2013 FORD EDGE

Surges unevenly when driving and the car jerks slightly. Had 2 different mechanics say it needs fuel cleaned and spark plugs. I had both procedures done on my car. I have used high grade fuel in my car the last several tanks. Still drives with the jerking. Drives a bit smoother at a highway speed but jerks worse at slower speeds. I am a senior and don’t drive my car very much, especially in the past year. When I drive it isn’t for a great distance and generally don’t drive very fast.

My 2013 Ford Edge while driving at speeds of 70 MPH on the freeway in traffic the engine stalls leaving me with no power to control my speed. As my car quickly reduces speed on a MAJOR highway I attempted to get over to the shoulder out of harms way. I see that there were recalls regarding trouble codes P2111 and P2112 in other Ford models, but have not seen any information regarding the Edge model.

The door ajar light is coming on, even when the door is completely closed. When the car is parked the dome lights will not go out.

Door ajar light won\'t go off when the passenger door is closed tightly. At times the automatic door lights will not stay locked which invites potential problems. At times the dome lights won\'t turn off for awhile which can cause problems particularly in night driving. Then there is the fear of the unknown; are the locked, is the door shut, is it locked, etc.

This is a safety issue and by the amount of duplicate complaints online it should be a recall item; it\'s riduculous that it isn\'t as of yet.

Door ajar light stays on all the time.

Rear left door ajar indicator is on but door is not ajar, have not had it fixed yet.

Door latch sensor faulty, indicating door is open when actually it\'s closed. Causes lights to stay on and battery to drain. Causes doors not to lock when exiting the car. Causes interior lights to stay on or come on while driving, especially dangerous at night. This is a well documented issue by thousands of Ford owners in North America and should be recalled due to the safety risks involved. Oddly this was a recall for early makes and models but that seems to have ended and current models are no longer recalled. Why? Ford never resolved the failure.

Door ajar sensor went out and not the door ajar warning is always on. The interior lights stay on which drains the battery that has been replaced twice and the doors dont look when driving. Also when the doors are locked when car is parked the alarm goes off now killing the battery.

When driver door is closed, the alarm for the door not being closed stays on. Sometimes the door is closed but the alarm stays on so the interior lights stay on. Also , the alarm continues to come on while driving so I must pull over and try to slam the door again.

Front right side door ajar warning light stays on when door is closed.

Driver side door ajar light won\'t go off

\\\"Rear Left Door Ajar\\\".
Interior dome lights stay on for a significantly varying amount of time when driving and when it\\\'s dark at night this is very distracting and dangerous.

The interior dome lights stay on for a significantly varying amount of time after the car is turned off and key is removed.
This is draining the battery and going to lead to premature battery failure.

Sometimes the car doors won\\\'t lock while driving.
Sometimes car doors won\\\'t lock after exiting car in non-secure areas such as parking lots, etc.

Door ajar light stays on and doors sometimes don\\\\\\\'t lock

Door AJar issue common problem the door shuts fine and is closed properly but you get door ajar warnings and shift to park voice command. When driving unable to lock door. When not in orpertion the car doors will not lock and interior lights stay on draining battery

Driver\'s side rear door is continuously indicated as being open/ajar.
Convenience lights stay on and doors do not automatically lock while moving.
Problem started out as being intermittent, but is continuous now.
This started almost two years ago.

Door ajar switch failed. Interior lights would not shut off doors would not lock. This is clearly a safet issue that has been well documented.

Door ajar indicator on the dash continuously stays illuminated even after the door is shut. Interior lights will not go off after car is parked and shut off. This has caused the battery to drain on several occasions.

Door ajar light keeps coming on.

door latch alarm keeps going off, door not locking when moving

Driver side door ajar light comes on when the door is closed. At first, after slamming the door several times the light would go off. The door ajar light will not go off now even though the door is closed.

Door aja light came on. Gotta slam the door multiple time to hopefully get light off. Otherwise locks wont close on doors while i drive causing safety concern. Dome light stays on too

door ajar warning comes on after you been driving for a while or when you first start out. you have to slam door several times to get it to stop. it is a safety concern when you are driving on the highway or interstate and the door ajar light comes on. also the interior light may come on depending on the setting and can be a problem at night. I have read this in not uncommon by many ford owners.. ford need to design and better system.

Driver door is shut however it states driver door ajar. It constantly is beeping while I am driving and the dome lights stay on. Safety issue when I am driving at night as I cannot see with the lights on. A 2013 vehicle should NOT need the door mechanism replaced this soon. What needs to be done to get a recall? I\'ve looked this issue up and it\'s happening to thousands of people.

Door Ajar warning not working properly. This causes the interior lights to randomly come on while driving or stay on after the door is closed. I have had to replace one battery so far. Dealer wants to charge $500 to fix the door that should be covered by Ford since it is a known issue.

We bought the car used. The door ajar light didn\'t come on immediately. When it started to come on more frequently (within a month of having it), I took it to Covington Ford. They looked at it, plugged it up to a machine, and couldn\'t duplicate the problem. My car was still under warranty, but in the fine print, it says, door latches not covered. Covington Ford quotes me $750 to fix the problem. Needless to say, we didn\'t get the problem fixed. It has been 2 1/2 years and the problem happens every time we drive the car. And now it\'s not just happening on the driver\'s side, but the passenger\'s side too. We have replaced the battery twice because on occasions we can\'t get the lights to go off, or the just come on sitting in the driveway, it drains the battery.

I hit just a little over 60 K miles on my 2013 Ford Edge and I was also due for an oil change. I took my car to the Ford dealership and when it was getting serviced, they offered me maintenance on my car as it was due. I declined. When I got in my car the door ajar light started to sound so I opened and shut my door but the problem would not correct. I went about my daily routines and it has not stopped and its very annoying and the interior lights wont shut off causing the panels to become very hot. Now the inside panel/screen has frozen up and I keep having to reset it. I am waiting on this issue to drain my battery. I called Ford service department and they only want me to bring it in (so they can charge me the $500+ to fix it). This is a ripoff!!!
My door wont lock either. I live alone in a rather large city and there are beggars on just about every corner. This morning, one came up to my car and tapped on my window wanting money. My doors would not lock and I was scared to death. Anyone can open my door at a stop light or wherever I am and I am not secure. Ford knows this is happening and will do nothing about it. Its a scam to get money from everyone having this issue and I am now concerned for my safety.

Door ajar warning comes on even when door is securely closed. No matter how many times the door is closed or how hard it is slammed over and over the signal will not go off, the dome light will not go off and the door locks will not engage when the car is in motion. The constant dinging is driving me nuts! It will not stop no matter what I do.

Door ajar sensor constantly chiming. Doors won\'t lock. Lights stay on after parked. Ford charged 110 dollars for a diagnostic when they knew exacty what the problem was – unethical. Now want $560 to fis.

Door Ajar light stays on sensor is broken. Dangerous because will pop on while you are driving and the interior lights pop on and makes it hard to drive at night and then you have to shut door multiple times to get the sensor to read door closed. Will stay on when car is off and interior lights stay on and drain battery

door ajar light stays on when closing door. Taken to the dealer less than a month from purchase only to be fixed by cleaning the door latch. year and a half later problem returned and was told that it would cost for $350.00 to replace door latch as it was no longer under warranty and had too many miles. Waiting to see if there will be a recall, however also worried about having to replace battery as interior lights stay on for a length of time after shutting car off and also safety of car when attempting to lock it.

Door ajar warning – could not close door and get warning to turn off. Since vehicle thought the door was ajar, the lights would not go off and the battery would run down. As a woman, this made the car pretty useless for anything but quick errors, since I was afraid to leave it for any length of time and end up with a dead battery somewhere at night. There have been recalls for most other Ford models for this timeframe, so why not the Edge?

Driver side door says its ajar when the door is closed, doors won\'t lock when driving. I\'m not sure if the door is latched or not. Sometimes the door closes normally and once I\'m in drive the interior lights come on and the door ajar light comes on when I\'m on the road. I\'ve done some research and apparently it seems this problem is fairly common, but, the Edge is one of the few Fords that wasn\'t on the recall list.

DOOR AJAR LIGHT STAYS ON WHEN DOOR IS FULLY CLOSED, DINGING SOUND AND WARNS TO PLACE CAR IN PARK. THIS IS A KNOWN ISSUE BY FORD THEY EVEN HAVE A TECHNICAL BULLETIN ON THE ISSUE. HOWEVER THE DEALER SUGGEST NOT FOLLOWING THE TECHNICAL BULLETIN SINCE THE CLEANING IT STATES TO DO IS NOT A LONG TERM SOLUTION. THE DEALER STATE THE DOOR LATCH NEEDS TO BE REPLACED, CLEANING JUST WORKS FOR A LIMITED TIME.

MANY DISCUSSION ON LINE EXIST ABOUT THE SAME CONDITION. THESE ARE NOT OLD VEHICLES. THIS IS A SAFETY ISSUE DUE TO A DESIGN ISSUES AND SHOULD BE RECALLED. 1. INTERIOR LIGHTS CAN COME ON DUE TO THIS ISSUE AT ANY TIME CAUSING A BLINDING ISSUE WHILE DRIVING AT NIGHT. 2. UNABLE TO LOCK DOORS WHILE IN VEHICLE. 3. UNABLE TO KNOW IF THE DOOR IS REALLY CLOSED PROPERLY. 4. THREE WARNINGS CONTINUE TO POP UP CONTINUALLY WHILE DRIVING THAT ENGINE IS ON, SHIFT TO PARK AND DOOR AJAR.

PLEASE REQUEST THAT FORD DOES THE RIGHT THING FOR SAFETY AND RECALLS THIS DEFECTIVE PART.

\"door ajar\" light first came on early 2015 and had repaired while under warranty. now out of warranty, light comes back on and is now out of warranty. started again in Aug., 2016. sometimes dome lights fail to turn off as well.

Car went into limp mode. Would not accelerate. Had to have it towed to a dealer. Dealer advised it was a faulty throttle body (known issue) and would be covered under out extended warranty.

2013 ford edge Vehicle looses power and pressing the gas does nothing. The car basically shuts down while driving.. the only thing you can do is coast and pray that you make it to the shoulder of the freeway safely. The throttle body has been fixed less than 8 months ago and still issue has started again. I\\\'ve searched online and founds pages and pages and pages of the same complaints… there was also a recall of other ford vehicles with that same issue… when I initially took my car to the dealership (Joe Myers ford on nwo freeway) my service rep advised that it\\\'s a known issue even in the 2016 models. He drove one the same day with that issue.. but of course I paid $900 to have this issue resolved.. this issue needs to be resolved before someone DIES.

Vehicle loses power while driving. Not able to accelerate. Driver Door ajar light stays on. Vehicle has stalled on me 8 times in the last week. It\'s very unsafe to drive. Door ajar notification stays on. Vehicle won\'t lock while driving.

WHILE TRAVELING AT HIGHWAY SPEEDS VEHICLE SUDDENLY LOSS POWER TO TRANSMISSION AND ENGINE AND ENDED UP GOING 1 MPH. COULD NOT ACCELERATE AND BARELY MISSED BEING STRUCK BY OTHER VEHICLES. \"WRENCH\" WARNING INDICATOR CAME ON AND I PULLED MY AUTO OVER TO SIDE OF ROADWAY. TURNED THE IGNITION OFF, WAITED 1 MINUTE AND RESTARTED AND THE AUTO WAS NORMAL AGAIN. DAY LATER PULLING OUT INTO TRAFFIC SAME EPISODE AGAIN JUST BARLEY AVOIDING A COLLISION AGAIN. DEALERSHIP ADVISES FAULTY ELECTRIC THROTTLE BODY. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE RESOLVED IMMEDIATELY BEFORE THIS RESULTS IN A FATALITY. I HAD TWO SEPARATE INCIDENTS THAT COULD HAVE RESULTED IN A FATALITY. WHEN THE VEHICLE GOES LIMP YOU ARE POWERLESS TO DO ANYTHING IF YOUR LUCKY TO GET TO THE SIDE OF THE ROAD WITHOUT GETTING HIT FROM THE REAR OR T-BONED.

My car has just shut off 2 times now while driving. Apparently it goes in to \"limp home mode\" and ford says it\'s not a recall

The drivers side door open light stays on at all times, when we park the vehicle , the safety lights stay on for a long time, I called my mechanic and he looked it up and told me, “A lot of people have had this problem and the part (door latch) is on back order for at least 2 weeks or more”. The ford garage tells me the part costs about $150.00, plus about $200.00 for labor. I called Ford Motor Co, and talked to a customer service, and she admitted they have this problem, but no recalls and they will not pay for it.

I have a 2013 Ford Edge. Purchased August 2013. Have less than 10K miles on the car. Last night we had the car parked outside for 90 minutes. When we came back to the car, the back window was shattered. There is no evidence of foul play. The rear window shattered outward, not inward which is what I would expect if it was hit by a flying object or a bat. Note when we left the car, the outside temp was 77 and when we got back to the car, the outside temp was 70. I took the car to the dealership today. They took pictures of the window and sent them to Ford. Waiting on Ford’s response. Hoping this will be covered under the warranty

Purchased 2013 Ford Edge Sport on July 14th. Ive had possession of the car for three weeks as of this complaint. The car required service every single week since Ive had the car. The last incident was on August 8th. I started the car, and multiple warning lights appeared on the dashboard. As the lights appeared, the car violently shuddered, and the brake pedal was stiff and difficult to press down. The steering column also shuddered violently, and the wheel was difficult to maneuver. This occurred at a supermarket parking lot less than three blocks away from my home. I called my husband, who remained on the phone line via speakerphone as I slowly coasted the car home. I drove the car, coasting the way back home with the hazard lights on, so as not to have to use the brake pedal. The car was towed to the dealership, where they replaced major sections of the steering column. I am not sure what the cost of repair was, as the dealer handled that. The service manager informed us of the extent of this repair, saying that hes never seen such damage in a brand new car. I am concerned that this may not be a unique situation.

Brake booster needs to be replaced because it has failed, making the car unable to stop. this has caused the car to shut off if the brake pedal is pressed to long, like stopping at a stop light. the vehicle is in a ford authorized service shop and has been confirmed as brake booster failure. the issue started with stalling, car throwing codes such as no oil, hissing in the brake lines, spongy brake pedal, leading to zero ability to stop. issues started slowly around october and by january, the car is completely unable to stop.

Interior lights stay on much too long after turning vehicle off, even several hours. dash and bell indicators indicates doors are open when they are not. door locks operate open while driving.

Brake boost issue with my 2013 ford edge sport. when attempting to brake, there is very little stopping resistance. even at slow speeds, it takes a dangerous amount of time and distance to bring the vehicle to a stop. while braking, a hissing noise can be heard from the brake pedal area, and the brake pedal presses easily to the floor with minimal resistance. upon researching the issue, i discovered that this is a very common problem with this vehicle. a certified mechanic diagnosed the issue and stated that this is a known problem and may be covered under ford's customer satisfaction program 13n02. while this is a known and common issue that is covered under warranty when the vehicle is under 10 years from warranty purchase date or under 150,000 miles, the ford dealership is fighting me on this and is refusing to assist in correcting this safety issue. if a vehicle has already exceeded the time or mileage limit and is part of the incremental launch population, this coverage will last through november 30, 2025. coverage is automatically transferred to subsequent owners. brakes began failing around july/august of 2024. due to financial hardship, i cannot afford this repair on my own. driving this vehicle in this condition is extremely dangerous for myself and other drivers on the road. i've had to veer off of the road or into other lanes in order to avoid a collision with vehicles in front of me because it takes an extremely unreasonable distance to stop the vehicle with a bad brake booster many times already; it's only a matter of time before i encounter an unavoidable collision due to bad brakes. please advise on who i can talk to about getting this issue fixed under warranty, or at no/reduced cost.

My brake pedal was not functioning correct. it was at times very soft, hitting the floor, and at other times difficult to push. a local shop replaced booster and master cylinder in an attempt to fix. now brakes are locking up at random. happened while going 70 mph with family in car and wheel was shaking and very unsafe. my year model (2013) is not included in the extended warranty for the brake booster (13n02) anymore since it was made in march of 2013. any edges made in april of 2013, just one month later, are covered until 2025 by the customer satisfaction program extended warranty.

The contact owns a 2013 ford edge. the contact stated that upon attempting to reverse out of the driveway, the rear-view camera image displayed on the center console was upside down. there was no warning light illuminated. the local dealer was contacted; however, the vehicle was not diagnosed. the contact was informed that the vin was not under recall. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 140,000.

Had to have transmission replaced at 48,000 miles. i was driving down the road and all of a sudden it just shut off while driving. i was on a city street driving about 40 mph. i had to call the local police department to have them come park behind the car because multiple people almost hit me while stranded in the middle of the road. oil pressure light came on for a single split second then went off. right after the transmission gave out and engine shut off as a way to protect the motor. i was almost hit by several people. i started the car again and it idled fine. as soon as i shifted into drive it shut off again. this could have gotten me and my gf seriously injured. rear cross traffic warning signals go off when nothing is around. it happens all the time and is super annoying.

The collision avoidance and cruise control system has become intermittent, undependable and dangerous while driving. there is no way to tell when it is woking or not and to depend on it is asking for disaster. the dealer doesn't seem to have a clue as to what to do about it.

Light keeps coming on while driving, saying left passenger door is not closed. shortly after that started the wipers started coming on by themselves once the car is started. we do not have automatic wipers. while looking online to try to figure out why this was happening, discovered many other people had the same problem on this year, make & model. there should be a recall on this since there are so many!

1/19/2021 had accident on i85 highway charlotte nc. when i brake at 50 miles for trying avoid accident car didn't stop as soon as. but i hit my head first before the airbag deployed.. my forehead is black and blue still after a week of the accident

The abs went out. brakes went all the way to the floor. on a separate occasion, a brake line gave out and was leaking' that needed to be fully replaced' power brake booster and master cylinder needed to be replaced' this all happened within 4-5 months. the wrench idiot light came on and there was lose of power. it has come on multiple times but then goes away and then the car is fine.

I have a hissing noise when pressing the brake and a softer feeling when pushing the brake. this happens when i come to a complete stop or when i'm idling. my vehicle was built in the plant that had a customer satisfaction program offer an extended warranty to fix this issue, but my date is 6 months off of their window and they won't cover it.

2013 ford edge with push button start models exhibits a shift to park message, displayed while the shifter is in park position and vehicle is stationary and parked. there has been a technical service bulletin issued on this 14 december 2017, but repair of shifter kit -park detect switch, 2011-2014 edge is not covered as a recall issue even though it is a well known problem.

Even though the door is closed, the door open signal is on and will stay on and i cannot lock the car. it was happening periodically, now it is consistent. after reviewing the nhtsa website, i noticed that 19n09 was issued and i never received the notice to bring the car in.

I have experienced several occasions where i have either had to 1) press the brakes very hard to the floor to stop, sometimes still rolling or 2) occasionally felt very stiff brakes that will not stop the car when pressing on the brake. the car would continue to roll. i had to pull to the side so i would not impact the car in front of me. this has happened several times on highway 23. there was a recall for a brake booster issue, but ford claims my car was made the month after the recall ended. this issue has been happening for years, and getting worse recently. we had to schedule the repair because the car was unsafe to drive. the brakes were in good condition otherwise - no other issues.

Backup camera started having issues (screen image upside down, screen flashing) 3 years ago. dealer stated this is common complaint and since the car was not under warranty the estimated repair could be upwards to $2,000. i asked if the issue was common and pointed out there was a recall on new ford cars and trucks due to backup camera issues, and why this issue shouldn't be covered as it is has the same problem that the recall on newer vehicle has? there was no response other than asking if i wanted the camera fixed, or not.

Entire panel system shuts down when driving at various times. non-functioning lights, speedometer, and warning systems. entire panel across ford edge goes black. driving at night and the entire cabin and headlamps shut off immediately. no hazard lights. ford stated my vehicle is not recalled due to being manufactured at another plant from other recalls of the same year, model and make. vehicle has less than 28,000 as of this date. available for inspection immediately.

The purpose of this letter is to request a recall on 2013 ford edge. the customer satisfaction program 13n02 released in january of 2014 identifies that “it is possible for the brake booster on your vehicle to develop a small tear in the diaphragm.” this is what has occurred in my vehicle under 100,000 miles. the recall/program covers vehicles made prior to march 28, 2013 and my vehicle was made in approximately june. as a result my request for relief has to this point been denied. i am very disappointed as it is an identical issue to the recall but because my car is approximately 90 days younger than others identified, i am out $940.30 dollars for the repair. the repair is completed now. the vehicle was not stopping responsively and put myself and others at risk. my auto mechanic confirmed the issue and identified it as the same described in the recall noted above. there were no warning lamps or other symptoms to make us aware of the issue. ford denies to cover my repair as it is a vehicle made shortly after the bulletin identifies.

This is a vigilant preventative report. there aren't any warning lamps, failures or messages yet and i sure am glad. but the symptoms were noticed on may 21, 2021 after i returned home from getting my emissions done. i noticed both front tires were streaming wet with liquid and at first i thought i had run over something. then today may 30, i needed to run to the grocery store but before i left i had my son look underneath the hood because i thought maybe a fluid or freon may have caused the scene but soon found out that there is no way for any fluids to penetrate to the tires because there is a solid panel separating the mechanisms underneath the hood from the wheels and tire. that made me take a closer look at the inside of the wheel covers/caps and low and behold you can see because of the dark color of the fluid in the wells of the wheels; brake fluid has been spewing now, both times as far as i can tell. i don't know how long it takes for the fluid reservoir to become empty, but i sure wouldn't want to be driving my vehicle when that happens. so this is in my opinion a "life or death" safety hazard and would really be appreciative for an immediate response! i need your suggestion as soon as you're able to, what should be my next step. i am a senior citizen and i purchased this 2013 vehicle as my future retirement vehicle in 2014 and retired in 2017. i believed it would be a nice, sturdy well-built and reliable vehicle for years to come. i've owned many a vehicle and have never had any major brake issues during all those years, just regular maintenance on brakes and other expected low maintenance. never anything of this magnitude to put my life in danger. wow! an 8 year old vehicle with just under 73,000 miles on the odometer driven less that 50 miles per month, i wouldn't have ever thought this could happen. hopefully, there is a safety recall for this model as well. still researching....

This is not an unknown problem to nhtsa or ford for covered vehicles. brake booster failed, causing serious problems with the ability to stop the vehicle. for other 2013 ford edge and mercury mkx vehicles, this repair is covered (nhtsa 10054925), while some of these vehicles are not covered for some reason, including this vin. the brake booster failure on this vehicle presents no less of a safety issue than that of the covered vehicles, which received a ford 10 year extended warranty on the brake booster. no warning lamps, messages, or other symptoms.

Brakes hiss are spongy and then get solid and hard to stop vehicle. vehicle was made in oakville plant where 2013 ford edge’s have been identified to have known issues with brake booster (ford program 13n02) although they say my ford does not qualify even with only 60k miles.

Hissing sound when the brake pedal was depressed and then the stiffness in the pedal itself. there was little to extremely little braking power and was very difficult to slow and stop the vehicle. took the car to a local repair shop and determined that it was a faulty brake booster. they felt that it should be taken to the dealer, which i did. i did find out that this is a very common problem with the same make and model fords. a customer satisfaction program 13n02 was launched but not for my vin. this is a very dangerous situation feel that more investigation should be done on this particular product.

The contact owns a 2013 ford edge. the contact stated that while having routine maintenance, she was informed there was an abnormal power train noise detected. the contact stated that while driving at unknown speeds the vehicle was shaking. the check engine warning indicator light illuminated the vehicle was towed to the local dealer who diagnosed the power transfer unit and the transfer case needed to be replaced. the vehicle was repaired. the manufacturer was notified. the failure mileage was 94,000.

The force necessary to depress the brake pedal has increased and at times the car still rolls while the brake pedal is depressed.

It is believed by driver that booster hose has failed. this became apparent when driving through new orleans on i-10 westbound. when i came off interstate exit to a street near where i was going, i had to almost stand on brake pedal to stop and keep from rearending car in front of me. i checked my brake fluid and it was full with no leaks. there are no leaks on inside under brake pedal. this vehicle is a 2013 ford edge sel awd assembled ay oakville, ontario, canada. there was no dash lights that came on to indicate that there is a malfunction. my vehicle may also have an electrical light problem to which i am not aware of.

While driving and applying brakes, it began to make a hissing noise then brake pedal began to go hard and vehicle turned off

The contact owns a 2013 ford edge. the contact stated while driving at various speeds, the vehicle stalled. the contact stated that there was no warning light illuminated. the vehicle was not taken to be diagnosed nor repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 107,000

Power brakes will randomly fail, without any warning. safety of driver and passengers, as well as other motorists are in danger with this problem. master cylinder and brake booster are operating correctly. abs pump motor is the problem. a valve is sticking inside it, causing brake fluid to bypass the brake calipers line and just go open loop in the abs circuit. google and youtube is full of the exact same problem. factory part(s) did not even last 10years or 150,000 miles. completely unacceptable for the most important system on a vehicle. no lights are on, basic scan tool finds no codes. advanced scan tool finds a abs soft code:coo20:13-28. ford wants over $3000 to fix with the exact same part that will fail again without notice. i am a small mechanic, and cannot do this repair because you have to have ford's special software.

I only had my vehicle for four month and since i had it the car have not work properly as i'm driving up or down the road the car begin to lose power with a wrench light appears and somtimes the check engine light comes on which happened a dozen of times since i have had the car almost every time, iam in a very dangerous position to pull over on side of road which almost led to multiple accident with other cars going in the same direction as my car i have reach out the dealership and they can't tell me anything on whats wrong with my vehicle i'm so scare to drive it with my three kids in it with me cause this have happened way too many times already please help so this problem before someone get hurt or its to late..

When depressing the brakes, heard a hissing sound and had a spongy break feeling. could not stop as desired at a low speed and traveled into the busy intersection. took car to ford dealer and they diagnosed it as a brake booster failure. was notified that ford was fixing this for some vins under 150k mileage, which my vehicle is. was told that this agency was the deciding factor if my vin was covered under this repair from ford. right time, right place, we could have been crushed. the dealership confirmed the issue with the ford edge, and the fact that there was a customer satisfaction sent to some vin's for the 2013 ford edge. there were no warnings at all of this failure. none. one time was enough to go have it checked out before someone was injured or killed.

The contact owns a 2013 ford edge. the contact stated that when the brake pedal was engaged the vehicle did not come to a complete stop. the contact stated that the brake had to be engaged with force to bring the vehicle to a complete stop. the contact was able to avoid crashing into a vehicle. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the brake booster needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and informed of the failure. the contact was notified of a brake booster replacement warranty on the vehicle. the failure mileage was 38,000.

My wife an i have 3 kids. an the rear driverside door latch reads 90% of the time that the door is open but it's not. at night we have to open an shut the door atleast 30 times to get the lights to go off in the ford edge. recently on a new issue we lost our brakes. had to pay to replace the brake booster and master cylinder. as the mechanic got it together he went to bleed the brakes an only front driver an rear passenger bleed. the other 2 wouldn't bleed at all. which made me get a tow truck an had to take it to corwen ford in springfield, mo today.

Brakes failed due the power brake booster, was replace at the shop. the shop that the vehicle was towed to confirmed that the brake booster along with the check valve and line failed and needed to be replaced. there were no warning lamps or messages to indicate failure other than the brake petal feeling soft and a squealing noise.

On wednesday july 28, 2021- while driving my vehicle, without any warning lights or any other symptoms i noticed a loss of braking power and the pedal went all the way down to the floor luckily i was on a backroad with no other cars in front or behind me. i immediately pulled to the side of the rode and waited a few minute before proceeding. i was then able to drive to a local repair shop where it was diagnosed that the brake booster had failed. after investigation and seeing that an extended warranty was provided for this part by ford the repair shop called a local ford dealership but was told my car was not part of the warranty. i contacted ford and was told the although my vehicle was in the build year as the extended warrantied vehicles, my vehicle was built in october, the warranty period covered vehicle built up until march of 2013. i had the brake booster replaced at my own expense.

Left rear door ajar light remains on even when door is fully closed. interior lights remain on while driving. vehicle is garaged when not in use.

Brake booster failed a third time. brake went spongy and they sent out a 13n02 for one repair, but only one repair.

The contact owns a 2013 ford edge. the contact stated that he noticed an oil-burning odor coming from the vehicle. the contact then noticed that the vehicle was leaking oil underneath the vehicle. the contact took the vehicle to the dealer who diagnosed that the transmission ptu failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhtsa for assistance. the approximate failure mileage was 74,950.

Engine dies on road when engine has not reached maximum engine operating temperature in most cases. engine dies-pull over to curb-put in park-engine restarts-operates normally after shut down. has happened 4 times-could be dangerous- last time died with another vehicle close behind. possible wreck event could take place under these conditions.

Brakes pedal goes slowly to floor some times, cant be properly diagnosed rear brake calipers sticking ,replaced them and pads, pedal still not always good. lots of edge owners have this issue, no help from ford, without replacing entire brake system from begining to end then no guarantee that it wont recur. this system should not be this unreliable.should be a instant recall on these cars.like the ford truck brake recall now

Door switch problem -even when all doors are shut ,control panel is telling you a door is ajared -interior light stays on --can not lock car with remote --because it thinks door is open . if i try to lock my doors when i try to drive doors will not lock-safety issue right there. now i was informed by ford in january 2020 for the first time about this customer satisfaction problem as they called it . at this time the problem did not happen that often and the covid virus problem had keep us at home . when we were able to go out safely i brought car to my dealership and showed the paper work and the service dept said it is not covered anymore and i would have to pay $500.00 approximately. i called ford from there and they would not give the ok on fixing it, where they would be able to do while i was there for regular maintenance. i advised them that i was only informed by that one letter in 2020. i have been having them do my service since i bought car in 2013 and nothing was ever mentioned about this problem . and now problem with door is continuous and i feel it should be taken care of by ford. you have my vin # please have someone get back to me on what i should do to have this repaired by ford.

This is a known issue for the ford edge. the voltage regulator on the alternator goes out prematurely. the sync system will shut down while driving and also disable many features of the vehicle. such as the radio turning off, doors not unlocking, shifting disabled, headlights turn on dimly, etc. the battery tests normal and so does the alternator, however the regulator within the alternator will not pass through enough charge to the battery to stay charged. hence, why most people will change the battery and still have the problem later. i understand as parts age they do fail, however this has been a known issue since early versions of the car and it has yet to be corrected. many of the complaints on nhtsa are related to this, however some people are not aware due to lack of testing the particular item. they will write complaints about radio shutting off or headlights wont turn on(which is really dangerous as well). it often happens while driving, a warning will show up saying "sync shutting down.....". driver's are unaware that they are only driving on the battery power at this point because when they get it checked by a mechanic, both the battery and alternator test as they are supposed too. they alternator is still creating voltage however the regulator, not tested individually, won't allow enough to go through to recharge the battery. the most concerning part is if certain electrical components not deemed necessary by the sync system are shut down they could lead to more catastrophic incidents. for example; abs braking not slowing the vehicle, door wont unlock in emergency situation, etc. i had both battery and alternator checked by a tech from oreilly's auto parts and a mechanic from a local auto shop. i was informed that it must be the battery since the alternator is performing, so the battery was changed friday 08/13/2021. vehicle was fine until driving monday 08/15/2021 and warning showed up again.

I had spongy brakes took to the shop because i was finally losing brake fluid. shop changed my brake master cylinder. $400 on the way home my car felt like it was dragging. get home smelled a strange smell. got in it the next morning going to work and it felt like my brakes where being pressed. almost got to work and my car just stopped finally got it into a parking lot and my brakes locked completely up and my car would not move. smoke started coming out of my wheel wells. towed it to the repair shop and was told my abs control module was bad. part is on back order been waiting for it for the last week. shop told me my car was not safe to drive.

My 2013 ford edge se brakes failed in april of 2021. i first had brakes checked after failure incident i was out of town in salina ks. lagroon auto svc inc said found nothing, repaired wheel bearing lr $448.71. had another near miss accident in kansas city, mo a car ran in front of me car brakes failed to stop, i swerved into next lane in front of car in that lane to avoid accident. called mobile automobile mechanics of kansas city, i was told it was brake master cylinder and would cost $1,100.00. i rejected that cost. i took vehicle to aamco auto repair. brake master cylinder was replaced for $387.01. brakes failed again next day had another mishap with braking. returned vehicle to aamco. diagnostic done. i was told it was the anti lock breaks, and i need to take vehicle to dealer. i took vehicle to dealer thoroughbred ford. i gave them diagnostics from aamco. i was told there was a brake booster recall on my car, and looks like that is maybe what the problem is. make appointment. i brought car in was told further inspection showed it not brake booster, it is hcu hudraulic control unit. make another appointment will cost $1,600.00. i cannot afford that much more money. i went home looked on internet about 2013 ford edge hcu, found that failed hcu is a common problem for this vehicle. i called other brake repair shops to see if could get better price was told due to pandemic parts were backed up and would be several months before could receive part. i was in several near misses of having an accident in an fairly new 8 year old vehicle. there is no recall on hcu when this is a common problem that can potentially cause someone their life, like it almost did me. i had to trade this vehicle to reed gmc buick because i needed reliable transportation to travel to help my elderly parents. i will also report to other agencies about this problem.

The contact owns a 2013 ford edge. the contact stated while driving approximately 30 mph, the contact depressed the brake pedal but was unable to stop the vehicle. the contact stated that no warning light was illuminated. the vehicle was towed to a local dealer but was not diagnosed or repaired. the manufacturer was informed of the failure and informed the contact that the vin was not included in a recall. the failure mileage was approximately 95,000.

While driving the edge at 35mph when stepping on the brakes the pedal was vary stiff and don't engage, then suddenly the brakes engage and nearly lock up, when nearing a stop sign or light as slowly coming to a stop the brake pedal fades and can be pressed to the floor. there were no warning light or notification of errors. took to local ford dealer and they performed a brake booster replacement under extended warranty and the vehicle was given back. the issue was not resolved and taken back to dealer who test drove and agreed it was a safety issue. dealer says that the replaced brake booster was defective and they have ordered another. i expressed my concern that a bad booster would not explain that the pedal would go to the floor. we shall see

Wrench light came on and car immediately completely lost power while driving, no acceleration, had to coast to edge of street and turn car off. waited a few minutes and restarted without incident. when investigating what this light was and what to do about it i found that this same issue has happened to many many people with a 2013 edge. could have been very dangerous had this happened while on the freeway driving at freeway speeds

The contact owns a 2013 ford edge. the contact stated while reversing out of a driveway, the brake pedal was hard to depress. no warning lights were illuminated. the contact stated that the vehicle was taken to the dealer or the independent mechanic immediately after the failure. the contact stated that the failure was intermittent. the contact researched the failure and found a manufacturer recall for the brake booster for the 2010-2017 ford edge. the contact stated that her vin was not included in the recall. the vehicle was then taken to the dealer however, no diagnosis due to the covid pandemic. the dealer confirmed that the vin was not included in the recall. the vehicle was taken to an independent mechanic who diagnosed the failure and determined that the brake booster needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and informed the contact to call nhtsa for assistance. the approximate failure mileage was 50,000.

Purchased this vehicle in april 2021. 1st time i was braking to make a right turn onto a side street and i lost all pedal. waited a few minuets and the pedal came back. 2nd time was in june, braked harder to avoid a car that cut me off and the same thing-pedal went straight to the floor. this time longer to get the pedal back-stopped the car and pumped up the brakes. took me about 15 min to get any pedal back. 3rd time was just 2 days ago-started to brake at a red light and no pedal. pulled off and tried to pump up the brakes again but nothing happened. waited 30 mins on the side of the road to get my brakes back. each time my speeds were different-15 mph-60 mph-45 mph. each time i had my kids in the car and now i don't feel safe driving this car. this is nothing new, there are forums about this exact thing.

While driving the car randomly shuts off when it wants to. does it approximately every half hour to 1 hour of drive time. when it shuts off the dash board goes dark, and the engine shuts off. the car needs to be coasted to the side of the road with no power brakes, or power steering, and put in park. as soon as the car is stopped and parked it can be started back up again. multiple times it has shut off in heavy traffic and almost caused an accident, 1 time was in a construction zone on the highway where there was no place to pull off so i had to come to a complete stop in the middle of the highway and restart the car. the car was taken to the ford dealership and they inspected it for 1 full week and they said they could not verify what is causing the issue and told me to continue driving vehicle and when problem starts happening more often to bring it back in. there are no warning lights that come on, and there are no symptoms that are associated with the problem. the car first started doing it approximately 1 month ago, at about 75,000 miles. car currently has 76,561

Vacumn booster leaking at 82,120 miles

I was driving home from work on a flat road no bumps or anything and my car was shaking like it was going over a speed bump and this loud sound happened like something fell off the car, and then immediately after that my brakes werent working anymore, we took it to a mechanic and they said its the brake booster and that my car is known to have this recall but that ford doesnt have it announced as a recall and i would like to take it to ford to fix it since its a known issue

The contact owns a 2013 ford edge. the contact stated that while refueling the vehicle, the fuel was coming back out from the fuel filler neck. the dealer was made aware of the failure and referred the contact to the manufacturer. the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure but informed the contact that the vin was not included in any recalls. the failure mileage was approximately 119,000.

After purchasing my 2013 ford edge sel from a used car dealer, i noticed that the car would brake it self and come to a complete stop at 55 miles an hour. this scared me so i went to the ford dealer riser ford in hot springs arkansas about the problem. the dealer told me that no codes came up for the brake problem and nothing could be done until a code came up. i took the care to my mechanic and he told me that after driving the car himself he checked the temp on all four rotors and the front drivers side rotor was 30 degrees warmer than the rest. so either the sensor or module must be bad. this vehicle is dangerous to drive when your brakes lock up at high speed or at any speed. ford should be sued for not correcting dangerous equipment.

Brake booster went bad & the vehicle is not covered by the ford extended warranty 13n02. being that the booster is vacuum controlled the engine will occasionally die while in traffic.

2013 ford edge. consumer writes in regards to a defective door switch on vehicle. the consumer stated the the door ajar light continuously blinks. the dealer stated the vehicle was 8 years old and could not be covered. the consumer stated the past recall should be honored.

Brake pedal would go partially down when applied and then stop, allowing vehicle to continue moving, rather than stop.

The abs hydraulic control unit went bad in my car. i made an appointment with ford thinking that it was the brake booster because it’s listed as a problem with those cars but it ended up not being that. i was driving and was cut off and brake checked and when i went to slam on my brakes they went straight to the floor and luckily i was able to swearve and miss intime. ford told me what the problem was and they will be fixing it for over $1200. i read multiple entries of people with the same car having this problem and even with serious injuries as well and this is a very dangerous saftey issue. i checked all my system lights and the section for the brakes still said ok just like all the other categories. the fact that the car can’t even recognize the problem makes it so 100x worse. this was the scariest experience i’ve ever had and was able to come to a stop off an exit with my e-brake. this needs to be addressed, how many more people need to wreak and get hurt before it gets taken seriously. this needs to be recalled.

The door closer says door ajar when it is closed. it is on the front driver's side door. the dome light is constantly on running out the battery and my wife is not able to lock the doors!!! this is a major safety issue!! i found some info online about a lot of other ford owners having the same issues and ford doesn't think it's a big deal!!?? is it going to take someone getting seriously injured for this to be resolved? this is absolutely unacceptable!

The contact owns a 2013 ford edge. the contact stated while driving at an undisclosed speed, the contact depressed the brake pedal and the vehicle would not stop. the contact depressed the brake pedal almost to the floor for the vehicle to slow down. the contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure as a failure with a brake booster and hose that needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was unknown.

I had to make an emergency stop and my brake pedal went down to the floor. i am being told that the abs module and hydraulic control unit need to be replaced at a cost of $2,550.

The contact owns a 2013 ford edge. the contact stated that while driving, the brake pedal felt spongy when pressed, causing the braking distance to become extended. the vehicle was taken to an independent mechanic who replaced the brake master cylinder, but the failure continued. the vehicle was then taken to the local dealer who replaced the abs module, but the failure continued. the brake booster was later replaced, and the failure was remedied. the manufacturer was notified of the failure. the failure mileage was 72,000.

When my check engine light came on i took my 2013 ford edge to my regular mechanic. i was having problems with the brakes causing the car to stall when stopped with my foot on the brake. it was also difficult to stop since the brake pedal would not engage & when it did it went to the floor. it was the brake booster which i paid $966 to have repaired. i later learned that this was under a ford recall 13n02 for 2010-2013 edge however my vehicle was not covered because apparently it wasn't built in the oakville plant!! i feel this should be covered regardless of where my vehicle was built since the issue involves the exact problem described in ford's "customer satisfaction program 13n02"

The brake pedal is going all the way to floor and struggles to stop the car. with no brakes could cause a major accident. don't trust driving the car. has not yet been taken to mechanic or dealer. research recalls and issues and sounds like this has been a major safety issue that ford motor co. has tried to avoid with some edges built in that year. again, no one has inspected the vehicle yet but has all symptoms of the posted recall. there was no warning lights.

• what component or system failed or malfunctioned, and is it available for inspection upon request? the left back door sensor malfunctioned. yes, it can be inspected once the battery is charged or replaced. • how was your safety or the safety of others put at risk? it would not automatically lock the doors while driving. the vehicle is used to transport children. it would say the door is open despite it being closed and locked. the alarm would randomly go off with no one around. • has the problem been reproduced or confirmed by a dealer or independent service center? the sensor malfunctioned so much, my battery is now dead. it has not been confirmed by a dealer or service center. • has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no, it has not been inspected by anyone yet. • were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? the messaging system would randomly tell me my door was open despite it being closed. it became more and more frequent as time went on. before my battery died, it was happening 3-4 times a night.the issue first appeared in may or june of 2021

While turning into a driveway and applying the brake pedal, the pedal traveled to the floorboard, felt spongey and made a hissing sound. the vehicle is currently at the mechanics and was informed that it was not the master cylinder and is now looking to replace the brake booster. no service lights came on; there was no warning at all.

The contact owns a 2013 ford edge. the contact stated while driving at 5 mph, the brake pedal was depressed and made an abnormal hissing sound, and felt soft. the contact also stated the brake pedal hesitated to respond, causing a 5-10 feet stopping distance delay. the vehicle was taken to the dealer who diagnosed that the brake booster needed to be replaced. the manufacturer was notified of the failure and advised the contact that the vehicle could not be repaired under an unknown customer satisfaction program due to the manufacture on date. the vehicle was not repaired. the approximate failure mileage was 105,000.

Bakes booster and cylinder has to be replaced. when hitting brake pedal doesn't stop car immediatedly and goes very low. have to step on brake several times for car to start. there seems to be a lot of complaints against 2013 ford edge for brake problems.

The brake booster apparently is an issue with ford edge vehicles. mine is a 2013 ford edge se and i can barely stop my vehicle. i have to slam in the brakes really hard to get it to stop safely. the other issue since i’ve bought the vehicle is that when i accelerate, i smell engine fumes inside the cabin. last, when the temperature drops suddenly, or if it’s really hot outside, my “door is open” alarm stays on for the driver side door. doesn’t matter how hard you close it.

When applying the brakes on my 2013 ford edge the brake pedal sinks to the floor (soft fading pedal). this always occurred following a quick hard stop, such as is required to avoid an animal or other unforeseen road hazard. deliberately pushing the brake pedal with another quick, hard application (i.e. slamming the brakes) would then alleviate the soft pedal issue temporarily, only to have the entire scenario repeat itself. there are no warning lamps, messages or indications that there is a problem. the service department at sunrise ford in fort pierce, fl confirmed the problem and replaced the brake booster in accordance with customer satisfaction program 13n02 (occurred on 3/5/21 at 81, 896 miles). replacing the brake booster did not fix the problem. in fact, the soft fading brake pedal sinking to the floor is now continuous, and happens upon every brake application. this most definitely is a safety issue that endangers the vehicle occupants and all others on the road in the vicinity to include pedestrians. it puts everyone at risk because a soft fading brake pedal that goes to the floor delays the braking action of the vehicle, hence a longer stopping distance and possible collision. i have an appointment with the sunrise ford dealership and i have stopped driving this vehicle until the manufacturer/dealership can provide a solution. a manufacturer safety recall is absolutely necessary.

The contact owns a 2013 ford edge. the contact stated while driving 30 mph, the vehicle stalled without warning. the contact was unable to stop the vehicle. the vehicle began to roll forward and veered off the road. in a panic, the contact exited the vehicle from the driver's side door. she stated that the driver’s side rear tire rolled over her right leg however, she suffered no injuries. a police report was not filed. the contact called a relative to assist her and the relative was able to restart the vehicle and drove to an independent mechanic. the independent mechanic diagnosed the vehicle with a defective timing chain which resulted in engine failure. the manufacturer was notified of the failure and requested pictures of the engine to start an investigation. the vehicle had yet to be repaired. the failure mileage was 165,000

I went to stop and the vehile did not stop but continued to roll. i tried stopping a second time the vehile break pedal went to the group. i then had the car towed in to the shop.

My car would not stop when i tried to stop. i tried stopping a second time and the brake pedal went to the floor. i have another replaced the brake booster 2 years ago and now they are saying it is the hcu unit. my car was under recall for booster but mine was not covered as it was made in nov i understand the recall was for 2013 made before may. i had the same problem.

The wrench light comes on sporadically causing decreased speeds which entails causes accidents.

The contact owns a 2013 ford edge. the contact stated that while depressing the brake pedal to stop the vehicle, the pedal extended to the floor and the braking distance was extended. additionally, the brake pedal felt spongy when pressed. the vehicle was towed to an independent mechanic who was unable to duplicate the failure. the mechanic indicated that a hissing sound was present while depressing the brake pedal. the vehicle was not repaired. the local dealer and manufacturer were notified of the failure. the failure mileage was 114,000.

Well driving under normal operating conditions at the posted speed limit of 45 mph i was cut off and apply the brakes rapidly to avoid a collision, at that moment the brake pedal lost its firmness and depressed slowly to the floor with limited breaking ability. after the incident i pulled to the shoulder and noticed that the brake pedal continue to sink to the floor with little to no resistance even after placing in park, shutting down and restarting the vehicle. this condition still persists after break bleeding and checking the entire brake system, my safety was in jeopardy due to the fact that i had limited braking ability and the pedal continue to sink to the floor with no resistance. this has not been evaluated by a dealership or independent mechanic as of this writing and the problem has not been reproduced also there’s been no reports to my insurance, police, the manufacture or any other parties and there were no warning lights, diagnostic trouble codes, or any other indication as to there being a faulty system or failed abs pump, master cylinder or hydroboost

I'm always sure to lock my doors while driving because of the concern of an assailant entering while at a stop light. however, i'm unable to protect myself because my doors won't lock while the car is in drive. this is massive safety concern for my family and me. one should feel safe and protected while in their vehicle, especially a ford vehicle. my dealership did confirm and replicate this issue.

Brake failure of the power brake booster, i was coming to stop and the brake pedal went to the floor and the vehicle went through a busy intersection narrowly missing another vehicle. i am the original owner of the vehicle. i contacted ford customer care and explained to them what had happened,i was told ford is not doing anything for customers who experienced this failure at this time.

The brake booster has failed now for the 3rd time in 12 months. brakes still work but pedal goes almost to floor. brake booster previously replaced, at our expense, by local ford dealership in january 2021. three months later brake booster failed again. took back to dealership and they found no fault. in october brake booster failed again and has not regained proper function to date. any questions answered below refer to the most recent malfunction.

My 2013 ford edge had 44,882 miles on it. with no warning or lights, car was difficult to stop. hissing noise when brakes applied. very scary! took it to ford dealership. they charged me $167 to diagnose the problem as power brake booster, and said it would take 3-4 weeks to get the part. ford knows there’s a problem (n102) and supposedly it’s covered for 10 years or 150,000 miles, but i was told that mine would not be covered. i took it to an independent repair shop. they were able to get the part in three days. it cost me $993.28 to have it repaired. very disappointed with ford!! this is a safety issue!, thank god i wasn’t on a highway when it happened! is ford waiting until someone gets killed?

While turning the vehicle to the left at slow speed the right ball joint failed (passenger side) including axel damage. the front passenger wheel turned freely to the right with the driver side wheel remaining straight. a sensation of front end falling apart was felt from the driver's seat. there were no symptoms of suspension failure prior to this event. no vibration at speed, no clunking, no unusual tire wear or pulling left or right issues. the car has 119542 miles at the time of failure. the vehicle was purchased used just prior to this at a honda dealer with a extended warranty purchased at time of sale. vehicle was serviced just prior to this failure with a water pump replaced under extended warranty.

Driving along with 115,000 miles experienced excessive brake pedal travel when trying to stop. scared the crap out of me. braking did work at the bottom of the pedal as it was almost at the floor. did some online research and many at experiencing this issue. it is sticky valves in the hcu. a condition that has caused recalls in other ford vehicles. i paid $1,600 to the ford dealer to replace the hcu. this needs a recall. it will kill someone

P245/60r18 unknown i was driving through residential parking lot and my tire begin to go flat. before i could even pull over and park, i had to swerve to keep from hitting other vehicles in the lot. not sure why the tire went flat, but this incident was scary.

Continue to experience the soft brake pedal / loss of brakes / pedal to the floor without warning. warning collision lights continue to flash off and on. has been checked by ford several times and none can figure out the issue.

The contact owns a 2013 ford edge. the contact stated that while driving at various speeds, the brake pedal would intermittently depress to the floorboard without warning. the contact had initially taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. the failure continued and the contact received a notice from emissions that the brake booster had been placed under an extended warranty. the contact's husband then called the dealer who informed him that unless the failure occurred while in their possession, they could not offer any assistance. the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was unknown.

While travelling at around 50 mph, i had to quickly apply the brake pedal due to oncoming stopped traffic. the brake pedal went to the floor and vehicle would not slow down. i continuously pumped the pedal and had to abruptly switch lanes to avoid rear-end collision with the car in front of me. then after abruptly changing lanes a truck almost hit me. i pumped the brakes until the vehicle slowly stopped. this is not the first time it has happened, and i doubt it will be the last. this problem seems to occur when i have to suddenly come to a stop.

When driving at normal speed (30mph) break pedal is very soft and goes to floor before stopping the car. same problem occurred in august 2021. hampton ford dealer replaced the booster system which solved the problem temporarily. problem returned on 12/27/21. very dangerous. the abs light has not come on. dealer has no appointments until 1/18/22.

The contact owns a 2013 ford edge. the contact stated while reversing out of the driveway, the brake pedal was depressed but went to the floorboard and hesitated to respond, causing a 10-feet stopping distance delay. there were no warning lights illuminated. the contact stated that the failure had been reoccurring while driving. the vehicle was taken to the dealer who advised the contact they could not repair the vehicle under customer satisfaction program: 13n02 for the brake booster warranty extension because the vin was not included. the vehicle was taken to barbee's freeway ford (4471 e evans ave, denver, co 80222) who confirmed the information from the first dealer. the manufacturer was notified of the failure and referred the contact to nhtsa. the vehicle was not diagnosed or repaired. the failure mileage was approximately 89,000.

Sunroof will not close. nothing is obstructing its ability to close. after taking it on to the dealership, they informed me 7 out of 10 edges have this problem. this is not something i as the consumer has done.

The brakes on my 2013 ford edge failed resulting in an accident with my 17 year old son on 1-11-22. the pedal was pressed all the way down, and only the emergency break stopped the vehicle. when pressing it brake, it was as if there were no brakes whatsoever. we had a total brake job done on 8-6-2021. on 9-19-21 the car would hardly come to a complete stop, same issue that my son encountered. the pedal would go all the way down and the pedal would hiss during this time. we had the brake booster replaced. so in a span of 1 month and an half we spent $1,600.25 only for the issue to occur again to put my sons life and others at risk. i have been doing some research and this is a common issue with this particular vehicle. ford did do an partial recall of this apparently, but our vehicle was not part of this. there are many instances of the ford edge having this exact same problem that ford does not seem to want to address. this car is unsafe. we will be selling this back to the dealership as we are not comfortable to drive it. there are many parts to the brake system that can cause this from the power booster, the abs injector and the master brake cylinder. there are many instances where this is a very intermittent problem. the issue occurs, and then the mechanics can't find anything wrong. there are hundreds of testimonies online for this vehicle and the issues that it has.

The contact owns a 2013 ford edge. the contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor detected. the check engine warning light was illuminated. the vehicle was taken to the dealer and diagnosed with a cracked fuel tank. the fuel tank was replaced. prior to the failure, the canister purge valve was replaced twice. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was 71,974.

In june 2021 my brake pedal was going to the floor. there was no brake fluid leaking. i took it for diagnostics and was informed (1) the master cylinder needed to be replaced. while it was in the shop they said they had to replace the (2) master cylinder again because the one they received was defective. (3)then in december after driving approx 2500 mi the pedal went to the floor again. i drove the vehicle (scared out of my mind) 15 miles back to goodyear. i parked in their open lot instead of pulling up to the front because i was afraid i'd run into the parking curb. i got a call from goodyear that they were unable to duplicate the problem! it was constant when i was driving to their shop and when i parked it. if they had come out and driven it when i got there they would have definitely confirmed there was no brake pedal! i worry every time i drive my car and i'm afraid to carry any passengers.

I was told once that body control module wàs bad then i call to get it replaced and they said it wasn't bad. windshield wipers go when they want then sometimes they won't work at all. windows will roll down when rolling up or roll up when rolling down. radio has been delayed. sometimes definitely not eco boost. pushes slower than my grandma's 1999 buick. brake boost was replaced in july ànd now again i have no breaks whatsoever i have to drive with the emergency brake

The contact's daughter owns a 2013 ford edge. the contact stated that while his daughter was at a complete stop, the brake pedal was depressed but felt spongy and failed to respond. there were no warning lights illuminated. the contact’s daughter continued to depress the brake pedal until the brakes responded. the vehicle was taken to an independent mechanic who diagnosed that the whistling sound inside the cab was caused by the vacuum booster and the master cylinder failure. the vehicle was then taken to the dealer who advised that the vacuum booster would be replaced under an unknown recall; however, the master cylinder replacement would be an out-of-pocket expense. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 73,000.

Traction control. stabiltrak, and abs system all randomly failed at 69,000 miles. they were intermittently going in and out for two days now come on every time. the car does not even have 100,000 miles. i have replaced the transmission and have countless electrical issues. the blend door actuators are all faulty. known common issue that will cost a thousand to fix. master brake cylinder has been replaced and still having faulty petal issues that is no longer covered. the panoramic roof does not work and it is a known issue almost every edge has. and now sever safety issues with the abs system and traction control. there is no excuse for this poor manufacturing and no recalls to fix them. there were absolutely zero warning signs or check engine lights that came on prior to any of these systems happening. the transmission never through a code at all until after it locked up. the abs system went out while driving down the road on a rainy day causing me to loose control and luckily i was able to get it into the ditch instead of into oncoming traffic. it put my life and my friends lives in danger. ford should be sued for this and made to recall every single edge or other vehicle with these components. i have no fixed the issue yet because i wanted to submit this issue to the nhtsa and have it available to be inspected if they wanted. this vehicle is extremely unsafe and has had issues non stop. the transmission went out also while driving on the highway and just locked up causing me to almost get hit from the rear. and the replacement transmission is already having issues again with less than 15,000 miles on it. this

The contact owns a 2013 ford edge. the contact stated while driving approximately 15 mph and attempting to depress the brake pedal, the brake pedal went to the floorboard which resulted in no brake functionality. the contact was able to pull into his driveway and stop the vehicle. the contact stated no warning light was illuminated. the vehicle was taken to a local dealer who informed the contact that the hcu valve needed to be replaced however, the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 82,700.

After start of vehicle and engaging vehicle by shifting to drive and pressing the gas paddle, the vehicle would not move. while pressing the gas peddle again, vehicle revs but, does not drive or move, rocks but stays in place. makes noises underneath car. i was at a red light when this happened and also left in the middle of the road while driving.

Passenger side door latch will not engage

The contact owns a 2013 ford edge. the contact stated that the vehicle would inadvertently surge forward upon the depression of the brake pedal. there was no warning light illuminated. the vehicle was not diagnosed. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was unknown.

The contact owns a 2013 ford edge. the contact stated while driving approximately 40 mph, there was a smell of burned rubber, and upon inspection, the contact noticed fire coming from the rear windshield wiper. the contact pulled over and fire marshals extinguished the fire. a police report was not taken and no one was injured. the vehicle was towed to a local dealer and was awaiting diagnosis. the manufacturer was informed of failure and told the contact to call nhtsa. the failure mileage was 188,013.

Oct 2021 spongy brakes all the way to the floor. master cylinder replaced. february 2022 happened again despite no warning or indication. now the hcu needs to be replaced.

My 2013 ford edge has the sunroof rails broken . i think because they are made out of plastic. so the only thing holding the front of the glass is some wires to prevent it from the glass from catching air and catching air borne which will shatter the glass. im really scare to take the freeway.

Rear backup camera failure. sometimes it is upside down, sometimes it is right side up and sometimes it is blank and sometimes show only black screen with verticals lines.

Stability control system keeps coming on

The brake booster and master cylinder failed on my 2013 ford edge, which required extreme applications of pressure to the brake pedal to bring the car to a complete stop (the brake pedal would either sink to floor when being depressed or become extremely stiff when attempting to stop). this has been a serious safety risk, as excessive force has been required under normal circumstances to bring the vehicle to a complete stop. independent mechanics were required to replace both the brake booster and master cylinder to resolve the issues.

The sunroof rails guides broke and its not being hold by the rail guides. the broken pieces are just floating free. feels like if i take highway the paranomic glass will swing open and cause an accident. im really concern for my family or any passanger. i believe its a default from ford for not being well engeneeeed.

Brake pedal intermittently goes to the floor when attempting to stop. the brake booster was replaced by dealership under wgat they called a recall but received vehicle back with the same issue. dealership is now stating hydraulic control unit is the issue noting repair cost 1,700.

The vehicle is not going into second gear. a pull onto a 40 mph road means a quick start but then the vehicle won't shift gears so needs to be pulled over quickly to not be in the way of coming traffic. it was inspected by family automatician but wrench light had turned off and stopped problem. then happened again the next morning followed by wrench light later in the day. not inspected, yet.

Hard brake pedal on trying to stop. takes a lot of pressure on brake pedal to stop.

The afternoon of friday, march 25, 2022 i was driving over balcom canyon and my brake pedal went all the way to the floor with no response! in my almost 30 years of driving i have never experienced something so terrifying! i literally could've died (or caused a collision with another person, endangering everyone involved). i immediately took my car (2013 ford edge limited) to the dealership where i purchased the vehicle (valencia). they tell me it's the hcu (hydraulic control unit) and will cost me $2,000 to replace! this is an obvious safety issue and a matter of life or death. upon doing more research, i have discovered that this is an ongoing issue with ford vehicles and i feel it is unacceptable to allow people to be put in these types of situations knowing of this defect! and to not recall/repair the issue?! shame on ford! something needs to be done. they are putting everyone's lives and safety at risk! i purchased my car new on labor day 2013 so i've had it 8.5 years but it only has 42,000 miles on it! and it is very well-maintained and in immaculate condition. there were no warning lights or sounds or anything. just no brakes. on a canyon road! i feel this is absolutely unacceptable and now i am not even comfortable driving my own car anymore! i was already a bit of an "anxious" driver but now i'm totally traumatized and feel i can't trust my own car's braking system?! just crazy! please do something about this now

The brake booster failed, just as is outlined in ford's customer satisfaction program #13n02, nhtsa #10054925. ford claims my vehicle was built outside of the dates covered in the csp and therefore, does not qualify for the warranty extension of the csp. the booster failure i experienced is identical to that described in the csp, so it seems obvious that there are more vehicles affected than ford claims.

The contact owns a 2013 ford edge. the contact stated while driving 40 mph, the brake pedal was hard to depress causing an increased stopping time. the contact stated no warning lights were illuminated. the vehicle was not taken to the dealer or independent mechanic for diagnoses or repairs. the dealer was contacted and informed the contact that the vehicle was out of warranty. the dealer advised the contact to call the manufacturer for assistance. the contact stated he had received a letter from the manufacturer several years ago extending the warranty for the brake booster. the contact stated that the warranty was 10/years or 150,000 miles from the date of being put in service. the contact stated that the vehicle was beyond 10 years by less than 30 days and inquired of the manufacturer to extend the warranty and cover the repairs. the contact stated that he called the manufacturer however, the call was transferred to nhtsa. the failure mileage was 133,000.

The contact owns a 2013 ford edge. the contact stated while driving 20 mph, the brake pedal was depressed but failed to respond. the contact then stood on the brake pedal. the brake pedal went all the way to the floorboard and the vehicle stopped abruptly. there was no warning light illuminated. the contact stated that the failure had been reoccurring increasingly while driving. the vehicle was taken to the dealer where it was diagnosed that the brake booster had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under an extended warranty due to the mileage. the failure mileage was approximately 177,000.

2013 ford edge "water pump" the water pump is driven off the timing chain. when the water pump fails it either leaks into the engine on early models or it throws the timing out. the dealer wants $2500.00 to replace the water pump because of all the labor too get to the pump inside of engine. you have to pull the timing chain cover. remove most of the engine to get to it. when the timing is knocked off from the pump, valves hit pistons. now you have to pull heads and replace bent valves. duel overhead cams. if the pump leaks coolant into engine, game over! milk shake! the engine bearings are gone. new engine! this is without a doubt the worst designed engine out there. they could have made the pump to be driven from the outside of the timing cover from the serpentine belt. it has two belts! this is an engineering cluster f**k! good luck!

I have been having issues with the backup camera on this model. i replaced the camera and still having issues. a warning message is displayed and says contact dealer. i've recently noticed a recall on newer model fords and wonder why there wasn't a recall on the later models since there is the same issue with the newer models.

The contact owns a 2013 ford edge. the contact stated while reversing out of her driveway at approximately 2 mph, there was a loud grinding noise underneath the vehicle. the contact stated no warning light was illuminated. the contact stopped the vehicle and placed the vehicle into "drive" and returned the vehicle onto her driveway. the contact turned off the vehicle. the vehicle had not been taken to a dealer or independent mechanic. the vehicle was not diagnosed or repaired; however, the contact's husband observed damage to the transfer case. the manufacturer had been informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 14v393000 (power train). the failure mileage was approximately 98,000. the consumer stated they purchased a transfer case and made the necessary repairs.

On 5-6-22 at 9:30pm i crashed into a deer that ran onto the road. i totaled my vehicle. my airbags did not deploy. i went to er. i have a concussion.

The contact owns a 2013 ford edge. the contact stated that while driving at an undisclosed speed, the vehicle made a hissing noise while the brake pedal was depressed. the vehicle was taken to the dealer where it was diagnosed with a tear in the brake booster. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure and advised the contact to file a complaint with nhtsa. the contact related the failure to nhtsa id number: 10054925 (service brakes). the failure mileage was approximately 75,000.

The contact owns a 2013 ford edge. the contact stated that while the vehicle was parked, the rear windshield shattered. there was no impact to the rear windshield that could have caused it to shatter. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 91,000.

We purchased a 2013 ford edge less than a year ago. brakes went out. the pedal goes all the way down to floor and makes a hissing sound. i researched online and this is the case for hundreds of 2013 ford edge owners. please look this up on carcomplaints.com this is a life or death safety issue. our vehicle rolled through a stop sign because the brakes didn't stop us. i'm so worried that i can't have my children ride in this vehicle with me. there was a 13n02 for 2013 ford edges replacing the brake booster but not all 2013 ones. my wasn't included. there were no warning lights prior to brakes giving out and they are now so bad. they brake pedal is so low to the floor. i have an appointment on the 6th. they said that this is a known issues with ford edges but no recalls have been issued by ford. please talk to ford so they can issue a recall. there are hundreds of people online with this same problem. brakes are the scariest issue to have with a car. i don't want hurt/killed.

The contact owns a 2013 ford edge. the contact stated that the brake pressure would fail causing the contact to have to excessively depress the brake pedal before the vehicle came to a stop. the vehicle's timing before coming to a complete stop had also increased. the failure occurred intermittently when on an incline, however, the occurrence had increased. the dealer stated the failure related to a service bulletin regarding the replacement of the brake booster failed however the vehicle had not been repaired. the manufacturer was made aware of the failure however confirmed that the vin was not included in the service bulletin. the failure mileage was 84,900.

The adaptive cruise won’t work, traction control, abs brake warning lights stay on. ford won’t assist or assume in the responsibility.

The contact owns a 2013 ford edge. the contact stated while driving approximately 10 mph and depressing the brake pedal; the brake pedal went to the floorboard. there were no warning lights illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 124,000.

The contact owns a 2013 ford edge. the contact stated while depressing the brake pedal to stop the vehicle, the pedal extended to the floor with a hissing sound. also, the brake pedal was very slow to retract. the vehicle was taken to the local mechanic who changed the rear brake pads and brake rotors however, the failure persisted. the vehicle was reexamined and diagnosed as having a faulty brake booster. the vehicle was not yet repaired. the manufacturer and local dealer were notified of the failure. the failure mileage was 55,320.

The brake booster has failed on this model of ford, and ford has not acknowledged that this vin # associated with this model of edge. there are some models of 2013 ford edges that they did repair under their csp program. i feel like they need to extend their coverage across other 2013 ford edge vehicles, because other users are experiencing the same thing.

I heard a hissing and when i applied brakes they were spongy and went all the way to the floor. i had to pump them a lot to come to a stop. very scary. i was told my vehicle was not included in the service bulletin. there are a lot of ford edge owners that have had to replace the brake booster but no reimbursement or help from ford. they are excluding more vehicles with this problem than including. brake boosters are not a common thing to go out unless you own a for edge. this needs to be made a must for ford to replace these.

Check engine light turned on while accelerating. when light first came on it cause the car to stall while driving. had to pull over and turn the car off. went and had the codes read the code was an evap leak. was told it was the gas cap leak. gas tank is an easy fuel tank. after research i do believe this issue is associated with nhtsa campaign: 14v002000

The contact owns a 2013 ford edge. the contact stated that while driving approximately 30 mph, the braking system malfunctioned and the vehicle did not immediately stop while pressing the brake pedal. the contact indicated that the brake pedal extended to the floorboard while depressed. the vehicle was towed to the local dealer who diagnosed that the brake booster had failed and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure but no assistance was offered. the failure mileage was 73,000.

The break booster is failing on this vehicle. i understand that there have been similar issues with other ford vehicles including recalls. i am wondering if recalls for this issue will be extended to this particular model?

On june 7th, 2022 my wife [xxx] was driving her 2013 ford edge and stopped at the belks department store located at the tri-city mall located in forest city, nc 28043. she parked her car and went inside to shop. after approximately 10 minutes shopping inside the store, she hears an announcement over the belks store intercom “ would the person driving a white ford edge please come to the cosmetic counter. when she walks over to the counter a store employee, and a customer, told her that her car had rolled down the parking lot and hit a parked tractor trailer rig ( trailer only). fortunately it did not hit any other cars located in the parking lot. the front end of the ford edge was severely damaged, including, front hood, front bumper, grilles, coolant fan, and other front end items. the tractor trailer was not damaged. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2013 ford edge. the contact stated that while the vehicle was at an independent mechanic for a faulty oxygen sensor, the mechanic informed her that the water pump needed to be replaced. the vehicle was taken to the dealer, and the dealer replaced the water pump and timing chain. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 102,000.

Brakes are not working right i have to push them to the floor and it does not feel like it is going to stop!! after looking this up on the internet it is happening to numerous people!!

Spongy brake pedal, hissing noise while depressing brake pedal, brake pedal goes to floor. no warning lights. engine kills while depressing brake pedal.

I had put a complaint for my 2013 ford edge regarding broken rails.for my sunroofs. no luck with that. now my window is flew and broke, do i have no glass. please help

I would come to a stop and all of a sudden i would have to press all the way down on brakes to the floor for the car to stop. i took the car and got the master cylinder replaced. 5/2/2002 and now on 6/22/2022 the brakes did not work again, so i took back to machanic, he then checked the brake pads, brake oil all was working fine. there are no codes on the dash. i am very worried if i am on the freeway this could happen and i get in a serious accident. i did call the ford dealer here in town and just to diagnose they charge $160.00

The contact owns a 2013 ford edge. the contact stated while driving 30 mph and depressing the brake pedal however, the brake pedal went to the floorboard before the vehicle came to a complete stop. the vehicle was not diagnosed. the dealer and the manufacturer were contacted and stated that the vin was not under recall. the contact was referred to the nhtsa for assistance. the failure mileage was 84,000.

While making a right turn and using the brakes at the same time, the brake pedal goes to the floor all at once. then i pretty much have no braking at all. goes to the floor and slowly comes to a stop.it went to 4 different shops because none of them could find a problem. no warning lights on dash. no codes showing up. brakes bled, booster and master cylinder replaced and it still went to the floor. my insurance was contacted and the booster had extended warranty. i watched videos on youtube and saw where mechanics found out it was due to the abs pump unit. valves are sticking inside this $500 part. i went in reverse about 15 mph and slammed the brakes, the pedal came back up and felt fine for a few months. it has now happened again and i cannot get the pedal to return this time. i am retired, disabled and on a fixed ss income with no savings and cannot get this fixed without getting a loan. personally, i think this should be a recall, because if you research edge forums and youtube you'll find it happens a lot. i love my edge and want to keep it, but not without brakes. i've been driving it scared and real slow just to go to appointments. it's dangerous, but i have no other way. the abs module is at fault. if i were younger i could tackle this myself and save labor cost, but i have copd and nsclc, on oxygen. please, research this.

The brakes got extremely weak and spongy and don't slow car down fast enough, the master cylinder in the brake booster causes this issue, the 2013-2014 f-150 trucks had the same issue as the 2013-2014 ford edge.

The contact owns a 2013 ford edge. the contact stated that while her husband was driving at 20-30 mph and approaching a red traffic light, the brake pedal was depressed and failed to respond. there was no warning light illuminated. the contact depressed the brake pedal all the way to the floorboard and the vehicle responded. the contact stated that the failure had been reoccurring while driving. the vehicle was taken to an independent mechanic where the brake pads were replaced; however, the failure persisted. the vehicle was taken back to the independent mechanic where it was diagnosed that the brake booster and master cylinder needed to be replaced. the vehicle was not repaired. the dealer was not notified of the failure. the manufacturer was notified of the failure and informed the contact that they could not assist as the vin was not included in recall associated to the failure. the failure mileage was approximately 63,000.

At mileage 99,229 i was told by the mechanic shop that the abs hydraulic system needed to be replaced. i was having issues with the brakes not responding properly when coming to a stop and the brake pedals would have to be pushed down to the floor in order to come to a complete stop. this was indeed a safety concern for me. no warning signs appeared on my dash & even while using the system check option on the dash, it would read brakes are ok.

The contact owns a 2013 ford edge. the contact stated that while driving at 40 mph, the brake pedal was depressed, and an abnormal noise was heard along with the brake pedal traveling to the floorboard. the contact stated that braking time was increased. the vehicle was taken to an independent mechanic where the failure was diagnosed as a faulty front driver's side brake booster that needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vehicle was not included in an extended warranty coverage. the contact stated that the dealer and the manufacturer had offered no assistance. the approximate failure mileage was 85,500.

Brake line failure on braking to turn. brakes totally did not function. slowing down had to downshift and use parking brake to slow down and stop. had 2 children in the car at the time. had to have car towed to shop. was out of state in rural wisconsin. he verified that this was not normal and should never have failed. have less than 56000 miles on car and garage kept. could have been fatal. i took a picture

The contact owns a 2013 ford edge. the contact stated while driving 35 mph and depressing the brake pedal, the contact heard air coming from the brake pedal. the contact contacted a certified mechanic who stated that the brake booster needed to be replaced. the vehicle was not diagnosed or repaired. the manufacturer was contacted and informed of the failure. the manufacturer stated that the vin was not included in any recalls and referred the contact to the nhtsa. the failure mileage was 92,000.

Brake pedal goes to floor and gives feeling it won't stop. have taken car to ford dealership 3 times and they replaced master cylinder, brake booster. it would only last a couple weeks then brake to floor again. took it to another mechanic who had it for 2 weeks. he said he tried everything and can't fix it. the parking brake light won't go off along with the traction light and abs light. this ford model is a money pit. plastic pieces for wiper wash in hood disintegrated, door ajar is a constant frustration, and blue ford emblem faded to ugly. the brake problem has been going on for 4 months now.

The contact owns a 2013 ford edge. the contact stated while driving 40 mph, when the vehicle started shifting gears. the check engine and prm warning lights illuminated on the instrument panel. the contact was able to pull over and shut off the vehicle, once the vehicle cooled down the contact was able to restart the vehicle and the vehicle started operating normally. the vehicle was not diagnosed. the manufacturer was contacted, and they stated that the vehicle vin was not under recall nhtsa campaign number: 14v393000(power train). the failure mileage was 199,000.

Since july 1, 2022 my car has completely shut down, as of today, four different days (almost on a weekly basis). i am noticing, that when i am at a stop light/sign and then accelerate the car will shut down all electrical. i cruise to a stop, put the car in park, and start the engine, again. the wrench light will flash right before the car shuts down. the car has been doing this since at least october 2021. i have taken it to three different mechanics (including the ford dealer mechanic in may, 2022) and no one can find anything wrong with the car. i took the car last week to replace the coolant pump at the santa monica ford and they couldn't find anything else wrong with the car (again). so far, i've been lucky. this has only occurred on city streets and i have been able to pull the car over to the right to start the engine. i have only been driving on the streets because i'm afraid it's going to shut down in the middle of the freeway and cause an accident. i search the internet and find that many people are having the same issue with this car model. someone suggested it could be the throttle body, so i had that cleaned in october, 2021, but the trouble came back. help!!!!

The contact owns a 2013 ford edge. the contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal was extended to the floorboard with the braking distance being extended. the vehicle was taken to the local dealer who replaced the brake master cylinder and bled the brake lines however, the failure persisted. the contact indicated that a manufacturer’s campaign for the brake booster was also listed for the vehicle. the manufacturer was not yet notified of the failure. the failure mileage was 77,000.

The brake pedal is soft, and have to press to the floor to stop. it's full of fluid and has no leaks. this problem came up a couple of months ago and the fluid was a little low so i topped it off. it did it again today, but the fluid is full.

I was driving the vehicle and the vehicle stopped driving. all the lights came on saying no fuel low oil pressure and traction to be fixed etc. i was in the middle of a busy road. almost caused a serious accident.

The contact owns a 2013 ford edge. the contact stated that while her son was driving at an undisclosed speed, the brake pedal was depressed and he experienced a spongy pedal. the vehicle was taken to the dealer, and the dealer replaced the brake master cylinder and brake booster. the manufacturer was made aware of the failure and advised the contact to file a complaint with nhtsa. the contact related the failure to customer satisfaction program: 13n02 (extended warranty coverage on brake booster) however, the vin was not included. the failure mileage was approximately 57,000.

The contact owns a 2013 ford edge. the contact stated while reversing out of a parking lot, the brake pedal needed to be depressed extremely hard to stop the vehicle. there was no warning light illuminated. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the power brake booster had failed and needed to be replaced. the vehicle was repaired. the manufacturer was contacted, and the contact was transferred to the ftc. the failure mileage was 89,250.

The contact owns a 2013 ford edge. the contact stated while driving at various speeds and depressing the brake pedal, the brake pedal travelled to the floorboard, causing the stopping distance to be extended. the contact took the vehicle to the dealer who repaired the power brake booster. the manufacturer was made aware of the failure and confirmed the repair was not covered under warranty or recall. the approximate failure mileage was 89,250.

The vehicle has spongy brakes, it takes more time to stop. this problem is in crescendo and it has been affecting it for a while. you have to pump them to ascertain it will stop. i have seen other owners complaint about the same problem. my 2013 ford edge eco boost only has 55,993 miles several times we have verified that it does not consume brake liquid, pads are ok.

Driving along normally, the wrench indicator light comes on and the vehicle looses all engine power and until you turn the vehicle off, it will only run at about 2 mph. this has happened several times over a period of about four weeks. each time this occurred , the vehicle began working normally after it was turned off and turned back on. the car was taken twice to a local repair shop in ocean view de. in each instance, no codes could be recovered and the malfunction didn't occur while they were troubleshooting. i was advised to take it to a ford dealer. we took it to the boulevard (preston) ford dealership in georgetown de. it was in their shop for 5 days and they also could not identify the problem. we were told that they ren diagnostics on it and test drove the vehicle twice while it was in their hands.

Brakes stopped worked. brakes are spongy. brake fluid started spewing. per the ford recall with the brake hose, this should be included.

My shifter cable degraded and i had to have it towed to keith's automotive center in torrance, ca. they supposedly fixed it but it is not working again. i saw that ford recalled 2015-2018 edge's (campaign 22v413000) but i feel my year could possible be a problem as well. i have since taken it back to keith's but they refused to look at it again even though it was under their warranty.

Brakes started with a hissing noise, now they are super hard to push, i have to push them to the floor to get my car to stop. i'm scared to even drive my car as it takes a lot to get it to brake and god forbid if someone or thing jumps out in front of me i won't be able to stop quickly. was told its the brake booster and its a known issue with the edge, so i dont understand why they haven't had a recall! i would have never bought this vehicle if i would have known i wouldn't be able to safely brake!

The contact owns a 2013 ford edge. the contact stated while his wife was driving 55 mph and depressing the brake pedal, there was an abnormal noise before the brake pedal became rigid. the contact stated no warning light was illuminated. the contact stated that the braking distance was extended while depressing the brake pedal. the contact took the vehicle to local dealer, where it was diagnosed with needing the brake booster to be replaced. the vehicle was repaired. upon investigation, the contact associated the failure with manufacturer communication number: 13n02, however the vin was not included. the manufacturer had been informed of the failure. the failure mileage was approximately 59,000.

The passenger door ajar light stays on and the door has opened on its on. this is a safety issue. the battery is going dead and we have to keep it on a trickle charger.

On occasion the brake pedal would go to the floor. it has been very unsafe because at first it might happen only once every 2 months. after several times of happening, took to dealer and diagnosed with a abs control assembly bad. been told 2400 of abs module are on backorder. cannot drive car and has been at dealership for 2 months. if there are that many of this component on backorder, ford should be issuing a recall due to real safety issues with vehicle .

I have been having trouble stopping my vehicle. i thought it was just time for a brake replacement so i had them changed at firestone and i was told that was only part of the problem. i was told my car was showing a recall for my brake booster part through ford and that the dealership would have to fix it. i've called multiple ford dealerships and also customer service and they are all telling me there are no recalls attached to my vin. after calling back firestone i was told they still could not fix it because my vin was still showing them a recall for the brake booster. i called ford customer service to tell them and was told there was nothing else to do because my vin was not showing a recall. i am having to continue driving unsafely in my car. the recall number i was given is 13n02.

I bought my car used from dealership when i was about to have my baby. suv was fine up until a few months ago. i was driving and my break pedal was making a squeeking, squealing sound everytime my foot was on the pedal. no matter what it made that noise entire time while driving day in and out. the break pedal would either be very loose to the floor or either it would be so hard i could not push it down. ive only had vehicle 5 yrs and just replaced breaks. now i have to use both feet to push down on break pedal to stop. my child isn't safe so i drive slow everywhere now. mechanic who did break pads said it was the booster going out. said ford has so many problems and issues happening with breaks/booster/master cylender. i am a single mom who does not have money for costly repairs like this. i just paid off in full this vehicle and now thinking i could have used that money now for this problem. my vehicle is only 9 yrs old. i need a miracle. this should be taken care of by ford and a recall issued for break issues including booster and master cyinder.

Has bad brake booster. call ford corp, explaining the issue because has a extend service warranty 113n02, and the answer was that my vin did not qualify no matter was under the specifications of the bulletin. the vehicle is a danger to drive has slow brakes or no brakes at all.

My 2013 ford edge has (in the past year) had the master cylinder and the brake booster replaced to correct various problems with braking system and loss of pressure. i currently have the vehicle in the shop (pittsville ford) to repair the "wrench" indicator light causing a loss of engine power when the wrench light is illuminated. this appears to be a throttle body error that is currently listed under cas # 38134291 talking to the service representative last night they indicated that the vehicle was unsafe to drive given the current condition (and actions) of the brake pedal. it currently has what they call a soft brake pedal. none of their techs will even drive the vehicle so they cannor diagnose the issue from cas # 38134291. the dealer advised me to initiate another critical safety complaint about the "soft brakes.

The contact owns a 2013 ford edge. the contact stated that when she placed the vehicle in reverse(r) and reversing at approximately 2 mph, the back over prevention camera image was distorted. the failure had become constant. the contact stated no warning light was illuminated. the contact had not taken the vehicle to a local dealer. the vehicle was not diagnosed or repaired. the manufacturer had not been informed of the failure. the contact researched the failure online and related the failure nhtsa campaign number: 22v082000 (back over prevention) and was aware that her vehicle was not included in the recall. the failure mileage was approximately 105,000.

The contact owns a 2013 ford edge. the contact stated there was a recall for brakes booster in 2019. the contact stated while driving approximately 35 mph, the brake pedal was depressed; however, the contact felt as though the brakes were slipping. there were no warning lights illuminated. the contact related the failure to ford customer satisfaction program: 13n02. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 121,000.

Hissing noise while depressing the pedal and also experience a "spongy" pedal feel with a noticeable effect on braking performance car keeps rolling

Brakes went completely out

The contact owns a 2013 ford edge. the contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal extended to the floor causing the stopping distance to be extended. the vehicle was taken to an independent mechanic who replaced the brake pads and brake rotors and bled the brake lines; however, the failure persisted. the cause of the failure was not determined. the manufacturer and local dealer were not yet notified of the failure. the failure mileage was 55,000.

The contact owns a 2013 ford edge. the contact stated while driving approximately 35 mph, the brake pedal was hard to operate and sluggish. there were no warning lights illuminated. the vehicle was taken to an independent mechanic. the vehicle was diagnosed with brake booster failure. the brake booster was replaced. the manufacturer was notified of the failure. the contact related the failure to ford technical service bulletin: 13n02. the approximate failure mileage was 82,928

The contact owns a 2013 ford edge. the contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard, and failed to stop the vehicle immediately. the vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the contact related the failure to customer satisfaction program: 13n02 (extended warranty coverage on brake booster) however, the vin was not included. the failure mileage was approximately 114,000.

My brakes started feeling like the pedal went to floor, or if needed extra break at a light, there was none, took to get brake pads at 57,000 miles on tues and was told pads were fine but something bigger. i drove it 4 miles away to moyer ford and dropped it off, after researching internet, it appears this break booster is a major issue with 2013 edge. $875 later, 2 days later, i now can drive my car. my research shows this issue will likely return, i want my vin reported with this issue.

The contact owns a 2013 ford edge. the contact stated that while attempting to stop the vehicle, the brake pedal was hard to depress. additionally, there was a hissing sound while depressing the brake pedal. the vehicle was taken to the local mechanic who diagnosed that the brake booster was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer and local dealer were notified of the failure but no assistance was offered. the contact was informed of an extended warranty coverage: (13n02). the failure mileage was 80,000.

The contact owns a 2013 ford edge. the contact stated that the brake pedal was emitting a hissing sound while depressed. there was no warning light illuminated. the contact stated while driving 55 mph, the brake pedal was depressed and made a hissing sound. the vehicle failed to respond and the brake pedal went to the floorboard. the contact stated that he pumped the brake pedal until the vehicle responded. there was 50-100 feet stopping distance delay. the vehicle was taken to an independent mechanic who test drove the vehicle and diagnosed that the brake booster had failed and needed to be replaced. the vehicle was not repaired. the dealer was notified of the failure and referred the contact to the manufacturer for assistance. the manufacturer was notified of the failure and informed the contact that they could not assist as the vin was not included in an unknown recall. a case was opened. the manufacturer referred the contact to the nhtsa hotline. the failure mileage was approximately 106,000.

The contact owns a 201 ford edge. the contact stated that while driving at an undisclosed speed, she depressed the brake pedal and the brake pedal felt spongy. the contact then stated that she intermittently heard a hissing sound coming from the brake pedal. there was no warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. the vehicle was not repaired. the dealer was not notified of the failure. the manufacturer was notified of the failure and the contact was provided a case number and directed to call the nhtsa hotline. the failure mileage was 67,860.

The contact owns a 2013 ford edge. the contact stated that while reversing the vehicle, the rearview camera was inoperable with a distorted image displayed. the vehicle was taken to an independent mechanic who diagnosed that the rearview camera needed to be replaced; however, the replacement part was on backorder. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 129,000.

The contact owns a 2013 ford edge. the contact stated that while depressing the brake pedal, the brake pedal felt spongy and the vehicle failed to perform as designed. the contact had to apply a lot of pressure to the brake pedal to stop the vehicle. no warning light was illuminated. the contact referenced the manufacturer recall number 13n02. the contact stated that the vehicle was taken to pep boys where it was diagnosed that the brake booster and brake master cylinder needed to be replaced. the vehicle was not repaired. the dealer was not notified of the failure. the manufacturer was notified of the failure and the contact was informed that the warranty would not be honored and advised the contact to call the nhtsa hotline. the failure mileage was approximately 108,000.

On 9-28-2022 i was driving about 45 mph when suddenly my car lost power. the wrench symbol appeared on the dash. i floored the gas pedal, pressed it completely to the floor, and the car sputtered off the road and out of traffic. it was terrifying.

The contact's son owns a 2013 ford edge. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. the vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. the vehicle was not repaired and remained at the dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 125,000.

The contact owns a 2013 ford edge. the contact stated while driving 35 mph and depressing the brake pedal, the vehicle failed to stop as needed. the contact stated that the check engine warning light was illuminated. the contact continued to depress the brake pedal forcefully until the vehicle stopped. the contact was able to continue driving to the closest independent mechanic. the contact took the vehicle to an independent mechanic and was informed that the manifold vacuum supply line, the booster assembly, and the intake manifold gaskets needed to be replaced. the vehicle was repaired. the contact called the local dealer and made them aware of the failure. the manufacturer had not been informed of the failure. the failure mileage was 43,209. the contact was informed that their vehicle was not covered by the recall even though their vehicle experienced the same issues and was also manufactured at the same plant that made the other affected vehicles.

The contact owns a 2013 ford edge. the contact stated that while attempting to apply the brake, the brake pedal went to the floor and failed to stop the vehicle. the contact stated that the vehicle was slowing down but not as designed. the contact pumped the brake pedal and turned the steering wheel to avoid crashing into another vehicle was stopping. the contact stated that while idling at a traffic light, the vehicle shut-off. the contact stated that the vehicle had to be shifted into park while stopped at a traffic light to prevent the vehicle from inadvertently turning off. the contact stated that the check engine, brake failure, and low oil warning lights were illuminated. the door latches also failed to lock the vehicle whenever the vehicle was started. the doors would suddenly lock or fail to lock as the contact continued to drive. the contact stated that she was unable to manually lock the doors occasionally. the contact took the vehicle to the dealer who diagnosed that the door latch and the brake booster needed to be replaced. the brake booster, master cylinder, vacuum hose, two unknown sensors, and brake fluid were all replaced. the manufacturer was made aware of the failure and confirmed that the mileage was past the limit for the extended warranty. the approximate failure mileage was 165,000.

The contact owns a 2013 ford edge. the contact received notification of a manufacturer's campaign program for the brake booster. the contact stated that while driving at approximately 30 mph, the pre-collision warning light was illuminated and the brake pedal was depressed and extended to the floorboard. the contact stated that the failure reoccurred after the pre-collision warning light was illuminated; she depressed the brake pedal and the brake pedal went to the floorboard and was delayed in returning to the normal position. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 122,000.

The component involved was the throttle body. late post but this happened 7/5/22. the vehicle unexpectedly (and without any warning) lost power while i was driving on the freeway. all the power was off in the vehicle. fortunately the freeway wasn't as crowded as it normally is and i was able to coast over the shoulder. i let the vehicle rest and tried to drive (while on the shoulder to get to a safer/wider part) again but it quickly lost power again. when i got to a safer part of the shoulder i called for a tow truck. after having a previous issue with this vehicle (brake booster went bad which caused the brake pedal to get hard to press and car would also shut off) i looked into other common issue with this vehicle make and model. i read the other horror stories of this vehicle losing power while driving and hoped to you know who that this wouldn't happen to me while my child was with me. ford had a recall for the brake booster issue but it didn't match my vin. apparently ford supposedly narrowed the issue down to a few manufacturing sites and did not include all vehicles made during those years. it is clearly a systemic issue for this vehicle, just like the throttle body issue ( and others) the ford is too cheap to fix! i am going to assume this is the same issue with my throttle body not being recalled for my specific vin since my vehicle wasn't made at a certain manufacturing site (even though ford is clearly using the same parts on their vehicles). it's bs and dangerous! they don't care about us, just profits but that's really no surprise nowadays with these companies. unfortunately i'm not in a position to switch vehicles or else i would. this was my first and probably last ford i'll ever own.

The contact owns a 2013 ford edge. the contact stated while her son was driving at an undisclosed speed, the brake pedal was depressed but felt rigid. the contact's son then applied more pressure to the brake pedal until it responded. there was no warning light illuminated. the contact stated that the failure had been reoccurring. the power train warning light was illuminated. the vehicle was taken to local pep boys where it was diagnosed that the brake booster had failed and needed to be replaced. the dealer and the manufacturer were not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 144,000.

The contact owns a 2013 ford edge. the contact stated while his wife was driving approximately 60 mph and as she was slowing for traffic, she had to depress the brake pedal very hard in order to stop before crashing into the traffic ahead of her vehicle. the contact stated his wife had not noticed any warning lights. the contact had driven the vehicle to a local dealer where it was diagnosed and determined that the brake booster needed to be replaced. however, the dealer advised the contact that the manufacturer's "customer satisfaction program" number 13n02 extended warranty had expired. the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 100,000.

The contact owns a 2013 ford edge. the contact stated while driving at 55 mph, another vehicle intersected his lane. the contact depressed the brake pedal but it failed to respond. the contact stated no warning light was illuminated. the contact forcefully depressed the brake pedal to the floorboard and the vehicle stopped. the vehicle was taken to the local dealer, where it was diagnosed that the hybrid control unit (hcu) needed to be replaced. the vehicle was not repaired due to the parts not being available. additionally, the contact stated that he was informed at state inspection that the brake master cylinder needed to be replaced. the vehicle was repaired, however, the failure reoccurred. the low-fluid brake and the brake warning lights were illuminated. the vehicle was taken to a second local dealer, priority honda hampton (4115 w mercury blvd, hampton, va 23666), where it was diagnosed that the brake master cylinder needed to be replaced for a second time. the part was replaced, however, the failure persisted. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 135,000.

The contact owns a 2013 ford edge. the contact stated that while starting the vehicle or driving at various speeds, the door ajar warning light illuminated the rear passenger’s side door on multiple occasions. the contact stated that after closing the door, an audible alarm was heard, and the door ajar warning light remained illuminated. additionally, the contact stated that the interior light remained illuminated after the vehicle was turned off, leading to the battery being drained. an independent mechanic went to the residence to replace the battery. the vehicle was then taken to a local dealer and the rear passenger’s side door latch was replaced. the vehicle was repaired; however, the failure recurred. the door ajar alarm and warning light was illuminated for the rear passenger’s door and later caused the battery to drain again. an independent mechanic went to the residence and the battery was replaced. the vehicle was then taken back to the local dealer where the door latch was replaced again. the vehicle was repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was unknown.

The contact’s girlfriend owns a 2013 ford edge. the contact stated that while his girlfriend was refueling the vehicle, fuel started to leak from the fuel filler neck. the check engine warning light was illuminated. the contact stated that the vehicle was taken to an independent mechanic where it was diagnosed that the fuel line pulse damper metal housing was cracked and needed to be replaced. the vehicle was not repaired. neither the dealer nor manufacturer was not notified of the failure. the failure mileage was approximately 134,000.

The contact owns a 2013 ford edge. the contact stated while driving 65 mph, the vehicle started to decelerate independently. the contact stated that the powertrain warning light was illuminated. the contact stated she was able to coast to the side of the roadway. the vehicle was not drivable. the contact towed the vehicle to the local dealer, where it was diagnosed with needing the throttle body to be replaced. the vehicle was being serviced. upon investigation, the contact associated the failure with tsb: 13n03. the manufacturer had been informed of the failure. the failure mileage was approximately 81,000.

The contact owns a 2013 ford edge. the contact stated while driving approximately 30 mph, she attempted to slow down for traffic and noticed that the brake pedal had to be depressed with more force than normal. the vehicle stopped; however, the brake pedal was very stiff, requiring extra force to depress. the contact stated no warning light was illuminated. the contact had taken the vehicle to a local dealer where it was diagnosed and determined that the brake booster needed to be replaced. the contact had been advised that there had been a customer satisfaction program: 13n02 (brake booster replacement) however, the vin was not included. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was unknown.

I experienced a loss of brake pressure, resulting in the brake pedal sinking to the floorboard before the vehicle came to a complete stop. service was performed on the vehicle and an independent mechanic replaced the brake master cylinder. however, the brake cylinder replacement did not solve the issue and the symptoms persisted.

Brake pedal sinks to the floor, i have replaced the master cylinder (3) times and also the break power buster. . . problem still exist

Brakes are hard to press and pedal will travel to the floor. i hear hissing when depressing the pedal, i also hear a whistle when the pedal is all the way to the floor. the symptoms match the ford communication of 13n02. my vehicle was assembled on april 2 2013, the recall only affected cars assembled through march 28, 2013. sure seems like i have the same problem as the recall.

The brakes on my otherwise perfect 2013 ford edge recently went to the floorboard while i was driving. the first time, i could have killed a pedestrian--which should shock everybody including ford. the second time, i could've killed several people in the car in front of me and started a deadly chain reaction. ford dealers have told me that there is a recall on the 2011 & 2012 ford edges for a replacement of the abs module--but not for my year! people are going to die if the greedy ford is not forced to recall this year too. i've been told by numerous independent mechanics and have spent hundreds of dollars which leaves the brakes still not working properly. ford dealers have quoted me $2000 + to replace the abs module (ecu & hcu). i am a senior citizen and cannot afford anything near that. please ... please help me and demand that ford recall this potentially lethal defect immediately.

The contact's daughter owns a 2013 ford edge. the contact stated while her daughter was driving 35 mph, the brake pedal was depressed and hesitated to respond, causing a 10-foot stopping distance delay. the contact stated that the failure had been reoccurring while depressing the brake pedal. the vehicle was taken to an independent mechanic where it was diagnosed that the brake booster needed to be replaced. the dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under ford customer satisfaction program campaign number: 13n02 as it had expired. the vehicle was not repaired. the failure mileage was approximately 74,000.

The contact owns a 2013 ford edge. the contact stated that while depressing the brake pedal, there was an abnormal hissing sound. there was no warning light illuminated. the contact also stated that the brake pedal was firm upon depression. the dealer was notified of the failure and informed him that the warranty related to the failure had expired; the contact was then referred to the manufacturer for assistance. the manufacturer provided the same information as the dealer and referred him to the nhtsa hotline for assistance. the vehicle had yet to be repaired. the failure mileage was 151,000.

The contact owns a 2013 ford edge. the contact stated that while driving at an undisclosed speed, the brake pedal depressed the floorboard intermittently. there were no warning lights illuminated. the vehicle was taken to the local dealer; however, the mechanic was unable to duplicate the failure. the failure continued and the vehicle was taken back to the local dealer where it was diagnosed that the rear differential, the brake booster, and the brake master cylinder needed to be replaced. the vehicle was repaired; however, the failure persisted. the manufacturer was not contacted. the failure mileage was approximately 116,000.

Driving under normal conditions, brake pedal goes to the floor, very hard to stop vehicle. this happened 3 times. twice in july 2022 on a family road trip, and today, 11/15/2022 while being driven to work, almost resulting in an accident.

We were driving in the mountains and the brake pedal went all the way to the floor before engaging. this caused us to almost hit a vehicle in front of us, swerved successfully, but then my wife and i have whiplash pain from the instant, hard stop. took it to a brakes plus and they said air in the lines was the cause and flushed the lines. worked for a few days, then almost got into another accident with the same issue of the brake pedal falling to the floor before engaging. took it back to brakes plus and they notified us that ford is well aware of this issue and extended the warranty of the brake booster, which is known to fail. took it to ford, they happily replaced the brake booster, under the warranty, but then said this is not the issue, we need to replace the hcu assembly and replace the master cylinder. which, conveniently, is not under warranty. ford is playing with peoples lives, knowing having faulty parts installed on vehicles and not taking ownership and replacing the parts needed to safely operate their vehicles. when i asked if i can complain, they gave me your web-address instead of trying to make things right. the only response i received worth a penny, is keep your receipts, maybe we can reimburse you, if i/m not dead, when we decide to take ownership.

Hcu unit master cylinder and brake booster failure all at one time (ford knows of this issue that’s why there’s a recall on the brake boosters ) i was driving with my family in the car going about 70 mph down the highway and the brakes gave out causing them to go to the floor and barley able to stop super spongy and barley made it home without using the e brake the next day we limped it to our local dealer ship and they said the hcu unit brake master cylinder and brake booster had to be repair due to no fault of our own now this repair wasn’t cheap at all at a cost of 2000 dollars. always have had the dealership service the vehicle when it was due or recommended . we’ve never had an issue with the brakes on this vehicle before no warnings no nothing just cruising down the road had to hit the brakes due to traffic and nothing, very scary and the hcu units master cylinders and brake boosters in these cars need to be recalled due to safely issues not just for the drivers and passengers but for everyone around on the road . think god i was able to stop if not we would have ended up in the back of a 18 wheeler in a fiery crash and wouldn’t be able to type this complaint . the units were inspected and was told they need to be replaced but dealership service advisor said they see them all the time for no apparent reason just driving and a failure occurs.

Initially we contacted ford when the brake pedal went to the floor while my wife was driving with the kids in the car. ended up having the car towed to ford. they inspected the vehicle and later called and said brake booster was bad. with no signs or warnings of failure i find this a safety issue . ford replaced parts and now we are back to having the pedal on the floor with very little pedal at all. my family's lives are at risk and ford should be responsible.to think my wife has to drive this vehicle with my kids in it and be in a terrible accident one day is horrific.

The contact owns a 2013 ford edge. the contact stated that while reversing out of the garage, she depressed the brake pedal and the vehicle failed to respond. the contact stated that she had to apply extra pressure to the brake pedal to stop the vehicle. no warning lights were illuminated. the contact stated that she previously had the vehicle diagnosed but the failure could not be determined. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 30,000.

The contact owns a 2013 ford edge. the contact stated that while driving at an unknown speed, the brakes became inoperable. there was no warning light illuminated. the contact stated while driving and attempting to slow down to stop, the brake pedal became soft, and depressed to the floorboard. the vehicle was taken to an independent mechanic who bled the brake lines however, the failure recurred. the brake lines were bled again however, the mechanic was unable to determine the cause of the failure. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was contacted but no additional assistance was provided. the approximate failure mileage was 130,000. the vin was not available.

Including hard or stiff power brakes that are difficult to press down and increased stopping distance. this may be due to a failing vacuum pump or hydraulic pressure pump. you may also find that your brake pedal is positioned higher than usual. as a result, you may have to lift your foot higher to press on the brake pedal, apply more force, or

While driving my 2013 ford edge sport down the highway at 60mph the traffic light changed to yellow and then red as normal. when i went to apply the brakes the brake pedal suddenly lost pressure and went to the floor before the vehicle was able to stop. by this time i was in the middle of the intersection. by some miracle i was able to avoid a potentially serious accident as luckily no cars were in the intersection. the brakes were fine one moment and then no brakes the next with no warning lights or error codes. the brakes haven’t changed since then. still no pressure and i’m afraid the drive the vehicle. my vehicle has yet to be inspected/diagnosed, but after doing extensive research online i’ve found that this is a very common problem with the abs system. apparently the valves get stuck open allowing fluid to flow freely past them and the system needs replaced. how is this not a safety issue. i’ve read that so many people have almost been in serious accidents were death could potentially occur. i don’t understand why this has not been recalled. the brake fluid is at normal level and the brake booster was previously replaced by ford a couple years ago. in that instance the brake pedal was very hard and the vehicle would not respond to braking. that issue was fixed by ford on their dime and i was told it was some secret or unpublished recall on certain vehicles, depending on where they were manufactured. this is gross negligence on fords part and can’t wait for someone to sue the pants off them.

9/15/2022 paid $875.90 for brake booster, two weeks later, abs module going out, according to moyer ford, as of 12/01/2022, i’ve called ford complaint and they fail to add my vin number, says only nhtsa can do that. as of today, 12/01/2022, moyer ford is telling me abs modules are on back order with no eta. ford knows this is major brake issue but not addressing it! now when abs part does come in, that’s another $800 out of my pocket, total of $1700 that ford is ignoring and don’t even have the parts to fix! major concern!

My issue is that there is a door ajar alarm that i brought my vehicle into the dealer to fix. with this alarm you are unable to lock your doors while inside the vehicle. someone tried to steal our vehicle from us with us inside, just walked up and opened the door. the attempt was unsuccessful and we got away but it had me thinking that if we had small children in our vehicle, they could easily open the door and fall out. the dealer said this is a known issue and it would cost over $500 to fix but recommended not fixing it because it would just happen again, it's a bad part/design they said. i did call ford motor company and they advised me to report this to you so i'm reporting this before someone gets killed from this known issue.

When braking the brakes go all the way down to the floor and i do not stop immediately. i was driving home from work fri 12/9 after dark and had to swerve to keep from hitting an animal in the road because my brakes did not brake as i expected. if was very unnerving.

In july 2022, brakes gave out twice, pedal going all the way to the floor; hard to stop. then it mysteriously went away. happened again in november 2022. found out ford issued an extended warranty (13n02) on a faulty brake booster. took it to galpin ford. they replaced the booster under this warranty. yesterday, 12/12/22, we had a bit of snow, wife drove the car, almost crashed as brake failure yet again! took it back to galping ford who says 'they cannot find anything wrong'. that's bs! this edge has less than 70,000 miles and is driven by a middle age female (not being aggressively driven). we bought this vehicle used from galpin ford and they did not inform us of this problem. now we have a dangerous car to drive; i can't sell it or i'm liable! there is no recourse for us owners and we are paying the price (both financially and with our lives) because nhsta has failed to issue a recall. get these cars fixed or off the road! owners should not have to bear this financial burden.

The contact owns a 2013 ford edge. the contact stated that on various occasions while reversing, the rearview camera intermittently failed to display. the contact then stated that the failure recurred while reversing and the rearview image was distorted and then a "camera unavailable, please contact your dealer" message was displayed. the vehicle was taken to an independent mechanic, who made the contact aware of a rearview camera extended warranty; however, the vin was not included, and the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and informed the contact that the vin was not included in a rearview camera class action lawsuit, and advised her to file a complaint with the nhtsa hotline. the approximate failure mileage was 60,000.

The contact owns a 2013 ford edge. the contact stated that while operating the vehicle, the braking system malfunctioned causing the brake pedal to become soft, hard, or extend to the floorboard while depressed, causing the braking distance to become extended. the vehicle was taken to the local mechanic who diagnosed that the brake booster was faulty and needed to be replaced. the vehicle was not yet repaired. the local dealer was notified of the failure, but no assistance was offered. the contact was informed that the extended warranty coverage related to the failure had expired. the failure mileage was 94,000.

Due to the door latch issue and my interior light staying on i am unable to see at night when driving. it has caused issues with my battery and i have had to replace it a few times. why isn't ford recalling this?

Brake pedal unexpectedly goes to the floor and brakes fail to stop the vehicle. problem is intermittent and unpredictable. after having master cylinder and brake booster replaced at owner's expense, brakes failed completely at 113k miles. dealer now says the hydraulic control unit must be replaced. this is a dangerous issue and should be investigated. we are extremely lucky that nobody was hurt when brakes failed.

The contact owns a 2013 ford edge. the contact stated while driving approximately 40 mph and slowing for a traffic signal, she heard a hissing sound coming under the driver's side floorboard nearby the steering column. the contact stated that she continued to depress the brake pedal to stop the vehicle; however, the brake pedal went down to the floorboard with an abnormal squealing sound. additionally, the contact stated that the engine stalled. the contact stated that the low oil pressure warning light was illuminated. the contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 120,500.

Brake pedal sinked all the way down to the floor

Unknown but the issue is that the vehicle is all over the road swaying back and forth. the steering is super loose. in other models of the same year it was found to be the toe linkage. also the cross traffic sensor goes off when nothing is even close causing me to slam on brakes thinking something is back there.

Flexplate rattle. tsb from the lawsuits for years 2015 to 2018 days they have to replace the long block. meaning i’ll have to replace either my transmission or engine and i have already replaced the transmission once in this car. there needs to be a recall and it cover all 6f35 transmissions.

The brake pedal goes to the floor before the brakes engage even a little bit. almost rear-ended another vehicle due to the brake failure. took it to the repair shop 3 times for repair. they bled the brakes several times which helped for a day and the problem returned each time. this has the potential to cause a severe accident if it is not resolved. internet articles i've read and my personal experience indicate that replacing the master cylinder, brake booster or bleeding the brakes does not solve the problem. what is my option for a next step?

My 2013 ford edge (se, 3.5l) the brake suddenly went down with absolutely no warning or lights indicating a problem. press very hard and almost down to the floor to stop my car. very dangerous! i thus sent the car to ford dealership (dean seller ford, troy mi), was told the brake booster is down and have to fix it immediately because i cannot drive without the trustable brake. finally cost me $904 out of door. i then found there is a recall (bulletin 13n02) that recalls exactly the same issue of brake booster on ford edge cars from 2007 to 2015, it also extends the warranty of booster to 10 years and 150k miles. my 2013 ford edge only have 79000 miles why my car is not covered under that? this could be a very serious safety issue due to the problem of the brake!!

Driver door closed sensor malfunctioning. can’t get to go off so not sure if door is actually closed or not

I took my car in for routine oil change and was told that my car had needed the ptu transfer case unit fixed. they told me it was leaking and it would soon stop my car from operating. i looked into this and found the same recall was done for other vehicles but not mine! i am sure my vehicle was missed during this recall because the exact same is happening to my car!!!! this is nhtsa campaign id 14v002000. this recall was done on 01/06/2014. there are also other recalls i believe my vehicle is eligible for that my vehicle was not recalled. this process should be a priority to get correct and it is embarrassing i am having to go through this. i hope someone is able to remedy this as i believe this is a manufacturer defect, that i deserve to have compensated for.

Brake pedal go to the floor bad abs assembly

The contact called on behalf of a customer who owns a 2013 ford edge. the contact stated that the vehicle was taken to an independent mechanic who noticed that there was an abnormal hissing noise detected when the brake pedal was depressed. while driving, the vehicle was hesitating. the check engine warning light was illuminated. the mechanic informed the consumer that the brake booster needed to be replaced. the local dealer was contacted but the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 105,607.

Panoramic sunroof broken, glass stuck open, paid to have it closed. can not find a dealer or body shop willing to fix to re-open the sunroof

Brakes make a weird sound, did not need pads rotors or brake booster replaced, (although i replaced them anyway) when hitting the brake, i hear and feel a loose, disjointed sound, similar to ball joints. check engine comes on sometimes, worse in the heat

As i was driving in a 25 mph zone and after i just came to a stop the car would not move then started lurching and i was able to make it into a parking lot , had to have car towed and then was told by mechanic p t u had failed . that cost me 2200.00 and now 17,000 miles later the transmission goes out and it’s going to be 3900.00 . the car is currently at liberty ford in brunswick, ohio 330-225-9141 rich the general manager told me to call him but has yet to return my phone call .

The dome lights won’t shut off when all the doors are shut

The contact owns a 2013 ford edge. the contact stated that fluid from the engine compartment had leaked under the vehicle and the odor of anti-freeze was present inside the cabin of the vehicle. the vehicle was taken to the local mechanic who diagnosed that the water pump had failed causing fluid to leak from the engine and the water pump needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the approximate failure mileage was 85,000.

Brakes go all the way to the floor with zero resistance. very scary. hard to stop. like hydraulic system is gone

The contact owns a 2013 ford edge. the contact stated while attempting to depress the brake pedal, the brake pedal made a hissing sound and went to the floorboard and then became firm. the braking distance was extended. the contact had to pump the brake pedal to stop the vehicle. there was no warning light illuminated. the contact took the vehicle to the dealer who diagnosed that the brake booster failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that the failure was related to nhtsa id number: 10054925000 (service brakes). the failure mileage was unknown.

My 2013 ford edge leaks a pinkish fluid. after taking it to two mechanics, they have determined the water pump is leaking onto the engine which could potentially cause a fire. the repair costs has been quoted at least $3,000. there have been over 100,000 reports of this failure for this vehicle. why hasn't there been a recall?

Total brake failure, no warning lights, no messages. no issues the day before, then total brake failure the next day. fluid levels were within margin and no leaks. we replaced the master cylinder, this did not fix the problem. then we replaced the abs pump module and it helped but the mechanic shop could not bleed the brake system correctly so we took it to a ford dealership and they were able to bleed the brake system correctly and now we have brakes. we have a total of $2300.00 into this fix which was excessive. no recalls for brakes issues for this vehicle from ford.

The contact owns a 2013 ford edge. the contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the pedal became "spongy" and made an abnormal sound. the vehicle was taken to an independent mechanic, where the mechanic related the failure to technical service bulletin: 13n02 (brake booster). the manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 211,500.

- component/system malfunctioning: brake system (master cylinder) randomly loses pressure from the master cylinder causing the brake pedal to collapse to the floor causing severe safety concerns with little to no brakes without warning. yes, vehicle is available for inspection. - our safety and the safety of others is at risk due to brakes not working properly at all times due to a known issue with this vehicle models master cylinder. - the problem has been addressed and confirmed by service tech. no external brake system leakage and the tsb is to replace the master cylinder at owners cost. no warranty or recall!!! - there have been no warning lamps, messages or other symptoms of the problem prior to the intermittent failure.

Brake pedal was slow to engage, had to push almost to the floor board. car only has 60,000 miles. repair shop stated it needed a new master cylinder. after replacing, still no good brake pressure due to inability to properly bleed the brake lines. after the 2nd master cylinder was installed, we were told the pressure regulator for the hydraulic brake lines was also bad. the repair shop stated through research, they have found that the ford edge has chronic problems with this issue. this is a costly repair, well over $2,000. not to mention extremely dangerous to have almost zero brake pedal response.

The contact owns a 2013 ford edge. the contact stated that the dashboard was cracked nearby the passenger's side air bag compartment. the vehicle was taken to the dealer, where it was determined that the dashboard needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 178,000.

The contact’s husband owns a 2013 ford edge. the contact stated while her son was driving 60 mph, the brake pedal was depressed, but failed to respond and went down to the floorboard, almost causing a crash. there was no warning light illuminated. the contact ‘s son engaged the electronic parking brake and began to veer to the side of the road; however, the vehicle spun and stopped on the side of the road. the vehicle was towed to the residence. the vehicle was then towed to several independent mechanics, where the vehicle was diagnosed that the brake booster had failed and needed to be replaced. the dealer was notified of the failure and informed the contact that the vehicle could not be repaired under ford campaign number: 13n02 because the vehicle was 4,000 miles over the extended warranty coverage mileage. the vehicle was not repaired. the failure mileage was approximately 149,000.

Passenger seatbelt locks when pulling out to buckle and rear seatbelt behind driver seat will not lock in the seat belt lock.

On my way to work early morning dark outside the water pump which is timing chain driving failed fluid poured out causing smoke and hard to see out the windshield causing me to have to pull to the side of the road not able to safely see, dark road no traffic 30 miles away from home mechanic told me 3000.00 $ to fix the problem ford should of never built a vehicle like this knowingly that the water pump was not accessible you have to tear the whole engine down, i owe more on the car then what it's worth and to fix the vehicle it would even cost me more then what it is worth. now i'm making payments on a car that i can not drive

Upon occasion brakes go all the way to the floor and require pumping to get them to work. this does not happen on a regular basis but if the car is not driven eg overnight brake failure will happen 50% of the time. once pumped up then everything will be ok. except if we are are on a long trip with few stops or need to break, then the problem will re-occur. no leakage that we could find. the ford dealer that we bought the edge, - new and always had it serviced could find no fault. a week or so ago i took it to another dealer. the ford service manager, drove it around for 30-40 minutes, i was with him. a minor failure did occur. they kept it for additional days and determined front calibers was most likely the problem. i believe that our edge vin number should be included with the rest of t;he 2013 edge break problems and that ford should pay for the repair.0

Car started shaking when i started to slow down at a red light and then loss power in the road. this continued to happen. finally engine light came on i took it to get scanned came back 02 sensor. i will take it back to the dealer on tuesday. my car just shutting off with two kids in the backseat going down the road is not okay and a huge safety issue.

The brake booster continually fails on this vehicle. it is part of a much larger issue that ford has acknowledged. on more than 30 occasions the brake booster has failed causing the brakes to fail. the latest happened today (03/30/23) when i had to brake hard to avoid a near head-to-head collision. this time, when the brakes failed i had to swerve into oncoming traffic, then back into my lane after passing the vehicle that came into our lane from a cross street. we were going under the speed limit, which is 45mph at that intersection. i was finally able to stop after using the manual shifting option to downshift and slow the car enough that the brakes would actually work. the pedal went to the floor when i had to hit the brakes hard to try and avoid the oncoming vehicle. when i contacted ford i was asking about: extended warranty coverage on brake booster campaign# 13n02 i was told by ford that this vehicle is not covered under this campaign, even though it states that the vehicle must be no more than 10 years old (it is a 2013 vehicle, and sold as a 2013 vehicle by description from ford motor company) and it is under the 150,000 mile limit. there are a lot of people that are facing this issue as well, ergo the campaign from ford. they recognize that this is an issue - this should be a recall, not some sort of campaign that ford is using to try and avoid one. the three of us nearly lost our live this time when the brakes failed. how many people will die before this actually becomes a recall? the same should be said of the ford campaign #19n09 - door latch failure. the door could come open while driving under this campaign. these should be recalls that ford must fix. please do not let my granddaughter get into a crash because of this. she is our ward because of cerebral palsy, autism, scoliosis and other issues that she faces in life. isn't that enough for her to deal with? what is this was your granddaughter? would it be a recall then?

5 times in the past 2 years i lost the brakes. each time the car was going at low speed coming up on a stop sign or traffic light, probably 10-15 mph, and hit a pothole with brakes lightly applied. the abs kicked in on each of those occasions. the car could still be braked, but the pedal immediately went to the floor and stopping distances were increased. the first 4 times it happened, the brakes returned to normal operation after the car sat overnight. after the 4th time i learned that there was a 10-year brake booster extended warranty, so i had that done and all was fine. on the 5th time, just recently, i was again approaching a light in a construction zone at very slow speed, with the brakes lightly applied. i hit a shallow trench that had been dug in the pavement, and the abs kicked in and the pedal went to the floor. i still had braking power, but it seemed worse than the other 4 times. unlike those times, the situation did not resolve after the car sat overnight. brake fluid was filled to the "fill line" and there did not appear to be air in the lines, and there was no leakage of fluid anywhere. i brought the car to the ford dealer and was told it was an hcu (hydraulic control unit) failure. i searched online and was appalled to see how many people have had the exact same issue, and some reported serious accidents and injuries. ford says there is a "national backorder" on the hcu, and they have no estimated ship date. in short, my otherwise perfectly good car has become worthless because ford can't supply the part and it is too dangerous to drive, and i can't trade it in with this defect. i'm fortunate that there was no accident, but i believe this is a very serious safety issue that seems to have been known by ford for some time. i'm sure you've had similar complaints, and the extent of the problem will become clear with a 5 minute online search. i sincerely believe this is a safety issue that deserves a recall. thank you.

Shift to park warning light comes on even though the car is in park. this component or system failure is known to ford dealers but they state that it is not on the recall listing. it should be because this is a known issue with ford on the 2013 ford edge. it requires the whole shifting assembly to be replaced at the cost of the owner and not the dealership. my car is available for inspection. i have reported this to the ken garff st george ford/lincoln service and it should be in my file. this should be a recall issue and not replaced at the cost of the owner

All 4 door ajar sensor are not showing that the doors are close which does not allow you to lock ,which also cause the battery to be drained due to the interior lights remaining powerd as if the doors are open !!!!! this is a personal saftey issue for children and adults ,and a theft issue due to locks not locking !!!!!!!!!!! 500.00 dollars a door is insane for a stupid design !!!!!!!!!!!!!!! ford needs to fix this at their expense irregardless of age or miles or number of owners for these vehicles!!!!!!!!!!!!!!!!!!! get it fixed !!!!

The backup camera stopped working properly years ago. when in reverse, the camera is either completely a black screen or upside down. i have been quoted many times by ford that it would be $500-1,000 for me to fix this. this is a common issue with this vehicle make/model. many other people have notified nhtsa of this issue, as well and ford says this is very common yet they take no responsibility to fix it. this creates blind spots and a safety issue while backing up.

I have filed a complaint several times regarding my car. after several times (3) times of getting my fuel valve replaced it is having issues again. this probably has given me incorrect gas milage and has lost power on me going down the road mid drive with 2 kids in the back seat almost causing an accident. this is unacceptable and as soon as something happens there will be a lawsuit. i have replaced this part 3-4 times now and still getting codes and having my car just randomly loose power and shut off. something needs to be done about the purge valve malfunctioning system on these cars before someone like myself and kids get extremely hurt.

Brake pedal goes to the floor when you press on the breaks and you hear a sound as it happens

On april 7th my seat belt receiver (where the seat belt clicks into) broke. it broke with just normal wear and tear, my car has 83k+ miles. the seatbelt would not fully engage and the seatbelt light was coming on every two minutes while driving. i called downtown ford (sacramento) and they said that because my car was outside their 60,000 mile or five year warranty that this part was not covered. i paid to have the part replaced which cost $95.81 for the part and $221 an hour for labor. the total was $324.19

The contact owns a 2013 ford edge. the contact stated while driving 45 mph and depressing the brake pedal, the contact heard air coming from the brake pedal. the contact stated that the low brake air pressure warning light was illuminated. the contact stated that after pumping the brake pedal several timed the vehicle came to a complete stop. the vehicle was taken to an independent mechanic and the mechanic stated that the brake booster needed to be replaced. the vehicle was not repaired. the dealer was contacted but provide no assistance. the manufacturer was contacted, and the manufacturer stated that the vehicle was out of warranty. the contact was referred to the nhtsa hotline for assistance. the failure mileage was 257,000.

I had my brakes repaired and since having my brakes repaired, i continued to have issues with the suspension, vehicle handling and imbalance (vehicle not stopping properly). i was dropping my friend girl's grandsons off at school and my brakes went out...almost causing me to have a head on collision with the vehicle in front of me. i was overwhelmed and hysterical! i had taken my vehicle back to the repair shop that replaced my brakes and i tried to explain what happened. i was bewildered because my vehicle didn't have any warning messages of any sort. i remember riding over some bumpy streets and when the traffic slowed down, i pressed my brakes and they were gone. i had to press the brake pedal all the way down to the floor and i wasn't getting any pressure through the brake line at all, which caused me to almost run into the vehicle in front of me. when i pressed the brake to the floor, my vehicle slid rapidly and made a strange noise before i was able to come to a complete stop. we were terrified because i had ran into the curb trying to stop my vehicle! the repair shop mechanic stated that it could be the caliber connected to the brake line, because my vehicle did not have sweaking noises that you usually hear when your brakes need to be replaced. my vehicle is still in need of repairs, i'm afraid while driving it still. i'm bewildered because i honestly don't know what caused my brakes to just go out like that!

We began experiencing a "hissing" noise when the brake pedal was depressed. additionally, the pedal feels stiff, and occasionally the brakes will not engage at all without significant pressure being applied to the brake pedal. we took the vehicle to a ford dealership, they ran diagnostics, and they confirmed that the brake booster is failing. we discovered that this was a known issue with 2013 ford edge vehicles. ford has a customer satisfaction program (13n02) that was published in its tsb (sb-10054925-6246). this csp recommends that the brake booster be repaired and extends warranty coverage of the part for certain "2010-2013 model year edge and mkx vehicles built at the oakville assembly plant from may 3, 2010 through march 28, 2013." i have been told by ford motor company that my vehicle is not covered under this csp because its vin was not identified as being affected and, while it was made at oakville, it was made in november of 2013. therefore, according to ford, they are not liable to cover the part replacement despite the fact that the issue we're having is the same issue that ford has identified in other vehicles of the same make, model year, and built at the same assembly plant.

My 2013 ford edge is making a hissing noise when the brakes are applied. it has been a few months; i’ve tried to brush it off that it was just my imagination because my brakes are working (for now), there is nothing leaking, but now there is also a jerk feeling. as i’m driving and then slow down, somewhere between 35-40 mph, there is a little jerk or “hiccup” feeling. i have noticed that sometimes the pedal feels hard to press. i’m worried what is going on will eventually cause my brakes to fail and cause injury. nothing has been inspected yet, but i did research and see that there is a recall for this exact problem. however, i have not received anything in the mail regarding this. i looked up my vin and found there are 0 recalls for my vehicle. i believe that my vehicle should be included in this recall.

The contact owns a 2013 ford edge. the contact stated that while operating the vehicle in reverse, the backup camera sometimes became inoperable and would not display an image. the vehicle was taken the local dealer who diagnosed that the camera was faulty and needed to be replaced. the vehicle was not repaired. the contact was notified of the failure, but no assistance was offered. the failure mileage was 55,000.

The contact owns a 2013 ford edge. the contact stated that while operating the vehicle, the door ajar message was displayed. the contact stated that the front and rear driver’s side doors were unsecured. during the failure, the car alarm activated, and the interior dome light remained illuminated. the cause of the failure was not yet determined. the manufacturer was notified of the failure, but no assistance was provided. the local dealer was not contacted. the failure mileage was 88,000.

My driver door ajar light comes on and stays on if you start the ford edge before shutting the door. if you turn off the car then shut the driver door wait a min then start the edge then the door ajar light does not come on. and sometimes it doesn't matter the door ajar light comes on anyway. it has something to do with either the sensor or door latch. i believe it is unsafe cause you don't know if its just on or if your door is really shut as you drive around. also when it on while you are driving when stopping at a red light the screen comes on telling you to put the car in park. it doesn't make since to me. i haven't had it looked at cause can't afford the service call. this started happening in sept 2022. the passenger door had the same problem and was fixed upon buying my ford edge. i don't have proof of it but i can show someone.

The brakes failed to function with no warning whatsoever! the pedal immediately went to the floor with no result. this would have cause an accident had we not been on an empty road with no traffic. the vehicle is available for inspection. the is a huge risk to the safety of my family and other drivers and pedestrians who might be struck by a vehicle that cannot stop. this can definitely result in severe injuries or death. the vehicle was taken to a repair shop where the problem could not be duplicated, even though they tried by slowly driving the vehicle for 2 days. for precautions sake, the rotors and pads were replaced and the brake system components checked and fluid bled. we then took the vehicle back and drove it for about a week in various traffic situations without incident. today, the same failure occurred. by shear grace of god, we were on a road with no traffic again! i have now been reading all the reports on this nhtsa site and am extremely concerned that nhtsa has not forced a recall. this is clearly a repetitive and frequent issue. with ford edge vehicles! do something now before someone dies or is seriously injured. there were no warning lamps, messages or other symptoms of the problem prior to the failure. this first appeared april, 2023.

The contact’s daughter owns a 2013 ford edge. the contact stated that while his daughter was driving at an undisclosed speed, his daughter had to apply added pressure to the brake pedal to coast the vehicle to a stop. no warning lights were illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the vacuum pump and brake booster had failed and needed to be replaced. the vehicle was not repaired. the dealer was notified of the failure and the contact was provided an estimate for the repair. the manufacturer was notified of the failure and the contact was informed that the vin was not included in customer satisfaction program number: 13n02. the failure mileage was approximately 48,000.

With no warning lights or other apparent issues brake pressure suddenly disappeared resulting in the brake pedal sinking to the floorboard before the vehicle would even slow down or stop. this first happened in september 2022. the issue can better be described in both nhtsa complaints 11339440 and 11343191. the brake master cylinder was replaced. it worked until may 2023 and i am now having the same issue. there is almost no brake pressure. the problem has yet to be resolved. this is a very serious safety risk for both the passengers of this vehicle and others on the road. it is almost impossible to come to a full stop within a few seconds.

I was driving when my car suddenly shut off while i was on the freeway!! the steering wheel became locked and i couldn’t even steer it off the road. it started stalling while driving too.

Three times over the past month i have experienced a soft brake pedal that would go all the way to the floor and the vehicle would fail to stop normally. the first two (2) times where at low speed approaching a gas pump. more frighteningly the third time was at 45 mph with my young daughter in the vehicle and evasive maneuvers had to be mad to avaoid a collision. after the first time i had the brake pads changed. earlier on the day of the third incident my vehicle was at a national service center for a brake inspection, because of the alarm from the second incident, and no issue was found. the issue is completely random with no noise, dash lights, warning, or indication of impending failure at all. i have read multiple accounts of 2013 ford edge drivers with accounts matching mine detail for detail. reports of multiple brake booster and master cylinder replacements and hcu replacements with no success. this is extremely dangerous and will eventually result in the loss of life for someone. this needs to be addressed by ford via recall immediately.

I was driving on the highway and someone rapidly stopped in front of me. when i went to push my brakes, my brake pedal with straight to the floor and the car would not stop, almost causing a collision with the car in front of me. brake system failed, no warning lights. this has been an known issue with this car for others but still no recall.

The contact owns a 2013 ford edge. the contact stated that while driving at an undisclosed speed and approaching a stop light, the brake pedal was depressed but was extremely firm. the brakes failed to respond as needed. the driver placed both feet on the brake pedal and the vehicle stopped. the contact pulled over, and her husband drove the vehicle to the residence. the contact stated that while her husband was driving at an undisclosed speed, the failure recurred. there were no warning lights illuminated. the vehicle was taken to the local dealer where it was diagnosed that the brake booster needed to be replaced. the vehicle was repaired. the manufacturer was contacted but no assistance was provided. the approximate failure mileage was 151,049.

Car has trouble starting/running often every time the tank is full. numerous shops can not find the issue

This is in regards to recall # 14s10 (ford) and nhtsa # 14v393000. i was driving my 2013 ford edge when turning there was a pop, and vehicle would not engage into any gear causing an extreme safety issue. after being towed, it was noted that the intermediate shaft was broke and sheared the gears off. this is a very uncommon finding. we contacted ford and was told there was not a recall on this vehicle. therefore, we replaced, through ford, the intermediate shaft and 2 new cv axles (ordered through a parts store). once repairs were completed, the cv axle seal leaked and was also replaced. it started shaking upon acceleration. we then replaced the motor mounts and struts in an attempt to fix the problem. we also put another cv axle on passenger side at that time. at this point, after speaking to several different professionals regarding our problem, we were then informed that there was a recall for this very problem on 2013 edge. we contacted ford again and gave them the recall numbers. they then agreed that the recall should have included this vehicle but that our particular vin number was not included in the initial recall. we were advised by ford to bring the vehicle in and let them inspect it. after inspection, they found that when the intermediate shaft went out, it damaged the transmission. they also stated that looking into the history of this vehicle, this is not the first time for this problem with this particular edge. they stated this should've been included in the original recall as this is the exact reason for the recall. we were advised to contact you with this complaint so that this edge with vin number can be added to the recall and fixed accordingly. this edge is currently at the ford dealer awaiting your response. i implore you to consider adding this vin # to the original recall. the ford dealer is in agreement that this is the exact reason for the recall. thankfully, no one was injured during the initial incident which could have been serious.

2013 ford edge-consumer had already taken vehicle for tune up 2 months after purchase. consumer heard bad thumping noise from back of vehicle. consumer took it to a mechanic and was told about recall # 14v393000- power train: axle assembly. axle shaft. consumer mentioned the 15 yr. rule. consumer replaced power train, new brake shoes, and rotors. dealership where vehicle was purchased never informed consumer before the purchase of the recall. consumer states others have reported similar experience from same dealer. retail installment contract attached.

Door ajar shows not closed, it’s closed. this is a safety hazard. plus the interior lights never shut off and drain the battery. other similar car with the same door latch assembly in ford cars have been recalled, why not mine. multitudes of ford edge owners are experiencing the same problem. just look online. please make ford accountable for this model as well. thank you.

When was driving pushed the brakes and it went straight to floor almost causing me to rear end the car in front of me. dealer said said it is the booster. no police or manufacturer inspection. no warning lights or any other symptoms

The abs module has gone bad numerous times and is in a shop again for the third time in two month. i've havent been able to drive my car for two months at first it was the master cylinder and then the abs unit and then the brake booster and now the new abs unit again! after extensive research my husband and i found that this is very common in my vechile model but not enough cars to be issued a recall. which i think is a massive safety issue because your brakes are very important. if your brakes fail you, you could not only injure yourself and your passengers but others around you. right now my vehicle is at my local ford dealership and they also agree that this is a very common problem and ford isn't recalling them and making customers pay thousands of dollars for the new part and service. i was even told some times you don't get a working abs unit and have to keep going through the service part warranty until you get a good one. which i feel causes more lost time with my vehicle staying in the shop until i get a good one.

2013 ford edge sport water pump defect leaking into the engine causing it to stop in traffic which was dangerous because oil and antifreeze mixed together now it want run.

The contact owns a 2013 ford edge. the contact stated that while approaching a red traffic light, the brake pedal was depressed and went to the floorboard. the vehicle failed to come to an immediate stop and instead coasted at a low speed. the contact turned off the vehicle and the vehicle come to a complete stop. the vehicle was taken to a certified mechanic who replaced the rotors and brake pads. the contact stated that after the repairs the brakes started to lock-up. the service stabili-trac, stability failure, and other warning lights were illuminated. the vehicle was returned to the certified mechanic who replaced the brake booster and brake master cylinder. the failure persisted. the manufacturer was not made aware of the failure. the approximate failure mileage was 195,582.

I took very good care of my car's engine and while driving on the highway the engine block cracked open immediately shutting the car down, almost causing a crash and spilling oil all over the road for no apparent reason. there were no issues with the engine and no check engine lights were on.

Brake vacuum pressure system went out. only 101k miles and 10 years old......

Since first purchasing the vehicle from larry h. ford in mesa, az in 2019 and returning it for repair due to inoperable brakes, the issue has returned time and time again. it is now happening again where i either have to either press the brake peddle completely to the floor or the vehicle will not come to a complete stop at all. this has become extremely costly and i would like to know if this is an issue specifically associated with the 2013 ford edge and find some resolve.

When i hit a pot hole or bump i have no brakes. they go all the way to the floor. my mechanic will not touch them due to brake failure on all the ford edges. i was told to contact you.

The contact owns a 2013 ford edge. the contact stated while driving 30-40 mph and making a turn, the brake pedal was depressed and went down to the floorboard, and the vehicle hesitated to respond. the contact stated that the failure recurred while driving. there was no warning light illuminated. the dealer was notified of the failure and referred the contact to the manufacturer for assistance. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure and informed the contact that the vehicle could not be covered under ford service campaign number: 13n02 because the campaign had expired. the failure mileage was approximately 86,000.

The tailight bulbs are melting the plastic around the lights. this hss been an issue for me and millions of other drivers who own 2013 ford edges. https://www.fordedgeforum.com/topic/9037-burntmelted-taillight-bulbssockets/

I have ran my vin on multiple site and the dealership said the did their inspection on the vehicle. the vin is showing that there is no recalls on this car. however we noticed things going wrong with the edge. even though we bought the car as is, this shouldn't be happening if they did things right. the back up camera saying to contact the dealership, we have to go into the settings and switch from park to drive to somewhat fix the problem. the sync and myford touch has been update as of last week, to 3.10. however the system will switch songs, inputs and even go into the settings while the vehicle is on; without anyone touching the screen. the dealership has told me that they put in a new battery and that everything is fine when we bought it. its not making any sense, i dont believe that they did the inspection the correct way or they wouldve noticed the issues and wouldve been resolved. i have even went so far as to take it to the dealer and show him but of course my car decided to work in that moment, until i left

Door ajar switch won't work on passenger door to turn off the interior lights and leaves door ajar warning in dash on when driving....runs down battery...has been happening since may 2023

I have a 2013 ford edge and i was driving at 40=45 mph and when i came up to a light the brake peddle went to the floor and was very hard to stop. the result was me having to leave the road to the right to avoid a collision. i took it to ford who stated it needed a brake booster and said my vehicle doesn't qualify for an extended warranty on the booster. car had 88k miles at time of incident.prior to the incident no lights or signs. after this i hear a loud hissing noise from under dash.

While driving on 2 lane highway coming to a stop sign, brake pedal depressed all the way to the floor without fully stopping vehicle. there was a hissing sound when depressing the pedal. had to implement the emergency parking brake in order to stop completely. there were no warning lights and this has not happened before. i drove it home with hazard lights on and at every stop i pumped the brakes, heard the hissing sound but pedal goes to floor. when got home i checked brake fluid reservoir, it was full. i do not see any fluid leaks on driveway. i checked a ford forum and see many incidents like this described, too many. apparently this is a known issue by ford and there is a tsb 13n02 (brake booster). this could have been a horrible incident if there had been other cars in the intersection.

I am having problems once again with my brake booster...i had to have it replaced twice so far in the last 2 years. and now i suddenly have to push much harder on my brakes to stop my car & therefore have it repaired or replaced, yet again.

My daughter was driving the car and the vehicle stalled out. a warning light for low oil pressure came on however the oil was change 1 week ago. this is very dangerous because she was on a very busy highway. also when putting gas in the car it sometimes will not start.

* brake booster failure. * ford posted a letter dated 1/9/14; it’s a customer satisfaction program (csp) 13n02 for “certain” 2010-2013 edge and mkx vehicles; an extended warranty coverage for brake boosters. * vehicles covered; “certain” vehicles built at the oakville assembly plant from 5/3/10-3/28/13. * the program extends the coverage of the brake booster to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first; it is a one time repair program. * reason for additional coverage; brake booster may develop a small tear in the diaphragm; if this happens there is a “hissing” noise when the brake pedal is depressed and there is also a “spongy” pedal feel. * service action; dealers will replace the brake booster at no charge. details about my 2013 edge: * it was built in nov 2013 at the louisville assembly plant. * i purchased it in april 2014; a little over 9 years ago. * it has almost 77,200 miles. * my brake booster has a “hissing” noise and a “spongy” pedal. why does this csp extended warranty only cover vehicles built at the oakville plant and not other plants? i “assume” my edge has the same brake booster in it as the ones built in oakville. that’s the only reason mine is not covered. ford obviously knows they had problems with these brake boosters but only provided the extended warranty to vehicles built at the oakville plant. why? i think it should cover all brake boosters from the manufacturer who made the ones for oakville regardless of where the vehicle was built. what difference does it make where a vehicle was built if it has a defective brake booster? please review and assess the situation and advise at your earliest convenience. thank you. ernest franklin (frank) burdette jr. 2061 wilkerson road ringgold, va 24586 [email protected] 434-489-6045

Window switch on driver’s door quit working. switch for rear passenger windows also not working. front passenger window switch works. possible cause is faulty wiring harness in the door (only one blue wire comes loose from the plug, causing the driver’s window switch to go dead.)

The contact owns a 2013 ford edge. the contact stated that while the vehicle was at an independent mechanic for an oil change, the contact was informed that the power transfer unit (ptu) was leaking and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 74,000.

The contact owns a 2013 ford edge. the contact stated that while stopped at a traffic light, there was an abnormal hissing sound coming from the vehicle. the contact stated that the brake pedal was depressed and went to the floorboard. the contact released the brake pedal, and the power brake functionality would return. the contact stated that the brake failure had become a recurring failure. the contact stated no warning light was illuminated. the contact had not taken the vehicle to a local dealer or independent mechanic. the vehicle was not diagnosed or repaired. the contact researched online and related the failure to manufacturer customer satisfaction program: 13n02 - extended warranty brake booster (service brakes, hydraulic). the contact stated that the vehicle was no longer under warranty coverage. the manufacturer had been informed of the failure. the failure mileage was approximately 75,000.

The contact owns a 2013 ford edge. the contact stated while driving 30-35 mph and depressing the brake pedal, the brake pedal was hissing. the contact stated that she applied more pressure to the brake pedal to stop the vehicle. the contact stated that the failure had been recurring while driving. the vehicle was taken to an independent mechanic, where it was diagnosed that the brake booster needed to be replaced. the vehicle was not repaired. the dealer was notified of the failure. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 114,650. the contact stated the brake booster has failed and is now having the engine to stall.

To whom it may concern, i urgently report a critical safety issue with my 2013 ford edge that poses significant risks to driver and passenger safety. the door locking mechanism has malfunctioned, making it unresponsive to any switches inside or outside the vehicle. this prevents access or swift exit during emergencies, jeopardizing lives. despite the door being securely closed, a false warning light indicates that the door is ajar. opening the door from inside has become difficult due to a faulty interior handle, and the auto-locking system engages immediately upon manual opening, hindering quick exit. this issue has been reported on forums, and it appears that some dealerships are aware of the problem; however, the fix is reported to be costly. such safety concerns demand immediate attention to avoid potential accidents and injuries. i request a thorough inspection of the malfunctioning component and urge for an urgent resolution. i also call for ford's comprehensive investigation and prompt action to ensure driver safety. there were no warning lamps or messages prior to the failure. please take immediate action to rectify this safety concern and safeguard lives on the road. sincerely, [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Transfer case on vehicle started rattling.

The contact owns a 2013 ford edge. the contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle made an abnormal sound. additionally, the contact stated that while driving at an undisclosed speed, the vehicle stalled. the vehicle was taken to the dealer, who informed the contact that the brake booster needed to be replaced. the contact related the failure to technical service bulletin: 13n02 (brake booster). the manufacturer was made aware of the failure and referred the contact to file a complaint with nhtsa hotline. the failure mileage was approximately 113,600.

My vehicle on paper would qualified for the ford customer satisfaction program 13n02 for brake booster replacement. not sure why vin is not coming up under the program. i have a 2013 edge and just had a brake booster failure with delayed braking (not sure when the vehicle would come to a stop) and hissing when brake pedal is pressed. i took it to a ford affiliated repair shop for diagnostic and found brake booster "inoperable". other 2013 edge vehicles assembled at the same factory in the same year were included in the replacement program. i have attempted to contact local ford dealerships and ford corporate with no response. this extension of warranty was 10 years or 150,000 mile. i purchased the vehicle january 2014 as a new car.

While driving the 2013 edge sport/vehicle just stalls out, tool light appears on for a couple of seconds then shuts off, vehicle doesn't accelerate, and then vehicle shuts off. vehicle does start back up. this happen more than one occasion. called dealership - waiting to get my vehicle in the shop. very dangerous because i was in the middle lane and almost got rear-ended and but myself and my son in danger along with other drivers. no prior engine light or any other light on beforehand.

In my experience, as i was driving the vehicle in july of 2021, i pressed on the brake pedal with my foot and the vehicle did not stop. i rolled directly into an intersection. thankfully i was not traveling at a high rate of speed and no one was coming in the opposite direction. this could have 100% caused a serious accident. i feel extremely lucky that it did not. i have 2 young children that were in the vehicle. there was absolutely no prior warning that there was any issue with the brakes or anything else for that matter. according to the independent service center that the vehicle was taken to, the problem was confirmed to be a faulty brake booster. the brake booster was replaced for a total cost of $743.81 including parts and labor which i paid for out of my pocket. i am the second owner of this vehicle which i purchased in earlier in 2021. at the time of the repair i was not aware of the fact that ford motor company had issued an extended warranty for the brake booster (which has since expired). i only found this out in august 2023 when i brought my vehicle in for inspection. i have tried to contact ford motor co regarding this issue and i have requested a reimbursement for the parts and labor which has been denied (even though the repair was made within the extended warranty period). i am strongly suggesting that this part be recalled as it presents a serious life safety concern that ford motor co is obviously aware of.

Braking is delayed car is still traveling once brake is applied hear a hissing noise took to auto repair technician said he cannot fix this is the 8th ford edge that he has unsuccessfully repaired believes it is actuator

Vehicle will not idle at the correct rpms. replaced battery and alternator had everything checks by a certified mechanic. the battery light will come on while driving and the car will begin to stall out while driving. cannot run ac or any electric component in the car. really scary when you have kids in the car driving down the road and it begins to shut down but still going the same rate of speed.

The contact owns a 2013 ford edge. the contact stated that while depressing the brake pedal, the brake pedal went to the floorboard with an abnormal whining sound coming from the brake pedal without warning. the vehicle was taken to an independent mechanic and was diagnosed with a defective brake booster. upon investigation, the mechanic discovered technical service bulletin: 13n02 (brake booster) which he linked to the failure. the manufacturer was notified of the bulletin but offered no assistance. the vehicle had yet to be repaired. the failure mileage was approximately 143,000.

The contact owns a 2013 ford edge. the contact stated that while driving 35 mph and coming to a stop light, the brake pedal was depressed, and the brakes were inoperable. the contact stated that he was able to safely drive the vehicle to the residence. the vehicle was taken to the dealer where it was diagnosed with hydraulic control unit failure. the contact was informed that the hydraulic control unit needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 127,526.

The first issue i am having is that the vehicle is telling me to put my car in park when it’s already in park. this has been going on for many months now. my second issue is when i fill my tank to full and try to start it, it has a hard time turning over. this has been going on for many months now. my third issue is that my front wipers will not turn off no matter what i do. and it’s been weeks. the fourth issue i have is that two of my tires keep leaking air since i have purchased a vehicle from the dealership and i have had it in and they claim they sealed it but they are still leaking. so i constantly have to fill them up with air. this has been going on since i bought it from the dealership.

Doors are registered as open but are closed.

The headlights have been a porblem from day one. we changed them to a brighter bulb and we cant seem to get them adjusted. door ajar has been replaced on the right rear and now is doing the same thing on the right front passenger door. now the brake pedal seems "hard" when we push it and i have seen recalls for the brake booster yet it shows our edge has no recalls. we will be taking it to our mechanic to be checked.

While driving 45 mph the brake pedal suddenly lost pressure and went to the maximum distance before it started braking and the rate of braking was lowered. my safety and those around me were put at risk of an accident because i could no longer judge the proper pressure to apply to the brake pedal. the brake warning light is illuminated. the problem was reproduced by service stations.

While driving brakes become stiff, hard to press pedal down. no lights came on or any other kind of warning. had a close call with vehicle in from of me, had to swerve out of way.

Power brake booster failure- no warning lights

The contact owns a 2013 ford edge. the contact stated that while the brake pedal was depressed, the vehicle failed to stop. the contact stated that she applied pressure to the brake pedal that extended to the floorboard to glide the vehicle to a stop. the contact stated that she heard air coming from the brake pedal while depressed. no warning light was illuminated. the contact stated that upon an independent mechanic inspecting the vehicle, he determined that the brake booster had failed. the dealer was notified of the failure and the contact was informed by the dealer that the vin was not included in a recall, and an extended warranty had expired. additionally, the contact stated that front passenger’s side door failed to latch securely closed, and the door ajar warning light remained illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and the contact was informed that the vin was not included in a recall. the contact was advised to call the nhtsa hotline for assistance. the failure mileage was approximately 120,000.

The contact owns a 2013 ford edge. the contact stated while driving over a speed bump and depressing on the brake pedal, the vehicle failed to slow down as needed. the brake pedal went to the floorboard. there was no warning light illuminated. the contact desperately depressed the brake pedal and the vehicle slowed down. the contact was able to stop on the side of the road. the contact shut off and restarted the vehicle, and the vehicle operated normally. the vehicle was taken to an independent mechanic who stated that the brake master cylinder needed to be replaced. the vehicle was repaired but the failure persisted. the vehicle was taken to the dealer and the contact was informed that the hydraulic control unit (hcu) module needed to be replaced. the vehicle was repaired. the manufacturer was contacted but no assistance was provided. the contact was referred to the nhtsa hotline for assistance. the failure mileage was 96,000.

I have a 2013 ford edge. mileage approx 55,000 miles. all scheduled maintenance was up to date. in july 2023, while driving, car started to decelerate. no noises, smells or loss of steering. it was as if my gas pedal just stopped working. my dash had a warning to refer to owners manual. i thank the lord there was a break in traffic and i could "coast" to the emergency lane. i shut off the car, restarted it and everything was fine. took it to my repair shop, they did a fuel injection cleaner and said...see how it goes. cost: 150.00. 5 weeks later, august 2023 the same thing happened. went back to repair shop where they diagnosed i needed a throttle body assembly replacement. tack on another 450.00 bill. in both cases the power loss could have resulted in an accident with bodily injuries. my complaint about the ford throttle body is not the first, a recall should be issued!

Started with a "spongy" pedal feel that included a noticeable effect on braking performance. great force was necessary in order to stop the vehicle. occurred and worsened quickly and felt incredibly unsafe - like my breaks would give out at any minute. break booster was replaced at ford dealership, but not covered under "customer satisfaction program" extended warranty #13n02. i was six months over the cut-off date. not happy.

The contact owns a 2013 ford edge. the contact stated while driving at various speeds, the brake pedal had to be depressed to the floorboard to slow the vehicle. the contact stated that there was an abnormal sound coming from the vehicle. no warning light was illuminated. the vehicle was diagnosed by the dealer however, the failure could not be duplicated. the vehicle had not been repaired. the manufacturer was made aware of the failure and determined that the vin was not under recall. the contact was referred to the nhtsa hotline for assistance. the failure mileage was approximately 110,000.

The contact owns a 2013 ford edge. the contact stated while depressing the brake pedal to slow the vehicle, the contact heard an abnormal sound coming from the brake pedal and the brake pedal became stiff causing the contact to apply extra force onto the brake pedal for the vehicle to come to a complete stop. there was no warning light illuminated. the vehicle was taken to the dealer that stated that the brake booster needed to be replaced. the vehicle was repaired. the manufacturer was contacted and stated that the vin was not under an extended warranty program and advised the contact to contact the nhtsa hotline for assistance. the failure mileage was 141,000.

The contact owns a 2013 ford edge. the contact stated while driving 35 mph, the brake pedal was depressed but the vehicle failed to slow down as intended. the check engine warning light was illuminated. the vehicle was taken to a dealer where it was diagnosed that the brake booster pump needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 144,000.

The backup camera works when it feels like it and the monitor glitches when it is working as well as things appear upside down and blurred when in reverse. the camera stays on for a minute after gear is placed in drive. the radio goes in and out. the screen freezes up after disconnecting a hands free call. the brakes feel like they’re locking up when pressed and makes a clunking sound.

The contact owns a 2013 ford edge. the contact stated while reversing, the rearview camera display displayed an upside-down image. the contact stated that the vehicle then returned to normal functionality; however, the failure had become a regular occurrence. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 50,000.

Vehicle will flash awd off and have a wrench symbol. car will drastically slow down and shake. once car is cut off and on again, it will work for a little bit before repeating the problem. no codes recorded

The contact owns a 2013 ford edge. the contact stated while driving 35 mph, with the brake pedal depressed to the floorboard, the brake pedal made an abnormal hissing sound and vibrated, failing to stop the vehicle as expected. the contact stated that an abnormal amount of pressure on the brake pedal was needed to bring the vehicle to a complete stop. no warning lights were illuminated. the vehicle was taken to an independent mechanic, who advised the contact to take the vehicle to the dealer. the vehicle was not repaired. after investigating the failure, the contact related it to customer satisfaction program: 13n02, but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 78,000.

While i was driving my ford edge 2013 limited, the car shuts off and i lost control of the steering wheel and brakes. i almost hit a pole do the steering wheel going hard. i’m not the only person with this i problem. this happened to me before.

The contact owns a 2013 ford edge. the contact stated that while driving at 35 mph, the vehicle suddenly came to a complete stop. the contact stated that the front driver’s side tire had nearly detached from the vehicle. the contact was uncertain if any warning lights were illuminated. due to the failure occurring in the middle of a busy roadway, police were called, and the vehicle was towed to a parking lot where it remained. upon arrival to the scene, the tow truck driver alerted the contact nhtsa campaign number: 14v393000 (power train). the manufacturer was notified, and the contact was informed that there were no recalls on the vin related to the failure. the vehicle was not repaired. the failure mileage was approximately 100,000.

I ve been having to pump my brakes and push real hard to make them work. i ve been told by local mechanic that it is the power brakes booster i ve called my local ford dealer where i bought my car, oxmoor ford i was told the brake repair warranty was for 10 years and no longer applied to my car. i only have 45,00 miles. please help extend the warranty on my car since i am still in the 10th year. they said it ended april 25, 2013 i did have a wreck earlier this year- i rear ended someone- could have been the brakes. don t know

Back left door(rear driver) ajar when door is clearly closed.

Brake pedal goes all the way to the floor and is like a sponge at random times. this causes the car to not brake and you have to pump the breaks and what it feels like add pressure to the brake line. this has happened several times over the past 8 months. it appears to be a known issue with a lot of owners. i have had two mechanics look into this problem and have paid almost $500 and no issue can be found. i’m now concerned for anyone to drive it until the issue can be resolved. this could cause a deadly accident! here is the link to some of the other complaints regarding the same issue: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The brake pedal became difficult to depress at very low speed and rendered the vehicle difficult to completely stop. there was no warning light or other indication of defect. at one point i could have potentially had a collision with another vehicle at an intersection when i started to go but stopped. the brakes worked normally at higher speed. i took the vehicle to a repair shop which said the brake power booster was bad and needed to be replaced. before the work was commenced i ran the vin through both the ford and nthsa websites to see if there was any recall or other information on this problem and found nothing. after i got the car back i did some research on the issue and found there was a problem with this part in the same year and same plant where my vehicle was manufactured, to wit 2013 in ford's oakville plant, and that ford had given extended warranties on the brake booster part to 150,000 miles on certain vehicles made in the plant but not mine. reference number is 13n02. i have written ford about this but they disclaimed responsibility. i do not have the part, as the repair shop had disposed of it before i found about the part problem in the oakville plant.

2013 ford edge. my dad's ford edge started having brake issues with the pedal going to the floor and the car not stopping. we replaced the master cylinder, and abs control module with dealer parts and the issue continued. we then replaced the brake booster. same issues are still there. we've even hooked up our $4,000 scanner to do the brake bleeding process. the brakes have been bleed well over 20 times now. we've spent over a mouth trying to fix this issue. my husband is a asc certified master tech and has been working on cars for well over 25 years. we're at a loss with this issue. ford needs to do a recall, there are numerous reports on line of this issue happening to other ford edge owners. it is unsafe to have these vehicles on the road when the brakes are not working properly.

Brakes became soft and pedal then went down to the floor while driving. i was able to pump the brakes back up and i took it to the ford dealer and they could not find an issue they said the brakes were fine.

I purchased my ford from a used car lot and only 3 months later without any alerts my brake pedal goes to the floor. it makes a hissing sound like air being released. my brakes and fluid are fine? why are their recalls on my same year vehicle, but not mine. i understand replacing brake booster, master cylinder will not help. now i am broke from purchasing my ford, i can't afford to dump more money into a vehicle that can't be fixed. you need to recall the entire car! now my dash lights go crazy, even abs once? this car is a freaking lemon and someone is going to get hurt. then ford will responsible for their manufactory error?

The contact owns a 2013 ford edge. the contact stated while driving at various speeds, the vehicle suddenly lost motive power and failed to accelerate or move forward. after turning off and restarting the vehicle, the vehicle operated normally. the contact stated that during the failure, the message "power train malfunction" was displayed. the vehicle was taken to the local mechanic who was unable to determine the cause of the failure. the local dealer was notified of the failure. the manufacturer was not notified of the failure. the failure mileage was 150,000.

The contact owns a 2013 ford edge. the contact stated that on several occasions while driving at various speeds, the brake pedal was depressed to the floor to bring the vehicle to a complete stop. the vehicle was taken to a dealer where it was diagnosed that the brake master cylinder needed to be replaced. the vehicle was repaired but the failure persisted. the vehicle was then taken to the same dealer where it was diagnosed that the brake booster needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 141,439.

After filling up the vehicle to the "first click" at the gas station and driving home, noticed strong fuel odor in garage. next trip noticed a puddle of fuel under the fuel tank and dripping fuel from vehicle. issue goes away after driving about 75 miles. next fill up, purposely kept fuel level no higher than about 3/4 tank do not currently have the issue. am not filling the vehicle to full any longer. no check engine light indicated, even after driving over 300 miles.

The contact owns a 2013 ford edge. the contact stated that while driving at an undisclosed speed, the brake pedal was soft and required an abnormal amount of effort to bring the vehicle to a complete stop. no warning lights were illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the abs hydraulic control unit. the contact was informed that the abs hydraulic control unit needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 88,000.

On at least two occasions, i’ve experienced my brake pedal going all the way to the floor when trying to stop. i’ve had my brakes inspected by two different dealers and both have confirmed that the brakes are in good condition with no repair needs. the brake pedal will slowly continue to the floorboard and then i have to almost pump them to resume the stopping mechanism. thankfully, it’s only happened twice and neither incident caused an accident or injury. after reviewing these noted incidents, i see that i’m not the only edge driver who has experienced this issue that needs review by ford.

My brake booster failed while driving and lost control. recall had been issued for for 2013 edge for this problem based on vin. mine was not included yet it failed in my low mileage garaged car. nearly impossible to contact ford for resolution. if the failure happened on my car it should be covered under terms of recall.

The brake pedal goes all the way to the floor without stopping the car. it makes a hissing sound. i have almost had three collisions because of it. the ford service center told me it's three months outside of the manufacture date range for a warrantied service of the brake booster on select ford edge models manufactured at their oakridge plant between may 3, 2010 and march 28, 2013. (13n02) my car was manufactured at that plant on june 24, 2013. the warranty extends replacement of the booster pump on cars for 10 additional years up to 150,000 miles. my car's warranty start date is april 21, 2014 and it has less than 100,000 miles. that means it is with in the warranty parameters, except for the date of manufacture. i have opened a case with ford customer service, but they are telling me that the repair of the brake booster cannot be covered under their warranty extension.

Break booster with leak noted requiring replacement. turbo boost needing replacement. after turbo boost replacement, began having a shudder during acceleration between 40-48 mph. now needing torque converter replaced.

The contact owns a 2013 ford edge. the contact stated that upon coming to a complete stop, the temperature gauge indicated that the vehicle was overheating. after restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. no warning lights were illuminated. the vehicle was taken to an independent mechanic, who was unable to determine the cause for the failure. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 15v813000 (electrical system), but the vin was not included. the manufacturer was notified of the failure, and a case was opened. the failure mileage was 122,000.

The contact owns a 2013 ford edge. the contact stated while driving at an undisclosed speed, the brake pedal briefly became spongy, and the vehicle failed to slow as expected. after pumping the brake pedal, the brakes returned to normal functionality, but the failure became a regular occurrence. the advanced braking system warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic brake power booster and informed the contact that the electronic brake power booster needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 87,000.

The contact owns a 2013 ford edge. the contact stated while depressing the brake pedal to stop the vehicle, the brake pedal was firm, and the vehicle failed to stop immediately. the vehicle was taken to the local service center who diagnosed that the brake booster was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was provided. the local dealer was not contacted. the failure mileage was 101,500.

Brake booster went out on the way to work. just out of warranty. hissing sound from brakes. brakes are weak and the leak also caused the car to stall at lights when idling. i have two of these cars and both had the brake booster go out barely out of warranty. this is unacceptable.

Brake booster went out just out of warranty. brakes would work, then not work. brake petal goes to floor, or would be hard to press. almost drove into the dealership window when taking it in for service.

Brake pedal goes to the floor with much reduced braking power. then problem may go away for awhile, but then always reappears. starts at intermittent, but eventually becomes permanent. had brakes and rotors replaced which did not help. had master brake cylinder replaced which did not help. determined to be the abs/hcu unit internal valves getting stuck "open" which allows the brake fluid to bypass the brake system which causes low brake pedal and loss of brakes. very costly too have repaired and parts are not readily available. many 2013 (and other years) ford edge owners are experiencing this problem as can be seen by the many youtube videos identifying this problem. ford should replace the defective units. not having brakes is a big safety issue.

The contact owns a 2013 ford edge. the contact stated that while shifting to park(p), the message “shift to park” was displayed. the contact had to park and turn off and restart the vehicle and press the button on the gear shifter several times before the message would cease to appear. the vehicle was taken to the dealer who diagnosed that the gear shifter had failed and needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. the approximate failure mileage was 80,000.

Our 2013 ford edge (fwd) suffered a failed "brake booster" on or shortly before june 15, 2023 at 101,900 miles. the vehicle was cautiously driven immediately to the local selling dealership because of the immediate safety risk of brake failure. the vehicle was manufactured/assembled at ford's oakville assembly plant in june 2013. we purchased/took delivery of the vehicle in august 20143. the brake booster was replaced by the local/selling dealer at our cost of $1,374.41. shortly after the repair, we discovered via an online forum that there had been a ford motor company "customer satisfaction program (no. 13n02)" letter sent to "all u.s. ford and lincoln dealers" dated january 9, 2014, extending warranty coverage to "...10 years of service or 150,000 miles." we were never informed by the selling dealer or ford motor company of this program. the equipment/vehicle failure was within the extended warranty period. when we raised the issue with the selling dealership, we were referred to ford motor company ... to no avail. we do not have the resources to take legal action against the selling dealership and/or ford motor company to recover our expenditure. this was/is a vehicle safety issue. fortunately, nobody was killed or injured due to this equipment failure. help!

On tuesday 10/17/2023 i was driving my wife's 2013 edge on dry pavement at about 40 mph. a deer came from nowhere and i had to slam on the brakes hard to barely miss it. the car slowed for a split second and then the front right tire locked up and the car went into a full, fast moving slide uncontrollably into the middle of the oncoming lane which had 3 vehicles coming straight at me. i grew up driving cars without abs and i knew to immediately let off the brakes to regain control and whip the car back in my lane before i caused a head on collision and double rear end collision between the 3 cars coming at me. i missed the oncoming lead car by only a few feet. my collision would have had a combined impact speed of 60 to 70mph. i was shocked! i took the car to my long time mechanic and he drove it easily reproducing the same result. he was also shocked and completely baffled because the car had no codes in all of his testing. he called ford and searched all the repair forums, and technical bulletins and found nothing. i took it to another repair shop. they were also shocked and suggested i take it to a ford dealership. i took the car to the ford dealer i purchased it from. they were shocked and refused to return it unsolved. early on a regional ford tech told them that they don't get involved in cars older than 5 years.they had the car for over 5 weeks and tried everything they could including donating all abs components from a 2014 edge that they had in their loaner fleet. eventually they tested the other edge with the computer hooked up and were shocked to discover that it did the same thing. we all wished we had tried this first. they talked to ford engineering and were told that this is normal operation for this car. some people may never have to hit their brakes as hard as i did that day, but if they do, it could be catastrophic. i'll bet there's data out there to confirm this has caused many bad accidents! see attached ford invoice i hope this is looked into!

The contact owns a 2013 ford edge. the contact stated that while the vehicle was shifted into reverse, the back over prevention camera image was displayed upside down. the vehicle was taken to an independent mechanic and the contact was informed that the vehicle should be taken to the dealer to be serviced. the dealer was not contacted. the manufacturer was contacted and referred the contact to the nhtsa hotline for assistance. the approximate failure mileage was 120,000.

The contact owns a 2013 ford edge. the contact stated that while reversing, the rearview camera displayed a distorted image. the contact stated that the rearview camera had previously been replaced in 2020 under warranty. the vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. the dealer informed the contact that there was no recall associated with the vin and referred her to the manufacturer for assistance. the manufacturer was made aware of the failure and a case was opened. the contact was advised to file a complaint with the nhtsa hotline. the contact related the failure to nhtsa campaign number: 20v575000 (visibility); however, the vin was not included in the recall. the failure mileage was approximately 135,000.

Recently change my break pads but, al the sudden they just stop working

While driving the 2013 ford edge, during a right turn, the brake pedal went to full hard to depress. the check engine light illuminated and the vehicle stalled. my daughter, a new driver, narrowly avoided an accident by pulling to the side of the road. our local technician inspected the car and found the brake booster damaged. ford is aware of this issue and has covered the replacement to some vehicles under their customer satisfaction program. the booster was replaced and the vehicle is operational now. ford is very aware of this issue and this is an extremely dangerous situation to the driver of these automobiles and others on the road.

Purchased 2013 ford edge awd limited used 12/17 with 68,xxx miles. [xxx] began experiencing brake issues. when trying to stop brake pedal went to floor not slowing/stopping vehicle. vigorously pumping brake stopped vehicle. took vehicle to neighborhood shop, was informed of recall 13n02. contacted ford national service center (800) 727-7000, confirmed my car covered by recall. recall work was performed at bellevue ford, 411 116th ave ne, bellevue, wa 98004, united states, on september 28, 2020. recently, [xxx] problems reoccured, this time brake failed and vehicle would not stop at busy seattle intersection fortunately i wasn’t stuck/struck by other vehicles. subsequently i again called ford national service center and was informed that recall/replacement parts are only warranted for 24 months. my car is currently in shop (for 3 days so far) . it seems that the brake booster that is the recall issue affects the entire braking system and pieces of the diaphragm within replaced brake booster are carried to the master cylinder, thru the brake lines and also affect the antilock computer components. additionally, the ford manufactured ‘replacement parts’ are often themselves defective. brakes are arguably the most important safety system in a passenger vehicle! obviously ford has manufactured and is aware/responsible for this un-safe condition. they chose to ignore this situation. it seems ford only manufactured 129,000 2013 ford edges. there are thousands of brake issue complaints listed the internet and many hundreds of safety issues reported here at nhtsa. please investigate this life safety issue. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2013 ford edge. the contact stated that upon entering the vehicle, she became aware that the driver's side door had not latched properly. upon entering the vehicle, the contact observed that the abs warning light was illuminated on the instrument panel. the vehicle was taken to an independent mechanic, who determined that the front brake rotors were cracked. additionally, the vehicle was diagnosed with a door check arm failure. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa action number: pe16012 (latches, locks, linkages, interior lighting). the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 100,000.

The contact owns a 2013 ford edge. the contact stated that while decelerating from 45 mph, the brakes failed to respond immediately. the contact continued depressing the brake pedal however, the pedal lost pressure. the vehicle was taken to the local mechanic and a diagnostic test was performed, the brake lines were bled, and it was determined the brake booster had failed. the contact stated the failure persisted. the contact went to the dealer and was informed to contact nhtsa hotline for assistance. the manufacturer was not made aware of the failure. the vehicle was not repaired due to the cost. the approximate failure mileage was 86,000.

The contact owns a 2013 ford edge. the contact stated that, upon coming to a complete stop, the brake pedal felt abnormally hard. after shifting the vehicle into park, releasing the break pedal, and shifting back into drive, the vehicle returned to normal functionality, but the failure became a regular occurrence. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 179,000.

Put car in for regular service, and to investigate burning smell and transmission slippage. mechanic found that the power transfer unit (ptu) was completely filled with a paste-like sludge. (he has pictures) mechanic says that the ptu is too close to the catalytic converter, therefore overheating the ptu and literally boiling the transfer fluid. he was able to clean the module, but says there's still a leak around the ptu seal. the work required to replace the seal, would also merit replacing the ptu. but, this is a $800 part! the safety risk would have been my transmission completely seizing up and causing an accident due to mechanical failure. the vehicle has had all of it's regular and milestone service work performed. no warning lights went off. i'm on borrowed time with this part and/or new transmission. will there be a remedy to prevent this in the future?

The rear driver side door ajar light well come on when the door is closed and not making my doom lights come off and stay on and running down my battery

The contact owns a 2013 ford edge. the contact stated while driving the vehicle at an undisclosed speed the vehicle did not immediately stop when the contact depressed the brakes. no warning lights illuminated. the vehicle was taken to the dealer where a diagnostic was performed. the dealer stated the eco booster failed and needed to be replaced. the vehicle was not repaired due to cost. the contact referenced ford's customer satisfaction program 13n02 as a possible solution however, the vin was not included in the recall. the manufacturer was notified of the failure. the failure mileage was approximately 110,000.

I've had bad gas mileage since i got vehicle 10 months ago. i had 19 miles left when i parked my edge after having brake booster replaced on 2/15/24 13n02, to wake up with 0 miles left??? i've been getting 15 mpg? that's easy country driving, now my gas is disappearing. i believe it's same problem as fuel leak recall 14v-002/13513. the 2013 fordm edge should be a buy back do to so many manufacturers errors.

I was issued a customer satisfaction program #13n02 while replacing brake booster helped, bypassing the fact the master cylinder fluid leaked into brake booster and was not part of repair is just ridiculous. until master cylinder is repaired, problem will not be resolved! please remedy by including master cylinder with brake booster 13n02. my brake pedal still goes to floor, i am requesting your immediate response

The contact owns a 2013 ford edge. the contact stated while driving approximately 60 mph, the vehicle lost motive power and stalled. the driver was able to steer the vehicle unto the shoulder and restart the engine. after restarting the vehicle, the vehicle operated normally. the failure had occurred on three separate occasions. the cause of the failure was not yet determined. the local dealer and manufacturer were notified of the failure but no assistance was offered. the failure mileage was 111,000.

While stopping the brake pedal will sink all the way to the floor. brake booster was replaced but the problem persisted. master cylinder was replaced but problem is still there. the only thing that saved me from an accident was the emergency brake.

The contact owns a 2013 ford edge. the contact stated while driving in bumper-to-bumper traffic and depressing the brake pedal, the vehicle failed to respond. the contact immediately pulled to the side of the road, and she was able to stop the vehicle by shifting into park(p). the vehicle was towed to an independent mechanic, where it was diagnosed that the brake booster had failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and advised the contact to save the receipt for a potential reimbursement. the contact stated that the failure recurred. the vehicle was taken to an independent mechanic, where it was diagnosed that the brake booster had failed and needed to be replaced. the contact received notification of ford campaign number: 13n02, which she related to the failure. the dealer was notified of the failure and charged a fee for diagnostic testing. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 106,490.

The brakes just went to the floor causing the car hard to stop. this is my daugthers car with my two grandbabies in the car. she took it to a local ford dealer and they stated that it just needed to be updated (computer update i guess). the car worked after that until today. she hit a bump in the road and the brakes went to the floor again when she tried to stop. she has no warning lights that appear. the dealer states that there is no recall for this issue. this is a saftey issue for everyone on the roads.

Liquid was leaking below the 2013 ford edge engine in our garage. a reputable independent repair center checked it out and found it to be the water pump leaking; which is located inside the ford cyclone engine. the engine would need to be taken apart to replace the defective water pump. it was explained to me that driving the vehicle may cause water to mix into the oil causing even more problems. i checked with a local ford service center and was told they only have one person who can do this type of job and it would be over a month before it could be done. i opted for the reputable independent repair center who could do it in a week. the vehicle has been driven only 60,663 miles and is well maintained. the repair was done [xxx] and the cost of the repair was approximately $2,000. a certified letter was sent to james farley (ceo & president of ford) on [xxx] asking for reimbursement of the $2,000 due to the defective water pump. shortly after sending the letter, ford customer service emailed and asked for more information. more information was sent and am still waiting for a response no warning lights came on, the part has been disposed of and not was not inspected by ford, police or insurance reps. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Bake booster developed leak that caused hissing sound and sponge brake pedal that would go in and out randomly. yet there is no recall on my vehicle but a bunch of other 2013 ford edges had this recall. this has to be changed in aug 2023.

The contact owns a 2013 ford edge. the contact stated while driving 35 mph and attempting to slow the vehicle, the brake pedal required excessive effort to bring the vehicle to a complete stop. no warning lights were illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the brake booster. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 13n02. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 63,000.

The contact owns a 2013 ford edge. the contact stated that while his wife was driving at various speeds and depressing the brake pedal, the brake pedal was rigid, and the vehicle failed to respond as needed. there was no warning light illuminated. the contact stated that the failure had been recurring intermittently while driving. the vehicle was taken to the dealer however, the failure could not be duplicated. the vehicle was then taken to an independent mechanic, where it was diagnosed that the brake booster had failed and needed to be replaced. the vehicle was not repaired. the contact related the failure to ford campaign number: 13n02. the manufacturer was notified of the failure and informed the contact that the vehicle was not covered because the campaign had expired. a case was opened. the failure mileage was approximately 150,000.

The contact owns a 2013 ford edge. the contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to slow as intended. the brake pedal was making a squeaking sound. the contact stated that it was snowing at the time when the failure occurred. the vehicle was taken to the dealer where it was diagnosed with a failed brake booster and that the brake booster needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was filed. the contact was informed that the repair was not covered under warranty. the failure mileage was approximately 104,695.

I have experienced what feels like brakes going out numerous times. i will go to stop and it feels like i have no brakes. the pedal goes clear to the floor but i can end up stopping. this has not been diagnosed due to it does it occasionally then the brakes start working good again.

The contact owns a 2013 ford edge. the contact stated while driving 45 mph, upon acceleration, the vehicle began to shake and shudder. the check engine warning light was illuminated. the vehicle was taken to the local dealer, where it was diagnosed that the torque converter, hoses, and transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 114,000.

Coolant leak from water pump

The driver door latch assembly won't engage when you shut the door the doorv ajar light stays on and you have to open and shut the door several times slamming it real hard to get it to go out you have to spray wd-40 in the latch and work it to get the door to latch.

The contact owns a 2013 ford edge. the contact stated while driving 35 mph, the door ajar warning light illuminated while none of the doors were opened. the contact stated that the failure persisted, causing the interior lights to remain illuminated while the vehicle was parked and turned off. the contact stated that the interior lights turned off after the battery was disconnected. the vehicle was taken to an independent mechanic, but the vehicle could not be diagnosed. the vehicle was not repaired. the dealer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 158,000.

About a week ago my brakes on my 2013 ford edge limited became for hard to press. the pedal became stiff. i almost was unable to stop even though i was going extremely slow approaching an intersection that was very busy. i have looked up recalls on this issue with the same description and realize ford had issued a recall on 2013 ford edges however only certain vin numbers. however, surfing through multiple posts and forums i am finding 100's so far of people that are angry because ford refused to own up to the fact the all these 2013 ford edges are having issues with the brake booster which is a major safety issue and should have no cut off period due to the importance of this defective part! i finally wad able to bring my car to the dealer due to the other mechanic's i brought it to are all getting an invalid read when they do the diagnostic test on the car. now ford dealership jarret ford in dade city said it will be $1389. 00 to fix my brake booster. this is highway robbery.

Driving home, i entered my neighborhood and stopped to check my mail; i put my vehicle in park retrieved my mail and began to reverse out of the parking space, doing so the monitor screen flickered then a message came on the screen saying contact manufacturer camera unavailable. i then proceeded to put the car in drive and the message disappeared and the camera came back online. as i entered my driveway i put my car in park then reverse again and things were normal. this morning as i was backing out of my driveway the camera went black as well as no warning alarm or notification that i was approaching an individual and a few kids walking somewhat directly behind me, nearly hitting them. the last incident of the back up camera not working was this morning when i was nearly hit by oncoming traffic in the parking garage as i was trying to pull into a parking space and correct my position. these recent incidents have definitely put both my safety and that of my family in considerable risk as well as children in the neighborhood and at school. system failure: the back up camera risk: children and adults could have been seriously injured replacement: no the dealer has not been contacted as of yet 5/15/2024 vehicle inspection: none since purchase in 2019 warnings or messages: contact your manufacturer camera not available: 5/12/2024

There is a known issue with the brake booster on my vehicle that is covered by a warranty porgram. why hasnt the nhtsa required a recall on a key critical safety device that has been clearly identitifed?

My brakes are hard to press sometimes hard to stop. jerky and then hard then soft. i read brake booster master cylinder or hcu all ford's mistakes. still no recall. i'm outside of the extended warranty because i just bought this 3 months ago and it's over 10 years old only 115000 miles on it. if i die i'm having my family sue ford. codes p2 195 and p2 197 are now showing after a week and a half of this problem. taking it to ford tuesday. calling customer service monday. shame on ford

Brakes hard to push and has trouble stopping vehicle brake booster was replaced but still isn’t working

The contact owns a 2013 ford edge. the contact stated while driving at an undisclosed speed, the brake pedal was depressed and depressed to the floorboard. the contact stated that the brake pedal was making an abnormal hissing sound while depressed. there were no warning lights illuminated. the vehicle was taken to the local dealer, who informed him the vin was not under recall. the vehicle was not diagnosed or repaired. the manufacturer was contacted and informed the contact that the vehicle was not covered under warranty. the failure mileage was approximately 115,000.

The contact owns a 2013 ford edge. the contact stated while driving and approaching a stop light, the brake pedal was depressed but the vehicle was slow to respond. the contact applied additional pressure to the brake pedal to stop the vehicle. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic and the contact was informed that there was a slice in the vacuum pump and that the brake booster needed to be replaced. the vehicle was taken to the local dealer, where it was diagnosed that the brake booster needed to be replaced. the vehicle was not repaired. the contact stated that the failure was related to tsb: 13n02. the manufacturer was contacted, but no assistance was provided. the failure mileage was approximately 180,000.

The contact owns a 2013 ford edge. the contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. the vehicle was taken to an independent mechanic where it was diagnosed with brake booster failure. the contact was informed that the brake booster needed to be replaced. the vehicle was not repaired. the contact was made aware of customer satisfaction program: 13n02. the manufacturer was not made aware of the failure. the failure mileage was approximately 103,000.

I took my vehicle to ford for the brake booster that was issued by ford. nothing worked. my brakes would literally go soft and almost to the floor while stopping. it was extremely dangerous and scary. i saw a 2016 recall that replaced the abs module but my car apparently wasn’t tagged to it. finally had to foot the $1500 bill to have the abs module replaced which seemed to have fixed the issue. thousands have complained of this same issue so i’m not sure why a recent recall hadn’t been issued by ford.

Backfiring and brakes don’t work.

The contact owns a 2013 ford edge. the contact stated that while his wife was driving at approximately 45mph, the brake pedal was depressed and would not return to the original position. the brake pedal felt abnormally loose, and the vehicle was hesitating while slowing the vehicle. the contact stated that the driver temporarily lost control of the vehicle. no warning lights were illuminated. the contact stated that his wife was eventually able to regain control of the vehicle and slow down in a parking lot. the vehicle was taken to an independent mechanic, but the diagnostic result was not provided. in addition, the contact was advised by the independent mechanic that the parts for the repairs were not available by the local dealer. the local dealer was contacted, but the vehicle was not diagnosed or repaired. the contact referenced ford campaign number: 23s12 and 13n01 as a possible cause for the failure. the manufacturer was made aware of the failure. the failure mileage was approximately 100,000.

The contact owns a 2013 ford edge. the contact stated that on several occasions while driving at various speeds, the brake pedal became stiff, and the vehicle failed to slow down as intended. the vehicle was taken to a dealer where it was diagnosed and determined that the brake booster needed to be replaced. the vehicle was not repaired. the contact associated the failure with customer satisfaction program: 13n2. the manufacturer was notified of the failure. the failure mileage was approximately 90,000.

The contact owns a 2013 ford edge. the contact stated while driving approximately 45 mph, the abs, service brake, and traction control warning lights illuminated. the contact stated that the brake fluid had been replaced weeks prior by an independent mechanic. the vehicle was taken to a local dealer where it was diagnosed that the abs module needed to be replaced. the contact related the failure to nhtsa campaign number: 16v733000 (service brakes, hydraulic, electronic stability control) however, the vin was not available, and customer satisfaction program: 13n02. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 119,190.

Brake booster failed. ran a stop sign. no brakes!

The contact owns a 2013 ford edge. the contact stated that while attempting to reverse, the back-over prevention camera failed to operate as needed. the contact stated that she had a brain tumor, and it was difficult to use the side-view mirrors while reversing. the vehicle was taken to a dealer and the contact was informed that she would have to pay for a diagnostic test. the vehicle was not repaired. the vehicle was then taken to an independent mechanic where it was diagnosed with shifting mechanism failure. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline to report the failure. the failure mileage was unavailable.

Vehicle has stiff pedal all the way floor and abs kick in lower side of pedal only applyied brake to slow down how ever vehicle yang to left because it was braking un evenly faliure to abs kick in, vehicle felt no brake at all. abs causing only to presure left not, some times you have pedal sundenly pedal is out, i do know they have extented warranty for the brake, it is rediculas to loos pedal by rondamly driving, ford should warrantied alll ford edge brake problems, this is not acceptable causeing internal mechanical failer. they must recall and walk away from this article. it horrible when you guy not responded for recall, since they have brake problems

I was driving home on the freeway from work and there was an accident where traffic had to slow down. as i slowed down by placing my foot on the brakes the tires skid and the abs light came on as well as the brake service light and service advance trac came on. the brakes locked and i avoided an accident by 2 inches. this is hazardous and dangerous.

I have a 2013 ford edge. when i press on the brake sometimes it goes down smoothly and i hear a hissing noise and then the next time i brake it is stiff, hard as a rock and i can barely get the vehicle to stop. this is dangerous! a major safety issue but for some unknown reason my 2013 is not showing a recall. i heard that the brake boosters could be the problem. also my check engine light came on when the stiff brake started happening. i just bout the suv 2 weeks ago. ford will not help me as no recall is issued.

The contact owns a 2013 ford edge. the contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. the contact's fiancé who is an independent mechanic, diagnosed the failure as a rear brake line leak. the contact stated that the brake fluid was pouring out of the rear brake line when the brake pedal was depressed. the contact was informed that the rear brake line needed to be replaced. the vehicle was not repaired. in addition, the contact stated that the parts needed to complete the repair had been discontinued. the manufacturer was made aware of the failure and a case was filed. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 236,102.

The contact owns a 2013 ford edge. the contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. no warning lights were illuminated. the vehicle was taken to an independent mechanic, who diagnosed failures with the front axile and both front struts. the vehicle was repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was 177,000.

2013 ford edge limited- the vehicle experienced a loss of brake pressure, resulting in the brake pedal sinking to the floorboard before the vehicle finally came to a complete stop nearly resulting in a collision. vehicle was taken to midas and the independent mechanic notified the owner that the brake master cylinder was malfunctioning and needed to be replaced immediately.

I noticed when pressing on the brake pedal it was going to the floor vehicle was not slowing or stopping as it should. i heard a squealing and whistle sound then the check engine light came on. i called the dealership, and they said confirmed the brake booster was internally leaking vacuum causing the check engine light to come on. the brake light is on once again and again the dealership contacted for an appointment. i took the liberty contacting ford for any recalls and was directed to contact nhtsa and report.

The contact owns a 2013 ford edge. the contact stated while driving at various speeds, the vehicle shuddered and there was an abnormally loud sound coming from the rear of the vehicle. the vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear differential had failed and needed to be replaced. the vehicle was not repaired. the dealer and the manufacturer were not notified of the failure. the failure mileage was approximately 94,000.

The contact owns a 2013 ford edge. the contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. no warning light was illuminated. the vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, and that the engine needed to be replaced. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 135,000.

The fuel tank has a crack in the top causing fuel leaking when the tank is full. this has been confirmed by an independent service center. cost to replace the tank is approximately 3000$

The contact owns a 2013 ford edge. the contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. additionally, the contact heard a loud sound coming from the vehicle. the contact stated that an unknown warning light illuminated but disappeared shortly afterward. the contact drifted the vehicle to a nearby independent mechanic, where the failure was diagnosed as brake booster failure. the contact was informed that the brake booster needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and a case was filed. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 157,000.

Vehicles break booster and master cylinder has an issue and the breaks are stiff with a whistle blowing sound when pressed. and causing a low engine oil sign to pop up and stall out when stopped. this happened while pulling out of a parking lot. the problem was confirmed by a pep boys auto repair shop in federal way, washington state. no, insurance has not looked over it, and no i haven't taken it to be inspected by a ford dealership/manufacturer

The contact owns a 2013 ford edge. the contact stated that when the brake pedal was depressed, there was an abnormal whistling sound coming from the vehicle. there were no warning lights illuminated. the vehicle was taken to the local dealer, who informed the contact that the vehicle was not covered under a recall. the vehicle was not diagnosed or repaired. the vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the brake booster. the contact was informed that the failure was linked to customer satisfaction program: 13n02, extended warranty coverage on brake booster. the manufacturer was contacted and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 140,000.

The contact owns a 2013 ford edge. the contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. the contact stated that the brake pedal needed to be depressed to the floorboard to stop the vehicle. the contact stated that the failure became persistent. the contact stated that the check engine warning light illuminated but then deactivated independently. the vehicle was taken to the independent mechanic and the dealer where it was diagnosed with brake booster failure. the contact was informed that the brake booster needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 115,500.

The contact owns a 2013 ford edge. the contact stated that upon entering the vehicle, the door-ajar warning light illuminated, after which the message, "please shift to park" was displayed. the contact also stated that the interior lights remained illuminated continuously, greatly reducing nighttime visibility due to interior light reflections. the vehicle was taken to the dealer, who diagnosed a failure with the door switch. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 19n09. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 56,000.

Tire pressure sensor fault (tps) hissing sound when applying brakes. brake pedal is hard and very difficult to bring the vehicle to a complete stop. when parked or at a traffic light you constantly hear air being released and vehicle will boggle for a few seconds then stall on me. when i bring the vehicle to a stop i have to put it in park, and pump my brakes to stop the air from leaking to prevent it from stalling on me. over all the vehicle is a huge safety concern and a hazard to have on the road.

The contact owns a 2013 ford edge. the contact stated that after arriving at her destination, the check engine warning light illuminated. the contact stated upon further inspection, she noticed a leak coming from the engine compartment. the vehicle was taken to a local independent mechanic who advised the contact to take the vehicle to a local dealer for assistance. the vehicle was taken to a local dealer where it was diagnosed and determined that the water pump had failed, and that the front of the engine and the timing belt needed to be removed to reach the parts needed to be replaced. additionally, the bearing behind the water pump needed to be replaced. the vehicle was not repaired due to the costs. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 114,000.

The contact owns a 2013 ford edge. the contact stated that while depressing the brake pedal, the brake pedal was spongy and depressed nearer to the floorboard. there were no warning lights illuminated. the vehicle was taken to the dealer where it was diagnosed and determined that the brake booster, front brake pads, and brake master cylinder had failed and needed to be replaced. the brake booster, front brake pads, brake master cylinder, and approximately six other parts had been replaced. the brake pedal had become loose, causing the brake pedal to depress lower than before. the vehicle had been taken to an independent mechanic where it was diagnosed that the rear brake shoes had failed and needed to be replaced. the vehicle had been repaired. the brake pedal had gradually become more loose almost going to the floor. the vehicle had been returned to the independent mechanic where it was diagnosed that the abs module had failed and needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure and confirmed that the vin was not under recall. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 91,000.

The brake booster has failed. when i depress the brake pedal it pushes almost to the floor before any braking occurs. the car is still able to brake, but this slight delay can pose a risk to safety if the car needs to be slowed quickly. the problem occurs constantly during driving. i have brought the care to the dealership to see if it was covered under the 13n02 customer satisfaction program, but they said my vin indicated it was not. this problem is described exactly the same in the 13n02 recall and i believe my vehicle should be covered. there have been no warning lamps or signals for this issue.

The contact owns a 2013 ford edge. the contact stated while driving at an undisclosed speed, the brake pedal was firm while depressed, and the vehicle failed to stop immediately. no warning light was illuminated. the vehicle was taken to the dealer, where it was determined that the brake booster needed to be replaced. the vehicle was not repaired. the contact related the failure to customer satisfaction program: 13n02 (extended warranty coverage on brake booster); however, the vin was not included. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was 107,761.

My vehicle's brakes went completely soft, brake pedal to the floor. this is because of the "customer relationship program", aka the recall that apparently is not a recall. the issue is the "brake booster", where there is a small tear in the diaphragm responsible for braking. there was no warning and the problem has been reproduced multiple times according to online forums.

The contact owns a 2013 ford edge. the contact stated while starting the vehicle, the messages that the front driver's side door was ajar, and to shift to park(p) were displayed. the contact stated that upon slamming the front driver's side door several times, the vehicle responded as needed. the vehicle was taken to an independent mechanic, where the contact was informed that the failure could be related to the door latch assembly or to the electrical wiring. the vehicle was not diagnosed or repaired. the dealer was not contacted. the manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall. the failure mileage was approximately 171,000.

The contact owns a 2013 ford edge. the contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal extended to the floor, and the vehicle did not immediately stop, causing the braking distance to become extended. the contact stated that the failure was intermittent. the vehicle was taken to the local mechanic who diagnosed that the abs module was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was provided. the contact was informed that the vin was not eligible for the manufacturers extended warranty coverage for the failure. the failure mileage was 125,000.

I constantly heara hissing sound when breaking. sometimes my break pedal goes all the way down inorder to stop. my abs light comes on. i have had it repaired once. its happened again. i'm being told it's the break booster and needs repair once again. this is a severe safety issue. it's a constant issue with hydraulic or breaks, including break booster.

Brake pedal very hard, lots of pressure to stop vehicle. has been inspected by a certified mechanic. to be checked out by local ford dealership oct. 8,2024 no warning.

The contact owns a 2013 ford edge. the contact stated that while driving at an undisclosed speed, the brake pedal was depressed but the vehicle failed to respond as needed. there was no warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the brakes had failed and needed to be replaced. the vehicle was not repaired. the vehicle was taken to the dealer where it was diagnosed that the brakes had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the issue and referred the contact to the nhsta hotline for assistance. the approximate failure mileage was 94,000.

The break pedal goes almost to the floor when trying to stop .it started about a year ago when i had new brake pads put on . it seemed to do ok for awhile and it started again and kept getting worse .

The contact owns a 2013 ford edge. the contact stated while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. the contact stated that the brake pedal was depressed to the floor and the brake pedal was stiff. the vehicle was taken to an independent mechanic where it was diagnosed with a failed abs and brake booster. the contact was informed that the abs and the brake booster needed to be replaced. the vehicle was not repaired. in addition, the contact stated that the failure had been present for a year, however, the brakes were replaced and the failure reoccurred. the manufacturer was made aware of the failure. the contact was informed that the repair was not covered under the customer satisfaction program 13n02, which had a similar failure description. the contact was advised to contact the nhtsa hotline and report the failure. the failure mileage was approximately 125,000.

The contact owns a 2013 ford edge. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power inadvertently. the driver was able to pull to the shoulder of the roadway, where the failure persisted. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic, where it was diagnosed that the turbo had failed. the vehicle was not repaired. no further information was provided. the manufacturer was notified of the failure, but no assistance was provided . the failure mileage was 135,000.

The contact owns a 2013 ford edge. the contact stated that while driving at various speeds, the brake pedal became firm while depressed. there was no warning light illuminated. the contact stated that excessive effort was needed to stop the vehicle. the vehicle was taken to an independent mechanic who discovered that there was leak in the brake line that needed to be repaired. the vehicle was not repaired. the vehicle was taken to the dealer where it was diagnosed that the brakes had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the approximate failure mileage was 54,000.

The contact owns a 2013 ford edge. the contact stated that the vehicle had previously been involved in a crash due to brake failure, which caused him to lose control of the vehicle and crash into the guardrail. the air bags did not deploy. the contact stated that the front passenger side seat belt, door, fender, tire, cv joint axle, bumper, bumper cover, headlights, and grill had been replaced. a police report was filed. the contact suffered neck pain, and medical treatment was received. the contact stated that the failure recurred while driving at an undisclosed speed; the brake pedal was extremely firm while depressed and made a hissing sound. the check engine warning light was illuminated. the vehicle was taken to the dealer, and the air bag module was reset. the contact was informed that there was no brake failure. the vehicle was then taken to simmons-rockwell ford, inc. (1160 co rd 66, hornell, ny 14843), and the contact was informed that the vin was included in the customer satisfaction program: 13n02 (extended warranty coverage on brake booster); however, the vehicle exceeded the mileage limitations. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 170,000.

My warning sign on the screen always says door ajar, when it is shut, causing me to have to drive with inside lights on, and the bell ringing every so often reminding me, my door is a jar, for the intire trip

My 2013 ford edge limited is experiencing the failed brake power booster symptoms. hard to push pedal and sinking. vin is not linked to 13n02 per ford support. however the model year is within the range of years, build at the oakville plant, has the issue, but not covered.

The contact owns a 2013 ford edge. the contact stated that upon inspection of the vehicle, the contact discovered an unknown fluid leak. there was no warning light illuminated. due to the failure, the vehicle was towed to the dealer and the contact was informed that the water pump had failed and caused radiator fluid to leak from the vehicle. the contact was provided an estimate for the replacement of the water pump. the vehicle was repaired. the manufacturer was notified of the failure and the contact was informed that there were no recalls or warranties on the vehicle. the failure mileage was 70,450.

I’ll cut right to the facts. last weekend my wife and i were driving on the highway in our 2013 ford edge [xxx] ed on the brake pedal as we neared our exit – we were not slowing down - we found ourselves with what seemed to be no brakes again i repeat no brakes. immediately sheer panic hit me as i pushed the brake pedal to the floor and held it there. luckily we were finally able to stop without creating an accident. i’ll fast forward to cause of the problem – a faulty brake booster – which was identified by ford in their customer satisfaction program13n02 – issued november 27,2013. our vehicle was not was not included so we were not notified of any potential issue. as a result i not only got the scare of my life (and that’s an understatement) but on top of that a $1,100.00 bill to replace a part that was clearly known to be defective. and you put mine and my wife’s life at risk, never mind any innocent people we may have hurt as a result of an accident. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Brake going to floor without resistance causing a longer breaking distance with my [xxx] daughter. problem was intermittent initially, but i was able to confirm. took to the local dealership that could not reproduce the problem, even though similar models had brake booster recalls referring to the same issues. problem began to get worse until the car became unusable safely. local dealership replaced brake booster at the cost of 1200 dollars. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact called on behalf of her son who owns a 2013 ford edge. the contact stated that her son noticed that while driving at an undisclosed speed, the door sensor alarm activated and failed to turn off, with the door ajar roof light remaining illuminated. the contact stated that while driving at various speeds and depressing the brake pedal there was an abnormal hissing sound coming from the brake pedal. the contact stated that the brake pedal occasionally was hard while being depressed. the vehicle was taken to a local dealer to be diagnosed. the contact was informed that the driver’s side door sensor and the brake booster needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 95,000.

Driving in traffic. hissing sound from brake pedal, stiff brake pedal, delayed stopping after pushing brake pedal, i almost ran into car ahead of me, unpredictable how long it takes to stop, stalled at red light, i have to push as hard as i can to stop vehicle. bad brake booster. i can barely drive this. it’s not safe.

My brakes have become soft, and non reactive 3 times this year. where normally you start braking and the brakes give resistance and slowly start braking as you push the pedal, now it feels like it releases and pushes to the floor before it starts breaking. i took it in twice already for repairs and last night the same thing has happened once again. the first incident happened around 7/13/24 then again 9/13/24 and now again 12/16/24. master cylinder & booster replaced first two visits, have another visit scheduled tomorrow. i have taken it to a local place to be fixed each time, yet keeps happening.

The contact owns a 2013 ford edge. the contact stated that while driving at an undisclosed speed, the contact noticed that the brake pedal became inoperable. the contact stated the brake pedal was depressed and traveled to the floorboard with no warning light illuminated. the vehicle was able to restart. the vehicle was taken to an independent mechanic where it was diagnosed that the brake boosters failed and needed to be replaced. the vehicle was not repaired. the dealer was contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. the approximate failure mileage was 117,000.

The contact owns a 2013 ford edge. the contact stated while driving approximately 41 mph, the contact attempted to depress the brake pedal; however, the brake pedal was loose, and the vehicle became difficult to maneuver. no warning light was illuminated. the contact researched and was made aware of an undisclosed recall; however, the vin was not included. the vehicle was taken to an independent mechanic to be diagnosed; however, the diagnostic result was unknown. the vehicle was repaired; however, the failure persisted. the manufacturer was notified of the failure. the failure mileage was approximately 145,916.

The screen just completely goes white off and on no matter when you’re driving. i turned the car off and on, and it still would do it.. i don’t know why it happens. sometimes it also won’t even connect to bluetooth.. i can turn my phone off and on, and it still won’t connect to it.. something is definitely wrong with it.

The contact owns a 2013 ford edge. the contact stated that on several occasions while driving at various speeds, the brake pedal was depressed; however, the pedal became stiff with an abnormal hissing sound. the contact stated that on several occasions, the check engine warning light illuminated, and the vehicle stalled. the vehicle was restarted after each failure. the vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake booster needed to be replaced. the manufacturer was notified of the failure. the failure mileage was 134,460.

If you hit a pot hole or a bump on the road the brake pedal makes a weird sound and then the brake goes all the way to the floorboard when trying to apply brakes and doesn't come to an immediate stop. the wrench light has come on or the symbol that has the car and wavy lines for traction control will turn on all of a sudden and then the car shuts off in the middle of the road while driving putting my life in danger. it also doesn't accelerate all of a sudden and loses power while driving putting my life in danger. when you put the car in park the car still jerks forward even after the car is in park and off. it also makes a clicking sound as if it goes into gear after you have turned the car off and park has been engaged. the headlights keep shutting off while driving or dimming in their own. the motormount screws came undone and i had to get it repaired. the power steering keeps losing the fluid and makes a loud grinding noise especially during cold weather. makes a loud whistle sound like a turbo jet engine when it's cold and you start driving. the rear driverside door latch keeps making the car alert that the door is open when it is not. the recall only shows door latch for a different door and dealership won't repair with recall notice because the notice doesn't say all door latches and is specific to a different door. the car is unsafe to drive but it's the only car i have and the last time i took it to get repairs they kept it for a month and my it off pocket costs were close to $1600 dollars which put me in a financial strain. i can not afford to be without my car for that long again and pay for things that shouldn't be falling apart and putting my child's and my life in danger.

Brake booster went out twice and had to be replaced both times ( jan 2022 and jan 2023). now i have hcu failure and lost braking. ( dec. 2024). i also had a drive shaft failure for inspection ( oct. 2024). my car has 60,000 miles on it. i contacted ford corporation and my ford dealership and my vin is not part of the recalls for any of these issues. however my model year and manufacturer location were part of a recall for all three of these systems. my car has been serviced by a ford authorized dealer each time. my braking system continues to be unreliable and scary to drive.

Driving on the highway at night when suddenly the door alarm rings, dome light turned on causing driver to lose focus/control. was driving at 60mph when the sensor faulted. the alarm/notification turns on at random times causing the vehicle to have the light stay on and drain battery. this is causing the driver unsure if the door is properly closed and risking the door opening in case of an accident. problem has persisted.

The brake booster on my 2013 ford edge sport has failed, leading to significantly reduced braking performance. this creates a dangerous condition requiring excessive force to stop the vehicle. over the past few months, i have narrowly avoided multiple accidents due to the inability to stop safely at stoplights. on several occasions, i was forced to swerve off the road to avoid collisions. this issue was diagnosed by a certified mechanic, who informed me that brake booster failures are a known problem in this vehicle model. although i was made aware of ford's customer satisfaction program 13n02, ford's customer service indicated that the warranty had expired, and the dealership refused to repair the issue at no cost. as i cannot afford the repair myself, i am forced to continue driving the vehicle in its unsafe condition, putting my safety and the safety of others at risk.

The contact owns a 2013 ford edge. the contact stated that while driving 50 mph, the accelerator pedal was depressed, and the vehicle failed to respond. the check engine and abs warning lights were illuminated. the contact stated that after refueling, the vehicle started to jerk while driving. the contact stated that once the vehicle while driving at speed, there was an abnormal thumping sound coming from the vehicle. the check engine and abs warning lights were intermittently illuminated. the vehicle was not taken to an independent mechanic or a dealer to be diagnosed; however, the contact self-diagnosed the vehicle with fuel pump and power train failure. the dealer was not made aware of the failure. the manufacturer was not made aware of the failure. the failure mileage was approximately 122,000.

I purchased these tires and they were installed on 1/19/25. i paid $426.20 including the installation fees. after installation we noticed the tires were extremely loud above 40 mph. we returned and had the tires balanced again and the noise problem continued. it drowned out the cabin and made it difficult to hear anything outside of the vehicle. the poor customer service department made me complete a warranty request which was denied within hours because the warranty doesn’t cover noise. they refused to take any responsibility for this hazardous issue that was previously reported. they claim their tires are quiet on various sites, but this is false. there have been many reports to arroyo and they are not willing to address the unsafe issue. various reviews on the internet express the same concerns about excessive noise. i replaced the scary tires with another set and they are very quiet and don’t produce the excess noise like the arroyo tires. 245/50zr20 102w

Yes, the vehicle is available for inspection upon request. the vehicle is hard to brake and travels a further distance before stopping, the brake is hard to press and stop the vehicle. this has been confirmed by my private mechanic no, it has not been inspected by the manufacturer i heard a hissing noise and the car stalled out at a complete stop when the brakes were pressed down reached out to ford and they said there is no recall for my vehicle but i have information from when i had my emission done provided by nhtsa of a recall mrf#13n02. which i've provided a copy of down below.

Transmission completely failed at 36463 miles after my wife got home from a 6 mile trip. car transmission failed to go in reverse and start vibrating violently when trying to put in a forward gear. car was 6 years and a few months old. dealer and ford would not back the transmission up because it was out of warranty,

My ac is blowing hot air on the driver side and cold air on the passenger side. *tr

Tl* the contact owns a 2013 ford edge. the contact stated while driving at various speeds, the brake pedal would depress to the floorboard to bring the vehicle to a stop. the contact stated that the check engine warning light was illuminated. the vehicle was taken to an independent mechanic where it was diagnosed with the brake booster needing to be replaced. the contact wanted a second opinion and took the vehicle to ken garff st. george ford (145 hilton dr, st. george, ut 84770) where it was diagnosed with the same failure. the vehicle was not repaired. the contact related the failure to an unknown recall. the manufacturer was informed of the failure. the contact was informed that the vin was not under recall. the failure mileage was approximately 112,000.

Tl the contact owns a 2013 ford edge. the contact stated while driving at various speeds, the brake pedal would depress to the floorboard to bring the vehicle to a stop. the contact stated that the check engine warning light was illuminated. the vehicle was taken to an independent mechanic where it was diagnosed with the brake booster needing to be replaced. the contact wanted a second opinion and took the vehicle to ken garff st. george ford (145 hilton dr, st. george, ut 84770) where it was diagnosed with the same failure. the vehicle was not repaired. the contact related the failure to an unknown recall. the manufacturer was informed of the failure. the contact was informed that the vin was not under recall. the failure mileage was approximately 112,000.

Even though the door is closed, the door open signal is on and will stay on and i cannot lock the car. it was happening periodically, now it is consistent. after reviewing the nhtsa website, i noticed that 19n09 was issued and i never received the notice to bring the car in.

Driver door ajar indicator remains on even when door is fully closed. this results in doors not being able to lock, posing a possible safety issue. this is happening randomly. additionally, the interior light on continuous illumination which could result in dead battery.

2013 ford edge with push button start models exhibits a shift to park message, displayed while the shifter is in park position and vehicle is stationary and parked. there has been a technical service bulletin issued on this 14 december 2017, but repair of shifter kit -park detect switch, 2011-2014 edge is not covered as a recall issue even though it is a well known problem.

Spongy soft brake pedal due to faulty abs brake manifold valve, (as diagnosis from repair shop) while braking to make a left hand turn started the problem of spongy, diminished braking capacity, applying brakes would result in a soft fading pedal problem occured while car in motion making left hand turn from highway to road normal braking condition

On going issue with brake booster failure, just had the 2nd brake booster replaced for a hard brake pedal due to diaphram failure in the booster, it was replaced at a local ford dealership on day of 3/2/2018 milage on vehicle was 42785 (this booster was replaced under an extended part warranty defect) 3rd new booster installed 3/21/2021 milage on vehicle was74757 ford customers service was unresponsive to problem

I have a hissing noise when pressing the brake and a softer feeling when pushing the brake. this happens when i come to a complete stop or when i’m idling. my vehicle was built in the plant that had a customer satisfaction program offer an extended warranty to fix this issue, but my date is 6 months off of their window and they won’t cover it.

The abs went out. brakes went all the way to the floor. on a separate occasion, a brake line gave out and was leaking— that needed to be fully replaced— power brake booster and master cylinder needed to be replaced— this all happened within 4-5 months. the wrench idiot light came on and there was lose of power. it has come on multiple times but then goes away and then the car is fine.

Failure of the brake booster. this allows the brake pedal to go almost to the floor, requiring a longer stopping distance and more pressure on the brake pedal. my wife told me about this occasional beginning about 1.5 years ago but i was unable to duplicate it. this past wednesday february 17, 2021, while i was driving the car at various speeds, it failed completely. in 2014 ford issued csp 13n02 to correct this problem on 2010-2013 ford edge vehicles. this was not a recall, but it should be. my wife never received notification from ford or the selling dealership about this. we made an appointment for today, february 21, 2021, at the selling dealership. when we dropped it off i informed them of the problem, as well as csp 13n02. since her vehicle had just over the 150,000 mile limit for the csp they refused to perform the work under the terms of that csp. that csp has a parts cost of $200 and allows 2 hours labor. they have quoted her $700+. the car has been left there for repair since we have no other choice. there should be a recall initiated for this dangerous situation.

Car was serviced in massachusetts prior to driving to florida. dealer recommended new brakes and air cabin filter. no mention of other issues during 99 point inspection (report not provided). reached florida and came off highway and was cut off and slammed on brakes. heard a large boom and tried to drive forward and would not drive. reached parking lot and car would reverse but when moving forward would skip. had it towed to local dealership told me that power transfer unit had exploded. most likely had leak that was not discovered during car servicing. researched online and the power transfer unit seems to be a major issue with the awd ford edge. surprised there has not been a recall.

Door latch on driver side door broke

Tl* the contact owns a 2013 ford edge. the contact stated that when the front driver side door was closed, the door ajar warning light illuminated. as a result, the door failed to lock and cause the other doors to lock and unlock while the vehicle was being driven. in addition, the contact stated that the vehicle chimed as if the door was open although it was latched. the vehicle was taken to a dealer where it was diagnosed that the front side door latch and sensor needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 57,000.

When i close my drivers side door and start my 2013 ford edge, it thinks my door is ajar. this is a latch problem and the vehicle does not recognize that the door is closed. as a result, the doors will not lock. i have seen many complaints of this problem on the web. i am hoping that the nhtsa will force ford to recall these vehicles and fix the problem.

Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar warning indicator illuminated. the failure caused the interior lighting to remain illuminated. the contact was concerned that the doors could open independently and also that the battery could be drained while the vehicle was parked for an extended period of time. the dealer diagnosed that the door latches needed to be re-calibrated. the vehicle was not repaired. the contact stated that the failure was intermittent. the manufacturer was notified of the failure. the approximate failure mileage was 20,000.

Leaving store parking lot, wrench light came on as i lost all power to accelerator. i could step on gas but nothing happened, all other functions still worked. i quickly threw the car in reverse and was able to avoid rolling into oncoming traffic. when i opened the hood, the engine was shaking a lot! i turned the car off and my family and i took a taxi home, leaving our 6 day old car in an empty parking lot. the next day the car turned on and i drove it to a safer parking lot with no problems?

I first noticed a hissing sound when i would push the brake pedal. it then became sometimes difficult to press the brake pedal but then also like it did not work and would go all the way to the floor. at times, when i have the car stopped using the brakes it feels as though they are slipping and the car will lunge. i saw there was a bulletin issued by ford to extend the warranty on this issue but when i reached out they told me my car was manufactured two months after the cutoff. when i asked what was changed to exclude my car they refused to give me an answer.

The drivers side door sensor will come on indicating that the drivers side door is open, when it is in fact closed tight. it will cause my lights to remain on awhile after driving, and anytime i stop then accelerate, it will ding to notify me that the door is still open. which is extremely frustrating. also, because it thinks the door is open, the dome lights stay on longer which has drained my battery, to the point that i've had to jump start my car. the sensor indicated the door is open despite being stationary or moving. *tr

Tl* the contact owns a 2013 ford edge. while approaching a traffic light, the vehicle failed to stop. the contact had to pump the brake pedal several times in order for the vehicle to come to a complete stop. there were no warning indicators illuminated. the contact stated that the vehicle has had brake issues since january 15, 2016. the vehicle was taken to dealer where it was diagnosed that the brake boosters needed to be replaced. the vehicle was repaired. the manufacturer was notified. the failure mileage was 56,000.

When closing the driver door the interior lights stay on with the "door ajar" warning light illuminated. it stays on while driving and parked and also a noise indicator every once in a while to put the car in park and close the door. also when trying to use the keypad to lock the car from the outside sometimes it won't lock. the door ajar light is inconsistent, sometimes it will stay on, other times it will turn off. i took my car to the dealership to find out what was wrong. after a $200 fee to just look at the vehicle they said it is the door latch which is a common defect and will coast upward of $500 with labor and parts to fix. after doing research to try and see if i could repair it myself i found i was not alone in having this issue and was encouraged to file a complain on this site.

To whom it my concern we have a 2013 ford edge. we have had it to ford to fix door ajar light on dash witch was saying driver door was the problem at about 34000 miles ford fixed it by cleaning the sensor worked for awhile under warranty. about a month later same problem and was not covered under warranty cost about $380.00 to fix had to change sensor now at 42000 miles door ajar light is back on say passenger door. dome light stays on witch at night is a safety hazard and now the doors will not stay locked how do i know if door is not going to come open. i feel ford has a big problem with this issue and needs to own up to there responsibility and address the problem. this car was purchased new we are the original owners and don't feel we should be responsible to keep paying out of pocket for fords problem this car is a 4 door we've already paid for one door and now have to fix another one. thanks

"takata recall" - door ajar light on dash. front and rear drivers side

The driver side door constantly displays the door ajar warning light. this prevents the doors from locking while driving and keeps the lights on within the vehicle when shut off. i was told by dealer it is a known problem with the edge and is expensive fix. *tr

2013 ford edge sel with 33000 miles, driver door ajar warning light stays on even after closing the door several times. it keeps the interior lights on while driving, continously warns driver with door open messages on dashboard even when it's door is closed. i believe this issue also drained my car battery since i had to replace it back in sept 2016. ford please recall and fix this issue asap.

Driver side front door ajar light remains on after door is closed

When i close my drivers side door and start my 2013 ford edge, it thinks my door is ajar. this is a latch problem and the vehicle does not recognize that the door is closed. as a result, the doors will not lock. i have seen many complaints of this problem on the web. i am hoping that the nhtsa will force ford to recall these vehicles and fix the problem

Had the used edge almost one year now and this is the 3rd third time taking to the dealership for the same blinking problem. it is a 3 year old car with only 40k miles. first time was annoying but the dealership was professional and fixed under warranty. second time i was pissed because i had gotten online and did research about this apparently very obvious and common issue !!!!ford!!!! and to top it off the warranty had just ran out so i was forced to pay a 100 deductible. i was really steamed by this point. and guess what now...third time ... the tech said well maybe it just a problem with the part? so i asked are the parts not covered he said just for 30 days !? seriously? i told them they are eating the cost on this not me. the dealer will be paying for the crappy part that doesnt last not me. i imagine i will be talking to the autonation owner at some point... this is so stupid. my wife was in downtown la in a parking garage and in traffic at night with unlocked doors and her interior light on because ford is so ate up with profit that they will not fix this. all the dealerships should eat the cost every single time... maybe once they do it something will be done.,she is not driving the car until i get something done. pos. unbelievable that it takes this many repairs and complaints and nothing being done. i need to find out all the repairs on this car before i got it.. bet i see the same issue with the prior owner. same problem.while engine is on, car placed in drive, drivers door ajar lite is on and the doors all remain unlocked (not great with children in the car in parked traffic ) i live in la. the interior lite stays on as well and the chime stays on. once parked and engine off, we all exit car and close doors and the door will not lock and the interior light stays on... wonderful having your car parked on the road at nite like that here in la.

Door ajar stays on for drivers side. must shut door many times before it goes off, if it goes off at all; leaving the doors unlocked as well as lights on in the interior of the vehicle. very unsafe driving at night in those conditions. waiting for door to open at any time.

Driver door ajar switch alarms almost every time car is driven. results in overhead lights staying on which causes visual impairment when backing up. once going forward alarm and lights go off. must visually check door to ensure door is closed and not ajar. i understand that this is currently being investigated for safety issues.

Tl* the contact owns a 2013 ford edge. while driving into the garage, the brake pedal was depressed, but seemed to be locked. there were no warning indicators illuminated. the vehicle was towed to a dealer where it was diagnosed that the brake booster failed and needed replacement. the vehicle was repaired. the manufacturer was notified. the failure mileage was 42,000. the vin was unavailable.

My door ajar light started coming last week and won't go off. i an positive the all doors are closed. it is very disruptive while driving, when the vehicle slows at signal lights, in intersections or in traffic the alarm comes on. also, i was in a completely dark parking lot with people and cars moving around and the interior lights wouldn't go off. i could not see outside because of the interior lights. the door locks will not function in this state either. someone could have easily gotten into the vehicle with me. help!

Ford edge 2013 problem with sensor or other causing driver door alarm to activate after door is shut. dome lights stay on; door is completely shut but message states that "driver door is ajar". message and alarm sometimes comes on when driving. sometimes takes several tries repeatedly shutting door to get alarm and lights to turn off. this should be a recall. problem has occurred several times in the past week. *tr

Door agar light comes on when doors is locked.

Driver door ajar alarm went off last week while i was driving and will not stop. this is causing me to get a constant warning while i'm driving that my driver door is ajar and to put my car in park. it also makes my interior lights stay on when my car is turned off (which is killing my new battery) and my doors will not lock while driving, causing a safety issue. no amount of slamming the door shut or cleaning of the door latch corrects the problem. i am having to disconnect my battery in order to not drain my new battery down from the interior lights staying on.

The drivers side door ajar alarm activates when the door is not open. this causes interior light to remain on for at least 10 minutes before shutoff. when the car is in motion, then comes to a stop say, at an intersection, an alarm sounds again and requests that you shift to park. i hit the ok button on the steering wheel, but the process repeats. i have sometimes been able to stop the alarms by wiggling the wiring harness at the door hinge, but this may be coincidental. this happens when the car is moving, and when still. the auto lock will also not engage during the alarm, and even when manually activating it won't engage. i never know if this is a true alarm or not. i assume always it is false. this is a dangerous assumption. repeated door slamming or normal closing does not stop the alarm. this happens every day and has been for several months. i see the issue on car complaint sites, there should be a recall before someone falls from a moving vehicle thinking the alarm was false when it was not. *tr

Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar warning indicator illuminated and the interior lighting remained illuminated. in addition, the electronic panel failed to function properly on the driver's side and the liftgate failed to remain closed. in addition, the front and rear passenger side doors randomly failed to remain closed. the vehicle was taken to the dealer and the sensors were cleaned. two months later, the failures recurred. the manufacturer was not notified. the failure mileage was not available. updated 01/10/17*lj updated 06/27/18*jb

My car, ford edge 2013 has a problem with the driver door sensor which shows that the door is not closed causing the alarm bell to stay on, the interior lights won't turn off, had to have a jump start. took to ford dealer and was charged for repair. quite expensive for me to pay for what ford should be paying for. i understand that are quite a large number of owners with the same problem. also smell exhaust fumes when shutting shutting off the engine as i get out of the car. coming from engine compartment. understand this is also a problem for other owners. these factors together should be reason for the nhtsa to get involved and force a recall to review our groups problems. i paid $229.00 to clean contacts. new parts much more expensive. help us with this.

Tl* the contact owns a 2013 ford edge. while driving approximately 70 mph, the vehicle hesitated and made a loud banging noise. the contact stated that the gear did not feel properly engaged. when the vehicle was in drive, it started to roll backwards. the vehicle was taken to a local dealer for a week, but the failure was unable to be duplicated. there were no warning indicators illuminated. the manufacturer was made aware of the failure and stated that nothing could be done. the failure was not remedied. the failure mileage was approximately 26,000.

Tl* the contact owns a 2013 ford edge. the contact stated that the driver side door rear hatch would not open. the vehicle was not diagnosed or repaired. the failure mileage was 8,000.

Driver door ajar warning comes on continually. it is not ajar. an irritating alarm is sounded repeatedly. re-closing the door does not correct the problem. the alarm continues to sound whether in motion or stopped.

My 2013 ford edge on several occasions loses all engine power. the rpm's drop to about 600 and depressing the accelerator has no effect on the rpm's. the 5 times it happened during the month of october 2016 i was traveling at speeds ranging from 40 to 50 mph. fortunately, i was able to safely coast to the nearest shoulder without incident. the potential for a catastrophic incident is obvious.

Bad function door sensor, dashboard shows open driver door, even when it is closed. it happens all time

Door ajar sensor - leading you to believe the door is ajar. the door is closed but the interior lights remain on as though the door is ajar. the interior lights may or may not turn off while driving this is dangerous at night. door lock button won't activate door locks sensing a door is ajar again very dangerous.this sensor comes on at will driving not driving no rhyme or reason. prolonged lighting may shorten the life of my battery or leave us stranded. ford refuses to acknowledge this design problem and the burden of repair on their customers a recall is in order. *tr

Door ajar warning comes on and will not go off. interior lights remain on and none of the vehicle locks will latch because vehicle believes a door is ajar, when in fact it is not. the issue began about 2 weeks ago (october 10, 2016). i was able to open and shut door to turn the senor off the first few times the door ajar light came on and that solved the problem...temporarily. at this point the door ajar light remains on, interior lights remain on when vehicle is parked and turned off, battery is drained due to lights staying on unless i disconnect the battery and doors never lock - not when vehicle is in motion, not when it is parked.

Driver door lock would not lock. warning light, dome light and warning single stayed on. door would not latch, had to have lock replaced by dealer.

Tl* the contact owns a 2013 ford edge. while the engine was operating, the odor of fuel was present inside and outside the vehicle. upon inspection, it was discovered that fuel leaked from a fuel line under the hood. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 74,000. updated 01/10/17*lj consumer stated she could smell gasoline coming through heat vents when she out of the car could smell gas outside front end of car. husband looked under the hood and gas spewing from a hose on top of the motor on to exhaust manifold. louisburg ford charged $600.00 to fix the defect saying there was no recall and wouldn't cover cost of repair and not concerned of possible out come if this caused explosion. updated 6/25/18*jb

"door ajar" light remains on even when door closed. this results in locks not working, interior lights no turning off etc. this is the 2nd time this has happened. ! year ago, ford 'cleaned' the sensor and that worked, - for a year!

We recently heard that the edge was being investigated because of problems with the door latch. we want to report that we have had that problem. we bought a 2013 edge in dec 2015. during the first week we started getting the warning message that the driver’s door was open when it was actually not. it did not happen every time we drove the car, but when it did happen, the message kept repeating & there was no way to stop it. on july 26, 2016, we took it to the dealer & found out the problem was the door latch. it cost $486.57 for replacement (see invoice). when i heard about the investigation, i talked to the manager at the dealership & he said that it was “possible” that we would be reimbursed by ford if a recall were issued. another ford worker in the service department said he does not think there will be a recall because there have not been that many incidents. an ongoing investigation indicates that there must have been plenty of incidents. if this is a design flaw, ford should be held responsible. we are living on social security and $486.57 is a substantial part of our income. we should not have to pay for ford’s mistake. we urge you to issue a recall so that we can attempt to obtain reimbursement. *tr

When you are stopped and 'shift to park' and push the button to turn off the vehicle, it dings keeps telling me to 'shift to park'. you need to continue turning off and on and moving the gear shifter between park and drive to finally get it to turn off. i see online that this has been an ongoing problem with some awd vehicle from ford. *tr

Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar warning indicator illuminated. the doors were unable to be locked. the dealer diagnosed that the door locks and sensors failed. the door sensors and locks needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 37,000.

Tl* the contact owns a 2013 ford edge. the contact stated that the "door ajar" indicator illuminated when the doors were closed. when the contact managed to get the "door ajar" indicator to go off, it came back on while driving. the vehicle was not diagnosed or repaired. the vin and failure mileage were unknown.

I have owned this vehicle for less than a year and 2 months after purchasing it the door ajar light came on. it comes on everytime i start the car. a message appears saying to put the car in park and shut the door, i have done this numerous times to no avail. i have tired driving forward and opening the door then shutting it while still driving forward slowly (sometimes this will work temporarily) and i have also tired doing the same in reverse. i have called ford and been told to take it to a ford dealership for a diagnostic test. the test is going to cost $120 plus tax then the parts and labor so i'm looking at a cost of $500 or more! ford knows this vehicle has this issue, so why don't they do a recall. i live in a rural area where we have bear and mountain lions and i stand outside for 10 minutes or more waiting for the interior lights to go off, when they still don't, i around the car and open and close all the doors again and wait some more. (as a women i truly am nervous while i'm out there) not to mention having to drive at night hoping i won't get a ticket because the interior lights stay on. no wonder why consumers get mad and don't want to buy american made products anymore. come on ford make the recall happen already!!!!! *tr

Tl* the contact owns a 2013 ford edge. while stationary, the door ajar indicator remained illuminated while all of the doors were shut. in addition, the dome lights would not turn off in the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 42,000. updated 01/25/2017*ct updated 6/28/18*jb

Clad wheel rubbed a curb while vehicle had less than 1000 miles, local dealer advised this wasn't warranted, paid $1000.+ to have a new rim ordered and installed within less than two months this same wheel (with the other owner driving) rubbed the curb and once again, rim was ruined. it has sharp jags just like razors, we just refuse to pay another $1000.+ for another worthless rim wrapped in foil. the other complaint is the fuel fill door cover latch is no longer working, fuel door stands ajar at all times. photos of both attached. dates when happened are approximate, 1st wheel was within 1st month or so after auto was purchased. fuel filler door latch was within the past month,approximately september 10, 2016., we did not know anything was wrong with it and a co-worker just asked what had happened to it, we were not aware anything was wrong with it. *note, mileage on next page is for first rim, probably second rim damage in photos, was within another month from first one damaged. dealer kept first rim after they replaced it, did not return to us. *tr

When the driver's door is closed securely the door ajar light and warning sound activate almost daily, more often on cooler mormings. after numerous attempts to close the door securely the problem persists and has been happening for several months. the door ajar warning also happens when the vehicle is in motion on city streets, highways and at all speeds without warning or as a result of unusual driving conditions. in addition, when the vehicle is in motion, all of the doors unlock when the door ajar warning activates and the interior dome light is enabled making the vehicle, in my opion, unsafe to drive and occupy. this problem is dangerous, especially at night and at highway speeds. had i known of this problem existed before i purchased the vehicle i would not have purchased any vehicle made by ford.i am now aware the problem is well documented and widely known on social media and through comments i have read on various consumer websites. i do not recall the first time this problem occured, but the last time was today while taking my daughter to school. i am requesting a recall for the entire door assembly that controls the door ajar warning system. *tr

The drivers door sensor intermittently does not recognize the door is closed and therefor will not automatically lock the doors when the car moves. the doors will not lock manually with the door lock switch as the sensor sees the door as being open and will automatically and immediately un-lock them. manually locking each door will lock the doors but this is inconvenient and not a solution to the problem. this is an ongoing problem.

Suddenly the vehicle no longer registered one of the doors as being closed. it always had the door ajar warning on the screen and the dome lights stayed on and doors wouldn't lock while driving as if a door was open. this made it difficult to drive at night because all the lights would be on in the car. also, my 4 year old was able to reach and open the door while the car was in motion so i had to take the car into the dealership to have it fixed immediately before one of my children was hurt. the car only has approximately 40,000 miles on it and is well cared for but out of warranty so the repair cost us 474$ and i was out of a vehicle for two days. *tr

Engine became totally disabled at 50 mph on a rural county highway.struggled to steer vehicle to shoulder of road because of lost power.fortunately we were on a straight section of road.i can only think that in so many other driving situations this problem could have put us in a life threatening position.ford really needs to find the problem and fix it! *tr

Tl* the contact owns a 2013 ford edge. while driving approximately 40 mph, the door ajar warning indicator and interior lighting illuminated without warning. the vehicle was taken to the dealer where it was diagnosed that the door actuator needed to be cleaned. the vehicle was repaired, but the failure recurred. the manufacturer was made aware of the issue. the approximate failure mileage was 40,000. updated 01/11/2017*ct

Door ajar warning despite door being closed. doors remain unlocked and interior lights remain on.

Fuel odor in cabin. every time i put gasoline on it, when trying to turn on, it fails and i have to try several times. while parked it turn off by it self and a red notification saying something like oil pressure appears. i went to dealer and they say is ok. i entered the vin in your site and there are 2 recalls. dealer never contact me about that.

Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar sensor warning indicator illuminated. the vehicle was serviced per a warranty, but the remedy failed to repair the vehicle. the indicator illuminated after the warranty expired a year later. the manufacturer was notified of the failure. the failure mileage was approximately 42,000.

I have also received the "door ajar" message and warning bell that would sound whenever the vehicle was in motion. additionally, the keypad entry would not work and the hands free entry did not work. the dealer replaced the door latch at a cost of about $700.

Door ajar warning comes on, even when door is shut. this prevents the doors from locking and they can only be locked manually, the dome lights will never go off and eventually the battery dies, and the ac will only blow cold on 1 setting. it will not blow heat. the keypad will not let the vehicle lock when the warning is on. this happens when the car is moving or stationary, and intermittently. sometimes it doesn't happen, sometimes i have to shut the door 20 times to get it to lock properly with the lights off.

Car will stall and go into limp mode, yellow wrench appears on left hand display. this has happened twice within the last 3 months, once in the middle lane of a rush hour freeway travelling at 40mph. i was lucky to get across to the shoulder before i lost all momentum. no response when pushing the accelerator, engine shakes badly. have to restart the car in order to continue travel. all research points to faulty electronic throttle body. ford service center advisers agree but refuse to perform repair under warranty as there are no codes. the codes get wiped after restarting the engine.

Passenger door ajar icon is lit on the board after i close door and doors never lock, driving with door unlocked. lights stay on all the time,draining battery, so i pulled bulbs from ceiling to save battery. when i stop or park the car, locking the car with key remote sound twice and lights never shuts. i believe is hazardous to drive the car with door unlock.

Door ajar light stays on when the door is closed and the dome lights stay on

Low oil engine pressure at all times indicated, olmost since purchase 2 yaers ago.when vehicle is in motion on a city or highway .

Tl* the contact owns a 2013 ford edge. while driving approximately 55 mph, the vehicle experienced a complete loss of power. the failure occurred without warning. the vehicle was towed to the dealer, but was unable to be diagnosed. the manufacturer was not notified of the failure. the failure mileage was approximately 72,000. updated 12/20/16*lj updated 12/22/16.*jb

Passenger front door ajar warning light staying on causing interior lights to stay on.

While driving car has complete loss of power.

The door ajar sensor stays on. the doors won"t lock and i don't know if the door is really closed. this happens when the vehicle is stationery or in motion.

Driver's door ajar light stays on when door is closed

The "door ajar" light comes on even though the door is properly closed. doors will not lock while car is in motion. dome light will not turn off when car is stopped. the problem began two weeks after the car came off of warranty and has been doing this intermittently ever since.

The driver side door is always reported as ajar. the doors cannot be locked while driving, if you manually lock them they are immediately unlocked. the interior lights will sometimes stay on which makes driving at night difficult. if you leave the key in the ignition after parking, like in the garage, it will run down the battery.

Door ajar sensor is defective. the drivers door continues to tell me it is open even after repeatedly opening and firmly closing the door. the inside lights stay on, which is a safety issue at night, and the doors won't lock. i spoke to ford and they want to charge me 500 for the part.

Door ajar light and alarm bells remain after the door is shut, even after repeated attempts to shut the door. the interior lights remain on which affects ability to see at night. the warning lights and alarms are distracting while driving. the door stays shut but there is no way to know if it is secure. the issue exists after attempts to repair it by a mechanic.

Driver side door ajar alarm continues to go off, my doors will not lock, dome light stays on which is distracting and unsafe, when slowing down to stop, alarm goes off to "put car in park", which is distracting. exterior lights and inside instrument panel stays lit up after car turned off, has drained my battery. this has been going on for 1.5 years.

For the second time in less than two years my car is indicating that the driver's side door is open when it is closed. it notifies me constantly using lights and dinging which is very distracting while driving. every time you turn on the car or step on the accelerator from a stop or slow speed it starts dinging. when backing up it is dinging making it hard to distinguish whether there is an object in the path. it also keeps the dome light from going off which caused the battery to fail which cost $162 to replace. additionally, the first time i paid $120 to have it fixed at the dealer. 'when the problem recurred i searched the internet and found that it is a very common problem which should be recalled by ford. a small inexpensive plastic piece which an experienced mechanic should be able to replace in 15 minutes. "when did this happen" and "how fast were you going" does not fit into a single date or speed; this has been ongoing for a couple of years and occurs at all speeds.

Left front door ajar. after closing the door door ajar warning light still stays on and cabin lights on. need to close very hard couple of times to get rid of "door ajar" warning light and cabin lights to off.

2013 ford edge, the brakes are difficult to apply and make a hissing noise. without warning the pedal will go to the floor and the vehicle will stall. this has happened on the highway and on residential streets, and always when you are trying to stop. at times you literally have to use both feet to fully stop the vehicle. the issue started at the beginning of october and has been happening more frequent. i will no longer bring this vehicle on the highway. why has there been no recall issued on this, or are we waiting for people to die or be seriously injured?

My 2013 ford edge has a mechanical/electric door jar switch which fails thus you end up with a 'door ajar' warning on your dash. thus you can't lock your doors and the light and radio remain on after to exit the vehicle.

This is for a 2013 ford edge sel awd model, recently the driver's door ajar indicator keeps coming on , and interior lights on with it, slamming the door a few times , sometimes corrects it. but it is an ongoing issue, and seems to be getting more and more frequent, very annoying, and if it does it upon leaving the vehicle parked , interior lights stay on and run down the battery. while driving it sometimes comes on, and unlocks the doors, because it thinks this door is ajar, when in fact the door is closed tight. ford should recall and fix this issue, apparently it's been going on for years with several different models, and they want more than $400 to repair their faulty switch issue.

Driver door ajar alarm indicator is on all the time even when the door is closed. the auto locking system does not work, interior light stays on. in motion or stationary, under all conditions.

Driver's side door ajar light stays on. maybe one out of ten door closures will turn off light. as a consequence interior dome light stays on and drains battery. problem occurs when vehicle is stationary but continues when vehicle is in motion.

Door ajar indicator stays on even though door is correctly closed. my 2013 edge has less than 38000 miles. but ford will not fix without owner paying for it. this is not the first 2013 edge with this problem and ford should fix without owner's cost

My vehicle begun having problems on the drivers side door at around 40,000 miles whenever i would open and close the door. it would flash "door ajar" and the interior light would stay on when i started to drive. once i would slow, the dash would also have a "shift to park" warning flashing. the doors would no longer lock when i was driving, and i was unable to secure the vehicle when it was parked. the interior lights would remain on. it took my local ford dealer almost 2 weeks to fit me into their schedule to have it looked at, and it cost me over $500 to have it replaced. this has been reported as a common problem in these vehicles and should be treated as a safety hazard. it was very distracting and unsafe when you can no longer secure your vehicle, especially someone with a child.

The warning "door ajar" on driver's door keeps dinging even though door is latched. sometimes slamming the door once (or 3-8 times) will get the warning off the display panel. many times i have to listen to the warning the whole time i'm driving as it insists that the door is ajar. very annoying to the point of being a driving distraction!

Car door ajar message ad dome light on at all times, low electrical power, caused the battery to go bad, latch on door problem, car would not lock, car stationary and you could not lock the door to start car

The "driver door ajar" light does not turn off when you close the door. it will remain on the entire time the vehicle is being driven. the lights will stay on when you are not in the vehicle and when driving at night. unable to lock the doors from the keypad because the vehicle thinks the door is still open. the horn beeps twice when you try to lock the vehicle with the key fob indicating that the door is open. the radio will also remain on after you exit the vehicle and lock the doors.

After approximately 60,000 miles the drivers side door will not lock and the "door ajar' warning light and alarm will sound continually. the vehicle can be driven, but only in an unlocked condition while listening to the warning chimes and flashing dash lights. the condition often lasts a week or so, goes away for some time and then returns.

Door ajar warning light stays on even after door is closed. interior lights stay on even after door is closed. door sensor issue. almost wrecked when interior lights came on while driving-the door sensor light came on without the door being opened. we took the vehicle to the ford dealer and they said they could not find the issue.

In april 2014 at 20,000 miles door ajar light remained on while driving vehicle. was repaired by dealer under warranty in april 2014. in september 2016 at 47,000 miles the door ajar light is back on again. dealer says it is not covered under warranty and wants to charge for diagnostic and repair. obviously the original repair performed under warranty did not fix the issue and this car is defective. i have safety concerns whether door is actually closed while driving.

In april 2014 at 20,000 miles a shift to park notice was beeping when engine was shut off and vehicle put in park. had to keep foot on break and jiggle shifter to get shift to part notice to stop to ensure vehicle was in park and would not roll away and to prevent battery from draining. was repaired by dealer under warranty in june 2014. in september 2016 at 47,000 miles the shift to park notices are happening again. dealer says it is not covered under warranty and wants to charge for diagnostic and repair. obviously the repair peformed under warranty did not fix the issue and this car is defective. i have safety concerns that the shift to park issue could result in car rolling away after driver believes they have parked car.

I have been dealing with this door latch sensor issue for the duration of my ownership on my ford edge. i don't see how it is possible that our vehicles meet nhtsa standard federal motor vehicle safety standard (fmvss) no. 206, door locks and door retention components. the testing for that standard would have been done in a laboratory, and it is apparent that contaminants out in the field are making their way into the door lock assembly and compromising the sensor - it is not a stretch to consider the latch itself may be deteriorating as well. there is no way to know if the door is fully shut. the interior lights coming on while driving at nighttime from the unpredictable sensor. i just replaced a battery 10/3/16, failed from the sensor draining it repeatedly, bought the largest capacity oem replacement i could get for it from from the dealer. while parked, even for hours and days on end untouched, the car will periodically sense the door is opened and closed (though it hasn't been), and the parking/convenience lighting will come on and go back off again.

Door ajar light stays on, faulty sensor does not read when the door is shut. lights stay on and warning prompt appears on dash while driving with alarm. vehicle mileage 51,000.

The door ajar light is continually on, rarely does the door shut and the light goes off. this leaves the interior lights on extended periods of time and is a safety issue as the door is not secure. the car does this both when stationary and in motion.

Door ajar sensor failure. system would indicate door was ajar even thought door was closed. lights would remain on, and door indicator would chime everytime the car came to a complete stop. door sensor needed to be replaced at a cost of $585.

Door ajar light on dash continues to stay lit after door is closed. this creates an issue as the door locks will not engage when the vehicle is running.

The door ajar light remains on for the driver side door although the door is latched properly. this happened and was "fixed" with a new sensor 1 yr ago. now it has started again. while the light is on the doors do not automatically lock while driving (especially dangerous with 2 kids), the lights inside remain on after the car is shut off (although i cannot prove it is related to this i have already changed the battery once on this car), if the car is locked while off at times the sensor trips itself and then the alarm starts going off on its own randomly, therefor now i have to leave the car unlocked so that the alarm does not bother my neighbors in the middle of the night.

Door ajar light remains on even though door is obviously closed. interior light stays on until car accelerates beyond 5 mph (?) and door ajar light stays on for length of trip. 'shift to park' yellow warning appears whilst driving but stopped at a light. when closing and locking door after parking, car honks twice signifying unlocked door. light stays on, possibly draining battery.

Vehicle lost total power while going 70mph on the highway. needed to pull over. a message icon "wrench" appeared on the information panel. "wrench" referred to power train problem.did a internet search in reference the power train issue and found other similar situations.

Door ajar- front driver door will not latch properly and therefore door ajar alert stays on all the time. the interior lights remain on when first driving which causes safety hazard at night and the doors will not lock while driving, another safety issue.

Door ajar sensor. it stays on at all times. it kills my car battery and now im on my 2nd new battery. i cant back up or drive safe at night because the interior light stays on. i cant lock my doors while driving or parked because it says door ajar.

Tl* the contact owns a 2013 ford edge. while driving various speeds and attempting to accelerate quickly, the vehicle stalled. the service engine soon warning indicator illuminated. the vehicle was taken to a dealer; however, the failure was unable to be duplicated. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 33,000.

Two problems:1) door ajar light stays on - door has to be slammed several times before light goes out, sometimes light stays on for entire 15 mile drive to work. problem 2) shift to park light comes on- car is in park , must jam shifter forward to get light to go off. sometime must put car into drive, move forward few feet and back to park. both problems are intermittent but happens 8 of 10 times we drive the vehicle.

The drivers side door ajar light comes on after the door is closed and the alarm sound comes on warning you of the door problem. this happens about two times a week and sometimes times you have to close the door about five times to correct the problem. sometimes this happens when the car is being driven and i have to stop the vehicle to reclose the door.

Tl* the contact owns a 2013 ford edge. while operating the vehicle at slow speeds, the engine suddenly shut off. also, while depressing the brake pedal, the vehicle would not immediately stop. the vehicle was taken to the dealer where it was diagnosed that the brake booster and throttle system were faulty. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 58,000.

The driver door is ajar light comes on and the door is completely shut.

Door ajar light remained lit on dashboard as well as interior lights illuminated. happened sometimes once door was shut and vehicle still in park causing me to have to try multiple times to get sensor to register properly and would happen sometimes shortly after taking off and getting up to speed on city streets, or shortly after i would get up to 10 mph causing the auto lock feature to activate and door ajar light would illuminate. also was able to get sensor to register door would be shut and i would climb out the passenger side door and back in later, not opening driver door afterwards and would get door ajar light when vehicle was started. taken to dealership for repairs and was told it was determined to be caused by faulty instrument cluster. dealer replaced cluster and still had issue with door ajar remaining lit shortly after getting back home.

Tl* the contact owns a 2013 ford edge. the contact stated that while driving at approximately 50 mph, the rear driver's side door opened without being prompted as the door ajar warning indicator illuminated continuously. the contact stated that the “shift to park” warning message also displayed and the vehicle would not lock due to failure. the contact mentioned that the “shift to park” warning message illuminated while the vehicle was being operated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 40,000. the vin was unavailable.

The "door ajar" warning light and bell stays on after the door is shut. this happened on my edge in january 2015. i took it to the ford dealer, and first they adjusted the door latch. that only lasted a couple of months. when i took it back, the dealer said that ford told them the latch would have to be replaced. the bill to replace the latch was $132.08, which i paid. that fixed my problem. i saw on the news today that this is a problem you are investigating, and i wanted you to know my situation.

Tl* the contact owns a 2013 ford edge. when depressing the brake pedal, there was a hissing sound. the vehicle was slow to decelerate and the engine shook and nearly stalled. the dealer diagnosed that the brake booster needed to be replaced and was not repaired. the manufacturer was notified of the failure. the failure mileage was 36,057.

The drivers door (adjar) signal keeps indicating the door is open even if the door is firmly closed. this cause the cabin lights to remain on and the alarm going of every so many seconds. it distracts me constantly.

On 9/19/2016, reported problem of unable to stop when applying brakes. first time happened when exiting parking lot and ran stop sign. second time happened as approached stoplight. later on wife had similar problems stopping from 35mph at stop sign and other stoplights. problem was leaking brake booster covered under extended warranty recall #13n02. this recall was not previously noted on ford.com, but it showed up today, 9/20/2016.

While driving on a city street, the vehicle went into a limp-type mode. the engine was still running but i could not accelerate. the problem was a faulty electronic throttle body which i have come to find out is a very widespread problem in ford vehicles and that ford is aware of this problem but has refused to issue a recall. this is a very dangerous issue and ford is putting its customers at risk for accidents.

Tl* the contact owns a 2013 ford edge. while driving at any speed, the engine indicator illuminated and the power shut down. the vehicle was towed to the dealer where it was diagnosed that there was electrical failure. the vehicle was repaired; however, the issue recurred numerous times. the manufacturer was notified. the approximate failure mileage was 15,500.

Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar warning indicator illuminated and prevented the doors from locking. the dome light above the passenger remained illuminated, which indicated that the doors were open. the dealer was notified and diagnosed that the door ajar switch assembly needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vin was unknown. the approximate failure mileage was 45,000.

Door ajar light for drivers door will intermittently stay on when door is closed. as a result the overhead lights go on obstructing drivers vision at night. additionally it is impossible to lock the doors when this condition exists. when driving an irritating message comes on saying to shift to park and close door which are already closed. this appears to be a bad design flaw which creates a dangerous situation for occupants of the vehicle. the dealerships charge somewhere in the neighborhood of $450.00 to replace assembly which in some cases still does not correct the problem. this is a safety issue that ford needs to address in a recall.

My drivers side door when i shut it, the door ajar light stays on along with the dome lights. it only took a few times re shutting the door to make this go away. however, just recently it has been staying on longer and harder to get to go off. it has also been coming on when driving and i have to pullover to try to get this to turn off. i cannot lock the doors when this happens causing a very unsafe travel along with the lights staying on. if i had kids in my vehicle i would feel they could open the doors due to this failure and fall out. when driving and this happens the light comes on and causes a glare and could cause an accident! even after ford does their "cleaning" to the door it still happens after a couple months. the door latch and components have to be replaced completely to have this fixed.

The driver side front door closes but the door ajar warning light stays on and is annoying. my wife took it in and they wanted 500.00 to fix it on a 3yr. old car they can't make a latch to last longer than 3 yrs.?

Door ajar latch not functioning properly. door is closed but light still on.

Door is closed and yet it showing that doors are open unable to lock car alarm beeping all true the drive

The car is at 50,000 and the drivers side door ajar signals the door is open and it is not. this is a safety issue because the doors do not automatically lock as they should. also, it causes the dome lights to stay on and other sensors to come on when the car is at a stop light or stop sign. due to this being an issue read about widely ford should issue a recall to fix this.

Driver door latch assembly became faulty at 53000 miles. car doors would not lock automatically as designed when the vehicle reached 15 to 20 mph.. the vehicle had to be driven with doors unlocked at all times. stopping at an intersection with doors unlocked created a safety situation. audio alarms kept going off as the vehicle was in motion. the audio alarms indicated the driver door was ajar which was not true. instrument panel displayed false visual alarms while vehicle was being driven resulting in driver distraction. driver was instructed to place the vehicle in park while vehicle was in motion. engaging the brake pedal at a stop light or stop sign resulted in the vehicle audio alarms going off once the brake was released. audio alarms were annoying, distracting and frustrating to driver. vehicle latch was replaced by private mechanic, computer was reprogrammed for a total cost of $454 out of owner's pocket. owner was informed by mechanic that ford had issued a technical service bulletin so ford was aware the issue was common.

Door latch on drivers door does not turn car computer off when it is opened. computer and radio will remain on unless passenger door is opened and closed. causing a drain on the battery causing it to be replaced. there is no alarm warning when drivers doors is opened. the senor is not working at all. while driving on any road the sensor will not notify you that your drivers door is opened or not closed correctly. the door could open while driving i have taken it to the dealership and was advised by the service adviser that it is a known safety issue but i should wait for the recall to get it fixed. they have had a lot of complaints about the door latch and sensors noticed the issue and had it in the shop 7/14/2016 for this issue after noticing the door was not closed while traveling down the road about to get on freeway and no alerts or warning signs no lights nothing this is a accident waiting to happen and a huge safety issue to my family

Tl* the contact owns a 2013 ford edge. while the vehicle was parked, the door ajar indicator illuminated when the door was closed and the interior lighting randomly illuminated. the vehicle was taken to the dealer where it was diagnosed that the driver's door sensor needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 30,000. the vin was not available.

The door ajar warning stays on causing the interior lights to stay on and inability to lock the car doors while driving.

Tl* the contact owns a 2013 ford edge. while driving 25 mph, the brake pedal was depressed, but failed to respond. the brake pedal was difficult to apply and made a lot of noise. when the vehicle stopped ,the engine turned off and the "engine lost power" warning indicator illuminated. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 58,520.

Brake booster failed at 65,375 miles. ford has issued an extended warranty on brake boosters, including 2013 models, however i was told my car was manufactured a couple of months after the manufacture dates of cars included in the warranty - so there was no warranty coverage for this $891.82 repair. the brake response on my car would intermittently become very stiff (hard to depress the brake pedal) and difficult to brake. this occurred in various places - including stopping at a stop sign before turning onto a very busy street, and at intersections. a little hissing noise could be heard while braking, as well. this unpredictable resistance to braking efforts created a dangerous driving condition. i have read many accounts of other drivers whose brakes also depressed completely, without satisfactory braking, due to this defective brake booster. i was told that the booster installed on my car was not defective, but i am convinced it was, as well as the others that have been replaced by the extended warranty. i feel strongly that this should be a ford recall issue, rather than being addressed as a warranty item, due to the danger of operating a vehicle with a defective braking system (due to faulty brake booster design), and i believe my car was built with a faulty brake booster. i was told my car was built with a ford motorcraft brake booster (motorcraft part #2005(brb-47, ford part #ba1z2005a). the replacement booster installed to replace the failed booster was the same number.

Car door is shut and alerts that driver door is open when not moving and driving down the road. dome lights won't go off, can't lock door with key pad on door. alarm continues to go off that door is ajar when it's not while driving down the road. it only happened occasionaly in may, now today 7/17/17 it will not go off, shows door is ajar all time!

7/9/17 brake pedal on my 2013 ford edge went to the floor while making a sudden stop almost rear ending the vehicle in front of me. brake pedal made a sound like a balloon deflating as it went to the floor. even in park the brake pedal would travel to the floor making the sound of a deflating balloon. took the car to the shop and was diagnosed as a brake booster failure costing me $630. mileage is 46,000

Built online november 2012 and delivered to searcy ar april 22, 2013 now with mileage 120,000 brakes hissing told it is power brake booster which was recalled but ended on march 2013 but my vehicle was built by then and being delivered so why not be part of the recall??? please see your records on this. being repaired mcclung ford mountain view ar wanting payment from me.

No brakes.. car is 4 years old with only 58,000 miles and brake booster had to be replaced.

2013 ford edge , the door latch switch, not working properly, causing the door ajar light to stay on and also the inside lights, the door ajar alarm sounds , signaling that a door is open when they are clearly all closed, on one instance the battery was dead requiring me to get a jump start. ford needs to recall, and fix this problem. this is an ongoing problem no matter if you are parked or driving down interstate 95

2nd time in month this vehicle lost all power in the middle of the road in perfect road conditions. june 17th 2017 and july 16th 2017 my vehicle lost all power and warning light came on with a picture of a wrench. this is a major safety hazard that will get someone killed and has been well documented. must fix asap

The door ajar light keeps saying the door in my 2013 ford edge (with less than 35,000 miles) is open when in fact it is closed. it will pop on while i am driving, sounding an alert and turning on the interior lights. (which is enough to scare the heck out of you) other times, when i get in or out of the door it will just stay on. this leaves the interior lights on draining the battery to dead.so as of lately, i have been getting in and out through the passenger side door.

The brakes have failed on me 3 times now, the dealership claims the brake booster was bad and replaced it the first time, the second time claims it was a bad piston inside the break booster. the brakes failed once when a car pulled out in front of me and i had to slam on the brakes, the second time was driving normally and the third today after the front tires lost traction in wet grass. this makes it to were you have to push the peddle all the way to the floor and hope the car comes to a stop.the check engine light comes on every time you accelerate to hard (like entering an interstate) then will go away after a few days. the code that pops up for it is turbo/super charger under boost. this makes the car really sluggish and hard to get up to speed.

I have a strong smell of gas fumes inside my car while driving

The door ajar warning continuously comes on even when the door is closed and locked. this causes the battery to drain and the alarm to go off at random times. the only way to deactivate is by slamming the door shut multiple times.

Driver side door ajar light on. vehicle was not in motion and the door is closed.

I was slowly turning right into a gas station when my vehicle died. the steering froze and nothing worked. thankfully i was able to coast into the gas station where i put the car in park, turned it off, and then back on. it started fine. if i had been on the highway, i would be dead!!!! this is incredibly dangerous!!!!

A yellow wrench light warning comes on the dash. when that happens the vehicle loses all acceleration power. you have to limp the vehicle the to the side of the road to turn the engine off and then start it back. this is a very dangerous situation when in traffic. i feel this could cause a wreck. i am concerned about my safety as well as other peoples safety. this has happened at least 10 times in the last 10 days. i took the vehicle to the local ford dealer. they replaced the throttle body and informed me that this was not covered under any warranty or recall. i know that other ford vehicles have this same issue

Door ajar light remains on while the door is completely closed and seated. ford states that the latch had to be replaced at a cost of $465. multiple other professional opinions have stated that the latch is unnecessary and that there have been numerous complaints regarding the door ajar light remaining on after cleaning various parts, replacing parts, and spending large amounts of money on patch fixes. the light came on intermittently approximately one month ago and gradually stayed on as time progressed. originally, i could close the open and close the door up to 3 times and the door ajar light would turn off. over time the light would continually stay on. this began to drain the vehicle battery as well.

I have a front passenger side door ajar light that is on. it came on just after the warranty expired. as time went on, it caused my battery to go dead leaving my wife and daughter stranded. after replacing the battery i did some online research and found that this is unfortunately a very common problem that ford is unwilling to address. i also determined that i needed to remove the dome light fuse to disable the interior dome lights from staying on and causing another battery failure. checking with the ford dealership, i found to repair the would cost me $385.00, and that the problem has no recall. this condition in my opinion is dangerous, not only does it cause the battery to eventually fail, but if you remove the dome light fuse, it causes the door locks not automatically lock, so you have to manually lock each door and the hatch, because when the key is in the ignition, the door locks won't lock. also, you have no interior lightning at night when you open the doors, plus you lose the lighting ability on the steering wheel components. this is a definite safety issue that ford needs to step up and address. everyone that i have spoken with that has an edge, has had one of these sensors problems on at least one or multiple doors. i have been told that ford is more than aware of the problem, but doesn't consider it recall worthy. i really thought more of ford motor company than this, but i guess i was wrong

When putting the vehicle into park after driving it the vehicle will not acknowledge the car is in park. the vehicle is in fact in park and will not move, but the park indicator light will not light up and the car will not shut off until 20 seconds to several minutes when it finally figures out that it is in park.

The engine will not start when the temperature outside is high (105+ degrees). during the heat of the day, engine will not start (no clicking, no sounds, nothing). radio comes on, air comes on, i am able to change gears, roll down windows, etc. there are no issues in the morning or evening when the day is cooler. the check engine light does come on only when i am having the issue. once car eventually starts, the check engine light goes off.

Door ajar sensor won't turn off after door is closed. repeated slamming of door doesn't release door ajar sensor. door ajar will come on during operation of vehicle. interior light remain on even when door is closed.

On 6-22-17 i purchased the ford edge from town and country toyota. less than a week later the car computer indicator consistently began to denote door ajar. the car was taken back to the dealership where it remained for 4 days. on 7-13-2017 while driving on busy street in charlotte nc around 4:30 pm in the afternoon the ford edge computer system flashes that the oil pressure is low. immediately after this information was placed on the car computer screen the breaks locked, the steering lock and the car stops while in transition with no warning and i am sitting underneath the green light in the middle of an intersection on the street.

The brake booster failed at around 40,000 miles. while driving slowly with pressure applied to the brake the car slows but then when i apply additional pressure to stop the brake is hard and rolls to a stop instead of stopping where it should. if i am parking it will almost roll into the car parked in front. dealership said the booster is gone.

Door latch sensor indicated door opened (left rear), turning on cabin lights and startling driver. had to make emergency stop to identify cause. problem keeps repeating.

The 2013 ford edge door ajar keeps lighting up saying the door is ajar when the door is clearly shut. the major problem is the doors will not lock.

The door ajar light light will come on while driving as there was not light on when one started the trip but comes on after driving a bit, and have to slam the door several times and also cause the interior lights to come on. have to be careful as some times the light does not go off when car is parked. feel it is a hazard to be driving and the door ajar light come on after driving a while in traffic

Left front door sensor regularly indicates door ajar, when it is not. effects whether i can lock doors to protect children and other passengers. also adversely impacts battery life; if sensor incorrectly indicates door ajar, the interior lights remain on after departing the vehicle, thus draining battery and increasing likelihood of not being able to start later.

While on the freeway, my had complete engine failure and i had less then 20 seconds to pull over to the shoulder however everything locked up and i almost caused an accident. i let the car sit for 30 seconds and restarted the car. i took it to get looked at by 2 different service centers and they didnt find a problem. i drove it again, and it happened 3 times on the freeway from san diego to orange county. i had my car towed, did my own research and learned this is an ongoing problem with ford edges for my specific year. the manufacturer is not covering it. i am selling this car because i am fearful for my life and my baby girl that was in the car with me.

The door ajar light continues to stay on even when it is shut. this has happened for the front driver-side door and the back driver-side door. the front was fixed under warranty. i can not afford the back door to be fixed, and i shouldn't because this is an obvious defect! the vehicle is stationary and in motion when this is happening. i don't even open the door anymore as it takes about three days for the system to register that it is closed. but once opened, the light stays on!!

Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar warning indicator was constantly illuminated even though all the doors were closed. the contact stated as a result, the interior lights in the vehicle remained illuminated. the vehicle was taken to bill collins ford where it was diagnosed that the driver-side door latch needed to be replaced. the manufacturer was notified of the failure however no further assistance was offered. the failure mileage was approximately 88,000.

This is my second time reporting non-working door lock systems. has been repaired but continues to not work. what can be done

When car is started and put in drive, "engine on" warning comes on, followed by, "driver door ajar" warning. next message is to put car in park. door is not ajar, but opening and slamming door solves the problem. intermittently, the car will not lock or unlock without the key being used on the drivers side. passenger door is unaffected.

The driver side door constantly shows as " door ajar" i have tried lubricating switch and blowing air across switch and it still stays on. i have tried closing door with force and it still registers as ajar. the problem is it constantly makes a noise while driving and the dome lights remain on after door is closed and i am afraid that it will drain my battery and i wont know for sure that the door isn't ajar and i will not be aware if is in reality ajar. this could bee a serious safety issue. this occurs when i get in the car and start the ignition, also occurs when i turn the car off and close and lock the car doors. there is nothing to take a picture of, it is just a micro switch malfunction. this has been occurring for the last year plus.

Left front door ajar warning light. doors will not lock while driving. repeating alarm. dome light stays on. while driving.

Driverside door latch is messed up,it is showing doors ajar when it is closed.

Door ajar sensors are faulty, causing unsafe conditions while driving, mostly at night tine..

Driver door latch reads door ajar alarm,shift into park,an doors want lock automatically an lights will not go off some times for forty five minutes or longer.

Drivers door ajar warning will not go off. found out there is a problem with the latch and i replaced the latch. after researching this i found this is a prevalent problem that ford won't acknowledge.

Low tire pressure sensor light remains on at all times, even though it appears tires are inflated to proper pressure. difficult to determine if there is a valid problem with tire pressure - if i ignore the warning light and the tires really are not at correct pressure, i take the risk of having a blow-out travelling at highway speeds.

Door latch does not properly secure. door ajar sensor light is always on. interior lights remain on and vehicle alarm will not activate because door locks do not engage. this happens constantly; when the vehicle is in motion, standing, parked, engine running and engine not running. low tire pressure sensor light also remains on at all times, even though it appears tires are inflated to proper pressure.

Door ajar issue see attached. 5th complaint and no response safety issue when door flung open while driving , 8 year old child was in the vehicle!!!

All four rotors failed before the brake pads failed. the dealer says this is normal wear and tear. however the vehicle has been lightly used. it seems the brake rotors are made of defective materials subject to abnormal corrosion. ford customer service refused to cover the parts under warranty. this is a safety issue that i will have to resolve and pay for.

Defective door latch - the defect is not covered in other recall for ford models for the same problem. it is safety concern and ford customer service will not repair the vehicle.

Driver door latch problem. the door shuts but the warning says that the door is still open and the cabin lights and exterior lights remain on. this drains the battery and makes it difficult to see when driving or backing up at night.

Brake booster failure similar to same model year vehicles which have an extended warranty for this problem. this vehicles vin is not covered by the extended warranty even though it has the identical problem.

Last year i brought my edge in for door ajar light to a ford dealer. they fixed it and it cost 225.00. this was july 14 2016. it has started to do the same thing less then a year. this can be a safety issue because if you just press the ok and the light goes out the doors will not lock. and if you have children in the back they can still open the door.. ford should be responsible to have this fix not the consumer.

Door ajar light staying on for driver door. alert keeps telling me to put car in park while car is iin motion. doors won't lock while car is in motion. done lights stay on while car is in motion. this happened in early 2016 as well, ford dealership replaced the entire door mechanism so this part is only 16 months old.

Door latch sensor stays on. dealership states it is a typical faulty part that they have to replace. even after replacing the same part continues to fail.

Door ajar alarm will not turn off with door fully shut. this is second time after we paid to have repaired approx. one year ago.

I hit just a little over 60 k miles on my 2013 ford edge and i was also due for an oil change. i took my car to the ford dealership and when it was getting serviced, they offered me maintenance on my car as it was due. i declined. when i got in my car the “door ajar” light started to sound so i opened and shut my door but the problem would not correct. i went about my daily routines and it has not stopped and it’s very annoying and the interior lights won’t shut off causing the panels to become very hot. now the inside panel/screen has frozen up and i keep having to reset it. i called ford service department and they only want me to bring it in (so they can charge me the $500+ to fix it). this is a ripoff!!! my door won’t lock either. i live alone in a rather large city and there are beggars on just about every corner. this morning, one came up to my car and tapped on my window wanting money. my doors would not lock and i was scared to death. anyone can open my door at a stop light or wherever i am and i am not secure. ford knows this is happening and will do nothing about it. it’s a scam to get money from everyone having this issue and i am now concerned for my safety.

Tl* the contact owns a 2013 ford edge. while attempting to apply the brakes, the contact had to place extra pressure on the brake pedal in order for the vehicle to begin to stop. the brakes also made a hissing type noise. the contact took the vehicle to a certified mechanic who stated that the brake booster failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that there were no recalls regarding the failure. the vin was unknown. the approximate failure mileage was 69,000.

Sudden loss of power, no special environmental conditions, engine rpm dropped without warning to 400 rpm, car speed limited to 1 mph. had to quickly pull off 45 mph, 4-land hwy. thru heavy traffic to reach side street (no shoulder available). engine continued to run - but no response to throttle pedal. condition known as "limp mode". turned engine off, waited few minutes, started back up normally. dealer unable to pull error code. however, research and complaints filed on-line show this is recurring problem with ford electronic throttle body failure. this is definately a safety issue. many other ford models have had recall for defective etb's - but not my vin. sudden loss of power is indicated by "yellow wrench" indicator - but sudden complete loss of power is severe safety issue on roads without shoulder, or worse, heavy multi-lane traffic or narrow bridges. ford accepted complaint - but refused extended warranty coverage - dealer charges for replacement etb installation were not subsidized by ford. if ford etb's have been recalled on other models, all etb's should be recalled. severe, scary, reliability & safety issue.

Constant door adjar warnings. upon closing the drivers door, the door adjar warning goes off, and i can not lock my door after this warning goes off. not only that, but if it is throwing this door adjar warning when you park your car, the dome lights will stay on and drain your battery. this is an engineering failure, and needs have a recall issued. if you can not lock your doors while you are driving....now days that is a huge safety issue. can you say carjacking waiting to happen?? think about your family, driving in a car with this problem...not a good feeling huh? make this a recall ford! stand behind your vehicles that you sell !!!!!

When you shift into drive the door adjar light comes on, the chime and message to shift to park and the inability to lock the doors. it causes a safety problem for the driver. very expensive to repair.

Door ajar signal & interior lights remain on when door is closed. causes a night driving hazard since lights stay on when driving, leaves interior lights on which drains the battery when car is off & in park, & unable to lock doors when in vehicle whether or not you are in drive. happens multiple times a day over multiple weeks & months.

Interior headlights with door ajar light come on and off randomly

Shift to park warning on the dash comes on when the car is in park. this causes the battery to run down. i was told the problem is in the shift assembly.car has 19,000 miles.

Tl* the contact owns a 2013 ford edge. while attempting to accelerate from a complete stop, the vehicle's speed reduced and would only accelerate to 4 mph. a wrench warning indicator illuminated on the instrument panel. the contact pulled the vehicle over to the side of the road and turned off the engine. when the vehicle was restarted, it returned to normal. the vehicle was taken to the local dealer (pines ford lincoln located at 8655 pines blvd, pembroke pines, fl 33024; (954) 443-7000) where it was diagnosed that the electric throttle body needed to be replaced. the vehicle was not repaired. the manufacturer was contacted at 866-436-7332 and stated that the vin was not included in a recall. case number: cas12510115 was provided. the manufacturer was made aware of the failure. the failure mileage was 88,000.

Driver door ajar warning stays on. with that the dome light stays on and car will not lock while driving. drains battery. alarm keeps beeping as i'm driving. all are safety concerns.

2nd and 3rd cylinders in my 2.0 ecoboost engine are misfiring. car has 63000 miles. car shakes when idling and does not accelerate properly. car drives at 6000 rpm when going 60mph on the highway. car shakes and jerks when driving. changed engine coils and spark plugs and that did nothing.

Vehicle was bought new and now has 60000 miles. we have had no problems before 06/14/17. driving to work, there was a sudden loss of power, accelerator would not function and speedometer quit registering. the yellow wrench came on indicating there was some type of powertrain failure. vehicle was on a two-lane bridge and had to limp to the other side to safely pull over. was not able to travel more than 1-2 miles per hour. pulled to the side of the road, put the car in park and turned off the engine. waited a few minutes and decided to restart the car. vehicle worked normally and was able to continue into work. contacted ford service and make appointment to bring it in the next morning for diagnosis. technician verified concern, tried to pull a code, was not able to get one, but determined the problem was with the throttle body internal failure and replaced and reprogrammed pcm. a simple google search revealed a recall for this same problem and part by ford but not for the edge. however, it appears that there are many edge owners who have had this same issue. this needs to be addressed and corrected before someone dies or is seriously injured.

The left rear door ajar notification light on the dash will not go off, even though the door is shut. which means the dome light stays on and the doors will not lock. this happened when the door was opened, but no matter how many times, or how much force is used to close the door, the notification won't go away, and the doors won't lock while in motion.

Ford has a known problem with the brake booster on the edge. being proactive to have mine my original equipment brake booster replaced.

Door ajar lamp stays on, drains battery. comes on while driving, forces pull overs on freeways to get the interior lights to go off.

The door ajar warning will not go off with the door closed . it will do it after driving for a few miles and when first started. i can no longer lock my car at night because the alarm will go off due to this issue and wake everyone up. i have been reading many complaints about this issue,and for as much as these cars cost , i can't believe ford has not issued a recall to fix it. this is a safety hazard due to me not being able to lock my doors at night, and because while driving, the doors unlock. please expedite this investigation for myself and the thousands of others this has affected.

Tl* the contact owns a 2013 ford edge. while driving approximately 65 mph, the brakes failed when the brake pedal was depressed. the contact had to apply excessive force to the brake pedal in order for the vehicle to slow down. the check engine indicator illuminated. the vehicle was taken to an independent mechanic, alan car care, who diagnosed that the brake booster failed and needed to be replaced. the vehicle was not repaired. the manufacturer stated that the vin was not included in the recall. the approximate failure mileage was 54,000.

Driver door ajar light stays on long after car is parked or driving along with inter lights stay on tire pressure sensor stays low pressure random times cold or hot weather

Door ajar sensor goes off even though door is closed properly. this happens while stationary. dings to 'shift to park'. started off with having to close and reclose the door on occasion. now it's up to 8-10 times in a row before the door ajar sensor stops. car alarm won't engage. have also had to drive with indicator constantly dinging while driving telling me to stop and close door. locks won't engage while driving which is a safety issue. called my local ford service center and they said they had to do a diagnostic...which will cost me over 100 dollars even though i have the extended warranty. there seems to be quite a few complaint regarding this issue. costs to repair run between $350-500 according to reports on forums. my car has 50,000 and is maintained impeccably. would seem because the number of complaints and the safety issue of driving with the sensor going off and not being able to lock the door while driving, this should be a recall issue. this started a couple months ago and has gotten continually worse and more often.

There is water leaking into my ford edge leaving a puddle on my drivers side floor, completely saturating the carpet. the water is literally pooling on the floor under my feet. this happens when the car sits idle, undriven, when there is rain. it has nothing to do with an a/c leakage, condensation, etc. there is water leaking from the outside into my vehicle and has now resulted in rusting of my floorboard and molding to my carpet. there is a strong mold odor and is intoloerable unless the windows are open while driving. i have a child with allergies and he can not be exposed to this. this has happened numerous times after rain . i have vacuumed up the water, dried the carpeting but it reoccurres over and over. my first incident was just a month or so after i purchased the vehicle used. i will get into my vehicle in the morning and you can visually see a puddle on my drivers side floor, sometimes even submersing my floor mat, when there was rain during the night and the floor was dry when i parked it the night before.

Driver side door ajar alarm is always on. interior lights stay on while driving. hard to see at night. drains battery when off.

The "door ajar" light comes when the door is fully latched, the door can be slammed repeatedly and the light stays on. the interior dome light stays lit creating night vision problems, the doors will not lock, these two problems create very important safety issues. this is not an isolated problem and has been documented numerous times

The driver door ajar light would not turn off with the door closed. this prevents the door locks from working while the car is in motion, including the rear doors where the baby seat is located. this could allow a child to open the door while in motion. also, the interior lights shine on the windshield at night making i difficult to see oncoming traffic at night.

While vehicle was under warranty, door ajar sensor indicated driver's side door was ajar when it wasn't. dealer cleaned sensor and it worked for awhile. now vehicle is out of warranty and sensor is failing again, but this time while it was parked in my garage for the night the parking lights and dome lights came on because sensor indicated the driver's side door was ajar.

The door sensors in this vehicle do not sense that the door is closed when it is. this leads to being unable to lock the doors while driving, it also causes the interior lights to remain on when the car is off even after the door is closed and the car is locked which drains the battery. occasionally, the door will sense that it is closed after slamming it. this has led to an arm injury that i sustained when attempting to do this repeatedly from the inside of the vehicle. this is an ongoing issue and not a one-time occurrence.

The "door ajar" light stays on showing drivers side door open when it is not. drains the battery, it causes the alarm to go off randomly and it is not safe as i am not able to lock the doors. today will be the 7th time i am taking it to a certified ford dealer for repair.

Tl* the contact owns a 2013 ford edge. while driving approximately 45 mph, the door ajar warning indicator illuminated and the chime sounded. the "engine on, door open, park car" message flashed on the instrument panel. the contact had to pull over to the side of the road, but the chime continued and the message remained. the contact had to unplug the battery in order to stop the warning indicator and the chime. the vehicle was taken to the capell ford woodside new york dealer where it was diagnosed that the driver side door latch was damaged and needed replacement. the vin was not included in a recall. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 68,000.

Door ajar warning remains on after doors have been closed tightly. lights remain on and drains battery. driver door ajar light comes on randomly.

While driving on the highway (doing 70 mph) my vehicle randomly stalled out. i was forced to coast to a stop, pull over, and turn my car off and turn it back on to begin driving again. it later happened an hour later at a stop light while making a left hand turn and then again at the next light on the road. after looking up possible problems, it was found that countless others with the same vehicle have the same stalling problem while driving. this creates a serious and dangerous risk for drivers on the road. i have an appointment to have the ford dealership look at my vehicle, however from others who have spoken on their experiences with the same problem, the dealership states that they cannot "recreate the problem". thus sending the customer on their way stating that there is nothing wrong with the vehicle. just 1 of the many forums where others voice the same problem. http://www.carproblemzoo.com/ford/edge/car-stall-problems.php this vehicle must be recalled before a serious accident or death occurs due to ford's negligence.

Door ajar warning light and alarm comes on even when door is securely closed. no matter how many times the door is closed or how hard it is slammed, the warning continues. also, the dome light will not go off, and the doors will not lock while the warning is on. the noise is driving me nuts! had this same problem when the car was 1 year old and now it is back again. 40,000 miles so no warranty. obviously they do not have a permanent fix for this recurring problem. the door ajar warning comes on as soon as i start the car, and continues when the car is in motion. again - the door is securely closed!!!

Break booster went out. this causes the break pedal to be hard to press and delay in breaking.

2013 ford edge 3.5l v6 sel the door ajar warning comes on even when the door is completely closed. this causes the interior lights to come on randomly, even while driving at night (mostly 2 lane country roads). i have to stand outside the vehicle when i am done driving and open and shut the door anywhere from 10-20 times before it goes off. this has drained at least 2 batteries by randomly coming on in the middle of the night. i have replaced the switch, the entire lock system twice now. the dealer wants $500 to fix. i can't afford to pay $500 every few months for a bad design by ford. this is obviously a known issue and has been for quite sometime. just about every edge owner has had to deal with this. ford needs to come up with the proper fix for all doors and at their expense. the consumer is getting ripped off by ford with this issue.

Engine suddenly stalls while driving. yellow wrench light comes on and there is no power when applying accelerator. has happened while on highway (approx 70 mph) and surface streets (approx 30 mph). pull over to the side of the road and turn off the engine. the restart was sputtery but came on and no more wrench light, the vehicle ran as if nothing happened. after taking it to a dealership was told problem could not be duplicated and no fix could be made.

The rear window exploded, for no reason! the car was parked in my garage and hadn't been driven for 3 hours.

Door ajar light is on constantly

Door ajar sensor switch does not work. the door is securely shut, but the interior lights stay on and the warning signal keeps going off. have had this worked on, but the fix does't last. terrible design that needs to be addressed!

Door latch system malfunction. this triggers a door adjar signal in the vehicle. this ultimately keeps the interior lights on and prohibits you from locking the doors of the vehicle

My brake booster failed. it had a hissing sound when the pedal was depressed, and the brakes were extremely difficult to actuate when driving under any conditions. i know there was a similar recall on the ford edge but they tell me that mine is not affected or covered. i just paid to have it replaced at 23,126 miles.

Door ajar notification will not go off even though the door is completely shut. this keeps the over head dome lights from going off as well as the doors from locking. it's dangerous at night because it's hard to see to back up when the dome lights are on. it makes visibility very low. it's also not safe that the doors do not lock.

The door ajar light is always on and the interior light stay and which causes the battery to die. i have to open and close the door numerous times in order to get the interior lights off. sometimes the door won't even catch and has flown open while driving with my 8 year old child in the vehicle

Drivers door ajar light and signal remain on all the time.

The door latch sensor stays on even with the door closed and latched. while driving the car keeps telling you to stop and put the car in park because the door is not latched. when the car is off the lights stay on drainning the battery because it still does not sense the door is closed.

Brake booster failure

When the drivers door is shut, the sensor will show that it is still open and while driving at night, the overhead lights come on at random times and stay on sometimes one minute, sometimes 5 minutes and it makes it very difficult to see and is very dangerous. the door is shut but the door ajar light as well as interior lights come one. i have had this "fixed" by ford a year ago and it is still happening.

The door sensor in drivers door is not working. it says it's ajar when it's closed tightly. issue is when i am driving it will just pop on and interior lights pop on and i have to shut door several times for it sense it's shut and it may not stay that way. it is dangerous when lights pop on at night make it hard to see road have to pull over. other down side is if i don't stand outside my car when i get out to make sure the interior lights shut off otherwise will drain my battery as it is not sensing door is closed.

The door ajar light and notifications remain on after the door has been closed. this happens every time we drive the car

Tl* the contact owns a 2013 ford edge. while driving at any speed, the dome light remained illuminated. also, while idling at any stop, the vehicle beeped and the door ajar indicator illuminated. additionally, the contact stated that the door locks did not lock. the failures were not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 40,000.

Tl* the contact owns a 2013 ford edge. while driving various speeds, the door ajar warning indicator illuminated continuously. the indicator dimmed after hitting a bump in the road. the vehicle was taken to a dealer where it was diagnosed that the door lock mechanism needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 60,000. the vin was not provided.

Door ajar remains on when doors are closed. cannot lock doors when in vehicle. very unsafe with children. interior lights stay on and drain battery.

The driver door ajar alarm continually is initiated even though the door is completely closed. this can cause interior lights to stay on and drain battery when the vehicle is parked. this alarm will continue when the vehicle is in motion. re-opening and closing the door sometimes solves the problem. if alarm cannot be cancelled, doors don't always lock when vehicle is in motion.

Engine control module-pcm. after 3 years of replacing/repairing items on my car, they now say that the pcm is the cause. i have replaced multiple sensors, catalytic converter, drive shaft, turbo, cooling system, and the list goes on. had the pcm been diagnosed the first time my check engine light came on and replaced the sensor, i could of saved a lot of time. every time i would go in, the diagnostic test would show 02 sensor which was replaced numerous times, then they would say catalytic converter, so on so on going down the list. i would get stranded on the highway because the car would completely shut down. not one person in the past 3 years said the pcm was to blame. after a week of trying to diagnosis my car after once again being stranded on the highway, they are saying the pcm. the mechanic states that the computer module is on back order with ford. the ford rep states that they are selling them faster than they can be made. if this part is on back order (2 weeks) and can't keep them in stock, there seems to be an issue with the pcm for fords. everything that i have read states it is very hard to diagnosis a pcm but there needs to be a code that appears when it is faulty because this could of been covered under warranty 3 years ago but instead, i have paid a lot of out of pocket to get to this point of replacing the pcm. pcm in high demand with ford indicates a red flag for this part and issue. please review.

The door ajar warning for my drivers side stays on all the time, even when door is securely closed. this has caused interior lights to remain on and battery life to be drained. the doors will not lock while driving.

When the driver door is closed the door ajar warning remains on. this causes the dome lights to stay on when car is turned off causing a battery drain. also the door ajar warning sounds and dome light turns on whenever you come to a stop and then lift foot off the brake. this makes it very unsafe at night when trying to backup. this also causes the automatic door locks to not engage either. this car is a little over three years old and this should not be an issue. very poor design on the door ajar sensor. researching i have found many edge owners with this issue. ford should address this immediately because this is a major safety issue.

Door ajar constantly comes on and off when driving. interior lights stay on as car thinks door is open. as several others have stated...i'm waiting for the day when i get in the car and battery is dead as we can not turn off lights ! just called jim click ford and they have found no recall on this problem...therefore i have to pay over 500 dollars to fix weird how over 150o people are having this issue with vehicle but ford doesn't think it's a problem. i guess an "accident waiting to happen" will change that thinking. when interior. lights automatically come on at night when driving i will do my best to see the road and cars around me. thanks ford!

The left door ajar sensor light stays on after all doors are closed securely. the doors do not automatically lock after starting to drive. the dome light stays on for a long time. the warning signal beeps every time we step on the brake and is very annoying.

Door adjar stays on and lights do not shut off which leads to my battery dying and i can't tell if the driver side door is ever shut properly.

The ford edge has developed a problem with the pdu unit which actually failed. according to the ford mechanics this is a chronic problem with some of the failures causing the units to split open redendering the vehicle inoperable. if the vehicle cannot be driven if failure occurs when driving it could easily cause an accident in some circumstances. luckily if one is very observant and notices the unit leaking oil and get it checked out it can be replaced prior to total failure. when the leak was seen on our garage floor i got it checked out. not knowing what was wrong the vehicle was taken on a trip prior to getting it checked out and luckily did not fail during the 400 mile trip. when we got home the unit was leaking alot and was told not to drive it until the replacement was installed. the dealer found that there were no replacements in the ford warehouse system and that it could take 2 to 3 weeks to get it in. this reaffirms that alot of these units are failing and will continue to fail until a more permanent is made. replacing a bad part design with the same thing is not a permanent fix, just a band-aid which only delays another failure.

The wipers randomlyturn on when switch is in off position

The door ajar light is coming on even when the door is closed. this is preventing the dome lights from turning off in order to drive and also draining the battery. is is a safety issue at night and when i park my car and the battery dies.

Door ajar sensor light and interior lights will not shut off when door is closed. will not always lock if sensor believes door is ajar. takes many attempts to get sensor to turn off.

The door ajar light is on and will not turn off even when all doors are properly closed. this leaves the dome lights on the entire time, wasting battery. it also causes warning bells and lights to come on while driving, causing a distraction.

Twice now within two days, my wife or i have been driving along at 20-30 mph through the neighborhood and the vehicle has lost propulsion. i say this because the motor stays running, but doesn't accept input from the gas petal. service wrench comes on, but vehicle diagnostics come back ok. turn vehicle off, cranks up and drives fine. the interwebs says its a throttle body issue.

The door ajar light will not go off on my 2013 ford edge when the door is securely shut. this causes the interior dome to remain on while driving causing a serious driving obstruction and dangerous condition. it is also draining the battery.

Door ajar sensor doesn't register and tells the car that the door isn't closed when it is. leads to drained batteries when parked due to car thinking the door is open and we have been stranded multiple times. it also triggers multiple alarms during the entire driving experience that are hazardous due to taking attention off of the road to read what's wrong and look at the screen.

Door ajar continues to stay on despite doors being closed. unable to lock doors (all doors) while driving. interior lights stay on. interior lights come on while driving making it difficult to see at night. unable to lock doors with keypad. unable to tell if door is actually closed or not while driving.

Tl* the contact owns a 2013 ford edge. while driving approximately 20 mph, the interior lighting suddenly illuminated, the driver side door ajar indicator illuminated, and the door chime began to sound. when the contact stopped the vehicle and opened and closed the door, the chime stopped. the failure recurred shortly afterwards. the contact also stated that the failures occurred every day for the past three weeks. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failures and the contact was advised to call nhtsa and file a complaint. the vehicle was not repaired. the approximate failure mileage was 20,200.

Brake pedal drop to floor and vehicle dies, also turns on check eng lite due to vacuum loss dealer then tries to sell you emission parts due to code, my car is may build 5/1/ the 3/1 are under recall same please please check into this. the dealer only pulls up what is on his computer . you will never know the amount of vehicles that are affected.do to there records not being available to you..

Lh door ajar lamp wont let the interior lamps turn off during vehicle in use, a real problem at night.

Door ajar light stays on. have to slam the door at least 3-4 times before it goes off. had it looked at the dealer only to have them only clean the door latch. when problem returned they told me that it was no longer under warranty, too many miles and would cost over $350.00 to replace door latch. there is clearly a problem with this as my vehicle is not the only vehicle doing this. the other concern besides the door possibly flying open, is having to replace the battery as the dome light stays on for a long period of time after shutting the car off and not being able to lock the car because it thinks the door is ajar. this problem happens when the vehicle is stationary and in motion.

Tl* the contact owns a 2013 ford edge. while driving 35 mph, the "driver's door ajar" indicator illuminated while the door was closed. the vehicle was taken to a dealer for diagnostic testing, but the contact was not aware of the results. the dealer offered a temporary repair, but the vehicle was not repaired. the manufacturer stated that they could not assist because there was no recall. the contact was advised to return to the dealer. the approximate failure mileage was 27,000.

Door ajar/ door latch issue. when my door are closed it still says its open i have only had this car for year and half and i want to refuse to drive it because i have 2 kids and the doors will not lock while driving and my lights in the car stay on. i been readings its huge issue with ford, i refuse to pay $500 bucks for something that should be fix already. what do i do?>

Engine surged while parking, felt like it would hit car parked in front. reminded me of my lincoln town car 2007 that would suddenly accelerate

Drivers door latch does not lock due to a malfunction in the latch module. this occurs while in motion with the 'drivers door ajar" warning coming up on the dash.

Door ajar warning regarding driver front door is constantly on and will not go off. in addition, every time i take my foot off the brake, a shift to park notification appears on my dashboard and it makes a beeping sound. this is a huge concern and major problem. this should be a recall issue. needs to be fixed immediately.

My "door ajar" sensor light stays on even when the door is shut. i can not lock my doors when the light is on. it has also run down my battery so i had to replace my battery.

Driver side, rear passenger "door ajar" is constantly lit on the dashboard. despite repeated verification that the door is closed, the warning message remains. this means the doors won't lock, the cabin lights don't turn off and the audible alarm rings. there has been no injury or accident at this time. door appears to be latched, but warning indicator stays on. remains while driving or stationary.

My driver and passenger door is flagging that it's ajar when it's not.

When all doors are closed, the door ajar lamp will illuminate. interior lights stay on and unable to lock doors while in the vehicle. battery drains

Door ajar light and alarm stays on for driver's door even when the door is securely shut. occurs at all speeds and when stationary.

Tl* the contact owns a 2013 ford edge. while driving approximately 20 mph, the brakes failed to stop the vehicle when the brake pedal was depressed. the vehicle accelerated without warning and the contact crashed into a pole. the contact sustained arm, knee, and back injuries that required medical attention. a police report was filed. the vehicle was towed to an independent mechanic where it was diagnosed that the vehicle needed major repairs. the manufacturer was not made aware of the failure. the vin was unknown. the approximate failure mileage was 30,000.

My 2013 ford edge sel has a "door ajar" message indicator that prevents my doors from locking and interior lights from going off while driving and after parking. i have to "repeatedly" open and close the door to try and get the "door ajar" message to go off and allow the doors to lock and interior lights to go off. when parking car and leaving car, i remotely lock the doors, but the "door ajar" message stays illuminated and interior lights remain on (which are hard to notice in the day time and has caused my battery to drain on several occasions) (this has "cost" me on several occasions to have a tow truck to come and electrically jump my vehicle to get it started)... i then have to "repeatedly" close the driver door to try and get the "door ajar" message to go off along with the interior lights.

At 89000 miles i keep getting a "driver door ajar" warning while i am driving. i looked online to see that many people have the same issue with this vehicle at or about the 90k mile mark. the battery will drain because the car thinks the door is open,the lights stay on in the car thus draining battery.

Door ajar light stays on

Driver door not locking, door must be opened and re closed several times. if not engaged, interior lights stay on draining battery and car remains unsecured and prone to theft. also sometimes while driving the unlocked indicator lights up and sounds and not sure if door has truly unlatched.

Door ajar light and warning come on with door closed. opening and closing door alleviates the problem at times.

Door ajar light will not go off. quoted $400 to fix from ford dealer

Driver side door ajar when doors closed. shift to park comes on. makes this very dangerous in the event of a real occurrence of the door not being closed properly. takes several slams of the door to sometimes fix it. sometimes it does not take care of the situation. happens when in motion and not or slowing down to a stop sign or traffic light. ford needs to make a recall on this as many others are affected.

Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar indicator randomly flashed for an extended period of time. the contact constantly had to open and close various doors. the interior lighting and door ajar warning indicator continued to flash. the vehicle was excluded from a manufacturer recall to address the door ajar failure. the manufacturer was notified of the failures. the vehicle was not diagnosed or repaired. the failure mileage was not available.

Driver side door latch warning even when door is latched and closed properly. have already taken it to dealer for a "fix" approximately 1 year ago, and now it started again. door open sensor stays on, dome light stays on and doors cannot be locked.

Tl* the contact owns a 2013 ford edge. when the contact closed the vehicle's door, the door ajar warning indicator remained illuminated. in addition, when the contact depressed the brake pedal, the shift to park warning indicator illuminated and when the brake pedal was released, the indicator dimmed. the failures recurred each time the vehicle was driven. in addition, while the vehicle was parked, the interior lighting remained illuminated and drained the vehicle's battery. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failures. the approximate failure mileage was 22,000.

I have had an issue with driver side door latch twice. taken to dealership for repair. june 2015 and february 2016

Door ajar sensor malfunction. when door is closed the alarm warning keeps going off and inside lights stay on.

Driver door ajar alert comes on and stays on will not reset, at the same time interior lighting remains on for an extended time after turning car off and exiting. drains the battery. the door lacks are also effected unable to lock while car is on, the auto lock not functioning placing driver and passengers in jeopardy. the interior lights also effected when driving especially at dark due to an extended delay in going off after starting prohibits being able to see outside and drive safely. have reviewed many reports from other ford owners on this subject on you tube many of whiz have had very costly repairs done repeatedly on the same problem, some purchasing parts to repair only to find the parts were faulty as well.

Tl* the contact owns a 2013 ford edge. while driving 75 mph, all the instrument panel warning indicators illuminated and the driver side was ajar. the contact had to use excessive force in order to secure the rear passenger door and prevent the dome lights from illuminating. the failure recurred numerous times. the vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. the vehicle was not repaired. the contact stated that the rear passenger door latch was previously repaired, but the failure recurred. the manufacturer was made aware of the failure. the approximate failure mileage was 112,000.

Tl* the contact owns a 2013 ford edge. the contact stated that the gear shifter failed to display the park light when the contact placed the gear into park. the contact spoke with a representative at the dealer and was informed that the gear shifter needed to be replaced. the manufacturer was not notified of the issue. the failure mileage was approximately 35,000. updated 08/08/17*lj

Tl* the contact owns a 2013 ford edge. while driving approximately 25 mph and making a right turn, the vehicle stalled without warning. the driver was able to coast into a parking lot and turned off the engine. the driver was able to restart the vehicle and resume driving. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 60,000.

I have a door ajar issue with my 2013 ford edge. the light will not go off without slamming my door.

Door ajar switch is is inoperable, which prevents the doors from being locked when the car is underway. it also causes the lights throughout the vehicle to stay on (illuminated) at all times causing a tremendous drain on the battery , leading to repeated battery replacement (which in itself an environmental concern). ford knows this switch is inferior and still they refuse to recall it.

Door ajar warning lights up, dome lights remain on and doors will not automatically lock even when door is shut. warning does not go off so you have to drive with the dome light on for a while and when you park your car these stay on and it can drain your battery stranding you. this is an ongoing everyday problem.

I have had a re-occurring door ajar issue with my ford edge ever since i purchased it. over time, the door ajar lights come on and off even as all the door are closed. have had the issue lookes at by ford dealership, but they charge a substantial amount to repair it. within the past week, the door ajar issue is now causing the interior lights to remain on. i did not use my car over the weekend, and noticed 3 days later that my interior lights had been on for a while. the lights were extremely hot, that one of them was smoking. the lights now will not turn off because of he door ajar issue. when i open and close the door over and over again, the door ajar issue goes away and then the lights go off. this is a safety issue due one of the lights smoking. in addition, touching the lights after being on for days, could have cause burns on the skin.

The latch caused a problem so the vehicle kept giving me a "door ajar" warning. since it thought the door was ajar, the interior lights would not go off, eventually causing a dead battery. this was a problem driving at night since the interior lights were on continually causing it difficult to see. it also was a problem for me, as a woman i didn't feel i could use my car for activities, especially in the evening, if i had to worry about coming out to a vehicle with a dead battery and no help available. i had this repair through my local shop, so i could trust using my car. the cost of the repairs was $392 which was not covered by warranty. there have been recalls on most of the ford models for this year, but not the edge. same problem...why aren't we getting the repairs needed at not cost.

Door ajar signal alarm for driver side door sounds when door is closed. shift into park and close door message shows on screen. takes three or more times closing the door before signal will go off. doors will not lock until that signal goes off. option to press ok is given but that does not solve the safety issue. warning continues at speed rate of 60 mph or more. interior dome light will not go off if door ajar signal is still showing on computer screen which causes drain of battery power. 24,557 miles on 2013 edge. safety recall needed!!!!!!!

Door ajar light comes on saying door is open and no matter how many times you shut the door it still stays on. because of this interior lights are staying on and doors will not lock when in drive. this happens when you turn on the vehicle even if you did not open that door. it started with this just happening once a week and now it happens every time i start my car. it is just on the passenger door.

Door ajar light comes on even when all doors are closed. light will come on when driving, dome lights come on and during night driving this is very dangerous and blinding. this will drain the battery, not to mention the outrageous cost to get this "fixed" at a ford dealership. this has happened multiple times since i bought the card used from a ford dealer one year ago.

Door ajar light won't go out.

Door ajar light for driver side door comes on inspite of banging door locked and does not go away after several time closing hard. checked door is locked and light is false. sensor does not work properly. sometime this come on when vehicle in motion on the street. this was repaired by ford dealer in turnersville nj 1.5 years back when vehicle was in warranty.

The door ajar sensor is malfunctioning on both the driver door and driver side passenger door. it is so bad on the passenger door that i do not even use it any more because it is so hard to get the light to go off, since it stays on even though the door is closed. the driver door is also extremely hard to get the sensor to go off, even after opening and closing the door many times. i have also tried flipping the lock switch open and closed in an effort to get the sensor working right so the light will go off. many times i am driving with the inside dome lights on. there have also been times when the light comes on while i am driving. i have tried everything i have googled from compressed air to wd40 to electrical parts cleaner, but the fix is only temporary. i am almost to the point of cutting the wire to the sensor so the door ajar alarm and light will go off, but then that defeats the purpose of the sensor in case the door was actually ajar. i have seen this as an issue since 2011 and i cannot believe it has taken ford this long to fix the problem. my brother-in-law has an explorer with the same latch/switch and has the same problem.

The drivers side "door ajar" warning light comes on when the door is closed. in this condition the doors will not lock automatically and the warning continues to come on intermittently which is a distraction to the driver. the warning light and annunciator come in when the car is stationary and will go quiet when the car is in motion only after acknowledging the warning by depressing ok on the steering wheel controls. the alarm comes in again when stopped at a stop light

I was making a left hand turn in the middle of a large intersection when i lost acceleration and i had extremely limited power about 2 to 3 miles per hour. i could just barely "slowly limp" off to a safe place out of the traffic. my vehicle was towed to mechanic and most likely will be the etb electronic throttle body. ford said my vin number was not listed on their recall list or their "customer satisfaction program" yet they fixed 1.6 million other cars with this same very dangerous defect. ford edge 2013. i am very fearful to drive my vehicle anymore as it is not safe and can be a reoccurring problem without any warning!! only 37,000 miles. i called and made a formal complaint to ford. also the etb is on a long back order which makes sense but yet no complete recall from ford?? this is indeed a very serious and dangerous problem with these vehicles. please do something about it for the consumers and the public's safety!

My door ajar light stays on when my door is shut and i had a dead battery 2 times

My 2013 ford edge was recently serviced to correct a problem which was the car alarm coming on and random times and an interior light coming on to say driver door ajar. this door ajar light has been coming off and on for over a year, i just lived with it. would slam the door while driving to see if it would go off. annoying. the ford dealership in roseburg or did my service work as they do since i have purchased the car from them. looking online, i see that this problem with a failed driver door latch is something many ford owners have complained about. i feel that ford has been aware of this problem with their product and i don't feel that us vehicle owners should be the ones footing the bill to get a new latch installed to fix their problem!! i paid $555 to get this problem diagnosed and a new latch installed. the part itself was $214.70 and the rest was for labor and the diagnosis. seems very, very high price to pay for this problem that ford should be paying for.

Driver's-side door constantly says "door ajar." light on dash does not go out. in-car alarm constantly dinging, saying the door is open, when it is clearly latched. automatic door locks do not work. cannot use keyless entry because the car believes the door is open.

Tl* the contact owns a 2013 ford edge. the contact stated that when the vehicle was started, the front driver side door ajar and the “place the vehicle in park” warning lights illuminated. the contact stated that the failure recurred intermittently and caused the doors to not be able to lock. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 38,000.

Door ajar warning malfunction. the door ajar alarm will not clear even when the door is shut. this causes the doors to remain unlocked while the vehicle is underway, the interior lights remain illuminated(even at night) which is a huge safety concern.

Incident was in local street when my wife was reversing the car from the driveway then staring suddenly locked and car got shut off. as car was middle of the road with baby so few people came to help and push the car back into the driveway. my wife tried to start again and car got started. we took the car to ford dealer shop again and again they did not find any issue. ford gave us car back and make sure that this car is safe to drive.

Issue occurred twice in my car within a month. 1st one, i was driving on highway with my family in speed of around 60 mile/hours due to traffic, all off sudden a message pooped up on my screen to park the car. as i was driving inner lane so could not park on shoulder side but parked inner side which was very dangerous. car lost power and did not start but heater was on with high heat and fan. all lights were off could not switch on emergency lights. i towed my car to local shop in that town to find the issue but they could not find anything. they could manage to shut off the heater and next day it worked but they asked me to take to ford dealer shop. i took the car to ford dealer shop in my town but they also did not find any issue and assure that issue will not happen again and safe to drive. which was strange to me that without knowing the actual reason how they can be so sure that this car is safe to drive again. 2nd incident was in local street when my wife was reversing the car from the driveway then staring suddenly locked and car got shut off. as car was middle of the road with baby so few people came to help and push the car back into the driveway. my wife tried to start again and car got started. we took the car to ford dealer shop again and again they did not find any issue. ford gave us car back and make sure that this car is safe to drive.

I had to replace driver door latch due to issues with driver door ajar warning constantly coming on when door was closed while parked or moving also creating problems with dome light, door locks and entry pad. after researching this issue it seemed to be pretty common among other ford edge owners which confirmed my decision to replace the driver's side door latch. vehicle has only 28,000 miles.

At approximately 76,000 miles, my 2013 ford edge's brakes failed. i was on the interstate when i hit the brakes. the brakes were hard to press & the vehicle did not slow down. i pressed down harder & came to a very hard & sudden stop. thankfully there was no one following & i was able to avoid an accident. i slowed & within a couple of seconds brakes became responsive again. i needed to get home so i drove as slow as possible staying away from other cars, however brakes worked without issues. approaching home there were multiple stop signs & again the brakes locked & the car did not stop. i also heard a loud whistling noise in the car. i took the car to the dealer & even though the dealer says they know brakes are failing in the 2010-2013 ford edges, there is no recall, only a customer service program that does not apply to my vin. this program number is 13n02 and extends the coverage out to 150k miles on selected vehicle's. i contacted ford @ 1-866-436-7332 to express my problem & concern. i spoke to 4 different representatives that all recited the same script. the script basically said sorry your car is experiencing a problem and to have a certified ford dealership fix it at my cost. apparently someone decided that the expense of the estimated number of people they put at risk of death or injury is still less than what it would cost them to fix their faulty brakes. here is the kicker, i bought this car certified pre owned in early 2016. how was ford of port richey, able to certify this car when the brakes were already failing!!!!! they sold me a death trap! i have decided to have a local and highly recommended shop fix my vehicle rather than line the pockets of ford that seemed ok with placing my family & others at risk while being aware of the problems with the installed faulty brake boosters.

2013 ford edge with 82,638 miles, yellow warning light came on indicating, " check fuel fill inlet" i have tried numerous time opening and closing the gas cap cover with no results. my suv came with no gas cap. problem continue to persist even when car is stationary or in motion.

You can be driving and the door ajar light will come on which turns the interior lights on making driving at night very difficult due to the unexpected lighting that reduces visibility greatly at an instance. also it may take several attempts closing the door to get the door ajar light to go out causing one to wonder if the door is truly closed or not.