2015 JEEP Cherokee

short in wiring harness….climate control does not work…car sales man knew it but did not let me know. i found out it did not work when the weather warmed up and i tried to turn on air conditioner and it did not work….it was then the dealer told me there was a short in the wiring harness and it would cost several thousand dollars to get it fixed…The dealer was — Snethkamp … salesman was Fred dodge

My 2015 Jeep Cherokee Latitude 4×4, 2.4 coolant is overheating. If I pour Peak 50/50 AntiFreeze/water in then it will only last a couple of days. It looks like it splatters in places when it starts over heating and I pull over to lift the hood. The fan is still going. I didn’t know if that recall had something to do with what problem I’m having? If not what is it?

My engine light will not go 📴?
I checked the gas cap, watching for the warning light to rapid blinking? But it’s been steady the whole 2yrs.? It’s hard to get inspection!?! Thinking about trading it in for newer SUV

rough shifting transmission especially first 3 gears. The dealer and Jeep will not acknowledge the problem

transmission has been shifting and jerking since we bought it new, garage has always said software upgrade, then the jeep totally stop in the middle of the road. jeep garage is replacing the power take off unit now. back in the garage for awhile. never buy another jeep product.

STOP START SYSTEM ACTIVITATES INTERMITTENTLY , UNDER WARRANTY BUT UNABLE TO DUPLICATE ISSUE

transmission skips gears / lurches and bucks
clunking from front left strut – fixed last year and started again

My Jeep Cherokee has the 9 speed transmission. I went to start the car it took several times to start when it did the car dropped hard into gear and all of the service trans lights came on and it was very difficult to get home as the car was having a very hard time getting into gear and stayed in 2 wheel drive mode. I had the car towed to the dealership and they told me my drive tran warranty covered the cost and I just needed a software update. Four days later I was driving with my husband and 8 month old baby and while stopped at a stop sign the car died and again took several times to restart, all trans lights came on and could not get into gear, we had to drive slowly home with our hazards home and nearly got into an accident when trying to merge into traffic when it kept slipping out of gear.

For the last two weeks, my 2015 Jeep Cherokee has been at an auto body shop to repair damage made from a break in. I have not driven my car since September 22nd. This morning, after finalizing the paperwork with the repair facility and paying a deductible, I was able to finally drive my Jeep again. Pulled out of the body shop\'s parking lot, drove not even a quarter of a mile and maybe a minute or so into the drive and the dashboard icon of the battery illuminated, the notification sound played, and the car slowed to a stop again. Also, the notification center displayed \"shift to park\". Luckily this time I stopped at a red light. I shifted into park, placed my hazard lights on, and waved the cars that were behind me to drive around. Made the attempt to restart twice with no such luck. The third attempt saw the car turn back on successfully.

The repair facility that I left is thankfully a few miles away from the dealership in which I lease the Cherokee. I drove immediately to the dealer, placed the car in front of the service department, and walked in to discuss the problem with the service department. After talking with one member of the service department, he stated that he would try to squeeze the Cherokee in for some testing but couldn\'t guarantee it because there were many cars scheduled for service and only one person available to possibly look at my car.

The car was eventually taken inside the dealership\'s service department. And it sat in a mechanic\'s bay for several hours with the hood open but no one looking to address the issue. Finally, after a few hours in the customer waiting area, I was told that the Jeep was low on oil. And also, that the Cherokee along with the Chrysler 200, and another car that I cannot remember at the moment are designed to stall when the amount of oil becomes low. The service department employee said that this was a \"European design safety feature\" for the car. I kept the Cherokee at the dealership for them to continue to investigate this problem on this upcoming Monday the 10th of October.

From spending a few hours reading articles and watching several videos from different websites, this issue does not appear to be an easy repair and one that will continue and happen multiple times even after attempts to remedy the issue have been made.

the transmission clunks, at random intervals, but if I\'m at home I can sometimes repeat it. It usually clunks when accelerating going up hill around 33-37 mph then at 44-46 mph. It\'s not just me as a driver as it happened when a friend was driving.
I have kept track of when I\'ve heard the clunks….
Transmission
9/12 51249 46 mph 9:51 hard shift accelerating
9/13 51230 52 mph hard shift accelerating 4:51

9/7 recall work said they did an update to the transmission

9/5 51109 42 mph
9/1 51036 hard shift 32 mph 2:57
8/31 32 mph hard shift
A few in here that I forgot to record, but always around 32 and 42 mph and up hill
8/23 10:w15 50866 53
8/22 6:47 50840 42 mph
50829 8/19/17 46 accelerating uphill clunk
8/19/16 50814 46 mph hard shift clunk
Another hard shift between these 2 mileages.
50760 hard shift 43?mph
8/6 50400 42 mph afternoon
8/4/17 11:43 am 60309 hard shaking shift kinda accelerating going downhill 32 mph
8/1/18 10:xx am 50137 hard shift at 42 accelerating
7/30/27 50072 42 9:46 am
7/25/17 12:22 32 mph accelerating 49819
49827 6:14 41 mph acceleration hard shift
49634 40 something accelerating on hill 7/7 hard shift
495xx accelerating hard shift 7/5
45136 38 mph flat
45025 46 mph up s hill 5/20 5:04
Check engine light code
Steering gear
44738
44746 5/12/17
5/2 5:44 44459 46 mph uphill, might have lifted foot off

4/16 43 mph

4/17 44136 44 mph accelerating
4-11 43314 44 mph clunk
4/4 43142 52 mph up a hill foot barely off accelerator to slow dow.
3/13 42683 hard shift 45 accelerating
3/12 6:05 42552 at 46 mph accelerating flat road
3/7 40927 going up 46
3/6 40858 going flat 32 mph hard shift foot barely on gas
3/5 39921 going up hill 33 foot I. Accelerating
2/10 39920 35 mph another driver up a hill
2/9 39375 accelerating up a hill 39 mph
38756 accelerati
ng47 mph
38535 small clunk 25 mph 12/27
37988 12/17 7:35 43 mph
12/13/2016 37966 46 mph starting to go uphill
37348 11/28/2016 5:11 42 mph lifted foot to start slowly my down
36158 4:21 11/17/2016, 32 mph lifted foot off gas to slow down, clunk

35915 clink 44 2:36 11/5 ugh accelerating after a turn
35885 clunk 32 mph after lifting foot off has to start to. Brake. 5:17 11/4
35778 Klunk around 32 mph 10/30 7:10 pm
35772 klunk 31 mph 10/30: 6:35
33551 klunk around 48 mph 10/12 5:21
33480 46 mph 9/20
33433 46 mph 9/12 8:45 entrance 2222 to 360
Could heat be a factor?
The klunk happened these 4 times right after I picked up the car. All but one was at a different mph compared to the last time, so something did get fixed, but it moved.
Once the weather got cooler, u haven\'t heard a klunk. Could heat be a factor?
32877 small clunk 32 mph
32817 klunk up hill 2222, 44 mph
32811 klunk going up hill 33 mph
32810 klunk gong up hill 44 mph
32798 klunk going up hill 44 mph

32628 slippage as slowing down going into the parking lot 10-12 mph
32589 45 mph hard shift loud knock
32448 30 mph hard shift? Slip? clunking sound
32526 31 mph
32447 kinda 35 mph
32374 for sure 30 mph
32369 for sure
32359 maybe
32247 for sure

279xx (above 950) going up a steep slope outside Albuquerque hard shift/slip for sure, def going more than 50 mph

The transmission shudders, clunks, stutters and hesitates for as many as 4 seconds. It actually has no response when pushing the gas pedal. Most problems occur in the first three gears. Vehicle has been serviced numerous times, I think at least ten times. The dealer has flashed the computer numerous times, did something to the torque converter and set the vehicle back to factory settings. That just erases the problems and little by little they revert back to the same crap. The Chrysler rep said it was working according to design. It still shudders, clunks, stutters and hesitates, but only for 2 seconds now. So I guess they consider it fixed. I don\'t. I had three different Chrysler Customer care agents. All they did was manage to drag me past the 2 year limit in which I could file directly with Chrysler. The rep actually told me I had strong lemon laws in NC and to use them. I\'ve tried but apparently you can\'t get reimbursement without paying a lawyer first. They\'ve offered a small settlement. The amount would not fix an expensive transmission. I\'m tempted to trade and take a loss. The trade value is very low because of the transmission. It angers me that Chrysler isn\'t liable for their vehicles.

After having a recall done my vehicle no longer accelerates normally. When pushing on the gas initially nothing happens and then my vehicle shoots forward. I have had it to the shop 4 times and ave been told there is nothing wrong with it and it cannot be fixed.

The transmission shifts into 3rd gear at about 32 mph. It does so with a hard shift and a noticeable clunk in the transmission.

When I was looking at vehicles, the primary item we wanted in the new vehicle was a six cylinder engine so that we would have the pick-up needed for extensive highway driving. I have put up with engine issues since purchasing the vehicle but have actually become concerned for my safety in this vehicle; we only drive it when we absolutely have to (ie. both of us in the household have to go to work).
The engine is the 6 cylinder with the 9 speed transmission. This engine has intermittent issues where the vehicle hesitates, lurches, and jumps. Sometimes when accelerating from a full stop, it hesitates several seconds, and then when it does respond the tires squeal and the vehicle lurches forward from the transmission not engaging as it should. Sometimes it is a milder response where it is just a hesitation due to delayed shifting. More recently, now the engine is not downshifting and the engine revs and doesnt want to downshift. I no longer feel safe driving this because it is so erratic and I constantly wonder what it is going to do next.
Every time we take it to the Jeep dealer, they update the computer and send us on our way. The software updates do not help. We have asked them to drive it and they have told me they dont experience anything wrong. It wasnt until we went to write this letter that we realized that the service orders dont record the fact that we have asked the Jeep dealer to look at this issue every time it has been in the shop with them. Which indicates to us that Jeep is trying to hide from this issue. The amazing thing is that if you go online and start researching issues with the Jeep engine that has the 9 speed transmission, thousands of people are having the same problems as we are having. The sad thing is Jeep continues to make the engine with the 9 speed transmission and the issues dont seem to be fixed. To me that is blatant disregard for the consumer.

I was stopped at a light and when the light turned green and I started moving there was a loud noise. The check transmission lights then came on and the car would barely move. I got to the side of the road and had to call a tow truck.

A few weeks after the transmission was replaced, I began to experience steering problems when hitting bumps at highway speeds. If in a turn it is much worse and the steering wheel shakes back and forth…reminds me of the household door stop with the spring that kids and dogs like to play with…rapid shaking back and forth for a second or two and then it stops. The problem is getting worse and I can feel the steering wheel jerking even at slow speeds.

I seem to get a lot more road noise, too.
;
The dealer said it is because the rotors are warped, but they aren\'t warped badly, and I\'ve never heard of steering problems when hitting bumps because of warmped rotors.

My 2015 Jeep Cherokee latitude has been such a disappointment. Within the first year, it had been in and out of the dealership with a wide array of \"non-reproducable\" issues. The vehicle had died on me multiple times, due to being entirely \"out of oil\" – long before the recommended oil change date, mind you. There is not one person you speak too through Chrysler Corporate that know anything about their own companies vehicle standards and/or guidelines. The transmission is manageable, at best. It is truly a death trap on wheels. The car makes a clunking sound each time I accelerate from idle. The car idled very high, sometimes reaching nearly 4rpms.. when in park. The rpms skyrocket, even when you go down a bunny hill. The transmission is overly confused. At times, it takes a minute to get going, while others it tried to just take off. It has no clue when to shift between first, second, or third gear, which causes for either a lag or very jerky movements. This vehicle is such a disappointment, Jeep should be ashamed to have customers in this vehicle.

Almost from the purchase date of car, I\'ve had problems with the new 9-speed transmission. I have problems with acceleration, deceleration, rough shifts, car jerking, car jumping forward when stopping, etc. The first time the car was in the shop for this issue was Nov 2015. It is currently in the shop for the 6th or 7th time, not sure, for the exact same issues. Each time they \"update the computer\", though it never fixes the problem. I lose my warranty is less than 2000 miles, and at that time, I\'m screwed!!!

This vehicle has had a problem with the transmission from the time I bought it. It shifts EXTREMELY roughly into first gear either from a stop or when shifting from reverse into first gear. I have had the dealership check it out on four different occasions. They have done Jeep-provided software updates but nothing has fixed the problem. Inasmuch as others have reported this same transmission suddenly shifting into neutral while the vehicle is traveling down the highway, I am very concerned.

Extremely slow shifting from drive to reverse. No solution offered by dealer.

Engine will rev between shifts if accelerator is depressed, causing the vehicle to lurch when the shifting is finally complete. Dangerous.

The 9 speed transmission on this vehicle does not shift properly, especially through the first 3 gears. I have brought my 2015 Jeep Cherokee in for transmission issues countless times and have been told this is how this transmission is suppose to operate. I am supposed to accept that the shifting from 1st to 2nd can be delayed and then a hard shift that sounds like someone hit my car when it finally decides to shift into third or the same is true from 3rd to second. The dealership finally was able to correct these hard shifts with a software update until I realized what the software actually did. The car will now not shift into 2nd when slowing down, and when it does finally shift down, after slowing down to 3 mph, it shifts to 1st gear completely by passing 2nd gear. This causes the car to accelerate very slowly if you get caught between 1st and 3rd gear and if you press to hard on the accelerator it tends to downshift too hard causing the car to lurch forward and cause a potential accident with any cars in front of you.
This had been going on since June 2015 until the software update removed 2nd gear from the downshift. Since the car does not down shifts to 2nd my car takes longer to slow down as there is no help from the transmission and this can also cause an accident as your stopping time is increased, as well as additional wear and tear on your breaks.

The transmission is having all the issues that are talked about in complaint forums. Hard shifts. slipping.skipping gears. delay in taking off from a stop ect.

Transmission had to be replaced shy of 5,000 miles. Since then, I have continued to experience the following issues:

1. Car never downshifts from 3rd to 2nd. It will downshift to 3rd and then will go into 1st when the car stops.

2. On downshift from 5th to 4th at 26mph, RPMs spike and car surges forward for a second or two until gear is engaged. Several wrecks almost occurred in rain and snow.

3. Since car never downshifts into 2nd gear, car pauses for a couple of seconds and is very slow getting back up to speed when accelerating from a rolling stop. I have almost been rear ended numerous times due to this.

Car has been through all the updates that Chrysler has released. Service Managers and Transmission mechanics have acknowledged the behavior on test rides but their stance is that it is a normal characteristic. A case was opened with Chrysler. After weeks of my car sitting in various shops, they are sticking to their stance of all the issues are normal characteristics. They refused to answer my question and closed my case.

The transmission shifts rough in the lower 3 gears. The dealerships shop manager told us there is not a fix for it. There are software upgrades but they do not fix the problem. I have had one upgrade but it did nothing. The shop manager told me the newest upgrade make the transmission shift from 1st to 3rd, skipping 2nd. He also told me a replacement transmission would make it worse.
1st Gear: The drivetrain engagement from a stop is interesting. Some owners say it feels like it can take a full second from the moment they step on the gas to when the car actually starts moving. And once it does start moving, its a coin flip if youre going to steadily get up to speed or squeal some tires.
2nd Gear: One of the most common complaints is how the 9-speed hangs out in 2nd gear far too long.
3rd Gear: When the transmission finally shifts into 3rd gear it can be an aggressive, lurching transition. Going from 2nd to 3rd gear is a great way to feel what whiplash feels like, without the inconvenience of having to get into an accident.

Continous transmission shifting in lower 3 gears since purchasing two months ago. Have documented at local Jeep dealership and had all updates applied. But do not resolve problem. Last Thurs made a turn onto a road going up a small incline. I believe the transmission was entering 3rd gear and a loug scary \"bang\" occurred simultaneously. Kept driving no problem. Then Fri, it happened again but the sound was more muffled. Called local dealership and they had me bring it in to check undercarriage but nothing showed up.

The Start/Stop feature quit working and the engine at times won\'t turn on.

The problem is with the ZF9 speed transmission. Often going into neutral and confused on which gear to be in. Huge safety issue. When Gas pedal is applied the car does not move nor respond. Until seconds later. More than 5 occurred of near miss accidentseeing. I have visited the dealer multiple times. They refuse to help.

I have a slipping transmission. My local jeep dealership says there is nothing wrong with my transmission- I even bought the extended warranty upon purchase. I started experiencing these problems at 12,000 miles. My vehicle is at 20,555. Nothing has improved. I feel unsafe in my car and jeep is unwilling to replace my transmission.

Shortly after purchase the jeep has hard shifted, lurched from stop. had to be towed because transmission failed. and just recently went into neutral while trying to pass a car. many dealer trips for above issues, when on cruise the transmission sometimes acts like it is slipping and the motor start revving on downhill with cruise on

2015 Jeep Cherokee Trailhawk 18281 miles – V6. 1:45pm 12/13/16 I was stopped in an intersection making a left hand turn. Came time to go, hit the gas and heard a loud \"crack\" from the front/passenger side of the Jeep then a \"rattle\", then nothing. The engine revved up but no power to the wheels. Rolled through the intersection, pulled over, put the car in park and turned off the motor. Re-started the vehicle and the engine light was on. Put the vehicle in drive, but would only go about 10 mph… The motor would rev up, but again no power to the wheels. Limped along the highway with the flashers on and pulled onto a safe side street and called Triple-A. As I was sitting, engine off, I began to roll… the vehicle was in Park! Cranked the wheels into the curb and set the E-Parking Brake. Called the tow service and was towed to the local dealership. No update yet.

While driving at highway speeds transmission malfunctions and will not shift out of 8th gear, leading to poor acceleration. I must pull over and come to a complete stop for the transmission to shift out of 8th gear. Car is currently at dealership now being serviced.

My Malfunction Indicator Light came on and the RPMS/Shifting is not accurate any more. The car does not shift properly and even after I took it to Jeep the car is not shifting correctly as it use to. I do not think that the car is safe to drive

Switches gears abruptly while driving now the service engine light has come on with service transmission soon and will not accelerate.

Transmission slides, stalls, slips. No software update helps. now they tell me a new transmission is needed. unknown if Jeep will help.

The 9 speed transmission stalls when accelerating.

The transmission shifts rough in the lower 3 gears.

The 9-speed transmission is erratic. Sometimes it delays on acceleration, sometimes it jerks on deceleration, and sometimes it shifts unevenly.

Continous transmission problems on going

Transmission failure

DELAYED SHIFTING DURING ACCELERATION

it has shifted roughly. When accelerating the car feels like it goes into neutral and then quickly changes into 2nd gear, causing an aggressive jerking that feels like you are getting rear ended.

Transmission suddenly shifts into neutral emergency brake goes on, dashboard lights up, car won\'t shift. This had happened four times since 9/15. This last time, had to have it towed to dealership and is now into the fourth week .
There is finally a recall as of August 2015, but Jeep does not have replacements parts.

This vehicle has had transmissions from the first week I purchased it. The dealership has replaced the transmission once but problems persist and seem to get worse over time. The transmissions jerks into gear at times when taking off from stop or near stop, seems to shift out of gear when traveling around 40mph and then slams back into gear, and and completely stopped working leaving me on an on ramp of an interstate (had to shut car off and restart to get vehicle moving again). Upon multiple trips to dealership to deal with issue, I have been told \'that is just the way it is\' and would need to live with the issue.

FIRST OF ALL, VEHICLE WAS SOLD TO ME AS NEW WITH A REPLACED CONTROL ARM AND MISMATCHED RIM AND SMALLER TIRE. AFTER 14k MILES DRIVING ON SMALLER TIRE – TOOK VEHICLE IN FOR MAINTENANCE DUE TO LOUD REAR ROAD NOISE. DEALERSHIP COULD NOT LOCATE THE ISSUE HOWEVER COVERED UP THEIR MISTAKE BY NOTING ON CARFAX THEY ROTATED TIRES (FALSE DOCUMENTATION) AND RECOMMENDED REPLACING ALL TIRES WITH NEW TIRES. PRO-RATED TIRES WERE PURCHASED AND FIRESTONE RESOLVED THIS ISSUE UPON REPLACEMENT OF TIRES.
SINCE A SOFTWARE UPDATE IN MID-2015, JEEP CHEROKEE SHIFTS ROUGH OR JERKS WHEN SHIFTING. AT CERTAIN SPEEDS (E.G 28MPH) WHEN COASTING, THE RPMs INCREASE; AT A HIGHER SPEED (E.G 81MPH) (FREEWAYS ARE 70MPH)…SIGNIFICANT GEAR SHIFT CAN BE FELT AND RPMs FLUCTUATE AGAIN. WHEN COMING CLOSE TO A FULL STOP, STEP ON ACCELERATOR AND THERE IS A DELAY IN GETTING GOING.
GOING UP HILL, JEEP MAINTAINS A HIGH RPM AND DOESN\'T SHIFT OUT OF GEAR. AFTER REACHING A FLAT SURFACE, THE TRANSMISSION IS OUT OF WHACK AND TAKES A FEW SECONDS TO FIGURE OUT WHAT GEAR IT NEEDS TO BE IN.
GOING DOWNHILL, THE RPMs ROAR ANYWHERE BETWEEN 3000-4000 RPMs WITH NO DOWNSHIFTING TO AUTOMATICALLY SLOW THE JEEP DOWN – CONSTANT FOOT ON THE BRAKE. AGAIN, REACHING A FLAT SURFACE – THE JEEPS TRANSMISSION TAKES A WHILE FOR IT TO FIGURE OUT WHAT GEAR IT SHOULD BE IN. TYPICALLY RESULTING A JOLT/JERK WHEN APPLYING THE GAS.
JEEP HAS BEEN INTO SEVERAL DEALERSHIPS FOR THESE ISSUES ALL RESULTING WITH \"CANNOT DUPLICATE THE PROBLEM\" OR \"THAT\'S NORMAL\".

The transmission is NEVER in the correct gear. When slowing down and then accelerating (like when turning left), the transmission is still in gear 6 or 7. It should be in 2 or 3 so that the vehicle can accelerate. Not being able to judge when it is safe to make a turn is very frustrating. It is a also a safety issue.

Also, when I am accelerating from being completely stopped, the vehicle is rarely in gear. After pressing on the gas for a while, it finally decides to shift out of neutral and you either go super slow because you are in a high gear, or squeal tires. Also a safety issue. I have taken it in twice. Jeep acknowledges what it does, but will not fix the problem. They say that it may not be functioning like I want it to, but it is functioning by Jeep design. Nine speed tranny for a 3.2L v6. It doesn\'t work. It is completely dangerous and ridiculous.

My 2015 Jeep Cherokee Latitude v6 4×4 has had a quirky/jerky transmission from day 1… It shutters upon takeoff… sometimes \"lags\" significantly upon takeoff and takes an excessive amount of time to \"respond\" to input from the throttle… At about 20,000 miles it starting shifting extremely rough from 2nd to 3rd gear and has a tendency to \"run away\" down inclines when you release the throttle… feeling as if it has actually increased throttle… the gear does not \"hold\" the car… sometimes requiring manual downshifts to regain control

TRANSMISSION WAS REPLACED @ 10K MILES AND IS STILL HAVING ISSUES. I HAVE BROUGHT IT BACK TO CHRYSLER TWICE EVEN HAVING THE SERVICE MANAGER ALONG FOR A RIDE. HE ADMITTED THEIR HAVE BEEN MAJOR ISSUES WITH THE TRANSMISSION BUT THAT CHRYSLER WAS DOING EVERYTHING THEY COULD TO RECTIFY THE SITUATION. NO LUCK TO THIS POINT. IT IS VERY UNSAFE MERGING IN TRAFFIC, STOPPING AND ACCELERATION.

My transmission shifts hard and bangs into gear at random times between 25 and 35 mph. Dealer said that if I\'ve had all my software upgrades (which I have), then I just need to live with it. Everyone has been complaining about the 9 speed transmissions in the Jeep Cherokee. Is there a class action lawsuit that i can join? It\'s embarrassing to drive my co-workers and family around and then have them gasp as it shifts hard into gear. It feels like I ran over something in the road.

This is a 9 speed trans that was replaced at 20000 miles. The trans continues to surge or experience a delay in acceleration from stop to start in 1st gear. Similar issue exists when going in reverse.

the transmission in this vehicle is lethal It lurches, lunges, stops accelerates totally out of control and the dealership cannot fix it Chrysler is stonewalling me and so many people that have this vehicle with identical complaints It is a safety issue and demands to be resolved

We purchased our 2015 Jeep Cherokee new and within a few months of driving the Jeep we started to notice what I would call horrible lag issues. The car would drive jerky and when the car was at a stop and you applied the gas to go, it would seem like it wasn\'t getting the gas and will have a hard time accelerating. We took the car in and they detected the problem and said they did a computer update. Shortly after, the Jeep started a very scary self acceleration where the car would accelerate on its own and take off without applying gas or having foot on gas pedal. The Jeep would lunge so violently and it was hard to make it stop and tried to lunge thru the braking. I have taken the car back it several times as both of these issues happen and makes it very dangerous to drive. My daughter was almost in a horrible collision with a large truck and rear ended because the car was lagging so bad making a right hand turn from a red light. Thankfully the truck was able to swerve around us and we didn\'t get hit. We initiated the lemon law on this Jeep as it is too dangerous to drive. The Jeep has been in for servicing many times and the problem has still not been resolved. I have googled this online and found other Jeep owners with exact frightening concerns. Very upsetting and dangerous. I have the documentation for all the times the car has been to service for this and they understand the problem and said they have other jeeps with same issues.

I have having serious transmission issues with my Jeep to include. Rough shifting, lurching and jumping when accelerating and decelerating, clicking and grinding noises when shifting gears and inconsistent acceleration. I have been to the dealership twice for repair attempts and the problems keep coming back.

There is shifting, jerking and slipping problems with the transmission. It has done this since I have owned the car.

The rough shifting in low gears is an annoyance The Trans disengaging in an accelerated left turn was a near miss crash. It\'s happened twice now and I\'ve determined the conditions under which it happens. In both cases the conditions have been the same. Conditions: I live in a city with heavy traffic. Travel on a two lane road to my home and it is at a crawling pace. I have to turn left into sub. There is opposing traffic & limited openings to turn. You have to \"hit it\" to make your left turn between the opposing traffic cars (no stop light). When you hit it, the engine revs in that low gear and you are now into the opposing lane and you have seconds where you seem like you\'re just floating (no transmission engaged) through that lane. The opposing car is still coming at you. The trans finally jerks and engages and you squeal your tires to quickly get out of the way and not get hit. It\'s close enough that the opposing car beeps it\'s horn at you.

It\'s bad, when you don\'t trust your vehicle (only 1 year old) to another person. I worry for their safety! I\'m dissatisfied with the vehicle only because of the transmission. If I had my way, I\'d be giving it back to the dealership.

Autostart/check engine light has now come on 3 separate times. First time was the day we drove vehicle home. Dealership replaced a relay. Second time was 2 weeks ago and along with the same lights now the transmission is getting stuck in an unknown gear and not shifting. And when you hit the accelerator it\\\'s hit or miss if the vehicle actually takes off immediately or waits 5-10 seconds. A serious safety concern. The dealership replaced the TCM the second time. Picked up the jeep that same afternoon and almost made it home before the lights came back on. Took it back to the dealer and now they are changing the transmission. This is obviously an unreliable vehicle that may have multiple transmissions. My priority is the safety of my family and Jeep isn\\\'t taking this serious. I don\\\'t know what to do next or who to contact. Help.

My husband and I purchased our 2015 Jeep Cherokee Trailhawk in February 2015. Since the first week we owned it, my husband noticed that the transmission didnt feel right (he is the primary driver). The 9-speed transmission shifts at odd times to the wrong gear, and on occasion jerks when shifting and this problem has been consistent from day one of ownership.
1st Gear: The drivetrain engagement from a stop feels like it can take a full second from the moment we step on the gas to when the car actually starts moving. And once it does start moving, its a coin flip if youre going to steadily get up to speed or squeal some tires.
2nd Gear: The 9-speed hangs out in 2nd gear far too long, especially when on a slight incline.
3rd Gear: When the transmission finally shifts into 3rd gear it can be an aggressive, lurching transition. Going from 2nd to 3rd gear is a great way to feel what whiplash feels like, without the inconvenience of having to get into an accident.
On 06/04/16, only just over 1 year of ownership and 12,600 miles, the Jeep failed completely on the freeway. We were driving 50 mph in heavy Southern CA traffic when the TRANSMISSION SERVICE REQUIRED light and the red check engine light flashed on and we lost all power. This happened instantly and without any warning. We had to throw on the hazard lights and dodge oncoming traffic to move over 3 lanes to exit the freeway at less than 5 mph. This was a terrifying experience and we are lucky the Jeep did not cause a major accident! We called for Jeep roadside assistance to tow us to a dealership, so after over an hour wait for the tow truck, we were towed to the Tustin Jeep dealership. They did a software update and said it was fine. After what happened, I find it hard to believe a software update would fix the issues.
FCA has remained adamant that the problem is not mechanical, but software related. Theyve released 3 software patches to date but owners have only reported marginal improvements from these updates. One week later on 06/13/16 the transmission was still functioning poorly (hard shifts, up shifting as you apply the break downhill, etc.) and then we had another problem. The alarm went off without warning and would not shut off, even when the Jeeps engine was turned on. Only after several minutes and pushing every button on the key multiple times did it finally stop. We took it to Placentia Jeep and they looked into the transmission and alarm. After having our Jeep for a week, they did yet another software update for the transmission and disconnected the GPS. They explained that the GPS that was installed at the dealer after the fact was interfering with the factory installed alarm, and that caused the alarm to go off at random. This is a big problem because we were charged $1295 extra for that feature and it is now disconnected. The dealer also found that the battery power was below half, and they felt that the radio was pulling from the battery even when the Jeep is turned off. They found no resolution for this problem and asked us to return after a week or two to reassess the problems.
We have done some research and are now aware that after multiple failed software updates, a class-action lawsuit was filed against FCA in August 2015. The lawsuit says that the Cherokee transmissions are so riddled with problems that Jeep dealers have no idea how to make repairs. Even the dealerships cant argue that point. In addition, the lawsuit says owners have lost use of their car because theyre constantly being repaired and the lack of a fix greatly diminishes the vehicles value. We agree with this as all of these items will show up on a CARFAX report.
We are currently working with a case manager at FCA resolution team. Our goal is to get Jeep to buy back this lemon so we can buy a safe, reliable replacement vehicle. We only hope more deaths or injuries have to happen for FCA to admit fault and do the right thing!

My husband and I purchased our 2015 Jeep Cherokee Trailhawk in February 2015. Since the first week we owned it, my husband noticed that the transmission didnt feel right (he is the primary driver). The 9-speed transmission shifts at odd times to the wrong gear, and on occasion jerks when shifting and this problem has been consistent from day one of ownership.
1st Gear: The drivetrain engagement from a stop feels like it can take a full second from the moment we step on the gas to when the car actually starts moving. And once it does start moving, its a coin flip if youre going to steadily get up to speed or squeal some tires.
2nd Gear: The 9-speed hangs out in 2nd gear far too long, especially when on a slight incline.
3rd Gear: When the transmission finally shifts into 3rd gear it can be an aggressive, lurching transition. Going from 2nd to 3rd gear is a great way to feel what whiplash feels like, without the inconvenience of having to get into an accident.
On 06/04/16, only just over 1 year of ownership and 12,600 miles, the Jeep failed completely on the freeway. We were driving 50 mph in heavy Southern CA traffic when the TRANSMISSION SERVICE REQUIRED light and the red check engine light flashed on and we lost all power. This happened instantly and without any warning. We had to throw on the hazard lights and dodge oncoming traffic to move over 3 lanes to exit the freeway at less than 5 mph. This was a terrifying experience and we are lucky the Jeep did not cause a major accident! We called for Jeep roadside assistance to tow us to a dealership, so after over an hour wait for the tow truck, we were towed to the Tustin Jeep dealership. They did a software update and said it was fine. After what happened, I find it hard to believe a software update would fix the issues.
FCA has remained adamant that the problem is not mechanical, but software related. Theyve released 3 software patches to date but owners have only reported marginal improvements from these updates. One week later on 06/13/16 the transmission was still functioning poorly (hard shifts, up shifting as you apply the break downhill, etc.) and then we had another problem. The alarm went off without warning and would not shut off, even when the Jeeps engine was turned on. Only after several minutes and pushing every button on the key multiple times did it finally stop. We took it to Placentia Jeep and they looked into the transmission and alarm. After having our Jeep for a week, they did yet another software update for the transmission and disconnected the GPS. They explained that the GPS that was installed at the dealer after the fact was interfering with the factory installed alarm, and that caused the alarm to go off at random. This is a big problem because we were charged $1295 extra for that feature and it is now disconnected. The dealer also found that the battery power was below half, and they felt that the radio was pulling from the battery even when the Jeep is turned off. They found no resolution for this problem and asked us to return after a week or two to reassess the problems.
We have done some research and are now aware that after multiple failed software updates, a class-action lawsuit was filed against FCA in August 2015. The lawsuit says that the Cherokee transmissions are so riddled with problems that Jeep dealers have no idea how to make repairs. Even the dealerships cant argue that point. In addition, the lawsuit says owners have lost use of their car because theyre constantly being repaired and the lack of a fix greatly diminishes the vehicles value. We agree with this as all of these items will show up on a CARFAX report.
We are currently working with a case manager at FCA resolution team (Sonia #214-583-2155). Our goal is to get Jeep to buy back this lemon so we can buy a safe, reliable replacement vehicle. We only hope more deaths or injuries have to happen for FCA to admit fault and do the right thing!

Transmission is very jerky and shift wildly back and fourth. Jeep says it is a computer issue and we have had 2-3 updates without a long term fix it keeps coming back up.

Having intermittent rough shifting, between 2nd and 3rd gear. Sometimes feeling like we\'ve been rear-ended. Dealership is unable to identify root cause.

Let me start by saying that I love JEEP! My last Jeep was a 1998 Grand Cherokee and I had that thing for 260,000 miles! I love my Jeep but I have a concern. There is a transmission/shifting issue that occurs with my 2015 Automatic -9 speed Cherokee Trailhawk very often and has me questioning the safety of this vehicle.
Here is an example, I come up to a stop sign with cross traffic that doesnt stop with a MPH limit of 50, I get a gap big enough for me to go straight through the intersection. I put my foot on the gas pedal, Jeep slowly advances forward but is not engaging into the correct gear, we are starting out in 3rd gear! when it should be shifted into 1st gear, so as I coast through these lanes of oncoming traffic, I am rocking back and forth in my seat saying come on Jeep, shift! Lets Go! as I look to my left and right and see cars getting closer to me, my heart beats a little quicker at this point, especially when my 2 year old son is in the car with me. Then finally half way through the intersection Jeep drops down hard into 1st gear from 3rd gear and BOOM we are off, whiplash, sounds of a transmission fallen to the ground, heart beating so fast as if I just sprinted a few hundred yards but we get across the road in the knick of time of the oncoming traffic! This same scenario has happened more than I can keep track of and I could go on and on with stories but I think you get the picture.
This issue happens so much that I just dont know what to do. The dealership that I have taken my Jeep to, of course, cannot duplicate my issue but they are told that this is a common complaint that they have been receiving from other 2015 Jeep Cherokee owners. If this is such a huge complaint, why isnt anything being done about it? I have done a lot of research and read so many reviews on this exact thing that I am talking about and I cannot believe that there is nothing being done about this. I have also had the software updates done to my Jeep and it has not helped.
I did get a recall notice for possible incorrect information in the User Guide/Owners Manual regarding flat towing vehicles which may result in vehicle shake while flat towing over rough roads. This is recalled but a transmission issue isnt? Nice to know where your priorities are at
Jeep claims that they depend on the satisfaction of their customers for the success of their business and are constantly monitoring the quality of their products and looking for ways to improve their vehicles, even after they are sold. I am not asking for anything except for this issue to be resolved. I have taken my car to the dealership a few times for the same issue, all those times they are unable to duplicate this issue I talk about. I cant afford to have a rental for an extended period of time and I cant keep taking time off work to take my car in. I keep hearing rumors that there is going to be a recall, well I have had this Jeep for awhile now, no recall has come out and of course my mileage is near the out of warranty period. As I am typing this my Jeep has 35,485 miles.
I know Jeep has acknowledged this issue but I would like to have Jeep come up with a solution. As I said before, I love my Jeep but because this issue is a safety hazard, I feel, I am seriously considering getting rid of this Jeep and never buying another one again. I spent a lot of money on this purchase to finally get something new and get something awesome, yet, all I feel is disappointment and worry.

This has been an ongoing problem since purchasing the vehicle. There is a major RPM spike/Lunge/Hard Shift with the transmission. This is most dangerous when slowing down at about 8mph and between 22-25 mph especially, as it will rapidly speed up a couple of mph. It also happens between most other gear changes and feels like a slipping.

This vehicle does not shift properly. It has been through multiple reprogram and relearn events for the transmission. It does not know how to shift down from 3rd gear at a rolling stop, and stays stuck in third gear upon acceleration. Moving into traffic, this causes a concern, as the vehicle is not accelerating properly. This causes the driver to floor the accelerator, which causes a high RPM, and clunky shift to 1st gear. Then the car pulls away with a lot of torque steer and a jerking motion. This occurs on a inclined driveway as well, clunking into 1st gear from 3rd. It is an UNSAFE transmission. It does not have a predictable driveline response.

PURCHASED VEHICLE NEW 1/20/15. BAD FRONT RIGHT STRUT REPLACED 5/26/15. VEHICLE SHIFTING HARD AND HESITATING WHEN ACCELERATING AFTER SLOWING DOWN. TOOK IN FOR OIL CHANGE 10/2015 DEALER DID SOFTWARE UPDATE AND RADIO RECALL UPDATE. WAS TOLD IF THIS UPDATE DID NOT WORK WOULD NEED A NEW TRANSMISSION. I HAVE TO WAIT AFTER SLOWING DOWN UNTIL I FEEL TRANSMISSION DROPS INTO FIRST GEAR BEFORE ACCELERATING. I ALMOST HAVE TO COME TO COMPLETE STOP WHICH IS DANGEROUS WHEN MERGING ONTO HIGHWAY. HAVE HAD SEVERAL CLOSE CALLS WITH BEING REARENDED. IF I DONT WAIT UNTIL ITS DROPS INTO FIRST GEAR AND HIT GAS THE VEHICLE HESITATES ABOUT 5 SECONDS WHICH IS SCARY WHEN GETTING ON HIGHWAY AND OTHER VEHICLES ARE GOING 55 AND YOUR NOT!

1.Harsh shifting of the transmission with a lurching forward at low speeds and searching for a gear range to use while at posted speed limits on a flat straight away 2.Throttle response from gas pedal being applied is very delayed causing vehicle driver to apply more pedal instantaneously causing an over acceleration situation and a momentary loss of control of steering and rapid application of brakes which in turn makes the vehicle a hazard to drive. 3.MPG doesn’t match advertised rating by less than 6-7 mpg. 4.RPM remain above 2100 majority of the time driving. Chrysler is not honoring their commitment to customer satisfaction after the sale by not allowing dealer service departments to properly trouble shoot customer complaints. Chrysler has not allocated the proper diagnostic tools for the many service departments to help properly analyze the data for each complaint so a repair can happen sooner.

I was driving North on I-91 in the high speed lane when my car stalled, creating a very dangerous, potentially life-threatening situation. The only way to restart the car is to shift it into park and restart it. Upon restarting, the car was stuck somewhere between 3rd and 4th gear, I was unable to get up to speed to safely enter traffic and remove myself from that dangerous location. The code captured is a P0355 Crank Sensor

This is not the first time my new car has stalled while in motion. I had the same issue, although not on the highway, on August 9, 2015. On that same day, my car stalled at a traffic light. Each of these occurrences took multiple tried to restart the car. I took the car to the dealer and they said they couldn’t find anything (no codes came up) and gave the car back.

The dealer also told me they had never heard of this happening before (which I find hard to believe because I have already found another person who purchased a Jeep (2014) from their sister company who also stalled in the high while in motion a month earlier).

A couple weeks ago I called the dealer because the transmission was shifting roughly and RPM were climbing along with the car accelerating when driving down hills, when it should have been slowing down. I was told Chrysler has told the dealer there’s nothing they can do; it’s just the nature of this transmission and many customers have been calling to complain. The service desk rep admitted to me (off the record, he said) Saturday that Chrysler’s own trainers have told their technicicians in a class they don’t want to train them on this transmission because there are so many problems with it. He also told me Chrysler has made them give back cars after replacing the transmissions only to have the car continue to stall, even with the new transmissions installed. I believe Chrysler is responsible for a very large coverup regarding this 9-speed transmission and something must be done before someone is killed. If it had been night, and I couldn’t see, God only knows what would have happened.

While driving through a construction zone at 8:30 on a cool morning in the redwoods of Northern California we experienced our first Cherokee death wobble. Our car had just had its 6,000 mile service where we had the tires rotated, just as a good practice. They were cool and properly inflated. The construction required that we drive our 40 ft. 2014 Newmar along with the towed Cherokee off to the right to the shoulder of the road.
As we drove over the typical step down from the highway to the shoulder the RV began to shake violently. We were sure we had hit construction debris and had blown one or more tires on the RV. We pulled over on an off-ramp to be joined with a California Highway Patrol officer. As we inspected the RV he informed us that he was there because the Cherokee was oscillating wildly behind the RV and he had never seen such a violent wobble and was going to stop us one way or the other. He was afraid for our and others safety, as were we! We unhitched the vehicle with great difficulty because of the twisting that had occurred. We then drove the car unhitched, separate from the RV for several miles until we reached wider, less mountainous roads before we attempted to re-hitch the Cherokee. The drive to our destination was eventless but fraught with apprehension at every bump in the road. We took the Jeep to the dealer to be checked out. After we showed a video of the shaking, taken by another wobble victim, the dealership told us that Chrysler was aware of the problem but didn’t have a solution.

Transmission was replace after breaking down on interstate. The Jeep had 9000 miles on it, transmission was replaced. Now with the Jeep only having 12850 miles on it, I have experienced a horrible wobble coming from the front end. The dealership has had my Jeep for over a week now, stating they ordered a trans axle. The part should be in a month from now. The end of June. I spoke with area rep today, she advised me the axle is not a safety issue, that this was a known issue. How can Chrysler say a trans axle is not a safety issue. Considering they do not know what is failing inside to cause the wobble. Needless to say the Jeep is in the shop and I am in a rental. Chrysler at this time has declined a buy back, stating to me it doesn’t fall under the guild lines at this time. If this is a known wobble issue, why hasn’t this company addressed it? How can they say its not a safety issue?

Stalls on stopping and uncertain on restart and acceleration.

After driving a vehicle for a few minutes the lights will flash pretty badly, the service transmission light comes on, on the dash and the car enters limp mode, and the fan comes on, you are unable to move the vehicle it will not go forward or backwards. the vehicle runs perfectly smooth until this happens without warning. additionally, the service air bag light came on, on the dash but if you turn the car off and back on the lights will go away and you can resume activity as usual. the cars lights and horn goes crazy even when you are not in the vehicle or driving it and does not have to be on when it does this. now the vehicle has a service engine light on and diagnostics have been done and one part has been changed but this did not resolve the issue which was a purge solenoid and the oil filter housing which also did not resolve the issue. this vehicle is very dangerous to drive as it will go into limp mode while driving it.

All recalls for 2015 jeep cherokee 2.4 wasn’t done properly and caused more damage. transaxle harness, pscm, maniverter and more caused engine damage to block, which was supposed to be replaced during recall for oil consumption. now dealer is wanting to charge me for damages pertaining to recalls and new engine block that wasn’t replaced during xb1 and x80 recall warranty. i was almost hit on highway from vehicle stalling out at highspeed and maniverter turning red from 20 minutes of driving from picking up from dealer after u90 recall was supposedly fixed. constant dash notifications of throttle and shifter as well. i’ve already contacted legal advice and i just want my vehicle running properly, new vehicle or compensation. everything on this vehicle needs replaced dealing with faulty pcm tcm bcm ecu pscm all harnesses practically entire vehicle.

Unknown

I am filing this complaint to report a seemingly common ongoing and worsening transmission issues in my 2015 jeep cherokee, which persist and have become significantly worse after receiving the u90 recall update and a subsequent tcm/pcm software update offered by jeep. my vehicle shifted regular before the update after the update, the vehicle began exhibiting: •harsh and delayed shifting •sudden jerks and gear hunting during low-speed driving •uncommanded downshifts •severe hesitation from a stop, especially at intersections or in traffic •loss of power under throttle, with unpredictable shifts these symptoms make the vehicle unsafe in daily driving — especially in traffic or at intersections — as it often fails to respond predictably when attempting to accelerate or shift gears. the transmission behavior feels erratic, and software updates have not resolved the issue. despite the u90 recall and repeated visits to the dealer, the transmission continues to perform poorly and poses a safety concern. other owners have reported similar issues post-recall. jeep has not issued a full recall for these problems beyond software updates, which clearly do not solve the underlying mechanical or calibration issues resolution sought: i urge nhtsa to: •investigate post-u90 transmission behavior in the 2015 jeep cherokee •consider a formal recall or service campaign for the zf 9-speed transmission (9hp) due to persistent performance and safety problems •require jeep to provide a permanent fix for affected owners

I frequently get a warning light and screen that says 'automatic start stop is unavailable'... this is usually as i'm driving not even when the vehicle is stopped. random and usually every time i'm driving it happens at least once

While operating this vehicle on a roadway the vehicle is making scraping noise as if it needed brake pads, and has hardly any braking abilities and does not waiver in intensity or braking ablity even with extra pressure to the brakes peddle. the braking system was checked at a service rep. who advised the brake pads were fine, however the on board computer gave codes that the power steering computer software was interfearing with the braking software. please advise what i need to do this is my youngest daughters daily vehicle.

While in motion both on highway (~70mph) or neighborhood driving (~25mph), dash board lights flash, speedometers wind and the error message '4wd system temporarily unavailable' comes on screen with traction warning light and red indicator dot light. resin volume also diminished. this will not reset until car is turned off for ~5 minutes. this has happened both with short drives of 15 minutes and during longer drives of 1hour.

There was a message that appeared that said 4wd system is unavailable service required, and it stopped more than one time one of the times was on the highway and it caused traffic.

In the last 3 weeks i start my 2015 jeep cherokee as usual, shortly after driving when trying to accelerate from a stop the battery light comes on and the dash says cannot switch gears unless in park. the car then stalls and i have to shift into park and restart ,the scary issue is that i am sometimes stuck and cant move until i can restart the vehicle. there is only 57,000 miles on this vehicle .

For the past three weeks the car has been showing transmission problems but until recently the transmission remained in neutral and filed to shift to another gear. it makes a loud clang sound when shifting gears and automatically shuts down after. the parking brake wouldn't disengage, a message saying "service parking brake" appears on screen. when accelerating the car does not respond normally. there was another message showing "tranmission service" when the car was on park and the car unexpectedly shift to neutral and made a loud roar round jerking forward.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. the service shifter message was displayed on the instrument panel. the contact pulled over, turned off and restarted the vehicle, and the error message disappeared. the contact stated that the failure persisted. the vehicle was taken to champion chrysler jeep dodge ram of lansing (6525 w saginaw hwy, lansing, mi 48917) to be diagnosed however, the mechanic was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 122,833.

I bought my 2015 jeep cherokee about a year ago and less than a month later i was already noticing that the headlights would dim as soon as i would use my turn signal. this continued for about a month until i noticed that the headlights were noticeably dim on both sides. i needed to get out of my car several times to make sure the headlights were even on. whenever i am driving in a low light area at night it is incredibly dangerous. something needs to be done about this because this is clearly a defect.

The jeep cherokee sport has a problem with the parking brake. i have a 2015 and says no recall but there should be a recall. it gets stuck on neutral in the middle of the road when i am pulling out of a parking space. there are multiple problems with this vehicle. i've taken it to three different people and no one knows what is wrong. the car turns off in the middle of the road while i am driving with the kids in the car! this is a major safety issue!!!!

My 4wd unavailable service required light came on while driving and a loud knocking/grinding sound and sensation occurred. i immediately contacted the dealer. i was told there is an issue but no recall yet. once at the mechanic, he told me that my rear differential exploded and shattered the case and there was fluid everywhere. he told me that this is a known issue with this model and he has personally serviced vehicles with the same issue.

The oil cooling part broke on my jeep cherokee, i noticed an inordinate amount of oil on the driveway, but none of my 'engine issue warnings' came up so it must've been in the last couple miles before i noticed the puddle on my driveway. m y mechanic said that he's seen the problem on a few cars and trucks before repairing my jeep. the strang thing is the part was back ordered. it took 2 and 1/2 weeks to get the part, and his parts dealer had ordered 60. my jeep is 2015, but has only 33,000 miles on it. the service contract holder is trying not to allow the claim. but i will use the information here and elsewhere to try to convince them otherwise. .

The vehicle stalls and looses power. thumping in certain gears. stalls and then jerks forward . sometimes does not want to pick up speed even when hitting gas. this happens mostly on city streets. rides smooth when on highway going high speeds. at low speeds jerks and stalls. also gas tank light keeps coming on no one is able to fix it figure out what's wrong.

My car jumps forward while driving and reversing. recently backing out of my driveway my car jumped and i hit my mailbox. the jumping is a big jump forward that the car feels like i hit something everytime. it jumps typically every other day while driving.

I was driving and the jeep died on the road. this happened 2 days (april 4 & 5th, 2021) in a row. no warning lights. i had to remove the key and open the door to reset the system and then it finally restarted. tires plus reports no codes when diagnosing. waiting to hear from jeep.

Service shifter error- warning light appears. all of the gear lights are lit simultaneously. they won't turn off until i restart the jeep (2015 cherokee) only to start a short time later. this happens when the car is in motion and has occurred on streets.

Service tranmission warning comes on while driving but no change in performance. then i had the recall notice software update...less than a month later, the service transmission warning came on while parked and could not get car to start or shift when it finally did start. then..all of of sudden it was fine.

The contact owns a 2015 jeep cherokee. the contact stated while driving 60 mph, the service transmission warning light illuminated. the vehicle loss motive power and failed to respond with the accelerator pedal depressed. the contact pulled over to the side of the road and waiting for a while before proceeding. after approximately a mile of driving, the failure recurred. the contact pulled over, waited for a while before proceeding. the vehicle was not diagnosed nor repaired. a dealer was not contacted. upon investigation, the contact associated the failure with nhtsa campaign number: 16v529000 (power train) however, the vin was not included. the manufacturer had not been informed of the failure. the failure mileage was approximately 44,000.

Driving 70 miles an hour down highway my cars transmission light came on. lost power to car. pulled over and restarted car. drove to side road where again lost all power. had to sit in a tight blind curve to restart car. with my child in the car. this car is not old and should not have this issue. there are numerous other complaints about the same issue on 2014 and 2015 model. it is actually stated that 2015 has more complaints. and yet, jeep has done nothing to fix it.

The contact owns a 2015 jeep cherokee. the contact stated that while driving at various speeds, the vehicle loss motive power, without warning. the failure recurred several times. the cause of the failure was not yet determined. the vehicle was not repaired. the local dealer was notified of the failure. the manufacturer was not yet contacted. the vin was not available. the failure mileage was 83,700.

Vehicle shut off while driving, happen twice in the middle of the road. no warning signs. took to auto shop to tell me its electrical issues, only dealership can fix it but i got charged $220 dollar. seeing multiple complaint of same issue but there is no recall.

Didn't cause an incident yet but i don't know if it could. the start/stop thing keeps becoming unavailable.

When i go to pull out of a street the car just stop. i have my feet on the gas but it will not move, once i am in the street and also while in traffic it will not move even when foot on the gas i tried to explain to them at the car dealer where i took it. but i was charged 600 bucks for something else i guess this car is dangerous very dangerous i done almost had so many near missed accidents with this vehicle.

No previous issues with the vehicle until this incident. that morning on my way to work my check engine light came on. i called my husband and he said he would check it out that evening. got to work fine. when i went to go home from work my car was acting strange. the ac or blower and the radio wouldn’t come on at all until after about 15 minutes of driving. about 5 minutes later my brakes wouldn’t work at all trying to stop at a light and i ended up crashing into a car that was completely stopped while going about 35mph. my front collision detection didn’t go off until i was about an inch away from the vehicle and the automatic emergency brake didn’t engage either and normally if a car is turning slowly 30 ft ahead it will slam on the brakes. nothing worked and i am terrified to continue driving this vehicle.

I have to have the ptu replaced because it went. it’s not even 6 years old and there’s been a recall on the ptu for my make and model and year, yet they’re saying not my vehicle. it’s costing thousands of dollars.

While driving my jeep forward or in reverse my jeep launches forward very hard. i have to press on the brake abruptly so that i don't hit anything. also when accelerating my speedometer shows the numbers increasing but my wheels are barely moving then it kicks forward abruptly. when turning or going over bumps i feel a pop in the steering column and sometimes the dashboard icon with the vehicle & squiggly lines under it appears. i told my dealership but the mechanic just said there is nothing wrong with it even though i know there is.

My jeep dashboard goes black, the vehicle stops in the middle of traffic. when i start the vehicle back up and shift it into drive it make a sound like i got rear ended. the transmission light comes on and the vehicle will only go about 20 mph. the check engine lights stays on. this has happened numerous times. the dealership kept the vehicle for 2 weeks, gave it back to me and stated they could not find anything wrong with it.

The contact owns a 2015 jeep cherokee. the contact stated while driving at an undisclosed speed, the vehicle lost motive power causing the vehicle to jerk back and forth and eventually stall. after a few minutes, the contact restarted the vehicle and was able to continue to their destination, however, the failure persisted several times thereafter. the contact noticed after doing an oil change the vehicle would consume a lot of oil and shortly after the oil change check engine warning light would illuminate. the contact checked the oil level and found the level low. the contact took the vehicle to a local dealer to have it inspected, but the dealer could not duplicate the failure. the failure continued and the vehicle was taken back to the dealer where the failure was diagnosed as a multi-air actuator with the engine. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage 143,000.

Headlights do not point far enough down the road, making it difficult to see while driving at night especially on country roads or when raining.

Hello! my service 4wd light came on in my vehicle. the dealership stated that i need to replace my ptu which will cost me approximately $2200. i researched jeep and see that there were some recalls regarding this same issue with jeep cherokee limited 2015. i searched my vin# and there appears to be no pending recalls. i’m asking to speak with someone further regarding my ptu concerns since there was an apparent issues with select models. my vehicle may also be one of those affected. i would appreciate a response. i can reached via email at [xxx] or via phone [xxx]. thank you in advance for your assistance. [xxx] [xxx] philadelphia pa [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*js

While driving home from work. the rear of my vehicle made a sudden shifting forward / jarring effect. soon after that a notification came up saying "4wd unavailable and a ding lighting saying to service 4wd. then all went away. my boyfriend called dealership and explained to our service advisor @ new carlisle cdjr dealer the situation and told us to bring it in today. while driving there the 4wd indicator to service came back on and that 4wd was unavailable again. but at the dealer he could not pull it up on computer. after reminding him of the jarring effect, he decided to test drive it. as soon as a pulled out he knew something was wrong. they put it up on a lift and found the rear differential housing was cracked all the way around. i was lucky to be able to get it there without incident! i wonder how many other jeeps are getting ready to explode the rear end like mine and others i have read about! hopefully fca will release a recall on this life threatening issue that could cause a fatality!

While i was driving a was coming to a complete stop and the jeep stalled on me and said a quick message on the dash about shifting i tried to start it again and it took a second to kick over. its done this twice today and has been doing it at least once a day. this is a serious problem especially if i happen to be on the highway or going threw an intersection.

My jeep year, model, and make have a recall out for the ptu system (within the last year). when i checked my vin number on here it said my jeep was not part of the recall. i believe the recall should be extended outside its current limits. just last week i had to take my jeep in because my ptu went bad and could have potentially been dangerous if i had not taken it in (loss of power to transmission etc.). on top of that, since according to nhtsa (really fca), my jeep isn't affected by the recall but clearly it is. so i have to pay to get it replaced out of pocket for a defective unit!

Service shifter lights up on the instrument panel as well as the check engine also stop/start not ready. 4x4 not available exhilarates and un exhilarates all by its own. shifts hard and jumps hard when i take off at a stop light don't wanna come out of park unless i take my finger and flip up a plastic thing down inside the shifting housing. and the key fobe won't come out of the key switch. no it hasn't been in a crash yet but it's one looking for a place to happen if jeep don't have a recall. yes my jeep has been confirmed by the dodge dealership in lexington kentucky. they say that it needs a new shifter put in it i'm taking it to the dealership this coming thursday

Manual brakes light turn on, brake pedal gets hard, car wouldn’t stop.

2015 jeep cherokee limited. while driving the vehicle, lost power abruptly and without warning in traffic on 5 occasions between may 2021 and july. car towed and taken to dealership each time with repair notations indicating short in pdc causing fuse for ignition coils to blow. that was replaced. an additional note when the car failed again indicated an internal short in pcm which was replaced. i've spent thousands of dollars, not to mention the safety issue of stalling in traffic. the last time, i was on a very busy freeway and didn't have enough power to fully move to the shoulder. i counted about 3 near misses with cars about to hit me. i don't have every *invoice* as they didn't return them all to me but will upload what i do have. this is a serious issue and i'm not getting any resolution with the dealership.

Car transmission jumps when its starts moving at the beginning makes it feel like someone rear ended the car. this happens every time. it does not feel safe.

I have had my vehicle checked out several times over the malfunction of the stop and start system. several times it has been worked on and looked at. once they claimed they replaced a part under the hood in richmond, kentucky. this issue has been going on for over two years. it had been cutting off and not starting back. now its advanced into a jerking from a hesitation to switch between gears. the malfunction light keeps coming back on. and sometimes it has to be restarted several times just to reset it. it was on 7/30/2021 when someone besides me noticed this issue. but its been doing me this way for last three months.

When i purchased the vehicle in 2015 with 5000 miles the check engine light was on and the transmission was replaced and i have always had issues when accelerating and it shifting loudly and more recently check engine light turns off and on.

When i go to put the the vehicle in park and reverse it wants to shift really hard, not really a shift but more of a jerk. it doesn’t happen every time but it does 50 percent of the time. there was this one time where i went to go put it in reverse and it wanted to rev more then usual. when it mainly shifts hard is when i first turn it on and start moving a couple feet it wants to fall on its face. we haven’t had any incidents in it yet but i wanted to see if i could get anything done before any. me and my boyfriend travel a lot and when we are in traffic it has fallen on its face. there is a gas cap light that keeps coming on and i have replaced my gas cap 2 times.

Service shifter warning message displayed and all indicator lights are lit at shifter. transmission would not shift out of current gear. problem reset after turning off vehicle. has now happened 2 other times. all within the last 10 days.

When i accelerate from a stop or slow rate of speed my car does not accelerate immediately. it is as if the car temporarily goes into neutral. this has caused a few near misses as i have started out into traffic and not been able to fully get out of other cars way. several times cars have had to break hard or swerve to avoid crashing into my car.

While driving on the freeway, with cruise control set at approximately 69 mph, my 2015 jeep cherokee warning system luminates the service transmission and check engine lights. traveling approximately another 2 miles to the nearest exit off the freeway, i slow the jeep down as i exit the freeway ramp. the jeep has very little, if any, power to make it through the traffic light crossing into the intersection. with little power other vehicles narrowly miss me from being run into because i am not able to move out of lane(s). this is the second time this has happened. most recently i received my jeep back from being serviced for this event 3 days ago and 62 miles. they dealership service department was not able to identify or replica the issue. this service transmission failure is a hazard and it could cause serious injury or property damage because there is no warning and the vehicle losses power not allowing the vehicle to be driven out of the way from traffic.

When you are stopped at a light waiting to go, the 2015 cherokee trailhawk delays going. sometimes when it is in second gear it stays there too long before shifting.sometimes the 2015 cherokee trailhawk jerks into gear as it feel like someone has run into the back of the truck. today following start up, putting the 2015 cherokee trailhawk into reverse, no power at all. the dash lit up stating," 4 wheel drive system temporarily unavailable, service transmission , service parking brake", the mil light on the cluster panel is lit, the drive light is blinking on the dash and on the gearshift. i was in fear for my safety as i had to restart the 2015 cherokee trailhawk 3 times to travel 11 miles. i drove with my emergency flashers and had to pull off to the side of the road to restart the truck.the 2015 cherokee trailhawk is also jerking into gear when i put it in reverse. there was a recall for the power transfer unit that involved a software update that was completed 1/2020. following the software update, the truck rand smooth for approximately 8 months, then the transmission started to slip again. although this problem was never resolved.i recently received a notice from jeep that the power transfer unit warranty has been extended to 8 years /150,000 miles. this 2015 cherokee trailhawk only has 48,000 miles on it. i have a pending service appointment for 8/30/2021. i am going to have the dealer replace that part hoping it will improve the safety of the vehicle.

2015 jeep cherokee th with 75xxx miles. currently covered under mopar extended warranty for used vehicles. when driving this vehicle you experience a hard shift from a stop/ yield slow down, this so violent that it will spin the tired and push you back into your seat. there is also a large amount a lag that happens, resulting in almost a loss of power to the wheels. this has put me in unsafe situations where i needed the vehicle to move in order to avoid a other drivers and hazard. this is a known issue as there are a large about of others reporting here. i have had this jeep in the shop under warranty work 4 times now, first they said a update of the ppm/tcm would fix the issue, then a new valve body was going to fix it. however none of these have helped. i can only assume they will attempt to put a new transmission in on my upcoming service appointment. however i am not confident this will be the final solution. as previously stated this a a wide spread known issue with many reports. however there are still so many dealing with this issue that jeep and mopar should step up and fix, for free. no one has been injured or killed due to this yet but i am sure one day that will change unless there is a definitive fix for the 2015 jeep cherokee transmission hard shift.

When my service 4wheel drive light came on i took my 2015 jeep cherokee in for service. i was told that my ptu needs to be replaced. i read online that there was a recall on these. i am wondering why my jeep is not covered by the recall. clearly i have a faulty part with only 72,000 on my vehicle

Car stalls multiple times over the last month. with zero warning it died in front of my wife in ongoing traffic. multiple error messages are on dash. restarts when shutting car off then back on.

Jeep trailhawk rpm's dial up and down while driving with no advanced speed. vehicle does not move from a stop position without "kicking" or "bumping" you forward. while on interstate, going posted speed without cruise control but maintaining speed, vehicle "bucks." while driving in neighborhoods car has difficulty going from 25mph to 35mph. from stop sign to accelerate, vehicle does't move, or goes slowly with foot pressed down on gas pedal, then "bucks/bumps." coming off from the interstate to an exit whilst vehicle is slowing down around exit curve then accelerate back up, vehicle "booms', loud "pop." the rpm's can not stay still on vehicle. when slowly moving traffic it does this too. if inching forward, it does't want to. at some points it accelerates forward when i did not want to go.

Vehicle shows parking brake on when i enter. it has never done this before. drove down street to stop and put car in park, parking park comes on automatically? this started today sept. 7, 2021. on interstate going 70 mph vehicle bucked when i accelerated. on same trip, not in cruise control vehicle rpm's went up and down by itself. proceeded to slow lane to stop. once stopped i put car in park (no parking brake showed up) pushed on gas pedal to watch rpm's and transmission took its time coming back down. left side of road hitting gas got to 45mph and vehicle bucked. made load noise and bucked. the "bucking started on my 1st trip out of town, all loaded up for a work event. going 65 mph down to exit ramp, accelerate and it bucked. kids looked at me and said, "mom this better not have a transmission problem like the old car." (gmc envoy 4x4 bought new trans & then engine needed to be replaced, but went car shopping) took vehicle back to carmax and they said the didn't notice a thing.they said you know the wheels make a lot of noise because they are big. also, told me not to accelerate so fast! what? i bought this vehicle on mother's day 2019. went to maryland to purchase it. found out later that maryland doesn't do inspections every year. too it to my local carmax and they gave it new brakes. i have an appointment with a jeep certified dealer mechanics department on sept. 24, 2021. i will follow up with another note. i hope the transmission gets replaced because the problems i mentioned are on a forum that jeep experts monitor and comment on as i see their icon/symbol. thank you

Unknown

The contact owns a 2015 jeep cherokee. the contact stated that at start-up, the "transmission, service required" warning message appeared on the instrument panel. the contact proceeded to drive the vehicle with the warning message displayed and while driving 25 mph, the vehicle lost motive power. the contact was able to park the vehicle and had it towed to an independent mechanic. the mechanic could not diagnose the failure and had to tow the vehicle to another independent mechanic who was also unable to diagnose the cause of the failure. the manufacturer was then notified of the failure and acknowledged that the failure was a known issue; however, there were no recalls on the vin. upon investigation, the contact linked her failure to a defective pcm (powertrain control module). the vehicle had yet to be repaired. the failure mileage was approximately 88,000.

The automatic 9 sped transmission has not been hesitating after backing up and then putting it in drive to move forward. also when driving up hill the transmission fails to shift into another gear and the rpms increases. while stopped at a traffic light the transmission hesitates causing me to be concerned with being hit from behind. then when accelerating the transmission does not shift and the again the rpms stay at a high rate. i feel the with the erratic behavior of the transmission is puts and an other at a safety risk. the problem has not ben confirmed by the dealer and has not been inspected. there have been not warning lights or messages to indicate a problem.

When driving on the highway the transmission lost power, the car went into neutral and lost all power steering. restarted the car and it did it again while traveling on the highway. no warning or system warnings were given. when we went to the dealership they said the transmission/computer software needed updated and this usually happens after 100,000 miles. they said this happens routinely. was very dangerous when traveling at 75 mph.

Rocker bearings failed in the rear of the head. this impacted the right side intake camshaft. they replaced the rear intake and rear camshaft, rear and front rockers and also valve cover gaskets and upper intake seals. the only indication of a problem was a tapping sound coming from the engine. no warning lights on the console. if this had gone un repaired the engine could have seized at any time while traveling causing an accident. the repair technician indicated that the new parts would not fail the way the original equipment failed. chrysler has refused to pay for the repair.

Incident occurred with no prior warning on a thursday. vehicle took several attempts to crank, then rough shift into reverse, once going forward power loss experienced and vehicle would not accelerate above around 20 mph in heavy highway traffic. check engine light and service transmission light appeared on display at that time. vehicle driven until home and safely parked. dealership contacted for repair and stated they could not get vehicle in until monday. subsequent attempt to crank vehicle required multiple attempts before engine cranked, rough down shift from park to reverse and gear shift stuck in neutral position not allowing shift into drive, parking brake engaged automatically. vehicle now undriveable, attempted to run obd2 codes, code scanner unable to communicate with system, scanner checked on another vehicle and found to be functioning properly. now unable to get vehicle to dealership without flatbed tow truck.

The transmission light popped on only after having it for 2 months.

Factory headlights are terrible. almost impossible to drive at night and really bad when its raining. talked with local dealer and they said there is no problem. start/stop does not work also.

1. my car has fully turned off while driving, on two separate occasions. the first time was a slow crawl and it shut off. the second time i was going roughly 30mph and it shut off. both times, it shut off (including the instrument cluster, entertainment console, lights, etc.) after a couple of seconds everything came back on, but i had to put it into drive and recycle the key to get the engine to start back up. 2. when the car fully shuts off there is no way to accelerate, imagine if you pull out in front of someone and it shuts off, and you are stuck in the middle of an intersection? 3. the dealer has not been able to reproduce the issue (if you look up online, many people are having this same issue for the jeep cherokee). 4. no 5. no warning lamps or messages. everything just completely shuts off and goes black.

Purchased 2015 jeep cherokee latitude dec 1, 2020 & sept 2021 discovered something wrong with transmission, mechanic researched jeep & said previously there was a recall- tcm- transfer case reflash module, dealership/ manufacturer will not response to my calls to help with this problem.

The contact owns a 2015 jeep cherokee. the contact stated while driving at various speeds, the transmission would erroneously shift to neutral causing the vehicle to reduce speed. the vehicle had to be restarted to correct the failure. the vehicle was taken to an independent mechanic who diagnosed that the transaxle range sensor wiring harness was faulty and needed to be replaced. additionally, the transmission module needed to be reprogrammed. the vehicle was not yet repaired. the manufacturer and local dealer were notified of the failure. the contact was informed that the vehicle was not included in the nhtsa campaign number: 16v529000 (power train). the contact indicated that the vehicle had experienced the same failure listed in the recall. the failure mileage was 120,000.

My liftgate tries to operate while i am driving. i have taken my jeep in to the dealer 3 times for the same issue. they have thrown parts at it but never fixed it. i believe this is an electrical problem because it only happens when the weather is hot and inside vehicle temp is hot. the lift gate will operate without expectation or try to, even when i am driving. when i am driving, a warning will show on the dash "shift vehicle to park to operate liftgate" while i am driving. if the vehicle has been parked for a while and the internal temperature is hot,, i can touch the sensor door handle to unlock the door and the lift gate will operate on its own and open. the lift gate does not do this when the internal vehicle temperature is not hot. the lift gate will also begin operating itself while being parked with the vehicle running - if the internal temperature is hot and the weather is hot: i can be parked with the engine running and the lift gate will operate itself up and down sometimes multiple times. (like in the bank drive through - has happened multiple times). i am not ever touching anything that could have begun this operation. dealership keeps telling me that it is not a known issue but there are multiple videos on youtube about the lift gate operation of this vehicle and they all say it requires pulling the fuse out and then putting it back in to reset. this is an electrical issue, it has to be. there are 2 other recalls that involve the lift gate modules for this vehicle - the vin for my specific vehicle says it is not involved in those recalls- but i cannot believe this - this issue has been ongoing since the vehicle was 1 yr old. the dealership cannot seem to find the problem and is, at this point, just throwing parts at it, which is not fixing it and only costing money. for some reason they refuse to look at the wiring or relay modules. i believe this is a serious safety issue and worry that it will never get repaired.

Nearly all of the warning lights came on suddenly at the same time. service parking brake, service transmission, service antilock braking system, service forward collision system and more. the vehicle then starts to have trouble shifting and sometimes acceleration is gone completely. i had to coast over to shoulder on the freeway multiple times. turning the vehicle off and restarting seems to help somewhat and allowed me to get the vehicle home. sometimes acceleration is jumpy (slowing down then speeding up again). i have had the vehicle serviced 3 times for this issue. first time they stated it was fixed with a software update. second time they replaced a sensor inside the transmission, and the third time they replaced the ptu. all of these repairs and the $1,000+ i have paid for the repairs have done nothing to address the issue.

Seat is become loose and has to be hand tightened on. a regular basis. taken to dealer they say it’s not under my warranty and that the insulation trim is worn out that’s why it’s becoming loose. they are saying at the dealership and with chrysler that it is not a safety issue and therefor can’t be put under the manufacture warranty

The transmission is making a grinding noise when i attempt to shift it. it will not go into any gear. this happened without any incidents. i was attempting to start it from inside my garage to leave.

The contact owns a 2015 jeep cherokee. the contact stated while driving 70 mph, the emergency brake warning light, the abs warning light, and other unknown warning lights were illuminated. the vehicle was taken to the dealer and the recall repair for nhtsa campaign number: 20v343000 (power train) was completed however, the failure had been recurring. the contact stated while driving 70 mph, she heard an abnormal sound, and the warning message "service four wheel drive" illuminated. the contact continued to drive the vehicle to her residence. the vehicle was taken to the dealer who diagnosed that the power transfer unit and emergency brake had failed and needed to be replaced. the manufacturer was made aware of the failure and advised the contact that they could not assist, and she would be responsible for the cost of the repair. the vehicle was not repaired. the approximate failure mileage was 122,000.

Transmission control module and speed control i couldn't exsellerate while driving in traffic and my car would lock up in neutral and wouldn't allow me to turn off the engine and it was flashing all sorts of problems at once, it would also jerk when i shifted the mechanic first told me i needed a battery and then said i needed a flash update and when none of those problems resulted in fixing my car he then said my transmission control module was bad so now my car is inoperable so i took it to the dealership and i'm waiting for results. when i'm driving on the freeway i sometimes lose speed or my car would shift into neutral and then jerk when i try to put it back in driving and at times it wouldn't start or become difficult to slow down at an intersection or stop light, my husband is disabled so when it jerks it causes him to hit his head on the passenger side window because he has lost a lot of motor control on his right side due to having a severe stroke it's unsafe for us to drive this car not knowing if it's going to stall, jerk, speed-up or shift into another gear or not completely stop at an intersection because it becomes hard to press the break.

While in first and second gears, the car doesn't seem to know which gear to shift to. it jerks in and out of both gears and is even worse on inclines. happens mostly under 15mph.

Pressing on the gas and the car does not move. randomly stops and i would have to turn it off and back on in order for it to drive.

Car has been jerking almost immediately after buying it brand new. they supposedly "fixed" the problem but jerking has not stopped. it hesitates when trying to accelerate most times and when it shifts into gear it thrusts/jerks so hard. vehicle has stalled on me numerous times in traffic while coming to a stop. very afraid to even drive it. it shifts into neutral while driving or turning. it completely shuts off sometimes while in traffic or turning. cars had to slam on brakes to prevent from hitting me. this happened on several occasions. had to get the motor mounds and transmissions mounds replaced. driving down the highway changing lanes wheel felt like it locked up. getting off the interstate was very hard and scary. steering wheel would not let me turn completely. get it home after wrestling with it. turn it off, to see what the problem was thinking i need power steering. tried turning it bac on nothing! get it towed, needed a water pump, but found that my motor and transmission mounds needed replaced. after complaining about the jerking movement for so long dealership said it wasn't the transmission and it wasn't going to be covered under warranty. i put too much money into this what supposed to been a new car to have so many problems from the jump. why is their not a recall on this whole vehicle????? have all these issues but no recalls but 1 has been made. or i should say campaign. all these complaints about this particular car but no remedies for it. not even when they "update" "fix" it. too may problems. this is the worst car i've had. used cars didn't give me this much trouble. i need to be reimbursed for all the problems i should not have had from a new car. and not covered under warranty at all. clearly it has transmissions issues and engine issues. just wasting my time going to get these "fixes" for it not to be fixed not once. the date below is not the first time. it's only the most recent that my car has stalled, jerked and shut down. horrible car

Looked into the spare tire compartment and found standing water in the compartment and in one of the side trays. no evidence of water anywhere else. tire dealer took the compartment a part and could not find evidence of leaking anywhere else. ran water to make sure the sunroof drains were not clogged. they were not. checked all window sills and hatch sill, no leaks. tech looked for any recall. there is a recall r67 for my year of jeep and nhtsa campaign number: 15v826. called 2 dealers and said there was no recall for my jeep. the information on the recall is exactly how my leak is happening. i called the mopar recall line and they said the same thing as the dealers. the recall says "a short circuit in the module increases the risk of a fire." mopar said to go to a dealer and have them check and call them back. i have an appointment next monday morning. thanks.

After completing nhtsa 20v-343 on june 11, 2020 we are now experiencing loss of the 4wd system. this is known with 2014-2017 jeep cherokees that did not have their ptus replaced but just flashed after damage may have already occurred to the splines. the dealer did not inspect the ptu, they only reprogrammed the dtcm. i am confident in my research and vehicle inspection that replacing the ptu will restore the 4wd system and eliminate the c14a7-97 dtc. reprogramming a computer will not remove any physical damage already done within the drive train system.

The contact owns a 2015 jeep cherokee. the contact stated that while driving at speeds of 20 to 35 mph, the vehicle would jolt when changing from 2nd to 3rd gear. also, when the failure occurred the vehicle would not properly accelerate. the vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. the vehicle was not repaired. the contact also indicated that while in park, with or without the parking brake set, the vehicle rolled away. the cause of the failure was not determined. the manufacturer was also notified of the failure. the contact was informed that the vehicle was not included in the nhtsa campaign number: 16v529000 (power train). the contact indicated that the vehicle had experienced the failure listed in the recall. the failure mileage was 83,000.

The contact owns a 2015 jeep cherokee. the contact stated that while driving at various speeds, the vehicle stalled with the transmission shifter warning message appearing on the instrument panel. initially, the contact had the vehicle towed to an independent mechanic who performed minor repairs to the vehicle; however, the failure persisted. the contact took the vehicle to another independent mechanic where they diagnosed the vehicle with a defective shifter cable alignment. the dealer nor the manufacturer were notified of the failure. the vehicle was not repaired. the failure mileage was approximately 108,000.

Screen said service shifter while driving, all gears lit up red.

Loss of power to all things electrical 10/10/2022. my son was left stranded in memphis as a result, leaving him in a dangerous situation. the car was towed to a jeep/chrysler dealership in collierville, tn on 10/19/2021. i’ve attached the invoices below and of the parts they’ve replaced. before beginning work the dealership was unable to release the emergency brake x 2 days. it’s is january 4, 2022 & the car is still at the dealership still with no power. their next suggested part is an ignition switch that is on back order. i’ve read several other reports concerning power loss abruptly in the jeep 2015 model. there were no warning lamps or symptoms of failure preceding the incident. please evaluate the volume of complaints associated with this particular problem as i’ve read 100s of similar issue with this model vehicle.

Service shifter light is on all the time. not sure why or what is happening. there is a notification on the dash that just says "service shifter' and all the lights are red by the gear shifter.

The contact owns a 2015 jeep cherokee. the contact stated that while attempting to accelerate, the vehicle stalled without warning. the vehicle was able to restart the vehicle. the failure recurred multiple times. the contact mentioned that the "stop/start function won't work" warning message illuminated. the contact mentioned that once the vehicle was able to operate another vehicle crashed into the vehicle. a police report was filed. the air bags did not deploy. the contact stated that there were no injuries sustained. the vehicle was towed to an auto shop. the dealer was not notified of the failure and the failure was undetermined. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 83,000.

The contact owns a 2015 jeep cherokee. the contact stated while driving approximately 35 mph, the service 4-wheel drive warning message was displayed. the vehicle was taken to a local dealer where it was diagnosed with needing the ptu replaced. the vehicle was not repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 20v343000 (power train) however, the vin was not included. the manufacturer was not informed of the failure. the failure mileage was approximately 120,000.

The contact owns a 2015 jeep cherokee. the contact stated that her vehicle showed no failures until she was asked to take the vehicle to the dealer to be repaired under nhtsa campaign number: 20v343000 (power train). the contact stated that a week after picking up her vehicle from the dealer while driving at approximately 40 mph, the vehicle failed to accelerate as needed with several unknown warning lights illuminated. the vehicle was restarted and driven to the dealer. the contact stated that the vehicle had been taken back to the same dealer three times within three weeks for the same failure. the contact was informed that the mechanic was unable to determine the cause of the failure. additionally, the contact was informed that the vehicle was no longer under warranty. the manufacturer was contacted and informed of the failure and a complaint was filed. the contact was awaiting a resolution from the manufacturer. the approximate failure mileage was 175,000.

My ptu failed. i was at a stop sign when my vehicle went into neutral and refused to move. it did finally shift into 4wd and the svc 4wd light came on. i am told this is not covered by the previous ptu recall by jeep.

Transmission will lag, it will jump when you step on accelerator.

I keep getting a "service shifter" alarm intermittently. when this happens it kills my speedometer, and disables the different drive modes available to me. repairs have been unable to locate the fault, nor has the dealer any good reasoning why. alarm will go away if i pull over, shut off the car, and open the door. upon restarting the car it usually goes away for a day or more, but it always comes back. it seems to be worse when it gets colder, and the car has been running longer.

I’m following up from my previous complaint #11446148. they replaced body control module, radio frequency hub, ignition switch, key fob to ignition switch to resolve a no crank, no power issue. while at the dealership, we were told the powertrain control module needed a reprogram per recall w20. now the dealership is saying the traction and abs lights are on and the abs module won’t recognize the vin number. this is a 2015 jeep. there is an obvious manufacturers flaw in their design configuration for all of these computers modules to fail. the pcm reprogram recall seems to have created addition electronic errors that now are estimated at over 3000$ in repairs. please investigate these issues. my car has been in the shop since october 19, 2021 which is almost 4 months. these repairs are extreme for a 6 year old vehicle.

July 2021. 28,000 miles! service 4wd light went on. my 4wd stopped working. jeep service said we needed new ptu. expensive! cannot afford to fix this. i am afraid to drive in the snow without 4wd.

For about a year after having my rear differential replaced my service 4wd intermittently would come on. i recently took my jeep in to get it serviced thinking it was related to the rear differential work. the dealership found that there was a power transfer unit failure. i know there is a recall on the ptu for some of the 2015 jeep cherokees. when i called the number in the article below. i was told there wasn't anything that could be done due to my jeep's vin not being on the recall. however, my jeep's ptu failed and resembles what is in the below article. https://www.consumerreports.org/car-recalls-defects/jeep-cherokee-recall-roll-away-risk-lose-power/ stellantis needs to be aware that vehicles not within the parameters of their recall are having power transfer units fail and needs to be revaluated. i am concerned that there are more consumers out there with this issue and their safety is at risk.

Ever since i have owned the vehicle the brakes have shuddered causing the brake pedal and steering wheel to vibrate. i have replace the pads and rotors 3 times and have the same issue. it has been checked by 2 jeep dealerships and by tooles garage in san carlos ca. no one can find the issue. i have looked online and have found far too many confirmed reports from people on forums and such having to same issue. all of them have simply replaced the brakes and rotors and service their brakes regularly in order to get rid of the scraping and shuddering experience. which should not happen for approximately 40-50k miles and people are changing them in less than 15k. i am not the only person and i feel like there is something wrong with the braking system that so many people are complaining online for years about the exact same issue i have been dealing with. my wife uses the cat to drive our children to school and it does not feel safe to her while driving it. however we cannot purchase or trade in the car yet so we are at an impass. please help.

The contact owns a 2015 jeep cherokee. the contact stated that at start-up, the “service air bags” warning light illuminated. the vehicle was taken to an independent mechanic but was not diagnosed or repaired. the manufacturer was notified of the failure and informed the contact that the vin was not subjected to a recall for the failure. the approximate failure mileage was 75,000.

I want to put another data on what many others have said. there is an issue more with jeep cherokee's ptus than what is currently listed on the recall. my jeep cherokee 2015, despite not being on the ptu recall, also had sudden power loss issues. i paid for the repair out of pocket in 2021. new battery too. less than a year later (02/2022), i am getting service 4wd and 4wd not available intermittently. i'm afraid the new ptu might be faulty too. for reference, this is the other complaint i read that appears similar to what i am experiencing: """ for about a year after having my rear differential replaced my service 4wd intermittently would come on. i recently took my jeep in to get it serviced thinking it was related to the rear differential work. the dealership found that there was a power transfer unit failure. i know there is a recall on the ptu for some of the 2015 jeep cherokees. when i called the number in the article below. i was told there wasn't anything that could be done due to my jeep's vin not being on the recall. however, my jeep's ptu failed and resembles what is in the below article. https://www.consumerreports.org/car-recalls-defects/jeep-cherokee-recall-roll-away-risk-lose-power/ stellantis needs to be aware that vehicles not within the parameters of their recall are having power transfer units fail and needs to be revaluated. i am concerned that there are more consumers out there with this issue and their safety is at risk.

This is a complaint about the start stop system and the transmission on our 2015 jeep cherokee limited. the start/stop system never worked for more than a few days after having it is repaired. we finally just shut it off manually. the primary reason we are making this complaint is the transmission or at least i believe it is the transmission. there seems to be delayed shifts and jerking as we accelerate from a stop. often there is a loud clunk and jerk as the transmission engages. of course it only happens when you are routinely driving and not when you have it at the dealer. this problem started shortly after we purchased the vehicle and continues to this day. i am afraid it will happen when we are getting on the freeway or some critical time and causes an accident not to mention a huge service bill. of course when ever it was taken to the dealer, they could not find anything wrong.

Vehicle has been struggling to accelerate vehicle unable to maintain cruise control vehicle vibrates

The timing cover gasket is leaking oil and burning.

3g sprint went away in the middle of january this year 2022..so did the uconnect 911 safety button, which means when a emergency happens there is no way to get help now..jeep/uconnect has no update no fix to the problem..this is a safety issue in my opinion.. also the app does not work and you can not remote start, lock or unlock your car which also could be a safety issue in a bad situation.. i have contacted jeep fca and unconnect and they dont seen to care..buy a new car they said..

Driving down the road. vehicle made loud noise and although it was in drive it actually shifted into neutral. i was not able to put into gear and i was stuck in middle of road. i got our and pushed it to the side of the road but definitely a safety concern as i just got off a crowded interstate and could have crashed. i was blessed. called insurance and had them tow to shop. i was on military orders at the time so i had to rent a uhual trailer and tow my vehicle cross country because of this incident. i believe there is a recall for the ptu now that i have had it looked at. i had to take it to a shop because the dealership wouldn’t look at it for over a month! they are saying it’s not covered under the recall even though the faulty ptu made the output shaft west the teeth down and cause this problem.

I experienced and continue to experience multiple repeated issues with hard/delayed/erratic upshifting in this vehicle. i have taken it to various jeep dealers a minimum of 7 times to resolve the issue. i was often told there was noting wrong and the issue could net be replicated. software upgrades were performed multiple times that supposedly resolved the issue. the issue remains unresolved. it is a safety issue and a known defect. this occurs frequently and can occur on a daily basis. the issue began shortly after i purchased the vehicle in may 2015 and continues to this day (april 2022). the last time i took it in (around october 2021), another software upgrade was performed with no resolution. this is not acceptable.

6 weeks after completing safety recall w47 at our local jeep dealership, we noticed a large puddle of fluid in our garage. after inspection, the rear differential had completely broken open, exposing the gears inside. the differential had to be completely replaced. fortunately, this happened in our town. we previously had no problems with the vehicle. there were no warning lights or anything similar. this happened at 76000 miles.

The part on my car that is at fault is recalled and has a service bulletin open for many of the vehicles made within the same few years. mine missed the cut off by a month but has the exact same issue with the ptu being faulty. has the svc 4wd light on. had it inspected by mechanic and is the same issue as others that are covered.

2015 jeep - while turning left from a stop sign, the vehicle temporarily gave out on the road, making a loud clunking sound, then switched from auto to snow gear. thankfully, there were no other cars nearby. the service light came and when taken to the shop - we were informed the ptu required replacement, costing us close to 4k. the vehicle was bought new and is less than 7 years old. for years, i noticed a problem with the vehicle and could not understand the power issues since the car was a new purchase. this is a huge safety concern and when purchasing a new car, you don't expect having to spend 4k close to 7 years later due to faulty design/manufacturing vs. normal wear and tear.

Vehicle randomly shifts to neutral while driving, typically at slower speeds. this has been happening for 6 years. it doesn’t feel safe when you’re sitting in an intersection and the vehicle is in neutral.

Oil leak at engine cooling system which is common on jeeps from 2014 to 2017.

There is a very hard shift in the transmission on take off. it also make a noise in the transmission when this happens. very sluggish take off speed.

I have had issues with the front end (wheels/suspension/drive train) doing a severe wobble, which has gotten worse over the years, since mid 2016. it started when my jeep only had approximately 45,000 miles on it. it is worse when i am going at speeds of 55 mph and over, when in a curve and when hitting a bump/pothole. it is so bad at times that it feels as though the front end of the car is going to come off. this is a hazard when driving and i am concerned that eventually myself or someone else is going to get seriously injured or worse. i have told the dealership service departments, that i have been to over the years, about it and they can never seem to recreate the issue nor find any problems. one of these individuals went as far as to say, "it is supposed to do that, that is how it corrects itself" (which i do not believe for a minute).

As i was pulling on to a main highway the vehicle locked down on me and would not go into reverse or drive. when i try to put it in reverse or drive it makes a bad noise.

I open the car with key fob and vehicle dash lights up when i go to start vehicle everything goes black and vehicle will not start. the battery in vehicle has been checked and in good condition i replaced key fob battery still does not work. this has happened a couple times and then vehicle will magically start. i am generally stuck for a while before we can get it going . i have tried putting fob against starter button to start doesn’t work, i have pressed brake hard, still noting leaving me stranded at night

While i am driving and the kuds in car, the car completely power off calling into park before switching on. i was in a big big trouble. i checked online and found that cars 2014-2017 had a call for ptu that causes the same horrible situation that i was in. it was a nightmare. i used my car that never face any problem where i take of it and use it usually for serving my kids driving them to their school and activities. i face the problem 3 times yesterday 2 timed and thanks god while i was on the traffic light but to day is horrible while on the road.

I am not sure if it is my ptu system but my vehicle shuts off when i am at a stop or idling. it is very unsafe to drive and could cause collision. i took it to a local shop and the owner said the scanner read nothing! something is wrong if my car continues to completely shut off while in drive.

Sounds like a backfire. happened 3 times in 2 days. engine was replaced 2-20-2020@ 55,029 mi. currently has 67713 mi

The foam that is minimally-glued into the headrest popped off of the shell after a couple months of use. we were able to hold it in place with the fabric cover for several months. then the foam began slipping and ultimately cracked in half. we were unable to keep it in place after that. we have photos of the damage. the seat has been destroyed per the request of the manufacturer. once the headrest is raised above the level of the outer seat shell, any amount of pressure or holding on to the headrest causes it to bend and flex. i believe this allowed the headrest foam to pop off. without the foam in the correct location, there is not appropriate padding for the child's head in an accident. a report was made to chicco. though outside of the warranty period, chicco replaced the seat.

The contact owns a 2015 jeep cherokee. the contact stated that whenever they would start their vehicle the parking brake and 4-wheel drive service lights would illuminate. the vehicle no longer functioned as an all-wheel drive as intended to but instead as a front-wheel drive. the contact took the vehicle to the dealer who diagnosed that the ptu failed to communicate with the ecu and needed to be replaced. the failures related to nhtsa campaign numbers: 20v343000 (power train) and 20e037000 (power train) however their vin was not included. the contact was unable to be repaired due to a lack of parts being available. the manufacturer was made aware of the failure and informed the contact that due to being the third owner and that there was no warranty. the approximate failure mileage was 63,000 miles.

Electronic parking break activated while driving. when attempting to turn left on a two way street electronic parking break activated by itself and locked the rear wheels. car currently parked as i am unable to move it. eps system will not release. parking break still engaged.

Parking brake activated while driving. i stalled. was able to restart the vehicle and everything seems normal but my check engine light is on.

The contact owned a 2015 jeep cherokee. the contact that while driving at various speeds, the accelerator pedal was depressed but the vehicle hesitated to respond. there was no warning light illuminated. the vehicle was taken to the dealer where it was diagnosed that the failure was associated with the fuel system. the vehicle was repaired under an unknown recall. however, the failure reoccurred while driving. additionally, the contact stated that the vehicle failed to start. the message "repair parking brake" was displayed. the vehicle was towed to the dealer where it was diagnosed that the parking brake module, the front driver's side axle, the cv joint, and other unknown repairs needed to be completed. the vehicle was repaired. however, the failures reoccurred and the engine was emitting abnormal rumbling sounds while driving. the vehicle was taken back to the dealer where it was diagnosed that water had leaked through the liftgate, which damaged the parking brake module. the vehicle was not repaired. the contact sold the vehicle. the manufacturer was notified of the failure but provided no assistance. the failure mileage was approximately 103,000.

Electric emergency brake system will not disengage. started my vehicle and it stated check parking brake and the red light was also on. i thought someone hit the brake button so i hit it and the light went off. i was able to drive my jeep a few feet to unlock the gate to our property. i put the jeep in park got out to open the gate and when i got back in the orange light came back on to check the park brake. i tried clicking it off and it would not go off. i then could not move my jeep forward or backwards. because of this we had to have the jeep towed to local dealership to review. it is there as we speak. they told us looks to be the brake module. i will have documentation once the repair is complete.

The contact owns a 2015 jeep cherokee. the contact stated while driving at 20 mph, the transmission slipped to neutral (n). there was no warning light illuminated. the contact was able to veer to the side of the road. the contact shifted to park (p) and shifted back to drive (d). the contact was able to continue driving. however, the failure reoccurred several times. the contact stated that at times, he would need to turn off and restart the vehicle in order to resume driving. the vehicle was taken to an independent mechanic where it was diagnosed that the failure was associated with nhtsa campaign number: 16v529000 (power train). the contact became aware that the recall repair was previously completed on the vehicle. however, the transaxle range sensor wire harness was never replaced. the manufacturer was notified of the failure but provided no assistance. the vehicle was not repaired. the failure mileage was approximately 78,000.

The contact owns a 2015 jeep cherokee. the contact stated while driving approximately 40 mph, the message "4 wheel drive requires service" was displayed. the contact stated that she was able to drive the vehicle to her residence. however, the failure reoccurred intermittently while driving. the vehicle was taken to an independent mechanic where it was diagnosed that the power transfer unit (ptu) had failed. the independent mechanic advised the contact to take the vehicle to the local dealer. the vehicle was taken to the local dealer where it was diagnosed that the power transfer unit (ptu) had failed and needed to be replaced. upon investigating the failure online, the contact became aware of nhtsa campaign number: 20v343000 (power train), which she associated with the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 67,403.

About an hour into the morning commute, the vehicle was at a stop light when a warning bell chimed. the message on the dash read the emergency/park brake had automatically engaged and the light on the park brake indicated the brake was on. i turned it off. prior to this incident, the braking system including the emergency/park brake functioned as expected. the vehicle has not been taken to the dealership yet.

One day, out of the blue, a ton of warning lights came on after making a simple right turn onto another road. the "service transmission", "service park brake" and "service antilock brake system" message comes on and the abs warning light, the ((p))! parking warning light, the engine light, the traction control warning light, - there was also a lag of sorts just before the lights came on. the steering wheel felt very tight. i managed to pull over and wait a while and slowwwwly drove home. after taking it to my mechanic who explained their read just wont be accurate - it needs to go to jeep, said their result had something to do with the coil? something behind the steering wheel? i had recently (3 months ago) had new brake pads on all four tires and rotors cut or whatever. a shop i've gone to a million times with no issues. there are hundreds of thousands of customers in the comment sections and jeep forums complaining of the same issue and jeep dealership mechanics telling them they've never seen the issue before. jeep needs to be fully investigated. for a lot. this obviously could cause a serious accident/death/cost me a [xxx] ton of money for which there's seemingly no fix according to other jeep owners. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Crack block in engine mileage 63k.

The parking brake module failed. it caused the vehicle to violently be slammed into a stop by the electronic parking brakes engaging on their own. this primarily happened anytime the vehicle was put into park, or came to a complete stop. the parking brake is then unable to be released. when revving the engine in drive or reverse the parking brake stays engaged. randomly did it only work properly and disengage, leading to the car being inoperable due to the possibility of being stuck in traffic or on a major roadway should the car get stuck with the parking brake engaged. this could also lead to a stall of the engine as well as that dangerous situation. the safety of myself and others are at risk with this issue. the problem has been confirmed by the dealer to be a failure to the parking brake module. the part is on backorder with a lead time or several weeks, and over 150 plus parts on backorder when i attempted to find and order this part. this is a common issue for the jeep cherokee. there were no warning lights prior to the failure, only a message for "parking brake service" with warning lights after the parking brake was unable to be disengaged.

The contact owns a 2015 jeep cherokee. the contact stated that after the vehicle was parked during a rainstorm, the vehicle was started and shifted into reverse(r) and the contact became aware that the parking brake warning light was illuminated. the contact continued to drive the vehicle and noticed that the parking brake warning light was illuminated again while the vehicle was idling. the vehicle was then shifted into the park(p) and the parking brake engaged independently. the contact was unable to disengage the parking brake. the parking brake warning light was illuminated. the contact had taken the vehicle to the dealer who diagnosed that the electronic parking brake module needed to be replaced. the vehicle was not repaired. the contact stated that the failure was related to nhtsa investigation number: pe22009 (parking brake). the manufacturer was made aware of the failure and opened a case. the approximate failure mileage was 157,000.

When slowing down to stop the transmission would thrust the vehicle forward. upon inspection by the dealer it was determined that the transmission needed to be replaced. the vehicle only had 86,000 miles at this time.

My trunk flooded with water, resulting in the failure of the parking brake permanently in an engaged position. this happened fortunately after my car was parked, but could have happened while i was driving.

Wheels locked up, unable to stop car. wheels were not turning during accelerator and car would not come to a stop when braking as tires were just sliding and skidding on road. could not change gears

I was about half a mile from my job when i lost most of my engine power (my daily commute is about 9 min each way - 3 miles and a speed limit of 40). i was accelerating uphill from a red light and i reached about 15 miles an hour before i realized i did not have the power to get more speed. i pulled in and noticed white smoke billowing from my car but did not ever see a check engine light. i had a few coworkers come outside to take a look . there was still heavy white smoke. i got it towed to the garage we take our fleet trucks. my piston rings were compromised (is the theory) and it lead to a multitude of problems even though i stopped driving it within half a mile of noticing anything irregular about my car.

The contact owns a 2015 jeep cherokee. the contact stated while driving 35 mph, the contact heard a knocking noise coming from the vehicle. the contact stated that the transmission was shifting hard while changing gear. the vehicle was not diagnosed. the manufacturer was contacted and stated that the vin was not included in nhtsa campaign number: 16v529000 (power train) and referred the contact to the nhtsa hotline to file a complaint. the failure mileage was 116,000.

The ptu is damaged and needs to be replaced this car was well taking car of and now it needs a needs ptu i need help this should be part of a recall on this they want over 4000,00 to fix it , how is this vehicle not part of the recall

The transmission blew on the vehicle. i was driving on the freeway with my wife and son in the vehicle, attempting to overtake another vehicle, and the vehicle lost power. i put on my hazzards, and pulled over. luckily i was able to maintain control. found out the transmission was blown.

The contact owns a 2015 jeep cherokee. the contact stated that an independent mechanic had previously replaced the rocker arm, camshaft, and coil packs; however, the failure recurred while driving at an undisclosed speed. additionally, and the vehicle was making abnormal ticking sounds. additionally, the headlights were inoperable. the vehicle was taken to the dealer where it was diagnosed with two bent valves in the engine. the vehicle was then taken to stan mcnabb hwy 55 chrysler dodge jeep ram fiat (1200 e carroll st, tullahoma, tn 37388) where the computer was replaced; however, the dealer determined that the engine also needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 102,000.

Ptu need repair. my jeep cherokee 2015 have issue with the ptu motor operation. i cant drive my car now. because i dont have the money for fixed that.

Was driving home for lunch and stopped at traffic light. parking brake self-engaged and would not release. i could not move the car in either direction. repeated attempted to get parking brake to release by pushing/pulling on switch. finally turned off car (sitting in moving traffic) and when i restarted the brake released. was able to get car home and parked. called my regular mechanic and got it in yesterday, but again brake wouldn't release (it had not been set) without turning car off and on. when my repair shop took the components apart, it revealed that water had leaked down into the computer system that controls the parking brakes (had various flashing lights on dash -- odometer/stop/start signal, etc.) and damaged the circuitry. the repair shop called to explain this problem and noted that nhtsa had begun and investigation into this problem in july and had about 80 cases under investigation at that time -- apparently a body-weld issue causing leak into that component. prior to this locking up, a service parking brake light had come on intermittently for a couple of days. my wife and i were both at risk and just fortunate this didn't lock up while on the interstate which we drive regularly. have called local jeep dealer where we bought it and they claim they have heard nothing about this and the earliest we can get in is 10/18. our mechanic has temporarily disabled the parking brake (both electronically and mechanically) so that the vehicle is drivable, but said he wouldn't advise driving on it very long this way, due to the other warning components that are now compromised.

While driving, vehicle shuts off or engine dies without a warning. i have to wait about 30 seconds until it starts again. very dangerous.

I am not completely certain which of the above selected items is the cause of my vehicle malady, though i have been instructed by a mechanic that it could be the drive train maybe (i could be misremembering). at any rate, the vehicle stalls at random intervals, without advance notification of a problem. no warning light or sound is produced until the moment it stalls at which time a warning sound without accompanying light is produced. the vehicle will stall regardless of whether or not it has been pre-heated, despite the season/weather, and has stalled while i was in the midst of turning left against oncoming traffic with my son in the car! the vehicle replicated this behavior during a mechanic’s test drive following a break line repair. he indicated it may be the above mentioned issue. all information can be provided upon request. i have researched this issue and have found it to be fairly prevalent among owners of this specific vehicle. if stalling while making a left turn against oncoming traffic (when an opportunity presents itself) does not present a significant safety hazard and/or concern then perhaps i’m more confused than i had previously thought. what happens when someone stalls on a train track or on the interstate? in addition to the afore mentioned concerns, something with electrical component is defective. it wasn’t long after the earlier mentioned complications began that my interior lights began dimming and brightening independently and my redio screen stopped listing song, program, podcast, radio station, information etc. thank you for your consideration.

The contact owns a 2015 jeep cherokee trailhawk. the contact stated that while driving at an undisclosed speed, a 4x4 message indicating to shift into neutral (n) was displayed and the electronic parking brake engaged inadvertently. the contact turned off and restarted the vehicle several times. the vehicle was taken to the dealer where it was diagnosed that the power transfer unit (ptu) board needed to be replaced. the vehicle was not repaired. the manufacture was not notified of the failure. the failure mileage was approximately 130,000.

Upon placing vehicle into park, the parking brake independently engaged and would not release. car was not able to move. brake calipers were locked into position. manufacturer tsb: 08-060-16 based on repair invoices, it appears the electronic parking brake module is damaged by water leaking into the compartment. in case of inadvertent activation, the epb causes a stalling condition, bringing the subject vehicles to a stop. tsb 10191415 followed in may 2016, instructing dealers on replacing the subject module and inspecting the electrical connector for corrosion. the technical service bulletin states “the electronic parking brake module is located in the back left side of the cargo area interior, near the spare tire.” the first model year of the kl-generation cherokee has accumulated 2,187 complaints on the national highway traffic safety administration’s website. 11 of those complaints are filed under parking brake issues

Three of the four tires on the vehicle are splitting on the sidewalk near the rim. the fourth tire is cracking in the same location. all tires are maintained at the correct tire pressure. there’s no reason this shouldn’t be covered but of course it isn’t. guess someone has to die before firestone replaces defective tires.

Recall service was performed to reprogram the power transfer unit (ptu) for "safety" concerns to prevent potential input shaft disruption of powertrain on aug 17, 2022. less than 2 months later (oct 8, 2022) vehicle's "service 4wd" light came on and diagnosed as a failed ptu. informed the ptu is on a national backorder with over a month estimated wait time. this seems to indicate an increased level of failure of a critical component in the power train system for jeep cherokees. additionally, the safety recall appears to have the potential to create more damage to the ptu.

The contact owns a 2015 jeep cherokee. the contact stated while driving at an undetermined speed, the vehicle was bouncing. the contact stated while driving, the vehicle was shifting roughly. there were no warning lights illuminated. the vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced. the vehicle was repaired; however, the failure persisted. additionally, on another occasion while driving, the vehicle independently accelerated. the manufacturer was contacted but no additional assistance was provided. the failure mileage was approximately 40,000.

The contact owns a 2015 jeep cherokee. the contact stated that while operating the vehicle, the parking brake was erroneously engaged, and the warning message "electronic brake system failure" was displayed. during the failure, the vehicle could not be driven or moved due to the braking system being engaged. the vehicle was towed to the local dealer who diagnosed that the parking brake module and passenger’s side rear actuator needed to be replaced. the vehicle was repaired but approximately one year later the failure reoccurred. the local dealer was notified of the failure. the manufacturer was not contacted. the failure mileage 75,000. the contact paid for the necessary repairs and is seeking reimbursement.

This vehicle shows all recalls have been completed. however, every time it rains, the hatch compartment fills with water. 10/30/2022, my electronic parking brake light came on and the vehicle was stuck in park. once we got the car home, i opened the hatch and removed the spare tire; there was standing water in the area from rain. this morning i was leaving for work an d the following lights came on; 1) service 4wd 2) service electronic parking brake 3) service airbags 4) service front collision system 5) service auto start stop 6) adaptive cruise control not available 7) cruise/ fcw unab=vailable- service required this vehicle has been a complete nightmare. i did record the event as we used a shop vac to remove the water. the service 4 wd light comes on and goes off randomly daily; the ptu was "flashed" but the problem continued. i have contacted the dealership only to be told all recalls are complete and i must pay for the additional repairs. i have contacted jeep and have had zero resolutions.

Vehicle loses power sometimes when the gear shift is d position of the 9 speed automatic transmission. this has happened 3 times in one week. the saftey concern is that two of those times were while crossing a busy intersection. a certified dealer reprogrammed the pcm this week(i paid for the service) but i believe the manufacturer is aware of this problem but my jeep cherokee vin is not on a recall list. the service transmission warning appeared after the first malfunction. i have only driven it home from the dealership so am not sure the problem is solved. however, the warning light did not come on. i am sure many jeep cherokees were recalled for this problem but my vin is not included yet.

Transmission shifter failure intermittent inability to place in park . service shifter light on with no repair available. entire shifter and bezel and wiring replaced, and problem came back within one years' time.

I have a 2015 jeep cherokee trailhawk. it has been in the shop many times due to poor manufacturing and recalls. prior to me purchasing the vehicle in may 2020, it was involved with a recall for a water leak and powerlift gate short due to water damage. it has leaked water into the hatch/ trunk area since i purchased it. i have spoken with 2 dealerships about the issue. the most recent was november 1, 2022 when it was left with rockwall chrysler. my issue is that the electronic parking brake module was damaged to due heavy rain and the continued leak. on october 30, 2022, we were trying to leave in the cherokee and the service brake warning light was on as well as service shifter. the vehicle was stuck due to a malfunctioning parking brake. after multiple attempts, the brake disengaged and i continued to work. october 31, when i started the vehicle the following warning/ service lights were on and remains on: service brake light (2 different lights) acc/fcw not available / service auto start/ stop unavailable/service airbag warning light (went off 11/3/22) 4wd unavailable/service on my drive home from work, the electronic parking brake engaged while i was turning across traffic and i almost was hit by a large delivery truck. once i managed to get the vehicle to drive, it happened again on the highway service road and i was very close to being rear ended by an 18 wheeler that was driving behind me. the dealership did no repairs due to the $575.00 charge i cannot pay to diagnose and do a leak test. i explained this was involved with a recall and they basically told me it was fixed in with canada or ohio and i needed to return to that dealer (i live in tx). which is not possible because the vehicle is sitting in my drive way and will not move due to the brake being stuck on. i picked the unrepaired vehicle up on 11/3/22 and was advised its best to get rid of as soon as possible. the problem is that i owe roughly $13,000 on the jeep. i cant afford this and a rental

The contact owns a 2015 jeep cherokee. the contact stated while driving uphill at approximately 5 mph, she heard an abnormal noise, and the vehicle began rolling backward. the contact stated no warning light was illuminated. the contact stated the vehicle rolled to a stop. the vehicle was not drivable. the contact stated she manually pushed the vehicle near her residence. the contact towed the vehicle to an independent mechanic and was referred to the local dealer. the vehicle was not repaired. the contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. the vehicle was not repaired due to the dealer not having the equipment to repair the vehicle. upon investigation, the contact associated the failure with nhtsa campaign number: 16v529000 (power train) however, the vin was not included. the manufacturer had been informed of the failure. the failure mileage was approximately 72,000.

Unknown i had to jump my vehicle due to battery dying out. once jumped, i received a warning that my electrical emergency park brake malfunctioned. i had trouble shifting gears if i could get them to shift at all. i could hear and feel grinding beneath the jeep. looking deeper into this it was discovered that there is a vehicle investigation (pending potential recall) on water leaking inside the vehicle to be causing corrosion leading to the e break module to fail in my specific model. i eventually got the vehicle towed to the dealership. their service department claimed i may have spilled drinks into my module. i do not buy drinks or carry any in my vehicle cupholders (which are placed by design right behind the gear shift module). nothing was spilled, the damage is consistent with the common issue pending investigation #pe22009. i am currently awaiting a complete transmission replacement due to the defect.

Serv 4wd light came on. never use 4wd option. took in for service and was told we needed to update power transfer unit fro a recall which they did and also replace the power train unit. why did they update the prgram if they knew the unit was bad.

Error code popped up saying the 4wd system is unavailable. found that there was a recall for my model year for bad ptus, but my specific vehicle is not on the recall list. never taken off road, just normal daily driving, about 60k on the odometer. jeep needs to recall all of these units and fix this problem, as it is all too common.

On 10/30/22 driving the vehicle on a 2 lane road with no shoulder the car locked and stopped in on going traffic with cars avoiding to hit us. state police had to come to due to dangerous situation of accident and car was towed. towed to jeep dealer and told the transmission needs replaced due to misaligned gear ratio. this is a 2015 kept in excellent condition with 55,000 miles. told cost is 8,000 to repair. with all the transmission problems and lawsuits with jeep and known issue this should have been recalled or repairs made before incident. this vehicle is unsafe and we could have been killed. the consumer stated the vehicle has been traded in and needs a new transmission.

My 2015 jeep cherokee trail hawk has major shifting problems . it hard shifts at times and doesn’t engage at times which can cause an accident. i have researched online and there are thousands of people complaining about the very same issue.

Transfer case failure. notice failure as8 a click...clicking louder and louder no matter direction. turning, forward, reverse. unable to find/locate replacement 2 spd transfer case - new or remfg. where can i get parts???

Vehicle started to make a random thud underneath at different speeds. could not find any reason or view anything. service 4 wd light came on. could not find anyone to check the code for more than 2 weeks. felt the vehicle was unsafe to drive even when light went off. the anxiety actually put me in the hospital on thanksgiving morning with elevated blood pressure. i parked the car until my service appointment dec 6 2022 it needs the ptu now per jeep sansone rahway nj 732-587-1100 how does it not fit the recall requirements when the same vehicle of those years does?????

Air bag service light came on. took it to a reputable repair business. diagnosed with codes b0020-13 left side seat deployment squib 1. found tech service bulletin #10-002-18 for replacing air bag seat harness and seat bolts for this code. chrysler recommends both harnesses are replaced (left and right). chrysler is charging $2,677.16 for the parts. they say it is a 'common' problem and in fact the parts are on back order until at least january 19th. this is a safety issue as the airbag will not deploy. the vehicle is less than 10 years old, which meets two out of three criteria for it to be considered a recall issue. i cannot afford this type of repair which is a problem i did nothing to create.

Water has leaked into the rear cargo area and caused the emergency brake module assemble to corrode causing the e brake to suddenly engage. the evidence shows leaking has been going on for possibly years

I experienced an emergency parking brake malfunction while car was moving. car suddenly had the message "service parking brake" while driving on the highway. check engine, barking brake, and traction control lights all came on. pulled off the highway to a shopping center and when putting the car in park, car was stuck in the middle of the road in park unable to change gears. car was able to be disengaged only by overriding the gear in order to be moved to a safe location, but remained otherwise in park with the same "service parking brake" message. dealer has mentioned that the brake module was corroded or shorted and the entire system needed to be replaced along with complete disassembly of shifting mechanism.

Electronic park break. was repaired but still won’t turn off.

Parking brake was randomly engaging. currently engaged will not release. mechanic id issue. water intrusion in parking break module. claims it’s a known issue but no recalls have been issued. parts may be delayed 2 months.

Svc 4wd service needed; rear powertrain unit needs replacing, preventing 4-wheel-drive from engaging putting safety of others at risk. problem does not need reproduction; problem not inspected by manufacturer, police, insurance, representatives. this is a well known issue and the inability to use 4-wheel-drive is an extreme hazard. https://www.jeepcherokeeclub.com/threads/possibly-bad-ptu.246802/#post-2988620

Engine oil filter/oil housing is malfunctioned or defected for my model car. malfunction is causing leakage into the engine which can result explosion or worst damage to vehicle. warning engine light appeared on vehicle to notify of oil leaking into engine. first appeared 3 months ago. company has redesigned particular part because of the same popular issue nationwide

The contact owns a 2015 jeep cherokee. the contact stated that while his wife was operating the vehicle, a flashing warning message displayed “service parking brake”. after stopping the vehicle and activating the parking brake, the brake would not release rendering the vehicle undrivable. the vehicle was towed to the local dealer who diagnosed that the electronic parking brake had malfunctioned due to water contamination. the electronic parking brake was disabled by the dealer and the vehicle was later driven to the local mechanic who diagnosed that water had leaked from the c-pillar and pressure vents onto the electronic parking brake. the vehicle was not yet repaired. the manufacturer was not notified. the failure mileage was 88,000.

Vehicle parking brake randomly engages. warning lights and "service parking brake" brings vehicle to stop, can not get brake to disengage. repair garage inspected vehicle. water intrusion in parking brake module. confirmed myself of water in module area. referred to a jeep dealership- along with tsb#08-060.16. towed to dealer. dealership is avoiding repair. told battery was no good, causing issue. battery was less than year old. battery brought back for warranty. battery functioning at 98%- no issue. return to dealership- still told battery could be issue, could not produce tech readout off a battery test. refuse to look at root cause. will no acknowledge tsb provided.

We own a 2015 jeep cherokee 2.4 l fwd vehicle. in the last 3 months, we have encountered ignition issues. we had several misfires when attempting to start the engine. we brought this to the attention of our local auto mechanic, and they were unsure of the cause. we spent over $1500 on inspections and repairs which included spark plug replacement, throttle body replacement, knock sensor replacement, ignition coils replacement and putting in a new battery. we have been to the auto shop several times because the check engine lights keeps coming on and the bills keep adding up. we now received a letter regarding the fact that our vehicle has a recall for catalyst efficiency. according to the notice there may be a loss of catalyst co/nox conversion efficiency resulting from the catalyst operating at high temperatures. when the catalyst temperature is elevated, there is a higher rate of misfire, and the misfire can cause immediate damage to the catalyst since it brings unburned fuel and oxygen into the catalyst. i am confident that this loss in conversion efficiency is the reason the ignition misfires in my jeep. i have receipts and bills to prove that i have spent over $1500 in the last month on engine repairs that still haven't solved the problem. i have contacted a local jeep service shop who has ordered the part needed for this recall. how do i receive compensation for the money i have already paid for the repairs related to this recall?

After a jeep dealership performed a recall, the service shifter indicator came on. the indicator blocks important information on the dash screen such as speed and other vehicle info. there was no issue or light that appeared prior to the dealer getting their hands on to the car.

During an accident, the air bags failed to deploy when hit by a dodge ram 2500. the vehicle was totalled by the insurance company, and the insurance company took ownership of the vehicle.

I was making a left turn onto the southbound roadway which which consists of six lanes. i was getting up to approximately 35 mph when the parking symbol light came on and the screen was showing service parking brake and service transmission. i was still in drive when the car started coasting and when i stepped on the gas, all it did was revved. i had to coast into the left turning lane and came to a stop as i tried to put it in park i could hear a whirring noise coming from under the dash as if the parking break button was pressed. i could not get it out of drive and i tried putting it in neutral then back to drive then into neutral but could not get the car to move. finally was able to get it into park and i shut the car off. after about 10 minutes i started the car up and the dash showed nothing i put it into drive and it kicked into gear and as i accelerated it was feeling like i couldn't get out of second. then the brake light came on the p in a circle with an exclamation mark came on, abs light came on, skid light came on., check engine light came on, and the screen flashing back and forth between service parking brake and service transmission. i was able to make it 2 miles to work at very slow speed and put it in park and turned it off. there was more rollback than normal when put in park so i put a chuck under the wheel so it wouldn't roll. approximately an hour later i took it up to tire plus to see what was wrong. upon picking it up they told me that i had to take to a dealer. the following codes are; u0418, u04828, u1412, p1720, u0420, uc003, u0415. when i went to pick the car up some hours later it started right up like normal and halfway home which is approximately 3miles, everything lit up again this time the engine sounded rough and again i had to coast to the right side of the road shut it off wait 10 minutes, start it up and i was able to get it home, where it's been since. i'm very concerned for my safety. from reading, alot of others are as well.

Electric park brake (epb) light came on while parked. parking brake actuator would not contract. vehicle now can’t be driven as the parking brake is engaged. found the part from a dealership and when i went to replace it, the parking brake actuator was flooded with what looked like brake fluid. new $130+ oem part was installed and fixed the issue. approximately 6 months later, the same issue occurred with the new oem part. i have seen people say this issue has happened while driving. i’ve heard of dozens of complaints of this part already. when will this become a recall? it seems to me that it should have already been addressed since this vehicle has been around nearly 9 years.

Transmission has malfunctioned, will not properly shift into higher gears, when stopped is not able to be put into park. issue started with not warnings, was driving perfectly fine before. cruise control has failed, parking brake has malfunctioned, and power steering has malfunctioned.

Dear nhtsa, subject: manufacturing transmission malfunction - traffic safety your attention is kindly requested. i own a 2015 jeep cherokee, diesel 2.0l, 170hp, 4x4, 9-speed [xxx] automatic. my car’s vin is: [xxx]. on 21800km for the first time, while i was driving on the highway, a "service transmission" message came up on the dial, and after a while, the engine stopped moving the wheels and went into neutral. i stepped on the gas but it wouldn't move the wheels. if i was driving in the left lane, the only thing sure is that an accident would have occurred. the car's problem has to do with the 9-speed automatic gearbox. immediately, i informed the official dealer of jeep in greece (auto one).they told me that there was an official recall (s55) for this model. the car was repaired by the dealer on may 15thof 2017.however, after 500 km the problem was shown again and again. every time the problem was shown i visited the specific dealer, but he didn't admit that the same problem might happen again. because of this,i was forced to visit another service dealer, december 28th 2018 (24.300km), who confirmed in writing that the problem was unsolved. he advised me to go to the first dealer (auto one). so, i went again to auto one. they informed me that according to official guidelines from fca/jeep, any further repair concerning this problem should be paid for by the car owner without any guarantee. i found their attitude very offensive, so i preferred not to pay such a huge amount of money for something i was not responsible for. as i didn't use my car every day and the problem was not permanent i tried to find another way to solve the problem. lately, the problem is shown very often, while many days the car does not start at all. the car today has only 41.000 kilometers. i found that there are many complaints from different areas of the world about the same issue, around 800.000 cars. therefore jeep after many complaints has information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Electric parking brake on my 2015 jeep cherokee limited v6 has malfunction. water has leaked into the car, creating standing water that affected the epb module and is now inoperable. i cannot release the parking brake and the car cannot be driven. this happened while i drove to my mail box. i was luckily close to home but this is a serious safety risk. the brake cannot be released to even have it towed, even after several attempts of different methods to release. i cannot get the part to fix the problem as it is on back order with no eta.

The contact owns a 2015 jeep cherokee. the contact stated that while her husband was driving out of the driveway, there was a loud grinding noise coming from underneath the vehicle. no warning lights were illuminated. the vehicle was towed to an independent mechanic, where it was diagnosed that the input splines needed to be replaced. the mechanic made the contact aware that the vin was included in nhtsa campaign number: 20v343000 (power train) and the contact was advised to have the repair completed by a dealer. the contact made a local dealer aware of the failure and the recall; however, the contact was informed that the warranty had expired for the parts for the repair. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 130,000.

When i was driving the gear shift into netural, all lights on gear shift were lit up red (park, reverse, netural, drive). the message said “press brake, put car in p, select gear”. this is so scary because it has happened twice to me. when i took to midas as soon as it happen, since they were open. the ran a code that read u0001, and read that this is a power train issue. and informed me to take to the dealership because it should be covered for the recall that’s in these models. while driving on highways i have had to put car on side of road to keep from a crash. this is a real hazard and safety concern.

Difficulty shifting gears

Went for service and they stated my epb is not engaging properly, they could tell water was in the spare tire well at some point....i bought this car in 2019 & was never told of this possible problem this incident obviously happened before the date of this complaint, but i was not aware until service technician told me on 2/21/2023 "power going to park brake module---no power out" thank you for your time

Water shields in lift gate failed, allowing water to seep into electrical components of car. all electrical systems failed including parking brake, lights, locks, and ignition.

The contact owns a 2015 jeep cherokee. the contact stated that while operating the vehicle, there was a burning oil odor inside the vehicle. after a long trip, the vehicle was parked in the garage and the contacts’ wife notice smoke coming from under the passenger’s side of the vehicle. the contact drove out of the garage and sprayed the vehicle with a water hose. during the incident no flames were present. the contact stated that the cause of the failure was due to a faulty oil cooler which leaked oil onto the catalytic convertor caused the burning oil odor and smoking. the contact stated that the oil cooler had been replaced on three separate occasions. the local dealer and manufacturer were notified of the failure. the failure mileage was 60,000.

Ptu making noises about to go out

Power transfer unit failure. very common and very expensive fix on 2015 cherokee’s. this caused my vehicle to lose all power on the highway almost resulting in me being rear ended. with what seemed like divine intervention i made it safely to the shoulder with almost no steering capabilities and zero power.

Svc 4wd service light came on 02/04/2023 at 51000 miles 2015 jeep cherokee latitude. took it into jeep dealer to check it out and was reported that the ptu was bad and needs to be replaced. warranty not valid due to more than 5 years.

In june 2022, my electronic parking brake engaged and would not unlock. on the dash, the parking brake light, the brake light and the stop/start light were all illuminated. i was unable to drive the vehicle. i had to have aaa tow it to the dealer to find out what was wrong with it. the dealer i took it to had to install a new parking brake module and rewire 32 pins on the new connector. they informed me that there was corrosion on the unit and did not find any water in the compartment area. my vehicle is a 2015 jeep cherokee and at the time of the repair it only had 40,649 miles on it. i had to pay right at $1,200.00 for this repair and i feel i should be reimbursed from the manufacturer since the vehicle was only 7 years old and has low miles. this will happen again if they don't come up with a fix for it.

My brakes have totally locked up on my vehicle. the vehicle is undrivable at this point. i just have it sitting in the garage for now.

The contact owns a 2015 jeep cherokee latitude. the contact stated that while driving 35 mph she heard a loud popping sound and the sunroof shattered. the contact sustained minor cuts but did not receive medical attention. the contact stated that the glass shattered obstructing her view. the contact then stated that she continued to drive the vehicle and parked at her residence. the vehicle was not taken to a dealer or independent mechanic and was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 115,230.

The contact owns a 2015 jeep cherokee. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power. the contact related the failure to technical service bulletin number: 09-002-14 (engine). the vehicle was taken to an independent mechanic, where it was diagnosed as a cam shaft failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 99,800.

The emergency brake engages on its own. in the past i have been able to release it after it "auto engages", sometimes taking more than 1 attempt. i stopped at a gas station last week. when i started my car to leave, the emergency brake auto engaged itself and would not release. error message on screen read "service park brake". i called the local service department of chrystler/dodge/jeep dealership. followed their directions to release the brake. however it would not release still. the incident left me and 2 children stranded for 2 hours. i had my vehicled towed to the dealership. currently still awaiting resolution.

My jeep cherokee have a 4wd warning indication services need. it automatically shifts my power train to snow. also when in park. the vehicle starts to go to neutral. please recall this. my car is 2015 jeep cherokee trailhawk. i’ve never had an accident and this is either a system glitch or engine issue that can cause damage and injury.

The contact owns a 2015 jeep cherokee. the contact stated while driving approximately 40 mph, the vehicle jolted and shook abnormally. the contact stated that the vehicle did not lose forward momentum, and that there were no warning lights illuminated. the contact stated that jolt felt like the transmission was slipping. the contact had taken the vehicle to a local dealer and diagnosed; however, the mechanic was unable to duplicate the failure. the dealer replaced the battery however, the failure had reoccurred. the manufacturer had not been informed of the failure. the failure mileage was approximately 108,000.

The contact owns 2015 jeep cherokee. the contact stated that while operating the vehicle the start/stop warning light would remain illuminated. additionally, the horn failed to make an audible sound when engaged. the vehicle was taken to the local dealer, who replaced the horn; however, the failures persisted. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 33,000. the vin was not available. the contact stated that they have been driving without the horn.

I currently have 87000 miles. i have a service 4 wheel drive 4 wheel drive unavailable light. i had this light scanned and it turns out that my ptu is defective and malfunctioning. i recently did research on this and found out there was a recall on this issue. the recall number is w47 campaign number 20v343. there’s another recall number w48 campaign number 20e037. these are related to the ptu in models 2014 through 2017. not sure why my vehicle was not included in this recall. from what i was reading this defective part can cause serious safety issues. i never received a recall notice for this even though my vehicle is a 2015 which apparently has this issue that jeep know about. the part alone for the ptu is over 1000 dollars and i no longer have warranty.

Water fills up in the spare tire component which corroded the emergency brake box. i took it to the local sunoco to fix they contacted chrysler and was told to give the car back to me as is i should have it fixed by the dealership. my car is currently at a dealership and they’re telling me i have to pay $1600 for the repair. but if you google this is a common problem with this vehicle.

Vehicle was parked at 10pm. vehicle ignition was off. vehicle was locked. nothing left on. no one returned to the car for annything. approximately 3 and half hours later, electrical fire started inside the drivers side rear quarter panel under the taillight (on the body, not the taillight on the lift gate) . by the time the car alarm was heard, the fire was spreading from the panel into the rest rear of the vehicle. fire department arrived and extinguished the fire.

Parking brake module has completely locked up and the vehicle is undrivable

A few months after i got the car, a bump feels at first gear before 2nd gear starts, its been doint it till today, a vibration started a year ago, it hasn't gone away, power steering went out year and a half ago or so, its electrical so i had to change the whole part, went car is turned off you can hear the vibration sound for a second, some mechanics say the motor mounts are worn out, who kmows. for 2015 to have theese problems? i have older cars and dont have these problems, wonder what these can be. guess just bad car and still paying it, good thing its still runs, just hoping not to break the road.

Oil cooler housing is leaking. as such will not pass state inspection as it's a hazard to burn therefore a safety issue. i noticed online that there is a class action suit pending and the jeep is aware of this problem but yet it is not been recalled. it's going to cost me $900 to fix

The contact owns a 2015 jeep cherokee. the contact stated that while operating the vehicle it displayed a message stating “service parking brake”. after stopping the vehicle and placing it in parking, the parking brake engaged itself and would not release, rendering the vehicle undrivable. the vehicle was towed to the local dealer who diagnosed that the electronic parking brake had malfunctioned due to water contamination. all recalls have been performed and are up to date. the failure mileage was approximately 120,000

Vehicle emits a loud thug/clunk when driving at lower speeds and gears shifting. no other jeeps i have owned have done this. they will not look into whether or not it is the transmission or ptu issue. this is a known issue for 2014-2015 jeep cherokees. there needs to be a recall. vehicle has less than 90k miles. have been advised by jeep dealership that "jeeps are supposed to do that".

Jeep transmission jerks, doesn't shift when its supposed to, and when i give it regular pressure gas, and i drive slow, it will not shift and then suddenly shift causing a jerk. i never can depend on the vehicle and even don't make left hand turns unless there is a traffic light because i'm afraid the jeep won't pull out in time and i'll get hit by another car.

The contact owns a 2015 jeep cherokee. the contact stated the parking brake failed to disengage as needed. the contact stated the failure to release, and the service parking brake warning lights were illuminated. the vehicle was not drivable. the contact called the local dealer and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 5,246.

1 - two piece lug bolts, swollen due to poor design, causing unsafe conditions rendering oem provided tools unusable to conduct emergency roadside tire change/repair. 2 - uconnect emergency vehicle connectivity not maintained by manufacturer after 3g network retired, rendering installed safety equipment inoperable.

The contact owns a 2015 jeep cherokee. the contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power. the vehicle was towed to the residence and then to the dealer, where it was diagnosed that the pcm needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 92,000.

Car will shut down on the free way. car will go 65 mph and suddenly give out. the car will be on but the engine will be off. car will turn off anywhere at any time. i bought a new pcm and issue is still occurring. car is in great condition but won’t start properly and feel scared for my life when i have to drive it.

The contact owns a 2015 jeep cherokee. the contact stated that the while driving at approximately 60 mph, she heard a loud explosion sound and the vehicle slightly lifted off the ground. the contact then stated that she was able to veer the vehicle off the exit while decelerating to approximately 40 mph. no warning lights were illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the transfer case had exploded and needed to be replaced. the vehicle was then towed to the dealer where it was diagnosed that the transfer case failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. the failure mileage was approximately 90,140.

When driving the jeep and within a speed between 35 and 45 mph at a steady rate, if you accelerate or decelerate, the transmission slams really hard into the next gear or downshifts hard into the next gear which leads to the snapping of your neck as if it was a whiplash affect. we have brought this vehicle in many time for several years and without a code that gets generated and recorded on the jeeps computer of the issue. we do not know where to turn next as the dealers that had evaluate the jeep viewed and the technicians experienced the symptom that we explained, but they were not able to provide a resolution under the warranty process without an error code. having people in the jeep and when it downshift or upshift the transmission slams into gear have been getting startled as if someone hit us from behind and we have had neck pains from this result. we are very concerned that if the downshifting or up shifting that slams into gear may result in a transmission failure while we are on the road and will have no control of our vehicle and could lead to a major accident as we could be stuck in the middle of a road with heavy traffic.

The vehicle lift gate gets stuck, and will not open or close properly via the button. i have to manually close it.

Parking brake locked and would not release. issue occurred while driving - luckily at low speed (apx 5mph) while in parking lot. could not move vehicle since parking brake would not release. impeded traffic in aisle. i am concerned that this could have happened while driving on surface streets or highway. if so, this would have created a very dangerous situation since the vehicle immediately came to an uncontrolled stop and was immobilized. could not locate any sort of manual override for releasing brake. had to have vehicle towed. there were no previous issues with parking brake. cycled power/start several time to try and reset. no changes. disconnected battery for 5 minutes to try and reset. no changes. warning lights/messages included: service parking brake, 4wd system unavailable, start/stop unavailable, brake warning light, abs light, and possibly others. the vehicle is currently at dealership waiting repair (estimated to begin service week of 5/22/23, nyle maxwell cdjr, taylor, tx)

The contact's daughter owns a 2015 jeep cherokee. the contact stated that while her daughter was attempting to shift gear, the transmission failed to shift in between gear. the parking brake warning light was illuminated. the vehicle was towed to the dealer, who informed the contact that there was water intrusion from the liftgate into the electrical system. the contact related the failure to nhtsa campaign number: 23v338000 (electrical system, structure). the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.

My alternator went out and was replaced and while in doing they said my gear shifter broke and when they tried to replace it that the new one broke too. my parking brake and check engine light are now on and they are not sure why.

2015 jeep latitude caught fire in the middle of the night on 03/29/2023 (6 weeks before jeep's latest recall) with the ignition off, parked in my driveway - no one in it and the ignition had been off for over 3 hours. fire started under the driver's side tail light inside the framework of the jeep with the electrical wiring. what is jeep going to do for those of us who have already lost their vehicle because of a jeep design flaw? (fyi, stellantis/fca/mopar/jeep are all aware of this situation, and stellantis reply to me was they would not tell me the cause of why my jeep caught on fire and offered no solutions to what i was facing - their response to me was barely 3 weeks before they sent out the recall so stellantis lied from the beginning about the issue and denied all accountability since it happened before they sent the recall even though they had been "investigating" the issue for over a 6 months at least with other jeeps)

Knocking could lead to engine freeze. caused by faulty rocker in engine.

Electronic emergency brake locked up while reversing, just went on by itself, unable to move car and i couldn’t get it off or get in a gear to move the car at all i had myself and my grandbaby in the car at the time now the odometer is flashing and the “a” button that would shut engine off at a light, but no warning lights before this incident - a message is showing now “service emergency brake” along with the icons that go with the emergency brake i called dodge service center from my car, no help, just suggested it be towed in -they said never heard of it doing that, has to be looked at been searching this problem seems i’m not the only one this has happened to

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

A couple of issues are occurring and this is all over the internet as well and i have decided to file a complaint as this vehicle should be recalled. most recently the car shuts off while driving and need to coast into the breakdown lane. the transmission shifts very rough as well as this model in addition the engine seems to eat the oil as well. i purchased the vehicle brand new and have consistently gotten oil changes, but a year ago when i brought this vehicle in the dealer advised i had no oil, but i got oil changes every 4-5k miles. i should not need to be pouring oil into the car. this is well known issue all over the internet with this engine. what happens is the car will shut off randomly when driving as a fail sale. in addition most recently the will shut off and there is oil in the engine, but it starts jerking the engine as if it is trying to change gears and then the car loses the ability to accelerate and actually deaccelerate. i have to pull over and the car will not drive. i have to turn the car off and let it sit for a minute or two and then turn it back on. this is highly dangerous as someone can smash into the back of the car while i am driving since the car loses power. i have brought the car in numerous times to the shop over the years due to the transmission/engine failures. this engine/transmission needs to be recalled as these cars should not be on the road. most recently i brought it back to the dealer and they advised they could not replicate the problem. it is back in the shop today as well 5/31/23 as the incident occurred again 3 days after. i have some video i can email as well.

Anti skid dash light is on. won’t turn off. car is not drivable. locked up and swerving from side to side

Transmission has been a problem since purchase. numerous repairs done without success and finally they replaced the entire transmission. still had problems. car has only 93,000 miles on it and now the power transfer unit is failing. i understand that it was replaced when they put in the new transmission. noticed a large number of complaints about ptu on line. why hasn’t this been recalled? it was in canada.

The contact owns a 2015 jeep cherokee. the contact stated that while her mother was driving at an undisclosed speed, the vehicle experienced a sudden loss of motive power and was only able to accelerate up to 25 mph. the check engine warning light was illuminated. the contact stated that prior to the failure, the vehicle was taken to the dealer and was diagnosed with a catalytic convertor failure. the contact was informed that the catalytic convertor needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

The contact's daughter owns a 2015 jeep cherokee. the contact stated that while her daughter was driving at an unknown speed, the “4wd system unavailable - service required" message was displayed. the vehicle was taken to a dealer where it was diagnosed with a defective power transfer unit. upon investigation, the contact discovered nhtsa campaign number: 20v343000(power train) which she linked to the failure. the manufacturer was also notified of the failure and the contact was informed that there were no recalls associated with the failure. the vehicle was not repaired. the failure mileage was approximately 130,000.

This has been going on for almost two months and there is no solution?! i have a 2 year old that sits in my back seat and you think i can have her in the vehicle when the back of my car could start fire at any time next to the freaking gas tank?!?!?!?! take this vehicle back!!!!!!!

The contact owns a 2015 jeep cherokee. the contact received notification of the nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. neither the dealer nor the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

I received a recall notice from jeep for "2.4l in-use nox - catalyst efficiency". when i call the number provided (847) 649-6660, they tell me they don't have the part in stock and to call back in 3 weeks. after months of this repeated process i called jeep's main customer service number and they basically told me too bad and gave me a bunch of different numbers to call but all of them tell me there's nothing they can do and its possible that i can go to another state or that they might be able to get the parts by december at one of the illinois locations. i can't make a scheduled appointment or be put on a wait list. these jeep dealerships are purposely putting people in safety risk because they don't make money doing the recall and are getting away with it by saying "we don't have the parts, call back in a month" knowing people will get frustrated and never get it done.

Yesterday, i began experiencing transmission-related issues: rough, delayed or sudden shifting; grinding noise during shifting; harsh engagement of gears; and reduced power when shifting. the ‘service shifter’ indicator came on while driving. this is an ongoing transmission issue i have experienced with my 2015 jeep cherokee and i believe that this persistent problem is compromising the safety of myself and my passengers.

Power transfer unit went out. service 4wd light came on. took it in to a jeep dealer to have them figure out what was going out

Got a recall letter about an electrical shortage may 11.called the dealer and customer care, both told me that there was nothing they can do about recall as there is no solution; however, my recall cause a serious safety issue as it can start a fire with ignition on or off. its been almost 60 days no solution; therefore i would like to replace my vehicle as there is nothing they can do to fix it and driving it causes a safety hazard that im not comfortable putting myself in as i suffer from ptsd from a previous car crash, and deal with anxiety daily so this problem to my vehicle is causing me emotional distress.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. the contact stated he had the lift gate module replaced 6 times, and requested the dealer to buy back the vehicle but the dealer declined the offer.

Recently my service 4wd light came on in june 2023. my 4 wd system is completely unusable. it is deactivated according to system. it was on for a week before i could get into a shop. this has caused my jeep to get stuck in gravel and spin out when trying to get grip as the system doesn't engage to help. my parking lot at work is gravel so this is a daily occurrence. this renders my jeep and unusable in bad weather and or adverse conditions. we live in the mountains and not having this available makes it possible of getting stuck and being stuck. which is a safety hazard for me. i could get hit by passing vehicles or if car ends up going into limp mode it could cause an accident. when i took in to shop/ independent service to have inspected and find out what was going on i was informed it is the ptu system and replacement parts are currently nearly impossible to get as there are backorders and parts are not able to be produced quick enough to meet demand of so many jeep owners with the same issues. it could be up to a year to get fixed and is incredibly costly. if so many jeeps are experiencing this same thing then it is a manufactuer issue. why have they not recalled. i did call jeep monroe in monroe wa and spoke with service and they verified there is a backorder with very long waitlist and no timeline for how long it would take for parts. and that this is a common issue with jeep right now.

My 2015 jeep haslocked up on me twice now. the power brake system comes on automatic and i cannot accelerate. the first time it happened it about threw me into the windshield. this second time it jerked me forward. it has been in the dealership once to fix the problem. now it has done it again. the warning lights come on the dash as power brake system malfunction, check engine soon, do not engage and put vehicle in park and several other warnings.

Shuddering, crank shaft failure, engine stall, car shifts into emergency brake. loss of motive power can cause vehicle crash without warning. vehicle not yet inspected. similar vehicles with recall under “safety recall w58 / nhtsa 20v-475 loss of crankshaft position”

Lift gate fire hazard recall. cannot park near cars or in the garage

Service shifter lights up and i have had to replace it multiple times at the dealership since 10k miles. i now have almost 90k and have had this issue at least 6 times. i am annoyed and this is a major safety issue. there is a thread online with thousands of people reporting this issue for jeep cherokee. does someone have to die first for this to be taken seriously?

While we were driving to the store, the front sunroof popped and then exploded. glass shards fell onto my husband and myself and the loud bang sounded like a gun.

My 2015 jeep cherokee limited has a parking brake issue. my parking brake will not disengage, the car will not move forward or back, the warning lights are lit up on the dashboard. my jeep is inoperable due to this issue. this has happened before in parking lots, etc but i was always able to pull over and disengage. that is not the case this time as had the car towed to the jeep dealership and diagnosed as the parking brake module is faulty, the part is back oprdered for months and will cost over $1700 to repair.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

-transmission sporadically slams into gear while changing gears. feels like you got rear-ended. -issues with front drivers side metal grinding noise.... had it fixed @ the dealership.... 6 months later it's back.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number:23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

P306 engine light error-cylinder #6 misfire. this has occurred twice in 20 months. the first repair was 10/6/2021 , mileage 49105. this same error code is now activated (7/22/2023)and my mechanic has indicated the same repair will likely be required. service appointment is scheduled. current mileage is ~62000. when this misfire occurs the start/stop system is deactivated, drivability can be impacted, fuel leakage and if unrepaired, significant engine damage could occur.

The contact owns a 2015 jeep cherokee. the contacted stated that while refueling, he became aware of smoke underneath the hood. there were no warning lights illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 100,000.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the liftgate intermittently failed to open. there was no warning light illuminated. the local dealer was not contacted. the vehicle was not diagnosed nor repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was unknown. vin tool confirms parts not available.

Last july of 2022, my first issue was an electrical notice that caused the airbag and seatbelt sensor in the vehicle to continuously go off, which took several months to get fixed through the manufacturer of my jeep cherokee 2015. as of 2023, i have received two recall notices, and neither of which have been resolved since april of 2023. since those notices, my check engine light has gone off and is getting repaired this week, there's been a leak inside the vehicle of a liquid spilling into the passenger side floor mat, and also the brakes have deteriorated quickly -- they were last repaired at 77,000 miles and are again experiencing issues at 99,000 miles. there is a specific manufacturer in my area (salt lake valley chrystler dodge jeep ram on state street in salt lake city, ut) that has been borderline negligent and straight up rude on multiple occasions.

The jeep cherokee latitude suddenly quit running on freeway with no warning. car would not travel but coasted to a stop. she was lucky no one was close by or the car would have been plowed into from behind. this could have created a chain reaction pile up due to the busy freeway. car is currently at a dealer and was evaluated for a faulty transmission and needs to be replaced. this was in a jeep recall a few years ago but supposedly didn't cover my vin, s55. now, chrysler is leaving me to deal with their transmission problem. this is a major safety problem as mentioned in their recall.

The contact owns a 2015 jeep cherokee. the contact received a recall notification of nhtsa campaign number: 23v338000 (electrical system, structure); however, the part to do the recall repair was not yet available. the contact stated while putting groceries in the trunk on two different occasions, the liftgate came down unexpectedly and hit her head. there was no warning illuminated. the local dealer and other unknown dealers were contacted. the vehicle was not diagnosed nor repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure and advised that the remedy is expected to be available in 2024. the failure mileage was approximately 57,000. vin tool confirms parts not available.

The contact owns a 2015 jeep cherokee. the contact stated while driving approximately 40 mph, the service awd and service engine warning lights were illuminated. the contact pulled over to the side of the road. the vehicle was towed to a dealer and the contact was informed that the power transfer unit (ptu) needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 85,000.

Ptu motor component issue. jeep will not fix they state i’m out of warranty period. this was recalled for over 70k jeeps but not my vin and now jeep has over 700 on back order in colorado alone. no one from jeep will assist me with fixing it or a car. they say it could be months! i need help and assistance as i can’t fix it or get the part to fix it. can’t drive it and there is a safety issue with it on park even and lose power.

The contact’s girlfriend owned a 2015 jeep latitude. the contact stated that while his girlfriend was driving, she notified him that the trunk sensor warning light had illuminated indicating that the trunk was open however, the contact’s girlfriend stated that the trunk was not open. the contact then stated that while his girlfriend was entering the driveway, her daughter noticed that a fire had ignited at the rear vehicle’s trunk. the contact’s girlfriend was then notified by her daughter to exit the vehicle. the contact’s girlfriend exited the vehicle and attempted to extinguish the fire with a water hose however, the fire started to spread. the fire department was notified, and the fire was extinguished. no injuries were sustained. no medical attention was required. the contact was unsure if a police or fire report was filed. the vehicle was not diagnosed. the vehicle was damaged beyond repair. the vehicle was towed to the contact’s nephew’s lot. the contact was unaware that the vin was included in the nhtsa campaign number: 23v338000 (electrical system, structure). the dealer nor the manufacturer were notified of the failure. the failure mileage was approximately 147,565.

I am complaining regarding an unresolved recall issue. its been since may 2023, initial publication said it would be resolved by the end of the 2nd quarter now they are not saying when it will be resolved.

On august 11th, 2023, at approximately 12:50 pm, i drove my 2015 jeep cherokee into my houses’ garage and parked. i went inside my house to meet an air conditioning repairman. no sooner than a minute or two had passed that i immediately heard noises coming from my garage.the noises sounded like mechanical in nature. it almost sounded like a washing machine agitating. i opened my side door of the garage and saw a plum of grey smoke billowing from the engine’s hood. then i saw what looked like sparks and very small flames coming from underneath the front engine. within a split second, i got into my car and turned on the ignition. i saw no lights on the dashboard indicating that i had a problem. i proceeded to pull the car out of the driveway (the garage door was already up) and exited the car as quickly as i could. within seconds the flame grew larger. i then called 911 while waiting on the front lawn. i had 2 dogs inside the that i considered were safe. the police came first and then two fire trucks. by that point, the jeep was completed engulfed in flames including the tires.the fire started in the front of the vehicle and worked its way back. the firemen distinguished the fire which took about 30 minutes from beginning to end. the heat from the fire melted the siding over my two car garage (garage is attached to the house) as well as the siding to right hand side of the home. glass and debris began to catch fire and pop and spit into the yard. let me just say that i’m a breast cancer survivor still going through treatment and was at home alone at the time when this happened as my husband was out of town. i’m not in 100% back to my old shelf. i’m absolutely in shock and devastated over the loss of the car. and i’m in more shock to think what would have happened if i hadn’t had the foresight to pull the car out of the driveway. i’m simply devastated.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

While driving onto the interstate i was accelerating on the on-ramp when the vehicle suddenly lost the ability to shift gears, while every service indicator light on the dash came on. i pulled over to check on the vehicle. i did restart and it seemed ok. once starting to get back onto the interstate it stopped shifting gears at 3rd gear, and would also not downshift. this was an issue as i could only reach a speed of about 35-40 mph. this continued for hours while getting to my destination. at certain points it would not shift out of first gear. this was not a safe environment to be in. i called the dealer and took it for servicing. dealer stated the oil cooler stopped working, and in doing so leaked oil all throughout the engine. i ended up replacing the thermostat, radiator, and the oil cooler due to the issue. the jeep was in the shop for 15 days while they were replacing parts and trying to flush out the oil in areas there shouldn’t be any oil. they told me i would always have a slim amount of oil in engine due to not being able to flush completely. $5000 later, everything seems to be ok now.

The contact owns a 2015 jeep cherokee. the contact stated while driving 55 mph and depressing the accelerator pedal, the vehicle made an abnormal clunking sound and failed to respond. the contact veered to the side of the road and parked the vehicle; however, the vehicle rolled backwards. the contact engaged the electronic parking brake and the vehicle responded as needed. there was no warning light illuminated. the vehicle was towed to the residence. the contact contacted an independent mechanic, who informed him that the vin was included in nhtsa campaign number: 20v343000 (power train). the dealer was notified of the failure and informed the contact that the recall remedy was a software update, and a repair fee would be charged for additional repairs. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 88,400.

Rear differential. it is available for inspection. problem confirmed by 3 auto establishments. aaa, jeep auto nation dealership and john's auto care. jeep dealer confirmed problem 7/10/23 and will order new parts. it was first discovered @ oil & filter change at aaa. i wanted the dealership to examine problem and confirm. also, i had a third inspection to verify damage. please see the attached verifications.

The contact owns a 2015 jeep cherokee. the contact stated while the vehicle was parked, the tailgate failed to lock and kept opening independently. the contact had to drive home with her daughter in the back seat with the tailgate opened. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. the failure mileage was approximately 50,000.

In june 2023, the consumer received a notice for nhtsa safety recall campaign no. 15v-826. the consumer made an appointment with the local dealer, but was advised that the remedy is not available at this time. also , the consumer is concerned about the "park the vehicle outside" warning cited in the recall notice. the consumer proposes a prompt repair or the use of replacement vehicle until the recall is available.

While driving moderately at about 45 miles per hour i heard a clunk in the drivetrain and the vehicle would no longer propel itself and i was in the middle lane in traffic during rush hour. i nearly got hit three times attempting to get out of the middle lane. once i got to the right lane i managed to coast up a driveway and coast backwards into a parking spot. my spouse is handicapped and the reason i keep a very good vehicle to transport her for medical appointments, especially. i contend that jeep, chrysler, daimler, fiat and all the others involved in the reason for this recall, knowingly and without regard for safety of their consumers assembled the transmission with the defectively machined transfer case for monetary reasons. i want my car repaired as a defective vehicle under the lemon law act.

Received safety recall notice in june 2023. signed up 6/30/2023 ref # 85688012 to be notified of when defect for power liftgate module would be fixed. may lead to vehicle fire with the ignition on or off. still shows remedy is not currently available. thought it would be corrected by the end of july. this problem has not been addressed in a timely matter.

The contact owns a 2015 jeep cherokee. the contact stated that upon starting the vehicle, the park release button was inoperable. the vehicle failed to move. the caution service brake message was displayed. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 200,000.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. an undisclosed dealer was contacted and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2015 jeep cherokee. the contact received notification of the nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2015 jeep cherokee. the contact stated while driving 30 mph and depressing the accelerator pedal, there was an abnormally loud clunking sound coming from the rear of the vehicle. the contact veered to the side of the roadway. the contact stated that he turned off the awd mode and the traction control, and the sound went away while driving. the vehicle was taken to the dealer, where it was diagnosed that the power transfer unit (ptu) had failed. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 20v343000 (power train); however, the vin was not included. the manufacturer was not notified of the failure. the failure mileage was approximately 116,000.

The contact owns a 2015 jeep cherokee. the contact stated while starting the vehicle, the 4wd warning light illuminated. the vehicle was taken to the dealer who stated that the vehicle was experiencing the failure listed in nhtsa campaign number: 20v343000 (power train) however, the vin was not included nhtsa campaign number: 20v343000 (power train). the contact was referred to the nhtsa hotline for assistance. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 65,000.

The contact owned a 2015 jeep cherokee. the contact stated that while driving at 35 mph, the contact drove into the next lane and crashed into another vehicle because of an off-tire rod. the air bags did not deploy. the vehicle was going 35 mph at the time of the crash. the vehicle was towed to a lot. no warning light was illuminated. a police report was filed. one person was injured. the driver has had a head and rib injury. medical treatment was needed for the injury. the contact had got an mri for her ribs and took tylenol for her head. the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and have not reached back out to the contact yet. the failure mileage was approximately 115,020.

Service at jeep cherokee dealership is telling me my ptu needs to be replaced in my 2015 jeep cherokee. there is a recall for the ptu on similar jeeps from 2014 to 2018, but mine is not in the recall. it seems mine should be, as a similar issue.

The contact owns a 2015 jeep cherokee. the contact stated while driving approximately 70 mph, the vehicle vibrated abnormally and then stalled. the contact stated that the power steering and brakes lost proper functionality. the contact stated no warning light was illuminated. the contact was able to coast off the roadway. the contact made numerous attempts to restart the vehicle and failed. the contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. the vehicle had not been repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 200,000.

The contact owns a 2015 jeep cherokee. the contact stated that while his daughter was driving at 35 mph, the transmission unintendedly shifted into neutral (n). additionally, while stopped at a stop sign, the transmission was shifted into drive (d) when it unexpectedly shifted into neutral (n). no warning lights were illuminated. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the contact related the failure to nhtsa campaign number: 16v529000 (power train). the manufacturer was made aware of the failure and informed the contact that the vin was not included in the recall. the failure mileage was approximately 90,000.

Jeep/chrysler/fca/stellantis has known about an electrical problem with the tailgate lift for years. i now have received recall 49a requesting me "...to not park these vehicles inside of buildings or structures..." because of fire potential. i have been to my local jeep dealer - no help! i called 800-chrysler - no help! i called 844-253-2872 - no help! will jeep/chrysler/fca/stellantis reimburse me for damages from parking my jeep outside, of course not! but, they don't mind damaging my vehicle since i have to pay for it and not them. jeep/chrysler/fca/stellantis needs a swift kick in the b__t and get this thing fixed. they have had years to fix is and are simply stonewalling the customers. nhtsa please help.

I've read all of these complaints online about issues with the same situation that i'm having issues with. everyone that owns a jeep is having the same issue. with the service shifter light, it comes on often after 12000 miles. being put on the vehicle in everyone's statement is the same. what is it going to take for someone to look within this issue? to see why our service shifter light keeps coming on. after so many miles, i have had this issue serviced in the last three years 3 times. why isn't the complaints enough for this to go into a recall status. it is unsafe for us to keep driving our families around in these vehicles and this issue keeps coming about what if this issue starts, causing other issues within the vehicle? to shut off, while were on the road driving to our destinations. how and when what? we get a piece of mind from having to deal with this situation, day in and day out. if any proof of this situation is needed to be shown, there is no pictures in my phone only proof i have is through the dealership who's had the replace it 3 times

The contact owns a 2015 jeep cherokee. the contact stated while driving 70 mph, the vehicle started shaking abnormally. the vehicle hesitated while accelerating with an abnormal sound coming from the vehicle. the service 4wd warning light was illuminated. the vehicle had not been diagnosed or repaired by an independent mechanic or the dealer. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 99,490.

Fire hazard with rear lift gate and car can not be parked in garage or close to house or other cars. no remedy from fca since may. this is unacceptable and an ongoing fire and safety hazard. may 11,2023 manufacturer recall number49a nhtsa recall number23v-338 recall statusrecall incomplete, remedy not yet available

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available

The lug nuts have continued to swell over time. they have either fallen off or become close to impossible to remove for the dealer. dealer stated that it is a known issue, but an official recall has not been executed yet.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

When it rains water leaks into my cargo area filling up my spare tire well. it also soakes the insulation in the sides of vehicle. it has cause a short in the rear ligts on vehicle which i am not sure but could cause a fire or electrical failure. has there been any recalls for such . last occured on or about

The contact owns a 2015 jeep cherokee. the contact received a recall notification of the nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled while merging. the contact’s wife was able to coast the vehicle to safety and then restarted the vehicle. all the warning lights illuminated. the contact then stated that the windshield wipers were inadvertently turned on. the dealer was notified of the failure and the contact was informed that he would receive a call back to schedule an appointment however, the contact was not notified. the dealer also confirmed that the part was not yet available. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure and the contact was informed to take the vehicle to the dealer. the failure mileage was approximately 101,000. vin tool confirms parts not available.

The following nhtsa recall number23v-338 was issued on may 11, 2023 and has not yet been resolved. the manufacturer is stating that parts are not available. it is pertinent that the manufacturer be pressured to provide the final resolution to this issue immediately as the risk for fire is extremely high.

No incident but ridiculous that jeep/mopar cannot find a remedy for this urgent fire risk after 3 years - it's time to fix this so the vehicles can be parked safely in doors - or not at risk when person is driving car.

Service shifter light service shifter light came on and gear shift lights are all red; reverse, park, neutral, drive. then a warning message flashed to service the air bag system and the 4wd needs servicing. this has happened three times. the first time it happened was at a stoplight. the second time it happened i could not leave a parking lot. the third time it happened i barley got it toy destination to park it. i have researched that this tends to be a problem with jeeps.

The recall on my vehicle has still not been remedied, nor have i received any information in regards to this recall outside of news coverage and my own checking.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted and confirmed that the parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The “service shifter” warning repetitively pops up on the dash obscuring speedometer while traveling including at highway speeds. dealer says the shifter wiring harness must be replaced at a cost of over $300. this single jeep dealer says they have had to replace the harness on hundreds of jeeps & agrees that it should be a matter for mfg recall.

The contact owns a 2015 jeep cherokee. the contact stated that while attempting to start the vehicle, he became aware that the vehicle was not in park(p) but was instead in neutral(n). the contact had to shift the gear shifter back and forth to shift the transmission to park(p). the contact stated while driving at various speeds, the check transmission and transmission symbol warning lights would illuminate. the contact stated that due to the failure, the vehicle was unable to be shifted into park(p) while attempting to park the vehicle. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be repaired. the vehicle had not been repaired. the manufacturer had been informed of the failure. the contact stated that the recall repair for nhtsa campaign number:16v529000 (power train) had recently completed on the vehicle and felt that the dealer did not complete the recall repair properly. the failure mileage was approximately 83,000.

The contact owns a 2015 jeep cherokee. the contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with the check engine warning light illuminated. in addition, the vehicle would intermittently fail to start up after multiple attempts. the vehicle was taken to an independent mechanic where the contact was informed that the failure was likely related to the transmission. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 100,000.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was not made aware of the issue. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

On 2 different occasions in the past three weeks, the vehicle has stalled while driving. the instrument panel flashed a parking brake warning each time and then the warning went off. the instrument panel also flashed a transmission warning twice. each time were driving in traffic when the car just shut off. we took it to the local dealership, they reset the transmission and sent the car home. the car did the same thing 3 more times since the "fix". it has since been towed back to the dealership for repairs.

Oil cooler cracked dec 2022. oil cooler cracked again nov 2023. i heard this is an ongoing issue and should be a recall with people having to replace it every single year! could become a safety issue as it blows spoke all over the place.

Second time dealing with misfire on #6 cylinder. coil failed causing sparkplug to be comprised.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated that the rear liftgate would not open remotely. the failure mileage was 34,000. vin tool confirms parts not available.

Safety recall 49a/nhtsa 23v-338. fire hazard. do not park in garage or near other vehicles. this was issued 5/11/2023 and has not been repaired. the restrictions make the vehicle nearly unusable. try going to wal mart or church and not park next to another vehicle or park somewhere and find that another vehicle parked next to you. how long is a reasonable repair time? if they can't fix the vehicle maybe they should consider a buyback.

“service shifter” light during driving but goes away. impossible to figure out how to repair because it doesn’t stay on. this is extremely dangerous and we are worried it would stop working in traffic and cause accident. not to mention dealer won’t look at or repair it since it has no trouble codes when scanned.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that the vehicle was parked inside the garage, and she was unable to follow the manufacturer's instructions on how and where to park the vehicle due to inclement weather. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and a case was opened. the manufacturer confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was made aware of the issue and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

It has multiple errors on the vehicle. what the dealership did find was a short circuit on the ptu (power transfer unit module). when the ptu short circuited it took out the dtcm (drivetrain control module).and it needs to replace .

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Loss of power while driving

Emergency parking brake would automatically engage. service parking brake message on dash. could not flat tow vehicle due to this problem. dealer replaced epb module. told me it showed corrosion. still getting message after replacement. further investigation showed water intrusion due to cracked body or leaking seal. replaced wiring harness. i believe all of this is in same area that is in the lift gate recall and subject the same electrical fire dangers.

Vehicle recall has not been resolved in a timely manner. liftgate does not open, preventing access to spare tire in case of emergency. also poses a fire risk.

The transmission 'locks' into neutral while at a light or stop or when trying to reverse. you must put the vehicle in to park to reset the transmission. the engine will rev with the transmission 'locked' in a neutral state. note: the vehicle was not moved into neutral. you are actively in drive or revs when it almost slips into the neutral state. the gear shift still shows in drive or revs, but the transmission is not engaged.

The service shifter light came on and there is an issue with that with jeep cars.

I received an error message on the dash that the ptu failed which is a common failure on this jeep. mine was diagnosed by a local dealership. they informed me that the ptu ws determined to be ok, and the transmission control module was actually at fault. after waiting for the part, which wasn't available due to the stellantis strike. when i was waiting for the parts to come in, the dealer said i could drive the jeep since it was electronic part failure and as long as i didn't engage the 4-wh. dr. to power the rear wheels, it would be ok to drive. when the tcm was received, i dropped the jeep off for service. the part was replaced, error cleared, and test driven by the technician. the error message immediately returned. at this point, the technician decided to do a visual inspection of the drivetrain. he found the rear differential cracked all the way around, and all fluids had leaked out. if the rear differential had locked up or cv snapped off due to lack of lubrication, it could have caused a serious, possibly deadly accident. i feel the technician should have performed a complete inspection of the driveline first, before trusting the computer to correctly diagnose the problem. after talking to other jeep cherokee trailhawk owners, it appears they had similar situations with the rear differential splitting open much too often for a front wheel drive midsize suv.

There is still no remedy for my vehicle, the rain water got inside my vehicle and made the seats/ carpet moldy and still smells like mold after 3 interior cleanings and months of keeping up with cleaning. water still gets through. the back tailgate doesn’t work due to the recall and i’m not sure what to do. i would like the manufacturer to take it back and give me the amount i’ve paid for it through finance.

Parking brake engaged and had to be manually overridden to disengage. upon further research on the internet and taking apart the rear i found a water leak from the power liftgate and the electronic power brake module to be corroded.

I have a recall for the electrical system due to a possibility of fire with or without the ignition on. i've called several dealerships to get this taken care of only to be told there is not a solution yet, that their waiting lists are backed up, that they can't help me, etc., and i cannot get in touch with the manufacturer. this recall is serious enough that they recommend not to park it near any structures in case the vehicle catches on fire. obviously, this vehicle is not safe to drive. i am wanting options in terms of replacing the vehicle which the dealerships and manufacturer are not being forthcoming with.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Our 2015 jeep cherokee trailhawk is being recalled for transmission and power lift gate. these parts cannot be fixed because the parts are not avaiable. also they updated the navigation and uconnect and vehicles 2015-2018 are not eligible for the update. they changed from 3g to 4g. and our jeep is not qualified. we went to another car dealer and were told because of the recalls which they have many on their lot, we were offered only 7000 dollars for trade. because of the recalls, we need to get another vehicle.

1. the motor mounts, esim, struts, and transmission, it is available for inspection 2. when driving, it "kicks" when switching gears, at redlights, it will tell me to put the vehicle in park, i have to stay at the light, put it in park, then in drive. sometimes i will have to restart the vehicle 3. confirmed by automotive shop, information available upon request 4. inspected by automotive shop 5. no warning lamps, just the check engine light and gas cap light when the problems started. this has been ongoing for months. over $1000 worth of repairs that need to be completed

Stellaris (fiat/chrysler/jeep) issued an urgent recall for my 2015 jeep cherokee trailhawk in may, 2023, related to the electric liftgate (recall 49a), notifying me that i should not park my vehicle indoors, as it can spontaneously catch fire. i can neither park in my garage at home (which violates my hoa terms) nor at work (which is underground) and be in compliance with the recall. i'm also unable to sell the vehicle back to the dealer. as of today, 1/29/2024, nine months later, i talked to both my local dealer and fca directly on their helpline. there is no repair available and fca confirmed by phone that there is 'no timeline available' for parts availability. this is unacceptable, as recall repairs should be completed in a timely fashion. i can be contacted at [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted and informed the contact that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

I've been waiting for months to fix the latest recall as part of the 'park outside' campaign, of which we received notice several months ago. this vehicle should never have been sold due to the 11 recalls it's had. i want out of this vehicle and loan. please advise.

I own 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000((electrical system, structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the recall was announced in may of 2023. it is now february 2024. the only solution for this urgent recall is to park outside away from vehicles and buildings. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirm parts not available.

Transmission has a delay when taking off from a stop (2-3 second delay while accelerating before it shifts), had a message saying service airbag, service transmission, service park break then all messages disappeared.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

Randomly an audible alarm sounds and the dash indicates "service shifter" while the digital dashboard indicators do not allow to navigate away from that notice, and all of the lights on the transmission indicators illuminate. i called the dealer and they said they were aware of issues with that, but no recall exists. i googled the "service shifter" and my model vehicle and apparently it's a larger problem than the dealer indicated on the phone. i was advised to turn the vehicle off, open the door, close the door, and restart the vehicle. the error cleared but later intermittently reappears.

Jeep has failed to correct the recall from may 2023 due to the powered lift gate module even though the recall states that a vehicle fire may occur. since feb 10 i have not been able lower the lift gate without manually pushing it down and it will not lock. dealer has no answer and chrysler says they have not fix yet. fire? the recall states to not park inside a building. i think this is serious enough

The contact owns a 2015 jeep cherokee. the contact stated that while his son was driving at approximately 35 mph, he heard abnormally loud rumbling sounds coming from the under the floorboards. the contact that stated that his son saw no warning light illuminated. the contact stated that his son drove the vehicle directly to an independent mechanic. the independent mechanic diagnosed the vehicle and determined that the transfer case bolts, and the power transfer unit (ptu) needed to be replaced. the vehicle was not repaired. the contact stated that he contacted and informed the manufacturer of the failure. the contact researched online and related the failure to nhtsa campaign number: 20e037000 (power train). the failure mileage was approximately 105,000.

We own and lease mostly chrysler /jeep products in our family. we currently have a wrangler, pacifica, jeep cherokee. our 2015 jeep cherokee has shut down completely while driving 4 times. the first time this happened was a year ago and we thought it was a fluke. recently it has happened 3 times so there is clearly an issue with this 2015 jeep cherokee and it is unsafe to drive until this matter is completely fixed or the car is replaced. we are fortunate that an accident did not occur during any of these times however the last incident came very close. very frightening !! the vehicle is currently at rockland jeep dealer and i am attaching the estimate we received which is over 5,000.00. we have replaced the battery, changed the oil and have been without this vehicle for almost 2 months. we are hoping that chrysler will pick up this expense since there were many recalls regarding this matter.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

We were informed by our dealership, kaiser bros in muncy pa (jeff lee; service advisor) that our power transfer unit is faulty in our 2015 jeep latitude which doesn't even have 100,000 miles on it. there are metal flakes in the power transfer units fluid, this could cause an accident as i could lose all power while driving. i initially reached out to chrysler jeep on 2/28/23 and was told that there was an extended warranty on this part jx1 until 2030 and to take it to the dealership to be fixed. the person at chrysler did not ask for a code of any sort, however now chrysler is saying that because my code c14a7-97 does not align with the codes under this "warranty" they will not cover this to be replaced. the codes that are under this warranty are p1720-00 and p215c-00. chrysler is aware that this part is faulty and should be held responsible for fixing this as it could be deadly. schenice, at chrysler jeep informed today there was a "warranty" for this specific code but that it expired on january 22nd 2023, we were never made aware of this or it would have been fixed as i have children i drive around with. something that could be deadly should never have an expiration date on the warranty. we take our vehicle to kaiser bros. for all repairs and maintenance and this was never once brought to our attention.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted, and it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated that the electronic liftgate door failed to open as needed. the failure mileage was 76,000. parts distribution disconnect.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. parts distribution disconnect.

•what component or system failed or malfunctioned, and is it available for inspection upon request? a. the drive train ptu and it is available for inspection upon request. •how was your safety or the safety of others put at risk? a. according to fca this problem could cause an accident as i could lose all power while driving if it fails completely while in motion and i have not been able to use my 4wd drive reliably when needed. •has the problem been reproduced or confirmed by a dealer or independent service center? a. the problem is a known issue by fca. at safford chrysler jeep dodge of warrenton the service writer told me that my vehicle was not throwing out the right code for the work to be covered by warranty, however now chrysler is saying that because my code c14a7-97 does not align with the codes under this "warranty" they will not cover this replacement. the codes that are under this warranty are p1720-00 and p215c-00. chrysler is aware that this part is faulty and should be held responsible for fixing this as it could be deadly. •has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? a. yes, i took my vehicle to safford chrysler jeep dodge of warrenton on [xxx] to have a problem with the service 4x4 dash light continuously coming on diagnosed and repaired. •were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? a. yes, the service 4x4 mil light started coming on almost daily. i first noticed the problem about 3 years after purchasing the vehicle and mentioned it to the dealer and they applied the [xxx] software patch. this did not fix the issue. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I went to muffler man hearing a noise in the undercarriage and they found it to be in the powertrain area when i'm driving it, it sounds like the wheel spinning is missing skipping some of the teeth. when it happened i was in a left turn lane waiting to turn when i finally turned it sounded kinda like a pop noise then it started making grinding noise.

Transfer case recall. 2015 not included. vehicle has 65,000 miles, looks new, no trailer hitch. first detected [xxx]. still no part available, jeep us not helpful, apparently "expedited " part three times. clearly a manufacturer defect on all vehicles affected and should be covered. jeep should pay for the part at this point and provide a vehicle while i am waiting, over two months since i was told to replace the part still no results. car cannot be driven. brakes can fail with this malfunctioning transfer case. goss dodge south burlington vt has been very good it is out of their hands waiting for the part as well. clearly it is a huge issue on these vehicles if the part is still not available. no warning signs, just got a "noise" in the front end. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2015 jeep cherokee. the contact stated while driving 30-35 mph uphill, the accelerator pedal was depressed, but the vehicle failed to respond. the check engine warning light was illuminated. the contact was able to pull into a driveway. the contact stated that while shifting into reverse(r), the rearview camera engaged; however, the vehicle failed to respond, and the electric parking brake engaged independently. the contact stated that he disengaged the electric parking brake and shifted into drive(d); however, the failure recurred, and the parking brake engaged independently. the vehicle was towed to an independent mechanic, where it was diagnosed that the power transfer unit input splines were fractured and needed to be replaced. the mechanic related the failure to nhtsa campaign number: 16v529000 (power train). the vehicle was not repaired. an unknown dealer and the manufacturer were notified of the failure and informed the contact that the vin was not included in the recall. the failure mileage was approximately 110,000.

The contact owns a 2015 jeep cherokee. the contact stated while driving at approximately 50 mph, the message "unable to use 4x4 at this time” was displayed. the vehicle was taken to the dealer where it was diagnosed that the rear end needed to be replaced because it was a sealed unit. the dealer stated that the parts were not yet available and were currently on backorder for a year. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 80,000.

The electronic parking brake (epb) is an issue. water has seeped into the module which has rendered it inoperable; it needs to be replaced.

The contact owns a 2015 jeep cherokee. the contact stated that upon starting the vehicle, the parking brake error message was displayed. the vehicle was taken to the local dealer, where it was diagnosed that there was a crack on the vehicle near the lift gate and water had entered the spare tire compartment. the dealer diagnosed the vehicle and determined that the wiring harness and module needed to be replaced. the vehicle was repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline. the contact stated that the failure was related to nhtsa campaign number: 23v338000 (electrical system, structure). the failure mileage was approximately 128,000.

Liftgate sometimes works and sometimes does not, having to "reset" defective liftgate by pulling fuse and disconnecting battery and let set overnight

The electronic parking brake has malfunctioned because water has leaked into the liftgate. jeep is replacing the power liftgate module because if water leaks into the car, this could cause a fire if the water reaches the module. water is in my car and has destroyed the e-brake system causing it to go on and off unexpectedly and now i can't drive the car. according to an odi resume, "on may 11, 2016, the manufacturer released a technical service bulleting (odi #10191415, fca #08-060-16) that instructs dealers on replacing the epb module and inspecting the electrical connector for corrosion if a customer describes having the epb not releasing." jeep is willing to replace the power liftgate module - recall 49a - but not the epb for the exact same reason. the dealer agrees with my assessment, but without chrysler willing to cover the cost, they are not able to replace the epb system for free and want to charge me $1000. several lights are going off on the dashboard - service park brake, the brake light and now the stop/start function is disabled.

The contact owned a 2015 jeep grand cherokee. the contact stated while parked, the vehicle suddenly jumped into gear crashing into the rear of the vehicle in front. the vehicle was taken to a dealer but was not diagnosed. the contact stated shortly after the crash while driving at approximately 70 mph, the instrument panel flashed and the vehicle stalled. as a result, the vehicle crashed into a parked vehicle. the vehicle was deemed destroyed. a police report was filed. no injuries were reported. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 86,000.

I have had this shifter on my car changed and serviced 4 times and i still have an issue. the car keeps saying service shifter everytime i reverse. barking brake module needed to be replaced. car roof was leaking causing major damage to my car. i have all paperwork of services. jeep tells me that because my car is not under warranty they can not assist me. i spent about 5k on fixing this car alone not including payments. i took this car to who jeep referred i also took it to the dealership i brought it from and same issue until this day. i gave up!!!!

Service shifter error comes on and off consistently -- dealer said that this error is known and common and has been going on for many many years. there is no "fix" to the problem and replacing the entire console is the only way to try to remediate the problem but this often does not work. it is incredibly expensive to concerning.

The contact owned a 2015 jeep cherokee. while the contact's husband was driving at unknown speeds, the husband accidentally stepped on the accelerator pedal and the front bumper crashed into a brick wall that was in front of the contact's air conditioning unit. the air bags did not deploy. the contact's husband sustained cuts, bruises, and neck injuries. the vehicle was towed to a collision shop. the vehicle was destroyed. there was a police report filed. the manufacturer was made aware of the failure and a case was opened. the contact stated that the manufacturer's representative pulled the data recorder from the vehicle and an assessment was made of the data from the crash. the failure mileage was approximately 111,000.

The contact owns a 2015 jeep cherokee. the contact stated while the vehicle was parked, she noticed fluid leaking underneath the rear end of the vehicle. the vehicle was taken to the dealer, where it was diagnosed that the rear differential had fractured internally and needed to be replaced. the vehicle was repaired. additionally, the contact stated while driving 45-50 mph, the vehicle experienced hard shifting. there was no warning light illuminated. the vehicle was taken back to the dealer, where it was diagnosed that the power transfer unit (ptu) needed to be replaced; however, the part to repair the vehicle was not available. the vehicle was taken back to the residence. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 115,000.

The contact owns a 2015 jeep cherokee. the contact stated that the vehicle was taken to an independent mechanic for regular maintenance; however, the contact was informed that the oil filter housing was leaking. the vehicle was not repaired. the contact discovered an unknown recall campaign; however, the vin was not included. the manufacturer was not made aware of the failure. the failure mileage was approximately 65,250.

Ptu transfer case issues. hard drop/ jolt while driving causing issues. saw other recalls for same issues for other jeep cherokees of same year.

I had the "service 4wd" light come on in my vehicle. being concerned, i started researching what it could be. while looking into the issues i found that a lot of jeep customers (all different models) are having ptu failures. of course the diagnosis came back that i needed to replace the ptu. my concern is that from what i have read, the vehicle could just stop going into gear. how is it that other vehicles of the year and model are covered but mine is not. i've worked in the automotive industry for years and i understand production dates and all that, but if they are having so many issues why are any vehicle not covered? it seems to me that they know there is a major problem and not addressing it across the board. i have contacted jeep and was explained all the things that are no longer covered on my vehicle, but nothing about the issue i am having, other than "uh yeah, that's not covered". it has soured my opinion of owning a jeep. this is my 2nd jeep, i also have an 06 commander, which i am having to replace the engine in. at this point i think maybe i should just forget owning any jeep vehicles because they don't stand behind their vehicles.

Vehicle alerts to ‘service parking brake’ and engages parking parking brake without warning. shifter has gotten stuck in n, unable to shift out for some time. shifting in secondary incident resulted in a clunking when shifted to drive as well as vehicle deceleration after driving for one minute. safety is affected for all as the vehicle coasts to a stop in traffic. towing to repair shop required twice, where no issue was found by service technicians either time.

Jeep has never been in accident properly and regularly maintained when driving on freeway all of the sudden out of nowhere service airbag system and service park brake pop up i was fearful for my life when getting home not knowing if airbags will work heaven forbid i get in car accident or car may roll over onto street because park brake is not working i went to dealership and asked what's wrong with viechole did manufacturer put in faulty airbags or installed broken brake they refused to tell me what the issue is unless i pay them over $500 just to know what's wrong with car i told them car was never in accident properly maintenanced the problem has to be with manufacturer they said unless i pay $500 they will not tell me what's wrong with the jeep please investigate jeep for failed car parts.

El problema del carro está en los cambios . el carro se apaga emos pasado varias veces por riesgos . sé a llevado varias veces a reglar. y vuelve hacer lo mismo . reporte recall w47

The contact owns a 2015 jeep cherokee. the contact stated while stopped at a traffic light, the vehicle failed to move after releasing the brake pedal. the contact noticed that the parking brake had engaged independently. the brake light was illuminated. the contact was unable to release the parking brake. the vehicle was towed to the local dealer, where it was diagnosed and determined that the parking brake had seized. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 87,416. the vin was not available.

Right rear seat airbag deployed alone while driving. airbag signal came on.

Since very beginning, this vehicle has issue with shifting gears. in the middle of the road, it abruptly shifts the gears with scary noise and whole car vibrates like someone crashes you. i was in the dealer twice for this problem and there was a recall as well. but it didn't fix the issue.

Driving on highway and svc 4wd indicator appeared then an alert message on dash saying sensor overheated and 4wd is no longer available. had a loss of acceleration, poor shifting, and hard grinding noise coming from either the ptu or transmission.

Parking brake automatically engaged and left me stranded. i had it towed to the dealer and they found water in the spare tire compartment dealer . the repair tech said that water had damaged the parking brake module as well as others . i do not live in any area that has been flooded

I've done searches with carfax and there's 4 or more recalls on my jeep but it's not wanting to do anything now it won't even start i just drove it and the night before and i believe there's an electrical problem a transmission problem and i don't know what else and yes the car financial place knows about it and the place where i bought it from

After the recall was completed on the drive spline and the software was updated the transmission started to hold gears, miss gears, and hard shift so badly at times where i almost was rear ended getting onto the highway numerous times.

The service shifter light comes on intermittently on my 2015 jeep cherokee latitude. service shifter light comes on dash and all lights on the shifter assembly are solid red. the service shifter light will not go off until the car is turned off and back on. it causes the heads up display to be blocked until the vehicle is turned off to reset the lights. the transmission feels like it is missing a gear or slipping between gears just before the service shifter light comes on. it does not have a solid time that it comes on. you can be driving down the road and it just comes on or you can be putting the car into reverse and it comes on. the jumper and bezel along with the shifter assembly has been replaced 2 times already. the first time it was replaced at my cost on april 8, 2022. the second time was replaced on november 30, 2023. my vehicle will be going into the dealership again because the service shifter light has come on again on july 14, 2024. this is a known issue and no one is doing anything about it after 90 plus complaints have already been filed with you.

Ser 4wd lights and beeps went on they turn off and back on within 5 minutes. took to a repair shop and they stated it’s a ptu. however can’t get it fixed because no parts are available . repair shop said there has been recalls on this problem.

The contact owns a 2015 jeep cherokee. the contact stated while driving at an undisclosed speed, the contact noticed a failure with the transmission. the contact stated the vehicle jerked abnormally. there was no warning light illuminated. the vehicle was able to restart; however, the failure recurred. the dealer was not contacted, and the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the failure mileage was approximately 160,403.

My 2015 jeep cherokee started having strange electrical issues. sometimes the automatic lift gate would not open or close. sometimes the parking brake would engage and not release. at times the parking brake would engage and i would not be able to drive the car. it would engage within seconds of starting to drive the car, leaving the car lurching forward or unable to move (in the middle of the street). i noticed there seemed to be water leaking into the car around the back right near the power lift gate. i managed to disengage the emergency brake to drive the car to the mechanic. the mechanic could not get the brake released and had to tow the car to an electrical specialist. i paid around $2000 for a new harness for the park break as well as other issues related to the water damage corroding the electrical equipment at the power lift gate. 16 months later and i am having the same issue again. i brought the jeep to the dealer and they told me the brakes are corroded in addition to the recall on the power lift gate. i believe this (corroded brakes) may also be from the lift gate water leak issue. the recall repair will take months i am told. in the meantime i cannot open the lift gate and so cannot have a diagnostic done on the water leak at the lift gate that continues to enter into the electrical system at the back of the car (liftgate area), likely doing more damage again to the other electrical components such as brake release and brakes. i called the recall line at chrysler to ask for an expedited recall service and they declined, saying the vehicle is safe to drive. please there must be a recall on the water leaks causing all of these electrical safety issues.

The contact's son owns a 2015 jeep cherokee. the contact stated that on several occasions while in reverse(r), there was a repeated thump coming from the vehicle. the contact stated while driving at various speeds on several occasions, the transmission inadvertently shifted into drive-2 and remained stuck in second gear. additionally, the contact observed an unknown message that appeared, and the check engine warning light was illuminated. the vehicle was steered off the highway, shifted into park, and then back in drive; however, drive-2 remained selected. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 158,323.

I was notified of the recall on my jeep :safety recall campaign 49a/23v-338 i took time off work to bring it due to the dealership never having business hours outside of 9-5 ( i work the same ). i was told that the part needed was not available and they had no projected time frame to fix it . now fast forward to yesterday i get another card for the same thing . at least 7 months passed i guess the good thing is my car hasn’t burned but if this is urgent why do big companies get away with doing nothing . this make has had multiple recalls in the few years i had it .

Ptu failed. this is a known engineering failure in these models and there is no recall for it.

The contact owns a 2015 jeep cherokee. the contact stated that while driving at various speeds, the engine was overheating, and the check engine warning light was illuminated. the contact stated that the vehicle was leaking coolant. the vehicle was taken to a local dealer where the failure was related to a defective oxygen sensor. the vehicle was repaired; however, the failure persisted. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 108,000. the vin was not available.

Once i stop my vehicle doesn’t accelerate normally and jerks right after. also the service shifter light came on and won’t go off.

There has been two separate occasions this has occurred. the last occurrence resulted in a car wreck . the first occurrence i was driving out of a public parking lot and had feet on breaks and engine rived up and keep going into traffic but car saw me coming and switched lines. this second occurrence i was parking the car in a parking space with my feet on the breaks and the car rived up even with me hitting the breaks jumped the curb and i and the car ended up through the window of a store. no one was hurt but car damaged and in the shop for repairs. police came to the seen and deemed it an accident. i did not see any warning lights or messages prior to either of these events. report #wc2400651 / unable to upload as i don't have a copy

The contact owns a 2015 jeep cherokee. the contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. the driver was able to pull to the shoulder of the roadway, where the vehicle was able to restart; however, the message "please shift to park," was displayed even though the gear selector was already in park(p). after restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. no warning lights were illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the catalytic converter. the vehicle was repaired, but the failure reoccurred. the vehicle was then taken to an independent mechanic, who was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 181,000.

The contact owns a 2015 jeep cherokee. the contact stated while driving approximately 55 mph, the check engine warning light illuminated and the service 4-wd message was displayed on the dashboard. the contact researched online and became aware of nhtsa campaign number: 20v343000 (power train); however, the vin was not included. the vehicle was driven to a dealer to be diagnosed. the contact was informed that the transmission needed to be replaced. the dealer stated that the vin was not included in the recall. the manufacturer was not notified of the failure. the failure mileage was approximately 205,000.

The contact owns a 2015 jeep cherokee. the contact stated that there was an abnormal sound coming from under the hood while reversing. the check engine warning light was illuminated. the vehicle was taken to a local dealer where it was diagnosed and determined that the thermostat and canister purge valve needed to be replaced. the vehicle was not repaired due to the costs; however, the vehicle remained at the dealer pending the repair. the manufacturer was made aware of the failure. the approximate failure mileage was 108,000.

Over several years jeep has repeatedly stalled without warning. this safety concern has been addressed at both the dealership where the vehicle was purchased and an independent car repair facility. regardless of the repairs done, the same stalling issue has continued.

Electric throttle control. it will stop working randomly and when accelerating on the highway on the on ramp it will die down and go no more than 35 mph and will also do this when merging into traffic.. very dangerous

Ptu completely bad...just purchased the vehicle and it went bad less than a month after

Hard shifting and jump forward while in low speeds

I have a recall on the vehicle, i purchased may2024. was never told about the recall until i took the vehicle to someone else and then told the company i purchased it from. catalyst efficiency. i was also given a letter from the dmv.

Been waiting for a recall to be fixed, the dealership notified me after the paperwork was signed and i brought in the diagnosis. dmv said 5/16/2022 catalyst efficiency recall, catalyst converter

We bought the car brand new at lithia motors in roseburg oregon. after just a few months of driving, there was a noticeable clunk in the transmission at approximately 30-40 mph that occurred at random and included a shudder. the problem seemed to occur about every 3 or 4 days. we took the car to lithia and they could not replicate the problem. lithia did do some software updates. we were advised of a class action suit regarding the transmission. we made a claim and we were denied because they said we did not report the issues enough to lithia. we appealed that because we told lithia about the problem every time we took the car to their facility for oil changes. in december of 23 we had an issue with the car missing and took it to lithia. the replaced injector one and advised there was minimal seepage from the oil filter. it was not explained that it was a transmission oil cooler. in [xxx] there was a code to service transmission. minutes later the car was losing power and barely made it up the hill to our house. a return trip to lithia and they said replacing the transmission cooler might resolve the problem but maybe not. a second opinion aamco said the same thing. the aamco mechanic showed me the transmission cooler and a puddle of oil that had settled below the leak in between the manifold. i told him i though that was the motor oil filter. on the way back home, the car again failed going up hill to our residence. the car is not safe to drive. there is potential for engine fire. i think a transmission oil cooler in the center of the engine near the manifold does not make a lot of sense. this car has 104,000 miles. i think there should be a safety recall on these cars to include full repair of the drive train. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

About six weeks ago the "check 4wd" light started coming on intermittently and would then go off. i had the car checked before a road trip (that we didn't take for safety reasons) and my shop found a 2020 recall (w48/nhtsa 20e-037) for "all chrysler models." i brought the car to jeep of chicago on [xxx] and the diagnostic found metal particles in the ptu fluid. i then opened a case ([xxx]) with chrysler, which i was told on [xxx] they cancelled without contacting me or jeep of chicago because my vin wasn't associated with any recalls. i found that chrysler recalled 2016/2017 jeep cherokees for this issue and i was told by service people at jeep of chicago and fields jeep they have had a number of jeeps come in for this issue. i was quoted $2818.55 to fix this and want chrysler to pay for this. i am hoping nhtsa can help with this as it is a known safety issue. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I’m not sure what component failed as it is linked to many. my 4 wheel drive is out. the differential pump needs to be replaced. it is available for inspection. my safety was put at risk by my car slipping and i drove into a curb thankfully no one was hurt! i took it into my repair shop and it was confirmed the differential pump needs to be replaced. none of the federal employees had to investigate the car as it wasn’t in an accident. there is a 4 month wait time to get my part so this must be an issue with lots of jeep owners! my service 4 wheel drive light would go on and off when hitting bumps a week before this happened. it still goes on and off as i can’t get it replaced because i cannot obtain the part because it’s on back order for four months! please help us keep owners get this problem resolved!

The power transfer unit has been diagnosed by dealer as, "internal failure within ptu obstructing shift". this unit automatically transfers power to a rear wheel or wheels whenever the front wheel or wheels loses traction/slips due to wet, slick surfaces. this action enables vehicle to regain traction and stabilize control of vehicle. without it loss of traction cannot be corrected putting the vehicle at risk of a catastrophic accident. the dealer has not repaired this and it has been over two months that i continue to drive this vehicle. the reason dealer has not repaired as told to me is that the part is unavailable due to high demand indicating that this is not an isolated incident.

Transmission issues since purchase. chokes, shifts in and out of gear. service shifter light. dash lights go on and off.

There is an active cylinder 2 misfire recall on 2015 jeep cherokee. our vehicle has been in the shop for about 3 days now. and the cylinder 2 misfire is still happening. we would like our vin looked into. to be added to the recall. the misfire appears to be happening in idle.

It was recalled before for water getting into the trunk causing electrical issues(even fires). i brought it to a dealership to have it fixed, water is still getting into my vehicle. dealership said there is nothing we can do since the recall is gone.

Experiencing description included in nhtsa action number: pe22009 the electronic parking brake is troublesome and often times has trouble engaging/disengaging.

Good morning. i am contacting you in regards to my 2015 jeep cherokee. in summary, i am having issues with the transmission and upon further investigation i believe the issue is identical/related to recall campaign 16v529000. i do not feel safe driving the vehicle and would very much appreciate the issue be investigated. thank you

"service shifter" light comes on. when this happens, the 9 speed shifter stops working. also, all of the vehicle information system shuts off.

A few times when i have used cruise control my car suddenly accelerates and takes me slamming on my break for a few seconds to disengage to slow down, almost causing me to crash into someone. i have not taken my car to a shop to have it looked at. there were no warning lights or messages when it happened

Hi, there are numbers of recalls and 3 of the recalls came back. i got engine light with the codes u0402 implausible data received from tcm u0164 lost communication with hvac control module tcm bcm and pcm needs to be reprogrammed or replaced. also car is accelerating while cruise control is set. fca satisfaction notice - r01 fca recall - s55 nhtsa recall - 16v - 529 fca recall - u63 nhtsa recall - 18v - 332 these 3 recalls need to be redone. thanks

Unknown over the past year, my vehicle has unexpectedly stalled on the highway while traveling at high speeds. this alarming situation has occurred multiple times, leaving me and my passengers in precarious circumstances. luckily i have been able to avoid hitting other vehicles while moving to the roadside. i believe these incidents are linked to a manufacturing defect within the transmission system, a concern for many jeep cherokee owners. for instance, numerous reports on forums like jeep forum and nhtsa's website detail similar experiences, with owners describing sudden stalls and transmission issues resulting in dangerous situations. i originally brought my vehicle in on june 21, 2023, where a diagnostic was performed. jeep recommended repairing the cooling system and changing additional parts, which we did with our trusted mechanic at a cost of $972.37. unfortunately, the problem of stalling persists. we took the car to the jeep dealership and now on october 24, 2024, jeep has sent me a list of repairs needed totally $9516 to again supposedly fix the issue of the car stalling while driving. the 2015 jeep cherokee should now be on the road. i feel strongly that the car should be recalled. regardless of the fact that the car is no longer under warranty, i have maintained the car with proper maintenence and this should not be happening to any car.

I had an incident in 2018 with the power transfer unit in this vehicle wherein i lost all control of the vehicle while driving. the dealer repaired it at that time. however, recently i was advised by the dealer that i am likely to have the same issue because the power transfer unit needs to be replaced and is a known issue yet for some reason my specific model is not included in the recall.

On approximately [xxx], i got a warning notification on my console that said "4 wheel drive needs to be serviced". we took our vehicle immediately into the lithia ram of tri cities ram dealership in kennewick washington and was told they will order the part. we did not hear from them and my husband went back to the dealership in two weeks and they told us that we had an appointment with them that morning for them to run a diagnostic on our 2015 jeep. we did not know that (their employee had forgotten to write it on his business card) and they had forgotten to tell us of that appointment. they rescheduled for 2 weeks later for august 29, 2024. they ran the diagnostic on the car and was advised it was a recall on a ptu on the 4 wheel drive unit. they said we could drive it, but no more than 50 miles. i now drive this vehicle very little because i am afraid that the transmission will fail. we have patiently waited and was advised the part would be in on november 20, 2024. we text them today and was told that they they apologize for the delay in ordering the part and the ptu part is pending january 15, 2025 now to submit an order. they blame chrysler for the delay of getting the ptu part. the warning notification comes up on my front screen that the "4 wheel drive needs to be serviced" when i drive the car less than one half a mile to the grocery store. i am very afraid that the transmission will fail when i am crossing a busy street and will be hit by another car. i will stop driving my car. i never received a recall notice. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2015 jeep cherokee. the contact stated that the shifter light and the 4wd lights remained illuminated. the vehicle was taken to a local dealer to be diagnosed. the contact was informed that the lights had illuminated due to the transfer case failure. the contact was informed that the transfer case needed to be replaced; however, the part was on backorder. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 91,000. the vin was not available.

I own a 2015 jeep cherokee limited. a week ago i was in a parking lot and reversing out of a parking space when a warning light came on "shift in park to start engine." the engine was running, however as i shifted to drive numerous lights on the dash board were flashing on and off. i shifted the vehicle to park, however when i shifted back to drive the vehicle was not moving forward when i stepped on the gas pedal. i shut the vehicle off and on and was able to shift to drive and move forward although multiple warnings were flashing on the dash board. i was able to drive back to my home. i turned the vehicle off and on and again shifted to drive, however this time the vehicle did not move forward, the same when i shifted to reverse. i have not taken my vehicle to a dealer or mechanic yet, so not sure what the issue is here, but i did see that there were over 900 complaints for power train on the nhtsa website and the most recent 2 or 3 recalls were describing very similar incidents to what happened to my vehicle.

Door latch mechanism doesn't work under 32 degrees. have been both locked out of and in vehicle. once the door opens it will not latch to close. i took it to my local dealer empire jeep and they jammed grease in the door latch in 2023 which seemed to work for the season but again this year they did the same and that quick fix no longer works. now i have to take it in to have the door torn apart, estimated time 2 hours and approximately $200.00 for labor. why do i have to pay this if this is solely a jeep issue? i've never had this happen to any other vehicle i've owned.

Driving through [xxx] in belfair, wa my 2015 jeep cherokee trailhawk with the 2.4l started running rough and was jerking. as i entered the turn lane the service park brake light flashed, my jeep jerked to a stop and the emergency brake was turned on while i was still in drive. i could not get the emergency brake to release even after putting my vehicle into park and pressing the brake pedal. i turned the jeep off then back on but the emergency brake was still stuck on. i had to shut the jeep off and get out of my vehicle on a very busy highway to get my tools from the spare tire cargo. upon retrieving my tools i noticed several inches of standing water in the spare tire area. i then popped my hood, disconnected the battery then reconnected the battery. this allowed the emergency brake to release so i could drive to the nearest parking lot. i was along an extremely busy state highway for almost 10 minutes and nearly got hit by other vehicles including school busses and big rigs! my jeep was towed to my home in shelton, wa where further inspection showed water had been leaking from the lift gate. i removed all panels and found almost 4 inches of water where my spare sits, mold, water and moisture on and around the ecu and the automatic braking system and rust. the seals are good but when it rains the water finds its way in! these pictures are from after when i used my shop vac to get the water out. i found there is a recall for the exact same thing but only for power lift gates. i do not have a power lift gate but this is a major safety issue and should be recalled whether the 2015 jeep cherokee trailhawk has a power lift gate or manual lift gate! a quick internet search shows so many other jeep owners without the power lift gate have the same issue and complaints! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

On several occasions, i have been driving the vehicle when it suddenly shifted gears and lurched forward unexpectedly. this action is so powerful it feels like another car has hit me from behind. this was a transmission failure and is available for inspection. both myself and my family members have suffered whiplash-like neck injuries from these repeated incidents. the automobile puts us at risk of colliding with another vehicle, shifting out of gear, and stopping in the middle of the road or highway while driving. the dealer checked the vehicle, and they could not reproduce the problem. the dealer has inspected the vehicle. there were no warning lamps, messages, or other symptoms of the problem prior to failure. the problem began in 2020 and has gotten worse over time. best, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

While driving with my children, a message to service the electronic parking break appeared. the parking break engaged and i am no longer able to move my vehicle in order to have it serviced.

The contact owns a 2015 jeep cherokee. the contact stated that while driving at an undisclosed speed, the vehicle made an abnormal grinding sound. the vehicle was taken to the dealer, where it was determined that the power transfer unit needed to be replaced, but the part was on backorder. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 20v343000 (power train); however, the vin was not included in the recall. the manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. the failure mileage was approximately 105,000.

4 wheel drive wont kick in

I was driving down the highway and my car just shut off and came to a complete stop in the middle of the road. it happened twice. both times the emergency brake light came on but at no time was the emergency brake engaged by me. i was lucky that i wasn’t on a busy road and the care behind me had time to react or it could have been fatal. after trying to restart the car it took some tinkering with the ebrake and after a slight hesitation of the engine, it started. that happened twice in one day and once on another. this is a huge issue that can cause loss of life.

The contact owns a 2015 jeep cherokee. the contact stated while driving 20 mph, the vehicle made an abnormal grinding sound coming from the engine. the contact stated that the service 4wd message was displayed and remained displayed. the contact stated the vehicle jerked while driving at slow speeds. the vehicle was taken to an independent mechanic where it was diagnosed with engine cooling, engine, and electrical system failures. the vehicle was not repaired. the contact researched online and related the failures to nhtsa campaign number: 15v676000 (engine and engine cooling), 15v041000 (air bags), and 20v343000 (power train); however, the vin was not included in the recalls. the manufacturer was made aware of the failure and informed the contact that he would be receiving an email. the failure mileage was approximately 85,000.

Ptu has been replaced out of pocket and will need to be again. also when turning right it feels as if a fuel cut happens. every other year has been addressed but mine has not been tho 2015 has been know to be one of the worst years

My parking brake turned on by itself when i started my 2015 jeep cherokee and would not turn off. the parking brake light also came on. it is available for inspection. my safety and others safety was put at risk because my car could have stopped running while i was driving. i will be taking it to my local jeep dealership to have it looked at. i have had a mechanic look at it but was told he could not fix it.

The vehicle was recalled but it's been six months and the part is still not available and we are unable to renew the registration due to the part not being available.

Since i bought the car periodic here and there hesitation when going from complete stop to pressing gas to go . traffic coming towards us and still hesitant to go (sometimes had to pull to the side and other times finally caught on and went) so took it in for tune up had spark plugs replaced and over time periodic hesitation happening again. . didn’t think much of it then maybe it’s the car (it was so infrequent) until the svc 4wd light came abt a week n half ago and now the car has been in the shop since waiting to have the ptu replaced. why was my car not recalled? and others have been. it only has just under 100,000 miles on it. currently at lynch chrysler jeep in mukwonago being worked on! also just 4 weeks prior to that it was in for the standard ignition engine oil cooler .. (receipt attached) cracked so bad leaking oil every where. repair shop said they’ve seen of half dozen of these in the shop in the past few weeks. . part is made cheap and is plastic. common prob why isn’t that recalled ? but better yet after that was replaced within 24 hours check engine light came back on for a defaulty oil pressure sensor that was part of the standard ignition engine oil cooler - at least was part under warranty due to it was just replaced. then the svc 4wd which is mentioned above, this is still being repaired (so no receipt yet just estimate) i guess there was a hold on ordering parts but now has been lifted and they got the part and started working on my car! not sure if my car qualifies for a lemon or not .. but if this is how a jeep is made i will never buy another .. i’ve been without a car for over a month due to sitting in shops!!

Car repeatedly says “shift to park” when in any gear.

This issue occurred when i started the vehicle. control panel showing service 4wd and four-wheel drive unavailable. the dealership retrieved code c14a7-97 (ptu motor - component or system operation obstructed or blocked) noting internal damage to ptu...ptu needs to be replaced. quote to replace over $10k. there is another safety recall for the ptu but this code is not covered. i do not see how normal driving could cause "internal damage" to the ptu and cannot understand how this does not relate to any already known issues with the 2015 jeep cherokee trailhawk ptu system.

The transmission has had issues since we purchased the vehicle. the issues sometimes makes you feel unsafe when accelerating. issues include hard shifting in lower gears, jerking, lurching, and sudden surges when accelerating. i have complained multiple times to the dealership during routine maintenance visits. they have performed several software updates but does not seem to help.

The 4wd unavailable notification is displayed on the jeep. i took the vehicle to a mechanic, and was told that the power transfer unit needs to be replaced. currently in a battle with a jeep dealership, over whether or not they should honor the extended warranty on the ptu.

The contact owns a 2015 jeep cherokee. the contact stated while driving 65 mph, there was a thumping sound coming from the rear of the vehicle. the vehicle was taken to the residence. the contact stated that the following day, he observed condensation under the rear end of the vehicle. the vehicle was taken to a dealer where it was diagnosed that the rear differential needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 112,002.

The contact owns a 2015 jeep cherokee. the contact stated that the 4wd service light was illuminated. the vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the ptu, timing cover, and the head gasket were faulty and needed to be replaced. the vehicle was not repaired. the contact referenced nhtsa campaign number: 20v343000 (power train) as the possible cause for the failure. the manufacturer was notified of the failure. the approximate failure mileage was 69,000.

Service transmission warning came on and lost power going down hwy also stalled when starting from stoplight

Tl* the contact owns a 2015 jeep cherokee. the contact stated while operating the vehicle, there was an odor of burning engine oil with a knocking sound coming from the engine. the contact stopped to inspect smoke coming from under the hood. the vehicle was taken to an independent mechanic however, the cause of the failure was not yet determined. neither the dealer nor the manufacturer were notified of the failure. the approximate failure mileage was 100,000.

I have to complain of the emergency brake coming on by itself, its when i'm backing up and in motion, this has happened at least 7 times in the 15 months i have owned this car, second complaint is when i accelerate , the car just sits there for several seconds, i'm trying to make a left or right turn, on a highway, i feel this is dangerous in both cases.

Randomly the vehicle feels as if someone is hitting the car from the front end when put into reverse due to a very hard shift into reverse. randomly the electrical system will shut off when parked and turning the car on. the auto on/off will randomly shut off while driving and sometimes the vehicle will not start for some unknown reason. i hesitated reporting this thinking that it was probably just bad luck but because of a conversation with a co-worker who is having the exact same problems i thought that it may be a symptom of a larger problem and something i should report. if this were to happen when driving at higher speeds it could be a disaster.

This is follow up to previous complaint 11281573: dealer received jeep via tow and found stuck in neutral as i described. let sit overnight and dealer indicates jeep will only go in reverse, later in day second try jeep drives fine and no codes to report a problem to fix. cannot identify failure since no "codes" were available in system. dealer drove vehicle several times without problem of going into neutral occurring. i picked up vehicle and drove home. next morning while making a signaled left turn no city street, jeep goes into neutral, coast to adjacent parking lot crossing over one lane and stop. vehicle engages into drive so i proceed. returning home a few minuets later and at about 50 mph jeep again goes into neutral, i remove foot off accelerator but engine accelerates to about 5500 to 5800 rpm as i coast to side of road (quite shaken at this point due to accelerated engine). check engine light comes on during this episode. wait a few minuets to calm down and restart jeep. transmission engages and return to dealer. dealer finds code is due to difference between wheel speed and engine speed- not transmission related. several service techs drive jeep throughout the day without problem. later in day driver experiences neutral condition 3 times while test driving- still no codes to id problem. adviser contacts mopar extended warranty (max care unlimited mileage) but cannot get auth to repair without "codes". dealer has opened a "star case" with factory.

Service tranmission warning comes on while driving but no change in performance. then i had the recall notice software update...less than a month later, the service transmission warning came on while parked and could not get car to start or shift when it finally did start. then..all of of sudden it was fine.

While driving on a city street making a left hand turn after slowing down at a traffic light the service 4wd popped up on the dashboard. there was no noise or indication of an issue until the service notification popped up. i pulled into a parking lot and called the dealership. i described the situation and when asked if the car was drivable i was told yes. i went into a store for about 20 minutes. when i turned the car back on the notification did not appear. i drove approximately 9 miles on interstate and another city road to home. when i backed into my garage the notification popped back up and i also saw a fresh oil spot on the garage floor. when i looked under the car i saw the rear differential case was cracked all the way around. the car was well maintained, garage kept and driven interstate and paved city streets. the mechanic who did the repair felt the part should have not failed and the failure was caused by a mechanical defect. i do have the defective part that was removed from the vehicle after it was repaired

Service shifter error- warning light appears. all of the gear lights are lit simultaneously. they won't turn off until i restart the jeep (2015 cherokee) only to start a short time later. this happens when the car is in motion and has occurred on streets.

I was driving and the jeep died on the road. this happened 2 days (april 4 & 5th, 2021) in a row. no warning lights. i had to remove the key and open the door to reset the system and then it finally restarted. tires plus reports no codes when diagnosing. waiting to hear from jeep.

My car jumps forward while driving and reversing. recently backing out of my driveway my car jumped and i hit my mailbox. the jumping is a big jump forward that the car feels like i hit something everytime. it jumps typically every other day while driving.

At times, the transmission would shift so hard that it felt like i had been hit from the rear. they had an alert about a computer problem. as i drove home, it did it again. i took it to a different dealer to see if they would have any luck. it seemed to fix the problem for a while. the hard shifting incidents were greatly reduced. then while driving home from highland, i noticed some hesitation in the shifting. a few blocks from my house, the engine light turned on and an alert to service the transmission came on. just before i pulled on to my street i felt and heard three loud bangs that again made the car jerk like it had been hit from the rear. as i took off from a stop, it felt like the transmission was slipping. it just wouldn’t go. i pulled into the driveway and when i got out of the car, i noticed an odor like burnt oil. i called royal gate and was told to bring it in. trip number 4 for the transmission. no problems on the way there. a week later, i got my car back. again, i was told that it was a computer problem. i got home and when i was backing into the driveway, i heard and felt another bang. i called royal gate again. i was told that they are having problems with the nine speed transmission. then while on my way back from an appointment, there was more slipping. on 10-01-16, i picked up my car for the sixth time. they couldn’t find anything wrong with it. i asked to speak with the store manager. while waiting, one of the sales people asked me what i needed. i told him that i was picking up my jeep cherokee for the sixth time. he laughed and said, “transmission?” the manager was too busy to talk to me. he was in the middle of a deal. the last time that i brought the car in, two of the service people witnessed all of the problems that i brought it in for. now all of a sudden, no one can find the problem.

Transmission bucks and lurches. slow to respond to gas when pulling out. looks for a gear while driving in traffic. dangerous to drive not knowing what the trans will do or not do. took it to 2 different dealers and they claim no problems. the updates do not correct the issues. it has been in the shop & times for this ongoing problem. i'm paying for a lease and rarely drive it after 2+ years of ownership 10970 miles on it. i don't trust it for a long trip any longer.

The oil cooling part broke on my jeep cherokee, i noticed an inordinate amount of oil on the driveway, but none of my “engine issue warnings” came up so it must’ve been in the last couple miles before i noticed the puddle on my driveway. m y mechanic said that he’s seen the problem on a few cars and trucks before repairing my jeep. the strang thing is the part was back ordered. it took 2 and 1/2 weeks to get the part, and his parts dealer had ordered 60. my jeep is 2015, but has only 33,000 miles on it. the service contract holder is trying not to allow the claim. but i will use the information here and elsewhere to try to convince them otherwise. .

The vehicle stalls and looses power. thumping in certain gears. stalls and then jerks forward . sometimes does not want to pick up speed even when hitting gas. this happens mostly on city streets. rides smooth when on highway going high speeds. at low speeds jerks and stalls. also gas tank light keeps coming on no one is able to fix it figure out what's wrong.

I was at a very busy intersection getting ready to turn left and when the light turned green the auto start cautious symbol showed up on the dash and the all the lights came on right before my car completely shut off. i had to put on my hazards because i was afraid of getting hit. put the jeep into park and restarted the vehicle. i pulled over into a shopping center and checked to make sure i wasn't leaking anything and to give it time to make sure it wouldn't shut off again. then the next day it was shaking really bad in idle and kept throwing the same auto start caution light on the dash. then had a check engine light. when taken to mechanic spark plugs and coil pack for cylinder 2 were changed but problem persists.

My 4wd unavailable service required light came on while driving and a loud knocking/grinding sound and sensation occurred. i immediately contacted the dealer. i was told there is an issue but no recall yet. once at the mechanic, he told me that my rear differential exploded and shattered the case and there was fluid everywhere. he told me that this is a known issue with this model and he has personally serviced vehicles with the same issue.

Air bag light continues to pop up every few months. the jeep has had this problem since i first purchased it in 2015.

This jeep has 90k miles on it. we noticed a very severe oil leak and discovered that oil was leaking out of the engine oil cooler filter housing adapter. after doing some research it was discovered that this is a very common part to malfunction. oil is leaking on to the manifold and engine block. this could cause a fire if ignored. the replacement part has been back-ordered and we are unable to drive the vehicle.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 15v826000 (electrical system, structure) at antioch chrysler dodge jeep ram (105 il-173, antioch, il 60002) however, the water shield that was replaced for the liftgate module, melted and damaged the wiring. the contact stated that his son notified him that the liftgate stopped working. the vehicle was taken to antioch chrysler dodge jeep ram (105 il-173, antioch, il 60002) and ray chrysler dodge jeep ram (23 us-12, fox lake, il 60020) where the dealers informed the contact that they would notify the manufacturer of the failure. the contact stated that the manufacturer sent out a third-party inspector to inspect the failure. the manufacturer mailed the contact a letter that informed him that from the inspection, there was no manufacture defect found, and no assistance was offered. the failure mileage was 130,000.

The jeep cherokee sport has a problem with the parking brake. i have a 2015 and says no recall but there should be a recall. it gets stuck on neutral in the middle of the road when i am pulling out of a parking space. there are multiple problems with this vehicle. i’ve taken it to three different people and no one knows what is wrong. the car turns off in the middle of the road while i am driving with the kids in the car! this is a major safety issue!!!!

I purchased a 2015 cherokee sport in october 2014. since then i have noted several recurring problems. having never owned a brand new i thought perhaps there was some early mile growing pains but these problems persist. the screen malfunctions at will; sometime the rear camera is engaged when driving forward, the screen locks on the disclosure/acceptance page. voice recognition/command has never worked. unintended acceleration when at a complete stop (reminds me of an unruly dog on a leash trying to leap forward). delayed acceleration when the gas pedal is depressed causing it to suddenly leap into motion risking hitting a car in front of you in city traffic (i live in los angeles ? this is particularly concerning) or a wall behind you (i back into my parking space). when parallel parking or in a 3 point scenario (d-r-d) the car, although clearly placed in the reverse the car will roll forward before reversing. often putting the car in reverse, waiting several seconds (4 to 5) before releasing the break will do the trick but just as often, it makes no difference. gear transitions are sloppy. this car does not shift it lunges. i'm surprised the [xxx] thing doesn't bite although it tries. i thought these were my pet peeves but it appears i am not alone. i wish i had read these earlier complaints. i would have returned it to post haste. i hate this car but am not in the financial position to buy another. purchased from a dealer 50 miles away (best price) has made it difficult to take into the dealership. i have finally scheduled 2-days off from work to take it in. i wish i was in the position to not just drop it off but leave it there. if i had the money i would not hesitate. *tr information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2015 jeep cherokee. the contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. the service shifter message was displayed on the instrument panel. the contact pulled over, turned off and restarted the vehicle, and the error message disappeared. the contact stated that the failure persisted. the vehicle was taken to champion chrysler jeep dodge ram of lansing (6525 w saginaw hwy, lansing, mi 48917) to be diagnosed however, the mechanic was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 122,833.

Attempting to make a left turn onto roadway across traffic traveling at approx 45 mph. there was a break in traffic. i accelerated. the car moved forward, but wouldn't accelerate. would only do about 3 mph no matter what i did with the gas pedal. i nearly caused a serious accident. the dealer claims that is normal for that car if you don't allow it to warm up. there are many reported problems with the 9 speed transmission, but it could also be the control module. this problem can be reproduced, but is more pronounced when the weather is cold. the hesitation is less in warmer weather. once the engine warms up, there is still a hesitation, but it is not as severe.

I bought my 2015 jeep cherokee about a year ago and less than a month later i was already noticing that the headlights would dim as soon as i would use my turn signal. this continued for about a month until i noticed that the headlights were noticeably dim on both sides. i needed to get out of my car several times to make sure the headlights were even on. whenever i am driving in a low light area at night it is incredibly dangerous. something needs to be done about this because this is clearly a defect.

After the recall 20v-343 in aug of 2020 the vehicle exhibited the following in november while drive over 55mph. the mil light came on, could feel the power train switched to rear wheel drive and once pulled over the computer locked the transmission into park. the engine continued to run, the brake lite lit and the display reported error of "service transmission". we could no longer shift the transmission. later the dealer reported metal shavings in the transfer case called ptu along with a substance like clutch material. on replacement we were charged $3,200+ with a delay of several months and two ptus were order as the replacement didn't make it out of the shop. on request to fca they denied the reimbursement as listed in the recall as a "field service" we submit the paper work identifying the vin tied to the recall, the service work describing the damages and an image of the dash configuration at the time reflecting the intended purpose of the software patch as outlined in the recall.

For the past three weeks the car has been showing transmission problems but until recently the transmission remained in neutral and filed to shift to another gear. it makes a loud clang sound when shifting gears and automatically shuts down after. the parking brake wouldn't disengage, a message saying "service parking brake" appears on screen. when accelerating the car does not respond normally. there was another message showing "tranmission service" when the car was on park and the car unexpectedly shift to neutral and made a loud roar round jerking forward.

Ptu is failing after only 30k miles. needs to be replaced and fits description of other jeep cherokee 2014 - 2017 models recalled with active drive ii.

Tl* the contact's son owns a 2015 jeep cherokee. the contact stated that while her son was driving 55 mph, the vehicle stalled without warning. the contact's son pulled off to the shoulder of the highway and shut-off the vehicle. her son was unable to restart the vehicle. the contact had the vehicle towed to an independent mechanic where it remained in their possession. upon investigation, the contact linked her son's failure to nhtsa campaign number: 20v343000 (power train). the contact called route 1 chrysler dodge jeep ram of lawrenceville (2700 brunswick pike, lawrence township, nj 08648) where she was informed that her son's vin was not under recall. the manufacturer was notified of the failure and confirmed the information the dealer provided. the vehicle was not repaired. the failure mileage was unknown.

Transmission hard shifting in higher gears

While in motion both on highway (~70mph) or neighborhood driving (~25mph), dash board lights flash, speedometers wind and the error message “4wd system temporarily unavailable” comes on screen with traction warning light and red indicator dot light. resin volume also diminished. this will not reset until car is turned off for ~5 minutes. this has happened both with short drives of 15 minutes and during longer drives of 1hour.

There was a message that appeared that said 4wd system is unavailable service required, and it stopped more than one time one of the times was on the highway and it caused traffic.

In the last 3 weeks i start my 2015 jeep cherokee as usual, shortly after driving when trying to accelerate from a stop the battery light comes on and the dash says cannot switch gears unless in park. the car then stalls and i have to shift into park and restart ,the scary issue is that i am sometimes stuck and cant move until i can restart the vehicle. there is only 57,000 miles on this vehicle .

The described vehicle was subject to recall w47 wherein the ptu splines could degrade causing the vehicle to have no motive power and could roll away. the recall updated the software to essentially instruct the vehicle to engage the parking brake and allow motive power with rear wheel drive. the recall did not call for the replacement of the faulty part, just a means of keeping the vehicle safe once the part failed. the recall was issued in july 2020 and we took ours to fremont motors jeep (wyoming) and had the software updated (recall addressed). on february 20, 2021, my wife was driving the vehicle from wyoming to iowa on interstate 90. as she crossed from south dakota into minnesota, the ptu failed which also led to the failure of the driveline control module. she was using the inside lane and passing other traffic when the vehicle suddenly lost power, the engine revved, and the vehicle tried stopping itself. she was able to negotiate other traffic, avoid a collision, and pull off the right side of the roadway. the outside temperature was -8f. i was already in iowa and drove an hour to retrieve her and her baggage from the vehicle. the vehicle was towed to sioux falls, sd, and was later diagnosed and repaired by billion jeep. it would seem that the recall should have include replacement of the known faulty part and not just an update to the software to address the vehicle "after" the part failed. it created a dangerous situation for my wife and the other people sharing the roadway that night. recall w47 obviously did not address the issue far enough. it certainly favored the manufacturer over the safety of the vehicle owners.

While operating this vehicle on a roadway the vehicle is making scraping noise as if it needed brake pads, and has hardly any braking abilities and does not waiver in intensity or braking ablity even with extra pressure to the brakes peddle. the braking system was checked at a service rep. who advised the brake pads were fine, however the on board computer gave codes that the power steering computer software was interfearing with the braking software. please advise what i need to do this is my youngest daughters daily vehicle.

The oil filter housing is made of plastic, causing it to easily break most likely due to overtightening when getting an oil change, then this causes oil to leak onto the exhaust pipe being a potential fire hazard, since most people go get their oil changed at a business not themselves you wouldn't know until it is too late and nobody will accept fault, jeep needs to recall and make this housing out of metal to prevent this issue.

I frequently get a warning light and screen that says “automatic start stop is unavailable”... this is usually as i’m driving not even when the vehicle is stopped. random and usually every time i’m driving it happens at least once

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign numbers: 16v529000 (power train); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 12/23/16*lj the consumer stated the issue was finally resolved. updated 01/05/17.*jb

The 9-speed transmission in this car is erratic. sometimes it delays upon acceleration, sometimes it jerks on deceleration, and sometimes it shifts unevenly.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2015 jeep cherokee. the contact stated the vehicle experienced a complete loss of power while the vehicle was operated at any speed. the failure occurred without warning. the vehicle was taken to the dealer where it was diagnosed that the vehicle needed an oil change. the vehicle was repaired however, the failure recurred. the failure occurred on four occasions. the manufacturer was not notified of the failure. the failure mileage was not provided.

The transmission shifts rough in the lower 3 gears.

We have received two recalls for the transaxle wire harness but when we call the pars are not available yet. the recall says the car may loss powder my drives highway every day and this is a constant concert when will we be able to have this fixed ? also very concerned that this is a second recall.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Service transmission at 24,100 miles. drove to work and then vehicle wouldn't start afterwards. then, i put the brake on and it started with the message: service transmission and when i put it in drive and the vehicle jerked. towed the vehicle to the dealership and the dealership is backlogged with transmission issues my car is still in line to be checked out.

Vehicle at times in motion and slowing down and lightly touching brake will down shift and accelerate at the same time, when approaching stop sign(light) if not fully ingaging brake quickly vehicle can travel thru intended stop. down shifing and accelerating may also occur on slight down grade, also, with cruise control ingaged. factory technician has driven and evaluated vehicle and states it is operating as designed. problem continues..... most stay reading to fully engage brake if needed.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Lost of power we have been lucky we where not on a major hyway when this happens want to know if this vehicle can or been hacked. there are a lot of jeep cherokees on the road a lot of owners are complaining about this problem this is a very serious problem seems like nothing being done about this

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle would not accelerate more than 15 mph. when the vehicle was placed in drive, it would activate the dtc. the approximate failure mileage was 42,000. the manufacturer was made aware of the failure. vin tool confirms parts not available.

The transmissions shifts very rough, hesitates to downshift and surges when on a slight hill. this is a dangerous situation when driving into our garage or accelerating from a stop sign. *tr

Automatic transmission: vehicle "hesitates" when putting into drive or reverse or moving forward from a "stopped" position. this happens intermittently - i don't know when i press the gas if i will move forward. this is extremely dangerous when trying to merge onto a highway - though it could potentially cause an accident if the vehicle behind me thinks i will move forward when a light turns green. i have been told that i should contact the dealership periodically for software updates -- there is no way to fix the problem, but software supposedly "lessens" the problem. i had one software update: problem recurred the next day and continues to be a problem. i am afraid to allow my teenager drive the vehicle because of the unpredictability of the problem -- it's frightening enough for me, let alone an inexperienced driver. this is a safety issue -- no "fix" is an unacceptable response! *tr

Purchased vehicle nov 2014, shortly after i noticed it would shift irregularly and the vehicle tended to cruise on its own when off the gas. what made me take to the dealer was i noticed that when coming to a stop, the rpms of the engine will increase and cause the car to start going faster while applying the brakes. so i took to the dealer. dealer did not investigate the issue. they preformed software updates. none fixed the issue. time passed, the jeep started to develop more noises in the transmission, it started to put gears harshly so i took it to the dealer again after it continued to do the same issues. dealer claimed there was an issue with the transmission and it was replaced along with updates. new transmission and same issues. jeep tries to cruise when off the gas, tries to accelerate when slowing or braking, rpms go up when slowing, noises coming from the transmission, irregular shifting, does not feel like a new car. took to the dealer about 3-4 more times since transmission swap for software updates and nothing got better. the jeep is actually getting worse. now it has starting slamming in gears when coming to a stop, has some sort of wobble when accelerating, noises from the front (sounds like clutches slipping or something) and dealer has no fix. i had a ride along with dealer rep and they claim its normal for the vehicle, that its software and i must wait for updates. it is now oct 20, 2016 and i have lost countless time and money trying to get this jeep correct. i have tried to get the dealer to give me my money back and they do not. i opened a case with fca when transmission was swapped and they have not helped to get out of the car. why should i be stuck with a faulty and dangerous vehicle? fca and dealer should be held responsible for the sale of a faulty vehicle and refund me in full. the vehicle should be considered a lemon from day one

Lost of power transmission slammed into reverse and drive lost of power getting onto freeway and lost of power while twice while driving .do not feel safe in this car. *tr

While driving, engine stops, lost power all power. driving on road in traffic. this occured 3 different times.

Service transmission warning came on and lost power going down hwy also stalled when starting from stoplight

Engine service light came on. while driving on the highway to our home. took the vehicle to the seller for a diagnosis. was told i need oil pressure switch replaced for $215.00. this is on a car that we have only owned for 5 months & with 39,000 miles. so we are out of warranty & according to the dealer this is a known problem but is not covered by any extended warranty. since this is known by crysler & an ongoing problem. why is there no permanent fix?

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. while driving approximately 20 mph, the vehicle stalled and lost power. the battery warning indicator illuminated. the contact had to coast the vehicle to the side of the road and restart the vehicle. the approximate failure mileage was 24,000. the manufacturer was not made aware of the failure. vin tool confirms parts not available.

Chrysler recall s55 nhtsa campaign # 16v-529 transmission unexpectedly shifted into neutral causing a loss of motive power which caused a 4 car crash.

Vehicle has had ongoing issues with engine stop start system. when lifting foot off of brake pedal from a stop, vehicle sometimes stalls and displays a "service engine stop start system" message and malfunction indicator. problem is ongoing even after multiple repair attempts.

The headlights are less than adequate. when oncoming traffic i can't see at all. it almost seems like my headlights aren't even on when i know they are. they are fine when your the only one on the road. however when it is raining or snowing it's so dangerous. i can't see a thing. and as a result i almost hit someone who was walking. i have told my dealership in one of their surveys that this issue needs to be resolved or someone will get hurt. i've told them it needs to be recalled. it's the only thing i hate about it.

Dealer diagnosed an oil leak from the vehicle oil filter housing, which is located on top of the engine, during a routine oil change. the oil appears to be leaking from a gasket at the base of the housing or the housing is cracked. oil pools in a valley, on top of the hot engine, while running, presenting a fire hazard. dealer was unable to repair for a week. awaiting repair under warranty.

The transmission is not working when the vehicle is shifted into drive,reverse, no power sent to the wheels only revs up. the vehicle also makes a grinding noise when the vehicle is placed into park and check engine light is on. an indicator states on the dash states get transmission serviced. stalled out on my way home from work had to push it about a block. calling the dealer today.

I have to complain of the emergency brake coming on by itself, its when i'm backing up and in motion, this has happened at least 7 times in the 15 months i have owned this car, second complaint is when i accelerate , the car just sits there for several seconds, i'm trying to make a left or right turn, on a highway, i feel this is dangerous in both cases.

The shifter is faulty. if i'm at a stop sign i never know if my jeep is going to stall or if it's going to thrust me into traffic. i was inches away from being hit by a semi because of this. i took it to the dealership i bought it at and they said they didn't see any problem at all and sent me on my way. now randomly my jeep will stall from park to drive for a solid 5 to 10 seconds and after in first gear i have to almost floor it to get it to accelerate. i literally went up to 5000 rpms before my jeep would even start to accelerate, let alone switch from 1st gear to second.

My 2015 jeep cherokee trailhawk has has transmission problems since the day i bought it. it has suffered from very hard shifts which slam and jerk into gear. mostly from 1st to 4th gears. the slamming is so hard it actually jerks the vehicle and is quite alarming. the next major problem with the transmission is that it randomly feels like as if "the clutch is slipping". i'll try to accelerate and it often takes a second or two before the transmission "catches" and the car will accelerate. it reminds me of a clutch slipping on an old stick shift. it'll slip and when it does finally catch it'll spin the tires, similar to "popping the clutch" in a stick shift. this is very dangerous specially when trying to pull out in busy traffic. you never know if it's gonna accelerate properly or if it's gonna slip and take a couple seconds to catch. i have had my jeep in the dealership multiple times for these issues and so far all they've done is software updates, which hasn't solved either problem. i have detailed these problems very specifically and i've been told each time that these software updates would fix the problems. however, these problems are still occurring. i drive with my wife and two year old daughter in my car and i fear that someday my jeep will fail to accelerate properly and will cause an accident.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Transmission problems and electrical problems had the car at dealership at least 3 to 4 time for over a week at the time called jeep headquarters at least 20 times and they are very bad with costumer service. i am worried about the safety for my family driving the car, since transmission issues should not be handled like that. no support from jeep capital. *tr

Severe transmission issues. purchased from mtn. view jeep in ringgold. transmission is making loud popping, shifting extremely hard, hesitates at times when accelerating. been on machine multiple times but nothing shows up on computer. started acting up around 20,000 miles. i am now at 31,000 miles and they are finally going to replace value body in transmission. issue started back in january 2016. only because i finally got a video of transmission issues. dealer is repairing jeep, but i have to pay for a loaner car. not good service from jeep.

Delayed shifting during acceleration it has shifted roughly. when accelerating the car feels like it goes into neutral and then quickly changes into 2nd gear, causing an aggressive jerking that feels like you are getting rear ended.

Transmission was jerking and locked up when i got in my car in the morning the vehicle would not get out of the parking break. i would get tons of error messages in my instrument cluster..."service park break" "4x4 unavailable" "transmission light on". i called roadside assistance to tow my car and the tow truck driver when he turned off and on the vehicle, it was ok to drive. i drove to the dealership that day and they performed tons of software updates. my jeep was returned back to me the same day. 6 days later, it happened again. i remembered restarting the car helped, which it did, so i started driving it back to the dealership. i got about 1/4 mile down the road and the steering wheel locked up and started to shut down, while i was driving! i pulled over, restarted the car and continued to drive. this time i was in the middle of an intersection making a left turn when it happened again, and almost got rear ended by a school bus!! this was a very scary moment and decided i was no longer going to drive this car. i pulled into a parking lot and called roadside assistance. the dealership had the vehicle for a week and told me it was fixed. i received a recall in the mail, "s55 - transmission may shift unexpectedly to neutral". i called chrysler and told them i refuse to drive my call until this recall is fixed. the part is not available so i've been driving a rental for the past 3 weeks. i'm terrified to drive this car again. i drive on the expressway everyday for work and can not imagine what would happen to me if the car shuts down again unexpectedly

When towing with four wheels down behind motorhome, on two different occasions the jeep will warble uncontrollably. this occurred on trips we made in june and september 2016. understand fca has a remedy but according to dealer i have to pay for the wire harness as well as installation cost?? also reading forums appears fix only allows battery to last for three hours?? this is unacceptable as well as why consumer needs to pay for this remedy. the reason i bought this jeep was for the capability to be towed behind a motorhome (safely driving it off dealerships lot).

While driving less than 10 mph, emergency brake came on thus making the car unable to steer or move.

While driving the transmission shifts unexpectedly and hard when accelerating and decelerating. it shifted so hard the other day that i though someone had hit me! the shifting at slow speeds and stop and go traffic is also rough causing jolts and rough handling. i feel unsafe driving this suv, but do not have any other mode of transportation. additionally, while traveling at 55-60 mph with cruise control on or off, the transmission does not leave 6th gear. it's a 9 speed transmission and despite trying different speeds it does not use anything beyond 6th gear.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Transmission problems for almost a year now, truck violently jerks forward on acceleration mostly from a dead stop but sometimes in motion and on deceleration has almost caused many front and rear accidents. recently on my way home from new jersey the check engine light came on indicating service transmission the vehicle lost power while i was on the parkway almost caused an accident. i pulled over and turned off the vehicle then restarted the check engine light was still on, but i regained power to drive. that lasted a minute or two then the same thing happened. truck lost power was in a fail safe mode barely drove above 30 or 40mph. what a long, unsafe trip home to say the least. i've had nothing but problems with this truck and have numerous complaints and repairs at the dealership. now it's apart of this recall and no parts are available. the dealership says this problem is the recall, but they can't fix it yet. i've been without my truck for almost 2 weeks this is awful and i'm frustrated and fed-up with this vehicle. i want out of this lease asap. and ps they put me in a dodge dart loaner care are you kidding me i drive a truck for a reason!

Five times, transmission had shifted into neutral at an intersection, emergency brake goes on, dashboard lights up and last time had to have it towed to dealership. jeep finally recalled it in august, but have no parts available to fix it.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

At times, the transmission would shift so hard that it felt like i had been hit from the rear. they had an alert about a computer problem. as i drove home, it did it again. i took it to a different dealer to see if they would have any luck. it seemed to fix the problem for a while. the hard shifting incidents were greatly reduced. then while driving home from highland, i noticed some hesitation in the shifting. a few blocks from my house, the engine light turned on and an alert to service the transmission came on. just before i pulled on to my street i felt and heard three loud bangs that again made the car jerk like it had been hit from the rear. as i took off from a stop, it felt like the transmission was slipping. it just wouldn’t go. i pulled into the driveway and when i got out of the car, i noticed an odor like burnt oil. i called royal gate and was told to bring it in. trip number 4 for the transmission. no problems on the way there. a week later, i got my car back. again, i was told that it was a computer problem. i got home and when i was backing into the driveway, i heard and felt another bang. i called royal gate again. i was told that they are having problems with the nine speed transmission. then while on my way back from an appointment, there was more slipping. on 10-01-16, i picked up my car for the sixth time. they couldn’t find anything wrong with it. i asked to speak with the store manager. while waiting, one of the sales people asked me what i needed. i told him that i was picking up my jeep cherokee for the sixth time. he laughed and said, “transmission?” the manager was too busy to talk to me. he was in the middle of a deal. the last time that i brought the car in, two of the service people witnessed all of the problems that i brought it in for. now all of a sudden, no one can find the problem.

Tl* the contact owns a 2015 jeep cherokee. while driving, the vehicle decelerated independently. the accelerator pedal was depressed; however, the vehicle failed to respond and the battery warning indicator illuminated. the vehicle was towed to a dealer, but the contact was unaware of the diagnosis. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 16v529000 (power train). the manufacturer was notified of the failure. the approximate failure mileage was 38,000.

Tires show cracks in tread on all 4 tires. appears to be dry rot cracking, this in 2 year old tires. problem was first discovered when driver side front tire continued to loose air. was advised by tire professionals that tires were not safe to use in highway driving conditions. replaced the tires at my expense since continental will not warrant second owner of vehicle. pictures are available if desired

I was driving home from work 9/20/2016. my service transmission light came on and i lost power in my gas pedal. would not go. i pulled over and put it in park. put it back in drive and it was fine for a few more miles then did it again. i drove it straight to the mechanic. the computer said it was the throttle control module. he reset it and updated it. i got it back last night. i was driving to work today nad it was fine until i got on the interstate and it did it again, light came on and my car immediately slowed down. this is not safe at all. i have read many many complaints about this issue and i believe jeep should be responsible for this. i will be trading this vehicle as soon as possible

2 problems. first. the following malfunction later caused an accident, detailed below. when driving on the highway, the cruise control would disengage, speed would drop and the steering wheel would jerk violently side to side for a moment, startling us and possibly forcing us into another lane. we thought the jerking may be due to strong winds but wanted to get the cruise control checked. this happened a couple more times in the 2h 30m drive before ultimately ending in an accident. that same trip, nearing our destination, while turning left on a single-lane off-ramp connecting the current highway to a perpendicular highway, it happened again. unlike the previous instances where there were no obstacles around, this time our car violently ricochet against both sides of guard rails. visually, the body was barely damaged but the tires and the inner assembly were too damaged to drive. second. these symptoms precede the one written of above that caused the accident. when coming close to stopping, the car would jerk forward. when accelerating from zero, the car would pause and suddenly jerk forward.a

Tl* the contact owns a 2015 jeep cherokee. while driving 60 mph, the vehicle began to violently shake. the dealer diagnosed that the brakes and rotors failed and needed to be replaced. the vehicle was repaired. in addition, on another occasion, the vehicle failed to shift properly and shifted roughly without warning. the vehicle was taken back to the dealer where it was diagnosed that the transmission needed to be replaced. the vehicle was repaired. after coming to a stop, the vehicle independently shut off. the contact mentioned that the push to start failed to restart the vehicle and the instrument panel illuminated. the vehicle was taken to the dealer where the contact was informed that the fuel saving feature was enabled and the push to start feature needed to be replaced. the vehicle was repaired. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failures. the failure mileage was 400.

Tl* the contact owns a 2015 jeep cherokee. while driving various speeds, the transmission failed and re-engaged. the check engine indicator illuminated on the instrument panel and the vehicle lunged forward. the air bag warning indicator illuminated intermittently on the instrument panel. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the approximate failure mileage was 11,000. the vin was not available.

Nine speed automatic transmission. this is a safety issue. the transmission in the lower range of gears searches for the proper speed gear and when it finds one, it jumps into gear causing the vehicle to lurch and at times causes the vehicle to over accelerate. at higher speeds, the transmission will drop into a gear with a heavy thump which shakes the whole vehicle. the really serious problem is with the transmission when using cruise control. just last week, i had the cruise control set at 55 mph and when on a downhill portion of roadway, the transmission suddenly went into a higher gear and the vehicle began a rapid acceleration. before i could hit the brake to disengage the cruise control, the vehicle was traveling at well over 60mph. i have had the vehicle in four times to the dealer and they only do computer updates and can find nothing wrong with the transmission. when i call jeep to complain, they send me back to the same dealer and nothing gets done. i think that this is a great safety issue and i feel that this vehicle will get me killed. i am a retired police officer who has driven hundreds of thousands of miles in a wide variety of vehicles having automatic transmissions and this is by far and away the worst one i have even used. final note, the computer updates installed by the dealer has not improved the transmission and has decreased my overall gas mileage by 2 mpg. kind of throws off the epa estimates, doesn't it.

Vehicle will not start. says to service transmission and park brake.

Tl* the contact owns a 2015 jeep cherokee. when the accelerator pedal was depressed, the vehicle failed to respond and rolled back in reverse. the check engine and service transmission indicators illuminated. the vehicle was taken to a local dealer (perkins motors located at 1205 motor city dr colorado springs, co 80905) where it was diagnosed that the system needed to be updated. the vehicle was repaired, but the failure persisted. the manufacturer was not notified of the failure. the failure mileage was 28,000.

This vehicle shifts extremely roughly into first gear, both from a standstill and when shifting into first from reverse. it has been to the dealership on 5 different occasions and in spite of software updates, the problem persists. since some vehicles with this same transmission have been reported to suddenly shift into neutral while driving down the freeway, i am very concerned. jeep is aware of the problems with this 9 speed transmission yet seems incapable of coming up with a solution to fix it.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v590000 (seats) and stated that the part was not available within a reasonable time frame to schedule the recall repair with two dealers (1. bob moore chrysler dodge jeep ram of tulsa, 4627 s memorial dr, tulsa, ok 74145, (918) 663-6343 and 2. chris nikel chrysler jeep dodge ram, 2920 n aspen ave, broken arrow, ok 74012, (918) 355-5000). the first dealer scheduled an appointment and stated that the part was ordered, but, a week later, indicated that the part was not available. the second dealer indicated that they would be able to provide the part, but then notified the contact that the part was not available. the dealers did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.

While pulling out of parking lot vehicle started to stall , had to pump gas pedal. this caused the vehicle to lurch forward with a sputtering effect. thought it might stall out. this has happened a few times, also when i turn vehicle off it will not start and there is no electrical operation at all. i've found i must remove key from ignition before it will restart. this instances happen at random

Transmission jerks and does not shift properly and shifts to neutral randomly. have had the software updated multiple times.

Takata recall i was driving straight about 50mph on a city street and my back windshield exploded. my rear defrost was on.the holes were directly where the defrost cords were. the cords were sticking out and the glass was gone on those two spots. the defrost cord tips are black as if they were burnt. i called the police and they noticed my windshield was pushed out and not in, so nothing could have hit my car.

The service transmission message came across the screen and the vehicle lost ability to accelerate. this occurred on an interstate at 72 mph in the fast lane.

We were sold this vehicle to flat tow behind a motor coach. on the highway the car starts to shake dangerously out of control. a death wobble. we had to come to a complete stop to get the vehicle under control. we thought we had a tire blow out. it is unsafe to tow as was dictated in my manual. this vehicle was sold under false pretense and needs to be recalled. i should not have to pay another $600 to tow this vehicle safely when it was sold to me as a safe vehicle to tow

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the vehicle accelerated approximately to 2,000 rpms when attempting to decelerate. as a result, the vehicle surged forward. the contact had to depress the brake pedal to avoid the acceleration and make the vehicle decelerate instead. the contact took the vehicle to the dealer (levanon jeep chrysler dodge ram) where it was diagnosed that the transmission failed and needed to be reprogrammed. the transmission was reprogrammed, but the failure recurred. the manufacturer was not made aware of the failure. the approximate failure mileage was 51,968. ...updated 11/15/17 *bf the consumer stated the dealer advised the consumer would get used to the vehicle's defect. *js

Takata recall - the engin indicator light came on, on my way home but disappeared the morning when i started the jeep. a few days later i drove it to a location where i stayed for 2 hours, left and got home where i stayed for a few minutes. came back out to use the vehicle but the engine didn't 'turn over' . called the service because i thought it was the battery. they re-boot the car & i let the engine run for 1/2 hr. per his instruction. the went to a drive thru and decided to head home but shortly after the jeep shuts off at a stop light. i waited 5 min then restart and headed home with my hazard light flashing. i called the dealer and got 'an available' appointment four day thereafter.

Near accident. my cherokee got stuck in fourth gear or higher. when i stopped and tried to go again, it creeped very slowly until it reached 40mph. this was during rush hour traffic. if stopped on a hill, it would roll backwards. very dangerous. the rpm's frequently went high before shifting. i just bought this a month ago. noticed hundreds of complaints on the internet about the same issue. transmission problems. many people getting new transmission after long battles with the dealer and put in dangerous driving conditions. some with children in the car. jeep in shop already. help!

Tl* the contact owns a 2015 jeep cherokee. while driving various speeds, the vehicle jerked and decelerated. the failure recurred several other times. the vehicle was taken to the local dealer (whitten brothers of ashland located at 11409 washington hwy, ashland, va 23005; (888) 459-1066), but no failures were found with the vehicle. the vehicle was not repaired. the manufacturer was contacted at 800-247-9753 and advised the contact to take the vehicle to the dealer. case number: 31826079 was provided. the failure mileage was 30,700. the vin was not available.

Driving my vehicle over the weekend while in motion on a city street my vehicle turned off and then turned back on, the vehicle turned completely off no power could not do anything the vehicle turned on and was able to continue driving. where my family and i were extremely nervous the remainder of the time while driving home. thank god i was not driving on a busy highway where this problem could have caused an accident where my family and myself could have gotten seriously hurt or worse could have killed someone in my vehicle or any other vehicle due to an accident. when the vehicle turned on again the check engine light came on and the start and stop system light came on advising to have the system checked, the rest of the time the vehicle was being driven home it constantly sounded like it was going to loose power and turn off.

Transmission went out in the middle of an intersection, was not able to move the vehicle on my own

Tl* the contact owns a 2015 jeep cherokee. while driving various speeds above 30 mph, the vehicle failed to shift correctly and moved sluggishly. the service shifter message displayed and the gear shifter indicator illuminated. the contact stated that the failure occurred several times. the vehicle was not diagnosed or repaired. the contact stated that the vehicle was recently serviced per nhtsa campaign number: 16v529000 (power train) at auto plaza chrysler dodge jeep ram de soto (located at 128/30 mo-21, de soto, mo 63020, (636) 337-7777). the manufacturer was not made aware of the failure. the failure mileage was 39,500.

Faulty engine sensors causes the car stall at anytime. was driving when stopped at a red light my car stalled and the dashboard light up along with multiple error messages. it took 15 times for my car to restart. this issue is a completely unsafe and putting the driver and passengers at great risk. currently my car is in the shop but have read similar stories online saying that this particular problem is associated with a transmission issue. many stated this is known issue at chrysler which they have done nothing to action the consumer.

Car was maintained at dealership. 1.5 years old, 31,000 miles. last oil change and service at dealership was on 5/5/2017 with mileage of 29,056. fire occurred on 6/10/2017. driving 35 mph, straight down a small hill, first got warning light that brake fluid was low, followed by abs needs servicing, followed by many warning lights all at once. gas pedal failed to work at that point, looked in rear view mirror, blue smoke was coming out of the car. coasted to a dirt lot, got out, fire under drivers side front wheel area. quickly spread to the rest of the engine compartment, destroying the car. from first warning message to pulled over was about 0.5 miles and about one minute. please note that there was a uconnect update (the first for the car) on 6/2/2017, only eight days before the car was destroyed by fire. including a picture of the engine compartment after the fire. *bf *tr

My 2015 jeep cherokee has had transmission shifting issues for over a year. it shifts really hard (jerks the whole car) and makes a loud thumping noise. i have taken it in multiple times. the dealership reprogrammed the transmission computer but it continued to happen. i have taken it in twice since then and they said the diagnostics show there is nothing wrong, and it does not happen in their test drives, so they cannot do anything about it.

The transmission bangs intermittently in varying degrees if intensity from noticeable to extreme. when the bang is extreme it feels like the vehicle was rear ended by another vehicle. it seems to occur in the lower gears when the vehicle is hot and cold. i drive harder than my wife and the banging occurs regardless of the driver. unable to identify any common factors other than occurring in the lower gears while up shifting and down shifting. i have brought is in for service 3 times. each of the first two times they were unable to dubolicate the issue. the last visit on may 24, 2017 the head service technician acknowledged the bang during a test drive. he said he would order a new transmission but first had to notify chrysler. today we were notified they had to first replace the valve body and were not replacing the transmission.

The all weather mats on the jeep trailhawk have a large ridge along the perimeter of the mat. this ridge can create a squeeze point under the gas pedal where the heel of a shoe can be trapped causing the shoe to pull of the foot and interfering with the ability to apply the brakes. this situation occurred with me in stop and go traffic while i was wearing cowboy boots. the heel stuck under the pedal and when i went to apply the brakes my boot partially pulled off of my foot and i was not able to stop causing an accident.

My car is 2 years old and has roughly 38,300 miles. the factory warranty is 36,000 miles. i purchased the car at 37,401. the part that is defective is the blower motor which cause the blower motor sensor to go bad. according to the certified jeep mechanic and the jeep customer service rep this part is normally a part that would last the normal service life of the vehicle. i believe the part is either defective. the car was moving when the defect was noticed on the highway going straight.

Tl* the contact owns a 2015 jeep cherokee. while driving 20 mph, the vehicle braked independently due to the wheels turning inwards towards the vehicle. as a result, the vehicle crashed into a ditch. the vehicle was towed to gator chrysler jeep (8040 south harbor city blvd. melbourne, florida 32901), but was not diagnosed. the insurance agency diagnosed that the lower control arm fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and sent an independent mechanic to inspect the vehicle. the approximate failure mileage was 32,000. ..updated 07/20/17 *bf ..updated 08/22/17 *bf *js the consumer stated the vehicle was traded in after repairs due to the vehicle steering being uneasy. *tr

I have recently been noticing two potential issues with my vehicle. 1) on certain occasion the vehicle seems to shift into neutral (as the rpm's rev) and then the transmission catches up a few seconds later shifting into gear. also, 2) on certain occasion the vehicle seems to have a delay in shifting while accelerating onto the highway. while neither of these issues have yet to result in an accident, i am concerned about the safety of the vehicle and those drivers around me. with the considerable attention surrounding these issues with fca vehicles, i wanted to report this complaint to nhtsa directly.

The transmission slips or skips gears. from a stop it hesitates to go. it revs high when down shifting. shifts hard a lot. we have had it to the dealer 2 times. programming updates were done. no improvement to its operation. it feels like it's going to fail soon.

When i start my vehicle and turn on the key my car will accelerate forward with a jolt. sometimes when i stop and start for a light it will quickly move forward and jerk....if i slow down the speed it will excellerate too......

Service shifter warning is displayed. all light indicators at shifter are lit. this happened at start-up and continued while driving.

I was driving about 45 mph just after leaving my driveway and a deer jumped in front of the car. when i move my foot from the gas peddle to the brake peddle in a hurry during engine warm up the power brakes do not work. i can not stop the car. i can not engage the abs or slide the tires. i push the brake peddle as hard as i can and there is no power brakes. i had the dealer service look at it 3 or 4 times and they even tried some other new cars that are the same make and model and said that they have the same problem. and that this problem is not repairable because all the jeep cherokees are the same way, only some have the problem worse. this problem is only apparent during engine warm up. it seems to be a lack of vacuum to the power brake module when you move your foot from the gas to the brake, in a split second, during an emergency stop. my car is still not correct and dealer says that all jeep cherokees are not correct. please help us jeep cherokee owners before we kill someone. thank you,

My transmission goes into neutral while in drive on the highway. there is a recall for the same make, model and year as my car, but my vin does not qualify. i hope jeep will remedy this problem which they know exists in this vehicle. *tt updated 9/28/18*jb

2015 jeep cherokee. consumer writes in regards to short circuit in power lift gate control module and electronic power steering system. *ld *js

The 9 speed transmission on this vehicle does not shift properly, especially through the first 3 gears. i have brought my 2015 jeep cherokee in for transmission issues countless times and have been told this is how this transmission is suppose to operate. i am supposed to accept that the shifting from 1st to 2nd can be delayed and then a hard shift that sounds like someone hit my car when it finally decides to shift into third or the same is true from 3rd to second. the dealership finally was able to correct these hard shifts with a software update until i realized what the software actually did. the car will now not shift into 2nd when slowing down, and when it does finally shift down, after slowing down to 3 mph, it shifts to 1st gear completely by passing 2nd gear. this causes the car to accelerate very slowly if you get caught between 1st and 3rd gear and if you press to hard on the accelerator it tends to downshift too hard causing the car to lurch forward and cause a potential accident with any cars in front of you. this had been going on since june 2015 until the software update removed 2nd gear from the downshift. since the car does not down shifts to 2nd my car takes longer to slow down as there is no help from the transmission and this can also cause an accident as your stopping time is increased, as well as additional wear and tear on your breaks.

"takata recall." accident occurred on 8/1/2015 as we were heading north on a major highway in tampa, florida. at a major intersection, a person ran a left turn light as we were entering the intersection. we hit him on the right rear of his vehicle at 45 mph. no airbags in our vehicle deployed.

Nhtsa issue 1096880. 18 apr 2017: drove out of side street onto two lane highway and the vehicle stopped moving in the middle of the road making off sounds and "check engine" light came on. fooled with gear shifter. began to move only slowly in 1st gear. headed back to my street and half way stopped moving again. pushed over to side of road and called roadside assistance. it was a very scary and unsafe position to be in cross ways of a two lane highway and can't move. decided to try and see if i could get the rest of the way to my house. couldn't go over 5-10 mph. one time rpms raised high and went back down. could not climb driveway to garage. had to leave side of the road.

My son and i were in front and side impact crash with another vehicle on 4/24/17 with significant damage but no airbags deployed in our vehicle. attached are a few photos of both vehicles for reference. we were driving a 2015 jeep cherokee and were hit by a driver who hydroplaned in a 2011 hyundai elantra. the reporting officer estimated my speed at impact was 40 mph. airbags deployed in the other vehicle but not in ours. considering the damage to the vehicle, force of impact and estimated travel speed at impact, i feel the jeep airbags failed from a safety standpoint and would like to know how to go about investigating this further with jeep. an accident report is available but did not upload due to the sensitive information contained within (vin #'s, names, insurance policy numbers, etc); however, the report can be provided under separate cover if needed.

Tl* the contact owns a 2015 jeep cherokee. while attempting to accelerate from a traffic light, the accelerator pedal was depressed; however, there was hesitation between the time the accelerator pedal was depressed and when the transmission engaged. also, on several occasions when the accelerator pedal was depressed, there was a hesitation and then the vehicle lunged forward. the vehicle was taken to the dealer on several occasions to be diagnosed, but the failure could not be duplicated. the vehicle was not repaired. the contact stated that the failure was intermittent. the manufacturer was notified of the failure. the failure mileage was 5,000.

Bad transmission; the car lurches forward when slowing down to coming to a complete stop; it also hesitates when trying to accelerate from a complete stop; i've almost been hit twice! has been doing this since i leased the car from 3/15/15 to the present! have taken it back to the dealer at least 5 times for the same problem!

Vehicle not shifting properly. will not down shift into second gear(stays in third gear) when starting up steep hills or when slowing for traffic signal that has changed to green before coming to a complete stop. stays in gear too long when entering highway on ramps, mostly when they are on an up hill incline. loud clunking sound when shifting from reverse to drive when not moving. i do not know the exact date that this started, but it was within the first year of ownership.

One morning i started the car, i heard water moving from the engine area. while, driving the car i heard a noise's like a pressure cooker sounds. once i arrived at work i walked around to the passage side to retrieve my staff. i could smelled antifreeze. i contacted jeep right away and they contact a tow company. it was drop off. the dealership worked on it for a couple days. they did pressure test for external leak, didn't locate a leak. they didn't do a internal examine. it's 2 year old vehicles already leaking antifreeze. i have my vehicle into the dealership twice but still smell antifreeze. two pressure test later nothing. i just pickup my vehicle for the second time. why is jeep vehicles having so many problem. my psi, transmission and radio making sounds when its off. jeep is a bad vehicle and it just a matter of time, humans might be in damage due to the uncaring manufacturing company that makes lot's of money of the back of working americans.

Transmission is very jerky when shifting, often fails to shift into higher gears without long pauses. vehicle seems to vibrate in lower gears

Transmission malfunction at high rate of speed on interstate, lost power and ability to accelerate while traveling on interstate. to repair a software upgrade was run on the vehicle. i have verified that no recall existed for my vehicle despite the fact that transmission software problem was known by chrysler. some vehicles had been recalled but my vehicle has not been included despite the fact that it contains the same 9 speed transmission that has failed. this incident occurred at high rate of speed on interstate with heavy traffic and caused a significant risk of crash.

Car has all sorts of transmission problems from shifting clunking slamming into gears car won't recognize that it's in park and won't turn off liftgate opens and closes by itself recently opened and smashed my garage door in the liftgate radio won't work gps says i'm in wyoming

Does not shift properly it is the trailhawk. does not downshift and sluggish. have had it to dealer 3/4 times and only 1 man said yes has issue then will not back his word. took him to hill and had to put it to floor to get it to go up and same entering highway!

Transmission problem, hard shifting. on going

Transmission had to be replaced shy of 5,000 miles. after replacement, i have continued to have the following issues. 1. car never downshifts from 3rd to 2nd. it will downshift to 3rd and then will go into 1st when the car stops. 2. on downshift from 5th to 4th at 26mph, rpm’s spike and car surges forward for a second or two until gear is engaged. has almost caused wrecks in the rain and snow. 3. when coming to a rolling stop, the cause pauses and will not accelerate when getting back into the gas because the car is in 3rd gear and not in 2nd as it should be. i have almost been rear ended numerous times. chrysler refuses to acknowledge these as a safety hazard and instead sticks to their story of that is a normal characteristic. i asked if the transmission was working as intended, why have they released so many software updates to fix the many bugs associated with their transmission. they declined to answer. i sincerely wish someone would hold them accountable. *tr

The transmission shifts rough in the lower 3 gears. the dealerships shop manager told us there is not a fix for it. there are software upgrades but they do not fix the problem. i have had one upgrade but it did nothing. the shop manager told me the newest upgrade make the transmission shift from 1st to 3rd, skipping 2nd. he also told me a replacement transmission would make it worse. 1st gear: the drivetrain engagement from a stop is ¡­ interesting. some owners say it feels like it can take a full second from the moment they step on the gas to when the car actually starts moving. and once it does start moving, it¡¯s a coin flip if you¡¯re going to steadily get up to speed or squeal some tires. 2nd gear: one of the most common complaints is how the 9-speed hangs out in 2nd gear far too long. 3rd gear: when the transmission finally shifts into 3rd gear it can be an aggressive, lurching transition. going from 2nd to 3rd gear is a great way to feel what whiplash feels like, without the inconvenience of having to get into an accident.

Jeep cherokee sport, 2015, stalls out while driving. this happens while in motion and coming to a stop or decrease in speed. both highway and city streets. this has happened numerous times over the last 13 months of ownership. taken to dealer for repairs but they can find nothing wrong.

Tl* the contact owns a 2015 jeep cherokee. while driving 45 mph, the transmission stalled and the check engine warning indicator illuminated. the vehicle was towed to the dealer, but was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 29,000.

I was driving into work and all of a sudden the words, "service transmission" came across my dashboard. i was coming up on a red light, so i stopped for the light. when the light turned green, i went to accerlate and my car would barely move. when i was able to get it going, it would only go 10 mph. i immediately pulled into a parking lot and called aaa. while waiting on aaa to arrive i started doing some research regarding the issue and saw that there is or may be a recall for this exact issue. however, i was not notified. i also see that there are multiple complaints regarding this issue from other jeep cherokee owners who have all experienced the same issue/concern. i could have been in a very serious car accident. this needs to be looked into.

Tl* the contact owns a 2015 jeep cherokee. while driving approximately 60 mph, the service transmission warning indicator illuminated and the vehicle failed to accelerate over 60 mph. the dealer was unable to diagnose the cause of the failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 11,235.

Takata recall - bad wheel bearing , loss of power, engine light. in motion!!!

Takata recall i have had my 2015 jeep cherokee (latitude) for 2yrs now. on saturday 3/11/17, it would not start and the transmission light was on. the gear shift wasn't working either. i called the dealership i bought it from because it is still under warranty, they gave me the number for roadside help to have it towed in, then after several times trying it started, while on the phone with the roadside service dpt. the next week on tue (3/14/17) it would not start again, then suddenly it did. i was close to my job so i thought i could make it, but the gears were stuck and hard to change. while pulling out into traffic the car i couldn't speed up. i could have been in a bad accident because of this car!!!! there should be a recall on this car it is not safe. i'm just glad i had dropped my 4 kids off before this happened. the dealership said it was a glitch in the transmission module, well this is the second week it has been in the shop. they cannot figure out what is wrong with it. while going to get the car seats out of it, there was a lady there with her car (same make & model but 2016) having the same problem she had only 17,000 miles on her car and the transmission went out on it. i think mine has the same problem. my mileage is under 25,000!! this is not right. if the company knows there are numerous complaints about the same issue, then there should be a recall on the car. it's not fair to consumers!!!

The transmission shift hard. the downshift is bad. very poor on gas. electric problem. air bag.

When i was looking at vehicles, the primary items i wanted in the new vehicle was a six cylinder engine so that we would have the pick-up needed for extensive highway driving. the issues existed since it was new but i have actually become concerned for my safety in this vehicle; we only drive it when we absolutely have to (ie. both of us in the household have to go to work). the engine is the 6 cylinder with the 9 speed transmission. this engine has intermittent issues where the vehicle hesitates, lurches, and jumps. sometimes when accelerating from a full stop, it hesitates several seconds, and then when it does respond the tires squeal and the vehicle lurches forward from the transmission not engaging as it should. sometimes it is a milder response where it is just a hesitation due to delayed shifting. more recently, now the engine is not downshifting and the engine revs and doesn’t want to downshift. i no longer feel safe driving this because it is so erratic and i constantly wonder what it is going to do next. every time we take it to the jeep dealer, they update the computer and send us on our way. the software updates do not help. we have asked them to drive it and they have told me they don’t experience anything wrong. it wasn’t until we went to write this letter that we realized that the service orders don’t record the fact that we have asked the jeep dealer to look at this issue every time it has been in the shop with them. which indicates to us that jeep is trying to hide from this issue. the amazing thing is that if you go online and start researching issues with the jeep engine that has the 9 speed transmission, thousands of people are having the same problems as we are having. the sad thing is jeep continues to make the engine with the 9 speed transmission and the issues don’t seem to be fixed. to me that is blatant disregard for the consumer.

Tl* the contact owns a 2015 jeep cherokee. while driving 65 mph, the check transmission and service engine warning indicators illuminated and the vehicle decelerated to 45 mph. the vehicle was taken to a local dealer (metro jeep located at 650c memorial dr chicopee, ma 01020 877-220-8331) where it was diagnosed that an update was needed. the vehicle was repaired, but the failure persisted. the manufacturer was notified of the failure and opened case number: 32118538. no further assistance was provided. the failure mileage was 25,240.

Blue ox bx1136 version 0 baseplates were used on this car to pull it behind a motorhome. the baseplate design placed excessive stress on the jeep's aluminum frame components that resulted in their welds to fatigue, crack and fail and increased the probability that the jeep could detach during towing. a detached car is a significant hazzard to vehicles and people. blue ox has since revised the design of the baseplates to reduce the stress applied to the aluminum frame components, but did not notify me of the design revision. i only learned of the revision after my frame components had failed and i was at significant risk of losing the car during towing. in addition, i have inspected one other cherokee using the same design baseplates and found that their aluminum frame components have failed similar to mine. i believe that blue ox needs to immediately notify all owners of the bx1136 original design baseplates and issue a recall.

All of my problems started august 30, 2016 in national city california. i went out and started my car for a trip back to yuma, as i put it in to drive i got three loud noises like the car had been hit with a sledgehammer, i also had a loss of power. i had it towed into ????? chrysler with transmission problems. three days later they told me i had a bad one-year old battery. by the time i got out of there it cost me over $500. the battery did not solve the problem. i did not have the noise anymore but i had shifting problems. (36294 miles) my first time in the shop at ?????? was october 11, 2016. followed by five more times. as of now it has been in the shop 19 days for transmission problems. not making any progress. last time in i took the drive with the transmission tech. i felt a little insulted. i brought him up to date of what has been happening in the past. i told him the problem we are having now is loss of power and hard shifting taking off from stop lights and stop signs. i told him i did not have any problems at highway speeds. the test drive consisted of a high-speed run down 32nd st. i pointed out to him a couple of hard shift his reply was this is normal for a nine-speed transmission. i have talked to a lot of people that have nine speeds and i totally got to disagree that that is normal.

While driving from a cold start, the car would suddenly stall and a message would pop-up indicating "shift to p and select desired gear" along with the battery light indicator. the car would then need to be shifted into park and attempt to restart, which would take at least 2 restarts before the car would start. this occurred while driving, first on a suburban street and then on the highway.

Whie driving i noticed shifting was pronounced. took jeep for servicing. transmission light came on at service station , they ordered me a rental car and had my car for 5 days. said they put transmission module on, one week later i was in a parking lot i put my car in reverse and heard loud clunk, service transmission light came on and stayed on. i took it back to service providers and it is still there.i have a rental car again

At 17,000 miles, i started having issues with my cherokee. the first time the engine of the vehicle stalled on me, i was on my way to work. i powered off the engine and it successfully restarted after one attempt. i brought it to my dealership later that day to find out i was "out of oil", this was roughly 2500 miles into my most recent oil change (which is projected for 5000 miles). i was disappointed, due to the vehicle being a year old. the dealership added some oil and i was on my way. shortly after, i started noticing the engine would rev to high rpm's when the vehicle was stationary, the rpm's would increase drastically when breaking, the vehicle would jump between gears 1-3, making increasing your speed extremely difficult as you never knew when the vehicle would actually take off. my dealership was "unable to duplicate " this issue, and i was sent on my way. fast forward 9 months, and my vehicle dies on me as i am leaving work. however, this time, it took multiple attempts to restart the vehicle. i was finally able to start it by putting my foot on the gas, and any time i took my foot off of the gas, the engine would stall. i drove with two feet to the dealership that day, and found out once again i was "out of oil". the dealership recommended an "oil consumption test", which means bringing your vehicle to the dealership at various mile markers (500,1000, 2000, 2000). at this time, they would check the oil levels and refill any lost oil. through this, i found out my vehicle was "burning through" 1 quart of oil every 666.67 miles. chrysler guidelines say a vehicle of my specifications should use 1 quart in 2000 miles. this vehicle is a beautiful death trap on wheels, and such a disappointment to jeep lovers everywhere. stay away.

Transmission does not shift properly. starts out in 3ed gear going 5mph then will slam hard into a lower gear. i am on my 3rd case with corporate and still not fix. been to 2 differ.ent dealers for repair/fix trouble all stared when they did the r01 software update.

Right rear passenger (outboard) seat belt fails to engage. will not latch.

Transmission shifts hard. lags at take off, several seconds before it catches a gear, and down shift hard when coming to a stop. vehicle jerks to a stop. when depressing has pedal to take off, it can be 2-4 seconds before gear catches, causing dangerous close calls, from oncoming vehicles. happens daily after recall for a/c hose was fixed. told vehice would relearn our driving style. now it's dangerous.

Tl* the contact owns a 2015 jeep cherokee. while driving various speeds, the power train failed to operate as intended. the contact stated that the vehicle shifted improperly between second and third gears. while stopped at a traffic light, the vehicle remained in third gear. the vehicle was taken to the dealer to be diagnosed. the contact stated that the power train software was updated on five occasions; however, the remedy failed to repair the failure. the manufacturer was notified of the failure. the approximate failure mileage was 75.

My jeep cherokee latitude 2015 accelerate it self . it's under warranty and the dealer can't solve the problem. when the rpm come back to 1000 you can feel how the trans jump and the car accelerate it self.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

When 2015 jeep cherokee front windshield wipers are turned on, the instrument panel lights dim. the vehicle was in motion on an interstate highway. maybe an electrical problem...unknown. this has happened several times, last being september 17, 2016.

I was driving down the freeway when my service transmission came on and my vehicle instantly lost power and started jerking and grinding. due to being on the freeway i almost got into a wreck with both of my kids in the car. i am not happy with this due to the dealer not having any parts available to fix it. i drive 40 mins to work and back and i now do not have a safe car to drive. very disappointed wih this car and i want something done asap. i will not be associated with jeep anymore. if something would of happened today i would definitely file a lawsuit.

The transmission on this vehicle, cherokee trailhawk with 13k miles is very dangerous. like others, i have been to multiple dealers numerous times for transmission software updates which seem to fix the problem but the problem seems to be relearned by the computer and comes back worse than before. now there is a transaxle issue where all power can be lost while driving. this vehicle's transmission is bad enough with the constant lag, jerking and hesitation but now this unrepairable transaxle issue is making it very hard for me to even want to drive this incredibly unsafe vehicle. dealers say 9 speed transmission just work this way but this is the worst shifting, most dangerous vehicle i have ever driven. i am very disappointed in this jeep product and worry about anyone driving my vehicle.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Recall s55, transaxle wire harness - we are being compelled to continue to drive a vehicle with a major safety defect. for takata airbags, the dealers brought the cars in and issued rent cars (at their expense) until the repairs could be made. why is this same practice not being followed? i received notice in the mail today so am using this date.

Transmission lunges, clunks and jerks. horrible 2 updates and 2 relearns at one year old already. the 1st gear does not seem to engage all the time right away. the 5th gear clunks , lunges or slips.

Jeep cherokee recall s13 see letter attached. vehicle was represented to be capable for flat tow at purchase. recall a year+ later required modifications in order safely to do so. fca is requiring owners to pay for modifications.

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available. parts distribution disconnect.

Currently my 2015 cherokee trail hawk is at the dealership with an unknown powertrain issue, the check engine light came on thursday. the transmission in not so few words feels very gummy with not a lot of power in between gears. when coming to a complete stop and then accelerating the transmission will hesitate and not shift or have any power! when there is on coming traffic it is very dangerous at times. it will lurch forward when downshiftng and coming to a stop. the transmission will have very hard shifts at times or very soft shifts. it is very dangerous. *tr

Tl* the contact owns a 2015 jeep cherokee. while driving, the gear shifted in neutral independently and all the warning indicators illuminated on the instrument panel. the failure recurred three times. the vehicle was taken to a dealer where it was diagnosed that the wiring harness and the transmission module needed to be replaced. the vin was included in nhtsa campaign number: 16v529000 (power train). the manufacturer was notified of the failure. the approximate failure mileage was 18,000.

The jeep lunges and surges at any point of a drive. while in reverse the jeep acculturates without having my foot on the gas. the jeep will go from 1k rev to 2k without foot on gas. this has caused a fender bender. jeep has updated the software 4-5 times and now says it drives the way it should

Tl* the contact owns a 2015 jeep cherokee. while driving at an unknown speed, the transmission failed and the vehicle would not accelerate. the check engine and abs indicators illuminated. the vehicle was taken to a dealer, but was not diagnosed nor repaired. the manufacturer was notified of the failure. the failure mileage was 11,772.

When u pull off you feel a shake or vibration for the first 15 second then it drives normal i have took it to the dealer ever since i purchase the vehicle in it still not fix im very unhappy with this problem i brought it back to the guys who sold it to me the next day in they told me that how it suppose drive its a new car it didn't sit well with me so i brought back in one of the mechanic said they feel what i'm talking about they will see what they can do in still no good out come

I previously filed a complaint in december, 2015 regarding the automatic braking system applying the brakes for no reason. in january, 2016, the dealership replaced the braking system; however, the car has braked automatically on two separate occasions since they were replaced. third time april 1st, 2016 while backing into my driveway, no vehicles or objects around. took into dealership, dealership stated no problem found and that was normal braking (this is not normal braking). fourth time on august 29th, 2016, again, while backing into driveway with no vehicle or objects around. taking the vehicle back into the dealership on 8/30/16, this is the 4th visit to the dealership for this issue.

Traveling on highway at approximately 65 mph about 1 hour into trip, vehicle started emitting transmission warnings and parking brake malfunction and saying to place the car in park. vehicle lost ability to accelerate even though the vehicle was in drive. vehicle only has 11,000 miles on it. driver was able to coast to the side of the highway. placed car in park and restarted - errors still emitting and shifting in to drive caused the car to jolt. tow truck was called.

While driving down the road at 50mph with my trailhawk edition jeep, the roof rail bar ripped out of the roof of the car sending my kayak rack and 35 pound kayak down the center of the road. chrysler/jeep states they are not led to believe the incident was a manufacturing responsibility. lives could have been lost. the jeep dealership tried to tell me they found documentation that the rails are not to be used unless they have a manufactured crossbar with a maximum weight of 150 pounds. my kayak rack has a crossbar and the weight of the rack was maybe 15 pounds and the kayak itself was 35 pounds. there was no where in my owners manual that states i cannot use my roof rails. only a safety statement saying nothing should be screwed into my roof for airbag and safety purposes. even with manufactured crossbars they wouldn't be able to screw into my roof so they would not have held my roof rail into the roof. the roof is very thin and there are clear holes where the bar completely ripped out of the roof. if there was a vehicle behind me people could have been very hurt. chrysler sent an investigator to do a report on the vehicle they sent me a one paragraph letter stating they decline any assistance associated with this incident. safety concerns for other people on the road and other jeep owners was not addressed. at the time of the incident i was on a back road going 50 miles an hour with no wind gusts or any reason for this to occur. this incident occurred on august 7 and even though it was reported to the dealership on the eighth i have received no help. i am attaching photos of the kayak safely mounted on the kayak rack the day before the incident and the damages to my car.

I have had all kinds of electrical issues with my 2015 cherokee trailhawk 4x4 and this all happened after they did 4 upgrades on my computer at dealership, when picked up suv the check engine was on, took back to dealer and they said they flashed it what ever that means. the check engine disappeared afterwards, i have had issues with it lunging when letting foot off brake due to the auto on & off feature and just recently was driving and the air bad light, traction light, 4 wheel drive and check engine light came on i pulled over due to this and when putting in park felt like someone rear ended me in which they didnt, the 4 wheel drive light comes on with message that four wheel drive has been disabled contact dealer, that started it all that morning. then all the other lights illuminated and beeping, i took to dealer in richmond ky and they brought out the scanner and scanned it and printed off several things that was coming up then advised me they couldn't do anything to check vehicle for 2 weeks i then called lexington dealer and they said bring it in, i had it towed to lexington dealer, now they say they cant get it to duplicate anything. well now this is the issue i have intermittent electrical issues that deems this vehicle unsafe to drive because it is can shut down as others has said or catch fire or accelerate on its own etc. there is definitely issues with this vehicle that no one can explain. i have ask dealership to contact jeep mfg/chrysler to see about what they say its very scary having a vehicle that you cant trust to be safe in. its already had me rear end a car by the lunging after you let off brake now this... i just feel unsafe in my new vehicle.... i purchased this vehicle to to be a safe one. and its definitely not safe due to being intermittent electrical issues. dealers doesn't have a clue about the electrical malfunctions of these cars.

The car has transmission issues. while driving the car down a city road it somehow shifted itself into neutral prompting me to place the vehicle in park before selecting drive again.. i have also had major issues while trying to merge on the highway, in which the vehicle would not shift past first gear, causing the car to get up to 6k rpm on the engine before having to completely let off the gas and wait for my speed to get below 15 miles and hour to reaccelerate in order to get the car to shift into second gear. traffic was going 70mph and i could not get the vehicle to accurate to get up to speed due to the transmission issue.. i have on 3 different occasions taken the vehicle to the dealership with complaints about the transmission and they state they are unable to duplicate the issue, and no codes have been called out showing the issue (per the dealership) however the car itself has told me i needed to shift into park while driving. i have been lied to by the dealership stating they have driven the vehicle and were unable to duplicate the issue however the mileage in and out which are listed on their paperwork are the exact same number.. frustrated that this transmission issue is completely unchanged since i bought the car less than 1 year ago, jeep refuses to assist with anything more than a software updates, and i am directly placing myself and my children in harms way and risk of an accident everytime i get behind the wheel, as it is unpredictability of if the vehicle will shift correctly or place me in a dangerous situation

2015 jeep cherokee with active drive ii. wobbles when flat towing under certain conditions. apparently there is a fix for this that was supposed to be complimentry as it is a safety problem. fac has not informed their dealers of this. they want cost of part and 4 hrs labor to repair. the vehicle i bought says place transfer case in nuetral and tramsmission in park and tow.the vehicle i got requires an accessoree kit to fix the problem. fca should be paying for this

9 speed transmission is unreliable and very rough to drive. won't shift up when it needs to, on occasions slams into gear especially from 3rd to 4th jerking the vehicle when it does and downshifts roughly. the software has been updated twice but problems remain. dealerships say that there is nothing more that can be done. this has been ongoing over the life of the vehicle.

At low speeds, typically taking off from a red light, the transmission wobbles (seemingly in second or third gear.) the transmission lags horribly, sometimes causing unsafe situations where acceleration is a necessity. you can't predict the acceleration in this veichle. there is an rpm spike when downshifting causing the car to accelerate up to 15 kmh (even on cruise control) the transmission "clunked" as it was downshifting going uphill accelerating. experiencing rough idle upon 1st start, and if in drive or reverse, if your foot is not firmly planted on the brake, the car will lunge forward (or backward depending on if in d or r.) respectively with the rpm. with this many complaints, you can't ignore this is an issue which needs to be dealt with.

While driving on a main blvd the jeep suddenly locked up much like the e-brake being appled, lots of weird noises. dash lit up with check transmission, brakes, and engine warnings. almost caused a major accident. turned car off, let it reset and was able to continue. happened again three days later. had jeep towed to dealer. this car is a death trap. working on a resolution with dealer.

Tl* the contact owns a 2015 jeep cherokee. when the contact turned the ignition key to start the vehicle, it failed to start and the emergency brake stiffened. the vehicle started after several attempts and made a loud noise. an error message displayed on the instrument panel that read, "place the vehicle in park and then select desired gear", "service park brake", "service transmission". while driving approximately 15 to 20 mph, the gear suddenly shifted into neutral by itself and would not accelerate. the contact stated that the noise sounded and felt like the transmission was going to fall out of the vehicle. the failure recurred. the vehicle was taken to the dealer where it was diagnosed that eight modules needed to be updated. the eight modules were updated, but the failure recurred. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 16v529000 (power train). the manufacturer was not notified. the approximate failure mileage was 13,000.

The 9 speed transmission is unreliable and dangerous. the transmission does not engage when starting from a stop. the engine revs and then several seconds later the transmission engages and lurches forward. the delay puts you at risk as you enter traffic. additionally, the transmission will suddenly shift when you are coasting and accelerate 10-15 miles per hour faster. i have had the car into the dealership 5 times to repair this and nothing changes. flashing the software does nothing. i have filed a lemon law claim with the state of ca and have an arbitration meeting scheduled in september.

The 9 speed zf transmission is downright dangerous! often it will not shift properly when accelerating. this has led to several instances where an accident almost occurred. also has very hard shifts and once there was no downshift and the vehicle slowed when it should have been accelerating.

We own the 2015 jeep cherokee sport that self accelerates with great force and also has horrible lagging issues taking off from a stop. the lack of acceleration which happens randomly is very scary! i have taken my jeep in several times which in most cases it is rarely driven and given back to me with barely any miles driven on it to have the problems present themselves. our jeep has been in for weeks at a time. started lemon law but because the jeep dealership hasn't recreated the problem (due to car sitting parked in their parking lot), jeep will not acknowledge the very frightening problems. these alarming issues have not been resolved even with extended amounts of time at dealership in service department (5 days, 10 days, etc). very scary!!!

2015 jeep cherokee sport - 12k miles - car accelerates after taking foot off of gas pedal. contacted dealership - service manager and was told that this is a known "characteristic" of this vehicle. what? you mean a problem !!! dealership will not do anything. i contacted chrysler and opened a case record with them. this is clearly a safety issue and needs to be address.

The transmission is never in the correct gear. when slowing down and then accelerating (like when turning left), the transmission is still in gear 6 or 7. it should be in 2 or 3 so that the vehicle can accelerate. judging when it is safe to make a turn is impossible.this frustrates me and people behind me. it is a also a safety issue. also, when i am accelerating from being completely stopped, the vehicle is rarely in gear. after pressing on the gas for a while, it finally decides to shift out of neutral and you either go super slow because you are in a high gear, or squeal tires. also a safety issue. i have taken it in twice. jeep acknowledges what it does, but will not fix the problem. they say that it may not be functioning like i want it to, but it is functioning by jeep design. nine speed tranny for a 3.2l v6. it doesn't work. it is completely dangerous and ridiculous.

I had to had my transmission replaced at 8000 miles, after a short period of the car shifting hard and slipping (less than 2 days). they tried to replace numerous parts that did not fix the issue. at 52000 miles i began having hard shifting issues again. the next day i got a service stop/start technology warning light. the next day the light came on again and had rough idol, service engine light came on. i took it to the dealer (key chrysler, xenia, oh) they replace an ignition switch yet still can't figure out the problem. the shifting issues occur mostly during two scenarios, accelerating uphill, the transmission would slip and then shift hard. second would be if you have to decelerate (slowing down for red light), then have to accelerate without stopping (red light turns green) the car would hard shift. this was the same issues that preceded taking the car to the dealer for service and car not working properly. the first incident caused the car to go into "safe mode" which nearly lead to me be involved in an accident as i was crossing an inetersection and was unable to drive more than 10-15 mph, creating a very unsafe situation. i put the approximate date (as best as i can remember) of the first situation below. the second occurred on 8/7/16 with around 52000 miles on car

I have a 2015 cherokee trailhawk 3.6l v6 love it except for the issues. this is my very first and very last fca jeep product i will own unless this vehicle somehow becomes reliable. at 3,860 miles while driving my power windows failed it will not go up or down and my blind spot monitor which i paid extra for and depend on for added safety failed at the same time. i was heading to work and my windows will not operate and is stuck in the down position in a parking lot for 8 hours hoping no one would try to break in my car. now my vehicle is at 13,600 mile and i'm starting to experience all the other owners transmission failure issues, but mine haven't happen enough for the dealer to attempt to fix it. while driving, the transmission will get stuck in a low gear and will not change even after heavy acceleration and then after about 6 seconds it will suddenly change and lunge forward. other times the transmission will get stuck in a high gear and when i try to accelerate it will not drop a gear to accelerate and my wife avoid highways because she is afraid the vehicle will stall on an entrance ramp while merging. another issue is when reversing from a cold start and then putting the vehicle in drive the vehicle seems to get stuck in either neutral or reverse because it will not go forward until i really punch the accelerator and then it will lung forward. my last complaint about this vehicle is minor but still and issue. the power lift gate will sometimes get stuck and not open until i try it a few times.

First occurring in the fall of 2015, the power lift gate failed to latch. it would no longer respond to attempts to open it electronically, and instead remained unlatched. any pressure placed against the lift gate from the inside raised the lift gate. we had it serviced, the problem seemed to be fixed, but as of 6 august 2016 we are experiencing the same problem again. this problem is unique and unrelated to the recall issued in december of 2015. with three dogs that ride in our vehicle with us, we absolutely cannot drive with a lift gate that doesn't close. additionally, the engine lags dangerously behind acceleration sometimes, like when driving through an intersection. it will start to accelerate, then the transmission seems to disengage, and the vehicle loses power completely for a few seconds before the powertrain engages again. we've already almost been in two accidents because of this problem.

The transmission shifts super hard every time it shifts.

I purchased a 2015 jeep cherokee trailhawk in february of 2015. it was running fine until i took it in for a recall and a software update. when accelerating from a stop or yield, the jeep hesitates then it will lunge forward. on december 8, 2015, i took the jeep in for a recall, there was also a software update. after that date my vehicle was never the same. prior to december 8, 2015, i had no complaints about the transmission. we have taken the jeep back to the dealership december 29, 2015, february 12, 2016, may 23, 2016 with our concerns being completely ignored. in june of 2016 i contacted chrysler and was instructed to take my jeep back to the dealership. the dealership had my jeep for 2 days and i was told the problem was fixed. it was not! it continues to lunge forward. i no longer drive it on the highway because when i am merging into traffic, it hesitates and i have had to pull off to the shoulder. i would like to be able to enjoy the vehicle that i have invested so much into. after being told by the mechanics and the manager of the service department, that i just don't know how to drive....it is good to know, i am not the only one with this problem and hopefully it will soon be fixed

My vehicle jerks forward after stopping, increases speed while slowing down on a hill, feels like the transmission is going to shoot out from under the car. i feel very unsafe driving it.

While driving on street car just died and slowly came to stop.very dangerous.tried restarting would not start.unknown what is wrong with car that stops when driving and will not start again right away. after car sitting awhile and a few attempts to start it, it starts again only to stop while driving again.

2015 jeep cherokee transmission: warning light four wheel driving system unavailable service required! when driving the transmission would shift through 2nd gear and get stuck there with very high rpms, then slamming into third. (city street & highway) it accelerates when downshifting. normal driving, no power. while driving loud whining sound from under the suv. when stopped and in drive and turning on ac or heat, the rpms would drop below 1k and the suv would automatically increase the rpm causing it to lurch forward. transmission shifted randomly. the dealership we leased the jeep from replaced/reconfigured the drivetrain control module and flash programmed the ecu. they replaced a defective transfer control motor. they checked wiring harness and called a regional technician. all of these "fixes" failed after an extended test drive. rt 46 chrysler, jeep, dodge said they now need to replace the transmission control motor. the car has been at their shop for almost a week. chrysler corporate said they will not cover consequential damages due to defective parts under warranty. the sales manager at rt 46 chrysler jeep dodge would not take our 2015 cherokee as trade in for a new suv because he called it a lemon. this vehicle is unpredictable and unsafe while driving. the dealership we leased the cherokee from doesn't even want it back.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the vehicle used up a quart of oil every three thousand miles without warning. the dealer diagnosed and performed an oil change. the technician noted on the invoice that the oil filter was loose. the failure recurred. the manufacturer was not made aware of the failure. the failure was not remedied. the failure mileage was approximately 41,633.

While driving at full speed on i-10 west, my jeep cherokee came to a full stop forcing drivers to steer around me so as not to rear end me. it's done this 5 times since suaturday the 18th of february. it says the vehicle must be in park before releasing the brake.

My 2015 jeep cherokee burst into flames a week ago. i have no idea what the cause was as chrysler will not investigate it. the car was a total loss. as i was driving, the passenger in my car smelled smoke. we quickly got out of the car as we then saw smoke pouring out of the hood and within seconds it was it flames. ...updated 02/23/17 *bf.. updated 03/01/17 *bf *cn

Service light for transmission will illuminate when on the expressway. if you slow down car will jerk and make a loud clunk noise. when resuming acceleration this noise has to happen. the light goes off at times

Transmission bucks and lurches. slow to respond to gas when pulling out. looks for a gear while driving in traffic. dangerous to drive not knowing what the trans will do or not do. took it to 2 different dealers and they claim no problems. the updates do not correct the issues. it has been in the shop & times for this ongoing problem. i'm paying for a lease and rarely drive it after 2+ years of ownership 10970 miles on it. i don't trust it for a long trip any longer.

Transmission jerks slams in gear doesn't know what gear it should be in hesitates when stopped then goes into gear doesn't know what gear to be in on the highway takes to long to go into passing gears

My vehicle continuously "cluncks" when shifting between certain gears. happens daily now and is very unsettling because there is a loss of power/acceleration when it happens. started when shifting between 3rd and 4th but now does it from 1st to 2nd. dealership is well aware, say there are about 2-3000 jeeps out there doing the same thing but they won't fix it because the check engine light doesn't come on and they don't know which part is broken/failing.

While pulling out, into traffic, my tire caught some icy slush. it started to spin. as i was already on the road in traffic, i gave it more gas to go. the engine revved. i noticed the rpms had pegged around 6000+. i noticed no traction control, at least not how i have felt it in other vehicles. i finally got out in traffic. this is when my car went haywire. the dashed flashed a warning that my car was going into safe mode and would be shifting to neutral. then there was a loud clunk and it felt like i got hit from behind. i did not, although i'm sure the person i pulled in front of would've like to have hit me, as he was blowing his horn at me and flipping me off. my car was now in neutral and couldn't go anywhere. i pulled to the side of the road. as i came to a stop my car engaged the parking brake. i was panicked and scared. i turned off my car. i called my husband. i tried to restart my car. it restarted but i could not disengage the parking brake. the check engine light came on. the traction control light came on. the brake light came on. my husband showed up and through trial and error he found out that he could only disengage the parking brake if the car was in neutral. he drove it around some and it seemed fine. i drove it to work, with all those dash lights still on. i called the dealership and got my car in. within 2 days the dashlights had turned off and everything seemed to be normal. i took my car in and since there were no lights on at that time they couldn't diagnose anything. they told me it was a safety override and i just needed to learn to drive it. (i was livid, as i have had many problems with the transmission) a vehicle should not shut down in traffic. luckily i was on a rural road when this happened. i couldn't imagine what could of happened if i was pulling out across 5 lanes of traffic or merging on to a busy freeway. this is unacceptable.

I have a 2015 jeep cherokee sport 2.4l 4cyl. i bought it new in september of 2015. the original warranty is for 36,000 miles and at 41,000 miles, my check engine light came on. the jeep would not warm up and blew luke warm air on the hottest setting. there was also a dripping sound heard from behind the front dashboard. before i had the opportunity to take it in to the dealership for diagnosis, the electronic throttle control (etc) warning light came on. driving your jeep with the etc light on could lead to the complete engine failure. i took my jeep in on saturday to the dealership where i purchased it and they were unable to conduct a diagnosis because they only had limited staff there for the weekend. therefor i had to continue to drive my jeep for multiple days. i returned on monday and they charged me $80 to run a diagnosis. the result was a faulty thermostat. they informed me they could fix it for $550-$600 dollars. they also informed me that the part was on backorder of more than 50,000 parts across the nation and it would take a couple weeks to have the part delivered. i ordered the thermostat housing part at a cost of more than $60. the part is only $20 on-line from their part distributor, but they marked it up another $20 and charged another $20 for shipping. i was informed it would take 4 hours to replace due to its location at $118 an hour, plus the cost of coolant. since i have been waiting for my part, they would not provide me a vehicle and therefor my jeep has overheated multiple times. with over 50,000 parts on back order and this being a jeep manufacturer's defect, there should be a recall at no cost to the consumer.

The transmission does not automatically downshift out of 3rd gear when coming to a stop or at a brief stop resulting in loss of power at take off. trying to accelerate from a stop while in 3rd gear results in significant delay in power. this hesitation is similar to stalling which is very dangerous when pulling into traffic. jeep has stated that this is normal and that you must always come to a complete extended stop before the transmission will down shift. this is not feasible when a complete stop is not necessary or required like when a light changes to green when you are coming to a stop, or you are merging into traffic with a yield sign. this is an accident waiting to happen, or is already resulting in accidents that are classified as your vehicle didn't yield to right of way, even though this stall like scenario is the primary contributor.

While going up a steep hill,it makes a thump/bang when shifting between 4th and 5th gear automatically. it does not happen all the time. you can actually feel a vibration through the floor boards when it happens. it also hesitates slightly when it occurs. the noise it loud enough that even if the radio is on it can me heard. my wife in the passenger seat also made comment that she heard the noise and felt the vibration. auto transmissions are not supposed to shift like this. i was told recently that is characteristic of the vehicle to shift ruff between those gears but this is more then just ruff shifting. it also accelerates on it s own when you leave off the gas on it's own and not slow dpown lie it should

Vehicle is unsafe to drive. transmission doesn't not function properly. dealer is unwilling to help. i have taken it in multiple times for software updates and for check ups. there are harsh shifts, wobbles , delayed reaction when gas pedal applied. jeep has advised there is no fix. when making a turn , and gas is applied, nothing happens. causing to sit in the middle of on coming traffic. extremely jerky . unsafe

We purchased this vehicle as a “certified pre-owned” and felt confident that since it was “certified” it was in excellent condition. we have owned the vehicle since august 2016 and have had numerous issues with the transmission. we have taken it to our local jeep dealer/shop and they said they can’t find anything wrong with it. they have performed two system updates and thought that might be the issue. when taking off from a stopped position or slowed/almost stopped position the transmission has a pause. on numerous occasions we have almost gotten hit because the transmission paused. we have also had occasions when it will pause and then just kick in and take off like someone stepped all the way down on the gas pedal. even though i have been told by the jeep service department that this is “normal” i feel this is anything but “normal”. this vehicle is an accident waiting to happen and i do not feel safe driving it. *tr

Tl* the contact owns a 2015 jeep cherokee. while stationary, the vehicle would not downshift and remained in third gear instead of first or second gear. the contact stated that the vehicle seemed as if it wanted to stall. there was not enough power to the vehicle upon acceleration from third gear. the dealer replaced the pcm, but the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 46,677.

My 2015 jeep cherokee spontaneously caught fire with absolutely no warning. i was driving when i smelled smoke and within 10 seconds, the engine burst into flames. i have only had this vehicle serviced at the dealership and i have had all the recalls addressed. the car is a total loss and neither the dealer nor chrysler will anything but say they are sorry...updated 02/23/17 *bf updated 03/01/17 *bf *cn

I have a 2015 jeep cherokee latitude, 6 cyl. ever since i drove it off the lot, if at a complete stop and accelerate to enter traffic there is a noticeable long pause when i gun it. many times i have had to pull to the side to avoid getting hit. also when accelerating on the expressway when hitting the gas, the vehicle pauses before accelerating. this also has caused near collisions with other vehicles due to the long pause before finally accelerating. i have told the dealer about the problem everytime i go there for an oil change. they have updated the computer system many times with no results on fixing the problem, they tell me that i am not the only one with this issue. the 9-speed transmission has a lot of problems i am told, and they still have yet to find a real solution. someone is going to get killed thinking they can pull out in front of traffic only to find the vehicle has a long hesitation before accelerating. i was planning on giving this car to my son, but there is no way i would let him drive this vehicle with the above mentioned issue. the dealer has too long ignored, or are ignorant of this potential life threatening issue with acceleration problems. other than that issue the vehicle has been decent. *tr

On going document issues with the 9 speed automatic transmission. there is jerkiness, hesitation, stalling during acceleration from a stopped position. there is also hard shifts, lunging, and unexpected disengagement. transmission continues in low gears wanting to shift but does not causing increased rpm's and uncertainties.

Tl* the contact owns a 2015 jeep cherokee. while driving 45 mph, the transmission began to shift improperly and hard shifted intermittently. also, the steering wheel vibrated without warning. the vehicle was taken to the dealer where it was diagnosed that the transmission and the steering column needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 1,200.

Vehicle is hesitating to find appropriate gear at very low to low speeds (0-20 mph). the result is the absence of smooth transition to the next higher or lower gear and frequent abrupt lunging of the vehicle in a forward direction. this seems to pose a safety concern for vehicle occupants and pedestrians in situations which involve parking and/or pedestrian right of way. this happens repeatedly and not only on date indicated below as required by this form. *js

We had just parked the jeep about 15 minutes before we had to leave again. we unlocked the vehicle, put our child inside and closed the door. when we tried to open the driver and passenger doors, the jeep locked up and would not let us in to get our child. we were in august, and it was hot out. we finally pulled the battery and was able to get it open. the end result was the computer module needed replaces on a 6 month old vehicle. even though the module was replaced, the jeep has started to do the same things again. we can not have our children locked inside the vehicle for extended periods of time if the jeep decides to lock them in. the warranty is now up on the vehicle and we are not able to financially replace the computer module.

Transmission trouble with only 18000 miles. service transmission warning displayed. initially at dealer told the update would not fix problem but then they were able to magically fix it with an update. very concerned since multiple reports on nhtsa with similar fixes that did not work and car suddenly stopping. service departmnent did not feel that my family's safety or the multiple complaints stating this fix did not work.

Vehicle develops what is know as the death wobble when being tow 4 wheels down. this death wobble develops at 55 to 65 mph and shakes the motorhome and the car until you come to a complete stop. see youtube https://www.youtube.com/watch?v=fwguajaeeci&sns=em

Purchased brand new- at 20k miles had to have the gear shift motherboard replaced after the vehicle began to jolt when driving almost causing a wreck. it would jolt when coming to a stop or taking off. i was told it was the electrical component not relaying properly to tell the car to shift gears and what gear to shift to. i read several online forums where hundreds of people were having the same issue. that was in aug of 2016. now im having to take it in again because the check engine light is on. i do all maintenance service on time so not sure what the issue is this time but very upset that my 1st brand new car and i am experiencing issues so early on. once i take it in for the check engine light i will update this to reflect what i am told is the problem. *tr

I drove 365 highway miles, the last 20 of which were on winding uphill mountain roads, stopping at my mountain cabin, with no issues. parked, with engine off, to shovel snow allowing access to steep snow-covered driveway. upon completion and restarting my vehicle, i attempted to enter 4wd low to proceed down the driveway. would not enter low, displaying "4wd not available'. repeated attempts were unsuccessful, with additional errors displaying: "service engine', "service shifter', "service p brake". decided to attempt driving in 4wd (only); vehicle would not shift out of neutral. shifter was physically locked in position. kept fussing, while all error messages being displayed alternately. it eventually couple be shifted (with normal effort); unfortunately it was now reverse not drive (which i needed). upon attempting to shift to drive, it stuck in neutral on its way to drive. again locked in place. eventually unlocked and could be shifted; but was now wary of descending the driveway and decided to drive it a bit to test. it seemed as though it might be unlocking after a timeout period, so start a stopwatch on my phone. eventually determine that the transmission was timing out after 4:30, and could be shifted, with all shifts being very hard and loud. finally got it in drive and drove the ~3 mile loop of plowed, but still snowy and sloppy roadway; on this test drive, with all messages still on and alternating, it became clear i had only rear wheel drive and was in a single gear speed, allowing only slow starting and poor stopping, with speeds of 20 mph per 1,000 rpm. after a few wifi calls from my driveway to neighbors and my jeep dealer's service manager; decided to return to town for repairs. each passage thru neutral locking the transmission for 4:30, and all shift into either gear, extremely "hard"

On july 29,2020 (the day i bought it), my vehicle's transmission completely shutdown while i drove it on the interstate 8 highway, forcing me to veer onto the shoulder. my vehicle's transmission also completely shutdown countless times when slowing down to a complete stop, which hinders traffic by forcing me to put the car into park before it can be turned back on and put back into drive. most of those times it will not turn back on again on the first attempt either. on november 19, 2020, for example, my vehicle's transmission completely shutdown five times in bumper to bumper traffic while i drove it on the interstate 5 highway. since the middle of november 20, 2020, almost every time i go to start my car it won't start unless i first pop the hood and wiggle the negative battery terminal connection first. even after buying a new battery. around january 20, 2021, the parking brake would not fully disengage and my car proceeded to shut off one block away from my house on a city street. for five minutes i was unable to restart the car and couldn't put it back in park after driving home. the next day, after i turned on my car and put it into reverse, it lurched forward, made a banging sound, and shut off. i was unable to put the car in park or drive and left it in neutral. the parking brake would still not fully disengage and the message "service parking brake" appeared on the dashboard. i still could not move the car into park or drive so i turned the car off and left it in neutral. last week, i forced my car into drive and took it to the kearny mesa chrysler dodge jeep ram dealership, where it remains. the dealership insists technical service bulletin 21-025-19's extended warranty instruction doesn't apply to my car's transmission and i insist that it does. i also saw some of the car's real and very extensive repair history for the first time.

When driving then braking i/ we noticed that the jeep had vibration and chattering ,shaking feeling at 65 mph on the highway. then started to notice chatter and scrapping sound at lower speeds like 25-35 mph . so looking at the rotors i found the right rear to have (2) two grooves on it . so i took it to big o in sparks ,nv 89431 for a brake inspection and they showed me that the brake pads still had 65 to 70 percent left and that the rotors were crackedin several places. they had to replace both rotors and brake pads . i feel this is a defect in the product and should be investigated . if they came apart while driving someone could loose control and possiblly loose there life.

Water is leaking into the cabin of the vehicle from an unknown location without knowledge for a while causing the carpet to become molded, which is harmful to breath. notice a lot of other people are having same issues with not recall being done. this could also cause electrical problems which will lead to a fire

It jerks when i drive it in town normal driving

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the transmission remained in neutral and failed to shift into another gear. the contact was unable to remove the key from the ignition. the contact stated that the vehicle was taken to a certified mechanic who referred him to an authorized dealer for assistance. the contact contacted salsbury's chrysler dodge jeep ram (13939 airline hwy, baton rouge, la 70817, (225) 926-8800) who confirmed that the vin was not under recall. the manufacturer was not made aware of failure. the approximate failure mileage was unknown.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the vehicle jerked while driving. the contact mentioned that the failure occurred mostly while driving at low speeds or when coming to a stop. no warning light was illuminated. the vehicle was taken to russell westbrook chrysler dodge jeep ram (6110 van nuys blvd, van nuys, ca 91401) where a computer software upgrade was completed however, the upgrade failed to solve the failure. the contact mentioned that the engine was replaced several months ago. the vehicle was still experiencing the failure. the contact also mentioned that after the engine was replaced a grinding noise occurred while making a left turn. the contact mentioned that the technician replaced the transmission valve plug before the engine was replaced. the vehicle was later taken to rydell chrysler dodge jeep ram (700 san fernando rd, san fernando, ca 91340) and was diagnosed that the motor mount and transmission mount needed to be replaced. the vehicle was repaired. the contact stated that the repair did not correct the failure. the manufacturer was made aware of the failure and informed the contact to take the vehicle back to rydell chrysler dodge jeep ram for assistance. the vehicle was taken back to the dealer and was diagnosed that the suspension and transmission fluid needed to be replaced. the vehicle was not yet repaired. the failure mileage was approximately 62,000.

Tl* the contact owns a 2015 jeep cherokee. the vehicle failed to shift correctly between 1st and 2nd gears and between 2nd and 3rd gears. the contact had to release the accelerator pedal and the vehicle would hesitate before properly shifting. the failure occurred at the initial start-up of the vehicle. the contact stated the failure occurred more consistently over time. the contact stated that the failure was related to nhtsa campaign number: 20v343000 (power train). the contact had not taken the vehicle to the dealer. the manufacturer was made aware of the issue and informed the contact that the vehicle was not included in the recall campaign. the approximate failure mileage was 35,000.

Transmission engages violently when coasting, especially when coming out of a coast downhill. when attempting to accelerate after coasting the transmission engages violently. this generally occurs when the vehicle attempts to jump from 2nd to 3rd gear or 3rd for 4th. this is a very violent engagement, to the point where it can be felt through the driver's seat and steering wheel. it often time feels like the driver has impacted an object, which may cause the driver to overreact to conditions. this is a common occurrence. this issue has been reported to dealerships several times.

While in motion on city streets and highways, car has trouble shifting gears and when accelerating it does not respond normally.

Transmission failed, had to rebuild nov 2020 4x4 svc light came on intermittently, ptu failed as well jan 2021. vehicle kept engaging 4x4 and loosing power

While driving on a freeway in november 2020 i had engaged the cruise control and set it at the speed limit of 70 mph. a semi truck changed into my lane without blinker warning. i slammed on the brakes but the cruse control would not disengage. i then began pumping the brakes and still no disengagement. as i approached the back end of the semi prior to hitting it, i drove off the freeway down the descending embankment still pumping the brakes without disengaging the cruise control. as i began sliding down the embankment i brakes disengage the cruise control just before a collision with the divider.

Auto start/stop system engages while parking. dash board brightens or dims at random

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 20v343000 (power train). the contact notified the local dealer new carlisle chrysler jeep dodge ram - tobey auto group (580 n main st, new carlisle, oh 45344) who inspected the vehicle and determined that the input spline had damaged teeth from shaft movement which created damage to the transmission. it was recommended that the entire transmission output shaft be replaced however, the remedy the local dealer provided from the manufacturer was for a software update that would maintain vehicle propulsion within the transmission. the contact was concerned that there was too much damage to the shaft and that the recall remedy was insufficient to prevent further damages or an eventual failure. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was 125,000.

Oil leaks around the filter housing. could lead to a fire on the manifold or exhaust. they have been having a lot of problems with filter housing failures. engine could fail in cold weather.

Four times within the past two weeks the vehicle has shut off. twice while turning into a busy intersection and twice while driving down the road. the vehicle instantly stalls and entire dashboard warning lights come on. car takes 5-20 min to restart. there’s no burning smell or sputtering/stalling when car shuts off. it is dangerous and almost was involved in accidents when stalling turning into a busy intersection.

Service gear shifter appears. cannot see mph when this happens. mostly while on the freeway and vehicle has been on the road for more than a half hour.

My vehicle has been studdering while in drive at various speeds. it's heavily stalls before taking off after a stop. i want sure if i moved to manual transmission until it continued to do it for a 45 min drive from 0-65 in speed. it's had the hesitation since i got it and thought it was because of the smaller v6 when i was coming from an infiniti m37. i checked fluids and no alert or light on indicating.

Vehicle stalls in traffic.

Service 4wd light came on gas cap light came on and it throws my parking brake on automatically when i stop and put into park. even after transmission was replaced at 60,000 miles still have hard shifting problems as well. vehicle died when i was at a stop light this is when the lights appeared.

My jeep is having tranny issues and is making very loud engine sound due to the tranny lagging,which is making motor rev really high,and sometimes it is not predictable,which at that point causes the motor to be sometimes real jerky or jumpy randomly causing it not to run right!..or have a rough ride or it's shifting to shift right or even to go to the next gears..seams like sometimes,it wants the motor to blow up !!!

Had a burning smell coming from my vehicle and took it in to have it looked at. the mechanic said there is a leak in the oil filter adapter. when asked if this was a common problem he said yes and had contacted the main jeep dealer in our area and they said the same as well. it breaks causing a leak which then the oil pools by the engine causing the oil to get hot and burn. the burning started after driving long enough to heat the motor. the fix is a $600 to $700 fix. the mechanic and dealer also mentioned this problem has been popping up in newer and used jeeps and is a common problem no matter how new or old the jeep is.

Around may 2020 i was contacted by jeep for a recall i had no idea about; got her in quick for the ptu input spline. there were no issues before this. the update was atempted but not completed. from there, i expereinced several issues. problems started with alerts displaying for no reason while in motion and stationary. took her to another dealer where they updated the software/looked at the power train. when "finished" i pulled out to my jeep makng a popping noise and rough drive. when i parked, there was fluid spilling out of the differential and splattered over the rear of the jeep. the dealer stripped a plug; wasnt seated correctly and popped off from pressure. since then, i have had several other issues concerning the drivetrain to inclde hard jumping into gear (especially into 1st from a stop), rough down shift, and transfer case damage. most recent issue is hard shift into drive and radiator leak. i did take her in before my powertrain warrany ran out but there was apparently no issue - they only drove it a few miles. i attribute all issues to incomplete maintenece and unknowledgable staff. the main issue being computers; when not serviced properly, a chain reaction occurs througout components. an issue can arrise where you least expect it. i contacted national level jeep for help; no avail.

My "service shifter" lights came on. it seems to happen to jeep vehicles only especially cherokee jeeps. it started coming on while i was driving but it didn't come on after i turned off the ignition. from what i understood from the dealers, it seems to be a problem with the jeeps. i did my research, and some people had it replaced but continue to be an ongoing problem. the manufacturer should had a recall for it. i've had so many recalls in this vehicles since i got the car. seems like every year i get a recall.

If not to a complete stop, the transmission does not down shift properly, leaving me semi stalled in intersections, etc. it does this on a regular basis. other owners of same model tell me they are having the same issue.

Car engine light has been on for months now the car lags when turning on the car has been stopping starting the p shift warning message i would have to put my car in park turn the engine off and turn it back on for the car to start driving again i’ve been taking it to the dealership and all they were saying was i needed another oil change so when the car started shutting off again i took it to another jeep dealership where they told me the motor was consuming to much oil and my engine was going out stating that the engine that was built for this model car wasn’t built correctly mind you my car just made five years i shouldn’t be having to replace my engine at this time

Vehicle has a delay when going from stationary to accelerating. this is very dangerous when making left hand turns. there is a recall for 2015 jeeps for this same issue, but for whatever reason mine which is experiencing the issue first hand is not on of them.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that water was leaking into the vehicle near the accelerator and brake pedal. the contact took the vehicle to key chrysler jeep dodge ram - tobey auto group (2020 n detroit st, xenia, oh 45385; (937) 347-5155) who sealed the location where the leak was coming from. the contact stated about 5 months later, at approximately 36,000 miles, the check engine warning light illuminated. the contact returned the vehicle to the dealers who diagnosed that the thermostat needed to be replaced. the vehicle was repaired by a certified mechanic, not the dealer. the contact then stated that about 7 months later at approximately 38,000 miles, the vehicle stalled at a stop light with the check engine warning light illuminated. the instrument panel also displayed the message to service the transmission. the contact contacted the dealer and was informed that the vin was not included in nhtsa campaign number: 16v529000 (power train). the manufacturer was made aware of the failure. the approximate failure mileage was 34,000.

I own a 2015 jeep cherokee sport with 104k miles. both rear knuckles need replaced and the bushings in the passenger side is severely worn more than the other. there are no local dealers who can get them as they are back ordered through chrysler. one dealer is showing 30+ ordered through their dealership alone. i have even contacted chrysler corporate directly with no luck or additional information. my local technician said this is a major issue especially with winter coming to my area and that is may cause the vehicle to not be able to control as intended. the part is unavailable even though it is a major safety issue! the part # provided from the dealers is 5090072ae. while researching various sites for another source, i am only able to find 5090072ad, which looks like the right part but does not match part numbers. how do i get a part that my vehicle requires to function safely and keep my family safe (new born child) when the manufacturer won't provide me the part or give me an update on when one would be available.

*lag response at complete stop when pressing acceleration pedal. not safe when pulling into traffic. *this has happened multiple times. *tapping engine noise

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

While braking the car abruptly downshifts and causes the vehicle to accelerate. i have noticed the longer i drive the vehicle, it will happen while i am slowing down at higher speeds at well. also, a slow response to acceleration at times. i have taken the jeep to the dealership and they have flashed and updated my transmission but they said it was fixed but it was not. it is incredibly dangerous to drive this car especially when trying to brake because it will speed up by itself and merging into hwy or fast moving traffic.

Car just randomly shut off in middle of a 50 mph highway, almost caused accident. it did it a couple more times before i got it looked at. dealer said it was so low on oil it shut off. but dealer also confirmed oil was not low enough to trigger the warning light and also explained it has been happening frequently with my model.

Transmission has been making a whining noise took it in they said they couldn't find anything . today 12/4/17 two weeks later it"s doing same thing whining in tranny /driveshaft area

Tl* the contact owned a 2015 jeep cherokee. while driving 45 mph, the contact felt a bump in the road and the vehicle flipped over several times. the entire front wheel assembly became detached from the suspension. the air bags deployed. a police report was filed. the contact sustained injuries to the spine, which required medical attention. the vehicle was destroyed and towed. the manufacturer was not notified. the failure mileage and vin were not available.

The vehicle shut off when driving. after calling a jeep dealer and asking if they where having any trouble like this. i also informed the dealer that the cherokee had 36500 miles 500 over covered warranty. i was informed the work would not be covered so i took it to a local garage. was told it needs a thermostat. had to call a dealer after several attempts to locate the part. all the dealer said the part is on national back order. if the part is that popular to replace that you cant keep it in stock than there most be an issue. this vehicle is not safe if this part is causing the motor to shut off when driving down the road at highway speed. their seems to be a lot of trouble with this vehicle. i hope chrysler will not just let the issue go hoping that people just deal with it there self. been to the garage 3 times and still have 5 years to pay for it. it is enough of a problem that i thought i would take this step.called chrysler customer service first time was disconnected before i could type my massage. second time was told they could put a rush on my part gee thanks.how about just make a vehicle that will not get someone killed by shutting of on the highway. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I received a recall notice for my jeep cherokee 2015. it has taken me a while to actually find some time to take my car in for the recall. i called prior to going to the dealer to make an appointment and the guy at service said i could just walk in. i went in today and the same gentleman said i needed an appointment and that they couldn't take it in today because they had a lot of work. that if i wanted, i could leave it there until friday. they don't lend you a car in the time being. i can't leave my car there and miss work. so i guess now i need to wait another week or so to get this fixed when the letter says it is a safety recall and it is important to fix it as soon as possible. it was a bad decision to have purchased this vehicle.

We bought our 2015 jeep cherokee new. after about 6 months we had our first experience with the vehicles failure to shift to the necessary gear to continue to move. we have taken it back to the dealership to be fixed multiple times. we are often given multiple stories of what the problem is from the ac being on to needing a software update and being low on fuel! the "sticking transmission" created a very scary situation when you are trying to get the car to go in the middle of the intersection and it won't go! the vehicle doesn't appear to downshift as i slow down and when you go to accelerate, it's almost as if the car gets stuck between gears and then jerks really hard when it unexpectedly goes into gear. i am very worried i am going to need to move quickly and the car isn't going to go, resulting in a bad accident.

Transmission shifts hard. vehicle will lurch forward when shifting gears. happens when stopped at a light and press the accelerator or when going slow (coming to speed bumps) and accelerating - vehicle will lurch. purchased the vehicle (brand new) in october of 2015 and 3 days after purchase, the vehicle shut down at a stop light and transmission light came on. i restarted vehicle and had to "limp" it to my office where it was towed (30 miles) to the dealership. the rpms will race when shifting to another gear. one year after purchase, the transmission light came on again, the transmission was shifting hard, was able to limp it to the dealership. dealer has completed flashes to the computer of the transmission. it's been 2 months since the last time i took it in for transmission and it's starting to shift hard and lurch again. this vehicle is unsafe and should be recalled by the manufacturer.

I have had the engine light come on several times and the dealer had my car for 8 hours and said it was repaired and i drove it 2 miles down the road from the shop and the engine light came back on so after 2 weeks wait it went back in and noe the dealer is saying i need a new transmission and chrysler is only willing to replace my transmission with 7500 mile on it with a remanifactured transmission which is bs.

Car had run fine then we had parked outside a store, when we got back into the car it started fine but would not engage into gear, display stated service transmission and parking brake. display then stated put car into drive when at 0 mph which we were. could not drive car and had to be towed to nearest dealership. day before whilst driving we had noticed a stumble in acceleration which felt like the vehicle was going to stall, that cleared up the next day until it broke down. dealership stated it was the valve body failure and had to be replaced. *tr

When attempting to pass another car the transmission suddenly went into neutral. vehicle lurches sometimes and transmission is not predictable. wife is scared to drive it after it went into neutral while trying to pass with it. dealer said they can find nothing wrong!

2015 jeep trail hawk approximately 1st 10,000 miles electronics multiple alarms no 4 wheel drive, parking brake error, check transmission light on while driving. loss of some steering, heavy... car is shifting chaotically. check engine no visible issues. took to dealer ship the next day they re-flashed software kept it for the night no other issues until 12/11/2016 when a duplicate of the first event occurred. took to dealership same thing as reported before, plus oil leak (no oil in my garage upper oil leak) and the dealership completed a transmission re-call repair to fix transmission errors on the 9 speed. all repairs under warranty to date only cost to me is rental cars and lost time at work. 12/19 duplicate again of two events only difference is the car was having a hard time starting on two occasions today but drove fine. on one occasion the motor starter would not stop engaging the engine and it would not start. my foot was not on the brake, and i was not pressing the start button, it was just stuck in start. i pumped the breaks and hit the engine button and it stopped maybe 20 seconds later. the car always returns to normal after it sits for a few hours all the alarms go away and the check engine light is on but it tests drives fine. last recall noted the same issue and my recall repair on 12/12 was to fix the issue, at this point feel i am pretty lucky to be on side street a few miles from home when errors occur not sure what would happen on the highway. just checked the engine and fluids all ok will take to dealership tomorrow. took pictures of the top of the engine and below the car no leaks no fluid issues seems to be a software or programming issue. the dealership has been great don't think they have much control over the problem. *tr

Even though chrysler recalled these vehicles to repair faulty nine speed automatic transmission systems (nhtsa campaign #16v529000), the problems are still recurring again and again following the repairs. the transmission wire harness is not being replaced, in my case the transmission was replaced but the problems continued. the auto is returned to the owner without proper road testing and with the same life/safety faulty conditions, that makes the moving auto to unexpectedly shift to neutral or engine turn-off. also, sometimes the problem occurs when turning while in motion, with a strong steering pulling that forces the auto to the side with stability control or power steering systems not in operation (control light comes on). in order to continue moving, the auto has to be stopped in the middle of the road, placed in park and re-started while other autos are on the road near me, obviously very dangerous! these autos should not be on the road, until the problem is proven to be finally resolved by chrysler. if the manufacturer is allowed to continue with the "trial & error" solutions, then all applicable warranties will eventually expire and the auto owners will end up with a defective auto, that is not operable, is unsafe and will ultimately has no value.

On june 10, 2016 at approx. 5:15pm, service shifter displayed on the driver information display (did) for approx. 5 seconds as i was driving on i-95 in west palm beach, fl. at approximately 8:00pm, service shifter displayed again and remained displayed on the did. after approximately 5 minutes, i pressed the controls for the electronic vehicle information center (evic) attempting to remove the service shifter display and display the speedometer. pressing the evic did not change the service shifter display. the did/evic crashed. i did not know my driving speed or could access any other vehicle information. i then noticed the center console and the p (park), r (reverse), n (neutral), and d (drive) indicator lights all illuminated simultaneously. i got off i-95 at the next exit, port st. lucie, fl and stopped at a shell gas station. i took pictures of the displays with my cell phone before turning off the engine, mileage 36,474. i turned the engine off and called chrysler roadside assistance. the agent said he could not tell me how long the wait would be for service or tow. i started the engine and waited to see the did, evic, and p r n d displays. the displays were the same as before i turned off the engine. i could see a hotel from the gas station. i googled the hotel address and the address of the nearest jeep dealership, arrigo dodge chrysler jeep, ft. pierce, fl. the distance was 8 miles. i drove to the hotel, 0.4 miles from gas station. the next morning, june 11th, i called arrigo and talked with a service advisor and asked if i could bring my jeep immediately. i drove to arrigo at 5851 s. us highway 1, ft. pierce, fl. attached is repair order 136810 - 6/11/16 flash software. same occurrence driving on i-95, service shifter and prnd 46,302 miles and 46, 623 miles in 09/16. replaced shifter 9/21/16 at my expense. 5 files attached. i have more. *tr

Left rear rim blew without hitting anything as chrysler has assumed we have done. the rim blew while driving on an off ramp to interstate. there is no tire damage and chrysler maintains that we hit something (pothole or something else). the rim has significant damage. we believe there is a defect in the rim and chrysler refuses to admit to this. after reviewing several online complaints, we can see other customers have encountered the same thing. this is unsafe and hazardous. *tr

Tl* the contact owns a 2015 jeep cherokee. while driving approximately 30 mph, the horn failed to function. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 23,090.

Car engine died while stopping at stop sign. was hard to start, but eventully did start. happened two times in same day. took car to dealer to inspect. still there. when it happened we were in the right turn lane and i stopped. then went to go and there was no power at the engine. no warning signs no alerts, all power was on except the engine was dead. the parking lite was on and the message board said park. it said put on brake and put in drive, this didnt help. after trying to start it started and ran fine. this all happended at a busy area and i didnt realiy stop and think and see everything with the traffic blowing their horns. thanks for being there for the consumer

While driving my vehicle across an intersection on a city street my transmission went, in the middle of the intersection. my vehicle came to a crawl and i was unable to give it gas , all the while traffic was coming at me in both directions. my passenger had to get out of the car and push it back out of the intersection. then my car would not go into park, again almost rolling back into traffic. *tr

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.

For a few months my vehicle has been changing gears abruptly while driving often jumping from stops and jumping during acceleration. now at 37000 miles owning it less than 2 years the engine light has come on and service transmission soon with no acceleration. i have taken my foot off the brake to start from a stop and during one of the jumps i almost rear-ended the car in front of me.

Tl* the contact owns a 2015 jeep cherokee. while driving approximately 45 mph, the vehicle stalled. the manufacturer referred the contact to a dealer where it was diagnosed that the oil needed to be changed and the throttle body replaced. the transmission was previously replaced at 26,000 miles. the dealer was informed by the manufacturer to complete the recall repair per nhtsa campaign number: 16v529000 (power train). the manufacturer was aware of the failures. the failure mileage was not available.

My malfunction indicator light came on and i noticed that the car was not shifting properly and that when it shifted it was doing so at about 4 to 5k rpms. i took the car to jeep to have it repaired. jeep stated that all has been fixed to date but the car is still not shifting properly. in addition my car gets every service at jeep and my car only has about 22k on it so to have issues already is very concerning.

After driving the car for almost a year kept noticing transmission would not shift smoothly. it would jerk and lurch making me think i was not applying the accelerator correctly. after several (3) complaints and taking it to the dealer to have it looked at i decided to look for another vehicle. it was then i found out from a honda dealer employee that there is a class action law suit against jeep. the jeep in question was released without all the problems with the nine speed transmission worked out. it is very frustrating to be driving a new vehicle that doesn't run like one. *tr

Tl* the contact owns a 2015 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.