2011 KIA Sorento

06/05/2019 My Kia engulfed in flames yards from my home, this was not a crash or accident. I was the driver my daughter and grandchild were passengers we barley escaped with our lives before it exploded. The kia case #filed is: 13202180 also investigated by Kia claiming due to extent of the fire no fault by manufacturer! This is the certified manufactured purchase # FX193853 on 11/15/2015 at Kia Joliet IL plus additional warranty Kia or dealership would not honor any warranty or fault.

The car caught fire while I was driving I didnt realize I saw smoke coming from underneath through the side mirror pulled over 2 minutes later it exploded and a rain of fiery debris covered me..my daughter ran away as she seen the flames clearly from the passenger seat

My car spontaneously combusted sending fire through the vents my family and I barely escescaped within seconds before it exploded.

On March 10, 2019 my sons were driving back to college on the highway in our 2011 Sorento. At highway speeds and without any warning the engine failed. With traffic traveling at high speeds all around them, my sons were able to get off the highway in “limp-mode”. My sons were able to find the problem they had just experienced online as a spun rod bearing. Kia instructed me to tow the car to a Kia dealer for official diagnostics. Kia diagnosed engine failure/spun rod bearing.

I AM ATTACHING THE ISSUE I POSTED WITH NHSTA

NHTSA ID Number: 11142672
October 25, 2018
APPROXIMATELY 6 WEEKS AGO MY VEHICLE BEGAN ACTING FUNNY, LIKE IT WANTED TO DIE OUT WHILE DRIVING AND WOULD CUT OUT AT RED LIGHTS. WHEN THE ENGINE LIGHT CAME ON I TOOK IT TO A KIA DEALER AND WAS TOLD THE ISSUE WAS EXHAUST CAM SHAFT AND IT WAS BROKEN OFF /MELTED IN CYLINDER HEAD. TO REPLACE HEAD HAD TO BE REMOVED. WHEN HEAD WAS REMOVED CRACKS WERE FOUND ON COILS 3 & 4 IN HOUSINGS AND NOTICED METAL SHAVINGS IN MOTOR. YESTERDAY I DROPPED AT DEALER WHO NOW SAYS VEHICLE MAY HAVE A BLOWN HEAD GASKET OR WORSE. MADE KIA AWARE WITH 1ST ISSUE AND THEY COVERED 1/2 OF REPAIR COST. STILL HAVE AN OPEN CASE # WITH THEM AND REPORTED THE NEW ISSUE UNDER THE SAME CASE NUMBER. BROKEN AND MELTED PIECES IN CYLINDER HEAD & METAL SHAVINGS TELLS ME ENGINE ISSUES THAT I AM NOT RESPONSIBLE FOR. COULD THIS BE RELATD TO SAME ISSUE AS FIRES IN ENGINES ON 2011 SORENTOS?

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Complaint Number: 11152542
Vehicle Identification Number: 5XYKTCA10BG057031
Your Vehicle\'s Make Model and Model Year: KIA SORENTO 2011
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Engine
What happened?
My Kia has been in and out of the dealership repair facility since July 1st 28. I have had to have it towed there twice. My original ID complaint # with NHTSA is NHTSA ID Number: 11142672. I still have an open complaint with Kia that has been ongoing. due to melted parts connected to the engine that had to be replaced a couple weeks prior to the vehicle going in this time. Now I am being told the engine mating surface is an issue. The cylinder head is warped & the block is warped. How? I have not driven this car hot that I am aware of! This is a 2011 Kia that is outside of the recall for engine issues but is still being pushed for recall by NHTSA…what do I do now if Kia won\'t replace the motor? There are only 77K miles on this vehicle. I bought it with 900 miles on it. I am still waiting to hear from Kia. This is getting ridiculous! Kia knows very well there are problems with these motors and feels content to sit back and let people\'s hard earned money result in a non-driveable vehicle. I have babied this vehicle since the day I got it. This issue is through no fault of my own. This is on them. Someone needs to do something. A $25K vehicle with 77K miles should not need a new motor

bought the 2011 sorento in 2014. i have a push button start. in december 2016 through february/march 2017, the push button starter would not start the car. thinking it was the battery, i got a boost and immediately went to buy another one. the battery was checked. it wasn\'t the battery. the car started for 2 days and then the problem resurfaced. i had the battery jumped and drove to laurel kia. they could not find a problem because the car started in their garage. after a day or so, the car wouldn\'t start again. this time i had the car towed to the dealer without getting a boost. after two trips to the dealer, there was no diagnosis/no solution other than having to replace the battery. checked youtube. saw other kia owners having the same problem w/push button start. after several no starts, i realized that my problem seemed related to temperature. if it was below approx. 33 degrees, car wouldn\'t start. once the temp warmed to 35+, the car started after several attempts. (this is key because when the dealer has it, the car is in its warm garage and would start.) once the temps warmed toward spring, i had no problem. then in winter 2017-18, the problem resurfaced. linking the problem to the cold temp, i didn\'t bother going through the routine. i emailed kia headquarters in california regarding this problem, which i saved. to confirm my statements, they checked with laurel kia and suggested that i return to the dealer. i\'m not the only kia owner who has had this problem, and kia is well aware of the no-start push button starter problems; yet, they offer no remedy.

https://www.roundrocktexas.gov/news/firefighters-respond-to-blaze-in-home-garage/
On Friday morning, July 27, 2018, we experienced a house fire in the attached garage of our house in Round Rock, Texas. My son Mark and a roommate were home when the fire started at approximate 7:45AM. They both escaped the burning house without injury. Mark\\\'s 2011 KIA Sorento had been parked in the garage since about 7:30 PM the evening before.
Investigators from Mark\\\'s car insurance company and our home owner insurance company agree that the fire appears to have originated with the car.
How can we go about holding KIA responsible for the fire and all the damage it caused to our house and the contents?
Can you recommend a Texas attorney to help us resolve this costly situation.

Engine seized – best guess by dealer service cetner (Wagner Kia, Shrewsbury MA) was crankshaft bearing failure.
Car was not repaired, but instead used as trade-in for new Kia Niro. Trade-in value was $200.

On February 27, 2017, my engine just died.I had only one warning and that was a sudden lack of power. While going up a slight hill, I had to floor the gas pedal to maintain 20mph up it. I went out to start it at 830pm to take it to my mechanic and my Sorento would not start. I had it towed to him that night at 1030pm. My mechanic look at it and he told me it needs a new engine on March 1, 2017. I contacted Century 3 Kia and spoke with the service manager Dan. He stated I needed to have it brought back to them and also said he was surprised that my vin was not on the extended warranty list. I also contacted Kia consumer number. I spoke to Eric the first time and was told the same. I told Eric that I did not want to pay twice for the same conclusion. I had my Sorento towed to Century 3 Kia on March 1, 2017. On March 3, 2017, Dan told me that it definitely needs an engine. He told me if I was the original owner they would replace the engine at no cost to me. Dan then stated that since I am the second owner of the Sorento, I would have to pay for it. Kia\'s consumer personal, Charles, stated the same. Charles also said that Dan, the service manager, should never stated his surprise that my vin was not added to the list. Century 3 Kia told me it would be 15 hours at $108 an hour for labor. I have looked and found that most engines with roughly the same mileage as mine are around $2,500. This is not including the cost for fluids and other things that it will need to return it back to a functional state. The cost will roughly be $4,500 to $6,500 by the time it is all said and done, not including any rental car fees. If this is a known issue with these engines, why has Kia not done anything about it.

DVD player has not worked ever.
Car lost brakes moments after the parking break light came on, while driving down the highway. Had KIA tow it in for repair. KIA said it was finished the following day, however when it was picked up the brakes didn’t feel right. On the way home discovered that after pushing brake pedal all the way to the floor, the car continued to roll for another 25 feet before stopping. This was when only driving 29 mph. Don’t know how bad it would be if moving faster. Currently attempting to have KIA tow it back to dealer. Really don’t want it back now. Too afraid to drive my children around in it.

Head gasket blew due to head bolts losing threads or stretching not sure exactly why but many people has reported this issue

The abs, down hill light, and swaying light came on. as i was pulling into a parking space slowly with my foot on the brakes, the car sped forward knocking over a post and shrubs.

2011 kia sorento ex 3.5 engine sport utility vehicle has randomly changed in the way its feels safe with rough instability in my suspension components.my brakes failed while driving on a random basis as well as when car is parked will randomly click in my gear shift mechanism and will fail to lock when car is parked and shut off it will click when brakes are depressed.my front lights have dimmed and both brake lights have burned out consistently as well as my steering wheel has failed with electrical components randomly.car horn is inoperable and my cruise control stop functioning. my alternator burned out on me and my car has historial proof of consistent maintenance with car fax report in hand .my gas milage has since decreased. my suspension feels unsafe to drive and really bad on bumps and average road conditions are also very unpleasant so i have parked it until it's fixed for active recalls and other potential manufacturer defects

My alternator went out and kia replaced it, i was still under warranty within 15 months the second alternator went out on the freeway traveling at 70 m hr the car with no warning the car completely died on the inside lane no brakes, no gas, no lights, this was such a dangerous we could have been killed i had to pay over 900.00 to get this replaced, i'm constantly having to replace batteries and alternators i'm know for the 3rd time having to have this done again

My pearl white paint is peeling in sheets on the rear quarter panel on the drivers side and is coming off all along each side of the windshield and in spots all along the car.

The engine light came on and all of a sudden, i couldnt accelerate any longer. it occasionally goes off but anytime it comes on, i cant accelerate and the car jerks when changing gear

The control option functions on the steering wheel fail. cruise control, radio, and phone buttons all have failed.

I drove my 2011 kia sorento about 9:15 at night. by 12:45 am a passerby had called 911 due to my car being in flames. i was woken up to the fire department arriving at my house and my car engulfed in flames. after the flames were extinguished, they checked it over and determined that it had started in the engine area. i bought the car in 2017 and it currently only has 120,750 miles on it. they investigated it and determined it had started on the passenger side near the engine. my car is a total loss and it was heartbreaking to wake up to that at almost 1:00am. kia needs to get it together and take care of my expenses.*dt

The paint (pearl white) on the vehicle on the surface above the windshield is delaminating/peeling. two different body shops told me that it was due to a manufacturing defect.

Tl* the contact owns a 2011 kia sorento. the contact stated that the rear driver's side door failed to open or operate as needed, without warning. the contact called spradley kia (2145 hwy 50 west, pueblo, co 81008, (719) 543-6710) where an appointment was scheduled to have the vehicle diagnosed. the vehicle was not yet diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

Tl* the contact owns a 2011 kia sorento. the contact stated that while operating the vehicle, the check engine warning light remained illuminated. the vehicle was taken to the local dealer west herr kia located at 3565 southwestern blvd, orchard park, ny 14127 who diagnosed the vehicle with a fuel vapor leak and that the fuel tank needed to be replaced. the vehicle was not yet repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 83,000.

Engine making a knocking noise and leaking oil with no oil light on to indicate that it's a oil problem. the vehicle was smoking possible bout to catch fire sparks was coming from the vehicle. the vehicle was running at the moment

I have paint delaminating from many areas of my car. it is a snow white pearl 2011kia sorento.

Engine knocking when accelerating, leaking oil, sparks of fire almost caught fire,... no engine light came on. there’s a recall for kia sorento engine but only the 2.5 engine and not a 3.5 engine in which i have a 3.5 and it’s doing the same as the 3.5 engine... that’s terrifying

The contact owns a 2011 kia sorento. the contact stated while driving 58 mph, the vehicle shut-off with the engine and oil warning lights illuminated. the contact pulled off the road and had the vehicle towed to an independent mechanic. the mechanic informed her that the radiator was blown and that the engine needed to be replaced. the manufacturer was notified of the failure and informed her that since the software update was not performed on the vehicle, they could not assist her with the failure. the dealer was also notified of the failure but offered no assistance. the vehicle was not repaired. the failure mileage was 93,407.

I have replaced the drivers side low beam headlight three times and it is out again. i have replaced the passenger side low beam headlight two times.

The contact owns a 2011 kia sorento. the contact stated that at first, the vehicle would seem as though it would hesitate or choke before acceleration after being idle. now, while sitting idle the vehicle would suddenly stall. the contact stated that at first, they had to wait approximately 5 minutes however, now about 10 minutes before they are able to restart the vehicle and function as expected. the check engine warning light was illuminated. the contact had not taken the vehicle to the dealer. the vehicle had not been repaired. the manufacturer was not made aware of the issue. the approximate failure mileage was 250,200.

A few days before we were to go on vacation we received a campaign letter from kia about reprogramming the ecm because of the knock sensors. in this letter it stated that after the repairs were done the would warrant the engine for 10 years or 150000 miles from first in service date. my kia has 144417 miles on it. because it was so close to our vacation time i didn't have time to take it to the dealer and get the campaign done on it, i was going to do it when i returned from vacation. when we were returning on i-75 outside chattanooga tn i heard a loud noise, check eng light started flashing, it jerked me into the right lane which i barely avoided a crash with a vehicle in that lane, smoke was coming up behind me after getting the vehicle to the shoulder of the road some lady pulled up in front of us and said the car was on fire i raised the hood and it was burning at the firewall and underneath it. i instructed my son to get my wife and 3 yr old grandson out of the car, they were in the back seat. i happened to have a case of water in the ack so i started getting out bottles of water out and pouring them on the flames when a dot truck pulled up with a fire extinguisher and finished putting out the flames. there were no warning lights or noises on before this happened. i have been a mechanic all my life and upon inspection i saw that it had slung a rod out the side of the block and that the oil hitting the hot exhaust had set fire to the vehicle. i had to pay 350.00 to get it towed back to my house. i called kia on monday and he took all this information down and then he told me they wouldn't do anything about it because i didn't have the campaign done before it happened. i think that kia ought to put me an engine in this vehicle

I have a 2011 kia sorento and the rear back door handle has stopped working on 7/7/2021. this is safety issue as i can open the door from inside but not from outside. i have a small child and another on the way and not being able to open the door to let her out of the car is unacceptable. i am really frightened if what will happen if my child is inside and i am not able to get inside my car. this is a potential hazard for my child and my future infant child. kia has to really step forward and replace this faulty mechanism. i urge the kia company to recall and fix this asap before someone gets hurt and/or it results in a fatality.

Engine has a loud knocking noise also had flames coming from under the hood. no check engine light came on. i was so terrified for my life. kia has a recall on 2012 - 2019 engine and not 2011 kia sorento engines and it’s causing the same issue.. this is not safe for anyone.. so can you’ll look into this matter and make kia accountable for the repairs.. total of 187 complaints on the 2011 kia sorento engine and nothing is being done… please help us

Kia motors sent a letter about 2011-2015 sorento occupant detection system (ods) sensor pads new vehicle limited warranty extension if the airbag warring light is on the airbag system is not functioning properly, it may or may not deploy in an accident(which should be considered a safety issue) i have already had the diagnostic done by my dealer who said the problem is covered by the warranty but because my car is salvaged which makes it not apply for warranties does the fact that my airbags may or may not deploy not seem like a safety issue?

The pearl white paint is peeling off of my 2011 kia sorento. the dealer is aware of this and had no response. i was told by other individuals with the same problem to file this information in anticipation of a recall. this has been happening over the past year and a half.

I have had a oil temperature sensor p0711 go out twice on my vehicle. the first time back in 2018 and had it replaced. and now again just this month. this has got to be something wrong to keep this not working and keeping the transaxle oil temperature normal on long rides. i would greatly appreciate if this could be fixed this time at no cost to me. this needs to be a recall.

There was a recall to add a engine knocking warning device. when i got the recall in june of 2021, my engine was already knocking. i took the car into rapid city kia dealership for repair on june 24th. i still do not know if it has been approved for repair. the recall stated there was a warranty extension to provide lifetime coverage due to bearing damage. a knock sensor detection system was to be installed caused by worn connecting rod bearings. they ran the diagnostic test for trouble code p1326 and said the noise only got worse. the service department in rapid city told me the engine needed to be replaced. i still have not heard the decision of kia and was told it could be the end of july. i need help getting the service my car requires and i need a rental vehicle to drive until my vehicle can be repaired.

The left rear passenger quit working. the door cannot be opened from inside or outside. now the driver door will not open from the outside, but will open from the inside. i have ready many complaints about this problem. we have small grand children that are taken in this vehicle and the concern is that both rear doors quit working before the afore mentioned repairs are made. this has repeatedly happened to doors that have been fixed as well from all the complaint i've read. this has just recently happened to my vehicle. what are the chances of the other doors quitting after these repairs are made. looks to be above average. this car has not been taken to a dealer yet as the driver door just broke.

The contact owned a 2011 kia sorento. the contact stated while driving at 25 mph, a ups truck veered off into her lane causing the contact to crash her vehicle into a curb. the contact stated that the next morning, she saw that her vehicle was leaking an immense amount of oil. the contact stated that the check engine warning light was illuminated. the air bags did not deploy. a police report was not filed. the vehicle was taken to a repair shop where it was diagnosed with nothing needing to be replaced. the vehicle was not repaired. the contact then stated while driving at 55 mph, the vehicle stalled and the contact saw smoke emerging from the engine compartment. upon exiting the vehicle, the contact opened the hood to fire behind the engine. there were no injuries. the air bags did not deploy. the fire department was contacted but did not extinguish the fire. a police report was not filed. the vehicle was towed back to the repair shop. the repair shop informed the contact that they do not specialize in fires and the vehicle was towed to a local dealer. the vehicle was then diagnosed with the engine needing to be replaced. the vehicle was not repaired. the vehicle was destroyed. the manufacturer had been informed of the failure and informed the contact that they could not assist. the failure mileage was 132,685. the consumer stated the dealer was ceased by federal agents for selling vehicles with damaged parts and finance companies fraudulent withdrawal money from the consumer and other accounts.

Airbag light ... front driver airbag fault / curtain airbag fault

I was driving on the freeway, my car just stopped, it wouldn't start i had to have it towed.

Purchased the vehicle new and never sustained any damage to the affected areas of pearl white paint peeling.

The contact owns a 2011 kia sorento. the contact stated that while, driving at an undetermined speed at night and making a turn the headlights became inoperable without warning for a few seconds. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 120,000. the vin was not available.

There was a recall on the passenger doors (all of them) actuators. all have been replaced by kia. they are all broken again and will not lock.

Paint is chipping really bad. rust spots

Unknown. i have been having oil loss since 2018 and have extensively reported the issue to my local kia dealership where i receive certain. i was instructed to do an oil consumption test that the service department later had no idea what that would have done. twice the engine has nearly ran out of oil with no warning and i have to regularly monitor the oil level between service. at times it is very low. if i accelerate too quickly it smokes white smoke and smells of burning oil. this is a safety issue if i am merging into traffic and i am unable to accelerate fast enough to not cause an accident. this has been an ongoing issue with this vehicle.

The contact owns a 2011 kia sorento. the contact stated while driving approximately 65 mph, the vehicle inadvertently lost motive power. the contact was able to pull over and had the vehicle towed to her residence. the contact stated that the check engine warning light was illuminated. the vehicle was taken to a local dealer and was diagnosed but not repaired. the manufacturer was informed of the failure and the contact was informed that the vin was not under recall. the failure mileage was approximately 124,000.

One of the 2011 kia sorento door can't open from outside or inside. this is really frustrating, as i couldn't open a door where my chiled seat. i have 5 year old and i have to sneak one of them into the other door. i am really frightened if what will happen if the child door is locked and child is in the car seat and i am not able to go inside my car. this is a potential hazard for my child. i heard from people is very common problem with kia, kia has to really step forward and replace this faulty mechanism. the cost my kia dealer estimates is $1200, i urge the kia company to really fix this asap before someone gets hurt and/or result into fatality.

Hood opened twice on me while i was driving.

When driving at night my headlights flicker off and on for about 3 seconds, also when i attempt to use my turn signal, the lights will blink out and i have to jiggle the handle to get the lights to come back on. sometimes when i turn the corner the head lights will blink off and then come back on and this takes about 3 scary seconds. unable to drive in an unfamiliar or dark area because the lights are subject to go out. there is no warning light, message or other symptom to address the problem. i was told that there might be a recall on this issue. is there any technical service bulletin addressing this issue. please advise as this can be a very dangerous situation

Tail light continues to blow. changed both bulbs twice in a week. the left socket has burn mark, and light blows immediately after replacing bulb. this has been continously over the past 2 years.

Passenger low beam kept burning out. i kept replacing. this morning, on my way home from work (i work nights on an ambulance) i could smell burning, and saw that the light was out once again. got home, and the entire connector/wiring to the bulb was completely melted and sizzling, with a small flame at the base of the plastic connector. this is outrageous. there were recalls for this exact issue for other sorentos, but mine was not included. this could have started a major vehicle fire, and i cannot afford a vehicle electrician. kia should be replacing this.

My 2011 kia sorento headlights blink on and off when i’m drinking it’s very scary driving at night because i don’t know when it may happen it’s been happening on and off

Sua july 3, 2020, driver was exiting a kroger fuel station located at 7380 spout springs road, flowery branch, georgia 30542 in the subject 2011 kia sorento suv vehicle. suddenly and without warning, the subject kia vehicle began accelerating without throttle input from the driver. the kia sorento then struck the rear of a 2014 rav 4, pushing it across the street and into a waffle house parking lot. the 2011 kia sorento continued accelerating and gained significant speed before striking a nearby curb and fencing, colliding with an embankment of a retention pond, and ultimately coming to rest in the base of the retention pond. the injured driver was transported from the scene by ambulance, where they began receiving the first portion of many treatments for her injuries. driver believes they are victim to a runaway throttle control malfunction that caused a sudden uncommanded acceleration (sua). manufacturer notified. nhtsa has received 54 vehicle owner questionnaires (voqs), aka u.s. consumer complaints to dot, regarding vehicle speed control problems with the 2011 kia sorento; including nhtsa id no. 10473983: on august 19, 2012, in iowa/missouri, state police footage showed lauri ulvestad’s, 47, of ames, iowa, 35-minute ride of terror after the accelerator of her kia sorento jammed, causing her to careen down a highway at speeds up to 120 miles per hour for 59 miles. the accelerator in this other 2011 kia sorento suv became stuck. a dash-camera video captured by the missouri state highway patrol officers who soon began following her shows the 35 minutes of terror that ulvestad endured as her car traveled 59 miles at speeds as high as 115 mph. apparently kia "technicians were unable to duplicate the issue and this appears to be an isolated incident," per the south korean company’s statement. "kma will continue to investigate and analyze the facts of this situation." source: abc news. petition for defect investigation. special crash investigation.

The contact owns a 2011 kia sorento. the contact stated while driving at nighttime, the front headlights turned off independently. the contact stated no warning light was illuminated. the contact was able to drive to his destination. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was approximately 125,000.

2011 kia sorento. consumer writes in regards to their vehicle stopping suddenly while driving. the consumer stated while driving, there was a loud bang, and the vehicle began to roll backwards. the transmission failed and needed to be replaced at 98,122 miles.

The contact owns a 2011 kia sorento. the contact stated while driving at night at an undisclosed speed, the contact was noticed while making a slight turn, the driver’s and passenger’s side headlights stopped functioning as designed. the failure also occurred while using the turn signals. the contact had to manually activate the headlights after the failure. the vehicle was taken to an independent mechanic to be diagnosed however, the mechanic was unable to duplicate the failure or determine the cause of the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 130,000. subsequent to the initial complaint, in december 2021, the car owner, ed ruzicka, decided to see if replacing the turn signal/wiper control shaft would fix this problem. i did so at my own expense. the lights no longer blink off. still this seems to be a manufacturer defect rather than mere wear. this has never happened on any vehicle which i have owned before. i am 70. the concern is that this is dangerous. i believe that it should be addressed.

I have contacted the manufacturer [email protected]. i notified them first on september 8,2021. i was given a generic response of to contact a dealership about lights being on that won’t cut off, the hatch falling on its own , the windows gets stuck and the door handle not working and more recently november 3, 2021 that the car will just stop accelerating when driving and then resumes by itself. i also followed their instructions and attempted to make and appointment with kia of orange park 6373 blanding blvd jacksonville, florida 32244 (904) 771-6078 and was told each item to look at it was $159. i informed them of my warranty that would cover cost and was denied that option but payment would be needed upfront and then they would bill my warranty and apply the cost. this was for a diagnostic check. not repair at all. which means fees needed to paid whether i got the work done or not. my car was there in june for a recall with the engine and that was covered by kia due to a system update. i tried again in october just for the car acceleration and have not received a response back from [xxx] general sales manager [xxx] on the cost to look at the vehicle to see what it’s accelerating on its on. i sent a follow up request again today to kia the manufacturer and the dealership. i want it documented that i am driving a car that will stall on its own and then accelerates again. i have two kids and if we are killed due to the vehicles stopping in traffic on its own. or the other mechanical problems it’s now having they should be sued for our deaths. to just look at my vehicle [xxx] states i must pay because his guys need to get paid too. not for any work just to look at the vehicle and tell me the cost of repairs. also they will not submit rose cost to my warranty company who states they will cover the repairs unless they are given money upfront. sounds illegal to me. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2011 kia sorento. the contact stated that while driving approximately 55 mph, an abnormally loud banging sound was coming from the engine compartment. the vehicle then started to lose motive power and stalled. the vehicle was towed to the local dealer who diagnosed that the transmission had failed and needed to be replaced. the transmission was replaced, and the contact was informed that the new transmission was also defective. a used transmission was installed, and the failure was remedied. the approximate failure mileage was 98,000.

Hello i would like to report that my 2011 kia sorento driver side door wont open from the outside and has been this way for almost a year it will cost me almost 400.00 to get this fixed myself that's a lot of money when i didn't break this ; however i looked online and this is a nationwide issue with this vehicle. this isn't safe and i just want kia to do a recall to fix this issue i have to climb over seats to unlock from outside and i just wish they would recognize that this is definitely a world wide issue and not to overlook it. thank you for taking the time to listen and or read what i've wrote.

The engine on my 2011 kia sorento has failed and the mechanic at the kia dealership told me it was because of the rod bearings. my car was serviced at the kia dealership in april 2021 and apparently 2 weeks later an ecu update recall was placed on my vehicle. i did not receive anything notifying me of this update. in november of 2021 my engine started making a loud noise and then failed to turn on. the mechanic at the kia dealership told me had i had the sensor updated prior to the noise starting it would have alerted us to the rod bearings causing damage but since the update had never happened the rod bearings caused my engine to fail. according to the dealership i should be covered under the recall but kia headquarters are denying to cover it since i am over my mileage warranty. i have tried for the last month to get a supervisor to return my call at the kia headquarters and no one will speak to me or call me back. i have been without a vehicle since november 22, 2021 and no resolution since no one will call me back.

Headlights go on and off while driving at night, especially when using turn signals. we cannot use kia sorento at night. all bulbs are ok

This car won’t go into park at times i have to put it with my emergency brake to park it and sometimes it won’t go into reverse. called kia dealership said it’s common at 150,000 for the interpreter switch/shift cable to get jammed up and to fix it would cost $550. i am afraid to drive this car but i need to go to work, if this is a common issue there should be a recall to fix it as that is a safety issue and it’s dangerous.

Both front and rear passenger side doors do not open from the outside. both failed within days of each other. there have been no incidents that would have caused this. this appears to be a widespread issue with sorentos that has been going on for years.

The contact owns a 2011 kia sorento. the contact stated that while her husband was driving 50 mph, the vehicle stalled without warning. the vehicle was towed to an independent mechanic, but the mechanic could not duplicate the failure. the vehicle was not repaired. the manufacturer was made aware of the failure but informed the contact that there was no recall associated with the vin. the failure mileage was approximately 110,000.

When you check oil, the dip stick shows no oil. i have had the oil changed several times and after about a week the dip stick shows no oil. there is no oil leak coming from under car or from looking at engine under hood. also, when i start the car, a big plume of smoke comes out of the muffler, but then no smoke. i scheduled an appointment for kia dealership about 6 months ago and they said they could not find a problem.

I have owned a 2011 kia sorento awd since 2010, and i am reporting an issue with a specific recall and the safety risk the remains with this vehicle. i have been in contact with kia motors america since sept 2020 with no resolution. kma has not been responsive to my issues and concerns since the case was opened in sept 2020 especially with issue associated with the recall. the following details provide the background and current status with the vehicle; aug2010 - kia sorento repaired via recall notice (sc082) to correct an issue with the right front intermediate shaft (grease applied. misaligned shaft. apr2011 - kia amends sc082 to sc082a following evidence that sorentos continued to experience wear and symptoms associated with shaft misalignment (i did not receive a notice of the amended technical service bulletin despite the amended recall sc082a specifically identifying 4wd vehicle repair procedures aug2019 - kia sorento begins to experience intermittent shuttering and vibration from the right front axle (sorento remaining under kia's 10 year powertrain warranty) sept2019 - kia dealer unable to identify root cause(s). - no repair work performed. intermittent shuttering, vibration and "whirring" sound continues to present date. sept 2020 - kia dealer unable to identify root cause(s) - problem continues. contacted kma. case openned. jan2021 - another kia dealer unable to identify root cause(s) - problem continues dec2021 to present - in continuous contact with kma to resolve issue. issue remains unresolved my specific position is that my 2011 kia sorento 4wd is within the scope of kia recall sc082a (sc082 was amended to correct/revise repair procedures). kia's position is that the amended sc082a recall does not apply to my vehicle despite the fact that sc082 was initially performed. additionally, kia documentation clearly points to revised repair procedures for both 2wd and 4wd sorentos. kma is not responding to my calls or emails at this time. in the

On 2-7-2022 my 2011 kia serento began to boggle out while driving it merging onto the freeway i was having a hard time speeding up to even 20mph then out of no where it was just fine again, well i went to pick my children from school about 1 1/2 hours later and the car started out driving fine until out of no where i was unable to accelerate to a higher speed once more but this time it was smelling like smoke but there was no smoke

Abs light stays on, had brakes replaced and lines checked, always have a constant burning smell, but can not find the source of the problem

The engine seized and needed to be replaced. the cost would be $11000 and there was only one available in the entire country. we were given $100 for the car. the kia corporation knew that this engine was defective and did not recall it or warn us that the engine could seize while driving or catch fire causing catastrophic injuries.

Headlights you can't leave them on automatic the lights will stay on and kill your battery. the lights blink off and on sometimes when use turn signal, and sometime goes completely out while driving at night have a fear of running into someone or off hwy. no inspections. no lamp warning messages. i bought the vehicle used may of 2021 and notice problems about a couple of months later.

Door does not open steering wheel is stiff when turning.

The contact owns a 2011 kia sorento. the contact stated that the exterior front driver side door handle had malfunctioned and the door could not be opened from outside the vehicle. the cause of the failure was not determined. the local dealer and manufacturer were both notified. the contact was informed that the vehicle was previously serviced under a manufacturers tsb for the failure. the failure mileage was 185,000.

The contact owns a 2011 kia sorento. the contact stated when she first started the vehicle in the morning, while seated in the vehicle she started to smell fumes inside the vehicle; however, after the vehicle had warmed up the fume’s odor went away. after transporting her children to school, while driving back to her residence at approximately 25 - 30 mph, she noticed that there was smoke coming from the front and the rear of the vehicle. a passing motorist then informed her that the rear bumper of the vehicle was on fire. the fire department was contacted and arrived on the scene to extinguish the fire. the state police also arrived on the scene. a fire report and police report were filed. there were no injuries reported. the vehicle was towed to an independent mechanic but was not yet diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 150,000.

Both rear door latches on my 2011 kia sorento have failed. i previously had to have my mechanic replace the driver door latch which failed, now both rear door latches have failed making it impossible to open either door from the inside or out. having researched this issue i have found numerous people who have listed this as an issue they have experienced. a technical service bulletin was issued, i believe around 2016, extending the warranty on the door latches to 10 years from the first date of service. i only found this service bulletin while searching for solutions to the problem and the 10 year period has expired. not being able to open either rear door is a safety hazard. i transport my grandchildren who are all under 5 years of age, and should i be involved in an accident or caught fire while transporting them, or anyone who is riding in the rear seats, it would be difficult to get them out of the vehicle quickly. i do not understand why a recall on this has not been issued as i believe this is an extreme safety issue and it is well documented that this is an issue with many kia sorento owners. my cost to repair the driver door latch was just over $800.

The base of the driver's seat broke. a tube along the bottom of the backseat broke

The contact owns a 2011 kia sorento. the contact stated that while her granddaughter was driving at 35 mph, the a white smoke began to emit from the vehicle the oil and battery warning lights illuminated on the instrument panel. a fellow motorist then alerted her that her vehicle was on fire and urged to to pull over and exit the vehicle. upon exiting the vehicle, the vehicle became engulfed in flames. her granddaughter called the authorities as the fire department was able to extinguish the fire. a fire report was filed; no injuries were reported. the vehicle was towed to a junk yard and deemed a total loss. the manufacturer was notified of the failure and was a case was filed. the fire department determined that the cause of the fire was electrical. upon investigation, the contact discovered nhtsa campaign number: 11e041000 (equipment) which she linked to her failure. the failure mileage was a approximately 192,000.

The paint is peeling off down to the metal. on the roof (front and back) and on the hood.

Vehicle front k frame is severly rusted causing concerns with front suspension stablilty.

The contact owns a 2011 kia sorento. the contact stated while attempting to open the passenger’s side door from the outside, the door handle was inoperable. there were no warning lights illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 93,000.

Intake manifold runner control actuator on 2.4l engine has an inherent defect. the plastic coupling that connects the runner male connection on the side of the intake manifold to the runner control actuator has cracked twice, requiring several replacements of the runner control actuator at a cost of approximately $300 (part and labor) each repair. the coupling can't cost more than 25 cents to manufacture but once it cracks, you can't just buy the plastic coupling; you have to replace the entire runner control actuator. suggest hyundai/kia manufacture the coupling from a metal capable of high temperature application and make just the coupling available for purchase.

The contact owns a 2011 kia sorento. the contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. the contact called the local dealer but the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 100,000.

Going down the highway with cruise control on, the car jolted and disengaged cruise control. at another time it jolted at an intersection and the car died. was able to restart and continue. turning a corner, felt the small jolt / surge..nothing else noted....yet

On 06/05/2019 my kia sorrento 2011 vin [xxx] ex v6 2wd engulfed in flames yards from my home as my family barley escaped as it exploded. my husband in shock across the street video taped and took pictures of this horrific event. this is not a accident incident no other vehicle or object involved. kia complaint filed #[xxx] accident millage: 99,000 police report filed w missouri hwy patrol corporal kline #[xxx] vehicle was "inspected" post fire by a kia inspector reported due to fire undetermined cause?! vehicle purchased at world kia in joliet 2525 w. jefferson joliet, il 60435 on 10/01/2015 registered certified manufactured warranty purchase vehicle # [xxx] administration address: 175 w. jackson chicago, il 60604 extended warranty purchased at the time of sale. warranty extension program letter dated 11/07/2016 received to me purchaser: [xxx] current address: [xxx] [xxx] please contact me with any additional documents, pictures, or statements my insurance didn't cover the full financed balance... i appreciate any information you have, thank you, [xxx] kia did not honor any warranty's information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Snow white pearl exterior paint coming off in chunks, progressively getting worse and worse along top roof where front windshield is and along the bottom where the rear windshield is. it literally bubbles up and flakes completely off exposing the body. this has been continually going on for years without resolve and there is no way to stop the issue.

The contact owned a 2011 kia sorento. the contact stated while pulling into the parking lot at work at approximately 3 mph, there was what seemed to be steam coming from the engine. the contact stated there was actually smoke and ash which was on the driver's side of the hood. there were no warning lights. the contact exited the vehicle safely. immediately after exiting the vehicle it was engulfed in flame and was destroyed. the fire department extinguished the fire. the police department was on the scene and conducted a report. the vehicle was towed to the wrecking yard. the contact fell at the time of the explosion. there were smoke ventilation and cuts on the right arm along with bruises from the contact. the manufacturer was notified of the failure. the approximate failure mileage was 90,000

2011 kia sorento, built 2010 , kia issued a recall notice concerning misaligned intermediate shafts on the passenger side of trans axle. this recall is for vehicles manufactured from start of production thru may 22 2010. our vehicle has manufacture date of june 9 2010, and has suffered thru 168000 gimpy miles on this gnarled intermediate shaft. photo included. so kia did have this problem longer than theinial 4/25/2011 recall for power train campaign #11v258000.

Part failure. electronic control module for air bag. air bag warning lamp illuminated and remain lit on dash. local autopartso’reilleys on board diagnostic tool reads two codes. b1620 internal fault- replace srscm and b1764 body sensor mat defect. this kia sorento has had several repairs done via kia recall and safety campaigns. 2017 clean and seal and or replace rear wheel speed sensor housing … could and did illuminate esc abs and hill climb on dash… vehicle operated in southern louisiana . air bag warning lamp. 10/10/2019, 147716 miles . code found at kia performing clock spring assembly warranty extension code for high resistance. replaced clockspring and cleared code. high resistance is key at this time. also the cruise control began to function properly after the lamp turned off. may 28 kia letter concerning newly developed computer software for ecu, engine control unit. repaired july 28 2021. june 2016, august 2019, kia sorento airbag clock spring assembly warranty extension. air bag illumination. these letters state the warranty extension will be 15 years and subsequent air bag illumination will be diagnosed at no charge for 15 years. yet i have two codes, return to kia to validate and am charged for diagnostic as well, the air bag lamp still illuminated. explained i need new srs module at cost of estimated $1200. vehicle does not communicate with srscm. recommend replace the airbag control module i ask, is it ossicle with new updated ecu as well as prolonged air bag illuminated due to high resistance from clock spring malfunctioning, could this feedback and prolonged exposure cause the airbag co trip module to malfunction ? airbags are a safety issue. the electronics should not falter .

Airbag light stays on and the controls on steering wheel don't work

My rear doors are locked and will only open from the inside. this is very frustrating and i believe very dangerous

Paint is faulty and peeling rapidly.

Was driving and came to a red light. then proceeded to get on the highway when all of a sudden it got 65 mph then off of a sudden lost power and rpms would go past 3000. had to pull over and shut the suv off and turn back on and drive 30 mph all the way home. did i mention i almost got hit by a semi and not to mention my child was in the freaking car!!! plz kia help

The engine as while driving down road locked up on me causing the vehicle to stop running. from my understanding this type of engine has had issues in past and was under a class action lawsuit that also included hyundai. now kia has responded saying my vehicle vin number isn't part of the theta engine recall. which baffles me.

The contact owns a 2011 kia sorento. the contact stated that while driving at 60 mph, an abnormal clunking sound had emitted from the vehicle. the contact then heard parts falling out of the engine as white smoke began to release from the vehicle's hood. the check engine warning light was also illuminated on the instrument panel as the contact pulled over. the contact lifted that hood and saw flames coming from undeath the vehicle. the contact immediately shut the hood as smoke continued to discharge from the vehicle. the fire department arrived at the scene; however, the fire had dissolved on its own. the contact had the vehicle towed to an independent mechanic and was informed that a rod had blown in the engine resulting in engine failure. the vehicle was then towed to the dealer and was initially informed that her vehicle would be repaired under an extended warranty; however, the manufacturer later denied the warranty extension since she failed to have a manufacturer campaign performed on the vehicle. the vehicle had yet to be repaired. the failure mileage was approximately 98,000.

Headlights either blink on and off or turn off for about 5 seconds and then will go back on. it also will blink when using the directional. it does this while driving and parked. also, the horn has just stopped working.

My car is going to kill me. it stalls while driving or sitting at lights. sometimes while i’m driving it surges and bucks and jerks. i’m really concerned with the stalling issues almost got rear ended 2 days ago. i drive on the northway and can’t afford this car stalling while driving i’ll be killed.

My car experienced high engine oil consumption at 198,000 miles approximately. yesterday at 210,000 miles approximately, blew a big ring of smoke and lost compression or the ability to move. when i pulled up to a stoplight, i also lost the ability to start it back up

The car intermittently smells like burning rubber after being driven. this has been an ongoing and unresolved issue for about a year, and is of serious concern to me. the car has approximately 130k miles, and is in excellent condition otherwise. two mechanics have tried to troubleshoot this issue without being able to find the problem. i have tried to eliminate certain potential causes i.e. turning the air or heat off, etc., but it does not affect it. the car does not read "hot". no warning lights come on. there are no signs of leaking fluids, etc. as my garage floor is clean. with kia having a history of some engines catching fire, it is of even greater concern, although my particular vehicle does not appear to have a recall for that issue.

While driving engine will die unexpectedly & jerk the car, sometimes it will immediately start up on it’s own, sometimes don’t. has done this several times in the last few months that i’m afraid to drive it. so it’s sitting, while i’m still making payments.

The check engine light came on in our sorento so we took it to a local mechanic. they changed the oil and said the car was good to go on may 13. less than a mile from the mechanic, on a busy street the car became unresponsive. suddenly there was no way to accelerate or slow down and steering was incredibly difficult. managed to coast to the middle of a busy parking lot but the car shut down completely before i could park in a space and i ended up partially blocking the lot entrance and several parked cars before we could get the car towed back to our mechanic. the mechanic reported to us that other kias had experienced similar issues and we should check with the dealership for recalls. the car was towed to oakes kia dealership on june 3 and they said the car needed a new engine. having an engine with only 90,000 miles on it shut down without warning is an obvious and incredibly serious safety risk to drivers and others on the road. in a highway situation, this would have likely caused a serious accident.

Driving the vehicle on a two lane road at approximately 50 mph (steady cruise state), the vehicle experienced bump or jump in the powertrain (shutter). i immediately lost power to continue at the desired speed (engine missing or lack of power). i slowly tipped into the throttle, but the vehicle was not responding as expected. i put the vehicle in neutral and slightly revved the engine to see if the engine would run normal without load, and it would increase in rpm, but not smoothly. i let the engine return to idle and the engine stalled. i lost my power steering and power brakes and had to muscle the vehicle into a parking lot where i was able to bring the vehicle to a stop and put it into park. while this event took place the engine or vehicle warning lamp was on the instrument cluster. i got out of the vehicle and looked under hood to see if i could see any obvious signs of an issue and found nothing. i then restarted the vehicle after having the key in the off position. it started and seems to rev up normal. i put the vehicle in drive and cautiously drove the vehicle to my home (about 3 miles). there is no sign of the issue and no lights on the dash. this is not a condition i would want my wife or daughters to encounter, as it produced no warning leading up to the event. the loss of power steering and brakes makes the vehicle difficult to maneuver in a safe manner. it's difficult to trust this vehicle now. the mileage is 92k.

The contact owns a 2011 kia sorento. the contact stated while her husband was driving at 55 mph, the vehicle caught on fire without any warning. the contact's husband was able to pull over safely and the fire department was able to extinguish the fire. a report was filed with both the police and the fire department. no one was injured. the vehicle was towed to doug auto motor for diagnosis and they stated the rod broke through the engine and caused the oil to leak into the engine. the vehicle was not repairable. the dealer was contacted, and they stated that they were aware of the failure but there was no recall. the manufacturer was contacted, and they also confirmed that there was no recall for the failure. the failure mileage was approximately 100,000.

Kia sorento 2011 lx 2.4l oil disappears weekly, i have to check it often and/or refill. i use the required oil it calls for on the engine oil cap. vehicle jolts while driving. i've been parked with vehicle off, turned it on, reversed from parking spot and about an tenth of a mile vehicle stalled, put it in park, and restarted. while driving headlights flicker tapping/knocking noise from engine area, checked oil and its full, mechanic can't seem to find issue. some forums have suggested throttl control module?

For awhile now the suspension seems to be worse. almost every time i go around a corner either to the left or to the right there is a clanging clanging noise. it seems as thought the car is falling apart coming from the back of the car.

My headlights are randomly turning off when driving at night. this is a serious safety issue and possibly a defect. also have sensors (down hill assist) that have failed.

The car will not always go in park and will click into gear a few seconds afterwards. the car rolled out of my driveway in reverse and caused over 5000.00 dollars in damages. also the seat settings will get stuck moving and not moving. the air bag light is also on and the fuel cap sticks and won't open unless forced opened

The vehicle stalls and i lose all power while driving. this starts with interior dash lights flashing and going off along with radio and all other lights. this also has happened while sitting in running car. i have replaced two alternators and 3 batteries. please help.

My headlights are randomly going off and back on while driving. it was just happening under the auto setting while turning, then on auto only at anytime. remained on in the “on” mode. last night went off on the highway under the on mode so getting worse.

The clear paint is peeling off. my paint began peeling in a tiny spot, it looked like a tiny chip of paint the size of a piece of rice but rapidly began peeling all over.

The contact's wife owns a 2011 kia sorento. the contact stated that while his wife was driving at various speeds, the vehicle stalled without warning. the driver was able to restart the vehicle; however, the failure recurred. the vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. the vehicle was repaired. additionally, the failure recurred three years later. the contact stated that while his wife was driving the vehicle stalled and the check engine warning light illuminated. the vehicle was taken to a different dealer where it was diagnosed that the crankshaft needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was provided warranty information but never received a copy as promised. the contact was informed that there was no recall on the vin and no further assistance was offered. the failure mileage was approximately 100,000.

The contact owns a 2011 kia sorento. the contact stated that when the vehicle was started, the vehicle started shaking. the contact turned off the vehicle and noticed there was oil leaking from the vehicle. the vehicle was taken to an independent mechanic who stated that the oil seal needed to be replaced. the vehicle was taken to the dealer to be diagnosed and the contact was informed that the oil switch needed to be replaced. the contact was also informed that the vin was not under recall. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 90,000.

The contact owns a 2011 kia sorento. the contact stated that while driving at an undisclosed speed at night, after applying the turn signals, the headlights and instrument panel lights became inoperable. the contact related the failure to the electrical system; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 138,000.

I own a 2011 kia sorrento that is now 11 years old. the paint has started peeling off the roof of the car. there was no prior damage to this area that could have caused the peeling. there is no way that an 11 year-old vehicle that is kept garaged should have paint that is peeling. in my search for answers as to why this is occurring, i have found that many other people are experiencing this with their kias. there needs to be an investigation as to what is causing the peeling and, if found to be a problem with the paint itself or the painting procedure, kia should be required to repaint these vehicles.

Time chain tensioner is faulty and camshafts have been updated the 2011 model. i just purchased a 2011 sorrento ex and it will cost 5000 to do the upgrade. the air bag has caused problems in the electrical systems of the horn. this cost 400 to replace airbag.

First the driver door won't open from the outside. i called kia and they said the vehicle was inspected and they didn't find anything wrong at the time, this was before i purchased the vehicle. second while driving the vehicle, i noticed when making a left turn the headlights would turn off while driving. i turned the headlight switch from auto on to the on position they came back on then kept on blinking on and off when i hit a bump in the road. i noticed they flicker when i'm behind another vehicle at a stop light. this is a very dangerous situation if someone doesn't see you making a turn or something.

When accelerating either on the freeway, or from a stop, the car “traction control” light comes on and the car loses power and cannot shift into the next gear. i have been driving 70 on the freeway when this happened and it dropped me down to 25. having children in the car, you can imagine my complete stress. the engine light comes on and throws a crankshaft code. this is extremely dangerous. i have had the vehicle have an episode, and then complete shut off while trying to accelerate at a green light.

While driving with family or clients in my kia sorento since i bought it brand new in 2011 has had ongoing gear shifting, speed increase and decreasing, stalling while driving at highway speeds almost causing accidents we were just lucky we weren't but it is very unsafe to drive. repairs have been more than the car is worth. this is just a short list estimate of repairs, but keep in mind on 3 occasions i would leave the kia service department in eugene oregon after transmission was replaced the first at 134, 000 miles and it would stall at highway speed and have to have it towed and replaced again this went on as you can see more than a couple times. 2 catalyst converters replaced 4 transmissions replaced 1 manifold replaced 1 alternator 1 serpentine belt 1 power steering rack from leaking

The air bag warning lamp is on caused by the malfunction of the clock spring in the steering wheel. none of the functions on the steering wheel work as well due to this malfunction. the air bag according to multiple sites may deploy at any given time

The contact's significant other owns a 2011 kia sorento. the contact stated while driving at various speeds, the engine was making abnormal rattling and knocking sounds. there was no warning light illuminated. additionally, the contact stated that the failure would occur upon starting the vehicle. the vehicle was taken an independent mechanic who diagnosed that the timing belt had failed and advised the contact to not drive the vehicle. the vehicle was taken back to the residence. the vehicle was then towed to another independent mechanic where it was diagnosed that the rod bearings had failed and had released metal shavings in the engine oil, which caused the engine failure. the vehicle was not repaired. the contact associated the failure with kia independent recall campaign number: sc147. the manufacturer was notified of the failure and informed the contact that they could not assist as his significant other had failed to complete a knock sensor detection system (ksds) software update; however, a notification was never received regarding the software update. the failure mileage was approximately 100,000.

When i quired about vehicle recall was told to contact nhtsa to get a recall fixed with my vehicle

My 2011 kia sorento caught fire while parked outside in parking lot overnight while i slept the police an fire department said my vin had two active recalls on it it started fire on its own without even being driven now i’m out of a car

The rear driver side door will not open from outside or inside and i have children who ride in the back seat in children's car seats. this is a definitive safety hazard. kia issued a recall but just extended the warranty to 10 years for that part. it is obviously a known defect that is the fault of kia. since my car is now outside that 10 year extended warranty i have to pay $800 dollrs at teh dealership to have it fixed, this is unnacceptable.

The engine will not turn over. it was leaking oil. we refilled the oil. then it stopped running. we had to tow it to our home. all maintenance and regular scheduled repairs were kept up to date.

Same issue with the whining and pulling as the recall. kia will not help. two dealerships and the manufacturer will not recheck the repaired recall.

Timing chain tensioner is defective and should be recalled. on cold start ups, the engine has a really loud rattling noise for a few seconds and goes away. has been recalled on other kia models except for the kia sorento why kia chooses not to include the kia sorento should be of concern. kia should be held responsible for their mistake. i have called the dealership and they do not take responsibility.

My two driver side doors will only open from the inside when unlocked. the handles are not damaged

This vehicle has a antifreeze in oil tank and the gasket is going. the dealer said this was fine when they sold it to us and it is not fine. i would like this fixed and i paid over 10 thousand for this car. they said they changed the oil and the 2 weeks after i got i had an oil change and it was mixed with antifreeze in the oil pan

3 out of 4 doors will not open from the outside, only one that works is front passenger side. so i am forced to crawl in lean across open drivers door shove it open then get out run around to drivers side to get in (hoping the wind does not blow it closed before i get there) i have injured my back doing this, i am vey upset. i called taylor kia in lima twice and no one will call me back. i have read on line this is a frequent problem with the 2011 model but no recall??? this is in deed a safety hazard, as if i had my grandchildren with me and something happened i would be unable to get the doors open to get them out! there were no warnings, the 2 back doors happened a couple weeks ago within a few days of one another, drivers door just happened 2 weeks ago. this is the second time i have written/emailed you. my car has just under 90,000 miles. i should not have to pay out of my own pocket for something that is faulty by manufacturer! thank you, i would appreciate a response.

I just got this car and it haseven been 30days i read the nhtsa action number: dp21003 and it is exactly same problem. it started with spark plugs weak and changed them out then awd check engine light oil and the battery light came on. and the car wouldn’t move as fast and had a code of p0336 which was the cranckshaft sensor got that changed and i’m still having issues with accelerating and rpm’s going up without pressing the gas pedal hard and suddenly speeding

When vehicle slows down to a stop, the engine fails. no check engine light is illuminating. have taken it to a kia dealer who does not know what is wrong with it. the car is still available for inspection. the vehicle has done it several times. the kia dealer said it was unsafe to drive and so they have kept it. kia is unwilling to look further because the mileage is 4,000 over warranty. there are several recalls for this problem yet, kia states that they are not for my vin number therefore i don't qualify. the recalls are for my year, make and model of my vehicle.

The contact owns a 2011 kia sorento. the contact stated while driving approximately 2 mph, the vehicle unintendedly accelerated. the contact stated that she was able to depress the brake pedal to stop the vehicle. no warning lights were illuminated. the vehicle was not diagnosed. the dealer was notified of the failure and an appointment was scheduled. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 34,000.

Having transmission problems. i just bought this car and have had allot of problems with it right now i’m having as i’m accelerating the gear gets stuck and rpm’s rav up and suddenly the gear goes into place and the car just goes fast suddenly this is a really dangerous situation i can’t accelerate right the fluid is good but just wanted to let you guys know of this problem

The contact owns a 2011 kia sorento. the contact stated while driving approximately 65 mph, the vehicle started to lose motive power. the contact depressed the accelerator pedal, but the vehicle failed to respond. the contact stated no warning light was illuminated. the contact coasted off the roadway, stopped the vehicle, and shifted to park(p). the contact turned off the vehicle and waited for five minutes before restarting the vehicle and continued driving. the contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. the contact stated that the failure was intermittent. the manufacturer had been informed of the failure. the contact researched online and related the failure to manufacturer communication: sc106 (engine control module). the failure mileage was approximately 107,000.

Item- down hill accent light came on, traction control light came on, not sure if caused by brake stop lamp switch defective. item- bugler alarm will not shut off. resetting the alarm failed three different ways. the battery cable was removed to reset alarm, the fuse was removed, and procedure using the key fob to reset alarm also failed to deactivate system. this happened same time as above. vehicle is non-moveable at present because of the anti-theft system cannot be shut off. item-driver side seat belt buckle will not latch or must be repeatably latched to be engaged. this vehicle is equipped with kia remote start accessory. see this nhtsa sc098

Paint peeling across the front of vehicle. common problem noted for kia vehicles with pearl white paint

None of my doors will open from the outside all of them have broken. how will someone get me out of the car if i am in an accident and unconscious or hurt and can’t open the car myself. why has not been recalled yet

Paint is flaking off

The vehicle was parked in a parking log unattended and suddenly caught on fire. the vehicle was driven 15 - 20 minutes before the car was noted of being on fire. the vehicle was known to be leaking oil.

My vehicle engine chatters uses oil with out leaking and going up hills the transmission stays in 1st gear

Mechanical failure in the wiring harness, caused smoke to come out of vents (melted wires). no evidence of rodent damage. safety was put at risk, immediately dialed 911. as a result several electrical features do not work. air/ac/heater, power windows nor headlights. two mechanics & insurance claims representive deemed it "mechanical" failure despite the vehicle being inspected two months prior. only symptoms that occurred prior were a fused being tripped; interior lights and radio didn't work when this happened.

Airbag light is on and i need to know if that is a recall since there was a recall for many makes of cars due to air bags.

Pearl white paint peeling all over vehicle. common problem noted for kia vehicles with pearl white paint

What component or system failed or malfunctioned, and is it available for inspection upon request? headlights how was your safety or the safety of others put at risk? the lights randomly shut off while driving at night. has the problem been reproduced or confirmed by a dealer or independent service center? no has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no started a while ago. haven’t driving it since fall.

I took this car, my mom’s car, to a kia dealership yesterday for a diagnostic. i was told it had no air bags. i was really upset to find that out. i am not certain if we knew this when purchased years ago. this car was previously in an accident and we were told all the airbags were cut out. i wanted to to voice that i think it should be illegal to drive a car with no air bags. i think that information should be listed under a persons drivers license number and or vin number. i called the driving safety unit with the dmv yesterday and they said they couldn’t do anything for me and to contact the department of consumer affairs for a complaint or the governor’s office. i am leaving my comments here instead. thank you

The contact owns a 2011 kia sorento. the contact stated while driving 65 mph and attempting to accelerate into the hov lane, the contact became aware that the vehicle failed to accelerate however, the vehicle lost motive power and stalled. the contact was able to coast to the shoulder of the lane and restarted the vehicle. no warning lights were illuminated. the contact stated that the failure was first experienced on may 9th, 2023, and again on may 30th, 2023. the vehicle was not taken to a dealer nor an independent mechanic to be diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 181,000.

Both rear doors do not open from the outside and only the passenger rear door will open from the inside, leaving the driver side rear, not accessible from the inside or the outside. the middle row of seats do not adjust backwards or forwards. the controls on the steering wheel do not work at all.

Intermediate shaft may suffer from noise and excessive wear due to a misalignment of the intermediate shaft with the right side output gear. continuing to drive the vehicle in this condition leads to the development of a whirring/whining noise i have been having this issue with my car and its getting worse and i just bought this car and i need it to be recalled due to high risk of an accident

My car is stuck in limp mode and saying " glow relay stuck on". when i googled it there's a recall for this issue for 2012-2014 kia sorento, but not 2011. i just wanted to make sure it was noted incase mine was able to be added to the list.

Below are all of the case numbers............but, still after over five (5) months............no follow-up what so ever!!!!! https://ksupport.kiausa.com/consumeraffairs we have received your submission and your case number is 15331861. a representative will be notified and will follow up accordingly. sent feb. 15, 2023 4:57pm kia customer care - case#15331861 your case number is ' 15339854 ' new message plus above sent 2/20/2023 fri, may 12 at 4:27 pm your case number is 15519248. wednesday, february 15, 2023 your case number is 15331861 your case number is ' 15339854 ' new message plus above sent 2/20/2023 thu, may 18 at 4:42 pm your case number is 15532767 sat, may 27 at 8:53 pm your case number is 15553905 fri, june 1, 2023 8:56 pm your case number is ' 15565066 thu, jun 1 at 8:57 pm your case number is 15565066 tue, jun 13 at 4:40 pm our case number is 15593923. sun, jun 18 at 7:50 pm your case number is 15605783. fri, jun 23 at 1:42 pm your case number is 15621230. wed, jun 28 at 9:59 pm your case number is 15633181. a representative will be notified and will follow up accordingly.??????????? oh yeah?? when?? i have taken the 2011 kia sorento in for 2 recalls on the door locks. they were never fixed. then i took the kia in for the connecting rod bearing recall. and, at that time i told "them" again that the door latch problems was never fixed, and i would like to have it fixed. when i got the kia back i was told that yes the door latch problem needed to be fixed. but the car was out of warranty........... when is a recall not done because the warranty has ended?? door latch two (2) recalls and never fixed. when will i get it fixed at no charge as it is a defect!!!!!!

On 4 l’âne highway travelling the 70 miles per hour speed limit. my car felt like it ran over something in the road - there was a big jolt and my car shook. it was the engine / transmission slipping. there was no warning. very scary and dangerous especially at 70 miles per hour. immediately the check engine light illuminated. this engine / transmission problem is all over the internet for the 2011 kia sorento. kia has not taken responsibility for the issue with this year’s model. yes - it has been duplicated e we hen i was driving around town - same jolt. the service center has stated that the engine / transmission is probably failing. not fair for a consumer who takes good care of their car and my car is in very good condition.

When i started out with the car it drove alright then i had to take it back and forth for the wiring smelling like it was burning but have never caught on fire thank goodness had to get a tuneup spark plugs and it still doesn’t work right

The contact owns a 2011 kia sorento. the contact stated that upon depression of the accelerator pedal, the accelerator pedal became stuck, causing the vehicle to unintendedly accelerate. there was no warning light illuminated. additionally, the contact stated that the vehicle stalled while driving at various speeds. the contact was able to restart the vehicle and the vehicle operated as intended. the vehicle was taken to the dealer and the contact was informed that there were no open recalls on the vehicle. the manufacturer was notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 139,000.

The contact owns a 2011 kia sorento. the contact stated while driving 40 mph, the engine made an abnormal knocking sound. there was no warning light illuminated. the contact was able to drive to the residence. the vehicle was taken to an unknown dealer, where it was diagnosed that the rod bearing had failed, and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 152,250.

Rear passenger door will not open from outside. have been told other kias have had recalls due to this. also radio will not work and stays on a static screen. and makes driving at night worse by being blinded by the radio screen( gets bright white)

Anti theft features need kia anti theft logic

Exterior pearl white paint is rapidly delaminating and causing severe rusting of the body in many places. this is not due to any scratches, dents or crashes. kia corporate is aware of the defect and it appears to be a serious manufacturing defect in the primer or paint. i understand there are hundreds, if not tens of thousands, of kia vehicles affected who have reported this. a recall needs to be issued as this is a major defect and body shops insist that the only fix is a complete paint strip and repainting of the entire car. the paint is bubbling up and/or coming off in sheets. new places pop up all the time and the rust is damaging the body. this started about 2 years ago and is continually getting worse.

While driving, the front end of the car made a thud sound and vibrated, the lights on the panel came on, the engine light, battery light, key light, and the steering wheel locked up. this happened 3 times in a week. if we had been going faster it could have caused an accident because of car suddenly slowing down and loss of steering. after turning off and then back on it worked again but never know when it could happen again. yes my car is available upon request. no codes come up when our mechanic diagnosed it, hasn't been to a kia dealership yet, can't get in until nov. 6. refer to article "2011 kia sorrento's problems with sudden surging and engine stalls led to 7 investigations, 6 recalls." my mechanic referred us to this article as he thinks our car has a related problem. this problem happened without any warning.

Both rear doors will not open from the outside. driver rear door had child lock engaged when outside latch stopped working making the door completely inoperable. upon contacting kia consumer affairs it was stated that although both front door actuators are covered under a campaign number the rear doors are not covered. kia consumer affairs refused to cover replacement of rear door actuators. due to both rear doors being inoperable from the outside if an accident was to occurs while my children were in the vehicle emergency personal would not be able to get to them. no warning lamps or prior warning of fault before part malfunction.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while driving at an undisclosed speed, the contact noticed a burning odor inside the vehicle. the contact stated that recently the check engine warning light illuminated. the vehicle was taken to the dealer, but no service was provided. after leaving the dealer, the contact received a call from management informing her that the parts were not available. the dealer was made aware of the failure but confirmed that parts were not yet available. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 154,625. vin tool confirms parts not available.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had experienced a failure. the contact stated while driving approximately 35 mph he saw smoke coming from under the hood. the contact stopped the vehicle and opened the hood. the contact stated that flames were coming from the passenger side front near the starter motor. the contact extinguished the flames with a hand-held fire extinguisher. the contact had the vehicle towed to an independent mechanic. the mechanic diagnosed the vehicle and replaced the battery, the battery cables, and the hoses. the vehicle had been repaired. the failure mileage was approximately 100,000. vin tool confirms parts not yet available.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while driving at an undisclosed speed, the contact stated he heard noises coming from the engine compartment. the contact stated everyone exited the vehicle and the vehicle was on fire. the fire and police department arrived on the scene. a police and fire report was filed. there were no injuries. the vehicle was taken to a tow yard. the vehicle was deemed a total loss by the insurance adjuster. the dealer was made aware of the failure but confirmed that parts were not yet available. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was unknown. vin tool confirms parts not yet available.

This defect was repaired as a recall, repaired again by a shop, and is doing the same thing again. the dash lights for abs, downhill accent, and the anti-skid light up when first start up. the second time of this defect the car would not start, the anti-thief system was activated (lights and horn were activated). repair was done in my driveway because the vehicle would not start. i contacted a dealer about the second time and was told this problem had already been repaired by a recall. the second time the switch/commutateur interruptor, napa part # sl1031 was replaced. now those same dash lights are back on.

While driving, my car slowed down and wouldn't accelerate pass 35 or 40 mph. i had to turn into a parking lot and restart the car. it drove fine, upon restarting. my obd reader indicated dtc p200a intake manifold runner. aaa informed me of kia's notice regarding the same issue. this has happened on 4 occasions over the past weekend.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated while driving at an undisclosed speed, the abs warning light illuminated. the contact stated that the abs warning light had been illuminated on and off for approximately a month. the dealer was made aware of the failure but confirmed that parts were not yet available. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 200,000.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer was made aware of the issue and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Was driving on highway doing 85 and all sudden no warning no lights no nothing my car started loosing power and dropped speed as i'm trying to give it gas it is loosing speed almost caused me to wreck got to side of highway and it just died and the are saying my engine needs replaced had no warning

Both low beam headlight out at same time with no indication or warning . on dash it showed lights operational

2011 kia sorento pearl white paint delaminating. paint bubbling up and peeling off in sheets along the top of the windshield. exposed bare metal that has severely rusted. also bubbling and chipping/peeling on the hood. rust spots all over the rear lift gate under the paint where it is not bubbling or peeling. paint started peeling off the silver roof rails and hood approximately 2015. started coming off the roof above the windshield in sheets approximately 2020.

2011 kia sorento headlights come on during the bright part of the day and also turn off while driving at night in the auto mode. it is dangerous to be driving while at night when headlights just go out at any time and all the other inside dash lights go dim. it also happens that the headlights come on during the afternoon when it is bright outside also and causes the inside dash lights to go dim. have seen several kia owners complaining about this same issue. very, very dangerous to drive at night. no warning of this is going to happen. this is putting us and others at risk of a life threatening situation. no dealership or auto repair shop can address the problem unless they are there when it actually happens. it is available for inspection at anytime to fix this problem.

The contact owns a 2011 kia sorento. the contact stated that the dealer had replaced the front passenger's side and driver's side door handles; however, after the repair, the front passenger's side door handle fractured. the vehicle was taken to the dealer, where the front passenger's side door handle was replaced at the contact's expense. additionally, the contact stated that the front and rear passenger's side doors, and the rear driver's side door failed to open from the outside while pulling the doors handles. the contact stated that the steering control buttons, and the cruise control mode had become inoperable. the air bag warning light was illuminated. the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. the contact also stated that while shifting into park (p), the vehicle made an abnormal clunking sound and the gear shifter moved beyond the park (p) position. the contact stated that the failure occurred intermittently. the contact stated that the interior lights of the vehicle failed to turn off. the abs, tpms, traction control, check engine, air bag warning lights, and other unknown warning lights were illuminated. additionally, the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

I'm supposed to park my 2011 sorento outside and away from structures, and not drive it until kia comes up with a part/solution to fix the engine compartment fire issue relating to nhtsa recall # 23v652000 (manufacturer recall # sc284xm). this warning was issued sept 25th, 2023. it's now been over 3 months. am i supposed to walk everywhere, use a ride share service, or take public transportation??? if kia won't fix it, they should give me another vehicle to drive....or purchase the vehicle back from me for what i paid for it in 2022, less 1 year's depreciation.

The contact owns a 2011 kia sorento. the contact stated while driving 65 mph on the interstate, the rpm dropped to 0. the contact depressed the accelerator pedal however, the vehicle lost motive power and stalled while pulling off the roadway. no warning light was illuminated. the vehicle was restarted, and the contact drove the vehicle to the residence. the contact stated that the failure persisted. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 104,000.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owned a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. the contact stated while reversing out of the garage, there was smoke coming from underneath the hood. the check engine warning light was illuminated. the vehicle was out of the garage. the contact stated that the turned off the vehicle and opened the hood. the contact stated that there was a significant amount of black smoke coming out of the engine compartment. the contact stated that he attempted to disconnect the positive battery thermal but was unable to do so. the contact stated that he applied a fire extinguisher to the engine compartment; however the smoke persisted and the vehicle caught on fire. the contact stated that the fire then extended to the entire vehicle. the fire department extinguished the fire. the contact stated that the vehicle had burned to the ground and remained at the residence. the vehicle was totaled. a fire department report was filed. no police report was filed. there was no injury sustained. the contact related the failure to nhtsa campaign number: 23v652000 (service brakes, hydraulic). the dealer and the manufacturer were not notified of the failure. the failure mileage was approximately 70,000.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated while her husband was driving at various speeds, there was a burning odor inside the vehicle. additionally, the contact stated after driving and parking the vehicle, there was an abnormal burning odor coming from the vehicle. there was no warning light illuminated. the local dealer was contacted. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was approximately 94,000. vin tool confirms parts not available.

The abs, downhill assist, and engine light stay on constantly, even though the clock spring has been replaced and multiple car repair shops are unable to diagnose a “problem.” when driving, the vehicle seems like the engine is getting extremely hot and starts to sputter and even cuts off at times. there are currently recalls on 2011 sorentos for fire risk while parked and fire risk while driving. however, my vin is not included in the recall for fire risk while driving, but i believe it should be based on the inability to diagnose a problem with my engine. vehicle is well maintained. thank you.

I was driving home from work on 12/22/23 when all of my dashboard lights came on and my engine died. i was in motion when this happened. i put the hazards on and put the car in park and tried to restart it. as i was doing that i was hit from behind by another vehicle. i suffered a concussion that lasted almost 2 weeks. my car being totaled not due to the damage from the accident but the diagnosis that the engine "blew". my insurance company had it towed from a body shop to a salvage yard. i have kept the maintenance completely up to date and put close to $4000 into it last year for normal use items. there was an oil leak that ruined my starter - that was repaired. i am now without a vehicle.

When i was driving my suv engine light came and there was some noise then engine stopped working. then didn't turn on. it was very bad.

The contact owns a 2011 kia sorento. the contact stated that while driving at an undisclosed speed, the contact smelled a burning odor with several unknown warning lights illuminated. the vehicle was taken to an independent mechanic; however, the cause of the failure could not be determined. the vehicle was not repaired. the contact later received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was approximately 90,000. vin tool confirms parts not available. the contact states all lights still stay on even after her husband disconnects the censor from lighting up and reconnects it.

I was driving. without any warning or any noticeable prior issues my car was smoking very bad from the hood. once parked i opened the hood but can not tell where it is coming from. when i crank it the smoke starts again.

I was driving my car to work when my check engine light came on and starting flashing. i made it to work just unable to go over 30mph because it felt like it was in fail safe mode. that afternoon i spoke with kia affairs and the lady advise me to go to autozone and get it diagnosed after work. well after work i went to go to autozone and barely made it half a mile before it felt like it was going to die. so i turned to go back to turn around to back to work in the parking lot next door. when i turned it felt like i had no control over where my car was going like i had no traction control even though i did not hit any patches of ice.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the check engine light warning was illuminated. the vehicle had been taken to the dealer but was not diagnosed. the manufacturer was made aware of the issue. the failure mileage was approximately 137,513. vin tool confirms parts not available.

As i was backing into my driveway on thursday 1/18/2024 @ 5:25 pm. i was on my way home from work. as i was backing into my driveway i lost power, the abs and the mil light both came on, the abs went off but the mil began to flash and i lost all power in the car. i shut it off immediately and we pushed my car the rest of the way into the driveway. i had received a kia safety recall notice that said if this happens, call kia, immediately to request a tow to the nearest authorized dealership. was told they cannot perform this task and that i need to wait till tghe figure out the recall before they will help me. i have no vehicle to get back and forth to work now and kia is refusing to help me.

Airbag light on dashboard constantly on

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while driving at various speeds and while the vehicle was idling, the voltage reader indicated that the voltage was fluctuating between 11.2 and 19.20 volts. the lights within the vehicle were illuminated, the radio would turn on, and other electrical systems would suddenly activate. the contact had to unplug the negative cable for several minutes for the charging system to work correctly. the failure persisted after the repairs and had since become more consistent. an independent mechanic inspected the vehicle and determined that the alternator had failed and needed to be replaced. the alternator was replaced. the vehicle had not been taken to be diagnosed after the failure. the contact replaced the battery however, the failure persisted. the manufacturer was not made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was contacted. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2011 kia sorento. the contact stated while driving approximately 40 mph, the vehicle was sluggish and was losing motive power. the check engine warning light was illuminated. the contact called the local dealer and was informed that parts were not available to repair the open recall on the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was contacted and informed the contact that the recall repair parts were not yet available. the contact stated that the failure was related to nhtsa campaign number: 23v652000 (service brakes, hydraulic). the failure mileage was approximately 68,000.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brake, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount time to repair the recall. the dealer was made aware of the issue. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer was made aware of the issue and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated there was an abnormal burning odor coming entering the cabin of the vehicle. the battery warning light was blinking intermittently. the dealer was contacted. the manufacturer was made aware of the issue. the approximate failure mileage was 230,000. vin tool confirms parts not available.

While driving on the freeway, the car began to lose power. as i struggled to maneuver to the right lane to pull over, something under the hood caught on fire and black smoke came billowing out. we were able to get out of the car before a young man traveling in he opposite direction saw us and turned around to help. with his help we were able to get my grand kids out and into his car. thank god that he was not criminally minded. i then called aaa who towed the car back to our home. this happened in july 2023. in october, i received a safety recall notice warning of a possible fire happening. i contacted the local kia dealership and was told that there was nothing they could except wait and that it could take up to a year or receive the part to remedy the problem. i then contacted kia headquarters and was told the same thing. it is now january 2024, and still no remedy and no operable vehicle.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated that there was an abnormal burning plastic odor inside the cabin of the vehicle while starting the vehicle. the contact called a local dealer and was advised that there was no fix available. the failure mileage was approximately 160,000. vin tool confirms parts not available.

The contact owns a 2011 kia sorento. the contact stated that when the vehicle was started, the horn was inoperable and the front and rear driver's side windows did not go up and down as designed. in addition, the air bag warning light was illuminated. the vehicle was taken to the dealer several times. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 180,000.

There is a engine recall for this vehicle u have to be safe where u park it at all time

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The rear frame on my 2011 kia sorento rusted and broke.

Exhaust system flex pipe was repaired and the next day the exhaust muffler/ resonator failed at the seam, causing hot gases to escape into the undercarriage and melt the lower bumper cover assembly on the right passenger side. see photos attached.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer was made aware of the issue and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

Brakes feel softer, rear brake burnt smell, replaced brakes one month ago. headlight and taillight bulbs replaced several times in last 3 months due to blinking blowing replaced and starts over again. screen will not turn on until car has run for 45 minutes. cannot use back until screen turns on. leaving car parked until i can get brake system fixed. noticed brake light on dash and car with swerve light on dash. too scared to drive until at least brakes are fixed. reached out to dealership. no part available for recall which most likely is failing my brakes

I felt a burning smell in the car while parked. i called the dealer to check if it was related to the recall, but the remedy was unavailable for nhtsa recall number 23v652000. .

The engine showed signs of overheating and smoke emissions. the vehicle was taken to a authorized kia dealership where the recall components: ksds software, and one other out of the three recall components was replaced. the ksds software failed to activate and the engine overheated several days later, the vehicle was taken to a dealership where the engine recall replacement order was refused and instead was given a cost estimate of $10,000 usd to replace.

The contact owns a 2011 kia sorento. the contact stated while driving 65 mph, the vehicle made a loud noise while the contact was accelerating, and the vehicle lost motive power. the contact made it to a safe location. the contact attempted to drive the vehicle to the residence, but the vehicle lost motive power and stalled. the oil light and check engine warning light was illuminated. the check engine warning light was blinking continuously. the contact stated that the engine made a loud noise and the contact smelled smoke. the contact drove the vehicle in limp mode to the residence. the vehicle was taken to the dealer. the vehicle was not repaired. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 23v877000 (engine) however, the engine was not replaced. the contact stated that the failure persisted. the manufacturer was notified of the failure. the failure mileage was approximately 197,000.

My 2011 kia sorento is leaking oil.(possibly from an oil pressure sensor from inside engine compartment) unable to drive vehicle

3/11/24 the first thing i noticed was that my cruise control shut off with a couple of jerks to my vehicle. then a few minutes later, i lost all steering, put in it park. there was smoke coming from under the hood, but not fire. it is sitting at my house still. a couple of months or so ago, when i received the letter of the recall, i called the dealership i bought my vehicle from and inquired about it. i was told that the part was not available but when it does, i will receive another letter. also wanted to note, that right before i made that call, my engine light came on the day before that. today, i called the same dealership to let them know what happened yesterday and they told me there was a cost for a tow truck to come get my vehicle. i was given a phone number to kia, to which i called and started some kind of process. but it stopped when she told me it was going to be over $200 for a tow truck to come get my vehicle. i am not able to pay that nor feel as if i should due to kia knowing about the recall and danger of same. right when i lost steering and a red lamp popped up. i immediately parked it.

See attached document for complaint

The contact owns a 2011 kia sorento. the contact received notification nhtsa campaign number: 23v877000 (engine) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated while driving 30 mph, the vehicle went into limp mode and failed to properly accelerate. the contact stated that the vehicle was restarted and drove as intended. the limp mode message was displayed. the vehicle was taken to the dealer where it was diagnosed that the fuse box needed to be replaced; and the dealer stated that the contact had to pay out of pocket for the repair. the manufacturer was not made aware of the issue. the failure mileage was 180,000. the vin was not available.

I’ve gotten approved to buy another car and was going to trade my 2011 kia sorento but still has open recall and kia dealership has no answers when they can fix. what do i do. thank you for your help!

Family and i were driving home from soccer and car violently stuttered felt like we hit a deer. this has happened three times now and has caused solenoid a in transmission to fail which i fixed . my wife smells a burning smell also randomly.

Oil was serviced mid-january, driven intermittently where oil level checked right after service before trip to college (it was full) and oil level checked again march 7 before a trip to florida and it showed full.   during trip (approx 590 miles after starting trip0, engine failed while driving on interstate causing a safety concern - driver was not able to steer or do any movement of vehicle causing a potential dangerous situation for driver, passengers and other vehicles on interstate. a tow truck was called and vehicle was towed to nearest auto mechanic shop, will's auto mechanic shop in jasper, florida. they indicated the engine was locked up and no longer functional with diagnosis of no oil in engine where dip stick was dry and they did not see any visible leaks. in addition, no check engine or oil light appeared throughout drive prior to engine stopping on interstate. called insurance although doubtful anything will be covered. will's auto indicated will cost approx $3k for engine plus minimum $1,500 in labor to replace engine. if doesn't make sense to replace engine, car worth $150 in scrap as they do not purchase and re-sell vehicles at shop which is 14 hours away from our home. researched and saw same engine for 2012 kia sorento was recalled for similar engine issues with no warning lamps.

Unknown. oil leaked totally out happened march 16th 2024. had car towed oil light came on when oil totally leaked out. having it looked at on march 26th 2024

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. no further information was provided. the contact stated that the manufacturer had exceeded a reasonable time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

I received a letter in the mail dated february 9th, 2024. this letter stated there was a recall on my car to mitigate any unreasonable fire risk due to potential engine damage. it states to take the car to a kia dealer so they can inspect and, if need be, replace the engine. it is recall number [xxx]. it states the recall will be repaired at no cost to me. however when i took the car to the dealership, the employee i dealt with told me that it had a very strong burning plastic smell, valve cover is warped, leaking oil onto exhaust manifold and suggest to replace the intake valve and valve cover. i was also told the engine was leaking oil, valve cover and intake leaking. i was then estimated for a total of $1,213.78+tax for the manifold replacement, $454.62 for valve cover replacement, and $211.27 for rear brake lamp assembly. so i would like to file a formal complaint against the bill walsh kia dealership in ottawa, il. for their inability to remedy this defect without charge. i drive my 3 year old daughter around in this car, it is my biggest asset, it gets me to work, it feeds my child, it pays my bills. if my safety is at risk or my child's safety because of the negligence of kia, they should fix it at their cost. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Both passenger doors and the driver door will not open from the outside. all three have malfunctioned out of nowhere for no reason.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the local dealer was notified of the issue and confirmed that parts were not yet available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms part not available.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the check engine warning light was illuminated. the dealer was contacted. the manufacturer was not made aware of the issue. the failure mileage was 134,000. vin tool confirms parts not available.

Preventative complaint. i received a recall notice on november 14, 2023 regarding recall of my 2011 kia sorento. recall #23v652000. manufacturer's recall #sc284xm. i have contacted my dealer, danbury ct kia to find out when they can repair the recall. they just keep stating that they don't have the parts. the recall is not done in a timely fashion and i am greatly concerned that my only car could catch fire at any time. this should be repaired immediately if such a great hazard is possible. lives could be in jeopardy since i seldom have my grandchildren in my car. please provide danbury connecticut kia the necessary parts to address the recall.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the local dealer was not contacted. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

My kia sorento 2011 in november 2023 started having the instrument cluster warning lights flashing, abs warning light, tire pressure light and sometimes the check engine light. there is also a very strong burning or melting smell when the car is on. i was very scared to drive my car and have had to find ways to get to work when i received the notice from kia that there was a recall sc284. about hecu fuse that many kia sorento 2011 owners are having issues with the engines catching fire while driving or parked. and the symtoms before a fire occurs are the same as i have experienced with the instrument cluster illuminating and the strong burning smell as well. its april 2024 and i haven't had a car since november 2023 because the recall has yet to be remedied. this is completely unacceptable i cannot drive i cant take my car to emmissions and might eventually get my car towed due to not being able to it not passing emissions and cant pass for registration. there needs to be compensation for this inconvenience and for this recall not being a priority.

Knock sensor code came up when having my car checked p1326

12-29-2023, the kia sorento started smoking on the way home. when i got home i opened the hood and saw fire. i put the fire out with a fire extinguisher. on 1-9-2024, i made an appointment with archer kia and had the car towed there for a diagnosis. after a month with no response, the service manager at kia advised me to contact kia corporation. i spoke to a representative and was assigned a case number. the representative stated that i should have gotten a software update but could not produce any information that i received a recall notice for the software update. all recall notices that i received were addressed and oil changes were regularly done at a major retail store. i was told that an investigation would be done and that i would be contacted. i didn’t receive a response for two months. i called kia corporation and was told that they sent information to an address that belonged to my mother which was calling her number instead of calling me. it was never determined why the information was sent to my mother. the car had been registered to my address for over 10 years. once we established the correct information, i was asked to send service records. i was sent a letter before the representative received the service records stating that the cause of the fire was normal wear and tear. i went to the archer kia dealership to talk about the next step. the service manager stated that kia didn’t send him anything so i waited. this was may 2023. january 2024, i contacted archia kia for information. they had received a decline notice to replace the motor. i called kia corporation again. i discovered that the original representative no longer worked there. the new representative wanted to call the dealership on a three way call. the service manager was not available and the representative told me he would call me back. in february 2024, i received a recall notice concerning the software issue and a notice stating that the car could catch on fire. in march 2024, i rec

After my daughter pulled into her school parking lot on friday morning, 4/19/24 she reported smelling a very bad smelling smoke. she immediately got out of the car because she then saw flames from under the hood. the car lit on fire, and was completely totaled. i have since been made aware of the recall that causes engine fires.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was contacted and confirmed that parts were not yet available. the manufacturer was made aware of the issue and informed the contact that a second notification would be mailed when the remedy was available. the contact had not experienced a failure. vin tool confirms parts not available.

I brought my 2011 kia sorento in to jeff wyler kia in fairfield, ohio on [xxx] to be checked after receiving notification of a recall campaign for the engine. according to the recall an engine compartment fire can start while driving, and the recall stated engine smoke and/or the smell of burning oil were causes for concern. the remedy was for kia to replace the engine. since my vehicle was experiencing both, i scheduled the appointment. i mentioned the smoke seemed to be coming from the rear of the engine, and that it was burning through oil but i never had any oil spots on my driveway.(they specifically asked about this.) i was told that after a complete inspection my vehicle did not qualify for the recall as something else was causing the problem, a leaky seal around the oil pan. didn't sound right to me but since they are certified mechanics and i'm not i paid for the repair. after the service i noticed the issue was persisting, so i returned to kia to show them there was still a problem. they assured me this was just residual oil burning off the engine and it would stop in a few days. i then started to notice oil spots under my car where i hadn't before i brought it in for service. soon after, the engine starting shutting down while driving creating a serious safety issue. when i couldn't get it to start back up, i had it towed back to kia at my own expense. that was on [xxx] and they still can't tell me what the problem is, only that it is not related to the recall or the service they have provided. they charged me $369.64 for an unnecessary repair that did not fix the issue it was brought in for, and they want to charge me for the diagnostics they are currently allegedly performing on it. they are assuming no responsibility for the issue, even though their negligence in that first visit clearly caused additional harm to the engine, compromising the safety of me and my family. kia customer care called me once but since will not return my calls or emails. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact stated while driving approximately 35 mph, the "theft prevention" warning light was illuminated, and several other warning lights were blinking on and off. the contact stated that the vehicle lost power steering and braking functionality. the contact attempted to restart the vehicle, but the vehicle failed to restart. the contact stated that after several attempts a relative jumpstarted the vehicle. the contact drove the vehicle back to the residence and parked the vehicle. the contact stated that the battery was replaced; however, the battery became drained. the contact stated that when the vehicle was jumpstarted, the abs warning light illuminated. the contact no longer drove the vehicle. the contact had not taken the vehicle to a dealer or to an independent mechanic to be diagnosed or repaired. the contact related the failure to nhtsa campaign number: 23v652000 (service brakes, hydraulic). the failure mileage was approximately 225,000. vin tool confirms parts not available.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer and local dealer were not contacted. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2011 kia sorento. the contact stated while attempting to unlock the vehicle with the key fob, the contact heard the doors unlocking, but the rear doors failed to unlock. additionally, the contact stated that the failure initially started after the vehicle was serviced by the dealer. no warning light was illuminated. the vehicle was not diagnosed or repaired by a dealer or an independent mechanic. the manufacturer was notified of the failure and a case was opened. the contact was referred to the nhtsa hotline for assistance. the failure mileage was 92,000.

My vehicle has the snow white pearl paint on it, and it has been peeling from years. i have taken this to a number of body shops and they say its a factory defect. kia acknowledges that it is a defect and have offered if i got it fixed to submit a case to see if they would reimburse it, however, this is over 10k out of pocket.

The contact owned a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulics) and would like to be removed from the recall distribution list. the local dealer and manufacturer were not contacted.

I called courtesy kia in altoona, pa. i informed them that i have another recall addressing this latest issue "the hydraulic electronic control unit," as i was there last month addressing another recall. that situation was resolved. however, i called today 5/13/24 at about 12:50pm and was told by service dept. member toby that we already have all the parts we can order for recall. he also told me to call him back in a month??? my concern is i am getting a letter saying the engine could catch fire and i am being told to call back in a month. i just wanted to log this incident for my personal file to show that i am trying to remedy the problem. regards, [xxx] [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2011 kia sorento. the contact stated that while operating the vehicle, there was smoke coming from the engine compartment. the vehicle was taken to the local service center which determined that the cam shaft sensor was faulty and needed to be replaced. the cam shaft sensor was replaced; however, the failure persisted. the local dealer and manufacturer were notified of the failure, but no assistance was offered. the failure mileage was 169,000.

The contact owns a 2011 kia sorento. the contact stated while driving 30 mph, the front tires independently braked on and off quickly. the contact stated that the "down hill" symbol, traction control, and abs warning lights were illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the clock spring and the angular velocity sensor needed to be replaced. the contact stated that the dealer retrieved dtc codes: c1260 and 934490ru0. the vehicle was repaired. the manufacturer was not informed of the failure. the failure mileage was 117,757.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer was contacted and confirmed parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Unknown and the engine light is on

I have a problem with my kia sorento since last year and i expensed a lot money with the eng8ne. the motor is broken down. also, one shop gave me the receipt, 4 guys for $59 because i refuse any repair again. but, the other shop mechanic where i expensed a lot of money does not give me the receipt, inspire of my request they have not given me the receipt yet. i am so embarrassed, i expensed a lot $5500 for the repair. and, another shop too for $500. thanks

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. the vin was not available.

The contact owns a 2011 kia sorento. the contact stated that while driving at a slow speed, there was a jerking and grinding noise detected when the brake pedal was depressed. the contact stated that the vehicle was slow to stop. the engine, traction, abs, and hill assist warning lights were illuminated. the vehicle was towed to the residence. the contact called the local dealer and was informed that the vehicle needed to be diagnosed and towed to the dealer. the vehicle was not diagnosed or repaired. the contact stated that the failure was related to nhtsa campaign number: 23v877000 (engine). the manufacturer was contacted, but no assistance was provided. the failure mileage was approximately 285,658. the vin was not available.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was contacted. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer was contacted and informed the contact that the current parts would repair the recall. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

I smell something burning inside the car when after one hour driving it and not feel safe, right after picking the car up from the dealership after the recall service, the engine starts shutting off every time i stop ped at a stop sign or light, the engine also stops every time i go 25 scare me so much, the kia losing power everytime going up hills. the dealership suppose to replace that engine, i told them about the issue and nothing is done to replace it. instead they look at other issues in order to make money instead of fixing the engine recall issue before something worse happens down the road. i have always maintained my truck well. i want the engine to be replace please. vin: [xxx] n redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The hydraulic electronic control unit (hecu) may experience an electrical short , whioch can result in an engine compartment fire while paked or driving the car.

Car dash lights flashed and car shut down

Was driving on the [xxx] with my children and puppy on a truck/car route and my engine made a noise and the car slowed down and jerked. i pulled over, turned my car off to check for smoke, leaked, and my tires but nothing seemed wrong. when i tried to start the car the engine light came on blinking and then the battery and oil light came on. the safety of my family and i was freshly put at risk with hundreds of trucks passing by and my car almost swerving into and oncoming truck in the lane to my right. my car has been towed the the dealership where i purchased it to be checked today on 7/3/2024. the used vehicle was purchased at brick city motors at 346 broadway avenue, newark, nj 07104. i purchased this vehicle from this dealership on [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

1-the front air bag sensor will nor register if a person is sitting in the sear, no matter the weight. 2-the modem keeps direction the vehicle to steer right. no matter how many alignments and parts are replaced, the ecm will not correct itself 3-kia dealers will only repair the problem if the customer pays $$$$$$$$

The contact owns a 2011 kia sorento. the contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic). the contact stated that while driving at an undisclosed speed, there was smoke coming from under the hood. the contact raised the hood and became aware of a short circuit around the engine. the vehicle was towed to a dealer, where it was diagnosed with a positive battery cable being stuck with the shift cable and inhibitor switch causing the short circuit. the dealer informed the contact that the vehicle would be repaired out-of-pocket. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 108,000. parts distribution disconnect.

The door latch behind the driver side of the vehicle does not work. it will not open from the outside of the vehicle. this is a safety concern especially since this is my [xxx] daughter's car. i have called kia, and they will not honor this repair since the car was purchased and used in january 2024. i also have another 2011 kia sorento with the same issue. this is definitely a problem with kia and this should be repaired regardless of how old the vehicle is since it is due to a defect in the product. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The door latch behind the driver side of the vehicle does not work. it will not open from the outside of the vehicle. this is a safety concern especially since this is my [xxx] daughter's car. i have called kia and they will not honor this repair since the car was purchased used in august of 2021. i also have another 2011 kia sorento with the same issue. this is definitely a problem with kia and this should be repaired regardless of how old the vehicle is since it is due to a defect in the product. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

When i place my vehicle in park it lurches forward several times

See attached document for complaint

I bought my 2011 kia sorento used from a dealership. the air bag warning light was on & i insisted that they inspect car before i buy it, which they did. i go to pick the car up & the air bag warning light is still on. when i questioned it, i learned that, for some reason, a car's #1 safety feature, the air bags, is not part of pa's safety inspection!! a couple months go by and 1 by 1 the bluetooth/audio controls on the steering wheel stop working. so, after reading the owner's manual & finding that there is no fuse for the steering wheel controls, i go online to see if i can find the cause &/or how to fix it. that's when i run across hundreds of posts/blogs from other 2011 sorento owner's saying the exact same thing happened to them and all the replies say that it's caused by the clock spring and upon replacing it, all their bluetooth/audio controls on steering wheel worked again. i then remember the letters regarding the clock spring in with the car's owner's manual. i have 2 letters, 1 from 2017 & 1 from 2019 saying that kia extended the warranty on the clock spring to 15 years. to take the car to a kia dealership and have the air bag warning light diagnosed & if it's determined that the clock spring is reason it's illuminated, kia will pay to fix it. what i don't understand is if kia saw fit to issue two identical letters two years apart from each other, why didn't they just issue a recall? they obviously knew it was a problem that effected most, if not all of the 2011 sorento's manufactured. and the real reason i'm writing? since my research on the internet two extremely dangerous things have happened. 1)my horn no longer works! at 1st it worked when it wanted to but now it doesn't work at all! i've almost gotten in 3 accidents because of it & my car will no longer passes inspection and 2) now the air bag system cannot detect when someone is in the passenger seat, so their air bags never turn on!! the extended warranty expires in 2024 & no recall!????

The contact owns a 2011 kia sorento. the contact stated that the “low oil pressure” warning light was illuminated. the contact stated that there was engine oil leaking underneath the vehicle. the vehicle had been taken to a certified mechanic where it had been diagnosed that the oil pressure switch had failed and needed to be replaced. the contact related the failure to nhtsa campaign number: 10v388000 (electrical system). the vehicle had not been repaired. the contact was referred to the manufacturer. the manufacturer was made aware of the failure and confirmed that the vin was not included in the recall or in the technical service bulletin with the manufacturer id number 026 and nhtsa id number: 10235099 (electrical system). the manufacturer referred the contact to the nhtsa hotline to file a safety complaint. the failure mileage was 170,000.

Non working door handles which is a known issue with kia! extremely dangerous obstruction in an event of an emergency where occupants need to get in and out of the vehicle. the ineffective door handles also makes the car less secure because someone who is not authorized can access the safety measures that the vehicle has. this is not right that kia customers have to spend hundreds for an ongoing issue! this is two out of the four doors now. i replaced one door handle already for well over $300.00! now will need to spend another three hundred plus dollars for the same issue! again, this is a known kia issue! i was originally told there was a recall but only for the back handles and not the front handles in 2020. now, i am being told it was a warranty and it expired in 2021/2022. a warranty was never relayed to me in any way. no email or mailed letter explaining this. if under "warranty" and again, a known kia issue why were the backs covered but not the front if they are the same handles? why not replace all four handles under the said "warranty"? this is a major issues for kia owners like myself. also having an issue where when it rains, water will come in from the passenger side panel and back trunk panels. kia said it was the drains. kia cleared the drains for well over $200.00. next rain fall and the same issue still remained. kia then said it was the moonroof assembly and would not get back to me with a remedy to solve the issue. i reached out again and i spoke to the general manager who said he would call me back and never did. i took it to another company who handles moonroofs/sunroofs and has said it is due to the paint separating in the grooves where the assembly sits and is a manufactural issue.

This very dangerous issue has happened at least 3 times. it happens in frequently but is terrible when it happens because at night you are put into immediate darkness with no warning. upon flashing the high beams on or using the turn signal the headlights go dark/off. then you need to restart the car. this is particularly dangerous when driving on dark or high traffic roads because the driver cannot see anything.

1. air bag light has been on for over a year. was checked at dealership, and was told there is a recall on sensor. 2. power train, unknown of what's going on. riding down the road all of a sudden it stalls for a minute. it's a hard jerk, like it's not getting gas, or the transmission is out of sinc. this started about two years ago. took it to my local repairman, and he said it was a warning in the tire wheel letting me know something was wrong in the wheel. they repaired it, and i had no more problems until recently. it is doing it again. a hard jerk when i'm driving. 3. other, passenger front and rear and drivers side rear doors locked up and i could not open them. this happen about two years ago. took car to a certified electrical repairman and it cost me a fortune to get repaired. the clips that lock and unlock doors had to be replace. the repair was very costly.

3 different episodes suv will start by appear warning lights downhill, slippery road, abs, engine , decrease speed, shuts down, tire pressure finally battery dead and rubber smell. i've had it fixed once mentioned it was altarnator, second time battery, finally third time something electrical or unknown. total cost now $3000 and my life in danger al 3 times and towec.

No oil after filling up with 4qts. engine over built compression and blew hole through bottom of the block which caused a fire underneath

The contact owns a 2011 kia sorento. the contact stated that there was a knocking sound coming from the engine compartment. while driving at various speeds, the vehicle jerked with the transmission slipping gear with an engine misfire. the check engine warning light was illuminated. the vehicle was taken to auto zone and a code for the knock sensor failure was retrieved. the vehicle was not repaired. the contact had replaced the spark plugs on the vehicle. while driving 65 mph, the vehicle went into limp mode. the contact restarted the vehicle and continued driving. the vehicle was taken to the dealer who confirmed that the knock sensor had failed. the dealer related the failure to the nhtsa campaign number: 23v877000 (engine); however, the vin was not included. the dealer cleared the code, but the vehicle was not repaired. the vehicle was taken to a different certified mechanic who confirmed the diagnostic result and cleared the code. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 135,750.

Kia states that they do not have the parts for the current recall. not sure if this has anything to do with any recalls but my check engine light went on in 2023, after paying for diagnostic testing, the mechanic cannot find any emissions leak. and after spark plugs were changed in feb 2024, the light went off. then nov 2024, the light went back on again. although there is a code stating there is an emissions leak again. i am scared to drive the car without knowing what is wrong. is the part available for the current recall?

Engine light flashes fast then kia will slow down to about 30 mph when going up a hill, i've make claims on this kia for the fire loss, transmission, brakes and now it won't run unless i pay $85 to have the sensor reset which lasts a short time and the light starts flashing again. was told it doesn't qualify for a new engine because the mileage is over 150,000.

Rear brakes failed, had to replace them. this is the 3rd repair not covered by kia.

Transmission, shocks and struts had to be replaced. kia was having a hard bump knock when it changed gears driving down the highway, we had it looked at several times by the kia dealer and they couldn't find anything wrong. eventually had to replace the parts above.

Engine fire, extinguished by the fire dept. car was parked at the time. dealer informed us that the fire recall was completed on 10-29-2021 and now we are over the 150,000 mileage warranty so no repair can be done by kia. i will submit 2 more claims for transmission and brakes for the same kia.

My headlights are not working properly. this is an ongoing issue with kia model vehicles- check online forums

My car has been in the kia shop for engine. we just stopped on the freeway and for the module recall and my safety bag is just constantly on since i’ve gotten it and now i’m noticing electrical issues that shouldn’t be someone told me. hey you need to file a complaint because your car can catch on fire and i don’t know what else to do but to do a paper trail just in case but it’s been recalls after recalls

The contact owns a 2011 kia sorento. the contact stated that the check engine warning light was illuminated. the vehicle was taken to the dealer, and unknown recall repairs were performed; however, the failure persisted. the contact stated while driving approximately 35 mph and pulling into a gas station, the vehicle stalled and rolled next to a gas station pump. the check engine warning light was illuminated. the vehicle failed to restart and was towed to firestone, where an unknown diagnosis was provided. the vehicle was then towed to the dealer, where it was diagnosed and determined that the long block, the head gasket, and the bolts needed to be replaced. additionally, the dealer informed the contact that the brake fluid needed to be flushed and refilled. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the dealer for assistance. the failure mileage was approximately 230,000.

I was approaching a stoplight, applying my brakes ahead of time, got down around 45 mph and then the brakes locked up suddenly and took me across the road into a guardrail. thankfully no other car was involved. the speed limit is 55 mph on that road and i was still a ways away from the stoplight. i was never notified of the recalls on the vehicle.

The contact owns a 2011 kia sorento. the contact stated while driving at an undisclosed speed, the vehicle lost automotive power while the accelerator pedal was being depressed. no warning light was illuminated. the contact research and was became aware of nhtsa campaign number: 15v626000 (power train); however, the vin was not included. the vehicle was taken back to the residence; the contact stated that an independent mechanic arrived at the residence and diagnosed the vehicle and determined that an undisclosed part needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 165,000.

The contact owned a 2011 kia sorento. the contact stated that, upon reaching her destination and turning the vehicle off, she smelled smoke in the interior of the vehicle. she then observed flames jutting up from underneath the driver's side seat, prompting her to evacuate immediately. within minutes, the vehicle was completely engulfed in flames following what the contact described as an explosion. local emergency services arrived and were able to extinguish the flames, later determining that faulty vehicle components caused the fire without human intervention. the check engine warning light was illuminated. the vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. a fire report was filed. a police report was not filed, but injuries were reported. the contact suffered various minor burns to her hands but did not seek medical attention, choosing instead to attend to her injuries herself at home. after investigating the failure, the contact related the failure to nhtsa campaign number: 23v652000 (service brakes, hydraulic); the vin was included, and parts were available. however, the contact stated that previous attempts to schedule the vehicle for repair had failed due to parts availability and a months-long waiting list. the manufacturer was notified of the failure, a case was opened, and a third-party engineer was sent to examine the vehicle, but a final report had yet to be provided to the contact. the failure mileage was 223,000.

The contact’s son owns a 2011 kia sorento. the contact stated that while driving 60 mph, the check engine warning light illuminated, and the vehicle lost motive power and stalled. the contact was able to pull over to the side of the road. the vehicle was towed to the residence and had not been driven since the failure. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

The contact owns a 2011 kia sorento. the contact stated while driving on a main road at 55 mph, there was an abnormal sound coming from the engine, and the engine power was reduced, and the vehicle failed to accelerate above 20 mph. the temperature gauge indicated that the engine was overheating. the contact was forced to pull over onto the side of the road where the vehicle was left idling for a while. the check engine, and the oil pressure warning lights were illuminated. the vehicle was towed to a local independent mechanic, where the contact was informed that the engine was faulty and was not worth the effort to replace the engine, as the cost would significantly outweigh the value of the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 200,000.

Airbag clock spring is bad. open circuit. dealer has in stock. but not permitted sell the part because this is not the updated part, which is on national back order. kia of north america states it has an extended warranty but parts are not available until october. i can not allow my 22 year daughter to drive on the highway without the airbag.

The airbag light will not go off whenever the ignition is on and vehicle is running.

Ive had two engines fail on this car both the same connecting rod issue yet my car is not included in recall so my first enging cost me 6,000 dollers the second i have repaced yet it sitting in the driveway drove it only 3800 miles same issue bearing are gone don't know what to do except maybe get a lawyer car is a lemon

Engine making a knocking noise and leaking oil with no oil light on to indicate that it’s a oil problem. the vehicle was smoking possible bout to catch fire sparks was coming from the vehicle. the vehicle was running at the moment

Vehicle was running fine, no noises, no unusual issues. went to start in the morning and ran fine. went to my destination. when i came out 2-hours later, vehicle would not start. had it towed to a mechanic who said the engine needed to be replaced. 108,000 miles

Was involved in a car fire that was a total loss of the car. it was my daughter, myself and 4 dogs heading to see my dad in wiggins,colorado. if need my daughter has photos of the car fire as well as videos.

Inside door handle popped and i was unable to open the driver's door from inside the car. this also happened to the rear door and i needed a door latch kit and also on the front door latch kit had to be replaced. the safety or it is not safe when you cannot open your car door from inside the car.

Tl* the contact owned a 2011 kia sorento. the contact stated while driving 70 mph, the contact heard a loud noise coming from the engine compartment. the contact pulled over to the side of the road as sparks and flames were seen coming from the engine compartment. the contact exited the vehicle, opened the hood and a fire emerged from the engine. the contact stated that she sustained an eye injury due to the flames. the fire department was contacted and was able to extinguish the fire. the contact was unaware if a police or fire department report was filed. the vehicle was towed to a junk yard. the contact notified kia of south austin (5306 s ih 35 frontage rd, austin, tx 78745) and they informed the contact that they could not assist due to the vehicle not being under a recall. the vehicle had not been diagnosed or repaired. the vehicle was destroyed. the manufacturer had been informed of the failure and complaint was filed. the failure mileage was unknown.

Tl the contact owns a 2011 kia sorento. the contact stated that while operating the vehicle, the check engine warning light remained illuminated. the vehicle was taken to the local dealer west herr kia located at 3565 southwestern blvd, orchard park, ny 14127 who diagnosed the vehicle with a fuel vapor leak and that the fuel tank needed to be replaced. the vehicle was not yet repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 83,000.

Tl* the contact owns a 2011 kia sorento. the contact stated that the rear driver’s side door failed to open or operate as needed, without warning. the contact called spradley kia (2145 hwy 50 west, pueblo, co 81008, (719) 543-6710) where an appointment was scheduled to have the vehicle diagnosed. the vehicle was not yet diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

Tl the contact owns a 2011 kia sorento. the contact stated that the rear driver’s side door failed to open or operate as needed, without warning. the contact called spradley kia (2145 hwy 50 west, pueblo, co 81008, (719) 543-6710) where an appointment was scheduled to have the vehicle diagnosed. the vehicle was not yet diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

The drivers side rear door will not open.

At 100000 miles engine had major failure needing to be replaced had mechanic install used engine with 75000 miles and this engine is having timing issues unable to get it inspected because it won't pass emission test

The passenger airbag light came on for no reason. i got the code pulled at a local shop for free thankfully. the code was b1764 ocs mat defect. now because it failed for no reason i have no airbags at all. from other people's complaints it can cost $1,000 to $3,000 to fix. awesome. i really loved my sorrento too.

When in idle vehicle stalls when stopped with foot on brake or in park, stop light, intersection (trying make a turn accross major expressway, stopped in traffic. both city and hwy. internet shows ref. service campaign #sc106. kia corp says no recall. dealership says no recall. started jan 2021.

The paint (pearl white) on the vehicle on the surface above the windshield is delaminating/peeling. two different body shops told me that it was due to a manufacturing defect.

I drove my 2011 kia sorento about 9:15 at night. by 12:45 am a passerby had called 911 due to my car being in flames. i was woken up to the fire department arriving at my house and my car engulfed in flames. after the flames were extinguished, they checked it over and determined that it had started in the engine area. i bought the car in 2017 and it currently only has 120,750 miles on it. they investigated it and determined it had started on the passenger side near the engine. my car is a total loss and it was heartbreaking to wake up to that at almost 1:00am. kia needs to get it together and take care of my expenses.

Vibrating sound in front end

My headlights keep going out. a few weeks ago, i left for work at 5am, traveling on an unlit road when my headlights completely flicker off. i had to wait until daylight to get to work. when i got back in after my shift, the headlights worked again. a few days later, the passenger side headlight went out. i replaced it. a few days later, it went out again. my husband checked it and found the part that the bulb goes in was melted. nothing seems to work, changed bulbs multiple times, tried ceramic parts, even rewired it. mechanics tell me it’s an electrical issue, but then they can’t find the problem when they look at my car. i’ve since found out that this is a common problem with the kia sorento. this is a major safety issue for anyone traveling at night. why isn’t this a recall issue?

General complaint-the material enclosing vehicle front lighting became increasingly difficult to allow sufficient light to pass through. all attempts to clean the surface failed, as it appeared (to a layman) that the material was changing chemically. dealer replacement was excessively expensive. i purchased and installed an after-market replacement-too soon to evaluate over time, but initial results show excellent performance with no apparent change.

Tl* the contact owns a 2011 kia sorento. the contact stated while driving 50 mph, the vehicle shifted into third gear and shifted into limp mode. the vehicle failed to accelerate above 10 mph. the contact parked the vehicle and waiting for 15 minutes before restarting the vehicle to continue driving. no warning lights were illuminated. the contact took the vehicle to kia of jamestown (1700 washington st, jamestown, ny 14701, 716-664-1222) where the transmission was flushed and the filter was changed. the failure persisted and the vehicle was taken back to the dealer to be diagnosed. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacture was notified of the failure however, no assistance was provided. the failure mileage was 183,499.

The control option functions on the steering wheel fail. cruise control, radio, and phone buttons all have failed.

The engine light came on and all of a sudden, i couldnt accelerate any longer. it occasionally goes off but anytime it comes on, i cant accelerate and the car jerks when changing gear

Vehicle was being operated at a speed of 35 mph when the right front strut suffered a structural failure. there was no impact, strut failed due to corrosion. vehicle has 85500 miles on it.

I came to a stop, suddenly the dash lights started flashing, and the car would not accelerate. i turned the key a couple of times but nothing happened, i turned off the radio and then turned on my emergency flashers. i then put the car in park and turned the key again. this time the car started and i drove it home. two days later the sorento was taken to the shop. possible reason given on the workorder for the stalling/shutting down was that the gas tank had been overfilled. the technician also told my husband that this problem had been reported in other vehicles and should be solved by the brake switch recall, service bulletin 13v114000. he explained that the engine control system receives a signal from the brake switch for the starting process and, if the signal is not received, the vehicle will not start. because of the faulty brake switch, he stated that it could interrupt the operation of the vehicle by sending an erroneous signal to the engine control system, activating the "no start" process. even with the vehicle running, this would cause the engine to cut out. he further stated this recall replacement of the brake light signal switch should cure that problem. after running a complete diagnostic check on the vehicle, the service rep said there were no stored codes in the engine control memory indicating a fault. since shutting the motor off due to an erroneous signal that the brake was not engaged is not a set fault code, this may not have been recorded. also, the rep stated that if a fault had occurred, it may not have been in place long enough to record a fault code. though he did give these answers verbally, they were not specifically indicated on the service invoice, and this connection was not listed on the recall notice for the brake light switch. is this kias official position that the brake switch recall fixes the engine shutdown? *tr

My pearl white paint is peeling in sheets on the rear quarter panel on the drivers side and is coming off all along each side of the windshield and in spots all along the car.

2011 kia sorento ex 3.5 engine sport utility vehicle has randomly changed in the way its feels safe with rough instability in my suspension components.my brakes failed while driving on a random basis as well as when car is parked will randomly click in my gear shift mechanism and will fail to lock when car is parked and shut off it will click when brakes are depressed.my front lights have dimmed and both brake lights have burned out consistently as well as my steering wheel has failed with electrical components randomly.car horn is inoperable and my cruise control stop functioning. my alternator burned out on me and my car has historial proof of consistent maintenance with car fax report in hand .my gas milage has since decreased. my suspension feels unsafe to drive and really bad on bumps and average road conditions are also very unpleasant so i have parked it until it’s fixed for active recalls and other potential manufacturer defects

My alternator went out and kia replaced it, i was still under warranty within 15 months the second alternator went out on the freeway traveling at 70 m hr the car with no warning the car completely died on the inside lane no brakes, no gas, no lights, this was such a dangerous we could have been killed i had to pay over 900.00 to get this replaced, i'm constantly having to replace batteries and alternators i'm know for the 3rd time having to have this done again

The abs/traction sensor has gone out. seems to be a common issue and kia will not cover it or issue a recall.

Passenger airbag sensor is on and will not turn off. online research shows this to be a common issue with the kia sorento. kia has offered no fix or recall. despite this being a wide spread issue with the sorento, multiple years.

I have had my 2011 kia sorento for 2 years now and at about 115k miles after starting the car the air bag indicator light came on and will not go off. after researching, it appears that this is a common problem. i suggest that kia looks into this and issues a recall since this is a obvious problem and i like others carry children as passengers and do not feel safe anymore and am looking into other auto manufacturers.

I bought my car in 2011 by 2013 the rear passenger door does not open at all, driver side wont open from out side. then 2014 abs light on, controls on steering wheel for phone, cruise and volume don't work. shifting to park or drive isn't catching all the time, and door locks click open & close randomly. i do not feel safe driving my car.

Driver's side door will not open from the outside.

Tl* the contact owns a 2011 kia sorento. while the vehicle was parked, the rear passenger door failed to open without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 120,000.

The airbag light has came on. kia marked it as bad and i had a second diagnostic done at a shop i have been going to for over 6 years. it came back that there is a manufacture issue. something i have no control of messing up. i have never been in a car accident so that has nothing to do with it. it's been on for 1 month now. my warranty expired and now kia won't fix it. they warned me that if in a car accident my airbags will not deploy. apparently there are many people online complaining about this issue. i have children i commute with everyday and i think kia should have a recall on this to avoid lawsuit in the future. what happened to the customer is right and providing excellent service to have customers come back? i regret buying a kia.

My 2011 sorento only has 89500 miles and yesterday my airbag warning light came on. took it to the dealer right away and they said it has to be diagnosed to see the problem. it will cost $120.00 just to diagnose. i have gone on line to see if this a rare event and to my surprise it is not. i will be taking it to an independent dealer to check it out. i feel this is not going to be inexpensive. this is a safety issue and nhtsa should get kia to clean there act before someone dies!!

Airbag light is now illuminated at 90000 miles. it came on when i started my car 2 weeks ago and has been on since. nothing has happened to cause this.

Ac evaporator replacement

My drivers side door does not open from the outside. i can open it from the inside, but not the outside. it is not locked and seems to be a huge safety hazard and a very common problem according to all of the other sorento owners and complaints out there. i'm terrified...what if a life or death situation occurs and the only door i can use is the drivers side and it won't open? nothing happened to my door to make this happen. i came out to the garage one morning and it wouldn't work.

Vehicle suddenly lost power while turning out of church parking lot. applying accel pedal barely powered the vehicle but made metallic grinding noise. pulled over and put vehicle in park, but park did not stop vehicle from rolling downhill. parking brake was applied until vehicle could be towed home. on inspection, right drive shaft and transmission output gear were both found to have worn. there was a recall and service had already been performed on the vehicle to prevent this failure (rc079-sorento (xm) intermediate shaft repair (2wd vehicles).

The airbag light illuminates red on my 2011 kia sorento with 55,000 miles. this indicates the airbag would not deploy in a crash. although kia motors has sent out the extended warranty to cover the airbag clock spring assembly, this airbag failure was diagnosed under code b1764, and is a defective seat cushion with a replacement cost of $1300. this defective part should be included in the extended warranty for airbags, or determine an alternate fix. a defective part that is not critical in a crash has rendered my airbags useless.

Recall : the handle on my 2011 kia will not open from the inside< we paid and got that fixed, now the back passenger door is doing the same thing, the panel is cracked now from trying to get it on.look my husband and i both have cancer and cant afford all this

Driver's side door will not open from the outside presenting a safety issue if an emergency were to take place and a rescue was needed for the driver of the vehicle. shortly after the driver's side door failed, the back driver's side door had the same issue and will not open from the other side. once again, a safety issue that should be recalled.

Front driver's side door is not opened from outside. only opened from inside.

Tl* the contact owns a 2011 kia sorento. after starting the vehicle, the air bag warning indicator illuminated. the contact was concerned that the vehicle was not on the recall list. the vehicle was not diagnosed or repaired. the failure mileage was unknown.

Rear seat latches break. 1st occurrence approx 60k miles. broken again approx 70k miles. latches very difficult to use. may break and leave seat useless in down position. currently broken with seat stuck in upright position. appears to break while vehicle stationary. kia seems to have issues w latches in general. am aware warranty extension for door latches (2 of mine have broken). thank you!!! *tr

Tl* the contact owns a 2011 kia sorento. the contact stated that an unknown warning indicator illuminated on the instrument panel. the vehicle was taken to a dealer where it was diagnosed that the intake manifold failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 30,000. the vin was not available.

I just bought a 2011 kia sorento last week with 39,000 miles on it. when i went to get in this morning to go to work my driver's side door would not open. i can only open it from the inside. i tried locking and unlocking it and nothing. it still does not open from the outside.

Left low beem light is out in my car it is a new bulb.this is the 2nd time it has happened also the lights go out for no reasion i will be driving and they go out, i have to use the on and off lever flick it multipal times to get themto come back on i have taken it to dealler 4 times they cant find out why it dose it also last night for some resion my right door will not open from out side nor the driver side rear door is doing the same thing as of last night ?????????

Headlight low beam bulbs are burning out at the rate of one (1) to two (2) weeks. the left bulb burned out a couple of years ago. approximately a month ago both of the low beam bulbs burned out at night when my wife was driving home from church. she almost wrecked before she turned the lights on high beam. since then the left side bulb had burned out twice. i have replace these bulbs at a cost of approximately $15.00 each. i am afraid that the lights are going to go out when driving when it is not possible to change to high beam. the last bulb burned out just last night when it was dark.

Door locks will not open from outside the door lock assembly has broken on two of my doors, the passenger front and the driver side rear. this is clearly a problem based on the amount of complaints and should be recalled. there is no guarantee if you get them fixed, with original kia parts, that it will not happen again. this clearly is a safety problem.

At 116xxx miles air bag light has come on. was driving the vehicle when the light came on. vehicle has never been in a crash. checked all connections and fuses and their is no reason the light should come on. passenger airbag off light is not illuminated when there is no passenger in the seat. seems to be a common problem with this vehicle. wish kia would do something about it. i have to use this vehicle to transport my daughter. seems to be a major safety risk.

At 76k miles, the airbag light began staying on. dealer informed me the ocs mat, a $1700 part, needs to be replaced and is not covered under warranty. vehicle was never in accident and was garaged since purchase.

Tl* the contact owns a 2011 kia sorento. the contact stated that the instrument cluster failed and different warning indicators illuminated, such as the all wheel drive and check engine. also, the odometer failed and the speedometer would not display speeds past 20 mph. the vehicle was taken to three different dealers (midtown kia in tulsa, ok, boomer kia in oklahoma city, ok, and bob moore kia in oklahoma city, ok). the dealers were unable to replace the instrument cluster and reprogram it because it was against state laws. the manufacturer was not contacted. the failure mileage was approximately 140,000.

In late 2013 my driver side door would not open from the outside.then the drivers side back door would not open from the inside or out. then the passenger door would not open from the outside.we got this fixed because my mother is eldely and needed to be able to easily open her door. this was a cost of 600.00. to fix the back door they were going to charge an addtional 600 or more depending on if they broke the door panel , we would have to replace that at our own cost today my passenger back door stopped opening from the outside. my son has to climb over the seats to let his brother in. what if there was an accident in water or a fire and my children were unable to open their doors .this is unacceptable. this is no doubt a safety concern.

My sunroof exploded. it sounded like a shotgun and then raining glass. i was driving with a speed around 35-40 mph when this occurred. it was very traumatic.

My neighbor bumped the back of the kia with his buick no visible damage to either cars bumpers the kia was in park no one was in it the kia it then started moving down the street it rolled about 400 yards went thru some hedges and then stopped in a neighbors yard no injurys but the vehicle was in park the whole time ,i took the kia to the local kia dealer they had the vehicle 4 days and couldn't replicate what happened i told them i had read about a recall with a similar problem they said my vin # wasn't part of it i feel kia should adress this it wasn't imagined there were 3 or 4 neghbors that saw the empty vehicle just rolling down the street a responce would be appreciated thank you

The right rear passenger door on my 2011 kia sorento will not open from the inside or out since october, 2016. the dealerships that i have reached out to are quoting a $400.00 pricetag to "fix" this issue that is obviously the fault of the manufacturer. in reading the forums and links on how to fix this, it has become apparent that kia refuses to address the thousands and thousands of consumers who have been affected by this and i am compelled to report as hopefully the nhtsa can compel kia to issue a recall for this widespread issue as it is indeed a safety issue. does somebody have to die trapped in their kia for kia to address this?

I have not been able to open my driver side back door for over a year. it will not open from the inside or the outside. due to not being able to open the door it is practically impossible to fix it as we cannot get to the hinges inside of the car unless we remove the entire inside of the door and cut the door off of the car. this is a huge safety hazard kia that needs to be fixed!

My 2011 kia sorento has 2 rear passenger doors that don’t open. neither door can be opened from the inside and they can be opened from the outside approximately one inch. the only way to "open" the door is by pulling extremely hard on the outside handle (you can feel the resistance of the interior panel). the door does open, but the interior panel detaches from the door frame. once the door is closed again reverts to not opening.

The driver-side front door latch broke with no advance notice. i had made a stop and tried to reenter the vehicle. the door will not open from the outside. i don't see a safety recall for this vehicle, but i see plenty of complaints which indicate that it is either a plastic part of the door handle, or the locking mechanism. this should be covered under a safety recall, as it presents a safety hazard in the event of a crash where the driver is unable to exit without assistance since rescuers would be delayed in opening the vehicle. apparently all doors on this vehicle are subject to this same problem.

Tl* the contact owns a 2011 kia sorento. when the vehicle was started, the driver side air bag warning indicator illuminated. the contact called the dealer (tonito auto kia in rio piedras, puerto rico) and was informed to bring the vehicle in for diagnostic testing. the contact also stated that the air bag warning indicator illuminated back in march of 2012 and was repaired under warranty by tonito auto kia. the manufacturer was not made aware of the failure. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the approximate failure mileage was 97,000.

Tl* the contact owns a 2011 kia sorento. the contact stated that the rear passenger door handle fractured. the vehicle was scheduled to be taken to an unknown dealer. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Tl* the contact owns a 2011 kia sorento. while driving 60 mph, the engine stalled and the check engine indicator illuminated. the vehicle was towed to an unknown location. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 166,045.

Tl* the contact owns a 2011 kia sorento. while the vehicle was stationary, the air bag indicator illuminated without warning. the dealer and manufacturer were not made aware of the failure. the failure mileage was approximately 96,000.

While driving anywhere above 35 mph upon slowing down and the car downshifting the car jolts a loud bang/pop is heard the car lunges you forward it's quite violent i've taken to the dealer over 10 times and they just say they notice the popping but nothing is wrong they also said they took it for a test drive to test the unbelievably hard down shift . i watched them their test drive was from the front of the parking lot to the rear . they never went above 25 mph so they never tested the down shift it's happened for a very long time now and they just keep denying it i also had the top end of the motor go out at 5000 miles and feel like they are just avoiding it being a lemon.

Just started having problems with the car dying out when driving. for a while, you could start it right back up and it would not do it again for another week, two weeks, maybe even a month. took it to a car shop and they cannot figure out what's wrong with it, they say everything is coming out normal. but, just dying out is not normal. just recently, car died out while i was waiting in a fast food drive through, it to six tries to get it restarted.

Started car, airbag light came on. light stayed on for about aweek now no reason for it to be on. going to take it in and see what i'm told.

Driver's side door won't open from outside...a quick internet search reveals this is a very common problem with a bad actuator. this is a huge safety concern...imagine putting an infant or toddler in the car and then going around to open your driver's door. this is a big deal kia. i won't buy another one.

The locking/unlocking mechanism inthe rear passenger door failed now i am unable to open the door from the outside. the vehicle was running but parked in a parking lot. i attempted to unlock the door as my son was opening from outside.

My passenger side rear door will not open from outside, second time this has happened, other time was front passenger door. the car was parked when i noticed problem.

All of the kia sorrento 2011 suspension struts, shocks, strut mounting plate front left needed to be replaced. it sounded like loose bolts and the noise would then be a loud knocking especially on road going up and down hills and turns. also had to replace the tpms sensors, front and rear tension rods on both sides. this is the most costly car ever online numerous reports of same issue this should have a recall here is one reflecting same problem with sedona model - i suggest you check this forum under sedona 2002-2005 "sedona front strut". kia has a history of strut noise related problems. they finally came out with a tsb (kt2007020501) on the front strut issue for 2002-2005 sedona's in early 2007 !!! we have to remember that tsb's are for acknowledged problems by a manufacturer and that they have a fix for said problem, thus the tsb to carry out fix. if the problem is not safety related then no tsb. safety related issues are handled under recalls. an issue that is too expensive to fix and is not a safety issue is labeled "normal operating characteristics of vehicle" it's that simple and until you all start yelling to kia and not the service rep who is stuck between a rock and a hard spot you will not get results. my other sugestion to you guys is a mass letter writing campain to consumer reports automotive unit.

The front drivers side door will not open from the outside. online research has revealed that this is a common problem & design flaw that kia refuses to recall. extensive labor is required to fix the problem (broken plastic clip inside the door), resulting in expensive repair bills.

Blower motor resistor found not to be working. wondering if others have had this problem. no heat or a/c.

Air bag alarm appear on dashboard isn't going away

Vehicle stationary, the right front passenger door latch failed to open. was working fine one day and not at all the next. it is the outside door handle. inside still works. i removed the door panel and inner door panel and checked all linkage. the failure is an election solenoid in the actual latch itself. this often happens on other doors on these vehicles, which if they have a child lock leaves the door inoperable and makes it very difficult to remove a child in an emergency.

After driving 8 miles to my destination i parked the car and turned off the engine. i immediately saw and smelled smoke coming from under the hood. i got out, called 911, and began to see flames. the police arrived in less than 5 minutes but by then the hood of the car was on fire and by the time the firefighters arrived the car was completely in flames. there was never a warning light on the dashboard to indicate anything was wrong. we always take it in for all its routine maintenance and checkups with the kia dealer. it was just into the dealer 2 weeks ago.

I am unable to open my front passenger door from the outside. my car is out of warranty now and i called kia to see about a recall as a safety concern, and they said they do not categorize it as such and wouldn't issue a recall. i've done research and this is an ongoing and continual problem for them. what happens if my other doors malfunction this same way? i have small children who could be trapped in my car because i can't open the doors from the outside? what would happen if the car were on fire or we were in an accident and i couldn't get to my children??? i can't see how this isn't a safety concern when children could become trapped in the car!

Tl* the contact owns a 2011 kia sorento. while the vehicle was in the park position, it rolled away and crashed into a tree. the contact stated that the vehicle was recalled per nhtsa campaign number: 15v626000 (power train). the air bags did not deploy. a police report was filed and there were no injuries. the vehicle was not towed. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Tl* the contact owns a 2011 kia sorento. the contact stated that a metal banging noise was heard underneath the hood of the vehicle. the contact took the vehicle to the dealer where it was diagnosed that the motor failed and needed to be replaced. the vehicle had not been repaired. the manufacturer opened case number: k3454763. the approximate failure mileage was 63,000.

Tl* the contact owns a 2011 kia sorento. while driving 65 mph, the contact drifted to sleep and rear ended an 18 wheeler truck. the air bags failed to deploy. a police report was filed. the contact sustained bruises to her sternum, which required medical attention. the vehicle was towed to a dealer to be repaired for cosmetic damages. the manufacturer was not notified of the failure. the failure mileage was approximately 74,000. the vin was not available.

Takata recall, car is making a whinning noise when in idle also when excellerating. i believe this could be intermediate driveshift which is recalled on some cars but not mine. it does seem to be effecting the transmittion sometimes.

Tl* the contact owns a 2011 kia sorento. the contact stated that the air bag warning indicator illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and advised the contact to take the vehicle to the local dealer to have it diagnosed. the failure mileage was approximately 95,766.

Tl* the contact owns a 2011 kia sorento. while driving 55 mph, the engine stalled and the warning indicator illuminated. the contact pulled the vehicle over to the side of the road. the vehicle failed to restart. the vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 96,752. consumer stated new engine installed 4/18/17, also , the air conditioning does not work because of engine replacement. updated 9/27/18*jb

Started car airbag light came on stayed on. no reason for to be on.

Symptomatic of previous pcm/ecu failure. pcm was replaced 3 months after purchasing 2011 kia sorento new.

The engine began to be hard to start leaving work for home. then the next morning it was hard to start and would almost stall at idle. after parking at work i attempted to start it and drive to the kia dealership for diagnosis, it would not keep running more than a few seconds. the engine has suffered a catastrophic failure. the dealer says that it is likely that the crank shaft bearings failed, or possibly the connecting rod bearings. the engine needs to be replaced.

Tl* the contact owns a 2011 kia sorento. the contact noticed smoke coming from the vehicle and discovered that it was low on oil. the vehicle was taken to the dealer where it was diagnosed that the bearing was faulty and caused an oil leak. there was sludge in the motor, which needed to be replaced. the vehicle was not repaired. the contact referenced nhtsa campiagn number: 17v224000 (engine and engine cooling) as a possible solution to the failure; however, the vin was not included. the manufacturer was notified of the failure. the failure mileage was 55,000.

Tl* the contact owns a 2011 kia sorento. the contact stated that while the vehicle was operating, an abnormal ticking noise came from the front hood of the vehicle. the vehicle was taken to an independent mechanic where it was undecided if the exact part was the piston and the lower racket arm that needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 100,388. updated 06/22/17*lj

Drivers side door no longer opens from outside of the vehicle. safety issue

The airbag light came on in my vehicle and disabled the entire system. i took it to the kia dealership and they diagnosed it, and found out it was disabled due to an electric field sensor that is sensitive to all kinds of electronics. the technical service bulletin is tsb: bod 072. it has in there that "if certain electronic devices such as cellular phones, laptop computers, inverters, dvd players, radio transmitters, gps navigation systems, satellite radio systems, video games, and mp3 players are put on/around a passenger seat cushion (including in the seatback pocket) or if liquid is spilled on the seat cushion, the airbag warning lamp may illuminate with dtc b1447, b1448, b1764, or b1767" to me, this is a huge safety risk, as someone might have a cell phone on them or too close, and it disables the airbag system. this is for kia sorento (xm) 2011 to current, kia optima (mg) 2009, 2010, and kia rio (jb) 2010 to current.

On february 27, 2017, my 2011 kia sorento's engine died. i had only one warning that there was a problem and that was a lack of power. i was going up a slight hill and i had to floor the gas pedal to maintain 20mph up it. i went out at 830pm that night to take it to my mechanic and my sorento would not start. i had it towed to gorring automotive at 1030pm. on march 1, 2017, mr. gorring called and told me i would need a new engine. i contacted century 3 kia and spoke to the service manager dan. he stated that i needed to bring it back to the dealership to have it looked at. i also contacted kia consumer number and spoke to eric. eric told me the same information and i stated i did not want to pay for the diagnosis again. i had my sorento towed to century 3 kia on march 1, 2017. dan stated that he was surprised that my vin was not on the extended warranty list. on march 3, 2017, dan from century 3 kia called me and said that i did need a new engine. charles from kia's consumer number and dan from century 3 kia both stated that if i was the original owner they would replace the engine at no cost to me but since i am the second owner of the sorento, it would be my responsibility. i inquired at the cost of labor and was told 15 hours at $108 an hour. i have looked around and found that most engines with roughly the same mileage as mine are around $2,500. the total cost will roughly be between $4,500 and $6,500 total with all the fluids and other parts needed to return my sorento to a functional state. i purchased the sorento with 53,857 miles on it and had it for one year. i put 12,000 mile on it roughly. my sorento had roughly 65,500 miles on it when this happened. i have done some research and found this to be a common problem with the 2.4l engines. if this is true, why has kia not done anything about it.

For over a year now and happening more frequently, almost every day, when accelerating at 35-40 mph there is a hesitation and then a jerk in the transmission. also, when foot is taken off the accelerator it feels like the car is going to die. this happens when driving in the city and the highways. i told the dealer every time i went in for a oil change. informed dealer last week and i was told i still had time (warranty).

Tl* the contact owns a 2011 kia sorento. the contact stated that both front and rear driver and passenger side door handles failed to operate from outside of the vehicle. as a result, the contact was only able to enter the vehicle through an open window with the inside handle. the vehicle was taken to an independent mechanic where it was diagnosed that the door actuators and door handles needed to be replaced. the manufacturer was notified of the failure. the failure mileage was 205,000.

Driver side front door handle wont open door.

One day the drivers door just won't open from the outside. it broke from the inside i had no accidents or damage that could affect the door at all and i've been doing some research and it seems to be a common issue with this particular model.

While driving one evening, my airbag light comes on, then it turned off, and this happened for about a week. now it is on 100% of the time.

I was driving at 65 miles an hour on flat roads and the car went to shift to a higher gear and clunk the transmission feels as though it is going to break. this has happened numerous times. i have also had trouble with the clunking noise when i am going 40 and getting ready to speed up. please help fix this problem for the saftey of others.

The passenger side door handle completely fell off in my hand when i attempted to open the door to get my grandchild out of the car. the car handled was defective and my grandchild remained in a car in extreme heat while i tried to get into the car another way. i crawled over the driver's set and pushed the door open from the inside to be able to pull the child out. i should not have to crawl around in my car to get a minor out of it. nor should anyone be exposed to texas heat for any amount of time due to car failure. called kia customer center and was told to take car to be evaluated at a dealership near me - they chose. the service area didn't even look at the car -- saw the car handle i brought in and said 'well why you bringing it in. it's broke. i can tell that by looking at it." he said he would open a work order that day. no response, i called kia and they called this person who said he was just then writing up the order. weeks later i called kia customer service and i was told that some sales manager (no name, would not provide phone number) had denied covering the repair of the part. i told the kia service to appeal it -- this plastic part is on the passenger side of my car. for 6 years, this car has been used by me exclusively m-f to an from work. once in awhile on the weekends, i take a grandchild to an event or sometimes i have carried husband to ymca.. if the part failed due to use, the drivers side handle should have failed. i looked online after learning from kia that there would not be a recall on this issue. i saw hundreds of people in the same situation i was in - warranty didn't cover it since it was over 70,000 miles. the 'fix' repair is over $500. i saw that a class action is being discussed. since it is always the passenger door handle that fails for 2011 kia, it is obviously due to kia using a substandard part.

The driver door won't open from the outside.

Car jolts/shudders/ slightly jerk when pressing on the gas pedal for more power. car suddenly jerks forward when going from 60 to 65 mph.

While i was driving on a city street and turning a corner the car made a loud clunking sound then stopped. the engine continued to run but the car wouldn't move forward. tried to shift gears but engine just reved up but would go. had to put the emergency brake on to keep it from rolling. finally had to have it towed off the street. we took it to a mechanic and he thought it was the same issue as the nhtsa campaign id 11v258000 and group service campaign number sc 082 [rev 5] so he called the local kia dealer to confirm. despite my car fitting make/model/year/manufacture date they said this vin was not part of the recall. he suggested that i do further research.

My care is only 6 years old and i have already had to repair and replace my door latches on the driver door and the passengers driver side door. this has worn entirely too fast. none were misused. i have childrenand both completely failed to work creating a hazard to entering the vehicle.

Left rear door will not open by door handles inside or outside even with the door unlocked if kids are in the car it is a safety hazard sitting still when it first happened

Air bag warning light came on and has stayed on. took car back to dealer was told that the clock spring replacement is under a recall and that the ocs mat is defective i cant pay 2000.00 for this repair and think that this should be recalled as it goes hand in hand with the clock spring. please look into this matter as it is not cover under warranty.

Tl* the contact owns a 2011 kia sorento. when the vehicle was started, the passenger side air bag warning indicator remained illuminated. the dealer and manufacturer were not contacted. the vehicle was not diagnosed. the failure mileage was 75,000.

Airbag warning light came on unexpectedly even though the airbags have never been deployed and there has been no damage to the vehicle. there are numerous complaints online about this same issue describing a broken clock spring or passenger occupant sensor mat. kia has had this same issue with other models as well and there needs to be a recall asap. i will not be able to fix the problem at this time since i have mounting medical bills. kia needs to add this vehicle to the recall list.

Back up camera doe's not work some times causes problem when backing up you can not judge distant behind vehicle can be dangerous when you cant see if there is a person walking behind you. problem may be in the camera lots of the same problem is talked about on the internet by other people with the same problem.

Front passenger side won't open from outside and rear passenger door won't open at all.

Beginning march of 2016, loud banging and clanking when starting engine. i took it to dealership where they diagnosed it with bearing problem which could potentially cause engine failure. vehicle out of warranty so no coverage for an estimated 6,000.00 repair. when mention of recall came out i was relieved as i am still driving the vehicle. however, it seems that the recall only covers 2012 or newer models. the 2011's have major engine issues as well and need to be included in the recall

Air bag light is on. kia dealer says they need to replace the weight sensor mat on the passenger seat with the part costing $2400. odd that so many people have this problem and the cost of the part varies by over $1000! this should be covered by the extended warranty! car only has 80,000 miles on it.

Airbag clock spring is bad. open circuit. dealer has in stock. but not permitted sell the part because this is not the updated part, which is on national back order. kia of north america states it has an extended warranty but parts are not available until october. i can not allow my 22 year daughter to drive on the highway without the airbag.

The drivers side rear door will not open from either the inside or outside. this is ridiculous. there are literally thousands of the same complaints online and the kia dealers are replacing those that are under warranty, and brand new ones (door actuator problem). it is obviously a factory defect, yet kia won't issue a recall for the door actuator. i want to be able to use my back seat. also a safety issue if my family is in the back seat.

Driver side door will not open from the out side. the doors are unlocked and the only way to open the door is from the inside of the car. this is a hazard and a safety issue. i have read on many blogs with other kia sorento owner having the same issue. i have a baby, and having to open my driver door from the passenger side crawling through the car.

2011 sorento shift really hard, sometimes i have to force it to shift by lowering speed, sometimes it does not want to shift at all and then my engine light comes on, then shifts really hard and wants to stop on me as i am driving. sometimes at a light it does die, but then start back up. one time it would not go even with pushing the gas all the way down.

The sunroof of the vehicle exploded while i was driving it on the interstate

In the past 3 years i've had two of my external door handles break off without explanation or incident.

The second row seats do not correctly release or latch.

70,000 miles on this vehicle. driver side door cannot be opened from the outside. very serious safety issue with many complaints filed. cheap plastic mechanism is to blame. many other complaints on other doors also.

My sunroof exploded as i was traveling north on the 605 fry around 6:00 am on 8/31/16. i was no passing under any overhead bridges nor did i experience any debris hitting the car.

Driver and rear passenger door handles no longer open doors from the outside. rear door from inside or out due to engaged child lock

Tl* the contact owns a 2011 kia sorento. without warning, the plastic door latch piece prematurely fractured on the front driver and passenger side doors. the contact was unable to open the doors from the outside. the contact was locked out of the vehicle and had to make the necessary adjustments with a locksmith to unlock the doors due to the failure. the vin was included in nhtsa campaign number: 15v626000 (power train). the manufacturer was not notified. the approximate failure mileage was 70,000.

Driver side rear passenger door will not open from the outside. can open from the inside only. huge safety risk of not able to remove small child from the vehicle. also, in case of accident, not allowing exterior extraction without breaking glass.

Takata recall. i own a 2011 kia sorento. my back door handle (on the drivers side) will not open the door from the outside. the door handle has not worked since 2015. today, august 28, 2016, my passenger door will not open from the outside. there has been no damage to the vehicle that would have created this problem.

Airbag warning light came on unexpectedly even though the airbags have never been deployed and there has been no damage to the vehicle. i have been advised by the dealer that the airbags will not deploy since the light is on. my vehicle has approximately 75,000 miles. there are numerous complaints online about this same issue describing a broken clock spring or passenger occupant sensor mat. kia has had this same issue with other models as well and there needs to be a recall asap.

Takata recall. my drivers side passenger door will not open from the inside or outside. when i contacted the dealer they told me that it isn't covered under warranty anymore. they said it will cost $4oo. this site is full of these complaints so why isn't there a recall on it? does a child have to get stuck in one of these cars and die before it is fixed??

Drivers side door does not open from the outside. was parked in the driveway. worked fine one minute, and the next i couldn't open it. i have to go through the passenger side door to open or leave drivers side window down and reach in to open. many complaints concerning this already.

The drivers side door will not open from the outside. my car has just over 40,000 miles. if there were an emergency, accident were the driver was unresponsive, a responder could not open the door from the outside to reach the driver. a kia dealer service manager believes the problem is a failed door latch and the repair cost is approximately $450-$500.

My air bag light is on so we hooked up the scanner and it threw the code b1346 for the clock spring which seems to be a problem with alot of other's as well.i think their should be a recall and i will be calling kia and complaining

4 months ago, both low beam headlights burned out at the exact same time. i replaced both. this morning, the passenger side low beam headlight burned out. i will replace it this evening. 2011 kia sorento ex, v6, auto trans, no towing package.

Already filed complaint about 2 doors that you cannot open from the outside of the vehicle when unlocked, now i have a 3rd door that won't open from the outside while unlocked. gonna have to climb in from the hatchback pretty soon. they all open from the inside, not the outside. so now i have to leave the child safety locks open all the time, hopefully my 3 yr olds won't pull on the door handle from the inside and fall out of the vehicle. all this within the last 3 weeks. i'm guessing somebody has to die before this will be recalled. going to call dealer today to see what they say.

Having trouble with service dept of local dealer regarding driver's side axle as it enters the drivers side transmission case. dealer tells me it's normal for this amount of "play" - they say it is designed this way for going over bumps - don't believe them at all as i know that the cv joint handles the bumps. i know that the shaft and the bearing are a very precise fit and there should not be any play. there is a grinding noise when slowing down and a fluttering/clicking noise when i pop the vehicle in neutral at about 50 mph (this is probably the splines on the end of the shaft not mating into the differential correctly - misaligned - because the bearing has failed). dealer keeps telling us it's either our brakes or tires. they have checked the brakes 4 times already and found nothing but they do acknowledge the grinding noise is still there. this vehicle is dangerous to drive in this condition as the symptoms keep getting worse. it has been at the dealer's service department this time for 6 days already. the vehicle is still under the 100,000 kia drive train warranty (vehicle has 91,000 miles on it). i have sent the video along with this same note to [email protected]. would like your opinion of what the amount of movement signifies on the axle as shown in the video - pretty sure it is evidence of a failed bearing (which has led to further damage within to the differential and shaft splines). thank you! *tr

Driver-side front door will not open from the outside (will only open from inside). drive-side rear door will not open from inside or outside. passenger-side rear door will not open from inside or outside.

Driver side door will not open from outside. i have 61,000 miles on vehicle . i had to open passenger side door and reach over to open door,

In august 2010 there was a recall to reroute the wiring harness for the starter and was supposedly corrected. three weeks ago i was coming down a mountain in the vehicle (2011 kia sorento) and i noticed a little hesitation. when i stopped the vehicle, it would not start again. i had it towed to the local kia dealer and they advised that the fuse panel had been shorted out and was defective. they said that kia would provide the fuse panel if i would pay the cost of the labor. i reluctantly agreed. when i picked up the vehicle, they stated they had to put a "salvaged starter" on the vehicle to get it to start. i again reluctantly agreed because i didn't have money for a new starter($500). when i checked my past repair ticket i noticed that kia and the dealer supposedly rerouted the starter wiring harness on a recall. after checking with other technicians, they advised that if the wiring harness was not installed correctly, it could have shorted out the starter and fuse panel and possibly could cause the vehicle to suddenly loose power even while driving. i'm afraid to drive the vehicle now; fearful that it will loose power while in operation causing an accident and possibly loss of life.

Nhtsa recall number: 15v-626 recall date: november 6, 2015 failed to contact me about this recall.

Kia sorento 2011. parked. first it was one door, just stopped opening from the outside, opens from inside, unless you put child safety lock on, then it won't open at all. then today the other side not opening from the outside. all open from inside, only problem is what to do when all four stop opening from outside. if my kid is in there, falls asleep, and it's hot outside, how do i get the kid out if i can't open from outside, somebody is going to be seriously hurt or killed from this problem. from the looks of things there has been a lot of problems with these doors.

Outside driver door handle failed. could not open door from outside even when unlocked.

My 2011 kia sorrento parking lights stopped working. mechanic stated that wire harness had to be replaced from turn signal switch/inside steering column and down through to rear lights. he stated that the area was packed with dirt and debris even into the headlight assemble. mechanic couldn't figure out why the area was so packed with dirt and water. total repair cost $398.00

Kia sorento 2011 esc dbs lights on dashboard and either cannot get out of park or when trying to shut vehicle down will get stuck in between neutral and drive, i shut down car but obviously cannot take keys out, wait a few minutes restart in neutral and sometimes i can get it in or out of park. sometimes this is done several times.

Over the course of the past 6 months, i have had several problems with the door handles on this 2011 kia sorento. after searching online, ive found its a major problem that kia refuses to recall. this is absurd. the front two doors on the kia will not open from the outside, but will from the inside. one of the back doors has a handle that has broken off after little use. ive read hundreds of stories of this happening and kia needs to make this right. the extensive labor it takes into removing the door handle is the problem for the price. most service dealers want hundreds of dollars to fix a plastic door latch/actuator and that is a rip off. these need to be recalled immediately for safety reasons. if a crash were to happen, and the inside also quits working, how would you exit the vehicle?

My driver side door just stopped working from the outside. it unlocks, but the handle does not open the door. this is such an inconvenience, not to mention a safety issue. i searched and see tons of complaints about the same thing, but no recall. i am so surprised at kia for not taking responsibility

Front passenger door handle will not open door from the outside.

You say you want me to report it when the manufacturer fails to perform the recall work, but you have no way for anyone to do that. you are as bad as the manufacturer who failed me. i can't count on you to do anything, you've made that very apparent.

Chrome cracking on driver's inside door handle causing severe cut on hand when attempting to open vehicle door.

A whirring/whining noise from transmission/drive shaft area when driving above 20 m.p.h., going straight ahead' on smooth pavement. i just purchased this car from a kia dealer and a search does not show that nhtsa action # pe11010 was ever done. campaign id# is11v258000. please advise as soon as possible.

Drivers side,rear seat passenger door lock does not open from outside or inside. the door locks are electrically opened via key fob opener. i had this difficulty before but had been able to open from inside. i am fearful that the child lock on the jamb of the door may have been flipped to the locked position. in any event the door will not open. the vehicle was purchased used in aug of 2015 with 46k on odometer. the unlocking issues were noted when the vehicle was stationary as the door locks originally engaged when the transmission was placed in drive. the locking problem was likely first noted in early fall of 2016. by november of 2016 the door would neither open with the key fob button, electrical switches on the master door control on the drivers and front seat passenger interior arm rests, or the the interior passenger door handle from the inside. the remainder of the locks have not failed to open with the key fob, electric switches or with the interior door handles. this situation presents a safety concern particularly to driver's side rear passenger as exit from the vehicle through the door is not possible at this point. the situation has not yet been repaired.

Driver air bag light is on and won't turn off

The right and left rear outside door handle cover/cap as come off the car. seems it would be some kind of manufacturing issue that both handles would come off. the replacement part is only about $15 but the dealer wants $100+ to install the replacement. one door handle came off in october 2016 and the other came off this last week in january 2017. i don't mind paying for the replacement part but not the installation costs.

Airbag warning light on but no reasons, no error codes

I have a 2011 kia sorento awd lx the front driverside door will not open from the outside.

We almost died on the highway today! we were turning to highway we stopped and again. unfortunately the car moved only 3 yards and stopped. mechanic says it was the transmission and the recall sc 089 was not done properly or never done before even kia dealer says otherwise.

Push button start. sometime it starts and some time it does not. hit and miss. battery replaced. alternator replaced, starter check. car does not always start the 1st, 2,3,4,or 5th time

Rear driver side door will not open from outside or inside. no impact or damage.door handle just stopped working.

The transmission is banging even when not shifting. i was driving and heard a bang and a jolt, i thought i hit something, but there was nothing around me. it's starting to happen more often. i think there's something wrong with the transmission. i looked online and found a bunch of complaints for the same thing. i don't feel i should have to pay for a defective transmission when it appears it's a common problem.

Hello, it seems that the recall sc 089 that was done on my kia did not fix the issue with the transmission. kia should come up with the better solution cause there is a high risk of the transmission failure. we had the same issue with our transmission as described on sc 089 and almost crashed on the highway. kia dealer said it is not their issue cause the repair was done. so even kia aftersales processes do not work as they keep the dangers cars on the road.

Tl* the contact owns a 2011 kia sorento. while attempting to open the passenger side door from outside the vehicle, the lock failed to open the door. the vehicle was not diagnosed or repaired. the contact also received notification of nhtsa campaign numbers: 156260000 (power train) and 13v114000 (service brakes, hydraulic, exterior lighting). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 78,000.

On 1/16/2017 i went to a dr appointment. when i came out i unlocked the car and the outside handle on the driver's side door wouldn't work. the door was unlocked but the handle would not work. i had to go into the car from the passenger side and climb over to open the door from the inside. this was not easy as i am a short 67 year old woman. took the car into a mechanic and he had to order the entire latch assembly $243.50. i checked on the nhtsa site and there are so many other cars that have had this safety issue also. it looks like that this problem is becoming a bigger problem as our cars age. hopefully my other doors won't break also as was the case for several other owners. please look into this extremely potentially dangerous issue and have kia issue a recall. thank you for your time. *tr

Transmission is stuck in 4th gear while driving i can go in reverse and forward but when i go forward it is stuck in 4th. *tr

I have two doors that will not open from the outside. i searched online and see that this is a common problem but i do not see a recall. i think something needs to be done to force kia to recall and fix this problem

While i was driving at approximately 65 mph, the panoramic sunroof spontaneously detached, flew off, and shattered leaving a gaping hole in the roof. if someone had been driving behind me, they could have been seriously injured or killed. the body shop that replace the sunroof explained that a manufacturing defect caused the failure. i reported this problem to kia, but kia was uninterested. i'm reporting this because i fear that someone could be harmed or killed if their are other sorentos with the same manufacturing defect.

I was informed brake lights were not illuminating. electric stability control idiot light showed up on dashboard right before being informed. car is also not shifting into park or reverse. drive gear seems ok.

Driver side door on my 2011 kia sorento stopped working yesterday,. would not open by remote or key. i had to climb in and crawl over to drivers door to get into car. this is a serious defect that could result in death or injury to me and my passengers during a very common event in houston - flooding. if i was pinned in my car going under water and no one could open the door by any means then i would drown. just how many complaints do u need to have to recall your obvious defect? i have seen an alarming number of people who have complained to you on the same but no actions are taken by kia to remediate this dangerous default. people have been charged up to $900 to kia dealership to fix their shoddy cost saving cheap door only to have the other door(s) on their car go out within weeks. in other words, we should always be ready for this much reported safety hazard! it is going to flood in houston tomorrow...hope i am not trapped in my car due to your negligence. oh and there are lots of other issues that could happen, unable to get my grandchildren out of the car in a houston summer! *tr

Random and intermittent drivetrain shuttering and vibration - since aug2019 the 2011 kia sorento ex awd has experienced intermittent and sudden severe shuttering and vibration from the drivetrain. the vehicle has been brought to a kia dealership on 3 occasions and the problem could not be replicated nor diagnosed. yet the problem remains. the issues has randomly occurred a total of 8 times starting in aug2019 and more recently in jan2020. the frequency of the shuttering / vibration is directly related to the speed of travel (vibration frequency slows as the vehicle slows). on each occasion, i had to pull over to a complete stop since the vibration was so severe. however, following a complete stop the vibration and shuttering would disappear when placing the car in drive and proceeding to drive again. this issue remains unresolved, and i consider it a safety issue. additional info in the attachment

It started like a low sound from the engine when i tried to speed up three days before monday. and this noise was growing while driving on road. the car slowed down gradually and stopped the engine. the mechanic helped me reach my apt and parked after he changed only the starter, he said engine failure due to defeated bearing.

Tl* the contact owns a 2011 kia sorento. the contact stated that the vehicle failed to start, without warning. the vehicle was towed to an independent mechanic where the contact was informed that the failure was due to the timing chain. the contact called taylor kia of toledo (6300 central ave, toledo, oh 43615:419) 842-8811) however, the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure and referred the contact to nhtsa for assistance. the failure mileage was approximately 127,000.

Instrument panel warning lights all come on during driving. shut vehile off and restart after several hour , restart and the warning lights are all off. they will all come back on again after a while when driving .this has been intermitent for two months

I was driving to bakersfield to visit my sister. me and my grandson were on the 5 frwy when my car started losing power. i pulled to the side of the frwy and waited for the tow truck. my car never started again. since then i have been told that it's the motor. my car never had any problems never ran hot or anything

I have a 2011 kia sorento whihc has 136k mileage on it. at 2014 while i was on dealer for regular maintenance they burnned my engine and replaced with new one. can had 25k on it. last friday i was driving on highway and my car started to make sound and sound started to come from engine and it stopped completely. mjaor engine faliure again and delaer not willing to change under warranty. kia need to address this issue

The headlights will go off at sporadic times while driving. this condition is frightening, particularly at night since we live in a rural area with no street lights on many of the roads. it is extremely dangerous to find yourself in total darkness on country roads that have deep ditches on either side.

On december 2, 2020 my kia sorento started making a knocking noise. no engine warning lights came on. i went to go head home from work on the interstate and i heard a clank while i was driving my brakes locked in traffic then all the lights on my dash came on and my engine shut off in the middle of traffic. my car would not turn back on and i had to call my insurance company geico to have my car towed home. very scary and very dangerous. it still doesn't not turn on whatso ever. i have videos but not in the right format to open.

My door handle or door latch will not open from the outside on my drivers side door and also my left back door will not open from the outside or inside. it is dangerous for and my kids. also, my headrest has fallen off. i have issues with my lights, they will not work for the interior.

A month ago while driving home from a day of shopping and the drivers side air bag light came on. i checked the wires underneath the drivers seat to make sure everything was still connected the light stays on. the engine light came on just yesterday 12.5.2020. stays on will not shut off. i checked the gas cap to make sure it was tight then went to auto zone so they could use their dtc. (the clerk put an estimate of miles on my paperwork as he did not go outside to get actual milage.)the code was obd2. i was due for a oil change and transmission flush. i got those repaired but still have issues with the light. the paperwork states error code read p0014 exhaust camshaft position timing over advanced bank 1 indicates that the bank 1 exhaust camshaft position timing was advanced beyond limits for a predetermined. of time. the only thing i noticed was that i didn't even have the heat on and there was nice amount of heat coming through the vents but the heat dial was on the off position. the instrument panel.

Check engine code for transmission fluid temperature sensor a circuit high input and transmission fluid temperature sensor ckt range / performance codes 0713 and 0711. has there been any recalls? 2012 kia sorento lx. always on check engine light

Oil pressure sensor went out then oil was thrown out all over engine and under carriage, while driving down the road with no heads up. this happened twice ( 2 different times) in three years and this isn’t conceded a fire issue. 7/4/2016 first time, then 7/22/2019

Tl* the contact owns a 2011 kia sorento. the contact stated that keyfob failed to unlock any of the doors on the vehicle. due to the failure, the contact had the vehicle towed to napleton river oaks kia (1951 river oaks dr, calumet city, il 60409) where a diagnostic test was still pending. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 100,000. the vin was not available.

The driver side door will not open from the inside, i had a similar problem with the passenger door about 6 months ago. i looked this up and it appears to be a problem with many of these kia cars. i am afraid that all the door might do this and i would not be about to get my grandkids out or if i had to get out in an emergency i could not exit. now i have to roll down the window and reach outside the door to activate the door handle from the outside. my fear is this will stop working and i will be stuck in the car. i am an older person so crawling over the console would be almost impossible. i believe it is a broken door latch on the inside of the door

Tl* the contact owns a 2011 kia sorento. the contact stated that while driving approximately 30-50 mph, there was an abnormally loud thud coming from underneath the vehicle. the vehicle loss motive power and was guided to the side of the roadway. the vehicle was restarted and driven 5 mph to the residence. the contact stated that since the failure, the vehicle failed to exceed 20 mph while driving. the contact referenced nhtsa campaign number: 11v258000 (power train) however, the vin was not included. a dealer was not contacted. the manufacturer was made aware of the failure and a case was filed. the approximate failure mileage was 185,000.

When driving on the highway, the vehicle will shut-off without warning. this has happened about five times in the last four months.

Air bag light stays on after battery replacement. dealer wants over 1200.00 to repair.

The air bag light turned on with our any reason. car won't acelerate, stop and get speed in unsafe wait on the highway.

I have had to replace the head lights on my vehicle long before they should have ever been needed to. in fact i literally just got it back from dealer today after they did recalls on the vehicle and the driver side is out, which was replaced by auto zone not even a month ago. the side blinker that is next to the headlight is also out now too. i'm not sure of they knocked something loose, but it was working this morning. however, now reading the other complaints about the headlights burning out too quickly, i'm starting to wonder.

Airbag light has been on for miles. kia states it is not under warranty, but that the entire airbag system is deactivated due to this error code. they quoted at the least $1,500 in parts alone, not including labor and they can't guarantee that will fix the problem. i am finding this a common issue in 2011 kia sorento. this should be a mandatory recall. people can't afford to fix this problem. but this is a major safety issue. nothing caused the airbag light to come on. my car has never been in one accident nor have i ever hit anything with my vehicle.

The car was not always responding to me when i wanted to accelerate, i would hear the rpms going up but the car would not go faster, then a puff of white smoke would come out the tail pipe. then one day, i was driving the car and it started making a clanking noise when i would push the gas pedal. it sounded like the noise a roller coaster makes when you are clanking up the hill at the beginning. took the car to the dealership and they took the engine apart to find the problem. the car has an engine defect that was diagnosed by a kia dealer as a manufacturers defect. now the car is not drivable and kia is refusing to pay for a new engine. kia needs to recall all vehicles with these engines. they are built by hyundai and they recalled their vehicles with the same engines. *tr

2011 kia sorrento/the car the lock mechanism failed. the car will not lock with the key fob or when pushing the locks in the door. approximate failure was 80,000 miles. took it to the dealer said i was over mileage for the repair. it will cost about $800 for repair. i am seeking advice to see if extended warranty will cover this cost. i have already replaced the front drivers door latch, i received a letter saying the repair on the locks would be done but apparently it does not cover this part. 5 year old car no locks work at all.

Both doors locked on left side. can not enter care on left side. running or not. i'm locked out. air bag light has been on while under warranty at time i ask them to fix it. still not fixed.

In the last week, the vehicle shut down completely while driving. the first time it happened on the highway while driving 70mph - the car shut off and dropped to 50mph, the steering wheel locked but it started back up. twenty minutes later while driving 25mph on a side road, the same thing happened. and then again while in a drive thru line. this has since happened twice while on the highway. the vehicle does start back up again but it is obviously unsafe to drive, especially on the highway. after researching the issue, i found there was a recall on 2011-2013 models with the same issue. i contacted kia and was told my vehicle was not part of the recall but to bring it in and have it looked at. i have an appointment on monday, december 19, 2016 to have several other recall items corrected. *tr

Failure of airbags to deplore. accident 12/1/16. insurance company has subsequently rendered the vehicle a totaled lost. accident happened while vehicle was crossing a intersection (city street) and stuck another vehicle in the midsection.

Tl* the contact owns a 2011 kia sorento. while attempting to shift the vehicle into any gear, a loud popping noise could be heard from the front passenger side of the vehicle. when the brake pedal was released, the vehicle would not move forward and rolled backwards. the contact mentioned that the vehicle had to be turned off and restarted in order to resume normal operation. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 11v258000 (power train). the manufacturer was made aware of the issue. the vin was invalid. the failure mileage was 79,000.

Air bag light came on at 90,000 and and its never been hit i took it to the dealer and they want 2000.00 to fix it ,i'm on ssi .this is a safety issue please help?

After our purchase of the vehicle, the cancel button would get stuck at the top of the button. therefore not being able to turn off the cruise control system completely. without the brake switch it could cause the cruise control to not disengage.

Tl* the contact owns a 2011 kia sorento. while the vehicle was stationary, the cv axle leaked fluid. the vehicle was not repaired. the manufacturer was not made aware of the issue. the failure mileage was 101,000.

Airbag sensor light came on indicating there is a problem with the airbag. i have never been in an accident, i bought the car new, and i am the only driver. it just came on the other day and has not turned off. i am afraid that the airbag will not deploy in a crash.

We purchased this car brand new in 2011. it has been serviced and never in an accident. at 104,000 miles, the airbag light came on and now is not working properly. if an accident were to occur, i'm afraid the airbag system will fail resulting in preventable injuries/death. after researching this issue, there have been multiple complaints filed concerning the airbag system.

Tl* the contact owns a 2011 kia sorento. the contact stated that the rear driver side door would not open from the outside. there were no warning indicators illuminated. the dealer diagnosed that the door lock would need to be replaced. the vehicle was not repaired. the manufacturer was not notified. the vin was invalid. the failure mileage was 95,000. updated 01/23/2017*ct updated 7/10/18*jb

Vehicle started grinding with no prior issues at a stop sign. would not move at all. towed to mechanic and was told that the intermediate shaft had broken. found previous recalls for this exact problem on other 2011 kia sorento 2 wheel drive 4 cylinder models, the exact same make, model, and year as our own. called kia and was informed that there was indeed a recall, however it was not in effect for my vin. the same model, year, everything. just not my vin. very expensive repair that will likely require the replacement of the transmission. kia is aware of a problem with these intermediate shafts and is not properly repairing thousands of vehicles. *tr

The driver side front door will not open from the outside of the vehicle. it is like the door is locked, however it is not locked. if i am in an accident or need to be taken out of the vehicle, no one will be able to open the door to get me out. it remains this way at all times; including when the car is stationary and in park. there is a warranty extension offered by kia, but they are telling me this does not apply to all the vin's!

My seat belt keeps locking on me. fortunately, thus far i have been able to eventually get it to come loose. sometimes it is a little difficult to fasten. i'm afraid someday i will need to get out fast and won't be able to. i am parked and the car is turned off on a city street and sometimes in my driveway and stores.

My husband and i noticed that paint was coming off the roof of my kia sorento 2011 model after the car wash. this was around mid 2017. on nov 7, 2017, i took my car to a body shop to inquire about fixing the paint damage. they informed me that they have seen many kias sorentos come in with the pearl white color have delamination. they informed me to check with a kia bodyshop to see if they would cover this. they said that it is a factory issue. so i went to the kia body shop and talked with the manager and after a few days he got back to me and told me that kia would cover half the cost to fix it. well i never got it done because if it is a factory issue and i believe that kia should cover all of it. i couldn’t afford to pay what kia wanted to charge for the paint job and make my car payment at that time. so i waited and now the roof and hood paint are continuing to come off and even worse rust. i can’t afford to replace my car at this moment. i would like to continue driving my car, but not only is it embarrassing, i worry about the rust effecting areas at the top of my windshield. i see many white kia sorentos with this issue in my area and think why hasn't this been recalled and covered by kia nationally. i feel kia needs to take responsibility and fix this issue for the us consumers who have spent their hard earned money on their product. i don’t feel that i as a consumer am being treated fairly by this company. i feel the product and quality is subpar and that corners were cut to create a better bottom line for the corporation. kia needs to do better. you need to do a national recall on all white kia sorentos with this paint delamination issue and repaint the whole vehicle correctly.

I was headed to work a 10 min route for me about 3 miles in traveling at approx 55 mph engine stalled out had to pull over and restart the car.this happen twice in a week span.

The transmission or engine tends to stall in the middle of driving like not changing gears, gets locked, jerks back and forth till it unlocks or changes gears while at the same time slowing or stopping car in it's tracks. rpm go to 0. feel like a transmission slippage . sounds like trying to change gears. it happens at least 2-4 time a year since i have had the car. these past two years the gears locking is getting worse and the car slows down instantly from driving on the frwy 60 mph down to 35 mph instantly almost having cars hit me from behind. same for driving on the street going 20-40 mph dropping

The driver's side front door will not open from the outside. i have found a lot of forums on the internet where a lot of other people are having this problem. what if it were to happen to all 4 doors with a kid in the car?

Car has bucked or stalled on an intermittent basis for the last 60,000 miles (car now at 110k) , to the degree that i wouldn’t let my kids use the vehicle. as with other issues dealership claimed “unable to recreate” leaving me with no fix for a potentially fatal safety issue. car had shut down on i-84 in hartford ct, luckily i was able to do a restart quickly. sorento model year 2011 has voluntary recall for computer issue that sounds similar but was told only certain vins were applicable, which should be explained as to why that would be. see attached pdf. bucking on highway can be severe, engine light blinks but leaves no code. dangerous and many instances on internet!

Headlights (low beams) shut off while driving. often seem to occur when using signal or afterwards. lights other times might just go off briefly, or require driver to put high beams on then toggle down to low beams. occurs often on highway and secondary roads. many similar reports on internet. there had been a warranty extension for low beam wire harness that may or may not be associated, however any loss of lights due to a known problem is clearly a safety hazard. kia has a history of minimizing issues that should be safety recalls. dealership service area continually states they cannot recreate issue, of course they attempt during the day light hours.

Paint delaminating causing rust on hood and roof of vehicle, gradually getting worse.

Doors fail to open from the outside of vehicle. headlight wiring harness will melt wiring for the light bulb and kill the lightbulb. driver seat feels loose, however the bolts are as tight as they will go.

Rear camera goes black occasionally when put in reverse

Doors on recently bough sorento will not open from inside or outside. this is a common problem and yet kia has failed to issue a recall and that leaves consumers stuck with repair costs not covered under warranties.

Car makes a bad noise when starting up. seems to be the timing chosen. kia knows about it and made a repair but has to be repaired at owners cost. they should pay for it since they put out bad product

Engine started clicking and smoking while in motion going 70 mph on the interstate. my engine blew at 158,000 miles. i had normal regular maintenance. my mechanic did regular oil changes.

Drive side airbag light came on and now steering controls are not working. kia dealer stated its the air bag control module that is faulty

In 2018, while driving, my 2011 kia sorento with 101,000 miles, the engine completely stopped with zero warning. it was deemed an internal engine failure and while kia had a known engine issue, they refused to include my vin in the recall. i paid out of pocket to have the kia dealer install a kia supplied engine. 2 years later, with 20,000 miles, the same issue happened again. while driving at 70 mph, the engine failed. fortunately i was able to get to the side of the highway and good samaritans stopped to help push me out of harms way. again, kia will not cover the repairs. fortunately i could smell the hot engine and immediately called for a tow rather than try to restart the engine, after learning the engines burst into flames.

At 103,000 miles, my 2011 kia sorento had catastrophic engine failure with no warning. it was deemed to be an internal engine failure, known by kia, however they refused to include my vin in the recall. i paid 2700 for a replacement through the kia dealership. 2 years later, at 1240,000 miles, the second engine failed. again, no warning lights, simply driving forward at 60mph when it stopped. kia refuses to cover anything again.

The issue i am having is that the entire lighting system will shut off when driving. its spontaneous when it does it but it sometimes comes back on. this causes me to be driving on the interstate at night with no way of seeing or others to see me. took it into the dealership and they couldn't find anything wrong when they replaced multiple parts on the vehicle.

My vehicle's airbag sensor comes on and doesn't go off .

The right rear passenger door has locked it's self shut for no apparent reason and the kia dealership has stated that it's a senser that's going to cost $300.00 to get it open

I was leaving my mom house around ten o’clock at night. as i was five minutes away from my apartments my car made a loud sound and started to slow down. i stop my car and put it un park and i seen smoke coming from inside the hood. i get out the car and grab my son and , i knock on someone’s door for help and after that fire starts. i call the fire department and they came in about 3-5 minutes and they forced my hood open due to my hood latch missing . after the fire was put out i found pieces of metal on the ground from my kia.

Tl* the contact owns a 2011 kia sorento. the contact stated that the rear passenger’s side door failed to open from the outside however, opened from inside the vehicle. the contact had to climb over the driver’s seat to open the door. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 144,000.

Left blinker is fast after replacement and dim. right headlight replaced and works temporarily if you unplug it abs plug in.

When turning on the lights to drive at night, they will go out without warning. when i turn on the high beams, the same thing happens. after this back and forth, the problem goes away until the next night. i cannot drive the car at night now. my mechanic is researching this issue and there is a record of this problem on line. i have not heard about a recall yet.

Car has an engine knocking sound from a bad rod. the engine needs to be replaced but is out of warranty. the repair will cost more than the vehicle is worth.

One day heard upper motor tapping sound.assumed low in oil.we have had regular oil changes and were do for another shortly.we have never had to add fluids.drove the car around the block to get oil warm.checked oil .found engine completely out if oil!! car does not leak.no engine indicator light came on.the vehicle has no problem telling me it needs air!! but a catastrophic engine failure that it doesn’t indicate!! filled engine to manufactured specs.engine has no power!! top of engine tapping bottom of engine knocking. just finished paying for car with only 90k miles.

Tl* the contact owns a 2011 kia sorento. the contact stated that while driving at an unknown speed, the wheels suddenly locked-up with the abs warning light illuminated. the contact was unaware if all four wheels locked-up or just the front wheels. the wheels released however, when the contact tried to drive back to his residence, the wheels locked-up again. the vehicle was towed to atlanta west kia (1301 thornton rd, lithia springs, ga 30122, (833)953-0189) where the mechanic performed an oil change and inspected the failure for the failure. the dealer stated that the dtc fault code was cleared and sent the contact home. the issue recurred and the vehicle was towed to another unknown dealer. the mechanic duplicated the failure and retrieved a code for a failure of the hydraulic electronic control unit (hecu) pressure sensor and abs unit. the contact was informed that the repairs were covered by the extended warranty however, the dealer returned and stated that the repairs were not covered. the contact towed the vehicle to a third unknown dealer where the vehicle remained unrepaired. the mechanic was finally able to duplicate the issue as with the abs system and quoted the cost to repair the vehicle however, the vehicle was not repaired. the manufacturer had not been contacted. the failure mileage was 156,000.

Please be advised this is in addition to the fuel tank corrosion previously reported. the underside of the vehicle is eaten up with rust. it is affecting the unit body as well as several structural members of the vehicle. have spoken with kia and they refuse to do anything about it. i feel that this is a serious issue as it is affecting the entire structural integrity of the vehicle.

Headlights dont work. kept teplacing bulbs and still dont work. brake lights same issue, teplace bulbs and lights dont work. vehicle has had multiple problems with electrical. ive had to replace the radio 3 times, the enginition had to be replaced. since ive owned this vehicle i've had back to the garage multiple times for repairs and kept telling them there is an electrical problem but they dont want to admit it.

While driving the car it will lose power and completely shut off it has happened on the highway, on regular streets, and when going up hills.. i am not able to do anything except hope that no one hits me and i can get it pulled off to the side of the road, and hope it will start again. now the car started making a whining noise and has completely died and had to be towed because it will not start again. everything is good battery, alternator, starter, relays/fuses.

I have a 2011 kia sorento and checked to see if any recalls have been made on the motor. no recalls have been on the motors. but several complaints about the motor smoking and losing power. i feel like kia should replace those motors before someone gets killed, because lose of power! i was driving down a 4 lane highway and went to change lanes and my car would not go. i could push the gas peddle and it wouldn’t go any faster. thank goodness i wasn’t far from my home! it went into limp mode. so i had to limp it home. this could have been a bad situation had i not been able to get on the shoulder of the highway! i’ve talked to several people that have heard of this happening to their kia serento. kia needs to recall these motors!

Vehicle kept cutting off while driving or either wouldn’t accelerate over 20 mph . after restarting a couple times vehicle would drive fine for a couple weeks sometimes months. took it to dealership last year was advised of some recalls but no other issues. but vehicle continued to have the same issue . it happens randomly and was very scary traveling at a fast speed. now it wont stay started at all. took vehicle to a different mechanic and was advised need a new engine .

Passenger head light keep burning out as soon as i replace it it smells like wires are burning and when i drive any bumps will make the head lights flicker

Have to replace brakes and rotors 2-3 year;. brake caliper twice; replace headlights and taillights several times per year; back door won't open from inside or out.

Tl* the contact owns a 2011 kia sorento. the contact stated that the brake calipers were replaced every six months. the vehicle was taken to hatfield kia located at 1455 auto mall dr, columbus, oh 43228, and the contact was informed that the vehicle was not subjected to a recall. the technician diagnosed that the calipers needed to be replaced. the manufacture was not made aware of the failure. the vehicle was not repaired. the failure mileage was unknown.

Tl* the contact owns a 2011 kia sorento. the contact stated that while on route to bald hill kia located at 1021 bald hill rd, warwick, ri 02886 to have an unstated recall repair performed, the passenger’s side air bag warning light illuminated. the contact was informed that the air bag needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but offered no assistance. the approximate failure mileage 90,000.

Tl* the contact owns a 2011 kia sorento. the contact stated that while driving at 65 mph, the vehicle jerked and pulled to the left and right occasionally. additionally, the vehicle loss power with the abs and emergency automatic braking warning lights illuminated. the contact also stated that the brake pedal failed to operate as designed. the vehicle was not taken to be diagnosed nor repaired. neither the dealer nor the manufacturer were made aware of the failure. the failure mileage was 155,000.

Tl* the contact owns a 2011 kia sorento. the contact stated that while driving at undisclosed speeds and attempting to turn in either direction, the vehicle wobbled with an abnormal sound coming from underneath the vehicle. the vehicle was taken to battleground kia (2927 battleground ave, greensboro, nc 27408, (336) 295-1542) to be diagnosed. the contact was informed that the driver’s and passenger’s side front lower control arms and bushings needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage 99,200.

I’ve replaced the driver side low beam headlight 4 times in 2 months and the driver side front turn signal twice during the same span. there seems to be a short as the headlight will work until i use the turn signal while the headlights are on. the headlight burns out and then the turn signal only flashes when the switch for the headlights is off.

My vehicle shut off doing 70 mph on interstate and the dash lights all flickered

Air bag light came on for no reason and will not shut off. i did troubleshoot according to the manual that came with my vehicle. the light still did not shut off. my guess is that it has malfunctioned. looking on line other people with the same year kia are having the same problem. vehicle was stationary when it came on as well as when i was driving on the highway and city streets.

Dealer said fuel tank had to be replaced due to pitting and corrosion. please note that the section of the tank that is showing signs of corrosion and leaking are inside the passenger compartment. specifically under the rear passenger seat. the vehicle was at the dealer because the check engine light was on. video is available and we will be advising dealer to return the damaged fuel tank to us.

Right sided passenger seatbelt buckle with not fasten/lock. car was stable as we were trying to buckle up before we drove.

Tl* the contact owns a 2011 kia sorento. the contact stated that while her son was driving at unknown speed, the vehicle stalled with the check engine warning light illuminated. the vehicle was towed to an independent mechanic where the technician was unable to retrieve a fault code or duplicate the failure. the vehicle remained with the mechanic for two days after which the vehicle started. the vehicle was driven to the residence. a day later while driving 40 mph, the vehicle loss motive power but restarted. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 150,000.

Doors will not open from the outside. this is the third time this has happened for my vehicle.

While making a turn both headlights go out while turn signal is on. then after making turn they come back on. doesn't happen all the time intermittent and random. very dangerous

My car turned off on me twice while driving it on the streets, all lights went black.there was cars behind me, i was scared on getting hit. dealership said it was a smart junking box causing the problem since some cables has corrosion. they have been recall on that and they don't want to take care of it. they send me a picture of the problem, and i see no corrosion. now i'm scared driving my car and not knowing what the problem is. especially when having my kids with me and driving at night, if that car turns off, it can cause a horrible crash. *tr

I was driving down a road at night with my family and i notice that the lights went out completely in a dark road which scared me because everything went completely black i quickly tried to pull over almost going into a ditch in fear that i might hit something or someone. i tried flicking on the headlights and i know that they would come on and then go off. i also notice that my call battery was drained im assuming in may be a short in the wiring. *tr

Driver side door can not be open from the outside.not with key fob or with the key.car has 46,000 miles on it. it is lightly used.dealer says it will cost 413.00 to repair.after looking on line, this is a common problem.cant understand why there hasn’t been a recall on it. *tr

Rod barring seizure on my non-gdi theta ii engine. kia is refusing to cover this, in lieu of the recent class action lawsuit settlement. 2011 sorento's are specifically mentioned in the settlement, even though they were never equipped with the gdi version. *tr

Engine started knocking several days before catastrophic engine failure. the car was taken to kia. staff started engine and said it needs a new engine without looking at it further. took elsewhere for a second opinion. knock subsided some after adding additional engine oil (no history of leaks or oil use). engine then threw a rod through the oil pan as the vehicle was traveling approx 40 miles per hour on a 4 lane street. .fortunately, my 17 year old son was able to react to the total engine/power loss and was able to safely get the vehicle pulled off the side of the road into a turn lane. kia acknowledges they have been having many identical issues with various engines, but this specific engine wasn't included under the recall. seems very strange that this engine is experiencing the same issues as other kia engines, but this specific engine isn't covered... kia is agreeing to cover approximately 1/2 of the estimated $6,000 repair bill. engine had approx 120,000 miles on it. *tr

Tl* the contact owns a 2011 kia sorento. the contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. the contact activated the parking brakes to stop the vehicle. the vehicle was pushed out of the roadway. the vehicle was towed to the residence. the contact reached out to the dealer where the vehicle was purchased however, the dealer went out of business. the manufacturer was not notified of the failure. the approximate failure mileage was 148,000.

On the interstate the car missed & died. tried to start and it made a rattling sound. a tn trooper sd it sounds like timing chain and we had to tow it home 75 miles $500. a ford master mech sd in 20 yrs he never saw this b4. oil level was full but the oil wasn't getting to the engine and the crank cracked in 3 spots. called local kia maryville tn & she sd it was over the 100,000 mile warranty and i bought it used.. no telling what the other dealer did to it. still i do to tow it to kia parkside knoxville tn and pd them almost $200 to tell me the exact same thing; he'd been a mech for 20+ yrs and had no idea how that could even happen. they won't fix it though the recall is for the 2.0 liter engine, mine is a 2.4 2011. (my car is the 2012 body style made in 2011) they will sell me another engine. we brought the car home and i tweeted about it. kiamotors_america dm'd me offering help. they denied my claim entirely because my engine isn't part of the recall, even though my issue is the same. i found thousands of ppl just like me being told the same thing. i'm on ss disability paying $267/mo + full cov ins since nov. i have 2 specialists 100 miles in opp directions that i have no car to go to. i watch my 3yr old grandson and was going to the store for my mom who has stage 4 lung cancer. i would tweet news articles warning ppl and kiaamerica blocked me. i couldn't talk to them if i tried. i thought i filed a complaint here once b4, i don't see it though. i was thinking of trying my senator. kia is reckless, unprofessional and has no concern whatsoever about human lives. i wish i knew a good lawyer, this has almost destroyed me. *tr

Drivers door will not open through outside have to climb through passenger door.this could be definitely a safety issue with my well being as i could be pulled from car while attempting to enter..i am almost 60 and this is very hard on me to climb from passenger side to drivers side especially in the rain or dark parking lot with all the crime going on these days. *tr

Sc098xm recall has been completed on my vehicle but the site says “incomplete”. how can i get it changed? i am military stationed in italy, i’m going to ship the vehicle back to the states but all recalls must be completed for that to happen. *tr

While driving back from oregon to idaho i was in cruise control going approximately 67mph and the vehicle lost power. i pressed on the gas and nothing so i disabled the cruise control and again attempted to press on the gas and it continued to lose power so i pulled onto the side of the road. turned the car off and tried to start it again and it would not start. it had been to the mechanic that week to be checked out and when it was towed back the mechanic reported it had blown two cylinders.

The air bag light is on and will not go off. there is nothing in the passenger seat and it does not go away when turning the car off and back on. this means that+s the airbags will not deploy in the casebook of an accident which is a hazard. *tr

On 6/5/17 i was driving from mccall to boise idaho which is approximately 90 miles. i parked the car at walmart and went out to start it and it would not start at first then when it would restarted it would die quickly approximately 3 times. i drove it to the boise dennis dillon kia dealership and on the way it stalled, did chugging sound at a stop sign in town and jerked forward and i was able to make it there. the car has been burning oil and i would have to put a quart of oil in probably once a week. my brother who is a mechanic helped me to get parts for it at o"reilly auto parts and helped me replace the valve cover gasket, spark plugs, plug tube seals, headlight bulb, and air filter to see if that would help. later i ended up buying a new oil filer cap to see if that would help but nothing ever seemed to.

I started the car in the driveway,shifted into reverse , lifted my foot from the brake ,the car started to roll backwards and a loud bam(like i hit something in the driveway). i got out to check and there was nothing. i pulled forward and stopped for a second trying to figure out what was going on. i shifted into reverse and backed out of the driveway and drove away and everything worked normally. this has happened to me several times in the last 6 months. it has also happened to my wife. i have also had two incidents when after starting the car i couldn't shift out of park. it just wouldn't move. the shifter was just stuck there. turned the car off several times and it finally let me shift into reverse.

Tl* the contact owns a 2011 kia sorento. the contact stated that at vehicle start-up, the air bag waring light illuminated. the vehicle was taken to serra trussville kia located at (5009 brooke's crossing blvd, birmingham, al 35235) to be diagnosed. the contact was informed that the passenger’s side seat sensor and read driver’s side impact sensor needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 146,000.

We are having problems with not being able to shift out of park and sometimes not being able to put the car back into park. i have 2 lights on that showed up when this started. the traction control light and the down hilnot being able to shift from park or back into park doesn't happen all the time when it does we have to push a key into the little hole buy the shifter to override it

Engine seized up causing engine failure. vehicle made noise and stopped completely. unable to start. personal research online-possible recall sc147.kia sorento built 4/2011-2/10/2014, nhtsa camp.id 17v224000. kia consumer aff.states the veh doesn't fall under the recall.veh.broke down on 3/20/2020 in lynchburg,va. same symptoms as described in the recall.dealership in lynchburg determined the motor "seized" up causing total engine failure.kia has determined to pay for parts only,not labor.kia consumer affairs stated the warranty does not cover due to being 2nd owner.the veh. has less than 43k miles.no warning lights illuminated until time of engine failure.veh. has been serviced regularly prior to date of engine failure.it is unknown if the dealership has performed testing via scan tools equipped for sc147 inspection.research that i've done shows the noise test cannot be done because the engine seized and cannot be started.when the veh engine failed, i checked the oil and coolant.all fluids were at level and clean.no leaks appeared under veh.thank you for your attention in this matter. *tr

My vehicle is giving me random problems with my suspension and brake system it randomly feels like it is fine and then randomly does not feel safe to drive due.to brake clicking noise that you can hear where shift knob is and when i press brakes my tires lock or.sometimes feels as if there is air and.it will not brake.unless i pump brakes a couple times..my airbag light is on and my driver side door stop opening from outside to inside but works fine from inside to outside opening

Today i was driving home from work and everything was fine. i stopped at the grocery store and i finished there and i was making my way home. i got about 3 or so miles away from my home and i noticed my oil light was on. so i pulled over to check the oil and everything was fine. i didn't see a need to have it towed thought it was telling me it was time for an oil change. i proceeded one and i got about a mile or so from my house i'm at a stop light and now my check engine light is on along with my oil light. then all of a sudden it just died right in front of the traffic light. i called a tow truck and had it towed. they had looked at it and found that the engine had no oil pressure and the engine was shot. i needed a new one. i still owe more than the vehicle is worth. someone needs to look into this.

Have had a lot of suspension issues related to alignment, tye rods, bearings - lots of loud noises with every bump. i have gotten some issues fixed only to have the same issues within about two months.

Tl* the contact owns a 2011 kia sorento. the contact stated the driver’s side door failed to open from the outside and was difficult to open from inside the vehicle. there were no warning lights illuminated. the vehicle was not repaired. the local dealer and manufacturer were not contacted or informed of the failure. the failure mileage was 91,000.

Two days later after buying the car we were driving it down the highway when i noticed that the rpms on the truck were going to high at 70 mph the rpm would be between 6 and 7 so i decide while driving to shift it to standard shift and in this particular truck the odometer shows what gear i am in and i could also shift it manually but the truck is stuck in 4th gear and at a complete stop the start doesnt seem to want to go at all and now it want go forwards or reverse. if i turn left or right signals the head lights go off. when i stopped at the gas station the passby person saw that it was a leak under the vehicle.

My abs, airbag light is on before. after replacing the clock spring the lights are still on, and also both my back seat belts will not go down. the car has not been in any accidents

Alternator has had to be replaced 4 times in less than 2 years... mechanic at pep boys said that he has seen several of this year make and model come in for the exact same problem...

Rear passager door will not open

I was driving 35mph on a 40mph straight road from my grocery store to my home. halfway into my drive, the hood of my car unlatched and smacked into my windshield. it did not fall back down it stayed covering the windshield and i was unable to see. i was able to pull into a business by looking through the bottom where the hood curves. after pulling over i pushed the hood down to assess the damage. the car was unable to drive without using a bungee to secure the hood. i then drove home going roughly 15mph behind a friend driving in front of me. i am unsure of the last time my hood was manually opened. roughly 3-4 weeks ago i took my kia into the dealership due to a letter i received to fix an airbag recall/warranty. i am assuming they opened the hood during this fix but not certain. i have filed a claim with my insurance and currently have my kia at a collision body shop through the dealership. attached is the estimate is given by the insurance based on the photos i gave them. the body shop assessed damage to my roof as well but i do not have their estimate.

There was a replacement of the passenger cv axle. it was aftermarket and not oem. i had to replace the front low beam wiring harness and bulbs at my own cost twice. once in florida and another in my home state. also the passenger side airbag light isn’t working properly. they sent me the recalls on both. then proceeded to say that the recall for the airbag light is under recall. also if i could not get or find my receipts from the mechanic shop. i would not get reimbursed. kia has been knowing about this problem for years! on top of the cv axle this is too much. it is damaging my transmission as we speak. my brakes are very spongey.

We were driving on a road at about 35 miles an hour when there was a loud bang from the rear end almost sounded as if a tire head blown upon bringing it back and doing tests and checks we found at the rear transfer case or differential was to blame. upon further research on the internet we found that there has been many complaints about the rear differential or transfer case occurring on many of the same vehicles

I have had to replace all doorsop latches on my 2011 sorento with only 72,000 miles on it. i am a senior so the doors are not opened and shut the much. mainly the drivers door used.

Airbag light for passenger is on. also the back right passenger door won’t open from the outside or inside. door not locked and child lock is off.

Clear coat peeling all over roof and sides of right side passenger doors and some on fender and on hood

Headlight low beam light not working. replaced bulb and within a few weeks, it would work intermittently. i could wiggle the connection and light would come back on. then that no longer worked. i took the bulb out of the connection to replace and noticed the connection was melted where the bulb connects to the wire harness. i removed bulb until connection can be replaced.

The low beam lighting "h11" pigtail is a melted connector and the low beam lighting is going out constantly. we have replaced the lights and the pigtail twice this year.

I can not open both driver door and rear right passenger door from outside it seems the latches for these doors are broken i have always to jump to the passenger side to open these doors.i think there must be a recall to be reported to kia manufacturers to fix this defective doors.

Numerous times over the past couple of months, both the esc and dbc indicator lights will come on and stay on as i’m attempting to park the vehicle. this has prevented me from shifting the car into “park” after pulling into a parking space as i can’t get it to shift beyond “neutral.” when this happens, i’ve had to shut the car off, and start it again. if the indicator lights go off after restarting, i can then shift the car into park. i brought the car into my local kia dealer this morning but they were unable to replicate the issue, and since they didn’t have a technician on duty to look at it, i now have to return on monday in the hope that they can figure out and fix this issue.

The airbag light came on when the vehicle was in motion. when able to safely pull over to the a parking lot the vehicle was shut off and turned back on. the light stayed on.

The vehicle jerks around 40 miles per hour. no codes

My car stalls while driving on the highway or street. the engine light or dashboard lights will come on and my car will not accelerate although it is on. after continously trying to accelerate the car cuts off. i put the car in park and turn off and it starts again. this is unsafe because i can be hit by another when my car suddenly decides to not accelerate. the component part or system that may be the cause is unknown.

My airbag light came on and never went out. it is my understanding that while this light is lit, my airbags will not deploy. i see that this is a common problem with kia vehicles. please issue a recall!!

My daughter is 21 years olds and she purchased 2011 kia sorento from pete’s kar smart kia in amarillo. she goes to college in lincoln nebraska and her car is not holding oil. she has on 2 occasions in a short period of time had her oil light come on and when she checked the oil it was bone dry. this is between oil changes. we can get no resolution from kia as she has taken it to kia in amarillo and in lincoln. i have googled this issue for this particular year and their have been several comments from others sharing the same issue with 2011 kia not holding oil. i am concerned for my daughter’s safety. if she breaks down on she side of the road due this issue as she has to drive 10 hours to come home. please consider investigating and reviewing this issue. thanks for your assistance with this matter. she got the car towards the end of april/ first of may

My air bag light is on with code b1764. air bag light is on all the time. this means that i have no air bag deployment in case of an accident leaving my family in danger of injury or death in case of an accident. this is a safety issue that has a considerable amount of complaints and should be recalled.

All steering wheel function have stop working including horn. radio, cruise and blue tooth controls. during a trip on the high way

Tl* the contact owns a 2011 kia sorento. the contact stated that the front passenger door could not be opened from outside of the vehicle. the contact took the vehicle to an independent mechanic, but they were unable to assist. the manufacturer and dealer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 97,400.

Tl* the contact owns a 2011 kia sorento. while driving approximately 70 mph, the vehicle stalled and all the instrument panel warning indicators illuminated. the vehicle was towed to napletons mid rivers kia (4555 veterans memorial pkwy, st peters, mo 63376) where it was determined that the engine seized and needed to be replaced. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 53,000.

The rear passenger door handle will not open the from the outside or inside the vehicle. car is stationary. cause is unknown, just could not open one day.

Ocs may defected. had it scanned and code b1764

Tl* the contact owns a 2011 kia sorento. while driving approximately 40 mph, a loud popping noise occurred and the engine suddenly stalled. the vehicle was towed to suntrup kia(6263 s. lindbergh blvd, st. louis, mo) who indicated that the engine seized. the cause of the failure was not determined. the manufacturer was notified of the failure, but no assistance was offered. the vin was not available. the failure mileage was 66,000.

Vehicle has consistently needed headlights replaced every 3 months. vehicle lights will come on and or off while driving in the dark. this is a deadly safety hazard and should be remedied.

En este aÑo a partir de julio mi carro kia sorento 2011 a presentado problema en la direcion, power tren, de acuerdo a lo que indica que tiene un desperfecto de fabrica, en dos ocaciones he tenido problema muy fuerte, se bloqueo el carro manejando y lo frenos no funcionaron y el carro siguio rodando y pude haber tenido un accidente... la otra en la carretera el carro comienza a sonar las ruedas y cuando se frena tambalea... lo lleve para la inspeccion y paso correctamente pero me entregaron una hoja que el carro tiene desperfecto de fabrica ,,, lo lleve a la kia para la revision de las partes,,,la cual realizaron el pedido de las mismas... pero yo como usuario no me siento conforme ya que ese cambio no me da segurida por que corre peligro mi vidad y la de la familia,,, no necesito un carro reparado lo que necesito un carro que me de segurida para toda la familia,,, una vez que cambien las parte y se me falla en la carretera quien responde por mi vida y la de la familia y la de otras personas, necesito que por favor me ayuden con una investigacion, ya que tambien tiene otros desperfecto.. lo lleve alinear y me dice que le falta un pieza en las ruedas que no viene de fabrica y es un desperfecto,,, ya a mi el carro no me da confianza al manejar y no es confiable... espero que durante los dos aÑos que falta de garantia ya que dan 10 aÑos no me pase nada a mi y a mi familia.. ya que ese problema que tiene y no se realiza bien puede pasar un gran accidente...el punto es que necesito un carro que me de confianza ya que en este manejo con temor . adjunto fotos

We have replaced the brakes several times and the calipers as well. now we are having issues again with them. we see that there has been a recall for this issue. this happened in 2017, 2018, and now again in 2019. two out of four of our doors will not open from the outside, we see there is also a recall for this issue. please advise us how we go about getting these recalls for our vehicle as we are tired of putting out money when we shouldn't have to repeatedly.

Clock spring malfunction causing airbag light to illuminate on dash. steering wheel controls do not work. this is a constant and daily issue. it happens while driving as well as parked. low beam socket melted. since been replaced by me. both issues are under a recall but my vin is not listed. my vehicles year make and model are listed in a current recall but my vin does not fall within it.

Vehicles interior lights, interior dash lights, headlights and other panel lights click and flicker off and on during various periods of time. the headlights stay off for a few seconds and repetitively at random times. this has occurred both early in the morning, in the evenings, it also happens just in the middle of the day to the dash lights and with the clicking. this has occurred in winter as well as summer. originally it only occurred when it was raining, now it occurs daily. this has occurred when the vehicle has been in park and while driving on highways, on back roads, also at stop lights or a stop sign. the clicking has also occurred when the vehicle has been off, it will start making clicking noises coming from the dash area, the same noise as it makes when the headlights and interior and dash lights flicker when it is on. also after having a recall repaired i am still having problems with the engine start stop not starting, as well as the doors not unlocking with the kia remote or by pushing the button on the exterior handle. the vehicle has also lost steering control during excessive rain. this occurred on a side street while i was attempting to turn off of a main road onto a side road the vehicle would not turn. it proceeded to go at a diagonal, only partially turning into a front lawn during the turn. it was raining when this occurred. i know there have been other issues with the phantom headlights in other kia models. and they are not fixing the issue, they are saying it is not occurring. also they are saying they need to replace a part that cost $400 but it may not fix the issue. i have left the manager a message at the kia in myrtle beach and have asked for a good faith repair and i have not heard back.

Driver side rear passenger door does not open from the outside. when child lock is engaged, the door cannot be opened. dealer indicated possible actuator failure. vehicle has 106,000 miles and is out of warranty.

Tl* the contact owns a 2011 kia sorento. the contact stated that the vehicle would not start after multiple attempts without warning. once the vehicle started, it shut off without warning while idling. the vehicle was towed to an independent mechanic who informed the contact about nhtsa campaign number: 15v626000 (power train). the contact had the vehicle towed to fuccillo kia of clay (3885 ny-31, liverpool, ny 13090) where it was repaired per the recall. six months later, the failure recurred without warning. the contact had not notified the manufacturer of the most recent failure. the vehicle was not repaired. the failure mileage was approximately 82,000.

Headlights come on and off randomly. this is a serious safety hazard that can cause deaths or injuries. i’m very afraid and extremely nervous when this happens especially when i have my children in the car. i’ve had to replace the lights about every other month which is ridiculously expensive

The driver side door on my 2011 kia sorento lx will not open. if the key fob is pressed and all the other doors open, that door will not open. i checked the child proof lock to see if it was engaged oh, it was not. a mere couple of days, perhaps a week prior to finding this problem oh, i had the recall fixed on passenger side front door due to the same problem. however, i was informed by both the lou fusz kia service department in st louis and consumer affairs kia that there were not any recalls with rear door locks.

As i was driving home at 35 mph across a busy bridge in the city what sounded like a bomb went off and then shards of glass pouring into the car and all over me. my sun roof had exploded and for no apparent reason. no known cracks or chips were ever previously noticed.

Just when the warranty ran out the driver side rear door lock actuator quit working. the door cannot be opened from the outside. if child lock is put on, then the door cannot be opened from either the inside or the outside blocking egress for that rear passenger.

Car ran fine. drove to store. got out of store. car wouldn't start. had so.eone check battery .battery was good.12.5 . had them check that wires where tight on battery and they where. still no power to car. left car at store . came back next day and car started up like nothing wrong. this has happen twice since

Vehicle was parked in the garage and stationary. when trying to start the vehicle using the key-less ignition, dash and interior lights started to flicker in the vehicle and relays start to click. locks would not operate nor could i shift into neutral, started to smelt burning, pushed ignition button to shut down. would not shut off, electrical kept cycling like it was trying to start on its own, had to disconnect the battery to shut down the car. starter solenoid never engaged at any time nor did the engine try to turn over.

The airbag light is on and the steering wheel controls for volume and bluetooth do not work.

Ffelt like tires skidded then slowed down to 30 miles an hour an 4wheel drive ani lock brake symbowl came on was running about 50 had to pull over an cut off engine then restart

My room lp fuse keeps blowing. it had a recall for the same problem. i went out and started my car and seen that the clock and interior lights were not working. i pulled fuse put a new one in and when i started it again it blew again. then the airbag light came on and it is staying on. i have replaced the room lp fuse about 12 times. it was a recall got fixed and having the same problem again.

This was noted while the vehicle was stationary but likely also occurs during at all times. front door latches were repaired(not replaced) by kia coral springs on 01/06/2017 (invoice k1cs733790) per cs1603a. currently, the passenger front now never opens from the outside and the driver side occasionally. dealer said (case# 1331-7164) , it was a one time fix even though they repaired not replaced. i reached out to kia and they agreed. they said i could fix them and petition for reimbursement. getting to the latches requires completely dismantling the door and would cost about $500 per door and i fear this will happen every 2-3 years (on an 2011/9 year old car!) .

Drove truck to bank and now they are telling me that my bcm body control module is bad. i had a tow truck driver tell me that i was the 10th vehicle he has picked up with the same problem. my vehicle was stationary in a parking lot.

The alternator in this vehicle had died now 3 times in the past 4 years, causing the car to shut off while driving. the alternator goes from working to completely dead. the first time this happened the car had around 65,000 miles. the second time it had around 128,000 and this last time around 131,000 there was a recall listed for the original alternator but kia claimed it did not apply to our car even though the manufactured date fit within the listed months.

The driver air bag light came on and will not go off when i turned on the vehicle one morning.. at the same time, all of my electronics on the steering wheel quit working ( cruise control, blue tooth, radio). i was told this is a clock spring issue and has happened to many 2011 kia sorento owners. is this not a recall?

Airbag did not deploy during accident. before accident airbag light was on and steering wheel functions were working (cruise, horn, volume ect.) driver side window would not roll up.

I am having problems with the front doors on the driver and passenger side. the doors are inoperable and do not open from the outside. i have to open the back door and reach inside handle to open the front doors. this is a safety issue as i worry that eventually all of the doors will stop working. i have read online that many people have had the same issue. apparently, there is a plastic mechanism inside the door frame that fails at some point. my wife contacted kia concerning the issue and was told there was no recall at this time. the dealership has quoted over $300 to repair one door. this should not cost the consumer as this is obviously a manufacturer defect. please provide assistance with this matter. thank you.

My car has stalled plenty of times within 3 months. two of which i could have been killed on the hwy!. car stalls, no power then shuts off. i would shut it off for a bit then turn it back on. i did take it in to the shop and they found nothing else but was charged for throttle and new sparks.oh, and no lights on dash. same thing happened. lots of money spent. i still owe on it so i can't afford to get another car. don't know what to do next.

Door will not open from the outside on the driver rear side. also i am starting to have issues with my gear shift. i can't put my vehicle out of park. if i do get it out of park, 2 of my dashboards lights come one. i also notice when these lights are on my brake lights do not show on the rear side. this is am hazard and my truck slips from time to time.

First it started with drivers door not working. i can't get in the driver door because the handle doesn't work. so i have been crawling thru the passenger door to get in the car. but now i can't do that because the passenger door won't open from the outside either. you pull on the door handle and it does nothing. what if there were a fire and i was in the car and someone ran up to get me out they would not be able to open the doors. next problem is i have an extensive oil leak in the car. so bad it keeps dripping down on the alternator whicheck has forced me to replace that twice now. i took it to kia and they said it was the timing chain cover. it would cost 2,000.00 to fix. i looked online and found out that a lot of other people are having the same issue and it seems the timing chain cover is a misdiagnosis. apparently the oil sensor is the culprit. it malfunctions because of its location in the engine. i don't have 2000.00 just to play a guessing game. this problem needs a recall. lastly, due to the engine issues the oil leaking the car has now decided if i'm driving 60 mph it will all of the sudden shift the engine almost to a dead stop and then you feel as if you will fly thru the windshield because now the car won't go out of fourth gear manually or automatic. please help.

The vehicle's airbag light turned on when stationary (as i started the car) and remained on at about 100,000 miles. mechanic inspection yielded issue with steering wheel clock spring. mechanic ordered part from kia dealership but there is a manufacturing issue and the vehicle has to be retrofitted to fit the part. as of 8/5/2019, there are no unrepaired recalls on this car or for this specific safety issue, but years of documentation of complaints for it, and it is a manufacturing defect. why hasn't this been added as a formal recall? have not checked cruise control or horn, but volume controls on steering wheel still working. passenger airbag light sometimes off when passenger is on seat, sometimes on when no one is in seat.

2011 kia sorento sx vehicle was put into reverse, started to back up, the transmission gear slips out of reverse, into neutral or not in an engaged gear position and engine rev's up. observed that the gear shift did not appear to move or displace itself. placed the gear shift back into park. waited a 10 seconds or so and put into reverse again. transmission pauses for a few seconds then shifts hard with a very loud thud /clank /bang sound. this is the replacement transmission of the original equipment transmission and now the issue of slipping out of gear in reverse is exactly unequivocally the same.

My air bag light stays on and my headlights are black and have melted wires

Tl* the contact owns a 2011 kia sorento. the contact stated that the passenger air bag warning indicator constantly illuminated. the contact called kia of east syracuse (6717 manlius center rd, east syracuse, ny 13057, (315) 701-5898) and was informed that the vehicle was not included in a recall and that diagnostic testing was needed. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 139,000.

Takata recall airbag came on for no reason and will not go out .

Takata brake lights not working bought 3 since jan2019. got brakes done in 2018 but pedal still moves at red light car moves forward. i mash breaks harder. engine shakes or jumps. ignition switch won't turn on car it don't crank up key was remade a yr ago. ignition started back working well but 6months ago same problem again. today i was stuck 3.5hrs.horrible please help my sorento is loved by me. no one contacted me on these issues im having.

When i turn the car on, the airbag indicator stays on. it does not turn off, when i’m stationary or moving, until i turn the car off.

Tl* the contact owns a 2011 kia sorento. the contact stated that the vehicle hesitated while driving. when the rpms decreased, the vehicle lost power, but did not fully decelerate. afterwards, the vehicle reset itself. the contact drove the vehicle to a bmw mechanic who test drove the vehicle for a few days, but could not replicate the failure. the vehicle was not diagnosed or repaired. the manufacturer and dealer were not made aware of the failure. the failure mileage was 183,000.

5xykt3a15bg[xxx], driver side passenger door want open. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt

Door's fail to open- modular that controls opening and closing doors has failed entry doors cannot open or closed doors i have one door to get into the car and out this is a big safety hazard

Srs/airbag lights randomly came on amd shut off also door stopped opening

My kia sorento's brakelights will not luminate. i changed the bulbs and they still will not luminate. after doing some research, i found many others with the same problem and in 2013, there was a recall for 2011 kia sorentos because the brake lamp switch was faulty. after contacting the dealer. i was told my vin was not one of the ones recalled.. i had no idea my brake lights were not working until i was pulled over by the police while driving through the city. i have attached a copy of the recall notice

Indicator light came on then went off. has since came back on and has not gone off. vehicle was in motion and stationary.

Tl* the contact owns a 2011 kia sorento. the contact stated that the air bag indicator illuminated and remained lit. the contact also stated that the headlights operated intermittently and the steering wheel pulled to the right. there was no warning indicator illuminated. an appointment was scheduled with lee johnson kia (425-827-0521, located at 11845 ne 85th st, kirkland, wa 98033). the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 159,000.

.my and down hill light and traction light all on have read several complaints all it of people having same problem.....had auto shop hook up no codes show ing

My car driver side air bag light came on suddenly and dealer wants to charge to diagnose and repair. the driver seat lower back adjusting cushion does not function anymore. the rear driver side door does not umlock dealer wants to charge to diagnose or inspect and order the door handle base mechanism part, then charge for that and installation.

We have taken our 2011 kia sorento to mulitple dealerships to get fixed. all say the engine is shot. there is a seal inside the engine that is making the vehicle not work. there is multiple recalls for other years of the kia sorento but not ours. the mechanics say that this year and make has had multiple issues with the engine. i am wondering when this year will be recalled for engine issues? when i start the 2011 kia is spudders and blows smoke out the muffler. i have been told that the whole engine needs to be replaced. the spuddering and smoke happens right when i start the vehicle. it is a 2011 and i only have 96k miles on it.

Tl* the contact owns a 2011 kia sorento. the contact stated that the vehicle was included in nhtsa campaign number: 15v626000 (power train). the recall repair was performed. when the brakes were applied, the gear shifter failed to move from the park position. the vehicle also failed to start properly. the contact had to use the starter inhibitor to start the vehicle. the contact stated that the failure was related to manufacturer communication nhtsa id number: 10050640 (power train). the contact called mike kelly kia (located at 254 pittsburgh rd, suite a, butler, pa 16002, 724-431-2145 ) and was informed that because the vehicle was previously repaired per the recall, they were not able to provide another repair free of charge. the manufacturer was not made aware of the failure. the approximate failure mileage was 150,000.

Everytime i hit a little bump in the road my eco saver goes off causing me to burn more gas until i hit another bump to knock the saver back on

The driver door doesn’t open from the outside anymore i have to go through the back and i have small children

Drivers side door will not open from the outside. i must either enter the vehicle from another door & crawl into the drivers seat, reach in through the window if it's down (winter is approaching...it wont be down) or reach in from the drivers side passenger door & open the drivers side door. the vehicle was parked (obviously). door was not previously slammed shut prior to this occurring.

Tl* the contact owns a 2011 kia sorento. while driving approximately 70 mph, the vehicle stalled while the fourth wheel warning indicator flickered. the contact stated that the accelerator pedal was depressed and caused the vehicle to operate independently. also, the contact heard an abnormal noise while driving the vehicle. the vehicle was taken to an independent mechanic and the contact was informed to visit a kia dealer. the vehicle was taken to matthews auto group (3721 vestal rd d, vestal, ny 13850, (607) 584-5354) where it was diagnosed that the crankshaft sensor needed to be repaired. the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 213,000. *bf

I went to the store and tried to open the back passenger driver's side door from the outside and it would not open. i thought that the child safety locks were on so i went inside from the opposite side and opened the door. still haven't figured out why i can't open my door then today the other side will not open now. both back doors will not open from the outside, this is a huge safety issue. what if there was an accident god forbid or a fire and i had my children or grandchild in my vehicle and could not get them out! kia needs to recall this immediately. looking back i can see a number of complaints and this is just unacceptable. please help with this issue. thank you

Engine got a loud noise and then car shut down. the engine has a large hole. i will have to get a new one. this happened while driving on 4 lane street. had have vehicle towed.

Cold start chatter... kia issued a redesigned parts. because of a bad design issue on this problem..i feel if the is an issue with the engine and creates this type an issue it ca be a problem. it makes the noise everytime i start it after it sets for long period..

Tl* the contact owns a 2011 kia sorento. the contact stated that the gear selector indicator did not illuminate and the check engine indicator illuminated intermittently. the contact also mentioned that the abs, dbc, esc, and air bag warning indicators illuminated and then turned off. when the vehicle was turned off and restarted, the failures went away. the contact stated that it took multiple attempts to start the vehicle. the vehicle was taken to bob bell nissan (7900 eastern ave, baltimore, md 21224, (410) 288-2500) to be diagnosed, but the cause of the failure could not be determined. the vehicle was not repaired. the vehicle was also taken to an independent mechanic where it was diagnosed that the transmission failed. the manufacturer was not made aware of the failure. the failure mileage was 130,156.

Air bag light has come on and will not go off. all of the controls on the steering wheel have stopped working, and the fuel door button has also stopped working.

Doors will not open from the outside

Tl* the contact owns a 2011 kia sorento. while driving various speeds, the vehicle made a whining and hissing noise that the contact believed came from the engine. there were no warning indicators illuminated. while driving 60 mph, the vehicle stalled while depressing the accelerator pedal. the failure continued to occur despite multiple attempts. the vehicle was not diagnosed or repaired. warner kia (501 7th st, parkersburg, wv 26101, 304-422-3502) was notified and stated that the vin was excluded from nhtsa campaign number 11v258000 (power train). the manufacturer was not notified of the failure. the vehicle had not been repaired. the failure mileage was 138,000.

Driver side door handle does not open door from outside

My driver side door will not open from the outside. i have two small children and i’m afraid to put child lock on because this is a common problem according to my research. i haven’t gotten a recall for this problem and it makes for a very dangerous maybe deathly situation. horn doesn’t work.

Today as i changed lanes coming to a red light my car just shut off with no indication. i went to press the gas to go and looked down when i wouldn't move and the battery and oil light was illuminated. i had to put it in park and tried cranking it several times before it cranked backed up. just had a clockspring for airbag replaced just days ago and now the airbag light is back on. this is seriously dangerous and i am now scared of my car as it could stall out anywhere and cause a wreck. this is definitely a safety issue!!!

Major paint defect on hood & above windshield. kia refuses to issue recall and cover their defect.

Tl* the contact owns a 2011 kia sorento. the contact stated that the air bag warning indicator illuminated. the contact received notification of a technical service bulletin under nhtsa id number: 10164382 (air bags, equipment). the vehicle was taken to taylor kia of toledo (6300 central ave, toledo, oh 43615, (419) 842-8811) where the contact was informed that the vehicle was not included in the warranty because the occupant classification sensor mat needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 68,100.

Kia sorento 2011 door handles keep coming apart in our hands when just opening doors ‘normally’ (i.e.- no jerking forces used, just normal opening force !!!) kia must be held accountable for these absurd 90% plastic door handles ! this is the 3rd time - we are not going to keep paying kia dealer to fix handles ! us gov’t must get involved in this!what kind of bogus design uses plastic handles? please make this issue known to proper gov’t agencies & kia 🧐thank you

I was driving on a busy hwy my car stalled out almost was hit by a dump truck . the dump truck ran off the road to avoid me thank god no one was hurt after doing some research found out this is a common problem think it’s time for a recall

I bought the car new and as soon as i hit 60,000 miles it became almost un drivable on the highway. while in drive and upwards of 50 mph the vehicle completely loses power and the gas pedal becomes unresponsive. can not accelerate at all. i have to pull over and shut the vehicle off before it will accelerate again. it has almost got me into many crashes, more than i can count. i have taken it to kia, they will not diagnose. however a recall with an identical problem took place for the same model year but mine was manufactured 2 months out of their recall dates so i’m s out of luck? many people report the same malfunction. kia knows about the problem but will not even diagnose the specific problem so i can get it fixed. the dealer tried talking me into trading it in for a new one and they would find the problem and fix it. i told him i will never own a kia again. it is a danger to drive.

Front passenger seat occupant airbag sensor mat failed. the airbag light came on without cause. took the car to the dealership and they diagnosed the problem. my research shows that this is a systemic problem with kia's. many kia's have already been recalled. it does not appear that this model has been recalled as of yet. please advise.

My tires feel as if they are going to fall off, also every small bump i hit feels as if i hit a big pothole or a object when that's not the case and my wheels pop as i turn

Transmission problems like not getting into gear or jerking when shifting and engine seem to loose power or not have enough also there is a noise the a/c making a rattling noise and vibrating .

Kia was purchased less than a year ago. this is the third time it was taken to a dealership to get checked. car engine light comes on and loses power and keeps going into limp mode. it is a safety hazard and must be dealt with. today while in the passing lane car lost all power and would not move. i was driving about 45mph and it wouldn’t go . a tractor trailer was speeding behind me and nearly rear ended me as i was in the passing lane and couldn’t make it go again to pull over. when i eventually got it to pull over it was idling high and did not sound right. mechanic came and placed vehicle on computer and again three codes came up including engine power failure and limp mode. i could have been seriously injured due to kias lack to repair this defect and this could be a lawsuit waiting to happen. i want to be reimbursed for repairs or an allowance toward a new vehicle purchase.

On friday evening 30 august while driving at highway speed on i-66 in northern va the hood inexplicably opened up on our 2011 kia sorento. the secondary hood latch had apparently failed and the hood violently smashed against the windshield and roof. by some miracle, the windshield did not shatter and i was able to get the vehicle to the shoulder on a notoriously congested and accident-prone highway without causing an accident, thus preventing injury or death to myself and others. when kia consumer assistance (ca) opened on 3 september (after labor day) i filed a case (#13336462). i had confirmed online that there were no open recalls on our sorento but noted there was a recall (sc134) on the 2006-2014 kia sedona hood latch because of the danger of the hood opening while driving that could result in a crash. i drove the sorento to ourisman kia in chantilly, va where the service department confirmed the hood latch had failed and reported this to kia ca. despite owning 3 kia vehicles and calling to speak with 3 different individuals at kia ca (lisa, annette, jeremy) as nobody would return our calls to provide updates over 3 days, none of these facts about the potential lethal vulnerability mattered to kia who refused to cover the cost of repairs because our 2011 sorento is outside of the 100,000 mile warranty by 18,000 miles. kia ca did not care that the same faulty part was already recalled on a different kia vehicle. kia ca appeared unconcerned with the very real possibility that their faulty product can cause serious injury and even death. thank god my wife or children were not driving the sorento at the time of the hood latch failure. i implore the nhtsa work to hold kia accountable to rectify this very dangerous situation and extend the hood latch recall to the 2011 kia sorento before there are innocent victims. please don’t let kia mean 'killed in accident.'

I brought my vehicle into kia for several recalls. one was the door locks being faulty. i said i had no problems but they decided to replace them anyway. now my rear door lock is broken. the other issue is when accelerating the engine revs. it only happened a couple of times at first, but now it happens every time i drive. it seems like the pedal is getting stuck. my last issue is the air bag. i was rear ended on the highway and pushed into the car in front of me. the whole front end was banged up and the airbag never opened.

In november 2015 had major oil line failure, dealership replaced oil pressure switch. in december 2017 had major oil leak, dealership replaced oil pressure switch. june 2019 check engine light activated upon putting vehicle in park. took it to kia dealership and they found pieces of bearing in the bottom of oil filter housing. kia dealership recommended replacement of bank oil control valve and ultimately replacement of engine. vehicle only has 86,600 miles on it. kia dealerships not interested in buying vehicle and quote me approximately $6,000 to replace engine. i suspect this may be same issue kia had with 2012 sorrentos which led to recall.

Passenger side rear door locked, unable to open from outside or inside manually or with remote. previously door was repaired due to recall, door handle broke off also door locks malfunctioning. vehicle stationary or in motion wont open. please advise.

I own a 2011 sorento (not a gdi engine) that experienced a spun rod bearing and engine failure (engine limp). my sons were driving on the highway in our kia sorento when without any warning, the engine failed. thankfully, my sons were able to safely transition off the highway through high-speed traffic in "limp mode". my sons were quickly able to find online complaints and diagnostics duplicating what they had just experienced - spun rod bearing. i was instructed by kia corporate that i should tow my vehicle to a kia dealer for official diagnostics ($140). the dealer confirmed the car experience a spun rod bearing and engine failure requiring a $6,500 engine replacement. it has come to my attention that my model is not included in the kia engine recall. i don’t understand the recall limits when the rod bearing defect causes the engine failure regardless of the engine type.

I was driving the car 2 weeks ago may 4 thand the car die in the middle of the road. i got someone to help push the car in there driveway. when back the next day with a mecanic he told me the car engine need to be replaced. didn’t believe him cause i brought the car 3 yrs ago. before the car die the check engine turn on than die. the seatbelt turn in 1 month ago .now i have 9000 left on the car the won’t wrong take back and the dealership won’t make a strades

Found the windshield wipers to only work intermittently when i bought the vehicle with 85,000 miles on it. now my vehicle has almost 100,000 miles and the wipers only work on high and occasionally don't even work at all when it rains when driving. this has made the care scary to drive and we don't drive it when it rains. brought the car in the kia and they couldn't duplicate the problem as well.

"takata recall" when i'm driving and accelerate the car don't shifting the gear or its delaying. sometime it not shifting from 4 ht speed and up. i read on internet about many complains and about recalls in 2015 regarding this type of problem. https://www.cars.com/research/kia-sorento-2011/recalls/ please help me to fix this problem

I took my 2011 kia sorento in to kia motors in american fork, utah to get the airbag light checked out. it has been on for quite some time now. they told me that the ocs mat needed to be replaced and wanted to charge me $1600 to fix. since my airbags can not detect anything without getting this part replaced, its a major safety issue. this needs to be recalled.

Vehicle was in motion traveling down the highway, when engine shuts off completely. no warning lights were illuminated or anything. the indicator never went up to hot, there was no steam from the radiator--only a thick cloud of black smoke coming from behind the engine. had it towed to the repair shop to find out that engine had cooked itself from the inside out and had to be replaced. the mechanic stated that the oil and fluids were good except all the coolant had been blown out and that it was a defective engine. spoke to several different mechanics and were told they had encountered many other kia sorento that did the same thing. engine would suddenly just stop. i am the second owner and therefore not covered under the original warranty. this is unacceptable. there should be a recall on the engines and/or vehicles. it is gonna cost me over $5000 to repair my vehicle!

Rear driver's side exterior door handle broke off while trying to open the door from the outside. the broken door handle renders that door useless, and in an emergency, the door could not be opened from the exterior. the vehicle was stationary/ parked when the door handle broke. an internet search shows that this is a frequent occurrence with the kia sorrento. the local kia dealership, when asked, stated that they have seen this happen, but there is not yet a recall. however, there was a recall for the door "latch", which did not cover the handle itself. a recall of a door "latch" should include the handle, if broken.

Faulty ocs mat sensor prevents airbag deployment

I was driving down the interstate slightly uphill. at about 55 mph when my sorento began to loose power/speed. before i could pull off onto the shoulder smoke began coming in through the a.c vents. when i reached the shoulder and opened the hood the back right end of the motor was on fire from the wiring harnesses. i was able to put out the fire. upin a mechanic looking at it i was told it had thrown a rod and most likely the fire.

“tamara recall” i was traveling up the interstate slightly uphill at 55 miles an hour when i begin to lose power\speed and before i could get it to the shoulder it lost all power to gather and smoke started coming in the ac vent when i got it stopped and open the hood it was burning at the back right hand side of the motor on some wiring harness i was able to put the fire out i later was told that it had thrown a rod and was most likely the cause of the fire

The engine started making noise and locked up, checked with kia on recalls dues to i’ve seen so many, and after trying to find one at many engine shops, they have none at the time because they said they were in high demand right now. the 2.4 is failing, and the only recall is on the 2.4 tdi, but i highly believe kia has to be aware of this. motor locked up while driving on the interstate and almost caused me to be rear ended.

Door latch problem, won't open from inside, and then won't open on outside. it has been a lot of problems with this kia, found a lot of people have same issues. you unlock the door and door latch won't unlock the door . it will not open. so you have to go outside to open . the second similar problem. door unlocked, but you can't open the door, this same issues happened on driver's side!

My back passenger door will not open. i put my two grandsons in the vehicle one on each side put the safety locks on the next day the door would not open from the inside or outside

First warning sign was the headlight, low beams, and all interior electronics would shut completely off for about 2 seconds randomly when the turn signal was used. next the driver side headlight, low beam, went out when replacing the bulb the replacement bulb worked until the bulb was placed in the socket. after cleaning the sockets to create a better connection, still nothing worked. i switched bulbs from driver to passenger to see if the bulb would get a good connection on the passenger side and now neither low beam headlight works. this is a light switch issue that was recalled for 2012-16 kia sorento's but i'm having the same issue in a 2011.

The passenger side door will not open from the outside. you can reach across the inside of the car and open.

My vehicle stalls at take off often and also my horn onluy sounds when i turn my steering wheel a certain position . my airbag light remain on also .this is a very dangerous situation. this malfunction happen in the street also.

Tl* the contact owns a 2011 kia sorento. the contact stated that the engine produced a loud knocking noise when the vehicle was started. also, while driving 35-48 mph, a deer jumped out into the street. the contact swerved and crashed into a guardrail. the air bags did not deploy. there were no injuries. a police report was not filed. the vehicle was towed to fuccillo kia (3900 state st, schenectady, ny 12304, (518) 847-0800) where the mechanic stated that the contact should have the vehicle serviced at the dealer's collision shop. the vehicle was taken to an independent mechanic to have the body damage repaired. the manufacturer was not made aware of the failure. the cause of the failure was not determined. the vin was unknown. the failure mileage was 50,000.

The rear driver's side door will not open from either the outside nor the inside. the vehicle was parked in the driveway when issue was noticed.

Doors are not opening from the inside nor outside. door handle broke on one door when opening.

Vehicle has 75,000 miles on it and has started to stall at low idle times. mostly upon start up but has increased to stalling occasionally at stop lights. engine light will come on car will restart and sometimes engine light goes off other times it will stay on. has been happening about 3 months now. had it in the dealership for faulty door handle which is a known problem but was not covered under warranty. had dealership run diagnostics which of course i had to pay for and they claimed it was reading a cpu error and the board should be replaced $1,400. lots of recalls on this vehicle, don’t see myself buying another kia.

My vehicle has continuously melted wiring harness after wiring harness that run my headlights. not sure if this happens while in motion or stationary, i just notice it when i am down to one headlight. this has become very dangerous because i constantly have to drive in the dark with one headlight. also it really scares me that my vehicle is melting wires that connect to other wires that could easily cause a fire!

So this morning i’m just heading to work and my kia start a limp mode which it stop in middle of a highway and their where kids in the car it has a bunch of light on

The air bag light came on yesterday...and suspension while drying trials you over in left lane if you hit a bump

My low beam headlights keep blowing out, my rear wind shield wiper doesn't lay on the glass. therefore, it doesn't clean well, the seatbelt in the middle row keeps falling in the seat crack making it hard to get out and buckle up. my rear kia symbol is chipping paint.

Car stalls and jerks when driving.when placing in drive it takes off very slow and under power.while driving the car changed gears on its own even jerking hard.

Engine shut off while car moving. no indication no lights across dash and lost all power.

Can not open the rear passenger side door from the outside. i had the same issue last year with the front driver side door.

Tl* the contact owns a 2011 kia sorento. the contact stated that there was an internal oil consumption failure that caused the oil to constantly have to be refilled in the vehicle. an oil consumption test was provided by benson kia of spartanburg (1100 n pine st, spartanburg, sc 29303, (864) 585-3611) and it was diagnosed that there was a crack in the radiator. after the oil consumption test was rendered, the oil leaked under the vehicle. the dealer and manufacturer refused to comply with an extended warranty campaign for the engine assembly and oil consumption failures due to the vehicle's maintenance record. the vehicle was not repaired. the manufacturer provided no assistance. the failure mileage was not available.

My kia sorento 2011. my problem is that my car started acting different. every time i turn it makes a noise. i got the ball joint done. the right site. also i got the strut done . i was told that i need new strut again. .went i drive it sound like if the car gonna fall apart.

Passenger door front and rear do not open from the outside. a very large known issue from kia sorentos, mainly 2011 that kia wants me to pay 668.00 per door for a 1.50 piece. this issue in my mind is a safety issue but they do not agree. i have a fear all 4 of doors may have this issue at some time. clearly after looking at google this is a known issue. the service manager told me the same. he said he has fixed hundreds of these

Tl* the contact owns a 2011 kia sorento. while the contact's daughter was driving 60 mph, the vehicle decelerated. the driver was flagged down by another motorist who alerted her that flames and smoke were visible under the vehicle near the tailpipe. the contact imminently pulled over to the shoulder and exited the vehicle. within seconds, the police and fire departments arrived at the scene. a police report was filed. the fire department extinguished the flames. the damage to the vehicle was unknown. there were no injuries. the vehicle was towed by aaa car insurance back to the contact's home. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not made aware of the failure. the failure mileage was approximately 200,000.

First issue began when car started pulling to right when going around corners on highway. took to shop; paid for new brakes including pads, rotors, front calipers plus front driver side ball joint replaced. ball joint rusted out so bad it crumbled to pieces when tire was taken off. not out of shop for even a full day when the car started pulling again. this time it was a hard pull to the right while going straight on highway and in town. this time the pull was so strong the car went off road. this time it felt like steering went out completely. so back to shop to find out that the front passenger side ball joint was also shot and needed replaced. car been out of shop barely 2 wks; now front end is making a hard clunky noise when turning and going over just the slightest bumps. the car feels like you are driving over boulders and sounds like the whole front end is about to fall apart. so back to the shop for third time in less than one month. read multiple complaints online regarding these same issues? im pretty sure i’ll be paying for struts, shocks and/or complete repair of front end suspension after already putting $800 in to it. how has this car not been recalled for such issues?

While driving vehicle stalls. happens more frequently than when first started

A few months ago my rear brakes suddenly started making noise. i maintain my vehicles very well so i was surprised it happened so suddenly. when i took it in they told me the calipers had slipped and my brakes and rotors needed replacing. i noticed a leak in my garage as well. never received a recall or warning notice from kia. when i entered my vin my vehicle doesn’t fall under the recall even though that’s exactly what happened to my vehicle. i didn’t even realize this until i was looking for a recall 9n a different issue.

I have had the front passenger high and low beam replaced twice and it is out again. this is the second time this year within 6 months

Engine light is on, keeps stalling out at a stop or when turning, smells like something burning, now making a rough grinding noise from motor. keeps going through oil, putting two quarts of oil in every other day. passenger side door in back wont open from the outside. the passenger side headlight keeps blowing out, the tires on the front end keep going bold.

Takata recall both of my rear passenger door handles have completely come of not allowing me to open my doors from the outside. the vehicle was stationary when it happened.

While at highway speed of about 50 mph, the vehicle will shift hard. the feeling you get is that you have driven over a curb. have brought to dealership. they checked transmission fluid and reprogrammed transmission. they were unable to determine an issue. the problem persists and is intermittent.

Head light burn out every few months passenger side. repalced head lamp dozen times already.

Driving down the highway and my hood flew up causing heavy hood damage and the top of the suv

Towed a boat in july of 2018, stopped at a store and the car would not allow me to put car in park, had to look at owner manual to find out had to push a little button by the parking gear for it to shift into park or drive. after we unhooked boat went back to working normal.

The volume control on steering wheel, and other electronics will randomly malfunction. had where i would have crusie control on and turn the turn signal on and it would shut off the cruise control (only the left turn signal would cause this). the volume on steering wheel, you would go to turn it up and it would turn it down instead, lights on dash such as the steep decline light, brake light will randomly turn on and it is not even being used.

"takata recall" the engine makes a loud whinning sound constantly, start up, driving, and while sitting still. at times while driving it will feel like the car skips (like the engine will shut off, it also will not shift through gears, sometimes it will sit at the rpm of 3 and doesn't want to shift out of gears. this is while using both the automatic and manual driving.

Door handles. first the driver’s side front door was unable to be opened from the outside and required replacement. the next handle to break, same issue, was the rear driver’s side one. now, the front passenger side door has the same issue, where the door handle will not allow the door to open from the outside. this is a safety issue, especially in the case of an accident or health emergency, and an expensive repair. the most recent handle broke on june 16, 2019. the first handle, the driver’s side door, broke in august of 2017. the second door handle broke later that year.

Twice, while driving slowly and preparing to stop the engine revs fast in attempt to race on forward altho i am slowing down and preparing to park vehicle. i am forced to react by rushing & putting my foot on the brake to stop the racing of the engine.

The engine has a clicking sound all the time sounds luke its grinding metal

Hearing whirring and whining noise from drive shaft on 2011 kia sorrento. we think it could be related to the recall: https://www.nhtsa.gov/vehicle/2011/kia/sorento/suv/4wd#recalls after calling the dealer - our vin# is not listed with this recall. i've seen several forum posts of other consumers with the same issue with 2011 kia sorrento and na vin#. such as: http://www.carproblemzoo.com/kiamotor/sorento/driveshaft-problems.php we are going to have this repaired before an accident occurs, but think it should be covered under the recall...

My struts make my tires pop at least every two weeks got them replaced over 10 times and also my fuel injectors have been replaced and still give off a stinky smell it may result in getting another catalic converter

Started engine air bag light did not go off has been on for about 2 weeks

Front passenger door lock clicks but won’t lock. front driver’s door will not open from outside handle, only inside handle. air bag light stays on, steering wheel controls stopped operating radio and phone calls. electrical system battery light comes on intermittently.

My vehicle was parked in my driveway. had driven day before. went to start and hear clicking noise like starter problem. call tow truck to take to shop $92.32. short in wiring down by starter assembely. required repair and retest of system. $311.39

Tl* the contact owns a 2011 kia sorento. while the vehicle was under warranty, the contact stated that there was a constant presence of an oil leak and the oil was not properly cycling through the oil pump. darcars kia of frederick (5826 urbana pike, frederick, md 21704, 1-877-997-6197) serviced the vehicle per manufacturer campaign number: sc106; however, it failed to provide a remedy. the contact stated that the vehicle stalled without warning. the dealer diagnosed that the engine needed to be replaced. the contact was left without a vehicle due to the failure. the manufacturer was notified and did not assist. the approximate failure mileage was 140,000.

I am not able to determine if it will be covered or not. most likely it will not be covered because the cs1603 can only be completed once, and only under the 5 years/ 60,000 mile warranty. the vehicle is considered out of warranty by the year as it goes by the original warranty start date of 06/04/2011. however, we can look into possible goodwill assistance with the repair that is needed. of course i am not able to guarantee anything upfront. kia motors america, inc. 111 peters canyon rd irvine ca 9260 on friday, april 5, 2019, 8:43:00 am cdt good morning, i would recommend taking the vehicle into your local kia dealership to have them diagnose the concern. typically, the repair can only be repaired once, but they will be able to diagnose it to see what is causing that to occur. i am not technically trained in my office, so i am unable to determine if the cs1603, or recall, could be causing this or not. a kia dealership would be able to determine that. if you need assistance setting up an appointment please let me know, and i will be more than happy to help. subject: re: 13091874 yes, my concern is that i took my 2011 kia sorento into the local kia dealership for a door lock recall while i wasn't having any problems. they did a repair. now, every so often, the only door lock, where you can put a key in, you turn the key, and nothing happens. then you turn the key again and the front and back door locks will unlock. in some cases not. so, i am now having problems with the door lock system where before the recall i had none. so, i am wondering if there is another recall, or what is going on????

My kia sorento 2011 the air bag light is on for days when i started the car and when i turn the wheel it goes off than goes on when i strait it in movement or not the light is on .something is wrong with that have to be recall.

The air bag light came on, then my horn stopped working and now the cruise control is not working. this should definitely be a safety recall as of i'm a accident my airbag will not deploy. please recall and fix this safety issue.

I have a head lights that keep going in and out . i have had it repairs a lot of times but it keeps doing it . ithen got a paper in the mail for a extension on the lights for my model vehicle cause the connectors in the headlight assembly needed to be replaced so i took it to kia. they told me that because i had it fixed so many time that theres not enough wire to replace it again this was on may 14 2019 and they said that my whole headlight assembly needed to be changed in order to fix it but they would have to ask kia for coverage . on may 30th i called again to see if they were gonna cover it and they said no even tho this a safety concern. that because i didn't go to them to fix it in the first place they wont cover it .

Drivers back side door locks and will not reopen. this is a safety hazard when you have children. i have children that go in the back seat and only one working back door if there was an accident or emergency i cannot get to my kids in time. my lobster work in one day and the next day when i went out to open the door it would no longer open. the children's safety system was engaged on the door so that my son cannot open it from the inside. from what i've read this is a common issue. please recall and fix this issue for us.

Air bag malfunction. light on brought in for recall and light still on dealer said it was ocs mat that needed to be replaced and not included in previous recall. so i still have no airbag and they are requesting $2,000+ to fix. saftey issue is still not taken care of and putting me and my children in harms way.

Driving down hwy. o in orrick mo with two other passengers my daughter 15 and my granddaughter 5. around 5pm saturday hune 2nd a smell of smoke came through front vents. as i started to pull over a swoosh sound came from the car and flames shot out of the hood of the car. then from under the dash inside. through the car in park and open the door. ran to get my granddaughter out of her car seat and a third passenger my daughter got out of the backseat as well. with in minutes the car was totally in flames.*dt vin unknown. consumer stated she suffered 2nd degree burns. *jb

When speeding up transmission. will shift hard. the vehicle looses power and i have to pull over, shut it off, wait a minute to restart then begin driving again

The air bag light is on and will not go off. there is nothing in the passenger seat and it does not go away when turning the car off and back on. this means that’s the airbags will not deploy in the casebook of an accident which is a hazard.

Steering wheel controls for radio/phone quit working and the airbag light came on. no accident etc, just quit working.

In 2017 my driver side exterior rear door handle was being opened by my 98 lbs daughter and the door handle broke off. car was in park then in 1018. the passenger exterior rear door handle broke off by the same 98 lb daughter. to me this is a safety issues. if i was in a car wreck and passed out. you wouldnt be able to get into the back seat.

2011 kia sorento was parked in the attached garage at 7:30 pm. it had a nearly full tank of gas. no problems were noted. my son went cycling the next morning at 5:30 am and returned at 7:30 am. he went into the garage to turn on sprinkler system. nothing out of the ordinary was noticed. at approximately 7:45 am he started taking a shower. a few minutes later he heard a loud pop. then a few minutes later another loud pop. then a few seconds later the lights went out. then he heard a loud banging at the front door. a man was yelling that the garage was on fire. my son and another young man who was renting one of the bedrooms in the house escaped without injury. the fire department responded and extinguished the fire but the car the attached garage were completely destroyed. the rest of house suffered extensive smoke and water damage. see attached picture taken at 7:59 am. garage is totally engulfed in flames. fire investigators determined that the fire appeared to be center at the front of the 2011 kia sorento. the car was totally destroyed. investigators hired by the home insurance company were not able to determine what component in the engine compartment failed and caused the fire. not enough left to be certain. kia motors usa has stonewalled us all the way. they sent people twice to make sure there was not something else in the garage to blame the fire on and to make sure that the fire investigators made a definitive determination of of what component failed or otherwise had to say it was undetermined. they also hired a local law firm to observe all the investigation efforts. intimidation and stonewalling is what kia has provided to us. my concern is that someone is going to have to die before kia and hyundai admit they have defect in their engine manufacturing process and get it fixed.

I am having issues with engine stall or wont start then oil is going somewhere and no clue where. i thought i had a great vehicle when i bought it didnt know there was any issues with it. but i am afraid to even drive it that something would happen while i am out with the grandbaby an family.

I was going to my sister-in-laws house to pick up my son. while going about 55mph down a rural road i seen a flash on the road that seemed to come from the front left tire and realized my kia had caught fire. i pulled to the side of the road and immediately ran to the nearest house for help. it was only a matter of seconds and my whole vehicle was on fire.

Rear right wheel speed sensor replaced at 136,000. asb, brake and traction lights all on. was driving appox 45 miles per hour on city street, no reason for loghts to suddenly come on. owners manual indicated that battery should be checked for low charge, new battery not indicated in this situation. had replaced brakes, pads and rotators three months previously. got three qoutes and kia was $250 more that the other repair options and the indepentent companies included purchasing the sensor from kia.

Horn stopped working.

When driving car jerks and engine cuts out losing all power and mobility. usually comes back on within seconds. this happens when driving at any rate of speed. a few times i had to pull over to the side of the road with no power and restart the car. when losing all power i have been on the highway driving 55-60mph. all power is lost and with no power steering i have had to get the car off the road out of the way of traffic. this has happened about 6 times. often smell something burning or melting. smoke from dash a few times. no fires yet... also passenger side head lamp continues to go out because of the wires and harness melting.

Passenger side headlight bulb went out. went to replace bulb and the connector was melted

My rear caliper has failed shortly after replacing all 4 rotars, and brake pads. now i am facing a rather expensive bill that i cannot afford on a limitted income as i am disabled. i am also lucky that this malfunction did not cause me to crash the vehicle. i noticed my gas mileage had significantly gone down, and the rear or the vehicle was dragging, and i also heard what sounded like something dragging on the ground und erderneath the vehicle. that's when i noticed a groove being dug into my rotar by the brake pads locked in the on position.

The driver's door does not open from the outside

Loud noise coming from right front wheel while vehicle driving on highway and once vehicle is in park on side of road. no inducator lights lights show in dash.

Went to get in vehicle and driver side door won't open from outside using key fob or using key entry. i had to crawl from passenger side to enter vehicle. this is a safty hazard!

While diving down the road, the rear passenger side gear box shattered.

Low beam headlight socket keeps melting after replacing. fire hazard

My rear driver side door stopped opening from the outside a few months ago - child lock is not on. yesterday, my drivers side door stopped opening. apparently this is a major issue with the kia sorento. what would i do if i was in accident and can't physically get in car to get my child out. this is beyond dangerous and unsafe. a recall needs to happen immediately.

Recall!!!when accelerating more than 60-80 mph on the interstate, the eco sensor light pops on and my suv jerks back then picks up speed causing the back of my head to hit your head restraint. it is very scary!!!!

(1)transmission got stuck in 2nd gear while driving on the highway. transmission would "jump" every time the car hit 50mhp. could not replicate after sitting in driveway overnight. (2)abs light is constantly on-told it is a clock spring. kia not worried about it. (3) doors stick-drivers door will lock itself and cannot open from outside. this happened 3x while car is running and i exited to get mail. front passenger will not close- have to knock handle to close. (4)backup camera intermittent. (5)bluetooth does not pair with phone-intermittent. (6) gas door sticks- must hit release button dozens of times before it opens. (7) tire pressure guages broken.

Since purchase, on three occasions do rear doorors locked in the closed position. the front 2 doors and the rear door on the driver's side. each front door was fixed by kia with no expense to owner. they refuse to repair this rear door stating it will cost the owner apx. $ 1,800. this is a real danger since passengers in the rear seats cannot exit car in an emergency. door cannot be opened under any conditions.

Wiring is bad for headlights, melted the headlight assembly. replaced that and then it melted the wires connected to the headlights.

When starting out from a stop the front brakes lock up to release the brakes or to drive this vehicle the electronic. skid control must be switched off also when this happens and is switched off the brakes drag and the rims will burn your hand if you hed

Car engine seized while operating. had to be towed. been in kia dealership service since june 2018 it is now october 13. still no engiene.

Vehicles caught fire, had pulled in the parking lot at work and smoke began to come from under the hood on the vehicle. within seconds flames had erupted and front end of car was completely engulfed by the time the fire department had arrived. vehicle was a total loss.

At 106,000 miles, the airbag alert light came on. took it to be looked at. code reader stated that the ocs mat on the passenger side was bad. quotes $2,000 to completely replace seat.

"takata recall" my air bag light will not shut off even when i have my seat belt buckled! i'm so worried over this! it's my only vehicle that i drive around with my children in it! why isn't this being recalled!? doesn't matter of i'm driving or in park. noticed around 75000 miles

Air bag light stays on all the time it seams there are numerous complaint about this issue ive already read about 20 posted on the internet. the safety issue is when the light is on the air bag system is not functional. the light turns on when i star the car then goes of for 2 seconds and stays on all the time until i shut down the car. ive done all the quick checks like lose connections to no avail. on line the most common problem seams to in the passenger side sensor mat. i problem that cost around $2000 to have fixed. i feel the problem is safety related and the manufacturer is responsible for this issue

Head lights go out when making turns and just driving at night when head lights are on. been to dealer they say can't find issue. this has happened many times now came close to hitting car this last time.

Abs light came on around 120,000 miles. believe it is causing issues for steering wheel controls. light will not turn off. clock spring sensor bad. repairs estimated at $2,000. this is a safety issue, will air bags deploy at all???? why is this not recalled??? read many complaints of the same issue.

Tl* the contact owns a 2011 kia sorento. while attempting to retrieve some packages from the rear seat of the vehicle, the exterior handle was pulled and a piece of the handle assembly detached. the contact also stated that the same failure occurred to the rear passenger door. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 103,000.

The front drivers side door will not open from the outside, and then the passenger side door is trying to do the same at times. i babysit and this could be a safety hazard for people with small children. also what if something major was wrong and i needed to immediately get into my car, from what i have read this is a common problem a f will probably result in the door eventually not being able to open at all. there needs to be a recall for this issue.

Dashboard continuously illuminates that there is a problem with the vehicles air bags. light is on when the ignition is on or the engine is on. there are no problems driving he vehicle but unsure if airbag will deploy if i am in an accident.

All accessories on steering wheel have gone out: radio controls no longer work, cruise control does not work, bluetooth capability(answering/ending phone calls) no longer works, and now the horn does not work. having a working horn is part of the safety equipment on a vehicle. one day while parked, i honked the horn to get my sons attention and it did not work.the horn just stopped working. another time i was making a left turn and some idiot not paying attention almost did not stop, as i was turning i honked the horn(forgetting it had not been working previously) and it worked just that one time. it has not worked since! how does that happen? also, the head rest on front seats are poorly designed, both have come off completely.

2011 kia sorento. consumer writes in regards to recall for engine malfunction. *as *tr

When driving between 35-45 mph the tachometer will drop to 0 and the sorento will lunge or buck, hesitate and will not respond to acceleration. the engine light flashes and sometimes stays on. one time i accelerated to pass, it responded but stopped midway thru the pass, decelled back to 20 mph. i could not complete my pass and had to fall back behind the slower vehicle. i understand there is a voluntary service campaign by kia # sc106 but no dealership acknowledges it. there is 130,000 miles on the vehicle.

Tl* the contact owns a 2011 kia sorento. while driving 40 mph, the vehicle stalled without warning. when the accelerator pedal was depressed, the vehicle failed to respond. the vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. additionally, the contact was informed that the lower radiator hose fractured and also needed to be replaced. the vehicle was not repaired. an unknown dealer was contacted and provided a cost estimate to replace the engine. the manufacturer was not notified. the approximate failure mileage was 137,000.

I was driving on the highway going straight without any obstructions (bridge, etc.) in sight. without warning the front sunroof of my car exploded, shattering the glass. no debris hit the car to cause the damage. there was no change in temperature throughout the day to cause temperature stress on the glass. it exploded without cause. had the cloth cover not been covering it at that moment, the glass would have fallen directly on top of me.

Car makes loud roaring sound upon cold start. it is typically the loudest when it has been left sitting all night and at first start. it will not make the noise after that unless it sits for at least 8hrs.i took it to kia and they explained it wouldn't damage my car and it's mostly just a loud noise and annoyance. they also explained they had seen this before and one of the mechanics even said he drove his kia around for years and it made the same noise. it is loud.

Pulls to 1 direction when braking and driving. sounds of axel or suspension in motion started on city streets now on highway

Door will not open! this is unacceptable in an emergency situation, it is clearly a known issue on these vehicles. it will not open from the outside and if you had the child lock engaged, it will not open from the inside either. fortunately i did not have the child lock engaged so i can still open the door from the inside, but now that i know it's a common issue i'm afraid it will happen on my other doors and i do have a child, so the child locks are sometimes used. car was parked at the time, i closed the door and the next time the handle would not open it.

Since i bought the 2011 kia sorento the transmission or engine tends to stall in the middle of driving like not changing gears, gets locked, jerks back and forth till it unlocks or changes gears while at the same time slowing or stopping car in it's tracks. twice i have hit my head on the steering wheel, have had seat belts lock tight against me and my passengers when it locks while trying to change gears. it happens at least 3-6 time a year since i have had the car. i have reported it to my service dealership kearny pearson kia, 7303 clairemont mesa blvd, san diego, ca 92111 and they have not found anything wrong. these past two years the gears locking is getting worse and the car slows down instantly from driving on the frwy 65 mph down to 35 mph instantly almost having cars hit me from behind. same for driving on the street going 35-40 mph dropping to 5-10mph and stop/jerk/go/stop/jerk and almost having cars behind me crash into me. i have been blessed to have had fast reacting drivers behind me or no drivers. this last incident last month was so powerful that i smacked the steering wheel and thought i had gotten hit but didn't. my chest got tight as if i was having a heart attack from the force and my kids cried from the whiplash. this was yet the strongest. also, since 2011 i have had 7 - 10 incidents of smoke coming out of the air vents, smiling like fire. i turn off the vent and it continues for 10min then goes away. i am no mechanic but if i had to guess i would say something with the air-conditioning being high for long periods and then when it gets turned down or off seems to activate these things especially the gears locking. just my observation. i hope you can get to the bottom of this because for the first time in my life i fear for my life and those with me or around me with this car. you just don't know when it will happen next.

Was driving felt like i hit something and the car would not shift into any other gear. i stopped put it in park and no change after work,8 hours later, the car ran fine. it had been shifting rough for a while, at or around 50mph, it would jerk the whole car like it was shifting up or down

I am issuing a complaint because there are tons of reports about my make/model catching fire and steering issues. i do not feel safe driving my car, especially with my son in the car with me. something needs to be done, or these cars need to be discontinued!

Have problems shifting into gear, took it to repair station and they don’t know what’s wrong with it. it doesn’t happen all the time but when it happens you are stuck where your at. the shifter gets very stiff or hard and won’t go into gear.

Very rough start in the morning or after sitting off for over 2 hours. after 30 seconds engine noise reduced dramatically. steering control malfunction sometimes. making up dow button act erraticaly along cruise control and radio control. bluetooth connection sound quality very poor.

The rear door on the passenger’s side does not open from the inside or outside. after researching the problem i have found that this is a common complaint.

My wife was driving down the street when the car suddenly locked up(stopped) and the engine shut off. she noticed smoke coming from under the hood and then within minutes the engine was in complete flames. prior to this there where never any signs of the car running or driving like there where going to be problems. i’ve never had any mechanical issues at all aside from this incident. this has come completely out of nowhere unexpectedly.

My transmission isn't shifting properly i cant even reverse 1st 2nd and part of 3rd gears are rough shifting. its also causing it to make a clunking sound in the rear axel also wont shift while turning.

Car loses power when applying gas, then stalls out. i stop and wait for few minutes, then start the car and drive off like nothing happened. it otherwise drives perfect until the random stalling

The srs light came on while driving

All of a sudden all my interior dash lights and headlights started blinking while the car was running. i shut the car off and it continued, turned the car back on and it was still going. then the flickering randomly stopped. the car was stationary in my driveway.

2011 kia sorento - while driving, the gears in my car stopped working and made a terrible loud noise. after getting vehicle towed, problem was found to be intermediate shaft on passenger side.below is the detailed recall info-however my vin does not show this recall. but i think it should. description of vehicles is mine. this is exactly what happened to me: sb082b - recall to replace intermediate shaft. recall: 11v258000 recall date 04/25/2011 component power train:driveline:driveshaft summary kia is recalling certain model year 2011 sorento 2wd vehicles equipped with automatic transmissions and 2.4l engines manufactured from the start of production through may 22, 2010. the intermediate shaft may suffer from noise and excessive wear due to a misalignment of the intermediate shaft with the right side output gear. continuing to drive the vehicle in this condition leads to the development of a whirring/whining noise and can eventually cause damage to the automatic transmission. consequence damage to the transmission may cause loss of motive power, increasing the risk of a crash. what owners should do dealers will replace the right side output gear and intermediate shaft free of charge. the safety recall is expected to begin during may 2011. owners may contact kia at 1-800-333-4542. **i submitted a case to kia #12833214, after 10 days i didn't get a reply so i called them. i spoke to haley and she advised my car was not manufactured in a location that had this issue. i think kia got this wrong. my car obviously had the exact problem they are stating and should have been replaced by kia free of charge. instead, i had to pay $635 to replace the exact part this recall was on. kia has refused to reimburse me. when i asked who i could complain to, they said there is no one. so i am reaching out to you.... thanks, evonne (kia owner since jun 2010)

This is the second time my car jolts when i am driving. does not matter how fast i am going. it feels like the car gets really sluggish and it jolts before acceleration, it happened about two years ago and the dealership made me pay $600 to change the intake manifold claiming that it would fix that issue and it did not. after that it kept doing the same thing and i look it up online and saw that people were saying to request for a transmission update, so i went back and they did that and it "fixed" the issue. that time my engine light was on and came back on even after they fixed the supposed issue. this time there's no engine light on and the car jolts even harder. i have seen so many complaints about this online i don't understand why my car does not show as a recall for the transmission. this has been happening now for a few days and the jolting just gets worse every time i drive. last night when i was on the highway going about 40 mph it did it and again after 50mph it was very scary.

We have replaced the alternator several times in the past year.

Headlight housing has become overheated and melted causing me to replace one headlight at $900. when it happened again i spliced the new housing yet the bulb keeps blowing needing replaced. there is knocking in the engine that gets worse when my speed increases and have been told that it sounds like the engine is not getting enough oil. the head gasket has been replaced and it still seems to be burning or losing oil. the indicator lights on the dashboard all randomly come on and then go off. while driving the car seemed to lose power at times then would die at a stop light. this all has been going on for the past six months or more. in the past year i have paid $1900 plus on random repairs

Vehicle was statiomary and not on. started smoking from dash and smoke coming out door, caught on fire went up to the roof and across to the passenger seat. when fire department came they had to cut open the hood, car randomly started while on fire to unhook the battery.

Door locks are broken and rear passenger door will not unlock

Rear sunroof suddenly exploded while driving on i5 near everett, wa. did not see any trucks or obvious source of flying debris. upon examination later glass was bulged outward. with a 6 inch hole missing. the interior sun shield kept glass from entering the car over our granddaughter.

Air bag light came on at 70000 miles. dealer ran a scan and we were told the passenger ocs mat was bad. they quoted us at $1600 to fix. needless to say we are not happy as this is a safety issue that should be recalled.

I was driving north on rt28 traveling at 65mph i took my exit. after stopping at the sign, i hit the gas to go and the vehicle was sluggish then it shifted hard. i stopped about .25 miles down the road and put the vehicle in park and back into drive and the same thing happened. it shifted hard after a sluggish start. i got the vehicle home luckily and found the transmission fluid leaking everywhere. after having it towed to a transmission repair shop, the repair person informed me that there was a hole in side of the transmission.

Tl* the contact owns a 2011 kia sorento. the contact stated that the vehicle failed to start. the vehicle was towed to the dealer (altoona courtesy kia, 401 pleasant valley boulevard, altoona, pa 10602) where it was diagnosed that the timing chain blew off the valves and a new engine was needed. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 91,000.

The electrical malfunction of the airbag has drained and caused the battery to go dead. also has messed up the controls in the steering wheel.

Car shifter is not engaging and disengaging resulting in not being able to place car in park. this issues was a recall before however; the fix didn't resolve the problem and kia has not offered a new fix. also, air bag light still illuminating after recall fix. again kia refuse to fix and issue could cause air bag not to deploy in an accident. also, back rear passenger door won't open from the inside or outside.

Takata recall when driving at higher rate of speed when trans kicks in to higher gear it has a loud bang feels like the transmission is gonna fall out . sometimes it looses power when driving

I was on the freeway driving 75mph. i had been driving for approx 65 miles when my vehicle lost all engine power with no warning while driving up a hill. i was able to pull the vehicle to the side of the road. i had to tow the vehicle 65 miles back home and to the mechanic. the mechanic has stated the vehicle died while driving due to the engine locking up. this vehicle has had all routine maintenance completed on time and in fact just had an oil change and inspection before taking this trip. there have been no loud noises or noises coming from the vehicle at all nor were there any noises prior to this issue occurring.

I want to know if their any recall

Front door handle latch assembly constantly breaking and i am unable to ope the doors from the outside

Tl* the contact owns a 2011 kia sorento. the contact was unable to open the doors from outside the vehicle. the dealer (billion auto kia in sioux city, iowa) diagnosed that the vehicle doors needed actuators. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin was unknown. the failure mileage was 138,000.

Air bag illumination light came on & stayed on at 65450 miles. dealership states air bag won't deploy as system is rendered inoperable. needs sop clock spring & ocs matt. total estimate for repair is $2000. & it's not under warranty. this is a safety issue that needs to be addressed by kia sooner rather than later.

Power door locks do not lock, by door button, by remote key fob or more importantly when the car is taken out of the park position. doors do successfully unlock via remote, door button and when the car is put into the parked position. doors can only be locked manually.

Bought the car used in 2013 and since i've had the car makes a knocking noise when stopped. it's not all the time, but most if the time. i asked the mechanic at the dealership about it and he said it was normal and going to get louder which it has, but gave no explanation as to what it was or why it was happening.

Front passenger door will not open from outside but will open from the inside

My rear drivers side door will not open from the outside or the inside.

While driving on the highway, the car suddenly jumps forwards and i feels like someone hit me from behind. the same thing happens while rolling down a hill or slowing down with or without applying the breaks. it feels like it wants to shift and something is holding it back for a fraction of a second. on sports mode, when manually shifting from 2 to 3 i can experience the same response. on gear 5 sports mode, you feel the sudden jerk. the problem seemed to be more significant when the engine is colder. i noticed the hesitation lasted longer before the jerk in the winter. i have been to many mechanic shops and they tell me the car is shifting fine and that they aren't to fully replicate the problem. i hope this adds to the millions of complaints and gets kia to do something. this problem has been persistent for over a year now.

The panoramic sunroof apparently exploded when the car was parked. the was a circle about 3' around the car with small pieces of glass, glass over the entire vehicle, metal pieces from he sunroof were on the hood and windshield, the headliner was ripped from the ceiling with a large hole ripped out of the middle and pieces of glass were piled throughout the interior. the car had been parked one day. no one witnessed the explosion.

The shift gears wont move. the gear will stay in drive. won't go into reverse or park. when i have to put veh in reverse i have to hold gear in reverse. there has been times when i had to leave my keys in the ignition, leave car in neutral and have emergency brake down. there was a recall on this kia claim they fixed the issue, but i'm still having the same problem.

At 100,900 miles my air bag light came on, car brought to the dealership and i was informed by air bag sensor is defective. in order to fix the problem i will need to pay $1900 to get entire drivers seat replaced. i currently am driving with no air bags in the entire car.

Tl* the contact owns a 2011 kia sorento. while driving 30 mph, the air bag warning indicator illuminated. the vehicle was taken to the dealer (jim ellis kia of kennesaw, 1221 auto park drive northwest, kennesaw, ga 30144) where it was diagnosed that the clockspring needed replacement. the contact stated that the clockspring was replaced, but was concerned that the air bag inflator was not also replaced. the contact was also concerned that the vehicle might have an electrical failure because the headlights failed to illuminate and the headlight bulbs had been replaced several times. the same dealer stated that the air bag warning indicator would remain illuminated because there was also a failure with the air bag sensor in the seats. the contact stated that the air bag sensor in the seats was not repaired due to the cost. the manufacturer was made aware of the failures and informed the contact that she would be responsible for the cost of the air bag seat sensor replacement. the failure mileage was 96,000.

3 doors the front passenger and the two back passenger doors will not open from the outside.the door latches are broke. they replaced the inside latches because of the chrome coming off well it is cutting hands again less than a year later the chrome is coming off again. this seems t be a growing problem with sorentos. this is a safety issue that will cause your car to fail inspection. kia has wekll over 100 complaints about this and many dont complain they just fix them at 400 a door is what kia dealers wants to fix them. kia needs to recall these 2011 sorentos again this will be the 7th time can i get a car that actually drives more than in the shop....car has 110000 miles on it they all broke after the kia 60,000 warranty on door latches

I made a appointment for kia service complaining that the front and rear suspention r making a noise. kia replace the front right side ball joints and said the rear and left front suspention are working fine the car still sounds very loud when going over bumps.

Low beam assembly wiring on both low beams has melted. this has been reported in numerous car blogs as a known issue.

Last week the airbag light came on in my car and apparently it is the coil spring in the steering wheel. from what we have done our research on, this is common for this vehicle but is not a recall. i do believe that if the is occuring in several of these models, it should be a recall. this is dangerous because the airbags may not deploy if the car is wrecked. i would appreciate proper change for this to be a recall.

The airbag light has come on and will not go off. hook up the device to see what it says and do not even get a code to help. ask kia and they say it will cost around $1,000 dollars to repair.

I was traveling on a hey, making a left turn onto a major hey, when my car would not excellerate. i was able to turn off the hey but my car would not go over four miles per hour. i had it towed to my machanic, he said the prongs broke off the thing that plugs into the computer, due to corrosion. so i had it towed to kia. they say i need a new computer & it will cost, $5000.00. this should be a recall. why can’t they install a new plug & plug back into the computer? i’m being ripped off!

Middle row seat latches are stuck and the seats cannot be moved. no access to the third row because the latches are stuck. also, one of the seats is stuck in a reclined position, which i believe is unsafe in case of an accident. both of my young children's car seats are in that row. apparently, it is a common issue with this make and model of vehicle. the latches are located next to the headrests on both seats.

My sorento makes a clunking sound when i hit a bump, pothole and when. pulling out of my driveway. or turning the wheel at school circle drop off. i took car to two different garages. the mechanic test drove and checked frontend of car he could not find anything. he found voluntary service campaign.sc 082a it say the intermediate shaft need replaced. it drive good but, it sounds like its gonna fall apart. the nosie is getting worse. my car was built june 4th 2010. the voluntary service is between oct23 2009-may22 2010. could i please have my car added by extended the campaign service. sc 082a. april 2011. i have a service appointment on april 4th to get three other recalls to get fixed.

Front inside door handles chrome peal off causing cuts on hands.

Driver side passenger door will not open from outside. child lock is on and now i cannot open from the inside either.

I was driving on a major highway in pa, rt. 83 and my check engine light came on. luckily i got off the highway because the next thing that happened was no power when i pressed on the gas pedal. i got it towed to my garage and they told me it was the accelerator position sensor. i got it replaced. two weeks later it happened again. i was smart enough to get off the highway when the check engine light came on. imagine if i keep driving on the highway. no acceleration. i would have been killed. rt. 83 is one of the worst highways in south central pennsylvania for tracker trailer accidents. this sorento is a 2011 and only 55,900 mile. what yhe heck. twice in a month. i want this on record because if this vehicle causes me to get in an accident that kills me, kia is liable. i only purchased this vehicle in october 2018. i can't afford to buy another vehicle. please let me know what i should do?

Every time i changed the oil, i noticed it was not the same as used oil coming from my other vehicles. engine problems started approximately 3 years ago. i was constantly checking the oil and needing to add. i took the vehicle to the kia dealer where we bought the car and they said the oil was burning up in the motor. it was getting hot. i ran two flushes on the motor and then continued my regular oil changes. in february of 2019 the motor seized up and quit while being driven on city streets. i drained 4.5 quarts of oil from the vehicle after it was towed. i heard about the recall on various years of kia/hyundai motors and thought this migh be the problem with my 2011 sorento.

Rear parking brakes never worked. using my shift gear for parking . now front door is not opening from outside. went to forum on internet about this issue. thousands of kia sorento 2011 owners has same issue with the door. if we go to kia, they charge $400 for one door lock! crazy! so many kia owners don,t want a kia anymore. me either

My car just immediately started slowing down and it was extremely hard to turn the steering wheel and the brakes would not let me brake. i almost wrecked my car. also my camera just stopped working as well.

The airbag light came on randomly and has not shut off for several years. i was told by a dealership that it could cost a few thousand dollars to fix. this is obviously very dangerous and that terrifying that it could be set off at any time for no reason or even worse not at all. after seeing so many complaints about this issue why hasn't this been addressed or recalled?

The passenger airbag light stays on while their is a passenger in the car with their seatbelt is on while the vechicle is being operated.

2011 kia, just over 100,000 miles. started knocking from the engine, pulled over had it towed to my mechanic. stated that lower engine block broke the engine blown. dealership would not do anything.

According to the obd code reader: code p0335, $07e8 generic. crankshaft position sensor a circuit. vehicle has trouble starting. the tachometer falls to 0 as opposed to sitting at a higher idle, and does not move when pressing foot on gas pedal when stationary or in motion. when in motion, there can be temporary loss of power, the inability to shift gears, and/or the vehicle shakes and rattles. this happens on city streets and highways, when in all types of traffic and when moving at constant speeds. when this situation happens, the car does not shift gears at all and must be restarted. this has caused dangerous lane changing to highway shoulders as well as difficult attempts back onto the roadways during rush hour.

I have been a kia customer for over 7 years and are on our third vehicle from them. traded my kia forte for 2011 sorento in 2016. it has had a lot of issues with the electrical system and it cost $1,200 to fix it. recently on jan 25th my timing chain broke and also ruined the engine. now told that i need new engine for $5.100. i have learned of many recalls on sorento engine motor but starting for the year 2012.

Taka recall- vechicle has stalled on the highway/streets while driving several times, example i could be in the middle of driving and the car just completely slows down, almost causing accidents which can be very serious. i have taken the car back to the dealer and they said there's nothing wrong, clearly there's and issue with the car. i have been reading storys with consumers having the same issues that i'm having. kia has not issued a recall which is sad due to the many complaints and life threading situations this has put people in. i'm in the process of hiring and attorney to look into this because no one is giving me answers. not sure what it could be but i've ask around and some say it sounds like a transmission issue i need answers

Left headlight connecter melted and shorts out the connection to the light bulb. overheats really bad. will have to replace the entire headlight assembly.

My car went into limp mode after check engine light came on for transmission and electrical system failure in solenoid a of transmission. car struggled to shift between gears and would would jerk me driving. driving yesterday and pedal went straight to the floor causing total motor loss and hole in motor.

Airbag light came on randomly. has not shut off.

My driver’s side door will no longer open from the outside. i have to reach across the passenger side and pull the interior drivers side door handle to open it.