2014 FORD Escape

Power Train System said Replace Turbocharger Assembly. I just had a new transmission put in and now a few weeks after the turbocharger goes out. I see there is a recall on this. I am a senior and don’t have the money to fix this after replacing the transmission. I am asking Ford to honor the recall and fix my car.

Car abruptly stopped without warning. The engine locked up.

The back-up camera goes either completely blank or goes on and off.

Clear coat paint is peeling off, and the is a 1/2 inch spot on the rear hatch with NO paint or primer on it.

Car was purchased used in Feb 2017 with 19,800 miles on it. It\'s now 18 months after we\'ve owned it and it only has 49,000 miles on it. The 3 of the 4 doors have rust along the bottom of each of them, which has come through the paint.
According to Ford and the dealer, they will only fix it at their cost if the rust has eaten all the way through the metal. I know the warranty states that it only covers perforated body panels, but at what point do I know it is perforated before it\'s too late. Super frustrating.

My rear window has shattered twice and my rear passenger side window has shattered once in just over a 3 year period. Each time I have replaced the window and made a glass repair insurance claim. First issue: Rear window August 2015. Second issue: Side window August 2016. Third issue: Rear window October 2017. There were no signs of theft or vandalism.

power steering assit failed i cannot afford to pay 1400 dollar repair

Rear windshield exploded without any notice or apparent cause.

1. Software was throwing false error messages that included \"detected frontend impact shut off fuel for safety follow restart instructions\" and the engine shut off while I was driving on the freeway at 70 mph in traffic. The car had been in 4 times previously, including the day before this incident for other software issues. I took car straight to the dealer after I got it restarted, which was difficult. Ford finally replaced all Software which they say was finally debugged.

2. Right rear passenger door came open while driving and would not relatch. Door had to be tied closed to opposite door to hold it closed. Took to dealer 7/21/16 and Service Rep acted surprised about a door latch problem, claimed to see nothing wrong and suggested my husband take it home and play with it. That was not acceptable to me. I returned to the dealer after looking up and finding many Consumer compaints about failing door latches on various Ford Models and recalls on 400,000 of some models though not the Ford Escape. Service Rep when challenged said other models but not Escape involved. I advised it is now and I wanted it fixed and other doors checked. Too busy that day but scheduled an appointment for July 26, 2016. No commitment ffrom Ford about who will pay…said it will depend on my Warranty. Ford obviously knows there is either a design defect or faulty part so why aren\'t they being more proactive at addressing this problem, or at minimum when a consumer brings in a vehicle with a problem they obviously know about that is dangerous such as a door coming open while driving, why they don\'t just admit to the problem and correct it. It remains to be seen what will happen on my repair.

The back driver side door popped open and would not close. It was very scary having this happen in traffic while driving. Even after doing a makeshift \"fix\" (i.e., bungee cording the door semi closed so it wouldn\'t swing open all the way) so that I could drive it to the dealership, I was still shook up from having it fling open! The car dealership told me they had several other Ford Escapes in with the same issue. Clearly something is amiss. :-(

Transmission slams when downshifting at highway speeds. If you are on cruise control at highway speed and depress to accelerate to pass a slower car when the transmission downshifts it feels like two manhole covers are being slammed together with a loud noise. Took it to the dealer and they could not replicate. It does not occur every time.

Car is bucking and stalling and mechanics can’t find anything wrong with it, even though I’ve showed them the complaint reports for the exact problem online.

The Family entertainment System, Navigation System in dash computer control stopped working. Dealer estimated 7-10 days for parts. No response or contact or estimate almost 4 weeks later.

While driving at approximately 25 mph with temperatures in the high 20’s i heard a loud pop similar to a gun shot and then looked back and my rear window just started to spider. I was only in the vehicle for about 10 minutes. I pulled over and there were no impact marks and the glass on each side of the window had fallen off but the rest of the glass was in tact. There were verticle stress fractures on each far side of the glass and spidering on the rest of the glass toward the middle. Ford let me know that this had been happening to F150’s recently but not in new Escapes and they refused to pay for it. They advised that something must of impacted the window but would not provide any further clarification. I have pictures of the glass also and submitted them to Ford’s corportation and also the dealership, Moon Township Ford. They still would not pay. It seems this has been a continuing pattern for Ford Escapes througout the past decade.

Engine extremely hard to start in cold weather
Intermittant brake failure
Loose of control do to alignment issues.
Intermittent Sudden lose of speed – even on flat road
Intermittent Problems with hesitation on acceleration.
Burning Rubber from back end around back tires.
Poor fuel economy
Something catching under drivers side for.
Circulation Button working sometimes.
Problems with wipers
Trunk not Opening properly
Back up camera moving position
USB PORT broke
Drivers side cover came loose
Left back door bumper and another piece came off.

Last 2 visits at dealer they refused to look at myself vehicle.
Tried taken to 2 other Ford Dealers and was told they would not let
Me being car in.
Is a Breach of warrenty.

Front right ball joint spontaneously came apart. My wife pulled up driveway, I happened to be outside next to car when she pulled in. We suddenly heard loud crunching sound and she stopped. When we found nothing I asked her to back up. We heard crunching sound again and she said the steering wheel was not controlling car. She immediately stopped. We discovered right front wheel pushed against tire well of body frame. Next day when tow truck lifted car, we discovered the ball joint assembly had come apart. Perry Ford (San Diego) confirmed ball joint appears to have come apart without any obvious sign of damage due to impact or driver fault. NOTE: my wife had just come off freeway, traveling 15 miles from work and 1 mile from off ramp to our home. If she had been just another 5 min on freeway traveling 65-70mph…I hate to imagine what would have happened.

the steering wheel on the escape froze completely, and i had no control of the car while driving.

Was traveling for work in ohio. on a major highway at night. the road was under construction and therefore had merging lanes and a reduced speed limit coming up. i passed 5 trucks before the merge to get ahead them before the tight lines. as i was passing i was losing power. very dangerous in the left lane! i eventually was able to cut some people off with my flashers on to get to the right lane. there was no shoulder! my car continued slowing in 55mph construction zone. i was finally able to get on a shoulder. i was able to turn the car on and off around 8 times to limp off the highway to a near by loves truckstop. no leaks or smoke. there was no warning. the transmission failed. towed to a local ford dealer. 370 miles from home. they were zero help. had it transported to a dealer at home. total catastrophic trans failure. around $6700 to ford with no discounts from them.

Power trained failed twice. first time aug '18 with 37k miles and second event feb. ''21 with 67k miles. both events the vehicle suddenly displays a 'transmission fault: service now' which renders the vehicle unable to drive. first event randy wise ford dealership repaired by tech (name chandler) our six speed transmission. they replaced under warranty; direct clutch rebuild, replace friction material & seals..etc. the second event: same vehicle suddenly displays a 'transmission fault: service now.' i return the escape to randy wise (manager mike) and informed us that diagnoses (scope) "reclutch failure" code. same issue. they stated iy was out of there 2 year warranty and i had three out of pocket options to fix & no warranty. i contacted ford customer service (erica) to file claim. erica contacted the dealer and return back to me in 5 minutes stating the three out of pocket cost was my only options. no escalation was offer beside wirting a note to the as customer service dept. i request the name of te ford zone manager for se michigan and she could not provide the contact. transmission failure twice with less than 68k miles. the vehicle would lunge when coming to a stop. upon take off from a stop, it would have very little power or high rpm's & move slow causing safe driving issues. placing the vehicle in drive (from park position, the vehicle lunged forward... rough, clumpsy the whole time we have owned. very disappointed in ford, ford product adn ford authorized dealer service work. this vehicle is a lemon and should be a law protecting consumers from such faulty ford products.

My 2014 ford escape titanium's transmission stopped working. my car was in park on the side of the road and when i put it in drive, my transmission slipped and would not move forward. i had to get my car towed and two mechanics said the transmission is done. my car has 80,000 miles and was well taken car of.

Subj: ford's swollen wheel lug-nut issue issue: wheel lug-nuts on ford vehicles become swollen and un-serviceable. the tire wrench tool that ford provides will not fit these defective lug-nuts and because of such a flat tire can not be easily nor quickly changed.; a safety as well as a consumer issue.

On or about august of 2019 my car began pulling when i was on the freeway. the car then just turned off and i was luck to veer off to the right without hitting any other cars. the car was towed to the dealership (serra ford in rochester, mi) only to find out i needed a new transmission. the car was only 5 years old and even though it was out of warranty (mileage) 112,000 miles on the car and ford refused to assist me in repairing the car. i have purchased ford cars since 1998 and kept them for over 8 years. i have never had to replace a transmission on a car let alone when its only 5 years old. serra ford (matt) stated that the overdrive band failed first which caused the transmission to overheat. the material then desenagrated and metal was sucked into the tube for the actual transmission pump. he recommended another transmission but i wanted to know why they engine light never came on when the overdrive band failed? i asked the same question to the rep at ford and no one could answer me. i feel like i would not have had to purchase another used transmission had the sensor indicated that something was going on with the engine. i really want ford to refund me for the money i had to spend on my transmission.

The car started to delay and wouldn't accelerate while i was on a three lane interstate going 70mph then shortly after that it would make a loud boom sound that would shake the vehicle everytime it was shifted into any of the gears. it won't accelerate at all now. it will move forward and bsckward automatically when put into gear but will only rev when the gas pedal is pressed

On 3/20/21 when driving my 2014 ford escape my husband and i noticed a humming noise. then it seemed as if the car wasn't shifting and was idling real high. then there was nothing, no power of speed or shifting. no check engine light, just a red light came on saying transmission fault service now. we had to have the vehicle towed to our nearest ford dealer. to find out this is not a recall and it was a catastrophic transmission failure. he said it will cost us $5100 for them to get a new transmission which are back ordered. i also called ford directly about this and they said it is not an open recall, and the car is out of warranty by 3 months!! i find this terrible i have had this vehicle for 5 years and taken good care of it and for ford to not take care of its customers on something like this i feel is horrific!!

2014 ford escape titanium taken in for every recall, and maintained. while driving on a 3 lane road going 40 mph the windshield wipers went on full speed (not raining) and would not/could not turn them off. after about 5 minutes they went down to slow speed. then the car lost power, no steering or brakes. no way to stop or steer the car. it slowed and finally came to a clunky stop. flames were coming out of the bottom of the car onto the road at that time. within 1-2 minutes the flames were coming from the top of the engine, up and over the hood onto the top and over the car completely.

I have a 2014 ford escape se with 67000 miles and when i was parked burger king parking lot with engine running a message came on that said it was overheating so i parked it and looked under hood saw it had an antifreeze reservoir that was low so i proceeded to get an appointment for cloninger ford morganton nc for the works oil change and coolant reservoir and they checked it put antifreeze in it and said any problems call them. i left and it seemed ok, until i had it runnung in the driveway and it was overheating it said again so then i called told them what happened and got appointment to come in again and i went and showed them that the reservoir was empty again so maybe i had a leak since they just filled it up a week ago at my appointment same dealer service dept. after they looked at it they said the engine needed to be replaced due to the engine coolant system causing a crack in the engine and it would be $8000. plus labor to repair and there was no recall for it and it was out of warranty and they were seeing it more and more on this car and i would be better to trade it in. it now sits in my driveway until something can get done. i truly believe consumers should be covered for this with all the complaints here and with attorneys on the internet who are exploring same problem.

Tl* the contact owns a 2014 ford escape. the contact stated while driving 20 mph, the vehicle made a loud grinding sound. the contact pulled over and shut-off the vehicle. the contact stated that the failure recurred a second time after the vehicle was restarted. the vehicle would not restart. no warning lights were illuminated. the vehicle was towed to an independent mechanic where it was diagnosed with metal shavings inside the transmission fluid. the vehicle was not repaired. a local dealer was not contacted. the manufacturer was not made aware of the failure. the approximate failure mileage was 102,000.

Transmission problems slips gear and kicks when going from 2nd gear to 3rd from time to time i'm afraid i'm gonna have to pay for a new transmission

I tried to park my car as usually, put the shift in p, but the car continued to move. i was scared and unpleasantly surprised. i had to to drive around the parking lot in front of home depot in dickson city and finally decided to turn of the car. after that i was not able to turn on the engine. i had the car towed away to gibbons ford.

Tl* the contact owns a 2014 ford escape. the contact stated while the vehicle was parked, the vehicle independently reversed as the vehicle was not running dragging the contact about 20 feet. the contact stated no warning light was illuminated. the contact sustained road rash and a bruised thigh and abdomen. the contact had to seek medical attention. the vehicle was not taken to a local dealer or independent mechanic to have it was diagnosed. the vehicle had not been repaired. the contact was relating the issue to nhtsa campaign number: 18v471000 (power train). the manufacturer had not been informed of the failure. the failure mileage was approximately 70,000.

My dash lights never indicated any low oil. ended up running out of oil and i started keeping track. i was putting in a qt a day. no visible signs on motor or ground of oil leak. but smoke in tail pipe. then today the motor blow completely even w oil in it. i searched up my make and model. their are tons of recalls for the oil leak ad i said, and for the instrument panel not working. but my dealership said i have no recalls what's so ever and non have been done on this car. some of those recalls i read said it could catch fire!!

The contact owns a 2014 ford escape. the contact stated while driving at various speeds, the vehicle was leaking coolant. the contact stated that the low coolant warning light was illuminated on the instrument panel. the vehicle was taken to an independent mechanic where it was diagnosed with a cracked valve in the coolant system. the contact was informed that the coolant system needed to be replaced. the vehicle was not repaired. the contact stated that the vehicle had been serviced under nhtsa campaign number: 17v209000 (engine and engine cooling) prior to owning the vehicle however, the contact was relating the failure to the recall. the manufacturer had been informed of the failure and informed the contact that recall had already been serviced. the failure mileage was approximately 103,000.

The contact owns a 2014 ford escape. the contact stated that the check engine warning light illuminated while driving at an undisclosed speed. the vehicle hesitated to start with an abnormal odor. the vehicle stalled while parked in the driveway on three separate occasions. the vehicle was not taken to be diagnosed nor repaired. the manufacturer was notified of the failure. the dealer was contacted and the contact was informed to bring the vehicle in to be diagnosed. the contact felt that the vehicle was unsafe to be driven. the failure mileage was approximately 67,500.

Car was parked, got into it put the shifter down and nothing would happen with the car. it appears there is a issue with the shifter cable. there was a recall for this model if it was built between may-sep 2013. this model was built in jun of 2014. same issue and model built at the same plant. since it was built about 9 month later they (ford) will not cover the fix.

The contact owns a 2014 ford escape. the contact stated while operating the vehicle, the message "transmission failure" displayed before the speed was reduced and the vehicle would not properly accelerate. the vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be repaired. the vehicle was not yet repaired. the manufacturer was notified of the failure. the local dealer was not notified. the failure mileage was 151,000.

The contact owns a 2014 ford escape. the contact stated while approaching the driveway, the gear shifter lever failed to engage properly and indicated that the vehicle was still in neutral. there was no warning light illuminated. the contact attempted to turn off the vehicle however, the vehicle failed to turn off. the battery was disconnected and the vehicle turned off. the vehicle was not diagnosed nor repaired. the dealer was contacted and informed the contact that the vin was not under recall. the manufacturer was notified of the failure however, no further assistance was provided. the failure mileage was approximately 155,000.

The contact owns a 2014 ford escape. the contact stated while driving 35 mph, the vehicle stalled. the contact stated that there was no warning light illuminated. the vehicle was towed to a local dealer to be diagnosed. the contact was informed that the engine, the transmission, the manifold, and the computer needed to be replaced. the vehicle was not repaired. the contact was relating the failure to an unknown recall. the manufacturer had been informed of the failure and referred the contact to the nhtsa for assistance. the failure mileage was approximately 107,000.

The contact owns a 2014 ford escape. the contact stated that upon starting the vehicle, the vehicle would not shift out of the park. the contact also stated that the vehicle proceeded to drift forward. there was no warning light illuminated. the contact had the vehicle towed to an independent mechanic where they diagnosed the vehicle with transmission failure. the contact had the transmission replaced. recently while at a gas station, the contact attempted to park the vehicle while in reverse; however, the gear shifter failed to shift out of reverse. the contact stated that the vehicle continued to drift backward. the vehicle was turned off. the contact took the vehicle to another independent mechanic where the vehicle was diagnosed with a defective gear linkage system. unable to repair the vehicle, the contact was informed by a mechanic that he would be able to shift the vehicle into drive position however, once the vehicle was turned off, the vehicle would not restart. the contact drove the vehicle home and parked the vehicle with the parking brake activated. the vehicle then failed to restart. the contact called the manufacturer and was informed that there were no recalls on the vin. the contact was referred to the nhtsa for assistance. the vehicle was not repaired. the failure mileage was approximately 130,000

The contact owns a 2014 ford escape. the contact stated that while driving at approximately 10 mph, there was an abnormal crunching sound coming from the steering wheel. in addition, the steering wheel ceased without warning. the vehicle was restarted and the steering functionality returned. the dealer was not contacted. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 95,000.

I started the car and tried to move the steering wheel and it won't move to either side. in the dash of the car only appears a i.

I was driving in a parking lot and put my car in reverse to allow another car out of a parking spot. when i tried to put my car back into drive it was stuck in reverse and would not shift. this nearly sent me crashing into the car behind me as a result. i couldn’t even put the car in park because the shift was stuck. i turned off the car and attempted to turn it back on but it would not start. bystanders helped push my car into a parking spot where i attempted to troubleshoot the issue. i was able to push a white lever under the shift panel to get the shift stick to move but it was then stuck in neutral and would not recognize any other gear. i had to put the emergency parking break on to keep my car from rolling into other cars around me. i did some research and found recall # 18s20 - 2013-2014 escape with a 6f35 transmission shift cable bushing replacement. i contacted a few ford dealerships in my area but they said my vin was not included in this recall even though this is the exact issue i was having and posed a severe safety issue.

The coolant replacement valve need to be replaced every 6 months and there are other year of this vehicle that has been recalled but, i do not see it recalled on the 2014. i have replaced this part almost 5 times since i bought this car from my dealership.

After a 45 minute highway drive, i left my vehicle running in park to go run into a store briefly. upon re-entering my car and shifting into reverse my engine revved but the car did not move. initially i thought i was caught on a curb until all of a sudden the transmission caught an jolted the car backwards. i just barely managed to get the car home but after catching gears to move forward it would slip the engine would rev and then catch and jolt forward. eventually it died and had to be pushed home. after reading online about this issue it seems common for this model and year, however my vehicle fell into a different made year. my big concern here is this happened without warning as seems to be the case with many other. luckily i was a short ways from my destination and also parked in a parking lot when it first occurred, rather than doing 65 on the highway in the fast lane. a recall on all transmission from 2014 ford escapes should be activated to correct this issue. multiple mechanics have mentioned it is a terrible year for the car, so clearly its common knowledge that ford has slightly addressed. i do not care that i have to pay for this expensive fix, i am more concerned about it happening to other and severe accidents occurring.

What component or system failed or malfunctioned, and is it available for inspection upon request? rack and pinion gear assembly. yes, but already inspected by ford dealership. how was your safety or the safety of others put at risk? stopped to get gas while on a trip, when turned the engine on, the steering wheel would not turn. it was completely locked with no prior warning. if this had happened on the interstate, i could have wrecked with children in the vehicle. i am not even sure i would have been able to turn the wheel to pull off to the side of the road. very dangerous. had to be towed 24miles to closest ford dealership and spent the night in a strange town as everything was closed and couldn't get rental as the supply was low in the tiny town. has the problem been reproduced or confirmed by a dealer or independent service center? yes, dealer service center confirmed problem and informed me it would cost $3k to fix on my 2014 ford escape, which only has 54k miles on it. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes, by ford's service center, where the vehicle is being repaired. were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no warning until after the problem occurred. the reading stated, "steering assist fault service required" when i started my car to a locked steering wheel.

A recall was issued for back up camera malfunctions on ford models under nhtsa campaign number: 20v575000. my escape has the exact same issue with the back up camera as described in the recall. the camera intermittently goes out and a message appears on the screen that the back up camera is not available or it goes blank. i have had the dealership look at the camera twice in the past three years and each time they tell me there is not an issue with the camera that it functions as expected.

I have a cracked cylinder head on cylinder number 3 that is leaking coolant into my engine. my vehicle was bought directly from ford in 2014 and has 68,900 miles on it. i have done all of the routine maintenance over the years and there is absolutely no reason my vehicle should be having this issue. i have already had my car in the shop multiple times for the same issue. engine light kept coming on and i could barely get it too accelerate before i was told it will cost almost $9000 to fix. i attempted to call ford and they claim there is nothing they can do for me.

Driving on the highway i lost braking power the brake vacuum pump ceased up and broke the bolt in the cam shaft that had to be drilled out and replaced then that caused more damage to the cam and bottom end of the motor for the motor to throw the following codes: p0365 p0369 p0012 p0299 b1215 p0234 u3008 u3003 u0300 p1594 u0140 u0154 u2300 u0422 b1b36 with all these codes i did the following and am now without a vehicle thanks to ford. this vehicle only has 58000 miles is single owner and was well maintained till this incident now i am told the motor has to be rebuilt as the cam and bottom end are the issues with this vehicle and this has happened to a lot of people and could have cause a crash or deadly accident as no brakes and now no vehicle. the three sensors were replaced and brake vacuum pump and bolt that drives the pump from the cam along with new spark plugs and valve cover gaskets plus oil change and filter plus new battery and tires along with front rotors calipers brake pads and rear rotors and brake pads. i blame ford for this as this is a well known issue with 2014 to 2019 models of ford escape titanium 2.0l eco boost engine with turbo. garages all over the us and canada have been just replacing the engines due to poor engineering on fords part and i believe ford should be held responsible to the engines replacement as it is not even 60000 miles and i try to take good car of my vehicle only to have none now to drive. ford should be held responsible.

Had a child in car seat when the passenger door opened thank goodness i was in driveway. i have a door that does not close due to the recall latch and part is on back order. no eta from local ford company. in the meantime door does not close and i’m left waiting for who knows how long for the parts to arrive for a recall that ford has been aware of for years.

The contact owns a 2014 ford escape. the contact stated that on several occasions while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. the vehicle was taken to an independent mechanic and the contact was informed that there was a defect with the tcm module connector. the vehicle was then taken to several other independent mechanics however, the mechanics were unable to repair the vehicle. upon investigation, the contact discovered nhtsa campaign number: 14v495000 (electrical system) which he linked to the failure. the manufacturer was notified of the failure and confirmed that the vin was not included in the recall. the vehicle was not repaired. the failure mileage was unknown.

When i turn the car on and put it on reverse it takes a while to change gears and when you change it to drive it sometimes won’t let you drive and makes you feel like ur on n

I was driving down a busy highway and out of nowhere i noticed my car started to slowly stall out. i was lucky enough to pull into the median where my car had came to an abrupt stop. i put it in park, but after that i wasn’t even able to turn my car off or on. my lights were still on in my car and everything else. i couldn’t shift gears to even put it into neutral to push it out of the way. i was lucky enough to call the police to come make sure i wouldn’t get hit. we had it towed, the tow truck driver had to manually unhook my car battery and take the shifter apart to put it into neutral. i looked my vin # up for a recall but mine is not apart of the recall. which it definitely needs to be, i could’ve been killed if i wouldn’t have gotten my car over in time.

The contact's father owns a 2014 ford escape. the contact stated that while his father was driving at an undisclosed speed, the vehicle overheated and loss motive power. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic who informed the contact that the failure was related to nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was then towed to the dealer and diagnosed that there was coolant found in cylinder number 2 from a cracked head gasket. the contact was informed that the engine needed to be rebuilt or replaced. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure. the failure mileage was 44,778.

Initially the only problem i had was the back up camera. it kept disconnecting, with a failure (error) code. soon afterwards, the vehicle loss all power steering abilities. the tires have been replaced with new tires. the vehicle locked up when parked and i was unable to move it when in drive. i called for assistance from a towing company. they inflated my tires. i took the vehicle to a certified mechanic. they were unable to resolve the issue. they said they couldn’t find them problem. today, i (just) returned from an out of state vacation with my 2 grandchildren in tow, and loss power steering again while going down a steep and curvy mountain side. i found a pullout, parked and i called my daughter to come pick up the kids (several hours away) for their safety. i also had my husband assist me with handling and driving the vehicle with out power steering. again several hours away. the mountains & cliffs were a threat and a danger to all of us on the road. so we worked through a plan of push & pull. i’ve reported the problem multiple times to the local ford dealership & manufacture with no positive response or suggestions. the vehicle is a 2014 with only 52,722 miles. i need help, please.

When putting my vehicle into reverse it wouldn't go into gear it was stuck in a neutral position unless it was in park. if i would step in the gas it would just rev up the engine.

The contact owns a 2014 ford escape. the contact stated that the instrument panel was inoperable, which resulted in the contact not being able to view the speed, fuel level, and warning lights. the vehicle was not diagnosed or repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 15v406000 (electrical system) however, the vin was not included. the manufacturer was informed of the failure. the contact was informed that the vin was not included in the recall. the failure mileage was unavailable.

1. my electrical system shutdown the car 2. it stop while we were driving in the middle of a busy street 3. yes...they needed to keep the car for several days in order to fix all of the components that were effected. 4. a policeman tried to help with the car and then they had to redirect traffic and they called for the tow 5. no warning lights or alerts

Driving a friends vehicle, got out to run into an open garage for an errand. placed floor shift in park, left driver door open, vehicle running...no chime! came back to suv, friend had gotten out of the passenger side, closed door and was standing at the rear of the vehicle. she stated that she needed to get into the cargo area and that i needed to turn the vehicle off so that it could be opened. i questioned why i could not just push the door open button and she stated that it was a safety feature. she came around to the outside of the driver's door and said to reach in and turn it off, at which time the suv immediately went into reverse, caught me under the door and dragged me approximately 20-25 feet the vehicle came to rest partially on the driveway and partially in grass. i had road rash on my back and massive blood loss in my abdomen as well as bruising on thigh and elbows. it is my understanding that this model has been recalled for both the lack of chime when running, key in the ignition, door open and a transmission bushing that malfunctions and does not properly go into park by using the gear shifter. and that others have been dragged by their 2014 escapes. i do not own this vehicle and the owner stated that i did not properly put it into park or knocked it out of park when i reached in to turn the ignition off. therefore she will not have the vehicle checked for a malfunction.

The contact owns a 2014 ford escape. the contact stated that upon backing out of a parking space, the power steering assist failed with an unknown warning light illuminated on the instrument panel. the contact was able to restart the vehicle and resumed normal driving operation. a few days later, the contact stated that while at a complete stop, the failure returned with the "power steering assist, service required" warning message on the instrument panel. due to the failure, the contact had the vehicle towed to a dealer where she was informed that the steering column needed to be replaced. the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 122,000.

The vehicle was used days prior with no issues. i started the vehicle up while still in the parking spot and the vehicle started great. everything was fine while driving this particular day. my husband and i alternated between drivers, him and i. suddenly the car was revving itself as i pushed on the gas pedal. the vehicle suddenly with no warning stopped picking up speed then would pick up speed when you least expected it. i didn't receive any warning on the dashboard until this had been going on for nearly 2 hours so there was definitely a delayed response on the dashboard of any warning or malfunction. my husband and i pulled over multiple times, turned off the car and allowed it to sit for 15-30 minutes then carried on our way. it wasn't until 2 hours after this issue started that we suddenly received a warning on the dashboard that stated transmission fault service now. every time we would stop, turn off the car and turn it back on the warning on the dashboard disappeared. it would eventually come back on approximately 20-30 minutes later. we were far from home and wouldn't have been able to get a tow unless we were within a 100 mile radius. we drove the vehicle as far as we could then without warning the vehicle it shut off. it lost all power completely. i took the vehicle for a diagnostic to a reputable ford dealership and i'm being told that i need an engine and transmission. i did a bit of research and found that ford escape are nitrous for engine and transmission issues. i've found several articles where individuals complained of the exact same issue as mines. ford needs to be held accountable for making such an unreliable vehicle! they made a vehicle that is known to have a multitude of major safety issues yet has done nothing to resolve the matter. now we are stuck with a vehicle that doesn't work! we have to continue making payments on a vehicle that is of no use! we are both disabled as well so this vehicle was our lifeline to getting around!

Rear window shatter due to heat while parked, when not in used the vehicle is parked in the garage.

The contact owns a 2014 ford escape. the contact stated while driving 50 mph, the low on coolant level warning light illuminated. while driving, another message was displayed on the instrument panel stating that the engine was overheating, do not drive. the contact pulled over into a parking lot and attempted to restart the vehicle however, the vehicle failed to restart. the vehicle was towed to his residence. the next day the contact had the vehicle towed to the local dealer. the local dealer inspected the vehicle but was unable to restart the vehicle. the battery and starter were replaced, and the vehicle was diagnosed. the contact was informed that the engine needed to be replaced. the contact took the vehicle to an independent mechanic and the engine was replaced; however, the engine overheating message was still displayed on the instrument panel. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 98,000.

The contact owns a 2014 ford escape. the contact stated while driving 65 mph, the vehicle started overheating with a warning light on the instrument panel. the contact pulled over to the side of the road and opened the hood and saw coolant leaking all over the engine. the contact added some water in the vehicle and waited a few minutes and drove back to the residence. the contact’s husband works as a mechanic and diagnosed the vehicle with a cracked coolant reservoir. the vehicle was repaired, and the entire cooling system was replaced however, the failure persisted. the contact took the vehicle to an independent mechanic to be inspected however, the mechanic was unable to duplicate the failure. the contact was informed that the failure was related to nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 70,000.

The contact owns a 2014 ford escape. the contact stated while driving various speeds, excessive force was needed to steer the vehicle with the steering assist fault service required warning message illuminated on the instrument panel. the contact had taken the vehicle to the dealer and the mechanic performed a steering gear update on the vehicle. recently, the contact stated that after reversing out of her driveway, the failure returned as the same warning message reappeared on the instrument panel. upon restart, the vehicle resumed normal operation; however, the failure would intermittently occur while driving at various speeds. the manufacturer was notified of the failure but offered no assistance. the vehicle was not repaired. the failure mileage was approximately 35,000.

Instrument panel cluster lcd constantly flashing and not working.

The contact owns a 2014 ford escape. the contact stated that the vehicle would not shift out of park. the contact stated no warning light was illuminated. the vehicle was not diagnosed or repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 18v471000 (power train) however, the vin was not included. the manufacturer was informed of the failure and confirmed that the vin was not included in the recall. the failure mileage was approximately 107,000.

I was driving on the highway and all of the sudden the temperature gauge maxed out and the console said engine overheating. i pulled off to the side and as soon as i put the car in park, the gauge returned to normal. the coolant reservoir was full and the radiator was not unreasonably hot. the check engine light came on at the beginning and went away as soon as i pulled off. i do not know what caused this problem, but it has not been recreated since then.

I have a 2014 ford escape vin:[xxx] (mfg date 11/2013) that almost killed somebody. i put the car in park and got out of the car, it then proceeded to roll backwards towards a crowd of people. i was able to jump back in the car and put on the emergency brake to stop the car. turns out their is a recall : ford safety recall 18s20 – shift cable bushing replacement affecting 2013-2014 ford escape, & 2013-2016 ford fusion. unfortunately, i never got a recall notice because the recall only covers escapes up to 9/2013. how can i get my car added to the recall? thank you in advance. [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2014 ford escape. the contact stated that while driving at slow speeds, the vehicle overheated. there was an abnormal odor and detection of heat inside the vehicle. a message to pull over and check the engine was displayed. the vehicle was taken to the local dealer where it was diagnosed that there was anti-freeze in the engine and the engine needed to be replaced. the repair parts were not available. the vehicle was not repaired. the manufacturer was notified however, no further assistance was provided. the contact mentioned being extremely concerned about driving the vehicle and a possible fire. the failure mileage was 51,187.

Engine caught on fire

The valve for the eco system is stuck open which causes car to stall while driving and loses power on a flat surface(most do that uphill) and revs engine rpms way too high and tranny slips. i have a aftermarket warranty that is bumper to bumper but seems everytime i take it to garage the warranty company claims the parts aren't covered. i can't afford this repair which is going to cost me $600. the company doesn't even pay for the diagnosis which is another $90. ford investigation needs to recheck their results over

Unknown. often back up camera when using reverse in automatic transmission display goes blank or says camera not found doesn’t work often dealer twice or more nothing found. darn.

A common issue on these ford escapes (mine is a 2014) are the canister purge valve sticks open , causing the fuels vapors to enter engine while fueling. this essentially floods the engine when fueling. it also throws a check engine light and runs lean. i have seen hundreds of issues which the ford escapes and nothing has been done about it . this should be covered under the emissions defect warranty but the part is not listed. the weird part is this same exact issue is listed under numerous recalls for different models such as the ford focus. i have no idea why ford is not acknowledging this issue on the escape ,especially on the 1.6 ecoboost engine - which is a pain to change the canister purge valve. hopefully ford fixes this and sends recalls to everyone affected.

The contact owns a 2014 ford escape. the contact stated while driving at 45 mph, the vehicle inadvertently stalled. the contact veered to the side of the road. the contact stated he turned off the vehicle and as he turned it back on, the vehicle made an abnormal popping sound. the contact stated when he switched gears to drive the vehicle moved with delay, however, he was able to drive to his destination. the dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnosis. the manufacturer was not notified of the failure. the vehicle was not diagnosed nor repaired. the approximate failure mileage was 90,342.

Driving and the steering assist failure warning came on and lost all power steering.

The contact owns a 2014 ford escape. the contact stated that while driving at 40 mph, the power steering assist fault warning message appeared on the instrument panel. the contact used excessive force to move the vehicle off the road. due to the failure, the contact initially had the vehicle towed to an independent mechanic who was unable to determine the cause of the failure. the vehicle was then towed to a dealer. the contact was informed that the steering rack assembly needed to be replaced. the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 57,000.

Vehicle continues to lose coolant. no visible leaks. vehicle previously tested for coolant loss. dealership performed pressure test. tested satisfactory. problem has persisted. ford has issued a recall for coolant loss. contacted ford, told my vehicle is not on the recall list. my vehicle has the 1.6l ecoboost engine that has a known problem of coolant leaking into the cylinders. ford customer service is unable to explain why my vehicle is not part of the recall, only saying my vin is not part of the coolant recall. at some point my vehicle will suffer catastrophic engine failure or a fire. ford has put coolant level sensors in vehicles with this engine. this does not solve the leaking problem, but at least monitors coolant level. my vin strangely does not qualify for this.

Vehicle began shaking when idling and was taken to independent repair shop. upon their inspection oil was found around the spark plugs which was an indication that there was a cracked cylinder head caused by overheating and requiring a new engine. there had been no sensor alert that coolant levels were low.

Transmission quit working and the vehicle stopped forward progress abruptly. there were no warnings on the dash. vehicle will not shift and transmission disengages with no warning. repair shop quoted a complete replacement at $7000.

Light went off for low tire pressure. rear passenger side tire was low. filled with air and drove for a couple weeks; light again went off. filled tire again and took to service center this morning to see if something had penetrated tire or if bead had loosened. service center found nail in tire and repaired. they had to replace 4 lug nuts as they were swollen. (i didn’t even know this was possible!). a simple and inexpensive tire repair turned into more than expected, which is rough when you’re on a small, fixed income. my fear is that i will eventually have the same experience/expense, at some point in time, with the other three tires. as a side note, and something that maybe should be filed as a separate complaint, is that the back-up camera malfunctions frequently…sometimes with image appearing upside down or a completely black screen. i spoke with two separate repair shops and was told it couldn’t be fixed…had to be replaced…and was quoted over $500 to replace it…obviously something i cannot afford to do. was told it’s a common issue on escapes, yet there have been no recalls for this issue. if we’re really trying to improve safety, then maybe this issue needs to be addressed as well. i have heard they will be required on new cars in the future; but something needs to be done about existing failures…and to set a standard regarding future failures on those new cars. my camera went out after warranty expiration, so i had no way to afford to fix it. ford should stand behind their product and replace these defective cameras. my car now has 95,207 miles on it, and the camera failed over a year ago. i wouldn’t think a 7-year-old (6-year-old at time of failure) car with less than 100,000 miles on it should have that type of failure. ford needs to use better equipment or offer better warranties. for most of us, $500 is a pretty substantial expense, and i’ll bet there are a lot of escapes with defective cameras that people can’t afford to fix.

The contact owns a 2014 ford escape. the contact stated while stationary, the contact shifted into reverse however, the vehicle failed to respond. the contact stated no warning light was illuminated. the vehicle was towed to a local dealer where it was diagnosed with needing the shifter cable bushing replaced. the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 110,000.

Went to pull out from light and car would not go into gear then clunk it jammed into gear but then the light was red and it almost sent me into the intersection

Vehicle stalled while driving around 45mph while in traffic this has happened 2 times now and mechanics were unsure of issue.

Coolant is leaking into the engine, ford is aware of this issue and has owners install an engine coolant sensor to avoid a potential fire risk. this was done with this vehicle however it obviously does not fix the underlying problem.

The contact owns a 2014 ford escape. the contact stated that while her daughter was driving at an unknown speed, the power steering assist fault warning message appeared on the instrument panel. the contact's daughter used excessive force to drive the vehicle home. due to the failure, the contact had the vehicle towed to a dealer. the contact was informed that the steering rack assembly needed to be replaced. the manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. the contact filed a case and was referred to nhtsa for assistance. the vehicle had yet to be repaired. the failure mileage was approximately 75,000.

Vehicle got a steering assist fault on information center. at that time, loss of power steering. it is electric power steering for this vehicle. was unable to steer vehicle at this time. did not cause a diagnostic code. searched online and many issues with this vehicle. ford says nothing is wrong. someone will get hurt if this is not fixed. the amount of people having this issue is a manufacture defect and should be fixed as such.

Battery dies, for no apparent reason, alternator test done and was good. after putting in drive car started forward then trans slipped and car stalled would not restart. vehicle had to be towed. replaced battery 2 times before and still drains and dies. checked system for power drains and found none.

The car continues to have a leak of coolant even after the dealership claims it has been repaired. there is no visible sign of a coolant leak. the engine continues to run hot on a daily basis. the car does not even give a signal warning until it has already reached high temperatures and then states to shut the engine down immediately. the service center refuses to inspect my car as they state the recall has already been repaired. it appears to be an on going problem with 2014 1.6l escape engines.

The contact's niece owned a 2014 ford escape. the contact stated that while his niece was driving at 60-65 mph, she saw smoke coming from underneath the hood of the vehicle. the coolant warning light illuminated. the contact stated that as his niece veered to the side of the road and exited the vehicle, she saw fire underneath the vehicle. the contact's niece was able to extinguish the fire with the assistance of the fire department. a police report was filed. the vehicle was towed to a tow yard where it was totaled. the used car dealer was notified of the failure. the manufacturer was notified of the failure and advised the contact that they could not assist as the vin was not included in the recall for nhtsa campaign number: 17v209000 (engine and engine cooling). the approximate failure mileage was 125,000.

It is an ongoing issue with the 2014 escape. they had a recall out for the coolant system. a healthy engine does not use coolant. i kept having it checked it had no visible leaks but was losing coolant no visible leaks. i got an engine light i took the car to ford dealer here in scarborough toronto he told me the car coolant has been leaking into engine blocks. the dealer is claiming it has nothing to do with the recall. ford won't fix it and is saying it's not part of the recall. they are saying i have to replace my whole engine. it is a 2014 ford escape with 110000km on it.

2014 ford escape presents with major engine cooling system issues for several years despite regular repair and maintenance to these systems. heat blows cold unless driving 55 mph or more and coolant needs to be replaced every two weeks during the fall and winter. engine coolant leaks onto engine block despite regular repair for several years. serious safety hazard possible due to this.

Vehicle stalls many times while driving usually after starting vehicle and take off . check engine light came on there was a code for fuel pump or fuel pressure. looks like there may be a recall on my vehicle as well unsure as to next steps, i dont want to get in a accident need fixed asap

I was driving down the road on my way home from the store my car suddenly stalled on me. i would have been rear ended had i not been able to pull over on the side of the road because a car was right behind me. i was fortunate to be able to not hit ant trees or mailboxes on the side of the road or that there was not a deep ditch! it could have been a bad wreck with deadly injuries. the engine was still running even though it loss power. there was no warning. the engine light never came on. i tried getting back on the the road, the car would barely go and was making a grinder /wining noise.still on engine light or warning. i managed to get to my drive way, then the gear slipped and the car jerked bad! i was able to get it in the driveway! i had it towed to a automotive shop. the technician determined i have transmission failure! i am having to get a new transmission!!! i the car has 58,000 miles on it when it happened. it’s my understanding that this has happened to other people with 2014 ford escape.

I have had a 2014 ford escape titanium 1.6l turbo, but i have had two transmissions (6f35) fail for the exact same reason. the torque converter is shooting metal into the transmission causing an internal failure. this has resulted in me having to pay for yet another transmission costing me at least $6,000 from the repair and then for acquiring a rental vehicle. i've been told by my repair shop that this is a common issue with this transmission. the failure both times has happened when i have been driving at a high rate of speed on the expressway and i suddenly lose the ability to drive the car and i have to coast to safety. the first time this happened i did experience a warning from my on board system but the second time the failure happened and nothing came up on the dash. i currently have an extended warranty through endurance that is not paying for this repair. this will be the second claim that i have made then i will have to pay out of pocket. i think there seriously needs to be a recall or some sort of redesign done on this torque converter.

Unrepaired door recall/door won’t open from inside

The contact owns a 2014 ford escape. the contact stated that while driving at approximately 70 mph, the vehicle did not become inoperable as the vehicle failed to downshift and accelerate. in addition, the rpms were rising to 4 but the vehicle was not shifting gears while the check engine light and check transmission warning lights illuminated. the vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 98,000.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the front-end experienced shaking and vibrations. the vehicle was taken to an independent mechanic who diagnosed that the motor mount had fractured. the cause of the failure was not determined. the vehicle was not yet repaired. the local dealer and manufacturer were notified but no assistance was offered. the failure mileage was 90,000.

I stopped at a light at a busy intersection and my car just died. no power whatsoever. after a couple of minutes i was able to start it. it’s almost occurred multiple times previously.

My transmission went out at 107,500 miles while going 85 on the highway after leaving work. i was pressing the gas, but my car would not accelerate. my car was at almost 5000 rpms and making a terrible noise. i was able to coast into a parking lot. my car was struggling to shift from neutral to reverse and was making a loud revving noise even when idle. i was almost read-ended when my transmission went out and caused others to change lanes quickly to avoid hitting me. i was lucky that i did not get stranded in the middle lane of the highway. i had my vehicle towed to aamco who confirmed it was my transmission. the service representative i spoke to said that he drove my car around the block himself and got stranded in the middle of the road. he confirmed my transmission was reading multiple error codes and that it would need to be rebuilt. it is still currently being repaired, but they estimated it would be around $3300 to rebuild the transmission. there was no check engine light, and the only light that was on was a low tire pressure alert due to the sudden cold weather. on the way to work that day (about 8 hours prior to the incident), my car was making a loud noise but driving fine. once i left work, i continued to notice the abnormal noise. i stopped at a red light then accelerated to turn at the intersection. once i turned, i made it about a quart of a mile before my car stopped accelerating. i am waiting on the official findings from aamco to determine what the exact issue with the transmission is.

The wipers became slow and erratic, then stopped when headlights were turned on. the lights also were affected as they became dim or out depending on the selection of hi, low or driving. the wipers could have failed during a storm, or the headlights could have become inoperative with no warning. the problem was reproduced at the dealer and inspected as well. there was no indication that there was a problem until the wipers and lights were operated. there could have been more systems that were failing we did not notice as the problem was all of the grounding wires were on painted surfaces. there are several service bulletins on this car and the ford focus in the same model year range. i have correspondence from the dealer that indicates the problem. although our car did not fall under these bulletins, i feel this should be a recall since any electric component could fail with no warning by the design of these cars.

In brief, it is my contention that safety recall# 17s09 service was not performed in its entirely on my vehicle and likely several others by the dealerships. the dealerships only replaced the engine coolant sensors & the motor mounts per their understanding of the recall instructions but did not replace the coolant system hoses as instructed in the dec 13th correspondence to the dealers. after having several problems with coolant leakages in my vehicle which caused the check engine light to come on it was discovered that i had multiple hoses leaking. i spoke with a service manager at the dealership that performed my recall service in april/2018 about the hoses not being replaced which was my current problem? i was informed this was not what the dealerships were instructed to do by ford motors in their recall notices to them. two different dealerships i visited were oblivious to this recall mandate. in the meantime i have incurred nearly $1500 in repair expenses because the recall that was investigated and mandated by nhtsa in 2017 was not performed in its entirety although ford motors assured this would be addressed in the recall. investigation needed/warranted.

Lights come on for engine and gas pump while in motion throws vehicle to right at 55 mph when gas light comes one says empty all the time does at stops too slams into next gear shaking car badly with a bang it does often enough at 1/2 tank only or below but does not read more than 1/8 tank from full when filling up at pump all the time

Transmission fault: engine suddenly reved high and didn’t move. weird noise coming on and off. no prior warning or notifications with transmission

Coolant level sensor failed after repair for recall number 17s09. mechanic reports that senior failed in same way as documented in the recall. however ford refuses to conduct the repair a second time.

All lug nuts needed replaced due to swelling

Cvt transmission went out on the street causing me to stall in a highly congested area. this could have been a perfect rear end condition..

Lug nuts on wheels i have been asked to replace the ford lug nuts for swelling first....when i purchased new tires,and i just went in for service to ford and they didnt say anything.

The contact owns a 2014 ford escape. the contact stated that while at a complete stop, the vehicle would intermittently fail to accelerate upon the depression of the accelerator pedal without warning. as the failure persisted, the contact checked the engine and discovered that there was no coolant in the engine. due to the failure, the contact had the vehicle towed to a dealer where the mechanic discovered that the coolant sensor was defective. upon investigation, the contact discovered nhtsa campaign number: 17v209000 (engine and engine cooling) which he linked to the failure. the manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. the vehicle had yet to be repaired. the failure mileage was approximately 126,000.

While driving 75 mph down the highway the transmission failed with no warning lights or symptoms. car wouldn't change gears and thankfully was able to exit the highway without an accident in a highly congested area. after pulling off the highway car would not move or go into reverse then transmission light came on. only owner of vehicle and it was bought brand new from the dealership always being serviced by ford. dealership has advised the transmission failed though this should not happen at this mileage and the repair is a new transmission. this appears to be a known issue with this make and model of vehicle yet is continuing to happen. a faulty transmission that goes out with no warning while driving is a huge safety issue. thankfully i was not hurt but someone is going to get hurt or killed.

Purge valve failed. car stalled with no warning in traffic at lights in busy intersection in the dark. i was stranded alone in winter thirty miles from home in the country. finally a man assisted to push the car on a side road. waited another hour alone for tow to landmark ford in tigard oregon. dealer stated purge valve failed. paid $700 to fix plus $250 for rental car. found exact problem on ford recall 18s32 ford focus same model years and engine type as my escape. ford corporate stated they didn't issue a recall on the escape because they didn't think it was a problem. this is a known issue with ford focus. why wasn't a recall issue for the escape?

While driving on a busy street the engine power suddenly dropped to zero, while multiple alert lights (including check engine) turned on. at the same time, the rpm of the vehicle increased significantly. power steering stayed on, but the car would not move under its own power. there was just enough momentum to coast into a parking lot.

Our escape keeps stating it has low coolant, we refill it and within a week it has low coolant again. also after driving there is a strong antifreeze smell outside of the vehicle.

2014 ford escape awd, driving on roadway and engine light came on. vehicle was chugging at various times and able to reach home. checked oil, was same color not milky. drove to dealership, on way engine light flashed and then remained steady. vehicle chugged off and on. reached dealership. assessment conducted by service tech. complete engine failure and replacement needed. coolant intrusion into block and spark plugs in cylinders 2 and 3 fused to block. cost estimate at $8000.00. i am required to have dealership give me a salvage amount and applied to $5000.00 remaining balance. another vehicle will be required to be purchased. my wife and me are retired on fixed income. another dealership repair tech. advised this is an ongoing issue with these engines self distructing. any assistance would be appreciated.

The contact owns a 2014 ford escape. the contact stated that while driving at 60 mph, the vehicle hesitated upon depression of the accelerator pedal. the contact was uncertain if any warning lights appeared on the instrument panel during the failure. the hesitation continued as the contact exited the highway and coasted the vehicle into a parking lot. the vehicle was then towed to her residence. the vehicle was then towed to an independent mechanic where they replaced the transmission; however, the failure persisted. the dealer was contacted about the failure and informed the contact that there were no recalls on the vehicle. the manufacturer was not notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 98,000.

1-10-2022 i was driving to my mothers home and suddenly the car stopped driving,i pushed the foot pedal and nothing happened. i stopped and shifted gears to see if i could make it go, i had to get it towed, the person picking it up stated that this happens with 2014 ford escapes. i then went online to find a recall dated from 9-2018 on the transmission and several more recalls on this vechile. i take good care of my ford and i am dissapointed i have no warnings of any kind and now have no way to get to work.

Premature transmission failure with no warning at all while traveling at 75 miles per hour on the highway and an accident was narrowly avoided. car was towed to dealership and they did confirm the transmission has failed and needs to be replaced. it appears this is a known issue yet they will not do anything to help the consumer except tell them it failed and they have to replace it for $6000 dollars. after much research there are hundreds of complaints on this same issue on this exact vehicle and the transmission is failing people while driving without warning - this is going to get someone injured or killed as there is no warning of potential transmission issues - just fails while driving out of nowhere and on vehicles that should not be having transmission issues yet. ford is doing nothing about this but they know of the issue - they just leave the cars out there so someone can possibly get hurt. this is a huge safety concern and i cannot believe there is not a recall on this vehicle. this needs to be investigated in full and the consumers taken care of as you cannot knowlingy put faulty transmissions in cars and let the consumer get injured or even possibly killed.

While driving on hwy 65-n, the interior lights came on and on the lcd we got a warning sound & message saying that the rear left door was open !!, we panic b/c our dog was in the back seat, we thought that he had open it, we rushed to the stop on the side of the hwy, we try, and try to closed the door, it never latched, we had to "secure" the door with my belt. very scary and dangerous situation. never got a warning about it; we went directly to the dealer that we bought it from, they inspected the problem, and said that we had to pay for the repair... why?

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle overheated and shut off. the vehicle was towed to the local dealer where it was diagnosed that there was an air bubble in the coolant. the fluid was drained and refilled. the vehicle was repaired however, the failure recurred. the vehicle was taken to the same local dealer where it was diagnosed that the cooling fan was inoperable. the vehicle was towed to the same dealer to be diagnosed. the contact was informed that there was oil mixing with the coolant. the contact stated the failure was related to nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to nhtsa for assistance. the approximate failure mileage was 51,479.

The contact owns a 2014 ford escape. the contact stated that the coolant was leaking. additionally, the vehicle failed to heat up. the contact added coolant to the coolant reservoir however, the coolant level was low the next day. there were no warning lights illuminated. the vehicle was taken to an independent mechanic who informed the contact that the coolant system was pressurizing. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the contact stated that the failure was related to nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer was not notified of the failure. the approximate failure mileage was 81,000.

Lost power, didn't seem to get into dive on freeway could't get power on to freeway when at a stop take time to get power up to a good speed car at aamco for inspection needed to re build leaking bad brushing no did not get any warning warning light came on as i went to aamco of low coolant only

I had a blowout on my left driver tire. we were on a interstate highway. the highway patrol was unable to get the lug nuts off to change the tire. i had the tire iron that came with the car and the highway patrol had a 4 way tire iron. none of them were able to get the lug nuts off. when i had it towed to a ford dealer i was told that this is a problem with all the ford escapes. the lug nuts swell up and cannot be removed. i was told to get the lug nuts changed out and i would not have this problem. i did this at my expense. why is ford not required to change these out at their expense and why were we not notified before i had this blowout out on a interstate???? it cost me $150.00 to get all the lug nuts replaced.

I have a coolant intrusion issue. this issue is causing a major problem to the engine and long block cylinders. this problem has occurred randomly causing the car to buffer, shut off on its own, and have white smoke come out of the exhaust and run terribly. i have taken this vehicle to multiple ford service centers in the last two years for its usual maintenance repairs and nobody has pointed out there has been an issue. my car is now in the shop with an $8,000 repair cost. ford has decided to not fix the recall issue on my vehicle. this problem is a known issue for the 2014 ford escapes. i purchased this vehicle at carmax and have paperwork saying there are 2 recalls associated with this vin. manufacturer number: 17s09 nhtsa recall number: 17v209 recall status: recall incomplete the cycling head crack may cause an oil leak that may result in a fire in the engine compartment. this is an extremely dangerous issue for myself & others.

While driving in traffic the vehicle lost drive power and would not engage into gear. no warning lamps or dashboard signals. the safety of other drivers became clear as i had to move the car (while coasting) from lane to side of road. the dealership called this a catastrophic transmission failure of the pump and suggests a full transmission replacement. my incident could have been far worse if on highway or heavier traffic. this failure contributed to unsafe conditions. i’m reporting this because i’ve read about many other instances of the same transmission problem on the same model and make and year.

The contact owns a 2014 ford escape. the contact stated that while his son was driving at an undisclosed speed, the vehicle overheated and there was smoke coming from the vehicle. the vehicle was towed to the independent mechanic, who diagnosed that the turbo and wiring harness was burnt, and there was coolant leaking in cylinders # 2 and # 3. the mechanic replaced the turbo, wiring harness, and valve cover gasket; however, after the repairs, the mechanic discovered there was a cracked head gasket. the vehicle was not repaired and remained with the independent mechanic. the manufacturer was made aware of the failure. the contact related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling) however, the vin was not included in the recall. the failure mileage was approximately 106,000.

The car loses coolant but know leaks. the dash says coolant low so i add coolant to the reservoir and then it is fine till around a month and does it again so i do the same thing. started doing it when got cold and use heater all the time. my daughter has a 2014 escape to and it is also doing it.

The power steering goes out intermittently when turning, which has almost caused me to be in several wrecks. there are no warnings lamps or messages displayed. this seems to be a problem noted by numerous other people on the internet with this year.

The contact owns a 2014 ford escape. the contact stated while driving at various speeds the vehicle would overheat and produce smoke from the engine compartment. the contact stated that the check engine warning light was illuminated. the vehicle was taken to a local dealer where it was awaiting diagnostic testing. upon investigation, the contact associated the failure with nhtsa campaign number: 17v209000 (engine and engine cooling) however, the vin was not included. the manufacturer was not informed of the failure. the failure mileage was approximately 118,000. the consumer stated the vehicle leaked coolant. also, the engine was running rough and blowing smoke. the engine needed to be replaced.

The contact owns a 2014 ford escape. the contact stated that while reversing and then attempting to shift into drive, the gear shifter would not function as needed. the contact stated no warning light was illuminated. the contact had the vehicle towed to the local dealer, where it has not yet been diagnosed. the contact was informed by the tow truck driver that the shifter cable had detached and that there was a recall from the manufacturer regarding the shifter cable. the vehicle was not repaired but was pending repairs. the manufacturer had not been informed of the failure. the failure mileage was approximately 75,000.

The contact owns a 2014 ford escape. the contact stated that initially, the coolant valve had become defective which resulted in her vehicle overheating as indicated by the temperature gauge. the contact took the vehicle to an independent mechanic where they replaced the coolant valve and coolant tank. despite the repairs, the failure persisted and the vehicle was taken back to the mechanic where the diagnostic trouble code indicated that the coolant bypass was defective. the contact had the coolant bypass valve replaced and later discovered nhtsa campaign number: 17v209000 (engine and engine cooling) which she linked to the failure. also, the contact stated that while her daughter was at a red light, the vehicle shut off without warning. the contact's husband was called to the scene and was able to restart the vehicle. once home, the vehicle was towed to the same independent mechanic where the vehicle was diagnosed with a defective transmission. the transmission was replaced. additionally, she also stated that her vehicle would fail to start up after filling the vehicle with fuel. after multiple attempts, the contact was able to restart the vehicle and drove the vehicle back to the independent mechanic where he diagnosed the vehicle with a defective fuel pump. upon investigation, the contact linked the failure to nhtsa campaign number: 15v005000 (fuel system, gasoline). the contact then called both the dealer and the manufacturer and was informed that her vehicle was not included in the recall. the vehicle was not repaired. the failure mileage was approximately 90,000. consumer's daughter was sitting at the red light the car shut off, when she turned the car back on she was in drive but the car went into reverse. she almost hit the car behind her. she had to try and shift into drive but was only able to get it into neutral and move the car to the side so the other cars could get past. she had to remain with her foot on the brake because it would not shift into park. my husband had to come and help her. vehicle was towed and transmission was replaced.

The contact owns a 2014 ford escape. the contact stated that upon placing the gear shifter into park, the “shift to park” message was displayed on the instrument panel. the contact also stated that upon placing the gear shifter into park; the vehicle would roll away without warning. the contact called two dealers and each informed her that her vehicle was not included in nhtsa campaign number: 18v471000 (power train). the manufacturer was also notified of the failure and referred him to nhtsa for assistance. the vehicle was not repaired. the failure mileage was approximately 200,000.

Could not replace tire, swollen lug nuts

My 2014 ford escape warning light comes on and says coolant is low so i add coolant and the warning light goes away. in another month this happens again so i add coolant again and light goes off. this happens approximately every month. the temperature gauge stays the same, it stays normal. my moms 2014 escape does the same thing.

My warning light comes on and it says coolant is low. i add some coolant and the warning light goes off. in a month the same thing happens again. i add coolant again. i have to keep adding coolant approximately every month. there is no puddle under car and the heat temperature gauge stays the same in normal range. also my daughter’s 2014 escape also does the same thing. hers started doing it in november.

The contact owns a 2014 ford escape. the contact stated while attempting to park the vehicle the gear shifter cable fractured making it difficult to safely park the vehicle. the vehicle was taken to the local dealer however, the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 100,000.

I had a faulty instrument cluster repaired, which apparently is a recurring issue with this model of vehicle. in fact, my car is only 3 months outside the period that would have qualified it for a recall for this exact issue. it’s clear that this vehicle should have qualified for recall, as the mechanic who repaired it was happy to admit. myself and other escape owners who have experienced this same issue with slightly newer cars should be eligible as well.

Back up camera not working. occasionally comes on for short period of time. error message sometimes says "camera not available". sometimes nothing but home screen.

The contact owns a 2014 ford escape. the contact stated that while depressing the accelerator pedal, the vehicle reversed without warning. in addition, the rpm was fluctuating. the vehicle was taken to the dealer and the contact was informed that there were no open recalls on the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 106,875.

The contact owns a 2014 ford escape. the contact stated that the rear passenger’s side door could not be opened from the inside and would only open from the outside when aggressively pulled. the contact then received notification of nhtsa campaign number: 20v331000 (latches/ locks/linkages) which the contact linked to the failure. the contact took the vehicle to the dealer where she was informed that the recall could not be serviced due to the numbers on her door not matching the numbers on the recall. the contact was informed that the dealer would contact the manufacturer about the failure; however, the contact had not yet received a response from the dealer. the contact took the vehicle back to the dealer twice and was denied service both times. the contact then called the manufacturer who referred her to nhtsa for assistance. the vehicle was not repaired and remained in the possession of the dealer. the failure mileage was approximately 60,000.

The contact owns a 2014 ford escape. the contact stated that the instrument panel was inoperable. the contact stated that the speedometer and the odometer no longer functioned due to the failure. the contact called the dealer and he was referred to the manufacturer for assistance. the manufacturer informed him to use the "ford pass" app to keep track of his vehicle mileage. the contact stated that the app did not work with his model year vehicle. the vehicle had yet to be repaired. the failure mileage was approximately 127,000.

Owner scheduled appointment with lakeview ford due to no heat in vehicle, stalling when fuel was full, an active indicator for airbags. they completed the repairs for total around $1500. shop went to test drive and vehicle caught fire.

The contact owns a 2014 ford escape. the contact stated while driving 40 mph the instrument panel dimmed and then became inoperable. the vehicle was not taken to be diagnosed or repaired. the contact referenced nhtsa campaign number: 15v406000 (electrical system) however, the vin was not included. neither the dealer nor the manufacturer had been notified of the failure. the approximate failure mileage was 112,000.

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the spark plug in cylinder number four was welded into the head of the engine, causing an engine failure. the independent mechanic informed the contact that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with nhtsa. the failure mileage was approximately 88,000.

Transmission just stopped engaging into gear all together around 85000 miles. would not move at all. had to be towed and new transmission had to be put in by shore transmissions llc 306 tanyard rd. centerville, md 21617

The contact owns a 2014 ford escape. the contact stated while starting the vehicle, the low coolant warning light illuminated. the vehicle would also stall with a burning odor was present coming from the antifreeze. the contact added coolant and the warning light was no longer displayed. the failure was persistent. the vehicle was towed to a dealer where it was diagnosed that the heater hose failed. the hose was replaced; however, the failure continued. the vehicle was returned to the dealer due to the coolant not circulating in the engine. the vehicle was not repaired. the contact linked the failure to nhtsa campaign number: 12v431000 (engine and engine cooling) and 17v209000 (engine and engine cooling) however, the vin was not included in the recall. the approximate failure mileage was 115,189. claim number is [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”

The contact owns a 2014 ford escape. the contact stated while reversing at approximately 2 mph, the rear-view camera would malfunction and display a message "camera not available" also the camera image would display upside down on the monitor or was completely blank. the contact took the vehicle to the local dealer, where it was diagnosed and determined that the accessory protocol interface module (apim) needed to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure and referred the contact to file a safety complaint. the failure mileage was approximately 136,000.

I am having to add coolant in the reservoir. there is a indicator on the dashboard states coolant low. i don't know where the coolant is going. they're no visible leaks. i have not had a recall for this matter. recalled are 2014 ford escape. they can overheat due to lack of antifreeze. lack of coolant circulation could cause the engine to overheat and experience a crack in the cylinder head. a cracked head can cause pressurized oil leaks, oil that can leak onto hot engines. there have been reported fires.

I was driving in manhattan and stopped on east 5th street in the east village on my way home at around 7 pm. i stopped the car on a bit of a diagonal in the middle of the street in order to get out and quickly hand something off to someone there. i put the car in park and stepped out for maybe 30 seconds without even closing my door. then when i got back in and tried to drive the car i had no ability to shift into any gear. the gear shifting didn’t click in in any way. the car didn’t register as in park. no lights highlighted the gear on the dashboard. the 4 tires were locked but the steering wheel moved freely and everything else in the car seemed to be perfectly fine. no warning lights came on. we turned the car off and back on many times hoping the computer system would resolve the issue - but that never changed the situation. i could not drive this car. i could not move the car. i was blocking other cars. i called aaa which took an hour and a half to get to me. i had aaa put the car on a flat bed truck and bring it to my darien ct driveway ( at great expense) and then the next morning spoke with my ford dealership and had aaa move the car to the dealership while now having to take a subway and a train to get back to darien i looked up what could be wrong and discovered there had been a recall of many 2014 escapes in 2018 to replace a faulty bushing which could detach from the transmission cable and make it impossible to control the gears. my escape was not recalled - but it certainly should have been because that is exactly what happened. this was very dangerous and expensive. i’m extremely disturbed that had my escape been fixed in this recall this then would not have happened to me. and my life would not have been in jeopardy. what if this happened minutes later when i was again driving in nycity or on the highway ? the ford dealership in stamford ct discovered that “the shifter cable bushing on transmission is broken and not connected to transmission…”

Power steering assist went out without warning while driving.

The contact owns a 2014 ford escape. the contact stated that after refueling, the vehicle would not start. the gear selector was in the park (p) however, the gear shift indicator showed the vehicle in reverse (r). the vehicle was towed to the residence. the cause of the failure was not determined. the local dealer and manufacturer were notified of the failure. the contact was informed that the vehicle was not included in the nhtsa campaign number: 18v471000 (power train). the contact indicated that the vehicle had experienced the failure listed in the recall. the approximate failure mileage was 140,000.

The contact owns a 2014 ford escape. the contact stated while reversing the vehicle at approximately 3 mph, the backup camera would show as "camera not available" or the camera would start pixilating and go blank. the contact stated no other warning lights were illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that a module for the "blue tooth/hands free" phone system needed to be replaced. the vehicle was repaired but the failure on the camera was still recurring. the contact researched a recall that could be related to her failure, nhtsa campaign number 22v082000 (back over prevention). the manufacturer had been informed of the failure. the failure mileage was approximately 85,000. the radio quit working as well as hands free and backup camera comes and goes when it wants. they thought the radio module might fix all of it but only radio and hands free. this car has always been serviced and repaired at wehr ford.

Unknown. the backup camera has stopped working properly. it will come on and then will stop or it will not come on at all. just seems a possible issue as you could be backing out of a parking space at the mall or grocery store and either hit a car or pedestrian. it seems this would be a safety issue but i'm not positive.

Head gasket was damaged but little to no signs that it was malfunctioning. only warning code was spark plugs. replaced spark plugs but light kept turning on. if the mechanic had not looked deeper at the issue my safety would have been compromised due to lack of notifications when car was being diagnosed

Vehicle will start and run normally when first starting. after running for approximately 20 minutes and stopping (turning off engine), then re-starting within 30 minutes, the vehicle will start and run for a short period before stalling. it is unpredictable and dangerous (stalling in traffic or when pulling out into traffic). i see a re-call for a similar problem for recall number 108695 but for some reason this recall does not show up when i put in the vin number. has been doing this off and on ever since we owned the vehicle but it has almost caused an accident recently so need to take care of it.

The contact owns a 2014 ford escape. the contact stated while driving approximately 2 - 25 mph, there was an unknown grinding noise coming from the rear of the vehicle. there were no warning lights illuminated on the instrument panel. the vehicle was taken to the local mechanic who diagnosed the failure to be a rear axle failure. the vehicle had not been repaired. the manufacturer was notified of the failure. the approximate failure mileage was 79,000.

I own a 2014 ford escape with 60,000 miles on it. upon turning on the vehicle, the check engine light came on. several days later, also also upon turning on the vehicle, the dash showed a "low coolant" warning. ford's mechanics inspected the vehicle and found that coolant was leaking into the escape's engine. their determination is that it needs a new engine. ford had previously installed a coolant level sensor in the vehicle as part of a 2018 recall. the recall states that, "[i]f the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil. if the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire." the sensor is unhelpful; it notifies you once the coolant is low - after coolant has leaked into your engine and you're already in the unsafe situation described in the recall. there was not any other indication (coolant under the vehicle, for example) of an issue before the check engine light came on. ford performed an oil change on the vehicle 3,400 miles ago and noted no issues with the cooling system or the engine.

The contact owns a 2014 ford escape. the contact stated that while checking the oil, the contact noticed that the coolant level was very low. the dealer was not contacted. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in nhtsa campaign number: 17v209000 (engine and engine cooling). the approximate failure mileage was 71,000.

Owner was driving vehicle approximately 40-45 mph when a yellow light appeared on the dash and message 'powering down' came on. owner pulled over opened the hood to find smoke and then flames which caused damage to their vehicle. claim 31v4fm458

The contact owns a 2014 ford escape. the contact stated while in the driveway and loading the vehicle, wheelchair lift fractured. additionally, there was a low-pressure sensor light illuminated on the instrument panel. the vehicle was not diagnosed or repaired. the contact stated that the vehicle was still drivable. the manufacturer was not notified of the failure. the approximate failure mileage was 50,000.

The contact owns a 2014 ford escape. the contact stated while driving 60 mph, the rpm fluctuated before the vehicle lost motive power and stalled. there was no warning light illuminated. the contact was able to pull to the side of the roadway and had the vehicle towed to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 93,000

Engine shutoff in the middle of a busy road after having vehicle for 3 days.

The contact owns a 2014 ford escape. the contact stated while reversing out of the driveway, the vehicle stalled. the contact stated that the engine was overheating and coolant started leaking from the vehicle. the warning light for the engine overheating was illuminated. the vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 92,000.

The contact owns a 2014 ford escape. the contact stated that the transmission was previously replaced. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. additionally, the driver's side rear door had fractured from daily use, and the contact had to continuously refill the coolant reservoir due to the loss of coolant in the vehicle. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was 82,024.

The vehicle has problems with the transmission, when stopped at a traffic light, crossroads or some other place, the vehicle vibrates and shuts off when in drive or reverse

The check coolant light comes on but the reservoir is full.then the dash lights up telling you to turn the vehicle off and the vehicle starts shaking and then shuts down while driving.i’m thankful i didn’t get in a accident on the highway

Complaint transmission failure at 108,000 miles. no dash board warning light came on. no issue with transmission noticed before the occurrence. heard a low whining noise while driving on highway, then without any warning the vehicle lost power. engine would rev, but not power transferred to the wheels. able to coast to the highway shoulder. had to have vehicle towed to repair shop. repair cost: $5,300. i will share the cost estimate if needed. done with fords!

The contact owns a 2014 ford escape. the contact stated while driving approximately 3 mph, the transmission warning light illuminated. the vehicle would not start after that failure; and the vehicle was towed to a local dealer. the vehicle was diagnosed with a linkage failure. the vehicle was repaired. the manufacturer was notified of the failure. the contact related the failure to nhtsa campaign number: 18v471000 (power train). the approximate failure mileage was 116,048.

I have to keep replacing the lug nuts due to swelling. i’ve replaced them 3 times so far and they are not saying they need to be replaced again

My vehicle suddenly displays a “transmission fault: service now” which rendered the vehicle unable to drive. the transmission has issues and it is a common issue among 2014 ford escapes. there should be a recall issued since it is a common problem. https://www.copilotsearch.com/posts/ford-escape-transmission-problems/ https://www.reddit.com/r/personalfinance/comments/cu2gki/i_need_advice_about_what_to_do_with_this_car_14/ driving on a hill and all of the sudden car wouldn't go forward as the gear stopped shifting. then the transmission gives out. it suddenly displayed "transmission fault: service now". consumer was driving on a hill and all of the sudden the car wouldn't go forward as the gear stopped shifting. then the transmission gives out. it suddenly displayed "transmission fault: service now".

The fuel pump was a recall that i had fixed in 2018 however i am again having the same issue. they tell me since the part was previously replaced it would be my responsibility to pay the 800.00 for yet another fuel pump. typically a fuel pump lasts roughly 100,000 miles but apparently ford products are the exception!! poor customer service from the ford dealer who originally replaced and absolutely no help! when i put gas in my vehicle it won’t start if i turn it off. now is is dying while driving down the highway which could be detrimental to everyone involved.

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the vehicle overheated and the coolant needed to be refilled daily. the vehicle was taken to two independent mechanics who related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling) however, the vin was not included in the recall. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with nhtsa. the failure mileage was unknown.

The contact owns a cybex safety seat, model number: 518002151, model type: sirona m, manufactured on july 2018. the convertible safety seat was being utilized in a 2014 ford escape. the contact noticed that his daughter had foam in her hands but he could not determine the origin of the foam. the contact later received notification of nhtsa campaign number: 22c001000 (child seat). upon inspecting the safety seat headrest, the contact noticed that the bottom left side of the headrest was missing approximately 1.5 inches of foam. the manufacturer was notified of the failure and advised the contact to no longer utilize the safety seat as it was not safe. additionally, the manufacturer informed the contact that they could not assist with the safety seat replacement due to the manufacture date. the safety seat was not replaced.

The contact owns a 2014 ford escape. the contact stated while driving 60 mph, the vehicle hesitated while depressing the accelerator pedal. due to the failure, the contact had the vehicle towed to the residence. the vehicle was taken to an independent mechanic and was diagnosed with transmission failure. the contact called the dealer and was informed that there were no recalls on her vehicle for the transmission failure. the manufacturer was also notified of the failure and referred the contact to the nhtsa for assistance. the vehicle was not repaired. the failure mileage was approximately 91,000.

The contact owns a 2014 ford escape. the contact stated while driving approximately 30 mph, the vehicle lost motive power. additionally, while depressing the accelerator pedal, the turbo boost made a loud high-pitched sound. the contact stated that the low engine coolant warning light was illuminated. the contact had taken the vehicle to an independent mechanic who diagnosed the vehicle with a dtc code for misfires in cylinder #1 through cylinder #4. the mechanic determined that the valve cover gasket needed to be replaced. the vehicle was repaired. the failure reoccurred and the vehicle was towed to a different independent mechanic who diagnosed that there was coolant in the cylinders. the vehicle had not been repaired. the contact researched online and related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer had not been informed of the failure. the failure mileage was approximately 106,000. the vin was not available.

Bushing failure attaches the transmission shifter cable to the transmission. the condition didn't allow me to move shifter lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime. this faulty bushing is currently a active recall #18s20. i reported to local dealer were he said my vehicles vin # wasn't part of active recall. the bushing failure occurred on 5/22/22 with no warning messages or symptoms. the bushing/cable was replaced by local garage. mechanic said the part replaced was the same part as active recall. note: emergency brake was applied during failure to prevent roll away.

Unknown. this is the 2nd time now that my vehicle is just stopped because of electrical issues use the 1st time the ford dealership said that there is nothing wrong with the electrical and i told that there still was after i got to repair the last there's the last time and now it's the same issue same toll truck coming out to get it bringing it to the same dealership tell me the same stuff

The contact owns a 2014 ford escape. the contact stated while idled and attempting to park in her driveway, there were flames coming from under the hood. the hood was opened and flames were visible from the engine. no warning lights illuminated. the contact mentioned that the vehicle overheated, there was a cracked cylinder and an oil leak prior to the fire. the origin of the fire was unknown. the contact extinguished the fire with a fire extinguisher. the fire department was not notified. a dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was informed of the failure and was referred to the nhtsa hotline. the failure mileage was 100,000.

The contact owns a 2014 ford escape. the contact stated while driving at various speeds, the infotainment screen would go blank causing the rear backup camera to become inoperative. the contact took the vehicle to a dealer where they replaced the accessory protocol interface module (apim) under nhtsa campaign number: 15v406000 (electrical system) however, the failure persisted. the contact took the vehicle back to the dealer where a diagnostic test was performed; it was determined that the air control module (acm) needed to be replaced. the manufacturer was notified of the failure but offered no assistance. the vehicle was not repaired. the failure mileage was approximately 75,000.

Nhtsa campaign number: 17v209000 this current recall, is not attached to the vin for my ford escape and the car is in the shop for the exact issue. ford said the nhsta would have to attach the known recall to the vin ford repair order 787886

The contact owns a 2014 ford escape. the contact stated while driving 35-45 mph with her granddaughter in the front passenger’s seat, the vehicle began to stall. the warning "low coolant level; service vehicle immediately" message was displayed. the contact veered to the side of the road. the contact was able to restart the vehicle and drove back to her residence. the contact's son refilled coolant in the vehicle. however, the failure reoccurred while driving the next day. the contact's son, an independent mechanic, diagnosed that the coolant sensors, the engine spark plugs, and unknown parts needed to be replaced. the vehicle was repaired; however, the failure persisted. the dealer was not notified of the failure. the manufacturer was notified of the failure and informed the contact that the vehicle had previously been repaired for a coolant leak failure in 2017 and 2018. the manufacturer referred the contact to the nhtsa. the vehicle was not repaired. the failure mileage was approximately 122,000.

In the first few minutes of operation the transmission/engine speeds up and if not expecting it a surge forward could cause an accident. similiar problems almost every time the car is started.

Car is losing coolant. had pressure tested and am told there is no leak but the issue is a blown head gasket. no warning signs were present regarding this issue, posing a huge safety risk. coolant is leaking into engine due to faulty gasket. i am told that this issue is extremely prevalent with other ford ecoboost engine models as well.

What component or system failed or malfunctioned, and is it available for inspection upon request?-coolant/temperature sensor causing the vehicle to overheat, cylinder head to crack, and coolant leak into the engine. safety jeopardized?-yes, the car was then burning the coolant and it was entering the air and inhaled. possible connection to a confirmed cancer case in the main driver. has the problem been reproduced or confirmed by a dealer or independent service center?-yes, it was reported to two separate ford dealerships a total of 5 times. each time the dealership told me they could not diagnose the problem. i took the car to an independent service center and it was confirmed the head was visibly cracked in 3 locations and the car was burning coolant and emitting it through the exhaust. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?-the vehicle has been to ford dealerships and inspected for service, recalls, and multiple times for this specific issue. were there any warning lamps?-no warning lamps, no other symptoms prior to the failure. i purchased the vehicle from fred beans ford, west chester in feb. 2016. in oct. 2016 the vehicle overheated without any warning lamps or messages and it was towed to fred beans ford. the service department stated there were no issues with the vehicle but replaced the temperature sensor that was recalled. the problem continued with the coolant level decreasing and no leaks could be found. the vehicle was taken to fred beans for a coolant leak 3 additional times and each time i was told they could not diagnose it and they just refilled the coolant. after this i checked the coolant daily and refilled it if needed to the appropriate level. october 2021 i took it to new holland ford where they could not diagnose it. may 2021 an independent center and machine shop where 3 cracks were found in the head causing coolant to leak into the engine and come out the exhaust.

The contact owns a 2014 ford escape. the contact stated that while attempting pull out of the driveway, the vehicle was shifted to drive(d) however, the vehicle failed to respond. the contact stated that the vehicle failed to move. the contact stated that the gear shifter had seized in drive(d). the brake pedal and steering wheel locked up. there were no warning lights illuminated. the contact's father, an independent mechanic, diagnosed that the transmission shifter cable bushing had failed. the dealer and the manufacturer were not notified of the failure. the contact became aware that the vin was included in nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the vehicle was not repaired. the failure mileage was 166,414.

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the vehicle stalled. the vehicle was towed to the dealer where it was diagnosed with manifold absolute pressure (map) sensor failure. the dealer informed the contact that the map sensor needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. the contact related the failure to nhtsa campaign number: 14v495000 (electrical system) however, the vin was not included in the recall. the failure mileage was approximately 79,947.

The contact owns a 2014 ford escape. the contact stated while driving 35 mph, the vehicle started stalling and reversing while the gear shifter was in drive(d). the contact veered to the side of the road. the contact turned off and restarted the vehicle. the contact was able to continue driving however, the failure recurred the next day with the transmission warning light illuminated. the contact stated that the vehicle was not drivable. the contact became aware that the vin was included in nhtsa campaign number: 22v413000 (power train) which she associated with the failure; however, the part to do the recall repair was not yet available. the dealer and the manufacturer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 127,000.

Vehicle tends to self accelerate and lunge forward after coming to a complete stop and shifts are very delayed. car will not shift to the next gear if you don't let off on the accelerator pedal for a moment.

I am sure need be checked by technician

I'll be driving along and sometimes going 30 miles an hour sometimes going up to 65 70 miles an hour on the interstate and while i'm accelerating the car will start shaking like the the whole thing wil. in the only way that it stops is if i let off the accelerator and go slower speed accelerate you know what it means there's that magic speed but like if i have my cruise control on then it has to be at a certain speed because otherwise it will just start shaking and shaking and shaking

I've brought my car in to the 4 dealership in detroit lakes and they charge me a 150 bucks to tell me that there's nothing wrong with my rear rear camera but it goes in-and-out and then like the a warning will come on and say that the transmission is in park when it when it's clearly in reverse but then the rear view camera goes out and then it will just come back but ford says it's nothing you know and i can't even update my car or my ford's sync mytouch whatever cause they tell me it might mess up the whole car.

Car rolled backwards down driveway dragging driver, car was in park and keys were out of ignition. i have the entire incident on video, it was recorded by a security camera.

The contact owns a 2014 ford escape. the contact stated while attempting to start the vehicle, the vehicle failed to start-up. the contact also stated there was an unusual smell coming from the vehicle, and the gears were jumping. there were no warning lights illuminated. the vehicle was taken to the local dealer and diagnosed a failure with the ecm, pcm, and battery drainage failure. the vehicle was not repaired. the contact related the gear jumping failure to nhtsa campaign number: 22v413000 (power train) for which the vin was included. the vin was not included in nhtsa campaign number: 15v813000 (electrical system). the manufacturer was notified of the failure. the approximate failure mileage was 84,900.

The contact owns a 2014 ford escape. the contact stated while parking the vehicle in the garage, the vehicle unintended accelerated causing the vehicle to damage the garage wall, garage freezer, and into the next room which was a bedroom. the vehicle was taken to a collision center for repairs. the vehicle was not diagnosed. the manufacturer was contacted and they stated that there were no recalls and the vehicle did not have an extended warranty. the failure mileage was 55,465. the consumer stated the vehicle is not repaired as of yet, presently waiting for the parts.

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train); however, the part to do the recall repair was not yet available. the contact stated that prior to receiving the recall notification the transmission had been previously replaced after exploding at a drive-thru. the contact stated that the vehicle rolled away after the failure and she lost all control of the vehicle. the vehicle was towed to the dealer where the transmission was replaced under warranty. the dealer had been notified of the issue and confirmed that parts for the recall repair were not yet available. the manufacturer had been notified of the recall. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. vin tool confirms parts not available.

Every time i put my car in park and i take my foot off the break it rolls back a little. i did have a overheating warning and my rear camera didn’t work and it is also upside down.

The contact owns a 2014 ford escape. the contact stated while her husband was driving approximately 55 mph, the accelerator pedal was depressed and the vehicle failed to respond with a whooshing sound coming from the transmission. the contact stated that the check transmission warning light was illuminated. the contact's husband drove the vehicle to an independent mechanic who diagnosed that the transmission had suffered multiple failures and determined that all transmission sensors, solenoids, and other parts needed to be replaced. the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 90,000.

The contact owns a 2014 ford escape. the contact stated that after starting the vehicle and shifting to the reverse, the vehicle failed to move backward. after restarting the vehicle, the failure was still present. the shifter was then shifted to the drive however, the vehicle failed to move forward. the local dealer was contacted and informed that the vehicle was included in the nhtsa campaign number: 22v413000 (power train) however, the part needed to do the recall repair was not yet available. the contact stated that the vehicle had experienced the failure listed in the recall. the failure mileage was 104,000.

The contact owns a 2014 ford escape. the contact stated that the rearview camera intermittently failed to operate as needed. the vehicle was taken to the dealer where it was diagnosed that the rearview camera needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa. the failure mileage was approximately 123,000.

I was on my way home, turned on my turn signal to turn left. went to apply the brakes and they were very hard to push i was unable to stop for about a mile luckily there was no traffic ahead of me if there had i either would’ve gone off the road or hit someone. finally when i came to a stop using both feet to apply pressure to the brake i finally stopped then drove about 5 miles an hour all the way home. after a lot of investigations online i narrow down that it was the brake booster vacuum pump. i ordered the part and when it arrived i proceeded to remove the old one when i did i found that the coupler was broken off inside the camshaft, i was able to get it out with an easy out kit so i ordered a new one of those from ford dealerships. i have since replaced those items completed today but i have not test drivenñ

Coolant is being leaked into the engine, have to "top" off coolant every couple of weeks, no visible leaks underneath, engine light has come on, and there has been rough idling and driving experienced. engine light will go off (on its own) and car will run ok, but happening more frequently and feel the inevitable is an engine replacement (was told that this is what will need to happen)

The contact owns a 2014 ford escape. the contact stated that while operating the vehicle, the check engine warning light illuminated and there was smoke coming from underneath the hood. additionally, the temperature gauge indicated that the engine was overheated. upon inspection, it was discovered that the engine coolant was constantly low however, there were no visible leaks present. the vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine cylinder causing severe damage to the engine. the contact was informed that the engine needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure but no assistance was offered. the failure mileage was 100,000.

As of 6/10/2022 there is a ford recall on my vehicle for the transmission shifter cable #22s43. on 6/30/2022 my vehicle stopped working. the transmission is stuck in park and the gear shift is not registering that the car is supposed to be shifting gears. i had the car towed to ford but they do not have the part and do not know when they will be able to accommodate me. they told me they cannot give me a loaner because they do not have any and i do not qualify for one, because of this i do not have a vehicle to get to and from work. this is causing me to lose out on money from work.

The contact owns a 2014 ford escape. the contact stated while driving approximately 35 mph, the vehicle overheated and cannot simply be fixed. the check engine warning light illuminated with a message to stop the vehicle immediately displayed. the temperature gauge was on hot. the contact turned the vehicle off for 5 minutes, then restarted and drove to the local independent mechanic. the vehicle was diagnosed with an expansion tank crack and sensor failure. the mechanic related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling). the expansion tank and sensors were replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 53,000. mechanic changed 3 sensors and the expansion tank and has cost consumer over $400. engine is overheating and can only be fixed by the manufacturer.

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the stated that after shifting into reverse or drive, the vehicle failed to respond. the vehicle was not taken to be diagnosed or repaired. neither the dealer nor the manufacturer was notified of the failure. the approximate failure mileage was 137,000.

The contact owns a 2014 ford escape. the contact stated upon starting the vehicle, the steering wheel was locked. the "steering assist fault" message was displayed. the contact stated that as he turned off and restarted the vehicle, the message was no longer displayed. the vehicle was taken to the dealer who informed the contact that the mechanic was unable duplicate the failure. the contact stated that the failure reoccurred several times. the contact turned off and restarted the vehicle however, the warning message remained displayed. the vehicle was towed to the dealer where it was diagnosed that the power steering rack needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact they could not assist as the vin was not included in a recall related to the failure. the failure mileage was approximately 62,000.

The contact owns a 2014 ford escape. the contact stated while attempting to shift gear, the contact was unable to move the gear shifter. there were no warning lights illuminated. the vehicle was jump started and driven to the dealer. the dealer diagnosed the failure with the cable shifter bushing. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure was related to nhtsa campaign number 22v413000 (power train). the approximate failure mileage was 130,000. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. vin tool confirms parts not available.

The mechanical brake booster is connected to the overhead cam on fords ecoboost engine. this part is a vacuum pump that is powered by the overhead cam shaft. over time the vacuum pump begins to have issues and becomes increasingly harder for the cam to turn. as the vacuum pump slows, it causes the brakes to be less efficient and increases stopping distance. as the pump degrades, it eventually will fail and freeze up. when this happens, the internal connection to the overhead cam shaft shears off. this cause a complete loss of breaking power leaving only the emergency brake to stop the vehicle. it also drops the internal connectors from the vacuum pump into the motor which damages the motor to the point where the motor must be replaced at a very high cost (it exceeds $10,000). fords warranty does not cover this design failure. owners of these vehicles are forced to replace the motor at their own cost or to scrap the vehicle. i believe that ford was aware of the possibility of the mechanical vacuum pump failure when they tested the design on f150s. ford made a design change on the f150s to an electric vacuum pump. this may have been due to the f150s use as work vehicle and as a towing vehicle which exasperated the issue. please investigate this issue, i believe you will find many other people who have this same issue with the eco boost engine design.

While driving on the highway at 65mph the engine began to fail. the engine light came on and began flashing. i lost power in the engine, the car began to jerk and lost acceleration. luckily i was able to make it to the side of the road and call for assistance. i had the vehicle towed to a repair shop, the mechanic ran a diagnostic test. it was determined that there is internal engine failure. the car is at 113,000 miles and hadn't had any issues or warnings prior to this happening. the mechanics can not find what has caused the engine failure. i was told that the engine needs to be replaced at an estimated cost of 7000 dollars! this vehicle has been maintained and taken care of, it's very dangerous having an engine spontaneously fail while driving on the highway. the engine should not be failing at 113,000 miles.

I have owned this ford for 3 years now. it uses coolent excessively and i have replaced many parts. the catalyic converter went out, all motor mounts, font and rear suspension, engine burp valve, faulty throttle body, fried drivers side bulb socket, wiper arms stripped, weather stipping corroding on windshield near hood, front window cracked and damaged, coolent temperature control sensor and firmwware update not automated and dealer charges $250 to update car software for engine improved performance. sluggish, bogging and unresponsive car until software update and throttle body repair. all around a lemon for as many parts i've put on in a short amount of time. i've spent over $3300 on parts alone. the dealer in upland services the cars oil but fails to fill the fluids, spills oil on my spark plugs and ruins the fasteners to the skid plate by over torqueing them. it has been the worst car experience of my life and i've never had to replace so many parts in so short of time. i drove a 1974 nova around for 20 years and still haven't replaced as many parts. this is ridiculous and predatary of ford to put out cars with these many short term problems on them. literally evering is going bad after 100k miles. i read post after post of people needing new engines and transmissions because of fords incompetience. i just got a recall for the transmission which means the car is unsafe to drive and ford does not have the ability to fix it until the end of the year. without a rental or replacement car i am risking my life driving this vehicle and the integety of the tranmissions. so if the tranmissison breaks before the recall is able to fixed then what happens then. is it now a complicated legal matter where attorny's mitigate the age of the vehicle vs their incompetience. ordering parts with ford is a nightmare. they sometimes send the wrong parts and leave it up to the dealers to do the return or not. so it takes weeks between calling back and forth with ford.com parts.

The contact owns a 2014 ford escape. the contact stated while driving 45 mph, the vehicle began to downshift independently and stalled. the "transmission fault; service now" message was displayed. the contact was able to veer to the side of the road. the contact turned off and restarted the vehicle, shifted to drive and was able to continue driving; however, the failure recurred. the contact was able to drive to the parking area. the vehicle was towed to the dealer where it was diagnosed that the transmission had failed. the dealer also informed the contact that the vin was included in nhtsa campaign number: 22v413000 (power train). the manufacturer was notified of the failure and referred the contact to nhtsa. the failure mileage was approximately 114,000.

The contact owns a 2014 ford escape. the contact stated while driving 60-65 mph, the vehicle started losing motive power. there was no warning light illuminated. the contact pulled into a nearby parking lot and turned off the vehicle for approximately 20 minutes. the contact's husband met her in the parking lot and drove the vehicle to the residence. additionally, the contact stated upon attempting to drive from a complete stop, the vehicle started reversing independently. the contact turned off the vehicle. the contact stated that the upon restarting the vehicle, the accelerator pedal was depressed but the vehicle would not move. the vehicle was towed to an independent mechanic who replaced the transmission fluid and the engine oil. however, upon test driving the vehicle, the independent mechanic informed the contact that the vehicle was not drivable. the contact later received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 98,000. vin tool confirms parts not available.

The contact owns a 2014 ford escape. the contact stated that while driving at various speeds, the vehicle would not properly accelerate due to a #2 engine cylinder misfire. additionally, there was blue smoke coming from the exhaust. the vehicle was taken to the local dealer who diagnosed that the vehicle had experienced an internal coolant leak into the engine cylinder. the contact indicated that the failure eventually caused damage to the engine head gasket and the vehicle was inoperable. the manufacturer was notified of the failure but no assistance was offered. the failure mileage was 110,000.

The contact owns a 2014 ford escape. the contact stated while driving 65 mph, the vehicle started jerking, lunging, and was continuously shifting in and out of gears. the contact stated that the instrument panel displayed that the vehicle was shifting from one gear to another independently. the contact was able to continue driving. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the local dealer was contacted. the vehicle was not diagnosed or repaired. the contact stated that the failure reoccurred while driving. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 110,000. vin tool confirms parts not available.

Side door unable to latch. the latch does not come up to securely shut the door. when i try to shut the door it just bounces back.

My car gear is stuck it will not move my car literally will not move because i can’t switch gears

March 9, 2022 i was driving my ford escape (titanium awd 2.0 eco boost 83083 miles )on hwy 20 in niceville fl. without warning the vehicle stop acceleration at 45mile per hour. as i stopped applying pressure to the throttle the vehicle rpms continued to over rev on their own but the vehicle was not moving and the transmission was not engaging or shifting. i pulled over into the nearest auto zone store, where a tech gave me a fix finder report with codes p0751 ssa performance stuck on or off most likely power train system. i had my vehicle towed to the nearest ford dealership in crestview florida. they kept the car for a week then told me to take it to the gary smith ford in ft walton beach fl because they didn't have any mechanics to work on cars. had it towed to gary smith ford where it has sat in their pkg lot for the month because they say they don't have mechanics either who can work on transmissions or cars yet. the safety issue is that it literally shuts off and doesn't accelerate creating a dangerous situation while driving. i was almost hit from behind with no way to drive out of the situation.

I have an open recall on my 2014 ford escape. it says the date here was june 10th, 2022, however i was not informed until i got the letter in the mail on july 19th, 2022. i was going to leave to the grocery store on sunday the 17th of july, when the shift gear was not at all working and it hasn’t been working ever since. i am just thankful that it happened at home and not any where else. however, i do wish i was emailed or sent a letter earlier to have prevented me from having this problem.

The contact owns a 2014 ford escape. the contact stated while driving at approximately 55 mph, the vehicle was shaking abnormally. the vehicle then started losing motive power with the check engine warning light was illuminated. the contact pulled over and stopped the vehicle and noticed that smoke was coming from the exhaust pipe. the vehicle was towed to a dealer and diagnosed that the engine needed to be replaced. the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 108,000. the contact has stated that the vehicle is still being held at the dealers and has yet to be fixed.

The contact owns a 2014 ford escape. the contact stated that while driving at various speeds the vehicle would hesitate to shift gears. the contact stated that the vehicle would also roll forward when in reverse. the contact stated that warning lights were illuminated. the failure cause was not diagnosed by a dealer or an independent mechanic. the contact stated that the instrument panels fails to be illuminated due to a rear-end collision that she was previously involved in. the contact stated that she received nhtsa campaign number: 22v413000 (power train) and called the dealer who stated that the failure was not related to the recall. the manufacturer was not made aware of the failure. the approximate failure mileage was 72,000.

The contact owns a 2014 ford escape. the contact stated that while stopped in traffic, he was rear-ended by another vehicle that was driving at 70 mph. the contact applied the emergency brake to prevent his vehicle from hitting the vehicle in front of him. the air bags did not deploy upon impact. the contact sought treatment at a urgent care where he was treated for the pain in his neck and back. a police report was not filed. the contact drove the vehicle home and contacted a dealer who referred him to an independent collision center. the vehicle was towed to the collision center where the vehicle was repaired. upon return of the vehicle, the contact stated that the instrument cluster screen was white and would flicker. the vehicle was taken back to the collision center where they towed the vehicle to the ford dealer. the dealer informed that contact that the instrument cluster was an internal failure and would not cover the cost of repair. upon investigation, the contact discovered nhtsa campaign number: 15v406000( electrical system) which he linked to his failure. the manufacturer was notified and informed him that his vehicle was not included in the recall; he was referred to the nhtsa for assistance. the vehicle had yet to be repaired. the failure mileage was unknown due to the failure.

For the past five years, i've been experiencing low coolant issues which i realize isn't a safety problem in and of itself. it's been an ongoing issue and i've spent hundreds of dollars to have the same problem continuing to recur. the mechanics claim there's no leak yet every 2-3 months i have to put antifreeze in my car. several times without notice (low coolant light not working), a high temp light comes on telling me to pull over to safety. the engine goes to low power. usually after about 10-15 minutes, the car is fine. i've explained this to the dealership and never have they been able to find a problem, but i think the two are connected. the most recent safety-related issue was without notice, the high temp warning came on in very busy traffic and the car powered-down, presenting a significant safety hazard. the consumer referenced recall 22s43/22v413, stating the vehicle experienced the same failure. the consumer requested to be reimbursed for the repair.

The transmission seized and would not go into any gear. i was pulling out into street traffic from a parking spot, stuck diagonally while cars tried to avoid hitting my car by sharing a lane if necessary. this was the day after receiving transmission bushing recall. ford will not assist and transmission has to be completely replaced, which is financially impossible. already experienced the dangerous engine issue (rebuilt twice and check engine light still on for cooling sensor) that ford refused to take accountability for. had that transmission seized while on major road or highway, i shudder to think of results. please do not allow ford to continue this insidious behavior.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate. the contact stated that the transmission fluid was leaking from the vehicle. the gear box warning light was illuminated. the vehicle was taken to an independent mechanic who suggested that transmission fluid be added to the vehicle. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was approximately 134,000.

The contact owns a 2014 ford escape. the contact stated that on several occasions the vehicle lost power steering functionality after starting the vehicle. the contact stated that after a few miles the power steering regained functionality, however, the failure was ongoing. the contact stated that an unknown warning light was illuminated and a "steering fault, service soon" message was displayed. the warning lights would turn off after several minutes however, the power steering functionality was not available. the contact had not taken the vehicle to a local dealer. the vehicle had not been diagnosed or repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 54,000.

The contact owns a 2014 ford escape. the contact stated while driving at an unknown speed, she noticed that the check engine warning light was illuminated on the instrument panel. the vehicle was taken to the dealer to be diagnosed. the contact was informed that cylinder #3 showed signals of coolant intrusion. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the nhtsa for assistance. the failure mileage was 1,047.

The car failed while driving, it was inspected by and independent mechanic and also the ford dealership, van bortel ford in rochester ny - it's a 2014 ford escape titanium with 60,000 miles on it. they said the coolant leaked into the engine and the engine now needs to be replaced. we routinely maintained the car. there was no indication or lights that went off warning us of the issue - the car just suddenly stopped working one day and said it was overheating but there was no smoke coming from the engine. we could have gotten hurt while driving since it stopped automatically.

One day after a scheduled oil change my escape idled very rough upon start up. the check engine light came on. i returned to the dealer and they found the code was for the cylinder 1 misfire. the code was cleared and reported to me then it did the same thing for the next several days but no check engine light would come on. today, upon start it idled rough and "low coolant require service" message popped up on my dash. having pressure tested tomorrow to see if coolant is leaking into the cylinder.

The contact owns a 2014 ford escape. the contact stated that after driving into a parking space and switching the transmission to the park position, the vehicle suddenly jolted forward and crashed into a brick wall. during the crash, the vehicle experienced significant damage to the front end but no air bag was deployed. the driver sustained neck and back injuries but no medical treatment was required. the vehicle was not towed. no police report was taken. the cause of the failure was not determined. the local dealer and manufacturer were not contacted. the failure mileage was 110,000.

The contact owns a 2014 ford escape. the contact stated that while her daughter driving at an undisclosed speed, the gear shifter was unable to shift to the intended gear. the vehicle was towed to the dealer where it was diagnosed with transmission failure. the dealer replaced the transmission. the manufacturer was not made aware of the failure. the failure mileage was 114,269.

Transmission light turned on on vehicle today and car started to lose power as i was driving. constantly stopped on the road and did not go faster than 10mph. does not have power and took vehicle to a local mechanic and mechanic stated transmission has problems . this is the first time this has happened and did not show any problems before today.

The contact owns a 2014 ford escape. the contact stated that while driving at various speeds, the coolant warning light would illuminate on the instrument panel. the contact called the dealer and was informed her vehicle was not under warranty. the contact also stated that while driving at 15 mph, the vehicle shut off as the temperature gauge indicated that the engine was hot. there was white smoke coming from the exhaust pipe. the contact had the vehicle towed to an independent mechanic where she was informed that the cylinder had cracked and had leaked coolant into the engine which resulted in engine failure. upon investigation, the contact discovered nhtsa campaign number: 17v209000 (engine and engine cooling) which she linked to the failure. the vehicle had been repaired. the failure mileage was approximately 98,000.

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the dealer was made aware of the issue. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owned a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) and requested to be removed from the recall distribution list as the vehicle was totaled. the local dealer and manufacturer were contacted.

The contact owns a 2014 ford escape. the contact stated that the vehicle received a routine oil change; however, after arriving to her residence she became aware that the check engine warning light had remained illuminated on the instrument panel. the contact turned off and restarted the vehicle and noticed smoke coming from underneath the hood. the contact inspected the vehicle and noticed there was no oil in the engine. the dealer was contacted and stated that the vin was not under recall for the failure. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 144,036.

2014 ford escape. consumer writes in regard to parts being unavailable to perform safety recall.

2014 ford escape. consumer writes in regard to transmission failure. the consumer stated while driving the transmission failed. the vehicle was repaired. the consumer requested to be reimbursed due to a recall notice for the transmission. *js

2014 ford escape. consumer writes in regard to safety recall 22v-413. the consumer stated while driving the teansmission began slipping and stopped working completely. the vehicle was repaired. the consumer stated this was a premature failure and could possibly be covered under recall.

The contact owns a 2014 ford escape. the contact stated while driving at approximately 65 mph, the gear shifter inadvertently shifted out of drive while depressing the brake pedal. the contact stated that there was an abnormal shaking coming from the transmission and the vehicle lunged. the contact stated that he was able to pull the vehicle over on the shoulder and placed the gear shifter into park; however, the vehicle started to roll in reverse. the brake pedal was depressed as the contact was able to get the shifter into drive and pulled over at a service station. no warning lights were illuminated. the contact referenced nhtsa campaign number: 22v413000 (power train). the vehicle was towed to the residence. the vehicle was not repaired. the dealer nor manufacturer was notified of the failure. the approximate failure mileage was 93,000.

Transmission without warning; "check engine light'. it was collision. i made a left turn from the stop sign when i pulled into the path of the vehicle which had the right way. i saw white vehicle and it was little further and i can make it to turn left without collision. but the suv won't let me move to 2 lanes and collision. i remember that one day before collision. i notice that rpm was 5 when i was on highway after traffic light. it is not normal for rpm 5 and usually 3. no warning - 'check engine light'. i feel that it is not safe without warning. the grandchildren and i were in accident and escaped from hurt. airbag curtains are really work.

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the contact stated that prior to receiving the recall notification, while driving at an undisclosed speed, the vehicle experienced unintended acceleration after taking her foot off the brake pedal. the vehicle drove across six lanes of traffic and was unable to stop while the brake pedal was depressed. the contact applied the parking brake and was able to stop the vehicle. the dealer was made aware of the failure but provided no assistance. the vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. the mechanic replaced the transmission. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

Cooling sensor triggered. car has been inspected, there is not indication that car overheated. have been advised it is related to safety recall 13s12-s2. ford is stating this vin does not fall into the set # of recalls processed for this recall.

The contact owns a 2014 ford escape. the contact received a recall notification of nhtsa campaign number: 22v413000 (power train). however, the parts to do the recall repair were not yet available. the contact stated while attempting to make a right turn from a complete stop, the gear shifter was in drive (d) but the vehicle failed to respond. the contact's husband continued to manipulate the gear shifter until he was able to veer to the side of the road. the vehicle was towed to the dealer where it was diagnosed that the torque converter and an unknown part needed to be replaced. the vehicle was not repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 100,000. vin tool confirms parts not available.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate and then lost motive power. the vehicle was able to restart. the vehicle was taken to the dealer where it was diagnosed with a coolant leak in cylinder # 3. the dealer informed the contact that the long block and engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 100,000.

Coolant light came on low coolant i added more than came on again and again low on coolant had it checked out 2 times can't get parts for it because only ford can only have parts took it to them 3 times and now they say option 1 tear down to find it or option 2 replace the whole motor because it would run into labor times been leaking since i had it last year only had about 89,000 miles on it and still waiting to get it fix engine warning light been coming on plus the low coolant light

My transmission shifter cable bushing failed while on a car ride home with my son leaving me stranded 96 miles from home. i had to pay $450 to tow it home. ford doesn't have any parts to fix my vehicle that i can not drive and only recommends i rent a car until october. i can not afford this as i am a single mom and teacher....school resumes in 2 weeks.

It started to act like it was stalling out so i stopped on the side of the road and opened the door to listen. the car was in gear but the brake peddle was pressed all the way down. when i opened the door the panel came up with a warning saying the "transmission not in park press ok". so i pressed ok and closed the door. i drove forward a few inches, listening thru the window with the door closed. it still wasnt acting right so i stopped in the middle of the road, moved the gear shifter to park and noticed the drivers panel indicated the gear the car was in was neutral even though the shifter is in park. i got out of the car and moved it out of the middle of the road and it went over a small hump i couldn't see, and slid into a fence. i spent the next 25 minutes trying to rock the car to either move backward or forward and away from the fence, obtaining a few bruises (nothing serious) in the process, and was unable to move the car on my own. i had to engage the parking brake, lock the car, and started walking to look for help or cell phone service, as i had none where i was. after a stranger stopped to help get it off the road completely, i watched youtube videos of easy fixes for the problem and found a video explaining how to "push" the neutral safety locking switch, inside the dash surrounding the gear shifter, tried this remedy and it allowed the gear shifter to move and shift into neutral or any of the gears below (nd12) but will not shift into park or reverse. i had someone follow me home and got the car to my house after it happening one more time on the way. the soonest my local ford dealership could get it in for service is september 8th (roughly 3 weeks after onset of issues and immobilization). i spoke to customer service and they told me the car would have to be diagnosed as due to the recall. there's no remedy until hopefully oct2022 and wont provide a rental until then. said we'll see what programs i qualify for even though i owe $3400 on my loan.

Car would not shift into drive. reverse did work. car towed to mechanic replaced transmission!

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate with a transmission message displayed. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 151,000. vin tool confirms parts not available.

Iwhen driving the car i came to a stop sign as i tried to accelerate the car wouldnt move. i shut the car off and turn it back on and it moved very slowly to get in my driveway. then the next moring i went to get gas on the way back to my house the same thing happened. had this happened at the traffic light when i was making a left turn i could have been hit by an oncoming car. the next morning i had ittowed to beach ford in myrtle beach. the transmission was no good new transmission cost 8000.oo dollers with part and labor if this happen on highway who know what could have happen

The contact owns a 2014 ford escape. the contact stated while reversing at approximately 2 mph, the back over prevention camera failed to function as needed and there was no audible sound to indicate that the feature was operative. the contact stated no warning light was illuminated. the contact had taken the vehicle to a local dealer where it was diagnosed that an audio control module (acm) and the accessory protocol interface module (apim) needed to be replaced. the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was 69,303.

The contact owns a 2014 ford escape. the contact referenced nhtsa campaign number: 22v413000 (power train). the contact stated that whenever the gear shifter was placed in reverse(r) the vehicle failed to operate as needed. the contact stated that the vehicle instead moved in an unexpected direction. the vehicle was towed to the dealer where it was diagnosed that the shifter cable bushing needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and a case was opened. the failure mileage was approximately 150,000.

The contact owns a 2014 ford escape. the contact stated upon starting the vehicle, the message "power steering assist default" was displayed. the vehicle was taken to the dealer where it was diagnosed that no issues were found. however, the failure reoccurred intermittently. the contact stated upon starting the vehicle, the failure occurred and the steering wheel seized. the vehicle was taken to the dealer where the steering gear assembly was replaced. the vehicle was repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa. the failure mileage was approximately 69,000.

I am told the bushings on my transmission... are either missing or damaged i am now told i need a new transmission i can't even drain my transmission the mechanic. i took it to tells me that's the only thing holding my transmission together. so i believe the the shifter and various part of the transmission have been recalled. all these recalls have damaged transmission it shakes from 3 gear to fourth gear i can't afford a new transmission.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. the instrument cluster was inoperable and failed to display the specific warning light. additionally, the vehicle intermittently failed to restart. the vehicle was taken to the dealer where it was diagnosed with an internal malfunction of the instrument cluster. the dealer informed the contact that the instrument cluster needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the contact related the failure to nhtsa campaign number: 15v406000 (electrical system) however, the vin was not included in the recall. the failure mileage was approximately 90,000.

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the contact stated that the vehicle was unable to drive forward or reverse while the gear shifter was shifted into the intended gear. additionally, the vehicle rolled away while the gear shifter was shifted into park(p) and the parking brake was applied to stop the vehicle. the vehicle was towed to a parking lot. the dealer was made aware of the failure but confirmed that parts were not yet available. scarsdale ford (887 s central ave, scarsdale, ny 10583) was also made aware of the failure but provided no assistance. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 148,000. vin tool confirms parts not available.

A check engine light came on, the code is p2099 for the “supercharger”/eco boost. the car does jerk/shift hard when accelerating uphill.

The contact owns a 2014 ford escape. the contact stated while driving 25 mph, the vehicle started shuddering. the contact stated upon making a turn and depressing the accelerator pedal, the vehicle failed to respond and decelerated independently. the contact was able to pull into a parking lot. the vehicle was towed to the used car dealer, where it was diagnosed that the transmission assembly and the turbocharger needed to be replaced. the contact stated that the vehicle remained at the dealer for 5-6 months until repaired. upon retrieving the vehicle from the dealer and driving to her residence, the vehicle was shuddering significantly. the used car dealer was notified of the failure and advised the contact to bring the vehicle back. the vehicle was not repaired. the dealer and manufacturer were not notified of the failure. the failure mileage was approximately 91,000.

The contact owns a 2014 ford escape. the contact stated while driving 55 mph, the vehicle accelerated independently three times on the same day. there was no warning light illuminated. the contact monitored the vehicle speed by slightly depressing the accelerator pedal. the contact was able to continue driving. additionally, the contact stated that she parked and turned off the vehicle; however, upon returning to the vehicle, she noticed that the vehicle was still running. the contact also stated upon attempting to reverse, the gear shifter was placed in reverse(r) but the vehicle failed to respond. the contact stated that the instrument cluster did not indicate the gear position the transmission had moved to. the contact received notification of nhtsa campaign number: 22v413000 (power train). however, the part to do the recall repair was not yet available. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was approximately 105,000. vin tool confirms parts not available.

The contact owns a 2014 ford escape. the contact stated that the power doors had failed to operate as needed and would independently lock and unlock at various times. the contact stated that the infotainment screen would intermittently display a black screen which caused the backup camera to fail to operate as designed. in addition, the contact stated that the start/stop button would fail to respond after multiple attempts. on two separate occasions, the vehicle stalled without warning. the contact then received notification of nhtsa campaign number: 22v413000 (power train). the contact had called the dealer and made an appointment; however, once she arrived, she was informed that parts for the recall repair was not available. the manufacturer was not notified of the issue. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the failure mileage was unknown. vin tool confirms parts not available.

At 60 mph without any warning my brakes failed, the brake pedal was really stiff and it took both my feet all of my strength and the emergency brake to get the car to stop, had there been other cars in front of me i’m sure that i wouldn’t have been able to avoid a collision as the only other place to drive would have been a gully. after i removed the vacuum pump for replacement, i found that the coupler bolt was broken off in what i assume was the camshaft. i used an easy out kit to remove the coupler bold. then replaced with a new one i ordered from the dealership and also replaced the vacuum pump also purchased through the dealership total cost was about $350-400

Currently ford recalled bushing that connects the transmission to the shifter cable in these vehicles can degrade. weakened, it will eventually snap. i have already fixed my car multiple times for the same reason. once i paid for a month before recall after recall i returned the car three times to the dealership to fix cuz they didn't do it right. my car gave me several warning signs to that led up to the bushing actually snapped on me my car is doing the same thing it was doing before it snapped and now i'm going to have to pay for it again. now my car falls within the make and model i don't understand why it's not on recall i don't actually remember the year it happened but i had to deal with the multiple times

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated that while driving 55 mph, the vehicle was driving rough and hesitating before losing motive power and stalling. the contact was able to coast the vehicle to the side of the road the vehicle was able to be started and the engine would run, however, the vehicle failed to move in any direction. the contact waited about 10 minutes to restart the vehicle and at that point the vehicle would only move a few inches before the vehicle stalled and loss acceleration. the engine would rev; however, the vehicle would not move. the vehicle was towed and remained unrepaired at the residence. the contact had inspected the vehicle and learned that the transmission had failed. the vehicle had not been repaired. the approximate failure mileage was 105,000. vin tool confirms parts not available.

So i called nelson ford today they told me that i had 3 recalls on my vehicle according to the website here i've had 15 recalls they say i had 3 recalls. now my car hesitates when it accelerates and doesn't shift right they say that the recall as nothing to do with the transmission itself. that the recalls only covers the cable bushing only and if it fails then they will fix it only of i can't move the car and that i get it towed in. and now i have a lemon and i can't offord to replace the transmission if the same problem exists . and i feel like ford is not taking responsibility for there lemon car

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the vehicle stalled. there was no warning light illuminated. the accelerator pedal was depressed and the rpm revved; however, the vehicle failed to respond. the contact’s son was able to veer to the side of the road. the vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. the vehicle was repaired. the dealer and the manufacturer were not notified of the failure. the failure mileage was approximately 110,000. the contact also owns a ford fusion with the same transmission issues.

The contact owns a 2014 ford escape. the contact stated while pulling out of a parking spot and approaching a stop sign, she heard an abnormal popping sound. the contact shifted into park(p); however, the vehicle began to roll backwards. the contact engaged the electronic parking brake. the vehicle was towed to the dealer where it was diagnosed that the front axle had detached from the transmission. the dealer replaced the driveshaft seal and bushings, and the transmission fluid; however, while driving a month later, a bystander informed the contact that the vehicle was leaking fluid. the contact veered to the side of the road. the vehicle was towed to a second dealer sunset ford (11700 gravois rd, st. louis, mo 63127) where it was diagnosed that the front axle had created two holes in the transmission, which caused the transmission fluid to leak. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 165, 842.

The contact's mother-in-law owns a 2014 ford escape. the contact stated that while his mother-in-law was driving at an undisclosed speed, the message "check transmission" was displayed. the vehicle was taken to the dealer where it was diagnosed that the powertrain control module needed to be replaced. however, the part was not available. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 45,000. the vin was unavailable.

The psa (power steering assist) failed causing the power steering to go out. the electric rack and pinion must be replaced @ appx. $3,000 plus towing.

Per the coolant recall issued in 2017/2018, i had my car repaired at ted britt ford where i bought my card. i have now had a coolant issue and my car now has been towed to a car repair shop that is stating i will need to buy a new engine due to a crack at cylinder 3 (which i see repeated over and over for the exact cause on the message boards due to poor recall and that it needs to be recalled again) at a cost of approx $9,000 even though ford has had these recalls but did not fix the problem as many upon many complaints on the message boards and many phone calls, emails to ford with no resolutions. i am reaching out to nhtsa in hopes that not only my issue will be resolved whether through a recall. i look forward to a positive, speedy remedy as my car is now sitting in a repair shop parking lot. i have reached out to ted britt via email asking for help but once they found out it was due to this recall issue they have stopped responding. the manager's name is [xxx]. **update he did respond to me on 9-3-2022 with the 2018 recall record (which i have uploaded here) and said i need to call ford directly at 800.392.3673. i will call on tuesday due to them being closed for the labor day holiday. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

2014 titanium escape ecoboost awd. no warning lights re low coolant. i have it serviced every three - four months change oil and check fluids. last service 05/19/2022. 208,000 miles. car stalled/idle rough in middle of four lane freeway during rush hour. this happened last year in heat wave also. tonight landmark ford in tigard or called, said car is totaled, needs to be scrapped or replace engine $18,000 +. also said torque is twisted and transmission is needed. asked if this is a known problem. ashley at landmark ford said yes, this particular engine is known to leak coolant into cylinders causing engine failure. i bought the car at landmark and they assured me they repaired all recalls since vehicle was new. however the coolant recall says warning light is installed and there was no warning light with low coolant. can't afford to pay off loan and buy a another car at 63 years old. currently searching for repair history to see if this recall repaired. where is the recall notice on this when there is page after page of exactly the same complaint on nhsta site? last time i had a known issue ford dealer refused to repair said my only recourse was to report to nhsta. that doesn't seem to be working for anyone else. there are so many complaints re this here just this year why isnt' this recalled and fixed by ford!!!!!

The car was shifted into drive and remained in neutral. when the car was shifted into park, the car started to drive forward.

The contact owns a 2014 ford escape. the contact stated that while her husband was driving 45 mph, the transmission slipped and the vehicle suddenly decelerated to 5 mph. upon depressing the accelerator pedal, the rpm revved up but the vehicle failed to respond. the message "transmission fault" was displayed. the contact's husband veered to the side of the road. the vehicle was towed to an independent mechanic but was not diagnosed or repaired. the vehicle was then towed to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty. the contact associated the failure with nhtsa campaign number: 22v413000 (power train). the failure mileage was approximately 74,000.

The contact owns a 2014 ford escape. the contact stated that the check engine warning light illuminated while refueling the vehicle. the contact stated that while driving, the check engine warning light was flashing off and on. the contact stated that the fuel cap was missing. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 80,000.

The contact owns a 2014 ford escape. the contact stated while driving 70-75 mph, the vehicle began to overheat. a message indicating that the engine was overheating was displayed. the contact veered to the side of the roadway until the engine cooled down. the contact then pulled into a gas station where he refilled the coolant. the contact later noticed that coolant was leaking from the vehicle. the contact replaced the coolant reservoir, coolant hoses, and two coolant temperature sensors himself. additionally, the contact stated while driving 60 mph, the check engine warning light illuminated and the oil pressure warning light was illuminating intermittently. the contact pulled into a gas station and inspected the vehicle. the contact noticed that oil was leaking underneath the vehicle and onto the ground. the vehicle was towed to an independent mechanic where it was diagnosed that the cylinder head was cracked and was leaking oil. the vehicle was not repaired. the contact associated the failure to nhtsa campaign number: 17v209000 (engine and engine cooling).the dealer and the manufacturer were not notified of the failure. the failure mileage was approximately 90,000.

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the contact stated that while driving at an undisclosed speed, the engine revved loudly while the vehicle hesitated during acceleration. additionally, the vehicle jerked while driving. the vehicle was towed to the place of employment. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

The door latch was fixed about 2 years ago at the ford dealer in lewisville tx due to a recall, now the door latch is broken again and according to them , they can't replace it again because it was done already. but i read that some were not placed properly . i would like report this as a safety issue, so it can be reconsider the recall to be open again. thank you!

Was driving 35mph and car started jerking and lost power to gas pedal. i placed it in park, and then in drive. the speedometer trusted to 110 and then it jerked some more, heard a horrible whining noise. i drove home with same issues, about 6 blocks. then i got a transmission failure message on my dash. could put in park. put my e brake on. had it towed to the dealership. car only has 55,000 miles on it. been meticulously maintained. there were no warnings before this incident. dealership called and said my transmission needs to be replaced. well we do t have 6000 to fix it and ar still making car payments. i have seen thousands of these complaints online, why isn't ford doing something for the consumer. this should be a recall. i am not a happy customer

The eco boost engine has a design flaw that makes the coolant not correctly cycle through the machine. instead, it sits in the hot engine and vaporizes, eroding the engine over time and it can catch fire. there is a current class action lawsuit against ford, which does not recognize this as a fault. i've had overheating problems where i can't drive my car.

The contact owns a 2014 ford escape. the contact stated that while operating the vehicle, the message "high temperature" was displayed. when the failure occurred, the motive power was suddenly reduced and the vehicle would not properly accelerate. additionally, the transmission warning and check engine warning lights were illuminated. the vehicle was towed to an independent mechanic who indicated that although the "high temperature" message was displayed, the engine was not overheating. the cause of the failure was not determined. the local dealer was notified of the failure but no assistance was offered. the manufacturer was not yet contacted. the failure mileage was 78,000.

Car detected low coolant and coolant was added two days in row. on second day the coolant was gone and car warned of high engine temperature, it stopped accelerating and warned to pull over safely while going 75mph on a freeway. once checked, coolant was completely out and refilled again. took to a ford dealership where had to pay for diagnostic because the recall for the coolant issue was "fixed" in 2019. cause was determined that all the coolant flowed into cylinder 3 leaving car with only 3 cylinders. car won't go over 40 mph, and ford wants thousands to fix an issue that they recalled for. they masked the problem until the car is literally unusable.

The contact owns a 2014 ford escape. the contact stated while at a stop light, there was a loud abnormal noise coming from the vehicle with the transmission fault service now message displayed on the instrument panel with dtc: p0741 (powertrain control module). the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the torque converter needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and informed of the failure but provided no assistance. the failure mileage was 91,000.

The contact owns a 2014 ford escape. the contact stated while driving at various speeds, the vehicle would hesitate upon depression of the accelerator and the vehicle would enter limp mode. the engine fault, service now message, and check engine warning light was illuminated. the contact also stated that the vehicle would resume normal operation upon restart of the vehicle. the contact initially took the vehicle to gullo ford of conroe (925 interstate 45 s, conroe, tx 77301) where the mechanic was unable to duplicate the failure. over the years, the failure became more frequent and the contact took the vehicle to another dealer. the dealer then discovered insufficient compression in the engine wiring harness splices leading to the manifold absolute pressure (map) sensor providing incorrect signals to the powertrain control module (pcm) and the contact was given an estimate for repair. upon investigation, the contact linked the failure to nhtsa campaign number: 14v495000 (electrical system) however, his vehicle was not included in the recall. the manufacturer was also notified of the failure but offered no assistance. the vehicle was repaired by the dealer. the failure mileage was approximately 21,000.

The contact owns a 2014 ford escape. the contact stated while driving 10 mph, the vehicle started jerking and the transmission was slamming into gear. the vehicle was taken to the dealer for diagnostic testing. the contact was informed that the gear ratio between the 5th and 6th gear was incorrect and needed to be corrected. the vehicle was not repaired. the manufacturer was contacted and stated that the vin was not included in nhtsa campaign number: 14v286000 (steering) and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was 110,000.

My 2014 ford escape failed to moved forward when i put on gas. i took to ford dealership they refused to do repair. i showed them safety recall notice 22s43/nhtsa recall 22v413. they said is not related. they asked for $4800 transmission and $500 for batteries.

The contact owns a 2014 ford escape. the contact stated that the cooling system was losing coolant. the low coolant warning light was illuminated. the driver added additional anti-freeze. while driving at various speeds, the vehicle misfired, overheated, and stalled. the contact detected white smoke coming from the exhaust pipe. the vehicle was taken to an independent mechanic who informed the contact about an unknown recall. the local dealer was contacted but the vehicle was not diagnosed or repaired. the manufacturer was contacted but no additional assistance was provided. the contact stated that the failure was related to nhtsa campaign number: 14v495000 (electrical system). the failure mileage was approximately 100,000.

Driving in my neighborhood, the steering wheel got locked and appeared in the cluster a message: “steering assist fault” service required turn it off the suv then i turned on and drive back to my house

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, she heard a humming noise and the vehicle inadvertently slowed down while the accelerator pedal was depressed. the contact stated that she was able to maneuver the vehicle off the road and placed the shifter in park. the contact then stated that after a few seconds, she placed the shifter in reverse but the engine revved and the vehicle failed to respond. the transmission fault warning light illuminated. the vehicle was towed to the dealer where it was diagnosed and produced codes: p0731 and p0733. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was transferred to the nhtsa hotline. the failure mileage was 121,778.

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. the contact stated that on multiple occasions the shifter failed to operate properly and was stuck in reverse. no warning light was illuminated. the vehicle was taken to the dealer and was diagnosed with a fractured shifter cable bushing. the contact was informed that the shifter cable bushing needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. vin tool confirms parts not available. the failure mileage was approximately 129,000.

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the contact stated that after his wife started the vehicle, the gear shifter failed to shift to the intended gear. the vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. the dealer confirmed that parts were not yet available. the manufacturer was made aware of the failure. the failure mileage was approximately 130,000. vin tool confirms parts not available.

The contact owns a 2014 ford escape. the contact stated that while starting the vehicle, the power steering assist fault message was displayed. the vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure and no error codes were retrieved. the dealer contacted the manufacturer for assistance, and the manufacturer determined that the steering gear needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 89,000.

The contact owns a 2014 ford escape. the contact stated while shifting into drive, the vehicle failed to shift into the intended gear. the check engine warning light was illuminated. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the approximate failure mileage was 54,000. vin tool confirms parts not available.

The contact owns a 2014 ford escape. the contact stated that while operating the vehicle, the check engine warning light remained illuminated. the contact stated that there was a knocking sound coming from the engine compartment. the contact stated that the vehicle then failed to properly accelerate and sometimes drove rough. the vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine and the engine needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure. the contact was informed that the vehicle was not included in the nhtsa campaign number: 17v209000 (engine and engine cooling). the contact indicated that the vehicle had experienced the same failure listed in the recall. the failure mileage was 36,000.

The contact owns a 2014 ford escape. the contact stated that on numerous occasions while attempting to start the vehicle, the engine failed to turn over. the check engine warning light was illuminated. the contact stated that several unknown warning lights were illuminated while attempting to start the vehicle. the vehicle was taken to pep boys where a diagnostic test was performed and produced an unknown code indicating the ecm was faulty. the contact referenced the manufacturer recall number 15c03 (electrical system). the dealer was not notified. the manufacturer was notified of the failure and the contact was informed that the vin was not included in the recall and the contact was transferred to the nhtsa hotline. the failure mileage was approximately 125,000.

The contact owns a 2014 ford escape. the contact stated that the vehicle previously had the transmission replaced due to a shift solenoid failure. the contact stated that while driving at an undisclosed speed, the vehicle overheated and a burning odor was detected with smoke coming from the engine compartment. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. the failure mileage was approximately 114,000.

The contact owns a 2014 ford escape. the contact stated that she received recall notification of nhtsa campaign number: 22v413000 (power train) and the vehicle was taken to a local dealer who completed the recall repair. however, the contact stated after the vehicle was returned to her, the vehicle was stalling while driving. there were no warning lights illuminated. additionally, the contact stated she had parked the vehicle at her residence and upon starting the vehicle, the vehicle started but was inoperable. the dealer was notified of the failure and advised the contact to tow the vehicle to their location. the vehicle was towed to the local dealer where it was diagnosed that the transmission needed to be replaced. the vehicle remained at the dealer. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was unknown.

The contact's granddaughter owns a 2014 ford escape. the contact's granddaughter received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the contact stated that while her granddaughter was parking the vehicle, the gear shifter seized and failed to shift to park(p). the granddaughter activated the parking brake to park the vehicle. the dealer was made aware of the failure and advised the contact to tow the vehicle in for service. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

Vehicle was taken to local ford dealer for recalls and coolant issue as noted on service right up as follows; customer states coolant issue, no visible leak and holding pressure, customer adds about 1 gallon of coolant per month. per technician; customer in need of engine. we have researched and we have called two major engine rebuild companies and there are no 2.4 liter engines to be found. we called a local ford dealer and spoke to parts department and they stated that they do not have any new 2.4 liter engines available nor is there any projected build times. i have checked into using a 2.5 liter and the engines are not interchangeable and basically i have a good car with no engine and cannot be traded or sold.

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the contact stated that the vehicle was jerking while driving with the accelerator pedal depressed. there was no warning light illuminated. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was notified of the failure. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the issue. the failure mileage was approximately 90,000. vin tool confirms parts not available.

Contacted local ford dealership(s) in reference to 2 open recalls on my vehicle: transmission gear shift linkage and door latches. i was made aware of the door latch recall when i was traveling with my 2 children who were in the back seat and the back door opened and would not latch closed. upon researching, i found the 2 recalls and have tried for over 4 months to get it repaired as it is a serious safety issue. i was advised that it could be in the repair shop for 2-3 months and i would not have any transportation as they stated they do not have "courtesy" vehicles. i feel like ford should honor the recall in a timely manner which they are not. the vehicle is available for inspection upon request.

The contact owns a 2014 ford escape. the contact stated that while driving at 25 mph, the vehicle lost motive power. the vehicle was towed to the dealer where it was diagnosed that the long block, air filter, battery, and engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the contact related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling) however, the vin was not included in the recall. the failure mileage was approximately 85,000.

I set an appointment to take my 2014 ford escape into the faricy boys ford dealership in cañon city, colorado for a “the works” service on 21 oct 2022. this oil change service includes oil change, oil filter, multi point inspection and tire rotation. i took it in that morning for this service and waited in the waiting area for my vehicle to be completed. i was approached by [xxx], my service advisor, and told they encountered an issue. [xxx] told me my “lug nuts are swollen” and need to be replaced immediately for safety issues in addition to the fact that without new lug nuts they’re unable to do the tire rotation on my vehicle. i was told that swollen lug nuts meant there’s no way to change a tire with the provided tire wrench in the vehicle. she proceeded to tell me that they have the lug nuts in stock for just under $200.00. sounded odd, extremely expensive and so i refused. $200.00 for lug nuts when this is a ford issue with inferior product on an item as simple as the tires! according to what i found, “lug nuts can swell and delaminate after changes in temperature and exposure to moisture. vehicle owners then have to try (and apparently fail) to remove the swollen lug nuts with a lug wrench supplied with the ford. they have to replace them.” at home i looked this up and found that six models of ford vehicles from mid 2010’s that all have the same problem. the core of the manufactured lug nuts is steel with chrome, stainless steel or aluminum to match the wheels. now i’m in a place where my lug nuts may not come off if i have a flat, which could strand me who knows where in addition to not knowing what other long term problems these cheap lug nuts will cause all of us who own these vehicles. we should have these lug nuts replaced at no cost with correct lug nuts that are safe and won’t abandon us in unknown location, especially someone like me with rheumatoid arthritis!! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

There was a serious safety recall several months ago, but i have yet to hear from the dealer about the necessary repairs. the manufacturer has failed to remedy the issue in a timely manner.

There is a safety recall on this vehicle. i never received the alert that the part was in stock. i had the actual problem happen to me where i put vehicle in park. shifter was in park. i exited the vehicle and it started rolling away. as i jumped into the vehicle to stop it from hitting another vehicle (fortunately it did not roll over me) , i opened the drivers door and it got caught on a large bush/tree which caused the door to hyperextend open and now the door does not close correctly at the top and it is scratched up / paint chipped. i am asking that ford pay for fixing the door as i did what i was supposed to do (set emergency brake but it snapped right at the same time), but they are refusing to pay for the repairs to the door.

The contact owns a 2014 ford escape. the contact received notification nhtsa campaign number: 22v4130000 (power train) however, the part to do the recall repair was not yet available. the contact stated while driving 65mph, there was a sound coming near the front driver’s and passenger side wheels intermittently. additionally, the contact stated that she depressed the accelerator pedal, but the vehicle failed to respond. the contact turned off and restarted the vehicle. no warning lights were illuminated. the vehicle was not diagnosed or repaired. neither dealer nor the manufacturer was notified of the failure. the failure mileage was approximately 120,000.

Stopped accelerating, unable to go when pressing gas

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, an audible chime was heard with an unknown message displayed before the vehicle decelerated to 25 mph. the contact stated after turning off and restarting the vehicle, the failure was self-corrected but recurred. the vehicle was taken to the local dealer who was unable to duplicate the failure. the contact discovered later that the coolant reservoir was constantly low and coolant needed to be added frequently. on several occasions, coolant had leaked from the engine. the cause of the failure was not determined. the manufacturer was notified of the failure. the contact was informed that the vehicle was not included in the nhtsa campaign number 17v209000 (engine and engine cooling). the contact indicated that the vehicle had experienced the same failure listed in the recall. the failure mileage was 90,000.

The contact owns a 2014 ford escape. the contact stated while driving 55 mph, the vehicle was overheating however, the contact was able to pull over into an auto zone and added more coolant to the reservoir. the vehicle was taken an independent mechanic and no failure was found. the mechanic added more coolant. the dealer was contacted and stated there was no recall on the vehicle for the failure. the manufacturer was contacted and stated that the vehicle was not under recall for the failure. the failure mileage was 124,000.

Rear view camera not operational and working intermittently with distortion.

The contact owns 2014 ford escape. the contact stated while starting the vehicle, the vehicle started shaking and the contact noticed black smoking coming from the vehicle. the contact stated that the vehicle stalled when she shifted the to reverse. the service required check engine coolant message was displayed. the contact added coolant into the reservoir and the vehicle was taken to dealer. the dealer stated that coolant was leaking into the engine. the contact was informed that the engine needed to be replaced. the manufacturer was contacted, and a case was filed. the contact was advised to contact the nhtsa hotline for assistance. the failure mileage was 59,000.

Car has idling issues and coolant is repeatedly leaking onto the engine, which is causing smoking and could cause a fire. car stalls often. it was diagnosed by a non certified ford repair shop in one day and they suggested i take it to a ford repair shop, because there are issues with the 2014 1.6 engine in the ford escapes. i took it to the shop and i was told a hose was leaking and it was not the engine. car continued to smoke and stall. i took it back and after a week i was told it needed an engine because the coolant is leaking and it is not safe to drive. ford said because the car has 113,000 miles on it it will cost $7-$8,000 to repair. the car is paid off and is not safe to drive. i was told by the dealer that they only fix 1.5 engines, but everything i am reading says the issue is with the 1.6 engines. i contacted ford customer service and they told me to contact you because there is nothing they will do. the engine light has been coming on and we have been taking it in for repair for about 2 years. it should not have taken this long to diagnose

I drive a 2014 ford escape titanium. my battery keeps draining and my car won't start. i tested my battery and it tested 12/14. next week, car wouldn't start again. got my car tested and stated that there is an unknown code meaning that the ecm is faulty. this falls under recall 15v40600 or what now could be 22v413000. my car isn't covered under the recall being two months shy of the production date. additionally, i've had issues with the cooling system since i purchased the vehicle. again, this isn't covered under the recall either.

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train). the contact stated that after starting the vehicle, the vehicle needed to warm up for thirty minutes. additionally, the vehicle experienced the transmission slipping while driving. the dealer was made aware of the failure but declined to perform the recall repair. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Drivers side seat belt retractor or pretensioner does not work. you have to physically push the seat belt back into place. i feel if i were to get in an accident the seat belt would not help me. the vehicle only has 65,400 miles on it. i feel this is unacceptable and ford should fix this as a safety issue. the dealer gave a estimate to fix this problem and i believe their estimate is unacceptable at $535 for parts and labor.

The contact owns a 2014 ford escape. the contact stated that after parking and turning off the vehicle, the vehicle failed to restart. the battery was later replaced but the failure reoccurred. the vehicle was taken to the local dealer who indicated that the failure was due to an unspecified electrical failure and advised that the vehicle be serviced at an authorized ford dealer. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 80,000.

I was driving down the road and the transmission slammed into the next gear so i took it to the garage and they plunged it in and said it was a incorrect gear ratio in between 5-6 not to drive it that the transmission will go out and someone might hit me and i have small kids that ride with me so i am afraid they may get hurt or killed now it sits at house and i have a bank payment on it. a friend of mine has the same thing and his was recalled in june but my number did not make it in the recall can you please add it to the recall so i can get it fixed and drive it and my family be safe in it. thank you so much [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Intrusion of the antifreeze into the cylinders causing misfires .

The shifter cable bushing went out on my vehicle and had to have it repaired on 11/1/2022. i had to pay out of pocket for this and want to know to be reimbursed for the charges.

The contact owns a 2014 ford escape. the contact stated that the driver’s side windshield cracked causing a visibility hazard to the driver. the contact indicated that the crack was present between the two layers of glass used in the windshield construction. the contact stated that while operating the vehicle in daylight the driver’s vision was impaired by the internal cracks. the local dealer and manufacturer were notified of the failure. the failure mileage was 38,500.

Coolant intrusion into the engine. coolant was low even after filling chamber causing overheating which is a safety risk. new engine need confirmed by local auto shop. no warning signal other than low coolant. aul extended car warranty checked the vehicle and would not cover staring the engine had “ sludge” in it.

Recall 22s43 is serious enough for ford to "ground" the vehicle for safety concerns for potential injury to the driver, passengers, and bystanders. i spoke with their recall department on 11-21-2022 and explained that the car is on the island of molokai, hi, which does not have a ford dealer. rather than authorize a local repair shop to fix the problem, they said i'd have to ferry the vehicle to oahu at my expense, a very complex, expensive, and time-consuming undertaking. and, since i live in az, i'd have to fly to hi, rent a car, and spend at least a week there. why ford will not authorize a local mechanic to affect repairs is baffling and presents a dilemma for me and the other ford escape owners on the island.

Coolant leaked into the cylinder causing a misfire and resulted in me having to replace the entire engine

The contact owns a 2014 ford escape. the contact stated that as her husband grabbed the front passenger's side assist grab handle to adjust himself in the front passenger's side seat, the grab handle fractured and separated from the vehicle. the contact stated that the failure reoccurred while her husband was grabbing the rear passenger's side grab handle to exit the vehicle. the contact stated that her husband fell on the ground and sustained a sore right ankle and bruises on and above the knee of the left foot. additionally, the contact's husband sustained back pain. the contact's husband had not sought medical assistance. the dealer and the manufacturer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 162,000.

First, my car had not a drop of antifreeze after driving two hours. secondly, a week later, i was driving home routinely and began to drive forward when my car’s rpm’s went up very high and the car would not move as i was on a busy highway. strangely, the vehicle had just had the transmission recall repair for the transmission bushing shifting cable a few weeks earlier. so although we he car was in drive it was not shifting. i turned the car off and on. then the car did the same thing again and a message stating “transmission service” appeared on the dash board. i had to jump out of the car and run to the side of the road for safety as i broke down on a busy highway near my home. it was very scary.

After accelerating from a stoplight on a 55mph four lane highway, a thud noise came from under the hood, the rpms went all the way up, and my car started accelerating and lurching forward before finally falling to a cruise. the gears shifted in a wild manner for 15 seconds while the car continued to cruise and i tried to slowly accelerate to keep up with the speed of traffic. i was able to pull into the right lane of the shoulderless road, turn off and exit the vehicle and get myself to safety. the road has lots of industrial facilities, so lots of trucks and commuters alike, so while standing there waiting for the local pd there were several close calls with people slamming into the back of my stopped and stalled out car. had the car in front of me rapidly decelerated while my car was mysteriously accelerating, i could have easily rear ended them. further, with my car stalled out in the middle of what is a shoulderless busy highway, there was a huge opportunity for either me or somebody else to have been involved in a tragic crash involving a disabled vehicle. my car was towed to a repair shop nearby and they were able to replicate the result. they advised to take it to a ford dealership which is where i had it towed next. the dealer confirmed the torque converter failed and caused debris (metal fragments) to enter and essentially destroy the transmission. police helped keep my vehicle and i safe with their lights and helped me push my car to the nearest cross street to wait for a tow truck. they did not investigate the issue, but one independent mechanic and the ford dealership service tech did. there were no warning lamps, engine lights, or other symptoms prior to and during this event. only after i stopped in the middle of the road did the standard check engine light come on. the torque converter issue is known by ford after speaking to their corporate "customer care" team, and i (and others) are lucky to have avoided serious injury/incident

The contact owns a 2014 ford escape. the contact stated that while the vehicle was being repaired under nhtsa campaign number: 22v413000 (power train), the mechanic at the dealer found additional failures to the transmission and stated that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted or notified of the failure. the failure mileage was 86,000.

The contact owns a 2014 ford escape. the contact stated that the vehicle failed to start. the contact was able to jumpstart the vehicle; however, the failure had been reoccurring. the contact stated that the failure persisted moments after jumpstarting the vehicle. the contact stated that the battery was replaced with the assistance of her cousin; however, the failure persisted. the vehicle had to be towed several times due to the failure. the anti-theft warning light was illuminated. the dealer and the manufacturer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 120,000.

The contact owns a 2014 ford escape. the contact stated that upon starting her vehicle, a coolant level low message was displayed on the instrument panel. the contact had taken the vehicle to four separate independent mechanics who were unable to diagnose the failure. the contact then took the vehicle to a dealer where the mechanic discovered that coolant had intruded into the engine cylinder and led to engine failure. the manufacturer was notified of the failure and informed her that there were no recalls on the vin. the vehicle remained unrepaired and in the possession of the dealer. the failure mileage was approximately 70,000.

At mileage 56,449 alert came on "steering assist failure" and i had no power steering. i drove directly to coconut point ford in estero, fl. 10/31/2022. part was on backorder throughout the u.s. i was able to pick up my repaired auto on 11/18. forums have mentioned multiple issues with this model with power steering but as of yet no recall for the 2014 escape. total bill 3,250.17 and 350.00 car rental.

The contact owns a 2014 ford escape. the contact stated that while operating the vehicle, the message low coolant was displayed, and the engine temperature started overheating. after adding more coolant to the reservoir, the failure later reoccurred. the vehicle was taken to the local dealer who diagnosed that engine coolant had leaked into the engine cylinders. the cause of the failure was not yet determined. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 75,000.

While running car suddenly looses power and several engine lights come on, car does not accelerate becoming dangerous on the highway. needed to pull over and turn the car off, wait a few minutes and turn it back on and then it works fine until the next episode. this is happening all the time and ford dealership can not find the problem. ford dealership mechanic drove the car and it happened to him while driving, replaced parts for about $1800 and the car is still doing the same thing! i have read blogs from many years ago and there are many ford models with the same problem. i don't understand why there is no recall for this

There is already an nhtsa campaign on this specific issue: it is id: 15v005000. my specific vehicle was manufactured at the louisville plant in june of 2014 so just a month following the ford escape covered under this specific recall mentioned above. the car just stalls or shuts off completely. it does it inconsistently. it may do it while parked. it may do it while driving. it did it 3 times yesterday, but it may not do it again for another 2 weeks. i have taken it to 2 mechanics that tell me that there are "no codes" coming up on code readers so they do not know what to repair. i just happened across the information on the recall for the fuel pump mentioned above. the more i read about it, it absolutely sounds like the same thing going on my my 2014 ford escape that was manufactured the very next month in the same plant. my college age daughter drives this vehicle to and from school so i am very concerned. is there a way to check the actual fuel pump number or something to see if it was one of the defective fuel pumps? we are meeting with the mechanic today to see about having the fuel pump replaced.

The contact owns a 2014 ford escape. the contact stated that he had experienced several failures with the vehicle. the vehicle was taken to a local dealer, where an unknown software update was completed; however, the failure recurred. the contact stated that while he was driving at an undisclosed speed, the steering wheel seized, and the vehicle lost motive power. the vehicle failed to restart. the vehicle was towed to an independent mechanic, who recommended that the vehicle be towed to the dealer. the vehicle was towed to the dealer and was repaired under nhtsa campaign number: 22v413000 (power train) however, the contact stated that the check engine warning light was illuminated. the manufacturer was made aware of the failure. the approximate failure mileage was 140,000.

Vehicle would shift hard. eventually the vehicle would rev rpm's but not shift into 1st gear and engage. there was no warning light. initially the vehicle's gas pedal would depress without driving. slowly the vehicle would creep into 1st gear but not drive faster than 2 mph. turning the vehicle off and on and waiting 5 minutes allowed the vehicle to drive for a short time. the vehicle completely stopped shifting and had to be towed. ford dealers said they couldn't get the car in for service for over a month. this is my only vehicle. i need to get to work. i've had to rent a vehicle for over 5 weeks. an independent transmission shop is putting in a remanufactured trans for $4,700. the vehicle had trans failure at 122,000 miles. this trans shop had 4 other ford escapes in for transmission replacements; all were the body style of my 2014 escape se. there are many transmission complaints with the 2014 ford escape body style car. please force ford to recall and repair/reimburse for this awful transmission.

2014 ford escape. consumer writes in regard to illuminated engine light.

The contact owns a 2014 ford escape. the contact stated while driving 45 mph, the service engine soon warning light was illuminated. the contact took the vehicle to an independent mechanic, where it was diagnosed with needing the engine to be replaced due to piston #3 being fractured. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer had been informed of the failure. the failure mileage was approximately 42,987. the consumer stated the vehicle was taken to mike castrucci ford-lincoln, but no repairs were made to the vehicle.

The contact owns a 2014 ford escape. the contact stated that while the accelerator pedal was depressed, the vehicle failed to respond as needed. there was no warning light illuminated. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the gear shifter failed and needed to be replaced. the vehicle was not repaired. the dealer was notified of the failure. the manufacturer was not notified of the failure. the failure mileage was approximately 174,913.

If the rear door (both passenger and driver side) is closed in an aggressive way (such as a child closing a door as hard as they can) the plastic paneling on the door can be "dislodged" sliding down and jamming with the metal door frame making the door unable to open from either the inside or outside. in the event of an emergency, the door would not be able to be opened leaving a child or passenger trapped in the vehicle. a jolt from a low speed crash (not directly on the door) could cause the door plastic to dislodge causing the door to jam leaving children or passengers in the back unable to exit the vehicle safety. the issues has been reproduced only by myself, that i am aware of; (first happened on drive side and then reproduced on passenger side) and could most likely be repeated on similar models preforming repeated aggressive door closes. this issues was brought to a certified ford dealer and they made notes in the repair that the plastic was dislodged wedging with the metal door frame. the only warning signs were screws falling off the door panels and the plastic separating from the door through normal use and driving.

The contact owns a 2014 ford escape. the contact stated while driving 55 mph, the vehicle stalled. the contact stated no warning light was illuminated. the contact rolled the vehicle to a stop. the vehicle was not drivable. the contact towed the vehicle to the local dealer where it was diagnosed with needing the transmission to be replaced. the vehicle was repaired. the contact received notification of nhtsa campaign number: 22v413000 (power train) in june 2022 after the repairs were completed. the manufacturer had been informed of the failure. the failure mileage was 139,499.

The contact owns a 2014 ford escape. the contact stated that upon attempting to turn off the vehicle, the start/stop button was pressed but the vehicle failed to respond. the contact stated that the instrument panel turned off however, the engine was still running. the vehicle was taken to the dealer where the failure could not be duplicated. the contact stated that the engine continued to run for two hours. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 107,000.

The contact owns a 2014 ford escape. the contact stated while driving at 45 mph, the low coolant warning light was illuminated. the contact then pulled into a gas station and turned off the vehicle. the message "high engine temperature. stop safely" was displayed. the contact stated that her husband who was following her at the time also pulled into the gas station and opened the hood of the vehicle. the contact's husband saw flames coming from the engine compartment. the contact was able to extinguish the fire by pouring soda on the flames. there were no injuries sustained. the vehicle was then towed to the dealer. the vehicle was not diagnosed or repaired. the contact referenced nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer was notified of the failure and a case was opened. the manufacturer advised the contact to follow up on the case. the failure mileage was approximately 111,344.

Vehicle stopped driving while on highway. transmission will not go in gear. have had the bushing checked and it is good. the vehicle only has 117,000 miles. serviced regular. ford has no remedy. have reset the ecm and it will drive for a little while and then stop working.

I was driving my 2014 ford escape and it was cold temperatures but i came to a stop sign and when i went to go it was like i was in neutral it would not move it had never done this before and i was pushing the gas and the engine just raced. i turned the vehicle off and restarted and it went like nothing had happened. but as i'm driving it started slowing down and like it was stopping but it was still running, i continue pressing the gas showed i had 6000 rpm and was only going 31 mph, started jerking and i pulled over shut the engine down and repeated it again until i was able to reach my destination. i tried moving my vehicle and it didn't want to move shut it down about 6 times and restarted and eventually able to get it to move but am afraid to drive because it has never done that and i was in a lot of traffic with no warning of any issues.

I have twice repaired a canister purge valve and the line that goes with it. i am having to replace it a 3rd time from the same problem that is a recall in the ford focus with the same engine. the first thing it does is not start after putting gas then the engine light comes on which caused me to be stuck at the gas station. i have the receipt for the 2nd time it was repaired and the parts were purchased from jordan ford in san antonio both times and i'm going to have to purchase the parts again plus the repair. this should be a recall as other people who own the same escape have the same problem.

Coolant leaked into engine cylinders causing engine to seize on road. my daughter driving the car. now being told we need a new engine. i contacted ford customer service was advised there is a recall for this issue but it is vin specific and i needed to contact nhtsa to get the vin added...(vin# [xxx]). please advise...this is both a safety and poor customer support issue [xxx]([xxx] or [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train). the contact took the vehicle to the local dealer and was informed that nhtsa campaign number: 20v331000 (latches/locks/linkages) would be also serviced. the vehicle was repaired under both recall campaigns. the contact stated the following day after the repairs were completed, the front driver’s side door latch failed to close properly. the contact also stated that the front driver’s side door opened independently while driving. the contact took the vehicle back to the local dealer, but the mechanic was unable to duplicate the failure. the manufacturer had been informed of the failure. the failure mileage was 122,358.

The contact owns a 2014 ford escape. the contact stated that after parking the vehicle, the vehicle could not immediately be restarted. additionally, while driving at various speeds, the vehicle shook and vibrated abnormally before losing motive power and stalling. the vehicle was taken to the local mechanic who replaced the fuel pump, fuel pressure sensor, bypass valve, and crankshaft sensor; however, the failure persisted. the local dealer and manufacturer were notified of the failure, but no assistance was offered. the failure mileage was 86,000.

My 2014 ford escape titanium model has been diagnosed by stamford ford in stamford ct as basically being totaled due to coolant which leaked into the engine. the cost they quoted to replace the engine is $10-11k. but no one would put that kind of money into an 8 year old ford. the car has only ever been serviced at stamford ford lincoln where it was purchased. every oil change. every service every maintenance was done at this dealership. i had just paid them $1500 for new tires and new spark plugs. interestingly they told me to replace the spark plugs on the recommended maintenance schedule but there was absolutely nothing wrong in the spark plug system. a mont later the front passenger side bulb went out so i took it right in and they said changing the bulb didn’t solve it so they had to replace the entire modular piece for about $600. i paid that. the next morning there was fluid leaking from my car. i drove right back and was told the soonest they could get me in to evaluate that was jan 9. i had no choice but to take that appointment. in retrospect it was prob an engine coolant leak the coolant container/system is right behind that large modular headlight part which they said took a lot of labor and time to get in and out. best explanation is that they damaged it or loosened some connection in the coolant system which caused a leak and then totaled my engine. however stamford ford owner dominick franchella is not taking any responsibility and instead says ford 2014 escapes are notoriously prone to coolant leaks and engine destruction for many years now. ford takes no responsibility for their design/failure and has never issued any solutions. a recall of some cars (not mine) simply installed a coolant level reader so owners would know that their coolant level was dangerous. no fix.ford was able to persist in selling these flawed cars which are extremely dangerous. and the incredible expense. so i just spent $2000+ and i now have no car. ford needs to reimburs

The contact owns a 2014 ford escape. the contact stated that the vehicle had previously stalled and was taken to an independent mechanic, where the spark plugs, and coils were replaced. the vehicle was repaired; however, the failure recurred. the contact stated while driving approximately 55 mph, the vehicle went into limp mode with the "high-engine temperature - stop safely" message displayed, and the battery warning light illuminated. the vehicle was taken back to the mechanic, where it was diagnosed that there was a crack in the cylinder head of the engine. the vehicle was not repaired. the contact referenced the failure to nhtsa campaign number: 17v209000 (engine and engine cooling) however, the vin was not included in the recall. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the approximate failure mileage was 138,000.

Once the car is heated up and warm enough to drive it doesn’t want to go, it doesn’t shift correctly and it kicks back hard when shifting. cylinder 3 keeps misfiring i had to replace it 3 times in the past 2 years, power to the windows aren’t as strong and the heat doesn’t come out as warm.

Backup camera fails intermittently. sometimes there will be a significant delay after shifting into reverse before the camera will appear. camera may appear for a moment then the screen will go black and say camera not available - contact your dealership. i have not been able to determine cause or related variables.

The contact owns a 2014 ford escape. the contact stated that after starting the vehicle and shifting from the park, the transmission shifter became stuck and could not be moved. the contact stated that the failure occurred after shifting to drive(d) and reverse(r). the cause of the failure was not yet determined. the manufacturer and local dealer were not yet notified of the failure. the failure mileage was 140,000.

The vehicle stop while driving i took it to the dealership they can’t figure out the problem this vehicle is very dangerous

The contact owns a 2014 ford escape. the contact stated that upon turning off the vehicle, she noticed that the check engine warning light was illuminated. the vehicle was taken to the dealer where it was diagnosed that coolant had leaked into cylinder #3, and the long block needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was advised to call the nhtsa hotline for assistance. the failure mileage was approximately 54,000.

Steering assist fault: service requied light came on. steering wheel hard to turn. steering wheel system is electrical and cannot use power steering fluid to receitfy the problem. towed vehicle to nearest ford dealership to repair the issue. diagnostic test ($170) is being conducted to determine the issue. i research the internet and most complainents indicated the steering rack need to be replaced. cost range, very costly. the contact has stated that their vehicle is not included in the recall because it only includes my 2013 ford escapes. the diagnostic test determined that a new power steering rack was needed but the part was on backorder. no assistance from ford has been offered.

Extremely dangerous: car is stalling while driving. typically, this issue occurs when starting my vehicle and pulling out into the road. majority of the time this has occurred in smaller/neighborhood streets without much traffic. however, there have been a few times this has occurred when pulling out into traffic, or worse: trying to make a left and being stuck in on-coming traffic. this issue has been on-going for over a year (date of the first occurrence reported below), but is very intermittently occurring. i have taken my vehicle into a mechanic and ford certified dealership, and no codes show up. i’ve left my car with the dealership to attempt to recreate the issue, and they’ve been unable to. this has occurred at least 50 times by now. i’ve found plenty of forums of reports of the same issue occurring. one reference with hundreds of comments of people searching for answers how to fix the issue: https://www.fordescape.org/threads/engine-stalling-or-cutting-out-while-driving.22274/ luckily, i have been fortunate to not have had an accident occur because of this malfunction…yet. there has never been a recall for this issue, and ford should be held accountable. this is a very dangerous hazard!

The back up camera work”sometime doesn’t work. when it will not work it will all the sudden go black screen, or reverse the image on the screen (everything is upside down) or will go black with glitching lines.

The motor blew out on e-way at 70 miles hour in middle lane and was stuck there almost getting hit for over hour this is second 1.6 ecobosst motor thats been put in from ford first blew out at 32000 miles this one has 61000 miles both times regular oil changes on time and never ran low very dangerous for this to happen twice already

The contact owns a 2014 ford escape. the contact stated that the back-up camera failed to operate as needed. the vehicle was taken to the dealer and the infotainment system was replaced; however, the failure recurred. the manufacturer was made aware of the failure. the failure mileage was approximately 85,000.

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the vehicle stalled after coming to a stop. the contact was able to restart the vehicle; however, the failure recurred. additionally, the vehicle stalled after refueling. the vehicle was taken to an independent mechanic, who retrieved the error code: p0456 (evaporative emission control system leak). the vehicle was not repaired. the manufacturer was not made aware of the failure. the contact related the failure to nhtsa campaign number: 14v525000 (fuel system, gasoline) however, the vin was not included in the recall. the failure mileage was approximately 86,000.

The back-up camera has been out on my 2014 ford escape titanium for years. i am constantly told by the dealership that it needs a software update and that it is a couple hundred dollars to do this. this is absurd to me that software updates are needed for backup cameras to continue to work properly and that the consumer should be expected to pay for this. i do feel this is a safety issue, as since cameras have been placed on some vehicles years ago, people have grown accustom to using them. they are a huge safety factor in crowded, busy parking lots from my perspective. the backup cameras are also a great safety feature for young, inexperienced drivers. it is my understanding that at this time, some of the newer ford models currently have an issue with backup cameras not working and there has been a recall issued to correct it. how is this fair to consumers who have older ford models or different ford models but are experiencing the same issues as it pertains to back-up cameras not functioning properly and are told they need to pay out of pocket for the software update? i am writing a letter to ford & i have also provided feedback over the phone to them and been given a case number. windows does not charge me for software updates on my computer, nor does my cell phone carrier charge me for updates on my phone. it should be a cost of doing business if cameras are going to be offered as a feature on vehicles.

The contact owns a 2014 ford escape. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 17v209000 (engine and engine cooling) however, after shifting the vehicle into drive, the engine started to overheat and went into limp mode. the check engine warning light and the low coolant warning light were both illuminated. the contact took the vehicle to a certified mechanic who stated that the exhaust from the coolant was getting into the engine, causing a fracture in the head gasket. the vehicle had not been repaired. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. the approximate failure mileage was 56,000.

The contact owns a 2014 ford escape. the contact stated that while starting the vehicle, the gear shifter was hard to shift. the contact stated that while driving at various speeds, the transmission was slipping out of gear. the contact stated that no warning lights were illuminated. the vehicle was taken to the dealer however, the cause of the failure was not diagnosed. the contact received notification of nhtsa campaign number: 22v413000 (power train) the vehicle was taken to the dealer for the recall repair however, the dealer informed her that the vehicle was not included in the recall. the manufacturer was not notified of the issue. the failure mileage was unknown.

Fumes from car inside cabin why is this not a recall this is not the only model doing this this needs to be addressed

The contact owns a 2014 ford escape. the contact stated while driving 45 mph, there was significant white smoke coming out of the exhaust pipe. additionally, the message "engine power reduced" was displayed. the contact pulled into a gas station and verified that the engine oil and coolant level were normal; however, the failure reoccurred while driving. the vehicle was taken to the dealer, where it was diagnosed that the cylinder head gasket was leaking coolant into the engine. additionally, the dealer determined that the engine needed to be replaced. the vehicle was not repaired. the dealer referred the contact to the manufacturer for assistance. the manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under nhtsa campaign number: 17v209000 (engine and engine cooling) since the vin was not included. the failure mileage was approximately 110,000.

Wife was driving car and just stopped going up a hill. car was on and transmission was in drive, but when she pressed accelerator, it would rev up but not go anywhere. had to be towed home. this is an ongoing problem with the transmission in these models. i have no idea why there has been no recall. this is extremely dangerous. please make ford recall these transmissions. they are already being sued for the same transmissions in other vehicles. thank you

The gear shifter bushing separated from the transmission and would not engage the transmission. the car, luckily, was in park. there was a previous recall in 2018 that supposedly fixed this problem, but i now have the car at ford trying to get the issue resolved. it appears this same problem is being discovered on later model ford escapes and other models. here's an excerpt of the recall from the ford site: dearborn, mich., july 18, 2018 – ford is issuing two safety recalls in north america. details are: select 2013-16 model year ford fusion and 2013-14 ford escape vehicles to replace shifter cable bushings. ford is issuing a safety recall in north america for approximately 550,000 2013-16 model year ford fusion and 2013-14 ford escape vehicles to replace shifter cable bushings. on affected vehicles, the bushing that attaches the shifter cable to the transmission may detach from the transmission. a degraded shifter cable bushing that detaches from the transmission may allow the transmission to be in a gear state different than the gear shift position selected by the driver. the condition could allow the driver to move the shift lever to “park” and remove the ignition key, while the transmission may not be in “park,” with no warning message or audible chime. if the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash.

The contact's girlfriend owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the brake pedal was firm while being depressed. the contact had to apply pressure to the brake pedal to stop the vehicle. additionally, the instrument cluster was inoperable with a blank display. the contact related the instrument cluster failure to nhtsa campaign number: 15v406000 (electrical system) however, the vin was not included in the recall. the vehicle was taken to an independent mechanic, who diagnosed that the brake master cylinder was leaking fluid and that the brake booster needed to be replaced. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was unknown.

I was driving on i95 southbound with my 3.5 month old daughter when my cars engine failed, my brakes and acceleration failed, and my car started being engulfed in smoke. i had to veer off of i95 as far as i could with my breaks or gas working. within 2 minutes my car was in complete flames. i was able to get my daughter and i out in time but everything in the car was demolished. ford has refused to reimburse for any value of the car as well as any value of the items that were in the car. the value of the items in the car totaled more than $5,000. my husband and i were forced to sell our other car in order to afford to buy a new car. both of our cars were paid off.

The contact owns a 2014 ford escape. the contact stated that the engine was misfiring. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic who replaced the spark plugs. the vehicle was repaired but the failure persisted. the contact called an independent mechanic and was informed that the fuel injector was faulty. the contact added fuel injector cleaner, but the failure persisted. the vehicle was taken to the local dealer where it was determined that antifreeze was leaking into the cylinder, and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified about the failure and referred the contact to the nhtsa hotline for assistance. the approximate failure mileage was 78,000.

This is ongoing issue that ford is aware of, has been addresses by previous recall related to thermostat sensor. however this does not fix the issue that the car over heats loses all coolant automatically shuts down when driving. this car has been been serviced beginning in 2019 to now with the same problem. yes all receipts, mileage diagnosis etc have been maintained. i have had hoses replaced 3 times am now on the 4th time (just 6 weeks later). car overheated on i294 tristate had to be towed 30 miles december 2022. currently have my 2nd open case with ford as they know the eco boost is a major cause and are facing several class action lawsuits they disregard the fact that someone will be killed by their irresponsible disregard of the known problem. well into the thousands to address a bandaid and not fix the root cause of the engine/hose/coolant overheating problems

Car was in perfectly good condition around 75,000 miles. but the power steering gave out in the middle of driving on the highway. i first noticed it becoming a bit harder to turn the wheel but within an hour it became almost impossible to turn. was charged $2,500 to fix since i was told it was an electrical problem. i did get a notification on the dashboard that there was a "power steering assist failure" or "steering fault."

Received a message on dashboard about a steering assist fault all of a sudden. the steering wheel is hard to move.

The contact owns a 2014 ford escape. the contact stated that the vehicle was jerking occasionally while shifting gears. the failure occurred while driving at various speeds. the failure occurred approximately 10 times within 6 years. there was no warning light illuminated. the contact had the vehicle towed to the dealer and was informed that the transmission failed due to a fractured and detached torque converter. the contact was informed that the transmission needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 60,000.

Unknown ssm 48397 ssm 48397 - 2013-2015 fusion/mkz/escape/mkc - 1.6l gtdi, 1.5l gtdi, or 2.0l gtdi with dtc p00c6, p0087, p008a, p008b, p018c, or p018d - flp sensor available some 2013-2015 fusion/mkz/escape/mkc with a 1.6l gtdi, 1.5l gtdi, or 2.0l gtdi may exhibit a lack of power, loss of power, or stall when placed in gear with dtcs p00c6, p0087, p008a, p008b, p018c, or p018d. if normal diagnosis leads to a biased or failed fuel low pressure (flp) sensor, the sensor is available without the need to order the entire fuel line assembly. the flp sensor, located on the fuel supply line to the high pressure pump, provides the low side fuel pressure input to the pcm so the fuel driver module can be controlled accordingly. the flp pid can be viewed in the datalogger and then compared to a manual pressure gauge per pinpoint test hc in the pced to validate the sensor is working properly. the fusion/mkz catalog has been updated to show the sensor availability.

The contact owns a 2014 ford escape. the contact stated that while driving at various speeds, the vehicle would not immediately accelerate while depressing the accelerator pedal. there was a clunking sound while shifting into gear. the vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 68,000.

I've been having rear suspension issues, due to the fact i just had to replace my rear shocks on my 2014 ford escape titanium. i recently got my rear shocks replaced through goodyear in bartow, fl. about 2-3 weeks ago & had to return to goodyear again 3 different times in this month of february of 2023 to tighten up the rear passenger side. i'm told by mechanic techs at goodyear that it appears i might be having "control bar" issues on this 2014 model & it being not the rear shocks after all. but i'm having to replace the front end with new struts as well. i feel it is neccessary to let anyone having the same issue with the suspension on my 2014 ford escape needs to investigate this!

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 17v209000 (engine and engine cooling). the contact was informed by the dealer that a coolant sensor would be placed inside the vehicle to remedy the recall. since the recall, the coolant warning light would frequently appear on the instrument panel. the contact was then informed by the dealer to frequently replenish the engine coolant, no further inspection on the vehicle was performed. the contact then took the vehicle to an independent mechanic where he was informed that coolant had leaked into the oil. the manufacturer was also notified of the failure and the contact was informed that he may be reimbursed for the cost of repair if the failure led to a recall. the vehicle was not repaired. the failure mileage was approximately 75,000.

The contact owns a 2014 ford escape. the contact stated that while the vehicle was parked, the passenger attempted to open the front passenger’s side door and after the door was unlocked, the outside door handle detached. the contact stated that the door latch was causing an issue with the inside passenger’s side door handle. the vehicle was previously repaired under recall. the contact stated that immediately after the first recall repair was performed the failure occurred. the vehicle was inspected by an independent mechanic and the contact was informed that the door latches needed to be replaced. the manufacturer was made aware of the failure and the contact was referred to the nhtsa hotline to file a complaint. the failure mileage was approximately 105,000.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and steam was coming from the engine compartment. the contact stated that a fluid leak was seen underneath the vehicle while parked. the coolant reservoir was refilled. the vehicle was taken to a local dealer to be serviced under nhtsa campaign number: 17v209000 (engine and engine cooling). the contact made the mechanic aware of the failure, and the vehicle was diagnosed, and it was determined that the engine needed to be replaced because of coolant intrusion. the vehicle remained at the dealer awaiting the repair. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was 81,830.

The contact owns a 2014 ford escape. the contact stated that the transmission was slipping between gears and making a grinding sound. the vehicle was taken to the dealer who diagnosed that the transmission had failed and needed be repaired or replaced. the vehicle was repaired. the manufacturer was made aware of the failure and confirmed that the control module needed to be replaced. the manufacturer referred the contact to the nhtsa hotline. the approximate failure mileage was 80,000.

The contact owns a 2014 ford escape. the contact stated that while parked, the vehicle lost motive power. the vehicle was towed to the dealer, where they repaired the bushing shifter cable. the failure recurred and the steering wheel became stiff. additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact the steering wheel became stiff. additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to side swiped another vehicle. a police report was filed. the vehicle was towed back to the dealer. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 22v413000 (power train). the manufacturer was made aware of the failure. the failure mileage was approximately 21,000.

2014 ford escape. consumer writes in regard to nhtsa safety recall 22v-413. the consumer is requesting reimbursement for the repairs of this vehicle.

The contact’s mother owns a 2014 ford escape. the contact stated that while driving at approximately 5 mph, the vehicle stalled. the vehicle was towed to a dealer where there was no cause for the failure determined. on another occasion, the contact stated that while driving 40 mph, the vehicle stalled. the contact stated that the vehicle was pulled over to the side of the road. the contact stated that the failure had been reoccurring. the contact stated that the vehicle was towed to an independent mechanic where it was diagnosed with a cracked engine block. the vehicle was not repaired. the contact stated that the coolant temperature and engine warning lights were illuminated. the manufacturer was notified of the failure. the approximate failure mileage was 40,000.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the instrument panel cluster started to malfunction. additionally, the contact stated that the audio panel, the radio, and the hands-free communication device failed to operate as designed. the dealer was notified of the failure and the contact was informed that the apim may need to be repaired however, the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and the contact was transferred to the nhtsa hotline. the failure mileage was approximately 97,000.

The contact owns a 2014 ford escape. the contact stated while driving 40 mph, the engine coolant level low and high temperate warning lights were illuminated with a message to pull over displayed. the contact pulled over safety. the contacted added more coolant and the vehicle started operating normally. the vehicle was taken to the dealer and the dealer stated that the cylinder head assembly needed to be replaced. the contact was also informed that the vehicle was already serviced under nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was not repaired. the manufacturer was contacted and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was 122,664.

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the coolant level warning light illuminated. the contact pulled over and checked the coolant level and noticed that there was coolant in the coolant reservoir. the contact stated that after resuming driving the coolant level warning light illuminated, and the vehicle stalled. the contact added more coolant and the vehicle started operating normally. the vehicle was taken to the dealer and the dealer stated that the water pump needed to be replaced. the vehicle was repaired, but the failure continued. the manufacturer was contacted, and the manufacturer stated that there was no recall on the vehicle for the failure. the failure mileage was 150,000.

The contact owns a 2014 ford escape. the contact stated that the rearview camera was intermittently inoperable. no warning lights were illuminated. the vehicle was taken to a local dealer, where it was diagnosed that an unknown software needed to be updated; however, the vehicle was not repaired. the contact stated that the failure recurred and that the rearview camera was displaying the image upside down. the vehicle was then taken to metro ford, inc. (2860 s noland rd, independence, mo 64055), who confirmed the prior dealer's diagnosis of replacing the software. the vehicle was not repaired. the manufacturer was made aware of the failure and confirmed there was no recall on the vin and was advised to file a complaint with the nhtsa hotline. the approximate failure mileage was 118,000.

The contact owns a 2014 ford escape. the contact stated that when idle for long durations the vehicle would pulse as if it wanted to turn off. the short pulses eventually turned into actual stalling. the vehicle would stall after the fuel was placed in the vehicle as well. the contact would have to restart the vehicle. while driving at various speeds the vehicle would display hesitation as if the fuel was not circulating properly and or the transmission was not shifting properly. a warning light had illuminated indicating sntact took the vehicle to the dealer who diagnosed that the fuel pump failed and needed to be replaced. the vehicle had not been repaired. the contact took the vehicle to another dealer where they were told that their failure was related to nhtsa campaign numbers: 15v005000 (fuel system, gasoline ) and 14v525000 fuel system, gasoline) however, their vin was not included. the manufacturer was made aware of the failure and directed the contact to nhtsa. the approximate failure mileage was unknown.

The contact owns a 2014 ford escape. the contact stated that while operating the vehicle the engine temperature gauge had increased to high and the message "engine overheating" had displayed before the vehicle began to shake and vibrate. the vehicle was towed to the local mechanic who diagnosed that the engine coolant had leaked into the engine cylinder one and that the engine was severely damaged and needed to be replaced. the local dealer was notified of the failure and confirmed the engine would need to replaced for the failure noted by the independent mechanic. the vehicle was not yet repaired. the manufacturer was not yet notified of the failure. the failure mileage was 25,000

While driving the vehicle randomly het steering assist fault service required and goes immediately into limp mode. this is very dangerous and you need to try to pull over immediately, because the car loses power immediately. this is my teenage drivers car and she can no longer drive it. we are to scared she will get into an accident. please make ford do something with a recall for the steering assist issues in these escapes

The driver side rear door can not be opened. it appears the paneling of the door is caught on the frame, which prevents the operation of the door. this has been reported twice to the dealership, and so far they have ignored the request to inspect or fix it. in an emergency if needed passengers would not be able to exit through this door, which would put that at risk if the car were pinned on one side and the front too damaged to operate. also the rear camera has failed and does not operate. this is the second camera to do so as the first was replaced under warranty a few years after purchasing the vehicle. if a child were behind the vehicle there would be no way to know looking over your shoulder, as you could only see them on camera. the only warning or indicator of the camera failure is a black screen with a message that you need to contact a service professional.

Transmission yes, you can inspect it upon request. our whole family was in the car, on a main road, we were all at risk it has been confirmed it’s the transmission. insurance is aware. we were unaware of any problem, no lights on dash. driving on a main road and the car just stopped working. we had to coast to a space place to stop. and then the car didn’t move forward or backwards.

The contact owned a 2014 ford escape. the contact stated while driving 45 mph, he noticed smoke exiting from the rear of the vehicle. the contact stated no warning light was illuminated. the contact was able to park on the side of the road and exited the vehicle safely. the contact opened the hood and saw fire located around the engine. the contact stated a bystander attempted to extinguish the fire but the vehicle was engulfed in the fire. the fire department extinguished the fire but no fire report was filed. the contact stated the police officers did arrive at the location and deemed the vehicle a total loss but no report was filed. the contact stated no one was injured or sought medical attention. the vehicle was not drivable. the vehicle was towed to the tow yard. the vehicle was not diagnosed. a dealer was not contacted. upon investigation, the contact associated the failure with nhtsa campaign number: 17v209000 (engine and engine cooling), however, the vin was not included. the manufacturer had been informed of the failure. the failure mileage was approximately 91,000.

Car was taken to shop and advised there where engine issues. took it to an authorized dealer and was advised it was a heating hose issue. took it back in and after 2 weeks we were told it needed an engine. the car is constantly leaking coolant which has spilled onto the engine and could cause a fire while driving. ford will not help with any repairs. vehicle has been in the shop for 5 months

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was not diagnosed or repaired. neither the dealer nor the manufacturer was notified of the failure. the failure mileage was approximately 160,000.

The contact owns a 2014 ford escape. the contact stated while driving 55 mph, the check engine warning light illuminated, and the vehicle started to overheat. the contact was able to pull over on the side of the road and noticed that the coolant level was low. the contact added more coolant and the vehicle started operating normally. the vehicle was not diagnosed. the manufacturer was not contacted. the failure mileage was 140,000.

The contact owns a 2014 ford escape. the contact stated that the vehicle failed to start as needed. while driving at various speeds, the vehicle stalled with unknown warning lights illuminated. the vehicle was taken to the local dealer and an independent mechanic, and the contact was informed that anti-freeze was intruding into the engine. the vehicle was repaired but the failure recurred. the vehicle was taken to the local dealer who provided an unknown diagnosis. the vehicle was not repaired due to parts being backordered. the manufacturer was not contacted. the failure mileage was approximately 86,000.

My transmission went out on my vehicle in january 2022, i took it to a transmission shop in the town i live in and had a rebuilt transmission put in it. i paid for everything and was told by the owner the the transmissions on these are junk and and ford knows this and does nothing about it, i did look up reports and complaints on the internet and seen many of these with the same year as my vehicle. then a recall came out for the transmission to be fixed, i took my vehicle in to be fixed and i was told by a customer service person with ford, i could send in my paperwork to be reimbursed. i sent it in the the address they gave me and got a letter back about 2 months later saying they were not reimbursing me. i had all my paperwork submitted to them regarding this issue. i think this is so unfair that they knew this and won't do anything about this. [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2014 ford escape. the contact stated that while attempting to operate the heating system, the vent displayed cool air. the contact then stated that she noticed that every three weeks, she had to replace the coolant back into the radiator. no warning lights were illuminated. the vehicle was taken to the dealer where the vehicle had not yet been diagnosed; however, the contact was informed by the dealer that coolant had leaked from an unknown location of the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vin was not included in a recall and to contact the nhtsa hotline. the failure mileage was approximately 110,000.

The contact owns a 2014 ford escape. the contact stated that while operating the vehicle, the check engine warning light remained illuminated. upon inspection, the contact determined that cylinder #3 was misfiring. the contact stated that after removing the spark plug, it was discovered that coolant had leaked into cylinder #3. the local mechanic was contacted and informed the contact that the engine needed to be replaced. the local dealer was not contacted. the vehicle was not repaired. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 114,000.

Car is burning and leaking coolant dude to faulty head gasket and engine over heating. engine also stalls out when slowing down and shuts off. i see multiple people are having the same issues. this has been a on going thing i took it to the shop to have coolant leak fixed and it still has reoccurred.

I see there was a previous recall on the ford smaller eco boost engines. i am having the same issues with coolant leaks and head gasket. not only me but hundreds of other owners have having the same exact issue of coolant leaking and head gasket going bad.

2014 ford escape. consumer writes in regard to transmission issues.

The contact owns a 2014 ford escape. the contact stated while exiting a parking lot, the vehicle started overheating with the check engine warning light illuminated. the vehicle was towed to the dealer and the dealer stated that coolant was leaking into the engine, and that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was contacted, and the manufacturer stated that the vehicle was not included in nhtsa campaign number: 17v209000 (engine and engine cooling) and referred the contact to the nhtsa hotline. the failure mileage was 86,000.

The contact owns a 2014 ford escape. the contact stated that while the transmission was shifted into drive(d) or reverse(r), the vehicle was shaking. no warning light was illuminated. the vehicle was taken to an independent mechanic; however, no error codes were retrieved. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 150,000.

It seems like my transmission kicked out on me in the middle of a busy intersection. now my car is stuck at work while i figure out where to take it and how to pay for transmission repairs.

The contact owns a 2014 ford escape. the contact stated that on multiple occasions while driving approximately 20 mph, the vehicle stalled. there was no warning light illuminated. the vehicle was veered to the side of the road and was able to restart after several attempts; however, on two separate occasions the vehicle failed to restart. the vehicle was taken to an independent mechanic but there was no failure found. the vehicle was then towed to a dealer where there was no failure found. the vehicle was not repaired. the contact believed that the vehicle was included in nhtsa campaign number: 14v525000 (fuel system, gasoline) and 15v005000 (fuel system, gasoline); however, the vin was not included. the failure mileage was approximately 68,000.

2014 ford escape. consumer writes in regard to nhtsa safety recall 17v-209. the consumer stated while driving an 1.5 hours to the beach back and forth the vehicle stopped accelerating and the vehicle to a ford dealership. the mechanic stated the entire engine had to be replaced due to a cracked engine and overheating.

The low coolant warning light came on a few times, top off coolant and took car to dealer for service and diagnosis. the service performed test and did not find leaks or damage. after a few times with not findings the engine light came on while driving and the vehicle had misfire. contacted the dealer and the vehicle was diagnosed with coolant into the engine cylinders witch caused the misfire. according to service the engine has to be replaced and the car is not drivable. based on research, this is a problem many costumers had to deal with.

The vehicle will get a steering assist fault message and go into limp mode immediately giving you no time to pull to the side of the road. please make ford do something about the steering issues on these vehicles. these escapes are too dangerous to drive.

Transmission failure. problem confirmed by dealer and two other certified mechanics, in 2022 and 2023. no warning lights or messages given on dashboard. technicians found codes when vehicle was scanned. problem only become noticeable when driving vehicle by then it was to late. transmission would not shift properly coming to stops and trying to accelerate after stops or very minimal speed slowing or accelerating. this occurred on interstate and local driving. first occurrence was december of 2021at around 68,000 to 70,000 miles. had transmission repaired and was told by mechanic they were problematic and it was a design flaw. dealer admitted to problematic issue also. second occurrence was march of 2023 with 77,000. i am currently trying to decide what to do. it is currently available for inspection. i made a formal complaint against ford to the bbb in 2021 about this issue and they would not offer any assistance. i will make another complaint as of april 2023. i will no longer buy any ford products.

I pulled into the parking lot of my employment. i put my vehicle in park. i went to turn the vehicle off and when i did the dash light came on saying it was not in park. it stated that it was in s. i do not use sport mode. i then called the local dealership. i learned it was a recall on the shifter bushing. they called a tow truck who came out and picked it up. the tow driver stated it was in fact the bushing was damaged/missing. he manually put it in the gears so that he could load it and took it to the dealership. they fixed the recall and are waiting to hear if the tow fee is covered under the recall so that i can go pick it up.

The contact owns a 2014 ford escape. the contact stated while the vehicle was stationary, she became aware of a coolant leak. the contact stated no warning light was illuminated. the contact took the vehicle to an independent mechanic, where it was diagnosed with needing the coolant bypass valve to be replaced. the vehicle was repaired but continued to experience the failure. the contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass valve to be replaced a second time. the vehicle was repaired but continued to experience the failure. the contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass hoses to be replaced. the vehicle was repaired but continued to experience the failure. the contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass hoses to be replaced for a second time. the vehicle was repaired but continued to experience the failure. the contact towed the vehicle to another independent mechanic, where it was diagnosed with needing the coolant bypass radiator hose and the coolant reservoir to be replaced. the vehicle was repaired but continued to experience the failure. the contact took the vehicle back to the first independent mechanic, where it was diagnosed with needing the coolant temperature sensor and the water outlet to be replaced. the vehicle was not repaired. a dealer was not contacted. the manufacturer had been informed of the failure. the failure mileage was approximately 111,000.

On numerous ocassions recently the power steering has become disabled and/or unresponsive i am getting a steering assist light when it happens it is intermittent and i fear it will occur at high speed resulting in injury or death

The contact owns a 2014 ford escape. the contact stated his daughter-in-law received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the contact stated she took the vehicle to the local dealer and had the recall remedy performed. the contact stated that the rear passenger’s side door opened independently. the contact called the local dealer and was informed to take the vehicle to a closer dealer in his area. the contact took the vehicle to a second local dealer; champion ford edinboro (11941 edinboro rd, edinboro, pa 16412: (814) 734-1616), where it was diagnosed with needing the rear passenger’s side door latch to be replaced; however, the dealer had not received authorization from manufacturer to service the vehicle under nhtsa campaign number: 20v331000 (latches/locks/linkages). the vehicle was not repaired. the manufacturer had been informed of the failure and informed the contact that the recall repair had been completed back in 2017. the failure mileage was approximately 50,000.

While driving down the road my ford escape lost most of its power while still in drive and running (was running at roughly 6000-7000rpms but going no faster than 15 mph, when after about a mile of this it completely died, lost any ability to brake or steer, then the engine started smoking very bad and within seconds we saw flames coming up onto the windshield from under the hood. within about 10 minutes the entire car was engulfed in flames and totally destroyed/melted/burned.

Swollen lug nuts reported at 19,100 miles.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle overheated, with the engine overheated message displayed. the contact pulled over, and the vehicle was towed to an independent mechanic, who determined that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the manufacturer confirmed that there was no recall associated with the vin and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 65,000.

Steering assist failure

While driving 30 minutes home from work, high engine temperature warning popped up and stuck car in limp mode 20+ times. had to use a code reader to clear the code p1299 that says cylinder head overtemperature protection active in order to get car to drive home. meanwhile it was leaking coolant, car went thru 1.5 gallons of coolant during that time frame.

Anytime car is shifted out of park or into reverse, it pops up with a message on the dash saying the parking collision isnt working and the back up camera doesnt come on and the backup sensors no longer work either.

While driving down the road a warning pops up on the dash that says "high engine temperatures. please stop safely" had to have the car towed because it got stuck in limp mode and would not drive. had the codes read and it comes up with code p1299 which says cylinder head overtemperature protection active. car stays in limp mode and is undriveable until code is cleared with a code reader. happens several times over and over again within a 30 minute drive.

The contact owns a 2014 ford escape. the contact stated while driving approximately 30 mph, a message indicating that the coolant level was low was displayed. the check engine warning light was illuminated. the contact stated that she had been adding coolant to the vehicle weekly; however, the failure persisted. additionally, the contact stated that the vehicle failed to start after several attempts. the contact was able to restart the vehicle; however, the failure recurred intermittently. the vehicle was taken to the dealer, where a heater hose was installed; however, the failure persisted. the vehicle was taken back to the dealer, where it was diagnosed that there was coolant intrusion in cylinder #3 and the pistons. the dealer diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to nhtsa hotline for assistance. the failure mileage was unknown.

Amongst several problems with this vehicle, it often slips out of gear while driving. which has caused me to have to stop in the middle of the lane. it has had multiple mega fuses go out. it will often say “power steering fault” and then the message will go away. i am genuinely scared to drive this vehicle because i never know when the power system is going to go out. i have always stayed up to date on maintenance and it has less than 90k on miles. i do not understand why this has not been pulled off the market. it seems like all the escapes before mine were pulled for the same issues.

I would like to voice concern about the 2 pc lugnuts that ford places on vehicles.they are not good & after doing some research & talking with other suppliers and companies regarding this matter, it is my understanding this is an ongoing issue that ford continues to ignore. this is not safe. my tire had a slow leak in it. i took it to a local tire shop who advised the tire could not be fixed because the tear was in the sidewall. they also advised the lugnuts were swollen & in terrible condition & then went on to show me the lugnuts & educate me on the design that ford has. the reason for the terrible condition is likely because the nuts have to be beaten off unless the work is done at ford, as they have special tooling & capabilities to deal with the nut. he also advised, instead of recalling, ford opted to come out with a special tool or tooling that is specific to only their dealers. not ok. not all people want to use ford for their tire needs. nobody should ever take one opinion at face value. i went to another local tire shop to make sure the info i was given about my tire and the lugnuts was correct. however, when i went, i made no mention that i already had the first opinion, nor did i share any of the info with the 2nd company. same information was repeated to me, both about the lugnuts & my tire. very concerning on the lug nuts & i now believe this to be accurate. this place felt so bad for me & for the condition the nuts were in, that they put gently used ones on 1 of my tires, free of charge, just because they had the tire off to look at it & knew the ford ones were total "garbage". as of today, i went to my local ford dealer for a tire rotation & oil change. low & behold, they mention all of my lug nuts are swollen & that i need new. i voiced concern to the service manager about the lugnut information. he & the service advisor both advised that yes, this was an ongoing complaint & it was bad for them too. this is ridiculous & i complained to ford also.

The contact owns a 2014 ford escape. the contact stated while attempting to adjust the front driver’s side seat recliner, the electronic seat back recliner continued to move forward and failed to stop. the contact stated that the seat could not be readjusted, leaving the driver in an uncomfortable position while driving. the contact stated that the failure had occurred on several occasions after starting the vehicle and while driving. the vehicle was taken to the local dealer who diagnosed that the electronic seat back recliner mechanism had malfunctioned and needed to be replaced. the vehicle was not yet repaired. the failure mileage was 72,000.

Back up camera at times is showing upside down view, sometime squiggle lines, and sometime a message that reads camera not available. i have become used to using the camera and rely on it for backing up in in parking lots and such. i grew up using the mirrors and can still do that but the camera give extra security. my vehicle has about 78,000.00 , the camera should not be acting up. i have taken it to the local dealer and got a large quote to replace it. i did see on the news last night about a recall on this issue, but my year model was not included. this started about eight months ago. i had no idea i could file a complaint until today after calling ford directly and being transferred to national highway safety division. i am always available if someone want to inspect my vehicle. i don't drive much, as you can tell a 2014 with 78,000 miles, but when i do i like to feel like i can rely on the safety features of my vehicle.,

The contact owns a 2014 ford escape. the contact stated while the vehicle was shifted into reverse, the rearview camera flipped upside down and displayed a distorted image. the contact stated that a message displayed on the screen "unavailable". the vehicle was taken to the dealer where it was diagnosed; however, the contact was unsure what needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vin was not included in a recall and transferred to the nhtsa hotline. the failure mileage was approximately 74,000.

The contact owns a 2014 ford escape. the contact stated while driving approximately 70 mph, the vehicle experienced a loss of power steering with the power steering assist fault warning light illuminated. the contact stated that he was able to continue driving; however, the steering wheel was difficult to turn. the vehicle was taken to a local dealer, where it was diagnosed that the steering rack assembly needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 56,000.

To: htsa: we believe that our 2014 ford escape motor vehicle has a mechanical defect that caused it to catch fire while driving on the highway with our family inside. we are alive because another driver reported the fire in the car and we stopped and got out at the exact time before the car burned to the ground. we have a 22s43 safety campaign notice for that vehicle. we are notifying you of what happened because we understand that the reason the vehicle caught fire was due to a mechanical malfunction that caused that horrible and shocking event, putting life safety at risk. so far we have not had support from anyone. we have lost our property and risked our lives by being the user of a defective ford vehicle that placed our lives at imminent risk of death. the incident occurred on 04/02/2023 on street 2 km 203.1 guayanilla puerto rico. i request your prompt attention in this matter so that you can investigate what is related to safety and the damage that caused this fire to burn the vehicle.

The contact’s mother owns a 2014 ford escape. the contact received notification of the nhtsa campaign number: 22v413000 (power train) however, the contact stated that upon taking the vehicle for the recall repair, while driving at an undisclosed speed, the speedometer failed to display an accurate reading and remained at 0. several unknown warning lights started flashing. the contact then stated that the electrical system started to malfunction, and the warning lights remained illuminated. the contact stated that he veered off the road to park the vehicle and then had the vehicle towed to an independent mechanic to be diagnosed. the contact was informed by the mechanic that the diagnostic result indicated several unknown failures, and it was suggested that the vehicle be taken to the dealer for assistance. the vehicle was towed to the dealer where it was diagnosed that the abs, the abs module, and the battery voltage had failed. the vehicle had not yet been repaired and remained with the dealer. the manufacturer was notified of the failure, but no further assistance was provided. the failure mileage was approximately 53,000.

The contact owns a 2014 ford escape. the contact stated that after driving, there was an abnormal knocking sound detected. the contact became aware that the lug nuts were loosened. while driving at an unknown speed, the wheel detached. the contact stated that the studs had sheared off. there were no warning lights illuminated. the vehicle was taken to the local dealer where it was diagnosed that the wheel bearings needed to be replaced. the vehicle was repaired, but the failure persisted. the manufacturer was not contacted or informed of the failure. the failure mileage was unknown.

On may 27, 2023, i took my ford escape se to dealership for service (mileage: 99742). i had works synthetic oil change, mutli-point inspection, rotation of tires, coolant system cleaning, brake systems fluid exchange, spark plugs replaced, air filter replaced. diagnostic for a/c. total cost: $1005.90. results from service: (1) emergency flasher or hazard light button does not work. $199.95 diagnostic fee to repair flasher/hazard light button. due to cost of diagnostic fee, repair to emergency flasher or hazard light button was not conducted. (2) ac not working. diagnostic fee $199.95. ac leakage. repair parts, yn*19* refrigera10009g and bv6z*19850*b evaporato22105b cost $486.96 and labor fee 2150.00 + tax $171.40. total cost: $2808.36. due to total cost, repair to ac was not conducted. (3) when replacing the spark plugs, oil was found in the valleys of the spark plugs. unsure if the valve cover or something else that pertains to it is damaged or some other type of issues. due to cost of diagnostic test ($199.00), service was not conduct.

My daughter was backing out of driveway and said the steering was difficult to turn and felt locked. the steering assist fault came up on screen. she parked car and didn’t drive. my husband tried backing out of driveway as well and said the steering was hard to turn. he then put it in park and tried again and it drove fine.

Unknown- i purchased my car in 2021 and i’ve had ongoing transmission issues since i purchased it. as of now the issues have gotten worse. i had the transmission recall repair done, but it did not fix the jerking way my car was driving. the repairs keep getting more costly and i don’t believe there’s an actual fix, but rather that this vehicle was sold with a faulty transmission. as of now i can’t drive my vehicle because last month there was a fire under my hood and it’s totally unsafe for me and my family to be in. ford won’t take any responsibility but they’ve already had to buy back vehicles for settling them with bad transmissions. this is not new for them.

Turned in the ignition. i heard air coming from the brake when i turned on the car. i then could feel resistance when pushing the brake after pushing to the floor. brake booster fixed once and after a month. the air sound started again when not pressing the brake. i had to use my emergency brake to drive home from work.

May 31.2023 i was involved in an accident your left front wheel castor and wheel . separated from vehicle. causing me to crash into a light pole.in the east bound lane when i was going west bound on franklin rd in boise id knocking me unconscious idaho state police made report. before accident left front wheel pulled left when braking gave car gas car pull right last thing i remember. emt took alfonso's hospital. as investigate because i was almost killed lucky i survive.

2014 ford escape titanium that has been having issues with coolant leaks and overheating. the first instance was in dec 2022. the vehicle stalled while it was being driven at about 25-30 mph. the vehicle said that the coolant levels were low and the cars engine heat level shot up. checked the coolant level and it was full as i recently changed the oil and topped everything off. i towed it to cortese ford dealership in henrietta and a appointment was set for about 4 days later. they said the issue was that the car was leaking coolant somewhere but they can’t find where, so our options were a.) use a pump process where they would pump air into the coolant system and see where the leak is or b.) reroute the entire coolant system and see if that resolves the issue. so i went with option b because it was the cheaper option and it costed about $996 dallors. about 3 months later the same issue occurred, car stalled, engines heat gage shot up but this time the coolant level was low even after a top off. i added coolant and the car came back but i still called cortese to see if there was a bigger issue. appoint was set for 5 days later and we took it there. they came back and said the issue was that one of the main heater hose was cracked and was leaking coolant, and that costed another $1000 to fix. finally last thursday, the car wouldn’t start up, the dashboard was saying the cars engine was overheating and couldn’t be started. so i waited an hour later and tried to start it again, and it said the same thing. i drove it down to a local auto shop even with the warning to get it checked out. the mechanic checked the cars codes and we had 7 codes pop up. they were p0116, p050a, p050b, p050e, and p1299 and to my understand they all have to do with temperature and overheating

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the vehicle was running rough. the contact stated that the engine had misfired. the engine warning light was illuminated. the contact stated that the coolant level was low. the vehicle was taken to an independent mechanic who topped off the coolant. the contact also received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the approximate mileage at the time of the failure was 45,000. parts distribution disconnect.

The contact owns a 2014 ford escape. the contact stated while driving 45 mph, the vehicle started jerking and failed to accelerate as needed. there were several unknown warning lights illuminated. the contact was able to pull over on the side of the road and had the vehicle towed. the vehicle was diagnosed by an independent mechanic and the contact was informed that the transmission needed to be replaced. the contact was referred to the nhtsa hotline to check for recalls on the vehicle. the vehicle was not repaired. neither the dealer nor the manufacturer was notified of the failure. the failure mileage was unknown.

Powering steering assist fault. loss of steering and car went into limp mode and needed to try to pull over immediately. i have reported this issue several. times. ford has not been able to fix this issue. this car is not safe to drive. please hold ford accountable before someone gets severely injured or dies in a car crash from this known problem with the steering issues.

The contact owns a 2014 ford escape. the contact stated that the vehicle was consuming an abnormal amount of coolant. the vehicle was taken to the dealer to be serviced. the vehicle was diagnosed with coolant intrusion into the cylinders; however, the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 140,000.

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the vehicle hesitated and started sputtering. the check engine warning light started flashing then remained illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. the vehicle was currently at the independent mechanic. an undisclosed dealer and the manufacturer were notified of the failure, but no further assistance was provided. the failure mileage was approximately 55,000.

In march 2022, my ford escape transmission went out due to torque converter. it just broke down without any indict light warning. i paid almost 6k to have it replaced include all transmission programming, controller. in may 2023 and june 2023, my ford escape just quit for no reason without any warning. i tried to start it up, the dashboard of red battery and red oil light came on. i was stuck in traffic for over 4 hours with this problem. it put me in critical risk being injured or killed since i am deaf. it just shut off completely without any noise or foul smelling or any warning. i brought it to several shop for this problem and they found no problem. they are clueless. they tried to blame on transmission. i refuse to pay 6-7k for transmission again. ford need to step up and own up their problem, and correct the problem.

The escape in question has a reoccurring issue with the canister purge valve causing gas tank burping and rough engine idle. mechanic replaced said item a couple of years ago and the problem has reoccured. there is a recall for a ford focus with the same year as this ford escape 2014. should not this vehicle be repaired in the same manner by the dealer as the ford focus recall? my mechanic also noted there is a tsb for this ford escape 2014 acknowledging ford has updated the parts for repair to solve the know canister purge valve issue. replacing the parts for a second time seems unfair and costing twice as much to resolve the same issue with an updated part. frustrated update: since composing the above information the cars condition has become more in need of repair. the 2014 ford escape is idling rougher, the gas tank flapper is burping while the car is running and the car is randomly stalling. these conditions correlate with a current safety recall for the ford focus of the same year 2014.

When driving vehicle on highway it slows down then have to push on gas pedal to exelarate like it sputters then shuts off. dashboard says engine failure park vehicle immediately very frustrating!! i’m about to file a lawsuit if this doesn’t get taken care of!

Engine coolant leak that causes over heating in car.

I own a 2014 ford escape and with 100,000 miles the transmission give up and start skipping this transmission very expensive on the ford cars therefore, no longer purchase another ford the repair was $5000

The contact owns a 2014 ford escape. the contact stated that while driving at various speeds, there was white smoke coming from underneath the hood of the vehicle, and the vehicle would not properly accelerate while depressing the accelerator pedal. the check engine light warning light illuminated, and the low coolant message was displayed. the cause of the failure was not yet determined. the local dealer and manufacturer were notified of the failure, but no assistance was offered. the contact was informed that the vin was not included in nhtsa campaign number: 17v209000 (engine and engine cooling). the contact stated that the vehicle had experienced the failure listed in the recall. the failure mileage was 30,000.

The contact owns a 2014 ford escape. the contact stated that while stopped at a red light, the message that the engine was overheating was displayed. the contact pulled over and shut off the vehicle to allow the engine to cool down. after waiting several hours, the contact attempted to add coolant to the coolant reservoir; however, the coolant immediately leaked out of the vehicle. due to the failure, the vehicle was towed to an independent mechanic where a coolant leak failure was confirmed. upon investigation, the contact discovered nhtsa campaign number: 17v209000 (engine and engine cooling) which she linked to the failure. the manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the recall. the vehicle remained in the possession of the mechanic unrepaired. the failure mileage was approximately 100,000.

The contact owns a 2014 ford escape. the contact stated that while shifted to drive(d), the vehicle independently shifted into reverse(r). the vehicle failed to shift into the intended gear and the vehicle failed to start. there was no warning light illuminated. the vehicle was towed to the local dealer and the contact was referred to the manufacturer for assistance. the vehicle was not diagnosed or repaired. the manufacturer was contacted and opened a case. the contact was then referred to the nhtsa hotline. the contact stated that the failure was like nhtsa campaign number: 22v413000 (power train). the failure mileage was approximately 84,500.

The contact owns a 2014 ford escape. the contact stated that the driver's and passenger's side rear doors failed to shut securely. the contact related the failure to nhtsa campaign number: 20v331000 (latches/locks/linkages). the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 100,000.

The contact owns a 2018 ford escape. the contact stated while driving 65 mph, the steering wheel seized. additionally, the steering assist fault warning light was illuminated. the vehicle was towed to the dealer, who informed the contact that the ecu was defective, and the check engine warning light was illuminated. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 117,000.

The contact owns a 2014 ford escape. the contact stated that the check engine warning light was illuminated. the contact took the vehicle to an independent mechanic to be diagnosed. the contact was informed of a misfire in cylinder #2. the dealer reset the warning light however, the warning light returned. the vehicle was taken back to the dealer where the ignition coil was replaced; however, the failure recurred. the dealer replaced the engine with a used engine. recently, the contact stated that the check engine warning light illuminated. the vehicle was taken to an independent mechanic and the contact was informed that there was a misfire in the engine. the manufacturer was notified and provided the contact with a case number. the vehicle was not repaired. the failure mileage was unknown.

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 22v413000 (power train) and the vehicle was taken to the dealer to be repaired. the contact stated while depressing the accelerator pedal to move from a stop, the vehicle started jerking. the contact stated there was no warning light illuminated. the contact stated that at the next stop sign, the vehicle experienced the same failure. the contact called the local dealer and made them aware of the failure. the contact took the vehicle to an independent mechanic and was informed the transmission needed to be replaced. the vehicle was not repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 118,000.

The contact owns a 2014 ford escape. the contact stated that while driving, the vehicle failed to exceed 4-5 mph before the vehicle stalled. the vehicle was able to reverse but failed to move further. the vehicle was towed to a certified mechanic who diagnosed that the transmission failed and needed to be replaced. the vehicle was repaired. the contact stated that several days later there was a clunking sound coming from the front of the vehicle. the vehicle was returned to the mechanic who stated that the sway bar had loosened. the vehicle was repaired. the contact stated that the check engine warning then became illuminated. the vehicle was returned to the mechanic who diagnosed the vehicle with cam shaft failure. the spark plugs were replaced; however, the vehicle continued to sputter while starting and was leaking coolant and oil onto the cam shaft causing the head gasket to be blown. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. the approximate failure mileage was 95,500.

Backing out of my garage and my car suddenly stopped, i put it in drive and it went forward, then put it back in reverse and it seemed ok. went to 1 store and could not back up the car would not move. again, put it in drive then reverse and it did back up but did not sound good. i slowly drove home, called my mechanic drove it 4 blocks to him and he concluded that it certainly was the the transmission. i had no warning lights or any or any other symptoms prior to this happening. my mechanic called the dealership where i had purchased the car because the mileage was so low, 40, 684, he was hoping that they would cover it, but was told my warranty ran out by 1 year, so i was out of luck. i also called the dealership and was told the same thing and they also said that "how do you know that it was the transmission?" that was really insulting. i also called ford in detroit and was told the same thing, not under warranty. i did some research, and have since learned, that ford has known about the faulty 2014 escape transmissions and has not not anything about it.

Engine coolant is coming out of coolant reservoir! car is smoking and their are no lights on dash untill it is low. if idle with auto starting it will over heat and car can't be started.

My driver passenger door does not close anymore as of 7/9/2023. my 2-year-old son could have flown out the door as he sits on that side in his car seat.

The car accelerates very choppy. i’ve also been getting a warning saying “engine fault, service now.” i’m not sure what is wrong with it, it still drives as of right now and there is no recall for me to get it fixed.

The transmission torque converter failed on the 2014 ford escape. transmission is causing safety issue by not properly accelerating when gas pedal is pressed. this slowed movement could cause traffic crashes. engine revs to high rpm but torque converter does not engage properly. the issues was confirmed by local transmission shop. owner of the shop says he sees a lot of these failures in ford escapes. a warning message "transmission malfunction service now warning" did appear. ford is aware of the issue based on the technical service bulletin called 1.6l ecoboost – illuminated mil and/or transmission malfunction service now warning with only dtcs p0741 and/or p1744.

The car began making noise an did not want to shift. after getting the vehicle into drive, the car stopped moving while driving in heavy traffic.

I had bought my 2014 escape less then four years ago. back in june 2023 i had my dashboard light up with engine overheating pull over safely while i was driving. i pulled my car over as best as i could and saw my coolant was low. i was able to drive the five miles or so home after refilling the coolant. the coolant was again empty when i got home. the dealership checked and said no leaks or anything but i still have to refill my coolant every two days. from researching there are many issues with ford escape and coolant leaking. i am too scared to even drive it especially with my family in it knowing this leak may cause a fire or something

Transmission fault error code. the transmission is not shifting into gear whether i am trying to go forward or backwards. i have been stranded twice within the last six months because of this issue.

The contact owns a 2014 ford escape. the contact stated that while attempting to accelerate from a stop light, the vehicle would not immediately respond. the contact stated that the vehicle also hesitated while attempting to accelerate. additionally, after refilling the coolant reservoir, the coolant reservoir was empty after three days. the cause of the failure was not yet determined. the manufacturer and local dealer were notified of the failure, but no assistance was provided. the failure mileage was 173,000.

Motor coolant went into engine cylinders and over heats and now my vehicle won't run.

The car is no longer drivable. i have an earlier reference number 11526542. when i called at that time i was unaware of the actual problem. in 2019 i had taken the car to future ford for a coolant problem. they stated in paper work there was no leak in the coolant but more coolant needed to be added. i return to have oil changed and ask them to add coolant. they refused. i went to green valley tire and brake and they refused. thought that was weird. went to auto zone folsom and bought coolant and added myself. future ford still stating no problem. i had purchased a 7 year waranty on the car and a plan were they did all the service. the car was only serviced by ford dealer. i have just recently learned that there is an issue with the ford 2014 escape eco boost system. i am not a mechanic but from what i understand coolant goes into the engine. maybe a head casket blows out. it then causes car to overheat. coolant intursion present. future ford recomends replace engine block per future ford. was told just tempory fix likely will happy again. design flaw. dangerous not sure when it will occur and then car undrivable. overheats could cause fire. should be under lemon law. car only has 55,000 miles on it. attached estimate of $16,000 to fix by future ford. also said their was a recall on coolant in 2019 but ford corporate said it did not show on my vin #. your system does not show it .

Transmission was slipping while in drive, did not engage drive or reverse easily. jerked in and out of drive. mechanic days or could be the “turbo”.

Car started having smoke out of tail pipe, been having to fill anti freeze once a month in to, vehicle , and has started misfiring not sure . apparently antifreeze is leaking in to engine . may 2023 is when we have started having issues with anti freeze the consumer wanted to add that the vehicle also stalled out in traffic during a separate incident.

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the led instrument panel flickered and then became inoperable. the contact stated that the instrument panel failed to illuminate or operate as intended. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 86,000.

I own a 2014 ford escape eco boost 2.0 liter. vehicle started losing coolant but no visible leak. took car to be diagnosed at a ford dealership where they told me vehicle was fine and passed a pressure test. less than 600 miles later the vehicle is overheating, smoking from engine and tail pipe, even for an extended time after vehicle is off. i have video of vehicle smoking while engine off. now i am told it is a head gasket issue and repair is over $7k. this is a known issue that ford refuses to acknowledge and issue a recall. there's been nurmerus of people whom have experienced exact issue and are joining a class action lawsuit. if nhtsa doesn't do their part to put this ford 1.6-2.0 liter on a recall, then the wrong doing continues and should be held accountable as well. there have been cases where same make/model has been reported catching on fire. someone is going to get physically injured if not already. requesting an investigation to conducted and faulty engines replaced.i am unable to load pictures and videos from computer i am submitting this complaint with. if permitted i will email pictures video, dealership pressure test , and other documenation from my personal computer.

The contact owns a 2014 ford escape. the contact stated while driving approximately 35 mph, the vehicle started to run rough. the contact stated that the vehicle was vibrating with smoke coming from the engine compartment. the contact stated that the "low coolant" and check engine warning lights were illuminated. the contact stopped and had the vehicle towed to a local dealer. the dealer diagnosed the vehicle and determined that coolant had intruded into the engine block and the engine needed to be replaced. the vehicle had not been repaired. the manufacturer had been informed of the failure. the contact researched online and related the failure to tsb number: 19-2346 coolant intrusion in cylinders (engine and engine cooling). the failure mileage was approximately 137,000.

The shift cable bushing and other parts around is bad. ford auto nation in blanding ave florida said my car needs work $1,100.00 i had diagnostic done by ford automation on july 22, 2023 on a saturday from service center name chris i needed that shift cable bushing fixed.

The contact owns a 2014 ford escape. the contact stated while driving at various speeds, the vehicle failed to properly accelerate. additionally, while operating the vehicle, the abs and traction control warning lights remained illuminated. additionally, the 4wd and hill assist messages were displayed, and the functionality was disabled. the vehicle was taken to the local mechanic who was unable to determine the cause of the failure. the manufacturer was notified of the failures, but no assistance was offered. the local dealer was not contacted. the failure mileage was 37,000.

Hood latch became un bolted and opened on the freeway going about 60mph . smashed the windshield and damaged the hood .

On august 19 2023 i brought my 2014 ford escape se to an auto repair shop, because the engine temperature went up. the repair shop first told me that the coolant resevoir and the hose was leaking. after that was fixed. the repair shop could not start the car it overheated. the repair shop said that the head gasket blew and the engine was done. i paid almost 11000 dollars for this car with 87000 miles on it. the only car i have. i do not know what to do with this situation. i found out that the 2014 escape models is a problem with coolant leaking into the engine. now im out of a car and do not know what to do.

In the early morning of august 6, 2023, i was driving on the interstate and began to notice that my suv was failing to accelerate when i attempted to go at the minimum speed of 70 mph. the suv started to decrease in speed and acted like the engine was beginning to stall. knowing that this was beginning to be a dangerous situation i pulled off to the side of the road and called for roadside assistance. *it should be noted that i did hear a hissing sound on the driver side when i pulled out of my driveway but thought nothing of it as i had my tires rotated on july 31, 2023.* thinking that it might be my transmission, i had my car towed to my home and had it towed to carfix on monday, august 7, 2023. attached is what carfix told me. while i would like to be reimbursed by ford after purchasing a 2nd ford (other a 1995 mustang, i newly purchased) vehicle where i have had to replace the transmission, i would like to bring to the attention of nhtsa that this seems to be an ongoing issue with ford vehicles. i contacted ford and due to no unrepaired recalls for the suv, they suggested i reach out to nhtsa. also, i have a ford case no. i live in a rural area and this would have been devastating to me if i did not have the money to pay for a re-built transmission and i am hoping that it will last at least 2 years.

I bought this vehicle exactly 1 year ago back in june from the bmw dealership in arlington, texas under the assumption that there was nothing wrong with it mechanically. the dealership lied to me because not even a week later. i had to take it to a firestone to see what was wrong with it. and they said that there was coolant loss, they did do a pressure track and said at the time it was not the gasket period i have taken it to other mechanics since then trying to fix what they said the issue was but there has been a loss of coolant in that vehicle and we don't know where it's going period period i don't know what to do because there was a recall on it. from what i searched on the internet long ago? but it is no longer available. and that's unfortunate for me. because i believe that the recall that they had back in 2017 i believe that's the issue that is currently wrong with the vehicle the recall code was 17s09. i don't know what else to do because i'm at a loss. i spent eight thousand dollars on a vehicle that i cannot even enjoy because it has been in the shop more times than i have driven it

I got off work and was heading home one of the streets i devon is uphill. as i’m driving up the hill the car just started rolling backwards. i hit the breaks and turned car off and back on and even thought it was i. drive it would only go backwards. no matter what i did it was jerking and acting like it didn’t have power even though the rpm’s was up. i mechanic came to check on me and during his inspection we discovered damages to the passenger inner tire end rod and struts so i had that repaired and the the front axle need replacing cause it wasn’t even turn to move the wheels. so i had to replace that as well. i assumed the axle was the issue but it still was driving like it didn’t want to go forward. i then say the some transmission stuff on recall so i just parked it until the pets was available. my car stopped in july 2022 and i just got the repairs done august 21,2023. i drove it about 30miles total and now i have a red indicator light that say trasmission fault service now!!! this is absolutely unacceptable and ford motor company really need to fix these transmission failure problems. before all the recalls kills somebody. there are no indicators that tell you something is wrong until it’s wrong. peoples lives are in danger more and more everyday the fact the manufacturers only care about the consumers money and not their safety is mind blowing. selling badly made vehicles and the consumers are the one who suffer the most!!!!i hope y’all look into this very soon and help the little people that’s really trying to help ourselves!!!! had 70,000 miles when i purchased it and now 7 years later it has on 105,200 miles on it…. not sure van 40000 miles in 7 years. with other minor breakdowns i didn’t name.

The contact owns a 2014 ford escape. the contact stated while his wife driving 35 mph, the check engine warning light illuminated. the contact took the vehicle to the local dealer, where it was diagnosed with failure in cylinder #2 and #3. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 92,000.

The steering wheels started to get hard. the car warned me to stop safely. it was to hard that i couldn't do much to turn the steering wheels.

The contact owns a 2014 ford escape. the contact stated while driving approximately 25 mph and making a left turn, the vehicle lost power steering functionality. the contact pulled over without power steering assist and turned off the vehicle. the vehicle was restarted, and the power steering functionality resumed. the contact stated there was no warning light illuminated. the contact stated that the failure was intermittent but had occurred three times. the contact had not taken the vehicle to a local dealer or independent mechanic. the vehicle had not been diagnosed or repaired. the manufacturer had not been informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 14v284000 (steering). the failure mileage was approximately 70,000.

The contact owns a 2014 ford escape. the contact stated that on numerous occasions while shifted into reverse or while the vehicle was idling, there was a message displayed on the screen that the back over prevention screen feature was unavailable. an undisclosed dealer was notified of the failure and the contact was informed that there would be a cost for a diagnostic test and repair. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 48,000.

Our ford escape has been leaking coolant excessively and is experiencing intermittent over-heating of the cylinder head. ford has a recall for this matter however our local ford dealership refuses to service our vehicle, there are also two other recalls that they are refusing to acknowledge.

While driving the vehicle, the car will stall without any warning. the oil light will display, as well as the check engine light, but only after the car shuts down and is not operational. this has occurred at least 4-5 times in the past year or so, the most recent 2 weeks ago. the stalls occur while the vehicle is in motion, and there is no prior warning given. the car has been hooked up to a code reader, which displayed the code p0087, which is a fuel rail/system pressure too low. if we let the car set for a few hours, it will start up and be operational, but then will stall out again with no warning. we took the car to a ford dealership in trinidad, co, and the technician said he assumed it was a low fuel pressure sensor, which he replaced, but stated that he only suspected that was the problem since he could not get a code to come up at that time. after the sensor was replaced, the car has continued to stall out while being driven. i called ford to ask if my car was part of a fuel system recall, they stated my vin was not listed, although my vehicle was manufactured within the time frame of two, 2014 ford escape fuel system issue recalls. the safety of myself and my family are put at risk every time the car stalls out because we have been traveling on the interstate and have almost been hit by other vehicles due to not being able to accelerate or have time to pull off to the shoulder immediately, we have also been crossing through intersections with heavy traffic when the car will stall out without warning, which has led to near collisions. my vehicle is available upon request for inspection.

The backup camera is showing upside down in view screen. when backuping

My vehicle has had ongoing coolant issues. come to find out the coolant has been leaking into the cylinder. i started my car it stalled and stared smoking like it was on fire.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the coolant warning light illuminated. the contact then stated that the coolant level was low. additionally, the contact stated that within two months, she had added coolant to the vehicle twice. the vehicle was then taken to an independent mechanic where the vehicle was given a tune-up and the contact was informed that the timing chain needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was taken to the dealer where it was diagnosed that coolant had leaked into that engine and the engine needed to be replaced. the vehicle was not repaired. the manufacture was notified of the failure and the contact was informed that the vin was not included in a recall. the contact was informed that the cost for the repair would be out of pocket. the contact was referred to the nhtsa hotline for assistance. the failure mileage was approximately 77,000.

This vehicle was purchased by an “authorized dealer “ on august 31st 2023. i was unaware of the many issues that this vehicle had. within the first few hours of driving off the lot in this car, i put the car in reverse and for one the back up camera stalled, secondly, a message appeared stating the camera is unavailable and for me to contact the dealer. well i did, i contacted five star ford and was told $165 just for a diagnostic. additionally, i was driving on the highway sept. 9th and the car just began to lose power. i literally was pedal to the metal trying to get home in hopes that this vehicle didn’t give out on me. shortly after that, the check engine light came on and as i accelerated, this rough noise seemed as though it was getting louder and louder. last but not least, this car drinks gas likes it’s going out of style. the overall mileage is bogus. according to the odometer after having this car for 11 days, i had supposedly put 1,000 miles on this vehicle!!!! that’s absurd to me!! i haven’t been out of the town or anything. i’ve watched the odometer jump from 120812 to 120837 after only traveling about 2 and half miles. like what’s going on with this these faulty transmissions in these cars, ford! what are you doing about it??? people work hard to purchase a car for them and their family. why make our lives more difficult with these faulty vehicles??!!

The contact owns a 2014 ford escape. the contact stated while driving 50 mph, the vehicle started shaking abnormally. the vehicle was taken to a dealer and the contact was informed that the transmission needed to be replaced. the dealer was contacted and stated that the vehicle needed to be diagnosed. the vehicle was not repaired. the manufacturer was contacted and stated that there would be no assistance for the dealer assessing a diagnostic fee. the failure mileage was 150,000.

Vehicle coolant level sensor failed. this is causing the engine to overheat and broke the head gasket.

The contact owns a 2014 ford escape. the contact stated while driving approximately 45 mph, the braking system malfunctioned, and the brake pedal was very hard while pressed. the contact stated that the vehicle failed to slow or stop as needed. the contact used the parking brake to slow and eventually stop the vehicle. the vehicle was later towed to the local mechanic who diagnosed that the cam shaft vacuum pump had detached, causing the braking system to fail. the vehicle was not yet repaired. the local dealer was notified of the failure, but no assistance was provided. the manufacturer was not contacted. the failure mileage was 108,000.

The contact owns a 2014 ford escape. the contact stated that while operating the vehicle, the vehicle had experienced rough idling and was taken to the local mechanic who diagnosed that engine coolant was present inside cylinder #3. the contact was advised to take the vehicle to the local dealer for service. after retrieving the vehicle, while driving approximately 25 mph, the message "engine overheating" had displayed. upon inspection it was discovered that there was no coolant inside the reservoir however, there was no visible coolant leaks found. the vehicle was not yet repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in nhtsa campaign number: 17v209000 (engine and engine cooling). the contact stated that the vehicle had experienced the failure listed in the recall. the local dealer was not contacted. the failure mileage was 74,000.

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the vehicle failed to shift gears and suddenly lost motive power, prompting the contact to pull over to the shoulder of the roadway. the vehicle was able to restart but briefly failed to shift into drive before returning to normal functionality. the transmission warning light was illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the transmission. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. after investigating the failure, the contact related it to nhtsa campaign number: 22v413000 (power train); the vin was included, and the vehicle was repaired. the manufacturer was notified of the failure but advised the contact that recalls were a one-time free repair. the failure mileage was 144,500.

Coolant leak into engine, resulting in recommended engine replacement

At a traffic light when the car failed to engage. i could accelerate but transmission did not go in gear. after 3 cycles of the traffic light i was able to get it to the side of the road, it was then that a transmission warning light came on, it never had before. after towing to repair shop i was told that the transmission needed replacing, $9000. i then learned of the “recall” by ford, but my vin number is not listed. this issue could have bern very dangerous as i was heading to the mountains. i’ve had my car serviced meticulously and ford never flushed or serviced the transmission. they should be repairing my car at no cost!!

There was already a recall for the fuel pump and it was completed however it is now doing the same thing. this means there will be a loud noise and then the engine will stall. it has been so scary when other cars are around because it won’t start back up for a little while. if i turn off the engine when pumping gas it won’t start back up. i don’t have the money to keep fixing things on this piece of junk!

1) steering went out without having issues prior. it reads "steering assist fault service required" on the dash 2) lost all steering capabilities without warning. the car did not lose all power, it was still running and driving just zero steering. i drive daily with my children in the vehicle most of the time. this time, thankfully, i was alone and not in traffic to harm other drivers. steering does not work at all, it's not just hard to turn, there's no movement in the wheel no matter how hard you try. 3) it has been checked out by our mechanic and he states "the code reader brings up nothing, no loose wires, tried resetting the battery, it doesn't have power steering fluid that could even be low, but there are cars recalled 2011-2013 with the exact same issue but this is a 2014" 4) it has not been checked by the dealer or manufacturer yet. 5) there were zero warnings. after the incident, a light came on the dash reading "steering assist fault service required"

My car the power steering/steering rack failed while driving the vehicle. at first it gave me a slight warning that the power assist had a fault then it warned steering failure, brake safely. at which time the steering was completely gone. my son and i were in the car driving while this happened and luckily were able to get to the side of the road. i had it towed to the nearest ford dealership to see what the problem was. they called to tell me the entire steering rack had to be replaced for a total of $3,396, when i only owe $4700 on the car as well.

The vehicle started to blow burning oil from the exhaust on a cold start. the vehicle started to occasionally lose acceleration. also there was a clicking noise from the engine. after about a week, the low coolant trouble light came on. i took the vehicle to my mechanic and he stated that there were serious engine problems. he said the troubles were definitely engine problems. he said it was probably due to bad cylinders and cylinder heads.

The contact owns a 2014 ford escape. the contact stated while operating the vehicle with the air conditioner activated with heat selected, the air failed to get warm or hot. the vehicle was taken to an independent mechanic who diagnosed that the failure was due to a faulty engine head gasket caused by a coolant leak into the engine cylinders. the mechanic informed the contact that the engine needed to be replaced. the vehicle was not yet repaired. the local dealer and manufacturer were notified of the failure, but no assistance was offered. the failure mileage was 116,601.

The contact owns a 2014 ford escape. the contact stated that upon depression of the accelerator pedal, the vehicle hesitated without warning and the vehicle failed to shift out of first gear. the contact also stated that the vehicle failed to move once shifted in reverse(r). the dealer was notified of the failure and informed the contact that there were no recalls on the vehicle. the contact recently had the vehicle serviced under nhtsa campaign number: 22v413000 (power train) which she linked to the failure. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline. the vehicle was not repaired. the failure mileage was approximately 121,000.

The contact's daughter owns a 2014 ford escape. the contact stated after her daughter had driven and parked the vehicle, the vehicle started overheating and there was steam coming from the cowl. there was no warning light illuminated. the vehicle was taken to two different independent mechanics, where the vehicle was inspected, but the cause of the failure could not be determined. the coolant bypass was replaced; however, the failure persisted. the vehicle was taken to the dealer, who informed the contact that the failure could be related to nhtsa campaign number: 17v209000 (engine and engine cooling); however, the vehicle was not diagnosed nor repaired. additionally, the contact stated that the front driver's side door failed to close securely. the contact stated that the latch needed to be pushed manually in order to lock the door. the contact related the failure to nhtsa campaign number: 20v331000(latches/locks/linkages); however, the vin was not included. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 85,000.

The contact owns a 2014 ford escape. the contact stated while the vehicle was idle, there was white smoke coming out of the exhaust pipe. there was no warning light illuminated. the vehicle was taken to the toyota dealer where it was purchased. the toyota dealer diagnosed that engine oil was leaking from the valve cover gasket. the dealer replaced the valve cover gasket, the coolant hoses, and the coolant reservoir; however, the failure recurred. the vehicle was taken back to the toyota dealer, where the engine was replaced; however, the failure persisted, and the engine was replaced a second time. the contact stated that upon taking the vehicle to the toyota dealer for an oil change, the dealer informed the contact that the eco booster was leaking. there was no further information provided. the vehicle was not repaired. the local ford dealer was not notified of the failure. the manufacturer was notified of the failure and a case was opened. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 113,154.

The contact owns a 2014 ford escape. the contact stated that while starting the vehicle, the vehicle would idled roughly for 10 minutes or more, and he noticed that a significant amount of white smoke was emitted from the tail pipe. there was no warning light illuminated. additionally, the contact stated that he had noticed that the vehicle was experiencing abnormal coolant consumption, which required him to add coolant to the vehicle every week. the contact had taken the vehicle to an independent mechanic, where it was diagnosed that there was coolant intrusion in the engine block. the vehicle was not repaired. the contact stated that the failure recurred increasingly, and the vehicle had failed to start. the dealer was not notified of the failure. the vehicle had not been repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 97,000.

The contact owns a 2014 ford escape. the contact stated while driving at approximately 40 mph in traffic, the vehicle stalled. the contact stated that the check engine warning illuminated. the contact stated that it took several attempts to restart the engine. the contact stated that the failure was intermittent at first but had become a recurring failure. the contact had taken the vehicle to an independent mechanic where it was diagnosed and found that there was a manufacturer bulletin associated with the repair (ssm47826). the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was 83,809.

I have been needing to add coolant to my car almost bi-weekly and just recently it lost power while getting on the freeway. the airbags have been problematic since i purchased the vehicle even after having the wire harness replaced twice at a ford dealership. the light will not go off.

My instrument cluster/panel went out on my car. i know i have a 2014 but my car only has 89,000 miles on it. i cannot imagine that something as important as an instrument cluster/panel was made to last under 100,000 miles let alone ever. so i looked for a recall and was excited to know that i would not have to pay for such an expensive repair. it was short lived however when i realized that my vehicle having a manufacture date of 02/12/2014 was not included in the recall which is for may 2014 - july 2015. seriously this is unbelievable to me. i had to pay $1,130.18 to fix this and i can't believe that others have not had the same problem.

The contact owns a 2014 ford escape. the contact stated while shifting into reverse or drive, there was a loud slamming sound coming from the transmission. also, while driving at various speeds, the vehicle would not properly accelerate. the vehicle was taken to the local dealer who completed nhtsa campaign number: 22v413000 (power train) repair and informed the contact that the failure had been remedied during the recall repair. the contact stated that the failure continued to occur and later caused the vehicle to stall. the vehicle was examined at the local mechanic who diagnosed that the transmission axle was damaged and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 136,000.

The contact owns a 2014 ford escape. the contact stated that while driving 40 mph, the check engine warning light illuminated, and the message "pull over immediately - coolant issue" was displayed. the contact stated that she purchased coolant that her father added to the vehicle. the contact stated that the failure had been recurring while driving, and she had been adding coolant to the vehicle approximately every 12 days. the vehicle was taken to an independent mechanic, where an unknown diagnosis was provided and unknown repairs were performed; however, the failure persisted. the dealer was notified of the failure, and an appointment was scheduled for diagnostic testing. the vehicle was not repaired. the contact related the failure to an unknown recall. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 48,000.

Transmission failure. not shifting gears

The contact owns a 2014 ford escape. the contact stated that when the vehicle was started, the temperature gauge indicated that the engine was overheating. the contact checked under the hood and became aware that oil had leaked out and was covering the engine. the contact stated no warning light was illuminated. the contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. the manufacturer had been informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling). the failure mileage was approximately 100,000.

Engine coolant leak. been getting repeated warnings about engine coolant being low, despite repeatedly replenishing the coolant. and yes, when i check to see if the coolant is actually low, it is, indeed. but it shouldn't be, given the recent replenishment.

As i was driving down the highway my dash started blinking my car shut off and i saw smoke coming from under the hood. i lift the hood and under the hood is completely covered in fire. another vehicle behind me while driving stopped and told me he seen fire under the car as i was driving.

*coolant level stand pipe and sensor. *the car just start doing the overheating while i was on the highway and the car just slow the running while i was there. *yes i bring the car to and authorize ford dealer. *no *yes a warning light saying that the coolant level was low but the coolant was full. is being and issue since i buy the car. i bring it to the dealer where i buy it twice and they say they fix it. but because the car broke down because the transmission went down i didn’t notice that the problem never being fix. until i take the car out of the transmission shop. and still have the same issue now is not running. *so the car is just shaking and slow down because it says the engine is overheating

The contact owns a 2014 ford escape. the contact stated that while the brake pedal was depressed, the coolant temperature warning light illuminated. the vehicle was steered to the side of the road and turned off. the hood was lifted, and a sizzling sound was coming from the engine compartment. the vehicle was taken to two independent mechanics where it was diagnosed that the engine needed be replaced, due to coolant leaking into cylinder #4. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 150,000.

The contact owns a 2015 ford escape. the contact stated while driving 45 mph, the engine was overheating. additionally, the contact stated that the vehicle was consuming an excessive amount of engine oil. the message to “pull over safely” was displayed. the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure. the failure mileage was approximately 114,000.

The contact owns a 2014 ford escape. the contact stated that the vehicle was losing coolant, but there were no visible coolant leaks. the engine and temperature gauge warning lights were illuminated. additionally, while driving at an undisclosed speed, the oil light illuminated. the contact stated that while attempting to accelerate, she noticed white smoke coming from the two exhaust tips. the contact checked the oil, and the oil was at the correct level. the vehicle was taken to three independent mechanics, and the contact was informed that the engine may need to be replaced. the contact called the local dealer and was informed that there were no open recalls on the vin. the vehicle was not diagnosed or repaired. the contact stated that the failure was related to nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 158,000.

Ive been trying to get my local ford dealer to fix this saftey recall but have just been ignored. first time i called my local dealer (boggus ford) in harlingen, tx, they just changed there name to sames harlingen ford. they made a mobile appointment for me in april 21st at 9am, no one showed up i didn't even get a call. i called them to see why no one showed up. they told me my appointment was at the dealership and i didn't show up. i was angry and mad because they just lied to me, i have the texts from the dealership service team and a automated reminder that my appointment was mobile at 9am. i said get me another appt, the next appt was on the 26th of april at 9am it was mobile. then the night of the 25th i get a notification that my appointment tomorrow is at the dealership at 8.30 am. i was dumbfounded, thats not what was discussed, it was mobile,(i have the texts) i couldn't go in to the dealership because my husband was working on the tires. so another missed appt by the dealership's error not mine. i called again no one answers me. i decided to contact ford customer service directly, they said they will get in touch with another local ford dealer to fix my saftey recall but, didnt get a reply back. i contacted ford again same thing, no reply. in the mean time my doirs fling open when on the highway. first time was a scare, sone of my things in the car flew out. good thing no one got hurt. and lots of times i see my door open out of nowhere.but now i have to physically tie the doors inside so they wont fling open. either that or not drive it, which means i cant work. ive contacted another ford dealer near me and they said they dont do saftey recalls, so i guess im left with defective doors. i just want this recall fixed!

The car takes off late (delayed) after pushing on the gas pedal. the shifting is also not responding, for example, i placed the car in “reverse” gear and the car actually went forward like it was in drive.

Power assist steering wheel failure. my power steering stop working suddenly and i was not able to move my car. there is a recall for power steering problems from 2008/2013 for the same issues as my suv. my suv only has 33,000 miles on it. i think ford didn't stop using faulty parts in their 2014 models. i spend over $3200 for repairs. i would like to see if i have any recourse as i believe my ford should had been included in the recall.

Contacted ford again fourth time about saftey recall=20s30/20v331. i've been trying to get this fixed since i got the vehicle and recall letters from ford. multiple failed attempts because dealership's in my area stood me up, told me they dont do recalls, and said it was basically my fault for buying ford. ford customer service is no help, all they say is get in touch with my local dealership's to get it resolved. duh!! thats what i've been trying to do, then they give me contact details for dealerships that already stood me up and who said they cant fix the recall. so why bother. unbelievable, i might as well just contact the dealership i purchased from and surrender the vehicle. never will i buy ford again!! their customer service is lousy!

My car began to overheat and enter limp mode, when diagnosed the codes that appeared correlated directly with a safety recall issued in 2017. i brought my car to ford 2x to have them service the recall. i was given my car back, with the check engine light on and still overheating.i went to another dealership, who diagnosed my car again and i paid 712$ for a “water outlet connector “ and this did not resolve the issue. ford decided to keep the car for 2 months, unable to diagnose the issue, they kept dropping it off to me and it would overheat… they towed it 2x back to the dealership for overheating after they drove 100+ miles on it. instead of fixing the issue, they kept telling me it was not overheating and dropped it off to me with the check engine light on, the same codes, and overheating… stopping abruptly at high speeds. i brought it back to ford after it cut power at 50 mph with my daughter in it… now i am being told, i have a cracked cylinder head and the recalled part has nothing to do with the cracked cylinder head … which was not cracked prior too all the repairs done. i was not informed that it was cracked, until november 6 2023. my car has been serviced since july 21st 2023. a cracked cylinder head, is a direct result of a faulty recalled part… which ford replaced a coolant level sensor and stand pipe to prevent this issue. it is not resolved. the estimated the repair at 5800$ and failed to give me any invoices. refusing to work on my vehicle.

The contact owns a 2014 ford escape. the contact stated that after a visual inspection of underneath the vehicle, he observed a coolant leak originating near the engine compartment. the low coolant warning light was illuminated. the vehicle was taken to the dealer, who diagnosed a failure with compression in the engine. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 71,000.

The contact owns a 2014 ford escape. the contact stated that while attempting to start the vehicle, the vehicle shuddered with blue smoke coming from the exhaust. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic, who determined that coolant intrusion had damaged the engine, and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 88,000.

The car announced a low coolant in the system and then 10 seconds after the car turn on fire and burned down completely.

The contact's daughter owns a 2014 ford escape. the contact stated that while his daughter was driving at an undisclosed speed, the engine was misfiring, and the vehicle was hesitating. additionally, the engine power was reduced. the contact was unaware if there was a warning light illuminated. the contact's daughter was able to drive to her destination. the contact's daughter then noticed that the coolant level was low and added coolant to the reservoir. the vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the cylinders. the dealer determined that the engine needed to be replaced. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer was notified of the failure and informed the contact that the vin was not included in the recall. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was unknown.

My entire automatic transmission system failed at 122,000 miles without warning as i was driving down the highway. i heard a whirring noise and as i accelerated and started jumping and making clunking noises as it shifted gears. eventually i was unable to move at all and turned and rolled to the side of the road. this could easily cause an accident as there was never any warning signs my transmission would go out. the car never pulled up a code or flashed a warning system before i was left stranded. the car was checked out by a mechanic and the transmission is completely finished. after researching the problem cars of my same make and model have been experiencing this issues around 80,000-120,000 miles for years and ford has made no attempt to rectify the situation or solve the issue.

The contact owns a 2014 ford escape. the contact stated that fumes were entering the cabin of the vehicle while driving at various speed without warning. the vehicle was taken to an independent mechanic where it was discovered that carbon monoxide was leaking from the valve cover. the valve cover was repaired. the contact stated that his son smelled a fuel odor coming from the vehicle. the contact's son failed to start up the vehicle after several attempts. the vehicle was towed back to the mechanic however, the mechanic was unable to determine the cause of the failure. upon investigation, the contact linked the failure to a defective fuel pump. the dealer and the manufacturer were notified of the failure. the vehicle was not repaired and remained in the possession of the dealer. the failure mileage was approximately 100,000.

My car's coolant is leaking, this may lead to many belts breaking and engine failure. there are many reports online about coolant leaking and totaling the ford escapes. this puts me and others at risk because my car could stop working at any time while driving it. my dealership has noted that the coolant was leaking, but did not notify me about it. no warnings or lights came up on my car besides telling me my coolant was low, i refilled it multiple times.

The electronic power steering system failed while driving. we were unable to steer the vehicle and barely avoided a collision. the vehicle is undriveable. we contacted ford and they have refused to help with repairs even though ford has issued recalls for other vehicles about the same problem.

My car was put into safety mode and dropped down to 3 miles per hour

The contact owns a 2014 ford escape. the contact stated while driving approximately 45 mph, he heard an abnormal sound coming from the engine compartment. the contact observed that the temperature gauge was indicating that the engine was overheating. the contact stated that the check engine warning light was illuminated. the contact stated that the vehicle was losing motive power and was able to pull into a parking lot. the contact stated that he opened the hood and observed that the radiator hoses had split. the contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the radiator hoses needed to be replaced. the vehicle was repaired. the contact stated that the same overheating failure had occurred again and returned the vehicle to the same dealer who stated that the hoses were not damaged. the vehicle had not been repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 78,000.

The contact owned a 2014 ford escape. the contact stated while driving at approximately 3 mph, the contact stated that she was in a parking lot when she depressed the accelerator pedal and the vehicle unintentionally accelerated. the contact stated that the vehicle was moving at approximately 45 mph and it continued to accelerate. the contact stated that the vehicle drove into a field, she turned the vehicle to the left to avoid crashing into a large rock. the contact stated she crashed into the rock with the right front end and bumper. the contact stated that the car was still accelerating as if she was depressing the accelerator pedal. the contact stated she was depressing the brake pedal and the vehicle was not stopping. the contact stated she crashed through a guard rail and crossed a four-lane road. the contact stated that she turned the vehicle and re-crossed the four lanes and crashed through a wooden fence. the contact stated that she was turning the steering wheel left and returned to the parking where she was able to stop the vehicle. the contact stated that she had not noticed any warning lights. the police were on the scene and filed a report. the contact was not injured. the contact stated that the vehicle was towed to an impound lot and was declared a total loss by the contact's insurance. the manufacturer was informed of the failure. the failure mileage was approximately 109,000.

The contact owns a 2014 ford escape. the contact stated while his wife was driving 40 mph, the temperature gauge indicated that the engine was overheating. the check engine warning light was illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the heater hose. the vehicle was repaired, but the failure reoccurred. the vehicle was taken back to the dealer, who then determined that coolant intrusion had damaged cylinder #3, requiring the engine to be replaced. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the manufacturer was not notified of the failure. the failure mileage was 120,000.

I purchased this vehicle used in 2017. i’ve had no issues until this year with coolant level problems. every time the car went in limp mode, coolant had to be added several times. i went online to see if my car had any recent non-repaired recalls-there were none. however, i did find that there was a recall-#17s09-which is a coolant issue. went to preston ford in md who told me i need a $10,000 new motor because coolant is leaking in cylinder 4. if the coolant problem was repaired prior to me purchasing the car, why am i now having a coolant problem. i don’t think i should be responsible for any repairs to correct this problem. please let me know what my next steps should be in situation. thank you!

I was not notified by ford of two recalls issued on my vehicle.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle briefly jerked. the contact stated that after shifting into drive, the message “shift to park” message was displayed. the service transmission warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed a general failure with the transmission. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 22v413000 (power train) but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 149,000.

Hello -- 1) my wife explained to me that the acceleration would rev very high on rpms but no power -- ( 1st & 2nd especially) then the check engine light came on -- i drove it to check and there was something very wrong -- unfortunately i could find no dealers w\o a full months wait or more -- then on the friday after thanksgiving she came home & said she had no brakes -- i take it for a ride to investigate -- sure enough the vacuum booster failed -- like driving w manual brakes in the old days & u still need to use the emergency brake -- it failed as she drove (no idea) til she needed to stop -- fortunately we live in a rural area and she had space and time to try to figure out what happened -- otherwise there would have been at the least a deadly car crash from behind -- when the accelleration fails there will be death from being broadsided entering traffic -- what a choice !!!! -- also it might not seem too big a deal but the a\c condensate drain line plugs up and there will be 2" of water on floor inside the cab on both sides -- i had to finally fix it because i couldnt take it anywhere because -- no parts -- too busy -- unfortunately the person who drives this vehicle has asthma -- the mold and mildew were unreal -- how are there no recalls on these life altering situations ?? i work for this company and i'm thoroughly disgusted. the date for a\c & turbo was in august -- the failed brakes is the date below -- i just got the vehicle back today and the brakes work because of replacing vacuum booster -- then the dealer wouldnt read my notes and car still does what they charged me $1450 for -- westgate solenoid -- boost solenoid -- now -- because of their design -- fords -- not only did i spend that money for nothing -- they want to replace motor & turbo for only $11500 -- only 82000 miles !!!! i do have bills from the dealer -- just no way to upload right now -- if u need them they can be uploaded in the next couple of days --

Engine overheated, loss of coolant, check engine light illuminated. towed to ford dealership. replaced valve cover gasket and spark plugs. dealership said this would fix overheating issue. 3 weeks later engine overheated again, loss of coolant, check engine light illuminated. towed for a different ford dealership. no stored code for check engine light illuminated. mechanics cannot reproduce overheating. mechanics said they have found nothing wrong, no loss of coolant. there is a recall for 2014 ford escape 1.6l ecoboost, ford is saying my vin number does not fall in this recall of engine and engine cooling. recall # 17v2009000. both dealerships say nothing is wrong with the car, they cannot find an issue yet it has happened 2 times now.

The contact owns a 2014 ford escape. the contact stated that the vehicle was shifted from park to reverse but failed to reverse. the vehicle was pushed out of the parking space and the vehicle was able to be driven. no warning lights were illuminated at the time of the failure. the vehicle was taken to the dealer where the cause of the failure could not be determined. the vehicle was then taken to an independent mechanic where it was diagnosed with transmission failure. the mechanic stated that the transmission port needed to be repaired; however, the vehicle was not repaired as of yet. the manufacturer was not contacted. the failure mileage was 98,750.

Vehicle is leaking coolant. this seem to be common on this model even after the coolant recall service was performed.

The contact owns a 2014 ford escape. the contact stated that while starting the vehicle, the coolant low message was displayed. the contact needed to add coolant every other day; however, the failure persisted. the vehicle was taken to an independent mechanic, who was unable to locate the coolant leak. the mechanic also determined that oil was leaking from the valve cover. the valve cover gasket was replaced; however, the failure recurred. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the contact related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling); however, the vin was not included in the recall. the failure mileage was approximately 101,000.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the temperature indicated that the vehicle was overheating, and the contact pulled over to the shoulder of the roadway. after a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. the check engine warning light was illuminated. the vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine, requiring the long block to be replaced. the vehicle was repaired, but the failure reoccurred. after investigating the failure, the contact related the failure to customer satisfaction program: 21n12. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 50,000.

Coolant intrusion fire confirmed by a dealer only a dealer symptoms, very low coolant. appeared sept 2022 and sept 2023

Unknown my engine is cracked and leaking fluid. this has been verified by an independent mechanic inspection. passenger safety is threatened by stalling in traffic or engine fire. the check engine light signaled the issue. strikingly similar issues for similar vehicles of the same make (2014 ford escape ) from the same factory (louisville) built at the same time (2014) have already been documented in recall 17v09 (ford recall 17s09). i am fearful my car will catch fire as well. i would have reported this issue sooner but i received misleading information from ford which told me that nhtsa bore responsibility for including my vehicle in this recall. since the incident i have been working with my mechanic, the dealer, and ford, and finally called nhtsa on 12/22/2023 (call 1459052).

Back up camera doesn't function 100% of the time. get display message stating unable to connect (or similar) other times, no message or screen change. has been happening for over one (1) year. not just one time.

Our ford escape 2014 has two safety recalls. my complaint is that they didn't fix it timely. one of the door latches failed and the door was opened by itself on the road in august 2022. i have taken the car to a local ford dealership and got it inspected. they said they would request the parts and fix it. however, nothing happened after weeks of waiting. i have checked back many times, and they kept saying that the parts were not available. now, we have been driving a car that has one door unlocked for the past 1.5 years. how to solve this? fyi. dealer name and address, mission valley ford truck sls. 780 east brokaw rd, san jose, ca 95112 (408) 471-2302. i also contacted the ford customer service department in 2022; they asked me to check with the local dealership for parts availability.

Lug-nuts corroded under the plating causing the service dealer (ntb) to not be able to get the proper size wrench on them to remove and then re-tighten. they said new lug-nuts would be required to service the tires (been driving and servicing vehicles for 50+ years, this is the first vehicle i had to replace the lug-nuts). had to purchase a new set of 20 lug-nuts to resolve the issue. unfortunately, it is a bad two piece design on the lug-nut and should be re-engineered. i could have forced the lug-nuts off myself, but if this happens to my wife or daughters when they need to replace a flat, it would be a big safety concern. ford should address it.

Engine slowly loses antifreeze which is leaking into cylinders. this causes overheating and cracked block. this is a problem with all ford 1.6 litre motors. ford knows this!

After no signs of overheating or leaks the coolant level of the car has dropped significantly after topping off several times. the heat stopped working and the coolant reservoir never stayed filled. we took it to the dealership for diagnosis. the service representative told us the coolant was leaking directly into the engine and the only solution is to replace the cracked engine block.

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the "high engine temperature, stop safely" message was displayed before the vehicle lost motive power. the check engine warning light was illuminated. the vehicle was coasted to the side of the road. upon inspection, the contact discovered that the coolant reservoir was empty. the contact had to add water or coolant to the coolant reservoir for the vehicle to restart. the vehicle was taken to an independent mechanic; however, the cause of the failure could not be determined. the vehicle was not repaired. the contact stated that the vehicle previously had two unknown repairs for coolant intrusion; however, the failure recurred. the manufacturer was made aware of the failure and a case was opened. the contact was advised to file a complaint with the nhtsa hotline. the failure mileage was approximately 112,000.

The contact owns a 2014 ford escape. the contact stated while driving uphill at 35–45 mph, there was white smoke coming from the tailpipe. the vehicle went into limp mode and lost motive power. the engine temperature rose to a hot level. there were no warning lights illuminated. the contact was able to veer off the roadway. the contact stated who is an independent mechanic completed a diagnostic test and indicated that there were codes for the cylinder head, overheating, and cam position sensor fault. there was coolant entering the cylinder head and exiting through the tailpipe. the manufacturer was contacted and informed the contact about a software program and referred the contact to the local dealer and the nhtsa hotline. the failure mileage was approximately 153,000.

The contact owns a 2014 ford escape. the contact stated while driving at various speeds, the vehicle hesitated and jerked upon the depression of the accelerator pedal. the vehicle was taken to a dealer, and it was initially discovered there was a leak in the expansion tank as well as a defective thermostat. the contact stated that both parts were replaced. despite the repair, the contact continued to experience failure with the check engine warning light displayed on the instrument panel and an abnormal burning odor was coming from the vehicle. after several visits to the dealer, it was discovered that coolant had leaked into one of the engine cylinders. the manufacturer was notified of the failure and the contact was informed that the vehicle was not included in nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was not repaired and remained in the possession of the dealer. the failure mileage was approximately 100,000.

The contact owns a 2014 ford escape. the contact stated while driving 45 mph, the "high engine temperature - stop safely" message was displayed on the instrument panel with the temperature gauge indicating that the engine was hot. the contact pulled over and allowed the engine to cool down. upon inspection, the contact discovered that the coolant reservoir was empty. the contact replenished the coolant and drove the vehicle home. the dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 78,000.

Backup camera on my ford escape works only intermittently, sometimes it shows a black screen and error message, at other times it shows an upside down images. please include this model year (and perhaps others) along with the recent backup camera recall you recently issued. thanks for considering my request.

A repeated low coolant light continues to show up after refilling the system and having it flushed. the system message center presented a message that said "stop safely now" due to low coolant. the engine temperature gauge was reading completely cold.

The contact owns a 2014 ford escape. the contact stated while driving at approximately 65 mph, the head gasket overheated, and the vehicle shut off. the contact was able to veer off the highway. there were no warning lights illuminated. the vehicle was taken to an independent mechanic and the contact was informed that the orange antifreeze caused the head gasket to fail. the mechanic advised the contact that the head gasket needed to be replaced. the local dealer was contacted but the vehicle was not diagnosed or repaired. the manufacturer was contacted, but no assistance was provided. the failure mileage was approximately 164,000.

I've had to send this car into the shop multiple times since i bought it 2 years ago. it has cost me thousands. every time it gets 'fixed' the same issue pops up a month or two later. disaster of a vehicle.

The contact owns a 2014 ford escape. the contact stated while her daughter was driving 55 mph, the vehicle shut off inadvertently. there was no warning light illuminated. the contact's daughter was able to veer to the side of the road. the contact's daughter inspected the coolant level and noticed that the coolant level was significantly low. the contact's daughter added coolant to the vehicle and was able to continue driving. the contact stated that coolant was being added to the vehicle every two weeks. the vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into the turbo, and the turbo needed to be replaced. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling) however, the vin was not included. the dealer was not notified of the failure. the manufacturer was notified of the failure and a case was opened. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 150,000.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the engine misfired. the contact stated that occasionally, the vehicle failed to start. additionally, the contact stated that coolant had been leaking out of the reservoir and the contact noticed a burning odor coming from under the hood. the vehicle was taken to the dealer where it was diagnosed that coolant leaked into the engine and caused engine failure. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 70,000.

My power steering locks up on frozen mornings and will not turn this has happened numerous times since 2023 and it is now january 21st 2024 and is becoming more frequent

With no warning or indication the car would not go into gear. when put in reverse the car went forward. the car then bucked and the wheels kept spinning. i shut the car off and turned it back on. i had my children in the car. i was able to drive up the road and then the car made some crazy noises and would no longer accelerate. the car then indicated it needed to be serviced due to the transmission. no warning. no indication. just died. i got this car a month ago.

The contact owns a 2014 ford escape. the contact stated that the service engine warning light was illuminated on the instrument panel. the vehicle was initially taken to an independent mechanic where a coolant leak was discovered between cylinders #2 and #3. the vehicle was then taken to the dealer and the failure was confirmed. the contact was informed that the engine needed to be replaced. the manufacturer was notified of the failure but offered no assistance. the engine was replaced out of pocket. recently, another coolant leak was discovered during an engine inspection. the vehicle was repaired; however, there was a strong fuel odor coming from the vehicle. the vehicle was taken back to the dealer and the contact was informed that the fuel odor was not detected. the vehicle was not repaired. the failure mileage was 124,173.

The contact owns a 2014 ford escape. the contact stated while driving approximately 35 mph, the vehicle started to blow white smoke out of the exhaust pipe. the contact stated that the low coolant level warning light illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was a coolant leak and that the engine needed to be replaced. the vehicle was repaired. the manufacturer was informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling). the failure mileage was approximately 161,000.

The contact owns a 2014 ford escape. the contact stated while having new tires installed on the vehicle, the tire dealer was unable to remove the lug nuts because the lug nuts were swollen. the contact was informed by the tire dealer that the bolts and the lug nuts needed to be removed and replaced to properly mount the new tires. the contact called a dealer and was informed she had to pay out-of-pocket to have the lug nuts and mounting bolts replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 36,000.

While driving down the interstate, this car started smoking and i was unable to use the brakes. its like the braking system locked up. i couldn't push the brakes because it was down to the floor hard with no intentions on stopping. emergency brakes were needed to stop this vehicle. the gear shift does not seem to in the correct position. seems to be some type of powertrain issue. the coolant was leaking and there was no vacuum on the motor. the drivers door latch is defective, when opening the door it doesn't retreat, the latch stays in the open position. the backup camera is defective, doesn't show you are backing up. dashboard shows brake lamp default an brake lights not out.

The contact owns a 2014 ford escape. the contact stated that while she and a guest were driving at 35 mph, the vehicle lost motive power, with unknown warning lights flickering. the contact stated that she observed white smoke coming from the rear of the vehicle. the vehicle was steered to the side of the road where the vehicle was shut off. on another occasion, that engine started to overheat. the vehicle was steered to the side of the road where coolant was added; however, the failure persisted. the vehicle was turned off and was not able to operate. the vehicle was towed to the residence. the vehicle was then towed to a dealer where it was diagnosed that the cylinder head was cracked, and coolant and oil were leaking into the engine. the manufacturer was not notified of the failure. the failure mileage was approximately 132,000.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle overheated. the contact stated that a year ago, the vehicle was serviced under an engine recall repair due to coolant leak. the contact stated on several occasions, the vehicle had been taken back to the dealer due to the failure after the recall repair had been completed. the vehicle was towed to the dealer and remained at the dealer since the beginning of january 2024. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure. the failure mileage was approximately 90,000.

After remote starting the vehicle, the vehicle timed out. upon entering and starting the vehicle, a check engine light and overheating notification were received. the vehicle was undrivable and this occurred during single-digit temperatures. the vehicle was left overnight (single-digit cold weather) and upon return the following day, the vehicle was started and still had a check engine light and engine overheating notification. the vehicle was towed to the dealership for diagnosis. the dealership determined that coolant was leaking into cylinders 1 and 2. the dealer indicated that the necessary repair would be an entire engine replacement and was quoted $10,000 dollars. the repair estimate was declined and the vehicles check engine light was cleared and ran fine.

The contact owns a 2014 ford escape. the contact stated that a message indicating that the coolant level was low was displayed. the contact stated that the vehicle was experiencing excessive coolant consumption because he was adding coolant to the vehicle more frequently than usual. additionally, the check engine warning light was illuminated. the vehicle was towed to the dealer, where it was diagnosed that coolant was leaking in a cylinder. the dealer determined that the engine needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was taken back to the dealer, where no coolant leak was found; however, the failure persisted. the vehicle was taken back to the dealer, where it was diagnosed that the water pump was leaking and needed to be replaced. the dealer provided an estimate for the repair. the vehicle was not repaired. the manufacturer was notified of the failure and a case was opened. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 116,000.

The contact owns a 2014 ford escape. the contact stated that while his wife was driving at an undisclosed speed, the high temperature gauge alert was red and the notification to stop and the turn off engine soon warning light was illuminated. the contact's wife parked the vehicle and turned the vehicle off. the engine had overheated. the vehicle was towed to the dealer. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and advised the contact to report the failure to the nhtsa hotline. the failure mileage was approximately 112,000.

The contact's girlfriend owns a 2014 ford escape. the contact stated while driving at approximately 10 mph, the vehicle lost motive power. the transmission warning light illuminated later. the vehicle was towed to an independent mechanic, who diagnosed and determined that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 130,000.

Information/instrument cluster has gone blank. i cannot see mileage, or any warning information. this problem was on a previous recall.

My 14 escape will not turn off. this is a standard start not push button. been running for an hour without key in ignition. recall for this issue is not for 2014 models it seems. does have factory dealer installed remote start that was put in years ago.

My car has 15 recalls. i was only notified of 2. according to one of the letters i received it states that repairs were done but not completed and that is a lie. i have never had any recall work done, mainly because the first letter said they didn't have parts. i was only made aware of the latest 2 and no work has ever been done that i am aware of nor have i ever been notified until recently. so why are they saying work was done when i know it wasn't? one of the recalls says my car should not be driven for safety reasons. how can they be trusted? i know the repairs were not done even though the letter says it has been done. how can they claim it was fixed, when i know for a fact it wasn't. what can i do to prove they are lying? shouldn't there be records? i would love to see these records. my name is [xxx] [xxx] . or [xxx] . my car is a 2014 ford escape. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Coolant intrusion around 130,000 miles. i swapped the motor from a 2013 escape that had 107,000 miles on it and the coolant intrusion is happening with that one after driving 15,000 more miles.

The rear door panel gets stuck in the door frame, preventing the door from opening. this happens with all of the screws and clips firmly in place but the problem does eventually loosen and dislodge clips. it seems to be that the panel is a little too big for the door frame. looking for solutions, the problem is very common and many people have attempted to fix it with little success. we have two small children who sit in the back in car seats and we have to put them both in and out from the one door that doesn’t get stuck. this has been an issue for about two years now and has damaged the panel so much that it nearly rips off when attempting to open the door. i have read that ford has acknowledged the problem but has not issued a recall. clearly a safety issue to not be able to open a door.

The contact owns a 2014 ford escape. the contact stated that the rear driver’s side and rear passenger’s side doors were inoperable and could not be opened from inside or outside the vehicle. the vehicle was taken to the local dealer who stated that the door plastic panels had slid down and became stuck inside the door trim. the vehicle was not yet repaired. the local dealer and manufacturer were notified of the failure, but no assistance was offered. the contact stated that the vehicle was previously repaired for the same failure, but the failure reoccurred. the failure mileage was 30,000.

The contact owns a 2014 ford escape. the contact stated while the vehicle was idling, the vehicle stalled. the contact stated that several attempts were needed to restart the vehicle while depressing the accelerator pedal. the check engine warning light was illuminated. the contact became aware of nhtsa campaign numbers: 14v495000 (electrical system) and 15v005000 (fuel system, gasoline) however, the vin was not included in the recalls. the failure persisted and occurred more frequently. the vehicle was taken to an independent mechanic where it was diagnosed that the fuel injector line had failed as well as there was a wiring failure causing the battery and engine to engage or disengage unintentionally by the driver. the alternator and battery had been replaced; however, a third repair had not been completed. the manufacturer was made aware of the failure where it was confirmed that the failure was related but was not included in the recall with the nhtsa campaign number: 14v495000 (electrical system). the manufacturer referred the contact to the nhtsa hotline to file a complaint. the failure mileage was 65,000.

Coolant circulation as part of recall 17s09. not sure if my car was affected but it’s not right. we have change coolant bottle and coolant seems to be going somewhere and can’t figure out if my car was with this recall. also already had to rebuild transmission. it was destroyed. $5000. will never buy a ford again

I have had coolant issues with this car for 7+ years. no matter what work i have done to it, it still looses coolant. i'm currently topping off the reservoir every 3-4 days. pressure test does not find a leak but it must be going somewhere!! within the past 3 months i have had: - heater hose replaced ($500+ at dealership) - valve cover gasket and turbocharger wastegate control solenoid replaced ($800+) - coolant tube and vac system replaced ($1000+ at dealership) i have had other extremely expensive repairs done over the years, including recalls, and the car still looses coolant somehow.

The contact owns a 2014 ford escape. the contact stated while driving 60 mph, the vehicle made a popping sound and then lost motive power. an unknown message was displayed. the contact pulled over and restarted the vehicle, but the transmission failed to shift into reverse(r) or drive(d). the vehicle was towed to an independent mechanic, who diagnosed that the transmission needed to be replaced. the vehicle was then towed to the dealer but was not diagnosed or repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 99,000.

Vehicle has been to ford dealer several times for loosing coolant. the error message for low coolant is always on, even after verifying the level. the dealer states not to worry about the error message and that they cannot locate the leak. recently the vehicle warnings for overheating went off and found that the coolant reservoir was low. the dealer maintains they are unable to find a leak or root cause of the problem.

2014 ford escape power steering failure while on the interstate in fast moving and heavy traffic. almost caused a pile up and barely got out of the way of a semi truck going 70 or more mph to the safety of the edge of interstate. the power steering had been working fine. until a couple days prior to the incident, i cranked it up and it seemed like it was in manual steering mode. i cut it off re cranked it and it was fine. so i thought just a randon glitch when starting it. always loved and relied and trusted ford vehicles until the incident on the interstate. i got it off the interstate cut it off and started it again, it was no longer power steering and felt it was in manual steering mode all the way on the back roads getting it home. i contacted ford and told them of the problem, they instantly said they had repared vehicles and also numerous complaints on this problem and that there was not a recall on it, only on vehicles up to 2012. then after further research i found tons of folks who were experiencing the same problem and some in the process of lawsuits or in process of filing one against ford for the problem. i ask on line and researched others complaints about their experience, for some it was just the battery, so i replaced it with a new battery, it was not the problem and soon after had someone put a scanner on it and it shows the electric steering rack as the error. the dealership when called about the part stated that ford had several problems with the steering part, that the system had a faulty boot which would allow water to get into the electric steering component and basically fry the board. the solution ford has for it is not to do anything about it in numerous vehicles having the same faulty parts is to sell you a corrected part and charge you around $4000/labor? really? you are getting sued and you are telling others to repair it with another probably faulty part again? should i sue for the repairs? can they be forced to recall?

Coolant system leaking continuously causing overheating; frequent issue in 2014 ford escapes

I have an oil and coolant leak in my 2014 ford escape. my mechanic said there is a recall for this issue, but it is not coming up under my vin. my mechanic says the car is dangerous to drive because it can catch on fire. i see that there was a big recall with the ford escape for this issue and i am disappointed that my vin # is not included. very frustrating because this is an extremely serious matter that could result in loss of life and ford does not want to fix it!!!! the issue has been confirmed with my service garage and online.

My engine coolant kept disappearing with no signs of a leak and no overheating. then one day it was driving fine when i stopped at a red light and it stalled so i tried to restart it but every time i put it in gear it stalled so i had to get it towed to a mechanic and the diagnosed it as transmission failure. it never showed signs of transmission issues and never had a check engine light on or anything. worst buy ever

The contact owns a 2014 ford escape. the contact stated while operating the vehicle, the "coolant low" message was displayed. upon inspection, the contact discovered that the coolant reservoir was extremely low, but no visible evidence of a coolant leak was present. the contact added coolant to the reservoir, but the failure continued to occur. the vehicle was taken to the local mechanic who was unable to determine the cause of the failure. the manufacturer and local dealer were notified of the failure, but no assistance was provided. the failure mileage was 60,000.

The contact owns a 2014 ford escape. the contact stated that the rear driver's side door failed to open from inside and from outside the vehicle. the vehicle was taken to the dealer, where the bottom center door panel retainer was replaced; however, the failure persisted. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 72,000.

Per mechanic, cylinder head crack causing to oil leak

The contact owned a 2014 ford escape. the vehicle was taken to an independent mechanic for a service appointment which included a system scan and replacement of the coolant valves. the contact stated that after the repair was completed and the mechanic was test-driving the vehicle, the engine caught on fire. a nearby police officer alerted the mechanic to pull the vehicle over to the shoulder of the road because the vehicle was on fire. the mechanic drove the vehicle to the shoulder of the road and exited the vehicle. the police officer extinguished the fire by using a fire extinguisher that was in the trunk of the officer's vehicle. no injuries were sustained. the vehicle was towed back to the independent mechanic. the contact was informed that the cause of the fire was the engine and the engine coolant. the vehicle was destroyed due to the fire. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 65,000.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle overheated and was shaking abnormally. the vehicle was towed to an independent mechanic where it was diagnosed with a failed freeze plug. the contact was informed that the freeze plug needed to be replaced. the vehicle was not repaired. the contact was informed about nhtsa campaign number: 12v431000 (engine and engine cooling). the manufacturer was made aware of the failure and a case was filed. the failure mileage was unknown.

The contact owns a 2014 ford escape. the contact stated that the vehicle stalled while idling after being driven for an extended period. there were several unknown warning lights on the instrument panel. the vehicle had been taken to several independent mechanics; however, the mechanics could not determine the cause of the failure. the dealer was then notified of the failure and the contact was given an estimate for a diagnostic test. upon investigation, the contact discovered nhtsa campaign number: 15v005000 (fuel system, gasoline) which was linked to the failure. the manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. the vehicle was not repaired. the failure mileage was approximately 162,000.

Transmission failed without warning while driving on march 18, 2024. there were no previous issues, warning lights, symptoms, etc. the acceleration suddenly stopped, and the car struggled to move. this put me and other drivers at great risk of physical harm. the problem has been confirmed to be a serious transmission issue by our master mechanic and now needs to be replaced.

The rear back up camera is acting up. sometimes comes on, sometimes it is showing upside down. i have come to rely on this safety feature and need it repaired.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the high engine temperature warning light illuminated. the vehicle was taken to an independent mechanic. the contact was informed about nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 94,000.

The contact owns a 2014 ford escape. the contact stated that while starting the vehicle, the engine overheated immediately. the check engine and engine temperature warning lights were illuminated, and the "low coolant" message was displayed. the vehicle was towed to an independent mechanic, who advised the contact to tow the vehicle to the dealer. the vehicle was then towed to the dealer, where it was diagnosed with coolant intrusion into the engine, and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the manufacturer advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 107,000.

My daughter's 2014 ford escape low coolant light came on today and the thermostat jumped straight to over heating and the check engine light came on. the coolant has been going down very quickly during normal use and she has to continually fill the coolant more and more recently. today was the first time the light came on and it overheated.

My coolant has been leaking starting early this month and i took it to my repair shop. my car has 94,347 miles on it. they told me it could be related to safety recall notice 17s09/nhtsa recall 17v-209. they put in stop leak to help. it did for a while but continues to leak. in searching the internet about this problem, i found that many other people are having this problem and are not getting satisfaction from ford. in the end, they have to have the engine replaced. i'm worried that this problem will advance to more problems like other people are having. on march 11, 2024, i took the car to my repair shop.

There's coolant intrusion in my engine due to - as best i can figure - a manufacturing defect that ford acknowledges in their 2.0l ecoboost engines (per tsb 22-2229), but not in their 1.5l and 1.6l ecoboost engines (mine is a 1.6l and was produced in parallel with the 2.0l, though they later replaced it with a 1.5l). this is an acknowledged defect, plain and simple, and a safety issue because the engine can catastrophically fail during use due to it! the only fix is literally replacing the engine. ford won't do anything because it's past the drivetrain warranty.

The contact owns a 2014 ford escape. the contact stated while driving 60 mph, the vehicle unintendedly decelerated to 30 mph. the check engine warning light and an unknown sensor warning light were illuminated. the contact veered to the side of the road. the contact stated that he turned off and restarted the vehicle and was able to continue driving. the contact stated that the failure recurred while driving the following day, and the vehicle decelerated from 65 mph to 10 mph, nearly causing a semi-truck to crash into the vehicle. the contact was able to veer to the side of the road and turned off the vehicle for 15 minutes. the contact stated that he restarted the vehicle, activated the hazard lights, and continued driving at 40-50 mph. the contact stated that the failure mostly occurred while driving and exceeding 60 mph. the vehicle was taken to the dealer to be inspected. the dealer determined that an unknown sensor had failed, and the failure was related to nhtsa campaign number: 14v495000 (electrical system); however, the vin was not included. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vehicle was not covered due to the vin. the failure mileage was approximately 125,000.

The contact owns a 2014 ford escape. the contact stated while driving at approximately 55 mph, she observed smoke issuing from under the hood and from under the vehicle. no warning lights had been illuminated. the contact was able to pull over and shut the vehicle off, however upon exiting the vehicle she saw that flames were coming from under the vehicle from an area just behind the front tires. the contact called the fire department, and the police department also was on the scene and issued an incident report. the vehicle was towed to an impound lot and was not repaired. the manufacturer was not informed of the failure. the failure mileage was 133,355.

I was driving in the freeway and my car stop and start the fire from the motor right away, i got scared but i was able to get out safely to call 911 and police show up and tried to used the extinguisher but it was to much flames and fire department show up to help . my car was completely total loss from the fire . my car was in good condition and didn't have any mechanic problems , i bought the car a few months ago before the accident from a dealership but we didn't any warranty from the dealer i try to get contracts to the dealer but they told me to complain with the ford dealer, i try to contact to the ford dealer to make a complain but i haven't get any response.

The contact owns a 2014 ford escape. the contact stated while the vehicle was parked, there was engine oil leaking onto the ground. the vehicle was taken to an independent mechanic, where it was determined that the failure was related to the pistons. the vehicle was then taken to the dealer but was not diagnosed or repaired. the contact related the failure to an unknown recall. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 184,080.

Veh running hot and low on coolant; took nearly a gallon to set coolant level when checked. after cycling coolant & getting heat into engine found coolant entering the combustion chamber cracked head or gasket. engine misfire upon start up; white exhaust smoke. check egine light also on.

The vehicle engine block has a weak spot in which it has allowed coolant to leak into the number 3 cylinder and thus ruining the engine as my local ford dealer (greiner ford. casper, wyoming) confirmed. apparently it's a known issue with ford and they won't do anything to fix it. a check engine light came on and the car started having a bunch of hesitation which led me to the dealership. the issue runs the risk of fire which could cause bodily injury to me and also causes me to be without a vehicle even though i'm currently making payments on it.

The transmission is slipping. when you try to get it up to forty forty-five it jerks and boggs down almost stops in it place. have to slowly press the exceradtir to get it moving again almost causing be rear ended there is a noise and ive carried it to a couple ford dealers me they honestly weren't sure whats going . also the washer motor went out for no reason . but mostly my concern. is the transmission issues. there is a light that comes one it's like the two tires on the back lights up

The contact owns a 2014 ford escape. the contact stated that the vehicle was intermittently consuming twice the amount of fuel while driving at various speeds. there was no warning light illuminated. the contact documented that a certain routine trip with the vehicle showed that a 25-mile trip was consuming 55 miles worth of gasoline. the dealer was notified of the failure but could not duplicate or diagnose the failure. the manufacturer was also notified of the failure and referred the contact to the nhtsa hotline. the vehicle was not repaired. the failure mileage was approximately 81,000.

The contact owns a 2014 ford escape. the contact stated while driving 35-45 mph, the vehicle stalled. the vehicle was restarted after several attempts. there were no warning lights illuminated. the vehicle was taken to an unknown local dealer where it was diagnosed that the pcm, electrical system, fuel system and power train had failed. the vehicle was not repaired. the contact stated that the failure was related to nhtsa campaign numbers: 22v413000 (power train), 14v495000 (electrical system), and 14v525000 (fuel system, gasoline). the manufacturer was not contacted. the failure mileage was approximately 100,000.

My vehicle has a severe oil leak, including leaks at the t valve, vacuum pumps, and transmission fluid. my local garage said this should be covered under the ford escape oil leak recall, but ford said it is not. the ford dealership in bridgeport, ct, said they were unaware of any oil leak issues with the 2014 escape, which was not part of the recall. they asked for $3000.00 to cover repairs and said they could not guarantee that the issue would be corrected entirely. my local garage said the vehicle should not be driven as the issue can cause the car to catch fire. i have seen many recalls on the ford escape for the problem below. ford escape recall: certain vehicles with 1.5l engines may have vulnerable engine oil separator housing that can crack and allow oil to leak. a fire can occur if fuel leaks onto an ignition source at high temperatures. ford states that at least four drivers experienced car fires within five minutes of shutting down the engines in their vehicles. it is disappointing that ford does not own up to this oil leak issue in their vehicles. i have had nothing but problems with my 2014 ford escape. the repair costs are incredibly high. i am making car payments on a vehicle that i can no longer drive due to the dangers of a possible car fire. in addition, ford knows this is an issue but has not issued a recall for my ford 2014 vehicle. this is very disheartening as it shows they do not value the safety and lives of their customers. i would appreciate it if this can be looked into further,

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the vehicle began to decelerate and failed to exceed 70 mph. the transmission service required message was displayed. the contact stated while shifting gear, the vehicle hesitated. the vehicle was taken to a dealer where it was diagnosed with transmission failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 115,000.

I have maintained my vehicle as i always have with previous autos in the past. in 11/22 i had to replace the transmission, which left me 6k+ in debt. my auto is now seemingly going into limp mode for no reason whatsoever and just shutting off while driving. this almost caused an accident, there was no forewarning of any mechanical issues prior to it doing this. the check engine light came on, rpm’s declined, tried to move to side of the road by pressing gas pedal with no acceleration. shut car off, called a tow truck mechanic could not diagnose any problem. since this first incident it has happened almost everytime i’ve driven it. this last time left me and my dog on side of road, unable to move to safe place due to no acceleration with gas pedal. my car is now leaking oil once parked, there’s oil all over hood and internal parts of car, auto is now spuddering with intermittent bursts of power. i’ve never had as many issues with a vehicle as i have with my ‘14 ford escape ecoboost titanium suv. upon researching common problems with this year and make this is a major common issue. for an auto to be “known” for these mechanical issues, these should be all covered by the manufacturer!! transmission is a known issue, the deacceleration and oil leak issue once this issue starts are all known issues. every mechanic i’ve either brought it to or discussed my issues tell me the same thing, “ oh yeah, that year is known for these issues” so what does one do, when they can’t afford a new vehicle , they owe more on the car due to the repairs? i’ve also needed to replace minimum of 5 headlight bulbs and tail light bulbs within the last 6 months. that’s not normal. please advise

Head gasket and coolant leak. burning smell entering cabin. issue comparable to recall 17s09

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed the vehicle lost motive power and the engine overheated, with the check engine warning light illuminated. the vehicle was able to restart on the third attempt; however, the failure recurred. the vehicle was towed to an independent mechanic where it was diagnosed as failure with the head gasket and the engine block. the contact was informed that the engine needed to be replaced. the vehicle was repaired but the failure persisted. the vehicle was taken to the dealer for a diagnostic test however, the result was undisclosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

The contact owns a 2014 ford escape. the contact stated that while the vehicle was in reverse, the backup camera image was displayed upside down, creating a visibility hazard for the driver. the local dealer and manufacturer were notified of the failure and informed the contact that a software update was needed to correct the failure. the vehicle was not yet repaired. the failure mileage was 200,000.

The contact owns a 2014 ford escape. the contact stated that while driving at various speeds, the vehicle would shake without warning. the contact also stated that the coolant needed to be frequently replenished. the failure persisted and the contact stated that the vehicle was starting to hesitate while depressing the accelerator pedal. upon investigation, the contact discovered that coolant was leaking into one of the cylinders. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was approximately 75,000.

Steering assist fault. power steering freezes when car starts. steering wheel is locked so you are stuck wherever you parked your car. cannot turn wheels. very finnicky youtube tutorials to get it “fixed” after 30+ minutes of restarting the vehicle. this is the second time this has happened to me in this car.

The power steering assist has begun to randomly stop working. it has happened 3 times. the first time it happened was as soon as i started the car to move it. i turned the car off and turned it back on and it worked. 5 starts later the same problem occurred and i was able to restart the car and it worked. approximately 7 starts after that the power steering assist stopped working again, but this time it was not as soon as the vehicle was started. this time it went out mid turn as i began turning onto the road. each time the warning came up on the dash after the steering became difficult. the power steering assist randomly going out while driving puts the safety of myself, my passengers, and other cars at risk for a crash from the sudden change in ability to steer the vehicle. at this time the vehicle has not been taken into a service center because it is not a consistent problem and if they don't find the problem on the first try they will charge a diagnostic fee to tell me that "everything is fine" or "we can't find the problem" and i am not willing to pay them money for no work. once was a fluke, twice was a coincidence, three times is a problem that makes this vehicle unsafe to drive. ford has had a recall on previous model years for this same issue.

The contact owns a 2014 ford escape. the contact stated that while the vehicle was parked, the contact became aware of a leak underneath the vehicle. the vehicle was taken to the dealer, and the dealer discovered a coolant leak; however, the dealer was unable to determine the location of the leak. the contact was instructed to wait several weeks and then insert a dye to determine the source of the leak. the dealer insisted that a faulty sensor needed to be replaced because the engine temperature could not be determined. the sensors were replaced; however, the failure persisted. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 100,000.

While driving this vehicle in traffic, the engine began to fail causing the car to abruptly stall. during this incident, the engine light and low coolant indicator illuminated. vehicles behind my car nearly slammed into the rear of my vehicle due to this engine failure. upon inspection, two independent certified service centers confirmed engine coolant had been ingested into the cylinder block causing this engine to fail. upon full investigation, numerous ford ecoboost engines have a manufactures defect on top of the cylinder head that causes this problem. this particular engine only has 52,000 original miles.

The contact owns a 2014 ford escape. the contact stated while driving 25 mph, the vehicle lost power steering functionality, and the steering wheel seized. there was no warning light illuminated. the contact veered to the side of the road. the vehicle was towed an independent mechanic, where it was diagnosed that the steering rack and pinion had failed and needed to be replaced. the vehicle was repaired. the dealer was notified of the failure and informed the contact that the vin was not included in a recall. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was unknown.

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the "check transmission" message was displayed, and the vehicle started to hesitate. the contact was on the way to the dealer and heard an abnormal sound and saw black liquid coming from underneath the vehicle. the vehicle driven to the dealer and was diagnosed with transmission failure. the contact was informed that the transmission needed to be replaced. the vehicle was repaired. the contact stated that the air bag warning light remained illuminated. the contact stated that soon after the failure, while driving at an undisclosed speed, the instrument panel displayed an error message "engine overheating” and the fuel tank failed to function as need. the message “turn off engine" prior to the engine overheating. the contact stated that the temperature gauge was extremely elevated, and the vehicle was pulled over to the shoulder. the vehicle was taken back to the dealer and was diagnosed with coolant intrusion. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Brought in vehicle for service. was told the tires couldn’t be rotated because of “swollen lug nuts”. i would be responsible for replacing all 20 at a cost of around $180.00 for the parts. the dealership said if i should happen to get a flat tire, i would not be able to do it and the car would most likely need to be towed. i don’t think i should have to pay for this repair on an item so basic and so important. i have not had an issue until the dealer brought it to my attention. i spoke with ford customer service and was told this is out of warranty and there was no way to escalate my concern at ford.

I've had the vapor canister purge valve replaced 3 times due to it causing the car to not start. now i have a broken nipple on the bottom hose. i don't understand why there is a recall for the same problem on 2012-2018 ford focus 2.0 due to a potential malfunctioning canister purge valve. ford reference #18s32. i will now have to get it placed for the 4th time and also the part that the bottom hose attaches to. if it had been recalled and a proper fix in place then i wouldn't be going through this a 4th time. on that recall dealers will reprogram power train control module with new software that will detect a malfunctioning canister purge valve and prevent a potential excessive fuel vapor system vacuum condition from occurring. dealers will inspect and replace the canister purge valve, carbon canister, fuel tank and fuel delivery module, as necessary. there will be no charge for these services. why aren't the 2014 escapes with 2.0 engine being recalled as well? there are many ford forums with the same escape problem. when i ask the dealership its always sorry just save your receipts. for what when it doesn't run anymore. do i get a medal for the most purge canister valve replacements. it is really a problem when you're stranded because after you fill up it won't start. i'm sure my car has the rest of the problems of the 2.0 ecoboost recalls like leaking coolant. but what forever reason its always other models even though many have all the same issues as the lawsuits do.

The contact owns a 2016 ford escape. the contact stated while driving at 50 mph, the engine overheated, and the vehicle stalled with the high-temperature warning light illuminated. the vehicle was towed to an independent where the vehicle was diagnosed with a cracked plastic coolant reservoir. the contact was informed that the coolant reservoir needed to be replaced. the vehicle was repaired but the failure persisted. the vehicle was towed to the same independent mechanic where the vehicle was diagnosed as a failure with the coolant tubes. the contact was informed that the coolant tubes needed to be replaced. the vehicle was repaired but the failure persisted. the dealer was not contacted, and the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 50,768.

The instrument panel cluster gets inoperative including a blank multiple functional display (mfd), and non-functional warning chimes, messages and warning lights. the engine cylinder head overheats crack and leak oil. other 2014 ford escapes have had recalls for the same issues but they are saying mine isn't affected. obviously it is.

Has to replace the fan assembly coolant sensor three years in a row beginning in 2022, 2023, and 2024. 2023 january, also has the right side cv axcle replaced because a/c coolant was leaking. this leaking went in to the transmission and the transmission also had to be rebuild. then in 2024 of may the transmission fault service light came on again after being rebuild in january 2023. took it back to aamco and was provided the following codes as errors: p0087- fuel/rail system pressure; p0217 engine coolant over temperature; p0219 engine over speed condition, p0732 gear 2 incorrect ratio, p0733 gear 3, 4, 4 all incorrect ratio. they stated my transmission needed to be rebuilt again and was out of warranty.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the engine overheated. in addition, the contact stated that at times the vehicle stalled. the vehicle was towed to an independent mechanic where it was diagnosed with a failed coolant valve. the contact was informed that the coolant valve needed to be replaced. the vehicle was repaired. the contact stated that while the independent mechanic was driving at an undisclosed speed and test-driving the vehicle, the independent was flagged down by a nearby police officer. the independent was advised to pull the vehicle off to the shoulder of the road. the independent mechanic was advised that flames were exiting the rear undercarriage and the front undercarriage of the vehicle. the independent mechanic drove the vehicle to the shoulder of the road and exited the vehicle. the police officer extinguished the fire. the local fire department arrived on the scene. a police report was filed. no injuries were sustained. the vehicle was towed to the dealer. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the manufacturer was made aware of the failure but provided no assistance. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage 63,000

Unknown. something at the backside of the motor caught on fire. the car overheated and would not drive. pulled over, cooled off, added coolant, drove home. car won't go over 40, shakes, and makes noises. took it to automotive place. they took the manifold(?) and stopped! called and told us there had been a fire in the motor, we need to call our insurance company and take it to a ford dealership. warranty and insurance company are both fighting with us. neither one wants to pay!!! this is total bs!!!! no recalls?! google this cars problems and their #1 problem is they catch on fire!!! why is there no recalls?!?!? does someone have to die to get a recall?

Check engine light in 2023 for p1299, cylinder head overtemperature protection code. coolant was heavily leaking, and engine overheated while in use on the interstate highway. i had a red error message telling me to immediately pull over and shut the vehicle off, which i did. i called for roadside service and had my coolant topped in a safe location. car was towed to the dealership where a leak was found as well as a crack in the degass bottle engine mount, which sprayed coolant directly onto the engine. the degass bottle and mount were replaced, and the issue was fixed. now, in 2024, i pulled a p2681 engine light error for an issue with the coolant bypass valve. i drove the car into the same dealership, where they're currently assessing it for issues. mentioned that the coolant bypass solenoid is out of spec for a resistance issue and needs to be replaced, otherwise the engine will overheat due to improper temperature regulation. both issues above have been confirmed by ford mechanics, and neither issues have pulled recalls, though this seems to be reminiscent of a 17s09 recall with coolant sensor issues, engine cylinder head overheating, and subsequent leaks.

Power steering stopped working instantaneously while exiting the interstate. narrowly avoided leaving the road thru maximum braking, which nearly resulted in being hit from behind. vehicle displayed a message saying “steering assist fault service required”.

I know there was a cyber-attack, it is all very bad timing. disclaimer. i did educate myself. door latch broke on rear drivers side and currently 6/22/2024 my door will not close and it's being held shut with ratchet straps. it did not have a warning beforehand, just a rattle. i thought the rattle was another issue but it wasn't. i was told by my mechanics during inspection there was a recall, also my car insurance. granted i didn't immediately jump on it. my mother owned the car before me, she took the letters to a ford dealership in barre/montpelier, she was completely dismissed. after i took the car over a few years ago, i got a couple letters but nothing in the last year. i do take my part of the responsibility for not fixing it sooner. my mom was dismissed so i kind of was weary that i would be too. now, i feel like it was warranted. 3 out of 4 were not able to confirm the recall but the last one i called nucar in st. albans vt was able to look it up. now i question the other dealerships. i called 4 ford dealerships, all but one was willing to help me. i am supposed to go monday 6/24/2024 to nucar in st. albans vt. i had to explain it's a safety issue, my child is in the car with me, i drive the interstate to work and i have no other means of travel. i'm a single mother, no money, wasn't even offered a rental. i can't understand why when there isn't a computer, there's no will? backup protocol? i was offered a courtesy shuttle with no guarantee that i'd get a ride home. i have the ability to work from home, i was asked if i had a laptop, yes i do but i have a [xxx], so tv/food in the waiting room? i understand the logic behind the question, i really do. i'm so beyond hurt/frustrated. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the steering wheel became abnormally stiff, and the vehicle became difficult to maneuver. the contact was not aware of any warning lights being illuminated. the vehicle was towed to an independent mechanic, where it was diagnosed with steering mechanism failure. the vehicle was not repaired. the contact was relating the failure to an unknown recall. the manufacturer was made aware of the failure and advised the contact to call the nhtsa hotline to report the failure. the failure mileage was unknown.

The contact owns a 2014 ford escape. the contact stated while driving 40 mph, the vehicle briefly jerked and hesitated before returning to normal functionality. the contact stated that the failure became a regular occurrence. no warning lights were illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the torque converter. the vehicle was not repaired. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 128,000.

Coolant leak into engine. engine replacement needed

Engine overheats.

The problem first arose as the car started going through engine coolant very quickly. usually the warning would come up saying the engine coolant was low. i would refill, but the car would need more within a day or two. so, i scheduled an appointment to get it checked. in the meantime, i would refill every time the warning came on. soon after, as we were waiting for the appointment, and as my wife, infant son, and i were driving (with no warning of low coolant), the engine overheated and the car started shaking and would not respond (with a warning that said to pull over safely). thankfully, we were on side streets in a neighborhood. but with no warning of low coolant beforehand, this is absolutely a safety issue.

I have had the same ac line replaced in my car on six different occasions by three different mechanics. part number: cv6z19d742f. today i was told by ford that it is just a faulty/bad part design and there’s not much i can do short of getting a new car. very disappointed this is the answer i got after spending nearly $1,000 on fixing this problem.

Complete steering failure vehicle undriveable .

My car has a bad failure of the head gasket. coolant leaking into cylinder 3 and 2 and using up my coolant. this has been ongoing despite me having had the recalls done to it for the coolant system. this is a pervasive, prevalent and common issue with these ecoboost engines. i have spoken with many people who have this same issue. it happens subtly and then gets much worse. causing overheating and undue wear on the cylinder walls. for the first year of the problem beginning, there were no check engine lights associated with it. but it recently has started throwing cylinder 3 misfire codes as a result of this problem. this has been checked by a mechanic and the dealer refuses to repair or replace the head gasket or engine due to no recall for the head gasket being made, however there is at least one or two service bulletins put out by ford about it. this is putting me and my family at risk of being stranded on the road somewhere, ancient failure at highway speeds and unreliable equipment to keep us safe.

The contact owns a 2014 ford escape. the contact stated while attempting to start the vehicle, the vehicle failed to respond as intended. after several days, while driving, the contact became aware that the engine was misfiring, and the coolant fluid was low. the contact was able to inspect the fluids, and immediately after opening the coolant reservoir, the coolant level went up. the vehicle was taken to a local dealer where it was diagnosed with air bubbles; however, the failure persisted. the local toyota dealer was contact, and the contact was advised to take the vehicle to a ford dealer for assistance. the vehicle was taken to the local ford dealer where it was diagnosed with a coolant intrusion into cylinder #3. the vehicle was not repaired. the contact related the failure with nhtsa campaign number: 17v209000 (engine and engine cooling); however, the vehicle was not included. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 85,300.

The contact owns a 2014 ford escape. the contact stated while driving 35 mph, the temperature gauge indicated that the engine was overheating, after which the vehicle lost motive power. the contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart after cooling down. the check engine warning light was illuminated. the vehicle was towed to the dealer, who diagnosed failures with the coolant hose and coolant valve. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling), but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 160,000.

Second warning from tire dealership that lug nuts are swollen and need replaced asap due to swelling. noted numerous complaints on-line

The prior reported issue of coolant intrusion of the ford ecoboost into the engine. they only recalled a select number and it seems from both own experience and reviews online that this is happening to a wide variety of years and people even though they "fixed" the issue. had i not been diligent regarding my car this could have ended poorly and in this economy it's ridiculous to not have a reliable and safe vehicle

The contact owns a 2014 ford escape. the contact stated while driving approximately 55 mph, the temperature gauge indicated that the engine was overheating. the contact stated that the vehicle stalled and failed to restart. the contact stated there was no warning light illuminated. the contact had the vehicle towed to the residence. the contact stated that prior to the failure an oil change was being performed by a local dealer who advised the contact that coolant was leaking into the engine and that it was a well-known failure. the vehicle was not repaired. the manufacturer was not informed of the failure. the contact researched online and related the failure to manufacturer communication number: 19-2139 - coolant intrusion into the cylinders (engine and engine cooling). the failure mileage was approximately 130,000.

The low coolant level came on the car. we were told that they sensor needed to be replaced. we paid $1500 to replace that. the low coolant level light has back on 5 times, then the check engine light comes on and the car shuts off. it has left me, and my daughter stranded on the side of the road and in the middle of the highway. we were told they are not sure what else to do, here is a bottle of coolant from the dealership and keep bringing it back in. next issues are it won't go over 20 mpg, my daughter was crossing a major highway, she lost power and the car started to shake. we are now told that it is the transmission. there was a recall replaced on it back in 2023. not happy at all with ford and very unsafe.

The contact owns a 2014 ford escape. the contact stated while operating the vehicle, the check engine warning light remained illuminated, and the temperature gauge indicated that the engine was overheating. the vehicle was taken to the local dealer who replaced an oxygen sensor, but the failures persisted. the manufacturer was notified of the failure. the failure mileage was 68,000.

The car was smoking whitish gray smoke. i had something repaired. about 3 week later the smoke returned. took to dealership told it needed an engine. given a price of $14,000. with that info my car has been parked. i never received info that ford had a class action about engines until a month ago. please advise.

The contact’s mother owns a 2014 ford escape. while the contact's mother was driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer where it was diagnosed with coolant leak and engine failure. the contact was informed that the engine needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 117,000.

The contact owns a 2014 ford escape. the contact stated while driving 25-26 mph, the message "engine fault" was displayed, and the contact noticed an abnormal burning odor. the contact pulled over to the side of the road and turned off the vehicle. the contact stated that upon inspecting the vehicle, there was coolant leaking onto the ground. the contact drove to the residence and parked the vehicle. the contact related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling); however, the vin was not included. additionally, the contact stated that rear passenger's side taillight failed to operate as needed, and the taillight bulb had been replaced several times; however, the failure persisted. the contact also stated that the infotainment system and the rearview camera were inoperable. the dealer and the manufacturer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 171,000.

The contact owns a 2014 ford escape. the contact stated while driving 30-35 mph, the vehicle stalled. the contact was unable to pull over to the side of the roadway. the contact was able to restart the vehicle and continued driving. the check engine warning light was illuminated. the vehicle was taken to the dealer, where it was diagnosed that the canister purge valve had failed and needed to be replaced. the dealer related the failure to an unknown recall and referred the contact to the nhtsa hotline for assistance. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

The car had a coolant leak which caused the car to overheat. the car is now leaking oil which has lead to oil leaking into the fuel.

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the "low engine coolant" message was displayed. the check engine and abs warning lights were illuminated. the contact added coolant to the coolant reservoir, but the failure persisted. the vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling); however, the vin was not included in the recall. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 78,200.

The contact owns a 2019 ford escape. the contact stated while driving at various speeds, the vehicle downshifted unexpectedly. the check engine warning light was illuminated. the contact stated the vehicle was serviced under nhtsa campaign number: 22v413000 (power train); however, the failure persisted. the vehicle was taken to a local dealer, where it was determined that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred contact to the nhtsa hotline for assistance. the failure mileage was approximately 109,000.

Car overheated due to intrusion of coolant into head gasket. repair shop identified issue and warned it's a safety risk for fire when overheating. only symptom before overheating was white smoke from exhaust on startup. shop said maintenance looked fine, wasn't low on oil and coolant had just been checked less than 6 months earlier at a regular oil change. mentioned that they have seen a ton of these from the 2.0l ecoboost engines and it's a known risk in the industry.

We had our vehicle engine light come on, vehicle would shake and misfire, we had the spark plugs replaced. no sooner the vehicle light came on again, vehicle still shake and misfire and had it looked at with ford service ford service replaced the power packs. no sooner once again, the engine light came on, this time the vehicle over heated. the vehicle would shake and misfire. took it in again to ford service, they concluded that it was the throttle body they replaced and fixed. no sooner once again, the vehicle still shooked, but this time the vehicle started to lose power and would not go while driving on the highway, it over heated, misfired. returned once again to ford service whom finally revealed the truth and said these vehicles are notorious for a new engine. we were told that the design of the engine revealed that coolant was leaking into the block/heads. it was unsure if the blocked cracked and that we needed a new engine. if we just replace the head gaskets that later down the road we would need to replace the engine. we were left with replacing the vehicle with ford service in replacing the engine at the mileage of 96,812

The contact owns a 2014 ford escape. the contact stated that while operating the vehicle, the engine had overheated. the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that engine coolant had leaked into the cylinders, causing severe damage to the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer and local dealer were notified of the failure, but no assistance was provided. the failure mileage was 100,000.

The contact owns a 2014 ford escape. the contact stated that the vehicle was taken for an oil change, and the vehicle was diagnosed with coolant intrusion. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to call the nhtsa hotline to report the failure. the failure mileage was approximately 81,600.

The contact owns a 2014 ford escape. the contact stated that while operating the vehicle, the message "low coolant" was displayed. the contact stated that there was coolant leaking from the vehicle. the vehicle was taken to the local mechanic who was unable to determine the cause of the failure. the manufacturer and local dealer were notified of the failure, but no assistance was offered. the failure mileage was unknown. the vin was not available.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the engine started overheating. the contact pulled over to the shoulder of the roadway and turned off the vehicle. after a visual inspection, the contact became aware that the coolant reservoir was empty even though the contact had refilled the reservoir the day before. the engine overheating warning light was illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling), but the vin was not included. the manufacturer was not notified of the failure. the failure mileage was unknown.

The lugnuts on my 2014 ford escape titanium have swollen to the point that the lug wrench will not fit to remove the lugs. i found out that this is an ongoing problem and could result in lug failure and potentially cause an accident. when the ford dealership (ted britt ford of chantilly, virginia) informed me that all 20 lugs will have to be replaced at $10 per lug nut (for a total of $200) plus $50 (or so) for installation. auto supply parts have oem replacement lugnut for about $25 to $8for0 for a set of 20 lugnuts. over the years i've owned 4 ford products and am at the point of trading in my escape for a new one, but now have my safety concerns.

Engine failure due to coolant intrusion

While driving at highway speeds, the engine began to miss resulting in a sudden loss of power that forced me to pull over. i had the vehicle towed to a garage where they found the code for a misfire in cylinder 4. when they looked in cylinder 4, they found coolant intrusion and a crack in the cylinder. i discovered this is a common experience with this engine in escapes and other vehicles. the vehicle only had around 89,000 miles at the time of the incident.

The contact's daughter owns a 2014 ford escape. the contact stated while the vehicle was parked, the contact noticed that the brake pads were overlapping the top of the rotors. there was no warning light illuminated. the dealer was contacted; however, the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 130,000.

104,340 miles and diagnosed with coolant consumption and coolant intrusion into cylinder #2 causing engine misfire. known defect of the 1.6l ecoboost engine. needs engine replacement.

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the engine misfired, with the check engine warning light illuminated. additionally, the contact stated that the engine overheated. the contact stated that the vehicle was parked and allowed for the engine to cool down. the vehicle was later started and taken to the dealer. the vehicle was diagnosed with coolant intrusion into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 71,669.

The contact owns a 2014 ford escape. the contact stated while driving 70 mph at night, the center information console failed to display an image as well as pertinent vehicle safety information. the contact then became aware that the headlights were not functioning. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was 48,000. the vin was not available.

The contact owns a 2014 ford escape. the contact stated while driving at various speeds, the vehicle was sputtering and hesitating. the contact stated that the failure also occurred during start-up. the message low coolant level was displayed, and the check engine warning light was illuminated. the vehicle had been taken to a certified mechanic where it was diagnosed that the spark plugs had failed and needed to be replaced. the vehicle was repaired; however, the failure persisted. the vehicle was returned to the mechanic where it was diagnosed and determined that the head gasket had failed, and there was a fracture in the engine and there was a coolant and exhaust odor. the contact was informed that the short block needed to be replaced. the vehicle was not repaired. the manufacturer had not been made aware of the failure. the failure mileage was 130,000.

Vehicle is have coolant intrusion through cylinder walls. car is overheating and burning coolant, large amounts of white smoke coming from tailpipe.

The contact's daughter owns a 2014 ford escape. the contact stated that the battery was drained. the vehicle was taken to an independent mechanic, who determined that the battery needed to be replaced. the battery was replaced. the contact stated that while her daughter was driving at 35 mph, the power steering became inoperable. the driver pulled over, turned the steering wheel to the right, and turned on the flasher. the power steering and engine warning lights became illuminated. the vehicle was towed to the local dealer, where it was diagnosed that the steering gear assembly needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and informed the contact that there was no recall coverage for the vehicle and referred the contact to the nhtsa hotline. the failure mileage was approximately 87,000.

The contact owns a 2014 ford escape. the contact stated while driving 25 mph, the engine overheated and the vehicle stalled, nearly causing a crash. the messages "engine coolant low" and “overheating - safety stop" were displayed. the vehicle was towed to an independent mechanic, where it was diagnosed that the cylinder head was fractured, causing oil intrusion in the engine. the contact stated that the mechanic took the engine apart and replaced the cylinder head. additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart. the contact was able to restart the vehicle after several attempts. the contact activated the hazard lights and drove the vehicle. the dealer was not notified of the failure. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 120,000.

The contact owns a 2014 ford escape. the contact stated that while driving approximately 25 mph, the message "engine overheated" was displayed and the vehicle started losing motive power and stalled. the vehicle was towed to the local mechanic who diagnosed and determined that the cylinder head was cracked and needed to be replaced. the vehicle was repaired but approximately three months later the failure reoccurred, and the vehicle was towed to the local dealer. the vehicle was not yet repaired. no further information was available. the failure mileage was approximately 120,000.

The contact owns a 2014 ford escape. the contact stated while driving 25 mph, the vehicle lost power steering functionality inadvertently. the contact was able to drive to the nearby residence. the contact stated that upon restarting the vehicle, a message indicating a power steering assist failure was displayed. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was notified of the failure and a case was opened. the failure mileage was approximately 143,000.

The transmission on my 2014 ford escape went totally bad at 91,000 miles. i had to replace the transmission at a cost of $6,780. i have read that this has happened to many 2014 ford escapes with low mileage. there should be a recall on this vehicle.

The contact owns a 2014 ford escape. the contact stated that on several occasions while driving at various speeds, the transmission shifted hard from third and fourth gear, and the vehicle jerked abnormally. the vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. the vehicle was repaired. on another occasion, the contact stated that while pulling out of a gas station, the steering wheel became stiff. the vehicle was shifted into reverse and steered out of the spot by a gentleman passing by. he steering wheel was adjusted and placed in the vehicle was shifted into drive(d). the contact also stated that the "steering assist fault - service required" message was displayed. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 148,000.

The control visual display above the steering column went totally white. i noticed that there is a recall for this same defect on 2014 ford escapes, but the dealer checked and said my vehicle wasn’t included in this recall. this display shows you all important functions your car is doing, but being it is pure white you cannot tell a lot of important information that you would normally see.

The contact owns a 2014 ford escape. the contact stated while driving approximately 2 mph, while preparing to make a left turn at an intersection, the vehicle stalled. the contact stated there was no warning light illuminated. the contact had the vehicle towed to an independent mechanic. the mechanic diagnosed the vehicle and determined that the transmission needed to be replaced. the vehicle was repaired. the manufacturer was informed of the failure. the failure mileage was approximately 89,000.

My 2014 ford escape had run into coolant fluid issues such as leaking fluid and a cylinder misfire. took it to a ford dealership where they stated the only option for a fix was a replacement of the long block assembly. my car has just about 72,000 miles on it and it already needs an engine replacement due to coolant intrusion and the ford dealership cited codes p0303, p0316, and p1299. these are codes that are referenced to ford's recall of engines on ford escapes in the years 2017-2019, and it states it applies to ford escapes built from late 2015 to 2019. the 2014 ford escape experienced an unfixable engine failure that requires the customer to pay for replacement when ford should be the one paying for damages. it is clear that their coolant intrusion failure affected more years of production that nhtsa has previously found. there is no reason a care with regular service should have its engine fail at 72,000 miles, and the driver shouldn't be shouldering the cost when this specific issue and pcm codes is commonplace among ford escape engines outside of the recalled production years of 2015-2019, or even limiting the recall to 2017-2019. whoever decided to limit which production years applied to the engine coolant recall made a mistake and it needs to be revisited because ford customers are being forced to pay for ford's poor design failures.

Hello, i'm writing to see if the ecoboost lawsuits also include 2014 ford escapes? mine cut off on me while on the highway saturday (xxx). the engine failed while driving, no light or warning. this is even after me dishing out a little over $8k in 2021 when i purchased it used from bommarito ford in st. louis. i had transmission/engine issues from the start. when the car stopped on me a few folks that work on cars pulled over to see if they could assist. they all said the same thing... that the engine was done... oil was everywhere. they kept asking if it overheated but my gage always stayed between c and h. no lights or warnings ever. it was horrifying to be going about 60 mph to hear something break and lose power without warning. i'm grateful no accident was caused while i merged over to the exit ramp shoulder. i had the car towed back to my apartment while i try to figure out how to get the engine repaired. i'm currently re-starting after a very messy divorce so i do not have extra funds laying around to have a new engine installed. currently in chapter 13 due to issues with the divorce. now i'm catching the bus and i'm still dealing with his stalking/harassment. i've been told my additional warranty ended in june of 2023. i contacted ford and they told me i would need to have their dealer look at the car which will be towing plus the $250 fee. but that my car type is not included in the class action. the dealer said the same, but i do have an ecoboost engine and have been having issues with the engine/transmission since i purchased it in 2021. do you know how i could add my name to the class action? thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Coolant fluid is leaking into engine cylinder #3. yes, the vehicle would be available for inspection upon request. the coolant leak can cause the car can overheat, leading to a loss of power, poor performance, and potential engine damage an engine coolant system pressurized diagnostic test was performed by stuckey ford in bellefonte, pa. i will have the report from this test when i pick up the car from the shop. previous owner stated that one of the spark plugs needed to be changed, but did not disclose engine coolant leak. after purchasing, an indicator light came on stating that the coolant level was low. we have been adding coolant as needed.

The contact owns a 2014 ford escape. the contact stated while the vehicle was parked, the vehicle stalled. the contact stated that several unknown warning lights were illuminated. the vehicle was taken to a dealer to be diagnosed. the contact was informed that there was coolant intrusion into the engine and the engine needed to be replaced. the contact researched and became aware of tsb: 22-2229. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 134,615.

During an oil change, the technician discovered 14 of the 20 lug nuts had swelled and needed replacement for a 2014 ford escape. the cost was $110. the service manager stated the technician would not put the old lug nuts on the vehicle since it was a safety issue. he said the nuts could not be removed with the lug wrench which comes with the vehicle and there is potential for the nuts to crack. he said ford is aware of the problem and the cause is defective lugs especially in an environment where salt and brine solutions are used for snow and ice control. we live in wisconsin. he suggested searching the internet for the problem. i searched the internet and found a large amount of complaints related to ford escapes and other ford models.

The contact owns a 2014 ford escape. the contact stated that on two occasions while driving at approximately 35 mph, several unknown warning lights illuminated. additionally, the message " coolant low - stop vehicle" was displayed. the contact added coolant to the coolant reservoir and the vehicle was driven to the residence. the vehicle was parked, and the contact observed condensation underneath the front of the vehicle. the vehicle was then diagnosed using a handheld diagnostic machine and the contact was notified to check the coolant. the contact had a mechanic friend to remove the coolant reservoir and became aware there were holes on the bottom of the coolant reservoir. the coolant reservoir was replaced. additionally, the contact stated that coolant had leaked onto the spark plugs, causing an engine misfire. the vehicle was repaired but the failure persisted. the manufacturer was notified of the failure. the failure mileage was 100,000.

The contact owns a 2014 ford escape. the contact stated that while the vehicle was parked, the coolant warning light illuminated. the vehicle was towed to the local dealer where the vehicle was diagnosed. the contact was informed that the cylinder head was cracked, and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 163,000.

The contact owns a 2014 ford escape. the contact stated that the low coolant level warning light was illuminated. the contact stated that coolant was added approximately every 7 days. the vehicle was taken to the dealer where it was diagnosed and repaired; however, the contact was unaware of the diagnostic result or what repair was performed. the contact stated that the failure recurred 9-months after the repair. the vehicle had been taken to the dealer who was unable to determine the cause or location of a coolant leak. the vehicle had not been repaired. the manufacturer was made aware of the failure. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 141,721.

The contact owns a 2014 ford escape. the contact stated that while driving on the highway at approximately 45 mph the vehicle began to make a loud winding and roaring coming from the rear-end of the vehicle. the contact put a new set of tires and replenished the rear end grease, however the vehicle continued to make this abnormal sound. the vehicle was taken to a local dealer where it was diagnosed. the contact was informed that they would need to replace the rear drive unit. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 100,000.

The contact owns a 2014 ford escape. the contact stated that while driving at various speeds, a whining type noise was present coming from the transmission, the vehicle would not properly accelerate when pressing the accelerator pedal, and the message "service transmission" was displayed. the cause of the failures was not yet determined. the local dealer and manufacturer were not notified of the failure. the failure mileage was 107,000.

The contact owns a 2014 ford escape. the contact stated while driving approximately 40 mph, the "low coolant" message was displayed on the instrument panel. no warning light was illuminated. the failure had occurred on several occasions and the contact consistently added coolant before driving the vehicle. the vehicle was taken to a dealer where it was diagnosed that there was a coolant leak; however, the location of the leak was unknown. the dealer stated that the heater hose assembly needed to be replaced. the vehicle was repaired; however, the failure reoccurred. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline to report the failure. the failure mileage was 159,450.

The contact owns a 2014 ford escape. the contact stated that while driving approximately 65 mph, the vehicle started to lose motive power and failed to respond while depressing the accelerator pedal. additionally, the contact noticed that there was smoke coming from under the hood of the vehicle. the contact pulled to the side of the road and discovered that there was fluid leaking from underneath the vehicle onto the ground. no further information was provided. the manufacturer and the local dealer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 163,000.

The contact owns a 2014 ford escape. the contact stated while driving at approximately 35 mph, the "high engine temperature - stop safely" warning light was illuminated. the contact pulled over and waited for the engine to cool down to continue driving. the contact stated that the failure was intermittent but was a recurring failure. the contact checked the coolant level in the coolant reservoir and the coolant level was at the "minimum" mark; however, when the cap was opened on the reservoir, the coolant almost overflowed and then the level lowered. the contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the vehicle was experiencing coolant system failures. the engine sensor and thermostat were replaced. the vehicle was repaired. the contact stated that the engine overheating failure had reoccurred. the contact stated that prior to the recent failures the engine had been replaced in 2018. the manufacturer was informed of the failure. the failure mileage was 164,100.

Coolant leak occurred out of no where. roughly 90,000 miles on my car, it's been well taken care of. with no warning, the engine overheated in a drive through. checked the coolant, it was low and bubbling. check engine light went on. difficult to find where the leak is coming from, not sure if it is the water pump, hoses, coolant reservoir or radiator. i refilled the coolant and lost it all in a matter of 2 days. looked it up and this is very common in ford escapes, they need to offer assistance on the matter.

The contact owns a 2014 ford escape. the contact stated while the vehicle was parked on the driveway during nighttime, the contact's wife noticed a light underneath the front end of the vehicle. the contact discovered that the vehicle had caught on fire. the contact extinguished the fire using a water hose avoiding opening the hood to not expose the fire to oxygen. the contact's wife then also assisted in extinguishing the fire by using a fire extinguisher as the husband opened the hood and then used the water hose as well. the contact stated that the vehicle had been driven and then parked before the fire was experienced. the origin of the fire was unknown however the contact discovered that the valve cover was charred and melted. no fire report or police report was filed. no injuries were sustained. the vehicle was towed to the dealer; however, the vehicle had not been diagnosed. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was filed. the contact was informed of an unknown recall however, the vin was not associated with the recall. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was 151,000.

Nhtsa recall number 16v643 after 3 attempts in 2 years, it is become evidential that ford dealers are deliberately not willing to complete this recall for customer, probably because it takes too much time. [xxx]: rear left door latch failed. call robinson brothers ford, 11455 airline hwy, baton rouge, la 70816, was told there is no parts, so i had to replace it by myself using part bought from amazon. 1st attempt: 23-feb-2023 to 27-feb-2023 at robinson brothers ford, 11455 airline hwy, baton rouge, la 70816 called weeks in advance in order to complete all recalls, and called few days earlier to confirm door latch, and was told they have spare parts so i left the car there. all recalls were completed except 16v643, and i was told they had no spare parts by shop representative. register cell phone number with them for spare parts update and never receive any update till now. 20-oct-2024: front left door latch failed. 2nd attempt: on 21-oct-2024 call autonation ford katy, 20777 katy fwy, katy, tx 77450, the lady (christina) told me they have no spare parts. 22-oct-2024: once again, i replace the door latch by myself using spare parts bought from amazon. 3rd attempt: on 23-oct-2024: i drove by autonation ford katy, 20777 katy fwy, katy, tx 77450, the exact the same shop i called 2 days ago, the service representative (austin) check the inventory, found 1 set of spare parts, and promised me recall can be completed in 24 to 48 hours. when i pick up the car 50 hours later, the job is not even started for one door. as such, i officially file this claim to urge nhtsa to investigate what is the percentage completion for this recall for ford? it takes me 2-3 hours to replace 1 door latch, that may be takes too time for dealer and therefore they chose to put the safety of customer at the lowest priority, and bet on customer running out of patience to replace by themselves, just like i have done, twice. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2014 ford escape. the contact stated that while pulling out of the driveway at a very slow speed, the front passenger’s side door opened unexpectedly. the vehicle was stopped and while attempting to close the door, the door failed to latch as needed. the contact held the passenger’s side door while driving until the vehicle was parked in the garage. the vehicle was taken to an independent mechanic where it was diagnosed that there was a fractured door latch that needed to be replaced. the vehicle was not repaired. the contact believed that the failure was related to manufacturer recall: 16s30. the manufacturer was notified of the failure. the failure mileage was 140,000.

The ecoboost engine in this year/model has a known defect with coolant intrusion into the #3 cylinder. at 83,000 miles the car reported cylinder 3 misfires and the mechanic said coolant was leaking from the head gasket....a known issue with these engines. he warned of catastrophic failure and the potential of an engine fire. he said ford knows of this issue and recalled several models. my car has the engine issue that ford knows about and needs to correct before an accident happens. in addition, the coolant does not seem to circulate correctly and when it does, it burns in the cylinder. the has overheated 3 times in the past month.

The contact owns a 2014 ford escape. the contact stated while driving approximately 40 mph, the message "transmission fault - service now" was displayed. the contact depressed the accelerator pedal, however, the engine only revved, and the vehicle was losing motive power. the contact pulled over, turned off, and restarted the vehicle however, after shifting to drive(d) the vehicle failed to respond. the vehicle was towed to an independent mechanic, and it was diagnosed and determined that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 165,000.

At 104,000 miles the cars ability to shift gears was gone. engine light comes on dash. took to certified mechanic and they confirmed it was a transmission failure and i needed a new transmission. there were no warning lights on prior to the failure. vehicle has had one owner and has been serviced regularly. all records to prove it. cost of repair, $6000!!!!

The contact's wife owns a 2014 ford escape. the contact stated that while driving at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. additionally, the contact stated that the vehicle had failed to start after several attempts. the message "low coolant" was displayed. the vehicle was towed to an independent mechanic, where it was diagnosed that coolant had leaked into an unknown engine cylinder, which damaged the engine's long block. the vehicle was not repaired. no further information was provided. the manufacturer was notified of the failure, but no assistance was provided. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 110,000.

There is a engine coolant leak into the cylinder 2 due to a faulty casing from the manufacturer (ford). it is a known issue across several models (escape, edge) and model years. a mechanic has confirmed the engine block needs to be replaced as the issue will continue to get worse and eventually the engine will die due to the faulty casing which allows coolant to seep into the cylinder. ford is at fault for this and countless claims have been filed online and there should be a recall to cover the repairs.

My engine is leaking coolant and requiring me to have to constantly add it! now coolant is leaking while i am driving it causing my car to overheat.

Slow coolant leak that can’t be located

The contact owns a 2014 ford escape. the contact stated that the vehicle was consuming an excessive amount of coolant. while driving approximately 42 mph, the engine started sputtering, the check engine warning light illuminated, and the message to “service the engine” was displayed. the vehicle was taken to the dealer to be diagnosed and it was determined that the #2 coil and spark plug needed to be replaced. the coils and spark plugs were replaced; however, the failure persisted. while driving at approximately 40-45 mph, there was smoke coming from under the hood of the vehicle. the contact had pulled over to the side of the road and waited for the engine to cool down. a certified mechanic arrived at the vehicle location to diagnose the vehicle. the contact was informed that there was a coolant intrusion into the engine, causing contamination to the spark plugs and ignition coils. the mechanic informed the contact that the fuel gasket had failed due to the leaking and caused a fire. the mechanic cleaned the area and covered it with electrical tape to prevent another fire. the mechanic referred the contact to the dealer for assistance. the dealer confirmed that the vin was not under recall and referred the contact to the manufacturer. the manufacturer was made aware of the failure and confirmed the vin was not under recall. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 114,000.

The contact owns a 2014 ford escape. the contact stated that while depressing the accelerator pedal excessively, the vehicle would respond as needed. the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that coolant was leaking into a cylinder and the cylinder was cracked. the contact was informed that the engine needed to be replaced. the vehicle had not been repaired. the contact became aware of nhtsa campaign number: 17v209000 (engine and engine cooling). the dealer was contacted and confirmed that the vin was not included in the recall. the contact called a second dealer, brandon ford (9090 e adamo dr, tampa, fl 33619, (813)246-3673); and it was confirmed that the vin was not included in the recall. the manufacturer was made aware of the failure and file a case. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was unknown.

In april of 2021, my 2014 ford escape began to die on take off and my service engine light came on. they removed and replaced the coolant reservoir. i took my car back to the dealer because it continued to run hot. i was told that they found nothing wrong. in october of 2022, the surge valve was replaced. in november of 2022, it was recalled for the shifter cable bushing and a protective cap. that was replaced as well as a valve cover gasket. on august 9, 2024, it was diagnosed has needing a fuel pump because it would die upon take off. my car continued to die upon takeoff. i was told then that it was the fuel injectors and to run premium gas through it and to try using a different key fob because the computer was showing a problem with the ignition. on october 28, 2024, i brought my car to the dealer because it would still die upon take off. it also sounded like it was idling rough. my cd player would accept and eject the cd, but would not play. i asked that the whole car be looked over to see if there was anything else that needed attention. the following was the diagnosis," coolant bypass valve connector burnt and valve also burnt in connection; found the coolant bypass valve is distorted." they replaced the coolant bypass and coolant bypass valve connector pig tail. the following was also diagnosed, "found the front audio control module has an internal fault; the bottom engine cover damage; found passenger side rear wheel well hanging; removed and replaced spark plugs and coils boots." i declined service for the cd player, the bottom engine cover and the rear wheel guard due to the cost to repair. the following was also on the invoice, "accessed diagnostic port and performed scan to find trouble code p26b7 which is related to coolant bypass." my car still dies upon take off. i have faithfully taken care of this car, having oil changes and multi-point inspections done every 3000 to 5000 miles. i cannot afford a new car at this time.

Constant coolant leaks affecting the engine the vehicle is available for inspection vehicle breaks down very easily now so safety is a concern this problem has been repaired several times. yes the vehicle has been inspected yes there were warnings. the vehicle now has a constant engine light that will not go away

The smokes very excessively at startup. if the vehicle sits it will do it again,

I purchased a 2014 ford escape last month. i thought ford was a reputable company until i filled up my gas tank. imagine my surprise when my car that i had only owned for two days, didn't start after getting gas. thankfully a customer at the gas station told me he had the same problem and to rev the engine as i'm turning the ignition. now every time i get gas, i have to rev the engine while trying to start the vehicle. then after starting, i have to continue to give it gas so it won't die. it has died on me once while pulling out of the gas station because i hadn't given it enough gas to start with. after some research, i discovered that it is the canister purge valve that needs changed. auto zone confirmed this when they read the code for my check engine light. i couldn't find any recall info for that part despite the ford focus of the same year having one. my car warranty that i purchased doesn't cover it. this is a serious safety concern.

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, an unknown message displayed on the instrument panel. the vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. the local dealer was contacted; however, the vin was not under recall. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 97,000.

The contact owns a 2014 ford escape. the contact stated while the vehicle was parked and running, there was a cloud of gray smoke coming from the vehicle and the engine was overheating. the vehicle was taken to two independent mechanics and was diagnosed a cracked cylinder. the vehicle was not repaired; however, the thermostat and water pump were replaced. the manufacturer was notified of the failure but offered no assistance. the failure mileage was 150,000.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, there was no warm air coming from the defroster or air vents while the heater was activated. the contact was adding coolant to the coolant reservoir two to three times a month for the system to operate as designed. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the contact related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling); however, the vin was not included in the recall. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 75,000.

The contact owns a 2014 ford escape. the contact stated while driving at various speeds, the vehicle failed to properly accelerate and lost automotive power. the check engine warning light had flashed on and off and the vehicle stalled. the vehicle was taken to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. the vehicle was not yet repaired. the contact was informed that the vin was not included in nhtsa campaign number: 14v525000 (fuel system, gasoline). the contact stated that the vehicle had experienced the failure listed in the recall. the failure mileage was 115,000.

The contact owns a 2014 ford escape. the contact stated that coolant was leaking from the coolant reservoir. the contact stated that the vehicle was taken to several independent mechanics however, the vehicle was not able to be repaired. the vehicle was then taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the coolant hoses and the coolant reservoir were aftermarket parts and should be replaced with oem parts. the vehicle was repaired; however, the failure persisted. the manufacturer was not notified of the failure. the approximate failure mileage was 148,000.

I have a 2014 ford escape that is leaking antifreeze from the reservoir. i see that 2013-2015 ford escapes had a recall 17v209000 but i'm being told it is not my vehicle. i would like to know why if my 2014 is having the same issue?

The contact owns a 2014 ford escape. the contact stated that upon starting the vehicle, the check engine warning light illuminated. the contact used a code reader and retrieved a dtc code for an engine misfire in cylinder #3. the contact cleared the code; however, the check engine warning light returned. the contact stated that upon the start of the vehicle, there was heavy white smoke coming from the exhaust pipes and the engine. due to the failure, the contact immediately shut off the vehicle and had the vehicle towed to a dealer. the contact was informed that there was a coolant intrusion in cylinder #3, resulting in engine failure. the engine was replaced. the contact stated that shortly after the engine repair, the vehicle failed to accelerate as needed while depressing the accelerator pedal. there was no warning light illuminated. the contact reversed the vehicle into a parking spot and then had the vehicle towed back to the dealer. while at the dealer, a mechanic discovered metal shavings inside the transmission fluid, causing transmission failure. the manufacturer was not notified of the failure. the vehicle remained at the dealer unrepaired. the failure mileage was 113,081.

The contact owns a 2014 ford escape. the contact stated while the vehicle was parked, the contact shifted into reverse; however, the rearview camera intermittently was upside down, flashed on and off, and then became dark. the vehicle failed to return to normal operation. no warning light was illuminated. the vehicle was taken to a dealer; however, the diagnostic result was unknown. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 240,000.

Coolant in cylinders, white exhaust smoke

Rapidly losing coolant without being able to find any leaks with the assumption it’s going into my engine. this also explains why my engine has been acting a bit funny.

The contact owns a 2014 ford escape. the contact stated while driving at various speeds, the check engine warning light illuminated. the failure persisted with the message that the engine was overheating before the vehicle went into limp mode. the vehicle was towed to an independent mechanic on two separate occasions where the spark plugs and other engine repairs were performed; however, the failure persisted. the vehicle was taken back to the independent mechanic where the vehicle was diagnosed with engine failure, and the contact was provided an estimate for the repair. the dealer and the manufacturer were notified of the failure but offered no assistance. the contact was referred to the nhtsa hotline to report the failure. the vehicle was not repaired. the failure mileage was approximately 98,000.

The contact owns a 2014 ford escape. the contact stated while starting the vehicle, the check engine warning light illuminated. the vehicle was taken to a dealer where it was scanned for codes and the failure was related to the coolant in the engine. the vehicle was not repaired the manufacturer was notified of the failure, opened a case, and referred to the nhtsa hotline. the vin was not included in nhtsa campaign number: 17v209000 (engine and engine cooling) as the contact was relating the failure to the recall. the failure mileage was 31,000.

The contact owns a 2014 ford escape. the contact stated while the vehicle was parked, there was coolant leaking from the bottom of the vehicle. the check engine warning light was illuminated, and the "low coolant" message was displayed on the instrument panel. the vehicle was taken back to the residence. a dealer was contacted; however, the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 136,500.

I saw that there is a current recall dealing with the cooling system on the escape. my car has been over heating saying engine fault for the past two months. there now appears to be coolant in the engine.

I have been leaking coolant when we looked at it to fix it the o-ring was warped and looked pinched and a piece of the coolant outlet flange was broken off

High engine temperature stop safely error message displayed. can’t drive sounds awful

The contact owns a 2014 ford escape. the contact stated that the heater occasionally failed to function as needed. the contact added coolant to the reservoir and the heater started to operate as needed. the contact stated that the following day the failure recurred. the contact repeated the process of adding coolant 6 more times. there was no warning light illuminated. the contact stated that after repeating the process the 6th time while driving 35 mph, the engine started overheating. the vehicle was towed to an independent mechanic and the mechanic performed a pressure test but had not found an oil or coolant leak. the independent mechanic performed other tests but was unable to determine the cause of the failure. the local dealer was contacted; however, the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 80,323.

Ford recall 17s09 indicates back up camera malfunction indicating not working. my ford escape fits the year make and model, currently having that exact issue with a not working malfunctioning back up camera. ford refuses to allow my vin to be included into that recall repair even though it fits the parameters of the recall. indicating the fault has to come from the nhtsa.

The engine failed on due to coolant intrusion causing misfires on cylinder 3.

The contact owns a 2014 ford escape. the contact stated while her daughter was driving at an undisclosed speed, the limp mode warning light illuminated and indicated to stop the vehicle. in addition, the low coolant level warning light illuminated. the contact's daughter drove the vehicle to the shoulder of the road. the contact stated that the vehicle was consuming an excessive amount of coolant; however, there was no visual indication of a coolant leak. the vehicle was towed to the dealer where it was diagnosed with a failed heater hose. the contact was informed that the heater hose needed to be replaced. the vehicle was repaired. in addition, the contact stated that the engine was replaced in august 2023 due to coolant intrusion into the engine. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 120,000.

The contact owns a 2014 ford escape. the contact stated that while the vehicle was in park(p), the vehicle unintendedly shifted into reverse. the contact stated that several times the vehicle failed to shift into gear properly. the contact stated that the vehicle failed to respond as needed. there were no warning lights illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 130,000.

The contact owns a 2014 ford escape. the contact stated that the vehicle had been experiencing excessive coolant consumption, and the cooling fan was engaging increasingly, prompting the contact to add more coolant to the vehicle. the contact also noticed a strong coolant odor inside the cabin intermittently while driving. additionally, the contact stated while driving at various speeds, the vehicle jerked intermittently. the vehicle was taken to the dealer to be diagnosed. the vehicle was not yet diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

The contact owns a 2014 ford escape. the contact stated that while driving at an undisclosed speed, the coolant temperature warning light illuminated. additionally, an abnormal coolant odor was detected coming from the exhaust pipe. the contact added coolant to the reservoir, but the failure persisted. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the contact related the failure to nhtsa campaign number: 17v209000 (engine and engine cooling); however, the vin was not included in the recall. the manufacturer was made aware of the failure and advised the contact to report the failure to the nhtsa hotline. the failure mileage was approximately 91,000.

The contact owns a 2014 ford escape. the contact stated while driving approximately 30 mph, the vehicle hesitated to accelerate while depressing the accelerator pedal. the check engine warning light illuminated. the vehicle was taken to a local dealer to be diagnosed. the contact was informed that the cylinder head was cracked, the spark plugs were seized, and there was coolant intrusion into the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 63,000.

The contact owns a 2014 ford escape. the contact stated while his daughter was driving approximately 50-55 mph, the message "engine failure" was displayed intermittently. the driver continued driving to a safe location. the contact stated upon noticing smoke coming from underneath the hood, the driver pulled to the side of the road and opened the hood. the contact stated that the driver saw flames on the ignition coils, behind the engine compartment, and on the firewall. the contact's daughter picked up snow and was able to extinguish the fire with snow. the fire department was contacted and arrived at the scene, but no further action was required. the contact's daughter did not sustain any injuries. no police report was filed. the vehicle was towed to pep boys, who referred the contact to the dealer and to an independent mechanic. the vehicle was towed to the residence. an independent mechanic was contacted and informed the contact that the failure could be related to nhtsa campaign number: 17v209000( engine and engine coolant). the contact became aware that the vin was included in the recall. the dealer and the manufacturer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 160,000.

The contact owns a 2014 ford escape. the contact stated that while operating the vehicle, there was an electrical buzzing sound coming from the steering column while turning the steering wheel in either direction. the contact stated that later while driving approximately 10 mph, the message "power steering off" was displayed and the steering wheel became difficult to turn, causing the vehicle to drive into the opposite lane while oncoming traffic was approaching. the vehicle was later examined by an independent mechanic who diagnosed that the steering rack was faulty and needed to be replaced. the vehicle was not yet repaired. the local dealer was notified of the failure. the manufacturer was contacted regarding the failure. the failure mileage was 154,000.

While driving on a busy road, the vehicle went into limp mode and would not move forward, the coolant was below the sensor and the vehicle said it would over heat, the block leaks coolant into the engine cylinder and there is no fix for this but to replace entire engine as per dealer. i was almost hit from the rear from traffic. the car had to be pushed into our driveway via a police car bump guard. the dealer could not find where the coolant was going too.

The contact owns a 2014 ford escape. the contact stated that upon starting the vehicle, there was an abnormal amount of smoke coming out of the exhaust pipes. the contact stated that the check engine warning light remained illuminated. the vehicle was taken to a local independent mechanic to be diagnosed and the contact was informed that there was coolant leaking into the engine and that the engine needed to be replaced. the vehicle was not repaired. the contact related to nhtsa campaign number: 17v209000 (engine and engine cooling); to the cause of the failure. the manufacturer was notified of the failure. the approximate failure mileage was 121,656.

The contact owns a 2014 ford escape. the contact stated that after coming to a complete stop, while the vehicle was idling, the vehicle was vibrating abnormally. no warning lights were illuminated. the contact stated the transmission was jerking abnormally while shifting gears. the vehicle was not taken to an independent mechanic or dealer to be diagnosed. the vehicle was not repaired. the contact stated that the failure persisted. the manufacturer was not notified of the failure. the failure mileage was approximately 85,000. the vin was not available.

The contact owns a 2014 ford escape. the contact stated while driving at approximately 40 mph, the vehicle was shaking and vibrating abnormally. the contact stated that the check engine warning light was illuminated with the message "pull over engine overheating" displayed. the contact had taken the vehicle to a local dealer who was not able to duplicate the failure. the vehicle was not repaired. the contact stated that the failure had reoccurred and had taken the vehicle to an independent mechanic who diagnosed the vehicle and informed the contact that the engine needed to be replaced due to coolant intrusion into the engine block. the vehicle was not repaired. the contact stated that prior to the engine failure the transmission failed. the contact was informed that the transmission needed to be replaced. the manufacturer was informed of the failure. the failure mileage was approximately 220,000.

Coollant leak

The contact owns a 2014 ford escape. the contact stated that after opening the rear driver’s side door, the locking mechanism failed, and the door failed to remain closed. the vehicle was taken to the local dealer who diagnosed that the interior door latch mechanism had failed and needed to be replaced. the mechanism was replaced, and the vehicle was repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was approximately 100,000.

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the contact became aware of white smoke coming from the engine compartment. the vehicle was driven to the residence. the vehicle was later taken to an independent mechanic where it was diagnosed with a coolant leak from the radiator hose. the contact was informed that the radiator hose needed to be replaced. the vehicle was not repaired. in addition, the contact stated that the coolant reservoir was being refilled every other day for several years. the manufacturer was made aware of the failure but provided no assistance. the contact was referred to the nhtsa hotline to report the failure. the failure mileage was approximately 141,000.

Coolant bypass valve issues leading to engine overheating and coolant reservoir cracks and breaking down and needing replacements, multiple.

Transmission failed after only 83k miles. also needed entire engine rebuilt. sunroof liner also became loose, as well as backup camera failed.

When after fueling the car it will not start. you have to pump the gas and hurry and put it in gear or it will die. when it gets below a full tank while driving the gas tank starts to vibrate releasing pressure if you are not giving it fuel it will die while you are driving down the road, several formus explain hundreds of people experience this very same issue and no recall it needs to be recalled before someone gets seriously hurt . something is wrong with the pressure build up senor or parts not sure been dealing with this issue for ever and each part i have replaced has not fixed the issue

The contact owns a 2014 ford escape. the contact stated while driving at an undisclosed speed, the "shut down engine, engine overheating" message was displayed on the instrument panel. the contact pulled over to the side of the road and waited several hours for the vehicle to cool down and the vehicle eventually returned to normal operation. the vehicle was taken to an independent mechanic where it was diagnosed that there was an internal coolant leak into the engine; however, the independent mechanic could not locate the leak. the vehicle was not repaired. the vehicle was taken to another independent mechanic where it was diagnosed and determined that the engine needed to be replaced and that there was a coolant leak into the engine; however, the location of the leak was not found. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 44,768.

The contact owns a 2014 ford escape. the contact stated while operating the vehicle, the engine overheated and the message "coolant low" was displayed. the vehicle was taken to the local mechanic who diagnosed the vehicle and determined that there was coolant inside the cylinders. the contact stated that the engine needed to be replaced. the vehicle was not yet repaired. the manufacturer and local dealer were notified of the failure, but no assistance was offered. the failure mileage was 104,000.

The contact owns a 2014 ford escape. the contact stated that while pulling out of the driveway and attempting to make a turn onto the street, the vehicle stalled. the vehicle was towed to the used car dealer where it was purchased. the dealer added coolant to the coolant reservoir and informed the contact that the vehicle was experiencing excessive coolant consumption due to a possible coolant leak. the contact was advised to monitor the coolant level. the vehicle was not diagnosed or repaired. additionally, the contact stated while driving at various speeds, there was an excessive amount of fumes entering the cabin of the vehicle through the a/c vents, causing the contact health concerns. the vehicle was taken to the dealer, where the contact was informed that the vin was not included in the recall. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 119,000.

The contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 17v209000 (engine and engine cooling); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact stated that upon starting the vehicle, there was an abnormal amount of white smoke coming from the exhaust, requiring the contact to top off the coolant reservoir occasionally. the check engine warning light was occasionally illuminated, with the “coolant level low” message displayed. the approximate failure mileage was 60,000. parts distribution disconnect.

Driving along at 60 mph suddenly my car stops going in heavy traffic and won't move,, then it accelerated to high rpms and was stuck, then it hard shifted into gear and it lundged forward fast and went about 5 feet then it wouldn't move. almost got killed on a busy hwy. because of it accelerating on its on out into traffic while it was in park, then just came to a dead stop. the only way i can describe is it was not moving in park, then it was like it shifted by itself and lundged forward and stoped like it was slammed into park from a high speed but it did it this on it's own while the shifter was in park. it took off again and i drove it to the side of the hwy, and turned it off. called and got a friend who has a trailer to come tow me. i cranked my car to see if it would move to get it on the trailer. i slowly drove it up on the ramps and got about half way up, then it stopped wouldn't move again, still in drive it rolled back down the ramps on its own, i was just sitting there and it was idling was like the rpms were higher than normal so i shut it off for a minute. got back in it cranked it up put it in drive and it wouldn't move, put in in reverse it backed up but it was revved up and shifted hard, so i put it back in park and it spit and spuddered so i shifted to neutral an then car just shifted into drive and took off on it's on and drove up missing the ramps and ran into the back of his trailer, crushing my front end. then it wouldn't move again. winched it on the trailer, got home and it drove to get it off the trailer, but i'm terrified to drive it.

Initially diagnosed as a coolant leak due to requirement to constantly add coolant. there was no evidence of a leak. shortly thereafter the car began experiencing hard starts and illumination of the check engine light (cel). code showed number 3 cylinder misfire. subsequent starts had white smoke in conjunction with rough idle and cel. took to my mechanic and he said this is a known issue with this engine and quoted me 9k for repairs. i did some searching online and found that this issue is very well known and ford is currently in litigation over it.

A few months ago, engine coolant light came on and had more coolant added. then the week after my card stopped in the middle of the road because the engine was over heating, i had to get it towed. took it to mechanic and there was a hole and coolant leaking. my engine coolant light just came on again, requiring further inspection.

The contact owns a 2014 ford escape. the contact stated that the check engine warning light was illuminated. the message that coolant was needed was displayed. the contact added coolant to the reservoir. while driving 25 mph, the vehicle was driving rough. the contact was concerned about the vehicle catching on fire. the vehicle was taken to the local dealer for nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was taken back to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. the vehicle was not repaired. the vehicle was taken to an independent mechanic who determined that a pressure test was needed to check for leaks. the mechanic informed the contact about potential codes and referred the contact to ford and the nhtsa hotline for assistance. the manufacturer was contacted but no additional assistance was provided. the failure mileage was approximately 38,268.

The vehicle make model and year has had recalls in the past with regard to the transmission and i recently purchased the vehicle a few months ago and the transmission started slipping and is now not operational.

The contact owns a 2014 ford escape. the contact stated that the back over prevention camera screen had displayed the message “rear view camera not available” on a blue screen while attempting to reverse. the contact stated that while shifting into park, the vehicle intermittently displayed a message that the vehicle was not in park. additionally, while shifting into drive, the rpm increased, and the transmission felt like it was stuck between gears. the contact stated that the vehicle was previously included in nhtsa campaign number: 25v159000 (back over prevention) and 22v413000 (power train), and the repairs were completed. the vehicle was not repaired a second time because the vin was no longer under recall. the manufacturer was not informed of the failure. the failure mileage was approximately 50,100.

1# my fuel system is causing a problem my vehicle will not pass emissions it's been several tries of rejection. it is giving me recall syptoms and i know that this type of vehicle has had fuel issues recalled in the past. the sensors on the car are giving out codes that don't allow me to pass emissions and it's saying something about the( fuel system.) #2 i am having an issue with the electrical system in the radio it flares up and causes a deafening crackling noise and i have to pull over and turn the car off in order to shut the noise off sometimes the noise starts on its own when you're driving i have shut the car off and exit the vehicle only to hear the crackling noise coming from the electrical system while the car was off, at times i was afraid it would cause an electrical fire! i feel i am having (recall issues )with this vehicle and because it is older the ford motor company will not allow it to be inspected at one of their shops. i have contacted the better business bureau where the ford motor company is located in michigan and they still do not want to help me. i cannot drive my car legally because it cannot pass emissions because of the fuel issue. yes the engine light was on the dash back in november but the codes were cleared and it has not come back on but the vehicle still will not pass emissions. and i feel that ford motor company does not want to assist me because there's no factory warranty anymore and the vehicle is older but that is not fair to the consumer it is still their vehicle and it is having recall problems even though the vin# does not show it. i would like your assistance in anything you can help me with with this vehicle i feel so stuck at this point , still financing this suv. i uploaded a photo of the estimate repair bill over $2000 and the emissions reject paper from 11/24. vehicles has failed since. thank you! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Tl* the contact owns a 2014 ford escape. while backing up the vehicle at 5 mph, the back up sensor failed and the contact crashed into another vehicle. the air bags did not deploy. a police report was filed and there were no injuries. the vehicle was driven away by the contact. the vin and failure mileage were unknown.

Engine cylinder leak and other recalls. no records on car vin number to be found. ford denies recalls but did fix 2 recalls before blocking others. the block was done when i filed lemon law for other problems. transmission replaced 2 times. several recalls with no notice or records.

The car started skipping while driving on city highway. when i would stop at traffic light it would hesitate to pull off then lurch forward. it eventually stopped in traffic and wouldn't move at all. there was no warning light, my system check said it was ok. i only have approximately 67,000 miles on the car. it had regular maintenance last month and transmission fluid was checked "ok"

Tl* the contact owns a 2014 ford escape. the contact stated she had nhtsa campaign number: 17v209000 (engine and engine cooling) completed at autonation ford sanford (4911 wayside dr, sanford, fl 32771, (407) 680-0781) back in 2019. the contact stated she was unable to start the vehicle in april 2021. the contact stated that the check engine warning light was illuminated. the vehicle was not drivable. the vehicle was towed back to autonation ford sanford (4911 wayside dr, sanford, fl 32771, (407) 680-0781) where it was diagnosed with a coolant leak which needed to be repaired. the vehicle was repaired however, the failure persisted. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that there was coolant in cylinder number 3. the vehicle was not yet repaired. the dealer was made aware of the failure. the manufacturer was informed of the failure. the manufacturer informed the contact that the engine needed to be replaced. the failure mileage was approximately 136,925.

My mother owns a 2014 ford escape with the 1.6l turbocharged ecoboost engine. she notes that the fuel sensors in the car aren't injecting fuel into the engine when she accelerates from a stop, meaning the car will stick in neutral and rev until it kicks back in gear. she notes that this has happened multiple times. we had taken it to keller bros. ford which is where she purchased it, and they couldn't come up with the problem. so then we went to new holland ford, and they were able to find the problem. the guy even showed my mom how to reset the fuel sensor. but the problem came back up again. my mom, i, and her boyfriend are at the point where if sometime the car hesitates, and someone hits her, she's going to be killed. ford, you need to do something about this. i don't want my mother killed. so recall the escape 1.6l's that have the problem and come up with a solution.

At 69,000 the transmission would not work any more. the car would not move in gear. it started slowing down while driving, until it wouldn't move any more.

I got a card in the mail for me too check too see if my vehicle is in the recall on takata airbags.

Ford recall 17s09 was issued over a year ago. 15 months later, ford has given me the runaround about fixing the problem. i have been in contact with them for about 6 months, have actually gotten appointments at my local dealership and they have disregarded my problem and will not respond to my needs. i have also contacted ford manfuacturing. on recorded calls they have failed to either help me with my problem or had a supervisor contacted me as requested. help?

I replaced the spark plugs on 4/25/2021 for my 2014 ford escape se due to an p0303 error indicating a misfire for # 3 cylinder. all the spark plugs were easily changed except cylinder #3, this spark plug seized. as a result, i had my ford escape towed to hastings ford (greenville, nc) on 4/29/2021. gary from the service department called to tell me (@5:00 4/29/2021) that the mechanic was unable to remove the seized spark plug and that replacing the cylinder head would not be sufficient. the engine (1.6 l ecoboost) is known to leak coolant and that it would be a waste of time and money to just replace the cylinder head. the service department recommended that i replace the "long block" for a total cost of $7800 (including labor). my vehicle only has 104,954 mile. the dealership knowingly acknowledges a defect with the motor but will not accept responsibility towards fixing the engine. i call ford’s customer service on 4/29/2021 @ 6:06 to ask for assistance in repairing my vehicle (case # - cas-31599643) and received a call from a supervisor on 4/30/2021 @ 1:37. joel indicated that ford assumes no responsibility towards the repair of my vehicle since it’s beyond the powertrain warranty. i have found 2 class action law suits against ford for the 1.6 l ecoboost due to the coolant leak damage to the engine and believe that ford should be responsible for the repairs. ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#

The car suddenly lost acceleration power while driving at approximately 35 mph. driver pulled to safe area and stopped car at which point it would not move. no warning/emergency lights displayed in the instrument cluster (no check engine, battery, overheat, or other had been previously displayed). towed to closest ford dealer. diagnostics stated transmission failure (92,000 mi; bought used from ford dealer in 2017 with 60k miles). transmission replaced. during test drive following replacement, ford dealer mechanic identified a rattling noise. this noise was not heard prior to the failure but may have been present during the transmission failure but not heard because of the sudden loss of power/ability to accelerate while driving in traffic. the mechanic returned to the dealership where further inspection revealed a cracked flywheel/flexplate. research shows that there has been a recall for similar ford cars (i.e. edge) for this exact issue and repairs included in the recall included repairs of transmission. additionally, transmission/flexplate failures in the 2014 escape is included in a 2020 class action settlement alleging ford actively concealed engine & transmission failures. vehicles identified in this settlement should be recalled. consumers who have already paid for identified failures should be reimbursed parts/labor by ford. the vehicle in this incident was also included in a prior engine recall. the engine was replaced by a ford dealer in may 2018.

Tl* the contact owns a 2014 ford escape. the contact stated while the vehicle was stationary, the contact noticed that the vehicle was leaking coolant. the contact stated no warning light was illuminated. the vehicle was taken to hub city ford, inc. (2909 nw evangeline throughway, lafayette, la 70507) where it was diagnosed however, the mechanic stated that there was nothing that needed to be replaced. the contact wanted a second opinion and took the vehicle to courtesy ford south (1201 us-167, abbeville, la 70510) where it was diagnosed with the coolant reservoir needing to be replaced. the vehicle was repaired however, the failure recurred. the manufacturer was not informed of the failure. the failure mileage was approximately 75,328.

Tl* the contact owns a 2014 ford escape. the contact stated while the vehicle was parked, the vehicle independently reversed as the vehicle was not running dragging the contact about 20 feet. the contact stated no warning light was illuminated. the contact sustained road rash and a bruised thigh and abdomen. the contact had to seek medical attention. the vehicle was not taken to a local dealer or independent mechanic to have it was diagnosed. the vehicle had not been repaired. the contact was relating the issue to nhtsa campaign number: 18v471000 (power train). the manufacturer had not been informed of the failure. the failure mileage was approximately 70,000.

Tl- the contact owns a 2014 ford escape. the contact stated while the vehicle was parked, the vehicle independently reveresed as the vehicle was not running dragging the contact about 20 feet. the contact stated no warning light was illuminated. the contact sustained road rash and a bruised thigh and abdomen. the contact had to seek medical attention. the vehicle was not taken to a local dealer or independent mechanic to have it was diagnosed. the vehicle had not been repaired as of yet. the contact was relating this issue to nhtsa campaign number: 18v471000 (power train). the manufacturer had not been informed of the failure. the failure mileage was approximately 70,000. rd

The steering wheel has became very hard to use. the alert "steering fault service now" came on. is there a recall on this? the man i talk to said its probably electrical and its dangerous to drive. looking for information thank you

Due to coolant leak/burning/leaking into engine i am having to add coolant to my vehicle every other month when the vehicle alerts me that coolant level is low. i took car in back in 2018 when the recall for this issue was created. the recall did nothing to fix the actual issue of where the coolant was going and only inserted a sensor in the system to notify the driver of the issue sooner to hopefully prevent engine from catching fire due to running too hot. my vehicle has less than 55k miles and engine is not performing as it did before and i am concerned that coolant has damaged my engine. ford customer service has said that since my vehicle is 2014 model year that it is out of any warranty. this is really not acceptable as i mentioned they identified an issue with the coolant but didn't fix it and only put an early alert in. please look into and advise how i can get this corrected or replaced. when this happened in 2018 the vehicle said it was running hot and reduced power and i could only drive it for a few mins at a time to get it to a dealer to check it out. this was in july 2018 and i have been adding coolant every couple of few months since july of 2018.

Transmission problems slips gear and kicks when going from 2nd gear to 3rd from time to time i’m afraid i’m gonna have to pay for a new transmission

I tried to park my car as usually, put the shift in p, but the car continued to move. i was scared and unpleasantly surprised. i had to to drive around the parking lot in front of home depot in dickson city and finally decided to turn of the car. after that i was not able to turn on the engine. i had the car towed away to gibbons ford.

Tl* the contact owns a 2014 ford escape. the contact stated while driving 20 mph, the vehicle made a loud grinding sound. the contact pulled over and shut-off the vehicle. the contact stated that the failure recurred a second time after the vehicle was restarted. the vehicle would not restart. no warning lights were illuminated. the vehicle was towed to an independent mechanic where it was diagnosed with metal shavings inside the transmission fluid. the vehicle was not repaired. a local dealer was not contacted. the manufacturer was not made aware of the failure. the approximate failure mileage was 102,000.

For the second time in 3 months, my 2014 ford escape was stationary when the flywheel in front of the engine broke with no warning light going on (only a telltale rattling when turning on the ignition) which did extensive damage to other nearby parts, such as the front pump. i am aware that the defective flywheel is stamped instead of made of cast iron and so, the inferior material has failed in other ford escapes. furthermore delays of all the necessary replacement parts by the ford motor co. to ruge’s ford dealer, dragged on for 2 weeks from 12/28/2020 to 1/15/2021 and again from 4/5/2021 until now 4/18/2021. my 2014 ford escape sits idle at ruge’s ford for 2 weeks waiting for all the parts to arrive. this is not an isolated case. other ford escape owners in my area have experienced a similar issue with the defective flywheel. i expect you to take immediate action and issue a recall on the defective flywheel part.

I have a 2014 ford escape se with 67000 miles and when i was parked burger king parking lot with engine running a message came on that said it was overheating so i parked it and looked under hood saw it had an antifreeze reservoir that was low so i proceeded to get an appointment for cloninger ford morganton nc for the works oil change and coolant reservoir and they checked it put antifreeze in it and said any problems call them. i left and it seemed ok, until i had it runnung in the driveway and it was overheating it said again so then i called told them what happened and got appointment to come in again and i went and showed them that the reservoir was empty again so maybe i had a leak since they just filled it up a week ago at my appointment same dealer service dept. after they looked at it they said the engine needed to be replaced due to the engine coolant system causing a crack in the engine and it would be $8000. plus labor to repair and there was no recall for it and it was out of warranty and they were seeing it more and more on this car and i would be better to trade it in. it now sits in my driveway until something can get done. i truly believe consumers should be covered for this with all the complaints here and with attorneys on the internet who are exploring same problem.

2014 ford escape titanium taken in for every recall, and maintained. while driving on a 3 lane road going 40 mph the windshield wipers went on full speed (not raining) and would not/could not turn them off. after about 5 minutes they went down to slow speed. then the car lost power, no steering or brakes. no way to stop or steer the car. it slowed and finally came to a clunky stop. flames were coming out of the bottom of the car onto the road at that time. within 1-2 minutes the flames were coming from the top of the engine, up and over the hood onto the top and over the car completely.

The passenger side back door is missing the child safety lock feature.

While driving on a main city road, vehicle was suddenly in neutral. was unable to get it to stay in drive. vehicle was not drivable and had to be towed. currently transmission being rebuilt.

As recent as 3/30/21 suddenly upon starting my car up the powersterring went out, fortunately, before any major movement of car. i shifted to park and shut the engine down and restarted and finally the power sterring was working. this has happened three times now and rather episodic in nature. time to have it fixed via recall process. please advise!

There is a coolant system leak similar to that in ford recall #17s09 (nhtsa campaign #17v209), but the dealer says my car is not covered by that recall.

The car started to delay and wouldn't accelerate while i was on a three lane interstate going 70mph then shortly after that it would make a loud boom sound that would shake the vehicle everytime it was shifted into any of the gears. it won't accelerate at all now. it will move forward and bsckward automatically when put into gear but will only rev when the gas pedal is pressed

The dash warning light shows a person in a seat belt with an airbag all the time

Car stalls when driving at low speeds.