2011 JEEP Grand Cherokee

Mysteriously Caught fire after check engine light came on.

OWNED CAR FOR 3 YEARS WITH AT LEAST 1 STALL AT LEAST DAILY ALMOST CAUSING DAILY COLLISIONS DUE TO STALLING AND LOSS OF POWER. ON MARCH OF 2021 CAR WOULDNT EVEN START OR ANY POWER WHATSOEVER. HAD CAR TOWED TO NEAREST ELECTRICAL REPAIR SHOP. DIDNT HAVE CAR FOR 5 DAYS. NOW HAVE HAD BACK SINCE MARCH WITH NOT ONE STALL. RUNS PERFECT BU T WHEN I TRY TO GET REFUND THEY SAY MY VIN ISNT COVERED UNDER RECALL.

Since September 2017, my 2011 Jeep Grand Cherokee has been in the repair shop four times due to the vehicle not starting. The alternator and battery was checked once per month up until December, but each time I was informed that both parts were in good condition based on the diagnostics.

However, after each repair visit the vehicle would not start after a few days.

Between repair visits a number of other issues occured:
*automatically accelerating at high speed (Jan 18)
*engine stalling while driving (Jan 18)
*blowing cool air on one side and hot air on the other (Sept 17)
*doors locking and unlocking when unattended (Sept 17)
*windows going down half way when unattended (Oct 17)
*radio powering on when turned to the off position (Nov 17)

The most recent incident happened two weeks ago when the car stalled and stopped in the middle of a busy stretch of road with three vehicles in close proximity.

Due to ongoing issues, this week I had the car towed to Jeep for another assessment. The Jeep adviser called me back the next day stating my battery and alternator needed to be replaced for $1282 otherwise the car wouldn\'t start without a constant charge. The battery was just replaced a year ago in June 2017.

With all of the issues mentioned it\'s clear that the 2011 Jeep Grand Cherokee has a design issue/flaw that poses a major safety concern for consumers.

The issues that need to be investigated or re-investigated for the 2011 Jeep Grand Cherokee are the alternator and power module replacement. Most, if not all of the issues mentioned could be directly linked to the TIPM.

My request is that CAS, NHTSA, and Chrysler consider or reconsider the above mentioned for both safety concerns and the undue repair expenses paid by consumers that appear to be directly linked to faulty design.

Dealer Diagnosed TIPM Module, Replaced Module to resolve issue

The TIPM or Fuel Pump relay was repaired under recall Jan 2015. Engine stalled today while driving and lost all power steering and completely shut down in traffic. Lucky I was not in an accident. Bringing back to the dealer. Here we go again!

Today, Monday, March 6th, 2017; I was driving to work; a couple of miles from my house my vehicle stalled without warning. Luckily for me, it was a low-speed area and I was able to stop on the side of the road. My truck did not turn on again despite several attempts. I called a tow and it took it to a shop. I left the truck the entire day. At the end of the day they gave it back to me saying it worked again and that apparently there was a mal-function with the relay system. They said the gas-pump was not working and suddenly when they were checking the TPIM it worked by itself. They could only recommend to take it to the dealer for a more profound check. I recalled I got a CarFAX not so long ago and going back to it I found out about the TPIM failures…

This is a very serious issue and with a very high risk of serious injury to the vehicle occupants. I work in manufacturing supplying parts to different OEM\'s and in the PFMEA (Potential Failure Mode and Effects Analysis) this would have a severity of 10!!!

I will file all the complaints and will call the NHTS to get my TPIM replaced ASAP! I really hope they can make this quickly. If I can get another car I will do but I will not take my family on the truck for sure.

Julio Gonzalez.

bought a used car from a car dealer in St. Charles. Within 6 weeks it died out in the middle of a turn both crossing traffic and turning right which then in looses power steering and brakes.. It is push button I have to put car in park and foot on brake to start. Brought the car back to dealer and they looked at it for 4 hours said that they couldn\'t fix if it didn\'t happen to them they have no idea why. I called chrysler directly and gave them the vin number and they said that this car has a long history of this which the service dept could fix. I asked which service dept and it was the same dealership i bought the car at. They gave me a star number and a case manager to work with me and the dealer to try and fix the car. The service manager seemed to confused when questioned about previous problems with this car. He said I worked this car for many things during the history I don\'t remember anything significant to this. I found out from chrysler that it had 5 previous star cases in the years past 1 in 2012, 1 in 2013, 2 in 2014 and 1 in 2015 and another case for stalling in 2015. I purchased the car at the end of April 2016. I did a little investigating on my own. I pushed the gps button and received the previous owners address. I visited her and she confirmed that it indeed had issues stalling while driving and that she didn\'t drive it anymore because she had a little girl. She didn\'t know if the sales dept knew about the issues but she said service definitely did and that she and her husband sat down with the service manager in his office discussing this. She said that it was spuratic and didn\'t happen all the time and it happened less in th e beginning of ownership and go progressive more often. I took this information to the service manager and he said i don\'t think thats why they got rid of the car he just used this as an excuse to move up to a wrangler. So in short. They have had my car for 3 months said that they fixed it. I said i wanted a replacement car unless they could guarantee this wouldn\'t happen again i didn\'t want the car back . They said they put 400 miles on it and it never happened to them so they felt confident (Plus they wanted 27,000 for a similar car to replace leaving me a balance of 15,000 for 1 year newer!) So I said i would take my car back and if it dies again? The sales manager said he would call chrysler personally on front of us and we would then figure out how to more forward. I picked up my car last saturday. Pushed the trip button and drove it a couple times over the weekend. I drove it weds am in the rain and my windshield wipers didn\'t work so i called service they said to bring in and would check if it was disconnected (this summer they had computers and instruments taped to the outside of the front window to monitor gas etc). On the way to the dealer my car stalled at the stop light! I get there and told them and they said windshield wipers were not disconnected and had to check further gave me a loaner car and called later said the motor as burned out and it was out of warrantee and was in excess of 500 to fix. When i gave them my car 3 months ago they worked perfectly fine and when they were putting 400 miles on my car they never drove it in the rain to notice the windshield wipers out, my guess is whatever they taped to the front windshield stopped the wipers from moving in turn burning motor out. I have had it to my wits end. All i want is for them to pay me back for the car. I do not want to trade for another because they want to make money off that trade.. I saw the same car advertised for 22,000 and they wanted 27,000. I want them to cut me a check for my car tax and title and go elsewhere to purchase a different car. This car us unsafe and unpredictable and they sold it to me knowing this, not disclosing this and put me and my family in danger. I have a case manager with jeep this car has had this issue multiple times and they cannot figure out how to fix the safety issue!

On Sept.2, 2014 I had my 2011 Jeep Grand Cherokee towed to the nearsest dealer, Milford Chrysler, Milford, Pa. I was driving the day before with family when the vehicle suddenly stalled in an entrance to a parking lot just avoiding an accident. Message center showed key not detectable. Several attempts later it turned over. To play it safe I returned home to exchange vehicles. It was making hissing sounds so I left it out of the garage. The next day, it was still making noises. I called for a tow to the dealer. I called Chrysler and they advised me of a recall but that the engineers were still trying to determine why but that the TIPM was malfunctioning. I was also told that a FINAL recall would not come out for about 3 months! I had no choice but to get my vehicle repaired. They had to replace the battery, fuel pump, TIPM for a total OUT OF POCKET cost of $2493.98. Chrysler eventually reimbursed me for the total amount.
On November 20,2015 I went out and found that my blinkers did not work. In fact, when engaged, the fog lights blinked and or flashed. I took it to my original dealer, R.I. Suresky in Goshen, New York. They ran a scan and found that it was caused by the TIPM ! This makes TIPM #2!. I called Chrysler, the final verdict, it was not covered by the recall (fuel pump related only). The tech replaced the TIPM yet again at an OUT OF POCKET cost to me of $1043.40.
On October 21, 2016 The engine light came on. I have an appointment at Suresky\'s on Monday October 24 to run a diagnostic on it. Could it be TIPM related? We\'ll see. I feel that Chrysler owes me $1043.40 for having parts ( never available immediately by the way) that are defective and place people in very dangerous situations on the road.

This Jeep engine failed / staled while driving. This caused the vehicle to veer off the road twice on a turn, and almost cause two rear ends by failing in mid traffic, in four different occasions, since 2014. The vehicle engine cuts out, which causes the power steering and brakes to not function properly. The vehicle was in motion on various main streets, when this occurred. Naperville Jeep Dealership (where this vehicle was purchased) has also maintained this vehicle per the maintenance schedule, has worked on this problem since it began. They have not been able to resolve the issue and returned the vehicle to us confident the problem was resolved or non-existent. Attached is the vehicle recall and replacement record. From online research it seems this has occurred to other Jeep Grand Cherokees before and the typical solution is replacing the TOTALLY INTEGRATED POWER MODULE (TIPM). This vehicles TIPM was Repaired Sept 3, 2014. Below are the maintenance records related to this problem.

03/26/2014 mileage: 44,680 WRO# 599705
11/25/2014 mileage: 51,329 CRO# 615926
01/07/2016 mileage: 65,485 CRO# 646292
06/10/2016 mileage: 69,938 CRO# 658369

This vehicle is NOT safe and we have lost all trust and confidence in this vehicle.

This car was purchased used in Feb 2015 from CarMax. In the 12 months that we have owned it, it has “stalled” out while driving five times. It seems to occur when I’m going about 40-50 mph and approach traffic slowing down/going around a turn. The FCW warning flashes and then the car completely shuts off (loss of power steering/brakes). I then calmly come to a stop in order to put the car in park and restart. Luckily no one has rear-ended me, nor have I hit anything/anyone. The most recent time on 3/1/16, I was on the freeway and the FCW warning happened on 2/29/16, but the car stayed on. It wasn’t until the next day (3/1), that I was slowing down, in the morning, for stop light and the car shut off. Not light this time. All occurrences have happened in the morning, on the same stretch of road.

The first two times it happened were spread over a long period, the third & fourth times happened within a week (Week of Dec 22 1015) and the 5th time was recently on 3/1/16. I took it into a Jeep Dealership on 12/22/15, the same day of the 4th incident and the service dept couldn’t recover any code or find anything wrong. I even asked them to check the TIPM as people have suggested on various forums. They kept it overnight and drove it the next AM. Everything checked out. This car was purchased as a safety/upgrade car. I am currently eight months pregnant and fear for mine and my unborn child.

I thought it was the fuel pump but learned of a recall for the TIPM system. The car will only start with the remote starter. Push button does not work.

FCA recall P54 was done on this vehicle in 2014. We had not experienced any issues with it up to that time. In early January of this year (2016) the engine starting stopping while driving at speeds under 35 mph, while slowing down for a stop or turn, and while sitting at a light or stop sign. You do not know that it has stopped because it is very quiet. The engine just shuts off. We took it to the dealer in early January, and they said nothing was wrong with it. I advised them about the TIPM issue and they said they knew nothing about that, even though they had changed the fuel relay on several vehicles per the recall. That relay replacement was part of a class action settlement. We knew nothing of any class action suit anyway at the time. After repeated engine stoppages, we took it back to the dealer. They said “Star” (their term for FCA) said is was the crankshaft sensor, so I agreed to pay for its replacement at a cost of $390. The vehicle quit on the way home. We took it back again and they had it a week. Different people drove it and it quit on all of them, per a phone conversation. When we went back to pick the vehicle up the next day, the service writer said they found nothing wrong with it. When I questioned why the day before I was told about multiple stoppages, the person said i must have misunderstood. It has been stopping every time it is driven. Yesterday it stopped while my wife was sitting at a stop light. When the light turned green, the car behind her almost hit her, but the car behind them hit that car. Yes, driver error, but caused by my wife’s vehicle stopping for no reason. FCA knows that that remote relay would not fix all of the TIPM issues, and that is why they agreed to the class action terms. We are going to get rid of the vehicle because at this point it is unsafe to drive.

FAILS TO START. HAVE TO TURN OFF AND RESTART. MAY TAKE SEVERAL ATTEMPTS.

TIPM failed a few months after recalled internal fuel pump relay was replaced at an authorized Jeep service center.

Note: the numbers above are estimates (mileage and repair costs). The repair has not yet been made. I have made demand on Jeep to make the repair, but thus far, they have refused.

The leather on the dashboard of my Jeep is receding off of the dash, and bubbling up across the board. I was told at purchase that this was heat/sun damage to the leather. However, I had a leather guy look at it and he said that the leather was not damaged, and was still pliable. I have done internet research into the problem, and found that this is not an isolated incident for this make, model and year. Jeep has admitted to other customers that this is a defect, replaced the dash in some instances, and refused to do so in others. The best I can tell, the average mileage that this occurs is about 50K miles, right about the time it manifested in my car. Further, Jeep had notice of this issue only months after that years’ cars rolled out, and made no effort ti provide notification to its customers.

Jeep has refused to make an effort to replace the dashboard. Initially the stated that it was not covered by warranty. Their latest position, however, is that they recognize a defect, but that they cannot be sure that my situation is actually a defect because I am not the original owner. In other words, their position is shifting.

My 2011 jeep grand cherokee started stalling randomly and not restarting in Sept. 2014. I had the fuel pump relay replaced for $471.(This was before the recall became official) It took 3 days to fix. Three months later Dec. 8, 2014 my car suddenly stalled and would not start once again abs had to be towed back to jeep to be charged $548 for a WIN Module. Three days later on Dec.11 2014 ONCE AGAIN my car wouldn’t start! I had my car towed back to jeep and they installed another fuel pump relay. It took 6 days to fix.This one was covered by the recall. I left the jeep dealer and drove a mile yes just one mile and guess what??? MY CAR DIED AGAIN!!! This time Jeep picked up the towing. They kept my car until January 1 2015 because they couldn’t quite figure it out but they finally came up with a faulty wired TIPM. So they rewired it. My car ran good for the next 10 months but now it’s acting possessed! I’ll be driving and all of a sudden the windshield wipers come on by them self and I can’t get them off and all the warning lights come on and flash and ding. The only way to make it stop is to turn the car off but then it will not restart for a good 10-15 minutes. When the car does finally start the engine light stays on for a while but adventually goes off. If I bring my car in to be looked at while this isn’t happening they can’t find anything wrong with it. The people at jeep told me I have to get it to them right away while the problem is happening or when there’s a warning light on. It does this randomly when I’m no where near jeep! They know exactly what the problem is, the TIPM, they just won’t admit it!

About a month ago my vehicle began failing to start on a regular basis. I initially thought it was just the battery or the starter but I had those checked and they were fine. I started researching and noticed many other people with similar problems due to the common TIPM issue with the 2011 Jeep Grand Cherokee. I found out there was a recall on the relay switch for the fuel pump and scheduled an appt. with the dealership. It is getting “fixed” right now but from what I have read online they are not truely fixing the issue. They are putting a bandaid on it by doing patchwork by adding an external relay. Only time will tell if this actually fixes the issue. I am not impressed with their customer service. They should fix the issue rather than coming up with a cheap and easy solution which benefits them.

Car shuts off while driving it. This has been an ongoing problem with the car. Chrysler sent out a recall for the Fuel Pump Relay and said it is causing this problem, however I have had this recall work performed and the car continues to shut off while driving it. The recall work did not fix the problem and the car has turned off while driving it since the fix was done. The times It has turned off have been while exiting the freeway, though decellerating, it is often while still moving at a high rate of speed. When the car turns off, all power steering is lost until the car can be thrown into neutral and restarted, all while still moving. This is a very dangerous problem.

The most life threatening problem with the 2011 Jeep Grand Cherokee is that it stalls while driving. This has put me in serious life threatening situations. Since the vehicle does not indicate a code no one will acknowledge there is a problem. The vehicle is back at the dealership for this serious issue. This car is an accident waiting to happen, I wonder who will lose a life before Chrysler addresses this problem.

The ESC light came on while I was going 55 mph on the freeway (with my two boys under 4 in the car). The power steering and brakes shut down. I safely made off the road and had the car towed. I brought to a Jeep service center and after 4 days – they came back with we couldn’t find anything wrong.

Well 1.5 weeks later the same thing happened while at a stop light!!!

After doing research I see A LOT of people are having the same exact issue. I am LIVID! What does it take to get it fixed or a recall on this issue – more deaths.

WRONG – JUST WRONG!!!!

Having trouble starting mechanic says it’s a TPIM recall issue

While driving, car dies and I lose all power steering and brakes. This has happened to me 3 times since I purchase the vehicle. There was a recall on the fuel pump and I was hoping that would fix the problem, however it did not. Took Jeep to dealership, they could not find anything wrong (vehicle gave no error messages).

At 61,697 miles vehicle would randomly stall out and would not start. All situations occurred while the vehicle was parked. It would often take several attempts to get the vehicle started. TIPM Kit 08035037 was installed on December 11, 2014. Notified from Chrysler about P54 recall and took vehicle in to dealership for service on the recall. On 5/26 at approximately 2:30 pm vehicle completely stalled out while merging onto the highway, causing steering to lockup and having to drift to the shoulder. Car would not restart and needed to be towed. Incident may have been worst if during rush hour.

The Jeep on numerous times has had trouble starting. On two separate occasions it has had to be towed to the dealership.

Last week the Jeep cut off completely while go down the road in traffic. My son barely made it off the road.

TIPM module faulty. I had the fuel relay bypass “fix” done last fall, it’s acting exactly the same again. I’ve taken it to the dealer 3 times after failing to start and they can’t get any error codes to indicate a problem. It’s almost certainly related to the TIPM since it’s been recalled and the internet is full of complaints. The dealer will not repair anything unless they get an error code. I also have an extended warranty which would cover the cost, but had to pay $150.00 recently since to error was detected. I guess I need to wait for total failure, pay for towing and go from there.

FIRST THE A/C SERVICE PORT LEAKS REQUIRES SERVICE EVERY 4 MONTHS TO WORK.
CRANK NO START THE USUAL TIPM. i DON’T WANT TO TAKE IT TO THE INEPT DEALER SERVICE CENTER AND HAVE THEM BLEED MY WALLET DRY, LOOKING FOR A FIX AS THE JEEP IS CURRENTLY UNDRIVEABLE.

On Friday, 9/19/14, my 2011 Jeep Grand Cherokee almost killed me. I was driving between VA and NY via I-81 for a family funeral. I stopped half-way there for lunch and then experienced a problem starting it. Hitting the start button, it would not start, and would not stop trying to do so – it kept cranking and would not stop until I opened the door. It did this 3-4x, and then it started. It had never done this before. I continued on, more cautiously. An hour later, while passing several big rigs, part of the electrical system stopped working. I lost power steering, accelerator function, and my dash lit up – and the engine continued running and even rev’ed despite the lack of the accelerator. My brakes also didn’t work for approx. 10 seconds. The road curved, and I almost lost control and flipped the Jeep trying to avoid the big rigs, which were slamming on their brakes all around. Ultimately, I was able to pull over with no accident or damage and turned the vehicle off. After 15 minutes, it re-started, and I was able to get to my destination with no other problems. Upon arrival, however, I experienced the same things while testing it at very low speeds on back roads. After the funeral on Saturday, I was able to get it to the local dealership, where it still is undergoing diagnostics. I had to travel back to VA on Sunday, and now have to rent a car, deal with long-distance repairs with an unknown dealership, and travel back to NY to get it once repaired. The dealership indicated it sounded like a TIPM issue, which I have learned Jeep/Chrysler know about, but have not recalled. I have previously experienced minor electrical issues (flashlight never worked, multiple back bulbs, etc), which the dealership indicated may indicate TIPM issues since the day I bought the vehicle, but were always dealt with as isolated repairs. Please help with a Jeep/Chrysler TIPM recall! Update on 9/23/14 – the dealership confirmed it is the TIPM, and it needs to be replaced for $1500, inclusive of diagnostics, computer program updates, etc.

TIPM ISSUES ON TWO OCCASIONS AND FOB KEY REPLACEMENT REQUIRED TO TO FAULTY BATTERY (FOB) ON TWO OTHER OCCASIONS.

On 11/17/2014, after checking to making sure the car was turned off, I noticed a constant buzzing/humming sound underneath my car. Assuming the sound would stop on its own, I let my car sit for a night. The next morning, the battery was dead. AAA came to jump-start my car, and I brought my car to the closest Jeep dealership to get the battery replaced. Since the car turned off normally after getting the battery replaced, I didn’t try to diagnose the sound which wouldn’t turn off. The car operated normally until 12/22/2014, at which time the buzzing/humming sound returned, and my car wouldn’t completely shut off.

Was hit head on and air bag did not deploy. The car that hit me all his airbags deploy. Had front driver frame replaced. Cost 12,000 dollars to repair. Car won’t start sometimes. Had front end aligned twice since accident. Car locks open and close by themselves. Replace head light twice and left rear turn signal twice. Want TIPM replaced.

Today, 2 December, 2014, my wife attempted to start here Grand Cherokee and it failed to start during several attempts. She was actually on her way to our local Jeep Dealership here in Clarksville, TN. Once the vehicle finally started she drove to the dealer who after taking her complaint, wanted to run a charging system diagnostic test. It was at that point that I called and told them there was no reason to run the diagnostic check as the vehicles charging system was not the problem.

After conducting online research I determined there was a recall on the TIPMs fuel-pump relay, with a status of parts not available at this time. We have experienced this problem on several occasions including one prior to this date but assumed it was my fault when attempting to start the vehicle.

The vehicle was purchased used in March 2012 from Enterprise Car Rentals in St. Louis, MO, and had approximately 40,000 miles at purchase. The vehicle currently has approximately 68,500 miles.

I did contact Chryslers Recall Assistance center and spoke with their representative who suggested I pay to have a temporary fix conducted on the vehicle and that after receiving my second recall notice I could file to have those charges reimbursed. I stated to her that if there is a temporary fix, why not a permanent one? She reiterated her suggestion.

There is a problem starting the engine. The electrical and check engine lights illuminate and it takes several attempts to start the engine before it actually starts.

My TIPM has failed twice now. The first time the vehicle would not start. Now exactly one year later the hazard lights turn on when I engage the turn signal. How is this not a recall issue!

Car turns over but starts intermittently.

Cruise control just suddenly stopped working.

OTHER = fob
Pueblo Chrysler couldn’t get me in for recall repairs and/or (for the many) they didn’t have the parts. Scheduled for next Friday, the vehicle likely won’t make it there and I SHOULDN’T BE DRIVING IT BUT HAVE NO ALTERNATIVE.

Faulty TIPM ….Recall involved – but no parts available

Engine dies after start, airbag light is on, horn goes off randomly, and doors lock/unlock randomly.

Vehicle will not start and if it does it takes as many as 9 times trying. Advised it is TIPM but part is on backorder. Must take a business trip next week alone of about 600 miles and am wondering if I will be stranded or even make it.

The initial problem was that the car would refuse to start intermitently. Then it wouldn’t start at all. The car required a replacement of the TIPM.

See failures

My Jeep stalled driving around a corner at about 20 mph in September. I waiting a few minutes, turned it back on, and kept driving. I did not take it to a dealership. A month later it stalled pulling into my driveway and would not turn back on. I had it towed to the dealership where they informed me it would be $1200 to fix and it was due to a faulty TIPM. After looking online, I found many people with the same vehicle also had a faulty TIPM that had to be fixed. This is clearly an issue with the part itself, and since one of the symptoms is stalling, this could be a safety issue.

Last week I noticed that my Jeep was not starting properly, it would turn over as if it were going to start and it would just stay there without actually starting. I would havev to try two or three times for the car to start. The next day it did it again in the morning and didn’t do it again. I told my wife about it and she suggested that we go and get the battery checked, turns out that my battery was pulling 280 of 700 amps. At that time I thought well that must be the problem. WRONG, we left the battery location and it did it again, I took it to a mechanic yesterday morning and explained the problem and I had to pay ($127) for the diagnostics test to tell me that it was a part of the massive recall.

I then contact the dealership and I explain what is going on, and they agree about the recall and say that I can bring it in. During that process, of leaving the mechanic my jeep would not start. I attempted to turn it on several times with nothing happening. Finally it started and I allowed it to sit before I drove it to the dealership. I get it there and leave it with them, I call the Recall hotline number and they tell me that the part is on back order and that they have no estimated time when the piece will be ready. Mind you now I do not have a car AT ALL to drive back and forth to work and I was told that it was not their problem and that I needed to figure it out (carpool or something). This made me even more angry that the solution to the problem is a part of the recall and you won’t provide me with a rental car (based on the severity of recall P54). I was then told I could pay 2K for the repair out of pocket and there is a possibility that I would be reimbursed, also mentioning that it was a temporary fix and that it would still need the part associated with the recall for the vehicle to run properly. I WILL not be paying anyone 2K to fix my car temporarily and then hope and pray they reimburse my money. This is an outrage and I am beyond upset with the lack of care and concern for myself as a customer and their unwillingness to assist in this recall that is impacting sever hundreds of thousands of customers.

I will be selling this jeep AS SOON as it is fixed and getting something ANYTHING other than a product made by this horrible company.

Car engine would not turn over, when push-start button engaged. Got code “NO BUS TIPM” on menu on dashboard, along with indicator lights coming on. After several tries, car still would not start. Called tow truck, had towed to local mechanic. After 2 days, he said I had to have the car towed to the Jeep dealership because they could not identify the problem. The service manager at Jeep (after 1 1/2 days) said the problem was the TIPM module was bad (they THOUGHT) & said they would have to replace it at a cost of $980 for the module and $90/hour labor. And they weren’t sure that would resolve the problem.

About a year ago I started having problems getting my car to start. I got it into the shop only to be told that “hopefully it’s just a quirk and won’t happen again.” Then, about a month and a half ago we started experiencing the same problem but much worse. My car stalled out with my two young kids in the car. Ran off road but luckily I ended up in someone’s front yard. If it had happened ten seconds down the road, it would have been much worse because it’s a dangerous road. Now the car is broken down in my driveway and after several calls to Chrysler and the dealership- all we’re hearing is “we apologize but there is nothing we can do for you.”

The TIPM in my 2011 jeep Cherokee keeps failing it has happened on more than one occasion but once while my wife was driving with our children down the interstate it just stalled an wouldn’t start back up for quite some time.

We are planning to replace the TIPM system today.

Totally Intergrated Power Module Failed & Replaced – $1,700.

The engine quit while traveling on the freeway. Fortunately, we were driving in the right lane and were able to pull out of traffic. The engine would not restart for several attempts, but finally did restart. The problem could be fuel pump related or ignition switch idle control module or TIPM related.

See failures

Power steering bracket failed. This lead to a loss of power steering at highway speed. This almost, but did not cause an accident.

My jeep grand Cherokee has begun stalling and not wanting to turn on. It turned off on me today while driving on the road with my kids in the backseat. I’m glad I was on the service road to pull over quickly instead of on the highway. It has begun to do this more often now especially in the mornings. It takes up to 4 or 5 attempts to turn on my jeep. It’s frustrating. I’m ready to turn it in but I will be upside down if I trade it in. I will visiting a dealership for repair but I am not ready to pay the out of pocket costs since I am now out of warranty.

In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

Car would not turn over, dealer replaced Tipm computer

Car would not start. Dealer found no power to the fuel pump from the TIPM. Installed jumper relay to solve problem.

car won’t start this morning. 4 tries and gave up. Took another car to work. I have a computer part ordered that I hope will fix it.

The car has the starting problem that all grand Cherokee 2011
Havr had and keep doesn’t want to do a recall on the part and also the part is never available.

TIPM fuel relay failure

May 2014 – Jeep Cherokee wouldn’t start. Problem was intermittent but with increasing frequency until repair in July 2014. Jeep dealership mechanic denied having heard of the problem with any other Jeep. Private mechanic had to keep the Jeep for a week to run diagnostics (problem was intermittent) and repair.

It all started with what we thought was a bad key fob. After about 3 trips to the dealer (Don Marshall Chrysler in Somerset,Ky.) they finally suggested that we replace the key fob. That seemed to take care of the problem for a little while then it progressed to not starting on the 1st, 2nd, and sometimes 3rd try. It just kept getting worse until it might take up to 10 tries before it would fire up . Then it got to when it WOULD start it would immediately die. About 3 weeks ago my wife was leaving the driveway of our house and the thing just quit while she was going through the gate. I’m just thankful that she wasn’t on the highway at speed when it happened as she had our young son with her as well. About 2 days later the battery was dead when my wife got in it to leave from work. As I was away from home working and she needed a vehicle she took it back to the dealer (Don Marshall Chrysler in Somerset,Ky.) where they proceeded to install a new battery at the rip-off price of over $300.00!! About a week later I figured out why the battery had went dead so quickly. I drove it to my in-laws house and when I got out of it I heard the fuel pump continuing to run even after the engine had been shut off. My wife apparently hadn’t noticed the sound of the fuel pump running when she had parked it that morning to go in to work and it had ran all day until it killed the battery. Had it at the dealer yesterday (NOT RIP-OFF Don Marshall Chrysler) and they diagnosed it as a faulty Fuel Pump Relay switch. (duh) I told them what it was before we took it to them. They said that until they could get the part to fix it with that I could just tap on top of the TIPM to get the fuel pump to shut off.( I had been taking the battery cable off to get it to stop.) When we got it home, sure enough, I tapped the TIPM and it immediately shut the fuel pump off. WHOO HOO!! Well guess what? Yep……the damn thing wouldn’t start at all this morning!! Screw you Chrysler, and all of the useless Jeep Grand Cherokees you rode in on!! Or maybe you had to push them in? Never again will I own a piece of crap Chrysler product. This was the 5th and final one.

fuel pump relay in the tipm failed. dealer repairing with a bypass kit.

At first the dealership told me I just needed a new battery which cost $416 to repair then it died on me again so I had to have it towed back to the dealership and now they’re informing me I have to pay almost $1500 to replace the TIPM.

TIPM/”starter relay”. Vehicle not starting on multiple attempts. Other symptoms include intermittent rough idle after starting, “missing” when accelerating or going uphill, and not shifting at high RPMs. Told by dealer that suspected problem is the “starter relay” and Chrysler has developed a “kit” that will “fix” this issue by installing a relay around the non-working component in the TIPM. Cost estimate is $410. Also advised by dealer to NOT drive the vehicle until problem is resolved as it “can stall or shut off at anytime”

Purchased a 2011 Jeep just 6 months ago. Very excited because as a grad student, I thought it would be awhile before I could afford a vehicle like this. Got up for work, would crank but wouldn’t start. Had to be be towed to dealership!!!!! Chrysler says not included in warranty! The dealer told me, it was the TIPM, over $1000 to replace. The service manager tells me that there is a recall in the makes, could be released anyday. Meanwhile, Chrysler pretends not to know about this.
The dealer charged me 100.00 to do some temporary rewiring so I could get it started. The next day, it wouldn’t start when I got off work. I was told, “sorry about that- “we told you it was a temporary fix.”

Failed TIPM.
Open circuit in drivers seat airbag.

On September 26, 2014, I was driving on a surface street and beginning to slow for a traffic signal when the car shut off. I had no power whatsoever; had to coast as far as I could to the side of the road; then put the car in park, and restarted it. A few weeks prior, I had taken the car to the Ontario, CA Jeep Chrysler dealership where they repaired an issue with the car not starting. The service rep stated that they had installed a circuit board overlay. It is my understanding that this is a supposed fix for TIPM issues, but it did not stop my car from turning off after the repair had been done. Several months ago, I took the car into the same dealership with the complaint that the alarm – horn – had been going off randomly for no reason. At that time, the service rep said they could not replicate the issue and could do nothing. It is now my understanding that this is also a faulty TIMP issue. I will be taking the car to the dealership on Monday morning, September 29, 2014. Status/resolution is pending their assessment.

Hello, I was browsing the internet after running into the faulty TIPM with my 2011 Grand Cherokee. I purchased a certified Pre Owned vehicle from Buhler Bitter Dealership in Hazlet NJ in late January/ Feb 2014. This past friday i brought my vehicle to the dealership to have the problem looked at. In return i was given a bill for over 1,500 dollars to fix the issue. They told me the issue was not a recall and was not covered by the limited warranty i was given. I already paid and had the vehicle fixed..

TIPM Module failed causing issues in starting the vehicle. Suburban Jeep of Garden City informed me that my vehicle was out of warranty and I would have to pay for the repairs.

The TIPM malfunctioned and the car would not start when I was out at the lake with two children.

fuel pump continues run when car is turned off
cannot start vehicle at all

Failure of defective Totally Integrated Power Module (TIPM)

TIPM MALFUNCTIONING CAUSING SYSTEMIC ISSUES.

TIPM replaced. Car won’t start, headlights turned off while driving.

October 20, 2013, attempted to turn ignition off when the starter motor remained engaged and continued cranking after shut off and engine check light came on. Starter motor finally disengaged after pushing the start/stop button multiple times. Vehicle has only 20652 miles on the odometer. Vehicle taken to the dealer who advised that the starter motor never remained engaged while cranking during their test. Dealer invoice reports “Check veh for check engine light on, hook up to scanner found “DTC P0108″. Checked for flash found power train FLLASH reprogam PCM then retest, vehicle OK”. Dealer mentioned nothing about a possible TIPM problem. Vehicle ran fine for a while, but the same thing occurred several months later. Since the second incident, no further problems until yesterday (September 6, 2014) when the engine would not start as the starter motor remained engaged and continued to crank. The starter motor disengaged and stopped cranking when the start/stop buttom was pushed, but the same thing happened 5 sucessive times when additional attempts were made to start the engine. finally, the vehicle started. I googled the symptoms and learned about the ongoing problem with the TIPM involving the 2011 Jeeps. I’ve recently received two recall notices from Chrysler for “P36 / NHTSA 14V-391 and 154” (lamp wiring and brakes), but nothing regarding the TIPM problem. I now have a lack of confidence in my Jeep.

tipm module issues….have not repaired it yet

Started having problems getting my 2011 Jeep Grand Cherokee started a few months ago. Problem progressively got worse to the point of taking 7-10 minutes to get the vehicle to start. Wouldn’t start with the push button or with the key. Had to turn the ignition to “RUN” up to ten minutes to get the Jeep to start. Had to have the TIPM replaced to the tune of $1200.00

Having a problem starting the vehicle. Dealer/repair stated in could be the TPIM and/or fuel pump. Could cost $900.00. It’s in the shop now. Parts are on order, but they have no idea when they’ll arrive. For now, I’m in a rental.

For over a year, the engine will not crank or run intermittently until after 5-6 attempts to start it. As of 8/26/2014 the engine will not crank or run at all. Today it was officially diagnosed by a certified Chrysler/ Jeep/ Dodge service center/ dealership as a problem with the 2011 Jeep Grand Cherokee Laredo TIPM. This video link shows Exactly what I am and have been encountering: http://youtu.be/27XKm0fAiWI

Faulty TIPM – Vehicle taking 8 to 12 times to start. Technician performed a diagnostic test and found no fuel pressure when not starting, Tech found pump not being turned on when key is turned. Tech installed a relay overlay harness for TIPM circuit. Could not duplicate problem after repair.

Failed Totally Integrated Power Unit would not send signal to start electric fuel pump and vehicle would not start.

Car will not start and appears to be related to the Totally Integrated Power Module (TIPM).

After much research, I have found that my TIPM is bad. My vehicle started experiencing issues with starting and stalling in January of 2014 (@ just over 30K miles). Initially I did not think much of the problem as it was in January and cold here in Colorado. The problem mildly continued in Feb and March… fast forward to July 2014 and the problem became more prevalent. I finally have an appointment with the local dealership to look at the problem (tomorrow – 28AUGUST2014). I cannot afford to purchase or lease another vehicle, let alone rent a vehicle on a daily basis. The safety concerns surround the very real possibility that this vehicle could stall while I am driving to and from work. I often worry about being stranded at any location due to the complications I have while trying to start my vehicle.

About a month ago, my jeep had problems starting. When pushing the start button, it would just turn over and over but fail to fire up. Shut it off, wait, restart the process is the only way to finally get it to start. The problem now has progressed to almost every time and 5-6 x to finally start. I know this site wants me to log each incident separately, but I’d be doing that 5x a day…ugh! Not looking forward to a $1200+ repair for a known issue! May be my last Jeep if they don’t fix it!

It began a couple of weeks prior to 8/14/14 where the car would take several tries to start. I would press the start button and the car would not turn over and start. Finally on 8/14/14 it was at it’s worst taking many more tries and barely started when I left work and again picking up my child from school. I made it home but it wouldn’t start again after that. We had the car towed to the dealership on 8/19/14. We were informed on 8/20/14 that it was an electrical issue that needed to be replaced costing $1300. The items repaired as listed on the invoice were TIPM KIT TIP 080350 and CORE RETURN.

Brake vacuum booster failure. Sent two requests for reimbursement to Chrysler (6/14 and again 8/1; no response to date.

Total Integrated Power Module failed. For a week it took multiple attempts to start my Jeep, then it stalled while driving.

When started and shifted into “D” drive mode, car would self engage in manual gear “4” and then had no traction or acceleration, only reverse. Transmission completely died and would automatically go into manual “4” gear itself when put into “D” drive mode from park or while driving on the road. Very dangerous and very scary. Had it towed to dealer who wanted $1,300 to repair faulty TIPM Module and would not cover under powertrain warranty. Called Chrysler and negotiated it down to $100. This should be a recall and is very dangerous because the car is putting itself into the wrong gear and would not accelerate or move in drive mode.

vehicle will not stay enabled longer then 10 seconds without shutting off automatically – TIPM.

TIPM failure, Chrysler should recall this part. It was costly and a burden to fix.

TIPM FAILURE – car won’t start.

TIPM failure

This is 1 problem, I just didn’t know how to file it. The TIPM needs to be replaced in my car – car is unable to start.

I have owned a 2011 Jeep Grand Cherokee since May of this year. This past week my wife began have trouble getting the Jeep started. Yesterday morning, it took her 45 minutes to get the Jeep started. She left work around noon to run an errand and ended up stuck in a parking lot in freezing temperatures for over an hour trying to get the vehicle started. Only after I called my insurance company for a tow truck, did the vehicle finally start. She drove it to the dealership where they diagnosed a faulty TIPM. The service representative then proceeded to tell me that it would be a $1500 repair. After doing some research and discovering that this is a common issue with this model year I call Jeep costumer service yesterday and again today and received the same answer. There is nothing they could do to help. This is unacceptable.

Faulty TIPM. Won’t start and cuts off mid-drive. Havn’t had fixed (numbers above are proposed). Waiting to see about pending class action lawsuit.

Engine would not start on first try, had to try multiple times in most instances to get Jeep to run. When running, would stall will operating. This happened several times during morning commute in heavy traffic. Took Jeep to garage twice, diagnostics showed no codes. Nothing apparently wrong as far as mechanics could determine. after a month of repeated troubles, the fuel pump failed to shut off after shutting off the jeep. It continued to run. Made audible sound. Caused battery to go dead. Initially able to jump start it. Same thing happened again that night, fuel pump continued to run. Then unable to jump it. Had to have it towed to garage. Still no codes returned. Replaced battery. Still no success. Had vehicle towed to dealership. Told it was TIPM. Had to replace it and pay again for battery to be recharged. Instructed by dealer that this was a very common and known problem and that Chrysler was aware of the issue. The parts required were on national back order at the time and only available at dealership. Total cost was over 1500 for dealership work, 70 for tow truck, plus 350 for new battery. Total, 1920 dollars.

When starting the Jeep, it made a violent shutter and would not completely start. After multiple attempts at trying to start and then stopping, the Jeep finally started successfully. I contacted the local Jeep dealer who stated that unless the stop engine light can on, which would give them a code to check, they would not be able to identify the problem. I mentioned issues with the TIPM module that I had read about on the internet. They stated they were not aware of any issues. Beginning around July 15, 2014, the Jeep started doing the same thing again. Not every time when starting but progressively more often until on July 28, 2014, it would not start at all. After attempting for about 30 minutes, I was able to get the Jeep started and drove to the dealer for repair. This time they identified the TIPM module as the problem, and that there was a need to wire an external relay around the module so that the fuel pump received power. This is clearly a manufacturing defect since it is affecting so many cars and Jeep needs to announce a recall to fix this defect and also to reimburse owners who have had repairs made.

Vehicle shuts down while driving.
Taillight failure
Doesn’t recognize key FOB when in car.

Commonly recognized as a TIPM replacement problem that is under class action lawsuit.

The engine will crank but not turn over. It appears that it is not getting fuel. I tested the TIPM relay and it is not reliably sending power to the fuel pump.

series of electrical problems with the car. Door lock failure, electic seat warmer, tipim failure

My 2011 Jeep Grand Cherokee is having issues starting. When I push the start button it makes a noise like it’s trying to start but won’t. If it does start it dies and I am now unable to drive the vehicle.

it has a long start and then fail to start at all. The biggest issue I have now is that it smells like it is catching fire.

First major issue was a bad water pump that was replaced and took a wee and a half to get the part because I assume a number of other Jeep owners were having the same issue. Next up, is a faulty TIPM computer module/brain…Part is on back order and car sitting in driveway and driving my wife’s car – nice! This is my 5th Jeep owned and will no doubt be my last. I have had a number of issues with the Jeep (bought new for $40,000) and can’t wait to get rid of the car. The TIPM should have been recalled many months ago (gotta love big business and how they weight cost versus owner loyalty). Wish it mattered but it does not…

Failure of the alternator and TIPM ( power and fuse box). It cost 2200$ to fix all that and worst, It took 4 WEEKS to repair !

Engine turns but wont start.After doing research ,I believe its the TIPM. Chrysler should pay for its defected part

Car won’t turnover/start

The vehicle would crank and not start at times

The dashboard leather is wrinkling, manufacturing problem with 2011 Jeeps.

The car has failed to start and stalled out. The technician said it was a faulty fuse within the modulator.

My brakes did not work during time of collision. They were stuck when the other car was hit

I am currently working through issues that have yet to be diagnosed by the dealer but suspicion by them leads to the TIPM.

Vehicle had issues with fuel pump not shitting off after vehicle was turned off. This led to multiple jumps, a new battery, and a new 150 amp fuse (from faulty jump). Once I picked up the vehicle I noticed starting issues that were infrequent enough to diagnose. The Jeep would crank but not turn over on first attempt after sitting for a couple of hours. It would start though on second attempt. I do have a video of the issue. At one point the vehicle stalled while driving 40 mph with foot off the gas.

As I had mentioned the dealership has nothing concrete but feels the TIPM is defective and needs to be replaced. I have an extended policy with Zurich and am waiting to hear back on coverage options. Based on my web research though I doubt they will cover.

I have accumulated $1,580 worth of repair expense due to the the defective TIPM (Totally Integrated Power Module). This includes replacing the TIPM and battery and labor costs from repair shop. I have receipts for all expenses incurred. My issues match exactly what was described by other owners as well. I began having the issues that are described in the class action document currently filed Case#:CV13-08080-DDP (http://www.girardgibbs.com/chrysler-totally-integrated-power-module-tipm-lawsuit-/) by other other owners (not starting, stalling, fuel pump, random electrical events such as windshield wipers coming when not activated, etc) about 3 weeks prior to today. On 8/12/14 my vehicle became unresponsive and the battery had died. I just replaced the battery 3 weeks prior to this event which led me to believe there was another issue. My vehicle was towed to A1 Auto on 3041 Frederick Ave Baltimore, MD 21223. I was informed by the repair shop the TIPM completely failed and needed to be replaced. It is currently being serviced for replacement as of today 8/14/14. If I knew about this defect along with others, I would have not purchased this vehicle back in Oct 2012.

I am having problems starting. It just cranks and cranks and never turns over. After a few attempts, it finally starts. Additionally, I am also have problems with the keyless entry and keyless start (push button start). It’s like the Jeep doesn’t even recognize that I have the key and won’t unlock the door or start the ignition. There are times when I have the key in my pocket sitting in the driver’s seat and my wife will get out of the car from the passenger’s seat (with no key) and the car starts beeping saying that the key has left the vehicle.

REPLACED BOTH UPPER STRUT MOUNTS (2/14/2011) CONFIRMED NOISE: REPLACED FRONT COIL SPRINGS AND SHIELD (6/27/2011) CONFIRMED NOISE: REPLACED BOTH FRONT COIL SPRINGS (7/10/11) REPLACED BOTH FRONT/REAR STRUTS, STRUTS LEAKING (5/17/2012) CHECK ENGINE LIGHT: REPLACED 2 SENSOR (9/10/2011) SMALL EVAP LEAK (7/14/2012) CHECK ENGINE: REPLACED ESIM.

On October 16th around 1pm heading south on I-94 in Wisconsin at mile marker 82 our vehicle burst into flames below the driver front side and spread throughout the vehicle – total loss. The three passengers myself, husband, and child were able to get out of the vehicle right away – no injuries. Driving along blinker drivers side indicator light went on then ALL the indicator lights went on CHECK ENGINE, ……… then we lost power to the car (my husband Brian had his foot on gas, but car was slowing down) he said he still had power steering and brakes. He was able to pull the vehicle safely to the right side of the road. We exited the vehicle and called 911. Police arrived and fire department put out the fire everything except the frame from the front of the vehicle to the back seats incinerated. Only area not completely burned was behind the back seats. Crash form DOT DOCUMENT # C5PL63S DSP Officer WSP # 488 R# 11-026157 MP 82 EB “Car Fire” Wisconsin State Patrol – Tomah post at 608-374-0513. Please let me know if there have been any other reports of fires with 2011 Jeep Grand Cherokees and how to get this reported or investigated to find out the cause of this fire. We would like to help prevent other families from possible loss, injury or death due to this type of vehicle related fire.

Tl* the contact own a 2011 jeep grand cherokee. the contact stated while driving on the highway at 80 mph, the vehicle loss motive power and stalled without warning. the contact placed the vehicle in neutral, restarted the vehicle, shifted back to drive, and the vehicle operated as designed. the contact stated this failure recurred several times. the contact took the vehicle to rockwall chrysler dodge jeep ram (970 e interstate 30, rockwall, tx 75087) who replaced the fuel pump relay however, the failure persisted. the manufacturer was made aware of the failure. the failure mileage was 107,768.

On 2011-2014 jeep grand cherokee has no battery icon on the cluster displaying whether it's overcharged or low charge. while i was attempting to jump-start the suv due to a dead battery on the driveway. another issue is the transmission once the vehicle is shifted from park to drive while parked uphill or downhill it makes a clunking sound while shifting gears.

Oil cooler leak, leaking oil down back of engine, onto skid plate. parts are on national backorder. failure is a common issue that seems to occur with the poor manufacturing of the cooler plug.

My car died when i was going around the corner holy [xxx], and no warning lights or nothing came i lost all power steering ran off the road and came about an interest in hitting the tree because there's this recall on my jeep and i called to get it fixed and i'm on the waitlist it's over two years long and i need help getting this fixed because it's causing my car to die all the time unexpectedly. it has died several times due to this recall. (recall related incident) ts information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Vehicle will randomly stall while slowing down, brake pedal gets instantly rock hard and steering is next to impossible. fca claimed if was the fuel pump relay but both fuel pump relay recalls were done and it's even worse now.

2011 jeep grand cherokee. consumer writes in regards to fuel pump relay safety recall. *ld the consumer stated the manufactuer exceeded a reasonable amount of time completing the recall repair. the dealer informed the consumer the part necessary to complete the recall repair was unavailable. *js

2011 jeep grand cherokee. consumer writes regarding fuel pump relay safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. the vehicle was scheduled to be repaired on 3-25-2021. the consumer referenced recall p54/14v-530 and r09/15v-115.*js

Tl*the contact owns a 2011 jeep grand cherokee. the contact stated while driving approximately 5 mph, the vehicle stalled. the contact stated that the forward collision warning off (fcw-off) light was illuminated. the vehicle was taken to galeana chrysler dodge jeep ram fiat (14375 s. tamiami trail, fort myers, fl 33912) however, the vehicle was not diagnosed or repaired. the contact stated upon investigation, found and associated the failure to nhtsa campaign number: 19v813000 (electrical system). the vehicle was repaired however, the failure persisted. the manufacturer was informed of the failure and informed the contact that no assistance would be provided. the failure mileage was approximately 44,000.

While the vehicle was parked, unoccupied, locked, and the motor was not running, apparently the driver's side seat caught fire. i did not see the actual flames, but i did open the driver door to find the bottom cushion and most of the electrical wiring in the driver seat melted and charred and a thick layer of soot on everything in the vehicle.

I was driving on the freeway at 50 mph with my family in the vehicle when i pressed the break pedal i realized my brakes didn't worked the pedal went all the way down to the floor with no stop at all when i pull over to the side with emergency brakes my truck started smoking from front of engine i opened the hood and it exploded in my face almost burn inside this vehicle thank god we made it out alive from the jeep grand cherokee laredo

Vehicle's engine stalls unexpectedly while driving. the car was bought in 2018 and the engine stalled for the first time in february 2019. the engine stalled again in june 2020 and twice in february 2021. the engine stalls while driving usually while making a right turn. i was in danger because the car suddenly went dead with cars behind me. i could have easily been rear-ended in all of those instances. recall was performed, but engine stalled again about two weeks after the fuel pump relay was replaced. the engine stalling while driving causes the car to stop suddenly, and it can result in injuries, car accident, loss of life and or property damage. lester glenn dealership is where i bought the car from and they were the ones who replaced the fuel pump relay. they had the car for two months after i brought it in when the engine stalled again after the fuel pump relay was replaced. chrysler was contacted and they closed the case due to the dealership telling them that they cannot reciprocate the issue.

Keeps stalling, dies unexpectedly when the ecm fried and thus fried the alternator and the battery

The contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. the contact called the dealer where it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and informed the contact that parts were on back order. the contact experienced a failure related to the recall. the failure mileage was 144,600. parts distribution disconnect.

Dash board is severely wrinkled. this could possibly interfere with the integrity of the air bags.

My vehicle headlights will go on and off. my vehicle at headlights will further flicker on and off if they stay on. my engine will also turn off about 2-3 times a month when braking approaching a stop sign. i’ll have to put my car in park and wait about 10 seconds and the car will start again.

The contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. the vehicle was taken to the local dealer and it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact stated that on one occasion while driving, the vehicle stalled without warning. the failure mileage was unknown. parts distribution disconnect. (recall related incident) - ts

I received notice of the v62 fuel pump relay recall more than a year ago. it sounds like this is a serious safety issue, especially since i do much hwy. driving, & the jeep could stall at any time. the local dealership, brubaker @ 1020 lititz ave, lancaster pa 17602 continues to tell me they can't get the part. can you help me resolve this serious safety issue ?

We had the latest recall repair completed for stalling while driving, it was a fuel pump relay i believe. i think we had it repaired in february/march. however this morning while driving to work our jeep stalled while slowing down to turn, the battery stayed on but the engine completely stalled & the power steering went out almost causing us to drive off the road. luckily the brakes still worked but we had a semi behind us that nearly missed us as it also turned onto the same road.

My vehicle has been leaking transmission fluid, this has caused shifting problems as well as ac problems i have done hours of research and its seems to be a common problem with 2011 jeep cherokee and i feel this need to be investigated! from what ive read there seems to be welding issues and thats where the leaks are at. i have taken my vehicle for an inspection and the ac condensor needs to be replaced. i have taken for a second opinion and the same was discovered. after $750.00 later! i have grandchildren that i drive in this vehicle and am concerned about their safety as well as mine.

The contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 19v813000 (electrical system) and 15v879000 (electrical system) however, the parts to do the recall repairs were unavailable. the local dealer was contacted and it was confirmed that the part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and confirmed that the parts were not available. the contact had not experienced the failures listed in the recalls. the vin was not available.

While driving, an electric fire started in my jeep due to a vanity lamp short (nhtsa campaign number: 15v879000) which is a known issue: chrysler (fca us llc) recalled certain model year 2011-2013 dodge durango and jeep grand cherokee vehicles manufactured december 3, 2009, to september 1, 2012. "in the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring." i had this recall completed in november of 2017, which was confirmed by the manufacturer during my phone conversation today. there were no warning lamps, messages or other symptoms of the problem prior to the failure. my safety and others was at extreme risk as i was driving when this fire occurred above my head and i had to quickly pull over and exit my vehicle in a very busy area. there was also melting material dripping from the visor that nearly reached me in the driver's seat, but thankfully i was able to move out of the way and it melted my driver seat instead (as shown in picture). the problem has not been reproduced or confirmed by a dealer or independent service center. the vehicle has not been inspected yet by the manufacturer or insurance representatives or any others, it is at the jeep dealership and i am waiting to hear back from the manufacturer on next steps for the extensive damage before anything is done.

2011 jeep grand cherokee. consumer writes in regards to alternator safety recall. the consumer stated the vehicle is experiencing the same failure that the alternator safety covers in the model year 2012 vehicle but, the recall was not extended to the model year 2011. the vehicle was repaired.

The contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system). the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact contacted the dealer but was informed by the dealer that there was a waiting list since they only received one part for the recall repair per month. the contact had not experienced a failure. the manufacturer was made aware of the issue but provided no assistance. parts distribution disconnect.

My paint on the roof of my jeep grand cherokee started bubbling and visible rust started appearing. after about a month my windshield cracked all the way across starting from where the rust made the paint bubble, this is the only part of the vehicle with any rust. i had usaa send safelite to come repair my windshield and what i thought was minor rust damage. to my horror the damage from the bad paint/seal was extensive and the windshield can’t be replaced until the body of the jeep is fixed. the windshield needing replaced is the original from the factory no part of my jeep has ever been replaced, the only reason it needs to be fixed is because of the faulty paint/seal. i now have no windshield or drivable car. i have reached out and there are quite a few jeep owners that experienced this same issue in the same exact location. it is now being held on by tape so there isn’t just a huge hole in the car. the day it cracked the vehicle had not left my driveway, but now my car is not in a state to drive anywhere. also in outside temperatures exceeding 80 the seat belt warning light and air bag light come on, sometimes it stays sometimes it goes away. however when the airbag light is on it prevents them from deploying in case of an incident which could cause more serious injury or death. i have three open recalls as well, i call roberson jeep of salem in march of 2021, i have not heard anything about the parts being ready, i called in june 2021 about an update and they have not started my claim.

I had repeated engine stalling issues, usually when accelerating, but other times just randomly. the problem is usually momentary, the engine starts running again in seconds. it is also infrequent, only once or twice a month for a vehicle being driven daily. this has caused some very near misses when the vehicle behind me doesn't notice my sudden deceleration (there are no brake lights) and almost rear ends me. fortunately i have not had any accidents. this was a problem on my 2009 jeep grand cherokee vin 1j8hr58t99c520366. a bad crankshaft position sensor wire in the harness was finally found and replaced which fixed the problem. the problem is very hard for the repair shop to verify, they won't take the vehicle out on the road and drive it long enough so it is hard to even convince them it is a real problem. the shops often attribute it to a bad fuel pump relay, a well known problem with recalls. the replacement relays have very limited availability. i have had to drive on a suspected bad relay for months before recall parts are available. i don't think the relay is the only defect which causes the problem. about 6 weeks ago my 2011 started exhibiting the problem again, but this time with more frequency and more dramatic engine out episodes. the dealer attributed it to the fuel pump relay, which they didn't have, then to a timing sensor (crankshaft i think) then to various other problems including corroded ecm connector pins which were replaced but didn't fix the problem. after 4 weeks in the shop they finally found a bad wire (which connects the suspect timing sensor) inside a wiring harness. the wire was replaced and the problem went away. that is one of the problems that was discovered on my 2009 model! that coincidence can't be explained as a random failures, there has to be a wiring harness issue.

The contact owns a 2011 jeep grand cherokee. the contact stated that while pulling into a parking space with the foot on the brake pedal, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the steering wheel and crashed into a building. during the crash the air bag deployed and the driver sustained injuries to the head back and neck which required medical treatment. a police report was taken at the scene and the vehicle was towed away. the cause of the failure was not determined. the local dealer and manufacturer were not contacted. the vin was not available. the failure mileage was 66,000.

2011 jeep grand cherokee. alternator shorted and/or failed diode causing a fire under the hood. started the vehicle and heard a strange noise from under the hood. turned the vehicle off and opened the hood. upon opening the hood smoke bellowed out. i could see an electrical component inside the alternator glowing red. the component glowed red and smoked until the battery was completely drained. while the vehicle didn't start on fire if it had this could have caused a large amount of damage as at the time of the incident the vehicle was parked inside a airport parking garage. jeep has a recall for 2012 - 2014 models. the 2011 model year needs to be added to the recall. the failed alternator is available for inspection. failed component: alternator, available for inspection safety/risk: vehicle fire problem confirmed by dealer: vehicle still in garage, to be towed 7/26/2021 component inspected: no warnings: unusual noise

The contact owns a 2011 jeep grand cherokee. the contact was made aware of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. the contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

In march 2021 my wife’s 2011jeep grand cherokee was at naples chrysler-jeep for a stalling problem where while driving, the car’s engine would stop while moving in traffic. power steering and brakes lost power thereby making it nearly impossible to steer or stop without coasting to the side of the road. there was no warning from the vehicle that there was a problem. once the car coasted to a stop, my wife was able to put the car in park and restart the car. this happened 4 or 5 times before taking it in for maintenance. after 2 weeks looking for a problem, they replaced a fuel pump relay in the tipm. again, in late july the car repeated the stall while driving 2 times. the car is currently at naples chrysler jeep where techs are trying to duplicate the problem with no success. no codes came up during computer testing. we are reluctant to drive the vehicle if the technicians can’t locate and fix the problem before returning the car to us. because of the sudden nature of the stall, we fear we could crash causing serious injury or death.

The contact owns a 2011 jeep grand cherokee. the contact stated while making a right turn, the vehicle seized. the contact stated no warning light was illuminated. the contact stated he was able to restart the vehicle and continued driving to his destination. the contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. the contact stated that he experienced the failure for a second time on august 3, 2021. the contact took the vehicle back to the local dealer however, the mechanic was unable to duplicate the failure. upon investigation, the contact associated the failure with nhtsa campaign number: 14v530000 (electrical system) however, the vin was not included. the manufacturer had not been informed of the failure. the failure mileage was approximately 76,000.

I bought this jeep from burkenkotter in castle rock colorado back in april and ever since it stalls on me on the highway randomly and i lose my power steering and brakes and scares the crap out of me. it’s done this over 10 times over the 5 months ive owned it

Started vehicle and heard a bad grinding noise. turned off vehicle, attempted to restart, failed to restart, and checked under hood and the alternator was so hot is was untouchable and smoking, had to disconnect battery to prevent fire. leaving me stranded.

My 2011 jeep grand cherokee has a stalling problem when i am driving down the road and it locks up my steering and brakes and is very dangerous and i can not find the fix and it already has the external fuel pump relay recall and it still dies and my dealership in town doesn’t know what to do either and i’m still on the hook 9k for the jeep

The contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the dealer informed the contact that the part to do the recall repair was not yet available. the contact stated while driving approximately 20-25 mph, the vehicle would not exceed 25 mph and was shuddering. there were no warning lights illuminated. the contact stated that she was able to continue to drive to her destination. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the dealer was made aware of the failure and informed the contact that the failure was not related to the recall. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the approximate failure mileage was 130,000. parts distribution disconnect.

Jeep has a huge stalling issue while driving down the road… stalled on me over 7 times while owning it in the last 4 months and a i handful of near misses since i lose all my steering and brakes when it stalls.. huge huge issue that needs to be fixed immediately

The contact owns a 2011 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 19v813000 (electrical system). the contact took the vehicle to the dealer where an inspection was performed that confirmed that the fuel pump relay needed replacement. the contact was then informed that parts were on backorder and to call back in a month to schedule an appointment. the contact returned in a month and was informed that parts were still on backorder and to try other dealers to see if they might have parts. the manufacturer was also notified of the failure and informed him to call other dealers for assistance. the contact then called central chrysler jeep dodge ram fiat of norwood (56 boston-providence turnpike, norwood, ma 02062) where he was informed that there were hundreds of customers ahead of him and that the earliest he would be able to receive an appointment might be in six months. recently, the contact stated that the check engine warning light had illuminated on the instrument panel. the contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. the contact had not experienced a failure. parts distribution disconnect.

Headrest deployed on its own. i came out to my car 1 day and my airbag was headrest was deployed.

As i am about to turn right my vehicle completely shuts off and i lose power steering, etc. brakes work enough to stop thankfully, but vehicle is completely off almost causing a crash. i am able to start my 2011 jeep gc right back up and go on with the engine light on. the light then shut off as i am driving. after reading multiple cases of this same issue it is apparent something needs done and a resolution needs issued. this is an extreme safety issue and needs addressed now before injury or death occurs. i love jeep but i do not think i will be able to get another (after having 3+) if this does not get addressed. get this fixed and addressed now.

I contacted keffer jeep chrysler in charlotte, nc when i received the recall notice. this dealer ship has a poor service department and they almost never answer calls but use the voice recorder for messages. i left two messages regarding the recall but never received a return call. today i tried again and got the voice mail again, so called through the manager's line and finally spoke to someone in service. at first they were very helpful, but when i mentioned the recall it changed and i was informed that it would be more than two months before they could arrange to make the recall repairs (the end of november). i have encountered this before where dealers do not feel that they are properly compensated for recall work and thus try to shift off to another dealer through delays. i am now going to find another dealer, but felt that the impact of the ntsb recall safety measures is being impaired by the conduct of keffer. the recall is very clear that this defect is dangerous and thus i have not used my jeep cherokee pending getting the recall addressed. thank you for your help in curing this problem for the public at large.

Subject: alternator/generator/regulator problem of the 2011 jeep grand cherokee overland: failure date: sep 29, 2021. dealer has advised that the "control module" for the alternator is malfunctioning which causes the alternator to function at maximum capacity all the time and results in the "battery warning notice" on the instrument panel. dealer advises that no replacement "control module" is available in the entire us at this time (control module is foreign made). according to dealer, the alternator will fail, and any replacement unit will also fail. what is the fix for this safety issue?

The contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle failed to start-up after multiple attempts without warning. one day, the vehicle failed to start up and the contact had the vehicle towed to a dealer. the contact was informed that his vehicle was included in nhtsa campaign number: 19v813000 (electrical system). the vehicle was repaired. approximately six months later, the contact stated that the failure recurred, requiring several attempts to start the vehicle. neither the dealer nor the manufacturer was informed of the failure. the vehicle was not repaired. the failure mileage was approximately 100,000.

While driving the vehicle it will with no indication shut off and stop running. its very scary and dangerous. i have taken it to the dealership and they told me the car is just old and have pressured me to buy a new car.

The contact owns a 2011 jeep grand cherokee. the contact stated that the check engine warning light was illuminated. the vehicle was taken to an independent mechanic where the contact was informed there was a manufacturer’s engine cylinder defect. the vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure however, no further assistance was provided. the approximate failure mileage was 136,000.

The contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. the contact called o’ daniel chrysler dodge jeep ram (5611 illinois rd, fort wayne, in 46804, (855) 665-5423) and glenbrook dodge chrysler jeep (100 w coliseum blvd, fort wayne, in 46805, (260) 579-4713) and it was confirmed that the part was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

My vehicle keeps shutting off when i make a turn - i lose all power - i have no warning at all that this is about to happen - the radio and headlights stay on (no steering at all so i have to struggle to turn the wheel since i am in a turn when this happens) and i have to coast over to the shoulder to put the vehicle in park and start it up again. this truck has been recalled for this problem several times already and repaired several times already and it just keeps happening. i am going to get in a car accident one of these times. it is the pump relay that is not working.

The contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. local dealer was made aware of the issue. the contact stated while driving at an undisclosed speed the vehicle stalled without warning. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. parts distribution disconnect. (recall related incident) ts

Jeep stalled out in traffic. just died on the road.

While trying to make a turn the power steering and brakes did not work. the vehicle did not stall. after stopping i shut the vehicle off and restarted it and it was working, this happened 3 times in about 2 weeks. i have the vehicle in to the dealer trying to find the problem.

The contact owns a 2011 jeep grand cherokee. the contact stated while driving 50 mph, the defroster system stopped operating as needed. the contact stated that it was difficult to see the roadway while driving. the contact stated there was no warning light illuminated. the contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown module to be replaced. the vehicle was not repaired. the contact also noticed an oil leak near the oil pan gasket. the manufacturer had been informed of the failure. the failure mileage was approximately 60,000.

The contact owns a 2011 jeep grand cherokee. the contact stated that while driving at 35 mph and making a turn, the vehicle inadvertently stalled. there were no warning lights illuminated. the contact shifted into neutral, pressed the start/stop button, and the vehicle restarted. the vehicle was taken to the dealer several times however, the dealer informed the contact that they were unable to duplicate the failure. the contact received a recall notification for nhtsa campaign number: 19v813000 (electrical system) and the recall repair was performed; however, the failure reoccurred a week later. the vehicle was taken back to the dealer who informed the contact that the part for the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer and the manufacturer were notified of the failure. the failure mileage was approximately 65,000. parts distribution disconnect.

Battery light came on then went off so i thought maybe it was all the rain we had? when locking my car i noticed the horn was very low. i replaced my battery last year so i knew that was good. when i tried to start i got nothing! tried jumping without any luck. had it towed to my mechanic who could smell the burning parts. changed the battery, alternator and is now changing the computer. not only has this been very expensive to fix but the thought of it just happening while i was driving still is on my mind! not much of a warning! i am just lucky the whole car didn't go up in flames!

I was leaving home from work and my car started perfectly fine and i drove like 50ft and the car completely shut down. i tried to jump it car to car but it was draining the other car batteries so i got a tow truck to come out and it jumped the car enough to get it in neutral and then it cut off. i changed the battery and alternator and it cuts on them after about 5-10 min it completely cuts off and won’t turn back on again. lights on the dashboard pop up too before it cuts off.

The contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated that while driving at an undisclosed speed, the vehicle stalled. the dealer was made aware of the failure but informed the contact that parts were not yet available. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 107,000. parts distribution disconnect. (recall related incident) ts

The contact owns a 2011 jeep grand cherokee. the contact stated while his wife was driving 55 mph, the vehicle stalled and veered to the left; however, she was able to safely guide the vehicle to the side of the road. the vehicle would not start. the contact stated that his wife did not notice any warning lights. the contact had the vehicle towed to his residence and later had it towed to a local dealer. the dealer diagnosed the vehicle with needing the alternator and battery to be replaced. the vehicle was repaired but the failure recurred and the vehicle became undrivable. the manufacturer had been informed of the failure. the failure mileage was approximately 170,000.

Recall 14v5300 - replacing fuel pump relay to prevent vehicle not starting and stalling was performed in november 2021. it has not solved the problem. th grand cherokee still does the same thing. i replaced the relay that was replaced in the recall. no help. chrysler corp. did not fix the problem. a new recall needs to happen. this grand cherokee has stalled slowing down to come to a stop and when slowing down to turn at an intersection. this is very dangerous. it could cause an accident at the intersection. this recall needs to be revisited or a new recall needs to happen to solve this problem. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2011 jeep grand cherokee. the contact stated while driving at 5 mph and making a right turn, the vehicle stalled. the forward collision warning light illuminated. the contact veered to the side of the road and parked the vehicle. the contact was able to restart the vehicle and continued to drive. the contact became aware of nhtsa campaign number: 19v813000 (electrical system). the vehicle was taken to the dealer for the recall repair and the dealer replaced the fuel pump relay; however, the failure recurred six months later. the vehicle was taken back to the dealer where it was diagnosed that the total integration power module (tipm) had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and advised the contact to follow up with the dealer. the failure mileage was approximately 150,000.

The contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated he had experienced the vehicle stalling. parts distribution disconnect. the failure mileage was unknown.

The contact owns a 2011 jeep grand cherokee. the contact stated that on multiple occasions the vehicle would not start while pressing the start/stop button. the contact indicated that the failure was corrected while tapping the tipm and then pressing the start button. the vehicle was taken to the local dealer who was unable to duplicate the failure and no issues were found. the contact indicated that on several occasions the vehicle stalled without warning. on one occasion the vehicle lost motive power while entering an intersection. the cause of the failure was not yet determined. the manufacturer was not notified of the failure. the failure mileage was 104,941.

When you turn a corner the engine shuts off. all the electronics still work (like radio, and lights) but you have no power stearing it is manual. you have to coast to the side of the road and put the truck in park and restart it. this has been recalled and fixed a few times and it is still happening and jeep will not do anything to fix the problem. they want to duplicate the issue but you can not. this happens whenever it wants to - there is no rhyme or reason why it happens and you cannot duplicate it. i've taken notes every time it happens, (gas gage at where, weather, time of day, where i was going, how long i drove the truck) nothing matters, it just happens when it happens. so far now it is happening at least 1 time a month since december 2021. and i have called jeep every time and reported the incident. i have a case number but they will not fix it or send out a new recall.

The contact owns a 2011 jeep grand cherokee. the contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. the vehicle was towed to the local dealer who diagnosed that the fuel pump relay was faulty and needed to be replaced. the fuel pump relay was replaced under nhtsa campaign number: 19v813000 (electrical system) however, the failure recurred. the manufacturer was notified of the failure but no assistance was provided. the failure mileage was 190,000.

I have gone back and forth to the dealership since i purchased my jeep. it’s been a horrific time dealing with all of the issues. seatbelt sensor’s, windshield sensor, fuel pump problem over and over. i’m alive by the grace of god, while on the freeway the jeep latterly stop. completely died on me. nothing to warned me simply shut off. for the longest all i got from the dealership was no replacement was available. finally in december 2021 it was replaced. but right after i drove off the lot the air bag light came on, i returned to the service department and once the service technician turned on the jeep- nothing came on. so i went home a few weeks later the same thing on and then off . it would stay on for a couple of days then off. now it’s on for months and off for about a day two the most. the lights on the dashboard are continuous flickering on and off. i’m so tired of all of the problems this vehicle has it’s ridiculous. i need some one to please look into this. i have spent over $5000.00 dollars on diagnostic testing and repairs from extra work other then the normal expense’s. i’m at the end of my patience with this.

The contact owns a 2011 jeep grand cherokee. the contact stated while driving approximately 45 mph, the vehicle stalled. there were no warning lights illuminated. the vehicle was taken to several independent mechanics who was unable to determine the cause of the failure. the contact stated that the failure recurred. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 197,000.

2011 jeep grand cherokee. engine replaced in oct/nov 2017 with new engine at approved dealership. engine failed in feb 2022. for 3-5 weeks, car would turn off when i was a stop light and i would i have to turn restart the car to drive. one day the engine died while driving at regular speed (e.g. ~30 mph). the car stopped in the middle of road, power was lost, and it never restarted again. i towed the car to the dealership. no cause of failure was provided. after checking the engine, they were unable to get it working and recommended a full replacement at an estimated cost of $14k. i had no warranty on the car and unable to afford to replacement. no trade-in value was offered.

This is a widespread complaint as it happens to every jeep with leather dashboards. the leather starts to wrinkle & shrink, releasing it from the dashboard mount itself on my 2011grand cherokee overland, which started in 2014. i tried to no avail to get jeep to repair it under warranty, they denied it every time. in january 2020 i complained on twitter about it & tagged jeep in it, jeep cares contacted me and after a few messages back & forth, me providing pictures and my vin, they told me i was entitled to a "x81" extended warranty for the leather to be replaced at no cost. i contacted dealer as they suggested & they told me to bring it in so they could see it & order replacement leather. we were in the middle of a world wide pandemic so i have waited to have that & many other issues fixed. when i went to dealership yesterday, i was told the x81 expired in june 2020, 6 months after i was told of it. i was never told of any expiration period or i would have taken it in, i waited because of the pandemic. every leather dash by jeep/chrysler does the same thing as mine, they need to be responsible and cover it. i don't know the validity of it, but i've read this can cause premature passenger air bag deployment, that scares me.

The vehicle randomly stalls without warning while driving, causing the power steering and brakes to fail. it occurs randomly every 7-14 days, usually when it's first driven for the day and usually within the first 5-10 miles when slowing down to make a turn. occasionally it will occur at a stop sign and a few times it has occurred in traffic. it can be restarted by putting it in neutral or park. it has been doing this ever since i purchased the vehicle in 2017 with 68,000 miles on it. it now has 195,000 miles and the stalling has become more frequent. i hoped the recall for the fuel relay would fix it, but it has not. i have read that it is a tipm problem. there are several hundred similar complaints on the nhtsa website. the problem is discussed in jeep forums on the web. this is a serious safety issue because of potential rear-end collisions. why won't jeep or nhtsa address it?

The problem first occurred with check engine light coming on early november 2021 and 59,000 miles approximate. it was a code indicating misfire of cylinder #2. the gasket, fuse and coil were replaced on that cylinder on november 13th 2021. the misfire code reoccurred after replacement of all pieces named above. i am now in the position of finding out that my car engine (pentastar 3.6l v6) was one that have been identified of such failure resulting in engine needing replacement. i have just gone over 70,000 miles and and now being told that i need an engine replacement. i believe that jeep should be responsible to repair this issue or replace my engine as i was never informed that this problem existed until my engine has started to fail.

Malfunction of the engine rpm governor, adaptive cruise control, or electronic throttle control (etc), or some combination of all of the above. on june 7-9, 2022, spontaneous high engine rpm occurred, which resulted in vehicle speeds that were above urban speed limits unless heavy braking pressure was applied. additionally, on rural highways, the speed setting for the adaptive cruise control was exceeded without driver input. this also required manual breaking in order to control speed. during this situation, the “driver override “ message would appear although no accelerator pedal pressure was being applied. additionally, the etc warning light would randomly light up and then clear. when the vehicle was stopped and placed in park, the engine would rev to approximately 4000-5000 rpm. especially in congested traffic conditions, this runaway engine rpm condition is a terrifying situation. this malfunction has occurred on this vehicle before, and to a similar extent. however, the jeep dealer could find no underlying cause. the vehicle will also occasionally operate at a higher than normal rpm, but not to the extent described here. i do have an appointment with my local jeep dealer for june 21. i will describe the issue with them in detail. my purpose for entering this report is to add my issue to any potential list of other jeep owners who may have reported a similar issue.

Problem with the pcm. no warning if goes out. car will die and not start back up. will not keep a charge. windshield wipers will go on without doing anything. can't put windows up or down. all lights on bash will light up. lights inside and headlights will go very dim. not safe

The contact owns a 2011 jeep grand cherokee. the contact stated that the hubcaps were extremely hot while driving. while driving, the vehicle was shaking and pulling. the vehicle was taken to the local dealer where it was diagnosed that the rotors, hose, front, and rear brake pads needed to be replaced. the vehicle was repaired. the contact stated that the failure recurred. the vehicle was taken to an independent mechanic who replaced the rotors, calipers, and brake pads. the manufacturer was not notified of the failure. the failure mileage was approximately 72,000.

The contact owns a 2011 jeep grand cherokee. the contact stated that while driving at various speeds, the vehicle lost motive power and shut off without warning. the contact then discovered that the vehicle was included in nhtsa campaign number: 19v813000 (electrical system). the vehicle was taken to a dealer and the recall repair was completed; however, the failure persisted after the repair. after the initial recall repair, the relay was replaced twice but the failed to fix the vehicle. the manufacturer had been notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 132,000.

While driving i lost power and had to pull over while in traffic. dash lights started to flicker before power was lost and alternator was smoking. fortunately was able to pull over. research online suggests the 2012 model of this vehicle had a recall issued for a similar alternator issue.

Driving for 2 mins . came up on a red light stopped after turning green my jeep stalled

Tipm module has gone out around 64000 miles causing throttle, starting and charging issues.

Aloha i have a 2011 jeep grand cherokee that is over heating. it started when leading up to the recall for a fuel pump relay. the part didnt really exist is what the dealership mention. they would put an order in for the part but it took almost 2 months for it to come in then they put the part in jeep has never drove the same. i pulled up the code p0443 evap system i change that checked codes still had code n problem. i'm running out of option n money about to give up. pls help is possible would like to jus get another vehicle but i spent mosr of my funds trying to find the jeep smh. help

******* delete voq ******* this complaint is being marked for deletion because the consumer placed the request.*djr ******* delete voq *******

I’m driving the vehicle and it will not shift out of park after putting it in park. i had to turn the car off in order to get it to shift out of park. this happened to me twice

Carbon like smell entering cabin, engine stalling, and check engine light on. ginn chrysler dodge jeep ram in covington georgia stated they performed the recall repairs for the fuel relay wiring harness in june 2022 and the brake booster recall fix last week. the break booster recall is still showing unrepaired, and the stalling, fumes entering the inside of the jeep is worse. the jeep did not have a check engine light show up until after it left the cdjr service center. due to dispute with the dealership that sold the vehicle putting an extended warranty in the paperwork, that i was not provided in writing yet its cost was added to the jeep, the cdjr service center claimed the jeep required $5700 worth of work to its hemi v8 5.7l engine but they could not begin the work until i consented to the warranty providers $450.00 fee to teardown the engine for further diagnostics. i could not consent to something i was not provided it writing, so the ginn cdjr refused to move forward and claimed they performed the last recall repair. they have refused to provide repair records and invoices. they also stated the jeep is "driveable" when notifying me they would not fix it. three weeks prior, as it was in their service center for three weeks, the service center instructed me not to drive it.

2011 jeep grand cherokee. consumer writes seeking reimbursement for repairs made to vehicle.

Wife was driving car off the highway, around a rightward curving offramp, and she noticed that the steering was handling differently, as if the power steering was off, and the brakes were not responding normally either. she could not stop the car where she intended to and was lucky that there was not cross traffic in the immediate intersection. no lights on the dash were lit up. she turned the car off and on again, and the steering and braking was normal again. we brought it to a trusted independent mechanic and described the issue, and they could not reproduce the issue but looked it up and found multiple reports of this occurring with 2010s grand cherokees. they were very concerned about the safety of the car and recommended bringing it to a dealer. one local dealer wanted $1000 to begin diagnosing. the other dealer charged $250 to look around but could not find anything that would explain loss of steering and brakes. we do not feel safe driving the car, as we live in a busy urban setting and any loss of control of the car would likely mean injuring or killing one of our neighbors.

My jeep's air suspension system (quadra lift) has failed 4 times within the past year. at the beginning, the only signs there was anything wrong was that it took the vehicle several minutes to raise from the "park" setting and it would sit extremely low when parked for long periods of time. upon bringing it to a jeep dealer in october 2021, they informed me the front air suspension lines had a leak and needed to be replaced. a month later, i received an error message that the air suspension system needed immediate repair, at which point we discovered the compressor and relay failed and needed replacement. i was told the car was inoperable in this condition, but they could set the ride height and close the system and it would be driveable. i proceeded to drive the car in this condition for 5 months and ~5,000 miles while we waited for a backordered part to come in. upon bringing the car into a different dealer after 5 months i was informed it was extremely dangerous to drive it in this condition (no compressor or relay, static system set at ride height). i was not told why it was dangerous nor why another dealer thought it was okay. the dealer fixed the compressor and relay and within a month the air suspension system started to show similar signs as before where the car was sagging in park and taking a long time to raise, but this time there were absolutely no warning signs or error messages with the car. i brought it in for repair a 4th time and was told the front air shocks and lines had severe leaks, rendering the car inoperable and dangerous to operate in this condition. considering the frequency in failures and need for repairs coupled with the lack of warnings or error messages i believe this to be a safety risk. there may be many other drivers of jeeps with the quadra lift system driving with similar issues and no warnings that could be potentially dangerous.

The contact owns a 2011 jeep grand cherokee. the contact stated that the blower fan had become defective; as a result, the defroster failed to operate as needed. the contact initially took the vehicle to an independent mechanic who could not diagnose the failure. the contact then took the vehicle to a dealer where she was informed that the relay had burned out causing the tipm (totally integrated power module) to fail. the contact was then given an estimate for the repair of the fan, the relay, and the tipm. the manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. the vehicle had yet to be repaired. the failure mileage was unknown.

The contact owns a 2011 jeep grand cherokee. the contact stated while driving at an undisclosed speed, there was an abnormal hissing noise detected. there were no warning lights illuminated. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the approximate failure mileage was 114,051. parts distribution disconnect.

Tipm is malfunctioning constantly draining my battery, headlight flickers random check engine codes sporadically… just has been a complete nightmare trying to diagnose

Issues with the tipm module on my vehicle. it causes electrical issues within the vehicle as well as shutting down when moving or at a light or stop sign. the local dealership says nothing can be done. it is a safety issue.

Suv stalls when coming to a stop while making a right turn or while stopping at a light. power steering and brakes quit working. there are no diagnostic codes thrown for the dealer to check into. this occurs at least three to four times a week. i only commute 4 miles a day. fortunately everytime this occurs i have been able to come to a stop and no other cars have been near. but if a car was on the street i am turning onto i would have hit their car. the dealer has replaced a few things that could possibly be wrong but the issue does not give diagnostic code to investigate. this is a known issue with chrysler for this year model and several other years but my jeep grand cherokee has no recalls for it.

Sometimes when pushing the start button the car tries to turn over for half a second then stops. all gauges and display shows the car is on. pushing the start button again does nothing. must wait a minute, push brake in and push start button again and it starts. happens many multiple times but can not narrow down to as why.

The contact owns a 2011 jeep grand cherokee. the contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. additionally, the windshield wiper started to function erratically, and the steering wheel became stiff. the vehicle was taken to the dealer and the contact was informed that the vehicle had experienced a power module failure; however, the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 149,000.

Vehicle wiring burned out and is causing truck to not start. mechanic has had vehicle for 2 months and cannot get the wiring corrected for vehicle to stay started. i can smell the burning through vents while driving

Engine stalled at highway speed on a highway, safety of family and motorists endangered as vehicle coasted to side of highway, vehicle would not restart, check engine light on. codes indicated camshaft sensor issue. inspection revealed by technician that timing components came loose from engine block and interfered with timing chain which in turn snapped causing catastrophic valve train component damage. engine determined to needing replacement because of irreplaceable camshaft bearings in engine block. all failed components are retained for further inspection. estimated repair is $5-7k. warranty expired as mileage is 170000.

My car went completely haywire. windshield wipers going crazy while driving and not being able to stop them. car alarm is going on and off without cause. door locks going up and down. couldn’t start it. take car to a mechanic he can’t find any reason for it to be doing so. take it to the dealer and it’s showing no codes as to why my car would be suddenly undriveable. photos do not do it justice as the exterior looks normal. i have several videos of the incidents should anyone want to get in touch with me to see them

This vehicle stops while driving. it happens when it comes to a stop or slow down. will turn off. in some instances i have lost my power brakes. this has been happening since november of 2022. the dealership has replaced the recall part, the fuel pump relay. still happens. they thought it could be low transmission fuel. no, still happened. they have driven it over 100 miles and it wouldn’t replicate for them so they say they cannot fix it because there is no check engine light on. this is a safety hazard.

Fuel system failure. decelerating to a stop or turn and vehicle stalls out. already had the recalls processed which took months of being on a list. pcm then fails. and because of chip shortage in 2022, couldnt get the car repaired. finally get the part in and mechanic installs it only to find out the fan, because it sat so long failed too. so after 3 fans (this vehicle takes a special fan) we finally got the right one (mechanic) and he installed it. got car back and we had another stall out after 4 days of having the car returned. called chrysler recall and escalated to a technician. the stall happens when you are actively driving it.

My 2011 jeep grand cherokee has had an issue with the total integrated power module since the year i bought the vehicle new from an authorized jeep dealer. i have since taken it to rentschler chrysler jeep of slatington pa multiple time and had the vehicle misdiagnosed (even though i told the service manager that i thought it was the tipm). the finally did a re-wiring of the tipm as per the recall that was eventually initiated. since then i have taken my car back multiple times as the issue is not resolved. my vehicle shuts off when driving multiple times a year. this has happened at inopportune times such as braking, going down hills, going through intersections and turning. the re-wiring of the total integrated power module has not fixed my vehicle and i told the service manager this. the most recent visit to the dealer resulted in me paying for a crank sensor to be replaced. this has not fixed the issue, as my vehicle shut off while driving again. i do not believe the re-wiring of the tipm has corrected the recall of my vehicle and the service manager said i could buy a new tipm. i believe this is wrong and i have spent so much time and money on this vehicle. this is putting me and my passengers in a dangerous situation every time i drive my car.

The contact owns a 2011 jeep grand cherokee. the contact stated while his wife was driving approximately 30 mph she observed that the check battery light had illuminated. the contact stated that his wife had smelled a burning smell and returned to the residence. the contact stated that he started the vehicle and was checking the battery using a volt meter and he noted that it was only showing 12.1 volts. the contact turned the vehicle off and was returning tools to his workshop when he noted a burning smell. the contact opened the hood and observed a stream of white smoke emitted from the alternator and suddenly the alternator had burst into flames. the contact stated that he extinguished the flame using a garden hose and disconnected the battery terminals due to a clicking sound he heard coming from the alternator. the contact had not taken the vehicle to a local dealer or independent mechanic. the vehicle had not been diagnosed or repaired. the contact had removed the alternator and wanted it to be examined. the contact had researched online and related the failure to nhtsa campaign number: 17v435000 (electrical system). the manufacturer had been informed of the failure. the failure mileage was approximately 197,000.

Me and my girlfriend where driving when out of no where the air bags deploed causing us to crash. there was no warning lights on the car. no one has had a chance to look into this other then me and the research that i have done i did find that there is an open investigation for the airbigs and this jeep was listed as one of the possible affected cars im not sure what i shoud do next that is why im reaching out to you guys

The vehicle has had recall 14v530000 performed at a local jeep dealer in mishawaka, in. vehicle still occasionally shuts off while driving. called jeep and they offered no relief. i cannot believe a they dont care about the effectiveness of recall for a known defect likely to cause a crash. again recall was performed on this vehicle (after waiting 6 months for part!) and vehicle still turns off while driving.

My alternator caught fire. car won’t start.

Alternator started smoking almost cought on fire and pcm probably bad too due to alternator going out, me and wife got scared when we saw smoke coming out of underneath hood. battery light turned on a few minutes before smoke started, but car didn't shut off

The contact owns a 2011 jeep grand cherokee. the contact stated while driving at various speeds, the vehicle stalled. the vehicle was towed to the dealer who diagnosed that the fuel pump relay was faulty. the fuel pump relay was replaced but the failure reoccurred. the vehicle was towed back to the dealer who replaced the fuel pump, and the vehicle was repaired. while driving at an undisclosed speed, the check engine warning light remained illuminated. the vehicle was taken to the local service center who diagnosed the vehicle with power train failure. the manufacturer was not notified of the failures. the vin was not available. the failure mileage was 130,000.

I was in a head on accident with a vehicle, then a building. traveling at approved 55 mph. my airbags did not deploy.

Alternator failed while driving with no signs or warning. no emergency lamps came on. the air conditioning nearly quit blowing suddenly while driving and a high pitch whine was heard that corresponded to the acceleration. then i began to smell burning. by the time i pulled over, smoke was coming out from under the hood. it is now in the shop having the alternator replaced.

My car had the airbag indicator light turn on, engine light , battery light come on 7/27/23. then about a few seconds later, the radio turned off by itself and the car turned off while i was still driving . the car is currently inoperable . i’ve also been having issues with the horn not working , doors, windows locking and unlocking by themselves, engine stalling while driving , car cracks but won’t start , radio shutting off , light failing constantly as well.

My vehicles totally integrated power module (tipm) was rewired at a dealership as part of a manufacturer recall. ever since this has been "rewired" i have had problems with the car shutting off while driving, and as a result, a loss of power steering and power brakes. i notified the dealership, rentschler chrysler of slatington, pa, and they state that everything looks ok with the wiring and that a new tipm was not part of the recall. this issue has been occurring with my jeep (2011 grand cherokee laredo) since 2013, two years after i purchased the car brand new. i want to know why chrysler was not ordered to replace the tipm with a new part? this has been happening to my car frequently and i have known other people with jeep, ram, and durango problems with stalling while driving.

I was simply driving home from work on 8/30 when all of a sudden i see my alternator smoking. i pull over and let it clear. i then immediately go to auto parts store buy new alternator. had it professionally installed. then on my test drive i break down again lose all power steering etc. i took it to dealership they said it's my power control module.

There was a recall on my car for the brake booster water shield, water could get into the brake booster and cause corrosion and can cause the brakes to stop working. the recall was "fixed" about a month ago, but the brake booster still failed - my best guess is because water already got inside of the booster and already caused corrosion. my brakes began to fail while driving on the highway. when the brake booster blew out it also caused so much pressure that it blew out the master cylinder. the master cylinder is not part of the recall - according to jeep no damage caused by the recall of the brake booster is under the recall and warranty except the brake booster. the supposed fix itself here is faulty. this could have had a way worse outcome if i could not get my car to a stop. the other part of this is that the piece to fix this is on national back order with no estimated ship date.

The vehicle randomly shuts off as i’m driving. it happened about a month ago on a very busy highway and then again today on a major street in my hometown. i’ve taken it to the shop twice and they cannot duplicate the issue or find a problem with it. i’m nervous it’s going to shut off at the wrong time and something bad happen. i don’t know what to do.

The contact owns a 2011 jeep grand cherokee. the contact stated while driving approximately 45 mph, the brake pedal was slow to respond. the driver had to continuously pump the brake pedal to stop the vehicle. there were no warning lights illuminated. the vehicle was taken to the local dealer for repair under nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic). the vehicle was repaired, but the failure recurred. the vehicle was towed to the local dealer, where it was diagnosed that the brake booster and brake master cylinder needed to be replaced; however, the parts were on backorder. the vehicle was not repaired. the manufacturer was contacted, and the contact was informed that the repairs were not covered under recall or warranty. the failure mileage was approximately 115,000.

My vehicle in the last 2 days has randomly shutoff completely while driving on the highway. i was able to place in neutral, then restart the vehicle thank goodness without being rear-ended or a collision. the vehicle has been repaired before (nhtsa campaign id: 19v813000) and (chrysler's recall number v62). the vehicle at this point i fear is too dangerous to drive. i am going to have the car towed to the dealership in hopes of reinstalling the fuel pump relay hack. there are many of the same complaints online from other drivers with the same vehicle. something else needs to be done about this soon before someone gets killed.

Head rest safety feature for collision deployed on passenger side when car was idling in park with passenger in seat.

My car has had recall for over 2 years i’ve contacted multiple dealers to get it replaced no one has gotten to me and my car has been stalling while driving my most recent problem was i was driving on the highway and my car decided to stall and a 18 wheeler was coming behind me and it almost lead i to a wreck that could have cost me my life also my check engine light has come on a thousand times and every problem that it shows on the scan tool i get fixed which lead to me getting 5 tune ups last year and 2 this year because the code shows i need a tune up but it’s something deeper than what is being showed i paid 12k for my vehicle and i have spent double that in price trying to get it fix

The contact owns a 2011 jeep grand cherokee. the contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. the contact stopped, turn the vehicle off, and then opened the door to reset the system. the contact restarted the vehicle and started to drive under 50 mph to prevent the failure from reoccurring. the vehicle was taken to the dealer seven times and diagnosed with a failed thermostat. the contact stated that the thermostat had been replaced seven times. the manufactured was not made aware of the failure. the approximate failure mileage was 90,000.

The contact owns a 2011 jeep grand cherokee. that contact stated that while driving at 65 mph the vehicle slowed down and the head lights dimmed. the contact stated that many warning lights were illuminated but was not able to recall the exact ones. the vehicle was then taken to a dealer where it was then told that the alternator needed to be replaced. the vehicles failure persisted. the vehicle was then taken back to the dealer where the owner was then told that the computer needed to be replaced due to the damage caused by the alternator. the vehicle was repaired. the manufacturer was not contacted. the failure mileage was 62,000.

Greetings, after 3 dealership attempts to correct the tipm - nhtsa 19v813000 recall, my jeep still stalled 4 times at highway speeds. i narrowly averted being rearended several times. i am terrified to drive the vehicle! i have yet another dealership appointment friday, january 12, 2024 to correct the issue. previous visits could not reproduce the problem or show any code errors. there were no warnings at all during these malfunctions, only the loss of braking and power steering did i realize the vehicle had stalled. are there any remedies afforded to me at this point from chrysler? the vehicle has only 124,000 miles. i've been extremely lucky that i haven't crashed or injured another party to date, but i fear it could happen at any time since this is my only transportation to and from work.

The contact owns a 2011 jeep grand cherokee. the contact stated that while driving at an undisclosed speed, the battery warning light illuminated on the instrument panel, after which a burning odor filled the interior of the vehicle, prompting the contact to pull to the shoulder of the roadway. after a visual inspection, the contact observed smoke emanating from the engine compartment. the vehicle was taken to an independent mechanic, who diagnosed a failure with the alternator, resulting in damage to the pcm. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 17v435000 (electrical system). the manufacturer was notified of the failure but provided no assistance. the vin was not available. the failure mileage was 126,000.

2011 jeep grand cherokee stalled while driving. while slowing down to make a turn, engine stalled out. power steering and power brake disappeared. if someone was at the light while i was turning, they would have been hit. the first time (known) - was two days ago, with mileage approx 110,000. the second time was this morning, while at a stop. on checking online, this has been reported by other owners of the same make and model. this is a safety hazzard and should be a repairable manufacture recall. fortunately it hasn't resulted in an accident - yet - with this vehicle.

The contact owned a 2011 jeep cherokee. the contact stated that while driving at 45 mph around a bend in the roadway, the vehicle inadvertently lost all motive power. as a result, the contact lost control of the vehicle, leaving the road and coming to a complete stop after colliding with a barrier wall. the air bags did not deploy. no warning lights were illuminated. a police report was filed, and no injuries were reported. the vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. after investigating the failure, the contact related the failure to nhtsa campaign number: 19v813000 (electrical system), but the vin was not included. the manufacturer was not notified of the failure. the failure mileage was 110,000.

Foward collision warning light stays on no matter what. vehicle turns off randomly at different times without warning. no power steering no power breaks nothing, vehicle just dies on the freeway, going through intersections.

The contact owns a 2011 jeep grand cherokee. the contact stated that while driving at approximately 30 mph, the brake pedal was depressed and the vehicle lunged forward. the contact stated that the rpm light and an unknown warning light were illuminated when the crash occurred. the contact stated that when the vehicle lunged forward, the front bumper of the vehicle crashed into the rear bumper of the other vehicle. the contact's vehicle came to a stop once the impact was made and damage was sustained to the front bumper and the rear bumper of the other vehicle. the vehicle was driven to a dealer where the vehicle's front bumper was repaired. the dealer was unable to determine the failure. a police report was filed and there were no injuries. the contact stated that the failure recurred while in the driveway. the contact stated that the brake pedal was depressed and the vehicle lunged forward. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. the contact also stated that the mechanics informed her that the vehicle's alignment was off and as a result the tires would wear down ina a unusual way. there is also an issue with the key fob that causes the vehicle to think that the key isn't nearby and causes the alarm to go off.

My battery warning lamp came on, and when i was safely able to pull over and pop the hood, the alternator was smoldering and smoking, and continued to do so for almost an hour after the battery was disconnected. i stood by with a fire extinguisher for fear of it catching fire. it looks as though this issue has been on a recall for the 2012 models, but not for the 2011. what changed in 2012 to eliminate this from happening?

Car stalled x 2 with a hard right hand turn.

When i went out to my car the morning of [xxx], 2024, i noticed that the passenger headrest was disconnected from the back and had been deployed without reason overnight. there was no accident or contact with the car it just did it on it's own. luckily no one was in the car so there was no injury caused. i was advised by the local jerry ulm jeep dealership in tampa that their was an extended warranty for this issue that expired in 2021. i did not receive any correspondence so this was the first time hearing of this issue. from looking online it looks like it is a very widespread safety issue. i contacted jeep directly to request approval for reimbursement before getting the car repaired but was denied. as mentioned, this problem occurred out of nowhere and is clearly due to faulty manufacturing and could have caused serious injury if someone was in the passengers seat. i would like for jeep to be held accountable for this and to be reimbursed for the associated cost to get this fixed. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

There’s a recall on jeep that causes the jeep to stall while driving which could result in a crash or injury . there’s no recall on my jeep though and it’s doing exactly what the recall is for the other jeeps . i’ve taken it too three different spots including jeep and they don’t know what’s wrong with it.

The contact owns a 2011 jeep grand cherokee. the contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. the contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 126,000.

The horn has stopped working and it appears to be the clock spring. this is a safety hazard as it can cause the airbags to engage randomly or not engage in the case of a crash. this is an expensive repair that should not be at the expense of the owner since it is a defect in the clock spring. i am aware that there have been clock spring recalls on other models of jeeps, but not on this one.

The contact owned a 2011 jeep grand cherokee. the contact stated that while her nephew was driving at 51 mph, a drunk driver in the opposite direction nearly caused a head-on collision. the contact's nephew veered to the left, but the other driver's vehicle swiped the rear passenger door and rear quarter panel. the vehicle jerked and flipped three times before landing on its roof in a residential yard. the air bags did not deploy. the contact's nephew was unharmed, but the contact's son and a third passenger were injured. the contact's son was transported by ambulance to the hospital with a fractured neck, but the right vertebral artery was unable to be detected. the third passenger was airlifted to the hospital with a fractured sternum and internal bleeding after a plastic piece from the front passenger seat dislodged and struck the third passenger's chest. a police report was filed. the vehicle was towed to a tow yard and deemed totaled by the insurance company. the manufacturer was not made aware of the failure. the failure mileage was approximately 215,000.

The contact owns a 2011 jeep grand cherokee. the contact stated while driving 40 mph, the vehicle shut off inadvertently. the contact was able to pull over to an open lane, where the vehicle stopped. the vehicle failed to restart. the contact's husband charged the battery with a portable charger, and the vehicle restarted. the contact was able to continue driving. the contact's husband replaced both the battery and the alternator; however, the failure recurred a week later. the battery warning light was illuminated. the contact's husband replaced the alternator; however, the failure persisted. additionally, the contacted stated that the check engine warning light and the brake warning light were illuminated. the contact later became aware that the vin was included in nhtsa campaign numbers: 15v879000 (electrical system, interior lighting), 19v813000 (electrical system) and 17v572000 (service brakes, service brakes, hydraulic); however, the parts to do the recall repairs were not yet available. the local dealer and two other dealers were contacted. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 170,000. parts distribution disconnect.

Fuel cap recovery error light comes on and when taken to the dealership and diagnosed they replaced the fuel cap twice in 2 years. still presenting the same problem. engine rocker arm and camshaft failure on 3.6l v6 pentastar engine. stability control problem when driving on rough highway roads at highway speeds makes the vehicle over correct in a left or right direction out of lane almost causing accidents. new shocks & struts, and check of the stability control systems has not corrected the problem

The contact owns a 2011 jeep grand cherokee. the contact stated that the brake pedal depressed to the floorboard without warning while attempting to stop the vehicle. the vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective brake booster. the mechanic discovered nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) which the mechanic linked to the failure. the dealer was notified of the failure and informed the contact that the vin was not included in the recall. the contact was then referred to the manufacturer. the manufacturer referred the contact to the nhtsa hotline to file a complaint. the vehicle was not repaired. the failure mileage was approximately 157,000.

While my wife was driving, there was a noticable whining sound that was followed by heat, burning smell and smoke coming into the cabin. after taking in for service, i was told that the problem was the alternator which would have caught fire or failed without warning increasing the risk of a crash. upon learning it was the alternator i discovered that there were 2 separate recalls (p60 and & t36) for defective alternators for 2012-2014 vehicles. "the alternator diodes on your vehicle may experience a rapid failure. variability in the failure mode ranges from no output, reduced output, and/or a fully shorted to ground condition. depending on the alternator failure mode and timing, vehicle electrical system voltage may drop to critical levels, disabling systems such as antilock brake system (abs), electronic stability control (esc), electronic control module (ecm), and/or the central body controller (cbc). the driver will have limited or no detection of the alternator failing, which can result in vehicle shutdown while driving and/or an underhood electrical fire." something terrible could have happened to my wife. thankfully it did not. when i was told that my vehicle was not included because it is a 2011 i was angry and frustrated which is why i am reporting this to you. i am questioning why the nhtsa - would not include 2011 vehicles in the safety recall as the problem with the alternator is the same. am i supposed to believe that the defective alternator in my vehicle is not the same as the ones that are in the 2012 when they are having the exact same problem? along with the anger i feel because of the danger it posed to my family, i am equally frustrated that the repair is not covered under the costly repair because my vin didn't not fall under the recall.

The contact owns a 2011 jeep grand cherokee. the contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard a loud hissing sound. there was no warning light illuminated. the vehicle was able to be restarted; however, the failure recurred. the vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake booster had failed and needed to be replaced. the vehicle was not repaired. the dealer was contacted. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 170,000.

Air suspension

Check engine light flashing! engine misfire and valve grinding a groove in the cam shaft from cylinder #8. there is a service bulletin issued but no recall or warranty coverage for repair and replacement! they know that they have a problem but don’t want to pay for a recall to repair it! i still have all of the parts from the repair!

The contact owns a 2011 jeep grand cherokee. the contact stated that while driving at approximately 70 mph, it lost automotive power. the contact turned on the hazard lights. the contact was able to pull over to the side of the road. the vehicle stalled but was able to be restarted. there were no warning lights illuminated. the vehicle was taken to an independent mechanic, who informed her the vehicle began to shake and the failure was due to the tip-in. the contact stated that while driving at unknown speeds, the service air suspension message was displayed. the front end of the vehicle was sitting on the tires. the local dealer was contacted, but the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred to the nhtsa hotline. the failure mileage was approximately 55,000.

Since i bought it at the dealership the car hesitates to start, i took it several times and they couldn't find the fault, they said it could be a problem with the battery so i changed it and it kept doing the same thing. thing, they told me what the tank was. of gasoline i took it to a nhtsa office and they told me that they would change the part, over time i had the same problem again but now a year has passed and the car no longer starts, from the beginning they have not helped me solve the problem problem. problem problem that comes from the factory.

The contact owns a 2011 jeep grand cherokee. the contact stated while driving at an undisclosed speed, there was smoke was coming from under the hood. the contact pulled into a parking lot to inspect the vehicle and became aware that the alternator was burning red hot. the battery warning light illuminated. the vehicle was inspected by a local independent mechanic who was nearby during the failure, and it was determined that the alternator had overheated. upon further investigation, the contact related the failure to nhtsa campaign number: 17v435000 (electrical system); however, the vin was not included. the local dealer was contacted; however, the vehicle was not diagnosed or repaired because the vin was not under recall. the manufacturer was not made aware of the failure. the failure mileage was approximately 125,000.

Rear camera has been intermittent since i got the car new and dark image and not crystal clear . the lens is clean and it works intermittently.. the dealership said it would cost $1000.00 to replace the camera.. since there are recalls currently on other jeeps can you help add my vehicle in the mix.. i just spent over 5000 dollars to get my exhaust system fixed and they didn't even give me a loaner car . bad cus service and this should be fixed.. a safety issue to me.. just like the recall..

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. garden city jeep chrysler dodge ram (283 n franklin st, hempstead, ny 11550, (516) 336-4712) was contacted and the contact was informed that he would be placed on a list for when the part became available. an appointment was scheduled for the recall repair in april 2021 however, the day before the appointment, the contact was notified that the appointment would be cancelled due to parts not being available. recently, the contact stated that the vehicle had failed to start-up after multiple attempts with the check engine warning illuminated. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was approximately 115,000. parts distribution disconnect.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. krebs chrysler dodge jeep ram (100 krebs dr, gibsonia, pa 15044) was made aware of the issue. the contact was informed that the dealer only received one part per week. the contact was placed on a waiting list. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. the contact called south point dodge chrysler jeep ram service (5210 s ih 35 frontage rd, austin, tx 78745, (844) 496-4411) where it was confirmed that the part was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. parts distribution disconnect.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. the vehicle was taken to champion chrysler dodge jeep ram (4505 w 96th st, indianapolis, in 46268, (317) 872-6200) where it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. garden city jeep chrysler dodge ram (283 n franklin st, hempstead, ny 11550, (516) 336-4712) was contacted and the contact was informed that he would be placed on a list for when the part became available. an appointment was scheduled for the recall repair in april 2021 however, the day before the appointment, the contact was notified that the appointment would be cancelled due to parts not being available. recently, the contact stated that the vehicle had failed to start-up after multiple attempts with the check engine warning illuminated. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was approximately 115,000. parts distribution disconnect.

Tl the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. the contact called south point dodge chrysler jeep ram service (5210 s ih 35 frontage rd, austin, tx 78745, (844) 496-4411) where it was confirmed that the part was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. parts distribution disconnect.

While driving at a constant speed on the highway, the engine stalled causing the brakes and power steering to be disabled. the first time it happened, 11/12/16, i was taking an exit off of the freeway. when i pressed the brake to slow down for the approaching red light, the pedal was stiff and would bot slow the vehicle. thankfully, the light turned green so i let the vehicle coast. as i went to turn right, i realized there was no power steering either. after crossing over 2 lanes i was able to bring the car to a stop on the side of the road. that's when i realized the engine had stalled. brought it to the dealership, paid $700 for something, then drove it back since they said it was fixed. five months later, 4/20/17, same exact thing happened. it was 8:30am and i was bringing my 18mo old to daycare when i pressed the brake pedal to stop at a red light ahead and realize it was stiff and not working again. fortunately, again, the light turned green and the car in front of me accelerated. i fought with the steering wheel to turn into a nearby gas station after the letting vehicle coast to a slower speed. after both incidences, i turned the vehicle off, waited a few minutes, then turned it back on. it hesitated a few times then cranked and functioned properly afterwards. furthermore, during both incidences i was very slightly turning to the right; the first time to exit the hwy and the second time i was veering into the right lane. during the first incident, i was travelling on the freeway around 65mph. during the second, i was traveling at about 50mph.

Vehicle’s engine stalls unexpectedly while driving. the car was bought in 2018 and the engine stalled for the first time in february 2019. the engine stalled again in june 2020 and twice in february 2021. the engine stalls while driving usually while making a right turn. i was in danger because the car suddenly went dead with cars behind me. i could have easily been rear-ended in all of those instances. recall was performed, but engine stalled again about two weeks after the fuel pump relay was replaced. the engine stalling while driving causes the car to stop suddenly, and it can result in injuries, car accident, loss of life and or property damage. lester glenn dealership is where i bought the car from and they were the ones who replaced the fuel pump relay. they had the car for two months after i brought it in when the engine stalled again after the fuel pump relay was replaced. chrysler was contacted and they closed the case due to the dealership telling them that they cannot reciprocate the issue.

I was driving on the freeway at 50 mph with my family in the vehicle when i pressed the break pedal i realized my brakes didn't worked the pedal went all the way down to the floor with no stop at all when i pull over to the side with emergency brakes my truck started smoking from front of engine i opened the hood and it exploded in my face almost burn inside this vehicle thank god we made it out alive from the jeep grand cherokee laredo

While the vehicle was parked, unoccupied, locked, and the motor was not running, apparently the driver's side seat caught fire. i did not see the actual flames, but i did open the driver door to find the bottom cushion and most of the electrical wiring in the driver seat melted and charred and a thick layer of soot on everything in the vehicle.

Tl*the contact owns a 2011 jeep grand cherokee. the contact stated while driving approximately 5 mph, the vehicle stalled. the contact stated that the forward collision warning off (fcw-off) light was illuminated. the vehicle was taken to galeana chrysler dodge jeep ram fiat (14375 s. tamiami trail, fort myers, fl 33912) however, the vehicle was not diagnosed or repaired. the contact stated upon investigation, found and associated the failure to nhtsa campaign number: 19v813000 (electrical system). the vehicle was repaired however, the failure persisted. the manufacturer was informed of the failure and informed the contact that no assistance would be provided. the failure mileage was approximately 44,000.

2011 jeep grand cherokee. consumer writes regarding fuel pump relay safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. the vehicle was scheduled to be repaired on 3-25-2021. the consumer referenced recall p54/14v-530 and r09/15v-115.*js

Vehicle will randomly stall while slowing down, brake pedal gets instantly rock hard and steering is next to impossible. fca claimed if was the fuel pump relay but both fuel pump relay recalls were done and it's even worse now.

2011 jeep grand cherokee. consumer writes in regards to fuel pump relay safety recall. *ld the consumer stated the manufactuer exceeded a reasonable amount of time completing the recall repair. the dealer informed the consumer the part necessary to complete the recall repair was unavailable. *js

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated while driving at various speeds, the vehicle loss motive power and stalled without warning. the contact stated that the vehicle would restart soon after the failure. upon investigation, the contact linked the failure to nhtsa campaign number: 19v813000 (electrical system). the contact called perry chrysler dodge jeep ram (2340 national city blvd, national city, ca 91950, (619) 931-1656) and was informed that he would receive a callback. the manufacturer was not notified of the failure. the vehicle was not yet repaired. the failure mileage was 149,500.

The alternator failed without warning, catching on fire, rendering the vehicle undriveable and in need of at least a complete replacement of the ecm, alternator, ad battery, along with any repairs or replacements of wires or parts melted. it all happened within 5 minutes and miles from home. the vehicle was in motion on a highway all of the maintenance was done on time as well as a full vehicle inspectiion just a couple of weeks earlier. i could have been seriously hurt or killed.

My car died when i was going around the corner holy shit, and no warning lights or nothing came i lost all power steering ran off the road and came about an interest in hitting the tree because there’s this recall on my jeep and i called to get it fixed and i’m on the waitlist it’s over two years long and i need help getting this fixed because it’s causing my car to die all the time unexpectedly. it has died several times due to this recall

Oil cooler leak, leaking oil down back of engine, onto skid plate. parts are on national backorder. failure is a common issue that seems to occur with the poor manufacturing of the cooler plug.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while driving at various speeds, the vehicle would stall without warning. the contact then received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair were not yet available. darcars chrysler dodge jeep ram of rockville(755 rockville pike, rockville, md 20852) was contacted and confirmed that parts were not yet available. the contact was also informed the only a limited amount of parts were being shipped to dealer and that he would be placed on a waiting list. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was 160,000. vin tool confirmed parts distribution disconnect. jo

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated while driving on the highway at 25 mph, a vehicle drove into the contact's lane causing the contact to rear end the vehicle. the air bags failed to deploy. a police report was not filed. the contact required medical attention due to sustaining back and knee injuries. the vehicle was not drivable and was towed to the contact's residence. the vehicle was not diagnosed or repaired as of yet. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was 128,000.

Tl-the contact owns a 2011 jeep grand cherokee. the contact stated while driving on the highway at 25 mph, a vehicle drove into the contact's lane causing the contact to rear end the vehicle. the air bags failed to deploy. a police report was not filed. the contact required medical attention due to sustaining back and knee injuries. the vehicle was not driveable and was towed to the contact's residence. the vehicle was not diagnosed or repaired as of yet. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was 128,000. rd

Relay fuel pump

The air suspension - service air suspension light came on, the air suspension then lowered the vehicle to well below normal ride height. we took the vehicle in to be serviced and had the compressor replaced. 3 weeks later now there is a module and night sensor supposedly needing to be fixed. no extended warranties cover this as it's an "air suspension" and not a regular suspension according to their paperwork. it's a known problem with these particular air suspension in jeep/chrysler/dodge that they refuse to acknowledge. the tires could be blown due to the lowered state of vehicle and the front tires caming out.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated while driving 45 mph on a hill the contact attempted to depress the break pedal however, the vehicle failed to stop. the contact stated she allowed the vehicle to coast in to a parking lot at the end of the hill. the contact stated she pushed her vehicle over to a body shop in the same parking lot because she did not want to drive the vehicle. the vehicle was diagnosed and the contact was informed that brake booster rusted. the vehicle was not repaired. the contact called robert green chevrolet (236 bridgeville rd, monticello, ny 12701) to schedule a recall repair appointment as the vehicle was included in nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic). the manufacturer was not notified of the failure. the approximate failure mileage was 162,000.

The safety recall for the faulty fuel relay pump has been first identified in 2019, as of today feb 2021 the dealer has still no date for the availability of the part nor an installation date to remedy this situation.

On 2011-2014 jeep grand cherokee has no battery icon on the cluster displaying whether it's overcharged or low charge. while i was attempting to jump-start the suv due to a dead battery on the driveway. another issue is the transmission once the vehicle is shifted from park to drive while parked uphill or downhill it makes a clunking sound while shifting gears.

Tl* the contact own a 2011 jeep grand cherokee. the contact stated while driving on the highway at 80 mph, the vehicle loss motive power and stalled without warning. the contact placed the vehicle in neutral, restarted the vehicle, shifted back to drive, and the vehicle operated as designed. the contact stated this failure recurred several times. the contact took the vehicle to rockwall chrysler dodge jeep ram (970 e interstate 30, rockwall, tx 75087) who replaced the fuel pump relay however, the failure persisted. the manufacturer was made aware of the failure. the failure mileage was 107,768.

Ac/heating blend doors hot on one side and cold on the other no matter what the settings are on. said it's the consumers responsibility to fix $767....but there are tons of complaints found on google and from speaking to other jeep owners.

I had schedule an appointment with dewey dodge, ram, chrysler, jeep in ankeny ia on 09/29/16 to address the visor recall. at that time i was told they are lost part of the kit needed for the repair. i scheduled another appointment on 11/11/6 and was told they were still waiting for chrysler to send what they needed. a month and a half seems an unreasonably long time, especially when compared to how little time it takes when the dealer has to order parts to address a maintenance issue.

2011 jeep grand cherokee. consumer writes in regards to dealership unable to repair recall notice 15v-879. consumer has previous correspondence on a 2012 dodge ram. *smd

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v530000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Vehicle has shut off while driving a number of times. two incidents were while i was sitting idle at a stop light. two other incidents happened while in motion, slowing down, approaching a stop light or stop sign. there is a recall for a fuel pump relay describing similar situations but my vin shows no such recall.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

My car has been in and out of the shop for the past year. two years ago my fuel pump went out and that was replaced at that time and was also a recall situation. since then the same fuel pump has been replaced 5 times and the same problem keeps occurring. my car will stall and not start. after the fifth fuel pump i called the company and opened a case and was told they couldn't duplicate the problem. two separate dealerships have looked at my vehicle and were unable to detect the problem. since then the same problem has happened twice and i can't seem to get any help. please help!

Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, the vehicle lost power. the dealer was unable to diagnose the cause of the failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 72,000.

Today as i was leaving work my vehicle would not stop. i press the brakes and the vehicle kept going. this was a very scary moment as i was exiting a gate and almost went straight into the on coming traffic. it's time something is done about this vehicle as i am just experiencing more and more problems for the past 4 years. this vehicle continues to put my family in danger and expense.

Two of my alternator diodes failed causing smoking, burning smell, and vehicle to stop mid drive. recall p60 does not cover my car because it is only for 2012 to 2014 although is experiencing the exact same failure.

Took my jeep to autonation in littleton co. for brake booster recall. not sure what if anything was done to correct the problem. i continue to have difficulty stopping and can hear a hissing noise when the brakes are applied. i am concerned about the commitment from this jeep dealer to repair the problem. i plan on taking alternative options for repair. but wanted to file a formal complaint. this is a very dangerous issue and one that could cause serious harm to me or someone else.

The right cylinder in the vehicle is defective however jeep is telling me that its not covered under any warranty. the vehicle is only 5 years old and should not be having these issues. the engine lights keeps coming on and making a heavy noise. i do not feel safe driving this car, like this. *tr

Oil filter cooling housing assembly is broken at only 62,000 miles. the repair cost is over $500.00 at the dealership. i was notified of the issue when i took the vehicle in for an oil change.

Leather dash is delaminating and bubbleling around airbag.

2/9/16 i remote started the jeep for about 3 minutes while i gathered my stuff up to leave. i drove the car approximately 4 miles. at the stop light i noticed my steering wheel was locked. i put my hazards on, put the car in park and started it up again. the car started just fine. 2/13/16 i drove for about 3 miles and as i was going downhill and i was slowing down to turn right the car stalled. if there was not a concrete curb in the turn lane i would have hit the cars sitting at the stop light. i had no breaks and the curb stopped my car. 8/20/16 i get in the car get on the freeway which is ¼ mile from our house. we drive approximately 6 miles (speed limit 70 mph) as i take an exit ramp and my car stalls right before i hit the stop light. my car has never shown an code and no one dealership knows what to do. from my research stalling is a major issue with 2011 jeep grand cherokees. i have never had a car stall on me until i got this car. i got new key fob batteries in february 2016 and sometimes the car will not start and i will get an error saying "key not detected"

The brake booster stopped working while i was driving with my family going 55mph coming to a complete stop. come to find out there was a recall for the break booster (p14) indicating that corrosion may occur and water could be ingested. chrysler put a shield (band aid) to prevent corrosion. this recall was performed and marked complete on my vehicle. one year and 7 months later my brake booster fails and the ever so helpful and friendly(that was sarcasm because they were horrible) associates at my local chrysler dealership did a diagnosis, determining that corrosion was not cause of my break booster failing. so now i have my personal mechanic replace the part. the part ordeed did not fit. also, the master cylinder is leaking. so now i need both parts, which will cost me in the upper area of $290, nor including tax. this is an obvious issue with the brake booster part. the whole part is deffective for the make, modle and year. chrysler is simply needs to replace the whole part. not put a shield(band aid) it hoping it will hold. i am not the only customer out there who is experiencing this same issue.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the dashboard leather liner peeled off and was blocking the air vents. due to the failure, the windows could not be defrosted. the manufacturer was notified of the failure. the failure mileage was 68,000.

Tl* the contact owns a 2011 jeep grand cherokee. while the gear shifter was in the park position, the vehicle rolled away in reverse and crashed into the rear of another vehicle. the air bags failed to deploy. there were no injuries and a police report was not filed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 114,000.

The leather on the dashboard is curling and wrinkling up especially on the passenger side. i am concerned with it interfering with the deployment of the airbag.

My wife complained about her brake pedal going farther down and car takes longer distance to stop. a couple times she said the brake pedal went all the way to the floor so she pumped the pedal and said she was very lucky it stopped right before she would have hit something or someone. brake light then would come on while driving down road without even touching the brake pedal. afraid to drive it we brought it to dealer. they ended up replacing the brake booster at my expense. we had a recall done previously on the booster because the booster would get water in it so their fix was to put a guard over the already damaged rusted booster. if tested good at that time, they washed their hands of any damaged like rust that would eventually cause severe damage and cause the booster to do this. that's like putting shingles over a bad roof that leaked and is rotted. can you imagine the accidents that could and eventually will happen. i am sure some have happened already. the number one thing on a vehicle you do not try to short cut is brakes!!!!

When the jeep was started it would not shift into gear. also the car could not be turned off. all of the the warning lights on the dash were also on. so the car was left with the engine running but nothing else working. the cooling fan for the engine would not work so the car started to over heat. i called the dealer and asked for suggestions on how to turn off the car. the response was to take off the battery cable. the battery is under the seat and can not be removed with out tools. at this point the car over heated and was pushing out coolant onto the ground. i finally had to open the fuse / relay box in the engine compartment and start pulling relays until the engine turned off. i had no other way of getting the engine to stop running and the fear was something would get hot enough to catch on fire. all of this resulted in over $1600.00 dollars in damage.

Leather dashboard has wrinkled to an extent it could affect the deployment of the front airbags.

Dealer is not getting parts to fix problem. i have received a recall notice on this 3 or 4 times and each time the dealer states they don't have the part. the issue is the sun visor wiring. recall notice: r71/nhtsa 15v-879.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part for the recall repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. parts distribution disconnect.

The leather covering the top of dash under windshield has come loose, dislodging the defroster vent and blocking airflow from the defroster. defroster vent cannot be reseated because of mis-shaped leather. while driving during early morning, condensation on windshield could not be cleared by defroster because no airflow was reaching the windshield on the drivers side. had to pull off the road and pull the leather away from the vent opening to allow windshield to clear. if i had been driving in traffic, this would be extremely dangerous. i have called jeep customer service, but they will not acknowledge a manufacturing defect, but cannot tell me why this has happened. they will not repair because the vehicle is out of warranty. the leather started coming loose 2 months after the warranty expired. there are numerous cases of this same problem in online jeep forums. i took the vehicle to a local vinyl shop, but they could not fix without removing the windshield; windshield cannot be removed without breaking it. new windshield for overland model with rain sensor is over $1,000. winter is approaching, but i will not be able to clear the windshield of ice and snow because of this problem.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the alternator failed and the battery warning indicator illuminated several times. the contact noticed a burning odor coming from under the hood several times. on one occasion, all the lights on the instrument panel illuminated. a private mechanic performed an inspection and diagnosed that the battery was fine. the mechanic also diagnosed that the alternator failed and caused the battery to drain, and the plastic burning odor was also caused by the failed alternator. the vehicle was repaired and the alternator was replaced. the manufacturer stated that the vehicle was not included in nhtsa campaign number: 17v435000 (electrical system). the failure mileage was 51,000.

Jeep gc2011 stalls whiling driving. ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. says it maybe the alternator, throttle or ignition problem. the 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).

Jeep gc2011 stalls whiling driving. ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. says it maybe the alternator, throttle or ignition problem. the 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).

Jeep gc2011 stalls whiling driving. ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. says it maybe the alternator, throttle or ignition problem. the 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).

Jeep gc2011 engine stalls while driving! current recall under chrysler #t36 and nhtsa #17v435 only covers year 2012-2014. chrysler needs to be notified to include year 2011. ongoing issues of staling and complaints for 2011 has been logged since 2012 and is a serious mechanical issue that should be under the recall. if anyone has experienced staling please document and send the complaint or if you know someone who has died from this please file to save others!

When driving between 50-65 mph the vehicle shutters like something is going in and out of gear. there is also a loud clunk when starting from a dead stop, about the time the vehicle shifts into 2nd gear, about 4 seconds after take off.

Being parket, when the vehicle is turned on it starts but after 1.5 seconds it goes out. sometimes it does this 2, 3 and up to 4 times on occasions, before staying on and being able to it walking ...

Timp recall, was repaired jan 2015. today vehicle stalled in traffic, completely shut down and lost power steering, while making a left hand turn. i am lucky i was not in an accident. i was able to restart the vehicle. i have made an appointment with the dealer, but since it was repaired previously, not sure what they will do for me. obviously there is still a problem the recall did not repair.

Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, the engine was damaged due to a faulty part that continuously knocked into the engine. the faulty unknown part created indentations in the engine which, in turn, caused an oil leak. the vehicle was repaired on two occasions at an unknown dodge, chrysler, jeep dealer of warren, massachusetts for the failure. the manufacturer was not made aware of the failure. the failure mileage was 110,000. the vin was not available.

The seats feel like they are not bulges down properly and move during turns and you can hear and feel them jerk.

Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, a noise was heard from the engine without warning. the vehicle was towed to the local dealer (dekalb tire & automotive service located at 2089 northlake pkwy, tucker, ga 30084; (770) 938-3680) where it was diagnosed that the battery and alternator needed to be replaced. the vehicle was repaired, but the failure recurred. the dealer stated that the electronic control module needed to be replaced. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the parts to do the repair were unavailable. the manufacturer was not contacted. the failure mileage was 91,000. the consumer requested a reimbursement for the alternator failure, costs for related damages, battery, and electronic control module. updated 10/02/2017*js

The transmission/ac coolant condenser is leaking. big problem for your transmission and ac unit.

Beginning in august of 2016, the car will stall sporadically upon rapid deceleration. last time in march the car stalled when brakes were applied to avoid an accident on the freeway. dealer cannot recreate or diagnose the problem and returns the car “operating as designed.” car has not been driven since. problem has occurred 10-12 times and more recently with greater frequency. rapid declaration usually occurs to avoid a problem, this is the worst time for the car to stall out.

Transfer case main shaft failed, causing a total lock up of the vehicle. it had to be towed to dealer and took 3 weeks to repair.

When i come to a stop/slow down the engine intermittently stalls - typically this is when i'm driving on city streets when i'm stopping. it has happened while turning both left and right, going up hill and down hill, and more often when the engine is cool. the fuel level can be full or low and it still happens. friday may 19, 2017 it happened four times in a 20 mile trip on roads with speed limits ranging from 30mph to 55mph, once at a stop light, once at a round about, once at a stop sign, and once at a left hand turn. p54 recall was already addressed.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while driving at 60 mph, the vehicle shifted into fourth gear independently and stalled after an inclined hill with check engine warning light illuminated. the vehicle was unable to restart. the vehicle was towed to a dealer where it was diagnosed that the transmission control module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and stated a case has been assigned however it was not guaranteed due to the vehicle was out of the 36 month warranty. the approximate failure mileage was 90,000.

Tl* the contact owns a 2011 jeep grand cherokee. while the driver attempted to reverse the vehicle, the brakes did not hold and the vehicle crashed into a light pole. there were no warning indicators illuminated. there were no injuries and a police report was filed. the vehicle was towed to the dealer where it was diagnosed that the brake booster, which was remedied per an unknown recall approximately a year and a half ago, failed. the manufacturer was made aware of the failure and instructed the dealer not to do anything until the manufacturer's adjustor investigated the failure. the failure was not remedied. the failure mileage was approximately 90,000.

On may 4, 2017, approximately around 7:00pm, i turned right onto a freeway and my steering wheel locked up and the vehicle shut off completely. i was not able to turn the steering wheel and barely was able to make it out of the middle of the road. the engine shut off while driving down the road. i am luck that i did not have a car behind me or i would have caused an accident. how scary!! chrysler has claimed that they have fixed this!!

Drivers side hot air blowing passenger side cold air a/c on but only on the passenger side hot air comes out of vent in drivers side tempature and climate control won't adjust to desired tempature

Transmission cooler ac condenser combination unit leaking at welds. a lot of these owners complaining of these faulty coolers around the internet - forums, you tube, etc. very expensive repair needed due to having to empty and recharge the freon system, as well as refill transmission fluid which can only be done by a professional at a properly equipped service shop. transmission fluid has no owner dip stick for level check. noticed fluid leak on floor/ground that could cause a slip or fall.

The leather dash cover is coming loose from the underlying plastic. effective deployment of the passenger side air bag could be affected. this is a problem chrysler has known about for years but will not address. it is a problem with the subcontractor not completing the vacuum process when applying the leather cover to the dash. this has occurred slowly over time until it has now become a hazard.

While driving at a constant speed on the highway, the engine stalled causing the brakes and power steering to be disabled. the first time it happened, 11/12/16, i was taking an exit off of the freeway. when i pressed the brake to slow down for the approaching red light, the pedal was stiff and would bot slow the vehicle. thankfully, the light turned green so i let the vehicle coast. as i went to turn right, i realized there was no power steering either. after crossing over 2 lanes i was able to bring the car to a stop on the side of the road. that's when i realized the engine had stalled. brought it to the dealership, paid $700 for something, then drove it back since they said it was fixed. five months later, 4/20/17, same exact thing happened. it was 8:30am and i was bringing my 18mo old to daycare when i pressed the brake pedal to stop at a red light ahead and realize it was stiff and not working again. fortunately, again, the light turned green and the car in front of me accelerated. i fought with the steering wheel to turn into a nearby gas station after the letting vehicle coast to a slower speed. after both incidences, i turned the vehicle off, waited a few minutes, then turned it back on. it hesitated a few times then cranked and functioned properly afterwards. furthermore, during both incidences i was very slightly turning to the right; the first time to exit the hwy and the second time i was veering into the right lane. during the first incident, i was travelling on the freeway around 65mph. during the second, i was traveling at about 50mph.

Engine shuts off with no warning while driving. power steering and brakes are lost. no service lights or loss of power to other items (ex: radio) and no error messages can be found by jeep dealership service tech. this has happened 3 times most recently 4-4-17.

Takata recall . i have a airbag light that is on. it just appeared when i started the car and stays on. i beeped the horn the other day and the following morning the airbag light just appeared on the dash board. now i am scared that the airbag could deploy at any time while driving.

While driving, the vehicle engine shuts off and the steering wheel locks up. having a hemi v8 in the front makes it very difficult to steer! i have no idea when the vehicle will stall but ive ended up at a stop sign and in the middle of an intersection twice. a bit scared as to when this will happen again. the radio and headlights stay on when this happens. ive found that putting the vehicle in neutral and pressing the start button restarts the suv

I will be driving the jeep & it will stall just turn off lose power steering. it happened twice on freeway & 10 times on street. it stalls when am turning. i took it to chrysler jeep dealership in monrovia ca they did a diagnostic didn't find anything they kept it overnight drove it nothing they didn't fix anything & it keeps stalling. there was a recall for fuel pump relay i don't know if the work was really done since it keeps stalling. am afraid to drive the car on fwy only driving on street. afraid of it stalling again.

Vehicle while in motion , suddenly cuts off , no power , no brakes , dashboard lights all come on indicating all cautions i.e., engine light , airbags seat belts . radio goes out and comes back on. this happens while driving and once while backing out of a parking space.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 05/19/17*lj *as

These problems are random. first alrm has gone off twice, the day light running lights don't always come on. the car does not always recognize the key. the dom elight on the drivers side flickers some times. this mourning the clock on the radio showed an invalid time, swithed radio off, and back on, it went to the correct time. took to machanic designated by the dealer we bought this from 2 weeks ago and he found no issues. the milage is 92000. i will change the battery out this week, and see if that corrects these issues. we had similar issues with or 2005 lincoln ls when it had a weak battery.

I was in a traffic accident and the air bags and srs system did not deploy. i was hit on the driver front door and driver front fender. force was great enough to push me into another direction, up a curb and into property and eventually stopping at a tree. the driver door was was unable to open, and front end was crumpled. not a single air bag deployed. there are air bags in the front seats, above the side windows, knee bolsters and steering and dash. *tt updated 10/1/18*jb

I was driving and heard what almost sounded like an explosion. i pulled off the road and realized my sunroof had exploded. the sunroof had no prior chips or cracks. as seen in the photos, the glass had exploded by the size of the hole. thankfully, i had the canvas closed, at the time and glass did not fall in. however, i am concerned for the safety of other jeep owners and other vehicles on the road.

The wrinkles in the leather dash could cause an irregular passenger airbag deployment. this concerns me greatly.

My 2011 jeep grand cherokee is leaking from what appears to be coming from the trans cooler part just above the a/c condenser. this seems to be an extremely common issue with the 2011-2013 models.

Tl* the contact owns a 2011 jeep grand cherokee. the vehicle was previously serviced under nhtsa campaign number: 14v530000 (electrical system) however, the contact stated that while driving at various speeds, the vehicle stalled without warning. the failure recurred several times. the vehicle was taken to gunn chevrolet located at 16550 i-35, selma, tx 78154 where the dealer was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that they could not assist as the recall repair had already been performed. the approximate failure mileage was 99,000.

I have a recall and the dealer, nielsen dodge chrysler ram in east hanover nj would not honor the recall and fix my recall. deplorable service and should be stripped of their dealership license for safety reasons

Tl* the contact owns a 2011 jeep grand cherokee. while driving approximately 25 mph, the contact's vehicle was struck on the rear passenger side by another vehicle. the air bags did not deploy. a police report was filed and injuries were sustained, which required medical attention. the vehicle was towed to a collision shop and later towed to the dealer for diagnostic testing. the approximate failure mileage was 80,000.

The sun visors on the passenger side caught on fire the lining was burned, the compass on the dashboard was out as well. also i have been having a problem with the driver airbag light it has been turning on and off for the past 3 years. i have taken it multiple times to the dealership service to get fixed and they are unaware of the problem. it is a safety issue because if i was to get in an accident the airbag will not deploy.

2011 jeep grand cherokee. consumer writes in regards to dealerships unsatisfactory service of sun visor wiring recall repairs and free oil change services. *smd

Decelerating and turning right vehicle stalls completely, fifth time this happened in three weeks.

Vehicle stalled while driving on city street then locked up and wouldnt start or move from park, dash reading said it was in drive.

Tl* the contact owns a 2011 jeep grand cherokee. while driving approximately 45 mph, the air bag warning indicator illuminated. the failure occurred approximately four other times intermittently. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 76,000.

This jeep engine failed / stalled while driving. this caused the vehicle to veer off the road twice on a turn, and almost cause two rear ends by failing in mid traffic, in four different occasions, since 2014. the vehicle engine cuts out, which causes the power steering and brakes to not function properly. the vehicle was in motion on various main streets, when this occurred. naperville jeep dealership (where this vehicle was purchased) has also maintained this vehicle per the maintenance schedule, has worked on this problem since it began. they have not been able to resolve the issue and returned the vehicle to us confident the problem was “resolved” or non-existent. attached is the vehicle recall and replacement record. from online research it seems this has occurred to other jeep grand cherokees before and the typical solution is replacing the totally integrated power module (tipm). this vehicle’s tipm was “repaired” sept 3, 2014. below are the maintenance records related to this problem. 03/26/2014 mileage: 44,680 wro# 599705 11/25/2014 mileage: 51,329 cro# 615926 01/07/2016 mileage: 65,485 cro# 646292 06/10/2016 mileage: 69,938 cro# 658369 this vehicle is not safe and we have lost all trust and confidence in this vehicle.

I have had our jeep into genesee valley chrysler jeep twice (since january 2016) since this recall came out and they still say that they don't have the parts. we have had no issue yet, but this is getting to be too long

On 8/12/16 i got my vehicle back from the dealership after it shut off 2weeks prior while driving and did not start again. it was then diagnosed that the starter was burnt. keep in mind now i've been experiencing hard start and stalling issues since june 2012. got a new starter for almost $500 and that seems to correct the hard start so far. however, the stalling became worst and the brakes is not holding when the vehicle stalls. this vehicle stalls about 5-10 times a day maybe even more depending on where i'm going. i actually have to put extreme pressure on the pedal or push gear in neutral or park when it stall or i would be in an accident by now. it is too long now that this vehicle has been s experiencing these issues and putting my family and i in extreme danger these 2011 jeep grand cherokee 's needs to be recalled all together before it cause someone their life.

Tl* the contact owns a 2011 jeep gran cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system , interior lighting ) however, the part to do the repair was unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. part distribution disconnect.

Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, the vehicle required a longer stopping distance when the brake pedal was depressed. the failure recurred whenever the vehicle was operated. the contact stated that the vehicle was serviced per nhtsa campaign number: 14v154000(service brakes, hydraulic), but the remedy failed to repair the vehicle. the manufacturer was not made aware of the failure. the failure mileage was 94,000.

Tl* the contact owns a 2011 jeep grand cherokee. on february 11, 2016, the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). the dealer was unable to supply the parts for months. the contact called more than one dealer and was unable to schedule a repair within a reasonable time frame. the contact had not experienced a failure. parts distribution disconnect. updated 10/21/16*lj

My wife and i received a notice that our jeep grand cherokee had a recall on sun visors and vanity lamp wiring. the letter stated we needed to contact our chrysler dealer and schedule a appointment as to be sure they had the parts to fix it. we called august 10 and were told to have jeep on there lot at 9 a.m. on august 13 and they would have the parts there to fix it. this was cumberland chrysler, cookeville tennessee. we arrived on time and dropped it off and were told it would take about 3 hours to fix. at 11:10 someone from the dealership called and told us they did'nt have the parts! my wife and i got up early on a saturday morning to have the jeep on there lot by 9 and this is what we get! also why call and make an appointment if the dealership is not going to keep it. they were supposed to start on it at 9 a.m. and didn't even bother to start until 11:10! just wanted to give chrysler a heads up about this dealership and to inform them to not pay them for fixing this vehicle! just in case they summit a claim because they did not do anything. again the dealership was cumberland chrysler, cookeville tennessee. thanks for your time.

Jeep grand cherokee manufacturers recall r-71. sun visor fire hazard. recall hasn't been repaired or recall repair date hasn't been sent to me.

Tl* the contact owns a 2011 jeep grand cherokee. while driving 55 mph, the low beam headlights were too dim and prevented the driver from seeing one car length in front of the vehicle. the vehicle was not repaired. the manufacturer was not made aware of the issue. the failure mileage was 32,000.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the brake pedal was applied and traveled to the floorboard several times. the dealer was notified immediately and was unable to replicate and diagnose the failure. the failure continued. the vehicle was taken to a mechanic who replaced the brake booster. the contact also received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). the dealer was unable to supply the part for months. the contact was unable to determine when the vehicle would be repaired. the failure mileage was not available. parts distribution disconnect. updated 09/27/16*lj *tr

Have been receiving recalls for a year maybe on problem with visors. i have taken it to dealer 3 times,, no parts available. i called daimler chrysler and was "put on a list". that was months ago .. now i have received another recall notice for the same problem!

The alternator is bad i have change the battery twice, when i reserch i found out that the alternator are the same with durango and they are recalled. it stopped on the road twice. i have to call triple a to tow it.

Tl* the contact owns a 2011 jeep grand cherokee.the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. the vin was not provided.

Quadralift suspension management system has a high propensity for failure. this results in an unsafe/unstable driving condition. 100's of complaints are found on the internet. a design defect in this system has caused the high failure rate. expensive replacement parts are unavailable or very difficult to find. the vehicle is not road worthy and difficult to control due to the poor design of this system. have opened a case with jeep hq......hoping to get some support for not just my failed vehicle but the 10-15% of jeep owners that have experienced this mode of failure.

Today, monday, march 6th, 2017; i was driving to work; a couple of miles from my house my vehicle stalled without warning. luckily for me, it was a low-speed area and i was able to stop on the side of the road. my truck did not turn on again despite several attempts. i called a tow and it took it to a shop. i left the truck the entire day. at the end of the day they gave it back to me saying it worked again and that apparently there was a mal-function with the relay system. they said the gas-pump was not working and suddenly when they were checking the tpim it worked by itself. they could only recommend to take it to the dealer for a more profound check. i recalled i got a carfax not so long ago and going back to it i found out about the tpim failures... this is a very serious issue and with a very high risk of serious injury to the vehicle occupants. i work in manufacturing supplying parts to different oem's and in the pfmea (potential failure mode and effects analysis) this would have a severity of 10!!! i will file all the complaints and will call the nhts to get my tpim replaced asap! i really hope they can make this quickly. if i can get another car i will do but i will not take my family on the truck for sure.

Tl* the contact owns a 2011 jeep grand cherokee. while driving at unknown speeds, the headlights, windshield wipers, and instrument panel illuminated. the check engine warning indicator also illuminated. the vehicle was taken to a dealer, but was not diagnosed or repaired. the vehicle was still at the dealer. the manufacturer was not made aware of the failure. the vin and failure mileage were unknown.

Car stalls without warning. collided with tree, major front end damage. no power steering, power brakes, no air bags were deployed, seat belts did not tension. vehicle had stalled previously and take to dealer. dealer replaced ignition coils and said problem was fixed.

When driving the engine will turn off with no warning. since december until now, it has done this a total of 6 times. 3 of the times either merging onto the freeway or getting off of the freeway. scares me so much. i have been lucky enough to not have anyone crash from the behind. my steering wheel locks, and the brakes become very hard to push down on. its hard to move out of the way of traffic.

2011 jeep grand cherokee overland summit. consumer writes in regards to sudden vehicle acceleration. *ld the consumer stated the vehicle suddenly accelerated into the rear of a truck, flipped multiple times, and rolled approximately 30 feet down an embankment. the airbags did not deploy. the seat belt failed to lock causing the consumer to suffer a broken eye socket. the passenger was killed. the vehicle was totaled. *js

While decelerating and making a turn the vehicle has shut off which causes you to lose steering and braking. this has happened to me on 4 seperate occasions

Tl* the contact owns a 2011 jeep grand cherokee. while driving 45 mph, the alternator failed and the vehicle stalled without warning. in addition, the battery indicator illuminated without warning. the vehicle was diagnosed as needing a new alternator. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 110,000.

2011jeep grand cherokee overland had stalled in the middle of an intersection losing power steering, no brakes, and no warning lights on dash telling me anything about jeep being turn off. very scary! i hit the curb and almost hit the atop sign.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while driving at 55 mph, the vehicle stalled without warning. the vehicle was diagnosed as needing the timp module replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 40,000.

Lever operating high beam/bright head lights does not click into place. when pressed forward to engage high beam lights, the lever often returns back to its previous low light position on its own. additionally, it automatically returns to low light position when you try to use turn indicators.

Tl* the contact owns a 2011 jeep grand cherokee. while decelerating to approach a stop sign, the vehicle stalled and the electronic stability control and forward collision warning indicators illuminated. the vehicle was serviced per nhtsa campaign number: 14v530000 (electrical system), but the remedy failed to repair the vehicle. the contact mentioned that the vehicle was serviced three times for the same recall failure. the manufacturer was not notified of the failure. the failure mileage was approximately 72,000.

Vehicle lost power while driving at speeds of 55mph. check engine light and multiple system warnings were shown by evic, including abs, traction control, ignition system, 4wd system, and air suspension system. braking power was severely diminished. maximum speed was reduced to 5mph, before stalling out after 10 feet. the cause of the issue was a short in the crankshaft position sensor that disabled all powertrain and braking systems. all systems share the same 5 volt circuit into pcm.

Camshaft lifters break and need to be replaced. cylinder 8 misfire when driving.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer indicated in mid june of 2016 that the part may become available in august of 2016, which then changed to december of 2016. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.

Tl* the contact owns a 2011 jeep grand cherokee. while stationary, the alternator overheated and the battery caught fire. the contact stated that smoke appeared under the hood. in addition, the pcm had to be replaced. the fire extinguished on its own. the vehicle was repaired. the manufacturer was made aware of the fire. the failure mileage was 50,800. updated 03/16/17*lj *cn

Cityautopark dealer located in burlington,nj, unwilling to resolve 2 safety recalls on my vehicle. for a several month ignored my request based on unavailability of needed parts, meanwhile sending me a postcards with urgent safety recalls.this kind of service is not acceptable, especially when it concerning public safety. recalls on my vehicle 1.brakes; 2.fuel system. i hope you will help me to resolve my problem with this ignorent customer service. thank you.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system). the contact stated while driving at various speeds, the vehicle shuddered and stalled. the contact restarted the vehicle and the vehicle worked as designed. additionally, the vehicle was leaking engine oil onto the transmission. there were no warning lights illuminated. the vehicle was taken to an independent mechanic and it was suggested that the battery, alternator and a faulty emc regulator needed to be replaced. the contact called three rivers chrysler jeep dodge ram (2633 w liberty ave, pittsburgh, pa 15216, (412)343-1200) however, the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 130,000. invalid vin.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic) and 19v813000 (electrical system) however, the parts to do the recall repairs were unavailable. the contact called city auto park (4395 us-130, burlington, nj 08016, (888) 289-4816) where it was confirmed that the parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the contact had not experienced a failure. parts distribution disconnect.

Delamination of the leather top over the instrument cluster is blocking vents and causing visibility issues. additionally the air suspension is leaking at connections at top of struts.

When starting the vehicle the mileage jumps higher than what the actual mileage is. problem with the suspension.

Passenger side headrest air bag popped a few months ago smacking me in the back of the head. didn’t think much of it, couldn’t reset it. got an email about how it was available for service and dealership said there’s no such thing after looking at. seams strange the headrest airbag would just pop and mot be resettable.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated while driving 40 mph, when the front driver seat heater failed to turn off. the contact stated she had all the sensor showing off but the heated seat stayed on. the contact stated no warning light was illuminated. the vehicle was not diagnosed or repaired as of yet. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was 87,000.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while driving at various speeds, the vehicle stalled without warning. the contact then received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. myrtle beach chrysler jeep (785 jason blvd, myrtle beach, sc 29577) and efird chrysler jeep dodge ram (1711 w lucas st, florence, sc 29501) were contacted. both dealers confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was approximately 95,000. parts distribution disconnect.

Cold started the 2011 jeep grand cherokee limited, was in park and all the dash lights came on. it appears to be another #3 misfire, all dash lights came on, & had loss of power. engine light blinking, check oil, low battery light, service the 4x4, and wipers all came on at once, remained on. i had the same issue in summer of 2019, then it was a #3 misfire. this time, again, the code was a #3 misfire! the summer of 2019 i had the garage replace the faulty 3 coil packs along with a new alternator which was damaged because of the bad coil packs, which fixed the issue for approximately 1 and 1/2 years. then the issue resurfaced on christmas 2020, same problem.

The roof on the inside of my 2011 grand jeep cherokee caught on fire due to a sun visor recall (recall r71) the john hiester dealership in sanford, nc had previously fixed twice. their special investigator said they weren't going to pay to fix the electrical fire damage because it wasn't related to the recall and wasn’t a manufacturer issue. basically, they implied that i caught my own vehicle on fire & risked my own life & the life of my grandchildren, which is crazy. see details below: on october 23, 2020, i took my 2011 jeep grand cherokee to the john hiester chrysler, dodge, jeep, ram dealership located on hawkins avenue in sanford, north carolina, to have the sun visor wiring related to safety recall r71 replaced. per the attached invoice from the dealership, they replaced the right and left sun visor and installed wire guides and grind reliefs. at approximately 6:45 a.m. on december 9, 2020 (not even two months later), from inside of the house, as usual, i used the car key to automatically start my jeep that was stationary (sitting in my driveway) so that it could warm up. when my grandchildren and i walked outside to get into the jeep, i noticed a lot of smoke on the inside, so much so, that i couldn’t see anything. upon opening the jeep door, the entire vehicle was completely filled with smoke. with the doors opened, the smoke finally cleared, and, in horror, i saw that the roof on the inside had been completely burned and paint on the outside of the roof had bubbled from what appeared to be a fire. i immediately connected the incident to the recall that was repaired on october 23, 2020 because the previous night, i’d tried to turn on the visor light to read something and the lights were extremely dim. i messaged the john hiester dealership via online around 7:30 a.m. from there, my jeep was towed to the dealership, where it still remains unrepaired.

A few things, one being how my jgc abruptly shuts off while in motion(luckily i was exiting the express way (both) times) yeah, happened more than once, to the suspension no longer functioning, all the way to it deciding not to start up.

On more than 1 dozen occasions my jeep has stalled while driving anywhere fm 20 to 40 miles an hour. i lost steering control and brakes while the rest of gages stayed on. after the first few times i figured out i could throw in neutral , hit the ignition button and it starts right back up. chrysler jeep told me this was a "relay " recall for over 1 1/2 years that they had no repair for. so they just kept replacing trhe part. i would get anywhere fm 2 wks to few months with the "new, bad part" the reall repair came in last week. after replacing it, i made it 2 days before i stalled again. this time on an exit ramp doing 30 miles an hour around a sharp turn .i (and my 13 year old son) went off the road into a ditch. i had to use 4 wheel drive to get out. i casued minor f=damage aswell. this time! i keep telling them it;s only matter of time before i die or kill someone when this stall happens. i have had a rental or been with out a car for at least 5 weeks of this last year alone for this recall failure. i look online and there are hundreds of websites and links to jeep grand cherokees that have done this. how many ppl have to wreak or die to get someones attention?? i have filed this complaint a few years ago.

Suv entered intersection on a city street.and was struck on the right front panel. i believe the car spun to the left and clipped the rear end of the truck. suv came to rest with front end against a tree. i was doing approx 25 mph. the truck that struck me appeared to be going a bit faster. none of the airbags deployed. i suffered broken bones in my neck.*dt the consumer provided photos. *tr

Both head rest are loose and plastic to hold in place is broken on the two front seats. this doesnt proved proper head support if in a collision

Radiator fluid leaking from transmission cooler cracked.

Tl* the contact owns a 2011 jeep grand cherokee. the contact owns stated that while driving the vehicle after receiving the recall for the fuel pump relay had the interm repair completed in july around october while driving approximate 40 mph when the vehicle suddenly loss all power the contact had to steer towards the side of the road and waited till the vehicle slowed down enough and threw the vehicle into park. the vehicle would fail to start intermittently, as well. the contact returned the vehicle to the dealer (courtesy chrysler dodge jeep ram 440 28th st se, grand rapids, mi 49548; (616) 452-2143) to do another fuel pump relay replacement, again. the failure recurred. the contact learned the vehicle was now included in nhtsa campaign number:19v813000 (electrical system). the contact had the vehicle towed to the dealer, however, the vehicle had not been repaired a third time. the manufacturer was made aware of the issue and a case was open. the approximate failure mileage was 153,734.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. an unknown dealer was contacted and confirmed that parts were not yet available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirm parts not available.

Tl* the contact owns a 2011 jeep grand cherokee the contact stated that the vehicle stalled several times without warning. the vehicle was taken to the dealer on multiple occasions. the dealer was unable to replicate and diagnose the failure. the manufacturer was notified of the failure several times and provided no remedy. the vehicle was not repaired. the approximate failure mileage was 48,000. updated 03/07/17*lj the consumer stated chrysler and faircy boys replaced the tipm. *tr

Takata recall the red warning light for the air bag came on for no reason it happened when i was stationary and started the car in my garage. i have 114500 miles on it.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle failed to start without warning. the vehicle was serviced per nhtsa campaign number: 14v530000 (fuel system), but the remedy failed to repair the vehicle. the manufacturer was not made aware of the failure. the failure mileage was 35,000.

Stalls upon decleration and turning without warning. no log. starts right back up. remotely turns on at random times.

The 2011 jeep grand cherokee will experience engine stall while the vehicle is in motion, at times in excess of 30 mph. this causes a loss of power steering and power brake functions. it has likewise stalled at stop lights/signals which is equally dangerous when vehicles are approaching from behind at high speeds expecting the vehicle in front to move with the green light. chrysler issued a recall (p54) related to these issues, however the cheap external fuel pump relay wiring harness fix they employed to remedy the problems can be characterized as insufficient at best. in fact, the issues with our family vehicle have actually worsened since the p54 recall was performed in may of 2015. the vehicle's problems have now progressed to the point where the vehicle will not start: a typical symptom of these dangerous jeep/chrysler products. there are literally hundreds of consumer complaints outlining similar issues i.e., the vehicles being difficult to start or not starting at all, vehicles' power windows not operating properly, door locks opening and locking on their own, horn blaring, the vehicle not recognizing the fob, electronic fuel pumps remaining on after the vehicle is shut off and stalling while the vehicle is in motion. a common theme related to all of these issues seems to be the power distribution center for the vehicles or the tipm (total integrated power module). it seems fiat - chrysler has been aware of the problems with their oem manufactured tipm parts for some time, since 2007, but took the woefully inadequate route of correcting only a small and less dangerous issue of the manufacturers defect. hence their court ordered p54 external fuel pump wiring harness, which on a good day will correct the fuel pump run-on. what needs to be addressed is the stalling while in motion issues associated with these vehicles. please mandate a safety recall.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the interior dome light remained illuminated indicating that a door was open however; the doors were closed and locked. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting) however, the remedy for the recall was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 60,000. parts distribution disconnect.

Tl* the contact owns a 2011 grand cherokee. while driving approximately 40 mph and approaching a stop, the vehicle failed to stop. the vehicle was taken to the dealer where it was diagnosed that the brake booster failed and needed to be replaced. the vehicle was not repaired. the vin was included in nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). the failure recurred. the manufacturer was not made aware of the failures. the approximate failure mileage was 64,000.

My drive shaft is coming apart, i understand this is one of over 100 recently having this same problem. the jeep is unsafe to drive (vibration and knocking sounds) and the delivery time on the replacement is 3 months. jeep are suggesting the vehicle is safe to drive while waiting for the part and therefore not providing temporary transportation until the new part comes in. *js

The vehicle started to rattle and shake while running. when stopped on a red light the wiper came on and the vehicle turned it self off. after 2 tries to restart the vehicle i smelled burned rubber and opted to turn on the hazard lights and abandon the vehicle to safety to wait for a tow truck. the hazard lights lasted less than 2 minutes before dying completely. i was stranded on a 3 lane avenue without any hazard lights or any public lighting. when the tow truck finally came in the car was been pulled up the flatbed the rear door unlocked itself and all the papers where dispersed thru the avenue at night. we had to shut the door with duct tape and take it home. next day the truck was taken to the mechanic where he first tried changing the battery (which was less than 6 month old) and he noticed that the positive cable turned cherry red. he proceeded to remove the battery and to follow the cables. he found a main cable close to the alternator in the engine compartment that the covering had pealed off and was making contact with the body. he proceeded to change this and also found out the alternator had been fully burned out (although i did not see fire or sustancial smoke i did feel that nasty plastic/rubber smoke scent) . he told us he didn't understand how this vehicle had not caught fire during this incident due to the wiring failure. after replacing the cable, alternator and battery it now seems the ecu or other electronic component was also damaged during the incident. i have learned of other vehicles (same year model milage) with similar problems, one of them had to use a fire extinguisher for its alternator.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle failed to start. the vehicle was towed to the dealer where it was diagnosed that the engine start switch malfunctioned. the manufacturer was made aware of the failure. the failure mileage was 29,000.

My 2011 jeep grand cherokee overland bought new started stalling randomly while driving causing me to loose control of the vehicle as when stalled i would have no power steering, or breaks. first happened at about 8000 miles, i took the jeep to the dealer and they could not duplicate the issue so they sent me on my way this was the first of now 6 times it has been to the dealership for the same issue. i did get a recall notice in the mail for a tipm which decribes the issue very closely, and yes i did have them do the recall 2 times actually but vehicle is still stalling randomly nearly causing several accidents. the vehicle is currently at the dealership now, but now my case manager from jeep customer care says the vehicle is out of warrenty and are charging me when they still cant properly diagnos the issue that has been happening since 8000 miles. i feel this should be covered under my original bumper to bumper warranty or the recall. it is jeeps fault they could not fix it the last 5 times. i feel unsafe for myself and children to be in this jeep, it is a death trap!!!! i can't sell the jeep because i don't want to kill anyone else. last time i was driving i was going 55 mph and making a right turn to go across a bridge. i ended up in the oncoming lane of traffic almost hitting the guard rail. everyone was honking, i put the jeep in park and pushed the start button. it started right back up. this is after the recall was done the second time. jeep does not seem to care who's life they are putting at risk. i just want a proper diagnosis, or my money back i paid for the death trap.

I left my car running and in park to getsomething out my house and upon return my vehicle was missing. my vehicle rolled across a field and crash into a tree and none of the airbags deployed

When traveling long distance or at high speed the check engine light comes on and traction control locks itself off and won't let it accelerate until you turn the car off then back on. has done it multiple times now after replacing the camshaft sensor each time

The car will completely shut down all power off when slowing down or coming to a stop this has happened several times in the past year and has become very dangerous went out on the road could cause an accident or death please help

Tl* the contact owned a 2011 jeep grand cherokee. while driving at a low speed, the contact noticed smoke emitting from the headliner. the fire department extinguished the fire and filed a report. the vehicle was towed to an independent mechanic who stated that the wiring harness in the sun visor caused the fire. the vehicle was included in nhtsa campaign number: 15v879000 (electrical system, interior lighting). the manufacturer was notified of the failure. the vehicle was destroyed. the vin was not available. the approximate failure mileage was 100,000.

Vehicle shuts off randomly while driving. both times it has happened during deceleration. power steering and brakes are lost. no indicator lights visible and no diagnostic codes set. chrysler customer service disavows any knowledge of a problem although there are several accounts of similar issues on the jeep forums and other websites. dealer can find nothing wrong. my wife is now afraid to drive the vehicle because she cannot control it without power assist. *tr

Our 2011 jeep grand cherokee has been stalling while driving. in the last 2 months it has shut off at least 1-2 times a week, for about a total of 8 times. fuel pump relay was fixed in 2014 but we think this is the problem again. other electrical issues like keys not recognized are also happening but the car shutting off in the middle of an intersection is alarming. this has happened at least 3 times. the car has always stalled in the morning as my husband makes his way to work. my husband reports it happens often as he is trying to turn and driving on a street. he is currently risking his life driving this car to work. *tr

2011 jeep grand cherokee. consumer writes in regards to fuel pump relay safety recall. *ld the consumer stated the vehicle shuts down while driving. the parts necessary to complete the repair have not been made available. *js

For the past few weeks, my 2011 jeep grand cherokee has been stalling while driving. the first time it happened, i was in a line of traffic, had just come a up a hill, i pressed the gas pedal, my car bucked, and then my car "stalled". thankfully, we kept coasting, because, like i said, we were in a long line of traffic going 50 mph on a major road. i pulled over, shut my car off, turned it back on, and was able to drive us the two miles to get back home. i no longer feel safe driving my two children in my grand cherokee, therefore my husband has been driving my car and i've been driving his. so far this week, the grand cherokee has stalled six times while my husband is driving, usually while he is accelerating to get onto the highway. there is a recall on the grand cherokee; 19v-813, which describes a faulty fuel pump relay. however, there is no fix available through jeep. we have contacted several authorized jeep dealers in the our area and no one will offer any assistance that relates to the recall. i believe that the problem is not just the fuel pump relay, but the totally integrated power module or tipm. i'm having numerous other electrical problems with my grand cherokee, but none that pose such a safety hazard as the stalling. i have been reading other grand cherokee owner complaints, and many site this is the problem, stating that they have had their fuel pump relay fixed, but theur car is still stalling. my other car problems are as follows, which point to the tipm: while key fob in within vehicle, dash stating key isn't in car or fob is damaged, car turns on but shuts back off quickly on its own, the a/c only works on the passenger side of the car, the tire pressure light blinks constantly though pressure is fine, the "service 4 wheel drive" warning comes on while driving, but shuts off when car is turned off, and check engine light comes on and off.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that after contacting sansone auto located at 90-100 us highway 1, avenel, nj 07001, (866) 328-3333, the vehicle stalled without warning while driving 45 mph. the vehicle was not repaired. the failure recurred multiple times. the contact shifted the vehicle to neutral, restarted the vehicle and the vehicle resumed normal operation. the manufacturer was made aware of the failure and referred the contact back to the dealer for assistance. the failure mileage was approximately 110,000.

My ignition coils and spark plugs keep misfiring. more then normal. ever since the recall where the replaced half of my engine i can’t seem to keep them for long and it’s getting costly.

It’s stalling and sometimes don’t start and cuts off when you coming to a stop

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. the contact called lake wales chrysler dodge jeep ram (21529 us-27, lake wales, fl 33859; (863) 676-0733) where it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Engine noise/loud ticking - rear intake rocker arm and ground camshaft failed on passenger side, one rocker on driver side failed, camshaft ok. according to jeep dealership, this repair occurs frequently with this year, make and model

My car sometimes it doesn't start and keeps cranking. but the most dangerous is when it shuts off while driving. i took it to jeep service but they didn't find what causes the issues. it keeps stalling. doesn't happen every day and all the time but it's happening more frequently.

Vehicle has been under recall since december 2019 which i have tried servicing many times but keep being told no parts are available. so i have been dealing with the car either not starting the first time or even at all, stalling right after starting and stalling while in motion. my jeep has stalled while doing 70 mph on the highway, leaving me in a panic to try to get to side of the road as fast and as safe as possible. my jeep has stalled at a intersection where other cars had to go around me, it has stalled several times while driving anywhere. the breaking point for me was that on 6/11/2020 i was driving down a busy street in the city doing 50mph and my jeep stalled out and the only thing i could do was get into the middle turn lane, i had called my mom through my bluetooth in the car to let her know i was stuck and needed help since i had my two small children with me, as we where talking a car came into the turn lane almost hitting me head on at 50mph. my mom heard us all scream as we thought we where going to get hit. my car has been in and out of the dealership since that day and i am still having problems with it stalling while i’m driving!

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the vehicle hesitated to start occasionally. the vehicle was taken to joey accardi chrysler dodge jeep ram (909 s federal hwy, pompano beach, fl 33062) and was rejected to be serviced due to parts needed not being available. the manufacturer was made aware of the failure. the approximate failure mileage was 75,000. vin tool confirms parts not available.

Ii have had multiple drained/dead battery issues with my 2011 jeep grand cherokee, even after installing a new battery in february of 2020,. i believe the root cause of this problem is associated with a faulty tipm which is addressed via fca recall v-62 (ntsha recall 19v-813), for which no remedy has been found by the manufacturer. i am now having to call a tow service for the third time since installing the new battery. when is this recall going to be finalized so that the necessary repairs can be made under warranty?

Our jeep continues to stall while being driven, making it very unsafe as the power steering and power assisted brakes stop working when the engine stalls. this is the subject of several recalls, most recently v62/nhtsa 19v-813 issued a year ago. what is happening to correct this dangerous fault with our jeep. we have experienced multiple stalls since 2015 failed recall and they continue to this date, always while braking and mostly while also turning to the right. *ln*jb

The vehicle began having issues with starting. the vehicle would start some days and on other days it would not. took the vehicle to the dealership for a diagnosis and it was noted there was an issue due to the fuel pump relay, which currently has a recall. the vehicle was previously recalled for the same issue. the fuel pump relay was not repaired or replaced due to chrylser stating the parts are currently not available. after vehicle was picked up from the dealership the next day the fob wouldn't open the door, the vehicle had no power and would not start at all. the vehicle will only start with a jump and after it is turned off it will not start again. this recall has been posted for almost a year and chrysler has failed to remedy the issue and continuously put a band-aid on the problem instead of fixing the real issue. the issue with the faulty or defective fuel pump relay can cause other issues for the vehicle and chrysler should be responsible for remedying those issues in relation to the fuel pump relay.

2011 jeep grand cherokee. consumer writes in regards to defective air bag clock spring in the steering wheel. *ld the consumer stated the part necessary to complete the repair was on back order. the consumer stated the vehicle was not included in the airbag recall. *js

Vehicle would not start. there is an active recall but upon calling the local jeep dealer they let me know parts are not available.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. criswell chrysler jeep dodge ram fiat (84 bureau dr, gaithersburg, md 20878) was contacted and confirmed that parts were not yet available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.*dt*jb

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the local dealer was not contacted. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer perry chrysler dodge jeep ram (2340 national city blvd, national city, ca 91950, (619) 399-2484) was contacted and confirmed that parts were not yet available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the leather material covering dashboard loosened and obstructed the airflow coming from the air vents causing the defroster/defogger to not work as designed. the windshield was not defogged as designed. the local dealer state line chrysler jeep dodge ram located at 1491 brayton point rd, somerset, ma 02725 and the manufacturer were notified of the failure. the failure mileage was 95,000. *ln*jb*jb

Fuel pump relay issue; no parts have been made yet and my car keeps stalling on the road

When driving my vehicle i lost all engine power, i no longer had control of the vehicle.luckily i was driving in a parking lot at the time and going at a relatively slow rate of speed so i was able to pull over and shut the car down. i tried to start the car again and it did start on it's own. the car continually stalls during start up and has now started to stall and shut down while driving. i brought it to an auto body shop where they informed me i had a faulty fuel pump which i then discovered was recalled by jeep. when i tried to bring the jeep to an authorized dealer to have it repaired they informed me that they did not have the part, it had not been made available to them. this was the same with 2 other dealerships i called. i also called the corporate number and was told the part was not yet available and they would not assist me with a rental or loaner vehicle while waiting for the part.

Vehicle shut off when in motion at 30 mph on a city street. it was towed to a repair garage, totally dead and unmoveable. it was determined that the alternator went bad and ruined the voltage regulator, then back fed to the battery which began smoking when a jump and carry was hooked up to it.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electric system) however, the part to do the recall repair was unavailable. dick poe dodge ram (1363 airway blvd, el paso, tx 79925) was contacted and confirmed that parts were not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Nhtsa recall 19v-813. this recall was issued on 11-14-2019. still no fix. it has been almost a year. chrysler knows what is needed. it seems chrysler isn't taking this recall seriously. they should have a fix in this time period.

The vehicle was traveling at approximately 40 mph on a traditional two lane country road. as i approached a left handed turn, i pressed the break pedal and instantaneously lost power steering and power breaks. the vehicle became difficult to control and drove off the road into a small grass field. after coming to a stop, i looked at the dash and realized the tachometer showed 0 rpm indicating the engine had stalled. at first, i was unable to restart the vehicle because the shifter was still in drive. the vehicle restarted with no hesitation once the shifter was moved to park. the p54 recall has previously been completed. fca has been informed and the vehicle was inspected by a jeep dealer. the recall for v62 is still in development and the vehicle has since received the temporary interim repair. i have decided to park the vehicle until fca can reassure the vehicle is safe to drive.

2011 jeep grand cherokee has a recall (fca# v62) nhtsa recall # 19v-813 for a fuel pump relay. per the recall, failure of the relay can result in a stall and a no-start condition. jeep (fca) does not have a fix for this problem and because of this my jeep either will not start or stalls without warning. jeep dealer and fca are not offering any resolution. what options does the consumer have in this case. please advise.

Vehicle stalled while driving in highway traffic at about 40 mph. lost ability to steer as power steering quit working. there is a year-old recall to fix fuel pump relay problems but fca, the manufacturer, has yet to provide dealers with the parts needed to fix this problem. this is totally unacceptable as we have continued to drive this vehicle since we do not have, nor can we afford, another vehicle. please pressure fca/jeep to provide parts to dealers immediately. recall # v62/nhtsa 19v-813.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. the contact called airpark dodge chrysler jeep located at 7801 e frank lloyd wright blvd, scottsdale, az 85260, and it was confirmed that parts were not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.*dt consumer stated still not repaired.*jb*dt*jb

Engine on 2016 hyundai tuscon with 143k miles burning oil expeditiously almost to the point of seizing. lost 3-4 q of oil in 1,000 miles with no check engine or check oil light notification. engine is now being replaced at the owners expense. could create a dangerous situation of sieved while in operation.

Stall at highway speeds, repaired at local dealership but issue not related to most recent nhtsa recall number:19v-813 recall date: november 14, 2019. asked to also have the recall repaired but there is currently no remedy for the recall, which can cause stalling. manufacture has failed to come up with a solution for this in a timely manner.

The leather covering on the dashboard shrank, crumpled and wrinkled popping the air vent coverings out. the problem not only restricts air flow (defrosting, etc) it also may prevent the deployment of airbags. it looks horrible and decreases the value of my car, but it presents safety issues. the company has acknowledged the problem and approved my vehicle for repair, but they have also restricted the number or repair kits available and i have been waiting for months and am told it could be months more. they will not give a date.this was a manufacturing defect. i need it to be fixed and they have deliberately restricted the number of parts available to customers with defective automobiles. in addition, my vehicle has a fuel pump relay recall. this part has also not been available for months and has no predicted delivery date. i don't believe it is acceptable to acknowledge the issues, then deliberately slow production of the parts required for repairs. both the dealership and fca customer service say that there is nothing they can do for me. obviously this issue needs to be addressed at a higher level, but there is not an option for that in the phone tree. i need my car fixed.

Only 79,000 miles and dealership states i need to replace camshaft and lifters. repair costs more than vehicle is worth. all maintenance and oil changes were done. searching online reveals how common this problem, the manufacturers defects and the fact that fca will not admit or assist owners. no properly maintained engine should fail at 79,000 miles.

For the last month the vehicle has stalled while driving and in some cases would not start. i recently discovered that there is a safety recall v62 fuel pump relay problem in the model. i have been told that the fix for this problem will not be available until december. i use the car daily and for long trip and fear it is a safety hazard. chrysler recommends bring the car in for a temporary fix which is worrisome.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the air bag warning light illuminated with the seat was occupied. the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the air bag module needed to be replaced. the vehicle was then taken to the glendale chrysler jeep dodge ram (10070 manchester rd, saint louis, mo 63122) where the previous diagnosis was confirmed. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact to take the vehicle back to the dealer. the failure mileage was approximately 140,000.

Tl* the contact owned a 2011 jeep grand cherokee. the contact stated that upon leaving work, she had noticed white smoke had begun to emit from around her passenger sun visor which had then led to a fire. the contact initially tried to extinguish the fire herself; however, the fire grew after each attempt. the contact then called that authorities and the fire department extinguished the fire. the vehicle was totaled at the scene and was then towed to an independent tow yard. no injuries were reported as a result of the fire. a fire report was filed at the scene. the dealer nor the manufacturer had been notified of the failure. the failure mileage was approximately 81,000.

The alternator on my vehicle went out, there was a recall for them on the year make and model of my vehicle however my vin was not on the list so i am unble to get it repaired

This complaint is in regards to safety recall v62 where the fuel pump relay causes a stall while the vehicle is in motion. my car has regularly been stalling whiling i’m driving in traffic for well over a year. i have been in touch with fca several times telling them of the risk i am in on a daily basis and asking about when parts will become available for this recall. it has been almost a year since the recall has come out with no progress. the stalling has almost caused several accidents and has put me in harms way every time i drive; i am constantly maneuvering to avoid a collision and the only reason an accident hasn’t happened yet is because of how over defensive i have to be while operating the vehicle. fca even tried doing a temporary fix but the car stalled within 24 hours of this attempt. i am very concerned for the safety of my family and others whenever i’m operating this vehicle. note, below you asked for a date of when this happened; it happens almost daily for well over a year. i put today’s date because this is the most current date that the vehicle stalled while i was driving in traffic and nearly missed being hit by a car coming up behind me at a very high rate of speed. i am still shaking from the near miss of being hit and seriously injured.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle failed to start on several occasions. the contact stated that on several occasions while driving, the vehicle loss motive power and stalled without warning. the contact received notification of nhtsa campaign number: 19v813000 (electrical system). the contact called the lafontaine chrysler dodge jeep ram fiat of lansing dealer located at 6131 s. pennsylvania ave, lansing, mi 48911, and it was confirmed that parts were not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and was not able to confirm when parts would be available. the vehicle was not repaired. the failure mileage was approximately 110,000. vin tool confirms parts not available.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle would not immediately start. the vehicle was taken to the local dealer fred beans chrysler located at 858 n. easton rd, doylestown pa 18902, who diagnosed that the fuel pump relay was defective and needed to be replaced. the fuel pump relay was replaced however, the failure recurred. the contact indicated that the vehicle was included in the nhtsa recall campaign number: 19v813000 (electrical system) however, the part needed to repair the defect was not available. the contact stated that an old part was installed but, had already failed twice. the contact indicated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. vin tool confirms parts not available. the approximate failure mileage was 126,000.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. an unnamed dealer was contacted and confirmed that parts were not yet available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Twice on two separate occasions, when going about 25 miles an hour on a town road and breaking and turning to the right (one time was more right than the other), my car loses power out of no where. my engine shuts off, i lose power steering, and i lose my break assist. it is very scary and dangerous and could cause a life threatening accident. i crossed over into the opposite lane of traffic with little to no control. fortunately both times no one was near me and i was able to come to a stop. i can then restart the car and drive away. i dont know how to replicate the issue. i have seen other reports of this same problem with other grand cherokees on the internet. i dont know if the current recall that i need is supposed to address it or not but i plan on calling my dealer about it asap. my car is about 149k miles. i think the lights stay on when this happens.

The ahr deployed even though the jeep was not involved in any collision; no rear, side, front, etc. impact. the head rest on the driver's side just deployed on its own. we have watched videos on how to reset it, but have not been able to fix the problem.

I have had to replace my thermostat about 6 times since i got the car in 2017. the housing breaks and it leaks causing over heating

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. granger motors (1708 sycamore st, granger, ia 50109) was contacted and confirmed that parts were not yet available for the recall remedy. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and informed the contact that part was not available for the repair and provided a case number. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 19v813000 (electrical system) however, the parts to do the repair were unavailable. hayes chrysler dodge jeep ram of gainesville(3115 frontage rd, gainesville, ga 30504) was contacted and confirmed that the parts were not available for the recall remedy. after receiving the letter, the contact stated that while traveling at 60 mph, the vehicle began to lose power without warning;however,the vehicle quickly regained power and resumed normal operation. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer had been notified of the recall on two separate occasions. the first time he contacted the manufacturer he was informed that the parts were not available. the second time he called the manufacturer he was informed that the parts had shipped to his local dealer and that parts were available. the failure mileage was approximately 35,000. vin tool confirmed parts distribution disconnect.

Jeep stalls while driving down the road and huge safety concern for my daughter. it also does not start all the time until you try it 3 times. it stalls when vehicle is in motion and i understand there is a recall for the fuel relay that is causing this but no fix. i was sent to dealer who put new part on for the time being until fix is available but it did not make a difference. stalled the next day while turning off of busy road and a truck was behind me and coming to the corner i lost use of power steering which almost caused a crash. this recall has been unrepaired for an unacceptable amount of time.

2011 jeep gc overland dies while on a curve. power steering not operating, engine not running. will restart but happened 3 times in one week. towed to jim doran jeep/chrysler in mcminnville, or, 2 wks ago. dealer cannot diagnose or replicate. am without a vehicle and need to drive back home to mn in 3 wks! pls help!!! had taken it to mckay’s jeep dealer in st cloud last june as display was stating service fwd. they performed an update but mssg kept appearing & had to return for more repairs. dont have paperwork w me here in or. cost over $2,000 for repairs. dont know if this issue is related but display mentioned something about fwd when it died last time driven. vehicle is unsafe to drive! only owned it for about 18 mos. purchased from tenvoorde ford in st cloud, mn. came to that dealer from canada.... need to know what my options are. i need a vehicle asap.

The jeep stalls out right after starting consistently and also will idle inconsistent when the brake or the gas is not applied while driving on a city street. has been doing this consistently for about a year, have had into the garage multiple times with no fix, found recall from november of 2019

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated while driving approximately 55 the vehicle suddenly stalled and loss automotive power causing the vehicle to crash into a ditch. the vehicle was towed away and no injuries were reported. the cause of the failure was not determined. an unknown local dealer and the manufacturer was notified of the failure. the contact indicated that the failure was related to the nhtsa campaign number: 19v813000 (electrical system) but the parts were not available. the contact stated that the vehicle had experienced the same failure listed in the recall. the failure mileage was 191,000. *bf*as

The car just shuts down when going down the road,we have almost been in two accidents on the highway when the jeep just shut down at speed and now the car wont even start,dearlership was of no help.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called westbury jeep chrysler dodge ram srt (100 jericho turnpike, jericho, ny 11753), where the contact was informed that the part was not available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the contact contacted nielsen dodge chrysler jeep ram (175 nj-10, east hanover, nj 07936, (973) 884-2100) and it was confirmed that parts were not yet available. the contact had not experienced a failure. the manufacturer was made aware of the issue. vin tool confirms parts not available. *bf *as

I received a notice of a recall in november of 2019, i have called the nhtsa and my local jeep service department numerous times and left my name and address/phone number to be notified when the part will be available. i have put myself on a preferred list to be call immediately when it becomes available. i am told again and again that there is no part. this is ridiculous when my car could stall without warning and could increase my risk of a crash. my car continues to run as if it is chugging.

I am just writing to complain that 8 months after recall 19v-813 was released there is still no fix. my wife's car randomly stalls on her and it's not safe. we know have our first child due in september and she's terrified to have to drive her anywhere as her jeep is her only means of transportation.

Vehicle died while driving 8/21/2020 on hwy 68 and at hwy 74 at 27265 nc while driving 45 mph through a construction zone. had it towed off the road to me house then towed to the dealer. could not get it off the road due to construction. had to leave it in the road until flat bed showed up. engine began to shutter then stopped. would not re-start at all. sometimes would start like it was only running on 1 or 2 cylinders but then would not cut off all of this happened during 5 o"clock traffic.filled a complaint earlier on this vehicle about starting issues exactly like this. the recall on this issue has not been resolved by jeep been way to long for them to resolve this issue. it is at the dealer and i assume it will cost me a pretty penny by the time it is done. they seem to always find a way to generate a bill even on a recall. i am so tired of dealing with jeep. this oem should not be able to let this go this long. i work for volvo another oem company and when we have a mqr (quality issue) it is the top of the list to be resolved and delivered to the customer. i quess it takes inury or loss of life and a law suit to get it to happen.

My vehicle has randomly turned off on me twice during moderate to heavy braking. the first time was on 8/20/2019 and the second time was on 12/3/2019. i believe my issue is related to recall v62 and i am voicing my displeasure in the amount of time it is taking fiat chrysler to design a remedy. this recall is actually recalling a prior recall, so i would scrutinize the engineering team that they can actually come up with a sufficient remedy, but i suppose that's not my point. my point is my vehicle and over 500,000 additional vehicles are on the road with a problem that is extremely hazardous with no eta in sight.

Vehicle has stalled a number of times also has failed to start many many times. vehicle has stalled on city road below 50 mph had to pull off and attempt to re-start. has stumbled on highway a number of times. hard start setting still is a common issue under many conditions. the so called first recall placing an external fuel relay has been done did not fix anything. this vehicle is a hazard in many ways. if it fails in a bad location it could lead to los of life or injury. also if the need to start the vehicle at a moments notice is needed, it would be an issue in most cases. i find it unacceptable that jeep has not repaired this issue. will it take lose of life or injury to force them to repair the issue??? i have received notice of the recall many many month ago, solution is still listed as no solution.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that after parking the vehicle in his driveway from a short distance, there was a electrical burning odor coming from the vehicle along with smoke. the contact then discovered that the coolant overflowed to the alternator without warning. the vehicle was towed to a local dealer (vision automotive group located at 920 panorama trail s , rochester, ny 14625) where it was diagnosed that the pcm failed causing the coolant to overheat and replaced the alternator, the drain tube and the battery. the vehicle was repaired. the contact was explained that the engineering of the drain tube for the coolant overflow tank was designed to be directly above the alternator and if the coolant overflows it would come in contact with the electric alternator causing a possible fire. the contact was concerned that if he would have drove a long distance his vehicle would have engulfed in flames. the manufacturer had been informed of failure and suggested the contact call nhtsa and get a service manual. the failure mileage was approximately 127,000.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the forward collision warning light illuminated and the vehicle stalled. the contact stated that several attempts were needed to restart the vehicle and the vehicle operated as designed. the vehicle was taken to maguire chrysler dodge jeep ram of syracuse (959 hiawatha blvd w, syracuse, ny 13204) however, the mechanic was unable to duplicate the failure or retrieve a fault code. the contact then received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. the same dealer was contacted and confirmed that the part was not yet available for the recall repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was 180,000. vin tool confirms parts not available. *ln *bf consumer stated she had the worked done on march 2020 but has recurred again.*jb

Notified on 12-24-19 that: "fuel pump relay safety recall" "silicon contamination on the relay contacts may cause the relay to fail. this can result in a no-strt condition or an engine stall condition if the vehicle is running. a vehicle engine stall while driving can cause a vehicle crash with out prior waring." six months after notification resolution still not available due to "parts not available." one would think that chrysler could solve a critical situation like this within a six month time frame! i have basically left the vehicle parked. do not dare to drive in 5 or 500 miles.

Manufacturer has failed to remedy recall v62 (nhtsa recall number19v-813) for over a year. my car has stalled upon coming to a stop dozens of times since then. almost causing an accident on multiple of those occasions.

When starting the car it won’t turn on completely when you start you can her a noise near the fuel pump area this started about 2 months ago. when the engine was i complete parked and wanted to started wouldn’t start after a couple tries would start without an issue, but today i have tried what i used to do and won’t start, i’ve heard of a recall on this specific year but i have not received anything on the mail

The safety recall re the defective fuel pump is a serious safety issue, vehicle stalling at any speed without warning. the recall was issued several months ago and the manufacturer still has not been able to correct the issue, nor given a time when the parts are available. *tr

July 2019--car refused to start while 600 miles away from home--stationary november 2019 fuel pump failed on the interstate--driving 70mph 2020 car fails to start intermittently while stationary. issues likely caused by a fuel pump relay. fits symptoms of recall for which there is yet no remedy: ov 14,2019 manufacturer recall numberv62 nhtsa recall number19v-813 recall statusrecall incomplete, remedy not yet available summary a fuel pump relay failure can result in a stall condition if the vehicle is running or a no-start condition if not running. safety risk a vehicle stall while driving can cause a vehicle crash without prior warning

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. an unknown dealer was contacted and confirmed that the parts were not available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while driving at various speeds, the accelerator pedal was depressed however, the vehicle failed to respond. there was no warning lights illuminated. the contact then received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the repair was unavailable. west hills chrysler jeep dodge ram (900 w hills blvd, bremerton, wa 98312) was contacted and confirmed that the parts were not available for the recall remedy. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

Tl the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. ken garff west valley used (3500 ut-154, west valley city, ut 84120, (801) 966-8700) was contacted and it was confirmed that the remedy part was not yet available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Fca records indicate that your vehicle vin # [xxx] was included in previous safety recall p54 (nhtsa14v-530) or safety recall r09 (nhtsa 15v-115). my 2011 jeep grand cherokee is now experiencing the issues that are discussed in the safety recall v62 fuel pump relay failure. this safety concern can cause the vehicle to not start due to the fuel pump stoppage, an engine stall while stopped and/or while moving, which can cause the vehicle to crash without prior warning. this is a huge safety concern for my family and i. we have taken the vehicle to the dealership on 3 occasions concerning this issue with the fuel pump relay stoppage with no long term fixes. i have no one else to turn to and asking for your help to resolve this issue. redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc

For the last couple of months i have experienced hard starting. i believe this is due to the recalled fuel relay.the recall is from nov 14,2019 manufacturer recall numberv62 nhtsa recall number19v-813. last night the vehicle just stopped after starting it while sitting at a gas station. it appears that the problem is getting worst. up until now, this has always been a reliable vehicle. which is really needed because of the shift i work, (2nd) , and the distance of my commute. any help would be appreciated. thanks [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc

Fuel pump relay safety recall : electrical system issue with tipm-7 power module, recall # v62 (19v813000) nov 14, 2019, told [xxx] at dallas chrysler, dallas georgia about this issue back in dec 2019. problem: the tipm-7 could fail causing the engine to stall increasing risk of a crash. vehicle will not crank at times, vehicle will seam to be out of gas due to the fuel pump stopping during operation. i have told this to the dealer but nothing done to repair this safety issue. this is my wife's daily use vehicle and this issue must be repaired asap or chrysler can furnish a loaner vehicle until the issue is resolved on my 2011 jeep. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) *tr

Engine stalls, wont start or dies right after starting, i think it is part of a recall with no fix available. if in motion it dies and losses power. put in neutral to start while rolling! this happens more and more frequently lately. *tr

Tl* the contact owns a 2011 jeep grand cherokee 4x4. the contact stated that while driving at 40 mph, white smoke began to emit from the engine as the battery light illuminated. after some time, the contact was able to restart the vehicle and drive it to eastchester chrysler jeep dodge ram (4007 boston rd, the bronx, ny 10466). the dealer initially diagnosed the vehicle with a defective water pump and thermostat. seeking a second opinion, the contact was then able to drive the vehicle to a nearby independent mechanic who then diagnosed the vehicle with a defective alternator. the alternator was repaired by the mechanic. the failure mileage was approximately 115,000. upon investigation, the contact also discovered that her vehicle had been placed under nhtsa campaign number :19v813000(electrical system) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer had not been notified of the recall. the contact had not experienced a failure. vin tool confirms that parts not available.

Mientras la guagua se encontraba en movimiento comenzo a fallar. me estacione y la apague y despues no prendio. la lleve en grua al mecanico y me informo que es el alternador. en menos de doce meses tengo que comprar otro alternador. while the guagua was on the move, it began to fail. i park and turn it off and then i don't turn it on. i'll take her in a crane to the meccanic and i'll know she's the alternator. in less than twelve months i have to buy another alternator. *tr

Safety recall for fuel pump relay that can cause engine to stall while driving v62/nhtsa 19v-813. nhtsa #19v-813 reported in 11/2019. complaint to chrysler jeep for no remedy as of june 2020.

My vehicle has had a service recall since 11/2019 with no remedy available yet as of 06/07/2020. the issue can leave a driver stranded or cause a crash and yet 6 months have passed with zero resolution. this is unacceptable.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. neuwirth motors (219 s college rd, wilmington, nc 28403) was contacted and confirmed that the part was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.*dt *as

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while driving about 30 mph, the steering wheel became difficult to maneuver, however she was able to make a left turn off of the roadway. the contact stated as she was making the turn, smoke was seen coming from the front of the vehicle as it stalled. the contact stated that a lightening bolt (electronic throttle control) warning light was displayed on the instrumental panel. the contact’s companion opened the hood and noticed that the alternator was on fire and burnt out completely. the fire extinguished when the hood was opened. the vehicle was towed to the river oaks chrysler jeep dodge ram (4807 kirby dr, houston, tx 77098) where it was stated that there was no recall. the manufacturer was made aware of the failure and referred the contact to nhtsa. the vehicle was not repaired. the contact researched the failure on-line and found nhtsa campaign number: 17v43500 (electrical system) however, her vehicle was not included in the recall. the failure mileage was approximately 100,000.

The car was in the shop twice to rectify a fuel pump issue. as of right now, the check engine light is still on and the error continues to be the fuel pump. there was a second recall in november 2019 with no solution. the car failed to start multiple times due to the fuel pump and i feel unsafe driving the car with a history of fuel pump error since the car could stall mid driving. *tr

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated that the check engine warning light illuminated and remained illuminated. the contact called the walser jeep chrysler dodge ram located at 314 main street, hopkins, mn 55343, (866) 323-0559, and was informed to schedule an appointment to have the vehicle diagnosed. the vehicle was not diagnosed due to the pandemic. the manufacturer was not made aware of the issue. the vehicle was not repaired. the failure mileage was approximately 141,000. vin tool confirms parts not available.

Experiencing stationary intermittent extended engine crank time requiring multiple attempts to start the engine. sometimes engine starts but quickly dies. then normally starts after that. usually happens when engine is cold. believe related to nhtsa campaign number: 19v813 fuel pump relay, for which the remedy is not yet available. the manufacturer has failed or is unable to remedy this safety recall in a timely manner. *tr

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. the vehicle was taken to rockie williams premier dodge chrysler jeep (600 pleasant grove rd, mount juliet, tn 37122, (615) 444-9573) where it was confirmed that the part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact stated that the vehicle failed to start on several occasions. the approximate failure mileage was 100,075. vin tool confirms parts not available.

I bought this car from liccardi chrysler dodge ram in green brook, nj in february, 2020. immediately, the car engine stalled, turning off power steering, power brakes, and gas. i had the car towed to liccardi, they claimed it was the oil pan leak and i spent $2,000 on repairs. since then, the car has stalled 4 times, coming to a stop. still, liccardi refuses to admit the problem, saying they can not duplicate it and they are not aware of a recall or a remedy for a recall. i am out of options and desperately need help. *tr

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. the contact stated that the vehicle stalled multiple times on different occasions. the vehicle was taken to forest lake chrysler dodge jeep & ram located at 321 19th st sw, forest lake, mn 55025, but was not diagnosed. the vehicle was rejected to be serviced due to the part not available for the repair. the contact also stated that the vehicle was previously repaired at an independent mechanic for the stalling however, the failure recurred. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 120,000. vin tool confirms parts not available.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact called chapman chrysler jeep located at 930 auto show dr, henderson, nv 89014, (702) 558-3000, and it was confirmed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 dodge grand cherokee. the contact received notification of nhtsa campaign number :19v813000 (electrical system) however, the parts to do the repair were unavailable. thelen chrysler jeep dodge ram (4191 n euclid ave, bay city, mi 48706) was contacted and confirmed that the parts were not available for the recall repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had experienced two failures. vin tool confirms parts not available. *bf consumer stated on two occasions he had a no start condition, after 4-5 attempts it did start.*jb

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated while driving approximately 60 mph, the vehicle stalled with the check engine warning light illuminated. the contact pulled over to the shoulder of the roadway. the contact had the vehicle towed to residence. the vehicle was not taken to a dealer to be diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 153,000.

Started having a transmission slip in 2nd gear repair shop looked things over and said transmission fluid was a little low and i was leaking transmission fluid due ac condenser going bad. had it replaced, no more leaking transmission fluid but transmission still acting up now. was told it was most likely due to the leak and trans fluid getting low. after reading up i guess this is a common issue and should be recalled. obviously these a/c condenser units are faulty. now i have a transmission that could have been avoidable if jeep would have let owners know about the ac condenser issue or made that a unit that has to get replaced after so many miles.

2011 jeep grand cherokee. consumer writes in regards to vehicle stalling without warning. *ld the consumer stated the dealer was made aware, but could not duplicate the failure. the consumer was advised there was a related recall, but the parts were unavailable.*js

My jeep has stalled at least 5 times with the power steering failing. 1) once while at an intersection turning left on a green arrow no steering. 2) traveling about 45 mph and stalled again and no steering. 3) twice going from 55 mph up to a stop sign and the car stalled again no steering. 4) just last friday, i was driving 55 mph and slowing to make a left turn and again stalled and no power steering. this is getting serious and happens unexpectedly which makes driving dangerous. the stalling is happening more frequently now. i’ve contacted jeep and they say a recall has been issued but no fix has taken place and is to be determined with no idea when. the recall was issued late last year. so how long does it take to fix a relay issue? this has gone on far to long and getting scary. please help me and get some kind of answer from jeep. sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle was at stand still, when he was unable to start the vehicle. the vehicle was not drivable. the vehicle was not diagnosed nor repaired. a dealer was not contacted. the manufacturer was not informed of failure. the vin was included in nhtsa campaign number: 19v813000 (electrical system). the failure mileage was 103,000.

Received a recall notice in november 2019, and still no part available from chrysler. my jeep is having the issue related to the recall and they don't know when it will be available. there is temporary part available at the dealer that they can put in the meantime, but i have to pay for the diagnosis and the part and labor and if they agree, they may reimburse me for some of it. that is not okay, because if the original part was available by know, i wouldn't have to pay for anything! the recalled part, fuel relay issues, causes the engine to stall with out warning, while your running or not start at all. i shouldn't have to pay for an issue due to a recall. six months to come up with a recalled part is a little long to make "minor fix" as i've been told 15 times! *tr

The win module to the jeep has been messing up. the car doors will lock on their own, the windows will roll down, and now the jeep has just decided to start on its own. at first we thought it was the key fob so we tried to get a new fob and come to find out it is not the fob cause it did the same thing with a new fob programmed to it. so the dealership told us it was the win module. there was a recall for this but for a different year make. so jeep should fix this problem since it has a history of the problem with other models

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while driving at various speeds, the vehicle stalled without warning. on one occasion while driving at 50 mph, the vehicle stalled without warning and damaged his front passenger tire. the contact took the vehicle to an independent mechanic and had the tire replaced. upon investigation, the contact discovered that the vehicle was included in nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. mancari's chrysler dodge jeep ram (4630 95th st, oak lawn, il 60453) was contacted and confirmed that the parts were not available for the recall repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer had been notified of the failure and instructed him to take the vehicle back to the dealer for an inspection. once the vehicle was taken back to the dealer, the dealer was unable to duplicate the failure. the failure mileage was unknown. vin tool confirms parts not available.

On 4/10/2020 i was idling in gear in a fast food drive-thru lane. i could hear and feel the engine start to sputter. i put the car into park and tried applying gas to keep the engine at a higher rev. after about a minute the engine stopped. i tried multiple times to get the vehicle to start but all it did was to have an extended crank time without it starting. i was able to get some help to push it out of the way of other vehicles. after about 5 minutes of sitting i was able to start it and drive it home. i have had multiple occurrences of this issue. the last time was while i was entering and turning in a busy intersection. another time was while i was 25 miles down a dirt road. i have had the tipm and/or the fuel pump(s) replaced at a jeep dealer at least three times. i do not feel comfortable driving this vehicle under any condition! i use it to tow my trailer and to go off-roading. what would happen if i was doing either one of these at the time of a failure!

Burning smell and smoke from under hood while driving so i pulled into ntb service center. they immediately checked my vehicle and said that my alternator was burning and that my vehicle was unsafe to drive. ntb replaced alternator the next day. *tr*dt

I’ve been having numerous possible safety issues with this vehicle, for example : intermittent starting, lost of power @ highway speed, proximity sensor giving warning while driving with no obstruction in path, air ride system adjust at random even while parked ect. *tr

The vehicle has been at jeep in excess of 45 days for repairs. on an intermittent basis i have experienced problems starting my jeep. then, on december 25, 2019, i receive the v62 fuel pump relay recall for my jeep. i called the fca recall assistance center service number. they were of no assistance. nhtsa: request #254540 complaint (tracking number) id: 11 29 23 50. on or about december 31, 2019, i filed a complaint with the nhtsa. on january 2, 2020, responded that fiat needed to be given time to find a fix. this was confirmed in a telephone call with nhtsa on january 3, 2020. the jeep continued to have problems with not starting. on march 23, 2020, my housemate was driving the jeep. he pressed on the accelerator. nothing happened. he coasted to the breakdown lane and restart the vehicle. the lightning bolt symbol was on the dash. he decided to return home. a few minutes later the same thing happened again. we have not driven the jeep again. on the morning of march 24, 2020, we had it towed to lithia chrysler jeep of reno. lithia diagnosed it as having a faulty fuel pump relay subject to the safety recall v62 fuel pump relay. fiat refused again to engage in any discussion of buyback. fiat has had over three months and presumably several more months “to develop a solution” yet it has not. my jeep sits in my driveway undrivable, a worthless piece of unsafe junk. there is no repair available. there are no like vehicles available (they all have the same problem). under federal regulations, fca must buy-back my jeep. i would like to have this federally mandated remedy implemented.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system). the contact stated while driving at an undisclosed speed and making a right turn the vehicle stalled without warning. the contact restarted and drove to the residence. the vehicle was not taken to be diagnosed nor repaired. neither the dealer nor the manufacturer was notified of the failure. the failure mileage was 87,000. vin tool confirms parts not available.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while performing a vin search, the contact became aware that the vehicle was subjected to nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. neither the dealer nor the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle failed to turn on. there was no warning lights illuminated. the contact stated that the vehicle was diagnosed by an independent mechanic. the contact was informed that the battery was drained from a relay that remained on while the vehicle was turned off. a vin search showed that the vehicle was subjected to nhtsa campaign number: 19v813000 (electrical system). alberic colon auto sales inc located at (avenue john f kennedy, carretera ste 2, km 34, san juan, pr 00920), was contacted by phone. the contact was informed that the part to do the recall repair was not yet available. an attempt was made to contact the manufacturer but was unsuccessful. the vehicle was not repaired. the approximate failure mileage was 76,150.

Twice in the past two months, vehicle has completely shut down during braking, while in motion, while making a right hand turn. lost power brakes, steering, everything. the first time it happened luckily no one was behind me. the second time, the steering wheel locked and i ended up in the median curb with two cars behind me that had to abruptly swerve to avoid me. it was a complete shut down. no power anything, radio, lights, nothing. i came to a stop after standing on the brake with all my weight! i put the car in p and it started right up after that. very scary and unsafe, needless to say! i have since parked it but am having a really hard time with a family of 5 down to one car. i am on an email list to be notified when there is a fix, but it seems they're not in a hurry! the recall number for this fix is 19v-813. thank you.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle failed to start after multiple attempts while pushing the start button. the contact spoke to south chicago dodge chrysler jeep located at (7340 s western ave, chicago, il 60636) where the contact was informed that the vehicle was previously repaired under nhtsa campaign number: 19v813000 (electrical system). the vin tool showed that the vehicle was still subjected to the free repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was unknown. vin tool confirms parts not available.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. a dealer was not contacted. the manufacturer was not made aware of the issue. vin tool confirms parts not available. *bf*jb

I have a 2011 jeep grand cherokee. it stalls when i stop at a red light. i'm afraid it will shut down while i'm driving. i just had my oil change and filter what can i do is it a recall ? thank you for your time. *tr

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the parts for the recall repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the check engine warning light was illuminated. carbone dodge chrysler jeep ram located at (5017 commercial dr, yorkville, ny 13495, (315)736-3371) was contacted and confirmed the part was not available. the manufacturer was not made aware of the issue. the approximate failure mileage was 118,000. vin tool confirms parts not available.

Letter from the state of west virginia office of the attorney general on behalf of constituent regarding the safety recall on his 2011 jeep grand cherokee. *ld*dt the consumer stated the vehicle died while driving and the steering wheel locked up. the dealership was notified and advised there was no remedy. the consumer requested a loaner vehicle until the problem was resolved.*js consumer stated there were no engine light or messages and could not be repaired.*jb

Tl* the contact owns a 2011 jeep grand cherokee. the contact was informed that the vin was included in nhtsa campaign number: 19v813000 (electrical system). the contact stated that the vehicle was at stand still and was unable to start. the contact stated no warning light was illuminated. the contact stated that landmark dodge chrysler jeep ram (located at 6850 mt zion blvd, morrow, ga 30260) exceeded a reasonable amount of time for the recall repair. the manufacturer had not been made aware of the issue. the part was not available for the repair. parts distribution disconnect. the failure mileage was 101,000.

While driving, usually coming off the freeway going into an off ramp, my jeep will stall locking up the wheel and creating a very dangerous situation. i need to put the car in neutral while trying to come to a stop and restart the vehicle. this happened six or ten times to me over the years but again very recently. very dangerous at any speed but this happened three times while driving on the freeway. need a fix before someone dies !!!! dealership said this is a recall being worked on. that’s not a solution to my urgent problem!!!

Tl* takata recall. the contact owns a 2011 jeep grand cherokee. the contact stated while driving at various speeds the air bag warning light was illuminated with an abnormal ringing sound in the vehicle. the vehicle was taken to bloomington chrysler jeep dodge ram 8000 penn ave s, bloomington, mn 55431 for a diagnostic test. the diagnosis was an (internal air bag failure). the dealer stated the remedy would only be a partial repair due to the wiring harness no longer being manufactured. the dealer stated that a used part may repair the vehicle however, there were no guarantees that the airbag would function as intended in the event of a crash. the vehicle was not repaired. the manufacturer was made aware of this failure but provided no further assistance. the approximate failure mileage was 93,000.

Vehicle is experiencing a no start condition due to the fuel pump relay failing. this is happening more and more resulting in dangerous conditions especially in freezing temperatures.

2011 jeep grand cherokee. consumer writes seeking reimbursement for repairs made to vehicle related to recall. *ld *js

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the parts for the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. stateline chrysler jeep dodge ram fiat dealer. located at 800 gold hill rd, fort mill, sc 29708, was contacted by phone and it was confirmed that the parts were not available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while driving at various speeds, the vehicle stalled without warning. the contact also stated that there was an abnormal odor in the cabin of the vehicle. the contact stated that there was also smoke coming from the passenger’s side front wheel as well as the driver’s side rear wheel. the contact stated that the brake caliper ceased. the check engine warning light, and ecm and pcm warning lights were illuminated. the vehicle was taken to an independent mechanic where unknown repairs were performed. an unknown dealer was informed of the failure. the manufacturer was not made aware of the failure. the approximate failure mileage was 82,037.

The fuel pump recall of the recall is absolutely ridiculous. i have already filed one complaint about this issue and went on deaf ears. i have been complaining about this problem to jeep and dealer for years and they just tell me that they will not issue recall for a car that is ten years old. the first recall was a joke and the cheapest fix i have ever seen and of course it did not work and here we are again. the real problem with the jeep is the tipm module and this whole part needs to be recalled. too many lives are at risk for jeep to try another patch job this time around. jeep could re-engineer the tipm and fix all these cars very easily but no one will force them to do it. please help! i am tired of risking my familys life over not holding jeep responsible for the safety of their vehicles. i have been sent a recall notice (2nd attempt at recall) but they say they have no fix for the problem yet, or in other words they have not come up with one cheap enough to suit their needs. it is time to make jeep recall the tipm module and fix this issue once and for all and it would not even put a dent in any jeep profits but yet we have to risk our lives since the nhtsa will not do anything to jeep. starting to become a boeing like problem with car manufactures. i have been on hold with jeep for 2 hours and they safety recall website does not work half the time which is really concerning. please help!

While driving 2011 jeep grand cherokee with children in car, the jeep just stalls out on me and i lose control of the steering. it has happened most times when i am making left and right turns.

Tl- the contact owns a 2011 and 2012 jeep grand cherokee. the contact stated that while the vehicle was at a stoplight and when to accelerate the vehicle stalled without warning. the vehicle was restarted and was able to drive normal. the vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing,. the vin was included in nhtsa recall campaign number: 19v813000 (electrical system). the manufacturer was made aware of the failure and informed the contact that the part was not available for the repaired and will become available within the year. the failure mileages was approximately 84,000. vin tool confirmed part not available. aw

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the recall part was unavailable. the contact stated that it took several attempts to start the vehicle without warning and would shut down while driving. the dealer was called. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 113,000. vin tool confirms parts not available. *dt*jb

On 1/22/20 i spoke with asma at fca regarding an issue my jeep grand cherokee is having with a fuel relay recall (nhtsa recall number 19v-813). i informed asma that my jeep has stalled without warning several times while driving- several of the times were while i was driving at high speeds on the highway. i was informed by asma that there is not a permanent fix, however because i was experiencing issues, i could take it to my dealership for a temporary fix. on 1/22/20, i took my jeep to the dealership to have the temporary fuel relay part placed on my vehicle. while at the dealership i was warned that since the part is only a temporary fix, they could not estimate how long it would be before i experienced issues again. on saturday, 2/1/20 while making a left turn my jeep once again stalled without warning while in front of oncoming traffic. of note, when the engine stalls while driving it also causing the power steering to go out. so during this particular instance on 2/1/20 when the engine stalled without warning while making a left turn, i was forced to drive up over a curb to avoid getting hit due to vehicle deceleration and loss of power steering. all of this has been determined to be a result of the faulty fuel relay recall. i filed another complaint with tasha at fca recall department on 2/3/20. per tasha, she states that she is going to have a case manager review my case and contact me in 1-3 business days. when i questioned tasha about the saftety of my vehicle, she suggested that i purchase a rental vehicle. when i asked if i would be reimbursed by jeep and/or fca, she stated that i would have to submit a claim for possible reimbursement. i cannot afford to rent a vehicle until this issue until a permanent fix is determined by fca as it could be months. stalling while driving is a huge safety risk.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while driving at 20 mph, making a right turn the steering wheel ceased, with several warning lights temporarily illuminated. the contact was able to veer to the shoulder of the roadway. the contact noticed an abnormal odor coming from the engine. the contact turn the vehicle off and contacted an independent mechanic who towed the vehicle back to the residence. the next day the vehicle resumed normal operation and was taken to (spitzer chrysler dodge jeep ram of homestead 30101 s dixie hwy, homestead, fl 33032 (786) 650-3104) where it was diagnosed however, the technician was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 132,000.

When applying brakes to slow down/come to a stop, the vehicle will sporadically stall. everything electrical still works (radio, lights, stereo) and there are no warning lights that show up on the dash. the only way to know the vehicle has shut off is to either look at the tachometer and notice the needle is sitting on zero, or pressing the accelerator and the vehicle doesn't move. once the vehicle has been shifted into neutral and the brakes are applied, the vehicle starts right up with a push of the start button. all previous recalls for the fuel pump relay have been performed as well as the latest v62 interim recall as recent as 3 days ago. vehicle stalled again this morning while approaching a 4-way stop sign on the way to work.

2011 jeep grand cherokee. consumer writes in regards to fuel pump relay safety recall. *ld *js

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle decelerated and revved without warning. the vehicle was not driven for three months due to the failure which recurred several times. the vehicle was taken to the blevins seaway motors dealer (315-764-0283, located at 98 center st, massena, ny 13662) where the technician diagnosed and replaced the clam shaft sensor but the failure recurred. the vehicle was taken to an independent mechanic who replaced the main fuel pump assembly but the failure recurred. the contact received notification of nhtsa campaign number: 19v813000 (electrical system). the contact called the manufacturer and was told that there was an interim fix. the contact was provided case number: 71702932. the vehicle was taken back to the same dealer who performed the interim fix at the owners’ expense and told the contact to send receipts to the manufacturer for reimbursement. the manufacturer was made aware of the failure and provided a case 71664667. the failure mileage was 60,500.

Two recent events, when braking in slow traffic there was sudden acceleration with foot on brake. even with stronger and forceful brake pressure the jeep was still moving and wanting to keep going with engine revving. had to shift into neutral and then engine quit revving and things returned to normal. i have this jeep 10 years and am very familiar with it. never any wrecks. no medical problems. the floor mat was not interfering with any pedals. the dealership was not aware of any recalls about this problem but they serviced the throttle-body after the first incident. this apparently was not the problem as the unintended acceleration when braking occurred a second time. in googling this problem a blog mentioned this could be the jeep brake-booster which has been recalled and was replaced on my jeep 2 years ago. google brings up this sudden acceleration as a common search but no clear answers. i know about the toyota acceleration problem in the 1990's, that they never found or admitted anything mechanical and assumed it was granny using two feet. this is absolutely a mechanical problem with my 2011 jeep. will take to dealership but they already said they aren't aware of this being a jeep defect. i registered this complaint with jeep customer care and they said if the dealership can't find the problem to call them back and they will work with the dealership to resolve this. they worrisome thing is they will do something for $1000 and then i have this brake/acceleration occur a 3rd time and it causes a crash!

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system). the contact stated while making a right turn, the vehicle seized. the contact stated the "acc and fcw were off" warning message illuminated. the contact stated she was able to restart the ignition and continued driving. the vehicle was taken a dealer (texan dodge chrysler jeep ram located at 18555 eastex fwy, humble, tx 77338,(281) 973-3844) where they were made aware of the failure and had exceeded a reasonable amount of time for the recall repair. the vehicle had not been diagnosed or repaired as of yet. the contact stated she had tried to contact the manufacturer but had not been able to speak to a representative. the part was not available for the repair. the failure mileage was 107,000.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while pulling out of a garage the vehicle lost motive power. the contact was able to stop and restart the vehicle. the dealer fx caprara chrysler dodge jeep ram - watertown 18476 us-11, watertown, ny 13601 (315) 788-7400, was contacted by phone and stated that the vehicle was not subjected to a recall. the dealer was made aware of nhtsa campaign number: 19v813000 (electrical system). the dealer in turn stated that parts for the recall repair was not yet available. the manufacturer was contacted and a case was filed. the manufacturer then informed the contact that the dealer would be informed of the process for ordering the part to facilitate the repair. the dealer was then contacted and the contact was informed that there was no such process for ordering recall remedy parts. the contact was able to purchase the part from a third party however, the dealer declined to perform the repair. the vehicle remained at the dealer with the repair still pending. the failure mileage was 145,000.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received a recall notification in the mail for nhtsa campaign number: 19v813000 (electrical system). the contact had not spoken with a local dealer or the manufacturer regarding the recall. the contact stated that her nephew experienced a slight hesitation with the transmission after placing the vehicle into drive. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the failure mileage was 119,000. vin tool confirms parts not available.

I was driving my 2011 jeep grand cherokee down a city street when with out any warning the vehicle completely cut off. i could not control the vehicle at all not even honk the horn to let other driver know something is wrong with my vehicle. when i took it to get fixed the dealership said i need a new totally intergrated power module

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while the key was in the ignition, the vehicle stalled without warning. the contact was able to restart the vehicle with the remote start feature. the original ron carter chevrolet buick gmc autoland located at 3205 fm 528 rd, alvin, tx 77511, (281) 402-9761) was contacted by phone. the contact was informed that vin was not subjected to a recall. the failure recurred intermittently. the contact mentioned nhtsa campaign number: 14v530000 (electrical system) and 19v813000 (electrical system) as possible solutions to the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 92,000. *dt consumer has stated this has happened on multiple occasions.*jb

Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, the vehicle stalled. when the vehicle was shifted into neutral and restarted, it resumed normal operation. the failure recurred several times. the vehicle was previously included in an unknown recall regarding the reprogramming of the power train control module. the vehicle was repaired per the manufacturer's recall; however, the failure recurred. additionally, while driving on several occasions, the service 4 wheel drive and traction control warning indicators illuminated. john sullivan chrysler dodge (950 harter pkwy, yuba city, ca 95993, 855-580-5113) was contacted by phone and stated that the parts were not available for nhtsa campaign number: 19v813000 (electrical system). the vehicle was not repaired. the manufacturer was contacted and provided case number: 71748777. the approximate failure mileage was 115,000.

Twice in the last two months, my vehicle experienced an un-commanded engine shut. both times my vehicle was traveling at or about 50 mph decelerating to an approaching red light. i would receive a (fcw light indication and audible warning, rpm would read zero, no power steering, and no power assisted brakes). i would put my car in park once i came to a complete stop then restart my vehicle and all systems would read normal.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the leather cover on the dashboard wrinkled up. the vehicle was taken to crystal chrysler dodge jeep of brooksville (352-597-1265, located at 4358 cortez blvd, brooksville, fl 34613) and stated that there was no recall. the manufacturer was made aware of the failure and also stated that there was no recall. the vehicle was not repaired. the failure mileage was approximately 70,000.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system). the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. when the contact attempted to start the vehicle using the start button feature, the vehicle took an extensive amount of time to start. the dealer was not contacted. the manufacturer was made aware of the failure and stated that there were no loaner vehicles. the manufacturer was unable to buy the vehicle back. the manufacturer provided case number: 71742907. the approximate failure mileage was 118,400. vin tool confirms parts not available.

Air ride suspension airbags has to be recharged every month since 2019. while parked front end becomes low (during 1-month period) not leaving appropriate distance from wheel to top of wheel well, resulting is a very bumping ride, until recharged. brand new oem lines and compressor replaced. also, while driving 40 mph or less, "air suspension needs service" notification comes on. front of hood (where the chrome jeep is displayed) exterior now shows paint corrosion.

On an intermittent basis i have experienced problems starting my jeep. then, on december 25, 2019, i receive the v62 fuel pump relay recall for my jeep, which provides as follows:*dt our records indicate that your vehicle [1] was included in previous safety recall p54 (nhtsa 14v-530) or safety recall r09 (nhtsa 15v-115). the remedy for the previous recalls was to replace the fuel pump relay. if you had either of these recalls completed, the installed remedy relay is susceptible to silicon contamination on the relay contacts, which can cause the relay to fail. a fuel pump relay failure can result in a no-start condition or an engine stall condition if the vehicle is running. a vehicle engine stall while driving can cause a vehicle crash without prior warning. […] the remedy for this condition is not currently available. this was of great concern. in the 1980s i was driving on the congested freeways of la when my bmw suddenly just turned off. i barely managed to coast to the breakdown lane without being rear ended. i was in terror as i had just been rear-ended a year prior while at a complete stop on the freeway. to this day i have pain in my shoulder, and two pinched nerves in my neck. so, i called the fca recall assistance center service number. given that there is currently no remedy, and that “vehicle engine stall while driving can cause a vehicle crash without prior warning”, i was going to ask for a rental vehicle. however, the service agent insisted that i first had to take my jeep to my local dealer to diagnose and confirm the existence of a problem. that is patently ridiculous as the problem can not exist and then, according to the recall notice, arise for the first time and “cause a vehicle crash without prior warning”. in fact, that first time could be on the way to my local dealer. *dt *jb

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle was included in nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic), which had been revised. alberic chrysler dodge jeep (ave. kennedy km 2.5 san juan, pr 00936-8320) stated that they would only replace the water shield per the recall and not the actual brake booster. the contact then spoke with flagship chrysler dodge jeep ram (carr. #2, km 14.7, hato tejas, bayamÓn, 00959, puerto rico, +1 787-301-0408) and was informed that they would have to inspect the vehicle to determine the remedy for the recall. the contact took the vehicle to an independent mechanic who diagnosed that the brake booster was corroded. the manufacturer was contacted and did not assist. the recall repair had not been performed. the failure mileage was 60,000.

Tl* the contact owns a 2011 jeep grand cherokee. while driving 50 mph on the highway, the vehicle failed to respond when the brake pedal was depressed. dwayne lane's chrysler jeep dodge ram (10515 evergreen way, everett, wa 98204) was contacted, but the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was 123,000.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the automatic windows raised up in only small intervals. the contact felt that this was a safety issue if a quick exit was required. while driving with the cruise control engaged, braking was required and the vehicle almost came to a complete stop. the failure nearly caused the contact's vehicle to be rear ended. new carlisle chrysler jeep dodge ram - tobey auto group (580 n main st, new carlisle, oh 45344) required the contact to leave the vehicle for a couple of days with no guarantee of being diagnosed. the contact did not leave the vehicle at the dealer and it was not repaired. the manufacturer was not contacted. the failure mileage was 39,000.

While i am driving the car with my kids on the highway and suddenly the fuel pump failed due to relay failure and the car immediately stops in the middle of the highway also, sometimes the car no-start. i needed to terned the switch off for a few minutes and then it starts again. i went to the jeep service center and they recognized and confirmed it as manufacturer recall number: v62 or (nhtsa recall number: 19v-813). they said they don't know how to solve it due to "remedy not yet available" and they actually don't see any open recall on their system by the company jeep. i show them what safercar.com says on the internet but they said they couldn't help due to lack of information and instructions from the manufacture and jeep company. i call 1-800-853-1403 but the guy couldn't help me if i am currently out of the us. i also call 1-586-274-8176 of international service but no answer or assistance. i bought the car in the us and it is now with me during my stay in israel - the company service just doesn't have a remedy or solution or jeep instructions on how to fix it. this is very unsafe to drive the car.

Tl* the contact owns a 2011 jeep grand cherokee. while driving at an unknown speed, the vehicle shut off without warning. the vehicle was pulled over to the side of the road and towed to an independent mechanic. the contact was informed that the alternator and battery failed due to a faulty alternator. the dealer was not called. the manufacturer was made aware of the failures and stated that there was no recall. the vehicle was not repaired. the failure mileage was 84,977.

Tl* the contact owns a 2011 jeep grand cherokee. while driving 60 mph, the engine stalled without warning. the contact powered off the engine, restarted the vehicle, and was able to drive normally. the contact stated that the rpms were decreasing, which caused the vehicle to slow down. the contact mentioned that the vehicle stalled while driving at a low speed. the battery was replaced, but the failure recurred. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the vin was included in nhtsa campaign number: 19v813000 (electrical system). the manufacturer was not made aware of the failure. the failure mileage was approximately 109,000.

Vehicle constantly stalls. recall was performed for the fuel pump relay however this did not completely solve the problem as it still stalls randomly or won’t start at all. huge safety concern have been almost hit on the road from random stalls. took it to my local mechanics and they say the fuel pump relay is burning out the fuses and i need to constantly check on them to make sure they’re not burnt out. took it to brookdale chrysler jeep dodge after recall was performed to complain about it still stalling years ago. brookdale chrysler refused to perform any service as they could not “duplicate” the issue. ever since then i’ve been dealing with this issue and it’s horrifying to drive the vehicle sometimes and incredibly disappointed as i’m still paying off this vehicle. randomly stalls on turns, city roads, highway speeds, or even when in idle.

On several occasions, my jeep grand cherokee ltd, has started to stall out when i am accelerating forward. it was in motion when this happened, and has shown a zigzag icon, on my screen,( which i am not sure of the meaning of that icon). but i do know if feels as though it is a fuel failure, problem. this has been on city streets, and when coming out of a turn on acceleration. it almost has come to a stall, on all occasions. this has happened without notice, on at least, half a dozen times. it is scary as i sometimes need to have more power, than i am getting when it stalls. it has enough hesitation, to cause me to be in danger at times. i am trying to get an appt at jim smolich motors, in bend oregon, to have it checked out, but i did notice a recall notice, that is dealing with this issue, and that is what i believe this is. please reply and set up an appt. with the above jeep dealer if you can. thank you. [xxx], bend oregon. ph [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Bubbling/wrinkleing/delamination of dashboard cover cause inconsistent view thru windshield because of light reflection/refraction being distorted on inside of windshield.

I have had this jeep in shop to find out that the tipm is no good the low beam headlights do not work the heater turns on and off whenever it wants and not sure what else is acting up but this is all while driving or sitting still. i have called chrysler and filed a complaint and tried to get help as this is a 1500 dollar fix and have read that there was a class action law suit for this year against them for this in california and that those involved were given some type of supplemental help toward their repair bill.

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. while driving and attempting to turn the vehicle to the left, the steering wheel became difficult to turn. in addition, the contact needed to depress the brake pedal with excessive force. the contact placed the vehicle in park and turned off the ignition. when the vehicle was restarted, it resumed normal operation. the failure occurred a total of five times with one of the failures occurring when making a right turn instead. the contact called orr chrysler dodge jeep (located at 900 truman baker dr, searcy, ar 72143, 501-279-3311) where it was determined that because there was no check engine warning indicator illuminated, they would not be able to diagnose the failure. the manufacturer was made aware of the failure and provide case number: 57815893. the contact was informed to have the dealer diagnose the vehicle. the approximate failure mileage was 100,167.

While driving car would stall. i am afraid that i will get hit from behind due to this problem. i was notified that it's a new recall., and needs immediate attention. nobody needs to get hurt due to lack of attention to this problem. the part should be out and ready to be replaced. this is a big safety issue and again, needs immediate attention. this happens unannounced..while driving, turning ect. i'm scared..and was told not sure when part will be coming in possibly mid january! that's crazy! i might have gotten this part replaced in the past not sure..will try and find out from the mechanic. but it happened ed again about 2 weeks ago. please advise. thank you

Dashboard in my insured's jeep warped in high heat while it was parked.

Tl* the contact owns a 2011 jeep grand cherokee. while driving 75 mph, the stereo shut off and the battery warning indicator illuminated. the engine shut off soon after and all the warning indicators illuminated on the instrument panel. the vehicle was towed to the contact's home. the contact's husband replaced the alternator, but the failure continued. the dealer and manufacturer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 140,000.

Car is stalling when pulling up to a stop.

I have a 2011 jeep grand cherokee overland. it was subject to a recall (p54) which was for a faulty fuel pump relay. the faulty fuel pump relay would cause the jeep to loose all power which, in turn, caused a loss of power to steering and braking making the care extremely dangerous if driving when the fuel pump relay failed. i had the recall completed, but in 2019 the very same problem started again. i called jeep and they said to take the vehicle to an authorized jeep dealer and if they verified the fuel pump relay was faulty they would pay for repairs. i did that and actually called jeep when to notify when i took the car in. the jeep dealer verified the fuel pump relay was fault again and replaced. but, jeep failed to pay and i had to. they have not refunded the cost to me. jeep has replaced a faulty fuel pump relay with exactly the same thing, a faulty fuel pump relay, exposing motorists to extreme danger. if you are driving down the highway, in traffic and you loose steering and braking serious injury or death could be involved. jeep knew what it was doing in replacing a faulty part with exactly the same faulty part in the recall.

My 2001 jeep grand cherokee has a defect on cylinder# 2 apparently there was no recall even though it is a defect. my lights would flicker in drive sitting at a red light, still does, and now the engine is starting to run rough, after more and more research come to find out this is an issue with these jeeps never a recall but there was an extended warranty that was put out by chrysler 10 yrs or 150,000 miles. just found this out a couple of days ago, i have 152,000, so they would not honor their warranty. i have documentation that cylinder 2 was an issue in 2017 i have documentation where my car was diagnosed when it had 95,000 miles at the time it was wasn't a dealership so they wouldn't accept it. its going to cost me around $4,000-$6,000 to get it fixed, not sure why it has to be dealership documentation , i feel that chrysler has been hiding this from consumers to save money and let the consumer take the fall for a defect that they were aware of. why cant this be recalled? regardless of miles, very disgruntled with chrysler for putting out products that have issues, i have taken my jeep to every recall it has had and its been about 5 of them. i love the jeep but the mechanical and electrical of jeep has many issues would not recommend to anyone. how many people have to have these issues in order for it to be recalled?

My battery light came on so i pulled over at an advanced auto and had the battery checked. this was on my way to work. they tested my battery and said the battery that i had just replace 3 months earlier had a bad cell. how is that possible? i had it replaced and then tried to start the vehicle to test the alternator. at that point my alternator started smoking after the vehicle started. they said my alternator wasnt charging enough and it needed replaced. at this point i had to disconnect my battery to stop the alternator from smoking. when i did this, my battery felt unusually hot. got it tested and it blew my battery. i replaced the battery and the alternator and then the starter was not functioning at all. i replaced the starter and there was no change. the starter was not getting any power. as im reading through the complaints section the only two things it could be it seems is the tipm or the pcm. this seems like it should be a major safety concern and should be looked into before someone gets hurt. maybe could be a class action lawsuit on jeep as it should stand behind its product.

I driving getting ready to turn the corner and my jeep just dies . the radio and everything stays on but i less power steering and brakes are hard to push and no gas. if i put it in park and try to restart it's does start without a problem .. it has done this a couples times before.. there was a time a couple months ago when i was sitting at a stop light went to go and couldn't .. and then one other time 2 weeks ago also trying to turn a corner (it's all at random when it happens no warning ) there are no warning lights on

Crank won't start when finanly start put in gear dies out. this is done intermintly.. on the street

The fuel pump relay is defective. this has already been recalled but the patch "fix" jeep does does not solve the problem completely and they know this. there is an issue with the computer which does not send correct signal to fuel pump. on start car will not start often because it is not receiving any fuel. i am afraid this cheap "fix" jeep came up with will cause the fuel to go out while driving. the biggest defect with the car is the v-8 hemi cam shaft and lifters. every mechanic i have taken my car too has said that jeep knows it is a problem but will not fix. i was driving 70 mph when my jeep lost power and the check engine light came on and started flashing which with the loss of power cause me to just about have a wreck on the highway. it was a very scary scenario. i took it to my trusted mechanic who foudn a cylinder 2 misfire & performed a tune up and he said i needed to report the problem to jeep as they are known to have sever problems. the dealer charged me to "diganose" the problem and reported back that the lifters and cam shaft need to be replaced. this has been such a bad problem for jeep the lifters have been on back order multiple times but they will not admit it is a problem. my car has less than 100,000 miles and has been meticulously maintained and now lookin g at rebuilding an engine and jeep will only provide 2 year warranty or the work, which shows they have no trust in the fix and there is a fatal flaw with the v-8 hemi. please force jeep to honor their customers and correct the known mistakes with their engines.

A little while after a year of purchasing our jeep grand cherokee the leather dashboard started rippling and de-laminating. since then, it has progressively gotten worse. it started on the far right corner of the passenger side but has since de-laminated on the drivers side corner and along the center defrosting cover. due to the dashboard being made of leather, once it de-laminated the shrinking process began and will only get worse. this is a known issue with countless jeeps with leather interior. i am absolutely astounded that there has not been a recall on this manufacture defect.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that after the vehicle was parked by his spouse, his spouse exited the vehicle and twelve minutes later the vehicle rolled away and crashed into the neighbors garage. there was minimal damage to the vehicle and the garage. there was no injuries sustained. the vehicle was not taken to be diagnosed nor repaired. a local dealer was not contacted. the manufacturer was contacted and informed of the failure, case number: 59742830. the approximate failure mileage was 63,862.

This vehÍculo has stalled repeatedly. two tipim-7 have been replaced. one covered when i did not own the car, one when i did to over 1,200 in fees. then it repeatedly happens again and i get it serviced again and they try to say that it was a relay fuel switch. all work has been done by a supposedly relyiable jeep dealership. again it is happenening. i have all paperwork and video and at 60 yrs old i have a conscious and would not be able to sell or trade in knowing this. all of my adult friends have witnessed this in my vehÍcal and also have recorded. ridiculous. i have owned jeeps proudly my entire life. will never again , and i tell all the problems with this not being stood behind with chrysler. i’ve instructed when i do get broadsided to tell my story and show the videos. again i will ask if you’d like me to forward them on. this is a fatality ready to happen for myself. it is always in motion and always at a turn firstand then when stopping at stop signs. it is very unsafe! it has been since november of 2014 and up until today as well. 4.5 years! please i beg you to call me!

The battery light came on as i was driving home the other day (it happened while the vehicle was in motion), so i called the repair shop. the manager said that it meant my battery was not receiving a charge and to drive it straight in, so i did. he and i both smelled smoke from my vehicle when i arrived (approximately 15 minutes after the battery light came on). upon inspection, he said that my alternator had shorted out and had singe marks inside and it had also overheated my battery. i am very concerned that it could have caught my car on fire (and the manager of the repair shop verified that it could have), especially since the battery connection is under the passenger seat inside the vehicle. he said the yellow discoloration (see photo, attached) was from overheating/singe marks. he and i could also both smell smoke from the alternator after it was removed from the vehicle, so it was definitely the cause of the smoke and smell (although my battery may have been smoking as well according to the repair shop manager). i do not believe that the alternator (and possibly the battery as well as a result) should have started smoking as this could have resulted in serious injuries and/or death.

Vehicle is making a popping noise, when turning or hitting bump replaced sway bar end links and tie rod-unable to locate exact problem at this time. i was driving today and without warning my front wipers turned on and could not be turned off, on inspecting further all components on the starting wheel and column are not operatable-no signals, cruise, headlights, stereo-nothing. vehicle acts like its stuck in 4x4-making other noise while turning also having issue with dash board bubbling-possible safety concern as it may interfere with air bag deployment. i have contacted jeep with all the above concerns, to which they state they cannot help with the problems vehicle has 103k miles. i am 3rd owner. *tt “parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”*jb

During the cold months while driving, i noticed more heat than what should be normal on my feet/legs, coming from the engine compartment. 4/1/19 it was a warm day, so the extreme heat, while i then noticed the a/c was not working, prompted me to call jeep dealership to make an appointment. they took a look at it, and scheduled repair for 5/7/19. they replaced the heater core and it's housing--(along with blend doors and actuators for the 3rd time). they said the housing had actually melted from extreme heat. there is no way this under dashboard heat should be this extreme, the result of the heater core. $2,200 to replace. should be a recall item.

While driving on 376-e in pittsburgh for about 20 minutes at about 50-mph, i smelled an electrical burning odor. the engine coolant temperature repeatedly fluctuated between 198-250 degrees. at times engine and battery warning lights would come on, but turn off as temperature went below 230 degrees. i exited the highway pulled over in a high traffic area near my home when i saw smoke coming from under the right front side of my hood. upon opening the hood, volumes of smoke came out. and, there appeared to be a small fire inside the alternator. i poured 3 bottles of water on the very hot alternator to put out the fire. i called aaa for a tow, but after 20 minutes the alternator stopped smoking. there is a goodyear repair shop a block away-- the jeep started, so i drove it there. and, canceled aaa. the goodyear concurred that the alternator was totally fried, so i had them replace it--($700, will provide receipt if you require it). after replacing it the jeep would not start. i called aaa again, and had them tow it to my jeep dealership. told them of the incident. now they are saying i need to replace the powertrain engine control module--($1,000), that shorted out the result of the alternator failure. i need my jeep for work, they are replacing the ptcm on monday. i've seen alternator recalls for some 2011-2012 jeep grand cherokees and wranglers. i believe my jeep gc should be included--#t36 and #p60.

Tl* the contact owns a 2011 jeep grand cherokee. while driving 45 mph, the vehicle stalled without warning. the contact had to place the vehicle in the park position and turn off and restart the vehicle in order for it to resume normal operation. the failure only occurred when the vehicle came to a complete stop. the dealer was not contacted. the failure was experienced several times. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall. the failure mileage was approximately 130,000.

In october 2018 we had a frontend collision on the highway with a deer. since then the air suspension ride has not worked properly. it has been in for major repairs numerous times. the dodge dealer sends us home hoping that they guessed the problem correctly. to no avail. the problem returns. we call the hotline and play phone tag with a representative.

Under heavy braking at any speed the seat belts do not lock to prevent personal forward motion. i fear this will cause serious physical damage to myself, the driver, and passengers in the vehicle.

Tl* the contact owns a 2011 jeep grand cherokee. while the contact's fiance was driving approximately 30-40 mph, the battery warning indicator illuminated and the vehicle stalled. the contact was unable to restart the vehicle or shift the gear selector into neutral or park. the vehicle was towed to an independent mechanic who diagnosed that the battery was overcharged by a defective alternator. the vehicle was not repaired. chrysler dodge jeep ram fiat of south savannah (located at 8701 abercorn st, savannah, ga 31406, (912) 925-0400) and the manufacturer were contacted by phone and informed of the failure. the approximate failure mileage was 135,920.

Car has issue starting just keeps turning over, also acts like it wants to stall out while driving.

Complete shut down: doors locked, all electrical lights flashing, no steering, or braking, no warning . battery light came one than the system started shutting down, while i was driving trying to enter i-25 from the feeder road in walsenburg, co. had the jeep towed to toyota dealer in trinidad co who stated the alternator had gone bad, causing the complete shut down as well as frying components in the electrical system. at this point it is costing $800.00 plus the other components. this is the same systems that is in the chrysler recall p60/nhtsa 14v-634 . i want to know if my jeep is covered under this recall.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle lost all power, including the key fob, power doors and locks, and windows. the vehicle was driven to northside chrysler jeep (812 northside dr, summersville, wv 26651(304) 712-2063) where the mechanics stated that they would not service the vehicle. the vin was not included in a recall. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 127,009.

Battery light on for a few seconds and system stop working few minutes later and battery lost it charge completely and will not hold energy. bad alternator, can not move vehicle. waiting to be fix.

Tl* the contact owns a 2011 jeep grand cherokee. while driving approximately 40 mph, the vehicle stalled and the battery warning indicator illuminated. the contact coasted the vehicle to the side of the road. the vehicle was towed to autocentro chrysler jeep dodge (barrio bairoa, industrial park, km 3.2, caguas, pr 00725) where it was diagnosed that the alternator and the electronic control module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 117,000.

Tl* the contact owns a 2011 jeep grand cherokee. while the contact was driving and attempting to make a turn, the engine completely failed without warning. the vehicle was towed to orr chrysler jeep dodge ram (900 truman baker dr, searcy, ar 72143, (501) 279-3311) where it was diagnosed that the fuel pump relay was faulty. the vehicle was repaired, but the failure recurred at the same intersection. the dealer was contacted again and could not determine the cause of the failure. the manufacturer was notified of the failure, the vehicle was not repaired. the failure mileage was unknown.

Stalls at normal operating speeds without warning. very dangerous! has happend multiple times!!!

I previously reported that this 2011 jeep grand cherokee (3.6 pentastar engine) stalls without warning. the vehicle has stalled at least twice in august, numerous times in september, and already twice this month (october). what is more concerning is there is no check engine light the warns of the pending stall condition. also, i have had the thermostat, lifters, tappets, rocker arms, cylinder head, spark plugs, and ignition coils replaced and problem seems to be getting worse. the vehicle was taken to the dealer (koons tysons corner). the dealer cannot read any active or stored codes for the stalling issue. additionally, the shop foreman advised that it appeared to be the fuel pump. i ordered the $540.00 fuel pump and had replaced on monday october 7, 2019 for an additional $630.00. ironically enough, the vehicle stalled going home and the fuel pump repair did not fix the issue. the mechanic and service advisor now say that i should replace the pcm and then the tipum if all else fails. this is an additional $3,000.00 in estimated service that they cannot guarantee that will fix the issue. the most concerning thing is that chrysler will not be held accountable for this. i have also filed a complaint with fca, whom initially just closed the case. i then filed another one today and requested to speak with a case manager, which is pending (no faith at this point). it should also be noted that fca is aware of this issue as addressed in the recall: chrysler is recalling 188,723 2011 dodge durango and jeep grand cherokee suvs in the u.s. because of a defective fuel-pump relay inside the power module that can cause the vehicles to "stall without warning."

Continuing my last complaint - i go to jeep to fix my bluetooth they tell me its $135 (which was never mentioned on the phone to me as i called to make an appointment.) i told them i dont have that right now. they insisted i had to get my car fixed for the sun visor recall which i haven't done so they tell me it'll take 2.5 hours . i should leave and come back so they make me get a ride with a random driver who works for them to take me somewhere and come back when finished just for them to reach back out to me within 20 minutes and tell me they had no parts they had to order it. which pissed me off because that wasted my time money and energy when they should have checked to see if the part was there before i left the dealership. now who knows when i'll have the time to get this recall done. this recall has been since 2015 when i bought the vehicle and they only mentioned one recall to me since i've had the car which had something to do with the breaks. jeep dealerships need to learn how to communicate better with better service going back to my lug nuts they said they had no clue what i was talking about!

The lug nuts on the vehicle were swollen and apparently it's a known issue with jeep i had to pay money out my own pocket to buy new lug nuts to rotate my tires which cost over $200 and when i contacted jeep via email they said they were going to diagnose the problem and reach back to me it's been over a year now and havent heard from them i contacted them 3 more times and no response. now i have an issue with my bluetooth being connected to my phone it keeps kicking my phone out i did a reset and hasn't worked and jeep dealership is telling me its $135 to fix which i refuse if there is a known problem with jeep and the radios that should be on recall as well. i have to re-pair my phone everytime i get back into my car. the bluetooth hasn't been working since may 2019 and my lug nuts had to be replaced last year august 2018. i bought this car in 2015 and the dealership told me i had 5 year warranty come to find out i had one year remaining because it started in 2011 when the car was made. customer service sucks more and more with these dealerships not knowing a thing ! they just tell me they dont kno anything about this or that that i complain about. ridiculous

I was driving on the i 595 highway east bound at normal speed in motion, when suddenly my car began slowing down dramatically, i did the best i could quickly to get off on the shoulder, suddenly all of my electrical system voltage droped disabling my systems ,then i began feeling heat coming from the air conditioner and area's of the car i, quickly tried to open my windows but was unsuccessful to front windows , i quickly released my seatbelt to a ready to evacuate the car , i was frightened scared but happy the i didnt cause an accident to me and others. .

There is a crack in the housing which is a big recall problem in jeeps. but not the 2011. obviously it is a problem with the 2011. it will cost us alot of money to get it fixed when i am positive that it should be covered like the other yrs. a jeep is a jeep. there was no accident. we are not young people that don't take care of their cars. we are elderly and drive responsibly. oil just blows out of the crack when you start the engine.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the high beam headlights remained illuminated. in addition, the power locks were inoperable and the power outlet failed. an independent mechanic noticed that a wire attached to the totally integrated power module (tipm) had burned out. the contact took the vehicle to dick scott chrysler dodge jeep ram plymouth (located at 684 w ann arbor rd, plymouth, mi 48170, 734-259-2023) who stated that the tipm needed to be replaced. the vehicle was not repaired. the contact stated that the failure was related to an unknown recall. the manufacturer was made aware of the failure and informed the contact that despite the vehicle matching the criteria of the vehicle's included in the recall, the vin was not included. the contact was referred to nhtsa. the approximate failure mileage was 156,000.

Alternator recall already exists for this 2011 production 8/2010, 3.6 ltr. 160 amp. my battery light is on and dealer said its probably the pcm. quoted 850 for part .my vin doesn't show up on above recall, even though all qualifying criteria is met. why? car will stall when battery is dead. cant be driven at night. disablec vet caregiver.

Tl* the contact owns a 2011 jeep grand cherokee. wile driving 15 mph, the vehicle stalled and restarted and there was an abnormal burning odor coming from the vehicle. in addition, the low voltage indicator illuminated. the contact called elk grove dodge chrysler jeep (8575 laguna grove dr, elk grove, ca 95757, (916) 405-2600) and informed them of the failure. the vehicle was not diagnosed or repaired. the vehicle was taken to an independent mechanic who stated that the alternator needed to be replaced. the manufacturer was not contacted. the failure mileage was 136,000.

3 times in the last 9 months this car has stalled while braking causing me to lose power steering and almost causing a crash on one occasion. luckily the first time i was on a straight road but the last two times happened 9/26/19 where i had to brake while turning and on this occasion i almost crashed the car into a median. each time i've taken the car to the jeep dealer soon after for an inspection and each time i'm told there is nothing wrong with the car, no diagnostic codes are visible and their road tests do not reproduce the issue. the first time this happened to me, the dealer did however replace the fuel pump relay (i think as part of some recall) but did not indicate this was the specific reason for my car stalling. this repair seemed to solve the issue until 9/26/19 when it happened twice consecutively. i fear this is related to the countless other complaints online about this year and model. i asked the dealer if it's perhaps related to all the tipm issues i've read about with this year and model and they said without a diagnostic codes or without reproducing the issue there is no way to tell. i'm told there is nothing wrong with this car. how can that be when i've lost control of it 3 times in the last 9 months and almost crashed it once? i fear that this car is unreliable and may kill me or someone else but i'm being told it's fine. i'd really love someone to look into this or give me guidance.

Our jeep grand cherokee caught fire while sitting in the carport under our home unattended and unpowered on august 25 2018. the 2011 jeep grand cherokee was serviced by the spitzer chrysler jeep dealer in homestead florida on august 22 2018 for recall r71/nhtsa 15v-879 plus two other items. the vehicle was picked up late on friday august 24 and driven home where the vehicle remained parked until it caught fire the next morning around 1135. i had just walked past the car at around 1130 and everything was fine. by 1155 we noticed smoke coming from under our home and i rushed down to find a blazing inferno. i called 911 and immediately started fighting the fire to prevent my home from catching fire and burning down. fire inspections were completed by the state fire marshall, usaa insurance fire inspector, fca chrysler fire inspector, and zurich insurance fire inspector. the recall and fire was caused by a faulty manufacturing and assembly process. fca chrysler choose to deny any responsibility in building a defective vehicle and developing a recall which once applied made our vehicle more likely to catch fire. our grand cherokee is not the only vehicle to catch fire after the recall was applied. a quick search on the internet will find others that have burned post recall. my insurance carrier relayed to me that one agent had advised a friend not the have the recall done as some cars were burning post recall. while fca chrysler is trying to place blame on the dealer who applied the recall the facts and other inspections do not support that conclusion. fca chrysler has denied any responsibility and considers the case closed as they do not want to be faced with another 600,000 to 700,000 vehicle recall jeep grand cherokee or dodge durango vehicles covered under this recall. *dt*jb *dt*jb

Car randomly stalled out this morning while braking making a right hand turn. no lights or warning just notice it was off due to the power steering not responding.

All electronic components flicker or shut off and smelled like wires where burning. this all happens when the vehicle is running

My vehicle has stalled twice with my children in the car due to the listed recall in which chrysler has already replaced once! this did not fix the problem and is currently at the dealer again for diagnoses because i am scared for my life to drive this vehicle. can you please help! i was in motion going 55 miles an hour in the fast lane when the vehicle stalled for no reason. the jeep service tech has linked it back to the same fuel relay and this could be a fatal problem if not fixed. please i have three kids and myself that could be injured if this is not addressed asap!!*dt*jb chrysler is recalling 188,723 2011 dodge durango and jeep grand cherokee suvs in the u.s. because of a defective fuel-pump relay inside the power module that can cause the vehicles to "stall without warning," according to the national highway traffic safety administration. the suvs are equipped with either a 3.6-liter v6 or 5.7-liter v8 engine. "in the affected vehicles, the fuel-pump relay inside the totally integrated power module may fail, causing the vehicle to stall without warning," said nhtsa in its summary of the problem. "a vehicle stall increases the risk of a crash." this is part of a global recall of an estimated 230,760 chrysler suvs, including 15,898 in canada, 7,126 in mexico and 19,013 outside the nafta region. chrysler said it is unaware of any accidents or injuries linked to the recall. it added that no other vehicle functions, including airbag deployment, are affected by the fuel-pump relay. the affected suvs were built from january 5, 2010 to july 20, 2011. dealers will replace the fuel-pump relay with one external to the totally integrated power module. the recall is expected to begin on october 24. owners can contact chrysler at 1-800-853-1403.*dt*jb *dt

Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, the vehicle stalled without warning. the failure recurred several times. the vehicle was taken to david dodge chrysler jeep (610-358-5300, located at 1801 wilmington pike, glen mills, pa 19342) to be diagnosed, but the technician was unable to duplicate the failure. the manufacturer was made aware of the failure and referred the contact back to the same dealer. the vehicle was not repaired. the failure mileage was approximately 85,000. the vin was unknown.

While driving and coming to to a stop the engine suddenly turns off then must be put into park to restart. i have only owned the car about a month and it has happened twice.

The leather covering on the dash closest to the windshield is pulling loose and buckling causing the defrost vents to pull up which is creating a problem defrosting the windshield. we have not used any type of cleaner or leather polish on this either. it is my understanding that the 2011 jeep’s have this issue. i want to know what the manufacture is going to do about this issue.

Tl* the contact owns a 2011 jeep grand cherokee. while driving 55 mph, the vehicle stalled and completely turned off; however, the lights remained illuminated. when the failure occurred, the vehicle was placed into park and restarted. the contact also mentioned that it took two attempts to start the vehicle. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was 116,425.

Tl* the contact owns a 2011 jeep grand cherokee. while braking and turning the vehicle to the right, the engine would shut off. the failure caused the power steering to shut off as well. there were no warning indicators illuminated. the vehicle was taken to huntington beach chrysler dodge jeep ram (16701 beach blvd, huntington beach, ca 92647, 714-841-3999) to be diagnosed, but the failure could not be duplicated. the contact was informed to bring the vehicle back if the failure recurred. the contact stated that the engine failure sporadically occurred three additional times. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 55,000. the vin was invalid.

The push start won't start the vehicle and vehicle stalls. i brought it to firestone and they said it was the fuel pump and gave me a quote of the cost to fix it.

Purchased 5/19. reported engine stall while driving to nhtsa. took vehicle to dealer for brake recall. tech said air in brake lines may have caused problem. did not stall for a month and assumed solved. started again in august. very dangerous vehicle. stalls when slowing for right hand turns and left turns crossing traffic which almost got me into a crash on a highway. others have reported same issue and no response from manufacturer. cannot take passengers as this is a pending disaster and is unsafe

Left head bad, cylinder #2 misfire with pentastar engine. you have had multiple reports of this problem in which chrysler extended warranty plans to cover this faulty engine. my jeep was purchase with a salvage title related to body work(engine was not involved) with 43, 565 miles. my mileage at time of left head default 56, 567 miles. i am outraged!! my family has been true advocates for the jeep product for 20 years, purchasing nine jeeps. i truly understand that the warranty falls off with a salvage title, i am pleading for some reimbursement from chrysler knowing that the pentastar engine is faulty with left head. i had to rent a car for 10 days in order for bluewater chrysler to get the left head in and do the job. parts/installation $1,893.05 with car rental from enterprise $497.67 with a total of $2,390.72. i have records from the internet of the pentastar engine(faulty), records from bluewater chrysler. i will mail at your request. please be advised, i will take this to court. i would appreciate some form of reimbursement. thank you, mrs. [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Fuel pump relay recall- i purchased the used car in may 2018, nothing about the recalls was disclose. recently the car has been shut down or rumbling as i’m driving. thankfully i’m driving in the city and i can pull to the side. every time i shake the fuel pump relay “repair” it starts up strong again. i tried taking into the dealership where it was fixed but they said they can’t do anything cause they already fix the problem. the problem wasn’t fixed. it was cheaply fixed.

2011 grand cherokee overland 5.7 v8 approx 124000 miles stalled when turning left through intersection slowing from 50 to 25 mph. steering and brakes failed. all recalls have been performed. this was supposedly fixed with p54 (fuel pump relay). fortunately i was not towing my boat. this issue seems to have spanned many years and is extremely dangerous.

2011 jeep grand cherokee laredo. consumer writes seeking reimbursements for repairs done related to safety recalls. *ld the consumer referenced safety recall p60/ nhtsa 14v-634 as the cause of the vehicle's failure. the dealer declined to reimburse the consumer for the repairs. the manufacturer was notified. *js

Transmission locked up with no warning. when brought to dealer he advised me it would have to go to aamco transmission for the proper diagnosis and have it fixed

While driving and deceleration the jeep shuts off. no lights come on indicating that the vehicle is no longer running. the first clue is loss of power steering and brakes. this always happens within the first couple miles of driving. the jeep starts right back up and then 99% of the time won’t stall again for a couple days. this is getting more frequent.

Tl* the contact owned a 2011 jeep grand cherokee. while driving 30 mph, another vehicle had a tire blow out, crashed into the front driver's side wheel of the contact's vehicle. the air bags did not deploy. the contact sustained minor injuries to the chest, back, and left arm. medical attention was received at the hospital. a police report was filed. the vehicle was destroyed and the police had it towed to an unknown tow lot. the dealer and manufacturer were not made aware of the failure. the cause of the failure was not determined. the failure mileage was 50,100. *dt*jb *tt*jb

2011 jeep grand cherokee shuts off while driving. power steering, engine control and braking all become difficult to use. happening while turning causes the vehicle to veer into the guard rails, if they are present, or oncoming traffic, if turning away from traffic is too difficult. luckily, in the multiple times this happened, i was turning right, either onto the highway onramp or into a gas station. the times into the gas station, sent me over the curb and grass, barely missing the pumps. the vehicle shows no signs of an error on the dash. all radio, lights and gauges work fine. once you are able to stop the vehicle, it must be put into park and the push button start re-ignited. it terrified my family.

"takata recall" a/a system never work properly, i am a person who don't like to use it where ever i drive with that system turned on. just when really lower or hight temperatures are running (winter and summer), so; but when i tried to used it had to wait a lot and didn't get it completely or properly just partialy worked in the vehicle. this summer tired of the same problem and visited some tech to fix it they did not want to work on this kind of issue any more. hope you can help me recommend some jeep dealer make the work and get working system properly with not charge as those tech said it. thanks

My vehicle is now regularly (at least once a week and at random) stalling while in motion when i begin to brake at any given speed. it cuts off in motion and loses all power steering; i literally have to muscle the car off the road (almost caused multiple accidents) and have to restart it. i have now been experiencing this problem for over a year. there was a prior recall for a fuel pump relay where random stalling can occur but that recall part has already been installed. i have taken to certified jeep dealership who has said there is nothing that can be done since they have not been able to recreate the issue. i just contacted the jeep corporate office as a last resort and they also said they can do nothing to help or give me any advice on how to correct issue (thanks for your concern...); instead they gave me a disclaimer that they would not be responsible. i cannot believe that a company would operate like this and offer no assistance or advice with a vehicle they built that is clearly malfunctioning and potentially causing an accident and/or injury.

Cadillac converter

Oil leak from oil filter housing when running

Tl* the contact owns a 2011 jeep grand cherokee. while driving 40 mph, the vehicle overheated and an unknown indicator illuminated on the instrument panel. the failure occurred a couple of times. in addition, the vehicle would sometimes not start from a cold start. the contact had to shift the gear out of park in order to get the vehicle to start. the vehicle was taken to kernersville chrysler dodge jeep ram (950 nc-66, kernersville, nc 27284, (888) 656-5791) where it was diagnosed that the totally integrated power module (fuse box) needed to be replaced. the circuit was not getting power to the fan to cool the radiator. the manufacturer was not notified. the failure mileage was 135,000.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that due to excessive exposure of the sun, the driver's side dashboard was ruined. the vehicle was taken to don jackson chrysler dodge jeep ram (located at 3950 jonesboro rd, union city, ga 30291, (770) 969-7229) where the dashboard was replaced. the contact stated that the failure was still occurring. the vehicle was not repaired again. the manufacturer was notified of the failure. the failure mileage was 150,000.

Tl* the contact owns a 2011 jeep grand cherokee. when the vehicle pulled out of the driveway at 5 mph, it stalled and rolled into the middle of the road. the contact stopped the vehicle and had to shift through all gears to restart the vehicle. the contact called gengras chrysler dodge (460 connecticut blvd, east hartford ct, 06108 860-956-5083) and was informed that the vin was not included in a recall. the vehicle was not diagnosed or repaired. the vehicle was included in nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic). the manufacturer was not made aware of the failure. the failure mileage was 104,000.

The rear window glass in the lift-gate exploded into thousands of shattered fragments, without cause or warning in my non-moving vehicle. this is the second time this has happened within the last three years. it appears to be a design defect that is insafe to the driver and others. the vehicle was stationary in a parking area and i was inside it with my family on the most recent occasion. the prior event iccurred with my husband standing outside the vehicle, as he closed the lift-gate. i previously owned a 2000 jeep grand cherokee for 11 years, and there were no problems with the old design of the rear window glass. the 2011 design has the rear wiper and motor directly mounted onto the glass, which may be the problem. i suffered glass cuts and glass debris into one eye.

Exiting highway. one incident merging right off ramp. other incident, slowing to cross oncoming traffic onto a road. engine suddenly shuts down. fcw light comes on. sensor on front is kept very clean! vehicle will restart but this is very dangerous as i was almost hit by oncoming traffic in the none incident. i read that this is common with these vehicles. shame on you! never have another one

Locks keep unlocking and windows keep going down randomly

Driving to work i 95 north when my car loses electrical power. just bought it. didn’t know jeep had defective power systems. able to cruise to slow lane in neutral and started to pray the push button start will work. it did on the second push.

I purchased this jeep 2nd hand, the jeep dealership told me that there is a "problem" in the hvac system. many 2011 grand cherokee owners have told me they have had similar problems. my problems resulted in an overheating, small smoke/fire related problem, which i quickly stopped. over the past 3 years, repair costs have been approx $8,000--(i have repair invoices, i'll attach some, but they are too numerous to scan and attach all now. will follow up with them if necessary). the following all replaced at my expense: 1)...replaced the entire a/c system, including the condenser and all associated parts for heating/cooling, including lines carrying freon, 2)...replaced the water pump, 3)...replaced the blend doors and actuators three times--(twice parts under warranty). but, this was only a temporary fix. the problems reoccurred several weeks after repairing. 4)...a month ago the dealer replaced the heater core, and it's housing, claiming that the housing was melted by the heater core. 5)...the result of regularly overheating--(coolant temperatures between 226-230-f), coolant has continuously been leaking on all parts below/around the leaks on the front passenger side, causing abnormal corrosion. these issues have been happening for the last 3 years, when the car is stationary or moving, city or highway driving.

Two issues with this vehicle. first, at 99,000 the camshaft began to fail due to excessive wear. the vehicle is now burning an excessive amount of oil and fuel. i am told that the engine needs to be replaced, but the dealership and chrysler refuse to repair/replace under warranty. second, the vehicle constantly stalls while driving. this happens 1-2 times per month, typically when breaking for a stop, or breaking to make a right hand turn. very dangerous. dealership was unable to identify the problem, but i see literally hundreds of complaints from people who have the same problem.

Tl* the contact owns a 2011 jeep grand cherokee. while driving 55 mph in the far left lane, the vehicle began to shake violently while everything in the vehicle malfunctioned and stalled. the contact had to coast the vehicle over to the shoulder where it crashed into a ditch. there was smoke coming from the alternator and the battery warning light illuminated. the air bags did not deploy. the contact sustained no injuries. there was no one else involved in the crash. no police report was filed. the contact called tempe chrysler jeep (7975 s autoplex loop, tempe, az 85284 (480) 496-4000) where the contact was denied diagnosis and repairs. the contact mentioned that nhtsa campaign number: 17v435000 electrical system) was related to the failure but year vehicle was not included. the manufacturer was not made aware of the failure. the contact mentioned that there was a recall the failure mileage was 80,100. *dt *tr

The engine stops running without warning or notice. not even a check engine light. the jeep stalls without any electrical symptoms but the steering, engine, and braking systems fail. only happens when decelerating. doesn't happen every deceleration. i've been lucky to have been going in a straight line toward a stop. normally under a half tank of gas but even that is not reliable. if you search the internet for "jeep grand cherokee engine shuts down while driving" you'll find a pretty robust collection of stories where consumers like me unwittingly paid many thousands of dollars for a car that is trying to kill them. you're answer to the tipm recall (the fuel pump circuit breaker? the first half-ass attempt by crysler to troubleshoot this nightmare) says "the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported" which i found hilarious since i am still making payments on a vehicle with an obvious manufacture's defect that the entire internet cannot find a standard solution to other than to sell the vehicle off to another unsuspecting victim.

Tl* the contact owns a 2011 jeep grand cherokee. while approaching a stop sign, the steering wheel became difficult to turn and the brake pedal was difficult to depress. in addition, the contact depressed the accelerator pedal to the floorboard, but the vehicle seized and the engine shut off. the contact stated that all the indicators were illuminated on the instrument panel, but the vehicle failed to restart. the vehicle was placed into park and the vehicle started when the push start button was depressed. the vehicle was taken to lithia chrysler jeep of reno (located at 3223 mill st, reno, nv 89502) where it was diagnosed that the fuel pump relay needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 102,544. *tr*jb

Takata recall. when my vehicle is in motion arriving at an intersection, and i decrease the speed, the engine shuts down and at the same time the steering wheel is stuck, making it impossible to turn, and the brakes get hard. i have already taken the car 3 times to the jeep shop and they have not been able to fix this problem. since this problem started 2 months have passed and it has already happened 4 times. the car does not show any errors on the screen or afterwards when they are read. it is very dangerous because it always stays in the middle of the intersection without being able to do anything.

Tl* the contact owns a 2011 jeep grand cherokee. while driving approximately 10 mph, the vehicle suddenly shut off and could not be restarted. the vehicle was towed to tri-star jeep chrysler (1260 n center ave, somerset, pa 15501, pa) where it was diagnosed that the alternator was faulty and needed to be replaced. the alternator, battery, and power train control module were replaced. the failure was remedied. the manufacturer was notified of the failure. the failure mileage was 166,000.

Vehicle looses complete power while turning left after approxomately 2.5 miles from cold start. complete loss of power has ocurred on 5 occasions . the result is no power breaks and no power steering in addition to complete electrial shut off. this has rtesulted in the being unable to complete the turn and entering the on coming lane.

On my 2011 jeep grand cherokee at speeds above 65 a loud buzzing noise is created as result of poor sealing between the windshield glass and the flexible seal at the bottom of the windshield. when tape was applied across the seal at the lower windshield the noise was eliminated. on newer models of the same style the seal has been redesigned.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the dashboard on the passenger side was torn to the point that if it became fully loose, the torn piece could strike the passenger. the vehicle was taken to bosak motors (3111 w lincoln hwy, merrillville, in 46410, (888) 452-2323), but no assistance was provided. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 111,058.

My jeep is having the same problems as other jeeps that were recalled for fuel pump relay issues but mine is not recalled. my vehicle turns over and eventually times out. and i can hear the fuel pump running when i turn the engine off and pull the key out. other cars shut down while driving with this issue and i dont want to wait until that happens to get this fixed

While driving the jeep my engine locked up. my mechanic said my engine is not good.i have no coverage any more.

All lights began randomly flashing, wipers went on at varying speeds, power seats were moving, transmission was shifting gears inappropriately. when this started i was about 3 miles from home. the vehicle stalled three times and was harder to start after each stall. upon arriving home and shutting the engine off, the lights continued to flash until the battery died. fortunately, i was not on a busy highway when this occurred.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the totally integrated power module was defective and replaced. the contact stated that the repair affected the passenger side turn signal, which caused the front fog lights to blink. dodge chrysler jeep city (4395 us-130, burlington, nj 08016, (855) 242-0015) stated that the initial repair caused the passenger side turn signal to have to be repaired for more than $2,000. the failure mileage was 140,000.

I was driving down the highway at 60mph when i let off the gas and hot the brakes to slow down for a corner the engine shut down and i lost breaks and steering. i was able to muscle the steering through the corner and coasted to a stop. i put the jeep in park, got the break pedal and started the vehicle back up. everything seemed to work again. when i lost the engine, breaks and steering nothing else was effected. i still had lights, radio and gauges. but, no warning lights or codes came on.

I was driving down the freeway at around 6:40am in the dark when sensors in my vehicle started flickering on/off, then the ambient lights inside the vehicle started flickering on/off before shutting off, then the stereo went out, then the headlights shut off, and then the entire vehicle shut off. there was no warning light that the battery was low before all of this happened. the repair shop the car was towed to said the battery was dead and wouldn't hold a charge. when they tested the alternator after replacing the batter, it was found to have zero output.

Purchased vehicle 12-15-18. since then, the vehicle has stalled intermittently (3 times in 2 weeks) at stops without any lights appearing on instrument panel. the first time, i wasn't even aware the engine cut out until i pressed on the accelerator and nothing happened. the vehicle starts back up, but will not go into gear immediately. in one instance, it took about 5 seconds to go into gear. brought vehicle to dealer where purchased (pauly toyota- crystal lake, il.) who recommended bringing it to a jeep dealership. brought to crystal lake, il crysler jeep dodge who could not diagnose problem as no faults appeared under test. fluids were clean, and at proper levels. was told to drive vehicle until condition reappeared, and it would be reinvestigated. this is similar to other complaints about this vehicle type stalling, except that so far, it has only happened when the vehicle is at a stop in traffic.

When the vehicle in is motion and coming to a stop, the engine will stall. i have to stop the vehicle without any power steering or brakes before i can restart, which is extremely dangerous in normal traffic conditions. there have been a recall for the fuel pump relay. that recall has been performed twice. i still have the engine stall problem. jeep is aware of the issue and seems unwilling to replace the ticm to fix this issue. the fuel pump relay appears to bypass the ticm.

Both mufflers have rusted and have holes in them. my jeep is parked in the garage, never driven on the beach, washed regularly and very well taken care of. we bought it 10/31/11 straight off the showroom floor with 6miles on it. noticed this today 12/25/18 due to puddles on the garage floor.

Every few weeks, for the last few months, when braking and making a right hand turn the engine completely stalls. power brakes and power steering are lost. the car needs to then be placed into neutral, or park, to be restarted. this has happened at speeds between 20-40 mph and has resulted in near-miss accidents. i have read several complaints online that it has happened to other people while on highway exit ramps. i would bring it to the dealer for diagnosis, but since it happens infrequently the likelihood of it happening to them for diagnosis is not good. i have attached a document with links to others' complaints of this issue. as you will read, there is no dealer consensus for a diagnosis, or repair. lastly, there was a recall (p54) in 2014 that involved fixing stalling. that recall was performed on my car at the time, so that does not explain this situation.

Ticking from left cylinder head and minor tick from right cylinder head. chrysler admits to having a manufacturer defect in vehicle and extended the warranty on the left cylinder head. if there is a compression issue and the vehicle stalls in the roadway could be a fatal mistake. this needs to be fixed in all vehicles included with the right cylinder head. or recall the vehicle. this is a huge safety issue.

I started the jeep up in my driveway and noticed a whining sound that changed with engine rpms. there were no lights or warnings on the dash to indicate a failure of any components. i only had to run to the store 4 miles away and thought i would look at it when i returned home. once i got to the store, i smelt an electrical burning smell and saw smoke coming from under the hood. when i raised the hood, the alternator was producing a significant amount of smoke. i was concerned my vehicle was about to catch fire. i had some one bring me some tools so i could disconnect the battery. once the battery was disconnected, i located a replacement alternator ($400) locally at a parts store as it was a sunday evening and no dealers were open. i was able to replace the alternator in the store parking lot. i drove the vehicle home with no problems, but when i opened the hood to ensure all was good with the new alternator, it was once again so hot i could not touch it. there was no smoke as of yet, but it does seem that there is still an issue that caused the original alternator to catch fire. i am sure the new alternator will also be damaged if the jeep is driven any more. currently i am forced to leave my jeep parked until i can ensure i have an emergency back up available. the jeep does act normal now the alternator is changed out, and everything seems to be working as normal. i am just concerned the new alternator may fail again and cause a fire in my jeep. now i am scared to drive the vehicle for my normal commute. the jeep only has 70,000 miles on it and has never had any other issues since i have owned it. i have seen this issue many time is searches online and feel that there are underlying causes that can result in vehicle failure and possible fires. extremely unsafe to operate in this condition.

Transmission cooler is leaking. no warning, just fluid on the ground - several complaints from other owners online. oil pressure sensor not working. - no warning, several complaints from other owners on line.

When driving on a highway (temps 3 to 7 above zero) air suspension caused vehicle to lower to lowest ride which intern caused vehicle to slide and bounce uncontrollably on highway, air suspension stops working without notice. happens several times a year in cold temps.

Tl* the contact owns a 2011 jeep grand cherokee. while driving 65 mph, the vehicle lost power and decelerated to 40 mph. the contact had to continually pump the brakes to get the vehicle to stop. the vehicle was taken to courtesy dodge jeep ram (1890 dogwood dr se, conyers, ga 30013, 678-210-2489) to be diagnosed, but the failure could not be duplicated. the manufacturer was notified of the failure and did not assist. the failure mileage was 171,000.

The engine instantly stalls without warning at any given time or speed while driving on a street or highway. the stall unexpectedly forces the driver into an unsafe operating position having to pull off to the side of the road without the assistance of power steering or power brakes. after coming to a complete stop, the vehicle must then be shifted back into park and restarted. the vehicle has stalled a minimum of 30 times on separate occasions over the last 12 months. the vehicle was examined by our local jeep dealer and they were unable to determine the cause of the stalling or provide us with a course of action to resolve the issue.

Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, the vehicle stalled and the steering seized. the contact placed the vehicle in neutral. when the vehicle was restarted, it operated normally. the vehicle was taken to elgin chrysler dodge jeep ram (1010 e chicago st, elgin, il 60120, (847) 697-0900), but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 55,000.

We have had problems with this car for a couple of years. we have had to replace the computer, alternator, battery, and now the tipm. this car almost caught on fire once before due to the faulty computer system. now with the tipm malfunctioning, the car wouldn't start. the battery discharged so we would take it to get charged, the car would work for a couple of weeks then it would happen again. this last time, the car never restarted. we had the vehicle towed to the local dealership and were told that it was a faulty tipm. jeep cherokees 2012-2014 are recalled for this!! why aren't the 2011s?

I had my 3 very young grandchildren with me and was heading to town in july of this year. i went to turn from a rural road , making a left, onto a main road. the engine still running, the jeep just stopped in the middle of the intersection. thank god it was not a busy time of day . i was told there was only 1 owner when i bought it, and i kept the oil changed every 5000 miles, was always told sealed transmission. towed to home then 2 weeks later towed to dan hemm gmc jeep where it still sits because they want 4800 for a new transmission, and i am on disability and dont have it.

Tl* the contact owns a 2011 jeep grand cherokee. while driving at unknown speeds, the contact heard an abnormal ticking noise. additionally, the contact stated that the vehicle was stuck in the front wheel drive position. there were no warning indicators illuminated. the vehicle was taken to an independent mechanic who stated that the transfer case needed to be replaced. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 60,000.

Check engine light code po6dd

Leather dash on vehicle is separating and bubbling in areas that cover the passenger airbag. and deforming defrost vents, causing air to deflect from window during defrost mode. unknown time dash started bubbling as i am the second owner, but it has gotten worse in the last 3 months. concerned dash will not allow passenger airbag to work correctly. vehicle currently has 79,000 miles

This is the worse vehicle i have ever bought! never again! i been stranded several times. as soon as i get a jump and bring it to have it checked the mechanic states nothing is wrong with the alternator or the battery. no codes pop up as anything is wrong. i've been in a life threatening situation where my car stalled while i was driving on a main road. the only way i could get the car to work was to turn it off and start it again. then it was fine. i called the dealership and they said they haven't heard of anything as far as recalls. that has happened at least 3 times. another problem that i have experienced was the car accelerating on its on. i called the dealership and they were not concerned. and another problem is my passenger side window all of a sudden would get stuck. ive had problems from day one and the dealership acts like it is no concern. as i read majority of complain is falling to electrical problems, especially with the tipm but nothing is getting done about it. i constantly check this site to see if the government is going to protect the consumers by forcing more recalls on electrical or tipm boards, but they are not doing anything about it. what is it going to take, many lives taken away over it????

While decelerating in a right turn the engine quit. it started right up afterwards.

When driving my 2011 jeep grand cherokee it will randomly stall while entering a turn or starting to brake and it will completely loose power steering and shut off. i have almost hit a guard rail a couple times and almost got rear-ended by a semi truck because it wouldn't start right back up. i have brought this to the dealership several times and it still keeps happening after they claim they fixed it. they don't seem to concern while i almost have been into several accidents which included my 18 month old and wife in the vehicle. i have had the vehicle for over 4 years and this has occurred ever sense i bought it.

Three instances where two stationary and one in motion full acceleration with out touching the gas pedal. the dealer told me that there was a transmission fluid leak. caused my transmission oil to burn which lead to a faulty transmission. pcim was flashed and caused transmission to decelerate at 40mph loosing all function.

The leather dashboard has been bubbling and separating from the substrate thereby causing the defrost vents to be obstructed and not defrost window correctly. i have had no acccident yet.

If i hit a bump in the road my jeep vibrates all over for several seconds nearly every time, and once i get up to 60 mph it vibrates constantly until i slow back down. this is a very scary feeling, and i have done research on this issue and have found out that it is a very common problem with all jeeps and is also known as the "death wobble". jeep really needs to address this issue, and make the safety of the vehicle better.

While driving the vehicle shuts off completely. try restarting may take several attempts. there is no response from the engine ie: not turning over, starter not engaging. once it starts it drives fine until the next occurrence. this also happens quite often when first trying to start the car as well.

Jeep was parked in driveway. went to start up and jeep intermittently starts & then cuts off or will not start at all. now being serviced at dealership. luckily, i was not driving on the highway at the time of the occurrence. however, had to have the vehicle towed to dealership. the symptoms appear to be the same as your fuel pump relay recall back in 2014 for 2011 jeep/grand cherokee. however, i have been the sole owner of this vehicle and never received a recall notification. is this still covered under the recall?

Tl* the contact owns a 2011 jeep grand cherokee. while driving approximately 36 mph, the contact depressed the brake pedal to the floorboard, but the vehicle failed to stop. as a result, the contact crashed into the rear of the other vehicle. the air bags failed to deploy. there were no injuries. a police report was filed. the vehicle was towed to an independent mechanic, but was not diagnosed or repaired. the vehicle was not taken to a dealer. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 92,000. *tt*jb

Engine turned off while exiting freeway decelerating and making a slight right turn. the only way to restart is to press on brake return shifter to park and restart engine by pushing start button. scary and dangerous situation. also affected steering and brakes.

Right rear door power locks do not work; all other doors work with main control and key fob. one must manually lock or unlock the right rear door. per dealership it needs to be replaced with door latch p/n 4589922ah @ $340.00 total parts and labor plus tax. safety concern for rear seat occupants.

Vehicle completely stopped on the road without warning indication. road conditions were dry at 98 degree temperature while on a straight away major highway. no previous battery warning light / charging failure was indicated before the event. the vehicle was just able to get pulled to the side of the road. the vehicle was successfully towed to the nearest jeep authorized dealer 20 miles away. diagnosed complete alternator failure which drained the battery. the alternator and battery was replaced with new dealership chrysler brand (mopar). when leaving the dealership just 1/2 mile down the road, the battery charging warning light came on. the vehicle made it back to the dealership on battery power. the vehicle was once again diagnosed with a faulty alternator (the new replacement). i was told that they could only replace the alternator with chrysler indicated brand. it is known that jeep grand cherokee 2012-2014 has a recall on the alternators which are same used on 2011. this jeep has now had two replacements with less than 88 k miles on the vehicle. recommend adding 2011 jeep models to recall list as this is a common problem.

Car doesn't start. it was jump started and still did not turn over. the radio, lights air doors all still work but the engine won't turn over. i saw there was a recall for this issue and the dealership stated that the issue was repaired back in 2014. why am i still having this problem?

I received a letter jan/2018 for a power brake booster recall. took the vehicle into the dealership had the repair done feb/2018. june 5th, 2018 i pulled into the gas station and filled up, when i pulled out of the gas station i tapped the brake and there was nothing there. the breaks went completely out, i was forcing my whole body weight on the breaks to get the jeep to stop!! there was a truck coming and all i could think of is my small child in the back seat. i have very quick responses, but i was not expecting this to happen at all or even after a recall fix???? i have never been so terrified in my whole life and being so helpless in this situation! i am really shaken up and glad no one got hurt. it was too close to be a close call. chrysler you need to fix this issue or get all of these models off the road before someone gets seriously hurt or worse killed. now i have to trade this jeep in because it is a death trap and i will always be terrified to drive it especially toting my kids around. breaks are very important and this is a serious recall issue!!!!

Tl* the contact owns a 2011 jeep grand cherokee. while driving approximately 15 mph, the vehicle suddenly stalled in the middle of an intersection. the contact indicated that the failure occurred on a previous occasion. the vehicle was taken to napleton’s river oaks chrysler dodge jeep ram (17225 torrence ave, lansing il) where it was diagnosed that the fuel pump and fuel pump relay were faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified and no assistance was offered. the contact was informed that the vehicle had been previously repaired per nhtsa campaign number: 14v530000 (electrical system). the contact indicated that the vehicle experienced the same failure listed in the recall. the failure mileage was 122,435.

Every 3 months apart or so my vehicle has lost power on the engine causing it to shut down on me when i make a hard left turn while applying my brakes. the first time that it happened it was on the freeway on my way to work out of nowhere my wheel hot hard and when i was pressing my accelerator it was not working. , the second time it happened when i was making a left turn and the same thing happened to me i had to get on top of the side walk because i couldn't steer it enough to make my turn. and my third time happened this morning while i was going under the bridge luckily for me no one was behind me but this problem is a situation ready to go wrong. out of all these times i have been alone in the vehicle going on my way to work in the morning. its always a scary experience for me. i do not feel safe driving the car. no codes no nothing. the steering wheel gets all hard that i can barely turn it to get on my right lane so i can put my car in park and restart it , from there it starts working fine like if nothing happened.

When cruise control is on but breaking to slow down and turn in limited lighting (dawn, dusk, rain, snow) my jeep completely shuts off - power steering, breaks, everything. it has happened multiple times now and i have to coast to the shoulder and re-start - thank goodness i have not been hit (yet). no errors or warnings read.

Having electrical problems, door locks, air conditioner

Alternator p60 i nhtsa 14v-634 chrysler has decided that a defect, \vhich relates to motor vehicle safety, exists in certain 2011 through 2014 model year dodge challenger, dodge charger, dodge durango, chrysler 300 and 2012 through 2014 model year jeep. grand cherokee vehicles equipped ,vith a 160 an1p alternator. my jeep grand cherokee is a 2011 and experienced to exact alternator malfunction as described in this recall. chrysler does not recognize my car in this recall. according to the recall, p60 i nhtsa 14v-634 the problem is ..the alternator diodes in your vehicle may experience a rapid failure. variability in the failure m node ranges from no output, reduced output, and/or a fully shorted to ground condition. depending on the alternator failure mode and timing, vehicle electrical system voltage may drop to critical levels, disabling systems such as antilock brake system (abs), electronic stability control (esc), electronic control module (ecm), and/or the central body controller (cbc). the driver will have limited or no detection of the alternator failing, ,which can result in vehicle shutdown,vn ,while driving and/or an under hood electrical fire. seem my 2011 jeep grand cherokee should be added to this recall.

Air suspension compressor drains battery, makes buzzing noise, and causes vehicle to loose suspension.

The leather dash is bubbling causing the dash grill to pop up and break tabs. it is causing a reflection in the window causing unsafe driving.

I'm actually sitting in a parking lot waiting for the tow truck. the jeeps alternator began whining & the battery light came on.i pulled over and turned off the jeep. it wouldn't restart. has zero power. the battery was replaced in february & the alternator checked out fine. the window evidentally let itself down about a week ago. this was srrange. wipers started by themself when i tried to jumpstart it. i've read various complaints that mirror my symptoms. it will be towed to frensley jeep-chrysler tonight. please include my vehicle in the recall. i'm sure it's going to be expensive. thanks for your cinsuderstuon.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the battery warning indicator illuminated. the vehicle was taken to an independent mechanic who replaced the battery, the alternator assembly, and the pcm. the alternator assembly was extremely warm internally, which affected the pcm. the vehicle had to be turned off during the repair to further diagnose the pcm internal voltage shortage. the dealer (fred beans chrysler dodge jeep ram, 858 n easton rd, doylestown, pa 18902, (215) 348-7500) was aware that there were two recalls for nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). a repair appointment was scheduled for may 10, 2018. the manufacturer was notified of the failures and informed the contact that the vehicle year was not included in nhtsa campaign number: 17v435000 (electrical system). the approximate failure mileage was 83,000. parts distribution disconnect for nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic).

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the windshield wipers failed to operate. also, only the front driver's side door would lock and unlock. the vehicle was taken to the local dealer (nielsen dodge, 175 state rt. 10, east hanover, nj) where it was diagnosed that the tipm was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failures. the failure mileage was unknown.

The front dash of my 2011 jeep grand cherokee is bubbling up and may cause a problem with air bag deployment. multiple complaints on this same problem and keeps getting worse.

My car does not start at least 10 times a week, i believe its due to a faulty fuel pump relay and my vin isnt part of the recall for this and it should be. ive read many other people complaining of the same exact issue and i took it to fairfield jeep where they told me one thing over the phone and then upon arrival it was something different and then the papers stated something else different!

Dash cover coming unglued affecting defrost function and may affect airbag deployement.04/01/2018

Leather dashboard is separating from dashboard and may cause issue if airbag should deploy. this defect has been on the news. i filed a complaint with chrysler in 2016. since then, i've made trips to the dealership only to have the person submitting pictures be terminated. now chrysler will not respond to my requests to have this fixed. i've kept all communication. there's no way with the entire leather dash separating from the dash the passenger airbag be able to deploy properly. i've followed up and been as patient as possible looking for a remedy.

When the right turn signal is on the fog lights flash and the turn signal does not blink. when i turn the fog light button on my turn signal lights up but does not blink. took it to the dealer and they said it was the tipm that was faulty. now after i got it back both front turn signals do not work and the back flashes fast and sometimes flashes normally. also back when i bought the car a year ago in june 2017 the car would start and i would let the engine warm up but about 20 seconds in, it would stall. when driving it would usually stall when i was breaking at stop lights and stop signs. i replaced the camshaft positioning sensor about 3 times so far and still feel the engine losing power at times.

Was involved in a collision wherein i was "t-boned" on the driver's side door/pillar while crossing a four lane intersection. my vehicle subsequently flipped multiple times before coming to a rest. i was able to crawl out of the car with my dog via the rear passenger side door. not one single airbag deployed during the incident, including the side-impact airbags form the collision itself nor the side curtain airbags from the multiple rollovers. when i asked jeep to investigate, i was sent a letter essentially saying: "your accident wasn't severe enough to warrant airbag deployment." - this despite, as i said, it being a multiple rollover event. my injuries consisted of soreness on my left side, a laceration on my right hand, and a heck of a bump on my head. needless to say, i was extremely fortunate my injuries weren't worse; however, myself and practically everyone else including the officers and emts were baffled at the fact that not one single airbag deployed. i have photos of the vehicle after the wreck showing exterior damage as well as interior shots showing no airbag deployment. *tt *tr

Tl* the contact owns a 2011 jeep grand cherokee. while driving at an unknown speed, the check transmission warning indicator illuminated. the vehicle was taken to the dealer (stateline chrysler jeep dodge ram, 800 gold hill rd, fort mill, sc 29708) where it was diagnosed that the air conditioner condenser failed. the vehicle was then taken to an independent mechanic for repairs. the manufacturer was not notified of the failure. the failure mileage was 70,000. the vin was not available.

It has now happened several times in which i’m driving and the jeep suddenly loses all engine power, braking and power steering. this happens on the highway. there are never any warning lights or sounds to signal this is about to take place. this last time it almost made me cause an accident.

P54 / nhtsa 14v-530 was addressed back in 2014 however i still experience intermittent stalling during start up or braking. issue typically happens in colder weather. dealer says nothing is wrong but symptoms are identical to issues listed in p54 / nhtsa 14v-530.

I have a 5.7 hemi in my jeep. the vehicle stalls when slowing down, and making a right hand turn off of a highway. this has happened 8 times in the 2 years that i have owned the car. it happened once when i was slowing down for a speed zone on a straight road. the vehicle gives no warning that it is going to shut down. our local jeep dealer did some diagnostics, but found nothing. from what i have read it seems to happen to the 5.7 engines. i don't like driving the car with anyone in it for fear of getting rear ended if it stalls, and people are behind me.

Faulty headlights while driving on the freeway at night time the headlights completely failed causing a very dangerous situation almost causing an accident. i have had to replace these headlights 8 months ago now this.

Tl* the contact owns a 2011 jeep grand cherokee. while the contact was passing another vehicle at 70 mph, the vehicle began to tremble and the engine lost power. on another occasion, the vehicle decelerated and accelerated on its own in traffic. in addition, the check engine indicator illuminated. the dealer was not contacted. the vehicle was taken to an independent mechanic who diagnosed that a new multi-displacement system, lifters, and cylinders were needed. the vehicle was not repaired. the manufacturer was notified and a case was filed; however, a parts specialist was not available to respond. the failure mileage was 100,005.

Tl* the contact owns a 2011 jeep grand cherokee. while driving over 70 mph, the vehicle hesitated and lost power. the check engine indicator was also illuminated. the vehicle was taken to an independent mechanic who stated that the vehicle misfired and the cylinder needed to be replaced. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted and provided case number: 58148205. the failure mileage was 104,000.

All lights began randomly flashing, wipers went on at varying speeds, power seats were moving, transmission was shifting gears inappropriately. when this started i was about 3 miles from home. the vehicle stalled three times and was harder to start after each stall. upon arriving home and shutting the engine off, the lights continued to flash until the battery died. fortunately, i was not on a busy highway when this occurred. this has been happening for thr past week now i called the dealership they keep telling me that are backup for this week. and now today my jeep wont even turn on with a jumper cables, i called the dealership they finally said that they are sending a tow truck to my house.

The vehicle was cruising on the highway the engine suddenly stops.,vehicle coasts to a stop. after a 15 minute wait, the engine starts again.

Stop at a gas station went to start vehicle would not start made some clicking noises open the hood smoke coming from the alternator ,alternator was extremely hot had vehicle towed come to find out alternator went to ground burned up the computer in the vehicle. was told 2011 models have been recalled for alternators doing this very thing, dealer told me there was no recall on my vehicle for the alternator but other 2011‘s have been recalled for the alternator. my mechanic said the vehicle could’ve started on fire from it going to ground the way it did. was at the gas pump could’ve turned into a major issue at a gas station. vehicle is still at the shop have in the computer replaced today no documentation on it yet

When i start my jeep it turns over then immediately stalls out . this happens every single time i start my jeep. that is several times a day . i believe it is the tipm. has been going on for months i called up the jeep dealership and they said there was no recall on it.

My dashboard bubbled up on passenger side, fake wood trim under dash fell off, alternator failed fried battery and computer, quadra2 suspension failing , this all at 82000 miles and after multiple recalls. i paid $40 k .im at shop now with suspension 24 hrs after paying 1200. & jeep in shop 8 days. the alternator failed a wk before 3.4.2019. dashboard and trim occurred after warranty expired

2011 jeep grand cherokee 5.7l is randomly stalling while slowing down from speeds around 55+mph. has happened twice in last 2 months. i lose power steering and power brake abilities. electrical components remain on after vehicle stalls. once stalling, the vehicle will start right back up with no problems and drive fine. this happens about once a month and is very unsafe. i was in a near collision this last time and am afraid to drive this vehicle with myself or other people in the car.

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that the vehicle failed to start without warning. randy wise auto mall (4350 lennon rd, flint, mi 48507, 1 (810) 230-2500) diagnosed that the alternator assembly failed and needed to be replaced. the dealer also stated that the vehicle was excluded from nhtsa campaign numbers: 17v435000 (electrical system) and 14v634000 (electrical system). the dealer further stated that the battery and ecm were damaged. the contact had to obtain a rental vehicle due to the condition of his vehicle. the manufacturer was notified of the failures and confirmed that the vehicle was excluded from the recall campaigns. the contact was waiting on a response from the manufacturer to determine the guidelines to repair the vehicle. the approximate failure mileage was 140,000. *bf consumer stated dealership tested the battery on january 31,2019 and found the battery was bad and replaced the battery. on her way to work february 13,2019, the vehicle was making a strange noise, she made it to work and turned the ignition off, consumer then tried to start the vehicle and it wouldn't start. the dealership came to her work and attempted to jumpstart the vehicle several times but were not successful. vehicle was towed back to the same dealer for a diagnosis and found the battery was bad. alternator and damaged battery was replaced.*jb

Vehicle had a misfire in cylinder #3. took to jeep dealership to diagnose and they found a rounded camshaft and bad lifters. vehicle has 104,000 on it and i inquired as to options. #1 - $4,600 repair (min if they do not find anything else) and they were having issues getting lifters due to back order #2 - replace engine, quoted $8,600 and once again was unsure the timing as no long or short blocks were available. inquired as to what could have caused this and was told that there is nothing, as the owner, i could've done. that sometimes this just happens and if it was closer in years to the end of warranty they would cover, however since it is 7 years old there is nothing they can do. find it surprising and unacceptable that with a little research you can find that the 5.7 hemi has numerous complaints about rounded camshafts due to bad lifters. further acknowledged by the dealership when they were commenting on how hard it was to obtain the necessary parts to repair.

Tl* the contact owns a 2011 jeep grand cherokee. while driving 30-75 mph, the vehicle shut off without warning. additionally, the brake pedal was applied, but failed to respond. the vehicle was taken to a local dealer (autonation chrysler dodge jeep ram and fiat, 2201 victory dr, columbus, ga 31901), but the failure could not be duplicated. the vehicle was not diagnosed or repaired. the dealer attached a history recorder to the vehicle. while driving at unknown speeds, the vehicle stalled and the traction control and service four wheel drive indicators illuminated. the contact was able to restart the vehicle. the manufacturer was not notified. also, while driving at unknown speeds on march 25, 2018, the windshield wipers spontaneously activated, the radio changed stations, the brake pedal was applied and failed to respond, and the vehicle stalled without warning. the vehicle was towed to landmark chrysler dodge jeep ram of morrow (50 mount zion blvd, morrow, ga 30260), but was not diagnosed or repaired. the manufacturer was notified and opened case number: 33696515. no further assistance was provided. the failure mileage was 66,000.