2013 INFINITI JX
2 Recalls for 2013 INFINITI JX
| Recall Date | Component | Summary |
|---|---|---|
| 2013-12-04 | SERVICE BRAKES | Nissan is recalling certain model year 2013 Pathfinder and Infiniti JX vehicles manufactured December 3, 2012, through January 29, 2013. The front brake torque member was improperly cast resulting in structural weakness. This can lead to premature failure and cracking.
Remedy:
Nissan will notify owners, and dealers will inspect the manufacturing date of the torque members and replace them, as necessary, free of charge. The recall began on May 20, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261. |
| 2013-04-12 | SERVICE BRAKES | Nissan is recalling certain model year 2013 Pathfinder and Infiniti JX vehicles manufactured December 3, 2012, through January 29, 2013. The front brake torque member was improperly cast resulting in structural weakness. This can lead to premature failure and cracking.
Remedy:
Nissan will notify owners, and dealers will inspect the manufacturing date of the torque members and replace them, as necessary, free of charge. The recall began on May 20, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261. |
0 Complaints sent to the Center for Auto Safety for 2013 INFINITI JX
| Date | Component |
|---|
18 Complaints submitted to NHTSA for 2013 INFINITI JX
| Date | Component | |||
|---|---|---|---|---|
| 2021-02-16 |
POWER TRAIN,ENGINE
ODI Number: 11396482 |
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| 2021-02-16 |
ENGINE | POWER TRAIN
ODI Number: 11396482 |
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| 2021-02-16 |
ENGINE | POWER TRAIN
ODI Number: 11396482 |
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| 2017-04-07 |
POWER TRAIN
ODI Number: 10971139 |
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| 2017-03-29 |
POWER TRAIN
ODI Number: 10969315 |
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| 2016-08-15 |
AIR BAGS
ODI Number: 10895890 |
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| 2017-03-01 |
AIR BAGS
ODI Number: 10957759 |
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| 2016-11-16 |
AIR BAGS
ODI Number: 10926497 |
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| 2019-04-23 |
STEERING
ODI Number: 11203209 |
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| 2018-03-09 |
UNKNOWN OR OTHER
ODI Number: 11078310 |
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| 2018-03-08 |
POWER TRAIN
ODI Number: 11076823 |
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| 2018-07-31 |
EXTERIOR LIGHTING:HEADLIGHTS
ODI Number: 11114805 |
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| 2014-08-03 |
AIR BAGS
ODI Number: 10618443 |
|||
| 2014-03-04 |
SERVICE BRAKES
ODI Number: 10566953 |
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| 2014-02-06 |
ENGINE AND ENGINE COOLING | VEHICLE SPEED CONTROL
ODI Number: 10563211 |
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| 2013-11-12 |
ELECTRICAL SYSTEM
ODI Number: 10551893 |
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| 2013-06-26 |
AIR BAGS
ODI Number: 10521939 |
|||
| 2013-06-07 |
AIR BAGS
ODI Number: 10515754 |
2 Investigations for 2013 INFINITI JX
| Date Opened | Date Closed | Component | |
|---|---|---|---|
| 2013-08-29 | 2014-03-31 | POWER TRAIN:AUTOMATIC TRANSMISSION | |
| 2013-08-29 | 2014-03-31 | POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES |
192 Service Alerts for 2013 INFINITI JX
| Date | Description |
|---|---|
| 2022-02-07 | 060000 ENGINE AND ENGINE COOLING
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-07 | 090000 FUEL SYSTEM, OTHER
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-09 | 110000 ELECTRICAL SYSTEM
BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-09 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-11 | 350000 EQUIPMENT
SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-22 | 110000 ELECTRICAL SYSTEM
CAN COMMUNICATION ⿿ NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-26 | 110000 ELECTRICAL SYSTEM
CAN COMMUNICATION CODES ⿿ DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-07 | 120000 EXTERIOR LIGHTING
CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-07 | 120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-07 | 120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-11 | 110000 ELECTRICAL SYSTEM
SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-11-12 | 350000 EQUIPMENT
SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-08 | 010000 STEERING
IF YOU CONFIRM While turning the steering wheel or when driving at low speed (straight or turning), a high pitch power steering noise can be heard. * Only while seated inside the vehicle And * With all of the windows up NOTE: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-26 | 120000 EXTERIOR LIGHTING
SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-01-28 | 350000 EQUIPMENT
SERVICE INFORMATION On Applied Vehicles, the torque specification for the rear final drive assembly rear mounting stud has been revised. New torque specification: 71 N-m, 7.2 kg-m, 52 ft-lbs Use the torque specification shown above Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-01-05 | 110000 ELECTRICAL SYSTEM
SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-01-15 | 110000 ELECTRICAL SYSTEM
SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Di Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-11-25 | 110000 ELECTRICAL SYSTEM
SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-11-25 | 060000 ENGINE (PWS)
SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-11-20 | 100000 POWER TRAIN
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-11-20 | 110000 ELECTRICAL SYSTEM
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-11-19 | 160000 STRUCTURE
SERVICE INFORMATION A two-piece design front engine mount is currently being used for the applied vehicles listed. A single thunk noise may be heard on the first acceleration of the day from this type of mount and is considered normal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-11-19 | 060000 ENGINE (PWS)
SERVICE INFORMATION A two-piece design front engine mount is currently being used for the applied vehicles listed. A single thunk noise may be heard on the first acceleration of the day from this type of mount and is considered normal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-08-06 | 103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-04-13 | 355100 EQUIPMENT:OTHER:LABELS
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-04-13 | 260000 FORWARD COLLISION AVOIDANCE
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-10-30 | 050000 PARKING BRAKE
IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-10-30 | 150000 SEAT BELTS
IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-10-30 | 180000 VEHICLE SPEED CONTROL
IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-09-24 | 110000 ELECTRICAL SYSTEM
IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-09-24 | 350000 EQUIPMENT
IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-09-18 | 110000 ELECTRICAL SYSTEM
IF YOU CONFIRM All of the following – The engine will not start (no crank; starter will not engage) when pushing the ignition switch, and I-Key Error message is displayed in the combination meter, and DTC B2604 (PNP/Clutch Switch) is store Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-09-15 | 200000 WHEELS
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-09-15 | 030000 BRAKES (PWS)
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-09-15 | 270000 LANE DEPARTURE
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-09-15 | 280000 BACK OVER PREVENTION
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-04-07 | 100000 POWER TRAIN
IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler. This debris can contaminate the newly serviced transmission, control valve or torque converter. In s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-04-07 | 350000 EQUIPMENT
IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler. This debris can contaminate the newly serviced transmission, control valve or torque converter. In s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-04-07 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler. This debris can contaminate the newly serviced transmission, control valve or torque converter. In s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-09-04 | 050000 PARKING BRAKE
IF YOU CONFIRM: The rubber weatherstrips on either one of the roof side molding assemblies (moldings) is coming loose from the molding itself. ACTION: Replace both left and right moldings with the ones listed in PARTS INFORMATION. – Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-08-06 | 353000 EQUIPMENT:ELECTRICAL
SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE – The original AV Control Unit must be installed i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-07-29 | 100000 POWER TRAIN
IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-07-29 | 260000 FORWARD COLLISION AVOIDANCE
IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-07-22 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-07-22 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-07-07 | 010000 STEERING
SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-07-07 | 130000 VISIBILITY
SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-07-07 | 140000 AIR BAGS
SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-07-06 | 010000 STEERING
SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-07-06 | 200000 WHEELS
SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-07-06 | 350000 EQUIPMENT
SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-07-06 | 030000 BRAKES (PWS)
SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-07-06 | 280000 BACK OVER PREVENTION
SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-06-24 | 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon loca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-06-22 | 020000 SUSPENSION
IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle when making turns on dry roads at low speeds (under 40 MPH), and it does not occur if the Electric Controlled Coupling is electrically disconnected. ACTI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-06-09 | 190000 TIRES
SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-06-09 | 350000 EQUIPMENT
SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-05-07 | 200000 WHEELS
SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-04-18 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-04-18 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-03-16 | 200000 WHEELS
SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers – Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) – Wheel protector covers help prevent cosmetic rotor corrosion. See Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-01-27 | 110000 ELECTRICAL SYSTEM
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-01-27 | 140000 AIR BAGS
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-01-13 | 060000 ENGINE (PWS)
SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now “Blank” ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-01-13 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now “Blank” ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-12-11 | 060000 ENGINE AND ENGINE COOLING
SERVICE INFORMATION Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies (RF) that are similar to other wireless devices; 315 MHz and 433 MHz. In the event another wireless device (e.g. afte Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-12-11 | 110000 ELECTRICAL SYSTEM
SERVICE INFORMATION Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies (RF) that are similar to other wireless devices; 315 MHz and 433 MHz. In the event another wireless device (e.g. afte Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-11-12 | 350000 EQUIPMENT
IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-11-12 | 350000 EQUIPMENT
IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-03-12 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
INFORMATION If this bulletin applies by checking Service COMM (PC358), and the TCM?s current part number is listed in Table A of this bulletin, then reprogram the TCM. See this bulletin for further detail. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-03-11 | 350000 EQUIPMENT
SERVICE INFORMATION NOTE – Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Pai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-01-22 | 160000 STRUCTURE
SERVICE INFORMATION The control motors for the power rear hatch (back door) are calibrated for smooth and even operation. Adjustments or position change of the back door hinges or striker require the back door to be re-calibrated. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-01-22 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
SERVICE INFORMATION The control motors for the power rear hatch (back door) are calibrated for smooth and even operation. Adjustments or position change of the back door hinges or striker require the back door to be re-calibrated. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-01-15 | 100000 POWER TRAIN
IF YOU CONFIRM: One or more of the following with the engine idling, the transmission in Drive, and the air conditioning on: – Low/rough idle – High idle – Idle fluctuation ACTION: 1. Compare the vehicle?s current ECM part num Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-01-15 | 350000 EQUIPMENT
IF YOU CONFIRM: One or more of the following with the engine idling, the transmission in Drive, and the air conditioning on: – Low/rough idle – High idle – Idle fluctuation ACTION: 1. Compare the vehicle?s current ECM part num Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-01-15 | 350000 EQUIPMENT
SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-01-16 | 140000 AIR BAGS
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-01-16 | 350000 EQUIPMENT
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-01-16 | 280000 BACK OVER PREVENTION
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-01-05 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-01-05 | 020000 SUSPENSION
SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: – SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-12-15 | 345000 COMMUNICATION: VEHICLE TO INFRASTRUCTURE
SERVICE INFORMATION If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle, refer to the applicable section of this bulletin for Intelligent Key registration instructions. – One (1) Intelli Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-08-18 | 100000 POWER TRAIN
SERVICE INFORMATION The purpose of this bulletin is to clarify language contained in the owner?s manual language for the APPLIED VEHICLES. For the APPLIED VEHICLES, the below language supersedes similar language in existing owner?s manuals Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-08-18 | 350000 EQUIPMENT
SERVICE INFORMATION The purpose of this bulletin is to clarify language contained in the owner?s manual language for the APPLIED VEHICLES. For the APPLIED VEHICLES, the below language supersedes similar language in existing owner?s manuals Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-07-31 | 110000 ELECTRICAL SYSTEM
IF YOU CONFIRM: With the ignition turned ON, the following Automatic Drive Positioner (ADP) related items operate as stated below: – The driver?s seat, outside mirrors, and steering wheel will not adjust to preset positions. – Memory Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-07-31 | 350000 EQUIPMENT
IF YOU CONFIRM: With the ignition turned ON, the following Automatic Drive Positioner (ADP) related items operate as stated below: – The driver?s seat, outside mirrors, and steering wheel will not adjust to preset positions. – Memory Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-07-31 | 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
IF YOU CONFIRM: With the ignition turned ON, the following Automatic Drive Positioner (ADP) related items operate as stated below: – The driver?s seat, outside mirrors, and steering wheel will not adjust to preset positions. – Memory Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-01-29 | 350000 EQUIPMENT
IF YOU CONFIRM: If the customer states the mileage displayed for Distance To Empty (DTE) changes abruptly or unexpectedly, up or down. – The customer may also describe the issue as DTE mileage does not match or “agree with” the fuel gau Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-01-29 | 270000 LANE DEPARTURE
IF YOU CONFIRM: If the customer states the mileage displayed for Distance To Empty (DTE) changes abruptly or unexpectedly, up or down. – The customer may also describe the issue as DTE mileage does not match or “agree with” the fuel gau Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-12-05 | 110000 ELECTRICAL SYSTEM
IF YOU CONFIRM: All functions of an Applied Vehicle’s remotes will not work after the doors have been locked and the BCM goes into “sleep mode” (about 15-20 minutes). ALL of the following MUST be verified in the given order: 1. All r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-06-24 | 110000 ELECTRICAL SYSTEM
SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: – Always diagnose the communication codes first. – When a module reports a U1000 code, it is typically operating normally; however, there is a communi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-06-24 | 350000 EQUIPMENT
SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: – Always diagnose the communication codes first. – When a module reports a U1000 code, it is typically operating normally; however, there is a communi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-04-29 | 114000 ELECTRICAL SYSTEM:WIRING
SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-04-29 | 350000 EQUIPMENT
SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-07-19 | 070000 FUEL SYSTEM, GASOLINE
IF YOU CONFIRM: CVT fluid is leaking from the transmission to radiator cooler hose: – At the connection of the hose to line fitting on the radiator. – Or the hose has become detached while the vehicle was driving. NOTE: If CVT flu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-07-19 | 100000 POWER TRAIN
IF YOU CONFIRM: CVT fluid is leaking from the transmission to radiator cooler hose: – At the connection of the hose to line fitting on the radiator. – Or the hose has become detached while the vehicle was driving. NOTE: If CVT flu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-07-19 | 350000 EQUIPMENT
IF YOU CONFIRM: CVT fluid is leaking from the transmission to radiator cooler hose: – At the connection of the hose to line fitting on the radiator. – Or the hose has become detached while the vehicle was driving. NOTE: If CVT flu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-07-17 | 160000 STRUCTURE
SERVICE INFORMATION While performing the Intelligent Key Registration procedure, additional steps may need to be performed if the following occurs: – the first registration attempt is unsuccessful, AND – during the next registration Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-07-17 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SERVICE INFORMATION While performing the Intelligent Key Registration procedure, additional steps may need to be performed if the following occurs: – the first registration attempt is unsuccessful, AND – during the next registration Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-06-07 | 110000 ELECTRICAL SYSTEM
As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. – The SRT is used to indicate whether the engine control module (ECM) has completed sel Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-05-23 | 010000 STEERING
SERVICE INFORMATION If the Power Steering Hose & Tube or the Power Steering Gear assemblies need to be replaced, please replace them with the service parts listed in the Parts Information in this bulletin. Please see this bulleitn for Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-05-23 | 070000 FUEL SYSTEM, GASOLINE
SERVICE INFORMATION If the Power Steering Hose & Tube or the Power Steering Gear assemblies need to be replaced, please replace them with the service parts listed in the Parts Information in this bulletin. Please see this bulleitn for Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-05-23 | 100000 POWER TRAIN
SERVICE INFORMATION If the Power Steering Hose & Tube or the Power Steering Gear assemblies need to be replaced, please replace them with the service parts listed in the Parts Information in this bulletin. Please see this bulleitn for Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-11-08 | 190000 TIRES
SERVICE INFORMATION The 2013 JX has a new style Tire Pressure Monitoring System (TPMS). TPMS ID registration can be performed using one of the following procedures: – Transmitter Activation tool (J-45295-A) with CONSULT-III plus (prefer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-11-08 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SERVICE INFORMATION The 2013 JX has a new style Tire Pressure Monitoring System (TPMS). TPMS ID registration can be performed using one of the following procedures: – Transmitter Activation tool (J-45295-A) with CONSULT-III plus (prefer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-08-27 | 200000 WHEELS
Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-08-27 | 350000 EQUIPMENT
Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-05-13 | 110000 ELECTRICAL SYSTEM
IF YOU CONFIRM: On an applied vehicle with a “CAN Gateway Module” that Multiple CAN system DTCs are present. * If the CAN Gateway Module is not configured properly, multiple CAN system DTCs can occur, as well as some components on the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-04-04 | 110000 ELECTRICAL SYSTEM
SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control Device (ASCD) to “not set” and/or DTC P0605 (ECM) to store. See this bulletin for further detail. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-04-03 | 150000 SEAT BELTS
SERVICE INFORMATION The “Lock / Unlock request buttons” that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the “Comfort & Conv.” settings of the Audio/Visual/Navigati Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-04-03 | 180000 VEHICLE SPEED CONTROL
SERVICE INFORMATION The “Lock / Unlock request buttons” that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the “Comfort & Conv.” settings of the Audio/Visual/Navigati Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-03-22 | 100000 POWER TRAIN
IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-03-22 | 200000 WHEELS
IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-03-22 | 350000 EQUIPMENT
IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-03-22 | 280000 BACK OVER PREVENTION
IF YOU CONFIRM: Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-03-19 | 020000 SUSPENSION
SERVICE INFORMATION This bulletin provides information to identify: – A leaking strut or a shock absorber that qualifies for replacement under warranty. – A strut or shock absorber that has slight oil seepage, a condition wh Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-08-26 | 110000 ELECTRICAL SYSTEM
SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with “Diag-On-CAN” Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-07-25 | 070000 FUEL SYSTEM, GASOLINE
SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagno Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-07-23 | 010000 STEERING
SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-07-23 | 020000 SUSPENSION
SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-07-23 | 030000 BRAKES (PWS)
SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-03-13 | 110000 ELECTRICAL SYSTEM
IF YOUR CONFIRM: During or after a “Remote Engine Start” (RES) operation: * The ignition switch will not respond to any input. And * ELEC IGN relay and IPDM IGN relay may turn ON and OFF continuously, while ACC remains OFF. * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-03-13 | 160000 STRUCTURE
IF YOUR CONFIRM: During or after a “Remote Engine Start” (RES) operation: * The ignition switch will not respond to any input. And * ELEC IGN relay and IPDM IGN relay may turn ON and OFF continuously, while ACC remains OFF. * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-07-23 | 010000 STEERING
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-07-23 | 200000 WHEELS
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-07-23 | 030000 BRAKES (PWS)
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2012-10-05 | 160000 STRUCTURE
IF YOU CONFIRM The back door (hatch) or rear spoiler rubs on the roof (driver side or center) when the hatch is opened. ACTION Adjust the rear hatch as shown in the Service Procedure of this bulletin. NOTE – Do Not loosen any of the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2012-10-05 | 180000 VEHICLE SPEED CONTROL
IF YOU CONFIRM The back door (hatch) or rear spoiler rubs on the roof (driver side or center) when the hatch is opened. ACTION Adjust the rear hatch as shown in the Service Procedure of this bulletin. NOTE – Do Not loosen any of the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2012-10-03 | 110000 ELECTRICAL SYSTEM
IF YOU CONFIRM: The dome lights illuminate steadily and/or flicker intermittently on a vehicle that has Illuminated Kick Plates any time after all doors have been closed and continue to operate after the Room Lamp Timer has timed out. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2012-10-03 | 140000 AIR BAGS
IF YOU CONFIRM: The dome lights illuminate steadily and/or flicker intermittently on a vehicle that has Illuminated Kick Plates any time after all doors have been closed and continue to operate after the Room Lamp Timer has timed out. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2012-10-03 | 350000 EQUIPMENT
IF YOU CONFIRM: The dome lights illuminate steadily and/or flicker intermittently on a vehicle that has Illuminated Kick Plates any time after all doors have been closed and continue to operate after the Room Lamp Timer has timed out. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-03-14 | 110000 ELECTRICAL SYSTEM
SERVICE INFORMATION The rear seat headphones have a “LEFT” channel and a “RIGHT” channel. The channel switch is on the headphone ear pad case. If a person is sitting on the left side (driver side) of the vehicle and their headphones are s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-03-14 | 350000 EQUIPMENT
SERVICE INFORMATION The rear seat headphones have a “LEFT” channel and a “RIGHT” channel. The channel switch is on the headphone ear pad case. If a person is sitting on the left side (driver side) of the vehicle and their headphones are s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-02-15 | 160000 STRUCTURE
SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer con Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2012-12-14 | 020000 SUSPENSION
SERVICE INFORMATION The 2013 JX35 is equipped with a new type Intelligent Cruise Control (ICC) system. This new system uses a Millimeter Wave Sensor which requires essential tool 1-20-2721-1-IF (ICC Alignment Kit) to perform its alignme Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2012-12-14 | 280000 BACK OVER PREVENTION
SERVICE INFORMATION The 2013 JX35 is equipped with a new type Intelligent Cruise Control (ICC) system. This new system uses a Millimeter Wave Sensor which requires essential tool 1-20-2721-1-IF (ICC Alignment Kit) to perform its alignme Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2012-11-19 | 110000 ELECTRICAL SYSTEM
SERVICE INFORMATION After any diagnostic or reprogramming activity using the CONSULT-III plus (C-III plus) Vehicle Interface (VI), the vehicle ignition must be cycled OFF > ON 5 seconds > OFF. See this bulletin for further detail. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-01-22 | 120000 EXTERIOR LIGHTING
Infiniti is conducting a Voluntary Service Campaign to reprogram Distance-To-Empty (DTE) display and the combination meter illumination function. On the affected vehicles, the DTE, which is supplemental to the fuel gauge, may not be accurat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-01-16 | 353000 EQUIPMENT:ELECTRICAL
IF YOU CONFIRM A squeak or rattle in one or more of the following areas: * Center Speaker * Center Vent area * Center Air Vent Lid * Meter area * Defrost (mounting) Nozzle * HVAC control panel ACTION Use the Squeak and Ratt Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-01-07 | 020000 SUSPENSION
IF YOU CONFIRM A clunking/creaking/knocking noise coming from the front suspension coil spring and strut upper bearing area when driving over bumps at a low speed (5-15 mph). ACTION Refer to the Diagnostic Flow Chart on page 2 to deter Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-01-07 | 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
IF YOU CONFIRM A clunking/creaking/knocking noise coming from the front suspension coil spring and strut upper bearing area when driving over bumps at a low speed (5-15 mph). ACTION Refer to the Diagnostic Flow Chart on page 2 to deter Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-01-07 | 100000 POWER TRAIN
IF YOU CONFIRM A clunking/creaking/knocking noise coming from the front suspension coil spring and strut upper bearing area when driving over bumps at a low speed (5-15 mph). ACTION Refer to the Diagnostic Flow Chart on page 2 to deter Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-01-07 | 110000 ELECTRICAL SYSTEM
IF YOU CONFIRM A clunking/creaking/knocking noise coming from the front suspension coil spring and strut upper bearing area when driving over bumps at a low speed (5-15 mph). ACTION Refer to the Diagnostic Flow Chart on page 2 to deter Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-01-07 | 280000 BACK OVER PREVENTION
IF YOU CONFIRM A clunking/creaking/knocking noise coming from the front suspension coil spring and strut upper bearing area when driving over bumps at a low speed (5-15 mph). ACTION Refer to the Diagnostic Flow Chart on page 2 to deter Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2012-12-21 | 200000 WHEELS
SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed: – Make sure to use the correct size wheel centering collet (do not use a cone). – Make sure to use a flange plate and stud set to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2012-10-25 | 110000 ELECTRICAL SYSTEM
On certain 2013 JX35 vehicles, an Engine Control Module (ECM) improper calibration may cause damage to the Air Fuel (A/F) sensors. To remedy this potential condition, Infiniti is conducting this Voluntary Service Campaign to reprogram the E Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-12 | 110000 ELECTRICAL SYSTEM
BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-24 | 110000 ELECTRICAL SYSTEM
INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-10 | 110000 ELECTRICAL SYSTEM
NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-10 | 110000 ELECTRICAL SYSTEM
2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-10 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-19 | 100000 POWER TRAIN
INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin is no longer active. Please discard previous versions of ITB15-010. Refer to the ESM for the fluid cooler cleaning procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-04 | 160000 STRUCTURE
POWER BACK DOOR CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-28 | 350000 EQUIPMENT
INFINITI; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active. Please discard previous versions of ITB16-009. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-14 | 110000 ELECTRICAL SYSTEM
2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: – Heating and cooling features do not operate And – The harness connector or control unit of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-14 | 220000 SEATS
2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: – Heating and cooling features do not operate And – The harness connector or control unit of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-14 | 350000 EQUIPMENT
2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: – Heating and cooling features do not operate And – The harness connector or control unit of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-02 | 350000 EQUIPMENT
EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. – Always refer to the Appearance and care section of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-12 | 100000 POWER TRAIN
TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-02 | 140000 AIR BAGS
Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-09 | 350000 EQUIPMENT
Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-24 | 160000 STRUCTURE
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-24 | 350000 EQUIPMENT
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-08-17 | 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: – Clarification that the refueling concern is extremely h Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-12-10 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-19 | 121000 EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-07 | 350000 EQUIPMENT
DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-28 | 350000 EQUIPMENT
DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-08-15 | 070000 FUEL SYSTEM, GASOLINE
ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-03 | 350000 EQUIPMENT
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-07 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-23 | 200000 WHEELS
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-23 | 250000 ELECTRONIC STABILITY CONTROL
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-23 | 355100 EQUIPMENT:OTHER:LABELS
REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-29 | 132000 VISIBILITY:GLASS, SIDE/REAR
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-29 | 131000 VISIBILITY:WINDSHIELD
WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-28 | 030000 BRAKES (PWS)
BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-25 | 200000 WHEELS
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-25 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-02-13 | 110000 ELECTRICAL SYSTEM
BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL SERVICE INFORMATION The Enhanced Multi-Media Interface Tester (EMMIT) J-51922 is a new special tool that tests the functionality of the following features: Bluetooth o Pairing/Connectin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-02-13 | 350000 EQUIPMENT
BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL SERVICE INFORMATION The Enhanced Multi-Media Interface Tester (EMMIT) J-51922 is a new special tool that tests the functionality of the following features: Bluetooth o Pairing/Connectin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-06 | 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
2013 JX35 AND 2014 – 2017 QX60; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-06 | 062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
2013 JX35 AND 2014 – 2017 QX60; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-07-19 | 060000 ENGINE (PWS)
INFINITI: CVT FLUID MAY BE LEAKING FROM THE TRANSMISSION TO THE RADIATOR COOLER HOSE. THE MAY HAVE BECOME DETACHED FROM THE VEHICLE. *JS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-11-15 | 071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-09-10 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
INFINITI: SOME VEHICLES, DURING LIGHT ACCELERATION, MAY EXPERIENCE A JUDDER. NO STORED DTCS. *JS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-04-07 | 060000 ENGINE (PWS)
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-08-29 | 353000 EQUIPMENT:ELECTRICAL
INFINITI: INFORMATION REGARDING TWO STAIN GAUGE OCCUPANT CLASSIFICATION SYSTEM (OCS) SENSORS AND OPERATION EXPLANATION OF DIFFERENT RESPONSE TO OCCUPANT SEATING POSTURE. MODEL 2013-2014 JX, QX60, QX50. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-09-26 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-08-27 | 200000 WHEELS
INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-05-23 | 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
INFINITI: INFORMATION REGARDING A SERVICE KIT FOR THE REPLACEMENT OF HIGH PRESSURE HOSE AND THE STEERING GEAR ON CERTAIN VEHICLES. MODEL 2013 JX. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-05-23 | 015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
INFINITI: INFORMATION REGARDING A SERVICE KIT FOR THE REPLACEMENT OF HIGH PRESSURE HOSE AND THE STEERING GEAR ON CERTAIN VEHICLES. MODEL 2013 JX. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
2013 INFINITI JX
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