2016 KIA Sorento

Car will not go past 20 mph almost causing crash, also engine problems, exhaust fuel smell coming through the vents this car really needs to be taken off market to many issues way to many safety problems for people with kids will never ever buy another kia

shift lever problems, fuel pipe issue, accelerator issues

Been without my car for going on 5 months my motor went out.Fought with kia they would not honor the Warranty because when I got the kia it was never transferred to my name to get the recalls.So not only am I still paying a carpayment on my vehicle I don’t have fought with southwest to get it fixed in witch the motor had a recall and kia would not honor!I have been relying on other people to get me from one spot to another!And in that time I payed Kia for a diagnosis my car got broke in to broke two of my windows and my steering column that is not covered threw them because I was waiting to get my car towed so one problem after another that I’m waiting on the module threw Kia !!!!!

EHAUST CAR IS SMOKING, ENGINE CONTROL KEEPS POPING UP. CAR OIL LIGHT KEEPS COMING ON CUTS OFF WHEN I APPLY MY BRAKES. LEFT WINDOW WANT GO DOWN

My engine went out on my car. Car stalled on the highway. No lights came on. Same thing that has been going on with others. Kia is not doing anything and Chacon isn’t either. Said knock sensor, now says engine is gone. Some thing needs to be done and I will be reporting somewhere else. I’ve had the car little over a year.

I am the original owner of a 2016 Kia Sorento 3.3 V6. The vehicle is experiencing major engine knock and upon diagnosed to be replaced by a local service facility. The vehicle has only 130,000 miles and has oils changes every 5k-7k mile . I notified Kia and they denied my to repair or replace the engine. It my understanding that Kia has had issues with their 2.4 liter engines which initiated a class action lawsuit and settlement, however based on numerous complaints I have seen by other owner it appears the 3.3 liter motor also has manufactured design flaw issues. I have not replaced the motor yet but am considering legal action as the repair costs are almost $8,000. If you could please provide me any feedback to the extent of complaints you have received from other Kia owners with similar engines.
Thank you,
Garry Kanoza

I traveled from my home and back approximately a 50-mile round trip. When I returned home, I noticed an excessive amount of oil leaking from my vehicle. First, I checked the oil level and the dip-stick was bone dry and discolored from the heat of the engine. I then jacked the vehicle up placed it on jack stands removed the engine splash shield to better access the underside of the engine. After careful inspection I was not able to ascertain where the oil may have been coming from. I went to YOUTUBE and found numerous video’s detailing the issue with the Sorrento models from 2010-to-2016. Turns out it is the ‘OIL PRESSURE SENSOR” about $14.00 in parts. The issue which has been stated in the YOUTUBE videos and on the NHTSA website and numerous other websites; the vehicle engine will fail from excessive oil loss and the “WARNING LAMP” will not ILLUMINATE to alert you of the low oil level prior to the vehicle losing power and the engine failing. This can be a safety hazard if this occurs on the highway, which I have read other complaints and it has happened luckily no one was injured or killed. It should not cost you $400 in repair cost to replace a part that cost $14.00. If you don’t catch this issue in time and the engine fails that same $14.00 part will cost you $6100 for an engine replacement. This is an issue that KIA has been aware of for over 7 years that has not been addressed. This should be #1 on the NTSHA RECALL list.

Fire/smoke from rear of the vehicle – Kia saying it was the rear sensors

Steering wheel has a "sticky" feeling when driving at high speeds. you have to keep the steering wheel moving back and forth or else it sticks while driving high speeds. i have reported to dealership multiple times, but i have been told there is no issue.

The contact owns a 2016 kia sorento. the contact stated that after coming to a complete stop, the brake pedal was released, and the "check oil" warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed and determined that the engine was consuming an excessive amount of engine oil. the failure persisted, and the contact took the vehicle to the dealer. the dealer diagnosed that the spark plugs, and the piston rings had failed. the contact was informed by the dealer to add oil every 1,500 miles driven. the manufacturer was made aware of the failure and informed the contact that since the piston rings and the engine had failed, nhtsa campaign number: 18v907000 (fuel system, gasoline, engine) would not apply. the failure mileage was approximately 75,000.

See attached document for complaint.

I bought my 2016 kia sorento in 2019 since i purchased it the motor has went out in it which had to be replaced which i had to pay the warranty fee plus other cost not included in the warrenty, i have had to change my back tail light at least once a month because it keeps going out and i don't know why the transmission seems to stall when i try to accelerate it makes a noise that sounds like open air the car jumps slightly sometimes and at times it won't accelerate here recently on 2 occasions the accelerator still accelerated after i removed my foot from the pedal this scared me mainly because my kids were in the car and it seemed like it was accelerating to full capacity after tapping the pedal with my foot multiple times if finally released.

Exterior door handle sticking and needing replaced multiple times.

The motor oil disappears it's like it just evaporates into thin air. it will be bone dry and i have no leaks. i have to check it about every 2 weeks and refill it. this has been an ongoing problem since i bought the car.

Started going up a mountain highway and my car started jumping and immediately decreased speed. it would not go and kept skipping, like a stop and go type of deal. my check engine light starting flashing and i had to pull over. after i got my car towed it was found that the car had zero oil in it. like bone dry but with zero leaks anywhere. the mechanic checked everything twice to make sure everything else was intact and it was. my oil light never came on and it never smoked or overheated. i had zero indication that the car didn't have oil. i was 900+ miles from my next oil change. it was like the oil evaporated into thin air. we are completely baffled as to what happened and why the car didn't have any oil in it. because of no oil, a piston broke and the engine threw a rod and it is ruined. my car needs a whole new engine now. the mechanic stated that the only thing wrong with the car was no oil and that it was like it just disappeared because there was no oil residue anywhere.

Uses and takes so much oil every 1-2 weeks. this should be recalled. i have to replace my spark plus because of the oil getting into them. i've had 8 plugs go back so far in the past 4 months. this is an ongoing issue. i've had my sorento for almost 2 years. regretting getting a kia. love the car butt the oil and repairs and the fact it could catch fire ???? yeah i don't let my kids ride in it anymore. kia should be ashamed ! fix our cars now.

Rear power lift gate door are not working properly. doors not opening when trying to open using key fob, inside button or rear on door button car is parked and not moving. doors trying to open but giving up and staying closed. i found that this is a problem with that mechanism and numerous owners has same problem and complaining about it on many forums and car dealers web pages. my car was at the dealer and he recommended to change latch assembly not covered by warranty.

Tailgate electric release fails to unlatch the tailgate. pulling the emergency release does not open the tailgate either. a warning appears in the gauge cluster suggesting that the tailgate is not closed, and the vehicle does not signal that all doors are completely locked after attempting to lock the vehicle. this issue has been previously repaired by a kia dealer.

I'm highly disappointed in my 2016 kia sorento ex awd. just yesterday i brought the vehicle in for an oil change tire rotation and coolant flush. one of the service advisors had let me know that the vehicle is leaking oil and i'm going to need a new oil pressure switch and a new drain pan since that's where it's leaking from. for a price of $425. upon looking and scouring the internet it looks like this is a very common problem with kia and just the step before of engine failure. i don't know why nhtsa doesn't make this a standard recall considering the sportage has the same recall available. i mean it's a known fact kia engines are lacking in oil ,catching on fire and failing. i bought this car as a certified pre-owned to be rest assure with my uneasiness about buying a used car and i've been at the dealership getting repairs left and right. i'm not even at 60,000 miles and that's how ludicrous this is! granted the first person who owned the vehicle or at least it rather put 19,000 miles on it. it's already been in for service with the transmission i needed a torque converter and that was covered under the warranty thank goodness and now this oil leak from the oil pressure switch and oil pan needs to also be covered under warranty but i'm out of luck. there's thousands of complaints online about the same darn problem.

There are numerous safety issues i have found with this car i just financed. first, at random many different lights just blow, then on my dash various warning lights will go on and off, on top of that my abs and traction control is off for no reason and so are my passenger air bags. my brakes scream somedays and are touchy others ive replaced the battery twice and only owned it 3 months. i have brand new tires yet the suspension is awful the fuel is going fast and my oil needs changing very often and it is under 100000 miles.

The paint started peeling from the hood of my car 2 years ago. it started as small cracks, so i ordered paint repair pens from kia and tried to repair it myself, but it did not work. now it has expanded to bigger areas. afraid to wash the car because all the paint may peel off.

As we are driving down a freeway, the panoramic sunroof exploded with a loud pop and glass fell onto us. it was alarming and our attention was diverted from driving to trying to figure out what happened. we made our way to the edge of the road and stopped. we looked for a rock etc, but did not find anything. the remaining glass on the sunroof looked like it was blown from the inside out. from researching online it appears that this has been happening for years. the weather was clear and in the mid-60s with the interior temperature in the 68 range. this is a huge safety issue!

I have complained to kia regarding excessive oil consumption. the dealership stated my head gasket needed to be replaced. 2 weeks after kia replaced, i had a routine oil change at my local mechanic who regularly performs maintenance. he contacts me and has me come down to show me he did not want to do the oil change as he noticed that the gasket had not been changed as i had claimed it was when i dropped it off earlier in the day. he agreed to order the parts and when replaced gave me the parts which could not have possibly been new. i called smithtown kia reporting a complaint at paying nearly $500 and no repair was made to my car. at which, i was told there is an issue with the engine of my car as they received a “warning notice” from corporate. they explained i would likely need to replace the engine. they refused to refund my money for a repair not made. on 5/7/21, i was traveling to delaware and on the nj turnpike traveling at highway speed in the left lane, the engine decelerated and warning lights appear saying engine failure service required. nearly being hit by cars traveling behind me and subsequently attempting to move to the shoulder was almost hit by 2 commercial trucks. a frightening experience and left stranded. the car was towed to a local mechanic who indicated the car needs to be towed to kia as the engine is not performing. having to wait until monday, my car was towed to the nearest dealership in delaware. i’m currently without a vehicle and waiting for the dealership to diagnose the issue. i’ve been told the service department will likely assess the car in 3-4 weeks due to all the engine failures they are addressing. the incident was traumatic for myself and my passenger, we could have been killed. my vehicle has always had oil changes, car fax and all my receipts can attest to my adherence to the maintenance of my vehicle. i’m praying this does not happen to anyone else and certainly not to an inexperienced driver as this would be a tragedy.

Stock paint is continuing to peel off of the car for no reason. no accidents, or anything self inflicted that would contribute to the paint chipping.

My 2016 kia sorento that i purchased used which had 80,000 miles on it at time of purchase on 11/6/2020. i didn’t drive it daily because i had a company car i used for work. well on 4/28/2021 i am driving my vehicle home and i started smelling coolant so i am 1 1/2 miles from my house so drive it in and the temp gauge is now at hot. i call towing company and have it towed to a kia dealership 90 miles from me because no one in my town services kia not has the equipment to put on the kia to run report. the kia dealership tells me that the bolts has backed out and and caused a head gasket to blow . they recommend a new engine which none are available because all being refurbished so all they can do is redo the bolts and rehex but they do not warrant their work because it’s not recommended approach . i am not original owner so the 10 yr:/100,000 mile power train does not apply and the 5/60,000 does not apply because it has 80,000mikes. i had purchased carshield but they refuse to cover the cost because they say the head and gasket plus the reboring the holes and rebolting not part of the internal mechanism so they refuse to pay. so issues with the 3.3l v6 gdi are faulty and kia is aware. i want someone to make kia put this on a emergency recall and need engine replaced with a new one and kia needs to make it right immediately while it’s still in shop and been there over 3 weeks because i have been arguing with kiacustomer affairs, carshield and all the other levels . we need to file a class action lawsuit . all kia says we report the the issues but nothing gets done . i will never purchase another foreign vehicle or definitely not a kia because any company that won’t stand behind the piece of crap power train needs to be put out of business . if they can cover 100,000 miles for original owner then they could make it a standard regardless if someone is 2nd or 3rd owner. 100,000 miles should be 100,000 miles regardless but kia makes another excuse to avoid responsibility. dealer said the new engines to fit vehicle which 3.1 liter v6 mid because all are being refurbished so that proves that a problem with this size engine. consumer is letting bank repo the vehicle.

I am 70 year old woman. not a speedster . while driving engine blew on the freeway doing 65 mph. car is in excellent condition with 124,000 miles on it. with the exception of the engine blowing up. oil was changed every 3000 to 5000 miles.

The driver's side rear exterior door handle fell off in my hand. in the event of an emergency, this prevents me from accessing the backseat without going to the opposite side of the vehicle. upon a google search, there are countless others who have experienced this same issue. i have contacted my local kia dealership to have this replaced, pending the part is in stock.

For about a week my car had a terrible smell of fumes, nor air or heat. it then started over heating. i parked it and had it towed go the dealer. it was still under warranty and we were told it was a head gasket issue. then they tried moving the car and the entire engine blew. the dealer has already had my car a month and told me they have no received a new engine and don't know when they will. after looking into i see many cases where 2016 kia sorentos are over heating catching fire and blowing up

Engine started “knocking” while driving. checked the oil, there was no oil, added oil, and car wouldn’t start back up. engine smelled like something was burning (electrical burning smell) now i’ve been informed my engine will need to be replaced

I get my car serviced every month or so because i commute quite a ways from my home to my job recently after my car engine check light came on i got my fuel injection system flushed spark plugs changed and brake pads done at the same time also wheel alignment and my first day back to work once getting my car serviced i don’t feel the same i feel like my car struggling and then getting on the freeway my complete engine shut off but then turned back on and continue to drive i didn’t even have to stop it i almost crashed but luckily i was on the far right lane i also received a recall a year and a half ago for my car but now they’re stating on the nhts that there isn’t one i filled out the forms never heard back but i also took it into a kia dealership in perris ca and had my car checked for a recall the guy said there was no recall but i had the forms from kia myself showing him that my car had a recall but because he said i didn’t have one and i didn’t think or hear back from kia i figured it was ok i’ve never followed up but i should have follow up which i should have done because i didn’t think it was serious but now my life being flash before my eyes it’s serious and i don’t know what to do because when i take it back to the mechanic there’s no diagnostic code that’s coming up but my car is messing up and i’m really afraid i have attached copies of my recent recent receipts and luckily i made a plank copy and my copy of my original that i mailed back off for the original recall on my car that i received

Leaks oil like crazy and constantly adding oil but no obvious leak engine shaking very bad, idling very hard and not shifting properly

I parked the car to wait for my daughter and after she got in the car i couldn't shift out of park.

I purchased a new 2016 kia sorento tow package that stated on the invoice it included a mobius part number c6061 adus9 (tow hitch harness) –sorento. they part failed june 2019 and was reported to the kia kearny mesa dealership. they initiated a request for the part and it was not received to date. the kia customer care irvine center said the vehicle was not listed as having the part and therefore i was not entitled to the kia internal recall sc142. (google search c6061 adus9) their explanation was the vin didn't include the mobius part number c6061 adus9. i emailed a copy of the purchase invoice that showed otherwise. please force kia to update their build database to include purchased options. this is the second time i have submitted this safety recall. consumer would like to provide an update complaint number 11390630 with 11420441. essentially the problem is kia customer service will not honor its internal recall sc142 with consumer's vehicle and suspect they won't honor others with the same issue. the sell their new vehicles in california without a trailer brake controller and defective class iii tow hitch harness. mobius part is c6061 adus9 (tow hitch harness) – sorento

Paint of my 2016 is chipping off

My engine keeps burning oil at an extremely fast rate and the oil is very dark. every time i take it in to get an oil change or top off, the mechanics tell me that my care has excessive oil consumption and something is wrong with the engine. my car also hesitates to start. i’ve taken it to get checked out twice stating my concerns, and the mechanics are not able to find anything wrong with it. also, the indicator light does not come on when my oil is low, which has led to me driving my car with no oil in it.

The vehicle stopped in highway traffic with no previous warning lights. then the car was making a ticking sound & shut off after a restart attempt. then it had to be towed to a kia dealership & they stated it needed a engine after a thorough inspection. the engine failure is under warranty due to recalls on this model kia sorento from 2016. it was unknown to me at the time of purchase in 2019 from a drivetime dealership. the dealership affirmed it had no recalls or previous accidents at the time of purchase (which is untrue). now i have no vehicle. drivetime is refusing to help & kia has refused to repair the recalled engine. please help.

2016 kia sorento has had problems with fuel pump and probably that fuel line so i had to have it replaced and then now see a recall for those so is this newer recall or what and also what could i do if i had private ase certified mechanic fix this and the kia has a little over 84k miles on it. does kia have to reimburse me for this and for the labor work done to or can you please tell me what i can do. thankyou kc

Months ago car just struggled to run while driving. flatbed picked it up on roadside and brought to garage. mechanic thought easy fix (a belt). replaced belt. still same issues. it was not due for an oil change, but mechanic decided to change oil even though he has done it every 3000 miles since brand new. he found flakes in oil and suggested not to drive it and it needed a new motor. flatbed brought car home and it has been parked ever since.

I was driving down the highway no warning lights displayed loud sound came from engine and died immediately. car would not restart. had it towed to a kia dealership and they said there was a hole in the back of the engine and it needs to be replaced.

Vehicle shut down unexpectedly in the middle of street. vehicle was towed to mechanic shop per request of dealership vehicle was purchased at. mechanic later found metal shavings scattered through out engine. i’m currently without vehicle for transportation of my family of four incase of any emergency.

Instrument panel and alternator. my kia sorento continues to have alternator failures that shut down the engine while in operation without warning. i had to replace one at 48,000 miles and again at 97,500 miles. the problem has been reproduced and confirmed by two separate kia dealers and they cannot identify why this continues to happen. the first time everything on the instrument panel lite up at one time and then suddenly the engine failed and stopped running in motion, while i was driving on a highway. luckily, i was in the right lane and coasted to shoulder. the second most recent time, the instrument panel flashed a battery so i replaced the battery and then had kia test for alternator problems and their equipment showed no issues although i brought it back numerous times. then two months later it died again and they said it is the alternator. in addition, there is an electrical problem with the radio and backup cameras. to resolve this they showed me a reset button. clearly, there are electrical shortages or issues. i have had on-going issues with the kia sorento engines stalling and not accelerating and now this with the alternator. this is extremely dangerous!! none of the issues are being addressed yet, they are listed all over the internet. how many people have to die before issues are addressed???

Vehicle displayed intermittent overheating on temp gauge. fans would run for extended period on shutdown. white smoke from exhaust on first start up in the morning. no check engine light. had vehicle towed to dealership. failed hydrocarbon test, meaning seal between combustion and coolant compromised. many complaints online regarding stripped threads in engine block causing bolts to loosen and and seal to fail. kia is aware of issue and fixes or replaces engine for original owners. company is knowingly defrauding the public by not issuing service bulletin or recall to original owners to have problem corrected before subsequent ownership. subsequent owners are left with a $7000 liability on the purchase of a used $15,000-25,000 car, along with an uneasy feeling the same thing may happen to the replacement engine. i am starting a class action law suit in indiana.

The pearl white paint is chipping off the hood. it looks horrible and needs to be fixed asap! the sunroof, back latch and bsd have all been “fixed” by master mechanics but they are still not working correctly. the sunroof is slow closing and won’t close all the way. the back latch won’t open most of time without you getting it started. it also makes a horrible noise when it closes. the bsd doesn’t work at all.

My sorento began to make a small knocking noise while i was driving to an appointment with my 3 year old on 7/12/21. i pulled over at a gas station to check the oil and it was not low. i turned the car on and still no lights on the dash although there was a smell like burning gas. it has 86,328 miles on it. i continued to drive to the appt since i was 8 minutes away. while driving at 40 mph the entire vehicle turned off with no warning. it simply lost all power. i was in the middle of a 6 lane intersection with my 3 year old (who has special needs) and was only able maneuver the truck 3 lanes over to the turning lane before it stopped rolling. i turned the car off and then tried to crank it and the only sound was a squeal, but no start up. i crossed the remaining 3 lanes on foot while carrying my son since it quickly got up to 95+ degrees in the car and we had to wait for a ride. i attempted to start the car again and battery was dead. after getting a jump, it started up with a squeal and clanking sound. i called to get a tow truck. my sorento is currently sitting in the parking lot at home and when started it makes a terrible squeal and when the accelerator is pushed there is a terribly loud clanking sound as if something is loose banging around on the inside. it gets worse as the game is pushed. this was a very hectic and unsafe situation for us both, not to mention we missed the therapy appt for my son and we also missed leaving for vacation the following day because we currently have no automobile. i have cancer and next week i am scheduled to have a major surgery to hopefully remove it and now i have no transportation. i am contacting a kia dealership to see what my options are. they claim no recalls in it, but we previously received a recall notice mailed, so i’m unsure what is going on and if there will be any assistance from kia.

Car started to "chug" during start, took to repair shop and was told the engine failed and blew the head gaskets. final recommendation was new engine. car has 90,000 miles and is out of warranty. was bought at a dealer used, but it was not kia certified, even though it was bought at kia of old saybrook. currently car is at bozrah auto in ct and the engine is 3 weeks from delivery because there is a waiting list for the engine, which makes me wonder how many engines are being replaced on these suv's?

Two weeks ago, my 2016 kia sorento 3.3l v6 awd just all of a sudden sounded like something was breaking under the hood. there were no symptoms prior to the failure, and no warning messages or lights. luckily, i was able to safely get off the main highway as soon as i heard the noise. after having it towed to the local kia dealership, the kia service advisor later indicated an engine rod broke, there are bits of metal everywhere, and a total engine replacement is needed. my experience and this diagnosis seem to align with what the kia engine failure class action settlement just addressed earlier this year in a range of vehicles including the 2016 kia sorento 4 cylinder engines. my vehicle is still inoperable and located at the local kia dealership with no resolution in sight. i have owned the vehicle for ~4500 miles / 7 months and purchased it from a kia dealership as a "certified pre-owned" vehicle with a dealership-provided extended warranty. it has ~85000 miles total on it.

Not sure !!! we were on the interstate and all of sudden smoke starting coming out of rear end of our vehicle.our car started sounding slow and not sounding good, it was me and my husband in the car. my husband was driving, i started panicking and told my husband about the smoke coming out of the back of our vehicle. suddenly we saw "good people "who were on the interstate right behind our vehicle. they immediately drove passing our car and shouting loud "get out, your car is on fire". they stopped ahead of us and started calling 911. we both jumped out in a shock. god was with us on this day!!!

My 2016 kia sorento is pearl white and the paint is chipping. all over the engine hood and roof of my car. paint bubbles, cracks and peels off. it’s getting worse rapidly.

Progressing problem with power steering failure since 05/2020. this month was more frequent occurrences. when driving straight and steady power steering stiffens and losses power, red warning light steering lights which forces the driver to steer hard limiting short turns. almost got into accident multiple times. must restart engine in order to restart steering function.

Paint is rapidly peeling

We had issues with the tpms in 2020. took it to tempe kia on 7/30/2020. the following was done on vehicle. 1. installed 37110 h7a00u 2. complete transmission service w/bg cleaner installed um013, kbg3020-cooling system kit, um040 antifreeze/coolant, 58101 c6a00 pad kit- front disc b, replaced air filter 28113 a9100 total amount paid $1,019.96. at that time oil was checked off as green. 11/25/2020 four new tires from costco were put on. tpms issue came back in may of 2021 when vehicle was parked outside. we live in az so the temperatures get hot but when the tpms light come on it shuts the car down where it could not go into gear until it cooled down. moving forward to july the tpms light stayed on and the check engine light came on and vehicle began to sputter. we took it to our mechanic and he diagnosed that we needed a new engine. there was sludge build up, knock sensor codes came up, miss fires on bank 1, and internal engine noise. we had the vehicle towed to our dealer tempe kia. they concurred that a new engine would be necessary. many codes were found p0300, p0306; p0304; p0302; p0018. had a conversation with debby 10:00 a.m. for 55 minutes 7/20/21from kia and was told that due to lack of maintenance on the vehicle that kia would not cover this engine under warranty. we were told that our oil changes were out of the time frame that kia specifies in the owners manual that the 2016 kia sorento should have an oil change every 7,500 miles. we had oil changes every year from purchase to failure. some at 8,000 miles to 15,000 miles. there are many complaints and cases open for the 2016 kia sorento engine failure. we have a 2012 kia sorento that the engine failed but a recall was issued for finding metal shavings in the engine. we purchased a 2021 telluride in june but, moving forward we will not be purchasing anymore kia vehicles. we are truly disappointed that kia found a way out of our case and will not warranty our engine.

My check engine light came on back in 2018 or 19 i have since been going to the kia dealership with this issue making multiple attempts to resolve. i have had them replace oxygen sensors flushed fuel induction system and other things that they recommended. this did not resolve the issue at one point back in 2019 kia had my vehicle for over 45 days almost 60 days to return it to me without knowing what the issue is and making recommendations to replace very expensive parts. i have since taken the vehicle back for regular repairs and services. no i have come to the place where my vehicle is in need of an engine as a result of this ongoing issue that seems to be an issue with the same make and model for other individuals. a check engine light fuel issues and now a shot engine

2016 kia sorento-first i would like to comment on the warning lamps. i had no warnings, no lights for my oil. i checked the dip stick and it was dry. i was still good in my timeframe from my last oil change. luckily i made it to the store to buy oil to put in it. it’s now in the shop being looked at and having its oil changed. second, my blind spot sensor goes off at times when there’s not even a car near me.

The contact owns a 2016 kia sorento. the contact stated while she was at the red light a day after purchasing the vehicle, the sunroof failed to close properly. the vehicle was taken to the dealer who diagnosed that the sunroof had a faulty tilt lever. the contact stated the vehicle was repaired; however, the failure recurred a year later. the vehicle was taken to the same dealer who informed the contact that she would be responsible for the cost of repair as the vehicle was out of warranty. the manufacturer was made aware of the failure and informed the contact that they could not cover the cost of the repair as the vehicle had been out of warranty for two days. a case was opened. the vehicle was not repaired. the approximate failure mileage was 19,000.

1st problem a year ago the rear latch to door wouldn't lock and i had to use bungee cords to keep it shut. 2nd problem, the engine was knocking after i returned from a recent road trip. i took it to local (trustworthy) mechanic and they noticed metal shards in the oil pan. they refused to open the engine because it would void the warranty. i had it towed to kia of smithtown and they said it was total engine failure. i said impossible, since i have kept up with all timely oil changes and maintenance and i have the records. there was no warning light of low oil or that the engine was running hot or smoke. dealer refused to fix and so am in dialogue with an attorney. kia has yet to send me a bill or approximate charge for engine replacement and has held the suv for 13 days now.

My kia recently stopped and cut off on me and my engine started shaking and making a knocking noise i’m up to date with all my oil changes and i had just got one when i checked the oil it was barely any and i didn’t have any check engine light on i had my car towed to the kia dealership to see what’s wrong i only had the car since 2019 february and it’s never gave me any problems til now the dealership claims they can’t help because the recall was from 2018 i didn’t have the car yet and i didn’t receive anything in the mail my engine is basically not good

The contact owns a 2016 kia sorento. the contact stated while his wife was driving approximately 40 mph at dawn, the headlights, side marker lights, and turn signals became inoperable. the vehicle was examined by an independent mechanic who diagnosed that the front light module was faulty and needed to be replaced. the vehicle was not yet repaired. the local dealer and manufacturer were notified of the failure, but no assistance was offered. the failure mileage was 94,000.

I have always had my car serviced regularly for oil changes. starting in july 2021 my mechanic told me that i was extremely “dangerously” low in oil, without low oil warning ever turning on. researched and saw this is a common problem leading to engine failure/ needing replacement. called local kia dealership about the issue was told to come in for an oil consumption test, left today and was told oil consumption is not covered in the extended coverage for my engine. i was basically told in order for the repairs to be covered my engine would have to blow up while driving. so every day i’m putting my self and others at risk while driving for my engine to fail at any given time. after seeing other complaints on this site of very similar problems, why has there not been a recall on this engine? it is obviously a very well known problem!! why am i like a sitting duck every time i drive praying my engine doesn’t blow? kia dealership told me they have a $500 fix that “might” work but with no guarantee and no refund will be given if it doesn’t work.

Shifter cannot be moved out of park without pushing down on the shift lock release. i must do this every time i want to go forward or backward. a reliable service center informed me this is a frequent problem with the 2016 kia sorento and he suggested a recall may be forthcoming. owners manual states that when using the release, depress the brake pedal so vehicles does not lurch forward or back. the additional step to move the car may be hazardous when attempting to get out of the way. service center isolated the problem to body control module which is expensive and oem only. this happened without warning when i parked briefly in the road adjacent to a friend's driveway. i blocked the road until i discovered how to use the release button.

In the past year my vehicle has exhibited a high consumption of oil. at present it has 92000 miles. at last check it consumed 1.7 quarts of oil in 750 miles. i have done as request by kia. they request i do an oil change at the dealer followed up by checks at 1000 miles ( 2 quarts low). at the check at 2000 miles it was again 2 quarts low. they performed what they called a combustion chamber cleaning that was again followed by a check at 1000 miles (1.1 quarts low). after the next check it was at the 1.7 quarts used in 750 miles. although kia advertises a 10 year 100000 mile warranty they are excluding me from repair because i am the second owner. i did purchase an extended warranty for 4 years and up to 100000 total miles but i didn’t find the problem until march / april of this year. kia admits this was caused by soft, improperly heated rings but will not offer any assistance to alleviate the problem. do i have any recourse with kia on this and can you help?

I'm not sure i've had my vehicle serviced but nobody seems to know the problem. every since my headlight was replaced my electrical system has been wacky. all of my doors keep locking and unlocking on its own. when i try to accelerate my vehicle seems to be more stagnant as if it's no longer increasing speed and the steering wheel does not appear to be in alignment with my tires when turning. my son has never been able to open the door while in motion but since the locks have started clicking there's been some close calls.

While driving down the road both headlights just turn off. i can turn the light switch off and on and they come back on.

On 28 july 2021 at 16:44, while traveling 65 mph on i70 west in maryland the kia sorento started to smoke from the undercarriage and then under the hood. the kia abruptly shut down and i was able to cost off the highway. the vehicle was towed to dar cars kia of frederick. after 10 + days on the dealer's lot, a technician said the engine had failed. kia has refused to acknowledge any responsibility for the engine failure, stating because the car was not brought in to have a recalled engine component repaired. according to a search, there are no open recall statements for this vehicle. in addition, we never received any notification of any problem with the kia sorento

Excessive heat has caused the trunk latch to fail. it suddenly stopped latching, which creates an obvious safety issue as the car cannot be driven safely with a trunk that flops open every time you accelerate.

In may 2021, my husband was driving the car and was bout 50 miles away from home when the engine caught fire. the car was towed to a repair shop where they confirmed the engine fire and stated the engine had thrown a rod. the car is only 5 years old and has 107,000 miles.

Twice, the electronic power steering has stopped working at speed. almost impossible to steer the vehicle. kia has two service bulletins on this issue but dealer claims it cannot find the problem and will not attempt to fix it.

I traveled from my home and back approximately a 50-mile round trip. when i returned home, i noticed an excessive amount of oil leaking from my vehicle. first, i checked the oil level and the dip-stick was bone dry and discolored from the heat of the engine. i then jacked the vehicle up placed it on jack stands removed the engine splash shield to better access the underside of the engine. after careful inspection i was not able to ascertain where the oil may have been coming from. i went to youtube and found numerous video's detailing the issue with the sorrento models from 2010-to-2016. turns out it is the 'oil pressure sensor” about $14.00 in replacement parts; mechanic verified. the issue which has been stated in the youtube videos and on the nhtsa website and numerous other websites; the vehicle engine will fail from excessive oil loss and the "warning lamp" will not illuminate to alert you of the low oil level prior to the vehicle losing power and the engine failing. this can be a safety hazard if this occurs on the highway, which i have read other complaints and it has happened luckily no one was injured or killed. it should not cost you $400 in repair cost to replace a part that cost $14.00. if you don’t catch this issue in time and the engine fails that same $14.00 part will cost you $6100 for an engine replacement. this is an issue that kia has been aware of for over 7 years that has not been addressed. this should be #1 on the nhtsa recall list.

In july on highway my 2026 kia sorento blue up in blue smoke and stalked on busy multiple lanes of s highway… had to be towed to dealership…. deakership let it sit fir 10-13 days after multiple text messsges…. finally attempted to diagnose problem but not addressing blue smoke from tailpipe!!!! this has been occurring since 16,000 miles and excessive oil consumption at 52,887 miles… aldo jerking, hard starting, stalling on highways…. no codes to diagnose…. all under water ty but did nit repair…. so the problems continued on until it abruptly stopped in the middle of busy highway in heavy traffic… thankfully we were hit and struck by many cars and seriously injured!!!!!’ the dealership is not sure of their diagnosis and we feel the engine had been a problem since we purchased it new off showroom…. we use premium mobil gasoline and have never had an issue such as this at 77,000 miles and the car is still in showroom with a spotless service record….. please advise quickly as we now incurred a rental cost of over $1400.00 and the car remains on their lot for 6 weeks! it’s under warranty because they refused to repair it years ago!!!! thank you for your prompt action regarding this matter…. regards, m…….

I was driving back home when the engine cut out on hwy 85 south outside greensboro doing 65 mph. i took it to a shop that told me the engine was seized. i didn’t get any oil notification or any check engine lights till the car shut off. while driving.

When i am driving at night the dashboard, media system/radio, and headlight go out randomly. it is really scary at night because i cannot see where i am driving. my kids are in the car with me and this has been happening for the past 3 years. if i take it to the dealership they cannot find the issue or refuse to even look. they said it is out of warranty and too bad. why build vehicles so dangerous?

I was driving, when my car started making an unfamiliar sound. i have never heard of it before because i have never had problems with my car so i decided to pull over on the side of the road. before i was able to do so, another driver rolled down her window and yelled, “you know your car is on fire!” realizing my safety was at risk, i immediately merged to the right side of the road and noticed flames igniting from under the hood. i put the car in park and jumped out of the car and called 911. within minutes, the whitley county sheriff’s and fire department arrived. i am unsure the specifics on what caused the fire. luckily enough, no other vehicles were involved. my car was inspected by geico insurance fire adjuster and his lack of communication with kia motors of america, they were unable to inspect the car. according to kia settlement, i am unable to receive money but i do not understand because this was a situation that i had no control of and i am at a loss of money because i was not been able to get all of my personal belongings recovered and had to put an additional down payment on another car.

I was driving on the highway when my vehicle started sputtering, acceleration response declined, and the check engine light started flashing. this was a huge concern as i was in the area of the highway where there are multiple logging trucks and could not accelerate if i needed to get out of the way. i pulled off the highway into an autozone and my vehicle shut off, i attempted to start it and it would not stay running. i pulled the spark plugs and noticed the cylinder four plug was coated in oil. i had previously told a kia dealership i was experiencing high oil consumption and was told kia was aware of this issue and was doing nothing about it at this time. i was told, "run the car till the engine dies and kia will replace it." once at the dealership kia performed a connecting rod bearing test but stated it was unable to be completed due to cylinder two failing. they pulled the head and found the exhaust valve to cylinder two had a piece missing. this was sent to kia elevated claims through consumer affairs who advised me it would not be covered. they stated the exhaust valve likely broke due to carbon build-up. i explained the carbon build-up was due to burning oil which was likely caused by a worn connecting rod bearing. i was told burning oil would not cause carbon build-up and they would not do a good faith repair on my vehicle. i contacted the service manager of the dealer and explained this. he stated the consumer affairs person was not correct and these items were linked. i contacted kia consumer affairs supervisor and explained my situation again, stating the service manager at the dealership would like to speak with him. he denied my claim again and stated he would "absolutely not speak with the service manager." he told me to refer him to a district manager and still denied any issues with kia relating to oil consumption causing this engine failure.

The contact owns a 2016 kia sorento sx. the contact stated while driving at 65 mph, the vehicle inadvertently became overheated and he saw smoke coming from underneath the hood of the vehicle. there were no warning lights illuminated. the contact veered to the side of the road and turned off the vehicle. the vehicle was towed to the dealer who informed the contact that the head gasket or the engine would need to be replaced. then, the vehicle was towed to a second dealer(matthews kia of cartersville 595 e main st, cartersville, ga 30120) who diagnosed that the engine bolts were backing out of the engine block allowing the exhaust to be released into the cooling system. the manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. a case was opened and the contact was awaiting a call back from the manufacturer. the vehicle was not repaired. the approximate failure mileage was 115,000. the service manager at matthews kia said he was replacing seven engines per week and that this was a manufacturers defect from the factory that affected early 2016 models. he also said that the defect normally occurs between 100,000 miles and 120,000 miles, just as the vehicle goes out of warranty. consumer purchased an enhanced warranty at the time of purchase of the automobile. there were no warning lights or codes thrown when engine failed. the service manager said there was nothing consumer could do to prevent this because it is a manufacturing defect.

The car is very bad for manufacture the gasket rocker is in bad conditions almost fired my car the oil is allot the liquid inside the my motor .is allo the noise , the dealer can responsibility for recall because kia close the recall is not fair my car is 2016 is dangerous for my family and for my kids almost pay for this car 25,000.00thousand dollars . am pay for the fixed yesterday 336.32, and the car is not work very well .am make the appointment in july 17 and the dealer give me the appointment very late september 23 , and later say is closed the decal ....am very sad now for my car.... and for the money for fixed this car....the car stop in the avenue almost dead for crash the other car with me and my kids.

Sunroof motor failed

Rear hatch locked and would not open from outside of vehicle. released hatch with emergency release from inside of car per manual page 4-27. hatch could then be manually opened and traveled up and down full range on automated open from exterior switch, key and driver's switch. however the hatch will not latch and opens when the vehicle is in motion.

The contact owns a 2016 kia sorento. the contact stated that while depressing the brake pedal, the vehicle had experienced unintended acceleration causing the rpms to increase and the vehicle to suddenly drive forward and almost crash. the contact indicated that the failure had occurred on several occasions. the vehicle was taken to the local dealer who was unable to duplicate the failure and no problem was found. the manufacturer was not yet notified of the failure. the failure mileage was 31,000.

Excessive oil consumption, that is, more than 1 quart consumed every 1 thousand miles, beginning around 68,000 miles. at subsequent oil change (12/20, 72000), crankcase was nearly empty. next 3000-mi oil change, engine dash indicators noted oil pressure issue - this was with 74000 miles on odometer. i added 2 quarts of oil to crankcase immediately. i took the vehicle to the dealership where i purchased vehicle (their 'service warranty' mandated i go to the original seller (mitsuibishi)). i disagree with their findings. mitsuibishi el cajon performed the oil consumption test (kia) reporting after 1000 miles, the oil consumption was in accord w kia technical bulletin 222. however, i am adding 1 qt of manufacturer's recommended oil every 3 weeks and now change oil every 30 days. i cannot sell this vehicle in this state and when vehicles are in short supply. for a vehicle with currently 86000 mi, this is unacceptable!

Car does not want to go when push gas pedal. it jumps around and the engine light is on

After accelerating from a stop, the engine started making a loud clunking noise and was losing power. the vehicle was towed to a certified kia dealership where it was determined to be a rod bearing failure in the engine. the engine needs to be replaced and is not covered under any warranties due to a sensor not being updated. i was never notified of any recalls which the sensor update was. i have owned this vehicle for two years and was never notified of any recalls.

My car had no warning light on the vehicle. however while my husband was driving 80 mph on the engine started making a loud noise and stalled on the interstate. after research and taking it in for a diagnosis test its came back that the engine is rapidly burning oil and did not notify us when we were low on oil. since then i have researched and found a ton of other 2016 kia sorento having the same exact issue! however there is no recall for this! this is not only extremtly unsafe but also extremely expensive to fix for something that is not our fault but rather the manufacture. my husband knows how to react in situations like that but if it was me it would have not only put me in danger but also my children and any other drivers that were near me. this needs to be recalled especially due to the abundant amount of people with the same year and make of vehicle having the same exact problem. do something to protect us as this is absolutely ridiculous that this big of an issue is not under recall. i am now coming out of pocket to fix this issue which is alot of money.

Basically my car stalled on me while driving on the feeder of the freeway. i had all three of my children inside the car so luckily nothing bad happened when my car died. i had to tow my car to a mechanic who later informed me that my engine had pieces of metal inside it. he then explained that the dealership should replace our engine since there has been recalls for this same issue on kia sorento. at this point, i called the dealership and they refused to replace our engine and stated that i should of done a previous recall (an upgrade). i advised them that i never received any information in regards to a previous recall and i actually had went online a few months ago and checked for any recalls. my mom had ran across a website and we all checked all of our vehicles for recalls. my kia sorento had no recalls. what is my next step to get the kia dealership to fix my vehicle? ive already called the main number to kia and they were no help either. thank you for your help!!!

On saturday 10/23/2021, i picked up my car at kia ron bouchard lancaster ma. they explained to me that warranty coverage is only extended if the problem was presented in pi1802. that wasn't my problem. i contacted another dan o'brien kia dealership in norwood ma, and found that one of the problems that might have caused my car to malfunction was a safe recall that was not made and therefore i lost my warranty. but i went to kia several times and they always said they didn't have the parts to recall. in the document it says that my car would have the rod bearing warranty if it were failing. asking another dealership he explained to me if when i presented the oil consumption problem on 07/23/2021 the part could already have problems. what are the symptoms of a bad rod bearing: low oil pressure - many times when a bearing is beginning to fail (or has failed), you will noticed signs of decreased oil pressure. this is usually more evident upon first starting the vehicle. in many cases, a bad rod bearing will lead to a "check engine oil" light being displayed on the dash. (problems that were happening in my car when i was at kia on 07/23/2021). another explanation that the dealership gave me is that my car was showing excessive oil consumption and burning of oil and a problem that may have been caused by the defect of the part of the safe recall (e-cvvt cover and motor plug replacement) that was not made, which as a result occurred the misfire and the cylinder lost compression. e-cvvt cover defect could cause late valve timing will keep the intake valve closed too long after the intake stroke has started, and will increase the vacuum in the cylinder. the high vacuum will have a tendency to suck oil up past the piston and rings into the upper part of the cylinder where it will be burned.

The steering wheel sticking while you turn left or right. in hwy it's hard to drive because you don't know how much pressure you have to put to adjust your vehicle on the road. if feel like you are losing your control of the vehicle.

The contact owns a 2016 kia sorento. the contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. the vehicle was taken to the dealer and an independent mechanic on separate occasions. the dealer and an independent mechanic diagnosed the vehicle with engine failure. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 128,459.

Car failed while driving and now has a rod know and low oil

Engine failed while driving. no warning lights. have to purchase a new used engine. fan blower resister: only blows at high or not at all. has been fixed once and is now an issue again.

On october 28, 2021 the hood paint suddenly started to peel in large chunks. this occurred without warning as previously there was no peeling paint. these pieces stuck to the windshield and were a driving safety hazard as they obstructed clear view. this is evidence of a clear failure of the factory paint to properly stay adherred to the body of the car. this vehicle is available for inspection and photo evidence is also available. this problem has been confirmed by a local kia dealership. there is also abundant evidence of this being an ongoing issue online in kia consumer forums. when reaching out to kia corporation directly we were given no assistance in rectifying this issue.

The contact owns a 2016 kia sorento. the contact stated that the check engine warning light was illuminated. the vehicle was taken to an independent mechanic where the contact was notified about a knocking in the engine. the contact was informed that the engine needed to be replaced. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 103,000.

I just purchased my kia sorento in march of 2021. it doesn’t notify you when oil is low or out. even with proper oil changes. also the engine randomly started to overheat regardless that it’s barley got 107 miles on it. of course there’s several recalls for this particular vehicle for the same issues but not for mine specifically. insurance won’t cover wear and tear so now my cars in the shop for who knows how long with an extremely high bill expected.

I was driving 85 mph on the interstate and my engine lights started flashing (no engine light or oil light prior to this) and started slowing down. i got to the shoulder of the interstate and my car was making a terrible knocking noise. i have owned this car for 3 months. there is a little over 87k on my car. i had the car towed to the nearest kia dealership where i was told my engine was totaled. after paying 140.00 for a diagnostics report and being without a car for a whole month (keep in mind this is just for the report). i was quoted a total of 6,800 for them to fix my car. after further research i have found other people with the same issues with the engine. my engine is a 3.3l v6. in the previous lawsuit for kia it only covers 2.4l engines where my engine is having the same issues. i should not have to pay for a new engine when this is a big issue with other consumers with the same car and engine type. now im stuck paying on a car i cant drive until the 6800 is paid. i owe to much on my car for me to pay it off in full. this put me as well as everyone else on the interstate at risk and would have also put my children at risk if they were in the car. i am beyond irritated. as well as a given a whistleblower just coming out to state that these engines are not safe and kia and hyundai's neglect in keep their consumers safe. something has to be done!

I just bought my car in march of this year. it started overheating so i brought it to the mechanic where i was quoted $9,000 for a new motor. i still owe $17,000 on it. was completely disrespected at the dealership by the service department. so now i’m stuck with a car that doesn’t drive and a huge loan i have to pay out. i was told that the oil level in my car was extremely low. i just recently had it changed and wasn’t due for over a month for another. no light sensor or anything went off.

Steering sticking, second time. now they changed the rack and pinion. thank god i had extended service warranty. $4000.00

My children and i were on the freeway, and when i pushed the accelerator, nothing happened. no rpm increase, no engine change…nothing. i have had my car looked at and diagnosed, and nothing alerts to being wrong. the screen said engine control system, the engine light came on, and i had to pull all the way over across 4 lanes of traffic on the freeway, without being able to accelerate. i pulled over, put the car in park, and waited about 10 minutes. i turned the car back on and everything was fine. i do not understand. this is a safety hazard!

My vehicle without any warning whatsoever, completely shut down while driving in interstate traffic. this was a very dangerous thing to happen while driving on a busy interstate. i was able to get to the side of the road but the vehicle would not start. i had my vehicle towed to my mechanics shop where he determined that the motor had failed due to cylinder/piston damage. i was denied coverage by kia so my only choice was to pay my mechanic to replace the motor with a remanufactured motor at a cost of $9000.

The 2016 kia sorrento we drove for 6 months, odometer reading under 82 000 mi had complete engine failure with no warning. it started to rattle when shifting to a new gear and completely broke down on the way to the dealership the next day. the kia dealer has confirmed the engine failed. we had no warning of engine issues.

My wife was driving to work when the engine lost power and started making a rattling noise. i took the vehicle to my trusted mechanic who informed me that the engine needs to be replaced due to excessive oil consumption. not once did i receive any type of oil warning light on my dash informing me of an oil issue. my vehicle has almost 1,000 miles left before the next scheduled oil change. my engine is destroyed and it is going to cost 4,500 dollars to replace with a [xxx] engine from a salvage yard. but i have no other option because i cannot afford anything more. in december, three weeks before christmas. this is unreal that this vehicle consumes that much oil. my car has 57,000 miles on it. it's basically new. now i have to depreciate its value and probably reliability with an engine from a totaled car. despicable. there needs to be a recall on this and reimbursement to those who had to buy a new engine. safety concerns: my wife drives my children to school every day in that car. luckily it failed when they weren't inside. my wife had to drive the car miles home at an unsafe slow speed causing a road hazard. components have not been inspected by the manufacturer yet but will be sent to kia by my mechanic. no warning lamps until my engine was taking its last breath on the way to the mechanic. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Have a 2016 kia sorento, 4 cylinder, 2.4 l engine with 74.5k miles. the ecu upgrade was performed in 2019. this month while driving, the engine lost power and the car would shudder. the oil dipstick showed no oil and the oil light and check engine lights were illuminated. the car was towed to the local dealership. the dealership mechanic found that cylinder #2 had only 30psi of pressure and 90% leakage and a possible burnt exhaust valve. error code p030200 was also present. their recommendation was to replace the engine. however, they say these repairs are not covered by my extended warranty or the lifetime warranty coverage resulting from the kia theta ii class action lawsuit. i feel this engine failure is covered by the kia engine class action lawsuit and the dealership and warranty company are not honoring the class action settlement.

Oil burns fast into catalytic converter. dealer and corporation know of problem bit won't recall. many people are complaining about the same thing. it's a safety fire hazzard

While my kia sorento had a chattering noise. when leaving home for an appointment l took the interstate and the chatter sound got louder about 10 minutes into driving. as i increased acceleration, the check engine light began to flash quickly and immediately the suv started losing power and the engine stalled coasting long enough for me to pull to side of road. i tried to re-start the engine but it would not turn over to start. twice in the past my husband took the suv to kia of dayton because car was losing oil with no warning light indicating it was low on oil. the mechanic explained there was a problem, he said that it had to be proven after a couple of oil changes and same problem occurred, which it has repeated twice. they said then they had to contact kia for further instructions on how to proceed. the danger that affected my 91 year old dad and myself is that we were stranded on a busy highway with no heat on a cold winter day. i had to find transportation to get my dad home, because he takes blood thinner which causes him to get cold very easily.

The engine is burning oil per the dealership. this is a known problem with the vehicle, but the dealership claims it is not covered by warranty, nor has a recall been issued. i have to constantly add oil every 500-1000 miles. other kia engines have been recalled for this exact issue.

The contact owns a 2016 kia sorento. the contact stated that while reversing out of the garage, she noticed there was a puddle of oil on the ground. the vehicle was taken to the dealer and diagnosed with an engine oil pressure switch leak. the oil pressure switch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the manufacturer informed the contact that they would contact her back in 3 - 5 days. the contact related the failure to nhtsa action number: dp21002 (engine, engine and engine cooling). the failure mileage was approximately 78,000.

I was driving my vehicle up a hill. i accelerator a little. the car picked up speed then my oil light flickered and then stayed steady, along with the battery indicator. at this point my engine shut down and the car began to slow down. i came up on a side street that i turned into, because at this point the car was slowing down and loosing power and the breaks were not functioning, i would have either stalled and rolled backwards, or myself and my child would have been rear-ended. all the lights still work and everything come on, so i know its not the battery. my oil light flickered a little when i went around a turn a few times prior to this day, but never steady. no other indicator lights came on. the car is at my mechanics, who advises me the engine has seized and the vehicle has no oil. my last oil change was 3.5 months ago and according to the counter i'm only 99 miles over, which should not have caused this. even though i was told i had up to 4,000 miles before i needed an oil change again. all of my fluids were checked at this appointment and this is the first major issue with my vehicle.

There are two major issues with my 2016 kia sorento lx (that i’ve just bought less than a year ago). 1- there seems to be some sort of electrical problem going on as my radio and headlights randomly go off when driving. while driving at 70 mph on the interstate at night, my headlights when off and i couldn’t see anything! thankfully i was able to get them back on because i had my children in the car with me. this could have caused us to drive right off the road or worse, hit/be hit by another vehicle. unfortunately, i have not had a chance to get this looked at due to a bigger issue at hand. which brings me to… 2- the most expensive and frustrating issue. the engine has seized up, which has been confirmed by a local service center. i have kept up the maintenance on my vehicle since i got it at the beginning of this year. regular oil changes with full synthetic oil. while driving, again on the interstate, rpm jumped over 4 then down to 0, oil and battery lights came on, and vehicle was disabled. waited 3 weeks to have it looked at to find that i’m just out of luck. vehicle is not covered under warranty and there seem to be no open recalls, which i don’t understand given this is a painfully common issue with these models. so i either get to foot the $7,000+ bill for a new engine (which i can’t afford) or continue paying for a vehicle that i can’t even drive. to say that i am dissatisfied with my kia would be a great understatement.

On december 18, 2021, my 2016 kia sorento with approximately 20,100 miles, 2.4l gasoline direct injection ("gdi") engine suddenly lost power on an eight lane washington, dc area highway. the malfunction indicator lamp (mil) began to blink continuously. the first opportunity for an exit navigating through the construction zone, with the vehicle rapidly failing, was taken and the dealer, ourisman chantilly of virginia, was contacted immediately. this confirms that the kia motors america, inc. product improvement campaign for the electronic control unit (ecu) knock sensor detection system (ksds) was installed on january 12, 2019, with a mileage reading of 13,726 in the commonwealth of virginia at ourisman chantilly of virginia. the nhtsa recall id: 18v907000 for the high-pressure fuel pump leakage, kia recall number sc172, includes 2012-2017 sorentos. this could be a major fire hazard and pose a serious threat for injury or death. this vehicle has no safety recalls with the nhtsa; the list of affected sorento 2016 vins excludes my vehicle. this dangerous defect of engine failure in a well-maintained, low mileage vehicle sold to me as a five-star safety rated "pre-delivery inspection" (pdi) certified with no mechanical issues and examined as safe, may have had the apparent defects from the purchase date with the mileage delivery of nine (9).

I own a 2016 kia sorento with the 2.4l that is supposed to have a lifetime warranty on the engine due to the class action law suit apparently kia which refuses to honor. i was driving on the interstate one day when my car started to go into limp mode and started to knock really bad my car eventually shut off completely and wouldn’t crank again after that i had it towed to kia and they informed me that i needed a new engine and that kia will not cover it for the fact that the car never received a knock sensor update( which i never record a notice in the mail for either by the way ) so now i have a car that isn’t drivable and i have to keep making payments on kia should be required to honor the lawsuit and recall these vehicles due to this being a safety issue because the car gives you no warning what so ever and seems like more and more of these vehicles are having the same issue this is just ridiculous and i will never buy another kia again after this

We drive, a lot. across state. on highways. our car engine caught fire and everything shut off. prior to that. i kept hearing a knocking noise, it was hard to accelerate. jerky to brake. i was advised by kia we were in that awful theta 2 claim, but now they won’t reimburse us for this mess. don’t they have a responsibility after putting my entire family in danger?

The engine coolant system has failed due an inherent engine block issue resulting in the engine requiring replacement. this issue has been confirmed by dealer repair technician and manager. this appears to be a common issue with the 2016 kia sorento engines in particular.

Total engine failure. piston rods tore through engine block. thankfully the vehicle did not catch on fire.

The engine is failing with the light on. it is not getting enough power and is a safety risk. i only have had the car for a year and a half and the dealership i have gotten it from won't do anything. it has had a air compression test, new spark plugs, and has been reviewed by multiply parties saying it is not deem road safety. i called the kia dealership and it says all the recalls were done but it doesn't seem like it. they are saying i pretty much need a new engine, i have not even had the car that long.

Driving on highway, vehicle lost power. ultimate diagnosed as a seized engine. car was towed to our mechanic. after contacting kia, they had us tow it to a local kia dealer. after they diagnosed the same seized engine, they said they would not pay for repair, despite their being a class action suit settled by them. car was brought back to our mechanic and a used engine was put in.

Pulled up to stop sign car stalled. would not turn over. after a while it started, but was knocking. called my grandpa and he said engine was low on oil and connecting rod was knocking, no warning light ever came on. the safety issue at the time was that i was in a rural area with my 2 year old daughter in about 45 degree weather. c

The contact owns a 2016 kia sorento. the contact stated that the gear shifter would not shift out of park. the contact had to use a screwdriver to override the gear shifter. the vehicle was taken to the dealer; however, the diagnosis was unknown. the vehicle was not repaired and remained at the dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 75,000. the vin was unavailable.

The car was well maintained and oil was full but the engine started knocking over a short period and then came to a stop when switched to reverse. it can be turned off and on but the sound would continue. the gear shift and the steering would lock.

This vehicle has 64,554 miles on it and is under six years old. the oil has been changed regularly per the manufacturer's instructions, the engine is using an excessive amount of oil, 3/4 of a quart in less than 500 miles. this has to be due to a manufacturer's design flaw or production flaw. the engine is under a manufacturer's warranty for 10 years/100,000 miles. from abundant information available in the public domain, the manufacturer will not address this problem. it is available for inspection upon request. if the engine oil usage while driving causes the oil level to drop too low it could cause a catastrophic failure of the engine and an immediate stoppage of the vehicle while in traffic, putting my safety or the safety of others put at risk. the problem has not been reproduced or confirmed by a dealer or independent service center. from abundant information available in the public domain, the manufacturer will not address this problem. the vehicle or engine has not been inspected by the manufacturer, police, insurance representatives or others. from abundant information available in the public domain, the manufacturer will not address this problem. i check the oil dipstick level very often and have never let the oil level fall below the "add line." there has not been any warning lamps, messages or other symptoms of the excessive oil usage problem other than me checking the oil dipstick level. the excessive oil usage problem first stared to appear at the 50,210 odometer reading on 12-15-2020

Oil leak brakes out stopped running makes knocking noise when pushing gas pedal

This car is consuming oil at an alarming rate. there is not an oil leak on the ground or black smoke from the tailpipe. i have taken it into the shop and was informed that the oil consumption is in the acceptable range for kia. i have to add over four quarts of oil every 3,000 miles between oil changes. with that much oil sitting in the engine burning off at some time or another is a fire risk. also the warning light for a low oil does not come on. in my experience with this vehicle it has only flashed one time and when i checked the oil there was nothing on the dipstick. i have turned this information into kia and my extended warranty company and neither one want to take responsibility and properly fix this motor with the known issues. apparently my vehicle is not the only vehicle with the same motor by kia who has had this issue. i would prefer to be proactive and have my motor replaced properly or fixed before my car catches on fire as this issue has resulted in many kia vehicle fires. as grandmother of three under the age of 7 it would be very difficult for me to remove all three of my grandchildren from an emergency situation that could be preventable.

Sat jan 8, i was on my way to charlotte,nc from cola, sc; vehicle started losing power and eventually stopped. i called my husband to come and get me. we left the car overnight and picked it up the next morning. it started and we were able to drive it home. the next day it started doing the same thing. took it to a mechanic that checked it and said that one of the cylinders was not firing.

Passenger door handle pulls off of door. unable to open the door from the exterior. this is the second occurrence after already replacing the handle 6 months ago. faulty design causing safety concern if someone needs to be accessed thru door.

Vehicle has been burning a quart of oil every 1000 miles. last week the engine light came on. i checked the oil and added 2 quarts. the engine light didn't go off. i checked the code using a engine code reader. it stated a p0303 code. my auto parts store said it was most likely an ignition coil on cylinder 3. i replaced ignition coils and the engine light was still on. the car lost power and made some knocking noises. the car was towed to ft. bend kia. they advised that the engine was blown and zero compression on cylinder 3. i have read 100's of complaints on this particular model blowing engines and kia not standing behind correcting them. i am hoping to find a class-action lawsuit for this issue.

I was accelerating to pass another vehicle, and when i got passed the other car, my engine shut off. i could not accelerate. all i could do was coast to the shoulder. my engine light was on at that point, as was my oilcan light. my car was dead on the side of the road. i turned it off and tried to turn it back on again, but the engine would not turn over. only the electrical system was working. i had it towed to a shop, where i was told that this was a "known problem" with kia engines, but i had never had any issues with the vehicle before. they replaced my engine, at a cost of $8000.

There was no warning light to tell me that my engine was almost out of oil. i was checking my dipstick to see my oil level and was shocked to see that there was almost no oil on the stick. this engine definitely burns through oil faster than it should and you can see there are scorch marks on my dipstick.

I have knocking, clunking noise coming from steering column. which leads me to believe that it is the flexible coupler. also, when driving anywhere at speeds of 45mph or higher, the steering wheel sticks and i have to give force to correct the steering wheel. it is worse when turning on ramps on the highway because i am constantly adjusting the sticking steering wheel throughout the turn.

The contact owns a 2016 kia sorento. the contact stated while driving 65 mph, the vehicle stalled without warning. the contact called the local dealer and was informed that they were totally booked up. the vehicle was not diagnosed or repaired. the contact called another local dealer ed voyles kia of smyrna – atlanta (2145 cobb pkwy se, smyrna, ga 30080, (770) 952-2621) however, the vehicle was not diagnosed or repaired. the vehicle was towed to an independent mechanic by the insurance company. the manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. no further assistance was provided. the approximate failure mileage was 67,000.

I was sold a 2016 kia sorento, vin# [xxx], by salesman [xxx] and [xxx] from " ride 4u level up auto sales located at 5599 34th street north, saint petersburg fl 33714. upon purchase, i took the car to get an oil change and have been consistent with top offs every other week at the local jiffy lube. on december 15, 2021, i was on the interstate with my kids in the vehicle. out of nowhere, no ignition warnings or alerts, stopped. i noticed i was pushing the gas but the car wasn't accelerating. scared beyond measure with my kids in the car ranging from ages 16 to 11 months old, i panicked but got us over to the median lane. once the car came to a complete stop, i called a tow company. once they arrived, they checked the car for any codes, which showed nothing. i called [xxx], and he apologized and told me to have it towed back to them and it would be looked at the next day. kia manufacturers have serviced and said the engine blew due to the dealership not getting a recall serviced before selling me the car. i only had this vehicle up and running for three months due to ride 4u/ level up failure to get manufacturer recall did before putting me in my innocent kids in a faulty vehicle that could have been demolished by a semi truck on the interstate on december 15 when it gave out on a busy highway during high traffic hours. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Car is currently being worked on. i was told i needed a new engine. the car ran hot one day i immediately added antifreeze and parked the car when i started it again it ran fine. the next week it ran hot again and now i'm being told i have to pay 9000 for a new engine. no check engine lights came on and no warning. i'm out of a car because i don't have the money for the new engine.

Car uses oil frequently, even after i get an oil change. the oil light does not come on when oil is low. it is low before my oil changes. on 1/22/22 my check engine light is on and it says p303 with cylinder 3. replaced the coil and the check engine light is still on. the engine is sputtering and it takes 2-3 times to start. this started all of a sudden. it is frustrating because i took it to a kia dealership last year and told them the problem. they told me it was a recall but it was only for up to 100,000. so they only put oil in it and basically sent me my way. so there are two issues going on and it doesn't matter the mileage because several kias are having identical issues.

The contact owns a 2016 kia sorento. the contact stated while driving 70 mph, the check engine warning light illuminated. the contact pulled over and had the vehicle towed to her residence. the vehicle was then towed to the local dealer to be diagnosed. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure but offered no assistance. the failure mileage was approximately 134,000.

1. abs system- anti-lock braking system sensors goes out and not working correctly reading which creates safetly hazard in preventing possible collisions 2. lighting-interior instrument panel-light dims and or goes out completely while driving which creates saftely hazard in vehicle operation. 3. windshield wiper system and reservior defectives- wiper motor issues and leakage from faulty tubing and reservior leakage issues.

The purpose of this complaint is to ask for help to get my 2016 kia sorento engine problem fixed. the engine oil consumption issue is a known issue. my check engine light started flashing and the vehicle went into limp mode. i contacted the kia headquarters (july 23,2021). my sorento was towed to alm kia in union city, ga where it sat for 10 weeks waiting for them to evaluate the vehicle. i moved my sorento to rick case kia for evaluation and repair on october 13. they change the spark plugs and topped of the oil. however, it was consuming oil at a rate of 3-1/2 quarts every 1000 miles. the kia dealership is reluctant to fix the engine of my 2016 kia sorento, and the service advisor at rick case kia said make sure to keep oil in the engine. i did that faithfully. since then i’ve had the evap system evaluated, replace the gas cap, the canister purge valve, and added 15 quarts of oil. after all that, my sorento’s engine failed on december 16, 2021 on i75 in atlanta ga. i had the vehicle towed to nalley kia in stonecrest georgia. they diagnosed the head cylinder as the problem and said it was not covered by kia extended warranty. i also have “my warranty forever” as a second protection product. the service manager at stonecrest kia contacted my warranty forever to open a case with them. one of the requirements from my warranty forever was for stonecrest kia to send them pictures of the parts that failed. they would cover the labor cost of breaking down the engine to obtain the pictures if the defects were covered under the warranty if not i would be responsible for the labor cost. the service manager at stonecrest kia said his tech was out but he had four certified technicians next door at his hyundai dealership to do the work. i authorized obtaining the pictures however at this time nothing has not been done. the warranty company is still waiting for the pictures. in the meantime i have run out of money to rent cars to get to and from work.

Occasionally when using the left turn signal the right turn signal will turn on after turning left. vehicle has not been inspected

Vehicle has always been serviced through kia service center so upon taking the vehicle into service for a sudden severe oil leak repair and to service the water pump as fluid was not circulating through the radiator, and while all the services were done they found the vehicle still over heating so they did a compression/block test and found blown head gaskets. as stated on the invoice of the service done : vehicle needs engine replacement. i paid for labor and parts for services done for a total of $1539.49 and had to tow the vehicle from the kia service center back to my residence inoperable. it should be noted after this event i have research that the kia 3.3l v6 engine has had this same occurrence for many kia owners with this engine. they also have filed complaints, with no recalls from kia on this defective engine. in all this stated above, there were no indicator lights or engine light indicating any problems with any of these situations, only my own visual inspections that noticed the sudden severe oil leak and coolant/heating problem that i brought the vehicle in for service.

The contact owns a 2016 kia sorento. the contact stated that while driving at various speeds, his vehicle would overheat. the contact stated there was no warning light illuminated. the contact stated that he added water into the coolant reservoir and waited before restarting the vehicle. the vehicle was taken to be diagnosed by an independent mechanic and he was informed that the engine needed to be replaced. the local dealer was contacted and informed him that the head gasket was blown and that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and notified of the failure. the approximate failure mileage was 120,000.

Steering sticks causing over correction. the car has 76000 miles on the odometer. the steering column has to be replaced at a significant cost. this is not a new problem to kia… they should issue a recall and pay for the cost of repair.

The contact owns a 2016 kia sorento. the contact stated that while driving uphill at 30 mph, the vehicle started making abnormal loud clunking sounds and stalled. the contact stated that as the vehicle started rolling backwards, he depressed the brake pedal, parked the vehicle, and engaged the parking brake. the vehicle was towed to the contact's residence. the vehicle was then towed to an independent mechanic, where it was recommended to take the vehicle to the dealer. the vehicle was towed to the dealer where, it was diagnosed that the engine had failed and needed to be replaced. the dealer informed the contact that the manufacturer denied covering the cost of the repair because the vehicle was out of warranty. the contact referenced nhtsa campaign number: 17v224000 (engine and engine cooling). the contact followed up with the manufacturer but the manufacturer did not provide any assistance. the vehicle was not repaired. the failure mileage was approximately 61,139.

Unknown. the blind spots warning sometimes works and sometimes it doesn’t. the same goes for the backing warning. the car will not lock itself with the key control or manually. this problem has happened a few times already. one of the lights at the driver side isn’t working. (inside light)

My car cut off out of nowhere

The check oil light did not illuminate, a oil change was not due for another 1,200 miles. the engine shut down and needs a 100% replacement totaling over $6,000 in repairs. if something as simple as the oil light emitted the car would not have been drove on.

I was driving on the nj turnpike in about 70 miles per hour and then suddenly i hear a big noise coming from my engine (clack and clack). then my car stopped and needed to call a towing truck to take it to the mechanic and according to the mechanic i will need to replace motor(engine) to drive your car again. my car is on the parking lot from my house.

The gear shift will not come out of park. i had to stick something in the manual brake release hole to shift out of park.

Timing chain broke with no warning and only 70114 miles one car.

Driving on the highway, the check engine light came on and the car began running rough. i pulled over off the highway as soon as i could and had the car towed. i was told the car has no compression on cylinder 3 and has codes p0300, p0301, and p0303. kia tells me i need a new engine at estimated cost of $8800. prior to this event the vehicle has been burning excessive oil (no oil light on despite once needing to add 4 quarts). dealership did 2 oil consumption tests on separate occasions and told me it was burning oil within normal limits and took no action.

Usually when raining i get a "blind spot detection canceled " notice on the dash and bsd does not work

The contact owns a 2016 kia sorento. the contact stated that the vehicle was consuming an excessive amount of engine oil. the oil warning light was illuminated. the vehicle had been taken monthly to the dealer since august 2021 for an oil consumption test. the contact was informed that the vehicle consumed a quart and a half of oil every 800 miles, and that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 81,630.

In september 2021 between regular oil changes, lost most of oil and check engine light on. after using many quarts of oil, service center replaced the valve cover gaskets needed. misfiring of engine traced to cylinder damage due to loss of oil. evaluation and diagnosis by local independent service center, recommended replacing engine.

The vehicle has failed to accelerate in various situations, i.e., after coming to a complete stop and turning onto a street with opposing and oncoming traffic. the issue has occurred intermittently for ~two months. sometimes weeks without the issue resurfacing. today, after running one errand early in the morning, the engine check appeared when we started the car and the vehicle went into limp mode. we barely got the car home, with little control of the acceleration. we could have been involved in an accident if this occurred while on the highway or turning onto a street from a heavily traveled intersection. this is a severe safety issue.

The contact owns a 2016 kia sorento. the contact stated while driving 65 mph the vehicle experienced an unknown electrical failure and was taken to an unknown dealer; however, the mechanic diagnosed the vehicle and stated that no issues were found. on another occasion while driving 35 mph and depressing the brake pedal while she was approaching a stop sign, the vehicle jerked abruptly, stalled, and lost electrical power. the contact stuck her arm out of the window to notify the vehicle behind her. the contact depressed the brake pedal to stop the vehicle but it felt rigid and failed to respond. the vehicle continued to roll until coming to a complete stop. the contact stated that the vehicle restarted independently. the contact veered to the side of the road. the contact then continued to drive the vehicle; however, the vehicle was jerking while driving. the contact pulled into a local pep boys for an oil change and continued to drive. the dealer was notified of the failure and an appointment was scheduled for diagnostic testing. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 65,000.

The head bolt was stripped, because it was entered backwards causing the head gasket to blow, the right-side cylinder head to be replaced, along with the oil filter housing, because it was cracked. the vehicle is available for inspection upon request. engine could've locked while driving, killing us, and others. the problem was inspected by the manufacturer, warranty representatives, and kia mechanics. after a bg cooling system service was completed the smell of antifreeze/coolant stayed with the vehicle. a recheck by the kia mechanic found the flush was blocked, and they re-flushed the cooling system. after that the temperature gage was moving from hot to cold, the fan continued to stay on after the vehicle was shut off.

In august of 2021 i received a mailer notifying me of a recall & software update to prevent my engine from blowing up. i immediately scheduled the software update for the begining of september and that was completed. in october of 2021 i was driving the vehicle when it began to make an odd noise. no dashboard lights were triggered -so i tried to get to my next stop to evaluate, on the way the vehicle remained on but the ability to use the gas and actually increase speed ceased. it was sputtering when i was able to pull off into a parking lot and the check engine light finally appeared. we evaluated the oil and it was dry. no oil lights ever appeared. had this occurred on a highway or busy roadway this could have had a tragic ending. the vehicle was regularly serviced per service schedule. the vehicle had a recent oil change before the software update and a multipoint inspection with the software update. the vehicle had to be towed and evaluated at the dealership which determined it was covered under the new warranty due to class action lawsuit on the faulty engines. repairs took almost a month and the warranty coverage was denied and argued repeatedly.

The engine is knocking. you can hear it when the car is stopped. the engine has gradually been burning oil. the oil comes on 3500 miles after a synthetic oil change consistently. this is has occurred since 80k miles. the car is currently at 94k miles.

While i was driving on the highway my car jumped then the engine light came on and the car just died. they was this really weird smell that was coming from the car as i was pulling over. i then opened the hood of the car and the engine was smoking. i looked under the car and oil was coming out from the bottom engine block. i grabbed my stuff and walked as far away as i could because i was scared the car was going to catch fire.

The contact owns a 2016 kia sorento. the contact stated that while driving at various speeds, the vehicle would hesitate or fail to accelerate upon depression of the accelerator pedal; the check engine warning light was illuminated. the contact initially took the vehicle to an independent mechanic where a diagnostic code showed that the throttle position sensor was defective. upon further investigation, the contact discovered nhtsa campaign number: 15v089000 (vehicle speed control) which he linked to the failure. the vehicle was then taken to the dealer and he was informed that his vehicle was not included in the recall. the manufacturer was notified of the failure and provided information about an extended warranty that the vehicle qualified for; however, upon calling the dealer, the contact was informed that his vehicle did not qualify for the warranty. the vehicle was not repaired and remained in the possession of the dealer. the failure mileage was approximately 69,500.

While on the highway and driving 75 miles per hour, the car engine seized with no warning at all. there were no warnings on the dash and the engine completely died. the mechanic said he has already had 3 of the exact same instances happen this week alone. the mechanic himself had the same exact issue happen. he explained there was oil in it, and this is a nationwide problem with kia sorento's. my dealer said they can't even diagnose the car for two months! once it's approved to fix, it will be another 2-3 months! the car only had 94,500 miles on it. i asked the dealer what folks are doing and she said they're buying "beater" cars in the meantime. well we are all left with no trade in value for our car, we have no transportation for 6 months, and vehicles are at an all time high right now. what are consumers supposed to do?!? kia needs to make right with this. most folks can't afford to be without a vehicle for 6 months.

The car was purchased new in 2016. paint began peeling above the passenger door august 27, 2021 at the dealer service center carwash after a routine oil change. its been peeling more since then. we have read of other owners having very serious paint peeling on there sorentos. estimates to repaint the panel are up to $1000. the car has 71,000 miles on it.

Bought this vehicle used, at 98k miles, regularly serviced for oil changes, wasn’t due for an oil change for about 1k more miles and while driving down an interstate- the vehicle would not go above 65 mph. pulled over and the oil was low, got it home and had the oil changed, still had issues so had it taken to a full service shop at 106k miles where i was told it was just a misfire so they replaced spark plugs and coil packs, drove it for a total of 30 minutes after picking up and the check engine light began flashing so i took it back to the shop where they told me there was knocking in the engine and it would need to be replaced.

Took vehicle in 2 day after i received recall notice.dealership availability was 2 weeks away they told me i needed a starter and few sensors and my bill would $1700. after borrowing the funds called to pick vehicle up and was told by manager he let his master technician take a look at it trying to figure out why i needed a starter. master technician turned the engine and it locked. they say i’ll have to replace the engine at the cost of $8000. reason waited to late to bring recall in. which is insane, i still owe $10,000 on the vehicle that’s not running. your facilitation in this matter is both wanted and appreciated. respectfully

My 2016 kia sorento stopped as i pulled in my driveway. engine was seized up and i had no oil light indication, or any light of any kind before this happened. took it to dealer and they said i had to replace motor. they wanted $10,000 to replace it. it only had 70,220 miles on the motor. i’ve driven a couple dozen cars over my life time and have never had an engine fail. this was is january 2022.

Paint chipping in large areas occurring rapidly over the course of 6-7 months with no external damage or accidents to cause this.

The contact owns a 2016 kia sorento. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power. the check engine warning light was illuminated. the vehicle was towed to the contact's residence. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 111,101.

In january 2022, as i was driving approximately 45 mph, i happened to check my dashboard to see my temperature gauge was on “h” without any warning lights and light smoke coming from beneath the hood. i was approximately two miles from my home so i turned on the heat at full blast to draw some of the heat from the engine to the vehicle's cabin. after checking under the hood, i noticed the coolant level was below normal and based upon that observation, drove it to a nearby auto repair and service location for further review. two days later, ! was informed that a gasket on the coolant side of the engine had failed and an engine replacement was necessary. they further suggested i contact my dealer to determine whether the engine replacement would be covered under warranty or was part of a recall. after contacting my local kia dealer (the largest kia dealer in virginia), i arranged to have it towed to them to have a full diagnostic run to determine whether the engine needed to be replace. although our vehicle was not one of the 2016 models under the engine recall, we were told that if certain conditions were met, kia america would replace the engine at no cost as it would be covered. after having our vehicle for four (4) weeks, our dealer confirmed the engine gasket failure (on the coolant system side), that it was a manufacturer defect and requested kia america replace at no cost to us. our dealer confirmed that all service (including oil changes and schedule maintenance) was performed by them from the time of purchase (showroom floor new; bought car with 5 miles on it) while the car was under warranty (up to 100k miles) and the service was up to date. with that information, kia america denied the request for the engine replacement.

Oil burning fast, oil light never came on to notify me of low oil levels. car stalled and is now making knocking sounds. i have to have my car towed to the dealership to see what is wrong with it.

Kia stated this “the heads are blown and not repairable after the threads were pulled through the block.a replacement engine is quite expensive, $13,433.85+tax.” the coolant leaked and kia repair was not sure whether the heated engine caused the fluid to leak or whether the fluid leaked causing engine to over heat. still owed $5k on this car at time of loss. kia refused to consider repair under goodwill.

My vehicle is exhibiting symptoms of a defective gas pedal as described in kia recall sc115 for the 2016 kia sorento. however my vehicle is not part of the recall group. i took my car to the dealer to request this recall (sc115) be done on my vehicle but they would not make an exception. my vehicle is unsafe to drive because the accelerator pedal will randomly stop working causing the vehicle to go into "forced idle" mode for several minutes while driving on the road. this is dangerous because the car just idles and will not accelerate. kia dealer has inspected the vehicle but will not assist me with this recall issue.

.the contact owns a 2016 kia sorento. the contact stated that while driving at an intersection, the vehicle stalled with the check engine warning light illuminated. the contact stated he was able to pull over in a parking lot and had the vehicle towed to an independent mechanic to be diagnosed. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 55,673.

I was driving and suddenly the car started to hesitate. i pressed the gas down more but the car continued to lose power. the car did continue to drive, but only at about 35 mph. i was luckily very close to a rest station on the new jersey turnpike. and as i was coming up to a toll, the rest of the traffic was slowing down. if this had happened a few miles later, i certainly could have been in an accident as i slowed down and the rest of the cars would have continued to speed by. the car was towed to my kia dealer as the check engine light was flashing and i did not want to drive it there due to the distance i was from the dealership. their analysis found that cylinder #1 fuel injector was stuck in an open position. this caused the spark plug to become fowled. both the cylindar and the plug had to be replaced. to date, it appears that the fix was successful. the dealer said there was a possibility that the catalytic converter may have to be replaced if i drove too long with the fuel injector not operating correctly. i drove approximately 2 miles. there were not warning lamps, messages, or other symptoms before the problem. no police or insurance company representatives involved.

I was driving on route 78 (an interstate highway) when i heard a loud "pop" and suddenly my sunroof's glass was raining down on me. the front window of my sunroof totally shattered leaving a huge hole in the roof. luckily, i did not lose control of the vehicle as i tried to figure out what happened to the sunroof. i recently had to have the car towed and i did not want to wait for another tow truck so i drove home with the huge hole in the roof. upon my arrival home, my husband met me with the shop vac and he cleaned up the glass. his notes about the situation - there were no scratches or dents on any part of the car, there was no foreign object in the car that may have fallen through the roof, and he thought that the amount of glass he vacuumed out was not all of the glass missing from the roof. he believed that a lot of the glass must have burst out of the window and onto the highway. the next day when i drove home (in another car as mine was unable to be used for several days), i looked to see if i could see an unusual object on the side of the road that could have perfectly missed my windshield but hit my sunroof. there was nothing out of the ordinary on the road. fyi - the day's weather was fair, in the high 50-s to low 60-s. it was a cloudy but dry day. i posted my harrowing experience on facebook, and a friend told me about the nhtsa.gov website. upon searching, i found that several other 2016 kia sorentos had exploding sunroof issues. i reported the issue to my insurance company as i wanted to know how much my deductible was. unfortunately, the cost is coming out of my pocket. i have since had the window fixed. i did not file a police report as i honestly believed that somehow something got kicked up off the road and onto my roof. i do not believe that to be the case anymore. i did call my local kia dealer and he was shocked to hear what happened. he did not say he had any experiences like this.

I have a 2016 lx kia sorento with only 123k miles on it. when i first purchased the vehicle it had on 27k miles on it. it has done great until i reached over 100k miles. ever since, it is consuming massive amounts of oil weekly. no oil light comes on and there's no external oil leaking from the suv. i have had frequent oil changes every 2500 miles to be exact all maintenance is up to par on my vehicle. needing the dealership to try to assist with the matter as having to go weekly for top offs and monthly for oil changes has become beyond costly.

The contact owns a 2016 kia sorento. the contact stated that while driving approximately 65 mph, an abnormal booming sound was heard which startled the driver. after stopping to inspect the vehicle, it was discovered that the glass sunroof had shattered. the contact indicated that during the incident no object had struck the vehicle to cause the failure. the cause of the failure was not yet determined. the local dealer and manufacturer were not yet notified of the failure. the approximate failure mileage was 85,000.

Problems with parking lock, no release. possible body control module.

Vehicle began making a knocking sound every time we accelerated. took it to a mechanic to diagnose the problem and was told it was the engine. there weren't any outstanding recalls when we searched. while searching we kept coming across a claim settlement for the same issue, so we decided to call the 1-800-333-4542. they told us kia wouldn't replace the engine because it was already leading towards failure. we then decided to call a local kia dealership and they set an appointment for april 25th. the problem has worsened and we can't drive it anymore. a new engine will cost over 6k and we still owe 8k. it only has 76,600k miles. what a waste and it is upsetting kia will probably not replace the engine for free.

Car oil engine concern. the engine oil continues to be low and without any warning car engine oil is low. this is a high risk of burning up the engine, risk of starting a fire, and stall the engine. the car was taken to the shop where the mechanic had brought to my attention engine oil is low and had asked me when was my last oil change. the mechanic then did another inspection where the mechanic didn’t see any leak but want me to constantly monitor my car engine oil. the mechanic also added 2qts in. as i monitored my car, oil seem to be leaking on parking, while no warning switch is on.

We purchased the vehicle used in june 2021. the dealership did an oil change. we took it to ntb for an oil change 6 months later, within the recommended mileage range and the mechanic said it was bone dry. he put 5 quarts of oil in and said to return in 1,000 miles. no sign that there was an issue. once we returned to have the vehicle inspected, the mechanic did an oil change and sent us on our way. here we are around 3,000 miles after the oil change and the vehicle is bone dry again. the vehicle shut off while driving (turning a corner, was able.to safely steer car into a field). the vehicle started right up and the check engine light came.on and the oil light flashed briefly. we filled the vehicle with the proper oil. turned the car on to cycle through. drove it around the block and it qas sluggish around 25mph and an awful noise was coming from the engine. vehicle is parked in the driveway, unable to be driven.

The motor driven power steering (mdps) has failed on our 2016 kia sorento on three separate occasions, with the most recent on march 25th, 2022. each time we have taken the vehicle to our local kia dealership, the 1st time they confirmed the issue and provided us an estimate of near $5,000.00. we differed the repair, which appeared to be wise as we received a letter from kia extending the vehicle warranty for this exact issue to 5 yrs/150,000 miles. however after a 2nd incident of steering failure the dealer said "could not validate the issue" and to "bring it back if it happens again. well it happened again, this time we recorded a video which we will retain if there is another denial of service from our local kia dealer. however they denied the repair again. at this point we are extremely frustrated and do not feel confident to return to the local kia dealer we have contacted kia america, inc. although they are not standing behind their product. it is our desire and expectation that we can obtain remedy of this documented and dangerous warranty failure.

Engine failure with no warning at 162,000 miles

After 30 minutes parking in driveway rear underneath rear hatch erupted in flames. flames engulfed entire rear of vehicle. only outside no damage from fire inside vehicle. started in trailer hitch rear area. hitch was installed by kia dealership when we purchased vehicle. hitch was never used.

My oil light was flickering on for a second when taking a sharp curve or turn, checked it to be safe because i am so for a oil change and it was bone dry, there was absolutely no oil in it at all but the light never came on. i had to add 4 qts of oil just so i had some until my service appointment in two days. why isn’t the oil light coming on to indicate low or no oil in the vehicle?

Engine failure without warning at 88,000 miles. car has been driving fine got an oil change 4 days ago. today was driving to work and started hearing a knocking noise and ended up having to have car towed.

Vehicle has excessive oil consumption. not leaking, but burning oil at a rate of 1 quart every 500 miles. after 65k miles it has been consistant. now at 115k the engine is clicking like there is a bent valve or something. this needs to be addressed by kia,

The rear suspension cross member on my kia has cracked in two places. this item has been recalled on other kia sorento's. the nhtsa campaign id is 16v480000. this is a factory defect but kia says it only applies to a cetain number of vin numbers. kia needs to apply this recall to more vin numbers, especially the parts that have cracked. as kia says in its recall, this could cause a serious accident if the suspension gives out.

Engine making a knocking sound. had to have my car towed.

During a mpi, valve cover gasket was brought to my attention as needed. i was told that i had a very small leak. during scheduled service maintenance, service advisor requested spark plugs and fuel assembly part to be done to since getting gasket cover replaced. i was told that i could wait due to it being a minor leak and it wouldn't cause any problems yet after discussing concern of oil leak and an upcoming road trip that i'd rather be safe than sorry. previously had knock sensor replaced(recall item). since having the gasket cover, plugs, fuel assembly, and topping off oil, i have noticed a white smoke today( near oil dip stick and oil cap), oil consuption still burning fast (very light travel since repair) and louder idling noise. there has never been a low oil light coming on or any other lights since i've had the knock sensor(check engine light near the end of last year) recall part fixed. i don't want to be stranded nor lose an engine with only 123k plus miles. i'm afraid that this issue may be related to all the other kia engine complaints and cause more unseen damage. i do have pics on my phone and videos. my vehicle is still being paid on via a very high interest rate and is my only source of transportation. i also have my receipts for oil changes not documented under carfax....car fax is not correct with the vehicle maintenance information. the shop that did the repairs isn't the same shop that pointed out the valve gasket cover but the are part of the same car shop..different locations

A couple of months ago, we parked the kia in the garage and the next morning, went to start the vehicle and attempted to put it in gear and the shifter button would move depress. we ended up replacing the brake switch but the problem remained. we took the vehicle to our local mechanic who ran a number of tests and determined the fault to be within the bcm module. tests performed. they measured the voltage from the brake switch and validated the proper voltage was there. they went to the interlock solenoid at the shifter and verified the solenoid is functioning properly when provided ground. they went to the bcm (body control module) connector and provided ground from the connector to the solenoid to validate there's no problems with the connectors or wire and this worked. based on these tests, they have determined the bcm module to be at fault, either not detecting the brake is depressed or the bcm is detecting it, but it's not providing the ground needed to the solenoid. at the moment, we have resorted to pressing the shift lock release to operate the vehicle.

I was driving my 2016 kia sorento up a steep hill when all of the sudden my vehicle lost the ability to climb up. this street has many fast drivers on it, even though it was residential. i turned down the hill and when i got to the bottom my car was making a crazy loud sound from the engine.

There was no indication or codes that informed us of the engine burning oil and without knowing it caused complete engine failure.

My kia started making knocking noise. no warning light came on while driving car home check engine light came on and car just quit. engine is seized up for no reason .checked recalls but says none. but there was a major recall on these engines but i just bought this car from dealer 3 years ago . and, when i give it gas it don't always accelerate..i can have gas pedal to floor and go nowhere then all the sudden it will finally lunge forward. i have almost been hit a few times in my car. there has to be something wrong

Sorento had been driving fine and then out of nowhere had engine failure. kia is refusing to take responsibility and rectify the situation due to them saying they sent something out in july of 2018 in which i didn't even own the vehicle then. the dealership where i purchased my sorento from never advised of there being an issue or any improvement

Car burns oil excessively at a rate of 1 quart each 300 miles. no low oil light has come on to warn driver.

While driving on i-35, going 75 miles an hour the engine locked. no warning lights came on, just completely shut down. unable to pull to the side of the highway. very dangerous towed to dealership, yes it’s available to be inspected as warranty says it is not covered under a recall. again very dangerous

The car engine was using excessive amounts of oil at 80,000 miles. the dealer in an attempt to save the engine did a major flush. several components failed within 10,000 miles of that service. spark plugs, fuel pump and catalytic converter. the car would lurch forward. it stalled at 65 mph! we were scared it would start on fire or stall again. the first time it happened there were no warning lights. after the spark plugs and fuel pump were replaced there was an engine warning light on. the dealer did check it out and the latest test revealed a hole in the catalytic converter. they could not guarantee that that was the only issue. we chose not to have any additional repairs and sold the car at a loss because we were scared to have our grandkids in the car.

Driving 60mph, car seemed to be stalling under acceleration. car was making a knocking sound from the engine. i was in a construction zone, with no shoulder/no pulloff. i managed to crawl to the end of construction and pull off to the side. how i didn't die that day only god knows...was traveling to see my mom mother's day weekend, had my 170lb great dane and 60 lb labradoodle with me. no tow company could help with transporting my dogs; only the car and me. i ended up stranded waiting for a ride for hours. car was towed to dealer; dealer confirms the engine and all components were a total loss (theta ii engine, 2.4 liter, gdi). repair estimate at $8,360.00!!! that is more than half of what the car is worth!! multiple attempts to have kia acknowledge the problem, only to be told by them that it's my fault i didn't have the recall repairs made in 2018. that's funny (in an awful way), because i never received anything about a recall. ever. had oil change the week prior; oil lamp never came on, i was just going by the valvoline sticker as to time to change. they told me it was bone-dry, not a drop of oil. i wish someone could help me. this will ruin me financially.

-i was driving my vehicle in a parking lot, stopped at the stop sign to let a car pass and hit the gas pedal and the car did not move. - my concern is what could have happened if the transmission died while i was driving. -the problem has been confirmed by the dealer that the transmission needs to be replaced. the car has less than 31,000 miles on it. i am a 2nd owner, and i only put 7,000 miles on it in 3 years but it was out of warranty. kia even denied a good will replacement. - there were not any warning signs, message or symptoms. unfortunately i have to pay 3200.00 to have it replaced and i spoke to kia and they said that there was nothing they could do. it seems strange that a vehicle with less than 31,000 miles would have a transmission just die without any warnings.

The paint on my 2016 kia sorento it's peeling off. i went to the dealer where i purchased it and still owe $10,000 they do not want to help me.

This car repeatedly has had issues with using oil on a weekly basis and many times it has stalled in heavy traffic, one of which almost caused a collision. i have taken this in for numerous repairs. my most recent incident i was informed by my garage that my engine was now junk.

My car started making a knocking and squeaking sound and was shaking really hard and the check engine light started flashing and it just shut off and when i cranked it back up if wouldn’t stay cranked

Paint is peeling while driving obstructing my view and potentially other drivers

My paint is peeling. kia sorento snow white paint peeling chipping and delamination

A month after an oil change, i learned that the engine was extremely low on oil. i had to put 4 quarts in it. check engine light barely came on. i’m at 79,000 miles and next oil change should be at 82,000 miles

The contact owns a 2016 kia sorento. the contact stated while driving 55 mph, the vehicle lost motive power and stalled. there was no warning light illuminated. the contact pulled over to the side of the roadway and noticed that several unknown warning lights were illuminated. the contact was unable to restart the vehicle. the vehicle was towed to an independent mechanic and then towed to an authorized dealer. the vehicle was not repaired. the manufacturer was informed of the failure. the approximate failure mileage was 135,000.

After only six months, my 2016 kia sorento suddenly lost power while i was driving on the freeway, after my trusted, local mechanic ran a diagnostic, he told me that my car was done for but kia would stand behind their product, they have a 100,000 mile or ten year warranty for their vehicles. it was a frightening and frustrating experience but at least i was comforted when he told me kia would take care of it. kia is not honorable, they are not standing behind their products. two days ago, i was told that kia is denying my claim. how disappointing. i will pursue this matter to the end. kia knows that their engines are prone to catastrophic failures. i was told by a kia employee that i didn't maintain my vehicle adequately, i have records to the contrary. this is wrong.

The driver side rear door handle does not open the door. the door is able to be opened from the door handle on the inside, and it can be locked and unlocked. this could create an unsafe situation in which a parent is unable to reach a child in the second row who needs assistance. having two methods of entry and egress (i.e. a driver side and passenger side rear door) in the second row contributes to the safety of the car, and having one entry/egress while another entry is impaired could present a safety issue. the car has not yet been brought to a service center for evaluation, and the car has not yet been inspected for the issue. there were no warning lamps or messages indicated by the vehicle. leading up to the driver side rear door handle malfunction, the door handle was noted to have a weaker tactile "click" feeling that is typically sensed when the door's latch actuates to open it.

I was driving entering a highway accelerating and my car just died; the engine and oil light came on and there was no power. there were no warning lights or indication that there was any problem. i managed to get over and off the busy highway by coasting and was in fear for my safety. took the car to kia dealership and was told after waiting for two weeks for the required diagnostic service. they told me there was internal engine damage due to a bearing failure. this is not covered by warranty unless i had the software upgrade that was available since 4/18. i never received that notification; i have received several other notifications, but not the one about the software upgrade. now they state it's outside the warranty with zero coverage.

The one cylinder went before 100,000 miles…..wasn’t too much longer till the next cylinder went and she was done….going through putting a quart of oil in it every single day for over 6 months……junk

Vehicle cranked but didn't start after sitting for a few hours. vehicle was towed to kia dealership. dealer advised piston ring failed and engine lost compression. new engine was needed but was not covered by dealership nor the lifetime engine warranty. the repair cost almost 6000 dollars.

My car has the pearl white paint, it started peeling in 2021 and now is increasing. it mostly on the hood of the car.

White pearl paint finish is flaking off on hood and along roof line at windshield. no impact or abrasion caused this. from reading other complaints this appears to be from incompatible primer used at factory

My 2016 kia sorrento caught fire. i was driving off of the highway, with no issues, when i heard a tapping noise. i stopped at the light, turned right, and as i started turning it suddenly sputtered and stopped. i tried to accelerate to get the car out of the lane of traffic, when smoke started coming out from under the hood. people next to me started yelling that my car was on fire and that i should get out. at this point i got out of the car, and within minutes the entire undercarriage and front part of car was engulfed in flames. the fire dept put the fire out, and the fire marshal and my insurance is investigating.

I took my vehicle to aamco and was told my engine has went out. the estimate to fix it is $10,000. i am currently paying on it still i called evergreen kia whom i got the car from and was told they have over 18+ vehicles with the same problem. i was told to call other kia dealerships to see if i can get it repaired elsewhere. all other kia dealerships said they were backed up as well with the same engine problems. i tried to trade it in no one wants to because the cost of repairs and the $13k i owe doesn't equal out.

Last weekend we were driving our 2016 kia sorento with 111,000 miles on the highway. it started to lose acceleration and i had to pull of on the side of the highway. the vehicle started smoking and antifreeze leaked out all over the right side of the vehicle. this put our family at risk because there were no warning lights and it occurred on an extremely busy highway where are drive anywhere from 70-90 miles per hour. the vehicle was towed and inspected, we were told the head gasket was leaking. no other symptoms were present prior to this occurring and this is the only problem we have really had with the vehicle. all of the mechanics i have talked to about repairs refuse because these motors are known to be very risky to repair. our local kia dealer where we purchased the vehicle even stated that it's not worth fixing. new engine replacement are unavailable and buying a used engine is roughly $6,700 before any labor because so many of these engine issues have occurred.

The contact owned a 2016 kia sorento. the contact stated that while driving approximately 20 mph the vehicle suddenly lost automotive power and the check engine light had illuminated. after stopping the vehicle smoke and flames were present coming from under the hood. the fire and police departments were called to the scene and the flames were extinguished. during the incident, the vehicle was destroyed. a police report was taken at the scene and the vehicle was towed away. the cause of the failure was not determined. the local dealer and manufacturer were not yet notified. the failure mileage was 73,000.

Paint is chipping off in large chunks on various places on my vehicle. i did see another kia sorento (white and same year) that had the same issue happening on their vehicle. there is clearly an issue with the white paint from that year. there has not been any incident that has caused this to occur, it seems to have happened randomly.

My family and i own a 2016 kia sorrento vin [xxx] that we purchased from a dealer in august 2017. it was reliable transportation; we were very pleased with it; it was serviced with regular oil changes, maintenance, etc., and had no mechanical issues until early september 2021. the vehicle’s temperature gauge began to register hot, i.e., way over to the “h” during operation. our regular mechanic at an aaa-registered auto care center replaced the thermostat, but the car was still overheating. after an expensive but thorough diagnosis from early november through early december 2021, the mechanics – including a kia specialist – confirmed that the head bolts were pulling away from the engine block or the source of our problem. after searching the internet, i understand that this is not a frequent occurrence but not uncommon among the same model and year kia sorento's with similar mileage. replacement engines are not available due to supply issues; there was no guarantee of success from our mechanics or the machine shop who could attempt to mill the head/engine block and drill-tap for new bolts; and the entire process was cost prohibitive. therefore, we elected not to have it repaired. our sorrento that is past its engine-drivetrain warranty with 124k miles on the odometer sits in the driveway with a year’s worth of car payments remaining. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Oil gets low without the warning light coming on and has contributed to a burnt valve or broke ring. this has caused irreversible engine damage.

Have a 2016 kia sorento 93000 miles it is pearl white the paint is coming off peeling off ,chipping off

I was driving my 2016 sorento when i noticed a knocking coming from the engine. i took it to get serviced the next day and the check engine light came on as i was driving to get the oil changed. mechanic at the oil change establishment checked the code and told me that it said the cam shaft was out of alignment. their shop refused to work on it because of the difficulty in working with kia's and their computers. i called my local kia dealer and they had no idea what the warning was but that it would be 20-25 days before they could look at it. my daughter was driving the car than night and the car stopped in an intersection and starting making a horrible clanking sound. i had it towed to kia and when they got to it they told me that the engine was blown and it would be $8,000 to $11,000 to repair it. there is an extended warranty on the oil pressure switch, but they assured me that it was not the cause of the malfunction. they told me that it was most likely lack of maintenance on my part or the wrong oil being used. i have owned the car for about a year and a half and had it maintained regularly by a reputable mechanic. i have talked to multiple people and been told that kia has a real problem with engines blowing up on them.

Wife and i where driving on the highway when we she pointed out a tapping noise. about twenty minutes later our vehicle lost all power. dumbfounded because no safety function signaled there was any possibility of over heating or oil pressure i pull off and inspect under the hood. when i pulled the dipstick there was absolutely no oil in it and the oil on the dipstick was burnt. i only have 74,000 miles on the thing and the engines blown. and kia won't help with anything even knowing this is a major issue.

Engine failure at 85,500 miles an hour into a road trip. just had an oil change on it a few days prior. no warning lights came on before the engine started to rattle at 3000 rpms. engine still rattles while car is idling.

Rear door larch fell off. this is a documented problem with this vehicle. kia dealerships have been unhelpful to resolve this issue. i feel this is a safety item with a recall on the 2015 models. latch is made with cheap plastic, and many kia’s have this issue. thanks, steve ritchie

Sometime mid may 2022 i was driving back from tri city washington. as i was passing a semi truck i noticed my car was losing some power. i ten was able to to get in front of the semi when i seen a place to pull off. during this time i noticed my dash lights were coming on. engine light. i was lucky enough to pull off where on a side road in warden, washington. my car then ceased and would not start. i had to have it towed in my home town of moses lake, washington to a auto mechanic by my resident. the name is customs auto on broadway. they said it needed to go to a kia specialist/mechanic for repairs. so i then had it towed to over turf kia dealership in tri city, wa. where my car has been sitting since the end of may 2022. nathan from over turf said i needed to replace my engine and quoted me at $6300.00 which is what i owe my bank loan with wells fargo. i only had 135,000 miles on it and not sure why all of a sudden my engine ceased. now i have filed a complaint with ntsb they gave me a complaint #11466956 on kia and their recalls. i had a recall repair on it september 2017 and had contacted kia out of wenatchee, wa where the recall was done. but they are closed down because of the covid. i am lost to what to do at this point. i was given an email address to send an email of pictures or important documents pertaining this problem. i am asking for any direction as to what to do or who to contact. if you need to call me please fill free at [xxx]. thank you! sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

I reported a complaint on 1/24/2022. i had to replace my engine. i actually had to borrow the money. i went on kia-consumer-assistance-to file a claim for reimbursement. they sent me a denial letter on 6/30/22 stating i did not have the knock sensor detector. well i would have if i received the notice. i bought my car used. the dealership didn't have any recalls and i did not receive anything until may 2022. kia emailed me about the knock sensor detector. although i replaced my engine i had it installed on 6/17/22. how could have known about something that i never received. i didn't even know there was a class action lawsuit until i went on line to find kia corporate information. i emailed several people and nit one person emailed back. i was asking for assistance but i guess they delete it but i still have it. i feel like this is an ongoing issue with kia and they need to reimburse everyone that has had engine failures due to their negligence. does someone have to be driving and the car turns off and they get hit because of the engine failure. this is a sign of bad business. my reimbursement for the engine needs to be approved. kia has more than enough money. if they would have tested the gdi engines first before releasing them to the public they probably would not have half the complaints. i think another class action lawsuit should be filed against them. not only has this impacted me financially but it has impacted me emotionally.

7/3/22, 71,500 miles accrued on vehicle. while operating the vehicle, on an uphill grade after 5.7 miles of driving, sudden and abrupt knocking noise occurred. knocking was intensified during acceleration. at this time, dramatic loss of power occurred. attempted to "coast" downhill for the remainder of the trip. after another 2.2 miles, a very loud "bang" noise occurred, the driver in fear part felle from the vehicle. knocking noise intensified, and the vehicle then stopped responding. displayed oil pressure, check engine and check battery lights. violent shaking and vibrating occurred. driver was able to coast the vehicle off the roadway to the right shoulder for safety so as to not become a traffic hazard. smoke was visible and heat was felt from the engine bay of the vehicle. driver of the vehicle was in fear of fire occurring imminently. vehicle was shut off for safety. after smoke dissipated and engine cooled, a restart was attempted but failed. vehicle would not respond. nothing was visible from the top of the engine bay. vehicle was moved to a local repair shop adjacent to the location where it was stopped. on inspection, the engine block cracked adjacent to the connecting rod producing knocking noise and releasing all oil from the engine block. the local automotive shop confirmed the engine/powertrain failure similar to the previous recall: rq17-003 nhtsa recall no. 17v-224 on "gdi" engines. kia corporate was contacted. kia has not inspected the vehicle but was informed. kia replied they would not replace or reimburse due to recall only being applied for 2.0 and 2.4 liter engines. this vehicle was fitted with a 3.3 liter "gdi" engine produced in the same facility as reported in rq17-003 nhtsa recall no. 17v-224. local mechanics report the engine may be replaced by the dealer with enough complaining, however, the dealer states "no recalls for this vehicle" and will not take action.

My 2016 pearl white kia sorento started to chip and peel. it started on the front edge of hood (both sides) and now is starting to peel on the roof line at windshield.

Vehicle lost power on highway going 70mph. driver was able to safely exit to roadside. popped hood and oil covering the engine bay. lots of smoke. upon further inspection, it appears as though a wrist pin dislodged from connecting arm and went through the front of the engine block. oil was everywhere and is a fire risk! also, vehicle only has 107,xxx miles on it. kia refuses to tow vehicle at their expense to shop even though in speaking with dealership, engine should be covered under theta ii class action suit.

The car was running hot. the repair shop was suppose replace the thermostat..we received the car back the same day and it was still doing the same thing.. the repair place told us to put water in it when it cools down and continue on our merry way!! the car ran hot, started smoking and now it won’t crank

I was on the interstate going 65 mph and my engine stopped shifting it suddenly decreased in speed and i made it off the interstate barely any power to get safely off the interstate.

In october, 2020, the air bag light came on at approximately 90,000 miles. on 10/21/20, i called kia customer service and they dated it was not covered under any warranty. as of 07/15/22, the airbag light is still on with about 100,000 miles. the airbag light came on and remains on with no incident or accident or repair having occurred. the vehicle is very well maintained and in excellent condition. i called my local kia dealership on 07/11/2022. they stated the airbag light on my 2011 kia sorento is covered under a recall, due to faulty clock spring, but the 2016 kia sorento airbag light is not covered. i make this complaint to request nhtsa investigate the same or similar air bag problems occurring on the 2016 kia sorento as has occurred with the 2011-2015 kia sorento ods recall. thank you.

Paint chipping in multiple spots

2021 on my passenger side paint literally peeled off. i’ve had a small small chip on my roof and this was few years back. though was just a chip. now about last week literally my roof is peeling demalation. i see online many many recalls and issues with this type of pain and i have the snow white paint

My car began knocking and then it slowed down. it stalled as i pulled off the road and won't start. i had it towed and the mechanic said there was "glitter in the oil". he called our local kia dealership, gave them the vin number and was told there was a recall on my engine. i researched your website and it does not show a recall. i found two other individuals who wrote owner reviews in may and june 2022 who had the same problem.

I was driving on the highway going 70 mph when my 2016 kia sorento 3.3l lost power and could not accelerate. i had to navigate to the side of the highway carefully and got my car towed to the closest kia dealership. upon their investigation, it was a blown head gasket that required the whole engine to be replaced. i am the 2nd owner of the car and bought the car in late 2019 with 45, xxx miles on it and it currently only has 66, xxx miles. i was not covered under warranty as it expires once you pass 60,000k miles. estimation from kia would cost close to $10k with a new engine/labor. contacted kia consumer to see if they can help and was denied. now stuck with a dead car trying to figure out what i can do.

Ignition switch/steering column lock/anti-theft device. it is widely known key start kia-hyundai vehicles are easy to steal due to lack of sufficient steering column/ignition switch/anti theft device which makes these high risk vehicles for theft which also puts owners and bystanders at unreasonable risk of violence. these same vehicles sold in canada and elsewhere are equipped with different parts making them much more theft resistant. kia-hyundai therefore made a decision to not install on us market vehicles, deliberately indifferent to safety of owners, occupants, and others of violence and of increased vehicle theft.

Warning engine light keeps activating saying major fuel leak. supposed recall sc 172 but according to kia, not associated with my vin and needed to be reported

The engine consumed the oil prior to the recommended regular oil change without any warning or indication. this has resulted in the need for a total engine replacement uncovered by kia.

There has been an ongoing issue nationwide with the kia sorento’s engines. i have been dealing with a burning oil issue and engine issue for months. i spent over 800.00 a few months ago on the oil issue that is still no better today. the engine, kia is fully aware that there is an issue with the engine however will not state is is a recall as then they will be accountable to replace it. i have been told this by both my local dealership and the warranty company. two weeks ago my sorento broke down out of state. it had to be towed back to ma. i was told by the dealership that there are about 12 cars with the same issue in front of mine. it will be several weeks before i can expect any type of resolution. i am without a car and kia will not pay for a rental until the adjuster comes out. this is very disheartening as i am a single mother on a very fixed income. i cannot afford to rent a car and i absolutely need transportation asap. they say it is an issue with the piston in the engine. i really need my car prioritized or need a rental paid for by kia. i should also be reimbursed for the issue of which i was charged $800+. i was just told saturday the 6th of august they would look at my car today the 11th, by the manager, it still has not been looked at, we were also told that if we were to pursue legal action they would not work on it at all. i even purchased the warranty and still nothing. kia of burlington ma pleas help!

Paint started peeling. i thought it might have been a rock chip but it got worse in about 2 weeks.

I was driving 65 miles per hour on us 23, when my engine locked up. no warning, wasn't time for oil change, had plenty of oil.

The engine is making a hammer noise when you try to get past 2000rpm. which has to do with the piston rod system. this will be to be towed if being inspected. this is currently causing engine failure and could blow the engine if it was still on the road. it has been replicated by several people now. and there was not early symptoms just the noise out of no where.

I was driving on freeway and all of a sudden my car stopped. the engine blew, i had no oil in car; the oil light didn’t come on. i had recently changed the oil. we kept oil changes up to date every 3000 miles. called kia, they said they couldn’t help us. what can we do?

The contact owns a 2016 kia sorento. the contact stated that the vehicle would not immediately start after pressing the start button. after finally starting the engine and while driving 35 mph, the engine suddenly shut off and could not be immediately restarted. after restarting the vehicle, the check engine and traction control warning lights remained illuminated. the cause of the failures was not yet determined. the local dealer was notified of the failures. the manufacturer was not contacted. the failure mileage was 181,000.

I purchased my 2016 kia sorento in october of 2018. oil changes and everything has always been up to date along with regular maintenance. i never had any issues with it then in april 2022 i was driving to work and had complete engine failure with only 88k miles on it. the first obstacle was reaching kia corporate. would call several times a day just to be on hold for 30 plus minutes and sometimes over an hour. after speaking to several different people, they advised there was nothing to they could do, and i would have to pay for it out of pocket due to them saying they sent a piece of paper to the fist owner in june/july 2018 and then another one to me the end of 2019 or 2020. they were unsure of when it was sent to me and there was no proof that i received it. with my hands being tied since still owed money on it i went ahead and paid the $5700 to have my engine replaced. fast forward i finally got my car back the end of july and two days later realized my heat no longer worked (worked before car went in to have engine replaced). here it is over two weeks later, and i still do not have my car back. i have to call the dealership for an update and when i do call them, they have no clue who i am or why i am calling. even though throughout this whole process with engine have only spoken to 1 service rep. kia’s customer service across the board is very poor. i called the dealership today and they said they finally heard back from corporate again to try and run more tests and they will follow up with me by eob i am not holding my breathe.

My 2016 kia sorrento is burning oil, about 1 quart every 300 miles. it only has 64,000 miles on it. we have the oil changed every 3000 miles and last time it was black and sludge like. this is not acceptable and called the dealership and they suggest paying $700 to do a carbon test. not paying that when the car has a warranty still!!!! this issue needs to fixed!!! we have dealing with this for months!! also the lights on dashboard flicker once in a while.

Car recall repair for knock sensor failure has been done three times car now will not accelerate properly, is using excessive oil and, makes horrible engine noises. dealer refused to inspect the vehicle after the last recall repair was done 10 days ago.

The contact owns a 2016 kia sorento. the contact stated that while driving at 65 mph, the vehicle stalled. there were no warning lights illuminated. the vehicle was towed to the local dealer where it was diagnosed that the engine seized and was not covered under the warranty. the vehicle was not repaired. the manufacturer was not contacted. the approximate failure mileage was 138,000.

The vehicle is available for inspection upon request. the engine was burning oil at a very high rate, with no indication of a problem. we went in for an oil change and they said the oil was extremely low and we would need to replace the engine. i've reached out to the local dealership to see if there's anything else that can be done, but the engine is making a loud clicking sound now. the fuel pedal stopped working while my son was taking the car to the shop and he had to push the car off of the road. there were no indicator lights or signs of a problem prior to this issue.

There is a continuous buildup of carbon in the intake manifold system in the 2.0 engine causing stalling whenever accelerating from a stop, such as turning either way or accelerating across a road when using the power steering which uses up power while accelerating. this carbon buildup is very expensive and difficult to clean out and is very dangerous as it causes you to stall completely for a few seconds when entering traffic lanes, if it does not restart quickly, you will crash...

Paint peeling, chipping, and delamination from faulty paint job using pearl white paint. car in danger of body rusting and continued severe peeling. my car has low mileage and i live in northern virginia. i generally drive kids to and from school.

Oil burning reported to freehold kia numerous times car broke down on road needed to be towed

I noticed a little spot on the hood of my car. it has since continued to peel. it was not hit by anything.

I am trying to understand how my car was running fine no issues and then it stops on the highway while i am driving in 4p rush hour traffic. the dealership gets to my car 3 1/2 weeks later i get to shortage to tell me my engine is gone when there were no warning!! continue on my car engine going out to be told because i didn't getting a senor upgrade in 2019 when to inform me of the engine going not to fix the engine but to tell me the engine is gone i must pay close to $9000. this is unacceptable and not the fault of the consumer. there was no letter no email no call nothing to inform me. i am a single mom who lives here in indy where public transportation is not the best and when i take care of car and service car this not fair especially when this is a known issue with this 2016 kia sorento. i am a single mom where transportation is not the best and this issue was not a neglect of me. i do not have an extra $9000 to fix a problem that is known with your cars. to tell a consumer that since they did not get this sensor upgrade that they must eat the cost not right at all.

The contact owns a 2016 kia sorento. the contact stated while driving approximately 55 mph, the vehicle lost power and decelerated to 25 mph. the contact stated no warning light was illuminated. the contact pulled off to the side of the road and turned off the vehicle and was unable to restart the vehicle. the vehicle was towed to an independent mechanic. the independent mechanic diagnosed the vehicle and determined that the oil level had dropped to a very low level and that the engine needed to be replaced. the vehicle had not been repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 81,000.

The check oil light keeps turning on then turning off. for the last 2 oil changes which are done every 3000 miles with high mileage oil the oil has been non existent. when you pull out the oil it is dry! no leaking of oil is found anywhere even though the exhaust smells of burning oil. when i took it to the dealership i was told "this was a known problem" and all i need to do is start changing my oil every 3000 miles using synthetic high mileage oil. that's not working. the light keeps coming on and off and i've only driven 1000 miles since my last oil change in july! i took it to the dealership when i threw a code that i was told was just because i ran out of oil and my car stalled. my car should not be running out of oil!

Engine seized with no warning. kia is stating there was a recall but i never received a notice in the mail. they stated it was sent in july of 2022. even if i did receive the recall letter, that wouldn't be enough time.

When i make a left-hand turn, the right-hand signal light will come on as i'm making the turn. my vehicle is available for inspection. this puts me and the drivers around me in immediate danger of an auto accident. i have not taken the vehicle to a dealer for this problem. the vehicle has not been inspected. there were no warning lamps, messages or other symptoms of the problem prior to it first appearing three or four months after i purchased the vehicle in may of 2020. i don't want to get rear-ended or accidently pitted because of this problem (especially with passengers in my vehicle).

Twice now the oil has completely burned out of the car. with the first incident, i went to a location and they were going to top off the oil as a courtesy while they were changing my tail light. when they went to do that, they noticed that there was no oil in the car at all. a week and a half later i checked the oil myself and it was bone dry once again. the oil light does not come on at all. when i check it is saying there is no safety recall for my car, but there absolutely needs to be. i'm afraid that my engine is going to blow and i'm going to be left without a car. i took the car to the dealership and they said that there was no recall with it. they put oil dye in the car to check it. this is unacceptable. i'm told that the oil light does not come on because the light is only designed to detect pressure and not level. that is a horrible design. there is no evidence of leak in my garage or my driveway where my car is parked all the time.

The pearl white paint paint on the vehicle is pealing on the hood, roof and doors. it started last july and there is new places popping up all the time

The contact owns a 2016 kia sorento. the contact stated while the vehicle was getting a routine oil change, the mechanic stated that the vehicle was consuming an excessive amount of engine oil. the vehicle was taken to the dealer to be diagnosed. the contact was informed that cylinder #4 had failed and needed a new spark plug. additionally, the oil pan needed to be replaced and the engine sealer needed to be replaced. the vehicle was taken for a second diagnostic test. a compressing test was performed and the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 81,000.

The paint on the front hood and also on the roof above the driver side is chipping away and peeling for no reason. it started about 24 months ago as a small chip on the roof right at the windshield above the steering wheel. thought is was perhaps from a rock. now that small chip has grown, the metal that was under it has started to rust, there are also now multiple chips and peels on the front hood in multiple places.

The contact owns a 2016 kia sorento. the contact stated that while the vehicle was at an independent mechanic for an oil change, the mechanic informed her that the engine was consuming an excessive amount of engine oil. the engine was consuming one quart of oil every 700 miles. the contact was concerned that the vehicle might catch on fire due to the failure. the vehicle was taken to the dealer where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that the warranty had expired and they were unable to assist until the engine seized. the failure mileage was approximately 108,000.

Engine failed and kia not doing anything about it

The contact owns a 2016 kia sorento. the contact stated that while driving approximately 65 mph, the vehicle suddenly lost motive power and stalled. while inspecting under the hood of the vehicle, there was smoke, steam, and fluids coming from the vehicle. the vehicle was towed to an independent mechanic who diagnosed that the head gasket was blown. the vehicle was not repaired. the manufacturer and local dealer were notified of the failure but no assistance was offered. the failure mileage was 51,248.

The rear back up camera screen just went black when in reverse and hasn’t worked since.

Paint peeling from hood and roof of car.

The engine has been burning oil - i have to put oil in every week. no leaks are evident. three days ago, i began hearing a loud knocking when i start the car. took to local mechanic, he said it's the bottom end. needs a new motor. no warning lights have come on.

My wife's 2016 kia sorento only had 86,000 miles on it and is knocking bad! so it's been sitting and i've seen others recanted for the same thing. it's a rod knocking no mistaking it! very disappointed in the service, it had the 2.4 l so i tight it would be a good motor because we had a2010 optima with the same engine and put over 100,000 miles on it. it was running perfect and then it started knocking!

In our 2016 kia the engine seized according to the mechanic at aaa. there was no warning. the car ceased operating going 45 miles per hour. it powered down with no dash light indicators to give warning and no other signs of engine failure in the middle of a merge lane leaving me stranded at the end of the merge lane at ask risk of causing a major accident. no lights came on (check engine and battery) until the car stopped working. i easily could have been rear-ended or caused a major backup on several roads in the area, putting myself or others at risk of injury or death. per nhtsa, there is no active unrepaired recall on this vehicle. however, research indicates many kia sorentos of the same year were recalled. kia has been contacted several times. once they indicated there was no active recall on this car but could not explain why the engine seized. on a separate occasion, kia was contacted and indicated there was a recall on the vehicle for this reason and advised that 2 separate recall notices were mailed--one in 2018 and one in 2019. kia was again contacted and informed the vehicle was under recall, but a previous owner was listed as having the car.

This has been an ongoing issue, headlights set in automatic mode will turn off at night with no warning. they will also turn on in direct sunlight. this is an intermittent issue. have taken to kia service on two separate occasions, told they can not find issue or replicate problem. have video of lights at night turning completely off set in auto mode.there is no warning when headlights turn off, which has happened to us in the rain and on roads that have no overhead lighting creating very dangerous situations.

El mes de 01\22\2022 compre un beiculo y el primer problema que tube fue como alas dos semanas de tenerlo con migo y fue con los frenos y lo lo llebe a que lo areglaran pero el gran problema bino con el motor que se quemo cuando iba de camino a mi trabago y apenas tenia dos meses con el beiculo y en el lote cue la compre ni mis aseguransas que le puse al beiculo quieren alludarme

Last year driving on a highway, my car suddenly lost power. i was able to coast another mile onto a 2 lane roadway, then it just died*every light on panel came on & went off. i was very lucky & very scared that no one rear ended me. my car was towed to a kia dealer where the recalled engine was replaced. now here it is a year later & the knocking noise has been reported & videoed by me to the kia mechanics(nothing done). this past saturday(9-17-2022) we were in the car & the exact same thing happened(backed up & car was on but would not do anything*no warning lights). after sitting for a few minutes we were able to start the car (this time) & went home, called kia mechanic and left a message. i was on my way out of town but definitely changed my mind about driving my kia. monday we took it to the kia mechanic & he said it just needed something reset .... this morning knocking noise( i recorded it again) was present . it really makes you mad. should kia be held responsible for another engine. i hate having a car that i'm scared to drive to far from home.

The contact owns a 2016 kia sorento. the contact stated that while depressing the accelerator pedal, the vehicle would not properly accelerate. the contact stated that occasionally while stationary and attempting to accelerate, the rpm would increase significantly before causing the vehicle to experience unintended acceleration. the cause of the failure was not yet determined. the local dealer was notified of the failure and the contact was informed that the vehicle was not included in nhtsa campaign number: 15v089000 (vehicle speed control). the contact indicated that the vehicle had experienced the failure listed in the recall. the failure mileage was 60,000. the consumer stated that the dealer was able to replicate the issue and repair it. but even after the repair, the vehicle still stalls just a bit.

On many occasions the cruise control cancel button does not work. the brake system is needed to disengage the cruise control. when mentioned to dealership they stated probably dirt behind the steering wheel cover or in or around buttons. stated would have take apart inspect at owners expense. stated they have heard of that problem before. seems to be a known safety or design problem. did not have dealership do any work due to pricing and the fact i know the issue. other owners may not know and may cause serious safety issue.

I have a 2016 kia sorento that was purchased certified pre-owned on 5/18/2022. on 9/16/2022, i was driving the car at approximately 50 mph when the care began to lose significant power. the car completely lost power making it hard to drive and adjust steering. i was able to safely pull over; however, being stranded in the dark as a woman is not safe, and i feel had another car been in front of or near me, i could have easily crashed. at that time, the car would not restart, and i noticed when i tried to start the car, smoke coming from under the hood. i sat for about 30 minutes, tried to start the car again, the car would not start. prior to the car shutting down, there was no warning. the engine light has never been on in the car. what i did notice is the engine light flashed just before it went into this coasting mode. so, whatever was happening, happened without any warning at all. i had the car towed to my home. the tow driver parked the vehicle in a spot where i do not park; i noticed upon inspection oil had puddled on the ground. the car has never had or shown any previous leaks. i park in the same spot daily and have never seen a leak. since having the car towed into the dealer, i have learned from kia, the engine locked up; however, they have not been able to determine the cause as of yet. what they have shared with me is that they ran the diagnostic on the vehicle and confirmed that oil was everywhere (as i reported). they stated although the oil was dirty, the oil was full in the engine. they have confirmed the engine is locked but stated any claim with kia against the theta ii settlement claim was denied because the ksds had not been upgraded. when i asked how would i have known the car needed this recall because my car's vin does not produce any recall notices on neither the kia site nor nhtsa, i was told honda (the seller) should have performed the update before selling the car to me. so currently i am looking at $8k-$12k in repairs.

The engine and yes it is available for inspection the car stalled at a red light at a busy intersection on my way to work i was afraid i was going to be hit the car is at a mechanic shop there was no warnings lights it all the sudden started tapping and then stalled and would not crank back up

The contact owns a 2016 kia sorento. the contact stated while the vehicle was parked, his wife was unable to shift into drive (d) as the gear shifter remained stuck in park (p). the contact's wife used a screwdriver to depress a button as instructed by an online tutorial. the contact's wife was then able to shift into drive (d) and continued driving; however, the failure reoccurred whenever the vehicle was parked. the dealer was not notified of the failure. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and informed the contact that they could not be repair the vehicle under nhtsa campaign number: 22v612000 (power train) as the vin was not included due to the manufacturing date of the vehicle. the failure mileage was approximately 55,000.

I was driving the car at approximately 40 mph. the engine light flashed on briefly. i immediately lost power and had no acceleration. the light went off but the car stopped. the incident put myself and others at risk as i lost power and was in an area where i shouldn't have stopped and it became a traffic hazard. the car is currently at the kia dealership. there were not prior lights, messages or symptoms prior to the failure. i am the first and only owner with approx 55 k miles. never had an issue before. dealership conducted all oil changes and maintenance.

The contact owns a 2016 kia sorento. the contact stated while driving approximately 30 mph, the vehicle lost power and stalled. the contact was able to maneuver the vehicle off the road when the check engine warning light, the oil pressure warning light, and an unknown warning light illuminated. the vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired. the dealer was notified of the failure and the contact was awaiting a call back. the manufacturer was not notified. the failure mileage was approximately 87,000.

This morning while driving on the highway i was unable to accelerate. it triggered an engine light & then went off. i have taken my car in for paid services a few months back just to be told to wait until my car knocks in order for them to replace the engine. this is unsafe and an terrifying option on the highway with my children.

2016 kia sorento with 123k miles with all recall completed and maintained. we were driving on backroad where all traffic were diverted because of highway 101 closure when the car suddenly have the mil blinks then stalls and would not start back up again.

I've had my engine replaced a month after having my car when i first got it about two years ago. i recieved the letter for the current engine recall about feburary of this year. my husband and i was o the highway when the end of march 2022 when my engine started knocking and the oil light came on. i had the car taken to a kia dealship the next day (which was a saturday) and the got back in touch with me that following monday stating it was my engine but i would have to pay out of pocket. i have to pay for because it was at this time i learned i no longer had a warranty on my car. prior to my husband and i taking this trip i just had my car at the dealership for an oil change. after they changed my oil the tech stated to me that my car was leaking oil and that i had to setup an appt to have it fixed. he didnt offer me the chance to get it fixed right then. about five mins after i left i called the dealership and asked them if i my warranty would cover the cost and that tech stated that he would have to contact them first and get back in touch with me. a week later is when i left to go out of town due to a death in the family. i've also asked them for a loaner car but they didnt have any to lend me and said that my warranty would remiburse me for a rental. im upset because im still paying on a car that i cant drive and ive gotten this car from a well known dealership whom i thought was genuine to their customers.

Low oil light never came on. went in for a check and they said it was bone dry but the indicator light never came on.

The contact owns a 2016 kia sorento. the contact stated that while driving at less than 10 mph, the vehicle accelerated unintendedly without warning. the contact was able to shift into neutral (n), which stopped the unintended acceleration and caused the vehicle to operate as needed. the vehicle was taken to an unknown dealer who informed the contact that they could not duplicate the failure as the vehicle had operated as designed. additionally, the contact stated that while driving at 65 mph, the failure reoccurred without warning. the contact stated that the vehicle accelerated unintendedly at a higher speed. the contact depressed the brake pedal and pressed the on/off button, however, the vehicle failed to respond. the contact then drove into a vacant parking lot and shifted into neutral (n), which stopped the acceleration. the contact stated that the failure reoccurred while taking the vehicle back to the unknown dealer. upon arriving at the dealer, the contact informed the dealer that he no longer wanted possession of the vehicle as it was unsafe to drive. the dealer provided the contact with a rental vehicle. the vehicle was not diagnosed or repaired. the contact sent a letter to the manufacturer informing them of the failure, but the contact had not yet received a response. the contact stated that the whereabouts of the vehicle were unknown. the failure mileage was 27,093. manufacturer safety recall campaign issued. nhtsa #22v703 recall #sc249b sc249b tow hitch (remedy not available) status: remedy not yet available

Desconocido

Car started to overheat and no warning light came on. found out there was no oil - oil light had not come on either. my car didn’t notify me that it was overheating and could have blown my engine.

While driving car, a burning oil smell came thru car and i heard a bubbling noise under the hood. no indicator light came on. i immediately looked at the temp gauge to see it was sitting on hot. i pulled over and looked under the hood to find out that coolant was spitting out. after 45 mins of letting it cool down i checked the engine oil to find none, and the radiator had oil in it. my car is currently at the shop being taken apart.

The engine in burning oil at a fast rate, also no check engine lights appear to inform you of an engine issue.

Paint is peeling off

Engine failed on the highway. regular maintenance performed on vehicle. no warning lights came on before engine failure.

There was an instance where i was driving in heavy rain and the windshield wipers just stopped working. i had to drive about 5 more miles without them working. they worked the next time it rained a couple of days later. there has been 2 instances in the last week where i have had my car parked in my driveway off and locked. in the middle of the night, the headlights and taillights come on on there own. the headlights setting has been set to auto. i end up having to go out and start and turn off my car, then when i lock it back the lights go off.

The vehicle was running great then without any warning it stalled. i started it back up and the engine began knocking horribly. i got a diagnostic test done at auto zone and was told that i had a bad sensor in my engine. i took it in to the dealership and i was told that it had no oil, metal in the engine, and i had to replace it. i checked the oil the previous week and it had oil then.

While driving engine completely stopped with myself driving and my 2 year old in the car. no warning lights lit up beforehand until after the failure and after coming to a complete stop smoke could be seen coming from the engine bay underneath the hood. now the car is disabled and unable to start. vehicle has not been inspected yet as we are scheduled two weeks out for an appointment with the dealer shop.

The vehicle has been consuming excessive amounts of oil resulting in the recommendation from the ourisman kia dealership in chantilly, virginia that the engine be replaced. the only warning i had that there could be an issue was the oil light occasionally coming on for 3-5 seconds when turning off a highway exit or braking hard, etc. the car has been taken to the dealership 3 times in order to figure out what was going on for this specific issue, but it has been indirectly addressed prior to that. the first time the car was taken it was still under warranty, but the result that the engine needed replacement was not given until after the car was out of warranty. the dealership first performed an oil change and consumption test. i returned after 1000 miles for the results of the consumption test and was told my car was consuming oil and would need a combustion chamber cleaning. once that was completed, i was told it should be fine. the dealership did not communicate to me that i needed to return the car after 1000 miles, but i brought it back after i noticed the oil light was coming on again and it had only been a few weeks since the oil change. i was told that the car was consuming excessive amounts of oil and it would need an engine replacement. the car has also occasionally struggled to accelerate, but i had the knock sensor replaced under warranty so it is likely related to the lack of oil. the car is now unsafe to drive as it could have "catastrophic engine failure" according to the dealership service manager. there is no extended warranty or recall, so i have no choice but to spend the quoted $9-10k for an engine replacement or sell the car for next to nothing and start over.

We were driving down the road and a rod went through my engine. we have always kept our oil changes up to date and maintenanced our car as soon as it’s needed it. we called kia to ask them if we could get this fixed and kia of cookeville let us know it was under recall for an engine issue but because our software wasn’t updated it wouldn’t be covered. we then called kia of knoxville and they said it was covered under the recall but we would need to call a corporation number to see if the cost were covered. the corporation number wasn’t willing to corporate at all. he preceded to tell us because it wasn’t brought in there was nothing they could do. we have never received a letter saying we were under a recall. we had no idea. please help i have 4 kids and no way of transportation for them. my husband just lost his job and i need this fixed free of charge ):

Sunscreen spontaneously exploded. open highway, no surrounding debris, no trees, etc.

One afternoon when i started my sorento (with lambda engine around 85,000 miles) i heard a loud tapping sound in the engine and saw the check engine light on. i took it in for an oil change and to get an opinion on the tapping sound at jiffy lube. they told me i had no oil in the vehicle. they also noted no oil leaks and sludge in the engine. i took it in to the kia dealership the next day and they told me my timing chain was damaged and that i would need a new engine. i thought i was covered under the "special" 20 year warranty i had on the vehicle. my warranty claim was denied due to "improper maintenance"; not having sufficient oil change records and sludge being found under the valve cover. during my previous oil change 6 months & 8700 miles ago there were no issues with the engine. i also use premium synthetic oil. no oil lights had ever gone off, only the check engine light prior to taking it to a mechanic. i have also had safety issues over the last 5 months where my vehicle failed to accelerate while on the highway. the car would function as normal after stopping and cutting the car off and back on.

Brakes applied but vehicle does slow down but not stop. in a few seconds brakes do stop. this problem was intermittent but getting worse. confirmed operation by others driving vehicle and at the auto dealers service department. vehicle was declared a safety hazard until problem solved. service record indicates check valve replaced and vacuum pump service. no dash warning lights indicated a problem. replaced part was not inspected but the problem has returned 10 days after repair, it is back at the dealer. cost $1100.00

While driving my 2016 kia sorrento northbound on i25, i was accelerating up a small incline on the highway, going 76 miles an hour, and all the sudden my car lost power and was not gaining speed. i was in the left lane, with cars behind me and on the right of me and my engine seemed to die out. i lost power and was unable to proceed, putting me in a seriously dangerous and potentially fatal position. no engine lights came on, no warning of anything wrong with the engine, the oil, nothing. i made my way to the shoulder of the highway and called for assistance. i turned off the car as it seemed to be overheating. two days before my trip i had just changed my oil and had an all points inspection on the car. i restarted the car after a few minutes but was unable to gain any power. after several hours, i was able to get a tow to the nearest town. the mechanic shop, leesbergs in socorro, new mexico, had my car for two weeks. they recreated my situation and also did not get any warning notifications in the car. in short, i was told i needed a new engine and that there was nothing they could do to repair the car. now i am told that a new engine, for a six-year-old car, is going to cost me almost $6,000, while i still over $10,000 on this car. i maintain my automobiles religiously, and repair anything that needs to be repaired. i am at a huge loss on this lemon! i am financially unable to take this car to anyone else to work on and cannot afford a new engine. i am at a loss and still have to pay my monthly payments. any assistance would be greatly appreciated. the car is available for inspection at any time. it is in santa fe, nm. i may be reached at 505-670-3505. thank you. valerie anaya-cdebaca

While driving out of state, my 2016 sorento, the steering wheel totally stopped working .terrifying experience! when we returned from trip i took it to a mechanic who told me the electric steering column was bad and had to be replaced. that was over 2,000.00. then thought i had oil leak but was told this gdi engine burns oil fast & i have to add a quart every wk so it won’t run out. kia needs to recall! not fair to put our lives in jeopardy

I own a 2016 kia sorento. when the incident happened i was far away from home on a way to a weekend conference. i was driving in the left lane on a very busy 3-lane highway at high speed while the engine suddenly lost power, slowed down and started shaking. there were no warning lights beforehand until after the failure. the check engine turned on at the time when the failure occurred. the oil pressure light did not came on. oil was checked prior to the trip because the car had been using excessive oil for the past several months. i had to refill the oil every week. i had the knock sensor detection software installed a few months before and i had the engine oil pressure switch/sensor replaced as well but it didn’t fix the oil consumption issue. the incident on the highway put myself and others at risk as i had to cross three lanes to the right shoulder (there was no left shoulder) while others (including large tractor trailers) were passing me at a very high speed; i was moving slowly at 30/35 mph because the car lost power and didn’t accelerate. it became a traffic hazard. it was a very frightening experience as i could have caused an accident and get myself and others injured. the car eventually stalled. it was a friday evening – i contacted a local kia dealership but they said that they were closing for the day and couldn’t help me. they said that they were backed up and weren’t sure if they could look into the car the next day either, even if i left it there. i had the car towed to a mechanic and then to another kia dealer closer to my home. i waited for nearly two weeks to get an appointment at the dealership to have the car diagnosed. i have been told that the car needs an engine replacement at my cost (approximately $10,000). this was my only "reliable" vehicle used for a daily commute and longer travel until the engine failure incident. the car has been at a dealership for weeks waiting to be repaired.

The contact owns a 2016 kia sorento. the contact stated while driving 35 mph, the engine made abnormal knocking sounds before the vehicle stalled. the check engine warning light was illuminated. the contact was unable to veer to the side of the road. the vehicle failed to restart. the vehicle was towed to the dealer where it was diagnosed that the engine rod bearing had failed. the dealer and the manufacturer informed the contact that they could not assist as the original owner failed to complete an unknown software update on the vehicle. the vehicle was not repaired. the failure mileage was approximately 96,000.

The contact owns a 2016 kia sorento. the contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds with the check engine warning light illuminated. the vehicle was taken to an independent mechanic, who diagnosed that the engine needed to be replaced. the vehicle was then taken to the dealer, and the dealer informed the contact that the vehicle was out of warranty. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 70,000.

Liftgate fail to open when key fob button pressed or dashboard release button pressed or approach function is turn on. liftgate trying to open and than right a way closed. i read numerous posts of other owners stating same problem with liftgate. the problem starts once a while but getting worst and worst

Car stalled on the major freeway at highway speed at 65 mph. with no advanced warning lights on dash. lost power and stalled. was able to steer without power steering over to the side of the road. towed to the shop . mechanic found #4 cylinder has no compression. engine is making noise. i have problems with engine using oil. been to the dealership many to address the engine concerns. no help. now the engine is inoperable.

Drive side brake light keeps burning out, even after several replacements. the bulb becomes black each time. not sure if it's related, but headlight will intermittently turn off when in auto light mode, even at night.

The contact owns a 2016 kia sorento. the contact stated that the vehicle was taken in for a routine oil change. after the vehicle was retrieved, while driving at an undisclosed speed, the vehicle failed to accelerate as needed. the vehicle was towed to an independent mechanic who stated that the oil was low but found no evident leaks. the vehicle was then towed to another independent mechanic who confirmed that the oil level was low. the mechanic determined that the vehicle was losing pressure and the spark plugs were changed, and another oil change was performed. the contact was informed there was no compression in cylinder #2. the contact was advised to take the vehicle to the dealer for further diagnostic testing and repair. the manufacturer was contacted and advised the contact to take the vehicle to a kia dealer since the vin was under recall. the dealer confirmed that cylinder #2 was faulty, and the repairs would be the customer's responsibility because he had not gotten the recall repair completed. the approximate failure mileage was 113,000. the contact has requested to close this claim due to the manufacturer resolving all of the issues.

We purchased a 2016 kia sorrento from jts chrysler jeep dodge located at 5215 sunset blvd, lexington, sc 29072 on september 27, 2021. in february of 2022, we had the oil changed and it the vehicle seemed to be burning oil but no oil leaks. we took the car to the galeana kia dealership on greyston blvd and they were backed up for months. the car has sat dormant for the past 5 to 6 months as we were searching for who could work on the vehicle. we took the vehicle back to galeana kia and they informed us that the #2 cylinder had no compression. they further proceeded to share with us that a recall was issued several years ago for an ecu upgrade and ksvs(not sure what that is) and this would have given them a code for kia to authorize replacing the engine. their claim from kia is that since this was not done according to the lawsuit against kia they could not replace the engine. the website that the dealership used to verify if there were recalls was https://vinrcl.safercar.gov/vin/vinlookup and i have attached a copy for review. i am now saddled with a vehicle needing an engine replacement due to improper recall reporting by the sites and lack of due diligence by the jt's dealership. what do i do now?

October 30th 2022 i was driving with my 3&4 yr old son's after dropping my fiance off to fish. i had run to the store and on the way back to pick him up the car completely died without any waring at a stop sign. everything just shut down completely! i called a tow truck and he was unable to jump me so the car was towed. the mechanic said my engine was seized and sounded like it had bolts rattling around the engine, he also mentioned he has seen this in 5 engines this past couple weeks!!! i was recommended to bring it to a kia dealership to further inspect. i found paperwork for an extended warranty on oil pressure switch leaking, the dealership only looked at this part and said it was ok and the warranty doesn't cover the engine only that part. the dealer and mechanic said there was oil in the car and they could tell we put new filters recently ( which we did on our last oil change ).i was then recommended to contact kia consumer affairs to enter a claim. i have done so and been denied. i will call today to file again. a new engine was quoted to cost $13,000. i was told to have the engine examined would be $1,500. and i would be responsible and still have to pay for the new engine. my car has 90,366 miles and is our only vehicle. after researching how many other poor people this is affecting and had almost exact same thing happen to them is crazy!!! something needs to be done. reading kia is known for engine failure and leaking head gaskets being a manufacturer error but something they won't help you with is criminal. how is anyone supposed to be able to afford this problem? i'm hoping with enough reports something will happen so this gets resolved. i know we were lucky to be unharmed but i know some have not been so lucky. we need to feel safe in our car, especially with our boys.

Vehicle uses excessive amount of engine oil. it burns appx a quart of oil every 750 miles. there is no evidence of a leak in the driveway or on the undercarriage of the car. informed dealer and was told it may be a bad oil drain plug. this is not evidenced by any visible oil loss. loss of oil in this amount could cause engine failure where traffic conditions would put driver and other vehicles at risk.

The contact owns a 2016 kia sorento. the contact stated that while the brake pedal was depressed, she placed the vehicle in park; however, the rpm’s increased rapidly and the engine revved. no warning light was illuminated. the contact stated that her husband turned off the vehicle and disconnected and reconnected the battery cables however, he restarted the vehicle and the failure recurred. the contact stated that she notified multiple dealers of the failure and was informed that no appointments were available until february of 2023. the vehicle was not diagnosed or repaired. the contact referenced nhtsa campaign number: 15v089000 (vehicle speed control). the manufacturer was notified of the failure and the contact was informed that the vin was not included in the recall. the failure mileage was approximate 110,000.

Headlights drop out without notice, most noticeable when it’s dark! happens often

Excessive consumption of oil. at my last oil change, i was told that my motor was completely dry. engine knocks and shuts off. need to monitor and top off motor oil every week.

My 2016 sorento started using oil in between oil changes last summer. per kia dealership's instructions, i performed an "oil consumption test" which resulted in being told that it was using oil, but not enough to qualify for any type of repairs or assistance from kia. i continued getting the oil changed on schedule and adding additional oil in between changes, checking the oil almost daily. now, my engine has completely locked up and have been told i need a new engine, at my own expense of course. kia should be made to fix these cars! i took good care of my car with regular oil changes and overall maintenance. this is obviously a case of a bad product on kia's part, and they should be made to stand by their work!

While driving down the road at highway speeds, the engine died. losing power brakes and steering. i was able to move over to the shoulder. the engine is seized. oil changes done every 3,500 miles and with full synthetic and a kia branded filter every time. i believe the 2016 2.4l engine has an internal oil problem. there are 617 complaints on the 2016 sorento, and every one of them that states engine, is a seized engine. that's only the people that thought to complain. i have found hundreds of comments on youtube videos and several friends that own similar (2015 2.4l sorento) that have all had to replace their engines from loss of power at highway speeds. i was passing a car when the sorento engine died and had to navigate back to the left lane and onto the should with no power steering or brake assist, all while being surprised and confused as to why the engine wouldn't restart. not taken to the dealer yet for inspection, but a local mechanic said the engine appears seized. no warning lights on the dash until the engine died. no oil pressure light, no battery light, no check engine light, until the engine died.

The hood of the car has large amounts of paint peeling. the paint peeling has progressively worsened. the paint on the roof of the car also has a similar problem with the paint.

My car is facing a huge amount of oil consumption in a short time period of a month after change the oil. i have an appointment this morning and see what they can do.

The contact owns a 2016 kia sorento. the contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. the vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage as approximately 84,000.

There is an urgent fire risk that they aren't fixing! how can there just not be a remedy? please make kia fix it?

When lights are turned to automatic setting they often turn on during daylight or off at night. they have now turned off while driving at night on unlit roads and highways and we are lucky we did not have an accident. typically jiggling the knob on light lever will reset the lights to be correct, but this leads to distracted driving often while not being able to see the road.

My 2016 sorento started using oil in between oil changes beginning november 2022 after recall repairs and other repairs completed by the kia dealership. we’re now adding oil every other day, checking the oil almost daily. there is no sign of oil leak where vehicle is parked, does not smoke and no warning lights of low oil pressure. kia should be made to fix these cars! i took good care of my car with regular oil changes and overall maintenance. this is obviously a case of a bad product on kia's part, and they should be made to stand by their work!

I was driving my 2016 kia sorento on the freeway when i heard a loud boom, like a gun shot and then the vehicle was showered with glass from the sunroof that exploded. it was not struck by any object or rock. fortunately the sun shade prevented me from getting glass poured on my head. the dealership denied responsibility and i am in the process of getting it replaced though my insurance company. in doing research i found that while it not common place it has happened more than i thought.

While i was driving on the road, the car installed. i pulled over on the shoulder and i started the car and the engine started knocking. i change the oil on the car regularly and on time. i didnt see any engine warning lights or anything. i am going to tow the car to a kia dealership and see what they say

The oil pressure switch is leaking and has leaked oil into the engine harness. the engine harness and pcm need to be replaced. i was told it’s not safe to drive. this issue has been flagged as a warranty issue 3.3l engine, but is yet to be approved for the 2.4l engine. my car only has 46,875 miles on it and this issue should be approved to be covered under new vehicle limited warranty coverage.

Gear shift unable to put into drive, and unable to reset. i have to use a screwdriver to maneuver gear shift

My vehicle began blowing cold air instead of heated air. then the engine began over-heating and it cracked the radiator. after radiator was replaced my 2016 sorento continued to blow cold air and continued to overheat. kia dealership says i don't qualify for recall repairs. my mechanic says i do. my mechanic says my vehicle is not safe to drive. i want kia to fix my 2016 engine problem. on december 2, 2022 my vehicle overheated and began spewing antifreeze. i am glad there wasn't a fire.

Engine failed. car received all maintenance and was burning oil and no leaks detected. it has the theta ii engine that is known to fail.

The contact owns a 2016 kia sorento. the contact stated while receiving a routine oil change, the mechanic noticed that the vehicle had no oil in the engine. the mechanic added oil but then noticed that the oil return line was leaking. the dealer was contacted and stated that they are aware of the failure. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 162,000. the vin was not available.

The contact owns a 2016 kia sorento. the contact stated that she heard an abnormal sound at the front of the vehicle. the contact then stated that while driving at an undisclosed speed, the vehicle hesitated. the contact was unsure of any warning lights being illuminated. the vehicle was towed to the dealer but was not yet diagnosed. the contact then received notification of the nhtsa campaign number: 22v703000 (trailer hitches). the manufacturer was not notified of the failure. the failure mileage was approximately 123,000. the vin was unavailable.

We bought our vehicle in april of 2020. in july 2020 our car broke down and kia replaced the engine due to a recall that caused the engine to fail. we continued to get our oil changed per the recommended miles. in august of 2022, our turbo failed. we brought it into the dealership and were advised that the engine was bone dry of oil. there has been no oil leaks, nor was our oil light on. after some research we discovered despite this being a common issue with this motor that there is not a recall. our turbo was replaced and now our entire engine of only two years old needs to be replaced again.

The car is burning through a lot of oil and i see smoke from the engine bay (back of engine) though i don't see leaks under the car. it smells like burning oil.

What component or system failed or malfunctioned, and is it available for inspection upon request? a tow hatch could catch on fire when driving which is terribly dangerous and saying it could cause fire while being parked as well. how do you expect people to keep driving and be stressed about being burned? how was your safety or the safety of others put at risk? me and my family and i have been put at risk by letting us know that when driving our vehicle a fire can start anytime and we have to park away from all other cars outside. we live in a community where kids are playing outside all the time so if a fire does start not only are we putting ourselves in danger when driving the car but other people live if the car goes into flames. has the problem been reproduced or confirmed by a dealer or independent service center? i have contacted a kia dealer where i live and nobody has reached back out to me about the situation and that was the first that i received the letter. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? it hasn't been inspected by a dealer if the dealer will not respond back and they are not taking appointments online from the kia dealer. if i am not hearing anything back i will have to take this further because, someone can get hurt if it's a recall on my car. i need a new car or something. were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? i didn't have any warnings because i always take my car to valvoline for an oil change and they give me a paper if something is needed done to the car and this never came up until i received the message from geico and the letter in the mail about the recall.

The contact owns a 2016 kia sorento. the contact stated that while driving at an undisclosed speed, the vehicle loss motive power. the check engine warning light was illuminated. the vehicle was towed to the dealer, where it was diagnosed with engine failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 119,000.

October 19,2022 i was driving (cruise control about 70 mph) and hit a deer. the impact and damage was quite a bit however no airbags deployed. the car is still being repaired at blakely chevrolet in blakely ga and they are having issues with airbag sensors.

I have a 2016 kia sorento with pearl white paint. my paint started chipping/pilling off. i would really call it pilling because it comes off while going down the road. it’s start with a small spot on the driver side with part that goes up the windshield. at first we thought it was from a rock but later that day more paint was missing. i just noticed that now a huge section on my roof right above the windshield is now doing the same thing. the spots are growing rapidly and more of them are happening.

We have to constant add oil to the engine in between our 3000 mile oil changes, at least a quart or more. there are no oil leaks anywhere on the engine. the engine makes a loud "ticking" noise and doesn't have the power. the transmission also has issues shifting from 1st to 2nd gear. we have even noticed from time to time a smell of gasoline from what seems to be coming from under the vehicle, but no signs of it leaking anywhere. also the gas pedal doesn't always have the same "feel" when pushing it

I was merging into traffic on the expressway and when i stepped on the gas the vehicle wouldnt accelerate and died on me, i was able to coast to the side of the expressway, the vehicle sputtered when i attemted to restart, and when i put in drive it died. once it was towed home, i was able to start it and back it up to the garage like 3 feet. but it was sputtering and shaking. this vehicle was purchased used, and the dealership replaced the headgasket approximately 3 months ago. i purchased it 4 months ago. now i'm having problems again and don't know how i'm going to fix this on going problem.

While on a road trip my car started making a clicking sound when i would push the gas pedal to accelerate and the check engine light came on. i was going to have it checked out when i got to my destination as i was driving with my two children. as we neared our location, and i was driving up a hill, when i pressed the gas it would not accelerate. i was able to get it to an auto repair shop. they diagnosed it with needing new spark plugs and coils. i agreed to the repairs. when the mechanic when to start the work, he noticed that the engine was in bad shape and that he recommended it be towed to a dealership as there have been multiple issues with kias and having engine issues. i had it towed and opened a case with kia. i learned about the class action lawsuit. in reading the lawsuit, i have done all necessary work to maintain the vehicle, including updating the software required. i was informed today that the engine is not covered under the lawsuit due to the part of the engine, even though it is in the same area as the covered areas. my car was not safe to drive due to it having a faulty engine. my car was serviced for leaking oil in september of 2022 at a dealership, and they never informed me that there was any concern with the engine or issues. my car could have broken down or shut off while driving in the mountains leaving my children and i stranded. kia has done nothing to resolve this issue, even though they know they are aware that these cars have engines that catch fire and are failing on people every day.

Paint peeling in large flakes from front hood area of vehicle. dealer documented paint issue on jan 2, 2023

Car started to overheat, high temp alert, heater would not warm. repair shop did high pressure test for head gasket leak, no problems found- car continues to use antifreeze (no drips found on cardboard placed under car in garage), car runs well, but a/c, heater do not perform well. spending time at money at repair shop, no answers-

My vehicle broke down on 12/23/2022, it seemed engine failure. it happened while i was arriving to my job in the evening. i parked my car on parking lot and did not move it. due to christmas holiday, i was unable to tow the vehicle to my closest kia dealership (owings mills, md) until 12/27/2022. once my vehicle was towed, the kia dealership informed me that my vehicle had a total of four (4) recalls, but one of the recalls expired. i informed the kia dealership that i never received recall notifications from any kia department regarding my vehicle. kia dealership referred me to contact kia corporation at 1-800-333-4542, because they were not able to assist me with any vehicle repairs and it seemed this was an engine issue related to a recall. on 12/27/2022, with the help of a family member i contacted kia corp. and confirmed they did not have my personal information on their records in relation to my vehicle. i was advised they only had information about my vehicle's prior owner. i provided all my information: name, address, phone number, email address. i inquired about the recall notification issue and they stated it was my responsibility to look for recalls on my vehicle. however, kia corp. acknowledged they sent notices to prior owner on 12/7/2018 and 6/12/2019. i have escalated this matter to kia corp and received no help. they failed to send me recall notices, and as i understand is their responsibility to confirm ownership information through mva and to send recalls to the current owner of the car. please understand, i financed this vehicle through a kia dealership and still owe money for this vehicle. kia even offered extended warranty, which i added when i financed this vehicle, but they refused to fix my car due to recall issue. i need your help to get this situation resolve, because the dealership now says it will cost me over $7000 to get this fix and this is not my fault. kia corp and dealership have failed me. thanks.

This is the 2nd time. first time back in may 2022. engine quite , no oil showing on stick while on the interstate. had a mechanic look at it, usable to gind an oil leak, and replaced the fuel injection system. told to only use mid grade which i have. then my 2016 kia sorento's engine just quit again while driving down the interstate. with no warnings light or notification alerts the vehicle started loosing power, a loud clicking noise in the engine then it just stopped, cut off. i was able to roll off a ramp to stop. checked the oil with nothing showing on the stick and had recently just had oil changed with 5 quarts put in.

The transmission of the 2016 kia sorento is now disabled. the car is currently undergoing repair at a kia dealership and service center. kia has inspected the vehicle, and it has been determined that the engine needs replacing. leading up to the engine failing, there were no signs of a repair needed. no check engine lights, oil light, etc. nothing. the car seemed to be running just fine. driving on the highway going about 65mph, the car began to shake violently and eventually slowed down. only at that point did the oil and check engine light appear.

Twice now my 2016 kia gdi has had the same problem as many others. i had my oil changes made and they said there was no oil in the car. the oil light never came on. i am afraid to drive my car. has there been a recall on this. or for a engine recall. my car is under warranty. is

My steering becomes "sticky" at highway speeds. it causes you to constantly correct your steering. this started as a subtle thing. gradually i noticed it is more and more difficult to keep my vehicle between the lines and it feels dangerous. now, the problem is also occurring at lower speeds. in february 2022, i took it to the kia dealer and had them check it out. they said everything was normal and the alignment checked out ok. i think there should be a recall for this issue. 2016 sorento ex awd, current mileage is 61,000. problem first noticed at 40,000 miles.

My engine failed while driving at 65 mph. there were no warning signs: no check engine light, no low oil pressure, and the temperature gauge prior to failure looked normal. my car had been well-maintained with regular oil changes within the recommended intervals with synthetic oil. the engine failed at approximately 103k miles; there were no known issues prior to failure.

The contact owns a 2016 kia sorento. the contact stated that the exterior lights failed to operate as needed. there was no warning light illuminated. the contact stated that the headlamps and brake light bulbs had been changed approximately 2 - 3 times per year. additionally, the horn failed to sound off while being depressed. the contact stated that the oil pressure warning light failed to illuminate to notify the contact that the oil level was low. the contact stated that while attempting to start the vehicle, the vehicle failed to start. the vehicle was jump started. the vehicle was started and there was an abnormal knocking sound coming from the engine with the check engine warning light illuminated. the vehicle was taken to the dealer and the contact was informed that there was no oil in the engine. the mechanic performed an oil change on the vehicle. the cause of the failure with the exterior lighting was not yet determined. the contact stated that the bulbs were replaced at walmart. the manufacturer was made aware of the failure. the approximate failure mileage was 20,000.

The contact owns a 2016 kia sorento. the contact received notification of nhtsa campaign number: 22v703000 (trailer hitches) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Car started to make a knocking noise, however no lights on dash indicated anything was wrong. checked oil and the oil was low, had to add 4 quarts of oil, checked for leaks and nothing was leaking. two weeks later noticed the car was driving a little different, checked oil and had to add two more quarts of oil.

The vehicle had 87000 miles. on two occasions the engine overheated , requiring a tow. after the 1st incident a local mechanic ran tests and thought the radiator cap needed replacing. it ran fine until a few weeks driving up a mt. pass it overheated again, leaving me stranded on a two lane hwy in 20 degree temps with no cell service. had it towed to reno ,nv kia dealership they said it had blown a head gasket and then a few weeks later said the entire engine would have to be replaced ( the threads to the cylinder were stripped). the original mechanic and lia dealership are the only ones to have looked at or inspected the vehicle. as soon as i noticed the temperature gauge at an elevated level, i immediately pulled over and turned off the motor.

More often than not i’m finding i have to add oil to the car. it gives no warning the oil is low, no light, no smoke. the car starts to run a little hard so we check the oil. each time we check the oil is low and needs more. we have gotten oil changes on the recommended schedule. yet the problem still persists. also i notice at times when pushing the gas to accelerate it almost seems hard to do.

Car started to make a knocking noise especially when accelerating , however no lights on dash indicated anything was wrong. car started fluttering and engine died. started the car again, more knocking and fluttering before the engine died. pulled over and checked oil. it was low so had someone bring me oil. put in 3.5 quarts and got the car started again. the car was still making the knocking sound but was able to drive .5 mile to the closest mechanic. they said it is a serious engine problem from the sounds of it and instructed me not to drive it but to get it towed to the dealer.

Purchased vehicle april 2019 and properly maintained it with no major issues until september 2022 when the alternator went and was replaced with a new alternator but the car was no longer reliable at that point as it spent several trips to the shop (where it resides currently). the catalytic converter was throwing a code but the car was running okay so we were told to see what happens the smell of antifreeze was strong and the engine overheated despite our best efforts (from mechanics with various backgrounds and experience levels). we were told post diagnostic test days before christmas that the engine block was “walking” and a new engine would be the only true and effective repair for it. in disbelief and penniless at this point we got a second and third opinion from other reputable mechanics. the last shop actually tore the engine apart and was able to confirm that the cylinders were so badly warped that a machine shop wouldn’t be able to make them usable. the mechanic commented about how awful the cylinders looked, and that putting the engine back together would be a complete waste of time because the engine would surely throw codes, it was just a matter of when. he also urged us to replace the engine. at this point we have reached out to the administrator for our gap optional warranty we purchased and despite the contract clearly stating there is ample engine coverage, he refuses to cover labor and/or parts. this was my first kia and will without a doubt be my last. with days before my senior semester of nursing school starting my car sat at a shop (where it still sits) and the customer service, or lack thereof i have received has been nothing short of appalling. school is stressful enough and with no reliable transportation it’s really been a treat. also worth mentioning the fact the car was running so terribly it put quite the damper on mine and my kids holidays.

The contact owns a 2016 kia sorento. the contact received notification of nhtsa campaign number: 22v703000 (trailer hitches) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. the contact has tried contacting the manufacturer several times but they claim that there isn't a solution to the problem. the contact also states that uhaul could fix it with third-party harnesses and that kia should be responsible for the cost of that repair.

Engine block threads stripped causing head gasket to blow. this vehicle has 108,000 miles and now needs a new engine. very common issue.

Was driving my car and the engine began to knock and then died. looked at the oil and there was no oil on the dip stick. no warning light ever came on that the oil was low! had to have it towed to a mechanic that said i now have to replace the engine!!!

I had no warning lights come on all of a sudden steam and anti freeze blew from outside hood luckily i was right near home pulled in popped hood all xtra antifreeze gone from back up container .had triple a tow to a mechanic as thought it was a hole in radiator or hose fell off.he got back to me and said there are exhausted gases in antifreeze and my head gasket is blown !nothing ever gave me a clue just happened.he suggested towing to kia as only 70.000 miles and he said there is a leak either from head gasket bolt .but somehow this is a reason for kia as he has read many complaints the same as mine.not the knock sensor issue this is a whole new problem with v6 engine .so i owe 15,000.00 for a car that does no longer run kia will do nothing as had towed to dealership.what do i do? i can not find anyone to do engine cause there are none there are no recalls on this issue!kia needs to be held accountable for all there issues !as my car is still there cause have no idea what to do !so now still paying payments with no help from them!please look on kia complaint you will see so many others with same issue! https://www.thetruthaboutcars.com/cars/news-blog/hyundai-and-kia-s-decade-of-very-troublesome-engines-continues-44497118

Did oil change on vehicle about a week ago. a week later checked oil noticed it was a quart low and put more oil in. next day heard a knocking sound come from engine compartment. checked oil noticed no oil. no warning lights came on to show i had low oil. put more oil in took to kia. kia told me that engine rods are gone and engine is fried. need new engine and its going to cost me $11,000. no lights or warning system was in place when i bought the car and no one informed me of any update or issue needed to prevent this. car only has 67000 miles on it so i should still be covered under manufacturing warranty but they are blaming me for the no oil when no idiot lights came to tell me low oil. this is kias fault.

The engine failed due to bolts backing out of the engine and causing a leak into the exhaust system.this causes the head gasket to leak. this comes without warning of any kind. kia is aware of this problem. there were not any warning lights on. it was diagnosed at an independent service center.

2016 kia sorento. consumer writes in regard to paint peeling on vehicle.

The contact owns a 2016 kia sorento. the contact received notification of nhtsa campaign number: 22v703000 (trailer hitches) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

With just a few payments left on my 2016 kia sorento i was traveling home from work when without any warning at all, my car, in the middle lane of a highway, dropped from about 65 miles an hour down to 30 mph. this almost caused a major accident involving many cars. i managed to get the car off the road and to the mechanic. i was told that there was very little oil left in the motor, which was hard to believe because i was only a month beyond my scheduled oil change. i was told by the mechanic that this engine is known to start burning oil at an excessive rate without warning. i was also told that the motor was no longer any good due to the damage that was caused. i was disappointed to find out there was no recall and i was left with a car that had very little value. please recall these cars before someone gets hurt or worse.

The contact owns a 2016 kia sorento. the contact received notification of the nhtsa campaign number: 22v703000 (trailer hitches) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. additionally, the contact mentioned that a recall notice was received confirming the remedy was available and to contact a local dealer however, the dealer informed the contact that the part was not yet available. the manufacturer was notified of the issue and confirmed that parts were unavailable. the contact had not experienced a failure. parts distribution disconnect.

On 02/03/2023 and once before, i stepped on brake to come to a stop and car accelerated to the point that braking took more distance to come to a stop. i called the kia dealer today and got an appointment which is scheduled for 02/09/2023 to have them inspect vehicle for problem. i read an article published 11/23/2021 by [xxx] on the motorbiscuit website that states the problem is with an issue with the throttle contol system. this problem nearly caused my to crash into car in front of me and could have been catastrophic if i had been going at a higher rate of speed and had to stop quickly. resulting in loss of life or injuries to myself and others. my vehicle is available for inspection upon request. there were no warnings. the floor rug was not jammed under accelerator. the first time it happened was also when coming to a stop. at that time i wasn't sure why it happened. this time myself and my passenger both heard the engine revving while i was trying to brake. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

I have had my car less than a month as i’m driving my car starts to rattle loudly and loses power i go to a nearby auto zone and they run a test which says i have a recall on my engine

We bought a used 2016 kia sorrento. upon driving, we realized that the seat belts were not tightening up on the driver's seat. we took the car into kia in order to get the seat belt fixed. they told us it was the seat belt tentioner was bad and that the repair would not be covered under any kind of warranty. i called kia directly to ask them to override what the dealer was telling me and cover the seat belt since it was a safety issue and the car was under 10 years old. they denied my claim.

We were driving home from a road trip in november 2022 - and the heater was failing, not working. there were no warning lights showing. there was a rattling-type sound when we got nearer to home and since there were still no warning lights coming on, we got the car home. checked the coolant and oil levels - topped them off (not too low). the next morning, i was going to drive to work - started the car and it sounded rough. took daughter's car to work. my husband took the car to shop near the house - they said they got air pocket out of coolant line and suspected head gasket was blown. took it to kia dealer and they confirmed head was blown and would need a new engine - $12,000. never had any indication of overheating until just before we took it to the dealer - the temp gauge indicator would be in the middle then would rise to high and go right back down to middle. did that a couple of times on ride to the dealer. it's now sitting in my garage while i figure out what to do with it.

The contact owns a 2016 kia sorento. the contact received notification of nhtsa campaign number: 22v703000 (trailer hitches) several months ago; however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was contacted and confirmed that the part was not yet available. the manufacturer was made aware of the issue but could not confirm when parts would become available. the contact had not experienced a failure. parts distribution disconnect.

My engine needed to be replaced after they said it overheated and was beyond repair.

Smelled something burning. pulled over and noticed smoke coming from under hood. called the fire department. it was fully engulfed by the time they got there. pictures of it burning are available. the vehicle is a total loss. police report taken today 2-9-2023. insurance company being notified. no warning lamps. no check engine light. no inspections made yet.

My headlights go completely out, pitch black, going over 50mph, several times now. i have turned them off the automatic setting as this has happened more than 5 times over the past year. everything out front goes black including fog lamps, meeting cars, not meeting cars, lights, no lights on the roadway, no rhyme or reason. no warning lights, no sensors covered. my children have been in the car everytime but once. nobody knows what's going on with it as it happens intermittently and no codes appear.

I was driving down the interstate going 80mph when all of the sudden the vehicle lost power. i had to dodge traffic and cross over into another lane to get to the side of the road i’m lucky i made it and nobody was hurt.

My wife was driving the vehicle and the engine locked up because it had burned through all the oil in the vehicle. there was no warning lights to let us know it had low oil. the vehicle is available for inspection. my son was also in the car as well. i had the vehicle towed to my local machanical shop. the owner of the shop was the person that notified me of the engine default.

Traveling from cheyenne, wy to houston, tx my suv overheated without warning and bubbling coolant sprayed everywhere. i was 200 miles south of pueblo, co in the middle of nowhere in new mexico. i then had my suv towed to the kia dealership in pueblo, co and was informed i needed a total engine replacement. i decided to have my car towed to the kia dealership here in cheyenne, wy. i was told 2 bolts were stripped which caused engine failure and overheating "kia used a bolt thread that fails to grip the block with enough force and overheating is a common scenario. this is a known kia manufacture defect". i have always maintained my suv and had regular service performed because i never wanted to be stranded on the side of the road. i am requesting kia step up and help cover some or all of these expenses due to it being a known manufacture defect. i have not heard from kia since my case was opened six weeks ago. the kia dealership here in cheyenne, wy indicated there have been over 20 cars at their service department alone with this issue.

Would not shift out of park dealership repair cost $1000 - told “not part of transmission so not under the warranty “ - now reading online and on recall site lever and linkage column shift issue but now dealership says “not the same” but reading lots of kia owners reporting same problem? should be a recall!!

2016 kia sorento lx which was regularly serviced and well taken care of completely shut off while i was commuting to school on a notoriously dangerous stretch of road. i was in disbelief when the mechanic diagnosed our vehicle as a complete engine failure with 122,000 miles. i thought things couldn’t be any worse until i had the trauma of interacting with kia “customer service” and i use that term very lightly. i had never owned a kia before and i naively thought this well known manufacturer would back their product. ha. instead, i was insensitively told i was “out of luck” and worse yet incriminated to an extent when i didn’t have oil change receipts from the past going on 4 years of financing the vehicle during a hysterical phone ordeal (on hold for 45 minutes- i was in the shower when he finally picked up, didn’t rinse my hyaluronic acid exfoliator off and burned my face). i explained to him that the mechanic described the issue as “the bolts are walking off of the engine block, it’s a known kia issue” - to which he ironically vehemently denied any knowledge of. so not only was i lied to but patronized days before christmas. i tearfully pleaded with him to help me in some way because this is my only vehicle and i’m counting on it to commute to school everyday, i graduate in the spring. kia did not care. where is my sorento now? the garage. we had gap coverage so they required the engine be completely tore apart and sent out - our mechanic stated the bolts were so badly warped and wore a machinist would be unable to work with them and fire was clearly on the horizon based on the dangerous conditions. fire. i have a 14, 5, 4 and 3 year old who are almost always with me. my children could have been killed. so worse than this inconvenience is the blatant lack of regard for human life. to add insult to injury i guess insurance companies are tired of taking the brunt of kia’s incompetent craftsmanship so they are only covering half of the cost, i must pay $5,000.

Engine lost power over night. no warning lights or other signs prior to it happening prior. one day it was running, the next it wasn't. the starter, battery and all oil etc was changed. after everything has been changed out, the car starts but is not in running condition. a continuous knocking in the engine is heard. had it professionally diagnosed and was told the engine is bad. there is only 69k miles and no problems prior whatsoever! i am the 2nd owner and am upset that this has happened.

1. local neighborhood mechanic (s) after many checks determined head gasket blown and unable to repair. requires complete new engine. car has 120k. good condition no other major mechanical issues. shop estimate is $10,000 to repair. 2. gear shift won’t budge - must use a flat head screw driver to shift gears 3. passenger front door sticks and has trouble opening door. was shown this video about issues and thought i was only one having but i have several of the issues listed here.never even tried to fix #2 & 3 bc with kids and all didn’t have extra money. bought car brand new. only owner. i am looking for guidance on how to proceed cause this is like a punch in face 10k to fix! https://youtu.be/suv945jacfo

Tailgate proximity sensor failed.

P1336, limp mode suddenly lost power while driving on the freeway. they need to taker of this issue, i’m not the only one with this problem! i’d almost crash!!

This is an update to a report/complaint #115-6142 that i filed on 2/7/2023 regarding my 2016 kia sorento needing a new engine. i have since spoken with a dealer, a family-owned auto repair shop, who subsequently spoke with a parts store in denver and another dealer. it was reported to me that kia has discontinued the sale and/or manufacture of engines for 2015-2017 kia sorentos because of many many complaints from owners who had the same problems i had with mine...needing a new engine for a non-very-old car. kia obviously knows of the problems but have yet to initiate a recall. i'm about to start proceedings for a class action suit. stay tuned.

For several months i drove the vehicle and kept smelling like something was burning. i took the vehicle to my mechanic they said they didn't find anything. this smell continued and i began to notice my oil was low so i added a quart. well it then became routine for me to check my oil in between changes. everytime i would check it was low so i'd add a quart. eventually while driving home from the store my vehicle began making a noise, the next day it was brought to the mechanic who told me pretty much the engine was going. (this was an engine knock due to over consumption of oil causing) at no point did my oil light come on and stay on nor did the engine light appear for the knock sensor system. i contacted the local kia dealership ego told me to let it run in my driveway until the engine blew. i did not feel comfortable doing this so i let the vehicle sit. the day i went to trade the kia in i was driving in congested traffic and without warning the engine light flashed and i immediately lost all power leaving me stuck in congested traffic.

The contact owns a 2016 kia sorento. the contact stated while driving approximately 65 mph, there was an abnormally loud sound and then a knocking sound coming from the engine compartment. the contact stated that the vehicle was stalling with the oil warning light illuminated. the contact then saw smoke coming from the engine compartment. the vehicle was inoperable. the vehicle was towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. the vehicle remained with the independent mechanic awaiting the repair. the manufacturer was made aware of the failure and a case was opened. the approximate failure mileage was 80,000.

I have maintained my 2016 kia sorento ex with oil changes, spark plugs and fluid changes regularly. within the past year or so i have noticed that shortly after oil changes my oil levels would drop significantly. there were no signs of leaks (no oil on the ground and inspected to see where it could be possibly going.) nothing was found as to where the oil was going. this has happened more frequently than not. recently after an oil change, my family and i took the car on a small road trip (mass to rhode island.) the engine failed without warning. took the suv to a mechanic. my suv was diagnosed as having no compression and now i need a new engine. after research of my hefty bill i have found that this is a very dangerous and frequent issue that a lot of consumers have faced with the same make and model of my suv. i have read numerous of threads, news articles and reviews of the 2016 kia sorento ex and all have exact issue. excessive oil consumption, no warnings and same/similar repair costs. i have looked into recalls and surprisingly this is not one of them. this is clearly a defective part(s) on kia and should not be a cost to the consumer. this is not something that is normal wear and tear. this is a huge concern. i got my car second hand at 61k in 2018. now i have 124k on the engine and its completely failed. please look into this. with inflation, still making monthly payments on this vehicle, pandemic who can really afford throwing 6,500.00 towards a new engine. now i face losing my job because of an unreliable car.

Paint is peeling off the hood and windsheld areas

My car has 65,000.00. i keep the oil and filter maintained every 7,500 miles. i was driving the other day and went to exhilarate and my car starting shacking and made a loud bang, smoke came out everywhere. i was able to make it to the side of the road before it died. no check engine light, no oil heat indicator came on. i looked under the hood and there was oil everywhere. i have now been told by a kia dealership where i had the car towed that i had a catastrophic engine failure.

Driving home from dinner with a friend, we proceed on to intersection. we hear a loud sound, we find out once car has stopped we notice that there no longer any oil in engine. call for a tow, and find out that our engine had blown a rod. noticed that are other owners with same issue. car is in the process of being towed from my mechanic to the kia dealership.

While driving on a major high my vehicle suddenly caught fire. there were no warning lights and my vehicle was not in a collision. the road was clear and i was in a steady flow of traffic.

Car will not shift out of park

The car is available for inspection and has a paint defect. it went from one day being perfectly fine and next day i took it for a car wash and a big chunk of paint just peeled/ripped off. this is definitely a paint defect. i cannot believe this was something that can happen especially considering i take very good care of the vehicle and is well maintained. i am one of many other consumers affected by this. no it had not been inspected by insurance. i have an open claim with kia corporate and pending a reply.

Paint is peeling off in chunks without any cause

The vehicle started severely overheating and making weird noises out of no where one day and is now not drivable due to overheating.

The contact owns a 2016 kia sorento. the contact stated that while driving approximately 65 mph, the vehicle lost motive power and stalled. later after restarting the vehicle, the vehicle would not exceed 20 mph. the vehicle was inspected by an independent mechanic who diagnosed that the throttle body to the accelerator pedal was faulty and needed to be replaced. the vehicle was not yet repaired. the local dealer and manufacturer were notified of the failure, but no assistance was offered. the failure mileage was 120,000.

My 2016 kia sorento has large places on the body (hood, roof, door rails) where the paint has peeled off extensively. we noticed the paint peeling on the hood in august 2022 and the roof and door rails were noticed this month, march 2023.

Car uses more oil than it is supposed to. oil consumption problem. the engine can use more oil that it is supposed to and cause disruption to the engine running. it can also cause problems with the catalytic converter and cause the check engine light to come on.

Over the course of 12 months the vehicle is exhibiting worsening excessive engine oil consumption. there is no oil leak. engine oil warning light does not come on to alert oil is low. and at times within a week the oil level is almost none on dipstick. using 4-5 quarts a month between regular oil changes. loud knocking noise occurs after driving and engine is turned off. the engine fan is constantly running and remains running up to 10 minutes after engine turned off even in mild temperatures and very short drives. violently hard shifting occurs. this is intermittent and unpredictable but has worsened and become more frequent over last 1 year. this hard shifting can be so hard and severe to cause pain from seat belt and mild whiplash. cold weather does increase the frequency and severity however it also happens in mild and warm weather at an alarming rate. at times the shifting is so hard and violent that it feels as though you just drove off a 3 foot ledge hitting front end hard. it happens at both high and low speeds. vehicle has been taken to mechanics on several occasions. each time they find no problems. current mileage is 95,000 miles. i purchased 18 months ago from dealership and almost immediately problems began.

Car stopped accelerating on highway. is unable to drive safely at this time and needed to call tow truck to tow vehicle to nearest dealership.

Oil consumption problem with gdi engine. no leaks, it is burning oil on a weekly basis and the oil light does not come on. there are several online blogs and youtube videos of people with the same issue but no fix. i am constantly having to add oil. this is a known issue with gdi engines.

The brake is not sending a signal to the switch. when i try to switch out of park, it will not move. my car is a great car. i have no other problems besides trying to switch out of park. i had the vehicle checked out and everything is in order. i was told the problem might be behind the body module of the car...please help me with trying to find out what is going on. my car has less than 79k miles and this should not be happening. please call or email [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The cooling system was not heating or cooling and the car was shaking when turned on. there was also fluid leaking from under the car. the mechanic reported that the head gasket is loose and leaking coolant and engine oil. he stated this is been a common problem with kia sorento's and it is a manufacturer defect during the installation of the engine. the bolts are loose which causes the gasket to come loose which causes the leaking. he advised me not to drive the car because it could cause the engine and the head gasket to blow completely and possibly even start a fire.

The contact owns a 2016 kia sorento. the contact stated that while driving approximately 45 mph, the vehicle suddenly lost motive power and stalled and failed to restart. the vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. the engine was replaced with a refurbished engine. approximately three years later the engine began to leak oil. the vehicle was taken to the local dealer who diagnosed that the replacement engine was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure. the failure mileage was 84,994.

I was driving my kia sorento and the check engine light came on. took to autozone to scan the code. and it came back as a knock sensor code. it went to limp mode i couldn’t accelerare and was so slow. and consuming oil. and the engine had a knock. problems with the shift gear. i took it to greenbrier kia dealership in chesapeake virginia. they told me that it just need it a software update. i told them that i hear many owners having the same issues. now they did a diagnostic for $199 dollars. they told me it needs a new knock sensor. the total i will have to pay is close to $600 dollars. i told them if they do rod bearings test. they say they do. i’m just frustrated because it seems like the engine needs to be replaced. the technician told me my kia sorento was not on the knock sensor recall nor engine recall. i can’t drive the car and still making payments on it.

While driving at highway speed, the battery light and oil light came on and the throttle became unresponsive. the driver pulled over safely. the vehicle had to be restarted before the throttle became responsive again. the vehicle was taken to maguire kia service (ithaca, ny), where the engine was subsequently replaced.

The motor oil is disappearing at a rapid rate and i have to fill up the engine oil every week because they just disappear. a few weeks ago my vehicle started jumping while on park and when i took it to the mechanic he said the oil is leaking out to the coils and there were several misfires. it cost me over $200 to repair it and i am still filling up the engine oil every week. this issue is showing up in other similar models as well.

The contact owns a 2016 kia sorento. the contact received recall notification of nhtsa campaign number:  22v703000 (trailer hitches); however, the part to do the repair was not yet available. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

It started making a knocking noise, checked the oil and there was none in it. no warning light came and i was not due for an oil change.

My vehicle abruptly went into catastrophic engine failure 01/03/23. after diagnostics run by both a third party repair shop and a kia dealership, we were informed that a knock sensor failure had led to the lack check engine light as the problem was evolving. this knock sensor is a known defect in kia's product and has previously been labeled a "product improvement" issue. i was not notified of this product improvement recommendation and could therefore not reconcile it. i contacted kia directly who state a letter was sent in december 2018 and june 2019; these communications were absolutely never received. this issue directly led to a serious safety event of the vehicle and therefore for my family. as a "product improvement" this known defect is not searchable through the nhtsa or kia website for consumers awareness. this issue needs to be escalated to a product safety recall to prevent further serious safety events

My engine stalled while driving, there was no warning it just cut off. the car would not turn over to start only a click. i held the key in the start position it started, the engine shook and it cut off immediately. what is wrong with my car ???? the oil is good, the coolant is good etc.

Sticky steering it can be felt at any speed but especially on the highway when turning left. i can feel the steering sticks briefly then the wheel jumps. so i have to make constant unnecessary corrections.

While daughter driving home on interstate, sorento started losing power and slowing down, no warning lights turned on. she pulled off interstate when she noticed it was missing and cut the car off. when trying to start the vehicle again, engine light came on, but the car was missing so bad, we had it towed home. next day had it towed to auto repair, was told it was losing compression in one and two cylinder and coming out tailpipe. the oil was checked and good and the vehicle did not have any warning lamps, even when it failed her on interstate. the vehicle never register or run hot. no lights came on until after pulled over and turned off and then on again. had the knock sensor installed for recall when received in mail and it was updated. vehicle has not been repaired because i can't find anyone that will work on a kia! making payments & insurance on a car that cannot drive.

I was driving down the road and heard a grinding noise from engine. i pulled over to check under the hood for fluid leaks or check engine lights which everything checked out good temp gauges and everything giving normal readings. i then proceeded to keep traveling my route and about 5 minutes in i was loosing power and my car wasn't accelerating any more. i contacted the dealership i received my car from letting them know of these problems and informed them of a recall that was in affect a couple years back and also about the recent one i then asked if they fixed this problem or had any knowledge of these defects which they stated it's not on them i have to take it up with the manufacturer even though i wasn't informed of these problems before my vehicle purchase. i then contacted the manufacturer and let them know of the troubles and got them in contact with the mechanic that was in charge of my diagnostic at the time and they did an investigation and turned out the recall caused this problem but since the problem already occurred they can't help me with repairs. this shouldn't be on me when they sold me a faulty vehicle without disclosing the recalls that needed attention which in return could've cost me or someone's life that day.

Excessive oil consumption. less than 3,000 miles between changes, consuming roughly 2 quarts less than 3,000 miles. up on reading others having same engine experiencing same problems. my car serviced religiously. still runs, now going to dealer.

At an intersection, the vehicle’s engine died unexpectedly without warning. no lights or alarms. the vehicle would not start. once towed to the repair shop, i was told that the engine had seized and that the engine would need to be replaced at a huge cost. the vehicle had only been driven 1500 miles since last oil change. no oil light or check engine light ever went on.

The contact owns a 2016 kia sorento. the contact received notification of nhtsa campaign number: 22v703000 (trailer hitches) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

In march of 2023, my 2016 kia sorento was stolen in shorewood, wisconsin as several teenagers broke the window and ripped open the ignition system. due to a design flaw in the ignition system and no immobilizer in kia vehicles that were created from 2011-2022, theft became very easy and a widespread problem ensued in the milwaukee area as well as other cities in the midwest. the vehicle was stolen by these teenagers and ultimately crashed and totaled. law enforcement officials in milwaukee, wi were able to apprehend the teenagers but this was after they had crashed and totaled the vehicle.

Rapid delamination and paint peeling.

The contact owns a 2016 kia sorento. the contact stated while driving 40 mph, the vehicle overheated. the contact stated that the check engine warning light was illuminated. the contact had taken the vehicle to a local dealer and was informed that there was no failure with the engine. the contact stated that the failure was ongoing. the contact drove the vehicle to an independent mechanic who diagnosed and determined that the thermostat needed to be replaced. the water pump and engine were pressure tested. the vehicle was repaired. the contact stated that the failure had reoccurred. the manufacturer had not been informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 17v224000 (engine and engine cooling). the failure mileage was approximately 57,000.

My gear shift locks in place unless the shift lock release is pressed. multiple other vehicles of this same make and model have a recall for this same issue but my car isn't on the list for it's vin number so the dealer wants to charge $950 for the bcm to be replaced first before then moving to the shifter and components which will total almost another $600. my sister's 2016 kia sorento is also experiencing the same issue. i don't understand how my vehicle has the same issue but they want to charge me to correct an issue that manufacturing causes in so many of this make and model. side note: after recall for anti theft system was "fixed" my steering wheel controls for menu settings and stereo no longer work.

The engine was going through over 5 quarts of oil about once a month. there were no visible leaks. for months, there was no check engine light illuminated so the dealership couldn't help determine and fix the problem without charging over $10,000 to open the engine, which i couldn't afford. a service advisor, in their words, told me to, "run it until it dies," so that they can start using the warranty. this to me was very unsafe, especially for my infant who was there when she said this. months later, the car started shaking intensely and the check engine light finally came on. the car stopped working in the middle of the freeway but i was able to exit and take it to the nearest dealership. they were able to run a diagnosis and said it was an engine misfire and they replaced it (i was able to use my warranty for some of the repairs but still had to pay about $4000). it didn't take long for the car to stop working again. they then said there was a problem with the fuel pump so i had them replace it. i had barely just left the dealership when the car stopped working again. they replaced the catalytic converter, which was a part of a voluntary recall. for months after, they've been trying to figure out the issue with no success. it has been sitting at their service center since november 2022 with no solution.

Most recently the engine burned up the oil prior to my next service date. after oil was added and the engine drove fine. the next day the engine ran fine and after driving through an intersection 1/2 mile from my house the car died. it lost complete power, putting myself and my family in danger. (thank god we were able to get off to the side of the busy roadway safely). at that moment, a battery light came on first, then an oil and engine light illuminated at the same time. the car wouldn’t start and had to be towed off the side of the road. the mechanic that looked at it said it needed an engine. due to lack of maintenance records, the extended warranty company chose to deny my claim. the dealer has my car and will do a diagnostic test. about a year ago i had the transmission looked at for hard shifting into first and the dealer said it needed a flush. the problem continued not too long after they flushed it. it only happens if you release the brake and push to start too quickly and put in gear too quickly. no recalls i’m being told for that issue as well. zero indicators on dash prior to any issues happening that would have given me the opportunity to maintenance/service my vehicle before resulting in engine failure and potentially costing my thousands i don’t have. i love my kia and want my baby back in great working order but i’m afraid i won’t be able to have her back if the repairs are more expensive than the cars worth. i’m still financing this vehicle as well. please kia/hyundai i need your grace and good faith to repair my vehicle under warranty.

Car will not drive, sputters and will not accelerate at all. car shakes and then loses power.

1.kia installed trailer hitch. 2. fire hazard. 3.dealer says they do not have a repair for it. 4. no warnings, or symptoms, no fire yet. i parked my car outside all winter.

The engine was built with a known defect. the bolts securing the head to block were all fine thread bolts. fine thread bolts will strip out under torque and compression. the antifreeze will flood the compartment.

While driving on i95 the car suddenly stopped without warning. after getting the car towed twice, to find out the engine seized up after a mechanic took a look at it.

Rod bearings failed while driving down busy road had to immediately pull over. car was just recently serviced. even after engine failed the check engine light never came on which is highly unsafe!

My 2016 kia sorento was parked in my garage. when i went out in the morning to start the car, i turned on the ignition and the red warning light indicating a power steering failure went on and the power steering wasn't functioning. it was much harder to turn the wheel in either direction than it had been previously. i backed out of my driveway and with some difficulty drove another 2-3 blocks. at that point the power steering started functioning again and i was able to continue driving it to a nearby automotive repair place. when i dropped the kia off they suggested that i leave it there overnight to give them as much time as possible to see if they could replicate the problem i just had. the problem didn't repeat while the car was in the shop, but i was told the power steering could go out again at any time. this is a major safety concern since i don't know if i'd be able to maintain control of the vehicle if this happened unexpectedly - particularly if i was traveling at a high rate of speed. since then i've read reports of similar incidents with other 2016 kia sorentos. i've also learned that kia has extended the warranty for the steering mechanism on my vehicle to 150,000 miles, but that is of no help if the problem doesn't present itself when it's in for repair at the dealership because if it doesn't service will be denied. to the best of my knowledge there is currently no recall for this issue. i've tried contacting the kia consumer assistance center about this, but finally gave up after being put on hold for over an hour. my vehicle is available for inspection at any time.

In 2020 kia replaced the engine on our 2016 sorento. the new engine is doing the same thing with regards to oil consumption and causing us to repeatedly have to put oil in the vehicle at almost every fuel stop. there are no obvious oil leaks observed by us or kia, we are also experiencing error code 0420 on the vehicle as often as 2-3 times a week. the dealership states that the engine replaced in 2020 only had a 1 year, 12000 mile warranty on it and it is no longer covered. the check engine light was unable to be diagnosed by the dealership despite being illuminated when taken to the dealer. we believe the engine oil leak and 0420 code are related as there are no other codes being shown on the vehicle.

I was driving the car when i suddenly smelled coolant. no warning lights came on and the temperature gauge was in the normal range when i first smelled coolant. then, steam began to come through my vents. this is when the temperature gauge began to rise. i drove the car to get it to a safe place before shutting it off. i had it towed to a service center to get the problems diagnosed. the service center told me the engine and cooling system would need to be replaced. i can provide the diagnostic assessment. this could have been extremely dangerous if the problem occurred on the highway, as i fear the engine could have caught fire. i was blessed that this happened on a city street. there was a very sudden loss of coolant, and the inspection revealed metal shavings in the oil. i have had this vehicle regularly maintained and checked the oil myself to keep it at the proper level. none of my prior service visits noted any presence of metal in the oil.

Engine failure - 3.3l head bolts backed out of block emissions seeping in to cooling system (coolant blowing out of reservoir tank) dealer verified issue and know this to be an issue (with various 3.3l cars) overheating claimed to be the cause - car maintenance by dealer only on routine basis vehicle driven around town - not pushed beyond local driving internet search shows others with same problem reports from mechanics of blocks with poor castings and material/quality issues 119,000k miles with no prior mechanical issues dangerous issue repair estimate $10000 - unethical, unsafe, predadatory for those who still paying off vehicles

The contact owns a 2016 kia sorento. the contact stated that there was an abnormal knocking sound from the engine while the vehicle was idling and upon depressing the accelerator pedal. there was no warning light illuminated. the vehicle was initially taken to an independent mechanic where the contact was informed that the vehicle was consuming an excessive amount of engine oil, resulting in engine damage. the dealer and the manufacturer were notified of the failure and the contact was informed that the vehicle was not covered under recall or warranty. the vehicle was not repaired. the failure mileage was approximately 137,000.

The contact owns a 2016 kia sorento. the contact stated while driving at an undisclosed speed, the vehicle lost motive power and overheated. there were no warning lights illuminated. the vehicle was taken to the local dealer where it was diagnosed that the head bolts had a gap between the head gasket and the engine block. the mechanic recommended an engine replacement. the vehicle was not repaired. the manufacturer was contacted and informed the contact that the vehicle was not covered under recall or warranty. the failure mileage was approximately 80,000.

Car is overheating, mechanic stated head gasket bolts are stripped and it's a defect in these kia sorento 3.3l v6 engines. i am the 2nd owner even though it was purchased in the same year it became available (2016). on november 14th, 2023 it will be 7 years old, with 110,000 miles. it's regularly serviced with no issues until the overheating which started on april 22, 2023. my portfolio warranty ended on 100,000 miles. there are hundreds of complaints on various websites with this exact issue. please help me as i'm a disabled retiree on a fixed income pension and cannot afford 7,000.00 to replace the engine.

This 2016 kia sorento is burning a lot of oil. every month we are adding 4 quarts of oil. the oil light is not coming on to indicate that the oil is low. because of the oil burning, it's causing things to get dirty and clogged. we've had to replace plugs and coils twice already and we are experiencing the same problem again now. the car is having (and previously had) trouble accelerating and runs rough (happened in both prior incidents as well). the problem accelerating can be put us in danger, potentially other vehicles hitting us, in heavy traffic situations, when making turns etc.

Steering column resistance measure at 5.3 nm indication an internal issue of the column which needed to be replaced. power steering sticking and stiff while driving causing clear and present danger to driver passengers and possibly other property. kia dealer was apologetic that this was not covered by warranty or recall. however there were other reports of this issue in the kia system.

I was backing up a residential driveway. my backup camera showed my wheels were in line. my steering wheel turned and my car had a sudden unintended acceleration. my car destroyed a double steel garage door. pushed a parked vehicle forward approximately 10-12”. the vehicle crushed a riding lawn mower, pushing the mower through a sheet rock wall. if anyone had been in this area of the garage, they could have possibly suffered serious injury or even fatality. i am trying to arrange to have my vehicle taken to local kia dealership for diagnostic testing. at this time, the vehicle has not been inspected. there were no warning signs that appeared and i did not hear my backup camera alert.

The contact owns a 2016 kia sorento. the contact stated that while driving at an undisclosed speed, the vehicle stalled. no warning lights were illuminated. the contact pulled over and turned off the vehicle. the vehicle was later restarted; however, the failure recurred. the vehicle was towed to the residence and then to an independent mechanic, who diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and confirmed that the knock sensor detection system (ksds) software was not installed. the contact stated that she had not received notification for the knock sensor detection system (ksds). the failure mileage was 100,575.

111k mile car engine has had oil changed how it's suppose to going down the road an engine just lost power an now knocking from rod bairings almost causing a wreck on the highway

While driving with my family of 4 on the interstate the cars engine stopped running without warning. all the dashboard lights illuminated and the car quit running. this almost caused me to lose control of the car and cause a major accident with injury and possible loss of life. this was a traumatic event for me and my family. the car was towed to the shop and we were told that the motor blew and it’s $15k to replace it. i also just found out that kia issued a service bulletin to modify the computer so that the engine goes to limp mode and does not just blow up. had there been something on a carfax or a notification to other shops this traumatic event would not have happened. there should be a safety recall and not just a bulletin only known to kia dealers on all of these motors. this car was serviced regularly outside of kia dealership and oil was just changed about 1 weak ago. kia has refused to cover the repairs. we never got notification of the bulletin.

The contact owns a 2016 kia sorento. the contact stated while pulling the gear shift lever to shift the vehicle into reverse, the lever then would not shift into drive or any other gear. the check engine warning light illuminated but turned off after a couple minutes. the contact noticed that the gear shift lever was locked and placed a screwdriver into the shifter lever lock and the contact was able to shift the lever to reverse and drive. the vehicle was not diagnosed. the dealer was not contacted. the manufacturer was not contacted. the failure mileage was 190,000.

Started tuesday, april 25, 2023. went to head out to take kids to school and go to work but wouldn’t accelerate much over 20mph. no indicators came on or anything. i turned around and went back home. friday, we got a dealership to look at it and they said it was burning oil and smoking a little. didn’t drive it any where outside of those times. monday called the dealer that looked at it on friday and they told us to bring it up there and they would look at it to try and figure out the problem. drove about 10 minutes and everything shut off. pulled over, tried to crank, and indicators came on-battery/flashing engine/car with key, and heard rattling then quickly shut it off. dealer said motor is done.

Engine locks up (blown) with no check engine light warning lights of any kid while driving down the highway i have read this over 1,000 time on the internet from different sorento owners this needs to be recalled i could have been hit by a semi this is a manufacturer defect

Literally overnight large pieces of paint began peeling off of my hood and roof. within days i took it to a body shop and they immediately identified it as a factory defect. the pearl white paint is separating in sheets. if not repaired it will rust the metal underneath.

While driving on souther state parkway on 04/23/2023 i heard a knocking sound coming from the engine. the vehicle suddenly slowed down while in motion front end dipped then returned to original position. the knocking sound got louder i signaled exit the highway vehicle loss power on the ramp. tow truck called to tow vehicle. mechanic shop informed me vehicle engine is no good the engine seized up and malfunctioned. this vehicle almost killed me on the highway. it's very sad that kia is not being held responsible for these defective vehicles. i need kia to pay for engine replacement and labor cost. as a healthcare worker i cannot afford to purchase another vehicle. i just finish paying off the car note on this vehicle. 2016 kia sorento.

Paint peeliing and car rust has stated as soon as warranty ran out.

Engine failed with less than 92000 miles on it. apparently had been running hot but no warnings lights came to indicate rise in engine temperature.

The contact owns a 2016 kia sorento. the contact stated that while driving approximately 40 mph, the contact heard a loud popping sound. after stopping to inspect the vehicle, it was discovered that the glass sunroof had shattered upward. the vehicle was taken to the local dealer. the cause of the failure was not determined. the vehicle was not yet repaired. the manufacturer was not contacted and notified of the failure. the failure mileage was 95,000.

On my way home from work i heard a knocking sound coming from the engine while on the highway the vehicle slowed down at 40 miles per hour then the from end dipped then return in an upright position. the vehicle suddenly lost power the engine would not turn over. there were no warning engine lights or anything before hand to indicate there was a problem before the engine power loss. i had to pay the highway tow truck to get me off he highway and then my insurance tow transported my vehicle to queens. galaxy auto completed diagnostic test and informed me the engine is no good, basically the engine seized. i reached out to kia headquarters via email no response to the situation at hand. on 05/12/2023 received notice from kia recall for tow hinge on vehicle. kia did not address the engine failure on the 2016 kia sorentia gdi which i just finish paying off. my vehicle is parked up no monetary funds to purchase an engine or to pay for labor cost. not having a vehicle is causing undue hardship for me and my children. getting to work and my doctors appointment for chemo treatments is financially difficulty. it is a shame that kia is allowed to duped consumers and put our lives at risk for profit without any consequences. i would never purchase another kia vehicle and i warned my friends and family to stay away from kia brands. shame on you kia. shame on you kia.

I called kia to replace fuse per their safety recall information. they are really uninterested in fixing these recalls or allowing me to speak to a manager to fix the issue. what's the point?

Saw a news report that the tow hitch harness electric may start on fire. received a notice from kia november 1, 2022 regarding the possible fire. parked car outside as instructed in notice called local kia dealer re: issue (january 16, 2023) no remedy per [xxx] asked [xxx] if car can be parked inside garage and if it was advisable to not drive the vehicle and he said that the fire issue is only if the hitch electric is used that there is a fire concern and it is ok to park in garage. so we started parking in garage and did not use hitch electric. i contacted. kia and was put on hold so was unable to share my concerns with the called again 2/16/2023 still no remedy asked again if we needed to park outdoors and was there danger is we drove the car. was told the fire concern is only if the hitch electric was being used and it's ok to park in garage. called again 3/28/2023 still no remedy asked again if we needed to park outdoors. was told no as the fire concern was only if hitch electric was being used and its ok to park in garage. received another interim notice update today(5/17/2023) dated may 8, 2023 stating that there was an interim fuse fix for the fire issue. called local kia dealer in waukesha wisconsin and was able to schedule an appointment for june 6, 2023. again i asked if we needed to park outside and if it was safe to drive the sorento. did not know...follow the letter instructions. my concern is that the dealer is giving different information than what is outlined in the letter from kia regarding our 2016 sorento. i am concerned, so we again are parking outside away from our home and other vehicles and will not drive the car until the interim fuse fix is taken care of. why does the kia service department tell us it is ok to park in the garage? why does the kia service department tell us it is ok to drive the vehicle? i am concerned that mixed messages are being given out by kia dealer service dept and information from kia. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

My 2016 kie sorento use oil i can only go 2000 miles and haveto add oil too it dealer does oils chages and say im good for 600o miles is there a solition too this issue

The contact owns a 2016 kia sorento. the contact received notification of nhtsa campaign number: 22v703000 (trailer hitches) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer had not been made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

I would like to confirm if the recall for 2016 kia sorento transmission shift level assembly also covers all of us who have reported complaints about having to use a screw driver to engage our vehicles out of park? this is a safety concerns just as well as the cars that are impacted by the shift lever slipping out of park while engine off. using a screw driver because kia refuses to replace the part they have acknowledged is faulty, is something that customers should not be responsible for fixing. if there was an issue identified (and clearly there was) the exact same year, make and model and part (the shift lever itself) then the investigation either needs to be expanded or kia needs to just own that these parts need replaced in a larger span than the recall currently covers. please let me know as i am getting no assistance with these issues from my dealership - shawnee mission kia in kansas. thanks

The car lost power while driving and the engine caught fire.

It has 120,000 miles on it. no warning lights. no “low oil” light or anything. my ex-husband hooked up a code reader to it and no codes were being given. it’s currently sitting at dealership, i still owe $3500 on the car and i can’t drive it. will cost more to put an engine in then to pay off of my car. the dealership can’t look at it for another week. i have no means of another car. and kia says they can’t do anything.

My vehicle is still leaking oil bad after paying over $700 to get the oil pressure switch and gasket replaced on march 1, 2023. i was promised a reimbursement of my funds spent to fix the issue and have not heard back for over a month nor have they addressed the issue with the vehicle still leaking badly. as others are having the same issue it is not fair to us costumers we are left with a defective vehicle. i have small children and this is my only vehicle which is not safe to operate. i need help just like the others who are being ignored. i have included the estimate of the other issue as well.

Rear control arm weld broke drivers side. 18 year old lost control on interstate at 70 miles per hour. was spinning around and avoiding hitting a steal fence, steal beam and wall. i have pictures of the broken weld. if no recall yet their needs to be before it kills someone!! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

This is the second very similar incident with the engine of this vehicle. on monday, may 29, 2023, the engine failed at a stop light in fort wayne indiana. a few miles before it failed, it suddenly got very noisy and wouldn’t go over about 15 mph. it wouldn’t really react to the accelerator pedal. at the stop light it just quit at a major intersection leaving me stranded in the middle of the road. it has been towed to the kia dealer in fort wayne. they have not diagnosed the problem yet but i have read many reports on line and my experience was similar: vehicular just quit, engine lost oil, accelerator pedal not responsive, and loud ticking sound. i’m afraid the repair will be thousands of dollars and i’m a senior citizen on social security. this is a second incident. on october 20, 2022, my daughter in law drove my car to iu health hospital in indianapolis to visit me in the hospital (major surgery). in an hour and a half she used a full tank of gas and 3 quarts of oil — the car slowed to 40 mph, accelerator pedal didn’t work and she was on route 69 a 4 lane major highway and was very scared. she pulled off at the next exit. the car had to be towed from indianapolis to fort wayne. my mechanic worked on it, got it running ok but it had a major oil leak. i was recovering from my surgery so drove it little. i now find out that the engine in my car has major problems just like what i have experienced and that kia is refusing to fix them unless people pay in excess of $6000. this is a safety issue!!!! having the car fail and just quit while on local or interstate roads leads to accidents and injuries. this engine needs to be recalled. kia knows it and has settled claims out of court so they don’t have to admit responsibility. this is a serious safety hazard. the recent date of may 29, 2023 is provided but the previous date this happened is october 20, 2022. so there were two incidents.

On my way home from work i heard a knocking sound coming from the engine while on the highway the vehicle slowed down at 40 miles per hour then the from end dipped then return in an upright position. the vehicle suddenly lost power the engine would not turn over. there were no warning engine lights or anything before hand to indicate there was a problem before the engine power loss. i had to pay all county auto body $135.78 to two vehicle off the highway and then my insurance tow transported my vehicle to queens. galaxy auto completed diagnostic test and informed me the engine is no good, basically the engine seized. i reached out to kia headquarters via email no response to the situation at hand. on 05/12/2023 received notice from kia recall for tow hinge on vehicle. kia did not address the engine failure on the 2016 kia sorentia gdi which i just finish paying off. my vehicle is parked up no monetary funds to purchase an engine or to pay for labor cost. on 5/26/2023 vehicle towed kia dealership service area for diagnostic test and i was informed by a representative that the vehicle has life time warranty on the engine. after the diagnostic test i was informed on june 1,2023 "that i can eliminate the $2000 core charge on there however there is a $2500 installation cost on top of the parts. the power-train warranty had expired may 8th of 2020." also, there was an engine recall on this model no one can give me a date or year of the recall. basically, kia is not going to honor their mistake and failed to make necessary repairs on the engine. the entire situation is terrible and kia is not being held responsible for their negligence . upon close review of the engine failure posted on nhtsa. gov website there are over 300 plus vehicles reported on this site with the same engine failure. what is being done to help us the consumer from being duped by manufactures who preyed on hardworking consumers who purchased vehicles that are defective?

Vehicle had a slow engine oil leak which began just after 100,000 miles and mirrored symptoms of the "oil pressure switch" defect, which was replaced under warranty pursuant to a warranty extension campaign from kia. following the replacement of the oil pressure switch, the vehicle continued to slowly leak oil. kia service manager took the engine apart and stated that the threads for the head bolts were stripped from the engine block, causing an oil leak from the head gasket. during a later in-person conversation, which was lawfully recorded, the service manager stated that it was a well known and established defect which kia is refusing to officially acknowledge, and said that he has personally replaced over fifty (50) 2016 model year 3.3l v6 engines with stripped head bolts. the only solution was to replace the engine, and kia refused to cover any repair or replacement costs. the vehicle is available for inspection (at the dealership), and although my vehicle did not have any symptoms other than the oil leak, in other instances it commonly causes engine overheating.

I became the proud owner of a 2016 kia sorento, which i got from jerry smith kia in burlington, washington, in february 2020. this car has received prompt service for every maintenance item at the dealership where i bought it. other than the expected wear and tear, i have never experienced any unneeded problems with the car. it's driven 143,928 miles. i had no warning what so ever that there was an issue with the motor. i had the car inspected and had the regular oil changed on april 20th, 2023, and everything was fine. on april 22, 2023, i drove the kia while out to dinner with my daughter and her friends. on the way home, however, after dropping the girls off, the car cut out and died, but i was still able to make it to the side of the road. the engine knocked like a rod and wouldn't stay turned over for more than ten seconds when i tried to start the car again. all the dash lights lit up and engine sounded like a rattle can. i had the car towed the following morning to the dealership where i have it serviced. after a week, they were able to identify the problem. it appears that the engine's bearings failed. they estimated that a replacement engine would cost $18,000. the vehicle has a negative equity of $13,000, which is too high for me to trade in. spending that much money on it is not worthwhile. it is currently yard art in my driveway. despite my attempts to rectify the situation, i am still left with a sense of dissatisfaction and regret over this purchase. it's a lesson learned, but one that comes at a steep cost. after doing some extensive research i have found numerous owners of the same type of vehicle have similar issues.

The contact owns a 2016 kia sorento. the contact stated that while driving at an undisclosed speed, the vehicle overheated. no warning lights were illuminated. the vehicle was taken to the dealer, who informed the contact that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 143,000.

Vehicle was purchased used on 02-23-2023 from a dealership. one and a half months later, the temp gauge goes into the red. this was the only indication that there was an issue. the dealer found that the head gasket was blown, however upon further inspection it was discovered that the bolts were stripped inside and this was what started the problem. with no other warning other than the temp gauge, the vehicle could have seized up while driving down the highway causing a catastrophic failure and a safety hazard.

The contact owns a 2016 kia sorento lx. the contact stated that after the dealer completed remedies for kia recalls sc234, sc249b, and cs2304, he was notified by the dealer that the vehicle's engine oil was 2 quartz low. the contact informed the dealer that he had just completed a scheduled oil change two weeks prior. no warning lights were illuminated on the instrument panel. the vehicle was taken back to the dealer, who advised the contact that the vehicle may be burning engine oil abnormally fast and began a 1,000-mile performance test to determine the oil burn rate of the engine; the test is still underway. the vehicle has not been repaired. the manufacturer was notified, and a case was opened. the failure mileage was 91,023. the dealer contacted the warranty company but was denied coverage for the vehicle.

Motor siezed while driving in the freeway

I was traveling on the interstate, i heard a slight tapping noise, after about 5 miles, there was no warning light indicators, the car just died, i lost all power, there were no brakes, i was able to get pulled off the highway to the warning track that helped slow the vehicle down, smoke was coming from under the hood & into the cabin, then i saw flames, at about 20mph i knew i had to get out so i put it in park & it finally stopped. i had just enough time to grab my purse & suitcase out of the back & it was in engulfed in flames immediately. i had just had the car serviced 1 month prior for oil change & anti theft recall but was advised that recall wasn't being done at this time. the engine light had came on the day before i took it in for the oil change, they reset it stating it was a co2 sensor & if it came back on to let them know. it did not. it has been reported to my insurance& deemed total loss, i filed a claim with kia & have not heard back, the kia service dept. where it was taken said there was nothing they can do, that it will have to be investigated by insurance.

Power latch assy. the rear hatch does not open problem was reproduced at tameron kia, 10611 boney avenue, d'iberville, ms. 39540 (228)679-5200 problem was diagnosed as internal open/short making rear power tail gate inoperable. no warning lamp or signal advised of the failure. problem was first noted in january 2023 assy.the rear hatch latch does not open.

When accelerating at 70 miles an hour, the rpm went up to 5 and then all acceleration was lost. i was able to steer my vehicle to the side of the highway and at that point turned off the vehicle. when i tried to restart the vehicle, it would not start. the check engine light and battery light came on at that time. after having a mechanic look at the vehicle and the battery was replaced, it was discovered that the oil level was excessively low, even though an oil change had been performed less than 4000 miles ago. the oil light was never on alerting me that oil was a problem and there were no oil spots indicating a leak. as of now the vehicle engine is completely locked up and will not start. it needs a new engine.

I brought my car brand new from the kia dealership.. i started to notice paint that was missing which i thought maybe from a rock(2019)but the peeling continued to peel. at this point my hood is 35% peeled off now and the top of my kia is now starting to peel . i have noticed a lot of kia owners that have this exact same problem.

Im driving my car then my engine totally shut down.

Recently, while driving on a busy multi-lane highway my 2016 kia sorento suddenly lost power, started shaking and slowed down causing traffic safety hazard. the engine stalled after slowing down. the car needed to be towed at my expense.my check engine light came on for my ksds, the engine went limp mode and unable to accelerate over 50 miles and hour on the highway. my engine is blown. gasoline smell fumes came through vent causing me to have an attack car started to catch fire.

Vehicle is consuming an excessive amount of oil, i see this is a common issue with this make and model , even a tsb regarding this issue. yet, dealership states it is normal. i’m sorry but i have never owned a vehicle where it is normal to have to add 4 qts of oil between oil changes. this is a serious concern for engine wear and tear. i would like to escalate this issue to seek resolution. another issue i see is both rear window regulators failed at same time. this i believe is due to poor design and low quality parts being used. plastic pieces are used to hold metal wire in place to raise and lower windows. this plastic easily breaks over time causing windows to fall down suddenly and potentially shatter sending glass and debris in rear passengers. headlight switch is defective causing headlights to turn off randomly while driving and then not being able to turn back on immediately. huge safety concern at night.

I have been calling kia corporate for a year now. they will put me on hold or transfer me until they think i give so they disconnect me! i finally got a supervisor on the phone to help me and he was very rude. i told him that “i knew kia did not want to have a situation where one of their vehicles caught on fire with children in it” and his answer was “ma’am that happens all the time”. they have not fixed the seven recalls that are on my 2016 kia sorrento. not one out of seven. i asked for whatever was fair, i buy back, i trade, whatever was fair for both parties, and asked to speak to that gentleman’s [xxx] supervisor so she could listen to that call. when i got a callback, she did apologize or say anything about the car and then she had [xxx] call me back again so that he can tell me that in the state of north carolina, there was nothing they could do for me because he cannot do a buyback, and he cannot do a trade-in. i know that is incorrect. i have friends and family that work at car dealerships and one place is chrysler dodge. we got this car because we had a two year old and i had done research for six months and wanted it so bad and they only had it for two days. they never even had time to check it out but they still sold it to us. i still got some of the man [xxx] information that was the previous owner. if they looked it over so well, why did i have to drive back there twice to get head rests? why when i brought all this information up to them? did they throw me straight to kia corporate. we bought this vehicle at bob king kia in winston, salem north carolina. i don’t expect a telluride from 2023 to pull up with a bow on it. i do expect to be treated like a fair consumer, so i have something to say to drive my child in. it got to the point where my best friend let us buy her minivan. literally having to get out to check if there’s fumes smoke my door handle broke there was a recall, there’s a recall on the hatchback it doesn’t open anymore etc information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Automatic transmission shift lever assembly components, fuel pipe exhaust causing fumes to come through the vent area causing fire and smoke. accelerator assembly issues when driving

The oil pressure switch failed in our 2006 kia sorento with 46,681 miles. we purchased this car new from same kia dealer that services it. the oil leaking from the pressure switch got onto the exhaust manifold, and lots oil had traveled through wiring harnesses and got inside electrical connectors including half filling inside the computer unit ecm/ecu? main pin wiring connection. after searching online i found that many other people have reported the same oil leaking problem with the oil pressure switch in various kia vehicles, though the kia dealership told me there is no recall for it. this was surprising to me especially when i noticed smoke coming off of manifold when i took it to the kia service center, and when their repair service man sent me a video from kia showing the amount of oil that leaked up the wires inside of harness into the electrical pin connections going to the car computer system. i do have a copy of this video. this seems very concerning to me and makes me worried.

Yesterday while driving the engine began to shake and seize, it would not accelerate above 40 mph. i was seconds from entering the hwy but pulled into quick trip where it died and had to be towed at own expense. oil pressure sensor had been flashing on periodically when breaks were applied between regular oil changes. vehicle was consuming 3-4 qts of oil between oil changes, which is not normal. there were no signs of any oil leaks, oil light did not remain illuminated to suggest low oil levels, nor a check engine light warning. vehicle has less than 100,000 miles. when contacting kia was told i would need a warranty to fix. this is not a warranty issue, this is a known issue and class action lawsuit related to these symptoms. i was seconds from a possible fatal accident on the highway and i'm sure a buy back or vehicle exchange would be better than a lawsuit involving corporate negligence resulting in a death.

Shift lock does not come out of park. started september 2022. excessive oil burning 2 quarts a month( every 500 miles) started june 2022 low oil light does not turn on ever electrical issues. locks turn on and of every time i open door. check engine light is always on. since i bought the car. kia tried fixing but it didn't help. now have engine failure.

I was accelerating as normal and as soon as i got up to speed my car started to decelerate without me pushing the break. i could then not accelerate at all. i was able to pull off to the shoulder/ median of the road and was thankfully able to avoid a crash. once i was stopped i could not accelerate anymore. i turned off the engine and was not able to restart it. there was no check engine light warning or any warning for that matter. i had to get the car towed to a local car shop. they did an evaluation and told me the engine seized and it would be an estimate of $11,000 to replace the engine. i went to research and found out there has been a recall on the exact year, model and engine of my car and there was never and notice of this or that there has been other safety problems with kia sorentos.

The contact owns a 2016 kia sorento. the contact stated that while driving at undisclosed speeds, the check engine warning light intermittently illuminated and while coming to a stop, the oil warning light illuminated while the brake pedal was depressed. the contact stated that on several occasions, upon start up, the vehicle lost power after hearing the engine rev. the vehicle was taken to auto zone and placed on a diagnostic machine, and it was determined that the power train, throttle pedal position sensor was faulty and needed to be replaced. additionally, the contact stated that the vehicle was taken to the dealer 3 months ago for an undisclosed failure however, after the vehicle was retrieved, the check engine warning light intermittently illuminated. the dealer was notified of the failure and the contact was advised to take the vehicle to the dealer. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 107,000.

On fathers day, my 2016 sorento had a flashing check engine light. i pulled it over and had it towed to the dealer i purchased it from. while they thought it was a knock sensor, they could not ensure that would fix the problem. i then had it towed to another mechanic who diagnosed it as a bad connecting rod in the motor. . it was at this time that they told me there was a recall for this type of engine, which is the 2.4 tdi. after contacting 4 dealerships, kia of lanham agreed to look at it but i must show proof of the last 10 oil changes. fortunately, while i just purchased the truck in december 2022, the carfax report detailed that the suv had been serviced by a kia dealership in va. i have incurred 3 towing charges, 2 diagnostic fees plus a 2 week car rental until i could purchase another vehicle. finally, it is well known by many mechanics that kia’s customer service is often poor and st times, quite arrogant. if my 7 year old, 114k mile sorento is not repaired, i will never buy another kia or hyundai product again.

Was driving at 11mph and car would not accelerate almost causing and accident issues with engine sparking flames fuel system problems, transmission issues when putting the vehicle into park. engine problems check engine light keeps blinking on an off system says park vehicle do to diagnosed problems. suspension issues afraid to drive vehicle do to so many safety problems.

The contact owned a 2016 kia sorento. the contact stated that while driving at 70 mph and accelerating uphill, the vehicle rapidly decelerated, and lost motive power before reaching the top of the hill. the contact was able to safely exit the freeway but was afterwards unable to reach rpm's above 2,000. the check engine warning light was illuminated on the instrument panel. the vehicle was taken to an independent mechanic, who diagnosed a general engine failure. the vehicle was then taken to the dealer for a second opinion, which confirmed the engine failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 122,000.

After i got the for my car. i took my carto a mechanic. he ran several test and concluded that my car has an electrical problem.

When driving at night with the light switch in auto position, headlight will turn off. sometimes, turning the switch to off and back to auto will make them work. sometimes wiggles the switch will make them work. sometimes you have to switch them to on to make them work.

Engine stopped working.

The contact owns a 2016 kia sorento. the contact stated while driving approximately 40-50 mph, the vehicle stalled. the vehicle was not drivable. the contact towed the vehicle to the residence and then to an independent mechanic. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the contact called the local dealer and made them aware of the failure. the vehicle was not repaired. upon investigation, the contact associated the failure with manufacturer recall number: pi1802b; however, the vin was not included. the manufacturer had not been informed of the failure. the failure mileage was approximately 79,571.

My issues began when the vehicle was leaking oil, took it to dealer and was told i needed a valve cover gasket (?). after that repair the vehicle began to burn oil excessively. i noticed this after the check engine light came on previously. i took it to the dealer and was told i needed spark plugs. plugs were replaced but the vehicle continued to burn oil. check engine light came on. at approximately 7am as i traveled on a very busy highway so my kia sorento began to sputter before losing power.

Vehicle inspection catalytic converter fumes coming inside vents causing fire an frame issues

Car was in an accident; started on fire, car is totalled

My shifting lever acts all wonky. feels lose. it acts as if it does not want to go into the gears i put it in, especially park. i have to wiggle the lever before it will lock. when i put it in reverse it takes a minute before the r comes up and then my back up camera won’t come on because i feel it’s not telling it that’s it’s in reverse. yesterday i was driving the suv and going down the road and all of a sudden it was like my suv was put into to neutral going down the road, nothing touched the shifting lever but it was as if the car had no idea what gear it was in. this worries me as if someone was behind me i could have been rear ended. this is a real safety concern to me and my family. the suv only has 60,000 miles on it. are there any issues with this make and model? i would really hate to get into an accident.

Steering doesn't aways respond to turning immediately while driving the vehicle.steering has become difficult this is the second time for this repair to be needed service done in 2020 now service is needed again in 2023 same area the mdps motor repair and other dealer stuff. i believe kia is aware of the problems i believe there is a recall or some kind of help for me and my family to travel safely in this vehicle please help me get the needed repairs covered asap i took the vehicle to the dealer on 7-21-2023

The paint on my vehicle began peeling about a year ago, 2022, right above the top of the windshield. drivers side. about 6 months ago, approx jan 2023, i noticed a few paint chips on the hood missing. one of them is extremely large and has paint peeling off around the edges. i am afraid to wash it as hoping more does not peel. you see bare metal underneath my paint. my vehicle only has about 74k miles on it. it is white in color but appears to also have sparkles within the paint.

My car got stolen and have had really bad service on kia end i got insurance to pay for most would like at least my 500.00 debuctable back

Replaced engine 6 months ago only to have the same problem again engine is locked won't start cut off while driving excessive oil consumption

My kia sorento 2016 use alot of oil, resulting in my car needing a new engine. the contact stated to cancel the complaint because the wrong vehicle was entered.

My kia sorento 2016 uses excessive amount of oil resulting in engine failure. at the moment my car need an engine replacement. i took my car to get a diagnostic at the auto shop, i was informed that my car engine was dying. i did some searching online, and i find out that kia sorento are known to have engine issues and unusual excessive consumption of oil.

Fire from fuel pump engine failure catalytic converter issues from engine

I have paint peeling from the hood of my car, the pearl white paint is bubbling up and peeling all by itself. kia says the it's past the 3 year warranty period so i am responsible for the repair. i have never had paint peel from a car for no reason.

The contact owns a 2016 kia sorento. the contact received notification of nhtsa campaign number: 22v703000 (trailer hitches) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while attempting to drive at highway speeds, the vehicle lagged and was unable to exceed 50 mph. the check engine warning light was illuminated. the manufacturer was not made aware of the issue. the failure mileage was unknown. parts distribution disconnect.

The contact owns a 2016 kia sorento. the contact stated that while driving at 70 mph, the vehicle lost oil , the low oil and low fuel warning lights did not illuminate. the vehicle started to slow down and it made an abnormal noise and lost power. when she depressed the accelerator pedal, the vehicle would make a jerking motion. the contact was able to pull over to the shoulder and the vehicle was towed to a safe area. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Total engine failure on highway with no warning. kia dealership says a piston broke and a valve is stuck open. total engine replacement required with a cost of $12,000. kia refused to help with cost due to car being at 101,000 miles. only 1,000 miles over the powertrain warranty.

Primary emission test performed:obd - fail obd system - readyness status fuel system not ready my 2016 kia sorento repeatedly fails for above cause. kia dealer proposed driving the car varying speed (highway, city etc.) their first recommendation was to drive car for 100 miles and problem will clear. then they recommended 300 miles, then 600 miles and they continued to escalate the mileage. i have driven the car 1200 miles and the problem persists. i contacted kia corporate and the customer rep said that she knew nothing about the problem and she said that i should just tell the dealer to fix the car. i told the rep that i already had several interactions with the dealer without any luck. i told her to contact the dealer, which she would not commit to doing. i am driving the car that has inspection sticker which is two months past due. this is the only car that i have and my wife and i require the car for necessities and doctor appointments and medical procedures. please help!

"auto" mode on headlights sometimes causes the headlights to turn off while in use in dark conditions. auto mode also sometimes causes the lights not to turn on automatically or turn on randomly, even when the car is not in use and key is not in the ignition. lights can turn on randomly when not occupied or being driven.

I was driving, pulled over to the side of the street, put the car on park. when i was getting ready to leave, my car would not shift back from park to drive. shift linkage was detached and was stuck in park.

The engine on our 2016 kia sorento blew in february (2023) with 120k miles on it. when this happened, it blew a fist sized hole on each side of the engine. a brief fire was seen under the car but quickly went out. since it was over the mfg warranty, we had to buy a used engine for $7k. labor was $3k. there were absolutely no warning lights on the dash. fast forward 6 months, the replacement engine now just seized. you just can't make this up. kia should not be allowed to make cars. the car broke down in a small town 3 hours from home. with $11k still owed on the vehicle, i just can't justify spending another $10k to replace the motor again. there were no warning signs this time either. our engine is the 3.3l which kia is not offering lifetime warranty on and out of pocket expenses like the 2.0l and 2.2l engine which lawsuit was just won.

While driving through a rain storm on 8/13/23 the paint on my vehicle started to peel off. i have since discovered that this is an issue with kia, especially the pearl white color. my vehicle looks like it has been vandalized. pictures are available. my safety was jeopardized when chunks of paint from the hood were hitting my windshield while driving on the interstate. on 8/14/23 i took my vehicle to a body shop and they estimated $3,336 to repair or repaint the damage. the formal estimate is available, too. i have been unable to talk to a live person at kia customer service, but will continue to call so the incident is on the record with them. my contact information is: [xxx] cell [xxx] email: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

My engine was replaced under the recall approx 10,000km ago. now, my car is over heating. check engine light has not come on ever. there seems to be oil in my radiator as the colour is that of a milky brown.

Was driving to work rpm's jumped up and stayed after releasing gas pedal. the engine started knocking. pulled off the road at gas station near by. shut car off. had to have car towed to back to my house.

The contact owns a 2016 kia sorento. the contact stated that she noticed that the temperature gauge was continuously fluctuating. the contact checked the oil level and noticed that there was no oil in the vehicle; even though the engine oil had been changed two weeks prior. the contact added 3 quarts of oil in the vehicle. the vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced, and that the failure was related to kia campaign number: 2002b. the vehicle was taken to the dealer, who informed the contact that they could not replace the engine unless it had completely failed. the vehicle was not repaired. the manufacturer was notified of the failure and advised as the dealer. the failure mileage was approximately 73,000.

My oil light was not working and even though i was having maintenance done on my car regularly, my piston rings failed and my car was burning oil between oil changes and i did not know it. now, my car needs a new engine which i cannot afford and car shield is refusing to honor their warranty. i have been without a car for 4 months while it sits at a shop

I purchased a like new 2016 kia sorento with about 6000 miles on it. maintenance was performed by dealer on regular schedule. after appx 40,000 miles, early in 2021, i noticed obscene oil consumption, at least 1 quart every 325 miles. dealer checked the engine and said "yes, it is losing oil somewhere.", but did nothing to fix it. high oil consumption continued and eventually cylinders 2 and 4 blew out on interstate with a car load of kids mid-year 2022. dealer fixed this at my cost of about $1700.00. late 2022, just past 100,00 miles, one of the exhaust valves broke and pretty much destroyed the engine. dealer confirmed the issue and stated they would not replace the engine or repair the engine, and recommended i find a mechanic. since december 2022, i've had the car towed multiple times to the dealer and then to 2 different shops and no one can or wants to fix the engine. the mechanic where the car has been sitting since february 2023 now says i need to look for an engine myself and he will switch it out. what a sorry company kia is. i've bought 3 kias from the dealer and i bet this will be my last one. is there any help is getting my problem resolved?

The vehicle lost.all power engine started to knock stopped in the middle of traffic in 4 lanes almost causing an accident 700 miles from home. mechanic states engine is blown and that kia engines don't last past 100000 it will cost me almost 11000 to get a new kia plus had to pay for rental car motel etc to get home. pathetic and extremely dangerous and car has to be pushed out of traffic and get a tow truck to haul it. i will never ever purchase a kia again and will tell everyone i know not to purchase and of course the warranty was off so i have no can and lose 110000..kia should be held responsible as it looks like this is a continuing and dangerous issue.

Car engine suddenly started to fail, no power, engine knocking, died in traffics turning into an intersection extremely dangerous

3.3 liter engine - no warning not part of recall or knock sensor per kia - driving slow ( thank god ) just died . towed to the dealer - hearing 3 different story’s ? diagnosis ? manifold or rod bearing issue - whole engine needs replaced over 15k cost . doing research on this issue snd see many complaints on all makes and models / expect a recall on this vehicle in time as well - it’s only a matter of time till someone is hurt or killed due to kias repeated negligence in regards to engine failure - the dealer and corporate are ignoring this and that is not acceptable .

The paint on the body of my vehicle just started rapidly peeling off on its own really bad from passenger door handle and spreading.

2016 kia sorento suddenly without any warning lights started losing power while driving on busy intersection. vehicle dies, have towed, they say looks like there was no oil despite fairly recent oil change and without oil light popping up. mechanic states it was ok for now but would need to start thinking about a new engine. pick up vehicle and it didn’t even make it home before it lost power in an intersection again. called kia multiple times and despite other kia’s having this issue apparently my vehicle is not one of the ones with a recall. there is nothing they can do for me. owe 11k on vehicle, motor will probably be close to that. for now i am making payments on a vehicle that won’t go anywhere. went to kia dealership to see what help they could provide and their suggestion was to stop making payments and let them take vehicle back. obviously i’m still making payments. but then they sold me a used hyundai which subsequently caught fire a month later. turned out while it didn’t have a recall on the hyundai it had a campaign about a software update that would have indicated a problem before my engine caught fire. dealership couldn’t have cared less, i’m aware that one was a hyundai but that’s the level of customer service kia provides. and will also sell you a vehicle with outstanding issues and not bring to your attention.

At various times the headlights shut off while in "auto" mode. since it is "auto" mode it is always at night and you suddenly cannot see the road. we have found when this happens that the system goes to the "parking" light mode. rotating the multi-function switch to a different position other than "auto" and back allows the headlights to come back on. we have not found a pattern in this dangerous event where we are able to repeat the failure.

Car shutters and stalls and metal shavings in the oil pan

The roller for the headliner falls when i open the sunroof and this causes me not to be able to see out of my mirrors when driving. there has not been an accident or anything to the vehicle and the vehicle has been taken care of the entire time.

The headliner in the truck does not roll back properly and just out the blue falls down when i open the sun roof.

Sometimes the cruise control works. sometimes it doesn't work. even after vehicle is warmed up still no resolution. engine oil disappears without notice or warning.

My engine failed with no warning, my car shut down on the hwy. it was a safety issue because the car shut down while driving on the hwy and could have resulted in a traffic accident. this problen is all over the internet. there were no warning lights. car ran fine up until it stalled and lost power and shut down. when towed to the repair shop, i was told it was completely out of oil, metal shavings were in the oil filter. the shop replaced oil and the car ran for a bit with knocking noise. on the way to the kia dealership, after learning this was an issue with my type of vehicle, the car shut down again and had to be towed to the dealership. my request for engine replacement was denied even though it is well within 100.000 miles and or 10yrs. it has 84,000 miles. i feel this is kia's responsibilty to replace my engine. at this time, they are charging me $10,600 to replace my engine.

Aug. 5, 2023: ca steering wheel locked when trying to change lanes. managed to turn left but went over the curb. it drove well when going straight but could not turn steering wheel. glad i didn't go on the freeway. managed to stop but didn't turn off car due to too hot outside. called towing, then a family member told me to turn car off, hesitant due to weather, too hot. it worked. towtrk driver checked under hood and saw no problem. i then drove to dealership and left it there to diagnose. it is till in shop 6wks. it is the steering wheel wiring i am told. now waiting for a part. maybe this week. love the kia but it did me wrong. cannot trust it anymore. that is too bad it is an awesome vehicle to me except for the problem. warning came on as incident happened. manufacturer personnel inspected. happy no accident just fear of not being able to manage steering easily. i drive a curvy and high altitude road. that really scares me n for any passangers.

This vehicle is a match box waiting to kill someone. i've been reporting these problems an nobody has follow up. on 08/20/2023 fuel pump had to be replaced after fumes coming into vents report one on 06/03/2023 issue happened again, 0n 09/04/2023 engine went out. after getting vehicle back catalytic converter and manifold was burnt out do to engine .had it inspected by a muffler shop. kia will not replace anything even if they are told it was caused on behalf of there produce

Unknown possible radiator or water pump damage. constantly have to fill car up with antifreeze & water every few miles. car is never driven over 45 mph. car easily overheats & leaves us stranded as we live in a rural location. have to purchase antifreeze every 3 days that we cannot afford. have very limited funds to assist with mechanical work, but we can contribute a little. no income whatsoever coming in due to job loss. can't rely on car to get to work, but can work from home. currently seeking employment, but competition has been tough. this is our only car for our family of 4. 2 kids in school [xxxxxx] . no bus or friends/relatives who can help. was referred to this program by a friend as they informed me that it offers financial assistance for some repairs. this affects the safety of the vehicle as we have small children, and the car constantly overheats leaving us stranded in areas without sufficient cellular coverage to make calls. located in sevierville, tn. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Unknown possible head gasket, radiator or water pump damage. light smoke from engine. constantly have to fill car up with antifreeze & water every few miles. car is never driven over 45 mph.car easily overheats & leaves us stranded as we live in a rural location. have to purchase antifreeze every 3 days that we cannot afford. have very limited funds to assist with mechanical work, but we can contribute a little. no income whatsoever coming in due to job loss. can't rely on car to get to work, but can work from home. currently seeking employment, but competition has been tough. this is our only car for our family of 4. 2 kids in school age 8 & 4. no bus or friends/relatives who can help.was referred to this program by a friend as they informed me that it offers financial assistance for some repairs. this affects the safety of the vehicle as we have small children, and the car constantly overheats leaving us stranded in areas without sufficient cellular coverage to make calls. located in sevierville, tn.

White pearl paint peeling significantly

Car ran fine until we stopped for gas, went to get back on the highway when the car wouldn't accelerate >25mphs,almost got hit from this. the car was then towed to the near by kia dealership and they found that it was a compression issue with a known issue in the engine and now we need a new engine or scrap the car. kia is not willing to fix their horrible product and has told us to just suffer.

Driving vehicle and check engine light came on, pulled over to an advance auto to have codes pulled. when lifting the hood to double check everything while waiting on codes to be pulled, i could smell a burning smell. after codes pulled, i sat in parking lot and researched codes p001100 and p208800. with codes and smell of burning, i had vehicle towed to ferber's tire & auto service, inc. at 10383 leadbetter rd. ashland, va. 23005. they pulled codes and found that a recall was issued by kia for this issue with cvvt assembly. i called kia and i was told that my vin was not covered for this recall but that if the recall was expanded and covered my vin that they would notify me. at this point i had no choice but to repair vehicle on my own even though kia knew of this issue with their product. this repair is not cheap! because of the location and what you have to do to get to part that needs to be replaced. my bill was $2,492.23 just to fix a car that kia is aware. so aware that a recall was issued, just didn't go far enough for all the vin. if my vehicle had caught fire or engine locked up because of the metal and plastic now sucked into the engine, i would have no car and all because kia not doing right by the customer. i still have parts the old parts that were replaced.

The contact owns a 2016 kia sorento. the contact stated that while his wife was driving 50 mph, the vehicle started overheating and then inadvertently lost motive power. no warning lights were illuminated. the vehicle was towed to an independent mechanic, who diagnosed a general engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 90,000.

The contact owns a 2016 kia sorento. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to carmax, where the mechanic retrieved dtc code: p017 (crank shaft). the contact stated that unknown repairs were made to the vehicle; however, the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer who replaced the battery; however, the failure recurred. the dealer informed the contact that the engine had misfired, and that the engine had a crack in the manifold that had been glued together. additionally, the dealer informed the contact that the transmission had previously been replaced. the dealer informed the contact that the top of the engine needed to be taken apart. the warranty company requested the records of all the oil changes. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 32,000.

The anti lock button does not work, kia will not fix it, they stated that there recall on it was for locks that can move the car forward and backwards. i've never used my anti lock button its down beside the gear shift so the only way i can drive my suv to put my car in drive, reverse etc to use the gear shift is by holding a screwdriver down in it the whole time and i complained to kia about that knows that but they won't do anything about it unless i pay out of pocket for something i've never even used since i had the vehicle/i'm not at fault for. i suddenly could not put my suv back in drive after cutting my car off at my daughter school in 2022 bc of the anti lock button being stuck or something of that nature and kia done nothing about it since, they turned my down to fix n/or replace it. and my dashboard is cracking by the airbag on passenger side from the top all the way down unknowingly on its own. also my engine light suddenly comes on and stays on for days then goes off and that happened on several occasions/ twice so far, kia was notified about it and said if its not jumping or flashing i'll have to pay to get it checked.

Car got caught on fire while driving with my 5kids

Peeling paint

Paint on the hood started to peel off in july of 2023. it has not been formally inspected, but is available for inspection. we have not contacted a dealer yet.

The contact owns a 2016 kia sorento. the contact stated that the vehicle was consuming an excessive amount of engine oil. the contact stated that the engine consumed 2 quarts of oil for every 1,000 miles driven. the dealer was made aware of the failure and performed an oil consumption test. the vehicle failed the oil consumption test twice. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 71,000.

Premature engine failure due to excessive oil consumption, without indication from warning light of low oil. checked my oil and registered 0 on the dip stick. the engine knock became present pulling into my driveway

Engine burned oil with no warning lights. engine failed on highway with no warning lights. regular maintenance and oil change done to vehicle, this was not negligible.

Excessive oil consumption, concerned about engine seizing while driving due to this.

Car has been burning oil, i'm filling it every other week and i barely drive it (less than 30 miles a week). was driving to the dealer to have it looked at and it failed - i suddenly could not accelerate on a busy highway over 3mph! no warning lights came on at all and it is not throwing any codes. i was almost rear ended. one kia dealership told me "just keep topping off the oil and drive it till it fails" that seems like an unsafe solution. will kia be responsible if i get into a collision if my car suddenly fails?

Car started making a knocking noise and before i could pull over the car shut off. told now engine needs to be replaced. kia could not look at it until november 1st and will not give us a car to use. we only have this car as a mode of transportation.

In november last year, my car caught fire while i was driving on a highway at a rate of about 70 mph. some good samaritans flagged me down and i was able to pull off the road and escape injury. my car was a total loss as were the contents of it. the fire department tapped out the fire. kia admitted responsibility saying it was a manufacturing defect (i have the email conversation saved) but only wanted to pay my insurance company back and refund me my deductible. kia would not pay for my lost iphone and belongings because they said they could only do so if i provided a receipts for those items. who has a receipt for everything in their car? i didn't claim to loss a rolex or anything crazy. i refused the offer and am out for the loss of my car, deductible and its contents (though insurance cut me a check for the blue book value of my car minus the deductible). kia is the worst.

My car has been having high oil consumption. i have taken it to my kia dealership. they informed me this is a problem with the make and model. they told me this is the beginning of an engine problem that will ultimately cause engine failure affecting connecting rods and bearings. my options are to drive the car until it fails then kia will replace the engine. i a,so co tacted kia corporate customer service a d was told the same thing. i ask her to file a complaint and accelerate it. she said 5hat was. ot he process. i am 77 year old widow. i'm active and drive my car day a night almost every day. i am usually alone. the solutions are not acceptable. there is a danger for me getting suddenly stranded alone at my age. i think the engine should be replaced now. can you help me with this? thank you

Vehicle is burning excessive amounts of oil. the check engine light nor low oil light has came on and vehicle was (4) quarts low (according to independent mechanic). was told by kia dealership that they would not repair unless the engine was completely blown up. i was told to add oil, get more frequent oil changes, trade vehicle, or come up with $8,500. the engine only has 61,000 miles on it and is a 2016 model. this is a widely known issue and kia needs to admit the failures and fix the problem.

The engine threw a rod while driving on a flat stretch of us hwy 285. the vehicle is available for further inspection if needed. the engine has 61,300 miles on it. we were forced to stop on a small 2-lane highway and wait for hours for a tow. this was inspected by the dealership and needs to be replaced for the vehicle to be safe to drive again. this is not covered under warranty as i am the second owner with a warranty up to 60,000 miles. no warning lights or messages occurred prior to the rod being thrown.

Paint for this car has been delaminating and peeling off from regular use of the car. no accidents or scratches caused the paint to begin peeling, it just started on it's own. i am reporting this because i found it was a common issue for kia owners with a pear white paint.

I noticed one day when filling up my wiper fluid that the engine was just slightly below the coolant low level. i topped off the coolant and tried to see if there was any leaks under the car. i couldn't see any. i started the vehicle and noticed there was bubbling in the coolant reservoir.i called my local mechanic and scheduled an appointment to bring the car in. the car wasn't driven until the day it was going in to be looked at. when driving the car in it started rough and slugish but then went back to normal. i drove it to my mechanics and on the way the car started running very rough engine shaking and the check engine light started flashing. i was only a few blocks away from the shop so i coasted in. they took the car in said it had a code for a cylinder misfire and started the car saying it was blowing white smoke out of the exhaust. they ran a test on the car and said they didn't want to take anything apart and to tow it to kia. the car was towed to kia in wheat ridge, co. car was inspected and the diagnosis was that the engine had overheated. the block is made of aluminum and so is the head. the headbolts that hold the two pieces together are a different type of metal. this manufacturing defect caused the threads in the aluminum block to strip or pull and loose tension on the head gasket. this allowed coolant to enter into one of the cylinders. kia is recommending the engine be replaced for $11,910 and change. car was regularly serviced and drove perfectly fine up until the day it went into the shop. dealer service dept says this is very common on kia and hyundai 3.3l engines. multiple cases around the same mileage.

The contact owns a 2016 kia sorento. the contact stated that on several occasions while driving at various speeds, the headlamps became inoperable. the contact stated that the light switch was jiggled, and the lamps illuminated. the vehicle was taken to a dealer however, the failure could not be duplicated. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 152,000.

I was unable to to get my gear out of park. i took to kia immediately to inspect this issue. my safety is at risk if a collision occurs because i can’t change gears or if i have my children in the car and i get stuck in a remote location. the problem is currently being inspected by a kia dealership & no one else has been notified just yet. i was given no warning or message before this began on nov. 7, 2023. after a thorough internet search it seems there are several kia owners that have experienced the same problem.

I was taking my mom to her knee appointment after her surgery, and my temperature gauge started to rise. no lights or warnings came on in the car what so ever. i pulled over before it reached the red, let it cool and checked fluids. from what i could see the oil, and coolant were fine. the heat in the car stopped working, and the car kept wanting to over heat in the lower gears. i got it to lion country kia in st.college and diagnosed it as finding a cylinder head gasket. my car could no longer be driven, from st.college to my home in st.mary’s. i had to have it towed, as well as checked here as well to find they were right with a cylinder head gasket issue. i was under the assumption i had the power train warranty as well because it’s under 10/100,000 but unknown to me i didn’t. i could’ve been in an awful accident if i wasn’t paying attention to my gauges and my car overheated and locked up while driving. if anything would’ve happened to my children and my mom in the car that day, all because of a fault in the car manufacturing, id be knocking on doors! to see all the recalls on the years previous to this for the same issue, you would think it would’ve either been taken care of, or a recall put on this year as well. from what i’ve been reading it’s been happening all too often. something needs done.

2016 kia sorento sx 3.3l engine failure at 87k miles. head bolts backed out. kia dealership verified the issue. the engine could have seized why driving which is a safety risk. no warning lights at all.

At 45mph or faster, when turning left.. the steering sticks briefly and the eps (electric power steering) over-corrects it. makes the steering wheel jump. so the driver has to perform constant corrections. i believe it’s very serious safety issue.

Engine stalled when merging in the freeway. mechanic said that the engine stalled because there was not enough oil. i did an oil change a month prior, and no oil light indication came on until after the car broke down.

17-year-old daughter driving 65 mph down the highway when engine just gave out. loss drive power but was able to make it to the side of highway, once stopped coolant find blowing out. there was no overheating warning or light luminated on dash. once towed to shop and inspected told head gasket blown out dur to loose head bolts & possible head crack due to lost coolant.

2016 sorento 3.3l with approximately 136,000 miles on it. did not have heat. diagnosed with low coolant and possible head gasket leak due to loose head bolts. no warning lights. seems to be a common manufacturing issue with these engines.

The engine has not worked properly in over a year and has problems accelerating and skipping. engine light remains on at all times.

Engine began regularly overheating. problem began in may 2023. no warning lights, other than the temperature gauge going up. thermostat was replaced, radiator was cleaned and checked, without defects found. no leaking hoses. problem continued to get worse, requiring coolant be added every time the car was driven. mechanic decided the head gasket was failing. due to the nature of the head bolts, the recommendation was to replace the engine. this has not been done and the car is unusable and unsellable due to the failure.

While driving car sputtered, was able to get to side of road. turned car off, waited and then turned on again and was able to proceed, engine light on - got occasional performance issues. kia dealer checked out and servicing, informed me of the oil was depleted issue and in need of substantial engine repair. (provided written estimate, approx $4800). able to continue driving but risk of stalling, told eventually timing belt will fail. got estimates for repairing, and total engine replace to compare options. (have not done either option as yet).

A lot of oil in the floor. oil pressure sensor fail lock of all doors are crazy (lock and unlock so many times)

Engine light come on and had someone to check it and they said recall on motor car has been using a lot of oil i put in one quart every two weeks the car is stalling and missing also

Due to low oil pressure the timing chain failed causing immediate loss of power. the call was then rolled off the highway at idle speed creating a hazard while this was being done. there were no warning lamps prior to incident. this was inspected by the dealer "team kia el cajon".

My car started jumping while driving we had put oil in my car 3 weeks prior. it also smelt like my car was burning while the heat was on i had 2 babies in the back seat and i was scared to death. i haven’t received anything in the mail about any recalls what so ever. i had to hear by a family friend the day of the incident that he thinks they’re recalls on my call so i looked it up. my car is currently not working now and i have work and doctors appointments for babies i got to kia tomorrow they’re saying i don’t have any recalls on my car and i looked it up on here and i do. i’m pretty sure they’re just not wanting to pay for it. they said if i have a warranty they could do. i just don’t know what to do i have no car and i ave 2 children i can’t afford to not have a vehicle.

Issues with headlights turning off while i'm driving in the dark. sometimes happens when i use turn signal other times just driving on a straight road in the dark country. also transmission slips every so often but enough that passengers notice and want to know what is happening. now car can not be shifted out of park even with foot on brake and steering will lock up and key can't be turned. of course dealer says would cost over 1k to check it all out and even with 2 warranties nothing is covered. please advise me what to do next. lights have been doing this for at least 4 years. can't remember on the trans issue for sure. steering locking up about a year and just recently can't shift.

Does not show low oil light when the car has no oil in the engine

My 2016 sorento lx is consuming 3quarts of oil in 1000 miles, i have asked the dealership and mentioned this to them and now after warranty is over they finally did oil consumption test and my car needs a new engine, i was told it could blow up at anytime, i have all maintenance papers and was told i would have to pay $7,000 to replace engine

Last year before my 100,000 mile warranty was up, my vehicles engine light and oil light came on. this was following an oil change which was approximately 3000 in. i checked the oil to find out there was no oil. after adding oil, i took it to the kia dealership and was told the place who changed the oil didn’t tighten my oil filter which was not true because there was no oil on the garage floor where it was parked. they then proceeded to tell me this engine uses a quart of oil every 1000 miles. fast forward, to last week, i was driving on the highway when my car all the sudden had high rpm but wouldn’t accelerate. the vehicle started stalling and died. i pulled over and again tried to start the car which it died again. the oil level was fine. i took it to a mechanic to find out the engine had 3 cylinders misfiring due to not getting the compression needed resulting in the engine failing. the oil consumption resulted in needing a new engine and now outside of warranty.

Paint delamination happening to my kia sorento, paint is peeling exposing primer

The contact owns a 2016 kia sorento. the contact stated while driving 25 mph, the vehicle stalled. the contact was able to push the vehicle off the roadway. there were no warning lights illuminated. the vehicle was towed to the residence. the contact called the local dealer and was informed that the vehicle needed to be diagnosed. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and informed the contact that the vehicle needed to be diagnosed. the approximate failure mileage was 100,000.

I’ve had my 2016 kia sorento for a month. the engine locked up. so, i would like for it to be repaired at no cost to me since it was within the 30 period of purchase. i need to know what to do at this point. my car is at the dealership where i bought it from. thank you for a speedy response.

Large area of paint peeled off the hood while washing the vehicle

When driving down the road at any speed in a striaght line steering sticks requiring constant over correction. this is becoming a big problem at highway speeds as vehcile will jerk and on an icy road im affaid i my lose control

Steering sticking,

The contact owned a 2016 kia sorento. the contact stated that as he had parked and shut the vehicle off, he saw smoke emitting from under the hood. the contact exited the vehicle and saw flames from under the front of the vehicle. as the contact was stepping away from the vehicle he saw that flames were issuing from the rear passenger side wheel well where the fuel filler door was located. the contact stated that there was no warning light. the fire department was called and extinguished the flames. the police were on the scene and issued a report. the vehicle was towed away to an impound lot and later declared a total loss by the contact's insurance provider. the manufacturer was informed of the failure. the failure mileage was approximately 99,000.

Knock sensor goes bad. car does not receive fuel to engine. cuts off while driving and will not accelerate over 20 mph

The contact owns a 2016 kia sorento. the contact stated after pulling into the driveway, he noticed an abnormal burning oil odor. the contact stated that he inspected the engine compartment and underneath the vehicle, but no oil leak was found. the contact stated the failure recurred several times while at a complete stop. there was no warning light illuminated. additionally, the contact stated that he noticed that a significant amount of oil had leaked on the undercarriage of the vehicle and onto the ground. the vehicle was taken to an independent mechanic, where it was diagnosed that the turbo oil intake lines were damaged. the mechanic informed the contact that the failure could cause oil to leak onto the manifold, which could cause a fire. the contact stated that he replaced the turbo oil intake lines himself. the vehicle was repaired. the dealer and the manufacturer were not notified of the failure. the failure mileage was approximately 143,000.

At an odo of 87,337 the sorrento turned off while at a speed of >45 mph on a highway, luckily near an exit. there were no warnings before the car turned off. the car allowed for a slow crawl off the highway. the sorrento could not be restarted. after towing it to an independent mechanic we were told that the car engine had seized, likely due to low oil. the car did not indicate anything before the catastrophic event. this was a danger to the young driver and everyone on the highway at the time due to the sudden slowing of the car, likely without brake lights. this occurred after dusk which added totes danger.

While driving engine suddenly got hot and blew radiator hose causing overheating to engine cylinder head and leaking coolant. no warning light or gauge indicating coolant overheating. car was towed to dealership and they indicated no safety recalls on this engine exists despite known common problems of head gasket failures and head bolts coming undone.

After parking and turning the car off, when restarting the vehicle the shift lock would no longer release to shift out of park. in order to shift out of park it requires the shift lock clip to be removed, a screw driver placed down and pressure applied to release the shifter. the vehicle was taken to the dealership to be assessed and owner was told it was the bcm and the entire component would need to be replaced as it is not sensing that the brake is being applied. there are no service or warning lights. the bcm controls several other safety features including park assist, the heated seats, and other electrical components serious safety concern if the computer system within the vehicle is not able to detect that the brake is being applied. it could also lead to other electrical failures throughout the vehicle.

Been dealing with oil issues for over a year. with a closely monitored oil level the car engine blew a hole and is now not drivable. there was never a low oil light or any warning.

There is a common issue with these year model sorentos that poses a dangerous safety hazard for those in the car as well as others on the road. this model has a manufacturers defect that causes the head bolts to strip from the block, causing overheating engine, power loss, and other symptoms. a car that overheats and has these symptoms while on the road could cause a fire, cause hot steam or coolant to burn skin, and risks lives if it happens while on a fast paced roadway. the issue is common and pretty much guaranteed to happen to these model sorentos. there are thousands of people complaining and report the issue. kia is aware and not concerned of the issue. the only solution offered is an engine replacement, which most people can’t afford so will more than likely keep driving the vehicle regardless of the risks. my sorento has been at the dealership already. i’ve contacted kia corporate as well as attorneys seeking litigation of the issue. my insurance completed a full investigation by u.s. forensic and determined the cause to be two of my head bolts stripped the threads out of the block. i have the final report from the investigation. we had no early warnings of the issue. we first noticed something was wrong when the car started over heating. you could, then, smell coolant and there was white smoke from the exhaust. there was a loss of power and bubbling in the coolant reservoir. the car would drive without overheating as long as you kept the radiator full of coolant. in summary, this is a common issue that has been ignored by kia. it is clearly a safety concern and could pose life threatening risks. kia won’t care and will never do anything about this unless they are forced to.

Car when into a low power mode,could not keep it running ,took 5 times to go thru a very busy intersection and motor was making a knocking noise,smells like burnt oil-motor ,misses out..the car was towed into a kia dealership,3 weeks later they said it was fixed,drove off and didn’t even make it a mile until it started knocking and having the same smell like burnt motor,went into a reduce power.now it’s been 3 more weeks or more and still nothing is getting resolved. yes the dealership knows about this issue. yes warning messages came on when it went into low power mode. this is motor number two as the motor was replaced less than 12 months ago.

On the morning of october 31st, 2022 i used my remote starter to warm the engine in my driveway for approximately 10 minutes, when i got into the car i noticed the air blowing was ice cold and when looked at the temperature gauge the needle was in the red. i allowed the engine to cool down for about an hour, checked the coolant level and found it empty. i looked all around and under the engine for signs of leaks, none were found. i purchased a gallon of coolant, topped off the system and brought the car to my local garage to check the problem. they replaced the thermostat and bled the cooling system. about a week later it started overheating again so i topped off the coolant again and took the car to the nearest kia dealer. after keeping my car for a week they concluded that the head gaskets were leaking and the repairs would be more than the value of the car and they'd be happy to trade what's left of my car for a new kia. i had my car towed to a reputable independent shop and ended up paying a total of $12, 274.84 for a re-manufactured engine and for labor involved in stripping down the old engine for the extended warranty who inspected the engine and denied the claim. i purchased this vehicle on 1/9/2021 with extended warranty from and authorized kia dealer for $20,522.78. i have since found out that this is an ongoing issue with the kia/huyndai v6 engines from 2016-2019. as a mercedes-benz employee for 30 plus years i am appalled at kia for their unwillingness to stand by their products.

Daughter was traveling at highway speeds (60 mph) when engine loss all power and hard to merge over in lanes due to loss of speed and other traffic. once to side of road found coolant blowing out of reservoir under hood. towed to service station where they said head gasket blown on back cylinder bank. replacement motor needed to make repairs as 7 of 8 head bolts found loose and 3 threads striped from aluminum block which they said is common issue with kia engines.

I purchased this car in august of this year 2023. since purchasing it has spent about half of the time i’ve had it at the dealership being repaired (all listed in carfax) things that have been fixed are thermostat, car has been pressure tested multiple times due to hidden coolant leaks, oring replaced, thermal module where coolant pipe connects & now it is having oil consumption issues & im in the process of testing. this car only has 60k miles and i’ve only put about 3500 of them on it. it has a good carfax showing it has been maintained properly. the dealership has told me that they are unsure if approval would be given for oil consumption. however this hadn’t been happening before all the coolant issues occured which leads me to believe this is somehow related. & now it is a huge concern to me as the idea that my engine could blow or catch on fire with two little kids in the car is extremely scary. also there was no engine light on when car started having oil loss, luckily i was just checking fluids regularly and noticed & when we started this process the dealership had to put 3 qts of oil in.

Oil consumption issue in which the oil is burning in in the engine. it's a known issue kia acknowledges however; will not recall to replace the engine. my car has gone through the oil consumption test which they acknowledged it is consuming oil but would cost 1600 to correct a 92% success rate. i don't have the money to fix. solution from the service dealer was to wait for the engine to go so it can be replaced in its entirety. i am having to check my oil every 1000 miles to top the oil off-quart low and change the oil every 3k. so unsafe to say wait for the engine to go. i am scared to drive my car any further than in the city limits. is there anything that can be done. where is the accountability on their end?

The contact owns a 2016 kia sorento. the contact stated that while driving at 20 mph, the front passenger’s side door was unintendedly unlocked, causing the door to open independently. the contact stated that the failure had occurred on several occasions. the cause of the failure was not yet determined. the local dealer was notified of the failure, but no assistance was provided. the manufacturer has not yet contacted. the failure mileage was 50,000.

Has a steering control issue. i am now on my 3rd steering columm replacement. they do not correct the sticky on center steering control issues. kia has not come up with a workable solution for this. i have had it to 3 dealers so far. they all say the steering column needs to be replaced. now out of warranty. this car is difficult to drive and control . i have had this problem since i bought it brand new. it now has 118000 miles on it with a lot of misery driving it.

To whom it may concern, i recently came across an article stating the nhtsa is investigating kia about the faulty engine. i personally found out the hard way when my family vehicle, a 2016 kia sorento ex v6 3.3l v6 lost power on i75 while driving back from a trip to disney world orlando. i was able to pull aside but almost got hit by a speeding car. i looked in the engine bay and the coolant was overflowing from the reservoir and was very hot. i towed it back home and then followed up with my mechanic who said the head gasket was blown and that it needed to be replaced. the car is only shy of 50,000 miles and i got it with 4000 miles. i tried to get the engine replaced but kia doesn’t have any engines for replacement. i have been looking to buy a car to get the engine from a newer kia because i’m 100% sure this is a factory defect that they won’t fix on their own. i just received a letter stating to take the car to the dealer for a diagnostic on this exact issue and that they would fix it if they found the fault. well, they said the issue was not about the head gasket and that the motor of the cooling fan was at fault. yet i talked in person to the tech that diagnosed the car and only verbally they would acknowledge the issue is the head gasket but not only that, they even said the entire engine needed replacing. are they trying to get away from taking responsibility? why they wouldn't state it in the paperwork? but if i send you the diagnostic they produced it would only say yellowing tires and wiper replacement to be necessary. this confirms there is a “cat in the bag.” but what they don’t know is that there was a prior inspection at another dealer that stated the head gasket was indeed blown. you are welcome to contact me at any time. my name is [xxx] . the vehicle is under my wife’s name [xxx] . my direct number is [xxx] . thank you for your help and i hope you make kia accountable for this really bad experience. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The engine failed and stopped while driving on the highway going about 50 mph. fortunately was able to pull off to side of the road without crashing. took the vehicle to the kia dealer it was determined that the engine failed due to rod bearing failure. it stopped without any warning. it also appears that there is a current recall and class action lawsuit on v4 2.4 engines identifying the same problem. this needs to be checked into

Engine stalled while driving on highway. took it to a kia dealer and had it diagnosed as an engine block/head gasket failure. i have documentation of service. service document reads “owner states vehicle runs rough when first started and a/c doesnt cool properly, started vehicle, a/c is currently working normally, upon inspection, found coolant about 3/4 gallon low and has bubbles coming up in reservoir tank, topped coolant, performed engine block test, photo of yellow fluid in tester indicates combustion gases are getting into cooling system and not going out exhaust as it is supposed to, took video of bubbles coming up into tank, advise more than likely due to overheating of engine either has crack in block or warped heads or a combination of the 2, advised recommended long block replacement as tear down is not cost effective , gave estimate, owner declined repairs at this time”. i have been made aware of other customers and people experiencing exact same issue with their kia sorento models. we have only had this car for over a year from a reputable dealer.

When in motion and at higher rates of speed, the vehicle’s steering wheel gets stuck and requires additional force to turn which causes an over correction. this is a consistent problem that happens.

When taking 2016 kia sorento in for oil changes, i'm being told vehicle is low on oil. on nov 6, check engine light came on, with code p0010 camshaft position sensor, so my mechanic replaced both camshaft position sensors. december 3, check engine light came back on, same code, when mechanic did a further diagnostic he said it is the variable valve timing actuator which happens to be causing the oil consumption. indicated to take to kia dealer because they are well aware of the issues with the gamma motors. i haven't taken it yet to the dealership, i have done some research and seen where there are thousands of kias and hyundais with the same issues and it seems the corporations are not doing anything about this.i am really scared to drive now not knowing if i am going to be in the middle of the interstate and my vehicle just quits and then i am in an accident. i am waiting for all documentation of all oil changes and repairs from the shop.

The car continues to have burning smell last few days and temperature gauge past the h. kia will not diagnose or look at for over 2 weeks and asks me to drive it with my young children. there are no rentals or loaner available while i wait to get my vehicle looked at. i do not want to be the next statistic with my vehicle burning on the side of the road. please help.

My vehicle has 111k miles on it and is burning so much oil i have to spend 8 thousand dollars to replace the motor. this doesn’t seem like it should be burning this much oil. now the motor has a horrible knock on the inside of the motor. garage says the whole motor has to be replaced.

My engine blew with no light to indicate there was even a problem with the engine.

Delamination -peeling paint

Engine replacement needed due to faulty engine. dealer confirmed faulty bolts in head gasket causing leaks. no signs of critical issue. the vehicle was taken in for a regularly scheduled oil change when the dealership discovered the leak and subsequent issue with the head gasket threads being striped requiring a full engine replacement. the manufacturer(kia/hyundai) should in good faith provide restitution for this issue as it has devalued the vehicle in the public market and is a public safety issue to have the potential for engines to fail without warning. the manufacturer, should also extend and fully cover future engine issues, not just the boilerplate 12k mile warranty on "new" engine replacements. replacing one faulty engine with another does not negate the root issue and does not provide a good faith solution. the contact stated after being assured by the service department that the new engine would be free of defects the vehicle was driven roughly 300 miles when the warning lights for electronic steering, abs, and traction control which was immediately followed by a burning smell in the cabin. when safely pulled over there was smoke coming from under the hood. upon inspection there was almost no coolant left.

My car was overheating and no coolant was leaking. took it to a kia dealership and they said that it was due to failed head bolts warping the heads and damaging the block. they said they need to replace the engine and that this is an issue with 2016-2017 kia sorento.

On 12/15/23 my wife was driving her father to a dental appointment and when trying to pass a slower moving vehicle on a rural stretch of our highway system. the car died after she accelerated to pass the slower vehicle. she was in the oncoming lane of traffic when she lost engine power, power steering, power brakes and electronics. the car she was passing slowed down to allow her to get over, as a semi truck had now appeared on the horizon. without any power, she could not complete the pass and had to force the car back into the correct lane where the car came to a stop partially in the roadway. two vehicles behind her witnessed the issue and could tell she was having vehicle problems and helped push her, her dad, and the car to the side of the road into an orchard for safety. there were no warning symptoms, no loud sounds, nothing, just the control panel flashing intermediately after the car died. the car was towed to a local shop that thought it was possibly an electrical issue and replaced the battery (as that somehow died during the incident) but they soon identified the motor had seized and we should have it taken to a kia dealership for a known issue with the 2.4l engines. the kia dealership advised that a "product improvement campaign", not a safety recall, had not been performed on the vehicle and that kia had a class action lawsuit for this exact issue. kia claims that postal notifications were sent to the previous owner, but had our information on file and registered as an owner through the kia owner web portal. kia is refusing to cover the repair costs because the original owner never had the work completed, and as a second owner, we were never notified of the knock sensor software update that needed to ensure the car would go into limp mode before a total engine seizure. we never took the kia to an actual dealer, as we had all maintenance done at various oil change locations, and an independent auto repair shop do the milestone services as recommended.

On january 17 2024 as i am making my usual drive to work on a very busy interstate highway my 2016 kia sorento ex v6 fwd auto 3.3 liter engine completely seizes up and so begins my nightmare. the same nightmare i am seeing time and time and time again reported on this site, and every site you do a simple search on 2016 kia sorento's for. as a result of the catastrophic engine failure, i (a female, original owner of the kia,) was left in a very dangerous position to try and maneuver through and not be killed by oncoming cars and further not get jumped in a very bad part of the metro. (this is not my personal assessment, this is the highest crime area in our city) car was towed to dealership where i originally purchased it and today i received the diagnosis report indicating alternator replacement $1,283.94, head gasket $4,276.92, body control module/ ecu $1,030.35 (an issue that i raised when the car was under the manufacturer warranty, and was ignored by the service team and results in me using a screw driver to even get the car out of park) i want answers as do all of the other impacted customers as to what more is needed to prove that kia engines are dangerous and need to be taken off the street!

My 2016 kia sorento started about 2 months to peel, it was a quarter size spot and now is getting bigger every day !!

Cruise control was set on 60, went up a non steep incline i drive everyday and vehicle suddenly stopped functioning properly. took off the cruise, step on the accelerator, no power and no response. also no warning lights are on, no dash lights came on until i was able to stop the vehicle and shift to park. turned off the engine and it never turned over again. my safety was put at risk and others on the road due to there being no warning to this happening and lack of control i had over the vehicle. i have had it inspected by my mechanic and he is telling me it was a catastrophic failure and the engine blew. cost of repair isn't much less than a new vehicle. i have no trade in value on a car i purchased brand new 7 years ago. i have to scrap a vehicle i should be able to trade in for 5k at least. according to an article i found from nov 2023 this has recently been found to be an issue with these models. i took really good care of this vehicle, it still blew up on me, and put me in danger.

Head bolts come lose causing head gaskets to leak. vehicle is losing coolant internally. my safety is at risk for now i have no vehicle to drive to get me to and from work, in order to afford food and housing, causing me to have a poor mental state, of which may or may not have a negative effect on my well-being. poor design and quality is to blame and a large corporation such as kia needs to be held accountable. i have no idea what other domino effects this poor design may have on other engine parts/failures. the contact is respectfully asking for this complaint to be listed as part of the investigation pe23019.

There are many complaints about head gasket leaks. i have a head gasket leaks with 150,000 miles.

Complete engine failure. palmen kia of kenosha mechanics say it is an ongoing issue with this type of engine that kia is fully aware of and that it should be covered by the factory powertrain warranty but the company refuses to fix it. i also own an additional extended warranty through educator’s credit union which won’t fix it for me.

I am experiencing coolant leaks possibly due to head gasket or engine bolt malfunction. i have received and extended warranty letter from kia but the dealers are saying kia has not provided a solution. the extended warranty is for 15 year/180,000 miles. i am currently at 172,000 miles and am concerned by the time a solution is provided to the dealer i will be out of the warranty period.

We were driving on us 40 west bound,engine slowed,and stopped,engine light came on,full of oil was just changed, was not low,temp was not hot, towed home aaa. we were in the middle of traffic,just luckey we were not killed in that heavy traffic

The 2016 kia sorento engine apparently has excessive oil usage leading to engine failure while driving on highway. dealers are aware of the problem but kia is not addressing the issue. took the car in 3 times for diagnostic check with no indication of any fault codes to address issue specifically. now engine has failed despite our efforts to get ahead of the problem, and provide regular maintenance to our vehicle. apparently dealers are well aware of the issue and aren't owning to it because kia isn't supporting it.

The engine died as i was driving on the freeway at 70 mph. my safety was at risk. i thank god the other drivers on the freeway were paying attention and as i slowly made it to the side of the freeway before it completely stopped rolling. the vehicle is still at the kia dealership. the vehicle had been burning through oil very badly.

The shift suddenly locked when put in park...need to use the shift lock release to unlock it.

Oil consumption with no low oil light.

Blown head gasket.. needle went to h .. no warning lights came on dash.. white smoke from tail pipe.. coolant smell inside car.. about 8 months ago.. talked to kia then.. 108000 miles.. warranty expired.. has been parked secondary kia wanted a lot of money ..told to hang on to it cause lots of complaints about head gaskets..thank you..warranty extended.. at kia dealership in ft smith ar.. probably be there a year cause they don’t seem to known much and have that reputation.

My car was driving fine and then on saturday we went to our daughters birthday party and the car started making noises and you could see white smoke coming out the back of the car. we were getting off the highway and thankfully we pulled over. we saw engine oil just spilling out. there were no warning lights beforehand. we took it to a shop and they said the oil burned a hole through the engine. i am very upset as i am still paying on the car and my only option would be to pay 5000 to have it repaired or they repossess my vehicle.

The coolant system depressurizes due to steel head bolts into the aluminum block. while driving, the coolant system released all pressurized coolant out of the coolant overflow tank. the engine began to overheat without warning in the middle of traffic while transporting children. kia has sent out an extended warranty to all 2016-2017 sorento owners to attempt to remedy the issue. our dealership was able to reproduce the issue. we're being advised a 60-90-day wait on the engine/parts to resolve the claim. this should be filed as a recall and resolved promptly. 2-3 months for a nationwide extended recall is an absurd amount of time without a vehicle.

While accelerating on the turnpike after going through the tollbooth the engine seized with no warning. we were stranded. my family including my two small children were in the vehicle at the time. it has been confirmed by the repair shop. no lights appeared on the dash in relation to the vehicle stalling.

I was driving 78 mph on the interstate when my car did a hard snatch and i thought i hit something in the road i didn't see. i looked in rearview mirror and saw white/blue smoke and i looked down and all the dash lights started coming on. i slowed down and pulled off the side of the road and the engine turned off before i put it in park. oil is pouring out of the bottom of the motor area. no warning lights, no limp mode or any warnings at all.

The paint on my car start peeling out of nowhere… the hood of the car 12/26/2023 and the roof of the car 2/09/2024 peeled off in the rain i have pictures and videos… kia said warranty only covers 36000 miles or 3 years on the car so they couldn’t help me …plus as the paint peels u can see the car was painted with no primer for the paint to stick …. i paid my car off to have it fall apart on me this is not acceptable..my car only has 63000 miles it shouldn’t be falling apart already … i’m having issues with the engine burning excessive oil .. please help a very concerned client

The contact owns a 2016 kia sorento. the contact stated while driving 25 mph, the vehicle was overheating. the contact veered to the side of the road. upon inspecting the vehicle, the contact noticed that there was sufficient coolant in the coolant reservoir, but there was no coolant in the radiator. the contact stated that the failure recurred. the contact inspected the vehicle and noticed that coolant was leaking out of the coolant reservoir due to pressure. the contact received notification of tsb number: wty035, which was related to the failure. the dealer was contacted and advised the contact to take the vehicle to their location for repair; however, the dealer informed the contact that the repair could take 3-4 months. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 130,000.

Car was stalling like it was going to shut off. took to a licensed mechanic where i'm being told that i have a faulty engine. was told to take my kia back to the dealership that i brought it from and if they give me kick back call corporate. now they saying they can't fix my car due to my warranty being out.

We were driving on the [xxx] on [xxx] with a speed of around 70 miles per hour. we started to see a small amount of white smoke coming from under the hood and at the same time the truck started to slow down by itself unexpectedly and then started to jerk back and forth. no indicators showed up on the dashboard. the speed reduced quickly and hitting the gas pedal did nothing to accelerate our speed. the white smoke started to increase and it became difficult to see. we then saw the temperature gauge go all the way up to hot out of nowhere. there were vehicles all around us and the passengers in the car started to yell to try to get to the shoulder. we had to maneuver very quickly through traffic with the car continuing to jerk at a very slow speed, which was very scary and dangerous. we were finally able to slowly get over to the shoulder. we turned off the truck. when we opened the hood, white smoke was everywhere coming from the engine and the coolant in the plastic receptacle was bubbling. the coolant looked like it was about to explode and the driver got burned trying to remove the cap. there was significant heat coming from the engine. the coolant then drained out of the receptacle. when we tried to start the truck again it would not start. we spend hours trying to get a tow to a shop in nj miles from where we live in ny. several days later, the mechanic in nj took a look at the car and he reported this week that the head gasket is blown and that we need a new engine. we plan to tow the truck back to ny to kia where we have the car serviced normally to have it looked at. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I bought this vehicle 2/1/24. i have taken to valvoline for the past 5 oil changes. on each receipt it showed an engine oil leak. on 2/16/24 i smelled something burning. so i checked the oil level and found that it was almost empty. there was not an engine oil light warning that the oil is low. i took my vehicle back to valvoline to have them check it. they told me that they noted on each of the invoices that there was an engine oil leak. i had only driven 2000 miles since my last oil change and the oil level should not be this low. this should not be happening.

Son's vehicle began overheating, so he took to his mechanic. determined that the thermostat in the cooling system was bad and replaced it. about a week later (2/2/24), sitting at a stoplight, car began to overheat again. took back immediately to mechanic and determined that the head gasket needed to be replaced. waited 17 days only to find out when mechanic went to replace head gasket, discovered the threads in the block were pulled out. now looking at replacing engine block for a lot more time and money. seems to be common issue with this model and should be a recall.

The engine of the vehicle and other parts had a problem which had caused the vehicle to not accelerate fast enough. it also made the car shake when it was stopped. the component that is malfunctioning is available for inspection. if the car does not accelerate on the road, then it can cause a crash which can lead to injuries or even death. especially if the car has to turn left and other cars are incoming, it can lead to serious issues if the car does not go fast enough. it can lead to injuries to the driver and the passengers. the vehicle was initially put for inspection to the manufacturer in lou sobh kia, "fixed", and then was given back in a condition where the effects stated above continued to occur. we then took the vehicle back to the manufacturer where they further reviewed the car. they reviewed it again and did not tell us enough information about the issues going on with the car. since we did not think they were reviewing the car properly, we took it rick case kia where they were able to spot out the engine problem. it was also reviewed by a korean service center and good year where they both told us that it was an engine and timing belt/chain problem, whereas lou sobh kia weren't able to properly capture the issue. both the engine light and oil light were on which is why we took it to kia lou sobh, and they first appeared around october-november 2023.

It was determined by a local mechanic that the engine was damaged due to a internal rod busting through the block of the engine. this caused an immediate shutdown of the vehicle in the middle of traffic on a cold night with my 7-month old daughter in the vehicle. i suppose it could have been worse if the engine had caught fire or if we were on the highway, thankfully we were barely accelerating from a stop light. the engine has not been inspected by kia as they claimed it would cost over $300 to just look at it, and it is well known from the original mechanic what the issue was. we did contact kia about it but they were unwilling to fix the issue. we were quoted over $10000 for a replacement engine but that was all the help we got. prior to this sudden destruction of our engine all normal oil changes and maintenance had been done and there were no warning lights on the dash.

Driving loud pop and crunch white smoke loss of power vehicle would not start after found prices of head underneath vehicle. known issue with the 3.3 leaking coolant into engine and failing

Turbo feed pipe, high pressure fuel line, oil feedline gaskets, oil return line gaskets, turbo oil feed line. problems started happening in 2016 with turbo. 2020-2024 seem to be having problems with turbo lines and oil lines and nothing seems to be connected. in 2020 something happened and lost oil but no lights came on. also, have had more recalls on this vehicle than any other one i have owned. if there is a problem with this engine or turbo, i just wanted to have my concerns recorded.

Engine failed kia decided that part is not covered under warranty and dealer expects us to pay $6500 this car is only 8 years old, 88,500 miles. how can kia sell faulty engines and still expect someone to pay outrageous price to repair their junk cars?!

Steering on car felt sticky or as if power steering was not working. it seems to be an intermittent problem occurring mostly at highway speeds of approximately 60 mph. it seems to be a safety issue because steering feels unresponsive to feel of steering wheel. dealer says that i will have to bring it in where they can diagnose to confirm. if problem continues i will take it in to be checked. vehicle has not given any warnings or indications of problems/service needed. the problem was first noticed on 02/12/2024 and then again on 02/23/2024.

The contact owns a 2016 kia sorento. the contact stated that the engine was empty of engine oil a week after an oil change. after oil was added, the contact's husband observed that a quart of oil had been consumed in a few days. the vehicle was initially taken to an independent mechanic, and it was discovered that excessive oil sludge and hard carbon build-up was in the valve and stems. the contact was also informed that the piston rings were worn and that there was scoring on the cylinder walls. the contact also stated that while driving at 55 mph, the engine oil warning light flashed on the instrument panel and the vehicle stalled. due to the failure, the vehicle was towed to the dealer where it was diagnosed with piston failure and a misfire in cylinder #2. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 142,000.

The engine failed at 79,000 miles due to the known defect with their 2016 kia sorento engines. kia is unwilling to honor their recall due to not completing what they refer to as a product improvement prerequisite. kia admitted these product improvements are only communicated to original owners and not published through any recall so a consumer that purchased a pre owned vehicle would have no way of knowing about this unless they ask for it specifically at a kia dealership.

While driving the car, the engine temperature started fluctuating and finally reached over temp. the engine failed. i towed the car to my mechanic and initially thought that the head gasket had blown. however, upon inspection, they found that the engine head bolt to the engine block was damaged. the threads were stripped. the only repair option for this problem was to replace the engine block. i believe the engine on this vehicle is a 3.3-liter lambda ii v6. this car only had 87,000 miles on it.

My name is [xxx] owner of kia sorento 2016 v6 at the begging of this year in early january , my automobile starting showing extremely overheating conditions. my wife was taking our kids to school on a cold weather, 15 minutes from home and as she was arriving to the school parking lot she noticed the temperature indicator up to (h) mark, she then notice a loud buzzing sound coming from the engine.she parked the car immediately as she could , shutdown the engine and asked my kids to leave the car immediately . she called me very frightened and worry about my kids safety and hers. she said that she was able to shutdown the engine but the temperature indicator stayed on h mark and the buzzing sound was still on. then, i remember receiving a latter from kia corporate headquarters, extending the warranty on my car on mid december 2023. the letter states that the warranty has been extended because it's a potential overheating and coolant leaking that it has been related to the cylinder head gasket and head bolts. we reached out to a dealer right after the incident and on [xxx] we took our car for inspection and acknowledge the mechanical problem. all the sings of the fail system of the engine are present in my car. my car has been at the dealer since [xxx] and as of now kia corporate has fail to proceed with the approval of the repairs of my car. i have been renting cars all this time and the dealer personal said they can't approve to pay any rental until kia corporate headquarters acknowledge the fail engine. its absurd that kia corporate headquarters have the knowledge of this dangerous mechanical issues in my car engine but fail to acknowledge repairs. the case it's no longer" to be determine" on their data base, its updated to repair as fallow but yet has not acknowledge that our car has to be fix under their extended warranty and my wife still driving my kids on a rental car . information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

While driving the auto lights shut off and i must turn on lights. this has happened a few times

My started leaking oil prefusly one day. started car went down the street 5 mins and came back . my drive way has puddles of oil. leaking fast . too it to kwik car they informed me that i have a leak in the turbocharger. it’s leaking into my exhaust. i got the oil added to the car yesterday and today my oil is already low and almost empty.

Driving on freeway and car suddenly would no longer accelerate over 40mph. pulled off the freeway and large amounts of white smoke was coming from the exhaust. turned off engine, looked under the hood and saw engine coolant bubbling. attempted to restart car and it would no longer start. the car was towed to a kia dealership and diagnosed as head bolts backing out of cylinder head causing leak and pressure with coolant and oil mixture. i was told my engine would need to be replaced.

Car excessively burns oil. within 1,000 miles burned through about 4qts of oil with no type warning light. refilled with 4 more quarts then burned within 3 weeks of average driving. vehicle only has 90k miles wirth no sign of oil being burned or oil stains in normal parking area.

My 2016 kia sorento burns excessive amount of oil and kia fails to fix the problem regardless of the warranties on the vehicle. the engine was never inspected by the dealer!

While driving this evening my power steering light came on and shortly after i lost all power steering. had i not been strong enough while pulling out of the flow of traffic i would have lost control and hit a vehicle or run off the roadway. after turning the vehicle off it would not restart without a jump start. this same vehicle had its engine replaced not long ago for a separate safety issue mentioned in odi 11565586. kia of america needs to be forced to fix the issues with this vehicle. other numerous reports of these same issues exist. these issues need to be investigated and kia held accountable. this vehicle is a lemon and still under warranty but i feel i have no recourse and i'm being forced to be without the vehicle i paid for for long spans of time. this vehicle is a huge safety issue for myself and others.

My 2016 kia sorento 3.3 l v6 starting over heating and smoking and loss of power and would no start when it was running hot. in january of 2023. we towed the car to kia and they could not find the problem told us we need to replace the thermostat for $1000 and that would fix the problem we left and had it towed away. we took the car to a radiator shop two days later and they change the water pump and thermostat. the overheating continued we took it back to the radiator shop and they performed a head gasket pressure test and the car failed and they said the head gasket was leaking and we need to get the heads repaired they quoted $6900. we later took the car to a engine rebuilder and they certified that the heads gasket was blown with the same test and the bolts were wore off on the cylinder heads and the engine needed to be rebuilt or replaced. we went to kia they did not do anything. we had to get the engine totally rebuilt on our cost total cost $4712.04 and it took 3 months to find all the kia parts . kia issued a letter to cover the repairs for these engines and this model on janurary 2, 2024 and it and has not been paid it has been sixty days which was there time frame in the letter to cover the claim they won't answer us at all with a verdict the most terrible car company around .

I was driving on an interstate coming down a mountain and my car stopped accelerating. the check engine light also began flashing. i glided along the interstate to the nearest exit. i had my car towed to a mechanic who told me my engine blew due to a defect in my engine. months prior to this incident, my car would not retain oil so i took it to kia and they replaced my oil gasket thinking that was the issue. however, it turns out the problem was with a defect in my engine. this is a very dangerous issue. please please recall these cars.

The engine overheated. we were able to get to a place and stop. we continue to have overheating issues. an independent shop believes it is being caused by the issue of stripped head bolts. they advised i take it to the kia dealer who denies being able to recreate the overheating. no further inspection has taken place. the temp gauge was topping out but no other warning lights or gauges were triggered. after reading numerous other accounts of issues with this engine in this car i was concerned about continuing to drive the vehicle for fear of being stranded or the engine seizing while driving.

Paint peeling and bubbling. started at 45,000 miles and is now very bad on good, above windshield this makes my car look terrible i see many other pearl white ones with this issue. kia stated paint is not in warranty. i feel they should honor the quality of their paint on cars

Gear shift will not shift into park and car will roll where parked depending on the incline. it also will not start unless i use the shifter bypass with a small screwdriver to shift it into neutral to start and then shift into reverse or drive.

In december 2022 while driving at various speeds, the vehicle began to overheat. no warning lights illuminated. i pulled over and let the engine cool down. then coolant was added to the reservoir. i waited before restarting the vehicle. i took the vehicle to an independent mechanic the next day and was informed that the head gasket was blown, and the engine would likely need to be replaced. kia dealership was contacted and notified. the vehicle was not repaired.

The paint is coming off in chunks. we have a white 2016 kia sorento. we noticed a few areas shortly after bought it but now bigger pieces are missing. we did research and noticed other similar vehicles are having the same issue.

Check engine light turned on. the crankshaft has given out and the mechanic confirmed it needs a new engine. cylinders 2&4 are misfiring. it has a rough idle and does not accelerate. many online forms confirm that this is a kia problem and different years have had a recall. i can not drive my car due to the shaking of the car and the unknown of possible breaking down. it revs up high before it shifts gears and shakes.

On wednesday, march 6, 2024, i was driving my vehicle to work. i have a 12 mile commute and take both highways and local roads. when i started driving, i noticed that the engine would make a knocking/rattling sound when i accelerated. while in the final mile of my commute, i stopped at a stoplight. when the light turned green and i applied my foot to the accelerator, the vehicle did not respond and dashboard lights for the oil, engine and battery all illuminated. these lights did not illuminate at anytime prior to this point. being that i was on local roads, i was able to coast the vehicle to the side of the road. i turned off the engine and attempted to restart. the engine did not start but all other electric components in the vehicle appeared functional. roadside assistance attempted asses whether the vehicle had a dead battery using a portable battery back but were also unable to start the vehicle. the vehicle had to be flatbed towed to the dealership. after a week, i was informed that the engine had seized and was non-responsive. as of this date (3/18/24), i am still waiting for backordered parts and do not have an eta for the return of my vehicle. i also have not been provided a loaner.

The contact owns a 2016 kia sorento. the contact stated that the vehicle was parked when the contact attempted to open the trunk, however, the trunk failed to open. the contact stated that the failure recurred multiple times and after multiple attempts, the trunk was able to open. the contact stated that the failure continued to recur and the trunk became inoperable. the vehicle was not taken to a dealer. the contact stated that there were no warning lights illuminated. the manufacturer was notified of the failure, and they informed the contact that the warranty did not cover the failure. the failure mileage was 110,000.

Since 2019, the power steering for my kia sorento has failed on at least 30 occasions while my vehicle is in motion, placing vehicle occupants and nearby drivers at significant risk of a serious accident. all failures have the following in common: - vehicle becomes very difficult to steer and requires significant arm strength to turn the wheel to either the left or the right - the red eps warning light illuminates, no other warning lights nor alarms - the steering wheel feels a minor shudder before fully locking - upon stopping them vehicle, placing in park, turning the engine off, and then turning the engine back on, the eps warning light is no longer illuminated and the steering is restored ("as if nothing happened") - there no known common causes, such as vehicle speed, temperature, nor any other triggers which cause this error, as a driver, there is the distinct chance that it can happen at any time documented instances8 with video include: 11/20/2021 8/2/2022 8/4/2022 8/18/2022 (highway speed, specified in additional details) 8/24/2022 3/13/2024 kia america issued an "mdps warranty extension notice" on january 7 2022 which appears to be specific to this problem sine it references eps warning light, however this is a categorically insufficient response by kia since it offers no clear remediation to address the actual acknowledgment by the manufacturer of their problem, offering coverage "if the diagnosis indicates the condition" but stating "vehicle steering will continue to be operational" after eps illuminates. this is false since a person of my size is unable to operate the steering i have taken the vehicle to a kia dealership for this problem on several occasions, including 2/7/22 after receiving the above "warranty notice," however their equipment is incapable of finding any record of the problem using any advanced obd scanners, nor able to replicate the problem through driving since the problem is random, hence kia will not repair under warranty.

Paint bubbling/chipping on multiple areas of my car. concerned for rusting and further damage to my car. paint chipping was first noticed in 2021 and it has progressively gotten worse since.

The contact owns a 2016 kia sorento. the contact stated that while driving at approximately 55-60 mph, a loud explosion was heard coming from the vehicle. the vehicle then lost motive power. no warning light was illuminated. the contact pulled over the side of the road. the vehicle was towed to an independent mechanic, who diagnosed that there was a hole in the bottom part of the engine, causing oil to leak from the engine. the dealer informed the contact that the engine, starter, and exhaust manifold needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure, and a case was opened. the manufacturer denied the engine replacement. the failure mileage was approximately 119,000. the contact stated the safety issue of the vehicle losing all power without warning while driving is due to a specific engine that kia installed in several of its cars/suvs. it is called a theta ii engine that was used in 2.0 and 2.4 liter cars.

I have filed a complaint with the south carolina attorney general which is pending and spoke with kia consumer affairs twice about the failure of the knock sensor device which has caused engine failure in my 2016 kia sorento. i was told by kia consumer affairs that the upgrade knock sensor campaign was mailed to the first owner of the vehicle in 2018 and was not replaced. i bought the suv in november 2019 from carvana. i have the original carfax report which states no recalls on my suv. i had no knowledge of the knock sensor upgrade campaign and of course didn't receive a recall notice. the only recall notice i have received, just recently, is for a wiring harness for tow hitch, however, i don't have the tow pkg./hitch on my suv. until my engine failed due to the knock sensor, i had no indication of anything being wrong with the suv. kia refuses to pay for the engine replacement. my suv is still at the dealership service dept. until this is resolved. i am a [xxx] lady with 32 years federal service with the veterans administration in sc. i do not have the money nor should i have to pay for the engine replacement. it's a lot of money! i am appealing for your help to force kia to take responsibility and replace the engine. when the engine died without warning, i was in a dangerous intersection, during rush hour. an off duty police officer assisted me with directing traffic & obtaining a tow truck to pull me safety until aaa could come tow it. i called the dealership the next day, on [xxx], & was told why they thought the engine died & that warranties on the motor had been extended to 100,000 miles to cover it. i was told to have it towed there. a couple days later a technician called & said he did not think kia would cover it because the knock sensor was not replaced during the "recall." any assistance you can provide is appreciated. thank you. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The engine (i think engine) stalls out, and several times the engine has completely died. almost causing me and the other car involved a very serious accident. the vehicle stalls when sitting at the traffic light and i go to turn to accelerate and it stalls and after pushing/tapping the gas pedal repeatedly it will eventually stop and i'm able to then drive on. also the car does not shift properly at all, it winds up and seems the get stuck and have to try accelerate before it shift. i keep getting errors on my dash saying "possible engine condition, please press schedule service" and then i run the diagnostic report and this is what it says category (2) powertrain p0456 evaporative emission system - leak detected (very small leak) possible condition(s) with your engine control system has been detected. kla recommends a full system check when convenient. to schedule an appointment with a kia dealer, select schedule service on the screen. p0303 cylinder 3 - misfire detected possible condition(s) with your engine control system has been detected. kia recommends a full system check soon. to schedule an appointment with a kia dealer, select schedule service on the screen. request appointment i have taken my vehicle in the kia service center twice and have given them the errors and described the issues i am having along with several other issues. the kia service department has failed to provide me with a resolution to the problem stated above or any other issues i reported. they didn't even check oil as i requested. they advised me the oil levels were "fine" but once i checked it myself it was actually low, proofing they did not do any type inspection on the vehicle as requested. the advised me that there was nothing they could do about the stalling of the vehicle or the engine shutting down because they couldn't duplicate it. i'm not sure exactly what they are meaning by the statement. i then called kia corporate number and the representative submitted a case onveh

The contact owns a 2016 kia sorento. the contact stated that while the vehicle was idling in a drive-thru line, the engine temperature gauge increased to the "high" position and the engine overheated causing engine coolant to leak from the engine compartment with white smoke coming from the exhaust system. the vehicle was later towed to the local dealer who diagnosed that the head gasket was blown. the contact was informed that the engine needed to be replaced. the vehicle was not yet repaired. the contact was informed that the replacement engine was on backorder. the manufacturer was notified of the failure. the failure mileage was 99,820.

The engine gave out while driving on the highway going 65-70 mph on the left lane ,vehicle started shaking and slowing down really loud cars started going around luckily i was able to get to the right breakdown lane as it stalled. i could have caused a major accident on the highway, i restarted the car it shakes as i drove it slowly to the exit at every light the car stalled when i stopped. brought to the dealer they confirmed the engine is gone , no prior warning of any issue. car isn’t even paid off til next month! they state only option is to put a new engine which is lots of money.

I have been the first owner of my kia sorento car and it has always been well maintained. the oil change has always been done on time. i was driving on the highway going 65mph when out of nowhere the check engine started flashing, a rattling noise started, and i noticed it wouldn’t accelerate. there was never any warning lights of any kind to warn me of something malfunctioning. i had a mechanic check it and said there was an oil loss and affected the engine and i would have to replace it. he mentioned that there has been a lot of issues about the engine failing in kias but that there is still no recall for it. i have read so many articles of this being true and kia should fix this! it is definitely a hazard driving a kia car that does not warn you of the oil loss causing a failed engine.

I have a 2016 snow white kia sorento that the paint is coming off of. paint is coming off from the hood, above drivers side door and above back hatch.

A rain storm came and i left my car out of the garage and the rain peeled off huge parts of my paint. there is no reason that my car last paint should have been washed off from rain.

I was driving down the road in a 45. my car started to have no power. i no warning came on. literally cruising down the road it sounded like the motor blew. had it towed to my local mechanic and he said it wasn’t good. never had any faulty components prior to. no warning lamps have come on still and when started you get smoke and a loud knock. when driving i could’ve been hurt or hurt another driver. i contacted kia and was told that their is no coverage on this motor but when you call the dealerships (called 4) this particular motor that isn’t covered by an extended warranty is back ordered in pa alone an estimated 4-6 months

I took my vehicle into the kia dealership here in visalia, california. the first time i took my vehicle in, it was due to oil consumption. i was burning off over 1qt of oil every 700-1000 miles. this being a concern i asked what should i do next. when this happens the dealership recommends a fresh oil change by them, then they tag your oil cap, dip stick, and drian plug so its not to be tampered with. we drove the care as told and took it back. upon return the motor was then confirmed that it was burning off almost 2 qt of oil. the dealership stated that i needed to do an engine "clean out". the service costs $500 dollars to have done. as suggested i did the service in hope that it would rectify the problem. we did the service, drove the car as instructed, brought it back, and i was told it was still burning oil. now, according to kia this is a well known issue and that the next step was an engine replacement. now this is typically covered under the original warranty and a replacement motor is usually done by kia, but since i am the second owner of said vehicle this service doesn't apply to me. on the other had, kia also has a known issue with the rod bearings! now, from what i was told is that rod bearings tend to fail due to lack of lubrication. kia then proceeds to tell me that unless my rod bearing fails, they will not replace my motor at no cost, but the service manager told me on a recorded phone call "off the record" that i should drive my car until the motor ceases. please tell me how this is safe and fair practice by the company? kia has knowingly sold vehicles with faulty engines and they are not held responsible. i'm supposed to allow my wife to drive this car until the motor ceases and hope she doesn't get into an accident. i have filed claims with kia north america and with my local dealership. the local dealership has denied my claim twice. once by the service manager, and again by their dsm (district service manager). i have yet to hear from kia hq.

On 4/14/24 i was turning the corner and my car cut off on me in the middle of the turn. i coasted to the nearest store. my engine light, oil light and battery light came on upon trying to restart the vehicle. the vehicle will not start and those lights still remain on. i had to have the vehicle towed home. as of today the vehicle still won't start. i am traumatized as this could of ended very badly. i could of been killed and or collided with another vehicle. when my car cut off i was unable to really steer the vehicle luckily there was a nearby gas station i was able to just sharply coast into and slam on brakes. i believe this is a major safety concern and needs to be addressed as i'm pretty sure i am not the only one with this issue. upon trying to restart the car

The contact owns a 2016 kia sorento. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled while accelerating. the vehicle was able to be restarted after a short period of time but would not accelerate as needed. the contact heard an abnormal sound, and the vehicle was taken to an independent mechanic who diagnosed the vehicle, and the contact was informed that the engine was low on oil. the contact took the vehicle to the dealer and the dealer diagnosed the vehicle with engine failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage is approximately 115,000.

Engine failure. the vehicle is available for inspection. engine failure while driving put my own and children's lives at risk. the problem has been confirmed by both the dealer and independent service center. no warning lights prior to the problem appearing. symptoms included rattling sound from engine on start up and acceleration as well as coolant leak from engine. dealership told us the engine seized due to no lubrication despite vehicle receiving timely service for oil change. kia is denying all responsibility for a fix.

The contact owns a 2016 kia sorento. the contact stated while attempting to start the vehicle, the vehicle failed to start, prompting her to contact aaa for roadside assistance. later, the aaa technician made the contact aware that the gear shifter had failed to engage. no warning lights were illuminated. the vehicle was not towed to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 22v612000 (power train) but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was unknown.

Driving a 2016 kia sorento on i75 at 70 mph, the engine experienced total failure with no warning lights. towed to local kia dealer who has it today. dealer said it had total engine failure and the rods were severely knocking. dealer said there were multiple engine failure existing recalls with the 4 cylinder but none yet for 6 cylinder vehicles though kia had multiple 6 cylinder failures.

I purchased this vehicle in 2021, with about 82k miles on it. no problems were reported to me at that time and i did purchase the vehicle from an auto dealer. i have driven the vehicle approx. 23k miles; my current mileage is 105k. that's an average of about 700 miles per month. i have taken this vehicle for numerous oil changes as i have noticed my oil light will start flashing but it is no where near time for an oil change. there are no leaks, i have had that checked by 3 separate mechanics and myself. it is simply burning through oil. my most recent oil change was at 103k and, at around 104,500 miles, i had to take it in the shop because the engine began knocking. due to the way the oil flows within the engine it "spills" onto the spark plugs, shorting them out. that repair cost me $300 and that was just 1 spark plug. i was told to expect this to be recurring due to the defect of the motor and how it consumes oil. the oil was 3 quarts low, meaning the engine had burned through 3 qts in 1500 miles. i am going to be taking it to a local kia dealership so that they can do a "marker test" with a $90 oil change. this whole oil issue is starting to cost more than the car and if i don't keep pouring oil into the motor it will blow. the kia engine is basically a money pit of problems all related to oil consumption. reports are that kia may cover the cost of a replacement motor but only after the motor blows, and only if it meets certain "breakdown" criteria. they cover that repair at about a 2-3% average. kia knows this problem exists but they refuse to place a recall to fix the issue. they did change the motor oil system around 2019/20 because there were so many complaints about oil consumption but they refuse to acknowledge the existing problem in those 2016-2020 motors hat are still on the roads. my fear is a blown motor at 70mph on the interstate. kia needs to be more responsible.

The snow white pearl paint on my sorento has started chipping and peeling away on the hood, front quarter panels and roof. this is leading to rust which is quite concerning. it is understandable that environmental factors such as road debris might cause chipping but this is an issue that appears to have affected a large number of people with the same paint color and the rapid deterioration of the paint covering the vehicle is not indicative of normal wear and tear.

My two kids and i was driving in the vehicle at 60 mph down [xxx] when the car started to make some noise and lost power. no warning lights came on, the vehicle began to slow just in the middle of the highway with a lot of traffic. then the entire vehicle began to shake, no warning lights. i stopped 2 miles later in the next exit and the car did not respond any more. it was towed to the next repair shop (in cle elum, wa). the mechanic told us the engine is seized and we have to replace it. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

While traveling to atlanta, ge from ohio, i stopped for gas south of chattanooga. immediately after ( within 10 miles), my 2016 kia sorento began to lose power and acceleration. in trying increase speed, the car started shaking and acting erratically. i pulled over to try to discern the issue, but could find nothing. engine light was not on. i thought it might be bad gas but this was not the case. i drove the car the rest of the way to atlanta as this was late friday night and saturday i had a gig in atlanta with no chance to visit a garage or dealership. on the return trip to ohio the car continued to stall and i had to shift to n in order to keep the engine running during several traffic jams… still running erratically, that next monday, [xxx], i took the car to a local garage. they reported a misfire in cylinder 2 and no compression in this cylinder. they suspected a burnt exhaust valve and recommended rebuilding the engine. i got a 2nd opinion at the dealer 15 miles away and they recommended a new/ rebuilt engine as it would have a 3 year warranty. i ok’d the repair and spent $13,600 plus another $400 for an engine bolt after the install. the newer engine lasted a week and it was another 4 weeks for the 2nd engine re-install. so… $117.66 for the first diagnostic and $14,000 after the installed engine. i checked with kia and there were any with this engine. the answer was no. since then, i have read complaints on forums concerning this kia 3.3 lambda engine. i would like to add my name to the list of complaints. there is no reason this engine should have failed. i kept up on service, changed the oil within 3-5k miles. i bought the car in dec 2018 with 59k miles and since then have generated another 60k miles. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The gear post has been stuck in park for at least 3 days. i have to keep using the screwdriver method jut to get it in reverse. everytime i make a stop and get back in the car have to use the screwdriver. i've had the car since january 16th never had this problem

We are the second owners of a 2016 kia sorento, which we purchased at a kia dealership when it was under warranty. the car worked well and we maintained it with regular oil changes and tune ups, until one day the engine began making a loud sound and begin stalling. the car doesn't feel safe to drive, as we know the engine could shut down at any moment. i had two mechanics check the car and they both said that we need a new engine. i reached out to the kia dealership, but they said they cannot do anything about it. it seems like a manufacturing problem, which may god forbid could put families in danger.

Check engine coming on intermittently. took to kia dealership for service and diagnosis. was told the code came up for “camshaft timing issue” and the recommendation was to replace engine completely! only 79,000 miles and regular service and maintenance has occurred over the 7 years i’ve had the car. engine could just cut out at any time.

I have a 2016 kia sorento. the paint is pearl white and it is peeling. the peeling is on the hood, roof and a pillars so far.

6/23 the oil light started to flickering, in particular to coming to a stop or turning. this was even after just having an oil change the month before. i checked the oil & it was low already so, of course i put a couple quarts in. i continued to monitor my oil as this was happening. i did not see any oil leaking onto our driveway or from anywhere. i called our mechanic to schedule an appointment. by appointment day 7/17/23, the engine light came on. mechanic could not perform a diagnostic until a software update was done by kia. 8/16/23 kia does software updates & takes care of any recalls. i returned to our mechanic 8/21/23 so he could now do the diagnostic test & make repairs. he replaced the intake manifold, valve cover gasket & changed the oil with new filter. 9/23/23 the oil light starts flickering again & oil is low. called our mechanic & he asked us to monitor it another month. so, we added oil & the oil light stayed off for another month. 10/26/23 oil light is flickering again! on the phone again with our mechanic, who tells us he sees kia has a "tab" on sorento's burning oil. 11/14/23 diagnostic performed by my other mechanic who also previously worked at kia. diagnostic test shows #3 cyl misfire. 11/16/23 #3 cylinder ignition coil & spark plug replaced. 11/22/23 car starts riding rough. 11/25/23 diagnostic shows #1 cyl spark plug. 11/30/23 replaced remaining #1,2 & 4 cyl spark plugs. 1/10/24 i was driving on a 4 lane hgwy in traffic & the car suddenly went into limp mode & stalled. luckily it started again & i was close to the exit. i was able to catch a break in traffic to get over as i could only go about 15 mph. 1/11/24 had the car towed to kia after my mechanic ran a diagnostic & got p1326 knock sensor code. 1/12/24 kia replaced the knock sensor, saying the car is good now. 2/4/24 car is riding rough. mechanic changes remaining coils. 4/27/24 car goes into limp mode while going through an intersection. dash & headlights remain on but won't start=tow

I have been noticing at high speeds the steering "sticks." you have to be constantly moving the steering wheel back and forth to prevent the sticking. when mentioned to dealership, they say it's normal and don't document. i am starting to notice the sticking at losspeeds now that mileage is getting higher. this car has always done this, but getting worse.

Engine failure related to oil burning, no oil left in engine. car became nonfunctional on state highway at highway speed, had to be pushed out of road and towed to mechanic. last oil change <5000 miles prior to engine failure, 1000 miles and 2 months remained prior to recommended next oil change. occasional flickering of oil light when stopping but no additional messages prior to engine failure. confirmed by independent mechanic, engine entirely nonfunctional, would require replacement of entire engine worth more than estimated trade-in value of vehicle.

I was driving and the car stopped working, was able to steer it and get it stopped in a safe spot. would not start again. towed to the local kia dealership where i bought the car and they said the battery died. replaced the battery, car still doesn't start. they take another look and say actually the engine is completely dead because there was not oil. there was no light on saying oil was low and i had been getting regular oil changes through the same shop. they tell me it needs a new engine.

Going 70 on the interstate luckily i was in the right hand lane when my motor just died!now my motor is fried knocking had it at the shop two weeks prior for oil problems said it was the valve head gasket took it to get fixed now a few weeks later i now longer have a warranty i'm 5 thousand over it i still owe money for something i have to put more money into!

Cylinder head gasket of my 2016 kia sorento is going bad due to a manufacturing issue. one of kia representatives informed me of this issue and created a case. she stated that the company would make sure that the head gasket sealants were my issue by a mechanic at the dealer, and my car would be covered by kia. now they are saying they don’t have any knowledge of a cylinder head gasket issue. i would like this to be investigated by someone that can help me

My 2016 kia seronto was fine wasn’t throwing any codes not even the code that tells me my oil is low. but always kept it changed and maintained never had a problem with it only the code that says 02 sensor then i started having an exhaust leak near my engine it was getting so hot to the point it was catching my carpet inside my car on fire so i had to pull up the carpet that never bother me or made an issue for the car i was driving and it started knocking like a rod knock i check the oil and there’s oil in it with no metal shavings or a creamy color to it. car still starts gets louder when the rpms go up so i’m just a bit confused to what happened when i kept my oil changed and my car never warned me of any problems and only thru a code for the o2 sensor i seen the recall for different kia for the rod knock sensor detection so could that have happened to my kia since it just messed up without any time of warning please let me know at [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

On 12/15/2023 i was driving and my car stalled as i was pulling in to my father’s rv park and would not start again i went back next day and it started then a month later and i was on my way home from costco and my car just stopped i had to have it toed to my house it started the next day then on 04/01/2024 i went to the store and on the way home my car just started making a loud noise like a rod is knocking i think my engine is gone

The contact's son owns a 2016 kia sorento. the contact stated while her son was driving approximately 65 mph, there was an abnormal sound coming from the engine compartment. the contact stated that her son had not noticed any warning lights, and pulled over and stopped the vehicle. the contact stated that her husband then drove the vehicle back to the residence and noticed that the oil pressure warning light was illuminated. the contact stated that the vehicle was towed to a local dealer. the dealer diagnosed the vehicle and determined that the engine was damaged and needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 80,000.

My wife was driving down the road when all of a sudden the motor shuts off and wont start again... the engine had zero oil in it. looking online, i see this is a big issue with other kia owners.

The contact owns a 2016 kia sorento. the contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. the contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. the vehicle was taken to an independent mechanic, who determined that the engine was almost completely devoid of oil and that the vehicle was consuming oil abnormally quickly. the vehicle was not repaired. after investigating the failure, the contact related the failure to the product improvement campaign: pi1802. the manufacturer was not notified of the failure. the failure mileage was 132,000. the vin was not available.

My 2016 kia sorento has had oil consumption issues, i have got regularly services, i have had a tune-up, fixed leaky valves and still needed to add oil to my car 3 weeks after an oil change. 4/28/2024 i was traveling down a busy highway and suddenly my car shut off at 65 mph, that could have killed others and myself had i not been in the far right lane. my mechanic said my engine was gone. now i am stuck with a payment for a car i do not even have.

What component or system failed or malfunctioned, and is it available for inspection upon request? a) the engine died while driving. yes, it is. how was your safety or the safety of others put at risk? a) while driving on the both the highway and in town on the streets, the engine failing could have resulted in death or harm to myself, my children and those on the road driving around me. has the problem been reproduced or confirmed by a dealer or independent service center? a) no. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? a) no. were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? a) check engine light came on after vehicle stopped working.

The paint is starting to peel at top of windshield. i have the snow white pearl paint (swp). at first it seemed like a simple spot (from small pebble) then continued to peel as if it were not properly painted at all.

The contact owns a 2016 kia sorento. the contact stated while driving 60 mph, the vehicle lost motive power. there were no warning lights illuminated. the vehicle failed to restart and was towed to the contact’s place of employment. the dealer was not contacted. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 98,000. the vin was not available.

My gear shift has been stuck in park almost 2 months now. i've been using a screwdriver in order to move the gear from park to reverse.

The paint on my car is peeling off. attached is pictures of the top of the back door window(in back of the driver’s seat)and the flap on top of the back window.the paint is snow white.

The contact owns a 2016 kia sorento. the contact stated that while operating the vehicle, the vehicle lost motive power and would not properly accelerate. the vehicle was taken to the local mechanic who diagnosed and determined that the timing chain had failed causing severe damages to the engine. the vehicle was later driven to the local dealer who confirmed the timing chain failure had occurred and advised that the engine needed to be replaced. the vehicle was not yet repaired and was later towed to the residence. the manufacturer was notified of the failure, but no assistance was offered. the contact stated that the timing chain was previously replaced but the failure had reoccurred. the failure mileage was 110,000.

I was driving on the highway and the vehicle stalled would not start again had it towed to local repair shop where i was told the engine was blown due to no oil in the car

The transmission shift lever locked up. the car could not be started. it is available for inspection. this caused the owner not to be able to start the vehicle and be stranded in a parking lot, unable to drive home. a tow truck was called and the vehicle is currently at a service station, where it was inspected and the problem was diagnosed. as a result, the owner has rented a car, due to a three business day wait period for the replacement part. there were no warning lights or indications prior to the problem! this event has caused the owner much undo stress, and over $1200 in expenses. also, because the owners live out of state, and needed to head back home (ny), they now have to travel back again to the state of mass in order to pick up their vehicle. this constituted a minimum of a one week car rental. the closest dealership is over an hour away from where the vehicle broke down and is very costly to have it towed there.

2016 kia sorento with 80,000 snow white pedal paint peeling at a rapid paste. factory defect

I was driving to work going about 40 and out of nowhere my 2016 kia sorento started slowing down. i could not accelerate and no warning lights came on. there was a sudden loss of power.the car slowed to a stop near a busy intersection. i was in the road and almost hit by multiple cars. i could not start it again. i noticed white smoke coming out from under the hood. there was an awful smell to it. it would not start back up. it was eventually towed to a dealership and they said the engine was locked up and the starter was burned. the engine is a 2.0l turbo gdi engine.

My engine made a loud knocking sound and started shaking i tried to start after car was cut off but noise was worse. i then called for roadside assistance from my insurance policy. my 100,00 mile warranty is not in effect. my car was towed to my home at an out of pocket cost of$269.07 on may 20, 2024 i have not driven the car since and have been carless. i have spent approximately $1200 dollars on car rentals. i had a mechanic come by my house and he said it sounded like i would need a new engine. i checked on the price and it is out of my reach. i am retired senior citizen and really don't have $2000-$3000 to purchase an engine. i have done all recalls as, my car does not have a trailer hitch. what can be done to help.

The engine seized without any warning. there was no sounds no smoke no anything that would indicate a issue with the engine. after engine failure come to find out that there is a little over three quarts of oil missing with no leak and no warning light came up on the dash, which if it had it would have saved me from having this happened where they now want me to replace the engine. there are many different recalls and complaints about this same problem with the 3.3 l v6 and i don't think owners should have to take on the large cost of repairs due to a manufacturer's defect. we tried to get to a mechanic shop fast enough where they stated that the car was missing that much oil and we tried adding the oil back but it was already too late. the car is currently at a kia dealership with a seized motor.

Shortly after purchasing the vehicle in february of this year, we started to notice that oil was burning off quickly. we took it to be looked at and was notified that there was no signs of a leak. after that incident all of the warning lights came on on the dashboard. we took it again to be seen where we were told that it was burning oil again and that the oil was low. we had the oil refilled and on our way home the car completely seats and shut down loosing all power on the highway. we lost all control of the power steering, braking system, and the power to the whole car shut off. we had the car towed to a repairman who looked over the car and said that the engine is completely seized with no notable signs of damage but that it would require an entire engine replacement. we notified kia about the problem and that it was something that was known to happen with the engine and they refused to cover it or do any type of repair. the car is now non-functionable with a complete seizure of the engine.

The snow white pearl paint is coming off of the vehicle due to issue of the paint is not adhering to the sealant coat on the car. this is causing big chunks of paint being removed when it rains heavily. kia knows about this issue, when i talked to a manager at their body shop he informed me that this is a ongoing issue with this paint color. kia doesn't want to take ownership of the problem.

Engine overheating, no warning lights. changed thermostat, no change, new radiator- some improvement but still getting hot. oil and coolant levels were fine. got it tested and they told us we needed a new engine. we just had purchased the car and we just barely missed it being covered under warranty. this leading us to search forums for others that have had this issue with kia sorento 3.3 engine. turns out there are quite a a few due to the head bolts coming loose, leaking head gasket, and ultimately ruining the engine. we are paying for a vehicle that is not drivable due to faulty parts by design. we were not made aware of this issue or that it may need to be repaired otherwise we would have steered clear of kia. will not be buying a kia ever again. so many issues and no accountability for their mistakes.

The paint color - white pearl- is peeling off the hood of the car.

Engine lost power while driving at normal speed(45 mph). car will not start after stalling after coming to stop. this is after three years of massive oil usage and dozens of spark plug failures. dealer and manufacturer were made aware of situation. they couldn't or wouldn't replace engine unless it completely failed or caught fire. now that it has failed, it is beyond the "warranty". researching this model year, it is obvious they have an issue that needs to be addressed.

I was burning oil in my car. i had put oil in my sorento every 1000 miles. i had ask the service dept about when i had 92000 miles. she then informed me that was normal and if i had put more oil in there that i might have a problem. i thought i was under warranty at that time through kia but was informed that i didn’t have warranty unless i bought it extra. i gave over 109783 miles on it now and blown a rod. i got a tune up about 2 weeks ago and they told me i burning oil and they thought i might have a leak inside the motor possibly in one my rods. a week after i got a tune i blew a rod. i have read that sorento are known to have these problems. what they said they built the engines and never fixed the problem they had on blowing there engine. they’d said they don’t drill there heads properly. they don’t allow enough oil into cylinders and the engine blows. i have put oil in the car every 1000 miles . i should not have replace that much oil all the time.

Was driving down the street no lights on the dashboard no overheating no warnings whatsoever and i heard a click and the engine just went out and the dashboard lit up if this had happened on the expressway, it could’ve been very dangerous it appears the engine is seized, but it had oil . apparently, this is become a common problem with this vehicle. once they hit over 100,000 miles.

At driving speeds steering catches with no control for a few seconds during slight turns. has happened multiple times. took to mechanic and was told there was an overheat code showing that could only be resolved through kia software.took to kia dealership in st. cloud, minnesota, and was told it would resolve by putting in an actual kia battery, $500+. had no issues for 2 months then happened twice. took back to the same dealership and was told needed new steering column $1,000+. as of today, my sorrento is at the dealership in st. cloud, minnesota waiting for part. 6/24/2024

I change my oil regularly and driving my car started knocking and i let a mechanic checked it and he said the engine was blown and i didn't understand why that happened. it was not out of oil and i still don't know why it happened

Engine failed due to apparent head gasket leak. incident happened on [xxx] near richmond, kentucky. failure of engine caused loss of speed and power. fortunately, an exit was available to get the car off the road quickly. we had to tow the car home and replace the engine at a cost of $8,000. kia has had to recall 4 cylinder engines for this year. they should be recalling the 6 cylinder engine as well. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The engine seized while driving. no check engine light turned on or oil pressure light illuminated prior to seizure. this happened on 5/11/2023. i had the oil changed on 4/20/2023 and regularly checked the oil levels because of previous oil consumption issues. previously, i completed oil changed on 6/17/22, 7/27/22, and brought it to a kia dealership on 8/1/22 for oil consumption issues. they completed a valve gasket cover replacement at that time which i paid out of pocket. the vehicle continued to have oil consumption issues after that repair and which eventually lead to the engine failure. kia refused to replace the engine under warranty or recall and it cost me $7,494 to replace the engine at the dealership.

Car will not shift, i have to manually release it. it just started happening very randomly. i constantly have to release it with a screw driver.

The contact owns a 2016 kia sorento. the contact stated that while driving at undisclosed speeds, the rear brake lights became inoperable on several occasions. the contact was pulled over due to the rear lights being inoperable. the contact noticed that the sockets for the bulbs had overheated. there were no warning lights illuminated. the vehicle was taken to an independent mechanic, who replaced the bulbs. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was contacted, but no assistance was provided. the failure mileage was approximately 80,000.

While driving on the parkway, the vehicle would not accelerate and would stall. after pulling over, vehicle would restart but repeated the pattern. made it to advanced auto who ran codes and had the camshaft modulator changed. vehicle made it back onto parkway. 40 miles from home, the vehicle began to shake, loose power, made loud sound and died. towed home. mechanic said out of oil but i had oil changed less than 1000 miles ago when vehicle purchased. new codes showed crankshaft position sensor. changed part. replaced starter and a new battery. still nothing. stating probable engine failure. i've only owned this vehicle for 2 months!

Engine rapidly burns and leaks motor oil. can lose more that a quart a week in an engine that holds 5 quarts and has about 60k miles. metal fragments found in every oil change while consistently topping off between each change.

Was driving the vehicle down the highway going about 65mph. vehicle went into limp mode, check engine light came on and started flashing. there was no warning signs prior to this! had the vehicle towed home and threw a code reader on it, to find the code p1326 come up. says it's a code for knock sensor. after reading other forums found that most likely i will need to replace the engine. i have only had this vehicle for 2 months!! it is the same 2.4l engine that has been recalled on several other kia vehicle but not mine. i bought this vehicle to have a reliable vehicle for my family and now i will be out more money!

The button on the gear shift will not push in to move the shifter out of park.

The problem started after a quick stop at a convenient store on the way to work. after starting the engine the vehicle would not shift from park. i was able to bypass this after a quick internet search by removing a small cover near the stick shut and a small straw to bypass the shift control. i've had the car twice at the mechanics without a diagnosis as to a possible cause and was able to have the mechanic permanently disabled the shift lock but was warned the vehicle could be shifted to drive or neutral at any time and moved with a key. about a month later i found myself without headlights and shortly after this without wiper controls. another visit to my mechanic would this time show the problems, shift lock, headlights and wipers were all from a faulty pcm. my mechanic has shipped my pcm out twice for repair but both time only caused the replacement part to blow. it's not suggested they use the dealer to further repair the problem. i've been 3 weeks without my vehicle and it's another week before the earliest availability from my local dealer. i'm only hoping now it's not a long backorder to gets the parts necessary to fix my vehicle. i have also read this has been a common problem and costly repair with other 2016 kia sorento owners.

While driving at night the headlights will go out. it has done so several times in the past. it is very scary when it happens on the freeway. also the brake lights, specifically the drivers side, will stop working about every 2 weeks or so. i replace it and shortly after, it will stop working.

I keep having problems with the brake lights and all of the back lights, have fixed or replaced them 7 to 8 times in the last 2 years, and my passenger door will not lock, know another person that has a kia that has the same problem

The contact owns a 2016 kia sorento. the contact stated that when the vehicle was started, the vehicle failed to shift into an intended gear, and was stuck in park(p). the contact placed a screwdriver in the shifter to manually shift into the intended gear to drive the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 81,000.

My left headlamp always goes off. the lights go off all the time. i changed the bulb but its not it. it the faulty light cable connections. i replace higher lights 12000k and the left light cable never stays on. cause the left light cable is crap and never probably done. so i bought a lemon new off the lot

Body paint has started peeling. local kia dealership acknowledged frequency of defect however corporate denied claim due to being outside of original warranty. advised to pay for new paint with possibility of reimbursement.

The contact owns a 2016 kia sorento. the contact stated that after the vehicle was started, the check engine warning light illuminated, with an abnormal sound coming from the engine compartment. the vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced due to a lack of engine oil. the vehicle was not repaired. the manufacturer was not notified of the failure. the contact stated that the previous oil change was approximately three weeks before the failure. the failure mileage was approximately 117,990.

I own a 2016 sorento sxl awd and this issue just started. i work evening shift and get off at 11pm. i always have the lights set to "auto", while driving home on a rural road at night and the headlights switch off on their own. i have to manually switch the lights off and back to auto for them to come back on. potentially dangerous situation and kia should issue a recall. can find any recall but have done research and find it is an on going issue seems be be a multi function switch.

My front driver seat slips out of recline position to another position on its own had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from steering or front suspension while car is driven, dealer claims with no extension of warranty and over 60,000 miles, any work for this issue with steering/suspension is not covered, this was not an issue before engine was replaced under the engine recall

I was driving in fast moving traffic on a highway when my car suddenly shook and lost power. the check engine light came on. i pulled over and turned the car off for a few minutes. restarted the car, no light came on, so i continued. after a little while the car started hesitating as i would press the gas peddle then it would rev high rpm's and then take off very fast. the engine light came back on. i was able to get to a garage where they checked it. they said it was total engine failure. a spark plug broke inside the cylinder causing internal damage. i then towed it to a kia dealership but have not heard back from them yet what their diagnosis might be. i could have been run over from behind by a semi truck or at least hit from behind when my car suddenly slowed down. i looked on line and have seen countless failures of this same engine for various reasons. it seems to me that this engine is a lemon in many ways. kia has a settlement in place but only if the failure is caused by one certain thing. this engine as a whole is dangerous. reports like mine are numerous, also engines catching fire. how is this engine not recalled? 1. engine failed 2. could have been hit from behind 3. automotive garage confirmed internal damage 4. still at kia dealership with no response yet 5. engine light came on

I have the pearl white paint on my 2016 sorrento and the top front ,hood and pillars are all delaminating. i have tried to touch up paint some areas but it has gotten too bad to keep up. the paint is peelin g now all over the car.

The paint is bubbling up and peeling/chipping off on the hood and roof. color is snow white pearl

The contact owns a 2016 kia sorento. the contact stated while driving approximately 5 mph, the vehicle stalled and failed to return to normal operation. no warning light was illuminated. the vehicle was towed to a dealer to be diagnosed. the contact was informed that the rear sway bar link needed to be replaced. the vehicle was repaired; however, the failure occurred. the contact researched and became aware of nhtsa campaign number: 18v907000 (fuel system, gasoline, engine); however, the vin was not included. the manufacturer was not made aware of the failure. the failure mileage was approximately 110,000.

My suv is having all of the problems associated with a bad engine. this started a week ago and on thursday, [xxx] my suv completely stopped running and i had to get it towed to my residence. i had an ase certified mechanic to check it out and he said your engine is bad. i have had all of my required oil changes as well as servicing as recommended. i got this suv in 2020. it has a little over 100,000 miles. i cannot afford a engine repair at this time. please advice. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2016 kia sorento. the contact stated while driving 60-70 mph, the vehicle made an abnormal loud cracking sound and stalled. several unknown warning lights were illuminated. the contact was able to pull to the side of the freeway. the vehicle failed to restart and was towed to a safe location. the vehicle was then towed to the residence. the contact stated that upon opening the hood to inspect the vehicle, the contact noticed that the coolant reservoir had exploded, causing coolant to splash underneath the hood and to leak out on the front passenger's side of the vehicle. the vehicle was towed to the dealer, where the engine was taken apart. the dealer diagnosed that there was oil intrusion in the coolant, and that the engine had overheated excessively, causing the engine block to become distorted. the extended warranty field technician later informed the contact that the repair could not be covered. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 79,000.

On [xxx], i was on my way to the orlando airport to pick up my daughter in her car (kia sorento 2.4l gdi). at about the halfway point to the airport, i increased my speed so i could go around a slow moving truck on the turnpike. after i passed the truck, i guess maybe a few 10ths of a mile give or take. the car just died. i looked at the dash and i see it's lit up like a christmas tree. i pulled over to the side of the road and onto the shoulder. i put the car in park, turn off the car, and then try to start it. it didn't start so i popped the hood and first thing i checked was under the car to make sure there was no oil or coolant leaks. then i checked the oil dipstick and there was plenty of oil and the coolant tank was at the full mark. i called my insurance agency to get roadside assistance and the car was towed to the city of clermont in florida. we charged the battery due to it being low from trying to start the car. after the battery was placed back in the car we tried again to start the car. i was told to stop because there was smoke coming from the front of the engine. no fire, but it may have been the starter smoking trying to start the car. after trying several times, i gave up and filled out paperwork for the christian bros auto group to check the car to see what is wrong with it. after a few days we were told that the motor was seized up and needs to be replaced. we have all the documentation of all oil changes and repairs since my daughter got that suv. vehicle was well maintained and documented. i see that there is a class action lawsuit against kia for this size engine. our next step is to see what we have to do to get the car repaired. she still owes over 18k still on the car. i heard that kia was a good car but we'll see what happens now. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

In april 2022, i received a letter dated april 7, 2022, informing me of an extended warranty coverage for the oil pressure switch leak in 2014-2018 sorento vehicles equipped with the 3.3l gdi engine, extending from 5 years/60,000 miles to 15 years/150,000 miles. additionally, i was notified of an important safety recall (nhtsa recall number: 22v612) indicating a defect that could lead to vehicle rollaway, significantly increasing the risk of a crash and injury. the letter assured me that kia would inspect and, if necessary, replace the shift lock lever and holder at no cost. i took the vehicle in for inspection in may and the vehicle has not been returned to me yet. the vehicle has been at the dealership with no indication on when the issues would be remedied. the vehicle is used for services to minority and low income youth and it appears that the company does not care about bipoc safety.

I want to report the incident occurred on july 30, 2024 when i turned on the ignition. i pressed the brake to shift the transmission to the drive/reverse mode from park mode. the shift stick was stuck at one position park and did not move. i searched on line and found that i could manually shift the car and get the car moving at least by removing the cap next to the shift stick and insert a screw driver to press it inside. this allowed me to change the gear and move the car temporarily. since, my car is parked and i am not driving it fearing it would stop instantly on my putting my life and others in danger. the vehicle has not been troubleshooted by kia dealership or mechanic. i would like nhtsa that this vehicles be recalled for safety concerns and fix the issue without any charge to the owners.

I purchased a used 2016 kia sorento during the used vehicle rise in pricing back in 2021. i owned a 2012 hyundai sonata (which also required an engine replacement), but i my grandmother's car died, and i needed a better vehicle for a new job. june 16th i was driving with my daughter at around 9am and suddenly the vehicle started to shake and loss of power with the radio system beeping all dash lights flashing "engine system component" and check engine light remained on. (very similar to how my sonata died before engine replacement). i pulled over got the vehicle towed to my house due to it being a weekend and unable to reach a shop. i have a code reader, which i read the codes. upon getting it to the dealer they said it was the cam shaft phaser and new spark plugs, costing about $4800. as a single mother and one income i need a vehicle to survive (and still owing over $6,000) and pay my bills. now here i am september 15, and i get an "engine system component" and check engine light back on. now i have read so many similar issues on kia blogs and nothing is being done to fix these issue and i am stuck with a vehicle that i still owe money on and overpaid because of covid, and continues to break down. i'm disgusted with kia as they could care less.

Abs light and traction control light are coming on intermittently-noticed that when vehicle is in park the needle on the mph will jump-nothing has really happened yet-it’s just intermittent. i have researched and noticed quite a few others have had the same instances

White paint chipping fast

Headlights turn off by themselves at night

The contact owns a 2016 kia sorento. the contact stated while attempting to leave the residence, the vehicle hesitated and shifted out of gear independently. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 22v612000 (power train). the manufacturer was not notified of the failure. the failure mileage was 15,000.

The contact owns a 2016 kia sorento. the contact stated while driving 60-65 mph, the temperature gauge was fluctuating from normal(n) to hot(h) very quickly. the contact pulled over to the side of the road and allowed the engine to cool down. the contact had received a notification regarding an extended warranty coverage for the engine overheating and oil consumption. the dealer was notified of the failure and provided a fee for diagnostic testing. the vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine had failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and informed the contact that the repair could not be covered due to the mileage on the vehicle. the failure mileage was approximately 181,000.

My car is completely in good working order but i want to send it to tyro and they say i have a problem with it sc249f tow hh inspect/replace +fuse: dio (nhtsa #22v703)

The contact owns a 2016 kia sorento. the contact stated that while driving at a low rate of speed, the oil warning light flashed on the instrument panel. the vehicle was taken to an independent mechanic where the contact was informed that the engine was consuming oil at an excessive rate. the contact was informed that an oil consumption test would have to be performed to determine the extent of the failure which may result in the need for an engine replacement. the contact stated that the engine was replaced before under an unknown recall and was instructed to contact the dealer who performed the repair. the dealer was notified and referred the contact to the manufacturer. the manufacturer was notified of the failure but offered no assistance. the vehicle was not repaired. the failure mileage was unknown.

Driving @ nite on[xxx] [xxx] doing 70mph on cruise control all of a sudden my 2016 kia sorento loss power! then the instrument cluster lit up like a x-mas tree. check oil, check engine, and everything else in between was blinking on and off. very lucky there was an exit ramp up ahead and no vehicles on the right lane. safely got off the freeway and parked on the side of the road. very fortunate it was late nite because the area is usually busy during the day and vehicles usually be going 10 to 20+ above the 70 speed limit and my whole family was with. we waited about 10 min. to see if the vehicle would start back- up but no luck. called for a tow truck and a family friend came and pick up the wife and kids. kia service guy @ the dealership says the engine ceased and is waiting to here from kia hq. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I am having an issue with my kia headlights when on dim. the lights are so dim i am afraid to drive the car at night because i am scared i will hit a person, animal or object. i am replacing light bulbs frequently. cars are flashing their lights at me (when i need to drive at night) because of the dimness. i took my car to a kia dealer and they could not diagnosis the problem. they advised to replace the entire headlight assembly with a cost of $2,600.00. i am on social security and can't afford to have the repair made. i have read a lot of complaints of other kia lighting issues. i feel a recall should be made immediately due to the seriousness of the issue.

This is an ongoing issue, from the day i purchased the car used. the steering sticks and binds when turning to the left; not on an ordinary sharp turn at an intersection, but at highway speeds. sometimes the steering sticks and must be corrected to avoid going into the opposite lane. several diagnostic attempts have been made including alignment, recalibration, and replacement of the 4wd coupling. car still wavers and sticks at speed when turning left. unknown cause. no codes show. however, at one time, on the display (not the dashboard symbol display, the camera/radio display) a message appeared saying: mechanism failure.

I was pulled over by the state police. he said i had a few lights out including a brake light out. i got out to check. this was correct. i had just had my vehicle inspected so i was surprised. i went to leave i couldn't put it in gear at all. i had to over ride the shifter and use a pen to push in the tow button everytime i want to use my vehicle. i have to check my lights and make sure no bulbs are blown out again. this is a $1200 fix. it's recalled on certain 2016 kia sorentos but not on all of them when it is happening to all of us. also i went to open my rear hatch and that to is now not opening at all. so that is also not a recall. i have a back hatch that won't open and i have to climb through my back seats and open it from the lever in the door frame and the shifter doesn't work. please help us!! we need these recalls! if there is an accident it would be nice to open the back up from the key to grab things and run. or to shift fast and hurry to get away from a robber. or to just have my vehicle back again and stop doing this when there are recalls for vehicles south different vin numbers but not mine so i have to pay so some one else can get it for free that's not fair kia corporate

On [xxx] was driving home approx. 30mph all of a sudden my 2016 kia sorento ex loss power! vehicle went into limp mode and no lights came up on the display at all. i was only 2 miles from home and got it home. it is now making a knocking noise and i was told by two mechanics that the engine is blown. the car was bought new and has had regular oil changes by dealer in prince frederick, md except for the last change was done by a local mechanic. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

We were driving down [xxx] near toledo ohio during rush hour on our to michigan, when the car, with no warning at all, stopped running. there were no lights on the dash, no warning at all. the car just stopped. we were able to steer it to the shoulder and stop. there was no indication of what was wrong. after having it towed to the kia dealership i was informed the engineer blew. there was no knocking, no oil use, no indication at all that there was anything wrong with the car. i had to rent a hotel until my son could come and get me and then the next day. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I was driving down the interstate and my car made a loud noise and then it lost power. i was able to steer it off the exit. tried to start it it turned over but wouldn't start . before this happened my car was using up oil like crazy i took it to a mechanic and he said it wasn't leaking it and it isn't burning it so where is it going? i paid 10,000 cash for this vehicle and was only able to drive it 2 months the engine is gone. no warning, nothing... kia needs to replace my engine along with all the other people that are having this problem, it's obviously kias fault too many of these 2016 serentos are having the same issue. i found out about all the other cars when i put it on the market place trying to sell it as is two different people told me that kia had a recall and replaced their engines . how do you fix some and not all that are having the same issue?

The contact owns a 2016 kia sorento. the contact stated while driving at an undisclosed speed, the vehicle lost motive power. there was no warning light illuminated. the contact stated that the steering wheel had seized and there was no warning light illuminated. the contact stated that the steering wheel became difficult to turn. the vehicle was towed to the dealer but was not diagnosed or repaired. the manufacturer was made aware of the failure and a case was opened. the approximate failure mileage was 76,800.

We purchased our 2016 kia sorento brand new in 2015. from the start, we had problems with the car burning oil at a rapid rate. we would get an oil change and less than 2,000 miles later the oil would be very low. after one year oil was low after 1,000 miles or less. no oil light warning would ever come on and there were times when the dipstick had no oil on it. i called kia customer care several times over the years regarding this issue and was told there was nothing kia could do unless the engine blew due to the connecting rod and the engine needed to be replaced. we are now well past the 100k warranty and have dealt with this problem for the last 9 years. 2 weeks ago the engine started making a knocking noise and would not accelerate. we checked the oil and it was low and the coolant was also empty. we took it into the kia dealership and we were told the radiator was empty and burning and that the coolant was leaking into the cylinder and that the engine needed to be replaced. never once did an engine light, oil light or coolant light come on. there were no visible leaks. the car never overheated and the temperature gauge never changed from the middle. this engine has had constant problems with burning oil from the start. i have done my part to reach out to kia customer care numerous times. this model kia has had known problems with oil consumption and coolant leaks. i know there is a reported problem with the 2016 kia sorento v6 regarding coolant leaking into the cylinder heads, while i do not have a v6 i had the same problem. this engine has multiple problems which lead to its failure not just the coolant leak. oil consumption, coolant leak and worst of all there was no warning that there was a problem with the engine (i.e) no engine, oil or coolant light. while there is a lifetime engine warranty on the rod bearing failure which i believe we had along with the coolant leak. kia is not honoring this warranty and will not reimburse us.

Engine started making loud sounds after oil change at 128, 000 miles and began to slow down while driving having a hard time engaging to next gear. engine light did come one and stop at closes atuo parts store to have it checked for engine light test. safety risk to drive and passagers if car fall to move on highway causing accident. problem was reported to kia and we were told to bring it in and it would be looked at for 200 dollars.

In our experience, roughly 1 quart of oil is displaced per 500 miles. kia corporate stated that the vehicle does not display any safety concerns and would not honor the recent 150k warranty. after speaking with the service manager and consulting with the kia dealership mechanics for proper diagnosis, the manager shared that there are several premature failures with engine components. they will not honor a repair. it is obvious that kia has significant issues with their gdi engines. a simple search on the internet provides overwhelming evidence of this. who is holding kia accountable?

I had a catastrophic engine failure on the interstate right before rush hour traffic without any warning. i was driving on [xxx] and heard a noise (sounded like something fell). steering was a little wobbly then seemed ok for about 1min. went to accelerate and could hear engine trying but could not accelerate. shortly after the check engine light was flashing, oil light and battery light was on. i lost power. thankfully i had started to move over to the farthest right lane and was able to get over to side of road before car stopped. this was around 2:50pm on a tues right before chicago rush hour traffic. had to tow car to my mechanic who said a rod blew through engine and there is a piston in the oil pan. my mechanic recommended i have it towed to dealership for engine warranty. it's currently at castle kia in mchenry il. they agreed a rod went through engine and there is a piston in the oil pan. now dealership wants me to pay $1500 for diagnostics and to tear down the engine to see if it qualifies for an engine replacement. (said i wouldn't have to pay if under warranty, but they claim they can't determine unless engine is broken down). it was at my mechanic 1 week prior for an oil change. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

There is a problem with the engine in my kia. i believe that this is a similar problem to other recalled kia vehicles from the same production year, 2016, that caused metal to be present in the engine. my local kia dealership informed me that i need a new engine due to this issue, after other issues had been ruled out as the cause of continued check engine light warnings were fixed.

The contact owns a 2016 kia sorento. the contact stated while driving at various speeds, the transmission was slipping, the engine was consuming an excessive amount of oil, the vehicle lost motive power before the vehicle stalled. the vehicle was towed to the local dealer. the cause of the failure was not yet determined. the contact stated that the engine had recently been replaced due to the failure. the manufacturer was not yet contacted. the failure mileage was 108,000.

Paint chipping/peeling severely from hood and top of car

Engine just stop and it was maintance monthly

The contact owns a 2016 kia sorento. the contact stated that the electronic parking brake (epb) system had failed, causing the auto park, the electronic parking brake, the adaptive cruise control, and the automatic emergency braking system to become inoperable. additionally, the contact stated that while making a turn from a complete stop, the parking brake engaged unintendedly, causing the rear brakes to activate, and the vehicle became immovable. the vehicle was towed to the contact's residence. a mobile independent mechanic diagnosed that the electronic parking brake (epb) system had failed and informed the contact that he could not repair the vehicle. the mechanic disabled the electronic parking brake (epb) system, and the vehicle operated as needed while driving; however, the electronic parking brake warning light was illuminated. the vehicle was taken to the dealer, where it was diagnosed that the electronic parking brake (epb) system had failed and needed to be replaced. the vehicle was not repaired due to the cost. the manufacturer was not notified of the failure. the failure mileage was approximately 100,000.

Timing chain broke, destroyed the engine

I have warranty and extended warranty for my engine which completely died on my after 8 years.i went to file the warranty claim and it was denied now they are reviewing my extended warrenty.

Unknown component or system failed. my car suddenly stalled while on the highway, not allowing me to increase speed (over 40 mpg) and then stopped. i was scared to death when that happened on the highway as we could have been hit by other vehicles. i was able to restart it but it kept doing it, gradually reducing my speed to 20mpg then a lamp warning sign appeared. the car only has 50,000 miles on it and no warning light or prior failure before this happened on 11/29/2024. i took it to kia for inspection and they told me if the engine will have to be replaced, it will take 3 months. they took my car in for inspection and i am now 10 days without a car and i have not yet heard from kia.

The contact owns a 2016 kia sorento. the contact stated that either while driving or while parked, the body control module failed to respond as designed while depressing the brake pedal. the vehicle was taking to an independent mechanic where it was diagnosed that the body control module needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 135,000.

Car only has 89k miles on it and is garaged and maintained. went to run an errand yesterday and all of a sudden engine started knocking and sputtering. i then experienced loss of power and the engine light came on. that was the first and only time the engine light has ever come on. pulled over, checked oil and it seemed very, very low and a burnt smell. it had only been 4k miles since the car was serviced. husband came and added oil, allowed to idle for about 5 miinutes to see if it improved. it did not. the knocking continued. shut it off and called aaa and had it towed to the dealership. i just learned this was a known issue and there was a class action lawsuit that i apparently missed out on because i never received the notice yet i have lived at the same address for 20 years.i checked for recalls with the vin # and nothing comes up, however, clearly there is something wrong with an engine that gets driven less that 10k miles per yesr. dealer says they're not sure if kia will replace the engine but they suspect that is what needs to happen. i am furious!

Blown head gasquet and stripped head bolts repaired 2023 blown engine december 2024

Kia is refusing to fix the engine. the car is supposed to have a lifetime replacement on engine. kia is saying that i did not get a recall done, but none is listed on your website for what they said i needed done. i have been trying to reach a supervisor at kia corporate for 1 week without success.

While sitting in park the parking shift level assembly was bumped by a hand bag by someone getting in the vehicle car shifted out of park into reverse and began to roll backwards while the person was still getting in the car. at the time the driver did not have any foot on the brake or accelerator. further discovery show that the car could be shifted out of any gear including park at any time without applying the brake.

The engine was smoking. i had smoke coming through the vents in my car. the turbo is leaking and now it’s dangerous to drive. the dealership isn’t even recommended fixing it. the car is not safe to drive and has not been since i purchased it.

The contact owns a 2016 kia sorento. the contact stated that while the vehicle was stationary when the engine stalled. the vehicle was not able to restart. the vehicle was not towed to a dealer. the vehicle was not diagnosed. the manufacturer was contacted. however, the contact did not speak with anyone. the contact parked the vehicle to be not driven any longer as it was a safety concern. the contact received 3 notifications of nhtsa campaign number: 22v612000 (power train ). the failure mileage was 153,000.

Vehicle check engine light came on, vehicle lost power, sputtered and died. will not run. towed to dealer.

The contact owns a 2016 kia sorento. the contact stated while driving 20 mph and making a left turn, the vehicle lost power. the accelerator pedal was depressed down to the floorboard; however, the vehicle failed to respond. the contact drove the vehicle for a mile to the workplace. the vehicle was taken to an independent mechanic where it was diagnosed and determined that the head gasket and upper radiator hose had failed and needed to be replaced. the vehicle was not repaired. the failure had occurred on 8 occasions. the contact stated that the engine overheating had persisted. the vehicle was taken to a second independent mechanic where it was diagnosed and determined that the engine block was cracked. the manufacturer was not notified of the failure. the failure mileage was 151,000.

I was driving on the thruway and suddenly my check engine light came on and a large plume of black smoke came from the exhaust. the car was misfiring badly. i nursed it home and the next day took it to my mechanic, hoping it was a coil or plug. i had almost zero compression in cylinder #2. i then took vehicle to his engine repair shop. the owner told me the next day that i needed a new engine. i picked it up the next day and took it to my dealer, and they also told me i needed a new engine as well as a new intake manifold. cost was $10,550.00. there were no warning lights or messages prior to the incident. there was a 1" x 1" hole in my intake manifold.

The contact owns a 2016 kia sorento. the contact stated while driving approximately 70 mph, the vehicle lost automotive power. the check engine, oil pressure, and the low tire pressure warning light was illuminated. the vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. the vehicle was repaired; however, the failure persisted. the vehicle was towed back to the dealer where it was diagnosed that the engine needed to be replaced. the contact attempted to contact the manufacturer; but received no response. the manufacturer was not notified of the failure. the failure mileage was approximately 145,500.

The contact owns a 2016 kia sorento. the contact stated that after shifting the vehicle into park(p), the gear shifter would fail to shift out of the park(p) position. the contact would be forced to use a screwdriver to open the shift lock release button in an effort to shift gears. the contact also mentioned that the check engine had appeared on the instrument panel. the contact used a code reader that determined that the transmission range sensor circuit was defective and needed to be replaced. the vehicle was not repaired. the manufacturer had yet to be notified of the failure. the failure mileage was 162,747.

My grandchildren and i were on our way to the dentist, i stopped at a store, put the vehicle in park while waiting on my grandson to come out of the store. then i proceeded to try to put the gear shift in drive but it was stuck in park. i could not remove the gear shift out of park. i was scared and so was my grandchildren.

Failed engine - piston rings broke randomly while driving down the road. fourth cylinder not holding any compression. not even 100k miles on the vehicle. mechanic stated there was no contributing factors to the engine failing. no warnings and/or engine lights that something was wrong with the vehicle. one minute it was running fine, then the next minute it wasn't. car is unrepairable without putting an entirely new engine in it.

I am financing a 2016 kia sorrento from the burns ford of york by here pay here of south carolina i had the car for less than two weeks and the car would not go in park and sometimes it would not come out of park . i am trying to find all recalls that have been fixed on the car before vin# [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I was driving my car when it stalled the police helped me to get my car towed to my home i then had it towed to gilbert az kia dealership where it is now and waiting for kia to approve engine replacement

The contact owns a 2016 kia sorento. the contact received notification of nhtsa campaign number: 22v612000 (power train); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that the shift lever was easily moved without the brake pedal being depressed. the dealer was contacted, and an appointment was rescheduled several times. the contact stated that once the parts were available, the dealer informed the contact that there would be a charge to replace the shifter assembly, even though the vin was included in the recall. the manufacturer was made aware of the issue and assisted the contact with scheduling an appointment with another dealer. the failure mileage was 134,000. parts distribution disconnect.

The rear camera on my 2016 kia sorento no longer works. over the past year, the camera images have been getting blurry and smaller. now, there is no indication or warning of cars or people behind my vehicle, which is a safety concern. i found online that there is a recall on the rear camera for this model, but the dealership claims they haven't been informed. i'm worried about the safety risks this presents.

Car stalled in middle of road. would not start. when did get it started told me there was engine problem. took it to smith kia, told me my engine burning oil shutting down important sensors. no low oil light. nothing no warning or anything. there used to be a recall for 2015 for same issue but my car isn’t covered because of year but you can’t tell me my engine is any different than the 2015.

Unknown

The contact owns a 2016 kia sorento. the contact stated while her husband was driving at an undisclosed speed, the engine seized. the driver attempted to restart the vehicle however, the vehicle failed to restart. the vehicle was towed to an independent mechanic where it was diagnosed with engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the dealer was made aware of the failure. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 124,000.

Driver side headlight keeps going out. bulb doesn’t blow and fuses are fine….take the bulb out and put back in and after a couple minutes light starts working again for a couple days before it goes back out. if you go to the passenger side and pull that one out the bulb is smoking.

We experienced a large oil leak from the vehicle. towing it to the dealer, we are told the oil feed pipe to the turbo charger part number 282402gta1 has failed spewing oil out of the turbo area. there are many recalls for similar parts on other kia / hyundai models with 2.0t and 3.3 engine models. the dealer is telling me this is not covered by kia. this is a safety concern of oil spewing from the engine which can get on hot exhaust components as well as burning from the engine compartment. my vehicle is currently at the dealership waiting to escalate the concern.

Vehicle has paint that is delaminating in numerous places. it starts as a raised area then the paint just flakes off leaving bare metal exposed. my vehicle value has gone down and the cost to repaint is over $4000 because the damage is not isolated to one area, but is scattered across all sections of the car body. the paint color code is swp, snow white pearl. we have been to the kia dealership where the car was purchased new. they said we would have to call kia corporate, which we did, but their answer was for us to pay out of pocket for repainting and then try to get reimbursed from them. corporate told us they were not taking any action for paint beyond the 3 year / 36k warranty period.

The engine failed while driving. the dealer noted in case details they observed excessive scoring on the cylinder wall and damage to the piston ring, as well as a significant reduction in compression. despite these findings the dealer and manufacturer said the repair "would not be covered under the pi campaign for engine failure" and "was not related to an engine rod bearing failure." note that the dealer did not inspect the rod bearings. worn or damaged connecting rod bearings can significantly reduce compression by allowing excessive piston movement and causing a leak in the combustion chamber. moreover, excessive scoring on the cylinder wall indicates that the metal from failing connecting rod bearings has been scraping against the cylinder wall, leaving deep scratches and grooves, likely due to excessive wear on the bearings, causing significant damage to the piston and cylinder assembly. this model vehicle should have been included in the recall concerning connecting rod bearings that affected other kia model vehicles.

Received a notice of extended coverage regarding engine block concerns in september of 2024 took the vehicle in regarding a constant coolant smell when driving the vehicle. at that time the dealership checked out the vehicle and then proceeded to charge us for the appointment, even though the warranty extension clearly stated there was to be no cost incurred. after receiving the vehicle back we still experienced coolant smells while driving and informed the dealer accordingly. on [xxx] while driving to henrietta ok, the vehicle actually overheated while driving. we had to have the vehicle towed to our home. on monday morning i contacted our kia dealer and let them know about the event. on [xxx] we trailered the kia back to the dealer, after i had performed the appropriate tests the dealer would be performing to verify a block issue with the vehicle. once the vehicle was at the dealership they performed the same test with the same results i had received. they submitted their video evidence to kia motors , at which time kia motors requested a second block test be completed as they questioned the results. the dealership tried to duplicate the results to no avail. at this point kia is not authorizing an engine replacement. we are three weeks into a process that kia is well aware of the issue, but they will not authorize a repair. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Check engine light came on again after recall for engine bearing failure and engine block was determined to qualify for replacement by home kia dealer , est july / august 2024 in north hampton nh . after motor block changes the engine light came on and off while in florida vacationing . today’s date is february 17 , 2025 and my vehicle is presently in the hands of a local independent service center here in florida . other indicators recently noticeable were rough idle starting in the morning . the service center initially suggested problem might be injectors , and gasoline was noticeably in the oil pan . i’m presently waiting for a further / complete diagnosis from the service center . relative to myself and my spouses safety further research on my own fire could be a potential with injectors causing a garage to be ignited and life threatening to us .

Engine started knocking after an oil change. taken to a kia dealership, where they are refusing to fix the car, even with the class action lawsuit with a lifetime warranty on the engine. engine needs to be replaced. kia will not fix with the recall completed. no recalls showing on nhtsa or kia websites.

As i was driving on the highway, my car began to lose speed. i attempted to accelerate but nothing happened when i pushed the gas pedal. there were no weird noises or rpm changes as if revving. i pulled onto the shoulder and slowed to a stop. if there had been more traffic on the highway i would not have been able to get to the shoulder without causing an accident. there were no warning signs or indicator lights before the loss of ability to accelerate. when i restarted the car, an "engine control" system warning appeared on the screen. i continued driving, staying in the right lane with hazard lights. the same thing happened a few more times on my drive home. i would lose the ability to accelerate, pull over, turn off the car, wait a moment, turn it back on and drive until it happened again. the car has not been expected yet but i have noticed small oil puddles when parked, which hadn't happened before this incident.

My heated seats stopped working when my new engine was installed and i took it to the dealership and they never fix it and charged me 200.00 and then my air and heat keeps coming on and off then i got my new engine installed

Engine died, mechanic said needs to be replaced due to no oil. low oil light never illuminated. oil was changed 6 months prior. only 140,000 miles, driven less than 10,000 miles a year if that. why didn’t the low pressure gauge illuminate. now i’m out over $5000.00. not ok kia

Piston ring failure, resulting in loss of power and excessive smoke from the exhaust system.

The paint on my vehicle has started to peel and is increasing getting worse. will kia repaint my car. it's looking very bad

The paint on our kia sorrento is chipping and flaking off.

While driving my vehicle on a busy 7 lane highway the day after it was serviced by the kia dealer, the engine died. there were no lights that flashed or warnings. i drifted into the left shoulder, which was the only place to get out of the traffic. (a picture of the location is included).a state police officer was called due to the danger of my position on this very busy highway. she obtained a tow service within 15 minutes due to the position of my vehicle and sat behind me with her lights on until she was summoned for another call. the tow truck drivers barely fit in the median and i had to walk out into the traffic lane in order to get into the tow truck. the vehicle was towed to the kia dealer where they informed me that they would replace the engine for $15,000. the only indicator light that ever came on in the vehicle was a low oil light 1-2 months prior to engine failure, which i immediately took care of. at no time after that did my low oil light or check engine light come on. since replacing the engine was the only option by the kia dealer and i did not trust the dealer to replace it and did not want to spend $15,000 on an 8 year old vehicle, i was forced to sell the vehicle for parts, which didn't even cover the $800 i spent the day before at the dealer, as well as the towing fees..

Without warning vehicle stalled. started right up and had ticking sound at low rpm which went away. oil change and next day same thing happened. won't start and engine has seized.

Starting getting rid of coolant and engine oil and starting smoking really bad out of nowhere .. had to park it and haven’t drove it since unfortunately … need it fixed

The car started to shake really bad and the engine light came on, pulled over called the tow truck service took it to the shop where they informed me the engine was blown

My cars shift lock release keeps getting stuck. i replaced the shift solenoid but that didn't work. i see there was a recall for 2016 kia sorentos for this issue but my vin was not included in the recall. can you direct on where i can go from here please! thank you

The paint on my pearl white car is peeling off.

As we are driving down a freeway, the panoramic sunroof exploded with a loud pop and glass fell onto us. it was alarming and our attention was diverted from driving to trying to figure out what happened. we made our way to the edge of the road and stopped. we looked for a rock etc, but did not find anything. the remaining glass on the sunroof looked like it was blown from the inside out. from researching online it appears that this has been happening for years. the weather was clear and in the mid-60s with the interior temperature in the 68 range. this is a huge safety issue!

Driving on the highway my 2016 kia sorento suddenly lost acceleration. the check engine light began flashing. i had to pull off to the shoulder and have the vehicle towed. diagnostic shows code p1326. this code is related to the knock sensor.

My car started overheating all of a sudden with no alerts or warnings. my vehicle is 2016 kia sorento sx v6 with 3.3l engine 6 cylinderi bought the vehicle used but it had been serviced faithfully with records from kia but being a second owner the power train warranty stops at 60,000 miles instead of 100, 000 miles if i were original owner. i bought it from a reliable dealership which it had 81,300 miles at time i bought and only has 85 ,000 miles now but we don’t drive it that much and have owned it for 6 months . now kay has had several complaints about the 2016 sx awd sorento but 111 complaints on this particular engine . i was told at the dealership to repair that it had blown head gasket because the bolts had backed out. so kia basically says they are not responsible because i am not original owner so no warranty now. the dealership tells me no motors available because they all have been brought back in to be retooled do it shows there has been an issue but still no recall. i bought a coverage warranty with car shield but they don’t want to pay because the dealership can only repair head gasket and can not warrant the work because if it having aluminum head but i have a vehicle me that i owe 19,000 dollars on and have been asked to pay for my repairs now. kia needs held responsible and pay up to the power train of 100,000 miles .111 complaints on this engine is enough to say let’s help these people ... i will never purchase another kia product due to the poor attitudes. of service department and kia in general. word of mouth is best advertisement negative or positive for kia and car shield both of them. this is happening under 88,000 miles on majority of these motors. they need held responsible and forced to bring in a recall and repay the ones that have to pay out of pocket for their piece of crap engines which they no longer putting them in the new kia .