2014 FORD Focus

Brought this car 6/2021 for 5500 for my daughter, she could have serious been injured. Dealership screwed me. She only got to drive it a total of maybe 10,000. She was driving 55 mph and it shifted down then stalled. A clutch and new transmission was put it. 6 months later same thing happened and now car starts up but won’t go into reverse. I have tried going back on dealerships but that won’t return my calls.

Sometimes it won’t start after I turn it off then when jumping it to start after you put jumping cables on it it makes a sound under the hood it’s really wired then sometimes going down highway when you give it the gas it’s like you have to give it the gas an let you all the same time like it’s not hitting on all cylinders or getting the rt amount of gas to it .also there’s a noise in the front end when you go to take off it’s like something is holding it bk like the brakes would be stuck an it’s going against it self it’s rough taking off at a dead stop it’s studering or something to that extreme

ENGINE LIGHT CAME ON AND NOW IT SHUTTERS AND DOES DOT SWITCH GEARS IVE HAVE BEEN DEALING WITH SAFETY ISSUES SINCE I BOUGHT THIS CAR BRAND NEW. ACTUATOR ‘A’ STOCK ON THE LAST TIME IT WAS ACTUATOR ‘B’ STUCK OFF. IVE HARDLY DRIVEN THIS CAR IN THE 6 YEARS IVE OWNED IT BECAUSE IT BY FAR IS THE WORST COMPANY I HAVE EVER DELT WITH. YOU BUILT IT NOW OWN IT AND FIX IT !!

Having a salvage title I paid cash for the recalled clutch assembly and now a year later car is doing the same shuddering. Dropped my car at a Ford dealership and was told one lever was frozen but advised to have both levers replaced along with clutch bearing. I could not afford to fix so I went to pick up my car but when I started to drive away it had no power then jerked me forward. It also went forward when I put it in reverse. I was told the levers caused the problem. I asked to have the TCM replaced as I read that could fix the problem but they are out of stock until further notice. The Ford dealership was going to let me drive an unsafe car home but I refused to take it. I asked for the mechanic to fix it to the state it was in when I drove it in but they said they did nothing wrong and they would waive the labor cost if I bought the parts which amounted to $660.

The engine dropped on the drivers side when I was pulling into a parking lot. I had my car towed to Yreka Motors. I did an internet search and found many complaints about the Ford Focus having faulty engine mounts. I ran across two other people on the internet where their Focus engines also dropped.

We lost control of the car when we could not get the transmission to work right and the car was just dead weight and started to roll backward, we were on an incline.

Transmission and steering default

Electronic Steering Assist failure. No power steering, could barely drive vehicle home. Upon searching online, MANY others have same issue. This same module has been recalled in other Ford models, but not the Focus. It is a costly, $1500-$2000, repair, and should be covered by a recall for what is obviously a defective design part. Hence the recall on other models.

Problem is the Electronic Power Steering.

When I parked my car it was in perfect working condition. The car sat for a few days and when I went to go drive it again the steering wheel was locked up while the car was on then it unlocked after a few seconds. When I turned the wheel both ways there was a weird noise (like tire on the pavement but worse) and a grinding/vibration in the steering wheel. I drove the car anyways think maybe it just needing to be driven after just sitting. While only a 100 yards down the road the steering wheel locked up for a second they unlocked. Had my dad look at my car and drive it to make sure I wasn\'t crazy and he couldn\'t find anything visually but said it wasn\'t right. Took to dealership the next morning. The dealership had no idea what was wrong with my car. All the technician and even the manager was stumped. Not a good sign. They had to contact the help desk for assistant. They finally got an answer 4 days later that the steering racking pin was bad and needed to be replaced. It was out of warranty of course so the cost of part is going to be about $1900 plus labor so I looking at around $2100.

EPAS system–the powersteering assist went out suddenly. It shut off the entire car and will not allow it to start after a few miles. It has to be towed and I found out that these always go out and have been considered a defective part–an expensive one at that. Terrible design Ford. I wish I had know these issues and I would not have purchased this vehicle or any other Ford for that matter.

When bought car, battery was dead and was replaced before I even left the lot. Continued to have battery issues after taking home, right away. AAA and Sunrise Ford (where bought) checked the battery and told me there was nothing wrong with it. Dealer could never fix, however, since I had ongoing issues with the purchased gps system continually to stop reporting then randomly restart it was finally removed and no further battery issues. Have the titanium model with power/sensor door handles but they randomly just wouldn\'t work, I\'d either have to wait about 30 seconds and try again or use the key fob instead. Radio will just randomly turn off, usually 2-3 times ina row. I have the door handle and radio shutting off on video. Unfortunately I was not able to get on camera the iPhone issues. Found random setting changes on my phone and at times trying to make or receive a call, either person cannot hear (full bars/signal) and would have so many calls going/coming through at once that my phone would freeze. Dealer tried to say it\'s the iPhone, but only had issues in the ford, nowhere else. Ford and the dealership have been delaying the trial date for the Lemon law trial, was supposed to be May 2017 but now they have rescheduled it to 5/2018, this is unacceptable!!

Power steering completely failed while driving. In the middle of driving my car the steering wheel became very hard to turn and read an error \"steering fault service now\" immediately after the steering wheel would not turn and error read \"steering failure safely stop\". Fortunately I was on a side street and already pulling over as this completely failed but now I have to have this towed to the dealership. I am happy I was not on a busy road with my children in the car when this happened but now the financial burden will soon set in, it\'s just extremely disappointing.

while driving down the highway the car suddenly lost power steering and message code came up stating \"steering assist fault\" . Dealership stated the cost to fix would be $2000.00 – $2500.00.

I had no issues prior to the sudden loss of power steering, thankfully I had just got off the interstate and was going a low rate of speed when my steering failed.

this is a serious issue that Ford needs to address

Transmission shutters when taking off and turning. Dealer reprogrammed module 2 time and now says the transmission will need to have clutch plates replaced.

Rear passenger door latch busted while in motion at 40 mph. Door will not latch resulting in the inability to close or lock.

We bought this car to have a safe, reliable vehicle. Have driven Fords all our life. This will be our last. It\'s bad enough to have an issue with your vehicle but to receive no assistance from the manufacturer when it is THEIR fault sends me over the edge. I live in a mountain community with plenty of wildlife and very few other drivers on the road. My car broke down on the mountain highway when leaving for work at 5:15am. I got barely 2 miles from home and I lost power and the check engine light came on. The car would not accelerate more than 10 miles per hour and jerked, hesitated, made grinding noise. It has hesitated from take off since we\'ve had it. We received a recall notice and took it in immediately. That did nothing to take care of the problem. Now it stopped running completely and the check engine light came on. It was towed to the shop and we have been told that the part (TCM module) is on back order and we could be without our car for 1 to 8 weeks. They could care less that this is our main form of transportation and I will have to get a rental in order to get to work in order to make car payments for a car I can\'t drive. I escalated my concerns all the way up to Corporate Customer Relations at Ford. No one has done a damn thing to help. I reached out to the Service Manager at the dealership we purchased it. I was told, \"give me an hour and I\'ll call you back\" 5 hours later no call. The next day I called again \"give me 15 minutes, I\'ll check with my Ford rep to see if we can help with a rental\". 2 hours later no call. Tried calling two more times and got his voicemail on a Friday afternoon. So going into the weekend I had no help at all from anyone at Ford and was forced to obtain a rental at my cost. So far I\'m looking at $300 and praying that my car is back before I have to return the rental. This is a bunch of horse shit from Ford. It\'s all over the internet the issues with these cars. For them to not provide assistance with rentals is the worst possible service ever. I bet they sure will expect my payment on time won\'t they? I\'ve filed claims with a Lemon Law attorney and a Class Action Lawsuit attorney. As well on CarComplaints.com, Center for Auto Safety and NHTSA

The front driver door latch has malfunctioned and the door will not stay closed. The dealer refuses to take responsibility for the manufacturing defect.

Shuters when I take off and feels like transmission is slipping then it jerks into gear

Automatic Transmission slips and grinds causing the car to shake and vibrate. Sometimes downshifts while accelerating. Drifts backwards when park is engaged. Took it to a Ford dealership in November 2015 and three months later the repair is still not completed. They tell me the clutch is on backorder meanwhile the problem is getting worse. I do not feel safe driving this car as I was almost in numerous accidents because of the acceleration issues.

I purchased my 2014 Ford Focus SE in January 2014 from Barkhouser Ford /Lincoln Mercury in Danville, VA. Had i been asked to test drive the car i would have noticed the jerking motion that it does when you stop at a traffic light or slow down in traffic. I mentioned it to the service department when i took it in to be serviced and was told it was normal. I have purchased several vehices from Ford Motor company and never had a complaint. I traded a 2008 Ford focus in and it never did that. I am really dissapointed in Ford for putting a car on their assembly line with such a crappy transmission. That transmission can’t last long jerking like that. When i get in it to leave my house there is a very small incline and even though the car is in drive the transmission feels like it’s pulling in l(low gear) then it takes off. I think Ford Motor should feel concerned enough about pleasing there customer’s and not just selling their vehicles. The correct thing for them to do is have a recall on the car and correct this problem before facing a severe lawsuit. Thank you for your time.

Bluetooth has gone out – radio difficult to change stations and touch screen unresponsive. voice command button goes out intermitantly. Miles to empty gauge is inaccurate and the fuel gauge drops suddenly once it hits a quarter of a tank. Doors won’t unlock, takes pushing the button several times to get it to open. Transmission is jerky starting from a stopped position. I have the car at the dearlership now for repair. I am very concerned as I have done some research and Ford and NHTSA are aware of the transmission problems and NO ONE IS DOING ANYTHING! Others have reported sudden acceleration and stalling. I drive the Houston freeways on a daily basis, as well as make a trip to San Antonio every other weekend. I am now scared to drive my new car… (bought it in January 2014)

See failures

IGNITION SWITCH FAILURE. REPEATED PROBLEM SINCE PURCHASE. KEY WON’T TURN IGNITION AND OR GETS STUCK. HAVE GOT NOWHERE WITH DEALERSHIP. GET RUNAROUND.

I WAS INVOLVE ON HEAD ON COLISION AND MY AIRBAGS DID NOT DEPLOY

The contact owns a 2014 ford focus. the contact stated that while driving on several occasions at various speeds, the transmission shifted hard and hesitated while accelerating. the vehicle was taken to a dealer on three occasions where it was diagnosed that the transmission had failed and needed to be repaired. the vehicle was repaired twice however, the failure returned three years later. the manufacturer was notified of the failure. the failure mileage was approximately 35,000.

Dual transmission clause stooped working properly in the road ....i was in the uphill ride so the car behind me had some problems due to me slowing down abruptly in the road.

Unknown, the car refused to turn on one day and then started up again once i popped the hood. the car refused to go into reverse, i tried some reboot steps and the car started driving like normal, drove the car all the way from nv to nv, husbands new military station, took the car to the ford dealership and they assessed it was the tcm and that the car would be fine to drive again but they recommend another part for up keep, as soon as they replaced the clutch aculators the car started to have more issues than before letting me know it's worse than they thought something about the engine going out and they mentioned its why ford discontinued the dual clutch engine bc it was failing.

The contact owns a 2014 ford focus. the contact stated that while her sister was driving 30 mph and attempting to depress the brake pedal, the vehicle failed to respond as needed. the contact stated that when her sister attempted to reverse, the accelerator pedal was depressed, and the vehicle failed to respond as needed. the vehicle was taken to a dealer, where it was diagnosed and determined that the clutch needed to be replaced. the vehicle was not repaired. the contact stated that a software update was performed on the rearview camera. the manufacturer was notified of the failure, and informed the contact that her sister’s vehicle was not under recall. the contact related to the failure of the customer satisfaction program: 14m02 -(focus vehicles equipped with a dps6 automatic transmission control module extended warranty coverage); however, the vin was not included in the customer satisfaction program. the contact was referred to the nhtsa hotline for assistance. the failure mileage was 143,000.

Had brakes and rotors replaced 4/07/2025 and both repair shops indicated that the front passenger tire is bulging but they state also that these are not in warranty since they were only purchased 11/8/2023 and are an 85,000 mile rated tire which i purchased all new, with balancing and alignment at time of purchase. mavis where i purchased them refuses to fix this problem stating they aren't in warranty any further which i don't see how when i definitely didn't drive 85,000 miles in less than a year and a half. when looking up this tire it seems they're not easily available at this point either.

The contact owns a 2014 ford focus. the contact stated while driving 15 mph and while depressing the accelerator pedal, the vehicle failed to respond as needed. the contact stated that a dealer was contacted. the contact was informed that a driver from ford valet service drove the vehicle to the dealer for the vehicle to be diagnosed; however, the contact was unaware of the diagnostic result. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 140,000.

The contact owns a 2014 ford focus. the contact stated that when the brake pedal was depressed, the vehicle started shaking abnormally. there were no warning lights illuminated. while driving approximately 50 mph, the contact became aware that while attempting to accelerate, the rpms increased, but the vehicle failed to accelerate. the vehicle was taken to the dealer who diagnosed that the clutch had failed. the clutch was replaced under warranty. the failure persisted, and the clutch was replaced approximately 4 additional times. the manufacturer was informed of the failure and opened a case. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was approximately 200.

The contact owns a 2014 ford focus. the contact stated that while driving from a complete stop, the transmission was slipping. there was no warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed with transmission clutch failure. the dealer determined that the clutch assembly, the clutch actuator, and the levers needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 102,000.

The primary issue is a shuddering or jerking sensation when accelerating from a stop or during low-speed maneuvers, especially during the 1st to 2nd gear shift. delayed shifting, slipping gears, and even the vehicle shifting into neutral at inappropriate times.

The contact owns a 2014 ford focus. the contact stated that while the vehicle was parked, the steering wheel seized. there were no warning lights illuminated. the contact stated that the failure was related to nhtsa campaign number: 14v514000 (steering). the vehicle was towed to the local dealer to be diagnosed, and the contact was informed that the steering wheel gear needed to be replaced. the dtc: p3000 was retrieved. the vehicle was not repaired. the manufacturer was contacted, but no additional assistance was provided. the failure mileage was approximately 32,000.

Tl* the contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle stalled as the power steering assist service warning light illuminated. the contact managed to coast the vehicle to the shoulder, steer the wheels off the freeway on to the main road and came to a complete stop applying the brake pedal in the parking lot. the vehicle was towed to an independent mechanic where it was diagnosed however, the mechanic was unable to duplicate the failure. the vehicle was then towed to germain ford of beavercreek (2356 heller dr, dayton, oh 45434, (937)429-1300) where it was diagnosed however, the contact was not made aware of the failure. the vehicle was not repaired. the vehicle remained at the dealer awaiting the diagnostic information. the contact mentioned a power train recall associated with the vin and research nhtsa campaign number: 13v523000 (power train) was referenced as a possible solution to the failure however, the vin was not included. the manufacturer was not notified of the failure. the failure mileage was approximately 84,000. ## vin failed ## 2014 ford focus ##*dt

My main concern now is the dash board message that reads ( steering loss stop safely ) i have lost all power steering of my car and cannot drive it. i almost had a wreck when this happened. the car is now parked waiting to find out if this a defect as was on earlier models of this same model. i am also experiencing gas gauge is irregular readings before and after driving as well as very poor gas mileage code p1450

I have had so much trouble with this car i am upside down on it. now all the electrical stuff seems to be shorting. i was driving and my fuel gauge kept going to zero then back up to half a tank. then my check engine light came on. my horn doesn't work which is is huge safety concern for me those are just the new issues i also have had the tcm replaced twice and it never made a difference to the car.

While turning in a aldis parking lot the 'steering assist fault' warning popped up on my dashboard and the power steering stopped making it extremely difficult to move the steering wheel. i stopped the car to turn it on/off again to see if it would reset. it did not and i had to drive home with no power steering.

While driving down the road the housing for the pcm broke and the whole thing fell hitting the driver front tire and dragging on the while able to stop. the car then shut off and and had engine and transmission error codes. took the car to shop to be fixed. a few weeks later the car starts shifting hard and sometimes not shifting past 3rd gear through out the day by thw end of the day reverse quits working. the next drove car 15 miles to town shut it off and has not started since. waiting on dealership to have available time slot to repair.

Tl* the contact owns a 2014 ford focus. the contact stated while driving at 5 mph, the vehicle would stall and shudder as the accelerator pedal was depressed. the contact stated no warning light was illuminated. the vehicle was taken to bowditch ford inc (11291 jefferson ave, newport news, va 23601) where it was diagnosed with the transmission clutch needing to be replaced. the vehicle was not yet repaired. the manufacturer had been informed of the failure and informed the contact that the failure was not covered under warranty. the failure mileage was approximately 124,000.

I had just left my house driving on the road and the power steering stopped working. luckily there were no other cars on the road . i was unable to turn the steering wheel so i stopped got out and my boyfriend was able to get the car turned around and drove it back the short distance to my home where it has been parked since that day. i wrote a letter to ford asking for financial assistance in getting the car repaired are repurchase it from me they replied stating that they understood but could not offer any assistance.

My 2014 doesn't have all those fancy safety features listed but my horn doesn't work. i never owned a vehicle that the horn has just stopped working. i thought it was a blown fuse but turns out it's another issue with the car on top of the previous recalls it has had. i can't even renew my car registration until this is fixed and it's a safety hazard. i can't even warn drivers when they are about to crash into me on the highway. ford wants to charge an over the top price to look and fix the problem but there is not guarantee that it will even be completely fixed seeing as another ford focus owner i met in person and what i've read online have also has issues with their horn not working anymore. this should be under a recall with ford.

Tl* the contact owns a 2014 ford focus. the contact stated the vehicle failed to start-up without warning. the vehicle was towed twice to elkins fordland (696 beverly pike, elkins, wv 26241, (800) 296-2486) to be diagnosed. the contact was informed that the valve was inoperable and that the fuel tank was warped and uneven. the contact was then informed that the fuel tank, valve, and fuel pump needed to be replaced. the contact was informed to keep fuel in the vehcile. the manufacturer was notified of the failure. the contact stated that the failure was like the failure listed in nhtsa campaign number 19v515000 (fuel system, gasoline). the failure mileage was approximately 70,000.

Shudders , jerks, slips, and stalls when gets on the gas like a jumping feel.

Tl* the contact owns a 2014 ford focus. the contact stated that upon purchase of the vehicle, the vehicle stalled with the check engine warning light illuminated. the contact then received notification of nhtsa campaign number: 14v525000 (fuel system, gasoline) and the vehicle was taken to ford of kendall, llc (15551 s dixie hwy, palmetto bay, fl 33157) where the recall was satisfied. recently, the contact stated that the same failure recurred with the fuel gauge providing an inaccurate reading. the vehicle stalled simultaneously during the failure. the contact then took the vehicle back to the same dealer where he was informed that the fuel tank that was replaced under the original recall had failed. the contact was then informed that the vehicle no longer qualified for service under the original recall and was given an estimate for the repair. the manufacturer was also notified of the failure and provided the contact with the same information as the dealer. the contact was offered no further assistance. the vehicle remained in the possession of the dealer unrepaired. the failure mileage was approximately 63,000.

The contact owns a 2014 ford focus. the contact stated while driving at various speeds, the vehicle inadvertently shifted out of drive to neutral without driver input. the contact stated that the check engine warning light was illuminated. the vehicle was taken to the local dealer where it was diagnosed with needing clutch actuator, bearings, and sleeves to be replaced. the vehicle was not yet repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 130,000.

The contact owns a 2014 ford focus. the contact stated that upon purchasing the vehicle, the vehicle would stall and shudder while depressing the accelerator pedal. there was no warning light illuminated. the contact had initially taken the vehicle to a dealer where the recall repair for nhtsa campaign number: 19v515000 (fuel system, gasoline) was performed. recently, the contact stated that the same failure returned and the symptoms had worsened. the contact took the vehicle back to the same dealer where she was informed that they would replace the tcm for free however, the clutch disengagement failure would not be covered. the manufacturer was notified of the failure and referred her to nhtsa for assistance. the vehicle was not repaired. the failure mileage was 71,000.

The contact's daughter owns a 2014 ford focus. the contact received notification of nhtsa campaign number: 13v523000 (power train). the contact took the vehicle to a local dealer and was informed that due to the salvage title, the recall would not be honored. the contact stated that while her daughter was driving 45 mph, the vehicle decelerated independently and failed to exceed 10-15 mph. there was no warning light illuminated. the driver parked on the side of the road until she arrived at the location to drive the vehicle to a nearby independent mechanic. the contact stated that the check engine warning light was illuminated. the contact was informed by the independent mechanic that the transmission needed to be replaced. the vehicle was not diagnosed nor repaired. a dealer was not contacted. the contact attempted to contact the manufacturer but was unable to reach a representative. the failure mileage was approximately 120,000.

I was noticing hesitation on my way to work when the traffic light turned green, i'd press the gas pedal and the car wouldn't move. i'd give it more gas then it would jerk into moving forward. while accelerating as the car would automatically switch gears the car would hesitate as if it weren't taking fuel then jerk into gear to keep moving normally. once at work i was able to park the car and look at the engine and noticed nothing out of the ordinary. at about noon that day i got into the car to leave for lunch only to realize that i could no longer go into reverse. i would move the shifter from park to reverse then press the gas pedal to begin moving only to seem like i'm still stuck in park. i was able to put the car in drive however i was in a parking spot facing a building and would not be able to exit only utilizing drive. i was able to switch the car into neutral and push the car out of the parking spot by hand then drive off with there still being hesitation when the gears switched. i theorize that there may be an issue with the power train control module within the vehicle not allowing the clutch to shift effectively and a possible imbalance of fuel to air intake.

2014 ford focus. consumer writes in regards to transmission and clutch safety recall. the consumer stated the vehicle was taken in to have the recall repair completed. the dealer declined to repair the vehicle stating it did not meet the proper specifications. the vehicle has failed and no longer covered under the warranty. the consumer stated the vehicle sputtered on take off and the clutch was faulty.

2014 ford focus. consumer writes in regards to issues with their transmission. the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. the consumer stated the dealer refused to offer a loaner vehicle.

The contact owns a 2014 ford focus. the contact stated while attempting to reverse, the vehicle lost motive power and failed to restart. the vehicle was towed to a local mechanic where it was diagnosed with needing the transmission to be replaced. the contact stated that the service transmission warning light was displayed. the manufacturer was informed of the failure and informed the contact they were unable to assist. the failure mileage was approximately 105,301

While operating the vehicle i lost all power steering. this nearly caused an accident as i was driving in city traffic at the time. upon taking it to a dealership i was informed it was a $1500 repair caused by the electrical system. my vehicle was purchased new and has less than 54,000 miles

Jan.26th 2018 i purchased a 2014 ford focus se from pacifico ford. i was told by salesman no recalls and no safety issues. the car was on the lot with new inspection stickers. i was given a clean car fax. i was deceived. the car was returned the next day for driving improperly. it gave too much gas or not enough, was shuddering and sticking, steering issues, drifted to the right, and steering wheel had to be crooked to park to adjust the wheels, and car had a burn smell. ford found transmission problem, engine leaking oil, clutch problem, cpu issues, failed road test and leaky seals. a week later, i was told all was fixed as new. april 23rd 2018 the car malfunctioned disabling me for life. while i was parking, the car accelerated forward, slammed into a barrier, roared up in the air, slammed down a slope and into a tree. malfunction codes from an auto collision center were it was towed were achieved, one of which is an acceleration malfunction code. no air bags deployed, no warning. i found out after the malfunction there were many safety issues and recalls that i was not told of day of sale. ford, a once trusted company, disabled me for life.

The contact owns a 2014 ford focus. the contact stated that the clutch was hard to shift into gear. additionally, the transmission became inoperable. there were no warning lights illuminated. the vehicle was towed to the local dealer to be diagnosed. the contact was informed that the transmission and clutch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 90,000.

Shuddering stalling jerking motions when coming from stop to start hesitation

The contact owns a 2014 ford focus. the contact stated that driving at an undisclosed speed, the horn failed to operate as needed. occasionally, the vehicle would stall. the vehicle was taken to the dealer and diagnosed that there was corrosion on the wiring harness which caused the vehicle to stall. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that a supervisor would reach out to the contact. the approximate failure mileage was 117,000.

Vehicle overheated while driving. took it to dealership and advised cause is transmission. advised by dealership manufacturer was aware of problem and still put it on market for sale.

The contact owns a 2014 ford focus. the contact stated while driving 45 mph, the low battery warning light illuminated. the contact stated that the vehicle decelerated independently and came to a stop on the side of the road. the contact stated that the battery was drained. the vehicle was not drivable and was left at that location for three days. the contact stated he was able to recharge the battery and drove to his residence. the vehicle was not diagnosed nor repaired. a dealer was not contacted. the manufacturer was not informed of the failure. the failure mileage was approximately 50,000.

Vehicle was left with midwest superstore in hutchinson, kansas july 2020 for multiple fuel related and transmission related problems. dealer replaced purge valve (recall), did not inspect fuel tank. also a transmission test was done and all above failure levels. picked up the car with a dead battery, broken fuel gauge, and still stalled regularly with less than half tank fuel. did not have spare vehicle, dealt with for entire year. transmission frequently shutters or locks up. vehicle frequently stalls in traffic or after fuel addition. finally was able to get it back to dealer (a year later). they note that indeed the fuel tank is crushed (purge valve recall) and will require a tank and pump assembly. dealership states that ford will not honor replacement of these components even though the recall was never adequately performed the previous year. the only thing that can make the fuel tank crush is the defective purge valve they replaced.

Transmission keeps failing on the car and it is currently in a ford dealership as they are refusing to acknowledge that there's a recall on it and that it should be covered. this is the 2nd or third time time that i had issues with the transmission itself not including other constant issues with the car itself.

The contact owns a 2014 ford focus. the contact stated while driving 30 mph, the vehicle stalled when she disengaged the brake pedal and depressed the accelerator pedal. there were no warning lights illuminated however, the hill start assist not available message was displayed on the instrument panel. the contact stated she was able to restart the vehicle and pull to the side of the road. the contact stated as she was attempting to park the vehicle at a nearby parking lot, she disengaged the brake pedal and depressed the accelerator pedal, and the vehicle stalled again. the transmission fault, service immediately message appeared on the instrument panel. the vehicle was towed to the dealer. the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure but did not provide any assistance. the approximate failure mileage was 79,000.

The vehicle suffered a transmission clutch failure. there was an extended warranty service for the transmission module but not for the transmission clutch. other models from the same year included transmission clutch service extended warranty but not my vin#. it’s unfair that my vehicle suffered a clutch failure and it is not a required recall.

I have a 2014 ford focus and i have had three services visits i have had the clutch replaced two shift actuators, the transmission oil seal and the transmission control module after the third service visit the car would shutter nearly every time i drove it but the symptoms were no more than just performance issues which went on for about two years. in addition the car would periodically overheat during extreme temperatures over rover 110 briefly when i would start the car but the temperature gauge would go right back down  and the car wouldn't overheat. however this was most likely due to the transmission overheating because in june the car would exhibit the same symptom but more frequently but then when i was driving on june 13th the computer told me the transmission was overheating. i barely managed to get the car home however the transmission began to lose power and the transmission service light came on. i later inspected the car and noticed the breather tube had come lose on top of the transmission most likely due to shuttering. i can no longer drive the car because of the potential that i could get in an accident even though you have braking and power steering there's a potential for a hazard when making left turns if you are unable to accelerate while making a left turn due to loss of power with the transmission you could be hit by oncoming traffic. ford refuses to replace or repair the transmission and as with numerous other consumers they use the excuse of the car being out of warranty  i have also had a battery draw due to the transmission i have had to replace the the battery 3 times and the hill assist light came on numerous times 

Transmission failure hard to shift overhead transmission

The contact owns a 2014 ford focus. the contact stated that the vehicle stalled soon after refueling. the check engine warning light was illuminated. the contact had taken the vehicle to a dealer where they diagnosed her vehicle with a deformed fuel tank. upon investigation, the contact linked the failure to nhtsa campaign number: 19v515000 (fuel system, gasoline) however, the vin was not included. the manufacturer was notified of the failure and confirmed that the vin was not included in the recall. the representative informed her that a supervisor would reach out to her for further assistance however, the contact had yet to hear from the manufacturer. the vehicle was not repaired. the failure mileage was approximately 95,000.

The contact owns a 2014 ford focus. the contact stated upon starting the vehicle, the message "hill assist not available" appeared on the instrument panel. there were several unknown warning lights along with the abs warning light illuminated. the vehicle was taken to the dealer who diagnosed that the abs module needed to be replaced however, the parts for the repair were not available. the vehicle was then taken to an independent mechanic who provided the same diagnosis. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 46,000.

Just to get it out of the way, my vehicle is currently in italy due to my work location. the car is also us spec but was transported here. approximately 2 months ago, my rear driver door latch gave out, this causes my door to swing wide open since it is unable to latch on and lock. after having this issue, i found out that there was a recall for this already. i then took the vehicle to the nearest ford dealership to me. they said they would email me when the part came in since they have to order it first, about a month goes by and no email so i drive there again and they say they have the part. i am then told to make a date to get the work done, roll over a few days and i get the car there and drop it off and wait. after the long 2 hours, i am informed that they replaced the 2 front door latches, then they proceed to tell me that the recall is only for the front doors and that i would have to pay out of pocket to get the rear latches done. confused, i show them the statement from the ford and nhtsa website that states, "owners will be notified by mail and instructed to take their vehicle to a ford or lincoln dealer to have all affected door latches replaced with a more robust service part. there will be no charge for this service.". to this day, i am still being told that same information from them that it is not covered in that recall. i am now stuck and don't know what to do since i cannot get the work done any where else because of my location. i have tried using the chat now feature on fords' website without any luck.

When my engine light came on, i took it to about 2-3 shops and they all said it was the catalic convertor. i took it to coliber auto care, they did their own diagnostic and came up with 4 codes which was for the converter, spark plugs, fuel system and the coolant fluid system. i had the coolant system fixed and they told me it's best to have the catalytic converter fixed first before i have thr rest fixed and that the engine light will still be on until i get the converter fixed. it was at the end of the day when i picked up my ford and when i got into my car, yes i saw the engine light on and as i was driving off, a warning transmission light came on. i then took it to pepboys to have the convertor fixed and it was them that caught the transmission problem among other issues. i took my car back to caliber auto about my transmission because my car was driving just fine until they started working on it. when i picked up my vehicle from caliber auto and as i was driving off, my car was stalling and wouldn't automatically shift gears properly. once i made it home, i had my car towed back to pepboys then from pepboys to david mcdavid ford in white settlement, tx. i do have all the paperwork, but since i'm filling this form on my phone, i have no way of uploading them right now. once i get a feed back to my email from you, i'll then use my laptop to upload all the documents.

The contact owns a 2014 ford focus. the contact stated that the driver’s side door was not closing properly. the vehicle was taken to the dealer for an unknown recall repair. the dealer informed the contact that there were two other open unknown recalls on the vehicle related to the transmission control module failure and the fuel tank deformation. the contact stated that the recall repairs were completed however, the check engine warning light illuminated. the contact also stated that the vehicle would stall and shift gears independently while driving. the dealer was made aware of the failure and informed the contact that the parts for the repair were not available. the manufacturer was made aware of the failure and informed the contact that the parts for the repair were not available and a case was opened. the vehicle was not repaired. the approximate failure mileage was 137,000.

The transmission got it fix the same day i got the car and its still messing up

The contact owns a 2014 ford focus. the contact received notification of nhtsa campaign number: 20v331000 (latches/locks/linkages) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated while driving the vehicle would not exceed 45 mph. the rpm would rev up however, the vehicle failed to respond. the check engine warning light was illuminated. the approximate failure mileage was 80,000. parts distribution disconnect.

The contact's daughter owns a 2014 ford focus. the contact stated the vehicle was taken to the local dealer for a recall repair and the vehicle was diagnosed with the clutch needing to be replaced. the vehicle was not repaired. the contact stated that upon taking possession of the vehicle, the vehicle failed to start. the manufacturer was contacted and referred the contact to nhtsa. the failure mileage was approximately 74,000.

The transmission broke it stared to hard shift had problems down shifting and it would slip made it very hard to drive.

There is a loud electrical crakle sound coming from the speakers. it also does it when the car is off. it's very startling and i believe it's dangerous.

The stereo/radio emits a very loud popping/cracking noise. the noise happens whether the car is turned or off. this puts the driver and passengers in danger because having a loud noise randomly happen while driving can cause the driver to jerk the wheel as a reflex/reaction. this can cause an accident on the road, putting the driver and passengers at risk, along with other vehicles and it’s passengers at risk. the manufacturer has not acknowledged the issue, and no guidance has been issued for owners. there are no warning lights or messages in place. this happens randomly and is very scary.

The clutch slips when accelerator is pressed. it can be fixed (again, i've already had it fixed 3 times but it keeps happening). the car will stutter when accelerating and sometimes does not go right away, causing some safety concerns. it has been confirmed and fixed multiple times. there are no warning lamps for this malfunction.

The contact owns a 2014 ford focus. the contact stated while driving 60 mph and exiting off the highway, the contact noticed an abnormal noise coming from the vehicle. the contact noticed that the transmission warning light was illuminated. the contact pulled the vehicle over to the side of the road and called the local dealer to have the vehicle towed to the dealer. days prior to the failure, the contact had the vehicle repaired for the clutch bolts being replaced in connection with the transmission. the local dealer inspected the vehicle and diagnosed the failure that the transmission module was faulty and that the transmission gears needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 78,000.

The contact owns a 2014 ford focus. the contact stated while his wife was driving at an undisclosed speed and making a left turn, the vehicle lost power steering functionality. the driver continued to drive the vehicle manually without power steering functionality back to the residence. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 58,003.

I know exactly what's wrong because it's a recall that's on certain ford focuses of this year but apparently not mine for some reason even though i have the problem but it's the emissions control valve that's stuck open my car stalls out after i fuel. i'm having an extreme loss of power sometimes just being me having to push the pedal more down to losing all acceleration all together to where it shuts down the cruise control when i'm on the highway. it's running real rough on idle all of which are signs of this recall but because it's not covered under my car i'm having to pay $100 just to put the car in the shop to have them look at it and tell me what i already know and then i'm going to have to pay whatever it costs to repair it which i'm sure it's going to be 3 to $500 for a problem they've already admitted to lying about before and obviously are lying about now when they say that this series of ford focus 2014 was not affected so now i have to pay out of pocket for being a ford customer so i hope it's worth it to them to lose me as a customer for the rest of my life because of something that would have cost them two or $300. and my family for generations have been lifelong ford buyers my family is well known at our local trotter ford my grandparents literally buy a new car every year and say they're taking their business elsewhere after finding out about this so i don't see where they think they're saving money by lying like they are.

Speakers making kids popping crackling ear piercing sounds even when car is shut off and keys are out car locked?! what's making this happen and is the car still safe to be in let alone drive?

Cluch

The contact owns a 2014 ford focus. the contact stated while changing the oil there was a gasoline odor coming from the oil. the contact stated no warning light was illuminated. upon investigation, the contact associated the failure with nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included. the vehicle was taken to a local dealer but was not diagnosed or repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 30,000.

Hi, ortega highway in california. got a flat tire. i pulled over to change to the spare and can't get the lug wrench (oem) on the nuts...(drizzling steadily) i see i am risking stripping the lugs. i'm in the forest- cell signal is spotty. i'm left no choice but to drive on my flat tire slowly to a gas station (several miles) and they can't get it off. i call for a tow to tire shop. they show up in a car w/ a 4 way lug wrench..because of course, they assumed they had to fit. must be my ineptness..and he can't get one lug loose. and now i miss my appt., i have to wait another two hours for a tow truck, while several creepy people want to "help" me.... (help me get thrown in their trunk they mean.. ) i'm making light of it now, but i really resent my safety being put in jeopardy and not even given a heads up when ford knows it's a problem...no surprise, i've got a focus transmission .any integrity & ownership of defective design is non existent.. i can forgive mistakes, they happen. and as long as i am aware of them, i can prepare... but ford doesn't give a [xxx] about our safety. i've had it, no trust is left. cost benefit analysis is their concern, which saves them money short term yay, for stockholders & ceo bonuses. ignoring their long term loss of customers due to unethical behavior. tangent over.. i made it to the tire shop 15 minutes before close. that shop was the place i first learned of the lug nut "2 metal swelling and stripping" issues. he had a special tool just for ford lug nuts. this has happened several times since then... i have had to leave my car on the side of the road, also, drive it to the tire shop slowly. damaging my rim... but my real concern is getting a flat tire that i cannot change myself because the lugs strip/ swell in some isolated area... was lucky it was day that first time, scary as [xxx]...ford puts drivers in unsafe situations because irresponsibility is now it's business model. cost us time, money, & piece of mind information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2014 ford focus. the contact stated that after refilling the gas tank, the vehicle would stall with the check engine warning light illuminated. upon investigation, the contact associated the failure with nhtsa campaign number: 19v515000 (fuel system, gasoline) however, the vehicle was repaired but continued to experience the failure. the vehicle was taken to the local dealer and was diagnosed but was not repaired. the manufacturer was informed of the failure and informed the contact that the vin was not under recall. the failure mileage was approximately 82,544.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal with the check engine and the transmission service now warning lights illuminated on the instrument panel. the contact stated that while at a complete stop, the vehicle would not accelerate after multiple attempts to depress the accelerator pedal. due to the failure, the vehicle was towed to an independent mechanic where they diagnosed the vehicle with a faulty transmission. the contact had then taken the vehicle to the dealer where she was informed that parts were on backorder and that the vehicle was still safe to be driven. the manufacturer had been notified of the failure and informed her that there were no recalls on the vehicle. the vehicle had yet to be repaired. the failure mileage was 50,000.

The contact owns a 2014 ford focus. the contact stated that the check engine warning light was illuminated. the vehicle was not diagnosed or repaired. the manufacturer was informed of the failure and advised the contact to take the vehicle in to a dealer for assistance. the failure mileage was approximately 108,000.

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, he noticed that the check engine warning light was illuminated on the instrument panel. the contact took the vehicle to an independent mechanic where the vehicle was diagnosed with a defective gear shifter. the contact was then referred to a dealer for assistance where they diagnosed the vehicle with a clutch failure. the contact was informed that the vehicle was not under recall or warranty and that he had to pay out of pocket for the repair. the manufacturer was notified of the failure and referred him to nhtsa for assistance. the vehicle was not repaired. the failure mileage was 105,000.

The last 5 or 6 times when filling the gas tank , the gas pump shuts off as if the tank is full, it is not. this has happened at multiple gas stations in monmouth county , nj.

The contact owns a 2014 ford focus. the contact received notification of nhtsa campaign numbers: 16v643000 (latches/locks/linkages) and 18v735000 (fuel system, gasoline) however, the parts to do the recall repairs were unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact stated that while driving approximately 65 mph, the check engine warning light illuminated, and the vehicle started to shudder and lose power. the contact pulled to the side of the road. while driving 30-35 mph, the vehicle inadvertently decelerated to 5 mph. the contact was able to get the vehicle to the dealer and was informed that parts would not be available for another 6 months. the approximate failure mileage was 80,000. parts distribution disconnect.

There are several issues to report. 1. when i put gas in the car it will not crank up fully until the 2 or 3 crank tries and i'll have to press on the accelerator to give it gas and finally it will start up. 2. there are extremely loud static bursts that comes out of the radio speakers when the radio is not on or the the key is out of the ignition. the radio started to work sporadically it comes on and off when it wants to. 3. the car sends messages out stating transmission is overheating and to pull over for 5 mins. it cuts off and also did not allow me to move it at all stuck in traffic.

My vehicle transmission gear shifting malfunction while i was making a maneuver with my vehicle going into forward driving mode. i had too make a sudden brake and place the gear back into the park position. i turn the engine off and restarted the engine and placed in drive mode. i drove home with no other incidents but this could have been a crash into other cars and people in the area. i need someone too check into this matter concerning my vehicle. [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

When driving at about 20 mph both the front and rear passenger doors flew open. the warning light had come on 1 minute before this occurred. no other warnings or issues had been had with the doors to show this was going to happen. this is extremely dangerous!!! i was about to enter the highway. imagine what could have happened if this occurred on the highway and a high speed??!! and the impact on children in the car???!!! and everyone else on the road...it could have caused a major accident impacting many innocent lives traveling on the highway! this vehicle has been inspected at northside ford of san antonio where they confirmed the latch assembly failed. (this latch assembly has been recalled twice, and replaced twice) clearly, it has not been fixed properly. ford refuses to cover this expense. they are putting many at danger, as this latch system is still faulty. this incident occurred in august and ford continues to refuse to recall it again upon every interaction with customer service.

After turning the car on a warning stating fault with power steering. now i cannot move the wheel hardly.

My 2014 ford focus had a check engine light sensor alert on october 4th 2021. i scheduled for an appointment to have the vehicle serviced on october 18th 2021(closest time available). during the two week period i had noticed when i pumped gas that the engine seemed to have stalled when i tried to turn on the ignition. the second time the vehicle finally turned on but there was a low rumble noise. i gassed up a second time and i just heard a low rumble from the vehicle when i started the ignition. on 10/16/2021, i was low on gas but my low tank sensor did not go off so i figured i was okay to drive until i came to a gas station. my vehicle ended up stalling on a freeway while i was driving and i started to decelerate from 65 mph to 60 and slowly decreasing. nearly avoiding an accident i had my hazard lights on and slowly made my way to the emergency lane where i came to a complete stop and called for a tow. upon getting my car serviced they determined that i needed a new fuel tank, fuel pump and purge valve due to the tank being warped. i had run out of gas, but my gauge and sensor did not detect that. apparently this was a recall item a few years back but the manufacture said that my vin was not on the recall list so i will have to pay this out of pocket.

I'm being persecuted by ford motor. i purchased a 2014 ford focus se jan. 26th 2018 from rocco degregorio at 6701 essington ave. told no recalls or safety issues.the car was brought back next day, driving improperly. many problems found, was told all fixed.the car malfunctioned april 23rd 2018 accelerating forward disabling me for life! unintended acceleration. former attorneys, rosenbaum &associates mishandled my case, filed suit in 2020. honorable judge new gave me a stay. i'm representing myself for justice, in severe pain & more needed surgery.i have documents to prove all i say. how can i face trial alone?! i suffer physically, emotionally,financially going without medical supplies, medication. i pay $209.97 a mo.for a car that almost killed me, sits at auto collision where malfunction codes were obtained since 2018 to date, its evidence. a state investor detective said its the worse case of auto fraud she ever saw. ford is blaming 3rd party suppliers for the defects on the suit. no inspection was done on my car from incompetent deceitful former attorneys. they blame me! i didn't do this! read article, watch the nbc nightly news 15 minutes in links below. i was lied to, deceived from salesman,former attorneys, & ford. the nbc nightly news aired 2019 ford knew car was assembled dangerously,but put it in production! ford took my life, identity,trust, mobility! this is injustice and inhumanity. permanent injuries deteriorate my body, stress causes further health issues. ford is killing what life i have left by torturing me. i wont give up on justice! please help! speak with me, my witnesses, read my evidence auto fraud,product liability, personal injury, attorney malpractice, and intervene! i want an end to the unhealthy involvement with ford with justice. respectfully. case id 200102572 https://suddenacceleration.com/how-ford-concealed-evidence-of-electornically-caused-ua-and-what-it-means-today https://www.youtube.com/watch?v=cjrg7mlr5gu nightly news broadcast

Hesitation and jerking at take off from stop light. engine stalling out when take off from a light. without warning.

The engine shut down at highway speed (62mph). at time we were travelling on a state highway at night and with inclement weather. the engine light came on and identified engine fault and service engine now. there was no prior indication of any engine malfunction. the problem was confirmed and repaired by johnson ford in pittsfield massachusetts. the wiring harnass on the intake manifold was melted and exposed wiring that when wet became a dead short for the engine.

2014 ford focus. consumer writes in regards to door latch safety recall. the consumer stated the hv battery failed to start the car. the small battery failed to control the lights, doors, and windows. the cosumer believed the vehicle was under warranty, but was charged $15,000.00 for the repairs.

I received a recall notice from autonation ford miami but with no description or recall number. i took it to autonation ford miami for recall service. after my car was inspected i was told no recall service can be performed due to equipment no longer made/available. something about computer transmission system i believe but i'm not sure. i check online through vin number and now it reflect my car has 0 recalls due to being fixed but nothing was done to fix recall.

The power steering went out. this most likely is related to the known issue like other ford vehicles with power steering issues or power steering going out while driving.

The vehicle's engine continues to run after turning off and removing the keys. after the engine has stopped running it is also draining the battery.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle would hesitate, shudder, and would not accelerate properly with the rpm’s fluctuating. the vehicle was taken to the local dealer who replaced the duel clutch however, the failure reoccurred. the contact indicated that the duel clutch had been replaced on six separate occasions. the manufacturer was notified of the failure. the vin was not available. the failure mileage was 9,000.

A majority of the lug nuts on my wheels had to be replaced because of the severe corrosion to them due to the crappy aluminum caps on the original vehicles. three of them had already fallen off within the past 6 months. mechanic said i would not have been able to remove a flat tire if that had occurred do to the damage on the lug nuts. the tires shop was installing my winter tires and notified me of the need to replace them. they are not cheap. it appears there have been a number of complaints about this issue. some kind of reimbursement would be appropriate, yes?

Power steering went completely out while driving. no accidents occurred but i almost drove off the road due to not being able to control steering wheel. warning screen on dash notified me after power steering went out.. took vehicle to my local ford dealership for diagnosis; code u3000. steering gear assembly was bad. vehicle had 64,352 miles on it at the time.

I was driving my vehicle home from a friend's house, and just as i was turning into my parking spot, i got a notification in regard to my transmission needing to be serviced. i believe my transmission light was currently on, because i have recently gotten an oil change and that didn't seem to be the problem. i've experienced issues with the vehicle after i put gas in the car. when i go to start it back up, it stalls or acts as if it wants to start, but then just doesn't. after a few moments i go to start the vehicle again and in most cases this seems to be effective for the time being. there was also a notification that stated my transmission was hot, and that i should pull over safely.

The contact owns a 2014 ford focus. the contact stated while driving 50 mph, the steering wheel became difficult to turn. the contact stated that the power steering fault warning light was illuminated. the contact was able to drive to a near gas station. the vehicle was not drivable. the contact towed the vehicle to an independent mechanic and was informed that the master control for the electronic system needed to be replaced. the vehicle was repaired. the contact called and made the local dealer aware of the failure. upon investigation, the contact associated the failure with nhtsa campaign number: 14v514000 (steering) however, the vin was not included. the manufacturer had not been informed of the failure. the failure mileage was approximately 167,000.

Almost killed myself in this car!!! 2014 ford focus.power steering went out while driving.i was making a turn and the steering wheel got stiff and hard..car ran up the sidewalk almost hitting a wall.this car should be banned.ford motor should be ashamed..i contacted a dealerships because i learned of a recall on ford focus electrical steering..but was told my car doesn't make the list for recall. cars same model and year qualify but mines doesn't. what sense does that make??!! if u have issues with your power steering in ford focus why not change them all??!! sent it to a shop and the quoted price to fix is insane. i have to pay for a faulty electrical power steering pump.and the curb i hit damaged the wheels..omg this has to be illegal.. never..ever buying a ford again and i will not let my family members buy either. shame on ford

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the steering wheel made noises and locked up numerous times. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic and diagnosed with rack and pinion failure. the rack and pinion needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 108,000.

The sync system is malfunctioning. the sync system controls radio/media and phone functions in ford vehicles. it has an a.i. component to it. it will, without warning, stop working and will then begin to make loud booming, screeching and crackling feedback-like noises without warning while driving, which is a danger. the visual screen that displays the sync system stops working, and the buttons and a.i. controlling it stop working. the first time it happened was on the interstate and was very unsafe with all the loud random noises. it has been happening off and on for two weeks and i cannot drive my vehicle safely. i am reporting this because have found many others in online forums complaining about the same thing about their sync/ford vehicles and believe it may be a widespread issue with sync. i contacted my local ford dealer, but they did not seem to have a protocol for dealing with this problem, and estimated 500 to 1000 dollars to address it with a several day wait time for repairs.

Hello, i have more than a month to review the recall that was done on this car but ford ignores me, i've sent several emails and got in touch but i'm simply ignored by the manufacturer, i can't rent or sell this one car because of the recall that was not finalized, so that's why i'm opening this complaint

The contact owns a 2014 ford focus. the contact stated that while his son was driving at an undisclosed speed, the steering wheel became inoperable. additionally, the contact stated that a year ago the clutch fell inside the transmission. there were no warning lights illuminated. the vehicle was taken to the local dealer but was not diagnosed or repaired. the transmission was replaced with an independent mechanic. the manufacturer was notified of the failure and stated that the vehicle was not covered under warranty. there was no further assistance provided. the contact stated the failure was related to nhtsa campaign number 14v514000 (steering). the approximate failure mileage was 64,000.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle would stall. she also mentioned that the vehicle would fail to immediately start up after refueling. additionally, the vehicle would hesitate upon the depression of the accelerator pedal while at a complete stop. the contact stated that the check engine warning light would intermittently flash on the instrument panel after each failure. the contact had taken the vehicle to a dealer where she informed them of nhtsa campaign number: 19v515000 (fuel system, gasoline) which she linked to her failure. the dealer informed her that the recall had been serviced prior by another dealer. the first dealer determined back then that the purge valve did not need to be replaced. the contact was then informed that the purge valve was now defective and was given an estimate for the repair. the manufacturer was notified of the failure and referred the contact to nhtsa for assistance. the vehicle had yet to be repaired. the failure mileage was unknown.

This vehicle is experiencing a relapse of the same issues that led to a previous recall. it is experiencing fuel tank issues where the fuel gauge is unreliable and acts as though it is out of fuel despite reporting 1/4 tank. this has put the safety of occupants at risk as we were barely able to get off the highway in time before the vehicle came to a sudden and complete stop. the vehicle has not been inspected by the manufacturer as to do so will result in exorbitant out of pocket expense since ford claims to have fixed the recall issue. that however, is not the case when it reoccurs a year later. neither police nor insurance have inspected the vehicle as i was unaware that was a possibility the warning lamps that displayed were similar to a vehicle stalling out, which should not happen in an automatic transmission vehicle. it needs to be noted that this is a reoccurring issue of an allegedly fixed recall and ford refuses to take any action on the matter.

I went to oxford me to buy a part on the way back to augusta, me the shift module shifted itself from (d)drive to (n) and the car was rolling backwards as i was on a hill i pump the gas peddle until it shifted back into (d)drive this happened 3 times, i think it's the tcm also, the transmission began slipping after this problem and then the computer shut off the motor and i had to pull over to the side of the road and call a flatbed driver to pick me up at my house that's where i could use the phone 10 miles away! the tow was $127.00 the tmc shift module is $298.00 plus 5.5% tax. this car is very dangerous to drive in traffic or anywhere!!! i took it to quark ford dealership in hallowell, maine and there they said they can do a safety check on the doors & trunk the transmission check would cost me $126.00 an hour to do! so, i left!

The contact owns a 2014 ford focus. the contact stated that while starting the vehicle it shuddered. while driving uphill the transmission was slipping. the contact stated that while his wife was driving, the check engine warning light illuminated. the vehicle was taken to the local dealer and the contact was informed that the clutch assembly needed to be replaced. the vehicle was not repaired. a financial assistance claim was submitted on the contact's behalf. the transmission clutch assembly and fuel assembly were previously repaired under warranty in july 2020 at approximately 66,421 miles. the manufacturer was notified and offered to pay half of the cost of the repair. the manufacturer referred the contact to nhtsa for assistance. the failure mileage was approximately 84,000.

Transmission is overheated, burning smell, the car lost control, start zigzagging on the high way , and got into an accident, i was injured, and lost my job. the carmax dealership, refused to take care of a car, or even take it back, because of the safety issues. then, second time, the transmission slips on acceleration at starts and on highways. it feels like it's the transmission is in neutral. for the third time, the car was jerking and going forward and backward , that the transmission would slip badly, even totally disengage. i was getting on a very busy road and accelerated and suddenly the car decelerated; the car behind me almost rear ended me, honked his horn, but there was nothing i could do. as you can see, the problem been reproduced and confirmed by an independent service center as a non-safe to drive. but carmax dealership ignoring the issues regardless.

When driving or just moving forward or back the vehicle jerks violently. seems that the transmission is not working properly. my research online has found many owners of this similar vehicle to have the same issue. this began happening at 56k miles, i use this vehicle less than 5k miles a year. many people online claim that this type of vehicle has a poor/bad transmission design. this should not be occurring this soon in a young vehicles life. i am reporting this because there is a chance that a pause or jerk hesitation while in traffic or freeway can cause a serious accident.

Transmission issues. repaired multiple times but keeps coming back. out of warranty but needs repaired again.

The service technician at local authorized ford dealership (bill alexander ford) informed me that during the service today they were not able to rotate my tires because the aluminum lug-nuts had swollen to such an extent that they could not get a socket on the nuts. the technician advised me to purchase steel lug-nuts and then the dealership could break off the aluminum nuts and replace them with the new ones. of course i am concerned that breaking off lug-nuts may damage the wheel. several years ago i replaced several lug-nuts with locking nuts and found covering them with the correct sized socket was so difficult that i have been concerned ever since about whether i could remove a flat tire in case of an emergency. now i am hesitant to drive the car in case i get a flat.

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the vehicle was jerking abnormally. there was no warning light illuminated. the contact pulled over to the side of the road and inspected the vehicle but found no issues. the vehicle was taken to a local dealer where the engine mounts were replaced however, the failure persisted. additionally, the contact was informed that the canister purge valve was stuck. the vehicle was then taken to an independent mechanic to be diagnosed. the contact was informed that the automatic dual-clutch was damaged and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 130,000.

My vehicle has been sitting at a ford dealer needing a tcm for months neither ford motor company nor the autonation ford dealer has made any real attempts on getting it repaired. the car has already stopped on the interstate and slowed down without warning numerous times will not go into reverse and limps along at like 20 miles per hour ford knows about this problem and keeps blaming the dealer and saying they let the part ticket expire the dealer will not return either of my phone calls. this is car has been in and out of the shop for this same problem for years and started having problems @ less then 1000 miles and ford put this car back up for sale and thus putting my families life in danger

In september 2021, i contacted allan vigil ford in morrow, georgia, to make an appointment for a recall transmission service of a 2014 ford focus. recall transmission repairs have been done at this same dealership in the past. i was unable to drive the car and was given an appointment to drop the car off on october 18, which i did. i immediately requested a loaner vehicle and was told one wasn’t available. after, several weeks i was approved to receive a rental through enterprise but cannot use that rental care company due to owing a balance. i had a similar issue in the past with geico, who immediately allowed me to rent a car through hertz. i was eventually informed i could rent with another car rental company and receive reimbursement. however, i did not receive this information in writing, and it would incur thousands of dollars upfront with no clear standard on the rental process or when i will receive reimbursement. this is not feasible considering i am still paying the monthly note to navy federal credit union and the insurance while the car is inoperable. i would also like to make it known i am a registered nurse and frontline worker and must travel from locust grove to decatur to work, at least 40 miles one way. this hardship has created tension at my workplace because i cannot take any time off due to the pandemic. there is also tension in my relationships as i beg for rides and provide them cash, increasing my debts. i have done an online buyback quote with carmax, and in working condition, they will pay $8000 for the vehicle, which will cover the remaining loan balance. since it has been almost three months with no anticipated end date due to the needed transmission module, suitable options include ford to buy back the vehicle, provide compensation, and a rental car.

The contact owns a 2014 ford focus. the contact's son stated that while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. the contact then took the vehicle to the dealer where they diagnosed the vehicle with a defective canister purge cylinder and canister purge valve assembly. upon investigation, the contact discovered nhtsa campaign number: 19v515000 (fuel system, gasoline) which he linked to the failure. the manufacturer was notified of the failure and referred the contact to nhtsa for assistance. the vehicle had yet to be repaired. the failure mileage was approximately 107,000.

On 08/18/2021, the transmission control module (tcm) on our 2014 ford focus failed completely in a parking lot with no advance warning. this failure of the transmission could have happened while driving in a dangerous location such as an entrance ramp, a busy highway or other location where it would have been impossible to move out of the traffic lane. this lack of engagement or loss of power could have possibly endangered our lives or the lives of others. the car was towed to a nearby ford dealer who diagnosed the problem as a failed tcm. ford sent us a letter in august 2016 titled as “customer satisfaction program 14m02” for our specific 2014 focus, with our specific vin # that ford was extending the warranty of the tcm, to a total of 10 years or 150,000 miles from the warranty start date, whichever occurs first. the ford dealer ordered the tcm, but it is still on backorder with no estimated arrival time. the car has been unusable & sitting at the dealer’s lot waiting for the replacement tcm for 4-1/2+ months! according to the detroit free press article of 07/11/2019 (“ford knew focus, fiesta had flawed transmission, sold them anyway”), ford was aware of the problem. the serious transmission reliability issues with my 2014 ford focus go beyond just the tcm. the original tcm was reprogrammed after 30,000 miles. in the 126,728 miles the car has been driven, i have had the clutch replaced five times due to shudder during shifting. in my opinion, it is a breach of consumer protection laws when ford does not honor their warranty in a timely manner. that indicates to me that ford hasn’t taken ownership of these transmission problems and has delayed/neglected its duty to repair & make the car safe & reliable. nhtsa should launch an investigation and force ford to fix this transmission design failure before we and/or others become seriously injured or die because of the inadequate performance of this car’s transmission.

The contact owns a 2014 ford focus. the contact stated that the check engine warning light was illuminated. the contact stated that the fuel tank was warped. the vehicle was taken to the local dealer where it was diagnosed that the fuel tank was warped. the vehicle was not repaired. the contact was referred to the manufacturer for assistance. the manufacturer was notified of the failure and the contact was referred to nhtsa for assistance. the approximate failure mileage was 115,600.

On january 14, 2022, at approximately 5:20 p.m. my wife was traveling southbound on pleasant hill road in lafayette, california towards the freeway entrance when the ford focus electric she was driving displayed a stop safely now message and almost immediately thereafter lost motive power at the busiest intersection in the city of lafayette. she was able to steer the car to the shoulder since she was in the right hand lane. the vehicle would not move and the steering wheel locked up. she called for assistance and i drove down and exchanged cars with her within approximately 15 minutes. after approximately 10 minutes of trying, i was able to get the vehicle to turn off and to turn on again without the stop safely now warning and was able to return the approximately 1.5 miles to our residence. the sudden unexpected loss of motive power and loss of ability to accelerate is extremely dangerous and frightening and that danger can be extreme when traveling on roads without shoulders or in any lane except the right lane on a freeway.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle would jerk and shudder upon the depression of the accelerator pedal without warning. the contact would be forced to restart the vehicle in order to resume normal driving operation. the contact had taken the vehicle to a dealer where they informed her that the clutch was defective and needed to be replaced. the manufacturer was notified of the failure and she was informed that the vehicle was not under recall. upon investigation, the contact linked the failure to nhtsa campaign number: 19v515000 (fuel system, gasoline). the vehicle was not repaired. the failure mileage was unknown.

Mid august last year my 2014 focus lit up on the dash “service transmission immediately”. the car hesitated and shuddered through the gears and the automatic transmission wouldn’t go through all the gears. it is still under warranty. took it to a local ford dealer, they said the transmission control module is out. this is the second time this has happened. my car has 65,000 miles on it. the dealer said the part was on back order, and could take months, and they could not offer a rental/loaner. they said i could “still drive the car until it finally just stops moving.” i tried driving it, it really “stops moving” like when you’re trying to merge onto the interstate and semis are coming. it took the dealer 5.5 months to get the part. no loaner car could be offered from ford or the local dealer. just “sorry the part is ordered but that’s all we can do.” almost 6 months without a car that i was still paying on, that was under warranty. it’s fixed now, but this is the second time this issue has happened and when you’re driving it is extremely dangerous to both those in the vehicle and other commuters as well. the car will literally shift out of gear when you’re going 70+ miles per hour and you lose all control. it won’t accelerate from a stop when you need it to. it won’t slow down smoothly so that you can stop on time. it’s extremely dangerous and it’s apparently a common issue in these vehicles that hasn’t been properly addressed. if i could trade my car in i would before this issue recurs again but i owe on it a little more than its trade in is valued. this issue needs addressed asap, ford should honestly offer a lemon buy back for those vehicles affected. thank you.

The contact's wife owns a 2014 ford focus. the contact stated that the vehicle had been shuddering, hesitating, and lunging while driving. the vehicle was taken to several unknown dealers and the dealers informed the contact that it was a known failure and that the tcm was reprogramed; however, the failure persisted. the vehicle was taken to the dealer and the transmission clutch was replaced in 2019; however, the failure reoccurred while driving. the contact stated that while his wife was driving approximately 60 mph, the vehicle inadvertently stalled. the check engine warning light and the warning message "service transmission immediately" illuminated. the contact's wife was able to restart the vehicle after several minutes and veered to the side of the road. the vehicle was towed to a second dealer - pacifico ford (6701 essington ave, philadelphia, pa 19153) who diagnosed that the transmission control module had failed and needed to be replaced. the dealer repaired the vehicle under an unknown extended warranty; however, the failure reoccurred while driving. the vehicle was then taken to lawrenceville ford service (2920 brunswick pike, lawrence township, nj 08648) who diagnosed that the transmission clutch needed to be replaced. the manufacturer was notified of the failure and informed the contact that they could not cover the repair because the transmission clutch was not covered by the extended warranty. the vehicle was not repaired. the failure mileage was approximately 31,000.

I have the ford focus 2014. and i noticed that the low battery is associated with warning signs such as low brake fluid, malfunctions of the wheel bearing resulting in too much noise of the vehicles. causing the car to shake and off the speed limit your are driving.

The contact owns a 2014 ford focus. the contact stated while parking the vehicle, she made a sharp turn to the right into a parking space and the power steering was still functional. the contact stated that when she went to restart the vehicle to leave the parking lot, she saw that the "steering assist fault service required" warning light was illuminated. the contact stated that the vehicle had loss power steering functionality. the contact contacted a dealer but did not have the vehicle diagnosed or repaired. the contact then had an independent mechanic diagnose the vehicle but did not repair the vehicle. the contact drove the vehicle to her home state and then contacted the local dealer. the local dealer informed her that the steering gear needed to be replaced. the vehicle was not repaired and was driven back to the residence. the manufacturer had been informed of the failure. the failure mileage was approximately 87,000.

I was on the highway on my way home from work when the steering wheel got really stiff and i could not move it. i dont even know how i was able to pull over im lucky im alive!

Our ford focus se 4 door sedan has some electrical issues. hesitation, stalling and shuddering are the safety issues we're concerned about. i've noticed other ford focuses have these issues but recalls don't list our cars vin # this happened previously but dealership couldn't find anything.

The dealership confirmed i have the case of a well known clutch shudder problem. but my car is not covered as it has 112k miles on it. why the recall does not cover cars with 112k miles? are they immune to this well known problem? can anyone answer?

The contact owns a 2014 ford focus. the contact stated while driving at 50 mph, the vehicle inadvertently decelerated to 10 mph. there were no warning lights illuminated. the contact continued to depress the accelerator pedal and pulled into the parking lot of her apartment. the vehicle was towed to the dealer where it was diagnosed that the transmission had failed however, the vehicle was not repaired. the dealer informed the contact to take the vehicle to a transmission specialist as they did not have a transmission mechanic or parts. the contact contacted other unknown dealers who advised as the first dealer. the vehicle was towed to a transmission specialist where the transmission was taken apart and the transmission assembly was replaced. the transmission specialist drove the vehicle to the contact's residence and informed her that the steering rack might have failed. the contact stated that the steering wheel was making abnormal grinding sounds while driving. the contact referenced nhtsa campaign number: 14v514000 (steering). the manufacturer was notified of the failure but informed the contact that they could not assist as the vehicle did not qualify for the lemon law. the manufacturer referred the contact to nhtsa for assistance. the vehicle was repaired. the failure mileage was approximately 26,000.

Please help in desperate need of my cars recalls getting fixed and no one will help me i have a baby and a single mother and need my vehicle and still nothing it was recalls on my 2014 ford focus se

Truck latch is worn down and does not work properly you have to slam truck to close and push. when opening truck you have to push down on truck to open. back up camera does not work and wiring is messed up.

I went to tom ford ford in carmel, in in 2016 on this issue and was repaired under warranty then ford sent an updated letter warranty letter about the dps6 transmission and reduced warranty from 10 years to 7 years which expired in 2021. car started having transmission trouble in early 2022; tom ford will not repair because not under the reduced warranty terms. i asked for zone mgr from service manager but would not give me his contact and number on the issue. i’m having same problem again

Control arm bushings are bad.

The contact owns a 2014 ford focus. the contact stated that the rear passenger’s side door opened independently while driving at an undisclosed speed. upon investigation, the contact discovered that her vehicle was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). additionally, after refueling the vehicle, the vehicle stalled while depressing the accelerator pedal. there was no warning light illuminated. the contact stated that once she made it home, the vehicle would fail to start up without being jumpstarted. upon investigation, the contact discovered nhtsa campaign number: 19v515000 (fuel system, gasoline) however, the vehicle was not included in the recall. the contact had taken the vehicle to an independent mechanic on several occasions and the alternator, relay sensors, oxygen flow sensor, thermostat, and two separate batteries were replaced. despite multiple repairs, the failure persisted. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was unknown.

My car keep stalling while driving on the freeway with my daughter in the car skipping and jerking than it slow speed down extremely low no pressure at all very dangerous

2010-2016 ford focus se transmission don't matter what transmission is installed they all have same issue 000000 miles to 150k transmission never shift correct or stops shifting or the gear get stuck.

The contact owns a 2014 ford focus. the contact stated while driving approximately 30 mph, the vehicle started to shudder and shake. the contact stopped, turned off, and restarted the vehicle. the vehicle was restarted; however, the vehicle would not shift into reverse. additionally, the vehicle would remain in first gear. the contact stated that the check engine warning light was illuminated. the vehicle was not taken to the local dealer. the vehicle was not repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 185,000.

Automatic clutch problem after initial recall “fixed” the problem.

The contact owns a 2014 ford focus. the contact stated that the vehicle failed to turn off as needed. the check engine warning light was illuminated. while driving, the engine was sputtering. the vehicle was taken to the local dealer where it was diagnosed that the battery module needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the nhtsa for assistance. the failure mileage was approximately 120,000.

Took my car to apple ford in columbia, md on 3/10/22 for unrelated recall repairs on my 2014 ford focus, dealt with service rep #1. the car was finished around closing time. as i drove home a loud rattle was coming from the engine while idling causing the whole dashboard to shake. the clock was also now pushed 2 hours and 3 minutes ahead which was odd. i continued to drive the few miles to home. the next day i drove 20+ miles to baltimore for an appointment. while there i stopped for gas. when i pushed the remote door lock button, the lights blinked, the door locks clicked but the horn did not beep twice as it usually does. i hit the door lock button several times but the horn did not beep so now the horn was not working. before i took my car to apple ford it was working. i went to my appointment and parallel parked on the street. when leaving i had a hard time getting my car out of the parking space. as i drove i noticed the car was jerking, shaking, shuddering, vibrating and lunging every time i slowed down, came to a stop, then accelerated again and getting on and off the highway. while on i-95 the car continued to jerk, shake, shudder, vibrate and lunge and the rpm gauge needle shot over to high rpms over and over again. then the engine light came on. i exited i-95 onto rt. 216 then a 2nd emergency warning sounded and another message came on that the transmission was overheating pull over immediately. i pulled over, called apple ford, told service rep #1 what happened, aaa was towing the car back. he said it was probably the transmission controller, they had several other ford focuses with the same problem. on 3/14 i called and spoke to service rep #2, he didn't even know the car was there. i told him what that happened. rep #2 called back said he took it for a test drive and found nothing. i insisted there was something wrong. he said he'd take it for a test longer drive. called again 3/18 they are referring problem to a manager. no resolution as of yet.

The contact owns a 2014 ford focus. the contact stated that while her husband was driving on the highway approximately 60 mph, the vehicle started losing motive power and was shuddering while shifting gear. the “service engine now” warning light was illuminated. the driver was able to pull over to side of the roadway, turn off, and restart the vehicle and drove to the residence safely. the vehicle was then taken to the local dealer to be diagnosed. the contact was informed that the transmission needed to be replaced. additionally, there was also an unstated failure with the engine. the vehicle was repaired however, the failure persisted. the manufacturer was notified of the failure. the failure mileage was 57,000.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power. the vehicle was towed to the dealer where it was diagnosed with transmission control module (tcm) and clutch failure. the dealer informed the contact that the tcm and clutch needed to be replaced. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure and transferred the contact to the nhtsa. the failure mileage was approximately 187,000. the vin was unavailable.

The original shudder issue was noted in 12/13/2017 about a shudder happening when stopping and then trying to accelerate and it occurred periodically over the past year. the shuddering continued to get worse and at (79058 miles) i was told that the clutch could be replaced for $3000.00, and nothing was covered under any warranty. even though continued complaints about this model to ford on 8/27/2018 the shutter was determined to be related to the recall module 955442 causing shift issues (86575 miles). i was advised to watch nothing else stated. still issues. it was then determined that the clutch assembly would need to be replaced. claim number through ford stated they would pay for the parts and i would have to pay the labor. no one at this time stated that there was a ford dps6 powershift transmission settlement that gave options to deal with this vehicle. not even when getting the cas#. this was to cover all 2012-2016 ford focus vehicles. the clutch was replaced on 4/11/2019 (91195 miles) and then again replaced on 7/30/2019 (100,379 miles) a 2nd clutch assembly was put in because there were issues from the 4/11/2019 clutch assembly parts put in. now on march 21, 2022 (176,000 miles) the vehicle again in in the shop for a 3rd time stating the clutch will need to be replaced. engine light came on relating to the dps6 clutch again. unable to drive had to be towed. this will be the 3rd time the clutch is replaced and is getting just over 75000 miles again where the clutch gives out and the car shutters while accelerating. the original clutch was to be covered to 100,000 miles and was not covered and now again ford is stating it won’t be covered again. and that yes this is a dps6 transmission and that they will need to replace the shift fork and the clutch. this is a vehicle hazard because the clutches are not making the original 100,000 at any time for these models 2012 - 2016. even when the clutch is replaced again the parts don't last.

The contact owns a 2014 ford focus. the contact stated that all four door hinges of the vehicle were beginning to fracture. the dealer was notified of the failure and informed the contact that all four door hinges needed to be replaced. the dealer also informed the contact that the repair was not covered under warranty. the vehicle was not repaired. the manufacturer was made aware of the failure and confirmed that the repair was not covered under warranty. the approximate failure mileage was 39,000. i did go to ford dealership all they say is out of warranty. i see this is a safety issue because doors could come off while driving down the road. please help me figure this out.

The contact owns a 2014 ford focus. the contact stated while accelerating from a complete stop, the vehicle hesitated to respond, started jerking, and the transmission was slipping. there were no warning lights illuminated. the contact continued to drive the vehicle. the vehicle was taken to the dealer where it was diagnosed that the transmission clutch and the transmission sensor system had failed. the vehicle was repaired; however, the failure reoccurred several times while driving at various speeds. the vehicle was taken back to the same dealer seven more times. the dealer replaced the transmission clutch and the transmission sensor system; however, the failure persisted. the vehicle was taken back to the dealer who provided the same diagnostic result and informed the contact that he would be responsible for the cost of repair as the vehicle was out of warranty. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa. the failure mileage was approximately 14,000.

The contact owns a 2014 ford focus. the contact stated that the vehicle was taken in for a routine oil change and the contact was informed that a transmission flush and spark plug replacement was needed. the contact stated a week later the vehicle was taken back to the dealer for the transmission flush and spark plug replacement. the contact stated that while at the dealer the vehicle failed to shift to second gear, fifth gear, and reverse. the contact stated that the dealer informed her that the vehicle needed to be diagnosed. the contact stated she inquired about a clutch recall which the vehicle was previously repaired for in 2015. the dealer stated that they needed to contact the manufacturer for approval of repairs under a recall for the clutch and tcm. the manufacturer was notified of the failure and contacted the dealer to submit the correct paperwork. the vehicle was not repaired. the failure mileage was 93,503.

2014 ford focus. consumer writes in regards to transmission safety recall. the consumer stated the vehicle experienced many transmission issues as well as other recall issues. the consumer requested to be compensated for the inconviences and not having the repair resolved.

Improper shifting and loss of power while accelerating. shuddering at take offs. feels unsafe.

One day as i was driving and sitting at a red light, that then turned green i was pushing on the gas but the car would not move. i placed my foot back onto the break put the car in park and then put it back in drive. the car then did pull off but very fast and kind of out of control. i felt like my safety was absolutely at risk because it continued to do this my entire way home stopping myself in traffic and jerking as i am driving. we did take the car to a shop which is where they told us it can be an electric problem somewhere in the transmission. at the time we couldn’t not afford to get any work done on the car. no the car hasn’t been inspected by the manufacturer or police or insurance. no warning lamps were on prior to these problems. the check engine light came on about 2-3 days later.

The contact owns a 2014 ford focus. the contact stated while driving 25 mph, the vehicle started to jerk. the contact stated that the check engine warning light was illuminated. the contact was able to park on the side of the road and restart the vehicle. the contact stated she had to park and restart the vehicle several times before reaching her residence. the contact called several local dealers and made them aware of the failure. the contact took the vehicle to an independent mechanic and was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 130,000.

The contact owns a 2014 ford focus. the contact stated while driving approximately 55 mph, the transmission slipped from drive into neutral with the check engine warning light illuminated. the contact veered to the side of the road and restarted the vehicle. the contact then continued to drive. the contact stated that the failure reoccurred while driving. the vehicle was taken to the used car dealer it was purchased from. the vehicle was then taken to an authorized dealer where a software update was completed; however, the failure persisted. the vehicle was taken to a transmission specialist where it was diagnosed that the transmission needed to be rebuilt and the clutch needed to be replaced. additionally, transmission software needed to be updated. the vehicle was repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa for assistance. the failure mileage was approximately 99,486.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the steering wheel seized and the vehicle experienced a loss of power steering assist. the vehicle was taken to an independent mechanic but was not diagnosed nor repaired and remained with the independent mechanic. the manufacturer was not made aware of the failure. the failure mileage was approximately 54,000.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle stalled. the contact stated that the transmission overheating warning light was illuminated. the contact stated that several other unknown warning lights were illuminated. additionally, the vehicle shuddered and hesitated while attempting to accelerate. the contact stated that the vehicle was taken to the dealer and the transmission control module was replaced. the contact stated that the check engine warning light was illuminated. the contact returned the vehicle to the dealer however, the mechanic was not able to successfully identify the cause of the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that the vehicle was no longer under warranty. the approximate failure mileage was 25,000.

The contact owns a 2014 ford focus. the contact stated that while accelerating from a stationary position, the vehicle would jump, vibrate, and shudder and would not immediately properly accelerate. in addition, the check engine light would illuminate as the failure occurred. the vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. the clutch was replaced but the failure reoccurred. the contact indicated that the clutch had been replaced on four separate occasions. the manufacturer was notified of the recent failures but no assistance was offered. the failure mileage was 50,000.

The contact owns a 2014 ford focus. the contact stated while driving 75 mph, the vehicle inadvertently decelerated to 5 mph with the check engine warning light illuminated. the contact was able to pull over safely. the vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure but did reset the codes that were shown. the failure persisted. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 78,516.

Tried to reverse the vehicle and reverse gear was inoperable. had to have help pushing car in reverse. a light came on the dashboard that read "transmission fault service now." car would not reverse, and it began to stutter. this was the only warning light that came on at that very moment. had to have car taken to dealership. no update on the resolution just yet.

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to a local pep boys where it was diagnosed that the transmission clutch had failed. the vehicle was towed to a transmission specialist where it was diagnosed that the transmission had failed and needed to be rebuilt. the contact stated that the vehicle was repaired; however, the vehicle was jerking while driving. the vehicle was taken back to an independent mechanic who informed the contact that the failure was associated to a recall. the vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced under nhtsa campaign number: 13v523000 (power train) however, the part to do the recall repair was not yet available. the contact stated that the vehicle had remained at the dealer for three months. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 113,878.

The contact owns a 2014 ford focus. the contact stated while accelerating from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. there was no warning light illuminated. the contact released the accelerator pedal for a moment and then depressed the accelerator pedal again and the vehicle responded. the contact stated that the failure had been reoccurring. the contact stated that the transmission clutch was replaced several times and the transmission control module (tcm) was updated several times; however, the failure persisted. the vehicle was taken back to the dealer where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and a case was opened. the manufacturer referred the contact to the nhtsa. the failure mileage was approximately 20,000.

The car jolts once you start driving from a complete stop. then i will be in drive but all of a sudden it is like i am in neutral and i loose all speed and cant go anywhere. its scary and i have almost been rearended several times.

Transmission problems at all speeds will like some help from ford

The contact owned a 2014 ford focus. the contact stated that while driving approximately 30 mph the vehicle overheated, lost power, and caught on fire. the contact stated that the warning "high engine temperature stop safely" was displayed. the contact stated that smoke was seen coming from the front of the hood. the contact stated that she opened the hood and flames were seen coming from the driver's side rear of the engine. the contact stated that the police and fire department was notified. the fire was extinguished by the fire department. the contact stated that a fire department report was filed. the vehicle was first towed to the police impound lot and then towed by the dealer. the contact stated that she had purchased the vehicle 2 days prior to the failure. the vehicle was at the dealer awaiting diagnosis. the insurance company deemed the vehicle a total loss. the manufacturer was not notified of the dealer. the failure mileage was 90,537.

I was driving and my car started to have no power on shift then while driving down the highway my car shifted into neutral. i had to bail off to the side of the very dangerous road. i contacted ford to have this issue fixed and they said it would be over a year for them to get me a new part. i do not fell safe driving this car and they offered me no help with this.

Had a transmission fault a week after i bought it in 2019. dealership did a quick fix and the transmission has been shorty since. sputters in first gear and just today the rpm’s shot up while on the highway and the check engine light came on. the dealership will not cover this. i feel like they should as it was a known issue from the start.

Car shudders, shakes, and jolts coming from stop. also seems to go into neutral at random times and won't accelerate. don't have the funds to take to the dealer but seems like a clutch problem like everyone else.

At 153,000 miles my car began to slip gears in the third and 5th and the transmission and a week after that started happening i lost complete steering all steering went out the ball joint had sounded rough for a couple of days and then and just went out the car was stuck at the hospital then i was at luckily i wasn't on the main road when it happened i was in a parking lot otherwise that could have been very very bad however my car doesn't fit in your little spectrum of august 8th to whatever it was august 15th of 2014 for manufacturer date for the steering and obviously my car is over $150,000 for the powertrain either thing could cost a collision and the steering thing i could have been majorly hurt but the recall doesn't include my car

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle would hesitate and stall upon the depression of the accelerator pedal without warning. the contact also stated that an abnormal grinding noise would emit from the vehicle without warning. the contact initially took the vehicle to an independent mechanic who diagnosed the failure as a defective reciprocal clutch connected to the transmission. the vehicle was then towed to a dealer where they informed her that the vehicle was not under recall. the manufacturer was also notified of the failure and referred her to the nhtsa for assistance. the vehicle had yet to be repaired. the failure mileage was approximately 60,000.

The contact owns a 2014 ford focus. the contact stated that when driving forward the vehicle fails to change gears. the vehicle was emitting a cranking/grinding noise when being driven. the contact stated the vehicle is now inoperable due to it no longer being able to go past 1st gear. the transmission failure warning light illuminated. the contact had not taken the vehicle to the dealer. the vehicle had not been repaired. the contact stated that they believed their failure related to nhtsa campaign number: 13v523000 (power train) however their vin was not included. the manufacturer was made aware of the issue. the approximate failure mileage was 68,000.

The contact owns a 2014 ford focus. the contact stated that while stopped in traffic, the contact noticed that another vehicle was coming up from behind when the vehicle began to shudder and failed to accelerate. the vehicle behind was able to stop before crashing into the rear of the contact’s vehicle. the contact stated that the failure had occurred several times before while driving at various speeds. the vehicle failed to shift properly and made a grinding or a revving sound. the contact had taken the vehicle to the dealer who diagnosed that the dual-clutch shield had failed and needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure and informed the contact that the vin was not included in nhtsa campaign number: 13v523000 (power train). the approximate failure mileage was 59,600.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle lost motive power and stalled. the contact stated that the vehicle shuddered, and the transmission was slipping with a grinding sound present while shifting gears. the vehicle was taken to the local dealer who diagnosed that the clutch was faulty and needed to be replaced. the vehicle was not yet repaired. the contact indicated that the clutch was previously replaced but the failure had reoccurred. the manufacturer was notified of the failure but no assistance was offered. the vin was not available. the failure mileage was 20,000.

The contact owns a 2014 ford focus. the contact stated while driving 60 mph, the vehicle started shuddering and the vehicle started decelerating independently. the contact depressed the accelerator pedal several times but the vehicle failed to respond. the warning message "transmission service required" was displayed. the contact veered to the side of the road. the contact turned off the vehicle. the contact stated upon restarting the vehicle, the vehicle was making abnormal sounds and was surging continually. the vehicle was towed to the dealer where the failure was diagnosed as an internal transmission failure. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa. the failure mileage was approximately 131,090.

I was driving from missouri to michigan when my power steering failed. i was unable to operate my vehicle and 95 miles from my destination. my car was towed to preferred ford in grand haven, mi. the problem was diagnosed as a power steering module failure which is unable to be replaced in this model and requires replacement of the entire steering rack. my car gave no indications of any problems and is serviced regularly. my car also has less than 25,000 miles on it.

The contact owns a 2014 ford focus. the contact stated while driving 60 mph, the vehicle inadvertently decelerated. additionally, while depressing the accelerator pedal the vehicle failed to respond. the contact stated that the check engine and transmission warning lights were illuminated. the contact was able to park on the side of the road. the contact stated that an independent mechanic was called out to the location to reset the ecu module to be able to drive to the dealer. the vehicle was taken to the local dealer to be diagnosed. the contact was informed that the pcm needed to be replaced. the vehicle was not yet repaired; however, there was also a pending repair for an unknown recall. the manufacturer had been informed of the failure. the failure mileage was approximately 78,000. the vin was not available.

There is multiple complaints with same make model and year involving shudder transmission. when you stop start or try to accelerate the transmission will stall and jerk at times even causing the vehicle to jerk violently this is a huge concern however after contacting ford themselves they refuse to repair.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the gear shifter ceased in gear and the contact was unable to change gear. additionally, the vehicle jerked while driving. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and advised the contact to file a complaint with nhtsa. the manufacturer informed the contact that the vehicle was over the warranty mileage coverage. the failure mileage was approximately 130,000.

The contact owns a 2014 ford focus. the contact stated while driving 50 mph, the vehicle started shuddering and shaking and failed to shift into the proper gear. the transmission overheating warning light was illuminated. the contact pulled over to the side of the road and turned the vehicle off. the contact waited for several minutes before restarting the vehicle and drove home safely. the vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 32,500.

Car transmission shutters when car accelerates, which creates a danger especially when trying to pull into traffic. cannot have a dealership look at this car without leaving it there for two weeks. generally no warning lights, but abs light will turn on when shuttering is heavy.

Transmission, light comes on and off rpm's race and decline loses power. sometimes won't go into gear. this is a huge safety concern.

May 7th, my car a 2014 ford focus se lost all function of power steering. something else may have happened to the steering as well, because the steering wheel will not turn at all, not even one inch. i've driven cars without power steering and u can still drive them, its just hard to do so. the car was dinging while i was driving, when i looked down at the instrument panel "power steering warning service soon" that went away and this one replaced it "steering warning, service now!!!! after stopping the car and turning it off, the car could not be driven again. it had to towed from its spot. this malfunction is not in the recalls for my car. there was also a clicking noise in the front drivers side wheel area when i would turn a corner. luckily i was in a parking lot and no one was injured. thankfully there was a parking stall straight head because the power steering had locked up and i was unable to turn the wheel. had i been out on the open road, there could've been an extreme tragedy for my family and children and maybe others as well. i would like for y'all to include my car for the ball barring/steering recall, as well as all 2014 ford focuses. when the made and model are typed in to this website and immediate warning pops up saying to stop driving this vehicle due to the steering.

My car is coverd under the extended warranty for tcms and clutch parts resulting in the decision in the powershift class action lawsuit. my tcm has now failed, and ford can not fix the car for up to 6 months, and will make no form of compensation. i don't understand how a car with a known defect like the focus can still be allowed to plague owners like this while ford escapes all responsibility.

The contact owns a 2014 ford focus. the contact stated while his daughter was driving at an unknown speed, the vehicle began to shake and failed to properly shift gears. the contact stated he was unaware of any warning lights were being illuminated. the vehicle was taken to the local dealer and the driver made the service representative aware of the failure. the vehicle was not diagnosed or repaired. the contact stated that two years ago the vehicle was not drivable. the driver towed the vehicle to the local dealer, where it was diagnosed with needing the tcm and the clutch plate to be replaced. the vehicle was repaired but the driver continued to experience the failure. the manufacturer had been informed of the failure. the failure mileage was approximately 1,000.

The contact owns a 2014 ford focus. the contact stated while at the gas station there was a failure with the vehicle shaking and making unknown sounds. the contact also stated that the vehicle was restarted. the contact also stated he had completed the fuel system recall and had the engine replaced; however, the failure reoccurred. the vehicle would stall and had to be restarted. there were no warning lights illuminated. the vehicle was taken to the local dealer and diagnosed with fuel system failure. the manufacturer was notified of the failure. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline). the approximate failure mileage was 100,000. the components and systems that failed are my engine and gas tank, they both are available for inspection upon request. my safety was put at risk, approximately two minutes before my vehicle slowed down enough to stop my brakes wouldn’t work. yes i have called the dealership and the problems that the representative listed explaining a recall; is what i have been experiencing with my vehicle. yes, 6/15/2022 the day after my engine failed my car was diagnosed by all 4 u auto and he confirmed that the engine had blown and along with the gasoline tank both needed replacements. no, there were no warning lamps nor messages prompting alerts of my vehicle. there were several symptoms of the problem prior to the failure that occurred before and after the ford recall; 18s32. i completed the recall fuel tank deformation 1/3/2019. i am still experiencing issues with my gas tank, which are listed on the official ford website. i can only pump approximately 80 miles worth of gas or 1/4 full worth of gas. if i pump anymore the vehicle will stall and require for me to restart it multiple times 2 - 10, the more i “over pump” the more i will have to restart and longer it will stall. during pumping even 1/4 worth of gas my entire vehicle will shake and make a loud sound, and with re cranking causing engine malfunction. the website mentions; “owners are advised to maintain at least a half tank of fuel until their vehicle is serviced for this issue.” although i can only pump 1/4 full worth of gas at a time. another issue is i cannot leave the vehicle idle over 5 minutes, even when in traffic if i do not keep driving up 6 inches every five minutes it will turn off. this problem has negatively affected my battery, on a few occasions leaving the vehicle idle has caused my battery to need to be recharged and replaced. lastly the vehicle does exactly what the recall mentions; “inaccurate fuel gauge readings”. while pumping gas the mileage on the dashboard sometimes does not increase. i am requesting an entirely new vehicle replacement, or at least a new motor engine, gasoline tank, catalytic converter and battery. i believe the malfunctioning of these products were due to the recall 18s32, which caused stalling and repeated re cranking of my vehicle.

The components and systems that failed are my engine and gas tank, they both are available for inspection upon request. my safety was put at risk, approximately two minutes before my vehicle slowed down enough to stop my brakes wouldn't work. yes i have called the dealership and the problems that the representative listed explaining a recall; is what i have been experiencing with my vehicle. yes, 6/15/2022 the day after my engine failed my car was diagnosed by all 4 u auto and he confirmed that the engine had blown and along with the gasoline tank both needed replacements. no, there were no warning lamps nor messages prompting alerts of my vehicle. there were several symptoms of the problem prior to the failure that occurred before and after the ford recall; 18s32. i completed the recall fuel tank deformation 1/3/2019. i am still experiencing issues with my gas tank, which are listed on the official ford website. i can only pump approximately 80 miles worth of gas or 1/4 full worth of gas. if i pump anymore the vehicle will stall and require for me to restart it multiple times 2 - 10, the more i "over pump" the more i will have to restart and longer it will stall. during pumping even 1/4 worth of gas my entire vehicle will shake and make a loud sound, and with re cranking causing engine malfunction. the website mentions; "owners are advised to maintain at least a half tank of fuel until their vehicle is serviced for this issue." although i can only pump 1/4 full worth of gas at a time. another issue is i cannot leave the vehicle idle over 5 minutes, even when in traffic if i do not keep driving up 6 inches every five minutes it will turn off. this problem has negatively affected my battery, on a few occasions leaving the vehicle idle has caused my battery to need to be recharged and replaced. lastly the vehicle does exactly what the recall mentions; "inaccurate fuel gauge readings". while pumping gas the mileage on the dashboard sometimes does not increase.

I have a big problem with my transmission, when parking the car, i can't reverse and sometimes the gear doesn't enter

A degraded or detached bushing connecting the transmission and shifter cable may prevent proper gear shifting, and the vehicle may also roll after being put into ‘park’ position; either scenario can increase the risk of crash or injury.

The transmission will slip at times especially when accelerating. it’s dangerous when pulling into traffic. also the transmission overheats the transmission is known to slip and go out. the warning light for transmission overheating comes on.

The contact owns a 2014 ford focus. the contact stated while driving approximately 20 mph, the vehicle downshifted and inadvertently accelerated. the check engine warning light was illuminated. the dealer was contacted by phone and notified of the failure. the vehicle was diagnosed by an independent mechanic with a control module failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 72,000.

I was parked and it was the first hot day and my car turned off then cut back on after an hour, it did that for the next two days which lead me to tow i.t back home. an auto shop said that my car needed a new pcm . when the car is about to stop it says transmission not in park n no light are on

There is a problem with the clutch slipping

My 2014 ford focus is having issues with the clutch and powertrain. this is the same issue that the powershift transmission lawsuit describes here ( http://fordtransmissionsettlement.com/ ). i had problems with this before 100,000 miles and after 100,000 miles. currently, it needs another clutch and the total price quoted by future ford of clovis, ca is $2,355. i feel it is ridiculous that ford and their dealers are making profit off of products that they put out for sale. the ford rep said that since the car has over 113,000 miles, that it is over the 100,000 limit and there is no assistance available. this is very frustrating and is something that i cannot afford. any help you can offer would be appreciated. the vin is 1fadp3k29el238082.

The contact owns a 2014 ford focus. the contact stated while driving 20 mph, the vehicle started to shudder. the contact stated that the check engine warning light was illuminated. the contact took the vehicle to an independent mechanic and the contact was informed that the transmission sensor needed to be replaced. the vehicle was not diagnosed or repaired. a dealer was not contacted. upon investigation, the contact associated the failure with nhtsa campaign number: 13v523000 (power train) however, the vin was not included. the manufacturer had been informed of the failure. the failure mileage was approximately 77,000. consumer purchased the car in july 2020, an was not notified of any recalls when car was purchased. consumer was not notified of any recalls when car was purchased.

Transmission fault. shuddering, entered highway and vehicle became unresponsive. sat in highway lane with ems flashing lights to keep me from being killed.

I took car the get it service at ford dealer in nov 15 2021 after many months and many car dealers refusing or not having time to look at car and a few stalls. this being the second ford focus same year and same problems that left us with bills that ford corp refused to honor. have names off peole but will leave it out. the advisor whom i was given and appt was made for transmission testing ford said that iif i had it tested they would cover cost due to no parts to fix it due to shortages and backorders. the advisisor refused to have it tested since she said she tells all customers not to have them inspected i asked her what would be beneficial to that she got upset and limited any questions. i reported issue bt service manger was gone for the day at 230pm. the latches and valves for tank deformations had not been started yet. next morning after a messege and assurance issues would be dealt and advisor had said she would not deal with me service manger tried to bully me into staying quiet. he said he would make sure advisor would help she didnt and very short time to do work which the fuel readings were worse then before. shop foreman gave me his word that he woukd get transmission to be tested to keep agreement which he didn't follow thru after several messages and calls. and after car began to stall. zero help from service dept. ford corp makes excuses never one solution to get it seen. said i had to pay to have it seen. zero help with dealers that refused to do recall and ford corp work. after over 200 days and after reaching to owner of dealership that promised to make it right but service manger refused to follow thru and after he told me to move on and go elsewhere. i got another dealer to check it but they only wanted the most expensive non covered work so i would have to say so. not the top issue car went in. after 4 days and after ford corp again making promises with worker not involved at all. so far 3500 bill ford wants time but said no

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. the check engine warning light was illuminated. over the years, the contact had taken the vehicle to the dealer for multiple repairs; however, the failure persisted. the contact was informed that the transmission control module was the cause of the failure. the dealer then informed her that parts were on back order and that due to a limited amount of parts available, the transmission control module might never become available. the manufacturer was notified of the failure and the contact was given a case number. the manufacturer offered no further assistance. the vehicle was not repaired. the failure mileage was unknown.

On 3/18/22 while driving on i-95 in stop and go traffic the the car shuddered, shook, lurched, lunged from a compete stop and the rpm needle was going crazy. then an emergency message came on my dashboard telling me the transmission was overheating and to pull over immediately in a safe area. i had the car towed from a shopping area parking lot to apple ford in columbia maryland. they had it for two weeks, told me they road tested it and found nothing wrong. meanwhile i researched and found reports all over the internet about these faulty powertrain transmissions and tcm's ford knew about from 2014 on in those cars that they rolled out anyway. when told them what i found, out after two weeks they said they couldn't replicate the problem and come get the car off their lot. i said they had to drive the car in high traffic and they'd see, but but they were done. they were rude and dismissive. i previously reported this to you in complaint #1147296. i picked up the car and because i'm retired don't drive much it wasn't until stuck in another rolling backup on i-95 on 5-26-22 it did it again. i managed to make it home and the next day took it to aamco in laurel, md. they confirmed an internal failure in the dual clutch, actuators and tcm module. the exact problem that's going on with all these ford focuses nationwide. total cost of repairs $3,626.61 and a 4-8 week wait for parts.

The contact owns a 2014 ford focus. the contact stated while driving 60 mph, the vehicle started to decelerate independently. the contact stated there was no warning light illuminated. the contact continued driving to his residence while experiencing the failure. the contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. the vehicle was repaired but continued to experience the failure. the manufacturer had not been informed of the failure. the failure mileage was approximately 25,000.

The contact owns a 2014 ford focus. the contact stated while driving 80 mph, the vehicle inadvertently lost motive power and stalled. there was no warning light illuminated. the contact was able to pull to the side of the roadway. the contact was able to restart the vehicle after an hour. the contact continued driving. the vehicle was taken to the dealer where it was diagnosed however, no issues were found. the contact received notification of nhtsa campaign number: 19v515000 (fuel system, gasoline). the vehicle was taken to the dealer who informed the contact that they could not complete the recall repair as an unknown case was closed. the contact stated that the recall repair was not completed. the contact stated that the failure had been reoccurring while driving. the manufacturer was notified of the failure and a case was opened. the manufacturer referred the contact to the nhtsa. the vehicle was not repaired. the failure mileage was approximately 16,000.

The "automatic" transmission jerks you forward as it switches gears. makes the car slow down rapidly and jerks itself into gear which could cause a driver behind to rear end you. if this were to happen on the freeway, a major accident could occur. problems diagnosed by transmission shop is actuator motors needing replacement along with the tcm. no one with any official capacity has inspected the car but this can be accomplished. an engine light came on after the transmission failed. just purchased this car on april 5, 2022. within one week of purchase this problem began. this car is available for inspection upon request.

The contact owns a 2014 ford focus. the contact stated while driving approximately 10 mph, after coming to a stop, the vehicle started jerking and sputtering. the contact stated that she thought the vehicle was going to lose motive power however, the vehicle remained running. the contact stated that no warning lights were illuminated. the vehicle was not taken to be diagnosed nor repaired. the contact stated that the vehicle had been repaired under an unknown recall 2 years ago for the fuel injection or fuel tank. the contact stated that recently while driving, the check engine warning light illuminated and the vehicle was sputtering. the contact stated that she had to depress the accelerator pedal for the vehicle to remain running. the vehicle was taken to an auto zone to be diagnosed. the dtc reading stated power train system and reprogram transmission control module. the auto zone employee advised her to contact a ford dealer. the dealer was not contacted. the manufacturer was not made aware of the failure. the approximate failure mileage was 50,000.

On june 27,2022 i was running errands w my car. after filling the tank w fuel my car would not go into gear! i had a hard time getting it to go into drive then it finally started to move. the car was shaking and shuttering when i tried to accelerate. the car would not shift gears and was reved very high. it would start to drive then it wouldn’t kick into gear and was jerking all over the road. i was able to get home and call a ford dealership. the service department said that it was probably the transmission however they couldn’t diagnose it until the end of august! i started googling issues w ford 2014 transmission which is when i found out about the class action lawsuit and issues with the faulty transmission. apparently ford had installed these transmission knowing that they were faulty and could cause issues while driving. rather than issuing a recall and noticing customers of these hazardous issues they instead extended the warranty to 10 years or 100,000 miles. my cars vin number is part of the cars that were installed w faulty transmissions however ford has so many service issues my car cannot be diagnosed for at least a month and i was told that the part is on back order and will take several months to replace. i am now making payments on a car that will be out of commission for months. had ford issued a recall i would have been able to replace this part before this issues happened and would not have lost control of the car while driving! ford did not notify me of the issue and even when i called to explain what was going on the did not tell me of the lawsuit or the extended warranty. had i not been off that day and running errand around the neighborhood i typically drive the highway 40+ miles to work. if i would have lost control of the car on the highway rather than a side street i would have almost certainly had an accident and possibly lost my life !

The transmission shakes violently at take off and while driving it accelerates and acts as if the transmission is slipping. it has gotten worse since i bought it. the shimmy at start up was brought to the attention of the dealership at the time of purchase but i was told there was nothing wrong it was just a common thing with this transmission. the message center says transmission fault and the dealer says it is a covered problem tcm but the part is not available due to being back ordered. it has been parked fir 5 weeks and have been told to expect a year before the part is available

The contact owns a 2014 ford focus. the contact received notification of nhtsa campaign number: 13v523000 (power train). the contact took the vehicle to local dealer and had the recall repair completed. the contact stated that two years after the recall repair, while driving at an undisclosed speed speed, the vehicle independently shifted into neutral(n). the contact stated that the transmission was hot and a message to “pull over” was displayed. the contact was able to park on the side of the road for 15 minutes and then continued driving to her destination. the contact took the vehicle back to the local dealer, where it was diagnosed with needing the clutch plates and an unknown sensor to be replaced. the vehicle was repaired but experience the failure two years after the second repair. the contact took the vehicle a third time to the local dealer, where it was diagnosed with needing the sensor to be reset. the vehicle was repaired but continued to experience the failure. the contact took the vehicle back to the dealer, where it was diagnosed with needing an unknown sensor replaced. the vehicle was repaired but continued to experience the failure 15-minutes after the repair. the contact continued to drive to her residence. the contact called the local dealer and made them aware of the failure. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 55,000.

Transmission service failure comes on car runs like it is going 90 miles when it's just going at 25 and the car only has 30,000 miles. the system doesn't bring any codes of what's wrong with it and it keeps on doing it. it goes away and it comes back on and acts the same way all over again

I purchased this vehicle in march, 2022 knowing it had been bought back by ford from the original owner under the lemon law because of repeated issues of balky transmission performance or no drive and time out of service. i purchased this car from the second owner in georgia. according to the ford service documents obtained with the vehicle, several major repairs were performed. the vehicle performed well the time of purchase. i had confidence that ford motor company had corrected the original defects.now, 4 months after purchase, the transmission control module failed, resulting in a no drive/no start condition, two tow truck calls to remove the vehicle from precarious traffic situations adjacent to busy major highways. the ford service writer indicates that while my vehicle is covered under ford 's extended powertrain warranty as a result of the class action lawsuit concerning the dps6 transmission, the current tcm replacement parts backlog is 45,000, with vehicles out of service sitting at my dealer since february, 2022. there is no question that ford dodged the bullet by skillfully avoid a full recall to replace these failed dps6 transmissions. what good is an extended warranty if no replacement parts are available??

Bought this car in may 2022. after about 2 weeks the car was slipping gears and would not reverse in some cases. had it diagnosed by the ford dealership and was told it needed a new tcm. after a few months we managed to get the part ourselves and replace it. now the car is shifting roughly and says complete transmission failure but will still drive. i cannot believe ford didn't recall the part, but rather issued an extended warranty on a part that is otherwise impossible to get ahold of.

Put car in gear and upon take off the car shudders and shakes and then loses power and doesn't shift into higher gears. it's like it slips into neutral and will not go into reverse and the car has 90,000 miles on it and i am the second owner. it belonged to my mom who passed away 2 years ago. she had the same issues with the transmission. i called a ford dealership and they told me to drive it like i stole it to help with the shudder and shifting issues, instead of trying to help resolve the issues. has almost caused me to get re- ended several times and twice but emergency vehicles on a two lane road because of the shifting issues and loss of power. ford needs to recall and fix the transmission issues before it gets someone killed.

2014 ford focus. consumer writes in regard to transmission issues. the consumer stated the tcm malfunctioned and could not be replaced. the consumer stated the manufacturer exceeded a reasonable amount of time completing the warranty repair.

The contact's son owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle shuddered. the vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 84,317.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration with the check engine warning light illuminated. additionally, the gear shifter intermittently failed to shift to the intended gear. the vehicle was taken to an independent mechanic who replaced the actuator fork shift; however, the failure recurred. the vehicle was taken back to the mechanic, who diagnosed that the transmission clutch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that customer satisfaction campaign number: 19n08 (transmission clutch) had expired. the failure mileage was approximately 93,000.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power. the vehicle was able to be restarted. the vehicle was taken to the dealer where it was diagnosed that the canister purge valve needed to be replaced. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure and a case was opened. the manufacturer advised the contact to file a complaint with the nhtsa. the failure mileage was approximately 120,000.

My daughter opened the passenger side rear door. when she pulled it shut it would not catch. because the door would not shut the door ajar warning is staying on. we were out so i had to drive it home and it came open. so we tied it with a rope. i'm taking it to a dealership tomorrow.

Transmission control module failed after i got gas. part is under recall by ford. ford does not have the part. 6-8 month wait. i need my car so i had to purchase a used part. cost of part $486. then i had to pay for labor. ford charges $580 to install and program used part. i could not afford this. i had to pay another mechanic to install. currently waiting for repair and paying for a rental car. it’s been 2 weeks.

My car kept stalling with service engine soon light. took it to a ford dealer and had a recall for the tcm. upon them doing a diagnostic on them they stated i also needed a clutch on it but because i was just a little bit over mileage it was not covered under warranty. i never received a notice in the mail for the recall or i would of definitely took my car knowing that it in the transmission. i feel this is unfair to those whom have experienced this and there should be an extended warranty on this particular part.

When pulling into a parking space a few weeks ago all of the sudden my steering became extremely difficult, and an error code came up on the dash. i turned the car off, waited a few minutes, then turned it back on and everything was normal again. then a week later while pulling out of my driveway it happened again. i pulled back in and shut the car off again, waited a few moments, turned it back on and it was normal again. the following monday i took it to crouse ford in taneytown, md to have it evaluated. the service dept determined that the power steering electric rack and pinion assembly needs to be replaced. my car is a 2014 and has just under 67,000. this is not normal wear and tear, and this is definitely a safety hazard as it is extremely difficult to control the car, and there is no warning when it happens. i am very lucky the problem happened to occur while driving very slowly in a relatively safe place with no pedestrians or other vehicles in vicinity. the fact that it is a common problem in this make and model (well documented online) and has not yet been validated as a safety recall is unacceptable. this is a dangerous situation that could cause injury or death.

The transmission started not accelerating and i lost reverse then said my transmission was over heating

Transmission jerks and i think this is caused by fuel system cars got p1450 code unable to bleed fuel tank vacum this code was in the system august 24/2021 this vehicle has all the symptoms of a recall on these cars of recall 18s32 but this cars vin does not show up and it has been a problem since 62000 miles

Cars check engine light comes on sporadically and the engine runs rough and cut off in traffic and transmisson jerks

I was at stop light. when i accelerated the car jerked then went into gear. it was fine until i had to stop and go again. then an engine light came on. then it said the trans is to hot, pull over safely. then it said to wait 5 minutes to let it cool down. now i have to find a way to get it to a shop and try and repair it. it's a 2014 ford focus with 70.000 miles

01/08/2019- vehicle was checked for fuel tank deformation (18s32) vehicle mileage 65,162 the technician comments read as follows (check dtcs, check for available pcm software update, no available software update, no parts replaced) 07/26/2022- vehicle was brought to billy howell ford lincoln dealership for a permanant emmissions code po442. ford corporate arranged the diagnostic appointment. the technician comments read as follows (checked dtc's. found multiple dtc's set in various modules. po442 is only fault set in pcm. checked oasis, no relevant information found. performed evap system test, passed. performed evap purge and seal test, passed. connected smoke machine to test for leaks. evap smoke machine measured a leak of approxamitely .040", near acceptable range. visual inspection during evap leak test, found smoke emitting from vapor canister fresh air vent tube, indicating evap vapor canister vent leakage. recommend replacing evap vapor canister and retesting. 07/30/2022- i took vehicle to have the evap vapor canister replaced mechanic noticed that the fuel tank was slightly deformed. i drove the vehicle approxamitely 120 miles so the pcm would cycle and clear the permanent code . fuel guage was on empty w/light on. i stopped at gas station i put 26 dollars of e-85 in vehicle. when i returned to car the fuel gauge was reading full dte 418 miles. the gauge was reading innacurate. i drove the car about 40 miles before it stalled and it would not start. i waited a few minutes and tried to start the vehicle and it started . iimmediately drove home and parked it in the garage. all of these symptoms point to the recall (18s32) billy howell ford say's my recall was already completed and i cant recall it again. the vehicle has never received a pcm reprogramming for the fuel tank (19s22) ford was supposed to reprogram the pcm software back in 01/08/2019 when they checked for the tank deformation . withouty the software update and necessary repairs. its a risk.

The contact owns a 2014 ford focus. the contact stated that she was unable to start the vehicle. the contact stated that the parking aid malfunction warning message was displayed. the vehicle was not drivable. the contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 50,700.

I recently purchased the vehicle second-hand with 57,000 miles on it. six weeks later, while driving the engine light came on and the car would not accelerate properly- it hesitated severely and would not shift itself into higher gears. the local ford dealer diagnosed the problem as a transmission control module failure and informed me this is a known manufacturer defect covered by warranty. however, the part is back ordered 18+months. a car with a safety defect identified by the nhtsa, litigated in court, and unable to be repaired due to unavailability of parts should not be allowed to be sold. the ford customer satisfaction program provided no assistance to resolve the problem. the car is un-driveable and repairs cannot be made because the part is back ordered. the 2014 ford focus is a dangerous car that should not be bought, sold, or driven.

The contact owns a 2014 ford focus. the contact stated while driving approximately 45 mph, the vehicle felt as if it had shifted to a lower gear and then to neutral. the contact stated that she depressed the accelerator pedal and the engine revved; however, the vehicle did not respond. the contact stated that the vehicle would slip back into gear independently. additionally, the contact stated that when placing the vehicle in reverse, the vehicle would stall causing her to have to shift the vehicle into park and restart the vehicle. the vehicle would drive normally after a restart. the contact stated that the check engine warning light was illuminated. the contact stated that the failure became recurring and eventually the vehicle would not start. the contact had the vehicle towed to a dealer who diagnosed that the transmission control module needed to be replaced. the dealer informed the contact that the part was on backorder and the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 80,000.

One day when i went to go fill my 2014 ford focus up, my car started and stalled randomly. i could not get my car to turn back on. after a few tries, it finally came on. this issue would go on for two weeks every time i filled up my car. if my car only gets $10 in it, its fine though. only happens when i fill it up. then my car gas gauge started acting funny and will fluctuate between empty and full while driving. i can't tell how much gas i have in my vehicle. then my husband, who so happens to be a mechanic, took a look and noticed my fuel tank is now caved in and is deformed. there is a problem with my cpv which has now affected my fuel tank. upon further investigation, i did see where there was a recall about the power train quite a few years ago and then not long after, another recall about the cpv failing and causing stalling, not accurate gas gauges, and deformed gas tanks. i called my local ford dealership about this. when i typed in my vin the only active recall was the door latch system. which means it was either fixed in the past or for some reason my vehicle wasn't recalled when it should have been. my ford dealership said there was no current or past recalls on my specific vin and were refusing to fix my car. i feel like it is unfair my car was affected by a recall but i can't get it fixed just because my vin says my car wasn't affected. it definitely was. i am a poor college student just trying to make a life of myself. i will soon have no car, unless my husband finds a way to fix it without spending an arm and a leg. thanks for listening and please help me. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

When ford looked at my car during a recall for the locks i informed them of some problems i noted and they informed me that there were several reports with ford focus's concerning the clutch and the transmission control module. they said there were no known recalls regarding it. however my car once the rpm hits below a certain point like going to a stop light or going speeds below 35 the car starts to either drag when i accelerate or outright refuse to accelerate. this has happened on several frightening occasions on my way to and from work and almost caused an accident because of the drag. there were no lights or indications that there is a problem with the car.

The contact owns a 2014 ford focus. the contact stated while driving at 35-40 mph, the suspension of the vehicle started shuddering. the contact veered to the side of the road and inspected the tires but could not determine the cause of the failure. the contact stated that the failure reoccurred increasingly while driving. the vehicle was taken to the local dealer where the transmission clutch was replaced. however, the failure reoccurred while driving. the contact became aware of ford customer satisfaction program campaign number: 14m02. the vehicle was taken to the dealer for taken to the dealer where it was diagnosed that the transmission control module (tcm) needed to be replaced and reprogramed, and the transmission position sensor and the transmission clutch needed to be replaced. however, the manufacturer declined to cover the transmission clutch replacement. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to nhtsa. the failure mileage was approximately 100,000.

The contact owns a 2014 ford focus. the contact stated that the steering wheel was loose. there were no warning lights illuminated. the local dealer was contacted but the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure but provided no assistance. the failure mileage was approximately 85,000. the vin was not available.

The steering gear assembly fails making a grinding noise. is an internal issue and is not covered by recall 14s18. arms are intact but steering assembly failed internally. can feel gritty vibration from concerned part as i turn wheel

The vehicle suddenly lost power while driving and was unable to be shifted out of first gear. this happened while on a main road and thankfully i was not hit when this occurred. when the vehicle was put in reverse, it goes into neutral and revs the engine instead of engaging the gear. the check engine light is on, was on for two days prior to this incident. since this incident the car has been unusable. i called many different ford dealerships and only one would see my car since they all "have too many cars" waiting for the same repair. when i took my car into the dealership today (via towing, as they instructed), they did not even inspect it, and simply told me to have it towed back home. i believe this to be an egregious safety hazard that, despite the extended warranty, is in no way being actually fixed. if nowhere will take my car to repair it then am i expected to just keep driving a broken, unsafe vehicle?

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. the contact also mentioned that the vehicle would fail to accelerate upon depression of the accelerator pedal. the contact had taken the vehicle to a dealer and was informed that the clutch actuator was defective and needed to be replaced. the contact was also informed that the vehicle was not included in nhtsa campaign number: 19v515000 (fuel system, gasoline) and was given an estimate for the repair. the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 65,000.

The contact owns a 2014 ford focus. the contact stated that while attempting to accelerate, the vehicle shuddered and hesitated before accelerating. there were no warning lights illuminated. the contact took the vehicle to the dealer who replaced the clutch; however, the failure persisted. the contact had the clutch replaced twice and was informed that the clutch needed to be replaced a third time. the manufacturer was made aware of the failure. the approximate failure mileage was 25,000.

While driving down the road i went to accelerate and the vehicle revved up but didn't accelerate at all so i parked my vehicle and when i tried to move it again i had to back up yet i had no reverse all of a sudden. i limped it to my dealership and they told me that my clutch went out but it's an automatic so i didn't understand that, i had to get a new transmission and ever since it hasn't shifted smoothly and not even 50000 miles later i'm having the same problems only it's not under warranty and i can't afford a new transmission or a new car. i know that's my problem but what if i had been turning into traffic and it slipped? i would be at fault for an accident that wasn't my fault, it was a crappy transmission that failed and could have cost me my life, my son's life, or whoever i would have collided with's life. i just want to make sure no one else has the same false hope of merging into traffic and instead causes an accident.

The contact owns a 2014 ford focus. the contact stated while driving approximately 20 mph, the vehicle lost motive power and stalled. the contact stated that the stalling also occurred after refueling. the contact stated the check engine warning light was illuminated. the contact also stated that the fuel gauge was not accurate. the contact had taken the vehicle to a dealer but the vehicle was not diagnosed; however, the dealer stated that the failure could be related to the fuel tank and the fuel tank might need to be replaced. the contact researched online and related the failure to nhtsa campaign number: 14v525000 (fuel system, gasoline). the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 106,000.

Transmission has failed. it’s available for inspection. car wouldn’t drive up an incline. the problem has been reproduced at 2 mechanics. in the first 2 years of owning the car i had taken it to 2 ford companies and the dealership that it was bought from. jerking, slowing down between 15-25 miles, car wouldn’t start the first time after turning the key, when opening the door i heard noise coming from under the hood, the radio would turn on when opening the door.

August 19th 2022 car violently jerked and check engine light came on i then pulled into parking lot. stopped car and let cool off. after starting carbi put in reverse reverse gear would not engage. i was able to pull out of parking spot going forward. the 4 miles left to my house. the car transmission would loose all power and motor would rev up. then tires would chirp and jerk would shudder and jerk then go into gear this was at light turned green. i almost completely stalled in busy intersection transmission would not engage. ford has a field service action for the issue. parts are backordered and months before they will repair or a diagnos issues

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the steering wheel became slightly difficult to turn. the following day after starting the vehicle the steering fault message was displayed and the steering wheel was extremely difficult to turn in either direction. the cause of the failure was not yet determined. the manufacturer and local dealer were notified of the failure but no assistance was offered. the contact was informed that the vehicle was not included in the nhtsa campaign number: 14v514000 (steering). the contact stated that the vehicle had experienced the failure stated in the recall. the failure mileage was 76,000.

My drivers side door will not latch shut. it is not safe to drive.

Took my vehicle to a dealership for tcm work they could not see anything wrong with it even though i had the check engine light on for it and read the code and it said it was the tcm. took it to the dealership again they said they replaced it but my vehicle is still having the same exact issue intermittently as always. i have been stranded once as it failed just after they said they “fixed my car. i didn’t even make it home at least the dealership towed my vehicle again saw nothing wrong with it then said there was a wire that was cut. (that was not there before at this point they were doing things and just wanted money) in the long run they said they fixed everything but my car is still having the stalling of tcm modual part failing and going to neutral. i’ve had almost multiple car accidents with the tcm going out at stop and go lights, and stop signs. ford needs to fix this issue in all vehicles before someone gets hurt or worse.

After the engine light had been on for about a day and before i remembered to get it looked at, an alarm indicating "transmission fault" suddenly came on when i was in the middle of an intersection and the car completely stopped moving and wouldn't accelerate. other cars went around me, but i was stuck there until i was able to restart the engine and try again and pull over. if another driver had not been paying attention, it could have caused an accident. this occurred at a four way stop, but on a busier street it might have been worse. we were able to get it driving again after restarting, and the independent mechanic diagnosed it with multiple error codes from the transmission control module. they reset the error codes to get it out of second gear and advised us that the tcm would need to be replaced soon. when reaching out to multiple ford dealers and customer support representatives, we were told that though the tcm issues were under extended warrenty the replacement tcm part are backordered and we were offered no guidance on when parts would arrive and were told others had been waiting for months, so we have no recourse to fix the faulty system and were offered no compensation or assistance in the meantime. it has so far been about 6 weeks since the incident and have no updates. as a family with one car, this leaves us unable to trust that our only vehicle and we have needed to rent cars at great expense for longer trips.

The contact owns a 2014 ford focus. the contact stated that while operating the vehicle, the transmission shifter failed to shift to park(p). the contact stated that the vehicle started to roll away. upon inspection, it was discovered that the transmission shifter cable located under the hood had malfunctioned. the contact stated that a friend was able to manually shift the transmission to the park, preventing the vehicle from rolling away. the vehicle was later towed to the local dealer who confirmed that the shift cable bushing was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in nhtsa campaign number. 22v413000 (power train). the contact indicated that the vehicle had experienced the failure listed in the recall. the failure mileage was 95,000. the vin was not provided.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle shuddered. additionally, the gear shifter intermittently failed to shift to the intended gear. the vehicle was taken to the dealer where it was diagnosed with a faulty automatic clutch. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 59,000. the vin was unavailable.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle would independently downshift with the check engine warning light illuminated. the vehicle was taken to the dealer and the contact was informed that the transmission needed to be replaced. the manufacturer had been notified of the failure and referred to contact to the nhtsa hotline. the vehicle was not repaired. the failure mileage was approximately 107,000.

The contact owns a 2014 ford focus. the contact stated while driving from a complete stop, the accelerator pedal was depressed but the vehicle hesitated to respond and jerked. there was no warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch had failed and the failure was associated to an unknown recall. the vehicle was taken to the dealer who informed the contact that the recall repair could not be completed unless the transmission had completely failed. however, the failure persisted and caused the vehicle to roll backwards while driving uphill. the vehicle was taken to a second dealer, hiawatha ford (1812 oregon st, hiawatha, ks 66434), who informed the contact that the recall repair could not be performed as the recall had already expired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline. the failure mileage was approximately 34,000.

The transmission continues to fail by losing power, jerking, gears slipping and the dual clutch shakes the car in low gear. the car has been in the ford shop in fayetteville, ga on numerous occasions for the transmission. more than one time the shop said there was not any problem at all. we explained the car i’d unsafe because the transmission shutters and jerks. the car was also at mcdonough ford and they said the same thing - there is not any thing wrong with the car. before the transmission issues ford replaced the fuel tank and fuel injectors. now, the transmission failed the car will not go into any gear.

The contact owns a 2014 ford focus. the contact stated that the check engine and transmission overheating warning lights were illuminated on the instrument panel. the vehicle was diagnosed by an independent mechanic and the contact was informed that the vehicle had experienced transmission failure; however, the contact was informed that it was okay to keep driving the vehicle. on another occasion while the contact was at a stop light, the vehicle would not accelerate. the contact stated that the vehicle lost motive power and stalled. the vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. the dealer also stated that the vin was not under recall. the manufacturer was contacted and the contact was informed that the vehicle was over the mileage for extended warranty coverage. the failure mileage was 107,000.

The canister purge valve is stuck open causing a vacuum inside the fuel tank. fuel tank is currently deformed because of the vacuum. this issue has lead to a recall in other year models of the ford focus (2012 & 2017) but not the 2014 ford focus.

The contact owns a 2014 ford fusion. the contact stated that while driving at an undisclosed speed, the steering wheel failed and became inoperable and felt loose. no warning lights were illuminated. the vehicle was then taken to the dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was repaired. the manufacturer was notified of the failure and the contact was transferred to the nhtsa hotline. the failure mileage was approximately 41,004.

The contact owns a 2014 ford focus. the contact stated while driving 40 mph, the accelerator pedal was depressed and the vehicle began to shudder. the check engine warning light was illuminated. the vehicle was taken to a transmission specialist where it was diagnosed that the transmission control module (tcm) had failed. the tcm was flushed. however, the failure persisted. the transmission specialist diagnosed that the module needed to be replaced. the contact referenced ford customer satisfaction program number:14m02. an unknown dealer was notified of the failure. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the dealer. a case was opened. the failure mileage was approximately 38,232.

The contact's daughter owns a 2014 ford focus. the contact stated that the transmission warning light was illuminated. the vehicle was taken to a dealer and the contact was informed that there was a defect inside the transmission. the contact was then informed that the part to repair the transmission was on backorder. the manufacturer was notified of the failure and provided a case number. the contact was then referred to the nhtsa hotline for assistance. the vehicle was not repaired. the failure mileage was approximately 70,000. the vin was unavailable.

The contact owns a 2014 ford focus. the contact stated that the clutch was slipping. while driving at various speeds, the vehicle stalled with the check engine warning light illuminated and flashing on and off. the vehicle was taken to the local dealer however, the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 82,000. the vin was not available.

The contact owns a 2014 ford focus. the contact stated while driving from a complete stop, the message "transmission fault" was displayed. the contact veered to the side of the road. the contact was able to continue driving; however, the failure reoccurred. the contact stated that the vehicle would surge while braking or accelerating. additionally, the contact stated that the vehicle would hesitate to respond while depressing the accelerator pedal. the vehicle was taken to the dealer where it was diagnosed that the transmission control module (tcm) had failed and the failure was associated with ford customer satisfaction program campaign number: 14m02. however, the parts were not available. the vehicle was not repaired. the manufacturer was notified of the failure and confirmed that the part to repair the vehicle was not available. the failure mileage was approximately 92,000.

The car was having problems shifting and the check engine light came on. took car to independent mechanic and they discovered the transmission control module needs to be replaced, but not able to get one. told there is a 50,000 on a waiting list to get one. went to trade car in at ford dealership towards a new ford and they will give $100 for our 2014 focus with the tcm problem.

The contact owns a 2014 ford focus. the contact received notification of nhtsa campaign number: 13v523000 (power train) however, the part to do the recall repair was unavailable. the contact stated that after coming to a complete stop, the vehicle would intermittently jolted forward upon depression of the accelerator pedal with the transmission warning light illuminated. the dealer was initially notified about the recall and confirmed that parts would not be available for months. the contact then took the vehicle to another dealer where and left the vehicle in their possession. the contact was then informed that the manufacturer had instructed the dealer to order the parts then closed the recall. the contact was informed to pick up the vehicle despite the recall not being serviced; the recall was removed from the vin. the manufacturer had not been notified of the issue. the failure mileage was unknown.

The contact owns a 2014 ford focus. the contact stated while driving 70 mph, the vehicle began to decelerate. the contact stated no warning light was illuminated. the contact was able to park on the side of the roadway. the vehicle failed to restart. the vehicle was towed to a nearby gas station, even though the fuel gauge indicated that there was fuel in the tank. the contact stated that he added 9 gallons of fuel and the vehicle restarted. the contact stated that he had experienced the failure 6 times. the contact took the vehicle to an independent mechanic and they associated the failure with nhtsa campaign number: 18v735000 (fuel system, gasoline). the vehicle was not repaired. the contact took the vehicle to a local dealer and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 123,000.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle would jerk, shudder or hesitate while depressing the accelerator pedal. the contact also stated that the check engine warning light illuminated and the transmission service message was displayed. the vehicle was initially taken to an independent mechanic who diagnosed the vehicle with transmission failure and referred him to a dealer for assistance. the dealer was also notified of the failure and provided an estimate for the repair. the manufacturer was notified of the failure and informed him that the vin was not under recall. the contact was referred to the nhtsa hotline for assistance. the vehicle was not repaired. the failure mileage was unknown.

I purchased my 2014 ford focus in 2018. i drove it very little between 2020-2021 due to covid and being furloughed. once back to regular driving the car was shuttering and in july 2022 the clutch and tcm failed. at first the dealer denied it had anything to do with the transmission or settlement from ford. i had to file an intent to arbitrate just to get it fixed under the warranty. the tcm was on on indefinite back order and i was told it could be up to a year. i filed for arbitration trying to get a repurchase using the magnuson moss the federal emission and design defect, and the consumer fraud act. i was denied because of the class action lawsuit. ford refuses to honor their own warranty and the federal warranty because of this lawsuit. the suit was filed prior to my purchasing the vehicle as was the opt out. i am not involved w that lawsuit and should not be held to its terms. it’s terms benefit ford. the tcm warranty was extended to 10 years by ford in 2015 2 years before the lawsuit. i filed a complaint w the epa and miraculously ford found a tcm and repaired it in one day. my car sat for months. it still shutters and has lost power in the 3 weeks that i have had it back. mooresville ford where the car was repaired refuses to give me an invoice or any information on any additional warranty on the replacement parts. this car is a danger and threat! the fact that u allowed ford to get away w this is disgusting. ford claims that ur car has to fail 3 times before a repurchase. so your telling me that while driving, usually on the highway, at over 65 mph my car has to lose power and i have to navigate it to the right with my steering and brakes that should hopefully work before i can get a repurchase?! under magnuson moss and the epa warranty i’m eligible for a repurchase. the car is not safe and i could not resell it to anyone in good conscience knowing that it will fail again. the replacement parts are the same defective parts that u allow them to use

Transmission control module faulted out. in 2018 a recall for the dual powershift clutch was repaired, now the tcm faulted out in the car while i was driving, i had an infant in the car and it died in the middle of a busy highway almost causing us to crash! i had to be towed, i called ford motor company to be told it was not under recall, only to find out that in fact it is, and their in a lawsuit currently for these problems. i work 2 jobs, latham ford refused to even look at my vehicle for 2 months, i work, i cannot go without a car. the tcm is currently on a national backorder for thousands of people. i had no means of transportation for an entire month, it cost me hundreds of dollars for taxis and ubers. i found a replacement part on my own and had it installed yesterday. the manufacturer stated in the description, that the part was already programmed, it was not. it was misrepresented, and it cost me an extra $400.00 to have it programmed, and also the software needed to be updated to clear error codes in the tcm for it to be relearned. so far im out about 2 thousand dollars for a known manufacturing issue that could have ended fatal. i want to be reimbursed for every dime i spent, and the inconvienience! i have reciepts for the part and labor! i will never buy a ford product again after this. i could have died, along with my passenger. something needs to be done!

While in heavy traffic, the car started to "shake". at one stop point i removed feet from brakes pedal to move forward, but car did not reacted and stayed in same spot as if car was parked. i then put the par in "p" and then "d" and then i was able to continue driving. car has been "shaking" and "pulling" after that. that happened two week ago, i call ford, but they hang up, i leave voicemails and they have not responded.

My 2014 ford focus titanium experiences bucks and jerking on a daily basis. i will be making turns crossing large streets and i will have a chance to go and when i do the car will stall and the power will come back almost getting me killed by oncoming traffic. also at red lights or stop signs i will stop and then press the gas only to have the car go a little and then stall or jerk/buck in which the person behind me (especially at red lights) thinks i'm going and goes only to have me stop and then they almost hit my back (i actually had one person tap my back bumper but thank jesus i was ok). also on the highway doing 55-70 mph and i press the gas to move a lane or go forward more the car will drop gears and stall causing the cars behind me to almost hit me and honk. this is not too mention the slips and bucks the transmission causes on the daily which are just annoying. this is extremely dangerous! i have given my wife my nissan rogue and taken the ford focus as i don't feel safe letting her (or myself) drive it. and the transmission has been replaced as well as the clutch before and most recent the car wouldn't go in reverse and they fixed the tcm. it is now known that ford knew about these issues and did nothing! i'm afraid one day i will die in an accident and it will be because of this transmission but we don't have the money to get rid of the car we already paid off. and no one wants to buy this junker as we've tried to sell it! i don't know what to do as this is unbelievable?!

2014 ford focus. consumer writes in regard to failed transmission control module (tcm).

The contact owns a 2014 ford focus. the contact stated while driving 30 mph, the vehicle started jerking significantly. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch had failed. the vehicle was then taken to the local dealer who diagnosed that the transmission clutch and the transmission control module (tcm) needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that they could not assist as ford customer satisfaction program campaign number: 19n08 for transmission clutch had expired and ford customer satisfaction program campaign number: 15b22 (tcm) part was not available. the manufacturer referred the contact to the nhtsa hotline. the failure mileage was approximately 70,000.

The contact owns a 2014 ford focus. the contact stated that on numerous occasions while shifted into reverse(r), the vehicle failed to respond. the contact also stated that while shifted into reverse(r), the rpm increased and the engine revved while the brake pedal was depressed. no warning light was illuminated. the vehicle was taken to an autozone where it was placed on a diagnostic machine and produced codes: p090c, u0100-00, u3003-17, u3003-16, u0101-00, u0401-00. the vehicle was taken to the dealer where the failure could not be duplicated. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 114,000.

The contact owns a 2014 ford focus. the contact stated that after starting the vehicle and shifting to drive(d) the vehicle would shudder and slip out of gear. the contact stated that the failure also occurred while driving uphill approximately 30 mph, the vehicle started to shudder and slipped out of gear with the vehicle rolling backwards. the contact stated no warning light was illuminated. additionally, the contact stated that on another occasion after the vehicle started shuddering, the vehicle remained stuck in first gear and the vehicle failed to exceed 10 mph. the contact had the vehicle towed to a dealer where it was diagnosed and determined that a fork inside the transmission and many clutches needed to be replaced. the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 115,000.

The contact' mother owns a 2014 ford focus. the contact stated that while his mother was driving approximately 45 mph, the brake was depressed to slow for traffic and the vehicle started shuddering and hesitating. the contact stated that the check engine and check transmission warning lights were illuminated. the contact's mother was able to drive the vehicle back to her residence however, the vehicle failed to exceed 10 mph. the contact stated that his mother contacted an independent mechanic who went to the residence to diagnose the vehicle. the independent mechanic determined that the transmission release fork and clutch assembly needed to be replaced. the vehicle had not been repaired. the contact stated that his mother related the failure to an unknown manufacturer satisfaction program that replaced the transmission release fork and clutch assembly twice by a dealer. the manufacturer had been informed of the failure. the failure mileage was approximately 98,000.

Previously we had our vehicle repaired due to a safety recall regarding the fuel tank canister purge valve. this component is malfunctioning again. i called ford and was told this recall was no longer active. the vehicle and component are available for inspection as needed. due to the vehicle stalling at any time this can cause a dangerous situation, especially at highway speeds. additionally, the vehicle resists starting which could potentially leave us stranded. the check engine light is activated due to this problem which was diagnosed via on-board diagnostics device.

The contact owns a 2014 ford focus. the contact stated that while driving, the vehicle hesitated and the engine stalled. the transmission fault warning light illuminated. the vehicle was taken to the muffle shop where the diagnostic produced a code indicating that the catalytic converter was faulty however, the contact was advised to take the vehicle to the dealer. the vehicle was then taken to the dealer where it was diagnosed that the canister purge valve, clutch assembly, second lever assembly tube, and cylinder assembly needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 134,581.

This vehicle has hesitated when pulling in front of other vehicles, putting myself and passengers in severe danger, bucks when accelerating, and has left me stranded on a major highway when the transmission wouldn't engage (slipped). the transmission is known to be faulty, but ford will not take responsibility for the problem. it has occurred numerous times. my wife and i are disabled, and need transportation, but i feel this car is unsafe to drive.

The contact owns a 2014 ford focus. the contact stated that the clutch was replaced under a previous transmission control module satisfaction program. the contact then stated that while she was parked and shifted the gear into reverse(r), the vehicle failed to respond. once the contact shifted the gear shifter into drive(d), the vehicle was jerking with the check engine warning light illuminated. the vehicle was taken to a local dealer where it was diagnosed with needing to replace the transmission control module and the clutch. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the approximate failure mileage was 109,000.

In may 2022, i was stopped at a stoplight when it turned green, i pushed the accelerator but my car did not move forward. the engine revved but it seemed to not automatically shift into gear and accelerate. this caused me to hold up traffic and put myself and others at risk by not accelerating as anticipated or expected. since then, the dealer has confirmed that the transmission control module is faulty. i believe this is the 4th time i have had a transmission related issue (either the control module or the clutch) since i purchased this car. prior to this event, there were no warning lights that the transmission was about to fail.

The contact owns a 2014 ford focus. the contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle shuddered. there was no warning light illuminated. the vehicle was taken to the dealer where the transmission clutch was replaced under an unknown recall. however, the contact stated while driving 45 mph 6-months later, the vehicle downshifted to first gear independently. the contact was unable to veer to the side of the road. the contact turned off and restarted the vehicle. the contact shifted from park(p) to drive (d); however, the transmission remained stuck in first gear and the vehicle would not exceed 10 mph while driving. the contact was able to drive back to his residence. the vehicle was towed to the dealer where it was diagnosed that the transmission control module (tcm) had failed and needed to be replaced; however, the parts were on back order. the vehicle was not repaired. the manufacturer was notified of the failure and confirmed that the parts were on back order. the failure mileage was approximately 65,000.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle was jerking. no warning lights were illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. the vehicle was then taken to a local dealer who confirmed there was no associated recall under the vin. the dealer informed the contact that the parts were on back order. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was unknown.

The contact owns a 2014 ford focus. the contact stated while driving 60 mph, the tcm and another unknown warning light illuminated. the vehicle was taken to the dealer for diagnostic testing. the contact was informed that the tcm module needed to be replaced; however, parts would not be available until 2023. the vehicle was not repaired. the manufacturer was contacted and stated that the warranty had expired. the contact was referred to the nhtsa hotline to file a complaint. the failure mileage was 162,000.

My 2014 ford focus will not reverse. it also does not lock the doors while driving and have had problems opening the back hatch.

The contact owns a 2014 ford focus. the contact stated while at a stop sign, the vehicle would not accelerate forward. the vehicle was taken to the dealer and the clutch assembly was replaced, but the failure reoccurred. on another occasion, the contact stated he felt the vehicle shake and felt that the transmission was shifting rough. the vehicle was taken to the dealer again and the transmission shift levels were adjusted, but the failure reoccurred. the vehicle was taken to the dealer and the contact was informed that the clutch assembly needed to be replaced, and the shift levels needed to be re-adjusted. the vehicle was not repaired. the manufacturer was contacted, and a case was filed. the contact was advised to contact the nhtsa hotline to file a complaint. the approximate failure mileage was 90,000.

2014 ford focus. consumer writes in regard to nhtsa safety recall 18v-735. the consumer stated its been almost 3 years and vehicle is still at the dealer awaiting for them to perform the recall.

Transmission control module has failed on the car. the car is currently in the car dealership and can take months to receive the part.

The contact owns a 2014 ford focus. the contact stated that after starting the vehicle, the vehicle failed to accelerate moving forward or while attempting to reverse. there were no warning lights illuminated. the vehicle was towed to the dealer and the contact was informed that the failure might be related to nhtsa campaign number: 13v523000 (power train) however, the vin was not included. the contact then had the vehicle towed to a certified mechanic who installed a rebuilt transmission to replace the existing transmission. approximately 6 months later the failure reoccurred. the vehicle was returned to the same certified mechanic who stated that the tcm needed to be reprogrammed. the vehicle was towed to the dealer who performed the reprogramming of the tcm; however, the failure reoccurred. the contact returned the vehicle to the mechanic to be diagnosed and it was determined that the transmission needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware by the dealer who denied the repair under the recall due to the vin not being included. the approximate failure mileage was 125,000.

The third clutch has failed. this has caused massive jerking and the car actually slips out of drive stalling the car temporarily in the road of traffic. this vehicle is a danger to me and people on the road driving near me. ford refused help with this problem.

There was an open recall on the vehicle that was extended to 2021 regarding the clutch. there is a shudder that occurs when the vehicle is accelerated from a stop. i bought the vehicle used from a dealership in april 2022, and this problem was obviously not fixed. the dealership did not indicate any past recalls or current issues with the vehicle, even though the problem has persisted. i now have an unsafe vehicle that needs a complete part replacement. i am being quoted at 3,500 dollars. i am baffled that the safety of the person driving the vehicle and others on the road is being blatantly disregarded. is there anything that can be done about this with ford. i know that the recall warranty expired in 2021, but this issue should have been fixed upon the vehicles purchase by the previous owner or fixed under their ownership as they had almost 8 years to fix this recall.

The contact owns a 2014 ford focus. the contact stated that while his daughter was driving at an undisclosed speed, the vehicle shuddered and hesitated to accelerate. the vehicle was towed to the dealer, where it was diagnosed that the clutch and an unknown transmission part needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure, and a case was opened. the failure mileage was approximately 118,000.

The contact owns a 2014 ford focus. the contact stated while driving 25 mph and depressing the accelerator pedal, the vehicle shuddered, jolted, and hesitated to respond. the check engine warning light was illuminated. the contact veered to the side of the road, turned off and restarted the vehicle. however, the failure persisted. additionally, the contact stated that the failure also occurred while shifting into a lower gear. the contact stated that the failure had been reoccurring increasingly while driving. the vehicle was taken to the dealer where the transmission dual clutch was replaced under an unknown recall in 2019. however, the failure persisted. the vehicle was taken back to the dealer. the vehicle was not repaired. the contact stated that she had been informed that the transmission dual clutch was previously replaced in 2016 by the previous owner. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline. the failure mileage was approximately 74,000.

Car does jerking on initial gears and stall, rpm increases/decreases suddenly. engine lights on. air bag error for driver seat.

The entire car is a a safety issue. from the breaks and door latches, to the fuel system, electrical system, to the transmission. the 2014 ford focus se needs to ne recalled aand taken off the roads.

The contact owns a 2014 ford focus. the contact stated while driving at various speeds, the vehicle would shudder while accelerating. there was no warning light illuminated. the contact had taken the vehicle to the dealer on multiple occasions where the clutch assembly and pcm (power train control module) were replaced under warranty after each failure. the failure persisted, with the check engine warning light illuminated. upon investigation, the contact linked the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline). the manufacturer was notified of the failure and informed him that the vehicle was not under recall or warranty. the vehicle was not repaired. the failure mileage was approximately 40,000.

When trying to accelerate, it hesitates. not sure if it’s a transmission problem.

Car just stopped on a 5 lane highway while waiting at traffic light. car just stopped and would not go forward. all lights came on. police officer helped get car off of highway and pulled into a business parking lot. mechanic looked at vehicle, police officer also looked as well as a few others. noone could get car started. friend ended up having to take my 16 yr old son home. this is holiday weekend so dealership not open until next year. car will need to be towed to dealership for repairs. car is not recognizing any drive reverse etc...is not safe to drive. all lights came on on the dashboard. check engine oil light etc...

Driving down road car said power steering loss pulled over and restarted car and then said steering loss lost full steering going down highway at 70

My 2014 ford focus which i have had for 6 years has developed a problem with the powertrain control module. this is a known problem with the car, and ford extended the warranty for 10 years. i have been waiting 8 months now for the part which is still on backorder, with no estimate of when the part will be available. i can no longer drive the car because the car violently jerks when accelerating and almost comes to a complete stop. i can temporary fix the problem following online instructions, but it last only a day. i am afraid to drive the car because the jerking/hesitation might result in an accident. ford does not seem to be addressing their responsibility with this dangerous issue.

The rpm of the car all of a sudden felt like it was being forced just to accelerate. when i get to certain velocity the cars rpm shuts up and then come down again. after that it started saying that the transmission was getting over heated and that i needed to stop safely.

The contact owns a 2014 ford focus. the contact stated that while pulling out of a parking lot on a level surface, the rpms revved up, the vehicle hesitated to respond and made an abnormal sound as it was shifting from first gear to second gear. the power train warning light was illuminated. the contact slightly released the accelerator pedal and was able to continue driving while the vehicle was in first gear. the contact stated that the failure reoccurred while making a right turn on an incline. the contact continued driving and the vehicle gradually shifted into second gear while driving uphill. however, the failure persisted. additionally, the contact stated that the transmission clutch was previously replaced on 5 occasions due to the vehicle lunging forward and shuddering while shifting from first to second gear. the dealer and the manufacturer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 84,500.

I went to get into my car and it wouldn’t start. i called a tow truck to have it brought to my mechanic. it wouldn’t go in reverse once it did start. my mechanic thought it was the transmission module. i had it towed to walls ford deslership. they stated it was the shift stuck in my transmission. somehow it controls the power, etc. my car only has 51,000 miles on it and was past the 6 year warranty. it cost me $2,550 to fix it. i believe with all the transmission issues on the ford focus vehicles, this issue should have been covered and not paid out of pocket.

The contact owns a 2014 ford focus. the contact stated while driving at various speeds, the vehicle was shaking abnormally while shifting gears. the failure was persistent. the vehicle was taken to the dealer to be diagnosed and the contact was informed that the clutch needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 42,000. the contact stated that the warranty expired so no financial assistance was offered at the time of the repair. the clutch was replaced and the shuddering seems to have stopped.

The contact owns a 2014 ford focus. the contact stated that on numerous occasions while the accelerator pedal was depressed, the engine hesitated to respond then the vehicle stalled. the contact was able to restart the vehicle. the contact stated that while accelerating the vehicle inadvertently decelerated. the transmission fault warning light and an unknown warning light were illuminated. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the clutch needed to be replaced. other unknown failures were found. the contact was made aware of the nhtsa campaign number: 18v350000 (fuel system, gasoline) however, the parts to do the repair was unavailable. the manufacturer was notified of the failure and the contact was provided a case number and advised to call the nhtsa hotline. the failure mileage was approximately 85,000.

My car is still at the dealership (crossroads ford ,of indian trail, nc). the vehicle has been there since 11/22/22. the service department keeps telling me they are waiting on a recall part to come in and have not given me anything else. the car will not drive, and they advised it was a recall part, but the system shows all recall has been repaired? i need my car back- i have already paid 3 months for a car payment, on a car that is still sitting in the service department there.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle hesitated while accelerating and experienced rough shifting. the vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 87,000.

The contact owns a 2014 ford focus. the contact stated while the vehicle was stationary at a traffic light and depressing the accelerator pedal, the vehicle started jerking and shuddering. the contact stated no warning light was illuminated. the contact continued to experience the failure while driving to his destination. the contact took the vehicle to the local dealer, where it was diagnosed with needing the manual clutch and transmission pressure plate to be replaced. the vehicle was repaired but continued to experience the failure. the contact took the vehicle a second time to the local dealer in august of 2018, where it was diagnosed with needing the manual clutch and transmission pressure plate to be replaced for the second time. the vehicle was repaired but continued to experience the failure. the contact took the vehicle for the third time to the local dealer on november 15, 2019, where it was diagnosed with needing the clutch assembly to be replaced. the vehicle was repaired but continued to experience the failure. the contact took the vehicle to an independent mechanic and was informed that the clutch assembly needed to be replaced. the vehicle was not repaired. the contact took the vehicle back to the local dealer on january 26, 2023 and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had been informed of the failure. the failure mileage was 46,718.

Was told parts still backoreded. door latches present safety hazard

The transmission shudder is so significant that i cannot merge onto streets (city speeds or highway speeds) without causing traffic to slow down. there is a significant delay between the gear disengaging and the next gear engaging, all while shutter with sounds that feel like the car is falling apart. it started years ago, and it continues to this day. it continues to get worse and we are unable to sell this vehicle due to the safety concerns. no warning lights/check engine lights are illuminated on the dashboard.

There is a csp recall on shudder clutch. the car shudders to the extreme and sometimes doesn't shift into second or third gear for 2-3 seconds nearly causing accidents while merging onto highways several times. i contacted i have taken it to the ford dealership 3 times and called ford and now want to acknowledge that that is the problem, but unfortunately the warranty has expired. i have been dealing with this for two years.

I was driving home from work and the transmission just stopped shifting completely and i almost was tboned in the street because of this my husband had to push the car out of the road so i contacted the ford dealer here because there was a recall on my transmission for that very thing and they said that they dont have to fix it unless i pay for it because it has 160,000 miles on it nevermind the fact that i just got the car less than 3 months ago . i am really upset and considering calling the media in an my attorney

My 16 year old daughter was driving this 2014 ford focus on the expressway in june of 2022 when the car lost power and would not excelerate. the car became inoperable and was shaking. there was no prior warning to indicate there was a problem with the vehicle and the vehicle has approx 79,000 miles. the vehicle was taken to the dealership where we had purchased a warranty but due to a warranty through ford that existed due to a major problem with the transmission and wiring harness, ford was to cover this repair. today is february 1, 2023 the car is still sitting waiting for repair. we have been told there are no after market parts and ford through numerous phone calls has advised they do not have the part to fix the transmission with no eta. besides the fact that this was a dangerous situation when my inexperienced daughter at 16 was driving on the expressway at 65 miles an hour and completely lost power and could of been killed, killed some one else, or at the very least caused an accident, the car still sets waiting for 9 months for a part that ford does not know when will be available.

The contact owns a 2014 ford focus. the contact stated while driving 10 mph and turning left at a traffic signal, the vehicle started shuddering and almost stalled. the contact depressed the accelerator pedal to get out of the way of oncoming traffic. the contact stated that the vehicle hesitated and then lunged through the turn. the contact stated no warning lights were illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. the vehicle had not been repaired. the manufacturer had been informed of the failure. the contact had been advised by the manufacturer that there had been a customer satisfaction program number: 19n08 (transmission clutch shudder) and that the vehicle was past the warranty extension period and not eligible for repair. the failure mileage was 126,029.

The contact owns a 2014 ford focus. the contact stated while her grandson was driving 30 mph, the vehicle stalled. the contact stated that the check engine warning light was illuminated intermittently. the driver stated that after 20 minutes the vehicle restarted. the contact took the vehicle to the local dealer and was informed that the failure was associated with nhtsa campaign number: 22v413000 (power train). the dealer completed the recall repair, but the vehicle continued to experience failure. the contact took the vehicle back to the local dealer, where it was diagnosed with needing an unknown module to be replaced. the dealer stated that the repair part was on backorder and the vehicle was not repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 60,000.

The steering assist went out at approximately 27000 miles without any warning. i was heading out to work and the steering locked up and i had to manually turn the wheel but i needed a lot of strength to get it to turn. the vehicle went to a mechanic to be diagnosed, and i was told the steering rack and pinion had failed and needs replacing.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle was jerking. additionally, the vehicle stalled while depressing the accelerator pedal. the contact also stated that the "transmission fault, service now," warning light illuminated. the vehicle was taken to a dealer where it was diagnosed with a defective transmission control module (tcm). the vehicle remained in the dealer's possession for 9 months before the tcm was replaced. despite the initial repair, the failure recurred twice. the vehicle was taken back to the dealer after the most recent failure and remained in the dealer's possession. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was unknown.

The contact owns a 2014 ford focus. the contact stated while driving 55 mph, the vehicle started shaking and failed to shift gears as needed. the contact stated that the transmission and check engine warning lights were illuminated. the contact stated that the vehicle then lost motive power and stalled. the vehicle was towed to the dealer. the dealer diagnosed the vehicle and stated that the pcm, tcm, and clutch needed to be replaced. the vehicle was repaired. the manufacturer was not contacted. the failure mileage was 150,000.

I started having problems the minute i drove off the lot they told me my transmission was fine when i knew it wasn’t 2020 started going in to be repaired transmission needed rebuilt rear main seal needed to be replaced that’s when the tech realized my transmission needed to be rebuilt it’s been in the shop three or four times for the transmission and the clutches then i think my transmission started messing up again 2021 then found out it was misfiring replaced spark plugs and coils all of it now on top of all my other problems my check engine lights back on it’s flashing i’ve done the spark plugs again just replaced my o2 sensors going to take it back to a mechanic and have it looked at don’t know what’s going on i’m really worried that my coolant is leaking because it’s went down and done and now i just filled it up again and it looks like it’s dropping again i’m hoping it’s nothing because i just found out that the eco-boost motors are leaking coolant into the cylinder heads they’re saying trucks right now i think it’s in canada in california i know i have a eco-boost your car flex fuel or whatever you wanna call it so i’m really hoping it’s nothing but problems after problems with his car and ford doesn’t wanna do anything about it they gave me some money as a good faith thing but that’s it i got a hold of ford and they will the lady called me once she says she called three times she won’t return my phone calls i was told that they wanted to buy my car back now they won’t do anything and like i said i’m having problems with it again these cars are crap they need to take all of them back and i’m sitting here reading even more people having issues that’s not ok and i don’t even know what’s wrong with my car right now

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the vehicle stalled without warning. the vehicle was taken to the local dealer but was not diagnosed or repaired. the contact stated that the failure was related to nhtsa campaign number: 18v735000 (fuel system, gasoline). the manufacturer was not contacted. the approximate failure mileage was 140,000.

Transmission and engine failure available for inspection failure on highway inspection by others: yes mechanics warning indicators failed

Transmission control module went out on my 2014 ford focus that i had just purchased march of 2022. the vehicle had only 40,000 miles wen the tcm went out and luckily it happened while i was in my driveway. i had the car towed to owen ford in jarratt , va. of course, we had to wait for the part to come in which took a few months. at first we were told that we would have to pay for the tcm and the fee to do the work. later we were called to tell us that ford had made it a recall. so they finally repaired the tcm and called my husband to come try it out. my husband drove 7 miles up the road and back and went to the little store next to the dealership. when he got back in the car, the car would not go forward or in reverse. he walked back over to the dealership and told them the issue. they went and got it. said they didn't know what was wrong with it because no code came up. so they said they would have to rebuild the whole transmission and it would cost me $3900. i'm sorry but i had no transmission problem until the tcm went out. and the dealership can't tell me what exactly is wrong but wants to charge me $3900. ford should be responsible for fixing my vehicle. it was running just fine until the tcm went out.

The contact's wife owns a 2014 ford focus. the contact stated while his wife was driving approximately 65 mph, the transmission was slipping, and the vehicle was jerking. the vehicle then decelerated to 5 mph with the check engine warning light illuminated. the contact's wife veered to the side of the road and turned off the vehicle. upon restarting the vehicle, the failure persisted, and the vehicle would not exceed 20 mph while driving. the contact's wife was able to drive to her destination. the vehicle was taken to an independent mechanic, where it was diagnosed that the transmission control module (tcm) needed to be replaced. the independent mechanic related the failure to ford campaign number: 14m02. the dealer was notified of the failure and informed the contact that the part was on back order for 16 months. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 19,972.

The contact owns a 2014 ford focus. the contact stated that after a rainstorm, the shift selector would no longer shift from park to drive, rendering the vehicle undrivable. the vehicle was examined by an independent mechanic who diagnosed that the pcm was faulty and needed to be replaced. the local dealer and manufacturer were notified of the failure and informed the contact that the pcm was on back order and unavailable. the vehicle was not repaired. the failure mileage was 120,000.

- faulty windshield washer pump pushing liquid into the body control module and harness - damaged electrical communications communications controlled by the body control module including: 1) functionality of the wipers resulting in obscuring the windshield from clear visibility of the road 2) vehicle will not reliably shut off after removing the key. it continues to run. 3) vehicle will not reliably shift into different gears due to the disruption of the electronic transmission signaling. 4) electrical system drains the battery after a few hours of sitting idle. - the problem has been identified by a dealership - a dealer has inspected the problem. - washer pumps would intermittently function and then randomly would not.

The contact owns a 2014 ford focus. the contact stated after placing the vehicle into drive(d) and depressing the accelerator pedal, the vehicle would hesitate and shudder and eventually begin to gain forward momentum. the contact stated that once the vehicle went through all the gears, at approximately 35 mph, the vehicle would operate normally. however, the contact stated that once the speed was lowered, he would depress the accelerator pedal and the vehicle would hesitate and shudder. the contact stated no warning light was illuminated. the contact stated that the failure had become a constant failure and would occur at various speeds. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission control module and the transmission clutches needed to be replaced. the contact was informed by the dealer that there were two manufacturer customer satisfaction programs numbers: 14m02 (power train) and 19n08 (power train) had been issued but that the warranty coverage period had been exceeded. the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 177,000.

The contact owns a 2014 ford focus. the contact stated while driving 30 mph, the message “transmission fault. service now” was displayed. the accelerator pedal was depressed but the vehicle failed to respond. the contact veered to the side of the road for a moment. the contact was able to drive to her nearby residence at 5 mph. the vehicle was then taken to the nearby dealer, where it was diagnosed that the transmission control module (tcm) sensors had failed. the dealer replaced the tcm; however, the failure reoccurred. additionally, the contact stated that she would hear abnormal dragging sounds coming from underneath the vehicle while driving. the contact stated that upon attempting to drive from a complete stop, she vehicle would shudder and fail to respond. the vehicle was taken to a repair shop, where it was diagnosed that the transmission was slipping. the the vehicle was then taken to the dealer, who diagnosed that the vehicle experienced an internal transmission failure, which caused a hole in the output shaft, and the hole extended to the transmission case. the contact contacted the manufacturer for assistance with repairing the vehicle under an unknown extended warranty, but the manufacturer referred the contact to the nhtsa hotline. the vehicle was not repaired. the failure mileage was approximately 100,000. the vin was unavailable.

The contact owns a 2014 ford focus. the contact stated while driving at slow speeds, the transmission overheated and failed to allow the vehicle to accelerate. the vehicle was taken to the dealer to be diagnosed and produced code: p0805 p0809. the contact was informed of manufacturer recall number: 19n08 (pcm). the vehicle was repaired; however, after the vehicle was retrieved, the failure recurred. the vehicle was taken back to the dealer where it was diagnosed and determined that the battery needed to be replaced. the vehicle was repaired however, the failure recurred. the vehicle was not repaired a third time. the manufacturer was notified of the failure and the contact was advised to take the vehicle to a different dealer, but no further assistance was provided. the failure mileage was approximately 135,000.

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating. the contact stated while driving at various speeds, the vehicle would suddenly shift into neutral, causing the contact to pull over and wait until the failure was self-corrected. the transmission failure warning light was illuminated. the contact stated that for the past three months the vehicle remained inoperable. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the clutch assembly failed and needed to be repaired or replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 83,000.

The contact owns a 2014 ford focus. the contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle started to shudder. the contact stated there was no warning light illuminated. the contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission clutch to be replaced. the vehicle was repaired but continued to experience the failure for a second time in may 2022. the contact took the vehicle back to the local dealer and made them aware of the failure. the vehicle was not repaired. the contact took the vehicle to a second local dealer, ed morse ford lebanon (260 w elm st, lebanon, mo 65536: 417-532-3146) and was referred to the manufacturer for assistance. the vehicle was not diagnosed or repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 30,000.

The contact owns a 2014 ford focus. the contact stated while driving approximately 50 mph, the wrench symbol warning light illuminated. the contact pulled over and parked the vehicle. the vehicle was turned off and failed to restart. the vehicle was towed to the local dealer where it was diagnosed that there was an internal coolant leak and that the high voltage battery needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 100,305.

The contact owns a 2014 ford focus. the contact stated that after refueling the vehicle, the vehicle failed to immediately start. additionally, while operating the vehicle, the check engine warning light remained illuminated. the cause of the failure was not yet determined. the local dealer and manufacturer were notified of the failure and informed the contact that the vin was not included in nhtsa campaign number: 19v515000 (fuel system, gasoline). the contact stated that the vehicle had experienced the failure listed in the recall. the failure mileage was 100,000.

The transmission slips and shudders, when taking off from stop, also when driven a long distance transmission with slip and shudder. yes it is available for inspection upon request safety is that could be rear ended causing severe injury to myself or other driver. no the vehicle has not been inspected no warning lights

The contact owns a 2014 ford focus. the contact stated that after turning off the vehicle, the engine remained running. there was no warning light illuminated. the contact stated that the failure had been draining the battery. the contact’s husband had to disconnect the battery after turning off the vehicle in order to prevent the battery from being drained. the vehicle was taken to the dealer. the vehicle was not diagnosed nor repaired. the contact related the failure to ford campaign number: 15c06. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline. the failure mileage was unknown.

The contact owns a 2014 ford focus. the contact stated that while operating the vehicle and depressing the accelerator pedal, the vehicle would not properly accelerate. while attempting the accelerate from being stationary, the vehicle would not immediately accelerate. the cause of the failure was not yet available. the manufacturer and local dealer were notified of the failure, but no assistance was available. the failure mileage was 130,000.

Car stuttered and stalled while driving

Transmission on these fords are bad!!!!not only me but everyone i know with a ford focus has had some issue with their transmission. my car has spontaneously stopped driving while kids in car. transmission fault service light and engine light will immediately come on when car starts or it will give you about 1 mile to drive before it shuts car down. recently dealership “fixed recalls” fuel tank. it is not fixed. i also believe it is the reason my transmission fault come on. i have had the car since april 2022 drove for a few month ran out of gas, because i believed it was wrong because it always is ultimately i only ran out of gas. since that day i’ve had major issues. the transmission light was never on until a few months ago, it did use to stall when attempting to start. it would show up spontaneously and once it happens there is nothing you can do. it is very dangerous! i have gotten recalls “fixed” drove the vehicle for 2hours the miles to empty were still reading wrong, dealership said give it a few miles. it never changed, it is still wrong i’m pretty sure this issue of the fuel tank has brought on transmission issues that are very alarming and costly. the dealership did not successfully fix the issue with the fuel tank because of the obvious of the miles to empty, also engine light came back on, and ultimately did shut the car back down.

Transmission fault!!! once i noticed the previous recall on the gas tank valve it ultimately stopped my vehicle. i cannot drive it due to first running out of gas from fault in miles to empty. car would out of nowhere stop driving as well as barely start. the gas already reading incorrect, the. now the transmission light continues to come on. i almost crashed more than once with kids in the car due to it after 2hours of driving fine, immediately stopping and not allowing the car to drive. gas tank recall when sent into the dealership yet the issue is still there. it is obvious because the miles to empty are still wrong cause me to possibly put too much has not enough gas. it is very unsafe to drive.

The contact owns a 2014 ford focus. the contact stated while driving 70 mph, the vehicle failed to shift gear as needed or accelerate properly. the contact stated that the vehicle was losing motive power and stalling while driving. there was no warning light illuminated. the contact pulled over to side of the road and turned off and restarted the vehicle; however, the failure persisted. the vehicle was taken to the dealer and the dealer stated that the clutch needed to be replaced. the vehicle was repaired. the manufacturer was contacted, and the manufacturer advised the contact to file a complaint with the nhtsa hotline. the failure mileage was 56,161.

The radio made unpredictable loud booming and crackling noises even with the radio turned off and including when the car engine was initially turned off until all courtesy lights were off. these jolting noises scared me, caused me to be a tense and distracted driver and potentially prohibited me from hearing outside sounds i should have been aware of. the independent service center confirmed this was a recognized problem with this vehicle. other than the repair center, the problem has not been inspected by others. there were no warning signs of the problem.

When driving the car will just shut itself down. we took the car to a ford dealership in sterling colorado in october of 2021 and was told that there was a recall on the electronic control module, transmission control module and that due to covid it would take up to 8 months for the part to come in. when we contacted the dealership at the end of the 8 month wait they stated that they couldn’t repair the car to take it to a different dealership in wray colorado . we were again told that it could take several months to get the part in, we waited for several months for the part and it still didn’t come in. we contacted ford about the issue and they told us to take the car back to the first dealership and have them put it on the computer just to confirm that it was the electronic control module, transmission control module and it would be taken care of. we did that and now ford is telling us that they won’t fix the car because they can’t get the part, they want us to pay for a new transmission at the tune of $8000.00 and said that since the car was over 80,000 miles and out of the original warranty they won’t cover the repair for a new transmission. the dealership said the only way to fix the car is to have a new transmission control module or a new transmission. the recall on the transmission module covers the car up to 150,000 miles and our car has under 127,000 miles on it. we have tried since 2021 to get this taken care of.

The contact's mother-in-law owns a 2014 ford escape. the contact stated while driving from a complete stop, the vehicle was shuddering and hesitated while responding. the contact's mother-in-law was able to continue driving; however, the failure reoccurred, and the transmission was slipping while driving. the vehicle was taken to the dealer, where the transmission clutch was replaced twice within a year and two months; however, the failure reoccurred. the vehicle was taken to the dealer, where the transmission control module (tcm) was replaced and reprogrammed, and the transmission clutch position was adjusted under warranty. additionally, the vehicle was test-driven; however, the failure persisted. the vehicle was taken back to the dealer, where it was diagnosed that the transmission clutch needed to be replaced at the owner's expense as the warranty had expired. the manufacturer was notified of the failure but did not provide any assistance. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 10,000.

Transmission slipped sending me like a rocket

Trunk will randomly open while at a high rate of speed. has happened several times while driving on the highway it will just pop open for no reason.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle was shuddering, and the transmission was slipping. the contact stated that the failure occurred on several occasions. additionally, the contact stated that upon shifting from park(p) to drive(d), the vehicle hesitated. the contact turned the vehicle off, and the vehicle failed to restart after several attempts. the check engine warning light was illuminated. the vehicle was towed to a local dealer, where it was diagnosed that the transmission control module (tcm) needed to be replaced. the part was replaced; however, the dealer diagnosed that the clutch also needed to be replaced. the vehicle remained at the dealer. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that the warranty had expired and advised to file a complaint with the nhtsa hotline. the approximate failure mileage was 40,000.

The contact owns a 2014 ford focus. the contact stated that while the transmission was shifted into 1st gear, the vehicle failed to move. the contact revved the engine and the vehicle responded as needed. the vehicle was taken to an independent mechanic, who diagnosed that the clutch and flywheel needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 34,000.

2014 ford focus transmission has been giving me problems for years, it shudders badly. i am afraid to drive the car, it has been diagnosed.with needing a transmission. ford has told me that that is how it supposed to run, please take a look at all the transmission problems of the ford focus that people continue to have today. this is truly a safety issue. the cars are still on the highway. having zero recalls doesnt make the road safe if someone doesnt listen and solve the problem of ford focus transmission.

Bcm failed the mechanic states that it is corroded moisture in the dashboard causing the brand new battery to die and car not function

My daughter purchased a 2014 ford focus in august of 2021 with roughly 35,000 miles. she was starting college as a full time student and needed a dependable vehicle.....which she did not get. zeck ford in itasca, tx is where this was purchased and they knew of the issue regarding the tcm in this particular vehicle. this vehicle should have never been on that lot for sale. ford recently closed this dealership in feb/march 2023. the car did great till about spring/summer of 2022. it suddenly started jerking and check engine light would come on. it appeared it was possibly a loose cable...it was not. it drove fine till oct of 2022 and again did the same thing. contacted local dealership and we were then told of the issue with the tcm. we were also told all we could do was wait untill it acted up again bring it in to the dealership so that they could open a ticket. well it never acted up in proximity to a dealership. it happened again in dec of 2022. this time with the rmps revving up so far the vehicle would not drive and she had to have it towed paying out of her pocket. today, april 3, 2023 she was on her way to school and it stalled on her twice going down the interstate. my husband and i had to go get her and he somehow managed to get it back to our house. she did purchase an extended warranty but they helps none in this situation . at this point we were at a loss of what to do. the dealership that has been trying to help us has informed us numerous times that they have not received the tcm part in their dealership in 2 years!!!!! they currently have 2 identical vehicles like my daughters on their lot that do not drive due to this issue and have been sitting there for almost a year. i have reached out to ford to no avail. ford and all ford dealerships knew of this issue in feb 2017 but continued selling this vehicle.

The contact’s daughter owns a 2014 ford focus. the contact stated that while her daughter was driving at an undisclosed speed, the vehicle failed to accelerate as needed. the contact stated that the vehicle jerked while shifting gear. no warning lights were illuminated. the vehicle was taken to the dealer where it was diagnosed that the clutch and the clutch seals needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vehicle warranty had expired and to call the nhtsa hotline for assistance. the failure mileage was approximately 74,000.

Power steering assist, failure: engine failure to start: power brake assist, failure: transmission control module, failure: clutch failure and shift roughness:. car unuseable for three years without because of parts inavailability: this type even happened mutiple times because of the transmission control module failure. the first sign of problems was shuddring and rough shifting beginning with about 30,000 miles on the vehicle multiple trips to the ford dealerships resulted in unsatisfactory action by ford motor company to repair the problem the result was safety problems like stalling and losing power steering and brake assist in traffic. it displayed multiple system failure warnings when it failed, steering asist, brake assist, abs, transmission position light was in park while driving. we tried to get repairs done but they just kicked it down the road till we fought with the car to get 160,000 miles out of it because there was no other choice and they denied there was a problem. it was completely unserviceable beginning on the shown date because the clutch control and transmission control module have been faulty, it has started a few times but will not shift properly and the clutch is faulty because of the control module being bad. we paid to have the control module replaced when it became available, but the vehicle is not servicable because the clutch and flywheel are damaged from the module being faulty. this should have been a safety recall as soon as the problem was discovered, but it was hidden and the owners of these vehicles have had to deal with it over the last 10 years. any of these cars on the road are just as dangerous as this one it.is still at the shop 4 months after they tried to patch it awaiting the determination of whether a clutch recall will fix it or not. these owners of these cars are driving time bombs if they are not able to react to the problems listed in traffic.

My ford focus died on me at a stop sign, when trying to start it sounded it seemed like it ran out of gas, put gas in and it leaked out onto the ground. i had it towed to the sewell ford in fayetteville ar 72703. they replaced the r tube asv-fuel vapour separa, fuel cannister-fuel vapour store, e tank esy-fuel, ax sender and pump asy and aa gasket. they said this happened because of pressure in the gas tank. they looked up the recall, that this is associated with and a ford location in frisco said it didn't need to be fixed. obviously it did. i paid 3,173.88 for the repair work. i called ford corp number and they stated same as the other ford location is we closed out without being repaired. is there anything i can do?

Car stalls, shakes,won’t accelerate properly, won’t go passed 35mph, engine fault light comes on, and car goes into limp home mode.

The contact owns a 2014 ford focus. the contact stated that while attempting to reverse, the vehicle remained stuck into neutral(n). the vehicle was pushed with assistance. there was no warning light illuminated. the vehicle was towed to an unknown dealer, where a repair was completed for the tcm failure; however, the failure reoccurred several times. additionally, the contact stated that the transmission was slipping in and out of gear. the vehicle was taken to a second dealer, where it was diagnosed that the tcm had failed and needed to be replaced. the dealer related the failure to nhtsa campaign number: 13v523000 (power train). the vehicle was not repaired. the manufacturer was notified of the failure. the contact was awaiting a call back from the manufacturer. the failure mileage was approximately 50,000.

The transmission control module cause my car to only work in drive. i was in a rural area without adequate resources or any warning that the module would go out. after being able to get if eventually towed to a dealership they fixed the tcm module and then informed that the clutch in my vehicle with an automatic transmission was out and the vehicle was now stuck in reverse. the clutch going out is a result of the tcm component wearing out the clutch this information was provided by a ford mechanic. both the parts are faulty in the vehicle leaving drivers stuck in places without any warning that they will soon need to be serviced. ford covers repairs for some of these things under their customer satisfaction program; however, that does not remedy the fact that the parts are faulty and will need constant repair throughout the vehicles lifetime.

The contact owns a 2014 ford focus. the contact stated while driving at various speeds, the vehicle sputtered upon depressing the accelerator pedal. there was no warning light illuminated. the vehicle was taken to the dealer, where the clutch was replaced; however, the failure recurred two years later. the vehicle was taken back to the dealer, where the clutch was replaced for a second time; however, the failure persisted. the dealer was notified and advised the contact to take the vehicle for a diagnostic test. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the repair would be covered if the failure was related to the tcm. the failure mileage was approximately 24,000.

The contact owns a 2014 ford focus. the contact stated that the vehicle failed to start. the contact was able to restart the vehicle after a jumpstart and stated that she was unable to shift into reverse(r). no warning lights were illuminated. the vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission control module (tcm) needed to be replaced. the vehicle was then taken to a local dealer, where it was diagnosed that the battery and the transmission control module needed to be replaced. the vehicle was repaired; however, the failure recurred. the contact also stated that while driving at various speeds, the vehicle was jerking and while coming to a stop at a stop signal, the vehicle was stalling. the manufacturer was not made aware of the failure. the approximate failure mileage was 49,000.

The contact owns a 2014 ford focus. the contact stated that while her son was driving at an undisclosed speed, the vehicle shuddered while coming to a complete stop. additionally, the vehicle hesitated to accelerate from a complete stop. the vehicle was taken to an independent mechanic, who determined that the transmission clutch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and confirmed that the vin was included in customer satisfaction program: 19n08 (transmission clutch shudder - transmission clutch warranty extension) however, the warranty had expired. the failure mileage was approximately 79,000.

When car is wet, windshield wipers turn on an go crazy an will not stop. even when car is off they continue to wipe at crazy speeds. car stay parked in wet weather. fuse had to be pulled to shut off

The contact owns a 2014 ford focus. the contact stated that on several occasions, the transmission would shudder while depressing of the accelerator pedal. there was no warning light illuminated. the vehicle was taken to a dealer to be serviced under an unknown recall; however, the failure returned after the repair. the contact stated that after the initial failure, the vehicle was repaired four separate times, all related to the same failure. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the vehicle was not repaired. the failure mileage was approximately 94,000.

The contact owns a 2014 ford focus. the contact stated that while driving 35-40 mph, the vehicle decelerated and would not exceed 5 mph. the check engine warning light was illuminated. the contact was able to drive to the nearby residence. the vehicle was towed to the dealer, where the tcm was replaced; however, the failure persisted. the contact stated that the vehicle was jerking and hesitated to respond while driving from a complete stop. the vehicle was taken back to the dealer, where it was test-driven and diagnosed that the failure was related to ford campaign number: 19n08 and the clutch assembly needed to be replaced. the dealer informed the contact that the service campaign had expired. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that they had sent a notice of ford campaign number: 19n08 in 2019; however, the contact stated that the notice was sent to the previous owner as she became the owner of the vehicle after the warranty had expired. the failure mileage was approximately 59,000.

The contact owns a 2014 ford focus. the contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. the dealer was notified of the recall and confirmed that parts were not yet available. the manufacturer had been notified of the recall. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2014 ford focus. the contact stated that while driving approximately 15-20 mph, the gear shifter became inoperable. the vehicle was rocking forward and backwards. the check engine warning light was illuminated. the vehicle was towed to the local dealer where it was diagnosed that the clutch assembly needed to be replaced. the dealer informed the contact that the repair was not covered under a warranty or recall. the vehicle was not repaired. the manufacturer was contacted, and the contact was referred to the nhtsa hotline. the failure mileage was approximately 70,000.

• door latch repeat repair inhtsa #20v331)

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, while shifting from first to second gear, the vehicle hesitated while accelerating. the vehicle was taken to the dealer, and the contact was informed that the clutch release bearing, and the master cylinder needed to be replaced. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 18v169000 (power train) however, the vin was not included. the manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 70,000.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle shuddered. additionally, the contact stated that the vehicle failed to reverse while the transmission was shifted into reverse(r). the check engine warning light illuminated. the vehicle was taken to be diagnosed and codes p087e (clutch position sensor b circuit), p087a (clutch position sensor b circuit intermittent), p287a (clutch b stock engaged), p087a-00 (clutch position sensor b circuit), p087e-00 (clutch position sensor b circuit intermittent), and p287a-00 (clutch b stuck engaged) were retrieved. the vehicle was taken to the dealer, who informed the contact that the clutch actuator a and b needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to file the complaint with the nhtsa hotline. the failure mileage was 85,441.

The contact owns a 2014 ford focus. the contact stated while driving at various speeds, the transmission was slipping out of gear, and the vehicle was jerking violently. there was no warning light illuminated. additionally, the contact stated that the vehicle made abnormally loud sounds while driving. the contact veered to the side of the road. the contact stated that she turned off and restarted the vehicle, and she was able to continue driving. the vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed; however, the dealer informed the contact that the vehicle could not be repaired free of charge because ford service campaign number: 19n08 warranty extension had expired. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 106,000.

Back passenger side door won’t latch

The contact owns a 2014 ford focus. the contact stated that the check engine warning light was illuminated. the contact stated while driving at various speeds or while idling, the vehicle was sputtering. the contact took the vehicle to the dealer who diagnosed that the control module had failed and needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure. the contact was informed that the vehicle was not eligible for a free repair. the approximate failure mileage was 86,476.

In heavy traffic, car slowed down and stopped. got it started but it hesitated a few times until the next time i had to stop again.

Transmission control module failed in my daughters car. contacted ford they will not assist or repair. had vehicle towed due to tcm failing & staling. transmission fault service now light came on. had it inspected by dealership which confirmed tcm failure. my daughter is traumatized by this due to this almost causing her to wreck & being stuck on the side of the busy road for hours. i was currently without transportation

Car feels sluggish and transmission is starting to slip. i do know that the 2012-2018 ford fiestas and focus's have the same transmission.

There was a recall several years ago on my 2014 ford focus in regard to the dual-clutch system. the system has been replaced once already. the vehicle is now showing the same symptoms. i feel that ford should be replacing the system again at no cost to me. i am afraid to drive the vehicle. i am a cancer survivor and also work full-time. i need access to a functional vehicle that is safe to drive. the contact stated ford replaced the clutch once and the car is doing the same thing again.

My car if jerk when taking off. horn stopped working and will not sound when you lock it with the key fob.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. the contact also stated that the vehicle failed to shift out of park after several attempts. an unknown warning light was intermittently illuminated. the vehicle was taken to several independent mechanics and a dealer who were unable to diagnose and determine the cause of the failure. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was unknown.

The contact owns a 2014 ford focus. the contact stated while her father was driving approximately 40 mph, the vehicle started losing motive power. the contact stated her father pulled off the roadway and turned off the vehicle. the contact stated that her father could not shift the vehicle into park(p). the contact stated that he turned the vehicle off, set the parking brake, and waited for almost an hour. the contact stated that he was able to restart the vehicle and the transmission functionality resumed. the contact stated no warning light was illuminated. the contact stated that the failure was intermittent, and her father had stopped driving the vehicle. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. the contact stated that the dealer had retrieved dtc code: p2027b (powertrain control module). the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 57,000.

The contact owns a 2014 ford focus. the contact stated while depressing the accelerator pedal from a stop sign, the vehicle began to hesitate and jerk abnormally. the contact stated no warning light was illuminated. the contact was able to continue driving to her destination. the contact called the local dealer and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had been informed of the failure. the failure mileage was 151,580.

The contact owns a 2014 ford focus. the contact stated while driving at undisclosed speeds, the vehicle was shaking abnormally without warning. the contact stated that after the transmission upshifted, the vehicle stopped shaking. the vehicle was not diagnosed or repaired. the manufacturer was not contacted or notified of the failure. the failure mileage was 96,000.

This car had transmission problems from the day i bought it. then with less than 50,000 miles on it, it quit on the highway. i had it towed to the local ford dealership where they charged me $150. to tell me the antifreeze had leaked into the engine and ruined the engine and it would cost me $9,000 to have it fixed.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle was vibrating and shaking while changing gear. the vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure and informed that the vin was not included in the nhtsa campaign number: 13v523000 (power train). the contact stated that the vehicle had experienced the failure listed in the recall. the failure mileage was 70,000.

The contact owns a 2014 ford focus. the contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle would not properly accelerate from a stationary position. the vehicle was taken to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. the vehicle was not yet repaired. the local dealer and manufacturer were notified of the failure. the contact was informed that the vin was not included in nhtsa campaign number: 13v523000 (power train). the contact stated that the vehicle had experienced the failure listed in the recall. the failure mileage was 56,000.

I was driving the car and rpms dropped to 0 and car would not go. has had issues shifting, slipping, stalling and shuddering for over a year. paid for a transmission fluid flush at a dealer. never helped the situation. has been ongoing issue for over a year. now after checking the vin my car is not a part of the recall? this seems to be a wider issue with no resolution. now i am without a car and without a fix

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, there was an abnormal whining sound coming from the transmission. the contact stated that the sound increased while the rpm was ascending or descending. while driving, the vehicle jerked and shuddered. the vehicle failed to accelerate as designed. there were no warning lights illuminated. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 101,000. the contact stated the problem was the transmission and repairs were made at the owners expense. the contact is requesting to be reimbursed for the repairs to the vehicle.

The part that failed was the dual clutch. i was in traffic and my car did not want to accelerate after the stop it began to sputter then went to accelerate this happened more then once. it has been inspected and diagnosed for a worn clutch but i bought the car like that. no check engine light or anything has came on. i am financing this car and it sucks that i am not able to drive it if it was an emergency then i risk it and drive the car but the whole time i am scared because of the way it is struggles on the freeway and streets

This car has had the clutch fork, clutch and tcm replaced since ive owned it and continues to still produce the same scary issue erratically. when it's not throwing codes it's sticking in gears, shifting hard, accelerating on its own (( almost went through a drive through window when it did this last)) this car is going to cause an issue/wreck. i will be driving yhis car and the focus looses power, no steering, no acceleration available during the main issue im addressing today. it will flash the engine light and the cluster will continue to flash for about 30 seconds and you have no choice but to stop or pull over. what's fascinating and scary each time , it throws different codes. anywhere from one code to up to 13 codes. i now carry a code reader in my glove box. took me one hour and 17 minutes to get 8 blocks home in a very small, non traffic, town four or five days ago. sometimes you can clear the code(s) and be on your way right away until the next dreaded failure. or sometimes as soon as you turn the car back on it goes right back into loss of power and throwing codes. nothing particular sets this off, not heat or cold temperatures. not running the heater or a/c. not driving fast, slow or in-between. not turning or driving straight. not driving short distances or long distances. nothing is the same to produce this issue. this was tested by not only myself, husband and two mechanics. ofcouse each time the codes say something different, tcm,clutch,clutch forks, gas, you name it the code was thrown ,ect. even after the money pit of fixing the supposed issue(s) we still continue to have the exact same very frightening experience. ford should eliminate these cars, crush them so nobody else falls victim to these failing known issues they've produced.

12-18 ford focus equipped with 2.0 gdi or 2.0 gtdi equipped with purge valve, failing causing gas tank deformation

Oil cooler failed forcing engine oil in cooling system. ecu did not indicate any overheat, low oil pressure or check engine light. by the time the vehicle was parked and shut off no oil was left in the oil pan. oil/coolant covered the passenger wheel well and tire/rim. probably a good idea to have a bigger oem oil cooler rather than using coolant to cool the engine oil. oil cooler failure was confirmed by ase certified mechanics. oil/coolant could possibly cause loss of traction, overheat condition and total engine failure with no oil providing lubricant to internal components and the turbo. total repair costs are $1200 for a part that is $100 or $250 in the aftermarket world. repair cost could have been much higher if vehicle would have been running any longer.

Error p2196 and p1450 issue with pcm, evap and bank 1 sensor know issues and recalls on same year make and model st i have an se having same problem

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle jerked. the vehicle was taken to the dealer; however, the vehicle was diagnosed or repaired. the contact related the failure to customer satisfaction program: 14m02 (transmission control module). the manufacturer was not made aware of the failure. the failure mileage was unknown.

The contact owns a 2014 ford focus. the contact stated while stopped at a stop light, the contact attempted to accelerate, and the vehicle lunged forward with the check engine warning light illuminated. the contact stated that the vehicle started jerking. the contact stated that the vehicle accelerated and then started operating normally. the vehicle was taken to the dealer and the dealer stated that the transmission might have failed; however, the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 50,000.

There are 2 recalls listed for my vehicle, 1) the transmission control module, and 2) the transmission clutch shudder. i had brought my car in to the dealership a couple of years ago to ask about the two issues/recalls listed, as my transmission was overheating and i was unable to accelerate, and the engine shuttered when shifting between 1st and 3rd gear, and was told that the transmission clutch shudder recall had expired and the active recall, the transmission control module, could not be repaired due to parts being on backorder, and i was told that the parts for that specific recall were not longer being made. the clutch recall lasted for 7 years and/or to 100k miles, whichever came first. my car is under 100k, and i had gotten the car in 2017, but it is a 2014 model so that recall cannot be covered by the dealership. i have been informed, though, that the clutch issue directly correlates to the function of the tcm (transmission), so without that issue being resolved, the tcm will continue to have issues. i understand that the warranty has expired for one recall, but since it directly correlates to the function of the other recall, it doesn't make sense to have one expire before the other. without it resolved, my transmission runs the risk of overheating again, and in previous instances i have had to pull over on highways, on roads where there were no safe places to pull off, and delayed other drivers due to the cars inability to accelerate properly, which has occurred at stop signs and at traffic lights which poses a risk to my safety and others. the dealership has informed me that the issue is in relation to the two recalls, but again with one expired i am expected to cover it even though the issue lies with ford.

This vehicle has been repaired for the same issue 3 times and still doing the same thing. so obviously not properly repaired, and ford has closed this recall on it. i called over the concern that it is still not properly repaired and was told there is nothing they can do about it. they offer no help or solutions other than, too bad it isn't repaired propersly but if i want it repaired it will have to pay. this is a concern that they cannot repair it properly and still close the recall.

Hello, we are writing in regards to ford motor company’s inability to resolve their (automatic) transmission control module issue, as noted in tsb-16-0129, in a timely and reasonable manner. our 2014 ford focus (with 47,000 miles, and we are the only owner) stalled, without warning, in a busy intersection while we were traveling out of state to a major suburb of chicago. this stall almost caused a major accident, and we had an 18-month-old child in the vehicle. we had it towed to the closest ford dealer (buss ford in mchenry, illinois). we have this part escalated with ford, however ford and the dealership have no timeline on when the part will arrive. we believe the part to be ae8z7z369f. we called a local wisconsin ford dealer to see if they had the part. they stated that there were about 27,000 of these parts on backorder, and it could take more than 3 months to resolve. our car is out of state, with no timeline of a repair due to fords inability to get the part, so we cannot even plan when we can pick it up, and we are down a car. the dealer is out of loaner cars, and they are maxed out of the rental cars. we are on a wait list that is 12 people long. we called ford customer service to request ford to provide a rental car until the vehicle is fixed, however they are unwilling to do so. ford sold a defective transmission (this is not the only issue with this transmission) and is not providing a reasonable timeline to get the part fixed, and they even knew of these issues. in addition, they are not providing customers with a rental car or loner car during this unknown time period. i am asking that you require ford to provide loaner or rental cars free of charge until these vehicles can be fixed, not only for our family, but the 27,000 families that are out there waiting for this part. tsb-16-0129 https://static.nhtsa.gov/odi/tsbs/2016/mc-10109047-9999.pdf

The contact owns a 2014 ford focus. the contact stated that while his daughter was accelerating from a stop, the vehicle vibrated, lost motive power, and the rpm briefly became elevated before returning to normal functionality. no warning lights were illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the transmission assembly, related to customer satisfaction program: 19n08 (power train), but the vin was not included. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 134,000.

The transmission has completely failed multiple times causing us to have to push the car out of lanes of traffic because the car would not move forwards or backwards. the transmission would slip during acceleration even after clutch cleaning and fluid flush. there were no warnings, lamps, or messages. its very clear that there is an issue with these cars as everyone appears to have the same tcm issues.

I was driving the 2014 ford focus and it slipped out of gear no warning lights when accelerating only rpm’s would go up the vehicle still out of gear i immediately put on my flashers and pulled to the side of the highway with cars going by and the vehicle would restart no go in or out of gear. i had it towed to the nearest dealership after pulling over and turning car off after i turned key back on the engine light was on red and stated transmission fault, repair immediately. it was very dangerous situation i was in four lanes of traffic doing 65 mph when the vehicle slipped out of gear with no acceleration. it completely stalled at 65 mph.

The contact owns a 2014 ford focus. the contact stated while depressing the accelerator pedal from a stop, the vehicle started shuddering. the contact stated that the check engine warning light was illuminated. the contact took the vehicle to the local dealer and was informed that the vin was associated with nhtsa campaign number: 13v523000 (power train). the dealer repaired the vehicle under the recall however, the vehicle experienced the failure. the contact took the vehicle back to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 100,000.

My transmission shutters in traffic and ford dealership said they replaced the transmission control module .when i got the car back it was doing the same thing. now they say it is undser recall . that it has been fixed.

As i am not 100% sure where the problem comes from. and i know that this car and other ford vehicles are infamous for these issues. my ford focus’s transmission will spontaneously without warning completely shut off while driving which has caused me to almost get into crashes multiple times. i have brought my car to a ford dealership to get inspected in hopes of being included in a program which makes ford pay for a rental car while the part that causes the issues is delivered (there is large back order on the tcm) but when my car was done being diagnosed they claim my clutch needs to be replaced for 3200 which is ridiculous first of all but the main problem with this is that the broken tcm is what is causing the clutch to break creating a never ending cycle of replacements i have to pay for and even if i get a clutch replacement it won’t fix my overheating issue. these problems that are caused by ford have caused me to almost get into mulitple crashes and is restricting me from getting to work and i am getting no help from ford customer service and the individual dealerships try and scam me any chance i get so this is my last resort at getting any help

The contact owns a 2014 ford focus. the contact stated while stopped and attempting to accelerate, the vehicle failed to accelerate as needed. the contact stated that the “transmission hot” message was displayed, and the check engine warning light was illuminated. the contact was able to drive the vehicle to the residence. the vehicle was not diagnosed or repaired. the dealer was contacted, but no assistance was provided. the manufacturer was contacted but no assistance was provided. the failure mileage was 100,000.

The contact owns a 2014 ford focus. the contact stated that while driving approximately 5 mph, the driver's side air bag erroneously deployed. the contact stated that no collision had occurred to cause the air bag to deploy. during the failure, the driver sustained a neck injury that required medical treatment. a police report was filed at the scene. the cause of the failure was not yet determined. the local dealer and manufacturer were not notified of the failure. the vin was not available. the failure mileage was 84,000.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle jerked into second gear. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the contact related the failure to customer satisfaction program: 14m02 (transmission control module). the manufacturer was not made aware of the failure. the failure mileage was approximately 114,000.

The contact owns a 2014 ford focus. the contact stated while attempting to drive from a complete stop, she depressed the accelerator pedal, but the vehicle failed to respond. the contact stated that she applied more pressure to the accelerator pedal and the vehicle slowly responded. the contact stated that the check engine warning light illuminated while driving and the message "transmission overheated" was displayed. the contact veered to the side of the road to allow the transmission to cool off. the vehicle was taken to an independent mechanic on several occasions, and the grill shudder module assembly, the transmission fluid, and the transmission clutch actuator were replaced; however, the failure persisted. the vehicle was not repaired. the dealer was not notified of the failure. the contact related the failure to ford campaign number: 19n07. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 90,000.

The contact owns a 2014 ford focus. the contact stated while driving 1 mph, the vehicle stalled. the vehicle was able to restart after an hour. the vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 84,000.

The contact owns a 2014 ford focus. the contact stated that after arriving at her destination, the vehicle failed to shift into reverse. no warning lights were illuminated. the vehicle was towed to the dealer, who diagnosed a failure with the transmission dual clutch and shifter cable. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 100,000.

The contact owns a 2014 ford focus. the contact stated while shifted into reverse(r), the wheels locked, and the vehicle shuddered. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the contact related the failure to customer satisfaction program: 14m02 (transmission control module). the manufacturer was not made aware of the failure. the failure mileage was approximately 130,000.

I am writing to express that ford issued an extended customer satisfaction program (19n08) to get transmission issued fixed within a specific window or time and mileage. unfortunately that time has passed and the opportunity for smoother, safer driving has been missed by many people including me. ford is unwilling to extend the warranty and fix the transmission issues which i feel is a concern. the car rattles and shakes when i go at a slower speed which i imagine could be dangerous. this fix is over $3,000 and not attainable for the average american to pay out of pocket. ford needs to extend the warranty for the transmission clutch shift motor to keep the roads safe.

The car slips gears on takeoff. this is a common problem with these cars. the problem is when people google it the results tell them to drive them hard not easy on takeoff. they say drive it like you stole it. i feel the is very dangerous and these cars should be recalled and taken off the roads.

The contact owns a 2014 ford focus. the contact stated that while attempting to accelerate from a stop light, the vehicle failed to accelerate, and the transmission erroneously shifted to neutral. the vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was informed of the failure, but no assistance was offered. the contact stated that the transmission was previously serviced for the failure on multiple occasions. the failure mileage was 60,000.

The steering assist went out while driving 65 mph on the 15 south freeway.

The contact owns a 2014 ford focus. the contact stated that while reversing, the back over prevention camera was inoperable. the contact stated that the “camera unavailable” message was displayed. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 109,688.

The contact owns a 2014 ford focus. the contact stated while driving at various speeds, the vehicle was shuddering and vibrating while shifting gear. additionally, while driving, the vehicle failed to properly accelerate while depressing the accelerator pedal. the vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. the vehicle was not yet repaired. the contact stated the transmission clutch had been replaced on two previous occasions. the manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an extended warranty. the failure mileage was 19,000.

The contact owns a 2014 ford focus. the contact stated that the fuel gauge was displaying an incorrect reading on the instrument panel, with the check engine warning light illuminated. the vehicle was taken to the dealer where a diagnostic test was performed, and the purge valve was replaced. despite the repair, the check engine warning light remained illuminated. the vehicle was taken to an independent mechanic to be diagnosed the vehicle with a defective purge valve and a defective fuel tank. the mechanic then informed the contact of nhtsa campaign number: 19v515000 (fuel system, gasoline). the manufacturer was notified of the failure and the contact was informed that the vin was not included in the recall. the vehicle was not repaired. the failure mileage was approximately 70,000.

The contact owns a 2014 ford focus. the contact stated that after restarting the vehicle, the “power steering failure" message was displayed, and the steering wheel was very difficult to turn in either direction. the cause of the failure was not yet determined. the manufacturer was notified of the failure, but no assistance was offered. the local dealer was not contacted. the failure mileage was 147,000.

The contact owns a 2014 ford focus. the contact stated while driving approximately 65–70 mph, the vehicle stalled. there were no warning lights illuminated. the vehicle was pushed to the side of the roadway. the vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was contacted, but no assistance was provided. the failure mileage was approximately 150,000.

The contact owns a 2014 ford focus. the contact stated that after stopping at a traffic light, the vehicle failed to accelerate. the check engine warning light was illuminated. the contact shut off and restarted the vehicle. the contact then drove to the residence; however, the vehicle failed to restart the following day. an independent mechanic arrived at the residence to replace the battery; however, the failure recurred. another independent mechanic arrived at the residence to replace two unknown sensors, but the failure persisted, with the transmission overheating and the check engine warning lights illuminated. the vehicle was towed to a third independent mechanic, who referred the contact to a transmission specialist. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.

The contact owns a 2014 ford focus. the contact stated while operating the vehicle, the message "extreme heat, park vehicle" was displayed. the vehicle was parked and after lifting the hood, the contact noticed extreme heat coming from the engine compartment. the following day after driving and parking the vehicle anti-freeze was leaking from underneath the vehicle. the vehicle was towed to the local dealer who determined that the anti-freeze was leaking from a hole in the radiator. the contact was informed that the radiator needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 81,409.

Asi drive down the road my car swerves back and forth hard to control the steering wheel. this has happened several times and gets worse every time. very scary to drive down the road i took it to a mechanic he said that it was the rack and pinion part on the car. he also said that there was a recall on it in 2014, i have only had this car since 2018 so i don't know if it was fixed in the recall. this car is very dangerous to drive. the traction light came on and has not gone off since, also a message comes up that hillside assist start not available . would like to have this problem fixed if it a recall. i don't feel safe traveling in it.

The contact owns a 2014 ford focus. the contact stated that on several occasions while stopped at a traffic light, the accelerator pedal was depressed, and the transmission shifted gears rough. the check engine warning light was illuminated. the contact stated while driving up an incline, there was a delay in acceleration while the accelerator pedal was depressed. additionally, the contact stated that the vehicle failed to start. the vehicle had to be jumpstarted. the contact stated that the vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced due to the clutch shudder failure. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that customer satisfaction program: 14m02 and customer satisfaction program: 19n08 had expired. the contact was referred to the nhtsa hotline. the failure mileage was approximately 90,000.

Check engine light came on due to the code p0442. it was caused by a faulty purge valve, which my car was already recalled due to this. to my knowledge the valve was replaced. the check engine light is on again, same code. the purge valve was replaced again, but the engine light did not turn off. upon further inspection, the fuel tank is deformed. the purge valve defect can cause the fuel tank to be vacuumed in on itself, and there happens to be another recall on this issue. my car is not part of this recall. not only is the check engine light on for the deformed fuel tank, but my mpg number does not match up with the amount of mileage i actually have left. there needs to be another recall with the cars that were not in the original group recalled.

The contact owns a 2014 ford focus. the contact stated while driving 25 mph, the vehicle hesitated while depressing the accelerator pedal. the vehicle was towed to a dealer. the vehicle was diagnosed, and the mechanic confirmed a failure with the clutch and ignition coils. the vehicle was not repaired. the manufacturer was made aware of the failure and directed the contact to the nhtsa hotline for assistance. the failure mileage was approximately 63,000.

The contact owns a 2014 ford focus. the contact stated while reversing at 3 mph, the contact heard an abnormal sound coming from the vehicle. no warning light was illuminated. the vehicle was diagnosed by the dealer, and it was confirmed that the clutch shudder was the cause of the failure. the vehicle was repaired but the failure reoccurred. the manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. the failure mileage was approximately 50,001.

The contact owns a 2014 ford focus. the contact stated that after refueling the vehicle, the vehicle routinely failed to start, but would restart after 15-20 minutes. the contact stated that the failure had been a recurring failure. the check engine warning light was illuminated. the vehicle was taken to a local pep boys, where it was diagnosed and determined that the evaporative emission control (evap) system had failed. an unknown dealer was notified of the failure. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in nhtsa campaign number: 19v515000 (fuel system, gasoline). the failure mileage was approximately 160,000.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. the vehicle was taken to an independent mechanic where it was diagnosed with evap purge valve failure. the contact was informed that the evap purge valve needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but informed the contact that the nhtsa campaign number: 18v735000 (fuel system, gasoline) had expired. the contact stated that there was two parts to the recall repair being completed and only one part was completed. the failure mileage was approximately 112,665.

Steering gear box failure. open recall 14s18 for same month and year manufactured but ford declines to repair.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle stalled. the vehicle was taken to the dealer where it was diagnosed that the transmission control module failed and needed to be replaced. the vehicle was repaired; however, the failure recurred. the contact stated that the vehicle failed to shift into reverse. additionally, while driving at an undisclosed speed, the vehicle stalled, and the check engine warning light illuminated. the vehicle was towed to the dealer where it was diagnosed that the transmission control module had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vin was included in the customer satisfaction program campaign number: 14m02 however, the parts to perform the repair were on backorder. the failure mileage was approximately 60,000.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the radio was making an abnormally loud cracking noise whether the vehicle was started or turned off. the contact stated that radio fuse was hot to the touch. the vehicle was taken to the dealer however, the failure could not be duplicated. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 86,000.

The contact owns a 2014 ford focus. the contact stated that upon attempting to close the driver's side rear door, the door failed to latch securely. the vehicle was taken to the dealer, who diagnosed a failure with the door latch. the vehicle was not repaired. after investigating the failure, the contact related it to nhtsa campaign number: 20v331000 (latches/locks/linkages), but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 111,000.

The contact owns a 2014 ford focus. the contact stated while driving from a complete stop, the accelerator pedal was depressed, but the vehicle jerked and hesitated to respond. the check engine warning light was illuminated. the contact stated that the failure recurred while driving. the contact stated that on several occasions, the vehicle failed to respond upon depressing the accelerator pedal, causing the contact to pull to the side of the roadway. the vehicle was taken to the dealer and an independent mechanic, where unknown repairs were completed; however, the failure recurred. the contact received notice of ford campaign number: 14m02. the vehicle was taken to the dealer, where it was diagnosed that the tcm and the transmission had failed and needed to be replaced. the dealer informed the contact that the tcm would be covered under the campaign; however, she would be charged a repair and labor fee for the transmission clutch replacement. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 22,000.

Bought this 2014 ford focus from a used dealership for my 16 year old daughter's 1st car. within a week of owning the car noticed the car had a hesitation going from a stop sign intersection stop to pulling out would not pickup speed but has a forced hesitation before eventually gaining speed. my daughter was also at a intersection one day when the car slipped and jerked as a result in sudden or delayed vehicle acceleration nearly causing an accident. we have a engine light code that was showing as well during the first week of owning the car and it reads as: transmission code p090c-00 clutch b actuator control circuit low. the actuator part was replaced and the car continues to have the same problem and the engine light continues to go on and off.

The contact owns a 2014 ford focus. the contact stated while driving 35 mph, the vehicle ceased to accelerate as designed. the contact pulled over to the side of the road where the transmission overheated warning light was illuminated. the vehicle was towed to the dealer to be diagnosed. the contact was informed that the transmission clutch failed and needed to be replaced. the manufacturer was not made aware of the failure. the failure mileage was approximately 141,000.

The contact owns a 2014 ford focus. the contact stated while driving approximately 10-15 mph, the vehicle experienced a loss of power steering assist. the power steering assist warning light was illuminated. the vehicle was towed to the dealer, where it was diagnosed that the rack and pinion needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 48,700.

The contact owns a 2014 ford focus. the contact stated while driving at various speeds, the vehicle unintendedly downshifted, with the check engine warning light illuminated. the vehicle was initially taken to essential ford of stuart (4000 se federal hwy, stuart, fl 34997) where the failure was acknowledged; however, the dealer could not service the vehicle in a timely manner. the vehicle was taken to a second dealer where the contact paid out of pocket for the repair. the manufacturer was notified of the failure. the vehicle was repaired. the failure mileage was approximately 50,000.

The contact owns a 2014 ford focus. the contact stated that after shifting the gear selector to reverse, the vehicle failed to respond as needed. the vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 89,000.

The contact owns a 2014 ford focus. the contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle shuddered. the contact stated that the failure recurred while driving and shifting between gears. the check engine warning light was illuminated. the vehicle taken to the dealer on two occasions, and the transmission clutch was replaced and the pcm was reprogrammed twice; however, the failure persisted. additionally, the contact stated that the vehicle failed to respond upon shifting into reverse (r) and the engine revved. the contact stated that the vehicle operated as if the transmission was in neutral(n). the vehicle was taken to a second dealer, lynch ford of mukwonago (1015 main st, mukwonago, wi 53149) where it was diagnosed that the tcm had failed and needed to be replaced. the vehicle was repaired. the contact stated that while driving at an undisclosed speed, the transmission was not shifting as intended and the vehicle was shuddering while shifting between gears. the message "transmission overheated" was displayed. the vehicle was taken to a third dealer, griffin ford (1940 e main st, waukesha, wi 53186), where it was diagnosed and the transmission actuator was replaced. additionally, the contact stated that while attempting to start the vehicle with the ignition key, the vehicle failed to start at first attempt, and there was an abnormal clicking sound coming from the engine. the manufacturer was notified of the failure, but no assistance was provided. the vehicle was not repaired. the failure mileage was approximately 15,661.

The contact owns a 2014 ford focus. the contact stated that while driving at 5 mph and accelerating, the vehicle started shuddering. the contact stated that the transmission was shifting erratically, causing the vehicle lunge forward. no warning light was illuminated. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the failure was due to a faulty shift fork in the transmission, and a faulty spark plug. the vehicle was not repaired. the manufacturer was made aware of the failure and filed a complaint on behalf of the contact. the failure mileage was approximately 25,000.

The contact owns a 2014 ford focus. the contact stated while driving 65 mph, the rmps increased significantly. additionally, the contact stated upon coming to a complete stop, the vehicle made an abnormal clunking sound. the contact also stated that the vehicle shuddered and hesitated to respond while driving from a complete stop. the contact stated that the vehicle stalled while at a complete stop at the traffic light. the contact stated that the vehicle made an abnormal clunking sound while shifting into reverse(r) and failed to respond intermittently when shifting into reverse(r). the check engine warning light was illuminated. the vehicle was taken to the dealer, where it was determined that the tcm was operable, and that the failure was due to the transmission clutch shudder. the vehicle was not repaired. the contact related the failure to ford campaign number: 19n08; however, the dealer informed the contact that the campaign had expired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 60,000.

Transmission dual clutch failed causing transmission to fault in the middle of highway driving

We bought this used vehicle from toyota of peoria dealership in april 2023. was in the middle of traffic when my vehicle stop almost getting into a accident.due to a clutch recall that we were not informed of. when we got it into a ford dealership they told us that we would have to pay for theses recalls that ended going bad in the vehicle. told us that recall only last for 5 years or 100 thousand mile it would of been covered. being a big dealership in our area they should of checked all recalls as well looking over everything before selling a car. these recalls should go longer then 5 years.

The contact owns a 2014 ford focus. the contact stated while driving at 5 mph, the front driver’s side door independently opened. no warning light was illuminated. the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and advised the contact to call the nhtsa hotline to report the failure. the failure mileage was approximately 139,000.

The contact owns a 2014 ford focus. the contact stated while driving 55 mph, the vehicle inadvertently decelerated while the accelerator pedal was depressed. the contact pulled off the roadway and then turned off and restarted the vehicle. no warning light was illuminated. the vehicle was taken to the dealer where it was diagnosed that the clutch assembly failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was advised to call the nhtsa hotline. the failure mileage was approximately 181,000.

The contact owned a 2014 ford focus. the contact stated while driving 25 mph, the vehicle was hesitant while accelerating. the contact heard an abnormal sound before the vehicle lost motive power and stalled. the engine failure warning light was illuminated. the vehicle was towed away from the scene and deemed a total loss by usaa insurance company. the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 100,000. the vin was unavailable.

The contact owns a 2014 ford focus. the contact stated that when attempting to accelerate from being idle the vehicle would jerk and or began lagging. when driving at various speeds and attempting to increase in speed the rpms would begin revving up as if the vehicle would accelerate, however, it would fail to increase in speed. there were no warning lights illuminated. the contact took the vehicle to the who diagnosed that the transmission control module had failed and needed to be replaced. the vehicle was repaired however the failure persisted. the vehicle was returned to the dealer who diagnosed that the clutch needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 62,000.

My car has direct clutch transmission that i am told has a design flaw so even after a $3,000 transmission repair the problem will re-occur. the car revs like crazy & doesn’t move forward. it is so dangerous when i am transporting my grandchildren to & from school crossing 4-lanes if traffic in town to get to the other side & the transmission does this in front of oncoming traffic! and no - no fatalities yet!

Unable to control vehicle in light rain conditions. steering took me straight off the highway into a steel wire fence. totalled the car with massive front end damage. seat belt did not lock. knocked window out with head during impact. the only airbag to deploy was the knee airbag, shooting the hard plastic straight into my kneecap.

I purchased a new 2014 ford focus electric (ffe) in 2014. i have learned since then that every ffe develops a high voltage battery, the battery that powers the electric motor, coolant leak at no more than 80,000 miles, rendering the car inoperable. ford will not repair the leak and will only sell a replacement battery. ford has not issued a recall and is allowing the cooling system for a battery made from a highly combustible material to fail. the cooling system failure also requires the driver to get off the road immediately with the "stop safely now" message and leaves the driver stranded with a useless car. the following are links about the ffe battery coolant leak. [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Car jerking and started to not move forward when step on gas pedal then had to pull over and stop car. was on local road. brought car to dealer and they found it was due to tcm mail notice saying this car year / model needs replacement, but they have ordered parts 6 months ago and none has been received nor do they know when they will receive. this would be covered by ford. dealer also said clutch needs to be fixed, around $5,000, which dealer will not pay, we will need to pay. dealer did not provide paperwork. my car is only 9 years old, 30,000 miles, and dealer warned us not to drive car till the 2 problems are fixed because they are unsure when car is going to suddenly be volatile and cause major unknown problems

The car continues to stall and buckle while driving. doug henry og tarboro nc diagnose came up with replacing clutch and transmission with a cost of of 10237.57 dollars. this car is a safety hazard.

The engine control module failure. i was on a busy two lane highway and my car stalled out almost causing me to get hit from the back. i had to be pushed off the busy road from a police officer so i wouldn’t get hit by the heavy trucks. this is a dangerous for anyone whom experienced this. an investigation need to or process

I know it’s the transmission because it gears just goes and the car doesn’t go anywhere. now i have my car parked

The contact owns a 2014 ford focus. the contact stated that while driving at slow speeds, the vehicle hesitated to accelerate and was jerking. the check engine warning light was illuminated. the contact stated that the clutch assembly was previously repaired and the tcm was replaced; however, the failure recurred. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 71,000.

I noticed that kia had a recall for emergency trunk release. i have a 2014 ford focus. the manual says there should be a release latch in the trunk, but there is none.

The contact owns a 2014 ford focus. the contact stated that the check engine warning light was illuminated. the contact stated that the vehicle failed to shift into the intended gear and the vehicle started to shudder. the vehicle was taken to an auto repair shop where it was diagnosed that the clutch failed and needed to be replaced. the vehicle was then taken to the dealer where it was also diagnosed that the dual clutch had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vin was not included in a recall and that the warranty had expired. the failure mileage was approximately 140,000.

The contact owns a 2014 ford focus. the contact stated while driving from a complete stop, the engine revved significantly, and the vehicle experienced hard shifts. the contact stated that the vehicle shifted from 1st gear to 3rd gear, and from 3rd gear to 5th gear. the contact depressed the accelerator pedal and continued driving. the contact stated that the failure recurred several times while driving. the power train warning light and the message "transmission overheating - puller over as soon as possible when safe" was displayed. the vehicle was taken to the dealer, where the transmission actuator motor b was replaced; however, the failure recurred within an hour of driving the vehicle. additionally, the vehicle was shuddering. the contact pulled into a parking lot, turned off and restarted the vehicle several times. the contact then drove to the residence. upon restarting the vehicle, the power train warning light illuminated. the vehicle was not repaired. the contact related the failure to an unknown tcm recall. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 112,000.

The contact owns a 2014 ford focus. the contact stated that the vehicle failed to start and was jumpstarted. the contact stated that the failure recurred several times. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, where the battery was replaced; however, the failure persisted. the contact stated while attempting to reverse at 2 mph, the vehicle failed to respond. the contact parked the vehicle. a mobile mechanic could not determine the cause of the failure. the vehicle was towed to an independent mechanic, where it was diagnosed that the failure was related to the transmission. the vehicle was then towed to a certified transmission specialist, who referred the contact to the dealer for assistance. the vehicle was towed to the dealer, where it was determined that the pcm needed to be replaced; however, the dealer did not replace the pcm although the replacement was covered under warranty. additionally, the contact stated that the dealer had previously replaced the transmission in 2017. the vehicle was later taken to the second dealer, metro ford, inc. (2860 s noland rd, independence, mo 64055), where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that they would partially cover the cost of the repair. the manufacturer also referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 28,000.

My clutch which we paid out of pocket for the first time we need to get it fixed and i only had the car for 6 months when the clutch went out the first time then only a year later i had to get it fixed again and got it under warranty and then the following year i had to get it fixed and it was covered again under warranty and now 2023 again a year later my clutch went out and even tho my clutch was covered under a two year warranty they are refusing to fix my clutch because it is a "transmission issue" even after running my diagnostic it clearly states it is a clutch issue and since they are calling it a "transmission issue" my car can no longer be fixed and covered under warranty because it is not a "transmission issue" it is a clutch issue. i have only ever gotten my car fixed from ford and we cant understand why this is a recurring issue and there for why ford cannot fix this issue.

The power steering went out while driving it. she could hardly turn the vehicle to get it to a parking spot. vehicle needs a new steering assembly. my daughter drives this. so many other concerns about steering issues on this type of vehicle.

The contact owns a 2014 ford focus. the contact stated that on several occasions while driving at various speeds, the vehicle lost motive power while the shifting gear. the vehicle was taken to a dealer where it was diagnosed and determined that the tcm needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 147,000.

The contact owns a 2014 ford focus. the contact stated that while the vehicle was parked, the contact attempted to reverse however, the vehicle failed to respond while depressing the accelerator pedal. the check engine warning light was illuminated. the vehicle was towed to a dealer to be diagnosed. the contact was informed that the failure was due to a faulty transmission and that the shift motor-b stop was fractured inside the case. the manufacturer was not made aware of the failure. the failure mileage was approximately 127,000.

The contact owns a 2014 ford focus. the contact stated while driving approximately 60 mph, the vehicle began to lose forward momentum. the contact depressed the accelerator pedal and the vehicle revved; however, the vehicle did not respond as needed and stalled. the contact pulled over and attempted to restart the vehicle however, the vehicle failed to restart. the check engine warning light was illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced; however, the dealer stated that the vehicle was no longer under warranty for the customer satisfaction program: 19n08 transmission clutch shudder (power train). the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 90,000.

The contact owns a 2014 ford focus. the contact stated that the vehicle occasionally failed to reverse. the contact stated that the vehicle had to travel for five to ten minutes before it would accelerate as needed. the check engine warning light was illuminated. the vehicle was taken to an independent who checked the transmission, but the failure persisted. the vehicle was taken to the local dealer, where it was diagnosed and determined that the clutch needed to be replaced. the vehicle was not covered under warranty and was not repaired. the manufacturer was contacted and informed the contact that the warranty had expired. the contact was then referred to the nhtsa hotline. the failure mileage was approximately 100,000.

The contact owns a 2014 ford focus. the contact stated that after the vehicle was refueled, the vehicle failed to restart. the contact stated that several attempts were needed to restart the vehicle. the contact stated that while driving at various speeds, the vehicle stalled without warning. the contact was able to restart the vehicle however, the check engine warning light illuminated. the vehicle was taken to the dealer and dtc code: p1450 (evap emissions control system) was retrieved. the contact referenced nhtsa campaign numbers: 15v813000 (electrical system) and 14v495000 (electrical system) as a possible cause for the failure; however, the vehicle was previously repaired under the recall repairs. the contact stated that the transmission control module and the clutch had been replaced several times however, the failure persisted. the manufacturer was made aware of the failure. the approximate failure mileage 91,000.

The contact owns a 2014 ford focus. the contact stated while driving 40 mph, the vehicle briefly jerked and shuddered, and lost motive power. after restarting the vehicle, the vehicle returned to normal functionality; however, the failure became a regular occurrence. the contact also stated that while driving at night, she became aware that the headlamps provided inadequate illumination, severely compromising nighttime visibility. after a visual inspection of the headlamps, the contact became aware that the housing had deteriorated significantly. no warning lights were illuminated. the vehicle was taken to the dealer, who diagnosed a general failure with the transmission but diagnosis for the failure with the headlamps. the contact was informed that the headlamps needed to be replaced. additionally, the transmission was replaced however, the failure recurred. after investigating the failure, the contact related it to nhtsa campaign number: 15v813000 (electrical system), but the vin was not included. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 46,000.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle shuddered with an abnormal sound coming from the rear passenger's side wheel. the check engine warning light was illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the tire but provided no diagnosis for the warning lamp. the vehicle was taken to another dealer, who diagnosed failures with the rear passenger’s side wheel bearing and clutch. the vehicle was repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 98,000.

The contact owns a 2014 ford focus. the contact received notification of customer satisfaction program: 14m02, prompting her to schedule the vehicle for service with the dealer. the vehicle was taken to the dealer, who informed the contact that the service could not be completed, due to a general failure with the transmission. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, and a case was opened. the failure mileage was 107,000.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle would shake uncontrollably, and the vehicle was hesitant to accelerate when the accelerator pedal was depressed. the contact also became aware that the clutch was slipping. additionally, the vehicle occasionally failed to start with a clicking sound coming from the engine compartment. an unknown warning light was illuminated. the vehicle was towed to a dealer but was not diagnosed or repaired. the manufacturer was made aware of the failure and determined that the vin was not included in a recall. the failure mileage was 135,610.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle shuddered and jerked before losing motive power. the contact was able to pull over to the shoulder of the roadway, where the vehicle stalled and failed to immediately restart. after restarting the vehicle, the vehicle briefly failed to indicate that the power was available to the vehicle before finally displaying electronic information. the vehicle was towed to the dealer, who diagnosed a failure with the clutch assembly. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 18v845000 (power train) but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 133,318.

Transmission programming recall, clutch recall, fuel cap recall and many more recalls were not performed at ford dealership! had to pay out of pocket at dealer for “labor” task was never performed at dealer for all recalls!

Delayed start, hesitation to drive after braking

My 2014 ford focus se hatchback is having bad transmission codes throwing at me. automatic transmission electrical system codes and transmission stuck in clutch a. i have 123,000 miles on it. i'm afraid to drive it as it being a electrical problem and i have my teenage son in the car with me. i'm afraid of a fire. ford wants hundreds of dollars just to diagnose what 3 other mechanics have already diagnosed it. i have a picture of the codes. ford knows about this problem but wants hundreds of dollars to tell me what i already know and then thousands of dollars to fix it.

The contact owns a 2014 ford focus. the contact stated that after the vehicle was idle, the vehicle shuddered before accelerating forward. the check engine warning light was illuminated. the contact stated that while driving at various speeds, the contact felt as if the transmission had shifted into neutral and or lost motive power. the vehicle was included in the customer satisfaction program nhtsa id: 10237441 (power train) however, the part for the repair was on backorder. the manufacturer was made aware of the failure. the approximate failure mileage was 68,000.

There is a recall on this car for tcm transmission module. this part is available through non-dealer car repair shops, however, ford has been unable or unwilling to provide this part for recall for over 1 year, saying that it is back ordered with no date of arrival estimated. i received my recall letter in august of 2023. i was in dealer and had this part tested on september 18th, confirming the recall applied to it. the dealer had my car for one month before returning it to me still broken. today they still have no estimate on when they will fix this. this issue causes my car to lose power and shudder and the engine light comes on when starting off from being stopped, or sometimes just suddenly act like it has gone into neutral on the freeway. ford apparently only has to replace this on vehicles with less than 150,000 miles that are under 10 years of age. my car is a 2014, so in one month it will be 10 years old, and only a few months after that it will reach 150,000 miles. it seems like ford is trying to wait out this recall so they do not have to pay for the repair. it is unreasonable that there are obviously suppliers for this part but ford is not willing to contract with them and make the repair, meanwhile those of us who spent tens of thousands of dollars on ford vehicles have to take our lives in our hands every day just to drive the garbage they wont fix. please make ford do more to help those affected by this recall and please don't allow corporations to time out their responsibility to fix the low quality garbage they produce. i have received no indication that ford will ever fix my car. ford motor company said they have a loner program that goes through the dealer, but the dealer says they know nothing about any such program. it's a lot of games being played and very few cars being fixed. thank you.

We had a nail that needed to be removed from a tire. tire discounters said that the lug nuts have swollen and they cannot tighten the lug nuts without us replacing them. they cannot tighten the lug nuts due to the nuts swelling and not fitting into the lug wrenches anymore. how can ford sell a product that is inherently unsafe?

The contact owns a 2014 ford focus. the contact stated while driving 40-45 mph, the check engine warning light was illuminated, and the vehicle decelerated to 15-20 mph. the contact merged to the right lane and continued driving at a slow speed. additionally, the contact stated that the vehicle failed to start while in a parking lot. the contact waited 30 minutes and was able to restart the vehicle. the check engine warning light was illuminated. the contact then shifted into reverse(r), but the vehicle failed to respond. the contact stated that she turned off and restarted the vehicle, and the vehicle responded as needed. the contact received notification of ford service campaign number: 14m02, and the vehicle was taken to the dealer for repair. the dealer diagnosed the vehicle with transmission clutch shudder. the vehicle was not repaired. the vehicle was taken to a transmission specialist, where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 121,000. the contact stated that the transmission got worse over time with no assistance from the manufacturer for repairs.

The contact's mother-in-law owns a 2014 ford focus. the contact stated that while shifting into 1st gear and 2nd gear, the vehicle shuddered. no warning light was illuminated. the vehicle was taken to the dealer, where it was diagnosed that the actuator fork and clutch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. the failure mileage was approximately 18,000.

The contact owns a 2014 ford focus. the contact stated that while driving at approximately 35 mph, the transmission fault warning light illuminated. the contact stated that the vehicle began jerking and lost motive power. the vehicle was restarted; however, the vehicle would only operate in reverse. the vehicle was towed to a dealer where it was diagnosed and determined that the clutch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 42,000.

The contact owns a 2014 ford focus. the contact stated while driving at approximately 5 mph, the vehicle lunged into gear and shuddered before moving forward. the contact stated that the failure occurred whenever the accelerator pedal was depressed while driving forward. the contact stated no warning light was illuminated. the contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the transmission needed to be rebuilt. the independent mechanic advised the contact that the transmission failure was covered under customer satisfaction program number: 19n08 - automatic transmission clutch shudder (power train). the contact called the dealer and was advised that the vehicle was out of warranty for customer satisfaction program: 19n08. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 12,000.

Car was in idle and decellerated. the check engine light came on. the dual clutch assembly and fork have already been replaced once due to same issues. now they are saying it is the same thing and they want to charge us!

While driving on the freeway to go drop my daughter at school, the car started jerking and loosing speed, it wasn't responding or picking up speed when pressing on the gas pedal, it started slowing down and almost got hit from behind. then a warning came on the dash showing check engine and "transmission overheating," at that moment i pulled over to the side of the freeway and parked the car. i was able to make it to my daughter's school, but after getting to my daughters school, the car would not go into drive or reverse, so i turned it off to cool it down. i tried to turn it back on and it failed to come back on, and so i had to get it towed from my daughter's school to my residence. the transmission was compromised and is now faulty because it failed to go into drive or reverse. i'm not sure why it's not starting. my safety and that of others was put at risk when the car jerked and started slowing down suddenly on the freeway and almost caused an accident. not inspected and no diagnostic carried out yet. i'm in the process of having it towed to a ford dealership because there's a customer notice from ford for extended warranty for the transmission control module.

The contact owns a 2014 ford focus. the contact stated that while his daughter was driving at an undisclosed speed, the transmission hesitated. the vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch. the contact was informed that the transmission clutch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to report the failure to the nhtsa hotline. the failure mileage was approximately 82,000.

The contact owns a 2014 ford focus. the contact stated while driving 5 mph, the transmission was shifted from 1st to 2nd gear, and the vehicle jolted forward, then failed to accelerate immediately. additionally, the transmission was slipping. the failure persisted while driving at 20 mph when the transmission was shifted from 2nd to 3rd gear with the rpm fluctuating and the engine revving. the contact was able to drive to the residence. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the contact stated that the dealer had previously replaced the transmission and reprogrammed the tcm; however, the failure recurred. the manufacturer was made aware of the failure. the failure mileage was approximately 125,000.

The contact owns a 2014 ford focus. the contact stated while driving 35 mph and depressing the accelerator pedal, the vehicle shuddered and hesitated to respond. there was no warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed with transmission clutch shudder. the dealer determined that the transmission clutch needed to be replaced. the dealer informed the contact that the vehicle could not be repaired under ford campaign number: 19n08, because the campaign had expired. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 110,000.

The contact owns a 2014 ford focus. the contact stated that while the vehicle was parked, the contact received a call from a family member who was driving by the contact's residence. the family member informed the contact that the vehicle was on fire. the local fire department was contacted and arrived and extinguished the fire. a fire report was filed. no injuries were sustained. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and advised the contact to report the failure to nhtsa. the failure mileage was approximately 201,000.

I was driving my 2014 ford focus electric car sometime in 2023 and the system told me to immediately pull over for no reason. i was able to pull it over but it would not start again after turning it off. i let it sit and came back the next day since i needed to go somewhere and it started. the car then had issues starting and i tried to diagnose with the dealership and we ended up recharging the battery because it was low. it was a little more consistent but it died again but this time it would not turn over. i finally got the car to the dealership to diagnose and it took them over a month to do so. it seems the high voltage wire harness was bad and needed to be replaced. it seems that this should be a recall because it is a major component and even a safety issue since the car died while driving.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle transmission was not shifting properly. the contact stated that the vehicle was smoking and the contact pulled over into a parking lot. the vehicle was able to restart, however, the engine was revving high and the vehicle was turned back off. the check engine warning light was illuminated. the contact stated that when starting from a complete stop, the vehicle hesitated to accelerate. additionally, the contact stated that the vehicle had trouble coming to a complete stop. the vehicle was towed to a local dealer. the dealer diagnosed that the clutch needed to be replaced due to a faulty seal. the manufacturer was made aware of the failure. the contact stated that the clutch had previously been replaced for the same issue. the failure mileage was approximately 145,432.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, a message displayed reading "transmission overheating", after which the vehicle entered limp mode and was unable to accelerate above 5 mph. the contact was able to pull to the shoulder of the roadway and turn off the vehicle. after restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic, who diagnosed a failure with the dual clutch transmission. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 19n08, but the vin was not included. the manufacturer was not notified of the failure. the failure mileage was 143,000.

There was a purge valve replacement and a valve cover replacement recall on other ford focus models. ford customer service personnel and website stated not on my model.

The contact owns a 2014 ford focus. the contact stated while driving 50 mph, the contact attempted to accelerate however, the transmission shifted hard into the next gear with the check engine warning light illuminated. the contact drove the vehicle to the dealer, and it was diagnosed with a faulty transmission clutch. the vehicle was not repaired due to the cost. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. the approximate failure mileage was 85,100.

The contact's fiancé owns a 2014 ford focus. the contact stated that while his fiancé was driving at an undisclosed speed, the check engine warning light illuminated. additionally, the vehicle hesitated to start and failed to start right away after a jumpstart. the contact was later able to start the vehicle. the rpm also fluctuated while the vehicle was idling. the vehicle was taken to an independent mechanic, who reset the check engine warning light; however, the failure recurred. the vehicle was taken back to the independent mechanic, who retrieved dtc code: p1450 and determined that the canister purge valve (cpv) and fuel vapor system needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the contact related the failure to nhtsa campaign numbers: 18v735000 (fuel system, gasoline) and 19v515000 (fuel system, gasoline); however, the vin was not included in the recalls. the failure mileage was approximately 98,500.

The contact owns a 2014 ford focus. the contact stated that while driving 70–72 mph, the vehicle decelerated. the contact pulled to the side of the road. the check engine and cruise control warning lights were illuminated. the vehicle was towed to the local dealer, where it was diagnosed that the pcm and transmission control module, snap ring, transmission fluid, two clutch ports, transmission case, and input bearing needed to be replaced. the dealer informed the contact that the parts were on backorder. the vehicle was not repaired. the manufacturer was contacted and referred to the nhtsa hotline. the failure mileage was approximately 82,000.

The contact owns a 2014 ford focus. the contact stated that the gear had to be shifted from park to neutral and back to park to start the vehicle. the vehicle started and the contact depressed the accelerator pedal however, the vehicle failed to respond but the engine revved up. the contact stated that while driving at an undisclosed speed, the vehicle jerked, and the transmission slipped and delayed while downshifting. the contact stated that while depressing the brake pedal to stop the vehicle, the vehicle accelerated unintendedly without warning. the check engine warning light was illuminated. additionally, the “transmission hot - pull over safely - wait 5 minutes" was displayed. the vehicle was taken to the dealer where a diagnostic test was performed. the dealer stated that the actuator had seized and burned the clutch. the vehicle was not repaired due to the cost. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. the approximate failure mileage was 107,000.

The contact owns a 2014 ford focus. the contact stated while driving 30 mph, the vehicle started to shake, after which the vehicle lost motive power and was unable to accelerate above 5 mph. the contact was able to pull to the shoulder of the roadway, where the failure persisted. the check engine warning light was illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the transmission control module. the tcm was replaced, but the dealer was unable to program the tcm. the dealer diagnosed an additional failure with the dual clutch. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 100,000.

After about 25-45 minutes of driving the car every time you accelerates the transmission starts slipping the car starts to rattle very badly and it makes a crunching sound. it makes the car almost impossible to drive and sounds and feels like it’s about to break down.

Gas tank was filled and experienced erratic fuel gauge indication during drive. parked vehicle and next day there was gasoline coming out of the bottom of the car. towed and mechanic said the gas tank shows deformation, issue where the tube into tank/assembly is defective.

My card was recalled several years ago for a purge valve canister. it was repaired but would still cut out sometimes. it is doing it again now, as a matter of fact when you pull up to a light or sudden stop it will stall the engine. also when you fill up with gas, it does not want to start. i know that when it was fixed, the problem was a band aid fix. there is something in the vehicle causing this purge valve canister to malfunction. i think it should be covered under the same recall and it should be paid for by ford.

The contact owns a 2014 ford focus. the contact stated that while his son was driving at an undisclosed speed, the vehicle jerked and shuddered, after which the vehicle lost motive power. the driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. the check engine warning light was illuminated. the vehicle was towed to the dealer, who diagnosed a failure with the dual clutch. the vehicle was repaired, but the failure reoccurred. the vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission control module. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 14m02. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 128,000.

The vehicle has all of the mentioned issues from the recall for the stuck cpv. check engine light illuminated directly after refueling. codes present at p1450 and p0420. noticeable change in drivability. my specific vin is not showing affected by this recall however it meets every requirement to be considered eligible. if my local dealership will not cover this i will have to file a consumer affairs report and take my case to small claims court as this should be something ford has to remedy due to they’ve already admitted negligence in the manufacture of this vehicle.

The contact owns a 2014 ford focus. the contact stated that while driving, the transmission was bucking and shuddering while accelerating from a stop. the vehicle was taken to the local dealer who diagnosed that the clutch pack was improperly tensioned, and a clutch fork bearing needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 26,000.

My son had the car and it had to sit waiting on a part for 2 years. it almost caused him to wreck on several occasions. in the meantime transmission shop check and didn't agree with the dealer. finally the dealer replaced the tcm transmission control module. i ending buying the car to help my son. less than 10,000 miles car began doing same thing. in the meantime i received a letter from the factory extending the warranty. i had take to shop and same thing was the transmission control module. it was causing the clutch and actuators. the shops said it a dealer issue and explained the letter and customer agreement to me. they said the dealer has to fix for free. i called the dealer and they diagnosed it over the phone and refused to fix without 4,700 hundred dollars. i still waited until appointment time over a month had it towed there was driven on to rollback. was not told of a diagnostic fee. they later called me saying the drove and put on the computer and wasnt the tcm. also told me it was gonna be 6,500 dollars. this car has anost caused 4 collisions one of which scared me so bad am having a brain injury i arrived it home a few minutes away and had a severe brain issues. the dealer on drove the car one tenth of a mile from the shop to a storage lot. they have repeatedly refused to give me the diagnostic print out but instead just an estimate. this is a well know issue with these transmissions to the point ford extended the warranty. i had to pay a fee and car was taken to a local garage where it remains. car was driven on the rollback for travel tested at shop. once again is tcm which is covered as many times a needed up to 150,000 miles. once over 150,000 miles one more complementary tcm replacement. dealer still refuses to fix according to ford customer agreement also refused to just give me the tcm to have replaced. factory complaint went no where. any help would be appreciated. thank you, [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the contact stated that the failure occurred intermittently; however, the failure previously occurred while in traffic. the contact also stated that the failure occurred while the contact and the contact's son were driving. the vehicle was taken to the dealer however, the vehicle was not diagnosed. the contact stated that previously the failure had been repaired under warranty however, the repair only lasted for approximately nine months. the contact was informed that the repair would no longer be covered under the extended warranty under the customer satisfaction program: 14m02. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 57,000.

The contact owns a 2014 ford focus. the contact stated while turning the steering wheel in either direction there was a grinding noise coming from the steering column. the cause of the failure was not yet determined. the local dealer and the manufacturer were notified of the failure and informed the contact that the vin was not included in nhtsa campaign number: 14v514000 (steering). the contact stated that the vehicle had experienced the failure listed in the recall. the failure mileage was 107,000.

The contact owns a 2014 ford focus. the contact stated that while attempting to accelerate from a complete stop, the vehicle made an abnormal rattling sound and failed to respond. no further information was provided. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 125,000.

The contact owns a 2014 ford focus. the contact stated that while the transmission was shifted into reverse(r), the vehicle failed to move. no warning light was illuminated. the vehicle was towed to the dealer, where it was diagnosed that the clutch had failed, and it was determined that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 130,000.

I am writing to address a significant issue regarding my ford focus 2014 (vin [xxx] ). on [xxx], the check engine light illuminated, indicating error code p07a3 - transmission friction element "a". i promptly took my car to autonational ford bellevue for inspection (customer #[xxx]). despite assurances of a transmission control module replacement under warranty, the issue persisted after alleged replacement. upon independent examination on [xxx], it was found that the transmission control module remained unchanged, contrary to the dealership's assertions. 1. autonational ford bellevue representative initiates a warranty claim (which is valid until 2025) for my ford focus's transmission control module. 2. the transmission control module is not installed in my car; instead, someone from autonational ford bellevue effectively appropriates it (its value is over $500). 3. i am misled into believing that the transmission control module has been installed; in reality, they are deceiving me. they hope that because the car is old, i will need to replace the dual clutch transmission, and thus, i won't pursue this matter. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2014 ford focus. the contact stated that while driving the vehicle at approximately 40 mph, the vehicle shuddered like the transmission was about to shift; however, the vehicle had an automatic transmission. the contact stated while driving at unknown speeds the vehicle was slow to accelerate and while the accelerator pedal was depressed the vehicle drove sluggishly. the contact placed the car in park and waited 15 minutes, then when the vehicle was shifted into drive the failure was not replicated. the vehicle was towed to the dealer once and was diagnosed with a transmission module failure. the vehicle was repaired; however, the failure recurred several times. the vehicle was taken back to the same dealer several times and was diagnosed with the same failure and repaired. the failure recurred and the vehicle was taken to a different dealer several times and was diagnosed with the same failure and repaired. the failure recurred and the vehicle was taken to the initial dealer where it was diagnosed with a clutch assembly failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 20,000.

Our 2014 ford focus se must be repaired again for the same transmission defect. our original transmission repair was covered under a recall. i was told by the ford dealer that my repair would not be covered as the recall had expired! ford now uses a “loyalty program” to deny what was once a recall. the only warranty we have under the "loyalty program" is the tcm module. ford is denying any coverage for the transmission repair. we purchased the vehicle new and were never told about this defective design. the danger is that there is no warning that the transmission is failing. should the transmission fail while driving this could result in a crash. the first failure occurred while traveling on [xxx] toward tampa florida. we pulled out into the center lane to pass slower traffic only to find out the transmission did not respond, and we lost speed and had to get over to the right lane to avoid being hit by oncoming traffic. ford must repair the vehicles and not deny coverage under the sham of a loyalty program. at present, ford wants $4,497.66 to complete the repairs of our vehicle. ford said the transmission will fail again in 35,000 to 80,000 miles depending on how the car is driven. i will not be the only complaint regarding this type of transmission design because ford used this same transmission design in several models. we need the nhsta to investigate and look up the original recall for this failure and have it recalled once again. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2014 ford focus. the contact stated while driving 20 mph and depressing the accelerator pedal, the vehicle was pulling back and failed to shift into the intended gear. the contact continuously depressed the accelerator pedal until the vehicle responded. the contact stated that while starting the vehicle the following day, the check engine warning light illuminated. the vehicle was taken to two independent mechanics, where it was diagnosed that the transmission clutch and the tcm needed to be replaced. the vehicle was then taken to the dealer, where the tcm was replaced; however, the failure recurred six days later while driving from a complete stop. additionally, the contact stated while driving 15 mph, the message "transmission overheating - stop vehicle for 5 minutes" was displayed. the contact veered over to the side of the road and turned off the vehicle. the contact attempted to restart the vehicle after 15 minutes; however, the vehicle failed to restart. the vehicle was towed to the residence. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 108,000.

The contact owns a 2014 ford focus. the contact stated while driving 45 mph, the vehicle unintendedly shifted into neutral. the contact stated that the check engine warning light was flashing, and the vehicle stalled and was undriveable. the contact called the local dealer and was informed that parts were on backorder. the vehicle was not diagnosed or repaired. the contact stated that the failure was related to nhtsa campaign number: 13v523000 (power train). the manufacturer was not notified. the approximate failure mileage was 35,000.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the accelerator pedal failed to function as intended. additionally, the vehicle shuddered. the vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch, and it was determined that the clutch needed to be replaced. the vehicle was not repaired. the contact was informed that the transmission clutch had been replaced in the vehicle twice previously. the manufacturer was made aware of the failure and a case was filed. the contact was advised to report the failure to the nhtsa hotline. the failure mileage was approximately 110,000.

The contact owns a 2014 ford focus. the contact stated that while the contact's mother was driving at an undisclosed speed, the steering assist fault warning light illuminated. in addition, the steering wheel did not function as intended. the contact stated that the failure occurred intermittently at first; however, the failure became persistent. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the manufacturer was made aware of the failure and a case was filed. in addition, the contact was advised to report the failure to the nhtsa hotline. the failure mileage was approximately 62,000.

The contact owns a 2014 ford focus. the contact stated that while accelerating from a stop, the transmission started to make a rattling noise. there was no warning light illuminated. the vehicle was able to restart on the third attempt however, the failure recurred. the vehicle taken to the dealer where the diagnostic test result was not disclosed; however, the transmission clutch was replaced. the vehicle was repaired but the failure persisted. the vehicle was then taken to an independent mechanic where it was diagnosed as a failure with the transmission clutch which needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and was referred the contact to the nhsta hotline for assistance. the failure mileage was 140,000.

The contact owns a 2014 ford focus. the contact stated while driving 40 mph, the vehicle inadvertently lost motive power. the driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. after jumpstarting the vehicle, the failure persisted. the check engine warning light was illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 14m02. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 213,000.

The vehicle is a 2014 ford focus equipped with a powershift dual-clutch transmission-named dsp6. the vehicle exhibits a faulty automatic transmission/shift malfunction and is unable to shift properly; causing intermittent engine deceleration coming to a stop; this indicates there is a shift malfunction and a faulty transmission. this problem has been confirmed by the dealer.

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the contact stated that the failure occurred intermittently. in addition, the failure occurred while the contact was driving from a stop sign or driving uphill. the vehicle was taken to the dealer where it was diagnosed with a failed clutch. the contact was informed that the clutch needed to be replaced. the vehicle was not repaired. in addition, the contact stated that the clutch had previously been replaced twice. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 32,000.

I believe the defective tcm cause all kinds of havoc on the other systems. and ford knows they can not fix this issue. cause car to accelerate an come to a stop in the street! no way safe

The contact owns a 2014 ford focus. the contact stated while at a complete stop and depressing the accelerator pedal, the engine revved significantly while the transmission was in 1st gear. the contact stated that the vehicle failed to shift to a higher gear. the contact stated that upon releasing the accelerator pedal, the vehicle shifted to the next gear; however, the transmission was slipping. additionally, the contact stated while driving at various speeds and depressing the accelerator pedal, the engine revved; however, the vehicle hesitated to respond. the message "service transmission now" was displayed. the vehicle was taken to an independent mechanic, where the transmission was recalibrated twice; however, the failure persisted. the vehicle was taken to the dealer, where it was diagnosed that the transmission slave cylinder, the levers a and b and the transmission clutch had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 161,000. the vin was not available.

The contact owns a 2014 ford focus. the contact stated the clutch had been replaced on several occasions. the contact stated while approaching a stop sign the vehicle hesitated to come to a full stop. additionally, under rainy conditions, the vehicle failed to fully respond to the brake pedal being depressed. the vehicle was taken to a local dealer where it was diagnosed that the clutch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 90,000.

The contact owns a 2014 ford focus. the contact stated that on several occasions while driving at various speeds, the vehicle hesitated, and the transmission was slipping. the vehicle was taken to a dealer where it was diagnosed and determined that the clutch needed to be replaced. the vehicle was repaired six times, but the failure persisted. the contact was informed that the manufacturer was notified of the failure. the failure mileage was approximately 50.

Car shudders and bucks because of a faulty clutch brake as stated by the dealership that diagnosed it.

It did the exact same thing it did in april! driving in traffic this time. the jerking, and not wanting to excelerate... then jumps from drive to neutral doing 70 mph! on hwy 59! this is a safety concern at this point! make ford fix this

When the transmission went out, it shuddered so hard it broke the motor mounts. this is a serious problem and needs to be one recall list! i just had to pay $4000 to have the clutch, nigh shift levers engagement bearing and bearing support tube replaced. the dealership can almost do this car with his eyes closed because he has done so many! this should not be the case!!!

This is for a shuttering clutch. i was not put in an unsafe position. the problem was found by the dealer when the car was in having a tcm replaced. there was no warning lamps or any other indication. i was told from the dealer i purchased the car from that it was an automatic but had a clutch and would feel like a manual transmission when it shifts. the dealer told me there was a consumer satisfaction program 19n08 but it had expired and there is nothing they could do. ford’s customer care told me the same thing. my car is over the 7 years but has 77,200 miles which is way below the 100,000 to qualify for 19n08. this program only ran from 2019-2020 before it expired. a car like mine has low miles and didn’t see the problem until now but is left out of a known problem because of the short program time frame. now after only owning the car for 6 months i have to pay approximately $2700 to fix this known problem. this program needs to be opened back up or allow every vehicle with this problem to use the program one time without the time restriction.

Issues with (i'm guessing transmission) vehicle lurching forward when applying brakes, as if brakes aren't being applied at all. i was in traffic and trying to stop, and multiple times while my car tried to switch gears it lurched me forward and almost into the car in front of me. i'm now having to double following space between me and vehicles because i can't predict when the lurching will overpower my brakes. unknown what is actually causing it as dealers are booked a bit far out and i'm waiting for my appointment to bring it in.

As i have stated before , this seems to be an issue with all cars like this and the year! i am very disappointed that i heard nothing back from the first time i sent this. spending over $4000 on a $4000 car is ridiculous

The contact owns a 2014 ford focus. the contact stated while driving 35 mph, the vehicle was stalling and jerking. additionally, the contact stated that the check engine warning light illuminated when the transmission was shifted into gear and attempting to accelerate. the vehicle was taken to the dealer where it was diagnosed with transmission failure. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and a case was opened. the approximate failure mileage was 149,127.

Purge value. code p1450. it tries die on me. everytime i get gas my car has hard time starting. while driving last few days car tries die or make a surge forward. i'm still having trouble with this transmission ever since i bought it. i been back 3 times for them to adjust something.it has died on me while driving.

I have been trying to get my car fixed but they will not honor the recalled part. i took it to another garage bc ford is saying it's my clutch but i seem for my own eyes the only code was for the tcm. and then ford told me they do not honor another mechanics diagnostics.

The contact owns a 2014 ford focus. the contact stated that while driving on four occasions at various speeds, the vehicle shifted into neutral(n) inadvertently and would not shift into any other gear. the contact stated that the accelerator pedal was depressed again, and the transmission eventually shifted into the desired gear. additionally, the contact stated that while driving on several occasions at various speeds, the vehicle was shuddering with an abnormal sound coming from the engine compartment while changing gear. the vehicle was towed to a dealer where it was diagnosed that the clutch assembly and shift motor needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 99,000.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power. the service engine soon warning light was illuminated. the vehicle was taken to the local dealer, where it was diagnosed and determined that the tcm needed to be replaced. the dealer informed the contact that the repair was not covered under the warranty. the vehicle was not repaired. the contact stated that the failure was related to customer satisfaction program 14m02, and technical service bulletin: 16-0129 (power train). the manufacturer was contacted and opened a case. the failure mileage was approximately 110,000.

Transmission went out

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the vehicle suddenly accelerated and then decelerated independently, surging several times before returning to normal functionality. the check engine warning light was illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the clutch. the contact was informed that the clutch needed to be replaced. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 19n08. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 84,000.

The general information i have is my transmission is not working, and it causes the car to stall and jerk unexpectedly, it will be driving fine then aggressively slow down almost to a stop, then launch forward, which could cause an accident to the person in front of me or behind. when these events happen it’s on and off, and the stalling will follow multiple times during a driving period. the engine light will come on, and many mechanics we have talked to have said to either replace the transition or sell the car, and the transmission is the same price i paid for the car. it’s ultimately unfortunate because it is a great car, low miles, in great condition, and i am young into college with big loans and can’t afford to fix this car.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the transmission warning light illuminated, and the transmission hesitated while shifting gear. the contact stated that the vehicle occasionally slightly rolled backwards. the vehicle was taken to a local dealer where it was diagnosed with transmission failure. the dealer retrieved dtc codes: p0783 and p2872. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 90,000.

The contact owns a 2014 ford focus. the contact stated while driving at various speeds and depressing the accelerator pedal, the transmission failed to shift as intended and the vehicle failed to respond as needed. there was no warning light illuminated. the vehicle was taken to the dealer, where the tcm module was reprogrammed; however, the failure persisted. the vehicle was taken back to the dealer, where it was determined that two clutches needed to be replaced inside the transmission. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was unknown.

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. the contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. after having the vehicle towed home, the vehicle returned to normal functionality, but the failure became a regular occurrence. no warning lights were illuminated. the vehicle was towed to an independent mechanic, who diagnosed a failure with the powertrain control module. the vehicle was not repaired. the vehicle was then towed to the dealer, who diagnosed a failure with the wiring harness in addition to the power train control module. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 13v523000 (power train), but the vin was not included. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 140,000.

This tcm issue is a known issue with ford. they issued recalls on this in 2015 and 2017 and extending the coverage in 2023. please put this on the recall list as it has affected many people

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the vehicle was shuddering abnormally. the contact stated that the shuddering occurred while the transmission was shifting from 1st gear to 2nd gear. the vehicle was taken to the dealer where it was diagnosed clutch assembly failure. the vehicle was not repaired. the contact was informed that the clutch assembly needed to be replaced. the contact stated that the clutch assembly was previously replaced in 2016 by the dealer. the manufacturer was made aware of the failure and a case was filed. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 129,000.

The "transmission fault service now" light has came on. the vehicle almost stalled on the interstate due to sudden loss of power. the vehicle is not operable currently. according to previous recalls, this should have been fixed already.

The contact owns a 2014 ford focus. the contact stated while driving at various speeds, the vehicle failed to accelerate while the accelerator pedal was depressed. the check engine warning light was illuminated. the failure occurred on several occasions. the vehicle was driven to a local independent mechanic where it was advised to have the vehicle diagnosed by the dealer. the vehicle was then taken to a local dealer where it was diagnosed that the rpm clutch shudder was at 349 when the normal rpm was 250 and that disks 1 to 3 were burned due to overuse. the vehicle was not repaired; however, the vehicle remained in the dealer possession pending repairs. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 91,000.

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed up an incline, the vehicle struggled to maintain speed, after which the vehicle began to jerk and then lost motive power. the vehicle returned to normal functionality, but the failure became a regular occurrence. no warning lights were illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the clutch and clutch assembly. the vehicle was repaired, but the failure reoccurred a year later. the vehicle was taken back to the dealer, who again diagnosed a failure with the clutch and clutch assembly. the vehicle was repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was unknown.

The contact owns a 2014 ford focus. the contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. there was no warning light illuminated. the vehicle was initially taken to an independent mechanic; however, the independent mechanic was not equipped to service the vehicle. the independent mechanic referred to contact to a dealer for assistance. the vehicle was taken to a dealer where the contact was informed that there were no recalls or warranty on the vehicle. the vehicle was not yet repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 160,000.

Previous owner & myself have continually experienced transmission/clutch shudder and hard shifting from a stop. have had clutch and/or clutch assembly replaced twice since 2015. the dealer wants to replace the clutch again! this is not correcting the faulty dps6 transmission which i believe is faulty. now am afraid to drive car and have been told by dealer that ford will not do anything unless shudder reaches certain limit. they have now informed me there is a problem with the fuel evap system, according to the latest error code which had a recall back in 2019, so that is expired. and the clutch customer satisfaction program 19n08 has also, expired, leaving me with a car unsafe to drive for both issues. i contacted ford motor co today, and was told there is no conflict resolution dpt., that they only deal directly with the dealer.

The contact owns a 2014 ford focus. the contact stated that while her son was driving at an undisclosed speed, all four doors opened, prompting the driver to pull to the shoulder of the roadway, where he became aware of the failure to securely lock the doors. the door-ajar warning light was illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 20v331000 (latches/locks/linkages), but the vin was not included. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was unknown.

The contact owns a 2014 ford focus. the contact stated that while starting the vehicle and driving at an undisclosed speed, the transmission failed to shift into gear as intended. additionally, the rpm gauge fluctuated between 2,000 and 6,000 rpm; however, the vehicle failed to properly accelerate. the check engine warning light was illuminated. the contact stated that the clutch had previously been replaced; however, the failure persisted. the vehicle was taken to the dealer, where it was determined that the clutch needed to be replaced a second time. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 170,000.

The contact owns a 2014 ford focus. the contact stated when starting the vehicle and shifting into drive(d), the vehicle would hesitate and then jolt into gear. the contact stated that the vehicle was increasingly harder to shift into gear. the contact stated that the check engine warning light was illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the dual clutch transaxle (dct) dps6 needed to be replaced. the vehicle was repaired. the contact stated that the transmission failure reoccurred, and the vehicle was no longer drivable. the contact related the transmission failure to two manufacturer recalls, 14m02 transmission control module and 19n08 for the transmission clutch shudder. the manufacturer was informed of the failure. the failure mileage was approximately 160,000.

The contact owns a 2014 ford focus. the contact stated while shifting to reverse(r) and depressing the accelerator pedal, the vehicle made an abnormal sound, jerked, and failed to properly respond. a message indicating transmission failure was displayed. the contact stated that the failure had been recurring. the vehicle was taken to the dealer, where the transmission control module was replaced; however, the failure persisted. the dealer informed the contact that transmission needed to be replaced out-of-pocket. the contact declined to pay for the repair. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 137,000.

Engine service now popped up on my dashboard and the car did not want to drive it wanted to stall out and die, car is not driveable. have not had the car long only 8 months i’ve had this car, this car has been having transmission issues since we bought it and we also were sold this car with a known recall. dealership will not do anything to fix these issues and i am going to be without a car and way to work.

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. the contact stated that the vehicle stalled and was jerking with the check engine warning light illuminated. the contact was able to restart the vehicle; however, the failure recurred. the vehicle was taken to the dealer and was diagnosed with transmission failure. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the failure mileage was approximately 82,000.

The contact owns a 2014 ford focus. the contact stated while the vehicle was parked, the "steering assist fault" message was displayed on the instrument panel. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the steering rack needed to be replaced. the independent mechanic also made the contact aware of nhtsa campaign number: 14v514000 (steering); however, the vin was not included. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 96,520.

I have a recall on the transmission control module which is out on my vehicle. i got the letter about the recall then mine went out. thornhill ford in chapmanville wv does not want to replace this part they are trying to say it's not defective and i know it is code test says exactly that. even if it isn't they have to replace one time free of charge. they refuse to replace and want to charge me 400$ please help with getting the part fixed on my car. i need my vehicle for work and childcare

The contact owns a 2014 ford focus. the contact stated that while accelerating at various speeds, or while the vehicle was idling, the vehicle was jerking and hesitating before the vehicle accelerated. the message to service the transmission was displayed on the instrument panel. the contact had received notification of customer satisfaction program: 14m02. the vehicle had been taken to the dealer where the repair was completed on july 31st, 2024. after receiving the repair, the failure reoccurred and became more persistent and pronounced. the transmission failure, hill ascend assist, and check engine warning lights were illuminated. the dealer was contacted but the vehicle had not been taken back to the dealer. the vehicle was taken to an independent mechanic where it was diagnosed that the input shaft had failed. the vehicle had not been repaired. the manufacturer was not made aware of the failure. the failure mileage was 72,000.

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the check engine warning light illuminated. the vehicle was towed to the dealer where it was diagnosed that the transmission clutch had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 41,500.

The contact owns a 2014 ford focus. the contact stated while driving at approximately 5 mph and pulling up to the fuel pump at a gas station, the steering wheel was turned to the right, and the contact could not release the key from the ignition. the contact turned off the vehicle and waited a while before restarting the vehicle. the contact attempted to turn the vehicle and noticed that the vehicle had lost power steering functionality. there were no warning lights illuminated. the contact checked the diagnostic app for the vehicle and noticed it had stated that the power steering assist had failed. the dealer was contacted, and it was confirmed that the vin was included in nhtsa campaign numbers: 18v735000 (fuel system, gasoline) and 20v331000 (latches/locks/linkages) but not in any recall regarding the power steering. the vehicle had not been diagnosed. the vehicle had not been repaired. the manufacturer was made aware of the failure, and it was confirmed that the vin was not included in a steering recall. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 145,000.

I purchased a ford focus 2014 in 2018 and was told everything was ok with my car. fast forward to 2024, my transmission is now slipping and making noise & shuddering when i drive. ford refuses to fix my car because the extended warranty to fix the faulty transmission of the ford focus expired. i am now responsible to pay $4,000 if i want to replace it. i was not told that the car had any recalls when i purchased it. i don’t believe that i should be held responsible to fix it when the dual clutch transmission was a known problem with 2011-2017 ford focuses before i bought it. please help to fix my issue. i feel as if i was scammed and no one can help me.

The contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle hesitated and shuddered while accelerating and shifting gear. the check engine warning light was illuminated. the vehicle was taken to the dealer and the contact was informed that the transmission clutch had previously been replaced but had failed again. the transmission clutch was replaced. the vehicle was returned to the dealer where it was diagnosed that the transmission clutch needed to be replaced. the vehicle was taken to a transmission shop where it was diagnosed that the transmission clutch and actuators had failed. the vehicle had not been repaired. the contact learned of a customer satisfaction program, nhtsa id number: 10072057 (power train). the contact called the dealer and was informed that the vin was not included. the manufacturer was made aware of the failure and confirmed that the vin was not included and that the clutch was not covered under warranty. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 58,000.

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the vehicle shuddered while the transmission was in second gear. there was no warning light illuminated. the vehicle was taken to a transmission shop, where it was diagnosed with transmission clutch shudder. the mechanic replaced the transmission clutch assembly; however, the failure recurred. the vehicle was taken to the dealer on two occasions, and the transmission clutch assembly was replaced twice; however, the failure persisted. the vehicle was not repaired. the manufacturer was notified of the failure and a case was opened. the failure mileage was approximately 63,478.

-canister purge valve malfunctioning. vehicle is available for inspection upon request. -this is a potential safety risk, makes and models within the same year are showing recall. when checking the specific vin, does not appear to be covered under current recall. -failure code p1450 -no -check engine light

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the check engine warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 61,000.

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. in addition, the contact stated that the vehicle jerked abnormally. the contact drove the vehicle to a safe location and parked the vehicle. the contact turned the vehicle off and allowed the vehicle to sit for several minutes. the vehicle was restarted, and the vehicle was driven to a dealer where it was diagnosed with transmission failure. the contact was informed that the transfer case needed to be replaced. the vehicle was not repaired. the contact required second opinion. the vehicle was taken to an independent mechanic where it was diagnosed with transmission control module failure and transmission clutch failure. the contact was informed that the transmission control module and the transmission clutch needed to be replaced. the vehicle was not repaired. the contact was made aware of customer satisfaction program: 19n08; however, the contact was informed that the program had expired. in addition, the contact was informed that the transmission control module repair was eligible for coverage under technical service bulletin: 14n02. the manufacturer was made aware of the failure. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 115,000.

The contact owns a 2014 ford focus. the contact stated that upon starting the vehicle, there was shuddering in the transmission. the contact who is a mechanic, stated that the failure was due to the transmission module. there were no warning lights illuminated. the vehicle was taken to the local dealer, where it was driven for four miles, and the vehicle was aligned with the required specifications. the vehicle was not repaired. the manufacturer was contacted, and a case was filed. the failure mileage was approximately 9,000.

The contact's daughter owns a 2014 ford focus. the contact stated that while his daughter was driving at approximately 45 mph, there was an abnormally loud sound coming from the vehicle. the contact stated that while turning the steering wheel, the steering became tight. the contact was unaware of any warning lights being illuminated. the vehicle was taken to an independent and the contact was informed about a recall. the contact stated that the failure was related to nhtsa campaign number: 14v514000 (steering). the vehicle was taken to the local dealer, who informed the contact there was no recall coverage on the vin. the vehicle was diagnosed and determined that the steering gears needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was unknown.

The contact owns a 2014 ford focus. the contact stated while reversing, the message "transmission hot" was displayed. the contact stated that the failure recurred occasionally while driving at various speeds. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was notified of the failure. the failure mileage was approximately 150,441.

The contact owns a 2014 ford focus. the contact stated while driving at 25 mph, the message "transmission hot" was displayed. the contact stated that the failure recurred several times while driving. the vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 108,000.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the transmission failed to upshift or downshift as intended. additionally, the rpm was rising independently. the transmission warning light was illuminated. the vehicle was taken to a local independent mechanic where it was determined that the transmission needed to be replaced. the local dealer was contacted, but the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 130,000.

The contact owns a 2014 ford focus. the contact stated while driving 40 mph, the vehicle inadvertently lost motive power, after which the contact became aware that the transmission had shifted into neutral, and then shifted back into drive independently. the vehicle returned to normal functionality, but the failure became a regular occurrence. the check engine warning light was illuminated. the vehicle was taken to the dealer, who diagnosed failures with the shift forks and dual-clutch. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was 109,000.

Car failed to turn

The contact owns a 2014 ford focus. the contact stated while driving 45 mph and ascending a slope, the transmission was struggling to shift into gears and downshifted abruptly. there was no warning light illuminated. the vehicle was taken to the local dealer, where it was diagnosed, and the dealer determined that the transmission control module(tcm) and the transmission clutches needed to be replaced. the dealer informed the contact that the tcm replacement would be covered under ford campaign number: 14m02; however, the transmission clutches replacement was not covered under ford campaign number: 19n08. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 118,000.

The contact owns a 2014 ford focus. the contact stated while driving at approximately 35 to 40 mph, the vehicle started jerking abnormally. the contact stated that while at a traffic light, the vehicle revved up abnormally. the vehicle failed to go into gear. the check engine and another unknown warning light were illuminated. the vehicle was taken to an independent mechanic, who determined that the vehicle had experienced transmission failure. the mechanic informed the contact that the transmission needed to be rebuilt or replaced. the local dealer was contacted, but the vehicle was not diagnosed or repaired. the manufacturer was contacted, opened a case, and referred the contact to the nhtsa hotline to report the failure. the failure mileage was approximately 160,000.

The contact owns a 2014 ford focus. the contact stated while driving approximately 10 mph, the accelerator pedal was depressed, and the vehicle shuddered while shifting into 2nd gear. the contact stated that the failure was intermittent but had become a recurring failure. the contact stated there was no warning light illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the tcm and the transmission clutches needed to be replaced. the vehicle was not repaired. the contact had been advised by the dealer that there was a manufacturer recall for the tcm (14m02 - tcm extended warranty); however, the vehicle was no longer covered under warranty. the manufacturer was not informed of the failure. the failure mileage was approximately 130,000.

The contact owns a 2014 ford focus. the contact stated that while his grandson was driving at various speeds and accelerating and decelerating, the vehicle hesitated and shuddered abnormally. the contact stated that the vehicle also lunged forward while braking. the vehicle was taken to the local dealer but was not diagnosed or repaired. the contact’s grandson was informed that the clutch needed to be replaced. the manufacturer was notified of the failure. the approximate failure mileage was 92,000.

The contact owns a 2014 ford focus. the contact stated that after refueling the vehicle, the vehicle sputtered and stalled. the vehicle was able to restart. additionally, the contact stated that while driving at an undisclosed speed, the vehicle was running roughly. the check engine warning light was illuminated. the contact related the failure to nhtsa campaign number: 19v515000(fuel system, gasoline), and the contact replaced the purge valve; however the failure recurred. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to the local dealer and to the nhtsa hotline for assistance. the failure mileage was approximately 116,000.

At stop sigh,another vehicle coming down from a hill with a high speed hit and crush my car from behind.two back passenger doors bent and the trunk hood bent as well.this is why i'm requesting a salvage title.

The warranty was extended on the transmission control module (tcm) instead of a recall. symptoms of the tcm include “intermittent loss of transmission engagement while driving, no start, or lack of power”. all potentially very dangerous in my opinion. it is also my opinion (and others) that a failing tcm can harm the clutch. my tcm was reprogrammed in 2019 and the clutch (under warranty at the time) was replaced. last week the tcm was replaced at no charge and the clutch was replaced again but at a cost of $3,571.77 this time. i was driving on an interstate highway when a warning light came on and minutes later the car went into neutral. fortunately for me i was able to get off an exit and pull over on the exit ramp shoulder. i see online that many others are having similar problems. some might not be as lucky as i was.

I am the owner of a 2014 ford focus vin [xxx] . i have had the car into an authorized ford dealership numerous times. on the 2nd to last visit the transmission control module was replaced at no cost to me. however, since then the transmission has malfunctioned again. it lurches, loses power and stalls. i took it back to the ford dealer and was told i needed a new transmission. i blame this on the extended length of time it took the ford motor company to get the tcm and schedule the replacement. am i entitled to any compensation or a buyback from ford? what other steps can be taken to resolve my issue? thank you for your time. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2014 ford focus. the contact stated while reversing, the vehicle failed to reverse as intended. in addition, the contact stated that the gear shifter did not function as intended. the contact stated that the gear shifter did not go into park or drive. the contact had to use the parking brake. the contact stated that he tried driving the vehicle again, the contact was able to drive a short distance and the failure reoccurred. in addition, the transmission was slipping. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the manufacturer was made aware of the failure but provided no assistance. the contact was advised to contact the nhtsa hotline and report the failure. the failure mileage was approximately 83,000.

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally and then stalled with the “service transmission” warning light illuminated. in addition, the contact stated that the vehicle shut off in the middle of the roadway. the contact was assisted by a police officer was nearby in moving the vehicle over to the shoulder. the contact stated that the failure had occurred several times. the contact stated that occasionally while depressing the accelerator pedal the vehicle failed to accelerate as intended. the contact stated that occasionally while driving and exceeding 40 mph, the vehicle stalled. additionally, the horn and the hazard lights failed to function as intended. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the contact was informed that the transmission needed to be repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 81,000.

I am filing a safety complaint regarding my 2014 ford focus due to recurring error codes p0456 (very small leak detected), p1450 (unable to bleed up fuel tank vacuum), and p2190 (system too rich at idle). these issues relate to the evaporative emission control system (evap) and fuel tank system, which have caused symptoms such as intermittent check engine light warnings, fuel odor, and difficulty refueling. these problems were confirmed by an independent service center during diagnostic testing, but the dealership refused to perform a goodwill fix, citing that my vehicle is not currently included in related recalls. this is particularly concerning because a large number of 2014 ford focus vehicles—approximately 1.5 million—have been recalled for similar issues with the evap and fuel systems, which pose risks such as fuel vapor leaks and stalling due to fuel system pressure irregularities. although my vin is not listed under the recall, the identical symptoms strongly suggest my vehicle should be included. i have not had the vehicle inspected by ford or other representatives, but i urge nhtsa to investigate further as this is a significant safety concern that endangers me and others on the road.

The contact owns a 2014 ford focus. the contact stated while starting the vehicle, the steering wheel seized, and felt very stiff. the power steering warning light was illuminated. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 167,000.

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the contact stated that the vehicle sputtered and jerked while driving. the contact stated that the vehicle failed to perform as needed and the contact parked the vehicle. the vehicle was towed to the residence. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the contact stated that the vehicle was previously taken to an independent mechanic, and the battery was replaced. the contact was informed that if the failure reoccurred, the failure might be with the transmission clutch. the manufacturer was made aware of the failure. the contact was informed of an undisclosed customer satisfaction program however, the contact had not received the notification. the failure mileage was approximately 74,000.

Unknown the transmission malfunctioned. while in motion, the car failed to shift gears smoothly, would jerk, rev high, with acceleration not maching the high rev, and the check engine light came up. the car's erratic movement impacted other drivers on the road as well, who had to slow down and or try to pass. the stalling and the dragging from the transmission were random and made it harder to manage the driving. the car was previously recalled for a similar, or possibly the same problem. this started on november 27th, 2024. i checked and the check engine diagnostic returned a "p07a5" error: "transmission friction element b stuck on." this error code from the check engine reading and my prior experience with similar symptoms from the initial recall is why i feel the transmission or something related to it, is the cause of the problem.

The contact owns a 2014 ford focus. the contact stated while driving approximately 25 mph, the vehicle made an abnormal sound. the failure occurred on several occasions. no warning light was illuminated. the vehicle was taken to a dealer, where it was diagnosed that the transmission fluid temperature was higher than normal and had caused unknown parts in the clutch assembly to melt. the dealer determined that the clutch assembly needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was taken to another unknown dealer, where it was diagnosed that the clutch assembly needed to be replaced; however, the dealer informed the contact that the failure occurred several months and there was no permanent fix. the vehicle was repaired; however, the failure persisted. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline to report the failure. the failure mileage was unknown.

The contact's daughter owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle shuddered while depressing the accelerator pedal and the brake pedal. there was no warning light illuminated. the contact stated that the vehicle hesitated while accelerating from a complete stop. the vehicle was taken to a dealer where the vehicle was diagnosed with a defective clutch actuator. the manufacturer was notified of the failure and the contact was provided a case number. the manufacturer stated that the vehicle was no longer covered under warranty and referred the contact to the nhtsa hotline to report the failure. the vehicle was not repaired. the failure mileage was unknown.

Unknown

The contact owns a 2014 ford focus. the contact stated that while stopped at a traffic light, the light changed and the accelerator pedal was depressed; however, the vehicle hesitated before responding as needed. the contact stated that the vehicle was jolting into gear. the contact stated there was no warning light illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the tcm needed a software update. the vehicle was repaired; however, the failure reoccurred. the contact had taken the vehicle back to the same dealer. the vehicle was diagnosed, and it was determined that the transmission clutches needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure of the clutches. the failure mileage was approximately 90,000.

Customer experienced sluggish performance and failed starts along with computer error code p0456. independent mechanic found open recall for canister purge valve associated with error code. two different ford dealerships in massachusetts indicated that the vin number associated with the recall was not covered. as a result, ford failed to honor recall notice for canister purge valve. a year later, ford mailed a notice to owners regarding this recall. consumer called ford and was instructed to apply for a refund under the recall by visiting the very dealerships that denied recall services previously. this represents a failure by ford motor company to effectively comply and address a federally mandated recall causing consumers to pay for repairs and then request a refund.

The contact owns a 2014 ford focus. the contact stated that on several occasions while driving at various speeds, the vehicle shuddered and jerked while accelerating. the check engine warning light illuminated with the message “transmission failure" displayed. the vehicle was towed to a dealer three times and it was diagnosed and determined that the clutch, tcm, and the clutch actuator needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 44,000.

Vehicle engine hesitates, runs rough and stalls at low speeds between 1st and 2nd gear. the passenger door latch isn't working properly and the door sticks and is unable to be properly opened from the inside of the vehicle. the vehicle was inspected (diagnosed) by virginia tire and auto who found no codes and that the transmission is not the issue and advised during the call that there was an "open recalls" on the vehicle for these issues and to take it to ford. i received a letter in the mail from ford for this exact issue prior to me even setting up an appointment since i am the vehicles new owner. the vehicle is now with ford and once driven (i was told that they did test drive the vehicle although its not stated on the receipt) are able to replicate the issue since you only need to push the gas pedal (every time you press the gas) to discover these issues but have refused to fix the issue because there are no codes/indicator lights on the dashboard even though the issue is easily replicated and is the exact recall issue. i was told that the door latch was working (its not) despite the open recall on nhtsa for the latch and i was told that their sssc (special service support center) was called for approval however my understanding from ford customer support is that when you call the sssc its a simple yes or no question. if the issue is able to be replicated when driven the answer should be yes there is a problem, so that they can get approval to proceed. however my ticket/receipt from ford does not state any of the above. they want me to pay for another diagnosis, $200 because there is no code/indicator light. if the issues are able to be replicated and are on fords customer satisfaction program 24n07 they should be fixing the issue. this is a major safety issue and the vehicle should not be driven in this condition as well as i should not have to pay ford to fix a recall (multiple recalls) which they have refused to fix, stating no repair per recall.

The contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the steering wheel becomes very difficult to maneuver as the "steering assist fault, service required, service now" warning message was displayed. the local dealer was contacted, however, the vehicle was not diagnosed as the vin was not included in a recall. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 87,643.

I have had the vehicle in the shop many times for tcm clutch and it is doing the heavy jerking again i believe the same issues are happening.

When driving the car it shutters, jerks, loses power and accelerations, shakes. the transmission was replaces once and it is doing it again under 100k miles. it could easily cause an accident. transmission also randomly says it is hot to stop. there is a customer safety extended warranty on the tcm for this specific car. from what i have seen there is a recall on transmission clutches for the 2014 ford focus se just not my car apparently for the clutch. ford wants me to take it to pay 250 to tell me if its covered under warranty recall but a transmission place already told me it was a faulty clutch they told me about the extended warranty. i have read this happened to hundreds of people. it is dangerous. how can i file a class action lawsuit, report to the better business bureau to be resolved or report to the proper place? also not to long ago driving down the highway the doors just swung open door locks stopped working. there was a recall and got fixed but this car is a safety hazard and ford should care more about their product and customer safety. is there anyone who has a 2014 ford focus with a clutch issue. i was told if its the tcm the car wont start i don't want to spend 250 to be told the clutch isn't under warranty. it is a ripoff. i know its not the tcm.

The contact owns a 2014 ford focus. the contact stated while driving approximately 35 mph, the steering wheel became stiff. the contact stated that an unknown message was displayed. the vehicle was steered into a parking lot. the vehicle was towed to an independent mechanic where it was diagnosed and determined that the rack and pinion needed to be replaced. the vehicle was then towed to another independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. the vehicle as not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 81,000.

Transmission is jerking/hesitating between gears. i carried it into the ford dealership in rockingham, nc thinking it was the tcm which is covered under the extended warranty recall. the dealership says it is the transmission clutch.

The contact owns a 2014 ford focus. the contact stated that after restarting the vehicle, an unknown message was displayed on the instrument panel, and the vehicle lost power steering functionality. the contact stated that the steering wheel was difficult to turn in either direction. the vehicle was towed to a local independent mechanic and the steering rack, steering gears, and the stabilizer bar were replaced. the vehicle was repaired. the manufacturer and local dealer were notified of the failure, but no assistance was offered. the failure mileage was 81,000.

The contact owns a 2014 ford focus. the contact stated while driving at various speeds, the vehicle shuddered and jerked while depressing the accelerator pedal. the contact stated that several unknown warning lights were illuminated. additionally, the check engine warning light was illuminated. the vehicle was taken to the dealer on several occasions however, the dealer failed to duplicate the failure. the contact was eventually informed that the transmission clutch was defective, causing transmission failure. the contact was provided an estimate for the repair. the manufacturer was notified of the failure and the contact was referred to the nhtsa hotline to report the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 30,000.

I have two recalls on my ford focus 2014. ford refuses to fix the tcm due to the transmission shifts. i brought my car in with issues dealing with the tsb revolving around the engine wiring harness and told them my car battery died and it couldn't reverse now brought it to get the work done which i thought included them looking at why it could not reverse i paid them over 1,300 dollars to fix this issues and then after i pull off and notice my check engine light is still on i bring it back inside and they hit me with oh the transmission needs a diagnostic after i paid them a substantial amount i want them to give me my money back

The contact owns a 2014 ford focus. the contact stated that after refueling the vehicle, the vehicle failed to restart. the contact stated that the failure was intermittent. the contact stated that while driving at various speeds, the vehicle stalled while the rpm was elevated. the contact pulled over to the side of the road on one occasion, and the vehicle was pushed to the side of the road on the other occasions. the vehicle was restarted after an extended time. an unknown warning light was illuminated. the vehicle was taken to the dealer, where it was diagnosed and determined that the canister purge valve and the tcm had failed and needed to be replaced. the dealer informed the contact that the canister purge valve replacement was covered under ford campaign number: 24n07, and a repair fee would be charged for the tcm replacement. the vehicle was not repaired. the contact related the tcm failure to nhtsa campaign number: 13v523000 (power train); however, the vin was not included. the manufacturer was not notified of the failure. the failure mileage was approximately 90,000.

Zero codes, but massive stuttering/hesitation when accelerating from stop. almost in several accidents when turning across traffic or with traffic.

The contact owns a 2014 ford focus. the contact stated that while her son was driving 10 mph, the steering wheel became stiff. the contact stated that a dealer was not contacted. the vehicle was taken to an independent mechanic where it was diagnosed that the electrical steering module had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the manufacturer referred the contact to the nhtsa hotline to report the failure. the approximate failure mileage was 125,000.

The contact owns a 2014 ford focus. the contact stated while driving at an undisclosed speed, the transmission independently shifted into neutral(n), with the "transmission fault" message displayed on the instrument panel. the contact coasted the vehicle into a parking lot and turned off the vehicle. the contact restarted the vehicle and repeatedly moved the gear shifter back and forth until the vehicle correctly recognized that the vehicle was in drive(d). the contact was driven to the residence and remained at the residence. the vehicle was not repaired. the local dealer was contacted about the failure and the contact was informed that a recall related to the failure had expired and that the vehicle no longer qualified for the free repair. the manufacturer was also notified of the failure, but the contact was offered no assistance. the contact was referred to the nhtsa hotline to report the failure. the failure mileage was approximately 180,000.

Excessive jerking when accelerating from a stop.

The contact owns a 2014 ford focus. the contact stated that while refueling, the vehicle started shaking with the check engine warning light illuminated. the vehicle failed to reverse. the vehicle was towed to the dealer who diagnosed that the driveshaft had failed and needed to be replaced. the vehicle was repaired; however, the failure recurred approximately 11 days later. the vehicle was towed to the dealer who diagnosed the same code and that the clutch assembly had failed. the vehicle was not repaired. the manufacturer was informed of the failure. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 115,000.

I just bought a 2014 ford focus and after getting it a transmission fault warning came on and there was a time i was on my lunch break and the car stalled out and would only let me drive in reverse. luckily i was able to pull in to a parking lot at a gas station without causing an accident. i put transmission fluid in but the light stayed on. it noticed that there was a leak and my check engine light has also been on the entire time. i've tried having the place i bought it from fix it but they haven't been able to get to it

The contact owns a 2014 ford focus. the contact stated that while her husband was driving 70 mph, the vehicle failed to respond. a transmission overheated fault message was displayed. the contact's husband merged to the side of the road while the vehicle was losing motive power. the vehicle was driven into a gas station and placed into unknown gears as the transmission seized. the contact towed the vehicle to the residence. the dealer was not made aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 160,771.

I have had problems with the tcm when i first got the car and now after having to deal with fixing the coolant reservoir my car is shuddering trying to go over 2 rpm. this makes me never want to have a ford again. this car almost got me killed when the tcm failed and now i feel unsafe driving with the shuddering going on.

Tl* the contact owns a 2014 ford focus. the contact stated while driving 40 mph, the vehicle independently decelerated to 10 mph. the contact stated no warning light was illuminated. the vehicle was not taken to local dealer or independent mechanic to be diagnosed or repaired. the manufacturer was informed of the failure. the contact was informed that the vin was not under recall. the failure mileage was approximately 152,000.

Starting in october of 2020, exactly one year after purchasing my 2014 ford focus from the ford dealership, my car started to vibrate occasionally. although i was concerned, i did not worry too much about it because it only did it once in a while. february of this year, the vibrations kept getting worse. now instead of every once in a while, it would happen every-time i accelerated after a right hand turn. this was more noticeable when there was more people in the car. after doing some research i found out that what i was experiencing was a shudder. even though it is common for these cars, it is not something i want to drive with everyday, that being said, i called my local ford dealership, ray price ford in mount pocono, pa asking if they can fix my clutch being that it’s under warranty. they stated that was i was describing sounded like the clutch shudder and they can take care of it no problem. ford told me that there is nothing wrong with my car. they stated that they test drove it and they tested my clutches and it passed the “safety test”. i told them to test drive it again, it is not safe, and being that i have a 2014, it is only a couple of months until my car goes out of warranty. i’d rather take care of the problem now before it becomes an expensive repair that is difficult to fix and it’s out of warranty. anne hathaway that works there reassured me that my car is not and they would not be fixing it because there is nothing wrong, she stated “the ford mechanics may just be used to cars like that so there’s nothing they can do”. it seems to me as if they are trying to have me wait until i’m out of warranty and then i have to pay thousands to fix the transmission and the clutches, that is not a solid solution for me. i would like for ford to either have a lifetime warranty for the clutches/transmission or simply take all these cars off the road.

Tl the contact owns a 2014 ford focus. the contact stated while driving 40 mph, the vehicle independently decelerated to 10 mph. the contact stated no warning light was illuminated. the vehicle was not taken to local dealer or independent mechanic to be diagnosed or repaired. the manufacturer was informed of the failure. the contact was informed that the vin was not under recall. the failure mileage was approximately 152,000.

My vehicle will not start after refueling and stalled while driving.

Tl* the contact owns a 2014 ford focus. the contact stated while driving 55 mph, the vehicle started pulling to the left. the contact manually pulled the steering to the center to correct the issue and pulled over to the side of the road. there was no warning light illuminated. the contact drove the vehicle slowly in manual steering mode to his girlfriend’s residence. the vehicle was then towed to an independent mechanic to be diagnosed. the contact was informed that the rack and pinion unit needed to be replaced. the vehicle was not yet repaired. the manufacturer was not made aware of the failure. the failure mileage was 140,000.

Shudders , jerks, slips, and stalls when gets on the gas like a jumping feel.

Tl the contact owns a 2014 ford focus. the contact stated while driving 55 mph, the vehicle started pulling to the left. the contact manually pulled the steering to the center to correct the issue and pulled over to the side of the road. there was no warning light illuminated. the contact drove the vehicle slowly in manual steering mode to his girlfriend’s residence. the vehicle was then towed to an independent mechanic to be diagnosed. the contact was informed that the rack and pinion unit needed to be replaced. the vehicle was not yet repaired. the manufacturer was not made aware of the failure. the failure mileage was 140,000.

Tl the contact owns a 2014 ford focus. the contact stated the vehicle failed to start-up without warning. the vehicle was towed twice to elkins fordland (696 beverly pike, elkins, wv 26241, (800) 296-2486) to be diagnosed. the contact was informed that the valve was inoperable and that the fuel tank was warped and uneven. the contact was then informed that the fuel tank, valve, and fuel pump needed to be replaced. the contact was informed to keep fuel in the vehcile. the manufacturer was notified of the failure. the contact stated that the failure was like the failure listed in nhtsa campaign number 19v515000 (fuel system, gasoline). the failure mileage was approximately 70,000.

The 2014 ford focus has been one of the most unstable and unsafe vehicles i have ever driven. from the constant shuddering and hesitating to the consistent repairs this car has to have. i was merging onto 380 in monroe county, pennsylvania from the tannersville exit when my car hesitated to speed up. i was going 40 when i was trying to speed up to at least 60, i held my foot on the accelerator and my car did not pick up speed, it didn’t gain speed, it actually dropped down to 35mph. after about 20 seconds my car then picked up speed and i was finally able to go 60mph +. this is an extremely dangerous situation to be in, especially on the highway. the clutches do not last long and constantly have to be repaired, ford extended warranty is a joke, i have a 2014 and even though it is only at 53,xxx miles, because it has been seven years i am out of luck when it comes to repairs. i cannot afford to pay $1,500 + every couple thousand miles when these clutches go. the power shift dct was horribly manufactured and i truly believe that this car will be the cause of my death someday. i’m hoping ford can either buy back my vehicle or the whole car will be recalled, it should be honestly.

My 2014 doesn’t have all those fancy safety features listed but my horn doesn’t work. i never owned a vehicle that the horn has just stopped working. i thought it was a blown fuse but turns out it’s another issue with the car on top of the previous recalls it has had. i can’t even renew my car registration until this is fixed and it’s a safety hazard. i can’t even warn drivers when they are about to crash into me on the highway. ford wants to charge an over the top price to look and fix the problem but there is not guarantee that it will even be completely fixed seeing as another ford focus owner i met in person and what i’ve read online have also has issues with their horn not working anymore. this should be under a recall with ford.

Tl* the contact owns a 2014 ford focus. the contact stated that while driving 80 mph, the vehicle loss power steering and a stop safely warning message was displayed on the instrument panel. the contact stated that excessive force was needed to steer the vehicle to the side of the highway. a highway patrol officer arrived on the scene to assist with moving the vehicle to the shoulder of the highway. a tow truck was called and the vehicle was towed to an independent mechanic. the contact was informed that the microchip connected to the power steering failed and needed to be replaced. upon investigation, the contact linked the failure to nhtsa campaign number: 14v514000 (steering) however, the vin was not included. the contact later went to larry h. miller super ford (1340 500 w, salt lake city, ut 84115) where she was informed to schedule an appointment for the vehicle to be diagnosed. the manufacturer was notified of the failure and confirmed that the vin was not under recall. the contact was referred to nhtsa for assistance. the vehicle was not repaired. the failure mileage was approximately 90,000.

Tl* the contact owns a 2014 ford focus. the contact stated while driving at 5 mph, the vehicle would stall and shudder as the accelerator pedal was depressed. the contact stated no warning light was illuminated. the vehicle was taken to bowditch ford inc (11291 jefferson ave, newport news, va 23601) where it was diagnosed with the transmission clutch needing to be replaced. the vehicle was not yet repaired. the manufacturer had been informed of the failure and informed the contact that the failure was not covered under warranty. the failure mileage was approximately 124,000.

Tl the contact owns a 2014 ford focus. the contact stated while driving at 5 mph, the vehicle would stall and shudder as the accelerator pedal was depressed. the contact stated no warning light was illuminated. the vehicle was taken to bowditch ford inc (11291 jefferson ave, newport news, va 23601) where it was diagnosed with the transmission clutch needing to be replaced. the vehicle was not yet repaired. the manufacturer had been informed of the failure and informed the contact that the failure was not covered under warranty. the failure mileage was approximately 124,000.

I had just left my house driving on the road and the power steering stopped working. luckily there were no other cars on the road . i was unable to turn the steering wheel so i stopped got out and my boyfriend was able to get the car turned around and drove it back the short distance to my home where it has been parked since that day. i wrote a letter to ford asking for financial assistance in getting the car repaired are repurchase it from me they replied stating that they understood but could not offer any assistance.

Tl the contact owns a 2014 ford focus. the contact stated that while driving 80 mph, the vehicle loss power steering and a stop safely warning message was displayed on the instrument panel. the contact stated that excessive force was needed to steer the vehicle to the side of the highway. a highway patrol officer arrived on the scene to assist with moving the vehicle to the shoulder of the highway. a tow truck was called and the vehicle was towed to an independent mechanic. the contact was informed that the microchip connected to the power steering failed and needed to be replaced. upon investigation, the contact linked the failure to nhtsa campaign number: 14v514000 (steering) however, the vin was not included. the contact later went to larry h. miller super ford (1340 500 w, salt lake city, ut 84115) where she was informed to schedule an appointment for the vehicle to be diagnosed. the manufacturer was notified of the failure and confirmed that the vin was not under recall. the contact was referred to nhtsa for assistance. the vehicle was not repaired. the failure mileage was approximately 90,000.

While driving down the road the housing for the pcm broke and the whole thing fell hitting the driver front tire and dragging on the while able to stop. the car then shut off and and had engine and transmission error codes. took the car to shop to be fixed. a few weeks later the car starts shifting hard and sometimes not shifting past 3rd gear through out the day by thw end of the day reverse quits working. the next drove car 15 miles to town shut it off and has not started since. waiting on dealership to have available time slot to repair.

Continues to have transmission shifting issues even after being assessed by 2 mechanics. shutters in first gear on takeoff. loses power while in motion on the highway.

Tl* the contact owns a 2014 ford focus. the contact stated while her daughter was starting the vehicle, the steering malfunction warning message displayed on the instrument panel, and the steering wheel was difficult to turn. the vehicle was not drivable. the vehicle was towed to an independent mechanic and the contact was informed that the rack and pinion needed to be replaced. the vehicle was repaired. a dealer was not contacted. the manufacturer had been informed of the failure. the failure mileage was approximately 57,000.

My cars steering wheel default warning came up and my whole car froze.it was un drivable. there was absolutely no power steering i was i'm motion when this happened

I have had so much trouble with this car i am upside down on it. now all the electrical stuff seems to be shorting. i was driving and my fuel gauge kept going to zero then back up to half a tank. then my check engine light came on. my horn doesn't work which is is huge safety concern for me those are just the new issues i also have had the tcm replaced twice and it never made a difference to the car.

Since i purchased my daughter a used certified ford focus from the dealership i've had multiple problems with the vehicle shifting properly. the worst case is when at high speed (60 mph or more) the car all of a sudden goes into 1st or 2nd gear causing a tremendous jerk that almost causes the vehicle to go out of control. just yesterday (14mar21) i was driving thru a construction zone on i10 thru the town of benson arizona at a speed of 60 mph when the tremendous jerk happened again with the rpm shooting up to 6,000 on my tachometer for 5 to 7 seconds. the normal rpm at a steady speed of 60 should be 2,200 rpm. the tractor trailer rig driving behind me almost ran into my ford focus, but luckily the driver had his eyes on what was happening. i got off the interstate at the next exit, drove onto a two lane country road and was able to repeat the downshift problem five times, but at the reduced speed of 40 mph. the jerk was still there but not as harsh or uncontrolling as at 60 mph. the normal rpm at 40 when accelerating should be 2400 rpm, but at the time of the downshift problem it shot up to 4500 rpm. the car has been in the ford dealership repair facility numerous times since september of 2020 and still is not fixed. it is there as i am typing this report. when i purchased the vehicle there was no mention of the ford focus cars having any kind of transmission problems, or any information regarding a recall or class action lawsuit due to the ford focus transmission. my highest concern is for the safety of my daughter who is the primary driver and anybody else on the road who could possibly be hurt or killed because of a car that can go out of control due to the downshifting of the gears while at high speed. i believe that i have the ford focus that can prove that this automobile should not be on the road.

The [xxx] transmission shudder and shake ford won't fix it and it's been in the shop numerous times parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Transmission clutch shudder

While turning in a aldis parking lot the “steering assist fault” warning popped up on my dashboard and the power steering stopped making it extremely difficult to move the steering wheel. i stopped the car to turn it on/off again to see if it would reset. it did not and i had to drive home with no power steering.

Ford sold me a lemon, a 2014 focus it has 97960 mike's on it and in 5 years i've owned the car it's been in the shop for the transmission 16 times! an extended warranty covered the transmission up to 96,000 mi but now it's completely screwed up and does won't fix it i would like them to buyback my poa

Tl* the contact owns a 2014 ford focus. the contact stated while driving 10 mph, the transmission hesitated while upshifting. the contact stated that the check engine warning light was illuminated. the vehicle was taken to an independent mechanic where it was diagnosed with needing canister purge valve to be replaced. upon investigation, the contact associated the failure with nhtsa campaign number: 19v515000 (fuel system, gasoline) however, the vin was not included. the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 180,000.

Tl* the contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle stalled as the power steering assist service warning light illuminated. the contact managed to coast the vehicle to the shoulder, steer the wheels off the freeway on to the main road and came to a complete stop applying the brake pedal in the parking lot. the vehicle was towed to an independent mechanic where it was diagnosed however, the mechanic was unable to duplicate the failure. the vehicle was then towed to germain ford of beavercreek (2356 heller dr, dayton, oh 45434, (937)429-1300) where it was diagnosed however, the contact was not made aware of the failure. the vehicle was not repaired. the vehicle remained at the dealer awaiting the diagnostic information. the contact mentioned a power train recall associated with the vin and research nhtsa campaign number: 13v523000 (power train) was referenced as a possible solution to the failure however, the vin was not included. the manufacturer was not notified of the failure. the failure mileage was approximately 84,000. ## vin failed ## 2014 ford focus ##*dt

Tl* the contact owned a 2014 ford focus. the contact stated while driving 35 mph, the vehicle stalled without warning. the vehicle failed to restart and was towed to bayou ford (555 belle terre blvd, la place, la 70068) where the failure was diagnosed as a faulty transmission. the dealer informed the contact that they could not repair the vehicle. the contact stated the vehicle was towed to a scrap yard to be destroyed. the manufacturer had not been informed of the failure. the failure mileage was approximately 85,000. the vin was not available.

My main concern now is the dash board message that reads ( steering loss stop safely ) i have lost all power steering of my car and cannot drive it. i almost had a wreck when this happened. the car is now parked waiting to find out if this a defect as was on earlier models of this same model. i am also experiencing gas gauge is irregular readings before and after driving as well as very poor gas mileage code p1450

Tl* the contact owns a 2014 ford focus. the contact stated that while operating the vehicle, the manual transmission failed to properly engage while shifting gears. additionally, a grinding sound was present coming from the transmission and the vehicle would suddenly slow down when driving from a standing start. the vehicle was taken to the local dealer red mccombs ford located at 7111 northwest loop 410, san antonio, tx 78238 who was unable to determine the cause of the failure. the manufacturer was notified of the failure. the failure mileage was 5,000.

The transmission would slip badly, even totally disengage. i was getting on a very busy road and accelerated and suddenly the car decelerated; the car behind me almost rear ended me, honked his horn, but there was nothing i could do. it slipped not as badly last year and ford fixed it, saying it was under an extended warranty for known issues with the transmission, but now they say it is not covered and will cost $2200 to fix. there are pages and pages on the internet talking about the problems with this transmission. it is dangerous!

Tl the contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle stalled as the power steering assist service warning light illuminated. the contact managed to coast the vehicle to the shoulder, steer the wheels off the freeway on to the main road and came to a complete stop applying the brake pedal in the parking lot. the vehicle was towed to an independent mechanic where it was diagnosed however, the mechanic was unable to duplicate the failure. the vehicle was then towed to germain ford of beavercreek (2356 heller dr, dayton, oh 45434, (937)429-1300) where it was diagnosed however, the contact was not made aware of the failure. the vehicle was not repaired. the vehicle remained at the dealer awaiting the diagnostic information. the contact mentioned a power train recall associated with the vin and research nhtsa campaign number: 13v523000 (power train) was referenced as a possible solution to the failure however, the vin was not included. the manufacturer was not notified of the failure. the failure mileage was approximately 84,000. ## vin failed ## 2014 ford focus ##*dt

Tl the contact owned a 2014 ford focus. the contact stated while driving 35 mph, the vehicle stalled without warning. the vehicle failed to restart and was towed to bayou ford (555 belle terre blvd, la place, la 70068) where the failure was diagnosed as a faulty transmission. the dealer informed the contact that they could not repair the vehicle. the contact stated the vehicle was towed to a scrap yard to be destroyed. the manufacturer had not been informed of the failure. the failure mileage was approximately 85,000. the vin was not available.

The car wont start and a mechanic diagnosed a bad fuel pump. the car has 117,000 miles. other cars go much longer. *tr

Tl* the contact owns a 2014 ford focus. the contact stated while stationary at a traffic light, the vehicle failed to shift into gear. the contact was able to drift over the right and park at a nearby parking lot. the contact stated that the transmission warning light illuminated after parking the vehicle. the vehicle was not diagnosed nor repaired as of yet. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was unknown.

Transmission fault light came on. codes coming up are po6b8 and po6o6 times two. looked codes up and they were power train control module and the ecm/ pcm codes. wants to stall when driving. *tr

Transmission hesitation from a stop position to start an accelration.

Tl* the contact owns a 2014 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was invalid. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2014 ford focus. the contact stated that while driving at 35 mph, the vehicle jerked violently without warning. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 62,000.

12,771 miles, starter replaced. 14,207 miles, fuel pump replaced. 18,249 miles fuel pump replaced and transmission control module reprogram for failure. 19,999 miles replace clutch and starter motor assembly. about 24,000 miles, car no start, battery replaced "bad battery". 29,975 miles car no start, jumped to start. 31,500 miles no start, battery replaced "bad battery". approx 32,750 miles, replace clutch and whatever else they may find. this car stutters in first gear (automatic transmission) when it was purchased it was fine and then a month later it started to shake and stutter on acceleration from a stop, whether in traffic or in the driveway. ford told us that it was a "smart transmission" and that it had to get used to two people driving the car although i am the primary driver. new "clutch pac" only temporarily solves the problem and then it starts all over again after a month or so. we have also had a no starting issue. we received a letter from ford about it, but they cant seem to help and wont replace tcm because they say the dealers can't show the part is malfunctioning. *tr

Tl* the contact owns a 2014 ford focus. while attempting to enter the vehicle, the doors failed to unlock manually and with the key fob. the manual key only opened the driver door and not the passenger doors. the vehicle was taken to the dealer where it was diagnosed that the latches and locked needed to be replaced. the vehicle was not repaired. the vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the manufacturer was not made aware of the failure. the vin was unknown. the approximate failure mileage was 38,248.

The vehicle shifts between gears bad, sometimes late and sometimes not at all. also the vehicle does not shift past third gear. this is not a one time issue, the car continues to operate this way.

2014 ford focus. consumer writes in regards to vehicle transmission issues. *smd the consumer stated the vehicle had no power, it jerked and slipped upon take off. when driving up a hill, the vehicle went very slow. *jb

The vehicle shudders when the automatic transmission shifts between first and second gear. the problem occurs when accelerating from a standing stop.

I purchased a certified 2014 ford focus in august 2015 with 48k miles. drove it like two weeks without any issue, afterwards this terrible jerking, grinding and shudder noise started when accelerating from a stop sign or try to slow down and accelerate near speed bumpers or when accelerating while getting a turn. i took it to the dealer. they did a software update and said it needs to drive 1000 miles or so to automatically reprogram the transmission’s computer by understanding my driving patterns. i felt some improvement compared to how it used to jerk while changing gears in low gears. but still shudder (or grinding) noise can be hear once in a while when accelerating from a stop or driving low speeds at speed bumps or while getting a 90 deg turn. most recently i felt a massive jerking and grinding noise again during a cold day when temp below 50f for the first time in the fall this year. this time it is pretty bad and i don’t feel safe driving specially when it is snowing...!! ford need to fix these cars asap ..!! *tr

Tl* the contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle would hesitate to accelerate and the transmission would slip. the vehicle was towed to the dealer for diagnosis where it was diagnosed that the transmission crank had failed and would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 24,000.

Rear window blew out while driving 45mph outside temperature was 35 degrees .this happened 2 miles from home residence.so within 4 minutes of driving

Tl* the contact owns a 2014 ford focus. while driving various speeds, the vehicle stalled without warning. the contact took the vehicle to the dealer, but it was not diagnosed or repaired. shortly after, the check engine and tire pressure warning indicators illuminated. the failure occurred at least four times per week since the vehicle was purchased. the dealer was notified several times. the failure mileage was 100.

My car has a mind of its own. i have complained to ford many times regarding the car jumping since the day i bought it. i have been told " oh, its the way it was made." my car completely stopped on me before while i was driving with my kids in it. i took my car back to the dealer right then and they reprogram it and told me it was fine. i took my car back for the battery going to completely dead with a brand new car. today as i'm picking up my kids my check engine light came on. i took my kids home and called my dad and was advised to get a diagnosis test ran on my car. to my surprise my car is getting a error code p090c? this is an electric problem that it seems that million of drivers have gotten that involves the clutch actuator low circuit. why did i not receive a recall for this? i need some answers now because this car has stop before with my children with me and i will not die because of ford. i need this issue fixed. *tr

2014 ford focus. consumer writes in regards to transmission slips and shudders. consumer states vehicle has manual transmission disguised as automatic transmission. *smd the consumer was advised by the dealer that vehicle was operating as designed. the vehicle was reprogrammed and the clutch was replaced. the failure worsened. the maufacturer was contacted, but did not offer any assistance. *js

Tl* the contact owns a 2014 ford focus. while driving various speeds, the vehicle lost power and would not accelerate when the accelerator pedal was depressed. the vehicle shuddered. after shutting off the vehicle and restarting the engine, the vehicle operated normally. there were no warning indicators illuminated. the failure recurred numerous times. the vehicle was taken to the dealer where it was diagnosed that the clutch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 78,000. ...updated 12/28/16 *bf updated 01/03/17.*jb

Takata recall

Tl* the contact owns a 2014 ford focus. the contact stated that while in park, the door ajar warning light illuminated. in addition, the contact noticed that the rear driver's side door failed to close. the contact had to fasten the door with a twine to keep it closed. the vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be repaired under nhtsa campaign number: 16v643000 (latches/locks/linkages). however, the part to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 39,261.

Tl* the contact owns a 2014 ford focus. while driving at low speeds. the vehicle hesitated while at a stop sign. there were no warning indicators illuminated. the dealer replaced the clutch module, but the failure recurred. the manufacturer was not notified. the failure mileage was 40,000.

I bought a 2014 ford focus se july 2015 since its been in and out of shop my steering wheel is getting tight while driving were i can not control plus hesitation rolling back words shuttering jerking it iv had the steering rack replaced tierods nothing worked then i got a recall letter on the tcm it needed 2 be updated did that still didn't help took it back the tcm needed to be replaced so ford told me it will be a couple weeks but i can drive it and the tcm or trans has nothing 2 do with the steering finally got the tcm replaced few weeks later but didn't help and seemed worse i called ford corporate they would not help at all i kept calling but same results they would not fix it with out me paying a lot of money and they would not buy it back cuz it had 70000 miles i bought it with 35000 recently i took it 2 a local shop by work they drove it told me my trans is messed up it is not shifting right and that will cause the steering wheel the mess up as well i'm afraid to drive it risk my life and my children lives but ford still will not help me at all this car has had 7 recalls on it i can not control the car i can not drive the car since it gets stuck and i feel like i get whip lash and i'm afraid i'm going to end up getting in to a accident the local ford dealer told me they put the wrong trans in it that they been having issues with the trans i'm afraid i'm a be on the freeway and its just going to quit working or i'm a loose control or i will not be able to get up to speed ford should be helping us out since there is pages of people with same issue there is investigations in to it law suits and my last thing i can do is talk to a lawyer and the news and file this complaint i been fighting with ford calling going to dealers for 6 month now and no 1 will help not even my dealer whats it going to take some 1 2 die. *tr

Tl* the contact owns a 2014 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Our ford focus has been chugging and slipping on start from a stop. ford has replaced the clutch and now 5 months later the clutch needs t be replaced again. ford isn't honoring the extended power train . this is a none defect and a real safety issue

I purchased a new 2014 ford focus in february 2015 with 15 miles on it. drove the car for 5 months with no issues, then in june i noticed a terrible shudder when accelerating from a stop sign. it also makes a grinding noise while trying to get in gear and take off. i have taken the car back to the originating dealership 6 times so far. i''ve had the clutch replaced, the transmission has been reprogrammed 4 times, and still no fix. i will not allow anyone to drive the car, nor will i let anyone ride with me in it due to the poor performance. the car is extremely dangerous to operate and very embarrassing to myself on the road. it has changed the way i drive other cars as well. i anticipate a shudder, lurch, jerk, grind from other cars while i’m driving do to what i experience on a daily basis in this car. the time, stress and frustration this car has caused me and my family is exhausting and so disappointing. this is the first ford that i've purchased and will definitely be my last. word of mouth goes a long way too. *tr

Vehicle violently shakes when accelerating from a stationary position and when accelerating from low speed ( 10 mph)

Tl* the contact owns a 2014 ford focus. while attempting to accelerate from a stop, the contact depressed the accelerator pedal and the rpms increased; however, the vehicle hesitated to move forward. the vehicle was diagnosed and repaired. the clutch was replaced and recalibrated, but the failure recurred. the vehicle was taken to the dealer and repaired four times for the exact same failure. the manufacturer was not made aware of the failures. the failure mileage was approximately 6,000.

Problems hard shifting from 1st to 2nd and once in 3rd shifting problem goes away. same as technical bulletin 14m01 but not all 2014s are covered.

Tl* the contact owns a 2014 ford focus. while at a stop sign and depressing the accelerator pedal, the vehicle failed to accelerate without warning. in addition, the gear shifter would shift into another gear independently. the vehicle was taken to a dealer three times, but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Tl* the contact owns a 2014 ford focus. while driving at slow speeds, the steering wheel became difficult to turn. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the power steering failed. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14v514000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 50,000.

The transmission hesitates when starting up, exhibits a clunking noise. loss of power.

Tl* the contact owns a 2014 ford focus. while driving various speeds, the vehicle shuttered and jerked without warning. the vehicle was taken to the dealer where it was confirmed that the transmission was the reason for the failure and the transmission needed to be replaced. the vehicle was repaired, but the failure recurred. the vehicle was brought back to the dealer a total of twelve times for the same failure. the manufacturer was notified of the failure. the approximate failure mileage was 5,000.

Tl* the contact owns a 2014 ford focus. the contact stated that the vehicle experienced violent jerking and hesitation when accelerating from a complete stop. the failure occurred without warning. the dealer diagnosed that the failure was inherent to the vehicle's transmission. the vehicle had its software updated, but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was approximately 100.

Tl* the contact owns a 2014 ford focus. whenever the vehicle accelerated from a stop, it vibrated without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 68,000.

Tl* the contact owns a 2014 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2014 ford focus. while driving 5 mph, the vehicle jerked violently without warning. the vehicle was repaired, but the failure recurred. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Tl* the contact owns a 2014 ford focus. while attempting to exit the vehicle, the front driver side door would not unlock from the inside. the contact also indicated that the front passenger side door experienced the same failure. the vehicle was taken to the dealer, but the failure could not be duplicated. the manufacturer was notified of the failure. the failure mileage was 7,000.

Following my low tire pressure indicator coming on, i noticed the power steering issue as i was pulling into a parking spot, and my steering wheel made a squeaking or whining sound. later, while driving on a city street, as i began to make a turn, my steering wheel started hesitating, and making a gear stripping noise; the steering column locked up and when i tried to turn the wheel it made a loud squeaking sound. also, my transmission shutters whenever i accelerate and slow down. the transmission issue was initially repaired via a software update before the warranty expired, but it has since started to malfunction again.

Repeated issues with transmission, shuttering when driving. also have had the care hesitate when accelerating from a stopped location almost causing an accident two different times. took car into dealer to get fixed and they stated they were unable to find issue. contacted ford motor company corporate office requesting a buyback due to the unsafe conditions, they did an "good faith review" and informed me that they would not buy back my car. the would not explain the reasoning or issue and paperwork showing the review, "ford does not have to release the findings since it was a good faith review".

The car was driving rough and stalled while idling at a red light in a left turn lane on a 6-lane state highway. it wouldn't restart. i had to have it towed to a nearby mechanic who discovered that the fuel pump was bad and had to be replaced.

Tl* the contact owns a 2014 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2014 ford focus. the contact stated that the vehicle hesitated and made an abnormal noise when it came to a complete stop. the failure progressed without warning. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was not available.

Tl* the contact owns a 2014 ford focus. while driving various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and shuttered without warning. the vehicle was taken to a dealer where it was diagnosed that the internal clutch failed and needed to be replaced. the vehicle was repaired. while driving at an unknown speed, the rear hatch open warning indicator illuminated. in addition, the doors began to lock and unlock independently. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the failure mileage was 24,172. vin tool confirms parts not available.

Since i bought a used 2014 ford focus, this year, there has been a grinding stuttering shaking and jerking of the transmission when in motion. this happens whether the car is on the highway or at a low rate of speed but mostly when driving forward from park. ford attempted to upgrade the software to the transmission several times which has never worked. this is a known issue to ford and they are claiming that it is a characteristic of the transmission and it is normal activity. the transmission shutters and jerks so much that the car will not shift and will not move forward appropriately and i have come close to getting rear-ended several times because the transmission cannot catch up with the acceleration. i am asking ford for assistance in trading the car in since the value in the car depreciated so much because of all of the transmission issues and they are refusing to help me. my third ford, never again!!!

Tl* the contact owns a 2014 ford focus. when attempting to accelerate from a stop, the vehicle jumped as if it would accelerate at a high speed. the dealer stated that there may be an issue with the transmission; however, they were unable to diagnose the vehicle. the vehicle was not repaired. the failure recurred. the approximate failure mileage was 46,000. the manufacturer was not made aware of the failure.

Every time i have to take it back to dealer for transmission repair or recall its worse than before they worked on it. every time i take off it jumps & jerks, every time i remove my foot from accelerator it down shifts.

Tl* the contact owns a 2014 ford focus. while stopped at a traffic light, the vehicle rolled backwards suddenly. the vehicle was taken to the dealer where it was diagnosed that the transmission needed to have the software updated. the vehicle was repaired, but the failure recurred. the manufacturer was not notified of the failure. the approximate failure mileage was 200.

Tl* the contact owns a 2014 ford focus. while driving 45 mph, the vehicle failed to shift properly without warning. the failure occurred on two occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 12,000.

Tl* the contact owns a 2014 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Transmission in the new 2014 ford focus started shuddering and slipping. it would roll backwards on hills. it would slip in slower traffic. on takeoff it would shudder. took this in to have fixed. and has been in shop 3 times. this is dangerous in traffic. 4 different times was almost hit by another vehicle when i would try to take off and they would slam on their brakes behind me. and it would just ram on take off at a light and almost hit vehicle in front of me. this is dangerous and many have reported this to ford. seems no one can get anything done. this is a major problem with the transmissions. this should have already been on the recall list. please help all of us whom have suffered and been scared for our lives. please look into this thoroughly. so many many complaints

Tl* the contact owns a 2014 ford focus. while driving various speeds, the vehicle hesitated to move forward and shook forcefully. there were no warning indicators illuminated. the contact stated that the transmission slipped while shifting into gear. the dealer made three attempts to reset the computer system, but the failure recurred on several occasions. the vehicle was not repaired. the failure mileage was 49,000.

Tl* the contact owns a 2014 ford focus. when the accelerator pedal was depressed, the vehicle shook violently without warning. the failure recurred numerous times. the vehicle was taken to the dealer where it was determined that the vehicle was operating normally. the manufacturer was not made aware of the failure. the failure mileage was approximately 12,000.

Warning light came on stating "steering assist fault". . we lost all power steering while driving the car. we were able to get the car into a rest area off the highway. we had no power steering and it made it very difficult to operate the car. the steering gear needed to be replaced at 36,900 miles at a cost of $2,121.74. ford customer service was no help at all to me. they were suppose to return calls within 4 hours and it took me 10 days until i was able to get a call back.there currently is no recall but 900 miles past warranty i would not expect this to happen.

Tl* the contact owns a 2014 ford focus. the contact stated that the vehicle was taken to the dealer several times due to a clutch assembly failure. the transmission jerked when the vehicle was started, and the vehicle lunged forward while at a stop and on a hill. the vehicle was taken to the dealer twice to service the vehicle for two different recall remedies, which failed to remedy the failures. the contact later received notification of nhtsa campaign number: 16v698000 (latches/locks/linkages, structure). the manufacturer indicated that the parts may not become available until mid 2017. the manufacturer was notified of the failures. the failure mileage was unknown. vin tool confirms parts not available. updated 12/20/16*lj updated 12/22/16.*jb

Tl* the contact owns a 2014 ford focus. the contact stated that all of the door latches failed to lock and unlock intermittently without warning. the contact later received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the notice indicated that the parts had not yet been supplied to the dealer. the manufacturer was notified of the failure. the failure mileage was not available. vin tool confirms parts not available.

Tl* the contact owns a 2014 ford focus. the contact stated that the dealer replaced the clutch assembly three times, but the failure continued. the vehicle randomly stalled, lunged forward, and the gears skipped several times when placed in reverse. the contact was unable to determine if the vehicle would be repaired. the manufacturer was notified of the failure and provided no solution. the failure mileage was not available.

Tl* the contact owned a 2014 ford focus. while driving 70 mph with the cruise control activated, the steering wheel vibrated when the cruise control was deactivated. the contact lost control of the vehicle and crashed into a guardrail. there were no warning indicators illuminated. the vehicle was towed and deemed a total loss at the salvage yard. the police was notified but the contact was unaware if a report was filed. the contact was taken to the hospital by ambulance for observation of chest pains. the air bags did not deploy. the manufacturer was made aware of the issue. the vin was invalid. the failure mileage was 55,000.

Within the first 10,000 miles of ownership the transmission in our 2014 ford focus has been rebuilt and the clutch has been rebuilt/fixed as well as multiple software updates applied, and we have complained every time we take the car in for service that the transmission is still broken. it shudders, jerks, rumbles, hard shifts and even comes close to stalling with no acceleration/movement at times. i fear driving it that i cannot take off from a stop safely without the transmission failing and i will end up being hit by another vehicle as a result. this transmission is dangerous and will result in accidents. worst transmission i have ever owned and ford will not fix nor buy us out of the car...its a lemon!

Since since bought this car brand-new in 2014 there has been a grinding stuttering shaking and jerking of the transmission when in motion. this happens whether the car is on the highway or at a low rate of speed but mostly when driving forward from park. ford attempted to upgrade the software to the transmission several times which has never worked. this is a known issue to ford and they are claiming that it is a characteristic of the transmission and it is normal activity. the transmission shutters and jerks so much that the car will not shift and will not move forward appropriately and i have come close to getting rear-ended several times because the transmission cannot catch up with the acceleration. i am asking ford for assistance in trading the car in since the value in the car depreciated so much because of all of the transmission issues and they are refusing to help me.

Going less than 10 mph the car was making a wide turn on my street in front of my house when focus accelerated and went through a wire fence, taking down a metal stake, over limestone boulders before hitting a tree, stumps, and bushes on my property. air bags did not employ. windshield totally shattered with holes from tree branches. body of car severely damaged if not totaled. insurance adjuster will determine on wednesday 9/28/2016

Tl* the contact owns a 2014 ford focus. the contact stated that the vehicle jerked violently when the accelerator pedal was depressed. the failure occurred without warning. the vehicle was taken to the dealer, but the diagnostic results were not disclosed. the vehicle was repaired; however, the failure recurred. the manufacturer was not notified of the failure. the failure mileage was approximately 200.

I bought the vehicle in 2014 new. a little less than a year after i had the car, i started having problems with the sync system that allows me to use my cell phone hands free. it will stay paired with my phone for about 3 to 4 weeks and then will drop the connection with my phone. i have had it in to the dealership 5 times and the problem is still not fixed. i have been in contact with the regional manager of ford corporate and they are refusing to give me a buyback option so i can go purchase another vehicle that will actually work with my cell phone. it is their problem with their vehicles and they are refusing to take responsibility for a defective product.

While driving on city streets the transmission slips and jerks and sounds like it's going to fall out of the vehicle. this is a known issue by ford with this vehicle and is unsafe to drive, especially merging into traffic. ford needs to buy all these vehicles back! this continues to happen on a daily basis. it's been in for repair twice and a recall once. still not fixed. i would sell this car if i could but the value has dropped significantly due to this known issue.

Power loss to drive train and vehicle displays "stop safely now" message. this had happened repeatedly while vehicle was in motion on public roads.

My transmission has been progressively getting worse on my 2014 ford focus. it shudders, jerks, and hesitates when i start accelerating. i took it to the dealer for service and they have to change the clutches which takes them 8 days! the car has only 27,500 miles on it.

I've have had to have three updates done for the transmission. about a month ago, i almost got killed pulling onto a country highway, due to inability to pick up power and they had to replace the clutch. today, the car had to be towed to the dealership due to lack of power, hesitating, and odd noise while driving. this car isn't 2 years old, and it's been constant problems.

Tl* the contact owns a 2014 ford focus. while driving various speeds, the front passenger side door opened independently. the vehicle was taken to the dealer where it was confirmed that the vehicle was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact mentioned that the dealer was only agreeing to repair the door latch that failed due to a part shortage. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 33,400.

Tl* the contact owns a 2014 ford focus. while driving 30 mph, the engine hesitated and attempted to stall. the transmission warning indicator illuminated and the vehicle would not shift into reverse. the vehicle was taken to a dealer, but was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 15v813000 (electrical system). the manufacturer was not made aware of the failure. the failure mileage was approximately 100,000.

Clutch in automatic transmission is stalling, car shutters at 24,000 miles. car doesn't want to go up hills, and acts mine it's stalling out when you pull out. this is my daughters car and i do not feel she is safe.

On may 6, 2017 while driving on the highway at approximately 55-60 miles per hour, the engine suddenly propulsion, and effectively stalled. the check engine light came on simultaneously. (it was not on before). the vehicle slowly lost power. i was able to get it off the highway and safely into a parking lot. i had it towed to a nearby firestone, which ran a diagnostic which revealed that a portion of the engine was defective and has resulted in splicing of wires, which needed to be replaced. i was informed that there is a technical service bulletin, #14-0215 but that for is refusing to pay for the repairs even though the vehicle still is under powertrain warranty. the vehicle seized and effectively stalled on the highway without warning, and i'm lucky that no one was harmed. see attached invoice for repair information.

Tl* the contact owns a 2014 ford focus. the contact stated that the steering wheel shook while driving at lower speeds. the contact took the vehicle to the foothill ford dealer where it was diagnosed that the steering clutch failed and needed to be replaced. the contact stated that the clutch was replaced twice under warranty; however, the failure recurred. the manufacturer was made aware of the failure and informed the contact that the repair was no longer covered under warranty. the contact was referred to nhtsa to file a complaint and was advised to reference nhtsa campaign number: 14v514000 (steering) as the cause of the failure. the approximate failure mileage was 56,000. updated 08/23/17*lj *tr

When beginning to accelerate the transmission has a delay and/or a 'buck' causing hesitation or unwanted surge in acceleration. i have had this to the dealer soon after purchase and they did not resolve.

Lug nuts are unable to be removed with lug nut wrench. ford dealer says the lug nuts are defective and need to be replaced due to 'swelling'. ford corporate says these are wear and tear item and will not replace. this is a critical safety item as the tires are unable to be removed or changed to a spare tire after a flat tire occurs.

Ford focus will lose power on the highway. ford told me that's how the car is and that the clutch on the focus and fiesta are faulty from the factory. the car is a 2014 with 62,000 miles.

On accelerating car will jerk /stutter as in not go..this happens also after slowing to go through a dip then accelerating to go again ,happens after slowing to make a turn .also.happens when accelerating to go up inclines sometimes to as if it can't decide what gear it wants to be in..my car has an automatic transmission ..sometimes scared me cause will do it when i'm pulling into on coming traffic ..and car won't go.i have contacted service dept at ford and they told me this year vehicle was known for this ..i again have scheduled an appt for it to be checked ..this has been going on since i first acquired my car in aug 31 2016 ...

There is a problem with my tmc which controls my clutch. the tmc had to be recalibrate a year and a half ago and a new clutch need to to be installed. when there is an issue the car "shudders", loses speed, has trouble merging into traffic or taking turns. again my car felt the same way. apparently this time there is nothing wrong with the tmc, but the clutch needs to be replaced again, just about 18 months later. to have my clutch replaced twice within three years seems absurd. even the dealership notes that the clutch package put in my car the first time had known issues and weren't that great. this is a safety concern for myself and others on the road. i'd hope ford or someone looks further into this. there seems to be a class action law suit in the works, but i at least wanted to voice my safety concerns. kindest regards

Tl* the contact owns a 2014 ford focus. the contact stated that while attempting to accelerate, the vehicle would experience severe jerking and vibration when shifting gears. the vehicle was taken to the dealer jurgeson ford located in rich field, utah where the vehicle was diagnosed that the clutch was faulty and needed to be replaced. the clutch was replaced but approximately 4 years later the failure had reoccurred. the manufacturer was not notified of the failure. the failure mileage was 24,000.

While driving on the interstate at about 50 mph the vehicle started to accelerate on it's own and reached about 80 mph in a matter of seconds. the tachometer reached 8k rpm. the rps remained the same even with the foot off the gas pedal and with the brakes fully depressed. we drove the vehicle off the highway with the brakes fully depressed and it slowed to about 55 on the off ramp then accelerated back to 65 mph. the hand braked had to be used and the footbrake was depressed to stop at the red light. the engine continued running at max rpm so we turned off the vehicle. the car was turned back on then the car would not idle it would stall in the middle of the intersection and it did that several times to then accelerate again to full rpm. we were a block away from the ford dealership so we took it in and the service personnel saw how it was accelerating and even told us to turn it off immediately for safety reasons.

Tl* the contact owns a 2014 ford focus. the contact stated that while driving at approximately 25 mph and when the vehicle needed to switch gears, it failed to down shift. the contact attempted to reverse the vehicle to avoid being in traffic however the reverse function failed as well. the contact had the vehicle towed to the koons silver spring ford dealer who diagnosed that the transmission and clutch failed and needed to be replaced. the dealer informed the contact that the clutch had previously replaced on june 10, 2015. the manufacturer was made aware of the failure and informed the contact that the repair was previously provided due to the customer satisfaction warranty which had since expired. the approximate failure mileage was 54,000.

Upon startup no power steering, making steering extremely difficult. dashboard message stating "electronic steering assist fault needs service now" diagnosis came back steering gear is bad. class action has been filed for 2012-14 ford focus as well as 2010-2014 ford fusion so it is a known issue but still no assistance by ford.

Tl* the contact owns a 2014 ford focus. the contact stated that the vehicle failed to accelerate from a stop. the contact had to remove his foot from the accelerator pedal in order for the vehicle to accelerate. the failure recurred four times. the vehicle was taken to the jc lewis ford dealer in savannah, ga where it was diagnosed that the clutch failed due to age and needed to be repaired. the vehicle was not repaired. the contact stated that a few years ago, the transmission was reprogrammed, but the failure recurred. the manufacturer was made aware of the failure and informed the contact that his vin was not included in a recall. the approximate failure mileage was 75,000.

Bought a 2014 ford focus 1/17/16and 6 months after owning it, the vehicle shuddered when taking off at a green light, had lost power around corners. got a recall notice june 2016 got a new clutch and transmission power train. january 2017 problem persisted brought it back to the dealer they said its over 60,000 warranty and have to pay cash for the transmission repair . could not drive the car safely it would not shift. brought it back without recall notice june 20, 2017, and the dealer said they will file a 360 on repair of the clutch. waiting for the dealer to call now 6/21/17 . i need a reliable car for work and my family and can not drive this car. so scared driving it 3/4 close calls and rear ends. it sits as i pay for it every month.

Tl* the contact owns a 2014 ford focus. the contact stated that while stopped at a traffic light, the vehicle stalled. the contact stated that the instrument cluster displayed a transmission fault code. the contact was able to restart the vehicle after approximately fifteen minutes. the contact stated that the failure was intermittent. neither the dealer nor the manufacturer were contacted or notified of the failure. the approximate failure mileage was 65,200.

Tl* the contact owns a 2014 ford focus. the contact stated that while accelerating from a red light at 4 mph, the vehicle jerked forward as the clutch slipped. the vehicle was taken to ramsey ford located at 1233 telegraph rd, rising sun, md 21911 where it was diagnosed that the clutch had failed and needed to be replaced. the vehicle was repaired. the failure recurred two more times. the vehicle was taken to ramsey ford each time, given the same diagnosis, and given the same repairs. the failure then recurred a third time and the vehicle was taken to a dealer located at 1701 belair rd, bel air, md 21014, where it was diagnosed that the clutch had again failed and needed to be replaced. the vehicle was in the process of being repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 20,000.

When trying to drive up a steep city street, the engine lugged down and almost died several times before reaching the top of the hill. i would release and step on the gas pedal and it would rev up a little, but then the power would drop off again almost died each time. i took the vehicle into the dealer for service under warranty and they were able to fix it. the transmission was not shifting down under load as it should have. it now appears to be working properly. if the engine had quit, power steering and brakes would have been lost and if that had happened i may have rolled back down the hill, through a barricade and onto the freeway about 30 feet below. thank god that did not happen.

June 1, 2017: i took my 2014 ford focus st, with ~10,500k miles only 4 months out of warranty, to a dealership for an oil change and warranty recalls. june 2, 2017: the dealership informed me that while reprogramming the bcm, body control module, the computer was wiped and the car would not start. the dealership said they attempted to reprogram it again but did not work but that they had opened a ticket with ford's technical support. the dealership provided a loaner car to me for the weekend. june 6, 2017: the dealership called to tell me they still had not received a fix from ford and that ford knew of the issue and had replied that they would provide an update within 7 business days. i was told to keep the loaner car until the work was complete. i called ford's service line to attempt to escalate the issue. i was provided the case number, as referenced, and told to talk to the dealership's service manager. the service manager told me that unfortunately there was nothing his technicians could do but to wait for a fix from ford. june 15, 2017: i contacted ford service line again and the case was escalated to a regional manager. they informed me that ford does not have a fix and that ford has no timeline for a fix. the vehicle is still non-functional. ford has told me they have no fix and no timeline for a fix. the dealership is waiting on ford to provide a fix as it's a computer issue and the dealership cannot do anything to solve it.

Tl* the contact owns a 2014 ford focus. while driving 65 mph, the vehicle shuttered and stalled. the contact also stated that the fuel gauge failed to work without warning and the vehicle ran out of fuel. the contact pulled the vehicle over to the side of the road and called roadside assistance for more fuel. the contact restarted the engine and the vehicle returned to normal. the failure recurred twice. the local dealer (north brothers ford located at 33300 ford rd, westland, mi 48185 (800) 586-4203) stated that the contact had to pay to diagnose the failure. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was contacted at 800-392-3673 and stated that the vin was not included in a recall. the manufacturer was made aware of the failure. the failure mileage was 69,900.

When i am at a complete stop and i attempt to accelerate, my ford jerks rapidly. in order to drive the vehicle i have to press on the gas forcibly in order to accelerate to a normal speed limit. after several attempts to complain to the orginal dealership metro ford on noland road of the issue i was told that it was a shudder transmission problem. the ford dealership will not solve the issue and although they stated they reset the issue they try to convince me that it is normal when in fact it is not. this vehicle is an extreme hazard and unsafe to drive for me and my children. i am afraid it will stall at a busy intersection in the future.

If i am stopped at a light or stop sign on an incline, and i take my foot off the break, the car will roll back until i am on level ground; all while the car is in drive. i have taken it to the dealer twice and each time they say that it is just the way this model is and they can not do anything about it. i am concerned about my safety and the safety of others because i may take my foot off the break and before i can apply gas i may roll into the car behind me.

Tl* the contact owns a 2014 ford focus. while driving at any speed, the vehicle hesitated and vibrated without warning. the vehicle was taken to the dealer (tristar ford in blairsville, pa) where an unknown recall repair was performed. the failure recurred several times after approximately three months. the manufacturer was made aware of the failures and stated that there was no recall available. the failure was not repaired. the failure mileage was approximately 49,000. updated 11/02/17*lj *tr

When filling with car at gas station the auto pump shut off does not function spewing fuel all over. this has happened multiple times at different gas stations. fuel gauges on car are not accurate. took car to ford there is a tsb 15-0034 for this issue. the fuel tank was distorted/deformed causing the fuel pump to malfunction overflowing into the evap canister. this is a dangerous situation and is a fire hazard when filling the car with gas. this issue should be a recall due to fire and safety hazards.

The radio shorts out and makes very loud popping noises. will happen even if the radio is off or the volume is at 0. this happens in any state as long as the car is on. it is seemingly random in occurrence. it has happened while parked, city driving, highway driving.

Transmission problems since the day i purchased it(3/31/2014). it hesitates from a dead stop or in motion, shutters when accelerating from a stop. slips out of gear from a dead stop or in motion. after i brought it in for a recall (1/18/2017) it now slips out of gear and dealer says it needs a new clutch for $2,000 when it did not have that issue before the recall. i drive 95% highway. car has 76,000 miles on it. it's an automatic. i've had multiple cars with automatic transmissions in them and they had over 200,000 miles on them with no issues. i believe this transmission is defective and ford needs to replace it. i have brought the car in several times beginning with the first week i had it with transmission problems. it would have been in a lot more but they stated this is normal. i now have a car i can't drive nor have $2,000 to fix it. i take very good care of my cars and expected this to last longer than 3 years before a major repair. now with this known issue, my $30,000 vehicle that i paid for only 3 years ago is only worth about $6,000 on a trade in. i still owe $12,000 on it. how is this normal or fair. repairing a defective transmission is not a solution since it will fail again. it needs to be replaced. is it true that ford knew about these defective transmissions yet still installed them? this is not fair to us as consumers to knowingly be sold a defective unsafe vehicle. please consider placing a recall on these vehicles as they are unsafe to drive in their current condition.

2014 ford focus. consumer writes in regards to transmission problems. *ld the consumer stated after accelerating from a stop the would violently shutter. the vehicle was repaired twice at no charge to the consumer. it was advised that the failure was due to a rotating transmission. also, the parts for the door latch recall repair were not available. updated 06/20/2017 *js

My rear windshield spontaneously exploded when i turned my car on. frontier ford santa clara dealership now refuses to take responsibility despite some clear evidence that this is a manufacturing error and not the result of blunt impact (uniform sharding, including at the edges, no spiderweb pattern).

My focus hesitates when hitting gas after i've been stopped. it feels like the car is going to hesitate. it's also difficult to drive on hilly roads. there's no power and it feels like i'm going to stall. ford tells me there is no recall but i see plenty of websites where people are voicing their complaints for the same issue. sometimes the car won't go in reverse when i'm pulling out of a parking space. this is very dangerous.

Tl* the contact owns a 2014 ford focus. while driving approximately 40 mph, the vehicle failed to accelerate. the contact coasted the vehicle to the side of the road, waited a few minutes, restarted the vehicle, and resumed driving. the contact stated that the failure recurred when the engine became hot. the vehicle was taken to the johnson city ford dealer in tennessee where it was diagnosed that the transmission friction element b stuck on, and the clutch engagement bearing and clutch levers needed to be replaced. the vehicle was not repaired. the contact called the manufacturer and was informed that nothing else could be done. the approximate failure mileage was 73,000.

Tl* the contact owns a 2014 ford focus. while operating the vehicle, smoke appeared under the hood. while inspecting the vehicle, it was discovered that coolant had leaked onto the engine from the coolant reserve bottle. the vehicle was taken to the dealer (duphy ford located in philadelphia, pa), but no failure was found. the contact indicated that the failure continued to occur. the manufacturer was notified of the failure. the failure mileage was 41,000.

Tl* the contact owns a 2014 ford focus. within two months of owning the vehicle, the vehicle vibrated, jerked, and lunged when approaching a stop. the dealer had replaced the clutch assembly four times, which failed to provide a solution. the manufacturer provided no solution to the dealer and there was no voluntary manufacturer recall. the manufacturer indicated that they would provide a service campaign to replace the part repeatedly. the contact felt that replacing the same oem part was not providing a remedy. the contact was unable to get the vehicle repaired. the vin was not available. the approximate failure mileage was 0. updated 07/18/17*lj *as

Coolant leaking from bottle reservoir; onto engine causing smoke

Electric failure of power steering. i was told that there was a "short" that caused the power steering mechanism to fail. less than 3 years and 48k miles. sudden failure with total loss of power steering.

When accelerating or going up hill, the car does not shift correctly and causes the car to shutter. my car is at 71,000 miles right now, and this part was already replaced in january, 2015 and again in september, 2016 and needs to be replaced again.

Tl* the contact owns a 2014 ford focus. while driving approximately 20 mph, the vehicle vibrated and did not accelerate. there were no warning indicators illuminated. the vehicle was taken to a dealer and the clutch was replaced. the failure recurred after approximately one year. the vehicle was taken back to the dealer where the clutch was replaced again. the manufacturer was made aware of the failure and offered to continue to replace the part with discounts. the contact requested a buy-back, but the manufacturer declined. the failure mileage was approximately 2,000.

Vehicle jerks on streets and highways. transmission is faulty. nhtsa has already received several complaint regarding this specific issue. why hasn't there been a forced recall? it's a problem that affects several customer's driving the same model.

While driving at interstate speeds the trunk deck lid flew open. as i was slowing up to get off the highway the trunk lid blocked my center review mirror and made it unsafe to get to the side if the road. at city speeds 20-30 mph i have had the deck lid open and it immediately blocks the view of the mirror. trunk had nothing in it that was blocking or hitting the trunk release cables or the woring harness. inspection of the wiring harness shows no visable damage. possible wiring short in a non-accessible location.

The car shudders and shakes while driving! the vehicle stalls when pulling out into traffic or at yeild signs on any type of road.when stopped at red lights or stop signs and trying to start off car shudders and shakes so bad it may take a few minutes for the car to actually go again. the worst aspect is when trying to pull out into traffic of expressways or local roads and the car stalls!

The rubber gasket that lines the doors expands and makes opening or closing the door difficult.

My vehicle had been brought in for transmission issues before for slipping, and delay when the gas is depressed. since the repair i've noticed the car's transmission while put in reverse will feel like it slips into neutral. it happened while i was backing into my parking spot in my apartment complex. the transmission is also very jerky when accelerating on an incline and will start to roll backwards. this was also a problem prior to the initial repair so i don't know if this is signifying the return of the problem. in addition to the transmission problem the controls on the steering wheel are also non-responsive or will control something other than what it is supposed to be for (ex: volume + and - change the radio station or end a call). in addition to this, the sync system will either not connect to the phone via bluetooth occasionally or it will not be able to recognize the device. keep in mind that the phone connecting is a galaxy s7, so i know it is compatible. the electrical problems have been on going and were addressed in the initial transmission repairs but they were not resolved. the second transmission issue occurred again on the annotated date.

Tl* the contact owns a 2014 ford focus. the contact stated that the dealer replaced the clutch five times, but the vehicle continued to shutter, and lurch forward and backward. the failure made it difficult to downshift and apply the brakes. the dealer diagnosed that the transmission needed to be replaced and made no mention that the manufacturer had a service campaign concerning the transmission control module extended coverage (14m02). the contact was to check with the manufacturer to determine if they could provide a remedy. the failure mileage was not available.

Tl* the contact owns a 2014 ford focus. while driving 35 mph, the "high engine temperature stop safely" engine warning indicator illuminated. the contact pulled the vehicle over to the shoulder, turned off the engine, and called the dealer. the contact restarted the vehicle. while driving 40 mph, the contact noticed smoke under the hood and the engine stalled. the vehicle was towed to the contact’s residence. the following day, the vehicle was towed to the dealer where it was diagnosed that the blown head gasket needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and provided case number: cas12243967. the failure mileage was 56,000. updated 07/19/17*lj ..updated 07/21/17 *bf *cn *as

2015 not even a year old had clutch replaced due to car shuddering and failed clutch shudder test. not even a year later, doing it again and ford is telling me there is no warranty, it is out of the 60,000 mile warranty that came with the car. they want me to pay $1100 out of pocket to replace a new clutch due to shedder test failing again. this is ridiculous when they know a problem exists

After being stalled in traffic for over an hour i pulled into a gas station and started my vehicle to leave. immediately i could feel something wrong with my steering and my alert popped on and said peer steering assist warning. called dealership and they said it's a common for the electric component to fail after idling. they said that's this has happened to people as they are driving. steering just fails. they said it was a fuse that overheats after idling for so long without warning. if this is a component that fails that affects steering it needs to be fixed and changed.

Transmission seals are leaking. ford put out a massive customer satisfaction program tsb that addressed this issue with an extended warranty for focuses built before june 2013. my car was built within 6 months after that date but has the exact same problem. they put out another tsb with an extended warranty for the transmission which does cover my car but it does not cover the transmission seals. ford knows it has a massive transmission problem which was not properly fixed when my car was produced. yet i am on the hook for paying for the fix.

I bought my car just a few weeks ago, 4/2017 almost immediately it started this "sputtering" anytime i would move forward from a complete stop. some people calling this a shutter. the hesitation is at every stop on every take off. i took it in to a ford dealership near my home, & i was told that this is a known common problem at ford & it involved a clutch issue or faulty tcm with this automatic manual transmission. ford was aware of the problem, yet continued to sell these cars. the ford service tech manager after hearing my issues, looked up my cars zin & told me that ford stopped the recall on my model focus on cars made after june 2013. my car was built 8/13 two months after the recall deadline. so let me get this straight every car made in this focus style from 2012 -2014 except my car and a few others bill after 6/13 are covered under a recall for this exact same issue that i am having. i was told this is because they put new type seals in the transmission after 6/13. they did a tcm flash to the transmission that is covered under a recall so ford knows this is a known issue even for cars made after 6/13 or they would not need to have a recall issued for it. the manger took in my complaints in stride and said many focus have this problem. so i guess i just bought the most dangerous vehicle that i have ever driven (30 years and 10 cars later) in my life. i'm guess i'm wondering why ford would stop the recall midyear when clearly the transmission is still having problems obviously in cars after being built on or after 6/13. it shudders at take off, has trouble going from first to second. the car does this when starting from a dead stop mostly but it has also happened when the car slows down to a light, the lights changes and the car sometimes hesitates or lurches as its try's to find the right gear while starting to going faster again.

Break light on dash said break light fails all break lihts on when pushing break pedel my wife checked it light came on and warring transmishin running hot tap breaks back trunk lach on the back everytime i hit a bumb the light comes on the dash and today when i was backing up all thje indercater light went out on dash .it was in the shop on 3/28/2017

Tl* the contact owns a 2014 ford focus. while driving 55 mph, the vehicle stalled and lost power without warning. the contact was able to restart the vehicle, but the check engine indicator illuminated. the vehicle was taken to a dealer where it was diagnosed that the fuel pump failed and needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was taken to a dealer again where it was diagnosed that the fuel pump control module failed. the failure caused a lean condition in the engine and caused the oxygen sensor to fail. in addition, the fuel pump control module needed to be replaced. the vehicle was repaired, but the failure recurred while at the dealer. however, during this incident, the vehicle idled at very high rpms and an overheating warning indicator illuminated, which warned the contact to pull over. the vehicle was taken to a dealer once again and the mechanic stated that there was a chafed wire. the vehicle was not repaired. the manufacturer was made aware of the issue and stated that they would take the contact's information and file a complaint with nhtsa. the approximate failure mileage was 69,000.

Tl* the contact owns a 2014 ford focus. the contact stated that while driving at various speeds, the vehicle was shuttering causing the vehicle to stall. the vehicle was taken to a dealer but it was not repaired and the failure persisted. the vehicle was taken then to an independent mechanic where it was diagnosed that the fuel module needed to be repaired. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v525000 (fuel system, gasoline). the manufacturer was notified of the failure. the approximate failure mileage 1,000.

It all started one day after i purchased my 2014 focus car from a dealer. when i pull out from a stop sign or when accelerating as the light turns green, the car hesitates and sputters before finally kicking into gear. it seems to be fine once it settles into place but it's pretty scary until it does. i dread when i have to slow down or stop. it seemed to be close to breaking down or stalling on a few occasions. i'm only a few days into owning this car and i really don't know what to do. i was promised a long life for this car but now i'm not so sure, the symptoms are somewhat similar to the last car i owned (an escape) - sputtering, hesitation, stalling and then it totally quit on me in the middle of the road on a hill. the engine blew up. this happened after i picked up the car after repairs from the same dealer. for the same symptoms. more to that story but i am afraid to bring it back for repairs fearing whatever is wrong with it, it wont be covered. but what choice do i have? help?

Tl* the contact owns a 2014 ford focus. while driving various speeds, the vehicle shook violently. the dealer replaced the transmission, but the failure recurred. the contact stated that the transmission was replaced three times. the manufacturer was made aware of the failure. the failure mileage was 48,000. the vin was not available.

Tl* the contact owns a 2014 ford focus. the contact stated that the recall notice for nhtsa campaign number: 16v643000(structure) was received in september of 2016. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. vin tool confirms parts not available.

Upon acceleration from a stop, the rpm's rev up and the car does not proceed forward. when it does proceed forward, it is at a slow pace, with a jerking motion. there is also a vibration from the engine area at times when the car is stopped.

Tl* the contact owns a 2014 ford focus. while driving in the rain with the windshield wipers on the low setting, the wipers suddenly began to operate intermittently. the failure continued after increasing the wiper speed to high. after shutting the vehicle off and restarting the engine, the failure continued. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 56,000.

Even though transmission was replaced back in october 2016, march 2017 the vehicle was hard shifting, and not taking reverse. was told 2nd, 3rd, and reverse gears were broken and power train went bad. although everything was under warranty and all parts replaced. still don't understand how power train and gears broke when a new transmission was placed into the vehicle less than a 1yr ago.

Tl* the contact owns a 2014 ford focus. while driving approximately 55 mph, the rear driver's side door swung open without warning. the driver closed the door, but the rear driver side passenger was unable to open the door. the vehicle was taken to a dealer who repaired the door. the contact stated that the door did not open after the repair. the vehicle was taken to another dealer who advised that there was a recall. the dealer stated that the manufacturer did not authorize the recall repair, citing that the first dealer destroyed the door. the vin was not provided. the vehicle was not repaired. the vin was unknown. the failure mileage was approximately 50.

Just purchased a used 2014 focus with only 012755 miles on it, two days later returned to dealer to report drivers side mirror light falling off and unit hesitating and jerking lurching forward and grinding noise from dead stop, dealer didn't seem to think it was a big issue, was told they will look at it when i return to have mirror blinker r/r (part on order) almost hit house when parking that evening. unit also lost power at 60 miles per hour when driving but motor continues to run, had to pull over in a panic, unit would not move when put in gear even when giving fuel, lights blinking (prdl lights) engine light blinking, seems to be ok after it sits for awhile. unit also seems to not engage gears as speed picks up (stuck in low gears?). help us please, we just purchased this car used from a ford dealer why would they sell us a car so dangerous? it also is a ford certified unit, we have put less than 100 miles on the car and afraid to drive it. we are senior's living on a fixed income and are a scared to drive the car. someone is going to get hurt, we need this fixed soon, no way to get to the doctor. the car has been sitting out front for over a week now no contact from the dealer yet. please help us, i have over two million miles safe driving record (awards....) with the largest trucking company in the us when i retired 4 years ago, i know how to drive and i know when something is not safe!

Tl* the contact owns a 2014 ford focus. while the accelerator pedal was depressed, the vehicle failed to accelerate without warning. the vehicle was taken to a dealer where it was serviced twice under warranty and repaired per tsb: 13-6-10; however, the remedy failed. the vin was not included in nhtsa campaign number: 14v495000 (electrical system). the manufacturer was made aware of the failure. the failure mileage was 15,000.

Tl* the contact owns a 2014 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Ford focus recall. had recall done march 7, 2017. driving car at 65mph on freeway i-45 sudden lost of power like transmission went into neutral. had to get off to right shoulder of freeway. turned off car waited 5 minutes turned on car was able to drive. two days later driving car 40 mpg service road hwy183 lost power again like car went into neutral. same thing pulled off road and turn off engine. took car to dealer. they say can't find anything wrong.

Five times this car has completely stop at 60mph driving on major highway 494 minneapolis,mn. stalled 5 times. this car has almost killed me 5 times. its been serviced 5 times with no resolution. i want my money back or a new car that wont kill me. every time its serviced the dealership charges me a fee.

Tl* the contact owns a 2014 ford focus. when the accelerator pedal was depressed at various speeds, the vehicle shuttered and shook violently without warning. the vehicle was taken to the dealer where the transmission control module was replaced, but the failure recurred. the vehicle had not been repaired. the manufacturer was notified of the failure. the failure mileage was 15,100.

2014 ford focus. consumer writes in regards to airbag safety recall and transmission problems. *ld updated 05/1/2017*js

One of the many incidents: while at a city street stop sign, i pressed the gas, the engine light came on, the vehicle did not move (the engine revved without moving) i let off the gas and reapplied pressure to the gas pedal. the vehicle slowly moved, the vehicle gave a hard jerk then the vehicle moved at a reasonable speed with the gas pedal pressed while driving on the city street. the vehicle has stuttered and shook while driving since i owned this brand new vehicle. i mentioned the stuttering, jerking and shaking to 3 ford dealership service departments in the past. i was told "that's the way this type of vehicle drives", "that's how the tcm operates" and "the vehicle shifts like a manual car but operates as an automatic". my question each time was "so it's normal that my car shakes and stutters while i'm driving? this car jerks too much." i was told each time "yes." the incidents of stuttering and shaking have been visible from the vehicle's purchase. the hard jerks are occurring more frequently.

The car has a faulty cluch. this is a widespread problem with the ford focus. i believe the design of the cluch was faulty. it causes the car to lose power while driving creating a dangerous situation. this has been an outgoing problem with the car since the day i bought it.

While driving my car the steering became difficult all of a sudden and immediately after an error read "steering fault service now". fortunately i was on a side road and able to pull over as i was pulling over an error then read "steering loss stop safely". now i have to have my car towed to the dealership. i'm extremely upset at the situation and how unreliable my car has become bc even after diagnosis and repairs i will be nervous. not to mention how terrible this could've been had i have been on a busy road with my children in the car.

The transmission problems. the dealership pennyrile ford in hopkinsville ky. has known about this every since my daughter has had the car. yet just patches it up. she bought the car brand new from them. now that warranty is out she has to pay. the transmission has been in a problem in these vehicles i have been told. yet the place that sold the car to her do not take responsible or even ford motor. you can reach her at this number. [xxx] ask for [xxx]. the car was faulty when purchased. in my opinion ford needs to make this right at no cost to the purchaser. its is an on going problem. *dl information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”*jb

Tl* the contact owns a 2014 ford focus. on several occasions, while attempting to drive, the vehicle hesitated. the vehicle was taken to the dealer where it was diagnosed that the clutch assembly needed to be replaced. the contact mentioned that the vehicle clutch assembly was previously replaced, but the failure recurred. the manufacturer was not made aware of the issue. the failure mileage was 38,000.

2014 ford focus power steering issue while driving this vehicle the power steering failed while making a right turn on a busy roadway in a urban area. the steering wheel locked in the turning position and the power steering assist warning light came on. i had to put the vehicle in park and turn the ignition off. i turned the ignition back on and put the vehicle in drive and the vehicle's power steering failed once more and the steering wheel locked a second time. i once again put the vehicle in park and turned off the ignition and removed the key. i waited several seconds and started the ignition, placed the vehicle in drive and the vehicle once again failed. i had the car taken to the dealership for servicing and was told that this is a common issue this vehicle has and it would take several weeks to repair due to the volume of repairs this dealership has at the moment. i had this same vehicle repaired several months ago for the transmission issue that is currently under recall. the car performed fairly well after the repair. the same hesitation issue began again a few weeks ago and now this issue arose as well. i asked the dealer if this too would be covered under the recall / warranty and was told the transmission was but they did not know if the power steering issue was but would get me an answer from ford. i've read all the other complaints regarding this vehicles issues and my experience is the exact same. there's no doubt in my mind that ford is well aware of this issue judging on how many formal complaints have been issued. i will be letting go of this vehicle when it is repaired. i will not operate this 2014 ford focus in good conscience knowing full well that it presents a significant liability to my safety and the safety of others.

The vehicle horn has stopped working completely.

I was driving my 2014 ford focus came to a light to make a right turn, came to a stop, then proceeded to turn when car hesitate to drive when i pressed on the gas, it was like the car had shut down, engine like was flashing, but was able to coast to a area where i was safe . turned ignition off then tried to restart, car would not start .

When driving vechical it will sometimes shutter when going up an incline and when i stops at a stop light or sign and i accelerate the car to go the car will lung forward at times. i have a little over 17,000 miles on my car and as of august 7th 2017 the cluches have to be replaced by a ford dealership.

The transmission on this vehicle is terrible. i have taken the car in for the recall on the clutch assembly but that has not helped the issue. there is major hesitation when first apply the gas pedal at take off and it cause the car to "jump" or hesitate. this as almost caused accidents on may occasions and you have to be really careful when pulling into the flow of traffic. i feel that it is a real safety issue and i am not sure what the fix is since they have repaired it once already. it doesn't happen on a highway, it only happens when taking off from a stopped position. this has been an on going issue since i purchased the vehicle. it is the last ford product i will ever own, bad design

Tl* the contact owns a 2014 ford focus. while attempting to accelerate to approximately 70 mph, the vehicle failed to respond or would jerk excessively until the desired speed was reached. broadway ford diagnosed that the clutch failed and needed to be replaced. the vehicle was repaired, but the failure recurred. the contact returned the vehicle to the dealer who diagnosed the same failure. the contact was informed that the failure would continue despite a repair. the vehicle was not repaired and the contact traded in the vehicle. the manufacturer was made aware of the failure and opened case number: 12381390. the contact stated there was a class action lawsuit; however, because the vehicle only received diagnostic testing regarding the failure twice rather than at least three times, the contact was not able to receive reimbursement. the approximate failure mileage was 21,000. *js

Tl* the contact owns a 2014 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. eddins ford in madison, virginia was made aware of the recall and stated that the parts were unavailable due to only receiving a few of them per month from the manufacturer. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Hatch open warning light came when i hit a bump while driving on interstate at approx 60 mph. light has come on before while car was parked but never while in motion at highway speeds. have over 37000 miles on it. rear hatch recall was completed in january

When driving at low speeds transmission shimmers and there is hesitaion. also when staring off from a stop the car is slow at accelerating. windshield wipers when set to low or high only run for a few minutes then switch to intermittent. i was almost in an accident today telraveling at 50 mph because the windshield wiper issue in a bad storm wipers stopped and went to intermittent. the power train issue started in 2015.

For the second time now, my transmission is jerking, stuttering, and hesitating, with the addition of it completely not going into drive at all this time, and the check engine light came on. this issue has been known by ford for a very long time, and you at the nhtsa have been informed as well. the dealership supposedly fixed this once, and i have that paperwork, but like thousands of other consumers who are having this issue and had it supposedly fixed, it has returned! why are you waiting until this actually kills someone, before you do anything? my fiance was at an onramp entrance that was right at the gas station when this happened this time and because it wouldn't even switch to drive, he was almost rear ended. someone is going to get hurt or killed with this transmission. it effects people in various ways, at various times, has caused some people to receive tickets because it refused to decelerate in school zones, which could have killed children, it stutters upon acceleration and then jerks into speed, it doesn't go into gear at times, it isn't shifting properly, and all kinds of stuff. and even when the dealership "fixes" it, it is a temporary fix and it goes back into the same issue within 40,000 miles. this is a very serious and dangerous issue that isn't being taken seriously enough! it is very well known by ford, as when i took it to dealership for this the first time, the guy (i have all his info and paperwork) informed me that just at that dealership alone, they do about three of those trans issues per day. all they do is " see history for sop. installed bv6z 7b546 f: clutch asy. verified concern. check oasis. found tsb 15-0120. reprogrammed pcm and tcm. cleared codes....removed and replaced transmission and new clutch...reprogrammed...etc.." which is only a temporary fix and they know it. everyone has to bring back over and over! someone will die!!

Tl* the contact owns a 2014 ford focus. the contact stated while the vehicle was operated at normal speeds and it experienced a loss of power steering. the power steering warning indicator illuminated. the vehicle towed to chapman ford where it was diagnosed the steering column needed to be replaced. the manufacturer was notified of the failure however, no further assistance was offered. the failure mileage was approximately 31,000.

Tl* the contact owns a 2014 ford focus. while driving approximately 45 mph, the vehicle did not accelerate when the accelerator pedal was depressed. the contact called the manufacturer and was advised to bring the vehicle to the dealer (peacock ford in maitland, florida) for diagnostic testing. the vehicle was diagnosed as having clutch failure. the vehicle was repaired. the contact stated that the failure recurred four other times and the vehicle was taken to sun state ford in orlando, florida. the clutch was replaced again, but the failure recurred. the approximate failure mileage was 29,000.

Got a flat tire. called roadside assistance and his tools were not able to remove the bolts nor was my crowbar from ford. stripped bolts and swelling. took car to discount tire they said this is common with ford cars and that the materials used on the bolts were not of good quality. recall should be looked into. i had the flat while i was at home. but if this would have happened on the highway i would have had to call a tow truck. which is not safe. advised to get all of the bolts replaced.

Delayed acceleration and problems with downshifting result in unsafe movement. these unsafe conditions occur when accelerating from a stop, decelerating, and while in motion on city streets and highways. the clutch has been replaced twice and yet the problem continues. my vehicle only has 38,000 miles on it. these problems have been present since the day i drove the brand new car off the lot. i have not been in an accident because of this yet, but feel very unsafe and an accident is inevitable. ford service has been unable to fix the problem.

My daughter was driving her new/used ford focus into town and the epas--power steering assist fault coded and she had no power steering. she was going roughly 55 and she could notice it becoming harder to steer. by the time she made it so a parking lot for safety it was close to non-steerable. it became hard for her to steer and luckily she did not have or cause and accident with the sudden change. she tried to assess what was wrong which is when we learned there is no powersteering fluid as it has and eletric steering assist instead. it doesn't work now and shortly after this code faulted the entire car shut down. it won't start and is useless--ford replaced a perfectly good steering system with crap. i hope nobody gets hurt be this defective system.