2016 DODGE Durango Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

4 Recalls for 2016 DODGE Durango

Recall Date	Component	Summary
1970-01-01	ELECTRICAL SYSTEM:WIRING	Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle’s wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating. Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2018-05-17	ELECTRICAL SYSTEM:SOFTWARE \| ELECTRICAL SYSTEM:WIRING \| VEHICLE SPEED CONTROL:CRUISE CONTROL	Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle’s wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating. Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2016-11-10	FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS	Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak. Remedy: Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is S85.
2016-03-23	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER	Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material. Remedy: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is S16.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2016 DODGE Durango

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Date			Component

157 Complaints submitted to NHTSA for 2016 DODGE Durango

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Date			Component
2021-02-11			STRUCTURE ODI Number: 11395714
2021-04-27			ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE ODI Number: 11414074
2021-07-16			EXTERIOR LIGHTING ODI Number: 11425103
2021-07-27			AIR BAGS,SEATS ODI Number: 11426712
2021-08-18			POWER TRAIN,ENGINE ODI Number: 11429563
2021-09-09			ELECTRICAL SYSTEM,EXTERIOR LIGHTING ODI Number: 11432375
2021-09-16			ENGINE,FORWARD COLLISION AVOIDANCE ODI Number: 11433264
2021-09-19			POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE ODI Number: 11433548
2021-11-09			POWER TRAIN ODI Number: 11439842
2021-12-11			ELECTRICAL SYSTEM ODI Number: 11443486
2022-02-08			ENGINE ODI Number: 11450926
2022-03-03			FUEL/PROPULSION SYSTEM ODI Number: 11455058
2022-04-08			EXTERIOR LIGHTING ODI Number: 11460116
2022-07-18			AIR BAGS,WHEELS ODI Number: 11474475
2022-07-28			UNKNOWN OR OTHER ODI Number: 11476342
2022-08-02			UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM ODI Number: 11477244
2022-10-25			TIRES ODI Number: 11490868
2022-11-01			STRUCTURE ODI Number: 11491756
2022-12-07			EXTERIOR LIGHTING ODI Number: 11496498
2022-12-28			TIRES ODI Number: 11499173
2023-01-08			ENGINE ODI Number: 11500670
2023-02-04			UNKNOWN OR OTHER,ENGINE ODI Number: 11505543
2023-05-18			ELECTRICAL SYSTEM,ENGINE ODI Number: 11522749
2023-06-23			ENGINE ODI Number: 11528618
2023-07-12			POWER TRAIN ODI Number: 11531768
2023-07-31			UNKNOWN OR OTHER ODI Number: 11535417
2023-10-16			ELECTRICAL SYSTEM ODI Number: 11550084
2023-10-17			EXTERIOR LIGHTING ODI Number: 11550440
2023-11-15			UNKNOWN OR OTHER ODI Number: 11555189
2023-11-29			ELECTRICAL SYSTEM,ENGINE ODI Number: 11557409
2023-12-29			ELECTRICAL SYSTEM,STRUCTURE ODI Number: 11562556
2024-01-26			EXTERIOR LIGHTING ODI Number: 11568020
2024-05-15			ELECTRICAL SYSTEM ODI Number: 11588950
2024-06-03			FUEL/PROPULSION SYSTEM ODI Number: 11592107
2024-08-24			UNKNOWN OR OTHER ODI Number: 11610658
2024-12-28			ELECTRICAL SYSTEM ODI Number: 11632805
2025-02-10			EXTERIOR LIGHTING ODI Number: 11641732
2021-04-27			ELECTRICAL SYSTEM \| ENGINE \| UNKNOWN OR OTHER ODI Number: 11414074
2021-04-09			EXTERIOR LIGHTING ODI Number: 11407254
2021-03-18			ELECTRICAL SYSTEM ODI Number: 11403752
2021-02-15			EXTERIOR LIGHTING ODI Number: 11396320
2016-11-14			AIR BAGS ODI Number: 10925961
2016-10-18			ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH \| FUEL/PROPULSION SYSTEM \| SERVICE BRAKES \| VEHICLE SPEED CONTROL ODI Number: 10916715
2016-10-20			UNKNOWN OR OTHER ODI Number: 10917680
2016-10-03			UNKNOWN OR OTHER ODI Number: 10911253
2017-07-20			ELECTRICAL SYSTEM \| ENGINE \| POWER TRAIN ODI Number: 11006483
2017-05-15			POWER TRAIN ODI Number: 10985673
2017-04-13			EXTERIOR LIGHTING ODI Number: 10972171
2017-04-11			UNKNOWN OR OTHER ODI Number: 10971937
2017-04-04			POWER TRAIN ODI Number: 10970491
2017-03-19			UNKNOWN OR OTHER ODI Number: 10967051
2017-07-25			ELECTRICAL SYSTEM \| POWER TRAIN \| VEHICLE SPEED CONTROL ODI Number: 11010515
2016-09-13			VEHICLE SPEED CONTROL ODI Number: 10905984
2016-09-16			SERVICE BRAKES ODI Number: 10907065
2016-09-06			AIR BAGS ODI Number: 10903739
2016-08-28			UNKNOWN OR OTHER ODI Number: 10902022
2016-09-06			SUSPENSION:REAR ODI Number: 10903737
2016-08-16			POWER TRAIN ODI Number: 10896226
2016-08-24			POWER TRAIN ODI Number: 10898192
2016-08-12			AIR BAGS ODI Number: 10895405
2017-03-18			UNKNOWN OR OTHER ODI Number: 10966654
2017-02-14			POWER TRAIN ODI Number: 10954479
2021-02-11			STRUCTURE:BODY ODI Number: 11395714
2021-01-21			EXTERIOR LIGHTING ODI Number: 11389248
2021-01-22			EXTERIOR LIGHTING ODI Number: 11389362
2021-01-08			EXTERIOR LIGHTING ODI Number: 11387222
2016-12-21			POWER TRAIN ODI Number: 10936697
2016-12-21			ELECTRICAL SYSTEM \| POWER TRAIN \| VEHICLE SPEED CONTROL ODI Number: 10936829
2016-12-20			POWER TRAIN ODI Number: 10936594
2017-01-02			POWER TRAIN ODI Number: 10939092
2020-10-29			SUSPENSION ODI Number: 11367104
2020-10-29			ELECTRICAL SYSTEM \| ELECTRONIC STABILITY CONTROL \| POWER TRAIN ODI Number: 11366958
2020-10-02			ELECTRICAL SYSTEM \| ENGINE \| POWER TRAIN ODI Number: 11362368
2020-08-18			ELECTRICAL SYSTEM ODI Number: 11350163
2020-07-25			ENGINE \| POWER TRAIN ODI Number: 11341406
2020-07-25			UNKNOWN OR OTHER ODI Number: 11341403
2020-06-22			ELECTRICAL SYSTEM \| ELECTRONIC STABILITY CONTROL ODI Number: 11330207
2020-04-08			EXTERIOR LIGHTING ODI Number: 11320510
2020-04-21			STEERING ODI Number: 11321781
2020-02-21			EXTERIOR LIGHTING ODI Number: 11310583
2020-02-03			EXTERIOR LIGHTING ODI Number: 11306668
2020-01-13			VEHICLE SPEED CONTROL ODI Number: 11298978
2020-01-16			EXTERIOR LIGHTING ODI Number: 11299757
2019-12-31			EXTERIOR LIGHTING ODI Number: 11292246
2020-01-02			EXTERIOR LIGHTING ODI Number: 11292538
2020-01-08			ELECTRICAL SYSTEM \| ENGINE ODI Number: 11297917
2020-01-07			EXTERIOR LIGHTING ODI Number: 11297535
2019-12-29			STEERING ODI Number: 11291825
2019-12-27			EXTERIOR LIGHTING ODI Number: 11291639
2019-12-27			EXTERIOR LIGHTING ODI Number: 11291663
2019-12-05			SERVICE BRAKES ODI Number: 11287049
2019-12-03			EXTERIOR LIGHTING ODI Number: 11286749
2019-12-03			EXTERIOR LIGHTING ODI Number: 11286562
2019-12-13			ELECTRICAL SYSTEM \| VEHICLE SPEED CONTROL ODI Number: 11288829
2019-12-01			EXTERIOR LIGHTING ODI Number: 11283110
2019-11-20			AIR BAGS ODI Number: 11281321
2019-10-31			SEATS ODI Number: 11277369
2019-08-13			POWER TRAIN ODI Number: 11243436
2019-08-09			EXTERIOR LIGHTING ODI Number: 11242907
2019-07-16			STRUCTURE:BODY ODI Number: 11232613
2019-10-20			POWER TRAIN ODI Number: 11269751
2019-10-11			EXTERIOR LIGHTING ODI Number: 11268023
2019-09-23			EXTERIOR LIGHTING ODI Number: 11257385
2019-05-22			STRUCTURE:BODY ODI Number: 11209345
2019-05-20			ELECTRICAL SYSTEM \| ELECTRONIC STABILITY CONTROL \| UNKNOWN OR OTHER ODI Number: 11208749
2019-05-07			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING ODI Number: 11205968
2019-05-03			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING ODI Number: 11205541
2019-05-03			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING ODI Number: 11205534
2019-04-18			EXTERIOR LIGHTING ODI Number: 11197076
2019-04-22			POWER TRAIN ODI Number: 11202825
2019-04-10			UNKNOWN OR OTHER ODI Number: 11195508
2019-04-09			SUSPENSION ODI Number: 11194920
2019-07-08			POWER TRAIN ODI Number: 11229995
2019-07-08			EXTERIOR LIGHTING ODI Number: 11230002
2019-06-28			ELECTRICAL SYSTEM \| UNKNOWN OR OTHER \| VEHICLE SPEED CONTROL ODI Number: 11223166
2019-05-30			SUSPENSION ODI Number: 11216963
2019-01-31			EXTERIOR LIGHTING ODI Number: 11173255
2019-02-05			EXTERIOR LIGHTING:TAIL LIGHTS ODI Number: 11174612
2019-01-20			UNKNOWN OR OTHER ODI Number: 11171061
2019-01-10			ELECTRICAL SYSTEM \| POWER TRAIN \| UNKNOWN OR OTHER ODI Number: 11166228
2018-12-29			ELECTRICAL SYSTEM \| ELECTRONIC STABILITY CONTROL \| STEERING ODI Number: 11163984
2018-12-26			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING ODI Number: 11163449
2018-12-18			UNKNOWN OR OTHER ODI Number: 11162324
2018-09-28			EXTERIOR LIGHTING ODI Number: 11132181
2018-09-25			UNKNOWN OR OTHER ODI Number: 11131628
2018-04-14			POWER TRAIN ODI Number: 11085083
2018-04-12			POWER TRAIN ODI Number: 11084704
2019-03-17			EXTERIOR LIGHTING ODI Number: 11187369
2019-03-19			EXTERIOR LIGHTING ODI Number: 11189879
2019-03-07			EXTERIOR LIGHTING \| SUSPENSION ODI Number: 11184797
2019-02-28			POWER TRAIN ODI Number: 11183264
2019-03-01			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING ODI Number: 11183572
2019-03-01			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING ODI Number: 11183425
2019-03-01			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING ODI Number: 11183410
2019-02-19			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING ODI Number: 11181235
2018-04-05			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING ODI Number: 11083370
2018-03-29			UNKNOWN OR OTHER ODI Number: 11081984
2018-03-22			EXTERIOR LIGHTING ODI Number: 11080854
2018-03-25			EXTERIOR LIGHTING ODI Number: 11081163
2018-03-06			UNKNOWN OR OTHER ODI Number: 11076570
2018-02-09			EXTERIOR LIGHTING ODI Number: 11071989
2018-11-30			ELECTRICAL SYSTEM \| ELECTRONIC STABILITY CONTROL \| ENGINE ODI Number: 11155130
2018-10-18			EXTERIOR LIGHTING ODI Number: 11141165
2018-07-30			POWER TRAIN ODI Number: 11114560
2018-07-21			VEHICLE SPEED CONTROL ODI Number: 11112859
2018-07-06			ENGINE ODI Number: 11109792
2018-06-26			STRUCTURE:BODY ODI Number: 11104146
2018-01-31			EXTERIOR LIGHTING ODI Number: 11065990
2018-01-13			ELECTRICAL SYSTEM \| UNKNOWN OR OTHER ODI Number: 11062546
2017-11-22			ELECTRICAL SYSTEM \| ELECTRONIC STABILITY CONTROL \| SEAT BELTS ODI Number: 11048023
2017-10-28			POWER TRAIN \| SERVICE BRAKES \| UNKNOWN OR OTHER ODI Number: 11040815
2017-09-25			UNKNOWN OR OTHER ODI Number: 11025471
2017-08-24			POWER TRAIN ODI Number: 11019434
2016-07-13			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING \| VEHICLE SPEED CONTROL ODI Number: 10884582
2016-03-15			LATCHES/LOCKS/LINKAGES:DOORS:LATCH ODI Number: 10849836
2021-01-16			FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL \| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING \| UNKNOWN OR OTHER ODI Number: 11388500
2018-04-13			EXTERIOR LIGHTING ODI Number: 11084900

Is the government investigating the safety of your vehicle? Find out here.

4 Investigations for 2016 DODGE Durango

Basis – on december 16, 2016, the office of defects investigation (odi) opened preliminary evaluation pe16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to park and then exited the vehicle prior to the rollway incidents. these complaints involved multiple fiat chrysler automobiles (fca) model and model year vehicles that share a common electronic rotary shifter design. of the 43 consumer complaints, 25 complaints alleged crashes, and eight complaints alleged at least one injury. subject vehicles – when nhtsa opened the investigation, the subject vehicles were model year (my) 2013-2016 ram 1500 vehicles and my 2014-2016 dodge durango vehicles equipped with a rotary electronic shifter. however, nhtsa expanded the scope of the investigation to include subsequent model years of the same model vehicles when the agency learned that those new model year vehicles use the same rotary shifter. additionally, all subject vehicles manufactured by fca are equipped with electronic rotary shifters supplied by kostal automotive. reason for closing - during the course of this investigation, odi did not find evidence that a vehicle-based design or manufacturing defect was the cause of vehicle rollaway incidents on the subject vehicles. nevertheless, given the risk of a vehicle rollaway, fca’s csn actions provide automated vehicle securement when an operator attempts to exit the vehicle without successfully achieving a park position with the rotary shifter mechanism. odi closely monitored the subject vehicles on which the csn actions implement a vehicle securement strategy and found that the csn actions were effective in reducing the frequency of vehicle rollaway incidents in the subject vehicles. odi analyzed the incidents when a csn had been implemented and a rollaway still occurred, and odi was unable to find an actionable defect that caused vehicle rollaway incidents. odi found that the failure rates on subject vehicles that received a csn remedy were similar to the failure rates on other vehicle populations and additionally had similar mechanisms as other vehicle populations such as slippery surfaces and various mechanical failures. furthermore, as discussed above, after fca’s release of the csn actions, consumer complaints have decreased significantly. given the absence of an identified safety defect based on available information and fca’s customer satisfaction campaign which addresses the failure mode, further action is not warranted at this time. accordingly, this preliminary evaluation is closed. however, the agency reserves the right to take further action, if warranted.please see the attached detailed closing summary for more information. to review the odi reports cited in the closing resume odi report identification number document, go to nhtsa.gov.

Date Opened	Date Closed	Component
2016-12-16	2024-01-25	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
2016-12-16		POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
2016-12-16		POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
2016-12-16		POWER TRAIN:AUTOMATIC TRANSMISSION

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

229 Service Alerts for 2016 DODGE Durango

Date	Description
2025-04-01	ENGINE Engine Rattle Noise Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-06	UNKNOWN OR OTHER HOSE AND TUBE – HEATER SUPPLY AND RETURN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-06	UNKNOWN OR OTHER HOSE AND TUBE – HEATER SUPPLY AND RETURN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-25	ENGINE 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-20	ELECTRICAL SYSTEM Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the “Parts” section of Dealer Connect: DealerCONNECT> Parts> News& Info Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-18	ENGINE Engine Rattle Noise Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-10	ENGINE 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-30	FUEL/PROPULSION SYSTEM FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer com Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-25	ELECTRICAL SYSTEM Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-07	ELECTRICAL SYSTEM Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	060000 ENGINE AND ENGINE COOLING Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	110000 ELECTRICAL SYSTEM Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	120000 EXTERIOR LIGHTING Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	140000 AIR BAGS Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	280000 BACK OVER PREVENTION Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	060000 ENGINE AND ENGINE COOLING Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	110000 ELECTRICAL SYSTEM Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	120000 EXTERIOR LIGHTING Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	140000 AIR BAGS Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	280000 BACK OVER PREVENTION Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-21	106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT Replace Left Front Axle Half Shaft. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-21	980000 UNKNOWN OR OTHER Replace Left Front Axle Half Shaft. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-17	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	010000 STEERING Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	100000 POWER TRAIN Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	280000 BACK OVER PREVENTION Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-08	060000 ENGINE AND ENGINE COOLING Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-08	100000 POWER TRAIN Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	200000 WHEELS Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo ne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-08	138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-15	070000 FUEL SYSTEM, GASOLINE Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-08	980000 UNKNOWN OR OTHER Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-21	106000 POWER TRAIN:AXLE ASSEMBLY Replace Left Front Axle Half Shaft. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-16	061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-14	011000 STEERING: STEERING WHEEL/HANDLE BAR This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-14	110000 ELECTRICAL SYSTEM This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-14	221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-05	061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-19	120000 EXTERIOR LIGHTING License Plate LED Light Inoperative – Moisture Visible Within the Lens This bulletin involves inspecting the license plate LED lamp for being inoperative or visible signs of moisture within the LED lamp housing and if necessary replacing t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-30	103230 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-06	060000 ENGINE AND ENGINE COOLING Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-06	060000 ENGINE (PWS) Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-15	350000 EQUIPMENT Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-07	060000 ENGINE (PWS) Fast Feedback Program Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-09	060000 ENGINE (PWS) Fast Feedback Program Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-16	110000 ELECTRICAL SYSTEM EGR Temperature Sensor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-15	222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-16	110000 ELECTRICAL SYSTEM Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-16	350000 EQUIPMENT Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-16	356000 EQUIPMENT ADAPTIVE/MOBILITY Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-03	162900 STRUCTURE:BODY:ROOF AND PILLARS Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-03	980000 UNKNOWN OR OTHER Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-05	350000 EQUIPMENT Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-05	356000 EQUIPMENT ADAPTIVE/MOBILITY Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-19	162900 STRUCTURE:BODY:ROOF AND PILLARS Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-19	980000 UNKNOWN OR OTHER Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-17	100000 POWER TRAIN No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-31	060000 ENGINE AND ENGINE COOLING Customer complaint may include engine oil leak/consumption. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-16	060000 ENGINE AND ENGINE COOLING Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-05	220000 SEATS Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-17	221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-17	222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-16	060000 ENGINE AND ENGINE COOLING Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	350000 EQUIPMENT Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-25	222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-05	110000 ELECTRICAL SYSTEM (Rev. A) Power Inverter Load Ratings Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-05	350000 EQUIPMENT (Rev. A) Power Inverter Load Ratings Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-05	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY (Rev. A) Power Inverter Load Ratings Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	220000 SEATS Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-27	160000 STRUCTURE Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	220000 SEATS Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	350000 EQUIPMENT Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	356000 EQUIPMENT ADAPTIVE/MOBILITY Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-25	221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-25	222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	350000 EQUIPMENT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	356000 EQUIPMENT ADAPTIVE/MOBILITY Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-04	160000 STRUCTURE Creaking Noise From Front Of Vehicle With Body Flex Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-28	350000 EQUIPMENT Customer complaint may include an overfilled engine crankcase after an oil change. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-28	060000 ENGINE (PWS) Customer complaint may include an overfilled engine crankcase after an oil change. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-27	030000 SERVICE BRAKES, HYDRAULIC Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-27	060000 ENGINE AND ENGINE COOLING Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-27	070000 FUEL SYSTEM, GASOLINE Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-27	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-27	350000 EQUIPMENT Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-30	118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP Blind Spot Or Park Assist Warnings, False Activation Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-30	118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING Blind Spot Or Park Assist Warnings, False Activation Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-06	162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE Liftgate Will Not Power Close Liftgate Ajar Light Will Be On. Liftgate Will Not Power Open. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-06	353000 EQUIPMENT:ELECTRICAL Liftgate Will Not Power Close Liftgate Ajar Light Will Be On. Liftgate Will Not Power Open. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-08	110000 ELECTRICAL SYSTEM Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-08	351260 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:SERVICE CONNECTION Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-02	350000 EQUIPMENT Customer Indicates That There Is A Whistle Noise Present While Driving. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-02	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Customer Indicates That There Is A Whistle Noise Present While Driving. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-02	356000 EQUIPMENT ADAPTIVE/MOBILITY Customer Indicates That There Is A Whistle Noise Present While Driving. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-22	100000 POWER TRAIN Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds ca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-22	350000 EQUIPMENT Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds ca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-22	356000 EQUIPMENT ADAPTIVE/MOBILITY Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds ca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-25	100000 POWER TRAIN No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-26	110000 ELECTRICAL SYSTEM Key Programming, Security Pin Request, Pin Invalid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-26	350000 EQUIPMENT Key Programming, Security Pin Request, Pin Invalid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-21	070000 FUEL SYSTEM, GASOLINE Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-04	160000 STRUCTURE Creaking Noise From Front Of Vehicle With Body Flex Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-04	280000 BACK OVER PREVENTION Creaking Noise From Front Of Vehicle With Body Flex Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-22	110000 ELECTRICAL SYSTEM Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-22	350000 EQUIPMENT Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-26	110000 ELECTRICAL SYSTEM Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-26	220000 SEATS Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-26	356000 EQUIPMENT ADAPTIVE/MOBILITY Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-17	020000 SUSPENSION (Revision A) Clunk Noise From Rear Suspension Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-17	022000 SUSPENSION:REAR (Revision A) Clunk Noise From Rear Suspension Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-11	160000 STRUCTURE (Revision A) Front Bumper Fascia is misaligned or popping out Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-11	162200 STRUCTURE:BODY:BUMPERS (Revision A) Front Bumper Fascia is misaligned or popping out Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-11	060000 ENGINE AND ENGINE COOLING Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ Aye Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-11	100000 POWER TRAIN Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ Aye Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-11	110000 ELECTRICAL SYSTEM Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ Aye Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-11	350000 EQUIPMENT Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ Aye Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-30	160000 STRUCTURE Disinfectant Solution Recommended for COVID-19 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-30	350000 EQUIPMENT Disinfectant Solution Recommended for COVID-19 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-07	350000 EQUIPMENT No Start, No CAN C BUS Communications Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-04	160000 STRUCTURE Creaking Noise From Front Of Vehicle With Body Flex Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-01	110000 ELECTRICAL SYSTEM No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-01	060000 ENGINE (PWS) No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-26	221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT D-20-10 (X88) Active Head Restraint – Select 2014/ 2015/ 2016/ 2017/ 2018 Dodge Durango (WD) and Select 2014-2018 Jeep Grand Cherokee (WK) (Rev. A) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-17	010000 STEERING Hands On Steering Wheel Message In EVIC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	160000 STRUCTURE Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-02	350000 EQUIPMENT RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	350000 EQUIPMENT Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	160000 STRUCTURE Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	350000 EQUIPMENT Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-11	020000 SUSPENSION Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-21	350000 EQUIPMENT Revised Customer Satisfaction Notification VB3 ? Navigation Flash Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-06	353000 EQUIPMENT:ELECTRICAL RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-11	350000 EQUIPMENT RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-01	070000 FUEL SYSTEM, GASOLINE wiTECH Small Leak Verification Test (SLVT) – P0456-EVAP SYSTEM SMALL LEAK Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-01	060000 ENGINE (PWS) wiTECH Small Leak Verification Test (SLVT) – P0456-EVAP SYSTEM SMALL LEAK Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-13	350000 EQUIPMENT RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-04	060000 ENGINE AND ENGINE COOLING COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-06	162800 STRUCTURE:BODY:HOOD LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-06	176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-07	350000 EQUIPMENT RADIO [RES] – New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-07	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. RADIO [RES] – New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-07	350000 EQUIPMENT Fast Feedback Program – 3.6L V6 24V VVT Engine-2016 Dodge Durango / Jeep Grand Cherokee Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-07	060000 ENGINE (PWS) Fast Feedback Program – 3.6L V6 24V VVT Engine-2016 Dodge Durango / Jeep Grand Cherokee Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-16	180000 VEHICLE SPEED CONTROL Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-16	181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-15	350000 EQUIPMENT ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-15	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-28	110000 ELECTRICAL SYSTEM Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-28	350000 EQUIPMENT Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-22	060000 ENGINE (PWS) Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-04	110000 ELECTRICAL SYSTEM RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-04	350000 EQUIPMENT RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-04	353000 EQUIPMENT:ELECTRICAL RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-04	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-04	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-04	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS TPM Sensor 2016 WK/WD vehicles only – Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. 2015 & 2016 TPM Sensors ARE NOT interchan Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-08	103000 POWER TRAIN:AUTOMATIC TRANSMISSION Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-08	150000 SEAT BELTS Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-20	185000 VEHICLE SPEED CONTROL:CRUISE CONTROL Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	010000 STEERING Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	162300 STRUCTURE:BODY:DOOR Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-15	060000 ENGINE AND ENGINE COOLING Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-01	150000 SEAT BELTS Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-08	100000 POWER TRAIN Replace Both Intake Variable Valve Timing Solenoids This bulletin involves replacing both left and right intake variable valve timing solenoids due to multiple DTCs. A small number of customers may experience a Malfunction Indicator Lamp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-09	046100 SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves updating the Anit-Lock Brake System (ABS) module software. A small number of vehicles may have mismapped Diagnostic Trouble Codes (DTCs) below pointing to the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-09	110000 ELECTRICAL SYSTEM Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves updating the Anit-Lock Brake System (ABS) module software. A small number of vehicles may have mismapped Diagnostic Trouble Codes (DTCs) below pointing to the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-04	010000 STEERING Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-04	110000 ELECTRICAL SYSTEM Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-11	350000 EQUIPMENT Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ Ay Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-11	060000 ENGINE (PWS) Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ Ay Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-09	350000 EQUIPMENT WARRANTY BULLETIN – Fast Feedback Program – 3.6L V6 24V VVT Engine-2016 Dodge Duango/Jeep Grand Cherokee (Revision A) To announce a Fast Feedback Program to replacing or repairing 3.6L V6 24V VVT Engine (Sales code ERC) in an effort to c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-08	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or ina Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-21	060000 ENGINE AND ENGINE COOLING Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interfac Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-16	060000 ENGINE AND ENGINE COOLING EGR Temperature Sensor This Tech Tip applies to 2016MY Jeep Grand Cherokee (WK) and Dodge Durango (WD) with the 3.6L Pentastar engine (ERC)~ Prior to replacing a component due to any of the following DTCs – P0401, P040B, P2457, P04D0, P04 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-26	100000 POWER TRAIN Replace Left Front Axle Half Shaft This bulletin involves inspecting and, if necessary, replacing the left front axle half shaft due to grease leaking from the boot. The customer or technician may find grease leaking out of the left fron Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-26	106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT Replace Left Front Axle Half Shaft This bulletin involves inspecting and, if necessary, replacing the left front axle half shaft due to grease leaking from the boot. The customer or technician may find grease leaking out of the left fron Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-26	060000 ENGINE AND ENGINE COOLING NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-20	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Radio Frequency Module RF_HUB Before Replacing RFHM (RF-hub) for any reason for 2015 or 2016 WD or WK ONLY; Call RFHM release engineer Majdi Yaqub at cell (248) 763-5747. If no response within 15 minutes, proceed with repair. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-01	100000 POWER TRAIN 9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-06	060000 ENGINE AND ENGINE COOLING Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-06	030000 SERVICE BRAKES, HYDRAULIC Brake Pedal Sensor For DS, WD & WK bodies ONLY; Prior to replacing the brake sensor; Please call Salma Al Ryahi at cell (519) 992-7293. If you are unable to get a response within 15 minutes, please take a picture that shows the sensor si Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-06	036500 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR Brake Pedal Sensor For DS, WD & WK bodies ONLY; Prior to replacing the brake sensor; Please call Salma Al Ryahi at cell (519) 992-7293. If you are unable to get a response within 15 minutes, please take a picture that shows the sensor si Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-07	100000 POWER TRAIN Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-07	110000 ELECTRICAL SYSTEM Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-07	060000 ENGINE AND ENGINE COOLING Engine Oil Pan Replacement This bulletin involves inspecting and possibly replacing the engine oil pan due to oil weepage. The customer may describe that their vehicle has oil weepage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-27	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS TPM Sensor 2016 WK/WD vehicles only – Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. 2015 & 2016 TPM Sensors ARE NOT interchan Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-23	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-15	221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-15	222000 SEATS:MID/REAR ASSEMBLY Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-14	181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-07	136000 VISIBILITY:WINDSHIELD WIPER/WASHER Washer Fluid Level Sensor Prior to replacing this part due to “Low Washer Fluid” tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-07	353000 EQUIPMENT:ELECTRICAL Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am- 4pm. If you do not get a response withi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-07	030000 BRAKES (PWS) Brake Pedal Sensor For vehicles with DTC’s P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under bra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	060000 ENGINE AND ENGINE COOLING Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo need Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	060000 ENGINE AND ENGINE COOLING Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	110000 ELECTRICAL SYSTEM Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	060000 ENGINE AND ENGINE COOLING Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	110000 ELECTRICAL SYSTEM Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-17	350000 EQUIPMENT RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-10	060000 ENGINE AND ENGINE COOLING Multi-Air Actuator Assembly For 2.4 Tigershark Engine ONLY: When attempting to diagnose P Codes related to the MultiAir Unit, please note that there are multiple causes listed for each in the diagnostic procedure. This procedure must be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-10	060000 ENGINE AND ENGINE COOLING Engine Oil Pan Replacement This bulletin involves inspecting and possibly replacing the engine oil pan due to oil weepage. The customer may describe that their vehicle has oil weepage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-01	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 2016 WK/WD vehicles only – Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. 2015 & 2016 TPM Sensors ARE NOT interchangeable.~ Pr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-08	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-22	100000 POWER TRAIN Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-10	356000 EQUIPMENT ADAPTIVE/MOBILITY Load Floor Handle If you are in need of a load floor handle, please just order the handle, it is no longer necessary to replace the load floor assembly for a replacement load floor handle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-20	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL 82212076, 82203694 – Fabric Cleaner This “fabric cleaner” is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-22	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-22	118000 ELECTRICAL SYSTEM:SOFTWARE Camshaft Replacement This bulletin involves replacing the left and right intake camshafts due to a missing feature on the nose of the camshaft. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further inves Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-22	060000 ENGINE (PWS) Camshaft Replacement This bulletin involves replacing the left and right intake camshafts due to a missing feature on the nose of the camshaft. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further inves Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-14	356000 EQUIPMENT ADAPTIVE/MOBILITY Cargo Load Floor Lid Difficult to Open and Close This bulletin involves replacing the cargo load floor lid due to excessive effort needed to open and close the lid. Customers may describe excessive effort is required to open and close th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-13	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a “Z” level part number. (example: Z8249986A$) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-20	063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-20	060000 ENGINE (PWS) Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-06	060000 ENGINE (PWS) Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 [email protected] Chris Riddick cell: (248) 434-3628 chris.riddick@fcagrou Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-13	110000 ELECTRICAL SYSTEM Electronic Vehicle Information Center (EVIC) Switch Replace This bulletin involves replacing the Electronic Vehicle Information Center (EVIC) Switch due to heated steering wheel shutting off too soon. A customer may describe that the hea Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-23	118000 ELECTRICAL SYSTEM:SOFTWARE Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. The customer may describe one or more of the following symptom/conditions:The headlamp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-23	118000 ELECTRICAL SYSTEM:SOFTWARE Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Up Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-08	350000 EQUIPMENT RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-08	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-08	118000 ELECTRICAL SYSTEM:SOFTWARE RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-21	106000 POWER TRAIN:AXLE ASSEMBLY Replace Left Front Axle Half Shaft This bulletin involves inspecting and, if necessary, replacing the left front axle half shaft due to grease leaking from the boot. The customer or technician may find grease leaking out of the left fron Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-13	103600 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES Transmission Oil Cooler Lines For WK/WD Bodies ONLY; Before replacing TOC line, please call/text Karen Mancini on cell (734) 626-3120, or Todd cell (810) 252-9714 . If response if not received within 15 minutes, then proceed with necess Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-05	100000 POWER TRAIN FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH THE LATEST AVAILABLE SOFTWARE. A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (M Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-11	110000 ELECTRICAL SYSTEM SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-21	100000 POWER TRAIN SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016 DODGE Durango

4 Recalls for 2016 DODGE Durango

0 Complaints sent to the Center for Auto Safety for 2016 DODGE Durango

157 Complaints submitted to NHTSA for 2016 DODGE Durango

4 Investigations for 2016 DODGE Durango

229 Service Alerts for 2016 DODGE Durango