2015 KIA Sorento

Saturday while driving my Kia caught on fire, a man pu the fire out I had the car towed ..kia is dragging their feet with this problem

I purchased this vehicle from the Kia dealership in April of this year. A few weeks after the purchase I noticed a burning smell coming from the vehicle. I pulled over and lifted the hood and walked around the vehicle but could not determine where the smell was coming from. I continued to notice the smell at random times and there was no pattern to cause the smell to happen. I brought the Kia in for service to determine the problem. I received a call from Kia saying they didnt smell anything. I told them there is not a pattern to cause the burning smell to happen. I insisted something was wrong and I needed them to find the problem. I told them I have 3 kids 2 in car seats and I didnt feel safe. I was told they would investigate farther and later got another call saying they couldnt duplicate the smell and basically to bring the car in to them when the car was actually smoking or on fire. I filed a complaint with the kia corporate office and they werent helpful either. The investigator said based off the report they got from the dealership they could not determine the reason for the burning smell and the case was closed. To this day myself and several family members and strangers have noticed the burning smell. Iam terrified for my life and my childrens everytime Im in my Kia. I feel I have a death trap and Kia doesnt care.

The entire car failed as it caught fire. i wasn't able to break or put the car into park and it rolled to a stop while smoke was coming through the vents. because of this, my passenger and i exited the vehicle and crossed the expressway while a highway patroller was directing traffic away from the car. within 2 minutes the car was engulfed in flames. the car is not available for inspection as it was towed away and disposed of. the safety of myself and the passenger were at risk because the entire car broke out in flames and soon exploded. if we stayed in the car for any longer than we did, we would have died. unkown. i do not believe that the vehicle has been inspected. the warning lights all turned on at exactly the same time, about 3-5 seconds before the car completely stopped.

The contact owns a 2015 kia sorento. the contact stated that on various occasions while driving at night, the front low-beam headlights failed to properly illuminate and was very dim. the headlight bulbs had been replaced approximately four times, but the failure returned after replacing the bulbs. the manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. the vehicle was not repaired. the failure mileage was 120,000.

Odometer fraud. the contact purchased a 2015 kia sorento. the contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. the vehicle was a auction sale. at the time of purchase, the vehicle mileage was 20,194 and at the time of registration, it was discovered that the mileage was 20,735.

Starting a year ago, the paint on my 2015 vehicle (less than 60k miles) began to flake off. i have the kia pearl white color and my story is consistent with the hundreds of other cases online. the paint flakes off with pressure from a garden hose. i keep my car clean and detailed (twice a year). there are no dents or marks at any of the locations validating that this isn't damage from a rock or road debri. i have taken my car to several paint and body shops and they all recommend the paint be removed completely as my only option of repair because the orginal paint is not bonded properly to the body. kia refuses to admit that this is a defect.

Tl* the contact owns a 2015 kia sorento. the contact stated that while her mother was driving 30 mph, the vehicle stalled with the check engine warning light illuminated. an audible engine failure warning and a no service message appeared on the infotainment system. the contact drove the vehicle to suntrup kia south (6263 s lindbergh blvd, st. louis, mo 63123) for the vehicle to be repaired under nhtsa campaign number: 20v519000 (service brakes, hydraulic) and was informed that the recall could not be serviced since the computer systems were down. the contact then contacted the manufacturer, who confirmed that the computer systems were down. the contact was advised to stop driving the vehicle as there was potential for the vehicle to catch on fire. no further assistance was offered. the failure mileage was 68,405. parts distribution disconnect.

I logged into credit karma looking at my car details and saw there was a recall on the traction. ive noticed my traction light on in the car; however, did not think anything of it as the button was pushed in as normal. the light is on consistently.

I have had complete engine failure while driving and also paint chipping in several areas.

The paint on my 2015 kia sorento coming off in numerous spots throughout the vehicle. the worst spot is just above the windshield on the passenger side. i'm afraid this will lead to the bare metal rusting, causing leakage around the windshield or even worse, weakening the integrity of the roof and the area surrounding the windshield. the vehicle is painted white metallic. i have noticed many other white kia products having similar issues. i contacted me dealership and was told they are aware of the problems but it's not a recall. we purchased the extended bumper to bumper warrantee but we were told by the dealership that paint isn't included. i first noticed the issue in the first few years of ownership but the issues have continued to get bigger and have occurred in other places on the vehicle.

Paint delaminating, not due to rock chip or weather. is very common in this specific paint color on this specific model (pearl white, kia sorento)

My paint began to peal around the frame of the windshield. when i inquired at kia, they claimed that because it was a pre-owned car and i had past my warranty of mileage (because it was a pre-owned car) there is nothing they can do for me. i inquired at a local paint shop and was informed that the seal failed over the paint, causing a de-lamination issue. clear evidence shows that my car has never been re-painted and this is in fact a manufacturer malfunction. however, kia still refuses to assist or take ownership of this defect. meanwhile, my car continues to peel at a rapid pace. even when i take to get my car serviced, mechanics are unable to perform routine maintenance due to the paint chipping off in their tape and other supplies.

Took my car to the mechanic for a second opinion regarding low beam lights shutting off when i turn on the high beams. this occurred frequently when using high beams. also, my headlights (low beams) consistently burnt out. had to install 2-3 new bulbs in each headlight (within 1 yr.). mechanic said problem is more than just the lights, the knock sensor was bad and needed more work than what they were willing to do and recommended me going back to kia. driving home from my mechanic, i was on the surface streets to get on the freeway, a knocking noise occurred when accelerating, sounded like it was going to throw a rod, which led me to check the oil. my oil changes are completed on schedule and was not due for another oil change for 3,000 miles. the oil was bone dry. i put in 4 quarts of oil and drove on surface streets, back to my mechanic. mechanic said it is about to throw a rod and that i needed to drive it slowly and get it to kia. as i drove the car home on the freeway, i was in the number one lane, passing a semi-truck in the number two lane, car started shaking, all the lights started blinking, the orange steering wheel warning light went on and the entire car completely shut down. i had to coast to the shoulder on the freeway. i had no hazards or blinkers. tow truck arrived and checked my oil, he said there were metal shavings and barely any oil. towed the car back to the mechanic and they said i needed a new engine. had the car towed to my home and it now sits in my driveway. prior and during all of this, not one time did any warning lights on the dashboard go on (other than the one steering wheel light when the car shut down).

I noticed my 2015 kia sorrento was idling very hard. this stopped momentarily and then began again and the engine light began flashing. the vehicle struggles to accelerate and i turned the vehicle off. upon inspecting there was no oil leak but little to no oil in the engine and no indication of a problem. the vehicle was routinely oil changed and maintained.

Original white pearl paint on body of car is peeling off in big chunks, there must be a problem with the paint or painting process kia used

Vehicle lost power while driving. there were no warning lights, no check engine lights. daughter in-law was driving vehicle. she made it home with vehicle. my son looked at vehicle when he got home from work. he found oil to be low, oil was changed in january. no signs of oil leaking. he removed oil filter and found metal shavings in oil. my son is a small engine/diesel mechanic. he hooked up his code reader, error readings were related to cylinder bank. they had vehicle towed to closet kia dealer, about 70 miles, verdict from dealership needs new engine at tune of $10,000. my son cannot afford a $10,000 repair bill, he had the vehicle towed home. the vehicle has about 125,000 miles on it. my concerns with this are why no warning or check engine lights? my second concern is that the kia recall and class action lawsuit and subsequent settlement maybe should have included the v6 engines. kia is known for engine problems. and maybe i can't even be the one to enter this report since i am not vehicle owner but i am not willing to rollover and give up. my son just wants to be rid of vehicle and try get out from under the $8,000 he still owes on loan. i think this is a continuation of the engine problems kia has.

I noticed my 2015 kia sorento with white pearl paint is chipping and coming off in several places. i have fixed a few with yhe kia white pearl touch up paint. i noticed today three more areas that are chipping. two above the windshield and one large chipping area on the hood. the chip on the hood looks like it is bubbling up. this is not rock damage.

A few months back, maybe osept/oct my abs light, tire pressure light came on (yellow) and i had it checked and they said it was a wheel sensior and its very costly so as of yet it hasnt been fixed. now yesterday my brake light at the bottom of my dash came on (red) and its a double and said break. i dont know why im having so many problems with this car but it will be my last kia. i own 2 and both have had problems and i keep both serviced on time and get what is needed done

I have a 2015 kia sorento white pearl finish. paint started chipping on it last year and just noticed a few weeks ago after washing it that chunks of paint started coming off above the windshield and on the hood. i had just fixed chipping above the windshield a week prior.

While driving my car down the freeway going 77mph my car failed to shift while going up a hill and started making a knocking noise while in cruise control. then out of cruise control the car made a loud bag and pop and smoked. we pulled over and the car motor had then been seized and would not start. kia motor is declining to replace my motor based on the product improvement campaign of 18v907000 because they state that i failed to have the car inspected with this campaign. kia motors told me that they sent the product improvement campaign notice to the previous owner in 2018 but that it was still my fault that the inspection was not done and the knock sensor wasn't added. i let them know i knew nothing about this because i never received the letter because it was not sent to me and i was not notified and the consumer affairs supervisor said it was still my fault for not calling kia when i purchased the car in 2015 to let them know i am the new owner and to give them my information.

The paint on the vehicle is peeling rapidly. it originally appeared to possibly be a chip but it is happening all over the vehicle and continues to spread. the vehicle is washed regularly and there is no reason the paint should be peeling like this.

While i was driving on the highway in the rain, i noticed small objects hitting my windshield. once the vehicle was parked i noticed there were several points on the body of my car that the paint start peeling. no rocks or other objects were hit during the drive just faulty paint (kia sorento 2015 pearl white) on the body of the car. it has since become worse in these areas with rust starting to form in certain spots and continues to hit the windshield during driving.

Monitor that displays defogger & defroster is not displaying information.......... this monitor is part of the vehicle's "multimedia system"......which displays :: gps, radio channels, heating, air conditions, defrosting-defogger..... i paid $700.00 & $65. 10/05/2018 to replace this same "navigation/ multimedia system".....vehicle mileage then was 48,600.... this unit stopped working/ no longer displaying information january 2021. then mileage of 87,000.. elk grove kia said i would have to personally pay to have the multimedia system replace. the new system only lasted approximately 1 year, 6 months..... i asked the kia dealership to replace or offer discount to replace this needed system.....the answer was no ! i said to kia dealer that obviously the product installed was inferior..(lasting less than a year....the reply was the dealer is not responsible for the products installed in kia vehicles. i made a complaint to the bbb national programs- auto line...re: kia2115737....bbb said my complaint does not qualify per their guidelines.. i am still without visual assist of the "multimedia system".....defogger/ defroster.., gps,

My check engine light came on while driving. the car did not seem to be handling any different then normal, aside from a recent rattling sound on start up that would lessen after idling/running for a few minutes. i took it in to get the code read, and was given a code indicating the timing cam was off. once i gets took it into the dealership it was determined i needed a new engine due to metal shavings found in my oil filter and pan. the oil was also noted to be very low, despite me having performed the oil changes at proper intervals. i since have learned about the engine recalls for the same year, but in the smaller 4 cylinder 2.0 and 2.4l engines. upon learning about this and looking further into it, i had read that on several consumer websites that others with the same year and larger 3.3l v6 engine as mine were having the same issue of engine failure due to metal shavings found despite also performing proper maintenance of the vehicle. so my issue is now i need a mew engine as have others, but it is not recognized as part of the issue with the smaller engine 2015 sorento's.

The braking system malfunctioned. i had to press down extremely hard to get the vehicle to stop.0507

Engine failure due to bad rod bearing. kia will not fix the engine due to a software update not fixed previously. this vehicle was just purchased. a software update will not fix a premature engine failure. the update only turns on the check engine light if the knock sensor detects a knock.

The white pearl paint on our 2015 kia sorento has been chipping and delaminating. it's occurring all over the car's body but mainly on the hood, roof, and passenger side of the windshield. the damage started occurring in 2019.

I have a pearl white kia sorento and the paint is peeling and flaking badly in several areas. it is progressively getting worse and it makes the vehicle look terrible.

Head light low beams keep burning out on a frequent basis. have to replace couple times a year. have tried led lamps but no after market led lamps seem to fit correctly. have not found any suitable led lamps to use. halogens continue to burn out. sometimes one light goes out and then will come back on. but always will eventually burn out before they should.

As soon as i pulled it off the lot within a few months i had some stalling where it would only go 30 mph i was pushing down on the gas full blown and then all of a sudden it would jerk and then it would go again i took it to the dealership the first time in 2016 and i told him that and they said they couldn't help me there was nothing wrong with it so i said okay second time and did it i took it back there and said there's something wrong do some testing they did some testing nothing. i was doing 70 mph and it jerked on me it slowed all the way down to 30mph by it self a semi i just passed i ended up hitting the milepost marker went through four lanes of traffic that semi almost hit me and killed me $10,000 worth of damage to my car i told guys need to figure this out. kia they said nothing was wrong with it i got the body damage fixed i had full coverage. i went in again and told them there's something wrong with this vehicle they said it was fine so then i drove it for about a year it kept stalling but then it caught on fire smoke started coming out of the engine compartment as i was driving and my gauges went crazy went all the way to hot so i pulled over . i jumped out another person pulled over that was coming the opposite way and yelled get away from the car just in case it blow up it was white smoke at first and then it started turning into black smoke it was burning something had to sit there for hours we called kia told him to come get it engine had caught on fire. kia then said theyre replacing engine they did the inspection at no time did they tell me there were any recalls. it took all that for them to finally help me. i bought a new car for a reason i spent over $32,000 for this reliable car i wouldn't take it on a trip it's unsafe my headlights go out all the time i'm sick of buying bulbs so i don't drive at night. i need a new vehicle i got one of the bad seeds kia had yet to say there in the wrong. i am still waiting for them to help 4 years now

My 2015 kia sorento's pearl white paint is now coming off in large chunks. my insurance company did review the claim i filed, however, they noted that this situation has been reported numerous times with the same pearl white paint. they did not cover my claim because they have determined this is a defect in the paint since there are so many other similar complaints. the integrity of my vehicle is compromised once large chunks of paint are coming off on a daily basis under normal sunny skies. if i have to drive through any type of rain or heavy winds even more paint starts to come off. the paint is coming off down to the bare metal and now exposed areas are starting to rust.

After engine replacement the car has a major loss of power that occurs intermittently. when accelerating the car will stutter and slow down i live in the mountains and there are a lot of blind corners that are safe to navigate when the vehicle responds properly. i have almost been tboned by oncoming vehicles traveling at an excessive speed around those corners due to the loss of power the vehicle has suffered due to poor repairs and faulty engine

In late feb. 2021 my check engine light came on, as well as my uvo system telling me there was something wrong with my emission's control systems. i immediately stopped & had the code read. p0447 evaporative emission system-vent control circuit open. my husband researched & found there was a wire broken, it was fixed. the check engine light went out for approximately 2 days & in early march, same thing, check engine light, stopped & check the code reading, yep same exact issue. we completed a full tune up on the vehicle, new wires, plugs, everything, fluids. check engine light went out again & once again 2 days later yep same exact issue as well as it indicating the timing cam sensor was bad. with this new code, i made an appointment to take it to the dealership. 3/28/21 my appt date. took the vehicle in, was told they would send a video of the inspection (which they did not)via text & they would complete the software update for the knock sensor. when they were done, they came out stating there was slug in my engine & it needed a new engine. they wanted all my oil change records & said they would try to get kia to pay for it. they charged me 150 for the diagnosis, of which they never showed us any pictures of slug from the engine, nor did they ever really say what was wrong. now i am doing research & find there was a recall for 2.4l engines and they want to charge me to put in a new engine, when these are the ones that have issues. by the way, they us if we drive it the engine will blow up, well i don't have a choice but to drive a vehicle i am still paying on as i do work. it hasn't blown up yet! is it possible they thought they had a dummy in their presence and found metal shavings & just didn't tell me. also when the check engine light came on, it didn't change the driving, other than the vehicle has used about a quart of oil a month, i have had no other issues. i just want my vehicle fixed!

There is no incident or cause. the paint from the hood and top is coming off in big flakes.

This is a continuing problem. i have previously reported this issue to kia and it has fallen in silent ears. for whatever reason my vehicle has been bone dry of oil. there is no warning that the oil is low. no indicator comes on., nothing! this can happen immediately after an oil change. the oil does not leak on the ground and it is known where the oil goes. the only way i know that there’s is no oil is that the car smells as though something is burning. i have spent hundreds of dollars in oil trying to keep up with when it dry’s out. also, the rear brake light (right) burns out at least twice a month. at one point the light burned into the housing unit and had to be pulled out with needle nose pliers. i have again spent a lot of money on replacing bulbs. this car is extremely unsafe and i feel at anytime the car will catch on fire.

In july of 2019 i purchased a 2015 kia sorento from haley toyota of richmond. about 7 days after purchasing my sorento, it was cutting off on me while driving and not starting. it was during the hot summer and i would be in the car with my kids sweating stuck hours away from home until the car decided to start up again. it would cut off on us while we were driving!! one day it was almost a terrible accident. someone almost slammed into the back of us i had to swerve into the ditch!! and all of my children were present and my mother. it would start back up like after 30 minutes sometimes hours!! the first time this happened, when we finally got it to the dealer they had it for a while. they said they replaced a computer system and that that should fix it. it didn’t. we kept taking it back they kept not fixing it. and now the car is just not working whatsoever. and i’m still paying for it. the engine shouldn’t be cutting off while the car is in motion. and i’ve looked and there are so many recalls on this car but why isn’t mine included in any engine recalls? the engine is no good. toyota should not have sold me that car. the vehicle was inspected by toyota and kia and they both acted as though they didn’t know the issue. then the car just stopped working. we took out in so many times with no resolution. and not i’m stuck paying for a car that doesn’t even run. $333/month plus car insurance. and it was dangerous to drive. no warning lights or warning signs popped on it would just cut off in the middle of no where. and then after that the engine light would come on, but never before cutting off i never had any warnings. i’ve been given no resolution, and i really need help.

The contact owns a 2015 kia sorento. the contact stated that while driving at various speeds the headlights were dim and failed to produce adequate lighting. there were no warning lights illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was approximately 16,000.

Had engine replaced due to recall and now its doing the same thing as it was before the engine replacement by kia. i was going 65mph with cruise control active on the highway and all of a sudden it slowed me down to 20mph, check engine light blinking and went into limp mode. will not go over 2000rpm and literally shifts like a standard when it is an automatic. this is such bull on having these issues, and doing the same crap as it did before the engine replacement which was done in march/april. i hope i dont have to keep driving it til it throws a rod like before in order to get it replaced and fixed. kia is not a safe vehicle. i would like a rental.

The contact owns a 2015 kia sorento. the contact stated while driving 35 mph, there was an abnormal sound coming from the engine. the vehicle loss motive power without warning. the vehicle was towed to the dealer where the oil level was inspected. the contact was informed that there was too much oil in the engine. the vehicle was then towed to nucar kia of tilton (40 tilton rd lot a, tilton, nh 03276) and diagnosed that the failure was related to a manufacturer's recall for the occupant detection system (ods). the vehicle was not repaired and remained at the dealer. the contact stated that the manufacturer declined to provide the recall repair since the contact had not gotten the manufacturer's recall for the ods software update. the contact stated that the manufacturer’s recall letter stated that if the air bags functioned properly, there was no need to contact a kia dealer for the recall repair. the failure mileage was 53,000. consumer stated knock sensor recall was not received although dealer states otherwise. lawsuit states without knock sensor kia is not responsible for warranty coverage.

Low audible knocking in engine compartment that progressively became louder over the next 2 days. engine stalled, flashing check engine light appeared. vehicle is now un-drivable because of a p1326 code that is common in these hyundai/kia engines. oil change was last done less than 2 months ago and an oil change plus facility. a campaign suggests this is a defect of the engine. there is a class action suite in favor of the owners of this and other vehicles with hyundai/kia engines.

On june 23rd my 2015 kia sorento with a 3.3 l engine v6 started making noises and i called a dealership and they asked if it sounded like knocking noises and i said no it sounded more like exhaust noise within an hour my car was losing power it was idling very rough and i took it into the dealership and they said that i need ed an entire new engine. however i had been in there on june 14th and they told me that my oil level was good and there were no leaks but on june 23rd suddenly i had 0 oil in my engine and they were claiming that it was my issue however it is the exact issue that kia has had with this model and make but different engine. my car has 91000 miles on it i use full synthetic oil i had it changed 6000 miles ago it was fine then i have had the maintenance done on my car and there were 0 warning lights on my - for either oil or engine that is why i checked electrical i was told by the dealer that there oil lights and engine lights often don't come on when they have a problem with the car. this is a huge safety issue and if it's starting to happen on the 3.3 engine this needs to be looked at immediately i know someone who owns the exact same year exact same engine and they have been dealing with this type of thing as well

Car re-experienced power loss and steering failure as previously reported to nhtsa id: 11244200. this time we narrowly missed a tree and only the right passenger tire made an impact on side of the road/mountain. side curtain airbags deployed i have been in contact with kia about the ongoing issues repairs were made previously under warranty. car was returned with engine power loss/ intermittent loss of power and unresponsive steering. my son required 2 stitches. and my military injuries have been aggravated. car insurance claim started after the incident. the symptoms have been intermittent and dealership refused the car yesterday stating an open case with kia pending a buyback. car has been towed to a geico authorized repair facility for inspection and repair.

On may 10th 2021 the engine ceased on my 2015 kia sorento. the car was towed by aaa to grand prairie, texas. note, the cadillac converter was stolen at this location and christian brothers did replace it. they notified us that the engine needed to be replaced. i then had it towed on may 19, 2021 to my local mechanic at in richardson, texas. i have used this mechanic for several years. it was confirmed that the engine needed to be replaced. i then had the car towed on may 20, 2021 to kia in plano, texas. on may 27, 2021 kia called me and said the motor needed to be replaced and they are contacting kia to see how this will be taken care of. i did not receive a return call for several day and i was assuming the vehicle was being taken care of. on june 8, 2021 i called for an update. i received a return call from the kia service man who then informed me that the computer engine was not updated in 2019 and kia was not going to uphold their recall on the engine because of this. there is no notification given on the vehicle that this was coming due or even past due. kia has now refused to replace the motor that is in a current recall due to the motor ceasing. on june 9, 2021 i contacted my finance company and insurance for advice. june 10, 2021 i called to talk to service department at 9:45am was told they would return my call. at 3:50 i called again since service mailbox is full and i can’t leave a message. i called again at 5:00pm and was told the service manager will call me june 11th friday morning. i did not receive a call from her in the morning. i called at 1:10pm june 11, 2021. i was directed to two mailboxes that were full. i called a third time and was told they will have the service manager call me. emely returned my call and said i need to talk to kia consumer affairs. consumer affairs at kia again said the letter was enough notification. i went to kia on june 12, 2021 and they wanted me to trade it in.

Vehicle has low visibility on low beam, even with aftermarket leds there is still low visibility with the low beams, car need to be driven on high beam and it is illegal to drive with high beams as you blind cars driving on opposite direction, and a fine could be impose as well.

I was driving down the highway when the battery light came on and the engine died. i had the vehicle towed to kia. the informed that the engine di not meet the recall requirements for replacement. the engines are obviously not well made and kia needs to replace them when they fail. thank you for your time.

The contact owns a 2015 kia sorento. the contact stated that while reversing out of a parking space and making a left turn, the contact heard an abnormal popping. the contact felt the vehicle was dragging something underneath the vehicle. the contact was able to pull over and restart the vehicle however, the engine was shaking and the contact saw that there was oil leaking on to the ground. the contact put the vehicle in neutral and had her son push the vehicle to her residence. the dealer was contacted but the service department was unavailable. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was 123,050.

The contact owns a 2015 kia sorento. the contact received notification of nhtsa campaign number: 21v331000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the local dealer and the manufacturer were made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Headlights keep burning out. i've replaced the driver's side low-beam bulb seven times in the last year and the passenger side twice. both are currently blown out again.

Intermittently and unpredictably, my v6 sorrento just loses all power when trying to accelerate. this occurs when trying to accelerate from a stop or slow roll, but not when moving along at over, say, 20 mph. obviously, this can be a very dangerous thing when trying to cross or pull out onto a street when there’s oncoming traffic. the car will move just enough to place it in the path of oncoming traffic and then nothing more until after i’ve released and depressed the accelerator enough times for it to finally decide go. the car has been to the dealer several times for this, and they’ve had no remedy. they said that they couldn’t do anything because they couldn’t duplicate the problem, which is no surprise because it’s totally unpredictable. i’ve had the car into the dealer for this enough times that they finally opened a case with kia corporate, who also had no answers. my private mechanic found a service bulletin (online, and not from kia) that said a hose in the fuel system was the issue. after i took the car back to the dealer yet again and told them about the bulletin, they supposedly checked the hose and said that it was okay, but they didn’t try replacing it. after all that i’d been through dealing with this, the dangerous situations it has put me in numerous times, and the fact that they had no answers, it seems to me that they should at least have tried replacing the hose. i’ve been dealing with this for years, and it's disconcerting and dangerous to not be able to trust the car. the car is a 2015 sorrento sx v6 that i bought in july of 2017 with 31,094 miles on it, and i paid extra to have it “certified.” there is a thread on kia-forums.com where others have expressed having the same issue, also with no resolution. thank you.

Motor shuts down completely disabling the car electronically. i lose my brakes and my steering. in february 2020, i almost died driving the vehicle the car engine seized while driving and was replaced by kia. i never received an itemized bill from dealership they stole the rental from my private driveway to and stole $5,000 and my belongings from the vehicle. one june 29.2021 i almost died again driving the car. the new engine shuts down and i lose breaks and steering and hit an animal trying to get off the road for safety since i no longer have breaks to my vehicle. the animal ripped off my undercarriage and dented my radiator. the car was smoking and the engine would start and when driven 50 feet keep shutting down and locking no breaks no power no steering becoming a hazard to myself and others. i have had no resolve with any dealership i have been to 4 different kia dealerships and the hyundai certified pre owned used car sales dealer i purchased the car from. instead of helping me and not placing my life and other lives in danger. i was threatened, antagonized, slandered, defamed, and had the police called to remove me because i refused to commit a crime and set my car on fire like the dealership told me to do. i need help.

I am making a complaint due to the paint chipping above the windshield. the paint started to chip and now in growing larger. every time it rains the paint chips more and more. i have noticed not only that my car pillars on the siding around the windshield peeled that i have repainted but now it is above the wind shield. there are alot of kia sorentos in my area that the top of their vehicle are peeling as well so this has to be a manufacturer problem. i have spoken with a few shops in the area and they stated to inform kia that is an ongoing issue with all the kia's. i have pictures of the top of my vehicle.

Upon receiving recall notice , vehicle is a fire danger and i can not drive it.living in the middle of the forrest makes having this vehicle in this high fire danger town for 2 months put not only my family and home in danger but my entire fire vulnerable community at risk. the company headquarters or dealership would not loan me a safe car nor remove this fire hazard from this community.

The contact owns a 2015 kia sorento. the contact stated that while driving at night, the headlamps were too dim, and the contact was unable to see the roadway. the vehicle was taken to the dealer where they informed the contact that the headlamp assemblies needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and provided the contact a case number. the approximate failure mileage was 153,048.

The contact owns a 2015 kia sorento. the contact received notification of nhtsa campaign number: 21v331000 (service brakes, hydraulic). the contact stated that while attempting to turn on the vehicle, the vehicle would not start. the dealer was made aware of the failure and informed the contact that the next available appointment was in september. the manufacturer was made aware of the failure and informed the contact to not drive the vehicle as it could catch on fire. the failure mileage was unavailable.

My white paint is chipping horribly!!!

The contact owns a 2015 kia sorento. the contact stated while driving 30-35 mph, he heard an abnormal knocking sound coming from the engine before the vehicle inadvertently loss power. the check engine warning light was illuminated. the contact was able to restart the vehicle after several attempts and drove to his residence. the vehicle was towed to the dealer who diagnosed that the engine needed to be replaced due to rod bearing failure. the contact stated that the failure reoccurred while the vehicle was at the dealer. the manufacturer was made aware of the failure and advised the contact that they could not cover the repair of the vehicle as the service campaign for the failure had expired. the vehicle was not repaired. the approximate failure mileage was 83,000.

Hello. prior to receiving the recall letter around mid-july 2021, we had complained to the dealership about the engine humming after a ride and ac going on and off on july 17, i was scheduled to visit the dealership and take care of the recall. although, i was scheduled for an appointment, nothing happened! the dealership did not have the component required for the recall. we then left and insisted to return the following day and requested that a diagnostic be conducted in addition to the recall on july 23. following the diagnostic, the dealership told us we needed a new engine. it was a big surprise and a shock that a car which was serviced twice a year at this dealership, had 104, 000 miles and was only 5 years old, had a complete failure. the dealership provided a quote for the repairs and never mentioned the recall or how it could be related to the diagnostic they had just made. upon consulting with my insurance company, usaa, their adjuster was able to establish that the mechanical failure my car was facing was closely related to the recall. based on the assessment made by usaa on august 4, 2021, we now know the dealership knew that failure to receive the recall caused the mechanical failure. the quote the dealership presented me included and was consistent with damages reported in the recall. why don't they contact kia, which is clearly liable, and want me to pay for a new engine? i need help to unpack this issue that has strained my resources, time and brought stress to the family car. a major risk associated with this overheating is fire. in light of this new information, i have contacted the dealership to discuss august 8, 2021. i also contacted kia usa on july 28 prior to establishing the connection between the recall and the mechanical engine. no response. i need help as school is reopening. we need the car to go the work. no help has been provided. dealership is southwest kia#451/ lithia 39650 lbj, freeway south, dallas, tx 75237, tel: 469-772-7252

Low beam headlights are dangerously too dim on my 2015 kia sorento lx. this is a well known reported issue by many owners. all drivers in my family had many close calls due to poor visibility when driving in the night. yes i have changed lightbulbs several times, made sure that lenses and reflectors are clean and ground wire is not corroded. a simple search on the internet will tell you the extent of this problem. many have reached to dealers and kia but they are told -this is normal. well it is absolutely not normal. it’s dangerous. feeling helpless. lx trim level don’t have fog lights too. do something please.

I own a 2015 kia sorento lx awd and it's painted in the pearl white finish, over the last year the paint has been peeling off on the hood and the top edge closest to the windshield, and it's even started rusting in those spots now, which range in from the size of a match tip, to the size of my palm.

The contact owns a 2015 kia sorento. the contact received notification of nhtsa campaign number: 21v331000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact attempted to schedule a recall repair appointment with the local dealer however, the dealer had to reschedule each time because the part was not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2015 kia sorento. the contact received notification of nhtsa campaign number: 21v331000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that the part was not yet available. the contact had not experienced a failure. parts distribution disconnect.

The paint is blowing off.

2015 sorento has paint peeling and chipping due to air and weather. the peeling paint started december 2019. the condition has gotten worse. the chipping started this year.

The contact owns a 2015 kia sorento. the contact stated from the time the vehicle was purchased, it would make an abnormal popping sound when started and while driving. there were no warning lights illuminated. the vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. the contact stated that the failure had been reoccurring and the check engine warning light illuminated while driving. the vehicle was taken back to the dealer several times and the dealer diagnosed that the oil and the transmission needed to be replaced, and advised the contact that he would be responsible for the cost of the repair since the warranty had expired. the contact stated that the vehicle was repaired however, the failure persisted. the vehicle was then taken to kia of streetsboro (835 classic dr, streetsboro, oh 44241) who diagnosed that the transmission and the steering wheel had failed. the contact stated that the vehicle was not repaired. the contact received a recall notification for nhtsa campaign number: 21v331000 (service brakes, hydraulic) however, the dealer informed the contact that they were not aware of the recall. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure and advised that the vin did not exist. a case was opened and closed. the approximate failure mileage was 300. parts distribution disconnect.

Bought the vehicle used, from dealership had little over 91,000 miles on vehicle when purchased and purchased extended warranty as well, only had 11months, at little over 109 thousand miles on vehicle noticed white exhaust coming from tail pipe, was having to put oil in the vehicle 1-2 quarts a week. at one time, during a week, vehicle seemed to be stalling/slow to accelerate, engine sounded different, when got home, checked oil, the dip stick showed barely any oil. put oil in the vehicle. no warning light ever has came on about low oil, no warning light about engine has come on. i called local kia dealership about the issue. took 2 weeks to get appointment to take my sorento in to get looked at. once in the kia dealership, service department manager says they did an oil consumption test on the engine. multiple points of the inspection show engine failure. dealership has more in depth description of what all has failed with the engine and oil consumption. also had to provide the copies of when and where the vehicle had its regular maintenance such as oil changes done so it could be sent to the extended warranty to approve engine replacement. my vehicle has been sitting at the dealership since july 20,2021 with no working being done, not even the safety recalls, because i was told engine is on back order. at time writing this it is august 19, 2021, so my sorento has been just sitting at kia dealership with nothing being done. i have called once a week to kia dealership, as they have yet to call me for updates. i reached out to kia customer hotline, they were able to pull up the info on vehicle, find out exactly what part/engine was needed from dealership and shows it back ordered because the engine is coming from korea to us, no actual eta on when it will actually be sent/shipped to us to then be sent to dealership to put in my vehicle. was told it could be months..unacceptable! was never sent any information on possible oil consumption problems or engine problems.

2015 kia sorento paint peeling & chipping away from door pillars, roof where windshield meets, both let & right front fenders, hood. the color is "snow while pearl". started to norice small chipping around 2017 & in april 2019 a large piece peeled off the passenger side front pillar which i had repaired. many of the chips were touched up but it continues to occur to this day.

The headlights are very dim on my 2015 kia sorento, when compared to other vehicles. they only illuminate about 10 feet in front of the car. they need to be replaced with a stronger bulb as it is dangerous driving at night.

My 2015 v6 kia sorento's engine seized absent any warning on 08/14/21. i was in the car with my dog and 3 young daughters at a stop light. the light turned green and i pushed the gas and the car did not move. it was frozen. i pushed it again and the entire car shut down. i police officer had to push our car out of the way after another motorist called 911. we were stuck. my auto shop said my car had extremely low and dirty oil, despite the fact i had just gotten a $90 synthetic oil change 2 weeks earlier. i had the car towed to tasca kia in rhode island and they told me the engine was covered under a lifetime warranty. they later called me and told me the recall was only related to v4 engines & denied any problem with v6's. i am learning many people have had this same problem. i called kia consumer affairs and they denied the issue and refuse to help. my car was impeccably maintained and had 77,000 miles on it. the dealership told me to "scrap" the car. at the time of the engine seizure there were no warning lights on and the temperature gauge was in the middle. kia is refusing to accept responsibility.

Almost all of my tire/brake lights are on my dash, dealership said its the speed sensors in my back tires. a week later (with those lights still on) my parking brake light came on while driving and started a dinging noise, parked turned it off and back on the noise had stopped but all lights were still on. dealership said speed sensors arent a serious issue to fix, however, my uvo diagnostics says its my abs/ebs system. ive already had a blown engine and now have a lifetime warranty but, they are picking and choosing whats covered and what isnt.

The contact owns a 2015 kia sorento. the contact received notification of nhtsa campaign number 21v331000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2015 kia sorento. the contact stated that while operating the vehicle, the abs, parking brake, and check engine warning lights illuminated, and the instrument cluster gauges were inoperable. the vehicle was taken to the local dealer who diagnosed that a sensor was faulty and needed to be replaced. no further information was available. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was offered. the vin was not available. the failure mileage was 60,000.

Car jerks into 1st gear when stopping at a light and accelerating. car gets stuck in 4th gear and will not accelerate until it reaches 4th gear speeds. very dangerous to be trying to get up to highway speeds and car not wanting to accelerate beyond 10-20mph. car is not safe to drive. took to a kia dealership and they said they couldn't replicate. i told them to drive the car more and they were able to replicate, however no check engine light has appeared so kia dealership is telling me they can't do anything. they told me to keep driving it and bring it in if it gets worse. i do not feel safe driving this vehicle anywhere. car has 67,000 miles on it and i am the second owner since 10,000 miles. i have done all maintenance that is required/needed all at the dealership.

Lowlight beams are very dim. poor visibility. nhtsa ratings are poor. i’m concerned as to why kia will not fix the issue. there was no accident but for years i’ve been afraid to drive at night or avoid it. i’ve looked online and see i’m not the only kia sorento owner with these concerns. this does make me regret purchasing kia and i tell everyone i know don’t buy this car.

The paint is peeling away on the hood, around windshield. also the luggage racks paint is peeling off. the hood started as a simple little paint chip then exploded will paint bubbling up then peeling off. around the windshield started with a crack in the paint them just explored in full paint peeling. i can no longer use a drivethru car wash . i must hand wash or the jetta just peel more off. it’s so frustrating cause i strive to take exceptional care of my vehicle.

The body of the car is undergoing paint delamination. this begun at 70k miles on the roof and now rust is beginning. then the hood. then one side around windshield. then the other side around the windshield. there was not any incident that triggered the paint delamination.

The cars engine started knocking while we were in a family vacation. before we started driving i checked the oil and it was at the acceptable level. we turned around and began to drive home. when we reached the town next to home the engine started knocking horribly and stalled and stopped running. we had the car towed to a repair shop. they told us that the engine is dead and we will need a new one. the car has 116000 miles on it. the warranty goes to 100000 miles. there is also a class action lawsuit against kia for these defective engines. apparently the cut off date to file a claim was august 1st please help

Hello my name is [xxx] owner of 2015 kia sorrento on sept 19 2021 my father in law and my wife and kids were pulling up on the drive way when they called me and said they smell gas odor from the car i said send me a pic since i was at work .i informed them turn the car off and get every body away be prepared to call fire dept. .when they sent me a video of the car i saw something leaking .so i rushed home to check the problem well it was definite fuel so i opened the hood and removed the plastic cover and started to look around everything looked in place but i noticed a clip was not in it's place the fuel line was out of place i reinserted the fuel line and pushed down on the clip. i wrapped some tape around the clip so it wouldn't come off again .i took it to the dealer on tuesday for an explanation i was told that i needed a fuel line but they had no explanation on why this happened i ask when you guy's replaced the motor did you guy's break something ? .still waiting on that answer .the whole motor was taken out and replaced with a new one .this happened about a year and a half ago. i called kia to complain and make them aware of this issue .they called the dealer and told me they would get back to me between 24 and 48 hours today is the 28 of sept and still waiting i have called several times but they keep telling me that the dist manager hasn't replied to there emails .i told them this was a serious situation not just for me but others family's as well . i remember a while back ago kias were catching fire while driving this is a safety issue for all americans . i have attached a news clipping to the pictures. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Vehicles lost due to certain engine fires. in some instances, the settlement also provides a cash rebate if you lost faith in the vehicle after experiencing engine troubles related to the defect and you purchased another kia vehicle within a specified timeframe. to qualify you must have bought or leased a “class vehicle,” which are 2011–2018 and certain 2019 kia optima, 2012–2018 and certain 2019 kia sorento, and 2011–2018 and certain 2019 kia sportage vehicles equipped with or replaced with a genuine theta ii 2.0 liter or 2.4 liter gasoline direct injection engine within oem specifications. for 2019 model year vehicles, the class shall include those vehicles that were manufactured before the knock sensor detection system technology was incorporated into their production.

Paint peeling off of the hood

Paint is chipping off from the hood and around the windshield pearl white kia sorento noticed this occurring 2/2021

I have a 2015 pearl white kia sorento. my paint has chipped tremendously and i have only had the truck for a year and a half. it first started with a small chip on the side of my windshield which is now huge. i started noticing more chips shortly after and they are now huge as well. there has to be a defect in this paint because every snow white kia that i have seen in my city looks just like mine.... peeling!

The contact owns a 2015 kia sorento. the contact stated while driving approximately 55-60 mph, the vehicle lost motive power and stalled. there were no warning lights illuminated. while at an independent mechanic the vehicle failed to start. the vehicle was towed to the local dealer to be diagnosed. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure however, no further assistance was provided. the approximate failure mileage was 135,000.

My low beam lives are so .com at nite. it is very hard to see.i replaced with others. but they are dim and kept blowing out. took to kia dealer for problem. they said i needed to purchase there factory bulbs. i had them replace both. and still they are to dim to drive at night. it is a very bad safety issue. especially if it is raining out.

Normal low beams are useless for driving. you must use high beams to be able to see, even in town. this has been a problem since i purchased the vehicle in 2015. also, i have had to replace the bulbs three times, if i don’t buy the brightest/most expensive ones, i’ve wasted my money and it’s like putting a night light in front of your vehicle.

The contact owns a 2015 kia sorento. the contact stated that the headlight bulbs burned out frequently and had to be replaced numerous times by the dealer and several independent mechanics. the vehicle remained at the dealer for the recurring failure. the manufacturer was not made aware of the failure. the failure mileage was approximately 80,000.

The paint on my kia (pearl white) blew off from a portion of my car on a windy day. the car has been seen by the kia dealership and we were referred to kia consumer affairs. there were no prior signs of paint peeling in the area where it blew off prior to it blowing off.

The headlights are very dim and only project approximately 20 feet in front of the vehicle. this creates unsafe night driving. at 65 mph on a highway, there is practically no time to react to an animal or object on the road. i have emails from the manufacturer but i am unable to copy and paste them here. in my discussion with a representative from kia, i was told i would have to contact the dealer and pay a $160 diagnostic fees s then pay for new headlights, that would be the same as are on the car now. makes no sense.

I have a 2015 kia sorento my paint has started peeling off for no reason. it is snow pearl white .i've spoken to and have seen others just like mine doing the same thing. this is definitely kias responsibility. not all of us would have the same issue if not!!!

Teenage son was driving kia late on highway the engine failed completely and stopped, going about 65mph, he was able to coast to side of road. he called me, we arrived 45 minutes later and engine was still burning hot to touch and consumed every drop of oil only 2000 miles after oil change, smoking. took too mechanic said no oil leaks, and he was very lucky vehicle didnt create an engine fire.

The contact owns a 2015 kia sorento. the contact stated while driving approximately 60 mph, the vehicle stalled without warning. the vehicle was able to restart however, the vehicle was not drivable. the vehicle was towed to the dealer where it was diagnosed that the engine needed to be repaired. the vehicle was repaired. the contact mentioned that a few years later there was an abnormal pinging sound coming from the engine. the contact mentioned after reaching the residence the check engine warning light was illuminated. the vehicle was towed to a dealer where it was diagnosed that the rod bearing was damaged, and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 66,000.

Unknown. excessive shaking, engine light started to blink and car shut off.

Car is at 124,000 miles and well-maintained with all services done to date. however the engine failed and will not run. no warning lights and suddenly stopped with loss of power and then will not start. dealer says new engine will have to be put in and current engine is dead.

Waning lamps on

Always noticed little chips on my hood then at about 65000 miles my paint just started peeling right off. so bad that i can’t wash my car or the paint will keep peeling. my auto insurance called it delamanation and said it wasn’t painted properly therefore they won’t cover it. kia will not acknowledge to me that there is a problem, said my warranty on paint has expired. my color is pearl white and i see other white kias all over doing the same thing. also hyundai’s. if you look online you will see lots of stories and complaints regarding this problem. kia should be held accountable and recall this!

The engine failed and is available for inspection. my daughters and my safety were put at risk when trying to accelerate onto the interstate on ramp and was slow to do so. the car never made it to the speed limit and actually started slowing down. when trying to speed up it started making a knocking sound which ended up leaving us stranded on the side of the interstate on easter sunday, so there was more than the normal traffic. the engine light or any other warning lights came on before this happened. the engine was inspected by a kia service center. and as this was a mechanical issue, the insurance would not do anything.

I woke up this morning to discover that a foot long chunk of my kia sorento sx-l's pearl white paint had de-laminated and peeled off the driver's side front door pillar. i've come to find out this is a common due to a paint defect. i'm reporting this per instructions from other kia owners with the issue.

This 2015 kia sorrento was purchased new 8/14. it has been regularly serviced/maintained since.in nov 2018 the awd would not engage during a snowstorm, i was left stranded and had to be towed to the dealership. the awd coupler needed to be replaced. october 1, 2021, the car was inspected and passed with no major issues. november 6, 2021, the car would not start. it was jump started and brought to a local auto repair facility where i was advised it needed a new battery. new battery installed and on november 8, 2021, the car would not start. i returned to the same facility & had them check the battery, alternator and starter. all was fine. they recommended i return to healy kia, newburgh, ny, and have them check the computer board. december 1, 2021, healy kia informed me that the head gasket was shot and that i needed an engine rebuild. i questioned this as the car was only 5 years old, i only drive the car locally, and that i have done no extensive travel in over 2 years since covid-19. healy kia never offered to replace the engine, only the rebuild for $11k. i contacted kia corporate on december 2, 2021 to file a concern (case #14515621) and was advised by that rep i was out of warrantee, admitted there had been engine recalls in the past, but a manager would review my case and call me w/in 2-3 business days. to date, no return call. i began calling kia(800)333-4542 for these past 3 days & the automated phone system either dropped the call or transferred me to road side assistance. december 8, 2021, i finally got through to another kia rep, who confirmed my case number and stated my case was still under review awaiting verifying information from healy kia confirming the damage and the estimate. i advised the kia rep that i had a copy of that estimate so he instructed me to upload this information at www.kia.com. ironically, the case number kia provided, my name/email is invalid according to the kia website. i need your help and guidance. please advise. thank you!

Upon accelerating causes a lot of exhaust smoke and bogs down so i can’t get out of the way and others behind me cannot see a thing. two kia dealerships refused assistance. the first after i called 12/3 to report that my vehicle issue made additional hazard involving a semi (thank goodness no one wreaked) and it was still smoking and smelled as if something was burning. the other telling me it would be six months at least. the warning dashboard lights did not trigger during or after incidents. the only light that came on ever was the oil light the prior weekend. i had the oil changed, filters replaced as well as the headlights for the third time. around 44k miles when issues started and escalated quickly. other problems reported to arapaho kia a few years ago consisted of back passenger door not latching. someone flagged me down on the highway as i had my daughter in her car seat on that side. no warning lights triggered, dealership unable to duplicate issue. steering control keys controlling opposite functions or not working intermittently. was told steering control harness needed replacement. think that was at 18k miles but not sure. did not have replaced at that time as it mainly affected radio functions hands free calling did stop working. i usually didn’t make calls in the car anyway. i was left with no other choice but to trade the vehicle in before something really bad happened or it self destructed leaving me without out a car still paying on. i could not be without a car for six months as peak kia quoted timeframe. untimely fixing of recall on vehicle likely manifesting these other issues and causing additional damage to vehicle.

While operating my vehicle i experienced sluggishness and power failure. sorento became disabled on main road while driving to work. vehicle was towed to the closest kia dealership where they performed a diagnostic test. maintenance test and parts department revealed the that the power shortage was possibly from a brake fluid leakage inside the hydraulic electronic control unit (hecu). this also caused the engine to seize and the only remedy was a new engine. he also stated that the repair was not covered under warranty due to the open recall that was not completed. i did explain to the repair center that i was never made aware of any on going recalls from the dealer where i purchased the vehicle either by mail, phone call or email as well as from kia corporate. the parts department provided me with the contact information for kia headquarters to assist me. kia headquarters provided me with a case number 14188680 and that they would contact the dealer and get back to me. after a couple days with no response, i called back with the case number, however, i got a new customer service rep. who said that nothing has been completed yet. this went on for a couple weeks with me calling to try to get updates and contacting the dealership parts department who said that their headquarters has not contacted the dealership and that according to their policy with kia corporate the replacement of the engine would be at my expense. the estimated cost was quoted at about $8,000.00 dollars. i told the parts department at the dealership that i did not understand, how could i be responsible if the engine was a defect and i received no word of a recall from kia. the parts department response was that is kia headquarters policy that they recall had to be completed or kia was not responsible.

The running lights on the front and rear drivers side work half of the time, the plate light seems to turn off when they do. they'll come on for a split second and then go out, or on a good day they'll stay on. seems like a short in the wiring. it could be a safety issue at night!!!

The contact owns a 2015 kia sorento. the contact stated that while driving at an undisclosed speed, the vehicle stalled. the failure occurred on three separate occasions. the vehicle was towed to an independent mechanic and diagnosed with engine failure. the engine needed to be replaced. the vehicle was not repaired and remained with the independent mechanic. the manufacturer was made aware of the failure and informed the contact that they had sent out a manufacturer's recall notification for the knock sensor detection system (ksds) software update; however, the contact had not received the recall notification. the failure mileage was approximately 76,000.

Vehicle was being driven when the engine blew-up and became inoperable. after taking it to a mechanic, they said that the oil had stopped flowing through the engine and caused it to malfunction. there were no lights that appeared on the dashboard warning us of a problem.

Since the beginning of november, 2021, without incidence or prior warning, the airbag warning light came on when the vehicle is started and stays on the entire time the vehicle is on. the vehicle was brought to a kia dealership on november 18th to diagnose the issue under extended 15 year warranty for two airbag recalls (one for clock spring and the other for ods sensor). the diagnosis determined that the clock spring and ods sensor were not causing the warning light to remain on, and the cause was a airbag code b1473, driver curtain airbag circuit resistance high, and the dealership stated that it needed a driver side curtain airbag, estimated at $1,800.00, and not covered by warranty. since this condition results in the airbag warning light to remain lit while the car is on and running, this causes a safety issue in that the driver does not know if the airbag will deploy if needed. further, there is no way the driver would know if another airbag fault, for example, a front airbag issue, occurs, because the airbag light is already on. this condition poses a serious safety concern and should be addressed by the manufacturer.

Three days after getting my regular oil change , my engine started getting this loud knocking noise and i was not able to speed , i was coming into the freeway when my car suddenly got a loss of power , i checked my vehicle diagnostics and it wasn’t showing anything about the engine no warning or anything when i took it to get seen by a mechanic they told me i had to get my engine replaced

My vehicle had two safety recalls regarding the possibility of a sudden engine fire due to a defective hydraulic electronic control unit (hecu). additionally, in milwaukee, theft of kias has increased exponentially. the number of kia models stolen increased 25 times higher in the first six months of 2020 by a gang calling themselves the "kia boys." the thefts have risen because kia models 2011 or newer do not have an immobilizer which could prevent thefts. as a senior, my safety is placed at risk because of a combustible engine fire that could start without warning. moreover, my vehicle is at risk of being stolen at any time because it lacks an immobilizer to prevent easy access. i want kia or carmax to buy back and refund me for these two latent defects that i could not have been aware of upon purchasing. even though i had the carfax report, i could not have been aware that the hecu recalls could cause an engine fire until i read articles about the recall from car experts. further, as a layperson and unwary consumer, i could not have been aware of the latent defect of the steering column defect that could make theft of the vehicle easier.

The contact owns a 2015 kia sorento. the contact stated that the air bag warning light illuminated, and the front passenger's side air bag was turned off. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 100,000.

I just got my car back from overtuf which had it for a month due to after the recalls where done my engine failed and had to be replaced that day i got it back i drove it home and on the way home the check engine light came on and my smelled of gas really bad so i pulled over looked under vehicle to see if there was anything leaking under car and no leaks so i checked the oil and it was filled over filled with gas which could of damaged my engine again or worse caught fire with me and my kids in it or hurt someone else

Severe paint chipping on the hood of car and roof. causing rust to build by windshield. kia refuses to fix the issue

The contact owns a 2015 kia sorento. the contact stated that while operating the vehicle at night, the low-beam headlights were extremely dim, creating a visibility hazard for the driver. the vehicle was taken to the local dealer who examined the vehicle but found no issues with the vehicle. the low-beam headlights were replaced however, the failure persisted. the manufacturer was not yet notified of the failure. the failure mileage was 87,000.

On october 6, 2021, i was driving my 2015 kia sorento to deliver work. i was driving through a mountain region when i heard a slight "ticking" noise coming from the engine. there was no safe place to pull over on the busy highway. there were mountains on each side of the highway no pull offs. there were lots of semi trucks and coal trucks driving fast on this highway. i kept driving looking for safe place to pull over. the ticking noise kept getting louder. there were no warning lights on the dashboard indicating any problem. suddenly, the engine stopped. there was no power and no lights. it was all i could do to hold the steering wheel and coast the vehicle to a safe place. finally, i found a safe pulloff. i coasted into it and called aaa. i waited three hours for aaa to show up. the aaa mechanic tried the start the engine with no success. he towed the vehicle to my home. i contacted a mechanic. the ki would start and make loud knocking noises and then shut down again. the mechanic gave me an estimate for a new engine for $6,900 and told me he has seen this problem with this engine in this model kia before. he said the manufacturer failed to debur the engines when they put the vehicles together causing metal fragments to filter through the engine causing engine failure. the mileage was approximately 151,000. i never received any recalls for the (ksds) knock sensor detection system.

Car continually trying to over-heat. had to keep pulling to shoulder every 1/4 mile or so, and letting car cool down again. mechanic diagnosed as a head gasket problem, but upon further research it looks like it may have actually warped the engine block itself. when mechanic calls around to multiple junkyards, found many 2015 kia sorentos, but no engines available due to the same problem. vehicle is at approx 133,000 miles, and kia is stating that the vehicle is not in the extended engine warranties effected by this problem (apparently happens more so in another model of kia, i believe they said optima, but i didn't pay that close of attention since my car is a sorento.)

The contact owns a 2015 kia sorento. the contact stated while driving 30 mph, the vehicle inadvertently stalled. the contact veered to the side of the road but was unable to restart the vehicle after several attempts. the check engine warning light illuminated. the vehicle was towed to an independent mechanic who diagnosed that the engine had failed and needed to be replaced. the dealer was notified of the failure and informed the contact that she would be responsible for the cost of the repair because the vehicle was out of warranty. additionally, the vin was not under recall. the contact referenced nhtsa campaign number: 17v224000 (engine and engine cooling). the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 150,000.

Hello, this problem started sice 2020 with the peeling on top of the windshield but i thought it was normal. then the other big ones just started last week and i was very surprised because theyre like a feet long. i would like to get it fix because my truck looks like new from the inside because i take really good care of it. please let me knowifyou can help. atten: [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2015 kia sorento. the contact stated that while driving at 10 mph, he heard knocking sounds coming from the engine. there were no warning lights illuminated. the contact continued to drive the vehicle. the contact stated that the failure reoccurred while driving at 50 mph and the vehicle stalled. the contact veered to the side of the road. the contact was unable to restart the vehicle. the vehicle was towed to an independent mechanic who diagnosed that the engine seized and that the rod bearing might have failed. the dealer was notified of the failure and informed the contact that the vin was not included in any recalls related to the failure. the vehicle was towed to the contact's residence. the contact stated that he was able to start the vehicle, but he would still hear abnormal sounds coming from the engine. the contact referenced nhtsa campaign number: 17v224000 (engine and engine cooling). the manufacturer was notified of the failure and opened a case. the manufacturer also referred the contact to the dealer for diagnostic testing. the vehicle was not repaired. the failure mileage was approximately 130,062.

I have the sorrento with the white pearl paint for last couple years i’ve had small flakes come off and i’ve tried to cover them up with the ink pen. but the spots are just getting bigger. so disappointed. this is my second kia i did not have a problem on the black when i had before this

Kia is refusing to replace my engine related to a product improvement issued in 2018. i never received a notice about the required product improvement. the vehicle simply failed while i was driving. i was luckily able to get to safety. there were no warning lamps or messages or symptoms. the vehicle has been inspected by kia and a kia dealer.

Both low beam headlights no longer work although all fuses and bulbs have been verified to work. the high beam headlights do work. this appears to be the identical issue that 2011-2013 owners were dealing with. https://static.nhtsa.gov/odi/tsbs/2019/mc-10159259-0001.pdf. in this instance, the headlight connectors required replacement and kia extended the warranty to cover that work. kia will not extend the warranty to 2015 model owners who are having the same problem and the dealership quotes a price of $1880 for just the parts alone.

December 28, 2021 on hwy 85 right next to auburn, alabama, on my way to houston, texas, i began to notice that as i accelerated with my 2015 kia sorento there was a sound as if my muffler had a hole in it. within just a couple of minutes, the car wouldn’t accelerate well. i then pulled off the highway onto a ramp and at the intersection the oil indicator light lit up and then the engine light and then there was a rattling noise and then the car quit. i checked the oil and it was a little bit low….not much though. a passerby took me in his car to an auto parts store where i purchased two quarts of oil. i put in the oil and started the car. the oil indicator light was now no longer on but there was a little bit of a rattling sound or knocking sound. the passerby said he knew a mechanic that was just a quarter mile down the road at a full auto service shop and that he would follow me if i wanted to take the car there. it was very close so i drove there. as i got closer the rattling/knocking sound got a little louder and then as i was about ready to pull in to the shop the car shut off and wouldn’t turn on. i had the car pushed the rest of the way into the auto shop. the mechanics looked at it and said it was “locked up” and would need a whole new engine. one mechanic said that kia engines sometimes do this with little to no warning. i was shocked. i had never had any problems with my 2015 kia sorento before. it had now 96,000 miles on it and i only really had to do the oil changes every four months or so. a few hours later i had it towed to the kia dealership in auburn and they looked at it and determined it needed a whole new engine and new starter. the price would be $9,700 dollars. the kia service people mentioned a theta engine class action lawsuit that i might be eligible for. i filed a claim and the website showed that my vin indicated i was eligible for this claim. i have been told kia will make a determination on the claim in 60 days.

Engine shut off without warning while driving. my wife was driving and was able to roll off road thankfully. she was on a very busy road and was in serious risk of injury along with the cars behind her. did not start back up. battery had power. found out engine failed! verified by mechanic. called kia corporate customer service number and was told the engine will not be repaired. 125,000 miles. no warning lights came on. this is absolutely wrong of kia! shame on them!

The headlights are dangerously dim. purchased this vehicle used. only used in the daytime the first months. my son started working night shifts and that's when we noticed that it did not light up in front of the vehicle. it was very minimal. i drove the car on a rainy evening and was terrified. could not see in front of me. had to drive next to cars to make sure i was in my lane. we cleaned the headlights, it did not improve. we purchased new and brighter bulbs. it is still too dim. it only lights up immediately in front of the vehicle and it is a very dim light. light barely reaches maybe three feet in front of the vehicle, maybe only two. it is very dangerous. i am an experienced driver and i found it frightening to drive at night. my son is recently licensed and it does not feel safe to have him operate that vehicle.

I engine light keeps coming on after taking my car in to have a diagnostic to pin point the issue with southern kia in chesapeake, va, 1300 s military hwy chesapeake, va 23320 (757) 424-6380. the report came back with a code for engine tube that was preventing the evaporation of gas to/from the engine. less than 4 hours later after the repair the engine light came back on. i took the care back to southern kia in chesapeake, va, 1300 s military hwy chesapeake, va 23320 (757) 424-6380 and now they are saying it's something else with the engine. my car has been with southern kia in chesapeake, va, 1300 s military hwy chesapeake, va 23320 for three weeks and they are saying they are waiting kia to give them guidance on the issue.

There is a recall for part of my vehicle that says a fire could start. need it fixed

Purchased brand-new in 2015. paint started chipping away in 2018. at first i thought it was normal wear and tear because it was tiny and only a few spots. it is rapidly bubbling and peeling off now. most recently a foot of my side bar peeled off in one instance. i haves talked to a auto body repairman and he did not feel like this peeling started from rocks or debris.

My airbag came on in my 2015 kia. it is a tension airbag, i believe. it won't go off. there are recalls in every other year but 2015. it is the same recall as the other years.

At first, it wouldn't shift out of park. now the driverside headlight intermittently flickers and goes out. there's a burnt electrical smell coming from the engine compartment.

Driving to lexington ky motor began knocking and lost power. towed home had mechanic look at it found metal in oil pan, towed to kia dealer and informed it needs new motor. kia denying warranty because product improved wasn’t done. having to replace motor out of pocket.

Snow pearl white paint is chipping at various areas of the front portion of the vehicle. i was driving in heavy rain and then noticed a huge chunk just chipped off. several owners with this paint color have complained of an issue this similar. headlights are too dim at night. we have family who lives in the country with limited street light and we are forced to use our high beam lights to even see down the road. i turn on my fog lights to add extra light but it’s still hard to see further down the road.

I was commuting to work and without any warning, no lights at all, the whole front of the car starts violently vibrating and making all sorts of metallic banging noise. i had it taken to the local kia dealership where they diagnosed it was the crankshaft and connecting rod bearings.

-cylinder walls excessive engine oil consumption. my engine was replaced in june 2019 for my 2015 kia sorento. my vehicle presently and right before my 2019 engine replacement would drain oil, but no visible leaks. smokey exhaust, and loud knocking sounds. sludgy oil that regularly needs to be replaced. no horsepower or pick up to drive at normal speeds -due to the oil depletion i was fearful of my vehicle catching fire. it recently stalled on the interstate. -yes the problem was confirmed 2/24/2022. -vehicle was inspected at ed voyles kia dealership by a service technician -my vehicle was losing momentum. multiple lights aluminated, as well as wacky battery issues. check engine light, oil light, battery light, abs, electronic stability, malfunction indicator, lights illuminated during vehicle failure. my oil light started in august 2021. it came off and on, even with regular oil changes. i took it to another kia dealership in october 2021. they did a diagnostic and said my engine was the culprit but that they could not warranty any repairs. i wasn't able to get an appointment with the original dealership that did my previous engine repairs, until february 10, 2022. i called the kia corporate office several times for help.

Snow white pearl paint is peeling off.

My kia sorento is 2015 i think that's the problem. i need to know if that is covered by the kia factory warranty steering coupler replacement for the mdps. the vehicle does not have 59,000 miles. i have approximately 2 months of having bought in autonation. and when you buy replace tires brakes. why did it make noise i found that noise, i took it to my mechanic and he told me that noise was there, that piece because it is electronic and it is electrical that the kia suffered from that problem. i want to know if the quia covers that in the recalls. because it is a manufacturing defect. please let me know what to do. it makes noise like cv join . also in engine when running. it is very difficult to know, i would have to check the kia dealer, but with your authorization, the manufacturer does cover it. if not i will have to deliver and buy another vehicle. my name is [xxx] [xxx] [xxx] spanish. summary kia motors america (kia) is recalling certain 2018 kia sorento vehicles. the cowl crossbar that connects to the motor driven power steering (mdps) steering column may be improperly welded, allowing the steering column to separate. consequence if the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash. solution kia will notify owners, and dealers will replace the cowl crossbar, free of charge. the recall began october 26, 2018. owners may contact kia customer service at 1-800-333-4542. kia's number for this recall is sc167. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2015 kia sorento. the contact received notification of nhtsa campaign number: 21v331000 (service brakes, hydraulic). the contact stated that while driving at an undisclosed speed, the abs and oil warning lights illuminated. the vehicle then lost motive power. upon inspection, the contact noticed there was no oil in the oil reservoir. the vehicle was taken to an independent mechanic and diagnosed with camshaft position sensor failure. the mechanic replaced camshaft position sensor; however, the failure recurred with a rattling sound coming from the vehicle. the vehicle was then towed to the dealer and diagnosed with engine damage and connecting rod failure. the dealer performed a product improvement campaign: pi1802 (knock sensor detection system - ecu logic improvement) software update. the contact was informed that the engine needed to be replaced. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure and directed the contact to take the vehicle to a dealer. the manufacturer declined the engine replacement since the contact did not have the product improvement campaign software update prior to the failure. the failure mileage was 99,702.

My vehicle was stuck in park. i noted that module 2 fuse was blown. i replaced the fuse and smelled smoke. i took my sorento in to the local kia dealership for diagnosis. it was determined by a technician that the headlight level sensor and harness pigtail were both significantly melted. it was suggested by the tech to remove the level sensor and that has created a safety issue with the headlights pointing significantly low. the level sensor or headlight leveling system and harness connection are a potential fire hazard and if the component fails, this creates an additional unsafe driving condition with the headlights aiming low.

The motor is doing a clicking noice. and kia will not cover the motor since it had another recall that wasnt done in a timely matter. the car stoped in the middle of the freeway and would not move.

What component or system failed or malfunctioned, and is it available for inspection upon request? engine, it is currently available how was your safety or the safety of others put at risk? absolutely has the problem been reproduced or confirmed by a dealer or independent service center? yes has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no car began making very loud noises, passenger felt parts dropping, car quit, a piece of a control arm was found on the ground.

Car was sounding funny. had recently did oil change about a week ago. i took car to kia and they said i had recalls that needed to be done. kia did all the recalls on my car and installed knock system. they called me to pick up car and the car shut off of them. called kia and they first approved the dealer to purchase the new engine. they then sent an email denying the purchase of a new engine. this has been going on for several weeks. they are saying engine had failed when car went to dealer but why would they perform work on a car's engine that already failed. they are refusing to fix car.

Low bean headights are extremely dim. can barely see road and obstacles at night and very difficult to see in rain. high beam headlights function normally. low beam lights are significantly dimmer than when new. headlamps are not fogged over. have not been to dealer yet. ther are no warning lights (mil) on dash or codes. difficult to pinpoint when the condition started as it seems to have occured gradually.

On march 11, 2022 i was driving my 2015 kia sorento when the engine died. i was driving on a major road when all of a sudden my brakes locked up and all the warning lights and sounds went on and my car stopped. if it would have happened on the highway i could have been seriously injured. the problem has been confirmed by a dealer and an independent garage both saying that my vehicle needs a new engine. it has been meticulously maintained. prior to the engine failing there were no warning lights indicating any low oil or service engine lights. the dealership stated that it was not my fault. i contacted the kia manufacturer and they said there is nothing they can do because it is over the 100,000 mile warranty. it only has 110,000 miles on the car.

This product continually needs oil. the engine smells all the time as though it may be burning. i have spent hundreds of dollars on oil. it is not able to have consistent oil changes due to there often times being no oil in the veh to change. the low oil indicator never shows. also, the brake lights are constantly blowing out. on one occasion a bulb burned into its housing and had to be pried out in order to replace it. i have complained to kia to no avail. it’s stopped twice. yesterday most recently. it started shaking and making a clinking noise and shut off. it’s being towed to the dealership. kia is aware of the fire potential and has sent written directives on where not to park.

Every time i'm driving at speeds over 25mph and place on my breaks to start slowing down i hear and feel a rattling noice in the middle of my steering wheel where my horn is it feels like what ever it is is going to rattle off it scares me cause if whatever it is comes off will i be able to steer still

Compotent : throttle position sensor risk\ high level to vehicle occupants highest to pedestrians unfortunately, after inspection was totaled inforrned us of an investigation currently ,by nhtsa regarding throttle components. the insurance adjuster was a forrner mechanic. there wear warning lights on to indicate a problem

I have the white paint and abt 2 months ago it started chopping off in large chunks.

Kia dealer confirmed that the engine is seized, like a bearing. has been approved for engine replacement under warranty and previous class action settlements through kia. we were traveling down the highway at 80mph in the process of passing another vehicle when the engine suddenly seized. no warning before hand; no noise, no overheating, nothing. car was running normally. no warning lights came on. we lost all acceleration power. we were able to navigate traffic to the side of the highway where the cars engine quit and would no longer start. 2 hours stuck on the highway with traffic zipping by at 80 mph, $300 tow bill.

Paint is delaminating

I was driving down the highway going about 75-80 mph, and my car started acting funny. no lights came on or smoking or anything to indicate something was wrong other then it acting funny. pulled off the highway and my car died, had it towed (after waiting for awhile) got it towed to a aaa service center where they told me my engine was blown. towed it back to kansas (i was traveling on vacation when this happened and was 2.5 hours from home) to a kia dealership where now my car will not "throw the code" for the engine to be covered by warranty

10/2021 drove to store (about 20 minutes). shopped for about 1 hour. started to leave parking area and enter ramp to highway when the engine stopped. everything went off. no warning. no check engine light, no maintenance light, nothing. i was able to steer back into the parking area. put car in park and waited about 4-5 minutes. started the car (it started without a problem) and began driving in the parking lot. when it began hesitating and feeling as if it would stall again. there was a gas station next to the parking area. pulled in & filled tank (tank was 1/2 full) and just barely pulled into a parking spot in front of gas station convenience store. got towed to our local garage. they changed the oil and checked external systems and thought it was working fine. when my husband picked the car up it was still hesitating and almost stalling on the way home. next, took it to local kia dealer. same situation. couldn't find anything, said it drove fine for them. same thing happened to my husband on the way home. stalling in traffic. having to restart the car in an intersection. very dangerous. brought back to dealer and they said it would cost $600-1000 to diagnose. then it might cost $5000 - $10,000 to fix (replace or rebuild the engine). i reached out to kia customer service but they did not offer any solutions other than to talk to the dealership in question. we are at a stand-still and have not been able to drive the car since october 2021.

Large amounts of paint falling off of vehicle.

Paint chipping on hood and on roof above windshield in huge flakes. down to primer and possibly starting to rust.

The headlights do not illuminate down the road. visibility at night is greatly impaired. taken to dealers twice. first dealer in nm said it was just the way they were. second dealer in texas did realign the lights. better but still very poor. i have installed the brightest bulbs allowed by law,

The low beam headights are extremely dim. the outer headlight cover is not degraded. it appears to be the inner light cover that is fogged over (just for the low beam light). the lights are aimed appropriately, but you can barely see the road and obstacles at night. it is even worse when raining. the high beam headlights are functioning normally. the low beam lights are significantly dimmer than when it was new. there are no warning lights on the dash or error codes. i don't know exactly when the condition started, but it has gotten worse over time. this is extremely dangerous.

The contact owns a 2015 kia sorento. the contact stated while driving approximately 51 mph, the vehicle experienced a rod bearing failure. there were no warning lights illuminated; however, there was an abnormal knocking sound coming from the engine. the vehicle was towed to an independent mechanic and diagnosed with engine failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 127,000.

I was driving and engine started to loose power and knocking. pulled over and discovered that no oil was in the engine. oil has always been changed every 4000 miles. no oil meter warning displayed on the dashboard.

The lowbeam headlights are extremely dim. the high beams are just fine, but the low beams are so dim that it's dangerous driving anywhere at night without the high beams on. i have replaced the bulbs, and a voltage test right before the headlight assembly show significantly less than the 12v standard. at night, when high beams are dangerous to other drivers, i mainly rely on the fog lights to provide at least a little bit of light. the fog lights are significantly brighter than the low beams, which seem nonexistent.

As i was driving 85mph, i received a kick back on the vehicle and couldn't drive more than 60mph. took it to the nearst kia dealership and their service technician stated i was out of oil. i was due for an oil change but was only over 200 mile at most from my previous oil change 5,000 miles ago. i had the vehicle towed to the kia dealership where they perform all my service and maintenance work. they came to the conclusion that the oil was being burned through the engine and the only repair was a new engine. no lights ever came on on the dashboard to let me know that there was a problem with my vehicle.

My vehicle's headlights are dim and do not light the roadway properly, even when they are turned to the bright setting. i am unable to drive it at night or during rainy weather. i have paid hundreds of dollars for replacement bulbs, trying to get the lights adjusted, and for refurbishing the covers. it is available for inspection at any time. with me being unable to see the road at night, it endangers myself and my passengers when driving. this can also result in a danger to other people or property if my vehicle fails to illuminate for me to see them until i am too close to stop/avoid an accident. i have been told by two dealerships that this issue is common with my vehicle and they have not been provided a fix. they have informed me that everyone complains about it, because the headlights tilt in a way that prevents them from lighting the roadway properly. i have been stopped by police officers in the past for my lights appearing to be "wonky" and not lighting the roadway. there are no warning lamps or messages. the issue has been ongoing since it was purchased new in 2015. unfortunately, i have yet to find a solution.

The contact owns a 2015 kia sorento. the contact stated while driving 65 mph, the vehicle overheated and the wheels were shaking. the vehicle also experienced brake failure. the check engine warning light was illuminated. the vehicle was taken to the local dealer and diagnosed with engine failure. the engine was replaced. the manufacturer was notified of the failure. the contact related the failure to nhtsa campaign number: 21v331000 (service brakes, hydraulics). the approximate failure mileage was 70,000.

The abs brake system malfunctioning. the vehicle component was inspected by the manufacture. because light came on. they first said it was the brakes; so, we had the brakes repaired in february. in april the abs light came back on again. this time the emergency brake light came on too. the kia manufacturer said since our car was not listed with the other abs recall, repairs of the system is on us. the cost for repair is $1,000 plus to fix the abs system and ebs light issue. although we explained about this being a known safety issue, the manufacturer refused to address and stated repair cost was on us.

Paint peeling following stone hit approximately january 2022

This car goes into "limp mode" with no warning. you will be driving along and all of a sudden, you lose power. so, you can go from 55mph down to 28mph with no warning that this is going to happen. it just does. the engine in this vehicle was junk when it came off of the line, due to sub par metal used in the engine bearings. knock sensor has been replaced to no avail. harness has been replaced twice. at this time it's been at my local dealership for over 3 weeks and they still haven't diagnosed the problem this time. this vehicle isn't safe.

The contact owns a 2015 kia sorento. the contact stated while driving approximately 60 mph, the vehicle stalled. the contact depressed the accelerator pedal however, the vehicle failed to respond; instead, the vehicle gradually lost forward momentum and decelerated. the contact pulled off the highway. the contact turned off the vehicle and attempted to restart the vehicle however, the vehicle failed to restart. the contact opened the hood and smelled a burning odor. the contact checked the oil dipstick and saw that the dipstick was dry. the contact had recently had an oil change performed. the contact stated no warning light was illuminated. the contact had the vehicle towed to an independent mechanic. the contact had not taken the vehicle to a local dealer or mechanic to be diagnosed or repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 186,000.

Snow white pearl paint has started peeling from roof by windshield and on driver door pilar causing rust spots.

My car first off is a lemon kia has dragged me along from the beginning. my engine was replaced due to a smoke fire no flames they have yet to take blame for it and had my car for a month in the shop and wouldn't tell me anything they still don't admit it was a car fire but i know it was i had witnesses trying to pull me out of the vehicle which i had towed to kia. before that happened i took it in twice letting them know i had shortage problems with my lights turning off and bulbs going out over and over with the headlights it happen one time at night at a speed of 70mph they told me to change the blub that was the problem treated me like i was crazy i've been pulled over for one headlight and officers told me to sue and trade or turn in my vehicle it was a lemon. i knew nothing about lemon laws until it was to late and kia knew exactly what to say to keep me at bay for almost two years now i'm still having issues and no carlot will take it as a trade due to fire hazard issues and they don't want the risk and i have 4 recalls on this year. it was the worst year for kids. i bought this suv new planning to take trips i have yet to take one trip with my family because we're afraid . kia could have taken it back and gave us a year newer to make our troubles go away but instead have avoided the situation and drag it out as my fault my vehicle has lost value and if resold all the things will pull up and i don't feel safe selling this to another family so i am stuck i paid $35,000 for this vehicle they should have taken it back now the airbag light is on doesn't go off it's a recall i found out so another safety hazards i have a newborn baby i'm due in september i can't risk anymore time with what this vehicle has been said to do last week in oregon just the city next to me the same year kia caught fire i have the pictures thank goodness no one got hurt it was a horrible scene. i have leaking of some sort that has damaged my driveway and i have low oil all the time

Suv started making a strange noise and the rear started dragging before 70k miles. needed a new axle and a rear differential. total cost was $3800.00 and not covered under warranty. the rear differential oil wasn't even due to be changed yet.

My 2015 kia sorento lx is peeling paint on the passenger side pillar after a hard rain. i have found many other complaints about the same thing from other kia sorento owners after some looking. there should be no reason for the paint to be peeling like this and needs to be repaired before rust begins. my sorento is available for assessment at any time. this began the night of july 9th, 2022.

2015 kia sorento w/ 69k miles- all routine maintenance records. engine started acting sluggish & making a loud knocking with no indication light displayed on dashboard. thankfully was not on major highway or outcome would have be dangerous. took it in to independent mechanics was told needs new engine, decided to take to local kia dealership where new engine diagnosis confirmed. was informed engine was not covered due to lack of code and quoted $8,500 for complete manufactured long block replacement, would take 4+ weeks & rental car at own expense. i own two other kia vehicles (2015 forte & 2021 kia soul gt- which i will be forced to trade in for safer vehicle.) i am outraged to find all 3 are being recalled for the similar issues and that kia is not taking responsibly for these issues and sticking previously loyal customers to pay for their mistake. please do not risk yourself, your children and other drivers getting one of these dangerous vehicles which are designed to fail.

Delamination of swp paint. paint all over the front of the vehicle is peeling off.

The engine on my well-maintained 2015 kia sorento went into limp mode a few weeks ago in the desert of sw utah. i was fortunately near a small town with a gas station, where i limped in and checked the oil. i had recently been in for routine oil change so i was surprised to find it was completely out of oil. i added oil and it seemed to operate normal again, and i made it back home to des moines where a week later the engine began knocking upon startup and acceleration. i didn’t even have the opportunity to bring it in to a mechanic because it died on the road (no injuries or traffic incidents, fortunately). i made some calls and learned that this was an issue for many sorento models. my sorento didn’t qualify for the new engine, but the local kia dealership did offer me $200 for a trade-in.

The vehicle has stalled 3 separate times in the rain.

Air bag light stays on now…

Kia’s ignition on older models is insufficient with standards. they are refusing to do anything about the fact that there is not an immobilizer on the ignition and the vehicle can be stolen with a usb. a recall needs to be made so that they are required to install a fix for those that own kia models affected. if there is a different agency this should be reported to please respond so i may contact them.

Paint is peeling off the frame on passenger side and on the window frame on top

Paint is delaminating on hood and roof of vehicle due to defective paint. https://www.facebook.com/defectivekiapaint

Paint on hood peeling. warranty cover paint on roof recall. car was painted at the same time why is the hood not covered?

Airbag lights remain on regardless of what’s in the passenger seat. engine smells like burning metal when driven longer than 15minutes. ticking noises when the steering wheel is turned. acceleration issues vehicle lags when initially starting after being off for hours. mechanics have looked at them kia dealership wont assist.

The vehicle is leaking water inside the car cabin. the front passenger and driver side are soaked with water. if the air conditioner comes on, it sounds like i’m boiling water. it also fogs the windows from the inside.

I was driving when the car did a complete stop and the tires was smoking

2105 kia sorento. consumer writes in regard to numerous safety recalls for this vehicle. the consumer stated the dealer declined to honor the recall. the dealer charged the consumer a fee for the repairs. *js

2015 kia sorento with snow white paint has large areas of paint rapidly pealing off. in various spots the paint is pealing off in large chunks and has had no prior damage to the area. after going to multiple body shops i was informed that this is a common problem with this color and model year of this car. it is due to a defect in the painting process.

Paint chipping of pearl white paint. paint is bubbling, confirming that she isn’t just getting hit with foreign objects. metal underneath is beginning to turn a rust color.

2015 kia sorento pearl white there is delamination and numerous areas that the paint is peeling, and have continued to get steadily get worse. areas so far affected: hood, side mirrors, door posts and fenders. there are are other owners that have reported similar issues. my vehicle is a available for inspection.

Engine caught fire while driving out of state with family on highway. recall notice said to repair only if abs light turns on. light never appeared. kia refusing to repair/replace engine.

The paint (white pearl) is bubbling and peeling. i currently have several rust spots that appeared where the paint peeled. i have researched this issue online and found that it is a common occurrence with this particular paint color on kia cars for this time frame. also, the kia dealership that i have been to is aware that this is a problem as well. i recently had the unfortunate experience of my engine seizing up and this was replaced by the manufacturer and i feel this this paint problem is a manufacturer defect as well and should be repaired by the manufacturer.

The paint is chipping off my 2015 kia sorrento. it’s especially bad right above my windshield but it’s chipping in a couple other areas and progressing quickly. it only has 90,000 miles on it. this should not be happening.

Sc197 completed 11/06/2020, sc212 completed 07/272021. recently found brake fluid leak results on my garage floor several times, but not after each use of vehicle? also having to replace brake light bulbs often ,because apparently one will fail and all remaining stay on as if one was riding the brake pedal?

The paint is peeling off of my car all the way to the metal in multiple places. causing rusting.

Snow white pearl paint has peeled after a rain storm. no evidence of issues before hand. several other complaints on this paint color doing the exact same thing. paint should not peel off after rain.

My 2015 kia sorento at around 90,000 miles started getting areas where the paint is bubbling. at 98,975 miles after a hard rain (no hail) a large spot of paint peeled off on the passenger side pillar around window. it is also starting on hood and above windshield. the color of my is snow white pearl. i have reported it to kia and have a case # [xxx]. they are not responding to my emails. august 29. 2022 is the date of the major peeling. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Low beam headlights are so dim, si don't allow my wife to drive at night. had dealer look at them and change bulbs with a small improvement, but after a while they have gotten so dim that even i don't like driving at night.

The contact owns a 2015 kia sorento. the contact stated that while driving at an undisclosed speed, the vehicle made knocking sounds and a burning odor was detected. the contact pulled over before the vehicle stalled. the vehicle was towed to an independent mechanic who advised her to tow the vehicle to the dealer. the vehicle was then towed to the dealer, where it was diagnosed with engine failure. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure and advised the contact to tow the vehicle to the dealer for the diagnostic test. the failure mileage was approximately 173,023.

The contact owns a 2015 kia sorento. the contact stated that while driving at various speeds, the vehicle overheated with the temperature gauge indicating that the engine was hot. the contact also stated that smoke was coming from the vehicle. the vehicle was taken to a dealer and was diagnosed with engine failure; the vehicle was no longer operable. the contact then received notification of nhtsa campaign number: 21v331000 (service brakes, hydraulic) which she linked to the failure. the dealer and the manufacturer were notified of the issue and the contact was informed that the recall was not related to the engine failure. the vehicle was not repaired. the vehicle was towed back to the residence. the failure mileage was approximately 125,000.

The contact owns a 2015 kia sorento. the contact stated while her husband was driving 40 mph, the engine started sputtering and failed to accelerate upon depression of the accelerator pedal. the check engine warning light illuminated on the instrument panel during the failure. the contact's husband was able to drive the vehicle home and later had the vehicle towed to a dealer. the dealer diagnosed the vehicle with a blown head gasket which resulted in engine failure. the manufacturer was notified about the failure and the contact was provided a case number. the vehicle was not repaired. the failure mileage was approximately 107,000.

The contact owns a 2015 kia sorento. the contact stated that paint was peeling off from the vehicle roof frame, causing it to rust. the vehicle was taken to the dealer who diagnosed that the paint was defective and it was a known failure. the dealer referred the contact to the manufacturer. the manufacturer was notified of the failure but provided no assistance. the vehicle was not repaired. the failure mileage was approximately 115,000.

My 2015 kia sorento began peeling paint on the roof top and side window panels and is continually getting worse. when communicating with my dealership, they stated it was out of warranty and to contact a local body-shop. i believe this is a latent defect, and should not be treated under the standard paint warranty in the owners manual. please let me know the next steps.

Two things- 1) headlights replaced in march and dim again, cannot see 50’ in front of the car. 2) driving on interstate the car sputtered and skipped and missed beats, would not go 55 mph. i left the interstate because it was night and cats were flying up on me. i was 140 miles from home and had to take a regular road at 10pm until 2am.

My kia is pearl white and the paint is peeling off. i've taken it to a body shop and they said it is a factory prep issue and the paint will continue to peel. and it won't be long before the windshield starts leaking. upon doing research, i've seen many complaints about the problem i am having. i don't think the mileage should matter.....defective paint job is a big issue. what is kia doing to resolve this? i'm not paying over $4,000 to fix it when it's not a fault of mine.

The kia has been having paint that just comes off around the windshield at the top and now on the hood. i’ve seen several other kia’s (white) having the same issues. why won’t kia stand behind this issues? i know this is not owners fault. something is wrong with the paint on these white 2015 sorentos.

My 2015 kia sorento has had issues on and off for years and i have poured so much money into it. i have taken it to the mechanic so many times. it has had the check engine light on for awhile and the mechanic suggested it may just be faulty. he checked it constantly. on monday my fiancé was taking my son to kindergarten and the car died. this could have been very dangerous. my two sons (6 and 4) were inside. luckily my fiancé was able to be parked in a safe place. once we got the car started back up again it began making a klanking sound and so we decided to park it at home. i looked up the car and after doing some research i found that certain kia’s in that time frame had recalls for the same issues. i looked my specific kia up and it said i did have a recall. so i called the kia dealership and we took it in today. the mechanic there said the issues related to the recall on my kia looked fine (relating to fuel leakage or the spontaneous fires). he said that there was rod bearing failure in the engine and we could take it back because it is not covered under our warranty. we do not have the recall for the engine issues on our specific kia. i believe we should. we have not been negligent in the issues. this is the same thing many kia owners are facing right now under that recall. we need help to place that recall and warranty on our kia as well. i have contacted kia costumer service and started a claim tonight with them as well. but i want to cover all my bases. we need this car. we have two kids and we don’t have the finances to fix this on our own. this is obviously a kia issue. this needs to be rectified by kia. we have had nothing but problems. and spend thousands already. we can’t afford anymore money or time. this kia is faulty just like the others of it’s time. i’m not sure why ours never had the recall. please help!!

The contact owns a 2015 kia sorento. the contact stated while trying to shift the vehicle out of the park(p), the vehicle failed to shift as intended. there was no warning light illuminated. the vehicle was taken to the dealer, and the mechanic stated that an unknown lamp switch needed to be replaced. the vehicle was repaired; however, the failure persisted. the manufacturer was contacted and stated that the vehicle was out of warranty. the failure mileage was 84,209.

My friend was driving my car this am and an unknown driver ran the stop sign on a side street off from stuyvesant and hit my vehicle my friend proceeded to get out my vehicle to exchange ins with the other driver as she declined my friend tried contacting me numberous times by facetime and phone when i finally answered the facetime she snapped a picture of the back of her vehicle as she was proceeding to leave i told my friend i will contact the police department to do a report because we have her license plate number and car as well

The low beam headlights are very dim when driving at night. very hard to see unless high beams are activated. even replaced bulbs with led's. helped some, but not much.

The contact owns a 2015 kia sorento. the contact stated while driving approximately 60 mph, the vehicle lost motive power, with the electric power steering (eps) warning light illuminated. the vehicle was towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. the contact stated that the vin was included in an engine class action lawsuit. the vehicle was not repaired and remained at a storage lot. the manufacturer was made aware of the failure. the approximate failure mileage was 103,000.

The contact owns a 2015 kia sorento. the contact stated while driving approximately 25 mph, the vehicle stalled without warning. the vehicle was towed to an independent mechanic where it was confirmed that the engine had failed. the engine was replaced with an oem engine. on another occasion, the check engine warning light illuminated. the vehicle was taken to the same independent mechanic and the contact was informed that the catalytic convertor needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure; however, no assistance was provided because the mileage had exceeded 100,000. the failure mileage was 106,000.

Lights are very dim, had to put in a brighter lightbulb. all of the sudden today the radio fm/am satellite and blue tooth stopped working. 12/22/22 - driving home the lights stopped working and i was driving in the dark with no lights.

The contact owns a 2015 kia sorento. the contacted stated while driving 50 mph, the accelerator pedal failed to function as needed and the vehicle stalled. there were no warning lights illuminated. the vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. additionally, the contact stated that the vehicle was experiencing excessive oil consumption. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 116,000.

2015 kia sorento - airbag light came on. mechanic diagnosed as a faulty clock spring assembly. checked carfax for recalls and nothing came up with his error code, however, there is a recall for 2011-2015 sorento airbag clock spring assembly. the same repair, but not coming up for my vin #. cost of repair is $$$$ out of pocket.

I have the airbag and check engine light on and the code sc212

Paint is peeling.

The contact owns a 2015 kia sorento. the contact stated that while driving at night at various speeds, the headlights were very dim. the contact stated that the viewing distance was short. the contact used the high-beam headlights to see the road clearly. there were no warning lights illuminated. the vehicle was taken to the local dealer where it was diagnosed that the headlight bulbs needed to be replaced. the vehicle was repaired but the failure persisted. the contact called the local dealer and was informed the chrome reflectors might not be aligned. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 77,553.

The contact owns a 2015 kia sorento. the contact received notification of nhtsa campaign number: 21v331000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

2015 kia sorento with snow white pearl paint is just peeling off of car in various areas. this is a manufacturer defect and should be repainted by kia or reimbursed for a repaint. several other complaints regarding this same paint color. i have filed a couple complaints to kia who states that its out of warranty. the warranty should be extended as this is a defect. your paint should not just peel off while you are driving down the road.

The contact owns a 2015 kia sorento. the contact stated that while driving at an undisclosed speed, she smelled a fuel odor throughout the vehicle. the check engine warning light illuminated. additionally, the contact stated that while attempting to start the vehicle, the engine failed to turn over immediately. the vehicle was taken to auto zone and diagnosed. the contact was informed that the engine oil level was low. the vehicle was then towed to an independent mechanic where it was diagnosed that a high-pressure fuel line needed to be replaced. the vehicle was being repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 157,000.

Rear passenger door handle came apart. handle clicked in place, but came apart each time attempted door opening. auto shop replaced door handle assembly. door was unusable. no warning other than handle falling off

On thanksgiving day, the vehicle loss power while driving on the highway to anniston alabama, endangering the lives of myself and my four children. no warning lights. i was giving it gas and it would not go. i was able to get some good samaritans to push it off the road into an empty parking lot. it would not restart, it started smoking, would not take a jump start. left it over night, came back the next day, had to jump start it but it was now making a ticking noise. still no warning lights ever came on the day of the incident or after. had it towed to a repair shop and was told the engine needed replacement. had it towed back to georgia, had another mechanic look at it and was told it was the engine also. finally had it towed to kia moters in athens ga, and was unable to get recalls fixed because the engine is bad and was told it's not part of the recall. the car is available to be inspected.had no warning of failing engine prior to this.

The low beam headlights on the 2015 kia sorento has made it very difficult in viewing the road at night. it is hard to visualize objects within short distance. the socket to install the headlight bulbs point more to the ground instead of outwards. your assistance in this matter would be greatly appreciated.

Engine suddenly stalled while driving, causing unsafe conditions as we could not maneuver out of traffic safely. car has approx 70,000 miles on the engine, and has had all regular oil changes on time. when the engine started to shake the oil/engine light flashed and we pulled over as quickly as possible. when i checked, there was zero oil in the car. we had never seen evidence of an oil leak and the previous oil change was approx 3,500 miles ago. i called kia and they said my car was not covered by their warranty or recall. i had it towed to an independent mechanic who confirmed that the engine was blown and irreparable.

The contact owns a 2015 kia sorento. the contact stated while driving approximately 40 mph, he heard an abnormal rattling sound before the vehicle started to lose motive power. the contact depressed the accelerator pedal, but the vehicle failed to respond. the contact then depressed the accelerator pedal with much more force and the vehicle responded. the contact stated that the check engine warning light was illuminated. the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that nearly all the engine oil had been consumed. the mechanic determined that the engine needed to be replaced. the vehicle was not repaired. the contact researched online and related the failure to kia technical service bulletin number: 222 (engine and engine cooling). the manufacturer had been informed of the failure. the failure mileage was approximately 84,000.

The headlights on this vehicle you can’t even tell they are on after dark even after kia of cape coral florida tried adjusting them it’s so bad i ended up installing a light bar on there just to be able to drive this after dark if i get in a accident because of this who is liable i just think there should be a repair they should have to do

I went to have the recalled item fixed for the engine failure. however kia informed me that an issue must be heard before they can fix the issue. around 3 months went by and i had my oil changed. i went out of town and when i came back my car started to make a tapping noise. i had someone check my oil and it showed i needed over 3 quarts. i took my car back to the oil place and they said they didn't know what happened. did another oil change and added more oil. the next day my engine was knocking. i took it to kia and they told me i needed to replace the engine. however now they will nor release the car due to an issue with it blowing up. i'm with out a vehicle and about to loose my job due to issues getting back and forth from work.

I have had nothing but problems out of this car since i purchased it. i purchased it used from chevy and within a week i was in a rental car due to issues. now after only having the car for 3 years still making payments, after having the oil changed within a month the engine showed no oil when i took it back to the shop with complaints of a engine knock. they replaced the oil however within 4 days the car could not be moved. why is it my car is doing everything in the case action lawsuit yet i don't qualify for the engine replacement. now they refuse to give me my car back due to this recall, it's been at kia since last november. without anything being done with it. i have cancer and can't hardly get to my appointments. this is the worst car i could own someone please tell me what to do. start a new class action law suit. you should have to honor your cars if they are still being paid for from a dealership.

I only had it 2 weeks and i was driving it and it mad a loud noise you couldn’t give it no gas and it shut off so we’re trying to start it. it sounded like a rod rattling in the engine. and i just had a new oil change, and when i reject all it was black as dirt. i don’t understand because i just got the car never made a first car payment yet that was very unsafe. i had to pay for 2 different tows that’s not right i was in new jersey and i live in kernersville nc and had to pay someone 900 to get back home

I own a 2015 kia sorento in snow white pearl. i have 2 complaints: 1.) the paint is peeling off of the hood. i have read many reviews online where similar issues are happening with kia vehicles manufactured in a similar timeframe that have issues with swp peeling off of the hood and the pillars. my car, specifically, is peeling in both the hood and the pillar. photos attached. 2.) our vehicle's steering wheel, when we travel over 60mph, squeaks as if it is loose metal. it sounds like a sharp squeak. it only happens when we are traveling at high speeds on the highway. not while turning or at slow speeds. it is not a rodent or anything like that because we've had a dealership check it out. the dealership did not know the source of the squeak and recommended we got a new steering column and replaced a few other components to fix this squeak (over $1,500, i'll be happy to share the estimate receipt). upon searching on google, i've seen there were more than enough posts about kia vehicles' steering wheels squeaking to think it's a problem specific to our vehicle. this is s forum of kia owners who have a kia vehicle squeaking:: https://www.kia-forums.com/threads/2022-kia-sorento-x-line-s-squeaking-noise-in-steering-wheel.355478/ this is a video i stumbled upon of a kia vehicle squeaking: https://www.youtube.com/watch?v=lgdf7d2nqyg

Engine seized while i was driving

I was driving down the freeway and my engine seized and i lost power to the engine. my safety was put at risk because i was on a busy freeway and it happened on a bridge and i had nowhere to go. someone could have rear ended me very easily. my car is available for inspection at the dealer now, who says it needs a complete engine replacement. prior to the engine failing there were no lights on my dashboard. after the engine failed all the lights were on.

I bought this car used and never thought to check any problems associated with headlights. the first time i drove it at night, i stopped to see if the lights were even working. i took it to my local garage who has taken care of all my vehicles from chevrolet s10 to bmw x5. they changed out the bulbs and made no difference. he then contacted various auto parts companies to order the housing for both headlights. the part is priced approximately $600 to $700 each plus his labor. i don’t take this car on the road at night unless absolute necessity. i planned to drive this car for a short period and then give to my grandson. now, not a chance. he would be safer on the road with a skateboard and a flashlight and he lives in the city of atlanta. never have i driven a vehicle that felt more unsafe than this car. in the past, i had a commercial drivers license so i am capable of driving day, night, rain, and shine. not in this car! this is a problem identified and reported for many years and appears no action has been taken to require kia to make the cars safe for drivers of their cars as well as the risk to other vehicles and drivers on the road.

Brake caliper failed and destroyed brakes, rotors and caused vehicle to shake when brakes applied

The car's paint has been peeling off. i purchased the vehicle when it had 49,000 on it in 2020. a few months later i noticed some chipping on the hood and above the front window. i called kia and they said there was no recall. more and more paint had chipped and today i was at the dealership for service no paint chip on my door and when i got home a big chunk of paint was missing. i did not notice it before leaving the dealership because my door was open for me to sit in. the paint is snow white pearl. the 2014 sorento was recalled for this and the paint on the 2015 is chipping in the same areas. it is evident that something is clearly wrong with this paint. i have seen other kia sorentos in my area with the snow white paint and they also had paint chipping in the same areas. please help. i love my vehicle but this is making my kia look horrible.

Our kia has problems with the camshaft sensor and when we described the issues we were having to our dealer he immediately said it was the camshaft sensor and apparently there are a lot of issues with this model with the sensor. our car kept on stalling and when my husband was stopped at a red light yesterday the car wouldn't start and was a safety concern for him, luckily he wasn't hit from behind just made a lot of other drivers mad. i believe kia knows about this problem but hasn't acknowledged it yet. when we left it with the dealer he said parts are on backorder but you could drive the car if you want, we feel that is so unsafe and total disregard for his safety. i'm hoping someone could look into this and the total disregard of the dealership for advising us to keep driving this unsafe vehicle until they can repair it for us. the car started having issues a week ago, it wouldn't start, then it was fine until last saturday night and the engine light came on. so when we were bringing it to the dealership to have a look at it, it stalled again at the red light. we feel this could have been a serious issue had the other vehicles behind is not stopped and hit us while in the car. also the repair mechanic automatically knew the issue so obviously it's not the first car in there with this problem

The contact owns a 2015 kia sorento. the contact stated that while driving at approximately 70 mph, the contact heard an abnormal flapping noise, and the vehicle went into limp mode with the check engine warning light illuminated. the vehicle lost motive power but was able to restart. the vehicle was towed to a local dealer however, the cause of the failure could not be determined. the vehicle was then towed to monroeville kia (3721 william penn hwy, monroeville, pa 15146) where it was diagnosed that the engine needed to be replaced. the vehicle remained at the dealer awaiting the repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 130,000.

No warning lights or signs of anything, my car is up to date with all services have receipts in hand. car just jerked a little and sounded like a loud banging noise under the hood. went and brought it to kia to determine i needed an engine. car only has 108,000 miles on it.

While driving at night on 2 lane highway at speed limit the engine seized as i pressed acceleration. had to get to safe spot to pull off while just coasting as other drivers got upset so glad i didn’t get hit from behind. had to be towed home had mechanic look at it he said engine is needing replaced. kia knows they have a recall on engines but won’t fix unless something happens that’s dangerous! i was told when i had their knock sensor put on that would just slow the engine down before it became a danger but no that didn’t happen it literally seized at full speed limit. i called kia said to have it towed in and they would look at it but it will take 4 weeks before they get to it. also the paint is chipping bad on hood and above windshield on driver side i’m seeing more and more 2015 kia sorento with same issue all those in my town are the same spots as mine this should be a recall and repaired by kia we spend good hard working money to have a nice vehicle and this makes it look like crap. do better by your customers kia!

The contact owns a 2015 kia sorento. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. the vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. after replacing the engine, the vehicle started experiencing several engine failures. the transmission also slipped while in 6th gear. additionally, the engine was consuming coolant. the vehicle was repaired; however, the failure persisted. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was approximately 74,000.

Snow white pearl paint has suddenly started peeling on passenger door and around windshield

Hello my name is [xxx] . approximately [xxx] my 2015 kia sorento practically stopped performing on [xxx] highway nearly having to dodge an accident. at first, i noticed a burning scent which i thought was just in the air until my car started to slow down by itself followed by coming to a complete stop amid 70 miles per hour traffic. i had my car towed in to the nearest kia dealership which was located in meridian mississippi. upon my arrival i was told by service department manager monty that my 2015 kia sorento had engine and transmission recalls. however since this date i have continued to have issues with the abs transmission system and engine. i took my car back to kia dealership in meridian mississippi and was told that they were no longer responsible for the recall issues. i paid out over a thousand dollars again on approximately february 9th, 2022 for repair work that should have been covered by warranty... only to have the same issues to reoccur this year. i have grown infuriated with this service department at this meridian mississippi kia dealership!!! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

On june 20, 2022 my kia sorento with 137,170 miles stopped suddenly in traffic on the interstate during morning rushhour. i had no engine light warning. the vehicle would not restart. i inspected under and behind the vehicle for any issues and found none. i motor was locked up and upon checking the oil, the stick was dry. i had the vehicle towed to the kia dealership that has serviced the vehicle since it was purchased. i was present when they put the vehicle on the lift and found no fluids on the underbody. i had them drain any remaining oil. 1.5 qts were left. upon additional inspection the passenger side of the engine had some oil residue near the pressure sensor. the vehicle was due for an oil change within 2k miles. one month prior i checked the oil and the level was fine. the vehicle had never used oil before. dealership wanted to charge $12k for a motor that had 165,000 miles on it. i was able to replace motor with another that had 64k miles for $8,500 at my personal mechanic. i've notified kia numerous times and they deny any issues with the motor. i received a letter from kia six months prior to the motor locking explaining there might be an issue with the oil pressure switch and sudden loss of oil, it stated they would cover any chages. i'm still fighting with kia. i've owned five kia's, this is my last one.

Hi my vehicle is very dangerous and unsafe when driving at night. i can't see at all when i drive at night. the factory headlight bulbs has not burn out but they was so dim. i replaced them with new ones and still could not see. i want and got the brightess headlight bulb for my car and still are dim. i clean the headlight and still did not fix the problem. i drive at night with my high beams on and i still can barley see i and thousands of others have the same problem with a kia sorento and ask the dealership for help and nothing hibings nothing was done i'm afraid to drive my car when the sun goes down i cannot see at all i can't even see when i have my bright lights on i looked online and i see there's thousands of people complaining about this issue and nothing has been done. i am scared to drive my car at night i am a single parent kia is putting my life my family and others in danger because they don't want to fix the problem but they know they have one but don't care please help me and others kia sorento is a very popular car and the more on the road with dim headlights the more people or at risk

It’s burning oil engine

Traveling back from panama city beach, on 10/14/2022 florida with a destination of [xxx]. at approximately 2:15pm, i had to pull off on the median of interstate 65 north bound at mile marker 123 in greenville, alabama due to mechanical failure of my 2015 kia sorento. the vehicle was smoking/caught fire and had become inoperable. i had my kids get out a.s.a.p. a good citizen called for help. two law enforcement cars and a fire engine arrived. due to the trauma it caused on my kids a police officer provided transportation for us to the quality inn hotel in greenville, alabama. later that evening we ordered a pizza from papa john’s for something to eat (receipt information included along with bank transaction page). we attempted to leave greenville, alabama and return home in a rental car while repairs were done to the kia. we were informed by enterprise rental in greenville, alabama that they were closed over the weekend and would not have anything available until monday, october 17th, 2022. unfortunately enterprise rental was the only rental car business in greenville, alabama and we would be stuck at the quality inn until monday, october 17th, 2022. it was at that point that amy my father drove down from ringgold, ga to pick my kids up and take them home while i waited for repairs to be done to the kia or to get a rental car, whichever would come first. on monday, october the 17th, i was informed that repairs to the 2015 kia sorento would be prolonged. i then obtained a rental car from enterprise rental in greenville, alabama , and i continued onto to my original destination towards ringgold, ga. i arrived at our intended destination late on the night of october 17th, 2022. during our trip home, we were advised that the 2015 kia sorento would be towed to brewbaker kia at 222 eastern blvd, montgomery, al 36117. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Engine had adequate oil 2 days prior to complete engine failure. vehicle is available for inspection. in terms of safety, the driver was suddenly stranded on the highway. while driving we experienced loud noises from the engine. upon inspection, the dip stick showed no oil. we added required oil before starting the engine but soon after starting and driving the engine seized. there were no apparent leaks and no warning lamps. the mechanic confirmed seized engine due to the lack of oil.

Kia doesn't whant fix my kia sorento . say i m not firt owner. the extended cover that . the kia engine recall extended warranty? the warranty has been extended to 15 years/150,000 miles for engine long block assembly repairs due to connecting rod bearing damage. as previously mentioned, the warranty only kicks in once the knock sensor software update has been completed.jan 19, 2023 https://www.fixdapp.com › kia-engi... kia engine warranty extension - fixd

Engene damage by the problem have in the oil pump. kia doesn't whant give warranty they say im not firs buyer. but is oficial this car has extende warranty by demant government about replacement fix engine.

Unknown my issue is paint delamination. i own a 2015 kia sorento, color is pearl white. i understand that this type of factory paint defect is not uncommon with a 2015 kia sorento, especially with the color being pearl white. here is a description and timeline of my paint delamination: sept 2022, i noticed a relatively small paint chip (1" x 4" long) on the drivers side pillar. very unusual but i didn't overthink this paint peeling scar. feb 2023, on the same pillar, the delamination enlarged to 4" x 10" and i became fully aware of this factory defect. a few weeks later, feb 2023, i noticed paint had chipped off and peeled off the roof , located directly above the windshield. now i'm considering a visit to my kia dealership, in west covina, to show them my car. i'm totally confused and worried about the paint condition of my car. in late march 2023, i noticed a small paint chip on the passenger side pillar. i touched it gently and the paint delamination in this area did what it does. it easily peeled off with the slightest touch. now, i'm convinced that i need to discuss this factory defect with kia. a week later, april 2023, while washing my car the water pressure from my garden hose literally peeled off enormous amounts of paint from the defected areas. in fact, some paint chipping started on the hood. i also noticed paint blisters and bubbles on the side doors. those blisters will soon peel off with wind or water. i will download pictures of the delamination infested car. this is undoubtedly a factory defect issue. any car company that values their product and their reputation would own (admit) the obvious facts regarding the paint defect issues and recall the sorentos (pearl white). honor and product integrity is a basic characteristic for a major automobile company like kia. my dad is a kia owner, myself and my grandson are kia sorento owners. i trust that my complaint will not fall on deaf ears.

Transmission failed, unable to shift vehicle gears. vehicle repaired by certified manufacturer's dealer. unknown if part available for further inspection. no lamps or warnings prior to vehicle failure.

Unknown paint started chipping little by little and a big chunk just came off.. i'm concerned became new chips are appearing.

Paint coming off. peeling, flaking

The contact owns a 2015 kia sorento. the contact stated that while driving at approximately 50-55 mph, he heard an abnormal popping sound and the vehicle spontaneously caught on fire. the contact was able to pull off the highway. the contact stated that he could see flames under the hood. the contact called 9-1-1 however, by the time the emergency services arrived on the scene, the fire was independently extinguished. the contact stated that the fire started in the engine compartment. the engine was previously replaced at 85,000 miles. the check engine warning light was occasionally illuminated and then disappeared on the vehicle. a police report was filed. the fire department also arrived on the scene. there were no reported injuries. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 155,565.

The contact owns a 2015 kia sorento. the contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. the vehicle failed to restart after several attempts. the contact stated that several unknown warning lights were illuminated. the vin was included in nhtsa campaign number: 21v331000 (service brakes, hydraulic). the vehicle was towed to a local dealer, where it remained awaiting diagnostic test and repair. the manufacturer was made aware of the failure. the approximate failure mileage was 93,000.

Engine failure , car stopped running , me and my family could’ve gotten a very bad accident , i had to pay 8,400$ out of my own pocket to replace the engine failure

I was driving down the road and a loud knocking started and now the car won’t move. i was told that something might be wrong with the computer protecting the engine.

My engine for this 2015 kia sorento failed on 6/1/2023. this can put others at risk because kia continues to know that their theta ii engines can fail and have not done enough to prevent this problem. additionally, there are not enough kia technicians available to diagnose engine failures in a timely manner. i have been waiting 3 weeks and my car has yet to be diagnosed. kia should not be allowed to continue selling any models that have the theta ii engines until they properly support individuals that have been affected by this problem.

Purchased it 7 months ago, haven't put many miles on it and the motor is completely bad, sitting at a kia shop. it broke down on me in the middle of the road and wouldn't shift into gear.

The contact owns a 2015 kia sorento. the contact stated that while driving at an undisclosed speed and coming to a stop, the vehicle lost motive power and stalled. there were no warning lights illuminated. the contact stated that the vehicle could not be restarted and was undriveable. the contact stated she was almost rear-ended twice before police arrived on the scene to help. the vehicle was towed to an independent mechanic, but the vehicle was not repaired. the contact stated that upon speaking with the dealer, she was advised to have the vehicle towed to the dealer to be diagnosed. the contact was informed that the engine needed to be replaced. the contact stated that the manufacturer was contacted and made aware of the failure. the contact was informed that the engine needed to be disassembled to determine if the failure was due to a manufacturing failure. the contact was informed that if the failure was not due to a manufacturing failure, there would be an out-of-pocket cost for repair and reassembly. the failure mileage was approximately 152,000.

I had an oil change and then went on a road trip, the trip consisted of two days driving and 1300 miles driven. the engine sounded different so i checked the oil and it did not register on the dipstick. since then i have been checking the oil once a week and have noticed is will be low. the oil can be a quart to a quart and a half low after just 500 miles.

The drive train or engine suddenly locked up while driving down the road at 35mph causing the vehicle to violently decelerate and the wheels to lose traction and skid. the failure only lasted maybe a second before car resumed driving as usual. i was not accelerating or breaking at the time and had been driving as normal for 10min prior. the vehicle only has 86,000 miles and all service was completed as scheduled. prior to the incident, there had been some engine knocking when starting up and a few days earlier, the check engine light had come on. we immediately contacted the dealership when the engine light activated and made an appointment to have it checked out. we were advised that as long as the check engine light was not blinking, we could safely use the vehicle for short trips. prior to the above incident, we had made two trips with the engine light activated, both under 5mi. we dropped the car at the dealership on monday for evaluation the first available time slot they had. today we were advised that we needed a new engine and were fully responsible for the costs. the issue has not been diagnosed as they claim they have to tear down the engine to determine the cause, a cost we are responsible for and cannot afford. our 7 year old son was in the car at the time and our safety was certainly put at risk. we were fortunate this happened in town and not at highway speeds where i could have lost control of the vehicle or been rear ended by another driver.

The contact's stepson owns a 2012 kia optima. the contact stated that while his stepson was driving at an undisclosed speed, the engine seized. there was no warning light illuminated. the driver was able to veer to the side of the road. the vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. the contact related the failure to an unknown recall. the dealer informed the contact that the vehicle could not be repaired free of charge because the vehicle was not covered under warranty nor recall. the dealer referred the contact to the manufacturer for assistance. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 111,000. the vin was unavailable.

As i was driving my grandchildren i heard a banging sound in the engine. i checked for warning lights, and none were showing. i drove the car to a reputable mechanic who after listening to the sound told me that driving the car was not safe. i had the car towed to the kia service department in anderson, sc. to have a kia mechanic assess the engine. my biggest concern is that no warning lights came on. i shudder to think what might have happened if i had been in the middle lane of an interstate with my grandchildren when the engine failed. kia said the engine is not under warranty; which is true. however, with the warning lights not coming on i believe replacement of an engine should be considered. we have been loyal kia patrons but at this point i am not comfortable purchasing another kia. currently the dealership says it will 8 -9 week before the engine could be replaced. according to the mechanic we spoke to they only replace two engines a day which means we are without a car and having to rent one on our own.

Steering wheel locks up while driving almost causing collisions with other vehicles. this has been a major issue in the sorento, especially since the horn doesn’t work either. everything in the steering wheel doesn’t function.

Car turned off while stopped at red light. would not restart. had to be towed. diagnostic report engine seized. confirmed by rick case kia service center. there was no warning or or warning lights. we were stopped due to a red light, but if no red light, car would have stopped while driving in rush hour traffic on a busy road. even stopped, could have been rear-ended.

The contact owns a 2015 kia sorento. the contact stated while driving 30 mph, the brakes and the steering wheel seized inadvertently, and the vehicle stalled. the contact was able to veer to the side of the road. the contact stated that she attempted to roll up the windows, but the vehicle failed to respond. the vehicle failed to restart after several attempts. the check engine warning light, abs warning light, and other unknown warning lights were illuminated. the vehicle was towed to the residence, and then to a triple a certified mechanic, where the battery and the alternator were replaced; however, the failure recurred. the dealer was notified of the failure and informed the contact that the failure was related to the electrical system; however, the vehicle was not diagnosed. additionally, the contact stated that the sunroof failed to open or close unless the sunroof switch was depressed several times. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 21v331000 (service brakes, hydraulic). the manufacturer was not notified of the failure. the failure mileage was approximately 127,000.

Unknown

Going on vacation with elderly disabled mother and family. exited off highway stopped and car just shut off with lots of traffic behind me and coming. after several attempts to start vehicle it started and was really loud. pulled out and coasted to a place i could safely pull over. checked the oil, belts, and for leaks and no check engine light or other warnings. with no other real options, i drove with flashers on and coasted to our hotel with minimal power and the engine compartment sounding like it was coming apart. grinding popping and knocking. still no check engine light. once stopped at the hotel, the car cut off in the parking lot and had a weird fumes/burning smell. with it being a holiday i had to find a shop and wait until they were back open to see if they would take my car. there were no kia dealerships in my area. i called and had the vehicle towed to the shop. they say it needs a new engine. the car is still out of state which is going to cost hundreds just to get the car back home and not to mention the 8000-10000 in engine repair. also we were lucky it didn't catch fire with the fumes/burning smell or be involved in a wreck due to the car just shutting off with no warnings at all.

After hearing a knocking or rubbing sound when turning left or right, i made an appointment to have my 2015 kia sorento checked and also to have it inspected. the auto repair shop was in the middle of road-testing the vehicle when it suddenly began running poorly and the ses light turned on. the vehicle started to misfire and was unable to accelerate past 30 - 35 mph. upon inspection the car was found to be very low on oil, although there had been no prior alert nor was it time for the routine oil change. vehicle also shut down unexpectedly on road, putting driver and other vehicles in danger.

The car completely stalled out. engine light on.

I own a 2015 kia sorento that the peeling is rapidly peeling off ( or what the body shops call delamination ) . my paint began peeling in a tiny spot i thought was a chip from a rock but rapidly began peeling all over .

My engine went into limp mode on the road wile my daughter was in traffic. after she was finally able to get the car to the side of the road. i had the sorrento towed to my local mechanic. the mechanic informed me the engine had an internal engine failure.the car had 125,000 miles i have always done my oil changes at 5000 miles with synthetic oil. spoke with kia they said i would have to a kia dealership mechanic diagnostic. the kia dealership said the engine had an internal engine failure. they said it is some type internal failure but have not said what is failed.

The paint peeling on my pearl white kia sorento

Re: kia engine failure i have a 2015 kia sorento that has approximately 86,600 miles. my engine failed on july 5, 2023. i did receive the recall no. 18v907000 and tried to contact kia numerous times when i received the notice to get my software updated; however, i was unable to speak with anybody from the service department and had left numerous messages to no avail. shortly after the recall, i had a heart attack and needed time to recuperate. then covid hit, my doctor advised me to quit my part-time job and stay quarantined due to my high risk of contacting covid due to being a diabetic, having a recent heart attack and other medical ailments. i have been disabled for 12 years and have other medical issues that i'm dealing with. recently on july 4, 2023, when i was driving my car, my engine started making a knocking sound. it made a loud noise and felt like it was stuck in gear. i took it into my mechanic the next day who confirmed that my engine was going out. the check engine light never went on. the next day when i drove it to the market, the car completely went out. i have been trying to get in touch with car pros kia in huntington beach, ca. and kia of irvine, as well as contacting a lot of phone numbers regarding the kia lawsuit, but nobody answers the calls or returns your messages. you can be on hold for hours. i had an appointment this morning to get recall updates on my car, which i scheduled several weeks ago before my engine failure. i called the service department of kia of irvine in ca., and explained to the service advisor, cody brown about my engine failure if i should take in my car for the scheduled recall updates. he advised me not to take it in, because in order to complete the recalls, the engine needs to be in working condition. i inquired about my engine failure to see if it was covered under the lawsuit. he advised me that it was not and that i had to contact the kia manufacturer, which i did, but have been on hold for hours.

Snow white pearl paint is chipping on the front end. started on driver side front quarter panel now its on hood and front bumper. this is so irritating!!!! i can't even wash my car without something chipping!!! the cost to repaint those areas is around $5500.00. kia really needs to get this issue fixed. they are about to loose a cash paying customer if not.

Driving 45mph on busy street and engine stopped working- locked up. no codes, no warning lights, etc… coasted to an advanced auto parts store, hooked up scanner- no codes. my mechanic and kia both said there is oil in the engine, but it’s locked up. no help from kia on this issue even though there are similar issues/complaints on this engine problem.

Right rear passenger door handle. it is made of plastic and crumbled in my hand as i attempted to open the door to remove my 3 yr old great grandson. i had the child safety lock engaged, so when i tried to crawl across back seat to open that door from the inside i was unable to. i undid car seat buckles and pulled him across back seat, out opposite door. this occurred mid june 2023. i ordered new handle, had installed by neighbor end of june 2023 and the new one has now started to come apart august 2 2023. i didn't have inspected as a neighbor shared she's had to replace her handles 3 times, it seems to be a common issue. concerned for safety, have to keep child safety lock on for great grandson and if he or anyone needing to make emergency/quick exit unable to so. i don't want anyone to get trapped in car in our extreme phoenix heat. my opposite rear door is not fully functionable as the window requlator has broken and the window is inoperable and i don't want to disassemble till the new one is available/affordable so i wouldn't be without the airbag plug attached.

August 11,2023 my 2015 kia sorento engine light came on, it started bogging down, and rattling noise came from the engine, when plugged in it was diagnosed as the exhaust crank shaft position timing-over-advanced (bank 1) code p0014. i had a hard time keeping the engine running it kept wanting to stall out while driving down the road to safely make it home. i'm lucky to have made it home and not stranded out on the highway. i'm told know the engine has failed. i will need rods replaced; i've had all my recalls done but yet this still has happened to me. i thought 1 of the recalls was for this very reason yet it still happened, how is this possible. as i've read through other people's issues, i'm also at 85,000 miles and had no warning that my engine would be shot. if you have a kia 2015 sorento sell it or trade it in now, especially if your mileage is hitting 80,000 mileages.

The engine was inspected for a possible timing chain rattle/issue and was found to be consuming oil. the oil level was low with no obvious leaks from the engine, meaning that the engine has been burning oil for about 4 months since the last oil change at the very least. the oil consumption could cause engine to wear and fail during operation, causing obvious safety issues for this model, as is the case for other kia models affected by a class action settlement. the issue has been confirmed by an independent mechanic, but has not been inspected by the manufacturer, police, insurance representatives or other individuals. there were no warnings of low oil levels prior to being informed of this oil consumption issue.

The engine of this vehicle has always rattled on start-up, but the sound goes away after a few seconds. oil levels have always been maintained and the oil has been changed on a regular basis at the scheduled mileage intervals. within the last month, the engine rattle is present when shifting from 2nd to 3rd gear, at approximately 30-40 mph. the engine rattle is coupled with a revving sound that would indicate that the engine is working hard to accelerate, yet the rpms remain relatively low for the amount of sound made by the engine. to date this has not posed a safety risk, but i consider it to a potential safety issue if the engine failure problems present in other kias of similar years are also present in this year and generation of sorentos with v6 engines such as this vehicle. the engine issue is currently being inspected by a mechanic to see if they can replicate the issue and identify a specific problem. no inspections have been performed to date by the manufacturer, police, or insurance representatives. no engine lights or warning signs were present before this started occurring.

Driving at night on an unlit rural road with the high beam lights engaged, a car was coming in the opposite direction, at which point the headlights were switched to low-beams to not impact the visibility of that driver. the headlights and lighting of the cluster turned completely off for a few moments before the low-beam headlights re-engaged and remained on for the remainder of the trip. the headlights throughout the trip were turned on by having the auto function engaged. this has happened a few times before, but the possibility of having reduced/no vision while driving prompted taking it to a mechanic to be checked out. the issue has not been replicated by a mechanic, and to date has not been inspected by the manufacturer, police, or insurance representatives. no warning signs had been present before this and other instances where the lights cut out as headlights are switched from high to low beams or vice versa. the vehicle has also been experiencing a battery drain that has yet to be identified. this has occurred within the last month, and two batteries have been drained within a month.

Engine blew

It is abusive to american consumers that kia motors america knowingly sold several kia models from 2011-2019 with the theta ii engine issues. they have not done enough as a car company to support the needs of customers that are affected by this problem. they are taking 2-3 months to diagnose and repair failed engines at dealerships. additionally, they are not doing enough to help people when they don't have access to their car. i was forced for 2.5 months to have no car without a loaner vehicle offered to me. i experienced a kia sorento 2015 engine failure on 6/1/2023 and was not fully repaired until 8/18/2023. during that entire timeframe, i had to file a bbb report at 60 days to get an update on the diagnosis for my car. when i went to pick up my car on 8/19/2023 at cochran robinson kia, they lost the key to my car and acted like it was no big deal. i am sick and tired of kia motors america being allowed to continue selling faulty vehicles in our country. they need to be shut down and charged to the full extent of the law as a car company.

The paint just above my windshield at the center is bubbled up and stater peeling and is now rusting. it is also peeling on my drivers door just above the window. the paint color is pearl white

Unknow

On thurs 8/24/23 approx.5/5:30 i was driving home on highway 290 and my kai sorento 2015 just quit. no warning of any kind it just quit. i had no steering so had to hang on tightly to the wheel. it was rush hour and i was on a highway doing speed limit of 55. how i and anyone behind me was not in a serious serious accident is unbelievable. the car would not start again and has not started since. had to be towed home. since it is the weekend i haven't been able to have it towed to a shop. this is a very serious problem to have nothing wrong and no warning at all and your vehicle just quits in the middle of rush hour doing 55mph. i can't believe there is no recall abt this issue. looking on the internet i am not the only one that has had this very dangerous problem. the vehicle is available for inspection. posted 8/26/23

Without warning, engine stalled while in motion. electrical system was still functioning and on. loss of power steering and power brakes. this continued to happen at random times during driving, putting all passengers at risk. kia dealership looked in to the problem and diagnosed it as a faulty pcm/ecm module and replaced. rolling engine stall continued and continues to happen at intermittent times. we are now 6 months in to the process of trying to determine the issue. the car has been taken back to kia dealership for inspection. the problem has been reproduced by another auto repair shop but they are unwilling to work on it since there is no check engine light or corresponding code to work from.

Pearl white paint is peeling off on both sides of windshield and hood. air bag light stays on.

Paint is peeling. snow white pearl

Engine failed and started knocking on 8/29/2023. had it towed to dealership where it has been sitting ever since. i am being told that its taking 8+ weeks to get approval on a new engine from kia due to the defects of their engines. they will not supply a loaner or rental car until (if) the engine replacement is approved.

Without vehicle warning lights, i was driving on a highway and my engine began making loud noises. my safety was put at risk as my car did not indicate any warning there were any vehicle issues and i was on a major highway which could have potentially not only affected my safety but the safety of others.

The paint on this vehicle is aggressively peeling and i was told by a local kia dealership to submit a complaint as it is a common problem with the snow white colored kia sorrento in this year. there is nothing i can do to stop the paint from continuing to peel, and it has continued to get worse over time.

The paint is delamanating and flaking cause value to drop daily. a 2015 should not have this issue, toyota recalled for the same issues. it start with a very small spot and has incresed daily in size and new spots are appearing daily.

Engine is smoking , but is not showing over heating on gauge. just had oil changed on thursday 9-28-23 by ntb, it has happened 3 times before oil change and once since(today),

On 8/19/23 driving cross country moving from mn to az. heard a clunk and my engine went into limp mode. called nearest kia dealership and advised not to drive. 8/21/23 had to have car towed 100 miles to kia dealership in cheyenne, wy. rented car from avis to get to az in time for closing on new home. car inspected at dealership and confirmed a new engine was necessary. to date, car is still in wy.

Paint peeling/rapid delamination on 2015 kia sorento (snow white pearl color) on both passenger side front and passenger side rear doors. prior rapid delamination on "a" pillar of both passenger and driver sides and center roof (repaired 2021, out of pocket cost $2000). rapid delamination began approximately october, 2022, 105,000 miles on vehicle; increasingly becoming worse.

The low beam headlights are very dim even after replacing bulbs. have replaced 2 sets in less than a year. not sure if issues are related but i have seen multiple people have posted about dim headlights on this model

Paint peeling/rapid delamination (bubbling) on 2015 kia sorento (snow white pearl color) on front passenger pilar and center roof. great condition, 109,000 easy miles. large chunk of paint came off today 10/31. cost - estimate 10/2023 $5000. why is this allowed? obviously kia has errors in the painting process - too many people with same complaint - seems only for snow white pearl. these cars are not worth it.

The engine quit/shut down while traveling at 65mph on freeway. we replace engine, now 50,000 miles later we are replacing the connector rod bearings.

Paint started peeling off

Paint peeling rapidly on each side of windshield.

We just got my wife’s sorento sxl back from our kia dealership in kennesaw georgia yesterday.we took it in because of a clicking sound in the engine.they kept the car for a diagnostic they said the car had low or no oil,my wife informed the service rep.that we have all the oil changes and we’ve never ,ever drove the car without oil ! they kept the car another week we found out yesterday what it is.metal debris in engine,rod bearing wore,oil leaking in engine ! we were told to buy a new engine! the car has 105,000 miles on it the price on the engine was to be 14,000 dollars we can’t even trade it in because of this a get what the car actually worth ! 3.3 l v-6 kia engines also check carcomplaints web.starting in jan.2023

Car temp gauge would go up high and go back down. no check engine light when this would happen. took to mechanic and found out the radiator and the engine head gasket needed to be replaced.

Takes long to switch gears going up hill it’s like a delay i have to sometime switch it into manual to switch gears going uphill and even sometimes on flat ground

The car has 106,000 miles, engine suddenly have knocking sound when started the engine then it will go away with no indicator of any issues. a week later, my wife was driving it and the knocking sound turns very loud and the car went into the limp mode and almost cause her to get into a car accident. we took the car to the kia dealership and it was determined that the engine has a lower end rod knock due to bearing failure, the long block engine assembly needs to be replaced. i researched it and this is a commonly known issue for kia's engine that already affected many other kia owners.

I am unable to open the right rear door of my 2015 kia sorento from the outside. the child safety lock is engaged and thus i am unable to open that door from the inside. all other doors work correctly. this information has been confirmed by a kia dealer service department.

The contact's mother owns a 2015 kia sorento. the contact stated that the vehicle was experiencing an abnormal oil consumption. the contact stated that the vehicle consumed three quarts of oil after driving 367 miles. there was no warning light illuminated. the vehicle was taken to an independent mechanic, who informed the contact that the vehicle could be experiencing an internal oil leak. the vehicle was then taken to the dealer, where an oil consumption test was performed. the dealer informed the contact to come back after 300 miles. additionally, the contact stated that the air bag warning light was illuminated, and the front passenger's side seat belt pretensioner failed to operate as intended. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and a case was opened. the failure mileage was approximately 96,000.

Sudden engine failure. upon inspecting the vehicle kia mechanic concluded engine failure is due to rod bearing wear, which isn't part of the engine failure recall. thus customer is responsible for all expense in full.

While on the freeway, the engine started making a loud knocking sound and the car was losing power. no check engine light or other warning lights were illuminated. i exited, parked and later towed the car back to the kia dealership and they said i needed a block (engine) replacement at a cost of over $10,000. i have performed all routine maintenance on this car at the dealership, so this is unacceptable. luckily i was able to exit the freeway and was not in an accident because of this failure. my car had approximately 109,000 miles on it.

Car suddenly had a knocking sound, check engine light came on and as i was driving, the car loss power suddenly died and woudn't start back up. mechanic diagnosed that head bolts came loose and damaged engine. has been at mechanic since 11/27 with the engine being rebuilt. aprox cost at $7,600.

Turned the steering wheel to the right, and the airbag warning light came on. it’s a safety issue that needs to be addressed. if i’m ever in an accident will it deploy? this is ridiculous. waiting to get an appointment with the dealership.

Rear coupler parts. yes it is available for inspection on request. my safety was put at risk, #1 the rear wheels lock when turning, and makes a horrendous noise whilst turning. i live in a snowy state so this is very dangerous to have wheels lock up and have tires shredded. this is my third set of wheels as we just figured out the issue (coupler) this could cause accidents and hurt/injure/cause serious bodily harm to others. i have tried reaching out to the dealership but they said it is out of warranty and the dealership gave an outrageous quote. they have not inspected it but it has been reported to them. the vehicle has been inspected by a mechanic and confirmed it is the coupler, while steering and shredding the tires. there were no lights or warning signals, it just happened while turning.

After review by local body shops, the paint/primer on the body of our kia has been flaking off. this is s known issue by kia for multiple years with multiple examples of various kia vehicles with various color types. this is a concern as over time the raw metal will deteriorate, rust and cause further structural issues. the problem has been reviewed both by the manufacturer as well as multiple independent body shops as mentioned above. there were no warnings on the vehicle. the paint started to show cracks and then continuously started to chip and flake off the vehicle which is continues to do today.

Paint on ridge above driver side window began delaminating and completely eroded over a day. this happened while the car was parked without any rain or other impact.

Check engine light started coming on at about 39,000. miles took to local mechanic who preformed lots of repairs and called kia for information concerning engine issue. received notice of recall from kia on the hecu -instructing me to park truck away from home due to fire. check engine light back on again at 41,000 miles, took to dealership where they replaced the hecu and fuel pump and fuel lines. picked up truck and noticed when braking the truck shook all over and seem to almost stall when taking off. check engine was back on and the alert of the system telling me i had an engine failure. took truck back next day, again repairs of the pvb valve was done. someone drove the truck of 180 miles on a check engine light and unplugged the battery. got truck back and within 10 minutes the check engine light was back on and the system telling me engine failure and truck was unsafe to drive. truck now at another kia dealership, after many conversation with kia the representative instructed me to tell the dealership where the truck was that the truck had a recall (supposedly) fixed. called the dealership now tells me there is no fix for the hecu issue and they can not tell me the truck is safe to drive. i have not had the truck for now 4 months and kia doesn't know how to fix it. i have filed 4 cases against kia, they have not offered me a rental car or loaner and they do not have any expected date for me to get the truck back. i have files but it won't let me upload them for the receipts/ information from kia

Manufacturer failed to honor repair of seriously damaged engine due to a faulty distribution in oil causing a major engine failure. kia usa manufacturer is currently under massive lawsuits due to this issue and which involved the model we purchased. vehicle has very low mileage of 85085 and should be covered under the manufacturer's warranty of 100,000 miles. manufacturer claims they declined our claim because we failed to attend to a massive genetic form mailed to all owners in 2018. as a consumer we are simply asking they honor the warranty and replace and/or fully repair the damaged engine in our family suv.

Rear brake lights stay on while car is running. go off when car shut off

My suv has paint that is peeling off of the suv that is not due to damage or something external to the paints surface. the color is pearl white and has been documented by many owners of cars kia's with the pearl white paint color. the location on the passenger side a pillar is also a common starting point for this paint issue.

Car shut down driving down the road and spun a bearing.

Low beams have completely gone out and will not work. high beams and all other lights work fine. car burns oil regularly. 2 quarts every 2 weeks is required now ro operate the car. i have only had the car since 2020.

Paint flaking in large pieces off the car around the windscreen and roof.

I was told to submit a claim with you all by others facing the same issue with paint. i have had this car for nearly 3 years and am missing more and more paint every day. it’s missing on the hood as long as driver pillar. kia told me there’s nothing they can do. i see kia’s like mine all the time with the same issue.

Paint stated flaking significantly at 79k miles. it has gotten out of control and we keep this garaged and hardly drive it. i have read other kia owners dealing with the same issue. it's not normal wear and tear with the paint. it's large chunks of paint coming off.

On sunday 2-4-2024, at ~2-3am, my daughter & her boyfriend were driving her 2015 kia sorento on i69 near fishers in (67 miles from their home) when the engine rod bearings failed. driving at interstate speeds, they immediately pulled over to the shoulder. if traffic had been bad, this could have caused a deadly accident. this created an emergency roadside service issue. fortunately, my daughter's boyfriend was with her to help her through this anxious & traumatic event. it took a couple hours (in freezing cold weather) for them to figure out what to do. they called us (her parents) at 5am for assistance. they eventually got a tow truck to tow the car back to our hometown's kia dealer for service. on the next business day, the kia dealer diagnosed the problem as a blown rod bearing; the engine was locked up. cost to repair will be ~$5900 plus a $589 towing charge. quotes are included with this complaint. after some research, i discovered that faulty rod bearings is a huge problem on mid-2010's sorento 2.4l engines. the internet is full of customer complaints on this. in addition, there is even a theta ii class action lawsuit on this. the problem is that pervasive. i have contacted kia customer service (irvine, ca) and the kia theta ii customer service group. they explained that because they obliged by conditions of the theta ii lawsuit, which, for them was two mailings to dmv registered owners in summer 2018 & summer 2019 requesting owners to install an ecu software upgrade (followed by a 3rd mailing by the lawsuit handling firm: epiq), that their liability on this matter is covered. the previous owner did not open or see these letters. so this upgrade was not done on this car. to me, kia/hyundai acted in bad faith not to continue with mailings (once every 6 months) to all dmv registered owners until all registered cars had dwindled to very low numbers (<10% of initial sales). therefore, i think they are still liable for this safety & traumatic issue.

2015 kia sorento lx has large pieces of paint chipping off from the driver and passenger side pillars (between front and side windows). it started as a few small areas, but now when it rains large pieces of paint blow off and stick to the drivers side & passenger side window while i'm driving. i've seen many other kia's with the same snow white pearl color which have the same area of paint chipped. is this an issue which is covered by kia since it is so common? i have a new spot starting to chip on the passenger side door (added to the attached pics). this started about a year ago with a few small chips, but the pieces that come off now are getting larger. we had a full week of rain last week and i can see many large areas which are ready to come off and will do so next time i drive, esp in the rain. if the hood starts chipping and large paint chips were to blow on my front window during the rain that could be a big issue.

•the engine of my 2015 kia sorento experienced a catastrophic failure, leading to a loss of power and abnormal sounds while driving. it is available for inspection upon request. •the sudden failure of the engine posed a significant safety risk to both me and others on the road. without any warning lamps or messages, this malfunction could have led to a complete loss of control over the vehicle, endangering lives, particularly if i had been driving at high speeds on the highway. •yes, the issue has been confirmed by the courtesy kia service center in messa, where the vehicle was inspected and diagnosed with a crashed engine requiring replacement. •while the vehicle has not been inspected by the manufacturer, it has undergone evaluation by the authorized dealer service center, courtesy kia in messa. they told me that they have contacted manufacturer and that they declined any support because i am second owner and therefore their engine warranty only covers 60000 miles. •no warning lamps, messages, or other symptoms were present prior to the engine failure. despite diligently maintaining the vehicle and conducting regular services, there were no indications of any issues until the sudden loss of power and abnormal sounds occurred while driving. even upon towing my car home and parking the vehicle at garage, no warning lights were illuminated, further highlighting the unexpected nature of the malfunction.

Steering column separated while on cruise control at 70mph

I was on the highway with my family, when we started to smell smoke,and the car began to slow down i proceeded to get off the highway to pull over to the side the of the road oil light came on and some more signal came on .so my son told me to open the hood it was dark so i could not find the latch so he bent his head down and that’s when he seen fire he told everyone to get out the car.!,,,and we got away from the car that’s when the whole car blew up.very dramatic night in which i had my grand babies,the fire fighter believes it was electric all,my insurance i missed my payment day..so i had no insurance and i have no car.

While driving home from picking my children up, engine started making a knocking noise. no warning lights or indicators were illuminated. engine stalled while pulling down my driveway. took it in for a diagnosis. metal flakes have been found in the oil. 3.3l lambda two engine reliability is already being questioned.

Engine has seized. mechanic at local automotive shop stated that the engine seizure is due to engine burning oil internally. told me to call kia because they were aware of this problem due to safety recall. i reported problem to kia dealership but was told there was no safety recalls relating to my vehicle. check engine light has been coming on sporadically since 2018 along with my vehicle randomly stalling while idling in traffic. kia was made aware of these problems and did a diagnostic, stating that the light wasn't on during inspection. and there was no reason for stalling. also reported smell of chemical and fumes several times but nothing was found. when my vehicle reached 100k miles i was told by kia dealer that it is normal for the check engine light to stay on due to wear and tear/high mileage. engine seized while driving.

Weak head bolt threads that are easily stripped and causes excessive leaks

The 4 wheel drive and all wheel. during the first snow i went to use it because i live on the top of a large hill it i had no traction at all i was all over the road and had a terrible time getting out of the way of another car. my husband had to tow me up the hill into the driveway. it had worked last winter and i had no warning it wasn't working. i took my car to the kia dealership they confirmed it is the 4 wheel and all wheel drive and i could have it fixed for $2,262.15 and then they would guarantee the parts for the life of the car. only inspected by the dealership. the warning light did not come on till after i tried to use it during the snow storm. i already know there is a service bulletin on this issue and don't think that it is fair i pay for there issue and they will guarantee it after.

The contact owns a 2015 kia sorento. the contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound emanating from the engine compartment. no warning lights were illuminated. the vehicle was taken to the dealer, who was unable to duplicate the failure. the vehicle was not repaired. after investigating the failure, the contact related the failure to the remedy for nhtsa campaign number: 21v331000 (service brakes, hydraulic); the vin was included, and the vehicle was repaired. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 68,000.

Head gasket blowing

You forced kia into an extended warranty for an engine defect. they warranty 2016/17 models under wty035 but it also happens to 2015 models. i'm hoping this can be extended.

The paint is bubbling and blistering along with delmination in some area's. i see this is a known reoccurring issue with the snow white pearl paint on many other kia's as well. my car only has 31,000 miles on it and has been well taken care of with the exception of this manufacturer issue. first noticed a small delamination on the a pillar in 2019, now blisters are noticed and speading over many panels of the vehicle

Coolant leak, due to stripped head bolts.

1. the engine seized and lost total power at 74,795 miles due to faulty rod bearings manufactured by kia and due to metal shavings left within the engine compartments. yes, i have the vehicle in my possession. it is stored at my apartment garage and it is available for inspection. 2. i was driving my vehicle on the highway prior to sudden engine seizure and loss of power. the check engine light appeared for the first time on [xxx]. i immediately took my vehicle to my mechanic (same day on [xxx]) where it seized and lost complete power on the road. it had to be pushed into the mechanic's garage by hand. total loss of power of my vehicle could have resulted in a catastrophic accident and injuries to myself and others. i could have lost control of the vehicle and i could have been rear-ended or side-swiped at a high speed on the highway or the street. additionally, my vehicle was recalled due to a faulty hecu/abs module, which could have resulted in engine fire and it was recalled due to increased theft risk because my vehicle was manufactured without an engine immobilizer. kia did not notify me of any recalls nor did they notify me of their self-proclaimed and self-manufactured ksds and "product improvement campaign - p11802". kia corp (irvine, ca) only provided a sample letter on 11.13.23. 3. yes, the defect was confirmed by my mechanic, kia corp, and by the grand kia dealership in thornton, colorado. 4. yes, the vehicle was inspected by the grand kia dealership in thornton, colorado. grand kia confirmed that there was no rotation of the crankshaft and no power or codes detected upon scanning the engine. grand kia confirmed that the engine failure was due to their faulty rod bearings, but denied engine replacement because i did not upgrade my engine with their ksds/"product improvement campaign", although they upgraded my car with the ksds upon diagnosis to cover up. grand kia stated that engine seizure is not a safety issue. 5. yes, check engine light. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2015 kia sorento. the contact stated that while driving at an undisclosed speed, the contact noticed a popping sound coming from the steering column. the contact stated that the failure occurred while making a turn. the contact stated that the failure was intermittent at first but had become a persistent failure. the vehicle was taken to an independent mechanic where it was diagnosed with a fractured steering column. the contact was informed that the steering column needed to be replaced. the vehicle was not repaired. in addition, the contact stated that the independent mechanic had not provided a full diagnostic report. the contact was informed that the steering column needed to be disassembled to be able to provide a complete diagnostic report. the manufacturer was not made aware of the failure. the failure mileage was approximately 88,000.

See attached document for complaint

The contact owned a 2015 kia sorento. the contact stated that the vehicle was driven to a store, and when the vehicle was turned off, the contact saw smoke and fire coming from the hood. the contact went into the store to get a fire extinguisher and bystanders used their fire extinguishers and attempted to extinguish the fire. the fire department extinguished the fire. there were no occupants in the vehicle. no injuries were sustained. the contact stated that all vehicles were moved away from the fire, however, one vehicle was not moved. the contact stated that the vehicle was not on fire and it was unknown if there was damage to the vehicle. there were no occupants in that vehicle. there was a fire department report filed. there was a police report filed. the vehicle was destroyed. the vehicle was towed to the contact's residence. the contact discovered the nhtsa campaign number: 21v331000 (service brakes, hydraulic), however, the contact was not notified that their vin was included. the manufacturer was made aware of the failure. the failure mileage was approximately 147,000.

2015 kia sorento 3.3 gdi engine out of know where the car stalled on a hwy engine now knocks loudly was told it has to be completley replaced no warning or anything kia is saying its going to be 11k to fix

My car died when i stopped. no warning lights, no warning whatsoever. i had to push my car out of traffic. i was able to start it again after a couple minutes but immediately a knocking sound started. i was encouraged to get an oil analysis by my mechanic friend in which it states my oil is fine and describes the metal found in the oil and where it likely came from.

We were driving our car and it all of a sudden just stopped working. we luckily were able to pull over before it stopped completely, no noise, jerk motion or anything the engine just stopped. we had it towed to a mechanic who said our engine blew. it only had 140,000 miles on it but the repair/replacement we were quoted would have cost us more than the vehicle was even worth so we ended up having the car junked.

The car started shaking, it slowed down and stopped and all the lights on the dashboard came on and there was a loud sound and i turned the car off. i called towing, got my car back and took it back to the dealership. at the dealership they checked the car and called the warranty company who sent an inspector... the ethos group told me that there were some errors in the report and that they still couldn't give me information, after two weeks the dealership called me and told me the warranty denied the claim. the denial claim said it was the coolant hoses that caused the engine problem and overheating, but i bought the car from the dealership when it had 85,063 miles on it and it hadn't even passed the year when the engine blown off and the car had 100,381 miles and has regular maintenance at the dealer. before any lights came on on the dashboard it started shaking and slowing down and all the lights were on... how can they said the car overheated but no light of warning?

Large paint chips on hood and passenger door frame near windshield. smaller paint chips along hood. looks almost like an eggshell cracking and just started happening in the last couple of months.

My car has been giving me problems for about three months now and we’ve changed about four or five parts on the engine/transmission and it’s still acting up. we’ve called the kia dealership several times to alleviate the problem but they are giving us the runaround about the three recalls that pulled up for the 2015 kia sorrento and they saying that we have to pay $150 for diagnostic per recall, which i don’t understand that if it’s not our fault then they should cover the diagnostic and the recall. we’ve contacted them on several occasions about the situation with my brake lights being on after i turn my car off and they stay on until my battery is almost dead. they don’t want to fix the hecu i believe the electric short that kia have been experiencing. this car is the worst car i’ve ever had. i’ve never had to experience anything close to what i’m experiencing with kia. they are an absolute disgrace it’s almost like they’re trying to pocket diagnostic money for themselves because there’s no way i have to pay almost $500 for three recalls, that’s no fault of our own. if i had the money to get another car, i would. they told us that we can trade it in if we come with a higher down payment, but i’m not able to do that right now so i’m just trying to get my car fixed until i’m able to do so. please help us get our car fixed and the recalls serviced because andrew at kia country of savannah sounds like he’s irritated because we’re trying to get down to the bottom of them getting the recalls done. it’s like he’s just telling us anything to try to avoid doing the recalls. they also stated that when the car was dropped off, they didn’t find anything pertaining to the recalls whether y’all find anything or not you know that there are recalls for that particular car just fix it. please help. we are not gonna stop until the car is fixed. i’m gonna keep reaching out. i’m gonna keep calling up there to see when it can be done because it’s costing us money that we don’t have.

The paint on my suv began to peel off. i have pictures documenting the issue, and the car has been temporarily fixed. the safety of myself and others wasn't directly compromised. the problem has been confirmed by other kia owners experiencing similar issues with the same paint type. a body shop inspected the vehicle, but it hasn't been inspected by the manufacturer, police, or insurance representatives. there were no warning signs prior to the paint peeling.

Front doors are able to be open while the car is in gear and being driven, even after automatic doors locked when putting in gear. my grandson grabbed the handle and opened it and almost fell out while i was driving.

The contact owned a 2015 kia sorento. the contact stated while depressing the accelerator pedal to drive inside the garage, the vehicle accelerated to the highest speed unintendedly. the contact depressed the brake pedal continuously, but the vehicle failed to respond. the vehicle pushed a table of home items through the rear wall of the garage, hit several gas pipes, and then landed approximately 6 ft. downhill in the backyard, where it continued to accelerate. the contact then noticed steam coming out from underneath the hood and the vehicle stopped. the air bags did not deploy. the contact was able to drive up the backyard hill and enter the residence. the contact did not sustain any injuries. the vehicle was towed and totaled. a police report was not filed. the dealer and the manufacturer were not notified of the failure. the failure mileage was approximately 32,042.

The clock spring went bad with no warning

Ongoing issue with coolant mixing in the oil causing overheating in the engine. i believe this a safety risk as driving the vehicle for longer than 30 minutes causes the engine temperature to rise dramatically and risks complete engine failure, potentially when driving at speed. vehicle has not been examined by a dealer. we've just become aware this is apparently due to kia's known soft block issue.

There is oil leaking into my coolant. i had it flushed, hoping it was just a fluke. then noticed there was more oil getting into my coolant. i had the vehicle inspected again and they stated it was probably a blown head gasket, or a cracked head.

I previously reported an engine complained submitted on 9/14/2023, id 11544548. my engine started knocking while i was driving on a major highway without any warning lights or indications. a claim to kia was made as i was told by the kia dealership i would need engine replacement however kia offered no explanation as to why the engine failed nor any explanation or seemed to care one bit that i was on a major highway and this occurred without any warnings whatsoever. i understand there is current recall for some v4 engines of the sorento model i had and i firmly believe the 3.3l v6 engines should be investigated.

The engine started to sound weird and stopped in the middle of the road that couldve created an accident should there have been other vehicle iw as pregnant at that time we contacted kia and they wouldnt change the engine since we didnt replace the knock sensor but we never received the mail and they confirmed thag mail was not sent to us.

The contact owns a 2015 kia sorento. the contact stated that his vehicle had burst in flames while parked in his drive way. the contact called the fire department, however he was able to extinguish the flames using hand held extinguishers. the contact stated that the damage was contained to the front end of the vehicle, the engine compartment, the fire wall and the passenger front side. the fire department issued a report. the contact had not taken the vehicle to a local dealer. the vehicle was not diagnosed and was not repaired. the contact stated that the vehicle was towed to an impound lot. the manufacturer was not informed of the failure. the contact had searched online and related the fire to nhtsa campaign number: 21v331000 (service brakes, hydraulic) which was associated to his vin. the failure mileage was approximately 155,000.

The contact owns a 2015 kia sorento. the contact stated while driving approximately 55 mph, the brakes locked up, the steering seized, and the vehicle stalled. the contact stated that there were several unknown warning lights illuminated. the contact was barely able to pull off the highway. the contact was not able to restart the vehicle. the contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 106,000.

The paint is peeling on the hood, a post and roof of the vehicle.

Overtime the low beam headlights have become very dim. the bulbs have always blown a lot but i have recently replaced both bulbs and they are still very dim. i ordered high powered led bulbs and still the low beams are very dim. so dim you can barely see 10 feet in front of you when driving at night. i have to drive with the high beams on to see where i am going. research online shows this is an issues with the projector type headlights on these vehicle but no recall is there. the headlight are over $600 to replace for an off brand set. not something that should be going bad on a 2015 car.

The engine cut off while driving. the mechanic said the motor seized and needs $8k in repairs. kia said i missed a software update that is needed in order to be eligible for an extended warranty and they denied the repairs. i never received notice that a software update was needed.

With regular maintenance, at 138,000 miles my engine has a crack in the block and an inner oil leak that hadn't been previously detected during oil changes, which may have been a result of the check engine light that read camshaft issues just before it happened. all the other recalls and problems these kia engines have had i'm sure i'm not the only one with this issue.

In 2020, we started noticing the smell of engine coolant and the continuous running of the engine fan after shutting the engine off. the temperature gage never indicated any issue. we took the vehicle to the dealer to address the issue. upon inspecting the vehicle, it was determined that there was a failure of one of the engine block bolts, which cause the coolant to seep in to the engine block. the dealer stated the engine needed to be rebuilt, because the bock was not salvageable. we then contacted kia to question the failure and were told that the repair was not covered, because of the milage on the vehicle. in 2024 we received a recall notice, which stated they were now taking responsibility for the repairs and all we needed to do was submit documents showing the repairs were made. we did so, two months ago, however after submitting the documents kia has not given us a reimbursement or provided updates on the status of our claim.

The paint is peeling off vehicle "kia sorento 2015 iall over my car, my car color is: pearl white. it is just peeling off all of the sudden. i understand this is happening all over the world to kia/hunday car owners, including the usa and canada. even though kia has not issue a recall for this problem, they know is happening. i need kia to be responsable and paid for fixing this problem. i will not file a claim in my car insurance for this, because i did not create this problem, kia did.

What component or system failed or malfunctioned? the engine began leaking hot air bubbles into the cooling system, causing hot coolant to leak into the harness and parts of the car. is it available for inspection upon request? no, the manufacturer has responded that it does not cover the warranty because it is in another country, although the brand is present there. how was your safety or the safety of others put at risk? when heating the system there is a risk of burst hoses or catastrophic damage to the systems when driving and therefore risk of explosion or fire. has the problem been reproduced or confirmed by an independent dealer or service center? yes, through an independent service center in the country where the vehicle is currently located. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? mechanical technicians state that it is a factory defect. were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? no warnings, just hot coolant splashing onto the engine. kia sorento is a family vehicle, which we could not enjoy due to engine failures. considering the timely maintenance, the brand must respond for the risk we ran by driving a vehicle with a catastrophic engine failure.

I was driving and it started to make a knocking noise thays when i saw the engine light come on then my car turned off. i took it to autozone and 2 sensors are bad. i went to pep boys and they said that it needs a engine replacement and it falls under the tsd dates. i called my kia dealership and they said that they don't see any recalls on my vehicle.

While driving my 2015 kia sedona, was at a stop sign and began making a left turn. half way thru the intersecion the vehicle just stopped running. i managed to get half off the 2-lane road, blocking half off the road with traffic coming both ways. i was there approximately 45 before the tow truck came to tow the car to the mechanic's shop where he confirmed the problem was a common problem with the 2015 kia sedona. there was absolutely no warning that the vehicle was going to become incapacitated, no warning lights or messages prior to the failure.

The contact owns a 2015 kia sorento. the contact stated while driving 2- 4 mph on a bumpy driveway, the front end of the vehicle and the steering started shuddering violently. additionally, the contact had noticed that the steering wheel was abnormally loose, and there was significant play in the steering wheel. the vehicle was taken to an independent mechanic, where the contact was informed that the steering coupler had failed. the vehicle was not repaired. the dealer and the manufacturer were notified of the failure and informed the contact that the vin was not included in a recall. the failure mileage was approximately 65,000.

My engine is using excessive amounts of oil. i am having to fill the engine with oil in between my 3000-mile oil changes. no oil is leaking in my driveway. i just started an oil consumption test with a dealer and after driving it 1000 miles i brought it back to them as they asked, and the engine oil level had dropped by almost 4 qt. but after making some calls with kia regional they said they my car wouldn't have the engine replaced due to it not being in the recall. kia knows there is a problem with their engines and will not fix the problem.

Bought a 2015 kia sorento that is pearl white. got the car without any knowledge of the pearl white issues. for a beautiful color it is the worst paint job i have ever seen a manufacturer put out. the paint code is steadily flaking off and i'm finding new spots what seems to be daily now. my 2003 tahoe paint job is holding up better than what my 2015 kia paint job is. kia needs to fix their crappy paint job it's hard to enjoy this color when it's flaking and won't even stay intact

March of 2022 the engine stalled out and found out due to coolant leaking from head gasget area. put new engine in and july 2024 the new engine started stalling and knocking. no warning lights. in middle of busy traffic and died. rod bearings failed and metal shavings appeared in engine. need another engine but can't afford it. dealership said its manufacturer problem. i know other kia engines were covered under the problem with rod bearing but ours wasn't. this should be included

Was driving on the freeway and vehicle shut off doing 70 miles per hour. had to pull over in the dark on the side of the freeway and car would not start. has never had any problems with this before. i drive it to work and back everyday and no issues. it was very scary to sit on the side of the freeway for over two hours and 50 miles from home in the dark. i had to car the car towed to our home cost me almost 200.00. mechanic looked at it and believes it is an engine failure. there are metal shavings in the oil. i can not drive my car it is in my driveway and will not stay on. never had anything like this happen before. it is a 2015 with 106,000 miles.

The car is snow white pearl and the paint is delaminating from the car in a large area and is growing. there was no impact or damage to the affected area. this is on the exterior of the car on the passenger side pillar next to the windshield. this seems to be happen to a lot of kia/hyundais in that are white.

Problem: exploding panoramic sunroof in kia sorento 2015 i was driving on a smooth, paved two-lane road in a rural area. no cars were nearby (thankfully). car internal temp: 64. outside external temp: 64 (i specifically made note of this because i thought a temperature differential could explain the explosion, but my car has a digital readout of both temperatures, and they matched exactly.) sunroof was closed at the time, and i was not trying to open/close it. when the sunroof exploded, i heard a deafening, "exploding" sound. initially, i thought my car had been shot by a bullet, based on the sound. the loud noise caused me to swerve and quickly brake. fortunately, there were no vehicles nearby with which i could collide due to my erratic reaction. i pulled to the side of the road and got out to look. initially, i did not see any damage, but eventually, i climbed onto my seat and saw my sunroof had exploded up and outwards (indicating nothing had entered the car from the outside). photo available. i was on a road which bisects two agricultural fields (no nearby objects could have fallen or been thrown on my sunroof to cause damage.) the cause remains unknown, but i can rule out foreign objects hitting my car and temperature differential. i drove the car to the kia dealer and left it there for a week to have it repaired by kia representatives. repair invoice available. no other representatives inspected the car. there was no warning of anything - no lights, no message, no bell, just a sudden, incredibly loud noise. my canvas sun shield was closed at the time, and this prevented glass from making contact with my body, but there was a great deal of glass on the top of the sun shield.

The contact owns a 2015 kia sorento. the contact stated while driving at an undisclosed speed, there was an abnormal popping sound coming from the steering column. there was no warning light illuminated. the contact stated that the steering column became severely loose, and the steering wheel became difficult to turn. the vehicle was restarted. the vehicle was taken to an independent mechanic, and the contact was informed that the steering column might have failed and needed to be replaced. the contact stated that the mechanic had not completed a full diagnostic test on the vehicle. the vehicle was not repaired. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and a case was opened. the approximate failure mileage was 76,289.

I have the snow white paint, and it is peeling in several areas. hood, roof, and section that goes from fender to roof.

The lights dim way too quickly. hid basically is garbage. major safety issue since most people can’t afford to be constantly replacing their headlight assemblies.

Engine seized up. apparently it is common with kia engines

Paint peel, only happening on shiny white pearl coat.

Paint peeling and delaminating

I don’t know why, but i keep losing oil somewhere. i do my oil changes on time regularly and they said it’s burning oil fast and that that’s an issue with all kia.

Coolant and oil are mixing. coolant was over flowing from the reservoir. high oil consumption. oil was just topped off about 1000 miles ago and is very low on the dipstick now. coolant mixing with oil seems like the issue the 2016-17 3.3 v6s are experiencing with the stripped head bolts. head gasket/engine failure is imminent. extend the warranty to all 3.3 liters not just 2016 and 2017 (15 years/180,000).

The contact owns a 2015 kia sorento. the contact stated that on several occasions the front low-beam headlights failed and were no longer illuminated. the headlight bulbs were replaced but the failure eventually reoccurred. the contact stated that the failure had occurred on several occasions and the driver’s and passenger’s side headlights failed to operate as needed. the contact stated that on one occasion there was a burning odor inside the vehicle. upon inspection, it was discovered that the front passenger’s side headlight had failed to illuminate. the vehicle was taken to the local dealer who diagnosed that the passenger’s side headlight assembly had melted. no further information was available. the manufacturer was not notified of the failure. the failure mileage was 115,000.

September 2024, the engine cooling fan began staying on after shutting off the vehicle, and october 2024, we began to hear unusual engine noises and a bubbling sound from behind the dashboard. november 2024, we began to see intermittent poor performance with the hvac system, and then on [xxx], the temperature gauge climbed to h. we called matthews kia of greece, 4321 w ridge rd, rochester, ny 14626, and brought the vehicle in on 11/15/2024. matthews kia had the vehicle from 11/15 to 11/29/2024. they reported performing a coolant pressure test and block test but found no signs of a coolant leak. they opened a tech line case under warranty extension wty039, and they were told to release the vehicle. matthews kia informed us that the coolant reservoir appeared to have “an odor of alcohol” and some contamination, so we paid for a coolant flush at 140,438 miles (previous coolant flush was completed at 127,057 miles). we drove the vehicle for two more weeks. during that time, the check engine light turned on, and the temperature gauge would rise to h and then slowly descend back to standard operating position. we returned the vehicle to matthews kia on 12/13/2024, with 141,266 miles. they reported not being able to identify the source of overheating, and they indicated that the vehicle did not meet qualifications for the extended warranty under tsb #254. matthews kia suggested replacing the thermostat. this was replaced, and motor oil and coolant were topped off on 1/3/2025 with 141,280 miles. within ten miles of leaving matthews kia on 1/3/2025, the check engine light came back on. during the following week, hvac system also stopped blowing hot air and would frequently only blow cold air. the temperature gauge began rising to the h mark repeatedly on short trips (7-10 miles). we spoke with matthews kia on 1/16/2025, and returned the vehicle to them for further evaluation. the service dept at the dealer said they have no explanation and cannot diagnose the problem. formation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Kia had a class action lawsuit for rod bearing failure. the settlement appears to require a ksds (knock sensor) software update. this was a 'product improvement campaign', which would extend the warranty to 15yr 150k miles. kia mailed the letter to a previous address, failing to notify the owner. this should have been a recall. engine has seized, warranty claim denied. estimated repair over $9,000. kia failed to notify owner of the defect, only sending one letter, to a bad address. kia is dodging it's responsibility, the warranty claim is denied. this reeks. looking up on their website for recall information, it says 0 incomplete campaigns for vin number.

My kia sorento has the pearl white paint that began peeling 4 years ago. that is a known issue for kia vehicles made between 2013 and 2019. [xxx] . while this is not necessarily a safety issue, it is common problem that kia knows about. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

My car started shaking and making knocking sounds, pulled over and turned it off, tried to turn it back on and it shut off, had it towed to a family/friend mechanic he says my engine needs to be replaced. i’ve never had issues up until now.

The oil pump quit and kia had a service bulletin that indicated that the oil pumps were defective and 10 years or 180k they would repair. not may case.

The problem started when our car died while driving it. after a few different replacements, kia decided to replace the entire engine under a recall. after driving the car for a short period of time, the check engine light came on. i went to check the oil and it smelled overwhelmingly like gasoline. i took it to my mechanic who said the check engine light was coming on because of the catalytic converter needing replaced. and the high pressure fuel pump was leaking gas into the oil tank. he said that both of these reasons were because the engine was replaced and they should have all been replaced simultaneously under the recall. i did look it up and there was a second recall for 2015 kia sorentos who had there engine replaced, that the high pressure fuel pump should be replaced because it was leaking gas into the oil tank. however, kia told us we do not qualify for the recall because it was a different type of engine. but this is the exact same car and exact same issue, therefore i feel this should be included under the recall 17v-224.

In the last year i have had to replace my headlight bulbs at least 3 times on each side. my yearly mileage is only around 9,000-10,500. the body shop has tried different brands of bulbs, tried not having the automatic light setting on and only turning on when needed, etc. nothing seems to correct the issue and once i had them both go out within the same week. they go out so frequently that the shop has an extra set on hand now for when i call. i'm worried if i don't notice one out because i don't drive at night every day that i'll be without either headlight until i can get into the body shop yet again to have changed out.

I was driving normally in the garden state parkway when suddenly the “check engine light”, the “check engine oil”, and battery light lighted up causing me to almost losing control and the car shutting down.

Just purchased sorento and within a week a p1326 code came up. kia refused to look at car saying they are booked out for months hung up phone on me.got the same response from every kia dealer. had a mechanic replace knock sensor and the problem still exists and car not drivable. i'm a single mom with two infants and spent all my money buying this car. i did a google search on this car about it's dependability and it came back very dependable with engines lasting upwards of 300,000 miles. mechanic told me kia needs to replace engine as it falls under class action and lifetime warranty. kia will not schedule an appointment for me to bring car in. why are they not pulling these cars off road knowing they are damaged and continue stealing people's money ? this is destroying me and my family i may lose my job over this and i'll lose my apartment. again i'm a single mom and can't afford to be defrauded like this. these vehicles should have their titles branded if kia not going to repair them.

My 2015 pearl white kia sorento has had paint peeling off of the hood and front of the roof. it is getting really bad and there is rust and corrosion now. it's been doing this for a couple of years and it's really bad now. there is now reason for that. when i drive around i keep an eye out and i see sorento after sorento with the same exact problem -- paint peeling in the same spots with rust and corrosion starting. online you can find forums and a facebook page about it. it's an awful issue that starts out as a bad cosmetic issue and become an even worse body and safety issue due to the rust and corrosion. i will include photos from july 2023 to show how it was bad even back then. it's even worse now.

Engine died in the middle of the right of way suddenly and would not restart. knocking sound ensued when restart was attempted. within the previous 48 hours, the engine had been topped off with 2 quarts of oil. the dealership it was towed to to assess the issue confirmed they added an additional 3 quarts of oil during the assessment. they confirmed the engine would need to be replaced. mileage at the time of incident was 68k. kia corporate confirmed they would not replace the engine since there are 4 owners on the vehicle history, and the warranty expired at 60k miles as a result.

Monitor that displays defogger & defroster is not displaying information.......... this monitor is part of the vehicle's "multimedia system"......which displays :: gps, radio channels, heating, air conditions, defrosting-defogger..... i paid $700.00 & $65. 10/05/2018 to replace this same "navigation/ multimedia system".....vehicle mileage then was 48,600.... this unit stopped working/ no longer displaying information january 2021. then mileage of 87,000.. elk grove kia said i would have to personally pay to have the multimedia system replace. the new system only lasted approximately 1 year, 6 months..... i asked the kia dealership to replace or offer discount to replace this needed system.....the answer was no ! i said to kia dealer that obviously the product installed was inferior..(lasting less than a year....the reply was the dealer is not responsible for the products installed in kia vehicles. i made a complaint to the bbb national programs- auto line...re: kia2115737....bbb said my complaint does not qualify per their guidelines.. i am still without visual assist of the "multimedia system".....defogger/ defroster.., gps,

Tl* the contact owns a 2015 kia sorento. the contact stated while driving at 60 mph and approaching a highway exit, the contact slowed down. after entering the exit ramp, the accelerator pedal was depressed however, the vehicle failed to respond. there was no warning light illuminated. the contact slowly drifted to the side of the roadway and then had the vehicle towed to an independent mechanic to be diagnosed. the mechanic diagnosed that the engine seized and needed to be repaired or replaced. the vehicle was then towed to myrtle beach kia (4811 us-501, myrtle beach, sc 29579, (843) 444-8000) to be diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 91,000.

Tl* the contact owns a 2015 kia sorento. the contact stated that while driving at night, the low-beam headlights failed to adequately illuminate the roadway, causing a visibility hazard for the driver. the vehicle was taken to wallace kia located at 3131 se federal hwy, stuart, fl 34994 who was unable to determine the cause of the failure. the dealer recommended that the headlights be upgrade to led lighting. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 25,000.

The paint on the vehicle is peeling rapidly. it originally appeared to possibly be a chip but it is happening all over the vehicle and continues to spread. the vehicle is washed regularly and there is no reason the paint should be peeling like this.

While i was driving on the highway in the rain, i noticed small objects hitting my windshield. once the vehicle was parked i noticed there were several points on the body of my car that the paint start peeling. no rocks or other objects were hit during the drive just faulty paint (kia sorento 2015 pearl white) on the body of the car. it has since become worse in these areas with rust starting to form in certain spots and continues to hit the windshield during driving.

While driving my car down the freeway going 77mph my car failed to shift while going up a hill and started making a knocking noise while in cruise control. then out of cruise control the car made a loud bag and pop and smoked. we pulled over and the car motor had then been seized and would not start. kia motor is declining to replace my motor based on the product improvement campaign of 18v907000 because they state that i failed to have the car inspected with this campaign. kia motors told me that they sent the product improvement campaign notice to the previous owner in 2018 but that it was still my fault that the inspection was not done and the knock sensor wasn’t added. i let them know i knew nothing about this because i never received the letter because it was not sent to me and i was not notified and the consumer affairs supervisor said it was still my fault for not calling kia when i purchased the car in 2015 to let them know i am the new owner and to give them my information.

My low beams are very dim and it is very hard to see the road at night. i can't see to drive at night.

While driving my vehicle, the engine "shut off" and the vehicle suddenly stopped running. i was able to get the vehicle to coast somewhat off the road at a round-about. i had my 3 year old daughter in the vehicle and it was very cold. i was told later the engine had seized and there were metal shards dispersed all over the system. when i looked into this issue, many kia vehicles have had recalls on engines with this exact issue, but my vehicle is not included in these recalls. my vehicle has around 70,000 miles on it and i still owe 8000$ on the vehicle, while my repairs will be around 6500$. i have done all routine maintenance on the vehicle and had my oil changed and fluids checked two weeks prior to this incident.

Tl* the contact owns a 2015 kia sorento. the contact stated that while driving at various speeds, there was an abnormal clicking sound coming from the steering wheel. there was no warning light illuminated. the contact also stated that while driving at various speeds on an uneven surface, she loss control of the steering with the wheels vibrating uncontrollably. the contact had taken the vehicle to an independent mechanic where she was informed that there was a technical service bulletin on the vehicle for the steering column. the contact then took the vehicle to gossett kia (1900 covington pike, memphis, tn 38128) where she was informed that a diagnostic test needed to be performed to determine the cause for the failure. the manufacturer was not notified of the failure. the vehicle was not yet repaired. the failure mileage was unknown.

Tl the contact owns a 2015 kia sorento. the contact stated that while driving at various speeds, there was an abnormal clicking sound coming from the steering wheel. there was no warning light illuminated. the contact also stated that while driving at various speeds on an uneven surface, she loss control of the steering with the wheels vibrating uncontrollably. the contact had taken the vehicle to an independent mechanic where she was informed that there was a technical service bulletin on the vehicle for the steering column. the contact then took the vehicle to gossett kia (1900 covington pike, memphis, tn 38128) where she was informed that a diagnostic test needed to be performed to determine the cause for the failure. the manufacturer was not notified of the failure. the vehicle was not yet repaired. the failure mileage was unknown.

Clunking when turning steering wheel, large vibration, auto repair shop says steering sector shaft needs to be replaced

After replacing bulbs, headlights, especially low beams, are dangerously low. very low visibility at night and even more difficult to see when there is oncoming traffic and when it is raining. this morning on my way into work it was raining and almost missed a curve in the road due to low visibility. i slowed to make the curve and hit a patch of water (again, because of the low visibility i did not see) and hydroplaned almost hitting a vehicle coming from the opposite direction. fortunately i did not overcorrect and regained control before a collision took place. there have been several other times when i could not see the turn coming up or entrances to exit ramps on the highway. my hope was that changing the bulbs would help, but even with getting the brightest bulbs at the auto part store, the lights are still just as dim. in doing research, i am finding that this is a comin issue with these vehicles.

I have a 2015 kia sorento white pearl finish. paint started chipping on it last year and just noticed a few weeks ago after washing it that chunks of paint started coming off above the windshield and on the hood. i had just fixed chipping above the windshield a week prior.

Vehicle lost power while driving. there were no warning lights, no check engine lights. daughter in-law was driving vehicle. she made it home with vehicle. my son looked at vehicle when he got home from work. he found oil to be low, oil was changed in january. no signs of oil leaking. he removed oil filter and found metal shavings in oil. my son is a small engine/diesel mechanic. he hooked up his code reader, error readings were related to cylinder bank. they had vehicle towed to closet kia dealer, about 70 miles, verdict from dealership needs new engine at tune of $10,000. my son cannot afford a $10,000 repair bill, he had the vehicle towed home. the vehicle has about 125,000 miles on it. my concerns with this are why no warning or check engine lights? my second concern is that the kia recall and class action lawsuit and subsequent settlement maybe should have included the v6 engines. kia is known for engine problems. and maybe i can't even be the one to enter this report since i am not vehicle owner but i am not willing to rollover and give up. my son just wants to be rid of vehicle and try get out from under the $8,000 he still owes on loan. i think this is a continuation of the engine problems kia has.

Original white pearl paint on body of car is peeling off in big chunks, there must be a problem with the paint or painting process kia used

I noticed my 2015 kia sorrento was idling very hard. this stopped momentarily and then began again and the engine light began flashing. the vehicle struggles to accelerate and i turned the vehicle off. upon inspecting there was no oil leak but little to no oil in the engine and no indication of a problem. the vehicle was routinely oil changed and maintained.

I was told by the dealer that my wheel speed sensor needs replacing. i checked online and kia issued a recall for this but was told that my vin# wasn't on the list and i would have to pay for the full repair. i checked a number of online forums and though it seems that kia has issued a recall but then knowingly removed a number of vehicles by vin# from recall list. the dealer wants to charge me $310 for the sensor and $270 for the labor. this need to be investigated and the company should cover all vehicles issued as they ran a campaign to cover the wheel speed sensor before corruption then purposely excluded vehicles from getting the repair and now has damage to the sensor.

It started with a small spots on the front edge of the hood. that spot gradually grew and more spots started peeling. the next came on the driver's side on the frame of the windshield then on the passenger side. pieces of paint just peeled off. there's about a good 8" long patch that has no paint and it's still flaking. the piece of paint that came off was so thin and brittle, i couldn't believe it. it just seems like the undercoat wasn't good and didn't fuse with the paint when it was applied. i don't know if i'm going to have to have the entire suv repainted.

A few months back, maybe osept/oct my abs light, tire pressure light came on (yellow) and i had it checked and they said it was a wheel sensior and its very costly so as of yet it hasnt been fixed. now yesterday my brake light at the bottom of my dash came on (red) and its a double and said break. i dont know why im having so many problems with this car but it will be my last kia. i own 2 and both have had problems and i keep both serviced on time and get what is needed done

Tl* the contact owns a 2015 kia sorento. the contact stated that their son was driving at 55 mph and stopped at a red light when the contacts son proceeded to drive after the light turn green, they saw smoke coming from underneath the front hood of the vehicle. the contacts son pulled the vehicle over to the side of the road. the contacts son and his girlfriend got out of the vehicle and another driver pulled over stated they saw fire coming from the rear underneath of the vehicle. the other driver had a fire extinguisher and extinguished the fire from the underneath the front hood and under the vehicle. no warning light illuminated from the vehicle. no one was injured, the fire department did arrive to the scene but there was no fire report filed. the vehicle was towed to the contacts residence. the next day the contact called the local dealer martin kia (289 e cleveland ave, newark, de 19711 phone: (302) 738-5200) and had the vehicle towed to the dealer where the contacts insurance company inspected and diagnosed the failure as mechanical failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 117,000.

I noticed my 2015 kia sorento with white pearl paint is chipping and coming off in several places. i have fixed a few with yhe kia white pearl touch up paint. i noticed today three more areas that are chipping. two above the windshield and one large chipping area on the hood. the chip on the hood looks like it is bubbling up. this is not rock damage.

After my 2015 kia sorento sx was recalled for faulty engine; it was rebuilt. however, my car has recently stalled while driving and i had to get it towed to the dealership. i was told there was another engine oil leak. they claimed to rebuild the engine, but i am having the same exact issue. i have had nothing but issues since purchasing this car. this is a very dangerous problem, and could have resulted in a fire causing serious bodily harm or worse. i am asking for another recall, because apparently the first time they allegedly fixed the faulty engine was to no avail as i am having the exact same issue as i had prior to the engine being rebuilt. the problem has not been remedied. i also read several news articles where there was recent recall on the kia sorento models as well as several others. however, upon searching to check if there was in fact another recall, there is not. this is confusing and i would like to know what is going on as several news articles state indeed 2015 kia sorento has another recall.

Took my car to the mechanic for a second opinion regarding low beam lights shutting off when i turn on the high beams. this occurred frequently when using high beams. also, my headlights (low beams) consistently burnt out. had to install 2-3 new bulbs in each headlight (within 1 yr.). mechanic said problem is more than just the lights, the knock sensor was bad and needed more work than what they were willing to do and recommended me going back to kia. driving home from my mechanic, i was on the surface streets to get on the freeway, a knocking noise occurred when accelerating, sounded like it was going to throw a rod, which led me to check the oil. my oil changes are completed on schedule and was not due for another oil change for 3,000 miles. the oil was bone dry. i put in 4 quarts of oil and drove on surface streets, back to my mechanic. mechanic said it is about to throw a rod and that i needed to drive it slowly and get it to kia. as i drove the car home on the freeway, i was in the number one lane, passing a semi-truck in the number two lane, car started shaking, all the lights started blinking, the orange steering wheel warning light went on and the entire car completely shut down. i had to coast to the shoulder on the freeway. i had no hazards or blinkers. tow truck arrived and checked my oil, he said there were metal shavings and barely any oil. towed the car back to the mechanic and they said i needed a new engine. had the car towed to my home and it now sits in my driveway. prior and during all of this, not one time did any warning lights on the dashboard go on (other than the one steering wheel light when the car shut down).

Paint delaminating, not due to rock chip or weather. is very common in this specific paint color on this specific model (pearl white, kia sorento)

My paint began to peal around the frame of the windshield. when i inquired at kia, they claimed that because it was a pre-owned car and i had past my warranty of mileage (because it was a pre-owned car) there is nothing they can do for me. i inquired at a local paint shop and was informed that the seal failed over the paint, causing a de-lamination issue. clear evidence shows that my car has never been re-painted and this is in fact a manufacturer malfunction. however, kia still refuses to assist or take ownership of this defect. meanwhile, my car continues to peel at a rapid pace. even when i take to get my car serviced, mechanics are unable to perform routine maintenance due to the paint chipping off in their tape and other supplies.

The paint on my 2015 kia sorento coming off in numerous spots throughout the vehicle. the worst spot is just above the windshield on the passenger side. i’m afraid this will lead to the bare metal rusting, causing leakage around the windshield or even worse, weakening the integrity of the roof and the area surrounding the windshield. the vehicle is painted white metallic. i have noticed many other white kia products having similar issues. i contacted me dealership and was told they are aware of the problems but it’s not a recall. we purchased the extended bumper to bumper warrantee but we were told by the dealership that paint isn’t included. i first noticed the issue in the first few years of ownership but the issues have continued to get bigger and have occurred in other places on the vehicle.

Gossett kia on mt. moriah in memphis, tn replaced my engine in 2019 due to a recall but after my engine was replace my check engine light has constantly been coming on. i have taken my kia sorento back to the dealership numerous time only to be told that i am not putting my gas cap on right or tat my gas cap needs to be replaced. i have purchased 3 gas caps from this dealer ship. i will be driving down the street and the check engine light will just come on. this issue did not start until they put in the new motor. however no one at the dealership checked the censor. i have replace numerous parts on my car and all the replacements were done at the dealership. i have requested from the dealership a print out of all the repairs to my kia and as of today's date i have not received it. i have mad the request 3 times. once over the telephone and 2 times in person . i feel defeated but i am not giving up. they need to find out what the problem is. i am 71 years old and they seem to think i don't know what i am talking about. my name is [xxx] and i live at [xxx] my phone # is [xxx] i have an appoint to take my truck to kia again to check the engine light 01 08 2020. if they had checked the censor when t his first happened it would probably still be covered under my warranty. now i will probably be out of pocket to replace the censor. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2015 kia sorento. the contact stated that after starting the vehicle, a revving noise was present coming from the engine and the vehicle would not properly accelerate while depressing the accelerator pedal. also after using the remote starter to start the vehicle, the engine would not turn-off. the vehicle was taken to an independent mechanic who replaced the starter however, the failure persisted. the local dealer bayside kia located at 3188 crain hwy, waldorf, md 20603 and the manufacturer were notified of the failure however, no assistance was offered. the failure mileage was 118,000.

When driving at night, the headlights are very dim and do not project far enough ahead to see the road to be able to see. the bright lights must be on in order to properly see, however they too are not what they should be. the bright lights when on, are more of what the dims should be. all new headlights(bulbs) were installed and did not make any difference. the car has been like this ever since it was purchased. it is unsafe to drive it at night, especially when it is extremely dark at night and/or driving in wet/fog or snowy weather. lights are so dim you would be unable to see deer far enough in advance to safely slow down and avoid them. this problem is the case on all roads except city streets that are lighted. i purchased this vehicle on 11/22/2019

Tl* the contact owns a 2015 kia sorento. the contact stated that while her mother was driving 30 mph, the vehicle stalled with the check engine warning light illuminated. an audible engine failure warning and a no service message appeared on the infotainment system. the contact drove the vehicle to suntrup kia south (6263 s lindbergh blvd, st. louis, mo 63123) for the vehicle to be repaired under nhtsa campaign number: 20v519000 (service brakes, hydraulic) and was informed that the recall could not be serviced since the computer systems were down. the contact then contacted the manufacturer, who confirmed that the computer systems were down. the contact was advised to stop driving the vehicle as there was potential for the vehicle to catch on fire. no further assistance was offered. the failure mileage was 68,405. parts distribution disconnect.

I logged into credit karma looking at my car details and saw there was a recall on the traction. ive noticed my traction light on in the car; however, did not think anything of it as the button was pushed in as normal. the light is on consistently.

I have had complete engine failure while driving and also paint chipping in several areas.

Went got my oil changed.the tech said you have a rod knock the sorento only 80.000 miles on it.

Tl the contact owns a 2015 kia sorento. the contact stated that after starting the vehicle, a revving noise was present coming from the engine and the vehicle would not properly accelerate while depressing the accelerator pedal. also after using the remote starter to start the vehicle, the engine would not turn-off. the vehicle was taken to an independent mechanic who replaced the starter however, the failure persisted. the local dealer bayside kia located at 3188 crain hwy, waldorf, md 20603 and the manufacturer were notified of the failure however, no assistance was offered. the failure mileage was 118,000.

Starting a year ago, the paint on my 2015 vehicle (less than 60k miles) began to flake off. i have the kia pearl white color and my story is consistent with the hundreds of other cases online. the paint flakes off with pressure from a garden hose. i keep my car clean and detailed (twice a year). there are no dents or marks at any of the locations validating that this isn't damage from a rock or road debri. i have taken my car to several paint and body shops and they all recommend the paint be removed completely as my only option of repair because the orginal paint is not bonded properly to the body. kia refuses to admit that this is a defect.

While driving approximately 50mph in my sorrento the car hesitated and stalled when i pressed the gas to pass a car next to me. ithe felt like a slip. i wasn't sure what to make of it, but over the next 4 days it started happening more frequently. i went to turn it on the 4th morning and a cloud of white smoke came out of my tailpipe. i decided it needed to go to kia immediately. my sorrento is a 2015 with 27xxx miles on it. this is not what i expected from a new car. i brought it to kia and was called 10 minutes after i received my courtesy ride back. i was told a diagnosis was sludge and they needed maintenence records. i brought my receipts (which i had to have my mechanic type back out as i hadn't saved any reciepts). when we brought those in i had a spare key to my car and noticed it was in the parking lot. i checked under the hood only to discover they hadn't even pulled the valve cover on the car (i know this because there was a dead wasp frozen to the top of the bolt you need to take off to remove the cover that was there when i brought it in). they informed me that they opened the cap and that's how they knew even though initially on the phone they said they pulled the valve cover. they took my service papers and called me the next day to say kia won't cover it and rejected my records. my mechanic is a licensed mechanic. no reason given for the rejection. they say we will be responsible for engine replacement but still can't give us a diagnosis other than "sludge". so much for their "best warranty in the business". *tr

Tl* the contact owns a 2015 kia sorento. while driving 45 mph, the vehicle stalled without any warning lights illuminated. the vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced due to low oil maintenance. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 62,000.

Car was parked,i locked the child safety lock,on back door now it will not open,this should be a safety issue

As found with many other complaints online regarding the sorento, the parts inside the door handle broke and the door handle fell off when i attempted to open the door. all the parts inside, including the door handle are plastic and, apparently defective. you cannot get into your car. if the handles fall off while driving, it can hit a following car and possibly cause a casualty.

Tl* the contact owns a 2015 kia sorento. while driving approximately 10 mph, the vehicle shut off and the oil warning indicator illuminated. the vehicle was towed to the dealer (myrtle beach kia in myrtle beach, sc) where it was diagnosed that the failure was due to an internal engine failure. the dealer recommended that the engine needed to be replaced. the manufacturer was made aware of the failure and stated that the warranty applied to the original owner only. the vehicle was not repaired. the failure mileage was approximately 73,864.

The wipers and headlights would randomly come in and out of working conditions. you don't know when wipers are working until it starts raining so it was very dangerous. we had to pull over and either wait for the rain to stop or wait until the wipers started working again. the backup camera also comes in and out. you can see the screen warning you to be careful but the camera itself is absent. the door handle fell off onto the floor with no prior warning. no one hit it or anything. we opened the backseat in front of our home then drove to the airport and tried to open it again and it fell off onto the ground. the top of the door handle and parts inside that make the handle work. and now most recently our ac is not working properly coming in and out of proper function, nor are our headlights working again. you don't know when headlights are working until you need them so we used fog lights instead as evening just set and we couldn't wait for the sun to come out to continue driving. for a brand new car there are many issues with this car, otherwise we love it and the way it drives and brakes so well.

(amendments to odi#s: 10668775 & 10663356 - update) on 12/01/2014, i was in a 2015 kia sorento lx (enterprise insurance rental) traveling on crabb river road, (a city street) sugarland, texas. i fully stopped at the traffic lights because it was red. once lights turned green, i put the vehicle in motion by stepping on the gas pedal to accelerate but the car felt really sluggish so i gave it more gas in order to gain enough speed as i was about to go over some railroad tracks (approx. 55+ mph) which were on a road that was on an incline. right as the car reached the tracks, the engine stalled, the steering wheel locked and i lost all control of the vehicle and it dove into a ditch; plowed directly into a steel billboard pole which was cemented into the ground because the brakes became unresponsive. there were no warning lights on the dash prior to the crash. even though i was fully buckled, the seatbelt did not prevent my head from violently hitting the windshield and bouncing off the steering wheel since none of the 8 airbags deployed. i suffered near fatal injuries including a broken back (l2 fracture), spinal cord, head, eye, chin, jaws, neck and hip; broken teeth, permanent disfiguration (18 stitches), some vision & hearing loss from nerve damage and ptsd, mental anguish, chronic migraines, extreme stress, terrible recurring nightmares, etc. i'm a 5'2" woman and my chest was pinned to the steering wheel upon the impact with the pole and the fire dept. had to free me and lift me up to the emts. i was transported to the er of a hospital by ambulance and later transferred to the trauma unit of memorial hermann hospital due to the severity of my injuries.

37000 miles , short 120 trip, oil checked before starting, 110 into trip, loss of power,,rod knock, engine seized, towed to closest garage. nom at lexington ky. kia waiting on the battle of warranty to began waiting for the lo

We were traveling 64 mph on interstate 75 south (it was raining hard), when we were hit from behind at 75-78 miles per hour by an f150 truck. our airbags did not deploy which caused us to hit the steering wheel and dashboard. at the rate of speed we were hit, the bags should have deployed. our sorento had over $9,000 in damage to the rear. the bags are a malfunction, as far as we are concerned.

Driving vehicle in town at approximately 40 mph. engine lost power and shut off. was able to coast out of traffic and off the side of the road. would not restart. had vehicle towed to local kia dealer where they proceeded to tell me the engine had locked up and this only happens due to poor maintenance and sludge buildup in engine. they did an inspection and found engine to be clean and a rod bearing had failed causing the problem. they replaced engine under 100k mile power train warranty.

Engine locked up with no warning lights or other indication it was happening. vehicle was driven to store and parked. came back out and it wouldn't start. towed to dealer. dealer says excess sludge in engine even with regular oil changes. vehicle has 72,819 miles and dealer is stating it will not be covered under 100k power train warranty. pictures of engine do not indicate excess sludge.

The headlights are so dim that the road is not visible. my cars' light meter value is 77lu compaired to a nieghbors' headlight value of 489lu with the same lights. this low headlight output value makes this car unsafe to drive in low light situations and at night. the local port charlotte, florida dealers' service manager said that there was no problem with my headlights. p.s. the service manager did not use a light meter. he "eyeballed" it in the parking lot in daylight.

V6 engine stalls randomly when accelerating into or across traffic. . kia service dept. unable to find cause with using electronic testing equipment. stalling is random and unable to replicate with service dept personnel. a real safety issue.

We started having problems at about 20,000 miles.the car was pulling as we tried to accelerate and smoke would blow out of the tailpipe. we took it into the dealership in which they stated we had sludge in the engine. they stated to maintain regular oil changes, but we would need a new engine. 4 months later they did an oil change and stated the oil was clear of sludge. within 2 weeks, we heard a loud banging sound from the engine, it got louder and was barely going 5 miles/hr. we were on a major road and were able to pull into a parking lot. we had it towed to the dealership (central kia of plano). without even looking at it, they said it was the sludge in the engine and we needed our engine replaced ($7000). they would not even look under the hood until we paid them $400 to open it up. they stated the work would not be covered under our warranty even though we are only 2 years into it and around 30,000 miles. i called kia consumer affairs (800-333-4542) and they contacted the dealership and that's when they finally opened the hood and found sludge in the engine. they took pictures and sent it to kia "tech" in which our claim was declined due to "lack of maintenance". we provided receipts for our oil changes. they did not accept 3 of them because they did not have a "po#" and they did not accept 2 of my credit card receipts. i told kia consumer affairs the 2015's are having the same issues as the recalls 2011-2014. she stated the dmv is collecting information on the 2015's. everyone call consumer affairs!! there is an engine problem with the 2015's and kia is not standing by their warranty. we have not been provided a rental car. i have also escalated this issue to kia's "escalation dept" in which they stated to get them more receipts and "tech" can review the case again! i have gathered more receipts including how often we were putting oil in between oil changes.

We had just left home, and were driving at approximately 40 miles per hour, and no "warning lights or indicator lights" came on, we lost all power about a quarter mile away. coasting to the side of the road and called for road-side assistance. had vehicle towed to dealer, and was told it was engine failure, due to seizure of engine.

Tl* the contact owns a 2015 kia sorento. after the vehicle was parked, the key failed to remove from the ignition switch. the failure occurred without warning. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 18,000.

Kia dealership rotated tires. rear driver side tire flew off vehicle within 2 blocks of dealership service department. all lugs missing. extensive damage to rear end dealership claims all lug nuts were properly attached and the attachment was witnessed by 2 technicians. if this is true the wheels can fly off of this vehicle at any time. i want them to video all future wheel service and recall all previous work. they could kill someone.

Our vehicle has 32k miles on it and the rotars are already worn down. the vehicle starts shaking when movin and braking. we bought this car new from a dealership. did we buy a car with defective rotars. when turning the steering wheel while moving on a city street it often makes a cracking sound.

Tl* the contact owns a 2015 kia sorento. while driving approximately 40 mph, the vehicle suddenly jerked and stalled. there were no warning indicators illuminated. the vehicle failed to restart and had to be towed to the nearest dealer. it was diagnosed that sludge was present in the oil reservoir, which caused the engine to shut down. the vehicle had to be towed back to the state of residence and the dealer diagnosed that improper oil changes were performed. the engine had to be replaced. the manufacturer was notified of the failure. the approximate failure mileage was 70,000.

I had to ride in my own backseat for the first time today. the rear seat belt goes across my neck and i am 5 foot 8 inches. looked over at my daughter who is 5 foot and it was just as bad for her.

The suv has been having white smoke coming from tailpipe and the car has been pulling. it makes ugly noise when we try to accelerate on the freeway and pulls. the oil light isn't coming on to tell us when the oil is low even if it's not time for a pil change. we seem to notice that the car is burning oil more frequently than a normal vehicle. also notice sludge when we check the oil even if we had just had a oil change it seems to come back. the dealer keeps telling me there is nothing wrong with it. they tell me they can't find anything wrong.

Returning from a trip to california, the kia had just turned over 30000 miles on the ks turnpike when the engine oil light came on. we stopped and checked the oil, it was fine. we had had the oil changed before the trip so it had less than 3000 miles. after checking the oil, we resumed the trip. within a mile we heard a knocking sound, the car died, we pulled over and the car engine was on fire. called 911, within 15 minutes the firemen arrived and extinguished the fire. one of the firemen said it looked electrical and seemed to be centered in the front of the engine, the fan blades were melted and all wires and all rubber hosing melted. kia refused to cover the warranty and the insurance company said the car was totaled. i've enclosed picture of the fire and the damage.

I was driving down the road with my 4 children in the car at 45 mph when all of a sudden my car completely lost power. luckily i was able to coast to the side of the road. it was over a 100 degrees outside and my 4 kids under 6 had to sit and wait on a ride in the heat. the car has 40,000 miles on it and has had 7 oil changes, of which i have provided the receipts for. there is engine sludge despite the fact that the oil was changed more frequently than the manual suggested 7500 miles,

The vehicle was in motion 35mph when suddenly all the lights in the panel flashed and the vehicle came to a complete stop. the dealer diagnosed the car with engine failure . they refused to cover the damage under warranty and claim that is due to lack of maintenance even though we provided them with service records. this is a faulty engine and kia is refusing to stand by their product.

My car shows airbag signal however i never involve in any kind of accident and also when i turn on ac it blow hot air and my backup camera not working

Car was driven a night and headlight were terrible. vaguely lights a a road sign on a dark street at 100 yards. both bulbs have been recently replaced. seems to be very common with these cars. contacted kia and got no help other than take to dealer and pay service fee. others have received no help. usual are told it is just the way these lights are. these light will not light a closed garage at night.

Got home after driving 20 minutes from work and i notice a good portion of the white paint has peeled off on the passenger side a-pillar by the windshield. upon close inspection, the paint looks like it's chipping off and eventually getting peeled from the body by the wind while driving. nothing appears to have hit the area and it was a clean peel of the paint

Tl* the contact owns a 2015 kia sorento. the contact stated that while operating the vehicle smoke was present coming from under the hood. upon inspection it was determined that the brake fluid was leaking onto the exhaust manifold. the cause of the failure was not determined. the local dealer coral springs kia located at 9330 w atlantic blvd, coral springs, fl 33071 and the manufacturer were notified of the failure. the contact indicated that the vehicle was recently inspected under the nhtsa recall campaign number 20v519000(service brakes) but the failure had occurred after the recall inspection was performed. the failure mileage was 224,000. *js

Low beam lights go off/on randomly. sometimes will work for a while and then one or both lights will go out. when the dust cover is removed and the light socket assembly is touched, then light will come on. however, moving the wires or socket assembly does not cause light to go out. then the light later randomly goes off. also, i have replaced many low beam bulbs. this is a serious safety problem.

I was returning home from a trip (traveling @~70 mph) when i suddenly lost all power and had to coast to the shoulder on the sb 5 fwy. i was fortunate as there were many large trucks and other vehicles which i was able to avoid. as i came to a stop the car shut off and i was unable to restart it. 12 hours later and hundreds of dollars in towing fees, i had my mechanic take a look and was told the engine had seized. what!!! i had recently had a scheduled oil change and was not due for a couple of thousand miles. this all occurred without warning: no check engine light, low pressure oil indicator, or even overheating temperature. waiting to get it back from my mechanic where i will park it and continued to make payments on a vehicle that cosmetically looks great but is worthless. quick quote for new engine and labor is about 6 to 7k. i have a feeling this is the beginning of a nightmare that starts with a k and end with an ia.

My engine died while passing a vehicle on my way to work. no warning light, no knocking sounds, nothing. it just died. had to get in front of vehicle i was passing and coast to the side of the road. would not restart. sat in the cold for 3 hours without heat on a desolate road with no cell service. no town within walking distance. my mechanic said the motor is locked up and i'll need a replacement. 103,825 miles on it. warranty ran out at 100,000 miles. apparently this is common in these vehicles and kia is involved in a class action suit for this and other malfunctions. called kia and they were not helpful at all. i'm a nurse carrying for covid patients and have no vehicle to get to work. i still owe $13,000+. i bought it in 2018.

Gossett kia on mt. moriah in memphis, tn repaced my engine in 2019 due to a recall but after my engine was replace my check engine light has constantly been coming on. i have taken my kia sorento back to the dealership numerous time onle to be told that i am not putting my gas cap on right or tat my gas cap needs to be replaced. i have purchased 3 gas caps from this dealer ship. i will be driving down the street and the check engine light will just come on. this issue did not start until they put in the new motor. however no one at the dealership checked the censor. i have replace numerous parts on my car and all the replacements were done at the dealership. i have requested from the dfealership a print out of all the repairs to my kia and as of todays date i have not recieved it. i have mad the request 3 times. once over the telephone and 2 times in person . i feel defeated but i am not giving up. they need to find out what the problem is. i am 71 years old and they seem to think i don't know what i am talking about. my name is denon harris and i live at 1277 gill in memphis, tn. 38106 my phone # is 901 303 2549 i have an appoint to take my truck to kia again to check the engine light 01 08 2020. if they had checked the censor when t his first happened it would probably still be covered under my warranty. now i will probably be out of pocket to replace the censor.

My 2015 kia sorrento has paint that is chipping off in large chunks around the winshield and the hood. this issue has been happening for a couple of years now. i spoke with kia consumer assurance and they informed me that the only models covered is 2011-2014. i purchased my kia sorrento in april 2014, although it is a 2015 model. i want to make a formal complaint regarding this model. i have seen others with the same issue in this area.

The kia paint on my white pearl kia sorento has been peeling and rusting. this has been going on since 2017 and beginning at about 40k miles. i can’t believe how many other white kias are doing the same thing. the patches are getting worse and peeling in big chunks now. my car is only 5 years old and told by kia this is not covered. i am disappointed in kia for not taking fault on clearly cheap paint placed on all white pearl kias.

Paint is peeling off with no known cause, progressively worsening with time.

Low beam lights are dangerously dim. constantly have to use high beams when safe to do so. have to change them every six months or so because they one or the other stops working. have had it checked out for this problem and they cannot find an issue. may have to trade this car in due to this dangerous situation. very frustrating!

Tl* the contact owns a 2015 kia sorento. the contact stated that he was stopped at a stop sign. another vehicle made a very wide turn and crashed at 60 mph into the driver's side between the driver and passenger doors. none of the air bags deployed with the collision. a police report was filed. the contact and his son were taken to hospital latter on. the contact had whiplash and had a headache and his infant son had a swollen face from hitting the side of his car seat with bruises. the contact's wife and daughter were not injured. the contact went to a military hospital since he was on active duty. the vehicle was totaled with damage to the driver's side rear passenger door being smashed in , the tierode was snapped. the rear tire on the passenger's was smashed from the top inward and the tire on the passenger's side was pushed outward. the dealer and the manufacturer were not yet notified. the wreck was towed from the crash site. the failure mileage was 69,000.

Electrical malfunctions inside the vehicle when you start up (i.e. driver seat heating up, panel flashing, fuel ignition taking off sparadically when the car is in motion on city street, rear brakes screehing when in motion,(city street) car constantly requiring a charge up of the battery and replacement of batteries when stationary, exterior lights remaining on excessively after car is turned off, hood of car extremely hot to touch, liquid residue on driveway from rear brakes after the car is parked after use. when the car is stationary for 1 day or more the battery shorts out. when the car is in motion on city street the accelerator has a tendency to idle up and then resume back to normal.

Pearl white paint is peeling from the base coat. started peeling at 90k miles. paint warranty ended at 40k miles. there is a current lawsuit in progress on this issue. i am not a part of that yet.

I purchased this vehicle less than 2 months go. i was driving on the highway and came to a red light. the car jerked and did not want to move when the light turned green. i came to a second red light and the light turned green as i press the gas the car shut off in the middle of heavy traffic. i could not get the car to crank again. i finally got help from someone who help push the car to a near parking lot.

Tl* the contact owns a 2015 kia sorento. the contact stated that while driving approximately 25 mph, the rear drivers side wheel had malfunction and would not turn causing the driver to loose control of the steering and crash. during the crash the vehicle rolled over multiple times. the driver sustained a fractured spine, head, neck and chest injuries. the vehicle was destroyed and towed away. a police report was taken at the scene. the local dealer morrie mazda located address: 2329 s prairie view rd, chippewa falls, wi 54729 and the manufacturer were both notified of the incident. the failure mileage was 80,000.

Brought in for oil change, tech found a coolant leak, replace thermostat housing unit for $700, left dealer and next day coolant was pouring out as i drove. retuned to shop and kia said there was a manufacturing issue with some heads and at the present time they are in the machine shop. still don’t know if it is covered by warranty on a car with only 57000 miles.

Headlights are very dim. we have switched to new bulbs and then led and neither improve the dim headlights. the glass is not foggy or damaged.

My kia sorento has the theta ll engine, this engine vibrates a lot and has very high gasoline consumption. this car is us made and was exported to the dominican republic. my phones in the dominican republic are 809 327 7570 or 809 834 9815. in the usa my phone is 787 307 1892

Leased a 2015 kia sorrento, in my third year of lease, regular oil changes every 3 months, heard a knocking sound in engine at approx. 35,000 miles on my way home from my son's hockey game on the highway which got louder and louder. took it to the kia dealer and immediately the sales person informed me that it was the connector rod failure without even working on the car. showed kia all my receipts for oil changes, waited two weeks to hear back from them, finally i called and they offered to pay for engine but i would be on the hook for 1200 on labor. not sure why i am on the hook for labor on a faulty engine. they claimed there was sludge in the engine. looked online and saw a recall for optima engine connecting rod for kia in which they are extending their warranty from 100,000 miles to 120,000 miles because of the same connecting rod problem. so they know they have an issue with this part but still wants me to pay for some of the cost. i don't have 1200 to pay for the repair, its now going on 3 weeks without the vehicle while they review my claim, no rental vehicle, and i am expected to pay on a lease of a vehicle i don't have. vehicle is still in repair shop.

Air bag warning light stays on

At around 59,000 mile the paint around the windshield started chipping away. it now is at almost 83,000 miles and the spots have begun to rust. driving peels the paint. if there is a heavy thunder storm with high winds it peels the paint. i have gone to the dealership to see if they could resolve the issue and they told me that it was peeling and rusting is because i was going through car washes and the chemicals that are used caused the issue. i only ever had the dealership wash my car or at home. the undercoat is also peeling which i believe is why the car is now rusting. it is a defective product and should not be used on any other vehicles.

The paint on the top of my car started chipping started as a spot then spread it seemed to bubble up and blow off in the wind had it fixed - now the pain on my hood is doing the same

In march of 2019, the engine in this car blew without being out of oil or having any warning lights on (no check engine light). it initially started with what sounded like maybe a fan issue or something- while driving. at that time we confirmed that there was oil in the car and without a light or system indication, we had no reason to suspect something major and made plans to have it checked out. but the noise very quickly progressed and my mechanic brother confirmed that the noise sounded like the motor was blown (low end rod knock). i contacted the local kia dealership (wallingford/meriden, ct) for a service appointment and was told flat out that because i had purchased the vehicle from my father in law- the warrantee would not transfer and we would be responsible for the cost. this was not possible and we had no choice but to park it until hopefully one day kia would recall it or i could get my hands on a descent engine that may not have the exact same issue. in the interim i placed another call and was told that the information i first received about the warrantee not transferring was incorrect but now it had expired. my father in law would roll in his grave knowing how much he advocated for kia and their warrantees and that this car sits unusable.

White pearl paint peeling

2015 kia sorento 2.4 has had light bulb replaced twice in the year

Very dim low beam headlights. cannot see road.

The paint on my pearl white kia sorento is falling off. i contacted the kia dealership in mobile, al where i purchased it from the service manager came outside took pictures and never contacted me. i called and called and he never returned my calls. i also contacted kia corporate and was given a case# 13187397. noone ever returned my calls. i paid over $700 to have my car painted myself and the paint started to peel off again in less than 90 days. the store repainted to faulty areas at no charge. this is ridiculous.

The pearl white paint is peeling off around the windshield front pillars and hood while driving down highway

Around 46,000 miles paint starting peeling off roof just above windshield and a few spots on front fender and elsewhere. kia won't cover repair says it is past 3 years or 36,000 miles. i complained its bad paint job to have this happen so soon.

The car seizes, and jerks, like a missfire. it scares me.

Tl* the contact owns a 2015 kia sorento. the contact stated that while stationary at a traffic light, the accelerator pedal was depressed and there was an abnormal sound coming from the vehicle. the contact stated that the oil change warning light was illuminated. the contact drove to her residence, check the oil level and noticed that there was no oil in the engine. the vehicle was taken to an independent mechanic and the contact was informed that the engine needed to be replaced. the vehicle was towed to the local dealer kia of lagrange located at 1217 lafayette pkwy, lagrange, ga 30241, (706) 298-5024, where the diagnosis was confirmed. the vehicle was not repaired. the manufacturer had been informed of failure. the failure mileage was approximately 154,000.

The headlights hi and low are not bright enough to provide for a more safe visible drive.

The pearl white paint is chipping off of my kia sorento on the windshield pillars, above the windshield and the hood and various other locations.... the paint finish is faulty and was not properly applied

Car lost acceleration power heard loud sound and car will not accelerate properly transmission was changed due to a faulty transmission at dealership cost, and now transmission has failed again. this happened while merging onto the i-210 was able to safely exit highway and park it. will have it towed to dealership asap hoping they will repair drivetrain or replace vehicle.

Our kia sorrento has the metal shavings in the oil passage which has caused the entire engine to fail at $50k miles. there is a kia recall for this issue; however, kia is refusing to cover the cost because our vehicle vin is not part of the specific recall. the estimated cost for repair is $8k, plus our out of pocket costs for renting a call. we also had issues with the car that required air conditioner repair and replacement of the entire center console, but are not sure if they are related to the manufacturing defect at issue currently. in addition, we received a letter saying our airbag indicator is faulty but a recall is not coming up for this item.

My paint has consistently been peeling over the last few years, mainly on the front of my sorento & its beginning to rust where some of the paint has come off. i purchased the vehicle in december of 2015.

Low beam headlight bulbs frequently blow out. headlight assembly dust caps have been replaced, but the issue remains a problem. we have had to change headlight bulbs more than a dozen times in the last four years. these are the h7 bulbs that fit the standard 2015 sorento low beam headlight fixture.

Motor is locked up. there is 114,000 miles on my vehicle and i was traveling down the interstate and my vehicle just stopped pulling. i pulled over to the side of the road and called a tow truck. the motor was not running hot or anything. when we got it back to the shop the motor had locked down. i keep regular maintenance on my vehicle and have since i bought it new. are there any recalls on the motor? this motor should not have locked down like it did. any help would be greatly appreciated.

Radio came on by itself, passenger driver side window went down by itself, sometimes my cruise control will work other times i have a hard time getting it to set. the vehicle was in motion on the highway. engine oil was black even though i just had an oil change

Abs lights keep coming on and off when taking it to the shop the code reader is giving no codes

I had just purchased my sorento on july 18, 2020. on august 25,2020, i put it in the kia shop for the climate control blower(ac/heater blower). i hadn't made the 1st payment yet. the wiring harness had melted. the warranty company refused to pay for the repairs do to it was a recurring problem. that tells me that this has happen before i purchased the car. now, ether the parts are defected or the shop does not know what they are doing. one thing is for sure, something is making the wiring over heat.

My 2015 kia sorento started to make a loud noise from the engine without warning as i was running errands. i was close to home and able to get the car home. we had to get the car towed to a kia dealer to get "kia diagnosed" in order to be eligible for any recall or warranty. we are second owner and 94k miles so this translates to out of warranty. regular maintenance was preformed at the dealership where we got the vehicle. it's only 5 years old and 94k miles, i believe kia has a better reputation than this. ultimately we have a big garage bill now in addition to putting money out to buy a temporary vehicle to use while we are stuck with pausing for this kia we cant drive. in my research i gather we are not alone in premature engine failure. i expect kia will make this right eventually. in the meantime what are we supposed to do?

Heading to a family event, we were on the highway and the kia suddenly shut down with no warning. we had to get over two lanes going 60 mph, traffic was moving and we had to make a sudden exit off the road and were almost rear ended in the process. once we got over we coasted off and parked in the nearest parking lot. we discovered there was little to no oil on the dipstick, there was no oil light warning, no engine light or any other signs it was low on oil. the oil has been changed regularly. we brought it into the shop and was told it needed a new engine. now my 2015 kia sorento needs an engine replacement that i cannot afford and since i purchased it used it is no longer under the kia warranty. i'm making payments on a vehicle that i can't drive and i see no reason that the oil should have been low, especially without any warning light. as of today the vehicle starts with knocking, but dies frequently with no warning. there is still no engine light on.

My steering column is off center which makes my car or tires shake unless i go a certain speed. my rear view camera never works, screen goes black, but outline shows. the electrical issues with my headlights, rear, brake and reverse lights are always going out. i have to replace them constantly. i hate going to the carwash because i fear that my lights will go out and i will have to replace the bulbs again & again.

Airbag symbol light stays on

I purchased the 2015 kia sorento new in the year of 2014 from the kia dealership located in meridian, ms. since the purchased... my goodness, i've had airbag system issues, electrical issues with my lights, the electronic outlets for device input, control panel on steering to make accessing the radio and phone; the buttons always jam with the slightest touch!! last but definitely not least the motor has a recall as of today's date 09/2020. plus the transmission jerks in gear and i'm told that that was because of the old motor defects.., but now that the motor has been replaced and the transmission is worse!! the fact i've been going to dealership expressing my issues and nothing is been done other than now being told, ma'am you're out of warranty! that i need to come out of pocket $2,200 for they're negligence. sounds like it's time for me to retain an attorney!!!

Wheel speed sensor, abs sensor, and tpms sensor gave out at 56k. got in one day and it said i was doing 140 while parked. before i got to my destination, the abs, tcs, and tpms lights were on. car was used and well taken care of. if everything wasn't built into the wheel hub, it would be a relatively easy fix. instead i now have to drive my sorento with no tcs, abs, or know if a tire is low/flat because a quoted cost of repair was close to 1200 dollars. nobody has 1200 to get it fixed. after looking at online forums, it seems to be common with 2013-2015 sorento to have anything abs/tcs related go south. car drives like a dream, only wish it didn't take 2 months rent to feel safe.

Poor visibility from the headlights at night, passengers constantly asking id headlights are on. in addition have to regularly replace headlight bulbs every six months.

A jerks when you trying to park when you going slow on the parking lot it has a kool 2098 fuel trim it keeps idling high and i'm stalling

My significant other was driving my car and felt it needed oil due to how it was sounding while driving it. he checked my oil and my car was completely out of oil. no oil warning light went on. he added oil and shortly after the engine began making a ticking noise when he excelerated. he was driving home, approximately 10 miles, and the engine light came on while driving it, lost horse power while driving. i have 100160+ miles on my car, just had an oil change at local kia dealership 3000 miles ago. always kept up on maintenance oil changes.

Driving home end of work day every thing was normal driving down 66 and check engine light came on then .5 miles later lost power tower home has been making popcorn like sounds from engine being told it’s the pistons

With the vehicle moving at 60 miles per hour the engine suddenly accelerates and then turns off in the middle of the highway, i put it in neutral and i was able to stop next to the highway, i turned on the engine light but did not show any code and the engine did not it turned on and it turns out that the engine is blocked, my mechanic reported that it damaged the crankshaft and connecting rod

The pearl white paint on my 2015 kia sorrento is peeling off. small areas around the windshield started at first and now the sides of the windshield are coming off in larger sections. all of these areas are starting to show signs of rust as well. additionally, there are several small spots on the hood of the vehicle which are showing signs of rust as well. this is progressively getting worse over time and i am not doing anything to the vehicle (not even washing in fear of more coming off) at this point.

Paint is delaminating and peeling at the top and side of the windshield. so badly that i'm afraid to wash it! it's starting to rust now from it. it is consistently getting worse without me even touching it.

Keeps blowing out low beam head lites. replaced four times in the last year. took in to dealer to look at. was told nothing they could do about it. i found out by online research that this is not just a couple reports. it is dangerous at nite we have to drive with daylites. not bright enough for driving. it is a safety issue. kia will not do anything to fix problem that is a safety issue.needs government investigation before someone gets killed.

Tl* the contact owns a 2015 kia sorento. the contact stated that while driving at an undisclosed speed, there was a knocking noise coming from the engine prior to the vehicle stalling. the vehicle was towed to an independent mechanic who diagnosed that the engine was defective and needed to be replaced. the engine was replaced and the failure was remedied. the local dealer kia of dayton located at 8560 troy pike, huber heights, oh 45424 was notified of the failure. the manufacturer was not notified of the failure. the failure mileage was 84,100.

I had to replace my drivers side headlight unit on my 2015 kia sorento at 62,000 miles. could not replace just the lamp.

Upon a cold star, engine rattles loudly. this was determined to be a timing chain tensioner. this is a known problem i kia’s across many models. somehow the sorento was excluded. of course our vehicle is at 101,000 miles and kia not only refuses to cover it, the want $3100 to make the repairs. i contacted kia corporate, the led me on and changed their story 3 times over 2 weeks and ultimately declined to help. this is a know problem and there are other advisories with other models. it’s the same tensioner, i don’t know how they can pick and choose.

While driving a knocking sound occurred and the engine temperature began to rise. eventually the suv begins to stall and starts to lose power. once stopped (pulled over safely) i noticed that the coolant is overflowing and gushes out along the side of the hood. when adding more coolant, it continues to overflow once driving and the engine temp rises again and begins to stall. seems to not be able to hold coolant.

I have changed the headlights in my 2015 kia sorenta over 6 times. i am the original owner and seldom drive at night because i am elderly. how can i get this problem fixed. last night we drove from ohio to virginia with dim and no headlights. again. time after time, no head lights. and yes i buy the higher priced high quality recommended light bulbs. this is unsat this is a major problem

I got this sorento when it had 32 thousand miles i have put almost 30 thousand on it but every sence i have owned it it has used almost 2 quarts of oil at about 25 hundred miles i chage it at 25 hundred miles but dont no why it uses oil like that i have had it a little over two years i beleave

The engine seized.

When iphone connected the stereo randomly skips. and when my wife got out of the car the stereo wouldn’t shut off. also took car in to dealership multiple times due to leaking radiator fluid. fixed gasket but still smell radiator fluid when you have car running awhile. also engine makes terrible knocking noise like a litter issue when you start the car up. it lasts about 10-15 seconds.

Tl* the contact owns a 2015 kia sorento. the contact stated that while driving at various speeds, several unknown warning lights illuminated. the vehicle was taken to an independent mechanic to be inspected for the tpms (tire pressure monitoring system) warning light being illuminated. the contact was informed that the tires functioned as designed and that no defects were found in the tires. neither the manufacturer nor the dealer were notified of the failure. the vehicle was not repaired. the failure mileage was unknown.

Car multimedia system includes blue tooth radio a gps stopped working and i can not use blue tooth and direction maps my mechanic asked the kia mechaniic and was told it is a common problem. *tr

Engine valve it’s detached! car was running fine since purchased used back in oct 2019 with thirty one thousand miles. i was sold the car with the pretense of car fax and it being in good condition with only two previous owners. as of this past monday the car was making a terrible sound from under the hood, and i had it towed to my local kia dealership this friday. the dealership i originally purchased from have been uncooperative. *tr

Tl* the contact owns a 2015 kia sorento. the contact stated that while driving 55 mph, the vehicle stalled with the check engine warning light illuminated. additionally, on several occasions the vehicle hesitated to accelerate above 25 mph with the accelerator pedal depressed. the accelerator pedal was released and depressed and the vehicle accelerated to 50 mph up hill. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the fuel lever limit bolt needed to be replaced. the vehicle was taken to kia of chattanooga (2136 chapman rd, chattanooga, tn 3742, 423 855-1022) however, the mechanic was unable to duplicate the failure of retrieve a fault code due to the check engine warning light not being illuminated. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 143,670.

Noticed knocking in engine at start, and when pressed gas pedal. stopped driving it immediately. per mechanic, new engine needed. *tr

I was driving my 2015 sorento to work, and looked down to notice that the engine temperature was running hot. they day before my ac had stopped working, and i noticed that the engine fan was running longer than usual when i stopped the car. as soon as i noticed the engine was hot, i looked for a spot to pull over. i was on a busy highway, so it took me about 2 minutes to pull over. in that time the car starting running rough, and i noticed a terrible antifreeze smell. i shut the car off immediately, and had it towed to a mechanic, who told me i needed the entire engine repaired, because the head gasket had failed, and the cylinders were warped. i had only owned the car for 2 years, it had around 70k miles on it. i had no indication lights appear to let me know anything was wrong with the car. i'm amazed my car can tell me if my tires are low, and if i'm going to switch lanes in to someone, and when i need an oil change, but showed no indication of a catastrophic engine failure. this seems ridiculous in a car that is 5 years old. there are no recalls, and kia will not repair it, as i am not the original owner, so the powertrain warranty does not transfer to me. i was told i need a new engine, repair cost being 5300. i will never buy a kia again. i can't believe that a car can fail so bad, and i'm held accountable, despite being a responsible car owner. i also am upset that it gave me no warning. i hope this is looked in to for other owners, and am sad to be out 5300 dollars. i will not recommend kia to anyone, or buy any kia ever again. *tr

My car started stuttering and then the check engine light came on and started flashing. got the code read at a kia dealership and it was determined through a diagnostic that we needed a new engine. we replaced the engine and the car is still stuttering and having gas mileage issues. when the check engine light flashes, my gas mileage is affected and when the check engine light stays on, my vehicle runs normal. my vehicle starts stuttering at around 30-35 mph, when it’s first started and driven, it stutters. my check engine light will also randomly start blinking when driving on the freeway and loose power momentarily, then when i accelerate, it feels like it’s choking or sputtering and struggling to maintain speed. *tr

The airbag light is on. i was informed in an accident the airbag may not deploy. *tr

Tl* the contact owns a 2015 kia sorento the contact stated while driving 65 mph the vehicle stalled on multiply occasions. the check engine light was illuminated. additionally, there was an abnormal odor of fuel detected inside and outside the vehicle. the vehicle was towed to kia downtown los angeles (1945 s figueroa st, los angeles, ca 90007 (888) 425-6349) where it was diagnosed that the engine air filter exchange hose and engine hose needed to be replaced. the contact stated that there was also a coolant leak that could have ignited a fire. the vehicle was repaired however the failure reoccurred. the manufacturer was contacted but no further assistance was provided. the failure mileage was 85,786.

I was driving on a rural highway, on a saturday morning, sun shining and a brisk 70 degrees, when i heard what i thought was a gunshot and my ears ringing from the sound. my sunroof started shattering and then raining glass down into my car. i thought maybe something had hit my car and stopped as soon as safe. needless to say i was scared to death. i immediately took my car to the kia dealership because my roof was blown open. i called the insurance company to make a claim and they will fix my sunroof. i then saw online that this was an issue with a kia sorento and just want people to know that this exploding sunroof is happening and it is scary and dangerous!

Engine failed at 118,813, no check engine light came on. i have maintanied my vehicle with all proper service since owning vehicle. the dealership is saying they will not cover the engine and want to charge me over $11,000 to replace.

I just recently made a post here yesterday ... and after reading comments, i thought i'd add on. my comments have to do with a 2015 kia sorento which needs a new motor because bolts that hold the head to the block are stripped (i smelled antifreeze). obviously, not my fault. mileage is 102,000. kia doesn't want to help me fix this. telling me i need a new motor at a cost of $7,000+. after reading the comments, i had to add on. two weeks after we bought the car used, the fuel pump went. that cost was covered. a short time later, the back-up camera went. kia wanted $1,000 to fix that; we had it fixed for $200 out of pocket. the alternator went on the car (i think we paid for that). my door handle also fell off, we had that fixed out of pocket. from everything i've read, kia doesn't care about the consumer or their safety. i bought a new kia in 2004, traded it in in 2007 for another new kia, which i still have. it has 278,000 miles on it! we bought the 2015 used and it's been one thing after another. can't sell it as is, gotta fix it. i've been a loyal kia owner since 2004 ...won't be anymore. first opportunity to sell this car, it's gone. and there won't be another one in my driveway. whoever heard that a 2015 car needs a new motor?!?! and their refusal to help us is unbelievable. i'm so angry.

My vehicles rear facing camera has a black screen. the lines are still there and it seems like the sensor is working but the screen is completely black. at first this seemed to be an intermittent problem only happening one or two times a week. now it will not come on at all. the vehicle starts in park and when put in reverse the screen turns black but shows the lines for my car.

Smelled antifreeze after driving. took to kia. diagnosed that bolts that hold the head on the motor had stripped out from the block. caused antifreeze leak. bought certified pre-owned, dealer refuses to help us with this. $7,000 new motor needed. 2015, 102,000 miles, $19,000 owed on car.

The headlights on my car are dangerously dim. i have resorted to having to run my fog lights just to get enough light on the road. i've tried numerous types of after market lights and nothing makes them brighter. i believe this is a safety hazard that kia somehow missed.

I have had my sorento for a little over a year. in february my engine started making a knocking noise. i took it to a dealership and i was told i needed the engine replaced for 8000. after reviewing i seen that this is a common problem and there are recalls for alot of their engines. since i purchased my car used, there is no warranty and they refuse to fix it even though it is a common problem with their vehicles. i was told my engine had sludge even though i had my oil changed in november and my car is still under 79000 miles.

Engine started making a knocking noise upon acceleration and at initial startup. engine has only 53,000 miles on it. i drove the vehicle home, parked it and immediately made an appointment with the local dealer to diagnose the problem. i was able to drive the vehicle to the dealer (less than 5 miles). after much runaround and little explanation, kia is telling me that the engine needs replaced due to sludge (something i have verified with independent mechanics is very unlikely with a 5 year old vehicle and reasonably low mileage). the oil at time of drop off was verified to be clean and full per the kia technician. i provided kia with records per the warranty agreement and they are denying my claim for replacement. every excuse for denial has included additional terms not outlined in the written warranty agreement (receipts that include minute details or the excuse that 'dates don't match' when i haven't provided any dates nor is any required service based on time (only mileage)). the vehicle is still under the bumper to bumper warranty (5 years/60,000 mile) and powertrain warranty (10 years/100,000 mile). many other vehicles of the same year have had similar issues, yet kia is refusing to acknowledge the problem or expand previous recalls for the same model and issue.

My car was working fine, the next i hear a knocking in the motor, the car started turning off, i took it right alway when they told i need a new engine. there was no engine light on or no notice that car was going break down. i only had car for about 1year and 3 months. i still own 25,000 and i need go get a new engine.. i went online saw more complaining about same thing.. your engine suck dont work.. the dealer said if they would a been a 4 cylinder they would have fixed it right away but because mines of success under it has not been recalled well i think you should recall it because i read about 15 people complaining about the same thing no noticed that their car was going to break down and now they don't have a car.. i need a car to get work and take my kids to school.. fix my car.. this not right that u sell a car that engine is going give in less then 2 years..

Engine stop at rhe ligth almost causing and accident. the engine of 2015 kia sorento stop getting closed to ligth for no reason. the engine is lock at 61,000 dealership wating time on a diagnosis is 4 to 6 weeks

When my wife got this vehicle she told me she couldn’t see the road at night i drove the vehicle and i couldn’t see the road either so i went to kia and they placed new bulbs in there at first we thought everything was great but after a month it was back to being very dim at night. so i took it back to kia and they said it’s your bulbs i’m like these are kia bulbs and so they recommended me to change the bulbs out so i did. well once again after a month they were dim. i noticed the bulb burnt out . so i went to advance auto parts and bought new bulbs. the lights keep burning out so i believe there is something here that needs to be investigated whether it be electrical or something else. thank you.

Car only has 100,000 miles and has blown a head gasket. oil is changed on regular and well taken care of

My low beam headlight hit a keep burning out prematurely. i bought the vehicle with 47000 miles, and it now has 106000. in not quite 60k miles i have replaced the low beam headlights 7 times. when replacing i have followed the owners manual procedure each time. a quick internet search of various online forums reveals that i am far from the only person experiencing this problem. when i brought the issue up to the service department at my dealer, they refused to acknowledge that there is any issue, and that replacing the lights this many times is just normal wear and tear. i have had multiple occasions where both low beams burned out simultaneously, making it necessary to use high beams just to get to a store and buy replacements. this is a very unsafe condition.

Regular driving lights are always dim making it difficult to drive in dark roads and highways. regular lamps are constantly burning out, have replace lamps countless of times since i’ve owned this vehicle. in december i replaced both low beam light and i just notice both are burnt out once again.

We purchased this 2015 kia sorento used with less than 40,000 miles but had 62,000 on the engine at the time of failure. i was driving down the highway when i heard a load ticking and then a violent shaking and a bang as the dash panel lite up and the vehicle coasted to a stop. i then looked under the car only to see oil pouring out of the oil pan. i was later told that the piston rod had gone through the oil pan and that there was sludge in the oil pan. when we contacted kia we were made aware that we were beyond the warranty period and the could not help us. consequently, to save money we purchased a used replacement engine and paid for our local mechanic to install it. the total cost was over $6,000. since this time, we have become aware of recalls on other kia sorento engines, but we are concerned that our blown engine was due to a defect in the engine/fuel system, much like the others.

I was driving on the interstate at about 70 mph. the engine light started flashing and the car lost power. i was able to get to the shoulder. i tried getting to the next exit but even doing 15mph i could hear a noise in the engine. i shut the car off and called for a tow. the car was towed to my mechanic who looked at the car. he called to tell me i had engine failure. he called kia and gave them my vin. he said they confirmed my car was included in the engine failure group. i then had the car towed to the local kia dealership. a day later they confirmed that my car needed a new engine. they submitted things to kia. told me it would take 3 business days for an answer.

Low beam headlights are dangerously dim. on mountain roads in vermont i needed high beams constantly to have reasonable sight distance. on interstate roads the low beams barely light 2-3 car lengths ahead of me.

My 2015 kia sorento ignition went out and i had to have it towed into the dealership and cost me right at $500 for a new ignition. making me leave with two keys, my original key will only operated the door and then new key operates only the ignition. my factory fob is no longer a part of the working ignition. i am seriously unhappy and find this hard to believe being that my kia has less that 88k miles on it.

Transmission taking time to load or not picking at initial move until you press more gas pedal.

Engine stall on freeway at high rate of speed, engine light began to flash and now makes rod tap noise. towed to mechanic who diagnosed engine failure. stated the technical advisory on this vehicle maintains that premature engine failure remains in this year vehicle as well as prior years that have been recalled.

The low beam bulbs keep burning out in the front headlights. i've replaced them four times in the last year. i took the vehicle to a dealership to see if they could diagnose what was wrong with it. the looked at it and they told me that they found a burnt harness in the lamp assembly and that the whole headlamp assembly would need replaced at an estimated $1100.

Engine make noise and not running well

Traveling on highway when heard engine noise and then immediately engine seized, car stopped running altogether and was able to drift to side of road. towed to closest kia dealer who says engine must be replaced at a cost of $16 thousand!!! kelly bluebook worth of vehicle is approx. $8,000. recall for this same problem doesn't seem to extend beyond 2014 engines although there are numerous documented customer complaints of same problem in later year kia's. help!

The low beam headlights are dangerously dim. they also burn out about every 6 months.

I was driving straight in a grain silo town in kansas (coming up on oakley from colorado springs) and there were no cars around me. the weather wasn't drastically changing and there was no adverse weather. suddenly, it sounds as though there was an explosion on the top of my car. the fabric partition that separates the sunroof from the interior of the car starts shaking violently in the wind and there was some glass shards that fell into the car. it goes without saying that the incident scared both me and my two kids who were in the car with me. i pulled over to the closest gas station and took a look at the damage (seen in the picture below). as i had the rest of my road trip to accomplish (kansas city, mo), my husband met me in oakley, ks with his car and we made the exchange. i am a very meticulous driver who inspects everything before a road trip: tire pressure, window cracks, interior is intact, drastic change in weather along the trip, etc. i would have never thought to look at the sunroof and even if i did, i'm not sure i would have found anything. if i were driving on a major highway i could write this whole incident off as maybe a stray rock. however, there was nothing around me.

My son was pulled over and the officer said there were no operating rear lights. noticed that you have to turn them on and off to come on. then on another day there were no brakes gets lights either. i informed southwest kia mesquite of the problem. they said that it was the light switch because one of their other models have the same issue and there was a recall on that model. they charged me to fix this saying although it was recalled in their other model the sorento was not recalled. after they installed they said i should have no problems with the lights and brake lights. they even did another insepction a week or so later (12/20/2019) saying that my car was safe to travel and everything was fine. while on the road trip with my family we noticed that the two main brake lights were not working and the cruise control was not working. we tried turning lights on and off and they still didnt work. kia has placed my family in danger. we are out of state and have no way of getting the car back to texas safely. kia has exhausted all of my money and they have not fixed anything. the car is unsafe. i googled and found thatb a lot of people are driving around with kia's with no brake lights. they wont own up that something is wring with the sorento, cruise control system, back and brake lights. my rear lights shut off in the middle of driving. is kia waiting for fatalities before they deal with this safety issues with the sorento? how mucch longer are they going to continue to rip people off and leave them and their families unsafe? i transport kids as i am a child protective services caseworker and this vehicle is not safe for anyone. its unfortunate that kia has exhausted all of my funds that i can't rent nor get another car while out of state for christmas stuck on the road.

Heading home on the highway and it shut down and i coasted it off the road. we discovered there was no oil in it but had no oil light warning or any other signs it was low on oil. the oil had been changed a few months before and was due to be changed in a couple of weeks. now my kia needs an engine replacement that i can't afford and since i purchased it used it is no longer under the kia warranty. i'm making payments on a vehicle that i can't drive and i see no reason that the oil should have been empty especially with no warning light.

While driving on the interstate my suv loose excelarate and engines light and oil pan light came on i pulled over and engine shut down try turning suv over and it did not turn over i had it towed and machanic said the engine is freeze up.

After last oil change aprox. 3 months ago. no issues until last week when suv would sound like it’s accelerating really fast but not going very fast. on startup i kept hearing a squealing and grinding sound. one day out driving without any warning lights or anything my car seems to loose power if i took my foot off gas. took it to mechanic who said the engine needs to be replaced. when using the machine to read codes it read p0014 and p0024 (camshaft positioning sensors) was told to check wires and sensors didn’t seem to be the ultimate problem. during it’s last visit to the mechanic it drained out 2 quarts of oil but no oil had been leaking anywhere. crude was inside the oil check tube.

My sorento has less than 65,000 miles on it & is kept well maintained. i was driving on the turnpike (60mph) and heard a clicking sound and could no longer accelerate. i pulled over and the oil, check engine, and another light game on and i could not restart my car. i had to get towed off the very busy highway. the shop said my motor had completely failed and i would need a new one with a quote around $6,000 after installation fees. a well maintained 2015 car should not be experiencing this issue. it is very disheartening for a complete engine failure on a car that is not even 4 years old with less than 65,000 miles.

Vehicle has 85,940 miles on it and has a blown head gasket. i bought it in april and it has run fine. took the vehicle in for a routine oil change and the technician noticed coolant leaking from the engine block by the connection point with the head gasket cover on the driver's side of the engine. this is not expected from a ~4 year old vehicle with < 100,000 miles that's only driven about 10 miles a day m-f on roads with speed limits below 45 and very little traffic.

2015 kia sorento awd engine seized. i was driving and without and warning the car shut down and wont start. i found out this is not new. now i have to find out how to continue to take care of my wife and kids without a car. i've seen so many complaints about the engine i have and there has been no investigation and this is a dangerous situation recalls for the same thing have been sent out but not for the 2015 kia sorento. i really hope some one does something about this. i was on a busy road slowing down for a red light and car shut off almost hitting the car in front of me. again no warnings. i also smelled smoke like wires burning.

The low beams headlights are not bright at all you can't see when driving down the road, it's really dangerous when you you're turning corners because they are not bright so you can't see people crossing the street. also if you turn off you headlights when driving down the road the dashboard is still visible so you can't tell if your headlights are on or off.

Bought my kia sorento about a year and a half ago. it had about 64,000 miles on it. it now has 87,000. we noticed heavy oil consumption within a few months of owning it. no oil leaks exist. at first it would need about a quart or so between oil changes, but continued to get worse because now we need almost 3 between oil changes. oil light began flickering on and off intermittently on the highway heading home followed shortly after by a check engine light. i stopped and checked the stick to find that it’s essentially dry. i buy the recommended oil at the gas station i’m at and add it. just before finally arriving home the engine back to sputter and lose power accompanied by a tapping noise. another crappy kia engine that didn’t even make it to 100,000. they better fix this.

I was driving down the highway and began to make a strange noise and engine light came on. it decelerated and i exited closest exit. it then died at stop light. i had to have it towed and engine needed replaced.

Blown head gasket and cracked engine block. we noticed a smell of burning antifreeze when we parked and got out of the car. took it to the dealership and they said the head gasket was blown and the engine block was cracked and needed to be replaced.

The headlights are extremely dim and are not reparable with bulb replacement. we were told the housing is flaking.

My kia sorento sometimes won't start. while parked in our driveway, we'll try and turn on and for some reason, won't start and come back later in the day, it'll start. my kids drive this car and i don't want them stranded somewhere because it won't start. in fact, my 17 year old was stranded due to the car not starting and he had sit around and wait for car to be ready to turn on. i've read many complaints online about this same issue but no real solution. one time when it did not start, i spent $160 to tow it to a kia dealership. when the car arrived, the dealer turned on the key and it started. they said they can't diagnose it until it fails to start again which meant leaving the car there until it decides not to turn on. this is unpredictable so we took the car and it started fine for two weeks and again, it failed after that two weeks. with so many online complaints and kia claiming they don't know what the issue is, this has to be unsafe. online, some refer to the issue as having to do with the anti-theft system. doesn't kia know this? some complaints noted that they've fixed the battery and starter and still have the same issue. when is kia going to acknowledge these complaints and recall the intermittent start issue?

We were headed back from vacation , just got into the little town of province louisiana, and the moon roof just exploded ! there were no other cars around us no debris! we were driving about 50 mph on a 2 lane highway.the noise was so loud it sounded like a shotgun went off in the car , we nearly ran off the road !

Car started making knocking noises from engine and got louder as my husband accelerated. car then hesitated to accelerated and eventually stalled. this is dangerous!

I was traveling at approximately 50 mph, i accelerated to pass a car in front of me and when i came around the car, about 60 mph, the engine stalled and all of the warning lights on the dash came on. the engine lost all power, even though the air and all other functions on the car continued to function. i pulled to the side of a very busy highway when this happened, turned the key to the off position and tried to restart it, nothing happened. luckily someone i knew was driving by and stopped to help me. the first thing he did was check the oil and it was full, it wasn't due for an oil change for another 200 miles. there was no indication of any type of problem with my car previous to this. regular maintenance was done and it is at 74,000 miles. i had the car towed to a repair shop near my home and as i feared, the motor was seized. i cannot believe that this is happening, i bought the car used with less than 70,000 miles on it less than 6 months ago. the main reason i purchased it was because kia is known as a reliable car with an amazing warranty. i found out while signing the papers that the warranty is not passed on the another owner and that it was only valid to 60,000 miles, which the car was already past. i decided to purchase anyway because everyone i know that owns a kia has never had trouble with their vehicle. the price of a new motor is going to be $5500. i am devastated and trusted that kia would not sell a vehicle knowing that there are such catastrophic engine problems. although the situation is bad, it could have been much worse if there would have been no where to bring the vehicle to a rest on the side of the road.

My 2015 kia sorento just shuts off while driving. no warning no issues. serviced regular. still has another 2000 miles before an oil change is needed. i was stuck in the middle of a very busy main road. turned sideways. thank god i did not get on the turnpike before this happene!

Vehicle continually flashes check engine light and once read at dealership shows engine misfire codes, however once code is cleared issue does not come back for months. misfire causes decreased engine poser and eventually if code is not cleared will result in loud dinging noise. kia has not been able to find any issues or find anything that can explain this. there are multiple people online with this same issue and yet no recall for this issue. kia needs to do something. vehicle can be sitting or in motion under normal operating environments (no off-roading).

I purchased my vehicle less than 2 years ago. i received regular oil changes on the vehicle, with the last one being 3 weeks ago. last week, i heard a loud rattling noise coming from the engine, upon acceleration. the next day, when i tried to start it the noise got louder. i contacted my warranty company and the had it towed to a local repair shop. the repair shop stated that the oil was very dirty and contaminated with metal, an issue that kia has had with their engines. the paperwork from my last oil change is currently in my vehicle, but the warranty company stated that i need every maintainence record since i had the vehicle for them to move forward. who keeps almost 2 years of oil changes? i contacted kia and told them the situation and how i only have the last oil change record, which she stated that's fine and that they probably won't even need them and they stated their had recalls on the engine sensors in this model that were supposed to alert you before the engine failure. they towed the vehicle to a kia dealership to handle to situation from there. the dealership called me, before even looking at the vehicle and asked for the maintenance records. he is supposed to look at the vehicle on monday and we will see from there. my wuestion is that with all of the complaints about the faulty engines on these modeks, why has nothing been done about it? are you waiting for someone to be severely injured to do so? why are these vehicles still allowed to be purchased?

Tl* the contact owns a 2015 kia sorento. the contact stated that the back up camera failed to function and the radio shorted out. fuccillo kia of port charlotte (202 tamiami trail, port charlotte, fl 33953, (941) 249-6171) inspected the vehicle and stated that the radio needed to be replaced, but had not yet diagnosed the cause of the back up camera failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 51,503.

The low-beam headlight has a loose connection. the bulb is good, but the connection is not. you can move the connection and the light comes on, but the bulb/connection moves again and the light goes out. this can create a dangerous situation. i have seen numerous complaints about this.

Bearings, suspension and steering issue: took car to get tire changed and ever since the bearins and steering is off. steering wheel shakes once i try to go faster than 55 mph.

Tl* the contact owns a 2015 kia sorento. when the vehicle was started, a random unknown warning indicator illuminated persistently. in addition, both rear doors failed to open from inside the vehicle. the contact took the vehicle to dutch miller kia of charlotte (7725 south blvd, charlotte, nc 28273, (704) 247-7124) where it was diagnosed that there was a loose wire. the vehicle was repaired, but the failure continued. the failure was diagnosed and was linked to the failure with the wiring in the vehicle. the manufacturer was not notified of the failure. the failure mileage was 58,951.

My 2015 kia had its faulty engine replaced approximately 6 months ago. i drive this car approximately 9,000 miles over these months and drive it on vacation from ohio to wilmington, nc. the car was thoroughly checked by the dealer before we went on the trip- everything checked out fine. halfway through our vacation, the check engine light came on and stayed blinking. we had it towed to a dealer in wilmington, nc. they informed us that we had a bad knock sensor, kia was covering the cost as it was part of our new engine warranty. how does this happen with a brand new engine? there is no reliability, am i supposed to limit my driving because i can’t depend on my car? what about resale value - clearly i’ve got a real lemon here. where is my recourse?

2015 kia sorento stalled out while driving on the interstate no prior warning before stalling out. all dash lights illuminated and would not restart. only clicking when turning the key. replaced battery and still only clicks when turning the key. replaced starter now cranks but still will not turn over. 68,000 i am the original owner and all maintenance has been maintained throughout ownership. contacting the dealership first thing in the morning. if the outcome is the motor being faulty as i have read numerous reports of this ongoing issue and resolution cant be met then legal action will be taken. thank god we weren't injured from stalling on the interstate or worse. when will it be realized this is a serious problem and dangerous? i pray no lives are lost before action is taken to correct the engine defects.

2015 kia sorento -blinking check engine light and sputtering occurred while operating on congested roadways in and out of inclement weather. strong burning smell coming from engine. no warnings prior to this event with engine.

Tl* the contact owns a 2015 kia sorento. while driving, the vehicle stalled without warning and the steering wheel seized and became difficult to turn. the vehicle failed to restart and was towed to an independent mechanic to be diagnosed, but the technician could not find a failure code. the vehicle was not taken to a dealer and was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 120,000. the vin was not available.

I was driving the car and then it slowed down to 40 mph and cut off on the highway. i cranked it back up and it made a weird noise. i called a tow truck. took it to the shop and they said the engine needs to be repaired. there is no way that it should be having motor issues. the oil has always been changed on time. also i have to change the headlight bulbs on the left and right

Alternator fails car battery goes dead causing you to have a hard time steering and unable to shift gears roll down windows or use safety flashers because you have no power! we had been on the expressway going 70 and were so lucky to have just pulled into our bank when failure occurred!! a few minutes earlier and my wife who was driving would of crashed because of lost of power steering going out and weak shoulder strength from shoulder surgery. the car is 23 days over 5 years and had 43757 miles at5 time of failure. this vehicle needs to be recalled because the alternator failure is a safety hazard because i believe the alternator is underpowered for all it is asked to do much in the way of the 2000-2007 kia spectra which is a recalled vehicle>

Occasionally the air conditioning blows on the floor, even though the controls are set for upper vents. seems to happen on trips more than 2 hours. once you turn off vehicle for about a half hour and then restart it, it seems to correct itself.

2015 kia sorento with 44,000 miles. on the freeway and the motor locked up. toast. kia covering but has lesser value and they knew this motor was defective

Sunroof exploded going down the highway.

The engine light came on and the car turned off while we were driving. we were on the hwy. when it did start it would accelerate and then decrease in speed on its own. we tried to find the code but it didn't register any thing wrong.

2015 sorento engine died on me twice in one day, once while driving down the highway after applying the brakes after the person in front of me was breaking and the other time after i turned onto my street. i had to pull over both times and restart the car. it’s never done this until today 9-26-19. i could have been killed due to the engine dying on me while driving. apparently this has happened to many people with this vehicle and a recall needs to be done.

While driving around town traveling approximately 35 mph i went to accelerate and the rpms went up but there was no increase acceleration. i momentarily lifted my foot off the gas and then attempted to accelerate again and the car accelerated. this is the third time it has happen in the past three months. the vehicle has 43,237 miles on it and i have owned it for the past five months.

I have a serious electrical/wiring problem. whenever it rains or i go to the carwash, i am guaranteed to have my headlight, brake lights, turn signal light to go out because it gets wet. also, i have a bad vibration in my front wheels while i am driving. i have had my rotors replaced with new rotors as well as brakes. i have had my tires rebalanced and rotated and it still vibrates. i have taken it to the kia dealership service department for issues. the vibration does not happen when i hit the brakes, it vibrates when i accelerate. it does not matter what the speed, it will vibrate.

Clear coat coming off the front bumper. i’m still paying for this car and bought it off the lot.

“takata recall” my drivers side back door quit opening!! this is a safety hazard if i got into an accident and needed to use that door to get out i couldn’t. not to mention my children cannot use that door to enter or exit my vey anymore. i don’t know why this happened but i have seen videos of the same thing happening to other kia sorentos on line. i will not fix this on my own i fell like this is a safety recall on the behalf of kia. i’m still paying on this car i both it brand new it’s a 2015 model. this happened aproxmently 1 1/2 months ago. i didn’t know how to report it until now. i also fell this is why there isn’t a recall on it yet because no one knows how to report. thank you.

Tl* the contact owns a 2015 kia sorento. while driving approximately 55-60 mph, the sun roof shattered without warning. the contact took the vehicle to a state barracks to be inspected and was informed by the state trooper that there were no signs of road debris contact prior to the sun roof shattering. the vehicle was then taken to kia of dartmouth (located at 143 faunce corner rd, dartmouth, ma 02747, (508) 999-2542) to be inspected, but the cause of the failure could not be determined. the vehicle was repaired. the manufacturer was not contacted. the approximate failure mileage was 41,000. claim documents xxxxxxxxxxxxxxxx attached. “parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”*jb *bf *tr

I was accelerating on to a on ramp to interstate 405 when he engine light started to blink and car losing power at the same time. the car also proceeded to make an engine knocking noise and i exited the highway to get off and got it towed . the car has 51, 800 miles and i am original owe we and have had regular oil changes and maintenance .

Was driving my kia and the engine light came on and the car shut down, no power at all. i didn't have time to get off of the road. the car is being towed to the dealership in the morning. i'm so disappointed / mad with kia manufacturer. i was driving in 6 lanes of traffic in downtown atlanta earlier, what would of happened if it would have stalled out on that busy interstate .. god is good..... do not buy a kia … repeat do not buy a kia …

Driving on the highway going about 75 in the fast lane when the check engine light came flashing on and the car slowed down to 60 would not accelerate at all was able to get it to the dealership. on the way to the dealership i noticed shifting from 1st to 2nd it did not want to go. i was told the car was in limp mode and then got told the engine had to be replace. estimated time for my car to be returned to me 2 months. when we first got the car was march 2019, a few days into driving it i noticed that it was shifting weird from first to second and had a hard time down shifting. we took the car back they said it's just a newer car to you and everything is fine. i said fine whatever. now it's may and it needs a new engine. this is ridiculously dangerous we have 3 kids and what if we all were in the car and it just shut down a high speed.

Approximately 1 month ago my car sounded rough so i checked the oil and nothing showed on the dipstick. i put oil in it and since have had to add more, also now my mechanic has diagnosed the alternator is going. oil shows up in the tailpipe which means the engine is using oil, it is not a leak. i am so disappointed as i bought it only one year ago and i use it for my living. i am expecting more problems and don't know how to proceed.

The vehicles engine just stalls out and shuts completely down. kia keeps saying camshaft sensor but yet they have replaced it three times in the past 2 months. it’s the engine and it’s not safe!! i’ve read many reports on this happening to others. i was driving down the highway and it just stalled out. i had to shut the car off and restart it and it kept happening. this is not safe! i have three children with me and i just about got hit by a semi. lawsuit in the making. this needs to be recalled asap!

Night time driving is difficult with the head lights. brights are very bright and will light up 300+ feet. normal lights will light up maybe 20ft. it is mainly challenging to see when there are no street lights or other vehicles on the road.

While driving on the expressway at night, my car lost acceleration. no warning at all !!! the car completely stopped before making it completely to the shoulder. i had to get my car pushed by another car to avoid a major accident or fatality. i learned after towing my car to a repair shop that there was a recall that i wasn't informed of and my motor has to be replaced. thank god he sent angel's to protect us.

This vehicle was purchased dec 1 2018 and the knock sensor failed on the trip back from the dealership. it was replaced and now april 22nd 2019 less than 5 months later it has failed again and left me stranded. the check engine light is flashing and the vehicle is stuck in limp mode. this model is known for this problem and should be added to the recall list.

While driving on the highway and attempting to accelerate, the engine light came on, the car slowed and would not accelerate. within 400 feet, the engine completely stopped and the car would not start again. i had it towed to the mechanic who said the engine “seized” and would need replacement. there were no prior warnings of problems and the oil was changed regularly.

Was driving down the interstate, the engine completely shut off, i had no signs of my car needing oil wasn’t due for a oil change for another 1,000 miles, my engine light never flashed the car never jerked or nothing just shut off and would not testart, called the tow truck he advised me that my motor was locked up, upon pulling the oil stick out i didn’t not have 1 drop of oil in my car, i had no smoke or anything coming from my car it is a 2015 kia sorento however on the door it has a 2014 manufacturing date

My vehicle had termers, engine light came on dealer tells me it is the transmission. we paid not including tax 16,400,we bought the car from a kia dealer.i am sure they have an issue with this vehicle. a transmission company said they have a problem. please help. the dealer was fuccillo kia of clay ny.

The abs, esc, and low tire pressure lights keep coming on. we have had the car fixed and the lights still come on. city kia told us to ignore the lights cause the sensor was bad. but that's not a good enough answer. not only that but the headlights are dull and are hard to see at night, which i do a lot of night time driving. the image i am attaching is one i took after having repairs made on my car.

The dim headlights in the 2015 kia sorento have burnt out multiple times. i have replaced the headlamps 4 times in a 15 month window. i am uncertain when the actual lamps burn out, but i do notice as i am driving. i do not have an auto feature on my car for the headlights so i manually turn them on before i drive. the first occurrence of this happened in march of 2018 and has burnt out multiple times since.

Car stalled on 4/28/2019 in the interstate it did not have any power and it has happened to several kia sorento owners but the recall for the engine still doesn't come up on the recall system. code: obdp1326

This is my 4th time having to call a tow truck for my vehicle. i was reversing out of a parking space, and tried to put car in drive , car would not do anything. i tried again to put car in drive, would not budge. could not take key out of ignition, could not move steering wheel. later on tried to take keys out of ignition, it let me ,but would not start still. had it towed to dealership, did not find anything but a dead battery. i bought a new battery. picked car up. drove to store about 10 miles from home, same thing happened again. had it towed again. same conclusion .did not find anything again. drove car home. i may drive my car once a week. the next time i drove my car again it stopped on me in the middle of traffic , with no warning , the car just shut down. someone stopped and pushed me out the middle of street. thank god. had it towed again to kia dealership . needless to say, they found nothing but a dead battery. battery was less than 3 months old. bought from kia. made it home safely. 3 days later started car, turned on air, waited until cool inside . car cut off even before leaving driveway. could not believe it. this time it started right back up, to no avail, cut off again.

At approximately 70,000 miles, problems began. first noted the coolant container was contaminated with oil and sludge. entire system was sludged, did not know why. i had the system completely flushed and all new fluids replaced. 2 weeks later, again, the sludge appeared and coolant container filled with oil and coolant hose burned through due to the oil. the coolant hose was replaced. and again i had the entire system fluids flushed. again, the same thing happened with sludge but this time as i was driving the car 2 miles from my home to a main street bank, smoke came from the hood. opened the hood, smoke coming out from engine, and a sludge substance exploded throughout the car and oozed out of the car. could no longer drive the vehicle due to engine seize concerns. car was meticulously maintained- oil changes regularly, inspections etc. i was told i'd have to possibly get a new engined, or at the least have two head gaskets replaced at a cost of $5,500. despite kia touting the 100,000 mile power train warranty, and after weeks of trying to get the dealer to fix it, then went up the corporate ladder speaking with corporate, i was finally told that the warranty did not apply to me because i was not the original owner!!!! this despite the fact that i purchased the car certified pre-owned from the kia dealer and was told that there was a 100,000 mile powertrain warranty that applied- that this was a selling feature!!! i could not drive the car for a couple of months while i tried to resolve the issue with kia- but they refused. there was a 2014 recall on the same car, and this car was a 2015, manufactured in 2014. i owed $9,000 on the car!!!! needing a car, i bought a used buick for $2600 to use since it would be cheaper than renting a car, and will sell that car when needed. can't upload the photos and the repairs info at this time.

The first incident was after refueling. i did not top off. the car just died while idling, took 3 tries to start then lurched when i put it in drive and died again. i was told by the dealer it was because my tank was too full. i drove 325 miles to an almost completely tank. the indicator stated i still had 76 miles left of fuel. i put 14.5 gallons in (not to the full line) and 12 hours later, it won’t start. the battery is new. it’s not the battery.

Driving from alamogordo nm to el paso tx which is about 90 miles distance with my two kids the engine made an awful sound and stopped. i was by a pep boys service center and they checked it out. they found that the engine locked up! the suv only has 71150 miles on it! now i'm on foot and don't know what else to do! any help?

Was driving down interstate at 65 and felt like hit a wall me and my 2 children’s head flew forward car went down to 15 mph and rpms skyrocketed would not go over 15 pulled over to side of road shut off car and let sit restarted car would not go over 15 mph or shift no lights ever illuminated on dashboard and still have not will be getting towed monday as this happened on saturday night

The engine burns oil fast. regular driving after we bought it was ok. we started hearing a mystery crunch noise, but it was a road trip that made the oil problem apparent. we took a trip of 300 miles. at the beginning of the trip the oil was full, when we got there it was almost dry. the crunch noise increased. we took it to a mechanic at our destination and he filled it up again. thr crunchy noise was gone. when we got back home after driving 300 miles again the oil was at low level. i am afraid to drive this car with my kids in it. i will check my oil everytime i drive but thay is not sustainable. i worry what else is wrong with this engine

My 2015 sorento (original owner) just flat out died while driving in the left passing lane on interstate 85n from the airport in atlanta (in the pouring rain 6/8/2019) and without any warning. not only did it just stop running "everything died" no lights, no hazards; no power windows etc. it would not even acknowledge the key fob. the suv was completely dead. i was so lucky to not have been hit by another vehicle. once the hero truck pushed me across 8 lanes to safety; i had to have my suv towed to the dealer. the diagnosis: “the alternator and battery were both bad and had to be replaced for 1500.00”. what?? of course, the warranty had just expired the month before; mileage just had turned 50k. i was completely shocked as no indicators of anything going bad occurred. no warning lights; no hesitation starting; no dimming lights, no noise; etc.… it had full power; everything was normal! my suv had “every maintenance” performed on time and was still 2k away from its next service. this incident not only placed me in a very dangerous situation it troubles me greatly there was no warning at all. again, no indicator or symptom of anything wrong. this suv is my 2nd sorento and will be my last kia. i do not feel safe in this brand of vehicle. i want to add my first sorrento; (2008 ex model, i can supply a vin too) also had a major repair event occur right after its warranty expired (within 2 months); the rear differential went bad and had to be replaced. i really wonder if this is a trend with kia; major issues occuring rsoon after warranty expires; major repairs/costs are the result; not to mention the issue placing you in a dangerous situation without warning. something is wrong here. i have never experienced this with any other vehicle i have owned right neither right after a warranty expires or even close after and when i do? both were sorrento’s

Vehicle stopped engine running brake pedal goes to floorboard. dealer states this happens and demonstrated 3 similar vehicles brake pedal goes to floor. my experience and training indicates this condition is unsafe and master or wheel cylinder or disk brake piston may be leaking. another area can be master cylinder internally leaking or abs internally leaking. i called kia corporate customer service and after listening to my concern he said he has no technical support to address my concern and to go back to dealer. however, i had earlier gone to dealer for a brake inspection “brake pedal travels too low”. i was charged 70$ and told everything is fine! i feel i am chasing my tail here. is there no standard that says peale pedal cannot go so low that gas pedal is also engaged if foot overlaps accelerator pedal? pretty scary if you push brake pedal and it creeps low enough that gas is applied and they are fighting! two months ago i was told that if gas and brake were observed by computer the default was to shut off engine to idle. yes this was happening several times trying to get onto freeway. hit gas engine dies if brake pedal touched when trying to merge onto traffic! now i can hit gas and brake at same time and they fight each other. help!

The engine indicator light was coming on at first; i put it on a test and the service tech explained to me that the sensor needed to be replaced. now the airbag light is on.

We had a 2015 kia sorento that was burning through very high amounts of oil when driven on the highway. the dealership could not find a problem but asked us to supply all oil change records which we did not have available, the car was under lease. when we brought it back to kia, on lease, we were told we had to pay over $6000. we have not paid at this point.

Was driving on a busy intersection on 1/15/2019 around 2:30 pm and doing around 40mph the check engine light began flashing. a short while after the cel began flashing the car rpms slowed down even though the car was in motion & i was pressing on the accelerator. the car behind me began honking their horn because my vehicle was slowing down. i tried to find a street where i could safely pull over. after dodging cars while the car was in a slow rpms motion i pulled over to a side street & shifted the gear to park but kept the engine running and tried to calm down. i decided to head home, after shifting from park to drive i stepped on the accelerator and the car was in motion but the rpms only reached 10mph even though i kept my foot on the gas. and slowly but surely the speed increased. the slow acceleration from a park and stop mode the car was slow to accelerate. the state of my component part or system is unknown. googled recalls for 2015 sorento's and found several websites pertaining to a recall on kia sorento's. however after contacting kia (1-800-333-4542) the representative informed me that my 2015 kia sorento was not part of the recall. since my car was only around 50,000 miles she informed me that it's still under warranty. i contacted my local kia dealership (1450 e camelback rd, phoenix, az 85014 602-388-1276) about the issue i am having. the service advisor erik informed me that he would have my car towed to their dealership and check out the issue. stated "it" "should be" covered since i was under 60,000. i'm waiting on what the mechanic finds and if the issue will be covered.

After kia dealership installed the knock sensor software update in october 2018, the engine went into limp home mode with engine light blinking in the month of january 2019. dealership advised me engine failed and would be replaced under kia warranty for this issue. vehicle has 57,000 miles on it. problem now is dealership says new engine won’t be sent to them for 3-4 weeks. then additional week to install. it’s already been there over two weeks. they did provide loaner. correction this occurred in december 2018, not january 2019.

We went to get oil changed and they said if they change oil the engine will exploed . they said our vehicle had recall on it

Tl* the contact owns a 2015 kia sorento. the contact purchased the vehicle on august 15, 2018. a couple of days later, the check engine indicator illuminated, the vehicle would not accelerate on the highway, and the vehicle shook. galeana chrysler jeep kia (180 greystone blvd, columbia, sc 29210, (803) 779-7300) performed a diagnostic test and cleared some of the codes that appeared; however, the failures recurred. on another occasion, when the vehicle was started, a booming sound was heard from the engine compartment. an independent mechanic stated that some screws detached from the cam timing shaft and the vehicle was leaking oil. the vehicle was towed back to the dealer, but they stated that they could not assist since the vehicle was out of warranty. the contact was referred to the manufacturer who also stated that the vehicle was out of warranty since it had over 60,000 miles. the dealer stated that the vehicle had a history of code misfires and needed a new engine. the failure mileage was 70,000.

My cars paint is chipping off. kia said it is due to car was chemicals. however i was my car by had or get it washed at kia dealers. the paint flakes off during driving or heavy wind. it is peeling off around the windshield which if it starts to rust the whole windshield could come unglued and fly off possibly causing harm to the driver or other cars. i have tried to work with kia about this issue with no results. i think there is a defect in the paint because paint should not be chipping/peeling off like it is. there is also rusting in the paint under the clear bra that is on the hood. which is also a defect in the paint and could lead to rusting of the metal hood

My 2015 kia sorento has metal flakes in the engine, burns 2 quarts of oil every 2ooo miles, it hesitates on acceleration, white exhaust smoke, burns a lot of gas, the engine check light and uvo warnings constantly turns on, it can catch on fire anytime, the engine can lock anytime. we need more kia recalls before lives are lost.

We were driving and hear a rattling noice and all of a sudden our vehicle started shaking and we pulled over. this was about 3 hours after we had an oil change at the dealership. this was the second time after an oil change we had issues. we attempted to turn on the car to get it to safety but could not power on. we had to get towed and a mechanic advised us we would need a whole new engine

Vehicle stalls during normal operation both while moving at traffic speeds and at a stop. initial occurance was while turning left thru an intersection. engine rpms dropped to zero and engine quit running. restarted after shifting into neutral. happened 15 additional times during twenty minute drive home - while stopped at a light, slowing for other vehicles, and when not actually accelerating while driving down the road. vehicle will not idle once restarted without stalling out. battery connections are tight, oil levels are normal. vehicle speed varied from stopped at a traffic light to 55 mph on open road. stalling occurred whenever accelerator pedal was not depressed. shifting into neutral and revving motor prevented stalling while at a stop. unless under acceleration vehicle engine will not remain operating. i am not a qualified mechanic or safety expert, but this condition seems unsafe to me.

Tl* the contact owns a 2015 kia sorento. while driving approximately 35 mph, a loud popping sound was heard from the engine area and the vehicle suddenly stalled. the vehicle was towed to kia of orlando (9550 s. orange blossom trl, orlando, fl) where it was diagnosed that the engine failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 100,000.

Tl* the contact owns a 2015 kia sorento. ever since the contact purchased the vehicle six months ago, there had been an abnormal tapping sound coming from the engine. also, the steering wheel made a loud popping noise that caused it to vibrate. the failures occurred upon starting the vehicle. in addition, the check engine indicator illuminated. the vehicle was taken to friendly kia (5819 us-19, new port richey, fl 34652), but was not diagnosed or repaired. the staff stated that they were too busy to assist. the manufacturer advised the contact to call nhtsa. the failure mileage was 90,600.

Tl* the contact owns a 2015 kia sorento. while operating the vehicle, the check engine indicator suddenly flashed on and off and the vehicle's speed would not increase past 20 mph. the message "limp home mode" was also displayed. the vehicle was towed to antioch kia (119 il-173, antioch, il) where it was diagnosed that the nox sensor was faulty. the nox sensor was reprogrammed. the manufacturer was notified of the failure. the failure mileage was 62,000.

Tl* the contact owns a 2015 kia sorento. the contact stated that the vehicle stalled without warning. the vehicle was towed to romeo kia of kingston (111 schwenk dr, kingston, ny 12401, (845) 477-5400) where it was diagnosed that the connecting rod fractured through the middle of the engine assembly and metal fragments were present. the manufacturer was notified of the failure. the approximate failure mileage was 77,000.

Takata recall. i have a 2015 kia sorento. at about 76,000 miles, the engine began to burn oil. i had it checked for a leak, but the mechanics couldn't find anything. when i start the engine, blue smoke emits from the tail pipe. i am loosing about a quart of oil every 200 miles.

The exterior handle cap fell off of my vehicle. it keeps the door handle in place. it is not covered under the warranty but when i searched, hundreds of other kia owners had the same issue, some were brand new. the part is $10 but kia wanted to charge 60 plus $100 for labor. this part fell off while i was driving which eventually caused the door handle to fall off while driving.

While driving my car to work after a software update at a local dealership it became sluggish and difficult to drive. i was just coming off a local highway onto a surface street when this occurred. i pulled over and checked the icon on my dashboard in my car's manual. it told me not to drive it so i had it towed to the dealer - 6 weeks ago! apparently the software update they did to protect my car damaged it instead. i have been in weekly contact with the dealership but they are getting very little information or help from kia, who apparently can't figure out how to fix my car. i am now concerned about the damage being done to my car sitting for that long without being driven and now i wonder if this will cause more problems in the future. not happy with kia's inability to fix my car. i bought it used so it doesn't fall under the lemon law and i need to know if i have any legal recourse. i have made 2 car payments with a third coming up since it has been sitting at the dealer waiting for whatever decision they end up making. the dealer has been great about it and provided me with a rental, but this is all getting old real fast!

I purchased my kia in april of this year. a few weeks after the purchase i noticed a burning smell. i pulled over to investigate but could not find where the smell was coming from. i continued to notice the smell after the first incident and there was no pattern to cause the smell to happen. i brought the kia in for service to find the problem. kias mechanic said they could not duplicate the smell and they couldnt find the problem.i insisted something was wrong and asked them to search farther. i got another call from the mechanic saying they couldnt duplicate the smell and to basically bring the car in if its actually smoking or on fire. i contacted the corporate office and after their investigation i got a call saying based on the dealerships report they couldnt determine a cause for the burning smell and the case was closed.i have 3 kids 2 in car seats. my self and others continue to smell the burning. iam terrified everytime im in the kia. i feel i was sold a death trap and kia doesnt care. i feel they wont do anything until the car is literally on fire and then it will be too late.

I was driving my car on the highway when my engine stop running, im told by kia the engine seize up and it is not covered

Tl* the contact owned a 2015 kia sorento. while the contact's vehicle was at a complete stop at a red light, another vehicle failed to stop and rear ended the contact's vehicle. the crash pushed the contact's vehicle into the intersection. the driver’s seat separated from the base and caused the driver’s seat to move backwards and forward, causing the driver’s body to strike the rear passenger and driver's seat railings, the driver’s window, driver's door, and dashboard. the driver suffered injuries to the neck, head, and face. the contact was seated in the front passenger seat and suffered seat belt bruises and lower back pain. the driver and passenger side air bags failed to deploy. the driver required medical attention. the vehicle was destroyed and towed to a collision shop. a police report was filed. the dealer and manufacturer were not notified. the approximate failure mileage was 72,000.

Purchased a used 2015 kia sorento from a used car lot on february 15, 2018. i've experienced no issues with the vehicle until august 19, 2018 while driving home from work. while driving on the freeway, and accelerating, the vehicle completely stalled. we pulled the vehicle over and tried our best to get it to restart. it had to be towed home. a certified mechanic inspected the vehicle and confirmed the kia had complete engine failure due to the engine seizing. please contact me for inspection documentation (currently at work and unable to upload the receipt).

Headlight low beam bulbs continue to burn out. i have replaced three bulbs in the last six months. obviously, there is a short somewhere. i have searched the internet for answers and have only found countless of other kia owners reporting the same problem. this is a safety issue because the headlights will burn out and inhibit your ability to drive safely at night.

Went to turn on the car the car had accelerated while in park. from there the same that the electrical part in the car stop working. the tire sensor was also on the engine sensor was also on major issues

While on the highway going speed limit of 75 the kia started to slow down on its own. it would not go past 40mph in a 75. once’s in town the car was ok because the speed limit was below 40.

About a week after i purchased my sorento i notice that my vehicle would stray to the left on the freeway. when i attempted to correct the steering the vehicle would over correct and almost go into the right lane. it felt like the car had a mind of its own and was steering on its own. i brought it back to the kia dealership three times, but they could not duplicate the problem. i filed a compliant with the state of florida under the lemon law and had a hearing with kia motor of america and a arbitration judge again the problem could not be duplicated. i was advised that i would have to live with this problem until kia could find a solution and complete a recall process. i have noticed that there are several other kia sorento steering complaints on file already. so i would like to register my complaint today. my sorento was always in motion and at different speeds. and on the highway the problem always occurred at speeds between 40 and 70 mph.

Vehicle was under light load travelling approximately 55 mph on level ground on a state route and suffered catastrophic engine failure. it had a load banging/clacking sound and screeching then seized up bringing vehicle to a stop before i could safely pull off the roadway. mileage at the time was approximately 100,700. vehicle was towed to the dealer, and service determined the engine repairable and in need of complete replacement. warranty coverage has been denied. cost to replace the engine are $5000 for a used engine to over $6000 for a rebuilt/re manufactured replacement.

My wife was driving home from work and while in rush hour traffic on the highway traveling approximately 50 mph the engine just stopped. she did not receive any warning, no smoke coming from the tailpipe, and none of the check/oil lights came on in the dash. she was fortunate to get it pulled over to the side of the road before it stopped. when i arrived to see what was wrong there wasn't any oil in the engine. i had just checked the oil 10 days prior while filling up for gas and the oil was full. i added oil and tried starting the car and it would not start. towed the vehicle home and discovered the battery completely died. i replace the battery and the engine started but i was hearing a constant tick-tick-tick and once putting the car in gear there was a very loud rattle, then it almost died. next day i contacted kia to have it towed to a local dealership and they opened the engine. the head mechanic told me that it was a sign of lack of maintenance because there was massive amounts of sludge and kia warranty would not cover it. i informed the mechanic that i complete all my oil changes but don't save the receipts and couldn't produce them. suggested by the mechanic to call consumer line and i received a bunch of run-around and said since i don't have maintenance records they will not honor their warranty. after detailed research i have found numerous complaints of exactly the same issue from other consumers that own a 2015 kia sorento as well, including this site. i believe a complete recall is in order for all 2015 kia sorento's for engine trouble and kia needs to honor their warranty!

Roof rail detached on highway while hauling kayak, speed 30 mph. gust of crosswind. rail is plastic and the flanges on the end are held on by two screws at each end on the out side edge only.plastic at that point is paper thin. inside edge of flange is not attached at all. this allows the rail to roll off to the outside with very little pressure, ripping out the screws on the outer edge. i tried the rail on the other side and by pulling out i could lift up the inner edge and could have ripped it off by hand with a little more pressure. fortunately no oncoming traffic was hit. i feel this is a definite safety issue. rail is rated at 220 lbs by kia. total weight of kayak was 70lbs.

Head lights too dimmed/i have to use high lights often during my driving./happens during the night. it has happens any time i use the car at night. i hope his can change. not safe for driving at night.

Horrid smell coming from ac. last summer it smelled like vinegar, this spring, cat urine. i took it to the dealer to have the system cleaned/deodorized for $65. sadly didnt help. they are taking it back to delve into cleaning the evaporator? i hope it doesnt cost more, but there are so many accounts of this on kia....people getting headaches from the mold, aggravating kids's asthma....talk of a law suit, etc. kia had better buck up and fix this! i called kia consumer complaints...they are "not aware" of the problem...tho there was a technical service bulletin (tbs) on older kia's about this. basically, they have continued with a bad design.....but people will get sick having that blow in their faces! please log your complaint at: https://ksupport.kiausa.com/consumeraffairs

Been having problems with the car for over 8 months. eats oil like no ones business. white smoke coming out of the exhaust. every time i run the on board diagnostic, it has always said no problems exist. today, my husband comes home from an appointment, and tells me the vehicle was running really rough, shaking the entire car. we check the oil everyday and we've tried going to two different kia dealers for our oil changes, and they never tell us anything is wrong. now, this comes up today. i do the on-board diagnostic and it reads. "possible condition(s) with your engine control system has been detected." schedule a full system check with your nearby kia dealer soon. the car shakes horribly. up until this time, no shaking, some white exhaust when starting the car, but no major problems. no engine lights on, until today. we have had regular maintenance on the vehicle. it even passed smog testing. so now, after reading similar complaints, i worried, i won't be getting my car fixed.

When i turn a corner, my kia sputter to get around the corner. this problem has almost caused me to be in a couple of accidents. i advised the dealer before about this problem and was told, "my car is ok". this is not ok. also, when accelerating, it sounds like the transmission or some other component is slipping. it rpms goes high before decreasing back down to get into next gear. i've expressed this to the dealership as well and was told once they drove my car, "they didn't notice any change". when going up a hill, i have to press all the way down on the gas to get up the hill which causes the rpm to raise and it sounds like it's stuck in a gear or something. these issues needs to be rectified immediately. this is not normal for a car to do this. it frustrates me to tell the dealership what's going on with my car and nothing is being done. i am the one who drives my car everyday and i know when something isn't right. how can a dealership tell you what your saying isn't correct when they don't drive your car everyday? for me to have purchased this car 1 year and 4 months ago with only 2,500 miles on a 2015 kia, i really shouldn't be having these many problems. it almost make me feel like the odometer was rolled back. just my opinion.

The passenger tail light went dim (while braking) and then stopped working (only when braking). replacing the bulb does not fix the problem. kia dealer says they will have to put on a machine and they think its an internal computer issue. i have noticed many other sorento's with the exact same tail light out when braking.

Car shut off repeatedly in the middle or driving and the car shakes.the car will not go over 60 while driving. *tr

Tl* the contact owns a 2015 kia sorento. while driving between 50-60 mph on several occasions, the steering became loose and the vehicle drifted to the right. the vehicle was taken to evans kia (located at 4580 washington rd, evans, ga 30809, (706) 305-4000) where it was diagnosed that the steering column needed to be replaced. the vehicle was repaired; however, the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 75,800. *tr

Tl* the contact owns a 2015 kia sorento. while the contact's spouse was driving approximately 15 mph, the steering wheel detached from the steering column without warning. the contact stated that the driver was able to push down on the steering wheel and the functionality returned. the vehicle was taken to bev smith kia of stuart (located at 3131 se federal hwy, stuart, fl 34994, (772) 283-1743) to be inspected. the contact was informed that the mechanic failed to torque the nut that held the steering wheel in place after replacing the clockspring in the steering wheel. the manufacturer was not notified of the failure. the approximate failure mileage was 137,000. the vin was not available.

Between oil changes, the engine on this vehicle burned through / consumed all of the full synthetic oil causing a massive failure with the timing chain and all the tensioners. repair estimate: $2800. i've never had a car that consumed oil like this. it was unpredictable. if i had caught this later, it was have likely caused a more catastrophic failure requiring the replacement of the entire engine or rebuild. the vehicle is under 75,000 miles. had i been the original owner of the vehicle, a 100,000 mile warranty would apply. however, subsequent owners lose 40,000 miles of warranty coverage. my warranty is expired as a result. kia has had other recalls on prior year sorento models, but the 2015 is yet to be recalled as of the writing of this complaint. i hope that changes in the near future.

Headlights will not come on. one will flicker on each time the headlight switch is turned on but will then slowly go out. no headlights is a safety issue! the key fob also has intermentent disfunction like the battery is going out but it is new battery. i have read other complaints with same issues. headlight issue with bad connectors for this make model and year have been recalled but for some reason doesn't include my cars vin. needs to be further investigated to include more vin.

I took my car in to a kia dealership recently for preventative maintenance, and because i noticed that it was not driving as smoothly as usual. i was told that nothing was wrong with the car, but, there was a product improvement campaign for which software was updated on my vehicle. approximately one month later, i was out of town in my vehicle, and all of a sudden the engine light began to flash, the rpms went down, the transmission appeared to slip, and the car was essentially disabled. the kia service department that i brought it to explained to my husband that the "product improvement campaign" -- where the software was added to my vehicle was due to the fact that kia knows that the engines have issues, and may have catastrophic failure early, and because of this, they have designed something to put the vehicle in a 'limp home mode', so that it is not further damaged. because this has not been called a recall -- even though kia has full knowledge of engine issues -- a vast majority of kia oweners of the affected vehicles have not had this software update, and are at risk of their engine failing at high speeds, endangering themselves, their families, and others. this is an absolute public safety issue. additionally, just replacing the engines is not enough, these vehicles need to be completely recalled. many are still being financed, and owners owe thousands of dollars on vehicles that will have to carry a salvage tag, and be worth pennies on the dollar due to having an engine that it was not manufactured with. please hold kia accountable for their irresponsibility, and consumer fraud.

While vehicle was traveling 70 mph on interstate, engine cut off. subsequent mechanic evaluation was engine is internally damaged and requires replacement

On 3/10/2019, i was out of town, driving on the highway when my car lost speed, engine light came on and car shut down and wouldn’t start back up. had to have car towed to near by shop and had to find a way back home, which was 2 hours away. on 3/11/2019, shop stated that my engine had froze. he could understand why engine froze because it had oil and i wasn’t due for an oil change until another 800 miles. shop owner informed me that he have had 3 other customers with the same make and year who car did the same thing. i have taken my car to kia on several occasions for evo systems reading problem with system and told them that i heard a knocking and shaking in my engine. i have read about several other case similar online. clearly there is a problem with the engines in the 2015 kia sorento that you all aren’t willing to investigate or admit too

I was driving and was stopped in a turning lane waiting to turn when the car stopped working and wouldn't do anything. i had it towed to a kia dealer and was told the engine had seized. there was no reason for this to have happened on a newer vehicle. i was told there was sludge, much like i am finding a lot of other people with these vehicles were told. it cost me $5700 to have a used engine put in that will likely fail as well, as after researching this is a common problem in these vehicles. there was a recall up to year 2014 for known engine failure and it should be extended to 2015 because the problem is beyond the year 2014 engines.

While driving on highway car lost power and cut off, was able to start again and get to dealer maintaining speed roughly 45 mph

My complaint is the low beam on my 2015 kia sorento has very poor visibility and burns out too frequently. my local kia dealer doesn't even carry the replacement bulb for this vehicle. told me to go buy it at walmart, which i did. however, one burned out within 4 months (i changed both at the same time per recommendation). bought replacement again (cost $37.00) and before i had a chance to replace the other one burned out. i think this is a real safety issue due to the poor visibility (low lumens) and frequent burn out. can you offer any advice? thank you.

The engine began knocking while driving on the highway. this occurred about 2000 miles into the last oil change. the dealership is stating the bearings in the engine are the cause of the failure.

My key fob was sounding like the doors locked but the car headlights did not flash or horn sound to signal the car was locked/security feature. the dealer said there was nothing wrong with the battery in the fob, and let it be as that. today my car is in the shop because i was in the rear seats this week and noticed the back driver side passenger door was not locking. i had trouble getting out too. this explains why the car horn did not beep nor the headlights flash, as it was not a locked car, there is a issue and the car is not secure, that is why it did not beep. it will sound like the doors locked and unlocked but at this time it is just this one door that will not lock. it is not under the kia warranty now and it was noted, per this tech today, that when i first mentioned the key or fob issue was after the regular warranty too. i see online lots of comsumer comments about kia door lock issues. this is a safety issue. this should be a major recall. now i have to pay about $280.00 for this one door lock. and pray this takes care of it

My kia lost power while driving on march 17, 2017 on the highway. after kia replaced the motor i realized that during cold weather my car won't start at all. i've had several diagnostic tests done but nothing shows up. i've even had the manager of the service department come to my location with the diagnostic device, because i was once again stranded and had just paid to have the machine put on my vehicle the day before. again nothing showed up. it only happens during cold hard freeze weather. i've filed a report with kia and to this day no one has contacted me. next issue is a clicking noise while driving vehicle coming from the steering wheel and of course it's not covered. lastly, i just recently noticed that the smell of gasoline coming through the vents after filling the car with car and driving minutes later there's a strong smell of gasoline throughout the whole car. kia has the worst customer service. they wont give you a rental car nor do they return or follow up on complaints.

Sitting at a red light i noticed my check engine light flashing. the light turned green and when i pushed the accelerator i had zero power. it was able to go up to 20mph and i was able to make it up the hill and into my work parking lot. i called kia and luckily was able to get towed to the dealership. they stated its probably an engine misfire, we'll have you up and running in no time. the next day, i called the dealership (bc i didn't hear from them) and was told "were ordering you a new engine". 6 days later i called again because i still haven't a reason as to why.. i was informed the update they did on my computer did something to my engine and thats their only solution. mind you the vehicle only has 41k miles on it! apparently that happens alot to kia's but i wish i knew before i purchased this vehicle! total piece of junk and i don't feel safe. side note: my transmission has always shiftted very hard in the morning (even after a 20min warmup) their looking into that now.

When my wife and i started our family we were so happy to purchase the 2015 sorrento , 92,000 miles and 3 years later the engine locks up out of nowhere. i was going about 60 on the expressway and the engine started making a weird rattling noise less that 10 seconds later the car lost power steering the brakes were not very responsive. after a near death experience of trying to navigate to the safety of the emergency lane, i began to look up this issue. kia had a recall on the engines from 2011-2014 for the same issue. every post or review i read, the customers had experienced the same issue as my 2015. the people that had 2015 or newer who experienced these same issues was told that the best warranty in the business will not apply unless you have had all oil changes done at a kia dealership or have all receipts of maintenance done to the car. if they did have all receipts they were told because the oil changes were not done by kia the warranty will not apply. catch 22? my 2005 expedition has 218,000 miles and still runs great. my 93 cadillac sedan deville have 157,000 miles and stills runs great. but some how the non american car i purchased died in 3 years and 92,000 miles. as a high school teacher every student i come in contact with for the next 15 years will be scared away from this company. im downtrodden because i know that the corporate entity called kia is going to fight tooth and nail to say there engine in the 2015 in not faulty and i almost died because they have faulty engines. i made sure to always change the oil in this car before the due date because it transported my wife and child. my family has had a lot of cars from all sorts of makes, never seen this happen to a car so quickly and without warning!

While driving at 60 mph, car decelerated and the engine stopped working. able to pull off to side of road. engine is being replaced under 100k warranty.

Driving on highway,i stopped at a traffic light,my engine stalled,i was unable to get engine restarted. was towed to dealer, was told they would check car on monday.on monday was told engine needs replacement.it is well known that kia theta 2 engines have bad crank shafts,causing engines to fail. i want my engine replaced at no cost to me,because of their mistake.

Tl* the contact owns a 2015 kia sorento. the contact stated that while the driver was driving at approximately 60 mph, the vehicle stalled without warning. the vehicle was able to coast to the side of the road. the driver turned off the engine. the vehicle was restarted two hours later and was able to drive. the vehicle was taken to an independent mechanic where it was diagnosed but no failure code was found. the failure recurred a second time. the vehicle was towed to an independent mechanic where a second diagnostic testing was completed with results that the engine failed and needed to be replaced. the vehicle was not repaired. the dealer and manufacturer were not notified. the approximate failure mileage was 166,000.

We were driving down the highway with our small children in the back seat and car began to make a loud noise. the engine light came on and then started to flash. we proceeded to the exit and as we were taking the exit all the lights came on in the car stalled. we had to have it towed and we were advised that the engine was bad and one of the cylinders was not opening. this vehicle is not even two years old and the engine should not be failing

Takata recall,backup camera not working,

I was driving my car home from work and it shut off on me as i was driving on a busy city street. i tried to start it and it just kept shutting off. i had someone hook up a computer on it and it said something was wrong with my camshaft timing.i had no warnings leading up to this. it just shut off in the middle of driving it.

I had oil changed at the mechanic shop. a week later i drove in the city, the oil light came on and off. then the car just shut down. i had it restarted and went home. i checked the oil it was almost gone. took it back to the shop. they checked everything again and couldn't find anything wrong with it. no leaks. they don't know what went wrong. i contacted the other mechanic. he immediately knew what was wrong with it. he had other customers with same problems. it is the powertrain. we have to add oil weekly to keep oil inside.. it keeps burning up.

Headlights (mainly low beams) keep burning out and need be replaced about every 6 months to year and half. this time when i needed to replace the left low beam bulb, i noticed the bulb was out when i was jumping the car due to a dead battery. a day later the battery was dead again so i took it out and had it tested. the dealership said the battery was fine. came home and tested the power to the headlights both when the car was running and completely off (all lights as well as engine). power is running to the headlight even when the car is off and not enough that the headlight illuminates but enough to constantly drain my battery if the car sits for more than 8 hours!!!! looking at others with the same headlight issues as well as many saying wires had melted and some fires happening. this problem should be looked into further. i will update if able to when i find the cause

When trying to start the car, everything flickers like the battery is dying, then it will crank, but now all of the lights are on and won't go off and it is dinging like the keys are still in the ignition, but they aren't.

Driving on a 4 lane highway my 2015 kia sorento died without warning and made a clicking noise when i tried to start it. i had the car towed to a local kia dealership who advised metal shavings were found in the oil, which clogged the oil filter, restricting oil flow thus causing the connecting rod bearings to break. they confirmed there was no sludge found in the engine. the car needs the engine replaced and my extended warranty is refusing to pay citing there was not sufficient oil lubrication due to low oil which caused the connecting rod bearings to break. however, the dealership advised both myself, warranty, and adjuster the car was burning oil as no external engine leaks were found. all oil changes were completed by the kia dealership whom i purchased the car from and records were provided. at no point did any warning lights illuminate on the dashboard to indicate low oil or to check engine. my 2015 kia sorento has the gdi (or theta ii) engine which is named in multiple class action lawsuits for the same thing. i still owe on this car as i have only had for 1.5 years and am now looking at $5,000-$7,000 in repairs.

2015 kia sorrento sxl engine check light and vehicle verbal warning that my truck has a serious engine problem that needs to be checked. i took my truck to the dealership service three times in one week to research and repair the engine issue. i paid over $300 for repair. i was told my engine has metal flakes and it's nothing the dealership service can do to repair it. i was told to live with the engine check light basically. my engine has low take off speed when getting on the highway and it runs rough.

Purchased this 2015 vehicle from a regional pa/nj reseller named carsense in november 2015 with 15,000 miles. maintained regular service and oil changes, although not always with castrol oil, as required for the carsense extended warranty. driving on the highway returning from the beach when the engine started a slight knock when accelerating. stopped and checked the oil level which was fine. just at 3,000 miles on the oil at the time. no check engine light. drove further and the check engine light came on and then the engine stalled. towed to a kia dealer and told engine was seized. as i am a second owner the 100,000 mile warranty did not apply. vehicle was 909 miles over the 60,000 mile warranty and not covered. escalated with kia consumer affairs who i chased for over a week with escalation requests. final answer ... we are sorry but the car is out of warranty. would not offer any relief on either parts or labor. replacing the engine to the tune of $5,400.00 including replacing a starter which mysteriously "burned up". we have found many similar stories with engine problems that are most likely related to the 2012-2014 2.4l engine recall.

The paint from the roof of my 2015 white kia sorento is peeling off and rusting is underneath. i started about 6 months ago with a little spot and now has become a big spot. there are also 2 other spots that have started.

My kia sorento have problems. i took it in for a recall two weeks ago. then the next day after that i have 2 more light come on. the abs light and some other light under that. don’t know what is the problem with that. then my sensor for my tire is one . i have brand new tire. also my head lights go out every two weeks this have been going on now for well over a year. something is wrong with the car.

I have 2 concerns, 1 mainly i have a newer 2015 kia sorrento with under 25k miles, owned it about 2 years ever since i owned it there has been a ticking in the engine and white smoke blowing out the exhaust. which should not be thecase with a newer car, after taking it to the dealership they said nothing was wrong. additionally when i turn on the air conditioner it smells like vinegar or dirty socks an aweful smell, once again the dealership stated nothing wrong with the car. it sounds like kia is covering up old deficiencies with their engines as it said engines manufactured into late 2014 were recalled how is the 2015 kia, which was manufactured in 2014 not on the recall list? additionally there have been many many other people listing the engine seizing up. my wife drives this car with my small children im writing this retractively in case something happen. additionally we get regular oil changes done. i think this engine model should be recalled. as a newer engine should definitely not be blowing white smoke out of the exhaust nor ticking like the components are displaced.

My 2015 kia, has always make some engine noise, i did not buy it new brand and always checked out ok when i had the maintenance done on it. the noise was getting louder and more noticeable. i took it into be checked and they said my engine is failing. kia says since i wasn't the 1 first owner on the vehicle they will not cover it, i took out an extended warranty and they are now giving me trouble about covering it since i haven't found every maintenance record, but most of them.

I bought a 2015 kia sorento with 85000 miles on it for my stepdaughters first car owned it for 6 months it was great the other day she was driving 50 mph on country road and the engine quite and siezed up no noise no warning no check engine light dealer says it needs a new engine called kia absolutely got no we're even though there a ton off complaints about kia engines doing the same thing they say there's no recalls on this particular vehicle.

Tl* the contact owns a 2015 kia sorento. while driving 75 mph, there was a knocking noise coming from the engine and the vehicle stalled. the contact was unable to restart the vehicle. the vehicle was towed to family kia of st. augustine (2665 u.s. highway 1 south, st augustine, fl 32086, (904) 808-0542) where it was diagnosed that the engine was destroyed and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted. the approximate failure mileage was 88,000.

Engine failure due to metal filings in oil said by dealer to be related to bearings. same issue the 2014 kia sorento was recalled for. my car was made at the same alabama plant in 2014 but is a 3.3l. no one can tell me how many warranties have been rejected or honored for engine replacement. the feds are investigating if kia recalled enough cars. did they? my car was made in the us..but shipped and sold in canada. asking for information on this problem as reported. thank you. this is a major safety issue.

My kia sorento 2015 started making a noise when i would try to accelerate it started burning look and i took it to kia where the technician told me that my car was having the same problem from all of the sorentos 2014 that had been recalled, i contacted kia and they denied my repairs now i’m stuck paying for a car that doesn’t work. my car has only 68,000 miles

I was driving to work yesterday morning (7/10/18) on route 15 in sussex county. my speed was approximately 65-70 miles per hour. i heard a knocking sound, which alarmed me. it went away, and came back, off and on, while driving, a sound that i have never heard before with this vehicle, ever. no lights came on, no indicators, etc. i contacted newton kia, where the vehicle was purchased, and was told that they couldn't fit me in until friday. i made an appointment, but after doing this i decided to contact one closer to where i work, which is on rt. 10 in denville, nj. gateway kia. i brought the vehicle in and had them check out the noise. i was contacted and told that it was the engine, that it would cost $7100.00. the way i was notified was as if i have $7100.00 just sitting around, which i don't. the engine, the engine, no warning, no nothing. i picked up the vehicle, and drove it home, still hearing the knocking noise off and on. i attempted to go to work today, 7/11/18. the noise became worse about a block from my home. i turned around and came home, shut the car off, smoke came out from the engine area. let me make something very clear to whomever reviews this information. i am not paying for this repair, kia is. first thing you are told that you are over your warranty. i just turned 102,000 miles, have had no prior issues. this happened out of the blue, no prior noise or problems. i am now driving a rental, i need to get to work, i need my sorento fixed, and i am not paying for it. i am also going to be reimbursed for this rental. i, again, have had no prior issues with my vehicle. i am very upset about this, so what is going to be done about it.

Todays date: 12/21/2017. purchased vehicle 11/9/2017. approx. 61,500 miles. i check equipment fluids regularly. while driving, the oil indication light illuminated. i pulled over, checked. almost bone dry. no forewarning of any kind. the dealer serviced it prior to my purchase, so, i have had no reason to schedule vehicle service yet. vehicle was manufactured march 5, 2014 ( 3/5/2014 ) .

Tl* the contact owns a 2015 kia sorento. while driving approximately 65 mph, the check engine and check oil warning indicators illuminated. the vehicle started to slowly decelerate until it stalled. the vehicle was towed to the dealer (parkside kia in knoxville, tennessee) where it was diagnosed that the engine seized because of sludge, and a new engine was needed. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 61,000.

Tl* the contact owns a 2015 kia sorento. while driving approximately 15 mph, the vehicle suddenly lost all power and all the indicators on the instrument panel illuminated. the vehicle was towed to kia of stamford (263 selleck st in stamford, ct), but the cause of the failure was not determined. the vehicle was in the process of being repaired. the manufacturer was not notified. the vin was unknown. the approximate failure mileage was 48,000.

Headlights keep prematurely burning out. i have replaced the headlight bulbs 4 times in 2.5 years. they have been replaced with both kia replacements, and aftermarket replacements. makes no difference, they last 6-8 months. fortunately both sides haven't burned out at the same time, it's usually 1 side then the other.

2015 kia sorento. consumer writes in regards to engine issues. *ld the consumer stated the engine seized due to a sludge build-up inside the valve cover. *js

"takata recall" we have around 41000 miles on our 2015 kia sorrento. my husband took a position working approximately 2.5 hours away from our home and making a daily commute of 5 hours each day to work. we have never had any trouble out of our sorento. in saturday, october 14, 2017 after a long day at work he was traveling home and was about 1.75 hours into his 2 hour commute when our sorento started making a terrible knocking noise. no light indicators came on to indicate what could possible be going wrong at the time. he got over in the slow lane and dropped his speed to approximately 30mph. before every trip he made a point to check the oil and that morning was no diffetent. all oil levels were fine. after a few minutes the oil light came on. he got off at the next exit and put in around 1 quart of oil.. still no lights but the terrible knocking noise coninured. he sat for a bit and let the new oil run through and started to make his way home at which time the engine light and the oil light came on. he then pulled over and called a tow truck and had our car towed home. our engine is completely blown. upon starting it makes a terrible knocking noise and after 15 to 20 seconds turns off. a mechanic checked our car over and said there was metal shavings in our oil. we have contacted kia but they we are not willing to do anything as we did not get all services and oil changes at the dealership.

I have purchased multiple lights for my front and rear lights including blinkers and brake lights. i recently purchased a set of lights for $80, top to the line, and the front right light is out again. i have replaced the rear brake light and it is out again. replaced at the same time around july 4th.

My friend was on the highway,travelling along and heard a noise. then she saw smoke coming from under the car along side drivers door. the car then lost acceleration and stopped. within five minutes the car caught fire and is totalled out. an off duty lawman stopped to help her. he told her either the fuel line or fuel pump burst and told her we have grounds for lawsuit against kia for faulty design. my friend is in total distress over this incident and deserves compensation for emotional distress. i feel like kia owes me big money too, because i bought car for her to be legal in hauling her six children in car. we cannot afford to replace the car due to high lien on car at time of fire, and yet i feel obligated to provide friend with legal and dependable car for the family's use. will this agency help us get compensated from kia please? there are records of more of kia's cars catching on fire, even in dealer lots. thank you *js

My mom has been having issue after issue.. first the passenger air bag light and battery after power steering making noices ..brakes not responding and now fuel injection problems.

I experienced a sudden engine failure on august 27, 2017 on my 2015 kia sorento lx with 28k miles. the engine type is a theta ii 2.4l gdi. the complete engine failure happened without warning while driving 65 mph on an interstate. the car immediately lost all acceleration capabilities. there were no warning displays or unusual noise/movement beforehand. it was a very dangerous situation and fortunately i was able to get to the shoulder and avoid any severe safety issues. the car was towed for a nearby kia dealership in new jersey and they diagnosed the engine failure. kia has acknowledged this engine problem and they paid for a remanufactured engine and car rental costs for a nearly two-week period. the newly installed engine is only under warranty for 10 years from the original purchase date, not the date of the remanufactured engine installation. the car’s service has been up to date and i’ve had no previous issues with the car. why has this engine problem not yet been recalled for 2015 sorentos? it’s likely a very similar problem to the kia engine recalls earlier this year. the kia dealership in new jersey indicated that they replace dozens of new engines a month, including on many new 2017 and even 2018 models. does someone need to be killed for action to be taken?

Vehicle engine stopped on freeway, causing me to have to lose power brake and power steering ability, was barely able to get vehicle off freeway and stop without causing major accident to several other vehicles. engine exhibits same symptoms are previous model year recall from kia and hyundia but dealer fails to acknowledge issue in same exact engine, but one year later model. there is a recall under sc147 for 2012-2014 kia sorento and like type vehicles, however mine is a 2015, and as mentioned has the same exact symptoms as previous year engines. requesting sc147 to be extended into model year 2015 and 2016 vehicles to have cars serviced before this causes injury or death in other motorists.

The clips on the rear passengers door panel has broken causing the panel to stick out. this is making it so that the door won't open. the car was stationary on a city street.

Tl* the contact owns a 2015 kia sorento. when the air conditioner or heater was activated, an abnormal odor emitted from the vents. the vehicle was taken to the dealer, but the cause of the failure was undetermined. the contact was informed that a deodorizer was sprayed into the vents, but the vehicle was unable to be repaired. the manufacturer was notified of the failure. the failure mileage was 24,000.

How can nhtsa give a 5-star safety rating to a 2015 kia sorrento based on a 2013 crash test done on this model vehicle when there is obvious a problem with this vehicle in the 2014/2015 kia sorrento models. since 2014, there has been at least 2 serious injuries and other complaints due to this defect and its non-deployent of airbags, etc. (please look at the photos, video & small overlay crash report at http://www.iihs.org/iihs/ratings/vehicle/v/kia/sorento-4-door-suv/2015)..the manufactiurer was well aware of this since they redesigned the 2016 model. this defect should be made public for all vehicles affected with these issues which should repaired or recalled to avoid further risk of serious injuries and/or loss of life. it is completely wrongful, harmful and negligent of nhtsa to give an "5-star safety rating" on a later model vehicle based on an outdated test & without fully and appropriatel testing; rendering false misrepresentation to the vehicle shopper.....updated 06/21/17 *bf *js

Back passenger soor only opens under extreme pulling on handle or pushing from inside hard...the inside frame comes loose and then we bank it back in place with ones fist....next time ,,,,it sticks again!! vehicle parked of course.

Sooo many complaints of kia doors not opening from the inside. kia is not issuing a voluntary recall of this. they should asap! as soon as someone's car catches fire and they can't get the doors open, there will be serious lawsuits. if you are under warranty when this happens, you are good to go. but one by one, the doors stop working....and if out of warranty, dealers want $400+ per door lock. it would behoove kia to fix these asap before some child gets trapped inside. go to cargurus.com and you will see all the complaints.

I have the kumho crugen premium kl33 235 60 r18 tires. they came with the kia sorento. i was driving down the freeway and the car started shaking and i pulled over to see the tire with only 16 thousand miles on them with the sidewall cut through around the whole tire, thread seperation. i took the tire to the dealer where i bought the car and they could not find any bruise or cut that would cause it to blow out. they sent it to kumho for warantee evaluation.

Tl* the contact owns a 2015 kia sorento. while driving approximately 20 mph, another vehicle crashed into the front end of the contact's vehicle. the contact's vehicle was pushed into a telephone pole on the passenger side. none of the air bags deployed, but the vehicle was filled with a very strong smell coming from the air bags. a police report was filed. the contact sustained injuries that required a medical attention. the contact's vehicle was towed to an auto body yard that was associated with the local dealer. the manufacturer was not made aware of the failure. the failure mileage was 12,000.

Tl* the contact owns a 2015 kia sorento. the contact stated that the headlights on/off sensor failed to illuminate during night hours. the contact also stated that the headlight sensor failed to power off the headlights off during the day. the contact had to power off the headlights manually. the failure recurred multiple times. the vehicle was taken to a dealer for diagnostic testing. the mechanic replaced the headlight sensor, but the failure recurred. the vin was unavailable the manufacturer was notified of the failure. the approximate failure mileage was 800.

I am a short adult. because the front passenger seat does not adjust up or down, i need to put a pillow between me and the seat to raise me higher. when i do this, the air bag will not engage.

Driving on mild summer day (~70℉). lightly-packed cartop carrier affixed properly/safely to kia crossbars (installed by kia). driving on interstate highway with "passing lane" traffic (about 75mph). running ac at about 70℉ inside, with all windows up. panoramic sunroof closed, with inner soft sunshade also closed. about three hours into five hour drive. suddenly, without any visual warning (e.g., rock, shard), we hear an *explosion* sound from above, along with the sound of glass clanging everywhere and the rush of highway air. i quickly switch my hazards on, decelerate, and pull off the road as quickly as i can. i noticed that no neighboring vehicles as much as flinched during the incident, nor did anyone stop ... as if nothing appeared to have happened externally from their point of view. when we got out to investigate, we saw that the front major pane of the panoramic sunroof had completely shattered center-out, probably about 2sqft of glass missing. notably, several edges around the newly-formed hole were upturned. those are all the details i can remember. my very strong belief is that the sunroof exploded without any external debris involved. the position of the cartop carrier relative to the hole, my vehicle's position relative to other cars/trucks (not terribly close), the fact that i saw no object hurtling toward the vehicle prior to the incident, the fact that no object was found in between the roof and the inner sunshade, the fact that no other cars/trucks behind me reacted ... all the signs point to something simply being wrong with the vehicle.

Tl* the contact owns a 2015 kia sorento. while entering the vehicle, the contact’s foot inadvertently struck the front driver seat rail which was moved backwards. as a result, the contact sustained a laceration on one of the toes and required medical attention. the manufacturer was not made aware of the failure. the failure mileage was unknown.

I was turning into a parking space in a parking garage with my foot just barley on the brake whenthe car accelerated very fast and cause me to hit a concret wall. i tried to stop it but it didn't stop until it hit the wall knocking me almost out of the parking space. this has never happen before since i have had the car.

Had oil light go on when i would take off from a stop but would turn off when i stop. i called the dealer and took it in and was told that the oil filter was put in wrong. the dealer put a new one on and did all the test to make sure it was working proper. nine day later i had a oil leak and called the same dealer and was told to come back in. the service manager then told me the because someone else had done other oil changes on the car i would have to pay for any repairs if the other place would not. when i asked about the part being under warranty the service manager told me that this part was not under warranty. the service also told me that even if the dealer did the oil change after the first one that kia would not warranty it. so now i will get a bill over 900 dollars and still not know if i have a engine that will work .

When using the cooling seat option it does not work on the passenger side. when we took it in for service we were informed ' that is as good as it gets'. we were told that the air bag sensor blocks over 50% of the holes in the seat. they only way to fix would be to remove the air bag sensor and that is against federal regulations. we can feel no cooling what so ever on that side. *tr

Tire pressure sensor did not light up at any time while driving on 95 in rush hour morning traffic forewarning me of any problem with my front right passenger side tire which tire somehow immediately completely deflated while driving. i immediately pulled over to the right side of road and called for road side assistance. the tire pressure sensor did night light up until the tow truck driver removed the flat tire from my vehicle. when vehicle was take to mccafferty in langhorne, service manager advised me that i should have had the tire checked out as soon as the tire pressure sensor lit up and it would have avoided complete deflation. the tire pressure sensor did not illuminate at any time until the flat tire was removed from the vehicle. a replacement tire will now cost me $ 159.00. *tr

Tl* the contact owns a 2015 kia sorento. while driving 35 mph, the contact's vehicle struck the preceding vehicle. there were no injuries and a police report was not filed. the dealer stated that the front bumper was being held in place by wire and hot glue. the front bumper needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and stated that the issue was between the contact and the dealer. the failure mileage was 7,000.

Kia sorento less then 5000 miles water around vin number on dash also leaking into the floor. dealer tried to say build of leaves around windshield is the cause. if that is the cause then there is a design problem with these cars. i believe they are saying that due to they can't not find out where the problem is. also when car sits over night and it has rain the brakes scrub like they rusted overnight. both of these problems were turned into the service department with out no determination as to why they are doing this. also the service department trying to make up reasons for their own inept work. *tr

Tl* the contact rented a 2015 kia sorento. while driving at approximately 35 mph over railroad tracks, the steering wheel seized and excessive force was required. the contact also stated that the vehicle independently accelerated without warning. the failure caused the vehicle to crash into the post of a billboard. the air bags failed to deploy. the contact sustained a vertebrae, neck, and back injuries and head traumas that required medical attention. a police report was filed. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 17,000.....updated 06/21/17 *bf updated 9/11/2017*cn

This kia was rented from enterprise due to my car being in the shop. i found steering problems with this car as with the braking system already which i found odd as this is supposedly a brand new vehicle. not only that it races intermittently sometimes more than 10 miles or so & at other it slows down even though the gas pedal is being pressed on. on december 1, 2014 i was driving home after visiting a friend who was returning to ohio for college. following the road, i had to cross some railroad tracks to as i was veering slightly left. this kia steering locked & accelerated to approximately 40 or so miles, went off the railroad tracks & hit the mental posts holding a billboard. i was not drinking at all & was wearing my seatbelt. airbags did not deploy & due to seatbelt, my back is broken & received major lacerations to my right eye & face. i was transported to 2 trauma units. this kia sorento has had steering & power problems since 2013 and unfortunate for me, i thought these issues were fixed & redesigned. *tr....updated 06/21/17 *bf updated 9/8/2017*cn

Tl* the contact owns a 2015 kia sorento. the contact stated that while driving at approximately 10 mph, the vehicle experienced a power loss and the engine stalled. the vehicle was taken to a dealer where it was diagnosed that the vehicle needed an alternator and it was repaired. the manufacturer was not notified of the issue. the failure mileage was 1,980.

I purchased a new 2015 kia sorento may 17, 2014. as i was driving down the road last night at approximately 45mph, suddenly the car jerked around, sounded like i downshifted (although it's an automatic) and i got the diagnostic message of the "engine control system- possible engine condition" it told me to take it to the dealership for service immediately. they said today that they had to order a new throttle body assembly and it was too dangerous for me to drive. not sure if anyone else has had these problems yet but it shouldn't be happening in a brand new car! *tr

This car is very hard to steer! it wanders left and right, i constantly have to keep making corrections. it will not go straight. it is dangerous! i can not make it go straight. driving it requires continuous corrections, when you do try to correct the steering over corrects and you go drift the other direction. it is very fatiguing ! the electronic steering does not work! on my first call to the dealership they told me to put it in "sport" mode. this did nothing. i see that others have been told this so kia knows that it does not work and this is their fix ? this happens at all speeds. even turning corners requires making corrections because it will over turn. *tr

Tl* the contact owns a 2015 kia sorento. the contact stated that while attempting to make a left turn, the vehicle surged forward at approximately 40 mph without warning. the failure recurred on three occasions. the vehicle was taken to a dealer where it was diagnosed that the linkage needed to be adjusted. the vehicle was repaired but the failure recurred. the vin was unavailable. the manufacturer was notified of the failure. the approximate failure mileage was 1,000. updated 10/24/14*cn the consumer stated the cause of the failure was the driving with both feet. the failure had not recurred. updated 4/16/2015 *js

Tl* the contact owns a 2015 kia sorento. the contact stated that while driving the vehicle went into "safe mode" and decelerated to 20 mph. the vehicle was taken to the dealer who stated that the fuel pump failed. the vehicle was repaired. the manufacturer was made aware of the failure and the failure mileage was 1,000. the vin was unavailable.

High pressure fuel line fittings determined to be defective and not fitting correctly. line(s) became detached causing near catastrophic fuel spill in crowded parking lot. *tr

Tl – the contact owns a 2015 kia sorento. while driving approximately 40 mph, the contact was flagged by another motorist and noticed fuel leaking from the front end of the vehicle. the vehicle was towed to the dealer who stated that there was a leak at the fuel pump inlet. the fuel pump was cleaned and re-attached. the manufacturer was notified. the approximate failure mileage was 2,744. jcc

Our 2015 kia sorento lx with touring package was parked in our driveway when the tailgate window exploded and shattered all over the driveway. fortunately no one was in or next to it at the time. vehicle is back at fucilla kia dealership for repair. it is only one week since we picked up the brand new car and it is already in the shop for repair...not a good omen and we are not happy. *tr

I was driving my new kia sorento on a two lane road. while driving in a passing zone going 50-55 mph, i attempted to pass a truck. my right hand bumped the gear shift to the left (at that time i had no idea that by slightly bumping the gear shift the vehicle went from automatic to manual...there is also a boot over the gear shift that prevents visual confirmation that the vehicle is in a different mode ). while attempting to pass the truck, my vehicle would not accelerate past 55-60 for approximately 11 seconds. i narrowly missed a head on collision with another vehicle. after understanding that the gear shift was bumped into a manual position, i have tried changing my vehicle from automatic to manual at many different speeds then attempting to accelerate. sometimes the vehicle will accelerate and other times acceleration won't occur for 11 seconds. i have tried similar maneuvers in cadillac suvs, volvo suvs, and a subaru suv and there was no acceleration delay regardless of speed. i feel this is a setup for a deadly situation. *tr

Electrical connectors for headlights and taillights have been repeatedly defective. we have had non-working headlights and taillights and brake lights on multiple occasions. when replacing what we thought were failed, burned out lamps, the lamps would work again just because i had begun removing the lamp. the jostling of the connector was sufficient to "fix" the condition. we have taken the car into the dealer for a fix on more than one occasion. on one of those occasions, the dealer had to order parts, which took several days to arrive. on one of those occasions, we were charged $20 for replacing a bad lamp, which i am sure was not the cause of the problem. driving with a defective headlight or taillight is a dangerous situation. we keep lamps on hand in the car, so that we can show a law enforcement officer that we have a replacement in case we should be stopped for a defective headlight, taillight or stop lamp.

Egine stalls and ac on stalls and has died 3times

Despite maintaining oil levels (well-documented), engine sludge occurs. engine shakes when going uphill. on january 2, 2020 4 qts of oil was given. on january 20, 2020...the engine had used up 3 quarts of oil. the previous oil change occurred on november 9, 2019 and the one before that was during the first week of october 2019.

Driving down road car would rattle when turning and it became hard to turn which almost caused an accident then i was driving going up hill when all of a sudden the car front wheel started spinning and a rattling sound became louder from the bottom the awd component suddenly failed tires would not engage. i took it in to a kia dealership and they refuse to diagnose the awd until an alignment is done and new tires are bought