2015 INFINITI Q50 Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

5 Recalls for 2015 INFINITI Q50

Recall Date	Component	Summary
1970-01-01	POWER TRAIN:DRIVELINE:DRIVESHAFT	Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break. Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI’s customer service at 1-800-662-6200. INFINITI’s numbers for this recall are R24A5 and R24A7.
1970-01-01	AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION	Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash. Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
1970-01-01	STEERING:AUTOMATED/ADAPTIVE STEERING	Nissan North America, Inc.’s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle’s steering responsiveness and turning radius. Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
2016-06-13	STEERING:AUTOMATED/ADAPTIVE STEERING \| STEERING:ELECTRIC POWER ASSIST SYSTEM	Nissan North America, Inc.’s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle’s steering responsiveness and turning radius. Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
2016-04-26	AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION	Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash. Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2015 INFINITI Q50

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Date			Component

107 Complaints submitted to NHTSA for 2015 INFINITI Q50

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Date			Component
2025-04-21			STEERING,POWER TRAIN,AIR BAGS ODI Number: 11655792
2025-04-17			POWER TRAIN ODI Number: 11655236
2021-03-12			VISIBILITY ODI Number: 11402452
2021-03-28			POWER TRAIN,ELECTRICAL SYSTEM,ENGINE ODI Number: 11405283
2021-04-16			STEERING,AIR BAGS ODI Number: 11408475
2021-05-26			POWER TRAIN ODI Number: 11418689
2021-06-07			POWER TRAIN ODI Number: 11419886
2021-08-27			SEAT BELTS ODI Number: 11430723
2021-11-26			POWER TRAIN ODI Number: 11441715
2022-01-12			VEHICLE SPEED CONTROL ODI Number: 11447136
2022-02-11			STEERING,ELECTRICAL SYSTEM ODI Number: 11451578
2022-02-17			POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL ODI Number: 11452378
2022-03-03			STEERING,UNKNOWN OR OTHER ODI Number: 11455025
2022-03-18			AIR BAGS ODI Number: 11457285
2022-04-14			POWER TRAIN ODI Number: 11460778
2022-04-25			POWER TRAIN ODI Number: 11462148
2022-06-02			AIR BAGS ODI Number: 11467184
2022-06-07			UNKNOWN OR OTHER ODI Number: 11468060
2022-08-12			SERVICE BRAKES ODI Number: 11479021
2022-09-20			POWER TRAIN ODI Number: 11485567
2022-10-03			STEERING ODI Number: 11487593
2022-10-10			ELECTRICAL SYSTEM ODI Number: 11488591
2023-02-15			POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE ODI Number: 11507350
2023-03-31			POWER TRAIN ODI Number: 11514856
2023-04-17			VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE ODI Number: 11517360
2023-05-16			POWER TRAIN,VEHICLE SPEED CONTROL ODI Number: 11522300
2023-05-25			POWER TRAIN ODI Number: 11523891
2023-05-30			ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE ODI Number: 11524450
2023-08-11			ENGINE AND ENGINE COOLING,POWER TRAIN,SEAT BELTS ODI Number: 11537944
2023-08-14			POWER TRAIN ODI Number: 11538467
2023-10-04			POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL ODI Number: 11548342
2023-10-17			AIR BAGS ODI Number: 11550457
2023-11-15			UNKNOWN OR OTHER ODI Number: 11555335
2024-02-20			ELECTRICAL SYSTEM,UNKNOWN OR OTHER ODI Number: 11573027
2024-03-07			SERVICE BRAKES ODI Number: 11576051
2024-03-24			STEERING ODI Number: 11579188
2024-04-01			STEERING ODI Number: 11580360
2024-04-03			STRUCTURE ODI Number: 11580954
2024-04-14			POWER TRAIN ODI Number: 11582897
2024-04-17			STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER ODI Number: 11583692
2024-04-30			POWER TRAIN ODI Number: 11586114
2024-04-30			POWER TRAIN ODI Number: 11586096
2024-08-06			POWER TRAIN ODI Number: 11606745
2024-08-06			POWER TRAIN ODI Number: 11606722
2024-08-06			VEHICLE SPEED CONTROL ODI Number: 11606710
2024-08-07			ENGINE ODI Number: 11606992
2024-09-09			VEHICLE SPEED CONTROL ODI Number: 11613558
2024-09-23			AIR BAGS ODI Number: 11616077
2024-10-23			AIR BAGS ODI Number: 11621458
2024-11-14			STEERING ODI Number: 11625116
2024-12-02			POWER TRAIN ODI Number: 11628333
2025-03-19			POWER TRAIN,VEHICLE SPEED CONTROL ODI Number: 11649291
2025-03-20			STEERING,POWER TRAIN,VEHICLE SPEED CONTROL ODI Number: 11649578
2021-04-16			AIR BAGS \| STEERING ODI Number: 11408475
2021-03-28			ELECTRICAL SYSTEM \| ENGINE \| POWER TRAIN ODI Number: 11405283
2021-03-12			VISIBILITY:SUN/MOON ROOF ASSEMBLY ODI Number: 11402452
2016-10-21			AIR BAGS ODI Number: 10917986
2017-05-05			ELECTRICAL SYSTEM ODI Number: 10983752
2017-04-17			WHEELS ODI Number: 10978926
2016-09-05			UNKNOWN OR OTHER ODI Number: 10903668
2016-09-04			AIR BAGS \| ELECTRONIC STABILITY CONTROL \| FUEL/PROPULSION SYSTEM ODI Number: 10903580
2021-01-08			AIR BAGS \| FORWARD COLLISION AVOIDANCE: WARNINGS ODI Number: 11387177
2017-01-05			AIR BAGS ODI Number: 10939979
2020-09-17			UNKNOWN OR OTHER \| VEHICLE SPEED CONTROL ODI Number: 11355542
2020-09-21			ELECTRICAL SYSTEM \| POWER TRAIN \| VEHICLE SPEED CONTROL ODI Number: 11360182
2020-07-26			SERVICE BRAKES ODI Number: 11341467
2020-04-24			STEERING ODI Number: 11322128
2020-05-04			SEATS ODI Number: 11323199
2020-02-11			UNKNOWN OR OTHER ODI Number: 11308442
2019-12-28			STEERING ODI Number: 11291724
2019-12-17			ELECTRICAL SYSTEM ODI Number: 11289623
2019-12-03			SERVICE BRAKES \| STEERING \| UNKNOWN OR OTHER ODI Number: 11286662
2019-11-25			ENGINE \| FUEL/PROPULSION SYSTEM \| VEHICLE SPEED CONTROL ODI Number: 11282210
2019-11-04			STEERING \| UNKNOWN OR OTHER ODI Number: 11278135
2019-08-27			FUEL/PROPULSION SYSTEM ODI Number: 11246705
2019-09-28			ELECTRICAL SYSTEM \| ELECTRONIC STABILITY CONTROL \| STEERING ODI Number: 11258685
2019-06-22			UNKNOWN OR OTHER ODI Number: 11221857
2019-01-10			AIR BAGS ODI Number: 11166280
2018-12-19			ELECTRICAL SYSTEM \| SEATS ODI Number: 11162542
2018-08-29			EXTERIOR LIGHTING ODI Number: 11123153
2019-02-14			AIR BAGS ODI Number: 11180002
2017-12-12			ELECTRICAL SYSTEM ODI Number: 11054258
2017-12-19			EXTERIOR LIGHTING ODI Number: 11055612
2017-11-08			STEERING ODI Number: 11044648
2017-11-02			AIR BAGS ODI Number: 11042583
2016-08-03			SEATS \| STEERING ODI Number: 10892875
2016-07-15			TIRES ODI Number: 10885008
2016-07-15			WHEELS ODI Number: 10884995
2016-06-22			SERVICE BRAKES ODI Number: 10875905
2016-06-28			AIR BAGS \| STEERING ODI Number: 10881348
2016-06-17			AIR BAGS ODI Number: 10874793
2016-04-08			VEHICLE SPEED CONTROL ODI Number: 10854384
2016-04-15			SERVICE BRAKES \| STEERING ODI Number: 10855706
2016-03-01			SERVICE BRAKES ODI Number: 10839204
2016-01-22			SERVICE BRAKES ODI Number: 10821770
2016-01-29			AIR BAGS \| SERVICE BRAKES ODI Number: 10823048
2015-11-25			AIR BAGS ODI Number: 10806752
2015-11-22			SERVICE BRAKES ODI Number: 10795320
2015-11-02			ENGINE \| SERVICE BRAKES \| STEERING ODI Number: 10787579
2015-10-11			STEERING ODI Number: 10781354
2015-09-22			STEERING ODI Number: 10767585
2015-09-02			AIR BAGS \| SEAT BELTS ODI Number: 10761086
2015-08-24			UNKNOWN OR OTHER ODI Number: 10758977
2015-08-21			SERVICE BRAKES ODI Number: 10750334
2015-07-28			UNKNOWN OR OTHER ODI Number: 10744476
2015-04-16			EXTERIOR LIGHTING:HEADLIGHTS ODI Number: 10706063
2017-10-10			TIRES ODI Number: 11032700

Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2015 INFINITI Q50

Date Opened	Date Closed	Component

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

266 Service Alerts for 2015 INFINITI Q50

Date	Description
2025-02-20	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-20	ELECTRICAL SYSTEM AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-26	140000 AIR BAGS DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-26	118000 ELECTRICAL SYSTEM:SOFTWARE DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-26	143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-22	115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-22	110000 ELECTRICAL SYSTEM INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-07	060000 ENGINE AND ENGINE COOLING EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-07	090000 FUEL SYSTEM, OTHER EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-09	110000 ELECTRICAL SYSTEM BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-09	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-07	060000 ENGINE AND ENGINE COOLING DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-11	350000 EQUIPMENT SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	350000 EQUIPMENT TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	356000 EQUIPMENT ADAPTIVE/MOBILITY TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-22	110000 ELECTRICAL SYSTEM CAN COMMUNICATION ⿿ NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-26	110000 ELECTRICAL SYSTEM CAN COMMUNICATION CODES ⿿ DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-26	110000 ELECTRICAL SYSTEM AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-26	272000 LANE DEPARTURE: ASSIST AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-26	273000 LANE DEPARTURE: BLIND SPOT DETECTION AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-07	120000 EXTERIOR LIGHTING CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-07	120000 EXTERIOR LIGHTING HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-07	120000 EXTERIOR LIGHTING HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-03	275500 LANE DEPARTURE: SENSING SYSTEM: OTHER AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-01	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-27	110000 ELECTRICAL SYSTEM R1606 Occupant Classification System (OCS) Campaign Quality Review *** Retailer Announcement *** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-27	140000 AIR BAGS R1606 Occupant Classification System (OCS) Campaign Quality Review *** Retailer Announcement *** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-27	220000 SEATS R1606 Occupant Classification System (OCS) Campaign Quality Review *** Retailer Announcement *** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-11	110000 ELECTRICAL SYSTEM SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-07	110000 ELECTRICAL SYSTEM INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-07	110000 ELECTRICAL SYSTEM SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-12	350000 EQUIPMENT SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-01	130000 VISIBILITY SERVICE INFORMATION Windshield “foreign material” that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-08	030000 SERVICE BRAKES, HYDRAULIC IF YOU CONFIRM: “Brake Judder” during braking, especially when braking at highway speeds. Symptoms of “brake judder”: – steering wheel shake – body vibration – brake pedal pulsation IMPORTANT NOTES: If any symptom above occur Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	110000 ELECTRICAL SYSTEM Beginning February 29th, owners of the affected Infiniti vehicles equipped with Telematics Control Units (TCU) will receive a letter notification explaining how their vehicle?s Infiniti Connection features will be affected by AT&T?s planned Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	120000 EXTERIOR LIGHTING SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-25	110000 ELECTRICAL SYSTEM INTRODUCTION Infiniti is conducting a Voluntary Service Campaign on certain specific 2014-2015 Q50 Hybrid cold state vehicles (listed below) to replace the 12 volt battery. This service will be performed at no cost to the customer for part Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-22	110000 ELECTRICAL SYSTEM IF YOU CONFIRM The MIL is “ON” with DTC P0603 (ECM BACK UP/CIRCUIT). ACTION 1. Confirm that the battery voltage is 11 volts, or more, with the ignition ON (engine OFF, not running). 2. Erase DTC 3. Perform D Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-10	350000 EQUIPMENT SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front l Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-10	264400 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: SONAR/ULTRASONIC SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front l Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-28	110000 ELECTRICAL SYSTEM 12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-28	110000 ELECTRICAL SYSTEM 12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-28	170000 LATCHES/LOCKS/LINKAGES Infiniti would like to remind retailers that the ?Q50 Client Appreciation? program (PC405) will expire on January 30th, 2016. Vehicles serviced on or after that date will no longer be eligible for the program. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-28	130000 VISIBILITY SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-05	110000 ELECTRICAL SYSTEM SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-04	110000 ELECTRICAL SYSTEM SERVICE INFORMATION: When the BCM in an APPLIED VEHICLE is being replaced for any reason, all existing Intelligent Keys must be re-registered. If new Intelligent Keys are added to the existing Intelligent Keys at the same time the BCM is be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-15	110000 ELECTRICAL SYSTEM SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Di Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	110000 ELECTRICAL SYSTEM SERVICE INFORMATION After replacement of a CAN Gateway Module, the new module must be configured with the correct part number to complete the repair. Use the part number listed in this bulletin for all trim levels of the Applied Vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-25	110000 ELECTRICAL SYSTEM SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-25	060000 ENGINE (PWS) SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-14	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-14	110000 ELECTRICAL SYSTEM Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-14	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-08	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-08	110000 ELECTRICAL SYSTEM Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-08	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-20	100000 POWER TRAIN SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-20	110000 ELECTRICAL SYSTEM SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-08-06	103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-29	071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or “pin” is now available as a separate service part. NOTE – Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-29	350000 EQUIPMENT SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or “pin” is now available as a separate service part. NOTE – Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-23	061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure of this bulletin. See this bulletin for further detail. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-23	118910 ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure of this bulletin. See this bulletin for further detail. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-22	060000 ENGINE AND ENGINE COOLING IF YOU CONFIRM The MIL is ON with P0116 Engine Coolant Temperature (ECT SENSOR) stored, and There are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm if ECM reprogramming applies. 2. If i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-04-20	270000 LANE DEPARTURE SERVICE INFORMATION If you confirm there is a need to replace the combination meter front cover (lens) on an Applied Vehicle for any reason (scratch, blemish, etc.): – Do not replace the entire combination meter assemby. The front cov Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-13	355100 EQUIPMENT:OTHER:LABELS SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-13	260000 FORWARD COLLISION AVOIDANCE SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-30	050000 PARKING BRAKE IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-30	150000 SEAT BELTS IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-30	180000 VEHICLE SPEED CONTROL IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-26	020000 SUSPENSION Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-26	280100 BACK OVER PREVENTION:SOFTWARE Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-14	280100 BACK OVER PREVENTION:SOFTWARE Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-14	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Beginning October 14th, 2015 Infiniti USA will be asking retailers to provide additional client satisfaction activities on specific vehicles identified through Service Comm as PC405 ?Q50 Client Appreciation?. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-24	110000 ELECTRICAL SYSTEM IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-24	350000 EQUIPMENT IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	100000 POWER TRAIN SERVICE INFORMATION If the glove box is removed for any reason (for example, installing an accessory kick plate, replacing an in-cabin microfilter, etc.), verify the trunk release power cancel switch operates normally after installing the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	110000 ELECTRICAL SYSTEM SERVICE INFORMATION If the glove box is removed for any reason (for example, installing an accessory kick plate, replacing an in-cabin microfilter, etc.), verify the trunk release power cancel switch operates normally after installing the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	200000 WHEELS SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	030000 BRAKES (PWS) SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	270000 LANE DEPARTURE SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	280000 BACK OVER PREVENTION SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-29	100000 POWER TRAIN IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-29	260000 FORWARD COLLISION AVOIDANCE IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-22	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-22	061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-08	010000 STEERING IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-08	140000 AIR BAGS IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-08	200000 WHEELS IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-08	280000 BACK OVER PREVENTION IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-07	010000 STEERING SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-07	130000 VISIBILITY SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-07	140000 AIR BAGS SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	010000 STEERING SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	200000 WHEELS SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	350000 EQUIPMENT SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	030000 BRAKES (PWS) SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	280000 BACK OVER PREVENTION SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-09	190000 TIRES SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-09	350000 EQUIPMENT SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-07	200000 WHEELS SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-18	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-18	356000 EQUIPMENT ADAPTIVE/MOBILITY IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-16	200000 WHEELS SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers – Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) – Wheel protector covers help prevent cosmetic rotor corrosion. See Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-11	350000 EQUIPMENT SERVICE INFORMATION NOTE – Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Pai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-19	110000 ELECTRICAL SYSTEM IF YOU CONFIRM A strong sulfur like odor is coming from the Moonroof drain hoses after a hot soak (after sitting with doors and windows closed). – Odor is most noticeable if the Moonroof shade is left closed while the vehicle sits in th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-19	130000 VISIBILITY IF YOU CONFIRM A strong sulfur like odor is coming from the Moonroof drain hoses after a hot soak (after sitting with doors and windows closed). – Odor is most noticeable if the Moonroof shade is left closed while the vehicle sits in th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-15	350000 EQUIPMENT SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-20	061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE IF YOU CONFIRM: The MIL is ON after the engine has been idling a while and one or both of the following DTCs are found stored in the ECM: – P0171 (FUEL SYS-LEAN-B1) – P0174 (FUEL SYS-LEAN-B2) ACTION: 1. Confirm this bulletin appl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-16	140000 AIR BAGS SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-16	350000 EQUIPMENT SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-16	280000 BACK OVER PREVENTION SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-05	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-05	020000 SUSPENSION SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: – SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-02	284100 BACK OVER PREVENTION:DISPLAY FUNCTION SERVICE INFORMATION In an Applied Vehicle, maintenance reminders (when set) are displayed in the following two locations: – Meter (Information Display) – APPS Screen (Maintenance Note App) Maintenance reminders set in the mete Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-02	353000 EQUIPMENT:ELECTRICAL SERVICE INFORMATION MULTI A/V Configuration using CONSULT-III plus (C-III plus) There are many configurations of the Infiniti InTouch system. Typically, if the MULTI A/V is not configured properly on a navi equipped vehicle, you will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-15	345000 COMMUNICATION: VEHICLE TO INFRASTRUCTURE SERVICE INFORMATION If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle, refer to the applicable section of this bulletin for Intelligent Key registration instructions. – One (1) Intelli Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-06	350000 EQUIPMENT SERVICE INFORMATION When replacing a BCM for any reason and the original BCM?s configuration cannot be accessed with CONSULT-III plus (C-III plus), the new BCM must be manually configured. Configuration settings are not “spelled out” i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-06	115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM SERVICE INFORMATION When replacing a BCM for any reason and the original BCM?s configuration cannot be accessed with CONSULT-III plus (C-III plus), the new BCM must be manually configured. Configuration settings are not “spelled out” i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-02	100000 POWER TRAIN IF YOU CONFIRM A power window auto-up does not work for one or more power windows. ACTION Replace the left front (driver) door finisher with the new one listed in the Parts Information. While replacing the door finisher, also replace the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-02	180000 VEHICLE SPEED CONTROL IF YOU CONFIRM A power window auto-up does not work for one or more power windows. ACTION Replace the left front (driver) door finisher with the new one listed in the Parts Information. While replacing the door finisher, also replace the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-29	114000 ELECTRICAL SYSTEM:WIRING SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-29	350000 EQUIPMENT SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-11	110000 ELECTRICAL SYSTEM VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-11	350000 EQUIPMENT VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	110000 ELECTRICAL SYSTEM INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	350000 EQUIPMENT INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-01	060000 ENGINE AND ENGINE COOLING MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	110000 ELECTRICAL SYSTEM INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	350000 EQUIPMENT INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	110000 ELECTRICAL SYSTEM 2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	350000 EQUIPMENT 2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	110000 ELECTRICAL SYSTEM INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	350000 EQUIPMENT INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-16	110000 ELECTRICAL SYSTEM INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-05	110000 ELECTRICAL SYSTEM DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-01	060000 ENGINE AND ENGINE COOLING INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-24	110000 ELECTRICAL SYSTEM INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	110000 ELECTRICAL SYSTEM BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-17	110000 ELECTRICAL SYSTEM THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-17	110000 ELECTRICAL SYSTEM 2014 ⿿ 2015 Q50; CONFIGURING INFINITI INTOUCH SYSTEM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-24	110000 ELECTRICAL SYSTEM RADIO PRESETS / CLIMATE CONTROL SETTINGS / NAVIGATION SETTINGS CHANGE WITH INTELLIGENT KEY MEMORY This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	110000 ELECTRICAL SYSTEM TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	110000 ELECTRICAL SYSTEM NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-11	110000 ELECTRICAL SYSTEM 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-21	350000 EQUIPMENT CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ￷ Repair orders opened after this bulletin⿿s published date are no longer eligibl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	110000 ELECTRICAL SYSTEM 2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) 2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-22	350000 EQUIPMENT Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-05	275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-01	110000 ELECTRICAL SYSTEM CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-03	260000 FORWARD COLLISION AVOIDANCE AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-28	350000 EQUIPMENT INFINITI; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active. Please discard previous versions of ITB16-009. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-21	110000 ELECTRICAL SYSTEM CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ￷ Repair orders opened after this bulletin⿿s published date are no longer eligibl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-22	110000 ELECTRICAL SYSTEM Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-22	280100 BACK OVER PREVENTION:SOFTWARE Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-05	260000 FORWARD COLLISION AVOIDANCE AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-14	070000 FUEL SYSTEM, GASOLINE INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-14	350000 EQUIPMENT INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-14	356000 EQUIPMENT ADAPTIVE/MOBILITY INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-10	350000 EQUIPMENT 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-22	100000 POWER TRAIN 2014-2015 Q50; MIL ON WITH DTC P0720 AND MAY HAVE HARSH SHIFTING AND/OR LACK OF POWER SERVICE INFORMATION If DTC P0720 OUTPUT SPEED SENSOR is stored, follow the diagnostic procedure in the ESM. If the diagnosis leads to output speed se Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-10	194000 TIRES:VALVE 2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-10	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-10	200000 WHEELS 2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-12	110000 ELECTRICAL SYSTEM DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-12	140000 AIR BAGS DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-12	220000 SEATS DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-04	110000 ELECTRICAL SYSTEM INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: – DO NOT replace the Air Fuel Ratio (A/F) sensor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-04	350000 EQUIPMENT INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: – DO NOT replace the Air Fuel Ratio (A/F) sensor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-22	353000 EQUIPMENT:ELECTRICAL AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-22	275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-24	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-02	350000 EQUIPMENT EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. – Always refer to the Appearance and care section of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-28	350000 EQUIPMENT CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-28	353000 EQUIPMENT:ELECTRICAL CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-28	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-28	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-11	110000 ELECTRICAL SYSTEM CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: – C1BA0-00 – (CHASSIS CONTROL BRAKE SYSTEM) – C1B90-00 – (DIRECT ADAPTIVE STEERING SYSTEM) – C1B92-00 – (BRAK Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-11	350000 EQUIPMENT CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: – C1BA0-00 – (CHASSIS CONTROL BRAKE SYSTEM) – C1B90-00 – (DIRECT ADAPTIVE STEERING SYSTEM) – C1B92-00 – (BRAK Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-29	060000 ENGINE AND ENGINE COOLING INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-12	100000 POWER TRAIN TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-02	140000 AIR BAGS Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-09	110000 ELECTRICAL SYSTEM INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-09	350000 EQUIPMENT Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-13	140000 AIR BAGS AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-28	350000 EQUIPMENT OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-28	060000 ENGINE (PWS) OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-24	160000 STRUCTURE PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-24	350000 EQUIPMENT PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-28	070000 FUEL SYSTEM, GASOLINE INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-28	071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-04	350000 EQUIPMENT INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-04	353000 EQUIPMENT:ELECTRICAL INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-17	063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: – Clarification that the refueling concern is extremely h Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-07	350000 EQUIPMENT DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-11	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-28	350000 EQUIPMENT DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-20	070000 FUEL SYSTEM, GASOLINE INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-20	071200 FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-16	070000 FUEL SYSTEM, GASOLINE INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-15	070000 FUEL SYSTEM, GASOLINE ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-30	010000 STEERING DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-30	110000 ELECTRICAL SYSTEM DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-12	350000 EQUIPMENT 2G Telematics Hardware Replacement Client Satisfaction Initiative UPDATE October 12, 2018 Please discard earlier versions of this bulletin. The announcement from February 17, 2017 has been revised to include: – ~397 retailed vehicles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-10	220000 SEATS 2015 ? 2016 Q50 AND Q50 HYBRID; FRONT SEAT VIBRATION This bulletin has been amended. APPLIED VEHICLES has been updated. More information has been added to IF YOU CONFIRM. No other changes have been made. Discard all previous versions of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-07	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-07	118000 ELECTRICAL SYSTEM:SOFTWARE TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-23	200000 WHEELS WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-23	250000 ELECTRONIC STABILITY CONTROL WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-19	121000 EXTERIOR LIGHTING:HEADLIGHTS HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	356000 EQUIPMENT ADAPTIVE/MOBILITY INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	060000 ENGINE (PWS) INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-07	118000 ELECTRICAL SYSTEM:SOFTWARE DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-22	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-12-05	110000 ELECTRICAL SYSTEM DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-12-05	350000 EQUIPMENT DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-12-08	220000 SEATS 2015 ? 2016 Q50 AND Q50 HYBRID; FRONT SEAT VIBRATION IF YOU CONFIRM There is a rattle or vibration in the front driver or passenger seat when driving. ACTION Replace the front seat rail nuts with the new ones listed in the PARTS INFOR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-26	110000 ELECTRICAL SYSTEM 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-23	355100 EQUIPMENT:OTHER:LABELS REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-29	132000 VISIBILITY:GLASS, SIDE/REAR WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-14	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-29	131000 VISIBILITY:WINDSHIELD WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-04	110000 ELECTRICAL SYSTEM TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-04	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-04	118000 ELECTRICAL SYSTEM:SOFTWARE TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-28	030000 BRAKES (PWS) BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-13	356000 EQUIPMENT ADAPTIVE/MOBILITY VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-19	162700 STRUCTURE:BODY:TRUNK LID THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard previous ver Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-25	200000 WHEELS WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-25	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-04	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES The information in the previous version of this bulletin is no longer valid. Please discard the previous version of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-20	356000 EQUIPMENT ADAPTIVE/MOBILITY TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-14	110000 ELECTRICAL SYSTEM Disabling the 2G TCU Voluntary Service Campaign *** Campaign Summary *** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-16	356000 EQUIPMENT ADAPTIVE/MOBILITY CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-31	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES This bulletin has been amended throughout. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-21	063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-25	143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 20 and 22 have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-10	143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-28	060000 ENGINE (PWS) INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. – DTC C1130 is an ABS DTC that indicate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-15	130000 VISIBILITY 2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: – AUTO-UP d Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-22	060000 ENGINE AND ENGINE COOLING 2014-2016 Q50; AIR MIX DOOR MOTOR LH SERVICE INFORMATION This bulletin has been amended throughout. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-29	060000 ENGINE (PWS) INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-03	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-03	356000 EQUIPMENT ADAPTIVE/MOBILITY 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: – The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has bee Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-28	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-04	353000 EQUIPMENT:ELECTRICAL 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle’s Occupant Classification System (OCS) operation after all campai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-04	118000 ELECTRICAL SYSTEM:SOFTWARE 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle’s Occupant Classification System (OCS) operation after all campai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-10	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-10	118000 ELECTRICAL SYSTEM:SOFTWARE NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-17	353000 EQUIPMENT:ELECTRICAL 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: – Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Pl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-03	353000 EQUIPMENT:ELECTRICAL 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: – 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-20	071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-07	021520 SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-07	021540 SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-06	110000 ELECTRICAL SYSTEM SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-15	110000 ELECTRICAL SYSTEM SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-23	284000 BACK OVER PREVENTION: CAMERA SYSTEM SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-22	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY INTELLIGENT KEY BATTERY VOLTAGE CHECK AND REPLACEMENT THIS BULLETIN HAS BEEN SUPERSEDED BY ITB15-026. INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-29	180000 VEHICLE SPEED CONTROL INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-29	185000 VEHICLE SPEED CONTROL:CRUISE CONTROL INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-19	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-27	162300 STRUCTURE:BODY:DOOR 2014 – 2015 Q50; THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-27	350000 EQUIPMENT 2014 – 2015 Q50; THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-24	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL THIS BULLETIN HAS BEEN AMENDED IN THE TITLE AND SERVICE INFORMATION SECTION, INCLUDING STEP 2A ON PAGE 3. DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN. 2015 Q50 & QX60; INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015 INFINITI Q50

5 Recalls for 2015 INFINITI Q50

0 Complaints sent to the Center for Auto Safety for 2015 INFINITI Q50

107 Complaints submitted to NHTSA for 2015 INFINITI Q50

0 Investigations for 2015 INFINITI Q50

266 Service Alerts for 2015 INFINITI Q50

2015 INFINITI Q50

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2015 INFINITI Q50

5 Recalls for 2015 INFINITI Q50

0 Complaints sent to the Center for Auto Safety for 2015 INFINITI Q50

107 Complaints submitted to NHTSA for 2015 INFINITI Q50

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