2014 KIA Soul

My 2014 kia soul has become uninsurable due to all the thefts. I need to have a software update to get insurance. I called the kia dealership and was told there isn’t an update available yet. They were not concerned at all in helping in this matter. I don’t know what to do. I’m still making payments on a vehicle that I can’t drive. I need documentation from the kia dealership to send to the insurance company before they will insure me.

Engine failed. Recall on it. Kia won’t cover the engine

Catalytic converter has gone out from a previous recall. They will not fix because they said they upgraded the computer in the car so it won’t mess up the Catalytic converter…. here i am having to fork out $2000+ to fix their recall.
Also at 150,000 my blower motor went out

While driving on the expressway going approximately 65 mph car suddenly stalled started smoking and went to limp mode in the middle of the expressway. I pushed the car off the expressway with the assistance of another driver. Towed the car to a independent pep boys and was told that my car experienced catastrophic engine failure resulting from a prior recall. Engine received regular oil changes and all fluids were within operational levels. Repair shop attempted to take the car for test drive where it smoked to the point that they assumed it was on fire. The repair shop recommended a new engine. I may contact with the Kia manufacturer and was told that they would not honor the recall and replace the engine.

Engine was replaced but catalytic converter is going out.Kia is trying to charge me

Smoke and Fire smell – Dealership claims catalytic converter was to blame. It also caused Head Gasket Damage and Piston Arm damage.

Engine rod went up literally ‘out of nowhere’ Stopped at red light and when the light turned green and I began to move there was loud banging under the hood I have 104,000 miles on it and it has had documented synthetic oil changes on a regular basis. There is a recall on the catalytic converter but only for the 1.6 engine and not the 2.0 which is mine. However in the recall notice it stated that if the catalytic converter is defected in will damage the engine. What is my recourse? I

I was driving my car on a CA Freeway and my Check Engine Light and Oil Lights turns on, the engine began knocking and then I heard a loud bang. Blue and grey smoke fired out of the exhaust. I began to lose power as I tried to cross 4 lanes of traffic to make it to the shoulder. I had thrown a Rod and the engine had a large hole in it, where oil leaked out. My car is under a recent recall for this issue but Kia will not fix it.

2014 Kia Soul engine run dry of oil!!! Headlight wires melt

Driving my Kia Soul out of nowhere my vehicle loss power and engine was misfiring. No check engine light and warning signs. I am now being told that I have replace the engine and Kia has offered no explanation of how there were no signs and no check engine lights.

My engine had a lawn mower sound for a week with no check engine light. After a few days my car suddenly made a loud bang. As I finally pulled over my car was engulfed in flames. I saw your news report on Kia through WESH news in Orlando as I did a segment 2 months ago where my car did the same as for sorentos. I had a GDi engine. I need help as Kia told me that they will not do anything.

I have been noticing that my car has numerous chips on my paint around my entire car. The chips do not have impact marks suggesting it may have been caused by rocks ,etc. I have been noticing an increase in chips on my paint daily. I called Kia to inform them about the chips on my paint and wanted to know what the prcedure is to get warranty service. Paint repairs paint due to non impact discoloration, fading , cracking, chipping, or flaking are covered for the first 36 months/36,000 miles as stated in the 2014 Warranty and Consumer Information Manual. I scheduled my 30,000 mile service and advised the service representative that I have unusual chipping on my paint and would like to verify if my warranty would cover the repair. At the completion of my service, I reminded the representative that I have a defect with my vehicle paint. I showed her the the numerous non impact chips I have on my paint. She interrupted me and said it was from little rocks that hit my car and that it was bound to happen on anyone’s car whether the had the best paint job or not. I told her it was all over my car and not just the front of the car and she said for me to use touch up paint to cover the chips. I am very confused and upset because I am still within the warranty and the warranty is specific to my situation.

The contact owns a 2014 kia soul. the contact had received notification of nhtsa campaign number: 19v120000 (engine, engine and engine cooling); and the engine block was replaced; however, the catalytic converter was not replaced. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the approximate failure mileage was 100,000.

Tl* the contact owns a 2014 kia soul. the contact stated that while driving at unknown speeds, the check engine and oil warning lights were illuminated. additionally, the contact stated that there was an abnormal fuel odor detected. the contact received notification of nhtsa campaign number: 17v608000 (steering) and 20v750000 (engine). the vehicle was towed to trophy kia downtown los angeles (1945 s figueroa st, los angeles, ca 90007, (213) 342-0802). the vehicle was not diagnosed nor repaired. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure and informed the contact that the system was down. the failure mileage was 93,000.

Manufacturer recall number sc200ps nhtsa recall number 20v750 300,000 effected vehicles. engines blowing up i have personally been without my car for 74 days now despite constant attempts to contact the dealer. my engine blew up twice while i was driving. the first time i had to pay for the engine and now its happened again but there is a new recall addressing what happened in both engines. the new recall also states "if i have incurred any expense to remedy this issue prior to this recall notice i can be reimbursed." according to title 15 chapter 50 of the u.s. code, in sections 2301-2312, section 15 usc 2304 subsection (a).4: (4) if the product (or a component part thereof) contains a defect or malfunction after a reasonable number of attempts by the warrantor to remedy defects or malfunctions in such product, such warrantor must permit the consumer to elect either a refund for, or replacement without charge of, such product or part (as the case may be).

Bought this vehicle used it's always using excessive oil no leaks its just using even when it was newer. had to replace the catalytic converter because of the excessive oil burn. had problems with poor engine performance gradually until it got severe enough it was not able to be driven. took it in for a recall on the engine they stated it had passed all test even though there was a ticking sound coming from the engine. all so strong smell of fuel coming out the tail pipe. from my research at least couple of the items discussed here are common with these vehicles. the 1.6 has had similar issues and had the engine recalled altogether. the 2.0 needs a recall as well instead of with technical requirements to work around replacing all engines. i think something is wrong with the design of the engine. i'm hoping kia can recognize & resolve the issue.

Tl* the contact owns a 2014 kia soul. the contact stated while driving 35 mph, the check engine warning light illuminated and the vehicle shut-off independently. the contact stated the failure persisted after the vehicle was repaired. the vehicle was taken to trophy kia (22020 recreation karson ca 90745, 424-306-3311) where it was diagnosed with a sluggish a engine. the contact stated that the repair would be out of pocket. the vehicle was not repaired. the failure mileage was 126,310. the consumer stated the vehicle was taken to the kia dealership twice for a software update to no avail. the consumer stated he was charged for a new engine and did not honor the recall.

P050a engine code keeps reoccurring with no fix from kia. they keep suggesting "fixes" like replacing the cold air intake valve. cai mechanical board. cleaning the carbon is really pricey, but the error code just keeps coming back. seems to be extremely common. check engine code keeps popping up despite everything running fine and being clean.

Tl* the contact owns a 2014 kia soul. the contact stated while driving at various speeds, the oil warning light was illuminated. the contact stated that the vehicle consumed oil very quickly. the vehicle was taken to fred beans kia of langhorne (1801 lincoln hwy, langhorne, pa 19047) where it was diagnosed and the contact was informed that the catalytic converter needed to be replaced. the contact related the failure to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the vehicle was not repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 90,000.

A check engine light associated with the code p050a continues to repopulate on my fault codes. i have taken this to the dealership several times and been charged money out of my pocket with no resolution. i am concerned about the drivability of the vehicle and any future issues that may arise as a result of this check engine light.

Code p050a came on after recall. dealership cannot tell me what is wrong and it only comes on upon starting in cold weather. this is a common problem and kia needs to provide a solution.

Engine sputters, burns oil car doesn't want to go over 50 moh we received multiple safety and recall letters brought to delearship numerous time there was a catalytic converter recall kia refused to fix we paid out of pocket now we having issues same issues they trying to blame oil pump expecting me to fix it when i got another safety recall letter from kia with all info listed that the car is doing

Tl* the contact owns a 2014 kia soul. the contact stated while reversing the vehicle, the back over prevention camera malfunctioned and there was no image displayed on the screen. the contact stated no warning light was illuminated. the vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. the vehicle was not repaired. the manufacturer was informed of the failure but declined to offer any assistance. the failure mileage was approximately 67,230.

Recall sc200 engine compartment fire safety hazard. while driving after i got off the interstate and got off on my exit, i heard a knocking noise in engine, then oil light and engine light came on, i get my oil changed on the regular, smelled really hot had to turn off the car it scared me because it also started to deaccelerate would not go over like 30 40 mph. the noise was terrible i was so scared the engine was going to explode i had to have it towed. now after the kia consumer told me multiple times they approved the engine replacement the dealership had some issue due to an ecu ksds update that i was not notified of and it was never preformed. so she apologized by telling me the information that was previously provided mutiple times was incorrect and i would need to pay out of pocket. i read over the sc200 engine inspection test recall letter. it actually states they will preform the ksds ecu software update in addition to this recall. not the other way around. sent another escalation because this is not fault of my own the car is broke down and also not my fault they gave me the wrong information (so they say.) regardless they should replace it because they already told me it was approved to be fixed and for a rental. i have still not gotten any thing. i am completely

Abs light & brake light and other dash board lights are on, and wont turn off. there is a some sort of leak that i am unable to find where it come from. i took it in for a service and to perform recall p12002aq which they did but kia did not attend to, or address the brake light & abs light & unidentified leak reported to them at the time i brought car in.. instead they wanted to charge a very high fee to address the issues which are the signs of what has caused fire problems with this kia model

My engine shakes really bad while sitting idling and i can hear a loud huming noise while driving. i can also smell gas from time to time. my oil was just changed less than three weeks ago and it is already dirty, gritty and dark.

The contact owned a 2014 kia soul. the contact stated her son was driving at 35 mph when smoke started coming out from under the hood of the vehicle. the vehicles next to the vehicle and behind the vehicle honked their horns and started yelling at the driver that there was a fire underneath the vehicle. the driver pulled the vehicle over to the side of the road and the vehicle became engulfed in flames. the driver exited the vehicle through the driver’s side window due to the electrical components in the vehicle melting and not functioning as designed. the fire department extinguished the fire. a police report was filed. no medical treatment was needed at the scene. the vehicle was towed to a tow lot where the contacts insurance company inspected the vehicle and deemed the vehicle a total loss. the manufacturer was not made aware of the failure. the failure mileage approximately was 60,000.

Can you please update the recall on this car it’s already has been fixed by the dealership in arizona , 12 april 2021 the vehicle got fixed and i have all paperwork shows that

Piston punched through wall of engine resulting in small fire while driving vehicle

Engine has a severe knock and is consuming large quantities of oil, oil light would flash even with oil at the max mark. it is available for inspection. when dealer looked at the car they flashed the knock sensor, and returned vehicle, drove 2 miles went into limp mode in traffic, would not go above 5mph. engine light flashed. dealer replaced knock sensor and returned vehicle. again, approximately 2 miles the vehicle went into limp mode again in traffic. upon 3rd time going to the dealer they determined engine needed replaced and refused to warrentie under recall. vehicle has 156k miles recall expires at 150k.

My issue has to deal with the catalytic converter. i received a safety recall letter dated 4/12/2019 which stated i had a defect related directly to the converter. i brought the car in within days of this letter to get the upgrade to the catalytic overheating protection unit. starting in feb of 2021 my engine light goes on, and stays on for a few days, then goes off again for a week . this has repeated itself since then. ive since brought the car in twice explaining this issue, only to be told on my 2nd trip that my catalytic converter is clogged. i explained i have the safety recall later which states "kia will upgrade the catalytic overheating protection logic in the engine control unit (ecu), and if necessary replace the catalytic converter and/or engine at no cost to you". the response from both the dealer and kia has been, "that campaign has ended, and the repairs are your responsibility". my argument is, how can a safety recall that is directly related to my defect ever be expired?. the car has been diagnosed as having a clogged converter. i've been advised by a lawyer to reach out here to see if i can get any answers regarding the recall letter and if its valid for the life of the vehicle.

The contact owns a 2014 kia soul. the contact stated while driving an abnormal sound was heard as the vehicle loss power with several unknown warning lights illuminated. the contact opened the hood and checked the oil dipstick and discovered there was no oil in the engine. the contact stated that the oil was change three weeks prior to the failure. the vehicle was towed to her residence and then towed to the ntb in belair, md to be diagnosed. the contact was informed that the rod had punctured the oil tank. the manufacturer was notified of the failure and the contact was notified of nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the vin was included in the recall. the vehicle was taken to the dealer however, the mechanic was unable to retrieve a diagnostic trouble code. the contact was informed that the engine needed to be replaced. the failure mileage was approximately 125,000.

The contact owns a 2014 kia soul. the contact received notification of nhtsa campaign number: 19v120000 (engine, engine and engine cooling) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated while driving at various speeds, the vehicle failed to accelerate and loss motive power. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the engine was ½ quart low on oil, with no leaks present. the catalytic converter was inspected and flushed however, and additional diagnostic test was needed. the vehicle was then towed to the dealer where it was diagnosed that the catalytic converter fractured and the engine needed to be replaced. the vehicle was not repaired. the contact felt unsafe driving at low speeds due to the vehicle not accelerating above 15 mph. the manufacturer was not contacted. the failure mileage was approximately 107,269.

The contact owns a 2014 kia soul. the contact stated while driving at various speeds, the vehicle failed to accelerate as needed. the contact stated that there was an abnormal knocking coming from the engine. there was no warning light illuminated. the vehicle was taken to the local dealer where the vehicle had been repaired under nhtsa campaign number: 20v750000 (engine) however, the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 130,000.

We have concerns how gerald kia of naperville handled the recall: nhtsa recall number: 20v750 (1/25/21)/product improvement campaign (10/20/20) and at this point are very concerned about the safety of driving our car at all. we brought our car in on 2/24/21 for this important safety recall/product improvement campaign. they performed the pi2002b ecu update (sc200b logic update), inspected the engine for sc200ps bct and fuel line and oil pan inspection which all passed. we expressed the check engine light was coming on when on the highway, the proposed fix was replacing purge valve, spark plugs and air filter. i replaced the air filter and purge valve myself and had my local mechanic replaced the spark plugs and one coil on 4/10/21. also note that the car has been consuming too much oil for the past year and started to get worse during this time - sometimes losing more than a quart a week and we just monitor the oil level and add when it is getting low and were hopeful that these repairs would help the oil consumption problem as well as the check engine light coming on. after these fixes the car started having severe acceleration/loss of power issues while driving on the highway when reaching 65 mph and the check engine light would flash. and then one time the check engine light started flashing and stayed on and i brought it to my local mechanic to diagnose. he cleaned our fuel system to see if it improves our performance and while doing so confirmed that our car has a clogged catalytic converter and recommended that we bring the car back to the dealership for an oil consumption test to inquire further into our car issues and that the high oil consumption may have led to the clogged cat. before i brought the car back to the dealership i re-read the recall/safety campaign letters and realized that it appears what was happening was after the software update which updated the knock sensor detection system - the blinking check engine light was blinking and the

My car caught fire upon a drive home. had to call fire department and extinguished it myself before fire department arrival. took vehicle to local kia dealership to have them check car. documentation of charting from fire. they told me it’s because i needed new snow tires. i purchased new tires. months later my engine started knocking and vehicle is not drivable. i have filed a national claim with kia due to safety recall on 4/21/21. i have sent pictures and report. i leave multiple voicemails. no one is calling me back. case number 14128806. case manager is jesse. twice i’ve been told his supervisor will call me back and no one has. fire occurred in 2018- engine blew in 2021

I was traveling back home from dandridge, tn in july 2019. as i was going down the interstate at 70mph, the engine made a very loud noise and the vehicle began to shake. i promptly pulled over to the shoulder and shut off the vehicle. the vehicle was then towed to rusty wallace kia of knoxville. they had the car for three months before i received a phone call in september 2019. i was on my way to florida with a friend, and rusty wallace kia informed me that the engine had “threw a rod” and cut the oil lines. the recall is related to this exact issue. rusty wallace kia then replaced the engine without my written permission. they called to inform me of this about a month later. i did receive mail from kia consumer affairs alerting me of the recall a few months later. i have since contacted consumer affairs and they let me know they would be contacting rusty wallace kia of knoxville to discuss getting the repair payed for so i can get my car back. i received an email just today (several months later) from the service manager, allison richard’s, saying that i am responsible for the cost of the repairs. the recall paperwork in the mail states the engine will be replaced and the kds software updated. as of today, rusty wallace kia of knoxville is refusing to release my car back to me (which is paid in full and i have the title in hand), and allison also stated that consumer affairs said they wouldn’t help. i am needing my car back as soon as possible, and any help is appreciated. thank you.

In the past year from feb last year till today i have bought 2 set of lightbulbs. the 1st set lasted a year the 2nd set i bought 2/1/21 and it just burnt out again. i am not buying cheap bulbs either.

The contact owns a 2014 kia soul. the contact stated that the vehicle would idle when coming to a complete stop and there was a heat source coming from the floorboard. the vehicle was taken to the dealer and was serviced for a manufacturer's product improvement campaign software updates for the engine control unit and knock sensor detection system however, the failure recurred after the repair. the manufacturer was made aware of the failure. the failure mileage was 51,000.

The contact owns a 2014 kia soul. the contact stated that the vehicle was serviced for nhtsa campaign number: 20v750000 (engine) and a manufacturer's product improvement campaign software update however, the failure occurred. the contact stated that on three separate occasions while driving at 60 mph, there was a rattling sound heard then the vehicle loss motive power without warning. the instrument panel light and front driver’s and passenger’s side headlights flickered on and off. the vehicle was taken to the dealer and diagnosed that there was a rod bearing knocking code that appeared on the code reader however, there were no oil leaks found. an oil consumption test was performed which found that the vehicle consumed a quart of oil for every thousand miles. an engine test was also performed, which the vehicle passed. the vehicle was not repaired. the manufacturer was made aware of the failure but informed the contact that there was no warranty coverage and advised the contact to drive the vehicle until the engine seized. the failure mileage was 93,000.

While driving on the highway in cruise control, the engine suddenly went into a lower gear and lost acceleration. since then, the car has had difficulty accelerating and struggles to get up to speeds over 60mph. i had the car checked out and was told it was a clogged catalytic converter and that it needed to be replaced. prior to the highway incident, the oil light would come on frequently and oil would have to be added every two to three weeks. the dealer has inspected the car for the engine recall and found no issues even though the car was experiencing oil loss when it was taken to the dealer. the car has 110,000 miles.

While i was driving on the highway, i heard a loud banging coming from the front of my car. i took it to a repair shop and was told it needed a valve replacement but it was only a matter of time before i would need to replace the engine. i did have the valve job done at great expense to me. however the engine light came on and despite having each of the problems fixed generated by the codes that came up, the engine light never went off. now i understand there is an engine recall and the problems described are exactly what is wrong with my car e.g. engine light is on, check oil light flickering on, gasoline/fuel odor. i also had the catalytic converter replaced at my expense, only to find out there was a recall on that too. i need to have my engine replaced. this is a safety issue. kia needs to make good on its promise.

The vehicle had a strange smell ever since we got it a few years back. earlier in the month, the headlight and dashlight would flicker with the turn signal. we looked it up and set up an apppointment with a local kia dealership for recall on this issue. then this week, the engine suddenly quit while the car was parked. the vehicle wouldn't start at all. kia was notified and they said that there was another recall on engine sc200 on this vehicle that was just announced earlier this year. online lookup also revealed that the smell issue can be from burning oil or a leak into catalytic converter. other kia cars from the same years have also said to have had these issues. then an obd ii check showed the codes 7e8 and 7e9 which has been noted online by other customers as engine problem recall for which kia has replaced their engine free of charge.

The contact owned a 2014 kia soul. the contact stated that while the daughter was driving approximately 40 mph the vehicle crashed into the rear end of another vehicle. during the crash, the front end sustained severe damage and the vehicle was destroyed but the driver-side air bag did not deploy and the front driver-side seat belt malfunctioned and did not secure the occupant causing the driver's head to make contact with the steering wheel. the driver sustained a head injury that required medical treatment. a police report was taken at the scene and the vehicle was towed away. the cause of the failure was not determined and the local dealer and manufacturer were not notified of the incident. the failure mileage was 94,000.

Car displays a check engine light. the check engine light reports an issue with the catalytic converter. car has began to shut off randomly when coming to or at a stop (for example: at a red light).

My vehicle started driving really sluggish and slowing down from 55 to 35 when going up a hill. it felt like it wasn’t getting the gas to make it go. i looked it up and found this recall: 2014 kia soul; manufacturer photo vehicles affected: approximately 379,000 model-year 2012-16 kia soul hatchbacks equipped with 1.6-liter gas engines the problem: high exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine’s pistons as well as possible piston connecting rod failure. piston damage may result in an engine stall, increasing the risk of a crash. a broken connecting rod may puncture the engine block, allowing engine oil to escape that may contact the exhaust, increasing the risk of a fire. however i was told that my vehicle is a 2.0 liter engine and it’s under the recall! drove my vehicle home after the kia dealer told me i needed a catalytic converter, then my engine light started blinking, called kia of america corporate to ask them and confirm it wasn’t under recall and they had me get it to the dealer and now the dealer said i need an engine!!! i don’t even have 130,000 miles on the vehicle! just seems too coincidental that my vehicle has the same issues as the 1.6 liter engine kia soul does! kia is also saying i’m completely responsible for repairs!

The contact owned a 2014 kia soul. the contact stated that while his daughter was driving the vehicle at an undisclosed speed, the vehicle experienced a loss of automotive power. another driver notified her that there was smoke coming from the vehicle. after the vehicle was stopped, the driver saw flames coming from underneath the hood of the vehicle. the fire department was notified of the fire and arrived and extinguished the fire. the vehicle was towed away from the scene of the fire. a fire report was filed. the vehicle was destroyed. the cause of the fire was not yet determined. the contact mentioned that previous to the fire there were several cylinder misfires. the manufacturer and local dealer were not notified of the failure. the contact indicated that the original engine had been replaced in 2018. the failure mileage was 238,000.

Banging in engine consuming excessive amounts of oil oil light flickering check engine light on loss of power car shakes when idle gas/ fuel odor brought to mechanic, valves pistons replaced. banging stopped other stated problems continue.

The lights flicker on and off making it dangerous to drive. this is an ongoing problem and did not just happen one time

The contact owns a 2014 kia soul. the contact stated while driving approximately 30 mph, the accelerator pedal was depressed however, the vehicle failed to exceed 40 mph. the contact stated that the check engine warning light was illuminated. the vehicle was not diagnosed nor repaired. the manufacturer was informed of the failure and told the contact that the vin was not under recall. the failure mileage was approximately 125,000.

The exhaust manifold failed and yes, it is available for inspection. my daughter's safety was put at risk after i was advised by kia service center that i needed to replace the rocker cover and a fuel pump. my daughter experienced the burning smell of fuel and the vehicle would not accelerate and would not go above the speed limit of 20, when on an incline. i took my vehicle to kia service center on july 14, 2021 following the instructions written on the nhtsa recall # 20v750 notice i received from kia and they advised me that i needed to replace the rocker cover and a fuel pump. i paid $405 for replacement parts and service, left the service center with the impression that the vehicle was repaired. my daughter drove the vehicle back and forth to work and everything was okay until july 22, 2021 one week and a day after the repair, the mil illuminated. i took the vehicle back to the service center and i was then advised that i needed to replace the exhaust manifold and all four coils. i was also advised that the exhaust manifold is on national back order with no expected date. i was told to call kia corporate and kia corporate office has advised me that there is nothing they can do to assist me. the associate at the kia service center said i could drive the vehicle but after a while it would cause other damage to the engine. i questioned the service center manager about why would they tell me that the repair they made on the 14th fixed the issue. he informed me that they had no way of knowing what the issue was until the mil light came on. i informed him that it is an issue that there was no warning lamp to advise of the first two parts i paid for that they said was the issue. kia would not afford towing to service center. kia service center has confirmed that the problem with the vehicle now is the exhaust manifold. the vehicle/component have been inspected by kia service center. first visit to kia no warning lamps/messages, there was the burning smell of fuel.

The contact owns a 2014 kia soul. the contact stated that while her daughter was driving at an undisclosed speed, a burning odor was detected. the check engine warning light was illuminated. the vehicle was towed to the dealer and the dealer performed a recall repair for nhtsa campaign number: 20v750000 (engine). after, receiving the vehicle back from the dealer the oil warning light illuminated. the dealer was made aware of the failure and an engine test was performed and diagnosed that there was sludge in the engine from not having regular oil changes. the contact was informed that the oil needed to be changed every 2,000 miles, instead of every 3,000 miles. the vehicle was not repaired since an appointment was not available until august 25, 2021. the manufacturer was not made aware of the failure. the failure mileage was 63,363.

Had knock sensors replaced twice and engine is still knocking. been noticing in the news and media that these cars are catching on fire and the knock sensors were designed to go into limp mode so it doesn’t catch on fire and i’m stuck with it and can’t drive it anymore because it’s in limp mode. the check engine light is flashing for the knock sensors p1326. i need help with getting kia to get this fixed. it’s not safe to drive on the road.

The contact owned a 2014 kia soul. the contact stated that while driving at 70 mph, smoke started coming from the air vents then the vehicle was filled with smoke. the contact pulled over, exited the vehicle, and saw there was fire coming from under the hood. the fire department was able to extinguish the fire. the contact was unaware if there was a fire department report filed. no medical attention was received for the contact and his wife, who was a passenger. the vehicle was towed to a tow yard and deemed totaled by the insurance company. the manufacturer was made aware of the failure and will have the vehicle towed to an unknown dealer for diagnosis. the failure mileage was approximately 105,230.

The contact owns a 2014 kia soul. the contact stated while driving up an incline at various speeds, the vehicle would stall upon depression of the accelerator without warning. the contact also stated that the check oil light would illuminate on the instrument panel soon after an oil change. the contact then received a notification for nhtsa campaign number: 20v750000 (engine). the dealer was notified of the issue however, the contact was informed that the part was not yet available. the manufacturer had been notified of the issue. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the failure mileage was approximately 70,000. parts distribution disconnect.

Kia engine seized while driving. check engine and check oil lights both flashed immediately before car engine failed. car would not turn over but battery was still fully functional. it was immediately brought to a local repair shop where oil was cleared as a non factor in engine problems. i was also informed that the engine was completely seized and non operational. i contacted kia pride regarding engine issue and was informed that an inspection would need to be completed and would take 5-6weeks as they are having company wide issues with kia engines.

The contact owns 2014 kia soul. the contact stated her daughter's boyfriend was driving approximately 70 mph with her daughter in the passenger’s seat, when they noticed smoke in the rearview mirror. the driver checked around to see if the smoke was coming from another vehicle and determined that the smoke was coming the vehicle he was driving. there were no warning lights illuminated. the contact stated that the driver pulled over to the side of the road and exited the vehicle and noticed fire coming from under the hood of the vehicle. the contact stated that the fire was extinguished with the assistance of the fire department. the contact stated that prior to the failure, the vehicle had been taken to the local dealer and repaired under an unknown recall. after retrieving the vehicle, the contact stated occasionally the low oil level warning light would illuminate. there were no injuries sustained. the contact did not know whether a police report was filed. the vehicle was towed to a tow lot, then it was towed to the dealer per the manufacturer's instructions. the nearest dealer declined to offer the any repairs or service on the vehicle since the vehicle was severely burned. the vehicle was not diagnosed nor repaired. the approximate failure mileage was 105,000.

The engine started overheating when the vehicle reached over 150,000 miles. the oil in the car is burning rapidly. i have to check the engine oil daily and when on the freeway every hour because the oil is burning rapidly. when there is no oil the engine shuts down. the engine is overheating and i am afraid of an engine fire. i am constantly putting oil in the car because it is burning out rapidly. i am not sure why. there is a recall but i am not sure if i can get it because of the mileage on my car.

The contact owns a 2014 kia soul. the contact stated that while at a stoplight, the vehicle stalled with an abnormal knocking sound coming from the engine. the contact was uncertain if the check engine warning light was illuminated on the instrument panel prior to failure. the contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic. the mechanic informed the contact of nhtsa campaign number: 20v750000 (engine) which he linked to the failure. the dealer was notified, and the vehicle was towed to the dealer. after a week, the contact was informed that because the software update was not performed on the vehicle, the manufacturer would not approve the recall repair. the manufacturer was notified of the failure but offered no assistance. the vehicle was not repaired and remained in possession of the dealer. the failure mileage was 111,436.

The contact owns a 2014 kia soul. the contact stated that the vehicle failed to accelerate above 40 mph. the contact stated no warning light was illuminated. the vehicle was taken to a local dealer where it was diagnosed but not repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 19v120000 (engine and engine cooling) however, the vin was not included. the manufacturer was not informed of the failure. the failure mileage was approximately 146,000.

The contact owns a 2014 kia soul. the contact stated that upon placing the key into the ignition and turning the key in the on position, the passenger side curtain airbag deployed without warning. no injuries were reported. the dealer was notified of the failure and he was referred to an independent body shop for assistance. the vehicle was taken to the body shop and remained in the possession of the body shop. the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 111,000.

I took my 2014 soul to get recall done in san leandro on 01apr21.no repairs done except coil that i paid for.today 03sep21 i took my 2015 soul in(same issue as b4 little power)and they are telling me my catalytic converter needs changing. to my understanding when i had them check the safety recall the repairs would of happened then ,dealers will upgrade the catalytic overheating protection engine control unit logic to prevent overheating of the catalytic converter. in addition, the catalytic converter will also be replaced if it has been damaged. depending on the extent of any damage, the engine may also be replaced. all repairs will be done for free.this was not done to my 2014 soul.

My dash lights would flash bright and dim randomly while driving at first. a few weeks later my headlights would flicker from high beam to low beam and dash lights would still flicker. now about a month into this my headlights still flicker but they have even turned off all while driving and i was told my brake lights go off as well ,dash lights still flicker and my a/c will not work/blow randomly so it seems to be involving electrical .

The contact owns a 2014 kia soul. the contact stated that during a brakes and struts repair being performed by an independent mechanic, the mechanic informed the contact that there was oil pan leakage but could not fix the failure since the vehicle was under a recall. the vehicle was taken to the dealer and the dealer performed an oil change and updated the knock sensor detection system (ksds) software. the dealer informed the contact to drive the vehicle for 1,000 miles then bring the vehicle back. the contact drove the vehicle for 400 miles and the check engine warning light illuminated and the knock sensor went into limp mode. the vehicle was taken back to the dealer and diagnosed that the engine was damaged from the previous dealer richland motors (4653 pearl rd, cleveland, oh 44109) having the top engine taken apart and rebuilt. the dealer also informed the contact that it was normal for kia vehicles to consume a quart of oil every thousand miles. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure. the failure mileage was approximately 64,000.

The contact owns a 2014 kia soul. the contact stated while driving approximately 40 mph during rainy weather conditions, the vehicle began to produce a knocking noise, decelerated, and smoke coming from the engine compartment. the contact's boyfriend opened the hood and confirmed that there was a fire. the fire extinguished itself and the vehicle was towed to a local dealer where it was currently there for diagnostics but not repaired as of yet. during the incident, the police were called but it was unknown if a police report was filed. the contact stated no warning lights were illuminated. the manufacturer was informed of failure and was awaiting a response. the failure mileage was approximately 99,000.

The contact owns a 2014 kia soul. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 20v750000 (engine) however, while pulling into the driveway the contact heard an abnormal sound coming from the vehicle. the contact inspected the vehicle and became aware that the engine oil level was low. the contact added a quart of oil to the engine. several days later while the vehicle was started, the contact heard the same abnormal sound coming from the vehicle. additionally, the engine temperature was elevated, and the vehicle was consuming oil. the contact reached out to an independent mechanic about the failure and was informed over the phone that the vehicle might need a new engine. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 57,000.

Started experiencing engine issues around 100,000 miles/6 years with kia soul, including very sluggish acceleration, not shifting gears properly or when needed on highway. a couple of different technicians/dealers looked at car and couldn’t figure it out. in june 2020 at 108,151 miles a kia dealer/servicer determined the catalytic converter was the issue and needed replacement. kia refused to provide a new one, as it was just outside the 6 year/100,000 mile warranty. now in september 2021 the car is having the same problems and a kia dealer/servicer determined the catalytic converter needs to be replaced again. kia refused to replace, as they only give a 1 year warranty on the new one they put in june 2020 (doesn’t epa require a 5 year warranty on new aftermarket catalytic converters?). contacted kia consumer affairs and have pending escalated claim for them to provide the catalytic converter this time. there is clearly something wrong with the engine that it is causing the catalytic converters to fail so soon. seems very similar to the vehicles that were included in the $760 million kia engine settlement.

When trying to accelerate the engine does not go into the next gear causing the speed to stay below 60 mph.

The contact owns a 2014 kia soul. the contact stated while driving 70 mph, the vehicle started sputtering then loss motive power. the check engine and oil warning lights were illuminated. the vehicle was towed to the contact's residence. the vehicle was leaking oil onto the ground. the contact inspected the engine and saw that the rod had pierced the engine block. upon investigation, the contact related the failure to nhtsa campaign number: 19v120000 (engine and engine cooling) which associated with the vin. however, the contact had not received notification for nhtsa campaign number: 19v120000 (engine and engine cooling). the dealer was made aware of the failure but informed the contact that there was no recall associated with the vin. the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure but informed the contact that there was no recall associated with the vin and to pay for the vehicle to be towed to a dealer, and if deemed that the vin was associated with the recall, then the cost for the repair would be covered. the failure mileage was approximately 150,000.

Unknown, issue is the vehicle will not accelerate or change gears properly on an incline. on level roads the acceleration is still very slow.

The contact owns a 2014 kia soul. the contact received notification of nhtsa campaign number: 20v750000 (engine) on 9/21/2021. the contact called multiple local dealers and was informed the closest appointment was on 11/8/2021 to have recall repairs. the contact stated on 9/24/2021 while his daughter was driving at an unknown speed, the vehicle began to decelerate its speed and the brakes pedal was hard when depressing. the contact stated no warning light was illuminated. the driver stated she saw smoke exiting under the hood and then the vehicle accelerated independently while depressing on the brake pedal. the driver was able to park on the side of the road. the vehicle was towed to his residence. the contact towed the vehicle to local dealer on 9/37/2021, where it was diagnosed with needing the engine to be replaced. the dealer informed he had a salvage title and kia manufacturer declined to complete recall repairs. the vehicle was not repaired but was pending repairs. the manufacturer had been informed of the failure. the failure mileage was approximately 90,400.

The contact owns a 2014 kia soul. the contact stated while driving at 60 mph, the vehicle inadvertently downshifted and would not go past 45 mph. the check engine warning light illuminated. the contact was able to veer to the side of the road and turned off the vehicle. the contact was able to restart the vehicle, however, the vehicle was towed to the dealer who diagnosed that the knock sensors needed to be replaced. the manufacturer was notified of the failure and did not provide any assistance. the vehicle was repaired. the approximate failure mileage was 84,000.

The contact owns a 2014 kia soul. the contact stated while driving at various speeds, exhaust fumes entered the cabin causing a headache. the contact stated there was no warning light illuminated. the vehicle was not taken to a local dealer. the manufacturer was informed of the failure and was awaiting a response. the failure mileage was approximately 93,500.

Engine making knocking noise, car turns off while driving, it won't start sometimes, hard hesitates when gears change, i'm mostly concerned about it turning off while driving in a high way it happened three times already to me!

The contact owns a 2014 kia soul. the contact stated while driving approximately 45 mph, when there was an abnormal knocking noise coming from the engine compartment and suddenly there was smoke as well. the contact was able to pull over and ems were called to the scene, before fire marshals arrived on the scene the fire extinguished on its own. the contact stated no warning lights were illuminated. the vehicle was towed to a local dealer where it was not diagnosed or repaired. the manufacturer was informed of failure but was unable to assist the contact. the failure mileage was approximately 93,635.

I took my 2014 kia soul into the dealer to have them do the 2 open recalls on the car, the one to update the knock sensor logic detection system and they also replaced the catalytic converter. 2 days later after picking up the car & only driving it 50 miles, the engine blew (head gasket blew) and it overheated all the way & there was white smoke coming out and the oil was milky. the dealer said that i would not be getting a new engine (like the recall said) and that i could have the had the head gasket replaced for around $1500 or that i could pay from $5000 to 8000 for a replacement engine. i feel really let down because it seems like the dealer acted in bad faith and didn't even contact kia about providing me with a new engine. before the engine blew, the ksld system did nothing to alert us (because i think the engine was already messed up) any help you can provide would be great. thank you

The contact owns a 2014 kia soul. the contact stated that while his wife was at a stop light, the vehicle shuddered and stalled. the power train warning light was illuminated. additionally, while driving the vehicle was shuddering. the vehicle was taken to an independent mechanic who informed the contact that the vehicle was misfiring and that the oxygen sensor needed to be replaced. the vehicle was towed to local dealer and was diagnosed with loss of pressure on cylinder #3. the psi pressure was five. there was an indication of the vehicle leaking and burning engine oil. the manufacturer was notified and informed the contact that the failure was not related to nhtsa campaign number: 20v750000 (engine) however, no further assistance was provided. the approximate failure mileage was 164,000.

Catalytic converter was replaced on 10/27/21 as well as logic update. after driving the car 53 miles it got hot and started smoking and now the head gasket is blown. no warning lights came on except the temp went to hot. dealer says they won’t replace the engine.

My check engine light goes on and off and its reading catalytic converter there is a recall for that as well on kia souls

Unknown.

The front of the car started to smoke (black smoke coming from under the hood) while driving on a highway and caught fire within one minute. the safety of the driver was at risk. he barely had enough time to get out of the car before the whole front of the car burst into flames. the driver had to call 911. the fdny put the fire out with nypd present. the fire was so big that there was nothing left to inspect after fdny put the fire out. this was a total loss and insurance accepted the photos without physically inspecting the car. the car began to sound like it was running on diesel and lost power shortly before the smoke. no other obvious warnings or signs were noted.

2914 kia soul with 49,405 miles. malfunction indicator lamp illuminated-no drivability issues were noted outside of a rapid idle at startup. dealer scan indicated fault code p050a and performed ecu upgrade for $186.51.

The contact owns a 2014 kia soul. the contact stated that while driving at various speeds, the vehicle wobbled and hesitated to accelerate. additionally, the vehicle was consuming excessive amounts of oil. the local dealer and gurley leep kia (4028 grape rd, mishawaka, in 46545) were made aware of the failure. both dealers informed the contact that the next available appointment was on december 20th. the vehicle was not diagnosed or repaired. upon investigation, the contact learned that there were two recalls associated with the vin; nhtsa campaign number: 17v608000 (steering) and 19v120000 (engine, engine and engine cooling). the manufacturer was not made aware of the failure. the failure mileage was approximately 90,000.

Engine consuming so much oil it caused several breakdowns while driving, including total loss of acceleration and very bad engine knocking/shaking. constantly refilling oil to avoid these breakdowns. integral engine parts failed including catalytic converter and cam shaft sensors. parts replaced but issue is not resolved. engine still miss fires and needed 3 oil changes in 3 months, in addition to constant extra oil being added in the meantime. car isn’t safe to drive because breakdowns and miss fires happen without warning, without an engine light or oil light.

Vehicle is a 2014 kia soul with the 1.6l gdi engine. while traveling at highway speeds the engine began to run rough and the vehicle lost power. the check engine light did not illuminate. we pulled off the highway to a kia dealership in greensboro, nc with the engine continuing to run & idle roughly. the dealership replaced the spark plugs & coils believing it was a misfire issue, however the engine continued to run poorly. a compression test showed 30 psi in one cylinder with 130 psi in the others. the engine would require replacement at only 72k miles. the vehicle was maintained per the maintenance schedule, and fluids were kept at the proper level. without any warning this could have caused an accident on the highway.

The contact owns a 2014 kia soul. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 19v120000 (engine, engine, and engine cooling) however, the check engine warning light started illuminating randomly. the vehicle was diagnosed with catalytic converter failure. the contact was informed that the repair would be an out-of-pocket expense since the vehicle was no longer under recall. the manufacturer was notified of the failure but provided no assistance. the approximate failure mileage was 116,000.

The engine on my kia soul blew about 3 months ago. my husband was driving on the highway when the car started acting funny. it lost the power to accelerate and steer. he was able to make it to a gas station where he checked all the fluids. he found there to be no oil!! there was no indication light or warning! as a matter of fact, we had the oil changed about a month prior to the incident. we also had the car into the dealership for a recall about the knock sensor detection system, maybe 3 weeks before this happened. i'm very upset, kia will not work with me because the car has a little over 100,000 miles. i just don't understand how the engine could have been bone dry with absolutely no indication of it. there were no oil puddles in the driveway, no smell of burning oil, and above all else no warning lights!!! nobody was hurt, but they absolutely could have been!

This vehicle has been a nightmare for half of the time that i’ve had it. i first took it back to the kia dealership in 2019 because of the check engine light and told them it was pulling a 420 code i knew that was a catalytic converter which had been recalled. after a few hours of having my car they told me that no repairs were needed so they marked the recall as complete. i had to continue to drive with a check engine light on for several months. i brought it back again because i needed it to be fixed in order to pass the state inspection for registration renewal . at that point they did put on a new catalytic converter. ever since then it has been leaking or burning oil. i’m not sure how it’s gone through so much oil but the oil light has stayed on more than it’s turned off despite putting a quart in every couple of days . for the last month i’ve been doing 2 quarts at a time. two nights ago my engine light started flashing on the highway. my car was shaking violently. when i got to my destination my engine completely died and the car started rolling backwards in the street as i went to put it in park. i have since towed my vehicle twice to different auto shops. currently they’re saying that it needs a new engine because of the oil problem and are quoting me $7800. i believe that this was part of the recall and that i should’ve received a new engine two years ago. instead i have easily spent more than $1000 this year on oil alone. and i cannot afford an engine that is worth twice as much as the car itself. i am very lucky that i wasn’t stranded on the interstate and even luckier that my car didn’t catch on fire. for that i don’t credit the car i credit the fact that i slowed down well below the speed limit to finish my route.

Live in dallas,tx. in ms 12/29/20 when engine failed, no warning. did not receive recall until 1/28/21. kia wilson flowood,ms kept my soul until i retuned in person to ms 4/7 and demanded they return my soul. admitted they had to finish installing engine. i picked it up 4/9. i knew before i left ms my vehicle was not running as it was before the incident. took to central kia plano,tx. kept it several days but was told they found no issues. soul still not running as before. went for oil change 11/9 & was informed i had almost no oil. said appeared oil pan not fitting correctly. took to southwest kia dallas. when i picked it back up was told oil pan had not been reinstalled property & same for the engine. said multiple screws & bolts missing.they took pics & sent to their district mgr. i contacted my kia consumer advocate. bottom line was told my responsibility to take car back to wilson in ms for them to correct poor workmanship. i do not feel safe driving my soul for fear the engine will fail again. if it should happen on freeway, especially in dallas, i could easily be struck by another vehicle. i feel kia should correct their issue & authorize a local dallas dealer to do so. kia has put it in my hands to correct. why would i drive my soul 456 miles back to dealership that did not repair it correctly in the first place? i have no faith they would correct the issues.

Car has issues when starting up. when turning on, occasionally it will take time to completely turn on, its as if it’s not receiving enough power from battery, but then it will turn on with the traction control and engine light being on. i would have to turn it off and turn it back off for those light to turn off. i’ve also driven the car and it will turn off, but the light is still on, the engine just turned off. this will also happen when i’m idle and waiting to run the car. when driving, i feel something being moved and the traction light & engine light will turn on. especially when i try to get more speed on the car. i’ve taken the car numerous times for this issue but each time they’ve told me nothing was wrong with it. i’ve replaced battery since this was what we thought the issue was initially. on the 3rd time i’ve taken the car to get fixed, i was told that the ecm is the issue. took a month to get the piece and car fixed. same day receiving it back, it was doing the same thing where it would not turn on properly and the traction control light is on. and now when driving the engine and traction light are both on more often.

I had the knock sensor recall updated on my car last year. this installation was faulty so kia had to create a software for my car for the knock sensor. recently, my car has starting losing momentum when trying to drive and it's slow to shift almost like it's stuck in safe mode which is what happened after the kds was put in place. i believe the software or the sensor may be malfunctioning. this is affecting my gas mileage and possibly harming my transmission. this could possibly cause me to be in an accident with severe injuries or death.

The contact owns a 2014 kia soul. the contact stated that the oil warning light was illuminated after an oil change. upon inspection, the contact noticed there was no oil in the oil reservoir. the vehicle was taken to the dealer, where various unknown tests were performed. the dealer diagnosed that the vehicle was consuming an excessive amount of oil, which caused the engine to fail. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the failure mileage was approximately 60,000. the consumer took the vehicle to kia of cherry hill, nj, who stated the engine could seize at anytime even though with the car having regular oil changes.

While driving at 15-20 mph, the engine started knocking loudly, smoked a little and died. there were no warning lights or messages. there were no previous symptoms, the car had been running fine and the oil and water had been checked 3 days prior. my car had never leaked or burned oil. i was able to restart it, the knocking was very loud. i was a couple miles from home so i slowly drove it home stopping 3-4 times to allow it to cool. at home i checked the oil and all had drained out except what was still dripping out underneath. a mechanic friend added oil and started it, it still knocked loudly and he thought a rod and/or rod bearing were bad. i parked it not knowing what to do yet. a little over 2 months later i was notified of recall 20v750, sc200. this was during covid. between end of jan 2021 (when notified) and nov 2021, i had been quarantined 4 times and had lost my job so i couldn't afford to tow to the dealer. when i did, nov 22,21 the dealer would not honor the recall because an update on the ksds on the ecu was not done. the recall letter said they would do the update and repairs. i researched all letters from kia to their dealers, other owners and nhtsa. there are no restrictions or conditions regarding this. all information states the update will be done with recall repairs, there is no time limit given (other than an offer to recieve a free visa with update that expired 11-15-21), and suggests to do it asap. even letters to dealer had 2 q&a letters, each had a question if there were any restrictions on owners, the answer is no on both letters. there are no restrictions regarding the updated ecu, the warrenty, or condition of the car. kia does give the dealers instructions for cars that are towed in, if stored, if they start, if they crank. each of these include updating the ksds, again making the excuse i was given false. there was no reason the update could not be done and my car repaired per kia's instructions to dealers and recall owners.

Lack of power and would not go above 60 on highway. kia of des moines says oil consumption and oil everywhere and that catalytic converter clogged which made the piston rings blow out.

The contact owns a 2014 kia soul. the contact received notification of nhtsa campaign number: 19v120000 (engine, engine, and engine cooling). the contact's mother took the vehicle to the local dealer and had the recall remedy completed. the contact stated in november 2021, while driving approximately 40 mph, while depressing on the accelerator pedal the vehicle failed to respond. the contact stated no warning light was illuminated. the contact was unable to park on the side of the road and was able to continue driving shortly after however, the vehicle failed to accelerate over 20 mph. the contact stated she had to stop four times before arriving at her residence. the vehicle was not drivable. the contact towed the vehicle back to the local dealer, where it was diagnosed with needing the rear catalytic converter replaced. the vehicle was not repaired. the contact stated after leaving the dealer, the check engine warning light illuminated. the contact took the vehicle to two separate independent mechanics and was informed that the original main catalytic converter needed to be replaced. the vehicle was not repaired. the contact took the vehicle back to the local dealer, where it was diagnosed with needing the original main catalytic converter replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was 82,558.

Brakes completely failed. it turned out that the brake line for the rear wheels rusted through where it bends near the rear wheels and all of the brake fluid was lost. i had just completed a 400 mile trip (new hope, pa to wash dc and back) and it was just my good fortune that the failure occurred in my driveway and not on i95

I noticed my 2014 kia soul 2.0 not taking off when accelerating and hearing a high pitched screeching sound coming from the engine almost like metal was rubbing against metal. my vehicle also has been burning a lot of oilsince i purchased it in 2018 (1 quart every 2 weeks). i have taken my vehicle into kia for 2 other recalls and mention the oil burning and was told it was normal. on january 20th, 2022, i took my vehicle to the kia dealership because of the acceleration issue and was told it may need an engine replacement but now i'm being told the engine doesn't need replacing but it needs a catalytic converter and that this may be a result of the car leaking oil into the catalytic converter causing it to become completely clogged. this will definitely be considered a safety issue because this could cause a fire or make the vehicle stall therefore causing an accident. the engine and catalytic converter for 2014 soul+ 2.0 needs to be recalled.

The contact owns a 2014 kia soul. the contact stated that while driving the vehicle, the oil pressure warning light would remain illuminated. the vehicle was taken to the local dealer who performed an oil consumption test however, the failure persisted. the manufacturer was not yet notified of the failure. the vin was not available. the failure mileage was 67,500.

Driving car at normal speed suddenly car would not accelerate. had severe loss of bower with no warning. engine stalled and would not start. towed to mechanic and was told engine needed to be replaced.

Unknown

The contact owns a 2014 kia soul. the contact stated that while driving at approximately 55 mph, an abnormal sound was heard coming from the front end of the vehicle. the contact stated that no warning lights were illuminated until the vehicle was stopped and at that time the check engine warning was illuminated. the vehicle was turned off for approximately 10 minutes and upon restarting the vehicle no issues occurred until about 10 minutes into the drive when the abnormal noise started again. the contact stated that the vehicle was inspected by an independent mechanic who stated the vehicle failure was engine-related. the independent mechanic also confirmed the vehicle was included in the nhtsa campaign number: 19v120000 (engine, engine and engine cooling) and advised the contact to take it to the kia dealer. the contact stated that the vehicle was taken to the dealer where the failure was diagnosed as the engine pistons. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that a product improvement update needed to be completed. the contact stated that the manufacturer and the dealer informed him that the update could not be completed by the kia dealer and no further assistance was offered. the approximate failure mileage was 142,111.

Power steering went out .

The contact owns 2014 kia soul. the contact stated that while driving at unknown speeds, the front driver’s side tire pressure monitoring system would erroneously remain activated although the tire pressure was correct. the cause of the failure was not determined. the local dealer and manufacturer were notified of the failure. the approximate failure mileage was 95,000.

I have notice that there is a burn smell or melting smell coming in my vent. has happened several times it’s been a month so i reported to kia dealership. they tested and said there is nothing wrong. it’s been two weeks since they did the test. the car is acting weird and not wanted to speed and it’s shaking. i’m aware of other problems to other kia’s but my car is presenting same issues. no lights has pop indicating there is something wrong. i need help with my car or this will be a bigger law suit for the kia manufacture. you don’t want to put peoples life in danger.

I am unaware of what is able to be inspected of the vehicle at this time due to the amount of damage. my own and other drivers’ safety was at risk when my car began smoking and eventually caught fire. nothing has been reproduced, inspected, or confirmed by any manufacturer, dealer, or independent contractor. i had my car in park for 2 hours before i began my trip. when i started the car up in the parking lot, the engine ran for about 10 minutes before i left. within 2 miles of driving, the check engine light came on and the engine started smoking. i pulled the car over as soon as i could do so safely, put the car in park, turned off the ignition, and evacuated the vehicle. soon after, the car ignited into flames under the hood and i called 911. the fire department extinguished the fire and reported to me that it was an electrical fire.

The contact owns a 2014 kia soul. the contact stated that her check engine light had been illuminated on her instrument panel. the contact initially took the vehicle to a dealer where the check engine light was reset; however, the light returned the next day. the contact then took the vehicle to an independent mechanic where the battery was replaced; a week, the contact stated that corrosion had formed on the battery and that her vehicle had stalled while traveling at 45 mph. she stated that several warning lights illuminated the instrument panel as the failure occurred. the contact restarted the vehicle and return home; the next day, the independent mechanic came to her home and performed another battery replacement. despite the second replacement, the stalling failure persisted. the manufacturer was notified of the failure and informed her that there were zero recalls on the vehicle. the vehicle had yet to be repaired. the failure mileage was approximately 130,000.

Check engine light came on trouble code p050a

2014 kia soul: noticed some pretty dim headlights. in checking them out the lens over the headlight has orange peal cracking. on the inside. took it to kia dealer where i bought it with a 10 year bumper to bumper insurance policy. they told me it is not covered. to go ahead and call myself and find out. still waiting for an answer. this is a definite safety issue. i only have 35,112 miles on it. not happy...

The contact owns a 2014 kia soul. the contact stated that the engine and oil warning lights illuminated. the vehicle then emitted smoke from the front-end and rear-end of the vehicle began to smoke. the vehicle then shut completely off. the contact had the vehicle towed. the dealer diagnosed that a rod edge shot through the engine causing the failure. the vehicle had not been repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 126,000. vin is invalid.

I recently had the engine related "recalls" done to my 2014 kia soul car. the dealership made no mention of my bad engine noises on the service invoice or when he called me to come pick up the car that had "passed" the engine test and the ecu update. my faint engine noise is escalating greatly following the recall completion. after speaking a second time with the service advisor at kia, he did admit the noise was present and said it was not my fault but, no coverage was available for me. my car was already over the extended warrantee mileage cap back when i received the initial recall notice so it seems i was always to be out of any engine repair coverage by kia. i have a nice car in which i have overspent effort and money maintaining the engine better than the manufactures recommendations and it is basically junk now due to the engine prematurely breaking down. it sits in the street and i am without my car and i am far from alone as a kia soul owner. a car that is worth many thousands of dollars to me running is now worth only about $200. to the junk man. you can't find a good, affordable car to replace it with today. my question is: why would the 2.0 kia soul owners not have the same, unlimited mileage warrantee on their engines which the other kia and hyundia owner's engines have received for these defective engines? i think it is criminal, literally stealing money from people by selling a defective item and not compensating the owners for that defect. this action also forces the customer to spend more money on another vehicle, way before the time it should be necessary to do so. i could have easily put 50-75k more miles on this kia soul car if it were not for the bad engine.

The contact owns a 2014 kia soul. the contact stated that while driving approximately 60 mph when the vehicle's engine was making a grinding sound then it started making a winding noise as if it was revving up. the contact stated they noticed that something had dropped from underneath the hood of the vehicle. smoke began to come from underneath the hood of the vehicle. the contact pulled over and used a fire extinguisher to put out the fire. the fire department arrived however the contact was unsure if a report was made. there were no injuries or medical attention needed. the vehicle was towed to the dealer who had not officially diagnosed the vehicle. the vehicle had not been repaired. the manufacturer was made aware of the issue and a case was open regarding the matter. the approximate failure mileage was 96,000.

The contact's sister-in-law owns a 2014 kia soul. the vehicle had previously been serviced under nhtsa campaign number: 19v120000 (engine and engine cooling) and passed the catalytic converter test. the contact stated that while driving at an undisclosed speed, the vehicle shuddered and would not accelerate above 25 mph. the vehicle was taken to the dealer where it was diagnosed with catalytic converter failure. the dealer informed the contact that the catalytic converter needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the manufacturer advised the contact to take the vehicle to a dealer for diagnostic testing. the failure mileage was approximately 125,000.

I had my car “recall” checked out at a dealership. they preformed a software update but i have had problems ever since. i’ve replace the catalytic converter twice. had to replace spark plugs after the dealership blew them all and only decided to fix one. i’ve had engine misfires and burning smells and have had those issues fixed multiple times. the car is not safe to drive. they won’t do anything because there’s no active recalls, but i am having these issues continuously. the engines either going to blow up or stall and someone including me is going to get hurt. kia needs to be help responsible for this. i’ve had regular maintenance and oil changes my entire time owning the car. i shouldn’t be having to replace coil packs, ignition coils, spark plugs and catalytic converters every 4 months. my car is also burning oil like no other.

Complete engine failure at 120,000 miles. engine will need replaced. old engine will be sent back for core charge. the car went in for repairs at a local car repair shop. kia dealership has done all the recalls on vehicle. no warning lights or noise prior to failure. getting on the interstate and the vehicle started misfiring. car went into limp mode and had to take the next exit to get to a safe spot to pull over. got towed to local repair shop. they pulled the heads off and found gray gritty material sitting on the cylinders. there was also metal dust in oil.

A loud bang was heard while driving approx. 35 mph on a clear day. the vehicle lost all power, smoke started coming from the hood area and the cabin began to fill with smoke. driver pulled over, opened the hood and discovered the entire engine compartment in was engulfed in flames. passersby tried to extinguish the flame with fire extinguishers, but it kept reigniting. the fire department arrived and put out the flames. this could have been life threatening if the driver did not get out of the vehicle. amica insurance's claims processors and an independent forensic investigator engaged by amica insurance have concluded the engine fire was the result of catastrophic engine failure. the forensic investigator noticed an outward bump in the oil pan and indicated this was likely the result of a separation of crankshaft and or piston rod elements. the investigator indicated he sees about 10 of these engine fires each month. kia's special unit that addresses their engine fire problem has been notified and are dragging their feet. we have not heard anything from them after filing a claim on or about 3/22/2022. there were no warning signs prior to this catastrophic failure event. gauges and warning systems were all normal. the engine and the engine compartment are a complete loss. other damage occurred as the fire department worked to extinguish the fire. the forensic investigator and amica's claims processor have declared the car a total loss.

March of 2021 i started to experience slow take off speeds also the car was riding a little rougher than usual when accelerating with engine light on. i took it to the kia dealership when they advised me that my catalytic converter went out and had messed up entire exhaust system which they ended replacing which cost me $1800. september i noticed car was once again riding rough with the engine light randomly coming on and going off, i figured maybe i needed an oil change because i was close to the mileage listed. they advised me that my oil was really low and i should keep an eye on it. november i was trying to accelerate and the car was hesitant at this time my engine light was on while experiencing the issue. took it back to the dealership they told me my catalytic converter was dirty and they cleaned it out which should fix the issue and my cars oil was once agin dangerously low, which they topped off because it wasn't time for an oil change. mid december i went back to the dealership because my car was not accelerating properly and engine light was back on. they told me i had no oil in my car at all, and my engine was not processing oil correctly, i would eventually need a new engine but as long as i kept oil in my vehicle it would operate correctly. while leaving the dealership it seemed to accelerate slightly better than before. i was able to hit 50 mph without an issue while riding in the middle lane my car started to quickly decelerate while my foot was on the gas pedal, i had to immediately move to the shoulder in the middle of traffic i almost was hit seeing that i was decelerating at such a fast pace.my engine light was on and solid when this happened i was able to merge to the shoulder without being hit or hitting someone.turned the car off and started it back up attempted to get home car will not go past 25 mph. car is currently not able to be driven safely

The contact owns a 2014 kia soul. the contact stated while driving approximately 30 mph, the vehicle started to shake and nearly stalled. the contact stated that there was no warning light illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine was consuming an excessive amount of engine oil and the seals needed to be replaced. the vehicle was repaired; however, the shaking and excessive oil consumption recurred. additionally, there was an abnormal sound coming from the engine. the manufacturer had been informed of the failure. the failure mileage was approximately 213,038.

The contact owns a 2014 kia soul. the vehicle had previously been serviced under nhtsa campaign number: 19v120000 (engine, engine and engine cooling) at the dealer; however, the failure recurred with the check engine warning light illuminated. the contact stated that the vehicle was towed back to the dealer and diagnosed with cylinder #1 misfire and a compression level of 150. the dealer performed a fuel treatment and informed the contact that the spark plugs and engine needed to be replaced; however, the engine replacement was not covered under the warranty. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 180,000. the consumer stated the vehicle was taken into the dealer for a recall on the converter. the recall was not covered under warranty due to the vehicle being over 150k mileage.

The contact owns a 2014 kia soul. the contact stated that the vehicle was consuming oil at an excessive rate. the vehicle was taken to the dealer on multiple occasions, however, the failure persisted. the contact also stated that the vehicle was making an abnormal sound. the check engine warning light was illuminated. the vehicle was taken back to the dealer where it was diagnosed with a misfire. the contact then received a recall notification for nhtsa campaign number: 20v750000 (engine) however, the dealer informed her that the parts for the recall repair were not yet available. the manufacturer was notified of the failure and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the vehicle was not repaired. the failure mileage was approximately 96,000. parts distribution disconnect.

Check engine light continually emits., code states there is a catalytic converter issue., tire sensor light continues to emit., car idles high and shakes continually. oil disappears and low oil indicator does not work.

Vehicle's engine failed months after a recall was performed on it in october 2021 to "protect the engine from damage" while failing to reason why this was necessary. upon my vehicle breaking down on april 1st, 2022, i had it taken to a repair shop that performed about $2,000 worth of work on the vehicle, not knowing that kia had a known defect for code p1326 which was that the engine was defective and not that it was just a misfire as it is coded. my engine is similar to those of vehicles involved in class-actions and other nthsa complaints around the same model year, theta ii engine, with similar problems with oil consumption issues and it failed at 99,800 miles. when i asked dealerships about the oil consumption earlier on in ownership, i was told it was when the oil was low, but not low enough to trigger a warning lamp. this is the same noise heard now when the engine runs. an increasing "ticking" as the engine increases in speed. the vehicle is available for inspection at kia of schaumburg who also advised me of the defects of this engine when they were able to receive it. our safety was put at risk by the engine suddenly dropping speed abruptly without warning on busy roads and by inadequately warning of a defective engine. the problem has been reproduced successfully by both a kia dealership and an independent shop, aaa of skokie. it has been inspected by the manufacturer's representative. the warning lamps first appeared right after the vehicle lost power and went into "protection mode" and sharply dropped speed along a busy corridor. the vehicle failed a second time a day after receiving it from aaa car care skokie from their initial work when turning onto a busy roadway, almost leading to a collision, with nowhere to immediately pull over. the vehicle's computer failed to immediately identify the misfiring until three separate turnovers and trips occurred.

Been leaking oil and the engine shutting down and not starting after this. i get my oil chaged every 3,000 miles and i have to keep a check on the oil and add oil every couple weeks due to the oil leak. i noticed that others owners have had this problem with the same make and model of there kia souls and had to have there engie replaced.

Soon after buying my car used in 4/2021, i took the car into a kia dealership to have the check engine light evaluated and asked for the open recalls to be addressed also. they didn't check the codes before doing the recalls and said the recalls performed cleared the codes and the check engine light was no longer on. i then had my mechanic do a tune up of spark plugs and oil, lube and filter change. the car performed better but would randomly experience loss of power while on the highway or when accelerating from a stop as though it was chocking and ready to stall. the check engine light never came on during this time. i have had to keep a very close eye on the oil level this whole year and there has not been any signs of a leak . but i have had to add a quart or more of oil approximately every 500 miles plus have the regular oil and filter changes. also installed a new pcv valve. i have put 11,500 miles on the vehicle in one year. now one year later, i couldn't get the car to accelerate to highway speeds and yet no check engine light comes on. i took the car to another kia dealer to have it diagnosed. the codes were showing misfires on multiple cylinders. and their diagnosis is that the catalytic converter and gaskets and o2 sensor need replaced plus the spark plugs need replaced because they are burnt. also the fuel system needs serviced due to excessive carbon build up. i have researched the recalls on the 2014 kia soul and see that there is a nhtsa campaign:19v120000 that addresses this same issue but somehow my vin is not included. i am not able to have these repairs made (nearly $4000) and this car is just an accident waiting to happen. why is my vin not included in this known issue that already has a recall associated with my make and model?

The contact owns a 2014 kia soul. the contact stated while driving approximately 30 mph, there was an abnormal burning odor coming from the vehicle. the oil warning light was flashing on the instrument panel and then the check engine warning light illuminated. the vehicle was taken to the local mechanic, who diagnosed the failure with a catalytic converter and engine pressure. the catalytic converter was replaced. the manufacturer was notified of the failure. the approximate failure mileage was 107,000.

The contact owns a 2014 kia soul. the contact stated that he had received an unknown recall notification. the contact took the vehicle to the dealer and four unstated recall repairs were performed. upon return of the vehicle, the contact stated that the vehicle would stall and hesitate upon depression of the accelerator pedal without warning. the contact then took the vehicle to an independent mechanic where the oil pump, oil sender, and air compressor were all replaced. days after the repair, the check engine light appeared on the instrument panel. the independent mechanic diagnosed the vehicle with engine failure. the mechanic then called the dealer and he was informed that the vehicle was under warranty. the vehicle was towed to the dealer where it remained in their possession for a week; the dealer then informed the contact that the manufacturer would not cover the repair under warranty. the contact was provided an estimate for the repair. the vehicle had yet to be repaired. the failure mileage was approximately 100,000.

I had went i. to waukegan auto warehouse dealership and around mar25-26 i went home in black 2014 kia soul and not even to months later my engine blown and they don’t wanna let me trade for something else that’s even in the same price and or let me have a curtsy car and i’m at the risk of losing my job if i can’t get back to driving around and it’s been ridiculous

The contact owns a 2014 kia soul. the contact received notification of nhtsa campaign number: 19v120000 (engine, engine and engine coolant) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The engine burns an excessive amount of oil; i have to replace the oil in the car every month. if i drive from kansas city to oklahoma city, by the time i get to oklahoma city, i have to replace 3 quarts of oil. this has been an ongoing issue since i purchased the car.

For about a year now our kia soul has been shutting off at random times. there is no warning or sound that indicates a problem with the engine. while driving the engine may just shut off at any time. i started recording the engine to capture this and the last time it happened i was traveling down a busy road with my family going 65mph and it just shut off. i had to shift the car into neutral and restart the engine. since then we have stopped driving it accept for short distances close to home because it's not safe.

The check engine light is displayed showing that the catalytic converter is bad. vehicle is losing engine oil. have filled complaint with kia. no assistance offered other than stating there are no recalls on the vehicle.

I took my car to kia to get its recall fixed and my engine started knocking before hand. they denied the recall stating that the recall is in place so they wouldn’t have to replace the engine, but the recall clearly states “depending on the extent of any damage, the engine may also be replaced” and isn’t specific about whether it’s replaced after the recall has been handled, which is what kia is stating to me.

The contact owns a 2014 kia soul. the contact stated while driving approximately 40 mph, the vehicle lost braking functionality, and the brake pedal depressed to the floorboard. additionally, there was an abnormal sound coming from the dashboard. there were no warning lights illuminated. the vehicle was taken to the local dealer however, a cause for the failure was not determined. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 95,000.

While driving on the highway, my car blew a puff of smoke, and i was no longer able to accelerate higher than 15 mph. i had to stop and get my vehicle towed to the local kia dealership because my vehicle was inoperable. the dealership told me that dtc p0420 was triggered and that i would need a catalytic converter replacement, exhaust flex pipe replacement, and a new drive belt. there is a recall (nhtsa campaign number: 19v120000) for the exact issue i experienced and my vehicle falls in the category of my2012-my2016 kia soul with a 1.6 liter engine, but the dealership is stating that my vehicle is not part of the recall population and it will cost $3,000 to fix this known issue. this is unacceptable and the recall population needs to be expanded.

The contact owns a 2014 kia soul. the contact stated while her husband was driving approximately 5 mph, the vehicle stalled with abnormal sounds coming from the vehicle. the driver stated that several unknown warning lights were illuminated. the vehicle was not drivable. the contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. the dealer declined to service nhtsa campaign number: 20v750000 (engine) due to the software update not being completed. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 132,000.

The contact owns a 2014 kia soul. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. there were no warning lights illuminated. the contact called the local dealer but the vehicle was not diagnosed or repaired. the dealer informed the contact he failed to have an unknown software update completed. the manufacturer was not contacted. the approximate failure mileage was 77,720.

Took car into dean mccary mobile, al on june 13, 2020 for the two recall, engine and air bag also problems with car, wouldn’t pick up speed over 60 miles, with rattling noise, i was putting extra oil in car, because it kept using lots of oil, they told me they did an inspection on engine, and air bag, also they told me under engine was fire red inspection done by tech: james allen

The contact owns a 2014 kia soul. the contact stated while at a traffic light, the vehicle stalled. the contact was able to restart the vehicle however while driving, the engine was knocking. the contact continued driving to her residence. the vehicle was towed to an independent mechanic where it was diagnosed that the engine had failed and needed to be replaced. the contact became aware that the vin was included in nhtsa campaign number: 20v750000 (engine). the manufacturer was notified of the failure and referred the contact to the dealer for the recall repair. the dealer was contacted and informed the contact that they would not complete the recall repair as the previous owner of the vehicle failed to complete an unknown service campaign. the contact notified the manufacturer who confirmed what the dealer had stated. the vehicle was not repaired. the failure mileage was approximately 77,523.

The contact owns a 2014 kia soul. the contact stated while her mother was driving 35 mph, the vehicle stalled. the contact stated no warning light was illuminated. the vehicle was not drivable. the vehicle was towed to an independent mechanic who associated the failure with nhtsa campaign number: 19v120000 (engine and engine cooling) however, the vin was not included. the vehicle was not repaired. the contact towed the vehicle to the local dealer, where it was diagnosed with needing the catalytic converter to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 100,000.

When braking, the car tends to push forward resulting in a hard brake. i’m unable to use apps like “drivewise “. it records as a “ hard brake “, i have to start braking way in advance to prevent such incident. this happens all the time.

On july 6, 2022 while in route to virginia beach with 4 of my younger siblings for a camping trip, my meticulously maintained 2014 soul suddenly lost power and the check engine light began flashing. unsure what to do i pulled to the side of i-64 and called my father. he instructed me to drive to the nearest exit and call a tow truck, which i did. i had the soul towed to the nearest kia dealership which was williamsburg chrysler - jeep - dodge - kia. my parents in the meantime drove from nearly 3 hours away in two vehicles to leave one for us, while they drove back in the other. we drove back again today, july 11th, to pick my soul up and get a clearer explanation of what was precisely wrong. it was explained to us that the knock sensor detection system related to a former recall had activated diagnostic trouble code p1326 (as described in the kia tsb 2002b for 2014-2016 my soul (ps) w/nu 2.0l gdi). to the point, service advisor canon hughes told me a motor replacement was needed, yet kia would not cover it because it failed a specific diagnostic test. note this soul has been in our family since its beginning. it was originally owned by my grandmother who bought it new at a kia dealership in jacksonville, florida. it then passed to me upon her death in 2018. i have since regularly serviced the soul and have kept a log of regular oil and filter changes. it has proved reliable until its recent sudden malfunction. disappointed with the lack of concern shown by kia through its representative dealer, we proceeded to drive the car home after canon hughes said it could be driven, which i did with my dad following behind. on the way home we stopped by another kia dealership closer to home for a second opinion safford kia of fredericksburg. we spoke with service director tony di cino. our disappointment with kia only increased when tony refused to perform a second diagnostic test with me agreeing to pay for it... ***see attachment for full account

The contact owns a 2014 kia soul. the contact stated that while driving at 40 mph, the vehicle lost motive power and stalled without warning. the vehicle was towed to the residence and then to her place of business where she discovered that her vehicle was included in nhtsa campaign number: 20v750000 (engine). the contact called the dealer and was informed that the recall repair would not be honored due to a lack of proper maintenance. the contact disputed the claim and was referred to the manufacturer. the manufacturer agreed with the dealer and offered no assistance. the vehicle was not repaired. the failure mileage was approximately 108,000.

Driver's side headlight flickering on and off at times. inspected wiring and it looks like the harness socket is burning out. it looks like this is a common problem with this car and can prove to be a safety issue if your lights go out while driving

The contact owns a 2014 kia soul. the contact stated she noticed that the driver’s side brake light bulb was inoperable. the bulb was replaced; however, the failure recurred several times. the vehicle was taken to the dealer to be diagnosed; however, no failure was found. the manufacturer was not contacted. the failure mileage was approximately 40,000.

It's says the engine exhaust recall is not open on this vin but i recently had to replace my catalytic converter and the problem is still happening because of excessive heat to the converter.i would like to make sure this was fixed properly it's the same gdi engine that was in the recall. the car still runs but it's ruining stuff internally and want to make sure it doesn't cause fire and hurt my family.

The car shut down in the middle of a highway while driving. my partner and i had to wheel the car aside. it then turn on 20 minutes later. the vehicle shakes and shifts. kia stated they cannot fix issue because the car is out of warranty. we took it when the warranty came out in 2020 and we had to pay out of pocket for $2000 and now the issue is back and our lives are in jeopardy.

My catalytic converter failed and lead to no compression in cylinder 1 of the engine. i scanned the car on 3 different obd scanners and i had p0420 and p0300 and p0301 codes. also, the car has the symptoms of bad catalytic converter, which are 1) rattling sound from the exhaust 2)really hot air coming out of the exhaust 3)heat coming out from the center console inside the car, which is right above the catalytic converter 4) engine running rough and doesn't have power i checked on nhtsa website that the car has a recall on the catalytic converter as it says and i saw the flow chart of the procedure which says that if the car has p0420, check for p030x. if it has both codes, check engine compression and if it failed, replace catalytic converter and short block. so, i scheduled an appointment at beyer kia falls church, virginia on wednesday 8/24/2022 at 11am. they took the car to check the recall, i mentioned that i have the symptoms of a bad catalytic converter and asked to do the recall and not to do anything else without getting back to me. i received a call after 2 hours from them saying that they updated the ecu logic and they don't see a p0420 code and they only see codes p0300 and p0301, they also said that they did a compression test for the engine and cylinder 1 does not have compression in it. i told them that this means the catalytic converter went bad and it ruined cylinder 1 because it's in bank1 of the engine which is related to the catalytic converter. they said that there is nothing they can do and the car needs an engine. i have the flow chart of the procedures, what i'm trying to understand is how did they do a compression test without p0420 code? i think they found out the engine went bad because of the catalytic converter and they cleared the ecu to prevent replacing both the catalytic converter and the engine. i have proof of the p0420 code on my scanner which will be uploaded with the flow chart of the recall. please i need help with this asap.

My headlights flicker or shut off intermittently when driving at night. sometimes it seems to be associated with using my turn signal. sometimes it seems to be associated with going from dim to bright headlights. i took my car to the dealer who said that kia has an extended warranty to cover this repair. but when the dealer's service department could not reproduce the situation in the shop, then said kia would not pay for the repair. i contacted kia consumer affairs and was given a case number (14989817). after two weeks i finally was contacted and the policy was repeated by kia. i explained that the problem was intermittent but they would not do anything on their end because the dealer could not diagnose the issue in shop.

Jeffrey kia charged and claimed fix the engine recall and told me me that the engine was seizing but failed to let me know the dangers of an engine seizing which caused my accident after blinking engine wouldn’t allow me to go above 5mph.

Engine seized. wont rotate with breaker bar despite plugs and serpentine belt removed

I was driving on a busy 2 lane highway road. the kia soul lost power and i had to veer to the side of the highway to not b hit from behind. the car behind me had to use their brakes and veer to the next lane which was on coming traffic not to hit me from behind.i had (including myself), 4 woman in the car. we were stranded until a tow truck could arrive. no notice (engine lite), didn't come on until after this safety issue. this happened in august 2022 and couldn't get the car into kia until today. sept. 2022. it took one month for this appt. looking at ur site there has been a recall on 2014 kia soul but my vin number wasn't listed.

The contact owns a 2014 kia soul. the contact stated while driving 40 mph, the check engine warning light illuminated and the vehicle jolted. the contact was able to continue driving however, the failure reoccurred increasingly. the vehicle was taken to an independent mechanic and the catalytic converter and the upstream o2 sensors were replaced; however, the failure persisted. the vehicle was taken to an independent mechanic where it was diagnosed that the failure was related to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the dealer was notified of the failure and informed the contact that the vin was not included in the recall. the vehicle was not repaired. the manufacturer was notified of the failure but provided no assistance. the failure mileage was approximately 122,000.

The contact owns a 2014 kia soul. the contact stated that the vehicle was experiencing excessive oil consumption. the contact stated that oil was added every 2-3 days. the vehicle was taken to the dealer for the recall repair under nhtsa campaign number: 20v750000 (engine) however, the dealer informed the contact that she had to pay a fee for the engine oil leaks inspection even though the recall remedy stated that the dealer would perform the inspection free for charge. additionally, the contact stated that the engine was making abnormal ticking sounds indicating that the engine oil level was extremely low. the manufacturer was not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 130,000.

The contact owns a 2014 kia soul. the contact stated while attempting to start the vehicle, the vehicle failed to start with the check engine warning light illuminated. the contact took the vehicle to a local dealer, where it was diagnosed with needing the catalytic converter sensor to be replaced. the vehicle was repaired but continued to experience the failure. the contact stated she had the oil changed in april but when she took the vehicle to an independent mechanic they informed her the vehicle needed another oil change. the contact called the local dealer and was informed that the vehicle needed an oil consumption test to be completed. the vehicle was not repaired. the manufacturer had not been informed of the failure. the failure mileage was unknown.

My car was jerking, and smoking broke down in ok, the mechanic that fixed my car told me to reach out to kia and you because he said that oil was leaking down into the coils and i was lucky that a. it didn't catch fire with me and my child in the car and b. that it didn't burn up my motor. since this happened on 9/5/22 i have to put 2qts oil in my car ever week and half because the oil is "burning up". i have the receipt with details from the shop in oklahoma. i have reached out to kia several times, but nobody calls me back.

Has consumed more than 15 qts if oil in the last 2.5 months less than 3000 miles. has had check engine light come on due to low oil. ha e had to continue to refill oil. highly concerned i'm going to get stranded due to engine failure. kia dealership i took it to was no help.

On or about 10/11/22 while driving i completely lost control of the vehicle suddenly. i was unable to break or use my steering wheel. the vehicle rolled over twice and the front airbags failed to deploy.

The contact owns a 2014 kia soul. the contact stated while driving at 80 mph, the vehicle decelerated unintendedly to 40 mph. the check engine warning light and the oil pressure warning light were illuminated. the contact refilled the oil reservoir with the assistance of a towing agent. however, the failure persisted while driving. the vehicle was towed to the contact 's residence. the contact became aware that the vin was included in nhtsa campaign number: 20v750000 (engine). the dealer was notified of the failure and informed the contact that the vehicle could not be repaired as she failed to complete an unknown software update on the vehicle; however, the contact stated that she had not receive a notice in that regards. the manufacturer was notified of the failure but provided no assistance. the failure mileage was approximately 120,000.

The contact owns a 2014 kia soul. the contact stated upon starting the vehicle, the engine emitted abnormal rattling sounds. there was no warning light illuminated. the contact stated that the failure reoccurred while driving 30 mph. the contact then inspected the oil dipstick and noticed that there was no oil, even though he had only driven 3,000 - 3,500 miles after the last oil change. the contact became aware that the vin was included in nhtsa campaign number: 19v120000 (engine, engine and engine cooling) however, the dealer and the manufacturer informed the contact that the vehicle could not be repaired under the recall as the original owner failed to complete an unknown software update. the contact stated that the failure reoccurred several times while driving at various speeds. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the vehicle was not diagnosed or repaired. the failure mileage was approximately 120,000.

Engine malfunction and burning excessive amounts of oil and no warnings of this malfunction on dash. engine will need complete replacement

The contact owns a 2014 kia soul. the contact received notification of nhtsa campaign number: 20v750000 (engine). the contact stated that the check engine warning light was illuminated and there was an abnormal amount of smoke coming from the exhaust pipe. additionally, the contact stated that the engine was making an abnormal sound and there was a burning odor inside the vehicle while driving. the local dealer was contacted and diagnosed that the engine needed to be replaced; however, the dealer informed the contact they would not repair the vehicle under the recall as she failed to complete the knock sensor detection system (ksds) software update. the vehicle was not repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure and left voicemail messages to the dealer. the failure mileage was approximately 201,000. parts distribution disconnect.

My catalytic converter continuously fails. i have fixed it once, but yet my car still jerks and uses a lot of oil. as for being put at risk, my accelerator takes time to accelerate which can prevent any accidents on the road, putting myself and my family in danger. i have visited my local car dealer and they never mentioned anything about all the recalls my car had. i went in to get my airbags fixed but nothing was ever risen of the rest on the list. from what i know this car was never inspected by manufacturer police. i began to have this problem the first year (2020). this kia soul was purchased preowned, and was rarely use by its owner (pristine condition). once i started to drive it more it began to jerk a lot, make clicking noises and the engine oil and check engine light would turn on. it took a while for it to even alert me. i paid all this out of pocket and wasn’t ever brought up anything about the recalls this car had.

Vehicle has engine knocking and cylinder misfires believed to have been caused by a previous recall/ system update. kia was supposed to have updated their ksds (knock sensor detection system) in my 2014 kia soul. i was driving the kia soul to work back in october 2021 when check engine light started flashing and vehicle started shaking. vehicle then went into limp mode and shut off. vehicle was towed to balise kia in west springfield ma where they informed me no repairs would be covered because the previous update had not been installed. i was then told the vehicle had to be driven at least 100 miles in order to qualify for repairs to be covered but still at this time, vehicle is disabled and does not run or drive

The rear windshield in my 2014 kia soul shattered upon getting into it and just closing the driver’s side front door. the car had been parked for about 11 hours and was not running at the time - i hadn’t even started it yet. there was no sign or indication of anything or anyone hitting the window. i am now finding a number of posts online where this is happening. one person posted that their kia soul rear window shattered twice in 4 months! i live in rhode island and it is december so temperature shifts can be pretty extreme at times and my kia is usually parked on the side of the road in full sun. i’m just glad no one was hurt and this didn’t happen to me while driving on the highway. i am the second owner of the vehicle and i bought it with low mileage. i also pretty rarely open the hatch back and always try not to slam any of the doors although it does happen occasionally especially when joined by other passengers. this does appear to be a fairly widespread issue and i hope that kia is forced to fully address it as it does pose a potentially dangerous safety issue.

I was informed by u.s. mail with a letter from kia america this vehicle has an important nhtsa recall number 22v096. i have contacted three kia dealerships since received the letter dated april 4, 2022, about 3 times each. each time, a representative says they will contact me "when they receive parts for the recall" but this recall indicates there are no parts required, instead saying "dealers will update the acu software to enable deployment of the frontal airbags..." i am concerned these three kia dealerships are not acting in good faith to fix a critical safety recall on my vehicle. they are denying me service. this seems illegal. how do i get my car software fixed so the airbags will deploy properly in all accident conditions? these are the three dealerships i have left my contact information with, requesting recall service repair work to be done: koons kia of woodbridge, 14208 richmond hwy, woodbridge, va 22191 ourisman kia of alexandria, 8670 richmond hwy, alexandria, va 22309 darcars kia of temple hills, 4700 branch ave, temple hills, md 20748

The engine is the system that is malfunctioned and yes it is available for inspection upon request. the vehicle accelerates at a slower pace than actual acceleration pressure put on pedal and then it lurches/jerks forward at a fast pace and then slows down and repeats that process over and over. yes the problem has been confirmed. it has been inspected by the dealership. yes the warning lamps that often illuminate are the check engine light and the oil light. they first appeared to my knowledge on 01/2020. i have been told numerous times by the kia dealership where i get the vehicle serviced as well as kia america inc. corporate headquarters, that the engine has a malfunction and needs to be replaced. i attempted to have this problem fixed and i have missed work and spent thousands of dollars for this vehicle to work correctly.

The contact owns a 2014 kia soul. the contact stated that while driving approximately 65 mph, the check engine warning light illuminated, and the vehicle decelerated. the contact stated that the vehicle then failed to exceed 20 mph. the vehicle was towed to the local dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. the vehicle was not yet repaired. the contact stated that the catalytic converter had previously been replaced; however, the failure recurred. the contact stated that the vehicle was also consuming an excessive amount of engine oil. the manufacturer was notified of the failure, but no assistance was offered. the approximate failure mileage was 93,000.

The contact owns a 2014 kia soul. the contact received notification of nhtsa campaign number: 20v750000 (engine) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated that there was an abnormal fuel odor inside the vehicle. the contact stated that the engine was running hot with a knocking sound coming from the vehicle. the contact took the vehicle to the dealer who was unable to diagnose the vehicle. the vehicle had not been repaired. the manufacturer was made aware of the failure and then stated that the vin was not included even though the vin tool confirmed that the vin was included in nhtsa campaign number: 20v750000 (engine). a case was filed. the approximate failure mileage was 58,000.

The vehicle’s engine spontaneously caught fire on the interstate. entire car and all belongings inside were a total loss.

The contact’s daughter owns a 2014 kia soul. the contact stated while driving approximately 60 mph, the vehicle inadvertently decelerated to approximately 40 mph. the check engine warning light was illuminated. the vehicle was taken to the dealer where it was diagnosed that the spark plugs needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was taken to the dealer where the contact was informed of an unknown recall however, the vin was not included. the manufacturer was not notified of the failure. the failure mileage was approximately 150,000.

Own my way home from work. it was foggy and rainy. i did not realize it flooded. i ran my car in the water. after that it started messing up and not running right. my insurance sent it to kia and kia claims that the catalytic converter is all of a sudden messed up and said it don't have water damage. know i can't drive my vehicle bc my insurance want fix it.

I purchased the vehicle new (2014 kia soul, 1.6 liter) and in 2019 (85,000), under nhtsa recall id: 19v120000, i took the vehicle to a dealer who allegedly effected the repair, claiming, according to kia, the catalytic converter was ok. i had a warranty on the vehicle to 120,000 miles. at 125,000 miles, today, the catalytic converter is damaged structurally probably due to overheat, specifically the issue that prompted the recall. i feel that the dealership may have not properly performed the software change and/or failed to identify damage to the catalytic converter. understand that the vehicle was driven sparingly, low annual mileage, as my wife, the driver, was disabled in 2014 and subsequently only used the vehicle mainly for local errands.

I have did a diagnosis on the car and it’s coming back to the catalytic converter, the gas in my car is draining out like crazy it’s like i’m putting in so much just for it to run out. the rpms won’t go up when suppose to. the seems like it’s trying so hard to switch in and out of gears

Whenever needing to accelerate sharply on highway or roadways a plume of white smoke is released from the engine manifold compartment area and creates a smoke screen surrounding and behind vehicle. had numerous mechanics fix things on this, fuel injectors recently, kia dealership states it needs a new engine but extended warranty would not cover the cost. vehicle was sold to me and under financing through westlake financial and is lien holder, but vehicle is claimed by dealership to be unsafe to drive. forced to purchase an additonal new vehicle and still paying and insurinance on this vehicle.

This car has experienced paint issues due to poor bonding of the primer. the paint is literally peeling off the car in sheets. it has been going on for the last 1.5 years , and kia states that it is not their problem. i have worked patiently with them for almost a year as they have instructed me to go, and get paint estimates. after this was completed they then stated the case was determined “ no goodwill”.as far as they were concerned ; they determined they were not going to pay to have the car painted.

Took my car in the dealership 3 months ago before i hit my 100k mark. the engine sounded like a cummons diesel and the engine light kept going on and off. they did an oil change and kept my car for 3 days and were unable to diagnose the problem. i made sure the problem was documented by the dealer. recently it started to sound the same and the light kept going on and off and i couldn't get into the dealership on my day off. so i went to a jiffy lube even though i still had some mileage before it was due. the guy there was very concerned and said my car was burning oil quite badly and there was an issue with the timing chain causing it and my car was at risk of seizing up. he recommended getting to the dealer as soon as possible. i took time from work the next day and fortunately the engine light was still on and they apparently diagnosed the problem without telling anything more than to expect a call from the manufacturer. that was on january 10th. it is now the 15th and i have not heard anything. i have never even been told when i take the car in for oil changes that i'm even low on oil and jiffy lube has been the only one to bring this to my attention. prior to this the dealership has been the only one to do my oil changes and i was in one more time between when the problem started in february and now.

I was driving home and noticed my gas mileage rapidly going down. (before when i filled up i used to get 408 miles till “e” then got 380) so i knew sowmthing was starting to go wrong. then, my engine light started flashing. i got my catalytic converters replaced but i’m still losing gas mileage bad and engine ticking.

The contact owns a 2014 kia soul. the contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. the vehicle was taken to autozone where a diagnostic test was performed and produced an unknown code indicating failure with the o2 sensor. the vehicle was then taken to the dealer where the contact requested that a diagnostic test be performed due to the check engine warning light being illuminated. additionally, the contact stated that five recall repairs were performed. the vehicle was repaired; however, due to inclement weather, she was unaware that while driving, the vehicle went into limp mode. the contact also stated that while attempting to accelerate, the accelerator pedal was depressed, and the vehicle failed to exceed 40 mph. the vehicle was taken to the dealer where it was diagnosed and determined that the vehicle had gone into limp mode due to a ksds software update. the manufacturer was notified of the failure but was unable to assist due to the vehicle being out of warranty. the contact was informed that her case would be escalated. the failure mileage was approximately 206,975.

The contact owns a 2014 kia soul. the contact stated that after the vehicle was serviced under nhtsa campaign number: 20v75000 (engine), the vehicle sputtered and hesitated while attempting to accelerate above 40 mph. the contact stated that the check engine warning light was illuminated. the vehicle was taken to the local dealer who diagnosed that the spark plugs were cracked. after replacing the spark plugs, the vehicle continued to experience failure. the contact stated that occasionally the vehicle stalled during the failure. additionally, the air bag warning light illuminated and remained illuminated. the contact stated that the cause of the failures was not determined. the manufacturer was not yet notified of the failure. the failure mileage was 80,000.

When approaching 60-65 mph vehicle begins to shake and make loud muffler sounds. no warning signal illuminated at all. i took the vehicle to woodbridge kia service center and they advised that i need to replace the catalytic converter. i paid for a replacement catalytic converter, gas pump and gasket cover in 2021 and now two years later the same issue. kia will not honor the fact that this vehicle needs to be apart of the nhtsa recall number 20v750. i'm getting the run around from kia corporate and the eastern district manager, they need to be held responsible for failed products. these issues are significant because these failed parts are leading to engine fires. the service person advised me to call kia corporate and request a goodwill repair to date they have not responded.

I own a kia soul. the catylitic converters went out. the car won't accelerate and the car got extremely hot. when i looked up kia soul recalls it showed that there was a recall on the converters also that some kia souls had gotten hot an caught on fire. i called parkway family kia. they told me that it wasn't an active recall and that they couldn't do anything. i then called demontrond kia and got the same answer. i talked with the service manager brian. what can i do to resolve this?

Friday january 20th, 2023 while on the freeway my 2014 kia soul with less than 75,000 miles spontaneously caught on fire. while merging over to the side of the road the breaks and throttle were inoperable. i was very fortunate that i did not suffer any injuries though it was a very close call. my safety was put at risk as i was unable to maneuver the car over to the side of the road while maintaining the flow of traffic due to the accelerator failure. once near the shoulder of the road i was unable to stop the car due to the breaks failure which increased the amount of time i was exposed to the burning car and smoke. the problem has not been reproduced or inspected by the dealer, police, and insurance. there were no warning light before or after the fire was identified. the car was professionally maintained and was in great condition prior to this event.

The contact owns a 2014 kia soul. the contact stated while driving 45-50 mph, there was an abnormal ticking sound coming from the engine compartment. the check engine warning light was illuminated. the contact was able to continue driving at a slower speed. the vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the engine knocks sensor. the vehicle was towed to the dealer who informed the contact that they were able to diagnose the failure as wheel spin by hearing. the contact received notification of nhtsa campaign number: 20v750000 (engine) however, the dealer informed the contact that the failure was not related to the recall. the manufacturer was notified of the failure and contacted the dealer. the manufacturer then informed the contact that the vehicle could not be repaired under the recall based on the dealer's diagnosis. the vehicle was not repaired. the failure mileage was approximately 147,250.

My wife was involved in a traffic accident yesterday where she was not at fault, was hit, had on her safety belt, and her head hit the steering wheel of this car and she lost consciousness and has lacerations requiring stitches on her face. the airbag should have deployed in this case and did not. i called 3 kia dealerships locally for several months since september 2022, requesting this warranty work be done, and they all refused to do the work by not scheduling me for a service appointment after repeated requests via telephone to each service department. they should have me in their computer system as having requested this work be done. dealerships were darcar kia temple hills, address: 4700 branch ave, temple hills, md 20748, koons kia of woodbridge, address: 14208 richmond hwy, woodbridge, va 22191, and ourisman kia of alexandria, address: 8670 richmond hwy, alexandria, va 22309. i filed this complaint several weeks or months ago and nothing has been done.

Error code p1326 kia soul 2014

The contact owns a 2014 kia soul. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer where it was diagnosed that an unknown tube or valve needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 88,000.

The contact owns a 2014 kia soul. the contact stated while driving 30-40 mph and depressing the brake pedal, the vehicle accelerated unintendedly. the contact immediately shifted into neutral (n). there was no warning light illuminated. the contact then shifted into drive (d) and the vehicle responded as needed. the contact stated that the failure had been reoccurring intermittently. the vehicle was taken to the dealer several times. the dealer diagnosed that no issues were found; however, the failure persisted. the vehicle was taken back to the dealer. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 41,000.

The contact owns a 2014 kia soul. the contact stated that the vehicle was consuming an excessive amount of engine oil. the contact stated that oil had to be added once every month. the contact then received notification of nhtsa campaign number: 20v750000 (engine) and the vehicle was taken to the dealer to be inspected. the contact stated that a software update was performed. the contact stated that shortly after receiving the repair, while driving approximately 75 mph, the vehicle suddenly shifted into limp mode. the contact stated that the vehicle decelerated to 20 mph. the vehicle was taken to the dealer where it was determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that due to the warranty limitations and recall repairs that were performed, the engine would not be replaced free of charge. the approximate failure mileage was 127,000.

The contact owns a 2014 kia soul. the contact stated while driving approximately 35 mph, the check engine warning light illuminated. additionally, the contact stated that the vehicle was making an abnormal sound from the engine compartment. the vehicle was idling rough and vibrating. the contact drove the vehicle to an independent mechanic who diagnosed and determined that the vehicle was consuming an unusual amount of oil and that the engine needed to be replaced. the contact was advised by the mechanic that the failure was related to nhtsa campaign number: 19v120000 (engine and engine cooling). the vehicle had not been repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 88,000.

Check engine light came on the evening of 3/08/2023. auto zone said it was a knock sensor code and was listed as a recall. next morning while driving on highway to ft wayne kia dealership my car engine lost rpm while driving at 65 mph on i-69 chapel exit in ft wayne indiana. the car engine compartment almost immediately ignited into flames with an explosion. driver barely got out before fire was in the dash. the front interior dash and front seat areas were caught on fire. shrapnel blown from car started a grass fire as well. the fire department arrived to get both fires under control. my car was still under warranty at 108 months and 89,000 miles. never had any problem with my soul until that next day after light came on. i was not notified of the recalls except only recently received an airbag recall on 3/30/2023. i have contacted kia to file a claim with them.

I own a 2014 kia soul with 78000 miles. engine light came on just changed my oil it was almost dry. i’m going through 2 quarts every two weeks due to kias power train warranty of 100000 miles i was sold on as a second owner. the dealer will not cover to replace the engine since the second owner warranty is inky warranted at 60k. millions of people owning kia’s are now trashing their cars because of this horrible situation! it’s in the courts i’m sure you know. this is criminal my safety and those behind me are at dramatic risk if my car fails on the highway which they are! i want this investigated for my safety. several calls to kia corporate no answer!

My check engine light came on and took it to coastal kia. was told the catalytic converter needed to be replaced. after checking it’s not on the recall list but why are some on recall and not others. it started with the light at 127,000 miles. at first it would only stay on for a few days and then go off. now it stays on all the time. i’m going to have it replaced but trying to find out why only some of the 2014 souls are under recall

Since i bought this car, i have experienced hesitation, stalling, high rpm idle, fluctuating idle, burning smell, lurching, running though gas very fast (not due to increased driving), engine noises, dash panel half lighting up, hard to accelerate when the headlights are on, or heat, or air con, odd noises..and through this entire time, check engine light comes on and off and on and off...along with my gas gauge saying empty when its full. i have reported all of this throughout the entire time since all bought it. every single time they say "software update" and send me home with nothing ever fixed. ever. now again check engine and false fuel reading, hesitations, etc....again! this engine and fuel pump is bad and explains all of my complaints since 10kmiles. my car has under 80k mi on it, its been a lemon from the start. hesitation with no pick-up at an intersection and noises....just beyond dangerous. i have not driven my car on the freeway in 5 years because itis not safe, but kia never checks out problems. they charge for inspection and say "software update". its maddening.

The contact owns a 2014 kia soul. the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle jerked significantly and hesitated to respond. the contact stated that the failure occurred while driving under 40 mph. the check engine warning light was illuminated. additionally, the contact stated that the vehicle would jerk while at a complete stop. the vehicle was taken to the dealer where it was diagnosed that the catalytic converter needed to be replaced. the dealer informed the contact that the manufacturer declined to cover the repair as the vehicle had passed the bearing clearance test. the contact related the failure to the nhtsa campaign number: 19v120000 (engine, engine and engine cooling); however, the vin was not included. the vehicle was not repaired. the failure mileage was approximately 94,000. the vin was unavailable.

Catalytic converter malfunction and it was check by my mechanic at hillebrand automotive. it causes my 2014 kia soul to stop running in the middle of the highway. there were no warning lights, massages or any other symptoms of the problem prior to the failure. this happened 3 months ago. on january 21, 2023. it's still down because i can't afford to have it fix.

2014 kia soul. consumer writes in regard to defects in vehicle. the consumer stated the vehicle was having engine problems that appear to be related to, and covered, by one or more recalls that apply to the kia soul vehicle.

The contact owns a 2014 kia soul. the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate. the check engine warning light was illuminated. the contact related the failure to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the vehicle was taken to the dealer, who informed the contact the catalytic converter needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 146,000.

The contact owns a 2014 kia soul. the contact received notification of nhtsa campaign number: 19v120000 (engine, engine and engine cooling) however, the contact stated that while his wife was driving at an undisclosed speed, the engine revved, the check engine light illuminated, and the vehicle stalled. the contact’s wife turned off and restarted the vehicle. the dealer was notified of the failure and an appointment was scheduled. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was approximately 80,000. parts distribution disconnect.

I brought my vehicle into an authorized dealer when my check engine light came on, having just been made aware of the recall notice when i took it in for an oil change earlier that day. he said the recall came about when cars of my make/model/year started catching fire out of nowhere due to engine issues. given that my car is still under the mileage warranty, at 95k miles, the person at the dealership service center said it would likely be covered & the recall would qualify me for a new engine altogether. i got a call back a few days later that my catalytic converter was plugged, and that i would owe just under $3000 for the repair, as my vehicle did not show the correct diagnostic code to be covered. once i spoke with kia's corporate consumer satisfaction line, they agreed to bring the car out & retest it. the woman from the service center informed me that the whole engine does in fact need to be replaced now, not just the converter as they initially said, but that it still isn't spitting out the code necessary during diagnostic testing, to qualify it for a recall replacement. under sc176, my issues exactly are being described as the symptoms & causation for the recall, and yet the diagnostic code does not match. my car is currently still at the dealership's service center, and i am getting some consultation as to whether or not this is a fix that's worth it, at this point.

My car was stolen by a minor who had a usb cable and internet instructions. my car was lacking proper if any anti theft technology by kia. because kia is aware of this issue and did nothing not only myself but anyone who drives a kia is at risk for a theft or car jacking. the car was recovered and inspected by local police. no car should be made available for purchase without security features that keep you and your property safe. who knows how things could have ended if there was a direct confrontation. if one is crazy enough to steal a car, one may be nuts enough to have a gun.

The contact owns a 2014 kia soul. the contact stated that while driving at low speeds, the accelerator pedal was depressed but the vehicle failed to respond. the brake pedal was depressed to the floorboard. the vehicle was slow to respond and failed to move. after the vehicle responded, the vehicle failed to exceed 35 mph. the check engine warning light was illuminated. the vehicle was taken to the local dealer where it was diagnosed that the heat sensor and protector shield needed to be replaced. the vehicle was repaired but the failure persisted. the manufacturer was contacted but no additional assistance was provided. the failure mileage was approximately 116,119.

The contact owns a 2014 kia soul. the contact received notification of the nhtsa campaign number: 22v096000 (air bags). the vehicle was taken to the dealer for the recall repair and the vehicle was also repaired under the nhtsa campaign number: 19v120000 (engine, engine and engine cooling) however, after the vehicle was repaired, the vehicle was taken to an independent mechanic for another inspection. the contact then stated that a year later, while driving at an undisclosed speed, he heard a loud knocking sound under the hood of the vehicle. the check engine warning light then illuminated. the contact stated that he veered the vehicle off the road and parked. the contact then turned off and restarted the vehicle. the vehicle was taken back to the dealer where it was diagnosed that the oxygen sensor and catalytic converter had failed and needed to be replaced. the vehicle remained at the dealer. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the recall had expired and advised the contact to call the nhtsa hotline. the failure mileage was approximately 160,000.

The contact owns a 2014 kia soul. the contact received notification of the nhtsa campaign number: 20v750000 (engine) however, the contact stated that while driving at an undisclosed speed, she smelled a burning odor then the oil warning light illuminated. the vehicle was taken to a valvoline service center where an oil change was performed; however, the failure recurred. the contact stated that while the accelerator pedal was depressed, the vehicle failed to respond, with the check engine warning light illuminated. the vehicle was then taken to the dealer where it was diagnosed that the spark plugs, an engine flush, and the valve cover gasket needed to be replaced; however, the failure recurred. the vehicle was taken back to the dealer where it was determined that the vehicle needed to be taken back to valvoline where the oil change was performed. the vehicle was taken back to valvoline where the oil type was changed, and the vehicle diagnosed and determined that the exhaust needed to be replaced. the vehicle was repaired; however, the contact stated that while the accelerator pedal was depressed, the rpms rapidly increased to 4,000 but the vehicle failed to respond. the check engine warning light illuminated, and an alert illuminated on the touch screen that displayed “engine compartment failure emergency contact kia”. the vehicle was taken back to the dealer where it was diagnosed that the ignition coils and wiring harness needed to be replaced. additionally, the knock sensor detection system (ksds) software was upgraded; however, the failure recurred. no warning lights were illuminated. the contact notified the dealer of the failure, and the contact was informed that due to the check engine warning light not being illuminated, the vehicle could not be diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle back to the dealer, but no further assistance was provided. the failure mileage was approximately 132,000.

Abs light and traction light

Three repeat incidents, a few months apart, introduced same hazard to passengers and others: end of year 2022 (date not remembered): car was stopped at stop sign at t-intersection to enter busy roadway. break depressed. engine rpms started high revving, and unexpected forward motion of car lurched into busy intersection - almost collision. april 2023 (two incidents in same month): 1. car was at lighted intersection on state highway. break depressed. engine rpms started high revving (loudly noticed). was familiar with condition so heavily leaned on break while rpms continued to climb. when intersection light turned green, break released, and car lunched forward. 2. car traveling in heavy stop-and-go city traffic in downtown urban area. break was momentarily depressed and held. again, engine rpms regain to rev loudly. pressed down on break harder and harder and could not control forward motion of car - almost bumped into car ahead of us. so, next put car in neutral and then in park then back in drive. revving condition stopped. made appointment with kia dealership 6/1/23 to address, but i think this might be a recall condition to report.

The contact owns a 2014 kia soul. the contact stated while driving 45 mph, there was an abnormally loud sound coming from the vehicle, followed by the vehicle coming to a complete stop. the contact stated there was an oil leak underneath the vehicle. there was no warning light illuminated. the vehicle was towed to the residence. the vehicle was diagnosed by an independent and the contact was informed that an engine rod had fell out the engine, causing the oil to leak out the engine. the contact stated that the engine needed to be replaced; however, the vehicle was not repaired. the dealer was not contacted. the manufacturer was not contacted. the failure mileage was 145,000.

Oil consumption. i expressed concern at 140,734 miles to dealership as oil light kept coming on every 1000 t0 1500 miles. service rep said i needed a new engine, $9.000. i have just recd notice of an engine class settlement. i am concerned if engine would stop working while driving on interstate, what happens.

This vehicle has a serious oil consumption issue. it was first noticed about three years ago and has been getting progressively worse. as of june 2023 it consumes a full oil tank in about 2500 miles. oil warning indicators flash very briefly on occasion but the light does not come on until the oil is below the dipstick. i have had it looked at by my local mechanic and by the kia dealer who sold the car. the kia dealer did a test and said it did not meet their standards for a recall. there have been a number of times that the oil has gotten so low without indicator warning that the engine will start running rough. on 11/04/22 the engine began bucking and stopped running at high speed. it was brought to the dealer who stated "active dtc p0300 and p0303. swapped cylinder 3 coil pack and cylinder 1 coil pack. misfire followed. no signs of cylinder damage". they replaced four spark plugs and cylinder 1 coil pack. they stated that the cause of the issue was inconclusive and they didn't think related to oil consumption. i have recently receive notice of a proposed class action lawsuit from "kia engine class settlement, pobox 4133, portland, or, 97208-4133 1-800-944-1025. i confirmed that the vin for this vehicle is included in the proposed case. it states very similar issues with many kia vehicles with the same engine. the lawsuit states "class vehicles have a defect that can cause engine seizure, stalling, engine failure, and possibly engine fire, and that some owners and lessees have been improperly denied repairs under the vehicle's warranty."

The recall on the catalytic converter literally happened to my car that caused piston and oil tank damage resulting in a new engine, but kia will not replace the catalytic converter, even though they just told me that it is damaged and caused the damage of the engine. instead they want 3 grand for a recall that falls under my car year, and won't acknowledge the recall because it was issued in 2019 and not open to me at the time because i was not the owner. this exact reason for recall is literally what happened to my car.

While my wife was returning home from dinner one evening approximately 6pm in the evening, she was traveling about 35mph when all of a sudden she heard a soft "pop" sound and the engine died. she had to coast to the side of the road to get out of traffic. there was no warning, no lights on the dash, nothing. just a soft pop sound & that was it. the engine would not start so we had it towed to our mechanic. before we did anything else, we called kia. apparently as the car was just over 100,000 miles they were not interested in all in what we had to say, but we could tow the vehicle to them to pay diagnostics to see what the problem was. we were told this by 3 dealerships. we had an independent mechanic look into this for us & found out that the oil was empty & that seized the engine. no warning lights on the dash, nothing. we tried to tell kia this & they basically said in not so many words; "too bad, so sad". apparently this is a widely known issue with the 2014 kia soul 2.0 engine which kia has chosen to do nothing about. we can not afford the $10k in repair cost and now are without a car, that if there was any type of warning, this would not have happened to. it is a perfect condition car with no engine that is just sitting as we are getting no help from kia.

Abs and brake lights engine security car lock

I was driving the speed limit of 60 mph and all of a sudden it sputtered and hesitated; stalling out while attempting to accelerate going lower speed. my vehicle luckily got a parking spot at an automotive repair shop. no warning signal illuminated during my driving incident. the next morning the engine wouldn't start, but eventually they get it to start. they got the "check engine message center warning" showing during road test. the automotive repair shop did a diagnostic test on it saying that the technician diagnosed the problems to a bad fuel injector fouling out the spark plug #4 cylinder recommending to replace all 4 fuel injectors and spark plugs, my transmission has no dipstick, oe factory maintenance due and is required, tires were getting weather cracked and recommending tires soon, technician noted that the car had some oil leaks and needed to be diagnosed further, cabin air filter missing and need to install a new filter; recommend cabin filter replacement service: includes anti-bacterial duct service, tune up items: fuel induction service recommending tune up labor 3-part fuel induction system service to where tune up is due/overdue by mileage if not already done so, engine oil was over filled dark/contaminated with fuel in oil and recommended oil change after changing fuel injectors and plugs (but, i had my oil changed about a week before all of this occurred), air filter: oe maintenance interval dirty and recommended installing new engine air filter, brake fluid: oem recommended service interval/brake fluid exchange service recommended due by mileage if not already done so. i purchased this vehicle december 10, 2022 and then this all occurred after just 4 month of purchasing this vehicle. it took 3 weeks to fix this vehicle. i had this fixed and still i have to wonder how safe is it really? i'm concerned so much so that i plan on taking this vehicle to a kia dealership appointment tomorrow june 17, 2023 to have a multi-point inspection.

The car hood fire shield compartment has been making raddle noises. i have heard pieces falling into the engine several times. on 6/24/2023 i attempted to remove the fire shield and black hard pieces started to fall out. i immediately took it to moritz kia @ 8501 west fwy, fort worth, tx 76116, (817) 560-6000. i spoke to the service person and was told "don't worry about it, it is just the fire shield falling apart" i told him what about the engine compartment and was told that the engine is protected. this is not normal and i don't know what it is. it is coming from under the car hood falling into the engine compartment and there is still a lot more raddling under the hood when driving and falling out. i have provided pictures. i use this car to drive my wife to her chemo treatments. please advise. thank you for your time and effort.

Excessive oil consumption, oil turning dark and burned right after oil change, engine knocking, engine stalling, check engine light did not turned on, no alerts of engine failure. car started to stall on the freeway hazard to me and other drivers if car shuts down. this car is at risk of engine to blow and might cause a fire. car was taken to a mechanic and said engine should be replaced completely, car was serviced at dealership and no problems were reported before engine started to knock. dealership or police haven’t checked the vehicle. no warning lamps appeared even after engine knocking.

The contact owns a 2014 kia soul. the contact stated while driving 65 mph uphill, the vehicle went into limp mode. the contact veered to the side of the road. there was no warning light illuminated. the contact was able to drive to the residence. upon inspecting the vehicle, the contact noticed that there was oil leaking onto the camshaft and onto the manifold. the contact stated that she replaced the valve cover gasket, the spark plugs, and the engine valve stem oil seal sets; however, the failure persisted. the vehicle was towed to the dealer, where it was diagnosed that cylinder #2 and cylinder #4 were misfiring, and the engine needed to be replaced. the dealer informed the contact that the vehicle could not be repaired under nhtsa campaign number: 20v750000 (engine) as the vin was not included in the recall. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 207,000.

The contact owns a 2014 kia soul. the contact stated that on two occasions while driving approximately 60 mph, the vehicle stalled. the oil level warning light was illuminated. there was also an unknown warning light illuminated. the vehicle was able to be restarted. the vehicle was towed to the dealer but was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 120,000.

While driving the brake warning light came on and immediately lost all braking. my safety and the safety of other vehicles around me were put at risk. vehicle was towed to a repair facility and upon inspection the brake master cylinder was leaking and had leaked into the brake booster. brake master cylinder and brake booster had to be replaced.

I have had issues with car stalling and not working. as a result, i've had to purchase another car. i found out via research that my car may have qualified for a recall or new catalytic converter which the dealership failed to replace years ago. now i have a cat that needs a new catalytic converter and the catalytic converter was previously faulty. i'm literally paying for two vehicles while my kia 2014 sits because i financially can't finance repairs and carpayment

My car was stolen on june 30th 2023 due to the kia tik tok challenge. the officer at lmpd says is common. there were lots of kias in the impound lot! my car did not have standard antitheft installed. the car has body damage and the steering coloumn is trashed. from the theft this was a suprise to me. i had not notification from kia about this trend. i was not offered software fix or steering wheel lock, which they say they are doing. i have had no contact from them. they have my address it has not changed. now im left with a car i cannot drive. it also not covered for theft because of all the issues. this is the second time i have had major problems imobilzing the car. i had no use for 1.5 years and eventually a recall came in and they fixed. this car has been of the road more than on. i contacted the kia dealership they refused to do anything. they told me to contact kia which i did online and by phone. phone attmpt was unsuccesrull they just kept circling you around with key options and you would end up at the beginning again. i was able to file a report online, but its unclear of the solution it read someone would contact you. that has not happened

Since september 2015 the car headlamps malfunctioned. i made several trips to the dealer and was told they are not able to duplicate my complaint. presently while driving the headlights will go off and by bumping the multi-function light switch, they would come back on. please see attached letter & service detail that was sent to kia without resolution.

The contact owned a 2014 kia soul. the contact stated that while driving at approximately 60 mph, a pinging-type noise was heard coming from the engine compartment along with gray smoke. the vehicle began to lose automotive power and reduced speed before the engine stalled. the contact exited the vehicle and flames and smoke were present coming from under the hood. the fire department was called to the scene and extinguished the flames. a fire and police report was taken at the scene and the vehicle was later towed away. during the incident, the vehicle was destroyed. the contact also indicated that during the incident the front driver's side door could not be manually opened from inside the vehicle and the key fob was used to open the door. the cause of the failures was not determined. the manufacturer was notified of the failure. the local dealer was not contacted. the failure mileage was 132,000.

The contact owns a 2014 kia soul. the contact stated while driving 65 mph, the contact heard an abnormal sound before the vehicle started to stall. the contact stated no warning light was illuminated. the contact was unable to pull over to the side of the road. the vehicle was not drivable. the contact called the local police department to assist in manually pushing the vehicle off the roadway. the contact towed the vehicle to an independent shop, where she was informed the engine needed to be replaced. the vehicle was not repaired. the contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. the vehicle was repaired; however, after the repair the contact was informed that the catalytic convertor and the starter also needed to be replaced. upon investigation, the contact associated the failure with nhtsa campaign number: 19v120000 (engine, engine and engine cooling) however, the vin was not included. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 111,000.

The contact owns a 2014 kia soul. the contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. the contact stated that the vehicle was recently taken to an undisclosed dealer for a routine oil change; however, the oil pressure warning light illuminated. the vehicle was then taken to the undisclosed dealer where it was diagnosed that the oil level was low, and the crank shaft position sensor had failed and needed to be replaced. the vehicle was repaired; however, the failure recurred. additionally, the contact stated that the vehicle had previously been taken to the dealer for an unknown manufacturer recall repair related to excessive oil consumption. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 127,000.

I drove my car a short distance, parked, and turned off the engine. about 5 minutes after i left my car in the parking lot, we heard a loud explosion and everyone in the office stepped outside. my car became a ball of orange fire and burned for some time. it took 3 fire trucks to contain the fire and several other vehicles were damaged from the explosion. pictures taken after the incident show the engine was gone (melted maybe). the inside of the car was also burned beyond recognition. my potential death was approximately 5 minutes after i parked my car. the gas tank did not explode; rather, the car burned from the front to the rear. this vehicle should not be on the road and the problem should be made public immediately.

The contact owns a 2014 kia soul. the contact stated that while driving at various speeds, the vehicle lost power. the engine warning light was flashing. the vehicle was taken to an independent mechanic, who replaced the catalytic converter on two separate occasions. the vehicle was towed to the local dealer, where it was diagnosed that an unknown sensor needed to be replaced. the vehicle was repaired but the failure recurred. additionally, the mechanic informed the contact that the catalytic converter was clogged, and the engine needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was contacted, but no assistance was provided. the failure mileage was approximately 91,000.

Car knocks bad. air has never worked well. car had been stolen before. insurance did not do anything. my insurance has gone up because of the security system scandal.

I phoned your hotline today to report that i have been unable to get the dealership and the manufacturer to repair the safety recall. she told me filing a complaint wouldn’t help me even though i kept telling her that i wanted to file a complaint. i asked to speak to someone else and she said because she was working remotely i could not speak with anyone else. so i saw i could file a complaint online, but that doesn’t seem accurate either. i am completely frustrated. my vehicle isn’t up to safety standards and i cannot get anyone including this agency to help me solve the problem. thank you

The contact owns a 2014 kia soul. the contact stated while driving 65 mph, the contact smelled an abnormal electrical burning odor inside the vehicle. the vehicle was taken to dealer however, no cause for the failure was found. the vehicle was not repaired. the manufacturer was contacted, and a case was filed. the failure mileage was 60,000.

In 2021, my kia soul engine locked up entirely to the point of needing a total engine replacement. i received mail indicating that engine failure is part of a class action settlement from kia. due to the pandemic, i hadn't been able to find an engine or afford the replacement costs.

The car was having an oil consumption issue so i took it to the dealer where they said it wasn’t considered excessive to them and said to get the pcv valve replaced which i had them do. then the car went into “limp home” mode while on the highway and began displaying a check engine light intermittently with a po420 code. took it to the dealer and they said it needs a new catalytic converter. it had just had the catalytic converters recall performed and when i talked to the service manager about that he agreed and said it was a latent defect in the car and that kia would goodwill repair the catalytic converter. kia denied doing that and continued to deny it even after i appealed several times. the car still has an oil consumption problem, still intermittently displays the po420 error and has a check engine light on and last i talked to the dealer they said now the car needs an entirely new engine.

The contact called on behalf of his daughter-in-law who owns a 2014 kia soul. the contact stated that the vehicle was experiencing abnormal oil consumption. the contact stated that the vehicle owner had been adding a quart of oil to the vehicle every week. the contact's mechanic informed the contact that the vin was included in nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the vehicle was taken to the dealer, where a diagnostic test produced dtc code: p0420; and the dealer determined that the catalytic converter and the engine had failed. the dealer informed the contact that the engine could not replace under the recall because additional diagnostic test which related the engine failure to low engine compression. additionally, the dealer informed the contact that the catalytic converter could be replaced under recall; however, the replacement would be pointless because the engine had failed. the vehicle was not repaired. the contact stated that he believed that the engine failure was related to the recall. the manufacturer was notified of the failure and informed the contact that they could not assist because the dealer determined that the engine failure was not related to the recall. the failure mileage unknown.

As i was driving on the highway, driving uphill, the car began to rattle under the hood as i attempted to increase speed. when i came to a full stop, the car completely shut down. i popped the hood, and the coolant cap was blown off and coolant was leaking everywhere. i was stranded on the highway until fire and rescue helped pull the car off the main road onto a side road. called the tow truck who took my car to a place in ardmore, ok. called bobby’s radiator and auto repair. upon inspection, the mechanic stated that “the motor is locked up.”

The contact's neighbor owned a 2014 kia soul. the contact stated that while the vehicle was parked in his neighbor’s garage, another neighbor noticed smoke coming from the walls of the garage. the contact then stated that his neighbors were awakened by another neighbor alerting them of the fire. the contact’s neighbor was able to exit the home and notified the fire department that extinguished the fire. no injuries were sustained. no medical attention was required. a police and fire report was filed. the vehicle was towed to a tow lot and deemed a total loss by the insurance company. the vehicle was inspected by an investigator who determined that the fire was started in the engine compartment. additionally, the contact stated that prior to the failure, on three separate occasions, while his neighbors were driving at undisclosed speeds, the vehicle stalled without warning. no warning lights were illuminated. the vehicle was towed to the dealer where it was diagnosed that oil had leaked profusely from an unknown location and the catalytic converter had failed and needed to be replaced. the vehicle was repaired three times. the contact stated that the vehicle was repaired however, the failure recurred. the contact then stated that upon research, the vin was included in the nhtsa campaign number: 20v750000 (engine). neither the dealer nor the manufacturer were notified of the failure. the failure mileage was approximately 118,006.

The contact owns a 2014 kia soul. the contact stated while driving at an undisclosed speed, the vehicle stalled without warning. the contact was able to restart the vehicle; however, the failure recurred. the contact stated that on another occasion while driving at an undisclosed speed, the vehicle stalled; however, the contact was unable to restart the vehicle. the contact stated that after the vehicle was shifted into park, the vehicle failed to restart. the check engine warning light was illuminated. additionally, the contact stated that the vehicle was consuming an excessive amount of engine oil. the vehicle was towed to an independent mechanic and then towed to the dealer to be diagnosed. the contact was informed that the engine failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vin was not under recall. the failure mileage was approximately 171,000.

The contact owns a 2014 kia soul. the contact stated that while operating the vehicle, the check engine light, oil light, and battery light remained illuminated and blinked off and on. also, a knocking and ticking sound was coming from the engine compartment along with a burning oil odor. additionally, the vehicle would not exceed speeds over 60 mph. the vehicle was taken to the local dealer who was unable to determine the cause of the failure. the vehicle was later taken to the local service center which determined that the catalytic converter was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was not notified of the failure. the failure mileage was 23,000.

The contact owns a 2014 kia soul. the contact stated that while driving at 10 mph, the contact heard an abnormal noise and noticed that the vehicle was hesitant to accelerate. the check engine warning light was illuminated. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the failure was the catalytic converter and it needed to be replaced. the vehicle had not been repaired by the dealer. the manufacturer was made aware of the failure and suggested to get the vehicle diagnosed at the dealer. the failure mileage was approximately 85,000.

My check engine light was going on and off and i was told that i need to replace my catalytic converter. i went on line to see if my car had a recall it did show other 2014 souls but mine was not part of the recall #19v101. i'm wondering why mine wasn't part of it. i also had my engine replaced by kia and after researching this i read that a faulty engine could have caused the converter to go. i'm trying to find out why my car wasn't part of the recall and if possible can it be added to the recall please check into this for me and let me know

The contact owns a 2014 kia soul. the contact stated while driving approximately 45 mph, the vehicle stalled. the contact stated that the check engine warning was illuminated. the contact pulled over and was able to restart the vehicle however, the vehicle failed to exceed 20 mph. the contact was able to drive the vehicle to a dealer who diagnosed the vehicle and determined that the catalytic converter needed to be replaced. the vehicle had not been repaired. the manufacturer had been informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the failure mileage was approximately 150,000.

The contact owns a 2014 kia soul. the contact stated that while driving at night at 45–50 mph, the headlights became inoperable. there were no warning lights illuminated. the contact was able to pull over, and the headlights returned to operation but were flickering. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the vehicle was taken to an independent mechanic, who stated that the connectors had melted and referred the contact to the dealer for assistance. the contact stated that the failure was related to nhtsa id number: 10170778 (exterior lighting). the manufacturer was not contacted. the failure mileage was unknown.

2014 kia soul started having engine trouble in july this year (7/8/2023). it was consuming too much oil and we had to get frequent oil changes and refill oil between service visits because the oil was getting low after short periods of time. engine ended up completely failing making the car inoperable in late august. later found out this vehicle is part of a recall/settlement due to a faulty engine. kia did not send us any recall notices or notify us of any potential problems regarding engine failure. called kia customer care on 11/22/23 about engine failure and to schedule engine replacement. a representative from customer care stated that our vehicle did not qualify for an engine replacement in accordance with settlement (re: hyundai and kia engine litigation ii, no. 8:18-cv-02223-jls-jde) because a ksds sensor recall (20v750000) was not completed on our vehicle. for the 2014 kia soul, there have been 5 recalls (15v123000, 17v608000, 19v120000, 20v750000, and 22v096000) according to nhtsa website, there is only 1 unrepaired recall for our vehicle (22v096). kia customer care was dishonest about our vehicle's recall repair history to avoid having to replace a faulty engine.

On 11/11/2023: engine failed/malfunctioned. engine stalled while driving on the interstate. traveling 75mph. i felt some sort of slight jolt, looked down at the dash and seen my check engine light blinking. there was not an exit nearby so i proceeded to pull over. as i pull over all lights had become illuminated but check engine light was not blinking anymore and i had first seen my headlights dim twice, next the radio went out, then headlights then my hazard lights and eventually everything turned off. this happened approximately around 10:00 pm and i had made it approximately 20 miles out of town. i felt it was too dangerous to step out of the vehicle. i called for a tow truck to bring my vehicle to the nearest kia and found a ride home myself. my safety was put at risk by being stalled on the side of the interstate with no power to even have the hazards on with high-speed vehicles passing by me. kia of fargo, nd inspected my vehicle and found no reason as to why my vehicle had stalled.what they did find was a historic code for my catalytic converter needing to be replaced, which i had brought up to them and they advised me to make an appointment. for approximately the past 2 years i have been bringing my vehicle in to the kia of fargo concerning the amount of oil my vehicle is going through between oil changes. sometimes it seems like the amount of oil "burned" varies but sometimes i can’t even make it until my next oil change without having to add oil into the vehicle. i have had multiple oil consumption tests completed. which some of them did come up excessive. from there, they recommended to have an overnight cleaning but i did not notice that this did any improvement. the last oil consumption test completed i was told over the phone that my vehicle did not quite hit the mark where warranty would be able to cover it. i was told that i lost about a quart of oil and then i asked how much you have to lose and they said over a quart... attachments wont load. email

The contact owns a 2014 kia soul. the contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. the vehicle was taken to the dealer, who diagnosed failures with the catalytic converter and the intake manifold. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 86,000.

My car only has 77398 miles and the entire car lost power while i was driving i had to safely coast into a parking space. the engine is making a knocking sound and the battery light and oil light came on. the car has had every oil change on time and documented since it left the dealership in 2014 with 150 miles. every service has been performed on time as my mother who is a retired veteran of the airforce is the only owner. she gave me the car less than 3 weeks ago. i called my mechanic immediately after i brought the vehicle to a stop and he said this model is known for that and it means the engine is about to blow up. he advised me not to attempt to drive the car and now i am stranded 8 miles from where i live. i have read many forums about the engine problem. i believe a faulty engine is to blame for this incident. i read about kia extending the warranty on this but you are the only organization i know to contact.

The contact owns a 2014 kia soul. the contact stated while driving approximately 35 mph, the vehicle lost motive power while depressing the accelerator pedal. the contact stated that the check engine and check oil warning lights were illuminated. the contact self-diagnosed the vehicle and determined that the coil and the spark plugs needed to be replaced. the vehicle was repaired. the contact stated that the failure returned, and the vehicle was taken to the local dealer, where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the failure mileage was approximately 127,000.

(re: hyundai and kia engine litigation ii, no. (xxx) nhtsa recalls: 20v750; 19v120 kia soul began leaking oil as a result of rod bearing issues prior to 145,000 miles. took to repair shop several times to refill oil because oil levels were rapidly depleting. this led to engine failure, leaving my vehicle inoperable. kia refuses to replace the engine. class action settlement provides warranty extension to 15yrs/150,000 miles for effected vehicles. settlement states, "you are not required to complete the ksds update to obtain the extended warranty if your vehicle was previously recalled under nhtsa recall numbers 20v750." my vehicle was recalled under 20v750 and should qualify under settlement for warranty extension. representative with kia customer care stated on 12/20/23 that my vehicle does not qualify for warranty extension because the ksds update was not completed. this violates the settlement agreement as my vehicle was recalled under nhtsa 20v750. further, i purchased my vehicle from archer kia in sugarland, tx. any recalls or updates should have been completed by the dealership before selling to any consumer. additionally, archer kia did not update me as the owner. the engine recall notice was sent to previous owner. i am requesting that kia replace my vehicle's engine as soon as possible. i have had several phone calls with kia customer care in which i am repeatedly put on hold or transferred. this has caused me to spend hours on the phone with no resolution. i suspect this is a tactic to delay and/or avoid honoring the court ordered warranty extension for a faulty engine. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I received notice in the mail that there are recalls on my car prior to receiving the notice i had recently got an oil change and i was informed that there is a little leaking and in recall number 20v750 the car can possible catch on fire so i waited for my appointment with the dealer it was inspected and they did not fix leak i had paperwork however i dont know what this [xxx] means what i do know is when i got my car back i was not operating correctly and the check engine light is on and it was not on when i dropped my car off to them i have made at least 5 phone calls reaching out to the dealer and i have not talked to anyone. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Oil consumption and catalytic converter clogging. my car burns through 5 liters of oil about every 1,000 miles. i've already had the catalytic converter replaced and my mechanic said it's from excessive oil leaking, and the only alternative to fix it is to replace the engine.

Vehicle was purchased from a private seller in august 2023. we took the car to get an oil change in late august, although previous owner stated it was 1500 miles away from needing one. we learned there was no oil in vehicle while being serviced. oil was replaced. car was driven for 3 months, then on december 2nd, without any previous warning, the check engine light came on. car began to lose power and could not drive more than 35 miles per hour. it was taken to the shop, and found there to be no oil in vehicle. again, it was not time to get another oil change. car was not leaking oil. upon this discovery, learned of the engine recall; and actually have the recall notice & knock sensor update invoice from previous owner. the knock sensor was updated march 2021. car was taken to kia dealership. they advised another knock sensor update and have not taken steps to replace the engine as the recall letter states they should do. vehicle has been at dealership since december 5th, 2023. i have called numerous times, sent texts, as well as called the kia consumer assistance center, created a case; only to be passed around, with no return calls, or proper resolution. i feel the engine needs to be replaced at this moment. dealership is not acknowledging the issue, and actually tried to charge for the knock sensor initially. i do not feel comfortable with a vehicle knowing it has an engine recall, dealership is not addressing the engine replacement that needs to happen, knowing the engine has already been failing, internally burning oil. when i call the dealership, they take a message, say someone will call back, and no one returns my call.

The contact owns a 2014 kia soul. the contact received notification of nhtsa campaign number 20v750000 (engine) however, the dealer stated the recall was closed. the contact stated that while her daughter was driving 15 mph, she heard a knocking sound coming from the vehicle. the check oil warning light was illuminated. the daughter restarted the vehicle and drove to school. the contact drove the vehicle to the local mechanic. the vehicle was diagnosed with internal engine failure and oil was added; however, the failure persisted. the dealer was contacted and stated that the vehicle could not be repaired under the recall. the contact was informed that the engine needed to be replaced. the vehicle was not repaired due to the cost of the repairs. the manufacturer was not notified of the failure. the approximate failure mileage was 105,000.

Knock sensor and glow sensor is stuck on. knock sensor has been replaced. vehicle is still in limp mode. has no exceleration. engine light flashing. have takin it to a kia dealer and they can't find anything.

While driving, the abs system turns on but the light on the dash doesn't turn on. the brake pedal is solid with the ground glass feeling while braking. the abs doesn't disengage when i take my foot off the brake. my vehicle doesn't stop or slow down. i went through an intersection and red light because i was unable to stop. this has happened three times while i have driven the vehicle. i have since learned to shift into neutral to slow the vehicle but each time it has happened, the brake pedal is solid-firm with no slowing. no errors or lights turn on to indicate the abs is engaged. when i took the car to the longmont co dealership, they couldn't reproduce the problem and told me i had air in the brake line. an independent mechanic was able to reproduce this while driving my car. when the vehicle is plugged into the computer diagnostic tool, it doesn't show a problem because the computer disengages the abs system. the mechanic replaced the abs sensor and was unable to reproduce the issue again. i picked up my vehicle and drove it several times without incident then going downhill it happened again. i shifted into neutral and was able to stop my vehicle before hitting another car. first time this happened was 12/25/23 most recently it happened 1/14/24.

The contact owns a 2014 kia soul. the contact stated that while driving at an undisclosed speed, the vehicle briefly jerked and shook abnormally before returning to normal functionality. the contact retrieved the vehicle from the dealer following the repair under nhtsa campaign number 20v750000 (engine) and nhtsa campaign number 22v096000 (air bags). the contact stated that the check engine warning light was illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to the recall repairs. the manufacturer was not notified of the failure. the failure mileage was 144,000.

I went to the car town kia usa florence 2185 w evans, florence, sc 29501 for the recalls on my car. my car still has engine skipping tapping knocking noise that gotten worst and my engine warning light is blinking while i'm driving. i reported back to kia next day, and asked did they inspect and repair or replace the engine because of the recall. i was hoping they would put me in a loaner car or rental car until they fix the problem with the recalls. this is dangerous to drive a car in this kind of condition when it's my only transportation. it is not working to proper design it was made for. on the print out from yesterday the status shows partial completion when they are supposed to fix the recalls. i don't believe they fix, repair or replace what the recall was conveying.

When first taking off in it in the mornings, it jumps and goes very fast and reverse. there’s no control in it. i have no brakes they go all the way down so the car just like flies backwards when i’m backing out of my garage i don’t even even have to hold the gas it’s going it’s gonna fly out anyway and when it does that the brakes go completely completely to the floor.

The contact owns a 2014 kia soul. the contact stated that the vehicle was making an abnormal rattling sound. the contact stated that the check engine warning light was illuminated. the vehicle was taken to a local mechanic and the contact was informed that the catalytic coveter needed to be replaced. the vehicle was not repaired due to the cost. the manufacturer was not made aware of the failure. the approximate failure mileage was 90,000.

Check engine light came on about a month ago and shows bad catalytic converter it is available for an inspection...will not pass inspection so it sits in my driveway

While driving, the engine failed and began to smoke then was on fire.

The recalls on my car has not yet been resolved. i took the car to cartown kia florence south carolina and the one in columbia. first time was at cartown kia florence, they had every excuse that they were short of staff and my car sit there for over a month and claim that i needed to fix the head gasket was the issue in order to do the engine inspection and fix the recall. i took it to the columbia location and they didn't do the recall but gave me a list of things and mentioned that the recall was not covered under the recall warranty. i'm not sure what that means when i clearly have a recall issue and the car is doing exactly that according to the issues for the recall. i told both places my car was doing exactly what the issues are stating in the recall in order to remedy it according to the remedy. but nothing has been done to fix the recalls issue.

At a speed of 50+ the car wants to shake and sputter as if trying to die out. oil, all fluids faithfully changed since purchased, along with rotatable tires.fuel pump good, many trips to local dealership but nothing completely resolved as informed. aside air bag never checked or replaced. desperately need assistance in resolution please.

The engine is consuming motor oil in excess after conducting oil changes. if it goes unaddressed after oil changes, it causes the pins in the engine to not operate properly. this results in a check engine light requiring the owners to get another oil change prior to actually needing one. kia motors is aware of this issue; however are only willing to replace the engine if it fails due to pins and not the excessive oil consumption if your mileage is over the 10 year/100,000 miles. both issues are interrelated and the engine needs to be replaced regardless!

The recall for the rod in the motor is not being honored due to me being a second owner. when i called about the recall i was told by the manufacture that because i purchased the vehicle with an open recall and was not informed that it had an open recall.

The contact owns a 2014 kia soul. the contact stated while driving approximately 35 mph and slowing for a traffic signal, the brake pedal was depressed, and the vehicle made an abnormal clunking noise and failed to slow as needed. the contact started tapping the brake pedal and eventually the vehicle slowed down and stopped. additionally, the contact stated that the vehicle was experiencing electrical failures. the contact stated that the turn signals and unknown warning lights failed to function properly. the contact stated that when the electrical failures occurred, the area of the dashboard surrounding the instrument cluster would be very hot to the touch. the contact had not taken the vehicle to a local dealer or independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 91,000.

Check engine light on and there is no acceleration

I have a re call on my 2014 kia soul my check engine light is on the reason is i'm having issues with my catalytic converter i been asking for this repair to be done for over a month now kia has been giving me the round around

The contact owns a 2014 kia soul. the contact stated while driving 40 mph, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. the contact was able to pull to the shoulder of the roadway, where the failure persisted. the check engine warning light was illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 180,000.

The contact owns a 2014 kia soul. the contact received notification of nhtsa campaign number: 20v750000 (engine) and 22v096000 (air bags) however, the parts to do the recall repairs were not yet available. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

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Engine knocking, excessive oil burning. dealer confirmed excessive engine consumption. currently have less than 2 quarts in engine. will not last until next oil change. i have two small children and vehicle and have to wait until engine seizes for engine to be serviced. dangerous situation for my kids.

High safety hazard. check engine light comes on continuously with code p050a. have tried manufacturer recommended ecm update per service bulletin. all manufacturer updates have been done, authorized dealer repair says no fix. unable to see other engine problems if check engine light is always on, and returns promptly after erasing. this problem is going to cost lives with other engine problems if not resolved.

The contact owns a 2014 kia soul. the contact stated while driving at various speeds, there was an abnormally loud sound coming from the front end of the vehicle. the contact stated that the failure increased significantly while driving. upon inspecting the vehicle, the contact noticed that the catalytic converter was fractured. the vehicle was taken to the dealer for the recall repair of nhtsa campaign number: 19v120000 (engine, engine and engine cooling), where the catalytic overheating protection engine control unit logic was upgraded. additionally, the contact was provided an estimate for the catalytic converter repair; however, the contact declined to pay a fee for the repair because the recall repair included replacing the catalytic converter if damaged. the vehicle was not repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure and a case was opened. the failure mileage was approximately 139,762.

Vehicle diagnosed with code p0420. upon further inspection discovered to have catalytic converter damage causing further engine mechanical issues and piston damage.

My vehicles ksds sensor was updated per recall. 2 months later the catalytic converter, pcv valve, and spark plugs needed replaced. after replacing and paying out of pocket in 01/2024, the check engine light began coming on as well as oil light. vehicle began losing power and going into limp mode. was taken to kia and knock sensor was replaced 06/15/2024. less than 3 weeks later the check engine light was on again, loss of power and check engine began flashing. towed to kia again to be told that i have to replace the engine out of pocket. this is a huge safety concern, considering the loss of power and all issues with kia soul for any recalls or warranties have been the same issues with my vehicle. vehicle had roughly 96k miles at first knock sensor replacement and approximately 104k at final issue.

Unknown. kia dealership in edmond oklahoma is refusing to do the recalls on my 2014 kia soul because the engine has a knock in it which i believe to be from one of the recalls with the engine. kia manufacturer said that they couldn't do anything about the dealership not fixing the recalls and to take it to another dealership.

This vehicle was parked prior to the incident. the 2014 kia soul had been backed into parking space number 28 and pulled forward midway through the space where it appears the car was put back into park. it was here the occupant of the vehicle, mr. keith nash perished in a fire that consumed his 2014 kia soul while taking his life. the 2014 kia soul has an open nhtsa recall 20v-750 and would have been eligible for settlement in the kia engine class action settlement. [xxx] (c.d. cal.) (https://kiaengineclasssettlement.com/checkvin). a copy of the sharonville police report, [xxx] is attached along with the sharonville fire department incident type: [xxx] to this vehicle complaint. these reports go into great detail of this event. based on this manufacture, and their parent company hyundai’s history of non-collision fires and the hundreds of prior complaints on file with nhtsa, one might speculate that while in motion mr. nash noticed smoke from under the dash and put the car back into park. an engine fire can go from nothing to fully engulfing a vehicle in seconds, and as documented with these vehicles rendering the electronic door lock inoperable (as noted in the [xxx] incident in the rented 2019 kia soul). in a panic he placed his foot on the accelerator causing the motor to rev to a high rpm. it was noted in the report he seemed distorted and unable to escape, this is to be expected. this 2014 kia soul would have been one of the 13,114,339 vehicles recalled for non-collision engine fire according to the center for auto safety hyundai/kia fire and engine recalls 2010-2024 report, updated on march 28, 2024. kia was aware of this incident as well as the owner’s insurance carrier allstate insurance, yet they both failed to fie a complaint with nhtsa. this behavior is inexcusable and jeopardizes the safety of every american on the road and in close proximity to these manufactures’ vehicles. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Please see the attached statement for a more detailed explanation. to summarize, kia will not perform a recall to repair the knock sensor in my 2014 kia soul. the reason provided was that my engine needs to be replaced first. however, this recall calls for engine replacement if kia is unable to perform the repair. the issues i am having with my engine are symptoms of a faulty knock sensor, which is the recall kia will not repair.

The contact owns a 2014 kia soul. the contact stated that while driving at night, the front passenger’s side low-beam headlight failed to illuminate as needed. the contact stated that while activating the high-beam headlights, the driver’s side high-beam headlight failed to illuminate as needed. the vehicle was taken to the local mechanic who determined that the driver’s and passenger’s side headlight assemblies had overheated and melted. the headlight assemblies and light bulbs were replaced but the failure eventually reoccurred. the contact stated that the light bulbs and headlight assemblies were replaced on several occasions. the local dealer was notified of the failure, but no assistance was offered. the manufacturer was not contacted. the failure mileage was 100,000.

The engine light and oil light were coming on and the engine was making horrible noises. my wife called me and we had it towed to the nearest dealer, allentown kia. the paperwork we received from kia stated if those 3 things occur, get towed and the dealer will look the car over over. according to the paperwork that we received it could be possible for the engine to be replaced and in addition, a knock sensor recall should be performed. after sitting at the dealer a month before it was diagnosed, they came back with a quote for $9000 for the engine to be replaced because of upper and lower engine noise and timing chain noise, at my expense. i was told it was not covered because i never had the knock sensor recall performed. i never received any paperwork for the recall to be performed. i am a mechanic and i take my car to a private garage for all my service work. i was told there were other recalls not performed. the second person from kia said that because of an evap leak, the engine could not be replaced and they checked the rod bearings by not even taking the engine apart. the engine light is on, the oil light flickers and the engine makes various noises and consumes oil. i do not know what the real story is but i feel my engine should be replaced. i do not know what to do and i own another kia.

My 2014 kia soul ! has had 2 codes, p1326 which is related to a knock sensor detection system (ksds) which has ties to a known rod bearing issue. and a p0420 code related to the catalytic converter. there was a lawsuit which led to a recall issued for this vehicle, however, it appears only for 1.6l engine. mine is 2.0. just basic online searches have discovered an overwhelming amount of other owners of 2.0 also getting the same issues with there's as well.

The contact owns a 2014 kia soul. the contact stated that while the vehicle was parked, an abnormal sound and odor was coming from the engine compartment. the check engine warning light was illuminated. the vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. the contact was informed that the vin was included in the nhtsa campaign number: 20v750000 (engine); however, the dealer requested for the contact to pay for the repairs out of pocket. the vehicle was not repaired. the manufacturer was notified of the failure and confirmed that the vin was included in the recall. the failure mileage was unknown.

On [xxx] my 2014 kia soul caught on fire while i was at a gas station. there had been no warning lights, however when i first started it that day it acted like it didn't want to start. a man ran in the gas station and got their fire extinguisher and put the engine fire out. i called 911 , and when the fire department inspected it they said the fire was completely out. they filed a report and i had my car towed to glassman kia southfield michigan. it's been there since august 31st, and they still haven't told me what caused my fire. i've been in contact with kia america in california and have been getting nothing but what seems like a snow job. the car is available at the car dealership for inspection, but only god knows if they have inspected it yet. i am [xxx] with no transportation for almost two months. this is just wrong. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Purchased car on [xxx] less then a week later i tried o purchase sirius radio for car, however due to being a previous customer i didn’t get a fair enough price for purchase an decided against purchase all together. however due to linking my vin number ( assuming) kia customer recall center contacted me the very next day called 3xs left me to vmail (still have all voice mails) as kia then continually called me and left me voice mails stating vehicle needed to be put in shop due to not safe to drive and i needed to get appointment immediately for recalls on said vin! i called kia of wilmington and waited in their waiting room for said appointment for over 4hours. not only did they lie and tell me i wasn’t in office for that long they forged my time in and out, on said one page non informed piece of paper non receipt stating i was only there for hour an half. when i literally got upset asking demanding for information on what was so dire about my car they told me oh it was nothing my car was just fine. i took there nonsense paper got in car and left. 4 days later my car literally went bonkers the check engine started flashing car wouldnt accelerate then as it started it made a loud pop/ snap sound then seized up locking up so hard it gave me whip lash and wouldnt move another inch let alone provide sound as if car wasn’t still running. i pushed to my home less then 500feet away with help of neighbors whom plugged in my car to read the code which happened to be in direct connection to said recall supposedly checked replaced in no way fixed yet said so even though the car had no problems till kia messed with it now it’s completely broken and kia keeps hanging up on me and will not fix or even look at my vehicle i even pleaded i would pay them to fix it they won’t even contact me back. this has to be illegal. please help me! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Brakes are loud been changed to new ones, engine makes a small sound

Kia won’t honor engine oil leak recall. claims negligence on my part but i never had gross negligence. i kept up with everything i was supposed to. i had an oil change at a florida kia that may not have been picked up in system but they refuse to fix in warranty and recall. they let my vehicle sit for months and got upset to give any kind of update and was sketchy about diagnosis. the mechanic that worked on my vehicle offered me $1000 when told it’s not gonna work unless i get a new(rebuilt) engine. they said i’d need to tow it home. when i jumped the battery from sitting it ran just fine, as when i drove it in for inspection and of problem with engine. i need a look at my case with having the car checked about oil leaks and being told after inspection that it’s okay and the refusal to fix the engine in the warranty or recalls dime not mine. thank you

Rod bearing three has started knocking and is throwing a catalytic converter code

When i was at work and driving in the parking lot the brake pedal went to the floor. i realized that i didn't have any brakes so i used my emergency brakes to stop. i checked and looked to find the problem: the pressure brake line was leaking under the car before the gas tank. i got my vehicle towed home by aaa. the next day i called the local dealership for the part and they didn't have one and said they could not get one. i waited for the snow to clear here in nc and for the weather to warm up before attempting to replace the line, my next option was the vehicle recycling center (junk yard). when i went to look at same-year models and vehicles, they were all rusted in the same place. please look into this problem before someone gets killed.

I was driving and my mil came on. when i parked, i could smell strong exhaust fumes. i went to get an obd2 scan and it came back with p0420: catalyst system efficiency below threshold (bank 1) reading. i was told to replace the o2 sensor. after getting it replaced, this did not fix the issue. after some research, i discovered there is a tsb out recommending catalytic converter inspection and/or replacement. however, it only applies to the 1.6l engine and not the 2.0l engine, which makes no sense. the dealership denied coverage because of this and the vehicle exhaust fumes are still strong. this can cause emissions issues later, so the tsb should be expanded to all kia soul models, regardless of engine size.

The engine stalls without warning while driving. it’s been at dangerous times on highways or just driving around town. there’s no rhyme or reason and has almost caused horrible traffic accidents. when calling the local kia dealer to see if there was a recall concerning engine stalling i was treated very rudely and told that there wasn’t any recall issues or problems. however, upon doing an internet search i find that to be a lie. i guess it would take me getting into an accident and suing kia before responsibility is taken.

Multiple misfires, codes codes p062e x2 p0300 p0303 p0302 p0500 p0267 p0264 p050b

The contact owns a 2014 kia soul. the contact stated while driving approximately 30 mph, the esc warning light illuminated and turned off and on. the contact was concerned that the vehicle might catch on fire while parked or while driving. the contact stated that the failure was related to nhtsa campaign number: 23v652000 (service brakes, hydraulic). the vehicle was taken to the local dealer, where it was diagnosed that the hydraulic electronic control unit needed to be replaced. the part was ordered, but the vehicle was not yet repaired. the manufacturer was not contacted. the failure mileage was approximately 96,806.

The contact owns a 2014 kia soul. the contact received notifications of nhtsa campaign numbers: 17v608000 (steering), 22v096000 (air bags) and 19v120000 (engine, engine and engine cooling); however, the dealer and manufacturer informed the contact there were no recalls associated with the vin. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated while the vehicle was driving at various speeds, stationary, or parked, the check engine warning light illuminated. the vehicle was taken to an independent mechanic to be diagnosed. the independent mechanic diagnosed the vehicle with catalytic converter failure. the vehicle was repaired. the contact stated that three years after the initial repair, the check engine warning light illuminated. the contact attempted to contact the dealer and the manufacturer for the vehicle to be repaired under the recalls; however, the dealer and manufacturer declined to schedule an appointment for the repair. the failure mileage was approximately 110,000. parts distribution disconnect.

Catalytic converter overheated. motor stalled. wallace kia, stuart, florida ran diagnostics on my vehicle. i brought it into wallace kia, stuart, to get it fixed via the recall. they refused to do it. they said that the catalytic converter overheated and the motor has damage. i don't understand why they won't honor the recall and fix my car. they wanted me to pay for the diagnostics, but they won't send me an invoice.

I purchased this vehicle used just four months ago. since then, i’ve had continual problems with it, costing me a significant amount of money. to date, it required all new tires, a new battery, and multiple problems related to the engine light turning on. so far, these problems have resulted in two sensors being replaced and my catalytic converter becoming so clogged that the car lost all acceleration while on the highway. a kia dealer wanted $2800 to repair the catalytic converter. i then had to have it towed to private mechanic who only charged me $700 for the same repair. however, the engine light continues to go on. the latest later scan indicates that yet had another sensor needs to be replaced.

The contact owns a 2014 kia soul. the contact stated while driving at an undisclosed speed with cruise control activated, the rpm's suddenly increased to over 4,000 and the contact heard an abnormal sound coming from the engine compartment. the contact pulled over to the shoulder of the roadway where the failure persisted. the check engine warning light was illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the contact stated that she was previously informed that the catalytic convertor needed to be replaced prior to the failure; however, the catalytic convertor had not been replaced. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 120,000.

Abs light & brake light and other dash board lights are on, and wont turn off. there is a some sort of leak that i am unable to find where it come from. i took it in for a service and to perform recall p12002aq which they did but kia did not attend to, or address the brake light & abs light & unidentified leak reported to them at the time i brought car in.. instead they wanted to charge a very high fee to address the issues which are the signs of what has caused fire problems with this kia model

Tl* the contact owns a 2014 kia soul. the contact stated while reversing the vehicle, the back over prevention camera malfunctioned and there was no image displayed on the screen. the contact stated no warning light was illuminated. the vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. the vehicle was not repaired. the manufacturer was informed of the failure but declined to offer any assistance. the failure mileage was approximately 67,230.

Recall sc200 engine compartment fire safety hazard. while driving after i got off the interstate and got off on my exit, i heard a knocking noise in engine, then oil light and engine light came on, i get my oil changed on the regular, smelled really hot had to turn off the car it scared me because it also started to deaccelerate would not go over like 30 40 mph. the noise was terrible i was so scared the engine was going to explode i had to have it towed. now after the kia consumer told me multiple times they approved the engine replacement the dealership had some issue due to an ecu ksds update that i was not notified of and it was never preformed. so she apologized by telling me the information that was previously provided mutiple times was incorrect and i would need to pay out of pocket. i read over the sc200 engine inspection test recall letter. it actually states they will preform the ksds ecu software update in addition to this recall. not the other way around. sent another escalation because this is not fault of my own the car is broke down and also not my fault they gave me the wrong information (so they say.) regardless they should replace it because they already told me it was approved to be fixed and for a rental. i have still not gotten any thing. i am completely

Tl* the contact owns a 2014 kia soul. the contact received notification of nhtsa campaign number: 20v750000 (engine). the contact stated that the vehicle was taken to pride kia (793 lynnway, lynn, ma 01905) for the recall repair and the dealer inspected the engine compartment and found there was an oil leak in the oil pan. the dealer informed the contact that the vehicle needed to be driven for 1,000 miles before the next oil change to do the oil consumption test. after the vehicle was driven for 900 miles, the failure occurred while the contact was driving 55 mph. the vehicle drove rough and while idling prior to stalling. the vehicle was taken back to the same dealer and an oil consumption test was performed. the contact was informed that the vehicle consumed 1 ½ quarts of oil. the dealer informed the contact that the oil change service history receipts were needed. the contact provided 2 years of oil change history receipts, which the dealer deemed was insufficient documentation. the dealer informed the contact that he needed to pay for the engine to be disassembled, and there was no guarantee that the recall would cover the cost of the repair. the dealer offered to cover half the cost of replacing the engine. the manufacturer was not made aware of the failure. the approximate failure mileage was 117,000.

On april 13, 2021 kia completed the recall for catalytic converter and and computer system recall/update. on april 13, 2021 i was traveling out of town when there was a rotten smell coming from the car. then under the driver's seat started to feel warm, like it was heating up. the car then violently jerked and the rpm dropped suddenly and the car started shaking and sputtering and smoking from the exhaust, the check engine light began flashing as well. i got off on highway 151 in metter georgia and pulled over to a local gas station. i turned the car off and tried to call for help but didn't have a phone signal in the area. i had the car looked at by a local mechanic and was told that the catalytic converter failed causing the engine coil 3 to misfire because more than likely the part was faulty. the spark plugs were wet because the oil and fuel mix from what was described to me as blowback from the catalytic converter clogging the engine. the car doesn't go past 2000 rpms and it has little to no acceleration. once kia got the car they're saying it could take almost 30 days to diagnose the car on their end. they're also saying that they possibly won't cover the engine work because the recall only covers the catalytic converter. i dispute that because the catalytic converter is the cause of the engine damage.

Tl the contact owns a 2014 kia soul. the contact received notification of nhtsa campaign number: 20v750000 (engine). the contact stated that the vehicle was taken to pride kia (793 lynnway, lynn, ma 01905) for the recall repair and the dealer inspected the engine compartment and found there was an oil leak in the oil pan. the dealer informed the contact that the vehicle needed to be driven for 1,000 miles before the next oil change to do the oil consumption test. after the vehicle was driven for 900 miles, the failure occurred while the contact was driving 55 mph. the vehicle drove rough and while idling prior to stalling. the vehicle was taken back to the same dealer and an oil consumption test was performed. the contact was informed that the vehicle consumed 1 ½ quarts of oil. the dealer informed the contact that the oil change service history receipts were needed. the contact provided 2 years of oil change history receipts, which the dealer deemed was insufficient documentation. the dealer informed the contact that he needed to pay for the engine to be disassembled, and there was no guarantee that the recall would cover the cost of the repair. the dealer offered to cover half the cost of replacing the engine. the manufacturer was not made aware of the failure. the approximate failure mileage was 117,000.

2014 kia soul. consumer stated that after recall inspection the dealership did not honor recall. the consumer stated that even after the lights were illuminated on vehicle. *ld the consumer stated the vehicle displayed the codes were e0441. *js

While i was driving my car from las vegas, nv to hemet, ca after exiting the freeway i pulled up to a stop sign. i stopped, then proceeded to put my manual vehicle into 1st gear took off, switched to second, no problem, then third and then my car turned off on it's own and i could not get it to restart. it has been non operable since december 24, 2020. there were no check engine lights or anything else, it just stopped running while i was driving and won't start again

Engine sputters, burns oil car doesn’t want to go over 50 moh we received multiple safety and recall letters brought to delearship numerous time there was a catalytic converter recall kia refused to fix we paid out of pocket now we having issues same issues they trying to blame oil pump expecting me to fix it when i got another safety recall letter from kia with all info listed that the car is doing

Tl* the contact owns a 2014 kia soul. the contact stated that his engine consumed excessive amounts of oil without warning, while driving at various speeds. the contact stated that he would add at least 16 oz of oil into the engine every 500 miles. the contact had taken the vehicle to kia of old saybrook (275 middlesex ave, old saybrook, ct 06475) where he initially believed that the oil failure was due to nhtsa campaign number: 20v750000 (engine) however, the dealer informed him that the excessive oil consumption was not related to the recall. the dealer also informed him that they would perform an oil consumption test which confirmed that the engine was consuming excessive amounts of oil however, since the vehicle was not under recall, the dealer offered no further assistance. the manufacturer was also notified of the failure and informed him that the vin was not subjected to a recall. the vehicle was not repaired. the failure mileage was approximately 100,000.

Tl the contact owns a 2014 kia soul. the contact stated that his engine consumed excessive amounts of oil without warning, while driving at various speeds. the contact stated that he would add at least 16 oz of oil into the engine every 500 miles. the contact had taken the vehicle to kia of old saybrook (275 middlesex ave, old saybrook, ct 06475) where he initially believed that the oil failure was due to nhtsa campaign number: 20v750000 (engine) however, the dealer informed him that the excessive oil consumption was not related to the recall. the dealer also informed him that they would perform an oil consumption test which confirmed that the engine was consuming excessive amounts of oil however, since the vehicle was not under recall, the dealer offered no further assistance. the manufacturer was also notified of the failure and informed him that the vin was not subjected to a recall. the vehicle was not repaired. the failure mileage was approximately 100,000.

A check engine light associated with the code p050a continues to repopulate on my fault codes. i have taken this to the dealership several times and been charged money out of my pocket with no resolution. i am concerned about the drivability of the vehicle and any future issues that may arise as a result of this check engine light.

Code p050a came on after recall. dealership cannot tell me what is wrong and it only comes on upon starting in cold weather. this is a common problem and kia needs to provide a solution.

Tl* the contact owns a 2014 kia soul. the contact stated while driving at various speeds, the oil warning light was illuminated. the contact stated that the vehicle consumed oil very quickly. the vehicle was taken to fred beans kia of langhorne (1801 lincoln hwy, langhorne, pa 19047) where it was diagnosed and the contact was informed that the catalytic converter needed to be replaced. the contact related the failure to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the vehicle was not repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 90,000.

2014 kia soul base 1.6l with approx 30k miles. check engine light code p050a came on while driving and has remained on. ecu update for cat recall performed in 2019.

Tl* the contact owns a 2014 kia soul. the contact stated that while driving at 70 mph, her vehicle began to lose power as the check engine light illuminated on the instrument panel. the contact was able to restart the vehicle and took the vehicle to an independent mechanic where she had her oil topped off. the contact then took the vehicle to parkside kia(9929 parkside dr, knoxville, tn 37922) where she was informed that her vehicle was not under the recall nhtsa campaign number: 20v750000 ( engine) because the side of the engine that was damaged was not covered under recall. the contact then received notification of nhtsa campaign number: 20v750000 (engine) however, the dealer still refused to service her vehicle under the recall.the manufacturer was notified of the recall and after months of deliberation, they sided with the dealer and informed her that her vehicle would not be covered under the recall. the vehicle had yet to be repaired and remained in the possession of the dealer. the failure mileage was 109,000. jo

P050a engine code keeps reoccurring with no fix from kia. they keep suggesting "fixes" like replacing the cold air intake valve. cai mechanical board. cleaning the carbon is really pricey, but the error code just keeps coming back. seems to be extremely common. check engine code keeps popping up despite everything running fine and being clean.

Tl* the contact owns a 2014 kia soul. the contact stated that the engine failed. the contact stated that the engine was consuming oil prematurely which caused the engine to stall without warning. the vehicle was taken to crowley kia (223 broad street, bristol, ct 06010, (860) 589-4444) to be diagnosed. the mechanic was unable to locate the engine oil leak. the contact stated that the starter was replaced however, the repair did not fix the failure. the vehicle continued to consume oil prematurely and stall. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 90,000.

Tl* the contact owns a 2014 kia soul. the contact stated while driving 55 mph, the vehicle stalled with the check engine warning light illuminated. the contact was unable to restart the vehicle. the vehicle was towed to the residence. the contact related the failure to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the vehicle was taken to butler kia (4950 crater lake ave, medford, or 97504) where it was diagnosed with the catalytic converter needing to be replaced. the vehicle was not repaired. the manufacturer was contacted and informed of the failure. the contact was informed that he would receive a callback within 3-4 days. the failure mileage was approximately 123,000. the vin was unavailable.

Tl* the contact owns a 2014 kia soul. the contact stated while driving 60 mph, the vehicle would slowly start to lose motive power and failed to exceed 40 mph with the accelerator pedal depressed. the contact stated that the check engine warning light was illuminated. the contact stated that vehicle was serviced under nhtsa campaign number: 20v750000 (engine) at cooper kia (5056 commercial dr, yorkville, ny 13495) however, the failure occurred. the vehicle was taken back to the dealer where it was diagnosed with the engine needing to be replaced. the vehicle had not been repaired as of yet. the manufacturer had been informed of the failure. the failure mileage was approximately 116,000.

Tl* the contact owns a 2014 kia soul. the contact stated while driving 35 mph, the check engine warning light illuminated and the vehicle shut-off independently. the contact stated the failure persisted after the vehicle was repaired. the vehicle was taken to trophy kia (22020 recreation karson ca 90745, 424-306-3311) where it was diagnosed with a sluggish a engine. the contact stated that the repair would be out of pocket. the vehicle was not repaired. the failure mileage was 126,310.

Bought this vehicle used it’s always using excessive oil no leaks its just using even when it was newer. had to replace the catalytic converter because of the excessive oil burn. had problems with poor engine performance gradually until it got severe enough it was not able to be driven. took it in for a recall on the engine they stated it had passed all test even though there was a ticking sound coming from the engine. all so strong smell of fuel coming out the tail pipe. from my research at least couple of the items discussed here are common with these vehicles. the 1.6 has had similar issues and had the engine recalled altogether. the 2.0 needs a recall as well instead of with technical requirements to work around replacing all engines. i think something is wrong with the design of the engine. i’m hoping kia can recognize & resolve the issue.

There was a recall on the engine at one point in 2019 which i was never notified of and i have had to replace ignition coils several times since my purchase in 2017. the engine light kept coming on and it kept burning out the coil packs took it to julio jones kia in tuscaloosa alabama and they tell me the piston rings are worn and that i need a new engine but it wasn't covered under the manufactures warranty even though it had been recalled for this same particular reason and i was never notified of that recall. i believe it should be replaced by kia being there the ones that recalled it for the same issues i'm having now just a short time ago.

I have been calling kia dealerships in the washington d.c., maryland, virginia area to have important safety recall 20v750 service work performed on my vehicle due to the possibility of engine fire risk, and all of the dealerships either do not return my calls, or say they don't have recall appointments until may 3rd, almost 60 days away, even though regular service appointments are available within 7 days, and this is a safety recall. is this legal, to refuse to perform a safety recall and delay the work for 53 days? dealers in questions were kia of woodbridge(called 3 times and each time gave all information and told they would have a service rep call me back, and darcars kia temple hills said not safety recall work for 60 days, but other service work they would do next week.)

Tl* the contact owns a 2014 kia soul. the contact stated that the vehicle was at tom dolan's reno kia (9455 s virginia st, reno, nv 89511) to replace the catalytic converter and two recall repairs. the contact stated that when he was driving the vehicle home, the check engine warning light illuminated and the vehicle stalled. the vehicle was taken back to the kia dealer where the failure was diagnosed as an oil leak. the contact stated that he received notification of nhtsa campaign number: 20v750000 (engine) however, the dealer informed him the failure was not related and that the repair was not covered under the recall. the vehicle was not repaired and remained at the dealer. the contact had not yet informed the manufacturer of the failure. the failure mileage was 136,972. vin tool confirms parts not available.

Tl* the contact owns a 2014 kia soul. the contact stated that the vehicle was excessively consuming oil, which resulted in oil changes before the required mileage oil change recommendation. the contact was informed by an independent mechanic that there were two recalls under nhtsa campaign number: 19v120000 (engine and engine cooling) and 17v608000 (steering). the contact contacted dan o'brien kia norwood (105 boston providence hwy, norwood, ma 02062) and was informed that there were no recalls in the system for the vehicle, except for software updates. a vin search confirmed that the vin was included in nhtsa campaign number: 19v120000 (engine and engine cooling) and 17v608000 (steering). the vehicle was taken to an independent mechanic who replaced the oil pan and several unknown sensors. the manufacturer was not informed of the failure. the failure mileage was 80,600.

Tl* the contact owns a 2014 kia soul. the contact stated that while driving at 35 mph, there was a burning oil smell, noises coming from the engine, and the vehicle would not accelerate as it stalled. no warning lights illuminated. the vehicle was towed to fred anderson kia of raleigh (9209 glenwood ave, raleigh, nc 27617) where the contact was informed that the vehicle could not be diagnosed as their computer systems were down. the contact also stated he received a recall notification with nhtsa campaign number: 20v750000 (engine) and the recall could not be serviced as the kia dealers computer systems were down. the vehicle was not repaired and was still at the dealer. the contact then contacted the kia manufacturer, whom confirmed that their computer systems were down and no further assistance was offered. the failure mileage was 157,245.

Tl* the contact owns a 2014 kia soul. the contact stated that while driving 45 mph, the vehicle shuddered and shook abnormally. the contact stated that there was no warning light illuminated. the contact stated that the vehicle was repaired under nhtsa campaign number: 19v120000 (engine, engine and engine cooling) prior to the failure. the vehicle was taken to roseville kia (830 automall dr roseville, ca 95661) to be diagnosed. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 150,000.

Tl- the contact owns a 2014 kia soul. the contact stated that while driving at 35 mph, there was a burning oil smell, noises coming from the engine, and the vehicle would not accelerate as it stalled. no warning lights illuminated. the vehicle was towed to fred anderson kia of raleigh (9209 glenwood ave, raleigh, nc 27617) where the contact was informed that the vehicle could not be diagnosed as their computer systems were down. the contact also stated he received a recall notification with nhtsa campaign number 20v750000 (engine) and the recall could not be serviced as the kia dealers computer systems were down. the vehicle was not repaired and was still at the dealer. the contact then contacted the kia manufacturer, whom confirmed that their computer systems were down and no further assistance was offered. the failure mileage was 157,245. tp

Manufacturer recall number sc200ps nhtsa recall number 20v750 300,000 effected vehicles. engines blowing up i have personally been without my car for 74 days now despite constant attempts to contact the dealer. my engine blew up twice while i was driving. the first time i had to pay for the engine and now its happened again but there is a new recall addressing what happened in both engines. the new recall also states "if i have incurred any expense to remedy this issue prior to this recall notice i can be reimbursed." according to title 15 chapter 50 of the u.s. code, in sections 2301-2312, section 15 usc 2304 subsection (a).4: (4) if the product (or a component part thereof) contains a defect or malfunction after a reasonable number of attempts by the warrantor to remedy defects or malfunctions in such product, such warrantor must permit the consumer to elect either a refund for, or replacement without charge of, such product or part (as the case may be).

Tl* the contact owns a 2014 kia soul. the contact stated that their son was driving 65 mph, the contact depressed the accelerator pedal but the vehicle was decreasing in speed. the contacts son noticed smoke coming from the front hood of the vehicle. the contacts son pulled over the side road and then saw oil on the ground and pieces of medal. the vehicle was towed to their residence. the vehicle was later towed to local dealer kia of bradley (1010 tighe dr #4621, bradley, il 60915) who diagnosed the failure as a medal rod going thru the engine causing a hole in the engine. the contact later found out on their own that the failure was related to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the contact notified the dealer of the recall but the dealer advised that the failure was not related to the recall. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was unknown.

Tl- the contact owns a 2014 kia soul. the contact stated that their son was driving 65 mph the contact depressed on the accelrator pedal but the vehicle was decreasing in speed. the contact son notice smoke coming from the front hood of the vehicle. the contact son pulled over the side road and then saw oil on the ground and pieces of medal. the vehicle was towed to their residence. the vehicle was later towed to local dealer kia of bradley (1010 tighe dr #4621, bradley, il 60915) who diagnosed the failure as a medal rod going thru the engine causing a hole in the engine. the contact later found out on their own that the failure was related to a recall that the vehicle is part of nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the contact notified the dealer of the recall but the dealer is claiming the failure was not part of the recall. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was unknown . vw

Tl* the contact owns a 2014 kia soul. the contact stated that while driving, the vehicle failed to exceed 60 mph, with an abnormal sound coming from the vehicle. the contact checked the oil dipstick which showed no oil present. there was no warning light illuminated. the vehicle was taken to an independent mechanic where an oil change was performed. the vehicle then was taken to jones kia (2001 bel air rd, fallston, md 21047, (410) 877-1700) where it was diagnosed and determined that the engine had oil consumption and a test was performed. the ecm was updated on february 3, 2021 however, the failure recurred. the contact associated the failure with nhtsa campaign number: 20v750000 (engine) however, the vin was not included. the manufacturer was notified of the failure and provided the contact with a case number. the manufacturer declined to provide an engine replacement. the failure mileage was approximately 102,000.

Tl* the contact owns a 2014 kia soul. the contact stated that while driving at unknown speeds, the check engine and oil warning lights were illuminated. additionally, the contact stated that there was an abnormal fuel odor detected. the contact received notification of nhtsa campaign number: 17v608000 (steering) and 20v750000 (engine). the vehicle was towed to trophy kia downtown los angeles (1945 s figueroa st, los angeles, ca 90007, (213) 342-0802). the vehicle was not diagnosed nor repaired. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure and informed the contact that the system was down. the failure mileage was 93,000.

Steering started making a clunking noisewhen turned slightly left or right. the dealer says that the steering rack needs to be replaced. the part needed to ordered. the dealer would not release the car to me because it is not save to drive. this is a 2014 kia soul+ that has 36000 miles. i see that other souls have had a similar problem.

As i was parking in a gas station parking lot, i heard a clicking noise while the wheels were turning to the left to park. when leaving the parking lot, my wheels would not turn when i turn the steering wheel. i could turn the steering wheel 360 degrees, and i would hear a clicking noise, but the wheels would not move. i had to have the car towed.

Tl* the contact owns a 2014 kia soul. while driving approximately 20 mph and making a left turn with the turn signal activated, the steering gear assembly separated without warning. the steering wheel turned, but the wheels remained straight. the vehicle was towed to the dealer for diagnostic testing. the vin was included in nhtsa campaign numbers: 14v332000 (steering) and 15v123000 (vehicle speed control). the manufacturer was not notified. the approximate failure mileage was 60,000. parts distribution disconnect.

Tl* the contact owns a 2014 kia soul. while driving various speeds, the headlights failed without warning. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 8,587.

There are 6 recalls on this gem of a car, never received any from kia, pinion steering is 1 of them, driving on a saturday morning veering right and car jumped on it's own loss control of steering car it curb and tire and rim i am guessing other damage, had car towed to kia dealer on8-8-16 still there because they are waiting someone from the head of kia damage control to come, they told they would be there last week still nobody has come out, i need my car to work how can there be 6 recalls on a car that is less than 2 years old bad enough they passed it thru inspection with a steering issue, please help,

Car randomly start vibrating, misfiring, and it would not increase in speed. it would be difficult to turn on from a cold start. the the engine failed, sent it out to the dealer to work on it under warranty, and we've had an open case since. then recently my son was driving the car while in motion on its own the engine shut down while driving, making is highly unsafe to drive.

Tl* the contact owned a 2014 kia soul. while the contact's son was driving and attempting to make a right turn, the steering wheel suddenly locked. the driver crashed into the curb and the vehicle rolled over. the vehicle was destroyed and towed. the air bags deployed. a police report was filed. the driver sustained cuts and bruises all over his body, which required medical attention. the contact informed the dealer who stated that the vehicle was included in a manufacturer recall (sc144). prior to the crash, the drive shaft hub nut was replaced. the manufacturer was not made aware of the failure. the approximate failure mileage was 26,000.

Since i've owned my 2014 kia soul, i've had to deal with a recall for the a pin (so my steering wheel won't stop working) and my a problem with my axel nut 2/01/2017, which began shaking my vehicle on hwy 16, almost causing an accident. i had that fixed and just had a recall service and realized this was something i already paid for, which i've requested a refund. in between those instances, i had both headlights stop working, in the dark, while i was driving on a poorly lit hwy 302. i had those replaced and the driver side went out again, at night, while i was driving. i was told that the headlight connections were melted. i did some research and this seems to be a common occurrence. with that said...this car had a potential issue with rolling, steering and visibility...probably wouldn't happen all at once but you never know. regardless, i'm starting to wonder how safe this vehicle really is and would hope that kia would be a responsible company and assist with helping the customer remedy these concerns. i really am concerned for my safety and will be driving another vehicle more regularly. kia told me that since there is no open recall on the headlights than there is nothing they could do. i hope they understand that all 3 of the aforementioned issues are significant but fear my concerns fell on deaf ears. maybe an official review with nhtsa will keep kia accountable to their actions or lack there of. thanks for your time. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”*jb

Tl* the contact owns a 2014 kia soul. the contact stated that while driving at approximately 45 mph, the headlights were dim and it was discovered that the driver side headlight failed. the contact mentioned that the driver side headlight was replaced previously. the vehicle was taken to a dealer where it was pending a repair. the manufacturer was notified of the failure. the approximate failure mileage was 53,592.

I have right at 60,000 miles on my kia soul. was driving and pinion broke was totally unaware of recall until i took car to mechanic he advised me to get with kia because it was a safety recalled issue. first dealer i called told me it was recalled but they will only replace pin not the damage that the pin failure caused. then told me that they were going to see if they could get it covered asked if they could call me back. now i am currently working with another dealer can't use original dealer i moved and they were bought out. guess we will see if i am able to get safety recall fixed and how much it cost me if it did any other damage that was caused by known manufacture default. steering wheel popped air bag lights, steering wheel light, and could barely turn the car. i am also going to have to pay out of pocket it get car towed to kia dealership.

Various suspension components, steering, and wheel areas emit clunking metal noises when turning and going over even small road imperfections. dealer has "retorqued" some components, but noises worsening. something(s) is (are) loose (loosening).

When making a turn of changing lanes when turn signal is set once it resets all lights turn off or high beams flash turn on/off and have to move or play with turn signal handle for the lights to turn one again. note while driving on freeway and changing lanes at night i set the turn signal to change lanes and when it reset all lights turned off leaving me driving in the dark and my family safety was at high risk. something is wrong with turn signal handle causing a short, note that some times instead of lights turning off the high beams flash on/off.

With headlights turned on. headlights sometimes will not come on. can happen to each headlight independently. sometime going to high beam will make low beam come on when switched back to low beam. seems to happen more when cold. this happens while sitting still or while moving. vibration doesn't seem to make a difference. lights do not flicker. the just won't come on. lights have just gone off and will not come back on. let sit they will come back on after turning light switch off for period of time.

Tl* the contact owns a 2014 kia soul. while driving approximately 15 mph and attempting to make a left turn, the vehicle failed to turn and continued to go straight down a hill. the power steering was inoperable. the vehicle went off road and finally stopped. the vehicle was towed. there were no injuries and a police report was not filed. in addition, the contact stated that the headlamps would flicker suddenly and the vehicle would stall briefly, and then accelerate or decelerate without warning. the contact took the vehicle to the dealer, but the cause of the failures was undetermined. the vehicle was not repaired. the manufacturer was made aware of the failures. the vin was unknown. the approximate failure mileage was 41,000.

Headlights go on an off

The left headlight would work on and off. i had the dealer check it and they replaced the headlight on 12 dec with a sylvania headlight bulb i provided. after a while the same issue happened again. on 13 jan 17 they replaced the headlight again. this time with a kia bulb.. same issue. i had more issues with the lights working sometimes and not working. the light went out again and i took it to the dealership again and this time they found a short. the problem happened when the vehicle was moving and also when it was stopped. sometimes it would be working when i parked but would not work when i started the car back up again. it was amazing that the dealership didn't trouble shoot the issue the first time. they said the warranty was invalid after we changed the bulb with a non-kia bulb. the dealership confirmed the first replacement bulb was compatible with the kia soul.

Car was turning and struck in the front end at approximately 45 to 50 mph. it was spun around and came to a stop. no airbags deployed,. when i called kia they would not respond after i sent them pics. pics are attached. vehicle was totaled by geico. pretty much the entire front end is gone. you can reach me at [xxx] if needed. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2014 kia soul. while driving on the freeway, the vehicle's headlamps flickered and failed without warning. the vehicle was not taken to be diagnosed or repaired. the manufacturer was notfied and stated that there was no active recall campaign regarding the failure. the failure mileage was approximately 43,000.

At 37,000 miles the rack and pinion broke. this disabled the clock spring which disabled the air bags. was traveling about 25 mph and steering failed. thank god i was not on expressway going 55mph or when the rack and pinion broke my steering ability would have been lost and no air bags deployed in the event of a crash. vehicle towed to kia and rack and pinion replaced. i have another 2014 kia soul and i worry the same thing may happen to it. kia told me that this is not a common problem and was a part failure.

Tl* the contact owns a 2014 kia soul. while parked, the contact observed that the rear license tag light bulbs were protruding out of its casing. the contact put the light bulbs back in place, but the failure recurred. the vehicle was taken to a dealer where it was diagnosed the light bulb holder had stretched. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 36,000.

Front drive axle nut was loose and causing the left front wheel to shake violently. no work was ever done on the vehicle in that area so the nut loosened on its own, nearly causing the entire wheel assembly to come off the vehicle. torque was checked on the nut after discovery and was found to be way less that the factory spec. of ~170 to 198ft. lbs. nut has no "locking" mechanism to prevent back out!

Steering wheel began doing clunky noises, took to dealer, they fixed it, 4 days later steering wheel snapped off leaving me without control during a turn, no accident thankfully for going less than 20 mi at the time, took back to dealer to be fixed. not sure i trust it anymore.

Tl* the contact owns a 2014 kia soul. while driving approximately 30 mph, the vehicle independently veered out of the lane. the steering wheel required excessive force in order to continue driving. the vehicle was taken to three different dealers for diagnostic testing. a four wheel alignment was performed at one dealer and the other two dealers stated that the vehicle was operating as designed. the failure became progressively worse. the manufacturer was notified of the failure. the approximate failure mileage was 38,000. updated 08/17/16*lj updated 10/26/16.*jb

2014 kia soul steering failure 16 months after recall repair was done to prevent it (nhtsa campaign id number 15v736000). the steering made a clunking sound while making a left turn at a stop sign on a city street and the car continued straight across the intersection. steering ability was completely disconnected. 29,000 miles on the odometer. dealer inspection found the rack and pinion plug repair procedure was not involved, and instead the cause was the spline separating from the shaft. no cause was identified. manufacturer was notified.

I bought my 2014 kia soul with 6 miles on it nov 2013. i have had nothing but problem after problem with my headlights turning off when i use my turn signal or after using my turn signal. i have taken it to the dealership to have the same problem fixed. finally big red sports & imports took a kia soul off their car lot (after my 3rd trip there & they still didn't have the part) to put a new part in my car to fix the problem. i still had problems with my head lights so i took my kia to a different dealership. now my car won't go into reverse at times,and while i'm "trying" to put it in reverse my automatic locks start locking an un-locking really fast. i have to turn my car off, and try to start all over so it will go into reverse. i have also already had to have the battery replaced. my worry is my safety when driving at night with my head lights wanting to work when they feel like it. or if i get stranded somewhere because my car won't shift gears. *tr

My car has been burning oil in an abnormal rate. it begin at the beginning of 2020. i always took my car for recommend maintenance to the kia of carson in california. now about every month i have to top off the oil. an estimate of less than 600 miles per month. sometimes when i am at a light the car will shake a bit. also if i use the ac the car will shake a bit as well it did not do that before. if am driving i don't feel that shakes. the first time that i noticed something was going on i was at stop light and my car shaked and felt like it was going to turn off. after that it shakes if am too long at a light but not too hard.

In may 2019 i had a repair done due to a recall on the catalytic converter in october 2020 barely 1 1/2 years later the catalytic converter went out again. as it was out of warranty 1yr it wasn't covered. i had it replaced at my cost a part that should have lasted 10plus years only to have my car stall as i was driving to work not even a month later. i had it towed directly to kia dealership where it is still currently. they said the engine is bad and needs to be replaced. kia states that good will doesn't extend the engine replacement due to the fact that the catalytic converter was out of warranty. this vehicle stopped in the middle of the highway with lights flashing and a rumbling of the car; thankfully i was able to restart it and move over so that we weren't hit as my daughter was in the vehicle with me. i have had to change coils, spark plugs have multiple cans of oil available as it burned through oil in between oil changes as though there was a leak. no light ever indicated that it was low we just had to continuously check it for oil and it would usually be more than 1 quart low. these problems all stared after the supposed fix in may 2019. this vehicle is a safety hazard and should be recalled completely.

When using a turn signal with the headlights on, once the turn signal releases, the headlights will flicker and often go out completely. this happens in town, and at highway speeds. it is dangerous at night, when the headlights are necessary.

Tl* the contact owns a 2014 kia soul. the contact stated that while stopped at a traffic light and attempting to drive off there was a knocking sound coming from under the hood of the vehicle. there was no warning light illuminated. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the manufacturer was made aware of the failure. the contact was informed that the vin was not under recall. the failure mileage was approximately 104,000.

I was driving on interstate 75 north in marietta, ga when my vehicle suddenly lost power in front of an 18 wheeler. i was able to navigate off the next exit. there were no warning lights lit on my dash and there had not been any lit prior to this incident. june 2020 my catalytic converter was replaced under recall #sc176. all of the symptoms point towards engine damage that occurred prior to the recall repair.

Engine failed during regular daily driving. spun rod bearing was the diagnosis. engine was less than 1 quart low, not enough to cause engine seizure

November 25th on my way to work i started hearing a rattle while driving on hwy 30. about a mile from my house. the noise didn't seam to be present while rpm was under 3,000rpm so i decided to be cautious of rpm and not push my car too much that morning. as i pulled into the parking lot the engine stopped, and the oil light flickered. i started the car and parked it. after work the car started fine but as i pulled into the road i heard the rattle again so i went to the nearest place i could to buy oil. before checking i purchased a quart and found out i had enough oil in the car. the rattle was still present so i purchased oil, filter and decided no harm would come from refreshing the oil in the car. i kept my rpm under 3,000 on my way home and experienced some sudden speed shifts while using cruise control, but kept a slow and steady pace. at the top of a hill near my home the engine made some louder noises and stopped that is the first time the check engine light came on. i bumped the car into neutral and costed into my driveway. i later towed my car to it's parking spot, not wanting to make a potential issues worse. after consulting with a mechanic, he. suggested an oil change may be the first action to fix the issues. i changed the oil in place and recorded my attempts to start the vehicle after. mechanic consultant said the first attempt after oil change sounded like a knock that he did not think would be a long term issue. but the second attempt started into a lower rod knock and advised to not attempt to start the car again until it's in a shop with proper diagnostic equipment.

Intermittent loss of brakes (no pressure, straight to the floor, pumping does not help), extremely difficult to replicate on command. after loss of brakes in a parking lot, then at an intersection, replaced all rotors/pads, master cylinder and no leaks or other warning signs. given issue with replication, never received a diagnostic code after 4 weeks of trying. replaced abs system, as only option left to fix a braking issue, and issue appears to be resolved. kia has had problems with abs modules but only recalled for certain vehicles with fire hazard. spent thousands of dollars trying to resolve this issue and could not drive due to safety hazard for over 1 month while trying to figure out the problem.

While driving at 55mph,white smoke began pouring from rear of vehicle from under car and exhaust. all warning lights came on we got the car to the side of the highway and it stalled and would not restart, was told by local dealer a new engine was needed. all of these symptoms are covered under the recall and service bulletins, please help this is our only vehicle and we can’t afford the new engine that should be covered, thank you.

While driving on a state highway at 70 mph on cruise control, i was coming up an incline when my car suddenly started to decelerate. i tried to increase my speed by applying the acceleration pedal. the rpms increased without an increase in acceleration. i immediately put my hazards on as i was on a major highway with cars flying by me and attempted to get to the side of the road. my car would barely go 20-30 mph and my car started to "rumble" or "shake" as if i was severely out of alignment. my engine and oil light also came on at the same time as the deceleration. the engine light continually flashed. when i checked the oil, it was almost empty and my husband had just changed the oil less than 30 days ago. we have also been having to increase how many times we're having to add oil because i'm burning through it very quickly and i only drive back and forth to work. when i'd broken down, i was nowhere near a town or city and i had my 3 children in the car. i was scared and nervous trying to drive on a major highway only able to go 25 mph with my car shaking. once i was able to get a tow, my battery died. the tow truck driver jumped the battery and turned the car on and my exhaust started billowing smoke out. my car won't drive now to get to a mechanic and im too scared to drive it. ive already had 2 recalls on this car and i'd gone to kia before those recalls for those issues. i had to wait for the recalls for kia to fix it. this car just needs to be completely taken off the roads! between the lights shutting off and the electrical fire in my engine (which was another recall!) i will never purchase another kia! i do not feel safe owning one ever again!

The cruise control was on my car started to excelerate and rev to high rpm without the engine shifting gears.. then my service engine light and oil light came on the car making this horrible noise, i pulled over and the engine was barreling black smoke. i have been on the phone with kia reporting this, but they wanted $800 to tow it to the closest dealership, and it's kias recall fault that this happened. so my car which was still on the side of the road last week, is probably picked up and impounded by now....kia should take ownership, tow my car and fix it, or i will be more than happy to let my car go buy, file bankruptcy and never buy another kia. i have never been notified of but only one recall which i had my car serviced at that time in 2019 for that. this is total unresponsive responsibility by kia

Tl* the contact owns a 2014 kia soul. the contact stated while driving at 25 mph, another driver failed to stop for a red light and crashed into her vehicle head on. due to the impact, the contact's vehicle spun around several times and the air bags failed deploy upon impact. the contact was taken to the hospital and was initially treated for a head injury. days after the accident she continued to suffer pain and had made two additional visits to the same hospital for pain to her head, neck, back, right arms, right leg, and right hand. the whereabouts of the other driver were unknown since to the driver fled the scene of the accident. a police report was filed. due to the accident, the vehicle was initially towed to an independent mechanic; however, her insurance had towed the vehicle to another location to perform a damage assessment. the manufacturer had been notified of the failure. the vehicle had yet to repaired or assessed. the failure mileage was 37,965.

My vehicle has been having issues with shifting into gears- ive had the vehicle checked and the system keeps telling me that the spark plugs/ignition coils are bad - ive replaced them multiple times and it keeps giving me the same response. even when i replace that part, the vehicle keeps doing the same thing. the vehicle keeps idling very hard. the vehicle sputters when trying to shift and the entire vehicle shimmies.

This is an update to what i previously reported. there is currently only a recall for the base model of the kia soul but this is affecting the + and ! models of this vehicle as well and 19v120000 recall definitely needs to be extended to cover all engines in all models of this vehicle, the 2.0l gdi. as previously mentioned in my prior complaint, my vehicle was well maintained and while driving my car made a loud noise and lost power and began to slow down. no warning lights displayed on my vehicle. it was discovered that the rod had pierced through the engine block causing the oil to leak. this is urgent that this recall is extended to the 2.0l engine.

Tl* the contact owns a 2014 kia soul. the contact stated that while driving the vehicle with the headlight switch activated, the low beam headlight continuously flickered causing a visibility hazard to the driver. the cause of the failure was not yet determined. the local dealer dennis dillon kia located at 9501 west fairview avenue – suite. b, boise, id 83704, was notified of the failure. the manufacturer was not contacted. the failure mileage was 80,000.

Loses acceleration going uphill. knocks and rattles when car is turned on. previous car was a sorento and did the same. shut off on me in the middle of the freeway with my children and myself in it. felt like the engine fell out from underneath the vehicle. i seeing the beginning phases of the same issue with my soul. im scared that this car will not only shut off on me while driving on the freeway but that it may cost me my life if someone were to rearend me when my car loses power to an issue no one seems to know what the problem may be. there should be a recall on all kia engines and is poor manufacturing. major issues with this brand of car is the electrical, engine and that it sucks up so much oil without warning.

Rod bearing failure causing the engine to seize. happened with no warning signs, after getting the vehicle’s oil/engine changed or filtered an unusual amount of times. seems to be happening between 80k-120k miles on average. when engine seized the soul drove as normal, began making a knocking noise and seconds later it shut off.

Driving down the highway and vehicle engine started to lose power and make a loud noise. was able to pull over before it stopped. had it towed to a shop and the mechanic said engine failure with metal shavings in the oil. oil had been changed approximately 6 weeks prior to failure.

My fiance and i were driving we pulled onto the busy highway in joplin missouri the car just stalled out and died out of nowhere..no check engine lights no warnings just died would not start back up my fiance finally got it to start back up it made it two miles then stalled again in the middle of a busy intersection!! i had my two girls with me it was pouring rain we had to push the vehicle to safety!! stuck with tow fees shop fees now only to find out a week after this happened that a recall has been put out for the same thing that happened to us!! we called kia immediately they refuse to do anything and want us to pay again to have the vehicle towed to the nearest dealership so their mechanic can install a software then diagnose it themselves!! damage already done and theyre not going to do anything about their screw up!! they should be sued!

I've taken my car to the dealership a couple times and i would like to see if the car can be fixed back to the way the car original was in perfect condition besides normal wear and tear. i am capable of fixing my car if it's my fault but i would really like to have a second hand specialist assist in this matter.

After reaching the 80000 mile mark i noticed a slight vibration in the car that varied with the speed of the vehicle. i eventually had the tires replaced and balanced but the vibration didn't go away. after elevating the car on it's jack stand i hand turned the rear wheels and looked carefully. i noticed there was a slight wobble. i replaced both rear wheel hubs and the problem was resolved. the fact the hubs didn't even last until 100k miles was bothersome though. especially considered almost all the mileage was from highway travel.

The headlights of my 2014 kia soul have been flickering on and off while driving or stationary. this has been going on for a few years now. it has been taken into a dealership but after being charged the 80$ diagnostic fee, i was told the issue is due to a defective negative battering terminal connector. the issue is still ongoing even after replacing the negatve battery terminal. this is the most common complaint with this manufacturer. when is kia going to acknowledge the issue and do a recall?

While driving on hwy engine failure:(bearing rod knocking,thrown rod,engine seizure) loud engine knocking caused by bearing rod knocking then a loud sound (rod getting thrown) engine failure.thrown rod came through engine block and hit starter. the engine seized while on the hwy.

When i was driving today down the highway, the car started to jerk while i pushing on the accelerator. the engine light began to blink continuously. i get home safely and the car is still shaking. so i take it for an engine testing and come to find out cylinder 3 is misfiring and now the car won’t even pull the hill.

In july 2020 i was helping the national guard in the covid-19 response and on my way to the unit, i drove for about 3 minutes on the highway and then my car stalled. i was going 63 mph and then 40 mph. i had to pull over and was a little stunned as it was very dangerous to do so. i eventually was able to pull over safely. i towed my car to firestone and they said the exhaust manifold had to be changed. i paid over $800 for this. on september 7, 2020, my car stalled again. i was driving on the masspike on cruise control at 65 mph and when tried to increase my speed to switch lanes, the car did not accelerate. i then, let go of the pedal and tried to press it again, except this time, my car accelerated but the car was shaking. my engine light was blinking and then when i got to a point to stop, my car shut off on me. in both scenarios, i got my oil changed right before the issues. in july i did the oil change and three days later my car stalled. in august i got my oil changed and my car stalled two weeks later on sept. 7th. now my entire engine has to be replaced and that costs over $8000! this is ridiculous and i will never buy a kia again. they wont even tell me how it happened because they don't know how it happened. so the cause is unknown. i cannot believe this happened. i bought the car used in 2018 at 35,000 miles and now it is at 125,000 miles. it looks like the only option is to fork out $8,000 or to throw out the car! kia will not cover anything wrong with it and they say it has nothing to do with the recall but the symptoms of the car are an exact replica of what is happening with the recall. maybe they just do not want to admit that the engines are defective. i have seen so many complaints about this and nothing good happens. kia, you should be ashamed of yourselves for allowing this to go on for so long.

On september 24, 2020, i was driving on the freeway going home when my kia soul started making a loud noise coming from the engine no lights came on and no warning. the vehicle lost power and i had pull on the shoulder of the freeway and had to towed it home. the next day, i towed it to kia car pros it’s been there since. after two weeks, i was advised that it has a blown engine. these vehicles have a recall that cause the engine to blow up. i have requested for a diagnostic report as of today they have not provided me with one. your assistance to this urgent matter is greatly appreciated. michael naranjo

Took my vehicle into my local kia dealer for a letter titled "product improvement campaign" sent from "corporate headquarters" to perform a "software update on 2014-2016 gasoline direct injection (gdi) engine to protect the engine from excessive connecting rod bearing damage. upon picking it up from the dealership, the cel (check engine light) immediately began flashing within a few miles of driving off the dealership. in taking it to the dealership, and with their collaboration with the corporate headquarters, kia is unable to fix my car. i have had a rental car for 30 days now. kia has offered 2 cash amounts for compensation, both of which will not cover replacing the engine. the car worked perfect before all this began and i have records to prove that. vehicle was meticulously dealer only maintained. i have requested a new engine from a non-problematic 2017 or newer kia soul or a 2017or newer kia soul replacement vehicle. i have not heard back from kia corporate headquarters as of yet. was told i would hear from someone by 10/30/2020.

I was driving. i came to a red light. the light turned green. the car in front of me went. i pushed on gas. the person n front of me hit brakes. i hit my brakes, felt a huge jolt. car accelerated and was not braking. i slammed into the back of vehicle. i was wearing a seltbelt, but my knees slammed into dashboard. air bags did not go off which everyone was surprised by this. i ended at hospital with a concussion, injuries to my knees, right ankle..etc my 2014 kia soul has been determined to be totalled. i have contacted you previously stating my vehicle had issues that were a safety hazard. i was told to keep checking for my vin to get added to a recall list. now this has happened. i was admitted to hospital as well.

We were on a 2 lane highway going home. we started up a hill and the car lost power but was fine again after the hill, went up another hill and the car lost power again but this time it started making a clanging noise in the motor. we immediately pulled over. no warning lights at all. my husband who was in another vehicle ahead of us checked everything and found the oil was a little low but it wasn't time for an oil change it had only been a little over 3000 miles and it is always changed before or at 5000 miles. he added oil but the noise was still there. we had the vehicle towed to our mechanic. the mechanic did an inspection and he heard the noise coming from cylinder #3 and he did a compression test and it lost compression. his diagnosis is that the rod in cylinder #3 has broke and we need a new motor. after getting a hold of kia they want us to take it to a kia dealer and pay to have it diagnosed but it will cost us almost $300 and we already paid one certified mechanic, for that which we don't have. the car was bought in september of 2019 with a little over 90,000 miles and just had a little over 100,000 on it. this happened in august of 2020 and the vehicle is just sitting as we make payments on something we can't even drive. we still owe $7700 on the car and a motor will cost almost that amount. after reading all the recalls kia and other vehicles with the same motors have done we are at a loss on why kia isn't replacing the same motor in our vehicle. the representative on the phone even said if we took it to kia and had it diagnosed they still wouldn't guarantee that they would do anything to help. we have taken good care of this vehicle since we bought it and always had the oil changed. we don't know what to do and do not have the money to replace the motor. please help.

The engine blew, leaking oil. apparently a lifter was making a tapping noise, we were told the engine was unrepairable.

Vehicle turns off when in motion at speed off 55 mph all power, lights, and control of vehicle stop working this can cause a major accident. this has happen 3 times this must be added on a recall list

Headlights flicker or go off with no warning. in addition, all interior lights and displays flicker at the same time. this has happened both while vehicle is in motion and stopped. the radio and cooling/heating system do not appear to be impacted. this has happened repeatedly, and tonight they went black and stayed off until i pulled over and turned off my car, then started it again. i was nearly rear-ended. the dealership is not returning my calls to tell me if this is something that is under an extended warranty, under recall, or my responsibility.

While waiting at a light on a hill my engine shut off without any warning. i was able to restart it. two days later while driving on a busy intersection my engine shut down again without warning. when i restarted it, it accelerated really fast. i am now afraid to drive it. it only has 52,000.miles on it and the maintenance is up-to-date on it.

Losing oil and having a knocking noise coming from engine. kia motors had us take a vehicle oil consumption test that revealed loss of 1/2 quart every 500 miles. they also had us take a compression test, and three separate trips to the dealer for video analysis. after six weeks they finally declared the car under warranty. they ordered a short block engine and sent the “head of the engine out to be retooled by a local shop. after over three weeks we got the car back. in a time period of one week the car had a series of events. the engine shut off in traffic on my way to work, it also had a period were when starting the car, it shook like crazy, but started. the top cover i found out later that it shook off its pegs and was resting loose on the top of the engine and was losing oil. i had to add 1/2 quart. the diagnostic on my partner’s wi-fi in the car had a diagnostic error stating the cam-shaft was having problems. at first i thought a new engine was just breaking in, but the final straw was a large pool of automotive fluid on the garage floor. the dealership has taken the car back to work on it further. both the mechanic who put the engine back together and the service manager whom i initially talked to are now gone. i started this process on 06/10/20, picked up a repaired car on 09/29/20, and returned it in a week. as i write this comment it is now 10/17/20 and do not know what is going to happen and if there is any more damage to the engine with all that has occurred after the warranty repairs. the car is in my partner’s name of patricia a holcomb.

Vehicle shut off when in driving mode no check engine lights come on and no other codes pop on when vehicle was scan. two miss calls on the highway almost got into a bad accident

Bought 2014 kia soul on 6/16/20 at 106k miles from hyundai dealer. did not drive from 8/8/20 to 8/16/20-car was in a secure location. driving on highway, made a turn, heard a clunking noise and car stalled and quit w/no restart. did not see engine light before previously. towed home, and then to cumberland kia on 9/5/20. promised a loaner car, but never got one. they said the engine was blown and it would cost $8000 to fix it. only paid $7500 for the car. kia would not negotiate. hyundai tried to work with them as well. called kia consumer affairs. they asked cumberland kia if they would consider any "good will"-they declined. the whole description of what happened fits the nhtsa recall #19v120-part 573 safety recall report-but the vin# is not showing a recall. purchased the car because of clean carfax (see attached). past services on 3rd owner(puchased at 58k in 2016) were all done at cumberland kia. hyundai said there were 24 service receipts in the car from cumberland kia. hyundai had done their service and certification before they sold it to us. the car was clean and in excellent condition, well taken care of. there was no reason for the engine to suddenly blow like that. we need help!

Whenever i start up my car, the engine seems to knock. i took it to the kia dealership 3 times and they insisted i just needed an oil change. i finally took it to a mechanic in my neighborhood who finally told me that i have an oil consumption issue. when i went back to the dealership, they refuse to fix it because their is not a recall on these vehicles. i have children and it is very dangerous for them to be in a defective vehicle and not know when it’s finally gonna give out. please recall these vehicles immediately!!

Tl* the contact owns a 2014 kia soul. the contact stated that stated that the headlights did not work properly, faded in and out. the contact stated that sometimes only one headlight was on. the vehicle was taken to an independent mechanic who stated that the failure was due to an electrical failure. the contact took the vehicle to a second independent mechanic who checked out the electrical sockets and diagnosed that the right socket melted while the left socket had burned out 50 per cent. the technician documented his findings and referred the contact to the dealer. the vehicle was taken to a third independent mechanic who visually noted “an electrical short”, and also stated that the right socket burned 100 percent and that the left one was almost burned out. the technician stated that it was a manufacture defect and referred the contact to the dealer. the vehicle was taken to the winn kia of fremont, dealer, located at: 5633 john muir dr, newark, ca 94560, where the technician stated that there was no recall and scheduled appointment for a diagnostic test. the manufacturer was made aware of the issue and provided a case number and told the contact that someone would call back. the contact stated that no one called. the vehicle was not repaired. the failure mileage was approximately 36,000.

Tl* the contact owns a 2014 kia soul. the contact stated that the headlights flickered on and off intermittently with the passenger’s side headlight failing to operate properly. the driver’s side headlight also failed to operate properly. the vehicle was taken to an independent mechanic who inspected the headlights. the headlights were replaced 3 additional times with the failure recurring on the driver’s side. winn kia of fremont (5633 john muir dr, newark, ca 94560) was contacted and informed the contact that there were no recalls on the vin, and to bring the vehicle into the dealer to be diagnosed. the contact scheduled an appointment for oct 14 ,2020. the failure recurred multiple times. the technician indicated to the contact that there could be a failure with the electrical system. the manufacturer was made aware of the failure however, no further assistance was provided. the failure mileage was approximately 36,000.

Catalytic converter needs replacing, clogged and broken. went to my local mechanic and he said catalytic converter should not break/clog like this for years. car has weak acceleration, and may even seize and stop acceleration while the gas is being applied.

Tl* the contact owns a 2014 kia soul. the contact stated the check engine warning light remained illuminated. the contact inspected the vehicle and found that the engine was consuming oil prematurely. the contact also found that the catalytic converter was overheating due to the premature oil consumption. the vehicle was taken to an independent mechanic to be diagnosed. the mechanic retrieved failure code: p0420 catalyst system efficiency below threshold. the manufacture was contacted and informed of the failure. the contact was informed that the vehicle was not included in nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the vehicle was not repaired. the approximate failure mileage was 106,000.

Driving on the highway, smoke started coming from under the hood, stopped on the shoulder and paint was blistering on the hood end engine just burst into flames, flames were coming out of the dash, in minutes entire car was burned

The engine in my 2014 kia soul + began knocking while i was driving on a highway. within seconds of hearing the knocking, i was unable to drive the car and the car dangerously slowed doown on a highway with fast moving vehicles. i pulled over to the shoulder to find my oil had burned and my engine would no longer start. my oil was changed exactly 7 days before the oil was complelty burned out of the oil tank. there was no indication that there was a problem until my cars engine was no longer able to turn over due to lack of oil. aaa came to pick me up on the side of the road and drove my car 60 miles to my mechanic before a kia dealership could take it. my car is now at kia, and they are refusing to replace my engine. there has been many complaints about this engine in this specific type of car. i am hoping that kia will admit to the engine and oil tank being faulty and replace mine free of charge. there should be a recall on these engines and the manufacturer should pay for the damages.

Tl* the contact owns a 2014 kia soul. while driving approximately 25 mph, the power steering failed without warning. the contact pulled over and placed the vehicle in park. the vehicle was towed to the dealer where it was diagnosed that the rack and pinion fractured and needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 51,000. the vin was not available.

Tl* the contact owns a 2014 kia soul. while operating the vehicle, the low beam headlights operated intermittently. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 10,000.

Head lights go out at night and daytime when in motion at least 5 times and have stayed out for as long as 20 seconds. switch is in the on position. has happened when in motion, turning with signal on, when setting still in traffic, in motion when taken to the dealer, sitting still in dealer service writing area. green light on dash display sometimes goes out and sometimes stays on even when the lights go off. lights were malfunctioning the first time i took it to the dealer--head lights were off, parking lights were on and switch was in the on position--the problem could not be reproduced when connected to diagnostic equipment. dealer will not fix until problem is detected by diagnostic equip. battery has also been rundown when parked for as short a period as 3 1/2 days when nothing has been left plugged in.

The car first started having problems and september of 2019 was told it needed a catalyst converter. the converter was replaced in march of 2020 the car was driving fine now it's burning oil already at 2,000 miles it needs a oil change the engine lights on i'm going to take it to firestone to see why the engine lights on and see what their diagnosis is but i've been trying to get kia to replace my engine because i have payed for the extended warranty the last time i took it up there they told me that the engine didn't need to be replaced so i'll get back on here with an update once i get the next diagnosis for the vehicle

Headlights on the lights start flickering when i begin to pullout into the main street.went to turn and had the turn signal on and headlights starts flickering again. told my son he said it happened to him several times about a week ago.

When using the turn signal, the headlights will flicker or go off. in addition, all interior night lights and displays go black. this happens both while in motion and while stationary. the radio and speedometer do not go off so this is only noticeable at night but this is when the headlights are really needed. this has happened repeatedly.

At 113000 miles (13000 past warranty) the 2.0 liter gdi engine threw a rod through the engine block. no warning. vehicle was accelerating from access lane onto freeway. vehicle has been serviced regularly at local kia dealership. had reported on several occasions of a infrequent hiccup when accelerating. upon research recall was issued for 1.6l kia soul motor because of the same problem. debris had been left in engine at manufacturing causing engine to deteriorate and destroy itself without warning. class action lawsuits have been settled for multiple kia models from the same 2014 time period with the same problem. resolution was monetary and extension of warranty to 120000 miles. we have spoken with kia america and our local dealer. no assistance or recognition of the problem has been offered. this issue had affected numerous 2014 kia soul owners that have the same engine and no one is getting anywhere with the manufacturer. please help us!

If you turn on the headlights they lights will flicker on and off and sometimes just go off without warning which at night can be very dangerous and scary. the vehicle is in motion while doing this and it can be on city street or highway and also happens when turning or just going straight

The headlights on my 2014 kia soul flicker when turned on. this mainly happens when i use the turn signals. this is definitely a safety issue and should be a recall remedied by kia. they are aware of the problem and have so far only issued a service bulletin..

Driving down the highway and started stalling cutting out and loss of power it went into limp mode called our dealer they said to far away to tow take it to one closer so we took it to patterson kia and told us it would be 5 weeks before they could put it on the computer and they didn’t have a loaner so we are on a waiting list

Car began losing power while driving (using cruise control) on busy highway (city, 4 lanes of traffic; 8/23/2020). driver immediately stopped driving car and tried to find safe location to stop. car started making loud noises from engine. car was towed to kia dealership (8/24/2020). kia employee reported hearing the noise upon starting the car, and stated he knew immediately that a rod malfunctioned and oil leaked into engine. kia did not do further inspection. engine/car is totaled and cannot be driven. kia quoted $7,400 repair. said this was caused by lack of oil change from owner. car has regular oil changes with paperwork to confirm user maintenance. kia souls with 1.6l engine have a recall for the same issue. car's last oil change was approximately 2500 miles ago.

Driving at night with head light on. used turn signal and when turned corner, dash board lights started blinking on and off and head lights went off then back on two or three times. this has happened now three different times. it doesn't matter which way the blinkers are signaling, the lights in the dash flicker and the head lights go off and on.

After owning and driving car for 2 years started losing power and developed a knock to motor. always did routine oil change and maintenance at dealer with documents. was told last oil change it was over qrt low on oil but no oil leak detected. now knocking has gotten worse and only 60000 miles on it! need to expand the recall to include all affected engines! very bad design!

Tl* the contact owns a 2014 kia soul. the contact stated that the vehicle had been burning excessive oil without warning. the contact took the vehicle to deland kia (2322 s woodland blvd, deland, fl 32720) where she was informed that the oil was severely low and needed to be replenished. the contact informed the dealer that there were no warning lights that illuminated on the vehicle; she was informed by the dealer that the oil light would only come on if the oil was completely emptied. the contact was also informed that there were no oil or gas leakage in her vehicle and that there were no issues with her vehicle. the manufacturer was also notified of the failure and they informed her that there were no recalls on the vehicle. upon investigation, the contact linked her failure to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the vehicle had yet to be repaired. the failure mileage was approximately 100,000.

Tl* the contact owns a 2014 kia soul. the contact stated that while driving in the rain, the headlights failed to remain illuminated. the contact stated that the failure recurred several times. the vehicle was taken to daytona kia (510 n nova rd, daytona beach, fl 32114), and the dealer informed the contact that the mechanic was unable to duplicate the failure. the contact was informed that the issue may be with the battery. the contact stated that she purchased a new battery however, the failure recurred. the contact stated when she left the dealer on her way to her residence, the failure recurred. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 25,000.

Purchased vehicle august 5. was driving vehicle when passerby yelled vehicle was on fire lucky i got out safely before the whole vehicle exploded. and when up in smoke total loss

Driving down the highway and engine died.

Driving down the interstate at 70 mph when the check engine light started flashing and the speed declined down to 60mph, in an instant. very dangerous and almost caused an accident as had vehicles behind me and they had to veer off to the side if the road to avoid hitting me. i was not breaking, not passing another car. my vehicle had a damaged catalytic convertor that was replaced under the recall. i was assured that there was no damage elsewhere, with this occurring now, i disbelieve that claim.

I first started noticing that my vehicle was burning oil faster than normal in aug. 2018. i took it to midas to get my oil change and explained to them that my car was burning or leaking oil because i had to put more oil in my car. however there is no leaking no where. midas told me to come in sooner for my oil change and that’s what i did. then in late part of 2019 and earlier 2020 i will be driving and my car would stall and act like it is going to shut off. in june 2020 i was driving on the highway and the car started slowing down and losing power. i pulled over and waited a little bit. i thank god i wasn’t in an accident. my engine then started knocking once i got home and check engine light came on. the code was my o2 sensor. i got that replaced but my engine kept knocking. so i took it to fort wayne kia be a two repair shops stated that it something wrong with the engine, and kia dealership said it wasn’t my engine knocking it was the catalytic converter that is bad and causing the knocking/noise. but that’s part of my exhaust system and have nothing to do with the noise coming from my engine, and burning oil. of course that piece supposedly isn’t covered under my warranty. kia said it was going to cost over $2000 to replace the part but never explained why my car is burning oil so quickly. i have purchased this vehicle brand new thinking i wouldn’t have the same issues that come with buying a used car but nope. i need my vehicle to get around and work. why isn’t kia understanding that in the 2014 kia soul + 2.0 liter there is a major malfunction that needs to be fixed.

My wife and i are the formerly proud owners of a 2014 kia soul 2.0 our first kia was a 1996 sportage, we bought it new at one of the first four kia dealers in the us, bob lanphere in beaverton or. we have been kia evangelists for many years. however, over some time, our 2014 soul seemed to be slowly losing power, and also losing some oil between changes. we used it in town, rarely at highway speeds. i guess it is an example of slowly turning up the heat on the pot of water for the frog; but we just didn’t pay much attention. we happened to take it to our mechanic to have the brakes done, he called up, said the brakes were ready but that the car had little power and asked “how did we drive it like that?” he further volunteered that the exhaust emitted a metallic odor he associated with a dying catalytic converter, and that a clogged converter can significantly hamper the power. we were surprised to hear the news but the gentleman has proved his acuity and integrity a number of times over the years with other vehicles. we subsequently had the entire converter replaced with an aftermarket product for a "mere" 900 dollars. after the fact, we thought there was still some hesitation when acceleration was required, but it clearly ran much better. then we found out about the 1.6 recall, and a class action suit for the 2.0! now we worry that if there is a programming issue it could damage another converter and even worse if the converter is not the instigator then the car might stop dead and/or catch on fire at any time regardless of a new converter. it runs very hot, and has less power than it should. nobody can explain why the bad ecu programming would not effect the 2.0 engine's catalytic converter, we have asked the dealership and the kia customer assistance center to explain the distinction both verbally and in writing with no real answer.

Catalytic converters has gone bad over 350k kias have been recalled for the same reason. my group of engines is not included in the recall, thousands of people have the same problem. why is nhtsa not doing anything? i have no oil leaks, constantly having to put oil into the vehicle. i lost power on a 75 mph freeway kia is being no help, a wider recall needs to be done on this vehicle this is a bigger problem for consumers than they are covering.

My car burns oil bad. i have to put oil in it every 1500. miles.it has cut off on many occasions, very dangerous.the check engine light comes on often when it gets low on oil, never the oil light. the car has 124,000. miles on it, it scares me every day. i travel alot about 225. miles a week. is there any help ?? thanks [xxx]. redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

My daughter was driving her 2014 kia soul 2.0 gdi home from work this afternoon when she said without warning the engine hesitated then started knocking, she made it home but at great risk to her safety. i checked the oil and it did not show on the stick.i had to add 3.5 qts. engine continues to knock very loudly and has no power. oil was changed only two months ago.there are no visible leaks and there is every indication that the engine has burned the oil. after doing some research i see that there has been numerous recalls for kia engines because of engine failure and oil buring. i don't understand why this particular engine has not been recalled? how many complaints does it take? now she has a undrivable car that is also not paid for. warranty has also expired.

It does this stationary and in motion lights go off and sometimes flicker when turning of turning signals

I was coming back from a road trip 7/26 and the car starting making a knocking noise i never heard before this car was very new to me with no issues or recalls per the carfax report i just bought it 5/7/2020 and i pulled over popped the hood of the car and the car had a small fire already ignited , i ran back into the car to get my cell phone and the car was already engulfed in a flame seconds later it was a full fire

The vehicle hesitated, smoke entered the cabin, and then the engine blew while traveling at speed on a 4 lane highway. once pulled over there was oil leaking out of the engine and running down the highway.

Motor started making a rattle noise underneath car, the the oil light and battery came on and then i pulled over turned off and restarted made a knocking noise and vibrated and so called tow truck had it towed mechanic said it through a rod

As with the 1.6 on the 2014 soul, a rod blew through this 2.0 engine and killed it. the same exact issue with the 1.6, which was recalled. just driving on the highway and it started to slow quickly and very erratic, while knocking loudly. definitely a safety issue. luckily it stopped running while on an off ramp to get out of highway traffic.

Noticed after getting an oil change not even a month later the car was low on oil. complained to kia dealership that they didn’t fill my oil up when i got an oil change. brought it back in for a top off and it did the same thing again. monitored the oil consumption for 2-3 months coming to the conclusion that it was burning 2quarts every 2 weeks. i have documentation where i have gotten the oil topped off every other week.

I have been having issues with the engine of my car. at first it had stalled out a few times, thought maybe it was my battery, so i got a new battery and still was not running right. it would have a hard time accelerating and all the lights on the dashboard came on, had someone look at that knows cars and has worked on them before and that the noise it was making, the clicking noise, was the starter. well i got a new starter for it and still nothing. it would have a hard time acclerating, would make this clicking, ticking noise when you barely touch the gas pedal. check engine light would stay on and the oil light would blink. recently just had the oil change at a shop and they think it is the motor. well had another person check it out and now they definitely think it is my exhaust camshaft. so now my car has been sitting in the driveway til i can get it fixed.

Car loses power while in the middle of driving. i have almost been in multiple accidents. also the vehicle is burning oil and the engine makes noises. i have the 2.0l engine and my vehicle is doing the exact same thing that the 1.6l engine is doing and that is being recalled for these issues. this vehicle is not safe to drive and this is a problem with all 2014 kia souls regardless of the 1.6 or 2.0 engine.

While driving with daughter i used my turn signal on a busy hwy going 70mph to change lanes. the headlights, dash lights, and radio/clock all flickered and cut completely off. i pulled over and turned the car off and back on. the lights came back on but it occurred again. a few days went by and we were traveling to a nearby store and the same issue occurred and has kept occurring. i cannot just be trapped in my home afraid to be out after dark or travel with my child at night. this is a safety issue and kia should fix it. this is not normal wear and tear. it's dangerous! i cannot believe there is no recall for this issue...

I had been using oil, had loss of power, mpg tanked, engine vibration, engine idling rough, just over all it not running right. it didn’t matter if i was idling, driving on the highway or city streets, the problems where there. i had the gdi service done, but the problems got worse. i then had the plugs replaced, still didn’t fix the problem. i went to get it diagnosed and they told me the catalytic converter was severely stopped up and that i should not be driving the vehicle until it is fixed.

The engine is burning oil and the oil light will not come on. the car can have no oil and the light will not register it at all. also the car has a problem accelerating. this is so dangerous. there are recalls on the exact thing on the other models of this car. the recalls should extend to all the 2014 kia soul vehicles due to them all doing the same thing and being unsafe. car also wants to stall on occasion. i was driving and this happened. plus the engine makes noise when idle.

Tl* the contact owns a 2014 kia soul. the contact stated that while driving at 60 mph, white smoke began to emit from the rear end of the vehicle as the "pull over immediately” as well as the check engine warning lights illuminated on the instrument panel. the contact immediately pulled over and shut the vehicle off. due to the failure, the contact had the vehicle towed to hometown kia (111 midtown ave, mt hope, wv 25880) where he was informed that the engine threw a rod and that the engine would have to be replaced. the manufacturer was also notified of the failure and a case was filed. no further assistance was offered. upon investigation, the contact linked his failure to nhtsa campaign number: 19v120000 (engine, engine and engine cooling); however, his vehicle was not included in the recall. the vehicle had yet to be repaired. the failure mileage was 91,521.

While driving the headlights flicker and the radio/dash lights go brighter (like they do when the headlights are off), and then the lights fail altogether. the problem seems to be happening more frequently and becoming a greater safety issue.

Problem: multifunctional switch issue (lights flicker while i’m driving at night and turn off randomly!) car: kia soul 2014 no apparent recall. there should be a recall on this since this is a major consumer safety issue.

Vehicle stopped running without any warning, kia diagnosed it as engine failure requiring new engine and would not consider any portion of the repair cost as its obligation even though it would be warrantied to a first owner well beyond the approximately 74,000 miles it has. ultimately, gave a few hundred dollars towards a trade. i have attached the disputed case information.

My 2014 kia soul kept getting check engine light on code p050a when cold outside since november 2019. it started to do so since i got the ecm flashed in may 2019 for recall sc176. dealership does not have a solution to fix the issue.

My 2014 kia soul, vin# [xxx], broke down on 12/26/2019, only had 33,766 miles on it. the dealership said the downstream catalytic converter was clogged, for an internal melt down due to high exhaust temperature. dealership said the downstream catalytic converter is not covered under warranty. this vehicle had the recall sc176 for ecu catalytic overheating protection (cop) logic update done on 05/08/2019 at 32,461 miles, invoice # k1cs806584, the recall says “the catalytic converter may become damaged due to overheating caused by an excessive increase of exhaust gas temperatures”. the dealership should have detected the catalytic converter was failing and replaced it when they did the recall inspection but they didn’t. now only 1300 miles after, the catalytic converter failed. catalytic converter should last 100k+ miles. less than a week and 130 miles after the rear converter repair, i had front catalytic converter failed at 33892 miles. (invoice # k1cs829713, 1/23/2020, it is repaired under emission warranty. i filed a claim at the kia recall department for a reimbursement of $1485.58 for the repair i paid, case#13505076, but the claim was denied on 2/8 said they can only reimburse if the repair is done before the recall. when they did the recall inspection, they should have discovered the damage and have it repaired under recall, but they failed to do so and now i have to pay for it only 1300 miles after. the recall is a fraud, all they did is flash the ecu. redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc

My steering has a significant klunk noise. after searching the internet for information regarding this situation i find that there is a rubber drive coupling between the steering wheel and the shaft which transfers the rotary motion of the steering wheel to the linear motion of the steering rack which steers the front wheels. the consensus is that this can easily result in loss of control of the vehicle steering which would end in a totally unpredictable crash. the rubber part apparently disintegrates with time such as crazing found in old plastic, plexiglas etc.

Driving the car at 50mph on a roawday on 5-25-2020 and the car made a horrible engine noise, slowed and would not start. it was towed to kia of streetsboro who found the engine failed at 95183 miles. we changed oil constantly at 3-4000 miles and are original owners. never had a check engine light illuminate. only issue ever was a warranty claim on a starter that failed. kia found metal in the oil pan and verified our concerns, installing a remanufactured engine. approximately 100 miles later, the car stalled at 35 mph and died, the check engine light flashed and we had it towed to waikem kia. they diagnosed a $1500.00 catalytic converter failure indicating a high amount of carbon build up causing failure. contacted kia who refuses to accept any cuplability for the cat failure. that's two times where a crash could have happened due to failure of the vehicle on the roadway.

Car had a decrease in power while doing the speed limit on the interstate. we ran a code check and it came back as p1326. determined we were able to attempt a drive home as code description online indicated car was in 'limp home mode'. could not accelerate over 60, had difficulties going up hill. check engine light came on at time decrease in power occurred. warnings of any issues prior to this. damaged catalytic convertor was replaced in feb or march of this year, under recall, though told no damage to engine - how is that possible? will not drive the vehicle based on possibility of injury, damage, inability to go with flow of traffic safely.

Engine oil consumption has been .69qts per 1k miles. i bought this car new. in the beginning i thought that the service department wasn`t changing the oil. i went to a metallurgist i had done some work for and asked him to observe my drawing of an oil sample to send off for analysis. there was nothing out of the ordinary in the oil. i started servicing the car myself. over time i kept topping up the level in the engine. the car was getting close to the end of warranty and news had reported engine fires in my make and model of auto. kia called in autos for an oil consumption analysis: an oil change - goop up the drain plug, dip stick - oil filler - cap - drive 1000 miles - bring the car back - check the oil - top it up - do it again. three of these cycles were called for. i brought my car back for the first check by this time i had zero confidence in this process. i made them allow me to observe the dip stick check for crankcase oil level. low and behold it had made oil. this indicated the oil level had been exceeded and there had been no base line been established so the first 1000 mile check was a waste of time. i made them suction off the excess oil to establish an appropriate point of reference. in the end they sent me home with a statement that kia considered .7 quarts per 1k miles acceptable. one free oil change @ 1k miles then 10k intervals mile to the next oil change. 10k miles @ acceptable engine oil consumption of .7 quarts per 10k miles = an empty crankcase before oil change is due. no wonder they found debris in the crankshaft. it doesn`t take a nuclear physicist to extrapolate this. kia feels its the owners fault debris is found. who would buy a new auto with knowledge of these statistics. at a minimum the auto was misrepresented.

While our daughter-in-law was driving our 2014 kia soul on the highway it shut down she coasted off an exit ramp, car would not restart. mechanic checking it said engine is bad,oil was changed @ 5 weeks ago and level was good. no warning signs. *tr

While driving a 2014 kia soul on the freeway, the engine started to make a sudden and loud popping sound. when exiting the freeway, the vehicle locked up and stalled. it would not start back up. i purchased the vehicle from kia with 27k miles on it. it only has 76k miles on it now. i had it towed to the local kia dealer who diagnosed it as a spun bearing or engine failure. no obvious signs of damage and no leaks. no check engine lights or any other issues prior to engine failure and the oil was just changed within the last month. no stored engine codes or faults.

Was driving the car at normal speeds with no prior issues, engine seized up. required flooring to achieve 25 mph. stalled repeatedly. took to shop and engine destroyed, no oil found with no prior leaks and regular changes. no prior engine trouble/history. car has 68,000 miles.

While driving on a street at 55 mph my car suddenly stalled and the front wheels locked for second. luckily it was dry straight pavement so i was able to safely pull over. i was able to restart the car but it had a very load knock so i immediately shut the car back off. the check engine light never came on even after the engine failed. it is my understanding kia has recalled this same 2.0 liter engine in other model cars but not the soul. the car only has 75k miles and has the oil changed every 5k miles. it seems this is the same issue causing engine seize and fires in other models and should be considered in the recall. the only solution after the failure is to replace the engine and who knows how long the replacement engine will last before suffering the same failure. *tr

My car just doesnt start or will turn off while i'm driving. leaving me stranded away from home or on the side of the road. i do all maintenance on car. i dont drive more than 20 miles from my home once or twice a week to get supplies for my home. i live in the country and have to drive into town to shop. my car has become so unreliable and unsafe. i've had it looked at by 2 people, the dealership had it told me it was fine. the car is dangerous and no one can find a problem. it will start to turn over but feels like no gas is getting to engine. sometimes it wont turn over at all. and when i'm driving it will lose power all together and just die while driving. i have read numerous reviews online of the same incident happening to people. so i know this is happening, please help.

I own a 2014 kia soul plus with the 2.0l engine with approx 95,xxx miles. one morning the engine starting making a loud clatter (sounding like a diesel engine) and had a sudden loss of power while driving on a county road near my home. my daughter was driving the car and was able to turn around and return home without incident. i later took the car to a local repair shop where upon further investigation they determined the engine had spun a rod bearing causing internal engine damage. there were no symptoms or issues with the engine leading up to this failure. through research i later discovered the many issues kia has had with this engine related to sudden engine failures. *tr

While driving the engine made a knocking sound and then seized. towed to the shop. mechanic reported catastrophic engine failure. *tr

Tl* the contact owns a 2014 kia soul. the contact stated that while driving at 65 mph, the vehicle began to make a clicking noise as the check engine warning light illuminated. as the contact attempted to pull over, the vehicle also began to stall. the contact was able to restart the vehicle and drive to a parking lot as smoke began to emit from the engine. the contact then had the vehicle towed to an independent mechanic where the mechanic informed her that steering rod had broken off and went through the engine. the vehicle was then diagnosed as an engine failure. the vehicle was not repaired. the contact went to north county kia located at 1501 auto park way s, escondido, ca 92029 where they were unable to offer any assistance. the manufacturer had not been notified of the failure. the failure mileage was 130,000.

As we excited the freeway, the car started running rough at the stop light. as i pulled into the gas station the engine stopped running on its own and i heard a loud "ping". after numerous attempts to re-start the car, we had to leave it at the gas station over night. when i was trying to re-start the car i noticed the engine wasn't cranking at all, almost like it was a dead battery. in the morning the car started right up but with a horrible loud knocking sound coming from the engine. i had to drive it home which is about 3miles, i had no other options. it was explained to me it was a rod knocking. i still owe $8,247.89 and to fix it is going to be well over $5,000. the car has 109,776 miles, my husband maintained it religiously, and to have this happen so close into paying it off is devastating as this was our only car. there was no warning, no check engine light, no low oil light, no rough idling or out of place sounds. *tr

May 13, 2020 recurring issues with the check engine light. error code po5oa reprogram powertrain control. cold start idle air control system. outside temp was 67f light went on while car was in flight on a highway. car idles roughly when the light goes on. *tr

I bought the car may 28, 2019. in august, the oil light came on so i got an oil change; the first of many. by january 2020, i had changed the oil 5 times, and suddenly the car began to drastically slow acceleration. it would rev up when trying to accelerate and was slow to shift gears. it took a lot of effort just to get it up to a normal speed and if going up a hill, it would decelerate. i took it to a kia dealership and was told there was a crack in the valve cover gasket, and the coils and spark plugs were damaged due to excessive oil spattering. they first tried to say it was because i did not keep the oil changed, but i was able to show them just how often i had changed it. they told me that should have been a red flag that the engine was bad, but i didn't know that and thought i was doing the right thing by keeping the oil changed. they replaced the valve cover gasket, all coils and spark plugs but the car made no improvement. after i took it back again, i was then told the engine was failing and needed to be replaced because it was full of sludge. i am afraid to drive it for fear of it catching fire, and that is a serious safety concern. *tr

Car wasn't getting power to go up hills or accelerate on highway, and burning through oil. took it to kia dealer ship and was told catalyst converter needs to be replaced. there seems to be a lot of the same model cars having the same exact problems as me. *tr

Tl* the contact owns a 2014 kia soul. the contact stated that while attempting to go up a hill, the vehicle failed to accelerate as needed. the contact stated that after cresting the hill, the vehicle operated as intended. the contact also stated that while the vehicle was idle, the oil light illuminated. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the engine and cooling exhaust emission control catalytic converter needed to be replaced. the vehicle was not repaired. the vehicle was later taken to kia gurley leep kia located at 4028 north, grape rd, mishawaka, in 46545, where the contact was informed that the vehicle was not subjected to a recall. the manufacturer was made aware of the failure. the failure mileage was approximately 105,511.

Loud clanging / knocking sound from the engine. subsequently the car stopped running- unable to start. before the car stopped running, i was able to pull off of freeway. *tr

My kia soul 2014 since march has been consuming enormous amount of oil had it checked no leaks. i had the oil changed on feb 28th 2020 and then by the end of march nothing on the dip stick had to put 3 more courts in, not even 4000 miles. took it in to change the oil two days later, the next day april 1st went to maryland checked oil when we came back, down just a little. checked again two weeks later down half and put oil in. on may 2nd checked the oil before my husband went to asheville for work and no oil on the dip stick added oil and took to kia on the 4th. started a oil consumption test on may 4th by may 11th was half way in between low and full so i went to kia and they topped it off. they also said it is a know issue but no recall and they have three vehicles in the shop right now waiting for new engines. they could quote me on an engine or i would just have to keep adding oil. it is shameful that they now about this issue but will not correct it. *tr

I bought a new battery and the next day my check engine light cut off and my car turned off a week later at stop light. also, a clicking noise when i try to turn.

I was driving on the highway going the speed limit. i turned down the radio due to hearing a shaking noise. the shaking noise began to get louder and shook my whole car. i quickly pulled over to the side and turned my car off resulting in smoke coming from the engine. i immediately got out of the car. i returned to my car the following morning to see if the car was in need of coolant or oil. the oil reservoir was full but the oil pan was empty for some reason. we filled it will oil waited a bit and tried to turn the car back on. the engine shaking only got worse. i called road side assistance to take my car to the kia dealership. once at the dealership after doing some research there is a recall out on my car for the catalytic converter that i was made aware of previously by auto zone after doing a free diagnostic check on my car last year. while reading into the recall it states a piston rod can be thrown from the car puncturing the engine causing oil to escape from the engine. this is the exact words the service guy at kia had said happened to my car. he said since my car would not be able to be on long enough while seizing to check if the catalytic converter was the cause that he would not fix the car even though the recall specifically states what is wrong with my car and what would happen if not taken care of. now i am in a position of having a car i owe 9k on but is only worth 400$ with no engine. with this i can get a car for almost 500$ which is not close to reasonable and i should not even consider. i take very good care of my car. it has a little of 120,000 miles on it and i am the second owner. i have always gotten oil changes and have never had issues with not keeping up with my car. i know i am not in fault for this. recall number 19v120

While driving my vehicle, there was a knock sound under my hood. the vehicle started to slow down and started to smoke. i pulled the vehicle over and cut the engine. i then tried to restart the vehicle and it did not respond. i then had the vehicle towed to the nearest repair shop, where they told me that the rod had pierced through the engine block causing all of the oil to leak from the engine and breaking the starter.

As i was driving down the highway, "55 mph" speed limit was 60 mph my acceleration went out on my car and i couldn't go any faster then 20/25mph. my car started to sound like a weed eater and i never got a single light for something being wrong. as i pulled over to the side of the road my cars engine started to make a knocking sound. i had it towed to a shop close to were i live and they told me that the engine had pieces of metal flakes in it and that it was locked. they also said that it was 3.5 quarts low of oil but i just had the oil change and had about 3,500 miles left before i needed my next oil change. i'm writing on here because i called kia and they told me that my 2.0 engine didn't have a recall on it, but as i research i continue to find many people who have a 2.0 engine having the same issue of the recall on the 1.6 engines.

The engine in the car was running very roughly. it kept getting worse. we took it to the dealer and were told the rod bearings went bad at 98k miles with regular oil changes and normal driving. we were quoted $5084 for a new long block assembly or $5500 for a new short block assembly from the dealer. this repair is approximately the same amount the car is worth running and should not have to be done with such low mileage. because we are the 2nd owners, there is no warrantee to cover the repair. we had to tow the car from the dealer and it hasn't run since. i believe this is a common defect that should be researched as kia had the same problem in the 2017 sorento/optima. i believe there will be more similar issues as other owners begin reaching the 100k mark in these vehicles and there should be a recall to cover these expensive, unnecessary repairs.

Everytime i fill up my gas tank my fuel meter will go below empty and will blink that i am out of gas. after about a day or so it will go back to normal. i have talked to a few other kia soul owners and they all have the same exact issue. i am wondering if this is getting looked into and investigated.

While driving our 2014 kia soul base 2.0l on the highway at approximately 60mph, the engine suddenly started making a very loud knocking noise. the driver was able to pull off at the next ramp to check the oil. there was no oil on the stick and it had a burnt smell. there oil had been changed by the dealership about 6 weeks prior, and we had no indication that the oil was low, the engine hasn't been smoking, and there was no oil on the ground. the shop has never mentioned our oil being low when we came in for a change. we had the vehicle towed to the dealership. they have since told us the engine needs to be completely replaced. of course we are just past the warranty with about 109,000 miles on it.

Tl* the contact owns a 2014 kia soul. the contact stated that while stopped at a stop sign, the vehicle stalled without warning. the contact was unable to restart the vehicle. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that there was a hole in the engine block. the contact reached out to the third-party warranty company and was informed that the vehicle was over 100,000 miles and no longer covered under warranty. the vehicle was not repaired. allentown kia (2350 lehigh st, allentown, pa 18103 610-228-2727) and the manufacturer was notified of the failure. the failure mileage was 103,100.

My kia soul is burning oil every 1,000 excessively. kia says it isn't burning that much. my dealer thinks it is. my car had the oil light come on in december. received an oil change. february comes to start my consumption tests. my dipstick reads low level. i started 3 tests and they all 3 came up with different readings but burning oil at a rapid rate.i did testing each 1,000 miles. the 2nd test my car burnt a quart. i do think my car is burning at a rapid rate. it is a 2014 kia soul with 94,000 miles. i bought brand new, only owner is me from my dealership.

I got in my car and left work. as soon as i started to drive it was making a horrible noise. i immediately drove it to the local mechanic which is in close proximity to my work. it was diagnosed by both that shop, and a kia dealership shop as having "connecting rod knock." i was advised not to drive it because it is unsafe. it is at risk of either a sudden stall, which could cause a crash or, a rod may be thrown out the side of the block, puncturing engine oil causing a fire. in addition, the repair is essentially a new engine, which costs over 10k. i have repeatedly sought remedy via kia corporation to no avail. kia has refused to fix this dangerous car despite there being a recall on this exact issue on the 2014 kia soul but, the loophole they are sticking with is that mine has the bigger engine. i've had this car about a year and a half, driven it just over 5,000 miles, have done regular oil changes and only done small town, light driving. the car has just over 64,347 miles on it. there has been media coverage about this exact issue that states kia has many more faulty vehicles that need recall status, souls being mentioned. that article is here: https://www.wsbtv.com/news/local/kia-recalls-another-192k-cars-due-risk-engine-fire/ajxphzfahrczzjcxmmvrw3dxpy/. i respectfully request nhtsa help in requiring that kia completely fix this manufacturing defect that has left this car useless and unsafe. it would be so greatly appreciated. thank you.

Was driving around 75mph on interstate when engine started knocking and smoking. engine locked up but was able to coast off interstate. upon further review by my self and a mechanic. we noticed no oil in car it was only 75miles over for a change. worst part is that car was just about paid off.

Tl* the contact owns a 2014 kia soul. the contact stated that while driving at approximately 65 mph, there was an abnormal clicking noise and dark gray smoke coming from under the hood. the contact mentioned that once the vehicle was pulled over and the hood was open the smoke extinguished independently. the vehicle was towed to an independent mechanic where they informed the contact that the vehicle was burning oil and the engine seized. the vehicle was then towed to courtesy kia of brandon (9205 e adamo dr, tampa, fl 33619) where they confirmed that the engine seized and it was not due to the catalytic converter. the vehicle was not repaired. the manufacturer was notified of the failure and confirmed that the failure was not because of the catalytic converter. the contact stated that the failure could be related to nhtsa campaign number: 19v120 (engine, engine and engine cooling). the approximate failure mileage was 103,052.

Tl* the contact owns a 2014 kia soul while driving a loud noise had occurred smoke and exhaust fumes were present the owner was concern the vehicle would stall. the contact stated that while driving approximately 45 mph a loud sound was heard coming from under the vehicle before smoke and exhaust fumes were present inside the cabin. the vehicle was driven to the home and parked. the cause of the failure was not determined. the local dealer roper kia (320 hodgon rd, joplin mo) and the manufacturer were notified of the failure. the contact was informed that the vin was not included in the nhtsa recall campaign number: 17v120000 (engine, engine cooling). the contact indicated that the vehicle had experienced the same failure listed in the recall. the failure mileage was 83,000.

The oil from the engine has been disappearing ever since the car got over 100k miles. it is currently at 116k and has zero oil but there is no leak and it doesn't smell like it is burning. the dealership says it is not covered under the recall and it will cost thousands to repair. this is exactly what is described in the recall notification i got last year though but the dealership said my particular engine is not covered under this recall even though it's the 1.6l specifically stated in the recall announcement.

Tl* the contact owns a 2014 kia soul. the contact stated that while driving at an unknown speed, the vehicle slowed and stopped without warning. the vehicle was pulled to the side of the roadway, turned off and failed to restart. the vehicle was towed to an independent mechanic who diagnosed that the catalytic converter overheated and damaged the engine. the vehicle was towed to the warner kia located at (501 7th st, parkersburg, wv 26101). the contact was informed that the vin was not included in nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 75,000.

I was with on the highway and noticed a noise that i hadn't heard before. i was about 40 miles from home so i headed towards home and as 8 was driving down the highway, the noise was gradually getting louder, i had no idea what it was, not one warning light came on. suddenly while going just over 60mph, my car stalled, would not restart. while cars zoomed past me going faster than i. i made my way to the side of the road, luckily avoiding getting hit. still no lights had come on until it stalled completely. i was thankful but shocked to hear the next day from my mechanic that a rod had come broke loose in my car and broke through the engine. that i had a car that needed a $6000+ new engine and that engine replacements for this car model and year are very hard to come by. i am disgusted.. i will never buy a kia again in my life. i called kia and asked them how could my car get this bad without any warning lights? they said they weren't sure, it should have. that certainly doesn't help me. i have a 6 year old car that is almost worthless. i still need to finish paying it off. ridiculous.

2014 kia soul with 2.0 engine (84,000 miles) suddenly started knocking then locked up going around 60 mph on the highway. this was so sudden that it caused the tires to squeal. if anyone had been behind me there is a great chance it would have caused an accident. then it unlocked and continued knocking. at no time did any lights come on such as the check engine or oil lights. i pulled off and had the vehicle towed. the dealership informed me that the engine would have to be replaced at a cost $6,000.00 which is close to the overall value of the vehicle. i am now facing a very difficult financial dilemma and hardship for something beyond my control.

I purchased a 2014 kia soul from doug smith autoplex on 11-19-2019. the car purchase included a 3 month/3,000 mile warranty i called in on 12-12-2019 to schedule an appointment with service to inspect a noise from the engine. the appointment was scheduled for 12-20-2019, i added a quart of oil to the engine. 12-20-2019, i went to the appointment. rick larsen test drove the car and filled the radiator fluid. rick told me to come back if the noise returned. rick did not run any diagnostic tests. the scheduled appointment was covered under the warranty offered at the time of purchase. 02-14-2020 i added another 1\2 quart oil and filled the windshield fluid. a noise returned to the engine on 02-20-2020. i called at 2pm on to schedule an appointment for service. the service department set the appointment for friday 02-21-2020. the engine seized with no warning lights ever coming on prior to it seizing 02-20-2020 evening on i-15 freeway southbound @5:40pm. the kia soul was immediately towed to the doug smith dealership by john's towing. i was accused by the sales mgr ed of doing a faulty job of an oil change and that the oil had run out all over the undercarriage. i was later told by the same sales mgr ed, that the seal on the oil plug and filter had never been broken.

Tl* the contact owns a 2014 kia soul. the contact stated that while driving at various speeds, the vehicle experienced oil consumption without warning. the vehicle was taken to russ darrow kia of madison located at (6525 odana rd, madison, wi 53719, where the vehicle was repaired under nhtsa campaign number: 19v120000 (engine, engine and engine cooling) however, the failure persisted. the manufacturer had not been notified of the failure. the vehicle was not repaired. the failure mileage was approximately 70,000. *ln

Tl* the contact owns a 2014 kia soul. the contact stated that while her boyfriend was driving 60 mph, the vehicle shuddered with the check engine warning light illuminated. a month after the initial failure, the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the head gasket and valves were replaced. the contact stated that while driving at 45 mph, the engine ceased with the check engine warning light illuminated. the vehicle was towed to chantz scott kia (929 e stone dr, kingsport, tn 37660), to be diagnosed. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and a case was filed. the failure mileage was approximately 110,534. *ln*jb*dt*jb

The vehicle shut off while i was driving, i had to push it off the road, the problem is a fuel leak, other kia souls are currently on recall for the same reason but this plus model isn’t so it’s sitting in my drive way while i pay over $400 a month for the vehicle ! recall this dangerous vehicle ! this is a defect in the kia/hyundai engines

3rd time check engine light went on in last several months. error code po5oa car taken to dealer for repair last 2 times most likely repair is reprogram pcm last time at dealer i was told the code was not acknowledged by kia and have seen numerous reports of the same reply with others online. since the check engine light can be an indicator of some serious issues i do not understand why it seems to be a non issue with the company about fixing the car computer error. 1)car was stationary when starting check engine light stayed on on 10/18/19 driving to dealer the light went off. dealer indicated completed ecu logic improvement and had po5oa tsb for this code. 26/dec/19 cold start engine light on dealer preformed diagnostic testing found history code and performed hard reset and rest adaptive values. 1/mar/20 while driving check engine light went on. went to autozone and have code po5oa again.

Error code po5oa car was taken in for 3rd time and this was the actual response from kia engineers bottom line they sold me an unfixable car advice 1: it is recommended to clean throttle body, upgrade pcm grounds, and preform cap discharge, however, unfortunately dtc po5oa is being researched and we do not have a resolution available at this time, there is not eta. please reset the engine adaptive values and return the vehicle back to the customer. 

While driving at speed limit, 75mph, the car starting losing power and started to shake, then it sped up again and leveled out. once i reached the nearest gas station, in park, it was shaking and rattling. i was able to get the car to my mechanic and upon his inspection, found a hole in the piston. i contacted the local kia dealership and was told they could replace the engine for $9000.00. i had informed that there may be a recall, so i asked the dealership and was told no. they did not ask for a vin or anything.

Tl* the contact owns a 2014 kia soul. the contact stated that while driving at approximately 65 mph the vehicle suddenly failed to accelerate before stalling. the dealer diagnosed a faulty engine needing replacement. there were no consequences. the contact indicated that while driving the vehicle suddenly would not accelerate before stalling. after stalling the check engine light illuminated and was flashing. the vehicle was towed to the local dealer courtesy kia of brandon (9205 e. adamo dr. tampa fl) where it was diagnosed that the engine was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure. the contact indicated that the catalytic converter and oil pan was previously replaced but approximately 1,000 miles later the failure occurred. the failure mileage was 91,000.

After multiple attempts at the shop, the kia has been burning oil. there is no smoke or leaks. a compression test was not done at the original inspection of the car, and there is no oil in the car after about 500 miles. this engine has been burning oil since 85000 miles and there is "nothing" that kia can do for our issue. thus, in line with other complaints about this issue there should be something done for the engine replacement. this is a known issue for the other engines, but the 2.0l engine is not under recall....yet. this is a very serious issue and a general consumer should not have to monitor oil consumption of an engine at 60-80k miles. there is something wrong with the engines and it could be a real concern for safety.

My daughter was driving her 2014 kia soul and suddenly it decelerated without warning. it also started making a clanking noise so she parked it immediately. no engine or warning lights, just running badly. we had it towed to a repair shop and was informed that the noise was piston rattling around and that the motor was pretty much shot. this made no sense as we have always kept up with oil changes and it only has around 87,000 miles on it. we sought a solution with kia and was told because she was a second owner that the warranty was no good after 60,000 miles. of course there is no recall for her 2.0 l motor. i am shocked that so many people have had similar complaints and yet kia gets away with no responsibility. we are looking at $ 8,000 for another motor or buying a new car. neither is a viable option, this car was supposed to last longer than this. something isn't right

I went to accelerate after a stop and the car started to go when all of the sudden there was a total loss of power and the entire car shut down. there was no indication that anything was wrong.there were no indication warning lights to indicate a problem. only when the car stalled did they all flash. i pulled to the shoulder and restarted the car. it made a horrible clattering noise and had very little power. i utilized the manual shifting feature and that helped reduce the noise, but it would get louder as the engine rpms increased. the dealership said there was no oil in the motor, yet it was checked prior to driving and there was oil on the dip stick. the car has about 107,000 miles and needs a total engine replacement. only after the incident occurred did we see this is a known problem with this make and model of car.

My car while driving on 65 hospital curve - louisville ky- dangerous spot- the car slowed right down and a loud knocking noise came from under the hood - engine - i was forced to pull off next exit and park. i had changed my oil 5-6 weeks prior. i contacted kia customer service they said there was nothing they could do. after leaving a bad review - they offered to diagnose it - but wouldn’t pay for it to be fixed - it only has just over 80k on it and i have only driven 27 k in 2-3 yrs

Thursday i had a check engine light come on and called kia service and they said as long as engine light is not flashing i will be ok to drive it so they scheduled my appt. for the following monday. saturday i was driving 45mph on a busy road and my car starting making ticking noise & lost power and steering. i smelled a chemical smell similar to gasoline. i had my oil changed every 3000 miles for the life of this car. connecting rod cap to piston rod came out of my engine. my kia is @ dealership waiting for consumer affairs process. dist.mgr has already declined repair. now waiting for escalation dept to contact me. its now been 19 days. my kia is a 2014 with the 2.0 engine. my son has a photo of the cap sticking out of the engine.(i will try to upload once i get it.) why does the recall for the engine not pertain to all engines when the same problems are happening? and why has kia not sent everyone letters notifying of the recall especially when a crash or engine fire is possible? is this safe and acceptable when human life is at risk? or do we wait for the first person to die?

Regarding nhtsa campaign #19v120000, i reported to kia that my vehicle is excessively burning oil, they've advised me my vin doesn't apply to this particular recall. in between oil changes i'm adding 5qts of oil because the oil is just mia. there's no leakage and no smoke from the vehicle. although i’m losing oil there is no warning light to advise of any issue. i can generally detect i’m low on oil when vehicle is sluggish on an incline, upon checking the dip stick has no oil. as a precautionary measure i'm requesting that my vin number be added to the current recall. last oil change was 01/03/2020; i just purchased a 5 quart container 02/15/2020 and had to add 2 quarts. my daily driving consists of about 16 miles a day; drive my daughter to school and myself to work, local. too many complaints pertain to this very issue, how much longer please?

Took my car in to have oil changed before it was even due and it didn’t even register in the oil dipstick. they changed oil i checked it about 2 weeks later and it was half full, later the next day i checked it and said it was low. i have no oil leaks, so itnis brining oil for no reason. taking to mechanic this week

Engine burning oil. no signs of leakage or "blue smoke". usually have to put in between 3 and 5 quarts of oil between oil changes. kia won't fix the problem, even though there have been many other complaints about this issue. i bought the car used, didn't know it had an issue. oil got dangerously low within 30 days of owning the car. that's when i found out it was burning oil. it has 11,0000 miles on it as of this compliant. issues started for me at around 100,000 miles. when i took the car into the kia dealer, they said that the previous owner had brought it in to have an oil consumption test done. kia dealer said engine needs to be replaced.

Vehicle stall on the highway, it was later determined that the engine blew a piston . this all happened on this vehicle at 21,000 miles. leaving my young daughter stranded on the highway alone at night . after further investigation found out there has been recalls on this make and model for catalytic converters overheating and causing piston problems in the engine . after reading many complaints online for the very same reason more models of kia should be recalled

Kia soul 2014 vehicle head lights flick and burn out continuously and beam lights burn out, even after replacing bulbs.

While driving on the interstate at highway speed. approx 70-75 mph. the engine made a rattling noise and suddenly lost power. was able to coast to side of interstate and get off the road. car was towed and checked by mechanic. complete engine failure and rod thrown through bottom of engine. car was well maintained with regular oil changes. no warning lights ever came on. car to this point was always very reliable and never had any issues.

I heard a knocking noise in my engine (66k). i had just changed the oil 4 months ago and was due for an “oil change “so calmly i went to check my engine and i was met with an unwelcome surprise, my engine was abnormally low on oil. i never had any inclination oil was leaving as i had no trace of leaks and my oil light never came on initially i thought maybe i could just put some more oil and take it to get the oil changed and the issue would be over. i was told by firestone, i should take to the dealer to get checked since it might still be under warranty. i did drive the car home and then to the dealer because i now had fresh oil and should be able to have the issue remedied. it took the dealer over a week to hear back from the tech line, with me calling constantly to get an update. only to be told there is nothing covered because i have fresh oil in my engine. it would cost me $5,600 to replace the engine.i was left with no recourse, since i cannot trade, but to have the engine replaced at my own expense. i started to do research and learned the class action lawsuit for the gdi motors failing due to faulty rods. i discovered, my rods were shot and eventually as i was driving to the mechanic to have the new engine installed, something seemed to have shot through my oil pan causing a hole in oil and total engine failure, on the highway. at this point, i had to call a tow truck and endured safety hazards on the highway. i initially saw no point in having towed to the shop for almost 30 miles because that was the best deal, i could find to install the engine i bought. i also found out i had to have my clutch replaced. this whole scenario caused me a great deal of stress, worry, and financial trouble. i ended up paying close to $2,800 to have a used gdi engine installed.

Driving the vehicle on the highway at 65 mph, there was a loud bang in the engine compartment followed by a loss of power. as the vehicle slowed, the check engine light illuminated, followed by the oil light illuminating. brought the vehicle to a stop on the shoulder and smoke filled the vehicle. flames coming from the engine compartment were extinguished with a fire extinguisher. there was a trail of oil behind the car with some pooling underneath. the vehicle was towed to our local dealership for examination: "found broken rod punched hole in block causing oil leak. oil got on exhaust causing fire. need to replace lockblock and several other components that caught fire or damaged." repair estimate with used engine ~$8000. i declined repairs at this time based on research of this problem. this vehicle has the 2.0l engine and thus was not covered under recall #19v-120.

Car was brought in for sc176 (recall to fix issues with catalytic converter causing fires). car was fine when i brought it in. no errors, etc. one day after recall was performed, mil light came on. brought car back to same dealer. dealer said the catalytic converter needs to be replaced, which is the entire purpose of the recall, but was no longer eligible for this service. the software update that was applied caused the car to detect the catalytic converter is indeed bad, but now that the dealer has "completed" the recall, they have washed their hands of the safety issue. they have eroded any trust of bringing a car in for a safety recall in the future. i was instructed to call corporate, which has been deliberately unhelpful and seems as if they are trying to avoid the problem. the dealer also said i am not the first customer to have the exact same experience with this recall.

Car is going through all of its oil. goes through approximately 1qt every 1,500 miles. when i first came across this problem the car was making a loud knocking sound, took it to the dealer and there was approx 1 quart of oil in the car. i only drove about 3,000 miles since the last full synthetic oil change. the dealership is telling me this isn’t excessive and it is completely normal. i can only drive 1,500 miles until the oil is no longer showing on the dip stick. currently still working with the dealership to prove there is a problem with these engines. i got a oil change approx 250 miles ago and have to drive 1,000 total and they will examine the car again.

On january 20, 2020 i was driving at about 50 mph on el mirage rd when suddenly the car lost power. i noticed the speed drop and tried pressing the gas to gain power and speed again then i heard a loud pop. i looked in my rearview mirror and there were huge flames and oil splattered on the back window. i quickly got out of my car and the flames in the back were still there but dying down and there was something on fire under the car. i had to use a bottle of juice to put out the fire underneath the car. if i didn't have that juice i'm almost positive the whole car would have caught on fire. i started doing research and saw that kia soul 2014 had a recall because of the catalytic converter overheating causing the piston rods to break and puncture the engine block causing an oil leak onto the hot exhaust system which causes a fire. the recall number is sc155. this recall supersedes campaigns 14v-332 and 15v-736. i had taken my kia soul to get a new catalytic converter based off the first recall in november. they must have put another faulty catalytic converter in because this should not have happened. i got the car towed to the rally kia dealership in palmdale, california and it is currently still there. they took 2 days to give me a response on if the car would get fixed with the recall again. they said multiple mechanics had to check it out to see what happened. they said it happened because i didn't put oil in the car which cause a piston rod to break and puncture the engine block, causing an oil leak which cause the fire. they are trying to blame it on me and charge me $6,000 to fix the car. the car caught on fire. i had just put oil in it the night before hence the oil splatter on the back windshield. and the way they described the piston rod breaking and the oil leak is exactly how it is described in the recall. they should be fixing my car with the recall.

Recall campaign 19v120000 for overheating catalytic converters was performed by chantilly ourisman kia in march of 2019. i believe that the catalytic converter was not properly inspected and should have been replaced during recall repairs. my vehicle is now disabled with a bad catalytic converter as of january 23, 2020. how can i find out if the recall repair was properly done?

In may of 2019, my car experienced engine knocking. we brought it in to get an oil change, the knocking stopped and one day a couple of weeks later while driving down the highway at 60 mph, the engine threw a rod. after having it towed back to our house, the tow guy told us the engine was completely out of oil. that would have been impossible seeing as we had just gotten an oil change. we were moving the following week and had the car towed to our new house an hour away where my kia soul has been sitting for the past 8 months. after doing some research and fighting with kia consumers, kia is refusing to replace my engine that they failed to include in the 2018-19 recall on engines that were failing due to this exact problem. i purchased this car used in 2016 and still owe just over $10,000. the quotes i’ve gotten from mechanics around me have been close to $8,000 for a used engine and installment. i’m unable and refuse to purchase a new engine for a car that isn’t worth more than $5,000 and i’m at a loss as to what to do. i cannot trade it in due to me being so upside down on my loan, i’d really rather not voluntarily repo it and i want to demand kia fix the problem they failed to fix a year ago.

My car started burning oil so fast i had to get a oil change in just 2 weeks after getting one. there was no oil leak, and the car did not overheat. there was no exhaust smoke. if there was it was barely noticeable. a mechanic determined one of the pistons was damaged and could lead to damage to my engine block. i called a kia dealership to see about recalls on my vehicle and they said all of mine were up to date i did more digging and found a recal (number (19v120000) and it matched perfectly with what my mechanic said was happening to my car. they went by my vin number and said there were no recalls on my car. my car will not keep oil for very long. a regular 7,000 mile oil change only lasts 2 weeks. i use full synthetic high mileage penzoil.

Headlights intermittent then go out. there are multiple technical bulletins on headlights. lost left headlight because connectors were made of substandard material. the socked melted. dealer wanted $800.00 to replace the headlight. parts and time to do it myself was about $100.00. i do not understand why loosing headlights due to a known issue is a hard call to turn into a recall. on my way in to work this morning my right headlight went out making it 2 for 2. headlights are a serious safety issue when it is dark. with one light out is is hard to see, in this case, the right of the road on the winding mountain road i travel in to my office. this starts as intermittent and eventually burns the connector sockets. you can do better.

After receiving the recall notification, i took my 2014 kia soul into the kia dealership to have recall repairs completed on 07/29/2019. the catalytic overheating protection engine control unit logic was upgraded; however, the check engine light came on a few days later indicating a problem with the catalytic converter. local repair shop informed me that kia should have completely replaced the catalytic converter under the recall. i have been attempting to resolve the issue with the kia dealership and their corporate customer service department. but i've received nothing but the runaround (waiting on the dealership to respond to an email from corporate customer service department) for almost two months. meanwhile, the engine continues to misfire and the car experiences a severe loss of power whenever accelerating.

January 10th, 2020 my 2014 kia soul + lost power in acceleration while the vehicle was in motion. the vehicles dash lights only had the check engine, battery and oil light on. the vehicles temperature guage stayed consistently in the middle position at 50%. i had the vehicle towed to my local mechanic. my mechanic explained that the engine had locked up. he also noted the engine had no oil and the oil pan was dry... this is impossible. i change my oil religiously every three thousand miles. how is there no oil in the vehicle when i change it regularly? the vehicle only has 117,171 miles. the vehicle was not leaking oil. my driveway, where the vehicle is parked, has no signs of oil leaking. the area where i had the vehicle come to a rolling stop after it broken down, had no signs of oil on the ground. i notice that there are similar complaints on this website that are identical to mine. please investigate. vehicles that are only 6 years old should not have their engines lock up.

In october 2019, my car lost power and after getting it to karp kia im rockville centre ny after much hassle karp kia replaced the catalytic converter. two days after i picked up my car i had my oil changed at jiffy lube. 3 days after the oil change, there was no oil in my car and the battery was dead. after i took the car back to the dealer and told them that the problem was exactly the same as the recall, they would not fix it because the engine is not a 1.6 but a 2.0 it is not covered under the recall. i have 59000 miles on the car. i saw where 2.0 engines on other kia models were added to the recall but not the soul. i also see other complaints on this website that are the same as mine. please investigate and consider our complaints before someone dies. fyi, i still have more than $10000 left on my car note.

In march of 2017, engine failed and lost power while doing 50mph at 78k miles on the car. was told by dean mccrary kia of mobile, al that a rod bearing was knocking and engine locking up. i was current on all oil changes and maintenance, unfortunately i did not fall under the 100k mile warranty because the vehicle had 500 miles on it when i purchased and i wasn't considered the original owner. after a month of back and forth with kia customer service was told that kia engineers inspected it and found that piston rod broke and punctured the block and metal shavings were found in the oil pan. kia finally said that they would "goodwill" the cost of the engine and reimburse the month that i was in a rental car, but that i would have to pay the $1040 in labor charges for engine replacement. i was also told that if the engine problem was ever recalled, i would be reimbursed for the labor charges. immediately after the new engine was put in, i got a check engine light for p0420. back to dean mcrary and they replaced the catalytic converter. i was temporarily happy yesterday to see a recall on the cat converter from april 2019 that showed it would cause the same engine problem. called kia customer service to see if i could be reimbursed the labor fees and was told that they would not that it is a totally different problem. my exact engine that failed was recalled by hyundai and for other models of kia's. i'm still dumbfounded that i have to eat this labor cost and don't know where to turn to. i have all the paperwork to show what happened for both the engine and the catalytic converter.

Headlight connector has slightly overheated and must be replaced because of slight deformity. headlight works intermittently at times while driving, sometimes not at all. kia is aware of this issue but will not repair without charging a fee for vehicles out of warranty. these vehicles should be recalled and repaired with no cost to consumer, due to the fact that some are failing within the specified warranty.

Car is losing oil. right at about the 3 month mark for it's next scheduled oil change, the check engine light will come on. this happened 3 months ago (october 2019) and i immediately changed oil. just happened again a couple days ago right before it should be changed again. when checking the dipstick, there is no oil on it at all. it has dropped below any measurable amount. the car is garage kept with zero signs on leaking oil. i have not noticed any burning smells or smoke issues. the check engine light came on while driving on a city street less than a mile from home.

My particular model of kia soul is not recalled under nhtsa campaign number 19v120000, however, i have had the catalytic converter replaced two times already and will most likely have to have it replaced a third time due the converter "internally melting." it's my understanding that model with the 1.6l engine has been recalled but the model with the 2.0l engine has not. the catalytic converters are failing just outside the warranty of 12k miles around the 15k mile mark each time. every time the converter starts to fail, i'm not able to get enough power out of the engine to accelerate properly and have almost been in several accidents because of this. i've seen multiple other owners complain on forums about the same failure. i'm sure we would all like to see the additional vehicle models added to the recall.

Losing oil . no signs of leaks or cracks. routine oil changes are done on it since ive owned it... it has bucked a cpl times for me when coming up to a stop. dealership tells me they cant do anything until i get a check engine light

Check engine light keeps coming on code is po50a cold start idle air control system performance this had been going on sense oct

I started hearing a rattling noise in my engine, i stopped to check my oil and it was extremely low. i changed my oil and oil filter then 2 days later i started hearing a metal on metal noise only when i started the car. i checked the oil again and it was low. my kia soul is a 2.0l engine, but the 1.6l engine had a similar recall. low oil pressure light and sometimes the check engine will come on. my kia has no signs of oil leaks but i've had to top off my oil too frequently

Everytime i fill up my gas tank my fuel meter will go below empty and will blink that i am out of gas. after about a day or so it will go back to normal. this has happened since i bought he car. i have talked to a few other kia soul owners and they all have the same exact issue. i am wondering if this is getting looked into and investigated.

I had the original 2.0l engine throw a rod even though i stayed up with its routine maintenance schedule. so i replaced it with a used motor that had 30000 less mi on it than the 65000 the original motor had on it. on the second motor the 1st piston disintigrated and fell into the oil pan. this was proceded by a ticking sound and eventually turned into a loud knocking sound and a intermediate loss in power, like a partially clogged catalytic converter. i highly recommend an investigation into the 2.0l engine as it is doing the exact same thing as the 1.6l engine was doing.

My car is losing oil somewhere. checked no leaks. oil changed regularly and on time. oil dip stick shows one quart low refilled. drove car approximately 6 miles and light started flashing quickly. parked checked oil and is once again low. no burnt oil smell but it has to be going somewhere.

The headlight bulb connector has melted on the driver side and headlight no longer turns on. passenger side still works but will need to get replaces asap.

Tl* the contact owns a 2014 kia soul. while driving 50 mph on the freeway. the engine made a weird knocking noise and the vehicle slowed down. the contact smelled a burning odor, pulled off the highway, and had the vehicle towed to sunset kia (3401 auburn way n, auburn, wa 98002, (855) 474-9626). the vehicle was included in nhtsa campaign number: 19v120000 (engine and engine cooling). the dealer diagnosed the vehicle and stated that the cause was not directly related to the recall because their scanner was not reading the catalytic converter code being damaged. because of this, the dealer refused to repair the vehicle per the recall. the manufacturer provided a case number, but stated that the final decision would have to be made by the district parts manager. the failure mileage was 87,500.

Loud clacking noise and lost of power ## vin passed ## kia soul 2014 ##

I purchased this car used in feb 2019. in nov/dec it began to lose power when driving and the engine light came on. i took it to several shops and it was finally diagnosed as a clogged catalytic converter. the engine is the 2.0 gdi. it seems that it's a common problem with these cars. i would like an investigation to add the 2.0 engines to the 1.6 engine recall.

Tl* the contact owns a 2014 kia soul. the contact stated that the vehicle was included in nhtsa campaign number: 19v120000 (engine, engine and engine cooling); however, the failure continued after the recall was remedied. while driving various speeds, the oil and check engine indicators illuminated. the contact took the vehicle back to archer kia (11614 southwest fwy, houston, tx 77031, (888) 879-5194) and was informed that oil had been burning inside the engine. the manufacturer had not been notified of the failure. the vehicle was not repaired. the failure mileage was 70,000.

Been getting regular oil changes on track. and on time. last 2 oil changes i been noticing oil levels dropping low after 1000 to 1500 miles driven. no leaks no burning smell. engine would be burning the oil. twice kia never noticed anything wrong. now driving down highway engine light came on. heard klacking aound and slowed down. car lost acceleration for 5 minutes. after pulling out the highway it started sputtering acting like it was going to stall out like it had low oil. again it was low. added oil. this was after 800 miles driving. still no leaks. towed it to kia garden grove california. they said i needed new engine. oil filter had metal shavings said it sould be already in engine. quoted me 12k. car is 2014 and has 115k miles. it's worth 6k. looking at everyone's else co plained you can clearly see an oil engine problem that might produce fires or engine breaking. possible lubrication issue around 75k miles and on. there should be a recall on the engine

My car has started to fail on the highway which i need to drive on daily. the engine is sluggish and gets no power past 3000 rpms. i have gotten regular maintenance on this car and feel that a new catalytic converter is not something i should have to buy when i have only had this car for 90990 miles or so.

Kia soul all of sudden had engine light on and acceleration started to decrease for 5 minutes. car then went back to normal but engine had klanking sound. after slowing down off highway, clacking sound was louder and engine started to sputter and stall out. when car turned on it engine had loud clangs. once towed to dealer, dealer said metal shavings was found in oil filter and required a new engine be installed for 12k. this happened at 115,000 miles just outside the powertrain warrenty

Having problems with the throttle body i first went to the dealership and the suggested that i clean it it was done twice as of today the light still comes on. the service department stated several people have been calling and complaining about this problem. in my years of owning a vehicle i have never had problems with a throttle body i figure the way this car idling goes it has a lot to do with it because it’s not a stick shift but drives like one also this is a very expensive service and it’s happening after the warranty which or should i be surprised but overall i think this issue should be looked at and examined to make this car more better (yes more better) when the car is staring for the first time it isles up very loud then calms down after each start afterwards it drives slower and the performance changes now it seemed so strange cause out of all the vehicles i’ve owned i’ve never had this problems plus it’s not a hot rod.

Tl* the contact owns a 2014 kia soul. when the vehicle was in use, the rpms accelerated to 4 without warning up 48.897 miles. the contact also noticed an abnormal fuel odor coming from the ventilation inside the vehicle. the vehicle was taken to bill doraty kia (2925 medina rd, medina, oh 44256, (888) 628-4559), but was not diagnosed or repaired. the failure recurred multiple times. the manufacturer was not made aware of the failure. the contact referenced nhtsa campaign number: 15v123000 (vehicle speed control). the failure mileage was approximately 48,000.*dt *tr *bf

On 05/07/2019, i took my car to joe myers kia for a repair in regards to safety recall sc176. my catalytic converter was replaced and my car was returned to me on 05/13/2019. according to safety recall sc176 bullet 4, this recall was to prevent excessive exhaust temperatures, which could cause damage to the piston connection rod. damage to this rod could puncture the engine block, allowing oil to escape and potentially contact a hot exhaust surface. weeks after my car was repairs i noticed that my car was now burning oil at an excessive rate, and i was now replacing oil every 1,000 to 1500 miles. this issue continued from june through october. i had the car examined for oil leaks, but none could be found. after my 10/06/2019 oil and general service, it was suggested that there's a chance that oil was getting into the engine block. on 12/05/2019, my engine began to misfire and knock loudly while traveling on the highway at 70 mph. after getting the car off of the highway and into a gas station i checked the dip stick. it indicated that the engine did not have any oil in it, but the oil light never came on. i also had an oil service in october and had not done much driving since then. on 12/07/19 i towed my car to my mechanic and after examination informed me that pistons 3 and 4 were misfiring and were damaged. i contacted joe myers kia, as they were the ones that recently repaired my car under recall sc176, and was instructed to bring the car to the nearest kia dealership for examination. on 12/10/19 i towed the car to fredy kia for an engine diagnosis and following day i received a call notifying me that my 1.6l engine threw a piston rod and i would have to get the engine replaced. the soul only has 109,775 miles on it, is serviced regularly, and barely averages over 12,000 miles annually.

My kia soul has the 2.0 l engine which has ran great until 4 months ago. i starting hearing lifter noises like when you get bad gasoline. then on the highway, it starting losing power and finally, the engine quit. now mechanic says repairs will be $2100 or more if entire engine is needed. i do have around 188000 miles on the engine.

My 2014 kia soul exclaim would not shift gears causing deceleration. i took my car to karp kia where i purchased it. it took karp kia 1 week to replace the catalytic converter. 3 weeks later i brought my car back to the dealer because oil was not staying in the car but leaking onto the engine. karp kia will not honor my warranty nor my extended warranty because i can't get all of my maintenance records despite the engine recall. i bought the car in 2017 and the car has less than 60000 miles and needs a new engine. i am legally disabled and trying to find a way to make them honor the recall/warranty that they want me to pay for because i don't have all of my oil change receipts. please help me.

I have a 2014 kia soul plus and the catalytic converter seems to have failed and has began to cause engine damage. the dealership did not point to the converter but only said that my engine needed replaced. on second and third opinions, it has been determined that it was in fact my catalytic converter. kia needs to take responsibility for this issue and recall the 2.0l catalytic convert just as they did the 1.6l.

Tl* the contact owns a 2014 kia soul. while driving approximately 55 mph, the vehicle stalled and the check engine warning indicator illuminated. the contact coasted the vehicle to the shoulder, waited a few minutes until the engine cooled off, and drove to the residence. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 132,000.

I was drink to work going 30 mph when the oil light came on and i checked it out and there was no oil in it. dealer was not called, but i get oil changes regularly and i’m schooled there’s no oil in my car.

We change our oil regularly with the same shop for years. we noticed the oil light started appearing faster than usual and well under the 3000 mile sticker. we had to change the oil 3 times in one month. the second time we asked them to check for leaks or filter. they said there was no leak and filter was clean. we took ut to an auto shop and was told it was the engine. specifically the piston and he recommended a while new engine. was completely shocked. we just had the car inspected last month with no problems. please help if possible. we have an appointment with the dealership tomorrow and bought vehicle 3 and a half years ago. we are worried they won't fix it. it only has 92225 miles on it.

No incident yet, but vehicle burns at least a quart of oil per week. the car has just over 80,000 miles.

While driving my 2014 kia soul on a country road, without warning, a knocking sound began. i pulled over and called my husband, who prompted me to check the oil. i had never missed an oil change, there were no leaks, no smoking and everything was tight and clean. i was shocked to find there was no oil at all. the oil light had never come on. i called the dealership and they prompted me to add oil and bring it in immediately. it died near the corner of the dealership and was pushed into the service center where i was told it needed a new engine.

Tl* the contact owns a 2014 kia soul. while driving approximately 55 mph, flames were present under the hood of the vehicle. after stopping the vehicle, the fire department was called to the scene and extinguished the flames. the cause of the failure was not determined. a fire report and a police report were filed. the manufacturer was notified of the failure. the local dealer was not notified of the failure. the failure mileage was 85,000.

Tl* the contact owns a 2014 kia soul. while driving 15 mph, the vehicle hesitated and stalled in the middle of the road. multiple warning indicators illuminated on the instrument panel. the vehicle was able to restart, but the failure recurred while driving home. the vehicle was taken to an independent mechanic who diagnosed that there was an internal engine failure. the vehicle was not diagnosed or repaired by a dealer. the manufacturer was not notified. the failure mileage was 65,000.

I get regular oil changes on my car. had one done 30 days ago. found out this morning the car was without oil but showed no signs of a leak, fumes, burning of oil. nothing!!! was doing 55 mph on the highway when it simply died. the gas peddle tightened up and the car turned off. no warning lights. upon starting it i noticed a baseball card in the wheel of a bike noise. i thought my belt was going bad. not the case. after stalling out on the highway i had to have it towed to a shop. they diagnosed that there is a destroyed bearing in the engine due to it loosing all of its oil. they told me that a fire could have happened due to this issue. they have informed me i need a new engine and the car is not drive-able. i just bought it 7 months ago. the warranty is up. and i’m going to make payments on a car i can’t drive. 2014 kia soul with a 2.0 engine.

I have a 2014 kia soul. i am having an issue with the exterior lights. while driving, whether on highway doing 70 mph or in the city doing 10 to 45 mph. the lights go out for 30 seconds will flick back on and do this repeatedly several times. no check engine or other lights are illuminated. it happens more often when using my blinker signals. this has become dangerous. driving with my newborn baby in car and this happened almost causing a severe accident. i have been pulled over as well due to this issue. it has gotten to the point i do not feel safe driving at night time which causes several issues. why is there no recall on this issue? this started after taking my vehicle in to fix two recalls a few months ago and has continued.

Vehicle rendered inoperable due to a thrown rod. engine connecting rod failure. vehicle was in motion at approximately 55 mph and without warning popped and failed. the vehicle wouldn't run correctly afterward and required a tow.

Driving down the highway when oil light started flickering out of nowhere. i exited the next exit about a 1/4 mile.turned down a street and went over a speed bump and car died. so tried to start up nothing happens. . next day towed it to dealer they said they reset battery and started up the engine was knocking sounded like a broken connecting rod which is an issue with all kias. he said the engines connecting rods are breaking and puncturing the engines causing fires. i told him i just got a oil change 3200 miles ago and checked it last week cause i just got married and traveled out of town. the dealers wont touch it now for recall because it's a 2.0 liter so now i have a car that i pay for that doesnt run. i pick my children up in this vehicle and they could have been injured is the scary part.

While driving our 2014 kia soul plus on a highway the car started making a loud tapping/knocking sound. within a half mile the sound became much louder and worse. no warning lights came on. we pulled off an exit. we checked the oil. nothing registered on dipstick. we put 2 quarts in and it registered. when oil cap was removed it was steaming/smoking and there was burnt oil on cap. after restarting the engine and idling for a few minutes the check engine light finally came on. it was now after 9:00pm so nothing was open. we had to spend the night as we were stranded out of state. the next morning we got the car to the nearest kia dealership. we were told the engine was blown and we’d need a new engine. it was no longer under warranty. the car was only 5 years old and had 68288 miles on it. we had no good choice but to purchase a new car and trade the blown engine as we were stranded out of state. (we were quoted around $6,000+ and a couple weeks for a new engine.) the engine oil had been checked and topped off before leaving on this trip. we put approximately 1,000 miles on the car on this trip. i have receipts. our cars 2.0 engine was not part of the recent recall. however that is exactly what happened to our car and should be recalled. we were very frightened and extremely fortunate we were able to pull off the highway safely and there was no engine fire.

The engine died with no warning on the highway. had to be towed to mechanic, where they found there was no oil in the engine, but no oil leak. must now replace entire engine or buy a new car. car has had regular oil changes (died on a thursday, next oil change had been scheduled for saturday) and an extra quart of oil was added 2 weeks prior to engine failure due to low oil levels (we chalked this up to extra driving for vacation). mechanic found no leak at previous oil changes. as stated by other owners with this problem, it seems like something in the engine is malfunctioning causing oil to burn off and the engine to overheat and die. the car was very hot/burn smelling when i got it off the road, to the point where i was afraid to sit in it for fear of explosion. my mechanic agrees this is a kia malfunction and has agreed to keep my engine in storage for further claim investigation. as kia has a history or catching fire, i believe this issue is worthy of an investigation and recall. please help!

Tl* the contact owns a 2014 kia soul. while driving approximately 5 mph, the vehicle stalled and the check engine and check oil warning indicators illuminated. the vehicle was not able to restart and was towed to an independent mechanic. royal kia of tucson (4333 e speedway blvd, tucson, az 85712, (520) 477-0569) was contacted and stated that there were no recalls on the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 117,000.

Every time i start my car, there is a loud knocking sound coming from the engine. there is also an oil leak, and my oil light came on 3,000 miles before i was due for an oil change. the knocking will subside, but come back in spurts as i am driving.

Tl* the contact owned a 2014 kia soul. while driving 70 mph, the vehicle stalled and the check engine indicator illuminated. the vehicle was pulled over to the side of the road and black smoke appeared under the hood. the vehicle caught fire. the contact was not sure if police and/or fire reports were filed. there were no injuries. the local fire department extinguished the fire. the vin was included in nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the vehicle was towed to a local tow yard where it was considered a total loss. the vehicle was currently being towed to the insurance company lot for diagnostic testing. the dealer was not contacted. the manufacturer was made aware of the failure. the failure mileage was approximately 95,000.

I own a 2014 kia soul + model. today while i was driving around 35 mph down a local city street, i started to lose power in traffic. i thought i had some bad gas or something. about a minute or two later, the oil light illuminated. i got a little nervous while driving, so i threw on my hazard lights. i was about a 1/4 mile from the nearest service station (the closest place to evaluate the situation). i proceeded cautiously, driving around 15 mph, to the service station when i started to hear a tapping sound. i became overly concerned then. i made it to the service station, popped the hood, and checked the dip stick. the oil appeared to be at the proper level. just to be on the safe side, i purchased a quart of oil and poured half of the quart into the car. i got back into the car and started it up. it was still tapping. i was located about a mile and a half from kia atlanta south. so i decided to try to drive to the dealership. upon pulling out of the service station’s parking lot, my car stalled then shut down. the battery light and other service lights popped on. i coasted you the side of the road and called roadside assistant. my kia soul has approximately 75,553 miles on it. i get my oil changed regularly. i was confused as to why my car was malfunctioning like this. there no signs of smoke or anything. my car just stopped. i had to wait 2.5 hours on a tow truck. the guy towed my car to kia atlanta south in jonesboro, georgia. the service department was closed. i have to wait until in the morning to find out what’s going on. while waiting for the towed, i discovered that there were many cases similar to my current situation. it’s strange that there are many others feeling my pain. now, i’m awaiting on the dealership’s verdict.

While driving at night headlights will sometimes turn off for a second or 2, and also go off majority of times when using turn signals. this has been happening for a year now.the car has been to the kia dealership 2 times for this but no correction even attempted. problem occurred on city street while turning.

I just purchased a 2014 kia soul exclaim and it is in perfect condition until i started hearing knocking noise coming out of the engine. i pulled on the side of the road and called towing company to get it towed to closet kia dealership, i was told it wasn't under a recall and that the other kia soul(base) is the one under the recall. which i have to pay around 10k to get it fixed! with a new engine. car is well taken care of and that issue just came out from nowhere. i strongly believe that nhtsa recall campaign number 19v120000(engine) catalytic converter temperature should be applied to the 2014 kia soul plus.

My kia soul is having identical issues to nhtsa campaign number 19v120000 which led to recall sc176 by kia which only covered the 1.6l models, not the 2.0l which is the vehicle i drive. i experienced a loss of power and loud knocking type sound while driving. i was traveling approximately 30-35 m/h on a city street. i did not notice a check engine or oil light during this event. i checked my oil level and i had no oil showing on the dip stick. i filled the oil reservoir with the correct oil type and drove home less than a mile. the vehicle would not accelerate as normal. no smoke was noticed coming from the engine. i contacted kia customer service and was given a case number (13392784), and directed to bring the vehicle into the dealership for a diagnostics check. a similar incident occurred one other time where the engine again burned all of the oil, with no signs of a leak on with the engine of the ground where the car is parked. the oil has been monitored regularly since this first incident. the oil has been changed on several occasions and no oil leaks has been noticed. from my research into this issue these symptoms line up with what the affected vehicles experienced before they were recalled. the loss of power, engine noise and shifting difficulties first occurred on october 13, 2019. i asking this case be looked into and see if the scope of the recall did not cover all vehicles potentially at risk. the milage is approximately 74,000 miles.

Tl* the contact owns a 2014 kia soul. while driving various speeds, the vehicle hesitated to accelerate, stalled, and a burning odor was noticed from the engine. also, the check engine indicator illuminated and the brake pedal traveled to the floorboard while attempting to stop. the vehicle was taken to an unknown dealer who was unable to determine the cause of the failures. the brakes were replaced, but the failures continued and eventually the engine would no longer start. the cause of the engine failure was not determined. the manufacturer was notified of the failures and provided case number: 13377834. the failure mileage was 20,000. the vin was unknown.

2014 kia soul redzone edition, the headlight will turn completely off for around 15 seconds and come back on. they will also flicker when trying to use the turn signal. this is very dangerous especially if you happen to be on a busy freeway and can't stop. kia says they will not process under warranty if car is over 5 years and 60k miles. they need to have a recall on this, tons of people are having this happen to them with the 2014 kia souls.

Tl* the contact owns a 2014 kia soul. the contact stated that the headlights flickered. the contact took the vehicle to an independent mechanic where it was diagnosed that the wiring harness area overheated and melted the plastic cover for the wires, which caused the wires to flicker. the vehicle was not repaired. the manufacturer was not contacted. the vehicle was not taken to a dealer. the vin was not available. the approximate failure mileage was 80,000.

Tl* the contact owns a 2014 kia soul. while driving 45 mph, the vehicle decelerated and the temperature gauge increased. the contact stated that the check engine indicator illuminated. the vehicle was not diagnosed or repaired. the contact took the vehicle to bev smith kia (5655 us-1, fort pierce, fl 34982, (772) 465-8589) on april 29, 2019 to be repaired per nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the manufacturer was not notified. the failure mileage was 116,488.

Tl* the contact owns a 2014 kia soul. the contact received a recall notice for nhtsa campaign number: 19v120000 (engine and engine cooling). the contact stated that the check engine indicator illuminated and the vehicle shook while on a trip to work. the vehicle was towed to youngblood kia (3525 s campbell ave, springfield, mo 65807, (417) 882-3838) where the contact was informed that since the vehicle was not maintained well and no error codes were found, they would not cover the recall repair. the dealer was contacted again and stated that the spark plugs failed and the repair was not covered under the recall. the contact retrieved paperwork who then stated that the battery was dead. the battery was recharged; however, the catalytic converter was damaged. the vehicle was still at the dealer and had not been repaired. the manufacturer was called and provided a case number. the manufacturer stated that they would speak with the dealer and refer the case to a higher up official. the contact was informed that since the warranty expired under the original owner and no error codes were found, they would not cover the recall repairs. the failure mileage was 108,037.

Tl* the contact owns a 2014 kia soul. while driving 30 mph, the engine shut off without warning. the contact spoke with kia store clarksville (826 e lewis and clark pkwy, clarksville, in 47129, 866-545-2429), but they did not assist since there were no recalls on the vehicle. the contact did not purchase an extended warranty. the contact tried multiple times to contact the kia corporate office, but was unable to reach a representative. the vehicle had not been repaired. the failure mileage was 97,000.

When having my headlights on and using my turn signal either way , my lights will all flicker inside and out and also times where it will go completely black in my car. this is an extreme danger to me and my family and to the point if this car is even drivable at night . a recall needs to be looked into - there are 12 pages of the same complaints , that means there are a lot of people and their families driving in an unsafe vehicle . also illegal not to use turn signals , which should not be looked over .

I took the car into kia dealership in cape coral, fl. engine light on. the car kept stalling and would lose all power while driving. i wanted service done on it and all recalls fixed. they fixed recalls and put a new catalytic converter in it to solve the engine from stalling and lose power. they told me the car was fixed. i picked it up and drove it on the hwy and it stalled at 75mph and totally had nothing and had to maneuver the car off the hwy with my grand kids in the car. i managed to get it started to get it home and it stalled again at all the stop signs and was almost t-boned from the side. it happens when the converter heats up and the fuel is not feed into engine right. it was towed back to kia and they told me the engine has metal shavings in the oil from the convert getting hot. i cant believe they let me drive this car off the lot knowing that there is a recall # sc176... i almost got killed with my family in the car. i spoke with corporate and they refuse to help me even though the recall exists!! i was hung up on during the conversation with a consumer affairs mgr. named kayla... she told me the car is out of warranty and i would have to pay for a new engine! recall# sc176!! i need help! the car is still at the dealership since my family was in the car when it kept dying on the road and we almost was killed or in a very serious accident. kia is not honoring sc176 even though it states on my invoice that the car needs a new engine because of the converter failure. its printed on the invoice with the work that was done on it. engine light is still active and the car sits. i took the car into kia to service it and all they did was the oil change w metal....and converter recall. but it was to late the damage has been done from the recalls overheating. they say its not throwing the right code for a new engine so they wont fix it. i talked to 3 people .

Engine ticking loudly after 109,000 miles. dealership informed me engine needed to be rebuilt, however, car was no longer under warranty. dealership quoted $6,000 to rebuild engine which as the cars value. the ticking began under normal driving and oil changes were performed in a timely manner.

Tl* the contact owns a 2014 kia soul. while driving during the day or night, the headlights illuminated and then shut off independently. the vehicle was taken to kia of chattanooga (2136 chapman rd, chattanooga, tn 37421, (423) 855-1022) to be diagnosed, but the failure could not be duplicated. the vehicle was not repaired. the following day, the contact found that the parking lights illuminated independently and drained the battery. the vehicle was taken back to the same dealer and the contact was informed that a new battery was needed. the vehicle was repaired, but the failure recurred. the contact stated that the parking light failure occurred a few years ago and was taken to the same dealer where it was diagnosed that there was an internal failure. the contact stated that an unknown switch was replaced. the manufacturer was not notified of the failure. the failure mileage was 29,898. *js

I am writing in regards to a previous complaint i filed earlier. i was never notified by the kia company about a recent recall on 2014 kia soul hatchbacks. the recall for faulty catalytic converters which can lead to engine damage is what is stated under the advisory. when my kia soul was looked at by a local kia dealership it was found that the engine needed to be replaced. the repairs fell under the recall at no cost to me. i'm relieved it's being taken care of, but disappointed with kia's customers service. my concerns are about safety. kia needs to know that the kia soul hatchback + is affected by the recall and they need to notify their customers to prevent what happened to me.

Tl* the contact owns a 2014 kia soul. while driving approximately 45 mph, the exhaust sound suddenly became extremely loud and the vehicle began to decelerate. the vehicle was later towed to orange park kia (6373 blanding blvd, jacksonville, fl) where it was diagnosed that the catalytic converter had blown from the engine manifold. the contact was informed that because no failure codes were present to identify the cause of the failure, the vehicle would not be serviced per nhtsa campaign number: 19v12000 (engine); although, the vehicle experienced the same failure listed in the recall. the manufacturer was also notified of the failure, but no assistance was offered. the failure mileage was 120,000.

Headlight can flicker or go out completely when switching hi/low beam or using turn signals. sometimes they blink briefly, other times they go out completely until you play with the multifunction switch more. searching online, it’s a common issue with the kia soul (https://www.wcpo.com/money/consumer/dont-waste-your-money/some-kia-owners-report-haunted-headlights), they have a technical service bulletin for the issue due to its common occurrence. one of their other models was recalled for a similar issue but not the soul. very dangerous if this occurs at night. additionally, other drivers see your lights blinking and are assuming you are getting aggressive with them and can respond aggressively back. issue is constantly present and leads to not using turn signals in most cases so the headlights stay on.

Tl* the contact owns a 2014 kia soul. the contact stated that the engine made an abnormal, rough noise and stalled. the noise was a distraction while driving and the check engine indicator illuminated. the vehicle was taken to motion kia (379 us-46, hackettstown, nj 07840, (855) 845-1002) where it was diagnosed that the engine failed completely and the contact needed to come retrieve the vehicle. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vin was unknown. the failure mileage was 102,000.

Pretty much since i have had vehicle car jerks at time, check engine light comes on at times,the fuel needle drops up and down to empty even when i just filled it up. and rang number turns to lines and flashes like car fuel is empty even though it is full. also left head light is burnt i replaced the bulb but it didn't fix issue. so i think the whole head lamp needs to be replaced. this was purchased like this. it seems there might be a emissions issue.

While driving onto interstate soul did not want to accelerate, engine revved but was not increasing speed, which almost caused an accident. loud knocking began, but warning no lights were on. vehicle was towed to local mechanic, who diagnosed engine failure. vehicle was then towed to engine repair shop. kia then advised vehicle be towed to kia dealership. in process of getting to dealership.

Our kia soul has 65000 miles on it and the oil has been changed regularly, did an oil change last week and was missing 3 quarts of oil and found metal shavings in the oil pan. the engine light is on and engine knocking. took to kia and said there is a gdi failure and needs a motor and they will not replace under warranty. car has bee very well cared for an not abused. symptoms match related problems on kias sould with 1.6 liter.

My car has been stalling for the last 6 months it had a recall on the catalytic converter due to overheating, resulting in abnormal engine conbusion and damage to the engine pistons. i have taken it to the kia shop for an upgrade and that did not work.

One or both of the head lights will only intermittently work, while driving or stationary. while driving head lights can flicker. multi function switch was changed, this did not solve problem. appears to be a problem with the head lamp wiring harness, which melts the connector. others also have this issue.

Engine blew we took it to avon, in kia dealer. they checked it out and said it was a blown engine. the shop manager also informed us that this year had inferior parts put in it. than they told us it was not covered under any recall and that our warranty had expired. we had call kia corp and they had given us a case number than they turned around and said they would not cover it either. the vehicle was on a highway when this happen heard a lot of metal on metal and knocking sound. had the vehicle towed from that point.

Tl* the contact owns a 2014 kia soul. the contact stated that the engine was in the process of being rebuilt at her expense after shutting down on the highway. the contact received a recall notice for nhtsa campaign number: 19v120000 (engine, engine and engine cooling). the vehicle was taken to cowboy kia (443 n interstate 45 s, conroe, tx 77301, (936) 494-0600) where it was confirmed that the engine needed to be replaced. the contact stated that the manufacturer's consumer affairs office had not communicated with the dealer. as a result, the vehicle had not been repaired and had been at the dealer since the end of april. the dealer provided a loaner vehicle. the contact felt that the consumer affairs office was ignoring her. the failure mileage was 70,000.

Tl* the contact owned a 2014 kia soul. the contact stated that while driving a highway rate of speed from another state, there had been other drivers on the roadway honking horns to alert the contact that the vehicle was smoking. there was an abnormal noise progressing from the engine assembly. upon further inspecting from the rear view mirror and noticed smoke coming from the vehicle then the check engine warning light illuminated. the vehicle was pulled over to the side of the road, the contact exited the vehicle as the engine bursts into flames. the vehicle was towed to a facility by the insurance company who indicated the vehicle was a total loss. the dealer (janesville kia, 3419 ryan rd, janesville, wi 53545, (608) 743-9600) was called and informed of the failure. the manufacturer was notified of the failure, indicated that they would follow up in three business days, provided a case number but had not yet responded to the contact. the approximate failure mileage was not available.

Tl* the contact owns a 2014 kia soul. while driving approximately 40 mph, the vehicle stalled without warning. also, the power steering and brakes lost power. the contact was unable to restart the vehicle. the vehicle was towed to stevenson kia of jacksonville (located at 500 w fairway rd, jacksonville, nc 28546, (910) 938-0555) where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the approximate failure mileage was 60,000.

Driving on freeway or street, interior and exterior lighting to headlamps flicker on and off when using turn signals. they will stay off sometimes this is dangerous.

The floor board is always warm. the car seems to drive fine for about 20 -30 mins and then the car seems to lose power and will barely go uphill...check engine light has been on for a catalytic converter in the past but went back out. car has been at kia now since june 18th... have a case with kia america. dealer told me the cat was clogged. now worried about engine damage because of clogged cat. vehicle is under recall sc176 via kia

When the 2014 kia soul light settings are set on the auto setting, at night, the lights sometimes completely turn off, sometimes linked to using a turn signal, not always. they do not come on again until the vehicle is restarted, or you switch the lights from auto to manual on. this happens in motion, and stationary, and seems more likely when turning.

Headlights: intermittent head lights on kia soul. had a headlight out so put in new bulb. worked and on my way. next morning light worked okay for about 20 minutes and went out. this has happened on both lefthand & righthand head lights. after replacing bulbs a couple time i put old ones back in with the same result. i found out this is a known problem but loosing lights does not seem to be a safety issue. loosing lights at night is a huge safety issue. apparently the connectors that connect the headlights to the wiring harness was made with substandard plastic and the heat of the engine warp the connectors. this seems like it should be a full blown recall. started happening in march 2019 and continues.

The engine caught on fire! while i was driving along the highway at a normal 55 miles per hour. i hear a poof and the next thing saw smoke and pulled right to side of road, lifted the hood and discovered the engine was in flames. i grabbed a sheet from inside the car and attempted to beat the flames back, along with a a can of pepsi the only liquid i had. but a good samaritan stopped with a fire extinguisher and put the fire out.

Tl* the contact owns a 2014 kia soul. the contact stated that while driving approximately 40 mph, stopped at a red light, attempted to brake, but the brake pedal traveled all the way to the floor. the contact stopped at a parking lot, engaged in park, turned off the vehicle, walked away from it . the vehicle engulfed in a fire, flames started to emerge from the under the hood. the police was present and the fire department extinguished the fire. the vehicle was categorized by the insurance company as destroyed. the vehicle was towed to the insurance lot. the vehicle was not repaired. the manufacturer was not notified of the failure. the contact also stated receiving a recall for nhtsa number: 19v120000 ( engine and engine cooling ) , but an appointment was not scheduled to have the vehicle diagnosed. the dealer lehighton kia, 1502 blakeslee blvd, leighton, pa 18235, was an hour and a half away from the residence. te approximate failure mileage was 65,000. bp *js

Tl* the contact owns a 2014 kia soul. when the contact took the vehicle to darcars kia of frederick (5826 urbana pike, frederick, md 21704, (301) 696-1200) to be repaired per nhtsa campaign number: 19v120000 (engine and engine cooling), the check engine indicator was illuminated. the dealer re-flashed the ecu, but the failure recurred. the vehicle was taken back to the same dealer and they opened a tech case and waited for a decision from the manufacturer. the manufacturer decided not to repair the vehicle because it needed a new motor and the contact did not want to replace the catalytic converter. the dealer stated that the repair would cost over $5,000. the failure mileage was 155,760.

I recieved a recall letter the recall number is 19v120 i went over too the kia dealer, van devere kia, akron ohio west market st, prior to going for recall nothing was going on with my car no lights coming on or anything it have very low miles and every time i go there they try too sell me a new car, any way went on a friday in may that monday the indicator lamp came on{ engine} took it over they said they had no time too check it and if it not flashing its safety issue, a few days later the light went out but i did notice that the car is using more gas, on monday 6-3-2019 the light was back on so i went over they had 2 cars in the bay and the guy said they had no time too look at it by the way this guy been rude too me since i told him i did not want too buy a new car, he said i could come wed but i had too work have appt on monday the 10th but this is not right my car been using a lot more gas and it seem too be iddle very high when i start it up, when i got off work stopped at a auto zone to get a read out on the light and it showed that reprogram the powertrain control module the code was po50a. not happy with this car dealer i go there for all repairs i have 23045 miles 2014 soul.

Engine started making noise then engine rod went through engine block while on highway traveling approx 60mph. car stopped and coasted to side of the road while smoke poured from engine. oil all over road and engine. towed to dealership. dealership says it's not related to recall #19v120. contacted kia customer service. case rep says it should be covered and they have to contact the district service rep in the area. dealership refuses to help and keeps trying to sell new engine. district service rep won't give kia customer service any info. they've requested info twice with no response. i keep getting passed to voicemails with no return calls from kia customer service, i've tried email as well.

Car caught fire on may 24th 2019. my son heard/felt a pop and got out and checked his tires and they were fine, then smoke started coming from engine and car went up into flames.

Coming up to a stoplight the motor died and tried to restart it, but the starter would only click. had the car towed to my home and called my mechanic. he told me to check if to see if i could turn the motor over by hand and it would not turn. removed the oil pan and found a spun bearing on the #3 connecting rod. so far i have spent $1200 in parts to repair it as it is not covered by the factory warranty as i am the 2nd owner.

Tl* the contact owns a 2014 kia soul. while driving 65-70 mph, the vehicle shook uncontrollably, made an abnormal bubbling sound, and stalled. the vehicle was coasted over to the road shoulder and towed to classic kia carrolton (2920 n interstate 35e, carrollton, tx 75007, (866) 559-8140). the dealer stated that the engine did not stall and the vehicle was not included in a recall. the contact stated that the vin was included in nhtsa campaign number: 19v120000 (engine and engine cooling). the manufacturer was not made aware of the failure. the failure mileage was 87,000.

We literally bought our 17 yr old daughter a 2014 kia soul 2.0 a month ago! in less then a month from purchasing she was driving down our major highway and the car started to make a loud ticking noise and started to shake she said the car stalled and she was able to coast to pull over the check engine light and oil light came on together ! we just had the car serviced at our local kia dealership w oil changed . she was able to get the car home . we had a certified mechanic come tow it to see what the problem was he said he had to put 3 q of oil in it just to hook up for diognostic as the oil was bone dry ! all of the readings were unstable due to blown motor ! not sure why the 1.6 liter was recalled due to engine failure but all the complaints i have read is on the 2.0. we was quoted 6200$ to fix it because the 2014 engines have been discontinued! hmmm why is that ?! we have a 9,000$ car sitting that i have a loan on paying monthly and our daughter is without a vehicle let me add she lost her job ! i have called the consumer reports and explained what happened they gave me a claim number and said someone will contact me within 3 business days . it is now going on 2 weeks ! i will be looking at all my options at this point and will be contacting our lawyer !

My vehicle is having identical issues to nhtsa campaign number: 19v120000 which led to recall sc176 by kia which only covers the 1.6l models, not the 2.0l which is the vehicle i drive. we are experiencing a loss of power while driving in all conditions (highway, city streets, etc.) and gears not shifting at the right times (such as when traveling uphill at highway speeds it will downshift from 6th to 3rd leading to the rpm’s spiking into the 5,000 range and the temperature gauge will begin to climb or when taking off from a start it will quickly move from 1st to 2nd to 3rd gear while the vehicle moves very slowly before providing the expected movement [this being with a light press of the pedal])) as well as a loss of oil that my mechanic has been unable to locate the source of. from my research into this issue these symptoms line up with what the affected vehicles experienced before they were recalled. the loss of power and shifting difficulties were first noticed on 9/1/19, while the drop in oil level was first found on 6/16/19 where it has been monitored closely since and a leak was looked for but not able to be found during two separate oil changes since then. i wanted to see if this case could be looked into again to see if the scope of the recall did not cover all vehicles potentially at risk.

Headlights flicker on and off when using turn signal, sometimes while just driving. sometimes they turn completely off and don't turn back on unless i flip between auto/manual. this has been happening for a few months now and is getting worse. this is incredibly dangerous and i am worried for my safety if i can't get them to turn back on. i work at night and absolutely need my lights to work. i drive main roads and back roads and on the back roads when they go out i can't see anything. until i get this sorted out i've resorted to not using my turn signals at night, which is dangerous in itself/illegal and there's also the fact that they turn off/flicker occasionally while not using the turn signal. though that seems to be the most common trigger. i have no idea what is causing this but it seems to be extremely common in 2014 kia souls.

Tl* the contact owns a 2014 kia soul. the contact stated that the vehicle was using an excessive amount of oil and there was an abnormal knocking and tapping noise coming from the vehicle. the vehicle lost a quart of oil and additional oil was added. in addition, the check engine and low oil warning indicators illuminated. the vehicle was taken to hanson kia (2300 carriage loop sw, olympia, wa 98502, (360) 943-2120) and an oil consumption test was performed. the dealer diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 79,000. *tr consumer stated i continued with my oil consumption tests and i was using 1/2 quart of oil every 500 miles. kia finally agreed to take the next step in fixing the problem. they are replacing my engine.*jb

2014 kia soul 2.0l gdi nu. 34,000 miles. driving home from work and noticed a slight ticking sound from engine. sound was getting louder and engine light came on and oil light was flashing. stopped car checked oil - was very low. car towed to kia. diagnosis - metal in oil. engine condemned. brough car home. removed oil pain - 1 bearing was spun. replaced bearings/oil pan/oil filter - same thing happened again due to something restricting oil flow i suspect. 5 months out of warranty second owner.

Tl* the contact owns a 2014 kia soul. while the vehicle was at a stop sign, it stalled and the battery warning indicator illuminated. the vehicle failed to restart and was towed to an independent mechanic where it was diagnosed that there was internal engine damage and the engine needed to be replaced. the vehicle was not taken to a dealer and was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 113,143.

Tl* the contact owns a 2014 kia soul. -head lamp (low beam ) went out while driving. -the switch had to be turned off/on to reset -electrical, lighting tl-the contact stated that while attempting a turn traveling approximately 20 mph the low beam head lights went out, after turning the switch on/off they came back. the failure occurred three other times. the vehicle was not taken to the dealer or independent mechanic for a diagnostic. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 62,500.

As i drove home i heard an unusual sound coming from my engine. the oil pressure light began to flicker on and off. once home i checked my oil level and i had no oil showing on the dip stick. i filled the oil reservoir with the correct oil type but now the indicator light was solid and no longer flashing. driving home a few miles after getting oil my vehicle would not accelerate and i almost lost control of steering twice. no smoke was coming from the engine but my vehicle is not safe to drive. i contacted kia customer service with concerns about the current recall on the kia soul but was told there is no recall on my particular model. usually i am notified if my vehicle is affected by possible recalls and they are fixed right away. i was never notified about this recall and now my vehicle may have possible damage because of it. my concern is that i wasn't notified and repairs might not be covered by kia. i ran my vin number numerous times and nothing came up for a recall. i researched possible symptoms of what could cause what i experienced. i was surprised to learn that possible damage caused by the catalytic converter could be what happened to my vehicle. the following issues were loss of acceleration, loss of oil, loss of control in steering. thankfully no engine fire though.

July 212019 while driving...heard a ticking/,pinging sound pulled over. oil dry in engine. oil change every 3.000 miles...records to prove...filled oil then engine failed on highway. contacted kia case #13292943 . immediately assigned case manager charles. upon returning my calls told not covered as powertrain warranty over.short block needs replacing. also timing chain and pump per recommendation by my mechanic because of damage to engine and possibility of chain stretching.. kia old saybrook ct replacing block. 145,000 miles..not told where replaced short block has come from.dearlership said just "from kia" . excellent maintainence record. copies is all oil changes. told no way of indication of this to happen. labor is being charged..$1,500.00 read many issues with 2014 kia soul but not recalled and should be at no cost to consumer!

While driving at night the headlights and inside panel lights flickered off and on. at one point on a rural road the headlights went completely off for a few seconds i could not see the road! this is very dangerous and is a safety issue!!

No despega mas de 50 millas por hora y no rebuluciona muy vien se siente muy forsado. tengo 3 dias que no lo muebo ya me al diler y ellos dice que la garantia ya se acabo con ellos. que tamara ala compania que los ase por que es defector de fabrica

Tl* the contact owns a 2014 kia soul. while driving 55 mph, the contact was alerted that the front driver's side headlight was off. the contact's friend changed the light bulb and noticed melting in the area. the vehicle was taken to jones junction (located at 1508 belair rd #2000, bel air, md 21014, (410) 879-6400) where it was diagnosed that the front driver's side light needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 64,282.

Tl* the contact owns a 2014 kia soul. while driving various speeds, the passenger side headlight went out. the vehicle was taken to fred beans kia of langhorne (1801 lincoln hwy, langhorne, pa 19047, (855) 998-2259) where the contact was informed that the connector was burnt and the fuse needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and provided a case number. the failure mileage was approximately 110,000.

Intermittent non starting. my kia runs great when it is driving etc, its the once in awhile that it won't start that is the issue. my mechanic can't find the issue and naturally it doesn't occur when anyone needs to see it. i have had to have it towed only for it to start right up for the mechanic. this issue needs to be resolved, it has cost me work hours and money. my vehichle was parked and off before trying to start it. i had driven it the day before, and i drive it often. it doesn't just sit.

While driving on the highway a load knocking sound occurred. i was able to stop within 1 mile to avoid catastrophic engine failure that would have either caused a crash or fire as many kia soul engines have caused. even though kia is recalling 2012 to 2016 souls they told me my vin was not included as per the highway traffic safety dept. the engine was diagnosed with failed rod bearing by a kia dealership. this failure is the typical failure that should be covered under the recall due to the near miss of a possible fire.

Headlights go out while driving at night. first noticed around august 22, 2019, but we rarely drive at night. blink off and then back on. not connected with any driving conditions like bumps or turns. happens on interstate at interstate speed and two lane back roads at low speeds. happens in stop and go traffic. dash lights stay on. happens on low or high beams. unknown if driving lights are affected. local repair shop diagnosed and could not determine problem or reproduce (invoice included). lights have not stayed off long enough to stop and examine vehicle. lights have not stayed off long enough to even try to turn off and back on. have tried turning on lights and then moving the switch to see if lights would go off but have not been able to reproduce the effect. the consumer stated the dealer is replacing the multifunction switch at no cost. *tr

I purchased my 2014 kia soul in 2015 and almost immediately had issues with the lights on the dashboard flickering and my headlights turning on at night. we took it under warranty to have them look at it and they couldn’t find anything. i have periodically had the same issue but it’s mostly the headlights flickering or dying while driving...in the dark. just this week i was 20 minutes from home when it happened so bad i had to pull over. it seem like it may have been triggered by using the turn signal. it happened the next morning after a night of rest. i’ve seen this is a problem that was recalled in a different model and feel it should be a recap in all kia models.

I own a 2014 kia soul, purchased directly from the dealer with 12 miles on it. car is currently at 89,000 miles and i was informed by my dealer that the converter has a build up from everyday use and must be replaced for 2100.00. previous kia souls had a recall for this same problem prior to 2014. basically when accelerating i felt as if the car was struggling when trying to increase speed. the car would kick a little while in motion as it struggled from 20mph and up. the rpms increased between 4 and 5 at times when accelerating. i also felt when accelerating my pedal was nearly all the way down just to give the car some gas. i do a lot of highway miles and normally have to stay to the right lane until my car is able to pick up speed. this jerking would happen every time i need to accelerated. the kick back became noticable about a month ago. it started very light and has only progressed since

Headlight g ooff without out warning. very dangerous!! this has only happened while driving. lights flick back on after .a few seconds, or up to a minute.

Flickering headlights and dash lights. very dangerous as it occurs while driving in the dark. for safety reasons, i can no longer drive this vehicle at night. my local dealer will not fix free of charge since this problem, while widely known and dangerous, has not been classified as a “recall.”

My son was coming to a stop due to a car in front of him making a left turn and was at about 5 mph on a 2 lane highway when suddenly the dash lit up like a christmas tree and the car started clicking and knocking and shut off. the oil pressure warning light did not illuminate until every warning light on the dash lit up. now the bearings are shot. the car has never leaked oil the engine compartment is as clean as it can be. i am glad it did not throw a rod through the block and start a fire.

I was driving, slowing down before a turn, when there was a screeching noise and then the engine shut off. the car has not cranked since. i have tried to jump start it but the battery is not the problem.

On 10/22/2018, while driving my 2014 kia 2.0l gid soul, at or under 60 mph on a paved highway, moving in a straight line, i heard a clunk and the engine died at 128,048 miles. this vehicle was purchased new. all maintenance was conducted at only 2 kia dealerships while under warranty. the vehicle was towed to the primary dealership but had to towed to storage several days until i returned . it was subsequently towed back to the dealership- now under new ownership. i requested a diagnosis of the engine failure but it was not done, reason unknown, so i ordered an engine replacement. the vehicle was in the shop april 10 to june 25, 2019, at which time i turned in my rental car and paid for the engine- again, not receiving a report as to why the engine failed in a catastrophic manner. between 5/22/2019 and 7/30/2019, i attempted to communicate with kia usa by phone and emails to consumer affairs. on 7/30/2019, during a phone conversation, representative brandon offered a reimbursement of $750 for rental and towing fees in lieu of discussing something reasonable to the costs totaling $8,193.43. he was to call me back on or about 8/02/2019 but has not. today, 8/10/2019, i went to add a message to (kia) case number 13186735, only to learn that "this case has already been closed..." i believe that kia is attempting to avid reimbursing me for a loss not my fault. records and correspondence are available. (-end-)

This is involving recall sc176 and other concerns. car loses force while accelerating that has happen 2-3 times. as well as rattling noise under car. also, headlights are flickering and turn off completely. car has left me stranded once thinking it was the battery, i bought new battery and still it indicates that new battery is low 9volts. all this while driving on city streets. i have nothing to show as evidence. but i will take pictures as the lights start to flicker again. i have taken the car to kia to have a recall performed which they said they did but car is still not responding as it should. oil change was done according to the tech. and a diagnose was also preformed and said nothing is wrong yet my car keeps flickering lights, rattling noise at times, slowing down. but nothing is wrong. oh and the battery is still causing me problems because its not getting the support from the alternator because its still low indicator.

I got a 2014 kia soul in june of 2018 . the vehicle was ok until july 2019. i noticed that i was always very low on oil and i was very much on top of my oil changes. i would have to put at least 3 quarts of oil in the car every 3 weeks. the day before i broke down my oil light came on so i put a quart of oil in it. next day (the day i broke down)while i was driving back from dropping off a bank deposit for my job, the vehicle started to “jerk”. the street i was driving on is pretty busy 45mph. i was able to pull over and noticed my oil light was flashing. because of this happening my manager had to come and follow behind me to park it back at the job. while driving there was a huge knocking noise that got worst when i tried to accelerate. because of this happening i was out of a car for over two weeks because the dealership was packed and lost wages. my major concern is having children as well.

Headlights mysteriously begin flickering after using turn signal or flicker without using turn signal. lights have completely turned off without warning at night creating an extremely unsafe driving condition. headlights have also flickered hitting bumps in road again causing unsafe driving conditions. i never know when this is going to happen - so it does cause some very nervous driving experiences. i'm attaching a document showing other kia soul owners that have the same or similar problems.

I have been trying to get my car fix since february. it keep stalling without warning no lights will come on. i need someone to look at this situation i would like to get my car fix. i am paying my car note on time every month. please help me. *js

Check engine light turned on, took it to auto zone for a diagnostic. error code read p0420 catalyst system efficiency below threshold (bank1) then the next day the check engine light was not on anymore.

Vehicle has had a lack of power was told it was due to a clogged converter.... performed recall kia sc176. they replaced the converter and did an ecu upgrade. car has serious lack of power now and when trying to drive down the highway the vehicle dont know which gear to be in so it constantly hunts for a gear. gas mileage also has decreased from about 30-32 to 26-28. the car is a safety risk because sometimes it cant get out of the way of big trucks

Tl* the contacts significant other owned a 2014 kia soul. the contact stated while he was driving at approximately 35 mph, the vehicle began to lose power. the contact stated that the check engine warning light illuminated so they pulled over the vehicle to check the engine. upon opening the hood, it was discovered that the engine compartment was on fire. the contact attempted to extinguish the fire using 5 gallons of water and two fire extinguishers but was unable to subdue the fire. the fire department was called and extinguished the fire with their chemical hoses however the vehicle was burnt down to its framing. a fire report was pending being filed. the vehicle was destroyed. the vehicle was now considered hazardous material and was towed to an independent lot. there were no injuries reported. the manufacturer was not notified of the failure. the failure mileage was 80,000.

I went to the kia dealership and they did the recall on my engine. the cuyler dealership told me that they would need to replace the cop ecu logic and the catalytic converter. they told me that the engine doesn't need to be replaced. i got the recall done on a friday., and the next day my check engine light was back on and my oil light keeps coming on. i believe i need a whole new engine. i'm just really disappointed in how it turned out. my check engine light should not be on!

Takata recall my 2014 kia soul has been experiencing problems with the headlights turning off while in motion at night! they both begin to flicker and they turn off and just leave me with my low running lights on. this is a very serious issue its not the first time kia has been notified of this and this is a safety hazard!! this has happened to alot of people and need to be a recall

Replaced a headlight and within 15 min. the bulb blew out. when i checked the bulb the connector part was hot and a little melted.

While making a right turn onto the highway, vehicle made an insanely loud screeching, metal on metal noise followed by violent shaking. the engine light started flickering, as well as the oil light, then started to stall out. while pulling over, car continued to make grinding and clunking noise coming from what sounded like the engine. attempted to restart the car, loud clunking and grinding noise. checked the oil dipstick- metal shards and shavings on dipstick. took to courtesy kia brandon. who confirmed engine required a rebuild or replacement. i was told that this was not covered by recent recall of ...all kia soul's with 1.6lt engines made from july 8, 2011 thru aug 1, 2016 are being recalled..." for engine problems. i am now unexpectedly immobilized with a $8k+ repair for a rebuilt engine with 67k+ miles as my option?

Driving my 2014 kia soul on july 4th on the highway at 75 miles per hour, engine revved up to 5 rpm's for no apparent reason, and engine light came on. went back down to proper rpm's after about 10 seconds, then about 15 seconds later revved up to 7 rpm's, battery light came on and car stalled in the middle of the highway. called kia corporate on july 8th, they created a case for me, i had a contact there that was working my case, and they had it towed it to midwest kia in wichita, ks., because there was an active recall on the car. they had it for 2 weeks, refused to fix it because they couldn't get the car to start to throw the code for the recall, but they repeatedly told me they would do nothing to get it to throw the code because they might pay to fix something they shouldn't. a man at corporate told me on july 22nd that they were not going to honor the recall nor the warranty that is still on my car, and i had my car towed back to my house. when i got it back, i looked under the hood and the service center had torn my engine apart and left it in pieces under my hood, where it sits now awaiting permission on what i can do so i do not ruin any chances i have of them fixing what they should anyway.

My motor exploded just like the 1.6 motors that are being recalled but mine is a 2.0 motor.

3/10/19 vehicle showed fluttering engine light while driving on residential street (35 mph). checked, found was 3 qts low on oil at 1 week after oil change when vehicle has shown no noticeable oil consumption previously. maintenance records show on schedule or better since purchase. dealer states internal engine damage @84,526 miles - symptoms match recall 19v-120, including obdii code & catalytic conv, but is denied by manufacturer until the possibility of legal action & media coverage is brought up. is now being 'reviewed' by manufacturer, while no usual dealer assistance - most especially 'loaner' vehicle - is provided. important: as stated in the nhtsa safety report, kia does not produce vins sequentially, thus the usual manufacturer's vin database method appears ineffective - a vin search turns up no recall for this vehicle, including previous ones it has been serviced for, a result reported by other kia owners spoken to while waiting at the dealer's service center. this may be the reason for the widespread issues with recall denial.

For the past three months i've been having issues with the headlights and bright lights on my 2014 kia soul. i have been experiencing the lights flickering and sporadically turning on and off until recently where they will not come on at all. i have been researching how i can fix this issue by going to kia dealerships, and looking online for a solution. i have come across several youtube videos as well as online help suggesting that it is a known issue with this car. it is said to be an issue with the switch and/or the connector that causes the problem. i've changed the bulb as well as the fuse with the same issue. i'm getting tickets due to this being an issue that is not an easy fix. it's scary to drive distances with children in the vehicle and not knowing if the lights will turn on or off.

I noticed a strange clicking or sputtering of my motor and then the engine completely cut off while driving down a city street. fortunately, i was on a street, turning right at a stop light...and not the freeway! found out that the engine blew and that all the oil was sucked up out of my car. my next oil change wasn't due for another 1000 miles. i had no warning lights! no nothing other than non-functioning car. researched engine failure and found out about the recall on 1.6 l engines (i have a 2l) but same issue. my mechanic said that he sees this at least once every 2 months in kia's. the 2l needs to be added to the recall! apparently, after research on this site, many people are complaining about the same issue. people could get hurt! what if i was on the freeway??? or, my engine caught fire??? i'm so grateful i'm alive right now.

Vehicle in motion,driving in a parking lot at approximately 12mph when the engine stalled. engine failed to restart after several attempts. initial diagnosis and repair from kia dealership said internal damage to fuel pump. less than one hour after picking vehicle up noted noise from engine during acceleration and check engine light came on. took the car back to the dealership and dtc code indicated an issue with catalytic converter.

The steering wheel will exhibit a sticky or notchy feeling when making small adjustments. it causes fatigue while driving and most dangerously on sweeping turns the steering wheel will take extra effort to adjust.

Tl* the contact owns a 2014 kia soul. while driving approximately 50 mph, the contact heard a knocking sound coming from the front end of the vehicle. there were no warning indicators illuminated. the vehicle was pulled over to the side of the road and later towed to crown kia (903-581-7688, located at 4818 troup hwy, tyler, tx 75703) where it was diagnosed that the engine needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was approximately 124,000.

I believe my car should be added to the recalls especially the catalytic converter recall i found it very odd that i hae an issue with it only having the car for a few years.my check engine light came on and found out it was the catalytic converter

Tl* the contact owns a 2014 kia soul. when the accelerator pedal was depressed, the vehicle stalled and made an abnormal noise as if pressure were being released. the contact stated that the vehicle began to drive, but shortly after, began shaking, smoking, and making clunking noises. the contact shifted into neutral and pulled the vehicle over to a safe location. the vehicle was towed to oakes kia (2900 burlington st, north kansas city, mo 64116). the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 19v120000 (engine). the vehicle was not diagnosed or repaired. the failure mileage was 73,350.

On 02/15/2019 i was driving on county hwy h in delta township, wi at 45 mph when suddenly i heard a loud noise and my 2014 kia soul lost power. as it lost power, first my oil light started blinking and then my check engine light came on and started blinking also. i was able to turn it around and drive approx. 100 ft into the delta town hall parking lot where i discovered my engine was smoking and i had lost numerous fluids out of the engine. i then called a local wrecker and they towed it to their shop. a&l auto in iron river, wi. they stated after looking at it that something made a large hole in the side of the engine and most likely the engine would need to be replaced. i then requested they tow it to the kia dealership in duluth, mn where i purchased the vehicle.

Engine runs dry of oil while stationary, headlight wires melt while stationary.

Recently filed a complaint regarding my 2014 kia soul engine failure, my engine is a 2.0 it makes no sense that a 1.6 liter engine is being recalled

Hi i was looking at recalls for the soul after i saw a possible fire hazard and actually typed my vin in and saw my car was recalled for a steering issue that could’ve lead to accidents and i was actually in an accident in 2017 in my 2014 kia soul because of something that happened with my steering that caused me to hit someone? a woman in front of me slammed on her brakes and when i tried to get over it’s almost like the wheel had completely locked but up but i could still turn it, if that makes sense. there was a weird clunking noise when it happened and sometimes i still hesrit occasionally. i would like to know how to go forward with this. thank you so much.

On 09/23/2018, while driving 70 on the highway about 1 month after my tune up, my car started making this horrible noise and the engine and oil lights started flashing and the car started jerking and rattling really hard. i pulled over and discovered that the engine blew a spark wire (i have a video). i drove to the nearest advance auto parts and a mechanic of 30 years said he never seen nothing like it. the next day i took it back to castrol (who completed my tune up) and they changed all spark plugs and wires stating that they never seen that happen before and there were no leaks and no indication as to why that happened. on 12/172018, the car started jerking and rattling again while going about 45-50 on a main road and once i parked, it completely shut off. i had it towed to ed voyle kia and was told that there was a recall on my engine so it will be replaced. they put me in a rental and two months later i was told that yes, there is a recall, however, my vin # hasn't come up yet so i can pay out of pocket and be reimbursed once my vin# come up. they took the rental back and i'm now without transportation. i can't get to work and i still owe about 10k on my car. no one is helping me at kia and i've been given the run around. i literally was provided a po box to send my complaint to. i've spoken to several people yet no one seem to care

Bought a used 2014 kia soul in 12/2015 with 34,000 and put on 17,400 miles to date.approx. 12/27/18 heard a very slight knocking, tapping noise (had to turn the accessories off to hear it) and checked the oil level (which was fine-just had it changed). no loss of power, no smoking, and no warning lights came on. the weather was cold (winter in the northeast) so i assumed the noise was a cold engine and the noise was hardly audible as the car warmed up. it eventually got louder and louder and got faster as i accelerated (still no loss of power, etc. i stopped driving the car middle of january 2019 and parked it in my driveway.(i was afraid i would do more damage) and had it towed to a kia dealer to have them assess the noise. on 1/29/19 the dealer called me at work and told me "you need a new engine"....and also told me she spoke to service dept. and there is nothing they can do for me because it was out of warranty by 5 weeks (approx.).i've submitted all of my maintenance records to date (done by manufacturer's dates/only oil changes/ did not need any mechanical repairs). i've contacted kia headquarters approx. 16 times and no one has returned any calls. last time i spoke to them they are in the 'waiting stage' to see what decision can be made as far as ?? repair or replacement of the engine. they would like me to pay for it. (they want to make sure it's not something i did to the car). meanwhile my vehicle is sitting on the back lot of the dealer. keep in mind i've only put on 17,400 miles in 3 years.......please address if you can. thank you! (i do have all the invoices, maintenance records, but cannot scan at this time)

Just finished gassing up after work from highway driving and oil light starts flicking on and off really fast for a min then goes away . after i pull off the main road to a neighborhood i'm about to pull over to check car and go over a speed bump car dies. so i get out pop hood open oil cap there no oil and fumes coming out and i really didnt get a warning light or anything to warn me there wasnt any oil other then the flickering light that just went off. it has 100000 miles got oil changed every 4000 to 5000 it last had one at 96000. so i have someone pick me up i get oil put i. it doesnt start i leave over night find out cpu has a sensor to protect engine from further damage if it gets hot so i disconnect battery and reconnect it starts but now theres a knocking sound i take it 2 min away to firestone they listen to it and say the problem is a internal motor problem they cant fix sounds like a rod broke.or loose. so i have towed to dealer for now. i just saw the news about them catching fire and basically put 2 and 2 together. the cars are eating too much oil due to a regulator sensor and the oil sensor is not letting people now there isn't any or that its low til it's too late so the rods break and puncture the motor causing oil to leak and catch fire due to heat. so now i have a car that's undrivable that i have to pay possibly for a new engine due to a faulty distribution sensor and oil light warning system that causes overheating of the motor. i hope my recall notice comes soon to replace this motor cause i don't have 4 000 to 6000 dollars to replace a new one.

Headlights flicker off for a few seconds when on auto-headlights. headlights do not flicker when manually moved to on. this has happened multiple times while driving in town and on the highways.

My daughter was driving the vehicle on 02/22/2019, and it started making a loud knocking sound. we were able to get the car home and drove it to the dealer on 02/23/2019. the vehicle didn't make it all the way to the dealer. the dealer determined that the engine failed and that there was extensive rod bearing damage. this vehicle had only 77526 miles on it.

Loss of engine power, the car was towed to a nearest dealer for diagnosis and found that catalytic converter was defective.

On may 29th 2018 i went back to holly kia with a problem with my tires . i spoke to the service department supervisor again about the cataly converter. he stated to repair the catalytic converter would cost me about $1100. i was truly upset because my car is only 4years old. once i picked up my car i contacted the kia corporate office and spoke to another young lady explaining to her the situation and she was very rude unprofessional because she told me that it kia only manufactures the car but they are not responsible for when a part such as a catalytic converter may go bad in a car and there was nothing they could do for me. she then stated that the next time i purchase a car i should make sure i understand the warranty coverage before i purchase the vehicle. needless to say my catalytic converter needs repairing. i also had problems with my tires and i explained to the young lady this as well. i told her i just didn't understand why they did not want to help me get these situations fix because my car was fairly new. well i didn't get help from her. far as my tires after getting the crank sensor fix i found myself back at holly kia getting my tires looked at because the air kept going out. one morning going to work a young man stopped me on the highway to tell me my tire was flat i immediately but air in the tire and went to holly kia and told the same parts service supervisor what the problem he took my car in and had the technician look at my tires i asked him could he have them look at all the tires because i am putting air in the tires every other day. well in june my son had to purchase that same tire that they said was fix and told me all the other tires were good. in september 2018 i had to end up purchasing three other tires because i was still experiencing the same problem with having to put air in the other tires. ever since i purchase the tires no problem

On may 15th 2018 i called down to felton holly kia and asked to speak with someone who could tell me whether i still had a warranty on my car. i was transported to the finance department and i spoke with a young lady who informed me that i had the kia basic warranty as well as an extended warranty. i explained to the young lady i was having problem with my car and she stated "oh you should be fine with no charges being you have both warranties, let me transfer you to the supervisor in the parts department". i spoke with the supervisor in the parts to department and explained to him that my car was stalling out evert time i slowed down or was at a stop. he stated he had to look up to see what type of warranty i had and then he returned to the phone and stated you should be fine and he ask if i could bring the car in right now. i informed him that i was in townsend which is approximately 45 minute to an hour away, he stated that his man got off at 4:30 pm and asked if i could bring the car in on saturday morning may 19th at 10:00am. i stated that would be fine. i took the car in on saturday morning and the car was put on a machine to find out what was the problem and i was told that the crank sensor and the catalytic converter were bad. the parts supervisor informed that he did not believe that the catalytic converter was covered under warranty that he seem on record but i proceed to inform him that i also had an extended warranty as well and i was informed that everything should be fine without any charge to me. the parts supervisor then said" just wait for a call on monday from the service department supervisor and he will let you know whether the parts would be covered" long story short, i received a phone call on monday may 22nd 2019 from the service department supervisor stating he had good news and some bad news. bad news neither part was covered and owed $221.73.

Currently my gas milage has decreased by approx 4 miles per gallon. in the winter i get 30 mpg and used to get 34; in summer i get 32.5 mpg and used to get 37. things checked: brakes tires and alignment air filter engine codes gas quality ( used mobil premium gas) performed a carbon cleaning for gdi eng fuel system cleaning engine cleaning with oil cleaning (flush) additive. after all cleanings only slight improvement (approx 0.5 mpg). i suspect a faulty cat converter but have no way to check it.

The headlight connectors melt or burn out causing one or more headlights to stop working intermittently or completely while driving. this issue occurs when the vehicle is moving or stationary.

Driving 65 (the speed limit) using cruise control on hwy 78. car sounded like transmission was bogging down heard a pop and saw smoke. pulled over to the side lifted the hood and saw flames. called 911 and watched the car burn up. no time to grab anything but a postal key.

Driver side headlight only works at random times, it will come on and a few seconds later it goes out. most times it doesn't work at all. last week i had a new switch installed that was on an extended warranty, the light worked for one (1) day and was out again yet i was told the switch was bad that they removed. happens when moving or stationary, leaving driveway. if the vehicle sets a while sometimes it will come on and stay on most times it just doesn't work. i consider this a safety issue because i don't know when the other headlight will go out. this has been going on since aug. 2018. i replace the bulb and it works for 3 months then starts over again working randomly

I was driving about 30 mph north on harbor blvd and first st in california sudendly i heard a loud knocking/clicking sound coming from the lower left side of the engine & no error codes came on prior to the noise so i pulled over and called a tow truck to take my vehicle to the nearest mechanic. until today mechanic has unknown origin of problem

Tl* the contact owns a 2014 kia soul. while driving, the contact noticed fumes inside the vehicle. the contact stated that the fuel cap did not close properly. there were no warning indicators illuminated. the dealer and manufacturer were not aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 66,000.

We purchased a car from a small lot selling used cars in tempe, arizona. at 20 days and about 800 miles the car began to make a loud knocking noise as my son was driving the car into our neighborhood going about 5-10 miles per hour. he shut off the car. i checked the oil dipstick and there was zero oil in the car. i immediately called the salesperson about this issue. he said we could tow it to him to look at it and he insisted that he changed the oil in the car before we ever drove it. due to my concern that there was no oil in the car, i added 2.5 quarts. there have been no oil leaks since we purchased the car, nor were there any after i added the 2.5 quarts. we had the car towed to the dealer on a friday morning and no real work was completed. i called kia corporate and they told me they were aware of this issue where the oil would just evaporate and that it was covered under sc147. kia corporate had me call a local kia dealership and that's when the service dept said kia corporate was wrong. i made a return call to kia corporate who corrected the first agent and told me they were wrong and that i have to pay out of pocket for this issue. the engine issue should be covered under a class action lawsuit - this is the same symptoms as other class action lawsuits at this time for other kia vehicles.

I own a 2014 kia soul plus with 104,000 miles. this car has had documented synthetic oil changes on a regular basis. out of nowhere the engine rod has blown. i have called five different mechanics and all state the kia is known for bad engines. called jasper who is well known for rebuilt engines and they will not touch a kia. i understand the hyundai has recalled numerous cars for bad engines. kia has recalled from 2012 to 2016 the kia soul base for bad catalytic converter and on the recall notice it specifically states that the catalytic converter can damage the engine. i have owned four cars with mileage over 200,000 and one car, a mazda 626, had over 325,000 miles and i never had to replace an engine there has to be some federal protection for the public from manufacturers that sell a poorly made product that mechanics from all over know are problematic. i only have owned this car for less than 4 years.

The motor blew and oil light came on without any warning ! in motion on. highway . the oil had just been changed less then a month prior to that . diagnostics showed oil had been burnt up causing rod failure and motor !

Tl* the contact owns a 2014 kia soul. while driving, the vehicle failed to accelerate. there were no warning indicators illuminated. the vehicle was taken to grieco kia of delray beach (located at 2255 federal hwy, delray beach, fl 33483) to be diagnosed, but a failure code could not be found. the contact stated that the technician upgraded the ecu module. the vehicle was not repaired for the acceleration failure. the manufacturer was notified of the failure and provided case number: 13175036. the approximate failure mileage was 104,000.

Tl* the contact owns a 2014 kia soul. while driving various speeds, the vehicle stalled and the check oil warning indicator illuminated. the vehicle was towed to an independent mechanic who informed the contact of nhtsa campaign number: 19v120000 (engine and engine cooling). kearny mesa chrysler dodge jeep ram (8010 balboa ave, san diego, ca 92111) was notified and unable to assist. the manufacturer was notified, but not able to assist. the failure mileage was 104,000.

My motor has 103,000 miles on it. it started making a slight ticking sound. the oil is changed regularly and it was nearly time to have it changed. i took my little boy to school and the car lost power and the noise got a lot worse. i went ahead and took it to castrol to have them check the oil. the oil was fine but we went ahead and changed it. i ended up having to have my car towed home. a mechanic looked at it and said that i needed a new motor.

I was on business 85 my steering wheel went out i couldn't turn my wheel left. i ended up having to jerk my steering wheel to the right turning in a complete circle to avoid traffic and get off the road. after completely stopping i ended up near a ditch and grave yard. at this point i turn my car off and turned it back on to see if it would work, but my steering wheel would just turn in a complete circle. my horn or nothing wouldn't work on my steering wheel it just made clicking noises.

I had my oil changed last month and noticed an odd smell around that time i didnt think much of it at the time because there was no noise or obvious leaks to weeks later my oil light started flashing sometimes and i checked the oil level... it was a quart low so i topped it off and went back to normal fastfoward to this month its emptied out twice i took it to a shop and they found the cat had overheated and caused an oil leak and there is now an awful ticking noise coming from the engine the dealership said this is a known issue on the model with the 1.6 liter engine and a recall was issued but this recall doesnt cover the 2.0 liter even though it is the exact same issue i have done some research and found several other customers who had this same issue on their 2.0 liter models and had to buy new engines this is horrible and i as a consumer feel a full engine failure on a well maintained car that isn't even 5 years old should be covered by the same recall. kia needs to expand this recall

So the same thing that the other kia engine recall is for happened to my kia with a 2.0 l engine i see other complaints from other owners saying this has happened on their 2 liter engine as well but the recall doesnt cover us so we are here with blown engines and no remedy other than to pay for the repairs out of pocket... i think this recall needs to be expanded.

Defect in the catalytic converter

We had the car engine replaced under warranty in aug 2018. on may 27, 2019 as we were driving the car on vacation, we smelt some gasoline. later after we filled 5 gallons of gas and driving less than 5 miles, suddenly the car stalled in stop and go traffic. the fuel indicator said there was gas left but actually it was empty. adding gas from can started the car and soon we noticed big gas leak. opening the engine cover showed the fuel line was spewing gas over the hot engine. this is a big fire risk and thankfully, we caught it before the car caught on fire. we pushed the fuel line back into the fuel pump but the end connector is broken. no idea why it broke on its own so soon after engine replacement. i have attached picture showing the broken end. we did not take picture as it was spewing gasoline when we opened the cover as we were too scared about the engine catching fire and quickly tried to fix the fuel pipe back and wiped the spilt gasoline and let everything dry.

My 2014 kia soul (86,000 miles) is consuming oil extremely fast. i had my oil changed 5/2/19 and as of yesterday 5/26/2019 my low oil light came on while i was traveling down the interstate.there is almost no oil on the dipstick. this has been an ongoing problem for the past 6+ months. it is getting increasingly worse. no oil spots have been detected under the car. i park in the same place every day. no smoke is detected. the filter installed is a kia branded filter from the service dept of the kia dealership.

Headlights turning off at night while driving.

Tl* the contact owns a 2014 kia soul. while driving at 50 mph, the vehicle inadvertently downshifted. the vehicle failed to accelerate over 20 mph with all warning lights illuminating. the contact was able to pull to the side of the roadway, turned the engine off, restarted after several minutes and was able to resume driving normally. the vehicle was taken to an independent mechanic who was unable to diagnose or repair the failure but was able to locate failure codes from the vehicle’s computer. the contact was unaware of the failure codes. the vehicle was then taken to difeo kia (1320 ocean ave, lakewood, nj 08701 (833) 842-8290) where the vehicle was not diagnosed or repaired at the dealer due to the independent mechanic had removed the codes out of the vehicle’s computer. the manufacturer was not made aware of the failure. the failure mileage was 9,541.

Tl* the contact owns a 2014 kia soul. while driving approximately 10-15 mph, the check engine indicator illuminated and the vehicle shut off. the contact was able to restart the vehicle. additionally, when the accelerator pedal was depressed, the vehicle failed to respond. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that there were several failures that included the camshaft sensor and the downstream oxygen sensor. the vehicle was not repaired. the dealer and manufacturer were not contacted. the approximate failure mileage was 114,000.

2014 kia soul. consumer writes in regards to catalytic converter safety recall. *ld the consumer stated the motor was replaced due to an oil leak. the gas float sensor and fuel pump was replaced.. the check engine light illuminated. the consumer was directed to wait for mail notification to have the catalytic converter replaced. *js

The headlights and dashboard lights start to flicker on/off several times while driving which not only presents a danger for the driver/passengers in the vehicle but approaching vehicles as well as this can be a distraction when oncoming drivers see flashing headlights and it is definitely a safety issue while operating the vehicle at night. this happens while driving, stationary, city streets, highways turning or going straight. it presents a dangerous driving situation. i listed one date that it happened but it has happened multiple times and continues to happen. kia needs to issue a recall and fix this is as this is not a warranty issue it is a dangerous situation.

Tl* the contact owns a 2014 kia soul. while driving various speeds, the vehicle stalled. the vehicle was able to restart and was driven to the side of the highway. also, the oil indicator illuminated and an abnormal rattling noise emerged from underneath the vehicle. the vehicle was towed to an independent mechanic who stated that there was no oil in the vehicle and the bottom of the engine was damaged. the vehicle was towed to another independent mechanic, but the cause of the failure was not determined. the contact called car town kia usa (3120 lexington rd, nicholasville, ky 40356, (859) 887-4737) and was informed that the vehicle was not covered under a warranty. the vehicle was not diagnosed or repaired by the dealer. the manufacturer was not contacted. the failure mileage was approximately 102,000.

Complete engine failure - 11-5-18 - all lights came on and car died in the middle of a turn. all oil was gone from engine. car cannot even be manually cranked. seems to be exact same issue discovered with same year 1.6l engines, but wasn’t included in recall as a 2.0l engine for whatever reason. 3 mechanics have quoted me a $10k repair including an entire new engine. no salvage or used engines available anywhere.

Late one night, i try to turn on my headlights on. the light would not come on and started to flicker i had to turn them off and on several times to get them on. them a few months later my driver side head lamp did not work. i replace the bulb. then i receive a notice from kia there my be a problem with the lights flicking. i when into the victorville kia dealership for a different recall, and ask them to check the problem with the flicker and at the time had the driver head light out and they said that they couldn't re-product the problem and they would not fix the electrical system. i had the head light replace, along with the wires, they had burn up. i just replaced by third headlight. three (3) head lights within four (4) months.

Tl* the contact owns a 2014 kia soul. shortly after the vehicle was purchased, it randomly stalled. the engine was hesitant and the check engine indicator illuminated. riverchase kia (2200 us-31, pelham, al 35124, (205) 987-6518) was notified of the failure. the contact later received notification of nhtsa campaign numbers: 19v120000 (engine and engine cooling) and 17v608000 (steering). the contact scheduled an appointment, but the dealer did not provide the repairs within the timeframe that they indicated. the dealer did not offer a loaner vehicle. the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was not available.

Tl* the contact owns a 2014 kia soul. while driving and depressing the accelerator pedal, the vehicle failed to accelerate and remained in second gear. also, the oil warning indicator illuminated. the vehicle was taken to benson kia of spartanburg (located at 1100 n pine st, spartanburg, nc 29303, (864) 585-3611) where it was diagnosed that an unknown computer code needed to be reset. the vehicle was repaired, but the failure recurred. the vehicle was taken back to the dealer and the contact was informed to depress the accelerator pedal to manuever the gear shifter out of gear. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 20,000.

Only has 104000 miles with regular documented oil change. blown engine rod. at traffic light and when i accelerated large knocking was heard

Driving on the highway and the engine just stopped. all lights went on and the car stalled. i had to pull to the shoulder. i was told there is a hole in the engine block and its 6000 to fix!!! i couldve died!!!

I was driving down the road doing about 45 miles per hour and out of nowhere my vehicle stopped in the middle of the road. i had to act fast and get off the road so i wouldn't get hit by the oncoming traffic. i had the vehicle towed and come to find out my 2.0 engine had seized. the tow truck driver from kia international roadside stated that they have been towing kia souls all month for bad engine problems. i have 65000 miles on my vehicle. my next oil change wasn't until another 1000 miles. no low oil pressure light came on not even the engine light, it just shut off out of nowhere. all the oil was sucked out of the engine, on top of that i have to pay $8,000 to get a new engine. a recall need to be put up about no warning lights on the dashboard.

My engine blew a piston and my motor exploded while i was driving 65 on the interstate. i was driving and all of a sudden my steering wheel locked up, my brakes locked up, my engine was smoking. i had to coast to the side of the road with my 4 year old in the back seat.

Tl* the contact owned a 2014 kia soul. while driving 45 mph, the contact heard an abnormal noise under the hood of the vehicle. the contact pulled the vehicle over, lifted the hood, and noticed flames. the contact extinguished the fire. a police report was filed. the vehicle was totaled and towed to the contact's insurance company. the dealer and manufacturer were not made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 45,000.

Tl* the contact owns a 2014 kia soul. the contact received notification of nhtsa campaign number: 19v120000 (engine and engine cooling). the contact stated that kia new braunfels (3363 interstate 35 frontage rd, new braunfels, tx 78132, (830) 214-7280) failed to provide the remedy for the recall campaign by only upgrading the cop ecu logic to prevent overheating of the catalytic converter and the engine assembly. the dealer had not provided an in-depth inspection of the parts. the contact felt that the manufacturer and dealer failed to comply with the repair guidelines as the manufacturer refused to replace the parts. the manufacturer was not contacted. the contact had not experienced a failure.

The vehicle is well maintained and at 69441 miles on the 2.0 liter engine, the engine seized while driving in heavy traffic on an interstate highway. i had to get out and push it to a safe area off the highway. i had it towed to a certified mechanic and the diagnosis was a seized engine. i contacted a local kia dealer and they would not cover it under any warranty. they only offered a very high estimate to replace the engine. i opted for my mechanic to install a used replacement engine from an auto recycling company. invoice for the replacement engine is attached to this report. since the replacement engine came out of the same year and model kia soul with slightly lower miles on it, i am concerned that the same thing will happen with the metal chip in the engine defect issue recently reported, since i drive mostly highway speeds. it is extremely dangerous to get out and have to push the car off a busy highway!

When driving, it started to make a loud knocking noise out of no where had 2 shops confirm they have to get into the engine to see exactly what was inside. this car was well maintained. no reason the engine should have gone out. car was 4 feet down my street when it started knocking really loudly. was not even running for a minute.

Engine loses power at times for a split second. acceleration sometimes causes a lunging motion. also has difficulty maintaining speed while climbing small hills. oil runs dry within a week of refill.

I was driving along the highway when i heard a clicking noise. after the noise, my car started to lose acceleration. no matter how hard i pressed the pedal, it just wouldn't go above 5mph and began making a loud noise. had it checked out and it was determined to be the catalytic converter.

Loud pop in the engine while traveling ~70 mph. car began to lose speed, check engine light turned up, then smoke started coming from the engine compartment. pulled over to middle median on i-75 n and the engine compartment started on fire with 20-ft high flames. the car was fully engulfed. usaa has claimed the car and began a fire inspection. a/c had been off at the time of the pop. only the radio was on.

Headlights flicker on and off or turn off completely after using turn signal. lights always flicker or turn off after turn is completed and the turn signal goes back to normal. happens at every speed whether there is a bump in the road or not.

Whether the vehicle is stationary, in motion, on a city street or a highway, the right headlight will flicker and then go out. no matter what i've done on my end, nothing has solved the issue, racking up unnecessary costs. once in a while the headlight will stay on longer than expected but suddenly turns off, making it very dangerous while driving on pitch black roads.

When driving with head lights on for a while lights will go off and on then off for a while until light cool down

Was driving down city street when vehicle started to stall and make a knocking noise from the engine. pulled over checked and added a little oil, and when went to start the car it was slow to start and engine light is on and remained on. oil is fine.

On december 9th, 2018 at approximately 6:10am, while driving to work on the highway, my car suddenly broke down and began to smoke. i pulled over to the side of the road and removed my important belongings. within minutes my car was on fire. i notified city police, fire department, and insurance company. my car was ultimately destroyed and taken to a junk yard.

Takata recall.. drivers side low beam keeps going out. previously it would be out one day then when i would start my car it would come back on. in the picture both lights are working but 5 mins before only the passenger side was working. this has been an going issue for about 2 years now. sometimes i had to replace the bulb after it being out for over a week but the bulb was not blown.

11/23/2018 1445 traveling from wilsonville or to netarts bay, or on hwy 6 westbound catastrophic engine failure/ kia engine oil defect - engine seized at highway speeds. safely got into tillamook to call aaa for an 85 mile tow back home to wilsonville. had a very long wait in the rain for tow truck. we regularly changed oil and performed all scheduled maintenance of which we have complete records, very clean and no accidents. no warning to any problem before incident. after the incident we had the oil checked and changed again at valvoline instant oil change in tillamook just to see if they could help. new oil did not improve the condition.

I had to get new headlights at the dealership. it is now getting ridiculous. one head light will not work. it will come on when it feels like coming on. sometimes it comes on.sometimes it will come on right away others times it will flicker on off and not work at all. it is dangerous because i drive home in the dark and i dnt want to get filled over. i also drive in dark roads and it makes it hard to see when only one headlight works. i am now noticing that is the working in the car not my headlights.

Safety concern: engine caught fire while driving. the vehicle is a 2014 kia soul with 104,000 miles. the vehicle was being driven through a residential area at <20 mph when the engine made a single "pop" sound and the vehicle expelled a large black cloud of smoke from the exhaust pipe. the driver pulled over, into a gas station. shortly before coming to a complete stop, the driver heard another loud "pop" sound from the engine area of the vehicle, followed by an additional cloud of black smoke escaping from the engine area. when the vehicle reached a complete stop, the driver exited the vehicle and opened the hood of the car, to discover the top of the engine was on-fire. the fire was as tall as the engine hood and wide as the motor. it appears all components in the engine area were burned/melted, including the motor cover, hoses, and electrical wires. the driver notified the gas station attendant of the fire, and used the gas station's fire extinguisher to extinguish the engine fire. the owner of the vehicle was notified this repair was not eligible for warrantied repair, which expired at 100,000 miles, according to the kia service representative. the vehicle was towed by kia to a kia dealership, at the expense of the owner, where it remained dormant for 5 days, due to a holiday break.

Connector on headlight wires are burning while operating headlights and causeing both headlights to go out while on the expressway. bulbs are burnt out but headlights will not come on until car sits for a while.

11-6-18 - while in motion, mid turn, my car shut down completely. all the lights came on in the dash, and then when car shut down, battery died as well and window was stuck down. i am so thankful i was not on the interstate going 70 miles an hour. i could have been killed. dealership has said motor is locked up and cannot even be manually started & that i need a whole new engine.

Daughter driving in local traffic 30 mph. blue smoke and engine noise then total loss of power. towed to mechanic and said there is a hole in the engine and metal shards that came out the hole. all oil spilled out. taking to kia dealer for review. engine is lost. 67,000 miles.

Tl* the contact owns a 2014 kia soul. while driving 10 mph, the contact's vehicle was involved in a crash with another vehicle. the air bags did not deploy and the seat belt failed to securely restrain the contact. the contact sustained whiplash and muscle strains, which required medical attention. a police report was filed. the vehicle was towed to an independent mechanic. the contact was informed by the insurance adjuster that the subframe was bent and the chassis was fractured due to the crash. neither the dealer nor the manufacturer was notified of the failure. the failure was not diagnosed. the approximate failure mileage was 46,000.

Engine was burning in the inside had to return to jiffy lube every 3to4 days to cap off oil dip stick was burnt and engine cap had burned up. kia of elmhurst sold me a car with bad rotary front and rear the brake pedal rubber fell off was driving almost had an accident foot slide off the brake look down and the rubber protector was off took it back to service and but it back on and a week later it fell off again.

After running vehicle the driver's side rear running light goes out. the tail light assembly was checked and fully functional, turn indicator works, brake light works, hazard light flashes. this is the factory led version of the tail light assembly. this happened 6 months ago. then i flipped the fuse and it came back on. now it has gone off again and the fuse flip is not remedying the problem.

While driving on interstate at 60 mph loud sound from engine and all power lost. was able to pull over to shoulder and dip stick showed no oil in engine. oil just change by two months prior by kia dealership. looked under car and pool of oil. had to have vehicle towed to dealership and was informed the engine blew and it was not covered under manufacturers warranty as we purchased this vehicle used from the dealership and the warranty is not transferable. the vehicle had 70,000 miles and the engine blew. so much for a 10 year 100,000 mile warranty when kia does not transfer the warranty to a vehicle they sell at the dealership. its called a manufacturer warranty not a owner warranty. kia needs to step up and take responsibility for the faulty engines they have used. the dealership even admitted this was a engine failure and not owner failure. i have owned 4 kia's and will never own another one.

While driving the car the headlights flicker and sometimes go off randomly. this has now begun to occur while the car is also parked. this is highly dangerous while traveling at night and a huge safety risk.

On august 16, 2018 at approx 1030 pm my daughter was driving on route 5 in hollis cetner maine at approx 50 mph and car started running rough, smoke started coming from under hood. pulled over to the side of road and car was on fire underneath engine, melting the engine. found melted engine parts (piston heads, connecting rods) on the ground along with other melted parts. fire was put out by home owner on route 5

Tl* the contact owns a 2014 kia soul. while driving 35 mph, the vehicle lost a large amount of power and made clanking and knocking noises. the vehicle was able to be driven home at 10 mph. the vehicle was towed to car pros kia huntington beach (18835 beach blvd, huntington beach, ca 92648, (714) 274-6176) who stated that they would have to investigate the failure; however, they mentioned that the engine may need to be replaced. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 53,000.

Headlights and instrument panel go out suddenly. this happens both in motion and stationary. also upon starting the car or after driving even a short distance. random actually. very dangerous at night.

When i drive my soul in the dark with my headlights on they start flickering and then they just go completely out. sometimes it's small flickering and sometimes it is completely out and dont come back on for several seconds. today i had to turn them off and back on twice before they would come back on at all. this is extremely dangerous when it is dark. especially driving on a curvy 2 lane highway in the dark like i do. at first it happened when i used my turn signal, but now i dont have to do anything and they flicker and then go on and off.

Tested deficiency on multiple conditions (car moving, stationary, engine running and engine off, highway and city roads) and nothing changed the light behavior. driver's side headlight only. initially flickered on and off. sometimes toggling brights on and off would help at first. this went on for about a week and a half. after light stopped working, i changed both bulbs. light continued to flicker off and on for about a week, then died altogether. called shawnee mission kia, in overland park, ks and spoke to service manager joe. he stated he was not personally familiar with the issue, but that some of his service department employees might be. i told him there were 132 complaints on the nhtsa website, but he told me without a recall i could not get a discount or free repair. this is a dangerous condition that could result in a driver losing all headlight function without warning. i am unable to safely operate my vehicle at night because kia will not repair their obviously defective equipment.

My engine seized while driving in 2016 it was replaced as it was defective at 45,000 miles now 2018 the engine has basically done the same thing with 54,000 miles unable to drive had to wait 2 days for tkia to determine if i was at fualt or the engine itself finally determined it was kia fault to be replaced again due to defect after reading other consumers reports they have had problems with their engines seizing, catching fire etc

Drivers side headlight flickers and will go out completely. this happens while driving or stationary, and does not depend on speed. i have replaced the headlight twice. the second time i noticed that the connector that attaches to the bulb itself is starting to melt.

The headlights on my 2014 kia soul started to flicker as well as the internal lights at the same time on the dashboard (speed, etc.). i normally keep the headlight setting on auto and i have had this vehicle for a little over 4 years never had an issue until now. i am paying to get the switch replaced in hopes it will resolve this issue, but it is dangerous problem because the headlights no longer just flicker they will go completely out some times which can be scary while driving at night.

While driving the car, the headlights intermittently will dim and brighten on their own. sometimes turning off completely. twice the dashboard lights have gone out completely as well.

While my vehicle was in motion the interior and exterior lights went out for about 20 seconds. they also go out at different times, on city streets and highways. this has happened on multiple occasions, the most recent being on 08/05/2018

Tl* the contact owns a 2014 kia soul. while driving various speeds, the headlights would flicker and then completely turn off. the contact also mentioned that the headlights would inadvertently illuminate again. the vehicle was not taken to a local dealer or independent mechanic for diagnostic testing or repair. the manufacturer was notified. the failure mileage was approximately 130,000.

Was driving down back country highway where there are no highway lights when my head lights would turn off for a few seconds and then back on a couple of times. then when i thought it was okay to drive, anytime i would use my blinker, all of my interior would turn off and on. this never happened to me until recently. i wasn’t hitting any bumps when it happened, just highway. i was driving my kids back home from a weekend trip so it’s not like i was close to home either which made it worse. about a year ago i did have my headlight wiring worked on after my left headlight would randomly work and not work on days and it turned out to by my wire burned. kia fixes that problem but this headlight flickering at night is extremely dangerous and after researching it looks like there are many others who have experienced the same scary scenario with no good outcome from kia. just to add as well, i’ve been recieving numerous calls from kia before this trying to buy my car back because it is in ‘high demand’, but after this happened it has came across my mind that they are just trying to buy them back to prevent liability on their part for not putting a recall out on the problem before something happens to someone and/or their family.

I was driving down the highway few months ago and suddenly the car just stalled i was going about 60 miles an hour and the car just stalled as i was driving down the freeway and it just did it again a couple of weeks ago i had to start the car both times as it was rolling to keep from losing control the vehicle.now i am afraid.

The lights in my kia souls interior and exterior are flickering and going out completely sometimes. very unsafe when i am already driving. happens to my headlights and dash lights and interior roof lighting. it has also caused my lights to stay on sometimes and causes my battery to die. this has happened while the car is idle or driving or off completely when the doors are open.

Driving at night and the head lights randomly turn off and back on, sometimes judt for a second and sometimes longer.

My car engine exploded and car caught fire. kia said they will not do anything about it. the engine was making a lawn mower noise prior with no check engine light then a few days later the engine blew. i was in cruise control when all this happened. by the time i made my way to the edge of the road my car was fully engulfed.

I experienced headlight flickering and going off completely while driving on my way home from work the night of june 1, 2018. this alarming problem started without warning. after this incident and before my appointment at the kia dealership on june 4, 2018, i started researching this problem and found technical service bulletin ele093 which i took to the dealership at my appointment. after my oil change, i was told no problem was detected with my headlights. i experienced this problem again last night (july 19, 2018) and needed a police escort to get home. this headlight problem is a product liability issue and a factory defect. it is an immediate threat to my safety and welfare and that of my passengers as well as other drivers on the roadway. i use my vehicle to get to my job at night and to transport elderly patients for a variety of services, sometimes to the emergency room at night. in light of the threat of physical harm to myself and others, i have requested that kia handle the cost of repairing this problem as soon as possible since this is not a problem associated with normal wear and tear.

At night headlights and dashboard goes or flickers while driving down the road. other people got the same problem of it happening. we all get told that they can’t make the problem happen so they can’t fix it.

While driving at night, when the blinker is used, the headlights flicker and go out for a few seconds. once you use the blinker once it will continue to do so for many minutes. this is incredibly unsafe. upon research, it is a faulty wire that overheats the connector causing it become deformed. this is a safety issue and should be a recall asap.

2014 kia soul headlamps will randomly shut off and on while driving vehicle. when driving on country roads with no street lighting at night we must stop and play with the lights to get them to function properly. it is at the point where we can't drive the vehicle safely at night to avoid accidents. this has been happening for several weeks now even though i reported it as of 07/02/2018

I lent my car to a friend whom while driving the engine began running rough, he pulled quickly into a gas station and parked. he checked the engine oil and there was none. he added 1 quart of oil and started the engine however it ran horriblely so he quickly turned it off. he notified me. i had it towed to a kia dealership who confirmed the engine needed to be replaced. since the vehicle came with a lifetime engine warranty plus i kept the car maintained according to dealer requirements they forwarded my maintenance records to a third company which is researching the cause of the engine failure and will then decide if they will replace the engine. the car had 105,000 miles on it with no problems up until that time.

Tl* the contact owns a 2014 kia soul. the contact stated that the vehicle experienced a loss of engine power without warning. the vehicle was taken to liberty kia (921 s milwaukee ave, libertyville, il) where it was diagnosed that the transmission was defective and needed to be replaced. the failure was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 53,000.

While driving our 2015 kia soul home at night on back country roads, the lights started flashing. then they completely shut off. it continued to do this the whole drive home. this made a very unsafe drive home for our daughter. she had to pull over and call for us to come get her.

I have had to replace the driver's side headlight three times in the last 2 months. when replacing headlight i use gloves so as not to touch the glass. i researched this problem on the internet and notice that many owners are having the same problem. there should be a recall since this is a definite safety issue. vehicle was moving when issue occurred.

While driving my kia soul my headlights will switch completely off and it has became very dangerous especially when i am driving on dark back roads. i notice it happens when i put my signal light on and turn it seems that this may be a trigger to the malfunction. i have seen that other kia soul owners have been experiencing this same malfunction and i wonder why it has not been a recall. the lights will sometimes pop right back on but last night it blinked out for a minute and i had to put the high beam on. but all last night the high been seemed to not want to work so now it is dangerous to drive at night time.

Headlights flickered/ went out while driving at night on interstate. had to break suddenly, rainy ,had the wipers going, radio on, gps plugged in to auxiliary plug. 7pturned the nob on the steering column on /off, headlights came back on. went to the next exit. stopped at traffic stoplight, right blinker, foot on brake, took foot off brake to make right turn, made steering wheel turned to right, lights flickered again. happened on 3-23-18 9:30pm . took to my mechanic today 4-1-18 - tcb auto in dallas ga, battery fine,bulbs fine, fuses fine, 3 weeks ago had oil change, new tires. could not diagnose it..advised me online many reports ,even kia doesn't know how to fix it, ifafter bulletin,no recalls yet...put in this report..

My kia soul 2014 just blew up and caught fire. the engine was a 4 cylinder gdi. the car went up in flames. the engine blew loud and as i came to a halt the entire car was on fire. then the gas tank exploded. i was in cruise control going up a hip noticed the engine riveting hard and then the car engine made that loud bang and then in 12 minutes car was engulfed and gas tank blew as the fire department arrived.

I bought my 2014 kia soul used with one previous owner. as i was driving home on the freeway after purchasing it my lights began to flicker. at times they would go out for a few moments. i had to pull over and have my husband drive in front of me with our other vehicle in fear the lights would go out and i wouldn't be able to see the road ahead. i could of been in a serious crash. also came home to a dead battery one day because my lights which were off when i left the house randomly were on when i got home that night.

While driving on the highway, the dash board started turn off and on the car began to lose power. i pulled off to the side and the lights on the dash came on and the car shut down completely.within a few minutes smoke started coming from the hood of the car followed by a small fire. i got out of the car and the fire grew and completly burned the car.

At 10000mi, this car lost pick- up, then charging outlets failed. by 30000mi, the brakes were mushy and weak, the engine makes noise, steering issues and weird smells started to occur. by 45000mi, the brake light failed, vibration/shaking, hesitation and lurching (on its own), gas millage was cut in half, rmps/idle unusually high, faulty/ failed sensors, fuel gauge failure, heating/blower failure. dealerships will not look into anything without a "code" tripping, and i was told by their mechanic that kia corporate will not allow any investigation of issues without a diagnostic code, so my warranty woun't cover the high price of finding the issues. i get in the car, start it up and the noise and rev is not normal. i drive 10 feet and the car starts shaking and making noise. when i tried to turn on the heat, loud noises started under the hood, and the engine would rev, when the car revved, the heat would kick on for 2 sec then fall out again. it now doesn't perform at all. when i accelerate after a stop light, it won't move for several seconds, then putters and goes. i have almost gotten into many accidents because of this.

On october 27, 2018 while driving on i-10 west towards downtown baton rouge, my 2014 kia souls’ engine “popped” and lost acceleration very suddenly in heavy traffic. it was towed immediately to all star kia of baton rouge on siegen lane where it was purchased four months prior. it was determined by the service department that the soul had a “massive engine failure” which cause it to throw a rod through the engine block. it was also at this time the service department informed me that the manufactures warranty does not apply to me since i am not the original owner and kia has no responsibility for the repair or replace of the engine. after researching the problem with the engine failure online, i have found that this is a common problem with the 2014 and 2015 kia souls. several reports have been filed with the nhtsa concerning both engine failures and engine fires, but has not been included in the recent recalls. i implore the nhtsa to include the 2014 kia soul in the recent recalls for hyundai and kia due to engine fire problems.

I was mid turn going home when suddenly my car refused to speed up and became to rumble. i successfully made it home right down the street. when while approaching my home my vehicle stalled and all lights suddenly came on. oil, engine, battery. i have not had any issues with my car and i get my oil changes regularly ( warning light has never came on). i had triple a tow my vehicle to the dealership as i am still under warranty. they wanted to charge my 145 to just look at it. they said the warranty company might not cover the engine being shot. the dealership has not replaced my miles sticker to tell me when i need an oil change the last three times i've been there. they never informed me how long their oil changes are good for. i have read many reviews on this car and many people have had the same issue. my car is covered under warranty but they want to charge me and might not even fix it. i haven't been able to work without my car so i am low on funds. if a engine issues are very common with this model of vehicle they should be able to replace no questions asked. i pay for my warranties but they cant help me?

Tl* the contact owns a 2014 kia soul. while driving at unknown speeds, the front end of the vehicle shook. there were no warning indicators illuminated. the vehicle was taken to an independent mechanic who stated that the struts needed to be replaced. the contact was referred to the local dealer. the vehicle was taken to kia of dayton (8560 troy pike, huber heights, oh 45424, (937) 500-5461) where it was diagnosed that the steering column bolt was missing, there was front end damage, and the rocker arm needed to be replaced. the vehicle was repaired. the manufacturer was not contacted. the failure mileage was 46,900...*bf “parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).” *jb

I was driving down the highway and suddenly heard a clicking sound in the front. my car seemed to be put of gear and was revving up. i immediately pulled to the side and it died right there. i have 102k on this car and it is completely dead. i was told engine needs to be replaced

2014 kia soul + (just got - one month - 1st time happening) : in my driveway: not starting: i put the key in the ignition and turned it - the lights/ dashboard lit/ and radio played, but engine would not start - i turned off the radio and turned off the car: i tried x3 times (radio off) - same results: then i took the key out the ignition / put foot on brake / put key in ignition and turned - dashboard lit up / heard the click / engine did not start / put car in drive - turned again / still nothing: put car in park / took key out ignition - took key out - put key back in ignition and turned / dashboard lit / heard click / no engine start: saw on youtube several videos with same issue.

On two separate occasions while in reverse after letting off (removing foot from) the accelerator and moving to the brake pedal the vehicle has significantly sped up as if the accelerator is still being depressed. the first occasion was the middle of the afternoon on an uneventful fair weather day while backing out of a driveway and entering a residential street. the second time was in a costco parking lot, again on a clear and uneventful weather day. no rain or ice on either day here in sacramento ca. this second time, the car accelerated with such speed that i was unable to stop my vehicle from continuing to reverse and the only thing that stopped my vehicle was running into a parked truck.

The driver side headlight will flicker or entirely turn off. we have replaced the bulb multiple times with manufacture products and discovered the electric plug to the headlight is melted. this is a safety issue as we cannot drive at night safely. each time we replace the bulb it stops functioning in a few days to weeks.

Driver side headlight went out. replaced bulb back on and then right back off. further looking and the adapter plug that snaps into the back of the light is burnt!

Right headlamp began flickering while driving. it has since failed completely. bulbs have been changed and the issue persists. does not matter if vehicle is in motion or driving. approximately 65000 miles.

Received an important safety recall on 12/01/2017 regarding the pinion gear that may separate from the steering gear assembly causing loss of steering & result in a crash. i called immediately to set an appointment on 12/12/2017. i was called just 1/2 prior to my appointment to be told they do not have the tools to fix the problem. in fact, no kia dealership in the area has it. i am driving across the state of fl in a few days & am extremely worried since i will be driving at high speeds in traffic. so, kia alerts soul owners & fails to provide the means to fix the problem. i am told it will be several weeks before they have the tools needed to repair. my particular car has had a stiffness in turning the steering wheel a few times. i need my vehicle for this trip, but, will inquire about a loaner car. this is unacceptable.

Low beam headlights flicker intermittently at the same time. this will happen when the vehicle is either stationary or moving, on the street or highway. road conditions do not seem to be a factor.i usually drive with the headlights on during the day. vehicle does not have auto-headlights. have been to dealer three times for repairs. problem still persists. i have enclosed copy of repair bills(over $700.00) & a recall article from recall masters. (recallmasters.com) i realize that the 2014 soul is not mentioned in this notice but, it has all the same characteristics.i have no idea what causes this to happen. the dealer & i have been unable to induce this to happen. the dealer has not seen this happen. they can only take my word that it does.

Headlights go out or flicker whenever i use turn signal when i'm stopped and put turn signal on or when i'm driving and put the turn signal on. i've only noticed this when driving on local roads, freeways in my area are well lit so i have no idea if this happens on the freeway when changing lanes

4 times wile driving the engine started to smoke so bad the cars behind had to stop. the very first time was 6 weeks after we bought the car. took it to the kia dealer they recreated the issue and said that the problem was a flaw in the engine head. kia said i had to wait till they make a recall. 3 months after that issue it happened again, we were sitting in an intersection when a truck was going to hit us. i flored the gas and a bunch a smoke came out it boged but we got out of the way in time. kia took the vaulve cover off and it looked like tar. how can that be posible when it was not even driven the first 3,000 miles for the oil change??? we are paying for a car that has been sitting in my drive way for over a year now. to scared to drive it.

Headlights keep randomly flickering off and on while driving. started out just when i had my lights on auto and had the turn signals on. last night they went out on their own while i was driving down a dark road for several seconds. this is very dangerous and seems to be a common problem.

When headlamps are in automatic mode, they will sometimes flicker on/off, or turn off completely until headlamp controls are manipulated (by turning headlamp power switch dial back and forth or by pulling/pushing low/high beam control). this is exacerbated by driving on an unstable road (i.e. a road with potholes or bumps), when actuating signal light controls, and when stopping. this happens mostly when the vehicle is going at speeds over 40 mph, but has happened in city streets at velocities as low as 5 mph. this has happened several times over the course of the last months, beginning around august 2018.

Tl* the contact owns a 2014 kia soul. the contact smelled exhaust fumes and burning wires inside the vehicle. the instrument panel lighting was also flickering. the dealer and manufacturer were not notified. the vehicle was not diagnosed or repaired. the failure mileage was 69,000.

On 4 october 2018 about 1/4 mile (on freestone county road) from our home the check engine light appeared, the vehicle lost forward motion and died. immediately thick black voluminous smoke emitted from passenger side under hood and within seconds flames discharged. my wife, myself and our dog extricated ourselves immediately and started walking to neighbors house for fire extinguisher to mitigate damage. within approximately one minute the first of several explosions began and eruption of engulfing fire began to consume the vehicle. we had stopped on the side of the road and the grass caught fire. 911 was called and when the members of two local volunteer fire departments arrived the car was totally evolved in flames. a liquid (probably water) was used to extinguish the fire. contacted farmers insurance company. no police report required re: no collision. we were diligent in having routine maintenance performed according to schedule and attention to vehicle recalls. tires were replaced when worn and rxp gas additive used. insurance adjustor stated vehicle was so badly burned it was impossible to determine cause of fire.

When the multi-function switch controlling the headlamps is in automatic mode, the headlamps will switch off unexpectedly. this sometimes happen when turning on a blinker while turning, but sometimes just driving down the road. this is extremely dangerous, i have been driving at night or in the early morning hours on multiple occasions, and the lights go off leaving me driving blind for several moments on the road. the list of bad things the could happen is endless: hit a pedestrian or cyclist on the side of the road; have someone pull out not seeing me coming, veer or brake unexpectedly due the shock of the lights going off, you name it. kia appears to have issues a service bulletin on the topic concerning defective lighting connections, but, the dealership i called seemed unaware of it. multiple posts on line show the same or similar issues with the vehicle and several state kia will not issue a recall and will only pay for a bulletin item if the vehicle is still in warranty, which mine is not. this is a highly unsafe situation and should be subject to a recall to be paid by the manufacturer. this online article details the issue: https://www.cars.com/articles/2014-2015-kia-soul-headlight-issue-1420683403693/ kia needs to issue a recall before someone gets killed, if they haven't already. please advise. thanks.

So at 106000 miles engine blow up. come to find out this engine is the same engine being recalled on other kia models for same thing. kia would not help me with the repair. this engine needs to be recalled also. it blows because the hold for the pistons where cut wrong. i was told this by the kia dealer that fixed my car

Headlights flicker on and off when i first turn on the headlights. there is no rhyme or reason to when it happens. it is usually fast on/off flickering. this is very dangerous and happens without warning. most times the car is in park but i am concerned that this will become worse.

Head light bulbs on both side keep burning out or will go out when driving down the road at night. pig tail to the lights had to be replaced in order to fix the issue. was not covered under warranty and cost me to have it fixed when it is apparently a re-occurring problem. this occurs during stationary modes and traveling mode. on back roads with no lighting this is very dangerous and could cause an accident.

Dash lights flicker on and off. headlights flicker and shut off. has happened while driving at night with kids had to stop middle of road. weird noise (electric buzz) sounds like in speakers. while driving backroads. has happened numerous times.

My 2014 kia soul could have killed my kids when it blew a rod at 120,000 miles. my 18 year old son was driving (my 21 year old daughter was a passenger) my car in a busy 4 lane traffic in utah when the car lost all power! i am just grateful that my children did not die. i bought this car because kia's are supposed to run forever. i did regular maintenance on my car and now i am looking at $5,000 to repair my car! i called kia headquarters and the only thing i got was treated badly! how could this be my fault? an interesting thing is that a co-worker of mine had a 2014 kia that did the exact same thing at 110,00 miles! she also had to pay the money and kia treated her badly as well. i need help to pay for the repairs from kia it is their fault!

When driving the headlights will flicker and go off dome times they come back on and some times they stay off also have had the dash lights go off with it it has happened on side streets and on the highway it has happen stoped at a stop sign i have had it to the kia dealer but they can't find a thing wrong with it

Tl* the contact owns a 2014 kia soul. while driving approximately 50 mph, the contact heard an abnormal knocking noise coming from the engine compartment. in addition, the vehicle experienced a complete loss of power without warning. the vehicle was towed to an independent mechanic where it was diagnosed that there was no oil in the vehicle. the contact was concerned that there was no warning indicator to alert them of the oil level. the vehicle was also towed to crain kia of bentonville (2901 moberly ln, bentonville, ar) where the failure was confirmed. the dealer recommended that the engine be replaced. the oil alert failure was not diagnosed. the manufacturer was notified of the failure. the failure mileage was approximately 98,000.

Headlights randomly flash off and back on while driving. this seems to happen with the turn signal activated but also happens without. this can sometimes be corrected by turning the lights off then back on manually. all of this is quite dangerous while driving needless to say and should certainly be a recall item.

Rarely drive at night but had to. the exterior front lights flickered and momentarily went off twice. there was a deep ditch extended to about 1/2 a lane with the other lane closed. if the lights remained off, wouldn't have driven the car. same night - the usb port stopped working but came on again next morning. this is beyond dangerous and further measures will be taken if it's not resolved by kia.

Recall 17v608 did not fix prior recall 14v332 and 15v736 problems, caused failure of steering, airbags, and engine. accident ensued. vehicle was driven on city street at speed under 40 mph. driver went to change lanes and steering would not work. rear-ended vehicle in front. air bag did not go off, change lane indicator was noted on at scene. driver states vehicle would not move into lane to the right and, therefore, rear-ended vehicle. severe damage to front end of kia soul noted. kia was contacted.

The headlight socket has melted and this causes the vehicles headlight on the driver side to go out without warning. this happened once before a few months ago and then happened most recently on 6/8/2018. we had to then drive to another location to get a bulb which did give us a headlight for now...but it will go out without warning again as it has done many times. this happens while driving and is not only unsafe but could cause me to get a ticket since it is illegal to drive without non-functioning headlights. online research has indicated that many people with this particular vehicle have experienced issues.

Vehicle engine shut off without any warning, could not get it to start. had it towed to local firestone shop where they determined the engine had no oil and needs to be replaced. its not fair as a vehicle owner that maintans their vehicle regularly to have something like this happen. i didn't get any kind of warning to indicate there was a problem. vehicle just lost oil without any signs of leaks and no check engine light or oil light to give any kind of warning

My headlights go on and off at random. they will go off while driving. they flicker and then go off for a few seconds.

While driving ( in motion) at night on a major highway, using my low beam headlights and when using my left and right blinker, the headlights go out. this has happened to me twice now and to my son several times. this is very dangerous and will hopefully be corrected by kia.

While driving on highway with flow of traffic without any dashboard light warning there was a poof of smoke, smell of oil and my vehicle lurched. i pulled to the shoulder of the highway and there was a puddle of oil where my vehicle stopped.

While driving at night my headlights flicker a few times then completely go out. it’s scary! they go back on shortly after but i’m afraid of them going out completely. i can’t believe there is no recall on this. there are many reports of this online.

The driver side headlight randomly goes off for days at a time then comes back on for a couple days then off again.

We received a recall letter. the pinion in the steering is faulty and could come loose causing an accident which may result is serious injury or death. i brought it in immediately. they could not fix it. i asked them to keep it as we do not feel safe driving it. we asked for a replacement car while we waited. they said no. we left the car anyway and i called the number on the recall notice. it said they would reimburse us for any inconvenience or expenses incurred. the woman said they would not reimburse me until the car was looked at. she asked me to continue driving around a vehicle with a known issue risking my family’s lives because they won’t give me a replacement vehicle. as money is very tight we are making due but it has been a severe inconvenience to say the least. this problem has nothing to do with us and leaving the car with them is a safety issue. not work i wanted done or upgrades i chose to wait for. it is their mistake and i don’t believe a customer should be forced to pay for it. i would like companies with recalls to be held responsible and service people fairly. i’m great full that we have not been injured due to this issue and to drive knowing it is there is foolish. the companies response asking me to drive around in a potentially hazardous vehicle is absurd.

Tl* the contact owns a 2014 kia soul. while driving, the headlights started to flicker and then inadvertently failed. the vehicle was taken to lawrence kia (1225 e 23rd st, lawrence, ks 66046, (785) 856-8700) where it was diagnosed that the wiring overheated and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 68,000.

11/10/17: driving south bound on the taconic state parkway my vechicle started making a knocking sound and stalled during driving. luckily i was on the rt hand side and made it to pull over. got my car told and mechanic told me my engine seized. he also told me this wasn’t the first 2014 kia soul that this has happened too. took me by surprise because my vehicle has never missed an oil change. i called kia and they are looking into it.

2014 kia soul burning oil excessively. have to refill oil one a week. this vehicle has never missed an oil change. 100,xxx miles. started at 80,xxx miles.

On 10/25/2017 while driving on the highway, my 2014 kia soul caught on fire - spontaneously and without warning (no apparent issues in operating the car, warning lights on the dash, etc.). two fellow motorists honked their horns and flashed their lights in an effort to signal me. the back windshield began to 'fog up' due to the heat/fire, and we immediately pulled off the highway. in an effort to escape this emergency, i along with my son, who was driving, immediately got out of the vehicle and moved a safe distance away before calling 911. at this point flames were coming from both underneath the vehicle and from the engine compartment. the car was soon engulfed in flames. multiple fire engines responded to the scene in extinguishing the fire and securing the scene. the car was a complete loss (see pictures attached in the report). it is important to note that my 2014 kia soul was taken to a local kia dealership between 10/17/2017 - 10/19/2017 for diagnostics due to lights (internal and on the dash) flickering and an abnormal sound. the dealership's service department replaced the battery, performed a safety inspection, but were unable to identify the flickering lights issue, nor were they able to identify the source of the abnormal sound although they did acknowledge its presence. the service department released the vehicle to me and advised me to drive the vehicle to see what happened. my car was brought home, parked, and not driven until the incident on 10/25/2017.

When driving at night the left driver side head light turns off on it's own after being on for about 4 minutes. the only way to get the light to come back on it to turn the headlight off for a few seconds and then turn them back on. this is not safe at all and can cause an accident.

One the headlights started out as just flickering, it would turn off for 2 seconds but will come back on as i'm driving. then after about a week, it would be a while and i have to turn my lights off then turn it back on to get it to work again. but these past few days, it would not turn on at all even after flipping the switch on-off. i drive home late from night class and i'm afraid the other headlight is on its way out too.

Tl* the contact owned a 2014 kia soul. the contact had the valve cover gasket and seat belt retractor replaced at folsom lake kia (12751 folsom blvd, folsom, ca 95630). after leaving the dealer, while driving 65 mph, the contact applied the brake pedal and it traveled to the floorboard. the contact was able to avoid a crash due to the failure. in addition, the vehicle caught fire without warning. the vehicle was towed and deemed a total loss. the contact sustained neck strain, headaches, and injured her left knee in the process of exiting the vehicle. medical attention was required. a police report was filed. the contact called a local dealer, but was referred to the insurance agency. the manufacturer was notified of the issue and opened case number: 12479808. no further assistance was offered. the failure mileage was unknown.

Driver side headlights intermittent when using r turn signal, not working 90% of time. problem started @ 45,000 miles. dealer notified, couldn't repair due to not being able to replicate problem. now at 73,000 miles, with no operable driver headlight.

I purchased this car in oman here and now discovered this issue, i would like undersand what's the issue with car and what can be done now

The headlamps began to flicker and then shut off. the lights would go out while driving the vehicle. after shutting off the car and all lights on the car, the lights continued to flicker occassional and frequently enough to drain the battery. nothing i did would make the dash lights and flickering lights go out.

I was driving my 2014 kia soul on high way 45 south when all of a sudden the power steering started failing , and so i pulled over and then i saw the power steering stopped working completely and when tried steering the wheel made noices

Engine cut off without warning while car was moving in boulevard traffic, decelerating as i approached a turn into a shopping plaza. oil light came on. engine would not restart. mechanic says there are loose little pieces of metal inside engine and that engine must be replaced. i have followed all manufacturer's recommendations for maintenance. this engine should not have self-destructed at 93,000 miles. i am filing this info with nhtsa because i suspect that previous kia engine recall should have included this model also.

I keep having alot of issues with the center rear seatbelt. it's been fixed before and still locks up so it won't pull out or go in. very irritating to keep having this issue. which now , isn't under warranty.

Tl* the contact owns a 2014 kia soul. while driving 40 mph, the headlights flickered on and off, switching from high beam to low beam. while driving 65 mph, the headlights shut off completely. the contact engaged the hazard lights in order to gain a source of lighting on the dark road. in addition, the contact smelled a faint burning odor inside the vehicle, which came from the headlights. fort bend kia of rosenberg, texas was made aware of the failure, but did not have enough technicians available to diagnose the failure. the manufacturer was made aware of the issue and stated that the failure was not included in a recall. the contact was provided with case number: 124-09-938. the failure mileage was 78,000.

Tl* the contact owns a 2014 kia soul. the contact stated that the headlamps began to flicker and then shut off. the failure occurred whenever a turn signal was in use. the contact would have to switch the headlamp switch on and off in order for the headlamps to illuminate. the rock river ford dealer stated that there was no recall regarding the failure. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the vin was unknown. the approximate failure mileage was 60,900.

When driving with the headlights on they will randomly turn off for a bit then turn on again, but sometimes this requires trying to turn the headlights off then on again. very dangerous when trying to drive at night. brought vehicle to dealership where a check was run on it, they were unable to find the problem. i am unable to drive at night until the problem can be discovered.

Wife was driving hit road debris and the wheel split into to pieces. the inner rim separated from the outer rim. wheel immediately went flat, wife pulled over thinking that the tire had gone flat, but upon inspection it was discovered that the wheel has split in two.

Tl* the contact owns a 2014 kia soul. while driving between 15-25 mph, the brake pedal was depressed but failed to stop the vehicle. the contact stated that the brake pedal was very difficult to depress and required extreme pressure. the contact stated that the vehicle also accelerated independently. the vehicle was taken to the dealer to be diagnosed, but the mechanic was unable to duplicate the failure. the failure was intermittent. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 4,000.

Tl* the contact owns a 2014 kia soul. after parking on an incline driveway, the vehicle rolled backwards independently without warning. the failure would recur, unless the parking brake was engaged. the vehicle was taken to the dealer. the technician was unable to duplicate the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 10,200.

Tl* the contact owned a 2014 kia soul. while driving 75 mph, the vehicle shook violently, veered to the right, and the power steering malfunctioned. the contact lost control of the vehicle, crashed into a wall, and the vehicle rolled over. there were no injuries and a police report was filed. the vehicle was destroyed and towed. the manufacturer was made aware of the failure. the failure mileage was 40,000.

Driving on hwy 10- april 14 and 17, 2016, power steering went off. jerking the wheel right or left brought power steering back. took to dealer on april 26, but problem was not duplicated.

Tl* the contact owns a 2014 kia soul. the contact received notification of nhtsa campaign number: 15v736000 (steering); however, the parts to do the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure. parts distribution disconnect.

The steering was making a popping and grinding noise when turning. we took it in for the steering recall. the vehicle was repaired ( january). the steering went out on the vehicle last night. the vehicle hit the curb. we got the vehicle home and called for towing today to take the vehicle to the dealer. no one was injured. my parents are not safe driving back and forth to their doctors visits in this vehicle.

Tl* the contact owns a 2014 kia soul. the contact received notification of nhtsa campaign number: 15v736000 (steering). the contact called two different dealers and was unable to receive an appointment to schedule the recall repair. the dealers did not indicate when the repair would be scheduled and no information on part availability. the contact called the manufacturer several times and was unable to receive a reasonable date to be referred to a dealer to schedule the recall repair. the contact was waiting on the manufacturer to provide a remedy to the dealer to receive a recall repair. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 kia soul. while driving 75 mph, the vehicle's skid light illuminated and the vehicle stalled without warning immediately afterwards. the vehicle was towed to a dealer to be repaired, but the dealer could not find any failures. the manufacturer was made aware of the issue. the failure mileage was 102,000.

Tl* the contact owns a 2014 kia soul. while driving approximately 40 mph, the engine stalled without warning. the vehicle was able to restart. the failure recurred four times. the vehicle was taken to a dealer where the failure was undetermined. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 6,500.

Headlight was intermittently going on and off. would work for the first several minutes after turning it on for the first time in a day, but seemed to go out after it was warmed up. went to change the bulb and discovered that the plug that the headlight bulb plugged in to was partially melted and brown, as if it had overheated or caught on fire briefly. dealership replaced the headlight assembly under warranty. notes from dealership below: complaint c/s pass headlight is out and the outlet is burt check and advise cause found internal connector to bulb burnt/melted. has original headlight bulb. inspected for broken wires- found none correction jco headlight assy, under warranty

Tl* the contact owned a 2014 kia soul. the contact stated that while driving at approximately 25 mph, there was a complete loss of steering control causing the vehicle to veer off the road. as a result, the contact crashed the passenger's side of the vehicle into a tree. the air bags failed to deploy. a police report was filed. the driver sustained severe neck, chest, and right arm injuries that required medical attention. the vehicle was towed to the salvage facility. the manufacturer was not notified of the failure. the approximate failure mileage was 35,000. ...updated 03-10-16 *bf *tr

Enter into a retail installment sale contract on december 2nd 2015.on december 18 th my wife received a call from carson toyota who stated merry christmas,i have good news for you,can you come in we can lower your payments, i told him we are okay with our payments,also i advise him that my husband is at the doctor. he stated tell my husband he can get a lower payment .i told him are you sure you have the right person, he stated we do not play. so me and my husband swing by on monday. when we arrived there my husband was told that they needed a thousand dollars more down payment. i advise them that it has being twenty days since we sign the contract .first they did not want us to leave with the vehicle. so we told can we take out personal effects from the car ,they came back and told my husband that they have the right to take back the car cause my husband credit score and he must give another thousand dollars ,they told my husband take the car and see if he can bring in at lease 250$ i advice them i will see legal advice. they stated they have many attorneys i knew something was not right my husband looked so stress out he work and return late at night i kept thinking.i came home came on the computer did a little investigation . i discover that this vehicle have a defect and this dealer knew and the defect was not remedied,instead they continued totake advantage of us and still have not disclose the truth of this unsafe vehicle. thanks in advance regarding this issuethe fault or problem that created the unsafe condition are if a driver continue to operate this vehicle this could impair accelerration and increas the risk of a crash

Tl* the contact owned a 2014 kia soul. while driving 45 mph, the steering wheel seized without warning and caused the vehicle to crash. there were no injuries sustained and a police report was filed. the vehicle was destroyed. the manufacturer was not made aware of the issue. the failure mileage was 31,000.

Tl* the contact owns a 2014 kia soul. the contact stated that the rear middle seat belt failed to tighten. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 33,000.

Tl* the contact owns a 2014 kia soul. while driving 15 mph, the vehicle started pulling to the left as the driver side tire made an abnormal noise. the contact lost control of the vehicle and crashed into a tree. the air bags failed to deploy. the vehicle was inoperable. the contact did not sustain any injuries and did not file a police report. the vehicle was included in nhtsa campaign numbers: 15v123000 (vehicle speed control) and 14v332000 (steering). the vehicle was towed to the dealer, but was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 27,000.

Soul+ has rotten egg/exhaust smell coming into the cabin as vehicle is driven. cannot be driven with windows all the way up. doesn't matter if ac/heat is on or off. periodically, smell comes and goes as it is driven. does not matter if it is surface streets or highway driving...although it is more prevalent at 70+mph. irritates my asthma...lungs hurt after driving for a few minutes and coughing persists accompanied by a headache. vehicle is driven to and from work under normal conditions. it was taken in to be serviced and the tech told me to use only top tier fuels. i have used them exclusively for several weeks and the problem persists...seems even worse. appears to be a leak in the exhaust system before the catalytic converter and/or a blocked cat. i'm afraid to drive it with the windows down. i tried to drive it three hours away to visit family a month ago and had to keep the windows down or my daughter would complain of the smell. since this has started, there is also a musty/damp smell when the car is first started. vehicle is going back in tomorrow morning. vehicle has app. 7500 miles on it...so relatively new.

Tl* the contact owns a 2014 kia soul. while driving 60 mph, the sunroof exploded independently. the vehicle was taken to the dealer where it was diagnosed that the glass needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 20,000.

Taking a day trip to the crayola factory, we were 10 miles from our destination when we first smelled smoke then saw it coming in through the vents and from the front passenger corner of the vehicle. i first checked the gauges to see if it was over heated, nothing. popped the hood and that's when we realized it was on fire. we raced to get the 2 small kids out of the vehicle as the flames were starting to over take the front hood. we were able to secure the kids and get far enough away from the vehicle but 3 minutes later the car was gutted. nothing but metal left on the inside. we had no warning that something was wrong while driving the car, no engine light, no overheating - just smelled and then saw smoke. we were lucky we had a place to pull off on a busy highway. i was told by the police officer that i'm lucky that i turned off the car and opened the doors before the locks malfunctioned as he has seen in other kia cars. my hope is that kia can find the source of the fire and do a recall before anyone else is faced with this nightmare. i reported it to kia via social media, but they seemed more concerned on how to take my pictures off rather than fix the issue. *tr updated 11/02/2017*cn

The vehicle hit a tree at an unknown rate of speed. the seat belts functioned, and the air bags were deployed. the vehicle caught fire immediately or shortly thereafter. two bystanders could not open the doors because the door locks were still engaged. they had to break the glass, manually unlock the doors, then open them - the doors functioned normally after unlocked. it is my understanding that the door locks were supposed to disengage when the airbags deployed - they did not.

2014 kia soul. consumer writes in regards to accelerator pedal recall issues. *smd the consumer stated driving on rough roads the vehicle would bounce and rock. the consumer stated while the vehicle was on the lift, she noticed a rusted area with a rusted bolt holding two pieces components together. *jb

Hit a stopped ups delivery van on a major road as he was making a delivery. i swerved to the left and hit the left rear corner of his vehicle with the right front of my kia soul. the vehicle became slightly airborne and turned more than 90 degrees, almost facing the oncoming traffic. my head went through the windshield causing severe lacerations to my forehead and right side of my face indicating that the airbag did not deploy in time to prevent substantial injury. although the airbag did deploy at some point, there were no visible indications or pain that the airbag did in fact make contact with any part of my face. *tr