2012 FORD Escape

Complete loss of acceleration while driving.

The rear wheel wells on both sides are rusting out near the top of the well. This is the earliest appearance of rust on any car I\'ve ever owned. Ford won\'t fix this through any warrantee.

Rear window exploded out while car was parked without any reason for breakage.

the rear window in the liftgate exploded for no apparent reason. Luckily no one was injured by the flying glass. The car was in park and the engine was off.

Power steering shuts down, dash lights go on,
no start without disconnecting battery cable, etc.

back window exploded/shattered over night

Exploding rear window

Purchased my 2012 Ford Escape in 2012. About 2 yrs. after purchase as I was exiting off a ramp of the Rt. #30 bypass, the vehicle accelerated without me engaging the accelerator. After pushing on the brake several times, I was able to get the car stopped. It totally frightened me; luckily, there were no cars in front of me. I called my Ford dealer for the car to be towed and diagnosed. The service dept. examined my car by putting it on the computer and found that there was no malfunction recently with the car. They said the vehicle was safe to drive.

Recently, on May 29, 2016, I had a devastating incident/accident occur in the church parking lot of my church.
I was driving, my husband a passenger; as I pulled into a parking space, I saw that I wanted to straighten the car out a bit. As I observed my location, I saw that a car was pulling in to a parking space behind me. I waited until the car was parked, put my car in Reverse and \"all Hell broke loose\"!! My car accelerated full throttle in Reverse
crashing into the vehicle behind me. It happened so fast and I was totally blown away emotionally and mentally as to what had happened. I have been driving for 56 years with a clean record of no accidents.
Luckily there were no injuries; however, let\'s project to what may have happened: (1) if the passenger in the other
vehicle would have gotten out of the car seconds before, he would have been killed. (2) if the car had not parked behind me, my car would have continued over a small embankment (possibly overturning) onto a number of cars already parked and with a strong possibility of fatally injuring other members walking into church.
This was an incredible accident which is going to be difficult for me to erase from my mind.
Fortunately the Insurance Appraiser/Adjustor from our insurance company was wise enough to deem the car as a total loss and get it off the roads.
Our Ford dealer never advised us of any recalls or questionable throttle complaints regarding Ford Escapes.

I\'m requesting assistance in my fight with my Ford Dealer, who won\'t claim responsibility for a faulty steering torque sensor (re-my locked steering wheal). Before having my vehicle towed in for repair, they\'re \"assuming\" it\'s an electronic throttle body recall – of which has nothing to do with the symptoms occurring with my locked steering wheel. Please help!!!

The contact owns a 2012 ford escape. the contact stated that the vehicle was included in nhtsa campaign number: 16v777000 (fuel system, gasoline) and the vehicle was repaired under the recall. the contact stated that after the vehicle was repaired, the vehicle would only start after several attempts. the vehicle was returned to the dealer, who acknowledged that the clamp for the fuel delivery module (fdm) flange was not properly placed, and the issue was corrected. the contact stated that the failure persisted while attempting to start the vehicle the following morning. the contact stated that there was an abnormal burning fuel odor entering the cabin of the vehicle. the manufacturer was not informed of the failure. the failure mileage was approximately 96,000.

Tl* the contact owns a 2012 ford escape. the contact stated that there was severe rust over the two rear wheel wells. the contact had taken the vehicle to the dealer flood ford of east greenwich (2545 s county trail, east greenwich, ri 02818, (401) 884-4000) who informed the contact that the issue might have been caused by the winter weather. the vehicle had not been diagnosed nor repaired. the manufacturer was not made aware of the issue. the approximate failure mileage was 106,000.

Over the back wheel well both sides of the car. then is rust and corrosion that is getting worse and worse. big pieces are breaking off more and more every day. i feel there is so failure or detachment of exterior body and frame components, and other structural components that may present a safety hazard

Over the back wheel well both sides of the car. then is rust and corrosion that is getting worse and worse. big pieces are breaking off more and more every day. i feel there is so failure or detachment of exterior body and frame components, and other structural components that may present a safety hazard

Brake booster pump failed during highway drive to work. brake pedal became soft. stopping car became difficult. after booster pump was replaced, front brakes began to stick causing brakes to overheat. abs/hcu control module also required replacement. ford does not currently recognize this problem a frequently occurring issue.

I have a 2012 ford escape what the following safety malfunctions: 1. driver's door malfunction driver's side door failed to close/ door lock ajar even when system door lock buttons are pressed. it first began june 1, 2021. door flung open while driving my daughter and i to school and work. i had to hold the door with one hand and steer with other as this door malfunction posed a safety risk to others. hazzard light for door is functioning when key is in ignition. i am in the process of contacting the dealer for inspection and servicing the vehicle. 2. steering wheel steering wheel will sometimes lock up while key is in ignition not long after starting the car. when this vehicle is in this state of condition, it will not turn and steering wheel will lock in place while in motion. began noticing more of the occurrences february 2021. when this happens i immediately restart the vehicle by turning it off and then on again to unlock the steering wheel to drive in the direction i need to go. this poses a major risk to others, my 9 year old daughter and myself because it happens unexpectedly while car is in motion which can lead to incidents. 3. check engine light car warning light appears and then disappears on any occasion. vehicle has passed smog testing, and has previously been serviced for tune-up and oil changes regularly. (december 2019)

The contact owns a 2012 ford escape. the contact stated while his wife was driving at 35 mph and attempting to make a turn, the electrical power steering became stiff. there were no warning lights illuminated. the contact's wife was able to pull to the side of the road. the contact stated when his wife turned off the vehicle and restarted it, she noticed the electrical power steering had loosened up. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the contact stated the failure had been recurring. the failure reoccurred today while driving. the manufacturer was not made aware of the failure. the approximate failure mileage was 167,000.

The contact owns a 2012 ford escape. the contact stated that water entered the vehicle through an unknown opening in the trunk. the vehicle was not diagnosed nor repaired. the manufacturer was informed of the failure and the contact was referred to the nhtsa to file a complaint. the failure mileage was approximately 60,000.

12/3/2020 recall 16s41-fuel delivery module flange replacement was performed on vehicle at ford dealership. upon starting the vehicle, i noticed a long crank & engine light was on. technician advised the issue would resolve itself in a few days. it did not. 12/16/2020 returned to ford dealership for for diagnostic of long crank & engine light. techs determined there was a defect in the hose. according to them, they replaced the faulty part and issue was fixed. it was not. i was advised again, after some time the issue would be resolved. it was not. 05/5/21 returned to ford dealership for diagnostic & repair of same. techs advised they replaced a clamp, and that the fuel delivery module installed was defective(again) causing a leak down. they refused liability and advised i needed the fuel pump replaced at my own expense($628). i declined.

The contact owns a 2012 ford escape. the contact purchased moog aftermarket lug nuts, serial number: 19112401h, part number: lk015 and lk016. the contact was unable to tighten the lug nuts. the vehicle was not diagnosed nor repaired. a dealer was not contacted. the manufacturer had been informed of the failure. the failure mileage was approximately 123,000. purchased moog parts lk015 and lk016 are wheel bearing/knuckle subassemblies which contain wheel lug nuts. purchased through carid.com. inspecting the torque of the lug nuts roughly 3,000 miles after install, the lug nuts were not able to be installed; the wheel studs had failed. my assessment as an aerospace engineer is that the studs had stretched to failure due to defective material used in manufacture of the studs. luck is the only factor that caused this to be discovered when the vehicle was stopped and not resulting in a wheel falling off at highway speed. immediate repairs were required at a cost of $575. receipts available. carid.com as well as moog were contacted and engineering expertise was offered to assist in correcting the issue. moog refused to answer my calls. moog repeatedly removed product reviews detailing unsafe materials used. carid refused all solutions except replacement with the same unsafe parts. multiple reviews removed from the carid.com website detailing unsafe parts; documentation available. this refusal to address the problem and removal of reviews indicates willful endangerment of human life with unsafe critical components.

The contact owns a 2012 ford escape. the contact stated while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. the check engine warning light illuminated. the contact had taken the vehicle to an independent mechanic who attempted to repair the failure however, the failure recurred. the dealer was notified of the failure and informed the contact that the vin was not under recall. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 94,000.

There is something not connecting right when you accelerate from a stopped position. from when you first start the car and begin to drive to slowing down to a complete stop as soon as you begin to accelerate there is almost no going right away when you push down on the pedal. it takes almost 10 seconds or more to even begin to stay with on coming traffic. you have to be at a 3 rpm to even shift to go a little more faster then the speed starts to increase if able. it is available when needed to look over at any point and i dont feel safe driving as theres something not right with the connection to the fuel i believe and it feels like. i have taken it to a local shop and they looked it over and didnt seem to find or see much but they cleaned the air flow meter but that didnt do the trick? also while driving the car tends to veer to the left with or with no wind. it doesnt like to stay straight while driving and thats also unsafe as the driver your doing everything to stay straight. have not been inspected by anyone other than the local shop i trust and is family friend. have never noticed or seen any defective lights come on since i purchased the vehicle. i noticed this not even a month into purchasing and i took it to where i purchased the vehicle and asked about it and they said its normal in this older ford escape? i was kinda stunned and annoyed so i just left. also when the ac is on it seems to take even more power to try and get going i have noticed. i also have tried to upload a photo of an invoice and my computer isnt allowing me?

The contact owns a 2012 ford escape. the contact stated that when he arrived to work and was attempting to exit the vehicle, the driver’s side seat belt failed to unlatch after several attempts. there were no warning lights illuminated. the contact stated that he leaned the seat backward and crawled out of the seat. the vehicle was not diagnosed nor repaired. the contact also stated that the hatchback also would not close securely. the contact stated that he disassembled the hatchback and attempted to repair the locking mechanism. the contact stated he was able to close the hatchback, but the hatchback would no longer open. the dealer and the manufacturer were not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 75,000.

The contact owns a 2012 ford escape. the contact stated that the fuel delivery module had expanded and leaked fuel while refueling. the vehicle was taken to an independent mechanic who diagnosed that the fuel delivery system was faulty and needed to be replaced. the vehicle was not yet repaired. the local dealer and manufacturer were not yet notified of the failure. after checking the vin, the contact was informed that the vehicle was not included in the nhtsa campaign number: 16v777000 (fuel system, gasoline). the contact indicated that the vehicle had experienced the same failure listed in the recall. the failure mileage was 16,000.

The contact owns a 2012 ford escape. the contact stated that while his wife was driving at an undisclosed speed, the power steering failed, and the steering wheel was stiff and difficult to turn. the failure almost caused a collision. the vehicle was taken to the dealer and diagnosed as steering column failure and the steering column was replaced. the manufacturer was made aware of the failure and a case was opened. the manufacturer suggested that the contact take the vehicle to a dealer for assistance. the failure mileage was 175,000.

The contact owns a 2012 ford escape. he stated that while his wife was driving 35 mph, the steering wheel became inoperable without warning. the vehicle was taken to the local dealer where it was diagnosed that the steering column assembly and power assist steering unit needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure however, no further assistance was provided. the failure mileage was approximately 93,000.

The contact's mother owns a 2012 ford escape. the contact stated while her mother was at a standstill at a stop sign, the steering wheel became difficult to turn. the contact stated no warning light was illuminated. the driver was able to park on the side of the road. the vehicle was not drivable. the driver towed the vehicle to the local dealer, where it was diagnosed with needing the steering column to be replaced. the vehicle was not repaired but was pending repairs. the manufacturer had not been informed of the failure. the failure mileage was approximately 64,500.

My power steering gave out while driving. fortunately, i was going at a low speed. i researched recalls on the 2012 ford escape and found recalls for this same problem were only on ford escapes up to 2011.

4 times soon after starting car my steering wheel locked up. had to stop car,shut off, restart and then steering was fine. if this happened while i was further along this could have caused an accident. will be setting up appointment when i get my next job schedule so i know when to bring it in. i had a rubbing noise in the steering when i turned left about a month ago had brought it in, but they heard nothing and found nothing. vehicle has not been inspected by manufacturer insurance etc. did pass ma state inspection this summer. no warning lights, messages etc. this first happened after i accidently leaned on my pocketbook with my keys in it and the remote start turned my car on. i went to go out to my car, realized it was running( i never use this feature)put my key in and drove off. as i went to go out of my street steering wheel locked up. shut off car, restarted and sthen steering was fine.happened beginning of nov.2021

My car was accelerating slowly and making rough sound. the power steering goes out too often without any warning

Operator of vehicle will be driving on the roadway, suddenly without warning, steering system locks up. operator has to forcefully pull vehicle to the side of the roadway. completely shut off the vehicle, wait for a short period and restart the vehicle. this lockup may occur several times during a trip. vehicle has been repaired. the steering shaft torque sensor had to be replaced. the steering lockup has been occurring over a period of a year. there appeared to be no pattern in the frequency of occurrences.

Driving car and all of a sudden steering locks up, i pulled over shut the vehicle off and looked underneath to see if power steering fluid leaked out, found no visible evidence of a leak , got back in vehicle and started it and steering was fine again, that was about a week ago, this morning i'm driving to work and same thing happens again. when i get to work i go online and notice that the same thing happened to a lot of 2012 ford escape owners and that there was a recall for those vehicles made in 2008 to 2011 and assembled in kansas city just like mine was. i called ford and they told that there is nothing wrong with my vehicle. there are no fault codes or check engine lights coming on.

My son was driving my 2012 escape. while entering the highway the steering became very stiff while making a left had turn. it felt like there was no power steering. the vehicle is at 135,970 miles. i was able to drive it to my parents and take another vehicle to work. upon returning to the vehicle that evening the and starting it up, the steering had returned to normal. i looked online and saw that this is a common occurrence with the 2012 escapes and that there was a recall for this for he 2011 escapes.

The contact owns a 2012 ford escape. the contact stated while driving at various speeds, the vehicle would inadvertently stall. the contact stated that the check warning light would illuminate. the vehicle was taken to a local mechanic where it was diagnosed with needing throttle body link replaced but the vehicle was not repaired. the manufacturer was informed of the failure and referred the contact to nhtsa. the failure mileage was approximately 85,000.

The contact owns a 2012 ford escape. the contact stated while approaching a stop sign to make a right turn, the steering wheel seized. the contact stated no warning light was illuminated. the contact stated she restarted the vehicle and was able to continue driving. the contact stated that she experienced the failure once a month since 9/1/2021. the contact called the local dealer and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 125,000.

The contact owns a 2012 ford escape. while his wife was driving and making a left turn, the power steering suddenly failed, and the steering wheel would not turn in either direction, causing the vehicle to nearly crash into a telephone pole. the contact stated that the failure had occurred on multiple occasions. the cause of the failure was not yet determined. the manufacturer was notified of the failure, but no assistance was offered. the local dealer was not contacted. the failure mileage was 140,000.

I was driving on 169s and i lost steering. i was lucky to pull off to the side of the road. found out it was the electric power steering assist torque sensor. i paid hundreds of dollars to get it fixed. i had to have a new steering column put in. i have to bring it back in to see if the computer is now affected by the replacement. the second incident involves losing the ability to accelerate on the highway when trying to pass. my child and i almost died! why are all the models years not recalled??

The contact owned a 2012 ford escape. the contact stated that after parking the vehicle on an inclined road and turning the engine off the vehicle erroneously rolled down the hill and crashed into a tree. during the crash, the front driver sustained facial, right knee, injuries, and a concussion which required medical treatment. the front passenger sustained two fractured wrists. the vehicle was destroyed during the crash. a police report was taken at the scene and the vehicle was towed away. the cause of the failure was not determined. the manufacturer and local dealer were not notified of the failure. the vin was not available. the failure mileage was 100,000.

The caliber on our front wheel drive 2012, right wheel of the escape overheated and locked up almost causing an accident. after taking it to be repaired (this time not a ford dealer), the mechanic said the caliber got so hot that it melted the brake pad. the cost of repair is $900. our brakes were installed and guaranteed by tri-county ford. this situation could have easily cause a serious accident or a car fire and caused bodily harm or worse. our current mechanic said this is a common problem with our year (2012) escape. ford motor company needs to address this issue.

The contact owns a 2012 ford escape. the contact stated while driving approximately 35 mph, the vehicle failed to shift from 2nd to 3rd without force. the contact also stated she had to depress the accelerator pedal for the vehicle to change gear. there was no warning light illuminated. the vehicle was taken to the local dealer and diagnosed with transmission failure. the vehicle was repaired. the manufacturer was notified of the failure. the contact related the failure to nhtsa campaign number: 22v413000 (power train). the approximate failure mileage was 46,236.

The contact owns a 2012 ford escape. the contact stated that while shifting out of park(p) into drive(d), the vehicle started jerking. the contact kept the brake pedal depressed and shifted back to park(p) before attempting to shift to drive(d) again. there were no warning lights illuminated. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the pin needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 70,000.

Unknown. both rear wheel wells are rusting away. chunks of this falls off while i’m driving. i do believe that falling rusty chunks of metal may harm another driver that will either run over it and flatten a tire. or that someone may swerve to miss a piece and cause an accident.

Latch/hinge on rear tailgate glass has corroded and broken allowing for potential for glass to fall off. corrosion has taken place over the last few years. completely broken on 06/17/2022.

Frame rotted out under normal use.

I recently purchased a 2012 ford escape, and the engine runs loud, and after researching, i feel that the throttle body is not in working condition. i looked up recalls on this vehicle and there is an incomplete throttle body repair/replace open recall, but when i looked it up via nhtsa it said no recalls. i would like this issue resolved. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

July 2020, we purchased 4 cooper tires, size is 225/65 r17 102t. these tires are 80,000-mile tires. vehicle was taken into discount tire due to heavy vibration when driving on june 13, 2022. the tires had 13,663 miles on them. a tire was found to be separated. discount tire changed it out with a new tire. on aug 10, 2022, the vehicle was taken into discount tire again due to heavy vibration in the vehicle while driving. a 2nd tire was found to be separated, and a 3rd tire has a flat spot in it. these tires now have 15,714 miles on them. again, changed out the separated tire with a new tire. do not have the dot information on the 2 separated tires. discount tire disposed of the 2 separated tires each time they serviced the vehicle. the tire with the flat spot is still on the vehicle. there are 2 original tires on my vehicle from the july 2020 purchase. these 2 remaining tires pose potential for a blowout and an accident. dot number u92y 1cw 4919 & r72y 1cw 2322. i contacted cooper tire, manufacturer, via email 8-16-2022. received a standard minimal response 8-17-2022. sent a certified letter 8-17-2022, requesting further assistance. received another email response stating, "have your dealer inspect the tires and if he determines that the tires failed due to a workmanship or materials condition, he can process the warranty and get the tires replaced." i will follow this route. return to the

Torque converter lock up issues from friction. many issues and ford will not repair assistance or recall. it about stalls on highway and acceleration into traffic. many reports but not action. been waiting on parts. goes in shop 9/12/22 for $1,800 repair

The contact's friend owns a 2012 ford escape. the contact stated after parking and exiting the vehicle, the vehicle began to roll backwards. the contact called the local dealer and made them aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 170,000.

The contact owns a 2012 ford escape. the contact stated that there was an abnormal fuel odor detected around the vehicle. there were no warning lights illuminated. the contact called the local dealer but the vehicle was not diagnosed or repaired. the manufacturer was contacted but no additional assistance was provided. the contact related the failure to nhtsa campaign number: 16v777000 (fuel system, gasoline). the contact was concerned the vehicle might catch on fire. the approximate failure mileage was 24,400.

Passenger side front control arm mount has extreme rust that degrades the integrity of the front suspension. many others report this same problem especially with the v6.

On 2 different occasions now while i was driving my steering wheel has locked up and i could barley turn to get off the road. once in the month of july and then again beginning of september. i don’t feel safe driving far distances for i have no idea if and when my wheel will lock up again, and if on a back or windy road there could be no way to get over or off the road causes and accident. my car is electrical and does not have liquid power steering and my steering torque sensor is not working correctly. my mechanic said the whole steering and frame needs to be replaced. i have done research and see. other people with my make and year having the same issues. there was also already a recall out in for the same vehicle (ford escape) but the years 2008-2011, my car in one year ahead 2012 and has the same exact porblem. there was no warning of a problem it just all of a sudden locked up and i could hardly pull off the road.

The contact owns a 2012 ford escape. the contact stated that after refueling and parking the vehicle in his driveway, he noticed gasoline leaking from the rear driver's side of the vehicle. an unknown dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under nhtsa campaign number: 16v777000 (fuel system, gasoline) as the vin was not included. the vehicle was not diagnosed or repaired. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was unknown.

Power steering suddenly went out on right turn onto residential street at approx 10 mph. no warning lights. when car was restarted, power steering back on. paid dealer to scan. failure code b2278-2f. replace steering shaft torque sensor (internal to steering column), steering shaft must be replaced, too, due to play. just two parts: part cost $2272, labor $886. part back-ordered for unknown period. have not yet told dealer service to order parts. asked dealer if car was safe to drive: they said "probably not."

The contact owns a 2012 ford escape. the contact stated while driving at various speeds and attempting to turn the steering wheel, the steering wheel was difficult to maneuver. during the failure the traction control warning was illuminated. the vehicle was taken to the local dealer who was unable to duplicate the failure. there was no repair performed. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 95,000.

I was driving in a 45-mph zone and was preparing to make a right turn and as i slowed down and made the turn, the wheel locked up with no warning light or other indication there was a power steering issue, and i nearly struck a car approaching the stop sign on the street that i was turning onto. i was able to drive my car to my destination that was right up the street. i turned off my car and turned it back on and the power steering was working again.

Driving at lower speed power steering stopped working, turned off car and restart problem was gone. drove home and happend again, now steering is sluggish and stickes at times.

Both rear doors will not open from inside or outside. no way to take panels off to repair. can’t exit in case of emergency.

The contact owns a 2012 ford escape. the contact stated that the odor of fuel was present inside and outside of the vehicle. upon inspection, leaking fuel was discovered coming from the fuel tank on the rear driver’s side of the vehicle. the cause of the failure was not yet determined. the local dealer and manufacturer were notified of the failure and informed the contact that the vehicle was previously serviced under nhtsa campaign number: 16v777000 (fuel system, gasoline). the contact indicated that the vehicle had experienced the failure listed in the recall. the failure mileage was 150,000.

The contact owns a 2012 ford escape. the contact stated that while driving approximately 55 mph, the vehicle lost power steering functionality. the contact pulled the vehicle off to the shoulder of the roadway. there were no warning lights illuminated. the vehicle was taken to an independent mechanic where the vehicle was diagnosed with a failure to the steering column. the contact had the ignition and steering column replaced; however, the failure recurred. the manufacturer was contacted and referred the contact to the nhtsa hotline to file a complaint. the approximate failure mileage was 178,000.

Excess rust on both rear fenders in matching pattern. i've seen this exact issue on other ford escapes and there are many reports about it.

Power steering randomly goes out while driving. they need to extend their recall from 2011 as they obviously have not fixed the issue.

The contact owns a 2012 ford escape. the contact stated while driving approximately 70 mph, the vehicle lost motive power. the contact pulled over and restarted the vehicle and the vehicle drove as designed. the contact stated that the “stop safely now” message was displayed. the vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. the vehicle was not diagnosed or repaired. the vehicle was taken to an independent mechanic who was unable to duplicate the failure. the manufacturer was contacted but provided no additional assistance. the failure mileage was approximately 200,000.

Warning on the dash panel intermittently says lift gate/back glass is ajar even though it is closed. this causes the interior lights to turn on and off. i believe this is due to a manufacturer defect in the gasket that allows water/condensation to seep into the lift gate and cause corrosion of the electrical wires

Power steering was not working upon starting vehicle. extremely hard to steer. if this had occurred at road speeds, particularly on curves it could have resulted in a loss of control and potentially life. extremely frightening, especially as a quick search of the internet found it has occurred for many people and there was a recall for similar issue on prior years of ford escape. i am petrified to drive my car.

The contact owns a 2012 ford escape. the contact stated while driving approximately 15 mph and making a left turn into a parking lot, the vehicle lost power steering functionality. the contact stated that after restarting the vehicle, the power steering functionality returned. the contact stated no warning light was illuminated. the contact stated that the failure was intermittent; however, had become a recurring failure. the contact had taken the vehicle to an independent mechanic however, the mechanic could not duplicate the failure. the vehicle had not been repaired. the manufacturer had been informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 14v284000 (steering). the failure mileage was approximately 55,000.

The steering acted like it lost power, it was extremely hard to turn. it showed slide marks on dashboard. it also has airbag light on dashboard. we had a mechanic to run a test, the only thing it showed was that the airbag had no signal to the computer

The contact owns a 2012 ford escape. the contact stated while making a left turn, the steering wheel seized. the contact stated no warning light was illuminated. the contact turned off and restarted the vehicle, and the steering wheel operated as needed. the contact took the vehicle to an independent mechanic and made them aware of the failure. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer had been informed of the failure. the failure mileage was approximately 147,000.

The contact owns a 2012 ford escape. the contact stated that while driving at approximately 60-65 mph, the vehicle experienced a loss of power steering assist. the battery, tpms, abs, and awd warning lights were illuminated. the vehicle was towed to the residence. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure. the contact related the failure to nhtsa campaign number: 14v284000 (steering) however, the vin was not included in the recall. the failure mileage was approximately 180,000.

Oil engine leak .. clicking sound from the front wheels when turning ..

The steering wheel came off in my hands. i pushed it back on and went to ford to get it fixed, they couldn't help me because they had no techs employed that work on my year vehicle, they never told me it was a safety issue and sent me on my way to look for outside mechanic not a ford specialist. i was driving and the airbag exploded while i was backing up. it caused me injury and could have caused an accident because there was no warning, it suddenly exploded with a loud noise, if this happened when i was on the highway it would have caused severe accident, luckily i was backing the car up when it happened. i didn't hit anything to cause the airbag to deploy. when the steering wheel came off in my hands it was when i was parked, it could have happened when i was driving causing severe injury to myself and those around me. i keep my vehicle maintained by ford and the steering wheel was never touched or repaired. but when i bought the vehicle brand new from ford it was missing the sirius satellite radio it was advertised as coming with, when i brought it back to ford the seller told me they take it out for import reasons and i could buy it from them for $150 plus installation. i don't know if they touched the steering wheel when they removed the sirius radio parts. i have the sirius button on my vehicle and it was advertised with 6 months free sirius, but the dealership said it's common practice in puerto rico for them to remove it because of import fees. i'm the only owner of this vehicle and it was sold to me as brand new. the steering wheel gave me no warning it was about to come off in my hands, it was not loose, it had no play in it, i was parked in my driveway and had just gotten into the car when it came off in my hands. i have the car for inspection and need to alert people of this danger and get the vehicle steering wheel recalled to prevent severe injury to another person.

Shortly after start-up, the power steering stopped working and the steering wheel locked up. i attempted to turn the car off and back on (something i saw suggested online by other 2012 ford escape owners), but the power steering did not return. there were no warning lamps indicating a malfunction. when i researched the issue, i found a recall on previous models of the ford escape for the same issue. when i searched my car's vin, it was not included in the recall.

Brake system light warning on every time i drive. was told there was a recall for 2014 escape but not 2012. was told the anti-lock brake system computer has a malfunction.

The contact owns a 2012 ford escape. the contact stated that while driving at an undisclosed speed, there was a loud abnormal sound coming from the passenger’s side of the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed with rusted and fractured mounts; however, the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 125,000.

After starting the vehicle for the first time that day, the vehicle was driven 4 miles. when attempting to shift the center console shifter into the park position, the shifter was unable to fully move into the park position as it was blocked from transiting through the reverse position. the vehicle could only fully reach the neutral position from drive position. after a few more attempts to move the shifter later the shifter was able to fully reach the park position. subsequent attempts were inconsistent. in one case, the shifter showed park but when driver released the foot brake, the vehicle starting rolling backward in reverse (it was determined to be engaged in reverse). the issue was resolved by installing a new shifter cable fitting at the transmission. the small two-piece plastic fitting that attaches (snaps on and then adjusts/locks) the cable assembly (part number al8z-7e395-a) to the transmission manual control lever ball stud was loose and likely worn. before installing the new snap on plastic fitting , attempts were made to adjust the original cable plastic fitting without success. note that subsequent model years 2013 - 2019 had a similar failure result (safety recall 22s43).

The contact owns a 2012 ford escape. the contact stated while driving at various speeds and turning the steering wheel to the right, the steering wheel was jerking abnormally. there was no warning light illuminated. the contact had taken the vehicle to several independent mechanics where it was discovered that the subframe connectors were defective and needed to be replaced. the dealer and the manufacturer were notified of the failure and informed the contact that there were no recalls on the vin. the vehicle was not repaired. the failure mileage was approximately 173,000.

The contact owns a 2012 ford escape. the contact stated while driving 15 mph, the contact made a right turn, and the vehicle lost power steering functionality and the steering wheel became firm. no warning light was illuminated. the vehicle was diagnosed by an independent mechanic, and it was determined that the steering torque sensor failed and needed to be replaced. the manufacturer was made aware of the failure and determined that the vin was not included in a recall. the failure mileage was approximately 68,000.

My grandmothers vehicle has had an intermittent loss of power steering while driving at slow speeds and is a serious safety concern, the safety recall i had found "14s05" is exactly what's goin on with her vehicle and it matches up exactly to the recall down to the assembly plant other than her vehicle was assembled a year after the recall, but yet these symptoms of this recall is exactly what she is having. she has brought it to multiple ford dealerships and they turn her away unless she pays them over $200? i would fix it as a consumer, but no lights come on or even point me in a proper direction of repairs. there's no warning lights or anything and the only way it can be repaired is by the dealer so how can my grandmother be liable for this if the car tells me nothing is wrong? i have found several accident reports concerning this exact situation with her vehicle, i genuinely fear for her safety. it's been a problem for over 6 months and she just got back to driving again after a surgery and her vehicle has this issue. it was addressed a while back and they claimed there was nothing wrong at a local dealership. i can't fix this vehicle of my grandmothers unless the computer is telling me there is something wrong..... i have had the issue happen myself several occasions just starting the vehicle in place with absolutely no power steering and no check engine light/codes. it's happening intermittently to my grandmother who only drives in the city under 40 mph. she claims it happens multiple times while driving and she has to pull over in the middle of the street to shut her vehicle off and then proceed to restart the vehicle and there's no issues, but then often comes back continuously throughout driving and yet there's no lights or anything. my grandma doesn't have hundreds to spend on diagnosis and the dealer isn't willing to address the safety concern without her spending money. she has kept all documents in case of accidents as she is in fear of one happening.

The contact owns a 2012 ford escape. the contact stated that there was a hole in the sub frame cradle due to rust. no warning light was illuminated. the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and determined that the vin was not included in a recall. the failure mileage was approximately 88,000.

The contact owns a 2012 ford escape. the contact stated while the vehicle was idling in the restaurant drive thru line, the vehicle shut off and failed to restart. the vehicle was towed to the local mechanic who determined that the battery cable had failed and needed to be replaced. the battery cables were replaced, and the vehicle was repaired. the manufacturer was notified of the failure. the local dealer was not contacted. the failure mileage was 110,000.

2012 ford escape-while driving the red triangle brake indicator warning light comes on as well as the check brake system indicator light, it beeps and the car feels like it doesn't want to stop at times. this has intermittently been happening and the warning lights seem to reset once the car is turned off and restarted. i took the car in for service and had new tires and brakes put on. the light indicator and braking issue problem did not resolve. intermittently, you press the brake and it comes to a partial stop then pushes out further and doesn't always stop as it should. on 5/9/2023, i was approaching a stop sign and experienced complete brake failure and was in an accident. was going around 15-20 mph, the indicator lights came on, the car slowed and then the brake pedal went all the way to the floor and then the car would not stop. i called the mechanic that put the new brakes on and took the car in again for service, he suggested that i take it to another shop. i took the car to the suggested mechanic and they replaced the brakes, rotors, and brake lines. the indicator lights still kept coming on even on the way home from the mechanics shop. i drove right back and they could not find the issue/no codes. on 11/6/2023, while driving at approximately 20 mph, i experienced another complete braking failure. i was leaving the parking lot, suddenly the abs warning and brake warning indicator light came on and the brakes did not work at all, the pedal went all the way to the floor. i managed to pull off the road and into a parking lot and pulled the emergency brake to stop the car. the second incident was 11/6/2023 and there was no crash, the vehicle was towed. contacted ford dealership-stated there were no recalls on the vehicle. can supply service records if needed.

While coming to a stop sign, as i took my foot off the gas pedal, it surged forward at a fast speed the gas pedal went to the floor. it took me through the intersection and beyond before i was able to stop the car. it was very scary just thinking if there were anyone crossing the street it could have been very bad. now im afraid to even drive my car not knowing if it will happen again.i call the service and cannot get appt. for 2 weeks. and it will be at my expense.

Power steering failed on my 2012 ford escape multiple times, without warning, or any indication light. to fix it required the car to be turned off and on again, which is difficult if you are actively driving. the steering failed while making both left and right hand turns, often at speeds <30mph. 2008-2011 ford escape models were recalled for this same issue - 2012 escapes were never included in the recall however it seems to be the exact same issue. it was brought to the dealership once a year ago to inquire about this issue, but the issue could not be replicated. it was just again brought to the dealership after experiencing a loss of power steering 4 times in 4 days, and they replicated the issue and recorded diagnostic code b2278. it required replacing and reprogramming the steering shaft torque sensor (the exact same fix from the 2014 recall). the safety of this is concerning because ford knows it is an issue based on the 2014 recall and the loss of power steering comes with no warning light, indication, or prediction. if this happens while driving, it absolutely increases risk of injury to the driver or others, along with increasing the risk of accidents.

The contact owns a 2012 ford escape. the contact stated while driving at approximately 25 mph, the steering wheel was difficult to turn. the contact stated there was no warning light illuminated. the contact was able to steer the vehicle off the road. the contact stopped, turned off, and restarted the vehicle and the vehicle regained proper steering functionality. the contact had taken the vehicle to a local dealer however, the failure could not be duplicated. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 112,000.

The contact owns a 2012 ford escape. the contact stated while driving 5 mph and tuning into a parking lot, the power steering became inoperable, and the steering wheel failed to turn. there were no warning lights illuminated. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the approximate failure mileage was 177,000.

Was informed by my mechanic that the subframe has rusted out and is a safety issue. there is also excessive rust for the car's age and level of maintenance in the rear wheel wells.

The contact owns a 2012 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. no warning light was illuminated. the vehicle was taken to the dealer, who informed the contact that there was no recall associated with the vin. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 97,000.

The contact owns a 2012 ford escape. the contact stated while driving approximately 40-45 mph, the vehicle was difficult to steer, and was veering to the left independently. no warning light was illuminated. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the subframe was detaching the axle from the vehicle. the vehicle was not yet repaired. the manufacturer was made aware of the failure and transferred the call to the nhtsa hotline. the approximate failure mileage was 120,000.

Power steering has failed a few times while driving. purchased this ford 2012 escape in november 2023. had 46,412 miles on it. noticed a howl like a power steering pump. took it to mechanic and he said there is no pump and that it could be the alternator. had that replaced. thought this issue might be part of a recall for that year with the power steering but dealership said no. continues to howl and have lost power steering so we are not driving it presently. when the power steering fails it becomes hard to steer. thank goodness it has failed at slower speeds. no warning lights have come on.

While doing an exhaust inspection on my car, i noticed the front subframe is rusted completely through on the right hand side near the rear lower control are bushing. this is a major structural component of the vehicle and i believe it is a huge safety risk driving it. the car has around 114,000 miles on it. i feel ford should issue a recall and replace these rusted trough front subframes. i cannot afford to replace it at the cost of $2000 including labor. please help, thank you.

This is a second car so don't drive it every day -- first incident occurred back in 2023 driving in town and car stopped!! rolled to side and it started back up -- this happened several times and was very hesitant to drive on any highways. several days the car would not start -- looked on line trying to figure out what was wrong and saw many people were having similar issues but nothing resolved -- battery tested fine but got a new battery from aaa but the next day battery was dead again. my husband did some more research and decided to pull the fuse for the radio and the front display module and the car has not stalled nor the battery been dead since but have been driving without a radio. i had to go on a five hour drive (both ways) last weekend and not fun driving that long without a radio. stopped by a aaa repair shop yesterday and they said they had many complaints about the radio causing this problem (two actually that morning) and to call ford to see if there was a recall. i called ford this morning and the answer was no! they told me to take it to a ford dealer (which is not convenient) and to have it diagnosed but again from what i have read ford does not have any solutions to this problem. wanted to get on file to let other people with this same issue to try removing the radio fuses (#14, #28, #39) but they would have no radio either. if i get the radio replaced not sure if that would create other issues and what affect it would have on the anti-theft system.

Ford dealership diagnosed with code b2278, power steering torque angle sensor malfunction. i see recalls on same item for many years up to 2011, but my 2012 not included. many on web describing the same problem with their 2012 ford escape. only have 131,000 miles. has spoken to service advisors from several ford dealerships and all have said they see this same problem all the time in 2012 escapes. it's a safety matter because you drive down the road and it goes out, especially when slowing down the power steering goes out, meaning the steering wheel stiffens to manual mode, even while turning. many times the engine shuts off. then in a complete stop while on the road, turning key off/on resets the epas steering. this sequence has happened several times. is dangerous to drive. don't feel safe letting wife or daughter drive it. all this same info provided to ford dealership, and also called ford corporate customer service and they logged me in. seems a recall should be in order if it affects as many 2012's ford escapes as projected from basic web searches. i need a drivable vehicle so i'll proceed to get it fixed, as it's too hazardous to drive as is. thank you for attention to this matter.

The contact owns a 2012 ford escape. the contact stated that while the vehicle was parked, the gear shifter was shifted into drive however, the gear shifter failed to respond as intended. the contact stated that after several attempts, the gear shifter responded as needed. the vehicle was driven to the residence. the vehicle was then taken to an independent mechanic however, the vehicle was not diagnosed. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the manufacturer was made aware of the failure but provided no assistance. the contact was informed of an unknown recall with a similar failure; however, the vin was not included in the recall. the failure mileage was approximately 65,000.

The contact owns a 2012 ford escape. the contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle pulled to the right while stopping. the vehicle was taken to an independent mechanic, who determined that the passenger's side engine cradle subframe was severely corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the failure mileage was approximately 75,000.

The power steering turned off while driving. i have an electrical power steering system. almost crashed because it was too hard to turn. no warning lamps or inspection done

The contact owns a 2012 ford escape. the contact stated that while pulling into a parking space the vehicle suddenly accelerated hitting a parking sign causing it to fall and hit another vehicle. then the vehicle crashed into another parked vehicle. the vehicle's passenger side of the bumper and headlight had been damaged. the vehicle was able to be steered in another direction while the brake pedal was aggressively pressed causing the vehicle to come to a stop. the air bags did not deploy. the vehicle that the parking sign fell onto had received paint damage on the hood of the vehicle and the parked vehicle's bumper had detached from the vehicle. there were no injuries. no medical attention was needed. a police report was filed. the the vehicle was towed to an independent mechanic where it was diagnosed that the throttle body had failed. the mechanic had shared that the vehicle was included in a tsb (id number unknown). the contact had called the dealer and was informed that the vehicle was no longer covered under the tsb due to the time duration at which it was active had since passed. the vehicle had been repaired by the mechanic. the vehicle was taken to the dealer where the diagnosis was confirmed and the throttle body was repaired. the manufacturer was made aware of the failure. the failure mileage was 135,000.

The contact owns a 2012 ford escape. the contact stated that the power steering assist had failed without warning while driving at various speeds. the contact then pulled over to the side of the road, turned off and then restarted the vehicle and the vehicle regained power steering functionality. the contact stated that the failure was intermittent. the vehicle had been taken to the dealer; however, the dealer was unable to duplicate the failure. the vehicle was not diagnosed or repaired. the contact became aware of nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the manufacturer was made aware of the failure and confirmed that the vin was not included in the recall. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was 109,000.

The power steering fails without warning. i have been waiting on a new part for months with no eta from ford.

The contact owns a 2012 ford escape. the contact stated while driving at an undisclosed speed; the lever under the steering column was used to adjust the steering wheel, which caused the steering wheel to detach. the local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. the manufacturer was made aware of the failure. the failure mileage was approximately 150,000.

Sub frame cracked,due to corrosion.broke lower control arm. i could not steer my suv. i was terrified.the noise was so loud. this happened a road away from my home. i called aaa. they came and towed my vehicle to my driveway. i don’t understand why ford company did not send me a recall. i could have been killed.i was on the highway a day before.i have researched and found this to be a safety concern for ford escape 2012. my suv has 60.000 miles and is in very good condition. i have taken great care of my vehicle.

The contact owns a 2012 ford escape. the contact stated while driving approximately 20 mph and turning right onto a main road, the steering wheel became difficult to turn. the contact pulled over, turned off and restarted the vehicle to reset the steering functionality. the contact stated no warning light was illuminated. the contact had the vehicle towed to a dealer. the vehicle was diagnosed, and it was determined that the steering torque sensor needed to be replaced. the vehicle was repaired. the manufacturer was not informed of the failure. the failure mileage was 127,170.

The power steering locks up and you can not use the steering wheel at all. i was doing a michigan left turning onto a busy main road and the steering locked up. i had to put my car in park, turn off the ignition and then restart it. all before being hit by upcoming traffic. i had 2 babies in the back and a passenger. this should be a recall and i'm shocked to not see it on the list. no warnings or lights to indicate that the steering was locked up. did not take it to the dealership yet, i was checking the recall on it first. this malfunction could of lead to 4 deaths today.

I was driving this morning and the steering wheel became very hard to turn. i slowed down because i didn’t know what was happening, tried to turn into my workplace and had to use all of my strength to turn the steering wheel. no dashboard warning lights. it was sudden and was a scary situation.

Steering wheel locked while turning into a parking lot traveling about 10 mph. no amount of force on the steering wheel would turn the front wheels. it was total steering failure. braking failed at the same time. car coasted to a stop. no warning lamps or dashboard indication of failure. there would have been total loss of vehicle control had this happened at highway speed with catastrophic results. by luck there was not an accident or collision as a result of the failure. the engine was turned off then restarted a few minutes later. steering and brake function returned after restarting the engine. researching similar incidents regarding model 2012 ford escape shows this is a common problem judging from the number of complaints filed by other owners of this model ford. a recall was issued for escape model years up to 2011 but not for the 2012 or later. problem description for model years prior to 2012 seem to be an identical match for the 2012 model. this car is unsafe to drive. hopefully ford will step up to the issue and provide correction for this dangerous automobile.

My sub frame on the right-side front has rusted completely out and needs to be replaced to drive it safely. it is available for inspection, it has been inspected by three different mechanics, all came to the same conclusion, the sub frame needs replacing asap. the car has not been inspected by anyone else. no warning lights are on, this is not a part that would activate a warning light.

The contact owns a 2012 ford escape. the contact stated that while driving at an undisclosed speed, the steering wheel seized, and the vehicle became difficult to turn to the left or right. the contact stated that as a temporary repair, the vehicle was restarted. no warning lights were illuminated. the vehicle was taken to a local dealer to be diagnosed. the contact was informed that the steering column assembly needed to be replaced due to the steering wheel seizing. upon further investigation, the contact related the failure to an unknown ford recall; however, the vin was not included. the vehicle was scheduled to be repaired at the owner's expense. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 158,000.

Tl* the contact owned a 2012 ford escape. the contact stated that her husband was driving at 20-35 mph, when he choked on food and passed out, which then caused the vehicle to hit a telephone pole. the contact stated that she was seated in the front passenger side seat and the seat belt did not tightened to stop her from going forward towards the dashboard during the collision. the contact and her husband received medical attention and were transported by ambulance to the hospital. a police report was filed. the vehicle was towed to a towing lot and deemed totaled by the insurance company. the dealer car-mart of north little rock (6601 warden rd, sherwood, ar 7212) was made aware of the failure. the manufacturer was not made aware of the failure. the failure mileage was 90,000.

Tl- the contact owned a 2012 ford escape. the contact stated that her husband was driving at 20-35 mph, when he choked on food and passed out, which then caused the vehicle to hit a telephone pole. the contact stated that she was seated in the front passenger side seat and the seat belt did not tightened to stop her from going forward towards the dashboard during the collision. the contact and her husband received medical attention and were transported by ambulance to the hospital. a police report was filed. the vehicle was towed to a towing lot and deemed totaled by the insurance company. the dealer car-mart of north little rock (6601 warden rd, sherwood, ar 7212) was made aware of the failure. the manufacturer was not made aware of the failure. the failure mileage was 90,000. tp

Brake booster pump failed during highway drive to work. brake pedal became soft. stopping car became difficult. after booster pump was replaced, front brakes began to stick causing brakes to overheat. abs/hcu control module also required replacement. ford does not currently recognize this problem a frequently occurring issue.

On several occasions the power steering has stopped working causing scary action to steer the car.after stopping for 15 minutes or longer the car can c=be cranked again and the power steering is restored.i have written the ford motor company to explain this trouble and they have denied my request to have it fixed under the same recall the 2008-2011 escape owners have enjoyed to get this terrible safety issue to be corrected.many, many other 2012 ford escape owners have had this same issue and the internet sites are full of the same complaints.this is very troubling to me...

The power steering goes out while driving. it dont matter where you are either. so in order for it to work again you have to put your vehicle in park turn it off wait and restart it. there are times you have do do this multiple times. it is not safe to lose your ability to steer while driving down the road. this issue was recalled on 2008 to 2011 but the same parts were used on the 2012. this is very dangerous when your driving down the road. this issue has been going on for a while but it just getting worse.

Lost power steering while going down highway. turned vehicle off and back on and it fixed it. recall on this problem for this make vehicle up to 2011 model. some of the parts carried over to 2012. 2012 needs recall also. very dangerous.

After the fuel line recall was repaired in 2020 the engine stutters before it cranks completely. i reached out to ford and the only thing they did was offer 20 dollars off the diagnostic fee at the dealership.

Total loss of steering while driving on expressway. the steering wheel became stiff. no maintenance lights come on but managed to slowly pull over to the shoulder. turned off vehicle for 5 mins, then turn back on and steering was working again. luckily i was just 2 miles away from my destination. called the dealership and they said no recalls have been made for the year/make/model. it appears though the same make and model but different years 2008-2011 were recalled for same thing. i am totally terrified to drive vehicle because it might happen again without any warning.

No action yet on a safety recall issued 8 months ago- whats the [xxx] holdup? parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Tl* the contact owns a 2012 ford escape. the contact stated that there was severe rust over the two rear wheel wells. the contact had taken the vehicle to the dealer flood ford of east greenwich (2545 s county trail, east greenwich, ri 02818, (401) 884-4000) who informed the contact that the issue might have been caused by the winter weather. the vehicle had not been diagnosed nor repaired. the manufacturer was not made aware of the issue. the approximate failure mileage was 106,000.

Over the back wheel well both sides of the car. then is rust and corrosion that is getting worse and worse. big pieces are breaking off more and more every day. i feel there is so failure or detachment of exterior body and frame components, and other structural components that may present a safety hazard

Over the back wheel well both sides of the car. then is rust and corrosion that is getting worse and worse. big pieces are breaking off more and more every day. i feel there is so failure or detachment of exterior body and frame components, and other structural components that may present a safety hazard

Vehicle in motion pulling in parking lot, upon trying to make a left turn to a parking spot steering wheel became extremely hard to turn right or left almost feeling as if it were seizing up. temperature outside on that date, feb. 10, 2021 was approximately 20-30 degrees. vehicle has 61,158 miles. vehicle was turned off for about an hour, once restarted steering went back to normal. fearful this will again especially while driving on main roads in traffic and possibly getting into an accident.

Loss of power steering while driving.

I have a 2012 ford escape. i have had it for a year and it just started acting up. the first time this happened was sept 12, 16 while i was headed to work. while accerlerating from being in park, the throttle body/ power train light illuminates causing the car to not accelerate like it should and a lot of squeaking comes from the car. so, i have to put the car in park and turn off the egnition. once i turn it back on it goes back to driving normally. this has happened six times within 45 days.

I got this vehicle from a ford dealership almost 2 years ago and have been complaining since about stalling/stuttering when accelerating from park or when stopped at a light. i can't get it to duplicate the problem for the technicians, but i just found out about the electronic throttle body problem (13n03). i contacted ford corporate about it and they made a case with the local dealership for me and said they must work with corporate to help me. local dealership service manager basically told me there's nothing they can do if it can't be replicated. i have contacted another dealership, and i'm back at square 1.

The ignition on this vehicle randomly will not work. there is apparently a commonly known issue with this vehicles ignition switch with it failing to engage and start the vehicle.

Tl* the contact owns a 2012 ford escape. while driving approximately 35 mph, the front driver side door opened independently without warning. the vehicle was towed to the contact's residence. the contact stated that the door locked once it was at the residence, but the failure recurred. the contact notified the local dealer and an independent mechanic who stated that the door was fractured. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 90,000.

Tl* the contact owns a 2012 ford escape. while driving 45 mph, the vehicle stalled without warning. the vehicle was diagnosed as having a loose battery wiring harness and that the throttle body needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the issue. the failure mileage was approximately 61,000. the vin was not available.

Rear window exploded on its own while parked in a mountain fishing lot

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted at: ford of escondido, ca, and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available. updated 08/10/17 *bf *cn

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) and stated that the remedy and repair part were not available within a reasonable time frame to schedule the recall repair. the dealer (courtesy ford, 1636 dogwood dr se, conyers, ga 30013, (770) 922-2700) did not give a specific date for when the remedy and repair part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available.

A widely-known defective a/c part damaged entire system. "dessicant bag broke." i paid $125 to diagnosis, "around $2300" to replace all components due to a defective $30 part that could have been replaced anytime i had it at dealership while under warranty if they would have said something. the issue started around 4 years old/40k miles (essentially right after warranty expired). several ford techs have said this should have already been recalled. a very prevalent issue when you search online. https://www.youtube.com/watch?v=afqh2b_ov6c ssm 22492 regarding failure of the receiver/dryer. the quoted text is on this page, thanks to makuloco2000 special service messages 22492 2009- 2011 mariner / 2009-20012 escape - a/c lack of cooling due to desiccant material some 2009-2012 escape/mariner vehicles may exhibit an a/c lack of cooling. this may be due to desiccant cup molding releasing fine particles/debris into a/c system; which eventually contributes to a restriction in the system. symptoms may include excessive high side pressures; low side pressure can be extremely high or low; a/c compressor may not engage or engages for a short period of time; pressures slow to equalize after compressor shuts off. if rotunda flushingmachine is not available replace all components of a/c, including lines. verify accumulator/receiver drier is pn bl8z-19c836-b (engineering pn bl84-19e961-ab); refer to wsm, 412-03. if rotunda flushing machine is available, flush condenser and evaporator core; refer to wsm, 412-00. recharge system refer to wsm, 413-01 and use available service labor times. effective date: 26-august-2012 https://ford.pissedconsumer.com/complete-ac-failure-ac-dryer-failure-20130420402060.html?utm_expid=139295969-18.9xi-iqvtsiu4tfzktegu_a.0&utm_referrer=https%3a%2f%2fwww.ford-trucks.com%2fforums%2f1378714-debris-in-a-c-clean-flush-vs-replacement.html

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (river view ford located at 2200 us 30 oswego, il 60543 630-897-8900) and was informed that the recall remedy parts were on backorder. the manufacturer was not notified of the failure. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the local dealer (haldeman ford 640 us-130 east windsor, nj 08520) confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Get ck fuel fill inlet warning, then get chk engine light code is p0457.system does not work properly .

Drivers side door latch broke not allowing me to close the door at all. after contacting ford motor company i was informed there was a recall for this model years 2013-2015 not including 2012. i had the part replaced at a ford dealership since this is a safety issue and the door would not close at all and i needed a bungee cord to keep it closed as well as holding it with one hand while driving. i have the part that was broken in my possession at this time. i am wondering if the part in my car could have been a piece that was part of the recall. i discovered this broken latch while out shopping when returning to my car and had to drive home holding my drivers side door. the stickers on the part identify the part as follows. 4171412002 12023 17:45 037 6761 bl84 78219a65 ab31t3 fd lh mic (stone) module for ford 32

While braking there is a vibration and engine stalls. the dealer claims they can not replicate and wants me to reschedule to bring it n again a week later. this happens every i stop or slow down in a right turn. i get the vibration and engine stalls. i have takes else where to check if there is something stuck in the brake but nothing found they do replicate problem but don't know what it is. i can not drive until this is fixed as it is a safety issue if the vehicle stalls. dealer is no help maybe manufacture or someone else this has happened too can assist.

Throttle body problem p2111. also transmission will jump into gear causing a lurching action and loud pop noise. moving down street when car suddenly would not accelerate. limped into autozone who ran a diagnosis and came back with p2111. then they looked it up on youtube and found how to reset it (turn key to lock, slowly (10 sec) push down accelerator paddle, hold for 10 sec, deaccelerate at same rate, turn car off and restart. it worked for a few blocks and it did it again. rinse and repeat several times to get home. last time engine symbol came on...

No action yet on a safety recall issued 8 months ago- whats the damn holdup?

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called the dealer and was informed that the recall remedy part was on backorder. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) however the part to do the recall repair was unavailable. the local dealer was not contacted. the manufacturer was called and informed the contact that a time frame for the parts to be available was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. vin tool confirms parts not available.

Brake hose connector for front brakes is not allowing fluid to flow back to master cylinder. this causes brakes to remain applied and heating up. temperatures predicted by ford dealer (shane at bob allen ford, overland park, ks) predicted to be as high as 1200 degrees fahrenheit. potential for fire is high and brakes, rotors and calipers are ruined. was noticed immediately by driver of vehicle. not a delayed issue.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue and stated that the contact would receive an additional letter when parts were made available. the contact had not experienced a failure vin tool confirms parts not available.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system; gasoline). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue and stated that the contact would receive an interim letter when the parts become available. the contact had not experienced a failure. vin tool confirms parts not available.

My car was parked without the engine running. for no explainable reason, the rear window on the lift gate exploded. it was parked on a city street.

A ford representative will be with you shortly. [xxx] says: hello [xxx]. my name is [xxx] how can i help you? [xxx] says: i need information regarding my vehicle's recall #16s41 [xxx] says: i can provide information for recall 16s41 fuel delivery module flange replacement. on your vehicle, the fuel delivery module may develop a crack in the fuel supply port, which could result in a leak. if a leak is present, you are likely to detect a fuel odor and/or visible fuel on the ground under the fuel tank. as a result ford has released this recall to repair the issue. the parts for the recall are not yet available but you will get a letter in the mail to update you on when they become available so that you can schedule an appointment at a ford dealer for the free repair. [xxx] says: do you have any additional questions? [xxx] says: sorry meant to be more specific; i know all of the above because i've been on the phone this morning with both my local dealer and ford customer service. fcs told me the parts are to be made available the second quarter of this year (from now until june) and i told him that was unacceptable because we received the initial recall letter in december and if i have to wait until june for the fdm bracket that makes the vehicle potentially unsafe for me and my family [xxx] says: i want someone higher up to talk to regarding this but fcs told me he didn't have an email or additional phone number to call, that's what i need - i need to elevate this complaint higher information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2012 ford escape. while driving various speeds, a strong fuel odor emitted from the vents throughout the vehicle. the vehicle was taken to the dealer where it was diagnosed; however, the technician could not determine the cause of the failure and confirmed that the vin was included in nhtsa campaign number: 16v777000 (fuel system, gasoline). the vehicle was not repaired. the manufacturer was notified of the failure and advised the contact to get a second opinion since the first dealer was unable to detect the failure. the approximate failure mileage was 50,000.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The actualtrunk of the suv does not open on a consistant basis,you have to use the lifegate if you want to put or take out anything out the trunk.

I have tried your phone number at least 4 times throughout the day and it rings 20 times and then goes to a busy signal. you are about as organized as the ford motor company! please call me at [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

My 2012 ford escape was recalled october of '16. to date, i have received nothing from ford in reference to nhtsa recall #16v777 and according to the recall, it has no remedy yet. what happens when a safety recall has a birthday without a remedy? we're supposed to allow time for things to be resolved, but really??? this is a safety recall isn't it? this is to prevent the vehicle from bursting into flames due to a poorly designed fuel modulator failure right?

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the local dealer (ford of ocala, 2816 n. pine avenue, ocala, fl 34475) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2012 ford escape. while driving unknown speeds, the contact smelled fuel in the vehicle. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (bill colwell ford located at 238 waterloo rd hudson, ia 50643) where a service appointment was scheduled. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and opened case number: 12873995. no further assistance was offered. the failure mileage was 71,400. vin tool confirms parts not available. updated 10/25/17*lj *js

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact spoke to balise ford of cape cod (90 high school rd, hyannis, ma 02601) who stated that parts had not yet been sent from the manufacturer. the manufacturer was made aware of the issue and stated that they did not know when the parts would be available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2012 ford escape. the contact stated that the vehicle experienced a loss of power and she noticed a fuel odor. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the koehn ford dealer was contacted and confirmed that the failure was due to the recall; however, parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the failure mileage was approximately 77,520. vin tool confirms parts not available.... .updated 11/16/17 *bf updated `12/1/2017*js

Transmission control module causing issues with transmission, shifting. mechanic said transmission is starting in 5th gear. jerks very hard when put in reverse. upon going 45 mph engine revs to 3 rpm. cannot take off fast, very slow moving.

I purchased my 2012 escape in august 2014,with approximately 29,000 miles on it. within ten months, the air conditioner quit working. as i was pulling into a parking lot, smoke started coming out of the radiator area and a green substance was blowing out. the rear lift gate only opened some of the time, over the past year, and now does not open at all, possibly because water leaks through the hatch window, and has done so since i bought the vehicle.

In the past year, we have experienced 2 near catastrophic accidents both due to under hood safety latch failures on our 2012 ford escape. in both cases, while driving on san diego area freeways, the hood unexpectedly flew up and crashed into the windshield causing serious damage not only to the hood but also the hood hinges, windshield and area surrounding the windshield. the total cost to repair our ford escape for both accidents was almost $9,200. although the driver was able to successfully drive the car over to the side of the road avoiding other vehicles in each case, the potential for multiple vehicle and serious injury even death was possible. after examining the hood safety latch located under the hood near the radiator, it appears that the problem is a poorly designed safety latch and spring which should only allow the hood to be raised after the safety latch is manually released. obviously, in both cases, the hood safety latch was not manually released but rather released for some other reason such as wind, bumpy road, etc. related to this under hood safety latch issue is the location of the hood release lever on the left driver's side under the dash. this hood release lever is co-located near the emergency brake release. obviously, the potential for pulling the wrong lever is present because of this co-location. nonetheless, the hood should only be allowed to rise, if both the under dash lever and the under hood safety latch are manually pulled / moved. the hood should never fly open unexpectedly when being driven on a freeway or other highway even if the under dash lever is pulled. again, the under hood safety latch and spring are poorly designed in our 2012 ford escape allowing the hood to fly up while our car was being driven causing serious damage to the vehicle.

There is a recall on the 2012 ford escape with a fuel leak that can lead to a fire. the recall has been going on for almost 1 year, since october 24, 2016 and has yet to be fixed and owners have not been notified. i only know of the issue because i decided to look and see if there were recalls on my car. i feel like this is beyond a reasonable time frame considering the severity of the issue.

I was in a turn lane turning onto a highway when my car started sputtering and lost power. i could no longer accelerate when pressing the gas pedal. i coasted through the turn and had to coast across a lane of rush hour traffic to get pulled to the side of the road to safety. the wrench light and check engine light came on. it had to be towed to the dealer. they haven't looked at it yet but from what i can tell it sounds like the throttle box, which ford had under extended warranty because of all the problems they've had with it. why hasn't this been recalled??? it was very dangerous for me to lose all power in the middle of rush hour traffic and this could have easily been avoided if they would have done a recall on it years ago!

There seems to be an issue with the 2012 ford escape steering that plagued the prior year models, dealer stated it was not covered under warranty and estimate $1-$2k in repairs, this is a extreme concern and should be covered by the manufacturer since they didn't get it right again after the issues with the 2008-2011 models. i've contacted the manufacturer with no reply back.

I was driving home friday afternoon when my car suddenly started to choke down. i was not going more than 25 mph because i had just recently drove over a speed bump. i lost all power and was unable to accelerate. i cruised over to the side of the road and put my car in park. i noticed a wrench light come on and i then turned the car off. once i had someone there to follow me home, i cranked my car back up and drove very slowly the rest of the way(3 miles max) to my house. the car did take a few extra seconds to crank but seemed to do fine on the trip home. we took it to the dealership first thing the next morning and they are supposed to run a diagnostic test on it sometime today.

Body paint peeling and rust in multiple areas including wheel wells and rear cargo door since 38k miles. now at 43k miles more rust is visible. at this point the warranty is useless unless rust is through body.

Ac unit quit working at 42000 miles. the rear window leaks, bad latches.

Tl* the contact owns a 2012 ford escape. the contact stated that the vehicle was taken to an independent mechanic for a routine oil change and noticed that both engine tensioner pulleys needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 40,000.

Rust problems in the rear quarter panels both sides driver and passenger. the deal i went to told me upfront ford has had this problem with 2012 models but will not repair unless rust is all the way through the panels. this is definitely a manufacturer's problem and should be fixed by the manufacturer at no cost. i am very disappointed ford will not fix this problem. take a look on the road no vehicles have rust problems these days. except for ford. they either used the wrong primer or did a poor paint job. they should have a recall on this rust problem and fix it at no charge.

While driving at about 35-40 mph, the vehicle suddenly turned off. i couldn't hit the accelerator and had to coast to the side of the road. i turned the car off and back on again, and it restarted without a problem. it has done this to me a handful of times in the last 3 years, but every time i take it to a mechanic, they cannot replicate the problem and therefore cannot fix it. the ford dealerships offer to "take a look at it" for a high price, and can't tell me what's wrong either. this is extremely dangerous and could easily cause an accident at any given time. there is clearly a defect in the electrical and/or fuel system, but no one can seem to solve the problem. in my opinion, ford should order a recall of the ford escape to address this dangerous problem. there are many online forums stating customer complaints and issues identical to this, all of them stating that no one seems to bad able to figure out what's wrong or fix their vehicles. as consumers, we pay a very high price for vehicles that we depend on daily to be safe and reliable. ford should stand by its product and fix this dangerous issue to ensure the safety and satisfaction of its customers.

Tl* the contact owns a 2012 ford escape. while driving approximately 20 mph, the vehicle accelerated without warning. the vehicle was taken to a dealer who was unable to diagnose the failure. the manufacturer was not made aware of the failure. the failure was not remedied. the contact was unaware of nhtsa campaign number: 16v777000 (fuel system, gasoline). the failure mileage was approximately 37,000.

Fuel is leaking at all points clamped to body. fuel line rusted out at every point that was clamped to body from engine to fuel tank. vehicle was not exposed to harsh conditions. fuel lines not rusted outside of clamps.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however the parts to do the recall repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 05/10/17*lj *cn

After filling the car with gas there is a very strong odor of gas in my garage coming from the gas fill area of the car. this has happen the last 4 months after filling with fuel. i fill the car once a month.

Tl* the contact owns a 2012 ford escape. while attempting to accelerate, the contact's foot became stuck on a plastic piece that protruded outwards near the pedal. the contact was forced to apply more pressure to the accelerator pedal. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 70,600.

Trunk keep locking unable to open either by remote or manual switch..now hindering changing of brake lights and indicator lights. now i am driving around with a malfunction trunk that won't open for my brake lights and indicator lights that needed to be fixed which is a safety issue. auto shops i have been to can't get it open to fix the problem.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Power steering stopped working while i was driving out of the parking lot. took a lot of strength to turn the wheel to get to a safe place to stop. vehicle was purchased new november 2011. *tr

I have owned this escape for a little over 5 yrs (out of warranty). i just noticed this winter that the paint was bubbling and peeling off the rear passenger side fender. the inner fender well (same side) - the metal is warped and rusted. the lift gate on this vehicle has started to rust at the lower seam. rust is visible. i think ford motor company should step up to the plate and fix/repair this flaw. it is definately a defect or poor workmanship.

Power steering stopped working while driving a few times. ford service center did not find a problem, would visit another service center. recall seems to be issued for similar problem for same model, manufactured at same facility around same time. however there seems to be no recall for this vin. please advise

While driving on a cold day (20-30 degrees), the electric power steering stopped working. the car could be steered with some difficulty but there didn't appear to be any power assist at all. no warnings or error message was displayed. shutting off and restarting the car corrected the problem, at least for now.

Tl* the contact owns a 2012 ford escape. the contact stated while driving 20 mph, the steering wheel became difficult to turn. the contact stated no warning light was illuminated. the vehicle was taken to an independent mechanic where it was diagnosed with needing the torque sensor to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure and informed the contact that the vin was not under recall and that there would be no assistance provided to repair the vehicle. the failure mileage was approximately 71,009.

2012 ford escape. consumer writes in regard to reimbursement for replacement of steering column. *as the consumer stated the vehicle's steering column locked up while driving.*js

Lost power assist for steering when i turned left around an island on a busy street in the middle of a city.

Turning the vehicle becomes very strenuous/heavy while driving at lower speeds (into parking lots, driveways, etc). difficulty turning is noticed mostly during right hand turns. the steering wheel also will not turn itself back after making a turn. all of the issues i have experienced with the electronic power steering system is consistent with the power steering recall which only included ford escapes up to 2011.

On several occassions over the past few weeks, while driving, my steering goes out but the car is still powered. it has happened while in motion but slowing down to make right hand turns. this has happened on local city streets. i am afraid to drive it on the highway due to higher speeds and the danger of crash at higher speeds. it becomes impossible to turn the wheel. once vehicle is turned off and started again, the power returns. the cause for this is unknown, except it sounds like the same issue as the steering recalls for the 2008-2011 ford escape models previously.

Power steering failed 3 times in 3 hours. twice while driving on city streeets, once leaving a parking spot

Tl* the contact owns a 2012 ford escape. the contact stated that there was a strong odor of fumes inside and outside the vehicle. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the dealer held the vehicle and would not release it due to the failure, which was related to the recall. the dealer indicated that the part was not available. the manufacturer was re-engineering the part. the contact was unable to determine when the vehicle would be repaired and released. the manufacturer was notified and the contact was waiting for the part to be sent to the dealer to receive the recall repair. the failure mileage was not available. vin tool confirms parts not available. updated 03/29/17 lj the consumer stated the fuel leak was repaired. the vehicle would also improperly shift and shutter on acceleration as if it were going to stall. updated 08/30/2017 *js

Back window shattered in garage overnight.

I was never notified of the recall of my ford escape. the vehicle engine caught fire and went thru the dashboard and the car was destroyed. i had been paying a year for this auto and now have to buy another. i called ford after the fire to complain and that's when i learned of the recall. i lost my car and my personal belongings. i want to be compensated for this loss. the vehicle was parked at the time.

Tl* the contact owns a 2012 ford escape. while driving 40 mph, the traction control and abs warning indicators remained illuminated. it was diagnosed that the abs module needed to be replaced. the manufacturer was made aware of the failure. the failure mileage was 113,000.

I was sitting at a stop light, as i accelerated to turn left, the car lost all acceleration and made a thumping noise. i put the car in park shut off the engine and it started and then accelerated. the car behind me was driving when my car stopped and he was beeping at my car. it was lucky that he was paying attention and quickly stopped as this was very unexpected as i was accelerating and not braking to clue him into stopping. on the way home i was turning left again onto another road and then was driving straight ahead and while driving the car lost all acceleration again and would not move. the engine was on and it was making a thumping noise again. the wrench light was on. it was frightening as the cars behind me were at full speed, at lease 30mph and my brake lights were not on as i was trying to accelerate and the car would not move. the cars driving at full speed had to quick go into the next lane to avoid hitting my car. it was very frightening. i quick put the brake on so the brake lights would be seen and then the flashers. i shut the engine off again and it started up and then accelerated. i am going right to the dealership in the morning as that is very dangerous. i just googled the throttle as that is what the wrench warning light stood for in the manual and i am seeing this had been a ford issue that should have been recalled. i am very disappointed in ford as this is a very dangerous and serious problem. i should have been notified. i get my oil changes at ford dealership and this was never told to me. this is so dangerous!!!! *tr

The rear window of this ford escape leaks causing visibility issues on the rear window, moisture collection in center brake light, and water residue in/on electrical components in rear door. began at about 24,000 miles. out of warranty when issue was taken to dealership at 39,000 miles. all miles within first year to 18 months of ownership. the water leaves streaks and staining on the interior glass during heavy rains and melting snow.

Two days ago i was driving down the highway at nighttime, alone. i was the only vehicle in sight, and they were no overpasses anywhere near me. as i was driving, out of absolutely nowhere my rear windshield exploded. glass went flying everywhere, even to the point of hitting the front seat. i had no idea what happened, i thought someone may have thrown a brick through my window. luckily i had my wits about me enough to pull over and see what it happened. i examined my vehicle and noted that there were no rocks and still no other vehicles or people in sight. there was no reason for this window to have exploded; it happened completely on its own. if i had a dog or child in the backseat, they could have been killed. i was driving at 120km/hr, the sheer noise and shock of the incident could have easily caused me to be in a fatal accident. i was lucky that i reacted the way that i did, but many people wouldn't have. glass shards were all over my car. they flew to the front seat. they came out at such a speed they easily could have blinded or cut someone. this is a common problem with ford suvs! there are multiple news reports and yet ford has done nothing as of yet! *tr

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the failure mileage was 30,000. parts distribution disconnect. updated 11/28/16.*jb updated 01/04/17*lj updated 02/13/17.*jb

Auto door lock / unlock feature will not allow a person in the rear passenger seat to escape from a disabled vehicle if the driver is incapacitated.

Tl* the contact owns a 2012 ford escape. upon attempting to start the vehicle, there was a strong hesitation and strong fumes entered the vehicle. a mechanic stated that there was not enough fuel traveling through the system and that the dealer should perform further diagnostic testing. the vehicle was inspected, but not yet diagnosed by a dealer. the manufacturer was notified. the vin was not included in nhtsa campaign number: 16v777000 (fuel system, gasoline). the failure mileage was not available.

Where the sunglass holder in the visor is: it pours in water every time it rains. water stains on visor & headliner. gets the shiifter console wet; with pools of water in cup holders & soaks drivers seat. vehicle is parked when it happens. it has moon roof - so i checked that & its completely closed.when this happens. this happens every rain storm. concerned it will freeze as the weather gets colder & cause more damage to include windshield fracture.

While driving the 2012 escape it lost excelloration a wench light lite on dash the truck just stopped in traffic . the engine was still running would not respond when given gas. turned vehicle off restarted wrench light went out was able to drive home took to dealer they stateed they found nothing.a search of the internet shows this problem has acuured for some time in this modle please this is dangerous

While driving the car the steering locks up. i have to pull the call over, shut the car off and restart the car sometimes several times before the power steering comes back. i have been told this is common problem. why was this not a recall?

Every time it rains water seems to be coming through the front passenger door, i don’t know if it’s through a faulty window seal or door seal.

Tl* the contact owns a 2012 ford escape. the contact stated that the vehicle was leaking fuel from underneath the vehicle. the contact was unaware of the exact location of the fuel leak. the contact was concerned about the safety of driving the vehicle with the fuel leak. the vehicle was not taken to be diagnosed nor repaired. the vehicle was not included in nhtsa campaign number: 16v777000 (fuel system, gasoline). neither the dealer nor the manufacturer were made aware of the failure. the failure mileage was approximately 185,000.

Within the past 2 yrs the abs has gone out completely on 3 different occasions. had to coast to a stop. very dangerous and traumatizing...

Tl* the contact owns a 2012 ford escape. the contact stated that after entering the vehicle, the driver door was closed but failed to latch securely. additionally, the vehicle failed to start-up. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the door latch fractured and needed to be replaced. the door latch was replaced however, the mechanic was unable to start the vehicle. the manufacturer was not made aware of the failure. the failure mileage was approximately 118,685.

2012 ford escape - kansas plant. intermittent power steering failure while driving. has happened three times in the last 10 days. has happened at lower speed while turning into parking lot / parking space. seems to correct itself if car is turned off and restarted. *tr

As i was pulling into my driveway my car had a sudden unintended acceleration. the engine was racing so i put my foot on the break which had no effect so i put the car into park. the engine continued to run at full speed so i turned the car off. i then called a tow truck to take the car to be repaired. this is the second time this happened and ford will not do anything about this ongoing issue. in july 2018 i had the throttle body replaced with a ford factory part. here it is two years and 11 thousand miles later and it just happened again. ford, shame on you. *tr

The shifter gets stuck in park. i was stuck at the gym parking lot for awhile until a friend stopped to help me. an we google way to get it in drive but it shouldn't have to be like that. *tr

Was coming home from work, and parked the car in the driveway. the next day in the morning, when i turned the car on it started vibrating, which i though was from the cold temperature, but when i tried to drive it, the steering wheel wouldn't turn like normally. had a mechanic come to look at it, and was told it was a problem with the electric power steering, and that this was a recognized problem with the electric power steering system in other escapes from different years. we found the recall for previous years, but doesn't include the 2012 model. car has remained parked in the driveway since october 2019. have tried to contact the local ford dealership regarding the recall and they say it's not applicable to our model year. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that while driving at approximately 60 mph, the hood unlatched fracturing the front windshield. the contact pulled over to side of the road and closed the hood of the vehicle. the contact stated they had to drive the vehicle at approximately 20 mph to avoid the hood becoming unlatched again. cleveland ford (2496 s lee hwy, cleveland, tn 37311, (423) 218-1622) was contacted and informed of the failure. the contact was informed that the hood and the latch for the hood needed to be replaced. the vehicle was not repaired. the windshield was replaced at a glass repair shop. the manufacturer was made aware of the failure and a case was opened. a police report was filed. the approximate failure mileage was 151,000. *ln*jb

The hood flew open after driving down the road i checked the oil and made sure the hood was closed by attempting to lift it. i was on the road for about 3 minutes when the hood blew open damaging the hood and latches it was a windy day out my speed was around 30 mph.

Driver door seal (top) leaks to the point of there being 2 inches of water on driver floor. also water is getting inside the door, which is causing electrical issues. had it repaired 3 times at dealer & leak still exists. this is causing mold & rust in the vehicle. not sure if this is the fault of the manufacturer or the inexcusable repair work of atlantic automall, but it’s becoming a real safety issue & atlantic automall has been refusing to resolve the issue or even respond to my calls

Backing out of a driveway. both brackets that attach from the roof to the glass in the rear (top half of hatch back) snapped in half and the glass dropped - held on only by the two arms that guide the window/glass up and out when open/lifted.

The passenger front seat keeps locking and makes it so you can't move and the only way to get it to release is by undoing the seatbeat.

Tl* the contact owns a 2012 ford escape. while driving at an unknown rate of speed, the check engine indicator illuminated. the contact also stated that the check fuel intake lid indicator illuminated intermittently after filling the vehicle with fuel. the contact associated the failure with nhtsa campaign number: 16v777000 (fuel system, gasoline). the dealer and manufacturer were not notified. the vehicle had not been repaired. the failure mileage was unknown.

Tl* the contact owns a 2012 ford escape. the contact stated that the front driver's side seat belt latch failed to lock and secure the seat belt buckle. the contact called corwin ford (located at 3241 south glenstone, springfield, mo 65804, 877-962-2371) where it was diagnosed that the seat belt failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and provided case number: cas-25127436. the approximate failure mileage was 88,000.

The front passenger seat belt keeps kicking up and when it does it doesn't let you move.

I was driving in the city @ 25 mph and made right turn then the steering got really stiff. was hard to control so i came to a stop. could not steer car without forcing it. had the car towed. when i started it up at home the steering was fine. i’m afraid to drive it

Check engine light on when driving and when parked and engine running and smell of raw gas fumes near left rear wheel area. shop tested found code p0456 traced to cracked and leaking electric fuel pump. replaced pump now ok . in checking i found there was a recall #16s41 for 2012 escape with v6 engine , my car is a 4 cyl . not incl. in recall but produced in same production sequence production date 8-11 sales date 11-19-2011 the above recall was for leaking fuel pump .i believe my car should have been recalled also . i contacted dealer they referred me to ford co. filed case #cas-21767319 on 5-29-19 ford said no recall ,sorry no help with repair bill .i believe this should have been recalled as a safety hazard also covered under emission warranty 8 yeas or 80,000 miles i wrote to dealer 9-12-2019 no response car had 79.795 at time of repair. i still have the car and the defective fuel pump if inspection is required. this condition was on public street and private property moving and stationary. my car could have been involved in a fire if the cause of the fuel leak wasn't detected.

Computer diagnostics results found transmission a-1 cell defected in two areas causing my 2012 f-escape limited the inability to send proper signals for the engine to receive power/energy necessary to drive. transmission is stuck in 5th gear. my suv has under 60,000 miles. i was told by ford dealership the transmission has known about the defective transmission but, has yet to be recalled. since, i my extended warranty has ended. i have no coverage for this most expensive repair for any/my automobile. my car is now considered worthless for a trade in or to go towards a new purchase. please send me a conformation of my complaint with an explanation of how my situation can be rectified. in regard for description of car performance, my car rolls out if parking,/or at stop lights by heavy gas revving, once on highway going 59-60 mph car drives as nothing is wrong due to being stuck in 5tg gear. please report my complaint so ford manufacturing can resolve and appropriately pay reparations for repairs, rental, towing, and loss wages due to no transportation to and from work. i consider this to be a safety hazard since i could not excellerate proper speed limits when stopping, pulling out into traffic, or after coming to a stop at traffic lights or off ramps with oncoming traffic. respectfully, ford owner. dec. 1 2019

Tl* the contact owns a 2012 ford escape. while the contacts husband was reversing out of the driveway, the vehicle accelerated independently with force and the brake pedal was depressed in the attempt to stop the vehicle. there were no warning lights. the vehicle did a one eighty degree turn and crashed into a parked vehicle in their driveway where the vehicle came to a stop. the failure had occurred on several occasions. the driver sustained shoulder injuries and whiplash, but did not require medical attention. during those failures, the contact sustained injuries to the neck, which did not require medical attention. the contact was concerned due to their granddaughter being in the vehicle often times and there would be severe injuries if the failure were to occur while she was in the vehicle. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the manufacturer was not made aware of the failures. the failure mileage was approximately 69,000.

Tl* the contact owns a 2012 ford escape. while driving 55 mph, the contact depressed the brake pedal and heard an abnormal noise. in addition, the steering wheel shook uncontrollably. there were no warning indicators illuminated. later that day, the steering wheel became difficult to turn. the contact parked on the side of the road and turned off the engine. when the vehicle was restarted, there was no power steering ability. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not notified. the failure mileage was 173,425.

After performing the recall the problem continue showing check fuel tank inlet..in the panel and then checking engine ligth on ..its been a solid problem for the last few years and ford should get the rigth way to fix the problem

Tl* the consumer owns a 2012 ford escape. the consumer stated that while driving 65 mph, the steering wheel became difficult to turn. there were no warning indicators illuminated. the contact was able to park on the side of the road. when the vehicle was turned off and restarted, the vehicle was able to drive to its destination. the consumer stated that the failure recurred on november 11, 2019. the vehicle was taken to echelon ford (located at 4 s white horse pike, stratford, nj 08084, (856) 627-8400), but was not diagnosed or repaired. the vehicle was taken to an independent mechanic who stated that the steering column needed to be replaced. the manufacturer was notified. the failure mileage was 120,000. *as

I was making a left turn when my power steering quit. at first, i thought my car had turned off but it was still running. returned home(about a mile) and the car steering wasn't working and was difficult to steer. called my dealership and they said bring it into be diagnosed. after turning key off and on, discovered that i again had power steering. 2011 escapes were recalled for this same problem. but dealership said it would be $2600 to fix! not likely!

My 2012 ford escape suddenly loses power when driving. it happened on the highway and i was almost rear ended. i googled the symptoms and found that it is probably the etb electronic throttle body. this is dangerous and nhtsa did not issue a recall or protect the public by requiring ford to provide towing. instead nhtsa only required that ford extend the warranty an additional 10 years leaving ford owners at risk of injury or worse.

Loud ticking noise coming from engine at idle and while driving. sounds as though valves or engine could be cracking.

Upon leaving work on july 31st 2018 i noticed an odd smell as i approached my 2012 ford escape limited. upon getting closer to the car i noticed the smell was gas. i was alarmed thinking my vehicle may not start or could possibly explode if i tried. when opening the door the smell was unbearable. after calling my son he said that there was a recall for my generation ford for a cracking fuel pump. he said it will be safe to start but will be leaking gas everywhere so keep an eye on the gauge. after starting the car i noticed that the gas level was almost 1/2 a tank lower than when i arrived just 8 hours before. i rolled all four windows down and drove the car the shop i’ve been visiting and trust. they took my vehicle in on august 1st 2018 and said that they will look into it. after diagnosing the problem they discovered it that the fuel pump was cracked. with only 31,000 miles. after attempting to reach the dealer and the ford customer service program they told me that the vehicle is not covered under the recall issued by nhtsa. this vehicle seems to fall in every category other than a seven month difference on the build number. ford said that they are unable to assist me in recovering my money for a recall that is on the same year make model and trim level.

Tl* the contact owns a 2012 ford escape. the contact stated that while turning a corner during rain weather conditions, the vehicle slid off the road causing the contact to crash into a telephone pole, slid into a ditch, and a cornfield. the windows on the front driver, both rear passenger, and rear windshield all shattered. none of the air bags deployed. there were injuries sustained. a police report was filed. the vehicle was towed to a garage for a pickup from the insurance company. the manufacturer was contacted and suggested to speak to an insurance adjuster. the dealer was not contacted. the failure mileage was 31,000. *pm *dl

Tl* the contact owns a 2012 ford escape. while fueling the vehicle, fuel spewed out of the tank. the vehicle was taken to valley ford (509-453-3125, located at 910 s 1st st, yakima, wa 98901) where the vent valve and solenoid were replaced; however, the failure recurred. the vehicle was taken back to the same dealer, but could not be repaired. the manufacturer was made aware of the failure and did not assist. the vehicle was not repaired. the failure mileage was approximately 110,364.

On approximately may 25, 2019, i was at a local gas station to fill up my vehicle, a 2012 ford escape xlt, with gas. while filling the gas tank to full, the automatic shut off failed causing gas to forcefully splash back out of the gas tank, onto me and the ground next to the gas pump. the attendant at the gas station followed their protocol for a gas spill. i filled up the gas take at other local gas stations and the problem continued. on june 5, 2019 i scheduled a repair at my local ford dealership. i paid for a faulty vent valve and a solenoid asy to be replaced for $ 463.08. they stated on my receipt that they added 6 gallons of gas to confirm the repair. a week later i refueled my vehicle in another city, and the problem with the gas overflowing continued. i took the vehicle back to the ford dealership july 5, 2019, and explained the problem was not resolved. they told me they dropped the gas tank and tested the components and told me it was a faulty valve. they informed me "they talked to detroit" and i would need to replace the "gas tank assembly" and i would be given a "discount" on the repair since i had paid almost $500 for the first repair. the estimate for the second repair was $1,000. i asked of there was a warranty on the repair that was done previously, and was told no. i did not get the repair done this time because the problem was supposed to be corrected and wasn't. there apparently is not warranty on the repair that was done. i am shocked that it will cost an estimated $1,000 more to repair a problem that they said was fixed, and possibly no guarantee on the repairs. after contacting the ford motor company in michigan, i was told the individual dealerships are in charge of their customer service and that ford corporate couldn't help with my problem. i contacted this agency and was given this case number-11234836.

Tl* the contact owns a 2012 ford escape. while the vehicle was parked, the rear window exploded outwards for the second time. each time, there were no signs of any vandalism. the manufacturer stated that there were no recalls; therefore, they could not assist. the glass company (safelite) stated that the failure occurred with the same year, make, and model vehicles. the cause of the failures was not determined. the dealer was not contacted. the failure mileage was 101,943.

My wife had been saying that her escape steering would go out. it happens about 3-5 times per day. when she is turning into a parking lot the power steering will go out. she has to turn the key off and then back on and the power steering starts working again. i drove the vehicle over the weekend and it happened to me when turning into a gas station. i looked up this issue and there is a recall for this exact problem for ford escape vehicles from 2008-2011. as far as i can tell this issue is still happening and ford will not fix these issues.

This morning i was running some errands and was approaching a red light and as i started braking my escape stalled. i coasted over to the side of the road, put my car in park and thankfully i was able to start it back up. i continued to drive in the direction i was heading and after about 4 minutes my car stalled again. all together my escape had stalled 6 times in a 5 mile stretch, two of those times were in a busy intersection and one of those two times i was stuck in the middle of that intersection as the lights facing the opposite direction turned green. my car has always been well maintained by the dealership since the day i had picked it up from the lot. my car has never broken down or even showed any signs of mechanical issues until today and of course it could not just happen one time or in a place that was a little safer to try and pull over. a couple of the times i did not even notice that my car had stalled right in the middle of the road until i hit the gas and nothing happened. kind of crazy how my car was running perfect this morning and by the afternoon i was just a sitting duck just waiting to get rear ended and with no pre warning signs that there was an issue with my car until it was too late. 2 times i was stationary when it stalled and the rest of the time i was in heavy traffic driving about 55 mph. the faulty part seems to be the throttle body and some vehicles will have a service light on and produce error codes and some of the vehicles will not have a service light pop up and still have the same issues with the throttle body and get the same results after it is fixed. how can some vehicles have a maintenance light on when the issues start occurring with the throttle body and other vehicles not have a maintenance light on and have the exact same problems? seems like there might be more electrical issues showing up in the escape soon.

My vehicle is in good condition but continues to have problems. i closed my lift gate tonight and heard a crack. my rear glass broke off of the liftgate glass hinge on the passenger side of the vehicle. it only remained attached by the driver side hinge. it appears that corrosion/rust occurred because it was not sealed or water got in somehow. i am very thankful this did not happen while driving because if it would have broken from both, it would certainly detach and break on the roadway.

Evaporation system leak occurred and fuel tank pipe assembly had to be replaced. car did not start and needed to be towed.

After having the recall 16s41 fuel delivery module flange replacement service, my vehicle would occasionally not successfully start but would continue to try. i called the dealership where it was serviced and they took a look, but found nothing. less than two months have passed and i notice new issues; vehicle chugs down the highway almost boggy-like; when filling with gasoline the pump stops at 3/4 tank and not full; spits gasoline back out; overall sounds significantly different running.

Tl* the contact owns a 2012 ford escape. the contact stated that the seat belt retracted into the folded rear seat. the rear seat would not fold upright. the contact took the vehicle to great lakes ford (2469 e apple ave, muskegon, mi 49442, (231) 777-2750) where the mechanics folded the seat down and it would not raise back up. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 139,635.

The area of most concern is the issue with the steering. eight months ago, i suddenly lost power steering just after exiting a freeway. now it is making the same sound again and my mechanic feels the wheel may lock completely.i drive mountain passes, which makes this exceptionally dangerous. contact with local and corporate ford says it is my problem to get it over an hour away to the dealer, and repair will be at my expense, even though many people have had this same issue. to make matters worse, i learned only after contacting ford about the steering issue, that there is a safety recall on the fuel module, which could cause fire. i received no notice of this until i reported the steering issue to the company. the dealer tells me it will take four weeks to get the parts to fix the safety recall. in the meantime, i am losing income every day as i drive for a living. no concern for the safety of me, my family, or others on the road.

I lose fuel according to my gage at an alarming rate. it will go from 212 miles to 199 and i’ve driven maybe a quarter block.

Seat belts do not retract, when putting on or taking off.

Driving on the interstate at 75 mph during morning traffic during rain covered road. my traction stability and abs warning lights are on again. i was driving to a doctor appt and saw the warning light come on. i applied light pressure to my brakes and gradually came to a stop. my car has 115,000 miles when fail happened

Going down the road, and all the sudden my gauges dropped, except for fuel. my initial reaction was to hit the gas pedal to see if i'd lost engine power. i still had engine power, thankfully. since then, w/o any warnings the gauges will drop, and all the sensor lights will come on while going down the road. i went to advanced auto parts, and had them to put it on their machine to see if it would code. it coded for p-1602. battery tested fine. looked up on you tube to see if anyone else was having the same problem, and found this video. in the video is exactly what is happening to my 2012 escape while driving down the road. https://www.youtube.com/watch?v=m0zz0dfessk looking in the comments section the owner of a 2010 escape, said that ford replaced 3 instrument panels, and the factory ford technician finally found that it was cold solder joints. if you hit the dash with you fist, the instrument panel gauges come back up, so seems to be in the wiring, not battery related. mileage, and information center, still hasn't came back up. this problem is on going, and waiting to hear back from ford if this is covered under extended warranty.

I was driving in town at a slow rate when my braking feel like there was born abs and my car was getting to close and i applied pressure on the pedal but it wouldn't stop. my steering wheel became very stiff and couldn't turn it. an hour later, i was driving on the interstate when my abs, traction control light and stability light came on. my car would not turn well and i was in the middle of passing a vehicle. i had no brakes at that point. this happened april 20, 2019. clear road conditions. my escape is becoming a big safety concern. when braking i feel my system keeps slipping in the front end and a sagging in the rear. when i drive it, i am terrified that this will happen again and won't be able to stop. turning feelings rigid and stiff at times. a car had pulled out in front of me and had to do a hard stop on the interstate. i pressed on the brakes but the system would not stop and steering wouldn't allow to turn. i had to turn a harsh right to avoid causing an accident while attempting to drive off to the side of the road. this has happened since the 1st day i purchased this vehicle 26 may 2016 from glenbrook hyundai in fort wayne, in.

The automatic transmission in my escape xlt awd has failed at 142,742 miles. dealer and transmission shop have advised that transmission needs to be rebuilt or replaced. ford knows these transmissions are failing prematurely and ford should repair, replace them and reimburse if someone has already had transmission replaced at a dealer or repair shop. one can go online and perform a google, bing or yahoo search and see a pleathera of escape transmissions that have failed prematurely.

In a private parking lot, after executing a 90 degree left turn into a parking spot and with the brake pedal applied in order to slow then stop the vehicle, the vehicle surged forward just before coming to a complete stop. you could hear the engine rev up as it surged forward. application of the brake pedal did nothing to slow it down. after the vehicle was jarred by striking the curb the engine returned to normal idol. so much power was applied in the surge that the vehicle jumped a curb, traveled over a a grass plot and struck another car on the other side. our ford escape suffered front end damage (toward drivers side) and the other vehicle (a ford eco -boost) suffered front and drivers side damage. note that the vehicle was traveling forward at about one mph (almost to a full stop) when the surge occurred. as it surged the speed increased rapidly to about seven to ten mph. the vehicles were not towed at the time but when driving a short distance home a severe defect in the steering (pull to the left) was noticed making it virtually inoperable. the vehicle will be towed from our driveway to the body shop.

Steering became very difficult while driving on hwy at 65 mph . took to nearest shop . no lights came on dash . when arrived at shop steering was in possible . replaced sensor . steering wheel would spin out of control on own . ended up having to replace entire steering column

Driver side and passenger side wheel welds rusting out and up toward the window .

My 2012 ford esacpe keeps stalling while i am driving and ford dealership says there is nothing wrong with it. i am a 68 year old widow and this is my only means of tranportation. it has done this 5 times in less then a month.i can be driving 45 miles an hour and it will stall and at that time i cannot accelerate,i have to pray and try to coast out of traffic. i pull over and while the engine is still running the wrench dashboard light comes on. i shut it off and restart it and it runs normally until the next time it happens which i never know when that will be.

Rear hatch door leaks water when it rains and also when washing car. the hatch locks up and will not open. i have paid for the repair on 2 occasions and now it has locked up again and will not open. this is a defect and also a safety related defect and not in compliance with us safety standards. this happens at all locations. it happened two times in tucson,az and now a third time here in ca on 06/12/2019.

2012 ford escape. consumer writes in regards to failed transmission. *ld the consumer stated the transmission needed to be replaced due to the reverse option failing while driving. *js

Occasionally when fueling the pump will stop prematurely. the dash will say it's full but 5 miles later your at 3/4 tank. and topping off is illegal so there's not a way to get past it. car was off, parked, and next to a gas station pump.

Pulling out from a red light, the car made a whirring noise and hesitated to move then started jumping when the accelerator was pressed. drove car approximately 2 miles and the car made the noise, hesitated and started jumping again. made to a parking lot and parked car. a transmission specialist checked it out and said the transmission is locked in high gear.

The car has had problems with acceleration dealing with the fuel on the highway. i have also noticed that my car seems to be loosing miles or fuel. the engine light has come on twice in the last week with fueling codes.

Front seatbelts do not lock or catch or work correctly. if in accident or stopping suddenly the seatbelts do not catch the passengers

Brake warning lights on no abs

Tl* the contact owns a 2012 ford escape. while driving approximately 30 mph, the power steering failed and the steering wheel became difficult to turn. there was no warning indicator illuminated. the vehicle was taken to tomball ford (281-378-3160, located at 22702 tomball pkwy, tomball, tx 77375) where it was determined that there was no recall. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not diagnosed or repaired. the failure mileage was approximately 106,000.

2 months ago we had to stop immediately to go into a shop because our car was making a horrible loud noise and we could barely move the car. the brakes had locked into the pistons and the pistons were cracked and everything involving the brakes needed to be replaced including the calibers. yesterday 5/30/19 we took it in and yet again the brakes are locked and everything needs to be replaced including the calibers. we looked it up and this is not an uncommon problem https://forums.edmunds.com/discussion/41616/ford/escape/08-ford-escape-front-brakes-locking-up

The glass lift gate leaks around the seal. brought to the attention of ford dealer while under warranty but was told that the warranty did not cover it. after a rain, the water puddles in the back.

On october 26, 2018, i was stopped at a red light waiting to make a right hand turn. when the light turned green and i proceeded to make my turn, my wheel was tight and locked into one position. it was extremely difficult to straighten it out. i drove about one mile before i could safely turn it into a parking lot. i had to use all my strength to turn it and straighten it out. i sat in the car for about 15 minutes while making some phone calls to family members about my situation. at one point, i turned the car off. i waited 5 minutes and turned it back on and it was working. very scary situation. i drove it to my mechanic who said it was a steering shaft torque sensor malfunction b2278 code 100.427. since my mechanic cleared the code, 3 separate ford dealers refused to look at it without an active code. so i have been driving it for about 2 months and holding my breath each time i make a turn and keep looking for the straightest path wherever i go. but lucky for me, on december 24, steering wheel was locked and couldn't start car from a parked position. hoping this incident is related to the first. after several attempts to start the car, nothing. i waited 5 minutes and the car started. my wheel was turned sharply to the right as i was parked on a downward incline. hoping the two incidents are related so i can get this nerve wracking situation repaired. also filed formal complaint with ford corporation.

Lost power steering while driving. very difficult to control vehicle. prior model years were recalled for similar problem with electronic power steering assist

When my heater motor kicks on while i am driving it causes my car to want to stall or die. my car shutters so i must turn off my heat so my far will go as it should. other times my car has had a hesitation while i am driving. i push the accelerator and it shutters . it has been an issue since i bought it like that. the happy car store glenbrook hyundai in fort wayne indiana sold it to me like this.

Evaporative emissions issue with flap/fuel tank cover giving a engine warning light and flag for emissions control system - known defects with ford's cars/trucks. dealer says it's probably a pipe - fuel filler (part focl8z-9034-a/b r&r issue but local mechanics all say it's the flap/cover issue/problem for gas tanks - a known ford defect and should've been part of all similar ford recalls for same issue/problem that has been recalled on other ford vehicles/models. i'm being told this is a $600-800 repair by the local dealer.

Tl* the contact owns a 2012 ford escape. while driving 15 mph, the power steering malfunctioned intermittently and made turning the steering wheel very difficult. the vehicle was taken to lou fusz ford (2 caprice dr, chesterfield, mo 63005, (636) 532-9955) where they suggested repairing the power brakes. the vehicle was not repaired. the manufacturer had not been contacted. the failure mileage was 151,085.

2012 ford escape. consumer writes with concerns with electric power streering and if recall is necessary. *as *tr

Recall 16v-777 initial communication 2017 have called dealership as well as ford direct. no parts available and cannot advise when they may be.

While driving at a speed of 50-55 mph on a highway the hood flew up and hit the windshield without warning. this was after driving for approximately 2 hours in various highway conditions. the safety latch failed to catch it. smooth road.

Tl* the contact owns a 2012 ford escape. while the contact's wife was driving 20 mph, the steering seized without warning. the vehicle was taken to damerow ford (12325 sw canyon rd, beaverton, or 97005, 800-732-8633) where it was diagnosed that a steering sensor fractured. the vehicle was not repaired. the manufacturer was notified and stated that nothing could be done. the failure mileage was approximately 90,000.

2 issues. rear window leak and shorted out the mtor to allow the lift gate to operate, remains shut. second issue, rear wiper motor overheats and burned out. motor continues to receive electricity and overheats which could cause a fire hazard

Sunroof leaks and leaks inside of my car

Tl* the contact owns a 2012 ford escape. the contact stated that there was internal water intrusion around the seals, which affected the liftgate and electrical system. the liftgate had extensive rust and was leaking from the rear. also, the liftgate was unable to open. the dealer (fred beans ford of boyertown, 525 pa-100, bechtelsville, pa 19505, (610) 367-2081) was notified of the failures and indicated that the vehicle was not included in a recall. the vehicle was not diagnosed or repaired. the approximate failure mileage was 76,000.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. nick abraham ford elyria (1115 e broad st, elyria, oh 44035, (440) 366-3673) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Rusting of the rear inner wheels well and fenders over both wheels. if not repaired could lead to exhaust migrating into the passenger area of the car.

Tl* the contact owns a 2012 ford escape. the contact stated that the instrument panel gauges failed to illuminate while driving during the daytime. hawk ford in oak lawn, illinois replaced the headlamp control switch, but the failure recurred. the manufacturer was made aware of the failure and stated that there was no recall on the vehicle. in addition, the manufacturer suggested that the contact find another ford dealer. the vehicle was not repaired. the failure mileage was 50,850.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (babbitt ford lincoln, 11 n verde st, flagstaff, az 86001, (928) 7745-063) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

I got the notice for the recall. i called my ford dealership ferman ford and they said they would call me when part came in. i called back asking them and they stated that ford only sends recall items when they want and the dealership has no control over it. i called ford head office they said they can not do anything until diagnosed. i told them it is a recall. they stated they cannot do anything till diagnosed. i still don’t have the recall done. i need help i getting this done for my car.

While driving, everything cut off. i could not accelerate, the power steering turned off, and i had to try and safely pull over. luckily, each time i was in a position where i could pull over safely. restarted the vehicle and everything seemed normal. this is extremely scary and unbelievably dangerous!!! please ford, do something about this! have taken it in for service and no code can be found and everything passes the diagnostic tests. what can be done??

While this vehicle has had an active recall notice since january 2018, the local ford dealership has been unwilling/unable to secure the part to correct the problem in the fuel delivery module. recall notice 16s41 / nhtsa 16v-777

Tl* the contact owns a 2012 ford escape. while stopped at a traffic light, the vehicle independently accelerated. the contact was able to shift the vehicle into neutral to slow down the vehicle. the contact stated that the failure recurred twice. the vehicle was taken to an independent mechanic to be diagnosed; however, the mechanic was unable to duplicate the failure or retrieve a fault code. an unknown dealer was contacted, but was unable to offer assistance or schedule an appointment to have the vehicle diagnosed. the vehicle was not repaired. the contact stated that the failure was intermittent. the manufacturer was not informed of the failure. the approximate failure mileage was 50,000.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (flood ford lincoln, 21 woodruff ave, narragansett, ri 02882, (401) 515-2700) was contacted and confirmed that the part was not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the part was to become available. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) in december of 2017. the contact called the manufacturer and was informed that parts were not available to complete the recall repair. the manufacturer could not confirm when the parts were to become available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was not taken to a dealer or independent mechanic since parts were not available. the contact had not experienced a failure. the vin was not available.

Since jan. 2018, when i received my recall notice, and despite multiple complaints to my ford dealer and ford customer service, ford has not supplied the parts to fix my recall. they have no solution and no explanation of a reasonable time frame that i can have this repair done! simply unacceptable!! my fuel module may crack and cause a fire!!!!

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v770000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over five months ago. the dealer (sanderson ford, 6400 n 51st ave, glendale, az 85301) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was contacted several times and was unable to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v77000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over six months ago. the dealer (courtesy ford lincoln, 1313 ne 122nd ave, portland, or 97230) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact recently received a postcard from tk holdings, alerting him that they filed for bankruptcy. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2012 ford escape. the contact stated that nhtsa campaign number: 16v777000 (fuel system, gasoline) exceeded a reasonable amount of time for repair. the contact received the recall notification in january of 2018. the contact spoke with gillespie ford (18834 grand avenue, lake villa, il 60046, (847) 244-9500) several times requesting information on part availability. the dealer stated that parts were unavailable; however, the manufacturer informed the contact that the part was available for the recall repair. when the fuel tank was filled, the vehicle emitted a fuel odor while parked. the approximate failure mileage was 40,000. parts distribution disconnect. *tt

Made a complete stop at an intersection and experienced a total lost of power steering. can’t drive vehicle, can’t steer it.

Tl* the contact owns a 2012 ford escape. while driving unknown speeds, the vehicle stalled. additionally, while driving 25 mph, the vehicle shook and stalled and the wrench warning indicator illuminated. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called tyler ford (2626 s southwest loop 323, tyler, tx 75701) and bill mcrae ford lincoln (1511 e rusk st, jacksonville, tx 75766 903-586-2241) and was informed that the parts were not available. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was approximately 83,000. parts distribution disconnect.

In an accident with front end damage and air bags didn't deploy.

Takata recall- had a recall on the fuel delivery module flange replaced and having issues starting , long cranking issues. ford dealer refused to believe that the technician didn’t install it properly. never had an issue with my vehicle with only 50,000 miles on it until after the recall was performed. i believe the technician improperly installed the part and now every time i start my vehicle it has long cranking issues. i’m worried it might mess with my starter or fuel pump.

I received a recall notice in jan 2018 but the ford dealer has been unable to obtain the parts necessary to make the repair as of 5/8/18. the recall states a fuel leak in the presence of an ignition source increases the risk of a fire so i am very concerned having to drive my automobile. today i was told they have no idea if/when they will be able to get the parts in.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the contact called auto nation ford marietta at 770-674-6077 (located at 860 cobb pkwy se, marietta, ga 30060) and was informed that the parts were not available. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.

2012 ford escape. consumer writes in regards to fuel delivery module safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. *js

Purchased car used about 3 years ago. have had very hard shifts 1-->2, but transmission was checked at time of purchase and i was told it was ok. at time of purchase car had about 30k miles on it. it now has 51k miles. shift is now extremely hard 1->2, 2->1. car got stuck and would only go in reverse last week and i ended up stuck on a ramp in a parking garage. i was unable to get the car to drive formward and it took 5-6 tries. car was then stuck in first gear for about 2 miles, then suddenly shifted and was normal. it has lost all forward motion at times suddenly while driving on the street, car unable to shift. now needs a new transmission with only 51k miles on the car. it has never been in an accident and is driven very lightly. extremely dangerous to have a car come out of gear (?) while driving in heavy city traffic.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over four months ago. the dealer (causeway ford lincoln, 375 nj-72, stafford township, nj 08050) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was contacted several times and was unable to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect. *tt *js

Hood latch failure i was driving down a straight road at 55mph and the hood just flew open. my view was obstructed by the hood. the hood was last opened approximately 3000 miles before the incident occurred. the hood is bent to the point it will not close and the windshield is severely cracked.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer (luther family ford, 3302 36th st s, fargo, nd 58104, (844) 361-4184) confirmed that parts were unavailable and was unable to verify when they would be supplied from the manufacturer. the manufacturer was notified. the contact was not experiencing a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford escape. the contact received a recall notification for nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (hastings ford, 3013 east 10th street, greenville, north carolina 27858) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

I had a recall on my truck that i received in the mail about a couple weeks ago and i tried to get in touch with the dealer and the manufacturer and couldn’t get through to neither locations

There is fuel leaking out from the recalled location part. ford and the ford dealership are waiting on backordered parts with no eta for nearly 8 weeks since we first reported the leak on march 5, 2018. they have offered no loaner car and the dealership has not even seen the vehicle due to the fact that they don't expect to have the part anytime soon. the car is sitting in the driveway drying out meanwhile i am making payments on a car that cannot be driven or repaired. i have made several phone calls to both ford motor company with the original case number cas-14437322-w6l8v8 dealing with roberta webb, ford customer service manager. myself and my husband have spoken several times to the dealership service manager at shaker ford in watertown, ct where the vehicle was originally purchased. i feel as if this issue is being mishandled and redirected and that it is taking far too long to reach a reasonable resolution.

Tl* the contact owns a 2012 ford escape. the contact stated that the check engine warning indicator illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the vehicle had a fuel leak. the contact was advised to contact the ford dealer for any recalls. tom masano ford lincoln (1600 lancaster ave, reading, pa) was contacted and informed the contact that the vehicle was included in nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the failure mileage was approximately 64,000. parts distribution disconnect.

Tl* the contact owns a 2012 ford escape. the contact stated that the recall notice for nhtsa campaign number: 16v777000 (fuel system) was received in october of 2016. after contacting the dealer (cortese ford, 2500 w henrietta rd, rochester, ny 14623), the contact was informed that the parts were not available. in january of 2018, a second recall notice was received that indicated that the parts were available. after contacting the same local dealer, the contact was informed that the parts were still not available. the manufacturer was notified and referred the contact back to the local dealer who again confirmed the parts were not available. the contact had not experienced a failure. parts distribution disconnect. *tt

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over four months ago. the dealer (superior ford, 9700 56th ave n, plymouth, mn 55442) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

April 12, 2018....i've been calling my ford dealer to take care of this recall matter since january, 2018. they keep telling me that they don't have the part and to call back at another time. what can i do to get this problem resolved?

My vehicle makes loud noise when i drive from the wheel barrel

Tl* the contact owns a 2012 ford escape. the contact was not the first owner of the vehicle and was unaware that there was an internal fault with the throttle body. the wrench icon, check engine, and oil pressure warning indicators kept randomly illuminating. courtesy ford (6393 us-98 w, hattiesburg, ms 39402, (601) 264-5555) was aware that the manufacturer issued an unknown recall campaign to address the failure; however, there was no remedy for special coverage campaign number: 13n03 (throttle body extended coverage). the dealer stated that the vehicle was excluded because the mileage exceeded 8,000. the dealer diagnosed that the air flow sensor needed to be replaced. the part was replaced and the dealer stated that the throttle body was cleaned; however, both repairs failed to provide a remedy. the dealer and manufacturer expected the contact to replace the throttle body. the vehicle continued to lose speed and the contact was concerned that it could stall. the vehicle was not repaired and was unable to be driven. the manufacturer was contacted and provided no assistance. the failure mileage was not available...*bf consumer asked the manufacturer for technical guidelines for the campaign #13n03 and was told consumer wouldn't get what was needed. throttle replaced. *jb

Seat belt fails to remain latched

Preheated the car for 20 minutes before leavng for work in -8 degree weather. tried to pull out onto highway and steeering went out. had to really manhandle wheel to make a right hand turn onto the road. thought maybe there was snowin whhel well or something. i oulled over to look, whheels were clear. tried drving forward into a round aboutand almost missed the curve. very scary,steering became even worse so brought the car home and parked it.car does not steer in motion or stationary with engine running.

Tl* the contact owns a 2012 ford escape. while attempting to drive the vehicle, the steering wheel became difficult to steer. there were no warning indicators illuminated. the vehicle was towed to an independent mechanic, but was not diagnosed or repaired. the vehicle was later towed to lake view ford (located at 12381 conneaut lake rd, conneaut lake, pa 16316, (814) 382-5485) where it was diagnosed that the electric steering gear module failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and referred the contact to nhtsa. the approximate failure mileage was 58,718. *tt consumer stated there was no warning and would not steer.*jb

On several occasions the power steering has stopped working causing scary action to steer the car.after stopping for 15 minutes or longer the car can c=be cranked again and the power steering is restored.i have written the ford motor company to explain this trouble and they have denied my request to have it fixed under the same recall the 2008-2011 escape owners have enjoyed to get this terrible safety issue to be corrected.many, many other 2012 ford escape owners have had this same issue and the internet sites are full of the same complaints.this is very troubling to me...

Two problems here. first one is an issue with the throttle body that i noticed a few years ago but i don't remember the exact date i called ford regarding this. occasionally, especially in the hottest days, when i hit the gas to get into traffic, my car doesn't speed up. it just sits there, which has put me in many dangerous positions where i end up pulling up in front of a fast moving car, but since mine fails to speed up even if i push the gas pedal all the way, those cars end up almost hitting me from behind. after about 5 seconds it finally takes off, spinning the tires and again putting myself and other drivers at risk of being hit. this happens more often when my car is on a downhill stop sign a few blocks down my street where i can only go left or right. i merge into traffic, but my car just rolls into the street with no power in the gas pedal for about 3-5 seconds. i notified ford after going online trying to figure out what is wetting with my car, and finding out that there is a known issue with certain 2012 models, including my car based on the vin #. they asked me to take my car to a dealer but said they would not be responsible four any out of pocket charges. the dealer said they needed an official letter from the manufacturer in order to not incur any fees. but neither ford or carmax ever notified me with any actual documentation, which made me weary to take my car to the dealer. the second issue is that i have noticed a gasoline smell in my car for about 2 years now, it's very random and happens about once or twice a month. i attribute it to driving past a gas station or a semitruck on the highway or just normal for cars to smell of gasoline sometimes. the smell only seems to last about 30 seconds.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to dick wright ford (5204 main st, franklin, vt 05457, (802) 285-2211) where it was confirmed that the parts were unavailable and were on backorder. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact contacted (higley ford sales company at (507) 831-3131), (motor inn of spirit lake, inc. at (712) 336-2701), and (marthaler ford of worthington at (507) 727-7000) where it was confirmed that the parts were on back order and the contact was placed on a waiting list. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to schedule the recall repair appointment. the dealer (elkins chrysler dodge jeep ram, 1434 beverly pike, elkins, wv 26241, (304) 636-2222) had been unable to verify when the remedy and part may be supplied from the manufacturer, so the contact was unable to determine when the vehicle would be repaired. the manufacturer was contacted to determine if they may be able to verify when the part may be supplied to the dealer. the contact was not experiencing a failure. parts distribution disconnect.

At approx. 46,000 mi. my escape began cutting off while driving. no warning and no rhyme or reason. after coasting to safety (so far) i can restart and continue. no trouble light come on except the wrench while it is happening. at first it only happened every few weeks or so. ford dealer said they don't know what problem is unless it is happening! now it is happening almost every time i drive. this is very scary and dangerous. i have instructions and documentation for my daughter in case i am killed or seriously injured because i am that afraid. i can't afford expensive repairs on a vehicle with less than 49,000 miles. ford can't even tell me what it is! this has now happened on an interstate @ 70 mph all the way down to neighborhood at 2 mph. i haven't had an accident yet but am certain it's only a matter of time. while having it serviced at ford dealer yesterday i was told they would have to have a 110.00 to hook it to computer but they may not tell them what the problem is. i am a single mother with daughter in college and can't afford to gamble 110.00. i am scared to drive. i paid for a 76,000 mi warranty when i bought the vehicle but was told it expired in june of 2017. please help!

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (sexton ford, 3802 16th st, moline, il 61265) and was informed that the part to do the repair was not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available. *tt

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the part to do the repair was unavailable. the contact took the vehicle to a local dealer (tom masona ford lincoln, 1600 lancaster ave, reading, pa 19607) and was informed that the parts received were defective and had to be sent back. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. metro ford sales and service in chicago, illinois and fox valley ford in north aurora, illinois were made aware of the recall and stated that the parts were unavailable. the manufacturer was made aware of the issue and provided the contact with case number: cas-14499921. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (sunset ford, 11700 gravois rd, st. louis, mo 63127) who confirmed part unavailability and stated that the part would not be available until september of 2018. the manufacturer was not made aware of the issue. the vin was not available. the contact had not experienced a failure.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the contact stated that the dealer (gordie boucher lincoln of west allis, 3161 s 108th st, west allis, wi 53227, (800) 924-7517) stated for months that the part was not available and was on a national backorder. there was no indication as to when the manufacturer would provide the part for the recall repair. the manufacturer was contacted. the contact had not experienced a failure. parts distribution disconnect.

2012 ford escape. consumer writes in regards to fuel delivery module safety recall. *ld *tr

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over two months ago. the dealer town and country ford (7720 e division st, evansville, in 47715) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. sam galloway ford lincoln in fort myers, florida was made aware of the recall and stated that the parts were unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford escape. the contact stated that there was an odor of fuel coming from the rear of the vehicle. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact took the vehicle to auto nation ford (8252 s broadway, littleton, co 80122) and was informed that the part was not available. the manufacturer was not notified of the issues. the vin and failure mileage were unknown.

Tl* the contact owns a 2012 ford escape. the contact heard an abnormal clicking noise upon turning the steering wheel in either direction. the vehicle was not diagnosed by a dealer. the vehicle was diagnosed by an independent mechanic. the vin was not included in a manufacturer recall. there was no recall for the eps. the manufacturer was notified of the failure. the failure mileage was not available.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to leo kaytes ford (145 ny-94, warwick, ny 10990). the dealer stated that the parts would be unavailable for two months. the manufacturer was notified and confirmed that parts were not available. the contact had not experienced a failure. parts distribution disconnect. *tt

Recall notice received in january 2018. parts still not available for repair to fuel intake.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was not contacted. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. *tt *js

Received recall notice 16v-777; called dealership parts not available even though notice states parts are now available. dealership says to call back in two weeks. call back in two weeks parts are still not available. call ford headquarters they say they cannot do anything i have to call another dealership. i ask them why they can't send parts to my dealership and they say they are independently owned and they have no control on their parts. i ask should my dealership be asking for more parts? they cannot answer that - their only solution is for me to find another ford dealership and see if they have the parts. meanwhile i have a car that may have a fuel supply port crack which could result in a fire in the presence of an ignition source.

Takata recall: recall number nhtsa safety recall 16v-777. was told in stock via letter from ford in january 2018. have talked to 4 ford dealers in y area and talked to and or chatted 5 times. last time less than an hour ago 3/11/18 12:15 pm. only excuses, no solution!! filled my escape yesterday, drove about 5 miles and was already down to 3/4 of a tank. wasting $$ and not very safe -- i.e. risk of fire!! want it fixed asap!!!

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (harper motors, 4800 n us highway 101, eureka, ca 95503) and was informed that the parts were not available. the manufacturer was notified and did not assist. the contact had not experienced a failure. parts distribution disconnect.

I received a safety recall notice from ford motor company, safety recall notice 16s41. the dealer, serramonte ford, has not responded to my request to do the necessary repair. i've been trying to schedule the appointment since i first received the notice in december 2017.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. a dealer was not contacted. the contact had not experienced a failure. parts distribution disconnect. *tt *tr

Tl* the contact owns a 2012 ford escape. while driving 65 mph, the hood opened and blocked the contact's vision. there were no warning indicators illuminated before the failure. the vehicle was driven to the contact's home. the dealer (morristown ford, 1112 w morris blvd, morristown, tn 37813) was contacted, but the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 140,000.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (phil long ford of denver, 7887 w tufts ave, denver, co 80123) and was informed that the parts were not available. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called anderson ford of clinton (1001 state route 10 west, clinton, il 61727, 217-935-3106) and was informed that a part was missing with the kit, which was necessary to provide the recall repair. the contact was informed that the repair would take approximately one week. the contact called the dealer and was informed that the parts were backordered and they could not provide an estimated timeframe for the recall repair. the contact stated that fuel was leaking underneath the vehicle. the contact attempted to call the manufacturer, but unable to speak with a representative. the approximate failure mileage was 74,992. parts distribution disconnect.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. diehl ford lincoln (1820 james st, bellingham, wa) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

The back liftgate will not open, but the glass will . o heard there was a recall on my vehicle 2012 ford escape .

Tl* the contact owns a 2012 ford escape. the contact stated that nhtsa campaign number: 16v777000 (fuel system, gasoline) exceeded a reasonable amount of time for repair. the contact received the recall notification in december of 2017. the contact spoke with an unknown dealer and was informed that the part was not available and was on backorder. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. kunes country ford of antioch (104 il-173, antioch, il) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect. *tt *tr

Extremely dangerous!! this vehicle will, without warning, lose power. the engine does not shutdown, but it loses power as minimal fuel is getting to engine. steering not lost, electrical systems seem ok, but no response when stepping on accelerator. this has happened numerous, random times without warning or regard to any conditions i can determine (weather, speed, amount of fuel in the tank, traffic conditions). this issue has happened at highway speeds where you somehow have to steer car out of the way of traffic going 60+ mph! this could cause a huge accident and even lead to some deaths - it is very unnerving! the issue also happens at other times, non-highway driving, sometimes when stopped at a traffic signal, even just pulling out of the driveway! it is random and without warning. it is extremely dangerous to the occupants of this vehicle and any vehicle that may wreck into it due to this issue. when it does happen, the wrench light illuminates, but there is no response from the accelerator. thus far, if the vehicle is put in park, turned off, then restarted, it usually restarts - until the next random time it occurs. it seems to be related to the throttle body or something in that path. there is space for only one occurrence of this, but this issue has occurred at least 20 times in the last 4 weeks. mechanic cannot find any codes in the archive, so they can't fix it. one other thing, the vehicle will sometimes unexpectedly surge when accelerating.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (hansel ford lincoln, 3075 corby ave, santa rosa, ca 95407) and was informed that the parts were on backorder. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford escape. the contact received a recall notification for nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (ford store in morgan hill, california) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. bill collins ford lincoln (4220 bradstown road e, louisville, ky) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Safety recall notice 16s41: the ford dealership does not have the part to fix this recall. it has been two months since i received the notice. i've called to ask if they have the part yet, and they don't even know when the parts might come in. our particular dealership has employees who are very annoyed at customers who are calling. minutes ago, i was told "people keep calling and asking. we don't know." ford's incompetence is astounding.

Recall 16v-777. ford has no part available and no time liner when the part will be available

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted and confirmed that the parts were not available for the recall remedy; however, they offered to perform brake maintenance at the contact's expense. this was the contact's second attempt to get the remedy repaired by modern ford of boone (300 new market blvd, boone, nc). the dealer stated that the repair could not be performed because the technician performing the recall remedy had to go to the hospital. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not provided.

Tl* the contact owns a 2012 ford escape. the contact stated that nhtsa campaign number: 16v777000 (fuel system, gasoline) exceeded a reasonable amount of time for repair. the dealer (olathe ford lincoln, 1845 e santa fe st, olathe, ks 66062) stated that the parts were unavailable for the repair and the parts would not be available until the end of march 2018. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.

No cold air in air conditioner whole motor replaced in 2014 lock on back hatch replaced broke again . the electrical radio dash broke. recall power chain wrench light on again. heating coal replaced

Tl* the contact owns a 2012 ford escape. while the contact's vehicle was idling at a red light, another vehicle crashed into the front end of the vehicle. the air bags failed to deploy. the contact sustained injuries to the head, left and right wrists, back, right knees, right ankle and the right foot. medical attention was required. a police report was filed. the vehicle was not diagnosed or repaired. the dealer was not contacted. the manufacturer was not notified of the failure. the approximate failure mileage was 92,000.

Tl* the contact owns a 2012 ford escape. the contact stated that the dealer (walker ford, 17556 us highway 19 n, clearwater, fl 33764) stated that ford was not performing repairs for nhtsa campaign number: 16v777000 (fuel system, gasoline) because it caused an issue with the fuel pump. the dealer stated that no more of these recalls would be repaired until ford agreed to pay for a fuel pump. the manufacturer was not notified. the failure mileage was 100,000. parts distribution disconnect. *tt *tr

I received a letter from ford motor company with my vin #, make and model of vehicle that may develop a crack in the fuel supply tank. i call the nearest ford dealer today and the receptionist said they don't have the part and i would have to wait until i get a post card from ford motor company. this isn't the first time, now i'm writing a complaint. i would like to have this checked out or replaced asap. god forbid anything should happen. make this right!

The throttle body stopped working suddenly while driving on the highway. i lost all acceleration in a busy traffic situation. luckily i was able to coast the vehicle safely off the highway.

Power steering failed twice on our 2012 ford escape at approximately 66,000 miles. after driving the car on a series of windy back roads, shortly after setting out, the power steering system failed and became very difficult to steer. it was possible but difficult and very unsafe. luckily we were not yet on the highway. recalls exist for previous years that document the same issue but one has not been issued for this year/model, leaving many unsafe cars on the road. parts alone for the repair were quoted at $900.

Vehicle was traveling at highway speed (70mph) when primary and secondary hood latches failed and hood was blown open into the windshield. this was after 5+ hours of highway travel without any recent operation of the interior hood latch release. emergency stop was made to secure hood. hood is damaged and unable to close. body above the windshield is also damaged from the hood impact.

Car stall at any point while driving. since i bought the car has stalled about 10 times. check engine light comes and goes. i had the chance to take it to autozone to connect the scanner while light was on, and diagnostic came with trouble code p2111. as i said it can happen at any time at an unexpected point. it's a little of panic involved every time because cars coming from behind and i have to act to quickly to put on hazards and maneuver the car which start jerking too . no way to record any thing due that i don't know exactly when is going to happen. i have an appointment with ford dealer on 12/05/2018

My car has stalled about 10 times while driving since i bought it on highway and streets. suddenly motor dies and its so dramatically dangerous due that i have only a few meters to maneuver. the check engine light comes and goes. i took to autozone and they connected the scanner and came out trouble code p2111. which mean throttle body got stuck or so. i have an appointment with ford dealer on 12/05/2018 to see if they fix. definitely is a big issue to dangerous for everybody. only happens when driving less than 50mph. i have just recorded the check engine light on my phone. car can stall at any point at any time and it's hard to document it

My power steering is randomly going out while driving. after taking it to a shop and having it inspected they told me that the computer forgot how to drive in a way. so they reprogrammed the computer. that night my escape did the same thing on my way to work while driving down the road. i got out of work in the morning and it was fine. then today it went out while i was driving down the highway and i had to pull over and shut it off then restart it and after that it was fine again. i researched any recalls and there was some for 2011 models but i’m wondering if it should have been expanded to the 2012 as well?

My power steering went out while i was driving to work. i was pulling into a parking garage. luckily i was not on the freeway. i started the car about 3 hours later and it was fine. i took it to the dealership and they said it was the torque sensor. i mentioned the recall on the 2011s and the guy blew it off...thankfully they didn't have to replace the whole steering column. it would have been 2500.00. instead it only cost me 775.00.

Turned on to on-ramp to highway, powering steering failed. hard to turn wheel to get off the road and pulled to complete stop and turned off engine. waited five minutes and turn vehicle back on and power steering was working once again. drove hwy 14 miles and took off-ramp and power steering failed again. this is a dangerous issue and there should be a safety recall on this vehicle.

Power steering would fail at highway speed with no warning. it was still possible, although very difficult to steer, and at highway speeds presents a major hazard. this has happened multiple times. a recall exists on this vehicle for the same problem 2008-2011.

Takata recall, my car ford escape 2012 engine stall/dies while driving , almost on daily bases now, at any travel point at any road. check engine light came out but now goes. i took the photo(just in case to prove it) and diagnostic scanner printout the throttle body needs to be addressed . i read that this vehicle has an extended warranty for this part up to 10 years due to defect throttle body . i will take to the dealer tomorrow and i will notify them too. this car has only 43150 miles on it and needs to be fix due to a dangerous engine stalling . "i purchased it recently"

While driving the steering gets really hard to turn. it looses power assist. it will quit if you turn the car off and restart. i believe the vehicle is unsafe to drive. it is the same complaint involved in another recall but this truck is not part of that recall... 1500 dollar repair to replace parts from ford

Started last year . problem occur forward or backing up. steering will become heavy and turning to the right. while driving steering wheel will get locked and the car will simultineouly stop but engine stays on. i will have to turn the car to off and turn back to on. then i resume driving until it will occur again. this happened multiple times. i am not able to drive the car since i feel it is dangerous and unsafe. i contacted the ford dealer they declined any recalls. they claimed recalls are only available for the prior year 2011. the cost to repair could be up to $1300 as an estimate based on the symbol diagnosis code that appear on the dashboard. strted a year ago with mileage around 135,000 and continue till todate . wheel bearing were exchanged by other repair shops unkowing to me of the recall.

Tl* the contact owns a 2012 ford escape. while driving approximately 5 mph, the power steering failed without warning. the contact was able to turn off and restart the vehicle, which reset the power steering and returned it to normal. the vehicle was taken to an independent mechanic where it was determined that the steering column and steering housing needed to be replaced. the vehicle was repaired. prime ford (located at 857 portland rd, saco, me 04072, (207) 282-0300) was notified of the failure. the manufacturer was notified of the failure. the approximate failure mileage was 98,691.

Epas (power steering column) went out, not covered in past recall - many other people having powering issues with these fords... should be included in the recall!

Tl* the contact owns a 2012 ford escape. while driving various speeds, the vehicle lost steering ability. the contact stated that the failure occurred multiple times. the vehicle was taken to golf mill ford (9401 n milwaukee ave, niles, il 60714, (847) 470-9800), but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 65,000.

The steering became very stiff. i was in a drive through line and at first thought the tires were against the curb. realized they weren’t and managed to exit the line and turn into a parking place. it was like the steering wheel was locked. called for a tow truck and when he got there an hour later, the steering was fine.

My cars steering wheel locks up, and becomes hard to steer! its extremely dangerous!

Power steering wheel locking, when making turns while driving. steering wheel locks on and off, to get it to unlock or back to normal handling, i have to immediately pulled over the side of the road in a safely manner, put car on park turn engine off, then restart car and the steering wheel works again. this is a very dangerous issue taking my car to ford dealer and see hoe they can help me resolve this issue as it seems to be a huge problem with 2008-12 ford escapes.

I was driving on highway at 50 mph; driving straight when it seems like i had ran something. the vehicle sounded like a rubber band unwinding and began vibrating severely at right front. it appeared i might lose control. i de-accelerated and safely exited the highway. i could see nothing wrong when visibly inspecting the vehicle. subsequent investigation revealed a damaged cv boot, cv joint and three fractured bolts for the upper engine mount on the passenger side. two of fracture surfaces appeared they had been fractured for an extended period of time. the third bolt had a fracture surface that was rough and crystalline in appearance ) alluding to instantaneous fracture of the bolt.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (smith cairns ford lincoln, 900 central park ave, yonkers, ny 10704, (914) 377-8100) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the failure. the contact had not experienced a failure. parts distribution disconnect.

In motion - check engine light came on, replaced 02 sensor upstream. getting 8 mpg afterwards. took it back to service dept and no codes present, live data showed purge solenoid would stick open sometimes, replaced solenoid, now getting 12 mpg, more rattle noise in the catalytic converter; $700.00 and no better than it was.

2012 ford escape. consumer writes in regards to stalling issues. *ld the consumer stated the vehicle was taken to the dealer, but no failure could be found. *js

I experienced unintended acceleration while driving my 2012 ford escape on july 7, 2018 while driving in my neighborhood. i was unable to control the speed of the vehicle by using the brakes and crashed into a neighbor’s mailbox. i finally shut off the car to make it stop.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer elk grove ford (9645 auto center dr., elk grove, ca 95757, 916-478-7000) stated that the part was unavailable and was unable to verify when the part would be supplied from the manufacturer. the manufacturer was contacted. the contact was not experiencing a failure. parts distribution disconnect.

Vehicle was driving at approximately 55 mph on i575 on-ramp when the hood flew open and slammed against the windshield, cracking the windshield in multiple places and blocking all forward visibility. the hood did not show any signs of being unlatched, such as rattling, prior to the failure. the safety latch did not stop the movement of the hood. fortunately i was able to safely move the vehicle to the break-down lane and avoid a collision with merging traffic. the hood was severely bent but was able to be secured sufficiently to get the vehicle home.

The first time my power steering failed was on january 27th 2018 while driving on a highway (696) going 75 mph. i called my ford service center the following business day and was told my car had electric power steering and that "glitches happen". in 128 days, the power steering failed 30 times (i stopped keeping track after june 4th but it has happened multiple times since then). every time it failed, if i restarted my car, the power steering worked again. 10 of the 30 times occurred while driving, the rest occurred at the start of the engine. the times it happened at the start of the engine, 5 of the times it failed two times in a row. some times at lights or stop signs and some times in the middle of a turn. sometimes the weather was cold (10 below), some times hot (90 degrees). some days there was precipitation and other times it was dry. try avoiding potholes on michigan surface streets when your power steering goes out! some times i was 10 minutes into the drive and other times it happened after driving 2 hours. (i have very specific documentation on all 30 occasions but didn't have the characters). when researching this problem, i found that this was the exact power steering failure that all of the ford escape models had prior to 2012. they have been recalled. my car, a 2012, was fabricated in june of 2011 and has the same power steering failures as the previous years. i only am curious as to how my 2012 could be any different than a year that was recalled. i have since contacted 3 different employees of ford and not one of them were able to give out an specific information of the recall for the other model years.

Driver side door alert remains on even when door is shut tight and locked. upon placing key in ignition dinging is constant and door icon stays on. when locking vehicle upon exiting with remote it double beeps and interior lights stay lit. when locking doors with power locks from inside vehicle they automatically pop back unlocked. door latch is fine. door will shut and lock through manual means. sensor is misreading actions and causing safety issue with unable to lock doors while driving.

The steering column freezes without warning while turning in motion. causing the vehicle to not complete a full turn.

Recall in december of 2017, parts not available and dealer has no idea when parts will be available

Vehicle has hard down shifts jerking when accelerating has been in shop twice going again on 6-27-18 after about 150 miles of driving is when this occurs

Tl* the contact owns a 2012 ford escape. the contact received a recall notification for nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (san gallaway ford in fort myers, florida) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure.

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (kenny ross ford, 3200 library road, pittsburgh, pa 15234, (412) 923-4899) informed the contact that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The passenger seat belt does not tighten across my chest. it is very dangerous as i’m putting myself in danger every time i ride in the car.

Brakes failed and ended up going through cross traffic at an intersection. after $4990 and a full month at the local ford dealer, it was found the hcu had a leaking seal and would intermittently disable the brakes!

While driving my 2012 ford escape on my town streets, the vehicle suddenly and without warning the vehicle lost power steering. fortunately, i was able to control the vehicle to a safe stop. i turned off the ignition and waited awhile and restored the vehicle. just as suddenly as it occurred the problem disappeared and i was able to drive to my destination. this is the third time this same thing happened to the power steering. my ford dealership has looked at the problem and says that their computer can't find anything wrong, therefore, no repairs are required.

At random points in time when car is on, doesnt matter what speed, steering wheel locks and is unable to be moved untill car is turned off and back on again. i just got into an accident yesterday in brattleboro vt while i was driving home for xmas from college when i went right off the side of the road and into a snowbank. airbags went off and nobody was hurt and luckly i didnt hit any other cars or property. car is being towed back home to a mechanic. i had gone to a ford dealership a few weeks ago when i first noticed the issue, in my driveway at low speeds, and after paying a $100 diagnosis fee, the dealership told me there was nothing wrong with the car and that i was imagining things. i've done a lot of research since then and there are a lot of recalls with similar issues but not on the 2012 model.

Tl* the contact owns a 2012 ford escape. after pulling into a parking space, the engine unexpectedly revved very high before the vehicle erroneously accelerated forward and crashed into a tree. during the time of the incident, the contact's foot was positioned on the brake pedal. no injuries were report and no police report was filed. the cause of the failure was not determined. the local dealer (ted britt ford in fairfax, va) was notified of the failure, but the manufacturer was not. the failure mileage was 50,000.

Bought this fore escape 3 years old. (out of warranty). noticed after buying it, that the paint was bubbling and peeling off the rear driver side fender. the inner fender well is rusted. the lift gate on this vehicle has started to rust at the lower seam. rust is visible. i think ford motor company should step up to the plate and fix/repair this flaw. you spend this kind of money on a car and should not be rusting after three years. defect or poor workmanship.

Tl* the contact owned a 2012 ford escape. while driving 5 mph, the contact attempted to park the vehicle and it accelerated forward without warning. the contact's foot was not on the accelerator pedal at the time of the failure. as a result, the vehicle crashed into a parked vehicle. there were no injuries. the driver's air bag deployed, but the passenger air bag did not deploy. a police report was filed. the vehicle was towed to a salvage yard where it was diagnosed as a total loss. the manufacturer was not notified of the failure. the vin was unknown. the failure mileage was 70,000.

The fuel delivery module has been recalled on my vehicle. i have called my ford dealership many times to have the part replaced. i had an appointment at the beginning of october to have it replaced, and when i arrived for the appointment i was informed after i showed up that they no longer had the part. i have again called multiple times since then and there state that they do not have the part.

My son was in an accident. front end of vehicle. the air bag never went off. but the seatbelt locked. the auto repair shop was dumbfounded at why it didn't go off. so am i.the seatbelt and airbag lights were on on the dash after they fixed it. that's how we found that the seatbelt locked. i couldn't get it around me to go home. they then replaced the computer. the car still doesn't seen correct. but, how do i know that in the future there is an accident with the vehicle and it doesn't go off and i get killed. my son was moving on a city street when this very young girl with a restricted license abruptly stopped. my son hit her. my son now owns the vehicle. i'm more concerned that i gave him a car that is a hazard.

2012 ford escape. consumer writes in regards to rusting above rear wheel walls. *ld the consumer stated the manufacturer was contacted, but did not offer any assistance. updated 11/24/2017*js

Sudden decleration and stall while in highway speeds on highway, likely due to electronic throttle body (etb) issue. very dangerous issue.

On two separate occasions, my 2012 ford escape has completely shut off on me while driving at about 40 mph. i had to coast to the side of the road, one time on a side road and the other on a highway while trying to accelerate, and then turn the car off and back on again. both times that seemed to correct the problem. this is an extremely dangerous defect that seems to have been reported by many other 2012 escape owners on forums/blogs.

Tl* the contact owned a 2012 ford escape. while driving 55 mph, the steering wheel independently steered left. the vehicle crashed into an embankment and flipped several times before coming to a complete stop. a police report was filed. the driver side curtain air bag deployed. the contact sustained severe neck injuries, broken ribs, a broken left hand, and fractures to the skull. medical attention was required. the local dealer was not contacted. the manufacturer was notified of the failure and informed the contact that there were no recalls for the failure. the failure mileage was approximately 40,000. the vin was not available. the vehicle was destroyed. *tt *tr

As i turning into a parking lot the steering wheel became impossible to turn. i managed to complete the turn & park the car. (10/4/17) the second time the power steering stopped working i was backing out of a parking space. (11/10/17)

The body has rusted through around the wheel wells and along the rear hatch door. plus the paint is flaking off of the engine hood. i have taken it to a couple local dealerships that have acknowledged that it is a problem. but that i needed to contact ford because of warranty issues.

I have trouble with the seat belts, they do not retrack by themselves and sometimes they lock up even though i did not stop suddenly., another problem is with my dashboard the lighting goes dim and them bright while i am driving for no reason i can tell, this is all during city street driving. i also have a strong fuel smell which lasts for about 5 minutes when i start the car in the morning.

Tl* the contact owns a 2012 ford escape. while driving 45 mph, the power steering failed to operate as intended. the vehicle was taken to allan vigil ford of fayetteville inc (275 glynn st n, fayetteville, ga 30214, (770) 461-1151) where it was diagnosed that the steering column needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and notified of the failure. the approximate failure mileage was 107,000. the vin was not available.

Driving and car went into power failure mode and wrench displayed on dash display. found paperwork about throttle body safety recall. decided to have safety recall 16s41 fuel module done also since it was going in for work. on sept 5, 2017 took to keystone ford chambersburg 717-264-5104. after both repairs done i was starting car to leave- had very long crank time. had service person come out to hear and he said" sounds like your starters going bad". left ford and car continued with long crank times- never had this problem before they worked on it. took back on sept 8,2017- they found nothing but said i needed new fuel pump $700.00. i complained because they had worked on the fuel pump and then it went bad!! clayton black offered me to do the fiel pump for $509 and no cost for labor. also if not fixed don't have to pay for work done. went to parson's interstate ford shippensburg for 2nd opinion. they said they could do the fuel pump for $474 which included labor! when parson's removed the fuel pump they said a ring was loose and would have eventually leaked gas- would have been dangerous. keystone didn't have it on correctly! i want keystone to pay for the fuel pump repair they caused the damage to- $499.

This is an ongoing issue while driving the engine suddenly reduces speed causing the car to stall! at any given time, the car stalls in the middle of the road or highway and while holding up traffic, i turn the ignition switch and the car resumes. this is a safety issue and must be recalled and repaired immediately!

On several occasions, while driving or turning, my steering wheel has locked in my 2012 ford escape. this morning in the parking lot of my kids elementary school, the steering wheel locked entering and exiting the parking lot. both times, i had to struggle with the steering wheel to keep from hitting other cars. i have read other complaints online where others are having the same problem with their 2012 models. this issue needs to be addressed. there should be a recall on this issue.

2012 ford escape. consumer writes in regards to fuel delivery module safety recall. *ld the consumer stated the recall repair exceeded a reasonable amount of time. updated 09/22/2017*js

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the local dealer (maritime ford-lincoln, 1305 franklin street, manitowoc, wi 54220) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. updates 12/13/2017 *ln *tr

Shifter on vehicle won't engage from park to reverse

My vehicle is rusting and rotting. i have contacted ford corporate headquarters with this matter. i have also brought my vehicle to a ford dealership. the customer service rep at the dealership agreed this should not be happening and advised me to contact corporate since he needed their approval to remedy the issue. i was informed by corporate that since my 3-year warranty expired, i was not eligible for repair. this is unacceptable. how is it that my vehicle, that was only 4 years old, is rusting and rotting on both sides of the vehicle? the vehicle is properly maintained as well as garage kept.

Tl* the contact's father owns a 2012 ford escape. the contact's father received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called imperial cars at (800) 526-2886 (located at 8-18 uxbridge rd, mendon, ma 01756) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect. updated 10/26/17*lj *js

Tl* the contact owns a 2012 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer and manufacturer were not contacted. the contact had not experienced a failure. vin tool confirms parts not available.

2012 ford escape vin # [xxx] rear window hinges corroded. pictures attached of corroded hinges both sides -one worse than the other parked my car in the driveway .... later went out to run errand and the window was off. upon further inspection found corrosion at both hinges causing one side of window to drop off. today reviewing internet complaints i see this is a frequent problem. one dealership admitted problem is common and another dealership said not a common problem but we sell quite a few hinges. is this problem not being reported because individuals buy the low cost replacement hinges and repair this on their own? would appreciate a review of these complaints as this is a safety issue with potential for serious injury to children and adults. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

While driving uphill on a bridge on a city street at 40 mph engine suddenly quit and all dashboard lights came on. no previous dashboard warning lights before shut down. coasted to a parking lot. engine would turn over but not start. had car towed to dealer. fortunately no traffic at time, but if i had been on expressway or in heavy traffic the result could have been wrecks and fatalities. dealer said it was a fuel pump problem. i attached the repair report with personal info hidden. this needs to be a recall before some gets injured as could be very dangerous if occurs in heavy traffic.

Rear lift glass hinges corrode and snap. my hinges broke while stationary the vehicle was at rest and the lift gate was not in use.

Tl* the contact owns a 2012 ford escape. the contact stated that the front driver and passenger doors were extremely difficult to open. the dealer was notified of the failure. the contact was to check with the manufacturer to determine a repair solution for the vehicle. the approximate failure mileage was 60,000.

Tl* the contact owns a 2012 ford escape. while driving approximately 30 mph, the contact's vehicle crashed into the rear of a truck. the front end of the contact's vehicle was damaged and the sides were bent outward. the air bags did not deploy. the vehicle was towed and a police report was filed. the contact received chest injuries, but no medical attention was needed. the vehicle was taken to the dealer, but was not diagnosed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 50,000.

Tl* the contact owns a 2012 ford escape. while washing the vehicle, the contact discovered that the liftgate and both rear wheel wells were corroded. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 94,000.

Tl* the contact owns a 2012 ford escape. the contact stated that rodents destroyed the wiring in the vehicle. the vehicle was taken to the dealer where it was diagnosed that the catalytic converter sensor and the fuel cap sensor needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 51,000. the vin was unavailable.

The doors lock and won't unlock. this happens at the front passenger door and both of the back seat passenger doors. sometimes they begin unlocking a week or so later other times they don't unlock ever. this has happened when the vehicle was stopped, some doors then unlock, but not all.

My wife and one month old child were in an accident the other day. she turned left in front of an oncoming vehicle and our 2012 ford escape xlt was hit in the front passenger corner. the insurance adjuster just finished determining the damage only to conclude that the vehicle is a total loss. there was over $10,000 in damage to the vehicle before he took it apart to determine how expensive the frame repair would become. the airbags did not deploy. i have notified ford about this issue and they are "investigating" which i'm sure will lead to absolutely nothing. how can a car receive a catastrophic impact on the front end like that and the airbags not deploy?

When i turn it makes a pop, the tail gate (trunk) will not open and back light shortage out at times. car balls out sometime when i'm trying to go and will idle up on its own at times.

Driver of vehicle had a seizure while driving. he hit the back of a stopped vehicle going approx. 45-50 mph, which then hit another vehicle, and the driver kept driving because he was still not alert. the airbags on his 2012 ford escape never deployed. on impact, even with his safety belt on, his chest hit the steering wheel causing him to have a broken sternum and several fractured ribs.

I purchased my 2012 ford escape in 2012. about 2 yrs. later as i exited off a ramp of our local by-pass, the car unexpectantly accelerated without pressing on the accelerator. i was quite frightened; and, after applying the brake several times, i got the car stopped. i called our ford dealer; had the car towed; the service mechanics put it on a computer which "did not" pick up any recent malfunction. they said the car was safe to drive. the most recent calamity occurred on may 29, 2016 in the parking lot of our church. i was driving; my husband was the passenger. as i pulled my car into a parking space, i realized i needed to straighten it out. upon my observation of another car coming in to park behind me, i waited until the car was parked, put my car in reverse, and "all hell broke loose". the car fully accelerated in reverse and crashed into the parked car. fortunately there were no injuries; however, damage to the r rear of my escape, and extensive damage to the r side of the other vehicle. this incident could have had devastating results: (1) if the passenger in the other car would have been getting out seconds before, he would have been killed! (2) if the other car had not been parked, my vehicle would have continued over a small embankment (possibly turning over) and taking with it numerous other parked cars and members walking into the service. upon examining my vehicle and hearing the report of the accident, our insurance adjustor/appraiser was wise enough to take the car "off the roads"! he deemed it a total loss. this accident has been very traumatic for me~~causing me undue restraint in wanting to drive. i have been a safe driver for 56 years without an accident. i trust that ford motor will be held accountable for whatever defect caused this incident - possibly the etb (electronic throttle body). we were never notified of any recalls.

While driving vehicle it started making a lot of noise and vibrating a lot. checked lug nuts and found all tight. got under vehicle and found the right drive shaft had come apart. have never had one fail suddenly like this. had car towed to ford dealer. upon inspection the found one of the motor mount bolts had backed all the way out, a second one had backed out a little and broke, the third remained tight but had sheared off. this allowed the engine to drop drop and destroyed the drive shaft. bought this vehicle new in 2012. bolts have never been loosened during this time. dealer has no explanation as to why they would come loose. mileage at time of failure was 85000.

Chronic (many times over a period of years) hesitation when accelerating from a low speed, as when attempting to merge from a highway on-ramp. only a second or so, but enough to make acceleration uncertain and unpredictable causing several near-miss accidents

I was parked in sam's parking lot and i opened my rear window to get my bags out of the back of my suv. after putting my groceries in my back seat i went to close my rear window but the left hinge broke and i caught the window. i was shocked that the window was in my hand and i began to scream for someone to help me. a gentleman saw what happened and he helped me push the window back up as much as possible and we had to put duct tape on it so i could drive home. to my surprise the hinges that are suppose to hold my window in were completely corroded. i was lucky that i was not driving when this happened because someone could of seriously gotten hurt. ford has known of these defective hinges for years but continues to put them on their vehicles. to this date there has not been a recall on the hinges and i am contacting your office so you are aware of the dangers this could cause drivers. i have spoken to ford customer service and they said it is not there problem, but i feel it is their problem. it is not a warranty issue but a factory defect. it is not normal wear and tear on a vehicle. i have never had a problem with a rear window falling out!! i am more than willing to pay for normal wear and tear on my vehicle. i now have to pay for their negligence for my hinges to be fixed. (i attached the bill quote, it is quite high) i hope that the nhtsa recognizes this as a very serious issue of safety not just for the owners with the defective hinges but those who could be in the path of the window falling out while driving behind one of ford's suv's. thank you for you time. *tr

Car leaps forward when gas is applied from a stopped position or conversely loses power while driving. dealer acknowledged problem but no error code appeared at time of service. therefor dealer stated they could not fix the car and i should keep having system in car checked for the code to appear

Engine...significant noise and vibration when stationary. i was told from the dealership that i would not find this after i drove the vehicle around for awhile; due to being in the garage and moisture. seed control...sudden loss of power while driving on interstate between 60- 65 mph. when i took the vehicle to the dealership they said they could find nothing wrong, sent a mechanic out to ride with me in the vehicle and explain what had happened i was advised to come back again if it happens again. i said i felt unsafe and felt afraid to drive this vehicle. the dealership had me drive another "same" vehicle and it was just as loud at idle and seemed no better. i left in my vehicle unsure of it's safety and prayed a lot. i do not drive much anyway but limit trips now. i want to be safe. i want a safe vehicle.

The rear lift gate window exploded. we weren't there when it happened. 60 degrees and sunny outside. we were attending a party for 2 hrs and came out to shattered glass every where. car was stationary, parked in a lot.

Escape has several issues, ford dealer would review and report no issues found. i bought my escape new in july 2012. 1.front seat belts - within the first year (jan-feb 2013 - mileage 5,000ish) the front seat belts wouldn’t retract 90% of the time, causing them to be caught in the door and/or keep the door from closing. 2.transmission issues (nov 2015 - mileage 50,000ish ) it shifts badly, sometimes acts as if its in-between gears when your breaking or accelerating. when you release the peddle and reapply, it’ll reengage but at times will lurch again. 3. electrical issues - jan 2016 -(mileage 65,000ish) the dome light won’t go out, had to pull the fuse lights so i could drive unobstructed. 4.(4/18/16 - mileage 73,000ish) rear door will not open. apparently this is a known issue based on what find on line and here. in the past i did notice water ‘drips’ on my back window, i couldn’t figure out where the ‘leak’ was, again dealership reported no problem found, i just thought it was pooled water that found its way in when i had opened up the rear window/door. but based on what i see on line and here the rear door not opening is due to the ‘water drip/leak’ issue because of the rear window gasket isn’t correct thickness or something along those lines. back door not being able to open is a safety concern, all doors should be accessible in case of an emergency. 5. same date as 4,door locks not locking when you put suv into gear. 6. april 26, 2016 – pulling out of my drive way – no incline what so ever – warning light for steep grade light came on. 6. truck will be taken back to a different ford dealer ship, for all the above issues, i don’t care to return to where i bought it, since their service department is very dismissive despite me providing reports from this website to them about the various issues i came in with.

While cruising at speeds ranging from 25 to 55 mph, car will suddenly lose power, with rpms decreasing to 1200-1500. depressing accelerator has no effect for 3-5 seconds, when the car will act normally. a similar problem is noted at random times when accelerating under light throttle from a stop or when applying full power to pass another vehicle on the highway. this presents a dangerous situation when the car cannot be relied upon to perform normally. the problem has not been isolated to any specific environmental or operational conditions. the problem was worse during the first 5,000 miles, but continues less frequently (vehicle has 40,000 miles now). dealer technicians are unable to locate any faults.

Transmission fluid leaking from left half shaft seal

Tl* the contact owned a 2012 ford escape. while the vehicle was idle at a stop light, an oncoming van from the opposite side of the road crashed into the front of the contact's vehicle. the air bags failed to deploy. a police report was filed. the contact and passenger sustained injuries to their chests, which required medical attention. the vehicle was destroyed and towed. the manufacturer was not made aware of the failure. the failure mileage was 60,000.

My wife began driving our 2012 ford escape limited with awd and 6 cylinder motor. within driving less than half a mile all power steering ceased to work almost causing complete loss of vehicle control.

Tl* the contact owns a 2012 ford escape. while driving 45 mph, the steering wheel became difficult to turn. the contact had to apply force to the steering wheel in order to steer the vehicle. the traction control warning light illuminated. the failure recurred on numerous occasions. the vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 75,000.

Rust issue in all wheel wells typical it seems with all ford escapes in 2012. i assume the manufacturer did not treat or used bad rust treatment on these cars.

Sudden loss of power steering assist while stationary in a drive-through line. diagnosis found dtc b2278 in computer memory. all investigation led to a steering shaft torque sensor as the faulty component. this same component was involved in a recall for prior years on this model up to model year 2011. this repair was not covered by any recall at this time. repair was paid for with a combination of aftermarket warranty and owner payment. the part has been replaced. documentation is included with this complaint. to date no additional problems have surfaced since repair.

The front seat belts fail to retract. the buckles get caught in the door or the strap keeps the door from closing. the straps start to fray. the car only has 55,000 miles and the belts need to be retracted manually.

Tl* the contact owns a 2012 ford escape. the contact stated that the hatch glass was defective. the hatch glass fractured when the contact closed the hatch. the dealer advised that the vehicle hatch glass was not recalled. the manufacturer was not notified. the vehicle was not repaired. the vin was not available. the failure mileage was 50,000.

Dec 31, 2015 vehicle steering was fine, last driven 9pm. jan 1, 2016 9:30am power steering did not work, steering wheel next to impossible to move. fortunately vehicle was in driveway not on the highway. two hours later power steering was functioning. no lights on dash to indicate a problem. drove short distance today jan 2nd with no issue. being taken to dealership jan 4th. vehicle mileage is only 31,695, out of warranty since end of october 2015.

The power steering suddenly and unexpectedly failed, forcing the wheel to turn all the way to the left. fortunately, the problem first occurred while the vehicle was stopped and trying to exit a parking lot. it took a lot of force to re-center the wheel and drive straight. after releasing the wheel, even when parked, the wheel would rapidly rotate back to the left most position. if this happened while driving to an expecting victim, the vehicle would have certainly turned into oncoming traffic and/or flipped.

Reduced speed when accelerator pedal is pressed causing vehicle to slow to idle condition in city driving speeds of less than 30 mph

I purchased the vehicle back in december of 2012 from robinson ford in calexico, california. a few months (i can’t recall the exact date) after driving the escape when coming to a stop and as i was braking, the vehicle suddenly accelerated. again in 2013, the vehicle accelerated as i was braking for a stop. this time i took the car to the dealer where i purchased the vehicle (record on file with the dealer) to report the matter and have the vehicle checked. they could not find anything wrong with the ford escape. on monday, november 23, 2015 at ~9pm as i was braking on a surface street to come to a stop, the vehicle suddenly began to accelerate. i pushed hard on the brake and the car continued to accelerate and “jump”. this time i had two witnesses in the car with me and the situation was frightening to say the least. i once again took the vehicle to the dealer (robinson ford in calexico, ca 92231) where the same mechanic who last checked the vehicle (ramon baltazar) said there was nothing wrong with the car that he could identify (record on file with the dealer). i am know very worried and concerned that this sudden acceleration issue could result in me harming someone should this happen again. in fact, i now keep a significant distance from the vehicle in front of me anytime i am approaching a stop. i no longer feel safe or confident driving this vehicle.

Power steering went out while i was driving could not steer at all! could not get the vehicle out of traffic, finally turned the ignition off and started the car again and my steering returned. this is a known issue with the 2008-2011 year models and they were recalled. why hasn't a recall been done on the 2012 model?

Significant engine vibration at idle with car in drive. engine rpms appear to be too low with load on engine. i see numerous complaints about this issue online, so it is a widespread problem that should be addressed by ford.

May 7, 2013, i woke up to find a puddle of water on the floor on both sides of my car. the dealership inspected it and cleared both front sunroof drain tubes. they also inspected, removed and installed front seats and center console for carpet cleaning (according to my invoice). i was told the water was there because the sunroof drain tubes dumped water onto the floor of my car. march 31, 2014, i took my car again to the dealership because again i had water on the floor of my car. they wanted me to pay for a diagnosis of having water on the floor of my car. after speaking with the dealership unsuccessfully, and taking my floor soaked car back home. i spoke with a regional representative. they were willing to cover the price of the diagnosis. i took my escape back to the dealership the following day, according to my invoice they checked the sunroof, then adjusted the sunroof and cleaned sunroof drains. i was told the solution was to 1- avoid trees and 2-have my sunroof tubes blown out at oil changes. i have since avoided trees as much as possible and have had my oil change experts blow out the tubes. november 9, 2015, i woke up to find a puddle of water on my driver's side floor. i called ford, i was told that a regional rep will contact me by end of day the next day. i had the drain tubes blown out in september at my last oil change. november 10, 2015, i was contacted by the regional rep., i was told i would have to take it to the dealership and pay to have it diagnosed. there was nothing that could be done without a diagnosis, just because this has happened 2 other times, doesn't mean that this is the same thing. that's what i was told. each time i found the car in my drive way after not being in motion with wet floors.

Tl* the contact owns a 2012 ford escape. while driving at approximately 60 mph, the steering wheel seized without warning. the vehicle was taken to an independent mechanic where the failure was undetermined. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 62,000.

The transmission in my escape shifts badly. has a lagging upshift from starts and a harsh downshift when coming to a stop a common problem with the 2012 escape from what i have read. took it to the dealer twice said nothing was wrong just the way the transmission is.

Tl* the contact owns a 2012 ford escape. while driving at approximately 25 mph, the rear of the vehicle leaked water into the interior and created mold. the failure recurred numerous times. the vehicle was taken to a dealer where the cause of the failure could not be determined. the vehicle was repaired, but the failure persisted. the manufacturer was notified of the failure. the approximate failure mileage was 22,000. ...updated 02/19/16 *bf contact sold her car to the dealer. updated 4/23/18*jb *cn

While driving my vehicle experienced a rapid reduction of speed and slowed to a crawl. when trying to brake the car would accelerate then decelerate rapidly until i was able to shut the vehicle off.

Tl* the contact owns a 2012 ford escape. while driving 30 mph, the ccontact's vehicle was rear ended by another vehicle. the contact's vehicle spun around and crashed into a guard rail. the air bags did not deploy. a police report was filed. the contact sustained injuries that required medical attention. the vehicle was towed by the insurance company for an evaluation. the failure mileage was 52,000.

The rear door will not open. when i looked online to see what the problem may be i noticed many complaints of same problem. the rear latch sensor needs to be replaced. the sensor goes bad from water damage caused by leaking rear window. this is a safety concern because all the doors of a vehicle need to be able to open in the event of an accident or emergency exit from vehicle. i feel this should be added to the recall list of rear latch problems that ford has been experiencing.

Tl* the contact owns a 2012 ford escape. while driving 45 mph and veering to the left, the engine stalled. the vehicle was restarted. in addition, the contact stated that the vehicle accelerated independently. the vehicle was not diagnosed or repaired. the failure mileage was 37,782. updated 12/03/15*lj *tr

Tl* the contact owns a 2012 ford escape. while the vehicle was at an independent mechanic for routine maintenance, the technician found excessive corrosion on the wheel well and tailgate of the vehicle. the vehicle was repaired. the manufacturer was notified twice. the failure mileage was 48,800. updated 01/27/16*lj; updated 04/16/18*jb *tr

Car sometimes acts as if it is between gears when you excelerate. release the gas pedal and press again and it lurches forward. this has happened several times since i bought the car. i believe the transmission has been reprogramed once shortly after getting the car. nothing else has been done.

While traveling at approximately 20 mph, the engine seemed to drop to a "surging" idle and manual throttle control was lost. the dash, at this point, indicated the check engine "wrench" light and the rpm indicator seemed to bounce between 300 to 1000 respectively. after pulling to the side of the road, i turned the vehicle off and restarted. the vehicle then, responded normally with no trouble codes indicated on dash. code reader: p2111. this vehicle is officially used for fire response through municipal 911 services.

I was driving at a rate of 23 mph and the power steering locked up on me, almost causing an accident. this made the vehicle very hard to manuever. i got the vehicle to a safe place and looked to see if any belts had come of the engine. there was no appearant evidence of a loose or broken belt. i restarted the car and the steering was working fine. i looked into several complaint blogs and this seems to be a serious issue that ford shoudl be looking into for a possible recall. i researched several blog and car complaint sites and there are many, many complaints about the 2012 escape as well. i am one month out of my 3yr/36000 warranty. the three year part came first. i do not feel it is fair for so many people to have to pay for this when previous years have had this issued recalled on the escape.

Tl* the contact owns a 2012 ford escape. upon entering the vehicle, the contact smelled an abnormal odor. the contact realized that the seats, floor boards, rugs, and windows were wet and foggy. the contact stated that the vehicle was leaking water from the windows and the seals on the doors. the failure occurred on several occasions. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 23,000. .. updated 09/30/15*bf

Tl* the contact owns a 2012 ford escape. while the vehicle was at the dealer for routine maintenance, the technician found excessive corrosion on the wheel well and tailgate of the vehicle. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 69,000.

Sunroof/moonroof of our 2012 ford escape exploded for no reason a year and a half after purchase. luckily, we had the cover shut or it would've injured us and our small child. ford didn't want to take responsibility for it, they wanted us to claim it on our car insurance. i had (and still have) plenty of pictures documenting that this happened from the inside out. nothing crashed into the sunroof causing it to explode. it was obvious the sunroof exploded from the inside out; it looked like a volcano. ford still refused to acknowledge the issue. this could've been a very dangerous sitation. something needs to be done.

Tailgate glass opened on its own. hinge on tailgate glass broke due to corrosion upon closing tailgate glass.

From a stopped position then excelling or while driving on highway without any warning my car will stall. and wrench will appear.

I have only owned this escape 1.5 yrs. i just noticed this spring that the paint was coming off in the wheel well, now as of 7/7/2015 it has gotten bigger. as well as the rear hatch when you open it you can already see bubbling. my understanding by the paper work i received with it it was suppose to have had some kind of under body protection put on it.

Tl* the contact owns a 2012 ford escape. the contact stated that when the vehicle was taken in for an inspection, the vehicle failed due to the passenger side lower control arm having excessive corrosion. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 14v165000 (structure). the approximate failure mileage was 46,000.

Tl* the contact owns a 2012 ford escape. while driving 30 mph, the contact noticed a burning odor coming from the air vent. the vehicle was taken to a dealer where it was diagnosed that the seal did not properly protect the vehicle from water. as a result, water entered the vehicle and shorted out the electrical system. in addition, the receiver dryer, blower resister, and gasket cap needed to be replaced. the manufacturer was notified of the failure. the approximate failure mileage was 22,000.

While driving my vehicle on the highway suddenly the vehicle slowed down to a stop and stalled, i was in the right lane of the highway because i was about to exit, i looked at the dashboard and the rpm was at 0 and the battery light and the oil light was illuminated. however the car had no power i somehow was able to accelerate the car to the hood of the road. at that time i turned the key and removed it from the ignition waited a few minutes and started the vehicle. and the engine started and i pulled back on to the highway to continue my trip. i have taken my vehicle to a ford service center and they are trying to duplicate the issue in order to service the vehicle for repair. i also have a case number assigned to me by the ford customer service that was to be referenced when i was informed by the customer service representative to take the car into a ford service center to be looked at.

As i was backing out of my parking spot my car stalled out and died completely.

Tl* the contact owns a 2012 ford escape. while driving approximately 40 mph, the contact's vehicle veered off the road, down an embankment, and crashed into a concrete drain cover and a tree. the air bags failed to deploy. the contact and front seat passenger sustained injuries that required medical attention. a police report was filed. the vehicle was towed to an independent mechanic. the vehicle was repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 45,000. updated 8/19/15*cn updated 08/25/15*jb

This is a continuous issue first noticed a few months ago when i almost caused an accident on valentine's day because of my car. i was on a ramp about to get into traffic. the highway speed is 75mph and it was busy. i pushed the gas pedal to enter the highway but my car just stood there for about 3 seconds before it finally registered (that i pushed the gas pedal) and sped up really fast. this caused me to cut off the driver on the inside lane because my car didn't speed up as it was supposed to. i drive to work everyday on the highway and this happens about 4 times a week. the other problem, which i tried to dismiss as my imagination because the car was just purchased last year with only 3900 miles on it, is when driving in town about 30-35 mph, the engine seems to stall on and off for a couple of seconds, sort of like when speeding up and suddenly let go of the gas, as if there's no power in the engine.

4 car pile up, my car in the middle, air bags came out driver was burned from the air bag and holes burned in air bag. also passenger air bag was off due to child and it went off anyway.

As the vehicle was accelerating (approx. 30 mph), the engine lost power and went into a rough idle state. i had to pull over and turn off the engine. upon restarting, it didn't start correctly. it sounded like it didn't disengage the key / starter for a few seconds (2-5). the mechanics light lite up when the engine lost power. this has happened 5 times since it first happened. it has also happened while driving on the highway at 70 mph. sudden loss of power. this is extremely dangerous and it appears that other people have been having similar problems. this should be repaired by ford at no charge to owners before there is a fatal accident due to their faulty part. *tr

4/29/15 ford violated their new car warranty coverage, by refusing to repair, the defective components filed in complaint 10713581 . the vehicle has been held hostage at inver grove ford, agreed to repair all items in the aforementioned complaint #10713581 . as a disabled veteran, with a sick service dog, i have no access or ability to drive an unsafe vehicle. *tr

This is the 2nd time this has happened. this time i was attempting to make a u-turn in a loading dock on a busy street, and was going forward, to put the car into reverse to back up a little bit and the car shut off. again there were no warnings on the dashboard, no sounds and no lights. this time there were cars coming toward me honking at me, and one in the loading dock trying to back up honking at me. i started it back up and backed up to continue where i was going. this is very unsafe. i took the car to my ford dealership where they tested the throttle body and said that wasn't the problem. they also said they couldn't find anything wrong. what am i supposed to do if this cuts off in the middle of a busy intersection? someone needs to fix this!!! *tr

I was getting ready to back into a my parking space, so i had just pulled into the parking lot (going forward) and came to almost a stop so i could put it into reverse and my car suddenly shut off. there were no warning lights on the dashboard, no sounds, nothing. because it had never done this before and i had the car for almost 2 years, i thought i had done something to cause it. i started it back up and put it into reverse to back into the parking spot. it started just fine. *tr

I received the following from ford but can not find it in your database for my vehicle. is there a recall or not for my vehicle? vin: [xxx] fsa title: electronic throttle body extended coverage field service action number: 13n03 a recall is an action by the company to remedy a safety concern related to a vehicle defect or regulatory requirement. it may require that you return your vehicle to the dealer for service. if your vehicle is not affected, it may be because it was built at a different time or using a different part than the affected vehicles. be advised that this system tracks safety and emissions recalls for which vehicles are subject to repair in the united states. the information provided is subject to change and update. there may be temporary delays in update of information on this site due to a number of factors. for the latest information regarding the status of your vehicle or any recall program of ford motor company, please contact your local dealership directly or the customer relationship center. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

My daughter was driving back to school (7 hours) when she would go to accelerate, nothing would happen. she would have to try to move over to the right lane and then get to the shoulder. she would turn her car off and then on and it would let her accelerate again. she called me when it did this a second time. i did some research and figured out it was the throttle body. i called aaa and had her towed for two hours because i did not want her driving for fear she would lose control and hurt herself and others. she took it in to ford and they confirmed after the diagnostic that it was the throttle body. she was not letting any work be done until she knew what it was. she was then told that it was a recall and free which is why she allowed the work to be done. now they are saying that they came back and said that it is covered under extended warranty and that she has to pay for it. how is it that she has to pay for it? it is either covered by recall or covered by warranty so why does she pay for it? this is a major malfunction with these vehicles and is causing serious if not fatal harm. *tr

6 stainless steel lug nut covers were removed by dealer during install of 4 new tires. dealer says this is a ford issue due to design and mileage of vehicle. i have checked your database and have not seen any recalls on this issue. is this a safety concern? thanks *tr

Tl* the contact owns a 2012 ford escape. the contact stated that while driving at a proximately 35 mph, the power steering became difficult to maneuver. the failure occurred once. the vehicle was taken to an independent mechanic. the technician diagnosed that the steering control module was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 39,781.

2013 ford escape. consumer writes in regards to restraints control module defect recall notice. *smd the consumer was informed since the air bag light was no on, there was no problem with the vehicle. the consumer referenced recall 14v597000. *jb

So far.. 3 times now, i have been driving and my car has strongly surged forward and stalled! i was almost hit today while trying to put my car in neutral to re-start my car. once the car was re-started it continued to surge forward quite violently. this is an epic safety hazard and needs to be resolved/addressed asap!!! *tr

The driver of the vehicle was at the car wash. on the way to the car wash, the vehicle was jumping forward while he was stopped at a stop sign. driver continued on to the car wash. as he was pulling forward at the car wash(vehicle was in drive), the vehicle started jerking again and when driver pushed on the brake, the vehicle jerked back on it's own and crushed a brick wall. the vehicle was later deemed a total loss. *js

Tl* the contact owns a 2012 ford escape. after starting the vehicle and shifting into reverse, the vehicle hesitated to reverse. the contact also stated that while shifting gears, a popping noise was present and the vehicle jerked. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 150,000.

Just after leaving a 4 way stop, as i tried to round the curve the steering in our 2012 escape stopped working and i could not turn the steering wheel at all. i just kept going straight. luckily, i slowed down with the brakes but the escape continued straight and went over the curb and down a 50+ ft embankment. even with all of this impact, no airbags were deployed throughout the car anywhere! the steering wheel locking up was bad enough, but after the accident and the condition of the car and then no airbag deployment- that was way too much! *tr

Going to work early (6:35am) monday morning, driving around 35-40mph, when all of a suddenly i hear a big boom and the sound of something being splatter and hitting the back of my head. the next thing i know i feel a big gust of cold air in the car and when i look through my rear view mirror, i see that my rear lift gate window had just exploded. all this happen when i was driving. the back seat and the back of the suv were covered with hundreds of pieces of glass. the two hydraulic bars that control the opening of the door along with the rear window wiper assembly were just hanging there. needless to say it scared me to death. it was just a blessing that it wasn't raining nor snowing. i took it to my dealership and was told that ford is not responsible for the replacement and that i was responsible for all of the repairs/replacement necessary. why me? is it not a flaw in the design somehow? after researching i see that it has happen to other people as well. something needs to be done. customers should be held responsible for these rear windows exploding, just because ford decided to put the hydraulic bars on the window. again something needs to be done. *tr

Engine died while making a right hand turn onto another street. *tr

When slowing down, the rear brakes make a rubbing sound like having a flat spot on the drums. its been to the ford dealer 3 times for the same sound. they say its normal. 1 year before when i bought the car, it never sounded that way. even while parked and stepping on the brake pedal, it still sounds like springs are going to snap. i don't think this is normal. *tr

I was on my way home when the car slowed almost to a stop and started making a jerking motion. i couldn't get enough power to stay in traffic so i pulled over and stopped the and shut it off. by this time the wrench signal came on the dash. i started it again and it seemed ok so i drove it to a nearby garage my mechanic owns. it slowed down again and started jerking on the way. i shut it off and started it again and drove 2 more blocks to the garage. they hooked it up to their computer and said it needed a new throttle sensor. it works fine again after a bill of $455.68. *tr

After dark one night (i couldn't see that the hood was cracked open) while accelerating on a highway the hood blew open-safety catch did not hold hood shut. it bent back to the windshield, i could not see the road and luckily was not killed in a crash. body shop installed new hood and latches and safety catch etc. less than a year later the safety catch stopped operating. i tied it down with rope to the frame and drove it for a while. i couldn't get to the body shop because i never got out of work on time. while having the oil changed the service manager at the dealer tried to fix the latch mechanism and couldn't so he ordered a new one, installed it and charged it to the body shop. the hood release handle and parking brake release handle are inches apart from each other which is a poor design, but regardless when the hood is popped the safety catch should prevent it from opening. a relative who drove my vehicle kept popping the hood accidentally because he wears a leg brace which caught on the release handle. luckily i had the hood tied off. i may also tie the hood with rope again as i don't have much confidence in these parts. i have had many cars in my life and never had this type of mechanical failure happen to me. obviously people could be seriously hurt or killed. the hook that catches the hood seems to loosen up from its assembly and fall forward towards the front of the car thereby not aligning with the hood. *tr

While driving at 70mph i lost power steering. almost in accident with barrier. at first i thought car shut off, but realized could still steer with great difficulty. took vehicle to shop and was told ecu was bad, $1050 for repair. researched online and the 2008-2011 was on a recall for a torque converter issue. call ford to no avail. no warning lights appeared, nor did the check engine light come on. dealer found code stating the ecu was bad? waiting on part. *tr

Tl* the contact owns a 2012 ford escape. while driving various speeds, the vehicle failed to switch gears without warning. as a result, the vehicle hesitated and accelerated rapidly. the vehicle was taken to a dealer where it was diagnosed that the vehicle was operating up to standard. the manufacturer was notified of the failure. the failure mileage was unknown.

My car decelerated rapidly and was unresponsive when applying the gas pedal. fortunately i was able to make it to the side of a busy interstate without incident. the car behaved as if it were going to shut down. the "wrench" indicator light was on, (check engine light). i turned off the car, and when i turned it back on the light was no longer illuminated, and the car was responding to the gas pedal. i still felt that the car was "dragging". i think it is a throttle body issue. *tr

Car makes a jump when accelerating was told there is a extended coverage on the throttle body and that its possibly the throttle body causing the jolt, but ford will not fix under the extended coverage recall until the engine light comes on. *tr

This vehicle was sold to us a being capable of being towed behind a motor home. during the towing process, the transmission became so hot that components of the drive train melted and liquefied as determined by ford. this presents a severe safety concern as the car could have caught fire and there would be no way we would have known. this could have resulted in an explosion or worse. we have since discovered that ford, without telling us, issued a bulletin stating that the car can not in fact be towed. this information has not been widely distributed and none of the ford dealers we talked to were aware of it. in addition, there are websites from motor home magazine and edmonds as well as others that still list the 2012 escape as a good choice for motor home tow vehicles. *tr

Loses power when accelerating from stop. and at times while you're driving. have given the car gas to accelerate around a car only for the engine to bog down have taken the car in many times to the dealership. throttle body has been replaced twice. problem still happening. have gotten ford involved but still receive no satisfaction. and did not fix the problem. *tr

I was driving down the road at 40 mph and the engine began making rumbling noises and the engine began to shake as if were trying to shut off, i tried to give it some gas so it wouldn't stall but when i pressed the gas pedal nothing happened. additionally, the car surges off and on while driving. when i contacted mike davidson ford where i purchased the car, they acted as if they knew nothing about it and tried to schedule me for a diagnostic test at $89 to determine the problem. that's criminal, this car should be repaired quickly and at their expense! if this happens in heavy traffic or on the interstate it will be very dangerous. *tr

As i was stopped at a red light on my way to work, all of a sudden the battery light came on, then oil can light and then the car stalled/shut off. i tried to re-start it and it wouldn't work. the light turned green and i turned my hazards on so folks would know to pass me. i started dialing aaa and tried to start it again. it did start and no warning lights appeared. i called my dealership and they said probably just a computer glitch and to just drive it around my work parking lot a few times, they hadn't heard of this. then i did research and found it could be the electronic throttle body issue. i have reached out to them to have it looked at this weekend. no problems since the initial stall. *tr

Please forward to appropriate personnel, on thursday, august 14th at ~5:45pm a clear day: our mom/mother in-law had just dropped of my daughter after shopping and was making her way home thru the windy back roads less than two miles from our home. as she climbed a hill a few blocks around the corner from her home and stopped at a stop sign on the crest of the hill. the 2012 ford escaped lurched/surged forward uncontrollably. as from her description, she heard loud rumblings coming from the engine; the escape shook and launched her forward while she had her foot on the brake. the escape propelled her uncontrollably forward crashing into a large boulder, she then ricocheted across two lanes up hill, over an embankment /wall, just missing a tree, collided with another parked vehicle pushing it approximately three feet, passed that into another small wall just missing the house. we are thankful on many levels; that our daughter was not with her, that our mom was not severely injured and no one else was injured. i was researching online and there was an investigation open for this vehicle at one time. a recall is needed for this vehicle model before there is a fatality involved. we are very concerned knowing that many other family members and friends drive escape models. please feel free to contact us with any questions. we have many pictures from the scene for you to review. kind regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Made left hand turn from a stop sign, as accelerating, lost power., put it in neutral started it again, put in gear, accelerated, approx 30 ft, did it again, i pulled over, called roadside assist, it was towed to dealership where i bought it, next day, they "said" it would cost me 104.50(ish) to have it analyzed, i said ok, later they finally told me that it was the air intake module was clogged, this all cost me 184.18. they also said that i have an oil leak, and he was going to "try" to get it fixed on my drive train warranty, but didn't know at the time if he could, now the control arm is a different story, he said he didn't know if it would take care of this also, he would let me know. if not it will cost 452.00 plus tax i do not understand, the vehicle is just now 2 yrs old and i can understand if i lived on bumpy gravel road or traveled on alot of bumpy gravel roads, but i do not, in fact 90% of the miles on my vehicle are highway miles, and i avoid bumpy gravel roads as much as possible, because i know they will eventually tear up a vehicle. *tr

Accelerating from a dead stop engine cuts out. *tr

Driving in the mountains of kentucky, late morning. i was in the middle lane with the cruise control on, i saw that cars were braking so i tapped on the brake to release the cruise. my car's ignition shut off. *tr

Tl* the contact owned a 2012 ford escape. the contact was entering a residential driveway at an unknown speed when the brake pedal was engaged but the pedal failed. the vehicle failed to stop and the contact crashed into a residential deck. the air bags failed to deploy however, there were no injuries. the vehicle was destroyed. the manufacturer was notified. the approximate failure mileage was 16,276. updated 9/4/14*cn

Took my 2012 escape to the dealer for authorized recall replacement of torque sensor. when pulling out of the garage after the repair was made, found i had no power steering. backed it back into the garage and the mechanic said he would take a look. shut the car off and turned it on again and the power steering was back. no codes were thrown. this is an escape built february 2012 in kansas city. *js

Ford escape lost speed and was manueverable at idle speed only. repair wrench light came on. put hazard lights on and pulled into nearby parking lot after almost getting run in to by another car who did not slow down in response to hazard lights. turned car off and on again. problem was corrected. in driving to dealership for check, the car stalled out/entered limp home mode 2 more times. computer update done. car still having engine surges multiple times on way home. brought to second dealership which said first dealer made computer adjustments incorrectly. awaiting pickup of car for 2nd time to see if corrected. dealers refusing to replace throttle body at this time. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that while driving approximately 20 mph, the vehicle accelerated independently without warning. the failure occurred on two occasions. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 54,000. updated 08/29/14*lj updated 09/17/2014 *js

This document is in response to a frontal vehicle collision occurring may 16, 2014 on a major highway. at my request i requested the auto body repair shop to check the occupant restraint system. it was determined that the restraint system control module was initiative and probably has been since the car was built. perhaps an investigation of the same, make, model, and year ford suv be considered. all supporting documentation is immediately available. *tr

The vehicle has lost power on 5 separate occasions while it was in motion. twice on surface streets. twice while entering a freeway on-ramp. once while entering a driveway. the first incident occurred approximately november 8, 2012. the most recent incident occurred on july 16, 2014. the dealership (galpin ford) has been contacted and the vehicle has been taken in for service for this issue several times. ford finally acknowledged (approximately april 2014) that the issue could have been caused by a faulty "throttle body" and galpin ford subsequently replaced the part. approximately june 9, 2014, the vehicle was taken back to galpin ford to "recalibrate" the "throttle body". this vehicle is unreliable, could cause serious bodily injury and an investigation should be opened to find a solution to the problem. *tr

Traveling at highway speed (65mph) the first two times vehicle lost power, throttle/power train light on, went to idle. forced to shoulder, shutoff vehicle, restart, resumed normal operation. third occasion same day same problem in the middle of intersection (25mph) in addition to throttle light got check engine light. fourth occasion same results(35mph). *tr

Tl* the contact owns a 2012 ford escape. the contact stated while having regular maintenance performed, the technician notified the contact that the front brakes were excessively corroded. as a result, both front brakes and rotors needed to be replaced. the manufacturer was made aware of the failure. the vehicle was repaired. the failure mileage was 13,420. updated 9/4/14*cn updated 12/18/2014 *js

As per my vehicle report from the dealership: concern 51: verify cust concern, find that veh spins over but will not start, install ids & performed koeo, all pass. perform relative compression test, 80% loss 3,4. correction: perform manual compression test. cyl 1-180, 2-175, 3-0, 4-0. perform leakdown & pressure test, find that intake valves in 3 & 4 are not sealing. remove valve cover & inspect camshafts, no damage found. spin vehicle over & verify timing. find that crank pulley has bracket out & vehicle has jumped time. 51-1: remove intake, exhaust manifold, timing components & cyl head. inspect and finds that valves in 3,4 have contacted pistons, no damage found on pistons. install new head gasket, cyl head bolts, 2 new diamond washers, all related gaskets & perform timing procedure. assemble vehicle, change oil & fill fl. 52-2 koeo, pass. roer vehicle has dtc po524. perform pinpoint test, replace vct solenoid, koer all pass. test drive. vehicle runs properly at this time. 51-5: cylinder head gasket- leakage (external leaks)- test. *tr

As per my vehicle report from the dealership: concern 51: c/s that battery light is on, please check and advise. cause: verified concern. found belt thrown. also found and oil leak at the front cover via a dime sized hole in the cover. correction: replaced front cover and vbelt. also replaced motor mount that was stripped out. verified repair. battery light is off and no oil leaks at this time. *tr

As per my vehicle report from the dealership: concern 52*: tech notes clutch slave cylinder is leaking. cause: verify concern, find that vehicle has clutch fluid leaking from inside bell housing area. correction: remove trans & inspect, find that slave cyl is seeping fluid. install new slave cyl & adapter. assemble vehicle, no leaks found inside bell housing, but clutch live from master cyl to slave cyl will not seal properly. install line, bleed system & retest, all pass. 52-3: manual transmission slave cylinder- hydraulic clutch - replace. *tr

As per my vehicle report from the dealership: concern 51: customer states drive belt coming apart. cause: warranty correction: verify belt shredded. found water pump locked up unable to remove debris from tensioner replace water pump tensioner belt. test drive ok. *tr

Vehicle cuts out while driving - no gas pressure - engine running, pedal to floor, no rev., or excessive rev while driving. advised by ase mechanic - throttle body needs replaced. *tr

When moving forward from a dead stop at an intersection of a busy highway, the automobile engine hesitates or semi stalls and will not pick up normal speed in order to get out of the way of approaching,on coming and following vehicles. at several different times we were almost rear-ended by vehicles behind us, or hit from the driver's side or front passengers side of the vehicle because of the engine's hesitation when crossing intersections or major highways. i took the vehicle to a ford dealer and was told that "no problem" was found, but the problem still exists. i guess when a death or serious injury occurs something will be done! *tr

2012 ford escape. consumer writes in concern regarding letter received about throttle body failure. *smd the consumer also stated the rear tailgate window had to be replaced 3 times, due to a leak. *jb

My 2012 ford escape has transmission issues, and from what i'm being told it's not only my vehicle. it seems to be all over the place as i drive it. one time at a stop light it will slip, and not go into gear just acting like it is in neutral. the next time i take my foot off the brake, and it will jam it self into gear almost rear ending the vehicle in front of me. it does the same as i drive it i'm never sure which result i'm going to get, but i do get one or the other. i've had it into three ford dealerships a total of seven times, but from rebooting the software to rebuilding the transmission from the limited parts available it continues to get worse. i was told at the last dealership that it needs a new transmission, but none are available as they have so many complaints about them. i've complained to customer service who told me to talk to customer relations, and the case manager doesn't call me back. i finally called ford credit to tell them about the situation, but they just transferred me to the voicemail of the case manager that doesn't call me back. if they are having all the complaints i've been told about i thought someone should report it to you before gets seriously hurt. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that while driving 30 mph, the vehicle stalled and the battery warning lamp illuminated. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 21,000. updated 06/17/14 ma

On 6 different occasions door latches have been replaced, i've been locked in and out of my vehicle, my husband is disable and i had to climb through the hatch back to get doors to open. i am afraid of this vehicle, if it catches fire will i get out? i feel this is a death trap and ford is just soothing my feathers to keep me happy. also, i was sold a 2012 4x4 vehicle, however my vehicle is not a 4x4. the dealership said they go by vin, this one is wrong! *tt

2 months prior to this date, i was going home, 50mph merging towards another lane when the car, all of a sudden, began shaking and the acceleration slowed down tremendously. i thought i was gonna stall so i decided to push my hazard lights and parked on the right shoulder and turned off the engine. it was traffic time, but luckily i was not hit. a minute later, i turned on the engine and drove, and i was able to get home. on april 1, 2014, i was driving to work on i-5, san diego, ca going 60, i heard a thud, and when i looked at the dashboard, the wrench light was on. in heavy traffic with my hazard lights on i was able to coast very slowly to the right, narrow shoulder and turned off the engine. every driver behind me was so mad, blowing their horn. a minute later, i turned the engine back on and left. i arrived at work very upset, disturbed, and still a bit shaking. i could have caused a major pile-up, and perhaps i could have been in severely injured. that afternoon, when i drove home, i took the inland street to be a little safer. and lo and behold, the wrench light came on again. so with my hazard lights on, i quickly parked the car and turned off the engine. then i proceeded driving home without any problems. i have not brought my car to the dealer yet because i want to ensure the problem is covered by my warranty. on april 8, 2014, i will drive my car to perry ford in national city, ca. i also called customer satisfaction program twice, and i hope they could relay my message to the dealer i was going to drive my car to for repair. in google, numerous complaints mentioned the ebt, and i'm sure it's the problem. i am a 67 year old driver who needs the safest car to drive to work on the freeway, monday to friday. *tr

Had to have engine mounts replaced due to vehicle heavily shaking. also windshield was remounted at same time to due loud noise. *tr

Back windshield leaks and has been since 27000 miles. *tr

On the way to work at 7pm, the back hatch began randomly locking and unlocking and opened slightly. after work the next morning at 8am, the back hatch unlocked and opened while driving on a busy road at 10mph. i contacted airport ford in florence, ky and they stated never hearing of this happening with another escape. *tr

Vehicle lost power on highway for approx 5-10 seconds, power came back slowly and then happened again a few minutes later for 5-10 seconds. depressing accelerator had no effect. *tr

It was approximately 9am and i had just exited the freeway (been driving for about 20 min) and i took a right off the exit ramp onto a secondary street. i was going about 40 and starting to slow down for a yellow light, when the car just died. no warning, no lights (that i remembered, because i panicked), no sounds. i was in the far left lane and so i immediately tried to start the car. nothing. no sounds, nothing. i then turned on my flashers. tried to start the car again, nothing. i waited about 3 min. and tried again and it started right up. it has not done it in the 2 days since, but i am now to scared to drive me car afraid that it will die and i will cause a car pile up. we have had the car in to ford and they will do nothing. *tr

I was driving at about 15 mph when i started to accelerate i felt the vehicle jerk. i pulled into the gas station and checked my transmission fluid and it was near empty. a diagnostic of the power train at an independent repair shop revealed that the transmission would need to be rebuilt or replaced. there are thousands of complaints on youtube and various consumer sites to the shooty design of the 4 cylinder ford escape models. in the end, ford has not recalled the transmissions on the escape models. to fix my transmission from leaking they replaced the seals and informed me to check my fluids every month. i was informed by the independent repair shop before hand, that just replacing the seals would not be enough and i can expect the problem again. the car now has less than 52000 miles, mostly highway. the power trains have a flawed design and needs to be recalled before thousand of motorist are forced to pay for expensive remedies due to no fault of there own. it is up to the government to force a recall on the ford escape power train systems. *tr

Southbound on 2 lane highway toned in the left driver and passenger side doors. at fault driver ran a stopsign at 65mph while we were traveling 55mph. no airbags deployed. *tr

While driving at averagely about 40 mph the power steering on the ford escape 2012 just fails. this makes it incredibly impossible to control the vehicle and the only remedy is to cut off the car and start it again. this incident has happened multiple times in the past and is still continuing to happen sporadically even after being to the dealership multiple times at which they claim each time that the issue has been resolved. i really hope ford takes time to resolve this issue before someone gets killed and there is a huge class action lawsuit as i understand that this same problem occurs on different ford models across multiple year models. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that while parked, the rear window became shattered from the inside out. the vehicle was taken to an independent mechanic for inspection but no information was provided to the contact. the vehicle was repaired. the manufacturer was made aware of the issue. the approximate failure mileage was 63,000.

Intermittent vehicle stalls, which is typically more common as well as surges when entering traffic from a stopped position or while driving at highway speeds. also, while driving at a constant speed (between 15 and 25 mph) the car will slow down even though i have not lifted my foot up from the gas pedal. this has been going on ever since i bought the car in january of 2012, regardless of the weather or the season. i have gone to two different dealers and they claim nothing is wrong with the car. other people have driven my car and have complained about the stalls and surges while driving the car. thank you your help would be appreciated. *tr

After slowing down in heavy traffic i felt a jolt or thrust forward. when i looked at the dashboard i noticed the wrench light was lit. i tried to give the car gas and it went no where. i was fortunate to be able to pull over to the shoulder and look up the light in the owner's manual. it said it was a power train/throttle body fault. after waiting 15 minutes for a tow truck i tried restarting the car and it started normally. the car drove normally the rest of the day. i brought it into the ford dealership where it was purchased the next morning. they eventually told me the throttle body had failed/shorted out and needed to be replaced which wouldn't be covered under the warranty because i was 700 miles over. after filing a case with ford and doing research, i noticed several others having the same issue.

I was driving the car, came to a stop sign, stopped and proceeded to press gas and turn into lane. the car jumped forward and almost stalled. it did not stop running however it would only move approx 1 mph. just enough to pull of road and park. when i restarted, the engine was shaking. when in low gear, the car would jump forward and stop, jump forward and stop. in drive, it would only go 1 mph.i took car to ford and they said it was the throttle body position sensor and that it wasn't covered under the drive train/power train warranty and would cost me $520. *tr

Driving down the freeway and was a pop and i had no gas at all. i had to coast off the freeway. the repair bill was over $400.00 to replace the throttle body and it is not covered in my extended warranty. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that the vehicle stalled without warning. the failure was experienced several times. the vehicle was taken to the dealer where a diagnostic was performed, which located the failure at the throttle tower. the vehicle was not repaired. the vin was not available. the manufacturer was not made ware of the failure. the failure and current mileage was 36,600.

When pulling out from an intersection, i experienced intermittent power loss which resulted in vehicle loafing forward then stalling or entering safety mode low idle maneuverability with wrench light on. i was in heavy traffic and had to shut off the car, place in park then restart only to have the vehicle lurch then shut off or return to safety idle again before i was able to exit the street safely. after several attempts to restart, the check engine light came on resulting in trouble code p2111 "current" fault throttle actuator control system - stuck open and code p2112 " pending throttle actuator control system - stuck closed. *tr

Car shuts off completely while driving several times a day during acceleration , was nearly rear ended. took it for diagnostics and p211 was the code. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that while driving 75 mph, the vehicle decelerated as the wrench warning lamp illuminated. the vehicle was taken to an independent mechanic, who diagnosed that the throttle body was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 42,000 and the current mileage was 44,000.

The first time this happened i was driving home and turned onto a street as i accelerated the vehicle slowed down. i had my foot as low as the pedal would go and it would not move. i switched it to park turned it off and back on and it started up and was fine at accelerating. so the second time this happened about a month later i was driving about 30mph when my escape slowed down and completely stalled out while i was driving on a very busy street. i pushed so far on the accelerator that the pedal was as low as it could go but still no movement. i quickly switched it into park turned off the vehicle and tried turning it back on but it just made the noise like it was trying to start. so i tried again and it finally turned on, switched to drive and was able to get off the street as a semi was flying up behind me. very scary moment in my life. i googled about the issue and found that an investigation is going on regarding the throttle on 2012 escapes. i think my vehicle may be a part of this. *tr

The car was driving fine on the highway when suddenly it completely lost power and wouldn't stop to completion. after shutting down the car and starting it back up again, the car functioned as normal. the ford dealership mechanic said it was a malfunctioning throttle body and asked me to pay over $600 for the repair, as the vehicle was just out of warranty. i thought it was a glitch but the issue has occurred two more times in the past month. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that while driving 45 mph, the vehicle stalled without warning. the failure recurred on several occasions. the vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 59,000.

Tl* the contact owns a 2012 ford escape. the contact stated that while driving at 2 mph and turning into a parking lot, another vehicle crashed into the rear quarter of the vehicle. both vehicles were destroyed and none of the air bags in the contact's vehicle deployed. the contact also stated that the seat belt did not tighten on impact. the contact suffered neck, shoulder and facial injuries. the front seat passenger sustained severe internal head injuries and was diagnosed with a concussion. a police report was not filed. the vehicle was not inspected to determine the cause of the air bag failure. the failure and current mileage was 5,999.

Tl* the contact owns a 2012 ford escape. the contact stated that the vehicle stalled while driving 65 mph. the wrench warning icon also illuminated after the failure occurred. the vehicle was taken to the dealer where a diagnostic was performed, which located the failure at the throttle actuator. the vehicle was not repaired. the manufacturer was made aware of the failure. the vin was not available. the failure mileage was 39,000 and the current mileage was 41,000.

While driving 65 on the interstate, my ford escape jumped forward and then slowly shut down. i was not able to accelerate. thankfully i was able to make it to the side without causing an accident.

When driving the car would completely shut off, the check engine light would come on, and i lost control of steering and acceleration. i had to try to get over to the side of the road. the car would usually turn back on. i had to take it back into the ford dealership 4 times for them to figure out what was wrong with it, as they thought they had fixed it each time.

This occurs sporatically - the gas will stop responding and the car will completely decelerate while i am driving. the wrench sign appears and the car is still running, but i am unable to accelerate. it usually happens while i'm driving at high speeds on the interstate. i have to pull over to the side of the road, the car sputters a bit, and if i turn off the car and turn it back on i am able to continue driving.

I have a 2012 ford escape limited. the first incident happened while i was on the freeway. the little wrench light came on and the car was stuck in idle. after pulling over and putting it in park, i tried to rev it up but it wouldn't rev. i turned the car off and waited a few seconds then cranked it up. it started up and when into gear. the second time it happened, i was turning onto another street. it happened two days later. i did the same thing. that same night, it happened to me two more times on the way home from work. the last time, not only did my car do it again, but this time it acted like it was trying to kick in gear so it was jerking forward. i then put it in neutral and it just idled but would not rev up. so i turned it off and back on again and put it into gear and it went. i've taking it in to get looked at and a few different people are telling me its the same thing, the accelerator or throttle is sticking. and that its a throttle body malfunction. this is a serious safety issue that needs to be addressed. i bought my car brand new so i wouldn't have to deal with car repairs. i've had my escape for only a year and i already have to do repairs on it. *tr

Sometimes when you step on the gas the car won't go. and then lurches forward. this is a problem that the dealer has not been able to duplicate. *tr

On 3/23/13 my husband and i were stopped at a stop sign when a person hit us from behind at about 45 miles per hour, when this happened the front seats broke and fell into a laying position. this gave neither my husband nor me any support for our backs. i was taken to the hospital by ambulance and my husband drove there. we found out that i had a herniation above my already fuzed back. my husband was perfectly healthy but after the accident, he has now a cracked vertebrae and 2 herniated disks. *tr

My vehicle was driving east on wildcat, turning north on lang road in portland, tx. my daughter was driving and had a yellow blinking arrow. the car traveling west on wildcat had a yellow solid light. when my daughter went to turn the other car appeared to speed up and hit her front on at a about 35 mph speed. the airbags did not deploy nor did the seatbelt lock in place. my daughter hit her head on the steering wheel and was taken to the er. she is ok, other than a few scraps and bruises, however i have a major concern that the car i am driving and she is driving is not safe. the vehicle is currently at the dealership waiting on repairs. i have contact ford motor company to report and their legal department should be getting back with me. there is quite a bit of damage to the vehicle and needs roughly 6,500 in repairs. this needs to be addressed. please call me to explain what i can do. *tr

I had stopped at a stop sign and pressed the gas pedal to accelerate and it would not accelerate and began jerking forward parked in front of a business and put car in park and again pressed the accelerator and again it did not accelerate. backed out and put car in drive and moved about 10 feet from where i had parked and again it jerked forward and did not accelerate. tried moving a second time with the same results. parked it and turned it off to call a wrecker. tried turning it off and turning it on again and this time it worked; accelerated when gas pedal was pressed, did not jerk as it had previously. drove it without incident but decided to take it to a dealer in wharton, texas who put it on the computer to determine what was causing the problem. it came up with no code. he told me that the ford escapes and fusions had a throttle problem and he was sure that was what the problem was, he replaced it at a cost of $484.60. although i had just purchase the car, used on july 13, 2013 and was under warranty for engine and powertrain, the warranty did not cover this expense. i feel the dealer should have told me about this problem, but seeing that i am a woman, his bottom line was profit at any cost, he did not inform me. now i find out that the ford escapes are riddled with problems. so much for buying american! *tr

Leaving the parking space, the wrench light came on, the car began to loose power, putter and would not take gas. when the engine is shut off, the wrench light goes out and the car runs fine until the next time which was the day after i picked it up from the dealer service department on 7/30/2013. on 7/31/2013, the same problem began all over again and i had to return the suv to the dealer again for repair. each time it's happened, i was fearful for my life. *tr

Note, this has occurred at varying times/dates since purchase of the vehicle in 2012, has not just occurred at the date listed. when accelerating, the vehicle will have a prolonged hesitation and even a loss in speed when switching via the automatic transmission from 2nd to 3rd gear. this occurs every time the vehicle is driven, not randomly. also, when getting up to highway speed, there is a hesitation if you touch the gas to accelerate up to the highway speed; it will hesitate a few seconds before kicking into acceleration mode. *tr

I pulled out of a post office parking lot onto a two lane road and began to accelerate. my vehicle started slowing on its own even though i was pushing the accelerator. it was creeping along, barely moving, and was unresponsive to me pushing the accelerator. the vehicle sputtered a lot but never completely stalled. power steering, interior lighting, etc., was all working fine. there was a warning light on shaped like a wrench. i put my hazard lights on and continued coasting in this manner to the next available spot i could pull over. after pulling over, i turned off the car. i turned the car back on, and then it seemed to be idling and running fine. the warning light shaped like a wrench is a "throttle/powertrain" issue indicator. after checking online, i found several articles indicating this is a common problem with ford escapes. the north caroline consumers council recommended owners who experience this issue file a complaint. i felt lucky that i did not pull out into a busy road and lose throttle power like that and be at risk of getting t-boned by another car. i agree that this problem is a serious safety issue. *tr

There are three issues with the car that make it dangerous to drive. when it's sunny, the plastic covering the instrument panel (on the bottom left and right) reflects sunlight back into the drivers eyes. the molding surrounding the gear shifter is metallic looking and also reflects light back into the drivers eyes. the top of the windshield is not tinted and makes the reflection worse. also the visor can't be used because it hits the rear view mirror when moved. *tr

At approximately 5:30 am while making a right hand turn up an incline the vehicle stalled - the oil and battery lights came on - i put it in park and turned the ignition off and then back on and restarted - i later took it to the dealership - they said they contacted the ford technical hotline and are awaiting a response - this is the 3rd stalling incident the second at the same location and the 1st after they replaced the throttle body - the vehicle has around 11,000 miles. *tr

On the first occasion, i was pulling away from a stop sign and into traffic. my truck stalled in the middle of the intersection. i managed to shut it off, restarted and it was fi.e. i called the dealer ship and they told me a bug probably got in my air filter. about 3 weeks later it happened in the middle of the highway in traffic doing 75. i almost got smashed in the rearend. managed to restart. took it to the dealer ship and they said there was nothing wrong. i picked it up and drove it home, almost cause a 4 car pileup on the interstate. my guardian angel is worn out! finally got a code to pop up and the dealership told me it was the throttle body. no recall on this part even tho it seems to be a major issue. *tr

Within the last week, i have experienced repeated incidents of stalling when in traffic and trying to accelerate from a stop. there were no warning signs prior to the initial failure or prior to subsequent failures. i am afraid that if this continues it could end up in a wreck with someone getting injured. *tr

This morning i saw the cnn news ticker stating you are investigating the ford f150's for eco-boost acceleration engine stalls. i have a 2012 ford escape and this very same thing has occurred to me 3 times. i can't remember the dates, but it has been within the last year, because i bought this vehicle july 2012. i took the car to local dealership, explained my concern & was told "it was a defective computer software problem, software replaced." i haven't had anymore more episodes of "stalling with acceleration" but it's very evident something is not right during acceleration. the vehicle seems to decelerate or sometimes "jerk" with acceleration. i'm concerned now that you are only investigating the f-150's & should broaden the scope of your investigation to include the escapes or any vehicle with eco-boost. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that while traveling approximately 20 mph, the passenger's side engine mount bolt sheared off and caused the to engine to become detached from the vehicle. the vehicle was towed to the dealer where it was confirmed that the mount bolt had failed. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was 21,600.

Tl* the contact owns a 2012 ford escape. the contact stated that the air conditioner was blowing warm air. the vehicle was taken to the dealer, who stated that the condenser exhibited a hole and was leaking cooling fluid. the condenser was unprotected and exposed, allowing road debris to enter and puncture the condenser. the vehicle was repaired. the failure was reported to the manufacturer and they offered to cover 50 percent of the repair costs. the vin was not available. the failure and current mileage was 13,000.

The car did not shift gears smoothly upon acceleration. the issue increased to the point where it became dangerous to operate because of the delayed response. i would attempt to accelerate and the car would suddenly surge forward as i was braking for a stop sign several seconds later. i took the car in for service multiple times with different results each time. i thought the issue was related to the transmission, but no issue was found the first time and the issue was determined to be related to a problem with the onboard computer communications the second time. i experienced the same issue on the way home from the 2nd service visit and took the car back a few days later. (i drove my mini car in the interim because i did not feel safe in the escape.) this time they determined that the transmission had to be replaced. the response is much better than before, but not completely satisfactory. *tr

Vehicle fell on its face while cruise was set at seventy, several mechanics are dumbfounded! !! *tr

Transmission issue- i have a 2012 ford espape 6 cylinder. while driving the vehicle at low speed (20mph) the vehicle sounds like it is not in the right gear, it makes a noise as if it wants to change gears but can't. when you come to a stop at a stop sign or red light and then try to proceed the vehicle will not go when you push the accelerator, then it lunges forward into gear. i have had it at the dealership 3 times. the dearlership said they fixed the problem,but the problem is still there. i had 8402 miles on it and now have approximately 9400 and i am still returning it to the dealership. i have also contacted ford motor company and they said it can possibly be the adapt shift strategy, which is when the vehicle has to learn the driver. i have never heard of anything like this. when the dealership has the vehicle they state the vehicle doesn't do it. when i pick the vehicle up from the dealership, i have the problem again after only driving it about 26-30 miles. i know it is the transmission and i feel ford is neglecting their responsibility to resolve this issue. this vehicle should be performing better than the 2005 ford escape (4 cylinder) i previously owned, and was satisfied with. this 6 cylinder has no power to go. when the vehicle is in idle mode it sounds like a diesel vehicle than a regular gasoline vehicle. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that the rear windshield wiper only had two speeds settings and would not completely clear the window when driving in rainy weather. the vehicle was taken to the dealer for diagnosis. the technician stated that the vehicle was performing as designed. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 5,000. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that while driving 10 mph, the engine stalled. the vehicle was taken to a dealer for diagnosis but no cause for the failure was found. six months later the failure recurred and again, the dealer was unable to determine the cause for the failure. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the vin was unavailable. the failure and current mileage was 11,500.

Vehicle is repeatedly surging without warning or stalling without warning. often during turns in heavy traffic. dealer is unable to replicate but suspects throttle body malfunction. *tr

As we were driving the car stalled and stopped working. this has now happened 4 times. we have also had the throttle surge. i have taken the vehicle to ford only to be told they cannot duplicate the problem therefore they cannot fix it. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that the shocks on the rear of the vehicle made noises whenever a pothole was. the vehicle was taken to the dealer where the shocks were replaced. the dealer stated that they were going send the shocks to ford's engineers to be inspected since this was a known problem. the vehicle had not been inspected. the vin was not available. the failure mileage and current mileage was 1,000. *tr

On several occasions the transmission lags, or shifts hard, slips, hesitate when put in reverse, have had the vehicle back to dealer twice, first time was told the computers were not communicating the way they should, the second which was today, was told it was a quart low? vehicle now has 32000 on it does not leak fluid, and was low on fluid when bought new from dealer why is this happening? dealer says it is because of low fluid, but i am not buying that. and probably will not buy another. *tr

When my escape is in the running mode, the engine does not sounds like a gas running vehicle, but it runs loud like a truck. when pressing the gas i have to press the gas pedal to the floor before moving at a good speed, the transmission slips into gears. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that while driving 20 mph and decelerating, the vehicle suddenly stalled. the vehicle was restarted and resumed normal function. the vehicle was repaired but the failure recurred. the manufacturer was contacted about the failure. the failure and current mileage was 15,371. updated 04/10/13*lj the dealer stated the computer did not register a problem. updated 04/18/13 updated 11/19/13*lj updated 11/26/2013 *js

Engine stalls and does not respond at different times. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that while driving 25 mph, the vehicle became unresponsive to acceleration attempts however, the engine rpms increased. there was a twenty second delay in vehicle response. the failure recurred numerous times. the vehicle was taken to a dealer for diagnostic testing on four different occasions and each time the contact was told that the failure could not be replicated. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure mileage was 4,900 and the current mileage was 9,900.

I was driving my escape about 15 mph and went to accelerate. when i pushed the gas pedal down, the total car did nothing. i just hesitated and stumbled then finally accelerated. it has done this since new, but thought it was just the drive by wire system they use now. this makes me nervous if in a sudden avoidance situation and can't avoid it. *tr

After coming to a stop at a stop sign the vehicle stalled - the battery light came on - i put it in park turned the ignition off and then back on and restarted - i drove it to the dealership - they said they could not verify the concern - this is the second incident. *tr

When driving to pick up my manual ironically from the dealership, pulled into the dealership lot and lowered speed turning into lot and engine stalled...also when i would back up out of my work parking lot space, putting the vehicle in drive from a complete stop the vehicle would surge and have almost hit the parked cars next to me. please look into this for 2012 ford escapes as well...engine as surged and stalled and hesitates when driving at various speeds...thank you... *tr

While driving down the road at approx. 35-40 mph, my ford escape just stalled. no warning lights were on prior to or after the incident. i coasted to a safe place with my hazard lights on, put it in park, and it started up on the first try. it has not happened again (it has been 6 days). the ford dealership could not find anything wrong and has installed a recorder to see if it happens again within the next 2 wks. this was a very scary occurrence and i am nervous with my children in the car. something like this, could have a very serious catastrophic outcome. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that when depressing the brake and accelerator pedal simultaneously, the vehicle would engage in limp mode and the engine would hesitate. the vehicle was taken to the dealer and they advised him that there was a switch that would cause the vehicle to hesitate to prevent erroneous acceleration. the vehicle was not repaired. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 5. the current mileage was approximately 7,000. the vin was unavailable. ...updated 04/25/13 *bf

Vehicle stalls intermittently when driving at various freeway speeds. pressing all the way down on the gas pedal the vehicle recovers acceleration. the vehicle was checked by an authorized dealer at 325 mi. on the odometer and "no vehicle problem found". vehicle has experienced eight freeway incidents of stalls in 3908 mi.on the odometer, the stalls have occurred at different speeds or vehicle maneuvers. *tr

Tl* the contact owns a 2012 ford explorer. the contact stated that while traveling 40 mph, the brakes, traction control and power steering assist failed. the vehicle was moved to the shoulder to be restarted and it began to function normally. the vehicle was driven to the dealer where the failure could not be replicated. the vehicle was not repaired. the contact stated that the failure recurred intermittently. the manufacturer was not contacted about the failure. the failure mileage was unavailable. ... updated 02/28/13 *bf

Tl* the contact rented a 2012 ford escape. the contact stated that a rear passenger attempted to utilize the seat belt but the entire seat belt assembly fractured from the socket. the vehicle was taken back to the rental company where they were informed of the failure. the contact could not verify if anything had been done to correct the failure. the vin was unavailable. the failure mileage was 18,017.

When driving (approx 30 mph), my vehicle suddenly lost acceleration. i coasted into a parking lot. turned off vehicle and waited a moment. i then attempted to turn the vehicle back on and it started. i was able to drive to my local ford dealer for repair. today, nearly 3 months to the date later, i had the same problem. i was stopped at a light and was unable to accelerate when the light changed. turning the vehicle off and turning it back on allowed me to get home. *tr

Tl* the contact owns a 2012 ford escape. while driving approximately 10 mph, there was an unexpected hesitation as the vehicle began to surge forward. the failure recurred intermittently. the vehicle was taken to an authorized dealer for diagnosis however, the technician was unable to duplicate the malfunction. the manufacturer was notified of the problem. the approximate failure mileage was 77. updated 1/15/13* cn the consumer stated the problem was solved on 12/13/12. his right foot was touching the side of the brake and accelerator pedal, causing the vehicle to stall.

Vehicle in traffic on busy interstate (i-635e) dallas, tx on sunday 11/18 at approx 11 am. vehicle had already been driven 10-15 miles when the engine lost power. tachometer showed 1000 rpm and engine was still running but no throttle response. was able to coast to next off-ramp though interstate was under construction and concrete barriers denied access to shoulder. after coasting to off-ramp i was able to determine emissions indicator was lit and i turned off the engine, restarted and tried to proceed. the engine lurched and stalled and the maintenance indicator also illuminated. forced to call for assistance. had vehicle towed to ford dealership. they replaced the throttle body (fomoco pn ds7z-9e926-a) and cleared the odbc codes. vehicle has driven fine with no issues for next 100 miles. personal note: fortunately the incident happened close enough to an of ramp i could exit the busy interstate. the construction had concrete barriers on both sides of the interstate preventing shoulder access. if i had not been able to make it to an off ramp the vehicle would have been stalled in a multi-lane interstate likely resulting in a traffic accident. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that the fuel cap was missing from the vehicle. when the contact would refuel, he could smell an overpowering gasoline fuel odor being emitted from the vehicle by the time he reached his destination. the vehicle was taken to the dealer for inspection where they advised that the newer ford escape models were being manufactured without a fuel cap. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 75. the vin was unavailable.

Tl* the contact owns a 2012 ford escape. the contact stated that when trying to accelerate, the vehicle would hesitate and lunge forward. the vehicle was taken to a dealer for diagnosis. the technician advised the contact that the vehicle was working as normal and that he would have to accumulate approximately 2,000 miles on the vehicle for the lunging failure to stop. the manufacturer was not contacted. the failure mileage was approximately 125 and the current mileage was approximately 700. updated 12/21/12*lj updated 1/9/2013 *js

Ford i need help...my senior parents just purchased a 2012 ford escape and it has an interior carbon monoxide leak. and we have taken it to the dealer and have been informed that the dealer does not have the equipment to test for carbon dioxide leak. my parents got dizzy and got sick from the carbon monoxide leak. we have a ford warranty and now i feel we are getting the run around. we have been leaving messages for [xxx] at the ford motor customer relations dept. we just left a another message and we were told she is out to lunch. my parents have been without a car for over 3 weeks. and to top it all off the ford store of san leandro- service manager named [xxx]says to just come pick up the vehicle because they do not have the equipment to check for this leak.. i do not want my parents to die in a car with a carbon monoxide leak. if you can help let me this is how ford treats senior customers. we are in california, it is a 2012 ford escape. please help a customer with a ford car that has a carbon monoxide leak,.,,,,,,,,,,,,, information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*tr

At approximately 5:30 am - (about 1 mile into the drive) - while making a right hand turn up a hill the vehicle stalled - the oil light came on - i turned the ignition off and back on and restarted and drove back home - i then had the vehicle towed to the dealership - after running test and driving it they found no problems. *tr

1. while highway cruising at constant speed, engine suddenly dropped to idle speed and vehicle slowed rapidly, until gas pedal was lifted and pressed down again. engine hesitated and surged. processed kept repeating at variable intervals. 2. transmission intermittently hesitates excessively on first to second upshift while engine drops to idle speed. both problems are intermittent, neither is regular or constant. dealer says nothing wrong and no fault codes are recorded. problem #1 is very infrequent . problem #2 much more common. both might be related to summer temperatures, especially #1.

There is a very bad reflection of the driver's side dash vent present in the side mirror. the dash vent is trimmed in chrome and as a result it reflects in the mirror blocking the view of traffic along the driver's side. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that while traveling 20 mph she attempted to depress the accelerator but received no response. the contact mentioned that the gears then engaged which caused the vehicle to lunge forward. after depressing and holdingthe accelerator down, the vehicle began to function normally. the vehicle was able to be driven to the contact's destination. the vehicle was taken to the dealer who was to replicate it twice while test driving the vehicle. the manufacturer was contacted about the issue. the failure mileage was 200 and the current mileage was 5,100. updated 11/07/12*lj the consumer stated the there a definite stronghesitation around 20 mph. there was also a problem at higher speeds.

Purchased the vehicle in feb 2012...drive it an hr or so 1 way everyday to work...in july started to notice it would lag when shifting between gears...at start and in between gears. took it in for service they had it for less then 3 hrs and said their was nothing wrong but reset the transmission computer problem should go away. it got worse took it back 2 wks later for same issue transmission tech drove it with me in the car, found no issue...took it back 3 wks late same issue a different person told me that's not normal they drove it said they couldn't duplicate the issue but ford says it's normal for a hard shift on a cold start. i will be taking it back now for a 4th time to have it looked at......car hard shifts not just on cold start and if this was the case i would have had this issue from day 1 not 5 months into driving........this does not feel safe to drive but i am told i have to get used to it...... *tr

When driving at highway speeds 55-60 and then coasting coming to a stop, once engine/transmission hits around 35-40...vehicle downshifts extremely hard...called dealership and they said this was normal behavior...i've never had a vehicle behave like this and would not consider that normal.. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that while driving approximately 20 mph, the brake pedal was engaged and the pedal abruptly extended partially to the floor for a brief moment. the contact was able to continue driving as normal. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 60. updated 08/28/12*lj updated 08/28/12. *jb

Tl* the contact owns a 2012 ford escape. the contact stated that the interior of the vehicle created a reflection on the windshield and affected his vision. the failure recurred whenever the vehicle was operated during sunny weather conditions. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 5. the vin was unavailable.

Vehicle was being prepared to back out of level garage onto driveway with mild downhill slope. vehicle was started, emergency brake released and automatic transmission placed in reverse, driver's foot engaged brake. driver realized wallet with driver's license was left inside house. transmission placed in park, driver removed foot from brake and exited vehicle. vehicle not noted to be moving when driver exited. driver entered house through garage entry, retrieved wallet. when garage was re-entered vehicle was backing out of garage onto driveway on its own. driver attempted to catch up to vehicle on foot and attempt to regain control. vehicle backed down full length of driveway (approx. 100 feet) and backed across road and down fairly steep embankment on other side of road. vehicle then backed into a large tree about 10-15 feet from road and abruptly stopped, and an adjacent tree was side-swiped by the rear/left side of the vehicle. no property damage occurred, scant damage to 2 large trees. driver assessed the damage, re-entered the vehicle. driver cannot definitively recall what gear the transmission was in when vehicle was re-entered. driver was able to re-start the vehicle and move it across the road and back onto driveway. *tr

Tl* the contact owns a 2012 ford escape. the contact stated that the power steering stopped functioning while driving 25 mph and the steering wheel was difficult to maneuver. the vehicle was taken to the dealer, who diagnosed that the steering column was defective and needed to be replaced. the manufacturer was made aware of the failure and stated that they would contact him at a later date. the vehicle was not repaired. the failure and current mileages were 468.

While driving above 50mph, get a loud thud, thud, sound. along with a change in interior pressure, or rear wheel problem. slight vibration noticed. sound relly hurts ears have to reduce speed below 50 mph. dealer has failed to make an in depth inspection or test drive suv. ford motor company has indicated this is within normal operating specifications (more or less). currently paying for a so called top rtaed ford product. but i can not enjoy the full capacity of it. more than 30 years of buying a ford product.

Tl* the contact owns a 2012 ford escape. the contact stated that the vehicle was stopped when a vehicle crashed into the rear of the contact's vehicle. the air bags did not deploy and the seat belt did not tighten. the rear of the driver's seat fractured as a result of the crash. the police arrived on scene and a report was filed. there were no injuries. the vehicle was able to be driven from the scene and taken to the dealer. the vehicle was neither repaired nor inspected for the air bag, seat belt and seat failures. the manufacturer was not notified of the failure. the vin was unknown. the failure mileage was 5,595.

Tl* the contact owns a 2012 ford escape. while driving approximately 20 mph, the vehicle began to hesitate while accelerating. the contact also noticed that the vehicle would decelerate when driving at various speeds. the vehicle was taken to the dealer for diagnostic testing where the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 500. updated 03/16/12*lj updated 05/03/12

Vehicle was purchased on 2/29/2012. i parked in the driveway after returning from work the following day (3/1/2012). i was sitting in the vehicle with the ignition off, while talking on the phone. the car sat in the driveway for about 5 minutes while off and stationary. the temperature outside was around 35-40 degrees fahrenheit. suddenly, the rear window spontaneously shattered, and glass was distributed both inside and outside the vehicle. the police were called, to investigate the possibility of someone throwing or shooting a projectile at the window. a police report was filed, and no evidence of human involvement was found. there were no projectiles or items in the vicinity that could have caused the window to break. i was in the vehicle when it happened, and the noise was very loud. after shattering, the window supports were in the extended position outside the vehicle. the rear wiper assembly remained in it's original position. all of the glass except small amounts around the hinges and wiper assembly were shattered. i suspect that a defect is to blame, causing the window to spontaneously break in this manner. *tr

Tl* the contact owns a 2012 ford escape. the contact was driving 25 mph when the contact crashed into another vehicle and the air bags did not deploy. the contact suffered head injuries and a cracked sternum. the contact did not call the manufacturer. the failure mileage was 800.

Tl* the contact owns a 2012 ford escape. the contact was driving 75 mph when the passenger side air bag off sensor illuminated with the passenger seat occupied. the vehicle was taken to the dealer and the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 4,000 and the current mileage was 8,000.

Tl* the contact owns a 2012 ford escape. the contact stated that while driving approximately 70 mph the power steering failed and it becmae extremely difficutl for the contact to control the vehicle. the vehicle was taken to the dealer where they advised him that they were unable to diagnose the failure. the manufacturer was contacted and they advised him that they would look into the issue. the failure mileage was approximately 235. the vin was unavailable.

Driving on a off ramp suddenly lost all power steering no warning my young daughter was driving and could barely control/maneuver the vehicle this is clearly a problem with ford escape hence the recall on 2009-2011 models why aren’t the 2012 models included, this very unsafe!

I have had 3 serious incidents with the ford escape 2012. first, twice the car has completely shut off while driving. i was thankfully driving at only about 30-40 mph and was able to coast to the side and turn the car off and back on again, which seemed to have corrected the problem. various mechanics have been unable to recreate the problem and have not fixed it. second, on 11/11/17, i was stopped at a light waiting to turn left on a major road, and upon accelerating and turning, the power steering seemed to go out on me. it became much harder to steer. i pulled over on a side road and again turned the car off and back on again, which again seemed to fix the problem. there are many online forums where these two issues are being reported by many owners with the same result. mechanics can’t seem to recreate the problems and therefor can’t offer a fix at the moment. these 3 incidents thankfully did not cause any injury, but they easily could and see to be serious defects that are going unaddressed.