2011 FORD Escape

Lost automatic steering.

My vehicle has lost power steering a few times while driving. So far when I turn it back on it works again but who knows how long that will last and its dangerous when driving. There is a recall for this problem according to ford yet when I entered my vin number is says no recalls. I see from the comments that a lot of other people are having this problem too and Ford refuses to fix this expensive and dangerous problem. At this point I’m thinking if I get in an accident because of this I will sue Ford. This is bs. Never buying a Ford again!

Steering failed while operating vehicle. Dealer indicated exact same error code and repair as recall 14S05. However, this VIN not included

I bought my car a couple of years ago and remember explicitly asking if there was anything I should be aware of, anything wrong with the car. The salesman assured me, promised me, there wasn\'t. A few days ago my cruise control, while I was driving on the highway, shut off and jerked my car. I was unable to turn it back on. Since then, I have had trouble accelerating and controlling my car. I have narrowly avoided several accidents. This morning on my way to work I noticed the engine light on. It has been so scary to drive. I took it to a shop after work and they ran a diagnostic. Throttle body issues. They warned I should not be driving. So now I\'m stuck thousands of dollars in the hole and without a car for an issue Ford was aware of (they issued a lifetime warranty) but did not fix! A fix would be a recall. But no, some how they\'re allowed to wait until there are problems that put consumers in danger befor having to fix anything. Absolutely ridiculous.

Rear window exploded and shattered into pieces without being struck or acted upon by any force other than temperature change or pressure from the vehicle components that come standard (latch, rubber, ect.). After the incidence, the only possibility that we could think of for this phenomena was change in temperature that caused the window to shatter. We discovered through Internet research and speaking with other Escape owners that this is common in Ford Escapes. Note that glass flew inward in the car and outward behind the car. No one was injured but I believe that it is possible for a person to be cut from flying the glass if a person were in close proximity. We had to replace the window through Auto Glass Specialists. This is really and engineering problem that we feel Ford should address. It was a cold trip home without a rear window on a frosty winter evening.

The vehicle has a steering torque sensor that is not able to properly detect driver steering input.

Driving and power steering fails.

Power steering failed on my vehicle as I was driving down the road. Ford is not willing to do anything about this, and I see they have over 900,000 complaints on this same failure. The cost to repair this is $1,400., why should I have to pay for this when it is a faulty part. My car only has 58,000 miles on it.

Power steering started going out at the beginning of June 2016. If I shut the car off and turn it back on, it will work. But, not always. There is no recall on this by Ford even though I have seen thousands of people with the same car and the same problem!

I have a 2011 Ford Escape. I was driving on a 2 way street and the gas pedal stopped working out of nowhere and I could not accelerate. luckily i was able to coast to the side before getting rear ended. What is frustrating about this is Ford had a recall a couple years ago for my make and model for a bad throttle .. Same exact issue I had where i was driving and couldnt accelerate. Instead of replacing the throttle they gave 1.6 million customer Satisfaction Program warranties.. so basically you had to have an issue before it would be replaced. I called Ford Corp 5/23/16 and because my VIN# wasnt one in the recall they will not pay for my $400 bill. It is the same exact issue as the recall but since my VIN# is different they wont pay. How does that make any sense. Luckily I didnt get into an accident . I find it incomprehensible that Ford recalls the Throttle Body in their cars and will not do the right thing and pay for mine. I drive the highway everyday to work and I cant even imagine if it failed on the highway. All because I dont have the right VIN#.. Maybe they need to consider expanding their VIN#\'s. This is a very serious issue and the fact they dont care makes me rethink my next car purchase. We have 2 Ford\'s now and I dont see a 3rd in my future. I should get reimbursed by Ford for this expense

Vehicle was supposedly repaired under recall 14S059 with a \"software update\" and subsequently resold to me as a used vehicle. Unfortunately, that did NOT repair the problem which is Electronic Power Steering Assist failure and I am now looking at $1500 to replace the steering column.

Transmission jerks, hesitation when accelerating, hard shifting

On going problem about 1 year – engine randomly shuts off. including lights, engine/battery/oil warning lights appear. Occurring more frequently March 2015, 4 times within 3 weeks – Ford serviced in/out month of March, retaining for over 1 1/2 weeks not able to diagnose the problem, only to clean the throttle, then change the throttle body. Ford Service Regional Rep contacted me advising to pick-up the vehicle no longer servicing, or will begin charging storage fees. He also advise I need to keep driving, contact Ford if engine shuts down again, have towed to dealership, or I can just trade it in. I purchased vehicle used with roughly 9000 miles and extended warranty till 100000 miles or 12/41/2015. It is still under warrant. Ford Regional Rep wants me to be the “ginny-pig” driving, even though fear of day/nite driving, traffic, causing an accident, injuring myself, my passengers, including grandbabies, and injury to other vehicles and their passengers, worse of all, causing fatalities. It was discovered 2014-2015 Ford Escapes do not have this problem, only 2009-21013 Ford Escapes – believe it is because Ford changed the engine in the newer models. Ford Rep refuses to recognize the highway traffic risk this vehicle causes. The vehicle now sits parked in my yard. Refuse to drive it without Ford taking ownership to repair the actual problem.

Vehicle was sitting in garage. Rear hatch window exploded in to several hundred pieces. Last night’s low temperature was 50 it is now 67.

Windshield and windows fogging up. Dealer says heater core needs to be replaced. Ford had TSB for electrolysis problem up to 2007. Problem still exists.

This morning while on the highway doing 65 mph, my 2011 ford escape stopped accelerating and started to decelerate rapidly and I was almost hit by the car behind me. I pulled into the emergency lane and the little wrench light was on. It sounded horrible like it was going to stall. I shut it off and restarted it and everything was fine. The car is still under warranty so I called the dealership and they said to bring it in. This is the second time in 2 years that I have had to take this car back to the dealership because of a problem. What really gets me is that I have to drop my car off and get a rental because the dealership and Ford don’t cover a backup car. I purchase a $30,000 vehicle from Ray Skillman and Ford Motor Company and they don’t even have the decency to give me a loaner vehicle while mine is being serviced due to something that was not my fault. With only 10 months left of my warranty I’m very scared that this problem will continue past the 10 months and I will be stuck with a vehicle that has a serious problem.

While driving down road, vehicle suddenly pulled right and started shaking the steering wheel and started making grinding noises. the steering wheel was now off by several degrees in order to drive straight. luckily this occurred at a low speed and not at highway speed. if this was at 70 miles per hour it probably would have resulted in accident. pulled to side of road and noticed right wheel out of alignment. after getting vehicle home looked under vehicle and discovered the end of the subframe where lower a arm mounts has rusted thru and cracked. this had the potential to be a really bad accident. hard to believe a 2011 ford escape with only 93000 miles has cracked subframe.

I have been having problems with a coolant leak that’s been fixed but then leaks again. got it fixed 2 different times now since i purchased the car.

The contact owns a 2011 ford escape. the contact stated that while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction, nearly causing a head-on collision. no warning light was illuminated. the vehicle was taken to an unknown dealer, but was not diagnosed or repaired. the contact was informed of an unknown recall related to the failure and was advised that the vin was not included in the unknown recall. the contact stated that the dealer declined to inspect the vehicle. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the manufacturer was made aware of the failure, and a case was filed. the failure mileage was approximately 151,000.

The contact owns a 2011 ford escape. the contact stated that while his wife was driving 15-20 mph and taking the grandchildren to school, the driver heard an abnormal popping sound coming from under the steering wheel and the vehicle lost power steering functionality. the driver was able to pull over to the side of the road. the vehicle was turned off and restarted; however, the failure persisted. the contact met his wife and assisted in driving the vehicle to the residence. the contact stated that upon starting the vehicle the following morning, the power steering was functional. the contact stated that the failure had been recurring intermittently. there was no warning light illuminated. the contact stated that he was a retired independent master mechanic, but the vehicle was not diagnosed or repaired. the dealer was not notified of the failure. the manufacturer was notified of the failure and informed the contact that the repair could not be covered because the vin was not under recall. the failure mileage was approximately 210,000.

I hit a bump in the road and wheel on passenger side of vehicle when up into wheel well. almost hit oncoming traffic when i lost all steering. i took it to the ford dealership via tow truck and was told that the front subframe was completely rotten at 87,000 miles driver side is not far from breaking i was told repairs would cost as much as the vehicle is worth

The power steering assist failed on my 2011 ford escape. stationary when happened. so, frustrated that i cant steer it and have two kids i need to tote around but its very unsafe and i cant drive it with my kids in the car for safety concerns. also my fuel intake failed and a warning light is on for it. i read that both of these exact issues have been recalled on this model. please help.

My power steering assist light is on and i can not steer my vehicle. i got in to take my kids out and i could not steer. its too unsafe to drive, and i read this is a known issue with ford under steering issue complaints. if my vehicle is covered to be repaired under a recall i would like to know the next step. its around $1000 to fix and i can not afford this.

I have a 2011 ford eacape.... we lost power steering 2-3 years ago in my car while driving on twisty hilly roads in ithica, ny on way to get our 3 young grandchildren and thank god it was my husband driving because i probably would have been in a serious accident... tons of cars recalled... same make,same model,same year and made at same plant in kansas!!!!! but ford never recalled mu vin#..... we were stranded there and lost time from work!!!! we took it to 3 ford dealers with no help!!! wanting almost $2,400!!!!! lost time from work getting it fixed which took over 3weeks and finally our mechanic found the part!!!! power steering column!!!! how with 1,000s of complaints is mine not covered!!!! it's the steering column!!!! it's not like it's a muffler!!!! now after paying to get it fixed !!!! i have since given this to my 18 year old daughter for her senior year and she lost power steering almost sending her into head on traffic!!!!! my daughter almost got killed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and yes we were told its the god [xxx] steering column again!!!!!!!!!!!!!!!!! what do i have to so to go after ford for this serious issue!!!!!! they make billions and billions of dollars selling faulty, dangerous cars!!!!!!! and are allowed over and over and over again to get away with it!!!!!! they know full well that there is a serious issue and should have recalled all of the 2011 escapes to get that part fixed!!!!!! all!!!! when are you or somebody going to put a stop to this [xxx]!!!!!!!!! almost exactly 3 years to the day of when this happened before!!!! now i have to wait again to find a part, pay tons of money again!!! and thank god my daughter didn't get hurt!!!!! parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact owns a 2011 ford escape. the contact stated while driving at various speeds, the vehicle lost power steering assist and the vehicle became difficult to steer. there was no warning light illuminated. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the power steering needed to be replaced. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 14v284000 (steering). the manufacturer was informed of the failure. the manufacturer informed the contact that the vin was not under recall. the failure mileage was approximately 150,000.

2011 ford escape awd- passenger side brake issue- after driving and brake/rotor getting hot making the rim even feel hot. my car vibrates when driving down the street because of this problem. it also has very poor stopping and after stop vehicle doesn’t like to move until i hit the gas pedal. i have very poor gas mileage because something is hanging up ( passenger side only ) this is dangerous and no one wants to do a recall- i’ve been having problems since 2020 we have replaced caliper/rotor/brake pads and the rubber brake hose fixes the problem for about 3-4 months then comes back ( i called a ford dealer and they no about the issues i’m getting where i don’t feel safe in my own vehicle and ford doesn’t want to do nothing about it. guess when someone gets hurt/death they will have a law suit on their hands because they know about the problem with the brakes

2011 ford escape awd- passenger side brake issue- after driving and brake/rotor getting hot making the rim even feel hot. my car vibrates when driving down the street because of this problem. it also has very poor stopping and after stop vehicle doesn’t like to move until i hit the gas pedal. i have very poor gas mileage because something is hanging up ( passenger side only ) this is dangerous and no one wants to do a recall- i’ve been having problems since 2020 we have replaced caliper/rotor/brake pads and the rubber brake hose fixes the problem for about 3-4 months then comes back getting where i don’t feel safe in my own vehicle and ford doesn’t want to do nothing about it. guess when someone gets hurt/death they will have a law suit on their hands because they know about the problem with the brakes

The contact owns a 2011 ford escape. the contact stated that while driving 50 mph, the electric power steering failed to operate as designed. the steering wheel started shaking and became difficult to turn. the check engine warning light was illuminated. the failure occurred intermittently. the vehicle was taken to the dealer and was diagnosed as a torque sensor and power steering failure. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the dealer for assistance. the manufacturer then referred the contact to nhtsa to file a complaint. the contact was relating the failure to nhtsa campaign number: 14v284000 (steering). the failure mileage was 208,587.

Vehicle stalled while driving. was able to pull into a parking lot. car died and would not start and stay running. acted as if fuel was not getting to engine. this happened approximately 1 month ago. i had car repaired. a relay was thought to be bad in the fuel supply system. today the same thing occurs, car stalls and dies in few minutes. again was able to get into a parking lot before it went completely dead. after stopping car starts up but then stumbles and dies in less than a few seconds. sounds like it is not getting fuel.

The contact owns a 2011 ford escape. the contact stated while driving 25 mph, the steering wheel became difficult to turn. additionally, the vehicle loss motive power. the vehicle was restarted and normal functionality returned. there was no warning light illuminated. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the vehicle was not diagnosed or repaired. the manufacturer was informed of the failure. the contact was informed that the vin was not included in the recall. the failure mileage was approximately 147,000.

The contact owns a 2011 ford escape. the contact stated that the steering wheel failed. the contact stated that the steering wheel turned to the right and vibrated. the contact had to turn the steering wheel with force to be able to complete the turn. the contact stated that the power steering assist light remained illuminated on the instrument panel. the contact took the vehicle to an independent mechanic and the mechanic replaced the power steering assist module. however, the failure was not corrected. the manufacturer was contacted and informed the contact that the vin was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was not repaired. the approximate failure mileage was 110,000.

The contact owns a 2011 ford escape. the contact stated while his wife was driving 4-5 mph and making a turn, the vehicle lost power steering functionality and drove off the road into the grass. the vehicle was taken to an independent mechanic and the contact was informed that the power steering module needed to be reset. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under recall. the contact stated the failure was like nhtsa campaign number: 14v284000 (steering). the failure mileage was approximately 85,000.

We purchased this car for our youngest son as his first car, he was driving it and complained that periodically it would become very difficult to steer. i would test the car and found it to be operating normally and would check it for the next several weeks with no issues, at this time i wasn't sure what me son was describing. as time went on he described several occasions in which he nearly avoided an accident due to the steering issues. my wife and i began to worry if there was really something wrong with the car, i began to check it more frequently and found that periodically it would lose power steering in the middle of driving from point a to b, this created very difficult driving conditions. we then found through online research that ford has several issues with the power steering on this vehicle but for some reason our vin# is not on the recall list. (recall #14s05) we would like our vin# to be added to the list of recalled vehicles due to the sheer danger involved with this issue and that it makes sense with the recalled described issues. once we had our mechanic review the diagnostic codes and report that the system has a defective torque sensor and/or steering column with an extreme parts and labor cost it was decided to move forward with this letter to explain our situation. we currently have a vehicle in which we cannot drive nor repair, we also cannot afford to get it repaired. please help... have our vehicle added to the recall list. thank you

My 2011 ford escape hybrid lost all braking when the brake peddle went to the floor while in the electronic mode on the battery not with the motor running. the internet has hundreds of ford escape with the same problem. my ford dealer is not sure what is wrong. can you please start an investigation to figure out how to fix this problem. i hit my own fence on the driveway after starting the car. thank you [xxx] vin: [xxx] 2011 ford escape hybrid 4 door information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Vehicle lost power steering several times almost caused an accident. when car is restarted it will work again. ford recalled the power steering control module for some ford escapes of my year yet my vehicle is not included in that recall and from reading forms a lot of other ford escapes are not being covered by this recall. its expensive to fix and obviously this has been an ongoing safety issue with ford so what do i do? keep driving and pray i don't get in an accident? someone needs to sue ford.

Our escape failed pennsylvania state inspection due to the front subframe (engine cradle) rusting and cracking at the attachment points with the control arms. our mechanic invited us to come into his garage and inspect the problem. upon our personal inspection to the problem we noticed holes, cracks and bending at and near these joints. our mechanic told us that this problem is a common occurance on the ford escapes. this item was the first thing he checked in the inspection process. my wife had new tires put on in april. also new control arms were put on to get it lined up at another shop, so apparently they were bad at that time. i checked with one ford dealer and they said there was no recall for this issue. my wife contacted the ford dealer where we bought the vehicle and found out the part (subframe) was on back order for weeks. also both ford dealers appear to farm out this type of repairs to body shops. after reviewing this issue on line and to find a path forward for repairs i started to find out the extent of the issue with the ford escape front frame problems. i did see where a fix to the frame for earlier escapes was approved for ford to just put a bar from one side of the frame to the other and we’re drilling and attaching to corroded material that should not have been allowed. i feel ford should be held accountable for the proper repairs to our vehicle as well as the many others and not just try to cover up the fact that this is a major defect in the escapes. the major damage is to the right side frame area of our vehicle but the left side is breaking apart also. the left axil to transmission seal is leaking most likely due to the right side frame bending. we were fortunate in that we did find this before the wheel fell off and someone didn’t get hurt or worse. this repair will most likely be expensive. the part involved is a major structural part to the vehicle. the frame that holds it together!

1.) front suspension cradle system causing the steering wheel to cocked to one side is what failed and pictures have been uploaded for inspection. 2.) this could have been a lot worst had this happened going down the freeway as my wife and i travel a lot. 3.) not that i am aware of 4.) no it was only inspected by the brown motors dealership 5.) there were no warning lamps before the incident happened.

The contact owns a 2011 ford escape. the contact stated while driving 35 mph, the vehicle drove over a bump in the roadway and the vehicle lost power steering functionality. the contact pulled over to the side of the road and restarted the vehicle and the power steering functionality returned, however, the failure returned intermittently. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 159,000.

When i entered elementary street in lousville co, to pick up my three grandchildren, the steering got so hard that i couldn't maneuver between so many cars, i couldn't turn, i was very scared if children started to come out, i got to the parking and parking badly, i called for help, to pick up children, and a man said turn it on again, it will work, my brother took the car to my house, and according to him it worked, i was so scared, that i will not drive it anymore, until i fix it , mechanic said the electric power steering should be changed, in the ford, they gave a budget for a spare part, i am inquiring about "recalls" and it says my car has zero, but there is one on # 14s05 and i want to know why this does not apply to me car, can you please help me?

Driver seat not function properly the motor operating has fail

The contact owned a 2011 ford escape. the contact stated while driving at 35-40 mph, the vehicle rolled over and crashed into a residence yard. the air bags did not deploy. there were no warning lights illuminated. the contact was knocked unconscious and was transported from the vehicle to the hospital with the assistance of emergency units. a police vehicle was filed. the contact sustained fractured vertebrae at the base of the neck, and several lacerations on the buttocks and face. the vehicle was towed to a tow lot, where it was totaled. the dealer was notified of the failure. the manufacturer was not notified of the failure. the approximate failure mileage was 148,000.

My power steering went out as i was driving at a slow rate. i managed to get it back home. i looked up the recalls for my vehicle and it stated any 2011 ford escapes made in kansas city was issued a recall. my vehicle was made in that city during that time. i contacted ford and they stated my vehicle doesn't apply to that recall. i was not aware of the recall because i did not own the vehicle when it was issued. the affected escapes that were built from august 18, 2006 through september 11, 2010 at the kansas city assembly plant. [xxx] made_inunited statesmade_in_citykansas city https://vincheck.info/check/recalls-defects.php information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The contact's significant other owns a 2011 ford escape. the contact had taken the vehicle to an independent mechanic where he was informed that the front passenger’s side subframe was severely corroded. the independent mechanic informed him to no longer drive the vehicle due to the failure. neither the dealer nor the manufacturer had been notified of the failure. the vehicle was not repaired. the failure mileage was approximately 75,000.

The contact owns a 2011 ford escape. the contact stated that while driving at 40 mph, the power steering failed, and the steering wheel was stiff while steering the vehicle. the contact had to manually steer the vehicle to the dealer. the dealer diagnosed the vehicle with electric power steering failure. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was approximately 160,000.

While driving at slow speeds, my escape has lost power steering. this has happened mostly in parking lots. today it happened when i pulled out of the parking lot and i almost got hit. i looked up the problem and read about the recall. i entered my vin and it showed that i have 0 unfixed recalls. if this was not one on the recall list, shame on ford because it needs to be fixed. if it was on the recall list and was"fixed," the solution was incorrect and needs to be fixed.

The car started shutting off when putting gas and all the abs lights started turning on. then it escalated to the car shutting off when pressing the brakes. now it shuts off randomly never while driving at higher speeds. i was driving the vehicle on the highway and it just shut off and i almost crashed onto the side of the highway because the steering wheel was not working. thankfully i was able to meet be it a bit and avoid an accident but it happened a few times. found that some vehicles like mine have some recalls and an extended warranty thing on file and when speaking with a rep at the lincoln/ford, she agreed that that what i was experiencing had to do with those, but the car dealerships in my area are not wanting to take responsibility and repair my vehicle which at this point is a public safety hazard not only for my family and me but anyone on the road around me. i can't work or take the car anywhere because of this issue and the carelessness and complete disregard from ford reps is appalling.

The contact owns a 2011 ford escape. the contact stated that while driving at approximately 15 mph, the steering wheel was difficult to turn. the vehicle operated normally after a restart. the dealer was contacted but no diagnostic test was performed. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 144,000. power steering failed twice in november 2021. diagnostic test in january 2022 by mcgovern ford dealer states: "replace steering column due to internal failure," same failure as covered by ford recall which does not include my vehicle but should! recall was for ford 2011 escapes built in kansas city up to sept. 11, 2010; my car was built in kc in dec. 2010.

The power steering failed. the torque sensor was diagnosed as failed. unable to steer the vehicle. turns out ford says this car wasn’t reported as faulty. but 914,000 other fords from 2008-2011 were recalled !!!!!!! this vehicle is the model and year of all those recalls.

That's not normal that's recall rust necessary

The contact owns a 2011 ford escape. the contact stated while attempting to turn left, the steering wheel was very difficult to turn. in addition, when attempting to turn right as well, the steering wheel was very difficult to turn without warning. the dealer was not contacted. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 139,000.

The contact owns a 2011 ford escape. the contact stated while his daughter was driving 30 mph, the steering wheel became difficult to turn. the contact stated no warning light was illuminated. the driver was able to park on the side of the road for a short time and was able to drive to the contact’s residence. the contact had also experienced the failure on 12/21/2021. the contact drove to the dealer in another vehicle and made them aware of the failure. the vehicle was not diagnosed or repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the manufacturer had been informed of the failure. the failure mileage was approximately 140,000.

The contact owns a 2011 ford escape. the contact stated while driving at 45 mph, the stability control warning light illuminated on the vehicle and the power steering assist went out which caused no automatically steering. the contact manually veered the vehicle over to the side of road waited a few minutes before restarting the vehicle where the power steering assist was working again, however the failure intermittent. the contact who works on vehicles connected the a diagnostic machine and received a message for steering angle sensor was the caused of the failure. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 140,000.

The contact owns a 2011 ford escape. the contact stated that after starting the vehicle, the vehicle lost power steering functionality. the contact had to use excessive force to steer the vehicle. the local dealer was contacted, and the contact was informed to take the vehicle in to be repaired however, the repair would be an out-of-pocket expense. the contact stated that upon doing her own research she noticed that there was a recall on a similar vehicle under nhtsa campaign number: 14v284000 (steering). the manufacturer was made aware of the failure and referred her to nhtsa for assistance. the approximate failure mileage was 216,600.

The engine cradle mount that holds the lower control arm failed because of severe rot but only one mount is rotted, very localized. have picture of failed piece. the broken mount cause the passenger side front tire to move independently from the drive side wheel and makes it have hard to steer straight. called dealer and it’s a very well known problem, you guys did a recall with early models and all ford did was put a brace in and didn’t address the extreme rot in the engine cable. has not been inspected by anyone but picture shows the issue, problem exist on passenger side only

The contact owns a 2011 ford escape. the contact stated that while driving at 35 mph on a roundabout, the steering wheel inadvertently lost power steering functionality. the contact veered to the side of the road. the contact turned off and restarted the vehicle and power steering functionality returned. the contact continued to drive the vehicle; however, the failure reoccurred several times while driving. the vehicle was taken to the dealer who diagnosed that the torque sensor signal needed to be replaced. the vehicle was taken back to the dealer and the contact was informed that the manufacturer suggested that the entire steering assembly be replaced. the dealer informed the contact that the repair would be completed at his expense because the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure and referred the contact to nhtsa. the vehicle was not repaired. the failure mileage was approximately 113,000.

I was driving my vehicle home from work on the highway when the power steering went out on my 2011 ford escape, i was unable to turn my steering wheel without having to use both hands and struggled to do so without hitting another vehicle or curb when turning. the power steering assist fault displayed on my dashboard. i was able to make it home safely.

The contact owns a 2011 ford escape. the contact stated that while driving at various speeds, the power steering assist fault warning message appeared on the instrument panel. the contact took the vehicle to a dealer and was informed that her vehicle was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was also notified of the recall and provided her with the same information as the dealer. the vehicle had yet to be repaired. the failure mileage was approximately 163,000.

The contact owns a 2011 ford escape. the contact stated that while driving at various speeds, the power steering would intermittently fail without warning. the contact stated that the power steering functionality would return upon restart of the engine. the contact had spoken to a dealer who informed him that his vehicle was not included in nhtsa campaign number: 14v284000 (steering). the contact also spoke to an independent mechanic who was familiar with the failure and informed him that a sensor would need to be replaced. the manufacturer was notified of the failure and promised the contact a call back from a manager however, the contact had not yet heard from a manager. the vehicle had yet to be repaired. the failure mileage was approximately 160,000.

The power steering in my 2011 ford escape is producing a grinding noise along with vibrations strong enough to make the steering wheel rock back and forth while in park. in driving the vehicle you have to actually fight the wheel to maintain your position in the lane. the car will be inspected by a certified service center by thursday, 1/19 if not sooner. i will be able to provide more information once it is inspected. in having to fight with the steering you had to be aware of cars and objects nearby as it had a tendency to jerk the wheel off course. the car did not display and warning messages or symptoms prior to this current event.

The contact owns a 2011 ford escape. the contact stated that while making a right turn at 10 mph, the power steering failed with two unknown warning lights illuminated. the contact had to use excessive force to complete the turn. the contact stated that the failure initially began intermittently; however, the failure had become more frequent over the years. the contact had taken the vehicle to a dealer where he was informed that his vehicle was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was also notified of the failure and referred him to nhtsa for assistance. the vehicle had yet to be repaired. the failure mileage was unknown.

From what i have read online, the power steering system on these cars has been recalled due to it randomly cutting off and accident risk growing. ford recall #14s05. my car is experiencing all of the same issues but it falls 5 months outside of the window of the recall. mine was manufactured feburary 2011 and the cut off is september 2010. is there anything i can due about this?

The contact owns a 2011 ford escape. the contact stated while starting the vehicle, the power steering assist fault warning light was illuminated, and the steering wheel became difficult to turn. the contact was able to drive to her residence at slow speeds. the vehicle was not diagnosed or repaired. a dealer was not contacted. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the manufacturer had not been informed of the failure. the failure mileage was approximately 160,000.

The contact owns a 2011 ford escape. the contact stated while driving on three separate occasions, the steering wheel locked up without warning. the vehicle was taken to the local dealer where it was diagnosed that the power steering control module needed to be replaced. the contact was provided an estimate however, the vehicle was not repaired. the contact stated the failure was related to nhtsa campaign number 14v284000 (steering). the manufacturer was notified however, no further assistance was provided. the failure mileage was approximately 93,000.

2011 ford escape xlt power steering column assembly internal failure. power steering lost. the steering wheel locks up while the car is in motion causing no control of the vehicle. same as the ones recalled. my vin number falls short two days after the ford recall window #14s05. nhtsa recall # 14v284000

The contact's son owns a 2011 ford escape. the contact stated after the vehicle was serviced for front brakes at an independent mechanic; while driving 35 mph, the steering wheel became difficult to turn. the contact stated that the traction control warning light was illuminated. the contact parked on the side of the road and restarted the vehicle. the contact stated she depressed the traction control button and was able to regain control of the steering wheel. the contact took the vehicle to an independent mechanic and associated the failure with nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the contact called the local dealer and made them aware of the failure. the vehicle was not repaired but was pending repairs. the manufacturer had been informed of the failure. the failure mileage was 111,982.

In the last month, the car has gone into manual steering mode by itself. it looses power steering. the risk of accident is significantly higher when this happens. the car has not been inspected by a dealer yet. i have an appointment on thursday, feb 10, 2022. the is a open recall, 14s05, however, when i spoke to the dealer they were not aware of it. i also called ford customer service and the rep there didn't know about it either. my car 2011 ford escape was built at the kansas city plant. there is no warning when this happens.

The contact owns a 2011 ford escape. the contact stated that while driving at an undisclosed speed, the power steering assist failed and the steering wheel locked up. the contact restarted the vehicle to correct the failure. the dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa. the failure mileage was 182,479.

Hello i am contacting you about my 2011 ford escape. approximately january 14, 2022 i was driving on the freeway when my steering started to feel slightly rigid. i got off the freeway and pulled into a parking lot where i attempted to maneuver into a space when my power steering went completely out .it appeared to be manual steering only. i had to slam on my brakes to keep from hitting the vehicle next to the space i was trying to park in. there was no warning prior to this event. i contacted ford who opened a case. i explained i had found on the internet this had been recalled however my vin number was not in the recalled numbers. the dealer told me they charged $140 an hour to diagnose plus if it was not covered that is additional .the ford representative advised me to take it to the dealer to be inspected. the dealer confirmed there is a power steering failure and it did need to be replaced however it was going to be at my cost as it was not covered under the recall. this amount is close to 800.00 the dealer has had my vehicle since january 21st almost 3 weeks now. they have not provided or offered a vehicle while i wait. they advise me they are waiting on parts and they would call me when they have completed the repairs after my second call for an update. i also have a recall i was contacted about which they are going to take care of at the same time. the case number ford assigned me is as follows cas34964338 i am very fortunate i was able to get off of the freeway before losing complete steering ability. my vehicle is at germain ford in beavercreek ohio. safety recall 14s05 for my exact circumstances doesn't include my vin # but includes exact problem in the recall. my vehicle was made at the kansas plant. mr michael berardi from ford wrote an article which i found on internet which instructs dealers to fix the defect free of charge even if they didn't receive a recall letter 800-325-5621. they refused to speak with me and said they only talk with dealers.

The contact owns a 2011 ford escape. the contact stated while driving at various speeds, the steering wheel became difficult to turn. the contact stated no warning light was illuminated. the vehicle was not taken to be diagnosed or repaired. the manufacturer was informed of the failure. the contact was awaiting a response. the failure mileage was approximately 112,000. the consumer stated the torque sensor failed and was not covered by the recall 14s05, which was expired.

I tried to get fuel late at night in winter warning after work and upon doing so, the nozzle at the gas station would not fit properly to fuel the tank. gas began to leak out as i was fueling the vehicle, squirting up onto my body and clothing. i did not understand why the nozzle did not fit, however i needed desperately to get gas so that i could return home in a mountainous area where i live. i tried filling the gas tank slowly to no avail. then i proceeded to another gas station as there are not many around, and again nozzle would not enter the tank. this time i couldn't even turn on the pump. after inspecting the situation, i could see that the fuel tank area looked as though the hole for the tank no longer accepted nozzles, the fuel filler area seemed to have slipped and i now i am unable to get gas at all. there was no warning- this just happened suddenly, putting me in a dangerous situation, with gasoline on my clothing, freezing temperatures and nearly stranded. luckily i had enough gas to get home, however i can not fuel my tank and this could have been a dire straights emergency.

When driving, the power steering goes out and you are not able to steer the car. it is very noticeable when i am making a right or left hand turn. you have to turn the steer wheel manually (a lot different from manual steering in older cars). when this happens, i put the car in neutral, turn the car off, restart the car, and put it back in drive. this temporarily fixes the problem. very difficult to turn the wheel. it is extremely stressful and difficult to control the car at that point. i have not been in an accident yet and no bodily harm has been caused; however, i am hoping it doesn't ever happen. i was told by ford that this is the electric power steering gear. there was a recall for ford escape 2011 and my vin is not included. it should be as i am experiencing the same problems. there is no warning before this happens. it just happens and you cannot prepare for it. i would truly appreciate to be included in the recall as i do have a 2011 ford escape and i am experiencing the same problems/issues the other cars did that were included in the recall. as this was purchased as a used car, i was not aware of the possible recall and this problem. the date below only indicates the most current incident.

The contact owns a 2011 ford escape. the contact stated while driving at an undisclosed speed, the vehicle experienced a loss of electric power steering assist. the dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and referred the contact to file a complaint with nhtsa. the contact related the failure to nhtsa campaign number: 14v284000 (steering) however, the vin was not included in the recall. the failure mileage was 91,910.

When driving under 15mph the steering is hard to turn as if the power steering has gone out completely. when you turn the engine off then car is able to turn until it happens again.

Ultimately, what happened was a loss of steering control. i did not completely lose steering, but suddenly with no warning, my vehicle became very difficult to steer (required a lot of "muscle power" to turn the wheel. the vehicle is available for inspection if necessary.) sudden loss of steering control is a pretty obvious safety risk! the problem has not yet been reproduced/confirmed by anyone as it just happened yesterday (3/21/2022.) i am doing research into whether there was a recall on my vehicle for this issue before we take it in for repairs. no inspections have been done by anyone yet. this happened at a lower speed (while turning into a parking lot, mid turn, at the point where you are letting your steering wheel recover and starting to pick up speed again, so i was probably going 10 - 15 mph.) there were no warning lamps or messages prior.

When i start my 2011 ford escape it randomly looses all power steering. i have to put car in park & turn it off, then back on & the power steering returns. this is very dangerous because what happens if i loose all steering while on the highway. upon researching the problem i have found that a whole bunch of other 2011 ford escapes have a recall for the exact same problem. i took my car to be inspected and diagnosed by the dealership i bought it from( it's the torque sensor) , they said however that my car isn't under the recall. it should be. this is a serious safety hazard. my dealership is willing to fix it but it will be a complete out of pocket expense that i can't afford right now. all of us other folks are having the exact same issues for the exact same car and we are not under recall.

The contact owns a 2011 ford escape. the contact stated while driving approximately 5-10 mph and making a turn, the vehicle lost power steering inadvertently. there was no warning light illuminated. the contact continued to drive by using physical strength to steer the vehicle. the contact stated upon reaching her destination, she turned off and restarted the vehicle and the vehicle regained power steering functionality. the contact stated that the failure recurred while driving. the local dealer was notified of the failure. the vehicle was not diagnosed or repaired. the vehicle was taken to an independent mechanic where it was diagnosed that the software for the power steering control module (pscm) and the instrument cluster module needed to be updated, and the torque sensor signal needed to be replaced. the independent mechanic informed the contact that the failure was associated to nhtsa campaign number: 14v284000 (steering). the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and informed the contact that they could not assist as the vin was not included in the recall. the manufacturer referred the contact to the nhtsa. the failure mileage was approximately 128,000.

The contact owns a 2011 ford escape. the contact stated that the air bag warning light was illuminated upon starting the vehicle and remained illuminated while driving. the vehicle was taken to the dealer where they diagnosed that the front passenger’s side air bag sensor was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and confirmed that the vehicle was not included in a recall. the approximate failure mileage was 195,500.

Complete power steering failure

Got rear ended/t-boned in january 2022 at low rate of speed, started having issues for the first time since 2011, check engine light comes on periodically since the accident, power steering has gone in and out periodically since the accident, engine seems to stumble periodically since march 2022, ac has never worked since 2011, recently (june 3rd 2022) the tire pressure sensor light has come on despite air pressure being adequate in all 4 tires, took car to a collision specialist and they repaired cosmetic damages but cleared 3 codes and did not repair/resolve any of the actual issues affecting drivability and safety because they could not attribute it to the mechanism of accident, took the print out of codes in to my normal mechanic when i got the tires and oil changed june 3rd 2022 and he said if there were no active codes i would have to take it to the dealership, yesterday june 24th 2022 while waiting for a light to change the car pedals suddenly stopped working, car stayed idling at a stop while still in drive, would not work even when shifted into park, drive, or reverse, air still blowed, music still playing, a horrid smell started to fill the car, turned everything completely off and turned hazards on and waited for 2 minutes then turned the car back, car resumed working with tire pressure light still on and smell still coming out of engine. car now smells constantly of putrid burning plastic/carpet and stumbles frequently, had the car stumbled while at a high rate of speed during rush hour, both mine, my infant son, and the other drivers lives' could've been devastated or lost. these are the codes they reset at time of incident/repair 1) anti-lock brake system: c1963-20 - stability control inhibit warning 2) accesory protocol interface module: u3000-04 -control module - system internal failures 3) power steering control module: b2278-2f - steering shaft torque sensor malfunction

The power steering goes out and you are unable to turn the wheel. it is very dangerous especially for my wife it’s happens at least once a week. when you turn the ignition off and turn it back on everything seems to reset.i noticed that there are some recalls on this problem with some of the 2011 ford escapes i am hoping and assuming mine is covered under the warranty because it’s the exact same issue we have not had any inspection done yet i was just researching online what steps i could take and this site came up i would love for somebody from ford to look at it

Hood latch is stuck. will not open.

The contact owns a 2011 ford escape. the contact stated that while starting the vehicle, the power steering assist failed with the traction control, and an unknown warning light illuminated. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. the contact related the failure to nhtsa campaign number: 14v284000 (steering) however, the vin was not included in the recall. the failure mileage was 129,861.

Power steering assist fault. lost power steering intermittently then once pulling in to safe space lost all power steering. available for inspection. safety of myself and others in that i was driving on a busy road and lost the power steering. car goes to mechanic on the 3rd. no other warnings besides the notification on the dash and the fast beeping.

The contact owns a 2011 ford escape. the contact stated while driving at 50 mph, he heard abnormal knocking sounds coming from the engine. the oil pressure warning light was illuminated. the contact pulled to the nearby gas station where an independent mechanic inspected the vehicle and informed the contact that the engine had thrown a rod and there were metal shavings in the engine oil. the contact stated the failure increased significantly while driving at 50 mph. the contact veered to the side of the road and unlocked the doors. another driver informed the contact that there there was a fire underneath the vehicle. the contact was able to extinguish the fire with a fire extinguisher. there were no injuries sustained. the contact stated upon towing the vehicle there was a significant amount of oil leaked from the oil pan onto the tow truck vehicle. the vehicle was towed to the dealer who diagnosed that the engine blew up and had shattered. the dealer diagnosed that the engine needed to be replaced and additional repairs needed to be completed. the vehicle was not repaired. the manufacturer was notified of the failure and a case was opened. the failure mileage was approximately 151,000.

When i turn at slows down and stalls. nearly cuts off

I am the second owner of my 2011 ford escape limited. i live in michigan. the previous owner also lived in michigan. i purchased this car january of 2021 from sundance in st john’s. recently we have had a noise coming from the rear passenger shock and i took my car to a firestone to get it repaired. they made me aware of my shock rusting through the body and into my trunk panels. the car was deemed unsafe to drive at just less than 230,xxx miles. this car is just over 10 years old and has been beautifully maintained. i have all documents pertaining to maintenance and i recently spent $9000 dollars on this car from the dealership. surely this isn’t an issue that started in just this last year as the entire frame where the shock was attached had rusted through. i frequently drive myself and my family around and this not only has been disruptive but could have easily caused harm if gone unnoticed. there was no warning light, there was no indication that it would fail, i am glad i caught it right away. even july of 2021 i spent about 1.5k on repairs and it was not mentioned to me then that this could be an issue. this is not the kind of issue that happens over night. i am glad no harm was done to me or my family, but i feel cheated.

I found a piece of rusted metal on my garage floor. after having both my mechanic and the man who did earlier body work on this vehicle it was found that the shock tower is rusted. to the extent that the driver's side back wheel is leaning into the fuel line. making my escape unsafe to drive. there are many youtube videos that discuss this problem. so, this is not an isolated case. this is a safety concern that should lead ford to recall and repair the escape that this affects.

The electric power steering failed several times while driving. have to turn off and on the get it working again. it fails without warning while driving. informed dealer and they stated don’t worry about it that it is not on recall. it is very dangerous to drive and happens without warning. this vehicle needs a recall to be able to fix this serious dangerous situation. i have to drive with kids in the car. this is a serious hazard to me and others. other cars of this type and year has had recalls to fix the very same problem. thank you

The contact owns a 2011 ford escape. the contact stated that after starting the vehicle the power steering malfunctioned and the steering wheel was difficult to turn in either direction. after turning off and restarting the vehicle, the power steering operated normally. the contact indicated that the power steering failure was intermittent and no warning lights were illuminated. the cause of the failure was not yet determined. the manufacturer was notified of the failure and the contact was informed that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the contact indicated that the vehicle had experienced the failure listed in the recall. the local dealer was not notified. the failure mileage was 110,000.

The contact owns a 2011 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. the vehicle was taken to the dealer where it was diagnosed that the steering module needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. the contact related the failure to nhtsa campaign number: 14v284000 (steering) however, the vin was not included in the recall. the failure mileage was approximately 128,700.

Back in june, i took my vehicle to have it checked out. when i accelerate, the suv would feel like it was dragging something under the tires and riding very rough and bumpy, actually the vehicle was shaking while driving, then it would stop when i slow down. even when i turn off the engine for a few hours and then drive it, its fine. no warning lights on dashboard. fred beans replaced spark plugs, changed filters, cleaned throttle body, oil change. now it 's doing the same thing. if i am idle in park with ac on for a few minutes, it does it. sometimes after i fill it with fuel, it does it. as far as i am know, they never checked the fuel pump. suv shakes for about 2 minutes then stops. it feels as though i am getting a flat in all tires.

The contact owns a 2011 ford escape. the contact stated while her daughter was driving 55 mph, the steering wheel became difficult to turn. the contact stated no warning light was illuminated. the driver was able to exit the highway and park the vehicle. the driver was able to restart the vehicle and continue driving to her destination. the contact's husband was able to drive the vehicle to the residence while continuing to experience the failure. the contact took the vehicle to an independent mechanic and was informed of the power steering torque sensor, the electronic power steering assembly, and the rack and pinion assembly failure. the vehicle was not repaired due to parts being on backorder. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer had been informed of the failure. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the failure mileage was unknown.

The power steering failed. there was a recall of 2011 ford escapes made in kansas city for this issue (electrical power steering failure), but only for certain vin numbers. i believe this was issues in 2014. this vehicle was not included in those vin numbers. how can they be sure that they selected all the correct vin numbers. i have seen reports on the internet from other ford escape owners that state they same issue. should the recall be extend to all ford escapes from the kansas city plane for the years that were included in the original recall. they car is having to be towed for repairs since it is not safe to drive. i did contact ford prior to making this complaint. they are sticking to the vin number restriction that they said was approved by the nhtsa.

The contact owns a 2011 ford escape. the contact stated that after turning off the cruise control to reduce the speed from 65 mph to 60 mph, the contact depressed the brake pedal to adjust the speed and then depressed the accelerator pedal to readjust the cruise control however, the vehicle failed to accelerate as needed. the contact then coasted to the side of the road and shifted the vehicle into park(p) then to drive(d), reverse(r) and then neutral(n) while depressing the accelerator pedal however, the failure persisted. there were no warning lights illuminated. the contact called roadside assistance who was unable to identify the cause of the failure. the vehicle was towed to a certified mechanic who diagnosed that the transmission was faulty and needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure and opened a case. the approximate failure mileage was 44,000.

The contact owns a 2011 ford escape. the contact stated while driving 50 mph, the steering wheel became difficult to turn. the contact stated no warning light was illuminated. the contact was able to park on the side of the roadway and restarted the vehicle. the contact was able to drive to her residence. the contact took the vehicle to an independent mechanic and was informed that the power steering fluid needed to be added to the vehicle. the vehicle was not repaired. the contact called the local dealer and made them aware of the failure. the vehicle was not repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the manufacturer had been informed of the failure. the failure mileage was approximately 139,000.

My lug nuts on my 2011 ford escape swelled up and had to be replaced because the caps broke off at a cost of$139.10

My wife was driving the car when the power steering went out. she was able to drive the car home. when i started the car later and used it the power steering worked. later we drove the car to the pharmacy and when i started it there was no power steering. i shut the car off for a minute and then started it and power steering was back working. we took the car to a mechanic and the power steering worked while they had it and they could not find a problem. we are worried about driving it now because that seems like an unsafe situation. i know there was a recall for earlier models but our car seems to have the same issue.

The contact owns a 2011 ford escape. the contact stated that while driving approximately 30 mph, the power steering suddenly failed causing the steering wheel to become difficult to turn in either direction. the vehicle was towed to the local dealer who diagnosed that the steering shaft torque sensor was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure but no assistance was offered. the contact was informed that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the contact indicated that the vehicle had experienced the same failure listed in the recall. the failure mileage was 127,609.

Subframe is rotted and its so common why does ford not doing anything on this

Loss of power steering while driving the vehicle. no warning the steering just goes out while driving. no inspection done by anyone but available to be inspected. definitely puts our family at risk while driving.

I am a 79 year old disabled man when i stopped at th spokane va hospital the driver's door would not unlock. i tried everything i could and could not unlock the door.to get out.even the key is only an electric switch there is no mechanical way to open the door. if i had been in an accident and the car was on fire i would have died. as is i had an extremely dificult time climbing out of the car. i drove to a ford dealer to see if they could fix it but they told me it would be two or more weeks before they could help me. i asked them if i had to stay in that car for all that time.

My steering got heavy and hard to turn. loss of power steering. i had a diagnostic done and my torque sensor in my steering is bad. i know there is already a recall on the 2011 ford escape, but my vin number wasn't on the list. thank you

The contact owns a 2011 ford escape. the contact stated that while her husband was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. the vehicle was taken to the dealer where it was diagnosed that the power steering gear needed to be replaced. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the contact related the failure to nhtsa campaign number: 14v286000 (steering) however, the vin was not included in the recall. the failure mileage was 146,918. the vin was unavailable.

The contact’s grandmother owns a? 2011 ford escape. the contact stated that while his grandmother was starting the vehicle, the vehicle experienced a loss of power steering assist with the power steering assist warning light illuminated. the vehicle was towed to an independent mechanic who diagnosed that the power steering assists sensor needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the contact related the failure to nhtsa campaign number: 14v284000 (steering) however, the vin was not included in the recall. the failure mileage was approximately?142,000.

While driving the vehicle the power steering assist failed, causing the vehicle to become difficult to steer. there was no warning light or other sign of a problem before the assist failed. driver was able to safely pull the car over (with some difficulty) without incident, but the car was not safely derivable. car was towed to dealer, where they tried to reset the sensor. upon test driving the steering assist worked for a short time, and then failed again. diagnosis was a sensor failure. dealer replaced the steering column (including a new sensor). cost of repair $2,125.07 including parts, labor, towing and sales tax. this car is registered in my wife's name (rebecca a staffel)

The contact owns a 2011 ford escape. the contact stated while driving 40 mph, the steering wheel became wobbly without warning. the contact took the vehicle to an independent mechanic and the steering knuckle was replaced. two months after the repair, the contact attempted to make a right turn at a stop light, but the steering wheel failed to operate without warning. the contact drove straight onto a median due to the failure. the contact was able to restart the vehicle and drove to a dealer. the vehicle was then diagnosed with steering sensor failure. the manufacturer was notified of the failure and informed her that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was not repaired and remained in the possession of the dealer. the failure mileage was approximately 190,000.

The contact owns a 2011 ford escape. the contact stated while his wife was driving approximately 60 mph, she felt the steering wheel was more difficult. the contact stated that his wife was able to drive the vehicle back to the residence where he turned the vehicle off and on, and the power steering functionality returned. the contact stated that the failure was an intermittent failure. the contact stated that his wife was not aware of any warning lights being illuminated during the failure. the contact had not taken the vehicle to a local dealer or independent mechanic. the vehicle had not been repaired. the contact researched online and related the failure to nhtsa campaign number: 14v284000 (steering). the manufacturer had not been informed of the failure. the failure mileage was approximately 90,000. the contact stated that they have contacted several dealers as well as ford about the issues.

The contact's son owns a 2011 ford escape. the contact stated while his son was driving 20-25 mph, the power steering failed inadvertently, and the vehicle became extremely difficult to steer. the contact's son was able to continue driving by using physical strength to manually steer the vehicle. the contact's son pulled into a parking a lot and turned off the vehicle. the contact stated that the vehicle was restarted, and the power steering became operable. the dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under nhtsa campaign number: 14v284000 (steering) as the vin was not included in the recall. the vehicle was not repaired. the failure mileage was approximately 158,000.

Power steering will randomly stop working while driving. appears to the same problem that is covered in nhtsa 14v284000 recall over a defective steering torque sensor, however my escape appears be outside the date range for the recall that effected other 2011 escapes.

The contact owns a 2011 ford escape. the contact stated that while depressing the accelerator pedal, the vehicle would not properly accelerate. additionally, while the vehicle was idling, the vehicle was shaking abnormally, with an abnormal burning metallic odor outside the vehicle. the vehicle was taken to the local mechanic who diagnosed that the ignition coil for cylinder #2 had melted and a computer failure also occurred. no further information was available. the vehicle was not yet repaired. the manufacturer was notified of the failure. the local dealer was not contacted. the failure mileage was 85,000.

The contact owns a 2011 ford escape. the contact stated while driving 10 mph from a stop light, the vehicle lost power steering functionality. the contact stated no warning light was illuminated. the contact pulled off the road and stopped the vehicle. the contact turned off and restarted the vehicle and the power steering functionality returned. the contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the power steering assist needed to be replaced. the vehicle had not been repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 155,000.

I have lost power steering x 2 on the freeway, 70 mph. i had it in for repair at a ford dealership, they said it was the alternator and repaired with new alternator. started to loose power steering again, same situation. now i read that there are hundreds of other people with similar problems, ford has done a limited recall but has left the rest of us with no recourse. how can all of us get this information in mass before someone does get killed. there have been accidents and some injuries to those recalled, but nothing for the rest of us. are we just to keep driving these unsafe cars? this is reportedly the eps system. ford says there should be a warning light, but mine has had no such warning lamps.

The contact owns a 2011 ford escape. the contact stated that while driving at various speeds, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. the contact stated that after restarting the vehicle, the power steering operated as needed. the vehicle was taken to the local dealer who diagnosed that the power steering module was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was contacted and informed that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the contact stated that the vehicle had experienced the failure listed in the recall. the failure mileage was 150,000.

The contact owns a 2011 ford escape. the contact stated while exiting a parking lot, the vehicle lost power steering functionality without any waring. the contact turned off and restarted the vehicle and the vehicle operated normally. the vehicle was taken to an independent mechanic and the contact was informed that the power steering control module needed to be replaced. the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was not repaired. the failure mileage was 115,000.

Power steering gave out while driving down highway. checked out by mechanic and no cause found. this vehicle has a recall involving the steering torque sensor, specifically to vehicles manufactured in the kansas plant....but only a specific group that were assembled during a specific time frame ending september 11, 2010. my vehicle was assembled in the kansas plant in january 2011....4 months after the affected vehicles. i believe my vehicle is affected by this and my torque sensor is faulty

I was driving down the road a couple months ago and my steering would go out randomly and then kick back on and some times it would kick off and i would have to pull over and turn the car off and turn it back on and it would start working again. there has been a couple times i would be driving down the highway and it goes out. now the power steering is out completely. i see that other vehicles like my are being recalled and my car doesn’t i’m confused. it’s very dangerous, considering i will have a child soon and won’t drive this vehicle with my child

The contact owns a 2011 ford fusion. the contact stated that the front passenger’s side seat belt failed to operate properly, and the retractor malfunctioned. no warning light was illuminated. the vehicle was not diagnosed or repaired. neither the dealer nor the manufacturer was notified of the failure. the failure mileage was approximately 64,000.

The contact owns a 2011 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and transferred the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 220,000.

Electric power steering failed without warning while driving.

The contact owns a 2011 ford escape. the contact stated while driving 15 mph and making a left turn, the steering wheel became stiff and the vehicle momentarily lost power steering assist; the vehicle immediately regained power steering assist functionality. on another occasion, while driving 15 mph and making a right turn, the failure recurred, and the steering wheel became stiff with an audible beeping sound and the steering assist failure warning light illuminated. the contact was able to drive the vehicle home. the vehicle was diagnosed by an independent mechanic, and the contact was informed that the vehicle had experienced the failure listed in nhtsa campaign number: 14v284000 (steering). the contact was referred to the dealer for assistance. the independent mechanic reset the power steering assist fault code. the dealer was contacted but offered no assistance because the vehicle had a salvage title. the manufacturer was not contacted. the failure mileage was 100,000.

The contact owns a 2011 ford escape. the contact stated that while driving at various speeds, the power steering assist failed to operate as needed. the contact called the dealer and was informed that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was diagnosed and repaired by the dealer. the manufacturer was not notified of the failure. the failure mileage was approximately 70,000.

Power steering goes on and off without warning, you will just hear a click sound. it appears that there is a short circuit somewhere as it also affects my temp control, radio and dash gauges. we almost had an accident as a family of 4 driving in i88.

The contact owns a 2011 ford escape. the contact stated while her husband was driving 70 mph, the vehicle shuddered significantly and made abnormal knocking sounds. additionally, the vehicle lost power steering functionality. there was no warning light illuminated. the contact's husband veered to the side road and turned off the vehicle. the contact stated upon restarting the vehicle, the power steering became operable. the contact's husband was able to drive to the residence; however, the failure reoccurred intermittently while driving. the contact stated that the failure persisted. the vehicle was taken to an independent mechanic where it was diagnosed that the failure was related to nhtsa campaign number: 14v284000 (steering); however, the vin was not included. the dealer was notified of the failure and referred the contact to the manufacturer. the manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the recall due to the manufacture date. the failure mileage was approximately 97,000.

Escape was parked in driveway when i opened hatchback/lift to retrieve items. suddenly the windshield shattered. no one was inside the vehicle at the time. there has been no reproduction/confirmation by a dealer. as new owner of the vehicle purchased from dealer, it has been inspected in both va and in md on 01/13/2023. there was no warning.

Steering malfunctioned while i was driving. my safety was at risk because i was driving it. no dealer has not seen car yet had to make an appt for later date due to availability. when power steering failed led message came up at the same time so there was no prior warning.

Electric power steering fails while driving. car is available for inspection. power steering failure while driving is an extreme safety risk. problem has been confirmed by an independent mechanic. car goes to the ford dealer in two weeks (earliest appointment). vehicle has not yet been fully inspected. no warning lights or error codes were shown. it appears that this vehicle should have been recalled by ford but was not.

Rust is happening at an increasing rate on the rear wheel wells and rear lift gate.

I have lost the ability to steer my car while driving several different times, able to pull over and turn car off. when car is restarted the steering electric power assist system kick in and i am able to continue driving. the recall was from vehicles from 20006 thru 2010/ my vehicle is a 2011 apparently there are still problems.

The contact owns a 2011 ford escape. the contact stated while driving 40 mph, the vehicle lost power steering functionality with the steering wheel shaking abnormally. the contact was able to pull over. the vehicle was taken to independent mechanic and the mechanic stated that the vehicle was experiencing the failure listed in nhtsa campaign number: 14v284000 (steering). the dealer was contacted, and the dealer stated that the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was not contacted. the failure mileage was 120,000.

When starting the car the steering wheel shakes and it is hard to turn. shutting the car off and restarting would sometimes fix it. but now it happens every time. installed a new power steering torque sensor. that stopped the shaking, but it is still hard to steer. taken it to a ford dealer but they just sit on the car and never get around to looking at it. this happened at 155,000 miles.

The contact owns a 2011 ford escape. the contact stated that while driving at low speeds, the power steering functionality failed to remain operational. the steering wheel failed to turn with the wheels. the steering wheel was shaking. the steering wheel failed to turn. there was an unknown sound detected outside the vehicle. the tire warning light was illuminated. the navigation system was dimmed and not responding. the vehicle was taken to an independent mechanic who informed the contact about a recall. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 143,000.

The contact owns a 2011 ford escape. the contact stated that on three separate occasions, while driving at low speeds, the steering wheel became difficult to maneuver. the contact was able to turn off and restart the vehicle on each occasion. no warning lights were illuminated. the vehicle was taken to an independent mechanic where it was diagnosed and produced code: b1342. the vehicle was not repaired. the dealer was notified of the failure and the contact was informed that the vin was not included in a recall. the manufacturer was notified of the failure and the contact was advised to contact the nhtsa hotline. the failure mileage was approximately 144,000.

Discovered my car has electric power steering not seeing a reservoir did some research and seen that there were a lot of 2011 ford escapes with safety recalls three being the main problems i've had with my car since i began financing it almost 4 years ago my last payment is in 2 weeks. went to leave a driveway and within a few seconds my steering wheel locked up and i thought it was strange that's when i found out i have electric power steering and that there has been recalls turned the car off turn to back on and it was just fine. found out that is a common thing although it may not be considered a safety recall just yet but i would believe it is a major problem because anytime in my life if i was to believe my power steering was failing me i would still have control over the wheel but this thing locks up as if i ain't going nowhere. i seen that there has been recalls for fuel systems front wheel bearings and electric power steering. my engine light has been on for a very long time and people say it's because of the o2 sensor causing a misfire to appear random. my front wheels kind of knock making me think it could be between the rack axle and bearing. other than that my radio face button stopped working one day as if they were possessed until they completely shut off and i have no access to it besides the steering wheel components. rear wiper stuck in the up position one day was causing a tick i could hear with no power and no key in the ignition that caused my battery to die several times 2 years in a row. realized unplugging my rear wiper made it quit but i can't use my front washer fluid without it being unplugged. and my ac open air max ac and heating cooling climate control buttons work but the blower only works on high making me think yet another electrical issue being the blower speed regulator is bad. i would say these are safety issues package together. this website says i have 0unrepaired recalls. might try fix it with a torque sensor/calling dealership.

The contact owns a 2011 ford escape. the contact stated that the vehicle was taken to an independent mechanic for a routine maintenance inspection, and he was informed by the mechanic that the front subframe engine cradle displayed rusted holes and corrosion located near the control bracket and the contact was concerned for his safety. the contact also stated that the rear wheel rails had started to rust. the dealer was notified of the failure and the contact was informed that a fee would be charged for the repair. the vehicle was not repaired. the dealer was notified of the failure. the manufacturer was notified of the failure and the contact was advised to call the nhtsa hotline. the failure mileage was approximately 160,000.

The contact owns a 2011 ford escape. the contact stated that the rear windshield wiper motor failed to deactivate, causing the battery to drain. the vehicle was taken to the dealer, where it was diagnosed that the rear windshield wiper motor needed to be replaced; however, the dealer confirmed that the warranty had expired. the contact stated that the dealer had previously replaced the rear windshield wiper motor; however, the failure recurred. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 200,000. the vin was unavailable.

The power steering keeps going out and the car becomes almost impossible to control. i have to turn the car off and on several times for it to work again. i am scared to drive it because i do not want to wreck. no warnings it just goes out. this has happened on numerous occasions. i noticed recalls on this for the same reason on the same vehicle. why does my car not have the same recall?

Rust around wheel wells and rear liftgate along bottom edge.

The contact owns a 2011 ford escape. the contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound coming from the steering column before the power steering malfunctioned and the steering wheel became difficult to turn in either direction. the cause of the failure was not yet determined. the manufacturer and local dealer were notified of the failure and the contact was informed that the vin was not included in nhtsa campaign number: 14v284000 (steering). the contact stated that the vehicle had experienced the failure listed in the recall. the failure mileage was 200,000.

Power steering fails intermittently with no warning. causes loss of steering control momentarily, then returns to normal after restarting. it has affected this vehicle sporatically since 152k miles. odometer reads 156k on 7-10-23. it has not been inspected by any mechanic, dealer, or insurance professional. this is a serious safety risk.

The contact owns a 2011 ford escape. the contact stated that while driving at 60 mph, the front driver side wheel seized and would not release. the vehicle was towed to the dealer where it was diagnosed with a fractured wheel dimension as a result the dimensions needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 82,899.

The contact owns a 2011 ford escape. the contact stated that while driving at various speeds, the brake pedal would depress to the floorboard. there was no warning light illuminated. the vehicle was taken to a dealer and the contact was informed that the brake pads needed to be replaced. the brake pads were replaced; however, the failure persisted. the brake rotors and calipers were replaced but the failure persisted. the dealer was contacted, and the contact was informed that the flex brake line needed to be replaced. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the flex brake lines were replaced by the contact's husband. the failure mileage was approximately 77,000.

The contact owns a 2011 ford escape. the contact stated that while driving into a parking area at a slow speed, the vehicle abruptly lost electric power steering assist. after restarting the vehicle, the vehicle returned to normal functionality; however, the failure recurred and had since become a regular failure. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. after investigation, the contact related the failure to nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the manufacturer was not notified of the failure. the failure mileage was 95,000.

Loss of brake assist. pedal hard and unresponsive.

The contact owns a 2011 ford escape. the contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. the contact pulled over to the side of the road and the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the subframe on the passenger’s side front had detached due to extreme corrosion, causing the front axle to become detached. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 14v165000 (structure). the manufacturer was made aware of the failure. the failure mileage was approximately 178,596. the vin was not available.

Subframe rusted only on passenger side front where the weld is to hold/ support the passenger front wheel. it snapped and wheel was completely free/ had no control over it and causing the front axle to snap.

The contact owns a 2011 ford escape. the contact stated that while driving at an undisclosed speed, the sunroof inadvertently exploded. the vehicle was not diagnosed or repaired. neither the dealer nor the manufacturer was notified of the failure. the failure mileage was approximately 129,000.

The contact owns a 2011 ford escape. the contact stated that on several occasions while driving at various speeds while making a left or a right turn, the steering wheel seized. the contact stated that she had to turn off and restart the vehicle to unlock the steering wheel. no warning light was illuminated. the contact’s father diagnosed the vehicle and retrieved dtc code: b2278. the vehicle was not repaired. the contact referenced nhtsa campaign number: 14v284000 (steering). the dealer was notified of the failure and the contact was informed that the vin was not included in the recall. the manufacturer was notified of the failure and the contact was transferred to the nhtsa hotline. the failure mileage was approximately 190,000.

The torque sensor failed while turning left at a stoplight and the power steering didn't work. it was extremely difficult to keep the steering wheel rotated in order to complete the turn. i came very close to hitting the car on the opposite direction at the stoplight and to hitting the curb. the problem has been confirmed by the dealer service center. the diagnostic trouble code (dtc)was b2278. to my knowledge the manufacturer has not inspected the torque sensor. the dealer did say the sensor had a yellow paint or chalk line it and when they received the replacement sensor, the literature called for the entire steering column assembly to be replaced if the yellow paint line was present on the failed sensor. there were no warning lights, checking engine lights, or any other symptoms of the problem prior to the sensor failure. the failure just occurred without warning in the middle of a left hand turn.

The contact owns a 2011 ford escape. the contact stated that while his daughter was driving at an undisclosed speed, while attempting to slow down the vehicle pulled to the right. the vehicle returned to normal functionality however, the failure became a regular occurrence. there were no warning lights illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the eps module. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 150,000.

The contact owns a 2011 ford escape. the contact stated that while his mother was driving at 5 mph and exiting a parking lot, the power steering assist failed, and the power steering function was inoperable. however, after driving a short distance, the power steering became operable, and she was able to safely drive the vehicle to her residence. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the contact stated that the first failure experience occurred three months ago, but the failure had reoccurred. the manufacturer was not made aware of the failure. the failure mileage was approximately 90,000.

We bought a certified pre-owned 2011 ford escape from simi valley ford dealer back in late 2014. we then gave it to our son when he started college in 2018. it has been working okay for him until three weeks ago the steering wheel locked a few times on him while driving and he took it to the local repair shop where he was told that there had been a recall on the 2011 ford escapes for issues with steering so his best bet would be to take it to the dealership. he took it to a ford dealership and they said it needed a new steering column but that it was not covered under the recall (codes did not match). we authorized the replacement of the steering column over a week ago and we keep being told that the part has not shipped from the manufacturer and that they do not have an eta as to when it will be available. i spoke to another dealership and he told me that ford is not allowing the sale of this part. part number: cl8z3c529d steering column.

Hello, i have submitted a complaint to the national highway traffic safety department on february 4, 2023 to report an issue with my 2011 ford escape. my steering wheel is locking while in motion. i have spoken to a representative who verified that my vehicle was manufactured in kansas city, mo. i viewed the recall letter that was submitted from the manufacturing company on july 1, 2014 with recall number 14s05. my case number is [xxx]. i also spoke with a representative with nhts departmi hope this isent today august 30, 2023 and was advise to edit and update my complaint. my odi 11450799. my vehicle is currently at the barton ford dealership service department at 1600 n. main st in suffolk va. this incident has occurred frequently. again the issue was reported this year in february of 2023. lately the incident has occurred everyday this past week. i do not feel safe driving this vehicle and i am afraid that having this issue could cause me to get into an accident. i hope this issue can be resolved. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2011 ford escape. the contact stated while driving 10 mph, the vehicle lost power steering assist, causing the steering wheel to become firm. no warning light was illuminated. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and determined that the vin was not under recall. the failure mileage was approximately 133,000.

While driving on a side street, the power steering failed. the steering wheel was very difficult to turn making it much more difficult to control the vehicle. if it wasn't as early in the morning as it was, there would have been more vehicles on the road and the risk of hitting another vehicle would have been much greater. the inability to control my vehicle made it more dangerous for me and others on the road. ford motor company issued a recall on 2008-2011 escapes for a problem with the steering torque sensor. i contacted ford and, even though this vehicle fits the years included in the recall, i was told this vehicle was not included in the recall. there were no warning lights, messages or other symptoms prior to the failure.

The contact owns a 2011 ford escape. the contact stated that on multiple occasions while he or his wife was driving at undisclosed speeds, the steering wheel became stiff and difficult to maneuver. the contact stated that his wife had to turn the vehicle off and restart the vehicle however, the failure recurred. the contact was unsure if any warning lights were illuminated. the vehicle was towed to the dealer where it was diagnosed that the steering column failed and needed to be replaced. the vehicle was not repaired. the contact referenced nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure and confirmed that the vin was not included in the recall and referred the contact to the nhtsa hotline for assistance. the failure mileage was unavailable.

The contact owns a 2011 ford escape. the contact stated when the vehicle was parked the key was inserted into the ignition approximately five times before the vehicle started. additionally, the contact stated on three occasions while driving at various speeds the steering wheel became stiff. the vehicle was steered to the side of the road and restarted. the vehicle was taken to a independent dealer where it was diagnosed that the ignition cylinder switch and torque sensor needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 131,000. .

Sub frame rotting out, lower control arms. know issue with a/c leaking onto frame cause extreme rust. this can/will cause loss of control when driving. purchased used and was not made aware of the issue and unknown history.

The contact owns a 2011 ford escape. the contact stated while driving 50 mph, the vehicle power steering and the a/c intermittently became inoperable. the battery warning light was illuminated. the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and determined that the vin was not included in a recall. the failure mileage was approximately 253,877.

Front sub frame rusting through that could potentially result in the control arms breaking away from the sub frame and the driver losing control of the vehicle. no incident has occurred from this, but could if not inspected and found. this was found by an independent service center. no warning lamps

My car is a 2011 ford hybrid escape and is having the same safety recall 14s05 issue for ford models; 2008-2011 escape and mariner vehicles electric power steering, yet my car was not included within this recall. problem: without any warning displayed on my car's instrument cluster message center the power steering goes out while driving. the steering wheel becomes very hard to steer, making it a safety issue for me to drive safely on the road. this problem started about a month ago (october 10, 2023} and it occurs intermittently. the problem can occur at any point of driving; from departure of being parked or during driving, the car will become hard to steer. our mechanic confirmed this problem through an auto diagnostic given on 11/02/2023 (see hi-tech auto repair attachment). additional inspections on my car or the component have not been done by the manufacturer, police, insurance representatives or others.

The contact owns a 2011 ford escape. the contact stated while driving approximately 15-10 mph and attempting to make a left turn, the power steering assist failed. the contact was able to maneuver the vehicle with excessive force to the side of the roadway. there were no warning lights illuminated. the vehicle was taken to a certified mechanic who diagnosed and determined that the power steering assist had failed. the contact was informed of nhtsa campaign number: 14v284000 (steering) and became aware that the vin was not included. the vehicle had not been repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 130,000.

Steering goes out randomly. steering becomes very stiff and sometimes corrects itself after turning vehicle off and back on.

The contact owns a 2011 ford escape. the contact stated that while his wife was at an intersection and attempting to make a left turn, the vehicle lost power steering inadvertently. there was no warning light illuminated. the contact's wife turned off and restarted the vehicle; however, the failure persisted. the contact's wife was able to drive on a straightforward roadway to his daughter's residence. the dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. the contact related the failure to nhtsa campaign number: 14v284000 (steering). the dealer informed the contact that the vin was not included. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 98,000.

My ignition is very messed up i have to push the key in way hard and twist fast to get it to work sometimes. yesterday it took me 4 hours to get my car to turn over. i have had this problem since i have had the car since 2022 it i guess it’s just getting worse. i took in to a dealership and they didn’t fix that problem they fixed the my key problem instead. the shop i took it to even asked me how do i get my car to turn on and i had to show them. you have to have the key in a certain way to get it to work well now that way isn’t even working what do i do and how can i get help getting this fixed. i am on disability and i think this should be in the recall for the ignition doing this

The power steering went out on us several times, but this last time, i was almost in a accident. also, it has a rubbing/ grinding sound in the front with a shimmy and no matter what,it won't quit.

My 2011 ford escape loses power steering while driving. there was recall out for this issues; however, my car did not receive a recall. the symptoms on the recall are the excact symptoms i am experiencing. it appears to be a fault with the electric power steering sytem. please take into consideration this is a mjor safety concern and i believe this car should have been under the recall procedure. i can be reached at [xxx] . thank you for your consideration. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Power steering will go out. sometimes if i turn the car off and back on it will come back. very stiff steering when it goes out. drives really rough when it’s out.

The contact owns a 2011 ford escape. the contact stated that while her granddaughter was driving at approximately 10 mph and making a turn, the steering wheel started spinning abnormally. the contact was unaware if there were any warning lights illuminated. the vehicle was towed to an independent mechanic and the contact was informed that the steering sensor and steering column needed to be replaced. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 85,000.

The contact owns a 2011 ford escape. the contacted stated while driving at approximately 30 mph and steering the vehicle to the right around a traffic circle, the power steering functionality failed. the contact was able to pullover and stop the vehicle. the contact turned off and restarted the vehicle and the power steering functionality returned. the contact stated no warning light was illuminated. the contact stated that the steering failure was intermittent but was a reoccurring failure. the contact had not taken the vehicle to a local dealer or independent mechanic. the vehicle was not diagnosed and was not repaired. the manufacturer was not informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 14v284000 (steering). the failure mileage was approximately 206,000.

The contact owns a 2011 ford escape. the contact stated that while driving at an undisclosed speed, the power steering function became inoperable. the contact stated that while making a turn, the power steering was inoperable, and the vehicle was very difficult to steer. in addition, the contact became aware of a failure with the electrical system. the contact stated the radio and other features did not function as intended. the vehicle was taken to the dealer; however, the failure could not be duplicated. the contact stated that after driving the vehicle, the failure reoccurred. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 90,000.

Loses power steering. recall had been fixed way before i bought it.

The contact owns a 2011 ford escape. the contact stated that while at a complete stop, the vehicle hesitated upon depression of the accelerator pedal. there was no warning light illuminated. the vehicle was taken to an independent mechanic and the contact was informed that there might have been a recall on the vehicle for the transmission. the manufacturer was notified, and the contact was informed that there were no recalls on the vin. the vehicle was not repaired. the failure mileage was approximately 87,000.

The contact owns a 2011 ford escape. the contact stated when he entered the vehicle, the vehicle was without power steering functionality. the contact stated that while the vehicle was started, the vehicle was jerking. no warning light was illuminated. the vehicle was not taken to the dealer and was not repaired. the contact referenced nhtsa campaign number: 14v284000 (steering) as a possible solution; however, the vin was not included in the recall. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline. the failure mileage was approximately 313,000.

The contact owns a 2011 ford escape. the contact stated while driving 20 mph, she became aware that the electronic power steering was not functioning properly, prompting her to pull to the shoulder of the roadway. after restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. no warning lights were illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the power steering torque sensor. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 14v284000 (steering) however, the vin was not included in the recall. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 150,000.

The contact's daughter owns a 2011 ford escape. the contact stated that while his daughter was veering around a curb the vehicle temporarily lost power steering functionality. the contact’s daughter was unsure if any warning lights were illuminated; however, 5 audible dings were coming from the system. the vehicle was taken to a local mechanic, and it was diagnosed with an intermittent power steering failure. the mechanic informed the contact there was a recall for that failure and to contact the manufacturer. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the recall was not associated with the vin. the contact was referred to the nhtsa hotline by the manufacturer. the failure mileage was approximately 130,000.

The power steering keeps locking up while driving on the highway and taking turns. driving this car when this happens is very stressful and frighting, since you have to turn the car off and move the steering wheel to loosen it up before you can drive again. this has almost cause me to have several accidents. and there is no warning when this is going to happen, it just locks up. ford has done a recall for the power steering issue for the ford escape and for the same year. they are telling me that my car is not listed for this recall. took the car to ford auto nation in july of 2023 and paid over 3000.00 to have fixed. not even a week later the steering was locking up more. took the car back and they have had it ever since. it has been 9 months waiting for this to be fixed. i would like this car to be included in the recall so i can get a refund and have my car fixed by a different dealership. i did a case number [xxx] with ford for them to just tell me my vin number isn't included in the recall. i would appreciate any assistance you can provide. this issue started back in november of 2022, but since i am in the coast guard and would spend 3 to 6 months out at sea it sat on base for most of the time. had the car shipped from california to florida in june of 2023 and took to repair shop who said it would be covered over the recall which as i explained i am being informed it isn't. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I took my vehicle to chenango ford to have its nys inspection done. after a few minutes the representative at the ford dealership came out to tell me that the front subframe had a rusted hole (rusted out) and it would cost me $4800.00 to repair the vehicle. i was able to drive the vehicle home and have filed a complaint with ford motor company the representative i spoke with is case number: [xxx] patricia johnson phone number: (866)631-3788 extension: 79606 at this time i am left with a well maintained vehicle that is no longer usable due to safety issues caused by i believe faulty engineering and vehicle design. as a disabled person on a limited income i now have lost a major means of transportation. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2011 ford escape. the contact stated while driving 30 mph and attempting to make a left turn, the steering wheel locked, causing the vehicle to drive straightforwardly towards oncoming traffic. there was no warning light illuminated. the contact stated that she stopped the vehicle and reversed. the contact stated that a road construction worker placed traffic cones around the vehicle to prevent a crash. the vehicle was towed to an independent mechanic, where it was diagnosed that the electric power steering (eps) assist motor had failed and needed to be replaced. the mechanic contacted the dealer for the part and was informed that the part was not available. the contact followed up with the dealer, who informed her that the part had been discontinued. additionally, the contact stated while the vehicle was being towed to the independent mechanic, the front driver's side lower control arm fractured due to severely rusted bolts. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 154,000.

This 2011 ford escape has a front k-frame (subframe) failure. the area where the front passenger lower control connects to the k-frame has completely rusted through, causing the lower control arm to almost detach from the vehicle at the front bushing. while driving, the steering wheel suddenly became crooked and the car was taken to a shop for an alignment. upon inspection it was learned that the k-frame has rusted in that one area so badly that the wheel could become detached if the vehicle is driven any further. i see that ford has this exact issue with 2001-2004 models and did a recall. however, they are not indicating that they are addressing this same problem with newer models.

The contact owns a 2011 ford escape. the contact stated that after driving approximately 10 mph and then attempting to park the vehicle, the power steering abruptly switched to manual steering mode and became difficult to turn. the contact stated after turning off and restarting the vehicle, the power steering regained normal functionality before the failure recurred. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 125,000.

The contact owns a 2011 ford escape. the contact stated while driving 45 mph, the power steering failed to function as needed. the contact was able to park and restart the vehicle; however, the power steering failed to regain normal functionality, making it difficult to maneuver the vehicle. the vehicle was taken to the dealer where it was diagnosed as having power steering failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 240,000.

Power steering locks up and makes it almost impossible to turn the wheel. error diagnostic code is b2278. vin is not included in the recall.

The contact owns a 2011 ford escape. the contact stated while driving at an undisclosed speed, the power steering functionality was inoperable, and the vehicle was difficult to steer. additionally, the vehicle lost motive power. the vehicle was taken to an independent mechanic; however, the contact was advised to take the vehicle to the dealer. the vehicle was not diagnosed or repaired by the independent mechanic or the dealer. the manufacturer was made aware of the failure and the contact was advised to report the failure to the nhtsa hotline. the failure mileage was unknown.

The contact owns a 2011 ford escape. the contact stated that while his daughter was driving at an undisclosed speed, the power steering failed to work as needed. no warning lights were illuminated. the vehicle was taken to the dealer. the vehicle was diagnosed with egr valve failure. the contact was informed that the steering column needed to be replaced. the contacted stated that the check engine warning light was illuminated. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 14v284000 (steering). the dealer confirmed that the vehicle was not included the recall. the manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall, and a case was opened. the failure mileage was approximately 140,000.

You turn on the car and the steering wheel is locked and this is happening every day, every time you turn on the car.

The contact owns a 2011 ford escape. the contact stated that while his granddaughter was driving 30-35 mph, the steering wheel was difficult to turn. the air bag warning light was illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the contact stated that the failure was related to nhtsa campaign number: 14v284000 (steering). the manufacturer was not contacted. the failure mileage was approximately 206,550.

The contact owns a 2011 ford escape. the contact stated while driving 10 mph, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. the vehicle returned to normal functionality, but the failure became a regular occurrence. no warning lights were illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the steering column assembly. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was unknown.

Power steering went out on wife's 2011 ford escape, checked for recall and found none for her vehicle however there was for 2008 to 2011 escapes which involved the torque sensor. i don't know why i never received a recall notice and have noticed many other people have had the same problem and ford is unwilling to do anything about it. this is a defect that could cost someone or someone's their life or serious injury and ford should be required to fix the problem. hope that pressure will be put on ford to fix the problem as they should.

The contact owns a 2011 ford escape. the contact stated that while driving at an undisclosed speed, the steering wheel was firm and difficult to maneuver. no warning lights were illuminated. the vehicle was diagnosed by an independent mechanic and the contact was informed that the steering column needed to be replaced. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 14v284000 (steering). the dealer was made aware of the failure but confirmed that the vehicle was not included in the recall. the manufacturer was not made aware of the failure. the failure mileage was approximately 78,000.

The contact owns a 2011 ford escape. the contact stated while driving 30 mph, the steering wheel was pulling to the right. there was no warning light illuminated. the contact used excessive force to regain control of the vehicle. the contact arrived to the destination and had the vehicle towed to an independent mechanic. the mechanic diagnosed the vehicle with a defective steering column. upon investigation, the mechanic discovered nhtsa campaign number: 14v284000 (steering) which was linked to the failure. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was approximately 175,000.

The contact owns a 2011 ford escape. the contact stated while the vehicle was parked, the contact attempted to drive from the parking lot; however, the steering wheel became very stiff, making it difficult to maneuver the vehicle. the contact was not able to turn the steering wheel to the right nor the left. the contact stated that the failure reoccurred. there were no warning lights illuminated. the vehicle was not diagnosed or repaired by an independent mechanic or local dealer. the contact related the failure to an unknown recall; however, the vehicle was not included. the manufacturer was not made aware of the failure. the failure mileage was approximately 75,000.

The contact owns a 2011 ford escape. the contact stated while driving at an undisclosed speed, the vehicle shuddered and jerked, with the check engine warning light illuminated. the contact also stated that while attempting to accelerate, the vehicle lost motive power. the vehicle was diagnosed by roadside assistance as a failure with the alternator. the vehicle was towed to an independent mechanic to be diagnosed as it was confirmed that the alternator had failed and needed to be replaced. the vehicle was repaired but the failure persisted. the dealer was not contacted; however, the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 134,499.

The contact owns a 2011 ford escape. the contact stated while driving approximately 45 mph, the steering wheel was very difficult to turn. the contact was not aware if there were any warning lights illuminated. the contact pulled over and called a friend for assistance. the contact was able to drive the vehicle to the residence and then the vehicle was taken to an independent mechanic. the mechanic diagnosed the vehicle and determined that the electric power steering sensor had failed and needed to be replaced. the mechanic informed the contact that the failure was related to nhtsa campaign number: 14v284000 (steering). the mechanic referred the contact to a dealer to complete the repair. the vehicle was taken to a dealer; however, a diagnostic test was not performed and the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 170,000.

The contact owns a 2011 ford escape. the contact stated while driving 40 mph, the electronic power steering stopped functioning properly, requiring increased effort to maneuver the vehicle. the power steering assist fault warning light was illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 14v284000 (steering); the vin was included, but the vehicle had already been repaired. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 102,000.

The contact owns a 2011 ford escape. the contact stated while operating the vehicle, the electronic power steering assist malfunctioned, and the steering wheel was very difficult to turn in either direction. the cause of the failure was not yet determined. the manufacturer and local dealer were notified of the failure, but no assistance was provided. the contact was informed that the vin was not included in nhtsa campaign number: 14v284000 (steering). the contact stated that the vehicle had experienced the failure listed in the recall. the failure mileage was unavailable.

Sub frame rotted out on passenger side, causing passenger side control arm to become dislodged which resulted in lost control of car! could have resulted in major accident and or death at higher speed! entire family in car.

Had my escape in for an oil change and was informed that the engine cradle (front sub frame) was rusting out. took it to a second shop and was instructed that is need to be fixed in the month or it is going to drop when i am driving sometime. the estimated cast is from $1,500 to over $2,000. that is a huge cost for me and i am not sure how i am going to afford that. i look up and it seems to be happens to a lot of 2011 escape owners and need to be looked into. it could cost someone there life.

The brakes completely failed and i was unable to stop the car except by turning up hill and applying the emergency brake. i had it repaired by ford in bangor and it turned out that the abs module had failed. it seems unreasonable that there was no mechanical backup to a failure of an electronic part.

The electric steering is not letting you turn the steering wheel while driving you have to turn the car off and let it sit before it will work again. i see there is a recall for the same year as my car but it is not included? i don’t understand why as i see that there are others with the same issues.

The contact's father owns a 2011 ford escape. the contact stated that while her father was driving at an undisclosed speed, the suspension of the vehicle collapsed, and the vehicle came to an abrupt stop. the vehicle was towed to an independent mechanic, who determined that the front passenger's side axle had fractured and had bent the front passenger's side wheel. the independent mechanic advised that the vehicle be replaced rather than repaired. the vehicle was not repaired. no further information was provided. the manufacturer was made aware of the failure. the failure mileage was approximately 170,000.

Power steering is inoperable and was verified by crossroads ford wake forest. same issue as other 2011 escapes that are covered under tsb 14-0016. my vin was not included in the tsb but is the same issue per ford dealership. vehicle is available for inspection if needed. may cause a crash since vehicle is difficult to control without power steering. power steering has been intermittently not working for approximately 2 months.

The contact owns a 2011 ford escape. the contact stated while driving 45-50 mph, the vehicle lost electrical power steering functionality and was nearly rear-ended. the contact stated that the steering wheel was significantly difficult to turn. there was no warning light illuminated. the contact was able to veer into a parking lot. a mobile mechanic determined that the electric power steering had failed. the mechanic turned off and restarted the vehicle, and the electrical power steering became functional. the vehicle was taken to the dealer, where it was diagnosed that the steering torque sensor had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under nhtsa campaign number: 14v284000 (steering) because the vin was not included. a case was opened. the failure mileage was approximately 204,043.

I lose my power steering. first time it happened i had turned the steering wheel to its’ fullest extent, then lost the power steering.when i turn off the engine and restart it, the power returns. this has happened 4-5 times in the past 4-5 years… until today. today it happened 4 times, just with normal turns (no hard banked turns) - again, i had to turn off the engine, then start it, with hopes that it reset itself. i’m 71, i can drive it without power steering, but i believe it’s dangerous and a safety hazard. is my 2011 ford escape on a list for a replacement part? thank you.

The contact owns a 2011 ford escape. the contact stated while driving 20 mph around a roundabout, the steering wheel became difficult to maneuver. the contact stated that the steering assist warning light was illuminated. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was not notified of the failure. the failure mileage was 188,000.

The contact owns a 2011 ford escape. the contact stated while driving approximately 35 mph, the contact attempted to make a right turn however, the power steering failed, and the steering wheel became difficult to steer in either direction. no warning light was illuminated. the local dealer was contacted, but the vehicle was not diagnosed or repaired. upon further investigation, the contact related the failure to an unknown recall however, the vin was not included. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 152,000.

The front subframe on the passenger side is rusted through. i have also heard this part referred to as the engine cradle. i noticed while changing the serpentine belt and had it looked at by a mechanic. took it to midas and mechanic said front subframe should to be replaced but couldn't get the part. i researched this online and found it to be a common problem. people say it may be from ac water discharge due to occurring mostly on passenger side only. the uploaded images are of my own vehicle. apparently people say these snap and the car takes a hard right turn when the wheel comes loose. i guess all the people that die don't post anything so the government isn't taking this issue seriously... uploaded images are of my own vehicle. i'm also including youtube links of other people's similar year/make, same model issue as 2011 ford escape with the same issue. the first one is apparently by a ford mechanic, fixing his mom's vehicle because he doesn't want her to die. i'm a [xxx], discovered this on veterans day 2024. survived combat, but will this faulty vehicle kill me? needs manufacturer recall, myself and many others have no choice but to drive it. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Intermittent loss of power steering.

While driving the vehicle, the power steering suddenly went out without warning.

Airbag light on/ flashing. shop says "passenger side seat belt retractor assembly" needs replaced. i switched it with a known working part, didn't fix the issue. upon further research i found that it is a known issue. source: [xxx] april 1, 2011 manufacturer communication number: sis-21841 components: air bags, electrical system nhtsa id number: 10038965 manufacturer communication number: sis-21841 summary: comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm i have contacted both local dealerships, as well as ford corporate. the remedy they all 3 offered: take it in for diagnostics (i'm already fully aware of the issue) which will cost me around $300, then they will tell me if there's even a possibly solution. they were completely unwilling to tell me if they could fix the software issue without first paying for their diagnostic service, even though it's a known and recorded issue, with the nhtsa id number: 10038965 as well as the manufacturer communication number: sis-21841. upon researching complaints, i have found that i am by far not the only person who has this exact issue. note: "date of incident" is when i purchased the vehicle, mileage is the mileage at the time of purchase, it has had the light on since before that date and mileage. i tried to resolve this issue then, and recently have been trying again, in hopes that there has been a fix found finally, to no avail. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2011 ford escape. the contact stated while driving at approximately 35 mph and making a right turn, the steering wheel was difficult to turn. the contact stated that the failure was self-corrected, and proper functionality returned. the contact stated there was no warning light illuminated. the contact stated that the failure had reoccurred. the contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the electric power steering gears needed to be replaced. the vehicle was not repaired. the independent mechanic made the contact aware of nhtsa campaign number: 14v284000 (steering); and referred the contact to a dealer for assistance. the vin was not included in the recall. the manufacturer was not made aware of the failure. the failure mileage was approximately 110,000.

The contact owns a 2011 ford escape. the contact stated that upon approaching the vehicle, the contact observed gasoline leaking underneath the fuel tank. the contact became aware of a crack in the gasoline tank seal. the contact stated that there was a constant odor of gasoline on the interior of the vehicle. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 240,000.

We were sitting in a parking lot and the car was started, the steering wheel was very difficult to turn. yes, the vehicle is available for inspection. no one’s safety was at risk. this is the first time this has happened, we have had the car since july 2024, we have not taken it to a mechanic yet. the vehicle has not been inspected yet. there was no warning light or other symptoms prior to this event.

The contact owns a 2011 ford escape. the contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. the contact stated that the steering wheel was seized, and the vehicle became difficult to steer. the vehicle was taken to an independent mechanic where it was diagnosed with a failed torque sensor. the contact was informed that the steering column needed to be replaced. the vehicle was next taken to the dealer where it was diagnosed with a failed torque sensor and the contact was informed that the steering column needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was unknown.

The contact owns a 2011 ford escape. the contact stated while her husband was driving approximately 20-25 mph and making a right turn with the contact occupying the front passenger's seat, the vehicle lost power steering functionality, nearly causing the driver to lose control of the vehicle. there was no warning light illuminated. the driver was able to drive to the nearby residence of the contact's brother. the contact stated upon restarting the vehicle approximately two hours later, the power steering functionality had returned. the vehicle was taken to the dealer the following day and was diagnosed with steering shaft torque sensor malfunction. the dealer replaced and calibrated the steering shaft torque sensor twice. the vehicle was repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in nhtsa campaign number: 14v284000 (steering). the contact was referred to the nhtsa hotline for assistance. the failure mileage was approximately 138,260.

Leaking gas from gas tank where the fuel delivery pipe enters the tank

The contact owns a 2011 ford escape. the contact stated that while his wife was driving 10 mph, the vehicle lost power steering functionality. the contact stated that after restarting the vehicle, the vehicle regained power steering functionality. there were no warning lights illuminated. the contact stated that the failure was related to nhtsa campaign number: 14v284000 (steering); however, the vin was not included. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was contacted and confirmed that the vin was not under recall. the failure mileage was approximately 144,454.

The contact owns a 2011 ford escape. the contact stated that while driving at approximately 20 mph, the steering wheel became stiff, and difficult to turn to the left or the right. the contact was able to veer into a parking lot for an errand and upon restarting the vehicle the vehicle resumed normal function. no warning light was illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. upon further investigation, the contact related the failure to nhtsa campaign number: 14v284000 (steering); however, the vin was not included. the manufacturer was made aware of the failure. the failure mileage was approximately 200,000.

Top of wheel well around shock absorber broke off due to rust as well a frame disintegrating due to rust. when shock broke free part of wheel well lodged behind the tire and destroyed the brand new tire.

There was a recall (#14s05 from ford) that covered electric power steering failure in escapes and mariners from 2008 - september of 2011 made in the kansas city assembly plant. this vehicle mentioned is having the same issue, but is not included on the recall list? we diagnosed the problem with a snap-on computer here at m&d auto & trailer sales & service, llc. the customer complained that the steering wheel and column would shake and then feel like there was no power steering making it almost impossible to drive. no inspection other than at m&d auto. no lights came on but our snap-on scanner produced dtc b2278 and told us about the afore mentioned recall.

I was merging onto i-91 when the steering went out in my escape. the ramp was at a right angle and this is when i felt the tightness. there was no alert activated on the dashboard and i was not sure what happened. i drove for about 2 miles toward work and exited the highway. it was scary because i was afraid i would not be able to make the turn off to avoid the left side barrier of the bridge on my exit turn. i was unable to park at work and simply drove to a nearby mechanic. i used my flashers to make wide turns. i left the vehicle at rick’s automotive. they called a few hours later and confirmed a bad torque sensor in the vehicle.

The contact owns a 2011 ford escape. the contact stated that while his daughter was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. the vehicle was taken to an independent mechanic, who determined that the crankshaft position sensor signal experienced a loss of power, resulting in a loss of power steering assist. the contact was informed that the steering column needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 173,000.

The fuel pump was replaced and a new one was installed and now the engine is misfiring really hard and when the vehicle is placed in drive or reverse the engine tries to stall. the mechanic is saying that i will have to purchase a fuel rail pressure sensor that controls the fuel to each fuel injector. if this item or the whole fuel system is on a recall list. then i shouldn't have to pay anything to have it repaired and replaced by the dealership. i do need to be notified about this issue immediately. this is a 2011 ford escape xlt awd 4dr suv with 3.0 v6 flex fuel system.

The contact owns a 2011 ford escape. the contact stated that while his daughter was driving 10 mph and pulling into a parking lot, the vehicle lost power steering functionality. the contact was able to continue driving. there were no warning lights illuminated. the local dealer was contacted, and the contact was informed there were no open recalls on the vin for the failure. the dealer informed the contact that the rack and pinion were replaced, and a software update was performed. the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to the local dealer. the failure mileage was approximately 93,000.

The contact owns a 2011 ford escape. the contact stated that while driving at various speeds, the power steering assist function failed to operate as needed with the "power steering assist fault" message displayed on the instrument panel. the contact also stated that the steering wheel was shaking abnormally while in park(p). the contact stated that the vehicle had previously been repaired under nhtsa campaign number: 14v284000 (steering); however, the failure recurred. the vehicle was not repaired. the contact attempted to reach out to the dealer that had performed the recall repair; however, all the calls went to voicemail. the manufacturer was notified of the failure and referred the contact back to the dealer for assistance. the failure mileage was approximately 200,000.

The contact's friend owns a 2011 ford escape. the contact stated that upon starting the vehicle, the power steering assist failed to operate as needed. there was no warning light illuminated. despite the failure, the contact drove the vehicle to an independent mechanic who informed the contact that the steering column, including the rack and pinion, needed to be replaced. the manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. the contact was referred to the nhtsa hotline to file a complaint. the vehicle was not repaired. the failure mileage was unknown.

The contact owned a 2011 ford escape. the contact stated that while driving at 25 mph, as the contact was approaching a traffic light, the brake pedal was depressed; however, it failed to stop as intended. the contact moved to the other lane when the vehicle came to a stop. there was no warning light illuminated. the vehicle was taken to autozone and the contact was informed that three sensors needed to be replaced. two sensors were replaced; however, the abs sensor was not replaced due to cost. the contact stated that on the drive home, an abnormal odor was coming from the vehicle. while the vehicle was parked, the vehicle was consumed by fire and destroyed. the fire and police departments were called. a fire report was filed; the fire department stated the cause of the fire was due to faulty wiring. the contact notified her insurance company and the vehicle was towed to an unknown location. the manufacturer was not notified of the failure. the failure mileage was approximately 170,000.

Yesterday, when coming to a stop at a hwy intersection, the steering wheel suddenly would not turn. i was able to get the car to a parking lot. turned the vehicle off. approximately 15 minutes later i started the car to move it to a safer location and the steering wheel moved freely. this same steering problem happened today when backing out of my driveway. i pulled back in and turned the vehicle off. i have not tried to drive it again. haven’t taken it to the dealership yet. you have to make an appointment. one is not available within the next few days. it is thursday, i’ll call them back on monday. so the reason for the loss of steering is unknown at this time.

The contact owns a 2011 ford escape. the contact stated while driving approximately 15 mph and descending a steep grade, the contact attempted to turn the steering wheel to the right however, the steering wheel failed to turn or respond as needed. the contact stated there was no warning light illuminated. the contact stopped and turned off and restarted the vehicle and was able to regain power steering functionality. the contact had not taken the vehicle to a dealer or independent mechanic. the vehicle was not diagnosed and was not repaired. the contact had researched online and related the failure to nhtsa campaign number: 14v284000 (steering). the contact had called the manufacturer and was advised that the vin was not included in the recall. the failure mileage was approximately 69,000.

While driving my steering wheel locks up and it is hard to turn. if i turn my car off then back on it start working right then locks right back up

The contact owns a 2011 ford escape. the contact stated that while driving 35 mph, the steering wheel seized intermittently. there were no warning lights illuminated. the contact stated that on another occasion, while the vehicle was parked, the sensor failure caused the steering wheel to move back and forth with a loss of power steering assist. the vehicle was taken to an independent mechanic who diagnosed the vehicle with torque sensor failure. the vehicle was not repaired. the dealer was made aware of the failure. the manufacturer was made aware of the failure. the failure mileage was approximately 250,000.

Lost total control of power steering and almost crashed. i noticed recall 14s05 for power steering control module. it only covers cars built between 2008 and sept 11,2010. my vehicle was built october 2010 at same plant. how sure can i be that my vehicle was not built with defective part. the cost to replace the power steering control module is amost $2200. my car is at the ford dealer ship at this moment. i reached out to ford customer relations, but no such luck. i happen to own 6 fords at t he moment and have purchased nothing but fords for 20 years.this issue could have gotten me killed.

Driving down the road the vehicle power steering completely cut off. upon taking to the shop they stated it was a check engine code that referred to a recall

I have a 2011 ford eacape.... we lost power steering 2-3 years ago in my car while driving on twisty hilly roads in ithica, ny on way to get our 3 young grandchildren and thank god it was my husband driving because i probably would have been in a serious accident... tons of cars recalled... same make,same model,same year and made at same plant in kansas!!!!! but ford never recalled mu vin#..... we were stranded there and lost time from work!!!! we took it to 3 ford dealers with no help!!! wanting almost $2,400!!!!! lost time from work getting it fixed which took over 3weeks and finally our mechanic found the part!!!! power steering column!!!! how with 1,000s of complaints is mine not covered!!!! it’s the steering column!!!! it’s not like it’s a muffler!!!! now after paying to get it fixed !!!! i have since given this to my 18 year old daughter for her senior year and she lost power steering almost sending her into head on traffic!!!!! my daughter almost got killed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and yes we were told its the god [xxx] steering column again!!!!!!!!!!!!!!!!! what do i have to so to go after ford for this serious issue!!!!!! they make billions and billions of dollars selling faulty, dangerous cars!!!!!!! and are allowed over and over and over again to get away with it!!!!!! they know full well that there is a serious issue and should have recalled all of the 2011 escapes to get that part fixed!!!!!! all!!!! when are you or somebody going to put a stop to this [xxx]!!!!!!!!! almost exactly 3 years to the day of when this happened before!!!! now i have to wait again to find a part, pay tons of money again!!! and thank god my daughter didn’t get hurt!!!!! parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

All brake/abs warning lights come on and brake pedal goes all the way to the floor on startup brake system failure occurs intermittently, and repeatedly at only 50k miles. restarting the car results in some brake function with abs and check brake warnings. mechanic has read the codes which include every part of the brake system. every. single. part.

At 65 mph on highway i lost steering control, no movement of steering would change the course of the car

Tl* the contact owns a 2011 ford escape. the contact stated that while driving at various speeds, the vehicle loss power steering assist without warning. the contact stated that the power steering functionality returned after the vehicle was restarted. the contact had taken the vehicle to an independent mechanic where he was informed that the steering column needed to be replaced. liberty ford maple heights (5500 warrensville center rd, maple heights, oh 44137) and the manufacturer were notified of the failure. the contact was informed that his vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was not repaired. the failure mileage was approximately 117,000.

Tl* the contact owns a 2011 ford escape. the contact stated that while driving at various speeds, the vehicle experienced a loss of electronic power steering assist. the vehicle was taken to monaco ford (767 new london turnpike, glastonbury, ct 06033) and diagnosed with steering failure. the contact was informed that the steering column needed to be replaced. the vehicle was not yet repaired. the manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. the contact stated that there was a recall with nhtsa campaign number: 14v284000 (steering) however, his vin was not included however, the vehicle had experienced the failure stated in the recall campaign. the failure mileage was 132,000.

Tl the contact owns a 2011 ford escape. the contact stated that while driving at various speeds, the vehicle experienced a loss of electronic power steering assist. the vehicle was taken to monaco ford (767 new london turnpike, glastonbury, ct 06033) and diagnosed with steering failure. the contact was informed that the steering column needed to be replaced. the vehicle was not yet repaired. the manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. the contact stated that there was a recall with nhtsa campaign number: 14v284000 (steering) however, his vin was not included however, the vehicle had experienced the failure stated in the recall campaign. the failure mileage was 132,000.

My power steering assist light is on and i can not steer my vehicle. i got in to take my kids out and i could not steer. its too unsafe to drive, and i read this is a known issue with ford under steering issue complaints. if my vehicle is covered to be repaired under a recall i would like to know the next step. its around $1000 to fix and i can not afford this.

Driving on the interstate while driving 65mph and lost power steering, (traction control led came on) and right turn signal quit working all together - had to hold it to pull off the side of the road. i have already fixed this issue before, 4 years ago, for $2000. they quoted me $2400 again, even though there seems to be a recall for this issue with ford escapes (14s05), just not for my vin.

The power steering assist failed on my 2011 ford escape. stationary when happened. so, frustrated that i cant steer it and have two kids i need to tote around but its very unsafe and i cant drive it with my kids in the car for safety concerns. also my fuel intake failed and a warning light is on for it. i read that both of these exact issues have been recalled on this model. please help.

Tl* the contact owns a 2011 ford escape. the contact stated that at slower speeds the power steering intermittently failed to operate without warning. the contact restarted the vehicle and the vehicle resumed normal operation. the vehicle was taken to don hinds ford inc (12610 ford dr, fishers, in 46038) where they diagnosed the vehicle with a defective steering column. the contact then took her vehicle to an independent mechanic who linked the failure to nhtsa campaign number: 14v284000 (steering). the mechanic then referred her to the manufacturer who informed her that the vehicle would not be covered under the recall. the manufacturer offered no further assistance. the vehicle was not repaired. the failure mileage was unknown.

I hit a bump in the road and wheel on passenger side of vehicle when up into wheel well. almost hit oncoming traffic when i lost all steering. i took it to the ford dealership via tow truck and was told that the front subframe was completely rotten at 87,000 miles driver side is not far from breaking i was told repairs would cost as much as the vehicle is worth

I have called ford many times, as i have the same problem all the time, it shows that my car has an evaporative emission system leak code p0457. this is the 4th time that shows the same problem even after “fixing”. ford escape had this recall in 2016 but for some reason i was not sent a notice.

Tl* the contact owns a 2011 ford escape. the contact stated that while driving at an undisclosed speed, the steering ceased. the vehicle was towed to thornhill ford (u.s. 119 north 500 ford fairlane, chapmanville, wv 25508) who informed the contact that the steering wheel locks failed and needed to be replaced. the vehicle was repaired. the contact stated that the failure recurred with the steering wheel making a clicking sound. additionally, it was more difficult to steer the vehicle. the manufacturer was not informed of the failure. the approximate failure mileage was 85,000.

Tl the contact owns a 2011 ford escape. the contact stated that while driving at an undisclosed speed, the steering ceased. the vehicle was towed to thornhill ford (u.s. 119 north 500 ford fairlane, chapmanville, wv 25508) who informed the contact that the steering wheel locks failed and needed to be replaced. the vehicle was repaired. the contact stated that the failure recurred with the steering wheel making a clicking sound. additionally, it was more difficult to steer the vehicle. the manufacturer was not informed of the failure. the approximate failure mileage was 85,000.

Tl* the contact owns a 2011 ford escape. the contact stated that while starting the vehicle from a parked position, the vehicle loss power steering assist. the contact restarted the vehicle and the power steering started working as designed. the failure recurred while the vehicle was at a red light. the light turned green and the contact attempted to make a left turn and the vehicle loss power steering assist. the vehicle was restarted however, the failure persisted. there was no warning light illuminated. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was 132,000.

Tl* the contact owns a 2011 ford escape. the contact stated that at vehicle start-up, the steering wheel locked and would not turn. the contact restarted the vehicle and the steering wheel unlocked however, the failure persisted. the contact drove the vehicle to the local dealer gabriel/jordan ford (2400 us-59, livingston, tx 77351) to be diagnosed. the contact was informed that there was a failure with the power steering. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 137,567.

I stopped before entering a traffic circle. when starting and turning right to enter the traffic circle, my power steering seized up. it didn't just go dead -- it started vibrating and i could feel the motor actively resisting any steering movement. there was no audible warning and no warning lights illuminated on my dashboard. all electronics seemed to operate normally. when i turned my ignition off and on again, steering returned to normal. this is a life-threatening safety issue. i have not received any recall notices related to steering.

While driving uphill on the entrance to my college campus the steering wheel froze and i lost ability to steer the vehicle. it was very difficult to turn the wheel to get it into a parking spot. thankfully i wasn't on the garden state pkwy when this happened. i needed to have it towed because it was undriveable to my repair shop from my school campus in montclair, nj to monroe twp, nj. my mechanic did a diagnostic and advised there was a recall (nhtsa campaign 14v28400) and ford's recall number 14s05. after contacting the dealer about the recall i was advised there was no open recall. my local repair shop advised to have the vehicle towed to the dealership for diagnostic. they too advised no recall and advised repairs will cost $2700. why would a recall come up on vehiclehistory.com and specifically state 2011 ford escape and this not be eligible for my vehiicle.

Tl the contact owns a 2011 ford escape. the contact stated that at vehicle start-up, the steering wheel locked and would not turn. the contact restarted the vehicle and the steering wheel unlocked however, the failure persisted. the contact drove the vehicle to the local dealer gabriel/jordan ford (2400 us-59, livingston, tx 77351) to be diagnosed. the contact was informed that there was a failure with the power steering. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 137,567.

Tl* the contact owns a 2011 ford escape. while driving 50 mph, the power steering became difficult to maneuver. the power steering warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the steering torque sensor failed and needed to be replaced. the vehicle was repaired. the contact stated that the vehicle was previously repaired per nhtsa campaign number: 14v284000 (steering). the manufacturer was made aware of the failure. the failure mileage was 77,666.

Ford consumer satisfaction program 13n03. related to etb. car randomly would not accelerate - had to pull over three times while driving on the highway to turn car on and off. after turning car on, it was like nothing had happened.

My wife was in a accident involving her 2011 ford escape. she was hit in the front end by another vehicle and her car was totaled. her air bag didn't deploy!! she was beat up and bruised quite a bit but was lucky to not have any broken bones. i believe that if either vehicle were traveling faster than they were she might had been severely injured if not killed. i sent ford the info including the vin number 3 days ago and have not had a reply. do you think this was an anomaly or have you heard other ford escapes with the same issue?? my wife had stopped at a stop sign and said she looked both ways then proceeded to pull making a left turn when the other vehicle approached her from her left and struck her in the front end on an angle. the entire front grill and bumper were both knocked off pushing the radiator into the engine. my wife was cited for failure to yield.

Drivers side seat belt has started to release while driving. can happen multiple times in a single trip. has happened multiple times over the last month. *tr

Tl* the contact owns a 2011 ford escape. while in park and also while driving, strong fuel fumes emitting from inside and outside the vehicle. the vehicle was taken to a dealer where it was diagnosed that the fuel delivery module flange needed to be replaced per nhtsa campaign number: 16v777000 (fuel system, gasoline). the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the failure mileage was 92,000.

2nd time my throttle has been replaced ford needs to issue recalls on all ford problems.... needs to be recalled

Gas smell inside car. on third or fourth day of recurring smell, took to service. service tech had difficulty finding leak, as their was no visible drips to the ground. returned to driving while the gas smell became stronger. returned to service, this time he found the source to be the fuel pump. the problem was actually the elbow plastic neck leading into the fuel pump was spewing gas from an invisible hairline crack. the leak stops when the car is turned off. the location of the fuel pump is under the rear seat - causing a thick smell of gas and extreme danger of explosion. i have never had repair work on that part. this apparently is due to manufacture flaw in materials. i am a new widow and looking at a $650 replacement fuel pump. i considered dealing with epoxy but am afraid this will cause further damage and risk. *tr

Tl* the contact owns a 2011 ford escape. while driving at any speed, the rpms increased and the contact heard a clicking noise. afterwards, the vehicle accelerated on its own. the issue recurred numerous times. the manufacturer was notified. the vehicle was not repaired. the approximate failure mileage was 80,000.

Tl* the contact owned a 2011 ford escape. while stationary, the vehicle suddenly experienced unintended acceleration and crashed into a stone wall. the driver sustained a fractured left arm, various body bruises, right and left leg injuries, and facial lacerations. the vehicle was destroyed and towed. a police report was not filed. the cause of the failure was not determined. the manufacturer was notified. the failure mileage was 77,188. updated 12/23/16*lj updated 01/05/17.*jb

Driving and truck just cuts off. took it to the shop and first they thought it was a mass air flow sensor.. but the problem still happened. then it was said it might be throttle body. i just bought this car less than a month ago and already having major problems.

Steering problems at low speeds, harder to steer, ford shop said it was the steering turque cencor. just like the recall!

Started car to go to lunch, pulling out of parking lot steering wheel locked up, pulled in lot across street and left car running, man checked and steering still locked. turned car off and re-started...steering wheel unlocked. miles on car 110886.7, date, 09/28/2016

Vehicle would engage in jerky motion and reduced power when accelerating to highway speed followed by "throttle fault light" on instrument panel. more jerky motion during downshift/deceleration. odb2 code p2119

Driving on my way home my wrench light turned on. my car started hesitating and couldn't have control of my speed. i checked the manual and the it read the problem was some issue with the throttle body. taking it to ford dealership to see what they will say /fix.

2011 ford escape. consumer writes in regards to vehicle power failure while driving. consumer states vehicle had a defective fuel pump driver module and seeks reimbursement for repairs. *smd

Tl* the contact owns a 2011 ford escape. the contact stated that while driving at 15 mph, the steering wheel failed without warning. the vehicle was taken to robberson ford located at: 2100 ne 3rd bend or 97701 541 382 4521, where it was diagnosed that the steering pump, steering column, and steering angle sensor needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the vehicle failure mileage was 45,000.

Manufacturer recall number16s41 nhtsa recall number16v777 summary on certain vehicles, the fuel delivery module (fdm) may develop a crack in the vertical portion of the fuel supply port that could result in a fuel leak. safety risk a fuel leak in the presence of an ignition source may increase the risk of a fire. manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, recall status recall incomplete, remedy not yet available have not been notified by manufacture. dealership has not been contacted. consumer concern: vehicle fire.

I was in the process of turnig off our street and driving a short distane up our driveway to park outside our garage when my vehicle lunged forward into the garage doing considerable damage to the contents and structure. i then backed the vehicle out of the garage to avoid further damage.since i had the distinct impression that the engine was overpowerinhg the brakes i decided to turn the ignition switch off to stop the vehicle. it was then i determined that tongue of the boat trailer had severed the filter on the vehicle engine spurting the contents of the oil sump on the driveway and the trailer was impaled in the grill of the vehicle. it was also observed that the trailer had propelled the high pressure washer stored alongside it when the trailer was pulled from the garage by the vehicle.07

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the lugoff ford dealer was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer and manufacturer were not notified of the issue. the contact had not experienced a failure. (vin tool confirms parts not available. parts distribution disconnect).

Complained about steering column for 2011 ford escape . i keep tell page ford in az . about my problem with steeing column . they not will to help the customer about there problem with vehicle . it hard to driver i kept tell them it hard to driver .

Driving on street and engine shut down. restarted engine and could not accelerate to more than 20 mph. i pulled off of street and shut engine off for about a minute. restarted engine and every thing worked fine except check engine light was on and cruise control would not work.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted at: koons ford, security blvd, batimore, maryland, and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available. updated 08/29/17*lj *cn the consumer stated the vehicle was traded in.*js

While making a turn i lost my power steering causing my to almost hit another car head on. i was able to force the wheel to turn and get off the road. i turned the car off and when i restarted it i was able to drive with power steering again.

Tl* the contact owns a 2011 ford escape. the contact stated that the vehicle was included in nhtsa campaign number: 16v777000 (fuel system); however, the remedy part was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the dealer was not contacted. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford escape. the contact received a recall notification for nhtsa campaign number: 17v777000 (fuel/ propulsion system). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer, southbay ford/lincoln in hawthorne, california, confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts would be available. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect.

Since i purchased my vehicle (original owner) in february, 2005 i would smell gas fumes when i filled my tank with fuel. started not filling tank all the way to avoid fuel odor in my vehicle. received safety recall notice 6s41/nhtsa recall 16v-777 in december, 2016 for fuel delivery module. contacted autonation ford dealership in frisco, tx and was told part was not available. contacted them again in april and then june, 2017. was told, "part not available". i explained i smell a fuel odor in my vehicle & the recall letter from ford states if your car exhibits symptoms of fuel odor then immediately contact dealership for a service appointment for diagnosis and repair relating to this safety recall. was told, "part not available". nothing dealership can do. i contacted ford customer relations (866) 436-7332 on 6/16/17 and was given case # 12533821 by ralph. once again contacted autonation in frisco & was told they do not have the part, therefore, nothing can be done. called ford customer relations again and then jennifer said, "nothing can be done at this time". fuel odor is still there if i fill up my fuel tank. very concernedi have a leak but have not noticed anything under my car on ground.

Tl* the contact owns a 2011 ford escape. the contact stated that the vehicle emitted a fuel odor. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the bell ford dealer confirmed that the parts were not available for the recall remedy. the manufacturer was notified of the failure and referred the contact to nhtsa. the failure mileage was approximately 45,000. vin tool confirms parts not available.

This 2011 ford escape is my son's car. we bought the car used in 2015. the car currently has 69,000 miles. in april 2017 my son complained of the car surging while stopped at a light. we drove the car that night and could not get it to duplicate this issue. a month later he called me and stated the car surged again while stopped in a turn lane. he made it to a side street but within 50 yards the car came to a screeching stop. the car would not move. ended up with a seized transmission. we replaced the transmission in may 2017. within a week the car is now becoming unresponsive and still surging while stopped. he has to turn the car off and back on to gain control of the car again. when stopped the car engine is shutting down. today the vehicle surged forward while at a stop. today i researched this problem online and came across the electronic throttle body issue in ford escapes including the 2011 model. i feel that this etb issue was the direct cause of the seizure of the transmission on this car. i spent $2500 on a new transmission and still have an issue with the car acting the same was as before. this is a very dangerous malfunction on a car driven by an 18 year old. he could have easily surged into another car or pedestrian. a recall was the only solution the nhtsa should have accepted from ford on this issue. i would like to be reimbursed the $2500 for the new transmission that this faulty part has caused.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the koons dealer (1051 east broad street falls church, va 22044) confirmed that the part was not yet available. the manufacturer was notified of the issue and informed the contact to call the dealer. the contact had not experienced a failure. vin tool confirms parts not available.

Was driving vehicle on exit ramp from highway traveling around 45 mph when engine and power shut off. i was able to steer and stop the car (power steering had shut off). radio remained on, but dashboard display was off. once car was stopped, car restarted immediately. several similar reports about ford escapes with this problem just within the past few month. very dangerous problem as no warning lights and at high speed. could be related to ongoing nhtsa investigation (dp15-001) open since 2015 with no resolution. no previous history of problems and car was serviced less than one month ago.

While driving at about 30 mph, my car just lost power and began coasting. the only lights or indicators on the dash was the wrench symbol. the car would start up again and run but it repeated the loss of power several times...at any speed, at any time! (25-65mph) twice on the highway in fast traffic! went to the ford dealer by me and they repaired the throttle control/power train module at no cost to me. apparently a recall was in place. this was a particular problem with many ford vehicles i found out while doing research! this was in sept/oct of 2015 and today it has happened to me again...twice in one hour. (may 22, 2017) my 2011 ford escape v6 is now back at the same dealer. i am being told that i will have to pay for all diagnostic checks and the labor and parts. i should not have to be dealing with this same exact issue only 19 months later. i was told that the dealership was booked solid for two days and they could get me in on the third day. i am single and on partial disability and cannot afford a huge bill for the car or to miss work. certainly not with something that i did not cause. this is the second time with the exact same issue! i have all of the necessary maintenance done on my vehicle and take excellent care of it. if need be, the dealer has all of my original information on the work and repairs and they have my vehicle now and i am hoping that they will get to look at it today. they said that i could rent a car too! only $30 a day! not! please help! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”*jb

The throttle body of my ford escape 2011 seems to be malfunctioning, since it has a drive by wire system, i want to complain about the defects ford cars have been having surrounding its throttle functionality. whenever i am accelerating from a stop light or on the highway, the car jumps forward and starts to shake, and then simply does not accelerate. it happens sporadically, and after an inspection from a mechanic, it's showing that the throttle body is malfunctioning, and the codes showing that it is simultaneously open and closed. it is an issue that ford vehicles up to 2012 seemed to have been getting. i have experienced this issue since 50,000 miles on the car of 2 years ago, and it's been happening sporadically, maybe once a month, or once every 10 minutes.

Tl* the contact owns a 2011 ford escape. while accelerating from a traffic light, the accelerator pedal was depressed and the contact heard an abnormal noise underneath the vehicle. the vehicle was taken to an independent mechanic who diagnosed that there were metal fragments in the fluid in the transfer case. the contact was informed that the transfer case needed to be replaced. the vehicle was not repaired. the manufacturer was notified and provided case number: cas12279241. the approximate failure mileage was 118,000. the vin was not available.

Started car up in driveway and engine revived (rpm's went way up) just for a few seconds. drove to destination pulled into parking stall as i applied the brakes, the engine revived up again and i was unable to stop, even while applying the brakes, the vehicle lunged forward over the parking block. the vehicle then stopped just short of hitting a tree.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the part to do the recall repair was unavailable. the local dealer informed the contact that the parts would be available in november of 2017. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

I was driving 50 mph and the car stalled with not warning. the "wrench light" or throttle body/powertrain light came on. i coasted to a person's driveway as there was no shoulder to pull off to. i turned off the car and turned it back on. all lights turned off and car ran fine. mechanics can't find problem or error code and i'm scared to drive my new vehicle.

We have experienced simultaneous depression of the vehicle brakes and accelerator pedals resulting in the car lurching forward or backwards uncontrollably depending on whether traveling from stationary in reverse or going forward. most recently, this defect has resulted in a total right -off of our vehicle when the car reversed into a brick wall as we were backing up slowly from a complete standstill. luckily, no injury was sustained to passengers or other by standers but it most certainly could have resulted in the death of a passer by.

While driving the battery light came on, power steering went out, then all power to dash went out, pulled over and couldn't roll up the windows, no power at all, let it sit for a minute and was then able to roll up the windows.

Losing power and rpm intermittantly, check engine light comes on, but resets after engine is shut off - throttle body issue, but the vin is not under the current recall

When slowing down, vehicle loses power and comes to a stop. the only way to restore power is to turn the vehicle off and restart. this has almost caused me to get hit several times. although it occurred rarely at first, now it is often . i saw the throttle body recall on this model and it describes the problem. however, the recall is expired. this is very unsafe and unsatisfactory. program 13b17.

Car has only 22,000 miles, driving on the freeway about 60 miles per hour, and heard a loud click sound and the power steering went out.

Tl* the contact owns a 2011 ford escape. while stationary, the vehicle caught fire twice without warning. the contact extinguished the first fire with a garden hose. the second fire was extinguished by the fire department. the fire originated from the engine. a police report was filed and there were no injuries sustained. the manufacturer was made aware of the failures. the failure mileage was 55,000.

Tl* the contact owns a 2011 ford escape. the contact noticed streaks running down the vehicle's glass. also, the hinges for the glass on the liftgate experienced premature corrosion. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 71,000.

Ignition and electrical system, fuses,etc failure resulted in two spontaneous fires while the car was parked, destroying the car's ability to function. leawood, ks. police department has photographed the engine compartment and filed a police report

Tl* the contact owns a 2011 ford escape. the contact's daughter observed that the vehicle was on fire. a police and a fire report were filed. the contact's husband extinguished the fire with a fire extinguisher before the fire department arrived. there were no injuries. the vehicle was included in nhtsa campaign number: 16v777000 (fuel/propulsion system); however, the remedy was not available. the manufacturer was made aware of the failure. the vehicle was not destroyed. the failure mileage was 65,000.

I got into a car accident when driving. a car swerved into my lane and the power stealing gave out as i attempt to swerve into another lane for safety to get out of the way. defective power steering cays ed accident and injury. fraudulent concealment of defects (ford junk cars rip off ) went to ford in november 2016 about power stearing after they reported numerous times their was nothing wrong with the steering. they finally told me, after the steering completely stopped working, that they already fixed the power steering in a previous recall. liars!!!! i have the receipt from the previous visit and no power steering was fixed. same old part is in car. and now i have to pay$1200 dollars! i called ford and they say the recall expired and i never brought my car in... if that's so why do i have service reciept. liars!

All lights on instrument cluster come on randomly, gauges go to zero. will remain in this condition until car is shut off. at times car will not restart without banging on the dash. car does not have to be in motion for this to happen but most frequently it is. a new ignition switch did not solve problem. a check on the internet seems to indicate this is a common problem with this model car. this is an ongoing problem.

Tl* the contact owns a 2011 ford escape. while driving 5 mph, the power steering became difficult to turn and the traction control indicator on the instrument panel illuminated. the vehicle was towed to an independent mechanic who diagnosed that the steering column needed to be replaced. the vehicle was repaired. the manufacturer stated that the vehicle was not included in a recall. the failure mileage was 86,662. *ln *as

The car was in garage for 2 days, i drove it app. 9 miles to the store and back only. the smell of gas was strong later that night in the garage. it appears the gas tank is leaking... possible with the fdm. i did not receive letter for recall 16v777000, but sounds the same. will see what the jax, fl dealer says.

Brakes fail when car is in reverse. pedal becomes very hard, does not depress, and car does not stop. has never happened when driving forward. consistently happens, daily, on the first application of brakes in reverse.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) approximately eight months ago. the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. while the vehicle was parked, a strong fuel odor was detected coming from the vehicle. the vehicle was taken to autonation ford valencia (23920 creekside rd, valencia, ca 91355 (661) 382-4700) where a fuel leak was discovered. the contact was informed by the dealer that she would have to pay for diagnostic testing and for the repairs. the contact informed the dealer that she had received a recall notice for a fuel leak. the dealer replied that the letter was an advance notice and the recall had not been issued by the manufacturer. the manufacturer was not made aware of the issue. the failure mileage was approximately 57,000. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact noticed a fuel odor whenever the fuel tank was filled. the contact called the jensen ford dealer at 641-753-550 who informed the contact that the parts were not available. the manufacturer was made aware of the issue over a year ago and informed the contact that the parts would be provided. the approximate failure mileage was 26,000. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford escape. while starting the vehicle, the engine independently revved. the vehicle was taken to the local dealer (norris ford, 901 merritt blvd, baltimore, md 21222) where it was diagnosed that the throttle body failed and the power train control module needed to be updated. the vehicle was not repaired due to the cost. the manufacturer was not notified. the failure mileage was approximately 60,000.

Right now the fuel pomp stop working and the car turns off and then after a while turns on again. it was on a local street.

Tl* the contact owns a 2011 ford escape. the contact noticed an abnormal fuel odor in the vehicle. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the pundmann dealer was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

My escape has ford recall #16s41 on it. i began to smell a strong gasoline smell around my car. i took it into my local dealership for repairs and it was diagnosed with the recall issue. even though this recall has been in place since nov/dec of 2016 there is still no part to repair it 8 months later. the dealership said they were going to replace it with a part that has the same defect/recall. i do not feel comfortable with this. there is an increased risk of fire due to fuel leak. this time i could smell gas. will i next time? what if the car had been parked in the garage where fumes could build up and something sparked and our whole house exploded. i cannot continue to put myself, my children and friends and family (including other children) in my car when i do not feel that it is safe and ford cannot certify that it is safe. they do not have a date for when the replacement part will be available and they refuse to give me a rental or loaner vehicle. they are reporting that there have been no injuries or fatalities to date due to this recall. are they waiting for that to happen before they protect consumers? are there not limits to the amount of time they have to remedy and dangerous safety recall? i also find it interesting that this recall went into effect in december of 2016 which is pretty much the exact time that all of those vehicles 5 year warranties would be expired. coincidence?

Defective throttle body. car died repeatedly when trying to drive. had to have car towed. ford refuses to reimburse me for towing and i think they should do so.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (colley ford 1945 auto centre dr, glendora, ca 91740 (909) 592-4131) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The link between the gas petal and engine sometimes stops working! upon pulling onto a four lane highway, there was no gas feed and so i drifted onto the shoulder, turned the ignition off, started it back up and it was ok again. until the next time it happened again! this i s very dangerous and i should not have to pay for this fix! the car has only 31,000 miles on it.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the joe cooper ford dealer was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was not contacted. the manufacturer was notified of the issue and was not able to confirm when the parts were to become available. the contact stated that he smelled fuel throughout the vehicle immediately after fueling. the failure mileage was unknown. vin tool confirms parts not available. parts distribution disconnect. ..updated 10/25/17 *bf updated 10/27/14*js

Tl* the contact owned a 2011 ford escape. the contact stated that while the vehicle was being operated on wet road conditions, it hydroplaned and the contact lost control of the vehicle. as a result, the vehicle was involved in a front end collision. the air bags did not deploy. a police report was filed. the vehicle was towed to a salvage yard where it was deemed destroyed. the manufacturer and the dealer were not notified of the failure. there were no injuries, which required medical attention. the failure mileage was approximately 120,000. the vin was not provided. updated 10/31/17*lj updated 10/31/2017*js

Tl* the contact owns a 2011 ford escape. after coming to a complete stop, the contact attempted to accelerate and the vehicle jolted forward violently. the vehicle was taken to an independent mechanic and a dealer, but they were unable to duplicate the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 18,000.

Vehicle was parked. owner opened the rear window. on latch release (and window upswing) the left side of the window shot out and fell from the car -- window was being held onto the car only by the glass lift supports. the window liftgate hinges had deteriorated/broken apart from the anchor bolt on the window. approximately 3-5 months previously, owner noticed that a white substance had stained the rear window just below both liftgate hinges.

Lost power steering assist while driving vehicle at approx. 35mph. it was all i could do just to get it back home. i couldn't even turn it to get into my garage! i did some research on this problem and found that a recall had been issued for vehicle years 2008-2011. i called the dealer and was told that my vehicle was not included in this recall since it was manufactured on may 26 2011. my problem is: i'm having the identical problem and who's to say that these parts weren't manufactured at the same time the defective ones were?

While driving my car i slowed down to make a turn and the engine suddenly stopped.no warning, shaking or decrease in speed. it just stopped i tried restarting but it wouldnt start until 10mins later. i was able to drive it to the dealership with no problems or lights on the dash but after i left (they couldn't see the car until 4 days later) leaving the lot the engine seemed to stall off and on for the 5 mile trip so i would put it in neutral when i would come to a light and coast to a stop, then restart. the wrench light came on and later the engine light. also the rpm 's on the dash would go up to 4-5 but my engine speed would be 40 mph this scared me so bad, i parked the car until the appointment at the dearlership when i took it to the dealership they did a diagnostic but know codes came up. they did fix the throttle

2times vehicle lost all power, steering and brakes. advised it is due to needing a new throttle body. both times the vehicle was in motion on a highway.

Tl* the contact owns a 2011 ford escape. while driving 70 mph, the service engine soon warning light illuminated and the vehicle stalled. the accelerator pedal was depressed, but the vehicle failed to respond. the contact turned off and restarted the vehicle; however, the failure recurred. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 81,425.

"takata recall" a light popped on while i was driving on a local city street a light that looks like a wrench and it is causing me hesitation while driving won't pick up speed or give any gas.

6 times suddenly lost acceleration without warning while driving. 4th, 5th and 6th time on 8/3/2016 on u.s. 25 at about 55 to 60 mph all in one day. no response from gas pedal, tachometer dropped to 0, wrench light came on. was able to coast to side of road. maintained pwr steering/brakes. shut off engine, restarted/worked fine, wrench light off. mileage about 65,000. 1st, 2nd it happened on side roads in town and the 3rd i was on a busy road in lexington ky on versailles road where semis were everywhere and i thought i was gonna get hit then. wrench light came on while decelerating, light and throttle reset upon shutting of and restarting car. ford says they will not repair unless code is present, code erases when car is shut off and will not drive until car is shut off and restarted. these incidents fit description of ford "field service action" for electronic throttle body extended coverage. v dangerous!! i do not want to be driving this vehicle with it doing all of this especialyyy if i have my grandkids in the vehicle with me.

Car keeps stalling. while accelerating as well as at freeway speed (on streets and on the freeway). the obd-ii reader says its code p2111 which is for the throttle body. got it leaned immediately after stall. immediately after picking it up from the shop, it stalled again, showing the same code on the reader. upon further research these seem to be defective on many ford escapes of this year.

Tl* the contact owns a 2011 ford escape. while driving approximately 5 mph, the power steering failed without warning. the vehicle was driven to a mechanic, but was not diagnosed. the vin was excluded from nhtsa campaign number: 14v284000 (steering). the manufacturer was not notified. the approximate failure mileage was 74,000.

Tl* the contact owns a 2011 ford escape. while in reverse, the steering wheel suddenly became locked and would not turn. the contact indicated that the failure occurred on two separate occasions. the vehicle was taken to an independent mechanic who diagnosed that the electronic steering torque sensor was faulty and needed to be replaced. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 119,000.

In 2014, ford recalled the vehicle to 'recalibrate' the powertrain control module to to prevent electronic throttle body (etb) failure, but in august 2016, the vehicle suffered etb failures resulting in an extremely limited ability to accelerate, rough idle and noticeable power loss. the first failure occurred in the middle of rush hour traffic on one of the busiest highways (95) in america where traffic was congested but moving at a high rate of speed, and a loss of power was incredibly dangerous as i was unable to keep up with the speed of traffic and/or merge onto another highway (66) at a high enough rate of speed. the failures continued to happen anytime the vehicle was on a highway going between 60-70 mph. took the vehicle to ford as early as their schedule would permit, but ford was unable to fix the issue at the time because the part was on "national back order" and simply advised to pull the vehicle over and restart the engine to "reset" the throttle body. such advice was unacceptable and dangerous. living in a highly congested area where some highways and toll bridges do not have shoulders to pull over on nullified ford's interim remedy. they were clearly not concerned about any driver's safety while waiting for parts to come in as they did not even offer another vehicle to drive in the meantime.

4 separate times while driving, the steering wheel completely locked up and could not turn the steering wheel at all. luckily, was able to stop, turn car off, restart, and the steering wheel unlocked and was able to proceed. this all happened within two weeks. very scary situations.

The throttle body went out on the freeway w/ o warning. i found out ford has known about this for years and has not done anyything about it , in motion

2011 ford escape. consumer writes in regards to a cracked fuel delivery module. *ld the consumer stated the parts were not yet available to complete the recall. *js

When driving in a low speed in a city street, all of a sudden the steering wheel won't steer it felt so hard that i had to stop on the side of the road to prevent to get into accident. i checked online if there's issue or recall on this vehicle. there's a recall for this issue but when they type the vin # it's not included and dealership said it will cost $2,000 to fix it.not sure why this is not included for recall...

Safety recall notice 16s41 / nhtsa recall 16v-777. received a recall notice 3 months ago (faulty fuel delivery module in the fuel supply port that may develop a crack/leak) and notice that fmc is working on a remedy to fix the problem. have yet to receive follow up notification to have repair parts installed. told by ford dealership that there is no remedy yet by fmc. although my vehicle does not appear to show signs of fuel leakage at this point, i remain concerned that a leak may occur and go undetected before a potential tragedy occurs.

Tl* the contact owns a 2011 ford escape. while parked, there was a strong fuel odor coming from the vehicle and fuel was leaking from the rear of the vehicle. the vehicle was taken to a dealer the technician stated that they cleaned the vapor valve, but the odor was still present. the contact received notification of nhtsa campaign number: 16v777000 (fuel system,gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was approximately 82,000. vin tool confirms parts not available. updated 04/28/17*lj the consumer stated the vehicle was traded in. updated 11/1/2017*js

"engine recall" i have a 2011 ford escape & after 7 months of owning this vehicle i was told that i need a new engine. i was headed home from work on i95 then the engine light came on. the next morning i got up to go to work and the escape would not crank up at all it did not move. from the time i had this vehicle it would not start on some days so it was no good when i bought it. it only has 65000 miles on it. the camshaft & crankshaft needs to be replaced there should be a recall on that part of this vehicle. i drove it for 7 months & there was days it didn't want to start. i wasted my hard earned cash on this piece of junk and now i dont have a car to ride to work. ford need to recall this issue.

I was driving approximately 70 mph on an interstate, and my car suddenly lost any ability to accelerate. we managed to maneuver to the shoulder, stop the car, restart it and everything seemed fine. this had happened 1+ years previously, and we discovered ford had issued an extended warranty on the throttle body. we took it to the dealer, the throttle body was found to be faulty, and it was replaced under that warranty. however, now it has happened again, only this time i paid to have the same throttle body replaced as it is no longer covered under a warranty. i am worried that this will keep happening, ie. randomly i will no longer have the ability to accelerate the vehicle while driving at a high speed and potential in high traffic. its terrifying to lose that kind of control. i believe a previous investigation had been opened for this issue, thus the extended warranty program. but clearly ford has not addressed this issue if it can continue to happen.

This vehicle has experienced a loss of power steering while driving. console displays "power steering assist fault". dealer diagnosed a faulty steering shaft torque sensor (dtc b2278). dealer also confirmed that the part number of the faulty torque sensor is (cl8z-3f818-a). this issue seems to be the exact same as ford recall 14s05 and nhtsa campaign 14v284000. this escape is experiencing the same symptoms as recall 14s05 and the vehicle was manufactured within the dates specified in the recall, however, the vin does not currently include this vehicle in the recall.

Driving and power steering did not work. it was very hard to steer car to stop. when i turned of ignition and restart vehicle the power assist works for a while. there was a recall on approx 1.3 million vehicles. my vin # is not included......?? doesn't make sense.

Tl* the contact owns a 2011 ford escape. the contact stated that there was an odor of fuel in the vehicle. in addition, the contact stated that the vehicle also had a puddle of fuel under the fuel tank. in the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) however, the part for the recall repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the failure mileage was approximately 70,000. the manufacturer was made aware of the failure. the contact was advised that the vehicle was not safe to be operated and it would need an immediate interim repair. the technician also informed the contact that the interim repair would be at the cost to the contact. the vehicle was not repaired. vin tool confirms remedy not yet available.

Electric power assisted steering system failed while driving on the highway, it failed as i was turning a corner. no power steering available. had it towed to the kendall ford in eugene or. they would have to replace the whole unit, this unit has previously failed 3 times on other vehicle of my type. the total repair cost is $1,400.00 my car only has 58,000 miles on it, i think ford needs to stand behind their product, especially when this has been an ongoing problem (3times) on cars like mine. *tr

On 3 separate occasions, my vehicle shut off while i was driving. the lights flickered off, the brakes worked at approx. 30% after the car shut off and i had minimal steering capabilities and no acceleration capability. the car has also repeatedly been found with a dead battery (around 10 times now) when it has a brand new battery and alternator, and nothing within the vehicle has been left on to drain the power. *tr

Tl* the contact owns a 2011 ford escape. while driving, the power steering failed without warning. the vehicle had to be restarted to operate normally. the vehicle was taken to a dealer where it was diagnosed with needing a new power steering torque sensor. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not included in nhtsa campaign number: 14v284000 (steering). the approximate failure mileage was 89,000. updated 04/11/17 lj *cn

At first my engine light came on then my ford escape started but it only creeped down the street it barely wanted to go anywhere when i got to the light it wouldn't move at all so i backed it up then slowly drove it across the street out the way of traffic & when i shut it off it would not start back up the crankshaft & timing chain went out on it. it only has 65,800 miles on it and i only had it 8 months. i think there should be a recall on that part because the mileage is not that high for it to go out already. it's going to cost a lot to get repaired. i need to find out about the crankshaft will be able to get repaired under warranty.

Tl* the contact owns a 2011 ford escape. the contact stated that while the neighbor was driving, the power steering suddenly malfunctioned causing the steering wheel to become very difficult to turn in either direction. the cause of the failure was not determined. the local dealer lakeland ford located at 1430 w memorial blvd, lakeland, fl 33815, was notified of the failure. the contact was informed that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the contact stated that the vehicle had experienced the same failure listed in the recall. the failure mileage was unknown.

The front subframe is rusted out and will not pass the pa state inspection. the car has undercarriage corrosion problems. we just replaced the muffler pipe for similar issues last fall. they car has been driving in pa for last 9 years and should not be having these issues. the car has 89000 miles. godshalls automotive can get a used part and labor to fix will be $1100. this should be look at as a recall.

While making a right hand turn at an intersection pulling out from a stop sign. i was turning from a city street onto a highway. the power steering stopped working making the vehicle hard to steer and almost hitting a stone barrier between the lanes. the vehicle was then parked and turned off, and later started and the power steering had returned. this was the second time the power steering was lost. the first time was on a city street while pulling out from a parking spot and vehicle was then parked. a short time later the vehicle was started and the power steering had returned. this has now happened a third time while backing out of a parking spot the power steering stopped working , the vehicle was parked and shut off. it was then later started and the power steering had returned. the vehicle was taken to a local mechanic who hooked the vehicle to a code scanner and found the code for the power steering torque sensor had malfunctioned.

While driving the vehicle, the power steering failed. i continued to my destination using manual steering and parked the vehicle. i completed my errand and when i started the vehicle the power steering was working. the following day, i drove the vehicle to the ford dealership where my wife bought it to have it checked out by the service department and was told that the problem was with the steering torque sensor and that it should be replaced. rather than repair the vehicle, we traded it in for a new ford escape.

When the vehicle is rolling, the right tire locks up and starts smoking, this happens all the time. mechanic cannot find it to fix it if fixable and not a recall? i am driving city streets (in virginia-suburbia.

The power steering has failed multiple times. it seems to happen whenever i take a heavy u-turn. the power steering goes out and ai have no control over my steering. according to dealerships the power steering is computerized, so is quite costly to fix. but this is a major safety hazard when driving. this has happened on city streets only when making u-turns.

The problem is brake loss in reverse. it happens intermittently and infrequently over the past 7 years. usually when backing out of my garage and cannot stop immediately. the pedal will be rock hard when this happens and after a couple of seconds will depress and brakes back to normal. summer or winter or in the garage this happens. i brought it to two dealerships but they cannot find problem as it is so intermittent. it seems like the power assist is completely gone.

Power steering assit fault since last recall it has never disappeared and the steering is stiff.

While driving, my power steering went out to where i could not turn the steering wheel to turn a corner which almost lead to me and my husband getting hit by a semi truck. the car had been running and turning just fine up to stopping at the stop sign. once i went to turn right, i couldn’t turn the steering wheel and went straight through the intersection instead which is when i was almost hit by a semi truck that was headed in the other direction because i couldn’t turn right, my car went straight the the intersection. had to turn the car off sit for a few minutes, turn it back on and then it worked. took it to the auto repair shop 3 days later and it happened again to them. the power steering just stops working while the car is already driving down the road which is not safe at all. thankfully i was not in the highway yet. there is a current recall for this power steering torque issue and it is recommended that the whole power steering control module be replaced. was told by ford that this is vin specific. however, my 2011 was manufactured in kansas city and came off the manufacturing line on 9/27/2010. recall states that this affected 2011 ford escapes from the kansas city plant through 9/16/2010. ford would not tell me when the steering column portion of my car was actually constructed before coming off the line on 9/27/2010 and could not verify parts that were used in the steering column module yet the issue this car is having matches exactly what that recall was for. i do think this recall needs to be further evaluated as it has obviously effected more vehicles than ford is willing to admit or look into especially since my car’s manufacturing date was only 16 days after the recall date from the same manufacturing plant of kansas city.

My power steering assist is lost on my 2011 ford escape. 915,000 other fords have had this issue and ford has allowed this recall. my vin# does not match with the cars that ford allows recalled. ford tells me that my car was mfg. in june 2011 so this power steering assist will not happen. and yet i had my car towed because my power steering assist was not working. i am afraid of driving my car as this issue creates a dangerous driving situation.

I lost power steering while driving on the highway. i was switching lanes and approaching the exit ramp, when i my car alerted me to the loss of steering and i had to manually steer the car off the highway and safely onto a side street.

The instrument cluster started by flashing all lights to staying on. then the speed controls, speedometer, rpm gauge, and heat sensor would not work. on top of all this. the brakes began to make a clicking noise when this issue would happen and the brakes would act rough. no mechanic could figure out the problem until it was to late. this needs to be better known and better managed.

Received notice of recall in dec 2017, called kendal ford in anchorage for scheduling of repair. the service department stated that they did not have the part needed and would call when it came in. october 2018, called kendall after receiving second notice. the service dept. said they'd call when it came in. kendall ford service dept. 866-957-4040. third notice rcvd 7/12/2019. called again and, teresa, stated they'd call when the part came in. three years to get a part is outrageous. the ford dealer has demonstrated beyond any doubt that they don't care about recalls, unable to be truthful, and have no concern about anything but money.

Tl* the contact owns a 2011 ford escape. the contact stated that while driving at various speeds, the traction control warning light and an unknown warning light illuminated. the vehicle was taken to an independent mechanic who diagnosed that the power steering control module was faulty and needed to be replaced. the vehicle was not repaired. the vehicle was drivable however, the contact did not feel safe driving the vehicle. a dealer was not contacted. the contact referenced nhtsa campaign number: 14v284000 (steering) as a possible solution to the failure however, the vin was not included. the manufacturer was not notified of the failure. the failure mileage approximately 50,000.

I was driving to my bank which is an hour away. as i drove up a steep mountain at the top the truck just shut off and i coasted to the side of hwy. after i stop tried starting 4 times and nothing happen. set for 10mins then tried again truck started i made it back home without stalling.i took my in truck to be looked at diagnostic fuel throttle. every day since im stalling 1or 2 a day trucks should be made to endure parts should be.more durable its always about cutting corners.making more money off of customer.can we just the land of the free and a home of honest amd integrity.i must work if dont have reliable trasnportation its difficult where i live. please do something about all these defected trucks we trust ford but i have lost trust in their ablity to make great lasting trucks.i will never buy another ford again this my last one from ford.thank you.

As i was driving home in town, the engine service soon light comes on. code has to do with the emissions/fuel valve. the vehicle drives just fine, but concerned about inspection and if this is under a recall that is not for my vehicle. also, when driving, starting and stopping the car seems to 'jump' at times and no known cause and hesitates in shifting. please advise on what to do. thank you. a very concerned driver. *tr

Our car was parked in our driveway, temperature around 30. i grabbed something out of the back of the car and when i shut the liftgate, the glass instantly shattered, throwing glass several feet in each direction. the glass had not been previously scratched, cracked, or damaged in any way.

Tl* the contact owns a 2011 ford escape. while driving approximately 6 mph pulling into a parking spot, the vehicle lost steering power. the failure was not diagnosed or repaired. the manufacturer was made aware of the failure and stated that there was no recall. the failure mileage was approximately 129,000.

Bought 2011 ford escape xlt used 5-27-2016 (private sale, chicago il). upon purchase, serviced at milwaukee area ford dealership, found front control arms & bushings torn/loose. next, front sway bars, outer tie rod ends, brakes and rotors needed replacement. in oct. 2016 engine/transmission major issues: leaking oil and trans fluid -no oil lamp or check engine light- car would run out of oil, pulled over added more. trans slipping during accel/weak accel. hard shifting w/high rpms. rough idle. ticking noise under hood when brakes applied. 12-6-2016 ford dealership replaced gaskets & seals in engine & transmission- $2,000 repair. upon driving car, issues continue, new issues present: trans slipping worse/bucking, car not accelerating when gas pedal depressed, car stalling in traffic, car lurching forward, car losing gasoline/smelling of gasoline. broke down 12-8-2016 in parking lot due to fuel leak. contacted aaa roadside assistance, returned to dealership, turned away. fire dept cleared car for towing, fire hazard. researched vin, found recall for fuel delivery modulator flange, and field service action for electronic throttle body. contacted ford customer support, verified recall for my vin. advised to not operate vehicle. area ford dealerships refused to diagnose w/o charging. a service manager at a mazda dealership diagnosed additional undisclosed repairs: a/c line ruptured, front driver's side sway bar snapped and control arm bushing separated; ford mechanic had also left bolts & hoses loose/unclamped in engine. steering and rear suspension deteriorating. returned to dealership once more- turned away. missed 1 month of work (driving is job). no rental provided, unwilling to reimburse. filed dealer complaint. filing consumer protection & disclosure lawsuit. seeking class action lawsuit against ford motor company. car is dangerous, i refuse to operate it. *tr

Car would not start. once started, power steering completely out. had to drive home with no power steering.once power steering came on a day later, air is not working.

Having mechanical issues with my doors not closing. this has happened several times and each time it takes a lot of playing around with locking and unlocking before i can get the door shut. *tr

Driving a 2011 ford escape, and while waiting at a stop light heading south at a major intersection, upon the light turning green, i proceeded to enter the intersection at approx. 10 mph. next thing i know, i am t-boning a car that ran the red light entering the intersection from the east at 40 miles and hour. i was unable to see her approach because of a large truck on my left that was turning left to go east. the impact spun the car that ran the red light around 180 degress then hit a third car and stopped. there were no injuries amongst any of the parties involved in the accident. my concern is that my airbags did not deploy. the total front of my car was smashed in and the bumper just about torn off. damage incurred by my car made it a total loss. driverwho ran the red light was ticketed by the police. looking at the damage to the front end of my car, the airbags should have gone off.

Tl* the contact owns a 2011 ford escape. without warning, the eps failed and the steering wheel became extremely tight. the contact had to cautiously park the vehicle due to the failure. the dealer was notified. the manufacturer stated that the vehicle was excluded from nhtsa campaign number: 14v284000 (steering). the contact was uncertain of when the vehicle would be diagnosed and repaired. in addition, the contact was included in nhtsa campaign number: 16v777000 (fuel system, gasoline). the interim notice indicated that parts were not available. the approximate failure mileage was 106,000. vin tool confirms parts not available.

Re/ 2011 ford escape with 46246 miles vehicle did not start when the ignition key was turned on(engine did not turn over). the vehicle eventually started after multiple tries (key turned off then on again). the vehicle was taken into autonation ford in torrance, ca. where they replaced the "ignition lock housing" due to a broken ignition lock housing pin. cost $733.00. repairs completed 12/07/2016

Power steering started randomly going out. sometimes t would work again by turning off and turning back on the vehicle but that was only temporary. i took the escape to a ford dealer to get it looked at. this year was included in the steering recall (14s05) but for some reason, this vin was not included even though it is the same problem and was the same fix as the recall is. frustrating. i did call to let ford know the problem and asked if they would include my vin since it had the same problem. they said no because it's tracked by vin and mine isn't included. the car was at 80,000 miles when this happened. *tr

I have been having issues with dash cluster going crazy while driving ,i have reserched on line and have found many people are having the same issue ,would be nice if fordwould take care of this issue.

Vehicle intermittent hard to steer. starts up fine you drive for a while then car is very hard to steer. shut car off then car is fine. then a week or two later same issue. car does not throw any codes.

I am writing this as my concerned i haven’t had my vehicle less then year and i have noticed my steering wheel will lock up on me while i am driving. i have noticed it has happened 3 times since driving it and it seems like it was 2-3 weeks apart from when it do it. i’m not really sure on the dates of when it happened. i typically drive mostly country. my typical drive is 60 miles a day going from work and home.

Tl* the contact owns a 2011 ford escape. the contact stated that the steering wheel seized at vehicle start-up. the contact was unable to move the steering wheel in either direction. after waiting for approximately ten minutes, the steering wheel released and operated as intended. neither the dealer nor the manufacturer were made aware of the failure. the vehicle was not repaired. the failure mileage was 166,000.

Vehicle felt slightly stiff in steering. next day operated fine until switched off and later started up again, at which point steering was very stiff (dangerous to drive)! i then parked it and turned the engine off. later i started the engine and steering was again ok. sometimes it gets hard to steering while driving...i never know when the steering will go out. it changes at different times, at different speeds and on flat or unlevel streets. this is a safety related defect and poses a very dangerous situation! i have found many reports of this same issue on the same and similar vehicles. the recall began on july 18, 2014...ford’s number for this recall is 14s05.???

I purchased my used escape in march of this year. its a 2011. i have had it now for 8 months. 2 days ago my car showed a msg "power steer assist fault" it still drove fine that night. then yesterday morning my car was incredibly hard to turn. i looked up the msg and got recall info. took it to the dealer paid $100 bucks for diagnostics on the car. my last $100. they got error code b2278. ive called repeatedly and searched online. my car was manufactured where the recalls were, the error codes are the same, and im being told that there is no recall for my vehicle. how is that possible when the exact conditions that other recalls had my car has? i dont know if the car had the recall fixed before, bc i bought it used. idk if the dealer knew. i just need help fixing this. i use my car for work. i am a mail carrier, and delivery driver. i have no idea who to go to for help.

Power steering stops working. very hard to steer the car, returns after shut off. original owner. the fault happened while vehicle was in motion.

Tl* the contact owns a 2011 ford escape. the contact stated that while traveling up hill at various speeds, the vehicle shut-off with the check engine warning light illuminated on the instrument panel. the contact had taken the vehicle to an independent mechanic where the catalytic converter, the camshaft sensor, and oil delivery sensor were replaced on separate occasions. the contact attempted to reach the manufacturer but was unable to reach a representative. the vehicle had been repaired. the failure mileage was approximately 128,000.

Tl* the contact owns a 2011 ford escape. the contact stated that on three separate occasions, her daughter experienced complete power steering failure with an unknown warning light illuminated. the vehicle was not taken to either an independent mechanic or a dealer to be diagnosed or repaired. the manufacturer was not notified of the failure. upon investigation, the contact linked the failure to nhtsa campaign number: 14v284000 (steering). the vehicle was not repaired. the failure mileage was approximately 56,000.

Tl* the contact owns a 2011 ford escape. the contact stated that while driving at an undisclosed speed, the steering wheel became difficult to maneuver. there was no warning light illuminated. the contact stated that the failure occurred intermittently. the vehicle was taken to gordie boucher ford of menomonee falls (n88w14300 main st, menomonee falls, wi 53051) and the contact was informed that the mechanic was unable to troubleshoot the failure because the vehicle was not currently experiencing the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and provided a case number. the failure mileage was approximately 138,000. *bf*jb

Tl* the contact owns a 2011 ford escape. the contact stated while driving 15 mph, the vehicle loss power steering assist without warning. the contact pulled over and restarted the vehicle however, the failure recurred without warning. the contact stated that the vehicle was difficult to steer and was parked several blocks away from his residence. the contact called star ford (1101 s brand blvd, glendale, ca 91204) and bob wondries ford (400 s atlantic blvd, alhambra, ca 91801) and was informed that there were no recalls on his vehicle. upon investigation, the contact linked the failure to nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 130,000.

Tl* the contact owns a 2011 ford escape. the contact stated that while his wife was driving at various speeds, the steering wheel seized without warning. the contact stated that upon restart of the vehicle, the steering resumed normal operation. the vehicle was not taken to be diagnosed nor repaired. the contact's wife called an independent mechanic and was informed that the vehicle was under recall for the steering. the contact's wife called covert ford inc. (11514 research blvd, austin, tx 78759) and was informed that the vin was not under. upon investigation, the contact linked the failure to nhtsa campaign number: 14v284000(steering) however, the vin was not included. the vehicle was not repaired. the failure mileage was approximately 115,000.

Power steering just randomly went out while driving. i know previously there was a recall for this, however i've only had the car a couple years and it's just now a problem. if i turn the car completely off and restart it starts working again. also, there was a recall for a front bearing part, i'm having issues there as well. front right.

The electric power steering has gone out unexpectedly. the tech at the shop is very surprised that my vin isn’t covered under the recall for the power steering. i was quoted $2,000 for the repair. definitely not worth the repair at that cost.

All off these events i am describing happened all while driving and still occur while in park. all of these also slowly progressed into one big issue over a month and a half period. it started off as my headlights were dimming and flickering, then it progressed to my dash lights doing the same, flickering and dimming on and off. then it started affecting my ac and heat, it would get locked to stay on and i would have it turned off but if my gauges were in a certain position sometimes it would just turn on by itself. then my battery light would turn on and off, and then my power steering was making like a click sound and it would go in and out. one time my locks were going on and off by themselves as well. i replaced the battery thinking it was dying, that didn't help. i took it to get the battery and alternator tested and it was giving a 100%. i'm at a loss and do not know what else to do as the power steering is an issue.

Tl* the contact owns a 2011 ford escape. the contact stated that the steering wheel became difficult to steer while making turns. the contact stated that when he got to his residence, he turned off and restarted the vehicle and the vehicle operated as designed. the vehicle was taken to cavalier ford greenbrier (1515 s military hwy, chesapeake, va 23320), and the contact was informed that the vin was not included in nhtsa campaign number: 14v284000 (steering). the contact scheduled an appointment for the repair which was still pending. the manufacturer was not made aware of the failure. the failure mileage was approximately 49,116.

My car always shows a check engine light and the readings- shows that there is a leak, they have changed 4 times the purge valve. the light goes off for a few weeks and then come back again. it shows the same problem all the time. the light comes on while driving or park.

Light came on for power steering assisted fault after i put car in park and opened the door while engine was still running. after turning car off and restarting turning steering wheel became very difficult.

When im starting to drive the escape it makes a warning sound and the steering wheel does not feel natural. at times it feels stiff and hard to turn and at other times it turns so easily. on the dashboard it shows me a warning sign telling me, “power steering assistant fault,” its happened three times these past few months. the third time this happened, i did a reset but it still shows up. i dont feel comfortable driving the vehicle because it feels dangerous.

Tl* the contact owns a 2011 ford escape. the contact stated while driving 55 mph, the steering wheel became difficult to turn. the contact stated no warning light was illuminated. the contact pulled over and had the vehicle towed to his residence. the contact spoken to an independent mechanic who associated the failure with nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the contact called autonation ford orange park located at 7700 blanding blvd, jacksonville, fl 32244, (904) 270-9943, to notify the dealer of the failure. the vehicle was not diagnosed nor repaired. the manufacturer had been informed of failure. the failure mileage was 66,864.

My steering keeps going out on me to where i cannot move the steering wheel. this has happened twice to me within 20 minutes. i have children in the car and i have to put on my four ways put my car in park and then turn it off and on and it works again.

The gas tank is faulty. suddenly, it will not hold gas. gas began to pour out after i had filled the tank just a few minutes beforehand. i noticed the gas pouring out when the vehicle was stationary and parked in our garage. there has been no accident or external damage to the car to cause this issue. i read that some 2011 ford escapes were recalled for this very issue, but my vin does not appear in the database and customer service advised that i fill out this form.

The power steering goes out on the car, initially restarting the vehicle did allow it to work for a time but now it does not work at all. when it initially failed it happened at slow speeds in a parking lot as well as at high speeds on the highway. appears to be a recurring problem that ford attempted to fix with a "software" patch but it is clear that there is a critical flaw in the power steering units in these cars.

It's stalling in motion or suddenly surging forward when accelerating from a stop, posing a serious safety risk to vehicle occupants, other motorists and pedestrians. intermittent vehicle stalls and surges as they enter traffic from a stopped position or while driving at highway speeds. *tr

Random loss of power steering. *tr

Tl* the contact owns a 2011 ford escape. the contact stated that the transmission failed to shift gear, and failed to engage when the accelerator pedal was depressed. the vehicle was taken to an unknown ford dealer to have a diagnostic performed however, the mechanic was unable to duplicate the failure. the technician also test drove the vehicle and was unable to duplicate the failure. the vehicle was also taken to an independent mechanic for inspection. the contact was informed that the transmission torque converter failed and the transmission needed to be rebuilt or replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 98,000.

Tl* the contact owns a 2011 ford escape. the contact stated that in 2014, his vehicle was repaired under nhtsa campaign number: 14v284000 (steering) at ford & lincoln of smithtown (440 east jericho turnpike, st james, ny 11780). the contact stated that while driving at various speeds, the power steering assist warning message flashed intermittently and the vehicle loss power steering functionality. the vehicle was taken back to the same dealer, where he was informed that the vehicle was no longer under recall. the manufacturer was notified of the failure. a recall repair approval request was filed however the request was denied. the vehicle was repaired. the failure mileage was approximately 60,000.*dt consumer believes torque sensor was the root of the problem.*jb

Tl* the contact owns a 2011 ford escape. the contact stated that the steering ceased without warning while driving. the vehicle was taken to an independent mechanic and was diagnosed that the steering torque sensor failed and needed to be replaced. the vehicle was not repaired. a dealer was not contacted. the contact stated that the vehicle was unable to be driven. the manufacturer was made aware of the failure however, there was no assistance provided. the failure mileage was approximately 81,000. *tr

Tl* the contact owns a 2011 ford escape. the contact stated while driving 55 mph, when a semi truck passed the vehicle the hood came up without warning, causing the hood to hit the windshield. the contact stated that no one had previously opened the hood prior to the failure. the contact stated no warning light was illuminated. the air bag did not deploy. a police report was filed. the vehicle was towed to serpentini chevrolet buick of orrville (1107 n main st, orrville, oh 44667) where it was awaiting diagnoses. the contact stated that the dealer informed he of no open recall for the failure however, she researched the failure on-line and found multiple complaints for the same hood latch failure. the manufacturer had not been informed of failure. the failure mileage was approximately 100,000. *js

My 2011 ford escape is purchased from a previous owner who had a recall preformed back in 2014. the recall was for the electric power assist system. the dealership did not fix the problem correctly. years later i have a major problem with my steering wheel shacking and know i can barely turn the wheel. bought into the same dealership where the recall was original performed and they said i would have to pay 800.00 to get fixed because the recall is closed. please help me with this problem. regardless of mileage or age if the vehicle you sound think that safety would be the first priority for the consumer. i have owned fords in the past but have never had this kind of problem. please help me get this major ussue fixed. vehicle steering wheel would shack in place and while driving about a week after the shacking the vehicle stopped shaking but you can barely steer the steering wheel to drive.

Tl* the contact owns a 2011 ford escape. the contact stated that when his wife attempted to drive the vehicle, there was no power steering. the failure recurred twice. the contact attempted a second time and the vehicle operated as intended. no warning light was illuminated. the vehicle was taken to ford and lincoln of smithtown located at (440 east jericho, turnpike, st james, ny 11780). the power steering was diagnosed by dealer and determined that power steering gear had troubles and the steering column would need to be replaced. dealer said that most 2008 to 2011 ford escapes have been recalled for this issue but consumer's vehicle did not fit the parameters. the steering column was replaced by smithtown ford and consumer was charged for the repair. consumer attached the paper work from dealer showing this information. the manufacturer was made aware of the failure. the failure mileage was 104,000. *ln*jb*dt*jb

First power door locks quit working, next tail gate won’t open, tire pressure dash light warning comes on yet there are no problems. check motor dash light goes on and off often yet they find no problem. latest is power steering went out with no warning while driving again plugged into checking machine no problem. steering wheel shakes continuously while stopped. and believe suspension is giving out. not a car that i would recommend to anyone. has horrible blind spots. all occurrences happen while driving or stationary. all this has happened in the life of our ownership. steering was yesterday feb 26,2020

The steering wheel is shaking when driving and when in park. not sure if safe to drive

Power steering failures related to electrical power steering column. it cuts out intermittently and has failed while driving. restarting the car sometimes fixes issue. ford has stated other 2011 ford escapes have a recall for the power steering system- this vehicle is not recalled.

Tl* the contact owns a 2011 ford escape. the contact stated that the check fuel fill inlet message was displayed. the oil warning light was illuminated. capitol city ford 8623 e washington st, indianapolis, in 46219 317) 898-0700, was contacted and informed of the failure. the vehicle was not diagnosed or repaired. the manufacturer was contacted and informed of the failure however, no assistance was provided. the failure mileage was approximately 115,000.

The abs braking system on the ford escape hybrid failed unexpectedly and without warning at only 60k miles. the vehicle was in motion, and all the lights came on at once and the system read "check brakes." the brakes felt loose, and i took it a mechanic the next day. they thought that pressure was getting sent unevenly to both sides of the vehicle, so they flushed the brakes. however, they discovered total abs failure, and a $3000 fix associated with it. this is a known issue all over the internet. there are facebook groups advocating for a recall of this vehicle. we were lucky that we didn't crash into someone. the brakes only work if you apply extreme force to them, and even then they get loose and the car starts to roll away. these issues are becoming extremely prevalent now in 2020 that the 2008-2011 era of this hybrid is getting a bit older. that being said, this model only has 60k miles on it and should not have had brake failure. http://www.carproblemzoo.com/ford/escapehybrid/brake-abs-warning-light-problems.php https://forums.edmunds.com/discussion/5850/ford/escape-hybrid/ford-escape-hybrid-brake-problems/p4

The last two times i've driven the vehicle, the power steering has failed intermittently.. when it fails, the car becomes very difficult to steer. failed and returned 4 times in a 3 mile trip. twice while going straight at 35mph and twice while turning at 10mph or less.

The power steering went out while driving.

Carrier bearing drive shaft assembly causing severe vibration upon exceleration and and letting off the gas peddle also ignition issue put key in turn on cranking several times before starting unless key is turned back my escape has 70,000 miles on it i should not be having these issues.my engine light is on and vehicle vibration it has new tires, i replaced tie rods, bearings, in front all new brakes this vehicle has been a big disappointment i have put a lot of money into it and only 70,000 miles for a 2011.please help me out with this situation this is the first ford i have ever owned i am not a happy customer.

I have only owned my pre-owned vehicle for 3 years and have had to replace driver side front bearing 2x's, rear wiper motor twice and now vehicle will stall while in motion and at stops for traffic lights. i have always driven fords and feel that this is something with the assembly line because i learned of another from the same assembly line that had the same problems.

Tl* the contact owns a 2011 ford escape. the contact stated that while driving at various speeds, the vehicle lost power steering functionality without warning. the contact stated that the failure was intermittent. the vehicle was taken to champion ford sales inc. 2502 w 26th st, erie, pa 16506, (814) 878-2500, to be diagnosed. the diagnostic test was performed however, no mention of the power steering was listed in the diagnostic report. the vehicle was not repaired. the vehicle was not included in recall nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure. the failure mileage was approximately 98,000.

Police report; brunswick, oh 2002113 1/16/2020 unit 2 was traveling north on marks road. unit 3 was south bound on marks road attempting to make a left turn onto sleepy hollow road. unit 1 was traveling south bound on marks road. unit 1 crossed left of center to avoid hitting unit 3. unit 1 struck the rear left corner of unit 3 and then struck unit 2 head on. driver and passenger of unit1 reported no injuries, they were cleared by ems. driver and passenger of unit 2 reported injuries and were transported to southwest general (er) brunswick campus. driver of unit 3 reported no injuries. the driver of unit 1 was sited in violation of orc 4511.21a assured clear distance (speed). citation number; t44852 the airbags in unit 2 did not deploy. air bags in unit 1 deployed front and sides. insurance claim number: progressive 205164024 car has been released to insurance company. title has not been signed over to them yet. trans-county towing, 585 state street, medina, oh (216-407-5282) said the car was totaled. insurance company has not reported their results of inspection. i have photo of cars and injuries but don't know how to download them. police also took photos.

Driving through my neighborhood last night my steering wheel locked up

While driving my 2011 ford escape the steering became hard to turn. there was no warning. just no longer turned properly. i was driving on a highway dong about 55 miles an hour. if it happens while turning without warning there would be an increase risk of crashes.

Vehicle looses power steering while driving

On december 22, 2019 at approximately 6 pm, our son was loading groceries he had just purchased into the back of the escape, when he closed the rear lift gate window, it simply shattered into small pieces. my son suffered a small abrasion on one knuckle but it could have been much worse. there had been no cracks or other signs of defect in the window. there is a ford technical services bulletin (tsb-11-2-9) on this issue but when we called a local ford dealership and mentioned the tsb, they said that ford would not pay t o fix it and that the tsb was merely instructions to the service technicians on how to fix it. this is bull. we are aware that nhtsa has received more than 40 complains on this issue. our son was injured, this is a known safety defect and ford should be held responsible. the vehicle was stationary with the engine turned off when this happened.

Tl* the contact owns a 2011 ford escape. while driving 20 mph, the power steering failed without warning. the contact was able to regain power steering ability and drive home. the contact discovered nhtsa campaign number: 14v284000 (steering), which he associated with the failure. the contact spoke with the manufacturer and was informed that the vehicle was not included in the recall. the contact also took the vehicle to monadnock ford (119 monadnock hwy, swanzey, nh 03446) where it was diagnosed that the power steering torque sensor was defective. the vehicle was not repaired. the failure mileage was 97,009. *dt*jb

Tl* the contact owns a 2011 ford escape. while accelerating from a stop, the power steering malfunctioned. the failure occurred intermittently and worsened while driving low speeds. the vehicle was towed to ken grody ford buena park (6211 beach blvd, buena park, ca 90621, (888) 263-7926) where it was diagnosed that the torque sensor failed and the entire steering column needed to be replaced, parts were replaced and completed. the repairs cost $3,000. the manufacturer stated that the vehicle was not included in a recall. the failure mileage was 110,000. *bf consumer stated while exiting from the interstate vehicle went from 65 mph to 0 mph a gradual deceleration and the electronic power steering stopped working. consumer tried to restart the car serveral times to no avail.*jb

While driving my steering wheel locks up and i have to pull over and turn the truck off and restart it in order to gain movement in steering wheel

Tl* the contact owns a 2011 ford escape. while attempting to make a left turn from a traffic light, the power steering failed without warning. the contact stated that the vehicle became difficult to maneuver. the vehicle was taken to an independent mechanic to be diagnosed where the contact was informed that the electronic power steering needed to be replaced. the vehicle was not repaired. when the vehicle was restarted, it resumed normal operation. rivertown ford (1680 whittlesey rd, columbus, ga 31904, (706) 653-7420) was contacted by phone and stated that the repair would take three hours and would cost approximately $800. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was informed of the failure. the approximate failure mileage was 144,000.

Electric power steering goes out all of a sudden while i’m driving. i have to man handle the wheel till it comes back and it almost caused a couple of bad accidents. i don’t like feeling unsafe driving a car i’m paying for especially with my kids in it. took it too the dealership to get diagnosed and my torque sensor in the steering column has a bad connection, and can cause the wheel to lock up. the most frustrating part is my particular vin is not covered with the recall for the exact same issue with other 2011 ford escapes. i don’t have $700 to dish out at all times working for the army. would be awesome if the recall would cover all 2011 escapes so i can get the issue fixed and my family doesn’t have to stress about it anymore.

When making a right hand turn at slow speed the power assist stops while the vehicle is still on. this has happened 4 time in the past month. turning off then back on allowed me to continue on. the dealer informed me there was no recalls on my escape for this issue but in searching i found recall #14v284000 that mirrors my exact problem. i currently have 113k on the car.

While driving down the road the battery light came on. then all the sudden the stearing wheel got tight and i couldnt steer the car. then i turned car off started it again after a few minutes the battery light lite up and the stearing was locking up not letting me turn .very scarey cause almost had an accident and nothing was displayed saying anything about stearing or battery low...

Was making a right turn into an intersection and steering wheel suddenly became difficult to turn, rendering the vehicle unable to make a successful turn. vehicle was in motion at time of incident. vehicle steering wheel remained stiff for remainder of drive and vehicle was not able to maneuver as effectively. required much more force to turn steering wheel. no motor vehicle accident associated.

While doing the last several services on my escape, i've noticed the front cradle/crossmember severely rusted, but not rusted through. on this last service,(10/22/19) i noticed two spots rusted through, very similar to the recall on the previous body escapes.

Transfer case overheating and dumping lubricant on transmission/drivers side axle spraying all over.

This vehicle had a recall regarding the fuel delivery module repaired in may 2019 (by chapman ford in horsham, pa), just before i bought the car in june. in late august 2019, the car was having difficulty starting. i brought it to my local ford dealership (fullerton ford in somerville, nj). they insisted chapman ford did a poor job with the recall repair (specifically connecting the fuel pump) and ford corporate authorized fullerton to fix chapman's poor work (free of charge for me). a few days ago, the vehicle failed to start even when jump started. the local ford dealerships (malouf ford in north brunswick, nj and fullerton ford) said they didn't have an opening to work on the car for 3 weeks. i wanted to take this vehicle to a ford dealership but i can't afford to be out of a vehicle for 3 weeks so i took the car to a private shop (quality auto center in franklin park, nj) . the private shop diagnostically proved the fuel pump no longer works. the private shop replaced the fuel pump and the vehicle now works again. this is indeed an older vehicle, but i think the timing is especially suspicious that the fuel pump fails shortly after it has been handled multiple times for recall repair. furthermore, chapman ford was deemed by ford corporate to do a subpar recall repair. i called fullerton ford and ford corporate about potential liability but they didn't seem interested to entertain because i wasn't able to bring my car to the dealership for inspection.

Ford part bl8z-7251-a in 2001-2012 escape/mercury mariner/mazda tribute,& similarly designed ford explorer,edge, taurus, and several mazda--all wheel drive and 4x4 models are made with known defective transfercases/automoblie design. the engine exhaust is placed too close to the gear case which dries the lubricant within (12 oz.). massive bearing failure can occur at any moment destroying the transfer case, causing a lockup condition, the case or drive shaft can break free and result in a crash.

I have had issues with a check engine light that lights up all the time on the car. it will also say "check fuel fill inlet" when i pump gas. the code reads p0455 which means the engine computer recognizes a large leak in the evaporative emission control system (evap). the vehicle's evap system is sealed, it's main purpose is to prevent gasoline vapors in the fuel tank from escaping into the atmosphere. i am not sure if one of the recalls pertains to this, but this is an ongoing problem for me. so much so, that i have stopped driving the car in fear for my safety and my family.

I was driving my 2011 ford escape limited edition and on the highway when i was going at a great amount of speed the vehicle shuts down completely the dash went black and the steering wheel locked up and everything i was able to stop i restarted car it started back up

I had to pay to have my ford escape steering fixed, now there is a recall and my dealership said that there is to a recall, which there is. i was doing and attempted to make a aright hand turn and the power steering went out.

Tl* the contact owns a 2011 ford escape. while attempting to start the vehicle, the key turned in the ignition; however, the vehicle did not start. the contact stated that the failure occurred at least seven other times. the vehicle was taken to texas country ford (321 e coke rd, winnsboro, tx 75494), but was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 82,000.

Tl* the contact owns a 2011 ford escape. while driving approximately 62 mph with the cruise control engaged, the vehicle stalled. there were no warning indicators illuminated. the contact stopped, turned off, and restarted the vehicle for it to operate normally. the vehicle was repaired by an independent mechanic, but the failure recurred. the dealer and manufacturer were not contacted. the cause of the failure was not determined. the failure mileage was 150,000.

Back door wont open, rear wiper doesn’t work, rain comes in through back door.

Tl* the contact owns a 2011 ford escape. while driving 20 mph, the steering wheel seized and was unable to turn. there were no warning indicators illuminated. the contact turned off and restarted the vehicle in the middle of the road in order for the steering wheel to resume normal operation. the failure continued. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering). the vehicle was taken to an independent mechanic where it was diagnosed that the power steering software needed to be updated. the vehicle was taken to bonnell motors inc (located at 353 cambridge st, winchester, ma 01890, (877) 729-9700) where the same diagnosis was provided. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 124,000.

When truck has a full or even half tank , always smell a loud gas smell coming from truck. gas smell so loud can not have truck parked in garage due to fumes. also with brakes, when forced to stop immediately the brakes make a weird sound and wont lock properly.

Escape would not start on 10/14/19. made clicking noise but would not turn over. checked battery which indicated low voltage. replaced battery on 10/15/19. on 10/17/19, attempted to start car. all lights came on but no sound was heard and engine would not turn over. checked new battery which was within limits. checked symptoms online and found issue to be faulty neutral safety switch. upon further search, found numerous owners of 2008-2012 ford escape and mercury mariners have the same issue. would like to know why this is not a factory recall if it is happening this often.

Electric power steering has a recall but ford is unable to locate information stating a recall on the car. electric steering gave out multiple times but ford refused to fix the issue, even though it was recalled in 2014

Steering died while operating vehicle. was able to avoid incident and restarting car appeared to fix issue at the time. dealer indicated exact same error code b2278 and repair as indicated by recall 14s05. however, this vin not included in that recall and many calls to ford and an open case are useless. have grave concern for future failures.

Driving to an appointment started into a curve in road when power steering failed in vehicle. could barely control vehicle to get off of road. no warning, noises or lights came on. very scary. checked for recalls and was told my vehicle vin number is not included but the year and model do have a recall on steering problems.

All the sudden while driving lost total power steering and could hardly turn the wheel at all. once i got it stopped and shut off for a few minutes, power steering was fine when i cranked back up. has happened again while driving later. this is the exact same issues reported on the 2008-2011 ford escapes torque senors that was recalled. it needs to be recalled on the 2011-2012 models as well.

Tl* the contact owns a 2011 ford escape. while the contact's wife was driving 5 mph, the steering wheel became difficult to turn, causing her to bump into a curb. there were no warning indicators illuminated. the driver was able to park the vehicle into a parking spot. once the vehicle was turned off and restarted, the steering wheel resumed normal operation. the contact's wife managed to drive the vehicle home. the contact associated the failure with nhtsa campaign number: 14v284000 (steering). the vehicle was taken to autonation ford bellevue (located at 411 116th ave ne, bellevue, wa 98004, (425) 243-5203) where it was diagnosed that the torque sensor needed to be replaced and the power steering control module needed to be reprogrammed. the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was 107,000.

Turning to leave a parking lot and had no power steering,removed error code and power steering started working.

Power steering stop working suddenly, check online and ford issue a recall on 2014 but local dealership does not recognize my vehicle as one affected.

A known common problem on 2001-2012 ford escape awd models: the transfer case on awd models is mounted near the exhaust which bakes and dries lubrication grease in the transfer case resulting in bearing failure and lock-up conditions which can cause a crash at highway speeds.

"takata recall" on may 11th 2019, my auntie and i were involved in a accident that was no fault of my own. a black toyota stop in front of when us, i hit the brakes on impact, the airbags deployed and blowup in my face, knocking out one of my crowns and shift my teeth, i went to the dentist office after leaving the hospital, the doctor told me i swallowed particles and my left side of my face would not stop hurting, i also let the dentist know the airbag blowup in my face, he found my root canal was framed in half, in order to fix the problem i would have to pay 12,000.00 of my own money to repair the tooth and other damage teeth that were shifted or i would loose them in the future, i haven't smiled sense.i was driving north bound on highway they were traveling east bound at a four way crossing into a gas station.

City driving 35 mph, no power steering when turning in either direction. shut car off, waited 5 minutes, restarted. steering okay. happened again on the way home. no warning lights on dash, no noises, car sounded like it was running fine. 145000 mi.

Front-right brake disc locked up on august 21st, 2019. it also made smoke. after one hour, it can drive again. now it always makes big noise when i park.

Tl* the contact owns a 2011 ford escape. the contact stated that the power train indicator illuminated while driving various speeds. the manufacturer was made aware of the failure and informed the contact to call the dealer. the failure mileage was approximately 98,000. *bf vehicle was taken to valley ford (waverly, oh) where the throttle body was replaced under the manufacturer's warranty. consumer noticed that the air filter hose kept coming off because it was too short. consumer stretched the hose to keep it from coming off. consumer states that this might be the cause of the throttle body failure. *dl

Takata recall, i was driving on the freeway when my car started shaking very bad and made my car swerve so i got scared and it shook for a while finally the steering wheel became very hard to turn and the message "power assist fault" showed up on my dashboard.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the contact did not call the dealer. the manufacturer called the contact about the recall but was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect

A knock started in my steering column. i got increasingly worse. my steering became jerky and uncontrollable. i was able to get my truck to a repair shop. they found the steering column bad. this will be the second time since i have owned the truck that this steering column has gone bad. this is very dangerous and could have caused a very serious accident if i did not learn from the first recall. two times with the same part and problem. i do not think this was fixed and a continued investigation into the steering column should exist.

Tl* the contact owns a 2011 ford escape. while driving 10 mph and making a left turn, a grinding noise was heard coming from the front driver's side of the vehicle and the steering wheel became difficult to turn. there were no warning indicators illuminated. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the manufacturer was not notified of the failure. the approximate failure mileage was 112,000.

My power steering has been frequently going out, particularly when i am trying to accelerate my vehicle. the wheel becomes more difficult to turn and i have to restart the car to reset the power steering ability.

Tl* the contact owns a 2011 ford escape. while driving, the steering wheel seized without warning. the driver was able to coast the vehicle to the side of the road and powered off the engine. the vehicle was restarted and was able to drive normally. the failure recurred twice. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the manufacturer was notified of the failures and informed the contact that the vin was not included in nhtsa campaign number: 14v284000 (steering). the approximate failure mileage was 90,000. *dt *tr*jb

Tl* the contact owns a 2011 ford escape. while driving various speeds, the steering failed and the power steering assist fault warning indicator illuminated. the contact stated that the vehicle was previously repaired per nhtsa campaign number: 14v284000 (steering) by an unknown dealer, but the repair was insufficient. the vehicle was taken to an unknown dealer where it was diagnosed that the shaft torque senor needed to be repaired. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 180,000.

Flat towing, all four wheels on ground, smoke coming out from under hood, towed in to dealership, told transmission was burned up. it could have caught on fire if let go. 86986 miles on 2011 escape. have been flat towing behind motorhome for more than four years. ford motor company should stand behind this.

Loud rattling noise coming from the front suspension. believed to be struts, sway bar, or sway bar links. only happens while in motion on all types of terrain.

Tl* the contact owns a 2011 ford escape. while driving 5 mph, the steering wheel became difficult to turn. the contact had to turn off and restart the vehicle multiple time until the steering was able to function normally. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering). the vehicle was taken to towne ford of redwood city (located at 1601 el camino real, redwood city, ca 94063, (650) 366-5744) where it was diagnosed that the steering rack sensor, two column bolts, and the epa system needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 89,889.

Tl* the contact owns a 2011 ford escape. while driving between 10-50 mph, the contact lost control of the steering while in traffic. the steering wheel seized and would not move. the contact had to use excessive force to turn the steering wheel. when the vehicle was turned off and restarted, the steering returned to normal. the contact called peacock ford (1875 s orlando ave, maitland, fl 32751, (407) 644-7111) and was informed that the vin was not included in a recall; therefore, the contact may be responsible for the repair cost. the contact stated that the vehicle showed symptoms of nhtsa campaign number: 14v284000 (steering). the manufacturer was made aware of the failure and did not assist. the failure mileage was 154,000. *bf updated; contact has stated that the steering also seized twice while their daughter was driving.*as

My 2011 ford escape xlt 2.5l is stalling while driving, stopped, turning. the rpm's are jumpy. car stalls with foot on the gas in mid drive! replaced the canister purge valve as diagnosed. not the fix.

First issue is that the back back door wont open & there is no keyhole to unlock it either. second issue is that when it rains heavy water is coming through from the outside into all my doors & it stays there because there is no plug to let the water out. the cheapest option was to drill holes in the bottom of each door to let the water out.

We began having intermittent braking incidents. sometime the car would pull sharply, or not at all. there was a time when the car seemed to need extra petal pressure to stop. we took it to spencer creek to have it checked out. initial diagnostics was possible sticking of calipers. the car was driven outside the shop to await parts. when the it was time to bring the car back inside to put on the lift, the right front brake had froze up and the car would not move. see attached work order. if this module had failed at highway speed, ti would resulted in loss of control.

The problem is brake loss in reverse. it happens intermittently sometimes once a month or maybe 6 months with no problem but scary when backing out and cannot stop immediately. the pedal will be rock hard when this happens and after a couple of seconds will depress and brakes back to normal. if in a tight spot or pedestrian walks behind there could be bad consequences and good luck proving it in court that the brakes failed. summer or winter doesnt matter. i have brought it to dealership and complained on another forum but dealer cannot find problem as it is so intermittent. it seems like a valve in the system sticks. i had it happen to me several times but my wife didnt believe me. well it happened to her last week and she was scared. this has been going on for years without resolution and if nothing else will put this concern on the record or hopefully ford takes this more seriously. i will be contacting dealer again as this must be fixed once and for all. any ideas welcome.

Power steering sensor defective. power steering failed after making a turn 3 times.

Stopped at a stopped signed pulled out slowly to the right and the steering completely locked up then corrected a few seconds later. a week later at a stop sign slowly pulled out to the right and the steering locked up and i drifted into on coming traffic with no control and hit a curb then starting steering correctly. i am so thankful no one was hurt or worse. the truck was taken the same day to the local dealership where i purchased it and have it serviced. i was told they received code b227b which when i research falls under the following/ recall number 14v284000 recall date 05/29/2014 component steering:electric power assist system summary ford motor company (ford) is recalling certain model year 2008-2011 ford escape and mercury mariner vehicles manufactured august 18, 2006, through september 11, 2010. the affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. as a result, the system could remove the electric power steering (eps) assist. consequence if power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash i was told my vin # is not included in this recall.

Takata recall.... checked vin with nhtsa and saw recall information. today, i would feel safer if this issue was fixed.

Tl* the contact owns a 2011 ford escape. while driving 25 mph, the steering wheel seized and the power assist failure warning indicator illuminated. the contact managed to maneuver the steering wheel and drive home safely. the dealer (lynch ford chevrolet inc, 410 us-30, mt vernon, ia 52314, (319)-895-8500) was contacted and confirmed that the vin was not included in a recall. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 140,000.

There have been several incidents with this vehicle where the steering wheel will seize and lose of acceleration when making sharp turns . during these incidents we would restart the ignition and the steering wheel would start working again.

Tl* the contact owns a 2011 ford escape. while the vehicle was at a stop, the steering lost power without warning. the contact turned off and restarted the vehicle, but the failure recurred. the vehicle was taken to bob bell ford (410-766-3600, located at 7125 ritchie hwy, glen burnie, md 21061) who stated there was no recall. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not diagnosed or repaired. the failure mileage was approximately 66,000.

While driving, the abs and traction control error lights appeared on my dash followed by clicking noises. shortly after my power steering stopped working while my vehicle was in motion. i was making a turn at a moderate speed and the sudden loss of power steering almost causing me to crash. luckily i was able to control the vehicle but it was extremely difficult and i strained myself and pulled several upper body muscles in the process. i am a small woman and was barely able to manually turn the wheel. i have determined that the torque sensor is defective but my vehicle was not included in the recall for this part. even though my vin is not showing its associated with the recall. it is a 2011 escape and i believe there are more vehicles including mine, that should be included in this recall. the defective part almost cause a tragic accident, and although i avoided that, i did injure myself in an effort to steer my vehicle without the assist of the power steering. subsequently, the power steering randomly engaged twice within a week of it originally going out. both times it reingaged while i was turning my vehicle and again this sudden change almost caused a crash. i've now had to pay out of pocket to replace this part and i feel this should have been included in the recall and repaired free of charge.

The truck has a loss of electric power steering. when going in slow speeds, it is very difficult to turn. when speed increases, it becomes less difficult to turn, however it is still very difficult to turn. on the street for example, turning in the next lane can be a bit of a hassle and making shap turns or u-turns are impossible.

Loss of power steering and unable to steer vehicle safely. happens during turns at slower speeds. ford diagnostic code # b2278=steering torque sensor bad. same problem with current recall # 14v284000. vehicle made at same plant as recalled vehicles. my vin seems to not be included for some reason. please add since it is exactly the same problem please.

Tl* the contact owns a 2011 ford escape. while driving various speeds and while the vehicle was stationary, the steering wheel seized. the vehicle was taken to ipswich ford, inc. (105 county rd, ipswich, ma 01938, (978) 356-6850) where it was diagnosed that the torque sensor malfunctioned. the torque sensor was replaced. the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 89,175.

Tl* the contact owns a 2011 ford escape. while driving approximately 20 mph, the power steering suddenly malfunctioned and the steering wheel seized, which caused the vehicle to drive onto a curb. the vehicle was restarted and the failure was corrected. the vehicle was taken to pleasantville ford (47 pleasantville rd, pleasantville, ny) to be diagnosed, but the failure could not be duplicated. no repairs were performed. the manufacturer was not notified. the failure mileage was 165,000.

Tl* the contact owns a 2011 ford escape. the contact stated that the power steering failed and the steering wheel had to be turned with force to turn the vehicle. the failure was experienced numerous times. the vehicle was taken to an independent mechanic who diagnosed that the steering wheel torque sensor failed. the manufacturer was contacted. the manufacturer stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the dealer was not contacted. the vehicle was not repaired. the failure mileage was 81,000. *tt consumer took the vehicle to an independent dealer and had it repair and was fine until there was transmission problem and had the car towed to the dealer.*jb

Tl* the contact owns a 2011 ford escape. while making a left turn, the steering wheel seized and was extremely difficult to turn. when the contact turned the ignition off and on, the steering wheel worked properly. the failure occurred twice. the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the dealer was not contacted. the vehicle was not diagnosed or repaired. the approximate failure mileage was 110,000. *tt consumer stated car seized 4 more times while driving straight on the same day. the dianosis and repair was done following business day. steering shaft torque sensor was replaced.*jb

On 2011 ford escapte rear hatch has devoloped corrosion and broke off. i have done research and found out that series from 2012 and early is having this problem. lucky i was not driving anywhere when this was done or it could have caused engery to cars around me and to myself or my young son with glass blowing into the car.

Tl* the contact owns a 2011 ford escape. the contact received a recall notification for nhtsa campaign number: 16v777000 (fuel system, gasoline) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. the dealer (world ford pensacola, 6397 pensacola boulevard, pensacola, fl 32505) confirmed that parts were not available to perform the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. while driving in reverse, the steering seized without warning. the contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 14v284000 (steering). the vehicle was taken to don franklin ford (576 hudson st, columbia, ky 42728, 270-384-3076) where it was diagnosed that the ecu failed and a new steering column needed to be installed. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vin was not included in the steering recall. the failure mileage was 106,000.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). beatrice ford lincoln (4115 north 6th street, beatrice, nebraska 68310, (402) 223-3547) was contacted and stated that the parts were unavailable. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

While on highway traveling to chicago, my vehicle power steering failed. i could not turn the wheel without great difficulty. the power steering is electrical so cannot drive without power steering. had to leave car stranded in springfield, illinois at landmark ford and pay $50 per day for rental. it is a safety recall 14s05 and has failed in hundreds of thousands of cars in the us and canada. according to the recall information online and my calls to dealerships; my car's recall updated the software to let me know the power steering would fail. they did not replace the torque sensor which is the item that failed on the highway and made my car not operational. if your torque sensor failed prior it was replaced by ford under the recall - if it hadn't failed by the time of the software update the recall was closed out. i have found all this out today before my car has been fixed. so ford will not fix my torque sensor and the cost is $617 plus the rental car at $50 per day. (my car failed 5 hours from home) - i have to go pick it up when it is fixed. since it was a safety recall and the torque sensor had not been previously replaced, and ford knew this was a problem with 1.1 million cars, why should i have to pay for a failed faulty part? my car only has 74,000 miles and is well maintained. the car was not involved in an accident but could have been very easily. however, the car was stranded 275 miles from home and ford will not fix the faulty part. it is a safety issue and i am very unhappy. the torque sensor, steering column or whatever parts make this car unsafe should have been taken care of under the recall. ford needs to do the right thing. there could have been an accident and loss of lives. this is unacceptable.

Recall notice issued in november 2017 and persistent calls to dealer (every month) have not produced a reasonable estimate of when the parts required to complete this recall. the answer provided by dealer every month for the last 11 months the customer has called has been "the parts are backordered" and no estimate of when it will be complete is provided.

Steering going out freezes and wont turn. replaced tie rods upper and lower control arms. cost $1000. and 2 days later out again

Shift solanoid problems where the vehicle does not shift. ford does not have these parts on hand and are on back order until mid october 2018. why? because too many escape vehicles are having this issue. a recall needs to conducted on this issue and ford needs to step up and replace these solanoids.

Tl* the contact owns a 2011 ford escape. while driving approximately 30 mph, the steering wheel seized without warning. the vehicle was able to be coasted to the side of the road. the contact powered off the engine and waited a few minutes. once the vehicle was restarted, it operated normally. the vehicle was taken to champion ford volvo (2502 w 26th st, erie, pa 16506, (814) 878-2500) where it was diagnosed that the torque sensor needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 105,410. **tr updated 10/26/18*jb

Tl* the contact owns a 2011 ford escape. while driving at a low speed, the steering seized without warning. the vehicle was towed to the contact's residence. the dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was approximately 174,000.

Car shuts down at almost any speed while you are driving. it happens all the time, the engine goes in to limp mode, and it very dangerously forces you to exit the road quickly. we have taken it to 2 very reputable service shops (and paid them to fix it), and they were not able to repair it. based on the # of reported issues with this problem on this vehicle, ford needs to quickly fix this and make it right at no charge.

Lost power steering while driving to work. the car is extremely difficult to steer at this time. i found a recall (14s05) for steering problems with my year ford escape, but my vin is not affected. how can that be, ford? stand by your product!!

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. gibbons ford (704 martin f. gibbons blvd, dickson city, pa) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Electronic power steering is out just like the recalled ford escapes from 08-11 recall. vehicle was being driven in town and making turns when this happened. vehicle was driving on busy roads in the city and became impossible to turn.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to remedy the recall was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (richmond ford lincoln, 4600 w broad st., richmond, va 23230, (804) 358-5521) was contacted and confirmed that the remedy was not available. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received a recall notification for nhtsa campaign number: 16v777000 (fuel system, gasoline) and stated that the manufacturer exceeded a reasonable amount of time to perform the repairs. the dealer (bozard ford, 540 outlet mall boulevard, saint augustine, florida 32084) confirmed that parts were not available to perform the recall repairs. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received a recall notification for nhtsa campaign number: 16v777000 (fuel system, gasoline) and stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. the dealer (donley ford, 1456 coshocton avenue, mount vernon, ohio 43050) was contacted and confirmed that parts were not available to perform the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system). the dealer (bill pierre ford, 11525 lake city way ne, seattle, wa 98125) stated that the part was not available. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. mcdonald ford (6790 midland rd, freeland, mi) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (courtesy ford, 3921 w river dr., davenport, ia 52802, (563) 326-4011) stated that the part was not available for the recall remedy and did not know when it would arrive. the manufacturer was not notified. the vin was not available. the contact had not experienced a failure.

Tl* the contact owns a 2011 ford escape. while the vehicle was driving various speeds or idling, the steering wheel shook violently. also, the engine and power steering assist warning indicators illuminated. the vehicle was taken to eau claire ford lincoln (2009 lorch ave, eau claire, wi 54701, (715) 852-1000), but no diagnostic testing failure codes were found. the vehicle was not repaired. the contact stated that the failure recurred three times. the vehicle was taken back to the same dealer where it was diagnosed that the power steering assist needed to be replaced. the vehicle was not repaired due to the repair fees. the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure and referred the contact to nhtsa. the approximate failure mileage was 186,000.

Power steering went out when backing up. informed by dean sellers ford in troy , michigan that the torque sensor failed and it would cost me 1400 dollars to get it fixed and unlike other escapes from the same year with a similar problem, mine in not under recall. this does not seem right. have always owned fords and stepfather worked for them for 30+ years. hope that ford will stand by its product. have 110,000 miles on it and we were hoping for more.

While driving at highway speed, the power steering suddenly, without warning, failed.

Takata recall- while driving through my neighborhood at 20mph i lost complete power steering in my vehicle and was unable to turn left or right. after doing some research and having the repair fixed, it was stated that the steering torque sensor went out and was unable to detect driver steering input. aligning with the current recall 14s05. because my vin is not associated with this recall ford is not willing to cover the repair cost.

Loss of power while accelerating.

Rear lift gate window spontaneously exploded outward while parked in front on my home.

Tl* the contact owns a 2011 ford escape. the contact stated that nhtsa campaign number: 16v777000 (fuel system, gasoline) exceeded a reasonable amount of time for repair. the contact received the recall notification in december of 2017. the contact spoke with ourisman ford & lincoln (6129 richmond highway, alexandria va, 22303, (703) 660-9000) several times concerning part availability. the dealer stated that parts were unavailable for the repair. the dealer informed the contact to call back in two weeks. the contact called back in two weeks and was informed that parts were still unavailable. the manufacturer was contacted and provided a case number. the manufacturer informed the contact that the situation concerning part availability was escalated. the contact had not experienced a failure. parts distribution disconnect. *tt *js

Fuel delivery module i received a notice from ford january 2018 about recall fuel module.. i call monthly to check on when i can get my vehicle in to be repaired. our local dealer tenvoorde has been out of this part since november 2017 and does not know if or when they will receive the part.. why do they send out these recalls if they can't supply the parts? can you contact ford?

Tl* the contact owns a 2011 ford escape. the vehicle was taken to the dealer (varsity ford, 3480 jackson road, ann arbor michigan 18106) for a scheduled oil change. the mechanic informed the contact that the power steering control module needed replacement. the vehicle was not repaired. the manufacturer was notified of the failure and opened case number: cas14691951. the approximate failure mileage was 120,000.

2011 ford escape. consumer writes in regards to fuel problems. *ld the consumer stated the parts were not available to complete recall repair. *js

2011 ford escape. consumer writes in regards to fuel delivery module safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. *js

Tl* the contact owns a 2011 ford escape. the contact stated that the check engine indicator illuminated. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (woodrum ford lincoln, 3100 e jackson st, macomb, il 61455, (309) 833-2111) and was informed that the parts were not available. the vehicle was not diagnosed or repaired. the manufacturer was notified and opened case number: cas-14730966. no further assistance was provided. the failure mileage was approximately 62,000. parts distribution disconnect. *tt *js

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. kenny ross ford (104 black hill rd, irwin, pa) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Steering on my 2011 ford escape has stopped working and it is very hard to turn especially when you're at a stopped position. it all of the sudden started and ford will not repair it on recall . ford sucks!!! i will never buy another ford in my lifetime!!!! i cant even drive it because my arms and hand have chronic pain and this is only vehicle i have

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). two dealers were contacted: rea-ford-lincoln (84 cimarron rd, monticello, ny 12701, (845) 791-6100) and sunshine ford-lincoln (40 ny-17k, newburgh, ny 12550, (845) 561-3900). both dealers indicated that the part was unavailable and on a national backorder. the manufacturer was contacted to determine when the part would be supplied to the dealers. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v770000 (fuel system, gasoline). spradley barr ford & lincoln of greeley (4901 w 29th st, greeley, co 80634, (970) 506-3600) was called to schedule a recall repair appointment. upon arrival at the dealer, the contact was informed that the parts were not available and the dealer was unable to verify when the remedy and parts would be supplied from the manufacturer. the manufacturer was notified. the contact was not experiencing a failure. parts distribution disconnect.

I received a recall notice from ford dec 2016 referencing nhtsa safety recall 16v-777. aug 2017 i still hadn’t heard anything so i asked ford what was going on using ford website live chat. ebonee said parts still not available. jan 2018 got another letter saying parts now available. called dealership then and again today 4/11/18 & they said still not available. very frustrated and concerned about what might happen due to possible fuel leak. we want this fixed but no one seems to be able to help.

Tl* the contact owns a 2011 ford escape. while operating the vehicle, a grinding type noise was heard when turning the steering wheel. the contact stated that the steering wheel became more difficult to turn and would jerk and vibrate. an independent mechanic diagnosed that the steering column was faulty, but the exact failure was not identified. the vehicle was not repaired. the dealer was not notified. the manufacturer was notified and did not assist. the vehicle was previously diagnosed per nhtsa campaign number: 14v284000 (steering), but no failures were found at the time. the failure mileage was 124,000. *tt updated 9/19/18*jb

Transmission broke while flat towing.

Power steering failure. (there is a recall for this vehicle, however ford is not honoring my specific vehicle, yet the same failure is occuring with my vehicle.

Failed power steering. the electronic power steering system on my escape has stopped functioning. i had just left a parking lot when the steering wheel on the car got very hard to turn. it was acting like the power steering pump had failed. so, feeling comfortable enough that i knew what was wrong, i drove home to get our other vehicle. now after doing some research, i found out that this vehicle does not have a traditional power steering pump, but rather an electronic system. i am shocked that i made it home now that i know that the system was fighting my attempts to turn, not just simply not supplying power assistance. i understand that other vins of my vehicle had been recalled due to issues with this system, but mine is not covered. it seems to me that this recall should be extended to other vins of escape. i no longer feel safe driving this vehicle knowing that this. prior to this total failure, we had experienced the steering wheel vibrating and motor rpm reduction. this let me to think that it was a traditional power steering pump. i did not take action because no warning codes or check engine lights were displayed and i was not hearing the tell tale whine of a failing power steering pump.

I bought an rv last year and decided to pull it behind my rv. i checked the owners manual for instructions on what procedure in needed to do to pull my 2011 ford escape on all four wheels behind my rv and so i followed the manual instructions and did so. well i got about 300 miles from my house and the transmission burns up! i have contacted fmco and they are given me the run around and not wanting to take full responsibility for my transmission which i totally disagree because i followed the manual instructions.

Transmission had to be replaced at 128000.miles and cost us 3500.00 and we only owned it for less than a year

I was driving down the road and the car just died and did not start again and i cant figure out whats wrong with the car but even in the off engion switch still was trying to start its self so i had to remove the battery cables so it would stop trying to start and we cant figure out whats wrong with it still and we just spent 3500.00 to get the transmission replaced and at this time we have no clue how to fix it .

I drove for approx. 1 hr and then stopped at a grocery store, turning off my vehicle. after about 10 minutes, i went to leave and started my vehicle and lost all power steering. the vehicle remained in this state, for approx. 1 hr while driving home.

Twice while driving the power steering has gone out, the last one on 2/19/19 while my new driving son was on the way to college. i took it to ford 2/22/19 and was told it would be $150 just to diagnose and my car was not covered via vin for the current recall. i then took the vehicle to ntb and they diagnosed error code b2278 which is exactly what the recall is for. ntb referred me back to ford since they should cover this and gave me a letter saying so. ford still refuses to cover my vehicle even after numerous phone calls. i just finished making an appointment with my ford service center who are going to charge $600 to replace the torque sensor. they are asking for 1.5 days to repair.

Tl* the contact owns a 2011 ford escape. when making turns, the steering failed and the contact would lose control of the vehicle temporarily. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer and dealer were not notified. the failure mileage was 57,000.

Tl* the contact owns a 2011 ford escape. while driving 60 mph, the steering wheel seized and the power steering warning indicator illuminated. the contact drove to his destination and powered off the engine. the vehicle was restarted, but the failure recurred. the vehicle was taken to ford of orange (located at 1350 w katella ave, orange, ca 92867, (888) 721-6635) where it was diagnosed, but a failure code could not be located. the dealer recommended replacing the entire steering column. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 47,000.

Tl* the contact owns a 2011 ford escape. the contact stated that the wheel bearings were faulty on the driver's side of the vehicle. while driving 55 mph, the wheels shook and affected the entire vehicle. the dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 69,500.

This will be the second time i am replacing wheel bearing in the front driver side wheel. this causes the wheel to shake. i cant afford to continue to put money into a vehicle with such low miles and every 6 months. also rear wiper motor burnt out due to a leaky seal or poor seal from ford.

Recall # 16s41 fuel delivery module. i have been waiting months, and part still not available at dealership. called this morning to inquire? still no part. my check engine light is on, which is directly related to recall. i have rejection sticker, and won’t be able to drive my vehicle. worst is what if it catches on fire, ford has no answer for me

The power steering does not activate at start..must start several times to make it work first time this happened i was driving.i have only one hand this caused the car to hit the curb i had to have the car towed ford said my car was not on the recall .what can i do to fix this (not 1500.00 from ford) please help

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. b & b motors inc (318 south schrader ave, havana, il 62644, (309) 543-2224) was contacted and confirmed that the part was not available. the manufacturer was contacted. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. bob davidson ford of baltimore, maryland was made aware of the recall and stated that the parts were unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer (robberson ford, 2100 ne 3rd st, bend, or 97701, (541) 382-4521) confirmed part unavailability and was unable to verify when the part would be supplied from the manufacturer. the manufacturer was notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the dealer (wendle ford, 9000 n division st, spokane, wa 99218, (509) 484-4800) scheduled an appointment and indicated later that the part was not available. the dealer stated that the part may become available in two weeks, but did not verify if there was a national backorder or if the contact was placed on a waiting list. the manufacturer was contacted. the contact had not experienced a failure. parts distribution disconnect.

I received a recall on my 2011 escape in late 2016 informing me about an issue with the fuel delivery module. i took it to the dealership at the time, informing them that i had been noticing fuel smells, but they were unable to remedy the issue, or perform the recall. in january of 2018 i received another letter saying that parts are now available to repair my vehicle, but as of april, two local dealerships still say they have not received the necessary parts for the repair. the safety recall is 16s41/nhtsa recall 16v-777. based on the safety implications of this recall, it seems that ford is being very slow in delivering parts to the dealerships to make this repair.

Tl* the contact owns a 2011 ford escape. while driving approximately 55 mph, the steering wheel jerked and the “power steering assist default" message appeared. the vehicle was driven to the contact’s residence. the contact also mentioned that the jerking of the steering wheel had gotten worse in the past several days, to the point that the failure occurred when the vehicle was in park. the contact also stated that the vehicle was repaired by the dealer (bob chapman ford, 1255 columbus avenue marysville, ohio 43040) on october 16, 2016 for the same failure. the failure recurred and the vehicle was taken back to the dealer for diagnostic testing. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 174,000.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called the bozard ford lincoln dealer at 904-824-1641, located at 540 outlet mall blvd, st. augustine, fl 392084 where it was confirmed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Made an appt for recall in santa clara ca (first available appt they had was march), arrived, they said they didn't have parts (no call to cancel appt, no call to follow up as requested) and didn't have any indication of when they would get more. called another location in sunnyvale, ca, same answer. nationwide shortage, no notice of when they would have more. told they would not call when they arrived, would have to keep calling back. told to call ford. my online ford owner account has recall date of oct 2016 but i just received a notice in jan 2018.1) why am i just being notified now if this has been active for the last year and a half? 2) unacceptable for ford to be out of parts with no delivery date in the middle of a recall.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts for the recall repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact noticed fuel fumes coming from the vehicle. the dealer (luther north country ford, 10401 woodcrest drive nw, coon rapids, mn 55433, 612-424-7648) scheduled an appointment twice; however, when the contact attempted to confirm the appointments, they were moved further back. the last time the contact attempted to schedule an appointment, the dealer was unable to provide another date for the repair because the manufacturer was not providing parts. the manufacturer was not made aware of the failure. the approximate failure mileage was 80,000. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. bob lowth ford (3010 bemidji ave n, bemidji, mn) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was notified and was not able to confirm when the parts were to become available. the contact was referred to nhtsa. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) over a year ago. the dealer (bob poynter ford, inc., 526 s jackson park dr, seymour, in 47274, (812) 522-2040) scheduled an appointment and then called the contact back to indicate that the part was not available. the dealer made no mention of any national backorder or limited supply of parts. the manufacturer was contacted. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received a recall notification for nhtsa campaign number: 16v777000 (fuel system); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (lewis ford in fayetteville, kentucky) confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford escape. the contact received a recall notification for nhtsa campaign number: 16v777000 (fuel system); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (paul miller ford in lexington, kentucky) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford escape. the contact stated that the part had been unavailable for an extended period of time for nhtsa campaign number: 16v777000 (fuel system, gasoline). the dealer (hagen ford, inc, 3980 n euclid ave, bay city, mi 48706, (989) 684-4600) was unable to verify when the part would become available. the contact noticed strong fuel fumes. the manufacturer was notified of the failure. the failure mileage was not available. parts distribution disconnect.

Beginning february 16, 2018 i began experiencing vibration and bouncing of steering wheel even when the vehicle was parked. i addition to steering concern - electrical system appears to be shorting out affecting the dash electronics such as indicator lights on dash, radio operation and door locks. the steering malfunction became steadily worse to the point that in early march 2018 i began inquiring on vehicle recalls. in speaking to ford was advised that a steering unit recall was issued but my vehicle was not listed. further communication with ford identified the possibility that a clerical error occurred which failed to include my vin to the recall as my vehicle sticker did not identify the date of manufacture only the month and year. more telephone calls with ford identified my 2011 ford escape as being manufactured on 09/09/2010 and was included in the recall. conversations since 2/16/18 yielded that mojave auto group performed a software reset in december 2014 rather than replacement of the steering unit. when i began speaking with ford and nhtsa the vehicle was still operational. on 3/6/18 mojave auto group has inspected my vehicle and written up the power assist failure and found the steering column bad and needing replacement. information on my vehicle has been documented within the mojave auto group system under so#605329

Nhtsa recall number16v777. ford dealerships in and around racine and milwaukee wisconsin do not carry parts to fix despite recall notice.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the dealer (mullinax ford, 1551 e semoran blvd, apopka, fl 32703, (888) 218-7505) scheduled an appointment to receive the recall repair. the dealer later stated that the part was not available. the contact was uncertain as to when the vehicle would be repaired. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealers (ford of branford, 301 e main st, branford, ct 06405, (203) 488-8321) and (bob thomas ford inc, 2215 dixwell ave, hamden, ct 06514, (203) 281-7500) were unable to verify when the parts would be supplied from the manufacturer. the contact was unable to determine when the vehicle would be repaired. the manufacturer was contacted. the contact was not experiencing a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact stated that the recall notice for nhtsa campaign number: 16v777000 (fuel system) was received in october of 2016. after contacting the dealer (hemstead ford in hemstead, ny), the contact was informed that the parts were not available and were on backorder. after contacting the manufacturer, the contact was informed that the parts were available and the dealers should have parts in stock. the contact called several other unknown dealers in the area and was informed that the parts were on backorder and the vehicle could not be repaired. the contact smelled fuel inside the vehicle while driving. hemstead ford diagnosed the vehicle, but found no failure. the manufacturer was notified of the failure. the vin was invalid. the failure mileage was 12,500.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. the dealer smith cairns ford lincoln (900 central park ave, yonkers, ny 10704) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was contacted several times and was unable to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect. *tt

I received a recall notice in january 2018. i contacted my local dealer in danbury, ct to repair my vehicle. they advised they do not have the part and are waiting. i contacted them again 3/23/18 and am told they still have not received the parts needed. the nhtsa website indicates the parts are available but i am told i have to wait.

Tl* the contact owns a 2011 ford escape. the contact stated that the recall notice for nhtsa campaign number: 16v777000 (fuel system) was received in february of 2018. the notice indicated that the parts were available. after contacting the local dealer (dave st. clair ford in st. louis, mo) and the manufacturer, the contact was informed that the parts were not available and no estimated time for the parts to arrive could be given. the contact had not experienced a failure. parts distribution disconnect.

I don't remember exactly when the problem accured, just one day the check engine light came on. took it to a mechanic and they said it might be the fuel flap. as time went on nothing seemed to not be working. took it to a mechanic today and turns out the engine mounting bracket is cracked. call ford and tey want me to pay out of pocket. problem is this is a manufacturer problem not something i have done. notlike theyve ever honored a warrenty in the past with me any way. to them its always user error even when the vehicle is more damaged than i left it with them.

The recall originated in 10/24/2016. took my car to the dealership in tarpon springs florida, they claimed the part was on back order. received multiple letters and the part is still not available. spoke with ford today and they said the part was on back order. two years?????

Tl* the contact owns a 2011 ford escape. the contact experienced a failure with the fuel delivery module flange. the contact was concerned that the failure could lead to a crack in the fuel line. the vehicle was not diagnosed or repaired. the contact called crossroads ford cary (2333 walnut st, cary, nc 27518, (877) 280-8932) and was informed that parts would be available in the future. the vin was included in nhtsa campaign number: 16v777000 (fuel system, gasoline). the manufacturer was not aware of the failure. the failure mileage was 106,000. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. after parking the vehicle, it was discovered that fuel was leaking from the fuel tank. the cause of the failure was not determined. the contact later received a recall notice for nhtsa campaign number: 16v777000 (fuel system; gasoline), which indicated that parts were not available. after notifying the manufacturer, the contact was instructed to take the vehicle to the local dealer (cortese ford, 2500 w. henrietta rd, rochester, ny). the contact was informed by the dealer that the vehicle would be inspected first. afterwards, a decision would be made as to whether the parts would be ordered and shipped from the manufacturer, even though the recall notice indicated that the dealer would replace the fuel delivery module flange. the failure mileage was 120,000.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. anderson koch motors in north branch, minnesota was made aware of the recall and stated that the parts were unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. midway ford in hurricane, west virginia was made aware of the recall and stated that the parts were unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact stated that the odor of fuel was present outside the vehicle. upon inspection, it was discovered that fuel had leaked from where the filler hose connected to the fuel tank. the failure was not diagnosed or repaired. the dealer (newins ford in bayshore, new york) was notified of the failure. the manufacturer was not notified. the failure mileage was 120,000. *tt *tr

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called mullinex ford of kissimmee (1810 irlo bronson memorial hwy, kissimmee, fl 34744) and was informed that the part was not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available. *tt *tr

Ford sent a recall letter in december 2016 reporting a possible crack in the fuel supply port that could result in a fire. recall #16s41/nhtsa # 16v-777. i contacted the ford dealership repeatedly over the last year and have been told there were no parts to fix the recall and they would notify when parts became available. now nearly 1 1/2 years later, after multiple contacts, i'm told that ford still has not provided parts for the fix. further, calls to the dealer and to ford result in promises but no action.

Tl* the contact owns a 2011 ford escape. while driving 80 mph, the vehicle shook violently and the steering wheel became difficult to turn. there were no warning indicators illuminated prior to the failure. the vehicle was taken to an independent mechanic where it was diagnosed that the power steering assist failed. the vehicle was not repaired. the dealer was not contacted. the manufacturer was notified and stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the failure mileage was 120,000. *tt

Tl* the contact owns a 2011 ford escape. while the contact's son was driving approximately 35 mph, the steering wheel seized and the abs and stability warning indicators illuminated. the vehicle was driven home. the following day, the vehicle was taken to andy shaw ford (1231 e main st, sylva, nc 28779, (828) 586-0900) where it was diagnosed that the steering sensor and column needed replacement. the vehicle was repaired. the manufacturer was made aware of the failure and a case was opened. the failure mileage was approximately 41,349. *tt *tr

Tl* the contact owns a 2011 ford escape. while driving 60 mph, the steering wheel seized and was not able to be turned. the vehicle was towed to tasca ford seekonk (200 fall river ave, seekonk, ma 02771, (800) 737-0435) where the contact was informed that the vehicle was previously repaired per nhtsa campaign number: 14v284000 (steering). the vehicle was currently at the dealer waiting to be diagnosed and repaired. the manufacturer was made aware of the failure. the failure mileage was 100,000.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the dealer (premier ford of bay ridge, 152 58th st, brooklyn, ny 11220, (347) 578-7900) indicated that they ordered the part for the repair months ago; however, they did not have any available certified technicians to perform the repair. the manufacturer was contacted. the contact had not experienced a failure. parts distribution disconnect.

I was driving and my back windshield broke loose from the car. i was driving on manchester rd no more than 40 miles an hour. upon checking ,one of the rear hinges had broke and the windshield was haniging by the other hinge. fortunately for myself and people behind me on the highway it held on. it is now clear that the other hinge is also rotted and i'm very lucky no one was injured. i was telling my coworker who has the same year,make , and model car about the incident and we decided to go out and look at hers. her hinges are also rotted and the same thing could have happened to her at any time. we then went on line where we found multiple complaints about this same issue. the following image is of the hinges. a friend came and pushed the windshield back up in place as much as possible because it downpouring into my car. then we ducktaped it to get me home. i did not want to let it hang again for the photos because i am afraid it will fall of completely. one image is of my car , the other of my coworkers.

Tl* the contact owns a 2011 ford escape. when the driver attempted to merge into traffic, the steering wheel failed to turn right or left. the contact was able to assist the driver and drove the vehicle home; however, the steering wheel had to be turned with force to complete the turns. the contact also stated that the power steering assist failed. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not contacted. the failure mileage was 196,000.

This vehicle is bucking and jolting going uphill on a level surface. it feels like someone has hit me from behind. it is not not shifting at all the way it is suppose to. there are many other complaints on this same year and model vehicle with the same exact symptoms. this is not vin.related in any sense. this is a ongoing problem with this particular vehicle.

Tl* the contact owns a 2011 ford escape. while driving various speeds, the steering wheel seized without warning. once the contact turned off and restarted the vehicle, it operated normally. the contact took the vehicle to garnet ford (1610 wilmington pike, west chester, pa 19382, (610) 358-5600) where it was diagnosed that the steering wheel failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. the failure mileage was 140,000. *dt *dt*jb

I have owned this vehicle since new. with now 62000 + miles i started having starting problems beginning earlier this year. the battery and starter have check out okay. the problem is with the ignition system. sometimes the vehicle will not start when the key is turned- no noise, no clicking just nothing. i have learned to push the key in hard while turning and then the vehicle starts normally. at times even this will not work and i am stuck where ever i am until it decides to start after repeated attempts. after researching this issue on the internet i have read dozens of complaints from other people with the same issue across a range of years for the ford escape. i could not find any recall notices for this problem but there should be as i am guessing the number of vehicles with this issue has to be enormous.

After completing my shopping at fred meyer, i went to start my vehicle and noticed that the power steering wasn't working. i was stationary waiting to back out of my parking space. i tried a couple of times to shut the vehicle off and restart it to see if that would fix the problem. it did not. i was able to drive home with much difficulty trying to steer, but got it home safely. i called my local ford dealer and they told me it was probably the electric steering had gone out. i was told it will cost me around $1200.00 to repair. the steering column needs to be replaced. ford has had a problem with this for a long time. i had a 2010 ford escape that had the same thing happen to it. i spent the money to fix that one. i really feel it is unfair that i have to repeat the same thing over again with this 2011. this is a total danger for anyone driving it and ford needs to repair this before anyone gets seriously hurt in an accident. ford should have to recall this vehicle and make the necessary repairs so that this does not happen again. i do ask that you intervene and make ford recall and fix this issue. there is a recall on 2011 ford escapes for this, recall number 14v284000, but it does not cover the date of manufacture for my particular vehicle. this recall should include more vehicles that were manufactured at a later date.

When driving my car at low speeds, the power steering unit locks up randomly and unpredictably especially when attempting to make a turn. after contacting ford about the issue, i learned that there was a large recall for escapes from 2008-2011 made at the kansas city plant, where my escape was produced at according to my vin number. however, when contacting ford about this issue i was having, they said that my vin did not qualify for a recall because my car was not produced in the same "batch" that the recall is for. this is a danger to both myself and the public because being unable to turn my steering wheel is a huge safety concern. after taking my car to a mechanic they explained that my steering column is broken, which appears happens fairly often to this model of escapes.

Tl* the contact owns a 2011 ford escape. the contact stated that the steering wheel seized more than once. the contact reset the computer by turning the vehicle off and back on; however, the failure continued to progress. in addition, the electric power steering warning indicator flashed more than once. the dealer (franklin ford, 175 east central street, franklin, ma 02038, (508) 570-4022) was notified, but the contact had not approved them to diagnose the failure. the vehicle was excluded from nhtsa campaign number: 14v284000 (steering), although the failures were similar. the vehicle was not repaired. the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 90,000.

Loss of power assisted steering. without warning the steering wheel became very hard to turn. my wife could not turn the wheel. this happened twice. happened during normal driving when making turns. both times it reverted to normal operation after about 15 minutes. consider this loss of steering a potentially very dangerous situation

Tl* the contact owns a 2011 ford escape. while driving at highway speeds, the electric power steering failed without warning and the steering wheel became difficult to turn. the vehicle was taken to bob maxey ford, inc. (1833 e jefferson ave, detroit, mi 48207, (313) 392-9200) where it was diagnosed that the steering torque sensor needed to be replaced. the dealer indicated that the vehicle was excluded from nhtsa campaign number: 14v284000 (steering), although the failures were the same. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 91,000. *tt*jb

Experience surging and stumbling under throttle up

Recall #16s41 performed on 12/14/2017. since that time it has been returned to the dealer 8+ times for strong gasoline odor. currently gasoline odor is inside of the car so strong we are afraid to drive car.

My steering wheel assit light came on it’s hard to steer my car it happened over night i had it for little over 2 years has about 85,000 miles on it got it when it had 32,000 miles

Power steering keeps failing. would go out anytime, turning, traveling down freeway , street, anywhere . never kow when it would happen. would pull over, turn off car then start it up again. and it would work again it started in may and ford said it had problems with the steering on 2011 ford escapes but because my car was not made in kansas city it wasnt included in the recall

Power stearing failure

Tl* the contact owns a 2011 ford escape. after starting the vehicle, the power steering malfunctioned and caused the steering wheel to become very difficult to turn in either direction. the vehicle was taken to the local independent mechanic who diagnosed that the steering wheel torque sensor was faulty and needed to be replaced. the vehicle was not repaired. the local dealer (herb chambers ford of braintree, 75 granite st, braintree, ma) and the manufacturer were both notified of the failure. the contact was informed that the vin was not included in the nhtsa campaign number: 14v284000(steering). the contact indicated that the vehicle experienced the same failure listed in the recall. the failure mileage was 111,000.

I have had at least 5 incidents where the power steering went out on my car, either while starting out or suddenly when driving, making it extremely difficult and i believe dangerous to drive safely. i found out my car fits the criteria for a recall for this exact problem (a ford escape, model year 2008-2011, made in kansas city) except when i entered my vin number to check on this on your website it did not register as such. i believe this is a mistake and should be corrected..

Takata recall

I was driving down a curvy road and my power steering goes out. i had to reduce my speed to about 15 mph to get to gas station. i turned car off and it began to work again. no check engine lights of any type came on. if i would of been going at a higher speed and it go out i could of gotten hurt. good thing i didn’t have my children in the car.

Suspensions on back wheels makes a tapping sound and affects the springs of the balance of the suv, causing the tires to to wear out or down inconsistently. possibly causing tires or steering wheel to cause accident.

Car would sit in the driveway and lights and other accessories would come on. while driving the radio and other accessories would go off. trouble with lift gate not opening and not closing. car would not start sometimes. by wiggling various fuses and curcuit breakers the problem would subside for a while. i ended up spending over $1200.00 to replace the fuse block and wiring harness to fix the problem. i am living with my fingers crossed. i am a woman living on an extreamly limited income but i need my car. these problems were experienced while driving down the road, parked in my driveway, or any other time my car was in motion.

Tl* the contact owns a 2011 ford escape. while driving at unknown speeds, the steering wheel was difficult to move left or right. there were no warning indicators illuminated. the contact restarted the vehicle and the steering wheel returned to normal. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified and did not assist. the failure mileage was 49,000.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (phil long ford of motor city, 1212 motor city dr, colorado springs, co 80905, (719) 694-3487) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect. *tt *js

Failure of the electric power steering system that caused a sudden loss of power steering assist during driving in the city.

Car jerks,lags,bucks on acceleration. does not shift smoothly. does not happen all the time.

Very often as i'm driving the power steering will go out making it very dangerous to turn the wheel will just jerk away.. also the fuel tank has always been an issue. now i am unable to pump gas without gas leaking out. the wheels and tires always go flat i'm thinking something to do under truck

Tl* the contact owns a 2011 ford escape. while attempting to make a right turn, the steering wheel seized and was extremely difficult to turn. the contact stated that the traction control and power steering indicators illuminated. the contact was able to drive the vehicle home. the dealer (spurr subaru, 6331 brockport spencerport rd, brockport, ny 14420) was contacted. the manufacturer was also contacted and stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was not diagnosed or repaired. the approximate failure mileage was 120,000.

Ford refuses to honor the safety recall 16s41, nhtsa recall 16v-777 and repair my vehicle for over 2 1/2 years. (32 months to be exact) i am enclosing the recall letters ford sent me. i have included my case # with ford attempting to expedite the repairs from jan. of this year.

2011 ford escape xlt 3.0l experienced power steering failure while operating the vehicle and in motion twice in past 12 months. vehicle was operated on a city street and both instances were spontaneous. vehicle was stopped, shut down and restarted after 10 minutes. power steering resumed without further incident both times.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (prostrollo all american auto mall, 1001 washington ave s, madison, sd 57042, (605) 256-9111) and was informed that the parts were not available. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.

While driving to work, i noticed that the ford emblem on my steering wheel was off center, therefore making my car out of alignment but i had no idea how this had happened. i made an appointment to bring my car into town fair tire to get it realigned but was told that they couldn't do it because my engine cradle was extremely rusted so i would need to have that addressed at a mechanic. they also told me that they pulled the vehicle safety check they did on my vehicle from the year before when they changed my tires and there were no issues so this was very odd to them as well as to how this could've happened. i next brought it into my mechanic and was told that in order to fix the issue my entire front end frame would need to be replaced. $1600 later, my vehicle is back in line. ford motor company is claiming there are no recalls on my vehicle even though they did have recalls on the 2005 escapes for this same reason. i'm lucky i noticed and addressed this issue before something more serious happened like my engine dropping out of my vehicle on the highway or something. my vehicle isn't that old and only has 81000 miles on it. something seems off.

Rear window lift gate hinge broke when closed while stationary in driveway.

My scape 2011 suddenly loss of steering assist while i am driving, i was investigation and i found a recall number: 14s05 – electric power steering for certain models 2008- 2011 ford escape, the issue here is that only certain models where recalled for dealer revision and my vin is not included in the program, so there are other models with same problem ford should open the program for other escape models, lossing steering assist could increase risk of an accident

Faulty exhaust system, rusted leaking exhaust fumes, not sure how long was faulty before the whole system became totally nonfunctional. have contacted ford motor company they agree this is "not typical" of their product but states no recall.

Power steering stopped functioning while turning at slow speed in parking lot. vehicle reverted to manual steering mode until vehicle was turned off and then turned back on.

Power steering stopped functioning while turning at slow speed on city street. vehicle reverted to manual steering until the vehicle was turned off and then turned back on again.

Tl* the contact owns a 2011 ford escape. while fueling the vehicle, the vent vapor canister valve warning indicator illuminated. the contact then noticed that fuel was leaking from the vehicle onto the ground. the vehicle was not taken to be diagnosed. midland ford lincoln inc (500 joe mann blvd, midland, mi 48642, (989) 631-0040) was notified of the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 74,000.

Power steering has gone out 3 times in the past 4 days. all at low speeds, less than 10 mph. i know there is a recall for the same issue with other ford escapes of the same year but my vehicles vin is not part of that recall. i am asking to be included.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. geweke ford in yuba city, california was made aware of the recall and stated that the parts were unavailable. the manufacturer was made aware of the issue. the contact smelled a fuel odor in the cabin of the vehicle. the failure mileage was unknown. parts distribution disconnect. *tt the consumer stated the vehicle was repaired by geweke ford. *tr

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. brandon ford located at 9090 e adamo dr, tampa, fl 33619, (813) 246-3673, was contacted and it was confirmed that the remedy part was not yet available. the manufacturer was not contacted or notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Contacted ford about owning this recalled vehicle over 14 months ago and several times since that date...an was told that a year later the part to repair was still unavailable. i feel that this type of negligence and the safety risk that it subjects me and my family to is seriously unacceptable. it shocks me that the nhtsa has allowed this to continue for this length of time .i was under the impression that it was your responsibility to maintain safety for the consumer ...apparently that is not the case in this instance.

Tl* the contact owns a 2011 ford escape. while driving 60 mph, the sun roof exploded. there were no injuries. the dealer and manufacturer were not contacted. the failure mileage was approximately 100,000.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. the dealer (capitol ford, 919 capitol expressway auto mall, san jose, ca 95136, (408) 426-8298) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not contacted. the contact had not experienced a failure. the vin was unknown. the failure mileage was 86,000.

I noticed some extreme fogging and a strange smell in my car. the car had just turned over 75,000, and was out of warranty. i took it to my mechanic who said the heater coil had gone out. so, he diconnected the heater coil. after that, the engine fans were running loudly. about 2-3 months later, the fan assemby broke-a piece of the assemby came off. all this occured while driving.

Lost power steering -the car has 41000 m i have only one hand with the loss of power steering i was very close to an wreck..had to have the car towed..ford said my car does not qualify for recall ..escapes from 2008-2011 were recalled but my car is excluded???no explanation...

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called atchley ford or woodhouse ford at (402) 574-2600 (3633 n 72nd st, omaha, ne 68134) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was notified of the issue and the contact was informed that she would receive another notice once parts became available. the contact had not experienced a failure. parts distribution disconnect.

Car was involved in a side impact accident and the side airbags did not deploy.

Tl* the contact owns a 2011 ford escape. while reversing from the driveway, the steering wheel failed to turn left or right. the failure occurred without warning. the vehicle was towed to the dealer (key scales ford, 1719 citrus blvd, leesburg, fl 34748) where it was diagnosed that the steering torque sensor needed to be replaced. the vehicle was not repaired. the manufacturer was contacted at 800-392-3673 and was made aware of the failure. the manufacturer stated that the vin was not included in a recall and that the contact had to pay for the repair. case number: [xxx] was provided. the approximate failure mileage was 96,000. *tt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt

Air conditioning unit broke and leaked through the firewall causing unsafe driving conditiontions when running the air unit and defrost. 2008-2012 ford escape expensive receiver drier failures https://www.youtube.com/watch?v=afqh2b_ov6c&feature=em-share_video_user

I am having the same steering issues as described in hundred of complaints 2011 ford escape owners . the power steering seems to quit and lock-up making it almost impossible to turn the steering wheel this seems to be a common problem with the 2011 ford escape , so much so that ford has a issued factory recall for this very problem with this model year escape display all the exact same symptoms , yet according to ford my vehicle don't qualify for the recall . why does one model not qualify when other model with the same issues are recalled ? seemingly , i am not the only person having this problem.

Shortly after i bought the car the power steering started to randomly shut off will driving, often while driving on the freeway at 65 mph and on streets at 35mph. i have been in 3 accidents as direct result, lucky no one was i hired. when it happens the steering makes a loud click and then you can’t move the steering wheel at all. if you turn the car off and on again, that sometimes fixes it but often times it will immediately click again and the steering will turn off. ford staff laugh saying they get lots of complaints but say nothing is being done and give me a bill for 1200 dollars. i already spent 30k on the car and i do t have any more money to give ford so my car is worthless and dangerous to drive. someone will be killed in this car, it really is dangerous and people will die, that’s a guarantee.

I have been in two minor accidents as a direct result of the power steering failing while drive. the steering fails once a day and does so, usually when make a hard or sharp turn. once, the power steering disengaged, reverting to manuel, while i was traveling on the highway at 65 mph! ford refused to repair the defective stealing after more than 10 contacts with their corporate office and multiple ford dealers. they referred me to their “legal department” and refused to replace the defective steering.

Lost steering while vehicle was in motion on a city street. power has cut out on many occasions

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the dealer (autonation ford memphis, 2515 mt moriah rd, memphis, tn) stated that they did not have time to remedy the failure. on two other occasions, the dealer stated that parts were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Trying to move the electric drivers seat back is stuck in the forward position

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. boggus ford in harlingen, texas was made aware of the recall and stated that the parts were unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Called olathe ford dealership to repair recalled parts. i was informed 'cheap' parts were not available at this time, and i would be require the 'expensive' replacing option or wait until the 'cheap' part arrived. i opted to wait, and the ford deal has said it would be a few months,and they would call me it when they were ready. it has been 9 months, and the recall has not been repaired.

Tl* the contact owns a 2011 ford escape. while the contact's wife was driving approximately 5 mph and attempting to make a left turn, the power steering suddenly failed. the vehicle became difficult to maneuver and the contact's wife had to have the contact assist with driving the vehicle. the contact had not taken the vehicle to the dealer. the vehicle had not been diagnosed or repaired. the contact found a recall regarding the power steering, but the vin was not included. the manufacturer was not made aware of the failure. the approximate failure mileage was 150,000.

Failure of power assist suddenly without warning. fortunately, it happened at low speed as exiting a parking lot. towed to repair shop (non-ford) . error code b2778 indicated with remedy of replace steering column. appear that the safety problem identified under ford recall 14s05 is more widespread than the vehicles the recall covered forcing us to pay for this safety fix

As i'm driving my escape, the power steering suddenly stops working at random times.

For some inarticulate reason, my 2011 ford escape doesn't qualify for the power steering shaft torque sensor recall - wth??? i have intermittent power steering. when it works, the steering wheel shimmies and shakes so badly, i'm afraid to drive it. sometimes i have to turn my car on & off 3 or 4 times to get the power steering to work.

Tl* the contact owns a 2011 ford escape. while driving approximately 25 mph, the steering failed. the contact had to use excessive force to steer the vehicle. there were no warning indicators illuminated. a local dealer was not contacted. the manufacturer was notified of the failure and advised the contact that the vin was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was not repaired. the vin was not available. the failure mileage was approximately 104,000.

(fdm) fuel delivery module recall, i have not been notified that my vehicle may have this issue, ford needs to step up to the plate and notify consumers asap, please assist in what action i may need to take on this.

Vehicle is leaking gasoline from or near the fuel tank. the leak appears to be located near the fuel filler assembly. the leak produces strong odour of gasoline in cabin and around vehicle both when in motion and when stopped. a large wet stain under the tank was visible after the vehicle was parked on gravel for about five hours, with a strong odour of gasoline. (note on the attached photo of the fuel tank id badge, some information is cut off. on the left the second from the bottom line reads "shift 3". the bottom line reads "oct 26 2010 10:45pm")

When closing the rear door on the vehicle, the back window just exploded. small particles of glass flew in all directions. the weather was sunny and dry and there is no reason for this window to have exploded. i was not injured, but picked glass particles out of my clothing. the vehicle was parked in a department store parking lot and not yet occupied when this happened.

In july 2016 i was experiencing a fuel odor in the escape. i took it to a mechanic on july 20, 2016 and had to replace the fuel pump and fuel pump gasket. total cost for those repairs wa $643.44 (i have the receipt). am i eligible for a reimbursement?

The rear glass shattered while sitting in the driveway. there was no evidence of something hitting the windshield. it appears to have spontaneously shattered. glass was strewn toward the outside the vehicle to it's drivers side. this was probably due to the right rear hinge that was extended and protruding outside of the window area. this motion probably caused the glass to be hurled out and to the left of the vehicle.

I am having the same steering issues as described in hundreds of complaints by other 2011 ford escape owners. the power steering seems to quit and lock-up making it almost impossible to turn the steering wheel. this seems to be a common problem with the 2011 ford escapes, so much so that ford has issued a factory recall for this very problem with this model year escapes. my vehicle (also a 2011 ford escape) displays all the exact same symptoms, yet according to ford, my vehicle doesn't qualify for the recall. why does one model not qualify when other models with the same issues are recalled? seemingly, i am not the only person having this problem.

This is regarding nhtsa recall number 16v777. it has been over a year since this defect was posted and i have not received any notification from ford to come in and have the fuel delivery module replaced.

Tl* the contact owns a 2011 ford escape. while driving approximately 25 mph, the steering lost power without warning. the vehicle was taken to the dealer (mccafferty ford, langhorne, pa, 877-692-8282) and was informed that there was no recall. the manufacturer was made aware of the failure and stated that there was no recall. the failure was not diagnosed or remedied. the failure mileage was approximately 69,000.

The electric power steering assist is defective so that when i turn the wheel, the car rumbles. the issue was diagnosed by a trusted mechanic. the defect could result in reduced precision in steering the car. the steering malfunctions at low speeds below 40 mph when i am trying to park my car or turn right on a road. the entire car rumbles and the steering wheel shakes.

I was driving down the highway cruising at 80mph when all of a sudden the gas pedal stopped working. the car was still running but even when i would put the gas pedal to the floor it would not give it any acceleration. a small wrench sign popped up on the dash and i pulled over to the side l. when the car was in idle the engine was very shaky and rpms were going up and down so i shut the engine off. i sat for roughly 5minutes and then tried to restart the vehicle it started no issues. put the car in drive and the gas pedal was working again no issues so continued to dinner. on the way home took 95 but was going 55-65 taking caution in case the car stops working again. to no surprise it did so i pulled over sat for 2 minutes and restarted with no issues and finished driving home.

When driving my 2011 ford escape limited, the open door warning light, the tpms light, and the parking brake light will come on. in conjunction with this, the a/c will blow warm, the turn signal indicators won't work, and the lift gate will lock. if i hit the top of the dashboard, it all resets. i took it to the autonation ford on the gulf freeway in houston. they said to replace the instrument cluster at a cost of $1000. i have viewed multiple videos on youtube and read many posts on this very same issue. in every case, the vehicle owner said the instrument cluster replacement failed to correct the issue. what was found to be true in many of them was the discovery of cold solder joints on the instrument cluster circuit board. once this was corrected, the vehicle ran normally with a fully functional instrument cluster. the conclusion to be drawn here is that it is a manufacturing defect that needs to be corrected by ford. as to it being a safety issue, several of the posts stated that the entire cluster failed shutting the vehicle off. i have not experienced this yet but fear, if left uncorrected, that it could lead to that. the key point is that this is happening on hundreds, if not thousands, of ford vehicles including not only my escape, but explorers, expeditions, and f150s. ford should be held accountable for this glaring defect.

2011 ford escape. consumer writes in regards to defective fuel system. *ld the consumer stated the parts necessary to complete the recall were unavailable. updated 10/05/2017*js

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. phil long ford of motor city (1212 motor city dr, colorado springs, co) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to hennessy ford (5675 peachtree industrial blvd, atlanta, ga 30341) where they confirmed the part was not available. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. valley ford (located at 910 south 1st st, yakima, wa) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue, but was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (burdoick ford located at 3004 new york 49 central square, ny 13036 315-668-7102). the manufacturer was notified of the failure and did not assist. the contact had not experienced a failure. vin tool confirms parts not available.

After a 2.5 hour out of town trip, once i came into town and slowed down to the speed limit, the steering wheel got very hard and i had a hard time controlling the vehicle at low speeds while driving on city streets. because the steering wheel was hard, maneuvering the vehicle for turns or changing lanes was very difficult and require the use of excessive force. after reaching my destination i powered the vehicle off; when i powered it back on everything was back to normal. there were no service engine lights that came on to indicate any problem other than the steering wheel getting very hard at low speed. i found a recall online for 2011 ford escapes involving the electronic power steering but when i provided my vin number to the dealership they stated the recall did not apply to me. i feel that this safety recall does in fact apply to my vehicle but was overlooked for some reason. recall number is 14s05.

Tl* the contact owns a 2011 ford escape. the contact received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. an unknown local ford dealer was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available. updated 10/26/17*lj updated 10/30/2017*js

My wife's car lost all power and she was able to coast it to a safe in downtown pittsburgh, got it towed to our mechanic and there's an active code for the electric throttle body motor stuck closed

Tl* the contact owns a 2011 ford escape. while driving approximately 15 mph and coming to a stop, the power steering failed without warning. the contact took the vehicle to the dealer where it was diagnosed that the steering column needed to be replaced. the vin was excluded from nhtsa campaign number: 14v284000 (steering). the manufacturer was made aware of the failure. the failure mileage was 49,112.

While driving, my check engine light came on. actually the first light to come on was the power train indicator. while pressing accelerator, the speed continued to decrease. i was in rush hour traffic and it really scared me. i pulled into a parking lot and was unable to take it to an automotive repair shop because it was late in the evening. the next morning i drove slowly to treadquarters auto service center and after describing the symptoms was told they needed to do a computer scan and then was told i needed a throttle body immediately. if not installed as soon as possible, i may end up stranded somewhere. i was also told ford knows about the problem with this part and have yet to do anything about it. is this true? have i just paid an exorbitant amount of money to replace a part that ford knows is problematic?? i have several ford vehicles and am a loyal customer but i will not purchase another if this company knowingly put me in danger.

Tl* the contact owns a 2011 ford escape. while driving and making a turn, the steering wheel became difficult to maneuver. in addition, the fuel fill inlet warning light illuminated. the failure recurred intermittently. the vehicle was taken to an independent mechanic where it was diagnosed that the electronic power steering failed and needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was made aware of the failure. the failure mileage was unknown. updated 09/22/16*lj *cn

Purchased and had mounted (4) goodyear assurance tripletred on or about 15apr2015 by ford dealer. 90,000 mile maintenance, including routine tire rotation, was completed by same dealer 24jun2016. no damage or defects were noted by dealer at that time. on 02jul2016, while driving on interstate at approximately 65 mph, i noticed the low air pressure light come on and slowed my speed to 60 mph. within a few miles, i heard a thumping noise of a flat tire and pulled off onto the shoulder and awaited road assistance from aaa. aaa inspected the tire and saw no damage other than the sidewalls had blown, suspected to be defective. i took the defective tire to the ford dealer on 05jul2016 who also inspected the tire and found no damage. the dealer kept the defective tire and i am awaiting further instruction from the dealer who has filed a report with goodyear. these goodyear tires had approximately 20,000 miles when this happened. i do not feel safe and fear continuing to drive on the three remaining goodyear assurance tripletred tires.

Several times when driving the car at a high rate of speed (55+) the smell of gas fumes are very strong inside the car. this is espically true when the a/c/ is on high.

Hello, a few months ago i purchased a used 2011 ford escape flex fuel from infinity/volkswagen of fairfield, ca 94533. during the time my wife and i have been driving it, i have experienced some major troubles with the vehicle. when driving in the city or on the highway at any speed, the vehicles gas pedal all of a sudden loses pressure and i have no more gas. promptly after that , the car begins to shake and eventually i have to pull over for safety reasons. this has happened more than 10 times now. i have been to the dealership 3 times already and explained to them what's going on. they just brushed it off and said " come back when the engine lights come on." i was very mad and frustrated but i let it be. over the fourth of july weekend i was driving the vehicle the problem happened again this time i was on the freeway and had to immediately pull over because i was in the fast lane. it was so fast that i collided with the side of the shoulder to right of the fast lane and hit a dirt patch. things could have been a lot worse. thank god nobody was hurt. im saying that my wife is the daily driver of the vehicle and to think that she is pregnant and has my 2 year old son if she was driving it things would be a lot worse for the dealership. i'm sick and tired of being treated like this. i'm a marine corps veteran and to be treated like [xxx] in the dealership tell me to "leave and have good day" is terrible. this is the third vehicle that i have purchased from them and by no means will there be any more business with them after this. not caring about the safety of customers is wrong. i do not want this vehicle anymore. i repeat i do not want this vehicle anymore. i need something done about this please. if not i have no choice but to write my congressman about this situation, the department of veterans affairs and a lawyer. i hope that we can handle this in a civil manner. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Power steering started going out at the beginning of june 2016. if i shut the car off and turn it back on, it will work. but, not always. it tends to go out when turning corners, but just this week, it went out while driving straight on the highway. there is no recall on this by ford even though i have seen thousands of people with the same car and the same problem!

Tl* the contact owns a 2011 ford escape. while driving approximately 70 mph, the vehicle suddenly lost power, failed to accelerate, and shut off. after restarting the vehicle, the failure recurred. the vehicle was towed to the dealer who was unable to duplicate the failure. the manufacturer was not notified of the failure. the failure mileage was 110,000.

Issues with bogging down and stalling. throttle body was replaced, due to diagnosis and "electronic throttle body extended coverage" - i would like to ask why there isn't a 100,000 warranty on the new throttle body, not just 3yr/36,000. please contact me.

3 times suddenly lost acceleration without warning while driving. 1st time on 6/17/16 on interstate at 70mph: no response from gas pedal, tachometer dropped to 0, wrench light came on. was able to coast to side of road. maintained pwr steering/brakes. shut off engine, restarted/worked fine, wrench light off. mileage about 64,920. 2nd & 3rd time same happened driving on country roads (on 6/22/16 mileage about 64,993 and on 7/7/16 mileage about 65,330). wrench light came on while decelerating, light and throttle reset upon shutting of and restarting car. ford says they will not repair unless code is present, code erases when car is shut off and will not drive until car is shut off and restarted. these incidents fit description of ford "field service action" for electronic throttle body extended coverage. v dangerous! the first time it happened my 20 year old daughter was driving on the interstate. sudden deceleration in interstate traffic on i-80 in western pa could've had deadly result!

The power steering randomly goes out. sometimes immediately upon turning the vehicle on, other times while driving down the high way, sometimes while driving slow, or turning. it is completely random. the quick/temporary fix is to turn the vehicle back off and on again and it goes away for a while. i took the vehicle in to ford and they have to replace the steering column which comes to a total of around $1500. this is the same problems other vehicles had that were a part of the recall. my year is included in the recall but for some reason my vin is not.

Purchased and had mounted (4) goodyear assurance tripletred tires on or about 15apr2015 by ford dealer. 90,000 mile maintenance, including routine tire rotation was completed by same dealer on 24jun2016. no damage or defects were noted by the dealer at that time. on 02jul2016, while driving on the the interstate at approximately 65mph, i noticed the low air pressure light come on and slowed my speed to 60 mph. within a few miles, i heard a thumping noise of a flat tire and pulled off onto the shoulder and awaited road assistance from aaa. aaa inspected the tire and saw no damage other than the sidewalls had blown, and suspected a defective tire. i took the defective tire to the ford dealer on 05jul2016 who also inspected and found no damage. the dealer kept the defective tire and i am awaiting further instruction from the dealer who has filed a report with goodyear. these tires had approximately 20,000 miles when this happened. i do not feel safe and fear continuing to drive on the three remaining goodyear assurance tripletred tires.

Tl* the contact owns a 2011 ford escape. while driving approximately 25 mph, the vehicle shook and decelerated. the service engine now warning indicator illuminated. the contact had to coast the vehicle to the side of the road. the vehicle was turned off and restarted, but the failure recurred. the vehicle was repaired in november of 2015 per a manufacturer recall for the same failure. the manufacturer was notified of the failure. the vehicle was not repaired. the manufacturer would not repair the vehicle a second time for the same failure. the nhtsa campaign number was unknown. the vin was invalid. the approximate failure mileage was 32,000.

I just filed a complaint about my 2011 ford escape with the complaint number being 10873640. i entered the wrong vin number so i am putting it in this message. the right vin number is as follows: [xxx] the other vin number was for my daughters dodge grand caravan. sorry for the mix-up. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I was driving down the street and my vehicle started to idle funny, like it was going to stop running and it would not accelerate at all, i had to coast to the side of the street. when i pressed the gas pedal it would not accelerate or do anything almost like it was disconnected. the engine light also came on at this time. my fiancee' came to where i was at and he shut the vehicle off and then started it back up and the engine light was off and the vehicle was back to running again like nothing ever happened. i have read several complaints about the throttle body being bad and that ford and ford garages where refusing to fix the problem with all the vehicles doing this and i think that is so wrong on many levels due to ford being a top manufacturer of vehicles they should stand by the vehicles and fix any problems that occur with the vehicles. i don't have any warranty and i am on limited income and cannot afford to pay a big tow bill or play for a major repair. *tr

I continue to have issues with the electronic throttle body (etb), up to and including the complete shutdown of the system. i am the original owner of this vehicle and have abided by all service recommendations for this make/model. the extended warranty on the etb runs out at 100k (vehicle currently at 75k). there are times the vehicle shifts so violently that one would believe they've been rear-ended. when i take my vehicle in to the dealership (5 times, 2 different dealerships), i'm told they re-program the system and to give it another 500 to 1000 miles for the system to relearn my driving habits. the "reboot" lasts between 800 to 1500 miles on average. i don't understand why the etb can't be replaced in its entirety at this point.

I filed a complaint the other day but it has gotten so much worse that i had to take it to the dealer. they told me that the pscm was bad. almost $1300. it will have to wait until i have the money for it. this is the same problem as recall #14s05 but it does not reach our manufacturer date. it is time for them to step up and extend the recall to cover all of the dates before someone gets killed when the power steering goes out in the middle of a turn like happened to me the other day. i was making a left turn in the inside turning lane when it stopped working. not only did i lose power steering but it snatched the wheel out of my hand. i almost hit the car next to me before i got control of it. if my wife had been driving, and it is her vehicle, she would have hit the car next to her. i find it hard to believe that we are the only ones complaining about this. they need to do something about this because it is going to put a financial hardship on us to get it fixed.

Last year it began when the vehicle was started the power steering would not work. you could shut the engine off and restart it and it would work. as time went by it happened more frequently and i called the ford dealer about a recall someone had told me about and was told that our escape was not included and that i should file a complaint with you. i did that last year and have gotten no response. it has gotten progressively worse. it has been shut off and restarted so many times that it killed the battery. it still had volts but no longer had enough cold cranking amps to start the engine. now it has happened a couple of times while i was driving. when it stops it almost snatches the steering wheel out of your hands. there is never any warning and no warning lights come on. sometimes when it is quiet in the car i can hear a click come from the steering column and it either quits working or if it was not working it start back. three days ago it happened while i was in the middle of a turn at an intersection that has two turn lanes and i almost hit the car next to me. if it had happened while my wife was driving she probably would have hit them. there is a good possibility of this as it is her vehicle. i am driving it this week because i am a little uncomfortable with her driving it. i live in maryland and work all week in new jersey. i hope it does not happen while i am on the nj turnpike as people on there like to stay close and goes fast. i really have no choice because we have to be able to go to work and cannot afford to have it fixed. my understanding is that there are several possibilities that go from software programing, sensor replacement or steering column replacement. it is obvious from the symptoms that it should be included in the recall but has not been.

I have a 2011 ford escape. i was driving on a 2 way street and the gas pedal stopped working out of nowhere and i could not accelerate. luckily i was able to coast to the side before getting rear ended. what is frustrating about this is ford had a recall a couple years ago for my make and model for a bad throttle .. same exact issue i had where i was driving and couldnt accelerate. instead of replacing the throttle they gave 1.6 million customer satisfaction program warranties.. so basically you had to have an issue before it would be replaced. i called ford corp 5/23/16 and because my vin# wasnt one in the recall they will not pay for my $400 bill. it is the same exact issue as the recall but since my vin# is different they wont pay. how does that make any sense. luckily i didnt get into an accident . i find it incomprehensible that ford recalls the throttle body in their cars and will not do the right thing and pay for mine. i drive the highway everyday to work and i cant even imagine if it failed on the highway. all because i dont have the right vin#.. maybe they need to consider expanding their vin#'s. this is a very serious issue and the fact they dont care makes me rethink my next car purchase. we have 2 ford's now and i dont see a 3rd in my future.

While vehicle was traveling at 70 mph than all of a sudden loses power. brought vehicle to autonation ford katy and was told their is a recall for electronic throttle body. asked property to repair told they could not do so unless vehicle showed issue at the dealership. i think this is an unsafe practice and should be repaired asap.

Traveling at highway speed 70 mph vehicle loses all power. brought vehicle to autonation ford katy texas was told there was a electronic throttle body recall. asked dealership to fix and was told they could not unless vehicle replicated issue at the dealership. i feel the issue needs to be corrected as soon as possible do to future safety issues

Power steering assist randomly malfunctions causing loss of power steering at both low speed and high speed both going straight or turning. this has happened multiple times. ford has a recall on this issue, however my vehicle is not listed under the recall despite being manufactured at the specific plant they identified the problem with. the recall date started one month after my vehicle was manufactured. ford is very much aware of the mechanical failure and refuses to cover the cost of repairs for their manufacturing defect that they have been aware of since 2009. the recall number is 14s05.

Vehicle engine suddenly and randomly cuts out in the middle of driving, in motion on the highway, or soon after starting to drive, in motion leaving a parking lot. the accelerator becomes unresponsive and the car sputters to a stop. when you try to restart the car it turns on as if nothing happened.

2011 ford escape. consumer writes in regards to failure of power steering column was directly connected to issues contained in recall notice 14v-285 and requests reimbursement for repairs. *smd *tr

Tl* the contact owns a 2011 ford escape. the contact stated that the steering wheel was loose. the vin was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was not diagnosed nor repaired. the approximate failure mileage was 150,000.

Takata recall stopped at stop sign tried to move forward would only move at a tiny crawl red wrench light came on made it home still only barely moving. turned motor off restarted everything seemed to be back to normal. now i'm afraid to drive in very much traffic. if this happens on busy highway could be extremely dangerous. i need to know what to do.

My 2011 ford escape limited vin number [xxx] while driving loses all acceleration which requires me to pull the vehicle over turn it off and restart the car so it will run normal again. this happened 6 times to me while i was driving on the highway. after getting the codes run it came back with p2111 - throttle actuator control system - stuck open. i have seen many complaints about this online and to be honest it is a very scary experience when it happens because it is a huge safety issue while driving, i am lucky it didn't cause an accident or worse. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

While driving at low speed on a side street, power steering quit working and error "power steering assist fault" came up. power steering completely inoperable. with much difficulty vehicle driven to ford dealership. could not be driven by person without extreme strength. unsafe for anyone to drive! advised that not included in recall and cost to repair almost $1200.

While merging onto the interstate the the car suddenly began to accelerate at full throttle. temp ~30 deg, road - dry pavement odometer: 110367.0 miles. the throttle body was replaced in september 2015 by the ford dealer, as well as a new exhaust system at the same time. the check engine light came on the day before. incident: i do not know my actual speed at the time of the incident because i was merging on to the interstate. it was a long ramp, i am pretty sure i was going at least 45mph. i was accelerating to merge on. all of a sudden the engine started to race and the car proceeded to accelerate even faster. i immediately pushed on my brakes which helped to keep me from hitting the vehicle in front of me. the engine continued to race as i was depressing the brake. i shut the engine off and steered my way to the side of the road. i put the car into neutral and once i stopped i put the car into park. i proceeded to try to start the car, but the engine raced like it was at full throttle. i immediately shut it off. i tried two more times with the same result. i called my husband’s mechanic whose business was close by to ask his opinion about what to do next. with him listening on the phone, i started the engine, but this time is started up correctly. maybe a total of 10 minutes had passed from the first instance of me having to pull to the side of the road and this last try when it started correctly. i drove the car to the mechanic’s business about 5 miles away. i wanted him to check the code for why the check engine light was on and if that was a factor for the throttle issue. the code for the check engine light read: code#: p0456 - (evap) system leak detected ( very small leak). we also checked the floor mats, but there was no issue with them. [the mats did come with the car at time of purchase from the dealer] purchased:11/30/2010

Power train , i was driving on i-4 and driving with the traffic and all of a sudden my car just starts to jerk and cuts off, needless to say i got off on side of the highway and turned car off. i was scared because i looked in my rear view mirror and i thought i was dead. i had to sit for a few minutes because i was scared to think i could have died today. researching it really angers me because this could and can be prevented. something needs to be done to get a recall. as for the car it started back up and got me home. i cannot say i am safe in my own car. this car is a death trap please call a recall before myself or anyone of the others gets killed.

The back glass exploded spontaneously. luckily no one was with in a few feet. we found glass fragments in the back seat, cargo area, all over the drive way, and in a semi-circle several feet around the rear of the vehicle. it was just parked in my driveway and had not been driven or entered since the night before.

I had oil leakage in jan 2015 and took it to dealership. they said its pto side cover gasket leaking. car had only 48117 miles. had extended warranty. they fixed it. now again in a year i took car for regular oil change and they discover other leak. i don't see oil on the garage floor though. this time it's timing cover gasket. don't have extended warranty any more. they said it will cost $1340 plus tax. i took it for second opinion and they said no leakage on timing cover gasket but same leak what i had it last year. they worded differently. they call it transfer case cover leaking. car has only 66300 miles. not understanding why car can have leakage problem in such low mileage. ford need to look into these.

Our ford stalls then jerks/jumps when accelerating at times. it's starting to happen more often. it mainly happens after turning on and driving it for the first time during that day although there have been times where it will still do it even after it has been running throughout the day.

Occupant control module in passenger seat is faulty. i am told that the passenger airbag or all airbags may or may not inflate in a collision. there are no known recalls for this issue. there was no known damage or incident that caused this system to fail. it occurred slowly over several months and eventually quit completely. the passenger and driver airbag light comes on and stayed on permanently after several seconds of the car's ignition being on or the car engine running. the invoice from the diagnostic is attached.

Tl* the contact owns a 2011 ford escape. while the vehicle was in motion, the steering wheel seized and was extremely difficult to turn more than once. the failure was randomly progressing. the contact notified the dealer of the failure and they indicated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was to be inspected and diagnosed. the manufacturer was notified of the failure and provided no remedy. the approximate failure mileage was 126,000.

Stalling out in traffic speeding up for no reason.all symptoms point to throttle body exactly what they described to me at my local dealer! but told me they will not fix it until it sets a code !!!!!!!!!!! in the mean time i am afraid i will get hurt because it has stalled in traffic . i am really concerened for my safety.

Tl* the contact owns a 2011 ford escape. the contact stated that while driving at approximately 70 mph, the steering wheel seized without warning. the failure recurred numerous times. the vehicle was taken to an independent mechanic where it was not diagnosed or repaired. the manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 14v284000 (steering). the failure mileage was approximately 78,000.

When starting the vehicle the power steering will not engage. after one or more tries it will finally engage. on more than one occasion the steering disengaged while backing out of the driveway and had to be stopped and restarted as above. my local garage found error code b1342 and confirmed by a ford dealer. the code mean the steering column must be replaced. the dealer said the vehicle in not covered by the recaĺl 14s05. i spoke to ford customer service and a case # was opened. when i called to inquire kevin said a case should not have been opened and an internal inquiry would be started. ford obviously doesn't want complaints recorded. this is a ford mistake and a safety issue and should be corrected at their expense. ford executives are unaccountable and apparently only worried about the bottom line and their bonuses. they tried to meet their safety obligation by updating software in some vehicles that warns steering is about to fail. that is unethical and no help when going 70 mph on a three or four lane highway. this reminds me of the pinto fiasco.

While driving the car there was a loss of power steering. drove home on local city streets with difficulty. the next day the power steering was available after starting the car. checked on internet and found that ford has had a problem for years with the model vehicle. went to the ford dealer and was told that the vehicle was out of warrenty. called ford service rep and was told to have the vehicle checked and that because of the low mileage, they may repair it.

Vehicle stalls, lunges, and surges with loss of power while driving. this issue is well documented on 2011 ford escapes with countless similar experiences posted online. problem happens unpredictability so when taken to the dealership they were aware of the issue but would not replace the culprit part, the throttle body, without a check engine light lit or the vehicle reproducing the problem in the limited time they had the vehicle.

My 2011 ford escape rear liftgate latch won't open- caused by premature failure of an electrical actuator that unlatches (open) the lift-gate. the vehicle's liftgate only unlatches electrically (button switch operated). there is no way to open the liftgate manually if the actuator fails or in the event of vehicle's electric power failure. defective design, quality control/reliability issue as well as safety concern. there are apparently tens of thousands owners of 2008 to 2012 ford escape with the exact same problem as demonstrated by the following you tube link (over 69,000 views to date and growing): https://www.youtube.com/watch?v=bkxggqyxxo4

Vehicle was parked for 4 days in driveway. vehicle engine compartment became engulfed in flames unexpectedly. cause unknown. a 2014 recall related to throttle body is suspicious. recall was addressed under customer satisfaction program 13n03.

Tl* the contact owns a 2011 ford escape. the contact stated that when the fobik key was depressed to unlock the doors, the lift gate failed to unlock. the contact attempted to unlock the lift gate manually but the attempt failed. the failure recurred numerous times. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 29,000.

Beginning of october the vehicle jerked violently but it stopped immediately & then drove fine. approximately 1.5 months later, i was driving down a busy road & the car started jerking hard and wouldn't move. i had it towed to a ford dealership. i was told that it was the transmission & would cost over $4,200 to replace. a vehicle with 120,000 miles doesn't typically have transmission failure. my mechanic suggested i research ford escspes, as he noted their engine & transmission failures are well known. after days of researching the topic, i see it is a far too common complaint on ford suvs around 90,000-130,000 miles. this is a grave danger & something ford must be aware of

Electronic power steering unit failed while driving in a rural setting on a 2011 ford escape with 67287 miles. the car was able to be controlled but with great effort. this unit has been the subject of previous recall 14v284000, however this vehicle was manufactured after the cutoff date according to ford customer service. ( case #8247746-b4f4d1). it does not appear that the recall was extensive enough as this unit failed in the same mode as those previously recalled. the local ford dealer quote for repair was $705.00 parts and $322.50 labor.

Tl* the contact owns a 2011 ford escape. while driving approximately 30 mph, the steering wheel seized. the failure recurred multiple times intermittently. the vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 20,000.

Driving down a city street road at night 55 mph a deer jumped from side of the road to cross hit the deer had to pull over car started smoking radiator fluid everywhere the car was totaled. the air bags never deployed. i was hurt and i had 4 passenger, all were wearing seatbelts including myself. i didn't file a police report as i figured it was a deer what are they going to do arrest the deer. i could not afford the repairs or payments for the vehicle anymore so i voluntary gave back my vehicle to the company.

When driving car going about 45mph.car shut off and wrench will appear on dashboard . i have been able to coast off the road , shut off car wait for a few minutes and restart car . i am in fear that car will shut off in area where there is no shoulder and i will be hit from behind . there seems to be a pattern building with this same problem , same model, same year .

Tl* the contact owned a 2011 ford escape. the contact stated that while driving at 55 mph, the contact became distracted and crashed into the rear quarter panel of another vehicle. the air bags failed to deploy. the contact and the front passenger sustained minor bruises that required medical attention. a police report was filed. the vehicle was towed and deemed destroyed. the manufacturer was notified of the failure. the failure mileage was 47,400.

I had my oil changed on 10-03-15. on 10-17-15, my engine light came on and my car stalled and jerked when i was stopped at a light and when it was in park with the engine running. i called ford and was told it would cost $110 just to see what was wrong and that would not go toward repairs. i took it to a mechanic who did a system check and said it was the camshaft timer. it was replaced but that did not resolve the issue. i took it to another repair shop where i was told i had to have the vvt solenoid timer and the ignition coil replaced. he said the engine oil burned these items. i only have my oil changed by ford. i had just reached 60,130 miles on my vehicle, so there was no warranty. i think this was an expense that could have been avoided, especially if it was an oil issue.

My 2011 ford escape while driving at 65 mph on the freeway in merging traffic the engine stalls leaving me with no power to control my speed. as my car quickly reduces speed on a major freeway i attempt to get over to the shoulder out of harm’s way, his has happened to me twice. so i call the service and they tell me it’s a problem with electronic throttle body but when i take the car to my dealer for service. they told me sorry after two key cycles the code disappears so there is nothing they can do. so i have to drive this unsafe car and wait for it to happen again before i can bring it in.

I was driving along the highway and my ride shuddered some and lost acceleration, my engine light came on then the wrench symbol came on and it has stayed on. it's giving a throttle/ powertrain error. i've done some research and i've seen a lot of complaints concerning this issue and was told to file a complaint. ford needs to issue a recall on this problem before someone gets seriously hurt or killed.

Tl* the contact owns a 2011 ford escape. while driving at various speeds, excessive force was required to maneuver the steering wheel. the vehicle was towed to the dealer where it was diagnosed that the steering torque sensor failed and needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 60,000.

I heard a loud pop while driving down the freeway. the sunroof had shattered and had a large hole in the middle of it. no object hit the car to cause this to happen.

When slowing down at about 20-25 mph, car jerks like transmission is trying to slip from 2nd to 1st gear. has been like this for over two years. most readings on 'net suggests software issues but not many owners have found satisfaction with the updates and appear to have to pay for them..

The power steering suddenly didn't work. upon several restarts, it began working again but sometimes stops working while the car is moving. this event has been repeated several times. there is a recall for 2008 - 2011 ford escapes but mine was not included in the recall but has the same dangerous problem as the cars that were recalled. ford will not tell me why my 2011 was excluded from the recall. the cost of repair is approximately $1,000. i don't believe i should have to pay for a dangerous defect that ford has acknowledged but won't include my car.

A/c pump cycles on and off but no a/c in summer. in winter -the defroster cuts out which i believe is a overheating resister thus not cycling the a/c. also switch is inop for fan on positions 1 and 2. i believe the system " malfunction" is a fire/ safety issue and needs a safety campaign because of all weather hazards such as fog, excessive summer temps, and freezing temps with condensation. thanks

Tl* the contact owns a 2011 ford escape. while driving approximately 50 mph around a curve, the steering wheel seized without warning causing the contact to drive off the road. the vehicle was towed to a dealer where it was diagnosed that the steering gear failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 14v284000 (steering). the failure mileage was approximately 91,196.

When accelerating from a stopped position, the vehicle felt as if it were about to stall. i pressed the clutch and the vehicle did not stall, but would not move forward. i turned the vehicle off. i restarted the vehicle (which hesitated to catch for several seconds). upon the vehicle starting, i again attempted to accelerate through the intersection. at first the vehicle seemed ok, but shortly through the intersection the vehicle lost all acceleration. i pulled off to the side of the road and turned the vehicle off. after several minutes i restarted the vehicle and was able to continue without incident, however the "check engine" light was illuminated. i had the vehicle checked and it read error code p2111. the check engine light went out and the vehicle did not give me problems again until august 20, 2015. as i accelerated from a stopped position, the vehicle again lost all power to the engine (though it did not stall). i was able to move to the side of the road and disengage the engine. after several minutes, and with a hesitated "catch" the engine restarted. i believe this is an existing and known problem with ford (nhtsa pe13003), however, i was told by my local dealer and ford customer service that the warranty extension offered under that investigation does not apply to my vehicle (which falls within all of the guidelines for year, make, model, and mileage).

My 2011 escape transmission seemed to shift hard when slowing down at times. this would happen intermittently and did not cause a lot of problems when i first got it. it seemed to occur more frequently around the first of this year. i took it to a ford dealership (bill collins ford) to check the transmission. they kept it for several days before they even looked at it. the transmission needed software updates which i had to pay about $160 for. i had to take it back again a few months later and it was the same thing - needed a software update after they kept it several days again. there appears to be some type of problem with the transmission needing a software update so frequently.

Driving car home after work - slowed down and stopped after traffic light change. pressed on accelerator and car shuddered would not accelerate. the wrench light came on and the car went into limp home mode. turned into parking lot and shut down and restarted engine. the engine rpm suddenly went to about 7000 rpm with the no push of the accelerator. engine eventually normalized and i was able to drive it the rest of the way home. my husband test drove the vehicle and the same thing happened to him with the car going non responsive into limp home mode. he troubleshot the issue to the throttle body. after removing the throttle body, cleaning it, and recalibrating , the issue disappeared. he is going to replace the part for safety since this issue happening at highway speed could become dangerous.

Today was the worst it has been, it al started about 2 months ago, it just happens without warning of any kind. but today the first time was on my way to work, luckily i had a place to pull off, turn off engine sit and start it back, not immediate i may say ( a little hesitation in the starting) then the second time (today) happened in an intersection same process, but this time was very scary, seeing how cars were coming at me honking and going around me. then the third time (today) was on my way home from work, with my grandson in the car i might add, this accrued not 30 minutes after the 2nd incident. i had to pull off the road and repeat the process to get going again. if this continues to occur, it could turn into a very bad accident.

I investigated a traffic collision involving a 2011 ford escape that sustained significant front end damage during the event. the airbags failed to deploy during the collision after the vehicle sustained damage to the entire front bumper area to include the buckling of the hood area. i have photographs of the vehicle damage i can e-mail showing the vehicle and damage sustained. injuries were incurred from parties in both vehicles (2 car collision). please contact me at the madera police department for further information regarding this incident and my concern for the airbags failing to deploy...updated 10/15/15 *bf *cn

Sun roof shattered while in hot sun,later blew out onto the highway

First date of occurrence: 7/22/15 i was driving about 40 mph and it seemed as though even though i had fuel in my gas tank, that the car was running out of gas. i put it in park, turned it off and turned it back on again and it ran fine. (vehicle began kind of sputtering and when i pressed on the gas petal, it was like it didn't work at all.) was driving a distance of approximately 25 miles when this happened. second date of occurrence: 7/24/15 i was driving about 50 mph and the same issue mentioned above happened. when i turned the vehicle back on, it took it a few seconds to turn back on. third date of occurrence: 7/25/15 i was driving about 50 mph and the same issue mentioned above happened. took vehicle to a shop on 7/27/15 and they said they could not find anything wrong with it. fourth date of occurrence: 7/29/15 i was driving about 40 mph and the same issue mentioned above happened. drove approximately 2 miles when this occurred. fifth date of occurrence: 7/30/15 i was driving 40-50 mph and drove approximately 7 miles when this occurred. had a diagnostics machine hooked up to vehicle and it read error code p2111 throttle actuator stuck open.

My car will be idling and suddenly power down. recently while i have been slowing down at a traffic light, stop light, or braking for traffic it will power down. after researching online i have found that hundreds of other ford escape owners have had the same issue, some have had it happen while driving at high rates of speed. i have taken it to 4 different mechanics, 2 of which are ford dealerships and they work on it charge me a lot of money and it continues to happen. almost a year now! i'm fed up.

Traveling home on route 1 north, massachusetts in traffic about 20mph car began to stall and sputter and wrench light came on. brought car to auto parts store for free diagnostic immediately and inspection showed "power train issue" (are you kidding me? just purchased this used car 3 months ago!) next day, same thing happened twice. called the dealer who sold the car to me cannot inspect the car for two weeks. this is unacceptable. ford admits there is an issue with the electronic throttle body (etb) but has not recalled the vehicles.

Drivers side door latch switch says it is not latched, but it is. this causes the interior dome lights to remain on while driving. hard to drive at night with lights on. dangerous. doors do not lock properly because it thinks the door is ajar. i understand thousands of complaints on this exact issue.

Was driving through town, vehicle revved up and then stalled. stopped vehicle, turned off, and restarted. started up without an issue. 3 days later, while driving to work, vehicles wrench indicator light came on and vehicle lost power. restarted okay. as the week progressed, vehicle started losing power several times during my 20 mile trip to work and back, 40 miles round trip. then on 7/7/15, vehicle lost power 4 times on my way home, the second time it lost power the engine indicator light came on and stayed on. it also took longer to restart the vehicle. checked computer for code. code states p 2112, tac system stuck shut. looked up this code and info, and it seems to be related to the throttle body. i found something that states there was a recall on this part, but i was never notified of this. i would like to get this problem fixed so i can drive my vehicle. i'm nervous about driving it as i have poor signal on my cell phone between home and work and dont want to be stranded. please help me in anyway you can.

As i was driving at 50-55 miles an hour my vehicle bucked and lost power and when accelerating it feels as if the car is going to stall. when starting up from a complete stop the car will hesitate when trying to accelerate and bucks.

I was at a traffic light and turning left to make the turn and go up the hill. the car lost power and i actually thought it had stalled. the car has done this for me numerous times and i am afraid it will cause an accident where someone will hit me in the rear when my car does not accelerate

Going south on i81 to watertown, ny. vehicle quit and i coasted to the side of the highway. tractor-trailer behind me swerved to miss me. almost hit a car coming off the exit ramp, had no power to excelerate to get by him. could have been a wopper of an accident.

All 4 tires have cracks in the thread and side walls

The throttle body was corroded on the vehicle causing it to stutter after starting the vehicle. after the issue occurred the vehicle would not drive or function properly. it was clearly unsafe.

Tl* the contact owns a 2011 ford escape. while making a left turn at a low speed, the steering became difficult to maneuver without warning. the vehicle was taken to a dealer where it was serviced under nhtsa campaign number: 14v284000 (steering); however, the failure recurred. the vehicle was taken back to the dealer where it was diagnosed that an unknown sensor related to the steering needed to be replaced. the vehicle was repaired, but the failure recurred. the vehicle was taken back to the dealer where it was diagnosed that the steering column assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 65,000.

I bought this car in 2012 and have since noticed the vehicle losing the ability to accelerate. no matter how far i push down on the gas it will not accelerate. after a minute or two of stalling, it will sputter and shut off. i took it to the auto shop to make sure that it was not misfiring a piston, or that their was anything immediately wrong, but they could not give me an answer to why it would not accelerate. my transmission also stalls in gears and will not shift when driving down the road. same deal took it in and received no answer. the back hatch glass also leaks terribly when it rains and i cannot get it to seal at all.

Tl* the contact owns a 2011 ford escape. while driving 25 mph and making a right turn, the vehicle slowed down without warning. the failure recurred multiple times. the vehicle was taken to a dealer for diagnostic testing, but was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 45,000. updated 7/16/15*cn the consumer stated no accidents occurred but, there were a few near misses due to loss of speed. the failure occurred every time the vehicle was driven. updated 9/22/2015 *js

I have had this vehicle for one year, and it would be impossible to recount all of the times it has stalled on me while driving it. it has stalled in parking lots, in heavy stop-and-go traffic, making turns, pulling into my driveway, and accelerating to enter the freeway. it started within two months of purchase. i took it to a ford dealership in august of 2014 where they performed recall work which included throttle body replacement, reprogrammed the pcm, and a power steering advisory item. the vehicle continued to stall. the stalling seems to happen just after fill-up and happens intermittently until the gas gauge reads less than three-fourths and at low speeds. i filled it up yesterday, and it has stalled seven times since then. it happens when coasting to a stop or making a turn. on the freeway at high speeds, it runs well. the issue was compounded in february when it was discovered that the evap canister was full of gas. it, along with a tube hose assembly (bl8z9d667b-af), was replaced only for it to happen again. the purge valve was stuck open and had to be replaced along with a second evap canister. the stalling issue continued, and the dealership found the canister to be saturated with gas again. this time, they said they would have to replace the gas tank to correct the issue as they believe it is a valve built into the tank which seems absurd. i have not done this since they quoted a cost of over $2000. even if i have that done, it will only correct the canister issue, not the stalling. i have read hundreds of posts on the internet from people who have the exact same problems with the same model year as i have. these are both issues that i believe to be the result of a defect in the manufacturing of this vehicle due to the volume of owners who are experiencing the same problems. i feel ford needs to step up and correct these issues.

Tl* the contact owns a 2011 ford escape. while driving 35 mph, the vehicle stalled and the entire instrumental panel failed. as a result, the contact crashed into the preceding vehicle. the air bags failed to deploy. the contact sustained a mild concussion and bruises to the body that did not require medical attention. a police report was not filed. the vehicle was not diagnosed or repaired. the failure mileage was 53,000. updated 7/1/15*cn the consumer stated while driving the lights flashed, ignition system stalled, brakes failed, and the steering locked up. updated 9/15/2015 *js

From the time we bought this vehicle, the horn would sound when we hit a bump. then it began to fail and not sound at all. i had the service department at the dealership look at it. they said it would cost $500 to repair and there had been no recall. when we picked up our vehicle from the dealer, the horn would not sound at all. it has not sounded since. *tr

An o2/exhaust sensor & fuel induction kit had to be replaced. this suv has only 13700 miles on it. the dealer said that the parts were faulty. my bumper to bumper warranty went out last july 2014, so it wasn't covered. i feel that ford needs to investigate if other vehicles have this same problem. i should also be reimbursed for my cost. *tr

I noticed a light gas smell in my garage one day and figured perhaps because my car does not have a gas lid that is why i was smelling it. the next day, my daughter used my car to pick up a gas grill for a christmas gift which she left in my car overnight. the following morning the gas smell was really strong so i immediately took it into the dealer where i had purchased it, huntington ford. when the service man came near it he said to step away from this car as it was dangerous to be near it and that i had to leave it. after a day or so, they told me that some kind of "pebble" must have rubbed a hole in my fuel line and that is would be $634.62 for parts and repair. i'm a senior citizen on a fixed income and i am very upset about this. how can something like this happen and put peoples lives in danger? my daughter could have been in danger when they put the heavy object in it if someone had been smoking nearby. i have spoken to huntington ford, ford motor and written 2 separate letters to ford motor and no one is willing to help me get a refund for parts or labor on this. in my mind they should be willing to work with me since i was the one who was put into harms way. i don't live on a dirt road, in fact i don't know when i even drove on one last. how could a "pebble" do something like this and if so, how many other people are in danger that may live on a dirt road and not be as fortunate as i am that no one was injured. this is a serious problem that i thought was important to make the nhtsa aware of. i have all of the documentation available to provide to you including my repair receipt from huntington ford and the letters that i sent to ford motor. thank you for your help and for listening. i feel that i have been treated unfairly as a consumer and i am regretting my decision for purchasing a vehicle from ford motor because of this matter. *tr updated 02/25/16.*jb

Tl* the contact owns a 2011 ford escape. while making a left turn at 20 mph, another vehicle crashed into the front passenger side of the contact's vehicle. the driver side air bag deployed but failed to inflate and the side air bags failed to deploy. the contact sustained head injuries and the rear passenger side passenger sustained head injuries that required medical attention. a police report was filed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 60,000.

Driving to work my escape lost power and sputtered to a stop. the wrench light came on. i shut off the radio, fan and vehicle. the turned the vehicle back on and it resumed running. i see there are several complaints regarding this issue. hopefully, this will be my last or that a recall will come forward as this seems to be an ongoing issue with fords. *tr

I was accelerating to merge onto i-495 in northern virginia, attaining a speed of approximately 55 mph. when i removed my foot from the gas pedal (because i had reached my desired speed), the car continued to accelerate uncontrollably. i applied full pressure to the break with both feet, but the car continued to surge forward. i attained a speed of almost 100 mph, even with both feet fully decompressing the break. both shoulders of the interstate had construction, so there was no shoulder to utilize on either side. after weaving in and out of traffic, i finally found a suitable off ramp. after pulling the emergency break, putting the car in neutral, and eventually park, the car came to a very abrupt stop (just before i reached a busy intersection at the end of the off ramp). the breaks continued to smoke for another 45 minutes after coming to a stop and cutting the engine. i do not know how i'm alive, but i am grateful. *tr

While slowing to come to a complete stop in a turning lane behind two other vehicles, the subject vehicle's transmission slipped from gear and disengaged the engine. when the vehicles transmission reengaged the engines remaining torque not yet displaced, the vehicle lunged forward causing a lose of control and the brakes to lock up from attempting the braking action already taking place. the subject vehicle had previously been in the dealerships service dept. to have its transmission that previously and completely burnt its clutches out at only 14,775 miles driven. the symptoms of the transmission burning the clutches out was presenting itself in an increasing manner from around 5,000 miles. the newly rebuilt transmission failed at only 21,150 miles at the time of the total loss incident. *tr

While entering a main artery of traffic from a side road, during the acceleration between 35-45mph, the transmission disengaged from the engine. the engine, not being subject to transferring energy to the transmission began to gain rpm exceedingly faster on its own with the operators foot still only applying the equal force applicable to normally execute the entrance on to the main road. the transmission regained traction with the engine and the vehicle suffered a violent lunge forward than disengaged once more and repeated the same again with the disengage and lunge forward. the operator was able to drive the vehicle around the block at no more than 10mph around the block to garage the vehicle and call ford to report the incident. *tr

Tl* the contact owns a 2011 ford escape. the contact stated that the vehicle failed to start after the key was inserted into the ignition switch. in addition, the contact mentioned that the passenger side wiper became inoperable. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failures. the failure mileage was unknown.

The rear lift gate seal leaks and leave a puddle of water around the rear latch. sometimes the carpet in the back near the rear gate is damp. *tr

Tl* the contact owns a 2011 ford escape. the contact stated while driving over 35 mph, the vehicle stalled without warning. the vehicle was taken to the dealer but was unable to determine the failure and an unknown error message appeared on the instrumental panel. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 53,000.

The rear tailgate window exploded while car was parked in the garage with the garage door closed. happened sunday at 6:45 pm with an outdoor temperature of 45 degrees fahrenheit. car had been in the garage all weekend, since friday early afternoon. no outside influence caused the breakage to happen. glass filled the back of the car and the entire back of the garage. falls right in line with nhtsa action number : pe11016. *tr

Vehicle was parked in garage. the rear hatch window exploded into hundred's of pieces. low temperature last night 50 degrees, 60 degrees at time of incident. *tr

Went to the dealer, [xxx] , to get an oil change and they told me my maine state inspection was due. the inspection failed due to corrosion on the left front lower control arm bushing. there is a recall on earlier escape models, but my 2011 model was not covered. it cost me around 600 dollars to repair. if earlier models had this problem why are consumers paying for the same repair on newer models? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2011 ford escape. while the vehicle was parked, the rear window shattered. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 50,000.

I was driving at 11 pm on a country road, when my vehicle just stopped, i coasted around a corner and put on my flashers. i was in the middle of no where and it was very dark. this is the third time this has happened to this vehicle. i contacted ford road side emergency service and they informed my vehicle was no longer under warranty for towing and i would have to pay for the wrecker. i had just got the vehicle out of the shop from the ford dealer for the same problem, which they had for over two weeks because they said they were waiting on a part because they said it was the fuel pump and no one had one so they had to order it. i got the car out that day about 11am, which i had to pay $176.00, plus over $30.. for a rental for 5 days, that's all they would cover. i had to sat in the dark and rain for two hours waiting on a wrecker in the middle of the road. i am 67 years old and thank goodness my sister in law was with me, because i don't know what would have happened. the wrecker towed my vehicle to ford and i am waiting on them to open so i can call them so they can tell me what is wrong. *tr

Tl* the contact owns a 2011 ford escape. the contact stated that the check engine light and check fuel inlet illuminated on the instrument panel. also, the contact stated the water pump failed. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 66,000. the vin was unavailable. updated 4/29/15*cn

Since january, vehicle would randomly stall with no warning. first alerted when pressing on the gas and vehicle kept slowing down then engine, battery, oil lights lit up. i placed the vehicle in park and restarted. noticed when it happens randomly since, that the rpm drop quickly below 1. has been in ford services department 3 times within the past 2-3 weeks. they changed filter, cleaned carbon build-up. second time at ford, they changed the throttle body. the last time stall occurred was on dc beltway during rush hour traffic in fast moving traffic - panic experience! it was towed to ford, kept 4 days - drove around claimed could not find anything. they want me to take the vehicle back. i am in fear causing an accident, injuring myself, passengers including my grandchildren, and other drivers with their passengers. this vehicle is wonder as far as comfort and gas mileage but is a risk to safety. not worth keeping and should be label a lemon if they can't fix. *tr

Slowing down in my ford escape the transmission intermediately down shifts so hard that it shakes my car and makes a loud noise. have brought to the dealership 4 times and are not able to duplicate the intermediate problem. first time they reset some sort of chip in the transmission and it helped for only a short while. it does not happen all the time and is intermediate, the dealership does not drive it long enough to duplicate the problem. *tr

Tl*the contact owns a 2011 ford escape. the contact stated that while driving approximately 50 mph, the steering wheel became difficult to turn without warning. the vehicle was taken to the dealer and diagnosed that the power steering control module had failed and needed to be replaced. the vehicle was not repaired. the dealer stated that the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was made aware of the failure. the approximate failure mileage was 117,000.

While traveling from virginia to michigan on pennsylvania turnpike at a speed of 75 mph my cruise control switched off and the vehicle decelerated. i thought maybe it was because i hit a bump in the road so i tried to engage the cruise control again, it stayed on for a few minutes then disengaged again. this is not the first time this has happened, on a previous trip it did the same thing. i took my vehicle in to the dealer, they couldn't determine the cause. obviously something isn't right, i've seen one other complaint about this. *tr

Rear window shattered while parked and rear window defroster working. *tr

Truck jumps and jerks at initial acceleration. problem does not happen all the time. when it does, wrench light comes on and sometimes check engine comes on. if i stop, turn vehicle off, and restart it, the wrench light goes off. problem does not happen all the time. one time i did have serious slow down mode happen. i was traveling about 50 mph, lights came on and truck slowed way down. jerking and jumping at start up is not safe i think. problem sounds like ford csp 13n03 to me. i am calling dealer today for appt. thank you *tr

Tl* the contact owns a 2011 ford escape. the contact stated while driving with the vehicle on cruise control at 75 mph, the vehicle decelerated. as a result, the vehicle stalled and the service engine soon warning light illuminated. the vehicle was taken to an independent mechanic. the technician stated that the vehicle was operating as designed. the vehicle was then taken to a dealer. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 47,000. the vin was not available.

1st time i was coming to a stop at a light and the vehicle wanted to surge forward several times, when light turned green i tried to accelerate and it hesitated. this would happen every now and again, not a continuous issue. in dec 2014 it happened again this time with the vehicle stalling, put in park and it started right up but hesitated when accelerating, did this several times within a 5 mile span. parked, did my 8 hour work day came out, started right up and no issues driving home. later that night my husband drove it and it stalled on him 3 times with the check engine light coming on. code p144a came up, took it to my mechanic and was told the code thrown should not cause stalling issues. this has been an ongoing battle, sometimes the vehicle running great, sometimes i don't know if i'll make it to my destination. this happens at all speeds; in city, interstate, or at a complete stop. i only have 72000 in mileage and my vehicle is well kept, what is going on?!? *tr

The engine has stalled on multiple occasions. several of the incidents have occurred when making a turn, either right or left, at a low speed with no pressure being applied to either the gas or brake pedal. the most recent events have been when turning onto a street with oncoming traffic. i make the turn and press on the gas only to find that the engine has stalled. i have to stop and restart the vehicle. this makes for a dangerous situation as you end up with little control of the vehicle. it has also stalled in parking lots when coasting at a low speed waiting on another car. i purchased this vehicle used in may of 2014 and had to take it to a local ford dealership the very next month (june 2014). the dealership replaced the throttle body and motor assembly and also reprogrammed the pcm per the 13n01 recall. within two months, the issue was back, this is january of 2015, and the issue has gotten much worse. i have read that it could be a type of relay switch located in the under-the-hood fuse box. if ford doesn't fix this issue, there will eventually be wrecks and possible fatalities. *tr

The escape leaks gasoline throughout the gas pump only when it's turned on. and the back door doesn't open, it's locked. *tr

I just got off the freeway on ramp and slowed for traffic. traffic just started to go so, i just took my foot of the brake and slowly proceeded to move, when out of nowhere i was thrown forward and out of my seat. the violent impact pushed my vehicle into a truck in front of me, that impact caused me to fly backwards and my driver's seat broke. my concern is that the airbags didn't go off and my seat broke causing injury. the seat should have never broke. *tr

The lights, interior and exterior, went out while we were driving. it has happened four more times since then. it is happening more frequently in recent months. we took it to the dealer and they couldn't find a problem. *tr

Car was parked and closed rear lift gate and rear window exploded on me. *tr

My fiance was driving my escape and had an accident she rearended a truck and none of the airbags went off and the motor was pushed all the way back to the firewall. *tr

Tl* the contact owns a 2011 ford escape. the contact stated that while driving 40 mph, the engine stalled and all the warning lights illuminated. the contact also stated there was smoke coming from the front of the vehicle. the contact opened the hood and noticed that a fire had erupted. a police report was filed and the vehicle was towed to an impound lot. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 78,000.

Drove a little over 2 miles , everything was fine .came to a stop at a red light. when the light turned green i started to pull out and i nolonger had any power steering and there was now a light on the instrument panel advising of n traction off. i went home and waited till morning and drove to my regular mechanic .they checked it out and told me to take the car to ford because this was a recall and should be covered by ford. the ford dealer said that this was not covered because i had brought my car in for that recall last year when they sent me the notice and my steering column and electrical was ok at that time. so one year later and $1100. later this part breaks and ford does not think it is responsible because it wasn't broke when they looked at it a year ago. this could have been tragic if i had been driving on the highway or if someone had pulled out in front of me as it was very difficult to turn the wheel to avoid anything.i frrl that this is an ongoing problem with the power steering in this escape and ford knows about it and is not standing behind it recall/. the dealer said this was his third such problem in the last two weeks and ford will not take care of them i did contact ford motor corporate about this bill and they told me the program was closed because my car had been inspected and did not need this work done at that time. *tr

I was driving on a regular street in my area at the rate of 35. the speed limit is 40, so i decided to increase my speed to that of the speed limit. when i proceeded to accelerate, it appeared that the engine was just spinning, but not accelerating, when all of a sudden, it just lunged forward, not once, but twice. this was quite frightening as i had no advanced warning this was going to happen. after that incident, it appeared to be driving normal, until it happened again about a week later. i am afraid whenever i get behind the wheel now, but it is the only vehicle i own and i use it to get back and forth to work, so i am proceeding with extreme caution. *js

I was crossing a highway and when i stepped on the gas i had no power! just a few weeks before it was at ford for a torque and steering recall. when i called ford to inform them what happened they said i will have to pay $130 for them to diagnose it! i'm not happy with fords response. this is a real danger and they need to take it serious! *tr

Like many other reports i have read the vehicle ceased to respond on 11/24/2014. the engine was still running (rough), the wrench light came on i was unable to get any power when pushing the gas pedal. turned it off and restarted (sluggish) but then like nothing happened made it to my destination. happened again 11/30/2014 this time i was traveling at 35mph. pulled over and restarted and then it happened again about a mile further down the road. this time after shutting it off and restarting the check engine light came on and stayed on. why is this not a recall issue? all other post have mentioned throttle body. its a major safety issue if i was on the highway or in heavy traffic it could of ended in a serious or fatal situation. *tr

Tl* the contact owns a 2011 ford escape equipped with michelin cross terrain f4290r tires, size p225/65/r17 (na). the contact stated that the tires were dry rotted. also, the tire pressure was low at all times. the tires were taken to an independent repair shop. the technician stated that the tires needed to be replaced. the tires were not replaced. the manufacturer was notified of the failure. the approximate vehicle and tire failure mileage was 30,000.

I have a 2011 ford escape with around 18000 miles. the lift gate glass exploded when i shut the door. the vehicle was not moving. glass for spread inside and outside of the vehicle. *tr

When driving the steering wheel seems hard to control. the suv seems to sputter as i press on the accelerator, and the engine (motor) seems to miss when acceleration is between 20 and 40 mph. next, when accelerating past 60 the engine missing or (cutting out symptom) occurs. *tr

While driving along my ford escape suddenly refused to accelerate, i was holding the gas to the floor and it wouldn't budge. it was idling strangely and surging. a wrench symbol appeared in the screen on the dash. i was on a hill and was unable to pull of the road. luckily, no one was behind me. i waited a few moments and restarted the escape, it went and then continued to decelerate once again. i will be taking this back to the dealership to be fixed. but i am very concerned, upon researching the issue i found many more complaints online. why hasn't this issue been recalled? it is highly dangerous and it is only a matter of time before the escape cuts off at the wrong time and gets someone killed. this needs to be addressed before it become an epidemic like the chevy cobalt. *tr

As i was driving my car lost it throttle. the engine continued to run but i had no ability to accelerate. i pulled the car over. turned it off, then back on and the car appeared to show no issues. about two weeks later the issue appeared again. same solution. from my research this appears to be a common issue and could very much endanger anyone in the vehicle

Tl* the contact owns a 2011 ford escape. the contact stated that while driving 10 mph, the vehicle stalled as the battery warning light illuminated. the vehicle was taken to the dealer. the failure was not diagnosed nor was the vehicle repaired. the manufacturer was made aware of the failure. the failure mileage was 40,500.

Transmission slips after cold start. *tr

While driving on the highway, i heard a sound similar to the car's automatic transmission downshifting. i looked down and saw that i had no acceleration as i pushed on the gas pedal. i stopped at a safe location and sat with the car idling for about a minute. during this time i noticed the rpms hunting at idle speed. i turned the car off. i restarted the car and the engine turned over a few more times than usual before it finally caught. after that, i had no other problems for the two more hours i drove it. this problem appears to be with the electronic throttle body giving either a false signal or temporarily losing signal. *tr

As i was driving my car lost it throttle. the engine continued to run but i had no ability to accelerate. i pulled the car over. turned it off, then back on and the car appeared to show no issues. about two weeks later the issue appeared again. same solution. from my research this appears to be a common issue and could very much endanger anyone in the vehicle. *tr

Car lost power suddenly while driving on freeway at 65 mph. i pulled over to right lane in heavy rush hour traffic. i coasted at reduced and slowing speed to the next an exit ramp, which was another freeway. several cars were honking and passing me on the exit ramp. i pulled over and drove on shoulder for another mile until i came to a slight hill. i stopped on the narrow shoulder because the car would not move. the engine was still running, but at low rpm. the wrench icon showed on the dashboard. i turned engine off and waited several minutes. it had full power when i restarted, giving me room to drive to next exit less than a block away, but lost power again minutes later. i exited on to century ave, dodging oncoming cars coming at full speed. i pulled to a service station right off the highway. *tr

Driving on freeway approx 65 mph, no warning, engine completely stops. thankfully able to drift over to shoulder of exit lane and restarted with no detectable issues. asked mechanics to run alternator diagnostics - as they said the alternator was the only thing that would make an engine completely cut off. tested ok. parked for weekend. same thing happened on monday morning. searched for problem online, found throttle body comments. called local dealer - service adviser told me it was covered under recall, but appointment setter told me it wasn't. we'll see when i get there tomorrow. very terrifying experience - i'm lucky i travel at very early traffic times. i don't think i will ever feel safe in the vehicle after reading so many similar stories. *tr

Entered left turn lane to approach off ramp, truck stalled. appx 40mph. turned off and restarted, drove home. had noticed jumping response from idle to reverse to drive, particularly upon first ignition of day, for about a week. have contacted dealership for repair of noted throttle body issue, which is scheduled for 1 week from today. *tr

I was driving along the highway at 70 mph, when i felt a 'clunk'. the engine lost power and the 'wrench' light lit up. i was able to get the car to the shoulder of the road. i then turned the engine off, waited a couple minutes and then re-started the engine. the 'wrench' light did not return. i do not feel it is safe to drive until this issues is resolved. *tr

While driving at 71 mph with the cruise control on, i noticed a slowing down feeling, the cruise control light went off, the wrench light illuminated. i pulled to the berm. i turned off the engine. according to the manual it was the throttle. it took 2 tries to restart car, the wrench light went off. a ford dealership was 5 min. from incident. according to invoice, they performed throttle body update. i was told if the light came on again, it might need a throttle body. i asked if they could perform the work, they stated without the light being on, they couldn't do the work under the warranty. meanwhile i was over 200 miles from home, and needed to get home. it felt so unsafe for 5hours of driving. the car has surges of power, downshifts with jolts, and clunking sounds when it does shift. this is how it drove from the beginning, i began to think it was normal so never reported it. also, since the work was done i noticed the rpms at idling are high, i can pull into the garage without putting my foot on the gas the rpms are at 2 at 30 miles an hour, same as at 70 miles an hour. i'm contacting ford about the rules of the warranty and how unsafe it feels to drive the vehicle. how many accidents, deaths will it take to get the real work done, not a patch up job. *tr

Tl* the contact owns a 2011 ford escape. the contact stated that while driving in sleet and snow at 40 mph, the contact attempted to use the windshield wiper fluid and nothing would come out. the contact could not see through the windshield which almost resulted in a crash. the vehicle was taken to a dealer. the technician diagnosed that the driver's side spray nozzle was clogged with debris. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 6,361.

Tl* the contact owns a 2011 ford escape. the contact stated that while at a dealer for an unrelated problem, the technician diagnosed that the front driver's side shock absorber was leaking hydraulic fluid. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 12,500.

Tl* the contact owns a 2011 ford escape. while the automatic tailgate was closing, the latch closed incorrectly and the window shattered. the contact stated that the liftgate latch was faulty ever since the vehicle was purchased. the vehicle was taken to a mechanic for repair and the latch was lubricated. the manufacturer was notified. the failure mileage was 12,500.

Tl* the contact owns a 2011 ford escape. the contact stated that while inspecting the vehicle, the contact noticed that the vehicle was leaking engine oil. the vehicle was taken to a dealer. the technician diagnosed that the rear main engine seal failed. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 4,327.

Tl* the contact owns a 2011 ford escape. the contact attempted to close the tailgate and the entire back windshield shattered. the vehicle was taken to a dealer. the technician stated that the temperatures were lower than normal causing the failure. the vehicle was repaired. the vin was unavailable. the manufacturer was notified of the failure. the approximate failure mileage was 699.

While driving we were alerted to a problem by a passing car. after stopping the motorhome i walked back to the escape and saw smoke coming from under the car. after allowing the car to cool we proceeded on to our destination and contacted the local ford dealer. we were provided with an appointment for the next morning. at that appointment we were told that the transmission was totally destroyed. while no fire was present the potential for a catastrophic fire involving both the car and the motorhome along side a busy freeway was a possibility. *tr

Tl* the contact owns a 2011 ford escape. while driving approximately 15 mph and attempting to shift gears, the vehicle jerked without warning. the failure occurred ten times. the dealer stated that the transmission failed. the vehicle was not repaired and the manufacturer was not notified. the approximate failure mileage was 2,000.

Tl* the contact owns a 2011 ford escape. while driving approximately 5 mph, the service warning indicator illuminated and the vehicle stalled. the contact also stated that the vehicle failed to accelerate. the vehicle was restarted and the service and check engine warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 68,000.

Tl* the contact owns a 2011 ford escape. the contact stated that while driving at various speeds, the steering wheel seized and excessive force was required. the failure occurred on multiple occasions. the vehicle was not diagnosed or repaired. the contact stated that the vin was not included in nhtsa campaign number: 14v284000 (steering).the manufacturer was not notified of the failure. the approximate failure mileage was unavailable.

Tl* the contact owns a 2011 ford escape. while attempting to start the vehicle, the power steering failed without warning. the failure occurred on multiple occasions. the vehicle was taken to a dealer for diagnostic testing, but the results were unknown. the vehicle was not repaired and the manufacturer was notified of the failure. the approximate failure mileage was 30,000.

Driving down freeway at 85 miles per hour. vehicle stalls and rpms or mph won't move. pull over put in park, vehicle shakes real bad and wrench comes on. turn off and restart, wrench drops off. 50 miles down the road same instance, except after restarting wrench drops and check engine light comes on. bring to dealership. throttle actuator control system stuck open and they say possible recall. week later going 65 down highway and same instance happens. take it to different dealership and they say we have throttle body recall, they recalibrate the recall. now vehicle doesn't always switch rpms when it's supposed to. it'll jerk before shifting and then wrench and check engine light comes back on. back to dealership and they say throttle actuator control and possible new throttle body down the road. spent almost 1000 dollars on recall in last couple months and now they telling us the recall was just a recalibration and but might need a new throttle body?? what was the recall for. frustrated with ford. *tr

Part broke apart in a/c system and a/c unit stopped working. this is not a wearable part and ford refuses to fix. the car is just outside of warranty. the vehicle was purchased in winter and the a/c was never tested to see if it was working.

Had no problems until now! parked car at my office and 2 hours later wanting to leave and did not make it out of the parking lot. the gas pedal would not get power; but all other components appeared working fine. turned the car off and re-started; within seconds same thing happen. i was ready to go on a 3 hour trip in morning on a busy interstate and now i am afraid to go since i do not want to get run over (have to go through much interstate construction. this powertrain failure is not safe and creates hazardous conditions on the road for everyone. even with 50 miles per hour in a construction zone; it is very dangerous loosing the powertrain in a one land-bumper to bumper traffic with heavy trucks behind you. picture yourself in this situation. i am certainly afraid to go on my business trip in the morning. like guess people have to die first before ford is taking some recall action! my car is regular maintained; this was not expected at all! i will not buy a ford again!

At 11 pm i was driving down the road at 55 mph and i thought my car had shut off because i noticed i didn't have any power. i turned down the radio to hear for the engine but heard nothing. i had enough speed to coast to a safe lighted area to investigate what was happening, come to find out that my car was running but no throttle to make it move. a warning symbol showed up and it was a lighted wrench but i had no idea what that was until i dug out my owners manual the next day. i turned the key off, restarted the escape and moved on my way. i traveled approx. 2 more miles at a slower speed and i lost speed with the wrench light appearing as well as the service engine soon light turning on. i was approaching a stop sign when this occurred. i turned the car off and back on again and was able to make it the additional 1/2 miles to my home. doing research i see that i am not the only person that is having this same issue. i bought this vehicle used in june with 32,365 miles, this is the last thing i expected to happen with a newer vehicle. please advise if this is considered a recall. thank you!

The transmission locked up in the center lane of hwy 50 leading into sacramento ca. the ford came to a stop in high speed traffic and we were nearly hit from behind. we were stranded there for about a half an hour waiting for a tow truck to arrive. the ford had to be dragged up onto the car hauler. the wheels would not roll.

I was driving on the freeway going approx. 70 mph and without warning lost all acceleration. i had to maneuver across 4 lanes of traffic to get on the shoulder. i turned the car off and was preparing to call a tow truck when i started the car again and had limited acceleration. i was able to "limp" the car home and to a repair shop. the repair shop said the throttle body needed to be replaced. *tr

Tl* the contact owns a 2011 ford escape. the contact stated that while depressing the brake pedal, the vehicle accelerated independently and crashed into a garage without warning. there were no injuries reported. the vehicle was not diagnosed or repaired to determine the cause of the acceleration failure. the vin was unavailable. the manufacturer was not notified of the failure. the approximate failure mileage was 25,000...updated 09-15-14 *bf updated 1/15/15 *js

Signs of issue during the occurrence: -car stop running -throttle alarm showed up -transmission alarm showed up -the issue happens approx. 3 to 4 times a month you will need to stop and turn off your engine for a while before you can start driving the car again, the throttle alarm will go away but the transmission stays sometime approximately after 12 hours. *tr

Driving down road and just quit running. *tr

Driving down freeway at 65 mph, all of a sudden the engine cuts out and i have no power. the wrench warning light in the dash came on. i pulled off to the side of the road turned the key off and restarted the car. it drove fine the next 3 miles to my home. *js

This problem happened two times within about 30 minutes time, so i drove immediately home, parked the car, and called my dealer, who speculated that the trouble was due to the "throttle body." the first time, i was idling at a red light and when the light changed to green and i tried to accelerate, i had no acceleration. the vehicle just sat there, with no indication of any power to be had to the throttle. i turned on my emergency flashers, put the car in "park," turned off the ignition, turned it back on, put the car in "drive," and the car began to drive normally. several minutes later, after parking the car, conducting an errand, and then re-starting the car and backing out of a driveway, the throttle did the same thing in the middle of a street: tried to accelerate in "drive" and got nothing until shutting off the ignition and re-starting. previously, over the course of the past six months, i experienced what seems to be a similar, though opposite, problem with the throttle. occasionally while driving, i would hear and feel what seemed to me to be a small surge of power while accelerating on surface roads. i assumed at that time that it was a transmission problem and mentioned it to the dealer when i took the car in for an oil change and normal servicing. the service department checked the transmission and found no problem with it. i believe now, after reading about the throttle problems with this model on ncconsumer.org, that those incidents were likely due to the throttle body malfunctioning as well. i experienced approximately 10-12 of these power surge incidents. *tr

I was driving on the interstate with my 3 year old son in the back seat. as i was in traffic all of a sudden i felt a loss of power and the wrench light went on. i was almost hit multiple times, but luckily was able to force it to the side of the road. i sat there for a couple minutes and then started the car normally and drove home. it was a scary experience and one that i hope ford takes care of. *tr

Vehicle continued to jump, then continued to have problems. throttle body was the cause. *js