to push the car out of the way because the wheels were locked due to it being stuck in park. my safety and the safety of other cars was at risk because the cars went into the incoming traffic lane to go around me. if this had happened on a busy road or in traffic on a highway, it would have been more dangerous. a previous time they replaced the battery and this time they are replacing the starter. i am concerned that the problem will persist since the mechanics say there is nothing wrong with the auto idle. i do see that there is a class action suit and over 200 complaints to nhtsa on the autoidle for honda pilots. this is a serious safety concern to have a car stop that will not re-start and then cannot be put into neutral to be towed or pushed to the side.

The contact owns a 2017 honda pilot. the contact stated while driving 5mph, there was a faint clicking sound coming from the engine compartment. the vehicle was taken to a dealer for routine maintenance where it was diagnosed that the main bearing were loose and metal shavings were in the oil pan. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 105,000. the vin was unavailable.

Driving vehicle when multiple warning lights illuminated, including check engine and emissions control issue. vehicle sputtered to a stop and would not accelerate after that. vehicle was towed to honda dealership and they said it was a faulty rocker arm oil pressure switch.

The control unit, smart power - honda (38320-tg7-a52) part failed on the vehicle after 50k miles. the issue caused all the lights in the cabin to flicker/click and the alarm to go off intermittently. the alarm could not be shut off.

The contact owns a 2017 honda pilot. the contact stated while driving 50 mph, he observed a ticking sound coming from the engine compartment and the vehicle started to lose motive power. the vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to the rod bearing fracturing. the vehicle was not repaired. the manufacturer was notified of the failure and complaint was filled. the contact believed that failure was associated with nhtsa campaign number: 23v751000 (engine and engine cooling) however, the vin was not included. the failure mileage was approximately 97,000.

On dec.04, 2023 i tried to drive vehicle to got to work, and there was no power in d- mode. i pressed the gas padal to gove more power and then the vehicle made a loude sound like as if i was crash into something, and it did not move as usual, there was no power. when i tried to shift the gear back to p, it did not move and the stick was stucked. later after several tries i was able to drive the car to the dealership and explained what happened. after investgating they concluded there was no problem witht he car. i took it home and drove until dec, 18, before the vehicle actingd again. it did not move when the gear shit to d or l mode. when i pressed the gas pedal vehicle jumps and stated to move at about 5 miles per hour. as i was giving more gas at about 27 miles per hour there was a hard shifit of the gear and vehicle jumped (jerking?). i took it to the dealership and they were able to repeat what i explained to them and quoted $8400 for the transmission repair, and said i donot have warrenty and have to pay for the cost. i explained to them this is not only my vehicle, but there are other hond apolit have the same issue. i have contacted honda motor corp usa regarding this and they told me they donot act based on what is on the web and social media.

The contact owns a 2017 honda pilot. the contact stated while driving at an undisclosed speed, the vehicle stalled. the emission system fault message was displayed. the vehicle was towed to the dealer; however, the cause of the failure was unknown. the contact was informed to add premium fuel and fuel injection cleaner however, the failure recurred. the vehicle was towed back to the dealer, where it was diagnosed that the rocker arm oil pressure switch needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 67,400.

My engine light came on with the words engine emission problem on my 2017 honda pilot. upon research, there is a honda warranty extension on 2017-2019 pilots if you receive error code p0420. i took my vehicle in for service and was told that is indeed the error code, but unfortunately, the fuel injector and connector are on back order and could not be immediately repaired. there have been several complaints online of the fuel pump injector kits on back ordered and people are not able to get their vehicle fixed.

While driving at normal speed car suddenly is unresponsive (will not accelerate, looses power, and is jumpy). the computer triggers a limp mode and alerts every code possible on the dash screen, even though all mechanical parts are fine. this computer/electric failure is a risk that is so unpredictable may cause life threatening accident. the certified repair shop has reviewed, reproduced, and is scratching their heads why honda hasn’t recalled this because several other pilots are doing the same.

Honda dealership visalia, ca 93257 has unable to provide a remedy for this recall.

With the idle function on, the vehicle fails to start once the engine shuts down. the car suddenly stop and shut off at traffic lights, stop sides. someone almost hit me 4 times during last month with my kids inside when the car fails to start. there is no recall about this problem yet.

The contact owns a 2017 honda pilot. the contact stated while driving 35 mph, the brake pedal was depressed and was inoperable. the contact swerved around a nearby vehicle to avoid a crash. the vehicle was taken to the dealer however, the failure could not be duplicated. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 100,036.

When i turned on the engine, heard abnormal noise and shaking from the engine compartment, when accelerating, the noise come up even louder and acceleration is not smooth as usual. the honda dealer shop had replaced the high pressure fule pump due to it was defective, i paid $1449.47 for the repair.

On [xxx] i was traveling south on [xxx] from omaha, ne to bella vista, ar. there were no other cars in view either behind me, ahead of me or traveling north in the opposite lanes, nor any debris on the highway when i heard a loud explosion. i thought i had blown a tire but had no problems steering the vehicle. i immediately pulled over to stop on the shoulder of the road. i got out of the car and saw that my sunroof had exploded. small pieces of glass were everywhere. the time was late morning and the temperature was not especially hot. i reported this to honda and to my insurance company. on june 18 my local dealer replaced the moonroof. my cost was $691.49. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I've had the engine and catalytic convertors fail on my 2017 honda pilot which is equipped with the j35y6 engine. it is currently available for inspection as the vehicle sits unable to be driven safely from place to place. the vehicle is unable to be driven or carry passengers safely due to a constant misfire in the engine. this problem has been reproduced multiple times by an independent service center which had the vehicle for 3 weeks. no governmental agency or insurance representative has inspected the engine for failure. there were warning lamps that would come in and then clear on their own up and till the engine failure. the warning lamps would first appear while driving at highway speeds and then gradually started showing up while driving in city traffic.

The vehicle was driven by my [xxx] daughter and at @ 6 pm on [xxx] the engine was making a noise and that the car was starting to slow down and stall,so she called me. she pulled over and shut the car off and then all the dashboard lights started to blink really fast. the car started to smoke from the engine, she got out and called 911. 911 said they would send a tow truck. within a few minutes sparks were coming from underneath the engine and then the fire started. she called 911 and myself again to report the car was on fire. thank god she was away from the car. the tow co. arrived first, then first responders, then myself. the highway was shut down to put out the fire. our daughter was hysterical and the car is a total loss. we waited until the car fire was extinguished. the first responders offered medical attention, but she just wanted to go home. there is a current recall for this make and model, but not the year. what my daughter described, sounds like the current recall from honda for other makes including the pilot. i posted on social media and a few people reached out to say their 2017 honda pilot had a similar issue, but thankfully no fire. this recall is very serious because they are replacing the engine for owners. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

At 103,000 miles, the 9 speed transmission failed while driving, resulting in a warning indicator to park the vehicle immediately. afterwards, it was unable to change gear from park. there was no accident or prior issues. a trusted mechanic shop went thru the documented diagnostics and found that the entire transmission needed replacing. the total cost to replace it was $8265.

When traveling at highway speeds, i push the gas pedal and the vehicle makes a clicking noise, it loses all acceleration power until rpms go down to 1,000. then the gas pedal works again. after several months of this, and multiple attempts from the honda dealership to fix the problem (clean the throttle body, software updates, etc) the transmission quit on the interstate. during a 100 mile trip the vehicle all of a sudden would not go above 3,000 rmp. i pulled to the shoulder thinking a car restart might fix the issue but the vehicle would not leave park. towed to dealership with transmission warning light active. very surprised as the vehicle only has 79,900 miles on the odometer.

Driving down the highway at 65mph the car started bucking and losing acceleration leaving almost no control to the driver to maneuver effectively and avoid other cars. after a terrifying experience of losing control of the car my wife and children stranded on the side of the road for hours in sub 32 degree weather. the vehicle goes into limp home mode on the highway causing her to pull off with little to no acceleration control. barely avoiding other commuters she was able to pull the vehicle to the side of the road. once stopped the vehicle locks itself in park and will not go into gear or neutral so the vehicle cannot be pushed when needed. had to have the vehicle towed. after diagnosis and thorough investigations the following information was collected. the 9 speed automatic transmissions are "lifetime" meaning there is no dipstick for fluid checks. no external sensors or actuators can be replaced when they fail. the transmission failed internally (p0841) because all solenoids sensors and switches are internal non serviceable parts. no electronic part lasts forever understandably. however this means when one small item fails the entire transmission is to be replaced with the same part number and no new fixes or remedies. they seem to all fail right around 60,000 miles or after. seems to be a very common issue with no recall or fixes listed. meaning even with a new transmission installation the transmission is still a ticking time bomb. leaving the customer on the hook for several thousand dollar repairs every 60k. a class action lawsuit has been filed in california for these exact reasons and i would hope that honda makes and effort to have a redesign, fix, or full recall.

Auto engine idle continues to be problematic. leaving me stranded in intersections and unable to restart my vehicle for minutes. today when it happened it turned off my collision detection feature. i have taken to dealership several times, once they replaced fuel injectors due to related recall but since they show no issues.

I was driving my 2017 honda pilot exl back from work at 35-40 mph when i heard a loud thud noise. initially i thought i had gotten a flat or something, but then i heard air escaping as if a window was open but it was coming from over my head. as i continued to drive i heard pieces of glass sliding across the roof of the car. when a got home a few minutes (< 10 minutes) later, i tried opening the sunroof tray and noticed i couldn’t and i could see that the glass looked to have shattered. i got out of the car and examined the roof of the car and the sunroof was indeed shattered.

Passenger side front strut assembly failing. known issue with this series vehicle (2016-2022).

My 2017 honda pilot has a jerking issue when accelerating slowly or fast. it lags to accelerate. you can see the rpm gauge bounce when this happens. the "bucking" or "jerking" can be felt by the driver and sometimes the passenger but its not super noticeable. my vehicle has less than 60,000 miles on it currently. i have not changed the transmission fluid but this issue has only just started recently. my transmission fluid currently does not look brown or smell burnt. it looks the normal red color. there is no warning lights have appeared on the dashboard.

For no reason the alarm is going off randomly the dash lights, interior lights, driving lights and headlights are flashing and loud clicking noises come from the dash. this happens frequently and has been going on for some time. i have had to remove the fuse from the horn to keep it from waking us up at night which creates a potentially dangerous situation if i forget to plug it back in. also this keeps running down the battery and when it is doing this, it sometimes won't start. i worry about it damaging other electronic parts and causing a dangerous situation. honda must be aware of this issue with the pilots. you can search online and find hundreds of others that have experienced the same issue. the honda ridgeline has the same issue and they have issued a tsb for it. i find it totally irresponsible that they would try to correct the ridgeline but not also the pilot. they know the tpms control units are the problem and they need to fix them.

Regular issues with fuel injection system, had to change the fuel injectors multiple times. severe vibrations in the car between 2nd and 3rd gear, had changes transmission fluid including full flush but made no change. several complaints online on this model. nhtsa/dot need to investigate the lemon issues. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

There is a significant power loss while driving and power up all of a sudden!! this is a major safety concern. last time nearly missed the hit by behind vehicle due to sudden power loss. today i was taking left turn and suddenly accelerated and it went out of my control. i think it’s due to a fuel pump issue. and from last month in the dashboard “emission system problem “ light pop up twice. first time took to service in aberdeen sd at harr motors service center and he adjusted the program i guess. please take an immediate action regarding this. thanks, [xxx] cell [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Oil bank sensors failed, causing the system emissions problem light to come on and essentially disable the vehicle in the middle of driving. it is a 2017 and had routine oil changes on time, there is no reason for the sensors to fail and put my car at risk as well as our lives.

I was driving in 80 mph traffic in and my car instantly lost all power while alarms starting blaring while i was changing lanes. i was unable to brake or to accelerate and had to coast — over 6 lanes of 5:00 traffic to a stop and was lucky we weren’t killed. according to the dealer, it’s a known issue with the fuel injectors and honda is planning to repair it at their cost, but have no idea when they can do it because the parts are not available. we absolutely are lucky we weren’t killed.

I was driving on [xxx] and i suddenly started seeing that my vehicle gearshifting was a bit and i got a notification that there was a transmission problem. i immediately pulled over and turned off the vehicle for a few mins and then restarted it and the alert icon went away. then as i was driving, i stopped at the signal and then tried to accelerate when the signal turned green, the gear shifting wasnt working correctly. i eventually took this to a mechanic and he told its a transmission problem. then i took it to a transmission expert and he said that its something which i should take to a honda service technician since they would have advanced equipment for it. i took it to a dealership and they now said that i have to replace the transmission for the vehicle. looking up online, there has been plenty of reports of issues with the 9 speed transmission in honda but there hasnt been a recall for the 2017 honda pilot. here are a few links [xxx] [xxx] https://www.google.com/search? [xxx] now the dealership is asking me to pay close to $9000 to fix this issue. i tried to reach out to honda customer support online and they didnt help either. i dont know how i should approach this and hence reaching out to nhtsa. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I purchased my 2017 pilot in oct 2022, when i test drove the car i asked the sales rep is it normal for it to take off like this with a little hesitation. he said yes and i believed him since i was use to cvt transmissions. a month later i had to take it back to the dealership for service with my rpm fluttering. after 8 hours of sitting there i ended up leaving the car and going home and picked up the next day. after all that, they told me that the did several flushes and had a software update. now fast forward to march 2023, i am having problems again when going into second gear. i have only put 11,386 miles on my car in over a year. this year has a lot of issues with the transmissions. i bought my car certified and i will never buy another honda. i think it should be some type of recall on this issue. you should not have engine problems on a honda (so everyone says they are the best) at this low millage. not sure how to handle this or who to reach out too. maybe get a lawyer.

The engine start/stop intermittently fails to restart after idle stop. yes, available for inspection upon request. i am unable to restart my car after an idle stop which causes danger by causing traffic jams and my vehicle to be idle on the road. it has not been inspected by the manufacturer or insurance company. there were no messages of failure.

It is the fuel pump recall i am in need of replacement. i have went to honda and tried to have them look at it and they gave me a complete run around. my car begins to jerk and when i go to speed up the car doesn’t like to go. honda said it wasn’t the fuel pump but i have had it looked else where and it is the pump. i drive everyday with my kids in the car. i feel like this is causing me anxiety and my safety for me and my kids.

The contact owns a 2017 honda pilot. the contact stated while driving at 75 mph, an abnormal, squeaking noise began to emit from the vehicle. as the contact continued to drive, the squeaking noise turned into a rattling noise as several warning messages then appeared on the instrument panel. the contact initially pulled over to call for assistance but managed to reach their destination despite the failure. the next day, the vehicle was taken to a dealer where a diagnostic was performed, and the vehicle was then diagnosed with engine failure. upon investigation, the contact discovered nhtsa campaign number: 23v858000 (fuel system, gasoline). the manufacturer was notified about the recall and the contact was informed that the vehicle was not included in the recall. the vehicle had yet to be repaired. the failure mileage was approximately 105,000.

The contact owns a 2017 honda pilot. the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. in addition, the contact stated that the acceleration was delayed. the vehicle was taken to the independent mechanic where the vehicle was diagnosed with a fuel injection failure. the vehicle was not repaired. the vehicle was taken to the dealer, however the failure could not be duplicated. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and a case was filed. the contact researched and discovered technical service bulletin 20-029 which described a similar failure, however, the contact was informed that the contact's vin was not associated with technical service bulletin 20-029. the failure mileage was approximately 55,000.

Heard slapping noise. took to auto repair shop and to dealership. both confirmed failed rod bearing and need for engine replacement. vehicle 2017 pilot elite 4d awd v6 with about 93,000 miles. car was routinely serviced and in good shape except for failed rod bearing. repair estimate $10,000. i am aware of recall for other years. i am seeing pilot forum discussion that this is problem for more than the years honda is allowing recall. this is unconscionable. this is a known manufacturer defect and honda should not be allowed to avoid liability just by limiting the recall years. the contact attempted to obtain the requested repair diagnosis already performed by one of honda's dealerships and there has been no response to the inquiry.

The radio intermittently changes volume, brightness level, turns off/on all by itself. this has caused the volume to get so loud i have to take my eyes off the road. there has been several other complaints online about this. it's dangerous to be driving to have the radio all of a sudden startle everyone and the driver tries to fix it while driving

When i turned on the engine for me 2017 honda pilot, check engine light and every system in the car had a problem. "awd system problem", "emissions system problem", "steering problem" and many more. went to the local honda dealer and they diagnosed it as a high pressure fuel pump problem. there is a recall for this fuel pump for te 2017-2020 honda pilot, but for the vin # for my pilot, there is no recall. that does not make any sense. now i have to spend almost $2,000 to replace the fuel pump, which should be recalled.

Emission system problem light continues to come on and car doesn’t run the way it’s supposed to. code reads something to do with fuel

After owning 2017 pilot (brand new) for 3 to 4 years, started experiencing intermittent stalling at stops when auto idle engaged. similar to many other complaints, car would stall out, entering into an accessory mode. at times takes several attempts to restart the car. have replaced battery and had the software update related to the issue done at the dealer. however, the issue persists and we now much remember to turn off the auto idle feature every time we start the car, or else we will end up stalled after a stop - usually creating a very dangerous situation and infuriating the drivers around us.

Twice in the past week my 2017 honda pilot equipped with the auto start/stop feature completely shuts off at traffic lights. usually it turns back on but it completely shut down and would not restart at very busy intersections. i was very afraid of being rear ended while i was stuck there at the light, and this is a known issue that honda has yet to address.

The contact owns a 2017 honda pilot. the contact received notification of nhtsa campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The vehicle was driven from my house with a plan to reach destination about 30 miles away. 1st half was on back roads, the 2nd half was on highway. once the vehicle reached the highway, the pilot started to overrev, loud bang, a bit of smoke from hood. vehicle was pulled over on closest shoulder which was the left shoulder on highway. i had my 2 twin 4 year olds in the car and had to call someone to come get us safely off the highway with cars passing at high rates of speed while shuffling car seats and children off the highway. i then had it towed to a honda service center. they tried to crank the engine over and couldn't and stated it was seized. since i was out of warranty by time and mileage (6.5 years and 61k miles), they wanted to charge me $1k for diagnostics and provided the quote for a used and new engine. since they didn't diagnose first, i had it towed to another mechanic and he took the bottom splash guards off and there was oil all over and a hole in the lower engine block, which appeared to be caused by a broken rod.

Over the past couple months, while driving the collision mitigation braking system would activate for no reason. as of 2 weeks ago, now my collision mitigation braking system does not work and on the dashboard display it shows collision mitigation system problem. i have read on multiple honda boards and general internet search on this issue, many people are having the same issue. this issue has been affecting people for maybe 5 years. i’m wondering why this is not a safety recall for the honda vehicles.

The contact owns a 2017 honda pilot. the contact received notification of nhtsa campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. parts distribution disconnect.

Rod bearing failure, engine replacement required. recall for 2016, 2018, 2019 pilots for same issue.

Driver seat belt is too short especially when compared passenger seat belt. it's not safe.

Had an “emission system” problem in jan. 2024. the honda services replaced fuel injector and other parts relating to the problem. however, 1,000 miles after the same problem showed up again and was told on 6/10/24 by the honda services that problem is the same again after running a test. i tried contacting american honda to check any recall and found out that anything relating to fuel injector has extended warranty. today, 6/11/24, after i demand for free car loaner honda services called to tell us that this time it was the catalityc converter fails. i’m very concern whether telling me the truth or not.

My engine seized up and needs to be replaced. there was no warning lights on, no check engine lights, no sounds coming from the engine. it wasn’t overheating. it just suddenly stopped working. it’s been properly maintained & now i have to replace it. there was metal shavings in the oil and i noticed how there were issues with the bearings on the 2016, 2018 & 2019. it’s just fishy that the problem was fixed for one year but then was an issue again for the next 2 years again.

The contact owns a 2017 honda pilot. the contact received notification of nhtsa campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. the vin was not available.

Very loud noise coming from high pressure fuel pump and intake hose (connector) is vibration rapidly. had to replace high pressure fuel pump. american honda motor co., inc. was contacted and no help. case #14731590

Without any indication of a problem, the check engine light came on after turning off the car briefly. the car would not shift and the dash reads transmission problem. we had the car towed and we’re told we need a new transmission. there was 68,000 miles on the car and it has always been maintained.

What component or system failed or malfunctioned, and is it available for inspection upon request? the a/c compressor is bad, removed discharge hose and found metal contamination. need to replace all major components of the a/c system. need to replace the a/c compressor, condenser, expansion valve, evaporator, discharge hose and flush lines. the vehicle is available for inspection upon request. how was your safety or the safety of others put at risk? the safety of both the driver and passengers was compromised due to the malfunctioning air conditioning system in the 2017 honda pilot ex-l. driving without a functional ac system can lead to discomfort, distraction, and potential health risks, especially during extreme weather conditions. has the problem been reproduced or confirmed by a dealer or independent service center? yes, problem has been confirmed by honda of bay county on 04 april 2024. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no

Emissions system error

Horn stopped working which prevented notice to other car at stop backing up, resulting in a crash. vehicle started turning itself on in accessory mode, flashing lights, disabling keyless entry and starting the vehicle and smelled of an electrical fire, was unable to disconnect battery due to unpredictable turning on and off at vehicles will. brought vehicle to dealer who confirmed that it was a bad smart entry main control unit module which caused the horn to stop working and the vehicle to turn itself on.

Auto shut down/ restart does not work properly. car was recalled for this issue and a software update was installed. however, car still will not restart after auto shut off. on several occassions we had to use car stop button and wait several minutes before car would restart. this left us stranded at busy intersections in heavy traffic. very dangerous situation.

The contact owns a 2017 honda pilot. the contact stated that while operating the vehicle, there was a pinging noise coming from the engine compartment. the vehicle was taken to the local mechanic who diagnosed that the engine rod bearings were failing and that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 120,000.

This vehicle has continued to have faulty fuel injectors. upon investigation i found that american honda motor inc. submitted a recall and that it was covered under warranty. i am a department of state employee overseas with this american made vehicle which has faulty fuel injectors. i asked that the honda american company provide the fuel injector parts to the mexican honda company so my vehicle could be fixed and they refused. according to their customer service representatives “the warranty does not extend past the united states” and therefore they are not responsible for the faulty fuel injectors.

My 2017 honda pilot touring edition stopped suddenly in a busy intersection causing major traffic back up and dangerous situations until police officers showed up to help. i called road service and it would ne over an hour before i could get help. i was unable to place push button in neutral by several means to get out of traffic and with officers help. no means to override shifter to neutral in cabin. it was discovered on this model you needed to manually place in neutral under the hood after removing several items air filter covers and locating a specail screw which required a special tool to override which none of is had. i am at the dealership now and they are telling me the same thing. very dangerous situation for me others with same year

In april my transmission started slipping and making a whirring noise. i took it to my dealership three times and they could never find a problem. in late june 2024 while driving back from oh to pa, the transmission died and left us stranded on [xxx] in wv with car zipping by. we spent several hundred dollars on towing, hotel rooms and rental cars. had to leave our car in wv for two weeks for repair. the car was five hours from home. there is a lawsuit for the 9 speed transmission and i am here to confirm there is a problem. there was only 90000 miles on the car and all preventive services have been performed prior to transmission dying. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The auto idle stop feature restart did not work properly and instead the car froze in stop and go traffic on a freeway. not only did the restart, not work properly in addition the car's electronics froze with multiple error messages on the dashboard coming up. i had to turn the car off by pressing the engine start/stop button, waiting and then restarting it like normal.

I have had a problem with my vehicle throwing the same codes for over a year and my mechanic and i could not figure out the problem. finally he ran a report and showed me that these codes match recalls that should have been done on my vehicle but have not been done. i don't know who put it in the system that they had done it but my vehicle is not safe or okay and the dealership won't address my problems because their system shows that it was already fixed.

During the last week, alerts would appear on my dash from the collision mitigation braking system and road departure mitigation system. these alerts will appear while driving at 30mph on a city street. when the alerts appear, the brakes are activated and the steering wheel locks up. the alerts immediately clear but it is very alarming to the driver and passengers. yesterday while parallel parking, in the mist of reversing into the parking space, the systems triggered alerts along with a transmission alert. the system immediately put the vehicle into park and would not permit the change of gears. while halfway in the parking spot with the front of the vehicle sticking out into on coming traffic, i was forced to completely turn the vehicle off, wait about 3 minutes before turning it back on. this allowed me to complete parking the vehicle in the spot.

Car hesitates when accelerating at both low and high speed, check engine light is also on now. it started several years back, but problem has became worsen.

The contact owns a 2017 honda pilot. the contact stated that on three occasions while driving at various speeds, the messages "emissions system failure", "stabili-trak assist failure", "hill start assist failure", “vehicle stability assist failure", and "power steering system failure" were displayed. additionally, the power steering and check engine warning lights were illuminated. the vehicle then stalled each time. the vehicle was restarted after approximately four attempts. the contact stated that after the first and second failures, dtc code: p0087; was retrieved on a handheld diagnostic scanner. the contact associated the failure with nhtsa campaign number: 21v215000 (fuel system, gasoline). the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 179,831.

Engine spun connecting rod bearing on cylinder 1 just as described in tsb 23-097. car shutoff going highway speeds on the interstate. the car is currently at the honda dealer getting an engine replacement. honda oem certified powertrain warranty will only put a used engine with potentially the same issue in the vehicle check engine light, and transmission problem lights all came on. engine initially reported a misfire and transmission complained of not enough torque coming from the engine.

The front facing camera was working intermittently. when it wasn’t working all the advanced driving features would not work. after several months the car would intermittently go into limp mode per the dealership due to electrical confusion with all the codes/lights from the camera malfunction and shift while driving into neutral nearly causing me to have an accident while making a left hand turn. the camera had to be replaced at a large cost and they said it was not able to be repaired despite the fact that it worked perfectly 10% of engine starts

I was driving on the highway home and received the transmission system error warning message. pulled over safely after leaving highway and shit off the truck and was able tot skenabck roads home after restarting truck and error cleared. there was never a check engine light on, just the warning light.

See attached document for complaint

I was sitting at a red light with my foot on the brake. the auto engine idle shut off system was engaged. when the light turned green, i lifted my foot off the brake to start moving an the engine wouldn't turn back on. instead, the vehicle automatically kicked itself into neutral and displayed a message on the screen telling me that i had to put the car in park when the engine was off. it so happened that a police car was a couple of cars back from me. so i put the car in park, turned on my emergency blinkers, and went to tell the policeman what happened. when i went to show him, i turned the engine on and it started up like normal. it sounds like the honda pilot auto engine idle shut off is a dangerous and defective feature that can leave a person getting rear-ended or stranded.

Transmission needs replaced after i did transmission flush 5/24/24

After driving for over 30 minutes, mixed highway and road, at a stop light, the autostart failed, engine turned off, and went into neutral, w/ a warning the autostart failed. put into park and restart engine. cars honking, got the car started after 30 seconds or so. did not immediately go into park when pushed!

To whom it may concern, i am writing to formally file a complaint regarding honda's refusal to address a known issue with my 2017 honda pilot touring awd, despite the existence of a service bulletin. my vehicle has been consistently experiencing error code p0430, which pertains to the catalytic converter and emissions system. this error happens while driving several times. honda has issued a service bulletin (nhtsa id: 10187006) to address this very issue, accessible in the attachement. i scheduled an appoitnment at honda to request the repair outlined in the bulletin. unfortunately, they have refused to perform the necessary repairs due to my vehicle having a salvage title. i want to emphasize that although my vehicle has a salvage title, there has never been any engine or mechanical damage that would affect the emissions system or components causing this error code. additionally, i am not alone in experiencing this issue. many members of the honda pilot community have reported the same problem, and there is a large facebook group where numerous owners are discussing their frustrations with the p0430 error code. this widespread issue further demonstrates that honda needs to address the defect, regardless of a vehicle's title status, particularly since it is unrelated to any previous damage or title condition. it is disappointing that honda is using the salvage title as a reason to deny what should be a covered repair, as the service bulletin explicitly addresses this mechanical defect. given the direct impact this has on emissions compliance and potentially broader safety and environmental concerns, i am seeking nhtsa’s assistance in urging honda to comply with their own service bulletin and perform the necessary repairs. thank you for your attention to this matter. i hope for a swift and fair resolution to ensure my vehicle is properly repaired according to the service bulletin.

When engine goes idle during the brief traffic stop, collision mitigation warning shows on and goes off quickly, sometimes causes the engine to not turn on during the times. problem is so intermittent and hard to track as it is random behaviour and comes on for milli seconds in terms of warning on the dash board.

I am the original owner and have regularly maintained my vehicle. current miles is around 69k, now needs a new engine. early engine failure, something about a rod. this is the same problem the 2016, 2018, and 2019 pilots have been recalled for. original quote from dealer (norm reeves honda in vista, ca) to repair was over $10k. i have gotten an offer from honda america to repair it for $1982 now, but the value may be as low as $11,500 after i pay to repair it. about 2 weeks ago i had a carmax offer for $19,000. not sure why the value of the car would drop almost $8,000 after i pay to repair it. i see many people online reporting early engine failure on their 2017 honda pilots, too. after we shared on instagram that we were stranded 700 miles from home (and had to pay for a hotel, two rental cars, and $700 to have the vehicle shipped to our dealer for repair) we have heard personally from other owners who had the same problem with the same car.

The contact owns a 2017 honda pilot. the contact stated while depressing the hatchback release button to open the hatchback, the hatchback failed to open. the vehicle was taken to an independent mechanic, where it was diagnosed that the fuse box had failed and needed to be replaced. the mechanic contacted the dealer to order the parts and was informed that the parts were not available. the vehicle was not repaired. additionally, the contact received notification of nhtsa campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. the contact stated that the vehicle was hesitating while driving. there was no warning light illuminated. the local dealer was contacted. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 45,000. parts distribution disconnect.

While the vehicle was being driven, the engine suffered catastrophic failure putting the driver and nearby motorists lives at risk. vehicle was taken to honda dealership for inspection, and it was found that there was a large hole in the bottom of the engine block with one of the pistons poking through the hole.

Vehicle fails to restart after the auto engine idle stops the car. looks like this is a known issue but the dealer i bought this car from isn't doing anything to fix it.

1. while driving on the highway at approximately 70 mph, the engine’s crankshaft and connecting rod bearings suffered premature wear, leading to a catastrophic engine seizure. the engine failed while the vehicle was in motion, leaving us in a highly dangerous situation. the odometer reading at failure was 60,764 miles. 2. this mechanical failure put my children’s lives and mine at significant risk. when the engine seized, the vehicle rapidly decelerated without warning, which could have easily resulted in a high-speed collision and potentially fatal consequences. by sheer luck, i was able to navigate across lanes of traffic and pull the car onto the shoulder without incident, narrowly avoiding a serious accident. 3. i authorized a full engine tear-down to pursue goodwill assistance from honda of america, but despite the clear mechanical failure, my request was ultimately denied. the root cause of the failure was the shredding of the connecting rod and related rod bearing, which led directly to the engine seizing. despite this, the vehicle is not covered under safety recall report 23v-751, and honda of america has refused to offer any goodwill assistance. 4. the vehicle was inspected and diagnosed by a certified honda dealership, further confirming the severity of the issue. 5. there were no warnings, error messages, or any indication of mechanical problems prior to the engine seizing, leaving no opportunity to take preventive action before the failure occurred. this version highlights the severity of the mechanical failure, the danger to your family, and the steps you have taken to seek assistance, providing a stronger basis for requesting recourse.

The contact owns a 2017 honda pilot. the contact stated while driving 30 mph, the vehicle was shuddering. there was no warning light illuminated. the vehicle was taken to a local independent mechanic where the contact was informed that the failure might be related to technical service bulletin: 17-015. the local dealer was not contacted. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 69,000.

The contact owns a 2017 honda pilot. the contact received notification of nhtsa campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Our vehicle developed an engine knock 1 week after purchase. the mileage on the vehicle is 110,914. we took the vehicle to a certified honda dealership which has had all maintenance at honda’s recommended service intervals complete for the entirety of the vehicles life. the problem was reproduced at the dealership and upon further investigation, the tech found connecting rod bearings and main bearing failure. i received an estimate for repairs in total of over $15,400. american honda is aware of this issue and has remedied it through work found in safety recall 23v-751. our specific 2017 model doesn’t fall under the recall, but it has the same symptoms detailed in the recall. american honda has been contacted for inquiry and vehicle is currently at the dealer awaiting further response.

On october 24th i was parked at a rest area and started the engine on my 2017 honda pilot. when i did i heard a knocking in the engine and the oil light came on. i immediately shut the engine off and checked the oil. i contacted a wrecker and had it towed to the nearest honda dealership. i was advised that it’s probably a faulty rod bearing. i did research and found out there was a recall on the 2016, 2018, 2019 pilots but skipped my year except the 2016 ridgeline. i contacted honda corporate and they stated i had to get a physical inspection done at the honda dealer again and it might or might not be covered. i did not get a definitive answer. i don’t understand when the 2016 and 2018 have a recall for an issue that occurred on my car, but my car is not included on the recall and i will probably be out a minimum of $10k for a faulty designed engine. make note my vehicle has only 80k miles

I have a recall for fuel pump malfunction that was announced in december 2023. the first time i was notified was in february 2024 and today we are at the end of october 2024 (240 days) and there has been no update. my car failed to start twice and the battery was in good shape in may and july. the car constantly hesitates when trying to accelerate. every time, i call a honda dealer they tell me that the replacement for the item is not available. upon checking for some affects that might be caused as a result of this recall, the fuel filter might get bad due to bad fuel pump, it might also affect the function of the fuel injectors, valves, and the whole fuel system. honda wants to charge me just to take a look into this incident. i feel unsafe driving on highways or even in local areas as every time i try to accelerate, the car fails to go to full power and i am afraid that the car behind might hit me from the back if my car stops due to fuel pump failure. if the manufacturer or the dealer is unable to replace this part, i feel that they should change my car to a new car as i have been driving with this issue for over 8 months now with no visible progress.

Complete engine failure about 2 weeks ago

High pressure fuel pump failed at 57,500 miles.

18 june 2021 took car in for a/c no longer working. they stated the a/c compressor failed, but not under recall, however they didn't have any parts since it was a common problem. got the parts and repaired it 7 july 2021. only safety issue is that on another honda we own the compressor also failed during an interstate drive with thunderstorms and a tornado we couldn't see out of the window and while attempting to exit the interstate the compressor seized causing the engine to overheat leaving us stranded.

Engine failed

I was driving my 2018 honda pilot. which has less than 80k miles on it. while driving the engine temporarily stopped, then the car felt very sluggish, and every safety light came on. the car is not drivable. i currently have it at a honda dealership. they are saying the camshaft and timing belt are part of the problem. they are taking the engine out tomorrow to check. my car is not on the recall list, but i think it should be. it could also be impacted by the latest issues that have been reported. i contacted honda today, and they said the dealership has to report it. my vin is [xxx] . the engine stalls repeatedly while driving, luckily there was no accident. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Vehicle started making loud banging noises. took to local independent mechanic. he said the engine rod bearing is bad and vehicle is unsafe to drive and could cause an accident if completely fails while driving. the car is available at my house. called honda of bartlesville when engine light initially came on with code for engine problem and when i showed up, the one i talked to on phone acted like i never called about it then hid in the back room and wouldn't come out. the car was 150 miles from end of warranty. to drive it there it was over warranty, and this was discussed on phone call. the car was inspected by local mechanic. the first sign was around 50k miles and periodically come on. the dealership wouldn't do anything about it and ignored it when i discussed it. car now has about 100 miles and is sitting in my driveway as i try to figure out what to do with it. the dealership new there were problems and avoided me and from what i am finding out, others. the mechanic had 4 other pilots same model behind his shop & said honda's aren't what they used to be.

Honda pilot 2017 with 67.000 miles started having a tapping noise that grew increasingly worse within days until check engine light came on flashing and vehicle was no longer drivable. fortunately main issue happened at walmart parking lot in safe situation. honda service center then recommended tow to their location. the diagnostics report claims the engine failure is due to multiple cylinders failing and tapping noise could be a rod bearing issue that led the engine failure. the engine is a 3.5l v6 installed in honda between 2016-2020 vehicles currently under investigation by nhtsa [xxx] ). the total cost of repair is north of 10k. estimate attached. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

While driving with my family in our 2017 honda pilot on the way to our niece 15th party going about 65mph all check engine lights turned on and heard a knock on the engine and engine lost power car shut down in the middle of the road almost causing an accident. attempted to turn car back on but it begin to rattle make all sorts of noises and all the engine lights turned on, at that point i shut the car off and got it towed after waiting on the side of the road for an hour. had to rent a car and made it extremely late to this event we’ve planned all year. vehicle has been up-to-date with maintenance all its life. my brother, who is a certified mechanic, determine engine failure due to rod bearings. vehicle has 112,265 miles. after looking online a lot of people have reported the same issue and there is now an investigation. now worried about spending all this money on a new engine and the same thing happening again. not sure what to do family of eight now without a vehicle.

I was told it developed a rod knock at 87500 miles and needed a total engine replacement. this occurred 1 month past my extended warranty period, and i was responsible for the total engine replacement. this was completed 11/04/24 at my mechanic with a cost of over $7000.

At around 134,000 miles our pilot started making a knocking noise on startup and during acceleration. the check engine light never came on, nor did any other dashboard warnings, and we had not experienced any troubling symptoms prior to this. our honda dealership diagnosed the problem as connecting rod failure requiring full engine replacement. due to the significant cost of a new engine (>$10k) we opted to have a used engine put in ($8k). i contacted honda corporate to make them aware of our situation since there is a recall for this exact issue on 2016 and 2018 pilots but not 2017.

My 2017 honda pilot has been experiencing significant rpm surging and juddering between 10-45 mph, accompanied by "transmission system problem" and "emission system problem" warning messages. timeline of events: initial repair (may 13, 2024): the billion honda dealership in iowa city diagnosed the issue as dtc p0776. i paid $426.10 for the repair, but the surging, juddering, warning lights, and dtc p0776 code persisted. recommended transmission replacement (june 17, 2024): the dealership recommended replacing the transmission at $9,000.00. upon contacting american honda motor co., inc. (case #[xxx]), honda offered to cover 30% ($2,723), leaving me with a $6,277.88 bill. highway breakdown (november 7, 2024): the vehicle severely juddered and displayed warning messages before breaking down completely on [xxx] in chicago, endangering my safety and others during heavy traffic. concerns: premature failure: the vehicle had only 42,073 miles as of may 2024, far below the expected lifespan for a transmission, suggesting a manufacturing or design defect. recurring issue: despite the repair, the dtc p0776 problem persisted, indicating a deeper quality defect. financial burden: it is unreasonable for a loyal customer to pay $6,277.88 for a transmission replacement likely caused by a manufacturing defect. safety risks: the highway breakdown highlights the severity of this issue and the danger it poses. common problem: similar transmission issues (dtc p0776) have been widely reported by other honda owners, suggesting this is not an isolated case. requested resolution: i request honda to: cover 100% of the transmission replacement costs, including taxes and fees. reimburse the $426.10 i paid for the unsuccessful repair. address the root cause of this defect to ensure no further safety risks. i invested significantly in this vehicle and expect honda to uphold its reputation for quality and customer care. please address this matter promptly. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The car engine was revving up intermittently, with rough shifting of gears, poor acceleration and 3 of the dashboard malfunction indicator lights activating - emission system, transmission system, and blind spot information system. car still at dealer.

On may 1, 2022, while driving on the thruway, numerous alert lights lit up on the dashboard. the engine began to knock and thump and lost power. i coasted through traffic to the side of the thruway and shut the engine off (dangerous). upon restarting the knocking noise restarted and i shut it down and had it towed to the honda dealership. diagnosis: blown engine. i had the tech disassemble the engine to determine cause, which was identified as the "number 1 connecting rod wore journal on side of crank". pieces of the engine internals were found in the oil drip pan. since then, i have read of: honda is recalling certain 2016-2022 acura mdx, 2015-2020 acura tlx, 2018-19 honda odyssey, 2016 and 2018-19 honda pilot, and 2017 and 2019 honda ridgeline models. these vehicles all use the same 3.5l engine. my pilots model was excluded from this recall. in a recent usa today article it was stated that nhtsa was investigating years excluded from this recall. the investigation announcement into the 1.4 million vehicles says that the safety administration received 173 complaints from drivers whose cars were not included in the recall.

Engine misfires, rough idling, decreased fuel economy, and a check engine light due to potential clogging or wear within the injectors, sometimes caused by debris from the high-pressure fuel pump

Over the course of two week, my engine went from light engining knocking to violent knocking with limited acceleration. my dashboard started flashing multiple errors messages. fortunately, no one was hurt given my daughter was in the vehicle. i took my vehicle to the honda dealership. the dealership informed me my engine has a bad rod knock and will likely fail soon. my miles are 99,009.

The contact owns a 2017 honda pilot. the contact received notification of nhtsa campaign number: 23v858000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

What component or system failed or malfunctioned, and is it available for inspection upon request? - our call has stalled 3 times within a month. i looked online to see what could be the issue. it states there is a recall for a fuel pump issue but i looked online and it is saying our vin isn't effected? i don't see how that would be the case if we are having the issue many others have noted. how was your safety or the safety of others put at risk? - it has stalled while trying to pull out of a parking lot and shuts off. has the problem been reproduced or confirmed by a dealer or independent service center? - not yet. it is random. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - i have an appointment with them in a couple weeks. were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - no it has lost propulsion while we have been on road trips but never any lights.

My engine has a rod knock and apparently needs replacement. it is at only about 50,000 miles. the technician estimated the repair at $21,911.47.

The contact owns a 2017 honda pilot. the contact stated while driving 40-45 mph, several unknown warning lights and sensor lights were illuminated. the vehicle lost motive power and stalled. additionally, the contact stated that the vehicle made an abnormal chirping and knocking sound while starting. the contact stated that the failure was related to nhtsa action number: rq24013 (engine). the vehicle was towed to the local dealer, where it was determined that the engine had misfired, and the dealer replaced the spark plugs. additionally, the dealer also diagnosed the vehicle with a fractured rod bearing in cylinder #1 and a crankshaft failure. the dealer determined that the engine assembly needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 154,000.

Car shut down while driving on highway. after 10 seconds, restarted but engine was sputtering along.

The contact owns a 2017 honda pilot. the contact stated that while driving approximately 50 mph, there was an abnormal knocking sound was coming from the engine compartment before the vehicle stalled. the vehicle was later towed to the local dealer. the cause of the failure was not yet determined. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 99,000.

Vehicle shakes when braking.

We are going through gas at a very accelerated rate. we were told in september that there was a recall for a fuel related part. we were told this by autofair honda in manchester, new hampshire, where we purchased the vehicle. we were then told that appointments for the recall repairs would be made in november. upon calling today, they are claiming there's never been such a recall. i was told by three different representatives over the course of the past two months that they're still awaiting appointment times because they don't have the parts in to do the recall repair. it's a 17.5 gallon tank and we have to fill it twice a week and don't do a lot of driving- enough is enough.

The front struts has started leaking. i was searching about this issue and realized it is a very common problem that pilots have. even the car maintenance person also indicated that this was a common problem in2017 honda pilot. i am raising a complaint hence. honda needs to fix this design flaw

2017 honda pilot brought the car to the dealer ship because i heard the engine nocking but there was no code for the engine at the moment. they told me it was the torque converter. and they told me that nocking noise was my timing belt. fixed the torque converter and on my way home from the dealership car brakes down on the side of the highway… engine replacement at 154,000 miles, was well taken care of. dealership told me cylinder 2 rod bearing failed. replaced the engine with a 60,000 mile engine. and this just sucks because i had to pay outa pocket for this engine replacement. it was very expensive to replace this engine. it wasn’t easy at at the dealership trying to pick your first car to make payments on. and everyone telling you to get a honda because it’s reliable. and your engine blows less then 6 months of having the car as a teenager. at the moment i only have a paper copy of everything tomorrow morning 12/07/2024 i will call the dealership to get a pdf form copy because i know the pictures might be blurry on you guys end. feel free to email me anytime and i will provide the pdf copy. not sure how the system works after i submit this

My car for a long time has had the errors/emissions engine light on and when honda has performed the diagnostic testing they say it could be the oxygen sensor or catalytic converter or fuel injectors or many other things...i've replaced the oxygen sensor recently and the light still on and doesn't go off. i think my car issue needs to be investigated and a recall performed. i see other recalls for my year and make of vehicle but when i enter my vin its not saying no recall at this time. i feel like honda doesn't know what is wrong with my car and of course at this point my car's is not under warranty and the fuel injectors they had replaced when i had around 10,000 or 20,000 miles on my car that also is now not covered on any warranty. please help , all i want is my car to not have this light on every time i drive it. thank you for looking into this for me.

Four warning lights have been on for the past week. brought it to honda for diagnosis and repair, and they state that the multi-purpose camera has failed and will need to be replaced at a cost of $1,900. this is seems like a huge safety issue and, after reading several forums, appears to be a global issue.

Rod bearings failed on the vehicle. no indication that were going bad. we were driving on the interstate and all of a sudden heard major "clunking" and safety system lights on the dash flashing. the vehicle was towed to a private auto shop and inspected to find it was the rod bearings. there are recalls on the same motor for model years 2016, 2018, and 2019. the vehicle is available for inspection.

Honda has a bulletin 20-117 warranty extension: 2016-17 pilot and 2017 ridgeline keyless start system error with dtc b12c5 that does not include my vehicle vin but my vehicle is having this exact issue. this warranty extension needs to be extended to all vehicles with this year and model as the issue is obviously happening to them.

The contact owns a 2017 honda pilot. the contact stated that after coming to a complete stop, the auto start/stop feature was activated, but the engine failed to restart after releasing the brake pedal. additionally, the transmission intermittently shifted to neutral(n) or park(p) while at a complete stop. the collision mitigation braking system warning light was illuminated. the contact depressed the brake pedal and shifted the transmission to drive(d), allowing the vehicle to respond. the vehicle was taken to an independent mechanic and the dealer; however, the cause of the failure could not be determined. the vehicle was not repaired. the contact related the failure to nhtsa action number: pe22005 (engine and engine cooling). the manufacturer was made aware of the failure. the failure mileage was approximately 130,000.

I am writing to file a complaint regarding a potential safety defect in my 2017 honda pilot. my vehicle is experiencing issues with the torque converter clutch, resulting in a p0741 error code. i am aware of honda recall which addresses similar torque converter issues in 2017-2019 honda pilots. i believe my 2017 honda pilot should also be included in this recall as it exhibits the same defect. i urge nhtsa to investigate this matter and consider expanding the existing recall to include my vehicle.

With approx 65,000 miles the engine died. while driving on the freeway the engine all of a sudden was making a sound sound then the vehicle stalled. it was towed off the freeway. honda determined that the engine was destroyed because somehow oil was prevented from getting to the engine. there was oil in the vehicle. the oil level was good but the engine had no oil. although the 2016, 2018 and 2019 honda pilot engines were recalled but not 2017. they told us that they could not really determine why there wasn't any oil in the engine. we had to replace the engine. the original quote was $18,000. after reviewing our service records and speaking to upper management the offered to replace it for $4,062. (we assume they made the offer because the problem was similar to the recalled engine problems). we accepted the offer even we believe that it was a defect related to the other engine recalls but knew that it would cost more in attorney fees to fight it.

Engine fails to restart after the engine idle stop shuts off the engine when stopped. it is difficult to restart the engine from this state and creates a safety hazard with the car being disabled for a period of time. it does not happen every time. the battery in this vehicle was replaced 18 months ago and the vehicle has no trouble starting normally.

My husband was driving on the highway to a competition for our daughter. he said the transmission system problem light came on 4 different times in 20 minutes. this had happened once while i was driving last year and had never happened again. we took it to our local transmission repair shop and the guy could not get it to repeat and the transmission worked as it should when he was testing it. he said it's something that he thinks is happening on the 6th speed that the rpm is not going to where it should. he said if it continues, we will have to put a new transmission in which will cost around $6000 and we are obviously past the honda warranty. looking online, it seems like many pilot owners of the same year are having the same issues. i would like to issue a complaint that honda needs to extend a warranty for this issue.

The contact owns a 2017 honda pilot. the contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond, rattled, jerked, and shuddered. there was no warning light illuminated. the contact stated that the failure mainly occurred while driving at 15 mph and higher speeds. the contact stated that the push to start button was inoperable intermittently. a message advising that the push to start button was defective was displayed. the vehicle was taken to the dealer, where the transmission fluid flush was performed on several occasions as recommended by the dealer; however, the failure persisted. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 60,000.

I purchased my 2017 pilot new from honda. around 10,000 miles a code appeared and said emissions problem and a picture of my engine. i immediately called honda and took in to service dept. they said my fuel injectors need to be replaced and gave me an extended 150,000 warranty on injectors. everything ok for awhile…until i hit around 60,000 to 80,000. the emissions engine light came on suddenly then after a few drives/ turning off then on engine it went away. i talked to honda about this concern they said if light not staying on could be nothing more than a misfire or need to do a tune up. i did the required tuneup …. emissions engine light still appearing off and on. now the emissions engine light hardly goes off and has been doing this since around 117,000 miles and i just recently having issues with key faub auto start working since this engine light on … it now won’t work. i took to honda again recently and they wanted to do the diagnostic test to see for sure the codes. honda still can’t determine what the issue is… honda says my injectors, catalytic converter passed the tests. honda at a loss and so am i. i’m afraid my engine could fail me while driving with my family .., and i take my car to the place that should be able to fix and they don’t even know what’s causing the engine problems.

Late 2023 our honda pilot touring had all lights and dash display systems come on while driving in town. the vehicle became extremely jerky and wouldn’t drive more than 15mph. major engine vibration and systems failures. had this happened while on the freeway it could have been a catastrophic accident. there were no symptoms prior to this issue happending. we towed the vehicle to honda and they told us the cam shaft had worn out and needed to be replaced. the vehicle had just over 100k miles. cam shaft and the cover were replaced as honda admitted to poor tolerances in the manufacturing and this being a know issue. they never recalled only made the issue a service notice to dealerships. well, about a year later and our honda pilot experiences the same issue. we have it towed to honda and they say the engine is a complete loss. needs a cam shaft again. has a crack in the engine block. has a fluid leak into the engine from the rods and piston area. total loss and they want 15k to replace. we reach out to honda of america for assistance in july of 24 and it took them over 3 months to respond and offer zero assistance or help. this issue is a known problem and we believe our engine is in the situation it is due to poor manufacturing and the previous issue with the poorly machined camshaft. it’s become clear that honda doesn’t intend to build engines that last long and they no longer intend on supporting their customers who spend hard earned money expecting support.

The contact owns a 2017 honda pilot. the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the contact stated that when the accelerator pedal was depressed, the vehicle lost motive power. the contact stated that the failure occurred while on a four-lane highway. the contact stated that later, several unknown warning lights were illuminated. in addition, the contact's minor child was an occupant of the vehicle when the failure occurred. the contact and a nearby driver pushed the vehicle to the shoulder of the roadway. the vehicle was towed to the residence. the contact was informed by the tow truck driver that the failure was engine failure. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the contact stated that the vehicle was scheduled for diagnostic testing. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 141,496.

The cars rpm continuously os ul and down while driving causing the car the continously jerk while driving. which has been to the shop two times for the same issue. the car hesitates a lot when pressing the gas as if it's lost power.

Emissions system error repeatedly produced leading to ultimate engine failure. the initial error was fixed by a mechanic. within 6 months the light was back on accompanied by a loud knocking in the engine. the check engine light indicated a misfire on cylinder one, the ignition coil was replaced, and the problem persisted. the vehicle was taken to the mechanic where they determined the lower part of the engine was failing and that it would need complete replacement. vehicle is still in my possession as i'm not sure what to do with it. the vehicle has 135k miles on it.

My car started sputtering and lost power on the interstate and the dash lit up with warnings while driving. i brought the vehicle home and the code is for a bad camshaft position sensor after only 78,000 miles. that is absurd. the neglect for safety here is astonishing by honda.

The vehicle has stalled and had poor acceleration since we purchased it in 2018. the fuel injectors were replaced within the first two years, but continued to have the same problem with stalling and poor acceleration. additionally, the catalytic converter starting giving error codes. honda finally attributed the problems to faulty fuel injectors and fuel pump. the fuel injectors have been replaced for the second time and after waiting over a year for a fuel pump, parts have finally become available, and it is scheduled to be replaced next week. in the meantime, the catalytic converter has had to be replaced. i have heard that others have had similar issues with catalytic converters going bad earlier than they should and have had mechanics say that these fuel injector/fuel pump problems could be causing the issue, or possibly that the catalytic converters are faulty.

Rod bearings failed causing metal fragments to enter causing engine failure. inspected by local honda dealership. they recommended that we place a claim with honda corporate. claim was denied. we ended up paying to replace the engine out of pocket.

My 2017 honda pilot in 4/2023 i was driving the belt way my hood was bouncing as if it was going to fly off an kill us all and who was behind us in rush hour traffic. i called made appointment with dealer. my son went on line there was a recall for 2017 pilot for hood problem, but not my vin # i was very very upset. i was told it was fixed when i was there last. i told the dealer if they didn't fix it put it in writing. so my family will know what happen to us if that hood came off. now my pilot has been jerking sputtering when i take off it's been going on about a year. i keep putting it off until. i was almost hit in the back trying to get on the beltway, everyone screaming. so i check the recall list guess what there is a recall on the 2017 pilot but not with my vin #. sometimes, my auto start won't work. my dash radio will go black for a minute, so that's and electrical issue. we are going to have a problem if my grandchild can't watch here movies on the monitor when we go for a ride. why is my pilot having the recall issues and not on the recall list? i looked up recall for 2017 honda pilot there is one for fuel pump please add my pilot to the recall list please. i love honda's my whole family does, i hate to have to change.

Bent rod in the engine. it has been recalled for other vins but not ours. clearly the same issue that the recall is for

The contact owns a 2017 honda pilot. the contact stated there was a ticking sound coming from the engine compartment while starting the vehicle and while accelerating at various speeds, and while the vehicle was idling. the contact stated that the sound was intermittent at first but had become constant. there were no warning lights illuminated. the vehicle was taken to the dealer and was diagnosed with engine failure. the vehicle had not been repaired. the vehicle was taken to a certified mechanic at gateway auto tech (2205 gateway dr #1410, grand forks, nd 58203), who confirmed that the engine failure due to metal contamination in the oil, causing the ticking sound at 1500 - 2000 rpm. the vehicle had not been repaired. the manufacturer was made aware of the failure. the manufacturer confirmed that the vehicle was not covered under warranty or recall. the failure mileage was approximately 74,800.

All of the warning lights come on the dashboard, the d for drive flashes. while driving the vehicle downshifts and stalls and loses power and 75% of the time when you come to a complete stop the car completely stalls, loses power and you have to manually turn the engine off and restart the vehicle.

The contact owns a 2017 honda pilot. the contact stated while driving at approximately 65 mph, the check engine warning light illuminated, and the vehicle started to lose motive power. the contact was able to pull over to the shoulder of the highway and stop the vehicle. the contact turned off and restarted the vehicle several times and was able to regain vehicle functionality however, the vehicle was unable to accelerate above 40 mph. the vehicle was taken to a local dealer to be diagnosed. the dealer retrieved dtc: p2638 (throttle body). the dealer determined that the engine was damaged and needed to be replaced. the vehicle was not repaired. the vehicle was taken back to the residence. the contact stated that while starting the vehicle, there was an abnormal knocking sound coming from the engine compartment. the contact stated that the sound was a metal-on-metal knocking sound. the manufacturer was informed of the failure. the failure mileage was approximately 157,000.

The engine shut off when i when i went from a stopped position and attempted to accelerate. all power was lost to the vehicle, the engine died, the dashboard lost power and the radio turned off. the auto-stop feature also causes the engine to briefly cut out and the check engine light to illuminate on the dashboard. i replaced the year old battery, but the car still does this with a brand new battery.

The contact owns a 2017 honda pilot. the contact stated that while driving on several occasions at various speeds, the vehicle stalled. the contact stated that the vehicle restarted 12 minutes later and after five attempts during the first occasion. the contact stated the vehicle restarted each time, but the time increased to an hour on the final attempt to restart. the vehicle was towed to a dealer where it was diagnosed that the engine rod bearing had failed, and the engine needed to be replaced. the vehicle was not diagnosed. the vehicle was taken to a dealer where the same diagnoses was provided. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 75,000.

Recall notice received february 2024. contacted dealership in september 2024 for appointment to have recall completed. i was told no parts would be available in january 2025. called in january 2025 and cannot get an appointment until may 2025 at two different local honda dealerships. outrageous safety neglect!

Vehicle stalls when trying to accelerate and then jerks when it eventually does. rpm needle bounces when trying to accelerate after having to slow down.

Shifts hard and accelerates too fast between gear 1 and 2. dtc permanent codes are p2638 and p170b

Hi nhsta! my mechanic has diagnosed the 2017 honda pilot engine problem as a rod knock. currently, the vehicle is undrivable. the mechanic was surprised that the engine was not covered under the 2016-2020 honda pilot recall. relevant links: [xxx] [xxx] i also contacted honda to report the issue, but they offered no further help. besides contacting a consumer protection attorney, what other options do i have? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The stop/start feature will randomly not restart after a stop at a stop sign in traffic. the defect is totally random so it cannot be replicated by the dealer. i have struggled with this problem for years and have not had a crisis because i usually shut off the stop start feature to avoid this system failure. there are no warning lights or symptoms that indicate a failure is eminent. on february 9, 2025 as my wife and i were driving home from the airport at 2:30 am on a below zero temperature day in the middle of desolate countryside, my pilot would not restart after i stopped at a stop sign. i had forgotten to turn off the stop start feature. there was no other traffic on the road to help and no houses or other warm places to find refuge so i hoped that i could figure out who i could call to rescue us before we froze to death. i allowed the pilot to set for a while and after the fourth try, the vehicle again started. i took the pilot to the local honda dealer and they indicated that although the battery passed a regular battery check, when an extreme battery load was placed on the battery it failed the battery test. i asked about the stop start issues reported to the nhtsa but they would only talk about my need for a new battery. i think honda dealers are attempting to deflect this design issue by blaming the issue on the batteries and are selling batteries instead of fixing this issue. i tried to explain that this is a chronic issue that was present when my battery was new but they deflected that argument and continued to press the sale of a new battery.

The contact owns a 2017 honda pilot. the contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine was misfiring with several unknown warning lights illuminated. the vehicle was able to be restarted. the vehicle was taken to an independent mechanic where it was diagnosed that the camshaft had failed and needed to be replaced. the vehicle was not repaired. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 117,000.

To whom it may concern, i own a 2017 honda pilot which recently stalled while i was driving on the highway, forcing me to pull over. there was no indication that anything was wrong with the vehicle at the time - no check engine lights, no warning indicators, no alerts - this happened suddenly and unexpectedly. my car felt like it lost power, the steering wheel became jerky, and i was concerned for my safety. all the warning lights on the dashboard then lit up, and i believe the car entered limp mode. had i not been on an empty highway, i believe that it could have easily led to an accident. fortunately, i was able to slowly drive towards a honda service center nearby, who ran diagnostics and told me that the fuel pump had failed. the error code that their diagnostics reported was p0087: fuel rail pressure too low. upon looking online, it appears honda released a statement recalling 2017-2020 honda and acura vehicles in the us to replace the fuel pumps: [xxx] . this appears to be associated with nhtsa recall no. 23v-858. based on the description in the notice, where an inoperative fuel pump can cause the engine to not start or stall while driving, i believe that my car experienced the exact same issue. my 2017 honda pilot appears that it would be included in this recall; however, when i check my vin on the honda recall lookup website, it claimed that my car has no active recalls. i believe this is a serious safety concern, and honda should be expanding the recall to include the production batch when my 2017 honda pilot was manufactured. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Issue where the headlights would come on intermittently while parked in garage, horn would start going off intermittently, car making noises while sitting parked every few minutes. appears to be a common issue related to the keyless access control unit (a.k.a. smart power control unit).

While driving got 3 messages. transmission error, emission error and blind spot error and the vehicle would not go into drive mode. looking at all the information online there is plenty of reports on issue with the transmission on the 2005-2019 pilots 9 speed transmission including loss of power when driving which luckily did not happen to me. it is a safety concern that honda needs to address.

The contact stated that the 2017 honda pilot. the contact stated that while the vehicle parked, the contact attempted to start the vehicle, there was a rattling sound coming from the engine compartment. the check engine warning light was illuminated. the contact stated that a certified mechanic nearby inspected the vehicle and advised the contact to no longer drive the vehicle. the vehicle was towed to the dealer who diagnosed that the rod bearing had fractured causing the engine to fail and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was 113,178.

When the idle stop feature is activated, the car idles at a redlight or prolonged stop as when stuck in traffic. the car engine stalls once the brake pedal is released and must be restart in order to move the vehicle. the condition is dangerous as it has happened in busy traffic. it happens approximately 1 out of every 10 times the idle stop is activated.

My 2017 pilot 6speeds gave a really bas gas smell then my it started to sound like an exhaust leak but after going my regular mechanic it was confirmed that my high pressure fuel pump was bad. i cant afford the cost and labor so now im hoping my car would also come included with the fuel pump warranty. i keep up with regular maintenance and currently only has 72k miles on it. plss get it resolved as i see alot of ppl on honda pioneers threads talking about the same exact issue.

I noticed an oil leak in december before a holiday break. after noticing this leak i took the car to the mechanic. upon inspection, the mechanic discovered the leak originated from the head gasket on the rear head. initial thoughts were to replace the head gasket. upon further inspection - completely removing the entire engine - they discovered significant damage they had not seen before. they note the bolts in the head simply spin uncontrolled, they cannot be removed, and the entire engine is rendered useless. this issue was a complete shock to us. this failure occurred well before reaching the expected life of the vehicle, yet outside the warranty window and having no symptoms before the sudden failure. after doing some research on pilot owner online forums, as well as, the nhtsa website, it seems similar complaints have been well reported and a recall has been issued for some vehicles in the same year and model under nhtsa campaign number 23v75100. this relates to honda manufacturer recall xg1 and honda recall gg0. i have reported my claim to honda but received no resolution with no planned resolution. my manufacturer claim number with honda corp is 15400834. the failures of my engine should be considered in the nhtsa campaign number 23v751000. honda recall number xg1, honda recall gg0. in addition, my claim should be considered as part of nhtsa action number: rq24013. this is a current investigation as to why the nhtsa campaign number 23v751000 was limited to 249k vehicles while so many cars continue to have the same issue but fall out of the scope of the recall. i have a video taken at the repair shop if you would like to view this as well. i can't attach it below.

Honda error code p0369 upon engine start, vehicle goes into safe mode to prevent engine damage

My pilot has stalled multiple times at a stop light when the auto stop feature restarts the engine. it seems to happen most frequently when the heat or air conditioning is running as if there is not enough power to restart the engine. i did have the service bulletin software update performed, which seemed to solve the issue initially. the vehicle has stalled twice in the last few months.

The start/stop mechanism is believed to be not working properly at all times. the car will turn off when we are at a stop or red light and we hit the gas to go, the car turns off. when the car turns off we are left at the light or stop while the rest of the cars go. we almost get rear ended because we are expected to go and don’t. we got honked at and at times in dangerous parts of the road with low visibility of our car at the bottom of a hill. we have toddlers in the car in car seats and it’s extra dangerous. the dealer has not been able to reproduce the problem and therefore they say there is no problem even after showing them videos of different occasions. the vehicle has not been inspected by the manufacturer, or others. we have contacted the manufacturer and they also shrugged and said we can’t reproduce the problem so there’s nothing to fix/do. there are no warning lights before it happens it just doesn’t turn on and then it displays a series of steps that are required in order to turn the car back on. i have videos of it. we have been dealing with this since may 2022 i have record of taking it to the dealer 8 times and all the repairs they recommended each time and what we have paid for.

Pilot will shut off at stop signs and red lights. software update completed in 2023 but issue persists. i shut the “feature” off as soon as i turn car on. it has happened despite this. it may be draining the battery. on third battery in two years. currently at dealership to complete next warranty update.

Issue : engine idle restart malfunction incident description: i was driving my honda [model, year] when i encountered a serious safety issue related to the engine idle auto start-stop system. while stopped in traffic at a red light, the auto start-stop feature engaged and turned off the engine as expected. however, when the light turned green and i released the brake, the engine failed to restart automatically. i was stuck in the middle of moving traffic, unable to accelerate or move the vehicle. this unexpected failure caused a dangerous traffic obstruction and put me at serious risk of being rear-ended. i had to manually restart the vehicle under pressure, with vehicles approaching behind me, creating a high-stress and potentially crash-prone situation. this issue is especially concerning because this vehicle was previously subject to a honda recall for this exact problem, and i was informed that the fix had been applied. clearly, the issue persists and the so-called fix is not effective. this malfunction not only compromises my safety but also that of other drivers. i request immediate attention to this recurring issue and urge honda to take responsibility by issuing a proper and permanent fix.

The vehicle was sold to us with pre-existing major damage to the control arms, bearings and a brake rotor. we heard a metal on metal scraping noise when turning left and immediately took it to a certified honda dealer who then provided us details of the extent of the damage. the damage to the brake rotor could have caused brake failure and damage to the control arm could have caused on accident. i can't imagine the guilt i'd feel if my [xxx] wife and my [xxx] son got into an accident. this vehicle is their daily driver. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

There is an intermittent problem on my 2017 honda pilot elite that continues to get worse with the auto engine idle. when it engages (i.e., stops the engine such as at a stop light), at times it would barely start back up again. when these problems occur, when it restarted after the auto engine idle was engaged, it sounded like a car trying to start with a bad battery - it barely turned over, but finally did start. however, on 5/11/2021, it did not start at all after the auto engine idle engaged. i was at a stoplight and had several cars behind me. i was on a slope and was able to put the car in neutral and pull it off to the turn lane and out of traffic. i tried several times and was finally able to start the car up again. there is no doubt that the problem will continue to get worse until somebody can diagnose it. i've searched discussion boards and found several other people with the same problem but i've not found a diagnosis yet.

When i completely stop at a light (stationary), and have the auto engine idle stop "enabled", my engine shuts off and the warnings on dashboard "collision mitigation" flashes. music and a/c is turned off as well. i need to put the car back in "park" and restart the engine. i'm afraid someone will rear end me. i also had issues with my battery loosing charging even though its still good. i believe the auto engine idle stop feature is pulling significant amounts of battery charge. waiting to hear if there is a recall on this problem since i was told that honda is aware and trying to come up with a solution. this has occurred several times already.

The engine shuts off while driving and while stopped at a light. very unsafe. hand the transmission replaced a few months ago but the problem is still happening.

After exiting an interstate highway and stopping at a stop sign, the auto-stop feature engaged. when the brake was released the engine started and the car moved forward a few feet then shut down completely. there was a momentary warning to put the car in park, but it disappeared when the electrical system completely shut down and all screens went blank. i pressed the brake pedal and the start button, but the engine did not start. i released and pressed the brake again and the car started. the transmission was in park and i had to push the drive button several times for it to engage. luckily there was no traffic because i was blocking the exit and the road. after the engine started it took some time for all the systems to power up.

Stalling at idle stop. took to dealer. changed battery (200$). problem continues. took it back to dealer they couldn’t replicate. *tr

The auto shut off when the brake is fully deployed fails when pressure is released and the car will not re-energize. leaving a car dead at a light that just turned green. requires me to put car in park, then restart then put into drive. this is a safety hazard. no error lights. auto shop can’t fix. must remember to manually shut off the auto shut off each time the car is turned on. not safe. i have almost been rear ended several times as the car behind expected to go at the just then green light. at one light no cars were stopped behind me but a car approached a light that had been green didn’t realize i was stopped with a failed engine. scary. it happens everyday.

Since i purchased the car, the wheels make a cracking noice when turning and braking. took it to the dealer 2-3 times and they told me they could not find anything that it may just be the brake pads sticking some times. now at 55,000 miles the power steering eps and all other lights came on like a christmas tree. this had not happened in the past. i have read up on it and others have had the same problem. my main concern since i purchased it was that cracking noise when turning when backing up or turning when going forward. this only happens on starting to drive not at fast speeds. now all the lights are on and don't know what the issue is. from research it seems like it may be something with the fuel injectors. my car is already past it's warranty.

While stopped at an intersection, the "auto-idle-stop" feature malfunctioned and: 1.) didn't properly "restart" the engine; 2.) caused the electrical systems in the car to turn off and essentially stalled the car; and 3.) made it difficult to restart the car using the ignition button as it wasn't clear what gear the car was in. once the car was in park, it was able to be restarted using the ignition button. this occurance has happened several times. for safety (when we remember to), we now make a point to turn off the auto-idle-stop feature when using the car as the scenarios in which the issue appears could be at an intersection or situation with cross traffic.

Tl the contact owns a 2017 honda pilot. the contact stated that while driving 15 mph, the vehicle shut-off while depressing the brake pedal. there were several unknown warning lights illuminated. the police were called to scene as multiple attempts to shift the vehicle into neutral or to restart the vehicle failed. the contact was finally able to restart the vehicle and received a police escort to west broad honda (7014 w broad st, richmond, va 23294) however, a diagnostic test was still pending. the vehicle was not repaired. the manufacturer was notified of the failure and a case was filed. the failure mileage was approximately 68,000.

My 2017 honda pilot elite is equipped with the auto start/stop "feature". this feature can be disabled, but not permanently - you have to remember to turn it off every time you start the car. several times over the last few months my car has totally died when i'm at stop lights or intersections. the auto start/stop feature engages and shuts the engine off, but when i take my foot off the brake the engine sputters and dies, and the car moves to neutral. i've figured out at this point that i need to shift to park, and then push the start button, but sometimes it takes several tries to start. the last time this happened i was in the middle of the busiest intersection in town with cars whizzing around me. it was absolutely terrifying. today i took the car to the honda dealer and they said that they couldn't recreate it (it doesn't happen every time) and there's no error code so "at this point" there's nothing they can do. they said they'd not heard of this issue before, but a quick google search turned up many forums on which people are raising this very dangerous, potentially deadly issue. here's a sample: https://www.piloteers.org/threads/elite-shuts-off-at-stop-light.157005/ https://www.carproblemzoo.com/honda/pilot/engine-shut-off-without-warning-problems.php https://community.cartalk.com/t/2017-honda-pilot-stalling-at-intersections/161704 https://www.carcomplaints.com/honda/pilot/2016/engine/engine.shtml https://www.vehie.com/complaints/honda?vehie_model=pilot i'm now looking at trading this car in for a vehicle that doesn't have this "feature" but am worried about the family that purchases the car - it's not fair to them. please make honda recall the vehicles with this "feature" and let us disable the feature permanently, rather than every time we start the car.

Vehicle will not restart after engine auto idle engages. when lifting foot off the brake to begin driving car will not restart and says you must go into park and press brake. radio and lights are still on. even after shifting into park and pressing brake it will not start. after removing foot from brake and pressing stop car will completely turn off. we can then press start and car will usually start within three or four tries. this has happened about 10 times, with the last being in the center lane of a major freeway. traffic came to a stop and when we started going again i was completely stuck in the middle lane with cars going all around me. has also happened multiple times at stoplights and in drive throughs. i try and always disable this feature but forget sometimes.

While at a red light, the auto idle engine feature completely stalls the vehicle. this has happened more times that i can count at this point. basically, if i leave the feature on, at some point in route, it will stall. of course, i have brought it in several times to the dealership to be told that nothing is wrong with the vehicle and the computer doesn't register/read any kind of code or error. when the brake pedal is completely depressed, the vehicle shuts down, radio, lights everything. when the brake is released, it seems to try to fire up, but stalls instead. lights are projected onto the dash saying "to start engine: brake + pedal". this does not immediately start the car. it takes several tries and lately i have found that i have to keep my foot off of the pedal and hit the start button to turn "off" the vehicle (even though it is already stalled). then, i can start it. i am always in a busy intersection at a red light when this occurs which is frightening. it has taken up to two minutes to get it restarted and lights have turned green, horns have been blasted and i have been swerved around by oncoming (behind) vehicles.

This problem involves the auto-idle stop feature of my vehicle. while stopped in a long line of cars, and the brake pedal depressed, i had been moving forward slowly in this line. each time i take my foot off the brake pedal, the engine restarts automatically, and i pull forward. then, when i hit the brake again and stop, the engine shuts off, but usually goes into accessory mode. first, this started to malfunction and the radio, electrical system would shut down, incorrectly, then restart once i took my foot off the brake. but then, on this particular saturday, when i took my foot off the brake one particular time...the car did not restart. the whole car, electrical system and everything shut down. i then tried to manually restart the car by putting the car in park, depressing the brake pedal, and pressing the start button. the car just clicked, and all the lights on the dash were flashing on and off. the car would not restart!! i tried over and over, and nothing! i had 40 + cars behind me in this line! everyone was beeping their horn and impatient. i then tried to put the car in neutral so i could try to push the car out of the way and the line....but the dash warning message said the car could not be put in neutral without the car being started!! the car was dead! i couldn't move it, i couldn't turn on emergency flashers, nothing! it was a bad situation. i had to call a friend to bring jumper cables to jump start the car. but it clearly was not a battery issue. the battery was checked after i got the car started again...and it is fully charged! so this was clearly a problem with the auto- idle stop feature!! i did some online research and found thousands of online complaints about this exact issue! it's put many people in very dangerous situations. i reported this to honda usa customer service. this issue needs to be addressed and a recall put in effect!

I have a 2017 honda pilot touring awd (purchased in dec 2017) and experienced the auto-idle stop stall numerous times. the issue occurs when the car is stopped (at a traffic light) and the auto engine idle is on, when i lift the brake to press the accelerator, the car shuts off the engine completely, puts itself in neutral or park, and requires me to put the car in park (if not there already) and restart (press brake and ignition button). i then struggle to start the car (attempting multiple times) and restore it to drive. this is a major safety issue that occurs in the middle of traffic. i can't image stopping on a railroad track for any sustained time. it should be immediately addressed with honda for recall action.

Auto idle stopped engine waiting in traffic and then it would not restart. i took my foot off the brake, pressed the gas and nothing would work. eventually, i was able to get the vehicle in park, turn it "off" and then turn it back on.

While stopped at an intersection with the brake pedal depressed and the airconditioning on, the engine went into idle/fuel saving shut down mode as expected. when the brake pedal was released and the accelerator pressed to move forward again, the engine stalled out and numerous dash warning lights illuminated. i put the car in the park and was able to restart the car, but only after several attempts. fortunately i was in my neighborhood and not at a busy intersection in heavy traffic. this is the first occurrence i’ve had. i have no idea why the problem occurs other than the idle switch, if there is such a thing, is failing. i bought the car new in va, dec 2017 and it has only 18000 miles, now in fl. i’ve just read numerous other complaints relating the same or similar situations. many people report the situation worsens with time and most have had no resolution from their honda dealerships. isn’t it time for honda to be told to fix this problem before someone has an accident or gets injured??

I got a warning on my dashboard says "emissions system problem" my vehicle has only 58k miles on it. i checked the recall but is not there. i chat one of the agent "renee' told me to file complaint if i want. is my vehicle still under warranty for this issue? thank you.

Few minutes after my wife got home the car alarm began beeping and there was a fire coming from the engine of the car. we called 911 and the fire kept getting bigger. once the fire department arrived and put out the fire we saw a huge damage on the car. we don't know how the fire could have started while the engine was off . we are concerned about the safety of this company's car.

The keyless start system problem light will not shift off. *tr

Auto engine idle will not start the car back up sometimes. if i forget to disable the auto engine auto before each trip, sometimes we will stop at a light or stop sign and the engine shuts off like it is supposed to. the problem is that periodically, the engine will not start back up when we are ready to go. the whole car shuts off and there is a specific order of pressing the brake and pushing buttons that we have to go through to start the car back up. very dangerous while sitting in traffic. has happened numerous times. have taken to dealership numerous times with no solution. i have a video of it after it is shut down, but cannot attach it because it is more than 5mb.

The vehicle when stopped or at low speeds when idling, flips from drive to neutral. the the battery lights red and the oil lights red on the dash. the vehicle seemingly shuts off. you have to put it in park, press the start/stop button and the vehicle restarts. it generally happens several times in a row episodically, but not over long stretches of time. it seems impossible to replicate until it happens the next time.

Tl* the contact owns a 2017 honda pilot. the contact stated while driving at various speeds, the vehicle independently shifted into neutral, without warning. the vehicle was restarted and worked as designed. the vehicle was taken to d-patrick honda (4300 e division st, evansville, in 47715, (812) 477-6201) but, was not diagnosed nor repaired. the manufacturer was notified of the failure. the failure mileage was unknown.

Keyless start system problem - seems to be a common occurs on honda pilot. got the error around 60k miles. 90% of the time it comes on. my car no longer locks on its own when i walk away.

2017 honda pilot, emissions light came on around 50,000. service light came on at highway speeds. codes were po301, po219a. honda service confirmed 2016 pilots and some 2017 pilots received an extended warranty, covering repair of the fuel injectors. this specific vin was out of range. mechanic had to replace the fuel injectors to remedy the issue. honda america advised me to do the repair and see if a warranty is extended.

Tiene un bote de aceite y se me encendiÓ la seÑal de problema en la transmisiÓn mientras iba rodando por la autopista

On 6/11/17 wile i was driving i felt my car “jerk” when i would press on the gas and the car would shift gears. my dashboard alerted me that there was a problem and i would need to take this car in for service. [attachment 1] my vehicle only had 2040 (estimated) miles on it and i've only had it for 2 months, how could this be? while on the way home, that same day, i was stopped a red light waiting for it to turn green for me to go. once the light was green i pressed on the gas and i got to accelerate for about 10 feet at that point the car was inoperable. i tried switching gears to drive, reverse and neutral but it didn’t work. at this point i had a different alert on my dashboard [attachment 2]. i quickly put my hazards on and let the vehicle slowly pull over to the side of the road. at that point i pressed on the brake pedal put the car into park and put the emergency brake on. the vehicle was sent via tow to route 22 honda for service on 6/12/17. the vehicle was returned to me on 6/21/17. i was told that the transmission was replaced however when i asked what exactly was wrong with it the response was "we do not know but we are sending it to honda for further review". i am fearful of driving this vehicle however i am locked into this lease. honda does not know what went wrong and how to prevent it from happening again. i fear i may be on the highway and this may happen again. i truly fear for my life and any passengers i may have in my vehicle.

Tl* the contact owns a 2017 honda pilot. while driving 65 mph, the vehicle failed to accelerate when the accelerator pedal was depressed. also, the transmission warning indicator illuminated and a message to "stop driving transmission problem" displayed. the vehicle was towed to the contact's home and was able to restart; however, a message displaying "emission system problem" appeared. the vehicle was towed to a dealer where it was waiting to be diagnosed. the manufacturer was not notified of the failure. the failure mileage was approximately 6,200. the vin was not available.

The drivers side seat belt is to confining and tight that it hinders the movement of the driver slowing reaction time. it is unsafe. the driver's side seat belt does not extend out far enough for a short heavy person to pull the seat belt around and buckle it so it is comfortable. the passenger side seat belt has no issue. a visual inspection comparing the 2 seat belts shows the driver side seat belt does not come out of the floor as far as the passenger side. this issue results in the seat belt being to tight and restricting the drivers mobility while driving. the honda dealer service department and honda customer service confirm this is by design and nothing can be done. this is an accident waiting to happen. honda needs to offer a passenger side seat belt configuration and specs for the drivers side.

Vehicle shifted to neutral while driving. carr is at dealer. they are researching problem.

I have bought 2017 honda pilot on 11/28/2016 in sc state. problem i have faced that controller arm corrosion quickly. i am concern about vehicle safety. i can also see rust outside allow wheels. i have taken my car at dealer but they didn't identified this issue. i would like to check asap and resolve it. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).?*jb

Brand new honda pilot 2017, less than 4 weeks old, ex-l, navigation. 2nd row seat, passenger side, window shattered, normal driving condition in highway. no rock or metal that cracked in. honda dealer (or) honda corporation is mentioning that they will not cover this under limited warranty. was pretty scary to be inside the vehicle when this burst. vehicle was on highway, around 55 miles / hour. not operating the windows.

The transmission unexpectedly shift into neutral while driving. this happened in middle of the road at 6:30 pm. my son was in the vehicle and it was dangerous to stop in the middle of the road. accident can occur. nine-speed automatic for random drops into neutral.

Electrical issues include keyless entry system failure, auto-lock no longer locking the vehicle as you walk away from it, crash mitigation system failure, radio stations no longer coming in clear. has happened several times and the dealership says that they have adjusted something but then it happens again.

The keyless start system problem light will not shit off.

The honda pilot is equipped with an idle-stop, where the engine shuts down to save on fuel economy when for example stopped at a stoplight. over the last year i have had major issues with the idle stop feature 10-12 times. i will be stopped at a light, feel the engine shut off, then when it is clear to go i move my foot from the brake to the gas and the engine will kill. the car has then killed while in drive so i have had to frantically get the car to park, and try to restart. however, it usually takes a minute or two to get the car to start up again. a few times cars we coming around a corner and i was still stopped at the now green light. it was very scary being stalled in now moving traffic. i haven't figured out if there is something that makes it kill, it just seems to be sporadic. when i took it into honda to have it check out they said they couldn't see any issues and couldn't get the car to replicate what i had described. i have read about many other drivers experiencing this same stalling issue from the idle stop, but honda is not doing anything to help customers. having your car kill on you in the middle of the road over and over again is a very nerve racking feeling.

Stopping the full electrical system turns on then off. this happened at traffic lights in the city, on a hill with stop sign in san francisco or city, it also happens in drive through basically whenever you stop from a moving motion. the dash information system flashes and flickers, the pilot then has to be put into park and push start button to turn the motor back on. this has.been dangerous as this issue has burned out a battery and had to tow the pilot to the dealership and they didn’t reimburse and said it was a maintenance battery issue. i have followed my wife in another car and the tail lights and the license plate light flicker. this is intermittent as the dealership will not investigate as they can’t duplicate this issue,

Keyless start system problem error appearing on dashboard. vehicle has 47,000 miles on it. electrical is going haywire in that lights intermittently turn on, all error lights flash on dash and dash tries to boot through various ignition states (accessory mode, idle, etc). car alarm will randomly go off, and it takes several minutes to disengage alarm because key fob not working correctly when alarm is engaged. had to disconnect car battery to make it stop. key fob batteries were replaced 6 months ago so not that. dealership said that they needed to order a part and that honda was aware of this issue and would pay for about 90% of the cost of parts and labor, so the manufacturer is aware that this is an issue. dealership spent roughly 2 hours running diagnostics on it. happens randomly (3 times over the course of 4 weeks) when vehicle is parked in garage, and key fobs are sitting out, face up, not being pressed in any manner that might accidentally engage a button.

When the auto stop start is on when stopped at a traffic light or any stop for that matter the car sometimes stalls out or it has a delayed restart where the radio and car sounds like it turns off and then back on and then you can go. sometimes it completely stalls and you have to put the car in park and restart it. it started happening randomly now it is happening more often. it happens a lot when i am driving around town it has not happened when i was driving on the highway.

Pearl white paint peeling off top panel of lift gate.

The design flaw causes the hood to move excessive during windy days. it's much more noticeable during highway speeds. the hood flexes and moves up and down as you drive in windy days. during my life time i have driven my different vehicles including vans and even rv but never seen a hood that moves this much. it's very dangerous over time as metals or bolts could simply give. this hood could one day fly off and hurt or kill someone.

The car would not go into reverse and when it finally did and we pulled out we received a transmission problem warning

When the car is stopped by applying the brake pedal, the auto-stop feature idles the engine as expected and normal for the feature. however, on occasion when the brake pedal is released, the engine stalls instead of restarting as expected. the engine stall is difficult to recover from since the car must first be put in park then restarted, which is not intuitive, especially when under stress in traffic or departing from a traffic light. the problem has been intermittent for about a year. our local honda dealer attempted to fix the problem but the only thing they could speculate was that under the auto-stop feature with the engine idled, battery voltage drops and the car's computer restarts the engine before the voltage gets too low. however, if the system doesn't restart the car with adequate battery cranking amps remaining, the engine may stall vice restart as required. this occurs either when the voltage gets low enough or when the brake pedal is released. based upon thier best assessment and inability to find any specific fault, we replaced the battery per their suggestion. however the problem recurred about two months later. on the internet, we found numerous cases of this type of fault. in several instances, it caused a challenging situation in traffic or at a traffic light, which has been our experience as well. the only work-around that others have reported reasonable success with was to push the auto-stop disable button upon starting the car. this of course is a work-around and honda should issue a more permanent solution to the problem.

Occasionally when stopped at a red light the car's auto engine cut off during idle will not restart as it should when i try to go. i must then put the car in park, wait 2-3 minutes, then it will finally restart. i took it to my dealership who told me they were aware of the problem and did not know how it could be fixed. stalling at a red light while cars are beeping is dangerous and can cause an accident or road rage. please help.

After coming to a stop or slowing down to a very low speed, when i reaccelerate to build speed, the transmission stalls and then jerks into gear while in eco-mode. at times this is almost causing a collision. i reported this to the dealership almost a month after my purchase and 4 more times after the first report and each time they had no resolution except the last time to do a transmission flush which i had to pay for. in some of suggestions and questions, it appears that the dealership knows that there’s an issue.

Check engine light came on at 43,000 miles. then every other light on dash came on while driving. error code for fuel injectors and honda dealer charging 2,000 to replace injectors. wife will not drive the pilot now due to injector issues. vehicle is only 3 years old! known issue with my model year pilot and honda is silent on recall. dealer can’t even fix the issue due to not having the parts (back ordered)!

Emissions light went on and i smelled gas. brought the car in for service at 23,391 miles. fuel injectors needed to be replaced. this is a known problem with the pilot, according to the service manager, who stated "luckily it was still under warranty."

1. i had a routine oil change a few weeks ago and i was told by honda dealer in san luis obispo,ca that my brakes were in good shape. but i noticed that when i am driving in the highway at around 70 mph then apply brakes, the car shakes. i brought it back to honda and they think it is the rotor and fixed it yesterday. the other new problem is the alarm that kept going off randomly when the car is parked and locked. when i picked up my car after the oil change a few weeks ago, the technician did not mention any problems with my alarm going off while my car was at the delearship. i went back to the honda dealer for diagnostic test yesterday and they recommend replacing the keyless access control unit. this will cost close to $ 1000 diagnostic, parts and labor. i am told if i do not replace the control unit, the problem can get worse where my car won't start anymore. so i have no choice but replace it. so i brought my car just for routine oil change weeks ago and now i have problem with rotor and control unit that cost me $ 502.72 yesterday and another $700 plus dollars to replace the control unit. for the control unit to fail in just 3 years, suggests it may be defective to begin with or very poor quality. unfortunately it just went out of warranty. i am reporting this in case this is a common problem for honda pilot that the manufacturer needs to address and fix.

Keyless start system error started to appear as soon as the 3 years warranty was over! the error would go on but the car does turn on. lately, it would take several presses on the button and it appears to work better if the fob is close to the button. the walk away lock has not worked since the keyless start system error began. this happens when start the car.

My wife has reported on several occasions that when the idle-stop feature is turned on and the vehicle has come to a stop, the engine cuts as intended but will not restart when pressure is released from the brake. numerous lights within the instrument panel, with the exception of the check engine light, illuminate, the transmission shifts itself into neutral. the vehicle says to shift into "park", press and hold the brake and restart the vehicle using the start/stop button. i have tried to duplicate this while driving the vehicle. yesterday, this same occurrence happened to me only i was not able to readily restart the vehicle. this latest occurrence happened in heavy traffic at a busy intersection. my wife reports having had this occur at least six to seven times, once while in traffic on the freeway. i have brought the vehicle to honda in the past because of the vehicle jjuttering at low speeds and because of this issue. each time i was told that because no error code was found and the issue could not be duplicated, there was nothing they could do. this issue is a potential disaster waiting to happen.

While stopped the auto stop engages turns off the engine and if the ac is running at that time, instead of the the engine restarting when the gas pedal is engaged, the car stalls and shuts down. dealer states cannot correct the issue (permanently turn off auto stop). i see multiple complaints so far related to this design error but no action in terms of recalls.

The 2017 pilot stalls while in operation due to a defect in the auto-off while idle feature. when you depress the brake pedal, the engine will shut off completely and will often not restart as intended when you release the brake. the engine will also shut off if you press the auto-engine-off while idle button to deactivate the idle-off feature if pressed while completely stopped. for all of these situations it is difficult to restart the vehicle and it remains stalled on the road for more than a minute. it’s terrifying. this began before 25k miles on the car - which cost around $42,000. this is happening multiple times a week. it’s unacceptable for a vehicle this young to be putting families in danger.

I have 30,000+ miles on my 2017 pilot elite. about a year ago, i started experiencing issues with the auto idel stop feature. i first noticed that the auto idle-stop was hesitating when the engine would start up upon lifting my foot off of the gas. later, in conjunction with the engine hesitation, i noticed that the radio would also "cut out" and the whole car would turn off and back before being able to drive. after that, the issue progressed to the vehicle completely stalling out and i would have to push park, put my foot on the brake and then push start in order to get the vehicle to move. these stall outs are happening just as i pull out into traffic, often leaving me and my family in harm's way. this is not safe. upon taking the vehicle to the dealer i get the standard line of "we can't reproduce the issue" and i am sent on my way only to later continually experience the issue. not happy with honda. the nhtsa needs to make them address this issue.

When i've been stopped at a red light i've taken my foot off the brake to hit the gas pedal. before i tough the gas, the dashboard shows an "emissions system problem" light and the engine dies. i've had to frantically restart the car and was almost rear-ended. it's happened 5 times. i had reported this problem to dealer and they were of no help. they said they checked the computer and there was no history of any issue. again, i'm writing to document this concern as it's dangerous the honda dealers need to know how to address the problem. i've looked online and i am not the only person who has reported this issue. what is the solution? this condition is not safe and needs to be fixed.

Twice while car was braked at stop light the car slipped into neutral and turned off after i took my foot off the break. when i tried to compensate for car going into neutral car turns off. this almost caused an accident as i was a green turn arrow and could not turn and car behind me almost hit me. i had 2 children in the car with me.

When stopnidle engages (at a stop light for example) when you let off the brake and it would normally start back up it completely shuts down. tells you to shift into park. it is extremely scary to be sitting there at a light and your car is totally dead. i was on a 2 lane road, stopped at a stop light and let off the break to re-engage and go but nothing. had to shift to park, keep foot on brake and re-start. praying i don't get rear ended. car has 41k on it and at 35k dealership replaced the battery cause it would cut out when it re started but never had shit completely down like today. it was just a at the dealership for oil change 5 days ago. 2017 pilot elite. i bought brand new just under 3 yrs ago.

At apprx 50k miles (march 2020), display panel intermittently indicated "keyless start system problem" and now (sept 2020) that error code is constant. for a few days recently the error code disappeared, but it came back... the code shows when you start the car. the car does start every time but i am worrying that one day it may not. i googled the problem and did some of the remedies (change the fob battery, press the brake for 30 secs while the car is on) but the error code remains. seems a lot of others are having this issue. i called the local honda dealership and spoke with a service rep who said he comes across the problem a few times every week and does replace the keyless starter button.

Keyless start system problem error message on dash. we are the original owner since december 2016, this isn't covered beyond 3 year warranty. it's intermittent, sometimes it goes away and message comes back within 24 hours. i do not recall the exact date when it first occurs, it is an estimated date.

Check engine light for emissions system problem. code p219a came up. they ended up having to replaced the fuel injectors at 25,400 miles. our warranty is up in march. i called honda to see if they would still fix the issue after the warranty is up. they advised that any issues would be an out of pocket expense. they are aware it is a known issue with 2016-2018 pilots.

While accelerating between 44-48 mph, the car judders/shakes.

For roughly the last 4 months, my car stalls at a stop (stop sign, traffic light, etc) by shifting itself into neutral. the car has a push button gear shift and the warning light says to shift the car into park. sometimes, i can shift the car into park and sometimes i can’t shift the buttons at all. if i am able to shift into park, a message on my dashboard lights up and stays “to shift from p, engine must be running”. either way, i have to turn my car off and back on again in order to be able to drive. the first time this problem happened, i called the dealer and they thought that possibly something got lodged in the gear shift. however, as time goes on, these events become more and more common. our local honda dealer had my car for roughly a week in june and tried to recreate the problem. they were unable to duplicate it and did a factory reset. that worked for about a month. now, the stalling happens at least once a week and yesterday it happened three times in the matter of an hour. when i took the car to the dealer in june, it had also stalled three times in an hour. i feel at high risk driving the vehicle because cars get impatient behind me and start moving when the light turns green even though i can’t move. or, if cars are approaching a green light, they probably won’t realize that i am unable to move making this a huge safety concern. this problem happens everywhere but on the highway.

When my 2017 honda pilot touring enters idle stop mode, it has begun to stall when you release the brake to re-engage the engine. this happened first in a parking lot on 6/17/20 when leaving parking area to enter main road. vehicle shifts into neutral. must put it into park. then hit start button. then put vehicle back into drive. took it to dealership (under warranty) on 6/23/20. could not duplicate problem, but identified codes: p170b-dog clutch a abnormal operation, u0230-gauge lost comm w/ptg, u1281-gauge lost comm w/micu, u0199-micu lost comm w/master switch, u0180-climate control lost comm w/master switch. technician noted in report that they inspected the freeze data, trans had no input speed, so code must have set during an idle stop. the technicians could not replicate the problem, so they reset the code and asked me to bring the vehicle back in if it happened again. while driving on the freeway on a bridge crossing the columbia river on 6/23/20, this happened again. i was in stop-and-go traffic in the center lane of the bridge. after one of many short idle stops (engine off for about 1 second) i took my foot off the brake and the engine stalled. same issue. shifts to neutral. must put in park. hit start button (twice). engine starts. shift back into drive. took 30-60 seconds while traffic tries to maneuver around me. lucky i was in the middle of the queue (not back) as taking my foot off the brakes would imply to the driver behind me that i will be moving again. definitely a safety hazard that could ultimately lead to injury/death. i returned the vehicle to the dealership again. they did not find any codes this time. tried to return my vehicle to me without doing anything. i argued per my previous visit that they had reset the codes and asked me to return if this recurred. awaiting resolution.

While traveling south on i-95 from baltimore, md to washington d.c., near kenilworth avenue, the engine idle shutoff on my 2017 honda pilot touring engaged when i was forced to stop due to a traffic slowdown. when i took my foot off the brake, instead of restarting as it should have, all of the warning lights came on and the engine stalled. i shifted into "park", engaged my emergency flashers, and attempted to restart the engine several times without success. while stopped, i was nearly rear-ended several times because traffic started moving as soon as i took my foot off the brake. i was in a center lane and unable to exit the vehicle or move it from traffic. i was finally able to get restarted after a few minutes and several more tries. i had previously had the vehicle in for issues with the engine idle shutoff and the dealer had replaced the battery, which i thought had fixed the problem. when i took it in this time it happened they say the battery is good and "cannot duplicate the problem". there is a broad base of internet postings for this problem on 2016 - 2018 pilot elite and touring vehicles, with the 9 speed transmission. there is no way to permanently turn this feature off and i believe it represents a serious safety hazard, especially for highway travel.

The engine with shuts off normally when i come to a stop when i have the system engaged. the problems begin when i take my foot off the break expecting the engine to start up again. what happens consistently (though not all the time) is that when i take my foot off the brake, the engine shuts off, shifts itself into nuetral, and i have trouble getting the engine to start up again. this occurred two separate times. i brought the car to the dealership and they can't find anything wrong with it.

Car was fine all day. parked with the engine shut off for two hours whole i was waiting for my kids. when i picked them up and started the car, it has a warning. my 2017 honda pilot only has a little more than 38,000 mi and now it's saying "keyless start system problem". i have read a lot of articles with the 2016 and 2017 honda pilots having the same problem. the problem persists even after i changed my battery for my key fob, thinking it could have been the problem. i tried both key fobs, problem is still there.

Honda knows that there is a problem with the transmission that causes the fluid to overheat. the overheating issue leads to a “judder” in the transmission. the car accelerates in a very jerky way especially between 30 and 50. this is a big safety issue if you are trying to pass someone. as soon as the vehicle reaches 80,000 miles honda will no longer cover the so-called “repair” which is to flush the burnt transmission oil multiple times. this costs almost $400. honda knows they have a defective transmission and, instead of fixing it, they are passing the transmission flush cost on to the buyers. a recall should be issued before someone gets killed trying to pass in a vehicle with a faulty transmission. already happened twice on my pilot. first time was repaired for free, second time i had to pay since my car has 86000 miles and they only cover under 80000.

I currently own a 2017 honda pilot with auto stop/start feature, my wife has been driving and on multiple occasions she stopped and the vehicle would stall causing a safety concern. she then stops traffic and as they have to go around her. she has to wait a few minutes for the vehicle to restart. of course being a hazard on the road my wife is in danger of getting hit. we contacted the dealer and they stated that if there is no errors they cant fix the problem. multiple forums i am seeing the same concern.

Smartphone linking functions defective and disconnects while operating vehicle, causing a driver distraction with loss of navigational functions and loss of hands-free phone operation. has been in to dealer for this condition multiple occasions. this condition most often occurs while vehicle is in motion. the audio system loses ability to adjust volume, causing a danger to the driver who is unable to turn down the audio volume. this is a safety concern with the vehicle that is unresolved.

Warning light "keyless start system problem." the system error warning light comes on and off. no other issues noted. i've been reading many blogs and reviews on this issue. my concern is that my car will stop while idle. i want to make sure the proper agency is alerted to this issue in support of a recall.

Engine malfunction light comes on and indicates emission control problem. . low and erratic power. checked code and it was p0430 related to fuel injectors and fuel pump.

The auto idle doesn’t always re engage when at a stop light. very scary. worried about being hit from behind.

Different warning problems shows up on dashboard comes on and off sometimes. took it to a honda dealership and they say its fuel injectors.

At 50k miles several warning lights came on (vsa, check engine, trac control, brakes). dealership scan indicated several misfire dtcs and p219a. informed that this was a known issue and required replacement of entire fuel rail system costing me over $1,700.

While driving on the street, the engine stall in the middle of the road. i had to start the engine again. imagine if i were driving on the highway and it happened like this. it would cause a major accident. it has been happened twice already.

My “emissions system issue” light comes on all the time. the light comes on mostly while the car is in motion i first had this check light come in within months of owning the car. honda has fixed this every year since. i put about 30,000 miles/yr on the car and do not have the time to continually bring the car in for service. during the last service for this issue (my car was out of warranty) and i was told it would cost almost $2000 to fix. they agreed to cover 75% of the cost as this has been a problem every year. within days of leaving the dealership, the light came on again. the 2017 pilot is a lemon. this is some fuel injector issue. it could cause a serious accident as the ultimate result of this issue is engine misfire... i have had moments of misfire when entering an intersection and could have caused a serious accident. there appears to be no permanent fix for this issue. this honda just fixes it and it’s not a big deal to the owner until you are out of warranty. this is incredibly frustrating. i love the car, but this is disappointing as i have the pilot elite which is one of the most expensive cars they offer. the local dealership has been good about it. however, i fear the next time i return to complain about this issue, they may not be as accommodating.

My vehicle has an auto stop function that occurs when i stop the car. when i press the accelerator, the engine starts back up. periodically, i have had an issue with the vehicle not starting back up. i have to put the car in park and press the start button several times until it starts back. this has put me in some very dangerous situations. the dealership has not been able to produce the same issue. it has been occurring more often and i am concerned for my safety. i have read numerous complaints about the same issue.

Emissions warning light came on while driving down the road about 30mph. code reader shows code p0430.

Idle stop system sensor fail.. when can stops the engine shuts off but i did not came back on!! a lot of lights came on with instructions while i was at a busy light.. went to the dealer and it was close to $1,000 for the repair.. they said its a known issue.. please do a recall

Stalling at idle stop. took to dealer. changed battery (200$). problem continues. took it back to dealer they couldn’t replicate.

Keyless start system problem

When vehicle comes to a stop with the auto engine idle shut off, the car completely shuts down and takes a few minutes to restart. this happened repeatedly today (7/1//2020) driving around town.

I was stopped at a stop light and my auto idle kicked in. when i took my foot off of the brake the engine died and wouldn't start back up. i was stuck in the street, blocking traffic. i tried to restart the vehicle multiple times with no success. after the tow truck arrived, the engine was jumped and i drove it to the dealership. battery was checked and it was fine. they have been unable to repeat the problem. *tr

Car stalls at stops. took to dealer they changed battery and it is still happening. *tr

Stalling while at stop or going downhill at low speeds. *tr

July of 2019: wife complains the vehicle starts back up under protest from the start stop system when driving in stop and go traffic (more so on hot days) on city streets. eventually, vehicle intermittently stalls when she tries to resume travel from start stop mode. vehicle eventually restarts after 120 seconds or more. problem occurs on multiple occasions. vehicle taken to dealer, dealer claims they cannot replicate the problem. however, testing shows a bad cell in the battery (just out of warranty). battery replaced. problem seems to be sorted temporarily (although my wife routinely disables the start stop function to avoid the potential problem). may of 2020: same problem as before, car stalls when trying to resume travel after start stop mode. vehicle won't restart for a few minutes and cannot be pushed out of harms way. it stands to reason that the issue is probably not the battery, the battery is oem and less than a year old. the most worrisome aspect of the situation is this. when the vehicle stalls (i.e., the engine is not running) the vehicle cannot be placed in neutral (without going under the hood and using a special tool) and pushed to safety. hence, the vehicle is absolutely stranded until it restarts. this is a dangerous situation when stalled in rush hour traffic.

Going uphill suv hesitates between 1000 and 2000 rpm’s. feels without power. only way to avoid it is to press the pedal all the way down to make it respond. it’s been doing it for three months. most recent time that it was felt, was today. *tr

This is in regards to the idle stop "feature" of the honda pilot. when the vehicle comes to a full stop, the engine cuts off in order to save fuel like it's supposed to. however, when it is time to move again, the vehicle randomly stalls causing the car to completely turn off. this can be potentially fatal as the brakes then do not engage fully (car is off) and a message appears in console saying "to start engine: press brake and push (engine on)" . this is most definitely a safety issue especially if this happens in the middle of traffic. honda says it is not covered under any warranty. this behavior is random and unpredictable. *tr

The auto engine idle (aei) feature has a flaw in it that honda has apparently not identified or explained and it is a serious safety concern. aei shuts the engine off when the car is in drive but fully stopped and, in theory, increases fuel efficiency by reducing engine idling when the car is stopped, e.g. at a stoplight or in stop-and-go traffic. while there is a button to disable it, this button has to be pressed each time you turn the car on and cannot be permanently disabled. we try to remember to always press the button and disable the feature but occasionally forget and don't realize we haven't disabled it until we come to a stop somewhere and the feature engages and the engine shuts off. aei would just be a nuisance if it worked 100% of the time as it is designed to work but, unfortunately, it doesn't. when it works and the brake pedal is fully depressed, the engine is automatically idled, and then as you begin to lift your foot off the brake pedal, the engine quickly turns back on, you're already in drive, and you go. however, on what seems to be a completely random and unpredictable basis, sometimes when you begin to lift your foot off the brake pedal, rather than having the engine restart automatically, the entire car just goes dead. at this point, you have to frantically put the car in park and completely restart the engine. if you're lucky, this happens quickly and you're not stuck in a compromised spot with no one bearing down on you from behind but by its design you are somewhere you need and want to be moving from quickly, and it has happened at the exact moment when you try to accelerate. this has happened to both myself and my wife a handful of times in scary situations. read all the other complaints on the internet - no service rep anywhere has an explanation. this needs to get solved before people die, if they haven't already.*dt see updated version, too many characters.*jb*dt

Vehicle hesitation between 1st and 2nd at 1000 to 2000 rpm’s. loosing power... *tr

Emissions system problem warning came on and stayed on vehicle at 61,000 miles dealership states fuel ejectors are contaminated and must be replaced. this is a recurring issues with honda pilots since 2016. *tr

Engine hesitation at low speeds, more dramatic going uphill.

Honda pilot elite does not auto re-start condition after going into an auto idle stop. i tried to re-start the vehicle by placing the gear into the park position and pressing the start button. this leaves me stranded at a stop lights and signs and imposes risk to self and others.

Emission system problem.. p0430 code.. 45k .. dealership had to replace fuel injector kit for $1940.. not covered under factory warranty or powertrain.. honda america says they won't reimburse even though this is a know issue with the 2016 model.. my vehicle falls outside the range of vin where the issue was noted but this is not by chance i have the same issue as numerous others are.. honda needs to admit this is a fault with the fuel propulsion system and cover these replacements on low mileage vehicles. highly disappointed!!

While stopped, then starting again (eg at a stop sign), vehicle sometimes will not shift into motion, acts "sluggish". the first time i thought perhaps a shoe stuck, or a floor mat was in the way, but that was not the case. dealership said just turn off eco mode. the vehicle still occasionally does this and is now very jerky to drive at all times. the vehicle has also prevented acceleration while changing lanes or overtaking on multiple occasions, happening to both drivers of the vehicle. this has primarily been interstate driving, therefore high speeds, but happened again today on a city street, very nearly causing an accident with my child in the vehicle! this is not acceptable for a vehicle, particularly a newer one, and yet it appears to be a commonly-reported problem that is not being addressed! are we waiting for someone to be killed? this vehicle also has occasional trouble with the audio system, but that's an inconvenience while the transmission is potentially life threatening!

The auto engine idle stop system problem warning message presented. dealership cannot find anything wrong- but light appears in dashboard when car is turned off and will not alarm.

The auto idle feature in my car my car off completely and then won’t allow it restart immediately. it causes a stall at lights. it often takes trying to start the car for several minutes before it will turn back on. this has happened several times. it can never be fixed by the dealer. they don’t know how to replicate the issue in the shop.

Getting an emmissions system warning on vehicle. vehicle has under 50k miles. issue caused vehicle to lose power at highway speeds and was unable to maintain highway speed. vehicle is displaying two obd fault codes p2652 p0430.

Car lurches forward on downshift and revs high. prior to powertrain train warranty ending, called honda clarksville (since i am a large distance away from any honda dealer) and was told the lurching was a honda transmission item and nothing can be done. fast forward 5k miles (now just outside warranty) car would not go into gear. emission and transmission warning lights on dash. towed vehicle to force honda where dealer noted transmission needed to be replaced at 63,000 miles. transmission is not supposed to be serviced until 100k miles, but honda questioned my oil changes and having the trans fluid replaced...this appears to be a systemic issue with the 9 speed auto trans. can nothing be done about this?

Car shuts down completely t a stop position and computer readout instructions are to put the car in park and then go thru initial start actions. purchased car in feb 2019, problem started within days of purchase. returned it to dealer multiple times with no improvement, feb 26th 2020 took car to dealer again due to this problem and the radio effected the last shut down time with a loud buzzing noise. was informed they would have to keep car overnight so the valve clearance could be checked while car was cool. i have found that this problem has been ongoing for four years. it is unsafe and very nerve racking when your car dies through no failure of the driver and other impatient motorist sounding their horn because you aren't moving. one has to worry about one of those impatient drivers not paying attention to what's going on and hitting their gas pedal when the traffic light goes green and all of a sudden you are rear ended. four years is long enough, even i realize that this problem didn't start with these cars until the introduction of the electronic computer shifting and the auto stop shut down process was introduced in these cars. this shut down of the engine has only happens on public streets and when the vehicle is stationary. honda of gainesville, fl has an open case on my vehicle. records are on hand if needed.

Veh. transmission lurches (slips, shifts rough, jumps forward) when shifting at around 28 mph. so far the veh. only does this at the speed indicated. there is a you tube video june, 9th. 2018 that shows the exact problem i have with the veh.!

Took my vehicle to lithia honda of salem oregon with under bumper to bumper and powertrain warranty with transmission jerking(service manager: brent called me advised that software he will take care off but flushing trans. fluid as per mnfg> known tsb is not and we need to pay.

Tl* the contact owns a 2017 honda pilot. while his spouse was driving 65-70 mph there was an abnormal rattling noise detected. the contact stated the sunroof shattered without warning or impact. the vehicle was not repaired. the local dealer and manufacturer were not contacted. the failure mileage was approximately 51,000.

My car jerks often when accelerating, especially around 12mph. i have took my car to the dealers many times. the most recent one is four days ago. the dealer said the car is operating as designed, and the jerks is due to the 9-speed transmission. i can't agree with it. it is not safe when the car suddenly hop forward.

Auto engine idle stop: stalling when active

Every time we drive at night, oncoming drivers turn their brights on, thinking our led headlights on bright. took it to dealer, they said there is no cure. ( gurley leep honda, elkhart, in. bought the vehicle new. did not talk to dealer until another owner of a 2017, confirmed he had the same problem.

Engine light ones on...codes say it is an emission problems. it is the injectors. the dealer says they repair one a week! this should be a recapitulate,

While driving, i received an alert that "some driver assist systems cannot operate." lights indicated that the collision mitigation, and lane departure, and lights were affected. i do not want the collision mitigation system to randomly disable (or any system for that matter). the dealer performed a hard reset on my system and we'll see if it's fixed. still, it posed a hazard to me at the time.

From a stop, at times when i take my foot off the brake with the auto-engine idle set to "on", when i try to accelerate, the engine will cut off. the car puts itself in either neutral or park, then i have to restart the car - depress brake and press button - after 30 seconds to a minute. i was lucky not to have been rear-ended since at a green light, other drivers go, and do not expect a driver in front of them to stop.

While driving on the highway, my 2017 pilot elite spontaneously accelerated and rpms revved. i tapped the brakes and it returned to the normal speed. traffic was sparse, but if it had been busier this could have easily caused a collision.

I take my 3 year old, 60k mile honda pilot in for emissions system problem light. i am presented with the following fault codes: 19-072 mil comes on with dtc p0430 or dtc p0430 with p030x, p219a, p219b (with software update) - include all parts from bulletin i need a full fuel injector replacement at the cost of $2,000. this is clearly an issue with the 2016-2018 pilot, but honda has issued no recalls. fuel injectors failing at 20-70k miles?!

Took my honda pilot elite 2017 in after having the check engine light on displaying "emissions service problem". it was diagnosed at our honda dealership as p0430 and need all fuel injectors replaces. my suv had only 39,000 miles on it and was outside the manufacturers warranty by 3,000 miles. the repair estimate was $2,100. i was shocked to hear this as the vehicle is only 2 years old. i saw online this was a common issue with both 2016 and 2017 pilots which is concerning as honda has not made any recalls. in the end, our dealership called honda and got honda to cover most of the repair with the dealership covering the remainder. i am nervous with the quality of honda vehicles and even that the new fuel injectors will only have a life of 40,000 miles and i will be in the same spot 2 years from now. honda needs to take care of this fully and a recall is needed.

About 6 months ago, when my car had less than 30k miles. my car would stall while the car was in "auto idle-stop mode". initially, i first noticed that the auto idle-stop was hesitating when it would start up. then things got worse and i noticed that the radio would turn off and i'd hear all of the chimes like when i start the car. i brought my car to honda to have this fixed. they said it was the computer and claimed they fixed it. the problem still continues. i also had a conversation with the service manager and he promised he would inform honda corporate. i never received any follow up. i googled this problem and have found out i'm not the only one. this is dangerous because sometimes i need to make a turn and my car has stalled and adds a few seconds. there are other people experienceing the same problem: https://www.piloteers.org/threads/elite-shuts-off-at-stop-light.157005/

Our 2017 honda pilot started turning on every warning light in the driver console and also indicated a problem with every system in the car - safety systems, collision avoidance systems, emissions systems, etc.. these lights turned on and would not turn off. it also started running very roughly. we took it into smart honda in des moines to diagnose the problem. they indicated the fuel injectors needed to be replaced and they were not covered under the drivetrain warranty - no idea why that's the case. we declined, the lights turned off, and then back on again over several weeks. we don't feel safe driving the car given that it's telling us all the safety systems are faulting. researching this issue, it appears that many many owners of similar versions of the pilot are experiencing a problem. honda refuses to help resolve the issue and it's clearly a systemic problem with the vehicle. my family feels very unsafe in the vehicle now and honda needs to take ownership of this problem and resolve for all the customers experiencing it.

While driving down an empty highway i experienced a large explosive sound upon opening my sunroof cover i noticed my sunroof had exploded. i immediately went to a honda dealership where i was told there is no such known issue with sunroofs with my model car and that it will not be covered

Tl* the contact owns a 2017 honda pilot. the contact stated that the transmission warning indicator illuminated. the vehicle was taken to walser honda (14800 buck hill rd, burnsville, mn 55306) where the warning indicator was turned off and the transmission fluid was replaced. while traveling at a low rate of speed, upon depressing the accelerator pedal, the vehicle jerked forward without warning. the contact took the vehicle back to the dealer, but they were unable to duplicate the failure. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was 31,000.

Tl* the contact owns a 2017 honda pilot. while driving 20-50 mph, the vehicle jerked without warning. the vehicle was taken to holman honda (12 e sunrise blvd, fort lauderdale, fl 33304, (954) 764-1100) where it was diagnosed that a transmission update was needed. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 78,000. the vin was invalid.

My car was bucking and shut off on me while on the highway not even a full month after the vehicles transmission was serviced and back in the 9 times again within a year.i was told that i was sold a vehicle brand new i do not believe the transmission and or vehicle for that matter should be giving me safety issues at only 16,000 miles and then again at 33,351 miles; without recourse. the dealer suggested to buy my car back – put it back on the lot and put me into a different loan that would increase my payments. i am looking for some assistance here so that i may be in a vehicle that is safe, dependable, and reliable. i am firm in my belief after driving this vehicle and experiencing the faultiness of the vehicle that the transmission is defective. *update 3rd gear pressure switch replaced twice.

Upon exiting stop/start events(auto shut off at stop signs/lights/parking lots), engine does not restart. instead, it shifts into park, lights up all instruments on display panel, and requires a manual restart. vehicle is dead until restarted, posing a hazard to occupants/oncoming traffic. has happened multiple times in past weeks. we also have read of many other owners of '16/'17 honda pilot owners having the exact same issue.

2017 honda pilot awd - periodically the transmission experiences hard shifting in the lower gears. this occurred when speeding up or slowing down. it continued until i turned off the vehicle and restarted the car. it has happened 3 times in the 3 months. i have not taken the vehicle in to be looked at because it is so un predictable.

Tl* the contact owns a 2017 honda pilot. while driving various speeds, the steering wheel shook without warning. additionally, the vehicle shifted hard and jerked from first to second gear. the vehicle was taken to dch paramus honda (120 nj-4, paramus, nj 07652, (201) 426-4676) where it was diagnosed that the rotor and brakes needed to be replaced. the vehicle was repaired; however, the failures recurred. the manufacturer was contacted and did not assist. the failure mileage was 30,000.

Tl* the contact owns a 2017 honda pilot. while driving between 10 and 25 mph, the transmission experienced hard shifting between first and second gear, which caused the vehicle to suddenly lunge forward. the vehicle was taken to conyers honda (1860 ga-20, conyers, ga), but the failure could not be duplicated. the vehicle was not repaired and the failure continued. the manufacturer was notified of the failure. the failure mileage was 40,000. the vin was invalid.

Around 30000 miles, the car started showing slgns of sluggishness. concerns that were voiced to the dealership during routine maintenance were met with comments that they didn't see an issues. then at about 45000 miles, the check engine light came on indicating an emissions problem (p0430: catalyst system efficiency below threshold (bank 2)). after investigation by the dealer, they said that the fuel injectors need to be replaced at a significant cost. after doing some research i have read that this is a common complaint from this cohort of vehicle owners.

Huge/loud pop of radio, car doesn’t beep, is still in drive, but is dead when: stopped but not sure that autostart is on… both times this horrible one happened, it was a very brief press on the breaks (11/5: on freeway; 11/6: at stop sign). screens on dash popped loudly, and suddenly engine was dead. c. situation: this was not a full autostop issue, so there wasn’t any expectation that it was going to restart, rather it was still in drive and the engine was going. suddenly i am rolling backwards as engine is dead. i am still in drive, so i have to press the break to stop rolling into the car at the stop behind me! then i try to put it in park or press drive again, that doesn’t work. i have to completely reboot the car by pressing break and pressing power button, then press drive. this is incredibly scary on the freeway because this was not as slow moving traffic as when the other situations happen (i.e. you are just pausing, not stopping long enough for autostop to do it’s thing). d. repercussions: seems that after the huge “pop” one of the screens under steering wheel is not working properly. there is a blank screen instead of the “home” one which normally shows things like your cruise control following distance/set rate. also the buttons for collision and lane departure turned off and i had to turn them on manually. e. frequency: first happened tuesday this week driving home from work, car had been parked all day, this was about 35 min into my commute., i called and made yet another appointment to have it looked at. then it happened the next morning, was chilly, this time happened within four minutes of starting up. f. priority: i am extremely lucky i didn’t have a fender bender either time. this should never happen, you should be able to trust that your engine is going to stay running. this will also get us in an accident.

Twice the exhaust light and all panel lights has come up. the fist time the car was a few months old and the car was not even on, it happen when car was started. they fix the first time the second time they charge us even the car is not 50000 miles old.

We live in san francisco and do a lot of urban driving (aka, there's a ton of stop signs). when the a/c is not on, the engine turns off almost every time we stop. after owning the brand new vehicle for about a year, the radio and lights started turning off when the car would start back up at a stop sign/light. the power to the lights actually started to dim before they turned off completely. eventually, the car failed to start back up on its own a few times. we took it in to the dealer and they replaced the starter under warranty. the problem went away. we're now 2 years + 4 months into owning the car and the lights are starting to dim again when the car is starting back up at stop signs/lights -- i'm hoping it fails again before the 3 year warranty is up so we can get it replaced again for free. this feels like a manufacturing defect to me -- one that's exacerbated by the frequency of stops in an urban environment and a starter that isn't built to withstand that kind of use. this should be investigated for a recall.

For a while now the car has had an issue with starting after the auto idle engine stop has engaged. it is slow to start, the radio and infotainment screen cut out, and there is a popping noise. when we had the car in for service last, we mentioned this and they said they couldn’t replicate the issue and to record it happening. i’m supposed to drive around recording everything? this has progressed to the other night my wife was alone in the car and it completely died at a red light, with cars all around her. she was frantically trying to get it started after it said to switch to park and restart. it wouldn’t start for 5-6 attempts and then finally started. this is extremely dangerous and to think it could happen with my kid in the car. we will be setting up an appointment to have it looked at again. also, the shifting of gears in the car is rough between first and second gears. it’s always between 25-30 mph when the hard shift happens. it’s like the car doesn’t know what gear to be in. again, the dealership can’t replicate it and we should record it happening. they did a transmission service as part of the standard mileage service recommendation and thought that may fix it. it did not.

When driving on lower gears, the car or transmission will perform significant jerks like it is hard for it to switch gears. typically when driving around 40 mph.

Have a 2017 honda pilot touring with 39k miles. usually the car goes into “accessory” mode when the auto idle stop kicks in but a couple of months ago something new started- i experienced a total stall for the first time, and it has happened 3 more times since. the car turned completely off, but it did not restart automatically. the dashboard was lit up with problems. i put the car in park and frantically tried to restart it as i was on a highway in traffic. once it was restarted, i disabled auto idle stop and i’ve been disabling it ever since. however, this is a manual fix and is not always something one remembers to do, especially since we have a new 16-year-old driver entering the fray in our home soon. after researching this extensively online, there appears to be a knee-jerk reaction from honda to replace the batteries in these affected vehicles, but it is not stopping the issue, according to multiple accounts. the nhtsa has many documented cases of this and it is an obvious safety issue, but no recall is yet in place. called honda usa customer service at 9:30 am today and verified there are no recalls regarding this problem and if the car is out of warranty that there would be no financial relief for necessary parts/labor related to this issue.

Tl* the contact owns a 2017 honda pilot. the contact stated that the vehicle lost power while traveling on an incline. also, the brake pedal was soft and traveled to the floorboard when being depressed. in addition, the collision and brake warning indicators illuminated. the contact drove to ryan honda of minot (3701 s broadway, minot, nd 58701, 701-852-1111) to be diagnosed, but no failure was found. the contact also stated that certain electrical features on her vehicle sporadically failed to operate when needed. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 25,000.

Tl* the contact owns a 2017 honda pilot. while the vehicle was stopped with the auto idle engaged and air conditioner activated, the brake pedal was released and the vehicle stalled. also, the gear shifter went into park. the contact had to press the engine start button several times for the vehicle to restart. all the warning indicators on the instrument cluster were illuminated. the contact called honda of covington (100 holiday square blvd, covington, la 70433, (985) 892-0001), but the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 63,500. *as the consumer stated a software update was installed and a battery check, but the problem persists. *tr

Tl* the contact owns a 2017 honda pilot. when the vehicle was started in the morning, all the warning indicators illuminated and remained lit on the instrument panel. the vehicle was taken to underriner honda (406-255-2350, located at 3643 pierce pkwy, billings, mt 59106) where the fuel injectors were replaced. the manufacturer was made aware of the failure and stated that it was not a major issue. the vehicle was repaired. the failure mileage was 43,476.

I just purchased my honda certified '17 pilot elite one month ago. i would notice that the car would lag when using the auto idle stop function, it would sputter, and eventually and now multiple times, it would stall out at a stop light or stop sign when i was in auto idle-stop and took my foot off of the brake to go. my honda pilot stalled in the middle of an intersection, waiting to turn left, of a busy main highway, with my husband and young children inside. when it was safe to turn, took foot off of the brake and the car stalled. it took many frantic attempts to get the car to turn back on to be able to move safely out of the intersection. this car has placed myself and my family in danger now on multiple occasions. took to dealership where they inform that they have never heard of this happening, and that they do not know what is wrong. car has been to the dealership twice for same issue now, in one month.

Pls. do investigate honda pilot 2017 and some 2016 system emissions failure at 50k miles. it appears they have fuel injectors problem.

On two occasions i was driving at a speed between 30-45 mph on a state highway when for no apparent reason the auto braking system slammed on the brakes nearly causing the car behind me to hit me. the second time the road was slick and i nearly lost control.

My car behind accident .278 west highway.

The blue tooth features are not reliable. the feature that allows me to verbally tell the car to call someone is not consistently responsive. when i make a call from my phone, the car doesn't always pick it up. incoming calls consistently come in correctly. i called van's honda in green bay wisconsin and was told that this is not an issue with the honda and they recommended that i call the cell phone provider. they explained this is an i phone issue. car is in motion. it has happened in my driveway, on city streets and also on the highway. very unreliable.

I own a 2017 honda pilot. it has 28,000 miles on it. there have been 5 times in the last 3 months that while driving less than 40 mph, the collision mitigation braking system engaged and caused the vehicle to brake without warning. i sent an email with a full description of the issue to van's honda in green bay, wisconson. i received a phone call back and was told that the system is overly sensitive. there is a camera on the windshield and it sometimes picks up a glare. the rep at van's said the car can not be repaired.

The suv shakes, shudders, and rumble upon light acceleration at various speeds, sometimes at 35 mph other times at 66 mph. the experience is similar or exactly like driving over the emergency rumble strip on the side of the road, only you're not. the dealership has refused to admit this problem and fix the issue. the car is only 2 years old.

I noticed that auto idle would randomly turn off and on the cars electricity for a second. today, after stopping for traffic, the auto idle kicked in and the car stalled in neutral. warning lights appeared and i tried to follow the instructions to restart the car, but it wouldn't restart. i was unable to turn the car off. i kept trying for about 3 minutes and finally the car turned of and i was able to start the car again.

Auto engine idle stop malfunctioning, leaving vehicle stalled and stranded in the middle of traffic. has happened two times in last month (sept 2019) now with last being on a busy highway with young son in car. required a tow ($174 towing bill) and then jump (vehicle had to be removed from busy traffic asap) and very fortunate we were not hit as vehicle was stalled in the middle of 60 mph traffic for nearly 2 hours. the issue happens after the engine idle auto off kicks off the engine but then will not restart when foot is taken off the brake. this does not appear to be a battery issue as battery has been fine since and has not been replaced. engine idle auto stop feature cannot be turned off permanently and one must remember to turn it off every time you drive the vehicle to mitigate this problem. this is a huge safety issue! car is approx 2.5 years old and has approx 34k miles. issue has only surfaced recently however. towing bill attached.

Check engine light indicates an emissions problem at 52000 miles. dealership recommends fuel injector replacement although vehicle has been properly serviced at every milestone. many other 2016-1019 pilot owners complaining about the same issue.

Vehicle fuel pipe ruptured during start-up on two occasions, leading to fuel leaks in engine compartment and above fuel tank while driving away from parked position. ruptures were attributed to rodents damaging plastic fuel pipe sections. failure #1: 7,232 miles, plastic pipe elbow high up in engine compartment. failure #2: 15,624 miles, plastic tube above fuel tank. honda wrapped replacement parts with rodent pepper tape but does not offer a guaranteed solution to this vulnerability. the fuel pipe leading from the fuel tank to engine appears to be mostly aluminum with plastic connectors at the ends.the fuel tank under the middle of the car and fuel hose bracket in the engine compartment both provide perching places for mice.mice nibble on the nearby plastic fuel pipes and the pipes suddenly rupture when the fuel system is pressurized fuel spills in the engine compartment and above the exhaust system onto the ground until the engine is stopped. damaged etfe plastic fuel tube manufactured by sanoh for honda is available for inspection upon request.

Steering wheel jerking left or right. jerking occurs erratically and unpredictably; steering wheel jerks at highway speeds which could easily cause the loss of control of the vehicle on the highway and is very dangerous and stressful since it is not clear when the wheel jerking will occur while driving. it does tend to occur while on curved roads, appearing to try to jerk the wheel straight when the car steering needs to be adjusted to stay in one's lane; red and amber malfunction lights come on and off frequently. in particular, the tire pressure monitoring system (tpms) light comes on and off regularly even without the jerking steering wheel. the tpms warning light also often flashes at the same time as the jerking steering at highway speeds such as around 50 mph. red display of brake light warning and amber display of brake system warning often occur, sometimes paired with the jerking steering wheel. the jerking occurs typically on the highway at speeds such as 50 or 55 miles per hour. *js

This vehicle appears to have faulty brakes - either by design or by manufacturing. while i cannot comment on the chances of brake failure but the performance of the brakes is unsatisfactory and unpredictable. i'm fairly confident i'm not the only one affected. i would personally investigate the brakes on the current generation honda pilots as they appear to be a potential safety issue. but, the decision to undertake this exercise of investigating honda is up to you.

Tl* the contact owns a 2017 honda pilot. while driving 50 mph, the collision mitigation braking system engaged and caused the vehicle to brake without warning. the vehicle was taken to billy navarre honda (1310 e college st, lake charles, la 70605, (337) 429-2137) to be diagnosed, but the cause of the failure could not be determined. the vehicle was not repaired and the failure recurred. the manufacturer was made aware of the failure and informed the contact to call nhtsa to file a complaint. the failure mileage was 28,000.

At traffic light, car wont stop during braking, there was an abnormal vibration. speed was +/-20 mph. i had to turn right to avoid accident and after 300ft car stop, brakes work to normal again. incident happened in quiet fm road, about 1 miles from home. mileage 22k.

Vehicle led headlights are too bright. oncoming traffic flashes high beams at me thinking my brights are on creating a hazard for myself and oncoming traffic. many times i am blinded by the blinding lights of their high beams beam lights being flashed and have gone off the road due to the blindness. i have contacted american honda but have not received help. the dealer has adjusted the headlights with little effect. the vehicle was purchased recently. it has led headlamps, and was a late model 2017 recently purchased as a new vehicle. i am afraid to drive the vehicle at night due to the frequent events of oncoming vehicles flashing their high beam headlights in response to the perception that my high beams are on. as a result of this, i have to flash my high beams in response to let the oncoming traffic know my high beams are not on. sometimes opposing traffic leaves their high beams on in retaliation to the perception my high beams are on creating a temporary condition of blindness on my part and has cause me to run off the road. i need your help in getting american honda to help resolve this. thanks you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2017 honda pilot. while attempting to park, the vehicle accelerated spontaneously, drove over a curb, and crashed into a building. a police report was filed. there were no injuries. the vehicle was towed to a collision facility. the dealer was not contacted. the manufacturer was notified of the failure. the vehicle was not diagnosed or repaired. the approximate failure mileage was 10,600.

Today, 01/8/2019, the emissions system problem warning appeared on dash while driving car at approximately 45mph. vehicle was in economy mode. just had the vehicle in the shop for b01 service two days ago. blogs state that it is a know fuel injector or fuel injector rail problem.

Tl* the contact owns a 2017 honda pilot. while driving at unknown speeds, the brake pedal was applied, but failed to respond. as a result, the vehicle crashed into two vehicles. in addition, there was an abnormal vibration in the vehicle. there were no warning indicators illuminated. the air bags did not deploy. there were no injuries and a police report was not filed. the vehicle was towed to an independent mechanic for auto body repairs. the local dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired for the brake failure. the failure mileage was unknown.

My wife was driving the vehicle on 09-27-18 and the vehicle lost power, the dash lit up orange, and several warning lights cane on and started beeping. as she attempted to pull over to the side of the road, the issue reset itself, and the vehicle resumed power again. the vehicle was taken to honda for a final repair for transmission issues the following day. it is 9 days later and the vehicle is still not repaired. per the service advisor, the dealership has replaced 3 wiring harnesses under the dash that they say were defective from the factory, along with 2 modules. the vehicle is unsafe to drive in its current state, as it itermittently loses power. the vehicle had to be towed to the dealership in august due to the push button transmission going into neutral while driving, and losing forward power. the vehicle would not go into park or neutral.

Driver seat belt is very short, comparing to other makes and models can not reach the dash when trying to clear window or dash if something is on there seatbelt locks up about quarter way to dash. major safety issue , have to buy extender for overisezed person...

My car showed up warning message "emissions system problem" when in motion and it is really scary as the vehicle was having passengers (including kids) and in the highway driving. i couldn't focus on what to do but rather stop on the side of the road. then i was able to do bit of google and got to know this is a common issue with the 2016-17 honda pilot and i can drive the car to home with the warning. car is having 33k miles on it and still under the warranty. it has all the recommended maintenance work done according to the manufacturer recommendations. after i got the warning message at night, the very next day i drove it to the honda agent and they checked the car and they mentioned there is a software update needed to be done and needs injector replacement. they also mentioned they are getting pilots with this error more often now and i am not alone. the error code it shows is 'p0430'. a brand new vehicle with just 33k miles getting injector replacement is not what is mentioned in the owners manual. if this is getting again and again the cost of owning the car seems really expensive and worthless. specially with the issues of emissions the car may stall anywhere and create a safety hazard for the passengers and others on the road. i would recommend honda comes in and fix this issue in all the 2016-17 pilot cars even outside the basic warranty as a recall without putting their customers in trouble. thanks.

Purchased our 2017 pilot straight from dealer in feb 2017; by summer, brakes would squeak when pressure applied - got much worse over time. sent multiple videos over next 12 months, had car in for repair at least once a month - service dept could never resolve issue, despite replacing brake pads and entire brake system. per dealership, american honda motors refuses to acknowledge problem despite dealership doing so.

Every few days we get a indicator that reads “keyless start system problem”. have replaced the battery in fobs, no change. indicator comes on when starting the vehicle & stays on until turned off, may or may not come back the next time starting it.

While driving at highway speed the driver's-side wiper stopped working. had to stop on hard shoulder. issue was not obvious. the rain was not going to end any time soon so my partner ended up driving their vehicle in front of me with the hazards flashing at low speed so i could follow them closely until we could get to an exit and leave the pilot at a park-and-ride. this was very dangerous: sudden loss of visibility and then being stranded on the hard shoulder with trucks passing closely. took the pilot to the dealer the next day. they removed a rubber cover from the wiper mount and tightened the bolt that is underneath. the service adviser said they can come loose in the winter due to the wipers getting stuck in ice. i am amazed that this relies solely on friction to function given how dangerous it is when they fail.

Water leaks under front passenger/driver foot area under the dashboard when going through a carwash. dealership stated it could be because sunroof was not completely flush with the body and water enter through sunroof in excessive amounts.

Excessive hydroplane with stock tires

We were driving on i90 highway from chicago to michigan. suddenly we heard loud sound on the roof of the car and than shattering sound from the glass. we opened a cover a little to see what happened and the glass of the sunroof was broken and shattered. there was very lighy traffic on the highway and there was no vehicles in front of us. we stopped to inspect the roof and there was no sign of impact or objects inside. it just broke by itself. temperature outside is around 65, no rain, few clouds. we were driving at speed around 70. temperature inside of the car is set on 73. nothing unusual or different than any other day.

Tl* the contact owned a 2017 honda pilot. while pulling into a parking space at a very slow speed, the vehicle suddenly experienced unintended acceleration and crashed into a utility pole. the vehicle was destroyed and towed. the driver and front seat passenger sustained torso bruises from the seat belts, which did not require medical attention. a police report was filed. the vehicle was towed to an independent mechanic who indicated that, after starting the vehicle, the engine continued to rev extremely high. the manufacturer was notified of the failure and sent a representative to evaluate the vehicle; however, no failure was found. the cause of the failure was not determined. the local dealer was not notified. the failure mileage was 20,000.

While driving on a busy road with my wife, my vehicle shuddered while accelerating, and began jerking and slowing down before losing all acceleration. multiple warning lights went off, and the tranmission automatically shifted to neutral. the transmission is a 9 speed, push button shift. we we were almost rear ended by the vehicle behind us while attempting to coast to the shoulder. while attempting to figure out what was going on, i was unable to shift the vehicle into any gear. it would not shift into park, reverse, or drive. i contacted the honda dealership and reported the issue and had to have the vehicle towed. while waiting for 2 hours on the sode of the road for towing, i was unable to get the transmission to shift into any gear. it was only after the tow truck driver arrived, and i shut the vehicle off that the car finally shifted into a gear. the vehicle is currently at the honda dealership and being diagnosed. there were 4 error messages that i received when all of this occurred. i have photos, and a video of it as well. this is not my first issue with the transmission. it has been to the shop twice before for shuddering when shifting at low speeds, and not shifting properly. the vehicle currenly has around 18,500 miles on it. fortunately this tranmission issue happened on a side access road, and not on the turnpike, or the end result may have been an accident involved. the dealership cannot explain why the transmission shifted to nuetral and completely lovked out the ability to shift or move it under its own power. i do not feel safe driving the vehicle, and feel that it is a hazard to other drivers. i have video of the transmission not shifting but was unable to load that as an attachment.

Tl* the contact owns a 2017 honda pilot. the contact stated that the traction control, anti-lock brakes, hill assist, vehicle stability assist, and trailer stability assist warning indicators illuminated and remained lit. the vehicle was taken to honda village (371 washington st, newton, ma) where it was diagnosed, but the failures could not be duplicated. the vehicle was not repaired. the manufacturer was not notified of the failures. the failure mileage was approximately 12,000. the vin was not provided.

Tl* the contact owns a 2017 honda pilot. while driving in a parking garage, the vehicle accelerated rapidly on its own without warning. the contact stated that the vehicle stopped and resumed normal operation. the vehicle was taken to twin city motors (10545 memorial blvd, port arthur, tx 77640), but was not diagnosed or repaired. the manufacturer was notified and filed case number: 08652108. the failure mileage was 13,150. the vin was not available.

Travelling on a i-80 w about 60 mph from nj to pa , for no apparent reason the sunroof shattered. cracked opening was about 1x3 ft in oval shape. no overpass or other vehicles on the front and also no elevated rocky area along the highway where this happened. we initially thought it was some rock -but no chance whatsoever for that. honda dealer said they can look at it , but most likely insurance will have to cover it.

When neutral button is pressed once and ignition turn off and car exited by driver car remains in neutral. auto park function does not put car into park. the service technician at hill country honda confirmed ‘‘tis and states it is normal. this not what is described in the owners manual nor in online videos. this misinformation resulted in the honda pilot rolling out of the garage and colliding iwith another car after the driver had turned off ignition and exited the honda pilot. the pilot honda pilot should remain in neutral after exiting car only when car wash mode is activated according to the manual.

My sunroon exploded on the freeway (interstate 575 going 65 mph + )- i have had the car for 6 months (brand new). no accident occurred due to it - but was driving on the freeway and it exploded. 1/3 of the glass went into the car and 2/3's of the glass fell behind and scratched the top of my car. talked to the dealership and they said it must have had an crack already in it and noticed scratches on the roof. if this ever gets recalled - i would like to be reimbursed. the cost for repair is over $600

Tl* the contact owns a 2017 honda pilot. the contact stated that the odor of fuel could be detected inside the cabin of the vehicle. there were no warning indicators illuminated. the vehicle was taken to the dealer (wilde honda, 1603 e moreland blvd, waukesha, wi 53186), but the failure could not be duplicated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 1,500.

Transmission over heated after side gasket failed at 1224 miles since new. single owner, new vehicle. dealer tightened gasket, put fluid in it. and returned vehicle to owner.

I was driving on i-40 in nashville, tn, moving slowly due to traffic congestion when what sounded like an explosion occurred. i could not immediately figure out the cause but my passenger noticed wind noise and pushed the sunroof visor back. glass fell in the car. we stopped at the next exit and found that the sunroof had a huge hole and the glass had fallen onto the visor. nobody was injured because the visor kept the glass out of the cabin. we were shaken but i was able to maintain control and get out of the way of traffic.

Tl* the contact owns a 2017 honda pilot. while driving various speeds and attempting to turn the steering wheel in either direction, the vehicle accelerated rapidly on its own without warning. the contact stated that the vehicle stopped and resumed normal operation automatically. the vehicle was taken to a local dealer (atlantic honda, 1375 sunrise hwy, bay shore, ny 11706 (631) 665-0005) where it was diagnosed, but no failure was found. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 14,000.

New pilot elite just over 2 months old and with roughly 3800 miles on it had the sunroof (not panoramic moonroof) blow out on a rural highway with no cars or objects in sight. nothing hit the car or flew into view prior to explosion. this occurred 100 miles from home and on a sunday so the car had to be limped home to be taken to the dealer the following day. the dealer claimed they took pictures and communicated with american honda of the circumstances. they told me it was determined that the sunroof blew out because it had been weakened by rock chips over time even though we had never seen a single blemish in the sunroof and we look through it regularly because we have small children and look at the airplanes through there. when i picked up the car after i had to pay out of pocket for the repair, the service manager showed me the alleged rock chips in the paint on the roof.. there were way too many there for a 2 month old car. when i got home and showed my wife the “rock chips”, i realizes that there wasn’t a single rock chip forward of the sunroof and it dawned on me that those weren’t rock chips but gouges in the paint from shatter glass all of which were behind the sunroof.

At highway speeds, when passing any oncoming large vehicle, the hood flexes, shudders & moves violently up & down as if it is only held by the secondary latch. when parked, there is no perceptible play or looseness at the latch or hinge area. the dealerships have been no help in resolving this problem.

My tailgate window exploded while parked probably due to pressure. you can clearly see it exploded from the inside out. i contacted my local dealer, honda of concord as well as honda of america and they refused to acknowledge the issue.

Tl* the contact owns a 2017 honda pilot. while driving 20 mph, the vehicle stalled and the check engine warning indicator illuminated. also, the brake pedal was applied, but failed to respond. the contact stated that it was difficult to keep the vehicle aligned while driving. the vehicle was taken to scott honda of west chester (706 autopark blvd, west chester, pa 19382, (610) 692-6000). the vehicle was repaired, but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 65.

The driver seat seatbelt is too short to comfortably buckle while wearing winter clothing, or for individuals with a larger stomach. in addition it is not possible to lean forward while stopped to look around obstacles when pulling out of a location with limited visibility. this leaves no choice but to use an aftermarket extender or just not buckle up. it is significantly shorter than the passenger side or any other vehicle i’ve been in. this is a confirmed issue with many other owners per online forums.

The power steering warning light (steering wheel and exclamation point) comes on intermittently. slight wobble in steering wheel when it happens. took it to dealer but they can not duplicate nor find any error codes. concerned for safety if there is a problem with steering.

The front drivers side seat belt is way to short for a normal human being. i’m average height and weight but when i attempt to put the seat belt around me it barely fits. once i manage to get it locked there’s no slack.in case of accident the seat belt will cause injuries. this vehicle needs to be recalled immediately

The emission light continually comes on in the truck they make it go off after a month or 2 back on again.

I have 2017 honda pilot touring. i have a reoccurring problem with the anti break mitigation system. it continually activates in multiple driving situations that do not require it to activate. this problem occurs when i'm driving at different speeds, with and without the cruise control is set, and on any type of road. i have taken it to the dealership 5 times to have this problem corrected. they have been able to duplicate the problem. they have tried to repair this problem 5 times without success. the anti break system continues to activate incorrectly on almost a daily basis. the dealership has stated that there isn't a problem and that i can turn off the anti break system and drive my vehicle without it. i paid for this feature and i do not think that i need to turn it off as it is a safety feature of my car. this is a serious safety issue and it needs to operate correctly. i also had to replace the fuel injection system.

The vehicle has started jerking while accelerating.

Tl* the contact owns a 2017 honda pilot. while driving various speeds, the vehicle jerked forward and the windows functioned independently. the dealer (serra honda grandville, 4260 kenowa ave sw, grandville, mi) was unable to duplicate the failures. the vehicle was not repaired. the manufacturer was notified and did not assist. the failure mileage was approximately 13,000. *tt *tr

Driver side seat belt doesn't extend enough. i had to buy a seat belt extender.

The drivers seatbelt is very short and doesn’t allow any movement at all times.

This is the 4th time now that we have had to bring out pilot in to be serviced for the same thing. when we turn the car on, multiple errors come on out of nowhere. power steering, the speedometer and many other things stop working. they reset it and it happens again. they have changed the battery and done something with the alternator but neither of these things fixed the actual problem.

While driving with the family on the freeways in arizona, california and nevada at speeds between 65-70 mph, the pilot hood vibrates and flexes intensely. the flexing movement is very unstable when strong winds or a semi is passing. we are worried this stress and fatigue on the locking mechanism will become compromised and let go of the hood.

Tl* the contact owns a 2017 honda pilot. while the vehicle was stationary, the contact noticed mold in the rear seats and in the folds of the doors. honda of kirkland dealer located at 12420 ne 85th st, kirkland, wa 98033 diagnosed that water entered into the vehicle through a sealant gap of the firewall behind the dashboard. the vehicle was replaced with a new one by the dealer. the manufacturer was not made aware of the failure. the failure mileage was 4,500. the vin was not available.

Tl* the contact owns a 2017 honda pilot. the contact stated that the driver's seat belt was too short. the contact stated that the seat belt made it difficult for the contact to move the seat to optimal position and becomes too tight when he moved the seat forward. lindsay honda (5959 scarborough blvd, columbus, oh 43232, (614) 864-5250) advised the contact to purchase an extender since there was no remedy for the failure. the manufacturer was notified of the failure. the vin and failure mileage were unknown.

The capless fuel filler neck has a design flaw that allows water to get behind the outermost flap. in colder climates, this water can freeze between the flaps, preventing the fuel flap from opening, making it impossible to get a gas pump in to refuel the vehicle. the only solutions are to wait for it to get above freezing (if you have that luxury while waiting to refuel), manually applying a heat source (kind of dangerous with gas), or trying to manually chip away at the ice without breaking anything.

Tl* the contact owns a 2017 honda pilot. while attempting to fill up the fuel tank, the contact noticed that ice was lodged in between the first and second fuel nozzles. the contact had to chip away the ice to fill up the tank. the dealer (boch honda, 279 providence hwy, norwood, ma 02062) was aware of the failure and stated that honda was working on something in the next few weeks regarding the failure. the vehicle was not repaired. the manufacturer was contacted, but could not assist. the failure mileage was 800. the vin was unavailable.

The transmission in my 2017 honda pilot, a 9 speed, is not switching gears smoothly. at first, i took the car back to the dealership and they explained that the vehicle needed a transmission computer update. it was fine for approximately 3 days and is back to banging gears. the vehicle was consistent in both cold and warm weather. this was aggravated in traffic conditions.

The adaptive cruise control system is dangerous. the vehicle slams on the brakes when approaching vehicles ahead and the vehicle behind me then has to slam on their brakes. this has happened multiple times. so far i have avoided an accident, but there have been times that it was a very close call. the vehicle behind me had to swerve to another lane to avoid hitting me. the system is very jerky, speeding up and slowing down when following a vehicle ahead. it will speed up by 2-3 mph and then slow down and speed up again. i have made sure that the windshield is clear to allow for the camera to see the vehicle in front of me. i had a previous ford motor vehicle and their adaptive cruise control worked wonderfully.

This might be an unknown issue, but upon startup, the brake pedal is very stiff and hard. few times, i couldn't start the car because the brake was so stiff, i couldn't press on it with my foot, and it went into accessory mode. i took it to 3 different dealers, they keep telling me that it's normal. advantage honda tried replacing the battery, but that didn't help. all they could do is a multipoint diagnostic on it, where the computer won't show anything. dealers are telling me it's normal, but why is my neighbor's 2017 honda pilot not giving him the same problem? it can't be normal because when i first purchased the car in aug. 2017, and up until mid oct. 2017, the brake pedal was fine. then after that, it only happen overnight, then now it's happening every time i start the car, it gets very frustrating when you have to slam the btrake pedal in order to start the car. i've driven other vehicles with push button starts for many years in the past, and i've never encountered an issue like this. could this be an issue with the hydraulic brake system loosing vacuum supply where dealers don't want to bother taking a closer look at the issue because they don't make that much money if it's still under warranty? i've called honda of america, they told me to bring it to a dealer, but dealers are not helping or even explain why is the brake pedal doing that other than say it's normal. as soon as i start the car, the car runs fine. please help me understand why my car is like this. thank you for your help.

The drivers seatbelt is very small and limiting. as a person of larger size (not obese) i am barely able to fasten the seatbelt comfortably unless i scoot the seat all the way back, at that point i cannot reach the pedals. i am unable to lean forward to look for it oncoming traffic safely. the dealership reports that this is normal for the drivers side to be smaller and i should get a seat belt extender (after market). the passenger side fits perfectly. unacceptable.

When driving at highway speeds & a truck or large vehicle passes me in the oncoming lane, my hood vibrates & lifts as if it is being blown open. it's nerve racking & distracting since the car is otherwise quiet & tight. i'm afraid that one of these times the hood will actually fly open. when parked, the hood seems to be tightly closed with little or no play. it only occurs when an on coming vehicle like a semi or bus passes me from front to back. the nearest honda dealer to our current home is more than 50 miles away. i have owned many other honda's but this 2017 pilot is a new body design. this problem occurs every time we drive on highways or a fast moving large vehicle goes by. it has done it since we took delivery of it brand new.

Second row, driver's side seat belt failed to retract making it impossible for passenger to remove the belt and exit the car. seat belt had to be manually cut with scissors so that passenger could remove the belt and exit car.

Front sunroof shattered spontaneously while vehicle was in motion at 45 mph on a highway. external temperature was 50 degrees.

Since purchasing my 2017 honda pilot in september 2017, i have had to replace two windshields due to rocks kicked up by other vehicles. on a third occasion, another rock created a minor crack and chip in the windshield. the first incident that required replacing the windshield occurred on september 8, 2017, while driving southbound on u.s. 75 in richardson, tx, near the george bush freeway. the second incident requiring windshield replacement occurred on november 21, 2017, while driving southbound on u.s. highway 297 near vernon, tx. the latest incident that resulted in minor damage occurred on december 22, 2017, while driving northbound on u.s. highway 75 in richardson, tx, near galatyn parkway. this 2017 honda pilot is the second honda pilot i have owned/leased, and the prior vehicle incurred no glass damage driving the same route over a three-year period. the other honda vehicles, accords, were driven on the same general route since 2008, with no windshield damage. i am concerned that honda may have reduced the thickness or quality of the windshield glass or other materials used in the windshield, or made a design change affecting the windshield. windshield damage can be a serious safety hazard reducing visibility while driving.

Two times my 2017 honda pilot with only 2600 miles on it has lost engine power at speeds of 45 plus miles per hour. the service engine now light flashes along with all other system warnings including emission warnings, vehicle stability warnings, and engine power failure warnings. i have read at least 30 other complaints on the internet about this happening. it is extremely dangerous if there is no shoulder and tractor trailers behind you like happened to me. i was five miles from a safe exit on an uphill incline. this is a very bad accident waiting to happen. car also feels like it is misfiring often leading up to these events over three days. vehicle is at dealer a second time, but i am very concerned about what i will be told. the first time i was told nothing is wrong. from what i have researched honda is aware of this problem as early as february 2016 and is still not acknowledging it.

Driver side seatbelt is markedly shorter than passenger side as well as other current year honda models. my wife is shorter than i and when she positions the seat, she has barely any travel in the belt. this could be very dangerous and apparently has been previously reported and is documented in various forums on the internet.

Known issue- driver side seat belt too short to allow adequate vision when merging, etc. many consumers resorting to seat belt extensions online. this is a safety issue- driver belt easily 10 inches smaller than passenger belt.

I just bought a new pilot after owing a 2011 for 6 years. i never had any issues with my 2011 pilot seat belts. on the 2017 pilot, the driver's side seat belt appears to be several inches shorter than the passenger's side. it makes it difficult for me to be able to move the seat to an optimal position because it traps me in too tightly if i move the seat forward or raise it higher. i am a shorter person and i'm not able to position myself comfortably due to the shorter seat belt. instead i am forced to sit lower and all the way back. how is this safe?i took it to the dealer and they explained that the driver's side seat belt is attached to the floor, where the passenger's is attached to the seat, which makes that seat belt have lots of extra room. the dealer said i need to purchase an extender since there is no fix to this problem, as "it is a design flaw". i don't feel this is a safe option. i should be able to use the seat belt without needing an extender. the safety rating of the car is based on using the standard seat belt, not an extender. please have this issue recalled so they can either install a longer seat belt or they need to move the seat belt mounting on the driver's side. (a longer seat belt would be an easier and less costly option, in my opinion.) thank you.

Takata recall

This is the 6th photo uploaded from the previous 5 that have already been sent.

Started vehicle and getting ready to back out of garage and suddenly these six problem lights came on in dashboard!

I purchased my 2017 honda pilot brand new earlier this spring. never had to use the heat until fall came around and i noticed the front dash heats do not work while the vehicle is in idle. i have taken it in to the dealership for an inspection and it was determined there is an issue that needs to be corrected with a software update from american honda. i’ve been playing phone tag with honda since and finally got to speak with james (1-800-999-1009 ext 117753), today from american honda. he did not assure me that the issue was being looked into or that they were working on something to correct it. instead, told me repeatedly that there are no issues with my vehicle and it was designed that way. he states he’s spoken with my local dealership who has confirmed that my heaters do not work properly, but again continued to tell me there were no issues with my car. obviously there was a fault in the design, and he refused to admit that or offer a adequate resolution. when i asked to be escalated he offered to connect me with with another representative to review my case. i assured him i did not wish to speak with another representative and requested a manger at which point he told me he was a manager. a manger offering to connect me to a representative? where’s the logic in that or any of this? honda does not deserve anyone’s business if they aren’t willing to make an effort to find a resolution.

Rear windshield spontaneously imploded upon closing rear door of vehicle. stationary. no extreme temperatures (santa cruz ca) , no extreme conditions. just imploded. i read countless similar stories online. check edmunds.com. hi

If i set cruise control and go down a hill or incline it does not maintain the cruise control and continuously gains speed up to 10-15 miles over what it is set at. could go higher, but i notice it and hit the brake which shuts it off. i brought this to the attention of the dealer where i purchased the car and they say this is normal and there is nothing wrong with it. i disagree and see this as a safety issue.

The adaptive cruise control system is defective and dangerous. slams on the brakes when approaching vehicles inside considered safety zones. slows vehicle from 75-80mph on the freeway to less than 60mph. vehicles behind forced to brake to avoid collision. changing lanes the vehicle failed to resume highway speeds in a acceptable manner potentially causing vehicles in that lane to brake to avoid collision. in traffic the system is so jerky it can't be used. the system also fails to recognize an open lane and resume speed. the system also responds to vehicles to the driver's side lane and slows down and won't resume speed. in left or right turns on the freeway at freeway speeds the system reacts to vehicles across lanes and slows the vehicle to less than a safe operating speed causing a potential danger to not only the car we are in but to cars following behind . the collision avoidance system also malfunctions by the "brake" warning light comping on for seemingly no reason.

On at least two occasions, i accidentally pushed the engine start button while my car was in motion. on one of these occasions i was trying to hit my emergency flashers but instead, pushed the engine start/stop button. in doing so the car cut off while i was in active traffic. in oncoming traffic, it took me several seconds to get the car restarted. that was absolutely scary. another incident with my new pilot is the engine idle feature. this is the feature that while holding down the brakes, allows the car to turn off/remain idle to save gas. my incident with this feature was when i slowed down to turn the corner, the idle engine feature kicked in(i guess because i had slowed down too much), and the car went into the engine idle mode. this again was scary as i was making a right turn from a very busy, over 50 miles per hour highway.

At approx. 40,000 miles and after only 2 years of ownership, emissions problem dash warnings illuminated during normal use. dealer diagnostic reveals all fuel injectors need replacement. discovered that this problem is known to honda’s to affect 2016 and 2017 honda pilot models. an internal service bulletin revealed that the problem was due to an error during manufacturing, yet no recall has been announced and honda is not assisting customers in repairing the issue. instead, honda ian leaving customers to pay $1,500 to replace the fuel injectors. fuel injectors should last the entire life of a vehicle. honda should be liable for this problem which is well-known and researched as their responsibility.