2012 FORD Focus

ELECTRONIC ISSUES

RANDOMLY, THE SYSTEM WILL COMPLETELY STOP. THIS INCLUDES: DASH STOP WORKING AND GOES OUT — DOES NOT LIGHT UP, NO USE OF THE GAGES (MPH, GAS, HEAT, ETC), THE WINDSHIELD WIPERS WILL TURN ON RANDOMLY, NO ENTERTAINMENT DASH — NO RADIO, NO MAPS. THE A/C AND HEATING SYSTEM STOP AND DO NOT WORK, THE WINDOW BUTTONS DO NOT WORK… IF WINDOW IS UP WILL NOT GOT DOWN OR IF DOWN WILL NOT GO UP. NO USE OF ANYTHING ELECTRONICALLY IN THE CAR

THIS WILL ALSO AFFECT SHIFTING AND DRIVING MECHANISMS.

THE CAR WILL STOP WORKING WHILE DRIVING

WE HAVE CHECKED THE FUSES AND BATTERY — WE HAVE GOTTEN CODES FROM OREILLY AND AUTO ZONE — THEY SAY IT IS A PCM ISSUE, HOWEVER NO ONE WILL WORK ON IT AS A RECALL

Frame separated at front end causin bumper to separate and car went into on coming traffic.

That car cut off and the steering wheel locked causing the car to go in the other lane and hit another car head on

EPAS – Power steering system fault. Problem existed for years without resolution by the dealer. Problem would go away by cycling the engine, but on 9/10/2018, it failed entirely, requiring a $2,200 steering gear replacement. This is a known issue with Ford\'s EPAS system for my specific vehicle, and there were actually recalls on many other Ford vehicles with a similar system. A lawsuit was dismissed for my particular vehicle, and no recall was issued. However, I believe Ford should be financially responsible considering it is a known issue! This should not be the responsibility of their customers. Furthermore, had I not been home when the EPAS system completely failed, I would have been stranded, as the vehicle was nearly impossible to maneuver safely.

Defective Electronic Steering Assist that has been known to Ford Motor Company for years. They have recalled many other vehicles using this type of \"assisted steering\" but REFUSE to recall the Ford Focus models using this system. This IS A THREAT TO EVERYONE. Please do something about this so that people do not have to pay thousands of dollars to \"fix\" this problem.

At least 4 times in the past 4 months, upon staring the car there was the message \"Steering Assist Fault\" and I could not turn the steering wheel. The message went away after I turned the ignition switch to the off position and restarted the car. However, I am concerned that if this situation occurs any time other than when parked, I could be involved in a serious accident. Doing an internet search tells me that other people are having the same issue and that Ford is having problems with their Electric Power Assist Steering system. The only repair currently being offered is complete replacement of the steering assembly to the tune of $1800. No repairs are offered to the system. This is both an unreasonable and unsafe situation and should be subject to a recall.

The power steering will randomly go out completely sometimes while being driven. Extremely dangerous as one time I was in the process of turning in front of heavy traffic onto expressway

My power steering shut down without warning and that\'s not safe. But just two days before that I had problems with the transmission computer. Ford company extended the warranty, but I am wondering why they did not extend the steering column warranty because Lord knows there are many complaints concerning this part. I am afraid if I replace the part what guarantee I have it will not shut down again.

Power steering assist failure electronic assist. Ford not willing to do anything to midigate the problem

When I bought the car in September, 2015, within the first week after I bought it I first saw the \"Steering assist fault – service required\" message when I started my car. Turning the car off, then back on again, removed the message, and power steering worked fine. I would get this message occasionally, once or twice a month, only when starting the car, and never while driving. Turning the car off then on again always resolved the issue. I mentioned it to the dealer when I brought it in for its first oil change. They said they didn\'t have the staff available on the weekend to fix it, that I\'d need to make an appointment during the week to have it looked at. But the fact that it was only happening occasionally, it was driving ok and the issue was resolved when restarting the car, I was told it wasn\'t urgent and the next time I brought it in for service they would look at it. So in January, 2016, when I brought it in for service and I mentioned the issue, they looked for the error code but couldn\'t see it, so there was nothing to fix. I kept getting the steering assist fault message about once or twice a month, only when starting the car, and it would resolve when restarting the car. In August 2017 I brought my car to Firestone for inspection, and I mentioned it to them. They looked for the message but also could not see the error code, so there was nothing to fix. Two weeks later, September 2017, I started the car, got the message, turned the car off and on, and got the message again. I tried restarting my car 6-7 times, still no power steering. I drove a little, stopped, turned it off and on again, still no power steering. The dealer says it needs the steering gear replaced, and will cost $1700.00. It is so frustrating that there are dozens of these complaint websites that address this issue, with hundreds of complaints, a failed class-action lawsuit in California, and we are all forced to deal with this hassle.

My power assist steering fault light came on a couple different times and the steering became extremely difficult to control. I had to restart my vehicle to fix the problem. Took the car into the dealer ship and was told the steering gear would need to be replaced for $1850. The car only has 77,000 miles on it. A repair like this should not be necessary. I did some research a realized this is a very common safety hazard many people are having with the Ford Focus. I also found out Ford has recalled several similar makes and models for the same problem but not the Ford Focus. This is a major safety hazard. I was lucky it only happened in my driveway and not while driving on the road. The consumer should not have to pay for a manufacturing defect. Ford needs to own up to the problem and issue a recall for all vehicles before someone gets seriously hurt by this. My car is now out of commission because I cannot afford the steering gear to be replaced. At this point I have not idea what I am going to do.

POWER STEERING FAILURE

Power steering has gone out and is not working at all. Estimated cost will be $1,500 to repair. This should be done by the manufacturer because it is a life threatening problem.

I lost power steering without warning while dropping my son off at school. You can still steer the car but barely and I am a 200lb maintenance man. Brought is to the ford dealer and it is going to costs 1700 to fix. I have read many other 2012 focus owners have had the same problem. Very surprised it is not covered under a safety recall as it happens without warning and makes maneuvering the car almost impossible.

Electric power steering failures.

electronic power assist steering failure

The drive side front door came open while driving and won\'t shut

Power steering failed x2

My vehicle has had three repairs for the transmission control module. Now the power steering has completely failed and did so while I was driving, nearly causing me to crash and there is no recall for this yet.

I purchased my 2012 Ford Focus in July of 2016 and I was aware of the transmission problems when purchased. However was not notify about my door latches unable to close. Apparently October 3, 2016 Ford decided to send out a recall letter claiming that my doors won\\\\\\\\\\\\\\\'t close while driving or just won\\\\\\\\\\\\\\\'t close. Asked me to take my car to the nearest dealership to get my car repaired. My back driver door just stopped closing completely, I damaged my side of the door from stopping the door from coming open. My nearest dealership told me that parts weren\\\\\\\\\\\\\\\'t available for my car and that I\\\\\\\\\\\\\\\'ll have to wait until next year to get my car fixed. I begged them to do at least something to keep my car doors close and they tied my seatbelt to my back car door to prevent the door from opening. However my front passenger door still opened and stayed open randomly Which cause a few of my friends to fall out of it! My car was like that for about three months. Then they finally \\\\\\\\\\\\\\\"fixed\\\\\\\\\\\\\\\" it by putting replacement parts on it until the actual parts become available sometime this year. My front passenger door is even worst than before. Usually it takes me slamming the door three times before it closed, but now it takes more than three times and I have to slam harder!!! I\\\\\\\\\\\\\\\'ve had enough of dealing with this car I just bought which only had 29,000 miles on it when purchased in July 2016! Which I think it shouldn\\\\\\\\\\\\\\\'t be doing that when it was almost new!!!! Also they still won\\\\\\\\\\\\\\\'t do anything with the transmission because of the \\\\\\\\\\\\\\\"parts\\\\\\\\\\\\\\\" which I think there\\\\\\\\\\\\\\\'s not going to be any parts. I don\\\\\\\\\\\\\\\'t even know what I purchased, if my transmission doesn\\\\\\\\\\\\\\\'t work or my doors don\\\\\\\\\\\\\\\'t close how can anyone considering this a car?!?! What did I buy?!?! This is outrageous!!! I really want another car because I don\\\\\\\\\\\\\\\'t know one day if my front driving door will come open and I\\\\\\\\\\\\\\\'ll be flying out somewhere dead on the highway. I just don\\\\\\\\\\\\\\\'t feel safe and I wish someone would do something about this! And on a side note I talked to Ford about the damages that happened while trying to drive and not let my back driver car door fly open and they said that they didn\\\\\\\\\\\\\\\'t have it in their \\\\\\\\\\\\\\\"budget\\\\\\\\\\\\\\\" to fixed the side of my car! Here you guys go, there\\\\\\\\\\\\\\\'s Ford for you!!! I wonder what they\\\\\\\\\\\\\\\'re going to recall next…..

Power Steering went while I was in a turn I had just had injection did on my neck for spine two weeks before. Had five different meds I am under doctor care will have to have procedure did again I am in a lot of pain.

Lose Power Steering – \"Steering assist Malfunction\" appears

Door swung open when driving. Will not close close.

DOOR LATCH BROKEN – DRIVER\'S DOOR AND DRIVER\'S SIDE PASSENGER DOOR

Driver side door latch broken. Will not stay shut when closed. Contacted Ford about the recall and they (both Ford\'s customer service number and Ennis Ford Dealer) said that my vehicles VIN isn\'t listed so I\'m not part of the recall. This car was bought and still is registered in Texas

The 2012 Ford Focus referenced above has had issues with the passenger side rear door since April of 2016. Randomly, the Driver\'s notification center (information Message) would show that the rear passenger side door was ajar while the vehicle was in motion. By May 2016, the door itself would FLY OPEN while the car was being operated whether on local and distance travel….HIGHLY DANGEROUS LET ALONE DISTRACTING. I called my local ford dealer(s) and was told that my car\'s VIN was not covered or been involved in any kind of recall for such problem, even though there were several thousands of other Ford Focus vehicles which were covered. No one ever called me back from Autonation Ford in Sanford FL or from Greenway Ford located in Orlando.

I currently own a 2012 ford focus. Since March 2016, I have had to listen to my car constantly beep at me because my driver side door will not stay shut. Two weeks ago, the 3rd door went out. So that i can \"safely\" get to work, i have bungie chords and rope tied throughout the inside of my car. (Don\'t worry, i still have the beeping noise to remind me my doors won\'t close.) Ford motor company has advised me that there will be a recall notice sent out the week of September 5th. My options currently are to pay $700 per door ($2,100) and POSSIBLY get reimbursement, OR continue driving my 2012 ford deathtrap as is. Is this how Ford treats and values their customers? Being that i was laid off from my company due to outsourcing, it was very important to me to buy and support an American brand. This is clearly a Ford issue, and not customer wear and tear. After many phone calls, and emails to Ford motor company, I\'ve now been notified they are only recalling 2013- 2015 fords.

Drivers side rear door latch failed…cannot latch door…must use string to tie door so it doesn\'t come open going down road.

EPS has failed. Dealer says Ford is aware of an issue with Focus and Fusion models but is unwilling to recall

since 1 month after buying this car every time I stop driving and start driving it hesitates. sometimes when I stop it just keeps shaking. I never reported the issue because some people say it stops. it has been 1 year and 2 months and it has officially gotten worse. at times when I turn the car on it takes some time to start up. can some one help me please

Driver door latch failed; Door opened while driving.
Repairs ($671.92) were not covered under warranty.
|Dealer said no recalls have been issued at time of repair (8/19/2016)

Latch on driver\'s door would not close, door flew open while driving almost hitting oncoming truck. Call to Velde Ford, informed \"leave your car and we might get to it today, not under recall\" although according to news article on Ford.com is under recall. Local mechanic could not get part. $350 not including labor plus missed dayou of work.

Rear door won\'t close. Ford dealership I took it to says is the same issue as the vehicles recalled but my VIN number doesn\'t show it is affected by the recall so I have to pay the cost to repair the same defective part/design.

I was leaving work and idling forward in the parking lot when my Front Driver side door started opening. I tried closing it multiple times but it would not latch. I had to tie my seat belt through the interior door handle and apply tension to keep the door from swinging open while I attempted to drive to a dealership. I found a Ford recall (https://media.ford.com/content/fordmedia/fna/us/en/news/2016/08/04/regional-safety-recall.html) but apparently my VIN is not listed as one of the affected ones, so I will have to pay for this out of pocket until Ford accepts this. Ironically, the link above states:

\"Dealers will replace side door latches at no cost to the customer. In addition, Ford will launch a corresponding customer satisfaction program for vehicles outside the scope of this recall. If a vehicle exhibits a broken door latch, Ford will provide a one-time replacement at no charge for the life of the vehicle.\"

However, both dealerships I went to would not honor that last sentence because it was only on the website and not listed on my VIN.

I have a 2012 Ford Focus that the rear left door latch is broken, not sure why it doesn\'t work. The ajar light was on so I opened the door closed it and it did not latch on and it won\'t.

The drivers side door won\'t latch closed. I\'ve had to tie it to the seat so it won\'t swing open. 33k miles. Way too soon for something like this to happen. I can\'t lock it because it won\'t stay closed and if I do, any wind by the door will cause the alarm to go off.

RECALLED BECAUSE OF TRANSMISSION….MY ISSUE IS THE COST OF A RENTAL SINCE I NEED A CAR. LAST BILL WAS $265, THIS TIME I TOLD IT COULD BE A WEEK…ARE YOU KIDDING??? ANOTHER $400 OUT OF MY POCKET BECAUSE OF A RECALL BY FORD??? HELLO FORD MOTORS, NOT GOOD CUSTOMER RELATIONS!

I was driving and the rear passenger door indicator came up on the dashboard screen. My 3 year old was in the back and I was wondering how she had managed to open the door when I know I had child lock set. I pulled over reached back and closed the door. I started driving again and within a few second the indicator came on again. I pulled over once again to reach back and closed the door only for it to bounce back open. I then got out of the car to go look at the door. I managed to get it closed but I reopened it thinking maybe something was in the way. My mistake. It\'s been 5 days and it hasn\'t closd since. I have a cable tied around the seat and through the door to keep it shut.

Latch on the door broke/ door won\'t close!

Door will not close or lock

door will not stay closed, the latching mechanism is not working.

Having problem with steering. Very difficult to turn when at stop and when driving. Very dangerous when driving at high speed in busy highways. The error message says steering assist failure. Took it to Honolulu Ford where I bought the vehicle and their Service Department it will cost 2500.00 dollars to replace the rack and pinion because my insurance run out. The vehicle has not reach 70k miles on it yet.

I have had *2* of my door latches fail. Driver door, and driver-side passenger door. I have had the driver door latch replaced (April 21st, 2016) and the 2nd latch just failed but not yet replaced (July 2nd, 2016).

DRIVERS SIDE BACK DOOR LATCH FAIL TO WORK. DOOR STAY OPEN. tHANKS gOD THAT HAPPENED WHEN THE VEHICLE WAS NOT IN MOTION.

The door will not latch on the driver side door. Lucikily I\'ve noticed it before I started my car.

I left from meeting a friend, closed my door and as I was leaving the parking lot my door flew wide opened cause me to pull it, serve and strike a parked vehicle, I am dramatized, my door doesn\'t close at all. It\'s just lose. It was a freak accident. After doing research I\'m more than sure it\'s a latch defect. Ford needs to take responsibility!!!

The front passanger side window will not open at all. The vent for the a/c has clicking sound. The power steering has completely failed. No power steering is a safety issue. This can cause accident while driving due to inability to steer the car. I hope a recall is issued before someone dies because of this. Ford knows of the problem yet is turning away consumers telling us sorry but no recall but we can fix for you so long as you pay. This vehicle has been one problem after the other. I should not need an extended warranty on new car. And not everyone can afford the extended warranty.
I pray im not in accident as a result of this problem that Ford is aware of yet chooses to ignore.

My brakes were working and then just randomly stopped working without any warning. I was driving in stop and go traffic in a construction zone driving approximately 10 to 15 mph. When the traffic stopped, I pushed the brakes but my car was still moving. I slammed on the brakes, but never stopped I just kept moving and ran into the tire of the jeep. I couldn’t understand why I didn’t stop because I wasn’t even going that fast. Because of the crash, the hood folded into the engine, so I was not able to start the car. I put the car into neutral and men from the fire department pushed it over onto the side of the road. I pushed the brakes again and nothing happened, so I had to pull up the parking brake to make the car stop rolling.

In 2014 I was driving from Grand Forks, ND to Bemidji, MN on the interstate going around 60 when my car shuddered and slowed down to close to 15. I was able to get onto the shoulder after being stranded in the middle of nowhere I was able to call for help. My car was then taken the the Ford Dealership in Bemidji and I had someone pick me up and was able to bring me back to Grand Forks. (Ford had refused to give a rental) Around 2 weeks after I got a call stating that my transmission was fixed. I got a ride to Bemidji, picked it up and headed home. Shortly after I got it back to Grand Forks I was driving around a residential area in Grand Forks when I stopped at a 4 way stop waiting for my turn, went to go forward and my car started moving in reverse. I had to slam on my break so I didn’t hit the car behind me Then I brought it to the Ford dealership in town. They “fixed” the issues and gave it back to me two more times, each time I couldn’t make it out of the dealership without it shuddering and refusing to shift. Finally they “fixed” it at the end of the summer in 2014. This summer I was noticing the car was shuddering when I was in residential areas and it was stop and go, I brought it back down the the dealership I bought it from and they assured me it was fine but they would replace the parts to be sure. This weekend I went home to the cities and as I was driving back it broke again. I was in the passing lane going around 70 when my car shuddered, went down to 55, shuddered again and went down to 10. I was forced to swerve quickly into the left shoulder since I had a Semi-truck behind me going 70 that almost hit me and had to cross the interstate to an off ramp to be safe. They have “Fixed” it four times and it STILL breaks down. I’ve almost gotten into 4 accidents, missed days from work and I’m too scared to drive my vehicle at this point.

The dealership told us that was just the way it was designed that was for the slippage
the ignition problem well the dealership told us it’s our problem
the dealership told us the power window problem is our problem
I worry and pray for my wife when she drives this car everyday

On approximately September 18, 2014, I turned on the ignition of my 2012 Ford Focus. I started to back out of my driveway. After a few seconds the power steering froze up. A caution light came up on the control panel and it said : “power steering assist malfunction, check manual”..or words close to that effect. I turned off the ignition, restarted the car, and it worked okay. This has happened a total of about 10 to 15 times, the most recent occurrence was today, October 8, 2014. I did take it to the dealer last week with the complaint. They said they thought the car needed a new battery. At approximately 92,00 miles, the car still had the original battery. They thought it showed low voltage going to the steering. So, I had them change the battery. It did not fix the problem. The steering wheel still freezes up and the caution light comes on. It seems to happen right after I start up the car. It has happened when I put the car in reverse, and it has happened when I was moving forward in drive. It always happens just a few moments after turning on ignition. After i

Letter to ford:

To whom it may concern,

I am a very unhappy customer with a car that I had purchased from your company. The car is not reliable what so ever and I cant trust it with anything! I have always wanted the newer model Focus and when I finally have the money to afford one I am extremely disappointed. I have never had this many issues with a car and this is one of the newest cars I have yet bought. I have missed 8 days of work this year just because the car has its own games to play. This morning the car treated me so well as it was 10 degrees outside that it didnt want to start. The car has almost cost me my life a few times due to the jerking on the engine that you guys feel is normal. When I go to make a turn the car jerks so much sometimes that its just makes it before I get smashed. This car is HORRIBLE and I think that it is so wrong that there is so much wrong with this car yet you still keep it on the market.
One day this car is not going to go when I push the gas and I will get seriously injured. I have complained to service many times about this issue and they simply say Well just push the gas a little harder Im sorry maybe the car should simply go CONSIDERING ITS MAIN FUNCTION IS TO DRIVE!!!
This is one of the most disappointing, nonfunctional, and depreciative vehicle I have ever bought in my life. I will NEVER buy a Ford again if something cannot be done. I am done going through service as they charge me every time I have an issue and then manage to say the car is supposed to run like this. So thank you so much, instead of me saving for college I now get to save up to buy another car because I was wrong about this car being dependable.
Its really not fair that as a student I tried SO hard to pay off this car in 1 year so that I could save money on interest, car repairs, and gas, to find out in the end the car was a junk and I now need to do it all over again. I stopped paying my tuition just so that I could get the car paid off and now that it is I now get to stop paying for school again to buy another car because NO ONE can help me.

Thank you so much for all the hardship your poor manufacturing has caused me and my wallet. I really so hope someone can be of assistance and correct this issue because if not you will surely be losing a customer along with me posting this to social media in the months to come if something is not resolved. I figured if you guys dont care enough about my wellbeing then the world must know.

I am the owner of 2012 Ford Focus purchased in August 2014. As of May 4, the car has been at a dealership in Baltimore in need of repair. My daughter was on her way to work when it began to drive sluggish and stalling. A message flashed across the car screen “Transmission Malfunction. Service Now”. After pulling over in a safe location, the car would not go in reverse. The car was diagnosed the next day and the service representative told us it needs a clutch pack and is on back for 12 weeks. The service representative gave me the number to Ford Customer Care to call for further assistance. Once communicating with the Ford Regional Representative, he did say he would work with the dealer to get the part expedited and get back to me by the 15th. I even called another dealer closer to my home and they were very aware of the problem. This other dealer even said Ford continues to update them with different timeframes on the part. Although the part is covered by the manufacture warranty, I had to insist, close to demand, the dealership call in the diagnosis to my non-Ford extended warranty company in order to get car rental coverage for the allowed five days. After those five days, I cannot afford to keep the car rental for my daughter to get back and forth to work in Baltimore City. She is currently a student at Morgan State University and employed at a restaurant at the Inner Harbor. The car is her only mode of transportation and the safest considering the recent turmoil in Baltimore City.

After doing some research online, I found a class action suit filed in 2012 for the same issue with the powertrain/dual clutch transmission. I also found a 122 page forum of other Ford Focus and Fiesta owners with very similar issues. Some owners said they received little or no help getting their car fixed. Some said their car was fixed, only for the issue to occur again.

Again, it’s great the part is covered by the warranty but how does Ford not authorize the dealer to, at least, provide a loaner vehicle or assist with alternate transportation when this is a nationwide problem?? Up to 12 weeks is not acceptable for anyone to be without reliable transportation back and forth to work. Because this nationwide, this should’ve been a recall or a warning to the consumer looking to buy the car. As mentioned before, I cannot afford the keep the rental car for more than five days. The rental amount is almost the same as my monthly payment for the car. Ford should cover the cost of a rental or loaner when their product is down for more than two weeks. How are they not taking more responsibility for this?? How is this not made more public like the issue with Toyotas in the recent years?? Of course, I’m expected to make the monthly payments on time while the car sits out of commission.

Shame on union-made Ford!

Driver side door latch failed. Had to hold door closed while driving. Upon arrival at Ford dealer (Peoria Ford, Peoria, AZ), service person presumed it was part of Ford recall related to failed door latches. Problem was same as for other Ford models such as Fusion. If on recall, all four door latches would have been replaced. But was later informed that VIN for my vehicle was not included in the recall, and so only the one failed latch was replaced, and was charged $698.79. Complained to Ford Customer Service, but was told I could not be reimbursed unless my VIN became part of recall. Considering that the problem was same as other Ford vehicles being recalled, I believe that my VIN should be added to the recall, and/or that I should be reimbursed for the repair done to my vehicle.

steering locked on me while on freeway. waiting to hear from ford the results. transmission went out on me also while on the freeway in 2/2014. problem fix, but I still have minor problems. like while on freeway at a steady speed I can feel transmission skipping. and when Im at a stop sign and as I proceed it jerks a little (as if Im driving a manuel and I have it on a wrong gear) waiting to hear on that as well.

In September 2012 (after 3 mos. of ownership and approx. 5,600 miles) all electrical systems failed while driving (including horn, turn signals, headlights, etc.). This was attributed to a faulty “body control module,” which was replaced under warranty. Notwithstanding FMC’s claim that the vehicle was “fixed,” the vehicle continues to exhibit electrical malfunctions, such as “shorting” noises coming from behind the instrument panel, and occasional activation of the “Sync” interface without operator prompting (i.e., the system just comes on, randomly). Thankfully I have not experienced total electrical failure since September 2012 – but others may have had similar problems with more dangerous consequences. I am convinced that my systems could fail again; under the right conditions (driving at night and at higher speeds) the electrical failure that I experienced could easily have resulted in a serious accident.

Unrelated to the electrical problems mentioned above, the vehicle’s transmission failed at approx. 26,000 miles. The resulted in the vehicle stalling during operation (I was driving through an intersection). FMC replaced a clutch and some seals, and the transmission has since performed satisfactorily – although I have noticed signs of premature wear and malfunctioning reemerging (grinding noises, hesitation during acceleration, etc.).

I submit this complaint to enable CAS to more readily identify potentially dangerous problems with the model year 2012 Ford Focus; while I was never in any serious danger due to my vehicle’s defects, had driving conditions been worse during my car’s two “breakdowns” the outcome could easily have been different.

I hope that CAS finds this information useful in persuading Ford that transmission and electrical problems with the model year 2012 Focus are systemic.

On 1-23-2013 at appox at 10:15am. I was driving to work! I was driving West bound 10 FWY I was going about 75 mph in the fast lane.The one before the carpool lane! When all of a sudden the car speed drops to 30 mph in a matter of seconds. I right away turn on my hazards. But, do to the fact that I was in the fast lane it was very hard to get over because the car felt like it was going to turn off. I was very scard and afraid for my life I honestly thought that i was going to get hit and end up in the hospital. The thought of not making it did cross my mind. I tried pushing the gas petal to regain speed as the car did not allow me to do so. The Rpm cage was going from 0 to 7 with in seconds. I begin to attempt to get the car over to my right shoulder towards safety.All I can see throw my rear view mirrior and hear was all the cars started honking at me and fliping me off and barely messing me as all the cars had to swerving around me.I begin to shake as it was a very scary feeling being inside the car while all you can do is sit and see which car will hit me.The one thats actually going to hit my car and the chain reaction that it could have caused. As Iam trying to get over the four lane trying to not get hit by the speeding cars. The car turns off and I am now stuck in between the 10 fwy going west bound and the interchange to the 57 fwy going North and South bound. Now being stuck in the middle of these two busy freeways.

sunroof blew out from interior at highway speed spraying glass all over the interior of the vehicle

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. the vehicle was towed to the dealer, where it was diagnosed that the purge valve had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline for further assistance. the failure mileage was approximately 143,500.

Ford manufactured faulty clutches in ford focus cars years 2012-2015. the clutches were put in automatic transmissions and after short periods of time the clutch slips requiring full replacements. in 2023 my daughter was driving on a 55 mile per hour highway when the car shut down and would no longer drive. she had to immediately pull over and have the car towed to the dealership. we spent $4,600 reporting the clutch. just barely after 2 years the clutch is completely out again. a clutch in an automatic car should not go out within 2 years and 13,000 miles. when the clutch slips it puts the driver and other drivers at increased risk of an accident. ford is aware of these issues and refuse to do any sort of recalls.

I was involved in a car accident and my car slide across a highway, hit a median, and came to a stop hitting a tree head on. it demolished the drivers side and no air bags deployed. i unhooked my seat belt and merely leaned against the door. to my surprise, it opened by itself and i fell out. consequently i was laying in the snow and mud for 5 minutes before a good samaritan pulled me out of the mud. i submitted my car to a ford dealer/bodyshop to correct any recalls last year, and i have proof that this wasn't done properly. now i have i hurt disk in my back as well as little mobility in my left leg.*dt*jb

This is a problem related to safety recall 18s32. ford focus 2012 stalled and shut off while backing out of driveway and wouldn't turn back on. i went to an independent car shop and was told the purge valve malfunctioned and caused the gas tank to deform. i called my ford dealer and requested them to replace the parts because it was the same problem from the 2018 recall. they confirmed that it was the same issue but said they wouldn't replace the parts for free because they already closed the recall. however, when they closed the recall for me in 2019, they didn't tell me that they only reprogrammed and didn't actually replace the parts. if they had replaced the parts in 2019, they wouldn't have malfunctioned now. obviously the ford dealer must have made a mistake when attempting to repair my car and didn't actually fix it. this is a huge safety issue for ford cars because the car can stall and turn off at any time. even if they fixed it back in 2019 (which obviously they didn't), it's not working now, meaning they need to do another recall and actually solve the problem. i'm now stuck driving my car with a huge safety issue until i can afford to pay for the repairs or until they reopen the recall.

My car fails to accelerate without shuddering even after the clutch was replaced and computer reprogrammed. it first started having transmission issues when it had only around 60,000 miles on it and was around five years old. even after being fixed, my cars transmission light came on and it coasted to a stop at the side of a busy road. i was able to drive it at jarringly loud low gear home. because i was told it was out of warranty the second time, i took it to another mechanic who reset the computer and told me he suspected the transmission itself is bad. it drive ok, but with astonishingly low power and dangerous freeway merges for another two years. now the shuddering is bad again and the transmission groaning in between low gear changes. additionally the cpv on this car was bad once, and it warped the gas pan. the dealership reset the computer codes controlling the valve but now the engine code for that problem is on again too. this car feels unsafe, but i have little alternatives. i have now way to get to work without it.

Ford recall 20530, nhtsa recall 16v-643. car was serviced under recall but has exhibited issue with door opening since recall service. within the last 6 months the car will give a warning that the door is ajar while driving. the issue is intermittent but has happened on multiple occasions. contacted ford directly and it was stated that they will not repair car under the recall. the "warranty for the recall has expired" all repairs even though they are directly related to the recall will have to be repaired "out of warrany". this is clearly a safety issue. a car door should not open when traveling at 65mph

Tanque esta desforme por segunda vez.se realiz la primera campaa 18s32 luego de 6 meses presento el mismo problema.

Major electronic component issue. dealing with the ford stereo system. had the car for roughly 3 years now, and about a year ago, i could be listening to music, or having the radio turned off. and at random times, if i was listening to music, the music would cut off and then all i hear is a bunch of popping and crackling coming from the speakers. this happens even when i have the radio off! it has recently gotten so bad, that i was so close to get into a accident when the radio decided to terrorize me with the obnoxious crackling and popping, i ended up jerking the wheel because it scared the living daylights out of me. it recently has been doing it non stop, and now it has gotten to the point that it will be doing this, when the key is not even in the ignition. i ended up pulling the fuse for the radio because it is a major safety issue. there should be no reason a radio should cut out, and start popping and crackling at the loudest volume possible. it happens even with the radio off. it is a serious safety hazard. i have almost been in a few accidents because of this radio/electrical iusse. i have done research. and it is a very very common problem. this radio, car, or electrical that is causing this needs to be remedied, recalled, fixed. it is a life threatening issue. when this issue first started, i had roughly 78,000 miles on the car. i am now at 100,200 and it is gotten so bad. it needs to be recalled,fixed,remedied. there have been so many people complaining about the ford radio systems.

Horn was only working intermittently, now it doesn't work at all.

I was driving my 2012 ford focus and then it started to not shift when i was on a busy road with the speed limit 50 mph and going up hill. when the car stopped shifting i only went 20 mph or less. the car only has 64,500 miles and the mechanic says it's a bad clutch and computer. there's no reason for a car with that many miles to break down like that even if it's 9 years old. there's a flaw in the design of the transmission and everyone is letting ford get away with it. i don't have the money to do this, doesn't ford make enough money. they should've at least gave me the warranty for it.

I started my car this morning to warm up, i live in maine, so after 10 minutes i want to go to work and my power steering was off , i couldn't turn the steering wheel easily like normal and the car was running. good thing it didn't happened later tonight on hockey 🏒 practice with my son. it's very big safety issue. please advise. thanks.

Transmission issue for 2012 ford focus is code po7a3 a recall item? transmission issue makes it unable to drive safely. local ford dealership states not a recall item. but i never received any recall notice from them regarding any transmission issues and i just want to verify it is not a covered recall repair as it will be costly.

At random times i receive the 'steering assist fault' notice and can't steer. i turn the key off, try again and it drives like normal. i took it to the dealer once, but there is no dtc code to tell them what to do, so nothing has been done. today was the first time it happened twice in one day. the first time today was while backing out of a parking space like all the other times, but then a few hours later something new happened and it went out while going forward and pulling away from a residential curb. luckily there was no traffic and i only moved a few feet away from the curb. i restarted it again and it drove like normal.

I few day after getting this car i felt a hesatats going in to 2 gear shortly later i took it had it diagnosed but they said it would be about $70 unless it was a recall on it so they did the said the tcm was out and it has a recall on it but also i need a clutch and that was $4000. so they fixed it and it's it all good now about 2 no. later i was stopped at a red light with a suv in front of me i had my foot on the brake and it started fellow writing in that shop for you made me hit the suv in front.of me, it started doing the other stuff again i felled my gas up and tried to start it but it would start i seat the a lil the tried it again if stared just when i started driving it was jerking really bad i stop at the closest place i can get a diagnostic brand on it the said it was something in the gas tank so i took it back to the ford place cause the was a recall on something to do with the gas tank they fixed it ones again but shortly after that more started going wrong the hazard light wouldn't warm, put it reverse it would do anything but set there and raise my rpm's, but then it started working again so we kept on driving it, it would just do all these things off and on other than the hazard light never worked again , driving down the road want about 5miles it was running hot so i pulled over and killed it and called my dad he checked all the fluids the where fine but i tried to start it it wouldn't start seat the a lil the it started so i took it to the shop i always used on some of my cars the said it was my fan it was $400. going down the hwy 70mp it stoped accelerating the rpms went down to little past one like i was sitting idling pulled over on the side of the highway without causing an accident i had to turn the car off then i restarted and then shifting down the road again but still haven't all kinds of problems this car is probably a death trap

For years my car has randomly shut down while driving and has been needed to be towed twice. it and has had 10 recalls performed, including the transmission. my car shut down again on monday night coasting along a flat road at 45 mph so i decided to call ford today and ask what new recalls have come out and they stated my car has a field service issue for the transmission that is common but they have not recalled it. why? they also mentioned that they have to look into whether or not i would have to pay to fix this commonly reported problem.

Steering and hill assist light came on when warming up the car. went to leave the parking spot and the car was extremely hard to turn in both directions. shutting the car off and re starting temporarily resolved the issue for a few days at first! but it came back and did the same thing. this occurred again while driving on highway 200 @80mph causing me to almost leave my lane and hit a mini van! the car has been parked for about 4 months now and only used for very short trips in town (1 mile or less!) this is a well known and documented issue that ford is refusing to issue a recall for! just another corporation not caring about their consumers! issue a recall already!

Whenever it rains and i'm using my wipers they will just shut off randomly or they do a very inconvenient delay at the worst of times especially when it's raining hard. it's dangerous and you can't see. oddly enough my horn don't work either. i got the car january 1st,2020 of course it was previously owned i got it from a used car dealer the horn worked until i think march, 2020. i hit a bump and it's like it just quit after that then a couple week later i got a bump again and it started workin for a little bit. then a couple days went by and it just stopped never to work again. checked all the fuses they all looked good none looked blown. it's scary because so many times people will either pull out in front of me like they don't see me or almost hit me and i have no way to alert them that they almost him me and need to pay attention. then there's the whole having to take off slowly if not and you take off fast it the car will jerk and stall and it does it really when sometimes when turning and now the rpm drop so low when idling it almost dies. i just replace the motor a couple months ago and it was doing this before the ne motor got out in just not as bad. and it's like you can press the gas pedal and push it but the car. aren't beg jl and goes... it's scary to me and i usually always have my kid with me. it freaks me out because not only does it stall or whatever it's doing i have no horn to let people know to go around i know a girl i work with her daughter has the same car as me and stalking has gotta. *tr

Tl* the contact called on behalf of his son who owns a 2012 ford focus. the contact stated his son was driving to the airport when the vehicle stalled and failed to restart. the vehicle was towed to his residence. the following day the vehicle was towed to charles gabus ford (4545 merle hay rd, des moines, ia 50310) to be diagnosed. the contact was informed that the tcm needed to be replaced. the vehicle was repaired however, several months later the failure recurred with the transmission warning light illuminated. the contact stated that a message on the instrument display suggested that the vehicle be shifted to park. the vehicle was shifted into park, restarted, and driven to a nearby parking lot. the vehicle was then towed to the residence. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 66,000.*dt

I'm still making payments on my 2012 ford focus se. 3 days after buying it the check engine light came on said catalyst coverter is plugged up. now the transmission is missing up. it has never one time passed the emissions control test since owning it. there isn't a day that goes by that this car hasn't throw me a different code from the check engine light. i got screwed. the car isn't safe to drive idk how many time my daughter and i have almost got hit because of the car not moving when giving the gas too it. i took it to the ford dealership to get all my recalls done and they only did 1 recall and that was the tcm. they said that would fix the transmission problem im having. what lies

Tl* the contact owns a 2012 ford focus. the contact stated that the power steering assist warning light was illuminated at start-up. the contact would restart the vehicle and the vehicle would resume normal operation. recently, the contact stated that the vehicle would not resume normal operation after the warning light was illuminated and the vehicle was restarted. the contact stated that excessive force was needed to steer the vehicle once the warning light was illuminated. the vehicle was taken to be diagnosed and repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 128,000. consumer stated steering was replaced.

While accelerating out of a parking lot to pull out into traffic, accelerating through intersections, or taking a right on red, the car will start to accelerate and then suddenly as it try's to downshift, it acts as if its stuck in neutral, and wont accelerate at all. on multiple occasions i have almost been hit by other moving vehicles. some going 50 mph have had to slam their brakes on because i wasn't able to finish accelerating to get out of the way. when it isn't doing that, it has jerky/ rough/ downshifts. it also vibrates when i try to speed up and sometimes has a hesitation and then will kick in to gear. this is a very serious safety issue and has almost caused me to get hit by other cars in motion multiple times . especially trying to pull out into traffic! i brought it to the used dealership i bought it from and they discovered there was a communication error code with the tcm. they did a system reset and 24 hours later, it was back to doing the same thing again. after doing research i learned that there was a recall on this issue and the recall does a free reset for you. well, this does not fix the safety issue! it actually needs to be replaced to their newer updated model that isn't defective like this one. so, their current safety recall does nothing. also, other research showed me that ford went through a giant lawsuit over these exact problems in 2016 and one result was an extended warranty of 10 years or 150k miles. this doesn't help the people that are already over the 150k miles! their safety issue is still present! next i'm contacting the bbb, attorney general, the local new channels, and the governor! this recall needs to be updated to getting it replaced!!!! not just reset!! *recall 13v523000 *sources of my information: https://www.cars.com/articles/ford-focus-fiesta-transmission-settlement-what-owners-should-know-420135/

As i go driving on the highway, the instrument cluster shows a "stop safely now" message. the problem is that happens when the vehicle is in motion and losses all power, the power train goes death. this is a very dangerous situation specially when youre traveling on a pretty loaded highway at 78mph. the only good thing is that steering wheel is still alive and brakes too. i had 90% of battery life and it was a hot day out there at 94f degrees. i did not take a picture of the instrument cluster but i have the message i received in my cell phone.

I had just purchased ford focus used. the dealership told me, that my cause recall does not stand. because it exceeded over 100,000 miles. they said it out of warranty. they told me to pay $3,400 estimation to fix the car. i told them recall don't expire. also that ford manufactures tell me up to 2012-2017 have recalls on transmissions issues. i'm just upset they don't hold up to there standards with ford and i love ford motors. they car stalls and won't go into gear. it has difficulty responding to gears. i bought it used abs notice the problems. so i hauled it in to the ford dealership.

My two sons were turning left when they were t-boned by another vehicle. my sons vehicle was struck in the right rear. the side air bags went off but not the two fronts. also their seat belts did not tighten. bc of this both sons suffered tbi's, one very severe and is still recovering. the other required brain surgery. i am so upset that their seat belt did not tighten. i bought a newer ford thinking it was going to be safe. please someone fix this defect. i had no idea that this could ever happen. they were hit from the other person going 45 mph so it should have tightened. sad momma. lives changed forever. :( [xxx]*dt parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Driving 40 mph around a curvy mountainous road the power steering suddenly stopped working making steering almost impossible thankfully there was a pull off spot straight ahead or i would have been in a major accident.

I have a 2012 ford focus se that has a severe audio issue which impacts my ability to safely operate the vehicle. i understand radio issues are not technically defined as a safety-related defect. however this issue is so impairing and physically harming to me, i fear for my life and others while driving this car. the issue is a faulty car stereo electronics which create high-decibel thumping, popping, static, and more at random intervals and lengths while the audio system is on or off, with the volume turned all the way down either way. it is like a never-ending audio jump scare. nothing is plugged into the car like a phone charger or speaker. i have found hundreds of people online with this same issue with their 2012 ford focus. in order to safely operate their focus, many reported completely disconnecting the audio system or replacing their entire car radio/audio transmitter for $800+. this issue has been escalating every drive, short or long distances. on my 40 min commute this morning, with my audio completely off, i was approaching a roundabout to enter when a huge audio thump and pop occurred and almost ran into a car in the roundabout. thankfully they saw me and we avoided a crash. i am terrified of this happening again. i cannot commute to my job without extreme stress and crying. i do not have hundreds of dollars to replace my audio system. this is extremely dangerous. i was able to find a solution to the exact issue on focusfanatics.com, a ford focus forum. an electric technician with 40+ years of experience took a look at his son's ford focus 2012 pcb and realized the capacitors/electrolytic caps were made of aluminum which is apparently, "notorious for going bad in the electronic repair world." he replaced these and the son has not had an issue since. another person on the forum reported this electrician's solution worked for them as well. all 2012 ford focuses should have this issue repaired in order to have a safe operating vehicle.

The contact owns a 2012 ford focus. the contact stated that while driving at various speeds, accelerating from an intersection, there was brake loss without warning intermittently. as a result, the contact crashed into the vehicle in front. no airbags deployed. the contact sustained a fractured right ankle. a police report was filed. medical attention was required where the contact was taken to the hospital for treatment. the vehicle was towed by the police to a lot where it was awaiting an investigation from the contacts insurance company. the dealer informed the contact that no recalls were under the vin. the manufacturer was not made aware of the failure. the failure mileage was approximate 112,000

The first incident occurred at a gas station. i filled my tank, turned my car on and put my car in drive as usual. as i took my foot off the brake, my car started to roll backwards. there was no dashboard lights on at this time. as i was driving home, the check engine light came on. i went home to research places to take my car to be checked. i left back out and when i started my car, the check engine light was no longer on. i restarted my car several times and drove back and forth to see if the light would come back on and it did not. the light did not come back on for about 2 weeks and when it did, my car stopped while i was driving. i was able to restart it but it was scary having my car stop while driving. i filled up my tank this morning and when i tried to start it, it did not start. it did start after a second try.

No warning lights intermittent brake loss called ford told them what was going on and immediately told me hydraulic control unit the valves may stick open for short period of times then return to normal.but would have to take a look. had brakes replaced and bled ford has had this exact issue with other ford models having the hydraulic control unit a recall was issued for the others. but not all of their cars it lead to a crash by not being able to get stopped doing 40mph in a 40 mph zone issue happened year and half ago went had brakes checked out and re-bled the brakes almost lead to another crash then brakes are normal then no pedal at all

The contact owns a 2012 ford focus. the contact stated while driving at various speeds, the vehicle stalled without warning. the contact also stated that after refueling, the vehicle fails to start up after several attempts. the vehicle was towed to the residence twice due to the failure. the following day the vehicle failed to start up with the check engine warning light intermittently flashing on the instrument panel. the vehicle was taken to the dealer and the contact was informed that the vin was not under recall. upon investigation, the contact linked the failure to nhtsa campaign number: 19v515000 (fuel system, gasoline). the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 115,000.

My ford focus hatchback doesn't have much power. driving down the interstate it lost power and then the transmission failed warning came on. i had to drive along the side of the interstate to limp the car home. this car sputters and jerks when driving. after i bought it i took it back to the dealer and he told me that its normal for this car to act in in that way. now i know that is not the case that was the transmission starting to go out and they should not have told me it was ok. i see two other complaints like mine. i don't see a recall but i would sure like one to help pay for the repairs. i will have to have the car towed to the service center when they have an opening my phone number is: [xxx] email is: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Several times, now, i have started the car and the none of the readouts were working (odometer, fuel level, etc.); the cruise control would not engage. after driving a few minutes they all came on. today (6-14-2021) i backed out of the driveway and put it in drive. the transmission wouldn't engage. i shut it off and let it sit a couple of minutes and started it and it engage, this time, still no dash readouts. two miles down the road the readouts came on. i went into town to do my business and when i went to come home, it did the same thing.

I had bought this car a little over a week ago and it has shown zero issues until yesterday june 17 2021, i was driving home when the car forced its self into neutral and the screen said transmission malfunction service now. i’ve called ford and talked to them about the 14m02 recall/ campaign that was posted for this car and they said they’re unable to do anything because it’s out of the required parameters. i spent all my savings on this vehicle and now am out of a ride for work and i can’t even have a problem i didn’t create fixed? when they knew it was an issue.

The contact owns a 2012 ford focus. the contact stated that while driving the vehicle overheated. additionally, the contact stated while accelerating the vehicle shakes and shutters. there were no warning lights illuminated. the vehicle was taken to the local dealer who diagnosed the air conditioner, transmission module, thermostat sensor, and control fan module needed to be replaced. the contact was informed the head gasket was leaking oil. the vehicle was repaired however the failure recurred. the manufacturer was notified. the failure mileage was 41,260. vin invalid

My transmission was fixed by a recall and it's still hesitating and shattering when i drive.

Transmission continually is slipping. the dual clutch transmission is the problem. ford settled a class action law suit regarding this type of vehicle. i was never notified.

Tread wore away

Just got transmission recall fixed and having problems again

The power steering electric assist failed when pulling into cross-traffic, narrowing avoiding broadside high-speed collusion. have intermittantly expereinced power steering failure at vehicle start in the past, but never during vehicle operation in traffic. it is a known issue with several ford vehicles in the 2011-2013 range, but focus has been excluded from recalls addressing this issue.

The contact owns a 2012 ford focus. the contact stated while attempting to reverse out of a parking space, the steering wheel ceased. the contact was unaware if there was a warning light illuminated. the contact cruised slowly in reverse out of the parking space but continued experiencing the failure while she drove to the used car dealer. the contact stated that the used car dealer took the vehicle to the local dealer and the local dealer was made aware of the failure. the vehicle was not diagnosed nor repaired. the manufacturer was informed of the failure. the failure mileage was approximately 130,000.

Started the vehicle, it reported a transmission error and repair immediately message - the first indication of a problem. drove home and made appointment to have transmission looked at. the car drove ok most of the way, then the transmission just slipped and died on the road in the middle of a construction site blocking traffic. after several minutes (after on site police called for a tow), the car restarted and was able to limp the last 1/4 mile or so to the shop. the transmission specialist referred me to ford as they can't get the tools, suspected electrical. towed to ford. after waiting nearly 2 weeks for a diagnosis that only took several minutes, it was determined to be the transmission control module. it's a known issue and the warranty for this part is extended, however (1) if it had died on a major highway instead of a town road could have been a huge safety issue and (2) it's a known problem but ford won't replace until it occurs, yet they have zero national stock and no idea when parts will be available.

Was in frontal/near frontal collision at 20-25mph. no airbags deployed.

My car was sitting ,in the driveway of my,home it was t-boned after which it spun around 90 degrees,it was damaged severely.the air bags did not deploy,i think they should've deployed. the car went to the shop and it has not been properly repaired,the body is structurally distorted ,and some of the mechanisms related to suspension and the trailing axle aren't properly installed or repaired.

While driving the transmission light turned on, the car lost power, and began to sputter. i pulled over stopped the car, turned off the car, restarted the car, drove the car, and while driving it started to sputter again. after i arrived at my destination, let it sit for 8 hours, the car drove without issue but the transmission light continued to display. it seems dangerous to drive since loss of power could result in an accident.

Somethings going on with the fuel injectors when i’m at a red light it seems like the car is ready to turn off. when the light turned green and i try to accelerate it jerks.. i went to for dealership (ford) they stated it was the transmission brackets m, so i got that fix. but that’s wasn’t it so i decided to look up the recall information it shows that these cars have issues with the fuel injectors and the vacuum so ect. i keep putting it in the shop and they keep telling me different things and at this point i’m getting tired of paying money for something that isn’t the issue i call myself buying a car for my son to head off to college (upper state ny) 2nd year but i have to make sure it’s safe for him to travel i have been broken down thank god for triple a and at this point i’m out of options attach is a recall sheet that came with the warranty i’m looking to purchase

First the dashboard panel went out , came back on several times , then it refused to start on the first and second tries , nothing just dead . then the transmission was acting like it was slipping for no reason just when you stopped suddenly , then reverse went out with no warning . check engine light came on . now it won't crank and codes says it's a electrial problem . low milage on this car . why has it not been recalled ?

Upon accelerating the car vibrates and hesitates. i was almost hit entering an interstate due to this hesitation. it "feels" like it is slipping. i did return it to the place of purchase and they sent it to a ford dealership. the used car lot indicated that ford did a computer reset. it seemed better for a short bit, long enough for the computer to "relearn" driving habits and it began again, only worse this time.

The contact owns a 2012 ford focus. the contact stated while driving at an undisclosed speed, the steering wheel ceased, and the vehicle was difficult to steer. the contact pulled over and restarted the vehicle however, the steering wheel was locked. the vehicle was towed to the dealer and diagnosed as power steering motor failure. the dealer replaced the power steering rack. the manufacturer was made aware of the failure and referred the contact to the nhtsa for assistance. the failure mileage was 66,103.

The transmission shuddering and slipping. the car has 160,000 miles

This cars braking system is inconsistent enough to cause major damage or death. the abs module sticks the same as in fords previous recall "fsa 19s54" for 2006-2010 models fusion, mercury milan, and lincoln mkz. they recalled a part causing abs braking issues on those models and the exact same issue is happening in my 2012 focus and will cost upwards of $2000 to fix, essentially making the car a lemon and not worth fixing. when the abs fires as you brake over rough surfaces or bumps or rain, the brake pedal goes very deep and almost loses all braking ability. i had to swerve into another lane to avoid someone and was lucky enough that no oncoming traffic was there. thankfully i'm a good enough driver not to have crashed. they can't stop making a car in an effort to avoid past carelessness. they must issue a recall or reimburse people for the part itself "abs module" which is now 1.5 months backordered. thank you.

Electric steering assist light came on and off a few times over the past 2 weeks. as of this writing it is on permanently and steering the vehicle is now done without power assist. as a man i am able to drive but the rest of my family and wife are no longer able to operate the vehicle as to the difficulty in turning the wheel.

I started having a lot of issues with balance and the vehicle bouncing while driving. i replaced the inner and outer tie rods. suddenly, on the way to get an alignment, i got a warning on my screen that stated “steering loss stop safely”. i was told by a mechanic that the electronic rack and pinion needed replaced. doing research on this problem, i find that this is actually an extremely common issue with this year make and model. the vehicle had to be towed back to my residence costing me $125! if i had not been an experienced driver, this could have been a very deadly situation as i was traveling at 65mph at the time that i lost steering.

Our ford focus bev had a recall in 2014 (ford# 15n03) it is a high voltage wire harness issue. the car will completely cut power to the drivetrain and shut down leaving a message on the dash saying "stop safely now". we took it in for the fix in 2014 however the issue still continued after about a year and continues still. my wife just had this happen to her with the kids in the car. this issue puts the driver and passengers in very serious danger when the car just stops responding while moving in traffic. ford said they would not recall the issue since the issue was "fixed" and that wire harness was only good for a 1 year warranty which expired in 2015. i am hoping ford will do the right thing and fix this issue for good. thanks for your help in this matter. -dave

Car stumblinhg, shuttering and hesitates. woodhouse ford replaced or worked on my transmission in 2017 but apparently the parts were either faulty or they did not repair properly. i do not feel as if i should have to spend the money to have a faulty part replaced again after just four years and considering this has been an issue in 2012 ford focuse's and ford is completely aware of the transmission problems i feel as if i a being ripped off. my car needs to be fixed for free along with the door latches that are currently on recall and the dealership refusing to replace them.

This has happened 5 times and good thing it hasn’t happened while driving or that could cause a bad accident. the steering assist light has come on when i’m sitting in my driveway and start my car and when i turn the wheel it won’t move it’s locked. so i’ve shut off my car and restart it and then the wheel will turn. i see this is a problem for many people this is definitely not safe and should be recalled.

Transmission control module failed. check engine warning light came on, vehicle began to lose power, so i pulled over. when i attempted to put the car in reverse, it would not respond. car had to be put in neutral, pushed onto the street before it would go into ‘drive’. car was sluggish and would only go a maximum speed of 20mph. dealer has confirmed that the tcm is faulty. there were no prior warning lights or incidents to indicate that there was a problem - the check engine light came on and there was an immediate loss of power and no reverse. ford motor company customer service has been contacted, but they refuse to do a warranty repair because the warranty was exceeded by 1 month by the time i was able to get a diagnosis by the dealership. the car is well below the covered 150,000 warranty on the tcm. there are 126,672 actual miles on the car as of 7/29/2021. there currently is a class action lawsuit because of these tcm issues with ford focus vehicles. the tcm replacement part is currently back ordered and has been for weeks, according to the parts manager at the dealership. since that is the case, i am unable to get this vehicle repaired, or even get a good estimate when a part may become available, therefore, i don’t yet have any repair receipts to provide at this time.

The transmission clutch had a recall. it was repaired . 14,000 miles, 2.5 years later the same problem arose. ford denied anything being wrong with it. took it into dealership for a different recall and the slipping occurred again which wasn’t there when previously taken in. when bought car, salesman stated that was the normal way the car ran.

The contact owns a 2012 ford focus. the contact stated while attempting to start the vehicle, the steering wheel failed to operate properly. the vehicle was turned off and restarted and the steering wheel resumed normal operation. the vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. the dealer was contacted, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. the vehicle was not repaired. the contact stated that the failure recurred twenty times. the contact felt it was unsafe to drive the vehicle. the manufacturer was notified of the failure and provided the contact with a case number. the failure mileage was approximately 104,000

I was driving down the freeway in the middle lane and all of a sudden my car went into neutral and i could not get rpm's to go past 1500 and i was stuck with rush hour traffic blowing horns at me and i coasted to a stop could not get over to the breakdown lane so i sat in the lane till a man in a pickup pushed me over to the side of the road. i had no money for a tow so i called a friend to come and help me get it home we pulled the car to my house and i started trying to figure out what is wrong, internet said the other ford focus problem is in the clutch actuators and to replace both top and bottom and that would fix the problem well none of the parts houses had a listing for clutch actuators so i went on ebay and found several for all different prices i checked with the ford dealership and they had them for $160.00 per actuator, too much for my budget so i purchased two actuators from ebay after waiting a week for them to be delivered i installed them and it did not work same problem check engine light stayed on and my hand held checker even after clearing the trouble code p0805 came back and here i set no car i called the ford dealership and they said it would be a month or longer before i could even get an appointment and it would cost several hundred dollars to fix my car. i am very upset over this whole ordeal. i have been looking on the internet and it appears that the 2012 ford focus is one of the worst vehicles and it has many problems and what i went through it is a very dangerous vehicle to be on the road!

Transmission is dangerous. vehicle stutters through 1st gear continuously, as if the clutch is constantly slipping. this is most prevalent on hot days. the only way to get around this condition is to floor it from stop. this hesitation and unreliable application of power could cause accidents as the afflicted vehicle tries to turn onto a road where traffic does not stop. i have developed the habit of expecting my vehicle to basically die during the turn, and thus will not turn without a very large (sometimes unreasonable) margin of time to clear the turn. this hesitation may also increase the risk of being rear-ended by another vehicle who expects the afflicted vehicle to accelerate as normal. this transmission issue is part of a class-action settlement with ford, arbitrated by cap motors under ford powershift transmission.

Power steering was intermittent starting in 2014, usually on hot days or when driving for an extended period of time. by intermittent, i mean it would have power assist, then none, while driving with only a dash indicator "i". finally, in 2016 the power steering utterly failed. ford was unable to diagnose the issue if the car was not currently in the failed state. ford wants the entire electronic power steering module replaced. forums have indicated this is a known deficiency in heat-shielding the electronics within the module and failures while driving could lead to accidents and death.

The vehicle believes a door (driver's side in this case) is ajar when it is in fact completely latched. this issue is intermittent and repeats several times during a short (10 min) trip. when the issue occurs the vehicle unlocks all doors (central unlocking) and turns on the dome light. when it randomly thinks the door is shut it will lock all the doors and turn the light off. this process repeats at random intervals. unlocking the doors while driving is dangerous, especially for those of us who have children. i have engaged the child locks as a mitigation step. the dome light coming on randomly at night creates a distraction and degrades driver visibility.

Passangers wiper motor stopped working, then driver side stopped working within 2 weeks of the passanger side failure.

My car was always serviced by local ford dealership. yesterday my car would not go into reverse. i called the ford garage here in williamsport pa and the told me that they could not work on it until 9/1 as the man who dealt with transmissions was backed up. the man in the service department told me to have the car towed to the ford garage and if they get a cancelation they would work on it sooner. i called onstar and they arranged to toll my vehicle tomorrow. i bought my car new and never had any problems until now. i read all the complaints filed for this make and model and it seems i am not the only one with this drive train problem.

I have an automatic transmission. driving down the road the transmission feels as though it just goes into neutral as if it were a manual. it's like driving a manual & kicking it out of gear while your foot is on the gas pedal. this cause the rpm's rise all the while the car is in neutral. the one thing i found to get it back on track is to tap the brake. this will make it go back into gear. it has been doing this for a couple of years but it seems to be getting worse and more frequent.

I was told i would need over $1,000 in repairs for bad engine and transmission mounts. it shuddered off and on the whole time i owned the car but it seemed to get worse in the last 3 years. not sure how much of that is caused by a bad fuel and transmission system but it seems like there is one thing after another with the ford focus.

I bought the car in 2012. it has not run properly since that year. we took it in for computer flashes and the recalls each time they asked and several times more because the lurching, shuddering, and delayed acceleration would always come back. i had to readjust how i drove the ford focus compared to any other car knowing that it sometimes stuck or delayed in acceleration. it also would sometimes jolt forward. it rolls back once at a stop sometimes while the car is running. i would have to adjust how far ahead i pulled from people in lines to make sure they had enough space between parking or in line so i didn't roll back and hit them. my car died in the middle of the road on way to get gas back in 2017. we took it in to get looked at and cost hundreds of dollars to fix a fuel tank that suctioned in on itself. we found out a year later there was a recall for that same issue. it was supposed to fix the fuel gauge reading issues too but even after being "fixed" it still never read right. i could never tell what the actual contents of my fuel levels were which is dangerous especially on long road trips. the struts started to leak and go bad well before they should have. this car is totally unsafe between the constant transmission/computer issues, the fuel tank system, door latch recalls (2 of them). we had to have the radiator replaced because one of the ford service centers screwed something up when they did the clutch recall. it broke down while driving the day after the clutch replacement and was overheating. they admitted their fault and replaced it for free thankfully but why did they have to be in there in the first place? ford needs to finally recall all of these vehicles and make it right. my family has been lifelong ford vehicle owners and i'm about at the end of my rope with this car.

My car randomly started stalling out while driving. a check engine light came on, and when i took it in to get read, the mechanics told me they were the codes pertaining to the recall on this car for the purge valve malfunction. the local dealer will not grant me an appointment to look at it and complete the recall for another 5 weeks.....my appointment isn't until october. in the meantime, i dont have a safe vehicle to drive, as the chances of me getting rear ended are high. the vehicle stalls out 6 to 7 times every 40 miles.

The contact owns a 2012 ford focus. the contact stated that while driving approximately 20-25 mph, the steering wheel was stiff and difficult to be turned. the contact was able to drive to his residence. the vehicle was towed to the dealer and diagnosed as power steering failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 112,000. the vin was unavailable.

Cel came on while i was traveling. when i took my car to get it read, the error code was p1450, unable to bleed up fuel tank vacuum. after filling up my car with gas, it would struggle to turn on. i would have to push down on the accelerator while turning the ignition so that my car would start properly. even then it still felt like it was stalling and wanted to turn off. i am aware that this issue was part of another recall related to my gas tank becoming deformed. i wound up replacing the vapor canister purge solenoid and that seems to have fixed the problem.

The transmission is not shifting properly and looked online. ford has had this issue with lots of the 2012 ford focus sel’s and there is lots of opinions on how to fix it. but the issue is the same. there need to be a recall. i just bought this on 8/23/3021 and it has 53000 miles. please get ford to fix this issue. it is dangerous what if i was on the highway! i hope it’s not to late for ford to fix this. i notice it when i first bought it. i would start accelerating from a light and 1st 2nd or 3rd great as i was accelerating it was having difficulty shifting and was stuttering. i first thought i wasn’t driving it right like i was accelerating to slow maybe not enough throttle. then i left this morning and once i turned of my block the car started shuttering and had huge problems shifting in to 2nd and 3rd. i couldn’t even accelerate turned it around. drove back to my house and called the dealership. there towing it to the dealership and are going to look into the problem. this is unfair i just bought it. and if ford had done the right thing and made a recall for it i wouldn’t be having this problem in 2021 with a ford focus sel with 53000 miles on it. thank you for listening. [xxx], colorado information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”

The transmission went bad and i had to replace the clutch , the car would not go in reverse and left me on a busy street , the car also will turn off if the gas in under 80 miles til empty

Shift fork calibration not learner #p287b . .shift fork a position circuit range #p2832.. shift fork a position circuit #p2831

My car is sitting in the garage because i was told not to drive. parts from ford transmission issue are on back order. i'm a 66 year old and i need my car to go to work. i called ford to see if they would do the lemon law and after review they said no. i have had numerous issue with my car. my car has only 45000. i took it to a couple of other places and they said they are back up 3 to 6 months on the same issue with ford transmission. i read an article about the ford issues in your web page and it's identical with the issue i'm having. clutch locks and i am unable to reverse and the car is not accelerating when i hit the gas pedal. it jumps. i need help with this. thank you

The contact owns a 2012 ford focus. the contact stated while driving approximately 35 - 40 mph, the check engine warning light was illuminated, and the fuel gauge was not working properly, moving from full to empty. the vehicle lost motive power. the contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic. the mechanic diagnosed the failure with code p1450, and the fuel pump and canister valve were replaced. the manufacturer was made aware of the failure but informed the contact that there was no recall associated with the vin that was related to the failure. the failure mileage was approximately 152,000.

Car has 122k miles. at the end of august 2021, the electronic power steering failed while my son was driving home from work, making the car difficult to steer while driving. the car displayed a notification of power steering failure. the dealer has had the car for two weeks, they confirmed a complete failure in the electronic power steering module. the dealer said they have to replace the entire steering rack at a cost up to $2500. i see this similar failure has led to a recall on the same year ford fusion, but not on the ford focus. clearly this has to be a manufacturer defect. 900 complaints in nhtsa for this issue and no recall issued.

My car has been shuddering but nothing ever pops to sensor there’s a problem. my car only has 109k miles on it. serviced pretty regularly i think the transmission is going out and i have only had the car since november of 2019. if i would’ve did my home work i would’ve went with a honda. now my car won’t reverse or go any faster than 15 mph

Backup camera works intermittently. more often than not it does not work at all. sometimes it works for a few seconds and then stops working. a message appears on the screen to take the car in to the dealer. but the warning beep sound still works.

The contact owns a 2012 ford focus. the contact stated while driving 50 mph, the check engine warning light illuminated, and the contact continued driving to work with no further issues. the contact took the vehicle to an independent mechanic who connected to the vehicle to diagnostic machine which diagnosed the failure as a malfunction of the canister purge valve. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 126,300.

I took my car to the dealership to repair the recall associated with the purge control valve (buckeye ford) the said it was fine. i have had my car towed twice due to it stalling on the road the mechanic at meyers garage in ft loramie ohio has reset the low fuel code twice even thought i have had a full tank of gas.

Electronic power steering failed. my daughter almost lost control of the vehicle. if she had been driving on the highway, an accident would have killed her! the loss of power steering is a reoccurring problem with this vehicle. a simple internet search reveals the problem is common. issue a recall before more people are hurt.

The contact owns a 2012 ford focus. the contact stated while driving approximately 25 mph, the vehicle failed to accelerate as it was losing power. the contact stated that it felt like the vehicle was unable to shift gears. no warning lights were illuminated. the vehicle was taken to the dealer who stated an issue with the transmission and recall with the fuel tank. the contact stated that the pcm was updated to the latest calibration. the vehicle was serviced for nhtsa campaign number: 18v735000 (fuel system, gasoline) and nhtsa campaign number: 16v643000 (latches/locks/linkages). the failure recurred a year later after the recall service. the vehicle was taken back to the dealer who stated that the clutch needed to be replaced. the manufacturer was notified of the failure and no assistance was offered as the extended warranty had expired. the failure mileage was approximately 95,000.

On engine startup the power steering doesn't function and there is a power steering assist warning. the fault is rectified by turning the engine off and on. i'm concerned that the problem may occur while driving.

The power steering assist failure warning came on and then went away after turning the vehicle off. the same issue came back the day after, with it being completely unsafe to drive the vehicle on the road. turning the wheel is very difficult, and this problem has been commonly reported by others with the 2012 ford focus, yet no recalls have been issued. the car has not been inspected as of today, but others have reported up to $2600 of repair costs for this issue. previous to this incident, the car did not have any other warning lights or other symptoms of dysfunction.

Power steering assist fault code pops up everytime i turn on my car, my steering wheel is completely locked, only have had car for 6 months dont have the money to replace rack and pinion which costs so much there should be a recall on this considering so many people have complained about this exact steering issue. my car was parked and running when i lost my power steering

Ok when i start the car and turn the key to on but i have to wait a second and during that second inside the engine it's like it sounds like when u change disc song on a jukebox and then when it does that then i could start the car but as of now nothing works or drives and barley bought it not even month ago from personal owner,but some advice and help please thank you.

Before taking a cross country trip in july 2020 the vehicle was taken to a local ford dealership and asked if there were any outstanding issues to do with the transmission or otherwise. the car was acting up some with shifting. they stated there was nothing and no issues. of course they did not document this on the service ticket. on september 23, 2021 when pulling into a parking lot, a loud noise happened and warning lights (check engine and transmission reset) came on and then barely made it out of the path of the main road. once in the parking lot, the car would not reverse. we managed to get the car pushed out of the way. once the ignition was shut off, it took multiple attempts to restart, finally restarting in neutral. the vehicle was towed to a different ford dealership where we are told it's throwing codes related to the pcm module for the transmission. after calling ford motor company, we discovered the car was originally purchased in july 2011, so we are just outside of the 10 year extended warranty on this issues by a little over two months. we are the second owner and it only has about 90,100 miles, which is under the extended warranty mileage of 150,000. ford motor company customer service has stated multiple times that i will get a call by a supervisor in one business day after i've asked to speak to a supervisor. i have yet to get a call back after a week and a half of trying. we have not had the car repaired as of yet since they won't call me back or escalate me to anyone.

I was given engine codes p144a and p1450. whenever i fill up my gas tank completely i have to turn the key multiple times to actually get the car to start. the lower the tank is before the fill up, the more times i have to turn the key to eventually get it to start. everytime i turn and it stalls i pray that it doesn't blow up. it will make the quick triplet sound and then won't "vroom." the component to be complained about is the engine/fuel system, and it is available for inspection upon request. well for 1 i wasn't sure if this stalling would occur while actually driving, and based off of online research it could happen, and 2 as i said previously i was genuinely worried whether or not the car would blow up, let alone start. i have seen a recall regarding this issue to other cars with the exact same make, model, and engine type dating back to 2019, but for some reason the recall isn't covered under my vehicle's specific vin. the component has not been inspected yet because i am hoping to find a way to have the recall cover my vehicle so i don't have to pay as much for it. there hasn't been an exact "failure" more of a problem with unknown consequences. the light first appeared probably about 6 months ago, but the initial engine codes i got (i have since gotten them twice more, the most recent being about a month and a half ago) indicated that the only problem i may experience was incorrect display of gas on the dash. i didn't notice it at all, so i figured it wasn't that serious nor a safety concern.

I previously had the 18s32 recall done. they said everything was fine even though ever since i had the tank, purge valve and computer retooling done it never drove right. it didn’t have accurate miles to empty and never seemed like it used to before all this was done. 2 months ago the car stalled while driving below 30mph. i pulled the car over and turned it off. i tried turning it back on multiple times and it didn’t work until finally i got it back on but it had a check engine light. it wouldn’t shift right and check engine light kept coming back on. we got it checked out and the ford service center claimed it was the transmission and engine. we didn’t have it fixed then and we took it back home the check engine light never came back on. this last week 10/11/21 the car started smelling like fuel outside the car and wouldn’t accelerate well. took it into the ford service center at a different location and they confirmed it was the fuel canister leaking and the fuel line to the fuel insert point was messed up. i noticed they had performed recall 18s32 on it before but it never fixed the issue and they did a 2nd recall on some vehicles because of it called 19s22. the ford service center and customer care both said they can’t perform 19s22 recall because it doesn’t show up on my vin number as needing done even though clearly i’m still having issues with the fuel system that was recalled in the first place. i’m now going to have to pay out of pocket for an issue ford should be covering under recall work.

Vehicle would shake and completely shut down whenever i would stop at a red light or stop sign. it put myself and others drivers at risk because the vehicle would shut down on extremely busy roads, this happened on multiple occasions. there was an inspection by a service center but at the time i didn't have the funds to pay for it.

I've already lost count of how many times i changed the transmission of this car and now i have to change it again. so i don’t know what to do now thank you

Loss of power on major highway. could have been hit in the back because car just stopped moving. dash board had lights flashing, no up hill movement, transmission check immediately, no shift, check engine it was lite up like a christmas tree. i was scared i was going to get killed. transmission- yes, towed to steet-ponte ford dealer, nothing wrong, no reps called, lights first appeared at that moment, took car home worked for one day and repeated the same problem. took it back to the dealer and they replaced a part in the clutch and said if that didn't work a fork would have to be replaced for $1,500 also i had to pay for the first repair $300. took it home worked for 3 days and is still sitting in drive way

I bought my car from a ford dealership about 2 years ago and on 2 occassions now i have had problems with my power steering. first time i started my car after work and a steering assist fault message illuminated on the dash and the power steering was near impossible to turn. i was not able to drive the vehicle and had it towed to my mechanic who also found the power steering difficult to turn the next morning and it ran a code for him of steering malfunction. he said he thought the rack and pinion needed replacing and stated that only ford could do it as it would need to be reprogramed by them as it is electric. so i had the car towed to ford and they were unable. to diagnose it. a week later upon starting my car to head to work the sane steering assist fault message came on my dash so i turned off my car and started it again after reading online how common this problem is with this make of car and how that remedies it in the beginning. car was able to start but i had it taken again to ford as i am scared of it going out while driving or getting stranded agaun somewhere without power steering and so far ford can still not diagnose it. this is really frustrating as it is a huge safety issue. i no longer feel safe driving my car. i get anxiety about being in an accident or getting stranded again late at night with my car. and i read it costs almost 3000 tp fix. this should ne recalled. i only have had this car about 2 years and i will never buy feom ford again. if i could afford a new car i would get rid of it because it is not a safe car. so upsetting ford will not do a recall. it is way to hard for a woman to try to drive this car with power steering loss. someone will be injured before ford cares.

Was driving on interstate when transmission suddenly quit working. the gears would not engage and then i got a "transmission overheating" message and the dashboard lit up in red warning lights. as i was pulling off to the side on the interstate trying to dodge must faster traffic, the engine quit. i waited for about 30 minutes then cranked it again. i got almost a mile down the road when the whole sequence started over again. i drained and changed the transmission fluid thinking that might be the problem but this had no effect. the transmission overheating warning would come on before i even made it a mile down the road. i have not taken to dealership yet because i am not sure i shouldn't just junk it. ford is never going to recall these bad transmissions and i am sure i will have to pay between $3,000 to $5,000 for a new transmission and do not want it anyway if ford is just going to put in another transmission that, like this one, their own technicians found faulty. you can inspect this vehicle any time you want.

The contact owns a 2012 ford focus. the contact stated that after refueling and starting the vehicle, the vehicle was shifted into drive and drove several feet before losing motive power. there were several unknown warning lights illuminated. the vehicle was restarted and then driven to an independent mechanic to be diagnosed. the contact was informed that the canister purge valve had failed and needed to be replaced. the vehicle was not repaired. the contact was informed that there was a recall for similar vehicles however, the vin was not included. the local dealer was contacted and informed of the failure. the contact was provided the cost for diagnostic testing but declined to have the vehicle diagnosed. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 160,000.

I need to change my transmission control module

We have had many issues with our ford focus since purchasing it the summer of 2020. first in october 2020 it needed new clutches & throw out bearing. which cost over $1,400. second we have had to have both left & right wheel bearings replaced. in august of 2021, we started having transmission problems. the ford dealership reprogrammed it. it did not fix the problem. we contacted ford & was told it is the transmission control module which is under warranty. we were told it is taking 3-6 months for the parts to get in. our ford dealership ordered one over 6 months ago & still has not got it in. we need our car for transportation but haven’t been able to drive it for two months. ford needs to step up & offer a solution. we are very discouraged, disappointed & unsatisfied with ford right now.

Slow acceleration rough shifting in transmission e8 and e9 code's detected on my obd reader at auto zone

Was driving along a curvy road when it suddenly down shifted and i had no safe place to get off the road. i continued to try and get to a safe place and then it went in to neutral and couldn't move at all. thank goodness another car didn't come it could have killed me. it then went back into gear and i did make it to a safe place to pull over and call a tow truck. the said it needs transmission control module. by the look of all the complaints on the tcm they need a recall before someone gets killed.

The transmission fails to engage 2nd gear from time to time so it will start to go then go to neutral many times leaving you in the middle of intersections.

While driving transmission seems to start to slip and then fails. upon further research, found that there is a known issues with the tcm on vehicle. this issue came about while driving in traffic and could have caused an accident when the transmission stopped working if i was unable to get into a parking lot before it stopped working.

After starting the vehicle i had no power steering. i drove the car all the way home with no power steering. i shut down the car at home and restarted it and then the power steering worked. i’m very worried about others in my family driving this car and having an accident. this has happened in the past but after moving the car it would start working but not this time. i haven’t taken it to any dealer yet but i think ford should fix this problem

Electrical power steering assist malfunctioning

Power steering assist failure warning appeared on dashboard and steering became extremely difficult. frightened my pregnant daughter to tears.

The contact owns a 2012 ford focus. the contact stated that while driving at 30-35 mph, the vehicle inadvertently started shuddering. the check engine and other unknown warning lights illuminated. the contact veered to the side of the road and turned off the vehicle. the contact restarted the vehicle and drove; however, the vehicle was shuddering significantly and increasingly while driving. the vehicle was taken to the dealer who diagnosed that the transmission clutch and the tcm had failed. the manufacturer was notified of the failure and referred the contact to nhtsa. the vehicle was not repaired. the approximate failure mileage was 79,950.

The contact's daughter owns a 2012 ford focus. the contact stated while her daughter was driving 25 mph, the vehicle began to stall. the contact stated no warning light was illuminated. the contact also stated that while adding fuel to the vehicle, the vehicle failed to start, and the check engine warning light was illuminated. the local dealer was made aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had been informed of the failure and stated that nhtsa campaign number: 19v515000 (fuel system, gasoline) was serviced in 2018. the failure mileage was approximately 86,000.

The contact owns a 2012 ford focus. the contact stated that while driving at an unknown speed with a quarter tank of fuel; the vehicle shut off as the check engine light illuminated on the instrument panel. after the contact refueled the vehicle, the vehicle failed to restart. the vehicle eventually restarted after multiple attempts. the contact then called a dealer and made an appointment to have the vehicle serviced. the contact towed the vehicle himself to the dealer and after a few days of service, he was informed that no faults were found with the fuel tank. once the vehicle was returned, the failure persisted; the contact then took the vehicle to berglund ford (834 e main st, salem, va 24153) and he was informed that his vehicle was included in nhtsa campaign number: 19v515000 (fuel system, gasoline); however, the previous dealer had removed the recall from the vehicle after they failed to discover any fault with the vehicle. the manufacturer was notified of the failure and provided the contact a case number. the vehicle had yet to be repaired. the failure mileage was approximately 130,000.

Transmission slips and car shudders when gears shift. car stalls slightly when moving forward.

The contact owns a 2012 ford focus. the contact stated while driving 30 mph and depressing the accelerator pedal, the rpm would rise however, the vehicle would decelerate. the contact stated the transmission fault warning light was illuminated. the contact turned off the vehicle for 5 minutes before restarting and driving to his destination. the contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission and clutch to be replaced. the vehicle was not repaired but was pending repairs. the manufacturer had not been informed of the failure. the failure mileage was approximately 105,000.

Transmission has spontaneously went from overheating to not while driving, gears are slipping have speed and when it goes to shift all power lost, then it kicks back in. it was coded with transmission control module failure. the module and both actuators have been replaced now car will not relearn shifting patterns. spontaneous overheating transmission messages just when car is turned on. transmission control module has been programmed by dealership but all problems continue to exsist.

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the transmission warning message was displayed. the vehicle was taken to the dealer, but the dealer could not duplicate the failure. the failure recurred. additionally, the vehicle was unable to reverse. the vehicle was taken back to the dealer. the dealer diagnosed that the failure was related to a customer satisfaction program campaign number: 14m02 (transmission control module extended warranty coverage) associated with the vin; however, the warranty coverage had expired. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure and referred the contact to file a complaint with nhtsa. the failure mileage was 149,929.

The back up camera flips and often doesn't work. ford said it is a known issue but not fix available.

The contact owns a 2012 ford focus. the contact stated that the doors of the vehicle would intermittently fail to lock when engaged with the key fob. the contact received a recall notification for nhtsa campaign number: 20v331000 (latches/locks/linkages) and the vehicle was taken to the dealer who inspected the vehicle and diagnosed that no issues were found. the contact stated that sometime later, she noticed that the key fob and the vehicle master power door lock window switch would no longer lock or unlock the doors of the vehicle. there were no warning lights illuminated. the contact stated that she would lock each door manually in order to secure the vehicle. the contact also stated that the doors would make an abnormal clicking sound and unlock while driving. the door lock indicator on the instrument cluster would not indicate that the doors were locked while driving. the vehicle was taken to the dealer who advised the contact that the obd reader was not reading any codes. the contact stated that the failure had been reoccurring increasingly. the manufacturer was notified of the failure but did not provide any assistance. the manufacturer referred the contact to nhtsa. the vehicle was not diagnosed or repaired. the failure mileage was approximately 153,000.

The contact owns a 2012 ford focus. the contact stated that while attempting to accelerate at various speeds, the vehicle would shudder and shake, the check engine light would illuminate, and the clutch would become stuck. the vehicle was taken to the local dealer who diagnosed that the clutch needed to be replaced. the vehicle was not yet repaired. the manufacturer was also notified of the failure. the contact indicated that the clutch was previously replaced on three separate occasions. the failure mileage was 25,000.

Was driving down the highway at 65 mph and went to accelerate and the transmission dropped out of gear and would not catch could not accelerate all you could hear is car reving in rpm was almost in a accident no warning light came on. just driving regular speed the car the car with not shift properly and just rev up in rpm and warning light will come on saying transmission hot pull over and transmission malfunction. when you take off from sitting still it will jerk and take forever to get up to speed.

Driver side and passenger side windshield wipers failed to operate several times and get stuck periodically. totally impaired vision in rain. took the vehicle to the local ford dealer approximately 1 year ago and they could not find the issue to resolve. they replaced with new windshield wipers which we had just replaced 1 month prior. they tried to adjust the placement of the wipers but this did not fix it. this vehicle has not been inspected by any other dealer or service center. there are multiple complaints of this same issue on online sites and forums with no real solutions prevalent. this is a major safety malfunction that needs to be addressed and recalled by ford motor company and find a solution before any fatalities happen. this car is driven by my underage, new driver! extreme safety hazard!! no lights, warning lamps or problems prior to failure.

The contact owns a 2012 ford focus. the contact stated that the vehicle failed to respond while in reverse. the contact stated no warning light was illuminated. the vehicle was taken to a local mechanic where it was diagnosed with needing the transmission replaced; however, the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 118,000.

When starting the car, the message displays "steering assist fault. service required". the entire power assistance is not functional. the car can be manually steered under heavy effort. this issue came and went multiple times. some times, the steering system started to work and all was good. other times, there was no recovery. the last time the issue occured was while driving down the road. the message appeared and the power assist was gone. it has not come back online. it did not cause an accident as i was able to manually force the steering to do what i needed to exit the road safely. it appears reading online that the only recourse is to replace the entier system requiring the removal of the rack and pinon and the front assembly sub frame. estimate costs are over $3000 and it must be done at ford as it needs software to work correctly. this does not seem reasonable for a car with only 120,000 miles on it.

When i got to accelerate car will rev to high rpms and when i let go of the gas pedal it will shift to nxt gear then do it again, i have to let go of the gas pedal for it to shift correctly

The contact owns a 2012 ford focus. the contact stated that while starting the vehicle, the steering wheel locked and she was unable to steer the steering wheel on three occasions. the warning letter "i "was illuminated. the local dealer and the manufacturer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 60,000.

For the past few months there has been a grinding type sound when shifting down to third. then it went to shifting up to second and it doesnt want to shift out of second without jumping forward.

My wife was pulling out from grocery store into highway when car jerked and almost stalled out!

A couple weeks ago leaving work a warning light came on that the power steering assist was disabled/malfunctioning, to have it serviced. it became prohibitively difficult to steer my car. i called aaa and had it towed to an independent service center. they reported that the steering module, essentially the computer brain for the steering, has failed. the repair is overwhelmingly expensive, and i haven’t pursued it due to the crippling cost. when i proceeded to drive the car home, the light was off, and it drove fine. one of the shops i spoke with said this could happen, but it would come back unpredictably, and intermittently until it just won’t be drivable. i’m just glad it was in a safe spot when this failure occurred. reports i’ve been reading online have scared me with drivers being on the freeway when this component fails, nearly causing accidents in some cases. this seems like a serious safety issue, and certainly not a ‘wear and tear’ issue of daily use. the shop reported the repair would cost $2400 before taxes. i bought this car used for $5000 last year, and so far have had to put in a whole new front end, replace the cooling/ heating reservoir system. so throwing in that much more money into it is having a very negative impact on my livelihood. other drivers report this issue occurring at anywhere from 60,000 miles to 150,000 miles. my car is at 128,000 miles.

While driving the vechicle it has problems accelerating and dies out in traffic to a rolling stop. i had the car diagnosed at a ford dealership near me and was told it would be worse senario approx. $6500 to repair and that is because part of the transmission is $4000 alone. despite the transmission issues reported on this vehicle the dealership would not comp any fixes. when in reality my problem is the same as many other owners that reported this issue. the difference is the car is newer to me but was previously owned. this is bad that ford released a faulty transmission and leaves the owners with the burdon to repair.

Transmission slipping issues on acceleration

The contact owns a 2012 ford focus. the contact previously had the transmission replaced. the contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate. the vehicle was taken to the dealer where it was diagnosed with transmission clutch failure. the dealer informed the contact that the transmission clutch needed to be replaced. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure and advised the contact to file a complaint with nhtsa. the failure mileage was approximately 121,000.

The contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number 18v735000 (fuel system, gasoline). the contact stated that the vehicle failed to move in reverse. while driving, the vehicle failed to accelerate above 10 mph. additionally, while driving the vehicle stalled. the service transmission message was displayed. the vehicle was taken to the local dealer but was not diagnosed or repaired. the manufacturer was not contacted. the approximate failure mileage was 172,000.

My car is experiencing identical problems to recall # 19v515000. the gas tank has collapsed and purge valve has failed causing the car to stall. but, my vin does not match the recall. clearly, this recall has to be expanded to include other vehicles if i am experiencing identical failures. ford has refused to do anything because the vin does not match.

Lug nuts swelled, unable to remove without damaging, all 20 lugs nuts.

Pcm/ecm software inadequate to detect a stuck open canister purge valve(cpv) yes it is available for inspection upon request. after recall service was performed the 2012 ford focus se slipped out of gear.the car stalled.the vehicle stopped completely while driving in traffic. the vehichle shoot had no power.the message center display said engine malfunction,transmission failure and starting system failure. the vehicle was taken back immediately to the ford certified shop.the vehicle did not have any problems until recall service was performed. yes the vehicle was inspected again .there werent any warning lamps or messages or any mechanical or electrical or software problems .the symptoms did not begin until after recall service was performed by a ford certified repair facility.ford stated if the vehicle exhibited any issues after service was performed to take the vehicle back nto were recall service was performed and the car will be fixed free of charge.this did not happen the car has 55 thousand miles on it .it has sat in my driveway since september of 2019. the door latches could come open on their own.i was told that recall service was performed on my 2012 ford focus se by the ford certified mechanic facility mike white ford of cd'a idaho.in fact they never performed the brepairs or even looked at the doors.after repair work was supposedly done i received a letter stating that service was not done and to take my car back to the same place that destroyed my car in the first place .ford motor company refuses to do as their recall letter stated.ford motor company denies any fault concerning my 20123 ford focus .its been almost three years of me trying to get my car repaired.the ford motor company absolutely knew the 2012 ford focus had major issues .they chose to sell the car to the consumers any way.

The contact owns a 2012 ford focus. the contact stated while the vehicle was charging, the cooling system continued to stay on and failed to decrease the battery temperature. the contact stated no warning light was illuminated. the contact also stated when attempting to charge the vehicle while the temporary was high, the "house message" would say it's hot outside plug in your vehicle. the contact took the vehicle to a local dealer, where it was diagnosed with needing the air conditioning compressor to be replaced. the vehicle was repaired but continued to experience a failure. the vehicle was taken back to a local dealer, where it was diagnosed with needing the battery coolant pump and filter to be replaced. the vehicle was repaired but continued to experience a failure. the vehicle was taken back to the dealer for the third time, where it was diagnosed with needing the refrigerant to be refilled testing was completed. the contact was informed after that testing the battery chiller block and the refrigerant line was needing to be replaced. the vehicle was repaired but continued to experience failure. the vehicle was taken back to a local dealer where it was diagnosed with needing the coolant filter to be replaced. the vehicle was repaired but continued to experience failure. the contact stated he began to monitor the failure and noticed the coolant was not functioning. the contact noticed the battery coolant diverter valve was the cause of the failure. the manufacturer had been informed of the failure. the failure mileage was approximately 75,000.

Transmission control module malfunction was covered under extended warranty and i am 11 months outside the window for repair but think it should be covered for the lifetime of the car

A check engine light appeared on 5/12/2022 car experienced lack of power from accelerator with transmission slippage pulled off of road and car failed to go into any gears had to turn off engine let car sit and then restart for it to engage. 5/13/2022 car went to local mechanic it was diagnosed that tcm (transmission control module) was bad and we needed to take to ford dealership. 4/20/22 while driving to ford dealership the car would not accelerate or change gears several times during trip. ford dealership mechanic said that the part tcm was on "indefinite backorder". the car is to dangerous to drive.

Recently, my 2021 ford focus began intermittently shuddering when shifting between first and second gear. also, the reverse gear intermittently does not enage and will have to physically push the vehicle backwards in order to shift back into first gear.

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and then lost motive power. the vehicle was towed to the dealer where it was diagnosed that the tcm needed to be replaced. the vehicle was not repaired and remained at the dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 80,000.

The contact owns a 2012 ford focus. the contact stated that while attempting to reverse the vehicle, the vehicle failed to move. the vehicle was restarted and failed to drive. there were no warning lights illuminated. the vehicle was towed to the local dealer where it was diagnosed and determined that the tcm needed to be replaced. however, the parts were on back order. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 29,000.

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. upon inspection, the contact noticed there was oil leaking onto the inside of the hood. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 160,000.

I started feeling the transmission having problems going into 1st or 2nd. started right when i hit 90,000 miles. it would shutter like there wasn't enough power but only in lower gears. i've had the car since 2013 and now i have to be extra careful when i put the car in reverse because if the shifter is hit, it will slide the car into either neutral or drive, depending if the shifter is hit up or down. i was never contacted about a a transmission issue by ford or my dealership. if this is a problem with ford focus 2012-2018 then why are customers not being contacted regarding this safety issue.

Automatic transmission on 2012 ford focus sel hatchback has been stalling. i drive on heavily traveled highways, leading me to be at risk of a major traffic accident if my car loses power. transmission also whine and grinds really hard. dealership is aware of the issue, but refuses to recall these faulty transmissions, leaving several thousands of people at risk of losing power and getting hit. has been inspected by the dealer and multiple mechanics, all point to transmission issues from a faulty factory clutch system.

The contact owns a 2012 ford focus. the contact stated that the vehicle shuddered while accelerating from being idle. the vehicle hesitated to properly accelerate. the vehicle was taken to the dealer and diagnosed with a defective tcm module. the dealer reprogrammed the tcm module however, the failure persisted. the vehicle was taken back to the dealer and the contact was informed that the transmission clutch failed and needed to be replaced. the contact stated that the failure persisted and the vehicle had been inoperable. the manufacturer was made aware of the failure and informed the contact that the vehicle was not covered under an extended warranty. the approximate failure mileage was 62,000.

The contact owns a 2012 ford focus. the contact stated that while attempting to reverse the vehicle with the gear shifter in reverse(r), the vehicle failed to respond. there was no warning light illuminated. the vehicle was taken an independent mechanic to be diagnosed. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. neither the dealer nor the manufacturer was contacted or notified of the failure. the contact received notification of nhtsa campaign number: 13v523000 (power train) however, the vin was not included as only the electric models were included in the recall. the approximate failure mileage was 140,000.

The contact owns a 2012 ford focus. the contact stated that the check engine warning light was illuminated. the vehicle was taken to the local dealer where it was diagnosed and the contact was informed that the canister purge valve needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure but no additional assistance was provided. the contact stated the failure was related to nhtsa campaign number: 19v515000 (fuel system, gasoline) however, the vin was not included. the failure mileage was approximately 152,038.

Got error code p1450 of cpv which falls under the following recall but ford motor company is stating the vin does not fall under this recall as they are vin specific but the link below states the recall affects the vehicles built from 8/1/2010 to 4/17/17. this vehicle build date according to the door sticker is 3/12 which should fall under the recall see below link: https://static.nhtsa.gov/odi/rcl/2018/rcmn-18v735-0635.pdf

The contact owns a 2012 ford focus. the contact stated that while parked in the driveway when the check engine light illuminated. the contact attempted to turn the vehicle on however the engine only revved. the contact took the vehicle to a certified mechanic who diagnosed that the crankshaft failed and banded the transmission. the vehicle was involved in a previous recall for the same failure and was remedied previously. the mechanic stated the failure was caused by the same repair as before however the vehicle had not been repaired again. the manufacturer was made aware of the failure. the approximate failure mileage was 10,000.

The contact owns a 2012 ford focus. the contact stated while driving 55 mph, the transmission module service now message displayed on the instrument cluster and the check engine warning light was illuminated. the contact stated that the vehicle decelerated to 20 mph and the transmission shifted independently into neutral. the contact stated the abs and traction control activated independently with the abs and traction control warning lights illuminated. the contact was able to exit to a nearby gas station at 5 mph and the hill ascent assist not available message was displayed on the instrument cluster. the contact depressed the brake pedal and parked the vehicle on the hill. the contact waited 5 minutes before restarting the vehicle and stated that the abs and traction control warning lights were off. the contact continued to drive and while approaching her residence the vehicle began to decelerate again. the contact called the local dealer and made them aware of the failure. the dealer had no appointment availability until 2023. the contact called another local dealer, ray skillman ford (1250 us-31, greenwood, in 46143, (317)885-9800) and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 83,000.

Car will not go in reverse. code shows actuator clutch stuck. replaced actuator. repair shop suggested tcm, but was able to reset tcm and reverse worked once, but while in reverse, shifter will slip into n and d with just a tap, and no button depression. it only responded once, and now code is back. unsafe by not being able to reverse out of harms way, and while in reverse can go into n or d inadvertently.

The contact owns a 2012 ford focus. the contact stated while stationary at a stop sign and depressing the accelerator pedal, the vehicle started shaking and jerking forward. the contact stated that the check engine warning light was illuminated. the contact continued driving however, the failure was progressing. the contact was able to drive to his residence. the contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 76,000.

I have a 2012 ford focus with transmission issues. it shudders when taking off, loses power when shifting and doesn't shift correctly. we have had overheating issues and stalling and not starting issues. it has to do (with my understanding) of the type of transmission they used in these vehicles.

The contact owns a 2012 ford focus. the contact stated while his wife was starting the vehicle, the transmission malfunction warning light was illuminated. the driver continued driving to her residence. the contact stated he was unable to shift from park(p) to drive(d). the contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. the vehicle was not repaired but was pending repairs. the manufacturer had been informed of the failure. the failure mileage was approximately 42,000.

The contact owns a 2012 ford focus. the contact stated that the vehicle failed to start intermittently. the contact stated that several attempts were needed to start the vehicle. the contact stated that while attempting to reverse, the gear shifter failed to shift into reverse. the contact stated that while driving approximately 30 mph, the vehicle started hesitating. the contact pulled over and had the vehicle towed to the dealer to be diagnosed. the contact was informed that the transmission control module failed and needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure and confirmed that the repair was no longer covered under warranty. the approximate failure mileage was 88,000. consumer was told by a dealer car with vin 1fahp3e26cl327697 is no longer under the warranty as it ran out 3 months ago. ford is not willing to make the repair at no cost to us. case number with ford is [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”

The contact owns a 2012 ford focus. the contact stated while driving 70 mph, the vehicle stalled inadvertently. the contact was able to restart the vehicle and continued driving; however, the failure reoccurred while driving. the contact was unable to veer to the side of the road and was unable to restart the vehicle. the vehicle was towed to the dealer where the transmission software was updated; however, the failure persisted. the contact stated that the transmission fault message was displayed. the vehicle was towed to the dealer where it was diagnosed that the transmission control module (tcm) had failed and needed to be replaced; however, the parts were on back order. the manufacturer was notified of the failure and informed the contact that the parts were not available. the manufacturer referred the contact to nhtsa. the vehicle was not repaired. the failure mileage was approximately 115,000.

The contact owns a 2012 ford focus. the contact stated while driving 70 mph, the transmission failed to shift as designed. the contact stated that the transmission malfunction service now warning light was illuminated. the contact parked on the side of the road and turned off the vehicle. the contact stated that after restarting the vehicle, the warning light was no longer illuminated. the contact was able to continue driving to his destination. the contact continued to experience the failure. the contact called the local dealer and made them aware of the failure. the vehicle was not diagnosed or repaired. the contact stated that the transmission malfunction service now warning light was again illuminated. the manufacturer had been informed of the failure. the failure mileage was approximately 120,000.

Transmission does engage and slips. eventually transmission warning light comes stating transmission is overheated. after you pull over for several minutes to let it cool down then trying to restart the car is very difficult. pulling out into the road car is not safe. transmission slips and will not engage making yourself a target to get hit by another car. called ford customer service at the advice of several service advisers because i was told that ford had put out faulty transmissionson on the focus and fiesta"s. so i called ford and i was told there is nothing ford will do about this situation. i sent ford a certified letter requesting for help to fix transmission, i was turned down. i called ohio state attorneys general office, after communication was made ford stated they will not repair vehicle. that the time given had passed and they will do nothing to repair thier bad transmission issue. the attorneys gennerals office told to file a complaint with you nhtsa.

The contact owns a 2012 ford focus. the contact stated while driving and shifting gears the vehicle stalled. the contact stated, “stop immediately” and “check engine” warning lights were illuminated. additionally, an audible warning chime was heard. the contact restarted the vehicle and the brake and power steering functionality were available. the contact had driven the vehicle to a local dealer where it was diagnosed and determined that the transmission control module (tcm) needed to be replaced. the vehicle was not repaired. the failure was recurring and the contact had stopped driving the vehicle. the manufacturer had not been informed of the failure. the failure mileage was 110,888.

The contact owns a 2012 ford focus. the contact stated that while driving at various speeds, the vehicle would suddenly lose automotive power and stall. during the failure the message "system in park" would display. the vehicle was taken to the local mechanic who diagnosed that the transmission module was faulty and needed to be replaced. the manufacturer was notified of the failure but no assistance was offered. the failure mileage was 161,541.

The contact called on behalf of his grandmother who owns a 2012 ford focus. the contact stated that while his grandmother was driving approximately 45 mph, the vehicle erroneously shifted in and out of gear. the driver safely pulled over to the side of the roadway and turned off and restarted the vehicle. the contact stated that the check engine and transmission warning lights were illuminated. the vehicle was taken to the local dealer to be diagnosed. the contact was informed that the transmission was defective and needed to be rebuilt or replaced. the vehicle was towed to the residence. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 77,000.

The contact called on behalf of the son who owns a 2012 ford focus. the contact stated while the driver was driving approximately 55 mph the vehicle began to downshift and the reverse gear was inoperable. there was a check engine warning light illuminated. the contact pulled over safely and then drove the vehicle to autozone. the vehicle was diagnosed with transmission module failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 155, 547.

The contact owns a 2012 ford focus. the contact stated while driving approximately 25 mph, the check engine warning light illuminated. additionally, a message stated that the transmission was overheated and to pull over and let the engine cool down was displayed. the contact also stated that the automatic clutch was slipping, and the vehicle was difficult to start. the vehicle was taken to the local dealer who diagnosed a failure with the transmission control module. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 162,500.

I have had p1450 code combined with p144a. the p1450 was a recall item for my year and model of car but my vin is not included. i think it is the same problem as the others.

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the contact took the vehicle to a dealer where she was informed that the tcm (transmission control module) was defective; the tcm was repaired under warranty. a week after the repair, the vehicle had failed to accelerate above 30 mph while hesitating with the accelerator pedal depressed. due to the failure, the vehicle was towed back to the dealer where the contact was informed that the tcm had failed again. the manufacturer was notified of the failure and informed her that the parts for the repair were on backorder. the vehicle was not repaired. the failure mileage was approximately 86,200.

Transmission failure

The contact owns a 2012 ford focus. the contact stated while attempting to lock the door, the driver's side door latch was unable to lock securely. the door ajar message was displayed. the contact also stated that due to the latch failure and the door not closing securely, the battery became drained. the vehicle was taken to the local dealer who diagnosed a failure with the door latch. the vehicle was not repaired. the manufacturer was not notified of the failure. the contact related the failure to nhtsa campaign number: 16v643000 (latches/locks/linkage). the approximate failure mileage was 152,528

The contact owns a 2012 ford focus. the contact stated that while her daughter was driving approximately 65 mph, the vehicle was shuddering and jerking. the transmission was shifting in and out of neutral(n). the transmission malfunction service now and check engine warning lights were illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure but no additional assistance was provided. the approximate failure mileage was 165,618.

The contact owns a 2012 ford focus. the contact stated that while his son was driving, the vehicle was jerking. the contact stated that several unknown warning lights were illuminated. the vehicle was taken to an independent mechanic where the contact was informed that the transmission and pcm needed to be replaced. the contact called the local dealer however, the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa for assistance, but no additional assistance was provided. the contact related the failure to nhtsa campaign number: 13v523000 (power train). the approximate failure mileage was 169,000.

Back in october 2018, (& during the time ford was settling their class action lawsuit against them regarding transmissions, clutches, the powertrain control module, and more), i received another recall described by the national highway traffic safety administration (nhtsa) as: "nhtsa campaign id: 18v735000 october 22, 2018 ford will notify owners & dealers will reprogram the powertrain control module. dealers will also check for fault codes & replace the cpv as needed. if the cpv is replaced, dealers will inspect & replace the carbon canister, fuel tank & fuel delivery module as necessary. the recall is expected to begin december 10, 2018. ford's number for this recall is 18s32. note: until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full." i brought the vehicle in to have the recall taken care of and after a day of servicing the vehicle, i was told that the pcm was reprogrammed & the issues were fixed. a week or 2 later, i received notice that the issue hadn't been resolved & a new recall was issued regarding the very same thing. as reported by the nhtsa: "nhtsa campaign id: 19v515000 july 5, 2019 ford will notify...(same text as noted above)" then added, "(ford) is recalling certain vehicles...previously recalled under 18v-735. the affected vehicles did not have the pcm updated as intended. therefore, the canister purge valve (cpv) may malfunction, possibly causing excessive vacuum in the fuel vapor management system." consequences are an excessive vacuum resulting in an engine stall while driving, w/o warning & w/o the ability to restart the vehicle, increasing the risk of a crash. plus, uncontrolled release of hydrocarbons into the atmosphere. i've now failed emissions inspection due to an illuminated check engine light (obd2 error code p1450) and i therefore cannot get my car registered. the dealerships now deny my vehicle ever being part of these recalls & state i musn't be taking care of the vehicle.

Transmission module fails causing the transmission to disconnect from the drive wheels. (transmission comes out of gear). driver has no control of the vehicle speed or engine speed and this forces the driver to attempt to stop the car. the engine will continue to rev until the gas petal is released.

The contact owns a 2012 ford focus. the contact stated while driving approximately 30 mph, the vehicle stalled and was difficult to start. the contact also stated that the vehicle inadvertently stalled while stopped. there was no warning light illuminated. the vehicle was taken to the local dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the contact and an independent mechanic related the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline). the vin was included in the recall. the approximate failure mileage was 78,400.

I have taken my car into to carson city, nv ford dealer many times. they say they fixed something else and do not have the time to fix the door latches that i made the appointment for . the only one that needs to be done is the back door on the driver's side. the rest were done the first time i took it in. i'm on a six plus month waiting list again to have the latch replaced with the right one! this has gone on way to many years. what happens if the door open and then closes on a kid/person in the back seat? safety recall notice 20s30 / nhtsa 20v-331

The transmission has given trouble since the beginning of owning this 2012 ford focus and now it is in the shop as of 6-11-2022 and the transmission module control is on back order. they say they reset it and my daughter could drive it but if it goes out again then it will be her bill bc the warranty will be out

The contact owns a 2012 ford focus. the contact stated while attempting to start the vehicle, the transmission was clicking. there was a parking aid malfunction warning light illuminated. the vehicle was taken the next day to an independent mechanic but was not diagnosed with a failure. the contact continued to drive the vehicle and the failure recurred. the contact stated that while exiting the highway at approximately 30 mph, the vehicle lost motive power and stalled without warning. the contact was unable to restart the vehicle. the vehicle was safely pushed to a local mechanic. the vehicle was not diagnosed or repaired. the manufacturer was informed of the failure. the approximate failure mileage was 120,000.

Major transmission problems , shutters, want go in gear , no power , stalls when you gain speed , have done major repairs to the transmission and the problems are temporarily fixed

While driving at 35 - 45 mph the car just jumps out of gear and will not go back to drive. this has happened several time over the last months. if this were to happen on an interstate it could be life threatening causing wrecks due to being unable to accelerate. it give no warning at all before just stopping.

The transmission control module went out on my vehicle in late may of this year. it's been nearly two months since i sent my car to the dealership and as of yesterday they have no eta as to when the part may come in. i asked for a loaner and was denied. i asked for rental assistance and was denied. now because i have no other option i'm having to purchase a new vehicle because i need one for work. this part has been the subject of many recalls and lawsuits but because i never had an issue with it until this year it appears i have no recourse. they're blaming covid and the supply chain but this issue has been ongoing since before covid was a thing. i want to be very clear, i do not blame the dealership in the slightest for this issue. this is a ford issue 100% of the way. do i have any recourse? is there anything i can do to recoup my losses?

The contact owns a 2012 ford focus. the contact stated while driving 10-15 mph, the vehicle stalled. a message indicating that the transmission was faulty was displayed and the traction control warning light was illuminated. the contact was able to restart the vehicle within three minutes. the contact was able to continue driving; however, the failure reoccurred several times while driving. the vehicle was taken to the dealer where it was diagnosed but no issues were found. the dealer informed the contact that the vehicle could not be repaired under ford transmission control module extended warranty coverage campaign number: 14m02 because no issues were found. however, the failure persisted. the vehicle was taken back to the ford dealer who informed the contact that they could not repair the vehicle under ford transmission control module extended warranty coverage campaign number: 14m02 as the mileage of the vehicle had exceeded 150,000. the manufacturer was notified of the failure and a case was opened. the manufacturer then referred the contact to the nhtsa. the vehicle was not repaired. the failure mileage was approximately 125,000.

I had regular service done on my vehicle 5/27/2022 to which the battery needed to be replaced. that was done without issue however 3 days later as i was on my way to work the check engine light came on and my engine began revving then stalling/losing power as well as shuddering. this was especially concerning as i was on the highway traveling at 70 mph when suddenly i lost engine power and my vehicle began lurching. i was close enough to home that i was able to turn back and drive very slowly as it was apparent there was an issue in the gears turning over when accelerating. i could not get my vehicle in for service as the dealership could only schedule me later the following week to get it diagnosed. i was able to drive it, again very, very slowly - to the dealership. i was told it was the tcm; 14mo2 extended coverage warranty. the dealership assured me this would be covered yet now continues to tell me that this is not being accepted and that i have to pay out of pocket for this repair. i'm unsure of what to do at this point as my daily commuter has been at the dealership since june 9th 2022.

The contact owns a 2012 ford focus. the contact stated that the check engine warning light was illuminated. the contact had taken the vehicle to several independent mechanics and each diagnosed the vehicle with a defective canister purge valve due to a faulty fuel tank sensor. upon investigation, the contact linked the failure to nhtsa campaign number: 19v515000 (fuel system, gasoline). the contact called hoffman ford lincoln (600 connecticut blvd, east hartford, ct 06108) and tasca ford berlin (250 webster square rd, berlin, ct 06037) and both informed him that his vehicle was not included in the recall. the manufacturer was notified of the failure and referred the contact to the nhtsa. the vehicle was not repaired. the failure mileage was approximately 55,000.

The cars transmission computer says it needs service now , the car won’t shift gears and has no power i have replaced many parts but it has only gotten worst , these transmissions are terrible and it caused me to almost get killed because of this faulty transmission problem i need this transmission fixed

The power steering has gone out again. we replace the rack and pinion with a brand new one and it still went out again. there are many complaints in regards to the power steering going out, including a death due to this car. there have been recalls for other ford’s that were forced to be recalled because ford continued to ignore the issue. even with those recalls, my focus is not included and it a huge safety issue and decreases the drivability.

The power steering quits working and has no power assist when driving down the road. you are not able to turn the vehicle at all and even get it off the road to a safe spot on the side of the road. it goes out even when trying to turn a corner and it starts to go head on into traffic putting other drives at rick of being hit by a car i can’t control.

The contact owns a 2012 ford focus. the contact stated that while operating the vehicle, the transmission failed to shift into reverse(r). the contact stated that the failure was intermittent; however, occasionally the failure caused the contact to be stranded. additionally, while driving at various speeds, the check engine warning light illuminated. the vehicle was taken to the local mechanic who diagnosed that the failure occurred whenever the transmission became overheated. the contact was informed that the transmission needed to be replaced. the vehicle was not yet repaired. the manufacturer and local dealer were notified of the failure but no assistance was offered. the failure mileage was 132,000.

I bought this car in february of this year, and the problems were present at purchase, i have brought it in and had them looked at but unable to determine what was wrong. the car sometimes stalls out whenever parked, or idling. every time i put gas in, then start it, the vehicle will start then immediately stall. i have to start it and push the gas to keep it from stalling and quickly put into drive and his the gas to get it from stalling when i try to drive away. while starting the car the rpms go very high and reves as if someone was pushing the gas. the hood display on the dash always says the hood is open. this has been present since start.

The contact owns a 2012 ford focus. the contact stated while driving at approximately 60 mph, the vehicle shuddered and inadvertently downshifted. the contact stated that the downshifting occurred while accelerating to merge into traffic. the contact stated that the failure was intermittent but had since become constant. the contact stated that the transmission control module warning light was illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission control module needed to be replaced. the dealer informed the contact that the part was not available and he would be placed on a waiting list. the vehicle had not been repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 101,000.

The vehicle needs pcm and tcm replacement. stalls while braking or apply pressure to gas peddle while driving, faulty gear changing mechanism has issues switching to proper gear due to the underlying problems above. it has turned off while driving on the interstate without warning. may instantly stop while applying minor pressure to brakes. has been inspected by mechanic and autozone employees confirming the issues. it is unsafe due to the instant stopping or applying to breaks behind another driver almost hitting them or causing someone to hit from behind. furthermore, inaccurate gear changing causes an increase rapidly in speed or very slow in speed which could lead to accidents.

There is a warning light showing a code 1450, unable to create fuel vacuum, that at first was thought to be an issue with a current recall for the car that was fixed. but after a routine oil change a fuel leak was found. i was told by the mechanic that it appears to be a fuel tank deformation similar to the 19s22 recall. my ford focus was not apart of that recall and i was told by ford to contact you to potentially have my car added. the leak is subnational enough that it could cause an engine fire.

-loss of power from the pedal, not able to accelerate from a stop. rpm rides high until it shifts. "transmission malfunction. service now" notice. -unaffected by other traffic but not able to properly maneuver traffic. -problem has re-occurred but not taken to a service center. -no inspection conducted yet. - no warning lamps appeared until issue occurred a few times.

The contact owns a 2012 ford focus. the contact stated while driving at an undisclosed speed, the vehicle hesitated while shifting to the intended gear. the vehicle was taken to an independent mechanic who diagnosed that the transmission clutch plate needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa. the failure mileage was approximately 110,000.

The contact owns a 2012 ford focus. the contact stated while driving approximately 35 mph and depressing the accelerator pedal, the vehicle was not responding. the contact stated that occasionally while in the drive(d) or reverse(r), the vehicle failed to respond. the contact stated that the check engine warning light was illuminated. the contact and employee pushed the vehicle to the local mechanic. the mechanic diagnosed a failure with the transmission and clutch actuator circuit. the vehicle was not repaired. the vehicle was towed to the dealer and diagnosed with the clutch actuator circuit and transmission failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 29,000.

My windshield wipers are malfunctioning causing no visibility and battery to die. they will not turn off even after car in turned off and keys are no longer in emmision

Purchased car, there was no known recalls on car, after driving for several miles. the clutch failed in the car. looked up recalls of ford focuses within my cars year and found that the exact part that’s dialing on my car had a recall/ settlement but when i called ford about the car they said they can’t do anything for me because my vin number isn’t under the recall. but the exact party is failing and faulty in my car and i can no longer drive it.

The car shutters and vibrates so hard when starting at times. when driving in stop and go traffic, the car lurches forward because of the clutch and transmission. it struggles to get into the next gear because of ford putting a manual transmission in an automatic car. the car needs a new clutch and seal/harware kit

Bought the car may 2020 and 3 months later the gas gauge would say empty when it wasn't. i would run out of gas multiple times and be stranded. i would keep a full gas tank in my trunk just incase because alot of times my kids were with me. the last time this happened the car stalled. i put gas in the car from my gas tank but it would not start anymore.

Electric power steering assist failed. vehicle currently has no power steering. problem confirmed by dealer who says steering rack needs replacement. fairly common issue per online complaints. ford issued recall on other models but not the focus.

The contact owns a 2012 ford focus. the contact stated that the vehicle had previously been serviced under nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the failure recurred. the contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. the vehicle was taken to an independent mechanic who diagnosed that the fuel tank was suctioned into the frame of the vehicle and that the canister purge valve needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with nhtsa. the contact related the failure to nhtsa campaign number: (19v515000) fuel system, gasoline) however, the vin was not included in the recall. the failure mileage was approximately 140,000.

My daughter was leaving work at the dsm hospital and heading back to college/campus at isu and her check engine light came on and the vehicle rpms would increase but wouldn't go. she was able to get pulled off on the side of the road and called for help. she was stranded and had to get a tow back to the nearest shop near johnston. i live 2 hours away and she was unable to get back to college/work. we had her vehicle towed to the nearest repair shop(all pro service-515-278-2059) and was diagnosed to be the transmission control. the shop stated there was a recall on the focus for this and advised us to contact ford. i have had her vehicle at the shop now since being towed there on 6/29/22 and the shop is still waiting on the part to come in. she is without a vehicle and as i mentioned i live 2 hours away and commute to work daily and can't be without my vehicle either. i rented a car and let her use my vehicle for 2 weeks as ford told the shop the part was to be in july 8th. i returned the rental on 7/13 and was told ford said the part was on back order and unsure of ship but that would be covered by recall since her vehicle is under 150k. it has now been 7 weeks and still no part and having to rent a vehicle at $300/week or arrange rides for my college/night shift working student from 2 hours away! i am asking for the ford focus transmission control recall to this vehicle to cover the part and make this horrible situation right with us!! she has had this car for 2 years and it has 145ki have been trying to get ahold of ford motor company/dealership to speak with someone regarding my complaint/recall and for 7 weeks now i get "lines are busy due to high call volume, please try again later". my daughter is now back in school and works nights and is in need of her vehicle. to say i am frustrated/upset with ford is an understatement. i am looking to trade off our truck and another car and will not use ford after this!

The contact owns a 2012 ford focus. the contact stated while taking the vehicle to routine service at the dealer, the service tech stated that the vehicle needed a new set of lug nuts. the contact was informed that the lug nuts could not properly be tightened and therefore needed to be replaced. the manufacturer was not contacted. the failure mileage was 63,000.

The contact owns a 2012 ford focus. the contact stated that the tcm was recently replaced; however, the failure recurred, causing the vehicle to hesitate and then stall during acceleration while the accelerator pedal was depressed. the vehicle was towed to the dealer where it was diagnosed that the tcm needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa. the failure mileage was 132,155.

The contact owns a 2012 ford focus. the contact stated while driving approximately 55 mph, the transmission failed. the transmission overheating warning light was illuminated and indicated to wait 5 minutes before proceeding. the contact then waited approximately 10 minutes then continued driving to his destination with the transmission was slipping. the contact then experienced the same failure while leaving his destination, and the vehicle lost reverse(r) gear. the contact proceeded to drive 50 mph and pulled over again safely before the low battery warning light illuminated. the vehicle was not able to restart. the contact then received assistance while attempting to jump start the vehicle. the vehicle finally restarted and was driven to the residence. the vehicle was not diagnosed or repaired; however, the contact related the failure to the transmission dual clutch failure. the manufacturer was notified of the failure. the approximate failure mileage was 209,000.

The contact owns a 2012 ford focus. the contact stated that after opening the driver’s side front door the vehicle independently started without the keys being placed in the ignition. the vehicle was taken to the dealer however, the mechanic was unsure of the cause of the failure. the contact was advised to manually manipulate an unknown box under the hood to turn off the vehicle. the manufacturer was not contacted or notified of the failure. the failure mileage was 70,000. the consumer stated the vehicle was sold.

Tcm went out in the car the part is on back order

The contact owns a 2012 ford focus. the contact stated while driving at various speeds, the vehicle started to shudder and the transmission independently shifted to neutral(n). the contact took the vehicle to the local dealer, where it was diagnosed with needing the input control to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 97,000.

The transmission is shuddering and making noise on 1st gear and changing to 2nd gear. the reverse gear is also making noise. there are class actions and recalls for this model but i didn’t see recalls on my car.

The contact owns a 2012 ford focus. the contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. the contact also stated that the traction control and check engine warning lights were intermittently illuminated during the failure. the vehicle was taken to an independent mechanic who diagnosed that the transmission control module (tcm) needed to be replaced. the mechanic called the dealer and was informed that parts for the repair were on backorder. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 70,000.

The contact owns a 2012 ford focus. the contact stated while driving 10 mph and attempting to accelerate, the vehicle failed to respond. the contact turned off and restarted the vehicle and the vehicle started operating normally. the vehicle was taken to the dealer to be diagnosed and the contact was informed that the clutch needed to be replaced and resealed. the vehicle was not repaired. the manufacturer was contacted and stated that the vehicle was not under warranty and the vin was not under recall. the failure mileage was 129,475.

I bought the car in 2019. up until recently i have had no problems with it. one day i went to leave home and noticed a studdar when i pressed on the gas. it only did it at take off from a stop. then today i went to back out of the driveway and now the car won’t go in reveres. a red light popped up and told me the transmission is overheating turn off car and wait 5 minutes. i waited 15 minutes, started my car back up and it said transmission malfunction..

Transmission control module extended warranty coverage i called for and they now claim my vechile cant be covered because it's out of this stated warranty by a few months. we hthe car has been in for service regarding the transmission on this car multiple times. we have broguht in for service as well as call for many years, over and over again, we've been told there is nothing wrong with the car. even though it has a warning for tranmission malfunction service now. ave been trying to get this resolved since my dad bought the car in 2012! weve been turned away. i need to have this fixed.

The contact owns a 2012 ford focus. the contact stated while stopped in traffic, the vehicle lost motive and electrical power. the contact stated that the transmission failure message was displayed on the instrument panel. the vehicle was towed to the dealer and the contact was informed that the transmission control module (tcm) needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and a case was filed. the failure mileage was not available.

The contact owns a 2012 ford focus. the contact stated while driving 15 mph, the vehicle lost power steering functionality. the contact was able to pull over safely. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the electronic stability programme (esp) needed to be replaced. the manufacturer was not contacted. the failure mileage was 75,000.

Failure of the tcm

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power. the contact stated that the instrument panel displayed 30 miles to empty. the contact stated that she added fuel to the vehicle and the vehicle restarted. the contact stated that the vehicle was taken to a local dealer to be serviced under nhtsa campaign number: 18v735000 (fuel system, gasoline). the contact stated that after the vehicle was returned to her, she was driving at an undisclosed speed and the check engine warning light illuminated. the failure reoccurred with the vehicle running out of fuel and losing motive power. the contact was able to restart the vehicle and returned to the dealer for a diagnostic test. the vehicle was not diagnosed since the contact had refused to pay the diagnostic test fee. the manufacturer was not made aware of the failure. the approximate failure mileage was 116,000.

Brakes go to the floor due to a faulty abs module valve constantly bleeding off.

The contact owns a 2012 ford focus. the contact stated that while her daughter was driving at an undisclosed speed, the vehicle experienced rough driving with the transmission fault message displayed. the vehicle was taken to an independent mechanic where it lost motive power and the mechanic jumpstarted the vehicle. the mechanic related the failure to technical service bulletin: 14m02-s5 (transmission control module extended warranty coverage) however, the vehicle was not covered under the tsb. the mechanic advised the daughter to take the vehicle to the dealer. the vehicle was taken to the dealer where it was diagnosed that the tcm needed to be replaced. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure. the failure mileage was approximately 81,000.

The contact owns a 2012 ford focus. the contact stated that after refueling the vehicle, the vehicle failed to start. the contact stated that the check engine warning light illuminated and remained illuminated. the contact stated that the vehicle was jumpstarted. the contact stated that while driving back to her residence the vehicle was sputtering however, the vehicle had not lost motive power. the vehicle was taken to a local dealer where it was diagnosed that the control module needed to be replaced. the vehicle was not repaired. the contact referenced nhtsa campaign number: 18v735000 (fuel system, gasoline) as a possible cause of failure; however, the vin was not included in the recall. the manufacturer was not made aware of the failure. the approximate failure mileage was 140,000.

The contact owns a 2012 ford focus. the contact stated that on several occasions, when the vehicle was shifted into gear, the engine revved and the rpm increased rapidly without acceleration then shifted into a different gear. the contact stated while driving approximately 30 mph, the transmission overheated. the transmission temperature and the check engine warning lights were illuminated. the vehicle was diagnosed by an independent mechanic that the tcm malfunctioned and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was advised to call the nhtsa hotline. the failure mileage was approximately 83,000.

The contact owns a 2012 ford focus. the contact stated while driving approximately 65 mph, the check transmission warning light illuminated. the contact drove off of the highway and pulled into a parking lot, placed the vehicle in park(p) and turned off the vehicle. the vehicle was towed to a dealer who diagnosed and determined that the clutch assembly, clutch lever assembly, and transmission control module (tcm) needed to be replaced. the contact stated that the transmission failure had been a recurring failure. the vehicle had not been repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 50,000.

The contact owns a 2012 ford focus. the contact stated that after refueling, the vehicle was running roughly. the check engine warning light illuminated. the vehicle was taken to the local dealer where it was diagnosed that the fuel tank was deformed. the contact was informed to keep the fuel above a half tank. the vehicle was not repaired. the contact stated that the failure was related to nhtsa campaign number: 19v515000 (fuel system, gasoline). the manufacturer was contacted but provided no additional assistance. the approximate failure mileage was 85,000.

The contact owns a 2012 ford focus. the contact stated while driving 55 mph, the vehicle failed to accelerate as designed. the contact stated that the vehicle was losing motive power while driving. the contact stated that after driving for several minutes the vehicle started to operate normally. the vehicle was taken to the dealer and the transmission module was replaced; however, the failure reoccurred. the manufacturer was contacted and stated that the vehicle was out of warranty. the failure mileage was unavailable.

The contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while driving approximately 30 mph, the safety alert and other unknown warning lights illuminated before the vehicle stalled. the contact was not able to restart the vehicle. the vehicle was towed to the dealer who confirmed that parts were on back order. the manufacturer was made aware of the issue and failure. the approximate failure mileage 130,000. parts distribution disconnect.

My dad n me bought a used 2012 ford focus titanium from a local ford dealer. had some odd noises when we got it figured from sitting. well it's been in the dealership for the noise n other problems. the one service guy said they were going to replace the clutch due to throw out bearing and clutch n other things going bad with in 45 days. we brought it back 2 more times never could figure it out,then finally the 3rd time which we pay for an extended warranty from fords 3rd party company called gwc warranty company and said they would not replace anything with trans or clutch or assy due to it being external which they want $1700. but the guy who we spoke to (don't recall name) said they take care of it but now no one wants to fix it they already got money out of us for down time n rental and other fixes. it was a pre existing condition and we want someone to fix it and pay for it. they kept giving running around for a different car more money down and we are living day by day with money. ford or this dealer doesn't seem to care about safety or people getting hurt if someone does or car breaks. so we're looking to see what can be done. which it's been a big problem for years with these cars and the tcm has been flashed and replace two times the roof leaked, dash has mold.. etc, we needed a car we already put new tires, brakes, many other parts into it and the one thing they won't do is fix what they said. and the clutch connect on other side of transmission it's the power shift transmission

Transmission over heating stop safely light comes on transmission hot stop wait 5 second i do the restart of the transmission and it keeps doing it

The contact owns a 2012 ford focus. the contact stated while driving 55 mph, the vehicle decelerated and downshifted independently. the contact stated that the shift action warning light was illuminated. the contact was able to park the vehicle safely and after 5 minutes the vehicle was restarted and driven to his destination. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was 67,821.

The contact owns a 2012 ford focus. the contact stated that while her daughter was driving at an unknown speed, the steering wheel started to vibrate increased while accelerating. the contact stated that steering wheel continued to vibrate abnormally while decelerating. the contact stated that no warning light was illuminated. the vehicle was taken to an independent mechanic who informed the contact that the failure was related to the transmission shudder. the independent mechanic informed the contact to take the vehicle to a local dealer for an accurate diagnostic test and to contact the manufacturer for assistance. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the approximate failure mileage was 150,000.

Power steering stopped working while driving at 65 miles per hour and wheel locked almost causing an accident. power steering malfunction

The car would not go out of first gear when driving it home and put my son in a dangerous position on the road. we had to have it towed to the dealership(hiller ford) from our house. it was determined that it was the tcm (transmission control module) needed replacing and the car thinks it is in gear so it would then not even start. it is undrivable. this is a known problem by ford and they did a customer satisfaction 10 year extended coverage if something happened which expired on our car 7/2/2022. the tcm is on back order with some stating they have been waiting 6 months and still not arrived. we bought the car used from a ford dealership with a certified pre-owned warranty. we never received anything from ford regarding this issue and it was never recalled. there was a class action lawsuit but we did not receive any information from ford on this. i talked to ford and they opened a case, but said there was no recourse. the dealership also told me that they have had cars with the tcm replaced that failed again and required further transmission work. there were no warning messages or problems prior to the failure.

The contact's son owns a 2012 ford focus. the contact stated while her son was driving at an undisclosed speed, the rpm revved up and the vehicle decelerated independently. additionally, the vehicle started shuddering. there was no warning light illuminated. the contact's son was able to veer to the side of the road. the contact continued driving at slower speeds. the contact stated that the failure reoccurred increasingly. the vehicle was taken to two independent mechanics where it was diagnosed that the powertrain control module (pcm) needed to be replaced. the dealer was notified of the failure and informed the contact that the vehicle could not be repaired under ford transmission control module extended warranty coverage campaign number: 14m02 because the campaign expired. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 120,000.

My 18yr old daughter just purchased this car and drove it for 2 weeks when the transmission went out. it stopped working mid turn!! lucky she didn't get hit by another vehicle. now it has been towed to a ford dealership that is stating the part is on "back order" so this car that she saved her own money to purchase is sitting, out of commission, for who knows how long!

The contact owns a 2012 ford focus. the contact stated while driving 75 mph, the vehicle would not accelerate as needed. the contact stated that the service transmission or transmission failure warning light was illuminated. the contact stated that the vehicle was jerking however, she was able to drive home safely. the vehicle was diagnosed and the contact was informed that the transmission needed to be replaced. the manufacturer was contacted and referred the contact to the nhtsa hotline for assistance. the contact was informed that the vehicle warranty would not cover the repair. the failure mileage was 156,000.

2012 ford focus. consumer writes in regard to illuminated check engine light.

The contact owns a 2012 ford focus. the contact stated while driving at an undisclosed speed, the transmission was slipping and failed to recognize the intended gear. the failure nearly caused a collision. the vehicle was towed to the residence and was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 195,000.

The contact owns a 2012 ford focus. the contact stated that on numerous occasions the transmission warning light intermittently illuminated. the contact then stated that on multiple occasions while making a right turn, she heard a bumping noise. the vehicle was first taken to an auto shop however, the vehicle was then taken to the dealer where it was diagnosed and produced code: p073s:006c stating that the engine failed to engage in gear one and the dual clutch module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that there was no extended warranty on the vehicle and the contact was advised to call the nhtsa hotline. the failure mileage was approximately 81,000.

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the transmission warning light illuminated indicating not to drive the vehicle. the contact stated that she was able to maneuver the vehicle off the road. the contact then notified her son and the vehicle was taken to the dealer where it was diagnosed that the tcm failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that parts were on back order and the contact was provided a case number. the failure mileage was approximately 54,000.

The contact owns a 2012 ford focus. the contact stated that while driving at various speeds, the vehicle would hesitate and shake upon the depression of the accelerator pedal as a "transmission overheating" warning message appeared on the instrument panel. the contact took the vehicle to a dealer where it was diagnosed with a defective dual-clutch transmission. the manufacturer was also notified of the failure and stated that the vehicle was not covered under warranty or recall. the vehicle had yet to be repaired. the failure mileage was approximately 140,000.

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the gear shifter failed to shift into the intended gear while the rpm fluctuated. additionally, the engine was revving loudly. there was no warning light illuminated. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 84,000.

The contact owns a 2012 ford focus. the contact stated while driving at undisclosed speed, the vehicle would not accelerate and the vehicle started to shake, causing the vehicle to stall. the vehicle was not diagnosed. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 116,000.

Purge valve became stuck closed which caused fuel vapors to become trapped in the fuel tank. fuel tank collapsed inward. this is a common occurrence with 2012-2018 ford focus models but my vehicle was not covered under a recall warranty.

The contact owns a 2012 ford focus. the contact stated while driving 15 mph, the vehicle started shaking and vibrating. the vehicle was taken to the dealer however, the vehicle was not diagnosed. the manufacturer was contacted and stated that the vin was not under recall. the vehicle was not repaired. the failure mileage was 115,000.

While driving on city streets (25-35mph) with consistent pressure to gas pedal, the engine revved with rpms spiking while the car slowed down. check engine light came on. the car was taken to a local mechanic who cleared the check engine light but did not otherwise intervene--they said it was a transmission error code and referred me to a transmission specialist. the car drove normally again after that. transmission shop gave me the error codes for transmission (p090c-00), body control module (b10d7-81 & b10d7-94), tire pressure monitor (b10d7-81 & b10d7-94) and obdii codes (p090c). this is the second time this has happened to this particular car.

The clutch was replaced on my 2012 bought new ford focus sel. that cost was $3000. after it was replaced within 5 miles of driving down the road the tcm module ae8z-7z369-f starting flashing warnings on the engine light, the transmission went to neutral and engine revved. i coul not drive and had to pull over for safety. the unit keeps shifting up and down or out of gear at any speed and is dangerous to drive. the tcm module is 6 months back ordered and ford does not supply the part itself anymore. has been confirmed issue by transmission repair shop. i am at risk of getting hit if the car does not work. or hitting someone when it jerks forward when stopped and started.

The ford focus 2012 has a very common problem that the transmission control module consistently malfunctions even after repairs, and the car loses power at 70 mph. this is what happened to me on a major highway, and i was fortunate to steer my car to the side of the road. the transmission on the ford focus 2012 should be recalled since this is very dangerous: losing control on a highway at high speed. just because i was able to steer to the side of the road does not diminish the potential danger to me as the driver, and indeed i have read accounts of drivers getting into accidents because of this problem. unfortunately, the transmission control module issue is not officially a recall; this seems like a dangerous oversight.

The contact owns a 2012 ford focus. the contact stated that upon parking the vehicle and removing the key from the ignition, the vehicle continued to run without warning. the contact stated that the engine eventually turned off after approximately 3-5 minutes. the contact had taken the vehicle to the dealer where they informed her that they were unaware of the failure. the manufacturer was also notified of the failure and referred her to the nhtsa hotline for assistance. the vehicle was not repaired. the failure mileage was approximately 68,000. the consumer stated the vehicle was turned in and the consumer has a new vehicle.

My son was traveling on 3 lane highway in the far left passing lane when the vehicle acted like it went into neutral. he was able to coast through traffic on the busy highway to get pulled over onto the right hand side of the road. the motor was still running but the vehicle would not move. he could not put the vehicle into park so he shut off the vehicle and called a towing service. the towing service was also unable to get the vehicle into neutral. there were no initial warnings that anything was going wrong with the vehicle. the vehicle was then towed to nielsen ford in morristown, nj where it was diagnosed as being a transmission control module issue.

The contact owns a 2012 ford focus. the contact stated that while driving at various speeds, the transmission was slipping and failing to recognize the intended gear. no warning lights were illuminated. the vehicle was taken to an independent mechanic and a local dealer; however, the mechanics were unable to duplicate the failure. the vehicle was then taken back to the dealer, where the clutch was replaced under warranty. the vehicle was repaired; however, the failure recurred, and the contact stated that the vehicle was stalling while shifting between gears. additionally, excessive force was needed to depress the accelerator pedal. the manufacturer was not made aware of the failure. the failure mileage was 85,903.

The contact owns a 2012 ford focus. the contact stated while driving 40 mph, the vehicle shifted out of gear and decelerated unintendedly. there was no warning light illuminated. the contact was able to veer to the side of the road. the contact stated that upon turning off and restarting the vehicle several times, the vehicle responded as needed while shifting into drive(d). however, the failure reoccurred the next day while starting the vehicle and shifting into drive(d). the contact was unable to drive the vehicle. the dealer was notified of the failure. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and informed the contact that they could not assist as an unknown extended warranty had expired. the failure mileage was approximately 96,000.

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the brake pedal was depressed but the brakes failed to stop the vehicle. the failure caused the vehicle to rear-end another vehicle. the contact sustained back injuries and scratches from the seat belt; however, medical attention was not yet received. a police report was filed. the contact then parked the vehicle in a parking lot, where it remained. the vehicle was not deemed totaled by the insurance company due to a lapse in insurance coverage. the manufacturer was made aware of the failure. the contact stated that prior to the failure, the vehicle lost motive power with the abs, tpms, and brake warning lights illuminated. the vehicle was taken to the dealer, where it was diagnosed with transmission failure, and the abs, tpms, and brake sensors were faulty, causing the battery to drain rapidly. the dealer replaced the transmission and the sensors for the abs, tpms, and brakes; however, the failure recurred. the failure mileage was approximately 101,000.

Car unable to go in reverse, risked personal injury from oncoming traffic because we were unable to back out of the way when light changed.

Vehicle began to shift hard while driving, making starting, stopping, and accelerating an issue. this continued for a few days with intermittent improvement until one day the vehicle would not even crank.

Ford has acknowledged a problem with the transmission control module (2012 focus sel) soon after this car was released. "failure" caused the car to lose power while driving on the highway three seperate times. warning light came on, but would go off after letting the car cool down. in 2015 and 2019 they sent notice to dealers, and to owners, to pay for replacement of this part if it failed up to 10 years or 150,000 miles. the issue for me is that my module finally required replacement (per dealer) after the "10 year point" at 89,700 miles. software updates were done by ford earlier for this issue, mine in 2019. (delivery was may 2012, replacement november 2022) i was also part of a class action lawsuit for this issue which ford closed at the same "10 year point" leaving many customers now responsible for the replacement out of pocket, for me $1100, (part $967.21 - $300 core return charge, labor $428.99) or you have an undriveable vehicle. the second, even more frustrating, issue is that there are no ford parts available to the dealer to even do this repair. i contacted ford customer care directly, a case number was issued, was told they would "escalate my part request" but waiting period was minimum 4-6 weeks, unable to help me. due to the lack of parts, i had to pay myself for a aftermarket module to be installed (thus now no coverage for labor charges per dealer for using an aftermarket part) after one month waiting for a ford part, car sitting at the dealer, that two dealers told me would not available for months, if at all. as they knew this part was defective, replacement should have been done to all affected vehicles before they would fail, not making owners at risk for when the inevitable failures would occur.

Transmission failure again after already having vehicle serviced by ford dealership in cedar rapids iowa due to fuel issue from what they said was the issue. still showing same coded and same issues with hard shifting and vibration and loss of power while trying to drive. nearly cause daughter to be in multiple accidents. issue started at around 40k miles and still happening and put over $10k in parts in this car now. including new exhuast manifold and catalytic converter, o2 sensor, new fuel pressure sensors, new throttle body and other parts all done by dealerships. getting old chasing parts. now another shop said i was told all wrong and it's been a transmission issue this entire time and ford just didn't want to fix it.

The contact owns a 2012 ford focus. the contact stated while driving at various speeds, the vehicle stalled. additionally, the contact stated that the transmission was slipping in and out of gear and at times the vehicle failed to shift into the intended gear while driving. the transmission warning light was illuminated. an unknown message indicating a transmission failure was displayed. additionally, the contact stated that the vehicle stalled while driving on another occasion. the vehicle experienced rough starts. the vehicle was taken to the local dealer, where it was diagnosed that the transmission needed to be replaced. the vehicle was repaired; however, the failure persisted. the vehicle was taken to a second local dealer, star ford (1101 s brand blvd, glendale, ca 91204), but was not diagnosed or repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline. the failure mileage was approximately 140,000.

Tcm transmission malfunction light came on. we just bought the car two months ago. have had it in the shop more than it has been driven. we have and extended warranty but they said it would cost us out of pocket and we haven’t even driven this a long distance and has two year warranty or 24,000 miles.

The vehicle was being towed by a class a rv using a manufacturer approved towing system. all connections and safety measures were properly installed and tested just prior to incident. vehicle has been towed using the same equipment for several years with no incident. the attachment from the frame to the front-end assembly completely separated and the vehicle body went into oncoming traffic. the vehicle in oncoming lane was struck and one individual injured. upon visual examination, the frame component appears to have failed on both sides at the front-end. the bolts are still in-tack, tight and uncompromised. this is a frame component failure.

The rear driver side door latch will not latch and stay closed. the door swung open while i was driving. it has not been reproduced. it has not been inspected. i believe something is wrong with the door latch, but i do not use this door very much.

In september 2020 i was on the expressway when my engine failed, i was able to get into the emergency lane after almost causing an accident, after inspecting the car it was concluded that the engine was no longer viable with no explanation of why the engine failed. so i replaced the engine and the car was still not drivable. in march 2022 i was able to get it started when i tried to drive the car the transmission was slipping, the “ transmission malfunction service now” warning came on, and the rpm gauge on the dash was not reading properly. i ran a code after the transmission warning came on, and the code said p0001, i called the ford dealership to get it serviced when i was told that there was an unknown recall but the part was on back order for a year, so my car wouldn’t be fixed until the order came in, i searched my vin number and had a recall for a fuel tank deformation, i also learned that there was a lawsuit against ford for their 2012 ford focus transmissions, which could explain the engine failure and the transmission problems.

Was driving home came to 4 way stop when i tried to accelerate the car wouldn’t shift out 1 gear. car was towed to steve rogers ford 8/5/22. where their vehicle still sits waiting from a tcm ( transmission control module). no one will provide a loaner or rental which the part is on infamous backorder

Electric power steering works intermitently at low speed not safe when having to make turns or change lanes.

After vehicle warms up good, the transmission shutters when taking off from a stop causing a dangerous hesitation when pulling out into traffic.

Power steering will go out intermittently. known safety defect by ford but they still have not issued a recall.

Clutch failure. shuttering and caused vehicle to lose acceleration and rpm did not match speed. yes the problem was confirmed by the dealer. yes the problem is known to the manufacture and vehicles are still on the road and sold and used. check engine light came on with the event and stayed on.

The contact owns a 2012 ford focus. the contact stated while driving 25-35 mph, the accelerator pedal was depressed but the vehicle failed to respond. the check engine warning light was illuminated. the contact was able to continue driving. the contact stated that the failure had been reoccurring while driving. the contact diagnosed the vehicle with purge valve failure by using an obd reader. the dealer and the manufacturer were notified of the failure and informed the contact that that the vehicle could not be repaired under an unknown ford service campaign that expired. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 19v515000 (fuel system, gasoline). the failure mileage was approximately 91,000.

The buckle for the front passenger and back driver do not work properly. the buckles will not latch. it has not been confirm by a dealer because when i called to ask about repairing it and cost for parts i was told the part is discontinued and there is not another option for a replacement. 2 of the 5 have stopped working in the last 3 months. it puts my life and other passengers life's in danger every time it is driven due to not being able to put on a seatbelt. there was no warning just one day they would not buckle, we have tried different remedies and suggestions to fix the issue but nothing works and they need replaced.

The contact owns a 2012 ford focus. the contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. the contact also stated that the vehicle would fail to start up after multiple attempts with the "transmission fault, service transmission now," message displayed on the instrument panel. the dealer was notified about the failure and the contact was informed that there were no recalls on the vin. the manufacturer was not made aware of the failure. upon investigation, the contact linked the failure to nhtsa campaign number: 19v515000 (fuel system, gasoline). the vehicle had yet to be repaired. the failure mileage was approximately 200,000.

The contact owns a 2012 ford focus. the contact stated while driving 30 mph and approaching a stop light, the vehicle would not accelerate as needed, with the checking engine warning light illuminated. the contact was able to drive the vehicle home. the vehicle was taken to an impendent mechanic, and the mechanic stated that the powertrain control module needed to be replaced. the vehicle was not repaired due to the parts not being available. the manufacturer was contacted and stated that the warranty on the vehicle was expired. the failure mileage was 79,498.

The contact owns a 2012 ford focus. the contact stated while driving 30-35 mph, the vehicle lost power steering functionality. there was no warning light illuminated. the contact was able to veer across a parking lot. the contact stated after investigating the failure online, she turned off the vehicle for a moment. the contact then restarted the vehicle while turning the steering wheel and the vehicle responded as needed; however, the failure reoccurred increasingly while driving. the message "loss of power steering assist" was displayed. the vehicle was towed to an independent mechanic, where it was diagnosed that the electronic power steering rack and pinion and outer tie rod needed to be replaced. the contact related the failure to ford campaign number: 15s08. the dealer and the manufacturer were not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 50,000.

The car would not move forward when pedal pressed. slow speed was obtained with excess rrm to move vehicle. car was at a light and others could have rearended the vehicle. a hazard was created with slow speed across intersection and to auto garage. problem has not been confirmed at this time. it is at the garage and the dealer said there is another issue but refused to go for a ride on 2-13-2023. the manufacturer, ford motor co. knows this vehcile has powertrain issues as eveidenced in vargas vs. ford motor co. no prior warning of this incident was present and it occurred only weeks after the ford dealership completed the last "repair".

The contact owns a 2012 ford focus. the contact stated that while driving at various speeds, the vehicle experienced jerking, transmission slipping, independent deceleration, random downshifting, and unintended acceleration while stationary. the transmission warning light was illuminated. the vehicle was taken to the local dealer who diagnosed that the transmission control module was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 92,000.

Only 67867 miles and the transmision is not working . i only drive short distances. allwise have a problem. since i buy the car. i never complain because i am very busy. but. know the car stop complete

The contact's girlfriend owns a 2012 ford focus. the contact stated that after the vehicle was stopped at a stop sign, after continuing to drive at an undisclosed speed, the vehicle stalled. additionally, while parked, the contact was unable to start the vehicle. the vehicle was taken to an independent mechanic, where the mechanic related the failure to nhtsa campaign number: 18v735 (fuel system, gasoline) and 19v515000 (fuel system, gasoline). the vehicle was taken to the dealer; however, the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 70,000.

The contact owns a 2012 ford focus. the contact stated that whenever the accelerator pedal was depressed, the rpm’s would raise and the engine would rev however, the vehicle would not respond as needed. the contact had to depress the accelerator pedal excessively and maneuver the gear shifter for the vehicle to move. the transmission failure warning light was illuminated. the contact had not taken the vehicle to the dealer. the vehicle was not repaired. the contact became aware that the vehicle was included in nhtsa campaign number: 18v735000 (fuel system, gasoline) and 20v331000 (latches/locks/linkages) however, the recalls were not related to the failure. the manufacturer was made aware of the failure and stated that the vehicle was not covered under warranty due to the mileage. the approximate failure mileage was 128,000.

Problem: reoccurring check engine light and odb2 code's p0443 & p0444 repairs made: maf sensor purge control valve reset computer air filter cap less gas fill, w0133-2022154 related safety recalls: 18s32, 19v515000, 18v735 or 18v735000 i believe the problem occurs due to an recall that was not performed or performed correctly leaving the problem. i am requesting the recall repair history from form motor company please. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2012 ford focus. the contact stated that while driving at various speeds, the vehicle was shaking. there was an abnormal humming noise detected. there were no warning lights illuminated. the vehicle was taken to an independent mechanic who informed her that the transmission control module needed to be replaced. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted, and the contact was referred to the nhtsa hotline. the approximate failure mileage was 116,000.

The contact owns a 2012 ford focus. the contact stated that after refueling, the vehicle would not immediately start. the check engine warning light would be illuminated. the cause of the failure was not yet determined. the local dealer was notified of the failure and informed the contact that the vehicle was not included in nhtsa campaign number: 19v515000 (fuel system, gasoline). the vehicle was not repaired. the contact stated that the vehicle had experienced the failure listed in the recall. the failure mileage was 200,000.

The contact owns a 2012 ford focus. the contact stated that while driving at various speeds, the clutch failed to perform properly while shifting gear. additionally, the transmission made grinding sounds while shifting gear. the vehicle was taken to the dealer, where it was determined that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and confirmed that the warranty had expired. the contact related the failure to customer satisfaction program: 14m02 (transmission control module extended warranty coverage) however, the warranty had expired. the failure mileage was approximately 77,000.

The contact owns a 2012 ford focus. the contact stated that while his son was driving at an undisclosed speed and coming to a stop, the vehicle stalled. additionally, the contact stated that after shifting the gear shifter and depressing the accelerator pedal, the rpm increased; however, the vehicle failed to respond immediately. the check engine warning light and the ignition warning light were illuminated. the dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 80,000.

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power. additionally, the vehicle failed to reverse while the transmission was shifted into reverse(r). the check engine warning light and traction control warning light were illuminated. the contact related the failure to customer satisfaction program: 14m02 (automatic transmission control module). the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and stated that the vehicle warranty coverage period had been exceeded. the failure mileage was approximately 200,000.

Error codes with the clutch b sensor and clutch b sensor being stuck. when the check engine light comes on the car will not go in reverse. after driving now shift is sporadic and rpm’s go up and down randomly.

The contact owns a 2012 ford focus. the contact stated while driving 50 mph, the instrument panel lights were dimly illuminated, the horn was inoperable, and the radio was not functioning properly. the contact stated that the steering assists warning light was illuminated. the contact was able to drive to her residence. the contact stated on march 8, 2023, the steering wheel seized. the contact turned off and restarted the vehicle and was able to steer to the right and park in a nearby parking lot. the vehicle was not drivable. the contact towed the vehicle to the local dealer, where it was diagnosed with needing the steering rack to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was unknown.

The transmission has a problem, the car jumps and jerks and a lot of noise and vibration. when accelerating in first gear most noticeable. my safety is at risk because it is very distracting and the transmission sounds like it could break down at any minute. a lot of people online have same problem with this specific vehicle. no warning lights or nothing.

I was traveling in heavy traffic on an interstate through akron, ohio when my car, which i had in cruise, suddenly shifted in neutral causing the engine to redline since it was in cruise but also resulted in a sudden drop in speed which about caused the person behind me to run into the rear of my car. i had to coast thru traffic to the side of the road to shut the car off and restart it which allowed me to continue, but at a slow speed as the transmission would not shift gears properly. isn’t it time to make ford fix all these focus cars once and for all? i’ve already put a new tcm in and now i’m looking at a second one in hope that it fixes it enough to trade it in, but it will at a loss because dealers know of the problem and won’t give you anything for them because they can’t sell them either.

The contact owns a 2012 ford focus. the contact stated while driving 75-80 mph and depressing the accelerator pedal, the accelerator pedal went down to the floorboard. the contact then decelerated, and the vehicle began to stall. the contact veered to the side of the road, where the vehicle completely stalled. the contact then parked the vehicle. the contact was able to restart the vehicle, however, the vehicle stalled while attempting to drive. the vehicle was towed to an independent mechanic, where the failure could not be duplicated. the contact was able to drive to her residence. the local dealer and an unknown dealer were notified of the failure and informed the contact that the vehicle could not be repaired under nhtsa campaign number: 19v515000 (fuel system, gasoline) as the vin was not included. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to nhtsa hotline for assistance. the failure mileage was approximately 170,000.

The contact owns a 2012 ford focus. the contact stated that on several occasions while driving at various speeds, the vehicle stalled with the "transmission malfunction, service now" warning light illuminated. the contact stated that he reset the transmission control module; however, the failure persisted. the vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. the vehicle was not included in nhtsa campaign number: 13v523000 (power train). the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the approximate failure mileage was 150,000.

The horn has never worked for me since i had the car. i’ve had so many close calls where people almost backed into me and there is nothing i can do but pray! and also the stereo system i’ve had to go in and disconnect due to the fact that i’d come outside with my car off haven’t even started it that day yet the speakers would be blaring a horrible cracking and popping sounds also happens randomly while driving it’s very scary

The contact owns a 2012 ford focus. the contact stated that while attempting to reverse, the vehicle failed to respond. the contact stated that the vehicle hesitated while shifting gear. while driving at an undisclosed speed, there was a clinking sound detected. the check engine warning light was illuminated. the vehicle was towed to the local dealer where it was diagnosed that the tcm module needed to be replaced. the vehicle was not repaired. the manufacturer was contacted, and the contact was informed that the warranty had expired. the failure mileage was approximately 69,000.

The contact owns a 2012 ford focus. the contact stated that the vehicle failed to respond upon shifting into reverse(r). the contact stated that the failure occurred on several occasions. additionally, the contact stated that while accelerating, the clutch vibrated. the check engine warning light was illuminated. the vehicle was towed to an unknown dealer, where it was diagnosed that the tcm needed to be replaced. additionally, the dealer retrieved diagnostic trouble codes: p087a-00 (clutch position sensor) and p287a-00 (stuck clutch). the vehicle was not repaired. the contact stated that the failure had been reoccurring. the manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 150,000.

Vehicle shuddering

The fuel valve inside the car is stuck open causing the car to stall i saw recalls for other ford focus around the same time as my car with same year and same problem 19s22/18s32 i just don’t get how my car didt make recall list but the ones before and after from the same plant did and i’m still having that problem.

The contact owns a 2012 ford focus. the contact stated that while driving from a stationary position, the vehicle shuddered while accelerating and would not properly accelerate while depressing the accelerator pedal. the vehicle was taken to the local dealer who diagnosed that the powertrain engagement clutch was faulty. the vehicle was not yet repaired. the contact stated that the vehicle was previously repaired for the vehicle. the contact stated that the dry clutch packs were previously replaced. the manufacturer was notified of the failure. the failure mileage was 54,000.

The contact owns a 2012 ford focus. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 13v523000 (power train) however, the failure recurred. the contact stated that while driving at an undisclosed speed, the vehicle was shuddering with the check engine warning light illuminated. the dealer and gordie boucher ford of thiensville (121 n main st, thiensville, wi 53092) were made aware of the failure but informed the contact that the vehicle was not covered under warranty, and she was responsible to pay out of pocket for the diagnostic test and repair. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 93,490.

While stopped and preparing to turn left at yield light, my check engine light suddenly came on followed by several alerts and dings. not understanding what was occurring in that exact moment, i had an opportunity to safely make the left turn, and intended to address the issue once off the main road. within moments of releasing the brake my car began violently revving and jolted forward into the intersection, in response i quickly threw on my hazard lights while trying to maintain control of the situation. following this moment, my car suddenly had zero acceleration or vehicle control- just loud revving and bells and whistles. this left me briefly stranded in the middle of the intersection with oncoming traffic approaching quickly. i threw the car into park, and then back into drive- it never stopped revving, but it finally gave me enough control to lurch the vehicle out of intersection and barely into the entrance of a subdivision. it was utterly terrifying, and as result caused me to have a massive panic attack. mind you, this car is barely over 100k in miles, and i just purchased it last summer from a used car dealership- so i took to the internet to search the issue while waiting for aaa to arrive. to my unknowing amazement, this car was slated with 2 major safety recalls- one being related to the transmission. i do not understand how this vehicle was allowed to be sold to me with such issues, or without disclosure about the possible recalls. with that aside, i was utterly distraught when my research concluded that ford knew about these issues before they hit the market- they’re also allowed to keep them on the road with sorry assed “band-aid” repairs for the faulty equipment- still knowing full and well that this issue is guaranteed to happen again! so now, i knowingly have to continue payments on a death trap- that i currently cannot drive. i am losing income i couldn’t afford to lose, and i’m terrified of my car. this is not ok…i’m not ok.

The contact owns a 2012 ford focus. the contact stated that while driving approximately 15 mph, the accelerator pedal was depressed, and the vehicle started jerking. additionally, the vehicle failed to accelerate as intended. the contact stated that the check engine warning light was illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

Transmission control model in the car needs a new one

Pcm failed dealership didn't replace the recall but cleared it

On april 29, 2023 our 2012 ford focus se with a 5 speed manual transmission indicated a dashboard warning stating the power steering assist was inoperable. steering was still able to be done manually, but with much greater input required, especially at low speeds. being a manual transmission, this is especially problematic as steering regularly has to be performed one handed. fortunately this incident did not occur while driving, but reviewing many other similar complaints on the nhsta website, as well as seaching '2012 ford focus steering issues' online, it is evident that this loss of assist can and has occurred to others when the vehicle was in motion. this poses a serious safety risk to not only the driver, but others on the road as well. this is an issue known to ford motor company as they issued a recall (15s18) for similar problems on other ford vehicles, but not the focus. i am requesting the nhtsa investigate this situation and take action to compel ford to fix the focus as well under a recall to prevent similar situations from causing potential injury or death. i encourage one of your investigators to try driving one of these vehicles without the power assist to see just how dangerous it is, especially in low speed maneuvers. this car is primarily used by my son for his commuting to and from college. he is the one that first saw the warning. i am very thankful this did not happen while he was in motion. i will be contacting my dealer on monday may 1, 2023 to start the diagnosis/repair process.

Shuddering and vibration while driving. engine light turn on.

The automatic dual clutch is shaking my steering wheel and whole car.

After completing door latch recall there is still an alert the the hatchback is open. and doesn't shut off. the dealer states that i have to pay for replacement since the recall shows complete. except the instructions did not show anything in regards to this component , in regards to the fuel system, the dealer said i would have to pay for test to determine if the pcm would fix the engine ight after i took in for recall.

I was driving about 45mph when the car tried to downshift then upshift and it stalled in the middle of the road. the transmission light came on right as it stalled along with the traction control light. which the traction control light it made me swerve into oncoming traffic almost causing an accident. so i got it to the opposite side of the road and went to put it in park and it lunged forward while crooked at the same time almost hitting a passing car. over a year ago i had called a dealership about the tcm because every great while the car would shudder but nothing severe and was told the 10 yr 150000 mile recal didn't fit my car even though it was still within the 10 yr part but had 180000 on it. i ended up having the car towed to my mechanic since once i restarted it after a half hour wait before it would turn over tellingmy.no key was detected i turned the car around and went about a quarter of a mile down the road and it stalled on me and wouldn't go into park and i rolled down a hill towards kids getting dropped off by the bus after school let out. i ended up being able to turn it without power steering working into an abandoned house driveway. about 100 feet from a kid. ford wants 400 to even diagnose it if i can get it towed there. the car should have been fixed under warranty last year but ford always finds a way out of fixing their vehicles. i have a 2012 ford focus se.

Causing vehicle to shutter or jerk making the driver lose control for a minute or two when driving. happens only, when accelerating at from a stop or turn.

The contact owns a 2012 ford focus. the contact stated the front passenger’s side door latch opened independently while the vehicle was parked in a parking lot. the contact called the local dealer and made them aware of the failure. the vehicle was not diagnosed or repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 20v331000 (latches/locks/linkages); however, the vin was not included. the manufacturer had been informed of the failure. the failure mileage was approximately 115,000.

See incident 11525260 for details, as it describes both incidences where the abs control module failed. i am logging a second complaint so that the second module failure is recorded. short version: the abs control module failed again, leaving me with no brakes. the valve gets stuck open inside the module, making the brake pedal unpredictable and sometimes with no stopping power. ford is unable to fix my car in a timely manner, and is refusing to provide a vehicle to drive until they fix it 2-3 months from now.

[two incidents involving the same abs control module. early january 2023 and late may 2023] abs control module failed while going downhill (valve stuck open). resulted in the brake pedal going to the floor. had to stop by downshifting and the using hand brake. whenever brake pedal is pressed after this, it goes a random distance to the floor with no pressure before applying some brake. ford quoted me a 1 year lead time on replacing the part (and mentioned this is part of a pending recall. this recall will come out after they redesign a new module). they refused my request for a rental/loaner vehicle until it is fixed. i brought it to an independent garage to get the unit replaced. after that, my brake pedal worked as expected for a few months. last week, the pedal went to the floor again. i brought it to a ford dealership, and they confirmed that the new module already experienced the same failure as the original one. it is currently at the dealership, who will not have a part to repair my car again until august. i was refused a loaner vehicle by both the dealership and corporate ford over this pending safety recall, where they are unable to fix my car. i was told by they dealership that they won't stop me from driving my car in the mean time if i feel safe doing so. it is not safe, so i am leaving the car at the dealership. i do not have a date for when a new revision module will be made, along with official recall. ford is refusing to reimburse me for my initial repair until they get around to officially announcing the recall. i also found out from them that they reprogrammed the abs control module back in march 2013 while they reprogrammed a different module (i only new about the tcm reprogram). this means they knew the abs module had issues 10 years ago, a month after i bought the car. they did nothing for 10 years despite the fusions having the exact same issue. this is a blatant disregard for the safety of their customers' safety.

The truck opens by itself while i’m driving.

The contact owns a 2012 ford focus. the contact stated while driving 35 mph and shifting gear, the transmission delayed while shifting to the next gear with the "transmission failure" message displayed. the contact stopped on the side of the road and shut off and restarted the vehicle, and the vehicle started operating normally. the vehicle was taken to the dealer and the contact was informed that the transmission control module (tcm) needed to be replaced. the contact was informed that the vehicle was not included in nhtsa campaign number: 13v523000 (power train). the vehicle was not repaired. the manufacturer was contacted but provided no assistance. the contact was referred to nhtsa hotline. the failure mileage was 77,000.

The component is unknown and below is description. the car is stalling while accelerating and rushing forward when it does accelerate. at stop lights and when the car stops in traffic the vehicle is stalling. when the gas pedal is pushed to accelerate the stalling can cause a vehicle behind me to crash. after stalling, the acceleration causes the car to rush forward and it could cause my vehicle to run into someone in front of me. the vehicle was inspected at a dealership however i strongly believe their recommendations were not correct and that there is an easy fix for the issue above. they also claimed that it had nothing to do with the recall and did not provide information on the assessment about the recall. this particular recall does cause stalling so it is baffling to see that the dealership did not provide a written assessment on the report like they did for the door handles. i paid $150 for an assessment and around $200 for tow to bring the vehicle home after the assessment. the check engine light did come on and i took the vehicle to the dealership due to how unsafe the car was driving. i feared driving the vehicle and had it towed to the dealership for this poor assessment. i have not driven this vehicle in a year due to the unsafe driving conditions. i would like for the recall to be fixed and determine if that is causing the issue or not.

The problem is with the transmission and dual clutch and electrical. my car shakes when still, doesn't want to go when i put on the gas, doesn't want to change gears. the electrical keeps going on and off and the fan goes on and stays on after i shut car off and get out and stays on. i took it to schicker ford on south kingshighway to get programmed and i got my car back it was worse.

The contact owns a 2012 ford focus. the contact stated while stopped at an intersection, a message illuminated to “stop driving immediately” was displayed. the contact stated that the vehicle stalled. the contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the transmission control module had failed and needed to be replaced. the vehicle had been repaired. the contact stated that it was difficult to shift into drive(d) or park(p). additionally, the vehicle was hesitating while shifting into gear. the contact researched online and related the failure to customer satisfaction program: 14m02 transmission control module (power train). the manufacturer had been informed of the failure. the failure mileage was approximately 99,400.

It wont go in reverse and comes out of gear transmission?

Driving down the road and all of a sudden the transmission starts jumping out of gear and back in gear, then light comes on stating transmission is overheating. shut car off to cool transmission and car will not start back, after around an hour car cranks back up, but continues to jumping in and out of gear and light stating transmission is overheating stop for 5 minutes and relays clicking under the hood around the motor/ transmission.

I'm wondering since there are so many complaints, even i am one of then, why isn't anything getting done. i'm paying out of pocket. ford don't want to fix my car, 2012 ford focus sel. it's b.s. it's costing me alot of money. and i don't get reimbursed for nothing. i'm highly mad. i should sue ford company for not doing [xxx]. thanks information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2012 ford focus. the contact stated that she received notification of the nhtsa campaign number: 13v523000 (power train). the vehicle was taken to the dealer for the recall repair. the contact was then informed that the recall was completed and retained the vehicle however, the contact stated that while driving approximately 10 minutes away from the dealer at an undisclosed speed, she heard an abnormal sound while on an incline. the contact then stated that she allowed the vehicle to drift back into the street while shifted into drive(d). the contact stated that she depressed the brake pedal and shifted into reverse(r) and the “pull over - transmission overheated” message was displayed. the vehicle was taken back to the dealer where it was diagnosed that the tcm (transmission control module) failed and needed to be replaced. the vehicle was not repaired. the vehicle was currently at the dealer. the manufacturer was not notified of the failure. the failure mileage was approximately 122,511.

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the transmission downshifted to second gear. additionally, the transmission failed to shift to reverse(r) as needed. the contact removed and replaced the tcm, and the vehicle operated as needed for an hour; however, the failure recurred. the vehicle was taken to the dealer, who informed the contact that the vehicle had a faulty clutch actuator. additionally, the dealer informed the contact that because the codes that illuminated were not the same as those in customer satisfaction program: 14m02 (transmission control module) the vehicle could not be repaired under the warranty. the contact related the failure to the customer satisfaction program. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure was mileage was unknown.

The contact owns a 2012 ford focus. the contact stated that the vehicle overheated while driving approximately 30-35 mph and stalled in the middle of the road. the check engine warning light was illuminated. the contact stated that the vehicle only restarted after cooling down for 15-30 minutes. the contact veered to the side of the road. the contact continued driving; however, the vehicle would not exceed 35 mph. the contact stated that the failure occurred several times, and on some occasions, the vehicle was pushed to the side of the road with the assistance a police officer. the vehicle was taken to the dealer, where it was diagnosed that the dual clutch, slave cylinder, motor mount, purge valve and other unknown parts had failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 140,000.

The contact owns a 2012 ford focus. the contact stated while driving approximately 40 mph, the vehicle stalled. the contact stated after 2 hours, he was able to restart the vehicle and continued driving to his destination. the contact also stated that after refueling the vehicle the vehicle was difficult to start. the contact stated that the vehicle would then jerk intermittently while driving. the vehicle was not diagnosed or repaired. a dealer was not contacted. upon investigation, the contact associated the failure with nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included. the manufacturer was informed of the failure. the failure mileage was approximately 120,000.

The contact owns a 2012 ford focus. the contact stated while her son was driving approximately 40-45 mph, the vehicle shut off. the contact stated that the brakes locked up. the driver was able to coast to the side of the road and apply the parking brake. the vehicle was towed to the local dealer where it was diagnosed and determined that the fuel tank was deformed. the vehicle was not repaired. the manufacturer was contacted, and the contact was informed that the repair was not covered under warranty. the contact stated the failure was related to nhtsa campaign number: 19v515000 (fuel system, gasoline). the failure mileage was approximately 70,000.

My car was hesitant to accelerate when both stopped and while cruising. when stopped, i would release the brake and the car would shudder and not accelerate. it would sit for a few seconds before going forward. when stopped on a hill, my car would roll backwards when i would release from the brake. when accelerating up a hill, my car would shudder and stop accelerating for a few seconds. once, while on the highway, i went to pass a car, getting into the left lane and pressing on the gas. the car did not go any faster but my rpm went all the way up. it was such a danger to drive. the service engine light would go on and off, but never be consistently on. when it turned on, it only stayed on for a day and then went back off. it almost caused a few accidents. when i took it to my local ford dealership thinking it was the tcm, they told me the car needed a new clutch, levers, and slave cylinder.

Power steering went out after a repair to the transmission control module.

Hello, this is what happened to my 2012 ford focus se. first i noticed that after putting gas the car doesn't start i have to try it 1 or 2 times more. second when the vehicle stops on the traffic light sometimes it gets difficult to get out because is not taking the change correctly, so i have to press the clutch so hard. because of the car doesn't show up any lights or signal that told me that the car is having a problem i took it to the dealership, and they did diagnostic, and the issues are confirmed.

The contact owns a 2012 ford focus. the contact stated while driving approximately 35 mph, the vehicle seemed to shift into neutral and failed to respond. the check engine warning light was illuminated, and the service engine message was displayed. the contact pulled over to allow the engine to cool down. the vehicle was restarted and taken to the local dealer to be diagnosed. the contact was informed that the transmission control module needed to be replaced. the dealer informed the contact that the transmission failure caused the clutch to fail. the vehicle was repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 80,000.

Sudden loss of power. would not stay in gear. took it to the ford dealer and they had to replace the tcm.

The contact owns a 2012 ford focus. the contact stated while driving at an undisclosed speed, the vehicle hesitated. the check engine warning light illuminated. the vehicle was taken to advance auto to be diagnosed and the mechanic retrieved unknown codes. the dealer was notified of the failure and an appointment was scheduled. the vehicle was not repaired. additionally, the contact stated that the vehicle was taken to the dealer for an unknown transmission recall repair. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was unavailable.

My car is often displaying a pending p1450 (unable to bleed up fuel tank vacuum) check engine light code. whenever, i fill my car with gas, it take a few tries to get the car to start. my car has also lost power several times while driving without warning - and took a while to re-start. i had to have my fuel tank replaced as it deformed and leaked gas to the point where it was un-fixable. car symptoms of not starting after being filled with gas and losing power at random times while in operation have not been solved with the replacement of a brand new fuel tank. the p1450 error code still continues to come up suggesting a purge valve problem that will be expensive to fix, in addition to the fuel tank that has already needed to be replaced.

The contact owns a 2012 ford focus. the contact stated that after starting the vehicle with the vehicle idling, the “transmission overheated – pull over” message was displayed. the vehicle was taken to the dealer where it was diagnosed and determined that the clutch actuator inside the tcm had failed and needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was taken back to the dealer where the vehicle remained. the contact was then informed that the vehicle failed to start, and the battery was replaced. the vehicle remained at the dealer unrepaired. the manufacturer was notified of the failure and the contact was advised to call the nhtsa hotline for assistance. the failure mileage was approximately 169,654.

The contact owns a 2012 ford focus. the contact stated while driving approximately 65 mph, the vehicle downshifted abruptly and decelerated to 25 mph. the contact stated that the vehicle failed to respond while depressing the accelerator pedal. the messages "pull over" and "transmission hot" were displayed. the contact stated that he was able to veer to the side of the road; however, the vehicle failed to shift into park (p). the contact turned the vehicle off and waited 30 minutes. the contact stated that he was able to restart the vehicle after several attempts. the contact drove the vehicle to the dealer, who diagnosed that the clutch needed to be replaced. the vehicle was repaired, however, the failure persisted. the dealer diagnosed that the transmission had seized between park (p) and reverse (r). the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 112,000.

Manufacturer installed radio first just started cutting out with a loud pop that would scare the driver. now the radio does not work. only static and popping at top volume the entire time you're driving. even does it with the car turned off and key out of ignition. i barely avoided an accident during one of these incidents. my car is one of thousands with the same complaint. dealer does not know how to fix the problem.

Tcm and clutch system. i originally purchased this vehicle in 2014, and from the moment i purchased this vehicle until now, i have taken this vehicle to ford dealership numerous times for the same two reasons, the tcm and clutch system. the vehicle is currently at 79k miles. when at a complete stop and i go to accelerate the whole system shutters and vibrates violently and now the most recent, the transmission stays stuck on 2nd gear and when trying to shift the next gear, it shifts violently hard to 3rd gear or just skips 3rd gear altogether, and there's moments where it just won't go past 2nd gear. i accelerate slowly and all of a sudden the car will just take off on me. i had a new clutch system installed in february of 2022 and i already need a new clutch system in august of 2023. in this time frame i have only put in 6,000 miles. the repairs in february of 2022 were not covered under warranty and so this work cost me $3,000. here i am 1 year and 5 months later and i'm being told i need this whole new system again and it will be a $4,000 job with ford dealership. how does ford even allow this to happen? we have another vehicle in the household that is a 2007 toyota corolla with 140,000 mi and runs brand new. the work with my ford focus is never ending! i also think it is unfair knowing that people still own these vehicles and they know these issues and how dangerous they are and they are doing nothing to help the consumer. the fact that i would have to dish out another $4,000 to keep this car for a repair i just did 1 year and 5 months ago is selfish and insane! i don't know who else to reach out to about this as i have already reached out to ford and nothing can be done.

August 3, 2023, vehicle bucking from 1rpm to 2 rpm. no engine lights came on. at every stop and go vehicle hesitated. i was driving a relative to a post operation doctor visit. went to dealer following day. they could not inspect the car. gave appointment for 5 days later. recall letter i received is for the tcm/pcm-transmission/power control module. dealer says they have vehicles waiting 2 and 3 years for this part. if this is my issue they cannot provide me with a time frame for getting the issue corrected. when i drove to the dealer the engine light did come on and it continues to be on. car can leave me stranded or vehicle may jerk forward even with the brake applied are some of the different issues that can happen.

The contact owns a 2012 ford focus. the contact stated that while driving at various speeds, the vehicle hesitated and stalled while depressing the accelerator pedal, with the service transmission and check engine warning lights illuminated. the local dealer was contacted and made aware of the failure and the contact was informed that the failure was most likely related to the transmission. the contact later received a customer satisfaction letter related to the transmission control module (tcm). the vehicle was taken to the dealer and remained in the dealer possession for a week. the contact was informed that the transmission might need to be replaced. the vehicle was not yet repaired. the failure mileage was approximately 150,000.

The contact owns a 2012 ford focus. the contact stated while driving approximately 5 mph, the vehicle started shaking, and the gear shifter failed to shift into reverse(r). the service engine light was illuminated. the vehicle was taken to the dealer where it was diagnosed that the tcm needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was approximately 63,000.

The contact owns a 2012 ford focus. the contact stated while driving 20 mph, the vehicle failed to properly shift gear with the transmission warning light illuminated. the vehicle was taken to the dealer and the contact was informed that the clutch assembly and transmission needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and stated that the warranty on the vehicle had expired. the failure mileage was 160,000.

The contact owns a 2012 ford focus. the contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. the check engine warning light illuminated, and the contact pulled over to the shoulder of the roadway. the vehicle was towed to the dealer to be diagnosed. the contact was informed that the clutch and transmission needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and offered an extended warranty on the tcm but offered no assistance with repairing the transmission. the failure mileage was approximately 149,000.

The transmission shakes and shutters went to dealer and asked about the issue and they stated it was known issue and i should just accelerate very quickly which would clean the clutches. it did work temporarily. in august 2023 while driving the car it refused to down shift while climbing a hill. after stopping by the side of the road, the car would not start on the first try. after trying again car did start however it would not go into reverse. it would move forward however driving in heavy traffic the car would not shift out of second causing very high rpms. limped it into the dealership where they stated it was the clutch and shifting forks. one month later i got the car back and on the way home it once again would not shift while climbing a hill and the check engine light came on. the next morning when i went out to start it once again it would not start. once it did i could not shift it into revers and once again only second gear was available.

The contact owns a 2012 ford focus. the contact stated that when her grandparent started the vehicle and attempted to shift into reverse, the gear shifter was inoperable. the vehicle was towed to the dealer, where it was diagnosed with failure of the clutch and transmission. the contact was informed that the clutch and transmission needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the manufacturer referred the contact to the nhtsa hotline to file a complaint. the failure mileage was approximately 75,000.

It was a fateful day on june 16th, 2020 when our lives took an unexpected turn. engaged in a peaceful drive, cruising at a steady 60mph with the assistance of the trusty cruise control, we were abruptly jolted towards the left, instantly relinquishing any grasp of control we had over our vehicle causing us to loose control and wreck our car in a corn field. reason for mechanical failure unknown

My check engine light went on and off for a while, and every time i filled up with gas my car would not start. i would have to turn it off and then on again in order to get it to run. i have attached details of the repair, which were a specific 2012 ford focus recall that my car had not been included in. since this repair, my car’s fuel tank still does not function properly. my fuel gauge is faulty, which is dangerous because i could run out of gas at any moment even if it appears to be half full. my fuel tank is not pressurized enough to push enough gas into the tank to run as it should (i may have worded that wrong, but i am repeating what [xxx] has told me). this car should have been on the fuel pump recall list. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2012 ford focus. the contact stated that while at a stop light, the accelerator pedal was depressed, but the vehicle failed to respond. the message that the transmission had overheated was displayed. the contact was able to push the vehicle off the roadway. the vehicle was towed to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. the dealer informed the contact that the part was on backorder. the parts arrived and the transmission control module was replaced, but the failure recurred. the dealer informed the contact that the clutch needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and informed the contact about an extended warranty coverage. the failure mileage was approximately 146,000.

Not even a month ago my car started jerking when taking off like hard enough to practically put you through the windshield. it almost stalled on me at a stop sign. i have the customer satisfaction program 14mo2 letter from ford about my tcm replacement. but i believe it is the power shift dual clutch in transmission that’s having the issue.. i called ford today because the dealership i want to take my car to wants to charge me $4000 if it’s not the tcm. apparently there have been issues with the powershift clutch transmission and that the coverage that they had to fix that issue has expired years ago. i cannot drive it out of my small town for fear of it breaking down on me. i found out the tcm had been replaced in 2016 and i’ve only had this car six months to seven months tops and it only has 75,000 miles on it. it revs up real high and does not shift gears properly. i am afraid to take it out on a highway or anything afraid it might cause an accident and ford told me they will not fix it unless i pay for it if it’s the powershift dual clutch. i thought ford was supposed to fix any transmission issues whether under warranty or not. these safety issues could get someone killed!

Transmition control module on my 2012 ford focus sel broke on a road trip leaving me with 1,3,5 gear only , and online it says this is a common issue considering you need a transmission to drive i feel this should be something that gets a recall

The contact owns a 2012 ford focus. the contact stated that on two separate occasions, the power steering assist failed with the "service power steering now" message displayed. the contact's husband used excessive force to drive the vehicle to a dealer where he was informed that the steering rack needed to be replaced. the manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. the contact was referred to the nhtsa hotline for assistance. the vehicle was not repaired. the failure mileage was approximately 52,000.

The contact owns a 2012 ford focus. the contact stated while driving at various speed, the engine revved up; however, the vehicle failed to respond upon depressing the accelerator pedal and the vehicle shuddered. additionally, the transmission failed to shift into the intended gear. the contact was able to veer to the side of the road. the contact stated that she continued driving; however, the failure recurred while driving. the vehicle was taken to the dealer, where the transmission control module (tcm) was replaced; however, the failure persisted. the vehicle was taken back to the dealer, where it was diagnosed and determined that the transmission clutch needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline for assistance. the failure mileage was unknown.

The contact owns a 2012 ford focus. the contact stated while driving 40 mph, the vehicle failed to shift gear as designed. the transmission warning light was illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the transmission control module (tcm), resulting in damage to the transmission. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 119,000.

I went to ramsey ford dealer in rising sun, maryland for tire rotation on 7/22/21 with 125,803 mileage. they told me that i needed new lug nuts because the old lug nuts were swollen. i bought 20 lug nuts @ $6.38 each totalling $127.60. i am going for 4 new tires to walmart auto tomorrow 9/19/23 and the mileage is 143,619 and i told them that all my lug nuts were swollen because i rotated the tires myself last year and i had to hammer a 19mm socket on each lug nut to remove them. walmart told me that the lug nuts were going to cost over $5.50 each. the 20 lug nuts are going to cost me over $110. that's if the mechanic does not charge more for hammering them or drilling them off. it is what it is! i figured i would reporr it. i do have a hammer and sockets in my trunck if i get a flat tire. but i have seen on tge internet hundreds of people getting stranded on the highway.

The contact's mother-in-law owns a 2012 ford focus. the contact stated that the vehicle failed to respond when shifting into reverse (r) and would shudder when depressing the accelerator pedal. the engine revved to 5,000 rpms, and the check engine warning light was illuminated. the vehicle was taken to the dealer, where the transmission clutch actuator was replaced. additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. the contact stated while driving approximately 45 mph, the vehicle lunged forward, lost motive power and stalled. several unknown warning lights were illuminated. the contact was able to pull to the side of the road. the vehicle was taken to the dealer, where the pcm was reprogrammed; however, the failure recurred. the contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. the contact stated that he noticed fuel leaking onto the ground. the vehicle was taken to the local pep boys, where it was diagnosed that the fuel tank was deformed and overfilled. the contact stated that nhtsa campaign number: 18v735000 (fuel system, gasoline) had previously been completed on the vehicle; however, the vehicle was not experiencing the failure at the time. the vehicle was not repaired. the manufacturer was notified of the failure, and a case was opened. the failure mileage was approximately 56,000.

The contact owns a 2012 ford focus. the contact stated while driving 30 mph, the transmission shifted erratically. the contact stated that the transmission was shifting rough between gears. the transmission warning light was illuminated. the vehicle was taken to the dealer and diagnosed with pcm and tcm failures. the vehicle was repaired, but the failure reoccurred four additional times. the vehicle was taken back to the dealer but was not yet diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure and a case was filed; however, no assistance was provided. the failure mileage was 38,600.

The contact owns a 2012 ford focus. the contact stated while driving approximately 50 mph, the transmission was slipping, and the vehicle was shaking abnormally. the contact depressed the horn however, the horn was inoperable. the check engine warning light was illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 123,000.

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the transmission was shifting erratically. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the transmission clutch and shift motor had failed. additionally, the clutch fork was stuck. the contact was informed that the transmission clutch, shift motor, and clutch fork needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 109,301.

I received a recall dated june 2023 about my transmission. it is the first one i have ever received. i had it towed to stanley ford mcgregor and service said that there wasn't anything wrong. i was told i need to pay them $165 for a recall review???? i don't feel safe driving it as it slips, bucks, jerks, shudders, delay when shifting as well as having difficulty in changing gears causing many "almost accidents." i just found out ford settled on 2020 judgement and a 2022 judgement. i had no idea. it is plagued with numerous problems and safety concerns. i have written a letter to the general manager, mike f at stanley ford mcgregor as well as sent copies to jim farley, ceo of ford and fmc customer relationship center. i asked them to get back with me as i will not pay that $165 and drive an unsafe car that i don't want to put my 1 yr old grandson at risk as well.

My vehicle is under a cyber attack! i went to ford dealership to have my horn fixed and explained the same thing i am about to tell you. they check and stated that there were some issue with the sync system but all is well. if i further issues to see them again. well, i have the same issues. my horn is not working when i know i just had it fixed! i was driving when suddenly my vehicle engine felt as though it was going to be disabled. the check tire pressure comes on and i have fairly new tires on my vehicle not to mention i had them checked prior the circuit board tells me. folks know about the lighting of the vehicle that transmit looking for a signal when you open the trunk or open the doors. there was nothing wrong with this care when purchased used. i also believe due to the bluetooth signal, folks can hear my conversation and i don't have a phone operating with the vehicle. when using phones in the car though, it automatically somehow enable the bluetooth on when i have it set to off. another vehicle can ride behind me with his lights blurred onto my vehicle and go to the app of his phone and disable something in my car. once my radio was changed and i did nothing to it. sometimes it is set to a different radio genre station that i don't listen to. a truck road behind me and literally cut my radio on and could not turn it off until i pulled over and shut the car off! i have reported this to the police but folks think i am out of my mind. my life has been a living hell because i work for the state and folks there are doing the same thing to my car as a stranger would do when driving behind me. also the car can pick up bank information if you are using the drive thru. they can track your account. i believe folks at work and neighbors of mind are using an app to do so. because the car can connect to a garage , it can pick up a signal that can transfer to another vehicle if they have their car on. again, the lights are the signal transmitter picking up information

Took vehicle to ford dealership after being seen at transmission shop. previous transmission shop said tcm was bad as well as clutch. took car to ford for tcm recall, they said it wasn't broken and refused to replace it. the did say clutch is broken and needs replacement which ford is not willing to help with on cost.

Was told my lug nuts are swollen and need to be replaced.

The contact owns a 2012 ford focus. the contact stated that there was fuel leaking underneath the vehicle with a fuel odor inside the cabin of the vehicle. the contact stated that the vehicle was repaired in 2021 under nhtsa campaign number: 18v735000 (fuel system, gasoline). the vehicle was taken back to the dealer and the contact was informed there would be a fee to diagnose the vehicle. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 179,000.

The contact's son owns a 2012 ford focus. the contact stated that while driving at approximately 35 mph, the transmission started slipping. the vehicle was not shifting into the intended gear as designed. the transmission warning light was illuminated. the engine overheated and pull over safely messages were displayed. the vehicle was towed to the local dealer, where it was diagnosed that a radiator flush, spark plug replacement, tune up, and a transmission flush needed to be performed. the vehicle was repaired, but the failure recurred. the vehicle was taken back to the local dealer, where it was diagnosed that the clutch and transmission needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and informed the contact about a buyback and then referred her to the nhtsa hotline for assistance. the failure mileage was approximately 110,000.

The contact's wife owns a 2012 ford focus. the contact stated that on several occasions while driving at various speeds, the transmission unintendedly shifted gear. the vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. the vehicle was repaired approximately 15 times, but the failure persisted. the manufacturer was notified of the failure. the failure mileage was 12,000.

The contact owns a 2012 ford focus. the contact stated following repair work on the transmission, the contact was advised by the dealer to pick up the vehicle. the dealer informed the contact that the vehicle was not test driven because of extreme rust to the sub frame, and that the vehicle was unsafe to drive. the contact determined that the cost of replacing the sub frame would exceed the value of the vehicle. the vehicle was not repaired. the contact researched online and related the failure to several reported instances of severe corrosion for several years, makes, and models of the vehicle. the manufacturer had been informed of the failure. the failure mileage was approximately 123,000.

The contact owns a 2012 ford focus. the contact stated while driving 60 mph, the vehicle stalled without warning. the contact used excessive force to steer the vehicle off to the shoulder of the highway. the vehicle failed to restart after several attempts. due to the failure, the vehicle was towed to the residence. upon investigation, the contact discovered nhtsa campaign number: 18v735000 (fuel system, gasoline) which she linked to the failure. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was approximately 140,000.

Sometimes when i start the car it shifts into next gear slowly. it may begin with a vibrating or jerky motion.

The contact owns a 2012 ford focus. the contact stated while driving 45 mph, the vehicle stalled inadvertently. the check engine warning light was illuminated. the contact veered to the side of the road, turned off, and restarted the vehicle and was able to continue driving. the contact stated that the failure reoccurred while driving. the vehicle was taken to an independent mechanic, where it was diagnosed that the emission evap canister control purge valve and fuel tank needed to be replaced. the vehicle was taken to the dealer for the recall repair. the dealer informed the contact that no repairs were needed upon inspection. the contact stated that the vehicle stalled abruptly while driving, almost causing other vehicles to crash into the vehicle. the vehicle was towed to a second independent mechanic, where it was diagnosed that the fuel tank had failed. the vehicle was towed to the dealer, who informed the contact that the failure occurred due to the lack of fuel in the fuel tank. additionally, the contact stated that the vehicle had failed to shift into gears as intended and would shut off while driving. the contact also stated that the vehicle accelerated independently while driving, almost causing her to strike pedestrians. the vehicle was taken to the dealer, where the dealer diagnosed that the fuel tank needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

We had a recall and ford motor frauded us three times. we brought our car in for ford focus transmission module in 2021 to get it fixed wihtin greico ford the ten year and they made us pay 176 to hold the part put us off for two years telling us no part on back order and then they called us said they had it and gave it away in a day as we were five hours away after making us wait two years and taking money from us they refuse to give us back our money and then we took to anohter ford dealer sarasota ford and they frauded us and just reset the old defective part and now they saying sorry to late now i demand something done we shjpuld have it markled as not fixed the recall it is outstanding they lied and we never got it fixed and they l;ying saying it was fixed and they just reset the old defective part they frauded us

14-dec-2023, brought my car into the tire repair store to have flat fixed. was told the 5 lug nuts would have to be replaced because the original ones were corroded due to their design. this cost me $51.00 on this trip. 20-aug-2020, brought my car into the ford dealership to have tires rotated. was tolld 12 lug nuts would have be replace becaue the original ones were corroded due to their design. it cost me $82.08 on that trip. these lug nuts can break because of corrision, causing a serious accident.

I had just came home after driving on the interstate to and from a family event. i wasn’t home but approximately 15 minutes and got an emergency call about a death in my immediate family. i started my car and the steering wheel wouldn’t move! it still didn’t move if you put it in gear! it was totally disabled and i was thankful that this didn’t happen while driving. especially on the interstate. i had several children with me on that trip, whom along with myself, could have been severely injured or killed! i later found out that ford recalled the 2012 ford fusion, but not the 2012 ford focus for the exact same steering loss issue. this should be against the law and ford needs to be held accountable for this issue for the ford focus as well!

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle stalled. no warning light was illuminated. the contact pulled over to the side of the road. the contact added fuel to the vehicle and was able to restart the vehicle. the vehicle was taken to an independent mechanic, who diagnosed that the fuel tank had collapsed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. the contact related the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included in the recall. the failure mileage was approximately 196,000.

Jerking on first and second gear shutterings

I was driving my car and received a "stop safely now" message. it was brought to the dealer and the 12v battery was replaced and the condition stopped. one week later, however, it happened again. i was in the middle of an intersection after taking off from a stop light and the "stop safely now" message appeared and the car would no longer work. dealer indicates it is an issue with the transmission control module- which is under a recall for some other 2012-2014 ford focus electric cars... mine does not appear to be included in that recall, but it is exhibiting symptoms exactly like the open recall. very hazardous situation as the vehicle loses all power- first time was on an interstate highway and the second was in the middle of the intersection.

The contact owns a 2012 ford focus. the contact stated that once the fuel level was less than a quarter tank full, the vehicle would begin to hesitate upon the depression of the accelerator pedal. there was no warning light illuminated. upon investigation, the contact discovered and linked the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline). the dealer was notified of the failure and the contact was informed that the vehicle was not included in the recall. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was approximately 49,000.

The transmission module, and transmission. while on freeway with my family car shut off while driving. yes , yes , no there were no warning signs until after the jerking and shaking started after 39 days then the engine light came on. after that a that the sign said transmission over heating pull over and let car cool down. what was most scary is that it shut off while driving.

While driving vehicle power steering went completely out and warning message displayed. control of car was difficult due to know power steering. no prior problems with steering before. have not had problem diagnosed as mechanics are all booked weeks out.

My power steering went out so my rack and pinion needed replaced and my car is only at 85,000 miles. this is a manufacturer error on ford's part and would like it to be looked into.

The contact owns a 2012 ford focus. the contact stated that while driving at various speeds, the transmission experienced a loss of motive power, causing the vehicle to decelerate and the vehicle failed to properly accelerate. during the failure the message "transmission malfunction, service now" was displayed. the cause of the failure was not yet determined, and the vehicle was not repaired. the manufacturer and local dealer were notified of the failure, but no assistance was provided. the failure mileage was approximately 70,000.

Shuttering, shift slipping, wont move

The transmission is experiencing intermitnet slipping and hesitation. when attempting to take off at a stop light on an inclined road the car rolled backwards before transmission engaged & i was able to proceed. no warning lights or messages are present.

I have reported before my vehicle is and has been cyber attacked. this time around my horn has been disable. they turn on the radio, they turn on the light lights of the vehicle, they turn on the radio, they turn on the ac/heat control. if i take it in again, they are going to tell me nothing is wrong. this is very dangerous for me as a driver. i cannot drive a vehicle without a horn. i never heard from you guys on the last report i made. not sure how this one is going to help. this ford vehicle is dangerous! if you can please assist, i would appreciate it. thank you!

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle started to shudder, prompting the contact to pull to the shoulder of the roadway. no warning lights were illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the clutch, requiring a replacement clutch. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 89,000.

While driving on interstate ,my car suddenly started hesitating and failed to pick up speed. the engine light came on. i pulled over, but did not turn car off fearing it would not restart, to look at owners manual. the problem continued as i drove home. i have driven it once for a short distance since and there was no change. this could cause an accident since it happened unexpectedly while driving at high speed. brake light fault warning light is illuminated although light appears to be working. this could cause rear end collision if not operating. luggage compartment opens while driving which causes visibility issue and chance of items stored there to blow out and cause accident. i can not tell if this issue is included in recall addressing locks and latches. driver side window no longer operates, preventing escape if needed

The door ajar light illuminates on the dash even though the door is shut, the door ajar shows it is the driver side back door. with that warning i'm unable to lock the doors while inside the vehicle and the doors do not lock when putting the vehicle in drive from park or unlock when putting the vehicle in park from drive. i'm also unable to use the door handle lock and unlock sensor on the outside of the driver door.

The contact owns a 2012 ford focus. the contact stated that upon the start of the vehicle, the "engine malfunction, service now" message was displayed on the instrument panel. in addition, the "parking aide malfunction service required" message was displayed on the instrument panel when the vehicle was shifted into reverse(r). the vehicle also stalled upon the depression of the accelerator pedal after coming to a complete stop with the check engine warning light flashing on the instrument panel. the contact took the vehicle to an independent mechanic and replaced the battery, starter, and spark plugs; however, the failure persisted. the vehicle was taken back to the independent mechanic and the contact was informed that the transmission control module (tcm) was defective. the manufacturer was notified of the failure and transferred the contact to the nhtsa hotline. the vehicle was not repaired. the failure mileage was approximately 100,000.

Intermittent loss of brake pressure. abs would activate and leave the brake pedal feeling soft and having low brake pressure. this problem would randomly fix itself and then randomly happen again while braking normally or after the abs would engage. sometime the problem would last for weeks until suddenly the brake pedal would be firm and have strong brake pressure.

My son was driving vehicle to work when the power steering assist failure light came on and the steering became difficult. he was in traffic and this could have very easily caused and accident as the car is now very hard to steer. have not had it looked at yet because from what i have seen the cost to repair is well over $2000 and i don't have that kind of money laying around.

Se acelera y desacelera repentinamente quiero acelerar para llegar a la mismas velocidad del trafico y no lo hace y eso hase que ponga en peligro la vidad mia y de mi familia por que otro carro puede chocarme. cuando sucedio eso se activo el check, lo apago por completo y los parabrisas se activan repentinamente , todo esto es muy raro y no es bueno para mi

While driving car trying to stall in middle of traffic.

The contact's daughter owns a 2012 ford fusion. the contact stated that while driving at high rates of speed, the "pull over transmission clutch hot" message was displayed on the instrument panel. the vehicle was taken to a dealer where the vehicle was diagnosed with a defective transmission and the contact was given an estimate for the repair. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for further assistance. the vehicle was not repaired. the failure mileage was unknown.

Focus, which was purchased in california in 2017, clutch has gone which caused to stall and jerk in traffic, now has to be replaced at my expense! $4300. this was a massive hazard and defect!

The contact owns a 2012 ford focus. the contact stated while driving at an undisclosed speed, the vehicle stalled and ran out of fuel on several occasions. the check engine warning light was illuminated. the vehicle was taken to the local mechanic who performed a diagnostic test and informed the contact to return the vehicle to the dealer to be repaired under nhtsa campaign number: 18v735000 (fuel system, gasoline). the contact took the vehicle to the dealer and was informed that the purge valve and fuel pump needed to be replaced. the vehicle was not repaired due to the cost. the manufacturer was notified of the failure. the failure mileage was approximately 169,000.

The contact owns a 2012 ford focus. the contact stated while driving from a complete stop, the vehicle shuddered and hesitated to respond upon depressing the accelerator pedal. there was no warning light illuminated. the contact stated that the failure had been recurring while driving. the vehicle was taken to the dealer, where it was diagnosed that the transmission clutch was slipping. the dealer determined that the clutch and the levers needed to be replaced, as per ford tsb number: 16-0109. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 47,000.

My 2012 ford se stalls out between first, second and third gear whenever i am accelerating to 40mph. the transmission error continues to pop up after driving for a long period of time. whenever driving 50 mph to 70 mph as soon as i release the gas pedal, the car goes into neutral stall out & whenever i press down on the gas pedal nothing happens and i have to pull over & turn the car off and turn it back on to reset the transmission computer. if i don’t do that and i press the gas pedal again, the car would jerk and i have to pull over immediately and the car off. i cannot press full on the gas pedal because the car would not accelerate at full speed. whenever i put gas in the car, it won’t start right away. it would jerk and choke just to start up. it takes me a couple attempts to start the car after putting gas in order for it to start and go. whenever i’m finished driving and turn the car off, it makes it clicking noise in the engine area for about 2 to 5 minutes and it won’t stop and it only happens when you open the front doors or when the car is completely turned the car off. whenever i put a full tank of gas or a half tank , the car would not dry properly install out on the highway or street i can’t drive at normal speed because i don’t know when the car is gonna stall out before it hits 1,2 or 3rd gear, which makes it very dangerous to drive on the highway.

The contact owns a 2012 ford focus. the contact stated while driving approximately 35 mph, the vehicle was unable to properly shift gear. additionally, the transmission began to lose motive power. the message that the transmission was overheating was displayed. the vehicle was able to restart after 30 minutes. the vehicle was taken to a dealer where it was diagnosed as a failure with the transmission control module and needed to be replaced. the vehicle was repaired but the dealer stated that the shift module also needed to be replaced. the manufacturer was notified of the failure and a case was opened. the failure mileage was 112,000.

The trunk lid is rusting/deteriorating along the rim that meets the back bumper. i just dropped it off my red ford focus to scott's auto fixit in webster, ny for repair. i couldn't afford the new truck lid that the dealership service department offered at the ford dealership in webster. the trunk lid was inspected by my auto insurance representative in 2019 (i have photos from 2019 and today {2024}). the lid is deteriorating with pieces of the lid falling into the trunk. i'm concerned of the possible risk of the trunk deteriorating to the point that other safety components would be affected - light, latch, lock (security). i've also notice that several ford focus automobiles are experiencing the same issue; the trunk lids are visibly rusting/deteriorating. the rust has discolored the paint on the rear bumper; that also needs to be addressed. frustrated!

The contact owns a 2012 ford focus. the contact stated that while attempting to start the vehicle, the vehicle failed to start. the contact stated that when the vehicle was started and the gear shifter was in reverse, the vehicle would not reverse(r). in addition, the check engine warning light had been illuminated before and remained illuminated after the transmission replacement in june 2023. the contact stated that the transmission had been replaced by the previous owner also. the vehicle was towed to the dealer where it was diagnosed with a failed transmission clutch and actuator and the transmission clutch and actuator needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure, but no assistance was provided. the failure mileage was approximately 200,000.

For almost 5 years everytime i fill my gas tank the fumes leak from my car. about 2 days ago the tank started leaking gas from a huge crack in the tank. i told the ford service center about this issue and they said that my individual car wasn't under the recall (for this exact issue) so they can only look at it and see what they can do. i know of a few other focus models (a little newer than my 2012) who have also experienced this issue as well whose cars was not under the recall. just in the 10 minute and less than 15 mile drive from my house to the service center i saw my fuel gauge go from 275 miles to 223, not to mention about 4 days ago i went to fuel up and when i got home my tank was at 330 miles and i haven't left my house since i fueled up (except going to the service center). i called the ford customer center and ws told to fill out this form and to see about a recall approval for my car for this issue.

I was traveling on a highway on my way home and as i was turning in a curve at around 40 mph all of a sudden a message came up on my dash that steering assist fault which i didn’t know at the time i was to busy trying not to wreck my steering wheel locked in place coming out of the curve which put me in to the other lane of travel and eventually into a ditch and and thank god not into another vehicle, if there is not some kind of safety recall or major issue that should be a recall the governor or someone should address this immediately i was lucky i did not die. 1. so the system that failed is steering assist fault & yes it is available for inspection. 2 my safety and anyone else that was traveling in oncoming lanes life was in serious risk. 3 the problem is still there can’t get the steering to move to take it anywhere safely. 4 no it has not been inspected by anyone other than my brother to tow it home for me. 5 there was no warning lamps or malfunctions or symptoms at all until the incident happened the steering locked up i heard a tone and when i finally came to a stop these words where on the center dash display. steering assist fault service required.

The contact owns a 2012 ford focus. the contact stated while driving at an undisclosed speed and attempting to accelerate, the "transmission overheating," message was displayed, after which the vehicle inadvertently lost motive. the contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. the check engine warning light was illuminated. the vehicle was towed to the dealer, who diagnosed a failure with the clutch packs. the vehicle was not repaired. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 165,000.

Vehicle won’t start on multiple occasions. vehicle struggles to turn on and lag to turn off. vehicle struggles to change gears to speed up

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. the contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted but the vehicle was unable to be shifted into gear. no warning lights were illuminated. the vehicle was towed to the dealer, who diagnosed a failure with the clutch. the vehicle was repaired. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline to report the failure. the failure mileage was 124,000. the vin was not available.

The contact owns a 2012 ford focus. the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the contact stated that the transmission hesitated and then jerked into the intended gear. in addition, the check engine warning light was illuminated. the vehicle was taken to the dealer where it was diagnosed clutch failure. the contact was informed that the clutch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was 70,000.

The contact owns a 2012 ford focus. the contact stated the while driving at various speeds, the vehicle lost motive power and stalled. additionally, while attempting to drive uphill, the vehicle rolled backwards. during the failure, the message "transmission overheated" was displayed. the vehicle was taken to the local mechanic who diagnosed that the clutch was faulty. the vehicle was not repaired. the manufacturer and local dealer were notified of the failure, but no assistance was offered. the failure mileage was 199,152.

Car will stall and then completely shut down. and takes awhile to restart. this last time i was on the highway and cars were going so fast. almost had a panic attack!!

1) each and every time i pop it fuel into my car, even if i'm just topping it off, when i start it it like starts to bog down like it's clogged or something, then just like that clears up. 2) while car is off, and no keys in ignition at all, my cars dashboard makes this almost clicking sound and i notice the fuel tank and gauge both shot b up to the top then drop back downs, it's strange, 3) sometimes when accelerating from hear the car almost stalks... that's v the only way i'd be by able to describe it

Driver seatbelt is stuck and doesn't budge. i think i saw an old recall regarding this possibly... since i've owned the car it hasn't came u jammed not at all a single time.not even moved an inch. i sprayed wd-40 down to it and nothing...

There’s a recall for my transmission but my clutch which is also the cause of my transmission failing and overheating and also stopping in its own in the middle of traffic is a major safety issue that ford says they don’t have a program for and stated that they can’t fix my transmission due to in the recall it doesn’t mention clutch being repaired. i have the paperwork stating that i need my transmission rebuilt but ford couldn’t do it due to the clutch not being in the recall but of course i was out of $200 just to get a diagnosis and risk the chance of driving to the ford company and back home to get my car diagnosed which my car stopped on me once going to the ford dealership and had to pull to the side due to transmission overheating safety popping up on my dash and saying wait 5 minutes. today 7/12/24 after picking my car up from ford i had to manually reset my transmission in order to drive back home which is what i’ve been previously doing every since having this problem my car dash alerted me that my transmission was overheating within driving it for only 2 minutes and just automatically shut down on me in the middle of the intersection. there’s no way for me to put my hazard lights on due to car shutting i had to hurry up and jump out of my car to direct traffic to go around me. had to wait at least 10 minutes then reset my transmission and tried driving back home but again my car shut off without warning me this time. i feel like ford isn’t any help when it comes to an issue like this cause this really is a safety issue what if the car behind he wasn’t paying any attention and crashed my rear end even though they’ll be at fault. what if this situation would’ve happened on the highway when traffic is really busy going 70 miles per hour? this is something that needs to be added in the ford recall program as well with the transmission. now i’m stuck w/out a car with no job due to not having a reliable person to take me to and from work while my car won’t run

The contact owns a 2012 ford focus. the contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle failed to immediately start. after restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline). the vin was included, but the vehicle had already been repaired. the failure mileage was 81,000.

The vehicle shudders jerks and feels like it shifts hard i’ve been doing my research i just bought a car with a defective transmission year 2012-2018 i would like it repaired it’s not fair that i’ve spent all my money on this car and it’s a lemon by ford

The contact owns a 2012 ford focus. the contact stated that the vehicle was serviced under the nhtsa campaign number: 18v735000 (fuel system, gasoline), and after picking up the vehicle, the vehicle shifted into park and inadvertently stalled, almost causing a rear-end collision. the contact also stated that the navigation system and the lights were not working as needed. the vehicle was taken back to the local dealer, where it was diagnosed that the transmission needed to be replaced. the vehicle was repaired; however, the failure persisted. the manufacturer was made aware of the failure; however, no assistance was provided. the failure mileage was approximately 15,000.

Bcm failure due to corrosion. windscreen wash pump faulty. fluid leaks into electrical components, travels through wiring, and into the bcm (body control module)

The contact owns a 2012 ford focus. the contact stated while driving at an undisclosed speed, the vehicle shuddered and stalled. the check engine warning light was illuminated. the vehicle was towed to a dealer where it was diagnosed and determined that the transmission clutch bearing needed to be replaced. the vehicle was not repaired. the contact related the failure to an unknown class action lawsuit. the manufacturer was made aware of the failure and advised the contact to call the nhtsa hotline. the failure mileage was approximately 55,000.

Unknown. i am aware of at least 2 recalls on my vehicle and took it to long mcarthur in salina to have the recalls fixed in late summer 2023. as of this date, long mcarthur has not notified me the parts have come in to fix the recalls properly and i am still driving unsafely with many check engine lights on constantly and my vehicle making odd sounds. in summer 2023, long mcarthur said the parts were hard to come by and on back order and told me to highly consider buying a new vehicle.

Transmission becomes jerky and fails to shift.

Yesterday my air conditioner was working fine and today it only blows out hot air i truly believe somebody's tampering with my air conditioner as they were with my 2010 ford focus also. so my question to you is what do i do and what can i do about the car a/c i truly believe someone's tampering with my cars the air conditioner from a computer program somewhere in yamhill county oregon.

On highway with my 18 month old and as a cat merged on ramp i signaled and moved to left lane. i had to move and quickly so that another fast car would not hit me in the rear end where my baby was seated in car seat. in only the 3 seconds i had to make decision which hit would be better for me and my child, my car stuck in the lower gears and i could not speed up to move out of way or pass vehicle parallel my car was losing speed rather than gaining when i pushed in gas to floor

The transmission is stuttering/slipping when accelerating. it's dangerous when getting onto the interstate trying to get up to highway speeds of 70mph and your transmission isn't shifting the way a automatic transmission should shift. then when letting off the gas and gradually applying the breaks the transmission will downshift to many gears and increase your rpms dramatically, and then sometimes when you think your car should downshift going down a steep hill the car seems to stay in a high gear which then your car picks up speed and you have to heavily use your breaks to slow down hoping your car will downshift to a lower gear to help slow your car down to the safe speed limit. ford says they'll have to diagnose the car first to see if it's the transmission control module. if it's not then i gotta pay $200.00 for the test. i find that [xxx] cuz im not getting the warning on my console about my transmission acting up or overheating. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2012 ford focus. the contact stated that the check engine warning light was illuminated. while driving at various speeds, the contact had to manually shift the gear shifter to neutral and then to drive even though the vehicle had an automatic transmission. the vehicle was taken to the dealer who informed the contact that the transmission had failed and needed to be rebuilt or replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure and confirmed that the vin was not under recall. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 78,971.

The car steering wheel first said steering fault and then after parking and less than 10 minutes, car hood was still warm, after car turned back on it said steering loss stop safely. this is after over $1300 in repairs and new tires went into the car, same day with less than 2 hours of servicing. the steering wheel in the car can no longer move at all. not sure what to do at this point. after a few hours of research learned this was a common issue but there has been no recall. car no longer worth the money or time. ford used to be reputable but now it has gone down the drain even ford mechanics don't know what to think or do.this needs to be addressed and fixed.

The contact owns a 2012 ford focus. the contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted, with the check engine warning light illuminated. the dealer was contacted. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 127,242.

The contact owns a 2012 ford focus. the contact stated that while driving and exceeding 25 mph, the steering wheel was seized. the vehicle was driven to an independent mechanic, and the contact was informed that the power steering needed to be replaced. the vehicle was not taken to a dealer. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 90,000.

The contact owns a 2012 ford focus. the contact stated that the vehicle was difficult to start after refueling. the contact had to rev the engine to keep the vehicle running. the check engine warning light was illuminated. the contact stated that the failure was related to nhtsa campaign number: 19v515000 (fuel system, gasoline). the vehicle was taken to an independent mechanic who used a code reader and determined that the failure was due to the purge valve and charcoal canister. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 136,000.

The contact owns a 2012 ford focus. the contact stated while driving at approximately 65 mph, the vehicle stalled and shuddered; the vehicle made an abnormal sound. no warning lights were illuminated. the vehicle was taken to a dealer where it was diagnosed that the clutch assembly, lever assembly, along several other unknown parts needed to be replaced. the vehicle was not repaired. the contact did research and was made aware of an unknown nhtsa campaign number however, the vin was not included. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline to report the failure. the failure mileage was 28,139.

The contact owns a 2012 ford focus. while the contact's son was driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. the contact stated that the failure occurred a short distance from the residence. the vehicle was driven back to the residence. the vehicle was then towed to the dealer where it was diagnosed with transmission clutch assembly failure. the contact was informed that the transmission clutch assembly needed to be replaced. the vehicle was repaired. additionally, the contact stated that the failure had occurred several times. the contact stated that the transmission clutch assembly had been replaced in 2019, 2020, and 2021, and the repairs were covered under warranty. the contact stated that another ford dealer had completed the previous repairs. the contact stated that in 2021 after the repair was performed, the contact was provided a discount if the failure reoccurred; however, the discount was not applied during the july 2024 repair. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 139,164.

Brought into ford dealership for recalls to be done and when i picked my car up, no recalls were performed

My wipers worked, then paused mid windshield and went back down. now they no longer work. both fuses have been checked and there is nothing wrong with them. now my wipers are unusable which makes my car unsafe to drive. brought it to the mechanic and they said it looks like the same issues that affected this model on a recall a few years ago. however, when i look up recalls it shows that there are none that affect my specific vin.

The contact owns a 2012 ford focus. while the contact's fiancé was driving at an undisclosed speed, the vehicle sputtered. the contact's fiancé, who is an independent mechanic, diagnosed the vehicle with fuel pump failure. the contact was informed that the fuel pump needed to be replaced. the vehicle was repaired; however, the failure reoccurred. additionally, the check engine warning light illuminated. the vehicle was taken to another independent mechanic and diagnosed with purge valve canister failure. the contact was informed that the purge valve canister needed to be replaced. the vehicle was repaired; however, the failure reoccurred. the contact stated that after the vehicle was started, the vehicle sputtered and then lost motive power. the dealer was made aware of the failure. the contact was advised to contact the manufacturer for assistance. the manufacturer was made aware of the failure but provided no assistance. the contact was informed that nhtsa campaign number: 18v735000 (fuel system, gasoline) had expired. the contact was referred to the nhtsa hotline to report the failure. the failure mileage was approximately 147,000.

The contact owns a 2012 ford focus. the contact stated that while opening the front driver's side door, the engine fan inadvertently turned on without starting the vehicle. the engine fan remained running after the vehicle was turned off, causing the battery to become drained. the contact had to purchase a new battery. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 120,000.

The contact owns a 2012 ford focus. the contact stated while his wife was driving at an undisclosed speed and attempting to accelerate up an incline, the vehicle inadvertently lost motive power. the contact pulled over to the shoulder of the roadway and the vehicle returned to normal functionality, but the failure became a regular failure. no warning lights were illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the clutch. the contact was informed that the clutch needed to be replaced. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 13v523000 (power train); but the vin was not included. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 79,000.

The contact owns a 2012 ford focus. the contact stated that the transmission was slipping, shuddering, and jerking when attempting to accelerate at various speeds and during the initial start-up. there were no warning lights illuminated. the contact researched online and found it to be a known issue with the transmission control module failing, the vehicle was taken to the dealer, approximately 18 times in total, who were unable to diagnose the failure. the control module had been replaced and adjustments had been completed multiple times however the failure had persisted. the manufacturer was made aware of the failure and opened a case regarding the failure. the manufacturer referred the contact to the nhtsa hotline to file a safety complaint. the failure mileage was 5.

Received steering assist fault message. vehicle has lost power steering ability without warning causing a safety issue

During some christmas shopping within the past few weeks, my cars power steering went out completely with no warning or sounds to repair or seek assistance. not only was my life in danger, but the safety of others in the vehicles surrounding me. i couldn't even turn my wheel if i tried. there have been other instances in other cars where i could strong arm the wheel and be ok, but there was absolutely nothing i could do about turning the wheel whatsoever! when my dad came with power steering fluid, we discovered that these cars don't even have a reservoir for power steering fluid and that this was more than likely a battery or module issue or worse the power steering pump. this is ridiculous that there is no service light or warning that the power steering is going out or losing power. ford should fix this because it seems like this is an ongoing issue with fords in general

Back passenger door fails to latch when closed.

The contact owns a 2012 ford focus. the contact stated while attempting to close the doors of the vehicle, the doors failed to latch securely. the vehicle was taken to a dealer, and the contact was provided an estimate for the repair, but the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure but offered no assistance. the contact was referred to the nhtsa hotline to report the failure. the contact related the failure to nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the vin was not included. the failure mileage was 300,000.

I’ve been to several fords for the transmission control module tcm, the engine lagging or stalling all lights on my car going on now my whole right side of my car doesn’t work after telling ford about these problems. they denied to fix my car even though there was a customer care warranty through ford

Vehicle has difficulty starting after refuel. vehicle stalls randomly to the point that is too much of a danger to drive. all of the symptoms correlate to recall (18s32) yet this particular vehicles vin was not listed in the list of recalled vehicles. the dtc's are as follows,p0420, p0456, p1450. upon being serviced for the ford customer satisfaction program 24n07 it was noted by a service advisor that the replacement of a fuel tank and fuel pump was necessary which would be a reference to recall (18s32). however due to this vin not falling under recall (18s32) the service for a replacement fuel tank and fuel pump is not covered by warranty. vehicle has erratic and innacurate fuel gauge indication. vehicle stalled in the middle of traffic shortly after service was completed. dealership has no clearance from ford to address problem because 24n07 makes no mention of components that could be affected by faulty canister purge valve, unlike (18s32) and as such leaves this vehicle to be a hazard on the road.

The contact owns a 2012 ford focus. the contact stated that upon the depression of the accelerator pedal, the vehicle hesitated and jerked with several unknown warning lights illuminated. the vehicle was towed to a dealer and was diagnosed with a defective motor mount. the vehicle was then taken to an independent mechanic and was diagnosed with a defective transmission. the contact was informed by the independent mechanic that they did not have the tools to repair the vehicle. the vehicle was taken back to the dealer and the contact was informed that the tcm (transmission control module) was defective and needed to be replaced. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 94,000.

The contact owns a 2012 ford focus. the contact stated while driving at approximately 65 mph, the check engine warning light illuminated, and the vehicle was losing motive power. the contact was able to exit the highway and stop the vehicle. the contact turned off and restarted the vehicle and was able to regain vehicle functionality. the contact stated that the vehicle was taken to a local dealer who diagnosed the vehicle. the contact stated that the vehicle was repaired; however, the contact was not notified of the cause of the failure. the contact stated that the failure reoccurred. the contact stated that the vehicle was taken back to the same dealer several times and the contact was advised that the vehicle was repaired; however, the failure reoccurred. the contact received a postcard from the manufacturer for two manufacturer recalls for the tcm: (14m02) and canister purge valve (24n07); however, after calling the dealer, the contact was informed that the vehicle was no longer covered under warranty for the manufacturer recalls. the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 91,000.

Transmission shudders and struggles to shift gears due to sticking clutch. this causes a dangerous delay in transmission engagement. (numerous occasions without specific dates.) i have previously had the tcm reprogrammed multiple times.( 8 or 9 times) the car still does not drive properly. i have brought it in to 2 ford dealerships to have the ford customer satisfaction program completed. both dealerships refused to honor the ford csp. (five star ford of north richland texas and southwest ford of weatherford texas)

The contact owns a 2012 ford focus. the contact stated that while driving at various speeds, the trunk latch disengaged, causing the trunk to open unexpectedly. the contact stated that the failure had occurred 3 times within a month. the dealer was contacted and informed of the failure. the dealer confirmed that the vin was not under recall. the vehicle was not diagnosed or repaired. the dealer referred the contact to the nhtsa hotline to report the failure. the manufacturer was not made aware of the failure. the failure mileage was approximately 132,000.

The contact owns a 2012 ford focus. the contact stated while the vehicle was parked and attempting to start the vehicle, the vehicle failed to respond. the vehicle was under warranty and was taken to the dealer. the vehicle was diagnosed with clutch failure. the vehicle was repaired, and the clutch was replaced. on another occasion, the vehicle started to lose motive power and failed to reverse. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic where it was diagnosed that the clutch had left residue, which caused the transmission to fail. the vehicle was then taken to a dealer where it was diagnosed with clutch failure; however, the contact was informed that the clutch was not under warranty. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 93,000.

The contact owns a 2012 ford focus. the contact stated that upon starting the vehicle, the engine started to shake violently; occasionally, causing the vehicle to shut off unexpectedly. the contact was able to restart the vehicle. there was no warning light illuminated. the vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was informed that the torque converter was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 81,000.

The contact owns a 2012 ford focus. the contact stated while driving at approximately 35 mph, the accelerator pedal was depressed; however, the vehicle hesitated before responding as intended. the contact stated that several unknown warning lights were illuminated. the contact had taken the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. the contact stated that the hesitation occurred at various speeds, with an abnormal whirring sound coming from underneath the vehicle. the manufacturer was not informed of the failure. the failure mileage was approximately 107,000.

The contact owns a 2012 ford focus. the contact stated that while the vehicle was parked in the driveway, there was a puddle of liquid with an abnormal odor underneath the vehicle. the check engine warning light was illuminated. the vehicle was taken to the dealer for an unknown recall repair, and a message was displayed. the message “stop vehicle immediately to prevent engine damage” was displayed. the contact pulled over to the side of the road, waited for the tow truck, and the vehicle was towed to the dealer. the dealer diagnosed the vehicle with a timing cover assembly failure. the vehicle was repaired under recall. the local dealer was contacted; however, the vehicle was not repaired because it was not under recall after the recent failure. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. the failure mileage was approximately 138,000.

The contact owns a 2012 ford focus. the contact stated the vehicle failed to start. no warning light was illuminated. the contact called aaa, who jump-started the vehicle. the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the purge valve had failed. the contact stated that the vehicle was repaired. the contact stated that on a separate occasion, while driving 10 mph up a hill and attempting to accelerate, the vehicle briefly lost motive power and jerked before slamming into first gear. several unknown warning lights were illuminated. the contact stated that the vehicle was taken to an independent mechanic who diagnosed that the transmission control module had failed. the vehicle was not repaired. the contact stated that the failure reoccurred. the contact received a postcard from the manufacturer for a manufacturer's recall for the canister purge valve (24n07). the manufacturer was not informed of the failure. the failure mileage was approximately 70,000.

Since i have had this vehicle, the message " steering assist fault" for my electronic steering has been popping up in the dash screen since as far back as 2016 when there were recalls on the ford fusion. however, a simple fix would be to turn off the engine and restart the vehicle, and it was go away, only to return a few weeks, or a month later. i repeated the same steps. now, it has gone out completely, a few months ago. back then, they told me it would cost about $800, now they are saying $2500. it has occurred various times going back to 2016 until currently, which it is out. keep in mind, this message has appeared since 2016 and i believe i have contacted you all, who told me that only the ford fusion, which has the same exact electrical steering system, went out and that the recall only covered the ford fusions models.

We have had constant problems with the car just randomly not starting. some days it’ll work fine and then the next it won’t start even if you try to jump it

The tcm on the transmission needs fixed they said i could get a rental car.

The dual clutch transmission is slipping. i contacted ford and they indicated that this issue is not covered under the warranty even though a class action lawsuit has been settled regarding this type of vehicle.

On a wet pavement in the rain while attempting to make a right turn into a shopping center the power steering locked up and would not turn or respond. the vehicle continued into an island curb breaking off the front left tire causing over $4,300.00 in damage. the problem with the power steering locking up during wet weather was confirmed by the repair shop. ford motor company (customer service) was contacted but would not send a representative to look at the vehicle. this issue is ongoing as everyone who drives the vehicle has experienced the steering locking up during wet conditions. the vehicle also has a shuddering issue where the vehilcle bucks when moving forward.

There was recall i'm my transmission which my local ford dealer have claimed to fixed but i have still been having problems with it and they seem unable to fix after me taking it back twice.now i'm the problem is here again and my car won't back up and my transmission light keep coming on and it drives like a stick shift.i hope that it can be fixed without cost cause this is my only means of transportation.im still making monthly payments

My two sons were turning left when they were t-boned by another vehicle. my sons vehicle was struck in the right rear. the side air bags went off but not the two fronts. also their seat belts did not tighten. bc of this both sons suffered tbi's, one very severe and is still recovering. the other required brain surgery. i am so upset that their seat belt did not tighten. i bought a newer ford thinking it was going to be safe. please someone fix this defect. i had no idea that this could ever happen. they were hit from the other person going 45 mph so it should have tightened. sad momma. lives changed forever. :( [xxx]*dt parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

I have had this situation happen in several different scenarios. essentially, the transmission does not know if the vehicle is in park / reverse / neutral / drive and therefore i cannot shift positions or move the vehicle. sometimes when i turn vehicle over, i am parked but vehicle does not know i am parked (there is p / r / n / d on dashboard and usually a grey box indicates what position i am in. when it doesn't know where i am, there is no grey box at all). sometimes this happens after driving, then i park and sit idle for a bit, then try to leave but vehicle doesn't know what position i am in. in the most dangerous scenarios, i will be driving!!!!! then the vehicle doesn't know i am in d and when i try to accelerate, i just rev on the engine as if i am in neutral. i have had this happen on the highway as well as when going slow. it is extremely dangerous. this vehicle is known for having transmission issues (it was not well known when i originally purchased the vehicle). car is currently in shop so i do not have any info / feedback from ford.

I had just purchased ford focus used. the dealership told me, that my cause recall does not stand. because it exceeded over 100,000 miles. they said it out of warranty. they told me to pay $3,400 estimation to fix the car. i told them recall don’t expire. also that ford manufactures tell me up to 2012-2017 have recalls on transmissions issues. i’m just upset they don’t hold up to there standards with ford and i love ford motors. they car stalls and won’t go into gear. it has difficulty responding to gears. i bought it used abs notice the problems. so i hauled it in to the ford dealership.

While driving my 2012 ford focus se on 4/28/2021 at 45mph my windshield wipers began to move erratically on their own - at different speed levels. they did not respond to the lever at all. the wipers continued after ignition was turned off. at 7:15am the next morning of 4/29/2021 while driving at 20mph, the windshield wipers responded to the lever when turned on and off. however at 10:30a, the windshield wipers began to move back and forth erratically again without being activated by the lever. later in the after noon, 5pm while driving on the highway at 65mph, the windshield wipers stopped working all together in the midst of a rainstorm. as of today, 4/30/2021 the windshield wipers are non-responsive.

As i go driving on the highway, the instrument cluster shows a "stop safely now" message. the problem is that happens when the vehicle is in motion and losses all power, the power train goes death. this is a very dangerous situation specially when youre traveling on a pretty loaded highway at 78mph. the only good thing is that steering wheel is still alive and brakes too. i had 90% of battery life and it was a hot day out there at 94f degrees. i did not take a picture of the instrument cluster but i have the message i received in my cell phone.

While accelerating out of a parking lot to pull out into traffic, accelerating through intersections, or taking a right on red, the car will start to accelerate and then suddenly as it try's to downshift, it acts as if its stuck in neutral, and wont accelerate at all. on multiple occasions i have almost been hit by other moving vehicles. some going 50 mph have had to slam their brakes on because i wasn't able to finish accelerating to get out of the way. when it isn't doing that, it has jerky/ rough/ downshifts. it also vibrates when i try to speed up and sometimes has a hesitation and then will kick in to gear. this is a very serious safety issue and has almost caused me to get hit by other cars in motion multiple times . especially trying to pull out into traffic! i brought it to the used dealership i bought it from and they discovered there was a communication error code with the tcm. they did a system reset and 24 hours later, it was back to doing the same thing again. after doing research i learned that there was a recall on this issue and the recall does a free reset for you. well, this does not fix the safety issue! it actually needs to be replaced to their newer updated model that isn't defective like this one. so, their current safety recall does nothing. also, other research showed me that ford went through a giant lawsuit over these exact problems in 2016 and one result was an extended warranty of 10 years or 150k miles. this doesn't help the people that are already over the 150k miles! their safety issue is still present! next i'm contacting the bbb, attorney general, the local new channels, and the governor! this recall needs to be updated to getting it replaced!!!! not just reset!! *recall 13v523000 *sources of my information: https://www.cars.com/articles/ford-focus-fiesta-transmission-settlement-what-owners-should-know-420135/

Tl the contact owns a 2012 ford focus. the contact stated that the power steering assist warning light was illuminated at start-up. the contact would restart the vehicle and the vehicle would resume normal operation. recently, the contact stated that the vehicle would not resume normal operation after the warning light was illuminated and the vehicle was restarted. the contact stated that excessive force was needed to steer the vehicle once the warning light was illuminated. the vehicle was not taken to be diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 128,000.

My daughter bought a 2012 ford focus sel abot 2 weeks ago in 1 week she ran out of gas and fuel gauge was marking a 1/4 quater tank we filled the gas tank and it was working fine on 4/19/21 same thing happen on the highway marking 1/4 quater tank but it shut off twice while driving no 1 got hurt or no accident 1 time it was on city street the other on the highway at midnight

I'm still making payments on my 2012 ford focus se. 3 days after buying it the check engine light came on said catalyst coverter is plugged up. now the transmission is missing up. it has never one time passed the emissions control test since owning it. there isn't a day that goes by that this car hasn't throw me a different code from the check engine light. i got screwed. the car isn't safe to drive idk how many time my daughter and i have almost got hit because of the car not moving when giving the gas too it. i took it to the ford dealership to get all my recalls done and they only did 1 recall and that was the tcm. they said that would fix the transmission problem im having. what lies

Tl* the contact called on behalf of his son who owns a 2012 ford focus. the contact stated his son was driving to the airport when the vehicle stalled and failed to restart. the vehicle was towed to his residence. the following day the vehicle was towed to charles gabus ford (4545 merle hay rd, des moines, ia 50310) to be diagnosed. the contact was informed that the tcm needed to be replaced. the vehicle was repaired however, several months later the failure recurred with the transmission warning light illuminated. the contact stated that a message on the instrument display suggested that the vehicle be shifted to park. the vehicle was shifted into park, restarted, and driven to a nearby parking lot. the vehicle was then towed to the residence. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 66,000.

Tl the contact called on behalf of his son who owns a 2012 ford focus. the contact stated his son was driving to the airport when the vehicle stalled and failed to restart. the vehicle was towed to his residence. the following day the vehicle was towed to charles gabus ford (4545 merle hay rd, des moines, ia 50310) to be diagnosed. the contact was informed that the tcm needed to be replaced. the vehicle was repaired however, several months later the failure recurred with the transmission warning light illuminated. the contact stated that a message on the instrument display suggested that the vehicle be shifted to park. the vehicle was shifted into park, restarted, and driven to a nearby parking lot. the vehicle was then towed to the residence. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 66,000.

Whenever it rains and i'm using my wipers they will just shut off randomly or they do a very inconvenient delay at the worst of times especially when it's raining hard. it's dangerous and you can't see.oddly enough my horn don't work either. i got the car january 1st,2020 of course it was previously owned i got it from a used car dealer the horn worked until i think march, 2020. i hit a bump and it's like it just quit after that then a couple week later i got a bump again and it started workin for it a lite bit.rhen a couple days went by and it just stopped never to work again. checked all the fuses they all looked good none looked blown. it's scary because so many times people will either pull out in front of me like they don't see me or almost hit me and i have no way to alert them that they almost him me and need to lay attention. then there's the whole having to take off slowly if not and you take off fast it the car will jerk and stall and it does it really when sometimes when turning and now the rpm drop so low when idling it almost dies. i just replace the motor a couple months ago and it was doing this before the ne motor got out in just not as bad. and it's kike you can press the gas pedal and push it but the car. aren't beg jl and goes... it's scary to me and i usually always have my kid with me. it freaks me out because not only does it stall or whatever it's doing i have no horn to let people know to go around i know a girl i work with her daughter has the same car as me and stalking has gotta

Ford willingly knew and still sold cars with transmission issues

Tl* the contact owns a 2012 ford focus. the contact stated that while the vehicle was stationary, the front driver's side seat belt latch failed to unlatch. the release button was depressed several times for the seat belt to unlatch. the contact stated that after the seat belt was finally unlatched it has failed to relatch.there was no warning light illuminated. the vehicle was not taken to the local dealer or independent mechanic to be diagnosed or repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 132,000.

For years my car has randomly shut down while driving and has been needed to be towed twice. it and has had 10 recalls performed, including the transmission. my car shut down again on monday night coasting along a flat road at 45 mph so i decided to call ford today and ask what new recalls have come out and they stated my car has a field service issue for the transmission that is common but they have not recalled it. why? they also mentioned that they have to look into whether or not i would have to pay to fix this commonly reported problem.

Vehicle steering assist failed as i was making a turn at approximately 20 mph. steering the vehicle became extremely difficult. vehicle was parked and turned off then restarted. power returned after restart.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the vehicle was taken to randall ford inc (5500 rogers ave, fort smith, ar 72903) on several occasions to schedule an appointment however, the contact was informed that parts were still not available. the contact stated that while driving at an undisclosed speed, the vehicle stalled with the fuel gauge reading empty. the contact stated that there was under ¼ of gasoline in the fuel tank. the vehicle was restarted and operated as intended. the manufacturer was made aware of the issue. parts distribution disconnect. the approximate failure mileage was 70,000.

Steering and hill assist light came on when warming up the car. went to leave the parking spot and the car was extremely hard to turn in both directions. shutting the car off and re starting temporarily resolved the issue for a few days at first! but it came back and did the same thing. this occurred again while driving on highway 200 @80mph causing me to almost leave my lane and hit a mini van! the car has been parked for about 4 months now and only used for very short trips in town (1 mile or less!) this is a well known and documented issue that ford is refusing to issue a recall for! just another corporation not caring about their consumers! issue a recall already! ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#

I few day after getting this car i felt a hesatats going in to 2 gear shortly later i took it had it diagnosed but they said it would be about $70 unless it was a recall on it so they did the said the tcm was out and it has a recall on it but also i need a clutch and that was $4000. so they fixed it and it's it all good now about 2 no. later i was stopped at a red light with a suv in front of me i had my foot on the brake and it started fellow writing in that shop for you made me hit the suv in front.of me, it started doing the other stuff again i felled my gas up and tried to start it but it would start i seat the a lil the tried it again if stared just when i started driving it was jerking really bad i stop at the closest place i can get a diagnostic brand on it the said it was something in the gas tank so i took it back to the ford place cause the was a recall on something to do with the gas tank they fixed it ones again but shortly after that more started going wrong the hazard light wouldn't warm, put it reverse it would do anything but set there and raise my rpm's, but then it started working again so we kept on driving it, it would just do all these things off and on other than the hazard light never worked again , driving down the road want about 5miles it was running hot so i pulled over and killed it and called my dad he checked all the fluids the where fine but i tried to start it it wouldn't start seat the a lil the it started so i took it to the shop i always used on some of my cars the said it was my fan it was $400. going down the hwy 70mp it stoped accelerating the rpms went down to little past one like i was sitting idling pulled over on the side of the highway without causing an accident i had to turn the car off then i restarted and then shifting down the road again but still haven't all kinds of problems this car is probably a death trap

The vehicle was in motion driving on expressway and the power steering went out. i had my two grandchildren in the vehicle. i had a very hard time getting the vehicle over on the side of the highway. all ford 2012 vehicles were recalled for this problem except the focus.

At random times i receive the “steering assist fault” notice and can’t steer. i turn the key off, try again and it drives like normal. i took it to the dealer once, but there is no dtc code to tell them what to do, so nothing has been done. today was the first time it happened twice in one day. the first time today was while backing out of a parking space like all the other times, but then a few hours later something new happened and it went out while going forward and pulling away from a residential curb. luckily there was no traffic and i only moved a few feet away from the curb. i restarted it again and it drove like normal.

I started my car this morning to warm up, i live in maine, so after 10 minutes i want to go to work and my power steering was off , i couldn’t turn the steering wheel easily like normal and the car was running. good thing it didn’t happened later tonight on hockey 🏒 practice with my son. it’s very big safety issue. please advise. thanks.

Transmission issue for 2012 ford focus is code po7a3 a recall item? transmission issue makes it unable to drive safely. local ford dealership states not a recall item. but i never received any recall notice from them regarding any transmission issues and i just want to verify it is not a covered recall repair as it will be costly.

The 6 speed power assist transmission hesitates. shifts roughly, and shutters when shifting. the hesitation is sometimes from a dead stop and that's a hazard when entering traffic. mostly highway driving. this has been ongoing. it was repaired by the dealer once but is happening again.

We have been having problems with the power steering failing twice on the highway and 3 times upon start up. this scared the life out of us on the highway. fortunately traffic was lite and we safely make it across all traffic lanes to the shoulder. after restarting the car it operated normally? the internet noted similar events but no safety recalls. the most recent incident happened in my driveway. upon starting the safety system indicated a (power steering assist failure). i had it towed to my mechanic and was told that the rack and pinion module had failed and the entire rack and pinion needed to be replaced at the tune of $2'500 dollars. i would make the assumption just the fact this happened driving at highway speeds would at least initiate an invesigation. this is 2012 vehicle and started while still under warranty but no fault code was ever presented to the repair technician there for apparently nothing could be repaired or replaced. i believe for safety reasons, and concern for others this should be looked into

I was driving my 2012 ford focus and then it started to not shift when i was on a busy road with the speed limit 50 mph and going up hill. when the car stopped shifting i only went 20 mph or less. the car only has 64,500 miles and the mechanic says it’s a bad clutch and computer. there’s no reason for a car with that many miles to break down like that even if it’s 9 years old. there’s a flaw in the design of the transmission and everyone is letting ford get away with it. i don’t have the money to do this, doesn’t ford make enough money. they should’ve at least gave me the warranty for it.

Horn was only working intermittently, now it doesn't work at all.

Tanque esta desforme por segunda vez.se realizÓ la primera campaÑa 18s32 luego de 6 meses presento el mismo problema.

My car was driving perfectly fine, then out of nowhere i got an error saying my steering assist was messed up. i pulled into a parking lot because my steering wheel started to lock on the highway. i turned my car off, and when i turned it back on i got an error stating that there was a "steering loss" and to "stop safely." my steering wheel is completely locked out of nowhere and is unable to drive with virtually no warning or error message prior to today. i looked up to see if others have had this issue and there are hundreds of complaints about the ford focus with this exact issue. ford has ignored this issue for years and needs to make a safety recall for an error that was made on their end instead of causing people to pay thousands out of pocket for an error that was made by the dealer.

Major electronic component issue. dealing with the ford stereo system. had the car for roughly 3 years now, and about a year ago, i could be listening to music, or having the radio turned off. and at random times, if i was listening to music, the music would cut off and then all i hear is a bunch of popping and crackling coming from the speakers. this happens even when i have the radio off! it has recently gotten so bad, that i was so close to get into a accident when the radio decided to terrorize me with the obnoxious crackling and popping, i ended up jerking the wheel because it scared the living daylights out of me. it recently has been doing it non stop, and now it has gotten to the point that it will be doing this, when the key is not even in the ignition. i ended up pulling the fuse for the radio because it is a major safety issue. there should be no reason a radio should cut out, and start popping and crackling at the loudest volume possible. it happens even with the radio off. it is a serious safety hazard. i have almost been in a few accidents because of this radio/electrical iusse. i have done research. and it is a very very common problem. this radio, car, or electrical that is causing this needs to be remedied, recalled, fixed. it is a life threatening issue. when this issue first started, i had roughly 78,000 miles on the car. i am now at 100,200 and it is gotten so bad. it needs to be recalled,fixed,remedied. there have been so many people complaining about the ford radio systems.

Ford recall 20530, nhtsa recall 16v-643. car was serviced under recall but has exhibited issue with door opening since recall service. within the last 6 months the car will give a warning that the door is ajar while driving. the issue is intermittent but has happened on multiple occasions. contacted ford directly and it was stated that they will not repair car under the recall. the "warranty for the recall has expired" all repairs even though they are directly related to the recall will have to be repaired "out of warrany". this is clearly a safety issue. a car door should not open when traveling at 65mph

My car fails to accelerate without shuddering even after the clutch was replaced and computer reprogrammed. it first started having transmission issues when it had only around 60,000 miles on it and was around five years old. even after being fixed, my cars transmission light came on and it coasted to a stop at the side of a busy road. i was able to drive it at jarringly loud low gear home. because i was told it was out of warranty the second time, i took it to another mechanic who reset the computer and told me he suspected the transmission itself is bad. it drive ok, but with astonishingly low power and dangerous freeway merges for another two years. now the shuddering is bad again and the transmission groaning in between low gear changes. additionally the cpv on this car was bad once, and it warped the gas pan. the dealership reset the computer codes controlling the valve but now the engine code for that problem is on again too. this car feels unsafe, but i have little alternatives. i have now way to get to work without it.

Wow!!!! 874 plus complaints filed on the steering i'm lost for words when or what is it going to take people nhtsa .. ya i told ford and the dealer what i felt and i can promise you i got my point across nothing will ever be done because ford has some smack and people belive it even or government . i spoke with a engineer in detroit and was like talking to a brick wall .i fixed my steering fault and found several factors to blame i will tell you look into a software called forscan if you have issues and if you are lucky and have not get a better heat shield made that tissue thin tin that is on top the rack and 5 points of ground to paint redo grind paint off and use that red coating also a ground on aluminum daaaaaaaa move it

Tl* the contact owns a 2012 ford focus. the contact stated while driving at 45 mph, the check engine warning light illuminated and the vehicle stalled. the contact restarted the vehicle and drove home. the contact took the vehicle to gibbes ford (2840 st matthews rd, orangeburg, sc 29118) where the failure was diagnosed as a transmission failure however, the vehicle was not repaired. the vehicle failed to start at the dealer and was towed to the contact's residence. the contact stated that the vehicle was previously repaired under an unknown recall and the transmission was replaced at hilbish ford (2600 s cannon blvd, kannapolis, nc 28083) however, the failure recurred. the failure mileage was 168,919.

While driving home last night just after exiting the highway, my steering wheel suddenly became stiff as if it was locked. power steering fault light came on. i had to use all my might to keep it in a straight line just so i can make it home.

This is a problem related to safety recall 18s32. ford focus 2012 stalled and shut off while backing out of driveway and wouldn't turn back on. i went to an independent car shop and was told the purge valve malfunctioned and caused the gas tank to deform. i called my ford dealer and requested them to replace the parts because it was the same problem from the 2018 recall. they confirmed that it was the same issue but said they wouldn't replace the parts for free because they already closed the recall. however, when they closed the recall for me in 2019, they didn't tell me that they only reprogrammed and didn't actually replace the parts. if they had replaced the parts in 2019, they wouldn't have malfunctioned now. obviously the ford dealer must have made a mistake when attempting to repair my car and didn't actually fix it. this is a huge safety issue for ford cars because the car can stall and turn off at any time. even if they fixed it back in 2019 (which obviously they didn't), it's not working now, meaning they need to do another recall and actually solve the problem. i'm now stuck driving my car with a huge safety issue until i can afford to pay for the repairs or until they reopen the recall.

I was involved in a car accident and my car slide across a highway, hit a median, and came to a stop hitting a tree head on. it demolished the drivers side and no air bags deployed. i unhooked my seat belt and merely leaned against the door. to my suprise, it opened by itself and i fell out. consequently i was laying in the snow and mud for 5 minutes before a good samaritan pulled me out of the mud. i submitted my car to a ford dealer/bodyshop to correct any recalls last year, and i have proof that this wasnt done properly. now i have i hurt disk in my back as well as little mobility in my left leg.

Tl* the contact owns a 2012 ford focus. the contact noticed a strong hesitation and delay upon applying the accelerator pedal. the contact had to apply force to the accelerator pedal to increase speed. a mechanic inspected the vehicle, but was unable to replicate or diagnose the failure. the mechanic recommended that the vehicle be taken to a dealer for diagnostic testing. the manufacturer was notified of the failure. the failure mileage was not available.

Auburn, me - while reversing out of my driveway the "auto steering assist failure" message appeared and i lost power steering in the vehicle, steering wheel was almost impossible to turn. left car for the evening and started the car again in the morning. warning message did not appear and power steering seemed to have returned. i had the car towed to the local ford dealership. mechanics were unable to find an issue or reproduce it after having the vehicle for three days. sited that they had not heard of or seen any issues with power steering failures with other ford focus vehicles. the vehicle has 130k (aprx) miles. *tr

I would like to report my steering malfunction on my focus has gone out...i have seen many complaints on the exact same model and year on this and it's a problem that needs to be recalled. my recent experience with this problem occurred while i was on the freeway with my children and it was very scary the steering wheel locked up and was so hard to steer it. this is an urgent matter that need to be recalled.

Tl* the contact owns a 2012 ford focus. while driving low speeds and accelerating from the stop position, the contact heard loud noises. the vehicle jerked each time the accelerator pedal was depressed. the vehicle also roll backwards when in park and when the contact was exiting the vehicle. the contact also stated that the transmission was slipping out of gear and made a grinding clunking noise. the vehicle was taken to the dealer where it was diagnosed that the transmission slipped out of gear and the transmission control module needed replacement. the vehicle was repaired, but the failure persisted. the manufacturer was not notified of the failure. the failure mileage was 25,116.

Tl* the contact owns a 2012 ford focus equipped with continental conti pro contact tires, size: 215/55r16 (na). while driving approximately 30 mph, the front passenger tire blew out without warning. the vehicle was not diagnosed or repaired. the contact inspected the other tires on the vehicle and noticed that the front driver side, rear driver side, and rear passenger side tires all had bubbles in the sidewalls. the tires on the vehicle were the original tires and there was a noticeable vibration when driving. the manufacturer was notified of the failure. the approximate vehicle and tire failure mileage was 29,000.

Tl* the contact owns a 2012 ford focus. while driving 35 mph, the power steering failed to operate as intended. when the vehicle was turned off and restarted, the steering assist service fault warning indicator illuminated. the vehicle was not diagnosed or repaired. the contact stated that the failure was intermittent. the manufacturer was not notified of the failure. the approximate failure mileage was 81,000.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 01/05/2017*ct

Tl* the contact owns a 2012 ford focus. while driving on an incline, the vehicle began to stutter without warning. also, when the accelerator pedal was depressed, the vehicle hesitated to increase in speed. the vehicle was taken to a dealer, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 72,468.

Very rough idling of engine while proceeding forward at start of acceleration. the "hill assist not available" light on the instrumentation panel came on, while the transmission seemed to transfer itself from a drive position to a neutral position. the car remained stationary while i attempted to accelerate using the foot pedal. at that point, i could not get the car back into a drive gear position. immediately following "hill assist not available" message, a second warning light "transmission malfunction, service now" came on. during this moment, an additional red exclamation light engaged. when i stopped at a red traffic signal, my focus's rpm idle quickly increased causing the focus to lunge forward a few feet into an active traffic intersection. as i proceeded to make a right hand turn, the instrumentation panel displayed no warning signs, then suddenly came back on as the rpm idle went from 2,200 to 5,500 rpm in a neutral gear state. at this moment, i was nervous, as my mind was racing with thoughts of an accident; such as, the transmission could re-engage to a drive position at such a high rpm rate, forcing vehicle to thrust forward at an uncontrollable high speed, or the engine could perhaps overheat and/or the engine block could crack. the warning panel sporadically turned warning messages on and off as it affected the powertrain/transmission control. the waning light displays "hill assist not available" every time the transmission goes into a neutral position, while the gear is physically in its "d" (drive) position. this focus leaves me wary while behind its wheel. will this car eventually injure me or another person (s) while the transmission suddenly accelerates once again, causing an accident?

Car had been parked overnight. went to start up and the "faulty steering assist" warning light came on. i called the dealer and they said to check the battery. took it to a mechanic and he had to replace the electronic steering gear and rack and pinion. total cost $2500.

Making a right hand turn in silver lake, ca when the power steering assist failure light came on. the steering wheel seemed to freeze. i was able to pull over but was definitely shaken as i almost hit several cars. i know that if my younger sister was driving she would not have known what to do. i turned the car off and restarted and was able to get home. after research and realizing this is a common problem with the 2012 focus not sure what to do and do not have the estimated $2,000 to repair.

Takata recall. the car will die in the middle of driving. doesn't matter the speed you are going the lights on the dashboard will light up and you cant accelerate or decelerate the car will just die.

The vehicle was in motion when a sudden loss in power steering occurred. a "steering assist failure" message appeared on the display. the vehicle had previously been checked at a factory dealership for this issue which appeared intermittently and no apparent problem was found. the epas system is now disabled full time and the vehicle has only 26k miles. it is my understanding that ford is aware of faulty components/engineering regarding this problem but refuses to recall. a sudden loss of power steering could result in catastrophic consequences and loss of life. costly repairs would not solve the inherent problems with this system as it would be prone to fail again. please take action

When the car is turned on and stationary, it will display "steering assist fault," and the power steering will not turn on, greatly reducing the capacity to steer. upon turning the car off and back on, the power steering re-engages. it has been doing this for about one year now.

The car failed while driving on a busy road due to the transmission control module failing which is under replacement recall. while at the dealership they informed me that they could not complete the repair without replacing the locked shifter. i explained that the shifter electronically locked when the transmission failed and that i did not want it replaced. i was told that they refused to continue without authorization to replace the shifter for $535.00 i was forced to agree as this is my only vehicle and i needed it fixed. it is well documented on the internet including by many ford technicians that a side effect of the transmission control module failing is that the shifter electronically locks in place, and when that happens the dash no longer shows what position it is in. they told me that it was a completely isolated incident that the shifter "broke" ie wont shift, at the exact same time that the transmission failed. i would like to know my options regarding recovering my money for a covered recall. ford has had my car for just shy of 60 days during the length of ownership. other issues with the car include the fan does not work, the back door sensor is broken, the two front windows failed, the horn failed, and numerous electrical issues with the lights.

A few days before incident the car developed a rubbing noise in the steering column and my fiance stated that the car was difficult to steer. thinking it was a power steering issue - a service appointment was scheduled and i drove the car to the dealer after hours. the distance is approximately 13 miles. after about 10 miles the dash display indicated a yellow display stating "service steering system soon". i continued to dealership and arrived just before 7:00 pm. when i turned the car into a parking space near service the steering column locked and became immovable and car display stated a red warning box " total steering failure - stop safely" this is the condition the service manager found the next morning. the cause is a total failure of the electronic steering control module. the cost to replace this part is $2000 after which time the dealer can diagnose "any of the other three common causes of steering loss."

Tl* the contact owns a 2012 ford focus. while traveling at 65 mph, the vehicle lost power and would not accelerate when the accelerator pedal was depressed. the contact stated that a grinding noise could be heard while the vehicle was shifting gears. after the vehicle was shut off and restarted, the contact was able to drive the vehicle home and the check engine indicator illuminated. the vehicle was taken to a dealer where it was diagnosed that the clutch plate needed replacement. the vehicle was repaired, but the issue recurred. the manufacturer was not notified of the failure. the failure mileage was approximately 36,000.

My 2012 ford focus selectshift transmission still has problems. ford extended the warranty for select ford focuses and fiesta with no fix. they extended warranties for 10 years on these transmissions but replace with faulty parts. my car has had transmission work done to it and each time i get it back the transmission light comes on again. it's a huge known problem that ford isn't willing to find a solution to. when driving it the transmission refused to find a gear and kept slipping making me go 30 mph maximum when the speed limit was 55mph through a very busy town. now it hunts for gears and shot up the rpm's then shot down and doesn't feel like it has near the power after these transmission problems.

I own a 2012 ford focus with the manual/automatic transmission dct the car now has 184k highway miles on it ford replaced one clutch out of three revisions. the car shudders badly and i'm told i no longer qualify for repair of a know issue because of the mileage. cost of the new clutch and seals would be @ $1000.00 i'm being monetarily punished for using their product. the shuddering while annoying still allows me to drive the car from a to b. however, now the tcm module is bad per the dealer and will require $650 to get the car back on the road... i was driving the car when the transmission seemed to go into neutral. one off the road i selected all available gears and the car would not move. i tried shutting the car off and it would not restart. so, i had it towed to the nearest ford dealer. now on to the mind scramble... i was told there are 41000 tcm's currently on backorder and the wait time is 3 to 4 months! they expect me to leave my car at the dealer pushed to the back of their lot and stored for 3 to 4 month. of course they did offer to take my car in on a trade! doesn't this seem like a nice way to increase car sells!? what would they even give me on trade for a broken down car? this is pathetically laughable. it would seem to me that a car that has had three related transmission "upgrades" with seals and clutches, extended warranty for those that rarely drive, and now a tcm reprogramming and warranty extension to 150k is a problematic release and should be a forced recall! as is, my only remedy is to sue ford in a class action in order to get around the customer service department "feeling my pain". to give a consumer no better answer to a proven ford related engineering problem than wait four months or trade up for another piece of ford junk should not be allowed to happen.

Power steering assist failed while pulling out of driveway. ford is aware of this issue and has failed to issue a recall on this model, but has on other models with same issue. there are many other complaints of this problem you can find online, even news articles about this happening with this model. even the service technicians at the ford dealer knew of the problem.

On a wet pavement in the rain while attempting to make a right turn into a shopping center the power steering locked up and would not turn or respond. the vehicle continued into an island curb breaking off the front left tire causing over $4,300.00 in damage. the problem with the power steering locking up during wet weather was confirmed by the repair shop. ford motor company (customer service) was contacted but would not send a representative to look at the vehicle. this issue is ongoing as everyone who drives the vehicle has experienced the steering locking up during wet conditions. the vehicle also has a shuddering issue where the vehilcle bucks when moving forward.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches, locks, linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 2012 ford focus. while idling at a stop sign, the power steering failed. there were no warning indicators illuminated. the vehicle was taken to the local dealer where it was diagnosed that the power steering assembly needed to be replaced. the manufacturer was contacted. the failure mileage was 99,050.

2012 ford focus. consumer writes in regards to recall notice 16v-643 and rear seats moved forward when the brakes were applied. *smd

I purchased the focus in aug. 2016, took car to dealer right away to have it checked. i get a clean bill of health, including the transmission with which i was having issues. two months later, the problem has worsened and gave warning. took back to dealer who now says needs transmission work worth 2,200 dollars. when checking, found out previous owners had the complete clutch system replaced on november, 2nd. 2015, exactly a year ago. i am trying to get apple ford of columbia, ma fix the vehicle as the otherwise known issue of ford focus from 2011 on has not been totally resolved on my vehicle. at the present, the car is with sheehy ford in springfield, va waiting response from apple ford. i appreciate any assistance i can get so my daughter can have her car back so she can pursue her college courses w/t having to worry about her transportation. thank you!

Tl* the contact owns a 2012 ford focus. while driving various speeds, the vehicle stalled without warning and the check engine indicator illuminated prior to the stalling. the vehicle was taken to the dealer where it was diagnosed that the purge valve needed to be replaced, but was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 52,000.

The car rolls forward/backward when in park. the car shudders and shakes when you take off or when you slow down and the accelerate. i have had the clutch worked, replaced and had the replacement's software updated. it behaves like it did when it needed to be replaced the first time. i was told this was normal and i was told to drive the car like i stole it when taking off and accelerating. i speak the truth when i tell you that....exact words...drive it like i stole it. i have modified my driving habits but it has not helped and i feel those habits are dangerous. the passenger side window has in intermittent problem where it will not roll up when rolled down. the door latch may take up to six months to be fixed due to lack of parts and the clutch still stutters and shudders around corners and slow speed take offs. updated 12/29/16. *jb

Recalled vehicle for computer system. defect causes breaks to wear early, shuddering in transmission, and eventual transmission failure while the car is running. is a known problem as i see from many other internet complaints.

Steering warning light came on so i turned the car off and when i turned it back on it was gone. i then backed out of my spot and put it into drive. the car lost all power steering and was unable to move. i turned the car off and back on and this fixed the problem (no warning lights). this happened many times over the next few weeks but without the warning light going off. now i have no power steering at all in forward or reverse and it does not get fixed when turning the car off and back on. took it to the dealer and they said the steering module had failed and would need to be replace. i have done research on line and many other people have had this same problem. why has this not been a safety recall is beyond me. very disappointed with ford and nhtsa for not already acting on this!

Tl* the contact owns a 2012 ford focus. while starting the vehicle, the "faulty steering assist" warning indicator illuminated and the steering wheel seized. the vehicle was taken to a dealer where it was diagnosed that the electronic steering gear failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 103,480.

Steering assist goes out leaving me with no power steering. *tr

Tl* the contact owns a 2012 ford focus. the contact stated that while attempting to reverse the vehicle, the steering wheel seized without warning. the vehicle was taken to the dealer where it was diagnosed that the power steering assist had failed and would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 90,000. updated 12/21/16*lj the consumer stated the vehicle was repaired on october 14, 2016. updated 12/27/16.*jb

Tl* the contact owns a 2012 ford focus. while driving, the power steering locked up and the contact was unable to control the vehicle. there were no warning indicators illuminated. the vehicle was not able to be driven and was towed to a ford dealer, but was not repaired. the vin and failure mileage were unknown.

My wife was driving on a city street and when she made a left turn the power steering failed , and almost hit another car . she was able to get the car to a parking lot . i did some research and i am not the only one with this issue . ford needs to warranty all affected cars and fix it. *tr

Frond driver side door refuses to stay shut due to the door latch not operating properly.. i.e., the door does not remain latch/locked. problem appears to be with the latch. some how the latch has corrected itself in the past. problem has now return.

I have had my vehicle at the ford dealership 4 times now for the transmission. i have the bucking, slipping and acceleration while driving. the rpm rev up without notice. this is a huge problem as i'm concerned driving my vehicle now. this has happened numerous time since i bought the car in february 2013. plus a few months ago the transmission module in the computer went and i had to have the vehicle towed to the dealership. *tr

Hi my name is [xxx] purchased 2012 ford focus hatchback in north caroling parkway ford vin: [xxx] in the past received several safety recall. 1) clutch grinding 2) car rolling back when on incline 3) system upgrade 4) latch issue i have taken my vehicle to ford dealer for all of the above with the exception of item 4 - awaiting part. my concern safety - my car still rolls back on incline and clutch makes grinding noise and car jerks. i took into dealer to ask for a review of this continued issue. however i was told my car exceed the 100,000 miles my car has 138,000 miles. ford will not review my car unless i pay. all the above noted are for known safety recalls which my thoughts are ford should want to ensure the safety of the consumer. i am not the only person with this type vehicle others have the same issue. reaching out to you please take exception and send me a recall notices for the car rolling back on incline and my clutch grinding causing car to jerk. other then the noted safety recalls that i deal with the car is acceptable. my history, i work for an automotive company as quality engineer and fully understand the impact of defective product and recalls. note: please understand i took the car in for the original recall; the car was adjusted, the question i have concern the adjustment was not a fix and continue to have issues. when my car was purchased, upfront i paid for all required services on the car and went to dealership within the arranged time for services. your support and understanding would be greatly appreciated. the date noted below is when i took the car to the dealership the issue is a recurring issue. kind regards [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the dealer was unable to determine when the parts would be supplied to schedule the recall repair. the recall notice indicated that the parts would be available the second quarter of 2017. in addition, the contact stated that two of the four tires had low air constantly. the contact was to check with the manufacturer to determine the failure and when the recall repair would be scheduled. the failure mileage was unknown. vin tool confirms parts not available.

Ford has a tsb for a known issue of the evap purge valve malfunctioning and causing the fuel tank to collapse. i fueled my vehicle up this morning and, upon starting, it stalled. i started it again, and after pumping the gas, it stayed on. the check engine code is p0441a.

My heater box fails to defrost my windshield and i have to dangerously try to wipe the fog off the windshield by hand to be able to see. without the air to clear it off and the windshield fogging over it is extremely dangerous to everyone. the first time the car was stationary and i waited for the windshield to clear using the sun to help. the sun is not always available to help with this problem. this problem has occurred while driving causing a dangerous safety issue for everyone around including me. i am getting the car fixed at a cost of about $1000 which is a huge amount. the part is on back order with many in front of me with the same problem therefore i do not know when this will be fixed. i believe that there should be a mandatory recall for the safety of everyone. the heater box has been failing for the last 4 or 5 months or more but the window only fogs up and frosts over now because of the weather change. thank you for your time. *tr

Vehicle suffers from transmission shudder issues. there was a recall for it but the ford technicians stated the shudder was not enough for a full repair and instead performed a minor fix which has done nothing to eliminate the issue. this issue exists on a wide range for ford vehicles with a common transmission. the shudder happens when accelerating from a stop, typically when shifting from first to second gear and also can happen when shifting from second to third gear.

Tl* the contact owns a 2012 ford focus. the contact stated that the seat belt was difficult to latch and unbuckle. the dealer diagnosed that the vehicle needed a new seat belt pretensioner. the vehicle was not repaired. the failure mileage was 100,000.

Electronic power steering suddenly failed while turning into a parking area. the wheel became so stiff that it was nearly impossible to turn it. this event occurred in a parking lot at low speeds but some reports show that this has happened to other 2012 focus cars while driving at highway speeds. *tr

While driving around 35mph, the vehicle began to slow down by its self. i had to pull off the road and coast to a stop. the engine was still running, the car was still in drive, the engines rpm's would go up, but the vehicle would not move. like the transmission was disengaged with the engine. i had to have it towed. *tr

2012 ford focus. consumer writes in regards to driver and passenger door latches malfunction. consumer requests reimbursement for door latch recall repairs. *smd the consumer stated both the left passenger's and driver's side door latches broke. the dealer and manufacturer were notified. the manufacturer denied assistance. updated 09/12/2017*js

Tl* the contact owns a 2012 ford focus. while driving 75 mph, the rear latch failed and caused the trunk of the vehicle to open independently. the contact mentioned that the failure recurred on three separate occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the failure mileage was 135,746.

Tl* the contact owns a 2012 ford focus. while driving 30 mph, the vehicle jerked, stalled, and the air bags inadvertently deployed without impact. the contact sustained head injuries that required medical attention. a police report was not filed. the vehicle was taken to a dealer, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 61,000.

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle experienced a loss of power and the software update warning indicator illuminated. the vehicle was taken to the dealer, but the technician refused to repair it due to a salvaged title. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages), but the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the failure mileage was 80,000. vin tool confirms parts not available.

Tl* the contact owns a 2012 ford focus. while operating the vehicle, the door sensor illuminated, which indicated that the rear passenger door was opened. the contact discovered that the door had erroneously opened and could no longer be secured and locked. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 100,000.

My transmission shutters very badly i have had it at the dealer in los lunas new mexico. it is still not fixed. my streering assist light came on and ihaveno power steering. after the last oil change to change oil light will not go off even after the reset procedures have been followed. the lighter does not work. o and to top it off i just got a recall letter something to do with electrical failure . but had nothing to do with the above problems. this is way many for a car of its age i am sure i have a lemon. what can be done?

I received a safety recall 16s30 letter from ford on 10/6/2016. i called my local ford dealer & was told they do not have a remedy for the side door latch problem & to call back in april, may or june of 2017. letter says if there are symptoms to call my dealer for diagnosis & repair. i do not know what symptoms are, & how can they repair if parts are not available until next year? now i'm afraid to drive for myself and my passengers. not enough specific info provided. recall causes more fright than if i didn't even know about the problem to begin with.

The rear driver side door will not latch properly, i have to restrain the door with a seat belt in order for the door to not open while driving, there is no current recall on this model for ford focus but there is on other ford vehicles for the same issue, this is the second time this vehicle has had door latch issues, the first was just under a year prior for the driver door, which opened while i was driving, the latch at that time was covered under the vehicles extended warrant but took over a month to repair at the dealer, i do not have any police reports, but when the second latch failed i did file a complaint with fords main 800 number where they told me the product would be replaced, upon talking with the ford dealership to schedule an appointment to have the repairs done, the dealership promptly told me that the repairs are not covered and that i would have to pay $700 to have their faulty product repaired. as of right now the door latch remains un-repaired and i have a seat belt tethered to the rear door to keep it from opening while the vehicle is in motion.

Driving down the highway and my power steering in my 2012 ford focus went out completely almost cause me to crash was going 70 mph and bearly was able to get to the side of the road safely.

Tl* the contact owns a 2012 ford focus. the contact stated that the driver side seat belt would not immediately unlatch. later, the buckle would not latch at all. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 100,000.

While driving at 40 mph, weather clear 80 degrees, my sunroof exploded/shattered. i checked to see if it had been hit by a rock or object and none were seen.

I was involved in an accident in february 2016 and my crash bar broke off and the airbag sensors broke off, so the airbags did not deploy on impact. the other car swerved to miss hitting my drivers side door and so i t-boned him and the airbags did not deploy. i was in the process of trying to turn to miss him.

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle experienced a loss of power steering. the contact stated that the power steering warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the power rack assembly and power steering motor were defective and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 79,749.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Had the steering assist fault error come on again for the third time in a month-second time in less than a week. i was coming to a stop, driving less than 5mph when it happened.

Shortly after purchasing my vehicle the transmission started having issues. it has been "fixed" now several times. currently at times when you accelerate the rpms will jump and the entire car will hesitate and vibrate. they have replaced the clutch packs a few times and the tcm and reprogrammed things several times and the issue keeps recurring. at times im not sure if the car is going to accelerate. the date i stated this happened is the most recent date that the issue occurred it has been happening since i got the car 4 years ago. what a terrible first brand new car ever.

The power steering on my 2012 ford focus goes out intermittently, once when i was driving, but then it came back on before i had a chance to stop. usually it goes out as i begin to move my car away from its parking place. i have to shut the car off, restart it and hope the problem goes away. one time the problem didn't go away in spite of my stopping and restarting the car, and i had to drive it the rest of the way home without power steering. no fun.

Tl* the contact owns a 2012 ford focus. while driving approximately 10 mph, the instrument panel lights failed to illuminate and the radio failed to operate without warning. the vehicle was taken to a dealer where it was determined that a software update was needed. the vehicle was not repaired. eventually, the instrument panel lighting illuminated again. the manufacturer was not notified of the failures. the failure mileage was approximately 68,000.

Tl* the contact owns a 2012 ford focus. while driving at an unknown speed, the rear driver side door unlatched independently without warning. the contact mentioned that the door failed to latch. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the manufacturer was not notified of the failure. the failure mileage was unknown.

Tl* the contact owns a 2012 ford focus. while driving various speeds, the front windshield wipers operated independently. when the front windshield wipers were activated, the wipers failed to operate. the vehicle was taken to the dealer where it was diagnosed that the wiper switch and steering angle sensor failed and needed to be replaced. the vehicle was repaired, but the failure recurred. it was later diagnosed that the main computer system failed and needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was made aware of the failure. the failure mileage was approximately 52,000.

Tl* the contact owns a 2012 ford focus. the contact had the clutch replaced on the vehicle, but it continued to jerk each time the accelerator pedal was depressed. the vehicle was taken to the dealer, but the failure could not be duplicated. the failure recurred. the manufacturer was not made aware of the failure. the approximate failure mileage was 30,000. updated 12/20/16*lj

Tl* the contact owns a 2012 ford focus. while making a right turn, the front driver side door opened. in addition, the rear door latch failed. the front driver side door latch was repaired. the vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the manufacturer was not made aware of the failures. the approximate failure mileage was 117,000. vin tools confirms parts not available.

Transmission shutters and hesitates while driving. there is a grinding noise when you give gas after turning a corner. dealership just reprograms and says it has to adjust to driver but it never fixes the issue. i worry a wreck may happen if the i can't make the car respond timely because of the hesitation. now they want to charge and i refuse! love the car but hate the transmission. you required a date below that this happened but this is a daily issue.

Tl* the contact owns a 2012 ford focus. while driving various speeds, the steering seized and the steering malfunction warning indicator illuminated on the instrument panel. the contact pulled over, restarted the vehicle, and the failure went away. the contact stated that it was the first instance of the failure. the vehicle was taken to an independent mechanic for diagnostic testing, but the details of the diagnosis could not be provided. the manufacturer was notified of the failure. the approximate failure mileage was 76,000.

The passenger front window stopped working and i'm afraid there is an electrical short.

As i was going around a corner to enter the freeway something broke in the seat back and there isn't much support any longer.

My vehicle's fuel tank is compressing due to a faulty vacuum purge valve requiring a new tank, fuelpump and purge valve. this issue has caused my vehicle to stall in freeway traffic @ approx 60 mph and to stall in stop and go traffic. my rpm will fluctuate when at a stop and my fuel guage is completely inaccurate registering full to 1/2 at random. smell of gas from somewhere but unknown. symptoms match a recall on a 2011 ford fusion but no recall on a 2012 ford focus

My 19 year old daughter drives this car and is in college away from home. she got in her car in the parking garage at her apartment, cranked it, and the "steering assist default" message lit and she was unable to steer the car. thankfully, she wasn't driving anywhere when this occurred or it could have been very bad. we had to have the car towed to a ford dealership, and they tell us that it's going to cost $2,000 to repair!!!!! not acceptable!!!!!

Recall on the door latches. my drivers side back door will not close and latch. i have contacted the dealership. they've ordered an emergency replacement but saying it's going to be 2-3 weeks before it arrives. at this point i'm driving with my back door literally tied closed. since it won't latch the door open alarm is dinging constantly when driving. my complaint is first of all if ford knew this why aren't replacement parts available? second of all i feel like they should be responsible for getting me in a car that is safe while waiting on parts to become available.

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle experienced a complete loss of power without warning. the vehicle was taken to the dealer where it was diagnosed that the malfunction was due to the fuel tank and fuel pump, which needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 105,000.

We have an unsafe transmission in our 2012 ford focus, we have had trouble since we bought it new aug. 2011. ford refuses to fix the problem.

Purchased a used 2012 ford focus with 89,000 miles. i've owned the car for two years. i recently began smelling fuel. after filling the fuel tank i began looking for the source of the leak. i jacked up the rear of the vehicle and noticed a fuel leak and the fuel tank was plastic. i took it to a deal for the door latch recall and was informed it needs a fuel tank do to a crack on the top of the tank. the cost of the new tank installed is $1340.00 witch included the labor. there is no way a fuel tank should crack in four years. the vehicle has never been in an accident. there is a fuel tank recall on ford fusion and lincoln millan, witch also have plastic tanks. this is reminding me of the 70's when american car manufacturing was terrible.

The steering assist fault happened a few times after i purchased the vehicle at 60,000 miles april of 2015 . turning on and off the car fixed it those at least 10 times it happened. now october 2016 at 102,000 miles my car failed me in traffic at a stop light. i pushed the gas and it wouldn't drive, the steering wheel locked. after being off for 10 min it was movable. made an appointment with ford for the b12 update thinking that would fix it. the day of the appointment i couldn't get my car out of my driveway. i started the car multiple times and the steering assist fault symbol came up and i could turn the wheel. i had the car towed to ford. they did the b12 update and the wheel is still locked . they said they don't know what it could be and i told them i see online so many cars like mine with the same issue. they said they can do a diagnostics for $109. now i see how much it's gonna cost and ford won't help me with a solution because there is no recall and the car has high mileage with no warranty. they ask said i could complete the other recall i saw online because i'm out of warranty?? i don't know what to do i can't pay $2000 to fix it when it's a problem with the make of the car. the only option he gave me was to trade it in and buy a new one with a goodwill credit. i don't have money for that either i owe $12,000 on the car. case # with ford cas-10809286

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle failed to accelerate. the contact had to apply force to the accelerator pedal to increase the speed. the dealer was notified of the failure and indicated that the vehicle had a salvaged title. the dealer refused to provide the recall repair and advised the vehicle owner to contact the manufacturer for a recommendation on a repair solution. a repair appointment was not scheduled with the dealer or an independent mechanic. the manufacturer was contacted to determine if the vehicle would receive the repair for nhtsa campaign number: 16v643000 (latches/locks/linkages). the approximate failure mileage was 78,000. vin tool confirms parts not available.

Power steer assist system went out completely. i was driving and took a turn and the electric motor failed and cant steer the car at all. sitting in driveway undrivable. *tr

Steering assist malfuntion ,my stering is hard ,and my dealer no cant fix that problem,my car have 73513 and have guaranty ,and the dealer said ,i need paid for fix that problem

A message of "steering assist malfunction" appears. lose power steering ..hard to drive. when you turn off the car and turn it back on it "fixes" itself and you can drive. otherwise, very difficult to drive. very hard to turn when driving.

While driving the electrical power steering assist failed (dashboard indicator and loss of power steering). this has happened about eight (8) times. when this occurs the vehicle becomes almost impossible to navigate, on two occasions almost leading to accidents. in this condition the vehicle poses a serious personal and public safety risk. i took the vehicle to my local ford dealer (metro ford of madison, wi) who kept it for four (4) days. they stated from the very beginning that they know nothing about the steering problem, tested the car for four days and charged me $150.00 for test that produced no results. within two (2) hours to picking up the vehicle the electric power steering system failed multiple times. ford needs to issue a recall and replace the electric power steering system immediately at no cost to the owner. or just buy the vehicle back from the owner. i believe this vehicle poses a great public danger.

When the car is put into drive or reverse the steering locks and you cannot control the steering. i almost hit car next to me at a grocery store parking lot and my garage wall while backing out. it happens in my driveway, store parking lots, where ever i go and the mechanic experienced it at the dealer. the dealer found it to be the electronic power steering system has failed and it needs a new one costing $2,141.34.

Tl* the contact owns a 2012 ford focus. while driving 55 mph, there was a knocking noise coming from the transmission. the vehicle was taken to the dealer where it was diagnosed that the transmission bar needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 44,000.

Tl* the contact owns a 2012 ford focus. upon coming to a stop, the gear shift randomly shifted from drive to neutral without warning at any rate of speed. the contact checked the gear selector several times, which indicated that the gear was in drive; however, the vehicle failed to accelerate. the vehicle was taken to the dealer for diagnostic testing. the contact later received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages), which indicated that the parts may become available in the second quarter of 2017. the manufacturer was not notified. the failure mileage was not available. vin tool confirms parts not available.

While the car is in motion on a city street and i accelerate it jumps, jerks and shakes. it has been checked out many times. it can't be fix. i believe this problem should have a recall. this happens everyday when i drive my car.

At approximately 70,000 miles, i had turned off my car to get gas. when i restarted the car, i received a power steering assist fault message. the power steering no longer operated. i could still steer the car, but it was extremely difficult. multiple restarts did not resolve the problem. i took my car to the dealer, and they verified the issue. the dealer offered to replace the entire steering rack containing the electronic power steering module for $1700.

I went to ford late september for my car stalling and was told my transmission was failing again. my transmission had already failed once on a 2012. ford fixed it and then a couple days later my check engine light was on. i brought it back and ford said my fuel tank had collapsed and that i would need to pay $2k to replace it. i'd never heard of fuel tanks not lasting the life of the vehicle. i did further research and found out ford has released a tsb for this known issue which is a precursor to a recall. i am not sure why ford would not cover a faulty fuel tank and i am not sure how this is not a safety issue when my car can stall or leak flammable liquid or fumes. i've read that other focus owners have had theirs replaced twice or more so i am not confident ford actually has a solid fix to the issue and i do not feel safe driving my car.

Daughter was driving to school and power steering suddenly quit functioning and warning light came on while driving in a busy city street in davie, fl. had a local mechanic do a quick check but could not diagnose problem. will be contacting local ford dealership for assistance feel it could be unsafe for myself and others if i drive much this way

My wife's 2012 ford focus sel driver side rear door won't close. my wife was driving to work on a blvd. going straight and the car computer started to ding ding ding... the message stated the driver side rear door was open, now the door won't stay closed. we keep the rear door closed with bungee cords now. luckily she didn't didn't have a rear seat passenger at the time. there seems to be a disconnect between the brain and the body when talking about ford customer service, ford recall hq., and my local ford dealer. it all sounds good on the phone but the rubber ain't meeting the road on anything actually getting done. anything.

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle experienced a loss of power steering. the vehicle had to be restarted in order for the steering to be operational. the vehicle was taken to the dealer where it was diagnosed that the electronic power steering module needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 61,000.

I was driving on a street and my door flung open and now it doesn't close.

Steering assist quit working during starting of vehicle. warning light came on to take car for service. car very very very hard to steer. taking car for service tomorrow. still driving the car.

Twice in mid september 2016 the message "steering assist service" came up after starting the vehicle and the power steering on the vehicle would not work. the solution seemed to be turning the power off, then restarting the vehicle. after restart the power steering was working again. a visit to the dealer's service department found no problems with the system. my concern is that this is my daughter's car, she's 18 years old and if the steering fails while she's driving, there may be an accident. if ford recalled other models for the same problem, why won't they recall the focus and take care of these customers as well?

The transmission has shuddered and slipped from new. ford has replaced the clutch twice, made program module adjustments numerous times. nothing they have done has resolved the problem. i purchased this car for my daughter and constantly am concerned that she drives a car that does nothing but hesitate and shudder

Takata recall. transmission control module (tcm) ford recall fsa 15b22. my vehicle would struggle to shift into second and third gear whenever i was driving, so i took my vehicle to a ford dealership for the tcm to get reprogrammed, as per the manufacturer's recall in june 2016. it seemed to help with the harshness of the vehicle's shifting, until friday, september 23rd, 2016 whenever i tried to get my car to reverse and it acted as if the vehicle was still in neutral. it wouldn't go in reverse and my check engine light was now on. the shifter was in reverse correctly, and the reverse lights came on but the car went nowhere. my ford dealership told me to drive it up to the dealership so they could look at it and diagnose the problem, so i did. it overheated three times in the 45 minute drive up, despite cautious driving. i had to have it towed to the dealership, which was not covered by ford in any way. the dealership service department told me that my car would be diagnosed later that day (monday, september 26th) and any necessary parts would be ordered by the end of the day. i hadn't heard anything back from them in over 3 days so i called for an update. they confirmed that the problem is the tcm and it needs replaced, as the "reprogramming" they did in june 2016 was too little, too late. the problem is that the tcm is heavily backordered, so the factory isn't even shipping our any tcm's until november 4th, which mine might not even be included in that shipment and it is "highly likely" that it will be closer to christmas before i get my car fixed and returned to me. to add insult to injury, they are refusing to provide me with a service vehicle, so i don't know what to do for the next 3 months that my car sits at their dealership awaiting its part. how am i to get to work? pick up my son from school? get gtoceries? i'm an only parent and cannot be without a car.

Tl* the contact owns a 2012 ford focus. the contact stated the front driver side door would close or open independently. the vehicle was not diagnosed or repaired. the contact referenced nhtsa campaign number: 16v643000 (latches/locks/linkages) however, the vin was not included. the manufacturer was notified of the failure. the failure mileage was approximately 65,630.

I took my 2012 ford focus to get fixed at wayne ackers ford in lake worth florida upon dropping my car off the gentleman started telling me my car isn't affected when it is and later on says i have to see if it's under warranty then tells me it needs to be at 150k miles that makes no sense at all the car is still there i'm watiing on a response.

Tl* the contact owns a 2012 ford focus. while driving at any speed, there was a loud booming sound coming from the stereo module intermittently and without warning. the failure occurred even when the power was turned off. the vehicle was taken to a mechanic who diagnosed that the entire stereo module needed to be replaced. the manufacturer was notified. the vehicle was not repaired. the approximate failure mileage was 55,000.

Tl* the contact owns a 2012 ford focus. the contact stated that after turning on the vehicle, the instrument panel would display a warning message of "steering assist fault". the vehicle was taken to the dealer where it was diagnosed that the power steering gear box would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 110,000.

Power steering assist fault power steering will not function until car key is turned off and on a few times. this sounds like the same problem they have inthe ford fusion and it is on recall. this is a serious safety problem and it should be recalled?? it does it about once day.

Tl* the contact owns a 2012 ford focus. while driving 40 mph, the steering wheel seized and the power steering failure signal illuminated. the manufacturer was made aware of the failure. there was no recall related to the power steering failure. the failure mileage was 86,000.

Power steering sporadically comes in and out – usually when the car is just started and we attempt to back out – the steering has no power. steering wheel lockes while driving. ford service ran diagnostic on the vehicle and no error codes were present. they can not find a solution or why the problem is even happening

Tl* the contact owns a 2012 ford focus. while driving approximately 50 mph, the check engine indicator illuminated, the vehicle stalled and completely shut off. the vehicle was coasted to the side of the road and towed to the contact's residence. the vehicle was later towed to a local dealer where it was diagnosed that the fuel pump failed to open and caused the fuel tank to collapse. the manufacturer was made aware of the failure and referred the contact to the dealer for a complete diagnostic. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the failure mileage was 48,000. vin tool confirms parts not available.

Tl* the contact owns a 2012 ford focus. while driving 60 mph, the driver side door opened without warning. the manufacturer was notified of the failure and the mechanic informed the contact that the door latch paw spring failed. the vehicle was repaired per nhtsa campaign number: 16v643000 (latches/locks/linkages), without the customer's knowledge. the vehicle was repaired and there were no additional failures. the failure mileage was 44,000

I took my vehicle to tropical ford in orlando fl for a recall regarding the transmission and clutch, which job had to be done 3 different times within 90 days. after i picked up the vehicle on the 2nd attempt the vehicle mysteriously developed a problem with the gas tank and some other sensors inside the tank and related to the fuel system. the technician told me that this was a known issue and that he could show me all the gas tanks they had replaced because they had a pile of them in the back. i was told that the problem was due to the design of the system and that ford was aware of the issue but they were not doing anything to assist or take care of this serious issue which causes your car to stall and engine to turn off while driving in the highway or city. i called ford warranty department and filed several complaints and each time i was told that this issue was not cover by the warranty and there was nothing they were willing to do regarding this matter. this issue puts lives at risk when a vehicle turns itself of while driving in the highway or city. this issue is putting drivers and families at risk. this issue started at the beginning of 2016 and i recently had the repair done at the same dealership mentioned above.

Tl* the contact owns a 2012 ford focus. while driving 40 mph, the front driver side door flew open. the contact took the vehicle to the dealer for repair and was informed that all four door latches need replacement. the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for repairing all four door latches. the manufacturer was made aware of the issue. the failure mileage was 138,000.

Tl* the contact owns a 2012 ford focus. while driving 35 mph, the passenger side door flung open. the vehicle was taken to a dealer where it was diagnosed that the latch failed and needed to be replaced. the vehicle was repaired; however, the failure recurred. the vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the manufacturer was notified of the failure. the failure mileage was approximately 140,000.

Takata recall.chronic transmission issues with the powerpoint transmission and clutch; services 6 plus times in 2 years for the same complaints, the dealer updates the transmission or replaces the clutch then 3 or so months later the same issues arise. when in stop and go traffic or car is shifting from 2nd gear into 3rd there is erratic shifting, bucking, her king, lurching forward, hesitation when trying to pull into traffic. this car is chronically unsafe!

My wife was driving her little ford going through a corner and the power steering failed without warning and she nearly crashed!! she managed to limp it to the ford garage as i was out of town, where it was diagnosed that the epas had failed. the epas failure is rampant through a range of ford model vehicles and they don't give two hoots about our problem because there haven't been enough (what!!) failures to warrant a recall on the 2012 focus although its a known problem with this model and it is currently the reason for a class action law suit in california. their customer service doesn't even say "sorry" just that ford is offering no assistance. power steering should not go out on a 2012 vehicle with only 44000 miles on it. steering gear replaced at a cost of $2009.00.

My daughter was driving from her job when the power steering went out on her 2012 ford focus. she is a college student needing a safe reliable car to get her back and forth from college. it is unbelievable that the fusions were recalled for power steering failing. why not the focus??? it is ridiculous that its going to cost an estimated $1850 to fix a problem.

Power steering failure. stationary, when starting vehicle power steering will not operate. have to restart a few times to get the power steering to operate.

On 9/18/2016 in a shopping center parking lot,started car put into drive and was turning onto exit lane of lot when steering wheel stopped turning and amber "i"light came on.stopped vehicle .put in park.could not turn wheel either direction.turned car off then restarted,amber light stayed on power steering assist failure.was able to maneuver car to a safe parking area from lane .it was a scary event .my friend her 4 month old and 4 year old were in the car with me and also her 15 year old niece!we were about to go on the highway!! i now understand a recall has not been issued after hundreds of complaints for this safety problem on this vehicle even though this same system has been recalled on other models.i am appalled and perplexed as you are responsible for all our safety.please do your duty to recall this safety problem.

Since i purchased my 2012 ford focus with its "dual clutch" automatic transmission, i have had nothing but problems. it jerks, hesitates, has real trouble shifting in the first 3 gears. ford has extended the power train warranty to 150,000 miles, maybe they know something is wrong. i have had the car serviced 10 times for the same problem. mostly, they reset the computer or put in the same defective parts each time. no real solution has ever been presented to actually fix the car. the car jerks, downshifts, upshifts horribly. this happens from 1st gear thru 3rd gear. this car is the worst car i have driven and i am stuck with it because ford will not help. please help nhtsa to bring this huge problem to light. i guess i will have to get lawyers involved to get ford's attention...

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer had not yet been contacted because the interim notice indicated that the manufacturer would notify the contact when parts became available. the parts were not available within a reasonable time frame. the dealer (oliver ford lincoln, 1001 e jefferson st, plymouth, in 46563, (574) 935-1001), which typically serviced the vehicle, was not contacted due to the part delays. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available.

Tl* the contact owns a 2012 ford focus. while driving, the power steering failed and the steering assist indicator illuminated. the vehicle was taken to an independent mechanic who diagnosed that the power steering fluid needed to be flushed. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the vin was unknown. the failure mileage was 38,000.

My car is having transmission problems, and loses power and has a hard time shifting sometimes. i got a recall notice at one time and lost the paperwork, and the ford dealership refused to look up the recall and said i needed to have the paperwork to get it looked at.

After starting the focus i would get a power steering fault alarm. turning the car off and on would fix the issue. now it stays off no matter what. this makes maneuvering extremely hard and dangerous.

I don't know if my ford focus 2012 is included in the tamara airbag recall or not. my clutch has been replaced several times due to sudden acceleration when stopped or slowing down.: it's the powershift transmission. my door latches were replaced per ford recall. new rear engine main seal replaced 7/12/17. vehicle has only 32,746 miles on it. tires already had to be replaced.

While driving and making a left turn in front of oncoming traffic the power steering went out making it extremely difficult to steer.

Driver window was slow to go up and down then finally quit working all together. took it to dealership in tallassee alabama. ben atkinson ford which is now tallassee auto. i was told it would cost me $275. to have it fixed.

Left rear door will not close and latch. i can pull door open without pulling handle. i also get warning for driver side rear door ajar. i noticed it ajar when i walked by it and tried to close it. it would not latch and stay closed.

Purchased car used and financed it and the second day the transmission started shuddering,getting stuck in low gear and almost got into an accident because it wouldnt go.took car back and had transmission replaced and the car does the exact same things it did before going out first time.

I purchased this car used in 2016 for my 16 yr old daughter. in the month of june 2017 the power steering would intermittently go out and make it extremely difficult to turn. on july 11, the power steering completely failed and i took it to a local ford dealership in chesterfield, mo. the dealership communicated to me that they were not aware of power steering issues with this care which is quite disappointing since there is significant content on the internet for this issue. the diagnosis is faulty power steering assembly and will cost me $2200 to fix. i am disappointed ford is not taking this issue more seriously. i am lucky my daughter was not involved in an accident.

On long trips (over 160 miles) with consistently high speeds, the engine torque and tachometer gauge level rises/whines, indicating a shift should be made in the automatic transmission, but the automatic transmission lags behind, causing the hover/forward stall due to engine torque, much like when you increase the torque causing the engine to "roar" before shifting in a manual transmission. this usually happens while accelerating on higher speed roads and highways at higher speeds, usually 40-70 mph range and mostly when on a long trip w/o stopping, except for gas. car is always in motion and there is no change in engine temp and no warning lights lit.this problem has occurred many times in the past 18 months. the date indicated was the most recent date.

Tl* the contact owns a 2012 ford focus. while driving 75 mph, the power assist indicator illuminated and the steering wheel became inoperable. the vehicle was taken to a local dealer (automax ford 3301 e. central texas expy, killeen, tx, 76543) where it was diagnosed; however, the contact was not clear on the diagnosis. the vehicle was not repaired. the manufacturer was notified of the failure and a complaint was filed. the failure mileage was approximately 150,000.

Tl* takata recall. the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign numbers: 15v340000 (steering) and 17v024000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was not contacted. the manufacturer was made aware of the issue and was not able to confirm when the parts would become available. the contact experienced a steering failure while driving 45 mph, in which the steering wheel seized without warning. the failure mileage was unknown. vin tool confirms parts not available.

Car always shudders when accelerating from stationary zero mph. this car has a sel option and is driven only in automatic transmission. i have never used the sel option! the shudder causes sloppy acceleration delays from zero starts, lights and stop signs, just like a manual shift being driven by a driver unskilled clutch/shift coordination. the same thing occurs when braking for a light, then at low speed, the light turns green and you change to accelerating instead of completely becoming stationary.

My daughter was driving our 2012 ford focus on the freeway (with my 2 year old granddaughter in the car) at 65 mph when she had a complete loss of power steering. a message appeared "steering assist fault - service required"... no warning, this messaged just popped up at time of failure. my daughter struggled to get the car off the road and called me - refusing to drive the car for fear of endangering her or her daughter. i had to come get her.... i drove the car home - allthough there has not been a problem with the car in the 2 times i have driven it. my daughter will not drive it again. i have read that there have been several hundred others reporting this same problem - including a report in the ny times. does somebody to die before there is a recall? the car has 75,000 miles on it.

For the last 2 years this car stops steering and has an error message that reads steering assist fault service required. the car stops steering when in motion and when parked and first started. the steering wheel is close to impossible to turn when this occurs and is very dangerous especially when this happens in motion. i have had it in for service at least 6 times regarding this issue and ford will motor corp is closing my case with no resolve. this is recalled on the fusion from the same year for the same malfunction. i feel unsafe driving this vehicle. it now occurs daily. i also still have extended warranty and that does not cover this issue apparently.

While out of town and attempting to reverse my vehicle in a parking lot, my power steering stopped working and my steering wheel locked up. i was unable to move the steering wheel and got a message saying "steering assist fault. service required". fortunately, i was able to turn off my vehicle and restart it without the error message coming back. while driving home on the highway that night, i felt the car was having difficulties while idling, felt it was about to stall several times and was extremely fearful that the steering would go out suddenly again. i took my vehicle into ford the next day and learned that the steering system needed replaced. the service manager said it was completely unsafe to drive home before a more than $1,700 repair and said the steering could go out at anytime. due to several other recalls and issues with my transmission and other electrical components over the past five years, i contacted the corporate ford customer service and asked for a solution. they refused to assist me with any type of discount or financial assistance for the $1,200 part that should not be suddenly going out in a five year old vehicle. they also refused to take any ownership over the many, many recalls on my vehicle and my fears regarding the safety of the vehicle. due to the other recalls that ford has had over steering concerns in recent years, i am extremely scared that my car is unsafe even after the repair due to several known problems in cars and parts that ford makes.

The hands-free phone system (sync) malfunctions and stops working causing unexpected distraction to the driver. warranty is expired, although ford extended the warranty for this issue on other ford vehicles.

On way to local store power steering went out. having to steer with much effort. stopped and tried to turn ignition off several times and restart, but did not work. it initially went out while in motion on way to store after accelerating from stop sign. noticed it when i had to make a right turn at next corner. and panel warning light came on.

Several mornings in a row my wife said she experienced having trouble placing the seat belt into the connector. it had got to the point where she would try to force it in there sometimes it would connect sometimes it wouldn't. now it doesn't connect at all.

Car shudders failed multiple times taken to ford dealer for recalls clothes replaced flashed tcm module multiple repairs by dealer and serviced by dealer also purchased service program for vehicle all documented had to get towed to delearship because of stationary failure said not to drive

Power steering cuts out while vehicle is on. steering becomes almost impossible. so far, it has only happened while stopped. concerned it could happen while moving.

Car jerks and bucks when proceeding from stop to accelerating. it's been doing this for the last year or so and seems to be getting worse. i have only 25000 miles on the car.

Started with horn and tail light intermittently not working. then intermittently as you are driving the car shuts off with no warning. this is a major safety issue! everything locks up and you attempt to make it safely to the side of the road. all dash lights work but car won't start. found same complaints on internet and youtube but no recall. took to local ford dealer and they cannot find the issue. the diagnostic machine did not issue a code. i explained in detail the issue and asked for documentation of the issue. the paper they gave me said runs rough when ac is on. i said that is not the issue. they said don't worry the ticket is still open in the system. i asked if they could put a reader on the car while driven to catch the diagnostic code and they said no. so i am in same situation as other owners where my safety and others are at stake each time this car shuts off. also dealer said they h horn with a screwdriver to make it work for now. so no horn, tail light and car shutting off intermittently are serious safety issues. ford needs to recall this problem and fix it!

Tl* the contact owns a 2012 ford focus. while accelerating, the vehicle shook without warning and the malfunction warning indicator illuminated. the dealer was not notified. the contact mentioned that he had the clutch repaired per an unknown recall a year ago, but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 65,000. *js

Tl* the contact owns a 2012 ford focus. while driving 55 mph, the steering failed and the steering assist malfunction warning indicator illuminated. the vehicle was taken to spradley ford (located at 2828 u.s. 50 pueblo, co 81088 719-545-0192) where it was diagnosed that the rack and pinion needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and offered no further assistance. the failure mileage was 60,258.

Stop safely now - ford focus electric i have had this ford focus since new and have had at least 5 incidents of "stop safely now" warning which renders the car powerless for at least a few minutes. this has occurred in situations such as in left hand turn lanes which is a hazard to me and other cars. ford did a recall -- customer satisfaction program 15n03 and 15b23 which was an inspection of the high voltage wire harness. this inspection was performed on 10/26/2016. there was another occurrence on may 1, 2017, after this inspection. my wife was turning left on a busy street and got the message "stop safely now". she could not operate the vehicle for about 5 minutes. i don't feel safe operating this vehicle and my wife refuses to drive it.

When i started the car, the windshield wipers came on. the wiper switch was in the off position. the wipers would not stop. i turned the car off, and the wipers were still going. i had to remove the fuse to get them to stop. when i put the fuse back in, the wipers wouldn't come on. i drove about 5 miles and the wipers came on again and i had to stop and take the fuse out again.

I've had my ford focus for 6 months. i've experienced recalls on the transmission which i have fixed. now my steering assist fault light is on and my power steering went out completely while turning into my driveway. this is a major issue. i have noticed that other people have the same issue and many people have been in horrible accidents. what if this was to happen to me and my children? it wouldn't just affect our lives but also our loved ones. i would love to know if there is a recall on this or there is an ability to get my money back on the car.

I was driving my 2012 ford focus out of town while i was away for work and the clutch went while i was driving and almost caused me to go off the road.

I lost power steering without warning while driving my son to son to school. you can still steer the car but barely and i am a 200lb maintenance man. brought it to the ford dealer and it is going to costs 1700 to fix. i have read many other 2012 focus owners have had the same problem. very surprised it is not covered under a safety recall as it happens without warning and makes maneuvering the car almost impossible.

While stationary, the steering power assist failure warning light came on and the car was almost impossible to pull out of the driveway. this is the second time this has occurred.

My car had absolutely no warning signs of any steering issues. i drove to the tanning bed with no problem and when i came out and started my car the "service alert" came up saying "steering assist fault service required." my car had been stationary for maybe 20 minutes. i tried backing out of my parking spot and it was extremely difficult to turn the wheel. i was able to drive home- my arms were very sore by the time i pulled in the driveway. i called ford this morning to inquire about this issue and was advised it sounds like a leak in my steering system but the car is safe to drive. my biggest concern, aside from how much this is going to cost me, is that they said it was safe to drive?! if someone or something were to pull out in front of me or i needed to swerve out of the way for any reason it would literally be impossible to do so.

I own a 2012 ford focus i brought it brand new and drove it off the lot. this car has been in the dealership 3 times for the transmission but it is still worse than driving a manual!!! i was notified months and months ago that there is a recall for the door latches. i have called several times trying to find out the latest info on the recall. not to my surprise no one from ford has bothered to call me back!!! i have my family in this car and i do not want any of them popping out!!! shame on ford for selling these cars.

I had my car towed to my mechanic because of it has been not starting/hesitating to start when in park. i also tried switching to neutral and attempted to start and got nothing. my mechanic ran a diagnostic test and its coming up with a security code issue stating my key does not read but will start several minutes after attempt. this has just randomly started happening and i have read multiple complaints in ford forums stating the same situation. all lights on dash and radio come on but car has no noise and refuses to start. i thought it was my battery or starter and my mechanic has confirmed that it was neither. i tried contacting the ford dealership where i bought this car and they refuse to fix it or even acknowledge the issue. this make has had more issues than i have ever had with any vehicle i have ever owned. ford needs to step up because this is ridiculous. my husband has the same vehicle and his transmission is also on nationwide recall backorder for the same make and model. they should have had a warning for consumers that this was a terrible production year.

Tl* the contact owns a 2012 ford focus. while driving 70 mph, the check engine warning indicator illuminated and the vehicle stalled. the vehicle was towed to an independent mechanic (precision auto care in charleston, south carolina) who diagnosed that multiple codes leading to the fuel system reader were inaccurate; therefore, the vehicle was out of fuel. the fuel tank needed replacement. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 119,000.

Tl* the contact owns a 2012 ford focus. while driving approximately 25 mph, the vehicle suddenly stalled and failed to restart. the vehicle was towed to the midway ford dealer where it was diagnosed that the fuel tank collapsed and the fuel valve was damaged. the fuel tank and fuel system needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and opened case number: cas12489026. the approximate failure mileage was 96,000.

Transmission bucking, popping and revving high with no acceleration while in motion in 1st gear changing to 2nd gear and 2nd to 3rd gear. the vehicle had total loss of acceleration while turning onto a road by my house from a full stop. the sport mode on the gearshift lever does not light up and is not able to use. transmission problems are mostly in lower gears. this vehicle always had small transmission problems but this has gone to a dangerous point. i have made an appointment with my ford dealer, today is 6/13/17. they cannot get me in to see the vehicle until 6/19/17. while the ac is on, the vehicle always had issues accelerating on an slight incline. i just always assumed that it was just the way the vehicle was but it appears that it was just a symptom of an issue that has shown up later on.

My vehicle's fuel tank is compressing due to a faulty vacuum purge valve requiring a new tank, fuel pump and purge valve. this issue has caused my vehicle to stall in freeway traffic and in stop and go traffic. the fuel tank is also not accurately reading incorrectly, you are not able to tell how much gas you have with thh indicator. . ford focus- 2012, 58k miles

Tl* the contact owns a 2012 ford focus. while driving 40 mph, the "transmission malfunction service now" indicator illuminated. the vehicle hesitated and failed to accelerate. the vehicle was towed to academy ford (13401 baltimore ave, laurel, md 20707) where it was diagnosed that the transmission control module and transmission clutch failed and needed to be replaced. the module was repaired, but the clutch was not. the manufacturer was made aware of the failure and stated that the issue was "in the process of being recalled" and transferred the contact directly to nhtsa for a "status update." the approximate failure mileage was 98,500.

Tl* the contact owns a 2012 ford focus. while driving at unknown speeds with the cruise control activated, the rpms accelerated. additionally, the clutch was slipping without warning. the vehicle was taken to a local dealer (ford of clermont located at 1101 e highway 50 clermont, fl 34711 800-313-9787) where it was diagnosed that the transmission control module, electronic control module, and clutch needed to be replaced. the vehicle was repaired, but the failure persisted. the manufacturer opened case number: cas12559345 and referred the contact to the dealer. the failure mileage was 51,691.

Transmission continually falters and sensors give out. literally gave out while i was driving down the middle of the road. luckily there wasn't any oncoming traffic. this isn't the first time the transmission has faltered, but it was the most severe instance. other instances occurred while driving also. others have experienced this as well: http://www.wtae.com/article/investigation-finds-hundreds-of-complaints-about-ford-transmissions-1/7464893 http://www.carcomplaints.com/ford/focus/2012/transmission/ http://www.focusfanatics.com/forum/mk3-tsb-recall-problems-archive/411722-2012-transmission-shudder-issue-explained.html http://www.lemonlaw.com/wordpress/ford-focus-transmission-problem/

My car was parked. when i tried starting it up. the wheel locked and i received a message that stated "steering assist fault, service required". i tried to restart the car many time and the message continued to appear,

With less than 21k miles on the car and the alternator, it seized up, tore the pulley off, and shredded the belt and left my car dead. i was driving on the freeway and heard a metallic grinding and jingling sound. had i not been able to exit when i did, i might not have been able to safely navigate my car to a stop. ford is refusing to admit that it was their manufacturing that was responsible for this. they did not cover it under any of the remaining warranties on the car. my dad works in the auto industry and he was telling me that they test the alternators that his company makes to last 150k miles and that this should not have failed the way that it did.

I was driving down the highway at about 70 mph and the steering assistance malfunction message suddenly showed up on the display and the steering wheel became extremely tight to turn. restarting the car did not fix the issue.

Tl* the contact owns a 2012 ford focus. the contact stated that after the vehicle was turned on, the windshield wipers activated independently and could not be turned off. the wipers eventually slowed and stopped functioning independently. the failure continued to recur even when the vehicle was turned off. the vehicle was not taken to a dealer or independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and stated that they could not assist as there was no recall on the vehicle. the vin was not included in nhtsa campaign number 12v149000 (visibility). the approximate failure mileage was 105,000.

Driving (straight) on a highway going 55. car slows down to crawl, making grinding noise, error message appears "parking aid malfunction". was able to pull to side of road, put in park and cut off ignition. would not restart. dashboard still says car is in drive.

There was a power steering failure when backing out of parking spot. dealer indicated that there is a power steering issue that could impact safety (stranding the vehicle in parking lots or loss of control at speed).

There was a power steering failure when backing out of parking spot. dealer indicated that there is a power steering issue that could impact safety (stranding the vehicle in parking lots or loss of control at speed).

There was a power steering failure when backing out of parking spot. i was unable to turn the wheel, resulting in blocked traffic, and disruption to other drivers in the parking lot. managed to drive car (in straight line, back to earlier parking space). dealer indicated that there is a power steering issue that could impact safety (stranding the vehicle in parking lots or loss of control at speed).

The steering wheel locks up and won't turn this has happened while driving and when i just start the car. i can put my key in the ignition and all the lights, radio, and chime works, but the car won't start. i had it checked when i got it started and the battery was fine and the altenator was fine and so was my starter. i have been having problems with my car for the past 4 years please help.

Car was running fine then turned it off and 10 minutes later would not crank. car will not start.you can jump start it and it starts. now cut it off want crank

Help me understand why the nhtsa has not forced a recall concerning the major issues found with these transmissions? has ford pulled the wool over the eyes of nhtsa just as they have with their very own customers? my car sits at the dealership because im not convinced the mechanic has determined the true cause of the trans to cause a loss of power while i was driving about 20-25mph the trans seemed to slip into neutral but when pressing the gas ped the engine wouldnt rev nor would the car go any faster. i was 1/4 mile from my house & turned around to go back, i shut the car off & back on, the engine revved & back to idle, i put in reverse & it hesitated to move but did, i put in forward & it revved up 2x again while i to coast to my driveway. my car has shuddered at times & seemed to hesitate to know what gear to go into although i figured it to be normal since i owned the car since 9/2016 & the more i drove the more i assumed it was a type of trans that acted like a manual when it changed gears, i have only recently learned of all the major problems while doing research. i am concerned for my safety after reading just a small amount of customer complaints. the check engine light was on when i experienced the loss of power and codes p2831 p2832 & p287b were present. the mechanic said the "mechanical mechanism" is "stuck" keeping the clutch applied. he made this assumption with the transmission still installed & not checking the internal components; he must be pretty darn good to do all that! he checked the tcm per notification 14m02 which surprising passed. to the best of my knowledge notification 14m01 was not checked which would require the trans be removed from what i read. tsb 15-0121 also calls out a potential cause. they want me to pay $2500 to replace the clutch just to be able to further diagnose potential problems without fully diagnosing the problem. 78000mi

Went to run some errands and when i got back in my vehicle"passenger rear door" alarm kept beeping. door does not stay closed.

Vehicle looses steering assist when backing up or moving forward (intermittent problem). vehicle has only 35,000 miles. concerned about safety and lack of steering back up system. took vehicle to dealer and they charged us $2,000 to replace the electric steering gear. many owners of this model/year vehicle are experiencing same complaint and are concerned about potential safety and exposure to accidents.

Tl* the contact owns a 2012 ford focus. while driving approximately 40 mph, the power steering ability seized and the power steering assist message remained illuminated. the vehicle was driven to an independent mechanic (joe miller modern garage in mankato, minnesota) where it was diagnosed that the power steering rack failed and needed replacement. the failure occurred on may 13, 2017, but went away after turning the vehicle on and off. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin was unknown. the approximate failure mileage was 70,000.

Car gives a code that steering assist has failed when starting car. sometimes would reset if key turned off and turned back on. this started while under warranty but ford's techs claimed there was no problem, despite technical service bulletins on the problem. car will start, but won't steer. problem was brought to attention of ford dealer when car was still under warranty, but they have ignored the problem.

Tl* the contact owns a 2012 ford focus. while being operated, the vehicle experienced complete loss of power the vehicle was towed to the robin ford dealer where it was diagnosed that the purge valve, fuel pump, and fuel tank were defective and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 76,000. updated 07/18/17*lj updated 10/17/2017*js

Tl* the contact owns a 2012 ford focus. while attempting to exit the vehicle from the front passenger seat, the seat belt locked and did not unlatch. the contact called for assistance to force the seat belt to unlatch. the contact reported the failure to an unknown dealer in fort myers, florida, but the dealer did not return the call. the manufacturer was made aware of the failure and advised the contact to take the vehicle to a local dealer. the failure recurred several times, but was not diagnosed or repaired. the failure mileage was 17,000. ...updated 10/23/17 *bf *js

Electical power sterring malfunction. power sterring failed while driving on highway. was able to stop. but couldn't turn sterring wheel.

Tl* the contact owns a 2012 ford focus. within two weeks of purchasing the vehicle, it failed to start and the key was not recognized in the ignition. also, the 6 speed automatic transmission failed to shift appropriately and the contact had to turn the vehicle off and back on due to the failure. there was also a sudden loss of eps and the steering assist fault warning indicator flashed. the vehicle became difficult to steer intermittently. the dealer (dave knapp ford lincoln, 500 wagner ave, greenville, oh 45331, (800) 717-3673) was unable to diagnose the cause of the failures. the vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages) and two manufacturer service campaigns (transmission clutch shudder/transmission input shaft seal - 14m01, transmission control module extended coverage). the failure mileage was not available. parts distribution disconnect. updated 08/03/17*lj

Power steering failure when starting car with warning light . not in motion.

I was driving the vehicle on the highway and suddenly the transmission failed and the car speed dropped suddenly from 70 m/h to 30 m/h. the car behind me almost hit me.my kids and i were very close to die. called ford and told me there is a recall on the transmission. took it to the dealership and they said my car is covered by the extended warranty but they don't fix it because it's a salvage title. they said this recall program doesn't fix salvaged vehicles. few weeks before they fixed the door latch because there was a recall on it. they never mentioned salvaged vehicles. what salvage title has to do with the transmission. i understand if the car was hit at the transmission site, then you don't have to fix it. however, if a car was hit at the door or had hail damages and the insurance company changed the title to salvage, why don't you fix the transmission? ford people don't care if i or my family die on the road because of their fault. all what they care about is to save few dollars. please investigate this issue and see how they can put unrealistic terms for the recall. how come the company makes fatal mistakes and they still put their rules what to fix and what not to fix. i'm asking you to investigate this recall program. i'm asking you to watch the recall program and make sure that these companies are making vehicles to take us places not to take us to hell.

When taking off from a dead stop there is a slight shutter feeling. i proceded to google this issue and its a very common issue with these cars. dont understand why there is not a recall. the dealershp told me its a bad clutch in the automatic transmission. why would that be the consumers fault? i have a receipt from them stating that with a charge of 50.00 i had to pay also.

The car would get shaky at times when driving, and then yesterday, it wouldn't go into reverse. later, i tried to start it, and it wouldn't start. i disconnected the battery and reconnected it, then the car started and went into reverse. later, it went into reverse, and then it wouldn't go into drive. it has an automatic transmission. i took it in and was told it needs a whole new transmission. apparently this is a common problem with these vehicles. the vehicle was not in motion when this happened.

I went to get my oil changed someplace other than my ford dealership and since, the car has been running oddly. mostly issues with accelerating after sitting at a red light on roads where the speed is anywhere from 35 to 45 mph. it doesn't happen all the time, but i noticed it about a week after the oil change. the other issue, that is more cause for alarm, is that the doors will not close completely. first it was the passenger front door, then the passenger rear door and finally the driver rear door. all while stationary, thank goodness. since then, all but the driver's side front door have been secured with bungee cords for the last few weeks, because i did not have the funds to replace the door latches. one of which had been replaced only last year and cost me nearly $500 because the part hadn't been on recall! i then found out today that there is a recall on said parts that began in january 2017 but i have yet to be notified by my dealership! i only noticed because i wanted to see -if- there had been a recall due to hearing about a few other people having this same type of issue. see photos of bungee corded doors. this is extremely dangerous and those who own this same model of car should be notified immediately of a recall, not when parts are available. i would never have known had i not thought of doing my own research. i may never had known if i was waiting on my dealership to notify me... i may have been seriously injured or worse if i had waited on them.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000(latches/locks/linkages); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Airbag failed to deploy or exploded sending yellow gas into the air on impact of wreck as [xxx] was hit by another vehicle. resulting in total lose of vehicle [xxx] hospitalized. damage to his neck smashed shoulder. he has pictures and documentation of injury, police records and hospital records. “information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

On april 22 , 2017 while my daughter and her 5 years old child was driving from a cheerleader meet in maryland to sterling virginia, she stopped to retrieved a snack pack out of the trunk, when she got back in and started the vehicle the vehicle steering seized up and the light came on she was luckily able to maneuver the vehicle back to sterling va goons dealership . the vehicle as been at the dealership for 25 days; ford motor co offered an x-pin to purchase a new vehicle which they tried to intimidate my daughter into buying. the vehicle is in my name and i have since retired and live in fl . the vehicle is at koons ford very arrogant bunch and today i received a call that they wanted their loaner back and that for me to make a decision right away and authorized the payments for repair he did not offer any coupons or breakdown of the same. i told him to call me back and that's where it is now. ford know very well that there is a problem with the vehicle steering system and are playing games with people lives. please address my name is [xxx] thanks information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Car will sporadically and intermittently not turn over when key is in ignition. battery is not faulty. alternator is not faulty. wiring is not faulty. all have been tested. from what i have experienced this happens when the car's internal software (or more specifically transmission control module) does not recognize is in park thereby preventing the vehicle from starting. this sometimes prevents the vehicle from being started from anywhere of 30 seconds to at an extreme instance nearly 45 minutes. often times, the only way to start the car in these instances is to keep the foot on the brake, move the shifter into neutral and wait (for previously mentioned times) until the dashboard indicates that it recognizes the car is in neutral. (when this occurs, when shifter is first moved to neutral no gear appears to be highlighted in dashboard)

When the vehicle was started, the power steering assist malfunction indicator light was illuminated. the steering wheel seized and was unable to be maneuvered. once the vehicle was shut off and restarted, the vehicle was driveable. however, this has been an ongoing reoccurrence. each time the vehicle is shut off and restarted it seems to be resolved and driveable. vehicle was taken to mechanic, no issues could be diagnosed at that time. owner called to check for any open recalls under vehicle vin search, but no recalls apply to this ongoing steering problem.

I am receiving "electric power steering assist system" error messages as my power steering completely disappears. fortunately, each time it has been when i first start my vehicle and prepare to move. according to what i have read, ford has been aware of this issue, but i have never been notified. i have less than 50,000 miles on my car and this is just another in an ongoing "recall" situations. i have had starter issues, recall 15b22 transmission control module, silent recall for seal leak, car revving while driving down the highway and periodic display disappearance. i am very disappointed as i love the way the car handles and i get 40+ mpg on the highway but am now concerned about taking any trips or driving on highways as i have read this power steering issue can occur while in motion. this latest issue began about 2 months ago.

While backing out of driveway power steering failed. could not regain power steering until vehicle was turned off and then restarted

Our family took part in the recall campaign that was due to defective transmissions ford sold previously. (this campaign was not easy to discover). the car would stop in the middle of traffic randomly, and still does after the dealership applied the fixes ford suggested. my mother experienced total power loss twice and was almost in two accidents because of that. (the problem still persists). there are only 54,000 miles on the car and it is in great physical condition.

Power steering failure at 83,320 mi. it failed while starting the car. the power steering failure light/warning came on.

2012 ford focus. consumer writes in regards to transmission slippage, sunroof leakage and requests a repurchase. *ld the manufacturer advised due to the age and mileage of the vehicle they would not be able to review the vehicle for repurchase or replacement. *js

2012 ford focus fuel gauge reading erratic, specifically indicating full when near empty. this problem is accompanied by emissions check engine codes p144a. this problem is identified in tsbs as early as 2013 as an "evap purge valve" failure which causes fuel tank collapse. false fuel level indication may cause drivers to run out of fuel and become stranded. dealer advises fuel tank has collapsed and requires fuel pump, fuel tank, canister and solenoid replacement immediately due to risk of car stalling out and/or running out of gas unexpectedly. when fuel tank is full just after filling up, car requires multiple attempts to start. mileage at failure: 83000. this appears to be a very common problem for 2012 ford focus. ford recognizes the failure of the plastic gas tank such that the replacement gas tank is a different gas tank which is not plastic, therefore passing on the very expensive cost ($2,000) of the design mistake to the customer. this is not a normal wear and tear cost of ownership problem! this was recalled on the ford fusion, it should be recalled on the focus as well.

Tl* the contact owns a 2012 ford focus. while at a stop light, the vehicle jerked violently and the service transmission warning indicator illuminated. the contact stated that the vehicle had been repaired five times per the same recall for the clutch pack assembly failure. the vehicle was not repaired this time. the manufacturer was notified of the failure. the recall information was not provided. the approximate failure mileage was 103,000.

Air bag light wont go off took to dealer charging 110.00 to check it seen many complaints about this.

Seat belt gets and remains wet after rain and does not retract properly or provide tension for proper restraint.

Tl* the contact owns a 2012 ford focus. the contact stated that the power steering assist failed. while attempting to reverse the vehicle, the steering wheel became difficult to turn. the power assist indicator illuminated after the failure occurred. the dealer diagnosed that the steering rack failed. the vehicle was repaired and the steering rack was replaced. the manufacturer was not notified. the failure mileage was 59,000.

The lug nuts are swelling and separating. because they are two part chrome covered. for this car, the lugnuts are custom. if they are placed by standard lug nuts, then the wheel cover cannot stay on. the two part chrome lug nut is not carried as a stock item in a dealership. tires cannot be removed by standard lug wrench, because the lugnut is not a standard size. the lug nut must be cut off. therefore if a tire becomes flat on the road, it must be towed into a dealership and not fixed at any other place. i was told that it could take over a week to get a lug nut in with a greatly increased price of over $20 instead of a standard lug nut cost of $4. received the following from the dealership gary crossley: dear thomas, during your recent visit, we recommended the following important service(s):† • tires require immediate replacement. at quick lane at gary crossley ford, our factory-trained technicians can provide this service while you wait. and there's no appointment necessary — simply excellent service at your convenience. stop in today! sincerely, your quick lane service team

Audio control module(radio) it does not work. it has nothing but static noises coming out and the car is only 5 years old. this affects what is wrong and there is thousands of complaints. to get it fixed it will cost over $800 to fix it. if you look the radios have been bad in focus,feista,fusion & taurus from 2008 to 2013. ford knows about this problem and now the consumer has to pay for it. since it is electrical it could effect other parts of the system. they told us to put an after market radio system in and that will still cost over $700. i am life time ford buyer and now i fill duped from them.

Tl* the contact owns a 2012 ford focus. while driving in the rain, the passenger side windshield wiper suddenly stopped operating. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the contact was informed that the vehicle was not included in nhtsa campaign number: 12v149000 (visibility/wiper), although the failures were identical. the failure mileage was 36,000.

Power steering went out

Car was parked. started the car and put it in reverse to pull out of parking spot. the car rolled forward, the steering locked and all brakes became disabled. had to open door and roll out of the moving car because it was headed for a lake. the ground flattened out and car stopped.. started car and everything worked normally. in addition, it will roll backwards while in drive on a very slight incline. this car is dangerous. ford: do the right thing before someone is killed.

I'm currently on my 4th powershift transmission. i get a new one installed yearly due to unsafe driving hazards it causes. jerking, hesitation, rolling backwards on slight inclines. several times while driving at highway speeds the powershift transmission slipped out of gear and i had no speed control. very scary! ford keeps installing a new transmission but, it never fixes the problem. they did increase my warranty to 100,000 miles. i intended to keep this car for my teenage daughter when she starts to drive but, i would never trust her life with this car. i can't trade it in because all dealers know this car is a lemon.

2012 ford focus se 65k miles: automatic transmission stops suddenly loosing power and can cause an accident when you go on the highway or on busy street. shift gear get lost and speed, velocity and acceleration decrease. wheel bearings make a lot of noise on the rear tires like if they going to fly out of the car. radiator have a hair line crack so is leaking coolant. note: the car is well maintained and have all maintenance made on time. no abusive driving. what happen ford???😡 no quality at all!!!

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the contact was not able to get the recall remedied due to lack of communication by the dealer. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer and was informed that they would call the contact back with an appointment. the manufacturer was made aware of the issue and stated that the dealer would get back in touch with the contact; however, too much time had lapsed. the contact had not experienced a failure. vin tool confirms parts not available.

On 10/23/2015 at 51,289 miles, i took the car in because the car intermitterly would not start & when taking off from 1st to 2nd gear, it was jerky. i would have to let off the gas. i also experienced a rubbing & scraping sound that i found out is what they said was the transmission clutch shuddering. the clutch & tcm (transmission control module) were replaced under the ford technical service bulletins tsb15-0120 & tsb-15-0121. on 10/12/2016 at 71,906 miles, i took the car back into the same local ford dealer for shuddering again. they replaced the clutch again & reprogrammed the pcm/tcm & preformed an adaptive learn procedure. i still experience a grinding sound mainly while turning, but have been assured that it is normal & not an issue. my most recent issue is my airbag light came on stationary (no flashing). i currently have less than 80,000 mile on the car. i took it into my local ford dealer & the car gave code dtc b00c2-11-ocsm (right front seatbelt retractor assembly shorted). it will cost over $700 to replace!!! i was told if i am in an accident where the airbags need to deploy, they will not deploy......none of them! less important problems i've experienced is the manual lumbar in the driver seat broke & the "beauty ring" around the headlight switch cracked. ford does not sell just that piece. you have to buy the whole cover that also goes around the air vent right above it even though they are separate pieces clipped together, which is $45.

Tl* the contact owns a 2012 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 05/31/17*lj *as

Shuttering transmission - brought in to ford to have serviced because there was an extended warranty offered but my car had already passed the milage limit. i had gone in previously complaining about the shutter and was informed it was because of the type of transmission it was. now that there is an actual problem with the transmission i now no longer quality for the extended warranty because it was not discovered until i passed 100,000 km

Tl* the contact owns a 2012 ford focus. the contact stated that there was a progressing failure with the transmission clutch. the vehicle was taken to the dealer more than five times, but they were unable to replicate and diagnose the failure. while driving at highway speeds, the vehicle independently reversed while being operated in the drive gear. the vehicle was unable to be driven due to the failure. the manufacturer was notified. the approximate failure mileage was 79,000.

While driving on the highway my focus began stalling out very abruptly. i was as if i was slamming on my brakes while cruising on the highway with no notification that it was about to happen. this happened many times and the car would sometimes stall completely or just keep moving. while idling at a stop the rpms would fluctuate rapidly then the car would stall out. i bought this car at 57k miles and at 65k it was diagnosed as the fuel pump which was replaced. now at 77k miles i am experiencing the same symptoms and they are very dangerous especially on the highway. the manufacturers pump is clearly faulty and it's costing me another $600 to replace for the second time. i have seen many others with this same issue and i'm hoping to see a recall on something this dangerous.

2012 ford focus standard transmission original owner experienced power loss 3x on highway in 6 years. vehicle would lose power on highway and could not accelerate past 65mph gas pedal to floor..no warning lights on dash slow acceleration in any gear with slight stutter. when i pull over turn off for 5 minutes then start again problem goes away.you tube search shows multiple ford focus owners same issue. checked with ford..told me they had software update but my vehicle not in list for upgrade as it is not affected.

Tl* the contact owns a 2012 ford focus. when the vehicle was started, the steering assist warning indicator illuminated. the steering wheel seized and was unable to move. once the vehicle was shut off and restarted, the vehicle was driveable. the vehicle was taken to a dealer where it was diagnosed, but the failure was not duplicated. the manufacturer was not made aware of the failure the vin was unknown. the failure mileage was 92,000. updated 07/12/17*lj *cn

1 the power steering stops working and hard to steer 2. the transmission shutters after getting it repaired for the third time

I have had the car back to the dealer twice for it studdering and not shifting right. it has still shuddered once in a while while going forward coasting and turning but not as bad as when i took it in. i love my focus but am so upset that it now has a major transmission problem that may not be covered under my extended warranty. i don't have that kind of money and i take good care of my car, getting oil changes ect when due. ganley ford in barberton now has it and is taking it apart to see what the issue is. should not happen on a car this new. it started making a loud noise when pushing on the gas and driving at about 40-50mph. the noise was loud like a race car, vibration noise. i took it in to ford the following day and was told it was not safe to drive. i mostly drive on street, not on the highway. it was in drive going forward that the noise issue occured, getting louder the warmer the car was.

Tl* the contact owns a 2012 ford focus. the contact stated that while exiting from the driveway, the steering wheel seized. the vehicle was towed to the dealer to be diagnosed. the contact was informed that the r and r steering rack and steering sensor needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 43,703. ..updated 06/08/17 *bf