2017 FORD Fusion

Ford is not giving me a loaner and needs car for 30 days
9/16/21 had appt at dealership for noise in engine and white smoke coming from tail pipe on cold starts. Was told it was bad alternator.
paid 1250. I dont think it was the alternator because I had no starting problems, no light problems and the auto start stop worked on the car when in fact if the battery was even low the auto start stop does not work. Check engine light came back on 4 hours after getting out of shop. When returned home 7 hours later on a friday night I left a message with service advisor asking to save the old alternator cause check engine light was on again and dont think alternator was the problem. He never returned my call on Monday. I called back on Tuesday and scheduled car to go back in for service. That’s when I was told of coolant in the cylinder heads. The service tech { Josue } said Ford might cover the repairs. That is when I advised him that was done in March 2020. He acted like he didn’t know but I know they have my full history that was performed at Ford dealerships. He advised it can take up to 30 days and they need the car. I am a single mother and only have 1 car and no family to help get to work and back. He told me no loaners were available. I asked even though I had just spent over 1200 3 weeks prior and this is a warrantied part that has been fixed 18 months prior. Not to mention in Feb had to replace 2 air conditioning hoses that had small leaks in them for $900. What if the engine fails again and its out of warranty? This is a lemon and I feel Ford knew of the transmission problem in Sept when they said it was the alternator but they new the transmission was only going to be under warranty for 2300 more miles and wanted it to lapse before bringing the problem to their attention.

Just got my car i’m financing (used) it’s been giving me problems since i got it slow acceleration, overheat . , engine stalling start and go option isn’t working . can i have a professional assist me with a recall maintenance please

We own a 2017 ford fusion with 72,000 miles and i took it to the dealer because the engine light came on, after a couple of days at the dealer they contacted me and said i needed a new engine due to the coolant intruding in one of the pistons , i did some research on line and found out that a lot of other people seem to have had the same issue with the 2.0 eco boost engine and found out that the engine block is defective from the manufacturer, i reached out to ford customer service and they said they couldn’t help me with this issue since my warranty was expired , i ended up replacing the engine for a new one at a cost of over 8,300 dlls and i was told to keep my receipt in case of a recall on this issue . i didn’t want to buy another car since i i just had purchase a 2025 f-150 and i don’t want 2 car payments and my wife’s 2017 ford fusion is in an immaculate condition except for the engine failure .

The contact owns a 2017 ford fusion. the contact stated while driving 60 mph, he noticed white smoke coming from the rear of the vehicle. the check engine and coolant warning light illuminated. a dealer was contacted. the vehicle was taken to a dealer where it was diagnosed that coolant was leaking into cyclinder#3 and that the engine will need to be inspected. the vehicle was not repaired. the manufacturer was notified and provide the contact with the recall number and opened a case. the contact was relating the failure to technical service bulletin: 22-2134 (low coolant, white exhaust smoke and/or illuminated); however, the vin was not included in the bulletin. the contact was referred to the nhtsa hotline for assistance. the failure mileage was 122,000.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the power train fault message was displayed, and check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, causing engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. after investigating the failure, the contact related the failure to the customer satisfaction program: 21n12. the manufacturer was notified of the failure, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 55,352.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the engine coolant temperature warning light illuminated. there was white smoke coming from the exhaust pipe. the contact pulled over and had the vehicle towed to an independent mechanic, who determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 110,000.

The contact owns a 2017 ford fusion. the contact stated that the passenger’s side doors failed to open as intended. the contact stated that the door handle had detached from the door. there was no warning light illuminated. the contact stated that the door failed to open from the outside. the contact stated that the failure had occurred twice. the dealer was not contacted. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was 87,419.

My engine is now in need of replacement after 87k miles due to a coolant intrusion that ford refuses to do a recall for my car. however, they recalled other 2017 ford fusion se’s with 2.0 engines for the same issue.

I believe my 2017 ford fusion should be included in the recall for the becm for the 2019-2020 because my charging port has a sticker with qr code and ( cd391 phev ) and i keep having intermittent problems with the battery energy control module

I own a 2017 ford fusion with 49,300 miles. the engine light went on and the car was shaking and couldn't be driven over 40 miles per hour. i brought it to the dealer and they said that the coolant leaked into the engine and that i needed a new engine. i recently found out that these engines are defective, and ford knowingly has been selling these cars.

I have a 2017 ford fusion titanium with the 2.0l ecoboost engine that has 72,890 miles. i experienced rough idle for about a week then my check engine light came on. i had the engine light checked and showed the code p0302 which is a misfire in cylinder 2. when i proceeded to leave the place of business where i had the light checked white smoke came out of my exhaust upon start up and was still coming out by the time i drove home. i proceeded to do my research over the next couple of weeks following and found out it is a known issue and ford will only cover if under power train warranty, even though it happens outside the warranty time frame just as much as with in the warranty window. i proceeded to have my car towed to the dealership and a diagnostic done and they said that everything i stated above is exactly the issue along with the pcm self-test showing p0217 engine over temperature condition was detected, and the engine long block assembly does have to be replaced.nothing showed up on my dash to warn me of overheating or anything of the nature. only the check engine light appeared.

I pulled straight into my garage, put the car in park, took my foot off of the brake pedal, and the car drove forward. if there wasn't a pole in between the car and the garage wall, it would have gone through the wall.

I was driving and proceeded to park and i couldn't shift from drive to park. it happened twice since the 20th of march. i had to turn off car and shift again. the car shifted at that moment. it seems this issue is 'common' in the 2017 ford fusion automobiles. these cars should be recalled to solve this issue. thank you for your assistance in advance. if you have any questions, please call me at [xxx] or email [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Transmission becoming unplugged causing vehicle to not shift properly or not at all. vehicle was put into reverse made it about 5 feet and couldn't shift into any other gear after that.

Tl* the contact owns a 2017 ford fusion. the contact stated that while driving at various speeds, the vehicle would stall with the check engine warning light illuminated. ford service (3230 satellite blvd, duluth, ga 30096) was made aware of the failure and informed the contact to bring the vehicle in for diagnostic test and repair. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was 66,000.

Tl* the contact owns a 2017 ford fusion. the contact stated while driving approximately 10-20 mph, the vehicle started to decelerate independently. the contact checked and verified that the vehicle was in the proper gear. the contact stated that the vehicle failed to accelerate and stopped independently. the contact turned off and restarted the vehicle however, the gear shifter failed to shift out of park. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the shifter link bushing needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and informed the contact that the vin was not under recall. the approximate failure mileage was 60,000.

Vehicle had 62579 miles when it threw a p1299 code for engine overheat. ford checked and said the engine was leaking coolant into the cylinders and it's a common problem on the 1.5 l eco boost engine as per tsb 20-2100. they also said it's out of warranty due to being over 60000 miles. from research it looks like ford has a known issue with this engine and they are not willing to stand behind it and fix it as they should.

Check engine light on with misfire code reading. replaced plugs, coil packs, replaced again by dealer, now it is eating antifreeze, adding it every few days, heat doesnt work when needed. today it notified that it was over temperature, so pulled over and added more antifreeze.

After driving on the highway approximately 30 miles i came to a stop sign. stopped and went to accurate again, car shifted so hard it felt like someone rear ended me. got to the next stop sign not even a quarter mile down the road. stopped began to accelerate and it happened again. continued my trek onto the freeway, car drive fine, shifted gears fine. after about an hour on the freeway i came into traffic, stopped, began to accelerate again and the same thing happened. this time my car began to violently shake. i pulled over to the side of the road. the wrench icon popped up on my dash. i shut the vehicle off. after sometime attempted to start the vehicle again to see if i could limp it to the next exit, vehicle continued shaking violently. had to have vehicle towed off the road. currently waiting to get it into a ford deal ship for diagnostic. car is still inoperable. consumer had it diagnosed by a ford dealership who confirmed it is an internal manufacturer failure. vehicle was manufactured in april 2017 and the recall is for cars manufactured may 2017- june 2017. consumer contacted the ford company asking for help, but no help was offered.

The contact owns a 2017 ford fusion. the contact stated while driving 15 mph, the front driver’s side tire became flat. the contact attempted to change the tire but was unable to remove the lug nuts. the contact called aaa however, roadside assistance was also unable to remove the lug nuts. the contact stated that the lug nuts were swollen due to the heat. the vehicle was then towed to a local dealer. the mechanic removed the lug nuts and repaired the tire. the manufacturer was informed of the failure. the failure mileage was approximately 32,528.

Brakes failed - low brake fluid light came on - upon startup - putting vehicle in gear multiple warning lights came on - brake pedal went all the way to the floor - reduced stopping capability - an accident waiting to happen dealership replaced 3 of 4 brake hoses; two hoses had bubbles and the third had ruptured a day earlier brakes were spongy

Was driving my cat and it popped up shift system fault. i couldn't move my car. it stalled in the middle of the road. i contacted several people about this. found out the shifter cable came loose from the transmission. the clamp that hold its on was gone.i happened to just backed up and this happened. if this was to happen driving this could have resulted in a serious accident

The contact owns a 2017 ford fusion. the contact stated that whenever the gear shifter was placed in reverse, the gear shifter inadvertently shifted out of reverse without driver input. there was no warning light illuminated. the vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. the vehicle was not repaired. the contact was relating the failure to nhtsa campaign number: 17v427000 (power train). the manufacturer was not informed of the failure. the failure mileage was approximately 65,000.

Shift linkage keep detaching from the the transmission causing the transmission too slip. it detaches often it’s been going on for 2 months now. i called ford dealership to see have they heard of this problem and they answer was no. it might be a recall on this vehicle.

My car has 77,116 miles. the check engine light came on. took it to the dealership. engine was blown. coolant intrusion into #2 cylinder. the engine had to be replaced. according to the dealership this is a known problem with this engine fords aware but not recalling it. looked online and a ton of exact same complaints

The contact owns a 2017 ford fusion. the contact stated that upon shifting his gear lever into drive(d), the gears began to blink as the "system shift fault" warning light illuminated. the contact was able to move the vehicle into reverse(r); however, the shifter had become stuck in reverse. after the contact was able to place the vehicle into the park(p), he towed the vehicle to a dealer where they informed him that the shifter cable bushing needed to be replaced. the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 52,000.

The contact owns a 2017 ford fusion. the contact stated while driving 60 mph, the check engine warning light was illuminated and the vehicle began to stall. the contact stated he was able to park on the side of the road and restart the ignition before driving to his destination. the contact took the vehicle to 2 different independent mechanics and was informed the fourth cylinder was needing to be replaced. the vehicle was repaired but he continued to experience the failure. the contact took the vehicle to the local dealer where it was diagnosed with needing the engine to be replaced. the vehicle was not repaired but was pending repairs. the manufacturer had been informed of the failure. the failure mileage was approximately 93,000.

The contact owns a 2011 ford fusion. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the contact took the vehicle to a parts store for the vehicle to be diagnosed. the contact was informed of a cylinder misfire on cylinder #2. the contact took the vehicle to an independent mechanic to be repaired however, the failure persisted. the contact took the vehicle back to the mechanic who replaced three additional cylinders however, the repairs failed to fix the vehicle. the mechanic diagnosed the failure as a coolant leakage into the cylinder but could not repair the vehicle. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 129,000.

My 2017 ford fusion 2.0l awd with ~ 70k mileage car started to show an acceleration hesitation when starting from a stop on thursday and friday of the week. the following monday morning, my car would start to vibrate when at a stop sign or traffic light when in drive. over the following couple days, the vibration became excessive to the point that the car would vibrate excessively and stall if left in drive when at a stop. when one is at a stop and puts the car into park, the engine rpm's immediately surge and then settle down to a normal rpm. there were no warning lamps or messages on the dash. i took the car to my local meineke on friday of the same week and they determined that it was a torque converter issue and that is something that they could not do. i then took the car to my the nearest ford dealership in which they confirmed that the torque converter was indeed the issue. they said that they did get warnings from their obd reader but there are still no warning lamps on the dash. the ford dealership filed a claim with ford as a torque converter and/or transmission are a known issue at this time. my car is the same model year, made at the same factory in the same assembly time as a known recall. my issue is similar to recall no. 17v427000, but not exactly the same yet. reference: https://auto-recalls.justia.com/ford/fusion/2017/17v427000/ i drove the following few days while waiting for ford's approval to proceed with the repair/replacement but now feel the car sporadically surge at highway speeds and it's getting more noticeable over time. ford declined my car for a recall. if one googles the same model and issue, there are a lot of people with the same issue around the same mileage. i'm continuing to hesitantly drive as i need to get to/from work. i'm proceeding with getting the torque converter/transmission replaced via the ford dealership at at a cost of ~ $5k as i have no other options at this time.

Cracked flexplate on 2.0l ecoboost motor. apparently this is a common issue on those ford motors and it is not a recall, what i think it should be once it is a manufacturing defect and a repair will cost about 4k.

Have had engine light on for months, have taken it in to be fixed and finally i was told it is from coolant intrusion into the cylinder 3 that i would need a new engine. ford refused to fix it because it has 80k miles on it (bought it used at 56k) i have an extended warranty through the place i boughr it but its been weeks waiting on their decision to fix it or not. 6k to fix a car ive had less than 2 years and this is a know. issue, so well known the warranty place is only allowing new engines to approved cases and the new engines are the same price as rhe rebuilt ones!! ford knows rhis is an issue, every mechanic i have spoke to knows this is an issue, theres service bulletins but no recall on the 2.0l ecoboost, just the 1.5.. why? im told recalls dont hit til over a million people are affected or complain? how messed up is that?? meanwhile people like me who have not had the car long either pay or are out a car. ps there is a class action lawsuit against ford for the 2.0 l so if you own a fusion maybe look into joining! i know i am!!!

The contact owns a 2017 ford fusion. the contact stated that while operating the vehicle, the gear selector failed to shift from the park position. the vehicle was towed to the local dealer who diagnosed that the gear selector module was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 41,000

The contact owns a 2017 ford fusion. the contact stated that gear shifter failed. the contact sated that when the driver attempted to shift the gear shifter from reverse into drive, the gear shifter failed to shift into the drive position. the vehicle was towed to the dealer to be diagnosed. the mechanic informed the contact that the gear shifter cable was fractured. the dealer replaced the gear shifter cable. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 130,000.

The contact owns a 2017 ford fusion. the contact stated that while driving at various speeds, the vehicle stalled upon the depression of the accelerator pedal with several unknown warning lights illuminated. the contact had taken the vehicle to the dealer where a mechanic was able to reset the vehicle; however, the failure persisted. the contact was then notified by the dealer that her vehicle was not included in nhtsa campaign number: 17v427000 (power train). the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was unknown.

The contact owns a 2017 ford fusion. the contact stated while attempting to start the vehicle it requires a jumpstart. the contact stated no warning lights was illuminated. the vehicle was not diagnosed or repaired. the manufacturer was informed of failure and told the contact was not included in a recall. the failure mileage was approximately 10,000.

The light keeps going on and off to check engine and there is a code for misfire in cylinder 2 and i had the spark plugs change and had the coil packs check and also constantly filling the antifreeze up my mechanic says to call ford because of the issue that was posted and i tried but they are giving me run around and saying there’s nothing out there for this problem but there is and i only had the car 3 years and less that 60k on it what do i do now to fix it

The contact owns a 2017 ford fusion. the contact stated that while moving the middle driver’s side air condition vent, the vehicle would suddenly shut off. the failure had occurred on multiple occasions. the cause of the failure was not determined. the local dealer and manufacturer were notified of the failure. the failure mileage was 60,000.

The engine overheated with no warning. the first time this happened was in traffic, and luckily the warning quickly went away. it seemed like a bug or maybe a faulty thermometer. then it started running rough on startup and i noticed the coolant was empty. white smoke from the tailpipe. it was affected by the coolant intrusion tsb 19-2346, confirmed by the dealer. no cel or other malfunction indicator besides the overheat warning. as the car was out of warranty at 80k miles, i was made to pay $3k (normally $8k) for a new engine.

Timing cover oil leak. dealer said this is a know issue on ford fusions, but warranty expired at 60,000. my vehicle has 69,902 miles. $2,800 repair estimate.

The contact owns a 2017 ford fusion. the contact stated while driving at undisclosed speeds, he became aware that the check engine warning light was illuminated and there was an engine misfire. the contact took the vehicle to a local dealer to be diagnosed. the mechanic replaced the spark plug; however, the failure recurred. on another occasion, while driving, the vehicle started to overheat. the contact pulled over and added coolant in the reservoir and waited for the engine temperature to cool down before driving to his residence. the vehicle was taken to an independent mechanic and the spark plugs were replaced however, the failure recurred. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 94,561.

Coolant leak to the engine.

Lug nuts on 2017 ford fusion se swollen/distorted and very difficult to remove from tire. it is available for inspection upon request. there is potential for safety risk due to driving with these damaged lug nuts as one may break, causing the added weight to shift to the other lug nuts, breaking them as well and worst case scenario my wheels comes off while i’m driving. problem was identified/presented itself during the process of attempting to get state inspection when car failed for rear brakes and independent service member was trying to charge $300 to replace, attempted to change out brakes on own as well as through personal mechanic, which is when true problem with lug nuts came to fruition. even unable to take them off with included lug removal tool that came with car as well as universal lug wrench. now in the process of going to get lug nuts inspected, extracted and replaced via professional, independent service center. there were no warning lamps, messages or other symptoms of the problem prior to the failure, and the issue first appeared on august 14, 2021.

I was in my neighborhood heading to the store at the top the street i heard something like a clunky noise sounded like something fell out the bottom then it stopped immediately after no light or anything on to make me think of any issue with my car it started leaking like something broke kind of a burning smell then it wouldn’t move it would come on shift gears but not move at all it’s now been at ford since last week they are trying to find the problem i guess seems to me like it’s part of the recall with torque converter they left me a voicemail saying it was a lot of metal and maybe the engine not sure

Loses power .. cylinder misfire p0301 diagnostics

The contact owns a 2017 ford fusion. the contact stated that a crack had formed over the passenger’s side dashboard which caused the air bag to be exposed. the contact stated that no warning light was illuminated. the contact called the dealer about the failure and was informed that her vehicle was not covered under recall or warranty. the manufacturer was also notified of the failure. the contact was referred to nhtsa for further assistance. the vehicle was not repaired. the failure mileage was approximately 17,000.

Shift linkage bushing disintegrated causing the shift linkage to separate completely from the transmission. lost all ability to put car into any gear, including neutral. couldn't even override the transmission selector lockout to put car into neutral as entire transmission was disengaged. car was immobilized in the middle of the road while my girlfriend attempted to parallel park. whole front half of car was left stuck in the traffic lane. incident happened around 1pm pacific time on 10/25/21. dealer said my specifc vin isn't covered under recall affecting similar ford fusion/edge models. there were warning lights that appeared on 10/22 or 10/23. i can't remember for certain. at that point the car still shifted fine. i thought it was some kind of electrical malfunction or malfunction with the gear selector dial.

The contact owns a 2017 ford fusion. the contact stated upon starting the vehicle, the "power steering assist fault" and "service advance track" messages illuminated on the instrument panel. the contact stated that the steering wheel lost power steering and was significantly more difficult to steer. the dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnostic testing. the contact referenced nhtsa campaign number: 18v167000 (steering). the manufacturer was notified of the failure but did not provide any assistance. the vehicle was not diagnosed nor repaired. the approximate failure mileage was 34,886.

Unable to place vehicle in park or shift vehicle with reliability. vehicle does not safely reflect the gear that it is in (i.e. lever in park, transmission is actually in reverse). while vehicle is in a gear, it may not actually move at all. currently displays error message: shift sys fault, service required.

I have 61,000 miles on this ford fusion 2017 and the rotary shifter module needed to be replaced already. i was unable to put the car into gear or get it out of park. it simply would not rotate and move. i had to take the car to south bay ford to complete a repair. they replaced the rotary shifter assembly and upon my research i found that other owners are having similar issues.

Tie rods, outter and inner tie rod threads where stripped from ford motor co. causing complete loss of steering while operating the vehicle. tie rod separated with out warning while operating the vehicle nearly causing a accident at speeds of 55mph+

The contact owns a 2017 ford fusion. the contact stated while attempting to reverse, the vehicle failed to move. the vehicle failed to shift into park and neutral without warning. the vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the approximate failure mileage was 44,469.

The contact owns a 2017 ford fusion. the contact stated that the check engine warning light was illuminated. the vehicle was taken to a local mechanic where it was diagnosed with coolant leaking into the engine. the vehicle was then taken to a local dealer where the diagnostic test result was confirmed. the vehicle was not repaired. the manufacturer was informed of the failure and the contact was awaiting a response. the failure mileage was approximately 92,000.

Swollen lug nuts that can’t be removed because they have swollen to be too large for the included jack as well as any other 19mm socket. my 2011 fusion had this problem and i spent approx $200+ to fix for all wheels inc labor (was labor intensive to strip off outer casing of swollen lugs), now my 2017 fusion has the same issue and i cannot out on a spare to replace my completely flat tire- will need to get towed to fix

On the highway we lost the steering assist function. the dash lit up with steering assist failure. due to this system failing on the highway, i almost had an accident while in a turn, i went across the rumble strips toward the wall and just barley missed hitting the wall. when the power assist failed this made the vehicle harder to control then a standard manual steering car, it took a great deal of force to control the car.

I drove about 11 miles total to get on the interstate, when i was about 7-9miles into my drive, my steering wheel started to lock up. i slammed on my breaks, and kept twisting and turning my steering wheel for about 2 miles to the nearest gas station. i had tons of lights pop up on my dash and they said my steering system is failed. something along those lines. it said something about my shifter being messed up as well? i have had 0 lights on, 0 warnings, nothing. if i was going any faster than i was i could’ve been seriously injured. i almost ran straight into a bridge before i slammed my breaks on to ensure i wouldn’t hurt myself or wreck the car. not sure why my steering would just all-of-the-sudden go out? i haven’t had any problems previous to this situation so it’s very unsafe and honestly terrifying. this situation could’ve gone south really fast, if i would’ve been on the interstate it could’ve been fatal.

The contact owns a 2017 ford fusion. the contact stated that the vehicle was taken to the dealer for routine maintenance and tire rotation and it was discovered that the lug nuts on all four wheels were swollen and the wheels could not be removed from the vehicle. the cause of the failure was not yet determined. the manufacturer was not notified of the failure. the failure mileage was 57,000. the vin was not available.

Multiple times, the car will not change gears. turning the knob to reverse or drive, and the light indicates a gear for one second, then goes back to park. it has happened in parking lots a few times switching from reverse to drive and i need to stop the car and restart it a few times when i am blocking traffic. no warning lights and the car otherwise acts normal. i called ford, who said they were not aware of any issues and asked me to take it to a dealer

The contact owns a 2017 ford fusion. the contact stated that while the vehicle was stationary, the vehicle failed to shift out of park. additionally, the wrench warning light was illuminated. the vehicle was towed to a local dealer where it was diagnosed with needing the actuator replaced. the vehicle was not repaired. the manufacturer was informed of the failure and informed the contact that the vin was not included in a recall. the failure mileage was approximately 20,000.

The contact owns a 2017 ford fusion. the contact’s grandson stated that while driving approximately 65 mph, the transmission failed to shift as designed. the contact’s grandson stated that the vehicle was driving like the transmission was slipping. the contact pulled over and had the vehicle towed to a local dealer where it was diagnosed with needing the transmission replaced however, the vehicle was not repaired. the contact stated that the check engine warning light was illuminated. the manufacturer was informed of the failure and informed the contact that the vin was not included in a recall. the failure mileage was approximately 76,000.

The car stalled a few times wihile on my way home with no warning had to restart the vehicle so as i needed to accelerate or slow down the vehicle would start shudder and jerk as it felt like it was slipping out of gear no warning light was illuminated. i had to have vehicle towed to my house looked up issues it said it may be transmission so then i had the vehicle towed to a independent mechanic business and was informed to take the vehicle to a ford dealer that there were 2 recalls associated with my vehicle the recalls were through the nhtsa vehicle safety reports. (power train) and (torque converter). however my vehicle was the 1.5 version and was having the exact same problems as the 2.1 version being covered through the vehicle recalls. since my vin was not included i did not have it repaired. they included both issues in the quote was over 6000 dollars but less if one of the problem. this was in june/2020 and the car had 97 k miles on it.

Coolant is leaking inside the engine and is contaminating oil. noticed it during oil change. there are others in online forums with the same issue over many years to current. this is a huge issue as there is a flaw in the engine design concept and the only fix is to replace the engine or a majority of the engine.

Got gas and put car in drive and the shift knob went to park automatically . tried to put car in drive again and same result happened. the picture showed on my dash and i research oned it and found it was the bushing on shift cable had broke. the car was totally disabled from driving. the 2016 fusion had recall on this but i have a 17 and the ford dealership is not finding a current recall for the bushing my car.

My gas tank does this sucking noise and it's been fixed once but it keeps having this same issue and cuts my car off. it takes 15 to 30 minutes before it starts up again. when i looked up the issue i noticed other for fusions had been having the same problems.

The contact owns a 2017 ford fusion. the contact stated while driving 75 mph, the service advancetrac and another unknown warning light was illuminated. the contact stated that the steering wheel became difficult to turn. the contact was able to drive to his destination. the contact took the vehicle to the local dealer and made them aware of the failure. the contact was informed that nhtsa campaign number: 18v167000 (steering) was not associated to the failure. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was 132,748.

Power steering became difficult to turn and handle while driving, this just suddenly happened without warning, my son's safety was at risk by not being able to handle the steering, shortly after the steering assist fault warning light came on, service traction advance warning light and hill assist not working light came on. he shut the car off for about 10 mins and restarted the same lights are on. he is unable to drive it due to the steering is so hard. about 2 weeks prior to the above incident, transmission went out (it was repaired). waiting to hear back from warranty company

The contact owns a 2017 ford fusion. the contact stated that while driving, the vehicle was shaking. the tire pressure warning light was illuminated. the vehicle was taken to the local dealer for routine maintenance and the contact was informed that the lug nuts were swollen. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 38,461. the vin was not available.

The lug nuts on the wheels have "swelled" so that the wheels cannot be removed in an emergency for replacement. this problem is well known and was pointed out to me a a danger when i had my wheels rotated. the shiny metal covering the steel lug nut separates preventing the lug nut wrench from fitting and allowing for removal of the lug nut. 2017 ford fusion energy titanium

The contact owns a 2017 ford fusion. the contact stated that while reversing, the electric gear shifter failed to shift from park to reverse. the contact stated that the electric gear shifter would shift into reverse but rotate back into the park position. the warning message "shift system error" illuminated. the vehicle was towed to the contact's residence. the contact stated that he maneuvered the electric gear shifter and was able to drive the vehicle to the dealer where it was diagnosed that the shifter cable bushing needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and referred the contact to nhtsa. the failure mileage was approximately 81,000.

The contact owns a 2017 ford fusion. the contact stated that the vehicle would intermittently hesitate upon depression of the accelerator pedal without warning while in either in the drive (d) or reverse (r). the contact initially took the vehicle to a dealer where she was informed that there were no recalls associated with the vin and was offered no assistance. the contact then took the vehicle to an independent mechanic where an extensive diagnostic test was performed and it was discovered that the torque converter had failed and needed to be replaced. upon investigation, the contact discovered nhtsa campaign number: 17v427000 (power train) which she linked to the failure. the manufacturer was notified of the failure and the contact was informed that her vehicle was not included in the recall; she was then referred to the nhtsa for assistance. the vehicle had been repaired. the failure mileage was approximately 200,000. added comment: before the complete break of the transmission, i was noticing some hesitation with changing gears and going dead from a stop. going down a hill on coast the back of the car made a roaring sound. at these moments, the car gear shift would be slightly hard to turn to park or drive. the transmission would also seem to slip. note: the actual odometer was 189293 when the issue happened and repaired. even though this was not on the recall list, it should be added because i experienced the same issue with my transmission as the others. i have attached my invoice for the repair. not included are the 2 prior wrecker bills from having it towed to my house, and then had it towed to lonnie cobb's ford for repair, which the car sat for weeks with no repair. third wrecker bill is included on the repair invoice. from clement automatic transmissions. the consumer stated before the transmission failed, there was hesistation when switching gears. the vehicle would die from a stop. when driving down hill the vehicle would make a roaring sound. the consumer believed the vehicle should have been included in the recall, as it displayed the same failure described in the recall notice. at the the time of the failure and repair the odometer read 189293.

On 2/13/2022 while in orlanda florida only at @ 29k miles, engine light came on steady, but with no rise in temp - dealer told me to drive it home (chicago) it went out, then later came on solid again running rough, with leaking fuel and coolant inside and outside, and burning smoking exhaust and at strong smell of fuel everywhere = fire hazard. another delaer replaced long-block and told me it was a known issue found on an internal ford tech serv bullettin they were not allowed to give or show me. should have been recalled.

When i turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as i kept driving i stopped the vehicle turn it back on road home and kind of let the car just roll home i turned right again and the vehicle did the same thing but it was even worse it was making this ugly noise it started leaking transmission oil my battery ended up dying the gears it were just kind of like moving by themselves there's just weird like i don't know if it was recharging or what it was doing but my car was just going all kinds of haywire it's at the ford dealership now at southway ford that has been there for about 3 weeks i've asked them if they can do a diagnostic test on it they send my car still in line i've asked him if they can do recalls they said there's no recalls on my car so if someone can please give me a little leah a little advice here and help me figure out what exactly is going on with my car i am out of i've been without a vehicle i'm trying to get a rental car at least i was told to maybe have my car towed to a different dealership and see if they can expedite the test or whatever right now my car is not running it is at the dealership and i have no information as far as what exactly is wrong with my car all i know is my car kept saying transmission not in park stop safely now and then the once the battery died it never turned back on again so what should i do

Trunk randomly opens. sometimes the car is started, sometimes it’s not. happens whether in gear or not.

Issue with sync 3. major concern is the vehicle is equipped with a safety feature if there is an accident. 911 assist is a sync feature that can call for help if you are involved in an accident and are unable to make a call yourself. 911 assist works with sync 3 to alert emergency responders when there is an accident and relays important information such as the type of crash that occurred, the number of seat belts that were being used, and whether an airbag has deployed. the apim/sync 3 is malfunctioning on the vehicle where there is no gps and the phone does not connect. this "safety" feature is useless with the apim not functioning correctly in the event of an accident. without gps, emergency responders would not have a location and without phone connection, this could be a tragic result. the dealer has not not been confirmed or inspected to date as i had to make a service appointment.

3/22/22 check engine light illuminated and had cylinder 3 misfire code p0303. this was around 4 pm. car was driven home and sat in driveway until 8 pm. went to go pick up dinner, and rough idle began and interior heat was not working at all. cel was still illuminated but car was driving fine. did notice a sort of "vinegar" type of smell that quickly went away after driving. 3/23/22 remote started vehicle to go to work and then i realized billows of white/blueish smoke were coming out of the exhaust. ran outside and shut the vehicle off. towed to mcgovern ford of framingham in framingham, ma. complete engine failure due to coolant leaking into the cylinder. this all happened very quickly. the second the engine light came on, i scheduled the first available appointment on april 18, 2022. less than 24 hours later it resulted in complete engine failure. there were no warning indicators other than the check engine light. this is a known manufacturing defect on ford's part and they have yet to support their customers in resolving this issue. i have a 2017 ford fusion, with 63,000 miles on the clock, and it was purchased as a certified pre-owned in december of 2020. it has the 2.0l 4 cylinder turbocharged ecoboost engine. mcgovern ford has no loaner vehicles available until the april 18th date, and ford/warranty company will not cover a rental cost. i need a vehicle to commute to and from work, and now i am without a vehicle for the foreseeable future due to a manufacturing defect knowingly sent off the production line by ford motor company - of which they refuse to rectify.

The contact owns a 2017 ford fusion. the contact stated upon reversing on a roadway, she depressed the brake pedal and shifted into drive, but the vehicle failed to respond and would not move. the contact stated that the vehicle remained in the middle of the road blocking traffic. there were several unknown warning lights illuminated. an independent mechanic arrived at the scene and diagnosed that the shifter cable bushing had detached. the independent mechanic tied a cable around the cable bushing and he was able to drive the vehicle back into the parking space. the vehicle was towed to the dealer where it was diagnosed that the shifter cable bushing needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty and the vin was not included in a recall associated to the failure. the failure mileage was approximately 66,758.

The contact owns a 2017 ford fusion. the contact stated that while the gear selector was in the park (p) position, the gear indicator displayed the neutral position instead. also, while driving at various speeds, the vehicle lost motive power and stalled. on one occasion while driving over a railroad track, the vehicle lost motive power and stalled. the vehicle was taken to the local dealer who diagnosed that the transmission shift cable bushing had failed and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure but no assistance was offered. the failure mileage was 90,800.

My daughters words: in all my life we have owned ford vehicles, and never in my 18 years have i experienced a situation such as i have with the 2017 ford fusion my mother purchased after our 2018 car accident. in the past year i have become the primary driver of the fusion. at first nothing seemed to be wrong, a simple check engine light. i immediately went to the local autozone and used the code checker to see what the light was signaling. the code stated a misfire in cylinder 2, so we took it to shealy's auto in cayce for a deeper look and spark plug replacement. after mr. shealy and his team replaced the coil, and the spark plugs all was fine for a few days. we received the car back and two days later the check engine light returned. this prompted a swift return to mr. shealy where he re-checked the code and lightly examined the state of the engine. mr. shealy turned the vehicle into the on position and ran the code checker, after receiving the same misfire as before he opened the hood and partially removed the plastic cover over the engine. after confirming his technicians had replaced the proper coil, and all spark plugs, mr. shealy cleared the code and sent me on my way. 3 days later the car began running slightly warm, then violently throwing the code, overheat wildly, turning off electronic to reduce engine heat, and rethrowing the cylinder misfire when examined by the mechanic.

Canister purge valve (cpv)” in this vehicle malfunctioned before reaching 75k, becoming stuck in an open position, which could create an excessive vacuum in the fuel vapor management system. resulting in check engine low speed stalling and gas tank vacuum

My 2017 for fusion stopped changing gears and when trying to change gears it sounded awful and was very rough. sheehy ford said it was the torque converter and found numerous office issues with in the transmission. repairs were $5k. thank goodness for ford customer support( my awesome rep kiara) who provided financial help for the repairs. i have lots of articles about the same issue and am shocked that the se model wasn’t included in the recall.

The contact owns a 2017 ford fusion. the contact stated while his daughter was reversing out of the driveway at approximately 5 mph, the vehicle failed to shift into gear. there was no warning light illuminated on the instrument panel. the vehicle was taken to the local dealer where it was diagnosed that the shifter cable bushing had failed. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 63,000.

Trunk randomly opens while driving. this has now happened 10-15 times over the past couple of years. i was unaware of nhtsa until researching the problem tonight after it most recently happened or i would have reported sooner.

The car will not shift. the car will start but i cannot shift from park to neutral or drive

The contact owns a 2017 ford fusion. the contact stated that while operating the vehicle, the front window defroster was inoperable causing a visibility hazard to the driver. additionally, all the windows in the vehicle were inoperable and would not roll down. the cause of the failure was not yet determined. the local dealer was notified of the failure but no assistance was offered. the manufacturer was not yet contacted. the vin was not available. the failure mileage was 92,000.

When putting into reverse it jolts and shakes and makes a real loud noise and says vehicle and low gear and needs to be stopped (not sure of the exact wording} then when put into drive it does the same thing but not as rough as i try to continue to drive forward there is no power i barely step on the gas and it sounds real rough and loud it seems like it's hot under the hood more than usual i had to diagnose test run it's saying it's the power train system it's eating through all my gas the electrical has been acting weird the last few months but there was no warning signs popping up on my dash until out of nowhere my check light engine came on i called the dealership here in ogden utah they stated that my vehicle is outside of the recall time frame but it seems like everyone with a 2017 well actually from the last 10 years there's been issues it seems and it's all the same problem mostly i really don't think i should have to come out of pocket since this is an ongoing issue with ford and their fusions

The contact owns a 2017 ford fusion. the contact stated while his wife was driving the vehicle, the brake pedal was depressed to the floorboard with the brake warning light illuminated on the instrument panel. upon inspection of the vehicle, the contact discovered splattered brake fluid underneath the vehicle. the contact had the vehicle towed the dealer and was provided an estimate to replace both brake lines. the manufacturer was also notified of the failure and the contact was informed that there were no recalls on the vehicle and that the warranty did not cover the repair. the contact was then referred to the nhtsa for assistance. the vehicle was not repaired and remained in the possession of the dealer. the failure mileage was approximately 74,000.

I have a 2017 ford fusion bought in june 2020. (no warranty) oct 2020 the transmission went out. i replaced it. august 2021 the wrench came on and was giving code p0302 cylinder 2 was misfiring. changed all the spark plugs and coils except #2 because the was stuck or stripped. 5 people and ford dealership (they wanted to much) tried to get it out (no luck) took it to a shop they got it out but had to re thread it. it drove fine. then one day i'm driving and my car literally started over heating and said i was low on coolant pulled over and let it cool down gave it more coolant. drove it like nothing to see here. everything was fine, so i thought 1 week later it did the same thing but the coolant kept running out and my car immediately started to blow out smoke actually turned off before i could pull over in the middle of the freeway (extremely dangerous) for everyone called. i took the car back to the mechanic and told him what was wrong and this dude said i blew the engine i need a new one. wtf! how? gave me a quote for $4900. #ford you need to do a effin recall bruh how is literally everyone going through the same gd problem? its a malfunction with ford. then to find out that ford has a faulty built engine block that allows coolant to leake over to spark plug #2, #3 causing them to misfire, knowing it will cause problems for the consumer is down right evil disgusting and dishonest. people are spending hard earned money on these cars getting loans, to get reliable working cars to take car of our families. only to have the car stop working at no fault of our our own. i hate ford for this warranty or not yall knew this was happening to these 1.5 eb engines and i know there's lawsuits out there for this. i'm definitely looking into that

While driving, the dashboard goes black. when this happened, i slowed down to stop. after i’m almost stopped, the engine stops and spins the gear shift into park making grinding noise as cars do when they go into park before coming to a complete stop. this has happened twice.

Steering wheel wobbles and is loose. can pivot up, or right / left about an inch. not a rotational loose (like worn bushings). pivot point is right behind the wheel itself, as if it was the bolt that is part of other recalls (but 'not applicable' to my vin???). only 33k miles on car. 2017 year fusion. taking to dealer to "fix" today. issue noticed during light morning commute on 5/18/2022 no other inspection to date. no warning lamps, messages, or other notices, now, or prior.

The contact owns a 2017 ford fusion. the contact stated while driving approximately 35 mph, the high engine coolant temperature warning light was illuminated. the contact drove the vehicle to an independent mechanic and was informed that the head gasket needed to be replaced. the vehicle was not repaired. the vehicle was then taken to the dealer to be diagnosed. the contact was informed of coolant intrusion into the cylinders. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was 108,849.

As i was driving my shifter cable bushing came off in the parking lot and my cable came loose. i couldn’t switch gears and i had to shut off my car. it put my car into automatic parking brake but i checked under the hood and my shifter linkage was detached and the bushing was missing. had this happened on the open road it could’ve caused a wreck.these bushings are made poorly.

The contact owns a 2017 ford fusion. the contact stated that the cross-traffic alert button detached from the dashboard. the contact stated no warning light was illuminated. the contact took the vehicle to the local dealer, where it was diagnosed with needing the cross-traffic alert button to be replaced. the vehicle was not repaired. the contact took the vehicle to another dealer, sheehy ford lincoln of gaithersburg (901 n frederick ave, gaithersburg, md 20879, (301) 358-4443), and was referred to the manufacturer for assistance. the vehicle was not diagnosed. the manufacturer had been informed of the failure. the failure mileage was approximately 25,000.

Vehicle constantly has 12v battery dying. replaced with new battery and same thing 12v battery keeps dying. hooked up my current meter to the car and it is constantly drawing 11amps from the battery. pulled fuses until the current draw stopped and issues is coming from the apim. i also did some research into the issue and it appears a lot of people are having the same issue where the apim is not shutting off. how has there not been a recall on this yet? this can be dangerous if you can't start your car and your stuck in a snow storm for example.

The contact owns a 2017 ford fusion. the contact stated while shifting the vehicle into drive(d), the vehicle shifted into park(p) and the “shift system fault” and "service required" messages were displayed on the instrument panel. the vehicle was towed to the residence. the contact stated that the gear shifter bushing had deteriorated. the vehicle was not diagnosed; however, the contact had purchased the bushing. the manufacturer was contacted but provided no assistance. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was 76,872.

Both driver & passenger break line hoses have had to be replaced at only 56k miles. there was no corrosion on the hose, nor any wear & tear. there was a lengthwise split in the rubber exterior of the hose and breakdown of the interior braided hose which lead to break fluid leaks. occurred on both driver & passenger front hoses.

The apim in the vehicle is malfunctioning causing a constant drain on the 12v battery system. i brought the car to ford and they said it is a common issue with the apim malfunctioning, they quoted me 1800 to change the apim which i can not afford. i was driving to work and my car smelled like rotten eggs, i started feeling nauseous and light headed. when i got to work i opened my trunk to get my backpack and noticed the smell was really strong in the trunk and was coming from the 12v battery. i touched the battery and it was scorching hot. after some research i found out that the rotten egg smell was the battery producing hydrogen sulfide gas which can be fatal. i believe an investigation should be opened to look into this for if i passed out behind the wheel from the gas myself and others would have been at risk of injury or death.

The shift bushing that attaches the shifter cable to the transmission has degraded then subsequently detached in the past in 2021. in 2022 after the shift bushing was replaced, it has now degraded again (without detaching yet) causing the vehicle to be stuck in reverse or drive after shifting vehicle. this has caused me on multiple occasions to place the vehicle in reverse to backup into the roadway and become stuck without the ability to shift the vehicle out of reverse. the only way to correct it was to turn off the vehicle to force it into park then start the car to place it into drive. this same thing occurred in the previous time before it detached. being stuck in the roadway without the ability to shift is very dangerous. this is all due to having a 3 dollar shift bushing degrade over time. i hope ford takes this seriously and replaces this shift bushing with a safer alternative.

The contact owns a 2017 ford fusion. the contact stated while the vehicle was parked in her driveway on a hill without the emergency brakes, the vehicle rolled down the hill and bumped into her husband's parked vehicle. the contact took the vehicle to a local dealer but was unable to duplicate the failure. the contact stated on april 2022, while she was driving at an unknown speed, the vehicle began to shake and failed to go over 50 mph. the contact stated no warning light was illuminated. the contact took the vehicle to a local dealer, where it was diagnosed with needing the transmission to be replaced. the vehicle was repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 17v427000 (power train), however, the vin was not included. the manufacturer had been informed of the failure and transferred her to the nhtsa hotline. the failure mileage was approximately 72,000. the consumer stated she should be reimbursed for the repairs.

The contact owns a 2017 ford fusion. the contact stated while the vehicle was park(p), the instrument panel indicated that the transmission was in drive(d). due to the failure, the contact's husband called for a tow; however, the tow truck driver was able to instruct her husband over the phone on how to correct the failure. once the vehicle was able to be driven, the contact's husband called the dealer where he was informed about the defect. the vehicle was taken to the dealer where the defective part was replaced. approximately six months later, the same failure recurred while the vehicle was in neutral(n) but the instrument panel showed the vehicle in park(p). the contact's husband was able to perform the same repair to correct the failure. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was unknown.

On the dash board the tool light ranch come on , that’s when my car switch is stuck in park and won’t go into gear. it’s been happening for a while i took it to ford… nothing. october 28 is when the situation first started and was stuck in park for hours.

The contact owns a 2017 ford fusion. the contact stated while at the car wash, the air bag warning light illuminated. the vehicle was taken to the dealer but was not diagnosed. the contact was informed that the vin was not under recall and he had to pay out-of-pocket for a diagnostic test. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 65,000.

While driving the vehicle the vehicle stalls or stops when attempting to shift to either reverse or drive. an alert comes on indicating shifter issues then vehicle was inoperable. had to call for a wrecker to have it towed due to the issue. left us stranded in a parking lot away from home. local certified mechanic advised it was bushings, shifter cable to the transmission that went bad on the vehicle. he said there was a recent recall from ford, so i contacted ford by phone. i was told that my vehicle even though it is the exact same recall from ford issue with my car, my vin number was not included into the recall by ford. i'm having to repair my car on my own at my cost.

The contact owns a 2017 ford fusion. the contact stated while driving on a local roadway at an undisclosed speed, the vehicle lost motive power and stalled. the contact stated that the vehicle failed to shift into drive(d) or reverse(r). the contact stated that an unknown warning light was illuminated. the contact called and had the vehicle towed to his son's residence. the vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 69,000.

The contact owns a 2017 ford fusion. the contact stated while driving approximately 10 mph, the trunk would inadvertently open whenever the temperature was over 80 degrees. the contact also stated the trunk would inadvertently open while shifting gears. there was a clicking sound coming from the instrument panel whenever the trunk would open independently. there was no warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 35,000.

The contact owns a 2017 ford fusion. the contact stated while shifting into reverse, the gear shifter inadvertently shifted into park(p). the contact also stated the gear shifter was seizing continuously. the contact turned off and restarted the vehicle and the vehicle operated as needed. there were no warning lights illuminated. the vehicle was towed to an independent mechanic, who diagnosed a failure with the gear shifter. the vehicle was repaired; however, the failure recurred. the contact related the failure to nhtsa campaign number: 22v413000 (power train). the manufacturer was notified of the failure. the approximate failure mileage was 89,000.

Transmission failure while driving causing a safety issue for myself and others while immobilized in traffic. while stopped at a red light on a highway, my car failed to move forward when pressing the gas. there were no warning lights. eventually after several tries the car lurched forward. a warning light finally came on when i reached my destination a mile away. the car was taken to a dealer who diagnosed transmission failure. the car has 63k miles on it and now requires a 5k repair to the transmission. the vehicle is still not repaired due to parts shortages.

Engine dash light keeps coming on. a mechanic check engine number and printed tsb19-2346: 2.0l ecoboost ana says it’s under recall. but ford dealerships around me refuse to do anything about it it. the error message is saying 2nd cylinder miss fire. coolant keeps going low and car started to shut itself down.

The contact owns a 2017 ford fusion. the contact stated while driving approximately 70 mph, coolant entered the engine and the engine overheated. the check engine warning light was illuminated. the vehicle lost motive power and stalled in a construction area. the contact refilled the coolant reservoir and drove to his residence. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 181,000.

The contact owns a 2017 ford fusion. the contact stated that while accelerating at 65 mph, the vehicle began to shake and hesitated with the check engine warning light illuminated. the contact stated that the vehicle would not accelerate above 60 mph; the contact was able to drive the vehicle to the residence. the vehicle was then towed from the home to the dealer where a diagnostic test discovered that coolant had leaked into the cylinders. the manufacturer had been notified of the failure but offered no assistance. the vehicle was not repaired. the failure mileage was approximately 75,000.

Driving vehicle, steering assist fault light comes on, steering wheel locks and vehicle becomes very difficult to operate. locally, ford dealership will not inspect as they will not take any calls in the service department. this is the second time this has happened to this vehicle. vehicle has been previously taken to dealership, to which dealer was “unable to diagnose issue.” vehicle was subsequently repaired, as an independent service center was able to diagnose issue and repair. vehicle drove well for 4 months until today, when second incident occurred. in this situation, other vehicles on the road were in danger as i was unable to turn from turning lane, driving into outer tuning lane, almost striking another vehicle. luckily, i had slowed down enough for vehicle to drive passed me without incident. there is something inherently wrong with the 2017 fusion’s power rack and pinion gear, and i implore ford to do the right thing and look into this matter, as this issue is ongoing and widespread.

Stopped vehicle at a drive though and put in in park. afterword would not shift into drive, only in reverse. had to back all the way through a parking lot to find a safe place to try to park as not to be in the way of other vehicles. fortunately, at the time no one was parked behind me. after turning off the car, it would not start again and had to have the vehicle towed to a dealership for repair. there is a recall on many ford vehicles for this exact same issue due to a shift cable bushing, but for some reason not on this particular vehicle. no warning lights appeared before the issue, only after i killed the car and tried to restart it.

The contact owns a 2017 ford fusion. the contact stated that upon taking the vehicle to the dealer for servicing, he was informed that all twenty of the lug nuts were swollen and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure but provided no assistance. the dealer and the manufacturer were informed of the failure. the contact was notified that the failure was a known issue. the failure mileage was approximately 34,920.

All right, so i have a little bit of bad news for you, so we hooked up a code reader to the car. and there were a couple of misfires. so there's a cylinder to misfire a cylinder or a random misfire detected, a cylinder 3, misfire a cylinder one misfire. so our service advisor thinks that it's probably not an issue with a coolant. an issue with the head gasket, and he would recommend that that gets replaced. and he said, at some point, you might need to replace the entire engine.

The contact owns a 2017 ford fusion. the contact stated that after reversing the vehicle and then shifting to drive(d), the vehicle rolled backward with the transmission failure warning light illuminated. the contact was able to depress the brake pedal to stop the vehicle. the contact stated that the vehicle stopped, stalled, and could not be restarted. the contact disconnected the battery and waited for several minutes before restarting the vehicle and driving to the residence. the dealer and the manufacturer were contacted but offered no assistance. the contact was notified that the vin was not included in nhtsa campaign number: 22v413000 (power train). the failure mileage was 91,000.

******* delete voq ******* this complaint is being marked for deletion because it is an inadvertent duplicate of odi# 11477872*djr ******* delete voq *******

Brakes failed due to loss of brake fluid. luckily i found a puddle under the car and was not driving at the time. this is identical to what is listed for similar ford edge & mkx vehicles under recall 20s42 . independent goodyear repair shop fixed today for over $400 in repairs.

The contact owns a 2017 ford fusion. the contact stated while reversing out of his residence and attempting to move the gear shifter from reverse (r) into drive (d) position, the vehicle seized. the contact stated that the transmission failure warning light was illuminated. the vehicle was not drivable. the contact was able to manually shift the transmission shifter cable and pushed the vehicle out of the road. the local dealer was made aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 60,000. the consumer stated the vehicle was repaired on 08/22/22 at the owners expense.

The contact owns a 2017 ford fusion. the contact stated upon reversing out of the garage, he shifted from reverse (d) to drive (d), but the vehicle failed to respond. an unknown warning light was illuminated. the contact was able to push the back vehicle into the driveway with assistance. an unknown dealer was notified of the failure and informed the contact that the failure was associated with the transmission shifter cable bushing. the contact purchased a transmission shifter bushing rubber from an unknown dealer and replaced the part himself. additionally, the contact replaced the battery of the vehicle as the failure had drained the battery. the contact was able to drive the vehicle. however, the failure reoccurred. the vehicle was towed to the dealer where it was diagnosed that the key fob battery, the vehicle battery, and the transmission cable bushing had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and a case was opened. the failure mileage was unknown.

I have a 2.0l engine with a 6-speed engine. my daughter was on the highway going about 60mph and her car started shaking very badly and eventually shut off. it turns out that it does in fact have something to do with her studs not being welded correctly, and her transmission mounts failed causing the engine and transmission to move rapidly under the hood of her car not being held in place.

The passenger side front brake line failed with no warning. the brake pedal went to the floor, and the fluid warning light do not illuminate. immediately contacted the dealer that had replaced the driver side brake line a few months earlier, after verifying that the inside wheel well was coated wihgt brake fluid. the dealer took it the next day and confirmed the failure and replaced the brake line that they had inspected 3 months earlier.

The driver side front brake line failed with no warning. the brake pedal went to the floor, and it took several more braking attempts before the fluid warning light illuminated. immediately called the dealer when i arrived home and noticed brake fluid all over the inside wheel well. the dealer took it the next day and confirmed the failure and replaced the brake line. the dealer inspected the passenger side brake line, and stated that it was fine.

As i put the car in reverse it shifted really hard and then a warning light came on and told me to check the manual. upon checking the manual i found it’s the powertrain indicator. the car is still driveable but skips and shutters when picking up speed to shift gears. it also hesitates like it wants to stop. i almost stalled out in the middle of the road multiple times while trying to make it back home.the manufacturer was contacted and i was told my particular vehicle was not under the recall. they offered no further assistance.

My 2017 ford fusion started have problems with shifting from different gears. after a week of small shifting issues, it would not shift into second gear. launched into second gear from first very fast. then it wouldn’t shift at all for awhile, then slowly worked between gears. ford said it is the torque converter and isn’t covered by recall. sounds very close and fishy to me. it was made at the hermosillo ford plant and less than a month past the recall for this same issue out of this plant for this year make and model. ford said there is nothing they can do. new transmission is 12 weeks out due to part shortage.

Coming down a hill and the brake pedal felt a little different. thought they might have gotten hot. next day out to the store and pulling left onto a main street 6 lanes wide heard a pop and the brake pedal fell was gone. front left brake hose popped. got it home had to change it out at night. not but three weeks later pulling into the garage i almost ran into the wall. after the pedal went to the floor again. this time it was the front right hose.

Vehicle stuck in park, the shifter cable bushing failed. bushing deteriorated and is completely missing

Rear passenger caliper exploded causing a fire due to collapsed brake hose

Shifter cable bushing wore out, and now shifter cable keeps detaching.

I am filing a complaint in regards to the known safety issue with these cars. my coolant is leaking into cylinders 2 & 3. 60,000 mi, very well maintained vehicle. this can cause fire while driving. my wife and kids use this car. please do something about this. this many of same problem is a recall, class action? thank you.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the shift system fault and transmission not in park messages were displayed. the transmission warning light was also illuminated. additionally, the gear shifter failed to shift into the intended gear, and the parking brake inadvertently engaged while driving. the vehicle was towed to the dealer where it was diagnosed that the transmission shifter cable bushing needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with nhtsa hotline. the contact related the failure to nhtsa campaign number: 22v413000 (power train) however, the vin was not included. the failure mileage was 87,239.

Turned off 2017 ford fusion se 1.5l and received a msg: shift says fault - service soon. car kept telling me it was not in park even though it did turn off. placed wheel blocks behind the wheels because it was "parked" at an angle. i can't understand how the 2017 is excluded from the previous years recalls for the shift bushing issue. after checking the bushing, the car did start but will not shift.

The contact owns a 2017 ford fusion. the contact stated that an independent mechanic had previously replaced the gear shifter; however, the failure recurred while starting the vehicle. the gear shifter seized and was unable to shift to the intended gear. the vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. the manufacturer was not made aware of the failure. the failure mileage was 94,518.

I took my car to the ford dealer today for a oil change and was told that the lug nuts were defective and had to be replaced. they charged me $237.40 to replaced them. i have a extended warranty and they told me they were not cover under this warranty. checking on line i find there is a large number of vehicle that have the same problem with the same lug nuts. why is not a recall on these lug nuts.

The contact owns a 2017 ford fusion. the contact stated while driving approximately 65 mph, he heard a popping sound from the passenger’s side rear tire. the contact stated that the tpms warning light was illuminated. the contact pulled off the roadway and observed that the tire had lost a significant amount of air pressure and needed to be changed. the contact stated that while attempting to remove the lug nuts using the factory provided lug wrench, the wrench was unable to fit the lug nuts. the contact stated that roadside assistance arrived and it was difficult to remove the lug nuts. the contact stated that after much effort, the flat tire was removed and replaced with the spare tire. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that all the lug nuts needed to be replaced due to the design of the lug nuts, which had a chrome cap that became swollen due to friction while driving. the vehicle had not been repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 49,500.

The contact owns a 2017 ford fusion. the contact stated while driving 15-20 mph, the vehicle jerked and stalled inadvertently. there was no warning light illuminated. the contact was unable to veer to the side of the road. the contact was able to restart the vehicle however, the failure reoccurred while driving the same day. the contact stated that the failure had been reoccurring increasingly and the vehicle would only start after several attempts. the vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into the engine cylinders and the failure was associated with ford customer satisfaction program number: 21n12. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline. the failure mileage was approximately 129,000.

The air conditioner blower will turn on all by itself while driving. the on off button for the radio stopped working

The contact owns a 2017 ford fusion the contact stated a more than normal amount of coolant constantly had to be added to the vehicle. after a while, the vehicle began to run rough. the contact stated that while driving at various speeds, the vehicle stalled. the contact would turn off and restart the vehicle and the vehicle would operate as needed. the contact stated that the check engine warning light was illuminated. the contact spoke with a certified mechanic who stated that the failure was related to nhtsa id number: 10169807 (engine and engine cooling). the manufacturer was made aware of the failure and opened a case. the contact was informed that the vehicle was not included in the technical service bulletin. the approximate failure mileage was 107,212.

Vehicle started making noises from the gas cap like vacuum noises. after refueling, car seem like it was having problems starting. after letting it sit for a couple minutes at the gas station, the car cranked but started putting like it wanted to turn off. got to a red light and car suddenly turned off. message shown on dash : auto startstop disabled. manual start required. car still wouldn’t crank. got a scanner hooked up to the car and it said evap purge solenoid valve. there were recalls on this type of problem but not the same engine size. this could have caused a fatal accident had traffic been moving.

I was driving home from work stopped at a red light on a hill.. the light turned green i went to proceed but my car had no power and didnt want to go.. i go it to go very slowly up the hill into a parking lot.. then the wrench light came on which is for the powertrain malfunction.. theyve recalled my car once before for the power train: automatic transmission: torque converter recall number 17v427000.. is it possible that what they did could of been a temporary fix?

The contact owns a 2017 ford fusion. the contact stated while the vehicle was parked and attempting to shift into drive, the "shifter malfunction" - "see service manual" lights were illuminated. the contact stated the vehicle would not shift to drive. the contact turned off the vehicle and while shifting the vehicle to park(p), the vehicle rolled forward and the parking brake engaged automatically. the contact lifted the hood and observed that the shifter cable bushing had disintegrated. the contact had not taken the vehicle to a local dealer or independent mechanic. the vehicle had not been diagnosed or repaired. the contact owns a 2013 ford fusion and had received a recall letter for nhtsa campaign number: 22v413000 (power train). the contact felt that his 2017 ford fusion should have been part of the recall. the manufacturer had been informed of the failure. the failure mileage was approximately 101,000.

The contact's son owns a 2017 ford fusion. the contact stated that the vehicle would fail to start up after multiple attempts. additionally, the vehicle stalled while driving at various speeds without warning. the contact also stated that white and blueish colored smoke was coming from tailpipe. the vehicle was towed to a dealer and a diagnostic test discovered that coolant had leaked into the engine cylinder. the manufacturer was notified of the failure. the vehicle was not repaired and remained in the possession of the dealer. the failure mileage was approximately 66,000.

Front passenger brake line burst summer of 2021 and front driver brake line has burst as of october 2022, vehicle available for inspection and confirmed issues by firestone. when the 2nd brake line burst, driver was on the highway traveling across country, causing a high risk situation. firestone has confirmed the brake lines have burst. vehicle has only been inspected by firestone for this issue. no warning prior to the burst, brake fluid light triggered when pressure lost on brakes. passenger front first occurred summer 2021 and front driver october 2022. again, no warning signs prior to the burst of the brake lines.

The contact owns a 2017 ford fusion. the contact stated that upon starting the vehicle and shifting into drive (d), the gear shifter immediately switched back into park (p) position. the contact was unable to drive the vehicle. the dealer was notified of the failure. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure but no assistance was provided. the failure mileage was 68,000.

While shifting from reverse to drive, car shifted back to park and activated parking brake. unable to move car forward and needed to be towed to dealership for repair. the 2013-16 ford fusions are included in recall on bushing failure, however, my 2017 fusion is not included. however, clearly this is an issue with millions of ford vehicles and recall should be expanded. shift system fault notification appeared after this incident. ford of murfreesboro inspected the vehicle and repaired the failed bushing at the transmission selector.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and hesitated to accelerate. the vehicle was towed to the dealer where it was diagnosed with a hole in the engine causing fluid to leak. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 66,906.

I had just left my sons school and was on my way to pick up my daughter. in the middle of making a left turn into oncoming traffic, my steering wheel locked on me making it hard to complete the turn. cars were approaching from both directions and honking at me to get out the way. i looked at the dash and noticed a message saying service advance trac. then another came on saying no bill start assist. then the traction lights came on. i was able to safely move out the way. i had 2 mechanics look at it. one said it was the steering rack and another said the electronic steering wasn’t communicating with the cars computer system. the one that said the communication was off plugged the car into some type of gadget and the car was working fine for a month or so. then it happened again. i need my car but i am also afraid to drive it because of this.

Trunk keeps popping open on its own while driving. has happened at ranging speeds between 5 and 60 mph, different hours throughout the day, temps between 27 and 70 degrees f. the key fob is in clear site, on its own no one holding or any chance of button being pressed. has also happened while in park, car not running. came outside and it's open, also no chance of key fob being pressed. happens multiple times per day. removed all objects from truck, nothing on inside pressing or near safety release or blocking latch. duplicated with different drivers and passengers present.

The contact owns a 2017 ford fusion. the contact stated that upon starting the vehicle and shifting into drive(d), the gear shifter flashed three times and immediately shifted back into park(p) and independently engaged the parking brake. the contact stated that the "shift sys fault service required" message appeared on the instrument panel. the dealer was notified of the failure. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was 154,000.

The contact owns a 2017 ford fusion. the contact stated that while the vehicle was at the local dealer for routine maintenance, the contact was informed that engine oil was discovered leaking from the oil pan. the contact was advised that the engine oil pan needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure but no assistance was offered. the failure mileage was 33,000.

The contact owns a 2017 ford fusion. the contact stated while driving approximately 40 mph, the check engine warning light illuminated. the contact stated that the vehicle started losing motive power. there was white smoke coming from the exhaust pipe. the contact drove the vehicle to a dealer who diagnosed that coolant had leaked into the long block and determined that the engine needed to be replaced. the vehicle had not been repaired. the manufacturer had been informed of the failure. the contact researched online and related the engine failure to nhtsa campaign number: 17v209000 (engine and engine cooling). the failure mileage was approximately 40,000.

As i was driving my check engine light came on and my car started to jerk. i had some previous issues with my ac and radio delays. i took the car to the dealer and he said my pcm was missing a ground and if i continued to drive it the engine could catch fire. the car is only 5 years old. he says they have seen this a lot in these cars.

Driving straight and the steering locked up causing the car to veer to the left and was not allowing her not to be able to turn the car. my 19 year old daughter ended up hitting a fence and totaling the car.

The contact owns a 2017 ford fusion. the contact stated that while starting the vehicle, the air bag warning light illuminated. the contact stated that the failure had become an ongoing issue. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the air bag control module needed to be replaced. the contact was advised by the dealer that the part was on a national back order. the contact stated that the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was 54,855.

A bushing attaching the shift cable to the transmission is plastic and failed preventing the shifter from moving into drive or reverse. this is a known ford recall for the "shifter cable bushing" on almost 3 million ford fusions, but dealership stated that my ford fusion does not fall into the recall. dealer charged $588.99 to repair a known ford defective part that cost $3.68.

The contact owns a 2017 ford fusion. the contact stated while the vehicle was parked, she was unable to shift gears. the contact stated the shift system fault warning light was illuminated. the vehicle was not drivable. the contact towed the vehicle to her residence. the contact called the local dealer and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 72,000.

This is the second issue within a year time period that this vehicle experienced a loss of brake pedal pressure, it was sent to the repair facility to be inspected. upon inspection it was noted that the brake master cylinder reservoir was empty and the left front brake flex hose was split. the left and right front brake flex hose had to be replaced, the system filled back up with brake fluid and the entire brake system was bleed to restore proper brake operation. the first time was on 10-22-2021 (28,559 miles) the second time the above issued was experienced was on 11-03-2022 (32,721 miles) where that same parts had to be replaced, both the right and left front brake flex hoses.

The vehicle experienced a loss of brake pedal pressure, it was sent to the repair facility to be inspected. upon inspection it was noted that the brake master cylinder reservoir was empty and the right front brake flex hose was split. the right front brake flex hose had to be replaced, the system filled back up with brake fluid and the entire brake system was bleed to restore proper brake operation

The contact owns a 2017 ford fusion. the contact stated that while in drive(d) or reverse(r), the vehicle would jerk with the transmission warning light illuminated. the contact also stated that while driving at highway speeds, the vehicle would decelerate upon the depression of the accelerator pedal. the contact called several dealers in her area and was informed that there were no recalls on her vehicle. she was also notified that due to labor shortages, they would not be able to service the vehicle in a timely manner. the manufacturer was also notified of the failure and confirmed that there were no recalls on the vehicle. the vehicle was repaired by an independent mechanic. the failure mileage was 61,000.

Vehicle lost power at stops over 2 days period, then 3rd day transmission failed completely. repair shop reports that overdrive went out and transmission has to be overhauled.

Engine coolant leaking into cylinder #3. check engine light on and code says engine misfire. coolant very low and if i had not caught it would have eventually blown up the engine possibility causing a catastrophic accident. after research and talking to the dealer this is a very common problem in the ford ecoboost 1.5 and 2.0 engines with as little as 10,000 miles! white smoke pours out of the exhaust on startup each morning with the smell of burnt coolant in the air.

The bushing in the shift cable completely degraded. it is is the exact same thing that happened in recall 22s43. ford dealership is not willing to fix without recall notice due to my car being a 2017 and not 2013-2016. please advise if this model year will get added to the notice. thank you!

When shifting from reverse to drive, my car would not shift and instead forced my shifting knob into the park position. the issue was the exact same as the ford 22s43 recall, where the shifting bushing wears out, however the 2017 fusion is not included in that recall, despite still having the same bushing. i was forced into park and upon inspection, saw that the shifting solenoid was detached from the transmission. if this happened on a busy street, i would have had a car dead in the middle of the road, possibly causing an accident. luckily i was not. i bought the new bushing, dg9z-7k340-a, online and fixed it myself, not knowing about the cap that goes with it, so i will not be able to reproduce the issue. i believe i still have the defective bushing and could show it to someone if needed, but no one has looked at it. my car gave a specific warning (can't recall the details) that, when googled, lead me to videos of the exact issue. i believe it happened once before, but somehow after shifting it in park and back into drive, it went away. that was about a week before the full failure. my main concern is that the 22s43 recall does not include enough vehicles for that issue.

Coolant levels low, coolant leaking into the engine. check engine light on and odbc reader says cylinder misfire.

The contact owns a 2017 ford escape. the contact stated that while driving at various speeds, the headlights became dim. the sunroof, auto start/stop feature and traction control became inoperable. the contact stated that the check engine and traction control warning lights were illuminated. additionally, coolant was leaking from the vehicle. the contact was able to add additional coolant to the vehicle. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted. the failure mileage was approximately 72,000.

The transmission failed again... the original transmission failed at 75,106 miles and ford would not replace it even though it was in the batch flagged as having a transmission issue (assembled in mexico with my vin in the range). i filed a report like this for that one as well. i ended up having to pay $4,700 out of pocket the first time. this next time, the replacement transmission failed at 99,108 miles but this time was covered by the replacement transmission warranty (3yr unlimited mileage)

Purchased vehicle used from a state agency, transmission lurches, won’t go into gears, stays in neutral then launches into gear. can put transmission into drive but the car won’t move for several seconds, will go into drive without warning.

Seat back broke in a collision.

The transmission shifting cable bushing has gone bad. my car will not shift into park it’s stuck in neutral. ford tried transferring but couldn’t. i was instructed to file report online. i have a case number for assistance for repairs.

Car wouldn’t shift to park!

Which drive home from work one day when my brakes just gave out. prior to my brakes given out in august. my brakes begin to feel loose. i set my car down for a few months and as recently as december 10 a had my car towed to ford where they have. let me know that my front brake lines have malfunction i need to be replaced.

The contact owns a 2017 ford fusion. the contact stated that while attempting to start the vehicle, the vehicle failed to start. the contact stated that the power train fault warning light was illuminated. the vehicle was not diagnosed. the manufacturer was contacted, and a case was filed. the failure mileage was 65,689.

When putting my car in park, i received a warning "shift sys fault" confirm park brake apply before exiting the vehicle. my parking brake was never on. when i got back in my vehicle, my gear shift would not let me take put my vehicle into gear. i googled and found it was the gear shift bushing and there was a recall on this part. i was able to take my vehicle to the repair shop and told them there was a recall. they informed me the recall was not for my vehicle because the recall was for automatic transmissions on 2016 and before. how can this exact same part be a recall on an automatic vehicle, but not on an electronic "dial" gear shift?

My 2017 ford fusion , with 58,228 miles on it has a bad engine, which is a known issue, yet not a recall. my engine overheated as i was driving on the expressway. i called ford, case # cas040244200, but my powertrain warranty expired 7/22 . please read what has happened to others while their engine overheats while driving a 2017 ford fusion when coolant gets into the cylinder (in my case it's cylinder #3). also ford was aware of this issue...tsb# 19-2208, but has yet to place a recall

The contact owns a 2017 ford fusion. the contact stated that after his son came to a stop at a stop signal, there was a loss of power steering functionality, and the steering wheel became difficult to maneuver. the tpms warning light was intermittently illuminated. the vehicle was taken to a local dealer, where it was diagnosed that the power steering control module needed to be updated and the steering gear assembly needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 59,250.

The shift cable bushing, which was covered on other ford vehicles in a recall issued on 15 june 2022, failed on my 2017 fusion. this occurred while in a parking lot. the car would not start as it was stuck in reverse. i had the issue repaired at a ford dealer and it cost me $351. this is a known defect yet it would seem as though the scope of the recall was too narrow. fortunately, the car did not roll away, however, it was a very busy lot and i was stranded in the middle of it until a tow truck could remove it.

My motor vehicle shift selector bushing broken out the ford issue is also in the 2017 models

Unknown vehicle needs to be jumped after every drive. i just picked up the car. only have had it for 4 days. have had to jump it twice. it has 61,000 miles on it. i have taken the battery out and in for a charge and tested and it it good was also purchased 7/22. all of the interior screens and lights come on but the start/stop button green light blinks. don't understand why there isn't a recall.

2017 ford fusion with only 60k+ miles on it is having engine issues. coolant leaks into the engine, resulting in a cylinder misfire which can cause an accident and significant engine damage—i now need a whole new engine. i am not the only ford fusion owner having this problem—numerous complaints have been made about this same issue. a recall should be issued as it is a defect caused by the manufacturer and the burden to repair or replace should not fall on the owner.

The problem is in the gear shifting. the problem is the same problem many others are having on 2017, but are not included in the recall. the recall is fords number for this recall is 18s08. several hundreds have filed a complaint but ford will not expand the recall to include the 2017. this is a safety issue that needs to be addressed by ford and nhtsa. the current recall effected 650,000 cars but not the 2017 ford fusion.

Both front windows go down automatically when trying to close the window. has been fixed at dealer twice. in order to close window, you have to “pulsate” the button to almost closed. if you go all the way up, window goes down. have had this same issue with other ford vehicles

The contact owns a 2017 ford fusion. the contact stated while driving 35 mph, the temperature gauge showed that the engine was overheating. the message “engine overheating – stop vehicle” was displayed. the vehicle was towed to the dealer to be diagnosed; however, no failure was found. the contact stated that the coolant reservoir was empty. the contact stated that coolant was added; however, the failure recurred. the contact stated that on another occasion while exiting her driveway, the vehicle failed to properly accelerate. the vehicle was taken to an independent mechanic, and he stated that the vehicle was experiencing a failure like the failure listed in customer satisfaction program: 21n12. the vehicle was not repaired. the contact made several attempts to schedule an appointment; however, none of the dealers would assist. the contact stated that another dealer informed her that the customer satisfaction program was no longer valid. the manufacturer was not contacted. the failure mileage was 122,150.

On 12/08/2022, my 2017 ford fusion started as normal in a busy parking lot, but once i idled/moved just a little, it became locked as if the emergency brake was on (it was not) and would not shift out of park, regardless of trying to put in neutral, reverse, etc. (it would show n or r on the dash, but remained deadlocked in park.) there was this error message: "shift sys fault service required." it took several people to push the car to a safe area out of the way of traffic. had to have the car towed at owner's expense to the closest ford dealership. there were not other messages or signs of the problem prior to this failure on 12/08/2022. ford dealer on 12/10/2022 removed and replaced transmission shifter cable bushing and installed cap. ford dealer agreed that most certainly, this 2017 ford fusion has the exact same recall #22s43 that other 2017 fusions have had. however, when ford dealer entered this vehicle vin, nothing showed up in oasis. so i had to pay for this repair out of pocket. like others have stated, the ford recall #22s43 is too narrow in scope. so why in the world am i having to pay 100% of the cost to fix the exact same bushing/cap issue (recall 22s43) that others are having with the exact same year, make, & model?!?! just because my vin wasn't included in ford's original recall? does not make sense! if it's the same issue as the other vehicles are having (of the same year, make, model) why am i paying for the error and they aren't?

Was told all 20 lug nuts were swollen and needed replacing. after paying $219.80 and researching this i saw that numerous people were compiling about having to pay for something that ford created and is a know major issue for. i then cam upon this site & form.

My 2017 ford fusion suddenly has a brake fluid leak and all fluids have been previously checked on a routine basis. my brakes suddenly wouldn’t work while driving and trying to come to a stop and i had to pull on my emergency brake and then put in park as it will not stop completely while sitting at a red light or intersection. i have read the multiple complaints that have been reported with this problem and i am also reporting this issue with my 2017 ford fusion as well!

Over the past 6-8 months, i have replaced the front passenger brake line two times and the front driver side brake line once. if needed, i have receipts showing i have purchased brake fluid and new brake lines on three separate occasions in recent months. i have pictures of the most recent brake line failure. on all three occasions the brake lines have split/burst, i’ve had no warning the brakes are failing or losing fluid or pressure. the low brake fluid light does not come on till minutes after the brakes fail. don’t know there’s a problem till i try to stop and the pedal goes straight to the floor. right before the brake pedal hits the floor, there’s minimal braking power and you can gradually slow down. the last time this happened i was on the pa turnpike outside of pittsburgh traveling 70mph. this was extremely unsafe, i thought for sure i was going to cause a major accident as i could not the stop the car in rush hour traffic.

The contact owns a 2017 ford fusion. the contact stated while driving 75 mph, the vehicle started shaking uncontrollably with the check engine warning light illuminated. the contact stated that she was able to drive the vehicle to her residence and later had the vehicle towed to the dealer. the dealer diagnosed the vehicle and determined that coolant was leaking into cylinder #2 and that the engine needed to be replaced. the vehicle was not repaired. the contact related the failure to tsb number: 22-2134 which expired on november 30, 2022, and the contact experienced the failure on december 1, 2022. the contact stated that the dealer and the manufacturer denied the repair because the tsb had expired. the approximate failure mileage was 107,300.

The contact owns a 2017 ford fusion. the contact stated that while the vehicle was being serviced at the dealer, the dealer was unable to rotate the tires due to swollen lug nuts. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 49,000.

Defect in left driver rear light.. when it rain water goes into the trunk tire area because of the seal around light

The shifter cable bushing disintegrated on my 2017 ford fusion, causing it to not shift into drive while parking my car. this did not result in damage or an accident, but the car was stuck in gear, and i could not move the car. i was told there is no recall for my car on this, but there is on others. i had to get it repaired at my own cost. the issue could cause more problems with similar cars like mine. a warning on my dash told me there was a problem with the shifter mechanism and that the car wasn't in gear. if the car had been in neutral at the time of the problem, it could have rolled away, with me thinking that the car was in park.

I got in my 2017 fusion se to leave my house. as i started out of my driveway, i noticed that the steering was hard and i had a " steering assist fault, service required" lamp on. i did not drive the car that day. the car drove fine the day before. i called my local mechanic to take my car into the shop to have him check the vehicle. as i drove the vehicle to the shop, i noticed that it was very hard to steer and the steering made a grinding noise. the shop called later and advised that the rack and pinion sensor was bad and needed replacing. the shop advised that the only way to repair it was to replace the rack and pinion. my mechanic advised that he has seen this problem with other 2017 ford fusions. the shop advised that the cost would be $3000.00. i was shocked at the cost, but i authorized the repair. the mileage on the vehicle was 39,650. i am just thankful that i was not driving the car on the road at the time that this went bad. there was no warning with this. i did look on this web sight and found that this is not an uncommon problem with the 2017 fusions. i believe that because the sensor cannot be replaced on its own, that ford should fix this dangerous problem and do a recall. how long until this happens a second time? should i sell this vehicle before it happens again? i just hope i am not driving the next time the sensor goes out.

Failure of shifter cable bushing, which has been documented as recall in 2016 model but not yet for 2017

The bushing that attaches transmission shift cables disappeared. the car flashed "shift sys fault" and kept turning on the emergency brake and disabled the engine from starting. after googling the warning, i found an article about the recall from ford and what the problem was. after finding a picture of the problem i was able to verify that the bushing was gone and cable was detached. once the cable was reattched, the car functioned correctly. unfortunately my car was not part of the 2022 recall for this malfunctioning part

The contact owns a 2017 ford fusion. the contact stated that when attempting to shift gear there was a warning light and a message stating that shifter failure and “shift assist fault, see manual”. the contact depressed the brake pedal while moving the gear shifter for the gear shifter to function properly. the failure reoccurred intermittently and had since increased in frequency. the contact stated that several attempts were needed for the gear shifter to properly register the desired gear. the contact stated that the vehicle occasionally shifted into reverse independently. the contact took the vehicle to the dealer who confirmed that the failure was related to nhtsa campaign numbers: 22v413000 (power train), 19v362000 (power train), 18v471000 (power train) and 18v169000 (power train) related to the shifter cable bushing. the contact was informed that the vin was not included in the recalls. the shifter cable bushing and cap was replaced. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. the approximate failure mileage was 85,400.

I was driving my 2017 ford fusion it lost power to the engine. the car just revs when you hit the gas, the transmission failed. i was nearly ran off the road on route 95 back in july 2022, thank goodness i made it to the shoulder. i had my car towed to ford service center and was made aware of the recall on the torque converter, also was informed that my vehicle isn’t a part of the recall. i find it very odd that my car has been doing everything that the recall is explaining.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the vehicle stalled, the check engine warning light then illuminated. the vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was advised to call the nhtsa hotline for assistance. the failure mileage was approximately 80,000.

The tcm (transmission control module) is faulty in this vehicle causing unstable gear shift that slow and stop the vehicle making it extremely unsafe to drive. i've been made aware ford employees are familiar with this issue in the 2017 ford focus yet i have seen no attempt by ford to contact owners (me) to address and fix this issue.

The contact’s son owns a 2017 ford fusion. the contact stated that while his son was driving at an undisclosed speed, the vehicle hesitated and the engine misfired. the check engine warning light illuminated. the vehicle was taken to the dealer where it was diagnosed that coolant had leaked into cylinder #3, and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was transferred to the nhtsa hotline. the failure mileage was approximately 58,000.

On july 21, 2022 i was driving my 2017 ford fusion i was driving on route 95 when my car started to over rev and began shaking, then i lost complete engine power. i nearly getting ran off the road from the cars behind me. thank goodness i was in the right-hand lane when this incident happened. i had my 2017 ford fusion towed to purvis ford service center in fredericksburg virginia. the tech called me letting me know that my torque converter has failed and needs to be fixed. the cost was going to be $6,250 plus $200 diagnosis fee. i was made aware of the recall on the fusions torque converter failure. i was told my vin number isn't a part of the recall. i believe my car needs to be a part of this recall everything stated in the recall description my vehicle had done. what do i need to do to continue to get my vin number on this national recall.

This is for a 2017 ford fusion platinum. lug nuts have deformed and have to replaced at ~63,000miles. why? shops do the regular rotation and balance. i had a 2013 ford fusion titanium and had the same results at different shops for the same rotation and balance. why? my father's 1978 f100 had 430,000+ and were original. quality is now poor. les schwab looked and said they needed to be replaced now. we can't check the torques.

The contact owns a 2017 ford fusion. the contact stated that while attempting to start the vehicle, the transmission selector could not be shifted from park to drive. upon inspection, the contact discovered that the transmission shift cable bushing had detached. the contact was able to reattach the shift cable bushing, but the failure persisted. the local dealer and manufacturer were notified of the failure, but no assistance was offered. the failure mileage was 65,000.

Front driver and passenger seat belts do not lock or retract. mine and my children life are at risk because it’s a safety issue, and requirement to have a seatbelt worn while driving but as well having a proper working seatbelt. yes, the car is currently at the dealer now which confirmed it does not work properly. no warning lights came on to let me know that the seat belt was malfunctioning.

The contact owns a 2017 ford fusion. the contact stated upon starting the vehicle, the check engine warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed that the short block needed to be replaced. the dealer informed the contact that the vehicle could not be repaired under ford campaign number: 21n12; because the vin was not included. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 64,000.

While sitting in a fast food, drive-through line, i heard a pop and my brake pedal pressed all the way to the floor and the brakes completely failed and r he car started to roll forward. there was no warning. there was nothing wrong with the brakes whatsoever but all the pressure on the brake pedal and the brakes failed. after getting out of the fast food line, i parked in the parking lot of the restaurant and checked under the hood and there was brake fluid everywhere on the passenger side of the engine compartment. there was no brake fluid inside of the brake fluid compartment. on monday, 3/13/2023. i had the vehicle towed to a mechanic shop to look at i have yet to get a response on what the problem is. not less than five minutes before getting in the fast food drive-through line i was driving on the freeway. had this had happened on the freeway. i probably wouldn’t be here talking to you making his complaint.

The contact owns a 2017 ford fusion. the contact stated while having a routine oil change performed on the vehicle, the mechanic noticed that coolant was leaking into the engine, and that cylinders #2 and #3 were miss firing. the spark plugs were replaced; however, the failure reoccurred. on another occasion, while attempting to start the vehicle, the vehicle would not start, with the check engine warning light illuminated. an independent mechanic diagnosed the vehicle and stated that the timing belt was worn and that the timing belt needed to be replaced. the vehicle was not repaired. the dealer was contacted but offered no assistance. the manufacturer was contacted, and the manufacturer stated that the vehicle was out of warranty. the failure mileage was 139,000.

The contact owns a 2017 ford fusion. the contact stated that the coolant level was low, and the engine was overheating. the contact stated that the check engine warning light was intermittently illuminated. the contact took the vehicle to a certified mechanic who diagnosed that the engine was misfiring. the contact was referred to the dealer. the vehicle was taken to the dealer who diagnosed that the coolant was leaking into the cylinders and that the engine needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. the approximate failure mileage was 149,000.

My transmission shift linkage is broken and keeps detaching from the transmission shift lever. according to the recall that is already out there for this issue, 2014-2016 ford fusions are covered. my vehicle was manufactured in 2016 but is a 2017 model year. as such its using the affected parts but not part of the recall. the cost to repair it is well outside what i can afford.

Upon trying to stop at a stop sign my son was unable to stop in time and rolled into the roadway which caused a collision with another vehicle. he depressed the brakes and clearly heard a grinding noise and never felt the pumping feeling under his foot for the antilock breaks. he thought he couldnt stop due to ice on the roadway, but have since seen the brake recall on my vehicle. the accident caused the vehicle to become a total loss. the witnesses said my son stopped at the stop sing and pulled into the roadway in front of car going 50mph. that could not have happened by the angle of the car at the time of the accident. had he stopped like the 'witnesses" said, he would have entered the roadway a couple second later and then become t-boned by the other car. he was hit on the rear quarterfinal coinciding with my sons story he could not stop. my son has held to his story that he tried to stop and the car would not stop. i have felt on occasion since dec my brakes feeling a little off at times but never on a consistant basis to get it looked at. my vehicle had a small leakage in dec which we could not locate and it never occurred since. we checked the brake fluid and all fluids routinely since. never seen the leak since. i also put four brand new tires on my vehicle two days prior to the accident. it does appear in the photos after the accident there were new parts on the wheel in the area of the brakes. i only owned this vehicle for 9 months prior to this incident.

I had both a check engine light and wrench power train light come on. my vehicle was emitting white smoke from the exhaust and a sloshing water sound in my dash behind the steering wheel. my car has 96,000 miles on it and is serviced regularly. i had it at the dealership in dec 2022 for an oil change and they didn’t indicate any issues. by jan 2023 my car needs a new engine.

The car would not start due to the throttlebody failed to operate. luckily, the car was parked when this occured and had to be towed to nearest ford dealer. who informed me if i had been driving and it had failed during operation, car would have come to a dead stop while driving and/or in my case failed to start. they said throttlebody gives the engine the air it needs to preform. we were out of town and due to drive on a main highway for two hundred miles at 70miles per hour! i have included invoices from the ford dealer, invoice from auto dealer- who had repairs done on car, and the carfax report-that did not show any throttlebody recalls or repairs, nor did the auto dealer's report. the car was certified for 21,953 miles by the state of florida and carfax. how is that a car's throttlebody would fail after 21,000 miles, unless it was already defective in the beginning!?? the reports indicate the vehicle was a 1 owner car and 21,953 miles with passing thru two systems and never detected. i had only owed the car for 61 days under 24,000 miles when it failed!

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the vehicle was sputtering. the vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders, causing a misfire in cylinder #2. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the manufacturer advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 120,000.

The contact's daughter owns a 2017 ford fusion. the contact stated that after starting the vehicle, the check engine warning light was illuminated. additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. the contact used a personal obd reader to retrieve a dtc code for cylinder #2 misfire. the vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to ford technical service bulletin number: 22-2229. the mechanic referred the contact to the dealer for additional diagnostic tests and repairs. the vehicle was taken to the local dealer, where it was diagnosed that the engine long block and its subcomponents needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 88,000.

2017 ford fusion ex with the 2.0l ecoboost engine. check engine light came on (around 85,000 miles on the car - jan 2023). car is misfiring. ford dealership diagnosed the issue as coolant leaking into the engine block (which is causing the misfire). dealership said to immediately stop driving the car due to coolant issue could overheat the engine (possible fire risk). research on internet shows this is a widely reporting defect where coolant is leaking into the engine block. fix is to install an entire new engine. ford unwilling to admit defect due to extreme cost of having to replace engines. cost of new engine installation is $7000 plus. having a defective engine block that allows coolant to leak into the cylinders is a clear defect with multiple people having the same issue. i understand there was the same issue with another version of the ecoboost engine on the fusion and a recall was done for that. a recall needs to be initiated for the 2.0l ecoboost engine on the 2017 fusions have the same serious coolant leaking into he engine block issue. car being brought to akins ford in winder ga for repairs on 03/31/23.

I left work, got into my car, turned the car on and the airbag light turned on, now the light is always on

Shortly after turning on the car, the check engine light came on, but the car seemed to be running normal. after about 5 minutes, the wrench light came on. when this happened, i was unable to accelerate and the transmission was having difficulty shifting. i pulled over to the side to restart the engine to see if it would reset, and it did not. on the way to the dealership, the situation got worse, in terms of acceleration. after diag optics were run, it was determined the throttle body needs replacing.

Brake failure - major near miss accident on sunday march 26, 2023.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Check engine light came on, ran codes p0302, misfire on cylinder 2. took to dealer, need to replace motor due to coolant leak in cylinder at cost of $8400 car only has approximately 80,000 miles on it

The ford fusion suffered a brake and engine failure. ford mechanics claim it is due to a plastic part in the vacuum pump. this vehicle is completely unsafe and is prone to mechanical failures that snowball into hazardous driving conditions.

This is the rubber bushing problem on the automatic transmission shift system. i saw that recalls were made for ford fusion from 2013 to 2016, but 2017 models were excluded which is my own model. i returned home and tried to reverse my car into the parking lot. but it failed. when i attempted to put vehicle back to reverse or drive, vehicle switched back to park. and an error code appeared saying "shift malfunction." i was charged $501 for the repairs but just saw that this was recall issue for other model years. thats why i wish to see if ford can reimburse me for the repairs.

Car shut off a few times while driving then restarted. now it will not start at all. no codes. replaces everything. not safe if it cuts off while driving. called dealer i’m out of warranty. looked up on forums said this is happening to others also.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. the contact stated that while coming to a stop at a stop signal, the vehicle jerked forward. the contact stated that the failure recurred after shifting into reverse(r). the contact also stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed but the vehicle failed to respond. no warning lights were illuminated. the vehicle was taken to a local dealer, where it was diagnosed that the transmission needed to be replaced. the vehicle remained at the dealer awaiting the repair. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the approximate failure mileage was 105,000.

Failure of vacuum pump caused the brakes and engine to fail on the highway. no warning indications appeared until after the vehicle was brought to a stop. the vehicle was diagnosed at riser ford. the mechanics claim that a plastic part in the vacuum pump system broke. after further research i found that this a common occurrence with the eco boost engines. an investigation is warranted, ford's negligence and poor build quality has become a safety concern.

Complete engine failure due to a known defect in the 1.5l ford ecoboost engine in my 217 ford fusion. this has left me with a repair that will cost $8,000 to replace the engine for a vehicle with 98,000 miles. no assistance offered from the manufacturer after reaching out.

The contact owns a 2017 ford fusion. the contact stated while driving 45-60 mph, he heard a rattling sound coming from the vehicle. there was no warning light illuminated. the vehicle was taken to the dealer and the dealer stated that the flex plate was cracked. the vehicle was not repaired. the manufacturer was contacted, but no assistance was provided. the failure mileage was 78,000.

The contact owns a 2017 ford fusion. the contact stated that the check engine warning light was illuminated. the warning light turned off after refueling the vehicle with fuel. the failure persisted and had gotten worse with the check engine warning light remaining illuminated. the vehicle was taken to a certified mechanic and the fuel pump was replaced. the check engine warning light remained illuminated. the vehicle was returned to the certified mechanic who stated that the fuel tank needed to be replaced. the vehicle had not been repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 88,000.

The contact owns a 2017 ford fusion. the contact stated that while parked, the ignition button and brake pedal were depressed, but the brake pedal was stiff and failed to depress as needed. the contact stated that there were unknown warning lights illuminated. the vehicle was towed to the residence. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure and informed the contact that the part would be available in the third quarter of 2023. the failure mileage was approximately 65,000. vin tool confirms parts not available.

The contact owns a 2016 ford fusion. the contact stated that while depressing the brake pedal; brake fluid was seen leaking from underneath the front passenger’s side wheel. additionally, the vehicle would not immediately start while pressing the brake pedal and start/stop button. the cause of the failure was not yet determined. the local dealer and manufacturer were notified of the failure. the failure mileage was 138,000.

My fordpass app told me that the vehicle detected a misfire. so we took it to the auto shop to get an official diagnosis, and was informed that coolant is leaking and causing a misfire. they said it is a known issue in ford vehicles, yet there are no recalls or fixes for it. if the auto shop is unable to resolve the issue by replacing a seal, we will then have to have the engine replaced. if this is a common issue, then ford needs to open a recall and fix it. it is my main vehicle that i use and i have my 6 and 8 year old with me 99% of the time and would feel much safer knowing the issue is resolved

The contact owns a 2017 ford fusion. the contact stated while driving at various speeds and depressing the brake pedal, the vehicle jerked and hesitated while responding. there was no warning light illuminated. the contact stated that the failure had been reoccurring. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. the vehicle was taken to the dealer and test driven. the contact was informed that no issues were found. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated while driving approximately 15 mph, she heard an abnormal clicking noise as she depressed the brake pedal. the contact stated that the vehicle kept moving forward. the contact started pumping the brake and suddenly the vehicle lost power steering assist and became very stiff. the contact stated that the brakes, traction control, and hill start assist warning lights were illuminated. the contact let the vehicle coast to a stop and turned the vehicle off and on and the power steering returned. the contact stated that the brake failure had become constant. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure was related to nhtsa campaign number: 23v162000 (service brakes, hydraulic) and parts were not yet available. the vehicle had not been repaired. the manufacturer had not been informed of the failure. the failure mileage was 142,245.

The contact owned a 2017 ford fusion. the contact stated that while driving at approximately 45 mph, he depressed the brake pedal to make a right turn when the vehicle failed to respond. the contact applied pressure to the brake pedal and pumped the brake pedal several times to slow the vehicle with no success. as a result, the vehicle skipped a bridge and then crashed into a building. the air bags failed to deploy. the contact sustained bruising to the chest that required medical attention. a police report was filed. the vehicle was towed to a tow lot and deemed a total loss by the insurance company. the contact then received notification of the nhtsa campaign number: 23v162000 (service brakes, hydraulic). the dealer nor the manufacturer was not notified of the failure. the failure mileage was approximately 84,000.

The contact owns a 2017 ford fusion. the contact stated after refueling the vehicle, the vehicle failed to start on the first attempt. the vehicle then shuddered and started independently. the contact stated that the failure occurred several times after refueling the vehicle. additionally, the contact stated that the vehicle was shuddering while shifting into gear and would shudder uncontrollably while in reverse (r). the contact also stated that upon coming to a complete stop, the vehicle shuddered and shut off. the contact was able to restart the vehicle. the contact stated that he would shift into neutral (n) or park (p) to prevent the failure from occurring while at a complete stop. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, where the evap purge valve assembly and the spark plugs were replaced. the check engine warning light turned off; however, the failure persisted. the vehicle was taken back to the mechanic, where it was diagnosed that the torque converter needed to be replaced and related the failure to nhtsa campaign number: 17v427000 (power train). the dealer and the manufacturer were notified of the failure and informed the contact that the vin was not included. both the dealer and the manufacturer referred the contact to the nhtsa hotline for assistance. the vehicle was not repaired. the failure mileage was approximately 155,000.

The contact owns a 2017 ford fusion. the contact stated while attempting to shift into gear, the gear shifter seized, and required to be manually hit to shift into the desired gear. there were no warning lights illuminated. the contact stated that the failure had been recurring intermittently. the vehicle was taken to a transmission specialist, where it was diagnosed that the transmission needed to be replaced. the vehicle was repaired; however, the failure persisted. the message to "see owner’s manual" was displayed. the dealer and the manufacturer were not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 84,000.

The contact owns a 2017 ford fusion. the contact stated that while driving at 40 mph, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to rear end the vehicle in front of her. the contact sustained injuries to her neck and back but did not receive medical attention. a police report was filed.the vehicle was taken to a brake specialist, who informed the contact there was no brake fluid in the vehicle due to a leak on the front brake flexible hose. the contact related the failure to nhtsa campaign number:  23v162000 (service brakes, hydraulic). the manufacturer was not made aware of the failure. the failure mileage was approximately 80,000.

The contact owns a 2017 ford fusion. the contact stated that the vehicle failed to start and required to be jumpstarted. the contact stated that the failure occurred intermittently. the contact stated while driving at various speeds, the vehicle stalled inadvertently. the contact stated that the failure mostly occurred while coming to a complete stop. the contact stated that on some occasions, the abs warning light would illuminate and the abs would make abnormal sounds prior to the failure; on other occasions, the check engine warning light was illuminated and a message indicating that the vehicle was overheating was displayed. the contact stated that the vehicle was towed three times out of the five to a cadillac dealer and a ford dealer. the dealers replaced the water pump, the alternator and an unknown part; however, the failure persisted. additionally, the contact stated that the vehicle would lose electrical power while the battery was fully charged. the vehicle was not repaired. the contact later received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) that he related to the failure. the manufacturer was not notified of the failure. the failure mileage was approximately 80,000.

The contact owns a 2017 ford fusion. the contact stated while driving 10 mph and depressing the accelerator pedal, the vehicle failed to respond and lost motive power. the contact was able to veer to the side of the road. the contact stated that upon shifting into gear, the vehicle failed to respond and made abnormal sounds. the contact turned off and restarted the vehicle twice, and the contact continued shifting into gear until the vehicle responded, however, the vehicle would not exceed 2 mph. the contact was able to drive to the nearby residence, where the failure reoccurred. the power train warning light illuminated and a message advising to see the owner's manual was displayed. the dealer was not notified of the failure. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 110,000. the contact stated that the issue occurred about 10 minutes from their home and the powertrain light did not come on until then. the contact took a video of the failure as it was happening and is also seeking reimbursement for the new transmission that was installed.

The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. the car was driving forward when the operation selects was in reversed. the car was accelerated by itself when i was driving the car and the dashboard did not gave me any warning light that something in the car need attention.

The contact owns a 2017 ford fusion. the contact stated that while operating the vehicle, the check engine warning light remained illuminated, with a message that the #2 cylinder was misfiring. additionally, there was white smoke coming from the exhaust. the contact stated that the vehicle was shaking and vibrating, and the coolant level was low. the vehicle was taken to the local dealer who diagnosed that there was water and coolant in cylinder #2, causing severe damage to the engine. the contact was informed that the engine needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was 86,000.

The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. the car was driving forward when the operator selects was in reversed.

The contact owns a 2017 ford fusion. the contact stated that while the vehicle was parked, the vehicle failed to start. additionally, while driving at an undisclosed speed, the transmission shifted out of gear unintendedly. the contact stated that the passenger's and driver's side windows failed to operate as needed. the contact also noticed excessive fluid underneath the vehicle. the contact related the failure to nhtsa campaign number: 23v162000 (service brakes, hydraulic). the vehicle was taken to the dealer, who performed unknown repairs to the vehicle; however, the failure recurred. the manufacturer was made aware of the failure. the failure mileage was unknown.

The contact owns a 2017 ford fusion. the contact stated while driving at various speeds, the brake pedal was depressed to the floor however, the vehicle failed to properly slow down as needed. there were no warning lights illuminated. the contact veered over to the side of the roadway. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

The contact owns a 2017 ford fusion. the contact stated that the brake pedal was depressed to the floorboard with the low brake fluid warning light illuminated. the contact added brake fluid to the reservoir; however, the failure persisted. the vehicle was taken to a dealer and the contact was informed of nhtsa campaign number: 23v162000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. the contact was provided an estimate to repair the vehicle outside of the recall but declined to pay for the repair. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vehicle was not repaired. the failure mileage was 62,598. vin tool confirms parts not available.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the brake pedal was depressed but the vehicle failed to slow as needed. the contact stated that the brake pedal was depressed and remained on the floorboard. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. vin tool confirms parts not available. the failure mileage was approximately 106,000.

The steering wheel has been loose for a couple years and seems to be getting worse. there is a lot of play in the steering wheel. i know there have been recalls on other models and it seems like my car is affected as well.

The contact owns a 2017 ford fusion. the contact stated while driving approximately 35 mph, the vehicle started to lose forward momentum. the contact depressed the accelerator pedal and the vehicle only revved and had not gained forward momentum. the contact stated no warning light was illuminated. the contact had the vehicle towed to an independent mechanic where it was partially diagnosed and determined that the torque convertor and transmission had failed. the contact was informed that the failure was related to an unknown nhtsa campaign. the contact researched online and related the failure to nhtsa campaign number: 17v427000 (power train). the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 100,000.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. the contact stated that while driving at various speeds, the brake pedal was depressed, and there was a loud screeching sound coming from the wheels. the abs, service advance trac, and advance trac warning lights were illuminated. additionally, the contact stated that there was condensation under the front of the vehicle after the vehicle was parked. the contact also stated that while the cruise control was activated the vehicle decelerated with the service vehicle warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. the vehicle was not repaired. the failure mileage was approximately 80,000.

The contact owns a 2017 ford fusion. the contact received notification of the nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the parts to do the recall repair were not yet available. the contact then stated that while driving at an undisclosed speed, she depressed the brake pedal to slow the vehicle however, she had to depress the brake pedal to the floorboard to stop the vehicle. the abs warning light and the brake fluid warning light illuminated. additionally, the contact stated that upon inspecting the brake fluid reservoir she became aware that the brake fluid level was low. the contact added two cans of brake fluid and then became aware of a brake fluid leak near the driver’s and passenger’s side tires. the local dealer was contacted, and an appointment was scheduled. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was approximately 119,000. vin tool confirms parts not available.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulics). the contract stated that on several occasions while driving at various speeds, the vehicle was shaking with an abnormal sound coming from the rear of the vehicle. the battery warning light flashed on and off, and the check engine warning light illuminated. the vehicle was taken to an independent mechanic and the contact was informed that an unknown part needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unavailable.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the brake pedal was spongy. the brake pedal went to the floorboard. the check engine warning light was illuminated. the vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and confirmed that parts were not yet available. the failure mileage was approximately 82,000. vin tool confirms parts not available.

The contact owns a 2017 ford fusion. the contact stated that while driving approximately 35 mph and approaching a stop, the brake pedal was depressed but the vehicle failed to respond. there were no warning lights illuminated. the contact continued to drive the vehicle to her residence. the contact's father checked the vehicle and noticed that the brake fluid was low and added brake fluid. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was approximately 76,776. vin tool confirms parts not available.

Safety recall on brake fluid leak

The contact owns a 2017 ford fusion. the contact stated while driving out of a parking space, the brake pedal was depressed, but the vehicle failed to respond. the contact pulled into a parking space and coasted the vehicle to the curb until it stopped. the message "no brake fluid", and a message regarding the parking brake were displayed. additionally, the contact stated that brake fluid had leaked significantly onto the ground. the vehicle was towed to the dealer to be diagnosed. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 23v162000 (service brakes, hydraulic); however, the parts to do the recall repair were not yet available. the vehicle was not diagnosed nor repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure and informed the contact that the part was not yet available, and that she would be charged for a rental vehicle assistance. the failure mileage was approximately 40,300. vin tool confirms parts not available.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that while her son was making a right turn and depressing the brake pedal, the pedal went to the floorboard but failed to stop the vehicle. the contact stated no warning light was illuminated. the driver was able to slow down the vehicle and park at a nearby parking lot. the vehicle was not drivable and was towed to the residence. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 140,000. vin tool confirms parts not available.

Vehicle transmission suddenly goes into what seems to be a limp mode and shifts really hard going into reverse and through all the gears and starts jerking

The contact owns a 2017 ford escape. the contact stated that while driving approximately 35-45 mph, the check engine warning light illuminated. the vehicle was taken to the local dealer where it was diagnosed that there was internal engine failure. additionally, antifreeze was leaking into the spark plugs and the engine was overheating. the vehicle was repaired. the manufacturer was contacted, and the contact was referred to the nhtsa hotline. the failure mileage was approximately 101,000. the vin was not available.

The contact’s husband owns a 2017 ford fusion. the contact stated that while the vehicle was parked, the vehicle failed to shift into gear. the transmission system failure message was displayed. the vehicle was towed to the dealer where it was diagnosed that the transmission shifter cable bushing failed, and the shifter cable bushing needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vin was not included in a recall. the failure mileage was approximately 78,500. the vin was unavailable.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Over the last 11 months when i am driving i go to back into a parking spot and the gear shifter gets stuck in neutral and will not move. i have to turn the vehicle off and turn it back on to move it. this leaves me sitting in the middle of the parking lot at risk to get hit

On or about january 2023, i noticed the airbag light come on my vehicle's dashboard. i didn't notice anything else that may have suggested what was wrong or what caused the light to come on. on february 6, 2023, i took the car to a ford dealership to be inspected (the car had less than 60,000 miles and was about 6 years old at the time). after an inspection, i was told that the "restraint control module" (rcm) had failed and that the part i needed was on national backorder. i asked the sales person if this meant that my airbags wouldn't deploy in an accident. his answer was unclear, and he said that "the airbags would at least not deploy unintentionally". on may 6, 2023, i was involved in an accident and the airbags did not deploy. i am unsure if there was enough force during the accident that would have caused the airbags to deploy, or whether they should have deployed but did not due to the bad rcm component. today, may 17, 2023, my car is currently being repaired at an auto body shop. i called ford's customer service because i am concerned about driving with potentially non-working airbags. i was told that the part i need (hs7z14b321h) is still on national backorder and may take at least two more months to be back in stock. ford recommended filing a report with nhtsa. i feel that the car is not safe to drive and i am concerned for the safety of myself and passengers. please let me know if you have any additional questions or recommend any solutions to resolve this situation. thank you for your time.

The contact owns a 2017 ford fusion. the contact stated that on several occasions when the brake pedal was depressed, there was a delay in responding, with the vehicle jerking. no warning lights were illuminated. the vehicle was taken to an independent mechanic however, the failure could not be duplicated. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) and related the failure to the recall. the manufacturer was not made aware of the failure. the approximate failure mileage was 76,000.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, she attempted to stop the vehicle however, the contact had to apply added pressure and pump the brake pedal multiple times to coast the vehicle to a stop. the brake warning light was illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the brake line was leaking brake fluid, and that the brake line needed to be replaced. the vehicle was repaired. the contact then stated that she received notification of the nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the dealer was contacted, and the contact was advised to call the nhtsa hotline. the manufacturer was notified of the failure and the contact was informed that parts were not available for the recall repair, and informed that paperwork would be processed but no further assistance was provided. the failure mileage was approximately 112,252. vin tool confirms parts not available.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact stated that while driving at an undisclosed speed, the brakes seized. the vehicle was towed to the dealer. the vehicle was not repaired. the failure mileage was 101,000. vin tool confirms parts not available. the contact stated her and the mother in law traded in a different car, the dealer took the mother in laws name of the document and used the $5,000 and applied it towards this vehicle without permission.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. additionally, the abs warning light illuminated intermittently and the steering wheel seized. the vehicle was taken to an independent mechanic, who informed the contact there was a failure with the serpentine belt. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.

The contact owns a 2017 ford fusion. the contact stated that while shifted into reverse(r), the gear shifter inadvertently shifted back into park(p). the contact stated that she attempted to shift in another gear however, the gear shifter reverted to park(p). the power train warning light was illuminated. the vehicle was towed to an independent mechanic where it was diagnosed that the gear shifter assembly had failed and needed to be replaced. the vehicle was repaired. the dealer was not notified of the failure. the manufacturer was notified of the failure and provided a case number and advised the contact to call the nhtsa hotline. the failure mileage was approximately 50,000.

The contact owns a 2017 ford fusion. the contact stated that while shifting into drive(d) or reverse(r), the vehicle inadvertently shifted to park(p) instead. there were no warning lights illuminated. the vehicle was towed to an independent mechanic who informed the contact that the gear box needed to be replaced. the mechanic repaired the vehicle. the local dealer was not contacted. the manufacturer was not contacted. the failure mileage was approximately 50,000.

The contact owns a 2017 ford fusion. the contact stated while driving 45 mph, the check engine warning light illuminated. the vehicle was taken to the dealer and the dealer stated that coolant was leaking into the engine and that the vehicle was previously repaired under customer satisfaction program: 19b37. the vehicle was not repaired. the manufacturer was contacted and stated that the vehicle was not under recall and advised to contact the nhtsa hotline for assistance. the failure mileage was 108,000.

The airbag warning light was enabled on the dashboard. the ford dealer diagnosed this as code "dtc u2100:00 and b00a0:62-28 stored in rcm". i was told that ford told the dealer to reprogram the rcm with new software and this was labor "not covered by warranty or recall." but, if my car were one model year later (2018 vs 2017) it would have been covered. i argued that this is a software defect, clearly the hardware did not fail since they did not have to replace anything, but i was simply told the labor was not covered and i would need to pay for it. after the software update the error codes and airbag light are normal. there is clearly a software defect impacting the safety performance of the vehicle. this vehicle should be recalled and the cost of the update and labor should not be a burden to the consumer. consumers, such as me, who have had to pay for this work should be reimbursed by ford.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. the contact stated that he had shifted the vehicle into park(p) and the brakes locked up. the contact stated that he thought that the parking brake was activated; however, the parking brake worked as designed. the contact stated that the warning light ip brake was illuminated along with the wrench symbol. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 66,000. vin tool confirms parts not available.

Some months ago the check brakes light came on. i went to the brake shop and they said there was a little wear on the rear brake pads so they replaced them and cleaned all the brakes and filled the fluid. i was fine for a a while then a few months ago the check brakes light reappeared. at that time i saw ford was recalling my car model for faulty brake lines. i called ford and the local dealer and they said my car is not recalled yet. i also emailed ford with the same reply. now i notice is i park my car where the front is elevated the brakes are very loose and i have to pump them to stop when i put the car in reverse.

The contact owns a 2017 ford fusion. the contact stated while driving at approximately 35 mph, the abs warning light illuminated and several other unknown warning lights flashed on and off. the contact had taken the vehicle to a parts seller who scanned the vehicle and found the following codes, u2002-96, c2008-92, and c2006-74. the vehicle had not been repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 105,000.

I am getting the shift system error and error u200296 when i get it scanned. the shift linkage keeps popping off and we have replaced it multiple times making it impossible to change gears

The contact owns a 2017 ford fusion. the contact stated that while driving at various speeds, the vehicle was pulling to either side, shaking, vibrating, and was very unstable. the vehicle was taken to the local mechanic who diagnosed that the torque converter weld studs had failed and needed to be replaced. the vehicle was not repaired. the manufacturer and local dealer were notified of the failure and informed the contact that the vin was not included in the nhtsa campaign number: 17v427000 (power train). the contact stated that the vehicle had experienced that failure listed in the recall. the failure mileage was 60,000.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the vehicle lunged forward unintendedly and then went into limp mode. the vehicle was taken to the dealer, who informed the contact that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 120,000.

Went for oil change & vehicle checkup (tire rotation, brake inspection, etc) at dealership & advised lug nuts (2 piece lug nut composition) were swelling & recommended replacing with 1 piece lug nuts - cost me over $100 to replace. should be recall - faulty parts. less than 15,000 miles on car.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the engine misfired and the vehicle decelerated. the contact then stated that the check engine warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that coolant had leaked into the cylinder and cylinder #4 misfired. the contact was informed that the short block and head gasket needed to be replaced. the vehicle was not repaired. the dealer was notified of the failure and informed the contact that the vin was not included in a recall. the manufacturer was notified of the failure and the contact was advised to call the nhtsa hotline. the contact was provided a case number. the failure mileage was approximately 70,000.

The contact owns a 2017 ford fusion. the contact stated that the gear shifter failed to shift out of park(p). the powertrain warning light was illuminated. the contact also stated that the vehicle hesitated while depressing of the accelerator pedal while driving at various speeds. the vehicle was taken to an independent mechanic however, a dtc code reader failed to retrieve a fault code to determine the cause of the failure. the mechanic then informed the contact that the failure was related to the transmission shifter cable bushing. the mechanic had reached out to the manufacturer and was informed that the vehicle was not under recall. the vehicle was not repaired. the failure mileage was approximately 69,000.

Accident

The contact owns a 2017 ford fusion. the contact stated that upon starting the vehicle, it was difficult to shift the vehicle into drive(d). after restarting the vehicle, the contact stated that he was able to shift the vehicle into drive(d) and the vehicle was driven to the residence. there was no warning light illuminated. the vehicle was towed from the residence to the dealer to be diagnosed. the contact was informed that the shifter cable bushing had detached and needed to be replaced. the vehicle was repaired. after investigation, the contact related the failure to nhtsa campaign number: 21v376000 (power train). the manufacturer was notified of the failure and referred the contact to the nhtsa hotline. the failure mileage was 97,800.

Trunk unlatches itself when car is unlocked, has happened when backing out of driveway, it doesn’t do it for a few weeks then starts back up again,

The contact owns a 2017 ford fusion. the contact stated that while the vehicle was idling, the vehicle shuddered. additionally, the check engine warning light was illuminated. the vehicle was taken to the dealer, who informed the contact that there was coolant intrusion into the cylinder and that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa hotline. the failure mileage was 60,000.

The contact owns a 2017 ford fusion. the contact stated while starting the vehicle, the check engine warning light illuminated. the contact attempted to shift the vehicle into drive however, the vehicle failed to respond. the vehicle was diagnosed by an independent mechanic who stated that the shifter cable and the shifter cable bushing were missing and needed to be replaced. the vehicle was repaired. the manufacturer was contacted and stated that there were no recalls on the vin for the failure. the failure mileage was 89,661.

The ford dealer told me that my 2017 ford fusion has "swollen lug nuts" and must be replaced. they said that there is a potential for the lug nuts to fail and the wheel would fall off while driving. this will be at my own expense. my car has less than 22,000 miles on it and i feel that this a design/manufacturing issue on the part of ford motor company.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact's partner owns a 2017 ford fusion. the contact stated while his partner was driving 40 mph, the check engine warning light illuminated, and the temperature gauge started rising. the driver stated the vehicle started to vibrate and lost motive power while attempting to accelerate. the driver continued driving to the residence. the contact inspected the vehicle and noticed the engine short block needed to be replaced. the contact called the local dealer and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 55,000.

I purchased a ford “reclaim” from a dealership that said the vehicle was in good working order and that ford had fixed all prior issues and i was ensured by the dealer that ford can not put an “unsafe” reclaim back out on the market. after starting to have issues with the vehicle myself (at approx 50k miles). i located the previous warranty claims on the vehicle. at 33k miles the previous owner had the short block engine repaired in 2020 due to coolant leaking into cylinder 3. in october of 2022 i took the 2017 ford fusion 1.5l into a independent shop with concerns that it was blowing white smoke out of the tailpipe. a chemical test was ran and “no indication of a blown head gasket”. i was advised to take it to the dealer. i did, they were unable to run diagnostic at that time but put a mark on the coolant reservoir. in may 2023 the car was still blowing white smoke from tailpipe on start up, i had lost approx 2” of coolant from reservoir and oil was reading overfilled but no milkiness. i took it back to dealer who did diagnostic and coolant was once again leaking into a cylinder; they said repair was possibly covered under a ford csp program as long as i was under 84k miles. i was at 80150. they are replacing the short block (for the second time) under the csp, however this should be an investigation or even a full recall as so many people have reported this issue and fords “all access” to this csp only lasted 4 months, and now has a mileage cap. this 2017 fusion has needed two engines block replacements in less than 84k miles. i am fortunate i did not sustain an accident or injuries due to engine failure.

The contact owns a 2017 ford fusion. the contact stated that while driving at various speeds, the engine misfired, causing the vehicle to jerk while depressing the accelerator pedal. the contact also stated that white colored smoke was coming from the exhaust pipe with the check engine light illuminated. the vehicle was initially taken to an independent mechanic who discovered that coolant had leaked into the engine block. the vehicle was then taken to a dealer who confirmed the failure. the manufacturer was notified of the failure, and the contact was informed that the warranty had expired. the vehicle was not repaired. the failure mileage was approximately 105,000.

Car dies and fuel tank honks all the time even while putting gas in it won’t start or will die it happens at red lights all the time i have a hard time grit to start back up it’s very dangerous

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately. additionally, the brake warning light was illuminated. the dealer was made aware of the failure but confirmed that parts were not yet available. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 180,000. parts distribution disconnect.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The engine over heats out of nowhere. we took it to a ford dealer, our car has 68,000 miles on it and we are being told we need a full engine replacement at a cost of $9,000. there was a technical service bulletin put out 12/10/2019. ford is aware of this issue on two models for a few years. no compensation or recalls are being offered.

Coolant leak into the engine between cylinder sleeve and cylinder wall there is a gap

What component or system failed or malfunctioned, and is it available for inspection upon request? the component that failed is the vacuum pump in a ford hybrid car model 2017. yes is available for inspection. how was your safety or the safety of others put at risk?is a big risk for me and others because is related to the brake system has the problem been reproduced or confirmed by a dealer or independent service center? yes the problem was diagnosed and confirmed by ford car agency in slp mexico has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no only by the ford agency in slp were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes a red message was showed indicating review brake system, and the brake hand be activated when i was driving, i got this message at april 18th 2023, i pay to the ford car agency to review and they indicated that it was a sensor that dos not work so they reprogrammed it, then on june 27th the warning message appear again, then i reach the ford car agency and now they are telling me that the vacuum pump is failing and needs to be replaced

The contact owns a 2017 ford fusion. the contact stated while driving 30 mph, a huge white smoke exited the exhaust pipe, and the vehicle inadvertently lost motive power and stalled. the vehicle was towed to an independent mechanic and diagnosed with catastrophic engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 100,100.

I bought 4 tires on 05/13/2023 from discount tire. exactly 40 days (06/22/2023) from purchase, the sidewall of pssanger side rear tire blew out driving down a busy street with causing other vehicles to make advasive moves to avoid a collission. discount tire replaced the tire with a different make of tire while stating that the bravuris 5 is no longer made nor sold. exactly 21 days later (07/13/2023) the second tire (driver rear) blew out the same way the first one did. both tires blew in the exact same spot on the tire - close to the "safety warning" location on the tire. the first instance i was traveling at 35mph and luckily avoided a collision, the 2nd time i was traveling at 10mph turning a corner-again luckily i was able to avoid a collision. from the time the tires were purchased until the 2nd tire blew out, the vehicle had only been driven about 500-550 miles total.

The lug nuts on the wheels swell nd tcannot be removed. this, in turn, causes an extreme danger when trying to change a flat tire on the side of the road.

The contact owns a 2017 ford fusion. the contact stated that during a vehicle state inspection, the air bag warning light illuminated. the vehicle was taken to an independent mechanic, who determined that the air bag control module needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but confirmed that the replacement part was on backorder. the failure mileage was unknown.

The contact owns a 2017 ford fusion. the contact stated during routine maintenance, the dealer informed the contact that all four lug nuts needed to be replaced. the contact was advised by the dealer that the lug nuts could shear off while driving, causing the wheel to detach and the driver would lose control of the vehicle. the contact had the lug nuts replaced. the vehicle was repaired. the contact stated that the lug nuts were the original parts. the manufacturer had been informed of the failure. the failure mileage was approximately 16,000.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the vehicle stalled and inadvertently made an abnormal sound. the vehicle was driven to an independent mechanic and diagnosed with torque converter failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 92,023.

Check engine light came on. cylinder 2 misfire. then an overheat message appeared. took it to mechanic and found coolant leak and crack in the block from ford design defect in engine block. vehicle only has 40,000.

The contact owns a 2017 ford fusion. the contact stated while driving 40 mph, the check engine warning light illuminated. the vehicle was taken to an independent mechanic and the turbo was replaced; however, the failure recurred. the vehicle was taken to the dealer that stated that the engine was misfiring, and that the engine needed to be replaced; however, the vehicle was not under recall. the vehicle was not repaired. the manufacturer was contacted and advised that the vehicle was not under warranty. the contact was advised to contact the nhtsa hotline. the failure mileage was 108,000.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. the contact stated while driving approximately 20 mph, the brake pedal was depressed to slow for a traffic sign however, the brake pedal went to the floorboard. the contact pumped the brake pedal repeatedly, but the brake functionality had not returned. the contact was close enough to her residence, so she drove the vehicle back to the residence and shifted into park(p) and turned the vehicle off. the contact stated that the brake warning light was illuminated after the vehicle lost braking functionality. the contact's father inspected the vehicle a determined that there was no brake fluid in the brake fluid reservoir. the contact stated that a dealer was contacted, and a recall appointment was scheduled. the contact had the vehicle towed to the dealer however, when the contact arrived for the repair, the dealer reported that parts were unavailable for the recall repair. the vehicle had not been repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was approximately 91,000. parts distribution disconnect.

While driving 2017 ford fusion, the car began to jerk violently. after a few feet the car would only rev and would not accelerate. the car was restarted where it went into gear but after a few feet it jerked into the next gear violently and then would only rev. there were no lights on at the time of incident. car had to be towed to dealer where it would not go into gear at all and at time of drop off the abs and traction control lights came on. car has 112,000 miles and has already had the motor replaced due to the coolant leak into engine block. was taken to the dealer and diagnosed with failed torque converter, pump, and solenoid repair quoted $4900.00. new transmission quoted at $6100.00.

Due to transmission issues from what in hearing. the cars front end locked up while i was driving. i could not push the car out of the steeet. it is stuck in park. luckily i wasn't on the freeway. but i was on a busy street and the police had to block the road.

The new flywheel has a crack causing problem with the transmission, it can't be driven. does the flywheel has a recall on it or do it has some failure problem with the flywheel to cause the transmission to go bad .need to replace the flywheel and transmission

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the vehicle had not yet been taken to a dealer. the contact stated while driving at approximately 30 mph, as she started slowing for a traffic signal, as she depressed the brake pedal it went to the floorboards. the contact stated no warning light was illuminated. the contact stated that she was close enough to her residence that she drove onto the driveway, however the vehicle crashed into the side of her garage. the vehicle's front driver's side fender was scratched. the contact was not hurt. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had experienced a failure. the failure mileage was approximately 123,000. parts distribution disconnect.

The contact owns a 2017 ford fusion. the contact stated while driving approximately 40 mph and attempting to slow the vehicle while descending a slight grade in the road, the brake pedal was depressed and went to the floorboard. the vehicle failed to slow as needed. the contact steered the vehicle off the roadway and used a grassy hill on the side of the road to stop the vehicle. the vehicle was safely stopped and shifted into park. the contact stated that the "service required" warning light was illuminated. the contact had the vehicle towed to a dealer where it was diagnosed and determined that the brake pads and hoses needed to be replaced. the vehicle had been repaired. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) and related the brake failure to the recall. the manufacturer had not been informed of the failure. the failure mileage was approximately 99,000.

The contact owns a 2017 ford fusion. the contact stated that upon start of the vehicle, the vehicle failed to move forward as the shift sys fault service required message was displayed on the instrument panel. due to the failure, the vehicle was towed to a dealer where the contact was informed that the shifter cable bushing was defective and needed to be replaced. the contact's husband linked the failure to nhtsa campaign number: 22v413000 (power train). the manufacturer had been notified of the failure and was informed that the vehicle was not under recall. the vehicle had been repaired. the failure mileage was 101,413.

The contact owns a 2017 ford fusion. the contact stated that while driving at 75 mph, the temperature gauge began to indicate that the vehicle was overheating. the contact was able to pull to the shoulder of the road, and after a visual inspection of the engine compartment, it was observed that the coolant overflow container was empty, yet upon removing the container cap, coolant suddenly flowed back into the container, filling it. the overheating warning light was illuminated on the instrument panel. later, the contact stated that, after starting the vehicle, she observed smoke emanating from the engine compartment and, upon visual inspection, noticed a small fire within the engine compartment that she was able to extinguish alone. no fire or police report was filed, and the vehicle suffered insignificant damage. the vehicle was taken to an independent mechanic, who diagnosed a failure with the cpv valve. the vehicle was repaired, but the failure reoccurred. the vehicle was taken back to the independent mechanic, who replaced both the fuel injector and thermostat, but again, the failure reoccurred. after investigating the failure, the contact related it to ford's tsb 19-2346 (engine and engine cooling), but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 115,000.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the transmission warning light illuminated. the vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine short block needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that a customer service satisfaction letter was mailed; however, the program had expired. the failure mileage was approximately 130,000.

My car started smoking out of nowhere, smoke was coming out of the tail pipe. my cars check engine light begin to blink. the whole entire car begin to shake. it was making a rattling sound, the car begin to slow down on its own, even though i was pressing the gas. it wouldn’t go any faster than 65 miles an hour as the car begin to shake and make a loud rattling noise. my ac went out all of a sudden this was two hours after getting it serviced.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed and depressing the brake pedal, the vehicle failed to respond as needed. the contact stated that she depressed the brake pedal down to the floorboard and the vehicle responded. a message indicating that the brake fluid level was low was displayed. the contact stated that she had been adding brake fluid to the vehicle more frequently. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer was not contacted. the vehicle was not diagnosed nor repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was unknown. parts distribution disconnect.

Similar to the 2016 ford fusion (june 10, 2022 / nhtsa campaign #: 22v413000) the 2017 ford fusion also has issues with shifting gears. vehicle has been locked in park and is unable to move.

This 2017 ford fusion is equipped with the 1.5l ecoboost engine. this engine experienced a catastrophic engine failure due to coolant intrusion into cylinder #2. check engine light comes on and flashes indicating it should not be driven. this was confirmed by factory service at corwin ford in spokane wa. the vehicle has just over 80,000 miles. dealer says this is a known issue where the engine block is machined so thin between the cylinder wall and the water jacket that the block cracks and coolant leaks into the cylinder. ford knows about the issue and at one point issued "customer satisfaction program 21n12" to address the issue. however the window of coverage is so narrow and notification to owners was not made. ford knows about this issue and it is a safety concern. the potential for total loss of power while driving can result in an unsafe driving condition. the intrusion of coolant into the cylinder and potentially the oil system can pose a fire hazard. ford should recall this engine and replace with a redesigned engine block.

The contact owns a 2017 ford fusion. the contact stated that while driving at an unknown speed, she noticed there was a nail in the passenger’s side tire. the low tire pressure warning light was illuminated. the vehicle was taken to the local dealer, where it was diagnosed and determined that the lug nuts were swollen and that the rim was damaged during removal. the tire also had a slow leak. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 42,000.

Vehicle check engine light continues to turn on. auto zone diagnostics show engine misfire. ford states that coolant is leaking into the engine and that vehicle needs a new engine. engine coolant overheat message continues to pop up, car shakes and engine is hot. engine fire could occur, car could break down in an instant, putting my family's safety at risk. ford previously recalled certain 2013 and 2014 ford vehicles equipped with the 1.6l engine for a very similar issues under recall campaigns 12v551 and 17v209. however, no such recall exists for the similar issues reported by consumers with the 1.5l and 2.0l ford ecoboost engines. please help me hold ford accountable for safely recalling & fixing this vehicle!

The contact owns a 2017 ford fusion. the contact stated while driving approximately 65 mph, the vehicle started losing motive power. the contact depressed the accelerator pedal, and the engine revved but failed to respond as intended. the contact stated there was no warning light illuminated. the contact stated that she drove the vehicle off the highway and onto an exit ramp and eventually the vehicle stalled on the side of the road. the contact had the vehicle towed to a dealer, who diagnosed and determined that the transmission needed to be replaced. the contact then had the vehicle towed to a transmission specialist who replaced the transmission with a refurbished transmission. the vehicle was repaired. the contact stated that recently the transmission failed again, and the vehicle was towed to the local dealer who diagnosed the vehicle and determined that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 120,000.

Engine light came on so took the car into a ford dealer. they told me the engine block was cracked and i needed a whole new engine costing $5700. the car could overheat and catch on fire. mileage is only 50,00 miles.this is a defect in ford ecoboost engines that ford has been aware of for years but refuses to do anything to remedy.

The contact owns a 2017 ford fusion. the contact stated that when attempting to park the vehicle to refuel it, the gear shifter was stuck into drive (d) position. additionally, the contact stated that the gear shifter was later stuck into park (p) position. the vehicle was towed to the dealer, who diagnosed that the transmission shift cable bushing needed to be replaced. the vehicle was repaired; however the failure persisted. the vehicle was not repaired. the contact stated that the failure was related to nhtsa campaign numbers: 22v413000 (power train), 19v362000 (power train) and 18v471000 (power train); however, the vin was not included. the manufacturer was made aware of the failure and confirmed that the vin was not included in the recalls. the failure mileage was approximately 79,921.

Ford fusion 2.0 is currently at 71,000 miles and experiencing signs of coolant intrusion. rough cold start with white smoke coming out of the exhaust. check engine light illuminated showing a p0301 code (misfire in cylinder '1'). still trying to research a reputable dealer/repair facility that can perform the repair without any hassle. the engine is drinking about 1/4 cup of coolant per day as of writing this. this is a well-documented issue plaguing the ecoboost engines and is a very costly repair, let alone very dangerous if left to fester.

While traveling down the road, suddenly the steering gets hard to turn and the antilock brake system goes out. usually, you can correct the problem by stomping on the brake or turning the car off and back on. several warnings come up including advancetrac failure. it’s a very dangerous situation when your power steering goes out while traveling down the road. this same issue has occurred more than 5 times.

The component that failed is the engine. a coolant intrusion problem on cylinders causing coolant to access the combustion area. this is causing large amounts of white smoke to be emitted from tail pipe. also there is a cylinder miss that shakes the vehicle while driving. this is very frightening by the driver. i am afraid of the day it breaks down on the side of the road, leaving me stranded and a hazard to other drivers. vehicle was taken to the dealer only to find that the entire engine needs replacement due to a design flaw of the cylinder block. this is not a single incident issue, but rather a widespread issue in vehicles manufactured from 2015 to 2019. vehicles listed is also for the 1.5 and 2.0 liter engine. it is stated in ford's customer satisfaction program 21n12. this is for the 1.5 liter engine. no program has been issued for the 2.0 liter which leaves many vehicles with potential engine failures still on the highway.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while driving at an undisclosed speed, she depressed the brake pedal, but the vehicle failed to stop. the contact stated that she had to apply pressure to the brake pedal that extended to the floorboard and glided to a stop. the vehicle was taken to an independent mechanic where the vehicle was inspected, and the independent mechanic noticed that the brake fluid level was low. the contact then stated that after the brake fluid was refilled, the mechanic noticed that brake fluid was leaking from the front brake hose. the vehicle was diagnosed and determined that the front brake hose had failed and needed to be replaced. the vehicle was not repaired. the dealer nor the manufacturer were made aware of the failure. parts distribution disconnect. the failure mileage was unavailable.

The contact owns a 2017 ford focus. the contact stated while reversing from a the driveway, the vehicle was sputtering as if the cylinders had misfired. when the vehicle was shifted into drive, there was slow acceleration. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that spark plugs misfire in cylinder 2. the independent mechanic advised the contact to go to the dealer because it was an engine issue. the vehicle was driven to the dealer where it was diagnosed that a spark plug misfire in cylinder 2. the vehicle was not repaired due to a fee. the manufacturer was made aware of the failure but offered no assistance. the contact was informed that the vehicle was no longer under warranty. the failure mileage was 98,500.

Coolant intrusion into cylinder 3 on 2.0l ecoboost motor. the original motor was replaced under factory warranty at roughly 58000 miles. the replacement motor now has roughly 18,000 miles and 18 months on it and the same problem is occurring. ford is refusing to stand behind their product and cover the repair/replacement of the defective replacement long block.

The contact owns a 2017 ford fusion. the contact stated while reversing, the steering wheel was significantly loose. there was no warning light illuminated. the contact stated that the failure persisted while driving. the dealer was notified of the failure. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure and informed the contact that they could not assist because the recall repair of nhtsa campaign number: 18v167000 (steering) was previously completed on the vehicle. the contact stated that the recall remedy failed to fix the vehicle. the failure mileage was approximately 90,000.

Engine light indicator started displaying in june 2023. palmetto ford dealership (charleston, sc) inspected and confirmed through diagnostics coolant intrusion into ford ecoboost 2.0 combustion chamber. entire engine (long block) needs to be replaced. estimate of repair cost pending. vehicle is available for inspection upon request. loss of coolant results in engine overheating and fire hazard plus potential sudden malfunction while driving placing vehicle occupants at risk of harm. the manufacturer, ford motor company is well aware of the defects associated with its ecoboost engine in several ford models.

The contact owns a 2017 ford fusion. the contact stated while driving 25 mph, the vehicle made a beeping sound and independently shifted into neutral(n). the contact was able to coast the vehicle into a parking lot and shifted into park(p). the contact stated the vehicle failed to respond while shifting into drive(d) or reverse(r). the gear shift indicator light indicated that the transmission was in park(p). the power train warning light was illuminated, and a message indicating a transmission failure was displayed. the vehicle was towed to a transmission specialist, where the transmission shifter cable was replaced; however, the failure recurred 3 weeks later. the vehicle was towed to the transmission specialist. the vehicle was not repaired. an unknown dealer was notified of the failure. the manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown recall because the vin was not included. the failure mileage was approximately 127,746.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2017 ford fusion. the contact stated while starting the vehicle, there was a rattling sound coming from the vehicle. the contact was unaware of a warning light being illuminated. on another occasion while starting the vehicle, the vehicle overheated, and the check engine warning light illuminated. the contact turned off the vehicle and waited until the vehicle cooled down, but the failure persisted. the vehicle was taken to the dealer and the contact was informed that coolant was leaking into cylinder #2, and that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was contacted but no assistance was provided. the failure mileage was 104,000.

The contact owns a 2017 ford fusion. the contact stated that the air bag module had failed and needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure and confirmed there was no recall on the vin related to the failure. the approximate failure mileage was 89,000.

The contact owns a 2017 ford fusion. the contact stated that there was a rough idle while starting the vehicle, and the check engine warning light was illuminated. additionally, a misfire code was displayed. the vehicle was taken to an independent mechanic, who informed the contact that there was coolant leaking into the cylinder and that the small block needed to be replaced. the manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 128,000.

Engine was running rough, and had a check engine light. the code came up as p0302, which is a cylinder 2 misfire code. white smoke coming out of the exhaust. my mechanic confirmed that cylinder 2 had coolant leaking into the chamber and sent me a photo. i called both the dealership and ford directly. neither would help, as the car had 94,000 miles and an extended warranty was not purchased. had this engine failed at speed, losing power could have increased the likelihood of an accident.

The contact owns a 2017 ford fusion. the contact stated that the vehicle failed to operate properly after shifting out of park(p). the contact stated that the transmission warning light was illuminated. the contact had the vehicle towed twice to the dealer. the contact stated that on the first occasion the shifter cable bushing was replaced, and on the second occasion the cable was replaced. the contact stated that after the repairs the failure returned after shifting into reverse(r). the manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. the contact was also informed that she would not be reimbursed for any prior repairs. the vehicle was not repaired. the failure mileage was 132,563.

On august 10th 2023 while traveling at highway speed on il rt 80, the vehicle started shaking violently. there was heavy vibration coming from the engine, & service engine light began to flash. car was pulled off the road immediately into a gas station. this incident was abrupt, isolated & nothing prior indicated an issue. my daughter and her friend were in the vehicle and very fortunate to have safely pulled off a busy highway without accident or injury. the vehicle has since been inspected by a ford dealership & a licensed auto repair shop. it has been reported that the engine has failed due to internal engine components in the lower portion of the motor. it is not feasible to rebuild this part of the motor. it has been advised i get a new replacement engine by the dealership & shop.

My car has a overheating due to a faulty head gasket that is causing coolant to leak into the pistons.

Humming sounds from gas tank. car stalls and difficult to crank when getting fuel. car has a horrible smell from gas fumes.

Driving down the road transmission started shifting erratic people behind me had to slam on their brakes almost causing an accident as i had to pull over because it would not shift into the next gear. the vehicle only has 84,000 miles on it and i don’t know how this is going to be safe to drive with my kids in the vehicle. i called to see if there is any recalls and they said no. when i look it up online, there is many complaints, including torque, converter and transmission.

Failure to shift properly, rpm’s increasing while transmission is changing gears. no warning lamps, messages. symptoms increasing over a 3 week period. took car to ford dealer on 7/15/2023; diagnostics done indicating failure of torque converter and transmission pump. as of today, 9/5/2023, car is still at dealership with no repairs made. dealer says unable to get parts for repairs, and they have no idea when parts might be available.

The contact owns a 2017 ford fusion. the contact stated that while reversing from the driveway, the shifter knob linkage detached. as a result, the vehicle failed to move. the power train wrench symbol illuminated and went off. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred to the nhtsa hotline. the contact stated that the failure was similar to nhtsa campaign number: 22v413000 (power train). the failure mileage was approximately 90,000.

I was a victim in a car crash driving this vehicle when another vehicle hit me and deployed my air bags. due to the air bags deployment i ended up with significant burn marks to my arm which is likely to permanently scar.

The contact owns a 2017 ford fusion. the contact stated while driving 70-75 mph, the vehicle started shuddering, jerking, and overheating, and the engine was misfiring. the check engine warning light was illuminated. additionally, there was white smoke coming out of the exhaust pipe. the contact veered to the side of the road and allowed the vehicle to cool down. the vehicle was taken to autozone, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced. the vehicle was then taken to an independent mechanic, where the spark plugs and ignition coils were replaced; however, the failure persisted. the vehicle was taken to another independent mechanic, where it was diagnosed and determined that the engine cylinders were misfiring, and the engine needed to be replaced. the vehicle was not repaired. the dealer and the manufacturer were not notified of the failure. the failure mileage was approximately 104,000.

The contact owns a 2017 ford fusion. the contact stated that while attempting to shift into reverse, the brake pedal was depressed; however, the brake pedal seized. the vehicle was towed to the dealer, who informed the contact that the brake pads were replaced; however, the contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle violently shook. the contact related the failure to nhtsa campaign number: 23v162000 (service brake, hydraulic). additionally, the contact stated that the rpm was fluctuating. the manufacturer was made aware of the failure. the failure mileage was approximately 100,000.

The contact owns a 2017 ford fusion. the contact stated while driving approximately 20–30 mph, the brake pedal was depressed, but there was resistance, and the brakes was slow to respond. while driving approximately 50 mph, the brake pedal was firm and had to be pumped several times to respond. the contact stated that the brake hose had ruptured. the brake fluid warning light was illuminated. the contact was able to get the vehicle off the road. the vehicle was towed to the local dealer and the contact was informed that there was brake fluid on the brake pads and the brake pads needed to be replaced. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic). however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 58,000. parts distribution disconnect.

Shift cable bushing on the top of the transmission was found disintegrated upon inspection and only small remnants were found. due to this issue, the cable was also found to be disconnected from the transmission. prior to the inspection, a “shift sys” and “see manual” error appeared on the dash screen with a yellow wrench while changing gears 3 separate times. the transmission then became stuck in neutral. this could cause myself or others to be stuck in a gear unable to safely leave their vehicles at their destination. this could also cause the reverse and leave myself or others stranded at their destinations. research found that this same part and issue is under recall for all models 2013-2016 ford fusions. i believe this recall should be extended to the 2017 model as well. i have tended to the issue and replaced the part, using oem part from dealer, within my vehicle to continue commuting safely.

The contact owns a 2017 ford fusion. the contact stated while driving 55 mph and attempting to slow down, the brake pedal was depressed and went to the floorboard, and the vehicle failed to come to a complete stop. the contact was able to pull to the side of the road. after a visual inspection, the contact became aware of brake fluid leaking from the front driver’s side brake hose. the brake warning light was illuminated. the vehicle was taken to an independent mechanic, who determined that the brake hose had ruptured. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 93,000.

Ford fusion 2017 dangerous defect engine issues the engine light went on in my ford 2017 fusion car with only 64,000 miles and i became very nervous about my family’s safety driving in my ford 2017 fusion car. the ford dealership was unable to take my car for two weeks, so i had no choice but to take it to an outside mechanic to look at my car to see what was wrong because it was dangerous to drive the car and i could not wait two weeks. i missed work because i was unable to drive my car in this dangerous state with the engine light on. the outside mechanic said the 3rd cylinder misfired and then replaced the 4 spark plugs and coils to see if that helped and charged me $350.00 for his service. then a few days later the engine light went on again, so that service did not fix this dangerous problem & the mechanic told me to go to ford to fix this problem. when i looked on the nhtsa website, there were “157 complaints” on the same problems that i was experiencing with my ford 2017 fusion. these complaints were expressing that their ford 2017 fusions had faulty head gaskets causing coolant to leak into the pistons causing the cylinders to misfire and then their engines needed to be replaced resulting in a flaw cylinder block causing an engine block. many of them did not have their engine replaced because there is no recall on these defective parts & they did not have the money to fix their ford 2017 fusion. i also do not have the money to fix my ford 2017 fusion with ford’s defective parts causing dangerous safety engine damage. these defective parts are high risk causing accidents, fire and even death which will be the fault of ford corporation for not recalling these defective parts & fixing the damage these defective parts causes. i also found out that there was a recall on the ford 2013–2014 fusions with the same problems. now there should be a recall on the 2017! help!

Ford fusion 2017 se 2.0l engine with 100,000 miles. check engine light came on, and a warning that the engine was overheating. within a few seconds, the car would return to normal. this process would repeat continuously every few moments. the car was taken to a ford dealership, and it was noted that there was a blockage & leak that would cost $8,000 to repair. i called ford corporate and they said that the recall applying to hundred of thousands of ford fusions for this same issue did not apply to my car. ford recalled 2013-2014 fusion vehicles (1.6l engine) for this issue. ford recalled 2013-2019 fusion vehicles (1.5 l / 2.0l ecoboost engine) for this issue. why are certain vehicles omitted from this dangerous recall though this is a documented issue with ford fusions?

The contact owns a 2017 ford fusion. the contact stated that while the vehicle was parked, the gear shifter failed to operate as needed and the contact was unable to shift into the intended gear. the message to “see owner’s manual” was displayed. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the shifter cable bushing needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 80,000.

Trunk randomly opens and alarm goes off when parked and off. trunk may randomly open while the vehicle is in motion. the safety concern is that the high voltage battery could get wet and become or cause a fire safety hazard. additionally, it's plausible that items in the trunk could fly out into the roadway and cause an accident when it happens as the car is in motion.

1). 3 days after purchasing the vehicle i wasn't sure but i could tell that something was wrong so i called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle i went into a grocery store. when i came out the car was on/running, all by itself. 3). additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: a. the vehicle randomly turns on and off all by itself, this is very hazardous. b). the headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as i am a lyft driver. c). the interior lighting on the console and dashboard become dim or do not turn on at all, day or night. d). while driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. e). the bluetooth system connects and disconnects itself randomly. f). the air and heating system randomly turn on and off without being touched. g). charging my phone in the vehicle is also challenging as it does not always work. h). bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. i). after locking the doors, everything inside the car does not completely turn off. interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. j). the instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. k). while driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. l). dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.

Turbocharger leaked oil into the engine causing irreparable damage to the engine. oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. cars computer system froze, enabling vehicle to move forward. motor mounts were faulty, loose and unstable. grinding sounds coming from wheels, vehicle alignment is unsteady. issues with this vehicle previously reported under nhtsa id #11534780 updated information being reported after repairs have been repaired.

Shift cable bushing issue. same as recall 22s43 for 2012-2016 ford fusions.

Trunk opens randomly on its own

Ford recall for customer satisfaction program 21n12 for coolant leaking into cylinder damaging short block does not provide enough coverage. 2017 ford fusion with 61,000 miles has an estimated of $7,800 to repair this mfg defect. the extended coverage on this fix on failure is 7 years and 84,000 miles. i have missed the window by 2 months! this problem has been occurring since 2014-2018 models. my car had a resale value of $15,000, but is now worth nothing and i only got 60,000 miles out of this. it is not fair that their known defect has put me in this position.

I purchased a used 2017 ford fusion se ecoboost with 77790 miles on august 4, 2023. 2 days after purchase, the check engine light illuminated. i brought it into a local mechanic to run a diagnostic test. the diagnostic showed “misfire-cylinder 1”. the mechanic recommended replacing all spark plugs and the cylinder 1 coil pack. repair was done and seemed to have been running well. 2 days later, the check engine light came back on. brought it back into the same mechanic. the diagnostic showed “misfire in cylinder 2”. the mechanic recommended replacing the remaining coil packs but thought that the problem could possibly be a blown head gasket. i decided to replace the remaining coil packs in hopes that this would remedy the issue. 2 days after bringing the car home, check engine light came back on. i brought the car to a different mechanic for a second opinion. this mechanic diagnosed that “misfire in cylinder 2” was happening again. they mentioned that this ecoboost model is known for issues with carbon buildup. they used an intake cleaner to clean out the carbon and saw noticeable improvement. later that afternoon, i came to pick up the car, and noticed that the cold start was much rougher than before. once again, when driving home from the mechanic, the check engine light came on. next day, took a short drive and a warning stating that the engine was overheating and coolant was low appeared. i filled the coolant and brought car to another mechanic. that’s when i was told that the engine needs replaced due to coolant leaking into cylinders. still waiting to hear back from ford to see if they will help with cost of repairs. quoted $6300 to fix. this is my primary source of transportation and now i’m without a vehicle. this is also a hardship due to the fact that this vehicle was just purchased with no additional funds to pay for repairs. please help!

1. gear shift jammed (from 3 months of owning my car, until now -4 yrs). 2. stop safely now caution light on. vechile stops, then shuts off, can't turn it back on until about 20 minutes, maybe transmission? i am highly displeased! the transmission started to kick when this "stop safely light" appeared. i could have been in a car accident.

While shopping for ford fusion hybrids, i notice they all displayed abnormal tire wear, specifically on the inside edge of the rear tires. after purchasing a 2017 fusion hybrid i have seen a significant tire wear issue on the rear inside edge of my tires causing premature tire replacement. i have had the wheel alignment checked and was told it was good. this seems to be an issue with this model. for someone that does not inspect or maintain tires this could lead to a tire blow out at speed. i have had put 3 sets of tires on the vehicle over the last 3 years.

The contact's daughter owned a 2017 ford fusion. the contact stated that the vehicle was hesitating while depressing the accelerator pedal. the check engine warning light was illuminated. an independent mechanic inspected the vehicle and discovered that the rear main seal was defective. the vehicle was taken to a dealer where the rear main seal was replaced; however, the failure persisted. the vehicle was taken back to the dealer where it was discovered that coolant from the head gasket had leaked into the engine cylinder, resulting in engine failure. the manufacturer was notified of the failure and a case was filed. the vehicle was repaired. the failure mileage was approximately 53,000.

The contact owns a 2017 ford fusion. the contact stated while driving 40 mph and attempting to slow the vehicle, the brake pedal was depressed and went down to the floorboard before bringing the vehicle to a complete stop. after a visual inspection of the exterior of the vehicle, the contact observed brake fluid leaking from the front passenger’s side wheel. upon refilling the brake fluid reservoir, the contact observed that the entire reservoir had emptied, again leaking from the front passenger’s side wheel. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related it to nhtsa campaign number: 23v162000 (service brakes, hydraulic), but the vin was not included. the manufacturer was not notified of the failure. the failure mileage was 24,000.

The contact’s husband owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that while her husband was driving at an undisclosed speed, he depressed the brake pedal, and the vehicle failed to stop. the contact’s husband applied pressure to the brake pedal and the brake pedal extended to the floorboard and the vehicle coasted to a stop. the brake fluid light and other unknown warning lights were illuminated. the driver was able to navigate the vehicle to safety. the contact stated that upon her husband inspecting the vehicle, there was brake fluid leaking on the ground. the vehicle was towed to an independent mechanic where it was diagnosed and determined that the front driver’s side brake hose had ruptured and needed to be replaced. the vehicle was repaired. neither the dealer nor the manufacturer was notified of the failure. the failure mileage was approximately 61,136.

The contact owns a 2017 ford fusion. the contact stated that after shifting from the reverse position to the drive position the transmission would not go into gear and the vehicle would not drive forward. the vehicle was towed to the local dealer who diagnosed that the transmission cable bushing had failed and needed to be replaced. the transmission cable bushing was replaced and the failure was remedied. the manufacturer was not notified of the failure. the failure mileage was 89,000.

Torque convertor weld studs fail the torque convertor will not be connected to the engine flexplate and the vechile will lose the ability to move, increasing the risk for a crash.

Vehicle was being driven. heard clunk noise. vehicle no longer went into drive. could not shift or anying. had to have vehicle towed to repair shop. ford could not review vehicle at time and was 30+ days out. vehicle was then brought to another mechanic where they disassembled vehicle and found that the torque converter studs were no longer in place and created an issue where metal shards are in the transmission causing the transmission needing to be rebuilt along with shards being located in cooling system. ford was contacted and advised to put a claim in with the nhtsa as this is a known issue for this vehicle year make and model however is not listed for this specific vin. there were no warning lights while driving the vehicle to indicate any issue. vehicle currently not driveable. our safety was put a risk as we were driving on the road during heavy traffic and caused a mess on the road and could have potential caused an action as vehicle was in drive when it stopped working.

The contact owns a 2017 ford fusion. the contact stated that upon shifting into drive(d), the vehicle failed to respond. the power train warning light was illuminated, and a message indicating the gear shifter failure was displayed. the contact attempted to shift into park (p), but the gear shifter remained stuck in drive(d). the contact stated that she was able to manually move the shifter cable, and the vehicle shifted into park (p). the contact stated that the shifter cable bushing was replaced by a family member. the contact stated while driving from a complete stop and depressing the accelerator pedal after the part was replaced, the vehicle shuddered and hesitated to respond. the contact stated that the failure had been recurring while driving at various speeds. the vehicle was taken to an independent mechanic, where it was diagnosed, but the cause of the failure could not be determined. the dealer was notified of the failure and informed the contact that a fee would be charged for the diagnostic test and the repair. the manufacturer was not notified of the failure. the failure mileage was approximately 90,000.

Dear sir/madam, i am writing to file a formal complaint regarding a critical issue with my 2017 ford fusion, equipped with a 2.0 l ecoboost turbo engine. the issue in question, namely coolant intrusion into the engine block, has been a well-documented problem recognized by the ford motor company since at least 2010, as evidenced by technical service bulletin 22-2229. my vehicle, a 2017 ford fusion, developed this issue when it had approximately 100,800 miles on the odometer. when i discovered the problem, i promptly contacted two different ford dealerships for assistance, hoping that they would help address this known issue. however, i was met with significant resistance and a refusal to accept responsibility for the issue. both dealerships cited the fact that my vehicle had exceeded 100,000 miles as the reason for their inability to assist me. i found this response deeply unsatisfactory and believe it is unfair given the longstanding awareness of the problem by the manufacturer. it is disheartening to learn that ford motor company is unwilling to take responsibility for a problem that is clearly linked to a long-standing issue documented in their own technical service bulletins. this issue poses a significant safety and financial risk to ford fusion owners, and it is essential that the manufacturer acknowledges its responsibility in addressing and rectifying the problem, regardless of the mileage on the affected vehicles. i kindly request that the national highway transportation board investigate this matter thoroughly and take appropriate action against ford motor company for its refusal to address a known safety issue that has affected many ford fusion owners. additionally, i urge the board to advocate for the rights of consumers who are left without recourse due to arbitrary mileage limitations imposed by dealerships when dealing with such issues. i appreciate your attention to this matter. sincerely [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2017 ford fusion. the contact stated that while driving at 40 mph the vehicle began jerking. the vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 79,000.

Cvt transmission vehicle purchased 4/15/19 with 38,000 miles transmission was bad and was replaced under warranty by ford on 8/13/2021 @ 77,099 miles. noise is back and i took vehicle to dealer for diagnosis 10/10/2023. diagnosis: hybrid electric unit motor went out/transmission is bad and needs to be replaced @ 115,023 miles i have only driven the car $67,076 on this new transmission. this does not seem right. dealership says i am out of "dealer warranty" and that i must pay out of pocket $7k

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, she heard an abnormal sound at the hood of the vehicle. no warning lights was illuminated. the vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. the vehicle was repaired however, the contact stated that two years later the failure recurred. the manufacturer was notified of the failure and the contact was informed that there were no programs to assist with the repair. the failure mileage was approximately 115,000.

The contact owns a 2017 ford fusion. the contact stated that while operating the vehicle, the check engine warning light had remained illuminated. the vehicle was taken to the local mechanic who diagnosed a misfire the engine cylinder number 4. the vehicle was later taken to the local dealer who diagnosed that the engine short block was faulty due to coolant intrusion and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vin was not included in the manufacturer's customer satisfaction campaign for the failure. the failure mileage was 86,000.

Once stopping at a traffic light as the light turned green my car would not go, when trying to accelerate the car it makes the noise as if it wants to go but nothing is happening. i believe this a ongoing issue ford knows about for something going wrong in the transmission.

The contact owns a 2017 ford fusion. the contact stated that when starting, the vehicle would display a hesitation as if the motor failed to start. there would be a misfire message displayed. the contact took the vehicle to the dealer who diagnosed that cylinder 2 misfired and the engine needed to be replaced the contact learned of a technical service bulletin that addressed a fractured block on cylinder number 2 causing engine failure. the vehicle was no longer covered by the warranty to receive the remedy. the manufacturer was made aware of the failure and opened a case regarding the failure. the approximate failure mileage was 108,000.

A recall notice was mailed to me from ford in april 2023 for safety recall 23v162. i have not received notification by october 2023 on when to schedule the brake line repair. the letter states that it is anticipated to be remedied by the 3rd quarter of 2023.

The shifter cable and bushing have been replaced twice. i received no warning on all instances. the shift continued to return to park and the car was disabled. i was left stranded away from home. the vehicle was towed to the nearest ford auto repair shop. on the second repair of the shifter cable, the cable had completely disintegrated. ford informed me that the transmission was the problem. i was told that the transmission was spitting out fluid onto the cable. ford informed me that it would be best to replace the transmission to solve the problem. i can not afford this. there needs to be a recall. this is a manufacture defect.

The contact owns a 2017 ford fusion. the contact stated that while driving at approximately 45 mph, the brake pedal was depressed but failed to respond. there were no warning lights illuminated. the driver crashed into the sidewalk and damaged the front end of the vehicle. the vehicle was towed to the residence. there were no reported injuries. a police report was filed. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the contact stated that the failure was related to nhtsa campaign number: 23v162000 (service brakes, hydraulic). the manufacturer was not contacted. the failure mileage was approximately 79,418.

The contact owns a 2017 ford fusion. the contact stated while reversing out of her driveway at approximately 3 mph, the transmission slipped out of reverse(r) and shifted into neutral(n). the contact stated that an unknown warning light was illuminated. the contact stated that the failure had also occurred while in drive(d) and had become a recurring failure. the contact researched online and related the failure to nhtsa campaign number: 22v413000 (power train). the contact had not taken the vehicle to a local dealer or independent mechanic; however, she had watched videos online on how to replace the damaged shifter cable bushing. the vehicle was repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 115,000.

My 2017 ford fusion with 77,000 miles was running poorly. i noticed coolant reservoir was empty with no visible leaks. took it to a ford dealership and was told coolant was leaking into cylinders. i was told to fix the car they would have to replace the engine. had i not noticed the coolant issue and the engine died while driving in highway traffic, my safety, as well as the safety of others would have been at risk.

The contact owns a 2017 ford fusion. the contact stated that after reversing and shifting back into drive, the vehicle failed to move or respond as needed. the contact stated that the “shift system fault” warning light was illuminated. the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 60,000.

The contact owns a 2017 ford fusion. the contact stated that while attempting to start the vehicle, the vehicle started to shake. the contact allowed the vehicle to idle for one minute before driving. the battery and the check engine warning lights illuminated. the contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust. additionally, the contact stated that the vehicle currently failed to start. the contact used a code reader to diagnose the vehicle where an undisclosed code indicating that the failure was engine related. the vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was advised to contact the nhtsa hotline. the failure mileage was approximately 57,000.

Engine has been smoking excessively. diagnosed at fulton ford as needing an engine replacement due to coolant leaking in to cylinder. discussed with ford twice and they will not consider it under the recall that is effecting numerous other engines of this size.

The contact owns a 2017 ford fusion. the contact stated while driving at various speeds, the vehicle jerked. additionally, the contact stated that the vehicle overheated while driving and while idling. the contact stated that the vehicle was experiencing abnormal coolant consumption. the contact had been adding coolant to the vehicle after 5 miles. the contact stated that the failure was persistent. the check engine warning light was illuminated. the vehicle was taken to the dealer but was not diagnosed nor repaired. the dealer informed the contact that they could not repair the vehicle under ford campaign number: 21n12 because the vehicle was not covered. the manufacturer was notified of the failure and informed the contact the vin was not included. the failure mileage was approximately 74,900.

Car started rough and engine light came on. coolant low. took car to ford dealer service department and was told the problem was coolant intrusion. was told not to drive it as eventually the car would overheat and engine block would crack. only fix is to get a new engine.

The contact owns a 2017 ford fusion. the contact stated while driving approximately 40 mph, the vehicle lost motive power. the contact that while the vehicle was started, the check engine warning light illuminated. the vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion into the cylinder. additionally, there were pieces of the cam shaft in the oil pan. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 69,000.

Shift system fault: transmission shifter cable bushing wore out, cap fell off, shifter cable got detached, so i cannot shift the car out of park. i have a 2017 ford fusion and it was not included in the recall, even though this shift system fault problem is the same problem that the ford fusions included in the recall are having.

My 2017 ford fusion alerted to me that it was overheating, i immediately checked my fluids and noticed my coolant was empty so i refilled it. i assumed that when i recently had my car serviced they somehow forgot to refill my coolant when flushing/replacing me fluids. the next week i went to leave for work one morning and my car wouldn't start, had the battery checked and it was fine, replaced the started and still wouldn't crank. then i had my fusion towed to a local mechanic who wasn't able to find the issue since they didn't do internal engine repairs, so paid that shop and had it towed to the dealership where i purchased the fusion and a couple of weeks later they tell me my pistons won't hold pressure and i need a new engine (8-10k) with no explanation as to what caused this. my fusion was purchased with 3 miles on it and currently has less than 49k on it. i have always taken very good care of my vehicle, but am now told that my warranty was 5 years from manufacturer date, not purchase date, leaving me with very little options. this issue needs to be addressed asap.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the engine and had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and assisted with 40% of the cost of the repair. the failure mileage was approximately 63,000. the vin was unavailable.

2017 ford fusion 2.0l ecoboost with pin hole in block. technical service bulletin 19-2346 dec. 19 2019 block has pin hole in causing coolant to leak into #2 cylinder. yes it is available for inspection safety risk is it could malfunction in cold weather and create no heat for driver/passengers yes it has. been to dealer. contacted ford and they said to file complaint first sign was slight engine miss started around 107,000 miles. second sign engine light came on. brought to independent dealer and he informed me what the reason was ( cracked block ). brought to local ford dealership and they also confirmed reason (cracked block ). researched ford bulletins and found ford realized this engine block had a defect back in 2019 when it still would of been under warranty. ford blocks are a major part and very expensive to replace. ford motors should own up and repair as they new this before warranty expired.

Approx 2 weeks ago i had a check engine light. the light indicated a cylinder 3 misfire. i then had an engine overheat with the check engine light. the mechanic said engine coolant was leaking into cylinder #3. he said the only repair was a new engine. i called multiple ford dealers and there were aware of a technical bulliten on issue and said my vehicle was out of warrenty and that nothing could be done outside of a new engine.

The rotary "dial shifter" keeps coming on while the vehicle is turned off as well as making a gear sound saying it's not in park when it is. i have had the vehicle for a month and i've had to jump the car 5 times already as it will come on and stay on. i looked it up and some fushions were recalled for it with the issue of that and the cd player and rear speakers making noise. trying to see if another recall can be issued on more of the fusions.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the steering wheel was extremely loose, prompting the contact to pull over to the shoulder of the roadway. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related it to nhtsa campaign number: 18v167000 (steering), but the vin was not included. the failure mileage was 82,000.

I was driving to work when i had to stop at a red light as i hit the accelerator it didn’t move. i continued to press it as i was the first car at a green light suddenly the car jerked forcefully and went. i arrived at work and called my father to look at it and he told me to drive it home which is about 7 minutes away. as i drove the car it began jerking violently and slowing down. it was not safe for me to move off the road immediately causing cars behind me to slam on brakes and swerve around me. when i made it safely to the shoulder the gear shift was working but the pressing the accelerator didn’t really work until it continued jerking. the car had to be towed to my home and to the auto shop to be diagnosed. my transmission slipped due a form of malfunction of the transmission. the mechanic expressed there were no metal shavings in the pan. no warning lights appeared on the dash until after it completely broke and they still flashed on and off or changed each time. no crash occurred, it immediately taken to be diagnosed and has already been fixed. i would like for ford to do an inspection but i just paid for a transmission so i can’t afford it. i have all the receipts and diagnostic information for the vehicle. i looked into the recalls and noticed the ford fusion 2.0l has an active transmission recall, but the only difference for my vehicle is a 1.5l.

The contact owns a 2017 ford fusion. the contact stated that while the vehicle was parked, the transmission failed to shift into drive(d). the shift system fault, service required message was displayed. the contact noticed that the shifter cable was detached and reconnected the shifter cable. the transmission was then able to shift into drive(d). the vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 94,000.

The contact owns a 2017 ford fusion. the contact stated that the message that the engine was overheating was displayed on the instrument panel. the vehicle was taken to the dealer where a repair was performed for an unrelated safety failure. the repairs were covered by the insurance company; however, during the inspection by the insurance company, it was discovered that there was coolant intrusion into the engine. as a result, the contact was informed that the engine needed to be replaced. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. the failure mileage was approximately 117,000.

The contact owns a 2017 ford fusion. the contact stated that the check engine warning light was illuminated. the contact took the vehicle to the dealer who diagnosed that there was a leak in cylinder #3. the vehicle was included in manufacturer communication nhtsa id number: 10213732 (engine and engine cooling) and had the remedy completed. after the vehicle was repaired, the check engine warning light became illuminated. the contact returned the vehicle to the dealer who confirmed that there was a leak within cylinder #1 and that the repair needed to be performed. the vehicle had not been repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 130,000.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. the contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted, but failed to shift into drive. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic, who was unable to diagnose the vehicle. the vehicle was then towed to the dealer, who diagnosed a failure with the torque converter. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 17v427000 (power train), but the vin was not included. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 84,000.

I purchased a used car from a dealership in orlando, fl, on may 5th this year. the vehicle has been experiencing a recurring issue of a battery drain, and despite multiple visits to authorized ford service centers and leaving the car with the dealership for repairs, the problem persists. my ability as a customer to work and move around has been severely affected. the dealership claims no liability, but evidence suggests they were aware of the issue before selling the car. the service advisor admitted the problem existed before the purchase, providing repair orders from a different ford location as proof. currently, ford is requesting 15 additional hours of labor for diagnosis, but the dealership refuses to approve it, leaving me with a non-functional vehicle. i suspect the vehicle's power control module needs reprogramming due to a recall (customer satisfaction program 17b38), but the vin lookup shows no recalls associated with the car despite the model, year, plant city, build dates, as well as the reason for the recall matching. i, as the customer, am unable to use the purchased product, and ford refuses to provide me with a response or any resolution as they “will not do anything until those 15 hours of labor = $3000 are not approved”, at the same time, financial constraints prevent me from approving the needed labor hours for diagnosis. customer satisfaction program 17b38 reason for this program: in some of the affected vehicles, if the ignition is briefly powered on and off, the pcm may not complete the shutdown process. as a result, the pcm will remain powered which results in excessive current draw and can lead to a drained battery. affected vehicles vehicle: fusion model year: 2017 plant city: hermosillo build dates: 10/16/2015 - 08/02/2017

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinder, and that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. the failure mileage was approximately 62,000.

The contact owns a 2017 ford fusion. the vehicle was taken to the local dealer to be repaired under nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the contact was informed by the mechanic that the lug nuts were defective. the lug nuts were replaced. the manufacturer was contacted but no assistance was provided. the failure mileage was approximately 54,042.

1.5 ecoboost catastrophic engine failure. on hi-way lost power. coolant went into engine cracked block. known defect, but ford says my car is not covered. but won’t explain why, it checks all the boxes, mfg in mexico during defective years under mileage and date. never received notice. stuck with $7,800 repair. ford executives will not engage to help.

The contact owns a 2017 ford fusion. the contact stated that after starting the vehicle, the check engine warning light illuminated on the instrument panel. the vehicle was taken to the dealer, who diagnosed a misfire in cylinder #2 caused by coolant intrusion into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the manufacturer was notified of the failure but did not assist. the failure mileage was 63,000.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the temperature gauge indicated that the vehicle was overheating, and the contact heard an abnormal sound coming from the engine compartment. the check engine warning light was illuminated. the vehicle was towed to the dealer, and it was determined that the engine block had cracked due to coolant intrusion. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the manufacturer was notified of the failure but did not assist. the failure mileage was 131,000.

I was pulling onto the beltway and my car would not shift when i accelerated. then the engine revved up when i accelerated and the car had no power. it remained in the same gear. then it wouldn’t move at all. i was able to coast off the highway. turned the car off and started again. it did the same thing. staying in the gear and then not accelerating. i find it interesting that other 2017 ford fusion had a previous recall for this. my vin isn’t included on the list

The contact owns a 2017 ford fusion. the contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle eventually stalled. the vehicle was towed to an independent mechanic who diagnosed that coolant was present inside the engine. the contact was informed that the engine needed to be replaced. the vehicle was not yet repaired. the manufacturer and local dealer were notified of the failure, but no assistance was provided. the failure mileage was approximately 70,000.

The contact owns a 2017 ford fusion. the contact stated while starting the vehicle, the check engine warning light illuminated. additionally, there was white smoke coming from the exhaust pipe. upon inspection, the contact noticed there was a coolant intrusion into the engine. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 67,000.

The contact owns a 2017 ford fusion. the contact stated while driving 75 mph, the vehicle stalled without warning. the contact pulled over to the highway shoulder and the vehicle was initially towed to an independent mechanic. the contact was informed by the mechanic that the engine needed to be taken apart to determine the cause of the failure. the vehicle was then towed to a dealer where the contact was informed that the torque converter and the transmission needed to be repaired. the vehicle was towed for a third time to another independent mechanic where the contact was informed that the flex plate had fractured in five separate places and needed to be repaired also. the manufacturer was not made aware of the issue. the vehicle was not repaired. the failure mileage was approximately 107,510.

The contact owns a 2017 ford fusion. the contact stated that while his wife was driving at an undisclosed speed, the temperature gauge began to indicate that the vehicle was overheating, prompting the contact to pull over to the shoulder of the roadway. after a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low and refilled the reservoir. within three days of refilling the coolant reservoir, the failure reoccurred, after which the vehicle failed to start. the vehicle was towed to an independent mechanic, who was unable to determine the cause of the failure and advised the contact to take the vehicle to the dealer. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. after investigating the failure, the contact related the failure to technical service bulletin: 20-2100. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 74,000.

******* delete voq ******* this complaint is being marked for deletion because it is requested by the consumer that they wish to have it removed. djr ******* delete voq *******

I was driving my car one day and the power steering fault message popped up on my dash of my car. so i turned around and went home. i turned the car off and then turn the car back on. then the power steering fault message showed up with other warning messages. so i tried turning the steering wheel and noticed there was no power steering at all. so the next day i had it towed to the ford dealer to have them look at it and fix the issue. they ended up replacing the rack and pinion and the power steering motor. when i picked the car up i asked the service person if it was a common part that broke on the car and he said it was a common part that broke. i was surprised that they had that specific part in stock when they told me the problem. also i was not happy that i had to $4,400.00 to fix it. in my mind if it is a common part that breaks then why hasn't been a recall on that part.

Check engine has been off and on for last 500 miles. regular maintenance. took to dealership, codes found of p0303, p0300, and p2196. found coolant was low and confirmed coolant intrusion into engine. per dealership either bad head, head gasket, or block and ford recommended replacing engine. quoted $9000 in repairs to replace engine. declined repair due to cost. according to nhtsa this is a common issue and should be addressed. unsafe to drive however repair costs, and now inability to trade in, force driving until no longer can

The contact owns a 2017 ford fusion. the contact stated while accelerating from a complete stop, the vehicle shuddered and hesitated to respond. there was no warning light illuminated. the contact stated that the failure reoccurred while driving 60 mph. the contact stated that the failure had been recurring while driving. the vehicle was taken to the dealer several times. the dealer diagnosed the vehicle, but the cause of the failure could not be determined. the contact stated that the failure persisted. the vehicle was taken back to the dealer, where it was diagnosed that the torque converter had failed and needed to be replaced. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 17v427000 (power train); however, the vin was not included. the manufacturer was notified of the failure and a case was opened. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 106,000.

Brake service lights comes on. noticed softer feel when pressing on brakes and longer distance needed to come to complete stop. there were no noticeable changes in driving habits before the maintenance light came on. diagnostics were done 02/2023 at sacramento downtown ford and was told to replace a brake hose.

2017 ford fusion 2.0l ecoboost engine is available for inspection. the engine block was designed incorrectly and coolant leaks into the cylinder. there is a risk of fire from the intrusion of coolant in the cylinder. many other people are having this issue and they did recall the 1.5l engine. they need to on the 2.0l as well. my local mechanic identified the issue and i called the ford dealer who didn't even need to see it said i need a new engine based off the mechanic's testing. after losing coolant and constantly refilling with no coolant being seen coming from the vehicle, the check engine light comes on. the code listed states that one of the cylinders is misfiring. this is due to coolant in the cylinder. with the risk of fire, ford needs to put a recall on this issue for the 2.0l ecoboost.

The contact owns a 2017 ford fusion. the contact stated that while driving at various speeds, the vehicle lost motive power and stalled. the contact waited for a while and then made several attempts to restart the vehicle. the check engine warning light was illuminated. the failure occurred frequently and had become more persistent over time. the vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine had failed due to the intake manifold gasket fracturing the seal, which caused antifreeze to leak into the engine. the vehicle was repaired. the manufacturer was made aware of the failure, and it was confirmed that the vin was not included in a recall. the manufacturer opened a case and offered to pay a portion of the repair cost. the approximate failure mileage was 45,000.

On [xxx], i entered onto [xxx] from sparks, nevada eastbound when a check engine light and oil overheat warning came on. i limped the car to the nearest exit [(xxx)]. i had my grandson with me and he was scared. i checked my coolant level and realized that it was dry. i put coolant to the max line of the reserve tank and drove 25 miles to carson city. when i took it into the dealership at capital ford on december 26, 2023, their service manager said this year had a poor design of the engine (2.0l) which led to coolant intrusion into the cylinders. two days later, they confirmed. my complaint is the ford manufacturer knew of this issue and had posted several tsbs, but has only issued a recall the 1.5 l engine. i'm now told that since my car is 1600 miles out of warranty, too bad. i believe the ford manufacturer should replace my engine for free, knowing it failed as a direct result of their poor engineering design. i purchased the car in july 2020 with 26,350 miles and bought the extended warranty. i was never made aware of the existing issues with the coolant leaking into the valves. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. the vehicle was taken to the dealer, who diagnosed a failure with the spark plugs. the vehicle was repaired, but the failure reoccurred. the vehicle was taken back to the dealer, and it was determined that there was a misfire in cylinder #3 due to low compression. the vehicle was not repaired. after investigating the failure, the contact related the failure to technical service bulletin: 19-2243. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 112,000.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to an independent mechanic and diagnosed with catalytic converter failure. the vehicle was repaired, but the failure reoccurred. the vehicle was taken to the dealer, who determined that coolant intrusion had damaged the engine, and the engine needed to be replaced. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the manufacturer was notified of the failure but did not assist. the failure mileage was 113,000.

Hesitation, lack of power, jerking on acceleration. if felt like an ignition misfire and the engine codes suggested multiple misfires. a power balance test was performed and verified there is a misfire on cylinder 2. the spark plug from 2 was swapped with cylinder 1 and the misfire was in cylinder 1. the spark plugs were replaced november, 2023. the plugs look contaminated-seems to be with engine coolant due to a head gasket failure. the coolant reservoir was empty indicating a coolant leak. they then introduced air into cylinder 2 and the coolant rose inside the coolant reservoir. the gasket is failing between the cylinder and one or more of the water passages beside the cylinder. ford has since updated their engine design to correct this concern so they knew of the issues. there is a current recall on the 1.5l engine however, not the 2.0l. there are multiple class action suits against ford for this issue. a new engine is needed. this is a 2017 with 85k miles. a new engine should definitely not be required. when researching this issue, there are multiple safety concerns including engine fire. i spoke to ford's customer service and they were no help whatsoever.

L/s brake hose rear replacement needed. brake fluid leak rear caliper and brake hose and line rear flexible hose is split and leaking. only front brake hose was recalled when all brake all lines need to be replaced.

My 2017 ford fusion has a coolant issue. per tsb 19-2139. ford has a known issue in the cylinder walls and had a program available until november 2022. sadly this program ended and they still have issues. it has been verified at a third party mechanic and ford doesn't want to assist in this issue.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the contact observed white smoke coming from the exhaust, after which the vehicle inadvertently lost motive power. the contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. no warning lights were illuminated. the vehicle was taken to the dealer, who determined that coolant intrusion in cylinder #2 had damaged the engine, and the engine needed to be replaced. the vehicle was repaired, but the failure reoccurred. the vehicle was taken back to the dealer, who again determined that coolant intrusion in cylinder #2 had damaged the engine however, the vehicle was not repaired. the manufacturer was notified of the failure, and a case was opened. the failure mileage was 60,000.

The contact owns a 2017 ford fusion. the contact stated that while the vehicle was idling at a red light, the vehicle lost motive power and shut off. after several minutes the vehicle restarted, and the contact was able to continue driving. the contact stated that coolant was leaking underneath the front end of the vehicle, and there was white smoke coming from the exhaust during the initial startup. the coolant level was low. the check engine warning light was illuminated. the contact believed that the failure was related to nhtsa id number: 10210392 (engine and engine cooling, equipment). the vehicle was taken to an auto body shop to be diagnosed. the contact was informed of a misfire in cylinder #2. the contact's father had changed the spark plugs. the vehicle was then taken to the dealer and the contact was informed that the air intake was missing from the vehicle. the contact was informed that the air intake needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure, and it was confirmed that vin was included in the nhtsa id number: 10210392 (engine and engine cooling, equipment) however, it was no longer covered due to exceeding the mileage indicated in the tsb. the contact was referred to the nhtsa hotline. the failure mileage was 86,683.

The contact owns a 2017 ford fusion. the contact stated that while starting the vehicle, there was blue smoke coming from the exhaust pipe. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into the engine and determined that the short block needed to be replaced. the vehicle was then taken to the dealer to be repaired under nhtsa campaign number: 23v162000 (service brakes, hydraulic) however, the dealer declined to perform customer satisfaction program: 21n12 (short block replacement after coolant intrusion). the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the manufacturer informed the contact that customer satisfaction program: 21n12 (short block replacement after coolant intrusion) associated with the vin had expired. the failure mileage was approximately 130,000.

The contact owns a 2017 ford fusion. the contact stated while accelerating from a complete stop, the vehicle shuddered and was sluggish. the contact stated that the failure recurred while driving and while reversing. the vehicle was taken to an independent mechanic, where the spark plugs were replaced; however, the failure recurred while driving at various speeds. the contact stated that the vehicle failed to exceed 30 mph on one occasion. the check engine warning light was illuminated. the contact veered to the side of the road. the vehicle was towed to another independent mechanic, where it diagnosed that there was coolant intrusion in cylinder #3, and the engine needed to be replaced. the contact was referred to the dealer for repair. the vehicle was towed to the dealer, where the same assessment was made. the vehicle was not repaired. the contact related the failure to ford campaign number: 21n12 and tsb number: 22-2134; however, the dealer informed the contact that the vehicle was not covered. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was unknown.

I went to my dealership because of a check engine light. after many hours of searching, i was told that a coolant leak had been found. i was informed that the head gasket was damaged and causing a leak into the engine. the cheapest repair would cost nearly $8000. the extended warranty that i purchased for the car has expired. searching google, i see that ford is aware of the problem, and has known about it for some time. ford should not be able to get away with this.

The contact owns a 2017 ford fusion. the contact stated that while parking the vehicle, the vehicle stalled. upon restarting the vehicle, the vehicle failed to move forward or reverse. the system default warning light was displayed. the contact called the local dealer and was informed that the vehicle was not covered under the recall. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline. the failure mileage was approximately 77,432.

The contact owns a 2017 ford fusion. the contact stated while driving 55 mph, there was an abnormal sound coming from the engine compartment, after which the vehicle inadvertently lost motive power. the contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. no warning lights were illuminated. the vehicle was towed to the dealer, who determined that coolant had leaked into the engine, resulting in engine damage. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, and a case was opened. the failure mileage was unknown.

Coolant leaking into engine. engine block required entire replacement. check engine light flashing causing me to contact ford dealer/service. this was december 4, 2023.

The contact owns a 2017 ford fusion. the contact stated that upon the start of the vehicle, the engine backfired with a cylinder misfire message displayed on the instrument panel. the vehicle was initially taken to an independent mechanic however, the cause of the failure was not determined. the contact was informed that the coolant level was very low. the contact frequently checked the coolant level and discovered that coolant was leaking but the location of the leak was not determined. the vehicle was then taken to two dealers, and it was discovered that there was coolant intrusion into cylinder #3, causing the engine to misfire. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline. the vehicle was not repaired. the failure mileage was 73,719.

About 4 weeks ago my car lost the ability to move while driving. the wrench light popped up to see manual. upon checking the manual it stated that the problem was with the power train. i took it to get looked at and the service center further confirmed that it was a piece inside the transmission. i see that there was a safety recall issued in 2017 for the power train torque converter for 2017 ford fusions. however, when i type in my vin number the recall does not appear for my car. is there a way for the recall to be issued for my car being that i drive the exact car type that was affected and am having the same problem?

Engine light came on and heat and defrosters stopped working in vehicle. took it into dealer and was told diagnostic code was for misfire in cylinder 3. they did a coolant leak test and immediately found coolant leaking into the engine. was told this was a known issue with the 2.0l ecoboosts (tsb 22-2229 dated 6/9/22) and that i would need an entire engine block replacement. due to being out of warranty i would be on the hook for $6,856 for the repairs. car only had 45,000 miles on it at time of service.

Vehicle lost ability to drive forward & reverse on the freeway. upon inspection, the torque converter had gone bad & contaminated the transmission fluid causing the transmission to go out. now my vehicle needs a new torque converter & transmission. there was a recall "17v427000" but it did not include my vehicle; however, it looks like the same issue.

The car was shaking when i started it. took it to the dealership and they told me it got the coolant intrusion into the cylinder and now they need to replace the whole engine with a short block engine. i believe it's a design defect by ford!

I didn’t have the car at the time i didn’t know the car facts now i’ve been paying on it & it’s my only transportation i got the car the 5th of jan. 2023

We were in reverse backing into a parking stall and tried to put the car into park. an error popped up something to the effect shift sys fault we were unable to put the car in park/drive/or any other gear. parking brake was automatically applied. we were stuck, had to have it towed by a flat bed truck and repaired. thank god this did not happen in the middle of a street where traffic would have been....could have been tragic. it was towed on a friday 2/9/24 and fixed on 2/13/24 it was a shift cable bushing that wore out and cracked. similar to this recall from 2016 ford fusions (copied below). this should have also applied to any fords that had a similar "plastic" piece that could crack and wear out causing the car to be inoperable. campaign/nhtsa# 19s16/19v362 issue date 2019-05-13 description on your vehicle, the bushing in the transmission shifter cable may degrade over time. this may cause the transmission shifter cable to not be able to fully move the transmission to the selected gear position. safety risk on your vehicle, the bushing in the transmission shifter cable may degrade over time. this may cause the transmission shifter cable to not be able to fully move the transmission to the selected gear position. remedy if the driver attempts to shift to park in this condition, the transmission may not be in the park position even though the shifter position indicates the vehicle is in park, and the transmission not in park warning may not appear. this could result in unintended vehicle movement, increasing the risk of injury or crash

The car started shaking while driving down the road and when coming to a stop. the gears were not shifting properly. i took it to a mechanic shop and they told me several different things "could" be wrong, supposedly fixed it, $700 for that. started shaking and shift gear problems again, took it in again and spent $2800 for the supposed fix. several days later same thing, took it back again and they said to take it to a transmission shop because they couldn't do anymore. found out there was a recall on the torque and the different mechanic "fixed" that. now it won't shift into several of the gears. over $4500.00 spent! transmission

Vehicle will not stay in reverse or drive thus it will not shift out of park. when shifted to reverse or drive the shifter would blink red and automatically shift back to park repeatedly. the message “shift sys fault service required” and wrench popped up. had to have it towed 90 miles to dealer. safety issues: vehicle may not have actually been in park after automatic shifting back to park, this could injure someone or something if the vehicle moved unexpectedly. also, i could have been stranded in an unsafe place. this problem could be reproduced at the dealership service center. inspected by service once i got there. there were no warnings or messages prior to this issue.

My vehicle is displaying severe symptoms as well as throwing code of the already noted recall for other trims of this car but my car isn’t on recall list. i’ve had to replace the canister purge valve 3 times in less than 2 years, the vacuum seal is affecting fuel tank and honking every 15-20 seconds…when canister gets stuck open, i can’t start my car which happened yesterday in a busy intersection. it’s dangerous and i’m afraid to transport my kids in my car.

Coolant intrusion on cylinder 1, common problem amongst 2.0 ecoboost engine. current ford fix is replace engine block with a new design. ford is aware of the design flaw in these cars and refuses to make things right with current owners.

Manufacturer recall number23s12 nhtsa recall number23v162 recall on my vehicle ford has failed to attempt remedy as of december 2023.

The shifter cable bushing was no longer present and the shifter cable detached, causing my car to be unable to move out of park. i was actively driving the vehicle, backing it out when this happened, leaving me and my car stuck in the middle of the lane. this problem has caused a recall on earlier years of the car, making it a known issue. there were no symptoms prior to the problem, but many warning lights on the dash claiming to need repairs immediately following the incident.

A couple of weeks ago, heater would not work and a very cold day. we stopped after a while for gas and then the heat went on. this went on every time we used the car. so we got an appt at local ford place last week, where we bought car. took them several days but turns out the coolant is leaking into the engine and we need a new motor to the tune of 7000 bucks. the car never warned us of any malfunctions. it only has 58,000 miles on it but because it is a 2017 it is out of warrantee. i later learned that the ecoboost cars have a lot of problems with leaking coolant into the motor. especially the ford fusion and we have a 2 l ecoboost car.

The contact's daughter owns a 2017 ford fusion. the contact stated that while his daughter was driving at approximately 45 mph, the vehicle lost power steering functionality. the contact stated that the power steering assist, traction control, and hill stop assist warning lights were illuminated. the vehicle was taken to a dealer where it was diagnosed that the rack and pinion needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 86,720.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly. the power steering assist warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the steering rack. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 18v167000 (steering) but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 69,000.

The contact owns a 2017 ford fusion. the contact stated that the check engine warning light had been illuminated. additionally, there was an audible chime indicating a possible oxygen sensor failure. the vehicle was taken to the dealer where it was diagnosed that coolant was leaking into cylinder #2. the dealer stated that the engine needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure and a claim was filed for the failure. the contact was referred to the nhtsa hotline to file a complaint. the failure mileage was 86,849.

The vehicle's automatic transmission began started shifting "roughly" and the service engine light for the powertrain came on. i was told the transmission code was for the "traction plate" and that i needed to replace the transmission.

The contact owns a 2017 ford fusion. the contact stated that while the vehicle was idling, the engine overheated. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the coolant overheating. the vehicle was running rough and there was smoke coming from the tailpipe. the contact stated that cylinders #1, #2, #3, and #4 had coolant intrusion. the mechanic recommended an engine long block replacement. the vehicle was not repaired. the vehicle was taken to the local dealer, where it was diagnosed that there was a coolant intrusion in the engine and cylinders #1, #2, #3, and #4. the manufacturer was contacted, and opened a case and referred the contact to the nhtsa hotline. the approximate failure mileage was 78,769.

Back brakes are making a very loud noises and it’s hard breaking to come to complete stop

2017 ford fusion. the vehicle was taken to the dealer where it was diagnosed that there was an internal coolant leak to cylinder #2. the dealer stated that the engine block needed to be replaced. the check engine warning light was illuminated, turned off and a few days later came back on. engine temperature was moderate at first and then sporadically moved between moderate and hot. per nhtsa: coolant intrusion is a common problem amongst 2.0 ecoboost engine. current ford fix is replace engine block with a new design. ford is aware of the design flaw in these cars and refuses to make things right with current owners.

The local ford dealership has confirmed that the engine has an internal issue causing misfires in cylinder 3. it has recommended an expensive full engine replacement, approximately $10,000. misfires shake the vehicle while driving, which may cause serious accidents and injuries.

Coolant intrusion - coolant leaking into the motor because of the engine block design and the head gasket failing. can cause fire

The contact owns a 2017 ford fusion. the contact stated while accelerating from a stop sign, the rpm rose to 3,500 rpm however, the transmission failed to shift into gear. the vehicle then shifted into drive(d) and lost motive power before jumping out of drive and back into low gear. the check engine warning light was illuminated. the contact drove the vehicle home and the vehicle was not repaired. the contact stated that on two occasions, the contact had to replace a plastic clip under the hood that was used to control the shifter knob. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline. the failure mileage was approximately 120,000.

The contact owns a 2017 ford fusion. the contact stated that while driving at 10 mph, the vehicle jerked when accelerating. no warning lights were illuminated. the vehicle was taken to an independent mechanic where the vehicle was diagnosed with a failed transmission. the vehicle was not repaired due to cost. the manufacturer was notified of the failure. the failure mileage was approximately 79,000.

The contact owns a 2017 ford fusion. the contact stated he was noticing oil spotting on his driveway. the contact stated that he also smelled the odor of motor oil in the passenger cabin when he used the air conditioning. the contact stated no warning light was illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the oil pan and gasket needed to be replaced. the vehicle was repaired. the contact stated however that the leaking was again happening and returned two more times to the same dealer to have the failure repaired. the contact stated that on the last visit the oil pan, oil pan gasket, and valve covers were replaced. the vehicle was repaired. the manufacturer was informed of the failure. the contact had been informed by the dealer that the failure was related to the manufacturer technical service bulletin: 23-2075 oil leak from engine oil pan rtv seal (engine and engine cooling). the failure mileage was approximately 40,000.

Airbags failed to deploy at 30-40 mph head on collision. vehicle had an airbag light come up, was inspected by ford and the rcm module was replaced as directed by manual. airbags were also inspected at the time. lights were cleared after the replacement. was the car not reading the speed at the time of the accident? my wife and 2 toddlers were in the vehicle at the time of the accident. i have a wrist injury and whiplash. injuries could have been worse if it was a vehicle of twice the size or a semi.

Engine had to be replaced due to a faulty design by ford of coolant intrusion and a misfire of the cylinder

While driving on the interstate car began to excessively shake and check engine light flashed for almost a minute then stopped. was approaching exit to residence location and was able to get there. once at home, car was then sluggish to start but no check engine light was on. attempted to drive car in a safe area to see if it would repeat or light would come on. this was on a sunday, therefore the dealership was closed. light did come back on solidly and took car to dealership that next day, monday. was told coolant intrusion into the engine. after the incident and in doing research, appears to be a known issue in this vehicle.

The contact owns a 2017 ford fusion. the contact stated that when the vehicle was started, the contact noticed white smoke coming from the tailpipes. the check engine warning light was illuminated. the contact stated that the coolant reservoir had to be refilled every four days. the vehicle was taken to an independent mechanic and the spark plugs and coil packs were replaced. the coil packs were replaced twice. the failure reoccurred, and the independent mechanic agreed to replace the coil packs another time. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and advised the contact to report the failure to the nhtsa hotline. the failure mileage was approximately 98,275.

There’s a recall for my vehicle for the torque converter, however it does not come up under my vin when i take it to dealership. torque converter has gone out. ford won’t fix it, there’s a recall however my vin didn’t match criteria etc. so now i’m stuck in limbo.

The contact owns a 2017 ford fusion. the contact stated that while driving at approximately 40 mph, the vehicle began to lose motive power. no warning light was illuminated. the vehicle was able to be restarted. the vehicle was towed to an independent mechanic where it was diagnosed, and it was determined that the transmission needed to be replaced. the dealer was not contacted. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 80,000.

The contact owns a 2017 ford fusion. the contact stated that while pulled over on the shoulder and attempting to change a tire, the contact was unable to remove the lug nuts to change the tire. the vehicle was taken to a dealer and the vehicle was diagnosed with faulty lug nuts. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 71,000.

The contact owns a 2017 ford fusion. the contact stated while driving at approximately 50 mph, the vehicle jerked abnormally. the contact continued to drive at 35 mph, and the engine revved up. the contact pulled over and restarted the vehicle several times. the vehicle was taken to an independent mechanic, who informed the contact that internal components inside the transmission had failed, and the transmission needed to be replaced. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was contacted, opened a case, and referred the contact to the nhtsa hotline. the failure mileage was approximately 165,000.

The contact owns a 2017 ford fusion. the contact stated while driving 50 mph, the vehicle began to shake and vibrate. the contact pulled over, opened the hood, and noticed that the engine was vibrating violently. the check engine warning light was illuminated and blinking. the vehicle was towed to the local dealer, where it was diagnosed that the engine short block needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and opened a case. the contact stated that the failure was related to customer satisfaction program: 18l02. the failure mileage was approximately 82,601. the contact stated the estimated engine shortblock replacement is $9211 including parts, and requesting into why this vehicle was not included in the recall. and labor.

I have the 2.5 liter engine in my 2017 ford fusion but it’s also experiencing the same coolant leak symptoms of other engine models of this year of vehicle. car has no visible leaks but coolant levels keep dropping. temp gauge goes up and down back and forth. car seems to be sputtering while driving. currently just passed 100,000 miles this week. i’ve had the vehicle for 7 years and it seems like recall after recall.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the temperature gauge displayed that the engine was overheating. the contact pulled over to the side of the road and inspected the vehicle for leaks, but none were found. the contact added coolant to the coolant reservoir and was able to restart the vehicle. the vehicle was taken to an independent mechanic, who performed a pressure test, but no leaks were found. the independent mechanic diagnosed that there was a misfire in cylinder #2. the vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion into the engine and determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the contact was advised to take the vehicle to the dealer for a diagnosis. the contact related the failure to customer satisfaction program: 21n12 (short block replacement after coolant intrusion) and technical service bulletin: 22-2229 (coolant in cylinders, white exhaust smoke and/or illuminated mil); however, the vin was not included in the customer satisfaction program and the vehicle was not covered under the tsb. the failure mileage was approximately 70,000.

Last week (today is april 16, 2024) i noticed when i start my car lots of smoke is coming out the back. days later the engine light appears and starts flashing then my car starts to shake and stall as i’m driving putting me and others on the road at risk. before i break it starts to stall so i try to break way ahead of time before needing to so i don’t put cars in front of me at risk. i’ve taken it to a mechanic and he’s telling me it seems to be a manufacturing issue with the engine. my 2l engine head gasket #2 cylinder on a 2017 ford fusion seems to be the problem. this is very unfortunate as i have been in love with my car since i first purchased it brand new in the beginning of 2018. i have a service appointment with ford in two weeks

The contact owns a 2017 ford fusion the contact stated while driving 45 mph, the contact became aware that the defroster was not working properly on the vehicle. the contact stated that the windows were very foggy and made it very unsafe to drive. the check engine warning light was illuminated. the contact pulled the vehicle over to the side of the road and used the window scraper to remove the fog. the contact waited 20 to 25 minutes to restart the vehicle. the vehicle was taken to a dealer where it was diagnosed that the coolant was very low, and the check engine warning light was followed by dtc: po302. the dealer referenced tsb: 22-229 (a 2-liter engine might need the long block to be replaced). the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhsta hotline. the failure mileage was approximately 111,000.

The contact owns a 2017 ford fusion. the contact stated that upon depressing the brake pedal, she heard an abnormal pop. after which, the brake pedal went all the way to the floorboard. no warning lights were illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the brake hose. the vehicle was repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 23v162000 (service brakes, hydraulic); the vin was included, and parts were available. the manufacturer was not notified of the failure. the failure mileage was 134,000.

The contact owns a 2017 ford fusion. the contact stated that the vehicle had experienced rough start-ups. additionally, while operating the vehicle, the check engine warning light remained illuminated. the contact stated that there was white smoke coming from the exhaust pipes, and it was discovered that the coolant reservoir was empty. the vehicle was taken to the local mechanic who diagnosed and determined that the engine had experienced coolant intrusion into the engine cylinders. the vehicle was not repaired. the manufacturer and local dealer were notified of the failure, but no assistance was provided. the failure mileage was 70,000.

I am the only owner and driver of vehicle with just under 70,000 miles. the vehicle has regular service maintenance with original dealership purchased from and no leaks or major problems have been detected during any visit. on saturday 4/13 after battery was replaced, the check engine light came on. engine coolant temperature too high warning came on shortly thereafter. upon arriving to destination and car sitting for 4 hours, both lights went off. no issues the next two days with very minimal driving. on tuesday 4/16 car was driven about 30 minutes and had issue restarting after sitting for about an hour. upon restart, both warning lights reappeared. when car began to sputter at 65mph highway speeds, a flashing coolant warning was coupled with audio warning. hazard lights and light traffic allowed car to be safely driven back to street, but eventually vehicle lost all acceleration. it was then parked in open lot and towed to independent service center after hours. (normal service provider estimated two week delay before for any diagnosis.) on the following day, initial diagnosis was extremely low coolant and need for tune up. no leaks were detected, no battery issues, coolant was topped off, and vehicle was deemed drivable. thursday 4/18 the vehicle was brought back for recommended tune up and also an oil change. technician noticed smell of coolant coming out of exhaust and coolant level was considerably lower than previous day. final diagnosis is coolant leak into motor resulting in blown head gasket. at minimum, replacement of affected cylinder, water pump and hoses is recommended. most common course of action is complete motor replacement.

The shift dial (park, neutral, drive, reverse), makes a continuous spin noise like it's stuck and trying to turn, but can't. this is the second time this is happening. i had it fixed the first time at the ford dealership, and was short one year in the recall group. 2017 year should have been included in that recall. after they fixed it, now the issue has returned. this issue results in the driver not being able to move in reverse. therefore, you're stuck and unable to back up if needed. there are no warning lights. the only warning you get is when the rattling noise starts.

I purchased this vehicle in late 2017 and immediately experienced an electrical issue that de-charged the battery. it was less than two weeks after my initial purchase. since then, i have been stranded several times, inconvenienced, and frustrated by the level of service i received at liccardi ford in watchung nj. i have replaced this battery 4 other times since the initial replacement. this is clearly an electrical defect that no one at ford wishes to acknowledge. instead of pouring more money into this vehicle or filing a legal claim, i contact the ford customer relations line (spoke with someone name william) who failed to be considerate of my particular situation. this has been happening to me as a ford customer for 7 years!!!!. in that time frame, i replaced the battery 5 times. that is not normal. i would to report that this is a defect and a recallable issues. ford should have accepted this issue as a recallable defect years ago. please see this and many other reported electrical issues with the ford fusion: [xxx] any support would be greatly appreciated. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The dash deteriorated to the extent that, according to a ford engineer, the passenger airbag will not deploy properly.

The contact owns a 2017 ford fusion. the contact stated that coolant needed to added daily due to the message indicating that the engine was overheating. the contact stated that while inspecting the vehicle with a friend, it was concluded that there was an internal leak and that the engine might have experienced damages to the cylinders. the vehicle had not been taken to the dealer to be diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 33,950.

The contact owns a 2017 ford fusion. the contact stated that the vehicle was parked; however, upon returning to the vehicle, the vehicle failed to start. the contact stated that the gear shifter was not in park. the contact stated that the message " vehicle will not start – gear shifter not in park" was displayed. the contact researched the failure online and reattached the shifter cable to start the vehicle. the vehicle was taken to the dealer to be diagnosed and it was confirmed that the shifter cable bushing needed to be replaced. the dealer confirmed that the vin and the vehicle was not included in nhtsa campaign number: 19v366000 (power train). the vehicle was currently at the dealer being repaired. the manufacturer was made aware of the failure and a case was opened. the failure mileage was approximately 189,000.

The contact owns a 2017 ford fusion. the contact stated that while pressing the accelerator pedal the vehicle had experienced random jerking and hesitation. later, while at attempting to accelerate from a stop light the vehicle would not accelerate forward and stalled. the vehicle was towed to the local dealer. the cause of the failure was not yet determined. the manufacturer was notified of the failure but no assistance was offered. the failure mileage was 99,000.

The contact owns a 2017 ford fusion. the contact stated that when his daughter started the vehicle, the vehicle started shaking violently. additionally, the contact stated that she observed white smoke coming from the exhaust pipe. the check engine warning light was illuminated. the vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 48,000.

The contact owns a 2017 ford fusion. the contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic). the contact stated that while driving at an undisclosed speed, the electronic stability control (esc) and check engine warning lights illuminated. the vehicle was taken to the dealer for the recall repair, and it was determined that rodents had chewed the soy-based esc wiring harness. the contact was informed that the esc wiring harness and purge solenoid valve needed to be replaced. the contact was also informed that the engine needed to be cleaned due to rodent droppings and that mothballs needed to be placed beneath the hood to deter rodents from entering the vehicle. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 138,546.

My vehicle is exhibiting the same defects that are included in the nhtsa customer satisfaction program 21n12 regarding a coolant intrusion. when hooked up to a scanner it reports dtcs p0300 and p0301-p0303. is my understanding that this is a safety concern as it could cause the engine to fail and a fire to erupt. unfortunately by the time this was brought to my attention as of today's date may 2nd 2024, my bed has not been recalled and it does not meet the stipulations of the customer satisfaction program as the current millage exceeds the 84,000 mi specified. i have noticed the coolant needing refilled several times over the years i have owned the vehicle. and this is the third time that i've had issues with misfirings, that required changing of spark plugs and ignition coils to correct. the frequency of the misfirings and some concerns that my mechanic had or what led me to research the issue, though now it seems it may be too late. i am concerned because it is a safety issue.

1. vehicle went into "limp mode" while driving on the highway. 2. safety was at risk - starting slowing down immediately in rush hour traffic. could not accelerate. pulled onto shoulder. 3. dealer could not reproduce. 4. not inspected by manufacturer, police, or insurance. 5. no warning lamps lit prior to incident. vehicle running normally prior to incident. restarted the car and issue was no longer present.

The contact's daughter owns a 2017 ford fusion. the contact stated that while his daughter was driving at approximately 20 mph, the gear shifter inadvertently shifted into park(p). the shift system fault warning light illuminated. the vehicle was towed to the residence and the contact inspected the vehicle and became aware that the shifter cable was detached from the shifter cable bushing. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 125,000.

The contact owns a 2017 ford fusion. the contact stated while driving 35 mph, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. the contact stated that the vehicle started losing motive power and stalled with the power train failure warning light illuminated. the contact was able to restart the vehicle, but the failure persisted, and the contact drove the vehicle to a safe location. the vehicle was towed to the dealer where it was diagnosed with transmission failure. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 114,000. the vin was not included.

The contact owns a 2017 ford fusion. the contact stated that after shifting from park(p) into drive(d), the gear shifter erroneously shifted back to park(p). the vehicle was taken to the local dealer who diagnosed that the shifter cable bushing was faulty and needed to be replaced. the shifter cable bushing was replaced, and the vehicle was repaired; however, the failure reoccurred. additionally, while operating the vehicle, the steering wheel abruptly jerked to the left. the vehicle was taken to the local dealer who determined that the front ball joints were faulty and needed to be replaced. no further information was available. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was provided. the approximate failure mileage was 100,000.

White smoke started to come out the tailpipe. check engine light came on a day later. had codes run, misfire cylinder 4. changed the spark plugs. cleared up for a couple of days. came on again when car struggled to start. noticed coolant was low after engine temperature warning came on. pulled over immediately. checked the coolant and oil for cross contamination. had my car towed to a shop to look at. found out it had a blown head gasket causing coolant to leak. have had the car a couple of years and love it. was made aware of potential coolant intrusion issue (that is known in fusions and escapes) months after i bought it. the repair from ford will be, replace the short block and head gasket, which will cost me several thousand dollars. car is at 135k miles.

2017 ford fusion engine failed while driving in heavy traffic on i10 due to low coolant level/high engine temperature as described in campaign 22-2229 (vehicles equipped with a 2.0l ecoboost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (mil)). replaced engine assembly (62,897 miles) at the direction of ford dealer.

2017 ford fusion se with roughly 70,000 miles blew its engine in route to wisconsin from illinois. less than 1.5 hrs into the drive, highway, steady speed, sudden drop in speed and white smoke out the back. immediately pulled off road and happened to be within minutes from a ford dealership so i dropped it there. today, [xxx] they advised that the engine rebuild + new turbo would be a 12,000 repair. the car itself is worth about $10-12k in good condition. this car has had no major issues and has been regularly maintained at a ford dealership. regular oil changes and any repairs were done with ford! now, the 3rd cylinder has heavy scoring which is causing pressure issues and oil blowing out the dipstick. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2017 ford fusion. the contact stated while driving approximately 55 mph, the vehicle lost motive power. the contact stated that no warning light was illuminated. the contact was able to drive the vehicle to the workplace. the contact stated that when she shifted the vehicle into reverse(r) the vehicle hesitated and then jolted into gear. the contact turned the vehicle off and then shifted into drive(d) and the vehicle hesitated and jolted into gear. the contact had taken the vehicle to an independent mechanic who scanned the vehicle and retrieved dtc code: p0657. the mechanic referred the contact to a dealer. the vehicle was not repaired. the contact had not taken the vehicle to a dealer. the manufacturer was not informed of the failure. the failure mileage was approximately 170,000.

Help my vehicle is experiencing the 2017 ford fusion 2.0 ecoboost coolant leak. seems to be common among thousands of ecoboost engine since 2010. proven engine defect & current class action law suite. my dealer wants $8000. that is a lot of money for us. to replace engine (may 15th 2024). can you help with information, what should i do, signing up for class action lawsuit. i’m probably going to pay the $8000. because dealer is refusing to cover cost and we are desperate to get vehicle back in use. also my vehicle when vin is ran shows no recall but clearly fulls into recall category???? confused on that. can you please contact me with any help

My brakes are grinding squealing/rattling and i have pads replaced, no rotor wear, not sure what’s wrong. i’ve brought my car in to be serviced 3+ times and have left with no fixed car and worse brakes. when i bring up issues with my car that are related to the recalls the car has, they tell me those recalls don’t apply to my car although im having the same problems. my brakes have progressively gotten worse/louder and the pressure on my pedals is not the same. i’m scared to drive my car and i have been trying to get it fixed for months. this is not the only problem im having, my gas tank “farts” constantly and my car will stall and shut off unless i turn off auto start stop. there is no recall on this yet it’s a known problem. it makes the car undriveable.

I recently experienced a problem with my 2017 ford fusion. the check engine light came on and the car was riding rough. i took it to a local mechanic and he determined that the spark plugs needed to be replaced. he replaced them and did a tune up and the car seemed fine. two days later the check engine light came on again and the car started riding rough again. i took it back to the same place and he said one of the spark plugs blew again. he did some more research and found a tsb regarding my issue. their is a known design flaw in these cars that were manufactured between 2017-2019 that allows coolant to leak into the engine. i made an appointment with a ford dealer to confirm and i was told that my engine would need to be replaced. at this point, when i started the card, white smoke started billowing out of the exhaust and the coolant light illuminated. i have no choice but to replace the engine at my own expense since my warranty has expired. i did extensive research on this and found cases where people's cars have caught on fire. there are also reports of the car shutting down while on highways. ford is aware that this is a design flaw but has not issued a recall. thank you.

Coolant intrusion into cylinder 2 cause misfires and lead to failure 2.0l fusion platinum with 90,0000 miles noticed low coolant level, sloshing novices behind the dash). machine said the did hear any, i was quite loud for 6 months. always on excel and sometimes waterfall sounds at stops. flushed and replaced coolant. pressure tested 40 min. sloshing noises started 3 days later. level dropped again and caused a missfire. all plugs replaced. pressure test overnight, no leaks or coolant drop per dealer. sent home with a nice bill and statement saying nothing is wrong. rep gets frustrated why i keep asking why and were is the coolant going. recommended i buy an extended warranty plan. 3rd time same misfire. called and told me there is coolant in the cylinder and is $9,500 to replace. i wish the customer could she the photos from the scopes. it’s just hard to trust people the cars not worth that going to another dealer to trade in

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the contact took the vehicle to an independent mechanic to be diagnosed. the contact was informed that the spark plugs needed to be replaced. the spark plugs were replaced; however, the following day the check engine warning light illuminated again. the vehicle was taken to the dealer where it was diagnosed with coolant leaking into the engine, and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 51,000.

Check engine light was activated on my 2017 fusion titanium a week ago. took car to the dealership on 5/25/24 and was informed that a coolant leak had caused a "milkshake" in the engine, which (as many others are reporting) now needs to be replaced--at a cost of $8000. vehicle went out of warranty in late 2023.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the vehicle experienced an engine misfire, shuddered, and then stalled. the check engine warning light was illuminated. the contact was able to restart the vehicle, and the vehicle operated as needed. the vehicle was taken to the dealer, where it was diagnosed with a coolant leak into the cylinder which caused engine damage. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the contact researched online and related the failure to customer satisfaction programs 21n12 and 19b37. the manufacturer was made aware of the failure and confirmed that the vehicle was not included in the customer satisfaction programs. the failure mileage was approximately 55,800.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the vehicle stalled in the middle of the road and the coolant warning light illuminated. the vehicle was pulled to the side of the road where it was restarted and taken to an independent mechanic where the coolant fluid was inspected and refilled. the contact stated that the next day, the failure reoccurred, and the vehicle was unable to be restarted. the vehicle was towed to a local dealer where it was diagnosed with a water pump failure that caused the engine to malfunction. the vehicle was not repaired. the manufacturer was made aware of the failure however, no assistance was provided. the contact stated that while researching online, the contact became aware of an ongoing failure with similar vehicles. the failure mileage was approximately 67,000.

The contact owns a 2017 ford fusion. the contact stated that while the vehicle was parked, the gear shifter independently shifted into reverse. the contact stated that the failure caused the vehicle to roll away. the vehicle then struck a parked police vehicle. the contact stated that the failure had occurred several times. the contact stated that several times while in reverse, the gear shifter independently shifted into the park. the vehicle was not repaired or diagnosed by an independent mechanic or the dealer. the manufacturer was made aware of the failure. the failure mileage was unknown.

The contact owns a 2017 ford fusion. the contact stated that the vehicle shook abnormally while starting. the check engine warning light was illuminated. the contact stated that the engine had previously been replaced. the vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into cylinder #2 and determined that the engine needed to be replaced for the second time. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 64,000. the repairs were made in august of last year but the mechanic stated an additional $8,200 is need for more repairs.

The vehicle has started going through coolant and the exhaust has a sweet smell. it has the 1.5 litre ecoboost that has an active recall. i believe this is the issue. we still owe more than its worth and cannot afford to have a known recall issue cost us our transportation. it is only a matter of time before it destroys itself. i previously owned a 2014 fusion 2.0 that blew the motor due to the same issue. i had to put a new motor in that car. we picked the 1.5 engine since there were no reported issues at the time of purchase in 2022.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, it was difficult shifting gear. the contact stated that the vehicle was slow to respond. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic, and the contact was informed that the vehicle was experiencing transmission failure. the local dealer was contacted, but the vehicle was not diagnosed or repaired. the contact related the failure to nhtsa campaign number: 17v427000 (power train). the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 153,000.

The contact owns a 2017 ford fusion. the contact stated while starting the vehicle, the vehicle was shuddering, with the check engine warning light illuminated. the vehicle was taken to an independent mechanic, where it was determined that the failure was related to ford campaign number: 21n12. the contact stated that the failure persisted while starting and while driving. the vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine. the dealer determined that the engine needed to be replaced and informed the contact that the vehicle was not covered under ford campaign number: 21n12. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 75,000.

The contact owns a 2017 ford fusion. the contact stated that the vehicle was experiencing excessive coolant consumption. the check engine warning light was illuminated. the vehicle was taken to the local dealer and to a second dealer, norm reeves ford superstore (18900 studebaker rd, cerritos, ca 90703), where the vehicle was diagnosed with coolant intrusion in cylinder #2, and the failure was related to tsb number: 22-2229. the dealers determined that the engine assembly needed to be replaced. the vehicle was not repaired and remained with the second dealer. the manufacturer was notified of the failure and a case opened. the failure mileage was approximately 76,900.

The antifreeze leaks into the engine due to a known manufacturer design flaw, is available to inspection upon request and appointment made. mine and others safety are at risk due to the fact that if the engine seizes up while driving, could lead to a sudden crash. problem confirmed by a local mechanic. not been inspected by anyone else other than a different independent mechanic. the first sign of a problem is a check engine light, followed by a sputter in the engine and lack of consistent speed control, first appeared in february, and lead to 2 sets of spark plugs being replaced

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the vehicle was shaking and failed to accelerate above 40 mph. an unknown warning light was illuminated. the vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #2, and it was determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the contact was advised to file a complaint with the nhtsa hotline. the failure mileage was approximately 70,000. the vin was unavailable.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the contact noticed a loud knocking sound coming from the engine compartment. the vehicle was taken to the dealer where it was diagnosed with a fractured flex plate. the contact was informed that the flex plate needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was filed. the contact was informed that the repair was not eligible for coverage under customer service program: 22n12. the failure mileage was approximately 160,000.

Received a notice on my dash stating the shift system has a fault and service is required. i am unable to put my car into reverse, drive, or any gear. it is currently stuck in park. this is a known issue for ford fusions between the years of 2013-2020. in 2017 ford recalled 259,182 cars due to a faulty shifter cable.

The contact owned a 2017 ford fusion. the contact stated that while driving at approximately 40 mph and depressing the brake pedal, the vehicle failed to respond. the vehicle hit a stop sign, which flew and hit the passenger's side window of the vehicle. the vehicle then hit a privacy fence and crashed into an electrical pole. the air bags failed to respond. the contact stated that she hit her chest against the steering wheel and hit the back of her head against the front driver's side seat headrest. the contact's husband arrived at the scene and transported the contact to the residence. the contact was later taken to the hospital, where she was informed that she had sustained loss of 20 percent of her hearing, loss of smell and taste, and intermittent dizziness due to an internal fluid leak in the back of her head. the contact was still receiving medical assistance. a police report was filed. the vehicle was towed and totaled. the contact later received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic), which she related to the failure. the dealer was not notified of the failure. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 60,000.

The contact's son owns a 2017 ford fusion. the contact stated that while her son was driving at 45 mph, the check engine warning light was illuminated, and the temperature gauge increased to hot. additionally, the contact stated that the vehicle lost motive power and failed to accelerate above 35 mph. the vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a head gasket leak that caused coolant intrusion in the engine. the vehicle was repaired. the failure mileage was 94,000.

Engine light came on while driving on the highway with no other warnings or symptoms that could be noticed during standard operation. vehicle was taken in to ford for service the next day and it was discovered that coolant was leaking into cylinder #1 due to the design of the engine long block. coolant intrusion into the cylinder was causing the cylinder to misfire, as well as engine overheating. if i had not taken the vehicle in for service immediately, overheating would have continued, leading to engine failure while actively driving. this is a known issue by ford affecting some of their 2.0l eco boost engines. ford issued a technical service bulletin (tsb 19-2346) for its technicians on how to diagnose and fix this defect in december 19th of 2019. ford service told me the repair would not be covered in any extended coverage or powertrain coverage from the factory.

The contact owns a 2017 ford fusion. the contact stated that when the vehicle was started, the contact stated there was an abnormal amount of white smoke coming from the exhaust tips. the contact stated that the failure was persistent. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the manufacturer was made aware of the failure. the failure mileage was approximately 45,000.

The check engine light began coming on. i took it to the mechanic to determine what may be going on, but he could not find anything. the check engine light continued to come on. took it back in for deep-dive diagnostics. service charging system came on - randomly and intermittently - took it to two different mechanics. at this time problem was intermittent and not consistent. three mechanics attempted to dive deep into the situation but could not find it. they ruled out the alternator and other issues they suspected. the coolant and temperature lamps came on once. i immediately stopped driving and checked the coolant. then, i had mechanics check the coolant and make sure all was good. i took it to another mechanic, and he said it was now throwing all kinds of codes. took vehicle to local ford dealership where i was told i needed a new motor and it was not covered by ford. the cost would be over $13,000. upon my own investigation, i found that this is a common and recurring problem with this motor. this vehicle has 94k miles on it. in 2022, we purchased it with 78k miles on it for my son to go to college in. now, i am being told by ford that the motor will cost more than the car actually did.

The contact owns a 2017 ford fusion. the contact stated while driving approximately 30 mph and attempting to decelerate, the brake pedal was depressed to the floorboard. there was no resistance from the brake pedal. the contact was able to coast to firestone parking lot. the vehicle was inspected by an independent mechanic who diagnosed that the driver’s side rear brake hose had fractured, and lost brake fluid. additionally, the passenger’s side brake hose showed a possible fracture. the rear brake hoses were replaced. the manufacturer was made aware of the failure and confirmed that nhtsa campaign number: 23v162000 (service brakes, hydraulic) only included the front brake hoses. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 100,900.

The contact owns a 2017 ford fusion. the contact stated that while the vehicle was parked, the contact selected drive(d); however, the gear shift selector reverted to park(p). the power train warning light was illuminated. the contact inspected the shifter cable bushing and became aware that the shifter cable was not connected. the contact connected the shifter cable. the vehicle was taken to a dealer where it was diagnosed that the shifter cable bushing and cap needed to be replaced. the vehicle was repaired. the failure mileage was 114,677.

The contact owns a 2017 ford fusion. the contact stated while driving at various speeds and making sharp turns, the rear end of the vehicle made an abnormal popping sound and was swaying from side to side. the vehicle was taken to a tire mechanic, where it was determined that the rear differential had failed and needed to be replaced. the vehicle was then taken to another independent mechanic, where it was determined that the rear differential bushing needed to be replaced. the vehicle was not repaired. the dealer and the manufacturer were not notified of the failure. the failure mileage was approximately 145,000. the vin was unavailable.

The contact owns a 2017 ford fusion. the contact stated while starting the vehicle, the vehicle experienced rough starts, shuddered, and made an abnormal sound. the contact was unsure if a warning light was illuminated. the contact stated that the failure persisted while driving at 65 mph. the contact pulled to the side of the road, where the contact's husband met the contact and drove the vehicle back to the residence. the vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #4. the dealer determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and a case was filed. no further assistance was provided. the failure mileage was approximately 81,571.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 29,100.

I was driving the car and it started to overheat so i pulled over. i then drove the car to my home and it had a miss in the engine along with white smoke coming out of the exhaust. after getting home i checked the coolant and it was low so i filled it up and as the car sat there idling you could see the coolant disappear and the white smoke and rough idle. i could not see where the coolant leaked out on the ground. i also had to have the transmission replace at the dealership i bought it from due to transmission complete failure. time to recall this make and model. 1. engine, transmission failure 2. sitting along the highway in the middle of no where.. a woman, you can guess, not safe!! 3.yes transmission replaced by dealership and engine confirmed by service center to have coolant in cylinders. 4. no warning lights at all for either. only temp gage for overheating.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the contact also stated that the vehicle shuddered abnormally at start-up. the vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in cylinder #4. the vehicle was repaired. the contact stated that the check engine warning light was illuminated and the engine overheated. the vehicle was taken back to the independent mechanic, where it was diagnosed with coolant leaking into the engine and that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 101,000.

The contact owns a 2017 ford fusion. the contact stated while driving 50 mph, the engine overheated. the check engine warning light was illuminated. the local dealer was not contacted, and the vehicle was not diagnosed or repaired. the vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the engine, causing a misfire in cylinder #3. the manufacturer was contacted and referred the contact to the nhtsa hotline to report the failure. the failure mileage was approximately 180,000.

The contact owns a 2017 ford fusion. the contact stated that while her son was driving 55 mph, the vehicle began to shake and vibrate, prompting the driver to pull over to the shoulder of the road and turn off the vehicle. the vehicle then failed to restart. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic, who determined that there was no compression in cylinder #2, resulting in damages to the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 106,000.

While driving my ford fusion to the local ford dealer (monday 7.1.2024) for the scheduled oil change the check engine light came on. i informed the service writer at the dealership upon arrival. he stated they can complete the oil change but, could not check that problem with the engine light coming on due to the fact you have to make an appointment to have the car serviced. at that time i did make an appointment for that service to have my car inspected for the following monday (7.8.2024). on my way home the car started to run rough, like it was not running on all cylinders. on friday 7.5.2024 i contacted an independent service mechanic took my car to an independent service mechanic. he ran a diagnostic test. he determined that coolant was leaking into cylinder #2, he stated it was due to either a broken head gasket or a crack block. the vehicle was taken to the dealer, by a tow truck on the same day. on monday the ford dealer diagnosed that coolant was leaking into cylinder #2, and it was determined that the engine needed to be replaced. the car has 119,000 miles. it is out of warranty. the vehicle was not repaired. the service writer informed me that this is a common problem with the 1.5 eco boost engine. he also stated that this has been a problem since 2014 engines. the service writer referred me to the ford customer service department. i contacted the customer service department. the manufacturer was made aware of the failure. the representative informed me that because the car is out of warranty, they would not do anything to help with replacing the engine.

I took our 2017 ford fusion in a couple of weeks ago for a service code showing we had a misfire on #2. we had the repair completed which included new plugs and coils. this past week, the car showed an alert that said the car was overheating. i drove it to the service center and the car gave me an alert that the computer had reduced power to lower the temp of the engine. the mechanic just called me and said that we have coolant in the cylinder. they said this is a known problem and that it is listed under tsb 22-2229 which superseded tsb 22-2133. i have called ford and ford dealerships and they sent me to this site to file a complaint. their answer was that they couldn't fix it until the nhtsa told them to fix it--even though they stated they have seen a lot of these issues.

2017 ford fusion has 52,000 miles and needs an engine. price of new engine and install 9,000. all service completed by ford om required basis, but now needs an engine at 52k miles.

Engine light came on. took it for repair and found coolant is leaking into the firing chamber resulting in the need for a longblock engine replacement. i was told i could keep driving it but it stranded me on a highway. it has been inspected by the dealership in louisburg kansas and two other auto shops.

The contact owns a 2017 ford fusion. the contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated. the vehicle was taken to an independent mechanic twice to be diagnosed. the contact was made aware of an engine misfire and that there was coolant intrusion into the combustion chamber. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 51,000.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the vehicle shuddered, and smoke came out the exhaust system. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic, where it was diagnosed; however, the independent mechanic was unable to repair the vehicle. the vehicle was towed to another independent mechanic and was diagnosed with a coolant leak and coolant intrusion in cylinder #2. the independent mechanic suggested to the contact to take the vehicle to a dealer. the vehicle was not repaired. the vehicle was then towed to a dealer where it was diagnosed with coolant intrusion. the vehicle was not repaired. the contact related the failure to customer satisfaction program 19b37. the manufacturer was made aware of the failure and advised the contact to call the nhtsa hotline to report the failure. the failure mileage was approximately 86,500.

Shift system failure. 2023 replace plastic piece that was not a recall on 27 but was a recall on all other models. last week shift system failure $706 to replace shifter picked up car saturday. today car is being towed back for shift system failure again. car will not go out of park. i have all receipts and invoices from.

Faulty torque converter and transmission range control module. repaired both and now the vehicle shifts hard while driving.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the vehicle revved aggressively while depressing the accelerator pedal. the contact stated that the check engine warning light was illuminated. the vehicle was taken to a local independent mechanic where two burned spark plugs were discovered and replaced. the contact stated that while driving away from the independent mechanic, the failure reoccurred. the local dealer was contacted, but the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 103,000.

The contact owns a 2017 ford fusion. the contact stated that when the vehicle was started, the check engine light warning light illuminated. the vehicle was taken to a dealer where it was diagnosed and determined that there was coolant leaking into cylinder #3. additionally, there was a crack in the short block, and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 78,000.

The contact owns a 2017 ford fusion. the contact stated while driving at various speeds, the accelerator pedal was depressed, and the vehicle accelerated violently. the engine temperature and check engine warning lights were illuminated. the vehicle was taken to a local dealer where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired. the vehicle was diagnosed by an independent mechanic with cylinder #3 misfire due to a coolant leak. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 95,005.

My car is a 2017 ford fusion with a 1.5 liter eco boost engine. 2 weeks ago my check engine light came on. i brought my car and there was apparently a coolant leak that caused my entire engine to cease and i was told by ford my entire engine needs to be replaced for over 8500 dollars. my car is under 67000 miles. the coolant problem was stated to me as something that is seen by a lot of these engines. i did research to find out that this has been a common occurrence with fords carrying these types of engines. the coolant leak could lead to engine stopping in the middle of driving! i have a [xxx] son and a baby on the way. knowing ford is still letting people drive these cars is unsafe and on top of that making people pay for something that is their fault. because of this i am financially struggling and am so angry that this could have resulted in something much worse. there is even a class action law suit relating to this happenings against ford and this coolant leak problem. i reached out to ford support and they have stated they are aware this is an issue, but nothing has been recalled yet. so now i am forced to pay for a new engine! ford is at fault and i am now paying thousands of dollars i do not have. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the vehicle sputtered, and the engine overheated. in addition, the check engine warning light was illuminated. the vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 108,500.

The contact owns a 2017 ford fusion. the contact stated that while driving at various speeds the vehicle would not properly accelerate. the vehicle was taken to the local mechanic who diagnosed that the transmission was faulty. the transmission was rebuilt and the failure was remedied. the vehicle later experienced engine failures causing the check engine light to illuminate, a slushing liquid sound was present inside the dashboard and the vehicle had experienced harsh driving. the vehicle was taken to the local dealer who diagnosed that the engine coolant was present inside the engine cylinders and the engine needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure but no assistance was offered. the failure mileage was 78,000.

The contact owns a 2017 ford fusion. the contact stated on several occasions when the vehicle was started, the check engine warning light illuminated. the vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be repaired. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 55,730.

Shift cable bushing failed. i attempted to back out of a parking spot when the dash lit up with a shift system failure. put on the emergency brake, turned off the car, and popped the hood. the bushing had broke and was laying on a piece of metal under the shift cable.

My engine started to act up so i took it to the dealership. i was told that there was coolant intrusion in the cylinder head due to manufacturer known defect and that my vehicle was unsafe to drive and that the recall for this issue was expired. i was told my vehicle was unsafe to drive as it could hydrolock and cause an accident. this is a frightening issue that should not have a time limit given the fact that it can cause the engine to suddenly lock up which could cause a serious even fatal accident. this issue was confirmed by the dealer technician. there were no warning lamps untill the failure.

Engine cylinder cracked, coolant intrusion into cylinder. engine had to be replaced. vehicle only had 54,776 miles.

Coolant intrusion into cylinder causing spark plug corrosion and warping of head. confirmed by dealer that this is a known common issue with the engine and requires the engine to be replaced. only warning sign on my car was an occasional misfiring that i brought the car in for within a week of noticing. told that there was a recall on the model but not my specific car and it has expired so nothing can be done.

The contact owns a 2017 ford fusion. the contact stated that after starting the vehicle and attempting to shift to drive(d), the gear shifter failed to move out of park(p) and required to be hit to move out of park(p). the power train warning light was illuminated, and the message "see owner's manual" was displayed. the contact stated that the failure had been recurring daily. the dealer was notified of the failure. the vehicle was not diagnosed or repaired. the contact related the failure to an unknown recall. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 93,415.

My car has been diagnosed with the known engine coolant leak issue with the 2.0l engines in the 2013-2018 ford fusions. it just now today, 8/1/2024, threw up a check engine light and i went to an ase certified technician and they diagnosed it to be the same problem ford has covered in their own technical service bulletins.

The contact owns a 2017 ford fusion. the contact stated that the vehicle was shaking while idling, and then hesitated to accelerate. the contact stated that the engine overheated while driving at highway speeds of 50 mph or higher. the check engine warning light was illuminated with a misfire. the vehicle was taken to the dealer who diagnosed that there was a coolant intrusion into the engine. the engine was replaced under warranty. the contact stated that the failure became persistent. the contact stated that the failure occurred after driving approximately 5 miles or while driving 45 mph. the vehicle was returned to the dealer who diagnosed the vehicle with coolant intrusion and that the engine needed to be replaced again. the dealer informed the contact that the vin was no longer covered under warranty. the vehicle had not been repaired. the manufacturer was made aware of the failure and a case filed. the manufacturer confirmed that the vin was not covered under recall or warranty. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 28,000.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the transmission experienced rough shifting from first to second gear. additionally, the engine was misfiring. the check engine warning light was illuminated. the vehicle was taken to the dealer, where it was diagnosed that the transmission needed to be replaced. the vehicle was then taken to two other independent mechanics, and it was determined that the transmission needed to be replaced as well as the engine due to coolant intrusion into the engine. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 60,790.

The contact owns a 2017 ford fusion. the contact stated while operating the vehicle, the check engine warning light illuminated, and the vehicle stalled. the vehicle was towed to the local dealer who diagnosed that engine coolant was present inside the cylinders, and the engine needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 76,000.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the temperature gauge indicated that the vehicle was overheated. the vehicle was taken to an independent mechanic where it was diagnosed with coolant leak and engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 70,000.

2017 ford fusion (87,000 miles): check engine light was illuminated. visited independent garage next day. approx $700 repairs did not fix the issue. light came on a second time the following week. took back to independent garage and was told it was a historical alert and not an active alert. alert cleared. several days later the light came on again. called to make dealer appointment. while waiting for the appointment, the overheating warning message came on. stopped at the dealer who topped off coolant. 3 days later with almost no driving in between, dealer diagnosed coolant leak, misfire cylinder #2 - similar to information available online - coolant almost empty. all vehicle maintenance and 4 previous recalls properly maintained for vehicle. no known recall notice related to the ford fusion coolant leak known issues. cost of repair quoted at $9,000 to replace engine. car not drivable and will take a month to repair. vehicle not repaired yet. i don't understand why my vehicle wasn't recalled if it's a known issue for this model.

In regards to the automatic transmission and torque converter. on may 14th 2024, while driving in a school parking lot at a speed of less than 5 mph, i attempted to reverse my vehicle. to my surprise, the car did not respond and failed to move. after this attempt, i shifted the gear into drive, and the vehicle initially moved for about five seconds before becoming immobilized again. this malfunction left my car stuck in the middle of parking lot traffic, creating a potentially hazardous situation. despite the engine starting without any difficulty, the vehicle remains unresponsive and cannot be driven in either forward or reverse. this issue has not only caused inconvenience but also raised concerns about safety, as it has rendered the vehicle inoperable. there was a message on the dashboard with a wrench that stated "powertrain: see owners manual"

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. the vehicle was restarted; however, the failure recurred. the vehicle was taken to the dealer where the vehicle was diagnosed and determined that there was coolant leaking into the engine. the contact was informed that the engine needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the failure mileage was approximately 125,000.

I am unable to change gears on my vehicle because the bushing on the shifter cable has degraded and no longer holds the shifter cable in place. this has caused me to be stuck blocking traffic in busy shopping centers. i have to make sure to apply my parking break because i never know if my car really is in park. i have had the full shifter cable replaced 3 times and i have replaced the bushing 2 times all i'm a 16 month period.

The contact owns a 2017 ford fusion. the contact stated that the check engine warning light appeared on the instrument panel. the contact initially took the vehicle to an independent mechanic where a code reader detected an engine misfire in cylinders #2 and #4. the contact personally replaced all four engine coils and spark plugs; however, the check engine light returned soon after the repair. the vehicle was taken to a dealer where a diagnostic test was performed. the diagnostic showed coolant intrusion into engine cylinders #2 and #4 which resulted in engine failure. the engine was replaced. the manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. the contact was given a case number. the contact was then referred to the nhtsa hotline to report the failure. the failure mileage was approximately 118,000.

Twice while driving my motor stalled and the engine light came on. once the motor shut off completely. white smoke comes from the tail pipe. i took the car to kirk brothers ford greenwood ms. which is where i bought the car and they diagnosed it as having coolant leaking into the engine. they will not fix it because they say there is no recall. i bought the car in november of 23 and it had less than 80,000 miles on it.

The contact owns a 2017 ford fusion. the contact stated that while placing her grandchild in the car seat in the rear of the vehicle, she became aware of mold inside the vehicle. the contact stated that the rear passenger’s side and the trunk had mold. the contact stated that water had leaked into the vehicle from the overhead light. the contact stated she was constantly sick and had ear infections. the vehicle was taken to a dealer. the vehicle was inspected; however, the contact was unsure of the results. the dealer informed the contact that the failure was a known issue; however, the repair would be an out-of-pocket expense. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the failure mileage was approximately 60,000.

Excessive blue smoke from tailpipe, car overheats on road, fails emission tests. local repair shop diagnosed as bad head gasket due to improper engine block engineering design, known problem ford 2017 1.5 ecoboost engine, per mechanic.

The contact owns a 2017 ford fusion. the contact stated while starting the vehicle and shifting to drive(d), the vehicle failed to respond. the vehicle was towed to an independent mechanic, where it was diagnosed that the transmission shifter cable bushing had failed. the vehicle was repaired; however, the failure recurred. the dealer was notified of the failure and informed the contact that the vehicle could not be repaired under nhtsa campaign number: 22v413000 (power train) because the vin was not included. the dealer informed the contact that a fee would be charged for the repair. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the vehicle started running abnormally rough, after which the check engine warning light illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the spark plugs and ignition coils, resulting in an engine misfire. the vehicle was repaired; however, the failure reoccurred. the contact stated that later, while driving at an undisclosed speed, the engine started overheating, after which there was a burning odor inside the interior of the vehicle, prompting the contact to pull over to the shoulder of the roadway to turn the vehicle off. after restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic, who diagnosed with head gasket failure. the vehicle was not repaired. after investigating the failure, the contact related the failure to technical service bulletin: 19-2375. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 85,000.

The contact owns a 2017 ford fusion. the contact stated while driving 50 mph and making a left turn, the power steering failed to function as intended. the contact stated that the steering wheel had seized and became difficult to maneuver. the vehicle was taken to the dealer where it was diagnosed with rack and pinon failure. the contact was informed that the rack and pinion needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 69,236.

While trying to pass another car, my car stalled and would not speed up, then the high temp light came on then it cut off. it has been diagnosed with coolant intrusion by kirk brothers which is where i bought it.i can't understand why ford will not do something about this. i guess someone will have to get killed before something gets done. i can't afford to get the car fixed and it's my only vehicle. i commute 40 miles every day to work and have no other option than to drive this unsafe car. i'm scared for my life but if i don't go to work, i cant provide for my family or pay for this car. my car has all the criteria i see on the ford's customer satisfaction page, why is it not on recall. and it was made at the hermosillo, mexico plant which has a recall but not on my car.. i don't understand why.

The contact owns a 2017 ford fusion. the contact stated while driving at various speeds occasionally, the vehicle stalled. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. the vehicle was taken to another independent mechanic for a second opinion where it was confirmed that the engine needed to be replaced. the vehicle was taken to a local dealer where it was diagnosed that the short block needed to be replaced. the vehicle was not repaired. upon further investigation, the contact related the failure to technical service bulletin: 22-2134: however, the vin was not included. the manufacturer was made aware of the failure. the failure mileage was approximately 75,554.

Engine ran rough on startup. coolant temperatures increased causing the car to reduce power while driving on the freeway at 60mph. refilled coolant as the levels were low. the check engine light appeared on the instrument panel. the code was a p0301 which is a cylinder #1 misfire. replaced all spark plugs and ignition coil for cylinder #1. the vehicle was taken to an independent service center where a diagnostic test was performed. the diagnostic showed coolant intrusion into engine cylinder #1 which resulted in engine failure. the failure mileage was approximately 54,000.

Engine coolant leaks into the cylinder block due to a manufacturing defect. car needs a new engine.

I drove through a strip mall shopping center on 8/13/2024, without warning, my 2017 ford fusion's engine shut down and i could not re-start the engine. there was no "check engine" light. the shutdown later proved to be caused by the failed mas air flow (maf) sensor, ford part #part #: afls195 (8v2z12b579a). my understanding is that the maf sensor sends data to the powertrain control module (pcm) to deliver the specific amount of fuel that’s proportional to the airflow and without that information, the engine just stops. i read, the maf sensor failure shutdown occurs in vehicles of many makes. i was in a shopping center when the engine shut down, leaving me stranded in the traffic, but minutes before i was in 45 mph speed limit traffic on a main multi-lane thoroughfare. had the engine shut down had occurred then. i may have been in a dangerous situation. in fact, an auto zone general information article on maf failure stated, "these issues can create dangerous situations causing accidents and injury." there needs to be a fail safe that, when the sensor fails, like for example that causes the pcm to default value that does not cause a shutdown while activating the "check engine light."

My brakes are faulty sometimes i’m not able to stop like i should. i also have transmission problems. when i put the car into reverse or drive i hear a loud boom. it is getting worse by the day. i see that the transmission is on a recall as well.

The coolant leaked into the engine. the dealership said it needs a new engine. i had no problems with the car until all of a sudden the overheat light came on. regular maintenance has been done. the car is in great condition. less than 72,000 miles.

There is a coolant intrusion into the vehicle’s engine, which has in turn created the need for a new engine entirely. this issue is known in 2017 ford fusions and vehicles have been recalled but only those made in certain manufacturing areas. the car is currently at the ford dealer for service and the dealership informed us this is a known issue and the engines have been recalled previously. after our own research it is clearly a known issue and should be recalled across the board. this vehicle is under 100,000 miles and inoperable, due to a manufacturer error. this needs to be made right and be an active recall for the 2017 ford fusion. there was no warning. i was driving one day at about 50 mph when the car lost all power to the engine and immediately slowed down on me. there is nothing safe about this and i would expect a company such as ford, to make this right.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the vehicle briefly vibrated, and there was excessive white smoke coming from the exhaust. the contact stated that the message "low coolant level" was displayed, and the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the spark plugs. the vehicle was repaired, but the failure reoccurred. the vehicle was then taken to the dealer, who diagnosed a failure with the fuel injectors. the vehicle was repaired, but the failure reoccurred. the vehicle was taken back to the dealer, and the contact was informed there was a misfire in cylinder #2. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was unknown.

The contact owns a 2017 ford fusion. the contact stated that while the vehicle was parked on several occasions, the check engine warning light illuminated. additionally, the contact stated that while driving at various speeds, the check engine warning light illuminated intermittently. the vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant intrusion into cylinder #1. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 76,000.

My vehicle check engine light came on and after taking it to the ford dealership they said that there is a coolant intrusion and the short block needs to be replaced as well as the cylinder head gasket. the repairs they told me would be over $10,000. i am not able to make that payment happen and the car is now sitting in the yard. i am the only owner. i never received anything about something being wrong with these parts and then they tell me about it being messed up. i did some research and they did issue a recall on these same exact issues, but my vin was not apart of it so my car will not be getting fixed. i would like to see why my car was not included in it and how i can get it fixed.

The contact owns a 2017 ford fusion. the contact stated while shifting from park(p) to drive(d), the vehicle failed to respond. the contact stated that the vehicle responded as needed after the second attempt. the power train warning light was illuminated. the contact stated that the failure recurred while shifting to drive(d) and to reverse(r) in a drive-thru. the contact stated that the vehicle was undrivable. the vehicle was towed to an independent mechanic, where it was diagnosed and determined that the transmission shifter cable bushing had failed and needed to be replaced. the vehicle was not repaired. the contact related the failure to an unknown recall. the dealer was notified of the failure. the manufacturer was notified of the failure and informed the contact that the vin was not included in a related recall. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 98,500.

The contact owns a 2017 ford fusion. the contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and made an abnormally loud sound. there was no warning light illuminated. the vehicle was taken to an independent mechanic, where an oil change was performed; however, the failure persisted while driving. the contact stated that the following day, she noticed that oil was leaking from the vehicle onto the ground. the vehicle was taken to the dealer, where it was confirmed that the oil change was performed correctly. the dealer diagnosed that oil was leaking from the transmission. the dealer informed the contact that the transmission needed to be taken apart to determine the source of the leak. the dealer advised the contact to trade the vehicle in due to the significant cost of labor. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 175,000.

The bushing that attaches the shifter cable to the transmission may degraded and detached. similar issue that was on recall for the 2013-2016 ford fusion.

While driving my ford fusion on the highway at a constant speed of 65 mph, a service light appeared on the dashboard, and the car suddenly lost power to the wheels even though the engine was still running. fortunately, i was able to pull over to the side of the road safely since there wasn't much traffic at the time. however, had this been a busy road, it could have caused a major accident. i turned off the car and restarted it. however, the problem still persisted, and the car would not shift gears (it has an automatic transmission with a center console shifter dial). i had my car towed to my ford dealer, and they determined that the transmission had failed. the ford service manager stated that the transmissions on this particular era ford fusion were poorly designed and that many of their customers needed to replace their transmissions on this model as well as several models of the ford explorer from the same time period. the vehicle ran perfectly fine for many years previously. just before the transmission failed (perhaps about 20-50 miles worth of driving before it failed), i had experience several instances of the car having trouble shift out of neutral into drive and reverse, often with a delay in shifting and a slight jolt, which was barely noticeable, when it did shift. i had brought the car to the dealer, and they weren't able to find any problems and said that it worked fine. there were no error codes generated to indicate that there was a problem either. my vehicle is only a little over 5000 miles beyond its 60,000 mile warranty, and the service manager stated that he tells owners that owners "are lucky if they their car makes it to 70,000 miles before the transmission fails". given that there were few symptoms (which i believe would go unnoticed by most drivers) of a potential failure, the sudden loss of power to the wheels, and that this is a known common issue by ford, this is major safety issue that must be addressed.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed and determined that coolant was leaking into the cylinder and that the engine needed to be replaced. the vehicle was not repaired. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the failure mileage was approximately 60,000.

2.0l ecoboost engine illuminated malfunction indicator light (mil) diagnostic trouble code indicates presence of coolant intrusion into one or more cylinders. defect causes corrosion, misfires, engine failure, and fires.

Shaking of the vehicle and resistant to accelerate on so dangerous to drive especially on highways. check engine light on. both independent service center and ford dealership confirmed spark plugs are damaged, leaking oil, need new engine and this is a known issue with this ford engine.

#4 cylinder has fouled 3 spark plugs in the last 5 months. car sputters at start, anti-freeze is missing bit no visible leak, blue smoke from exhaust. took to dealer for diagnostic and was told engine rebuild/replace is needed and was quoted cost of $7465. my car is just over 91k miles and my extended warranty expired in march of this year.

Vehicle was sputtering while idle or in park. engine light came on and when tested the diagnostic said “cylinder 2 misfire” noticed coolant level would decrease quite drastically in short matter of time, also causing vehicle to run hot or begin to over heat. it’s not always possible (or safe) to pull over on the side of a busy freeway or wherever you are driving when this happens. after investigating, found that coolant was leaking into the cylinders. being that this was a common issue in these specific eco boost engines i knew my engine block would need to be replaced. car was at 40,000 miles when this started happening and still under warranty. took car to the dealership explained the issue only for them to try to say there was nothing wrong with it after not even getting down into the engine. after much back and fourth they finally ordered a new engine block to replace the faulted original. only took 6 months of the dealership having my car and dodging my calls and messages.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and vibrated. the check engine warning light was illuminated. the vehicle was taken to the dealer, where it was diagnosed with a coolant leak into the engine, and it was determined that the short block needed to be replaced. the vehicle was not repaired. the contact related the failure to customer satisfaction program: 21n12 (short block replacement after coolant intrusion); however, the vin was not included. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was 98,526.

2017 ford fusion titanium 2.0l ecoboost purchased brand new. coolant intrusion into cylinder #1, causing a misfire,registered in vehicle health alert system; check engine light on. liberty ford dealership was notified within the first week of the 1st misfire. autozone found fault code p0301. code scanner suggested replacing cylinder #1 spark plug. if misfire cont., it stated to replace coil on cyl #1. all four spark plugs were replaced and coil for cylinder #1 was replaced. veh.began to exhibit a low coolant level, white exhaust smoke & rough running. coolant fumes were entering the veh. cabin. coolant added as soon as "engine coolant over temperature" dash alert. diagnostic completed at firestone complete auto care: determined "cyl 1 is full of coolant & misfire occurring due to engine burning coolant.tsb out for this issue stating engine block replacement will be needed. recommend dealership*** manufacturer's recommended maintenance.… they provided a copy of tsb 22-2229 and stated ford manufacturer should replace entire engine (long block). i contacted ford manufacturer. they stated several times that "this is a known issue". they stated a diagnostic must be done by a ford dealership and submit financial asst. request. they found code p0301 as well as overheating codes are present, coolant level low. mode 6 shows multiple misfires on cyl1...found same diagnosis. tsb 22-2229 covers this condition, engine build code is 910 and meets criteria." veh avail for inspection upon request? the veh stranded me away from home 2-4 times. i was given literature that stated low coolant may automatically shut off the engine, even while driving. antifreeze contains glycols & other liquid chemicals that are sweet smelling but poisonous. that entering the veh cabin can possibly cause a person to have damage to the central nervous system, lose consciousness, become nauseated, vomit, dizzy, etc. ford didn’t notify me of the manufacturer fault that caused the issue, a 3rd party did.

I have a 2017 ford fusion with a 2.0 ecoboost engine. first, i received service engine soon message on my car which was diagnosed as a misfire. following that, a few days later, my car overheated on the way to my work. i checked the coolant which was low and added more. there had been no signs of leaking under the car at any time. i was able to drive the car home but by the time i got home the coolant was again very low. i had it towed to a ford dealership where i was given the catastrophic news that it was due to coolant intrusion and i need a whole new engine that will cost 9,000.00 after folloeing the tsb. i have approximately 60,000 miles on it and ford has refused to help in any way. i have had the oil changed as recommended since i bought the car used from a ford dealership as certified pre-owned with approximately 14,000 on it and was never made aware of any coolant intrusion problems. researching this issue, i find that this is a common and very serious problem. if the engine were to overheat it could cause loss of power and more concerning, an engine fire. if the engine caught fire i worry if i could get 2 toddlers out of their car seats in the back in time. this is a serious safety issue. if i lost power on the freeway due to overheating would we be rear ended endangering all of our lives? ford has acknowledged this engine has a design flaw and have recalled the 1.5l engines and certain other 2.0 for the exact problem. this sets a precedent, and all these engines with this problem should be recalled and the engine replaced. the symptoms and end result are all the same. my car is still sitting at the dealership since i do not have any way to come up with 9,000. nor can i drive it.

The contact owns a 2017 ford fusion. the contact stated while starting the vehicle, the engine was misfiring. the vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine. the dealer determined that the engine needed to be replaced. the vehicle was not repaired. the contact related the failure to ford campaign number: 21n12. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 55,000.

The contact owns a 2017 ford fusion. the contact stated that while cold starting the vehicle, the vehicle was shaking, vibrating, and idling roughly. the contact turned off and restarted the vehicle to reset the computer. the contact stated that the failure was intermittent but had become a recurring failure. the contact stated that the check engine warning light was illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the cylinders and that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 61,000.

The contact owns a 2017 ford fusion. the contact stated that while driving at approximately 35 mph, the check engine warning light was illuminated. the contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that coolant had leaked into the cylinders. the dealer recommended that the engine be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the contact researched online and related the failure to technical service bulletin: 19-2346 coolant intrusion into the cylinders (engine and engine cooling). the failure mileage was approximately 70,000.

Transmission went out , 2017 fusion had recall with something with transmission never got notice from

Coolant was leaking into the engine. this is a known issue with this make and model of the ford fusion, yet not all the engines were recalled. ford told us this was a known issue, but we received no notification of this being a potential issue. we have taken our vehicle to ford since we bought it new in 2017, and nothing was ever said. now that the engine has the issue that is part of the recall, ford would not take any responsibility for it and refused to help pay for the repairs. if the engine is doing exactly what the recall was for, then ford should be held responsible for the repairs.

The contact owns a 2017 ford fusion. the contact stated while the vehicle was parked, the contact connected the battery to the charger and the dead cell warning light illuminated. in addition, the contact stated that the battery failed to charge. the contact stated that even though the vehicle was not started, the gear shifter independently switched from park and reverse. the contact stated when the vehicle started, the vehicle rolled backwards several feet. the contact stated that the failure almost caused him to be pinned up against the wall of the garage, where the vehicle was parked. the contact stated that he used the parking brake to stop the vehicle from moving. the vehicle was towed to the dealer; however, the failure could not be duplicated. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 33,500.

Was out of town when i went to shift out of park, and i received a shift system fault - service required message. my car was stuck in reverse and could only shift into neutral. the shift cable bushing had dry rotted and snapped. this item was recalled on previous fusions up to the 2016 model year, yet the same part was used through the 2020 model year. all of these items need to be recalled. they are all defective.

The contact owns a 2017 ford fusion. the contact stated while driving at approximately 25 mph, the engine overheating warning light was illuminated with an audible chime. the contact pulled over and checked under the hood and became aware that the coolant reservoir was nearly empty. the contact refilled the coolant reservoir and restarted the vehicle. the vehicle was shifted into drive (d) but was unable to accelerate above 10 mph. the contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the engine block. the mechanic recommended that the engine be replaced. the vehicle was repaired. the manufacturer was informed of the failure. the failure mileage was 139,177.

Driving on a highway engine began to shake and lose power engine had no problems prior to this all oil changes were up to date. after engine began shaking violently pulled over on side of road no check engine light was present. had vehicle towed where even when engine was on no check engine light. after checking the codes with ob2 reader it was determined a cylinder 1 and 2 misfire was present i replaced spark plugs and coil packs and that did not resolve the issue. it was then towed to a repair shop where they confirmed there was catastrophic engine failure including metal in the enigne there were no warning signs that this could happen the dealer and ford have been 0 help except wanting 12,000 to replace the engine

My car is experiencing the issue noted in technical service bulletin 22-2229 (09-june-2022). my car leaks engine coolant into the engine/cylinders causing an excessive draining of coolant, overheating the engine, and shutting off the car. specifically, my engine overheated and shut off, making the car undriveable. i was forced off the road on a single lane highway with speed limits of 55mph. this occurred at [xxx] on friday, [xxx]. the area where the care came to rest was not particularly safe due to the narrow roads and high speed limit. the check engine light came on when this issue became a problem. my car was inspected by bull valley ford in woodstock, il. they diagnosed that the issue is indeed the same issue in tsb 22-2229. the quoted price to repair is $7,000.00. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2017 ford fusion. the contact stated while parking the vehicle, the gear shifter failed to shift from drive to park. the contact stated that the gear shifter had seized in neutral. the contact turned off the vehicle. the vehicle was restarted, and the gear shifter was reset. the contact stated that the failure had occurred intermittently. the vehicle was not diagnosed or repaired by an independent mechanic. the manufacturer was not made aware of the failure. the failure mileage was approximately 30,000.

The shifter cable bushing that other cars in my year got recalled for is going out. it’s having the same problem that the recalled cars are having but my vin doesn’t fall under it for some reason.

The vehicle experienced engine failure due to engine coolant intruding into the cylinders. this was formally diagnosed by a ford dealership service team after the vehicle broke down on the side of the highway. this is the exact issue outlined in tsb #22-2229. the check engine light was activated indicating there was an issue. i filled up the coolant basin with a gallon of the manufacturer recommended coolant, and within 6 days, all the coolant was gone and the engine shut down when i was driving at approximately 50mph. ford corporate will not lend any financial assistance for the repairs, which is a complete engine replacement. this replacement costs between $7,000-$10,000.

The contact owns a 2017 ford fusion. the contact stated while accelerating from a stop, the vehicle stalled with the check engine warning light and several other unknown warning lights illuminated. the vehicle was restarted on the third attempt; however, the failure recurred. the vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. the vehicle was not repaired. the contact stated that the failure persisted. the manufacturer was notified of the failure. the failure mileage was 156,782.

I had the car about 3 months when the first service light appeared. misfire - replaced the cylinder. but 2 months later service light came on again for same issue. ford dealership said it was coolant intrusion. car repeatedly overheats. service engine light comes on/stays on. temperature gauge will indicate high temp, then will drop to normal seconds later, then shoot to the top again. at times engine will decrease power, and i have to pull over and park until engine cools, no matter where it happens. i don't feel safe driving on the highway, or any distance more than 20 miles or so. i am also afraid to park in the garage at night in case it's too hot. ford dealership says it needs a new engine. called ford customer service but my vin was not on the service action 19b37 or 21n12 (even though it was manufactured at a listed plant on the listed dates) so they would not assist in covering it.

The contact owns a 2017 ford fusion. the contact stated while driving approximately 65 mph, the vehicle was losing motive power. the contact depressed the accelerator pedal, and the rpm gauge was rising but the vehicle failed to respond as needed. the contact stated that there was no warning light illuminated. the contact pulled over and stopped the vehicle. the contact turned off and restarted the vehicle; however, the vehicle had not regained normal functionality. the vehicle was towed to a dealer to be diagnosed. the dealer determined that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 105,000.

My 2017 ford fusion 2.0 eco could have caught on fire with my 6 year old inside!! i went to start my car & it didn’t want to turn over. turned car off. tried again. started up but sputtered manically..then “kind of” settled down. i was maybe 2 miles down the road && coolant temp high light turned on. i pulled over immediately turned car off. checked coolant levels….it was below minimum (no visible leaks) replaced coolant, car started smoother. 2 days later. i started my car it was a little rough && as i began driving i could see what looked like white smoke coming from exhaust. i looked for a safe place to quickly pull over and the coolant temp high light dinged on again. i checked levels…again below minimum..this is 2 days after i refilled the coolant….once again there are no visible leaks on the ground. it is the weekend so have not made it to dealership. myself & my 6 year old daughter were in the car && the engine could have blown or caught fire!! this is absolutely unacceptable && unsafe. this is unsafe to the people around me && on the road due to the smoke of the car, possible flames, && sudden stop. this is beyond dangerous. i’m positive after researching that this is coolant intrusion in the engine. i was never informed of this possible issue by ford. i am a single mother, with one vehicle, this should not be my bill especially since i’ve maintained the maintenance on this vehicle regularly. i will be taking my fusion to the ford dealership monday where i hope ford will cover this issue. (( i can update later if needed ))

2017 ford fusion with 90,000miles-check engine light went on in the am, no drivable concerns noticed. took fusion to my mechanic, motor had coolant leak into cylinder #4, cylinder #4 had stopped firing. complete 1.5l engine replacement needed. engine coolant thermostat house gasket replaced engine gasket kit/seals replaced complete engine assembly performed removed & replaced 1.5l engine engine long block replaced $7,900.00 in parts and labor had the engine seized while driving due to this coolant leak catastrophic incident may have incurred with possible death. found that other ford models have had a recall for this issue but that 2017 ford fusions do not have enough incidents to be included. extremely dangerous and deadly.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. the vehicle was restarted; however, the failure recurred. the vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine, causing engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the failure mileage was approximately 77,000.

My 2017 ford fusion started with a grumble, saw white smoke exhaust. drove about 6 miles turned off car, restarted the car and the engine light came on. brought the car a week later to dons ford, they diagnosed a coil issue caused the engine light being on. roughly a $700.00 repair. few days later engine light came back on. took it back to the dealer, they said they probably didn't reset the computer, so the computer thinks it still has a problem. they checked and rechecked my issue. this car has been a gem, 69,000 miles. bought the car because i buy american made, my son worked in detroit for ford. engine light came back on about 5 days later. diagnoses, you need a new engine. $9,000. they say my car can catch on fire, but the dealer said i can drive it. there is more i could say but that's for a different agency.

My car developed a miss in the engine that continued to get worse. it was inspected at the dealership, key scales ford, in leesburg, florida. the check engine light was on and the car showed a code of po303, misfire in #3 cylinder. it was determined that there was a crack in the block and coolant was entering #3 cylinder. the approximate costs to replace the engine were over $10,000 and the car had a trade-in value of approximately $9,000 so repair out of my pocket was not a smart option. through research of my own i learned of nhtsa action which had led to a ford technical service bulletin tsb 21-2134. i contacted the ford customer satisfaction program and was told my vin was not included under the tsb, even though it had the exact same problem. ford refused to participate in any type of resolution despite this being a well-known problem with the 1.5-liter ecoboost engines. this type of engine failure could lead to being stranded at any time so driving the car further was not a good idea. there was 55,912 miles on this car and the original brake pads outlived the engine. these engines are known to be defective and a problem.

The contact owns a 2017 ford fusion. the contact stated that while driving at approximately 65 mph, the engine overheated and check engine warning lights illuminated. the contact drove the vehicle to the local dealer, where the vehicle was diagnosed. the contact was informed that coolant had leaked into the engine, and that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 67,000.

Coolant consumption through the engine due to faulty long block assembly. tsb has been issued but no recall. ford motor company has known of this issue since at least december 19th 2019. tsb 19-2346

The contact owns a 2017 ford fusion. the contact stated that the gear shifter had failed to move from out of park(p). the vehicle was taken to an unknown dealer where it was diagnosed and determined that the gear shifter had failed and needed to be replaced. the vehicle was repaired; however, the failure persisted. the vehicle was taken to the dealer and received a second repair; however, the failure persisted. the vehicle was taken to a certified mechanic who replaced the gear shifter a third time. after the third repair, while driving at various speeds, the vehicle shift into neutral(n) independently, and no longer displayed the proper gear. the contact coasted to the side of the road and turned off and restarted the vehicle to continue driving. the wrench symbol was displayed on the instrument panel, indicating that the vehicle needed to be serviced. the contact research and found nhtsa campaign number: 17v427000 (power train). the manufacturer was made aware of the failure and confirmed that the vin was not included in the recall. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 90,000.

The contact owns a 2017 ford fusion. the contact stated while starting the vehicle and shifting into drive(d), the gear shifter knob shifted back into park(p) independently. the message "shift system fault" was displayed. the contact stated while inspecting the vehicle, the contact noticed that the shift linkage bushing had separated. the contact manually adjusted the cable bushings in order to drive; however, the failure persisted. the dealer was contacted and informed the contact that the vin was not included in a recall. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and referred the contact the nhtsa hotline for assistance. the failure mileage was approximately 180,000.

According to repair shop check engine light will remain on as anti freeze leaks due to a malfunction in my car. repair shop states this is not a recall as it is not a safety issue and yet when i put on gas peddle car doesn't auto engage to proper speed. i also don't see how coolant leaking on engine wouldn't be safety issue.

The contact owns a 2017 ford fusion. the contact stated that the check engine warning light was illuminated, prompting the contact to drive the vehicle to the local dealer to be diagnosed. the dealer retrieved fault code for a cylinder #2 misfire. the contact was informed that the spark plugs, fuel injectors, and the engine needed to be replaced, due to coolant intrusion into the cylinder head. the contact was informed that the failure might be related to an unknown recall; however, the vin tool showed no open recalls on the vin. the spark plugs and fuel injectors were replaced and the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 61,000.

The contact owns a 2017 ford fusion. the contact stated while driving approximately 35 mph, the check engine warning light illuminated. the contact had taken the vehicle to an auto parts store where it was diagnosed and determined that the spark plugs needed to be replaced. the vehicle was repaired. the contact stated that the failure reoccurred, and the vehicle was driven to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion into the engine block, and that the engine needed to be replaced. the contact had the vehicle towed to another independent mechanic who confirmed that the engine needed to be replaced. the mechanic advised the contact that the failure was related to customer satisfaction program: 21n12 coolant intrusion into the short block (engine and engine cooling). the contact was advised that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 82,000.

There was coolant intrusion into my engine which caused the engine to start seizing and misfiring and it also rusted a spark plug into cylinder #4. from my research this seems to be a known and common issue with ecoboost ford fusions (i have a 2017 ford fusion 1.5l ecoboost). this issue apparently can also cause fires and i'm lucky that it didn't happen to me. the peacock ford service center in maitland, florida confirmed to me that this is a known issue. the engine has been inspected by a firestone as well as the ford service center that i previously mentioned. the only symptom of the failure was the check engine light coming on but the only reason it came on was because the engine started misfiring.

The contact owns a 2017 ford fusion. the contact stated while starting the vehicle, the vehicle shuddered abnormally. the message "coolant overheated" was displayed. the vehicle was taken to firestone, where it was diagnosed with a coolant leak into the cylinder head gasket. the contact was informed that the cylinder head gasket needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was referred to the nhtsa hotline to report the failure. the failure mileage was approximately 104,965.

The contact owns a 2017 ford fusion. the contact stated that while attempting to shift from reverse to drive the gear shifter failed to respond. the contact's father and neighbor went underneath the hood of the vehicle and made some adjustments for the gear shifter to operate as needed. the vehicle was taken to the dealer who diagnosed that the shifter cable had failed and needed to be replaced. the shifter cable had been replaced. after receiving the repair, the failure occurred approximately 5 to 6 months later. the vehicle was returned to the dealer and the shifter cable was readjusted. the failure persisted and the dealer readjusted the shifter cable several times due to not being able to determine the cause of the failure. the vehicle had not been repaired. the dealer informed the contact that there were recalls for the same make and model however, for another model year. the contact was unable to determine the nhtsa campaign. the manufacturer was made aware of the failure and confirmed that the vin was not included in a recall. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was unknown.

The contact owns a 2017 ford fusion. the contact stated that after starting the vehicle and attempting to shift the vehicle into drive(d), the gear lever failed to move. the contact stated the yellow wrench symbol warning light was illuminated. the contact called for roadside assistance, and the tow truck arrived at the residence. the tow truck driver informed the contact that a damaged shifter cable bushing had caused the failure. the contact was advised by the driver that there was a recall associated with the failure and advised the contact to take the vehicle to the dealer. the contact stated that the driver performed temporary repair and the vehicle was driven to a dealer. the dealer diagnosed the vehicle and confirmed that the shifter cable bushing had failed and needed to be replaced. the contact was advised by the dealer that the vin was not included in nhtsa campaign number: 22v413000 (power train). the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 86,000.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the vehicle experienced rough idling and failed to accelerate as intended. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into the short block and determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 77,000.

My car has been misfiring on the 4th cylinder for since the end of 2023. the first time, i was told that i needed a tune up, i did that. months later another misfire, said i needed to change the ignition coil, did that. then i was out of town and it misfired again. my spark plug was changed and i was able to return home. this last time [xxx], it showed another cylinder and crankshaft. i took to dealership and was initially told that i needed a tune up and had swollen lug nuts. advised i had a tune up at 37,000 miles and car only has approximately 48,000 miles. i then requested car be tested for coolant intrusion. the test was done and a cylinders scoped and was told yes, that is the case. now ford wants me to pay $9,000+ for engine replacement. they state that my vin is not included in the customer satisfaction program. but this is a known fact to them and are not willing to absorb any of the cost. there is a program for the 1.5 but was told there is no program for 2.0 liter engine which i do not understand if it is the same engine defect. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Transmission failed on the highway with no prior signs...check engine light came up and the car would not go to higher gears and rpm was high and loud that i had to pull off the road onto gravel.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, he noticed white smoke leaking from the exhaust. the check engine warning light illuminated. the vehicle was taken to a local dealer where it was diagnosed with coolant intrusion and needed an engine replacement. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 60,000.

My vehicle 2017 ford fusion has a chronic condition. the coolant comes into the engine and causes an engine misfire, which is a very serious problem. the 21n12 customer satisfaction program has already come out, but i bought this car secondhand and it's already out of all conditions. i'm wondering why this issue is not a recall. many owners of the same car are complaining of the problem and this is a serious life-threatening defect. i think you should include this in the recall right away.

While driving on the highway at 60mph, the check engine light came on first, then got an overheating issue. let car cool, then drove city streets and took car to an independent auto repair shop. they read the engine and it had error code p0304. shop bore scoped into cylinder 4 and found engine coolant. took to dealer to confirm, they did find that engine coolant was leaking into cylinder 4 and recommended replacing engine long block assembly for $9.25k.

See attached document for complaint.

The contact owns a 2017 ford fusion. the contact stated while at the fuel station, the contact's wife attempted to shift from park(p) to drive(d), but the rotary gear shifter failed to turn and was stuck in park(p). the contact met his wife at the gas station and knocked the side of the gear shifter until the vehicle responded as needed. the power train warning light was illuminated. the contact was able to drive to the residence. the dealer was not notified of the failure. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 92,000.

Steering wheel clock spring is not working. controls wipers, turn signals, speed control, voice commands, lane aware and allows to toggle thru control settings do not work. ford doesn’t have part available or an eta. this part covers vehicles from 2013 thru 2024 so currently vehicles coming down assembly line are using. my car is unusable like this. aftermarket part is also unavailable. please help

The contact owns a 2017 ford fusion. the contact stated that upon the start of the engine, the "service engine now" warning message appeared on the instrument panel. the vehicle was taken to a local dealer where it was diagnosed with coolant intrusion and needed an engine replacement. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 49,000.

The contact owns a 2017 ford fusion. the contact stated that upon starting the vehicle, the engine started to vibrate violently. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine block, resulting in damages to the engine. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was 84,000.

I am having a lot of problems with my transmission and torque converter and after some research i’ve seen those are both commonly recalled parts on the 2017 ford fusion. my car only has 67,000 miles on it and i believe it’s too soon for this to be a problem. when i try to accelerate from 2nd to 3rd gear my tachometer shoots up and my car will start doing a jerking motion and won’t accelerate

The contact owns a 2017 ford fusion. the contact stated that after shifting the vehicle from reverse(r) to drive(d), the vehicle failed to accelerate while depressing the accelerator pedal. there was an orange blinking light flashing on the gear selector. the contact stated that the gear selector failed to move, and the vehicle became inoperable. due to the failure, the vehicle was towed to a dealer and was diagnosed with a defective transmission shifter cable bushing. the vehicle was repaired. the manufacturer was notified of the failure but offered no assistance. the failure mileage was approximately 108,000.

The contact owns a 2017 ford fusion energi. the contact stated while parked and attempting to fasten the rear passenger's side and driver's side seat belts, the seat belts failed to retract. the vehicle was taken to a dealer but was not diagnosed or repaired. the manufacturer was notified of the failure and informed the contact that the seat belts could not be ordered because the seat belts had been discontinued. the approximate mileage was 70,000.

I took my car into the shop because we had a check engine light on and it showed a p0316 code which is a cylinder one misfire. upon inspection and replacement of my spark plugs, there was coolant that was getting into the cylinders and all over the spark plugs. i spoke to the mechanic the mechanic said that this is a known problem for the 2.0 turbo motors for the ford fusions. i was advised to contact my local ford dealership and see if there was anything that they can do for a tsb and i contacted ford motor company directly and they are not going to provide financial assistance even though it’s a known problem and is covered for other vin numbers. i have a case number which is cxh02950291. the tsb number is 22–2229 for the long block replacement. that is the only fix for this motor and it is due to a defect in the long block being cracked. i have 4 children and 2 with special needs. i cannot afford an $8-10k cost for a motor replacement. we purchased this vehicle about 5 years ago and the vehicle has roughly 96k miles on it. this is insane. i need help.

The contact owns a 2017 ford fusion. the contact stated that after starting the vehicle and shifting into drive(d), the accelerator was depressed; however, the vehicle hesitated before responding as needed. the contact stated that the vehicle only hesitated while accelerating. the contact stated there was no warning light illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. the vehicle was not repaired. the contact researched online and related the failure to nhtsa campaign number: 17v427000 (power train); however, the vin was not included. the manufacturer was informed of the failure. the failure mileage was approximately 89,000.

Component: coolant leaking into motor. it is available for inspection upon request. this is the second motor ford has put in my vehicle with same issue. both times the vehicle broke down in transit causing us to be a hazard to surrounding traffic and leaving us on the side of the road. problem has happened in to motors in same vehicle. both motor malfunctions verified by service centers. first motor was replaced at no cost to us by ford motor company (fmc). they indicated they knew there was an issue with the motor and replaced it; however it took us 4 calls to fmc to get this acknowledgement and assistance. the first three times we called we were told that there was no known issue and it was our problem. now that the replacement motor is doing the same thing, approximately 2 years/ 50,000 miles later we are in the same situation. current calls to fmc indicate it is our problem even though the replacement motor is under warranty.  problem has been inspected by ford dealership service center in addition to a private certified service center, aaa auto group. check engine light appeared both times at the time of breakdown, not any period of time before. all of our documentation is sitting with the vehicle at a ford dealership at the moment. if this is an issue we can continue wiht nhtsa we will get the service records uploaded asap.

The redesigned head gasket began to leak coolant into cylinder three causing a misfire and overheating of the engine. she stated the check engine light and the temp light both illuminated. my wife was left on the side of the road until the car could cool down to avoid further damage of fire. the initial indication was only a misfire on 3. i plan on getting a quote for the ford recommended fix which is replacement of the engine with a new long block. this is a widespread and well known issue that has unfortunately now affected me. the car is available for inspection until i can figure out how to replace the motor with the updated and redesigned long block.

The contact owns a 2017 ford fusion. the contact stated when starting the vehicle from a cold start the vehicle was vibrating and idling roughly. the contact stated that the failure was a recurring failure. the contact stated that while driving at approximately 35 mph the vehicle was again running roughly and he was smelling the odor of coolant in the passenger cabin. the contact stated that the check engine and "high coolant temperature" warnings had been illuminated. the contact drove the vehicle to a local dealer. the vehicle was diagnosed and the dealer determined that coolant had intruded into the engine block and the engine needed to be replaced. the vehicle was not repaired. the contact was advised by the dealer that this was a known engine failure. the manufacturer was informed of the failure. the failure mileage was approximately 106,000.

The contact owns a 2017 ford focus. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer where it was diagnosed with a cracked engine. the contact was informed that the engine needed to be replaced. the warranty company declined coverage for the repairs because of the known failure with the manufacturer. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 132,930.

The engine on this vehicle needs to be replaced due to coolant intrusion into the cylinders. on my engine diagnosis i get error code #p0302 which indicates cylinder 2 misfire detected. my vehicle overheats quickly, runs rough and the coolant reservoir is dry. the vehicle's exhaust blows out a lot of white-ish smoke with a sickening odor. i took my vehicle to my local auto nation ford of bellevue, wa service department. they told me it is what they have seen on a lot of ford eco-boost engines and there was a recall on these for engine replacement but my 2017 vehicle falls out of the recall. they told me i need a new engine replaced in this vehicle to the cost of about $10,000. auto nation ford bellevue, wa's service department referenced service bulletin #22-2229 (some 2015-2018 edge and 2017-2019 fusion/mkz/escape/mkc vehicles equipped with a 2.0l ecoboost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (mil). diagnostic trouble codes (dtcs) may include p0300, p0301-p0304, p0316, p0217, p1285 and/or p1299 stored in powertrain control module (pcm). this may be due to coolant intrusion into the cylinder. to correct the condition, follow the service procedure to replace the long block engine assembly.). there were no warnings or dashboard lights except when my coolant gauge rose suddenly while driving on the road. i have dutifully maintained my vehicle with regular checkups so i don't believe i am at fault for this problem. i believe the ford motor company should have informed me of this chronic problem but they didn't. i also believe my 2017 fusion should be repaired with the cost going to the ford motor company for a known defect. what do i do now please?

Upon starting the vehicle, the engine started to vibrate violently. the check engine warning light was illuminated. the vehicle was taken to wendle ford mechanic, where it was diagnosed with coolant intrusion and needed an engine replacement. the manufacturer was notified of the failure and referred to contact the nhtsa hotline for assistance. the failure mileage was approximately 65576

The contact owns a 2017 ford fusion. the contact stated that while driving at 70 mph, the vehicle began to shake, prompting her to pull to the shoulder of the roadway where the failure persisted. the check engine warning light was illuminated. the vehicle was towed to the dealer, who determined that coolant intrusion into multiple cylinders damaged the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program 21n12. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 128,000.

Vehicle was apart of a recall that involved the engine having engine intrusion. we are now suffering a vehicle that is currently no longer functioning.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the vehicle experienced an engine misfire, with the check engine warning light illuminated. the vehicle was restarted; however, the failure recurred. the vehicle was taken to the dealer where it was not diagnosed or repaired. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the approximate failure mileage was 97,772.

Evap system leak causes car to not start after putting gas in the car. engine light stays on causing the key fob not to auto start the car. loud knocking noise coming from the gas tank.

The contact owns a 2017 ford fusion. the contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle failed to properly accelerate. the vehicle was taken to the local o'reilly's who diagnosed the vehicle with the cylinder #1 misfire. the vehicle was later taken to the local dealer who determined that there was coolant intrusion into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 82,000.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. the vehicle was restarted; however, the failure recurred. the vehicle was taken to the dealer and was diagnosed with coolant intrusion into the engine, causing engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the approximate failure mileage was 135,000.

Engine began to overheat. drove home. started up the next morning and it smelled liek somethin was burning. took it a car repair. he said the collant had leaked into the engine block and the engine had to be replaced. 6 to 8 thousand dollars. car only has 47,000 miles on it. there is a recall for the 2017 ford fusion for cars with ecoboost engines. mine does not have thtat, but i see on line there a lot of people who have had this problem.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the vehicle began to shake with the check engine warning light illuminated. the vehicle was taken to the dealer where it was diagnosed and determined that there was coolant intrusion into the engine, causing engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the contact was referred to the manufacturer for further assistance. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance the failure mileage was approximately 58,000.

The contact owns a 2017 ford fusion. the contact stated after placing the vehicle in park with the ignition running, the contact then shifted to drive however, the vehicle failed to respond as needed. the shifter system failure message was displayed. the contact stated that the vehicle was inspected, and the contact was informed that the drive belt was loose. the drive belt was tightened. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the shifter cable bushing had disconnected and the bushing missing. the vehicle was repaired. the manufacturer was made aware of the failure and confirmed that the vin was not under recall. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 169,359.

I was pulling out of tractor supply and it felt like i hit a hole . there was a hard clunk . i tried to go but all that happened is car would rev. i looked down and seen car was now in park it had jumped gears there was nothing in the road that i could have hit .since then car has been hard shifting and yesterday on my way to work car would not accelerate so i pulled over and now the car won’t even start .

The engine died and the car shut off in the middle of trying to drive the car. all maintenance has been done on time, all recalls have been done but one (brake line hose) which was scheduled to be repaired. the car is a 2017 with 128k miles on the engine and i did not get any engine light notifications to indicate anything was wrong prior to the engine dying. this is a major safety concern especially since no indication lights were displayed prior to the issue.

The contact owns a 2017 ford fusion. the contact stated while the vehicle was parked, the contact moved the gear shift rotary dial to drive(d), but the vehicle failed to respond, and the gear shift rotary dial moved back to park(p). the power train warning light was illuminated. the vehicle was towed to the dealer, where it was diagnosed that the transmission shifter cable bushing had failed and needed to be replaced. the vehicle was repaired; however, the failure persisted. the contact stated that upon opening the hood and pushing the transmission shifter cable bushing back into the normal position, the vehicle responded as needed. the vehicle was driven to the residence. the vehicle was then taken to the dealer to be diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

I have brought our truck and our car to the dealer several times and had other service that i paid for completed and they refuse to perform recall 20c19 i have attempted to contact ford and they have refused to respond to my concern. bell rd ford is the dealer i brought it to.

The 12v battery on my 2017 fusion energi titanium has failed every 6-10 months since buying the car new. each failure is at best, inconvenient and expensive, however on multiple occasion it resulted a dangerous situation that compounded, knocking out fuses for components which manage power steering and other components. it was extremely difficult to pull over safely with my two young children and we were left stranded until we had a replacement battery delivered on the freeway. ford knows this is a problem and says that it’s because the car is designed without a alternator and then changed the warranty coverage on the batteries from 3 to 2 years because of how much money they’ve been losing on replacements with warranty tolling.

The contact owns a 2017 ford fusion. the contact stated that while his son was driving 60 mph and depressing on the accelerator pedal, the vehicle hesitated while responding and instead decelerated. the contact attempted to exit the highway however, the vehicle failed to respond as needed while attempting to merge over to the exit ramp. the vehicle was towed to the dealer where it was diagnosed and determined that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and advised the contact to report the failure to the nhtsa hotline. the failure mileage was 120,000.

The contact owns a 2017 ford fusion. the contact stated that while driving, the vehicle failed to exceed 20 mph, made an abnormal clunking sound, with an engine misfire while shuddering significantly. the contact stated that the failure persisted while driving. the check engine warning light was illuminated. the vehicle was towed to the dealer, where it was diagnosed with coolant intrusion in the engine block. the dealer determined that the engine needed to be replaced. the vehicle was not repaired due to the cost. the manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under ford campaign number: 21n12, because the campaign had expired. the failure mileage was approximately 47,500.

A defect in the head caused the vehicle to leak coolant into the cylinder and cause a rough running engine. it over heats and causes a possible fire issue

The contact owns a 2017 ford fusion. the contact stated while accelerating from a complete stop at a traffic light, the vehicle hesitated to respond and then lurched forward while responding. the contact stated that the failure recurred several times while driving from a complete stop. additionally, the contact stated that the failure occurred while reversing. there was no warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 17v427000 (power train). the manufacturer was notified of the failure and informed the contact that the vin was not included in the recall. the failure mileage was approximately 93,000.

Stopped at red light. when removing pedal from brake car would not move forward. made revving noise when has applied. car would not move but was still running. could not drive car afterwards. .

The contact’s son owns a 2017 ford fusion. the contact stated that his son attempted to start the vehicle and became aware that the engine was struggling to turn over. the check engine warning light illuminated and there was white smoke coming out of the exhaust. the contact checked under the hood and the coolant level was significantly low. the contact’s son left the vehicle parked. the local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired because the vehicle was out of warranty. the manufacturer was notified of the failure. the failure mileage was unknown.

The contact owns a 2017 ford fusion. the contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. the contact stated that the check engine warning light remained illuminated. the vehicle was taken to the local dealer who diagnosed that there was coolant intrusion into the cylinders and that the engine's long block needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 37,000.

I have a 2017 ford fusion sport. i bought my vehicle at 19,000 miles. at 34,000 ford repaired my oil pan because it was leaking. my oil pan is now leaking again and it is at 98,000 miles. there is a recall for leaking oil pans for my year and engine type (2.7 ecoboost) my vehicle is not currently on the recall list however i feel it should be because it is abnormal to replace oil pans and gaskets this often. i've seen where ford is now putting in metal oil pans to replace the plastic ones that have issues. my vehicle has this issue. what do i do to get it added to the recall list? my car is currently at grimm's automotive and i do not have a copy of the diagnostic but i can get it and submit it once i have it.

The contact owns a 2017 ford fusion. the contact stated that the check engine warning light had been illuminated and that the hood of the vehicle was trembling while an abnormal sound came from the engine upon starting the vehicle. the contact also stated that while driving the vehicle at various speeds the engine would stall. the vehicle was able to restart. the vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure was attributed to coolant intrusion into cylinder 2 and that the entire engine would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 47,254.

The contact owns a 2017 ford fusion. the contact stated while driving 5-10 mph, there was an abnormal thud coming from the vehicle. the contact stated that the vehicle failed to shift into drive or reverse. the contact looked underneath and around the vehicle but was unable to identify the cause of the failure. the vehicle was pushed to the side of the road by the neighbors. there were no warning lights illuminated. the contact stated that the failure was related to nhtsa campaign number: 17v427000 (power train). the vehicle was towed to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and confirmed there was no recall or warranty coverage on the vehicle. the contact was referred to the nhtsa hotline for assistance. the failure mileage was approximately 69,900.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. the contact later observed that the coolant reservoir was empty though it had been refilled the day before. the blank warning light was illuminated. the vehicle was taken to the dealer, who determined that coolant intrusion into the engine resulted in irreparable damage. the contact was informed that a replacement engine was required. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program 21n12. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 90,000.

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the vehicle drove roughly, and the engine was misfiring. additionally, the contact stated that when the vehicle was started, the vehicle was idling roughly. the contact's father, who is an independent mechanic, diagnosed the failure as a blown head gasket and coolant intrusion into the engine. the vehicle was not repaired. the vehicle was taken to the dealer where it was confirmed that the failure was a blown head gasket and engine failure due to coolant intrusion. the contact was informed that the engine needed to be replaced. the contact referenced technical service bulletin: 22-2229; however, the repair was not covered under the tsb. the manufacturer was made aware of the failure but provided no assistance. the contact was informed that the repair was not covered under any recalls or special programs. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 86,000.

There is a recall on 2017 ford fusion's torque converter. i currently have a 2017 ford fusion. after inspection at a ford service dealership, the "torque converter clutch internally failed filling the transmission filter with metal debris and starving the pump for fluid causing debris to go throughout the transmission." the problem with this, is that even though it's list as a recall for ,y specific car, the recall is not listed under my vin number. this inspection was done on december 17, 2024. the safety of myself and children were put at risk when my car hesitated to accelerate on multiple occurrences on busy roads and intersections. the problem has been reproduced by a ford dealer and has also been inspected by a ford service dealership. there were no warning lights on indicating that there was a problem.

Engine codes p0300 and p0302 engine misfires. engine has unsteady idle and feels sluggish. engine is consuming coolant. all of these symptoms relate to ford class action lawsuit [xxx] and ford customer program customer satisfaction program 21n12 certain 2017-2019 model year fusion and escape vehicles equipped with a 1.5l gtdi engine – short block replacement after coolant intrusion but there is no recall for my vehicle to repair it when it’s clearly an engine defect per their own admission [xxx] needs to enforce a recall. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. the vehicle was restarted. the vehicle was taken to the dealer where it was diagnosed with engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the approximate failure mileage was 50,000.

Car will not shift out of park and getting an error message of "p0929.00-a gear shift lock solenoid/actuator circuit a range/performance". there appears to be an issue with the gear shift module, and many others are experiencing the same issue. this issue could cause the driver to be stranded wherever the car decides to lock up. anytime the driver puts the car in park, it may not shift out of it again. issue was experienced and confirmed at a local repair shop.

Hello, christmas day my daughter, grandson, and i went to the movies to see sonic. afterwards we were waiting at the red light and when the light turned green i pressed the gas. the car did not advance forward but rolled into the middle of the road. the blessing for us was that it was christmas and not alot of traffic in this area that is normally very crowded. i was able to put the car in reverse and move back enough to move to the side of the road. this had me scared.

The contact owns a 2017 ford fusion. the contact stated that while driving at 70 mph, the vehicle hesitated and shifted out of gear independently. the contact stated that the vehicle decelerated independently. the vehicle was taken to a dealer where it was diagnosed with a blown head gasket. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure but offered no assistance. the manufacturer referred the contact to the nhtsa hotline to report the failure. the approximate failure mileage was 138,000.

The contact owns a 2017 ford fusion. the contact stated while attempting to drive out of the driveway, the vehicle could only be shifted into reverse. the contact stated that the transmission failed to shift into drive. the check engine warning light was illuminated. the vehicle was towed to a local dealer and was diagnosed with transmission failure. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 100,000.

The contact owns a 2017 ford fusion. the contact stated that it was difficult to start the vehicle. additionally, the contact stated that upon starting the vehicle, the vehicle shuddered, and there was grey smoke coming out of the exhaust pipe. the check engine warning light was illuminated. the contact also stated that the vehicle was experiencing excessive coolant consumption. the vehicle was taken to miller auto, where and unknown spark plug was replaced; however, the failure persisted. the mechanic diagnosed the vehicle and determined that there was coolant intrusion into the engine, causing cylinders #1, #2, and #3 to misfire. additionally, the cylinder overtemperature protection was activated. the mechanic determined that the engine or the short block needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 70,000.

Sudden loss of power while driving, misfiring causing sudden jerk while driving, almost rear-ended, white smoke/steam now showing from exhaust. apparent engine coolant leak. while the 2017 fusion 2.0l ecoboost is in the coolant leak recall this vin is not showing a recall. car is not safe or operable with this condition. it is available for inspection

See attached document for complaint.

I obtained my vehicle on lease in 2017 with 40k miles from ford of branford ct. when off lease i purchased it outright. i still own the vehicle and am still having two main problems, one since almost the beginning. the first is the automatic seat control(driver's). this system would periodically push the driver into the steering wheel. i brought it into that dealership several times for that reason, while still in ct. they did claim to get it to stop doing this with some resets, but over time it continued. around 2020, the vehicle began going totally dead. initially it was determined to be the starting battery. my concern was it to ba a compiter or power drain problem. several batteries and dealership visits didn't solve it. i moved to sc in may 2022. these problems continued there, where cox ford of southern pines took over. after more service visits the only answer was a bad battery. recently, after returning from vacation and having to jump start the vehicle two times, i had several conversations with the service department. finally a new service writer found some information. a technical service bulletin described how in this vehicle, how under seat wiring for the automatic seats, were becoming frayed and shorting on metal rails.(182025a). also another for battery drain (ssm 50250). my automotive background (which i no longer do) tells me that electric seat wiring, grounding against seat rails could cause the battery to be draining. i believe they could be connected.

The contact owns a 2017 ford fusion. the contact stated that while his wife was driving 55 mph, the vehicle started shaking abnormally. the check engine warning light illuminated. the contact was able to pull over to the side of the road and call her husband. the contact was able to drive the vehicle to the residence. the contact stated that the dealer was contacted. the vehicle was taken to the dealer and was diagnosed with a crack in the head gasket and that coolant was leaking into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure but offered no assistance. the manufacturer referred the contact to the nhtsa hotline to report the failure. the approximate failure mileage was 122,000.

See attached document for complaint.

A known issue on the 1.5 ecoboost happened which allowed coolant inntrusion into the cylinders. only certain vins qualify for the recall, even though more of them have the same issue. my car needs a new engine but the vin does not show a recall.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the vehicle started to hesitate while depressing the accelerator pedal. the check engine warning light was illuminated. due to the failure, the vehicle was towed to a local dealer. the vehicle was diagnosed with engine failure due to coolant intrusion into one of the cylinders. the contact was provided an estimate for the repair. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline to report the failure. the vehicle remained in the possession of the dealer but was not repaired. the failure mileage was approximately 74,000.

The contact owns a 2017 ford fusion. the contact stated that the check engine warning light was illuminated. the vehicle was taken to the dealer, where it was diagnosed that the head gasket had failed, causing coolant to leak into the oil, which caused the engine to fail. the dealer determined that the engine needed to be replaced. the dealer informed the contact that it was a factory defect. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in a related recall. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 120,000.

The contact owns a 2017 ford fusion. the contact stated while driving 65 mph and attempting to depress the accelerator pedal, the vehicle failed to respond as needed. the local dealer was contacted. the vehicle was taken to the dealer where it was diagnosed and determined that there was coolant leaking into the cylinder block and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, opened a case, and referred the contact to the nhtsa hotline for assistance. the contact related the failure to technical service bulletin: 19-2172 (coolant in cylinders, white exhaust smoke and/ or illuminated mil). the failure mileage was 47,000.

The contact owns a 2017 ford fusion. the contact stated that occasionally the "coolant level low" message was displayed and after starting the vehicle and driving at various speeds, there was thick white smoke coming from the exhaust. the contact decided to replace the head gasket and discovered that the engine block was cracked. the contact researched and became aware that the failure might be caused by coolant intrusion into the engine. the local dealer was contacted; however, the vehicle was not diagnosed. the contact was informed that the vin was not under recall related to the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 58,000.

The contact owns a 2017 ford fusion. the contact stated while driving on the highway at 45 mph, the vehicle lost automotive power. the maintenance required light to be illuminated. the contact pulled over, turned off, and restarted the vehicle. the vehicle was restarted, and the contact was able to continue driving. the vehicle was taken to a local dealer; however, the vehicle was not diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 140,000.

The engine light came on. brought it to have it checked. they said it was a mechanical issue. drive it from connecticut to south carolina. light came back on and went to three different mechanics. last one said the engines on this model are defective. brought it to ford they said i can put in a new engine for $9,600.00. it has engine coolant leaking into the engine. spark plug has melted into the engine and can’t be removed. the car has 65,000 miles on it. the car should have a 200,000 mile life.

The contact owns a 2017 ford fusion. the contact stated that while his son was driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer and was diagnosed with coolant intrusion into the head gasket, causing engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired due to the new engine not being available. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the approximate failure mileage was 50,000.

I have a 2017 ford fusion with 47,000 miles on it. there is no more warranty. i took my car in to get the recall fixed and i was told i need a new engine because the coolant was leaking into cylinder . i read online that there a numerous complaints about this. i should not at 47,000 have to pay for a new engine.

Trunk pops open on its own

The contact owns a 2017 ford fusion. the contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission warning light illuminated. the vehicle was towed to the residence. the vehicle was diagnosed by an independent mobile mechanic and the contact was informed that the transmission had failed and needed to be replaced. the vehicle was not repaired. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the failure mileage was approximately 97,409.

The contact owns a 2017 ford fusion. the contact stated that the check engine warning light was illuminated. the message to clean around the gas cap was displayed. the contact stated while driving 30 mph, the vehicle made an abnormally loud sound and was vibrating. the contact pulled over to the side of the road. the contact noticed that the sound was coming from the fuel tank flap. the contact stated that while pushing the fuel tank flap, the contact felt a significant air pressure, and the failure ceased after the flap was closed; however, the failure recurred while the flap was not completely closed. additionally, the contact stated that the vehicle was experiencing rough idling and the vehicle stalled while at a traffic light. the contact stated there was black smoke coming from the tailpipe. the vehicle was taken to auto zone, where it was diagnosed and determined that the evap system was leaking, and the evap canister control valve had failed and needed to be replaced. the dealer was notified of the failure. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 86,000.

The contact owns a 2017 ford fusion. the contact stated that the check engine warning light was illuminated intermittently while driving. the vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders. the dealer determined that the long block engine assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 92,000.

The contact owns a 2017 ford fusion. the contact stated while attempting to start the vehicle, the vehicle failed to start. the contact attempted to jumpstart the vehicle but was unsuccessful. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the starter had failed. the starter was replaced; however, several days later, the failure recurred. the vehicle was towed back to the same mechanic, where it was diagnosed for a second time. the contact was advised that coolant intrusion had caused the engine to fail, and that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 95,000.

The cylinder wall failed which led to coolant loss into the motor

The contact owns a 2017 ford fusion. the contact stated that while attempting to shift the gear shifter, the gear shifter failed to move to the intended gear. no warning light was illuminated. in addition, the gear shifter was stuck in reverse(r). the contact stated that a tow truck arrived on the scene and was able to move the gear shifter to park(p). an appointment was scheduled with the dealer to inspect the vehicle. the vehicle was not diagnosed or repaired. upon further investigation, the contact related the failure to an undisclosed recall; however, the vin was not included. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 72,000.

1.5 ecoboost engine leaks coolant into cylinder(s) causing misfire and engine overheating due to failed head gasket, cylinder head or crack in engine block. ford tsb 21n12, 22-2322 and others address this exact issue. ford failed to notify me of tsb, and the short time ford allowed to replace engine has expired. contact with ford corp resulted in no help with my car.

The contact owns a 2017 ford fusion. the contact stated that upon starting the vehicle, the engine was shaking abnormally, with the check engine warning light illuminated. the contact checked the engine bay and noticed that the coolant reservoir was abnormally low level on coolant. the vehicle was taken to a local dealer and the contact was informed that there was a misfire in cylinder #3 due to coolant intrusion in the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 49,000.

Ford 2017 - coolant intrusion - mileage drove (116,700mi) vehicle vibration during everyday start of the car. white smoke during every day start of engine. engine check light is on. took it to ford dealer service, they confirmed its coolant intrusion and quoted 11k$ for long block replacement. i can’t afford for it. worried that it would lead to severe risk like engine fire in near future. requesting nhtsa to extend it as a mandatory recall for all affected ford vehicles.

Defective head gasket or other parts led to coolant entering into the engine and causing the engine to sputter and seize. the car randomly started hiccupping while driving and would rock back and forth when trying to accelerate. the car would launch slowly from a start and made a right turn on red risky. the problem has been confirmed by a ford dealer. the mechanic said this is a "known problem" with these engines. this problem/engine, however, is not covered under warranty. the vehicle was inspected by a ford dealership. there was a check engine light 3 days prior with no symptoms. the code came back with a cylinder 2 misfire. i made an appointment for the closest day possible. after 2 days, the car was a bit shaky and the unusual vibration was noticeable. on the third day, there were issues with power delivery, the sputtering became audible, and the shaking was intense. i brought my car into the dealer immediately.

Engine overheats. stalls while driving. seizes up. coolant intrusion

Coolant issue caused engine overheat which lead to cylinder misfire and engine failure

The contact owns a 2017 ford fusion. the contact stated that while driving on the highway at 60 mph, the vehicle lost automotive power, with white smoke coming from underneath the hood. the contact stated that several unknown warning lights were illuminated. the contact pulled over to the shoulder lane and parked the vehicle. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the engine had experienced coolant intrusion and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was unknown.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. the vehicle was able to restart. the vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, which caused the engine to fail. the contact was informed that the engine needed to be replaced. the contact was also informed that the vin was not included in tsb: 22-2134 (certain 2017-2019 model year fusion and escape vehicles equipped with a 1.5l gdi engine – short block replacement after coolant intrusion). the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 78,900.

My ford eco boost engine has a coolant intrusion which can cause overheating and possibly engine fire. there is currently a class action lawsuit against ford and ford has issued a tsb bulletin for this problem.

The contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed, the low oil warning light was illuminated. the vehicle was taken to an independent mechanic, who determined that coolant intrusion into various cylinders had resulted in engine damage. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. after investigating the failure, the contact related the failure to the customer satisfaction program: 21n12. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 77,500.

I was driving under the posted speed limit on a road near my house going to pick my kids up from school. i was approaching a stop sign at an intersection and began to press on the brake pedal. the pedal traveled all the way to the floor as i was coming yo the stop sign. a driver was approaching me from the left headed east and my car went into the street past the stop sign and the other driver hit me which in turn caused his vehicle to roll over and mine was damaged as well which turned out to be totaled. the brakes began to work again right as the gentleman hit me. i never knew about the recall and when that happened i got onto the web and out in my vin and saw it was recalled. i need to know what’s going to be dealt with here!

The contact owns a 2017 ford fusion. the contact stated that during an oil change, the technician at the dealer advised the contact that there was coolant in the engine block, which caused damage to the engine. the contact was advised that the engine needed to be replaced. the contact was informed by the dealer that it was a known failure in similar vehicles. the vehicle was not repaired. the manufacturer was informed of the failure and referred the contact to the nhtsa hotline to report the failure. the failure mileage was approximately 140,000.

On 3/8 the car stopped moving while driving. no warning lights came on, no check engine lights, no fluid leaks etc. ford spent 3 weeks investigating and said there was metal flakes in the transmission fluid. towed it to a transmission shop whom immediately reported “large chunks of metal” in the transmission fluid. advising the transmission was degrading from the inside. agin no warning lights or check engine light are illuminated on the dash. entire transmission will need to be replaced at 97,000 miles!

My vehicle was just disagnosed with the coolant intrusion issue outlined in tsb 19-2346. i have owned this car for over 6 years and not once has anybody mentioned this well-known issue to me. i am disappointed i had to find out about it by experiencing it firsthand, and then going online and reading the stories of counless other drivers who have had the same issue. this engine design is clearly faulty and ford has been aware of the issue with these engines since at least 2019. how can it be 2025 and a recall has not been initiated??? this is unacceptable. i am now stuck with a $10,000 repair bill for a new engine because the dealer repair tech warned me not to drive it any further without repair or else risk an engine fire or even an engine seizure which would likely cause an accident. had i been aware of this inevitible issue sooner (due to a recall or any other manditory notice), i would have traded the car in long ago.

The contact owns a 2017 ford fusion. the contact stated that while driving on the highway at 60 mph, the check engine warning light illuminated with a misfire in the engine and the vehicle experienced a reduction of automotive power and the vehicle decelerated to 40 mph. the contact proceeded to take the vehicle to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and the engine needed to be replaced. the vehicle was not repaired. the contact referenced customer satisfaction program: 21n12 as probable cause for the failure. the manufacturer was notified of the failure. the approximate failure mileage was 100,000.

The contact owns a 2017 ford fusion. the contact stated that upon shifting the vehicle into drive, the shift lever suddenly moved back into the park with the message "please place the vehicle into park" displayed. the contact became aware that the vehicle could no longer be shifted into drive. the service transmission warning light was illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 22v413000 (power train), but the vin was not included in the recall. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 160,000.

I reported this issue back on july 1, 2022. my car was getting stuck in park and when i would get it into gear (reverse), once i put it in drive it automatically switched back to park. the gear shift bushing had broken on my car and i had to have it repaired. as of today, the bushing continues to get stuck in park and i have to turn my car off and back on, press the brake multiple times in order to get it in gear, rather reverse or drive. it continuously gets stuck. i know there was a recall on the gear shifts from 2012-2016 fusion models. something needs to be done about this for the 2017 model. i am afraid that once again i will be stranded with my child because my car wont go into gear and will remain in park.

Tl* the contact owns a 2017 ford fusion. the contact stated that after starting up the vehicle, while attempting to shift the vehicle from park, the shifter failed to move. the transmission warning light was illuminated. the vehicle was towed to ford of murfreesboro (1550 nw broad st, murfreesboro, tn 37129) to be diagnosed. the contact was informed that the gear shifter module needed to be replaced. the vehicle was not yet repaired and remained at the dealer. the manufacturer was made aware of the failure, and informed the contact that the vehicle was out of warranty, and referred her to nhtsa. the approximate failure mileage was 45,000.

My 2017 fusion, with ecoboost engine began using coolant, replaced spark plug in 2nd cylinder and continually have to add coolant to keep car from overheating. car shut down and overheated on way home from work. added even more coolant. ford now tells me we have to have a new engine and we are out of warranty since car has 80k miles on it. $5900 new engine because a known issue hasn't been addressed by ford to make it right.

Tl* the contact owns a 2017 ford fusion. the contact stated that the vehicle was leaking an excessive amount of coolant, causing the vehicle to vibrate abnormally while driving. the check engine warning light was illuminated. the contact had taken the vehicle to taylor ford of manteno (222 s locust st, manteno, il 60950) where he was informed that the engine block needed to be replaced. the manufacturer was notified of the failure. the contact was informed that the vin was not under recall. he was then referred to the nhtsa for assistance. the vehicle was not yet repaired. the failure mileage was approximately 55,000.

Tl the contact owns a 2017 ford fusion. the contact stated that the vehicle was leaking an excessive amount of coolant, causing the vehicle to vibrate abnormally while driving. the check engine warning light was illuminated. the contact had taken the vehicle to taylor ford of manteno (222 s locust st, manteno, il 60950) where he was informed that the engine block needed to be replaced. the manufacturer was notified of the failure. the contact was informed that the vin was not under recall. he was then referred to the nhtsa for assistance. the vehicle was not yet repaired. the failure mileage was approximately 55,000.

Coolant leak engine, needs new engine. the car has 83,000 miles on it. *tr

Vehicle had 62579 miles when it threw a p1299 code for engine overheat. ford checked and said the engine was leaking coolant into the cylinders and it’s a common problem on the 1.5 l eco boost engine as per tsb 20-2100. they also said it’s out of warranty due to being over 60000 miles. from research it looks like ford has a known issue with this engine and they are not willing to stand behind it and fix it as they should.

Tl the contact owns a 2017 ford fusion. the contact stated while driving approximately 10-20 mph, the vehicle started to decelerate independently. the contact checked and verified that the vehicle was in the proper gear. the contact stated that the vehicle failed to accelerate and stopped independently. the contact turned off and restarted the vehicle however, the gear shifter failed to shift out of park. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the shifter link bushing needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and informed the contact that the vin was not under recall. the approximate failure mileage was 60,000.

Tl* the contact owns a 2017 ford fusion. the contact stated while driving at various speeds, the change oil and filter notification appeared on the instrument panel. the contact had the oil change service performed however, 50 miles later, the notification returned. the vehicle was not taken to be diagnosed. the vehicle was not yet repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 27,143.

Tl the contact owns a 2017 ford fusion. the contact stated that while driving at various speeds, the vehicle would stall with the check engine warning light illuminated. ford service (3230 satellite blvd, duluth, ga 30096) was made aware of the failure and informed the contact to bring the vehicle in for diagnostic test and repair. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was 66,000.

Shifter cable bushing disintegrated. vehicle will not shift out of park. message on dash "shift sys faulty". many other ford fusions have recalls but local dealer denied repaired under warranty. $250 repair cost.

I was driving on the highway and my sun roof popped out of the car. the glass sun roof literally snapped off the frame and flew out of the car.*dt

I was driving on the highway and my sun roof popped out of the car. the glass sun roof literally snapped off the frame and flew out of the car.

Car has issues when accelerating car sputters and shifts while driving also when parked if put in reverse gives hard jerk into gear when i looked up shows transmission issues where common in this model of vehicle.

Transmission becoming unplugged causing vehicle to not shift properly or not at all. vehicle was put into reverse made it about 5 feet and couldn’t shift into any other gear after that.

The wrench light came on so i turned around in someone driveway when, i was shifting into drive it became stuck, would not come out of fully go into neutral. was stuck in the middle of road , tried the bypass it wouldnt work. had to be dragged up the rollback. this is the second time after the bushings and shifter cable got fixed under the recall and same thing happened, but i was in the middle of the road blocking traffic.

I was driving and proceeded to park and i couldn’t shift from drive to park. it happened twice since the 20th of march. i had to turn off car and shift again. the car shifted at that moment. it seems this issue is “common” in the 2017 ford fusion automobiles. these cars should be recalled to solve this issue. thank you for your assistance in advance. if you have any questions, please call me at [xxx] or email [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I was in an intersection car accident where i was hit at 75 mph on the left drivers side, when my steering wheel air bag did not deploy but every single air bag on the left side of my vehicle deployed.

While crossing an intersection i was hit on my driver's rear door and my seatbelt unlatched and i was thrown out the driver's side door.*dt*jb

I pulled straight into my garage, put the car in park, took my foot off of the brake pedal, and the car drove forward. if there wasn’t a pole in between the car and the garage wall, it would have gone through the wall.

Tl* the contact's girlfriend owns a 2017 ford fusion. the contact stated that the engine would emit an abnormal humming noise while idle as the check engine light would appear on the instrument panel. the contact also stated that the vehicle would stall while driving at various speeds also as the check engine light would appear on the instrument panel. the contact had taken the vehicle to an independent mechanic where the charcoal canister was replaced however, the failure persisted. the manufacturer was notified of the failure and informed him that the vin was not included in nhtsa campaign number: 17v427000 (power train) which the contact linked to the failure. the vehicle had yet to be repaired. the failure mileage was approximately 81,000.

Tl* the contact owns a 2017 ford fusion. the contact stated while driving at various speeds, the vehicle leaked coolant causing the engine to overheat. the contact stated that the check engine warning light was illuminated. the vehicle was taken to courtesy ford lincoln (1313 ne 122nd ave, portland, or 97230) to be diagnosed. the contact was informed that the water pump needed to be replaced. the contact sought a second opinion from landmark ford lincoln (12000 sw 66th ave, tigard, or 97223) and the vehicle was diagnosed a head gasket failure which needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the contact was informed that the vehicle needed had to be repaired out of pocket because the vin was not under recall. the failure mileage was approximately 120,000.

While crossing an intersection i was hit on my driver's rear door and my seatbelt unlatched and i was thrown out the driver's side door.*dt

This morning while i was pulling out my driveway everything was fine. i began to pick up speed and my check engine light came up, wrench light, then it just downshift hard stopped. car came to a halt and it wouldn’t even shift out of drive. once i got the car out of the road, i looked at the transmission control cable, the rubber bushing was gone. i can pick the entire cable up and do it whatever i want with it. i’ve looked around and i am seeing many of other complaints. the only scary thing is my daughter was with me this morning when it happened, but thankfully our road isn’t busily traveled on.

Out of no where, i loose power steering. my light are now on- power steering assist failure. sometimes when i turn my car on and off- it works, but lately that is not even helping. it seems - like it is a known issue- so i took it to ford and they wanted 2,000 dollars to fix my lease that i am suppose to turn over in 6 months, but i am so far over mileage- i will have to buy this car out i guess. (ya) come on ford! recall the issue!

Car lost all power while driving

One evening when pulling out of my driveway in reverse and then shifting into drive, the radial dial shifter automatically shifted to park. it would not shift out of park at all, and i sat stranded in the middle of the road not being able to move my car for over two hours. the road is such that people had to drive through neighbors' yards to get around me. i'm very fortunate that my neighbor is an engine mechanic and was able to walk over and diagnose the problem. he told me the shift linkage was not connected and that the bushing that holds it on appeared to be missing. if it were not for him i may still be sitting in the road. after doing some research i found that there has been a recall of this exact same part for ford fusion model years 2013-2016. however, mine is a 2017 that came out of the plant in april of 2016. therefore, it stands to reason that the design of this shifter cable bushing did not drastically change between the making of my vehicle in april of 2016 and a 2016 model that was made just a month or so earlier which was eligible for a recall. my biggest concern is that i have a young child and my driveway is on an incline. the complaints that i've researched said that with this issue the car could be stuck in neutral when you think it is in park for example, and my child could have been in their car seat while the vehicle rolled away. this is not ok! ford said my 2017 fusion was not eligible for the recall and charged $6 for the bushing and $60 to install a part that's been a recall issue on other models. my concern is the safety of others and the fact that my vehicle is surely one of the earlier 2017 models manufactured with the same exact issue as a recalled model which could have been made just a month or two prior. i do hope that it's looked into for the 2017 ford fusion models to be added to the recall list for the shifter cable bushing recall.

I have a 2017 ford fusion titanium with the 2.0l ecoboost engine that has 72,890 miles. i experienced rough idle for about a week then my check engine light came on. i had the engine light checked and showed the code p0302 which is a misfire in cylinder 2. when i proceeded to leave the place of business where i had the light checked white smoke came out of my exhaust upon start up and was still coming out by the time i drove home. i proceeded to do my research over the next couple of weeks following and found out it is a known issue and ford will only cover if under power train warranty, even though it happens outside the warranty time frame just as much as with in the warranty window. i proceeded to have my car towed to the dealership and a diagnostic done and they said that everything i stated above is exactly the issue along with the pcm self-test showing p0217 engine over temperature condition was detected, and the engine long block assembly does have to be replaced.nothing showed up on my dash to warn me of overheating or anything of the nature. only the check engine light appeared.

Service advanced track not working stationary. *tr

While crossing an intersection i was hit on my driver's rear door and my seatbelt unlatched and i was thrown out the driver's side door

Was going to leave work in april and my fusion could not start. bought and replaced my battery. traveled to ga to visit a family member. went to drive to the store to pick up some groceries and again my fusion will not start. have to buy yet another battery. ford please fix this issue!!! *tr

As we was driving down the highway i felt like the car was riding a little rough and i had recently gotten an oil change so i knew instantly it wasn't the engine cause im familiar with engine issues so, i pulled over to a gas station a mid our travels to a job interview. i listened for any unusual sounds but there wasn't any. i then realized that the vehicle when shifted into gear it jerked a little hard and accelerated abnormally. so that's when i decided to add transmission fluid. thinking that would make it better when returning back to driving it started off real good riding smoothly like ever before. then it out of no neutralize leaving my foot reving the engine coasting along the highway, breaks locked on drivers making me swerve and tail whip, while along side of trucks with me and family at risk of our lives and others taken because of a potential recall. my vehicle needs to be investigated and my vin a part of this recall.

This car didn't stop with in 40ft when the speed is 25 mph and happened to collide with another car which changed lanes abruptly.

I've had battery failure on 4 occasions within a month of purchasing the vehicle and the battery has been replaced but the issue remains. this is a known issue with the fusion as i've read in many blogs online and complaints on nhtsa website but ford has yet to issue a tsa or recall.

Takata recall: after a high speed collision no air bags deployed. my vehicle was at a stop on a highway. my car was rear ended by another vehicle going between 70 and 75 mph. upon impact both cars were moved to the median and propelled approximately 200 feet. at no point did any air bag deploy.

I purchased this car on 8/31/16 and on 11/28/16 the dreaded dead battery problems started. i took in it, they replaced the battery on 11/28 said that it was probably just a faulty battery from the manufacture and that it happens, rarely but it happens. on 12/31/17 i went to start my car and it again would not start. each time that this has happened, i have to manually unlock my car by taking off a piece of the door handle to expose the key hole and the dome lights or dash lights do not come on, that's my dead giveaway that it wont start. when i took it to the shop this time they informed me that the car was manufactured on 8/1/16 and sat too long without being driven so it caused the battery to mess up(even though i had the battery replaced a month earlier, and drive every single day to work). i got the car back and i bet you cant guess what happened on 2/4/17... my car was dead. wouldn't start, wouldn't unlock... dead. this time they we're "99.9% sure" they fixed the problem by updating my power train control module. they hadn't, it died again on 5/22/17. when i took it in, they updated the powertrain control module and sent me on my way, so i'm just waiting for it to die again honestly. then... i told them my transmission is slipping on 5/22/17- they ignored it when doing updates and it wasn't resolved. on 6/13/17 i took it in because the transmission was still slipping so they updated the powertrain control module again... didn't fix it(obviously) and then on 6/22/17 i took it in because i almost got into an accident due to the transmission slipping and sliding my car into oncoming traffic trying to shirt gears(its automatic) and they replaced a pressure valve, not sure why you would need to replace a part like that on a brand new car anyway, but the transmission still acts up.

The vehicle was parked in a grocery store parking lot for approximately 30 minutes. upon (trying) to leave, the vehicle would not shift out of park. all other systems were functioning normally. there were 3 or 4 warnings displayed across the dashboard however, these did not register in the computer system. the reset options provided in the owner's manual were not effective in resolving the issue therefore, the vehicle needed to be towed to the dealership. also, according to the dealership, the vehicle did not repeat the problem the next day. eventually it was determined that an actuator module needed to be replaced. this, on a car with just over 2100 miles on it.....

Car was parked for 9 days in an enclosed structure at an airport. upon return, the battery was completely dead. got a "jump" to get engine started. ran car for 15 minutes to charge battery. took car to a ford dealer. they said they "flashed" some computer, and they think they fixed it.

Every time we drive in our 2017 fusion, we become sick - disoriented, headaches, coughing, nausea, difficulty thinking. there is a terrible odor/exhaust entering the passenger cabin when we drive. you can even smell it outside of the the car after it has been parked. i've brought the issue up to the dealer i bought the car from more than once. the first time, they hosed down the engine. the second time they can't reproduce it, however, it is noticeable every time this car is driven - cold and warm weather... this happens anytime the car is on, driving, idling, street, highway. there is no exception that i have noticed.

This is not confined to fusions, it's most new ford cars and trucks. their headlights (led?) are blindingly bright to oncoming traffic. the fusion in particular casts very bright out to the left side as to be distracting to vehicles in the lane to their left traveling in the same direction. i've observed this mostly on 2-lane roads.

Took car to the dealer the third time for a problem with the one touch feature with the front car windows . called on 4/25/2017 and talked to repair dept. at glenn ford; he explain his remedy about the switch up til clicking; utube had similar but doesn't work on mine. he search for service bulletins and indicated something new ..reprogram.set an appoint next day at 10am . arrived at 9:55 am and was rtold they were running behind. later at 10:20 they pulled the car into the back lot. i immediately went to dan ,the service advisor, and asked for my keys since i had an appointment for !0:00am and evidently my problem ,3rd time ,wasn't important to them and that i would go to another dealer. he said they were bringing it right in. 10:45 said mechanic was downloading a new fix that was just received. 11:00 am i peered into the shop and the window still was not working properly. 11:15 he came and the fix didn't wotk and let me drive off and said he would be in touch. no copy of work done. needless to say after 3 months; i can't believe ford egineers can get a software bug repair or a temporary work around. i think i'll ash for extended warranty on my cars windows as much as they have been over-used trying to repair ;just hope i don't get rain damage since at times it is very difficult to get "almost" closed before the windows automatically reverse and go down.this happens any time intermittently and rotates between the driver and passenger windows.

Sickening fumes/odors entering main cabin of the car, unless the air is on recirculate. fumes causing headache, sore throat, respiratory and eye irritation. the fumes are produced from under the hood and enter the car when it is running and the windows are down or the air conditioner or heater pull in outside air.

Tl* the contact owns a 2017 ford fusion. while driving various speeds, the vehicle stalled without warning. the vehicle was taken to a dealer where it was diagnosed that the shift modem failed and needed to be replaced. the vehicle was repaired, but the failure recurred. the vehicle was taken back to the dealer, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 7,000.

Tl* the contact owns a 2017 ford fusion. while attempting to start the vehicle, it failed to start. the contact stated that the battery had completely failed. the failure recurred two more times. the dealer was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the issue. the approximate failure mileage was 700.

There is a well-documented issue about dead batteries in this vehicle, likely caused by a faulty acm (audio control module). there are hundreds of posts about this over the web, some of which can be found here: http://www.fusionsportforums.com/forum/257-fusion-v6-sport-audio-electronics-lighting/3770-dead-battery-93.html high-level complaint: battery is dead after sitting for 8 hours every single day on a new vehicle with less than 3000 miles. unacceptable!

"takata recall" my complaint is that i received a safety recall letter in july of 2016, and since have not received anything to follow up with it. my cover on the dash board over the airbag is warped and bowed up and i am afraid that this may also be a problem with this issue. if this is possibly another part of something with the airbag system why has it not been taken care of by now. thank god nothing has happened, but i would truly like to get this resolved before it is to late and someone gets hurt . please let me know what, if anything, is moving toward resolving this recall in the very near future. also what i can have done to get my issue taken care of. i was told by my ford dealer that there should be more info out in nov or dec. 2016 i have received nothing and heard nothing and it is now march 2017. now accident to report. just need some kind of answers. thank you

This is a follow up to complaint no. 11010655 (ford case no. cas12754117). on the morning of 7/26/2017, after the vehicle was parked in a driveway overnight, i started the vehicle as a test to ensure it would start later for my spouse. it started fine. when she tried to start it later and it would not start. i then tried to start it again. it would not start and the lights flashed on the dashboard. (both the service techs at faith ford and durand ford said this indicated a low voltage situation.) i had the vehicle towed to durand ford. it started fine. service at durand (a) switched out the battery for a new battery and (b) verified that the audio control module had been updated to its latest version [a problem noted on carcomplaints.com]. while the vehicle was at durand ford from 7/27/2017 until 8/3/2017, it did not fail to start, even after being parked for a few days.

Vehicle is a sport model, 2.7l twin turbo. under hard acceleration, exhaust fumes enter the cabin does not occur under normal driving

At 1884 miles, vehicle would not start. when jump started, check engine light was on. retrieved codes for "almost every module" had low voltage. battery was charged and codes were cleared. service tech says there are no service memos or recalls. it appears 14 complaints of dead battery on this make/model were filed on carcomplaints.com: https://www.carcomplaints.com/ford/fusion/2017/electrical/dead_battery.shtml

My car, with 2k miles, would not start (push button start, this is the plug-in hybrid "energi" model). after being towed to a dealer, they had to tear the car apart to find a bad wiring harness as part of the hybrid system. this part was unavailable, and i am having to wait over 5 days to have the car repaired. in addition, the manufacturer has not provided any alternate transportation and instead tried to get me to buy an extended warranty. horrible customer support from ford. this is a safety fix, and the car itself just wouldn't run. to not take care of the customer or have the ability to quickly get a part is unacceptable. wiring harnesses should not fail in 5 weeks and 2k miles. the car drove one mile, then would not restart. it only complained to "get off the road soon". a failure of what should be a very basic part at 2k miles is concerning, not to mention the inability of ford to repair it in quick fashion. this does make me wonder if the problem is more widespread and so parts are hard to come by.

The vin assigned to the vehicle misidentifies the model as "titanium hybrid". with the 2017 ford designed a new edition of fusion to be a "platinum hybrid" which has a msrp above the "titanium hybrid" by $6,500. i contact ford customer service center and they informed me it was a dealer issue to correct the vin?? the dealer is called the regional office for assistance. i believe that ford does not understand it responsible to prove correct data associated with a vin. insurance companies and financial companies rely on the data from the vin.

The driverside/passenger side windows go up and then comes right back down automatically. when you try to make the windows stay up they come back down. i tried to do it when the car was moving and stationery.

2017 ford fusion hybrid - driver's window will not stay closed. it does not matter if the car is parked or being driven. when the power window button is pulled to close the window, it will start and then stop when released. if the button is pulled again, the window will travel all the way up as if it is going to close and the open so that it is open 3/4 of the way. it is as if the window came in contact with something and then reopened automatically as if to prevent trapping a hand or arm. the net effect is that the car cannot be secured or driven in inclement weather without putting a plastic back over the window area of the door -- thus obstructing the driver's view to the left.

Ford egineers are working on a window problem . when the windows tries to close ,as it hit the top, it immediately goes back down. been to shop 2 times with the drivers window and the latest was with both front windows. temporary solution is too ease it up a little at a bit at a time

Was driving in a parking lot, between 5-10 mph when the car clicked loudly. i lost steering and brakes, and came to a sudden stop. the engine had turned off, the car had put itself into park, and the instrument panel went back as if i had opened the door with the car shut off.

Tl* the contact owns a 2017 ford fusion. while driving at dusk or dawn, the headlamp beams were too dim to project a visible light to safely operate the vehicle. the dealer diagnosed that the headlamps operated as intended. the vehicle was not repaired. the failure recurred on several occasions. the manufacturer was made aware of the issue. the approximate failure mileage was 100. the vin was not available. updated 05/10/17*lj *cn

I was in a multi car collision with serious front end damage to my vehicle. the floor airbags activated but the steering wheel airbag did not deploy. my vehicle was in motion approaching a freeway entrance. my chest and face hit the steering wheel causing me pain, bruises and contusions. police officer advised me to report the air bag failure.

Our 3 year old vehicle, which has only been serviced by our local ford dealer and has less than 50,000 miles on it, required the lug nuts to be replaced on all wheels because of swelling, creating a dangerous condition for the car. i understand the problem to be caused do to poor engineering by ford by combining several metals together when creating each lug nut that over time fail. these lug nuts should e recalled and replaced at the dealers cost by a replacement that can withstand normal operation.

My car has approximately 61,000 miles on it and one day, i turned it on and it made a rough sound starting up. i then noticed my car was shaking and that my check engine light had come on, so i elected to not drive it to ensure no further damage could occur. i consulted with two mechanics who both stated that fluid was leaking from my spark plugs, caused by fluid in my cylinders, and that it was necessary to replace my engine. they plugged code readers in that indicated that my second cylinder was misfiring. after researching online about this issue, i found many other cars of my make and model that had the same issue, some of which stated fires and other serious dangers and were all within 15,000 miles of usage as my car. i am discouraged and disappointed by the fact that i was sold a defective vehicle. i paid good money for a corporation to neglect their mistakes and land me with a 400 dollar car payment on a nonfunctional vehicle that could’ve caused serious injury or death in certain circumstances. i intend to take my vehicle to the dealership where i purchased it on tuesday, february 9th, 2021 to discuss my options.

While trying to reverse or go into drive, my shift cable came off due to a cap being missing on it. the error “shift system fault” keeps popping up. and now it has effected my transmission to the point where my vehicle has issues with accelerating.

Battery keep battery keeps going dead

Car ran rough when first started them smoothed out, happened a few times the check engine light turned on. coolant was leaking in cylinders #4 and #3. mechanic stated this year car the engine becomes porous and they needed to replace the engine.

Turning into my neighborhood at about 10-15 mph the left wheel and hub fell off causing the car to crash into the pavement. this caused alot of damage to the front bumper and fenders. and the linkage to the right wheel. ford said it was because i hit something but i did not hit anything and my car stopped dead in the middle of the road.

Tl* the contact owns a 2017 ford fusion. the contact stated that after starting the vehicle, the service restraints system warning light illuminated. the vehicle was taken to metro ford sales inc (3601 state st, schenectady, ny 12304, (518) 868-6157) where it was diagnosed and determined that the service restraints module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 70,000.

2.0l eco boost engine needs to be replaced due to coolant leak and faulty design in engine manufacturing. initial warning codes was need misfire on cylinder 2. replaced spark plugs issue remained. recommend replacing ignition coil moved it to cylindr 1, same message of misfire on cylinder 2 remained. rough idle

Tl* the contact owns a 2017 ford fusion. the contact stated that the gear shifter failed. the contact was unable to shift the gear out of park. the vehicle was not taken to a dealer to have a diagnostic test performed. the vehicle was not repaired. the manufacturer was not contacted or informed of the failure. the approximate failure mileage was 60,000.

While driving the steering feels lose like when i turn it feels as if it going to steer my car into a circle. it is very touchy on the steering not sure if it needs tightened or just simply fixed from the recall.

Changed my battery for a new one. after a couple of days an orange wrench appears as a warning to check my manual. checked the manual it says there’s a problem with the power train. i looked up what that means but there wasn’t a true definition of what was wrong. i had to wait to get it checked out and when i was about to my car wouldn’t let me change it out of park. after having it towed and the mechanic tells me the part that’s messed up is electrical and the part is on back order because there are a lot of people experiencing the same problem with my type of car. i haven’t been able to drive my car because i’m waiting for the part to be available but the part malfunction wasn’t anything that i did just like the others who are experiencing this. there hasn’t been a recall.

Notified by dealer that lug nuts have “swollen” and are difficult to remove. the lug nuts should be replaced according to the dealer. if not replaced, the lug nuts could be difficult or impossible to remove in an emergency situation.

Tl* the contact owns a 2017 ford fusion. the contact stated the vehicle failed to start and was jump started on several occasions. there was no warning light illuminated. the battery was replaced three times by the contact. the vehicle was taken to an unknown dealer where it was diagnosed that the softwire connection, f33 and acm needed to be updated. the vehicle was repaired. the contact mentioned communication number: ssm 48757110000 (electrical system) as a possible solution to the failure. the manufacturer was not notified of the failure. the failure mileage was approximately 481.

I / the owner of my 2017 ford fusion se 1.5l had a seized engine occur on my commute home from work. white smoke billowed and brewed out my exhaust as i was in the right lane. i immediately pulled over to see what was going wrong and almost caused a collision for the person behind me.. after getting it towed the next day off the side of the highway i brought it to a reputable mechanic stating that this is a problematic issue with this vehicle and my engine block failed & cracked. proceeding this, i went to another mechanic to get a second thought, just in case. same response to the issue. apparently, this is a huge issue with the 1.5l. i was quoted $4,800 to fix this issue, money i don't have laying around, my warranty recently expired and both fred beans of langhorne & ford motor company both told me to "pound sand" because of this issue. that this whole issue is on me to be fixed. even though i brought my car in for the program 19b37 recall - which fixes the computer system to "prevent" this issue." the vehicle has been in and out of the local shop for cylinder misfires, spark plug fouls & engine start up issues. which apparently are leading signs to the vehicle engine block issue. it was determined that a new engine was needed and have found bulletins stating this is due to a manufacturing defect known by ford as ford had released the bulletins. this defect leads to engine failure and is nothing caused by the driver but solely due to the fact that when certain engines were manufactured they were manufactured incorrectly. such as the 1.5l. ford is unwilling to pay for engine replacement even though they have admitted this is fault during the manufacturing processes if the engine is to stall or seize during driving this could lead to serious injury, accident, and even death. ford is not recalling this engine at this time. please recall this, now.

The owner/myself driving vehicle home my 2017 ford fusion se 1.5l on the interstate when white smoke billowed out from the exhaust leading to a seized engine on a high traffic density highway. the car started to sputter, clunk and the check engine light kept flashing as i pulled off the side of the road. this car had issues before the failure of the engine with cylinders misfiring, spark plugs being fouled at low mileage and engine losing coolant. per my vehicles breakdown i brought it to a local mechanic who worked for ford and stated my engine locked up and needs to be replaced, after bringing my car to another shop for a second diagnosis, it was the same answer after a full look at it. i tried calling ford in michigan they gave me the run around, my dealer fred beans of ford gave me the run around saying i have to cover this repair due to it being out of my warranty. i did the program 19b37 recall from ford which reset the computer system for antifreeze and coolant entering the engine. clearly, that issue that ford tried to patch up didn't work. my mechanic & ford determined that a new engine was needed and have found bulletins stating this is due to a manufacturing defect known by ford as ford had released the bulletins. this defect leads to engine failure and is nothing caused by the driver but solely due to the fact that when certain engines were manufactured they were manufactured incorrectly. ford is unwilling to pay for engine replacement even though they have admitted this is fault during the manufacturing processes if the engine is to stall or seize during driving this could lead to serious injury, accident, and even death. ford is not recalling this engine at this time. please - recall this issue. 1.5 & 2.0 engines are very problematic. the cost for my repair is $4,800.00 that i don't have.

2017 ford fusion suffering from a well-documented coolant leak into cylinders. without warning, the vehicle suffered a loss of power and had to be towed. coolant found in cylinders see tsb 19-2436

Was driving on the highway at 65 mph and lights popped up on dash lose of steering stop car safely in high traffic and basically lost all power steering and ability to control the car almost crashed into a semi. with pregnant girl in the passenger seat.

Issue 1: fmvss critical safety issue. intermittent total failure of climate control system, including failure of defogger causing obstructed visibility in cold climates (vehicle is based in metropolitan detroit). the failure is both electrical and mechanical. neither the touch screen nor the physical console buttons respond to commands. after second intermittent failure, the vehicle was parked overnight in an attached home garage. after ignition, defogger functioned, but no other climate functions worked. defogger emitted a burning smell akin to a campfire. forced to drive with such conditions to work to maintain visibility. issue 2: possible fmvss safety issue. intermittent failure of the audio system, including snyc commands. touchscreen (both on the home screen and on the toolbar at the bottom of the screen) and physical buttons do not respond when audio buttons are pressed. when this happens, sync does not respond. although bluetooth is active, occupants cannot hear the dialed party, and the dialed party cannot hear the occupants. since sync is tied into 911 system for crashes, this will prevent occupants from engaging with 911 operators hands-free in an accident. if occupants cannot reach/manipulate phone in a crash, they may be unable to call for help. issue 3: intermittent rear camera failure. after rainfall and frost events, the rear camera does not engage when the vehicle is placed in reverse gear. the screen is black, except for an outline of the vehicle. the radar sensors remain active and beeps if the vehicle is close to backing into an object. after a period of dryness, the camera re-engages. i assume there is a moisture intrusion problem, but am unable to identify the entry point. online searches suggest that moisture may be intruding through the factory-installed, roof-mounted antenna.

Dead battery issue. brand new car sitting for 6 days has battery go below "minimum start" and when start button is pressed, entire car goes dead. issue is not isolated to only my car. many owners have experienced this problem only to be told that it's "not a problem". the ford fusion sport forum has tons of people complaining (http://www.fusionsportforums.com/forum/257-fusion-v6-sport-audio-electronics-lighting/3770-dead-battery.html). when i contacted ford corporate customer service, i was told that there are no "recalls nor technical service bulletins" issued on this problem and to lodge a complaint with the nhtsa. this issue is safety related because owners can be stranded away from home; and this problem happens continuously. problem occurrence: this problem will occur if the vehicle is parked, shut off, and not used for 3 or more days. suspected issue: as an it professional, i surmise the problem's origin is based on the car having a modem that needs to "ping" and communicate with the fordpass app on a continual basis (their selling point is that the car can be located anywhere if it's stolen). and just like a cell phone, if the car is parked in an area with only one bar of cell service, the unit must use more and more power to ping the cell tower, thusly draining the car's battery at exorbitantly high rates. couple this with the fact that the car's battery is not a deep cycle high cca model, and your left with uncertainty that your car will start the next morning. *tr

Takata recall: received notice of recall in july 2016. it is now 11/22/2016 and i have still not been contacted by ford indicating parts are available and that repair can be scheduled. i contacted a local ford dealer late august and they had no information on this recall.

Wiper spray nozzles do not spray on the windshield very well making it difficult to clear a dirty windshield. the wiper arms block the left and right sprayers and only get a small amount of fluid on the windshield. after the wipers leave the home position and stay slightly elevated on the windshield the center sprayer can no longer spray past it to cover the windshield either.

Vehicle keeps randomly showing a shift system fault when i go to drive and a piece that should connect to the transmission to allow the vehicle to shift into gear keeps disconnecting causing the car to stay in park and the emergency brake to stay on.

When i turn the car on, 3 warnings appear on the dash: "front camera malfunction", "pre-collision assist no available", "lane keeping malfunction check". these features seem to work when i'm driving, but when i took the car into ford, they told me the image processing module needs to be replaced.

Back in 2018, 1.3 million ford focus vehicles were recalled due to a fuel purge valve. who's to say the same issue is starting to occur again, but to the ford fusions? my 2017 ford fusion that i purchased 6 months ago has this issue. it is a major safety concern! on my way to work in the middle of the highway, during morning traffic, my car decides to turn off causing a accident, but luckily nobody got hurt! while i was sitting there waiting for the police to arrive, i tried turning it back on, and luckily it did, but surprise surprise now with the service engine light on. when i got off of work my car turned back on (still with the service engine light on) and the same issue happened again 4 times on my way back home. i drove all the way back on the right hand passing lane because this is a safety hazard, and could easily cause a accident again! what it did exactly is it starts like a humming/vibrating noise that comes from the dashboard, i couldn't push on my gas, turn my steering wheel, and automatically goes down to 0 mph, and on the dashboard it asked me to put the car in p, and then turns off. of course the warranty that i purchased didn't want to cover it, and now i have to pay $425 to have this fixed! ford motor company needs to issue a recall before someone seriously gets injured!

Tl* the contact owns a 2017 ford fusion. the contact stated while driving below 20 mph, the power steering assist warning light illuminated and the steering wheel became difficult to turn. the contact drove the vehicle in manual steering mode to the residence. the vehicle was not taken to the dealer to be diagnosed or repaired. the manufacturer was contacted and informed the contact that the vehicle was not included in nhtsa campaign number: 19v632000 (steering). the approximate failure mileage was 14,256.*dt *tr

Tl* the contact owns a 2017 ford fusion. the contact stated that the check engine warning light illuminated while driving. the vehicle was taken to fairway ford inc (444 us-117, burgaw, nc 28425) and was diagnosed that a new spark plug needed a spark plug. the vehicle was repaired however, the failure recurred. the vehicle was taken back to the same dealer and was diagnosed that coolant was leaking into the cylinder and the engine needed to be replaced. the vehicle was rejected to be service due to the warranty being expired. the contact stated that the vehicle remained at the dealer. the manufacturer was made aware of the failure and provided the contact with a case number. the failure mileage was approximately 128,000.*dt*dt*tr*jb*dt *tr*dt*jb

Tl* the contact owns a 2017 ford fusion. the contact stated that after his wife parked the vehicle and shifted the gear shifter into park, the vehicle roll backward. the contact’s wife re-entered the vehicle and shifted the vehicle into drive however, the gear shifter seized in neutral. the contact stated that the transmission shifter cable bushing had detached. a zip tie was used to attached the gear shifter and the vehicle was driven to his residence. the contact stated that he was a certified mechanic. university ford durham (5001 durham-chapel hill blvd, durham, nc 27707, (919) 682-9171) was contacted and informed of the failure. the contact was informed that the vin was not under recall. the vehicle was not taken to a dealer. the manufacturer was made aware of the failure. the failure mileage was approximately 95,000.

June 1st 2020 while driving 55mph on a hot day windows down stereo blasting suddenly the speakers screech a defening sound and then nothing .screen displays audio off and won't turn on. no music and the part that's dangerous no gps prompts (i get lost easily) the next day its cooler and it works again. october 13th 2020 the radio displays audio off and and is still off as i write this complaint on a cool october day. this car is a safety hazard and now basically worthless with out a functional audio system. i cant afford to take it to the dealer to even try to figure out the problem last time i went for a simple software update to address another problem with the radio it cost $80.

Shift dial get stuck in park, will not shift out of park even with the override, have had it looked at twice, both times there was "no problems," and the shop always it works when the tow truck drops it off. it happens on and off, never gives an error message or throws a code. could be driving one minute, get home, shut the car off, a couple hours later get back in, and it doesn't shift anymore. it's extremely inconvenient and considering the ford dealership says "this happens a lot" i don't understand why they don't recall the faulty cable or relay or transmission or shift dial if it happens all the time, because after taking it to 3 different shops, they all have no answer to the issue, just to "deal with it". and the fact that the override doesn't work is a big problem. but ford does their thing and i guess won't recall something they know is a problem on many of their 2017 ford fusion se's even though it's a safety issue but i guess that's ford, more about pumping crap cars out than they are worried about making them safe when the same problem occurs on multiple 2017 ford fusions.

Vehicle codes started to appear on the dashboard ( temp light, engine light, battery light) warning signs also appeared ( overheating in engine ) engine coolant started to decrease no leak was detected. it was taken to a mechanic to get evaluated and they came to the conclusion that it was leaking internally into the car which caused other issues. this car was purchased february 2020 so 8 months later the car has completely crashed. white smoke is also expelling from the vehicle exhaust. the spark plugs are burning up they were replaced approximately 8 days ago and they are completely burned white.

Backup camera only performs about 50% of the time the image appears distorted or not show at all while the vehicle is in reverse. this has been occurring since july 2020. there is never any specific moments that cause the camera to not perform such as type of roads driven down, the outside temperatures, weather or time of day, it is just occurs sporadically.

After 3 years of owning the car and 81,000 miles (purchased new and never had any issues), vehicle's engine block cracked, resulting in coolant contamination. ford's investigation showed cylinder #2 and #3 were misfiring and oil was leaking in. the check engine light, poor acceleration, and rumbling while idling all first occurred on the highway, just 2 days after a ford service center did a complete engine check and oil change. once the check engine light started flashing at us and the engine wouldn't push past 2k rpms, we immediately pulled over (as ford warned us that flashing indicated fuel was dumping into the engine). the ford dealership we towed the car to had no availability to fix the car, as 4 other fusions with the exact same engine and issue came in earlier that week. that's when the service manager acknowledged this is a much bigger issue than what we believed was a random break. further investigation showed that we completed the recall ford issued (customer satisfaction program 19b37) 8,000 miles prior to the engine cracking, which was to reprogram the powertrain control module to fix: "coolant intrusion into the cylinder bores can lead to coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights due to engine misfire and could potentially lead to engine damage". furthermore, ford issued technical service bulletin 19-2139 that acknowledges this exact issue and the warning signs to look for, which ford failed to identify during the engine check 2 days prior. it's clear there is a design flaw or manufacturing defect in the 1.5l ecoboost engine for 2014-2019 fusions, and i'm confident you will find thousands of other owners who have experienced the exact same issue. ford acknowledged the issue with recall 19b37, though it's apparent it did not fix the issue. ford is just too cheap to truly fix the mess they created.

Check engine light was on indicating a misfire in engine 3. ford dealership recommended new sparkplugs and ignition coil. i completed the repair, check engine light disappeared. after few days, the engine started overheating suddenly without any warning. i checked the coolant reservoir and it was near empty. paid ford again to diagnose the problem, this time they identified coolant intrusion in engine 4 caused by internal coolant leak. the recommendation is a new reman ford engine with the estimate of $5000.

Driving 70mph on highway when car shut down. no power and no brakes. was able to get onto shoulder and car automatically went from d into p on its own once it came to complete stop. car restarted and was able to finish trip with no other problems. very scary and dangerous.

Check engine light came on with 3 codes p051b pertaining to the crankcase pressure sensor, upon further investigation i’ve noticed that the 1.5l ecoboost 2017 ford escape has a recall but not the 1.5l ecoboost 2017 ford fusion, the system failed to no fault of my own. recall needed due to fault of ford manufacturing/equipment. i noticed the check engine light turned on during one of my daily commutes back home from university.

I was driving home one night on gordon dr in ruston, louisiana when an animal entered the road so i steered to the left to avoid the animal and suddenly loss control of steering. this caused me to crash into a ditch with a cement drain. my car proceeded to drag on the ground so i did not drive it and reported it to insurance and it was declared totaled.

Brake failure! brake hose at passenger front tire burst at 55,000 miles. hose failure at connection. dealer / ford refused warranty although this is a known part failure. driving on highway at 65 mph, brakes failed to work, drove into median and brake fluid poured out inter right front tire.

My 2017 ford fusion was going to dealer for its 75,000 service and to update the software which was included in the recall. i told them engine light had just come on .. they diagnosed it as coolant in the engine and it had ruined the engine $6200 to fix it i have repeatedly called ford for assistance for the damage related to this recall and now they tell me they cannot help me out .. it is my problem this is a three year old car that i wish i had not had fixed as i was confident that ford being the good old american company that it is would do the right thing and be truthful and stand up and help me out with a problem that is clearly theirs please help me out i cannot afford this and it’s plain wrong and unfair that i as a law abiding citizen has to cover this mistake by ford t

I was driving about 10 mins away from my house, in the city as i approached a red light my car shut off. it stopped while i was in motion , i couldn't brake, theres was nothing could do but just let the car stop on its own. the battery light started to flash, the wrench light came on. i turned the car off, then back on, and it didnt start. so i tried again, and the car started, i was ale to make it home safe. but this is a hazard, i had children in the car, i will like this car to be recalled. i saw in 2017 in july about five thousands 2017 fords were recalled for this reason. im scared and dont know what to do!

I was in a the middle of a drive thru and i put my car in park and engine light came on, my gear shifter was flashing in all the gears and on the dash it was saying shift system fault service required. i couldn’t put it in any gear. it wouldn’t start until some guy came over and said the same thing happened to his ford fusion. he knew how to get it back in park and showed me what happened. he has said that there was a recall for that part.

Tl* the contact owns a 2017 ford fusion. the contact stated that the power train automatic transmission torque convertor failed. the contact stated while driving 62 mph and depressing the accelerator pedal, the vehicle started to shudder and jerk. no warning light was illuminated. the contact also stated that on another occasion, the vehicle stalled without warning. the vehicle was restarted and started to jerk. the vehicle was taken to an independent mechanic and was informed to take the vehicle to a ford dealer that there was a recall associated with the vehicle. the vehicle was later taken to dick smith ford of columbia located at 7201 garners ferry rd, columbia, sc 29209, but was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 71,063.

While driving my 2017 fusion 2.0 eco boost with 77,000 miles the "service engine soon" light came on.the light went off a few days later but i had already made a service appointment at the dealer where i had purchased it brand new. they've also done all of the routine maintenance. they said it just needed new spark plugs and injectors cleand, so they did the work and charged me $400. after i got the car back 2 days later the light came back on, i returned the car to them. it's 2000 miles over the extended warrranty i purchased. after they had it a few days they determined it has coolant leaking into cyclinder number 1. the repair was $6,236.92 to fix. i was able to persuade the dealership into having the extended warranty company pay half. my part was $3236.92

My vehicle start stalling the check engine light came on and then the car slowed down and wouldn't go over 25miles on the interstate and i almost got hit by other vehicles trying to pass me. i was close to the ford dealership so i decided to go there. not long after the temperature gauge starts to go up. once l arrived at the ford dealer where i always go for the maintenance of my vehicle and after 3hrs i was asked if they could keep my car overnight to do a coolant check. i said yes and the next day i was told that the code 301 was a spark plug that needed to be changed but that wasn't the problem. i have a coolant leak and its leaking in my engine and that is the problem. overall i need a need engine and the car is only 2 1/2 years old. ford would not help with the problem.

Tl* the contact owns a 2017 ford fusion. the contact stated that the torque converter was not welded properly and caused the vehicle to go into lock mode while driving at an unknown speed. the contact stated that the refer to owners manual light illuminated. the contact called an unknown ford dealer, located in union, new jersey and was told that there was no recall on the vehicle. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 80,000.

2017 ford fusion. consumer writes in regards to defective battery. *ld the consumer stated since the purchase of the vehicle the battery has died a total of 7 times. the vehicle was taken to the dealer for repair 4 times. the dealer was unable to determine the cause of failure. *js

Engine coolant leaked into multiple cylinders and the engine needs to be replaced. apparently this is a design flaw and has been known by ford for many years and has not been recalled. this is the ecoboost engine in a 2017 ford fusion platinum. now the engines are on back order so it will take many weeks to get replaced. the warranty only covers a rental car for 10 days.