2014 FORD Explorer

I can’t hardly give a date because I bought this car a year and a half ago in January 2022 and it’s been in the shop more than it’s even been on the road now I just had the turbos replaced again after only getting 26,000 miles out of the new ones and now my PCM is that another thousand dollars down the drain

Won’t steer in the morning until it warms up and then it rides fine when the computer kicks in

This is the second time my turbos on my explorer have gone out first time was at approximately 60,000 mile it was having reoccurring issues relating to the turbos at 35,000 miles I informed Ford of this problem the replaced a couple of spark plugs and ignition coils to only run well for about 5,000 miles I took my explorer to a outside mechanic who told me the turbo was bad I replaced it car ran fine until 09/13/2021 this car has less than 150,000 miles and I’m replacing it again I feel there is a manufacturer defect with this vehicle what are my options

We have had intermitent door ajar warning on driver’s door. We would have to open or close it a couple times and as of today that no longer works and the doors won’t lock. I see this is on an ongoing problem for many. So frustrating

This vehicle has had the situation for more than a year. When I went to the dealer they said I had push the airconditioner. And I beleived them. But the problem persists. I have never received s letter from ford slerting me about a problem. And they dont want to inspect or fix the unit. They say it was my fault I didnt repair it when it was on warranty. Even though I have read that ford will repair the unit for free no matter the year or mileage. My unit has only 32,000 miles. But I have not been able for them to help me with this urgent matter.

\"Driver door ajar\" light stays on when door is closed. Dealer could not replicate problem. No fixed. I continue to have the problem.

Door ajar light stays on

My 2014 Explorer has bad fume smells in the cabin when accelerating to pass vehicles. I have taken it to the dealer once to have it repaired but it still does it. I have also had a fume smell in my nose that is there when I am not in the car. I didn\'t know what it was and am scheduled for an MRI but I have recently realized the car cabin smells the same as the smell in my nose.

Strong exhaust odors in vehicle cabin while climate control is on. Odors worsen when accelerating at high speeds.

We are experiencing exhaust fumes coming into vehicle

While driving @60 mph felt sick almost passed out,passenger also felt sick. I believe this is related to explorer carbon monoxide isssues!

I have headaches when driving my vehicle for long periods of time. I can faintly smell exhaust. I will be taking it to the dealership.

Feel light headed and sleepy while driving the car. Am currently pregnant and am VERY worried about having a baby ride in this car!

The exhaust smell is annoying and usually appears when accelerating onto the freeway, going up a hill, or while towing a trailer, usually when the windows are up and the A/C is on. Had it serviced at Galpin Ford in North Hills, CA and picked it up on 2/17/17 where they performed TSB 16-0166. I was hopeful that this would resolve the issue, however on a recent trip to San Diego, my 2 younger kids both complained that the back of the car smelled like rotten eggs. I quickly lowered the windows and drove back to Los Angeles with the windows down. My car is currently at my local dealership (Sunrise Ford) where they are unable to replicate the problem (of course). They advised that they found a TSB that they think will resolve the issue, but of course, that was performed the previous month at another dealership. I am now waiting to see what they say.

paint bubbling off the front edge of the hood

Power Steering Failure without warning at 40 mph. Almost impossible to steer at all without. Multiple warning lights once failure occurred. Mechanic states that this is the same defect as the previous years 2011-2013 Ford Explorer Recall. Replacement parts for the 2014, would likely have the same defect. If our teenager had been driving at the time of this failure, it could have resulted in significant crash. Ford knows this exists….PLEASE help so that nobody is killed.

Touch screen froze. I have no radio, Sirius, navigation, control of heating or cooling in back 2 rolls of seats. New touch screen has been on back order since 10/07/2014

New car and paint on hood peeling!

I had rented a Ford Explorer from Enterprise Car Rentals. I took out the insurance portion. One day after having the car (both my brother and I said the car had been lunging. The next day I drove the car to pick up my friends child at Harrison Middle School (Harrison, NY). I pulled into a space a little bit away from the other cars. I put the car in park turned off the car and exited. No bells or buzzers went off to indicate the car was NOT in park. When I stepped out of the car, the car started to roll backwards, catching me between the open door and the side of the door. I was pushed backwards, fell, open car door went over my side fracturing a rib with the door edge. After that, I don\\\\\\\'t remember what happened but when I came to, the car had rolled over my right foot, compounding fracturing the right ankle, and degloving the entire foot. 2 years later, I am still having surgeries to repair and rebuild that foot. Next surgery is June 2th. When I saw yesterday the death of the young actor from Star Trek and the way it happened, that was EXACTLY what happened to me. I went to an attorney but they told me it was product liability and wouldn\\\\\\\'t do it. That injury has put me out of work permanently, I\\\\\\\'m trying to get on Disability but this is a very long process. I just thought I should bring this to your attention because no one believes me that the car started rolling after I placed it in park.

When the hood on my 2014 Ford Explorer was closed the hood bent when it was closed. Ford refuses to fix it stating that it is not a design flaw. The grade of Aluminum that they are using is too soft and has too much flex in it in the front area of the hood. My concern is that if it bent so easily from just closing the hood what will happen if there was an accident, it does not seem that it is that strong.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

I have been trying to get our car repaired for a year now. as of nov 2024, i was told by 2) ford dealers they expected the parts soon. we have taken the car to these dealers, had pictures taken, and the issue confirmed. getting it repaired is a whole different matter and we keep getting brushed off, being told "they are trying to source the parts". the pillar trim is loose & rattling, and ready to fly off the car. we have been extremely patient and accepting of the delay, but now believe we aren't going to see this issue resolved.

Both a pilar trim pieces are currently loose on my 2014 ford explorer. this is now a recall from ford as of february 2024 from the notice i received in the mail. i have been trying to have these trim pieces replaced on my car since march of 2024 but the part has not been available. prior to this recall, this piece has already been repaired on my car once on august 4, 2020. the trim piece flew off my car on the freeway and luckily didn't hit anyone on the road. i would like to get these recall a pilar trim pieces repaired asap because this is a safety issue as it can and will fly off and potentially damage another vehicle, person or cause an accident. reference to nhtsa safety recall 24v031

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the driver's side windshield exterior a-pillar trim had detached and was flapping against the windshield while driving. the contact manually pulled and separated the windshield trim from the vehicle. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 100,568. vin tool confirms parts not available.

Tl* the contact owns a 2014 ford explorer. the contact stated that the doors failed to lock. the contact stated that the door ajar warning light was illuminated. the vehicle was taken to local dealer ray price stroud ford (6320 us-209 suite b, stroudsburg, pa 18360, (570) 402-2222) to be diagnosed. the contact was informed that an unknown part needed to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 94,000.

Why has there not been an updated recall on the 2014 explorer on losing its power steering? i just turned my vehicle on to autonation ford in burleson, tx to get the rear tow link recall repaired and the associate told me the power steering was not a cause in the recall and that it was something we would have to pay to have fixed. this is not happening due to failure to maintenance or due to lack of taking care of the vehicle. this is a manufacturing issue and the history proves it! there was a recall on the 2011-2013 model for this but now that it is continuing, it is now the owners responsibility? this effects the driving and is extremely dangerous. you have low turning radius, it disengages all the advanced driving modes, it also effects the blinkers. you have to hold the blinker down for it to stay on, you cant just click the lever and it stays in the blinking mode like it is supposed too. if you put cruise control on, the steering can lock up and you literally have to jerk it to get it out out and be able to turn or even swerve. ford needs to take care of this because you can see by all the complaints and history or reoccurrence, this is a manufacturing defect and not a owner issue. if ford does not take care of this issue for us and even the thought of it being a chargeable service, i will have no choice but to this to a higher demand to get help and to bring this to the attention to the ones that need act. this is unsafe to me and my family as well as all the other explorer owners. the manufacturing defect needs to be fixed or offer some sort of solution for the safety of this vehicle.

Airbag light keeps coming on due to faulty wiring , costs 600 to repair . this is second ford car with this same issue. i was told problem was in back seats. no one ever uses back seats.

Ford service action #17n04. ford will not complete this service action due to mileage. the driver door panel is peeling back so far that air catches in it and is pushed back by air when driving on the highway with the window down. the door panel gets pushed into the driver and is a safety hazard.

Tl* the contact owns a 2014 ford explorer. the contact stated while driving 6 mph approaching a turn, she heard an abnormal sound coming from the passenger's side front wheel. the vehicle was not taken to a local dealer. the vehicle was not repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 20v692000 (power train) however, the vin was not included. the manufacturer was not informed of the failure. the failure mileage was approximately 83,695.

The intermediate shift bracket sheared off/broke at the transition where it mounts to engine. vehicle shakes violently while braking at higher speeds... lesser movement at slower speeds while braking. i had just replaced my brakes and done them several time with rotors trying to correct the problem, thinking it was something i had done. finally found it when greasing front calipers hoping to cure the problem yet again.

The right side a pillar windshield molding flew off at highway speed on the interstate, this molding was not showing any signs of being loose prior to it coming off. the one one the drivers (left) has been loose for some time but is still holding on

The contact owns a 2014 ford explorer. the contact stated while reversing out of the driveway, the steering wheel was firm making it difficult to steer the vehicle. the contact stated that the power steering intermittently failed to perform as designed. the contact stated there was no warning light illuminated. the vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. the vehicle was not repaired. the contact was relating the failure to nhtsa campaign number: 14v286000 (steering). the manufacturer was informed of the failure and informed the contact that the vin was not included. the failure mileage was approximately 100,000.

The car drove fine - no prior issues. went to leave for a wedding and the dash board lit up with the following errors: steering assist fault service required, service advancetrac, and terrain system fault. the vehicle was nearly impossible to steer. it took all my strength to even move the wheel slightly to be able to pull back into the driveway and off the road. i researched this online and found there are 100's of other people that have had the same issue, yet ford refuses to do anything. they have issues recalls for 2011-2013 and 2015-2017 explorers for the same issue but not 2014. we did the diagnostics and had to order a new rack and pinion however the part is not in stock and on backorder because so many people are having this issue. this should be an obvious sign to ford that something is wrong. i am including links to other sites showing other people have had the same issue. i know others have also filed a report with you. i tried talking to ford and opened a case with them but they aren't taking any responsibility. the only thing i am thankful for is that unlike some of the others who weren't so lucky, i wasn't on a major highway or going 60+mph when the steering went out. this is a huge safety concern and it is unfortunate that it appears it will take someone losing their life before ford decides to admit their at fault. these are just a few of the sites showing similar reports - all with 2014 ford explorers. https://m.carcomplaints.com/ford/explorer/2014/steering/power_steering_failure.shtml https://robinettelaw.com/blog/2014/08/ford-explorer-recall-for-power-steering-defect/

At approximately 75,000 miles the steering on my 2014 ford explorer became sluggish and unresponsive making the vehicle difficult and unsafe to drive. this problem occurred at all speeds whether stopping at a stop sign or driving on the highway. the vehicle was brought to an authorized ford dealer/service center at which time it was confirmed the power steering rack, electric pump and shaft assembly were defective and needed to be replaced at great expense to owner. there were never any warning lamps, signals or messages generated by the vehicle. the vehicle was serviced on 4/19/21 (and again on 5/17/21) with symptoms commencing approximately 4 days prior. upon researching, owner determined there had previously been a ford safety recall for same issue on similar model(s) but only for years 2010-2013.

The systems that failed were the airbags, abs, and trac. the airbags would not have deployed in case of an accident. i took it to the ford dealership and they had to replace the restraint control module.

Power steering. experienced a loss of power steering. it required me to use extra steering effort. was traveling on the highway was able to pull over to breakdown lane.

2014 ford explorer, steering wheel gets very hard when turning. started four days ago, has not stopped since. was not moving when the issue started. ford dealership told me it is a very very very common issue with the rack and pinion on this year, and wanted to charge me $4000 to replace it. there is a recall on the power electric steering system of the 2011 through 2013 ford explorers, and apparently it is just as common on the 2014, so i’m wondering why it is not included in the recall. i absolutely am not paying out of pocket to get this fixed. if i die on the road, ford is the cause..

Transmission failed on my 2014 ford explorer. i was made aware that the ford dealer has seen a lot of transmission failures. i have to have a new transmission. is ford going to pay for this since they are aware of this issue?

I was in an accident driving ro work. driver was coming off if a local freeway and slammed into the driver side at the front portion of driver door and wheel location. my vehicle was thrown across 3 lanes of traffic and half way onto a side walk. i slammed my head so hard on the driver door glass that it broke the window. airbags did not deploy at any time. i was not going very fast but the other driver was racing to get threw a yellow light that had already turned red at the time of impact throwing the vehicle as stated above at an undetermined speed

The steering wheel suddenly became stiff while driving-and a power steering failure light came on-we had to park and be towed-and the power steering rack and pinion/motor needs replacement. there are hundreds of people with the same problem-90,000 miles and barely driven

The contact owns a 2014 ford explorer. the contact stated that whenever rained, water would leak into the vehicle through the moon roof. the water then leaked into the moon roof motor causing it to become inoperable. the vehicle was taken to the dealer and diagnosed that the moon roof front drains were clogged. the moon roof motor was replaced. the manufacturer was not made aware of the failure. the failure mileage was 49,000.

The contact owns a 2014 ford explorer. the contact stated while driving at 55 mph, the service advanced track and power steering assist warning lights were illuminated. the vehicle was parked and the vehicle loss power steering functionality. the vehicle was towed to an independent mechanic and diagnosed that the electronic power steering unit failed and needed to be replaced. the vehicle was not repaired and remained with the mechanic. the manufacturer was made aware of the failure. the approximate failure mileage was 112,000.

Electrical power steering pump in failure. it's hard to steer and steering wheel gets stuck in a certain position. my wife wife was heading into oncoming traffic, it allowed the steering to free up and be corrected right before she could have hit another vehicle head on. it is headed to our local dealership for a recall this week and we plan on having them confirm this, if we make it there. the bad part is there was no warning or dash indication light to let us know this was in failure and could have seriously hurt my wife and or kids if they were in the vehicle.

The contact owns a 2014 ford explorer. the contact stated while the vehicle was parked when the vehicle had rolled into a wall. one person was injured and sustained injuries to the face, back, legs, head, neck, and eye on the right side of the body and did seek medical treatment. the vehicle was not diagnosed or repaired. the manufacturer was informed of failure and was awaiting a response. upon investigation, the contact associated the failure with, nhtsa campaign number: 20v692000 (power train) however the vin was not included. the failure mileage was approximately 21973. consumer stated owner of the vehicle is his wife's.

While driving power steering failure.. when it failed it dinged and a message came up but failure was while driving. no other previous problems. only 44750 miles at time of failure.

We were returning from a visit with my son in ohio. suddenly a notice appeared on the dashboard about steering control and it was extremely hard to turn the wheel. we tried several methods suggested to correct the problem such as disconnecting the battery and also checking the fuses but no success. since it appeared i could drive the vehicle, we drove home but had to really work at steering. we finally arrived back at our home without further incident other than being extremely tired from turning the steering wheel. it was like driving a car which was never equipped with power steering but even harder. after returning home, i took the vehicle to the local ford dealership. they checked the vehicle and said the steering column had to be replaced. total cost is going to be $2384.73 plus tax.

Passenger side tierod end broke off at rack and pinion assembly.

Hello, my car currently has an open recall that needs to be remediated it has been issued since oct 30, 2020. this is the second recall to resolve an outstanding issue with my cars rear toe link 20s62/20v675. on three separate occasions i have attempted to get this remediated with three dealerships turning away servicing my vehicle due to lack of parts. i filed a complaint with the ford corporate office to report what i would consider unfair trade practice and consumer right violations as these dealerships seem to be able to conduct the work however are turning away the recalls either to prioritize paying jobs. this leaves myself as a consumer with a lingering risk, exponential exposure to harm when operating my vehicle. ford company is willfully aware of the situation and have not addressed this matter. i submitted another escalation today due to being turned away for a 3rd time. keep in mind that i have requested to be contacted when parts have been available or if the parts can be ordered and neither of these requests have been met. i am aware that we are coming off the heels of the covid pandemic and these dealerships might be short staffed, so they are being directed to avoid recall resolution.

My wife was driving on the highway and lost power steering completely!! the power steering assist light came on. she almost lost control of the vehicle! she was able to manage it off the highway. we had the car towed to the dealership. they had said that the power steering gear had failed! after researching the problem, i was shocked to see this issue is not an anomaly. there was a recall on this issue for 2011 - 2013, but not for 2014. yet, the complaints and horror stories for the 2014 model still continue. i called ford and they documented my call (#cas32404801) and suggested that we submit a claim from the dealership to ford after the repar. i am really dumbfounded as to why this frightening issue with the steering has not been fixed!!!!

While driving down the road a message popped up that said: fault service required, service advancetrac, and terrain system fault. the vehichle lost power steering unexpectedly and was very difficult to maintain on the roadway. i pulled over and shut off my vehicle and when i restarted it the power steering was back. i have seen that this is a common issue with the 2014 ford explorer and it seems to be the same type of power steering system as the other years that have been recalled but the 2014 has been left out. i would just like to report this as i feel it is a very big safety issue if someone is driving in a turn when this happens or are not in a spot they can pull over when it happens. thank you for your time.

The headlights in my ford explorer 2014 are extremely dim. the road is poorly lit in front and cannot see anything on the sides. this has been a problem since i purchased the vehicle. i just missed hitting a pedestrian on the side of the road. i was in a residential area and only going 20 mph. it is extremely dangerous and a large safety concern.

The contact owns a 2014 ford explorer. the contact stated that while turning the vehicle in either direction, there was a knocking sound coming from the front of the vehicle. also, while driving at various speeds, the vehicle would shake and vibrate. the cause of the failure was not determined. the local dealer and manufacturer were notified of the failure. the contact was informed that the vehicle was included in the nhtsa campaign number 20v692000 (power train). the contact indicated that the vehicle had experienced the same failure listed in the recall. also, while operating the vehicle the check engine light would remain illuminated. the failure mileage was 40,000.

The contact owns a 2014 ford explorer. the contact stated that while driving at an undisclosed speed, the steering wheel stiffened while making a turn with a screeching sound. the vehicle was taken to an independent mechanic and diagnosed that the electronic steering rack and pinion was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhtsa for assistance. the approximate failure mileage was 86,000.

Vehicle started making a grinding noise when turning and a slightly throbbing feedback through the wheel. we stopped driving immediately. according to the dealership the power steering module is failing needs a total replacement. parts are on back order do to so many others needing same issue. 12-13 and 15-17 explorers all had recalls do to this same part. however the 2014 models were not because of this i am out the $2700 even though ford knows there is an issue. i am a single customer and have no power to show how bad for safety this is.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 3 mph, the steering wheel became difficult to turn. the contact stated that the power steering assist failure message was displayed. the vehicle was towed and was diagnosed but not repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 14v286000 (steering) however, the vin was not included. the manufacturer was informed of the failure and the contact was informed that the vin was not under recall. the failure mileage was approximately 90,000.

Power steering is failing but no codes or any indication of what is failing other than tight steering and grinding noise.

Weather stripping on wind shield falls apart and becomes a projectile while driving.

Power steering is hit and miss. at time’s, near impossible to turn the wheel and other times it’s fine. (this is all within full rotation of the wheel). 100% chance of the steering almost locking up and 100% it will be fine in certain spots. this problem arose rather quickly, within about 2 weeks. looking online, these same symptoms are causing others to have their steering completely lock up due to the electronic steering fail. i’ve had this vehicle about a month and a half and i would say the steering is about 15% power steering and 80% no power.

The power steering assist on the vehicle produces a loud grinding noise when the steering wheel is turned in either direction. additionally, the steering assist is sporadic during lane changes and turning corners. the vehicle was inspected by an independent mechanic shop and they were able to replicate the same issues with the steering, namely loud grinding during the steering process and sporadic steering assistance. the vehicle has not been inspected by a dealership at this point and the independent mechanic advised to have a ford dealership repair the vehicle since they have to complete some computer programming. currently there has not been any warning lights or messages displayed and problem began about 2 weeks ago.

Had new tires put on my 2014 explorer. they are showing wear on the rear ones. now it handles very poorly on roads that are grooved. need to have both have hands on the wheel with a good grip to keep it on the road. feels like the rear is trying to pass the front. going back to the ford dealer next week. hopefully they can repair this problem. perhaps recall 21s31 will address this.

I had recently reported a catastrophic failure of the power steering system while driving this 2014 ford explorer. after researching the issue with the recalls for 2011-2013 explorer (recall 14v286000) the same component, the pscm steering module failed with our vehicle (which was the reason for the recall on these vehicles). after the dealership replaced the rack and pinion steering system, the technician contacted me to say that the vehicle was still not working properly and that they had contacted ford for tech support. ford had informed the dealership that they had to re-program components which included the pscm. the failure of this component led to the failure of our steering system. why was the 2014 explorer not included in the recall for this issue that is still a problem? many are experiencing this same dangerous issue with the 2014!

Steering is loose, and makes a sharp jerk to one side multiple times while driving and i am unable to keep control where the vehicle could crash.

Power steering stopped while driving

The contact owns a 2014 ford explorer. the contact stated that while operating the vehicle, the power steering failed, and the steering wheel became very difficult to turn in either direction. the cause of the failure was not determined. the local dealer and manufacturer were notified of the failure, but no assistance was offered. the failure mileage was 139,000.

The contact owns a 2014 ford explorer. the contact stated that while driving at various speeds, an abnormal knocking noise would emit from the rear suspension without warning. upon investigation, the contact linked the failure to nhtsa campaign number: 21v537000 (suspension) however, the vehicle was not included in the recall. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 125,000.

The contact owns a 2014 ford explorer. the contact stated that while driving at various speeds and occasionally at start-up, the vehicle would suddenly lose power steering functionality. the power steering assist fault warning light was illuminated. the contact stated that after starting the vehicle several times the power steering regained normal function. the contact stated that recently the power steering failed to reset. the dealer was contacted and stated that the rack and pinion needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the issue and referred the contact to nhtsa to file a complaint. the approximate failure mileage was 162,423.

The contact owns a 2014 ford explorer. the contact stated while driving 55 mph, the steering wheel became difficult to turn. the contact had to turn the steering wheel with force to steer the vehicle. the contact stated that the cruise control was disabled, and the traction control warning light was illuminated when the failure occurred. the contact drove the vehicle home. the contact started the vehicle the following day and the power steering warning light illuminated on the instrument panel. the vehicle was taken to the dealer. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 143,310. consumer stated the following morning steering locked up and was taken to the dealer. dealer stated power steering needed to be replaced. while loading power steering broke free but makes a lot of noise. consumer has not driven the vehicle since the failure and has noted 2014 explorers were not included in the recalls.

Exhaust manifold leaking. causing exhaust smell in cab.

Internal water pump failure. coolant mixing with oil. vehicle shut down unexpectedly while in motion.

About 2 weeks ago my steering wheel started making a noise whenever i turned the wheel both parked or moving. since then it has progressed into a loud grinding noise. the wheel is sticking while driving on the highway and i have to force it to move at times. it does not return freely anymore on it's own to a straight forward position. after having the vehicle inspected atva local suspension shop, they told me it's dangerious and i could loose my steering entirely while driving and to have the rack and pinion replaced. i can see this is a common problem with this model and there was a similiar recall a few years prior for a similar problem. i don't think the proper improvements to the rack and pinion where ever applied in later models and there should be another recall or the prior recall should be extended. thank you.

On august 14th, whilst on vacation in new mexico, the steering of my 2014 ford explorer completely seized in the middle of the road, and left us helpless. thankfully, we were on a relatively quiet side street in taos. just a few days earlier we were traveling up and down the steep winding roads to the top of pikes peak. we are thankful that this malfunction did not happen during this time, as the results could have been catastrophic. i have since read related safety recall notices for this issue, and the symptoms described in thse notices are exactly as i experienced. i am very surprised that my vehicle is not covered by any of the safety recalls. the failed rack and pinion was sent back to ford for analysis. it is a sealed unit so the ford mechanics at capitol ford in sante fe were unable to comment.i have attached a photo of the part. for reference with the cost of towing, repairs, car rental and flights, my outlay has been approximately $4,500. i have the necessary documentation to support this figure.

7/20/2020 and before, dashboard light came on with message "check charging system" then steering wheel locked up, turned off engine, waited 2-3 seconds, turned back on and its okay. kept doing this once in a while, bought new battery, message kept coming on. 07/28/2021 message came on saying "something is draining the juice out of battery". this message came on after we bought a new battery. told ford company when getting oil change, they said my battery is charged okay. they don't know whats causing it.

The contact owns a 2016 ford explorer. the contact stated that while driving at various speeds, the vehicle would jerk upon depression of the accelerator pedal without warning. the contact had taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. the contact then called a dealer and he was informed that they would charge a diagnostic fee for inspecting the vehicle however, the contact declined. the manufacturer also was notified of the failure and referred him to nhtsa for assistance. the vehicle was not repaired. the failure mileage was approximately 87,000. the vin was unavailable.

In failure while driving on highway and it was found that the issue was due to a faulty water pump

I have a 2014 ford explorer i bought used. on the passenger side the door panel is pulling away from the door and the armrest. after researching i found out this was covered under a recall so i contacted ford. the lady i online chatted with told me to set up an appointment at my local ford dealer to have it fixed that it would be covered under the recall 17n04. i contacted the dealer and they said the would order the part. a few weeks went by and i called to see if the part was in. the dealer informed me ford would not cover the repair because my recall was over the years, but it was still under the mileage of the repair. they took photos and ford still refuses to do anything the fix the problem. i then took it to a car repair business and they told me there was nothing they could do to fix it, that it was a design flaw on fords part and it would need a new door skin. is there anyway you can help me? i understand the years of the warranty are up but i also understand i have not exceeded the mileage on the recall and now i am stuck with an unrepairable door panel. sure hoping there is something you can do.

Torque converters failed without notice or warning. could lead to complete transmission failure and risk passengers and other drivers safety. dealer has confirmed the issue. manufacturer has denied any sort of coverage or assistance. vehicle has less than 52,000 miles and will now require a complete transmission replacement. faulty engineering and manufacturing. unacceptable.

Air bag light came on, when i took it in to get looked at they said the wiring harness is faulty and it has been reported by ford as a common issue on this vehicle. as of right now due to the faulty wiring harness rear air bags will not deploy in an accident. they will not cover the expenses of changing it and are charging $600 for the harness plus the labor.

The electric power steering is failing. turning the steering wheel is becoming more difficult. i fear it will completely stop working. earlier 2013 models have recalls for this. there has not been a recall for the 2014 model. i am bringing it to the ford dealer 10/26/2021

The contact owns a 2014 ford explorer. the contact stated that while driving the vehicle, the vehicle started to overheat. the check engine warning light was illuminated. the vehicle was taken to the local dealer to be diagnosed. the contact was informed that there was sludge in the engine. the contact was informed that there was coolant leaking into the engine oil. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 133,553.

After having the water pump exchanged (on 9/8/21) and a multi-point inspection done, and finding no issues, we went on a road trip. while driving on freeways, we noticed that while in a gentle curve of the road to the left, the steering wheel would not return to the neutral position when the road straightened. as we drove home, it became worse, to where we we would have to forcefully turn the wheel to straighten back to neutral. returned explorer to dealership 9/21/21. they finally were able to figure out it was the rack and pinion that needed replaced. we got the explorer back on 10/13/21. please hold ford responsible for this issue as they have not fixed the problem that was on other years and this is no different.

The contact owns a 2014 ford explorer. the contact stated that while driving at 45 mph, the oil extremely low warning message was illuminated, and the vehicle lost motive power. the vehicle was towed to an independent mechanic and was diagnosed with a blown head gasket. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 158,000. when the engine failed there was absolutely no warning indication. my car is regularly in for oil changes at the dealership between 5-6k miles and there was no indication that there may be coolant in the oil when it was changed. no warning signs indicated on the console except for right before the engine went which was "extremely low oil". consumer stated climate control system in the rear of the cabinet turns on by itself. additionally, in the morning or anytime when car is auto started consumer can smell a pungent order like sulfur in the heating system.

The contact owns a 2014 ford explorer. the contact received notifications of nhtsa campaign numbers: 19v435000 (suspension) and 21v537000 (suspension) however, the parts to do the recall repairs were not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer and another dealer, john kennedy ford of pottstown (3189 w ridge pike, pottstown, pa 19464) were made aware of the issue and informed the contact that parts were not yet available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect on nhtsa campaign number: 19v435000 (suspension). vin tool confirms parts not available on nhtsa campaign number: 21v537000 (suspension).

When turning the steering wheel, you can hear a terrible squeaking noise coming from the front end of the vehicle in the center. over time the squeaking gets worse and worse. steering the vehicle is becoming harder to control, when letting off the gas, the whole steering wheel will stay straight but the actual wheels are quickly do a hard pull to the right. this is extremely unsafe and is likely to cause an accident. yes the problem has been reproduced by a service center. they told me this is the same issue with the 2013 (1 year older) and there was a recall on that year, however not the 2014, even though the same part was used in the 2014 also. there are no warning lamps, or messages. they have been gradually getting worse since i purchased the vehicle.

My 2014 explorer is having the same steering fault assist recall problem the 2013 has. the power steering stops working and has happened while driving and now it is constantly popping up. ford won't fix it under the recall.

Recently started experiencing a weird noise coming from the front end near the wheel area. the noise was also physical since i could feel it through the steering wheel. i did take it to a manufacturer locally they could not duplicate the issue. i explained to them that they needed to keep it longer than a couple hours in order to duplicate the problem. i did feel like the dealer did not inspect my vehicle long enough by keeping it and driving it.

I am writing to notify you of the problems i am experiencing with my 2014 ford explorer vin # [xxx] and to request help to resolve these problems with the vehicle in a timely manner. i purchased the vehicle 8 months ago (march 2021) from bomnin chervrolet of manassas. i began having trouble with the heat temperature on the right passenger side of the vehicle. i took my vehicle to sheehy ford lincoln of gaithersburg maryland for recall repairs and my husband explained to service what we have been experiencing with the vehicle. he was told the carbon monoxide is due to a leak in the manifold and the transfer case was about to go. i have been in contact with my finance company about what has been going on with the vehicle and they instructed me to reach out to the dealership where it was purchased. which i did and unfortunately, they aren't willing to assist in the major problems with the vehicle. i was told on monday november 29, 2021 they will be willing to repair heat temperature and that's it. the problems with the truck is the radio touch screen which controls heat, music, seat warmers and so forth isn’t working, temperature on right passenger side, back up camera, carbon monoxide coming thru vents, manifold, and the transfer case needs to be replaced because its about to go; if it hasn't gone already. the truck wont back up without making loud grinding noises and stalling. these problems my family are having substantially impairs the use and valve of my vehicle and creates a serious safety hazard to my family. after explaining to the dealer that i am on a fixed income of just ssi and needed my vehicle for appointments and everything; they isn't willing to repair the major safety. it's very hard to understand why anyone would sell my family a 2014 ford explorer knowingly aware of its history from november 16, 2018 from a previous owner of carbon monoxide concerns, still this vehicle was sold to my family. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2014 ford explorer. the contact stated that while starting the vehicle, the "steering wheel default, seek immediate attention" warning message was displayed. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure but informed the contact that the vin was not under recall. the failure mileage was 168,075.

****** duplicate voq ****** this complaint is being marked for deletion because it is an inadvertent duplicate of odi# 11442983*djr ***** duplicate voq ******

The contact owns a 2014 ford explorer. the contact stated that while starting the vehicle, the “steering wheel default, seek immediate attention” warning message was displayed. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure but informed the contact that the vin was not under recall. the failure mileage was 168,075.

Pcsm power steering module. sensor on rack and pinion. can inspect if needed. steering goes out at random. can be driving at any speed and loose all steering elements and traction control. complete loss of steering occurs occasionally. ford confirmed the issue and stated it was recalled in 2011-2013 models but not 2014, $2500 fix. three lights appeared as all steering was lost on highway: terrain management system fault, power steering assist fault, service advanced track.

Steering gear failure. ford dealer estimate $2,900 to replace the entire steering gear. a new part is not available, and there is no eta on re-manufactured parts. the vehicle is unsafe to drive, and therefore unusable. there are recalls on 2011-2013 and 2015-2019 electronic assist steering gear systems for the same exact issue, why was 2014 was excluded, why does the vehicle require the entire steering gear after only 7 years of use, and why wont ford take responsibility for a known failing and dangerous product. ford crc case # cas34688035 has refused to take responsibility or assist.

At one point the explorer was always causing a rear wheel area to squeal really loud while driving. that finally got remedied but after 3 years of taking the vehicle in to 2 different shops. while yhe vehicle was still under warranty i was told there was nothing wrong and they can't reproduce the squeal. once the warranty expired they said it was due to a seized brake which i ended up paying for the replacement even though they said this was a known issue on the explorers. another issue with the 2014 explorer is water leaking into the rear compartments and the spare tire area in the vehicle. from online sear he's, this is also a known issue with no recalls. more recently, i was trying to get all four of my tires changed, but was told by the tire shop that they can't change my tires due to swollen lug nuts,this is a known issue on ford's and i have to take it to a mechanic. i called ted britt ford and inquired about the service to replace the lugs with solid metal lug nuts instead of the oem chrome plated. parts department told me they are $10 a piece. i went ahead an ordered them through the parts department. when i picked up my vehicle, i was told they don't sell the solid metal lug nuts and only replaced with the chrome plated oem lug nuts.

Exhaust smell in passenger compartment while driving; similar to sulfur. feel safety at risk due to smell causing headaches/nausea; concerned about carbon monoxide or other hazardous materials. vehicle brought to dealer on 12/13/2021 and issue confirmed. dealer aware of similar complaints across this vehicle type; tsb is available, so ford is aware, however not catagorized by ford as a safety issue. dealer "reset" hvac system, installed plugs on tailgate and installed tape on rear body module. dealer stated additional repairs may be necessary as these "fixes" don't always work. no warning lamps, messages or other notifications. issue first began november 27, 2021.

Steering gear failure. mileage: 119,000 - error msg: "steering wheel default. seek immediate attention". visiting family over the holidays in a different state - december 23th. complete steering shutdown. there are already recalls by ford on their 2011-2013 for this very problem. - this was a very early 2014 model sept/oct. of 2013. ford dealer quoted greater than > $2500.00 to replace. no parts availability - amazing that other owners of 2014 explorers have the exact same steering problem just within the past 2-3 months on this site. please ford !!!!! - time to include 2014 as part of an earlier recall for same exact problem for previous 3 model years

Re: 2014 ford explorer vin: [xxx] i am writing to you with a problem with the ford vehicle described above.. the two problems i am having seem to have been programmed into the onboard computer to fail after a certain time or mileage. i will address each problem individually starting with the most hazardous one first. the onboard navigation system utilizes a sd card program that becomes outdated as time passes. i have received numerous mailing from ford notifying me that the original navigation system is outdated and that i should update to a current one at a cost to me of $149.00. the original system works fine for me and i felt no need to upgrade until the system began getting interrupted by prompts to update (see figure 1 below). when the prompt appears the navigation system is no longer operational. the most recent of these interruptions became a serious and hazardous situation. i was driving on the interstate nearing an interchange to switch to a different highway. i was relying on the navigation system to direct me to the correct exit and this is when the prompt appeared. the navigation system was now useless and will only resume normal operation if the vehicle is shut off and restarted. you don’t do this at 70+ mph! my only option was to use my phone which meant i had to program it and while driving this is dangerous. i feel ford was being irresponsible by programming the prompts into the onboard computer that disable the navigation system in return for the sale of an updated sd card. ford was profit motivated in this programmed failure. figure 1 img_1978.jpg 75.5kb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, there was abnormal noise of metal being dragged. the vehicle was shaking and while making a turn the steering wheel was difficult to turn. there were no warning lights illuminated. the vehicle was taken to the local dealer and the contact was informed that the link shaft needed to be replaced. the vehicle was not repaired. the contact stated the failure was related to nhtsa campaign number 20v692000 (power train). the manufacturer was not made aware of the failure. the approximate failure mileage was 139,840.

My steering started going out when i was merging infront of a truck. i was almost run off the road and hit by the truck at the same time but i muscled it.. it started working again for a second then went completely out saying power steering disabled pull over safely. i finally got to a place where i could pull over. called a tow truck and my car has been sitting at the shop for months because ford won't send the parts that were ordered. in looking up ways to get the parts i saw that there were so many other complaints of the same exact problem. i then looked up to see if there was a recall and the make and model was part of a recall but in looking up the vin# it didn't show a recall. this issue could have killed me and from the other reports i've read it almost killed many others with the same car as well. power steering was inoperative. code u3000 (control module) stored. replace pcsm and program. pcsm is integrated into the steering rack. integral part of the steering gear assembly. includes lower subframe program pcm. is what the mechanic has put on the service order. my car was towed to the mechanic on 11/3/21. the part was ordered but ford has yet to fill the order. the date today is 1/12/22

Engine water pump leak the pump is internal and can potentially cause engine damage. steering some times the power assist fails and you have to turn-off and restart the car to get the steering to work

It’s a dang shame you spend thousands of dollars for a ford explorer and because the people that built it were not very smart the people that own them are having to pay thousands of dollars to replace the water pump. and ford will not recall this or help with the cost. no warning lights come on and then we are stuck with the cost. i will never own another fire in my life time.

The contact owns a 2014 ford explorer. the contact stated that while turning the steering wheel there was an abnormal knocking and ticking sound detected. the maintenance warning light was illuminated. the contact called the local dealer and was provided a fee for diagnostic testing. the vehicle was not diagnosed or repaired. the contact stated the failure was related to nhtsa campaign number 21v537000 (suspension). the manufacturer was contacted but no further assistance was provided. the approximate failure mileage was 122,000.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 21v537000 (suspension) however, the part to do the recall was unavailable. the contact called the local dealer who stated that the parts were not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

While driving i noticed the power steering had failed. the steering was difficult and jerky while making turns and while coming out of turns. with the steering inconsistent the vehicle would on occasion not come out of the turn on it's own and put myself and my family at risk of an accident. the vehicle was brought to salem nh ford and the problem was found to be the steering rack and lower steering u-joint, shaft assembly, and pinion. there were no warning lights on the dash. repairs for vehicle totaled $3,346.31

Was pulling up to gas pumps when steering failed/locked. was able to stop vehicle to avoid collision with pumps. steer assist fail warning light came on. shut vehicle off and warning light went out and steering came back. brought vehicle home and used other to go to work. was told by dealer that the steering rack is faulted and needs replacement at 71000 miles. the 2014 steering racks fail at between 60000-80000 miles just as the 2011-2013 explorers do and need to be recalled before someone is killed.

The contact owns a 2014 ford explorer. the contact stated that while attempting to reverse from the residence, the steering failed to turn either to the left or the right. the power steering assist warning light was illuminated. the vehicle was not taken to be diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 97,658. vehicle has not been repaired.*jb the consumer stated the vehicle was not included in the recall, but believed it should have been. the consumer referenced recall 14v28600.

Upon attempting to pick up my child from school the car began to jerk, hiss, and click. the vehicle gave no warning and recently (2 weeks ago) had was serviced for an oil change. the transmission is the issue. the vehicle is available for inspection. the severe jerking occurred when i was driving at 55 mph which significantly impacted my driving as i abruptly loss power. the vehicle is currently at a repair shop, harrison’s transmission in easton, md. the vehicle has not been evaluated by insurance, police or manufacturer. there was no warning lights or system notifications prior to the transmission failure.

The contact owns a 2014 ford explorer. the contact stated while pulling into a parking spot, the steering wheel became difficult to turn. the contact stated that the power steering assist warning light was illuminated. the vehicle was taken to the local dealer to be diagnosed. the contact was informed that the steering rack needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the approximate failure mileage was 170,000.

The contact owns a 2014 ford explorer. the contact stated that while driving approximately 10-12 mph and coming to a stop, the steering wheel seized. the contact stated that the failure almost caused a crash. the contact quickly veered to the emergency lane and turned on the hazard lights. the traction control warning light and the warning message "steering loss. stop safely" illuminated. the vehicle was being towed to the dealer and had not been diagnosed or repaired. the contact referenced nhtsa campaign number: 14v286000 (steering). the manufacturer was notified of the failure and informed the contact that they could not assist because the vin was not included. the manufacturer referred the contact to nhtsa for assistance. the failure mileage was approximately 90,000.

My wife own's a 2014 ford explorer and we been having problems with the power steering assist fault. on 5/7/2021 we had a message display on the dash saying power steering assist fault while she was on the way to work. when this happens you have no steering and goes into manual steering and is hard to steer. she got the vehicle off to the shoulder of the road and turned vehicle off and restarted it and power steering message went away. she took it to our local ford dealer and the scanned it for the problem and they gave her a code of c1boo and code u3000 and both codes ford manufacturer says it is a information code saying doesn't require parts or to be diagnosed or replaced. now on 2/23/2022 the same problem happened while taking my 7 yr old daughter to school and message on the dash came on saying power steering assist fault service and she had no previous warning and the steering locked up while going down the road. so we took it back to the ford dealer again and they quoted us a price of 2175 before tax to have it repaired. yes it has 90,000 miles on the vehicle but the first time we took it in it had a extended warranty. so i called ford customer complaint and they told me there was nothing they could do cuz the vin# had no recalls on it and i told them someone is going to get seriously injured if not killed. there is page after page of this problem happening to other ford explorer owners and its pretty pathetic that ford has been having this problem with the explorer's since 2011 for what i have been reading.

The contact owns a 2014 ford explorer. the contact stated while her husband was driving 55 mph, the steering wheel seized and could not be turned. the contact stated that the "steering loss stop safely" warning light was illuminated. the contact's husband pulled off the roadway and stopped the vehicle. the vehicle was towed back to the contact's home and later towed to an independent mechanic. the vehicle was diagnosed and it was determined that the steering gear box needed to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 160,000.

The vehicle has such a strong propane smell at times.

The water pump failed unexpectedly, no warnings or alarms.

Went to start my 2014 explorer on and it struggled 3 times before turning on. it showed a "check brake system" light in the dashboard for a quick second but other than that the car seemed to be ok. i turned on my information panel to check the temperature gauge and it was normal. kept it on that while driving my kids to school to make sure if i had to pull over i could. i immediately brought it to hemborg ford in norco, ca. when i first brought it in and they popped my hood my coolant tank was below the recommended line and the service advisor immediately said it's most likely my water pump. they had my suv for over 24 hours for testing and sure enough it's the water pump. ford decided to install the water pumps inside the engine rather than outside. this is a very dangerous move as the coolant and oil can mix which can cause a vehicle to shut down unexpectedly. thankfully i trusted my intuition and took it in when i noticed something off and didn't ruin my engine or overall car. i was quoted $2900 to fix this issue. $2500 in labor and $400 in parts. this is because the job can take up to 14 hours to complete start to finish due to the location of the pump. this is ridiculous. we need something done. soooooo many people are paying thousands of money out of pocket for something that shouldn't even be a problem. look at all these complaints: https://www.vehiclehistory.com/articles/all-about-the-ford-explorer-water-pump-recalls

The contact owns a 2014 ford explorer. the contact stated while driving approximately 35 mph, the engine was making loud noises, and then the vehicle stalled. the contact pulled over safely to the side of the road. no warning lights illuminated on the instrument panel; however, a message was displayed to shift the vehicle into park (p). the state patrol arrived on the scene and contacted the towing company. the vehicle was towed to a local mechanic. the vehicle was diagnosed with water pump failure. the contact was also informed that the engine needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 55,000.

Hello, my vehicle as i’m driving it jolts. now it doesn’t happen all the time but , i’ve have noticed it.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 21v537000 (suspension) however, the part to do the recall repair was not yet available. the local dealer was contacted and an appointment was scheduled; however, the appointment was rescheduled for a later date. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

When driving the ford explorer 2014, the power steering seems to be faulty, when turning corners or pulling out of parking spaces the steering wheel is very hard to turn. re: safety it is very hard to steer and very dangerous, seems like it has a mind of its own. been inspected by a ford dealer in brattleboro and have been informed that i need to replace the rack & pinion assembly r&r. i have been reading different websites and have noticed that ford explorers from 2013 to 2017 apart from 2014 have been recalled due to steering issues and there are many comments and complaints re: other ford explorers 2014 owners having steering issues. no warning lights have come up on the desk board.

Took to dealership to fix previous recall issues and was told clunking noise when turning right is do to needing new rack and pinion system. previous recall for this excludes the 2014 explorer but covers the 2013 thru 2017.

I have been trying to get the recall done for a year and a half only to be told the parts are not available. just got a letter from ford that parts were available so i called for appointment. guess what! no parts. year and a half and still no parts. this is a real safety issue. there have been known s accidents caused by this part failure yet after all this time i'm told no parts. crazy!!

The contact owns a 2014 ford explorer. the contact stated that while driving over bumps in the roadway at various speeds, a jolt could be felt from the rear end of the vehicle. the contact then received a recall notice for nhtsa campaign number: 21v537000 (suspension) which she linked to the failure. the contact took the vehicle to a dealer for the repair; however, upon return of the vehicle, the contact was informed that she needed to replace a knuckle assembly on the toe link that was not covered under a recall. the contact was assured that the vehicle was safe to drive and she was referred to the manufacturer for assistance. the contact then stated that while driving 65 mph, she drove over a bump in the roadway and the entire rear end of the vehicle slid into the opposite lane of traffic and almost caused an accident. the contact then read her service report which stated that the recall was not serviced since the assembly knuckle was not replaced. the manufacturer was notified of the failure and offered no assistance. the contact was then transferred to the nhtsa to file a complaint. the vehicle was not repaired. the failure mileage was 108,000.

The contact owns a 2014 ford explorer. the contact stated that while driving approximately 60 mph, it was discovered that the driver’s side front window pillar trim molding had come unsecured and was nearly dislodged from the vehicle. the contact indicated that duct tape was used to secure the trim piece back to the vehicle to prevent it from separating from the vehicle while driving. the cause of the failure was not determined. the local dealer and manufacturer were notified of the failure but no assistance was offered. the failure mileage was 37,000.

I was pulling into a parking space turning my steering wheel to the right when steering seized up causing me to barely miss the concrete pole in the garage. the error message "steering assist fault" popped up.. turned car off left it as is since was difficult to turn wheel. when i went back to turn car off it reset itself and i was able to drive it without issues, but now very cautious in case i am driving on the road and this happens. there are two recalls 21s32 and 19s17 on my vehicle for "replacement of rear suspension toe links" it appears after researching that this defect can cause "a loss of steering control, increasing the risk of a crash"

I was traveling from florida to georgia on sunday, may 1, 2022. i left homosassa springs, fl at 7:00 am. at around 3:30 pm, i was traveling on hwy 515, jasper, ga. the traffic was heavy on the two lane road, speed limit was between 45 mph and 55 mph. i was traveling 45 mph when my car started driving very strange. i noticed it in the steering wheel, i pulled into the jasper walmart parking lot and could barely steer my car and then a message came on my dashboard stating that my electrical power steering system had shut down! good grief, i had just come through nightmare traffic through atlanta...what if it had happened then! i researched this problem with the ford power steering system. i saw that nhtsa investigated this issue in 2012 and found that this power steering problem posed a legitimate safety risk. a recall was made on 2011-2013 ford explorers built from 5/17/2010 thru 2/28/2012 based on an intermittent connection in the electric power steering gear. i truly believe for the safety of us who are driving a 2014 ford explorer and those on the roadway with us, that the nhtsa needs to investigate this further. is ford still using the same power steering component? since what happened to me is the same problem investigated, it appears that they are. i filed case #[xxx] on monday, may 2, 2022 because i think ford is responsible for this repair. my 2014 ford explorer has 59,363.9 miles, driven by an older (80 on may 9) female. i am a very safe and cautious driver. i have taken excellent care of my car with consistent service requirements. this vehicle has not been abused. your consideration for my request to investigate this issue is appreciated. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2014 ford explorer. the contact stated while driving 80 mph, the temperature gauge indicated that the engine was overheating. the contact pulled over and had the vehicle towed to a dealer. while at the dealer, the vehicle was diagnosed with a defective water pump. the dealer acknowledged that the failure was a known issue; however, there was no recall associated with the vehicle. the manufacturer was also notified of the failure but offered no assistance. the contact was referred to the nhtsa for assistance. the vehicle was driven to the residence and remained unrepaired. the failure mileage was approximately 107,000.

The contact's father owns a 2014 ford explorer. the contact stated that upon taking the vehicle to the dealer for the recall repair of nhtsa campaign number: 21v537000 (suspension) the dealer performed a complete inspection of the vehicle and informed the contact that the mass air flow sensor needed to be serviced and the coolant system needed to be flushed. the contact stated that the dealer completed the service and the recall repair however, upon picking up the vehicle and returning to his residence, the contact's father noticed that there was mechanical fluid leaking from the vehicle onto the ground. the vehicle was taken back to the dealer where it was diagnosed that engine needed to be flushed and the timing chain and water pump needed to be replaced. the dealer also informed the contact that the vehicle was not drivable and he would be responsible for the cost of the repair. the contact's father declined to cover the repair as the failure was due to a technician error. the vehicle was not repaired. the contact's father then took the vehicle back to his residence. the manufacturer was notified of the failure and contacted the dealer who advised that they would not cover the repair of the vehicle. the manufacturer informed the contact that they could not force the dealer to repair the vehicle and referred the contact to nhtsa. the vehicle was not repaired. the failure mileage was 56,556.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 10 mph, the steering wheel became difficult to turn to the left. the contact accidentally struck the curb; however, there were no injuries. there were no warning lights. there was minor damage to the front end of the driver's side. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the failure. the approximately failure mileage was 75,000.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 30 mph and entering the highway exit ramp and turning right, the power steering failed to operate properly. the contact stated that extra effort was needed to steer the vehicle. the contact stated no warning light was illuminated. the contact drove the vehicle to his residence. the contact had not taken the vehicle to the local dealer or independent mechanic to be diagnosed. the vehicle had not been repaired. the manufacturer had been informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 14v286000 (steering). the failure mileage was approximately 144,000.

1. power steering system. yes. 2. the steering becomes hard to steer while it is making the noise. 3. i have not taken it to the dealer yet. 4. no. i can't afford to get it fixed yet. 5. no. several weeks ago. the steering becomes hard to steer and makes a lot of noise when it happens. it usually corrects itself after it happens. it is getting to the point where it is happening more frequently. i am at the point where i need to get it fixed but i can't afford the repair cost.

Steering gear is grinding and showing signs of the same condition that the 2013 models were recalled to repair. is it possible the steering equipment in the 2014 vehicle was manufactured doing the period the suspect gears were built?

While operating my vehicle at approximately 40 mph, i experienced partial loss of steering (hard steering) making the vehicle difficult to control. the partial loss of steering experienced put myself and the safety of others in my vehicle at the and on the roadway at risk for a crash. i immediately took the vehicle into a repair shop to have it inspected to ascertain what the issue was. upon completion of the inspection, it was determined that the rack and pinion failed and needed to replaced. prior to the loss of steering, i did not receive any warning indications on my dash about steering issues or steering failures.

The contact owns a 2014 ford explorer. the contact stated that while driving at various speeds, the steering wheel would turn in the opposite direction of the driver input. the contact stated that the steering wheel made an abnormal noise. occasionally, the vehicle intermittently lost power steering assist functionality. the contact stated there was no warning light illuminated. the vehicle was then taken to an independent mechanic and the contact was informed that the rack and pinion needed to be replaced. the dealer and manufacturer were contacted and the contact was notified of nhtsa campaign number: 14v286000 (steering) however, the vin was not included. the failure mileage was 117,677.

Electric flickering occasionally smells like something burning. no warnings alerted. interior lights/radio dim or go off or flash. transmission problems, jerking, loss of power cabin fills with exhaust fumes especially when stopped unknown occurrence dates has been happening for at least 2yrs

The contact owns a 2014 ford explorer. the contact stated that the vehicle was leaking coolant. the vehicle was taken to an independent mechanic who diagnosed that the water pump needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 159,000.

My 2014 explorer was just diagnostic with a failing electric racket pinon steering defect. i am unable to drive my vehicle and not able to repair it, the cost is way to much. i see that the 2011 thru 2013 have a recall on steering failure that was addressed in august of 2014. the steering locks up on me and feels like its all over the road.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the steering wheel failed to turn left or right. the steering assist fault warning light was illuminated. the contact restarted the vehicle and the vehicle worked as designed. the vehicle was towed to the local dealer where they informed the contact that the vehicle was working as designed. the vehicle was not diagnosed or repaired. the manufacturer was notified but no additional assistance was provided. the failure mileage was approximately 100,000.

There is a distinct smell of gas inside my cars cabin. i’ve tested for carbon monoxide and found the level to be higher than any car i’ve tested under similar conditions. my car is no longer drivable because the smell makes me nauseous and sick. it began slowly one day and is now so overwhelming. the dealer says they know about the issue but that it has not been recalled. my mechanic says i have a laundry list of repairs that would be needed to possibly remedy the issue. it’s not guaranteed.

This is an addition to initial complaint #11464655 regarding partial loss of steering. my initial complaint was for partial loss of steering while operating at 40 mph.. i had the vehicle inspected and it was determined that the rack and pinion failed. my mechanic attempted to order a new rack and pinion from ford but ford states that rack and pinion's for 2014 explorers are on back order since so many have had steering loss issues and that they have no clue when the rack and pinions for the 2014 explorer will be available. it seems as if there must be an issue with the steering in the 2014 explorer if ford itself states that they do not have any rack and pinions on hand for the many 2014 explorer owners who have experienced steering loss issues with their vehicles and with the non-availability of a replacement rack and pinion for the 2014 explorer, owners have their vehicles sitting at dealership or repair shops since they are not able to safely operate until such time that ford is can produce the replacement rack and pinion. fords answer to this issue (lack of replacement part - rack and pinion) is for the 2014 explorer owners to rent a vehicle until the part becomes available but that puts a financial burden on the many 2014 explorer owners for them to pay for the rental out of their own pocket while their vehicle is just sitting at a dealership or repair shop awaiting a replacement part due to the lack of availability of such replacement part. with so many 2014 explorers out of commission due to steering and the lack of replacement rack and pinion, i believe this is a serious problem nationwide that should be handled as a potential recall. ford had steering issues with its 2011-2013 ford explorers and i believe the steering issues for the 2014 explorer should be examined and added to the recall for safety issues before a 2014 explorer is involved in a fatal crash resulting in fatalities.

I was driving and there was a loud pop then the steering wheel lock up on me. the power steering assist warning light came on all at once. lucky i turned to a stop sign and only ran off in the grass for a second. if i would have turned right me and my fiancée would probably be dead or in the hospital since the road i did not take is very busy and well none for crashes. i was in the middle of pulling out and had to forces the wheel to turn to keep us safe and able to park.

Electric power steering unit has frozen or locked up. occurred at slow speed in my driveway before i pulled out into traffic, fortunately. unable to turn steering wheel at all. disconnecting battery to reset system did not change anything. car will have to be towed or trailered to dealer for repair.

Lost power steering while driving. almost hit pedestrians

Power steering locked up while driving, a warning on the dash to have power steering serviced came up, we drove approximately one mile or less down the road to a friends house and as we were pulling in his drive the steering locked up, the vehicle could not be moved, it was inoperable and had to be towed to the ford garage this was a very serious safety hazard, had it locked up while we were driving down the road we would had no control of the steering, and ended up where it took us. across the center line onto on coming traffic or off the side of the road. vey scary situation

The rear suspension on this vehicle stinks! i've done 2 recalls for the toe links. now i've had to replace the rear wheel bearings. they were both bad! niw that's done, i've a really bad(dangerous) swaying problem! the darn thing won't hardly stay on the road! i had to go to the va for a dr appt last week in huntington wv. on the way home i hit a downpour. i was lucky to get pulled over! the thing hydro-planed and bucked all over the road. i was only going about 40-45mph! the toe and camber are way out on the driver side rear, and the passenger side isn't much better... those aren't the only problems. there's quite a list with this piece of junk! from the cat converters to the rear door locks, there's always been issues. i'm the second driver. i'm on disability and drive nowhere. especially doing/driving cazy/ abusive. my dad was the other driver until he passed in 2018, and he was just an old preacher. he never hit 75mph in the thing, though he put alot of highway miles on it. i've never been above like 78 - 80mph in it... we both were/are very proactive as far as maintenence... there ought to be a lemon law...

While driving, without warning, the power steering went out. my 2014 explorer became extremely difficult to steer. luckily this happened before i made it to the end of my street. had my wife been driving or i was traveling at higher speeds, this would have definitely resulted in an accident. we parked the car for a week, trying it intermittently, and today the steering worked again. but not knowing when or where it will happen again, and the accident risk to my family and other drivers, makes this vehicle inoperable. given the similar complaints from other 2014 explorer owners, this is clearly the case of a faulty part or system and ford should issue a recall.

Vehicle electronic power steering stopped working. power steering fault & service advanced trac message. also saw a day later another message that would come up with the service advanced trac. it would be to check brake system. while researching i found that ford had a recall for the power steering & service advance trac for the 2011 - 2013 model years. on the nhtsa there have been quite a few people complaining about the 2014 model for power steering & service advance trac. i didn't get a picture of the power steering fault, but i did get a picture of the service advancetrac with the check brake message. putting it in with this as well.

The contact owns a 2014 ford explorer. the contact stated that while his wife was driving approximately 25 mph, the vehicle lost motive power and stalled. the vehicle was towed to the dealer to be diagnosed. the contact was informed that the water pump failed which caused the vehicle to lose motive power. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 100,000.

The contact owns a 2014 ford explorer. the contact stated that while driving 55 mph, the steering wheel became difficult to turn. the contact stated that the advance track, traction control, and abs warning lights were illuminated. the contact stated that the vehicle was taken to an independent mechanic who diagnosed the failure as the electrical power steering. the contact stated that the rack and pinion and electrical motor for the steering wheel needed replacement. the vehicle was not repaired. the contact stated that parts were on back order. the manufacturer was made aware of the failure however, no assistance was offered. the approximate failure mileage was 116,000.

The contact owns a 2014 ford explorer. the contact stated that while attempting to park the vehicle, the vehicle lost motive power. the vehicle was taken to an independent mechanic who diagnosed that the water pump needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 106,000.

The contact owns a 2014 ford explorer. the contact stated that while driving 30 mph, the traffic control light and traction control warning light illuminated. the contact stated that the steering wheel seized. the vehicle was towed to an independent mechanic. the vehicle was diagnosed and repaired with a used part. the failure reoccurred. the vin was not included in nhtsa campaign number: 14v286000 (steering). the manufacturer was notified of the failure. the failure mileage was 114,000.

Complete loss of electronic power steering while driving on highway. dashboard lit up like a christmas tree. managed to hard steer off the road. no warning of any kind just died at 60mph. ford replaced entire electronic steering gear assembly at my cost, very expensive $2,800

Power steering stopped working, no warning lights or messages appear in the dashboard. vehicle only has 44,000 miles on it. no power assist while i was driving and vehicle suddenly started going to the left, had to jam on brakes before i hit a vehicle parked on the left side if the street. vehicle has not been looked at yet.

The steering is getting hard and soft. when turning making it difficult to drive

The contact owns a 2014 ford explorer. the contact stated while the vehicle was in park, it inadvertently shifted to reverse and the vehicle hit a tree. there was no failure warning lights. the vehicle was towed to a local mechanic and repaired the cosmetic damages. there was no failure diagnosed. the manufacturer was notified of the failure. the approximate failure mileage was 130,000.

The contact owns a 2014 ford explorer. the contact stated that while his wife was starting the vehicle, she noticed a fuel leak underneath the vehicle. there were no warning lights illuminated. the vehicle was towed to an independent mechanic who informed the contact that the fuel pump had detached causing the fuel leak. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and referred the contact to nhtsa. the approximate failure mileage was 60,000.

1st time steering went out my family and i had driven 4 hours away to veterans park in marrinette county, we enjoyed a walk and went to leave turned car on as normal and put in reverse and had no steering had it flatbedded to a shop near home. had rack and pinion replaced. few months later noticed i had a very hard time steering all of a sudden no returnablity once steering wheel turned in either direction, called shop again brought back in checked out the part was defective that was put in rack in pinion replaced again, now here we r again steering going again, this is the 3rd time in the last 3 years the cost is to high to repair again and i can't even drive my son to school or myself and feel safe doing so. also went into local ford dealshipnfor last recall and was told my hubs were bad but i exceeded the time frame to have them replaced within the recall told me i needed to pay 2500.00 to have replaced, so now i have a 30,000.00 car with a bank loan on it that is unsafe to drive for me and other on the road, have to pay for full coverage insurance and can't get anywhere. recall on ever year but mine for the steering issue and ford won't help me. i have called them.

The electronic steering assist is making noises. it’s hard to steer, steering locks up same issues as 2011-13 and 2016-17 explorers. 2014 is the only model which hasn’t been recalled mileage is 112453 bought used with 109280 miles. when driving the steering wheel will suddenly lock up where you can’t turn then after a moment or so it will free up. this is very dangerous and i’ve seen a lot of other ford explorer owners with this same year 2014 having same problems and even wrecking their cars because of it. ford recalled 2011-13 and 2016-17 but not 2014 or 2015 and these years are having same problems as the recalled vehicles.

The contact owns a 2014 ford explorer. the contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound, and then there was smoke coming from the rear of the vehicle and underneath the hood. the vehicle was towed to the dealer where it was diagnosed that the transfer case connected to the transmission was fractured. the dealer informed the contact that the transfer case and transmission needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 107,361.

Air conditioner malfunctioned 2014 and entire dual system climate required replacement. system malfunctioned again and rear lines require replacement and compressor was reported to have malfunctioned. power steering pump and components failed and june 2014 requiring repair. sunroof motors failed in 2020 requiring replacement.

Second time loss of power steering, first time almost got in accident. they said it was battery, so they replaced battery and reprogramed it at dealership. second time it happened was parked and when restarted no power steering, brought to dealership they said it was the steering rack, replaced rack, cost 2400,00 this should be covered under the recall

The contact owns a 2014 ford explorer. the contact stated that upon starting the vehicle, the steering wheel was locked with the service advance trac and steering fault - service now messages displayed. the contact turned off and restarted the vehicle and the vehicle regained power steering functionality. upon taking the vehicle to an unknown dealer for an oil change, the dealer was notified of the failure. the dealer diagnosed that no issues were found; however, the contact stated that the steering felt sticky while driving. the dealer was notified of the failure and informed the contact that there was no early availability to inspect the vehicle. the contact stated while driving 45-60 mph while taking the vehicle to an independent mechanic, the steering wheel seized inadvertently. the service advance trac and steering fault - service now messages were displayed. the contact stated that he shook the steering wheel several times and the steering wheel loosened. the contact was able to continue driving. the vehicle was taken to the independent mechanic where it was diagnosed that the electric power steering assist unit had failed and needed to be replaced; however, neither the oem parts nor aftermarket parts were available. the manufacturer was notified of the failure and informed the contact that they could not assist as there was no open recalls associated with the failure. the manufacturer referred the contact to the dealer. a case was opened. the vehicle was not repaired. the failure mileage was approximately 80,000.

The contact owns a 2014 ford explorer. the contact stated that after parking the vehicle in the driveway and shifting to park(p), the gear position indicator failed to indicate that the vehicle was in park(p). the contact turned on and turned off the vehicle several times before the vehicle operated as intended. the vehicle was not diagnosed. the dealer was contacted and the contact was informed that the vin was not under recall for the failure. the manufacturer was contacted and informed of the failure. the contact was referred to the nhtsa to file a complaint. the approximate failure mileage was 50,000.

Faulty water pump went out on roadtrip, hours away from home. it left me and my children stranded for 4 hours in 100° conditions. no engine light or indicators came on to warn there was a problem. coolant mixed in with oil and engine started misfiring. i immediately turned vehicle off until a mechanic could diagnose the problem.

The contact owns a 2014 ford explorer. the contact stated that while driving at various speeds, an abnormal grinding sound was coming from the steering wheel while steering in either direction. in addition, the contact also stated that the steering wheel would fail to readjust after making a turn and would stiffen while driving at various speeds without warning. the contact called the dealer where she was given an estimate for the repair and was informed that the parts to repair the steering wheel were on back order. the manufacturer was also notified of the failure and provided the same information as the dealer. the vehicle had yet to be repaired. the failure mileage was approximately 100,000.

The contact owns a 2014 ford explorer. the contact stated the vehicle was at the dealer for an air bag customer service repair when a leak in the water pump was discovered. the contact stated that the water pump needed to be replaced; however, the water pump was not replaced due to the cost. the contact stated that the dealer informed him that the engine could fail. the contact stated that he had not experienced a failure but was concerned that a failure could occur with no warning as the issue was not discovered until the vehicle went to the dealer for an air bag customer service program. the manufacturer was notified of the failure however, no assistance was offered as there was no recall. the contact stated that he researched the failure and found a customer service program in canada for the issue but not in the united states. the approximate failure mileage was 105,000

The contact owns a 2014 ford explorer. the contact stated while driving 30 mph and making a left turn, the low coolant warning light was illuminated. the contact was able to park on the side of the roadway. the contact stated that her husband later added coolant to the reservoir. after starting the vehicle, the warning light was off. the contact stated that her husband saw coolant leaking from the water pump. the contact was able to drive to her residence. the contact called multiple independent mechanics and made them aware or the failure. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was approximately 160,000.

I was driving down the street and my steering wheel locked up and all kinds of warning lights came on. i glided in to a parking lot and i am 7 months pregnant. i took it to dealer and they said it was the steering gear which was going to cost me over $2600. i started researching and see that this was a recall on 2011-2013 and 2015=2017 explorers but not on the 2014. this is crazy. luckily there were no other cars around or i would have been in a bad accident. i believe this should be a covered recall on my vehicle.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 60 mph, the power steering failed. there were no warning lights illuminated. the contact pulled safely to the side of the road for 15 minutes and restarted the vehicle. the contact drove home safely; however, the steering failure reoccurred. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 82,000.

The contact owns a 2014 ford explorer. the contact stated while driving 60 mph, the vehicle lost motive power with the tpms warning light illuminated. additionally, the vehicle was leaking coolant. the vehicle was taken to an independent mechanic who diagnosed that the water pump needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 150,000.

The power steering went out and made the vehicle impossible to drive.we were on vacation 112 miles from home when this happen, so i had it towed 112 miles back home and i took it in the the dealer i purchased it from. they said there was a recall on 2011-2017 explorers but excludes the 2014 model year. this vehicle only has 24517 miles on it and the dealer said i would have to pay the whole repair bill of almost $2200. ford knows there is an issue with these vehicles so i don't understand why they would not include the 2014 explorer also.

The contact owns a 2014 ford explorer. the contact stated that while her daughter was driving approximately 15 mph, the steering wheel became difficult to turn. the driver was able to steer the vehicle safely to a nearby parking lot. the contact was unaware if any warning lights were illuminated. the vehicle was towed to the local dealer and was diagnosed with the steering gear assembly failure. the vehicle was not repaired. the manufacturer was notified of the failure. the contact related the failure to nhtsa campaign number: 16v245000 (suspension). the approximate failure mileage was 105,000.

Power steering and terrain managment sysyem fault, left me trapped in a completely different state, vehicle only has 55,588 miles on it, i haven't yet gotten it checked, but will update my complaint as soon as i do

Driving down road and lost steering. would not steer at all. the steering rack malfunctioned. had mechanic shop identify issue. the power steering service light came on when steering was lost and there was no notice. had to have steering rack replaced. lucky nobody got hurt. this is a big safety issue. ford has had problems with steering issue before. i think ford should issue a recall and i am looking for reimbursement for the tow and repairs.

The contact owns a 2014 ford explorer. the contact stated while entering the driver’s side front door, she noticed that the trim panel cover material had separated at the top of the window. the contact also noticed the failure on the passenger’s side front door. the vehicle was taken to an independent mechanic to be diagnosed. the mechanic linked the failure to the manufacturer’s customer satisfaction program number: 17n04. the dealer and the manufacturer were contacted and stated that the vehicle was out of warranty and also exceeded the mileage limit for coverage under customer satisfaction program number: 17n04. the failure mileage was 83,000.

The contact owns a 2014 ford explorer. the contact stated while driving 50 mph, the vehicle lost power steering functionality. the steering assist warning light was illuminated. the contact was able to veer to the side of the road using physical strength to steer the vehicle. the vehicle was towed to an unknown dealer where it was diagnosed that the rack and pinion needed to be replaced; however, the dealer informed the contact that the parts were on a national backorder. the vehicle was then towed to an independent mechanic who informed the contact that the parts were not available. the vehicle was not repaired. the manufacturer was notified of the failure but provided no assistance the failure mileage was approximately 65,000.

The contact owns a 2014 ford explorer. the contact stated while driving 50 mph, the steering assist fault warning light illuminated, with a message to “drive safely’ displayed. the vehicle was towed to the local dealer who diagnosed the vehicle with a failure within the electronic steering rack. the dealer stated parts were not available. the vehicle was not repaired. the manufacturer was notified of the failure. the contact related the failure to nhtsa campaign number: 14v286000 (steering). the approximate failure mileage was 104,200.

The contact owns a 2014 ford explorer. the contact stated while driving at various speeds, excessive force was needed to steer the vehicle. the contact stated that the "service advance trak" and "steering assist fault, service required" messages were displayed on the instrument panel. two independent mechanics and three dealers were notified of the failure. the manufacturer was also notified about the failure and referred him to the nhtsa for assistance. the vehicle was not repaired. the failure mileage was 163,000.

Exterior trim or molding, and weather strip on windshield, driver and passenger sides flew off vehicle while highway driving 65 mph. the weather conditions were sunny skies during day time. thank god no serious accidents occurred i'm aware of. after some research, i learned this is a common occurrence with ford explorer vehicles. i feel this is a safety concern. hopefully ford issues a recall or other type of compensation for owners. i contacted dacars ford in lanham, md for a repair estimates 2 weeks ago. i have not recieved a call back. i will look elsewhere for support.

The vehicle began to overheat in traffic and forced me to stop. this is a known problem with fords from 2011-2016. the issue has been resolved in canada but in the us customers are being forced to pay for repairs.

Power steering went out while driving the vehicle and steering wheel was extremely difficult to maneuver. received error “steering assist fault service required”

The contact owns a 2014 ford explorer. the contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. the contact's wife was able to restart the vehicle; however, the failure recurred. the vehicle was taken to the dealer where it was diagnosed that the throttle body assembly needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. the failure mileage was approximately 115,000.

Cranked car and began to drive home. noticed there was a grinding noise when turning the steering wheel at low speeds. after approx 10 miles, while driving on a straight road, the steering wheel started jerking to the left and then automatically straightening itself up and then jerking to the right. this happened two times within a 6 mile distance. the second time it happened, there were two orange notifications that popped up. one said service advancetrac and one said steering fault service now. after that, the vehicle became extremely difficult to maneuver. i almost hit other vehicles several times as i was driving on a 6 lane divided road so traffic was on either side of me and the steering wheel wouldnt stay straight. upon arriving at my destination, the vehicle sat in the driveway for 2 days until it could be towed to the shop. upon cranking the vehicle, an orange notification popped up that said service advancetrac, as well a red notification that said steering loss stop safely. problem persisted, vehicle had to be manhandled to be able to steer the wheel to get it loaded so it could be taken to the shop for diagnostic. tech duplicated issue and diag as needing a new steering rack but cleared codes and vehicle began running as designed but quickly malfunctioned again. mileage 142885 at time of fault.

I am un able to steer my vehicle almost got into an accident on my way to work . i lost all steering function and lights displayed for power steering assist . i feel this issue needs to be part of the recall amd include 2014 explorers seems to be a common complaint as i was reading and very unsafe.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. additionally, the steering wheel seized. the contact associated the failure with nhtsa campaign number: 14v286000 (steering); however, the vin was not included. the dealer and the manufacturer were not made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 113,000.

The contact owns a 2014 ford explorer. the contact stated while driving at 10 mph and making a turn, the steering wheel locked. the message "power steering assist fault" and "all terrain maintenance" were displayed. the contact turned on her hazard lights. the contact stated as she turned off the vehicle and restarted it, the steering wheel regained power steering. the contact stated that the failure had been reoccurring while driving. the vehicle was taken to an independent mechanic at two different occasions. the independent mechanic diagnosed that the rack and pinion needed to be replaced. the contact stated that the rack and pinion was replaced twice. however, the failure persisted. the dealer and the manufacturer were not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 110,000.

The contact owns a 2014 ford explorer. the contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the power steering assist warning light illuminated. the vehicle was towed to an independent mechanic who diagnosed that the rack and pinion needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 155,044.

The contact owns a 2014 ford explorer. the contact stated there was a leak coming from the sunroof. the contact took the vehicle to a collision center and diagnosed that there was tubing that needed to be repaired. the vehicle was repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 105,000.

The contact owns a 2014 ford explorer. the contact stated while exiting a parking spot, the steering wheel became difficult to turn. the contact stated that the power steering failure warning light was illuminated. the vehicle was not drivable. the contact towed the vehicle to the local dealer where it was diagnosed with needing the rack and pinion to be replaced. the vehicle was repaired but experience the same failure after the repair on two separate occasions. the vehicle has not been repaired. the manufacturer had been informed of the failure. the failure mileage was 18,712.

The transmission failed without warning while traveling down the highway. the vehicle is currently being diagnosed but cost of repair is unknown at this time.

While turning into a parking lot the steering wheel locks up and almost impossible to control the steering. this will cause me to have a wreck. it will reset when the vehicle is cut off and back on. ford had a recall on the 2013 models for this reason because it locks up the steering wheel it is a dangerous thing. i need help i read there is alot of people with this issue with their 2014 explorers around the same millage. there needs to be a recall on this

I was on my back from nj and all of a sudden my vehicle had a power steering fault and terrain managment fault, i had just decided to resolve the issue by turning the vehicle on/off again, and it worked, it got me safely home but the terrain managment fault persisted, i was confused and unsure whether to keep on driving, forward from that, it felt harder to steer and slow my vehicle down, while i was going at the speed limit at one point i had attempted to stop before a red light and my vehicle even though brakes were pushed, stopped after the red light. i managed to have parked my vehicle at home, and all the faults came through "power steering fault", "terrain managment fault", the car steering wheel refused to turn, and my vehicle has now been in the dealership for a week, due to the amount of ford explorers that have the same issue, i have not yet gotten by car issues diagnosed from them. if it were to have happened sooner it may have lead to a vehicle accident involving 5 people. this issue is persistent and has to be looked at and resolved

Lug nuts need to be replaced due to swelling per ford dealership

Electric power steering failing while driving. loss of power steering assist cause vehicle to become hard to steer at speed, no warning lights. took to mechanic who reproduced the problem but said they could not do anything and it had to go to the dealer for repair.

The contact's sister owns a 2014 ford explorer. the contact stated that while his sister was driving 75 mph, the power steering assist fault warning message appeared on the instrument panel. the steering wheel became firm and his sister was unable to drive the vehicle. the vehicle was initially towed to a hotel; the next day, the contact drove to his sister's location and towed the vehicle back to her residence. the vehicle was then towed to a dealer where he was given an estimate for the repair and was informed that the part for repair was on backorder. the vehicle was then towed to an independent mechanic where it remained in their possession. the vehicle had yet to be repaired. the failure mileage was approximately 180,000.

Steering has become stiff and unable to turn wheel. have recall for toe link scheduled, but ford says if steering is that tough than it’s not just the toe link causing issue.

Rear back up camera only works intermittently.

While driving down freeway at 65 mph, noticed on curves, steering was becoming "glitchy." upon getting off freeway, noticed warning light for loss of accutrac warning came up on the message center. turned engine off and looked under hood to see if there were any visible problems, no visible problems. i proceeded to turn ignition back on and red warning came up loss of power steering. i was able to drive vehicle to safe place, however with no power steering. 2014 ford explorer was then towed to dealership for repair/service. contacted by dealership that the rack and pinion (electronic power steering) needed to be replaced and reprogrammed, not under warranty and cost would be $3200.00. it has been a month with no repair and part still on factory back order. apparently 2014 is not under the recall for previous and post years (not sure why). mileage on vehicle is 49500. my opinion is that ford should cover this under recall, serious safety issue with vehicle.

Vehicle lost all power steering, traction control, and advancetrac features due to electronic steering gear failure(ase certified diagnosis). very dangerous, and costly problem for a vehicle with only 100k miles.

The contact owns a 2014 ford explorer. the contact stated while at a stop light, the vehicle lost motive power and stalled without warning. the contact restarted the vehicle and the vehicle would not properly accelerate. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the transmission was slipping. the vehicle was not repaired. the manufacturer was contacted and a case was filed. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was 96,000.

- power steering failed - my safety as well as the safety of my children - research shows that many people have had the same incident, some have been in accidents others have not. luckily i was able to drift off to the shoulder of the road without an accident. there were no cars around me at the time. - waiting on ford dealership to call me back - once my power steering failed there was a warning light stating that it failed and i needed to pull over safely. this happened after my power steering failed not before.

Steering started grinding and has slight resistance when turning left when trying to pull the wheel back to straight. upon taking it to my repair shop, they have found that the electric steering rack & pinion component needs to be replaced. when they contacted ford for this part, it's on national backorder with no eta. there were no warnings to this happening, no lights, no other issues, this just started out of the blue. obviously with the part being on national backorder, this is happening with more than just my vehicle and yet ford is not issuing a recall. how long can i drive this for waiting on the recall? i don't have another vehicle to use to get to/from work.

Power steering stopped working while my family and i were an hour from home. dash warning said power steering fault stop safely. drove home with no power steering and parked it. have not driven it since. started the vehicle multiple times, inspected all fuses and breakers, all intact. all research points towards a fault in the electric assisted power steering.

I was driving home on the bonne carre spillway bridge from new orleans to baton rouge and the warning lights came on while my car started swerving. needless to say, i was terrified when the warning message on my dashboard said, "steering fault service now" and both swervy line warning lamps under the directional panel on the dashboard came on. i had no steering power and had to drive 45 mph all the way to baton rouge on i-10 almost getting run over by 18 wheelers and other vehicles. i have 163,303 miles on the truck. thank god for the hollingsworth ford dealership employees (lori) who were able to take my vehicle that same day. they had to tow it into the work bay, because the system completely froze up on them the following day. there is already a 2014 - 2017 ford explorer recall for northeastern states, but louisiana should be included also as we have a lot of flooding which can be worse than snow and ice nowadays. i have had to rent a vehicle for a month now and do not have anymore money to rent. i am over 50 years old so you can imagine how my body will be worn out if i have to take a bus to work. i know my truck was probably made in the same plant as the other 22 states vehicles who are included in the recall. i should not have to pay for these repairs!!! please help me get fair treatment as a 2017 ford explorer owner. i appreciate your help.

The contact owns a 2014 ford explorer. the contact stated while driving 40 mph, the steering wheel seized. a message indicating a steering rack failure was displayed. the contact was unable to veer to the side of the road. the contact stated upon turning off and restarting the vehicle, the steering wheel operated as needed; however, the failure reoccurred several times while driving. the vehicle was taken to the dealer where it was diagnosed that the power steering rack needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was not included in a recall. the failure mileage was unknown.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 35 mph and other speeds, the vehicle overheated. the contact stated no warning light was illuminated. the contact stated that when the vehicle was parked, the hood was extremely hot to the touch. there was also an odor of antifreeze and gasoline coming from under the hood. the contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that the water pump needed to be replaced. the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 86,000.

Steering went completely out in a curve while my wife was driving. she had to manually steer the wheel to keep from wrecking, and it was very hard for her to turn. this isn’t the first issue i’ve had with the steering, but i’ve researched and other years of explorer with the same issue have recalls but not the 2014s. it’s very dangerous for my 110lb wife with our 4 children to drive a vehicle who’s steering may go out at any moment. there were never any dash lights to indicate any problems. i will be getting it serviced soon. please put out a recall on the 2014s before the steering goes out and ends up killing someone.

The power steering went out and it was discovered the steering rack and pinion need replaced. this is available for inspection upon request. it is unknown when this can be fixed so i am without a car until then. upon research this is a common problem for this year and model of car. there was no warning messages, i just all of a sudden did not have power steering and was not able to steer my vehicle.

Electric power steering locked up. almost killed me my fiance. and my 2 kids.

Clicking noise from inside steering gear.

Car has been hard when turning since last year.also, on highway while traveling at 55mph car drifting from side to side.

The contact owns a 2014 ford explorer. the contact stated while driving 30 mph, the steering wheel became firm and required excessive force to steer the vehicle. the contact stated that no warning light was illuminated. the vehicle was taken to an independent mechanic who informed her of an existing recall for the steering wheel. the contact called the local dealer and made them aware of the failure and the dealer confirmed that the vin was not included in a recall. the vehicle was not diagnosed or repaired. the contact then stated that on another occasion while driving out of her driveway, the steering wheel became firm and she was unable to turn the steering wheel. the contact stated that the vehicle was inoperable. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the approximate failure mileage was 90,000.

The back up camera does not always work. you may want to back up and find the camera does not work. makes the process difficult and dangerous. other times it might start as you back up then all of a sudden it stops working. providing a in motion safety issue. then there times it just doesn’t work. when the driver is use to use in it makes the driver uncomfortable and dangerous.

I was driving home from dropping my kids off at school. i was on a main road and i lost the power steering on my vehicle while i was driving, i had to turn off the road a make a few more turns to get home. when the power steering went out a light went on saying my ets and warning my pas was out. i did not get this warning prior to losing power steering. the warning came after i had lost power. my car had to be towed to the ford dealer in town. they informed me i needed a steering rack due to pscm failure but they were unable to find the part and had no idea when they could fix it. i contacted a dealer 2 hours away and and was told they could get it in 1-2 weeks. i had to tow the car to them. it then sat in their lot from may 27th to august 31, 2022, waiting to get the part in. final repair bill was $2300, on top of the towing charges and the first dealer charges to “ diagnose”. the car had 77,000 miles and is a 2014 ford explorer. the safety issue is my greatest concern, losing power steering with no warning, while on a busy road you need to turn off of, could have easily caused a major accident. to find out this is a known problem with ford explorers and nothing has been done to fix the issue across the model years affected is beyond concerning. and the fact that it took 3 months to even get the part in to fix the vehicle. and the numerous other people who have had the same issue, tells me this is something that needs to be addressed sooner rather than later, before someone is gravely injured.

The contact owns a 2014 ford explorer. the contact stated while driving 75 mph, the passenger’s side windshield trim molding detached from the windshield. the vehicle was not diagnosed however, the contact was informed that the adhesive used to secure the molding had melted. the manufacturer was contacted and notified of the failure. the contact was referred to the nhtsa hotline to file a complaint. the failure mileage was 110,660.

Loss of steering in my 2014 ford explorer. traction light’s and “steering loss” came on warning me to “stop safely”

I have several issues that i have had with the ford explore. this is my second ford explore. the passenger air was not assemble correctly and now is coming apart. the seat belt on the driver sit gets stuck. the car door panels have come undone which is not typical with any other vehicle expect explore. the brakes on the car are difficult to use to the suspension issue. when i have taken my car to the dealer they have not been helpful. they won’t provide a temporary vehicle while my car is getting fix and that not acceptable. i need someone to help me with these issues at no cost. this is my second explore and i love my car but i hate that it has issues that were not fix from the moment the car was sold.

Completely and suddenly lost power steering. it appears to be a major issue with explorers. a recall was made for explorers up to 2013, but the problem persists in additional year models. it is a very expensive repair and it appears to be a manufacturing flaw.

The contact owns a 2014 ford explorer. the contact stated that while driving at an undisclosed speed, the vehicle was stalling and while the accelerator pedal was depressed, the vehicle failed to accelerate as needed. the vehicle lost motive power and failed to restart. no warning lights were illuminated. the contact stated that she received assistance from a bystander to move the vehicle to the side of the roadway and noticed a puddle of water coming from underneath the engine. the vehicle was then towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. the vehicle was repaired; however, the failure reoccurred. the contact stated that while driving up a hill, the vehicle was stalling and the parking brake was activated. the vehicle lost motive power and failed to restart. the vehicle was left on the side of the roadway to be towed; however, the contact's husband was able to restart the vehicle. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 72,000.

I have a 2014 ford explorer sport. i notice the airbag light went on. i ran my obd scanner, initially it gave b00a0 and b0061 error codes. after a couple weeks, my eps doesn’t work after i turned the engine on, it won’t turn left or right. it went away after turning off and back on. it happened again after couple of days, i was leaving the gas station and the message went on and i tried to restart the engine twice, but it still didn’t fix it, but i had to leave cause there are people behind me waiting. i tried to drive forward and just end up blocking the way cause i couldn’t turn the steering wheel and people are getting upset. thank god it worked after the 3rd restart. then 3rd time it happened, it didn’t went away after how many times i turn off and on the engine. when i scanned it error code c1b00 came out and a message on the dashboard saying steering assist failure service required. then i tried again after few mins later same message pops out as well as collision warning not available and service advance trac. i took it to the mechanic, said it was the clock spring that need to be replaced. but as soon as i picked it up from the mechanic after they change the clock spring, same problem reappeared. the first couple of time, a restart fix it but on the 3rd time the power steering just disabled again. this time the mechanic said it needs a new rack and pinion and it’s on back order and no idea when they will have it available.

The contact owns a 2014 ford explorer. the contact stated while driving at approximately 75 mph, the steering wheel was difficult to maneuver. no warning lights were illuminated. the contact then stated that the following day, while her husband was reversing out of the driveway, the steering wheel seized as an unknown steering warning light was illuminated. the contact's husband drove back into the driveway and the vehicle was no longer operable. the vehicle was towed to a local dealer where it was diagnosed that the steering gear assembly needed to be replaced. the vehicle remained at the dealer awaiting the parts for the repair. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the approximate failure mileage was 110,000. the contact stated that the recall applies to model years 2011 to 2013 but not to their 2014 model.

The contact owns a 2014 ford explorer. the contact stated that while driving at approximately 25 mph, the vehicle started to shake and the engine overheated. the check engine warning light and the temperature gauge warning lights were illuminated. the contact was able to coast the vehicle off the road. the vehicle was towed to the dealer where it was diagnosed that the water pump needed to be replaced. the vehicle was then towed to midas where it was diagnosed again that the water pump needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and the contact was guaranteed a 2-year warranty, but no further assistance was provided. the failure mileage was approximately 128,000.

The vehicle makes a grinding noise when turning the steering wheel. the electric power steering component is failing and can cause a complete loss of power steering which can result in a crash, and a potentially serious one if the loss occurs at a high rate of speed. a mechanic that reviewed the problem has stated that he is aware of several other vehicles experiencing the same problem. there were s zero warning indicators or messages prior to the steering making noise. the worse the noise gets, the more difficult it becomes for the vehicle’s operator to turn the wheel.

The contact owns a 2014 ford explorer. the contact stated while making a left turn, the steering wheel seized. the contact used force to loosen the steering wheel. the vehicle was not diagnosed; however, the contact believed that the rack and pinion needed to be replaced. the vehicle was not repaired. the dealer was contacted and stated that the vehicle was not under recall. the manufacturer was not contacted. the failure mileage was 124,000. the consumer had to wait 4 months for the parts to fix the vehicle.

The contact owns a 2014 ford explorer. the contact stated that while operating the vehicle, the “steering malfunction” message was displayed, and the steering wheel became difficult to turn in either direction. the vehicle was towed to the local dealer who indicated that the electronic power steering rack was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure. the failure mileage was 90,000.

While driving the vehicle the power steering stopped working. there is no warning light on the dash and indication anything was wrong.

The contact owns a 2014 ford explorer. the contact stated that while driving at an unknown speed, the power steering failed to operate as needed, without warning. the contact's husband was able to drive the vehicle to the dealer where the vehicle was diagnosed with an electric power steering failure. the vehicle remained in the possession of the dealer since the parts for the repair were on back order. the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 150,000.

The exhaust manifold/catalytic converter is cracked causing excessive exhaust fumes which leak into the cabin area exposing passengers to carbon monoxide.

2014 ford explorer sport. have owned vehicle since new. electric power steering module failed, first exhibiting a squealing noise on movement, then mechanical clunking when turning, followed by difficulty steering and finally seizure on arrival to ford repair dealer. seizure confirmed by ford service center. replacement part on back-order, suggesting high replacement rates. i will attempt to keep steering unit after replacement of new unit by ford. had been driving on freeway at 65mph in the minutes before steering seizure at dealer. dangerous safety issue: vehicle is family car and used for school run daily, 30min commute each way on freeway at 65mph. intermittent warnings from vehicle management system in days before failure: 4wd, cruise control, etc. no open recall on vehicle, but very similar to other year recalls on ford explorers, ref. nhtsa campaign number: 14v286000.

Power steering assist service required error displayed on dash. problem occurs intermittently upon starting. vehicle inspected by ford dealer but inspection was inconclusive. safety concern if power steering module fails while driving.

My 2014 ford explorer was manufactured 07/13 and is showing signs of a power steering issue. this started in october 2022 and is ongoing. the power steering seems to go in and out while driving but seems to be fine after the car has sat or not been running. this is happening daily. no warning lights have ever come on during the power steering lose. the car intermittently will get harder to steer and at times the wheel dramatically pulls to the right and then left while it is trying to return to a straight line. this has caused me to go left of center because it is so erratic. turning from a stop is extremely difficult. i have contacted the dealer and have been told my vehicle does not have a recall for such issue. through research i see this is a known problem with same vehicles of newer and later years. this is a job that will likely cost 1800 to 2000 and that is not acceptable when ford has known of this problem. a simple google search reflects many 2014 ford vehicles with steering issues. if my car does not fit into the original recall - i would like to know what ford changed as it pertains to epas system from 2/28/2012 to the date my vehicle was manufactured in 2013. thank you in may 2014, ford motor company issued a recall for the 2011-2013 ford explorers for a defect in the power steering system. the affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut-down of the power steering assist.

The vehicle was placed in park with the engine running. no one was in the vehicle when, on it's own, it came out of park and rolled down our driveway, coming to a stop after hitting a tree. a person or cat could have easily been on the driveway and run and killed. it subsequently cost $10751.42 to repair the damage to the rear tailgate. no previous issues had been noted prior to this incident. this occurred in july 2001 and was submitted to our insurance company where we paid a$1000 deductible and caused our rates to go up. we have contacted ford without any success.

Water pump has a leak need to be replaced

The contact owns a 2014 ford explorer. the contact stated while driving out of the driveway at an undisclosed speed, the vehicle experienced a loss of power steering assist. the vehicle was towed to an independent mechanic, who diagnosed that the power steering gear was faulty. the vehicle was then towed to the dealer, and the dealer replaced the power steering gear and reset the computer. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 117,000.

The steering began to make a rubbing sound and then turning became difficult. i also received a traction control failure warning. when the vehicle was taken to the ford dealership where it was purchased i was told that it’s a common failure of the steering rack (over $2,000 repair) and that there were complaints but no recall. i have since taken the vehicle home and parked it until i decide whether to make the repair.

Steering has become “sticky” and did not feel right, felt completely unsafe to drive. steering made a grinding type of noise when turning the wheel. took my vehicle to my mechanic for inspection. mechanic inspected and confirmed the “steering rack” needs replacement. i will be replacing the steering rack asap. no warning lights.

Premature power steering failure. danger to operator and others on the road.

Electric power steering assist failed. this was a danger to myself, children and other motorist. power steering assist fault appeared on dash. i have fault codes u3000-96 , u2001-49. ford has issued recalls for ealier and later model years but not this one. i have done some research and it appears to be a known problem for this model and model year. thank gosh my family wasn't injured because of this failure. i hope you can do something about this known issue. ford customer service told me there is nothing they can do for me.

The contact owns a 2014 ford explorer. the contact stated while driving various speeds, the vehicle was jerking and losing traction. the contact stated that after restarting the vehicle, the vehicle was difficult to steer. the contact stated that the wheels continued to spin but the vehicle was jerking. there were no warning lights illuminated. the vehicle was taken to the local dealer where it was diagnosed that the power steering assist gear needed to be replaced. the contact stated that the parts were on back order. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 122,000.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 20 mph and making a left turn, the steering wheel suddenly became very difficult to turn, causing the driver to nearly lose control of the vehicle. during the failure, the “steering assist fault" message was displayed. the vehicle was later driven to the local dealer who diagnosed that the power steering control module was faulty and needed to be replaced. the vehicle was not yet repaired. the failure mileage was 36,000. the vin was not available.

The contact owns a 2014 ford explorer. the contact stated that the vehicle was serviced under nhtsa campaign number: 19v435000 (suspension). the technician then became aware that the front alignment needed to be adjusted due that the rear alignment adjustment. the vehicle was not repaired. the manufacturer was contacted but declined to perform the alignment. the approximate failure mileage was 100,000.

I took my vehicle in for a recall repair for the toe kicks and a noise in the front of my car when i and upon inspection was told that i need a new left front tie rod replaced and a 4 wheel alignment after the job is completed. i came home and parked it , then when i was backing out of my driveway the camera stopped working it was black. i found it strange but thought maybe it has to reboot or something, i accidently hit the park assist button and the light came on see dealer. i called the dealer told them what was happening and they asked that i bring it in. i did and they did a diagnostic saying it was the sensors that need replacing. fast forward i'm picking up my granddaughter at school and i hear a horrible noise when i turn the steering wheel. my granddaughter asked my why car was making that noise, i said i don't know but that i was not turning music or anything on just in case we need to pull over. i immediately take it to my mechanic on my way home, luckily he's a block away, i dropped it off and walked home. they found that its the electronic rack & pinion power steering rack. they said they have seen so many of these with the same problem and that unfortunately the recall falls short of my year explorer 2014 which should have been included, its not safe to drive and will be an expensive fix . the recall was only for the 2011-2013. this frightened me, because he said they don't have the capability to fix it because once the new rack is installed it needs to be programmed and the dealer is pretty much the only one that can do that. this is a dealer repair only and for my safety he recommended getting this done. it will lock while driving or break and has resulted in many accidents. ford motor company should be held accountable for this ongoing safety issue with their faulty steering rack as this goes beyond the 2011-2013 model years. i'm petrified to drive this vehicle after researching this, knowing i'm not alone in this deadly problem with my vehicle.

2014 ford explorer xlt with 102,858 miles. all previous recalls have been repaired. over a period of past 2 weeks, i noticed a steady increase in an intermittent lurch as i drove. it happened more often, so i took to mountaineer ford on jan. 13, 2023. they determined the transmission was failing, saying a new replacement would cost $7,500. unable to afford that, i declined for the time being. on the way home, it suddenly got so much worse - grinding and lurching - i was not sure i'd make it before it failed completely. thankfully, i made it but i consider the car no longer drivable.

Airbag warning light randomly comes on and stays on! when turing the steering wheel there is a loud annoying squeaky/squeal noise coming from the front end which is supper scary

My vehicle gradually started getting louder and at the same time we started to notice exhaust fume smell in the vehicle. i had taken it to the dealership and and a different mechanic for a confirmation. they both explained the exhaust is coming apart at the seam. not due to rust. just the exhaust on both sides are doing the same thing. since the first visit with them, i had taken it back again when we noticed it even more and it just keeps getting worse. it'll eventually come off and continue to allow fumes in the car until replaced. i called ford and they said they did have a customer satisfaction program to replace it, but it was only for police cars and it expired anyway. i explained this is a huge concern for the fact we inhale the fumes in the car and that it can just come apart at any moment, driving. no help at all from ford.

While driving at low speed, the vehicle epas shut down creating an unsafe condition with the steering system. the error cleared from the dash and no warning lights remained though the epas remained disabled.

Check engine light came on at approximately 79000 miles for timing components that will cost over $4000 to repair.

The contact owns a 2014 ford explorer. the contact stated while driving 45 mph, the steering wheel seized. the contact stated no warning light was illuminated. the contact called the local dealer and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 130,000.

The water pump started leaking into the engine. car overheats. now it has to be replaced or the engine will seize and need to be replaced. the cost to replace this part and the timing belt is $2,685. i have always done all the recommended services and oil changes and i am frustrated that this was not noticed sooner. this seems to be a very common problem with water pumps and many folks had their car seize while driving.

Power steering will fail sporadically when at highway speeds or city speeds and show error code. advance trac awd system disabled, traction control disabled, unsafe.

The contact owns a 2014 ford explorer. the contact stated that on multiple occasions while accelerating at 30-40 mph, the vehicle started to sputter and the engine misfired. the contact then stated that on other occasions while accelerating approximately 60-65 mph, the vehicle failed to properly respond. no warning light was illuminated. the vehicle was taken to the dealer where it was diagnosed that the torque converter failed and needed to be replaced. the vehicle was not repaired. the contact referenced nhtsa campaign number: 17v427000 (power train). the manufacturer was notified of the failure and provided the contact with customer satisfaction program: 20n07 and the contact was informed that the vin was not included. the failure mileage was approximately 116,000.

My 2014 ford explorer sport backup camera has begun showing mirror image and the review guidance markers have disappeared when in reverse. the camera works it simply show a mirror image in the camera. i believe the camera issue is the same for newer models that have been recently identified on tv news and newspapers. i would like to add my vehicle to the recall.

While driving down 1-10 highway in arizona, the left side windshield black pillar flew off my 2014 ford explorer.

Rear camera fails 1/3 times

Windshield pillar trim blew off at highways speeds at night.

Trim piece in front of driver's door has flown off in traffic twice -second time after being replaced/repaired.

My ford explorer has a 3.5l v6 motor. this motor was designed with the water pump installed in the crank shaft. as a result of this when the water pump fails and leaks coolant can leak into the motor and mix with the oil costing thousands of dollars in damages.

While driving on my local highway i heard a large clunk and scraping noise as the windshield trim flew off my vehicle and scrapped down the side and flew behind me. it was very startling and dangerous.

At christmas we noticed that there was something flapping from the side of the windshield & hitting the windshield as well as bilateral front windows. further inspection revealed what appears to be a rubber seal keeping the body trim flush with the windshield was disintegrating. this could even be holding windshield in place. this problem is reproducible & occurs anywhere over 30mph. the faster you go, the more the trim starts to detach from the vehicle. with the seal disintegrating, the trim body pieces that cover the arm of the door (black) is becoming loose/flimsy. photos enclosed show you there is about a 1/2 inch gap between the trim & windshield without the seal causing easy movement & potential for air to lift/detach the trim. we are fearful this is going to fall off the vehicle. it appears that this seal was keeping this body piece in place. a huge safety concern arises anytime there is a part of a vehicle that is beginning to fall off at any speed. the seal itself could fall off in pieces as you will see in photos hitting not only other vehicles & causing them to lose control, it could also hit a motorcyclist causing them to crash, it could even go to the extent of hitting a pedestrian & causing major physical harm. the body trim that appears to be affected by this seal were to detach itself while moving it will definitely cause some major issues. given this is more solid & bigger in size, this could cause significant motor vehicle damage, significant injury to motorcyclist and/or motorcycles, injury to pedestrians, & even potentially cause a fatality. there are no warning lights or alarms from the vehicle alerting us of an issue. the ford dealership is unable to see us for over a month to diagnose this issue let alone an oil change. this problem has not been reproduced by an inspection facility or license dealership because of scheduling at this time period there is an appointment set for february 10th however injury or worse could occur until then.

The contact owns a 2014 ford explorer. the contact stated while driving 65 mph, the front driver’s and passenger’s side windshield trim panel detached and struck another vehicle. the vehicle was taken to the dealer, where the contact was informed that he would be charged a repair cost. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 109,000.

While driving on the ih-20 highways in dallas, texas, the trim panels in the right side of the windshield fell off the vehicles. i was driving 70 mph and 75 mph on ih-20. weather was clear and was not using the windshield wiper. had to buy 2 new trims, (1 for left side and 1 for the right side) from the ford dealer and utilized a windshield repair company to fix the failed units.

Windshield trim piece on right side flew off while driving down the road.

What component or system failed or malfunctioned, and is it available for inspection upon request? windshield trim how was your safety or the safety of others put at risk? one side flew off while i was driving has the problem been reproduced or confirmed by a dealer or independent service center? no has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? it started to get loose a few days prior

Driving down the interstate and windshield a pillar panel flew off.

Plastic trim piece, which covers the windshield rubber seal on driver side “a” pillar, fell off my 2014 ford explorer limited. incident happened about 2018.

Exterior trim or molding on windshield, driver and passenger (both) sides flew off vehicle while driving 65 mph on the interstate. the weather conditions were sunny skies and wind during day time. this incident occured july 2022. thank god no serious accidents occurred i'm aware of. after some research, i learned this is a common occurrence with ford explorer vehicles. i feel this is a safety concern. hopefully ford issues a recall or other type of compensation for owners. i replaced the molding on both sides via amazon myself after i didn't hear back from a ford dearlership nearby.

Three times in 8 years i have lost windshield trim panels when traveling at elevated speed (approximately 70 mph). i believe it would have occurred more often but i grew weary in 2018 of paying the $135 to replace the trim part. each time it occurred the trim piece left the car with a resounding & startling "crack" sound and happened without warning. all three occurrences involved the driver's side trim part on the a-pillar. twice it occurred after a large truck passed me going the other way on a two lane road. initially i went to the local ford dealer but no one there seemed to care... they directed me to the parts counter... happy to take my money for this grossly overpriced part. currently my car does not have the trim part in place

I was driving on the highway on december 17, 2022 when the right windshield trim panel came off the vehicle. i didn't know what it was at the time but there was a loud noise. when i got to my destination i noticed the trim panel was gone. the panel flying off could have hit another vehicle. i just saw the article on fox business that others were having this issue so i wanted to report my issue as well.

The contact owns a 2014 ford explorer. the contact stated that while driving at 75 mph, the windshield trim panel detached. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and informed the contact that the vehicle was not covered under warranty. the contact related the failure to nhtsa action number: pe23001 (structure). the failure mileage was approximately 185,000. the vin was unavailable.

Lost all power steering while driving with absolutely no warning. took to dealer and it is the electronic steering assembly. after further investigation and talking to people this seems to be a major issue with this year of explorers. and it is very expensive to fix.

This is about my 2014 ford explorer passenger side "windshield trim panel ",it fly away when i driving at speed around 70mph at i275 ,it did make some noise before fly away,and i found out it's the trim panel when i home. already bought a replacement but not sure when will happen to the driver side.

The wheels corrode around edges & bead mounting area due to improper procedures done during manufacturing. the factory only put clear protection on the outside (visible portion) of the wheel. thus the elements enter under the clear coating from the un-protected portion of the wheel. as this corrosion expands, it causes the bead of the tire to leak. the leaking gets more rapid in a short time and causes poor handling & can cause a loss of control. the ford customer forum has hundreds, if not thousands of customer complaints. the problem is that ford will not stand behind their product and doesn't care about the safety danger to their customers.

Windshield trim pieces have blown off multiple times and had to be reattached by body shop. located trim piece on side of highway. likely put drivers in rear in danger due to flying debris. no warning was given of the faulty pieces coming free from the suv.

The drivers side pillar molding piece along the windshield flew off the car while driving down the highway. it could have struck the car behind us but luckily it missed them. the piece seemed a little loose when scraping ice off the car but didn’t seem like it would just fly off like that.

The contact owns a 2014 ford escape. the contact stated while driving 40 mph, the vehicle experienced a loss of power steering assist. in addition, while reversing out of a parking space, the failure recurred with the abs warning light illuminated. the contact stated that the vehicle then lost motive power. the vehicle was towed to the dealer where and diagnosed with power steering failure. the manufacturer was not made aware of the failure. the failure mileage was approximately 132,000.

Driver’s side windshield molding detached while driving 70 miles per hour on highway, unknown if object hit another car. was unaware what happened, heard loud noise. i have a picture, unable to upload below.

I have had the windshield replaced for the trim coming loose on both sides. i was able to use duct tape to keep them in place until replacement. that was a few years back. then it happened again. now it is happening again. so 3 times in 8 years.

The contact owns a 2014 ford explorer. the contact stated that that while driving at an undisclosed speed, she heard a popping sound and the vehicle stalled. the contact was able to restart the vehicle however, the engine shut off. the contact stated that upon inspecting the vehicle, she noticed that coolant was leaking onto the ground. the oil warning light was illuminated. the vehicle was towed to an independent mechanic where it was diagnosed that the rotor fractured, and coolant leaked into the engine and the water pump needed to be replaced. the vehicle was not repaired. the dealer was not notified of the failure. the manufacturer was notified of the failure and the contact was informed that the vin was not included in a recall. the failure mileage was approximately 114,000.

The contact owns a 2014 ford explorer. the contact stated while driving 70 mph, the steering wheel inadvertently turned to the right and then seized. no warning lights were illuminated. the vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 150,000.

The contact owns a 2014 ford explorer. the contact stated that after stopping at stop sign, the vehicle lost power steering functionality. the contact stated that after driving a short distance the vehicle regained power steering functionality. the contact stated that whenever the vehicle came to a stop the failure would reoccur. the contact stated that a message to check the charging system was displayed. the contact had not taken the vehicle to the dealer to diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 170,000.

The contact owns a 2014 ford explorer. the contact stated that on several occasions while making a right or left turn, there was a loud sound coming from the steering wheel. the contact stated that the failure persisted. there was no warning light illuminated. the vehicle was taken to a local dealer to be diagnosed. the contact was informed that the steering rack assembly needed to be replaced; however, the parts for the repair were on backorder. the vehicle remained at the dealer awaiting the parts for the repair. the contact was informed the vehicle was inoperable. the contact was made aware of nhtsa campaign number: 14v286000 (steering); however, the vin was not included in the recall. the manufacturer was made aware of the failure. the approximate failure mileage was 99,000.

Driving on highway approx. 65-70 mph windshield trim on passenger side flew off, over car onto highway. i was unable to retrieve piece due to number of vehicles on the 3-lane highway. have noticed other explorers in colorado missing same piece. thanks for looking into this issue.

The traction control sensor will come on out of nowhere making a loud noise and causing the vehicle to jerk to a stop. yes it is available for inspection and has already been taken to a dealership. my safety is out at risk because the vehicle almost jerks to a stop when the traction control kicks in when not needed. the problem has been reproduced and confirmed by a ford dealer. the component has been inspected and reset according to the work report from the dealership. there were no other warning lamps, messages or symptoms before this issue began. according to the dealership my vehicle was taken to they said they have seen this issue on several other vehicles and usually is fixed with the process they performed on my vehicle for $545.09. and if that didn’t fix it that i would have to spend approx $2,500 to get the abs module replaced. this issue a a safety concern and i don’t feel like i should be liable to pay for these repairs especially when the dealership has said that they have seen this issue before on other vehicles. i feel this repair should be covered under a safety recall and that ford should reimburse me for the original repairs that did not fix the issue. they stated that they test drove my vehicle before and after the repairs but how is that when the mileage in and out of the shop on their repair order is the same mileage…???

The steering gear failed. the vehicle's steering wheel was locked in the fully right hand turn position and could not be moved. luckily, this happened in my driveway. if this happened on the road, a crash could have occurred, possibly causing injury to myself or others. the problem has been confirmed by my mechanic. the component has not been inspected by the manufacturer, police, or insurance representatives. there were no warning lamps but the steering was jerky about 1 week prior to completely locking up.

The contact owns a 2014 ford explorer. the contact stated that while driving at 60 mph, the front driver’s side windshield trim panel detached. the vehicle was taken to a body shop where the trim panel was replaced. the same failure also occurred with the passenger’s side trim panel and the panel was also replaced by the same body shop. recently, the contact stated that the failure reoccurred on the driver’s side windshield panel. the vehicle was then taken to a dealer where the contact was given an estimate for the repair. the manufacturer was not made aware of the failure. the contact related the failure to nhtsa action number: pe23001 (structure). the vehicle had yet to be repaired. the failure mileage was approximately 120,000.

Turn off vehicle one day and that next started it and cannot turn the wheel what so ever. was able to start vehicle and remove keys from ignition. steering did release a day or two later, but seized up and cannot remove keys or use the vehicle.

Backup camera works intermittently

The contact owns a 2014 ford explorer. the contact stated while accelerating at slower speeds, the vehicle hesitated while shifting gear. no warning lights were illuminated. the vehicle was taken to the dealer where it was diagnosed that the power transfer unit (ptu) needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vin was not included in a recall related to the failure. the contact was referred to the nhtsa hotline. the failure mileage was approximately 93,000.

Water pump leakage

While driving on highway the trim on the side of the windshield flew off .

My ford explorer had a rear suspension toe link recall, and in december i took my vehicle to the ford dealership to get it fixed. at that time, they did a full vehicle inspection, fixed the part, and told me everything looked great. shortly after the service, we had a snow storm, and my suv would fishtail in icy/snowy conditions. every time it'd snow, it made me so scared to drive, because i'd essentially not have control over my vehicle. the issue wasn't present when the roads were clear. within the two months since that service, my back tires have gone completely bald, down to the wires. i recently got in a car accident because my car wouldn't complete a turn and ended up t-boning a tundra on a residential street. luckily i was going slow so the damage to the other vehicle was minimal, and no obvious injuries have resulted from the accident. i was able to remove some of the plastic pieces around the fender, in order to still drive it, so i took it to the ford dealership that originally serviced my car for an inspection. now that the dealership has inspected my vehicle, they're claiming that it's not on their liability and that they're not responsible for any of the damage. now the alignment is off on both the front and back, and the strut is bent (whether that's from the accident or not, we don't know). the manager admitted that when servicing my vehicle they were only allowed to perform a rear alignment, but a front alignment was never suggested or offered to me. when aligning a vehicle (especially in the winter) the whole vehicle should be aligned, not just half. they of course claim zero liability or responsibility, even though i was having issues with it fishtailing shortly after it being serviced at their shop, for a part on the suspension, which affects alignment.

Back up camera works intermittently. it frequently gives a message stating thet the camera is not available and owner should contact the dealer.

The contact owns a 2014 ford explorer. the contact stated while driving at approximately 10 mph, the steering wheel became difficult to turn. the contact stated no warning light was illuminated. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was approximately 150,000.

My 2014 ford explore set fire and lost control of steering on the highway the transfer case set fire, which made the driveshaft explode and twist. there were no warning signs of this. and we are very lucky that we were not hurt in this we have lost so much money and time there is no way that this was not due to a recall when i contacted ford they pretty much told me the car was totaled and i was going to have to pay a lot of money depending on how much damage the fire did.

We purchased a 2014 ford explorer police utility from the raleigh surplus in the summer of 2021. we also had another vehicle,  so rarely drove this explorer until last summer 2022 when we had to sell one vehicle,  therefore putting us driving the explorer only. i had a failed surgery and was no longer able to drive,  so that was another reason the explorer didn't get driven much the first year. since last summer my husband has been very sick and in and out of doctors and pulmonary specialist. we have tried to figure out what happened all of a sudden.  after talking with his pulmonary specialist and her doing numerous blood work,  we came to the conclusion it must be the ford explorer causing him sickness.  he has been put on nighttime oxygen and has lost a great deal of weight, and become very sick with shortness of breath and now with neurological issues. his recent blood work revealed carbon monoxide levels of 11.8 %. after a recent weekend admission to the hospital,  the pulmonary doctor orders were to get rid of this explorer.  we need a vehicle to drive,  because this is our only way of transportation.  i called corporate and got a case number of cas-41523358 and was told to call a ford dealership and get the vehicle there asap. i called alex at 919-366-8000 leith ford, the closest dealership and he said i need to get in touch with [email protected] . i did 2 weeks ago and he is ignoring me. i also get nausea and dizziness and headaches in the vehicle. my daughter drove it one night and became sick as well. most of all my husband is still very sick from this vehicle. he almost fell asleep at the wheel! luckily i was there to alert him! he never ever falls asleep at the wheel!

While driving on the highway, the passenger front windshield trim piece flew off, causing the driver behind me to swerve to avoid being hit by it. i was not positive what happened until i was able to stop and look at the vehicle. dealership said it was not under recall so would cost $300+ to replace the part. previously in the same day i had heard a tapping/rattling noise but could not identify where the sound was coming from.

Windshield trim flew off while we were driving on the highway. it hit the windshield flying backwards and almost hit a driver behind us. it startled us and almost caused an accident while we were going 75mph with our kids in the vehicle.

Lug nuts on wheel, swollen and hard to remove not able to change or rotate tires, possibly breakage of lug nuts confirmed by independent service center the vehicle lug nuts have not been inspected first noticed was changing brake pads

The contact owns a 2014 ford explorer. the contact stated while inspecting the vehicle, the tech stated that the toe link needed to be replaced. the vehicle was taken to the dealer and the dealer repaired the vehicle under nhtsa campaign number: 21v537000 (suspension). the vehicle was taken to the inspection center again and the tech stated that the toe link needed to be replaced once again and advised the contact to take the vehicle to the dealer for assistance. the vehicle was taken to the dealer and the dealer stated that the rear passenger’s side knuckle needed to be replaced and stated that the vehicle had exceeded the 6 marks for warranty coverage. the vehicle was not repaired. the manufacturer was contacted, and a case was filed. the contact was advised to file a complaint with the nhtsa hotline. the failure mileage was 123,000.

Driving my explorer and the water pump went bad. got overheat warnings and now i find this happens to all of these engines. a class action suit has been filed. the cost to repair is nearly $4000 for an issue does knew about it? not recalling and fixing these is negligent and dangerous.

When turning on the rear auxililary climate control the cabin of the vehicle had a large amount of exhaust smell enter the cabin.

Steering became very difficult, car would not track straight and turning was delayed. the dealer said teeth in the steering box had broken off. also had a broken suspension strut - front right.

The contact owns a 2014 ford explorer. the contact stated while making a left turn from a complete stop, the steering wheel failed to return to the center. the contact stated that he manually steered the steering wheel back to the center. there was no warning light illuminated. the vehicle was taken to an independent mechanic, who diagnosed that the failure was related to ford campaign number: 14s06 and referred the contact to the dealer. an unknown dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under ford campaign number: 14s06 as the vin was not included. the vehicle was not repaired. the failure mileage was approximately 108,000. the vin was not available.

Steering wasn't acting right kept pulling to left and right. acted like it was locking up. went to leave a parking lot and it wouldn't steer at all. a warning popped up and said steering loss service immediately.

The contact owns a 2014 ford explorer. the contact stated that after making a left turn, the vehicle jerked in the opposite direction, and then the steering wheel became difficult to turn, and she crashed into a parked vehicle. the check engine and air bag warning lights were illuminated. the contact stated that after parking the vehicle, she noticed a fluid leak underneath. the vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. the vin was included in nhtsa campaign number: 20v675000 (suspension). the manufacturer was made aware of the failure. the approximate failure mileage was unknown. the contact stated that the air bags never deployed at the time of the incident. also, it is difficult to click the seatbelt clip in. the local ford service team was contacted but offered no help, stating that the accident had no correlation to the recall. they stated that they would not be covering the cost of repair for that incident.

While driving down the interstate, a trim piece on the driver's side of the windshield flew off.

In 11-2022, (november 2022), i noticed no heat in cabin and after further investigation, found low coolant in the coolant reservoir. i added coolant but started noticing coolant leaks on driveways. had vehicle checked by ford dealer, where the vehicle was bought new, and regularly serviced; and was told that the water pump inside the 3.5l engine is bad with a cost of $4,900 to fix. it appears that there are numerous ford explorer vehicles from 2011 - 2019 with the 3.5l engine with this issue. request investigation and recall by ford.

Loss of power steering, electric steering assist is making noise when turning steering wheel. my mechanic said that i need new gear assembly, he also said that there is a recall for this for a ford explorer years 2011-2013 and 2015-2017 but for some reason there is no recall for 2014 even that its the same part

I was driving down the freeway at 70 mph when the driver side windshield trim flipped off the car and hit the cars behind me and the roadway. very dangerous situation. scary to say the least. is there a recall or a fix so this does not happen again?

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the vehicle made abnormal sounds and was vibrating abnormally. additionally, the tires experienced a loss of traction while turning. the vehicle was taken to an independent mechanic, who replaced the cv joints twice; however, the failure recurred. the vehicle was then taken to the dealer, where the steering rack and bushings were replaced, and an alignment was performed. the failure recurred, and the vehicle was taken back to the dealer, where it was determined that the cv joints needed to be replaced for the third time. the vehicle was not repaired. the manufacturer was made aware of the failure but confirmed that the vin was not included in an unknown tsb. the failure mileage was approximately 200,000.

April 17, '23 traveling down mountains in wv to va the steering on 2014 ford explorer lost powersteering very difficult control vehicle descending 9 degree grade on 2 lane highway no place to pull over right then. had to fight the steering down the mountain until i was able to pull off in an emergency stop area. no dash warning lights, under the hood p/s fluid was good all seemed normal, looked under the car no leak. rack & pinion steering system t no signs of damage. started car turned steering wheel back/ forth a few times, heard a grinding noise each time i turned the wheel, like metal pieces binding. since it scared the wheaties out of me i called for a tow. quote $400.00 to shop. i called my husband to get a trailer, get this car as i'm not risking going down a mountain, injuring or killing anyone. 2 -1/2 hrs & 135 miles my husband arrives i finally felt safe. we took it to our mechanic he confirmed rack and pinion steering component needs replacing. suggested to check for safety recall seen many fail/break my 2012-2017. cost $2k/part $1200. certainly a safety hazard with little to no control over a 4000lb deadly weapon. driver cannot manipulate 2nd most important (brakes being #1) function - steering- whichever direction or get out of harms way. 2014 explorer nhsta reports of 1171 total complaints, 2 largest complaints: #1 steering(loss of steering control) 374 reported; #2 suspension-86 reported. see nhtsa id#11518075-suspension 2014 ford explorer while driving vehicle made abnormal sounds, vibration, no steering. dealer replaced steering rack & bushings. nhtsa issues 3 suspension recalls :ball joint knuckle campaign# 19v435000 & 20v692000 & 21v537000 = rear suspension toe links may fracture: 1)toe links may fracture due stress rear suspension. 2)rear toe link fracture can cause loss of steering control & crash. 3)fractured rear toe link cause sudden change in handling, crash risk. 86 complaints=3recalls 374 steering complaints=0recalls why?pls recall

I am writing to complain about the windshield pillar trim. i just had my left trim fly off while doing 80mph down the interstate. this already happened to my right side last year. this is a safety issue. it could have possibly hit a windshield of a car behind me and caused an accident. i have seen other complaints about this same issue. can you please do something? i can't afford to keep buying aftermarket replacement trim for the rest of my life. that's like 60 dollars a pop. also the aftermarket part cracks and doesn't fit snug like an oem part. please help. please help others with this same issue. thank you for your time. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

My 16 year old grandson was driving my car home from school when the traction control light came on and power steering went out completely. not only did power steering go out and traction control wasn't working the turn signals were also not working properly making this situation even more dangerous. my grandson had a very difficult time getting the vehicle off the road with no power steering. we were very lucky he didn't have an accident. there was no warning lights prior to power steering/traction control going out as he was driving. i've done some research and it appears this has been a problem with ford explorers since 2011 (safety recall notice 145061 nht5a recall 14v-286) for some reason 2014 was not included in the recall. i was surprised to find there have been many 2014 ford explorer owners that have experienced the same issues and filed complaints. i have contacted ford customer service and filed a complaint with them; complaint # (42667416). i'm further angered/disappointed by the recall on 2011-2013 explorers. why was 2014 excluded???!!! this problem has obviously not been corrected. this is a deadly situation!!!! my explorer is currently in a ford shop and the problem was reproduced and diagnosed. they have ordered parts to have repairs completed which is costing approximately $2300 and my vehicle has been out of commission for 2 weeks by the time repairs are completed. i am very disappointed with ford overlooking this issue which may cause major injury or death. once i receive the vehicle back i will have invoice with description of repairs and parts that were replaced.

Unknown

I purchased the explorer used in november 2022 and almost immediately began having problems with the air bag light coming on intermittently. i contacted the dealership and had it in for repairs multiple times but was told if the light isn't currently illuminated they could not determine the issue. last time i took it to the dealership the light was on when i dropped it off but they said it was not on when they inspected the vehicle. i picked it up and on the way home the light came on and has now been on constantly for two weeks. i went back to the dealership but they are unable to look at it until next week. i've been told if i were to be in an accident my airbags would not deploy. after some research, i've found this to be an extremely common issue that affects the safety of numerous individuals driving this model vehicle.

We were driving down the road with our kids in the car when the steering completely went out with absolutely no warning mind you we were on the thruway doing about 70 which is our speed limit where we live thank god my husband was able to keep the vehicle under control even though it threw us into the other lane and almost made a side swipe another vehicle doing further research on this stupid electric rack and pinion that y'all decided to put in instead of a regular power steering system has so many bad reviews hundreds of hundreds of complaints of accidents caused without warning to the driver something so dangerous and something that could take your lives or the lives of your children within a split second without no warning at all should definitely have a recall on it especially when it's happened to hundreds and hundreds of people if you can put a recall on the toe links because the suspension and that's considered dangerous this is a lot more dangerous than that and should be at the top of the recall list but i did my research there is no recall on it especially for a 2014 my family could have almost died because of a crappy part and people that have replaced the part has had it go out on them again so how safe are your vehicles really how can you stand behind a vehicle that can lock up all steering on you at a moment's notice with no warning and cause potentially a deadly accident do y'all even care about your customers or is it just the money signs you're concerned about.

Ford built the motor with a water pump when it leaks leaks right into the crank case where the oil is so the motor seizes up and that’s what happened to my car now my car is shot

The contact owns a 2014 ford explorer. the contact stated that the power steering assist had failed with an unknown warning light illuminated. the contact had taken the vehicle to a dealer where several software updates were performed, and the braking system was repaired. the contact was later informed that the repairs that were performed would resolve the issue with the power steering. despite the repairs, the power steering failure persisted. the vehicle was taken back to the dealer and the contact was provided an estimate for the repair of the power steering. the manufacturer was notified of the failure and the contact was provided a case number. the contact was then referred to the nhtsa hotline for further assistance. the vehicle was not repaired. the failure mileage was approximately 65,000.

When backing up the screen will go black. when i place the car in drive again and back in reverse, it will work for a short period of time then go black again. a warning pops up stating the camera is unavailable and to contact the dealership.

Power steering suddenly stopped working making it very difficult to steer. i was turning the corner at a stoplight and nearly ran into another vehicle in the next lane. 1) power steering. yes, available for inspection 2) nearly crashed into another vehicle 3) have not taken it to a mechanic yet 4) has not been inspected by the dealer 5) no warning lights were on looking on the internet, this is a widespread problem with this year of ford explorer. there should be a recall for this issue!

The contact owns a 2014 ford explorer. the contact stated that while driving at 45 mph, the transmission warning light illuminated and the vehicle lost motive power. the contact was able to restart the vehicle but the failure reoccurred. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure. the failure mileage was approximately 152,000.

Rear backup camera is faulty on my 2014 ford explorer. it works intermittently or not at all. sometimes the image on my display is flipped, meaning if i should see grass on the right side of my vehicle while backing up, the image is displaying grass on the left side. there is a recall for newer models of ford explorers related to the backup camera, but i believe there is an issue with older models as well.

I was driving my car stopped at a gas station went to leave and had no power steering. replaced the power steering angle sensor still didn't fix the problem had to have the rack and pinion replaced all in cost almost $3000. now my car is leaking coolant from the motor where the water pump is located

After driving several hours on a very busy interstate, i stopped to get gas. when pulling out of the gas station my steering became inoperable. the warning indicator came on after i started to drive. i never had any indication that i needed to get my vehicle serviced prior to losing power steering. i had to have the vehicle towed to our mechanic. we were told the steering rack and pinion needed replaced and the cost is $2500. after research, i found that the nhtsa had issued recall 14s06 for 2011-2013 ford explorers with the exact same issue i've reported. a quick google search shows that ford explorers continue to have these same issues, yet another recall has not been issued. had my steering wheel locked up on me on the 5-lane interstate i was on, i would have created a major accident hurting myself and many others. this particular interstate has over 2 million drivers daily and is the most dangerous interstate in the united states. it is unbelievable to me that ford has not fixed this major failure in their vehicles. i've attached an article below that speaks to an additional recall and also mentions that the backup camera fails. oddly enough my backup camera stopped working a couple weeks ago. it would be in ford's best interest to issue additional recalls before more people lose their lives. please see the additional sites i've included with other owners with the same issues. i am thankful i was in a safe place where i could get my vehicle pulled over. please keep me updated with the status of my complaint. https://www.freep.com/story/money/cars/ford/2020/11/04/ford-explorer-suvs-recall-steering-control/6158847002/ https://www.carproblemzoo.com/ford/explorer/2014/steering-problems.php https://www.carcomplaints.com/ford/explorer/2014/steering/power_steering_failure.shtml https://www.vehiclehistory.com/questions/does-the-2014-ford-explorer-have-an-electric-power-steering-recall-54585

Traveling at high speed the vehicle will either stay in a locked position while making turns or will have a jerking motion. the cause is power steering failed completely. resolution is the entire system needs to be replaced rack and pinion and ecu needs to be flashed due to complete electric power steering.

I was driving at about 55 mph coming back from conway n.h. (which is a very curvy road) when i had messages come up stating "power steering assist has failed, service traction control, traction off, and engine on". after this the steering wheel became very hard to steer and i had to keep jerking it to try and slow down. i pulled over and waited about 10 minutes then restarted the vehicle but the messages remained on and the power steering was not working at all still. attempted a restart 3 separate times and the power steering messages were still there. losing your power steering while driving is extremely dangerous for people in the car and all others on the road. a recall for this issue was issued for 2011-2013 and 2015-2016 model years for ford explorer. this is obviously the same issue for the 2014 model that must also be recalled to keep all drivers safe.

The power steering intermittently stops working and the steering wheel gets stiff while driving. i see that there is a recall for the explorers 2011-2013, but mine is a 2014 and is now having this same issue.

The contact owns a 2014 ford explorer. the contact stated that while driving at an undisclosed speed, the steering wheel was firm, and the vehicle experienced a loss of power steering assist. the traction control warning light was illuminated. the contact shut off and restarted the vehicle to correct the failure. the vehicle was taken to an independent mechanic; however, the mechanic was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 124,000.

The power steering stopped working while driving. my safety was put at risk because i couldn’t control where my car was going. i was unable to pull into a safe spot. it stopped working while traveling at a high rate of speed without any warning

2014 ford explorer limited: power steering unit beginning to fail. available for inspection upon request. just received auto back from dealership (crystal river ford) after repair of yet another recall for this auto and began hearing noise when turning wheel after only 2 brief drives with no noise heard. took back to dealership and advised that it would require a new power steering unit, that none available from ford and no eta and advised that a current customer waited 3 months to receive the unit. no warning lamp or message whatsoever, was prepared to take the vehicle long distance (~500 miles round trip) and could have been an extreme hazard should i not have had it investigated. safety??? look at message boards regarding this issue, not difficult to find. not new issue and not infrequent issue. this year auto is a hazard to be driven on the road.

The contact owns a 2014 ford explorer. the contact stated while driving 35 mph, the trim on the driver's side windshield detached. the vehicle was taken to the dealer, where the cause of the failure was not determined, and the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 68,000.

Unknown

Air bag light is illuminated even after being cleared at the dealership. they claim its in the backseat only and that my airbag will still deploy, which to my knowledge is untrue. they refuse to help solve the issue afte purchasing from them only two weeks ago

Bought the vehicle used from a dealership. the windshield wobbles at highways speeds. noticed today that the trim on the left side of the vehicle is detached partially. dealership will not do anything to resolve the issue. serious safety concern.

While driving my 2014 ford explorer from south florida to millegville georgia the high temp light came on and the engine slowed on i-16. managed to get off the interstate at macon ga. almost caused accidents in traffic. finally got to ford dealer said water pump failed like so many others. $2600 estimate. end of my trip, had to rent car to get home car still in shop in georgia waiting for repairs.

I was driving several months back and heard a strange noise. i was on an interstate so i could not pull over but then suddenly i heard a very loud crack. i thought maybe something in the road had hit my car. then a driver came alongside me in the other lane and he was yelling and pointing and seemed angry. i felt like it was unsafe to pull over so i waited until the next exit and i got off at the exit. at that time, the driver kept going and did not pull over with me. but as soon as i got out of my car, i saw what had happened. the trim on the side of my windshield had completely come off. i took it to my local ford dealership and they fixed it the best they could but they said there’s not the parts to fix it. now it looks like my other side might do it as well. and ford doesn’t seem to know how to fix it. i feel like the trim piece had hit the car behind me and it could have caused damage to another vehicle. i don’t know because the man didn’t pull over. and now i’m afraid it might happen again on the other side. i’m going to put tape over it tomorrow to help secure it. but i feel like this is something that ford should be aware of and at least be able to fix.

Ever since i purchased my 2014 ford explorer, i noticed a foul smell inside the vehicle when accelerating. it seemed fine when driving normally, but when accelerating into traffic or whenever rpms are increasing, it’s definitely noticeable. at first i thought it wasn’t that big of a deal, until my young step-son was in the passenger seat complaining about how he felt nauseous out of nowhere. so i decided to do a little research and found a ton of articles including the ones in these two links!: https://www.cbsnews.com/amp/news/ford-explorer-lawsuits-exhaust-leak-carbon-monoxide/ https://6abc.com/amp/ford-explorer-suv-sick-dizzy/3507986/

The contact owns a 2014 ford explorer. the contact stated that while driving at 10 mph, the steering wheel seized and made an abnormal grinding sound. there was no warning light illuminated. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the steering rack needed to be replaced. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 98,000.

The contact owns a 2014 ford fusion. the contact stated that he became aware that the front passenger’s side floorboard was soaked with water. the contact also stated that water was leaking from the windshield trim panel. the dealer was notified of the failure and an appointment was scheduled. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vin was not included in a recall and advised to contact the nhtsa hotline. the failure mileage was approximately 120,000.

The contact owns a 2014 ford explorer. the contact stated that while driving at an undisclosed speed, the steering wheel seized. the contact was able to safely stop the vehicle. the vehicle was towed to the dealer and diagnosed as having a fractured steering column rack that needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 118,000.

Every time while accelerating and rpms reach above 2500 the cab of the vehicle fills with an odor . after doing a lot of research we have come to realize it is carbon monoxide. there are several open law suits and complaints about this already. when we purchased the vehicle in may of 2021 it was taken to the ford dealership and they told us everything in the vehicle was fine. the car is available for inspection at any point. no warning lights or anything have come on at all!

Steering has become hard to turn the wheel. i know there is a recall for steering on the 2013 ford explorer but there seems to be the same problem with the power assist steering on the 2014 ford explorers. im afraid this will progress to failure.

Driving on a straight flat road (i95 in north carolina) the steering locked up and the "advance track" and "traction control" warning lights illuminated as well as "loss of steering control" warning (also noticed that the blinker switch stopped working) . very difficult to move the steering wheel. got to the side of the road and called for a tow. the ford dealer (liberty ford, fayetteville, nc) said the rack and pinion failed and needs to be replaced. it seems this has happened to many other people. not sure why there is not a recall.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the temperature gauge increased without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the water pump failed and needed to be replaced. the vehicle was not repaired. the contact was advised to take the vehicle to the dealer for service. the vehicle was taken to the dealer where it was diagnosed that the water pump had failed and needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 155,000.

The contact owns a 2014 ford explorer. the contact stated while driving 30 mph, the engine coolant temperature warning light was illuminated. the contact was able to park the vehicle at a friend's residence nearby and added coolant to the engine. the contact stated that the failure recurred. the contact took the vehicle to the local dealer, where it was diagnosed with needing the radiator and the water pump to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was 132,720.

The contact owns a 2014 ford explorer. the contact stated that on several occasions while driving at undisclosed speeds, the air bag warning light intermittently illuminated. additionally, the contact stated that the vehicle was previously taken to the dealer for an undisclosed unrelated failure, and the contact was informed that the vehicle was included in ford customer satisfaction program: 21b11 and the contact was advised to call the manufacturer for assistance. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and the contact was informed that the customer satisfaction program: 21b11 had expired and was referred to the nhtsa hotline for assistance. the failure mileage was approximately 77,000.

The contact owns a 2014 ford fusion. the contact stated that while driving at an undisclosed speed, the steering wheel became firm and was difficult to maneuver. no warning light was illuminated. the vehicle was taken to the dealer where it was diagnosed that the rack and pinion had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vin was included in a recall and then transferred to the nhtsa hotline. the failure mileage was approximately 128,000.

My wife and i purchased a 2014 for dd explorer roughly 2 years ago with roughly 70,000 miles on it. after driving it and hitting 80,000 miles my wife called and said she was turning on a major road and all of the sudden lost power steering. indicator lights came on afterwards revealing that the rack and pinion was faulty. my wife and children were in the vehicle and this was rush hour for them. this could have been more serious than it was but thank god there was no incident. ford has recalls on certain explorers with the same issue bur for some reason feels this is safe. it most certainly is not and we can not afford 3500.00 dollars for a new rack. the car is barely worth that. this is a poor design by ford and it should be covered by ford.

Front windshield trim coming off at highway speed.

I was traveling down i10 from houston to san antonio, somewhere near luling. i thought a rock hit the windshield, then i few seconds later i heard it again, and then i noticed a black piece of something flapping back and forth along my passenger window. there was no place to safely stop so i reduced my speed, 75 to 60. i traveled until i could find a safe trace to stop. that is when i discovered the rubber molding along the right side of the windshield had pealed away and was flapping , hitting the side of my explorer, the right mirror, and the passenger window. the mirror and window were so marked up because of the molding flapping i could hardly see through them. i had to continue my trip at a greatly reduced speed. the molding on the right was also loose. once i arrived at my destination i used painters tape to secure the molding , on both sides of the windshield.

The contact owns a 2014 ford explorer. the contact stated while reversing, the rear-view camera malfunctioned and failed to display an image. the contact stated that occasionally while reversing, the rear-view camera activated and then the image suddenly disappeared, and the display screen turned black. the cause of the failure was not yet determined. the local dealer was not yet contacted. the manufacturer was contacted but no assistance was offered. the failure mileage was 70,000.

The contact owns a 2014 ford explorer. the contact stated that while driving at an undisclosed speed, the steering wheel locked inadvertently. the message "traction failure - stop safely" and several unknown warning lights were illuminated. there was no further information provided. the vehicle was taken to the dealer, where the electronic steering rack and pinion were replaced. the vehicle was repaired. additionally, the contact stated while driving 65 mph, the driver's side windshield trim panel separated, struck, and cracked the windshield of the vehicle behind. there was no injury sustained. additionally, the driver's side windshield rubber detached and started striking the side of the vehicle. the contact veered to the side of the road. a ford technician met the contact on the side of the road and assisted the contact in securing the rubber into position and tape was applied. the dealer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was not covered under warranty. the failure mileage was approximately 94,000.

I purchased the vehicle in 2017. the car has 175k miles on it now. a few months ago, the vehicle began making a shuddering noise when turning. recently, the steering became very hard and heavy. when moving the steering wheel, i began to hear a muffled noise as if something was grinding. the next day, the steering became progressively worse and even harder to turn along with the noise becoming louder. the vehicle was towed to a local shop where the issue was identified as the steering rack and pinion failure as well as the front lower control arms being broken. the shop mentioned that the parts are only available at ford and the estimate would be more than $4,000 to repair. i was advised that other customers have come in for the same issues recently and to call ford to see if there were any campaigns (recalls) for this vehicle and issue. i called ford and they mentioned there were no existing or open recalls for the steering rack and pinion. the call agent mentioned that due to the vehicle no longer under ford's warranty, all expenses would be the responsibility of the owner.

The contact owns a 2014 ford explorer. the contact stated that the vehicle was taken to the local dealer for a recall repair and the vehicle was driven to the residence. the contact stated that the next morning when the vehicle was started, several unknown warning lights were illuminated. the contact stated that while driving at an undisclosed speed, the steering column became inoperable. the contact stated that he was able to safely drive the vehicle to the dealer, where it was diagnosed with steering gear failure however, the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 82,000.

The power steering is going out in my vehicle to the point it is now a safety concern and i cannot drive the vehicle. the models made before and after mine are listed as recalled for the same issue, but my vehicle is not.

The contact's fiancée owns a 2014 ford explorer. the contact stated while driving 30 mph, the steering wheel started jerking and the vehicle lost power steering functionality, nearly causing a collision. the traction control warning light was illuminated, and the message "steering assist fault - service required" was displayed. the contact was able to drive to the nearby residence at 10-15 mph by using physical strength to turn the steering wheel. the dealer was not notified of the failure. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in a recall. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 110,739.

The contact owns a 2014 ford explorer. the contact stated received notification of nhtsa campaign numbers: 21v537000 (suspension) and 20v675000 (suspension). the contact stated that the vehicle was taken to the dealer for the scheduled recall repairs, and the contact was informed that the toe links could not be replaced due to the knuckles needing to be replaced prior to completing the recall repair. the contact stated that the dealer contacted the manufacturer and the manufacturer verbally agreed to complete the recall repair by replacing both parts and scheduled the service for a later date. the vehicle was taken to the dealer for the rescheduled appointment and the contact was informed by the dealer that the manufacturer declined the recall repairs as well as replacing the knuckles. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Drivers side pillar trim has flown off the car at hiway speeds twice now. this is a very dangerous incident, that keeps happening and ford will not acknowledge that there is an issue.

Critical steering loss during normal driving conditions. steering rack & pinion failed without code, appears to be mechanical failure (gear) breaking in the rack and pinion. similar to the 2013 model year recall, my vehicle was produced in 2014 feb. looking at part number my rack and pinion was produced between 2012 and 2014. possibly affected by the years when their was a recall for similar issue.

The contact owns a 2014 ford explorer. the contact stated that while driving at 35 mph, the contact noticed that both front door panels were damaged which led to the contact's wife being cut on her arm. the wife was seated in the passenger seat. no medical attention was needed. no warning light was illuminated. the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and determined that the vin was not included in a recall. the failure mileage was approximately 109,000.

Under moderate to heavy acceleration exhaust fumes are pouring into the cabin. the harder you accelerate the more you smell. gives me a headache every time.

The contact owns a 2014 ford explorer. the contact stated while reversing, the rear-view camera image turned black. the message "camera currently unavailable - contact your dealer" was displayed. the vehicle was taken to the dealer, where it was diagnosed that the rear-view camera needed to be replaced. the rear-view camera was replaced and reprogrammed. the vehicle was repaired. the manufacturer was notified of the failure, and a case was opened. the failure mileage was approximately 75,000.

The contact owns a 2014 ford explorer. the contact stated that while driving approximately 35–40 mph, the engine was overheating. there was fluid leaking from the vehicle. there were no warning lights illuminated. the vehicle was towed to the local dealer, where it was diagnosed that the water pump was leaking. additionally, antifreeze was leaking from the vehicle. the contact was informed that the timing chain and water pump needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and opened a case. the failure mileage was approximately 113,535.

Under the program of 15n01 the 2014 ford explorer is not part of it and it should be as my vehicle is experiencing the same issues. the program currently ends for vehicles manufactured january 2014 and mine was manufactured in april of 2014. i would like this added so my vehicle can be repaired under the program. the make, model and body styling is the same as previous years and has the same parts.

Water pump coolant leak. i’m experiencing this problem and have seen that fire has known about this issue and hasn’t recalled it and it’s causing engine failure and leaving consumers to fort the 2000 bill to fix since it’s internal. does needs to recall and fix this issue and replace the pump.

Airbag light came on, had tested by local mechanic, informed left rear airbag and to take to dealer, dealer charged $252 to disagnose air bag in left rear shoulder strap. since already replaced wiring harnesses under tsb 16-0001 back on 11/1/7/16 thought best to clean contacts of harness connectors and apply dielectric grease for an extra 1/2 labor for an addtitional $99 bringing the total to over $350. both dealer and ford refused to cover this repair. i am very dissapointed.

While driving my wife’s vehicle it lost power steering and started hearing loud grinding noise coming from passenger side front. was going at low speed so was able to get the vehicle off the road. since losing power steering vehicle wants to pull to the right.

The rack and pinion steering gear is failing, it will loose power steering which makes it hard to steer. this part has been replaced five times in a year, they are defected coming from the factory. the dealer is aware of the problem. i have been in contact with ford about this ongoing issue asking for the manufacturer information but no one knows who makes this part.

Repeated catalytic converter failure. issue was repaired at least twice. converter failure caused both turbos to need replacement and has now caused engine damage. this appears to be a common issue with this engine model.

My steering went out like the 2011,2012,2013, 2015, 2016 so why does the recall not cover 2014. went out in may of 2022, and i have heard nothing since then and i reported this in june of 2022. its been over a year so why haven't i heard anything. the electric racket pinon steering had to be replace and the scary thing is the warning light did not go off till i had no control of the steering.

When turning the wheel grinding noise and it jerks steering wheel at time was told it was probably the rack and pinion but have to wait to weeks to take it where i bought it from to look at and not until the end of oct for ford to look at it several people have this problem too what can i do why hasn't part be recalled

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the back over prevention camera was malfunctioning. the contact stated that the camera was displaying an upside-down image. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the back-over prevention camera had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 126,000.

The driver side windshield bar is slowly detaching. the plastic frame between the door and windshield. also the rubber is coming off. at some point this will completely detach possibly while in movement and could cause a severe wreck if on highway. i've notice this defect on many ford explorers. this safety issue needs immediate attention before an accident occurs due to ford's improper engineering. even though this is a 2014 i've only put 48,000 miles on the vehicle.

Electric power steering failure, cannot drive vehicle steering is hard and stuck. power steering failure light light on dashboard.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 40 mph and making a right turn, the steering wheel seemed to seize. the contact stated that the steering wheel was difficult to turn. the contact stated no warning light was illuminated. the contact drove the vehicle to a dealer where it was diagnosed and determined that the rack and pinion and electric power steering assist needed to be replaced. the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 138,000.

Loss of steering going down the road. just like previous models of the explorer. wheel locks up and steering is almost impossible.

The contact owns a 2014 ford explorer. the contact stated that the second-row passenger’s side inflatable seat belt and air bag warning lights were illuminated. the vehicle was taken to the dealer where it was diagnosed that the wiring harness needed to be repositioned. the vehicle was repaired however, the failure recurred. the contact stated that the second-row driver’s and passenger’s side inflatable seat belt and air bag warning lights were illuminated. the vehicle was taken back to the dealer where it was diagnosed that the second-row seat belt connector failed and produced codes: b141b, b140d, b141c. the contact was informed that the second-row seat belt wiring harness needed to be replaced. the vehicle was not repaired. the contact referenced customer satisfaction program: 21b11. the manufacturer was notified of the failure and the contact was provided a case number and advised to contact the nhtsa hotline. the failure mileage was approximately 157,000.

The contact owns a 2014 ford explorer. the contact stated while driving 35 mph, the accelerator pedal was depressed, and the vehicle hesitated. the contact stated that the failure had been reoccurring for approximately six months. the vehicle was taken to an independent mechanic who was unable to duplicate the failure. there was no warning light illuminated and the mechanic was unable to retrieve a fault code. the vehicle was then taken to the dealer. the dealer was unable to determine the cause of the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to report the failure to the nhtsa hotline. the manufacturer informed the contact that the warranty on the vehicle had expired. the failure mileage was approximately 88,000. the vin was unavailable.

On the freeway, the windshield rubber trim came loose from its cover started flapping on the window and top of car and then torn off by wind shear. it flew in the air behind the car and could cause the vehicles behind us to swerve or it could actually hit one of the others cars. our car was recently inspected. this had no warning.

See attached document from complainant

I own a 2014 ford explorer. when driving home on november 4th the engine coolant light came on and there was white smoke coming from under the hood and the coolant was leaking under the vehicle. i had the vehicle towed to my local mechanic who said that the water pump needs to be replaced. he does not do this type of work so i'm unsure if there is additional damage since he stopped his inspection there. i have to have it towed to another place. i'm seeing this same issue with many vehicles with the same make/model and felt it should be reported. i did contact ford and made a complaint.

1.failed electric power assist system 2.safety risk wild backing up from parking slot at lowel's 3.problem confirm at truck city ford service department technician 4.failed components inspected and confirmed at actual road test by ford service technician 5.warning lite message on dash at time of failure only, no advance warning notification truck city ford :512-312-0800 15301 south ih35 buda, tx 78610

While driving about 55 mph, the left side windshield trim flew off the windshield. thankfully no one was close behind that could have been hit by the trim. no warning, no indication that it was loose.

The contact owns a 2014 ford explorer. the contact stated while driving at approximately 35 mph, the vehicle was vibrating with an abnormal rattling sound coming from the front and the rear of the vehicle. the contact stated no warning light was illuminated. the contact stated that the vibration and rattling were a constant failure and happened at various speeds. additionally, the contact stated that when he stopped at a traffic light, the vehicle was making a grinding sound while depressing the accelerator pedal. the manufacturer was not informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 20v692000 (power train). the failure mileage was approximately 110,000.

I was going to leave my work parking lot. after i started the car, a warning light came on stating power assist failure and i was in drive and tried to steer to the right ending up in space in front of mine, barely across the parking line with my front wheels. i thought by pressing the "ok" that it would make the car steer and it wouldn't. with my blue tooth, i called my husband stating he'd have to pick me up as i couldn't steer and i asked him to get on the computer to find out what was wrong. as he told me the complaints of other 2014 ford explorers and the recalls for 2011 to 2013, 2015, and 2016, and as he was talking, i turned off the car and turned it back on and it drove. my husband said it happened to my son 2 weeks prior. i drove it straight to the ford dealer, while my husband told me that it could happen while driving. the rack and pinion and the pscm power steering modules have been the problem from other fords. the ford report for mine says: a customer states multiple warnings came up on dash and power steering became inop. please advise. 99 verified concern. performed self test. u3000. pinpoint to internal failure of electronic rack and pinion. replaced retest ok 902c 1 e5bz*3504*am gear asy-steering, 99 perform 4 wheel alignment 902 c for $2924.90. it scared me that i drove this unknowingly i could have had a bad accident

See attached document for complaint

I was driving down the interstate and the piece on the side where it covers the windshield blows off, the passenger side now tries to. when it happened i rolled the window down and held onto it until we could pull over.

The camera doesn’t work and if it does it shows the picture reversed. it has the right side of the vehicle on the left side of the camera. checked for updates but there aren’t any. it started working correctly just last week, but then it goes back to saying call dealership or reversed.

Apim unit and plastic body components 2014 explorer, sync2 v3.10 symptoms: malfunction of power window controls, radio controls, rear camera and vent controls. the apim also controls many other safety functions, such as safety lanes, park assist, backup guides, gps, cruise control, trailer/tow information, and other warnings/features. it is notable that ford has issued recalls for the apim due to safety issues in different year explorer, as well as f150, f250, f350, escape, expedition, fusion and lincoln models navigator and mk2 models, to name a few. this has been reported once, i spoke with a ford representative and he setup an appointment at the dealership that was to setup an appoint for diagnosis before they setup a repair/replacement appointment. an appointment to setup an appointment to setup a diagnosis appointment to setup a repair appointment. seriously, what is up with that? finally, plastic window components had to be replaced. ford issued a recall on these items but it was after we had the repairs completed. they refused reimbursement.

Hello, yes my vehicle is available upon inspection request. bell ford(recall performed) and another shop has inspected the vehicle for the power steering issue. *i had a toe link recall completed at bell ford in may, 2022. since then my vehicle has not been driving as smoothly. please add this recall back to my vehicle. *the radio/ climate control screen updates and sometimes just goes black when i start the vehicle. sometimes can take up to 5 mins to turn back on. please add this to the recall list for my vehicle. *forward collision warning never worked. ***the power steering went out while myself and my daughter were driving on a busy state highway. i was not going over 60 mph per speed limit. 3 alarms went off while driving. my suv instantly became very hard to handle. there is no power steering. i went to an auto shop and they told me it was electrical, they couldn’t fix it and gave me a print out of the diagnosis. i’ve researched the problem and see this is a common issue and usually happens where it’s not safe to just stop as the vehicle suggests. i have pictures was trying to add but it won’t let me select that option. please add this to the recall list for my vehicle.

The contact owns a 2014 ford explorer. the contact stated that while driving at 20–30 mph, the steering wheel became difficult to turn and became inoperable. there were no warning lights illuminated. the vehicle was taken to the local dealer, where it was diagnosed that the power steering control module needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline. the contact stated that the failure was related to nhtsa campaign number: 14v286000 (steering). the failure mileage was approximately 90,000.

The window trim and weatherstripping has detached from the vehicle while driving highway speed. pieces were detaching more as i drove. causing vehicles to maneuver in ways of car not being damaged

Started the car up and all lights and warning lights were going off when i put the car in drive. shut the car off waited and the same thing occurred. on the 3rd crank the car stated as normal

Air bag light stay on

My car keeps running out of coolant yet i’m leaving no puddles anywhere

A pillar trim flew off right side of windshield on 12/8/2023 and recently seen newly issued recall.

The contact owns a 2014 ford explorer. the contact stated while driving 5 mph, the air bag warning light illuminated. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the sensor located in the steering rack was inoperable and needed to be replaced. the vehicle was not repaired due to cost. the manufacturer was made aware of the failure but offered no assistance. the approximate failure mileage was 126,000.

My rearview camera goes in and out sometimes it works sometimes it doesn’t. have to use my side view to back up . this is definitely dangerous. don’t know what is wrong with it, it will beep when you get to close but no picture.

The contact owns a 2014 ford explorer. the contact stated while driving 35 mph, the "loss of power steering - pullover safely" message was displayed. the contact became aware that the electronic power steering was not functioning properly. the traction control warning light was illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 14v286000 (steering) but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 154,000.

While driving on the highway, the trim piece that contours the front of the hood of the vehicle, broke off in two pieces and went flying into the air and nearly caused an accident.

Car was sitting idle when a fan inside the engine compartment starting being very loud. sound went away when car started moving. noticed coolant was empty. filled with coolant and made a 5 mile trip. checked again and coolant was empty again.

My trim for my front windshield flew off while driving.

The contact owns a 2014 ford explorer. the contact stated while his wife was driving 60 mph, the power steering intermittently became inoperable and, after five minutes, returned to normal operation. the vehicle veered across the lanes of traffic. the failure occurred on several occasions. the vehicle was taken to the local dealer on three separate occasions, but the dealer was unable to duplicate the failure. the dealer reset the codes. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 91,000.

Fumes are leaking into the cabin of the car. possibly issues with an exhaust leak that is causing nausea and headaches when driving vehicle.

Backup camera works intermittently

Steering has become stiff and not responsive, feels like it catches and then frees up. there are no waring lights or trouble codes to the issue.

Power steering has gone out with power steering system failure, advance track failure alerts appearing upon cranking vehicle. steering wheel locked up. this is an issue with the 2011-2013 and 2015-2017 and covered under warranty but not the 2014. how can it be an issue, not be an issue for a year, and then be an issue again?

My steering wheel is like using manual steering, it is very hard to turn it seems to get stuck in certain positions, easier in another spot when turning, then gets stuck again. it is very hard to turn, no lights on the dashboard, no error codes. this is a huge safety concern if i am driving and can no longer steer my vehicle safely. i see so many other complaining about this problem with 2014, why is there no recall? this is putting people at risk or crashing which could cause fatality! secondly, my back seat belt doesn't work it will not latch any more, and i have seen so many complaints about that as well, but again ford will not recall it. so i have a seat in my vehicle that cannot be used by anyone as it is a safety concern if there was an accident.

Both middle seat, air bag seat belts stopped working. the buckle will not click to lock on either seat belt. the dashboard shows an airbag light that just stays on. the car has not been hit or been in any accident at all. i understand there is a recall or soon to be a recall on other ford explorer 2014 vehicles, where the wiring is faulty for these air bag seat belts. the dealer said mine is not included. it is a safety failure.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 55 mph, the power steering warning light illuminated. the contact stated that the steering wheel was significantly difficult to steer, causing him to use excessive force to steer the vehicle. the contact pulled to the side of the highway. the contact stated that he turned off and restarted the vehicle; however, the failure persisted. the vehicle was driven to the local dealer, where it was diagnosed that the electric power steering had failed. the contact stated that the dealer cleared the dtc codes; however, the failure recurred. the vehicle was taken to an independent mechanic, where it was diagnosed. the mechanic determined that the rack and pinion and the steering gear needed to be replaced. the vehicle was repaired; however, the failure persisted. the vehicle had not been repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 135,000.

Control arm on ford 2014 explorer are prone to failure, causing vehicle to lose steering. control arms rub excessively against brake components, also causing failure to both brakes, abs, and sensors related to wheel speed. failure is due to the manufacture. strong action is need to prevent further road accidents if not addressed.

The contact owns a 2014 ford explorer. the contact stated while driving 55 mph during a rainstorm, the vehicle began to sway left to right independently; the contact decelerated to maintain control of the vehicle. the traction control warning light was illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 145,000.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while the vehicle was parked, the contact noticed that the front windshield trim had detached. the contact stated that the full windshield trim had detached. in addition, the detached trim was currently being held in place by duct tape. the dealer was made aware of the failure but confirmed that parts were not yet available. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

My 2014 explorer has developed corrosion on all 4 aluminum wheels causing air loss along the tire bead while driving. underinflated tires generate heat, tire distortion and catastrophic failure. i had one wheel "repaired" at tom's ford in february 2023 at a cost of 187.95. please see attached and note ford themselves refer to the rim as rusted. aluminum wheels should not rust nor corrode. it is my position ford used dissimilar metals for coating the wheels to enhance appearance and in the process has created a dangerous situation of leaking tires.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that whenever it rained, rainwater leaked into the interior of the vehicle. the water had been leaking onto the dashboard and onto the center console. the contact stated that the carpet in the front of the vehicle was damaged due to the water leak. in addition, the front passenger's side-view mirror had an electrical shortage. the contact stated that the light independently turned on and remain on for a while before independently turning off. the vehicle was taken to the dealer and the dealer cleaned the seal around the sunroof, however the failure reoccurred. the contact stated that wind could be heard coming through the windshield area. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

Steering became jumpy and hard to steer intermittent. stabilitrak light on and then lost power steering light on. thank goodness i stopped when i did because now steering wheel is locked and only goes forward and backwards. this could have been extremely dangerous traveling on the toll road!

The contact owns a 2014 ford explorer. the contact stated while driving or pulling off from a stop sign, the vehicle jerked and there was smoke coming from the front of the vehicle. no warning lights were illuminated. the contact took the vehicle to a local mechanic who performed a diagnostic test and stated that the passenger’s side axle seal of the transfer case was leaking and recommended that the transfer case be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 86,000.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while driving at an undisclosed speed, the front windshield trim detached and flew off the vehicle. the dealer was made aware of the failure but confirmed that parts were not yet available. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

Recall 24v031 a-pillar appliqué on both drivers and passenger side front have ripped off the vehicle during highway driving

The electronic power steering is failing. vehicle steering wheel is tight. steering wheel hard to turn. i know 775k explorers had a recall for this issue but no recall was issued for my vehicle. checked steering knuckle and sensors, everything seems to be in working order bit steering is still tight.

My steering wheel is like using manual steering, it is very hard to turn it seems to get stuck in certain positions, easier in another spot when turning, then gets stuck again. it is very hard to turn, no lights on the dashboard, no error codes. this is a huge safety concern if i am driving and can no longer steer my vehicle safely. i see so many other complaining about this problem with 2014, why is there no recall? this is putting people at risk or crashing which could cause fatality!

The contact owns a 2014 ford explorer. the contact stated while driving 30 mph, the "loss of steering please stop safely," message and several other unknown messages were displayed on the instrument panel. the steering wheel seized; however, the contact was able to pull off to the shoulder of the roadway. the vehicle was towed to the home of a relative where a code reader discovered a defect with the rack and pinion. the dealer and the manufacturer were notified of the failure, and both informed the contact that there were no recalls on the vehicle associated with the failure. the vehicle was not repaired. the failure mileage was approximately 207,000.

The contact owns a 2014 ford explorer. the contact stated while starting the vehicle, the steering wheel seized. a message indicating a power steering failure was displayed. the vehicle was towed to the residence of the contact's parents. the vehicle was then towed to an independent mechanic, where it was diagnosed that the power steering control module (pscm) had failed and needed to be replaced. the dealer was notified of the failure and informed the contact that the vehicle was not covered under nhtsa campaign number: 14v286000 (steering). the vehicle was not repaired. the manufacturer was notified of the failure and a case was opened. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 128,000.

The contact owns a 2014 ford explorer. the contact stated the vehicle was registered from the chicago plant and the vehicle resided in northern nevada, 30 minutes from lake tahoe. the contact stated the vehicle was susceptible to corrosion due to the weather in northern nevada. these vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. the contact notified the dealer who referred the contact to the manufacturer. the contact referenced ford customer satisfaction program: [xxx] (rear toe link replacement) and nhtsa campaign number: [xxx] (suspension) as a possible solution however, the vin was not included in the recall. the manufacturer was notified of the issue and referred the contact to nhtsa hotline. the contact had not experienced a failure. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact stated that while driving at approximately 60 mph, there was an abnormal sound like a rock had struck the windshield on the driver’s side. the contact stopped the vehicle and observed that the trim on the driver's side pillar next to the windshield was loosened and was striking the pillar. the contact took the vehicle to a glass shop and the trim panel was reattached. the contact stated that the passenger’s side trim panel was loosened and that the driver's side panel was loosened again. the manufacturer was not made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

Water is leaking from front of engine and into oil from water pump being told it will cost 1600 to over 2000 dollars to fix

Steering went out while driving. mechanic said it’s the rack and pinion. he said it’s common and was recalled in other year explorers but not 2014. he said it could be the same part that was recalled but it was used in the 2014 instead of other years that were recalled.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the steering assist warning light illuminated. the steering column seized. the vehicle was towed to the dealer where it was diagnosed with a rack and pinion failure. the contact was informed that the rack and pinion needed to be replaced. the vehicle was repaired. the failure reoccurred two weeks later. the vehicle was scheduled to be towed back to the dealer in several days. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and advised the contact to report the failure to the nhtsa hotline. the failure mileage was approximately 108,000.

The steering assist system or power steering component stopped working causing unsteerable vehicle. this was part of the ford recall [xxx]. we purchased this explorer used from colvin ford in mcminneville, oregon when the recall was still open and the dealer never notified us of the recall nor did they fix it. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the rubber trim on the front windshield had started detaching from the vehicle. the dealer was contacted. the manufacturer was made aware of the issue. the failure mileage was 88,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated that while stopped at a traffic signal, the signal changed, and the accelerator pedal was depressed; however, the vehicle moved forward but failed to accelerate as intended. the contact stated no warning light was illuminated. the contact stated that the vehicle failed to exceed 10 mph. the contact pulled over and turned off the vehicle and was able to drive back to the residence. the contact stated that the vehicle failed to exceed 15 mph. the contact stated that prior to the failure he observed that when the vehicle was shifted into park(p), a warning illuminated that read "not in park" several times. the contact had not taken the vehicle to a local dealer or independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 20v692000 (power train). the failure mileage was approximately 90,000.

The contact owns a 2014 ford explorer. the contact stated that while driving at 65 mph, another vehicle driving at a high rate of speed abruptly merged into his lane and collided with the contact on the front passenger side of the vehicle, sending the vehicle careening to the shoulder of the roadway and coming to a complete stop after colliding with a guard rail. the air bags did not deploy. no warning lights were illuminated. the vehicle was towed to a tow yard but later towed to a body shop for repair. the vehicle was not taken to the dealer or an independent mechanic for diagnosis. a police report was filed, and injuries were reported. all occupants were transported to an area hospital by ems for treatment. the contact was treated for non-descript injuries to his back and neck; the front passenger was treated for non-descript injuries to his back and neck as well as nerve damage; and the rear passenger was treated for non-descript injuries to his head and neck. both passengers later required extensive rehabilitation as a result of the injuries they sustained during the accident. the manufacturer was notified of the failure, and a case was opened. the failure mileage was 160,000.

The contact owns a 2014 ford explorer. the contact stated that the windshield frame dislodged, and the contact was able to perform a self-repair with sealant. the vehicle was taken to the dealer to inquire of a recall. the dealer did not find a recall associated with the vin related to the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 97,000.

The contact owns a 2014 ford explorer. the contact stated that after refueling and had placed the vehicle in park (p) and had turned the vehicle off. the contact stated that she was at the rear of the vehicle on the passenger side by the gasoline port, she had inserted the fueling nozzle into the gas filler tube when the vehicle began to roll backward. the contact stated she pulled the fuel nozzle out of the port and then attempted to enter the vehicle through the front passenger door but was unable to get into the vehicle. the contact said that the vehicle rolled backward down the inclined gas station driveway rolled into the roadway and stopped. the contact stated that she was shaken and was not sure if the front passenger door had struck her. the contact stated that she felt pain on her right side from the right side of her face to her hip, but she had not received medical attention. the contact was asked if she had set the parking brake and she reported that she had not. the vehicle had not been taken to a dealer or independent mechanic. the vehicle was not diagnosed and was not repaired. the manufacturer was not informed. the failure mileage was approximately 111,000.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to an independent mechanic, who diagnosed failures with the camshaft position sensor and the abs. the vehicle was not repaired. later, the contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the engine was overheating. after a visual inspection of the engine compartment, the contact observed that the coolant level was abnormally low. the vehicle was taken back to an independent mechanic, who determined that coolant was leaking into the engine, resulting in damages to the engine, and advised the contact to take the vehicle to the dealer. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 151,000.

The contact owns a 2014 ford explorer. the contact stated that while driving at an undisclosed speed, the driver monitoring camera system was inoperable. the contact stated that the driver monitoring camera system did not display, and the sensor was inoperable. in addition, the camera sensor warning light was illuminated. the vehicle was taken to the dealer where it was diagnosed with a failed driver camera monitoring system and that the driver camera monitoring system needed to be replaced. the contact was informed that the camera system was on backorder. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 155,000.

The contact owns a 2014 ford explorer. the contact stated that while reversing, the back over protection camera failed to operate as needed. the contact stated that while driving forward, the back over prevention camera image remained on the screen. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 124,024.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated while driving approximately 70 mph, the a-pillar applique trim detached from the vehicle, striking another vehicle nearby. no injuries were reported. the dealer was made aware of the issue and confirmed that parts were not yet available. the vehicle was not repaired. the manufacturer was made aware of the issue. the failure mileage was unknown. vin tool confirms parts not available.

Fred beans ford of mechanicsburg serviced this vehicle 2 times in the last 3 years, and did not perform the mandatory recall's needed on the vehicle. they also did the same on my other vehicle. i am reporting them for this because they're going to get someone killed some day by not fixing recalls when they have the cars in their shop.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was not made aware of the issue. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated while driving 65 mph, the a-pillar applique trim detached. the dealer was made aware of the failure but confirmed that parts were not yet available. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 61,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated that while driving at approximately 35 mph, the passenger's side windshield wiper detached from the vehicle. the contact was able to pull the vehicle to the side of the road. the vehicle was not repaired. the dealer was not made aware of the failure. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Back up camera malfunctions randomly,shuts off while backing up or doesn't function at all.

I was driving down the interstate when my driver side exterior a-pillar applique trim clip attachment broke off in two pieces at around 75-80 mph nearly missing the car behind me, with both pieces. the clip that holds it looks to be broken at one of the anchor points,and the adhesive that also hold it on seems to have lost it's tackiness.

The contact owned a 2014 ford explorer. the contact stated that while driving at 20 mph, the driver of the vehicle ahead abruptly braked; as a result, the contact collided with the rear of the vehicle ahead. the air bags did deploy; however, the contact stated that the driver's side air bag failed to fully deploy, only inflating to the size of a volleyball, and the front passenger side air bag caused the glove box panel to detach and become a projectile that resulted in injury to the passenger. no warning lights were illuminated. the vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. a police report was filed, and injuries were reported. the contact transported herself and her husband to an area hospital, where her husband was treated for various cuts and bruises to his legs. the manufacturer was not notified of the failure. the failure mileage was unknown.

N/a

The contact owns a 2014 ford explorer. the contact stated that while driving out of the driveway, the steering wheel became extremely stiff. additionally, the power steering sensor fault message was displayed. the contact associated the failure with nhtsa campaign number: 14v286000 (steering). the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 200,000.

The contact owns a 2014 ford explorer. the contact stated that fluid was leaking into the a-pillars and onto the floorboard. there were no warning lights illuminated. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the contact stated that the failure was related to nhtsa campaign number: 24v031000 (structure). the failure mileage was approximately 152,736.

The contact owns a 2014 ford explorer. the contact stated while driving 40 mph, the electronic power steering was not functioning properly, after which the vehicle started to pull to the left. no warning lights were illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the steering rack and pinion. the vehicle was repaired, but the failure reoccurred. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 121,000.

The contact owns a 2014 ford explorer. the contact stated that the sunroof motor had failed due to water intrusion. the vehicle was taken to an independent mechanic, where the sunroof motor was replaced. additionally, the contact stated that after parking the vehicle in the independent mechanic parking lot on another occasion, he noticed a steal band underneath the rubber of the rear tires. the mechanic informed the contact that the suspension had failed, which was damaging the rear tires. the vehicle was being diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 97,745.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 45 mph, the "service steering assist" and the traction stability warning lights illuminated. the contact stated that the vehicle lost power steering functionality. the contact pulled over to the side of the roadway with difficulty and turned off and restarted the vehicle; however, the vehicle failed to regain power steering functionality. the contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the steering gears needed to be replaced. the vehicle was not repaired. the contact stated that the failure was recurring. the manufacturer was informed of the failure. the failure mileage was approximately 117,000.

I finally was able to get an appointment for my toe links. i also recall getting the run around on a seat belt notification for issues with the second row from the dealership when i originally called. since the vehicle was going to be in the dealer i brought back up the seat belt notification. both the dealership and ford customer service claim there is no such recall or customer satisfaction program. i cannot believe a critical safety product they have no record of or that such a safety program would expire. help!

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated while driving 75-80 mph, the driver's side a-pillar trim detached. the dealer was made aware of the failure but confirmed that parts were not yet available. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 188,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact's husband stated that while driving 65 mph, the steering wheel began to stick intermittently with the "service steering now" message displayed on the instrument panel. due to the steering wheel failure, the contact's husband used excessive force to steer the vehicle home. upon restart of the vehicle, the steering wheel seized in place and then failed to move regardless of the excessive force used. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle for the steering. the failure mileage was approximately 160,000.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while driving at an undisclosed speed, the a-pillar applique trim detached. the dealer was made aware of the failure but confirmed that parts were not yet available. the vehicle was not repaired. the manufacturer was made aware of the failure and advised contact to reach out to the nhtsa hotline for assistance. the failure mileage was approximately 179,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving 60 mph, the exterior a-pillar trim detached from the vehicle and flew off. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 12,000. vin tool confirms parts not available.

My 2014 ford explorer has developed a serious problem where the power steering intermittently stops working. i'm now afraid to drive this vehicle since it is almost impossible to steer this suv without power steering. what happens if the power steering cuts out while i'm driving at 60 or 70 mph in dense traffic? i understand other drivers have reported the same problem. this is a very serious condition and should warrant an immediate recall, investigation, and repair by ford and the ntsb.

The contact owns a 2014 ford explorer. the contact received notifications of nhtsa campaign number: 24v031000 (structure). the contact stated while driving at approximately 65 mph, the a-pillar trim detached. the contact was able to retrieve the a-pillar trim. the local dealer was contacted but the vehicle was repaired due to the cost. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 92,000.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure) however, the part to do the recall repair was not yet available. the contact stated that the windshield exterior a-pillars and b-pillars trims had detached, causing water to leak inside the vehicle during the rain. the local dealer was contacted and informed the contact that the parts would be available at the end of 2024. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 140,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving 75 mph, the exterior a-pillar trim detached from both sides and flew off the vehicle. an unknown local dealer was contacted and confirmed that parts were not yet available. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the manufacturer was not made aware of the failure. the failure mileage was 82,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure) however, the part to do the recall repair was not yet available. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Driver side seatbelt is malfunctioning and will not buckle properly unless you press the red release button to get it to buckle you in. if you don't press the red button the buckle will not engage and you will not be able to buckle up. the back passenger seat belt buckles were doing the same thing and we're unusable.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while driving at an undisclosed speed, the front windshield trim detached and flew off. in addition, the contact stated that the front windshield was raised above the seal. the dealer was made aware of the failure but confirmed that parts were not yet available. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving 25 mph in a parking lot, the vehicle lost power steering functionality. an unknown warning light was illuminated, and the wheel drive indicator light was turned off. the contact was able to pull into the parking space. the vehicle was towed to pep boys, where it was diagnosed that the rack and pinion had failed and needed to be replaced. the part was purchased from the ford dealer and the vehicle was repaired; however, the failure recurred while driving 6 months later. the vehicle was towed to pep boys, where the rack and pinion was replaced; however, the failure persisted. the contact was able to drive to the residence using added force. the dealer was notified of the failure. the vehicle was not repaired. the manufacturer was notified of the failure and a case was opened. the failure mileage was approximately 40,000.

The contact owns a 2014 ford explorer. the contact stated while approaching a stop light, the vehicle started to lose motive power and stalled. there was no warning light illuminated. the vehicle was able to be restarted, and the vehicle was towed to the residence. the dealer was not contacted; however, the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 105,000.

Safty recall notice 24s02 / nhtsa recall 24v031 received on february 2024 exterior a-pillar applique trim becoming detached from the windshield, i took the car to the dealer assigned for the repair, they don have the replacement parts, is been a long time now and the windshield is becoming to be a safety hazard, what do you recommend me to do to solve this issue, thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure). the contact stated that while retrieving the vehicle from the valet, she observed the front passenger exterior a-pillar trim missing. the vehicle was taken to a dealer where it was diagnosed that the columnar trim needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 199,000.

Back up camera failing to load image. image is reversed when backing up, so objects coming from the left are showing up on the right side of the screen and vise versa. backup guiding lines are no longer visible and screen has a fish bowl effect.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The backup camera does not work. sometimes a reversed the image which is highly dangerous. this has happened to a number of people i know who have the same car. it says see dealership on the screen.

The contact owns a 2014 ford explorer. the contact stated while the vehicle was idle, the contact noticed smoke coming out from underneath the passenger's side of the hood. the contact stated upon exiting and inspecting the vehicle, she noticed burning plastic falling from underneath the passenger's side of the vehicle onto the ground, and there was fire. the contact poured water underneath the vehicle and opened the hood and poured water at the fire location. the contact was able to extinguish the fire. there were no injuries sustained. no police report or fire department report was filed. the contact added water to the coolant reservoir and drove to the residence. the vehicle was taken to two independent mechanics, where it was diagnosed that the a/c fan had caught on fire due to a stuck clutch bearing. the mechanics informed the contact that the radiator was damaged and was leaking due to the fire. the vehicle was not repaired. the dealer was notified of the failure. the manufacturer was not notified of the failure. the failure mileage was approximately 120,000.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while driving at an undisclosed speed, the driver's side front windshield trim had detached. the dealer was made aware of the failure but confirmed that parts were not yet available. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 147,500. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated that upon taking the vehicle to the dealer for service, he was made aware that the lug nuts were deformed and were unable to be removed without permanently damaging the lug nuts. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was unknown.

The contact owns a 2014 ford explorer. the contact stated while the contact's daughter was driving at an undisclosed speed, the vehicle lost power steering functionality. the contact stated that the steering was difficult to turn. the vehicle was taken to an independent mechanic where it was diagnosed with rack and pinion failure. the contact was informed that the rack and pinion needed to be replaced. the vehicle was not repaired. the contact was informed of an unknown recall; however, the vin was not associated with the recall. the vehicle was taken to the dealer where it was diagnosed with front strut assemblies failure. the contact was informed that the front strut assemblies needed to be replaced. the vehicle was not repaired. the vehicle was taken to an independent mechanic where it was diagnosed with a failed rack and pinon. the contact was informed that the rack and pinion needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 71,500.

The contact owns a 2014 ford explorer. the contact stated while driving at approximately 50 mph, the steering wheel seized, and the contact used excessive force to steer the vehicle. the contact stated that the "steering assist fault - service required" and "service advancetrac" messages were displayed on the instrument panel. despite the failure, the contact was able to drive the vehicle to the residence at slow speeds with the hazard lights flashing. upon investigation, the contact discovered that the steering failure was a common failure with similar vehicles. the manufacturer was notified of the failure and the contact was informed that there were no recalls or extended warranty on the vehicle related to the power steering. the vehicle was not repaired. the failure mileage was approximately 200,000.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the low tire pressure warning light illuminated. the contact also stated that when she inspected the vehicle, she became aware that the steel belts were hanging from the interior of the rear tires. the contact took the vehicle to an independent mechanic where it was diagnosed as a failure with the rear alignment. the contact was informed that the rear toe link needed to be replaced. the vehicle was not repaired. the dealer was contacted; however, the vehicle was not repaired. the manufacturer was made of the failure and the contact was referred to nhsta hotline for assistance. the failure mileage approximately was 120,000.

The contact owns a 2014 ford explorer. the contact stated while driving 30 mph, the vehicle jerked abnormally. there were no warning lights illuminated. the vehicle was taken to an independent mechanic, who determined that the torque convertor was starting to fail. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline to report the failure. the failure mileage was approximately 130,000.

The contact owns a 2014 ford explorer the contact received notification of nhtsa campaign number: 24v031000 (structure) however, the part to do the recall repair was not yet available. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving 50 mph, the passenger’s side a-pillar trim detached and fell onto the road. the contact stated that the passenger’s side a-pillar trim had struck another vehicle driving behind, but there was no property damage reported. the contact received notification of nhtsa campaign number: 24v031000 (structure) however, the part to do the recall repair was not yet available. the local dealer was contacted, but the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 70,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving at slow speeds, the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. the vehicle returned to normal functionality, but the failure became a regular occurrence. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 14v286000 (steering), but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 102,000.

While driving on the highway, it was noted that the steering had started to feel a bit different, sluggish. we were able to pull off the highway, where complete loss of electrical assist on the power steering occurred. warnings for loss of steering, traction control, and the 4wd system were displayed. checked all fuses for the electric assist system, no problems noted. being less than 15mi from home, i struggled to maintain the vehicle in the lane, but made it home. a call to my local ford service center, and they tell me that there is no recall. had this failure occurred at highway speeds it would have been catastrophic.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 70 mph, the a-pillar trim started detaching from the vehicle. the contact stated that parts of the trim had already detached and fallen off the vehicle. the contact received notification of nhtsa campaign number: 24v031000 (structure) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was approximately 50,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving 70 mph, the driver's side front key less entry keypad detached. there were no warning lights illuminated. the vehicle was taken to the local dealer where it was diagnosed that the keyless entry pad needed to be replaced. the vehicle was repaired. the manufacturer was not contacted. the failure mileage was approximately 136,146.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 35 mph and turning the steering wheel to remain in the lane, the felt that the steering wheel had seized, and the contact was unable to turn in either direction. the contact stated that there was no warning light illuminated. the contact stopped the vehicle and had the vehicle towed to an independent mechanic. the mechanic diagnosed the vehicle and determined that the rack and pinion and steering gears needed to be replaced. the mechanic informed the contact that the steering gear teeth were fractured. the mechanic related the failure to nhtsa campaign number: 14v286000 (steering). the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 62,000.

My steering is making a scretching noise when i try to turn it either way. with it being hard to turn i'm afraid for my safety with driving it and i dont have another vehicle to drive. yes, i have a quote from a repair shop that my steering rack is going out i didn't notice a warning light as of yet.- this happened about a week ago i have found several complaints about the 2014 ford explorer steering issues so i feel for safety purposes that this should have a recall.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 50 mph, the "service power steering" warning light illuminated. the contact attempted to make a steering adjustment to stay in the lane and became aware that the steering wheel had seized. the contact was unable to turn the steering wheel to the left or to the right. the contact stopped and turned off and restarted the vehicle however, the power steering functionality had not returned. the contact had the vehicle towed back to the residence. the vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. the contact researched online and related the failure to nhtsa campaign number: 14v286000 (steering). the manufacturer was informed of the failure. the failure mileage was approximately 120,000.

Lost of power steering while driving and abs not engaging only flashing lights when getting close to object in front of you at higher speeds. car inspection at oil change shows seized u joint for steering shaft

Hi there! we received a letter in the mail about a recall on our exterior a-pillar trim which did fall off on its own and ripped of the seal that was on it by my windshield we never received a call from the dealership so they can replace this for us and because it fell off everyday that it has rain water has been getting into my car to the point that i have puddles on the floor of the vehicle water got into my dashboard and blew out my a/c motor and blew out my sunroof motor which it is wide open now we can’t close it.. i ride around in the suv with it being extremely hot my children are also in the car with us because it is our only means of transportation also the buttons on my radio are messed up due to water getting in… i’ve contacted carvana the place we bought it from about this and they said this is a ford issue because they were suppose to replace this a while back i don’t know what to do or who to contact we can’t really afford to fix it on our own.. i am scared that one day i drive it the airbags will just go off because water is going all through my dash when it rains! i don’t know what else to do!

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

My vehicle just stops and the terrain management system fault comes on no matter what speed i’m going. it’s been doing it off and on for three years now. the dealership can’t figure out why. i’m thinking after doing some research that it’s the throttle body.

The contact owns a 2014 ford explorer. the contact stated that while driving at approximately 55 mph the steering wheel seized. the vehicle was steered to the side of the road and restarted; however, the failure persisted. the vehicle was towed to the dealer where it was diagnosed and determined that the steering gear assembly needed to be replaced. the vehicle was not repaired. the failure mileage was 125,000.

The contact owns a 2014 ford explorer. the contact stated that while driving at an undisclosed speed, the exterior a-pillar trim detached and flew off the vehicle. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was approximately 180,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while reversing the vehicle, the rearview camera displayed a distorted image. the dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 85,000.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 65 mph, the a-pillar applique trim detached. the contact received notification of nhtsa campaign numbers: 24v031000 (structure) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure and confirmed that the part was not available. the failure mileage was 60,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Vehicle engine light came on. took car into mechanic and found out a code points to a problem with the timing chain/cam position sensor. prior to the engine light coming on car previously had (2) ransom issues that now after getting the diagnosis makes sense why the car was at times making a flutter sound when starting along with the engine randomly at times acting like to was going to stop running while driving the vehicle. i told ford and the mechanic about it previously but they both said as long as there's no alarms keep driving it. the vehicle still drives good, but i was advised not to drive it until repairs made. the repair is $4,000.00 and putting that kind of money into a vehicle that is currently valued at $8 to 10k with 136,000 based off my research is not prudent considering other things that will eventually need expensive repairs. i have taken good care of the vehicle along with keeping up on all services. discussed with a couple experienced ford mechanics and this repair is unfortunately very common. i bought the extended warranty when the car was new for your information. i hope ford can stand behind this mechanical failure that apparently is a know issue and accommodate me for my loss of equity in a vehicle that should not be having this kind of well known breakdown. 1. vehicle is available for inspection 2. safety at risk when engine loses power and almost stops running 3. yes, yesterday i was at the local ford dealership met there top "heavy end" mechanic who was very familiar with the problem along with (2) independent expert mechanics familiar with the diagnosis. 4. the manufacturer yesterday saw the vehicle, after talking to the head mechanic, based off the code and systems i decided it was not prudent to throw money away on getting an official diagnosis based off my comfort level from the discussions with the mechanics. 5. yes, the check engine light came on and i had the car promptly inspected by a mechanic.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. the steering assist warning light was illuminated. the vehicle was towed to the dealer, who diagnosed a failure with the electronic power steering gear. the contact was informed that the electronic power steering column needed to be replaced. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 14v286000 (steering), but the vin was not included. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was 60,000.

The contact owns a 2014 ford explorer. the contact stated that while driving at an undisclosed speed with his 12-year-old child in the vehicle, the steering wheel tightened up, and the vehicle drove straight and crashed into a sand barrier. the air bags deployed. the driver sustained injuries to his chest, head, and shoulder. there was no injury stated for the 12-year-old child who was also in the vehicle during the crash. medical attention was provided to the driver. a police report was filed but was not provided to the contact. the vehicle was towed to the police precinct. there were no warning lights illuminated. the contact stated that prior to the crash, the vehicle was parked and rolled back and struck another vehicle. the vehicle was repaired. the contact stated that the failure was related to nhtsa campaign number: 21v537000 (suspension). the contact called an unknown local dealer, but the vehicle was not diagnosed or repaired after the crash. the contact stated that the vehicle was totaled; however, the insurance provider had not yet rendered a decision on the vehicle. the manufacturer was not yet contacted. the failure mileage was approximately 100,000.

Steering fault warning message came up service now and stability control lights engaged both on and off, i lost control of my steering and it completely tightened up as i was driving. i was driving 60 miles per hour when this happened. depending on the severity of the failure, i was completely at risk with colliding with anything on the road. i brought it straight to the dealership where it has been sitting for a week since they are not able to drive it into the garage because the steering is locked up and the wheel will not move even though it will start and engage in drive. they need to actually tow it into the garage to complete diagnostics, i expect from other reports this is an expensive fix, but the risk to my life and others on the road is worth reporting. ford needs to include this steering fault on the 2014 explorers in a recall. there were no issues with the steering prior to this happening. ford knows about this issue, how many complaints and near misses is it going to take to fix this problem?

Absmodule part number db5z2c219b. part not available from supplier due to issue that has not been resolved. vehicle not driveable due to possible break failure could occur.

The affected part that is part of the current recall, the plastic pillar piece came flying off my car tonight on my way home from work while i was on the interstate. luckily there were no cars around me but it could have been a safety issue if there had been. i was unable to go retrieve the piece.

The contact owns a 2014 ford explorer. the contact stated that the security light was illuminated, and the battery was drained. the vehicle was taken to the local dealer, where it was diagnosed that the security panel needed to be replaced. the vehicle was repaired, but the failure recurred. while driving, the lights failed to turn on, and the horn was inoperable. the vehicle was taken back to the local dealer, where it was determined that the electrical system needed to be replaced. the vehicle was repaired. the contact stated that there was no longer a dinging sound when the doors were ajar. the interior lights were dim, and the horn was inoperable. the rubber trim was detaching. the moon roof failed to close. the vehicle was taken back to the local dealer, who determined that water had entered the vehicle through the sunroof and that the wires were wet. the dealer added plastic and glue to the sunroof. additionally, the vehicle failed to start. there was an abnormal clicking sound while attempting to start the vehicle. the vehicle was taken back to the local dealer, where it was diagnosed that the compressor needed to be replaced because the compressor was clogged. the manufacturer was contacted, who opened a case. the failure mileage was approximately 127,000.

See attached document for complaint

Cabin light does not turn off, it could drain car battery, thereby causing a loss of power and a accident... did not notice this untill car was brought to dealership,beiner.they pointed out.want alot to fix.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated while driving 60 mph, the driver's side windshield exterior a-pillar trim detached and flew off the vehicle. the local dealer was contacted. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 130,000. vin tool confirms parts not available.

The contact owned a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the steering rack failed to function as intended. the contact stated that the steering wheel was independently pulling to the left or the right. the vehicle was taken to the dealer where it was diagnosed with steering rack failure. the contact was informed that the steering rack needed to be replaced. the vehicle was repaired. the contact was informed of an unknown recall however, the vin was not included in the recall. the contact stated that the vehicle was involved in a crash that was not the owner’s fault, and the crash was not due to the failure. the vehicle was deemed a total loss. the manufacturer was made aware of the failure and two cases were filed. the failure mileage was unknown.

Power steering (steering assist) failure appeared during driving, steering suddenly was very hard and required a lot of force. after restarting the car, it initially worked, then failed again. upon further restarts the steering assist warning appeared right at starting the car, power steering was not working, just made it to the shop to get it repaired. this is exeactly the same problem as in the 2011-2013 ford explorer (nhtsa 14v286000, ford recall 14s06). ford needs to expand the recall to the 2014 model.

Have electric power steering and have had it fixed plus had the rod and piston fixed. still having issues after less than a year with steering becoming stiff. been told twice now the problem has been fixed with paying thousands for issue after issue and the steering still having issues.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the front driver's side and the front passenger's side windshield exterior a-pillar trims had detached. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while his wife was driving at an undisclosed speed, the electric power steering stopped functioning as intended. the traction control warning light was illuminated. the contact stated that the steering seized, and the vehicle was difficult to steer. in addition, the contact stated that the vehicle was jerking. the contact stated that the failure occurred while his minor children were seated in the rear seat of the vehicle. the vehicle was taken to the dealer where it was diagnosed with a failed power steering module. the contact was informed that the steering assembly needed to be replaced. the vehicle was not repaired. the contact was informed that the repair was not covered under recall. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was 84,700.

The contact owns a 2014 ford explorer. the contact stated while driving 10 mph, the steering wheel seized with the message “steering loss – stop safely” displayed. the contact was unable to turn the steering wheel. the contact stopped, turned off and restarted the vehicle; however, the steering wheel remained seized. the vehicle was towed to the contact's lot. the vehicle was not diagnosed or repaired by a dealer or an independent mechanic. the manufacturer was notified of the failure, and informed the contact that there was no recall on the vin related to the failure. the approximate failure mileage was 168,000.

The contact owns a 2014 ford explorer. the contact stated that while driving at 40 mph, the vehicle jerked abnormally, and the advancetrac, traction control, steering assist, and several other unknown warning lights illuminated. the contact stated that an unknown message was displayed. the vehicle was towed to the dealer, where it was determined that the rack and pinion needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the failure mileage was approximately 90,000.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the a-pillar trim on the passenger’s side windshield started to detach. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted, and the dealer stated that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the approximate failure mileage was 80,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, several unknown warning lights were illuminated. the vehicle was taken to an independent mechanic where it was diagnosed with electronic abs module failure. the contact was informed that the electronic abs module needed to be replaced. the vehicle was not repaired. the dealer was made aware of the failure. the contact was informed that the parts needed to complete the repair were on backorder and the contact was #90 on the waiting list. the manufacturer was made aware of the failure. the failure mileage was approximately 152,200.

The contact owns a 2014 ford explorer. the contact stated that the vehicle had lost power steering functionality with a message to “drive safely” displayed. the contact stated that while driving at approximately 65 mph, the steering wheel seized, and the vehicle became difficult to maneuver. the contact pulled over to the side of the road and inspected the vehicle but was unable to find the cause for the failure. the contact was able to drive the vehicle to the destination where the vehicle stalled. the vehicle was towed to the dealer but was not diagnosed. the vehicle was not repaired. the manufacturer was made aware of the failure, and it was confirmed the vin was not under recall. the manufacturer opened a case for the failure. the manufacturer had referred the contact to the nhtsa hotline to file a complaint. the failure mileage was 180,000. the vin was unavailable.

My airbag light on it just turned on this morning then started flashing

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the a-pillar trim on both sides of the windshield started to detach. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 110,000. vin tool confirms parts not available.

Steering noise. steering will randomly lock up or extremely difficult to gain control. my car is a 2014 ford explorer bought new. 2011-13 & 2015-16 have recalls for steering issues realted to same symptoms and safety risk. ford will not recall or procide cistomer care for this known safety risk for 2014 models.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the a-pillar trim on both sides of the windshield started to detach. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted, and the dealer stated that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 120,000. vin tool confirms parts not available.

While driving the ford explorer the electronic steering fails and can cause a crash.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated while driving approximately 70 mph, the passenger’s side a-pillar trim detached and flew off the vehicle. the contact was unable to retrieve the part. the contact stated that the driver's side a-pillar trim almost flew off the vehicle. the contact stated that the a-pillar trim was fractured by the slip stream and the upper section blew off the vehicle. the contact had taken the vehicle to a dealer and was informed that parts were not yet available. the failure mileage was approximately 212,000. vin tool confirms parts not available.

I was making a u turn and the power steering all but gave out on me. and a message came up on the dash saying “ steering assist fault service required. luckily i was going at a very slow speed and was close to home. this could be a major problem if on a freeway

The steering wheel failed out of nowhere and is now making a hub bearing grind sound the vehicle tells me “power steering assist fault”.

The whole power steering system has failed as it was being driven in a parking lot. it was at low speeds so no crash involved but was almost impossible to control or turn steering wheel. it said "power steering system needs serviced" but had been working fine when i parked it just a little while before.

My steering system needs to be replaced. while driving, my steering became very hard to control. my vehicle sways and i wrecked bc of it. ford said it’s the steering gear that needs to be replaced for $2600. my driver and lane keeping assist lights came on when this started happening. my car needs a new sensor because of the wreck as well. this has prevented me from attending to everyday activities such as work. i have lost so much money and will probably lose everything i have like my home because of this. ford needs to fix this now!

The contact owns a 2014 ford explorer. the contact stated while driving at approximately 35 mph, the vehicle made an abnormal sound and lost power steering functionality. no warning light was illuminated. the contact research and was made aware of nhtsa campaign number: 14v286000 (steering); however, the vin was not included. the vehicle was not drivable and was towed to an independent mechanic to be diagnostic tested. the contact was informed that the rack and pinion needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 160,000.

The contact owns a 2014 ford explorer. the contact stated that while driving at an undisclosed speed, the driver’s and passenger’s side a-pillar trim pieces detached. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 24v031000 (structure); the vin was included, but the parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 140,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 60 mph, the top half of the front driver-side a-pillar trim detached. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted, but the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 113,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving at approximately 35 mph and attempting to make a left turn, the power steering failed without warning. the contact depressed the brake pedal and turned the vehicle off. after waiting for a while, the contact restarted the vehicle and continued driving at slower speeds. the contact noticed that when the steering wheel was turned to the left or the right, the steering wheel seized and jerked the steering wheel and the vehicle moved in the direction as intended. the vehicle was taken to a body shop where the vehicle was inspected, and the contact was made aware that the vehicle had an electric power steering assist, not a hydraulic power steering fluid system. the contact was referred to the dealer for assistance. the dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and confirmed that the vin was not under recall. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 149,000.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact stated that the passenger’s side a-trim pillar had detached from the vehicle. the vehicle was not repaired. the failure mileage was 75,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated that the front passenger’s side door panel had started to detach from the body of the vehicle. the vehicle was taken to a dealer where the contact was informed that there were no recalls on the vin and the contact was provided an estimate for the repair. the vehicle was not repaired. the contact stated that while driving at highway speeds, there was an abnormal whining sound coming from the vehicle. there was no warning light illuminated. the vehicle was taken to the dealer where the contact was informed that the rear wheel bearing needed to be replaced. the dealer repaired the vehicle. the contact stated that the check engine warning light later was illuminated. the vehicle was taken back to the dealer where the contact was informed that the catalytic converter needed to be replaced. the manufacturer was notified of the failure and informed the contact that there were no recalls on the vin. the vehicle was not repaired. the failure mileage was approximately 100,000.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available.

My vehicle has been experiencing the "death wobble". i've done research online and i've seen other people complain about the issue as well as videos. whenever i drive my vehicle, i hear noises coming from the front end such as scraping and my steering wheel wobbles and it's excessive while on the freeway. i've gotten the wheel bearings replaced, tires rotated, replaced front passenger tire, breaks and rotors replaced. my axel and car were lifted in the air with no damages.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the driver’s side a-trim panel detached and flew off the front windshield. the dealer was made aware of the failure, and the contact was advised to use duct tape to hold the loosened trim down. the contact received notification of nhtsa campaign number: 24v0314000 (structure); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 150,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that the trim had started to detach, causing water to leak into the cabin of the vehicle. the dealer was contacted. the manufacturer was made aware of the issue. the failure mileage was unknown. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated that while driving approximately 20 mph and making a left turn, the vehicle suddenly lost power steering functionality. the traction control and the electronic stability control warning light were illuminated. the vehicle was towed to an independent mechanic, where the contact was informed that the failure might be related to the power steering control module(pscm); however, the vehicle was not diagnosed or repaired. no further information was provided. the manufacturer was made aware of the failure and a case was opened. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was 170,000.

The contact owns a 2014 ford explorer. the contact stated that while reversing, the rearview camera displayed an inverted image. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 160,000.

The contact owns a 2014 ford explorer. the contact stated while driving approximately 40 mph, the vehicle lost power steering functionality, causing the steering wheel to become difficult to turn in either direction. the vehicle was towed to the local mechanic who diagnosed that the steering rack was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer and local dealer were notified of the failure, but no assistance was offered. the failure mileage was 60,346.

Vehicle has been under recall since february of 2024. the exterior a-pillar applique trim clip attachments were not properly engaged due to improper assembly. this trim piece fell off in highway traffic of 70 mph. ford is still showing that the repair is not yet available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated that the rubber around the front windshield had become loosened. there were no warning lights illuminated. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the dealer informed the contact that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the approximate failure mileage was 68,000. vin tool showed no open recall.

Lane keeping system malfunction. steering assist malfunction. i have no power steering and it’s hard to control vehicle. ford diagnosed that i need a new steering rack and sensor.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated while driving at approximately 60 mph, the front passenger’s side a-pillar trim detached. in addition, several months later while driving approximately 45 mph, the front driver’s side a-pillar trim detached. the contact was able to retrieve both a-pillar trims and temporarily repaired the vehicle with an adhesive. the local dealer was contacted. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was approximately 108,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving at approximately 35 mph, the air bag warning light was blinking off and on. the contact had taken the vehicle to an independent mechanic and was informed that the vehicle needed to be taken to a dealer for assistance. the contact stated that the dealer diagnosed the vehicle and determined that the second-row seat belt harnesses had an electrical issue which was preventing the air bags from functioning as needed in the rear seat harnesses and the passenger and driver's frontal air bags. the dealer referenced technical service bulletin number: 16-0001 as a possible fix to repair the vehicle. the contact was provided an estimate for the repair but declined to pay for the repair. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 50,000.

Making a right turn i was startled by a vehicle running a red light. front wheel passenger side cleared the curb. right rear tire jumped the curb jolted back to ground. i looked at tire pressure gauges and no leaks were evident. being on a single lane road i continued driving looking for a turn in place after traveling about a quarter of a mile an engine rattle developed and there was faint smell of smoke. i traveled another block and turned into a dollar general parking lot. the entrance was on an incline and the car stopped. i had just purchased a new battery a week before and had an oil change about 3 weeks before. the car refused to start. i called triple a and had it towed to dealer. they looked at car and could not come up with a rational reason and doubted car stopped because of violent rear contact with curb at right rear wheel was cause of engine seizing. i called usaa my insurance company their investigating agent agreed. my car is serviced at this dealer and i follow all of the maintenance guidelines i have the records as well as dealer. the car has 125,000 miles and has been well maintained. i am curious if there are any other reports this has happened with 2014 ford explorer or any other vehicle. i find it hard to accept such a violent jolt of the running engine did not cause something to fall loose on the running engine. the dealer and appraiser found the car oil full and in pristine condition. there was no frame damage.turning the crank towards rear they hear metal falling into oil pan. your thoughts?

Received this recall notice from ford in february of 2024. dealership still advises parts are not available to complete the recall. left side pillar cover is loose.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was not made aware of the issue. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The electric steering went out on my way home on a very curvy road. the rack and pinion apparently has failed. please recall this part to get it fixed before someone gets hurt.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the a-pillar trim on the driver's side of the windshield started to detach. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the dealer went to the residence and diagnosed the vehicle and determined that the exterior a-pillar applique trim had failed and needed to be replaced. the vehicle was not repaired due to the parts not being available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 60,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated while driving approximately 65 mph, the front passenger's side windshield exterior a-pillar trim separated and flew off by the slipstream. an unknown local dealer was contacted and advised the contact that the part to do the recall repair was not yet available. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was approximately 170,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving 10 mph, the exterior windshield trim on the passenger's side detached and flew off the vehicle. additionally, the contact stated that while it was raining, rainwater was leaking into the vehicle. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The vehicles steering stopped working with no warning and a steering assist fault alert came on the dashboard.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the steering wheel seized with the traction control and check engine warning lights illuminated. the contact stated that the steering wheel became difficult to turn. the vehicle was towed to the dealer where it was diagnosed and determined that the power steering control module (pscm) had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the approximate failure mileage was 131,856.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

My apillar molding piece flew off the passenger side of my wind shield. i’m scared the other side will do the same thing and i don’t want anyone to get hurt but i have to use my car. i have been waiting 6 months for the parts… also, whenever it rains my floorboards flood from water leaking through my windshield and could possibly get into my electronics as well.

Abs module is bad with trouble code u3000-49 abs module internal problem. abs system is disabled and also traction control function is disabled. abs module is on nationwide back order. this is a safety concern as the abs system is not functioning

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated that while his partner was driving on the highway at 60 mph, the front driver’s side exterior a-pillar trim detached from the vehicle. the contact’s partner continued to drive and was not able to recover the trim clip. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 92,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was contacted and confirmed that parts were not yet available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Hi my name is [xxx] and im an owner of a 2014 ford explorer sport my vehicle is at the service department for almost 2 months already before i took the vehicle into the dealership to get fix i was going to have a car crash thanks to the front tires of the car. both front tires locked and the car slide really bad that day the steering wheel went loose and i wasnt able to control the vehicle. i took it to the service department at a ford dealership where i was told that the abs was falling the computer module was not working and the traction control has an issue too information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Smell coming into cabin. overwhelming to the point making us nauseous and sick. taken it to ford dealership. they can not mimic the issue.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving 60 mph, there was an abnormal sound coming from the vehicle. the contact stated that the rubber trim on the front passenger’s windshield was flapping. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was approximately 45,000. vin tool confirms parts not available.

Steering sounds like it has a groaning noise, i took it into a shop and they noticed it too while i was getting my transmission rebuilt. they could not figure out what the problem was or where it was coming from but assumed it was from the tie rod boots on one side of the car, but all the research i’ve been doing and all other comments about it have been for the rack and pinion starting to fail. it started happening about a month ago (early december 2024) for me where after sitting overnight the steering didn’t want to turn, that stopped happening, but now while driving the steering locks up and breaks free, and you can hear a groaning noise when turning the wheel both left and right when stationary or at low speeds.

The contact owns a 2014 ford explorer. the contact stated that while his wife was driving at 60 mph, the a-pillar detached. the contact received a notification of nhtsa campaign number: 24v031000 ( structure). however, the part to do the recall repair was not yet available. the local dealer was contacted. the vehicle was not diagnosed or repaired due to costs. the contact repaired the vehicle on his own. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 110,000. vin tool confirms parts not available. 

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool showed no open recall.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated while driving 30-35 mph, the driver's side windshield exterior a-pillar trim separated from the vehicle. the dealer was notified of the failure. the manufacturer was notified of the failure and sent the incorrect replacement part to the dealer. the dealer installed and taped the incorrect replacement part on the driver's side of the windshield; however, the part detached. additionally, the contact stated that the passenger's side windshield exterior a-pillar trim had detached. the vehicle was not repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

This vehicle has gone through 5 headlight bulbs in the last year. 3 were on the driver side. 2 on the passenger side. bulbs will last only 3 to 6 months. no damage seen to either headlight assembly and not electrical short can be found. date listed is last replacement for driver side

I received a recall notice (safety recall notice 24s02) / nhtsa recall 24v031 whereby i a needing to have a exterior a-pillar applique trim clip attachment replaced. i received the notice in february 2024 and for the last year i have been trying to get this corrected and for the last year the ford dealers have been telling me that they have the part on backlog. the trim that is to be corrected is now falling off from my windshield. how can i get this corrected? when can i find out when my dealer will get this part as they say they do not know when they will get it. i am dealing with krauss family ford in woodstock ga. my phone number is [xxx] - [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the a-pillar trim on the passenger’s side of the windshield started to detach. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the vehicle was taken to the dealer where it was diagnosed that the a-pillar trim retention clips had failed and needed to be replaced. the contact was informed by the dealer that the remedy was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 179,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer where it was diagnosed with a failed exhaust y-pipe. the contact was informed that the exhaust y-pipe needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was filed. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 135,000.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that upon further inspection, he noticed that both the front driver’s side and passenger’s side a-pillar trim seals were deteriorating. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 90,000. vin tool confirms parts not available.

I’m still waiting for the current recall to be corrected. the suspension is worn out. replaced rear shocks, front struts, lower control arm. this is the worse automobile i’ve ever owned. if possible, i will never buy another ford. the car’s rear back up camera has been replaced and has stopped working again.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

While accelerating between 25-45 mph, my vehicle experiences severe shuddering and shaking, originating from the transmission. it feels as though the vehicle struggles to gain speed, hesitating significantly. once i accelerate past the severe shudder—around 50 mph—the issue subsides slightly but a light vibration remains noticeable as i continue driving. this hesitation and lack of proper acceleration have led to several close calls, with other vehicles nearly rear-ending me. i'm extremely concerned that my vehicle might fail completely while driving, posing a serious risk of an accident and potential harm to myself and others. this issue has progressively worsened over the past three years, starting with minor symptoms and now becoming severe. despite numerous repairs, inspections, and personal research, the problem persists. in my research, i discovered that 2016-2019 ford explorers (fwd 2.3l) and 2015-2019 lincoln mkc (awd 2.3l) models are under recall for similar transmission issues. the recall involves replacing the torque converter, main control valve body, and solenoid body, along with disassembling and cleaning the transmission as per the service procedure. my vehicle is a 2014 ford explorer fwd 2.3l, manufactured at the chicago assembly plant, with a build date just eight months prior to the affected 2016-2019 explorers. i believe this recall should be extended to include earlier models like mine, as the issue seems consistent across vehicles from the same plant and production timeline. i’ve spoken with multiple owners of similar-year ford explorers, all of whom report the same transmission problems. additionally, russ moore transmission—a reputable transmission shop in fort wayne—diagnosed my vehicle with a failed torque converter and recommended a complete transmission rebuild due to the severity and duration of the issue. the repair quote is $4,160, and they strongly advised against driving the vehicle, citing the risk of total transmission failure/potential

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the dealer informed the contact to take photos and send them to the manufacturer. the a-pillars were taken off by the dealer. the dealer informed the contact that the clips were available, but the trim was on backorder. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was unknown. vin tool confirms parts not available.

See attached document for complaint.

The contact owns a 2014 ford explorer. the contact stated while reversing, the steering wheel failed to turn as intended. the contact noticed an abnormal grinding sound coming from the vehicle. the contact used added force to turn the steering wheel. the vehicle was taken to the dealer where it was diagnosed with a failed power steering unit. the contact was informed that the power steering unit needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 120,000.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while driving on the highway at 65 mph, the a-pillar trim detached and blew off the vehicle. the contact exited the highway and inspected the windshield. there were no warning lights illuminated. the local dealer was contacted; however, the vehicle was not repaired because parts were not yet available. the manufacturer was not made aware of the issue. the failure mileage was 197,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the passenger's side windshield exterior a-pillar trim had detached and was flapping against the windshield while driving. the local dealer was contacted. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 74,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated that while driving at approximately 60 mph, the exterior a-pillar applique trim clip detached. no warning light was illuminated. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the vehicle was taken to an independent mechanic where it was diagnosed and determined that the a-pillar trim clip needed to be replaced. the vehicle was repaired; however, the failure persisted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was unknown. vin tool confirms parts not available.

Recall incomplete, remedy not yet available... this is the information on the recall status but i received the initial safety recall notice back in february, 2024. just trying to get an update.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated that the a-pillar trim had detached and was flopping while driving. the contact used tape to secure the trim. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact called another local dealer, autonation ford katy (20777 katy fwy, katy, tx 77450); but the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was approximately 200,240. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving at approximately 2 mph, the message "loss of power steering assist" was displayed. the contact stated that the steering wheel seized and was difficult to turn to the left or to the right. the contact stopped the vehicle, turned it off, and restarted the vehicle and the vehicle regained power steering functionality. the contact had the vehicle towed to an independent mechanic. the vehicle was diagnosed, and it was determined that the power steering assist had failed and needed to be replaced. the vehicle was not repaired. the contact researched online and related the failure to nhtsa campaign number: 14v286000 (steering). the manufacturer was informed of the failure and informed the contact that the vin was not included in the recall. the contact was referred to the nhtsa hotline to report the failure. the failure mileage was approximately 100,000.

Safety recall for a pillar not being performed after issue was confirmed by ford dealership. i have been waiting 5 months for repairs to be made. no update given by dealership as to when repairs will be available. safety issue

Power steering failed during normal operations. this occurance was in 2021. paid ford over $2000 to perform repairs. now january 2025 same issue occurred. this safety hazard needs to be addressed

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue. the manufacturer was not made aware of the issue. the contact stated while driving on the highway at 50 mph, a piece of the a-pillar trim detached and separated from the vehicle. there were no warning lights illuminated. the local dealer was contacted; however, the vehicle was not repaired because parts were not yet available. the failure mileage was 85,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated while driving 65 mph, the driver's side a-pillar trim detached from the vehicle. the local dealer was contacted. the contact stated that the passenger's side a-pillar trim was loose. the vehicle was not repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was approximately 146,000. vin tool confirms parts not available.

Power steering assist is constantly going out.

Due to a failed seal between the roof and the trunk door, water has leaked and corroded the exterior of the body over time. the corrosion has caused a hole to develop to the point that when it rains water leaks into the back of the car. as a result water entered the tail lights and caused the tail light to short out on one side. some roofing tar and duck tape has helped with a temporary fix but it has been a hazardous problem because the leaking water can create a build up of moisture and mold growth within the vehicle. another problem is the power windows and the power locking and unlocking system have become glitchy and have failed to work at times. the key pad, keyless entry has completely stopped working and the lock mechanism for the driver side of the car has completely fallen apart and can no longer be used. the only way to unlock and lock the car is to use the key lock and unlock buttons. lastly, the door hinges have ripped off on the passenger door which prevents the door from staying open. the extra bar that helps the door stay open broke off during a relatively moderate winds when the door got caught in a moderate level strength wind gust and completely broke off.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was made aware of the issue and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

See attached document for complaint.

The contact owns a 2014 ford explorer. the contact stated while driving 70 mph on i-75, the a-pillar trim detached and was banging on the side of the windows. there were no warning lights illuminated. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the dealer removed the trim down to the bolts. the vehicle was not repaired due to the parts being on backorder. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was approximately 100,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

See attached document for complaint.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the driver's side front windshield trim detached. the contact stopped at a local store and purchased duct tape which was used to hold the trim in place. in addition, the contact stated that the passenger's side windshield trim was later detached. the vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 72,600. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the a-pillar trim on the passenger’s side of the windshield started to detach. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the vehicle was not diagnosed or repaired. the dealer confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 150,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the parts to do the recall repair were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue. the manufacturer was not made aware of the issue. the contact stated while driving 60 mph, the a-pillar trim detached from the vehicle. there were no warning lights illuminated. the contact looked in the rearview mirror and saw the a-pillar trim on the roadway but kept driving. the vehicle was taken to the dealer, and it was confirmed that the a-pillar trim was missing. the vehicle was not repaired because the part for the recall repair was not yet available. the failure mileage was approximately 80,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving 70 mph, the passenger’s side exterior a-pillar trim detached and flew off into traffic. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the manufacturer was notified of the failure. the failure mileage was approximately 101,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the a-pillar trim on the passenger’s side windshield had started to detach. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was contacted, and the dealer stated that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 50,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated that while driving at approximately 60 mph, the driver's side a pillar trim was blown off the vehicle. the contact was unable to stop to retrieve the trim piece from the highway. the failure mileage was approximately 116,000. vin tool confirms parts not available.

I was driving down the interstate at 70 mph and heard a very loud pop. i was not sure where the noise came from. i drove a little further when i saw the rubber seal around windshield flapping. i pulled over and the a-pillar applique trim had completely detached and ripped the rubber seal around window. i called the dealership and they stated there was a recall and it was safe to drive. while driving on interstate i hear air coming in around window. then she stated she was not sure when parts would become available and i needed to call back at the beginning of april.

Ford explorer had known issues with connectors under the rear passenger seats which they did a recall for certain vin numbers. they said it only effected certain vpn which were from a specific factory in chicago i have the same issue and my vin is not listed and ford and the dealership will not do anything to help fix the problem. if i pay out of pocket they want 500 dollars to fix it. the issue is certain 2014-2016 model year explorer vehicles 2nd row inflatable seat belt - in all of the affected vehicles, the air bag light may illuminate as a result of a worn or damaged connection to the rear inflatable seat belt connector and if the light is on that means the air bags will not work.

The contact owns a 2014 ford explorer. the contact stated that while driving at highway speed, the driver-side a-pillar trim clip detached from the vehicle. the contact later received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was made aware of the issue and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. in addition, the contact stated that during inclement weather, water leaked into the vehicle from the middle interior light. the manufacturer was made aware of the issue. the failure was unknown. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. the traction control warning light was illuminated. the vehicle was taken to the dealer, who determined that the spindle rod, steering gear assembly, fuse, hex nut, and bolt needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 102,745.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated while driving at approximately 65 mph, the front driver's side trim piece detached from the vehicle. the contact purchased and installed a replacement part. the contact stated that the passenger’s side trim piece had also detached from the vehicle. the vehicle was not yet repaired. the manufacturer was not notified of the failure. the failure mileage was 95,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the driver's side and passenger's side trims of the windshield had partially detached. the vehicle was taken to an unknown dealer and was inspected. the vehicle was not repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 23,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated that while the vehicle was turned off, there was an abnormal dinging sound heard. the instrument panel lights were dimmed. while driving at approximately 40-45 mph and depressing the accelerator pedal, the vehicle drove roughly. there were no warning lights illuminated. the vehicle was taken to a tire center, and the spark plugs and coil packs were replaced. the vehicle was repaired, but the failure recurred. the contact thought there was water in the fuel tank. the contact added a fuel treatment. the vehicle was taken to an independent mechanic, where it was determined that there were electrical issues. the contact called a local dealer regarding the warranty on the vehicle. the dealer informed the contact that there was no warranty coverage on the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 150,000.

The contact owns a 2014 ford explorer. the contact stated while driving on the interstate at an undisclosed speed, exterior a-pillar trims detached from the vehicle. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was unknown. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that while driving 70 mph, the front driver's side windshield exterior a-pillar trim detached and started banging against the windshield and the mirror, and peeled off the paint. the dealer was not contacted. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 120,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that the a-pillar trim had started to detach on the driver's side of the vehicle. the dealer was not contacted. the manufacturer was not made aware of the issue. the failure mileage was 77,000. vin tool confirms parts not available.

Recalled part flew off car while on the freeway.

The contact owns a 2014 ford explorer. the contact stated that while driving at an undisclosed speed, the driver's and passenger's side windshield trims detached. the dealer inspected the vehicle; however, the contact was informed that the parts were not available to repair the vehicle. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 80,000. vin tool confirms parts not available.

The contact owns a 2014 ford explorer. the contact stated that while driving 70 mph, the front driver's side windshield a-pillar trim detached. upon inspection of the vehicle, the contact noticed that the front passenger's side windshield a-pillar trim had detached. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. an unknown local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was approximately 120,000. vin tool confirms parts not available.

The a-pillar trim piece on the passenger side became unattached from the vehicle and flew off at approximately 55 mph. with no remedy still identified, what is my recourse?

Tl* the contact owns a 2014 ford explorer. the contact stated that while depressing the accelerator pedal, the pedal traveled to the floorboard and ceased. the vehicle unintendedly accelerated to 90 mph before the vehicle was shifted into neutral and slowed down to a stop. additionally, the accelerator pedal was pumped several times while attempting to free the accelerator pedal. a dealer was not contacted. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 53,000.

Tl* the contact called on behalf of his wife who owns a 2014 ford explorer. the contact stated while driving at various speeds, the power steering failed to operate as needed with the steering assist fault message displayed on the instrument panel. the contact stated that power steering functionality returned after the vehicle was restarted. mike reichenbach ford lincoln (600 n coit st, florence, sc 29501) and santee ford (2601 paxville hwy, manning, sc 29102) were contacted and the contact was informed that the vin was not under recall. the manufacturer was notified of the failure and confirmed that the vin was not under recall. the vehicle was not yet repaired. the approximate failure mileage was 123,000. the vin was not available.

My steering wheel is getting hard toake turns and the steering wheel get stucks sometimes while making a turn.

We were driving down a rural road beginning to slow down, when the car did not slow down, it.went at fullspeed while hitting the brakes. then hitting a tree head on, causing a fatality. i did not.want the car destroyed, because i wanted a full investigation performed on the cause and the tps . i only received a blackbox info with limited info showing vehicle speed at crash. the only thing slowing vehicle was a ditch and the tree. also driver side belt came unattatched as well as middle passenger. only driver air bag and one.passenger airbag deployed.

My steering wheel is getting hard toake turns and the steering wheel get stucks sometimes while making a turn. ## #vpic# 1 - check digit (9th position) does not calculate properly; 4 - vin corrected, error in one position only (indicated by ! in suggested vin), multiple matches found; 14 - unable to provide information for some of the characters in the vin, based on the manufacturer submission. #vpic#

The engine light came on a gave a reading of p0016, which is a camshaft position sensor. took my explorer to fred beans ford in mechanicsburg, pa. for inspection. they told me the cam phasers are computer controlled camshaft gears. the variable valve timing system operates when the engine computer (pcm) sends oil pressure to one or the other chamber of the phaser vis cam timing solenoids. when a cam phaser goes bad, the variable control timing (vct) solenoids would be destroyed, and the engine control unit (ecu) would no longer be able to control the phasers, when this happens, the engines timing would be affected. the check engine code was hard stored in the vehicle which resulted in a failed emmission test. the recommended repairs will need to be done in order to complete the state emmission test. the total for all repairs plus inspection comes to a total of $3,995,05 before tax. to me this should be a recall because my explorer is running great. the vehicle has on 80,000 miles on it and oil has been changed every 6-7 thousand miles. i understand the f-150 has a similar problem and qualifies for a recall with the same basic engine. to me, this is ridiculous. nobody would buy a ford knowing they had to dump $4000 into at 80,000 miles. like i said my vehicle is running great and to be hit with such a repair price tag is very concerning!! don't want to say this is a scam, but this should be looked into. i could deal with the price if my vehicle was running bad. appreciate any help ,

The intermediate shift bracket sheared off/broke at the transition where it mounts to engine. vehicle shakes violently while braking at higher speeds... lesser movement at slower speeds while braking. i had just replaced my brakes and done them several time with rotors trying to correct the problem, thinking it was something i had done. finally found it when greasing front calipers hoping to cure the problem yet again.

We brought the vehicle to the dealer around with about 10,000 miles on may 2018 stating we smelled exhaust fumes inside the vehicle. they put some type of rubber plugs in the lift gate rear hatch. this didn’t cure the problem. brought the vehicle back on august 21, 2018 with 13,800 miles and told them when we tried to enter a freeway while accelerating into traffic with the a/c on there is a very profound odor of exhaust fumes inside the vehicle. they stated there was a tsb issued for this vehicle back in 2016 for this issue. but unfortunately even though the car only has 13,800 miles on it now, it is over the 3 year warranty period and the extended warranty we purchased from them for 50,000 or five years won’t cover it either. dealer wants to charge us 1,100 for the repairs. which should have been covered earlier if we were told back in 2016 there was a tsb for this problem while it was still under warranty. this car may be five years old but it only had 10,000 miles when it was brought in the first time. car is just about brand new and they want us to pay for repairs on a new vehicle that has a defective exhaust system.

The steering wheel has become hard to turn. checked on rather web and found over 100 complaints of this happening and in some cases freezes the steering wheel keeping it from turning. there was a safety recall on the 2013 explorer with the same problem but it does not cover the 2014 unit. should the steering gear fail while driving in traffic the vehicle becomes unsteerable. this problem can be researched on the web by looking under ford rack and pinion failure.

At approximately 88,000 miles; the power steering failed abruptly - causing the vehicle's steering to lock while in a turn. when the brakes were applied and extreme force applied to the steering to correct, the steering "popped" and was able to be corrected. the steering exudes a grinding noise from the column. there is no associated warning or caution lights. there was no maintenance performed in the past 6 months on the mechanical or electrical systems.

Tl* the contact owns a 2014 ford explorer. the contact stated while the vehicle was getting topped off with coolant, she noticed that coolant was leaking from the vehicle. the contact stated no warning light was illuminated. the vehicle was taken to don franklin ford london (388 ky-192, london, ky 40741) where it was diagnosed with the water pump needing to be replaced. the vehicle was not repaired. the contact related the issue to an unknown recall. the manufacturer was informed of the failure. the manufacturer informed the contact that the vin was not under recall. the failure mileage was approximately 96,000.

Tl the contact owns a 2014 ford explorer. the contact stated while driving 6 mph approaching a turn, she heard an abnormal sound coming from the passenger’s side front wheel. the vehicle was not taken to a local dealer. the vehicle was not repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 20v692000 (power train) however, the vin was not included. the manufacturer was not informed of the failure. the failure mileage was approximately 83,695.

Ford service action #17n04. ford will not complete this service action due to mileage. the driver door panel is peeling back so far that air catches in it and is pushed back by air when driving on the highway with the window down. the door panel gets pushed into the driver and is a safety hazard.

My car steers hard to the left and the right. there is no place to refill fluids and the dealership confirmed it is not an electrical fuse issue.

Tl* the contact owns a 2014 ford explorer. the contact stated that while driving 20 mph, the power steering malfunctioned causing the driver to almost lose control of the steering wheel, and drive off the road. the cause of the failure was not yet determined. the local dealer autohaus uwe neu located at vogelbacher weg 44 homburg germany 66424 and the manufacturer were notified of the failure. no assistance was offered. the approximate failure mileage was 70,000.

Tl the contact owns a 2014 ford explorer. the contact stated that while driving 20 mph, the power steering malfunctioned causing the driver to almost lose control of the steering wheel, and drive off the road. the cause of the failure was not yet determined. the local dealer autohaus uwe neu located at vogelbacher weg 44 homburg germany 66424 and the manufacturer were notified of the failure. no assistance was offered. the approximate failure mileage was 70,000.

Tl* the contact owns a 2014 ford explorer. the contact stated while driving 25 mph, there was an abnormal growling sound coming from the vehicle while turning to the left or the right. the contact stated the steering wheel started shaking and the vehicle independently started to turn to the right, heading toward the side of the road and into a ditch. the contact regained control of the steering wheel, and manually steered the vehicle back to the left and center of the roadway. the contact continued driving back to the residence with no further failures. the contact took the vehicle to an independent mechanic to be diagnosed. the contact was informed that the steering rack assembly needed to be replaced. the vehicle was not yet repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 148,000.

The contact owns a 2014 ford explorer. the contact stated while driving 25 mph, there was an abnormal growling sound coming from the vehicle while turning to the left or the right. the contact stated the steering wheel started shaking and the vehicle independently started to turn to the right, heading toward the side of the road and into a ditch. the contact regained control of the steering wheel, and manually steered the vehicle back to the left and center of the roadway. the contact continued driving back to the residence with no further failures. the contact took the vehicle to an independent mechanic to be diagnosed. the contact was informed that the steering rack assembly needed to be replaced. the vehicle was not yet repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 148,000.

Why has there not been an updated recall on the 2014 explorer on losing its power steering? i just turned my vehicle on to autonation ford in burleson, tx to get the rear tow link recall repaired and the associate told me the power steering was not a cause in the recall and that it was something we would have to pay to have fixed. this is not happening due to failure to maintenance or due to lack of taking care of the vehicle. this is a manufacturing issue and the history proves it! there was a recall on the 2011-2013 model for this but now that it is continuing, it is now the owners responsibility? this effects the driving and is extremely dangerous. you have low turning radius, it disengages all the advanced driving modes, it also effects the blinkers. you have to hold the blinker down for it to stay on, you cant just click the lever and it stays in the blinking mode like it is supposed too. if you put cruise control on, the steering can lock up and you literally have to jerk it to get it out out and be able to turn or even swerve. ford needs to take care of this because you can see by all the complaints and history or reoccurrence, this is a manufacturing defect and not a owner issue. if ford does not take care of this issue for us and even the thought of it being a chargeable service, i will have no choice but to this to a higher demand to get help and to bring this to the attention to the ones that need act. this is unsafe to me and my family as well as all the other explorer owners. the manufacturing defect needs to be fixed or offer some sort of solution for the safety of this vehicle.

My pto went out at 75000 miles. i own ford stock so i know they will take a hit.they need to fix inferior engineering. i had an aftermarket warranty but after investigating things can be done to fix blatant stupidity. if i was to traverse a hill on snow i could easily start sliding backwards without awd. please make ford fix this or are you going to create more cars like late 70 or early 80s were they were junk. here's an idea when a car has a known defect like this force dealerships to list it. i like ford it is only american car company that has some quality. please protect the american public not to say the municipalities paying for all the interceptors that are breaking. all were saying is give us a fair deal and i will always buy american. this isn't a belt or windshield wiper motor. 1500 bill at 75000 miles. if you going to let them sell crap just let the american public know so we can protect ourselves.

Steering became very stiff and hard too steer. then it became very loose and not responsive. now it alternates between stiff and loose. it is very dangerous.

Rear exterior tail lights are continuing to get water inside. there is condensation all over the inside of the rear exterior tail lights.

The wiring harness to the airbag system became detached due to the placement of the wires and with the driver seat and passenger seat automatically adjusting, it can cause the wires to come out of place. the entire wiring system that connects to the seatbelts and impacts the airbag system had to be replaced. the airbag light was lit up on my dash & i was told none of the airbags worked in my vehicle if this light was on. the repair had to be done as a safety measure to ensure the air bags would work and function properly. the vehicle was turned on one day and the airbag light on the dash came on and continued to stay on.

Tl* the contact owns a 2014 ford explorer. the contact stated that the doors failed to lock. the contact stated that the door ajar warning light was illuminated. the vehicle was taken to local dealer ray price stroud ford (6320 us-209 suite b, stroudsburg, pa 18360, (570) 402-2222) to be diagnosed. the contact was informed that an unknown part needed to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 94,000.

Tl* the contact owns a 2014 ford explorer. the contact stated that while driving 55 mph, the vehicle started making a loud grinding sound. the vehicle stalled without warning. the vehicle was coasted onto the road shoulder. the vehicle was towed to try-county ford inc (1348 four locust hwy, direction keysville, va 23947, (434) 736-8444) to be diagnosed. the contact was informed that there was an internal transmission failure and the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in 20v692000 (power train). the approximate failure mileage was 85,000.

Airbag light keeps coming on due to faulty wiring , costs 600 to repair . this is second ford car with this same issue. i was told problem was in back seats. no one ever uses back seats.

Driving on expressway going at least 60mph when steering will locked and could not steer left or right. i believe every light flashed on that the vehicle has.just had toe link recall replaced exactly one week ago.

I was driving my 2014 ford explorer and noticed a small grinding noise when i would be parked or when driving the vehicle. it was like this for a few days and now when driving home it locked completely on me and i lost steering ability and had to forcefully park it and had a tow truck take it home. this seems to be a common issue with ford explorer and the steering rack. i have a mechanic coming out to look at the vehicle. this seems to be a common issue and we need a recall for this vehicle.

My 2014 ford explorer, which only has 83,000/miles, started experiencing tightness in the steering wheel while driving. in conducting research, these seems to be a common problem, which results in a $1,700.00-to-$2,000.00 repair bill. the second concern is the steering failure noted by some complaints, which endangers everyone within the vicinity time the point of failure. if it is so common, and could result in a serious injury, including death, why is this not being recalled?

This occurred first in our driveway, first startup in the morning steering wheel was impossible to turn. i jerked it left and right a few times and it eventually turned as it should. no abnormal lights on dash to indicate any problems. this got progressively worse each morning until freezing up completely,even with the front wheels off the ground steering will not budge. i am told by the ford dealer here that this vehicle is not on recall list.

About a year aego my steering wheel started making a noise whenever i turned the wheel both parked or moving. since then it has progressed into a loud grinding noise. the wheel is sticking while driving on the highway and i have to force it to move at times. it does not return freely anymore on it"s own to a straight forward position. after having the car in at chapman ford, egg harbor nj, they told me it"s dangerious and i could loose my steering entirely while driving and to have the rack and pinion replaced. i can see this is a common problem with this model and there was a similiar recall a few years prior for a similar problem. i don"t think the proper improvements to the rack and pinion where ever applied in later models and there should be another recall or the prior recall should be extended. thank you

I was driving down the road and i heard a loud grinding noise. i slowed down some but then when i tried to re apply gas it just revved up and would not go forward more. i was almost in an accident with people behind me. i was able to roll over to the side of the road. i put my car in park and heard the grinding again. i turned the car off and called my husband. when i restarted the car it would not go forward, backward or anything. it is a link shaft bracket failure that there is already a recall in place for but my truck was built 4 months before the date the recall begins for. we had the vehicle towed home and it just rolled off the tow truck like it was in neutral when it was supposed to be in park.

My name is [xxx] and i live in lorain ohio. i am the owner of a 2014 ford explorer (limited). recently, my driver side brake light failed and after much research on my part i came to the realization that the brake lights are led. i went to my dealer and was told it was not covered, even though i purchased the premium maintenance package for my vehicle. i looked in the vehicle manual and it stated the brake lights are led and expected to last for the lifetime of the vehicle. my explorer is just over 2 years old and has 45k miles. i explained to the dealer that i didn't feel as though i should be responsible since this is expected to last and failed so early. i also noted as did the dealer that there is moisture and something black in the light inside. this probably attributed to the light failing. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

We have a 2014 ford explorer sport and the seatbelt is in a retracted position and is stuck. we had it into ford and they were able to get it temporarily unstuck but it is stuck again. they priced the part and labor and it will be $415 to replace. we are over their safety warranty for mileage. they instructed us to reach out to you to help with escalating the situation to ford. we cannot use that safety belt at all in its current condition. we have always had a carseat with latches in that position so since we have owned it the seatbelt has been used minimally. if you could escalate this situation to ford for a resolution we would appreciate it. thank you!

Air bag light came on which disables all airbags in the vehicle, making an unsafe vehicle operations issue. upon diagnoses it appears ford moco is aware of a faulty issue under the second row seats for the optional seatbelt airbags, as issued with ford tsb 16-0001, to date ford has not issued a recall to service the know issue. the average repairs are costing consumers around $1,000 +/- for the repairs, thus too many consumers are bypassing the repairs due to the higher costs and thus driving “newer/modern” vehicles without standard safety equipment active.

While driving either on the highway or on city streets when turning a corner or a curve the steering catches and makes me swerve the car. my mechanic says the electronic steering went out so the gears are catching and i’m lucky i didn’t crash the car!

Tl* the contact owns a 2014 ford explorer. the contact stated that while driving 10 mph, the steering assist fault message was displayed on the instrument panel. the contact then stated that excessive force was needed to steer the vehicle. the contact took the vehicle to a friend who used a machine that showed an internal electronic failure. the contact had also taken the vehicle to autonation ford white bear lake (1493 co rd e east, white bear lake, mn 55110) where an appointment was made to diagnose the failure. the manufacturer was notified of the failure and referred the contact to nhtsa for assistance. the vehicle was not repaired. the approximate failure mileage was 44,000.

There was a recall 19s17 on the vehicle. i took vehicle to dealer for this 12-16-2019. they replaced the toe links (part db5z-5a972-j) and reported that the left side toe link ball joint was loose and needed replacement. they would have to reschedule a time to do that. because the joint was loose, they did not perform the alignment that was supposed to be done after toe link replacement. driving the vehicle on snow covered roads afterwards revealed that the rear suspension was out of alignment because of very poor handling/wander. the vehicle did not have that problem before the servicing. the dealer should have done a simple alignment that would have put the alignment close enough instead of sending the vehicle out in an unsafe condition. because of the cost i was quoted, i took the vehicle to an independent auto repair shop for the joint replacement, where it was done much cheaper. i received another recall notice 20v-675 dated november 2020, on the toe links and returned the vehicle to the dealer on 12-30-2020. they reported that the toe links passed the inspection and they replaced the attaching bolts. on 1-30-2021 i was driving the vehicle in a 70 mph zone in three lanes of traffic when the left side toe link fractured. the vehicle went wildly out of control, skidding and sliding back and forth until i was able to fight it to a stop. luckily there was not a collision with nearby traffic. this was 30 days after the toe link was supposed to have been inspected. the vehicle was towed to a ford dealer in the area. the dealer replaced both toe links. i have the broken toe link. ford has refused to cover any of my expense which included a rental car. my concern is that driving the car now presents a very scary situation. will a toe link break again and send the vehicle out of control causing an accident?

Exhaust fumes are entering the cabin of my 2014 ford explorer thru the dash vents every time i stop making me sick to my stomach. these exhaust fumes smell like sulfur or rotten eggs but i fear that are poisonous gases like carbon monoxide as well. my dealer performed a "fix" last week involving a tsb 14-0130 but it has not helped. i fear that i am starting to get the run around. i am affraid to drive my car. please help me!

10/04/2016 my touch screen froze. i have no control of the heating and cooling in the back 2 rows of seats. navigation, radio, sirius, and more do not work. the vehicle was being driven on a city street when everything froze. car is still under warranty. a replacement screen was ordered but has been on back order for almost 4 weeks contacted ford customer service twice but they will not help. my delorship carlsbad ford said they can not get any information on the delay

Unsafe c02 levels in cabin ,bad odors,while driving vehicle while a/c on. *tr

Tl* the contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 16v245000 (suspension). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 16v245000 (suspension); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Strong and fairly constant (daily) exhaust odor entering inside of car, making me and my kids nauseous/sick. i just purchased this car from girard ford in norwich, ct less than 2 weeks ago and complained to them less then 5 days after purchase. i brought into their service garage and they said they couldn't smell fuel. they also told me they test drove for a total of an hour and a half, but that doesn't coincide with the odometer reading from when i dropped it off. odometer shows that they only drove for maybe 30 minutes. the fuel smell disrupts driving, daughter felt like she could vomit. this occurs every day. it just comes on at times when accelerating uphill or on regular road, once the smell is there it lingers in the car for remainder of drive. *tr

I started my vehicle at which time i noticed the steering wheel almost impossible to move left or right. the service advance trac system light was on. it would only move 1/4 of an inch in either directions. i could drive forward and backward however impossible to safely drive as you cannot maneuver the vehicle. on the other occasions this occurred it was after having driven the vehicle parking and then returning a short while later and attempting to leave. the dealership first said was a steering gear which was replaced then said codes need to be cleared then said was a module and then said was another module and as of today do not know what the problem is. *tr

When the vehicle is accelerated,a very strong odor of exhaust comes from the air conditioner. i had a representative with me and they noticed the odor too. this happens no matter what road you are driving on. *tr

Tl* the contact owns a 2014 ford explorer. while driving 10 mph, the vehicle failed to accelerate and the service engine and terrain management system fault warning indicators illuminated. in addition, the contact stated that the vehicle hesitated to shift properly. the vehicle was taken to a dealer where it was diagnosed that the throttle body failed and needed to be replaced. the vehicle was repaired; however, the failure recurred. the manufacturer was notified of the failure. the failure mileage was 41,000. ..updated 11/17/16 *bf consumer stated palm bay ford service department installed a defective throttle body in his vehicle against consumers protest. consumer expressed concerns repeatedly that without a design change to the throttle body, it would fail again, which it did. updated 9/5/19*jb

In june 6/2016, my was was going 35mph, approaching an intersection when the wrench light followed by the "terrain management fault" warning came on. the vehicle lost all power. traffic coming from her right received the green light and she was nearly killed by a driver who drove through the light, timing it for when it turned green. the vehicle spent 14.5 days at the palm bay ford dealership in palm bay florida were it was purchased new. ford diagnosed the problem as a defective throttle body. i went online and saw the number of these throttle body failures and contacted the ford customer service hotline. i explained to them i felt the vehicle was unsafe, that i had no confidence in the vehicle, and that if there had been no design change to the throttle body it would happen again. i was given a case number (which has now been closed), and notes of my concerns were made on the case. on 10/11/2016 i at 1530 edt, i was pulling out of a gas station turning right, with traffic approaching from my left. the wrench light came on followed by the "terrain management system fault" alert. the vehicle lost all power (throttle response) and the approaching traffic had to lock up their brakes to avoid a broadside collision!. i had my wife, 10yr old daughter and 12yr old son in the vehicle with me. had a collision occurred my son would have been seriously injured. the vehicle went back to the palm bay ford service department 10/12/2016 at 0900 edt. the throttle body had failed again as predicted, the vehicle is still there. i have contacted the ford customer service hotline and received two case numbers now. 1: cas-10814941-q8t7z5, 2: cas-10830198. i tried to get ford to take the car back and trade in on a new one as this is an "unsafe"vehicle. they will not help us and this throttle body issue is an epidemic! i am sure there has been lose of life from these "unsafe" vehicles?

Tl* the contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 16v245000 (suspension) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

In june 2016, i received a manufacturers recall letter for a 2014 ford explorer. recall number: 16s18. indicating that the rear suspension toe link(s) may fracture due to an improper weld. resulting in loss of steering control, a difficult steering condition, or rear suspension noise with an increased risk of a crash. it stated that when parts are available, ford will send a letter to inform us to contact our dealer to schedule repair. four months have gone by with no word from ford. i called the local ford dealer and asked about the timing on this particular recall. dealer informed me that parts to facilitate repairs were not yet available and that they anticipate a letter to be sent out in january of 2017. my complaint is that 4 to possibly 6 months or more is not a timely completion of work associated with a recall that involves safety issues as serious as loss of steering control. since the recall repairs have not been timely, my safety officer for the company i work for has informed me that my assigned vehicle can no longer be driven until the recall work has been completed. this has caused a major headache in dealing with the logistics of my job and the need to use that vehicle for my field-related work, where no other vehicle is readily available.

Doors vinyl becoming unglued and preventing locking and unlocking of the doors

Tl* the contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 16v245000 (suspension); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available.

The passenger side windshield trim pillar flew off while on expressway. i could dealership, although they are aware of replacing the steel frame and trim it isnt covered under my warranty and not enough complaint for a recall. this part flew off, i could of hit a motorcyclist or another car windshield or could of caused an accident. it scared me just as it hit my windshield and flew off, not to mention rubber molding was flapping around. i drive 25 mi back and forth 5 days a week to my employment, i find it very hard to believe that this isnt considered a defect, when the service department is admiting that both panels need to be replaced with improved frame and trim please help me, cost is over $285 and ford is not offering any sort of help. the cs rep were not professional either, refused to let me speak to a supervisor and when one came on she was also very unprofessional. i like to write down names and id # and she refused to provide last name and just chuckled before saying didnt matter how many times i called my case was closed.

Notified june 2016 of rear suspension link that may fracture which may result in loss of control. as of today, 10/12/16 i have heard nothing from ford and i am concerned about continued use of the vehicle. how long should this type of repair typically take?

Tl* the contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 16v245000 (suspension) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 16v245000 (suspension). the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Strong odor of exhaust fumes entering the cabin when accelerating. very concerned with diver and passengers safety. this has been occurring since it was new. i took it to the dealer over a year ago and they performed a repair that did not resolve the issue. they then told me ford was working on a fix and someone would contact me. i have yet to be contact and very concerned with constant exposure to the exhaust fumes. the need to take this seriously and give it a priority to fix this problem as i see there is a lot of people complaining of the same issue.

Suspension recall. there has been a recall out for over 3 months which can affect the stability of the vehicle and there is still no fix available. i haven't been able to drive the car and can't sell it because no one will buy it until recall done. i haven't had an indecent yet, but, i won't drive it because of the safety risks to my family.

Tl* the contact owns a 2014 ford explorer. while driving approximately 40 mph, the steering wheel seized. the contact coasted the vehicle to the side of the road and was able to resume driving. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 14v286000 (steering). the manufacturer was not notified of the failure. the approximate failure mileage was 90,000.

I have called the dealership numerous times since receiving the recall notice and they are unable to repair the vehicle for the recall

Tl* the contact owns a 2014 ford explorer. the contact received notification of nhtsa campaign number: 16v245000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

There is an overbearing almost intoxicating sulfur/rotten egg smell coming in the cabin of the car any time accelerating. i got this vehicle new in 2014 and it has been doing it since day one. at first i wrote it off as new car or possibly the turbo. but now after reading the thousands others with same problem i am extremely concerned for my family's well being. i have been driving my infant in this car for two years and i am very upset that i could have put her health at risk.

The door ajar light and warning stays on even when the door is completely shut. this makes the interior lights stay on which causes a problem, especially when driving at night. it also prevents you from locking the doors when inside and because the dome lights stay on it drains the battery. from what i've researched online this is a common problem among ford vehicles and needs to be fixed.

Sometimes my car smells like rotten eggs. i notice the problem when i'm on the highway or when i'm going up a mountain with either my a/c or heater is on. sometimes i feel nauseated after driving my car.

I purchased my used 2014 explorer a few days ago. i drove it from gainsville ga to my home in florida and had a headache upon arrival at my home. when i drive more than a few minutes of driving my car i get headaches. i can smell exhaust in it certain times. i will be taking it to the dealership to have it checked out.

Exhaust fumes leaking into the passage cabin of the car when driving

A heavy propane smell happens in my car when i have the max ac and rec air on.. i just got thie car 5 months ago.. i called ford they said "sorry " this is not a recall .. and we have never heard of this issue even when i researched and it is a issue.. they tole me it would cost me to have them look at it and cost for any parts needed..

On 7 and 14 july i experienced a sulfur odor in my cabin and felt light headed. ford has still not fixed this issue after at least 6 complaints. sulfur odor says it is an exhaust leak prior to the catalytic converter, getting into the passenger cabin. please help before it kills me!

On 19 june, 2017 i was driving my 2014 ford explorer on i-95 south, i initially heard a single pop come from the front of my vehicle, i thought i had hit something in the road, but nothing was visible in the road, so i continued to drive. i continued to drive with no problems. on 20 june, i was driving again on i-95 north bound and my steering system began to malfunction with a little tightness in the steering, the vehicle still easily turned left and right. i continued to drive the vehicle with no problems, suddenly a warning flashed and showed a stability warning and all of a sudden the steering locked up and i could not control my vehicle at all. i was nearly killed along with six members of my family when my vehicle steering malfunctioned (froze/locked) and two tractor trailers swerved to keep from hitting my vehicle. i could no longer control my vehicle steering. my vehicle has 68,000 miles and has been regularly maintained with no known issues.

The ford explorer 2014 has a defect in which the "terrain management " signal/message would randomly appear and practically immobilize the car. once the signal was present, the vehicle would slow down to a 5-10 mph mode. it would eventually reset itself after 24 hours or so. this is very dangerous due to the fact that if this were to take place in the middle of a very busy intersection or a highway, an accident would certainly ensue. i experienced this malfunction twice; once in february of 2017 and then again on july 3, 2017. in both instances, i was in motion. thankfully, i was not too far from my residence and that i was able to quickly turn on my hazard lights so that others in traffic would be able to avoid hitting me because of the sudden decline in speed.

Since i purchased this vehicle new in july 2014, i have experienced a sulphur like smell in the cabin area of the vehicle when i accelerate. the odor is strong enough to make you feel nauseous and light headed. i have taken the car back to the dealership where it was purchased on two separate occasions. on one visit they claimed they had installed additional vents to eliminate the fumes. the second time, the exhaust was reportedly replaced. neither repair created any improvement in regard to the smell. additionally, i have experienced issues with the front suspension/steering area. the vehicle has been taken back to the dealership on two separate occasions to address the issue(s). the vehicle has a loud popping sound that emanates from the right front axle area when making a low speed turn. the first repair was reportedly a loose "boot cover". the second repair consisted of the installation of a "shim" to address the problem. neither fix took care of the issue long term.

Tl* the contact owns a 2014 ford explorer. the contact stated that while driving at an unknown speed, a strong exhaust odor spread throughout the vehicle. no warning light illuminated. the vehicle was taken to ken stoepel ford-lincoln dealer at 400 sidney baker st s, kerrville, tx, phone number: (877) 469-4031, where the diagnosis could not be determined. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 40,000.

Exhaust fumes enter the cabins from vents while the explorer is operating at full throttle, such as when going uphill or merging onto freeways.

Exhaust fumes in interior.

On acceleration large amount of exhaust fumes in the cab of the vehicle.

Exhaust emissions leaking into cabin in motion

While the vehicle was in motion, in a turn, the steering assist had a fault. a message showed on the screen stating that there was a steering assist fault. after restarting the vehicle several times, the issue did not go away. steering the vehicle felt like the steering wheel was fighting against me (rather than simply a power steering loss). i was told by a dealership mechanic that the problem was unknown but somewhere in the steering column so replacing the entire steering column would fix it.

Bought my 2014 explorer brand new from koons ford and right off the bat, the driver seats started squeaking at about 5k miles. they replaced the lower lumbar bar, which fixed it for another 2k miles and the seat started squeaking again. i gave up on this issue after a few more attempts to get it fixed. then about 6 months later, the lcd on my dash would stay on every now and then when i shut off and lock the car. took it back to koons and they claim they can't regenerate the issue and can't fix it. after 2 years, started hearing whinning/squealing noises from the rear wheels, koons also could not diagnose/fix. i gave up on koons and took it to ted britt, who also could not diagnose/fix. had my 45k service and told them about bad odor smell in the car at ted britt and they said everything is in great condition, 5k miles later, rear wheels has grinding noises when driving at low or high speeds and the bad odor is still around, my 8 year old son complains about the car giving him headaches. i took it back to ford and they said there is only a tsb so, the owners do not get notified, which i think, we as owners should be notified by the manufacture of any harmful substance lingering inside the car cabin and should be recalled and fixed at not cost to the owners. this is very unprofessional of the manufacture.

Tl* the contact owns a 2014 ford explorer. when the accelerator pedal was depressed, there was an abnormal exhaust odor in the vehicle. the vehicle was taken to the dealer (auto-nation ford in del ray beach) on four occasions to be diagnosed. the contact was informed that there was a tsb warranty repair to remedy the vehicle. the vehicle was repaired; however, the failure recurred. the manufacturer was not notified of the issue. the approximate failure mileage was 9,999.

Tl* the contact owns a 2014 ford explorer. while attempting to park the vehicle, the vehicle accelerated independently when the brake pedal was depressed. the contact crashed into a building. the air bags did not deploy. the contact sustained neck and back pain, but did not receive medical attention. a police report was not filed. the vehicle was towed to a body repair shop and was diagnosed for the failure. the manufacturer was notified and informed the contact that they would review the case and get back to the her. the failure mileage was approximately 57,000.

Have a 2014 ford explorer and it smells bad from exhaust and sometimes even in the cabin. if i am driving it for longer than an hour or so, it even make me dizzy. when i took it to the ford dealership, i was told that it is not a recall and i have to pay $650.00 to fix it. i have 37,000 miles on it so they don't cover it in 36000 mile warranty either.

My vehicle has 69k miles with only freeway driving and the struts and bearings already have to be replaced. the cost is $900 at the ford dealership. i was told that the bearings are worn out causing problems with the struts. anytime i would drive at low speeds you could hear a loud knocking sound. my nissan is 12 years old and it just now needed similar maintenance. something is not right with this quality.

I have had multiple electrical problems with this vehicle and safety issues. electrical- audio output fails intermittently, power outlets short out, instrument cluster fails (while moving and in park) exhaust- fumes coming inside vehicle (in motion and park) brakes- had to have entire system replaced after complete failure of abs system (happened multiple times while in motion, once on expressway, all reported to ford corporate) wheels - lug nuts have been reported multiple times for moisture collecting inside the lug nuts and causing corrosion seat belts - housing case of safety belts pop off idle - when idling with brake depressed and a door opened and closed the idle skips and makes noise washer fluid sensor - failed at 70, 000 miles ac system drains power horribly vehicle was leased january 2014 problems have been consisten since that date, all records are in ford's system.

Bad or burnt exhaust smell in cabin during acceleration with the recycle air on.

Ford explorer class action lawsuit ! carbon monoxide emissions building up inside driver and passenger compartment/areas ? this is a very dangerous and unhealthy problem for ford owners with these vehicles ! i have been part of the class action law from the beginning and nothing is happening to settle the problem? my ford dealership (flammer ford of spring hill )has told me for almost three years that ford has not come up with a fix so we keep driving and using a vehicle that is unhealthy . i and my wife take the brunt of the sickening oder from the exhaust fumes backing up inside passenger compartment because we don't want to trade in for new and someone else gets sick or dies from the carbon monoxide fumes ? ford has stated under oath that they cannot fix the problem ? i have that document ! i have written ford two or three times and they always refer me back to dealership and they in return tell me there is no fix for problem ! we need some type of consideration for the big loss in the value of explorer and again i don't want someone else to deal or have to put up with same serious problem.

Our 2014 ford explorer sport has suddenly lost its power steering making it very difficult to drive and has a tendency to jerk the wheel left and right when driving. this i'm told is not under warranty and will cost approximately $1800 to fix. i believe the three years prior to mine had the same problem and were recalled. the explorer has not been in any accidents and has 73k miles. the airbag light also came on when the steering issue started however the ford service department said that it was unrelated and that would be another expense after the steering was repaired.

Tl* the contact owns a 2014 ford explorer. on several occasions, the contact smelled a fuel odor throughout the vehicle. when the air conditioner or heater was activated, the fuel odor intensified. there were no warning indicators illuminated. the vehicle was taken to a dealer for diagnostic testing, but the results were not available. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 28,800.

Tl* the contact owns a 2014 ford explorer. while the contact's son was driving 55 mph, the power steering failed. in addition, the "steering loss stop safely" and "service advance trac" warning indicators illuminated. the vehicle was towed to the dealer where it was diagnosed that the steering gear assembly (power steering rack) needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and provided case number: cas-12267703. the manufacturer declined to assist the contact since the vehicle was outside of the 36 month or 36,000 mile warranty. the failure mileage was approximately 42,988.....updated 06/21/17 *bf updated 09/15/2017*js

Tl* the contact owns a 2014 ford explorer. the contact stated that the front driver side door failed to lock properly. the dealer diagnosed that the door latch needed to be replaced. the contact informed the manufacturer who requested that the vehicle receive a second diagnostic, which rendered the same results. the vehicle was not repaired. while attempting to leave an auto shop, the power steering failed. the contact was unable to reactivate the power steering and had the vehicle towed to her home. the contact informed the dealer of the failure, but could not drive to the dealer due to the power steering failure. the manufacturer was made aware of the failures and opened case number: 12284176. the approximate failure mileage was 53,000.

Tl* the contact owns a 2014 ford explorer. the contact stated that the exhaust system failed causing the fumes to penetrate through the vents while the defrost system or the heather was activated. the vehicle was taken to the dealer to have a diagnostic performed. the dealer advised that the exhaust system lining and valve needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not available. the failure mileage was 26,000.

My car smells like rotten eggs when ac turned on or when windows down and air on low. this happens typically while driving on the freeway. i brought my car into serramonte ford in colma on december 7, 2015. they couldn't replicate the problem. i also had a black greese leak. had to have my transfer case replaced at 64k miles???

This car cannot exceed 3000-3500 rpm. if i exceed it, a strong exhaust stinking smell comes through the a/c-ventilation system. it seems like the exhaust fumes go directly to the a/c system.

Coming out of a car wash at idle speed and moving into the vacuum area the brake pedal stopped responding, i am a notorious brake rider, the car kept rolling and actually hit the vacuum, rolled on over a hill and down into an adjacent parking lot where the brakes finally took hold. as the explorer went over the hill i kept pounding the brake pedal but nothing happened. the car rolled down the parking area and then it stopped. damage was to the right corner of the vehicle and a vacuum laying on its side. according to the station attendant this was not an unusual event.

Experiencing exhaust fumes entering passenger compartment.

10 year old son in hospital with elevated levels of carbon monoxide. blood work showed a level of 2. this was after traveling for 1 hour in the third row seat of the car.

The electric moonroof stopped working and would not open. the sun shade would partially close. we changed the fuse but the moonroof still would not work. so were leaving it alone until the weather warmed up. this morning i went out to go to work and my moonroof was standing open and my car was standing in water and leaves. no one had driven the car in 3 days. i am a 50+ year old female and try to be very particular with my vehicle. i rarely use the moonroof itself, but i do open the sun shield at times in the past. i do not know how the moonroof opened, if there was a power surge or what??? i have searched the internet this morning and found this had happened to other individuals.

While accelerating, a smell of exhaust enters the cabin. typically happens during heavy acceleration, for example, while entering a highway. other reports have indicated high levels of carbon monoxide present when odor is detectable.

Vehicle was purchased in april 2014 with a little over 500 miles. the vehicle now has approximately 33,900 miles. a couple weeks ago we noticed a squeaking noise when the steering wheel was turned either way while moving and while not moving. i called on 4-25 for appointment on 4-27. the vehicle was looked over and i received a call on 4-28 stating the steering gear box was bad and need replaced. i was then told my warranty had expired on 4-17 and that they would not cover the bill of $1738. i did research and there were similar issues with this year vehicle as well as recalls on this same vehicle 2011-2013. sounds to me like ford has not fixed the issue and should cover these ridiculous costs to those that have had them. i should not have to worry about these types of things on such a low mileage vehicle. ford will probably be losing our continued business.

Driver's door ajar warning is activated and no door is ajar. this vehicle is equipped with automatic locking doors, which do not lock as a result. i am aware that ford has been given a pass on recalls for this but this is a problem known to ford since 2011. i believe ford should be required to make repairs, even after the new car warranty is expired.this is an obvious mfg defect, and the mfg should be accountable for the life of the vehicle. i imagine ford has been given a pass on recalls because they negotiated a deal, and probably indicated they would repair all reported defects rather than have a complete recall of all models using this same warning system, with the same parts. the local dealer told me ford will repair as necessary for cars under warranty, but not after warranty period. this defect affects several models of ford vehicles, for several known years, and ford should be required to replace the defect, for all models, for all years, as long as the problem manifests itself in operating vehicles manufactured by ford.to my knowledge, there have been more than 2700 similar complaints, and more than 33,000 warranty claims.that's over 35,000 known defective vehicles, which does not include thos that owners have simply had repaired withpout complaint.

Door ajar indicator stay on although the doors are closed.

Strong smell of exhaust fumes inside passenger compartment

When there is a heavy rain the serpentine belt squeals at various moments, for short periods of time. this has been going on since i purchased the vehicle in 2014 , but dealership said it was a known issue and there was nothing they could do about it. they said it was due to the belt getting wet and ford didn't know how to prevent it from happening, and that it occurs on other ford trucks too. my other issue has started recently happening to when it rains heavily, the "low battery features tempor. turned off" notification comes on and my steering wheel locks up briefly while driving. i checked my battery connects as the manual says to do and they are fine. this only occurs during heavy rain and it happens at various times during driving. it never just stays on, but will turn on and go off at different times during the drive in the heavy rain. seems like something is getting wet causing a shortage, but either way its dangerous when my steering wheel locks up.

When quickly accelerating to highway speeds there is an burning/exhaust smell in the cabin. does not matter if the a/c is on of off or whether its on outside air or recirculation.

An exhaust smell enters the cabin of the vehicle. i first started to notice it when the car was idling and i thought it was coming from the car ahead of me. this continued on and off for months until more recently when the smell was present even as i drove the car. i have had headaches, dizziness and stomach upsets for months realizing that my vehicle was perhaps no longer safe for me to drive. i brought it in to my dealership and they immediately acknowledged the smell and gave me a loaner. they have filed a complaint with ford and are currently waiting for the repair parts but they are on backorder. i was told that police departments have been complaining about the same thing. i just received a class action lawsuit notice so i imagine this will eventually be a recall. in the meantime i cannot drive my own vehicle without risking my health. the cause to me is unknown, i have read that it is a defect in the engineering of the exhaust system.

2014 ford explorer. consumer writes in regards to exhaust fumes inside of vehicle while driving. *ld the consumer stated the vehicle seemed to pull exhaust fumes inside the vehicle. several attempts have been made to repair the vehicle at the owner's expense. the tail end of the exhaust apparatus was replaced in order to force gas down and away from the vehicle. this seemed to successfully repair the vehicle. the consumer would like to be advised on the progress of the investigation and if the vehicle is safe. updated 06/19/2017*js

My ford explorer has a bad exhaust odor in the cabin when hard accelerating and on cold morning even at idle it is impossible to notice the smell and it lingers in the cabin in tell you open a window. i can smell it anytime i get on the high way but there are times when i can smell a chemical type smell when stopped a lights.

Driving at hyway speed or going up hill th eco boost stalls causing traffic hazard. unable to excellerate partially stalls. took it into get repaired and the part is back order indefinteley . i have been without a car for six weeks now. no idea when it can be fixed.

While driving vehicle, i noticed a very strong smell of propane or natural gas. when vehicle was stopped and idling, the same smell was detected outside the car. the next day, the vehicle smelled again while driving, only this time it smelled like rotten eggs.

Fumes or gas smell coming out of car. strong odor coming out from car after driving.

We were driving down a rural road beginning to slow down, when the car did not slow down, it.went at fullspeed while hitting the brakes. then hitting a tree head on, causing a fatality. i did not.want the car destroyed, because i wanted a full investigation performed on the cause and the tps . i only received a blackbox info with limited info showing vehicle speed at crash. the only thing slowing vehicle was a ditch and the tree. also driver side belt came unattatched as well as middle passenger. only driver air bag and one.passenger airbag deployed.

Exhaust smell inside cabin. i notice a bad exhaust odor in the cabin if i accelerate over 3,000 rpm.

The driver side windshield trim flew off my vehicle while i was driving on the highway at approximately 70mph. this is the second trim piece that has ripped off my vehicle while driving. the passenger side blew off about a year ago when i was driving on the highway. i am worried that a large piece of plastic flying off my car at high speeds may hit another vehicle on the road and cause and accident or injure someone. i googled "ford explorer windshield trim problems" and there is a lot of complaints online. the dealership wants to charge me $290 to fix it but i feel like this problem is dangerous and is not something that should occur with normal wear and tear on the vehicle. attached are photos of my car and the ford estimate so you can see the parts numbers. thank you for your help.

There is an exhaust / propane smell entering the car. at times the smell is overpowering and has caused a nauseous feeling. having taken the vehicle in to the dealership and had the 2012 and 2014 bulletin work completed, there has been no difference. having purchased the vehicle 10 weeks ago from the dealership, i feel i own what may be the least family-friendly vehicle on the road. i have 4 and 8 year old daughters that i can't have ride in the vehicle because they will get sick. as a 6'3" man, i have become sick myself at times after driving for less than 5 minutes in residential streets.

Whenever i make a hard acceleration, there is a foul smell in the cabin. smell is similar to rotten egg or bad catalytic converter. i normally always have the a/c on and in recirculate. i have noticed this ever since i bought the car new. two dealerships had no answer and said they had not heard of any complaints.

My car started off with a propane gas smell which would come and go. then it turned into this sulfur odor. which had gotten so bad that you could only drive the car if all the windows were down because the odor would make you sick. the car was in motion at all times. you could smell the odor with or without the heat on. then at which point the odor never actually left the cabin of the vehicle. at which i would just leave the windows open, in hopes that the car would eventually air out.

2014 ford explorer sport, strong smell of engine exhaust fumes entering passenger cabin. must drive with windows open to vent out passenger cabin. my safety as well as my family's safety is at risk for carbon monoxide poisoning, respitory distress, asthma and possible unconsciousness while driving. the overwhelming engine exhaust fumes within the passenger cabin at times is unbearable.

Periodic smell of fumes or burning smell inside the car when running. pronounced smell upon hard acceleration as from a stop or upon merging onto highway. has happened since shortly after buying this as a used car late last year. my boyfriend drives the vehicle a lot and thought it was just outside traffic smells entering the car but after using the a/c on recirculation mode, we realized it is coming from our explorer and especially upon hard acceleration.

Exhaust leak into cabin. exhaust enters the vehicle cabin during high rpm engine conditions. this condition occurs most frequently while driving at freeway speeds and while accelerating to pass slower vehicles. this situation occurs essentially every time this driving condition is employed, and the longer the acceleration period and the longer the duration of high rpm engine speed, the more dramatic the exhaust leak results.

Strong smell of exhaust in cabin of vehicle after driving on expressway. i get lightheaded and have headaches after driving this vehicle.

Had to replace the driver side head light pig tail as it melted to the bulb

The smell of exhaust fumes enter the passenger compartment especially on full acceleration. seems to be under any condition of the cabin as far as window open partially, closed windows with vent on, ac on with or without the recirculation being used. mostly annoying and it does seem to dissipate after a few minutes, will occur from starting at full stop or use such as full throttle for passing at any speed. do not seem to notice a smell when running in town or on freeway. rarely sit with engine running and have not noticed the exhaust smell thus far.

This car was purchased new by me in 2014. in (roughly) early 2017, my wife--the primary driver--complained about exhaust odor inside the car, especially at idle. in may she took it to the dealership we purchased it from and they explained the nature of the problem and that ford had not yet committed to doing anything about it. they also confirmed they noticed the smell as well. we elected to get the prescribed repair done fearing for the safety of our family. that work, done in june, cost $594.31.

When accelerating, a strong odor comes from the air vents. the odor lingers and smells very strong, i believe this may be exhaust fumes, as it only happens during acceleration.

Carbon monoxide was detected inside the vehicle passenger compartment as well as fumes/ exhaust odor.

My ford explorer has significant exhaust smell in the vehicle at times, usually after i have kicked it down into passing gear, such as in climbing hills. when i had it in for service, i asked the dealer i bought it from to try to identify what is causing it and they claimed they could not discern any odor. i have since learned of the technical service bulletins that have been pushed out by ford for my very problem and have also learned that there is no indication any of their efforts to fix the problem are actually working. i cannot afford to pay ford for easter egg hunts, so i and my family are waiting for a recall. in the meanwhile, we are driving the vehicle with the windows down. we have been contacted by one law firm so far that is involved in a class action lawsuit over this issue. we would rather have ford fix the problem. the problem was initially noticed just after we bought it, but we thought it was due to something on the engine that would burn off in time. the problem has continued the entire time we have had the vehicle. the problem doesn't seem directly related to speed of travel.

The electronic power steering rack has failed on our vehicle. this i have seen is a problem ford has had in the past and has still not remedied the problem. the out of pocket costs are $2500.00 . the steering is unsafe and is allover the road. further to this the power seat motor failed and they want $2500 to repair it . this i feel is very unfair and gouging.

When accelerating quickly or going up hill, which causes a higher rpm, a horrible smell comes in the car. it smells like a cross between rotten eggs and burnt hair. after reading other's reports, it could be the exhaust being sucked into the car. it seems to be worse when the rear air is on. this has been happening since we purchased the vehicle new. the dealership does not acknowledge that there is a problem. the date entered below is the most recent occurence. i always roll the windows down to air out the exhaust/smell.

With rapid acceleration (getting on a highway) an odor comes into the vehicle. it used to have a more gasoline like smell, but we took the vehicle to the shop and they replaced a part. (not sure what part, but it was not under warranty.) we still have the smell but it is more chemically now. this happens every time we stomp on the gas. mostly it occurs when getting on the highway, but does occur when we pull out into traffic on regular roads and have the need for a quick acceleration. it takes several minutes for the odor to dissipate. sometimes it has been so strong my kids have started coughing. this has happened this we first bought the car. we originally thought it was coming from other vehicles around us, but when it happened with no vehicles around, we knew it was our explorer. i thought it was just us until someone mentioned their problem to my husband and now i see many people are having this same issue.

Carbon minoxide entering the cabin. exhaust fumes are entering the cabin.

Multiple sensor failures while car was in motion. vehicle would not recognize that the transmission was in park. climate control sensor failed, resulting in temperatures being increased to the maximum heat. this happened while the vehicle was in motion on a highway. windshield wiper fluid sensor failed and did not recognize that there was fluid in the receptacle. this happened while in motion. sensor on dual climate control failed and was blowing hot air at the passenger and cold air at the driver. this happened while in motion.

On july 20, 2017, while pulling the vehicle out of my garage, the power steering failed. a warning light about traction control came on. thinking the traction control had inadvertently been pressed, i turned the vehicle off and then on again. the vehicle began functioning normally at that point. on sunday, july 30, 2017, as my husband was driving on the highway, with me and 3 of our children as passengers, the power steering failed again and warning lights came on simultaneously about traction control being turned off and power steering assist needing service. the steering wheel was extremely difficult to move. turning the vehicle off and then on once again seemed to reset the power steering again. i called autofair ford of haverhill, ma the next day and they told me to bring the vehicle in that afternoon. on the way to autofair ford, the power steering failed again. autofair diagnosed the issue as a failed steering rack and replaced the steering rack and program system for a total of $1721.90. upon researching this issue online, i learned that the 2011, 2012, and 2013 ford explorers had the same or very similar issue and there was a recall. in addition, i found message threads on various websites of 2014 ford explorers having the same or similar issues as we did. luckily, when the power steering failed on my vehicle, we were able to keep the vehicle under control and an accident did not occur; however, if sudden sharp steering would have been needed, there likely would have been one. in addition, a failure such as this one should not occur on a vehicle that is barely 3 years old with about 48,450 miles on it. we have had all regular recommended maintenances performed on this vehicle at autofair ford, formally regan ford, from the time of purchase as a new vehicle.

Tl* the contact owns a 2014 ford explorer. the contact stated that while the vehicle was being driven on several occasions, exhaust fumes entered the cabin of the vehicle. the contact stated that the failure occurred when the accelerator pedal was depressed with the rpm's above 3500. the vehicle was not taken to be diagnosed. the manufacturer was not contacted. the approximate failure mileage was 40,000.

Exhaust odor in cabin after hard acceleration.

We have owned this explorer for 2 months with 44,000 miles on it when the steering started grinding and locking up . this is definitely a safety issue and other prior years have been recalled for the same issue. dealer wants $1500 to fix it. this car was much too expensive to have this issue with these low miles. ford needs to recall this and fix our vehicle for us . we asked the dealer to pay for this but have not received any word that they will. many others are this website have the same issue so it is obviously a large problem with other explorers. please help!!

Strong exhaust odor in cab while driving + there is a recall on this car 16s18 replace both tear toe links

I get very nauseous and head aches when driving my vehicle. some times blurred vision and a feeling of slowed reaction. i have had an instance where i blacked out while driving for a few seconds, to be awakened when my vehicle ran across gravels before entering a yard. i had just gotten off the interstate where i was doing around 70 mph and about 1/2 mile after the top of the off ramp i blacked out. no injuries were reported, i came to in time to pull the wheel to avoid an accident but was perfectly fine right before i blacked out. i wasn't tired before this. when i drive our 2017 ford f-350 i do not have these symptoms. they seem to go away. or if i ride in my explorer with the windows open i seem to feel better. after my ride home from work if i run the air and have my windows up i am so tired by the time i get home that i can't do anything besides lay on the couch and sleep. which is not me- i have no health issues and am very active if i do not drive this vehicle.

The window trim on both sides of the front windshield became loose and then flew off of the vehicle while driving. the car has 3500 miles. why is this not a recall? others have had this same issue i have learned by reading these forums.

Exhaust fumes entering the cabin. when quickly accelerating the smell of exhaust fumes fills the cabin. i'm not sure if there is an issue with exhaust manifold or headers but i would imagine the problem is in the engine compartment since the smells comes through the a/c vents. this has me and my family worried of carbon monoxide poisoning.

There have been regular instances while driving this vehicle of unexplainable drowsiness, headaches, confusion, and impairment. while learning of the latest news of possible dangerous fumes being alleged in the passenger cabin, i wanted to report this incident in my personal vehicle. i have become seriously more concerned as i am now traveling with an infant in the vehicle with me, and recognizing that i was subject to these conditions throughout a full pregnancy. i purchased this vehicle new and have been the primary driver since owning it. i have not had any modifications done to this vehicle and have had all service work completed at the dealership where purchased. although i don't travel often by car, there have been trips that i have taken that were approximately 300 miles in length that would require a stop for rest and / or sleep. this is not a usual characteristic of my driving style. there is no noticeable odor in the vehicle's passenger compartment. there are no noticeable driving conditions that make this issue better or worse.

Steering went out cant turn wheel no power steering

Very bad exhaust smell in the cab of 2014 ford explorer xlt during acceleration.

Vehicle was purchased in jan 2014....within a short time, i noticed a strong exhaust smell when rapidly accelerating (@ 3500+ rpm). i ensured the outside air vents were closed, but the odor persisted during acceleration. since the vehicle was driven mostly in town, i didn't pay much attention. in feb 2015, i was diagnosed with throat & lymph node cancer in the neck. treatment consisting of surgery, radiation and chemo affected my sense of smell (& taste). i focused on improving my health and didn't worry about the smell.....choosing to believe ford would notify me of a recall. since this hasn't happened, im filing a complaint. my concern is that the smell continues. my other concern is that i've never been a tobacco user, and my cancer is hpg in origin (meaning it came from environmental toxins or some non tobacco source). it makes me question how the exposure to the exhaust impacted my health. (& if it is setting me up for a relapse)

The power steering is failing. there is a grinding noise when the wheel is turned.

Door ajar alerts with the door shut. i have to open and slam door to get it to clear. i know this is a common issue and ford needs to open a recall on this. i do not feel like paying 400 dollars for something they know is messed up due to poor quality.

My wife and son have had frequent headaches after driving in our vehicle for long periods of time. this has been an issue for well over two years. we initially thought they were getting motion sickness but after finding out that there are significant issues with explorers and exhaust fumes the problem is likely a result of exhaust fumes in the vehicle. we have continuously had a rotten egg smell coming from the vent which i assumed the a/c filters needed changed. the smell is instant upon running the a/c and continuous while driving the vehicle. the odor is stronger at the beginning but this could be due to acclimating to the smell while driving. i changed all the filters in the vehicle and sprayed the vent system with an odor treatment but the smell didn't go away.

Steering gear box went out of my vehicle with only 29,000 miles on it, had to replace the whole gear. i only drive 600 miles or less a month i split my time between 2 vehicles. just bought a few months before this happened

Sickness in cabin after driving. co poisoning symptoms- headache, nausea, vomiting

While the engine is on , i smell an egg type of smell. visited a ford dealer and they said change the inside cabin air filter. worked for a while but smell returned. can smell after the vehicle is turned off.

Had bad smell in explorer while driving to vacation destination. had not noticed this previously but since then have noticed it several times. i need to drive with windows open or cannot stand the smell. this happens mostly on driving highways

My 2014 ford explorer has not been motified and has had strong exhaust inside the car confirmed by a ford dealer for the second time since june. the first repair made by ford to "plug" the problem made it worse. they are not testing for leaks or carbon monoxide. the are referencing this as an odor. given the risks how can it be ruled out if they are not testing for them? i am deeply concerned that ford's priority is to protect itself at the cost of our family and the people on the road. my vehicle has been doing this for sometime even while sitting in the driveway cooling down prior to any motion. i do believe we have directly been sickened by this and am installing a detector into our car and will be having blood work anytime it goes off. i have also contacted my doctor to see if there is anything on our labs to confirm the concerns. we were not made aware of the concern by ford or the fact they were aware of this since 2012. i have also had the back-up came reverse and everything located in the left of the car appeared on the right. this was confirmed in june and the camera was replaced. the obvious safety with this situation was not made public or investigated to my knowledge.

The emergency brake continues to stick, after having it remedied and replaced once already (2016). the brakes were replaced last year as well (2016), and they continue to squeak almost consistently. it's in again for service today (8/2/17) and the dealer said they continue to see issues with the brakes sticking on 2014 ford explorers. the brakes squeaking have been an issue since january 2015.

Reported exhaust fumes in cabin under various conditions february 2017. went to local ford dealer and had 'repairs' made to correct the problem at that time at a cost of nearly $600. unfortunately, the problem still exists and it appears to be a similar issue to that being reported in police equiped vehicles..

Exhaust fumes can be smelled when we start veh. and when we have rapid acceleration. mentioned to dealer several times, was told very few others have had issues and no recall for item as of yet... that was last year in 2016. date below on when it happened was when we purchased from dealership new.

During acceleration, there is a burnt/exhaust odor entering the passenger cabin. i have taken it in to my ford dealer several times, but they can't seem to fix the problem even when they follow the tsb. it is makes feel me ill and i am afraid to drive the vehicle.

When accelerating when trying to pass, or just speeding up, car is taken over with a rotten egg smell, was told it was a carbon monoxide leak!!

There is an exhaust smell of rotten eggs, burnt rubber, and sulfur that protrudes from the air vents into the cabin of the vehicle upon acceleration and a smaller amount of exhaust protrusion upon idle. both city and highway driving are affected. the exhaust smell has caused some passenger nausea.

First long trip in my suv. most of my driving is city driving to and from work. while traveling with the family on our vacation, we all noticed after acceleration (passing cars or up inclines) the car smelled like sulfur or a waste treatment plant (other clever words used by my daughters). this was all highway (two lane up to four lane) travel. approximately 600 miles each way. with the frequency of the problem on this trip, i realized i've smelled it before but just assumed i was driving past a sewage problem or treatment facility. i never thought about an issue with my car that would cause a smell like that. upon googling what might cause the problem, i found a lot of info on the issue, including a ford service bulletin (attached), lawsuits and your organization's investigation of the issue. based on what i read, i felt i should let you know i have the same issue. i've contacted the local ford dealership from whom i bought the car and who services the car and they eventually found a bulletin that covers the issue but because my car is recently out of warranty, said i need to pay for the investigation and possible fix(es). i am not happy about that either and am now concerned whether there is actually a fix. given the knowledge ford has about this issue, i would expect ford to fix this at their cost . . . assuming there is a fix. i'm going to follow this with a call to ford motor company's customer service department to make them aware.

Exhaust smell in cabin. we experience a strong odor in the cabin when accelerating, typically while getting onto a highway or passing. it makes no difference if the windows are open or the ac is on. we don't drive this vehicle very much to date we have 28000 miles on it.

Strong smell of exhaust fumes when excellerating hard from a stop or from any speed and excelleration is continued for at least 20 to 30 sec.

Tl* the contact owns a 2014 ford explorer. the contact stated that while driving at approximately 65 mph, the steering wheel became difficult to maneuver. the steering and service advance track warning indicators illuminated. the contact called ford hixson mazda located on 2506 macarthur dr, alexandria, la 71301 and spoke with greg who scheduled an appointment for 8/3/17. the contact received notification of nhtsa campaign number: 16v245000(suspension). the manufacturer was not made aware of the failure. the vin was not available.

I have had problems for three years with carbon monoxide fumes in the cabin of the car every time you excellerate. it causes headaches and nausea. they have made attempts in may of this year to fix the problem, but they could not solve the problem. i am afraid of having a wreck and i am now becoming afraid of driving the car anywhere except on straight roads. it has gotten worse the last two years, but it has been a problem since i first started driving the car.

My 2014 ford explorer is emitting a smell in the the vechicle. i drive my truck all day 5 days a week with my job and i have been experincing dizziness and headaches and breathing problems. i borrowed a friends carbon monoxide for a couple of days and it detected readings of (co). i find that i have to drive with my windows open in order to have fresh air while driving so i don't get sleepy. the smell is persistant throughout my work day and i'm very concerned about the carbon monixide and how it is effecting my health. the odor occurs while driving, sitting in traffic of at red lights every day.

Smell of exhaust fumes present in the cabin. all passengers complain of headaches, dizzyness, nausea, and lethargy. this occurs after driving with the windows up. second owner of vehicle. problem has existed since at least june 7th.