2011 FORD Edge

I take great care of my car. About a month ago my brakes started feeling like they needed brake fluid. My dad looked at it said no. So then he took it for a drive. He noticed what I was talking about. So he took it to a guy we know who is a ford mechanic. The mechanic said that there was a recall on the part. I think he said it was the brake booster. He said that they have replace a lot of them. So that means ford knew there was a problem. The mechanic said the sad thing is it had to be under 10 years old or 150,000 miles and that I just missed the cut off. It would have been nice for ford to send out notices on this. I missed it by 6 months. So now I have to pay out of my own pocket around a $1000 for something Ford knew was bad and would have replaced it for me for free. I should have gotten a recall notice but I did not. I’m the second owner and have had it for 6 years. If they would have sent out these notices I would have taken it in to have them done immediately or if I would have had any problems. But instead 6 months to late my brakes go out. So I had to drive it with very little brakes until I could afford to have it fixed. Which is dangerous to me and others. I’m not happy about not receiving a recall notice.

lights on, bulb keep fusing for headlights, interior lights on , latch for door issue, brakes cylinder failing , bcm issue, catalytic issue ,problematic car ,

Back up camera. Keeps saying contact dealer and has no display

Speedometer is off by fluctuating 3-7 mph. Our local dealership said it can’t be fixed due to federal law. Has proper tire size

We can not see with the headlights at night we even changed the bulbs to LED and that didn’t make a difference. I am only able to drive 40mph at night because I can only see like 2 feet in front of me. Also the backup camera quit working and it just started working again but it’s upside down. Can someone please have a recall for these problems because I am considering getting a new vehicle because of the light problem and I really don’t want to.

Backup camera went out in 2017. Despite asking Ford of Ventura to investigate they never did car was in for oil change). The Sync system is ntermittently working since the same time. Since April of 2018, the door ajar light is constantly on preventing doors from looking and dome lights Stay on intermittently. The lights being on drains the batterie when parked and makes driving hazardous during the night. The problem also prevents the doors from locking while in the car driving and while the car is parked – serious safety issue.

For the second time the driver door sensor has failed. The first time the dome light would not go off. This second time the driver door ajar light comes on and will not go off, even if the door is shut firmly. Also the warning bells of the key in the ignition come on even if the door is firmly closed

The door ajar light remains on in my 2011 Ford Edge. The lights remain on which drains the batteries. My doors won\\\'t lock. Ford needs to have a recall. Thank you.

2011 FORD EDGE DOOR LATCH DOES NOT FUNCTION WHEN DOOR AJAR LIGHT IS ON – DOORS WILL NOT STAY LOCKED WHILE DRIVING AND INTERIOR LIGHTS STAY ON DRAINING BATTERY, RECALL ON SOME MODELS AND YEARS WITH SAME PROBLEM

The door ajar light is constantly on causing several problems. The interior lights will not go off when you close the door. The doors will not lock while driving which really makes me uncomfortable having to drive at night. You can not leave the keys in the ignition while car is shut off but still inside the car waiting on someone. A bell just keeps ringing until you get frustrated enough to pull the keys out while waiting.

Driver,passenger, and rear left door ajar warning light remain on after doors are closed. Interior light remain on/go on and off intermittently draining the battery. Doors will not lock while driving. Child safety locks don\'t work under these circumstances.

First my car began giving me issues with the door ajar light/warning it quickly became a nuisance starting with the front seat passenger door, then like a domino affect it was happening to all our doors. I have small children and not knowing if my doors are really closed is a huge safety concern. as a result of our doors reading that they are not closed our interior lights stayed on causing out battery to drain and then eventually die in the past year we have replaced our battery 3 times. Each time costing us $150! In addition while I was traveling in my car the door suddenly flung open. Luckily I was back in out of my parking spot and did not have a car next to me and my son was wearing his seatbelt. On a separate note our water pump failed with no warning in the middle of the freeway our car shit down and we barely made it off the road in time for it to die! Didn\'t even have 100,000 miles on it and we had to replace the whole engine!!!

I have the door ajar feature malfunction 3 separate times. This is a safety hazard because it will not allow me to look my doors and also causes a hazard because I cannot safety see when I am backing out of anywhere at night, because of the doom light staying because of the door ajar.

The Door Ajar waring light remains on even though the door is completely shut.

Door Ajar light stays on when door is closed. Causes doors not to lock and interior light on.

Door ajar light always on even though door is shut. Dome lights stay on and unable to lock doors

The door ajar light won\'t go off

The door ajar sensor no longer is working. say my vehicle has the driver door open even when it is closed. it is causing issues with my battery due to the dome light staying
on. it also will not stay locked, when ever i hit the lock button it automatically unlocks itself.

Door ajar light stay on

Door latch mechanism continues to fail—the light sensor states the door is ajar when closed and the lights inside stays on. Ford fixed it once-2 months later failed again and has depleted my brand new battery. Additionally Ford mechanics broke the door panel when fixing requiring a replacement control panel for the drive-side door, which took 3 months to get corrected because they kept \"forgetting\" to order a replacement.

Driver Side Door Ajar light is on and will not go off, even though door is closed. doors will not stay locked, dome light is on all the time, safety hazard when driving

Door adjar light stays on constantly has ruined 2 batteries

Door ajar light stays on. This causes the doors to not be able to lock, causes interior light to stay on which creates a hazard at night. When car is off and door ajar stays on after exit the interior lights stay on, during the winter months this drains the battery enough to cause it to have to be jump started.

Two door ajar lights on our edge are always on. The interior lights also stay on because of this. At night I am forced to drive with our interior lights on. Not only is this against the law, it is unsafe and distracting. One of the doors that says ajar is my daughters door. For obvious reason this is VERY worrisome to my husband and I.we have read so many complaints and know this is a very large problem!

i have 2011 ford edge limited with 54k mileage. Im going through same situation right now. car starts to decelerate all of a sudden and it comes with message all wheel drive off and a ranch sign. first time i had this issue was on 2/20/16 when i was 7 month pregnant and on my way to my baby shower. i called my dealer ad they said they can check the car but unless they can replicate the issue they might not be able to help at all. my husband started driving the car and it seemed problem just went away. well we were wrong because the problem came back again from last week and this time we were in highway and we had our 12 weeks old son in the car. the car is at the dealer currently and apparently they think the issue is related to throttle body and its going to cost me at least $700.00 and not covered by any types of warranty. Im surprise ford hasnt been sued multiple times already since its a known issue and lots of ford owner been affected by it. the service and customer satisfaction department are not willing to help or acknowledge that its a safety issue.

While driving around 50mph, the wrench icon came on and my Ford Edge immediately quit accelerating. The gas pedal no longer worked at all. There was no limp mode. I was traveling on a road with no shoulder. Fortunately, I was able to coast into a short turn-in to some property. I turned the car off and restarted after waiting a few minutes. The car worked fine. I took it to Ford service and they could not find anything wrong with it. The problem reoccurred about 6 or 7 times in the following 3 months. I avoided driving on roads without shoulders as I was afraid of what would happen if the problem occurred and I couldn\'t get over or if it happened when my 15 year old was driving with his permit. Then, it occurred 4 times within one mile and the service engine light came on. Ford was then able to identify it was the throttle body. The part was on back order so it was recommended that I have the throttle body cleaned to see if that would help. I spend $300 for diagnostics and to have it cleaned. I just received this service so don\'t know how long it will last. This problem is extremely dangerous! I am so fortunate it didn\'t happen when I was pulling into traffic, making a left hand turn, or driving on the highway.

My vehicle has been in the repairs department 6 times now. Friday makes the 6th time. March 20th, I purchased the vehicle, then the following Monday, I was in the repairs department because the car was having issues with the door locks. The first problem was with the passenger door. It would not unlock. I had to forcefully unlock it by pulling very hard on the door. The CD player also wasn’t working. I brought the car in to have it serviced. I was not offered a loaner or a rental during this time. The car was in the shop for a few hours, they came and picked me up and had told me the computer needed to be worked on for the CD player. So all of my navigation, vocal commands and entertainment wouldn’t work for about a week. A few days later, my drivers side lock wouldn’t unlock. I had to climb through the back passenger door to forcefully unlock it. I called and made a complaint. They said they would work on it when the part for the passenger door came in. Then, the next day, both doors would not unlock after turning the vehicle off, forcing my 6 year old son and I to be locked in a car and having to forcefully open the doors to get out. I called again and made a complaint. A day or so later, they told me the part was in. Brought the vehicle. Was there for a few hours and it was replaced. Also, I did not get a rental nor a loaner during this time. Picked up the vehicle that day. About 2 days later, my battery kept dying. Nothing would work. I called and complained, they brought me a loaner and towed the vehicle. After a few hours, they called and demanded I return the loaner and that it was my fault the battery had died and that I owe them 80$ for towing. After feeling completely helpless, embarrassed, crying and pleading to unwind the deal, they refused and treated me poorly. The battery was not dying because of a dome light being left on. After leaving the dealership very upset, my check engine light came on. P0442 Evaporative Emission Control System Leak Detected. At that point, I had had enough, called the dealership and left a message. I was not called back. Fortunately enough, the light went off by itself. The newer Edge’s do not have gas caps, so I’m not sure what the issue was. My car died two days in a row. I had to call into work multiple times, sit at the dealership multiple times and am now on the verge of losing my clients because I have had the car in repairs and missing work so much. I came into the repairs shop last week because my car battery kept dying. They finally figured out that it was actually indeed not MY fault the battery was dying, but because there was an issue with a fuse and the battery was going back. After 3 days of the car being in the shop, the very next morning after I pick up the car.. The check engine light comes on again. P260F, which completely explains why the car is jerking and jumping all over the place. I complained yet again.. called the General Manager of the dealership. I told them to please unwind the deal because this car is a lemon. Now, the car is BACK in the shop for I’m not sure how long. The service adviser says it could be there for a week or so, but gave me a rental car in the meantime. This will be the 6th time the car has been in the repairs department and it hasn’t even been a month yet.

Sun roof would not close. They are stating the whole thing is shot. Apparently a known problem.

2011 Ford Edge Sport AWD: Leased on Aug 12th, 2011 with 7 miles.
Initially the Check Charging System alert came on but the vehicle seemed to be performing just fine. I made an appointment to bring the car in to have it checked out. I was without the car for 3 days and was told it was a connection to the alternator. I picked the car up and it was running just fine. A few weeks later the light came on again, the dealer couldnt get the car in for a few more days so I continued to drive it. At this point the car started to act up and would lose power within a millisecond kick back on. I drove the car straight to the dealer and they got me a loaner. I was without my car for about a week; they replaced the alternator and said that appeared to be the problem.
Dec 10th 2012 I went to leave for work and the car started doing the exact same thing as I mentioned before but this time it loss all power and would not turn over. It was towed in; 8 days later they said it was a loose connection to the alternator and its all good. I pick up the car and driving home it cut out and had to be towed back in. Ford Motor Company has refused to refund or compensate me for any of this nor will they let me out of my lease. Today is Dec 28th, 2012 and I still do not have my vehicle that I am making monthly payments on.

There were three recalls listed on your site that are no longer active which perfectly describe what is going on with my car at the moment we have had major electrical problems with it we have had problems with the tailgate not latching and opening while driving down the road also overheating when stopped at a light all of a sudden the air conditioner starts blowing hot air and it shoots up and overheats while you're idling out of traffic light the electrical system is totally messed up i can't even begin to list everything that has gone wrong with that the lights being turned on when we're not in the car to the no key in car actually going down the road it shut down no key and we were able to get it back on again but for a minute i thought that the car was going to stop moving it seems that this model car has had these issues in the past that recalls have been put out for but nothing is active for it right now and we're experiencing what was going on in those recalls i would appreciate it if you could look into this for me my daughter drives his car to school and she has been stranded several times i don't feel that it's safe for her to drive in this condition please let me know if there's anything you can do to reinstate any of these recalls to goodwill type extension of these recalls i don't know what to do at this point because all of this is very expensive to fix i am [xxx] she is a student i just want her to be able to drive a car that she's not going to get hurt in or be stranded someplace thank you for taking the time to look at this and i will hope to hear from you again my email is [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2011 ford edge. the contact stated while driving at an undisclosed speed, the vehicle lost motive power. there was an abnormally loud cranking sound upon starting the vehicle. while driving at highway speeds, there was a steady abnormal sound detected. the engine, traction control, low tire pressure, fuel, and oil warning lights were illuminated. additionally, tires were inflated by an independent mechanic. the vehicle was taken to the local dealer but was not diagnosed or repaired. the vehicle was taken to three independent mechanics who determined that the steering angle sensor and steering wheel module needed reprogramming, an alignment was needed. additionally, the apim (accessory protocol interface module), bcm (body control module), and the drivers and front seat module needed to be replaced. the restraint control module, steering wheel module, and brake system had failed, and the powertrain control module (pcm) needed to be replaced. the contact was unsure if the manufacturer was contacted. the failure mileage was approximately 150,000.

My passenger door ajar would come on and i know my door is shut. it's starting to get bad now. the other day when i was driving on a city road my driver side door ajar light came on and then the door popped open a little to where i can hear the outside air coming in. i was driving for 10 minutes before this happen. this has to be fix soon.

My 2011 ford edge sel was recalled for an issue with the brake booster system. it was taken in and 'fixed'. 3 years later it started failing again and was apparently fixed. now 3 years later it's failed again. these systems are designed to last up to 150,000 miles. i just hit 100,000 and will have to have it fixed fir the 3rd time. also because of the faulty system brake fluid has leaked onto the sway bar resulting in deterioration

When i turn on my front wipers they stay on. no matter what. they almost have a mix of their own. they won't turn off. even f i turn my car off then back on they stay on. i feel like it's more of a distraction when it's not raining having them on.

Won't switch gears and smells like it is burning

Back-up camera doesn't work and it is asking to put in a new nav sd card. then it tell me to contact your dealership about your camera.

Car shut off on a major high way. no power. almost got hit by another car. needed to be towed home. ford dealership has had my car for 2 weeks with no help!!!!!

While driving abs light came on, then service advance trak. did this intermittently. got on ramp, turning wheel right anti lock brakes kicked in for no reason. it wasn't raining, not icy, etc. parked. when i started my card drove 15 minutes, abs light came back on- then kicked in, for no reason.

Mussy breaks. car brake pedal goes all the way to floor, causing the car to take longer to stop on the road, highway and city street.

Rear left door ajar button constantly is lit up, even when the door is shut. this is causing the vehicle to keep interior lights on and even trigger the alarm to sound at times, causing the battery to die often.

When i start the vehicle the door ajar warning light goes on and will not shut off. when i shut off the vehicle the interior light stays on. when i am sleeping in the middle of the night my warning system goes off and the car beeps constantly until i hit the key transponder with key in my hand the automatic lock will not unlock unless i press the unlock button ( i changed batteries in both of my keys).

The contact owns a 2011 ford edge. the contact stated while driving 60 mph, the tailgate ajar warning light illuminated. the contact pulled over to the side of the road and checked and saw that the tailgate was closed. the contact opened and then closed the tailgate, re-entered the vehicle however, the warning light reappeared. the contact stated that occasionally, the tailgate would unlock inadvertently. the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure. the failure mileage is 180,000.

The contact owns a 2011 ford edge. the contact stated while depressing the brake pedal, the brake pedal was soft. the contact stated that the failure recurred intermittently. the vehicle was not taken to the dealer to be diagnosed. the contact was informed that the vehicle was not covered under the brake booster extended warranty coverage which was 10/150,000 years/mileage. the vehicle was not repaired. the failure mileage was 30,000.

The contact owns a 2011 ford edge. the contact stated that upon entering and exiting the vehicle, there was an abnormal fuel odor present. the contact took the vehicle to a dealer where they discovered a leak in the fuel tank due to a defective gasket. the contact stated that the same failure had occurred years prior. the same dealer had performed an unknown repair to the vehicle however, the failure recurred. the manufacturer was notified of the failure and they informed the contact that the vin was not under recall. the vehicle was not repaired. the failure mileage was approximately 91,000.

I went to apply my brake pedal and they went all the way to the floor of the truck. there were no warning lamps what so ever. my vehicle was not stopping as it should have and i almost crashed into the car ahead of me. the light turned green and i was able to pull into a parking lot and bump a crub.

I purchased my 2011 ford edge limited 4/28/21...every since this car has gave me hell. both cadillac converters keep going on, the heat shield is constantly rattling, and the switch to the wiper is bad.

Door ajar warning will not turn off there for door will not lock till vehicle thinks the door is shut even though it is shut. wares out battery continuously.

Driving at night is very dangerous as my headlights are extremely dim (even with new bulbs). the high beams are no better as they don't illuminate the road far enough or bright enough to see objects at night more than 100 feet away. i get anxiety driving at night because i can't see much and this is a problem with ford edges of various years with halogen bulbs. many have had to buy conversion kits to install hid lights because the headlights are so bad. there are several online forums of edge owners who are very dissatisfied in the quality and safety of the headlights. i believe this is a very serious safety concern and that a recall should be placed on the vehicle. car owners should not have to spend hundreds of dollars to modify a brand new or used vehicle because the headlights don't illuminate well enough to drive safely.

The contact owns a 2011 ford edge. the contact stated the check engine warning light was illuminated. the contact stated shortly after the warning light independently turned off. the contact stated on june 16, 2021, while driving 40 mph, another vehicle intercepted his lane and he depressed the brake pedal but it failed to stop the vehicle as the pedal was hard. the contact stated no warning light was illuminated. the contact stated he was able to steer to the right to prevent crashing into the vehicle and his vehicle came to a stop. the contact stated he turned off and on the ignition and started driving to his destination. the contact stated he continued to experience the failure the following day. the contact called the local dealer and was made aware of the failure. the vehicle was not diagnosed or repaired as of yet. the manufacturer had been informed of the failure. the failure mileage was approximately 130,000.

I have had a soft brake pedal issue ever since i purchased the car in 2012. because of the soft brake pedal the driving experience is awful. i do more coasting driving that actual driving sine i have to make room for the soft pedal to be applied. my heart sinks when i have to abruptly brake when cut off by another driver and the brakes hesitate to react precisely. if it weren't for coasting i'd be in multiple accidents already. instead i've put up with coasting driving experience which is a really horrible experience for me and the guy in back of me. i have had my brakes bled, pads and rotors changed multiple times to rectify the issue to no avail. i am addressing this issue because research suggests that it is a failed abs hydraulic unit and has described my braking situation perfectly. i've even had the situation temporarily fixed after an abs event, but it only last for less than a week then it goes back to being soft. this actually happened only one time. i believe this is a matter of safety and confidence behind the wheel which i have not benefited from since owning the vehicle.

Vehicle stahls about 50% time in reverse when parking mainly, and in forward when parking. very scary and i have only had this vehicle for 1.5 months. repairs have been made according to cel codes; however, the stalling does not report the code, so it occurs over and over. very scared this will happen and cause an accident. based on numerous forums who had the same car and instance - it is the throttle body.

Door ajar warning even though the door is closed. doors will not lock and interior lights remain on.

No brake or abs warning light. brake pedal fades to floor with no braking until all the way at the floor. almost rear ended car in front of me at red light. problem is abs module. major safety issue.

The “vista” sunroof on my car is stuck open. this allows rain to come into my car providing hazardous driving conditions. the ford dealer wants $4000 to repair & $500 to close. i’ve asked ford several times for a detailed breakdown of costs, they have not provided anything to date.

The contact owns a 2011 ford edge. the contact stated that while driving, the brake pedal had to be fully depressed before the brakes would engage. the contact stated that there was no warning light illuminated. the vehicle was diagnosed but not yet repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 204,504.

Brakes got hard and went to the floor..almost crashed because brakes got hard and didn't stop the vehicle. faulty brake booster..! ford needs to recall these!

The brake pedal goes from easy to press to hard to press and the car keeps moving even when the brakes are depressed.

Brakes become hard and then soft. brake has to be depressed to the floor to stop vehicle. master cylinder replaced, brake booster replaced. problem is not solved. abs is the next guess. with all the problems with brakes why isn't ford taking care of this issue?

Brake pedal is hard & won't stop vehicle & then goes soft. has to be pressed to the floor to stop, also makes a high pitched squeal when pushed sometimes.

The brake booster for my vehicle was starting to decline and make it harder for me to stop my car. when driving my vehicle my brake pedal became very hard to push. while trying to stop it took longer to stop the vehicle from hitting any car in front of me. problem has been confirmed by servicing dealership. only been inspected by the folks at the dealership. there were no indications or warnings that the brake booster was going bad. there was an extended warranty coverage issued by ford in 2014. the campaign was 13n02 my warranty start date was december 2010. the extended coverage was 150,000 miles or 10 yrs from warranty start date. that puts me 8 months past the coverage period, but my vehicle only has 134,000 miles to date. your help is greatly appreciated. thank you

Twice now, while driving the brake pedal went all the way to the floor. i had to release pedal and hit them again for the car to stop. thankfully i did'nt hit anyone. the ford edge i drive has all new brakes on it, and this happened before i had the brakes done and after. i check online and found many ford edge owners with the same problem. its "not" the brake booster, that would be a pedal thats hard to push, i got to believe its a problem with a seal in the master cylinder. i understand ford is aware of this. maybe a kick in the pants from the nhtsa will get them to fix this before somebody gets killed. i'm just glad some kid did'nt jump out in front of my car went it happened to me!

Brake booster issue. vehicle has been checked by car repair shop (busse automotive). golf mill ford has told me car is past extended coverage. vehicle purchased 2/2011 having booster replaced by busse automotive. ford mechanics have been on strike and dealers are backed up, as this is my only vehicle i need to have it replaced to drive safely. the car is in the shop now. busse automotive said ford will work with you on this.

The contact owns a 2011 ford edge. the contact stated that while his daughter was driving at an undisclosed speed, the brake pedal would go to the floorboard when depressed. the vehicle was towed to an independent mechanic who diagnosed that the master cylinder was faulty from a brake booster tear. this was the second time the failure occurred within 2 months. the mechanic had replaced the master cylinder once before when the failure first occurred. the vehicle was not repaired and remained at the shop. the manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. the failure mileage was approximately 131,000.

The contact owns a 2011 ford edge. the contact stated that while driving at an unknown speed, the brake pedal traveled to the floorboard and felt spongey. the vehicle was taken to the dealer where it was diagnosed that the master cylinder needed to be replaced. the vehicle was repaired however, the failure recurred. the vehicle was taken back to the dealer where it was diagnosed that the master cylinder failed due to the brake booster and both parts needed to be repaired. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 139,898.

When driving, you loose power from the gas peddle, the wrench light appears, you must pull of the road, put the vehicle in park, turn it off, and then restart it, this can happen at any time, 20mp or 80mp, you never know when you will loose power of this vehicle. very dangerous

Without warning or partial failure the brake pedal goes near to the floor before limited breaking function. the vehicle is not capable of emergency braking. the local dealer confirmed and diagnosed the problem as the brake hcu. there were no warnings or symptoms prior to failure. the estimated cost for repair is $1,900. the hcu component is on national back order with unknown availability. the hcu problem appears the same as experienced by ford with prior models. see part 573 safety recall report (19v-904).

I was taking my grandkids to school when all of a sudden my brakes went down to the floor. that was the most scary feeling ever no warning light or anything to let me no my brakes where bad.i took my car back the jd.byrider they inspected it and said it need a master cylinder they replaced it brakes still doing the same thing they said they was going to try another one then they said it was the brake booster going out or has gone out for me not to worry they sent it to ford they said it had an r dye fed warranty.the car gets to ford they took a week to look at it they checked it out and said it was the hydraulic control unit that was faulty. which would be bout 1800 to fix. i noticed that there has been serval complaints about the same thing that has happen to others brakes just going out with no warning and being told it was a master cylinder.luckly no injuries has happen yet.my car only has 107,449 miles on it.

Unknown body control module? overheating issues still overheats if left running for longer that a couple minutes

Driver's door shows door ajar alarm. even though doors are all securely closed. doors will not lock while driving the car. real safety issue for any children in the vehicle.

Brakes make noise when applied. have to exert a lot of effort to make car stop.

While driving down the road my brakes completely locked up on me and by the time i could safely pull over, all 4 tires were smoking (i'm assuming coming from the brakes). i had it towed to a ford dealer were i was notified that i was the 3rd ford edge this week to have the brake system lock up (one of the other vehicles was just purchased by the employee that i was speaking with and his brakes locked up the day after purchasing it, while driving down the highway). in my situation the "service advancetrec/abs/traction control" lights came on and next thing i know the brakes are locked up and the car wouldn't go. luckily i was alone in the car (i have children) and i was not at a high rate of speed, such as the highway. the ford dealer inspected it and said my abs system went haywire and i now need a new abs system/modules after i just had the brake booster and master cylinder replaced. i don't think that it is a coincidence that 3 separate people with the same kind of vehicle (2011-2013 ford edge) all in 1 week had their brakes lockup. if there are 3 people in one week at this particular dealer, how many others are out there going through the same issue or have already had this happen? hopefully ford can resolve this issue before someone gets hurt or killed in an accident.

Wipers won't shut off, they randomly turn on even while driving on sunny days. anti-lock brake system acts up, but sensor doesn't detect that there's an issue with it. causes problems stopping when acting up. no warning lights come on to show that there's anything wrong, just can't really stop.

I am having issues with my edge dying on me a lot it shuts off all power and i have to pull to the side of the road. i was on the freeway last week on my way to work and it lost all power. this is a serious issue and is very dangerous specially when i have young ones. i have read where a lot of people are having the same problem. a lot of people are saying the throttle body. this needs to be recalled and fix before there is a pile up on the hwy and someone is killed.

Vehicle lost power while going down the road and the wrench light came on. i managed to get vehicle to side of road. turned vehicle off, then restarted it. this could have been a disaster if i was on the highway. the sudden loss of power is a very dangerous problem. could have caused a major accident! i've heard others have this same problem. this needs to be recalled and fixed before people are killed. i had the vehicle towed to the dealership. they replaced the throttle body.

While driving home for a visit my daughter informed me that the brakes on her car had a very soft pedal and very little brakes. after inspecting the brake system myself there were no indications of a fluid leak, fluid level was normal, no brake failure warning on the instrument panel. after researching, the same identical problem was posted online by numerous ford edge owners of my year and other years. there seems to be a failure of the hcu unit on the brake system. this is a very dangerous situation as the vehicle gives you no warning that you have a braking problem until you press the pedal and it goes to the floor. how this has not been recalled is mind boggling.

All of a sudden breaks felt like they didn't work; i needed to apply a lot of pressure to get vehicle to stop; felt like i needed to push breaks through the floor. upon doing research ford has issued a customer satisfaction program (13n02) which extended warranty for 10 years or 150,000 miles whichever came first. this issue wasn't sent out by ford until 2013 so basically because my in-service date was 11/29/2010 they now won't cover the repairs. seems dangerous to not fix this and issue a recall and instead issue a customer satisfaction program which i loose 3 years on since ford didn't even notice it until 2013.

Brakes became hard and vehicle wouldn’t stop. took to dealer and was diagnosed as a faulty brake booster. discovered this is a known factory defect specific to our vehicle (letters sent out in 2014 but we didn’t get one) ford won’t repair free of charge because the vehicle is over 10 years. it’s a granny car driven rarely (51000 miles), in show room shape, and didn’t manifest the condition until now. even if we had received a letter and had it inspected years ago, we all know it would not have shown the problem as it would not have existed yet. we can’t afford repairs caused by the manufacturer. this is the second time we’ve been screwed by ford. the first was over ford sync and their black screen. this current condition is dangerous and could kill somebody. ford needs to recall these vehicles, not try to play it where owners have to “discover” factory defects and then fight to get them repaired.

I was driving my 2011 ford edge in november 2021 on the highway in heavy traffic. as i approached a changing traffic light i slowed down and then applied the break to stop at the red light at which point the break pedal went all the way to the floor with no resistance forcing me to go into the intersection against traffic. the car finally came to a stop on its own. my husband had it towed to a local ford dealership to have it diagnosed. the diagnosis we were provided was that my ford edge needed a new break booster and a hcu module. one important detail that should be noted is that in july 2020 i received notice of the 13n02 extended warranty from ford regarding a faulty brake booster. i had it replaced immediately. this is the same part that failed in november 2021. on the day of my brake failure, i had driven my edge 10,000 miles and for 16 months since i had the warrantied part replaced. after my husband spoke with corporate multiple times it became very apparent that they did not share in our concern about the part failure or have any intention of ensuring this did not happen to anyone else. why have they not issued a recall when ford acknowledged the part was faulty? why did my replacement part fail after only 10,000 miles? are you still producing faulty break parts? can you guarantee that my third brake booster will not be faulty? why did i have no warning at all when my breaks went out? is ford waiting for a death to occur to do something about it? everyone in that intersection was incredibly lucky that day. this could have resulted in a major traffic accident or even a fatality. my car is currently at the shop awaiting repair, but i am scared to get back behind the wheel of my car. when i look up my car's break booster failure online i see hundreds of complaints against ford regarding the edge and the faulty brake booster and hcu module. how can i trust your product if you are unwilling to stand behind it?

My car is a 2011 ford edge sport awd and the brake lights will stay on after using the brakes. it is available for inspection. it is a safety hazard because others around me are not always seeing an accurate signal. i have not taken it in to be looked at yet, i just have been lifting up on the brake pedal after i use the brakes. there is on warning or notifications stating the brake lights are still on.

The brakes went out while exiting the expressway at 65 mph. i was able to control the vehicle but had to have it towed to the mechanic. my brake pads and rotors had to be replaced (400+) then i was told that the brake booster had to be replaced also. another tow to a dealership and now a month later, since parts were hard to come by, i have to pay almost $1000 out of pocket. i was told by ford customer service that the customer satisfaction warranty expired a year before and i was never notified of this issue since it was not considered a recall. there have been many people with this same problem and i am completely appalled at how this is being handled by ford. i never even knew what a brake booster was before this and now i have to pay out of pocket because ford does not want to take responsibility. i will never buy another ford in my life time.

The contact's wife owns a 2011 ford edge. the contact stated that while his wife was approaching a stoplight, she depressed the brake pedal; however, the brakes failed without warning. due to the brake failure, his wife ran through a stoplight and drove the vehicle against a curb in an attempt to slow down and stop the vehicle. the contact was then called to the scene and slowly drove the vehicle home. the contact called the dealer and was informed that the brake booster had been repaired previously under warranty; however, the warranty had now expired. the contact then called the manufacturer who informed him that there were no recalls on the vehicle; he was provided a case number. the vehicle was not repaired. the failure mileage was approximately 159,000.

Failed fuel tank. noticed fuel like smell when starting car for two weeks but saw no indication of anything wrong. last week fuel splashed out from underneath vehicle after pulling out of driveway leaving large puddle and stream of fuel. visual assessment indicated fuel leakage from top portion of fuel tank. contacted mechanic who removed tank to assess source of leakage and found issue to be damage at rollover valve and severe leakage. there were no warning lamps or messages indicating issue. severe fire hazard putting safety of my family, self, and home at risk.

I own a 2011 ford edge that has a reoccurring door latch issue. this is a well known issue with certain ford edge years. the door latches are defective and malfunction, causing a "door ajar" dash warning light and the interior lights come on. we have had all 4 door latches replaced, but i currently have one malfunctioning again. the last one i had replaced in 2018 was not covered under warranty, and cost me $350. i spoke with ford and they refuse to reimburse me. my daughter currently drives this car. it is unsafe when the interior lights come on at night when driving due to this issue. ford should step up and recall these models with this problem.

The contact owns a 2011 ford edge. the contact stated that while driving at an undisclosed speed, the driver’s side front door swung open independently and she had to hold the door shut while driving. the door failed to remain closed. the contact was able to safely drive home. the vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 133,000.

While conducting an at-home sync2 software update to version 3.10 via a properly formatted usb flash drive, the component that failed was the accessory protocol interface module (apim) resulting in the vehicle's entire infotainment software, the back-up camera, gps, bluetooth, radio, climate controls, essentially all functions through the center touch screen to completely stop functioning. roughly half way through the sync2 update which consisted of having the vehicle in an engine-on idle-state as required by ford, the center touch screen displaying the update progress bar faded to black and ambient lights were lost. ford claims that this at-home update could take anywhere from 45-60 minutes. i allotted 90 minutes for the update to complete its processes thinking the screen going black was normal during this update. after realizing the screen didn't come back on after a long while, i knew a bigger problem existed. the vehicle has been inspected by technicians at a local ford dealership and their conclusion was to spend $1,888 plus labor and taxes to replace the apim. i do not agree with ford and their conclusion on this incident given that i had shared the reason as to how this occurred in the first place. no warning was given or error code provided during the day of the incident. i followed ford's directions for an at-home update and now as a result, my vehicle is not fully functional and ford is making me pay for it.

The contact owns a 2011 ford edge. the contact stated while driving approximately 55 mph, the brake pedal was depressed but failed to stop the vehicle. the contact stated that there was a hissing sound while pumping the brake pedal. the contact was able to safely pull over to the side of the road. the contact stated no warning light was illuminated. the contact had driven the vehicle to an independent mechanic where it was diagnosed and determined that the brake booster needed to be replaced. the vehicle was repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 75,000.

Vehicle turned off completely while driving without notice. lost all power, power steering, etc. had to pull off to side of road. once car was placed in park position, all lights came back on and i was able to start the vehicle again like nothing had happened. very dangerous situation.

When closing my front passenger door, the door ajar light remains on. with this, my doors will not lock creating a potentially dangerous situation where a person could open my doors if i’m driving. i either have to repeatedly slam the door until it closes or just leave it as is, but as stated my doors will not lock. i do not want the risk of having someone opening my doors while i’m inside, have young children open the door while in drive, or have someone break into my car.

I have a 2011 ford edge with 62,700 miles on it and the drivers door latch is not working correctly.

The driver door actuator is a serious problem and malfunctions putting my children at risk. i am unable to lock the vehicle doors because even though i close the driver door the car thinks my door is open when its actually closed also i am unable to enable my alarm system when this happens because again the car thinks the driver door is open when in fact its closed. i had an electrical mechanic look at it yesterday 4/22/22 and there seems to be many people having the same issue. i close the driver door and even though the drivers door is closed on the dash board it reads driver door ajar which is a serious safety issue to my children/passengers and possible theft of my vehicle.

The backup camera displays upside down. also, there is a clunk noise coming from the front end when you put in gear. seems to be a common problem when you google.

The water pump in my 2011 ford edge failed causing catastrophic engine failure. the failure occurred while i was driving on the highway and i lost my power steering and brakes. the engine was inspected at a private service center where i was told that the water pump had caused the engine to seize and the vehicle would need a new engine. prior to the failure, there were no warning messages or symptoms.

My door ajar light keeps coming on and causing my interior lights to stay on for long periods of time. today it finally drained my battery. also when the door ajar light come on, i cannot lock my doors.

The contact owns a 2011 ford edge. the contact stated that while the vehicle was parked, the rear windshield exploded. there was no impact to the rear windshield that could have caused it to shatter. the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa. the failure mileage was 113,000.

The contact owns a 2011 ford edge. the contact stated while driving approximately 30 mph, the brake booster became inoperative and the vehicle lost proper braking functions. there was no warning light illuminated. the vehicle was towed to the dealer to be diagnosed. the vehicle was diagnosed with brake failure. the vehicle was repaired; however, the failure recurred several times. the contact also experienced several failures with the brake calipers. the manufacturer was notified of the failure. the approximate failure mileage was 90,000.

Brakes require immense force to stop putting myself and others around me at risk. i have an upcoming appointment for dealer to evaluate no warning lamps

The contact owns a 2011 ford edge. the contact stated that while turning the steering wheel in either direction, a clunking noise was coming from the front of the vehicle. the vehicle was taken to the local mechanic who diagnosed that the front driver’s and passenger’s side axle, cv joint, and wheel hub assembly had failed and needed to be replaced. the vehicle was repaired but the failure had reoccurred. the manufacturer and local dealer were not notified of the failure. the failure mileage was 50,000.

The contact owns a 2011 ford edge. the contact stated while driving approximately 20 mph in moderately rainy conditions and coming to a stop, an unknown yellow warning light illuminated. the contact depressed the brake pedal and felt no braking power. the contact depressed the brake pedal to the floorboard. the contact said that the vehicle slid like it was on the ice. the contact started pumping the brake pedal and eventually recovered some braking power. the contact stated that the brake pedal was soft and she returned to the residence. the failure recurred and the contact drove the vehicle to a dealer. the dealer diagnosed the vehicle but was unable to duplicate the failure. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 189,000.

Passenger door ajar light stays on and doors won't lock, and the exterior lights come on when the car is parked and not running they had a recall for the drivers side door latch, but not for the passenger side

The contact owns a 2011 ford edge. the contact stated that the brake pedal would depress to the floorboard with the abs warning light illuminated on the instrument. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 140,200.

Purchased a ford edge 2013 on july 27th 2022, from day one, the door ajar light will not go off. we have shut the door, slammed the door, and it still stays on. this is causing the car alarm to go off randomly and the battery is getting weak. we have taken it to ford and they want $500 to fix the issue. this should be a recall!!

The contact owns a 2011 ford edge. the contact stated that while driving at an undisclosed speed, the brakes failed to stop the vehicle immediately. the vehicle was able to stop after it drove over a pothole that prevented it from going into a ditch. the vehicle was towed to the dealer where it was diagnosed with brake booster failure. the dealer informed the contact that the brake booster needed to be replaced; however, the customer satisfaction program: 13n02 (extended warranty coverage on brake booster) had expired. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure and advised the contact to file a complaint with nhtsa. the failure mileage was approximately 168,000.

I went to stop at kwik star and stepped on brake and there was significantly diminished stopping power. because of the curbed sidewalk in front of the building was able to stop. the remainder of my trip home i allowed more stopping distance and was able to return vehicle to my house. i did call my local repair shop and the power brake booster assembly was diagnosed as the issue and replaced on 8/12/2022. the mileage on my vehicle is 79963

The contact owns a 2011 ford edge. the contact stated while her husband was driving at 20 mph and coming to a stop, the brake pedal was depressed but failed to respond. the contact's husband pumped the brake pedal several times and the vehicle stopped. the contact stated that the failure reoccurred while driving. additionally, the contact stated that rearview camera image was distorted. the vehicle was taken to the dealer where it was diagnosed that the brake booster master cylinder and the rearview camera needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to nhtsa. the failure mileage was approximately 80,000.

I am writing to you today to make you aware of a situation that occurred with my 2011 ford edge. on june 14, 2022 my husband and i embarked on a trip to maine. halfway through the trip our check engine light came on and heating warnings went off - we immediately pulled over and had the car towed to the nearest mechanic. he diagnosed our water pump was leaking causing the engine and oil to fill with coolant. this caused coolant to flood the engine and cause it to seize. we were on the mass turnpike and couldn't go anywhere except to the side of the road. it was an extremely busy road and very dangerous. we towed the car to our mechanic at home and he agreed with the diagnosis and found that there would be no way to save our engine. he believed that the car was in good condition otherwise and it would be beneficial to replace the engine to extend the life of the vehicle. we have always kept up with routine maintenance of our vehicles, including my ford edge. therefore we ended up replacing our entire engine and radiator that was damaged from the failed water pump. i sent a letter to ford requesting assistance in replacing this engine and i was recommended by the customer service agent to file this report with you.

Brakes must be pumped to make a good grab. my mechanic informed me several cars like mine have had the same issue. new master cylinder and booster are needed. making this report in case this becomes an issue for other ford edge owners. the brakes have always been this way since i bought the vehicle, two years ago. the issue has just gotten worse and i took it to my mechanic on the date listed below.

The contact owns a 2011 ford edge. the contact stated while driving approximately 20 mph, the brake pedal was depressed but failed to respond. the contact stated the brake pedal was depressed again and responded but the vehicle was still in motion. the contact stated that no warning light was illuminated. the vehicle was taken to an independent mechanic and the contact was informed that the brake booster needed to be replaced. the vehicle was taken to a local dealer who confirmed that the brake booster needed to be replaced. the dealer informed the contact that the brake booster warranty had expired. the contact stated that the vehicle was at the dealer waiting parts for the repair. the manufacture was not made aware of the failure. the approximate failure mileage was 53,000. the contact stated that when they purchased the vehicle, the part was already on recall. the contact was like a reimbursement for paying to replace the defective part.

While driving the car on the highway, the upper panoramic roof glass violently exploded and sent shattered glass to the following cars. the sudden explosion diverted my attention to the red which would have caused a serious accident.

Valve inside hydraulic control unit is sticking causing a soft and quickly fading brake pedal making it extremely difficult to stop quickly to avoid an accident. this is a serious problem.

The door ajar is not indicating door is shut therfore i am unable to lock door also dome lights remain on draining battery. i have tried cleaning out area it helps sometimes then goes back to not working. this is a safety issue for me and my kids as i cannot lock my vehicle and my vehicle will not lock making it unsafe while driving.

I noticed one morning driving to work that when i applied the brakes the pedal became a little bit harder to push to get the same amount of braking action. when i got to work i had the mechanic there take a look at the car because i was worried about driving it home. he checked all of the brake system and could not find a problem. he took it for a test drive and said the brakes worked fine. i drove it home and no problem. a few days later i'm on the way to work and as i approached an intersection the light changed and i applied the brakes and this time the pedal went down closer to the floor and by the time i stopped my car was 1/2 way into the intersection. if a car had been in front of me i would have been in an accident. again the mechanic looked it over and while he was driving it did it to him one time. he stated in his 45 years as a mechanic he had never seen one where the brakes work fine, then lose power brakes, and then they work fine for awhile. you can't know when it's going to happen. you can drive it for a week and it's fine and then it will do it. the mechanic did some checking and found out that ford knows about the issue and offered a customer satisfaction program where they extended the warranty coverage to 150,000 miles or 10 years. this car is a 2011 ford edge so it is 11 years old but it only has 98,000 miles. during the covid 19 shutdown the car was hardly driven for 18 months. ford says it's out of warranty. how is a failing brake booster not a safety recall? the mechanic said brake boosters rarely if ever need replacing and certainly not before 100,000 miles. i can't afford the cost of the repair because gas prices. is it going to take people being killed in crashes before ford is forced to recall the car? brakes are the most important system on the car along with steering. the brake booster randomly not working increases the stopping distance and when it quits your reaction is to push real hard and then the brakes grab.

Had an issue when driving where i had to press all the way to the floor in order to brake. checked fluid reservoir and it was empty. put brake fluid in, and it was ok for a couple of days. now it's doing it again. the brake fluid is still in the reservoir so i don't know what the issue is. after reading forums and complaints, this seems to be an extremely common issue with ford edges. this is unsafe.

The contact owns a 2011 ford edge. the contact stated while driving approximately 45 mph, she had to depress the brake pedal very hard to avoid crashing into a vehicle which had cut in front of her. the contact stated that the brakes failed. the contact stated that the brake pedal depressed to the floorboard, failing to stop the vehicle as needed. the contact steered the vehicle into the right lane to avoid a crash. the contact had not noticed any warning lights being illuminated. the contact pulled off the roadway and was finally able to stop the vehicle. the contact stated that the brakes had failed to stop the vehicle in a timely manner. the contact drove the vehicle to her residence. the contact stated that she had previously driven the vehicle to a dealer due to a prior brake failure. the dealer diagnosed the vehicle and determined that the brake booster needed to be replaced; however, the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 160,000.

The contact owns a 2011 ford edge. the contact stated that while operating the vehicle, the message "service brakes" was displayed. while depressing the brake pedal to stop the vehicle the pedal went to the floor and the braking distance was extended. the vehicle was taken to the local mechanic who replaced the rear brake pads. after retrieving the vehicle, while driving at an undisclosed speed, the vehicle was jerking while depressing the brake pedal. the cause of the failure was not yet determined. the local dealer was contacted and notified of the failure, but no assistance was offered. the manufacturer was not yet notified of the failure. the failure mileage was 70,000.

Cel light and p0456 diagnostic reading indicates an evap leak. large fuel leak discovered emanating from the fuel tank area when tank is at full. fuel tank was removed and upon inspection it revealed the fuel tank had cracked at the top of the rollover valve just underneath a vent line. there is no recall for this fuel tank as there should be. a new fuel tank is ordered and awaiting delivery as there is no replacement part or means to install a new rollover valve. cost of tank at discount is $1000. photo of cracked area is attached.

The contact’s daughter owns a 2011 ford edge. the contact stated that while the brake pedal was depressed, her daughter heard a hissing sound, and the brake pedal became difficult to depress without extra effort. the contact also stated that on multiple occasions while the brake pedal was depressed, the brake pedal intermittently went to the floor. no warning lights were illuminated. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the brake booster needed to be replaced. the dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that there was no recall on the vin. the manufacturer also confirmed that the vehicle was not under warranty. there was no further assistance provided. the failure mileage was approximately 63,000.

Brake is extremely soft and must be pushed all the way to the floor to function. both master cylinder and hcu were replaced with no correction to the problem. it is being inspected again.

Without warning or partial failure the brake pedal goes near to the floor before limited breaking function. the vehicle is not capable of emergency braking. local mechanic advised that the brake booster had to be replaced. it was replaced. i was never told that the hcu module could be the issue. consequently, the issue still occurs: very soft pedal and very little brakes. after researching, the same identical problem was posted online by numerous ford edge owners of my year and other years. ford motor company (ford) recall no. 19s54 – certain 2006-2010 model year ford fusion, mercury milan, lincoln zephyr and lincoln mkz vehicles equipped with anti-lock brake systems – anti-lock brake system hydraulic control unit valve function. it did not include the ford edge. there have been several nhtsa follow up and ford continued to work with nhtsa to investigate and engaged in ongoing discussion with nhtsa. this issue has gone long enough. local mechanics are not familiar with the recommended procedure to fix the problem and that it would be prudent to have a properly trained ford mechanic fix the issue. a recall is necessary so that ford edge owners can be notified of a potential danger.

It was the first snowfall of the season. roads were slippery so my speed was reduced and i was being cautious. as i was approaching a stop sign my anti-lock brakes kicked in. ever since then my brake pedal has been very soft. at times it felt like i have had to push my brake pedal all the way to the floor in order to stop. roads are still slippery and when approaching other stop signs (in our development with no other traffic around) i tried to get my anti-locks to work and now they don't kick in and the brake pedal is very soft. there are no indicators on the dash and when doing a "system check" through the computer, it says the brakes are ok.

The interior dome light stays on and door-ajar light for the driver/passenger doors. i have opened and shut the doors gently several times and the light will stay on for at least 50 mins. sometimes, the light pops on when the car has been sitting in park.

I was driving to work early morning, roads were wet due to light layer of wet snow. brakes worked normal when stopping at a stop sign and traffic light. when traffic start moving a vehicle in front of me was going to turn left i applied my brakes to slow down, however when the brake pedal went to the floor it felt like i was going to hit the car. i continued to keep pressing on the brake and finally stopped. when arriving at work the brakes reacted the same when attempting to stop. i checked the brake fluid it was filled. furthermore there was no indication on my dash regarding brake service needed. i contacted my independent mechanic who informed me to have the car towed or drive it very slow with my flashers on. he also felt it was the brake booster because ford was aware of this problem so they extended warranty coverage for the booster to 10 years of service or 150,000 miles. my mechanic contacted the dealer who said that it was not covered under the warranty since it was be on 10 years. however i have only 97,580 miles but over the 10year warranty. besides replacing the brake booster the hydraulic control unit had to be replaced. bottom line is the cost amounted to $1,750.68. i can't understand why ford motor company has not issued a recall or the national highway traffic safety administration (nhtsa) has not required a recall on these effective brake components. this definitely is a safely related defect when one looks at the number of complaints filed with nhtsa. as we know the steering and brake are major safety components of any vehicle. from my research and review of the complaints it appears that both ford motor company and the nhtsa have other agendas that are more important then a faulty brake component. it just a matter of time before a major accident happens where someone is critically injured. i sure hope and pray it is not a child.

The contact owns a 2011 ford edge. the contact stated that while driving at undetermined speeds, the brake pedal became firm. the brake pedal was depressed but was slow to respond. there was an abnormal hissing sound detected. there were no warning lights illuminated. the vehicle was taken to an independent mechanic who bled the brakes. the vehicle was taken to the local dealer where it was diagnosed that the brake booster needed to be replaced. the vehicle was repaired but before leaving the dealer, the failure recurred. the manufacturer was contacted and provided a case number. the approximate failure mileage was 80,000.

The contact owns a 2011 ford edge. the contact stated while driving 55 mph, the vehicle became uncontrollable. the contact was able to pull over to the shoulder. there were no warning lights illuminated. the vehicle was taken to the independent mechanic and the contact was informed that the failure was caused by the transfer case. the contact called an unknown local dealer and was informed that there were no open recalls on the vehicle. the contact was referred to the manufacturer. the manufacturer was contacted and referred her to the nhtsa hotline for assistance. the approximate failure mileage was 37,000.

On 12-11-22 i had a flat tire. i went to put on the spare, following directions step by step, and placing the jack where the arrow points in the correct spot. i jacked my car up and once the tire was off, the car fell onto the ground bending the jack. i then realized the area the jack sits, along with other areas under the car are badly corroded. it's available for inspection, yes. this could have badly hurt me or my 4 year old who was near me had the jack flew out or my hand had been in the area. i am concerned if there are any other framework issues since the car landed hard on concrete. i also dont know if there is other hidden corrosion i cannot see that could pose saftey issues while driving.

The contact owns a 2011 ford edge. the contact stated while exiting a parking lot, the vehicle drove over a patch of ice; the contact depressed the brake pedal and felt that the pressure of the brake was low. the vehicle was taken to the dealer and the contact was informed that the brake booster needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and stated that the vehicle was out of warranty. the contact was advised to contact the nhtsa hotline to file a complaint. the failure mileage was 70,500.

The contact owns a 2011 ford edge. the contact stated while driving at an undisclosed speed and making a turn, the brake pedal was depressed however, the vehicle failed to respond as needed. the contact was able to stop on the side of the road. the contact shifted the vehicle into park and pumped the brake pedal. the vehicle was restarted and operated normally. the vehicle was taken to an independent mechanic and the contact was informed that the abs and brake master cylinder needed to be replaced. the vehicle was not repaired due to parts not being available. the manufacturer was contacted and stated that the vehicle needed to be taken to an authorized dealer. the failure mileage was 92,000.

The contact owns a 2011 ford edge. the contact stated while driving at various speeds and depressing the brake pedal, the brake pedal was stiff. the contact applied significant force to the brake pedal and it responded. the contact stated that there was a 10 ft. stopping distance delay when depressing the brake pedal. additionally, the contact stated that the vehicle would shut off upon depressing the brake pedal. the contact stated that the failure had been reoccurring increasingly while driving. the vehicle was taken to an independent mechanic, where it was diagnosed that the brake booster had failed and needed to be replaced. the vehicle was not repaired. the contact related the failure to ford campaign number: 13n02. additionally, the contact stated that she was informed at state inspection that the vehicle could not be inspected due to a pcm failure. the vehicle was taken to an independent mechanic where it was diagnosed that the pcm needed to be updated. the dealer and the manufacturer were notified of the failure and informed the contact that she would need to pay repair fee as the vin was not included in a recall and ford campaign number: 13n02 had expired. the vehicle was not repaired. the failure mileage was approximately 128,000.

The car would only brake when pushing the brake pedal to the floor. once diagnosed it was found the hcu needed to be replaced and was told this was on national backorder. this car went to a mechanic for 2.5 months due to this. and i took it to the ford dealership after being told it could be fixed. there is a recall for other years of this same model for this part.

Vehicle was towed to independent repair shop after 2 different dealer service departments failed to return repeated attempts by phone to schedule repair of brakes symptomatic for booster failure (ext. warranty program, but car is beyond date cutoff due to pandemic). after booster and master cylinder replacement and flush with new brake fluid, mechanuc is reporting that brakes are still bad. testing and following work procedures, hcu is testing bad. hcu part not available for 6 months. contacted manufacturer about hcu failure with no dtc codes or warning lights. asked about existing recall of hcu for other model/years with exact same symptoms and ford national customer service said my vehicle isn't covered at this time. this is a critical safety failure that occurs without warning and without error codes. it is a known problem for models both before and after this model year. currently, estimate for repairs is about $4,000. the needed repairs are solely the result of manufacturer known safety defects that should be recalls and their dealers failure to provide timely response to service requests. in my case the brake failures (both booster and hcu) did not, but nearly did cause an accident,.and the hcu has caused loss of use for 6 months.

I have heard several service repair technicians advise the ford edge 2010 to 2014 have issues with their brake booster. this needs to be recalled and repaired for free.

Brakes have been going to the floor for a complete stop, have had to slowly brake a lot sooner when coming to any kind of stop. within the past two days my brakes have been making a whistling sound when brakes not applied. my brake lights stay on while car is in park. dropping my daughter off at school and applying my brakes my car died in a long line of cars causing me to have to apply the emergency brake.

About 3 months when i got the vehicle i had to take it to el cajon ford because the brakes suddenly stopped working properly and i had to nearly push the pedal to the floor to stop. it suddenly lost the pressure needed to properly stop. the vehicle was still under warranty at that time. that was about over 4 years ago. now i find that the same problem has arose again. i took it took it to a auto repair shop to find the part i need is back ordered. there is a recall on all ford edge vehicles for this brake problem however after several calls and conversations with ford i find for some reasons my ford edge is not included for reasons i can’t understand and the parts available are reserved for other recall vehicles when my car has the same issues. in addition, a less than a week after i received the vehicle my son along with his baby daughter were on the freeway when suddenly the a tire just blew out causing them to skid across the highway, luckily no one was hurt, but 2 weeks later another tire just blew out on me as soon as i entered the highway on my way home from work.i replaced all 4 tires however about once a month the tire pressure runs low although i had new tires.

Engine light came on but 0 warning detected on the menu . water pump failure on my vehicle. in shop now the repair is costly due to the water pump placement. could have other major issues in repair shop now . 0 warning on menu inside car ?

Just additional invoices from previous claim

Have had 2 boosters put in. still have pedal fade or pedal stiffness. also had hcu put in as well as anti lock brake unit put in. still have same brake problems. also during this whole fiasco the new pads and rotors got destroyed with in 3000 miles of installation due to brakes locking up while driving and not releasing the pads. we have over 5000.00 dollars invested into brakes and still have a brake problem . i have call the 1-800 customer service number over 5 times asking to speak to a supervisor and have been told the will call back with in 24 hours and the have never called back. this is a huge safety issue as well as an out of pocket issue. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Brake booster problems hcu unit problems on 2nd unit 3100 miles needs 3rd

2000 characters really not enought. since june of 2022 replaced brake booster twice replaced hcu unit twice replaced anti-lock unit once second set of rotors and pads in 3000 miles at ford again to replace hcu unit and rotors and pads again most likely this has all happened in 3100 miles

March 24th 2023 i left the town where i live with a perfectly running vehicle made it an hour away from where i live i heard a winding sound and my car would not accelerate on the interstate then the low oil pressure warning came on i was able to pull over after almost getting rear ended by another vehicle to smoke coming from under my hood. i was able to get a tow truck to come get myself and 2 young children off the interstate safely... i had my vehicle towed back to where i live to a mechanic shop to find out this is a common issue with ford that the enteral water pump came loose which leaked coolant into my oil which made my engine seize and blew my engine.

My car will turn on the lights in the middle of the night, without anybody in it. battery is continuously dead, even after replacing with a new battery. the alternator and starter have been checked and are good. the passenger door ajar is always on. when i lock the car with my key fob it honks twice and the lights inside the car remain on. the car will die while driving it, when i am at a stop light. the engine light will come on and the only warning that appears is passenger door ajar. other ford vehicles have a recall for these horrible issues and my vehicle should be as well. this is a major issue caused by ford. period. there is no specific date for this issue, it happens every single day since i have owned this 2011 ford edge se fwd

Door ajar is constantly on. front passenger door. this is causing my dome lights to stay on, my key beeps twice when securing vehicle.

The contact owns a 2011 ford edge. the contact stated while driving 35 mph and depressing the brake pedal, the contact stated that the brakes was not operating as usual. there was no warning light illuminated. the vehicle was taken to an independent mechanic and the braking system was replaced. the contact was advised to contact the manufacturer for the failure. the manufacturer was contacted and stated that the vin was not under recall. the contact was referred to the nhtsa hotline for assistance. the failure mileage was 190,000.

The contact owns a 2011 ford edge. the contact stated that on various occasions while driving at various speeds, the brakes failed to respond while the brake pedal was depressed. the contact stated that the failure was recurring and that while driving at an undisclosed speed, he had to shift into neutral(n) to stop the vehicle. no warning lights were illuminated. the vehicle was taken to an independent mechanic, where it was diagnosed that the brake booster needed to be replaced; however, the warranty had expired. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 115,000.

The contact owns a 2011 ford edge. the contact stated that while driving approximately 35-40 mph, the vehicle lost motive and stalled without warning. the vehicle was towed to the residence. the contact who is a certified mechanic, inspected the vehicle and became aware that the clutch had been damaged from extreme heat. the contact determined that the ptu (power transfer unit) unit was too close to the catalytic converter and needed to be replaced. the vehicle had not been repaired. the dealership was contacted; however, the vehicle was not taken to be diagnosed or repaired. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. the approximate failure mileage was 70,000.

Brakes are feeling spongy and car use making a hissing sound when applying their brake and car doesn’t fully stop without slamming down on the brakes. brakes have been changed and no leaks were detected. was told most likely the brake booster.

The contact owns a 2011 ford edge. the contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed and failed to stop the vehicle immediately. the vehicle was taken to an independent mechanic, who replaced the brake pedal bumper. the manufacturer was made aware of the failure. the failure mileage was approximately 80,000. the vin was unavailable.

I had to brake fast & hard because of another driver cutting in front of me & my brakes went all the way down to floor, no stopping! thankfully i was able to pull off road to avoid hitting any other vehicle. i did some research & apparently there are over 300 complaints that have been reported (how many not reported ?). how many more of the same issue does it take to recall? or does there have to be accidents involved before ford does something? i have had numerous fords, however; due to the extreme safety issue addressed by so many with (thank god just missed accidents) that does not seem to concern ford at all for our safety to recall this brake booster issue. i will never buy another ford unless they do something & if someone gets hurt before they do, i definitely will never buy a ford again! safety & customer service is my purchase of choice.

When applying brake pedal it goes all the way to the floor and doesn’t want to stop.

The contact owns a 2011 ford edge. the contact stated that the low battery warning light was illuminated. the contact purchased a new battery, and her brother replaced the battery. the contact stated that the system check, the rear suspension, and the door ajar warning lights were illuminated. the contact closed the door, and the electric maintenance was reset independently. the contact stated the instrument panel would intermittently turn off and on. the vehicle was not diagnosed or repaired. a dealer was not contacted. upon investigation, the contact associated the failure with nhtsa campaign number: 11v128000 (electrical system) however, the vin was not included. the manufacturer had been informed of the failure. the failure mileage was approximately 82,000.

Rearview camera screen is blank or scrambled 98% of the time. the backup sensor has also stopped working. this does not allow me to utilize the safety features for parking or reversing. this issue has been found in newer models of my vehicle and those are currently being recalled. there is no warning for the rearview camera screen, but sometimes it does say that the camera is not available. this issue has been ongoing for years.

Had car in for oil change,at 85320 mi was told i had swollen lug nuts. i had the replaced

Was driving and went to stop for a stop light brake pedal went to floor and vehicle didn't come to a complete stop very close.to causing an accident.

The break booster on my car went out, this part has been reported by several people, because it went out it put myself and my family in danger as the car wouldn’t stop unless you put extreme pressure when breaking. this is extremely dangerous and should be something ford fixes for free! i had to pay $500 to get this part fixed! i was in fear for my life driving my car and this part is supposed to last the life of the car!

When hard braking, brake failure. brakes fine , then go floor when needing brake hard. have almost been in accident several times. issue can’t seem to be resolved!!

Eternal water pump failure. water pump came loose while driving dumped coolant into engine causing engine to have catastrophic failure. need a full engine replacement. took vehicle to 2 mechanics for diagnosis. both states vehicle has coolant in engine. engine needs replaced i'm uploading an estimate from a certified ford dealership after i told them the issue over the phone.

The contact owns a 2011 ford edge. the contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. no warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed that the abs module needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and confirmed that there was no recall associated with the vin. the failure mileage was approximately 160,000.

The contact owns a 2011 ford edge. the contact stated that on several occasions, while driving at various speeds, the brake pedal was depressed however, the vehicle failed to slow down in a reasonable time frame. additionally, the contact stated that there was a hissing sound coming from the tires. the vehicle was taken to an independent mechanic where it was diagnosed that the brake booster needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage 131,000.

I need the registration and license plates to my vehicle. my car was not in a accident.

The contact owns a 2011 ford edge. the contact stated that after closing the front driver's side door, the "door ajar" message was displayed, and the interior lights remained illuminated. the contact was concerned that the front driver's side door might open while driving. the dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 139,000.

Door ajar not working. was replaced twice under warranty. this should have been a recall

The contact owns a 2011 ford edge. the contact stated while driving out of the driveway and depressing the brake pedal, the vehicle failed to respond. there was no warning light illuminated. the contact stated that she depressed the brake pedal more forcefully and the vehicle responded. the contact stated that the failure had been reoccurring while driving. the dealer and the manufacturer were not notified of the failure. the vehicle was not diagnosed nor repaired. the failure mileage was approximately 121,280.

The contact owns a 2011 ford edge. the contact attempted to park the vehicle however, the brake pedal was depressed and nearly depressed to the floorboard without warning. despite the failure, the contact managed to drive the vehicle to the dealer where a diagnostic test was performed. the diagnostic test determined that the hydraulic compression unit was defective and needed to be replaced. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 223,000.

The contact owns a 2011 ford edge. the contact stated while driving 25 mph, the brake pedal was depressed but failed to operate as needed. the vehicle was diagnosed, and the contact was informed that the brake booster needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was informed that the warranty had expired. the failure mileage was approximately 111,000.

The contact owns a 2011 ford edge. the contact stated that while driving at an undisclosed speed and depressing the brake pedal, the brake pedal was firm. the contact stated that the braking distance was extended and there was an abnormal sound coming from the brakes while depressed. no warning light was illuminated. the vehicle was diagnosed, and the brake failure was confirmed. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was advised to contact the nhtsa hotline. the failure mileage was approximately 140,000.

I own a 2011 ford edge. recently, i’ve been having problems when i get in the vehicle and, also when the passenger behind me gets in and we then shut our doors…. a warning light comes up on the dashboard stating that the passenger’s side door is ajar. after many attempts of slamming the door, the light goes off. my fear is that if i have a passenger, there could be an issue of the door opening, if i can not get the door shut correctly or my battery would drain and i could have a dead battery. i have looked into recalls, but none have been stated. the interesting fact, is that my sister has the same 2011 edge and the same thing happened to her. she said the dealership fixed hers at no cost and said it was a recall. my vehicle has 102,000 miles on it. also, my rear view camera does not always work. safety issue if relying on that. also, no recalls have been issued.

13n02 – extended warranty coverage on brake booster – 2010-2013 ford edge & lincoln mkx. my break booster required repair and when i went to the dealership and called ford they stated that the vehicle had to have less than 150,000 miles and it is not 10 years old which ever comes 1st. the break boosters are starting to fail on cars with less than 150,000 miles, but older than 10 years. this is causing a driving hazard as the breaks went out while driving.

The back up camera stopped working approximately 1 month ago. i had returned home from work, parked in the garage, everything was normal. next day as i started backing out of the garage there is no camera screen, just a message stating, rearview camera is unavailable. please contact your dealership. because of a neck injury, i rely on my back up camera to drive safely. i had no warning, the camera just quit working.

The contact owns a 2011 ford edge. the contact stated while driving 4 5mph, the brake pedal was squishy. the brake pedal was depressed to the floorboard but failed to stop the vehicle in a reasonable amount of time. there was no warning light illuminated. the vehicle was diagnosed by an independent mechanic. the contact was informed that the brake booster had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that the vehicle was not under warranty. the failure mileage was approximately 193,000.

My 2011 ford edge limited has been well taken care of march 25, 2023 i was driving down i80 in nebraska at 75-80mph and without any warning my vehicle proceeded to "stop" it started dinging i had zero power which almost caused an accident on the interstate. i had my 2 young children with me! i pulled over i could see some steam and smoke coming from engine i had to call a tow truck had it taken back to north platte to buds repair shop my engine had catastrophic failure due to a faulty water pump which is currently being investigated with the newer ecoboost models this is a common issue with ford from 2008 all the way now to 2023! i would like the investigation to be widened further to include models from 2008 and newer!!!

The contact owns a 2011 ford edge. the contact stated that the brake pedal would depress to the floorboard without warning. the contact initially took the vehicle to an independent mechanic where the brake booster was replaced. recently, the same brake failure returned, and the vehicle was taken to the dealer; the dealer informed the contact that the vehicle was previously under warranty for the brake booster; however, the warranty had expired. the manufacturer was notified of the failure and confirmed the dealer information. the contact was referred to the nhtsa hotline for assistance. the vehicle was not repaired. the failure mileage was 93,643.

The contact owns a 2011 ford edge. the contact stated that while driving at 55 mph, the brake pedal was depressed but the vehicle failed to respond as needed. the contact had to depress the brake pedal to the floorboard to stop the vehicle while driving back to the residence. the vehicle was then towed to the dealer. the vehicle had not been diagnosed or repaired. the manufacturer was made aware of the failure and advised the contact to report the failure to the nhtsa hotline. the failure mileage was approximately 38,000.

The contact owns a 2011 ford edge. the contact stated while driving approximately 60 mph and slowing for traffic, she heard an abnormal hissing sound when the brake pedal was depressed. the contact stated that the vehicle failed to slow down with the brake pedal depressed to the floorboard. the contact stated that she had to use her foot to lift the pedal off the floorboard and then started to pump the brake pedal to slow the vehicle. the contact stated no warning light was illuminated. the contact stated that the brake failure had become a recurring failure. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brake booster needed to be replaced. the vehicle had not been repaired. the manufacturer had been informed of the failure. the contact researched online and related the failure to customer satisfaction program: 13n02 brake booster (service brakes, hydraulic). the failure mileage was approximately 105,000.

The contact owns a 2011 ford edge. the contact stated that while driving at an undisclosed speed, the brake pedal became inoperable. the contact stated that the brake pedal was depressed and felt spongy. the vehicle was taken to an independent mechanic to be diagnosed. the contact was as informed that the brake booster had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was filed. the manufacturer advised the contact to report the failure to the nhtsa hotline. the failure mileage was approximately 152,000.

While coming to a stop, the brake pedal became very hard to depress. after taking it to a service facility, they determined it was the brake power booster and i should have received a service advisory from fordabout this potential failure with this part. never received anything about this problem from ford and after reviewing this problem with other owners on the internet, other people experienced the same problem. it is obvious ford knows this is a faulty part and is putting people at risk of getting killed without a recall.

Vehicle is owned by my parents. i am his adult son [xxx] ). my father was driving. he failed to stop in time to avoid impacting the vehicle in front. based on pictures and in-person inspection, he was traveling at a speed that should have deployed the driver's and front seat passenger's air bags. these did not deploy. the side airbag did deploy. no dashboard warnings indicated a problem with the airbags. no recall was in place. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

About a year and a half ago i had a problem in which my headlights and highbeams would turn on but then shut off. if you turned them off and back on, they would come on but go out again. i paid to fix this problem. it's now happening again. it'll be the second time in two years with the same issue. i've searched online and others with the same year car are having the same exact problem. there's no recall listed on this but it's a safety issue that keeps happening. the date of the second incident is 12/5/23.

The contact owns a 2011 ford edge. the contact stated that while his son was driving at an undisclosed speed, the brake pedal locked and was inoperable. due to the brake pedal failure, the vehicle crashed into a nearby curb. the contact stated that his son described the brake pedal as it was hard as a brick. the damage done to the vehicle due to the brake pedal failure was diagnosed and repaired by the contact. the damages were a fractured passenger front side lower control arm and a fractured front passenger front side drive axle. the vehicle was towed to the dealer and diagnosed with a failed brake booster and failed brake master cylinder. the brake booster and brake master cylinder needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure, however, the contact was informed that the vehicle was not covered under the recall. the failure mileage was approximately 243,000.

2011 ford edge sport has had several issues with cylinder misfires. check engine light will come on and rough idle and ride occurs. it will be different cylinders. the first time it was cylinder 6 and the issue ended up shorting the computer. we replaced the computer, all the ignition coils and all spark plugs. wiring checked out fine. dealer certified car was good to go. within 6 months it happened again. we replaced the spark plugs again. the issue went away. 6 months later, it’s back again. seems to almost be seasonal when it starts to get cold. i have spent over $3,000 on repairs. very frustrating. this vehicle has less than 80,000 miles.

The contact owns a 2011 ford edge. the contact stated that while the vehicle was parked, the contact noticed that the electrical system was inoperable. the contact stated that the control panel did not display any connected features. additionally, the control switches for the doors and the windows were inoperable, and the doors failed to lock or unlock as needed. the contact stated that the windows also failed to roll up or roll down. the vehicle was taken back to the dealer several times where the vehicle was purchased; however, the vehicle was not serviced. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 94,276.

Have a 2011 ford edge limited purchased new from a local ford dealer. seems like ford has had issues with the backup cameras in all models that cameras have been available since 2007, have resisted and continues not to issue a safety recall. since 2018 nhtsa have required backup cameras as safety equipment in all vehicles. this camera issues is definitely a safety issue. ford and its dealer will not addressed it unless they charge and excessive amount for the repair running the gamut from $100 to $800 which may or may not correct the problem. nhtsa needs to require and mandate that the ford motor co declared this as a safety recall issue and correct the problem. all their vehicles, new or old, have been having problems with this backup camera safety equipment.

Got my car serviced at aaa car care center. after completed the brakes did not work properly, brought the vehicle back and it was checked thoroughly. aaa came to the conclusion that the brake booster completely failed, all other components of the brake system were checked and working properly. manager of aaa explained this is a ford only issue and that it was a common issue with my model. my safety and the safety of others were put at risk as i almost crashed into the back of a car stopped at a light. the problem of the brake booster was confirmed by aaa car care center in tampa, fl. vehicle has not been inspected by manufacturer, police, insurance representatives or others. there were no warning lamps or messages prior to the failure.

The ford edge has a known and documented issue with the brake booster failing and having to be replaced numerous times. i recently had to apply my brakes suddenly to avoid a collision with a car that cut me off. after noticed the brakes lost pressure and appear to be compromised. this is the second time this has happened after already replacing the same brake booster issue less than 3 years ago. while looking online this appears to be an ongoing problem with this make and model but has not been addressed by the manufacturer. this causes safety issues and repetitive - expensive repair issues.

The brake pedal goes to the floor with no warning. it has happened many times before. i'm on my second master cylinder, it has all new brake pads and calipers all the way around. it has been in the shop 4 times and no one can figure out what is causing this. there are no leaks and all the rubber hoses are in good shape.

The contact owns a 2011 ford edge. the contact stated that while the vehicle was parked, the gear shifter was shifted to drive(d) however, the vehicle started to reverse instead. the failure recurred before the contact was able to drive forward. no warning light was illuminated. the vehicle was taken to the dealer for an advancetrac repair however, the transmission failure was not diagnosed. the manufacturer was made aware of the failure and suggested that the contact file a complaint with the nhtsa hotline. the approximate failure mileage was 105,050

My brakes pedal was going down and i called w.w. auto where i got it from and he said it sounded like a master brake cylinder and he came and got it said he replaced it but 3 weeks later it did it again and he told me to take it to roberts garage and he said he called them and said the part he bought from autozone had a life time warranty and he took them the receipt and got a replacement for the part and they kept my vehicle 2 days and said they bleed them and said there was air in the brake line and told me to bring it back if it did it again and he would put the new part on and i'm going to take it back because it doesn't feel right why did they not have put the replacement part on ? do you have any suggestions

Head lights go out while driving at night hi or low beam auto or manual it does not make any diff .

While driving on a very the busy s-r9 route that i drive daily, my car started to lug, so i had to break really fast, and pull over so i would not get hit from behind, i consider myself lucky i was not on the busy i-15 freeway, because there is alot of construction and i would not of been able to pull over anywhere, and that could have caused major issues. i was able to pull over and go up the street to a chevron gas station, i pulled up to the gas pumps, to check things out and to get gas, as i was low on fuel. as soon as i stopped, the car would not start up at again, i got out to check the oil, coolant and the battery to see what the issue was, as i checked the oil it was creamy looking, i opened up the oil cap and it there was a white creamy film, i knew automatically the coolant has drained into my engine causing it to seize up. i have always taken very good care of the car and was always consistent with having all maintenance done when needed. as i have researched, i have read the same issues have happened with other owners with a ford edge. i had to have my car towed that day by get hooked towing. i feel as there have been the same issues with other ford edge engines, it should be listed as a recall as the water pump obviously failed and dumped coolant into the engine causing it to seize. i feel this engine should be replaced by the ford company. the contact is requesting that an investigation into this matter thoroughly and consider potential remedies for the affected vehicles.

The contact owns a 2011 ford edge. the contact stated that while attempting to stop the vehicle, the brakes failed to stop the vehicle immediately. the contact used an excessive amount of pressure on the brake pedal and the brake pedal went to the floorboard, causing the vehicle to take an excessive amount of time before stopping. the abs warning light illuminated and there was an audible chime heard. the contact stopped the vehicle and continuously pumped the brake pedal for the vehicle to stop. the brake pads and rotors had recently been replaced before the failure occurred. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the abs control module had failed and needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure and confirmed that there was no recall associated with the vin. the contact was referred to the nhtsa hotline to file a complaint. the failure mileage was 160,000.

There is a csp 13n02 regading an issue my vehicle currently experincing and is at the dealer for repairs. im being told ford issued this csp for customers with the 2010-2014 ford edge but his vin was not included. i'm being quoted out of pocket almost 2 grand for this repair. my break pedal goes all the way down to the floor bed having to put a lot of effort in stopping the vehicle. per the csp 13n02 if your vehicle is not serviced, the tear will eventually expand and the pedaleffort required to stop the vehicle will gradually increase. however, in all cases, the fundamental vehicle braking system remains functional. in the interest of customer satisfaction, ford motor company is extending. the limited warranty on the brake booster to ten (10) years or 150,000 miles from the warranty start date of your vehicle, whichever occurs first. this is a one-time repair program. if your vehicle has already exceeded the mileage limit, this coverage will last through november 30, 2025.

Every time i press the brakes, there is a hissing sound and the brake pedals go all the way to floor. this causes the vehicle to have low braking power and barely stop. the problem has been reproduced by an independent service center. there are no warning lamps or messages on the vehicle.

Power boost problem on my ford edge. why is my vin not on the recall? i am having this problem as are several thousand of other people. hopefully this gets properly addressed. thank you

The contact owns a 2011 ford edge. the contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the brakes failed to function as intended. the contact stated that when the brake pedal was depressed, the brakes hesitated. the contact stated that the brakes, rotors, and master cylinder were replaced; however, the failure persisted. the vehicle was taken to the dealer where it was diagnosed and determined that the brake lines were leaking into the brake master cylinder which also caused the brake booster to fail. the contact was informed that the brake master cylinder and brake booster needed to be replaced. the vehicle was not repaired. the contact was informed that the repair could not be covered under the customer satisfaction program: 13n02. the manufacturer was made aware of the failure and advised the contact to report the failure to the nhtsa hotline. the failure mileage was approximately 170,000.

The contact owns a 2011 ford edge. the contact stated while driving approximately 40 mph and depressing the brake pedal, the brake pedal went down to the floorboard and the vehicle failed to respond. there was no warning light illuminated. the contact pumped the brake pedal until the vehicle responded. the vehicle was taken to the dealer, where the brake booster was replaced. the contact stated that the failure recurred while driving 3 years later. the vehicle was taken to an independent mechanic, where it was diagnosed that the brake booster had failed and needed to be replaced. the vehicle was then taken to the dealer, where the contact was informed that the brake booster could not be replaced under an unknown extended warranty because the vehicle was not covered. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 102,000.

Hit a pothole and brake pedal went to floor. i replaced master cylinder last year and new fluids. i bled brakes twice and pedal still going to floor. i’ve been installing brakes for 40 years and this isn’t right. research tells me it might be hcu unit but i can’t afford $1500. has this unit been recalled? way too many people have had this problem with multiple years of ford edge’s.

My rear view video display is displaying upside down. this is a known recall for other ford edges but mine is not included in the current recall.

The contact owns a 2011 ford edge. the contact stated that the brake pedal was extremely firm when depressed and the vehicle failed to immediately stop, causing the braking distance to be extended. the vehicle was taken to the local mechanic who determined that the brake booster was faulty and needed to be replaced. the vehicle was not repaired. the local dealer and manufacturer were notified of the failure, but no assistance was offered. the contact was informed that the vehicle was not included in the extended coverage for the failure. the failure mileage was 74,000.

The contact owns a 2011 ford edge. the contact stated while depressing the brake pedal, the brake pedal was firm. the vehicle was taken to an independent mechanic where it was diagnosed that the brake booster needed to be replaced. the vehicle was not repaired. the local dealer was contacted, but the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 169,000.

Door latch sensor doesn’t recognize that the drivers door is shut most of the time. this causes the dome light to remain on and makes it almost impossible to see to back up at night especially with the malfunction of the backup camera. nothing has happened but as this is apparently a common problem with these cars i am super concerned that it could cause an accident or for someone or something to be ran over backing out of a driveway or parking lot.

I have had several problems with my back up camera. my camera now is showing the picture upside down. as a [xxx], i am using this for safety and it is very distressing since this is one reason i purchased my ford vehicle. i see there has been a recall issued for some 2011 ford edge vehicles and wondering how i could get my vin number added. i feel this is a serious issue for safety. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2011 ford edge. the contact stated while driving at various speeds and attempting to depress the brake pedal, the brake pedal was very firm and difficult to depress. the contact stated that while depressing the brake pedal, there was an abnormal sound coming from the brakes. there were no warning lights illuminated. the vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the brake booster was damaged and needed to be replaced. the vehicle was not repaired. the contact related the failure to customer satisfaction program: 13n02 (extended warranty coverage on brake booster); however, the vehicle was not included. the manufacturer was made aware of the failure and the contact was referred to the nhtsa hotline for assistance. the failure mileage was approximately 150,000.

The contact owns a 2011 ford edge. the contact stated while driving approximately 65 mph, the vehicle was lost motive power. the contact stated that while approaching a freeway exit and depressing the brake pedal, the brake pedal was very firm, and the vehicle failed to stop as needed. the contact stated that while the vehicle was stalling, she was able to stop the vehicle. when the contact attempted to restart the vehicle, the check brakes and check engine warning lights were illuminated. the vehicle failed to start up and was towed to an independent mechanic. the vehicle was diagnosed, and the mechanic determined that the brake booster had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 93,000.

The contact owns a 2011 ford edge. the contact stated that while driving at an undisclosed speed, the brake pedal was firm while depressed, and the brake pedal made a hissing sound. the brake pedal was depressed several times before responding to stop the vehicle. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the contact related the failure to customer satisfaction program: 13n02 (extended warranty coverage on brake booster); however, the vehicle was not included. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the failure mileage was approximately 132,000.

The contact owns a 2011 ford edge. the contact stated that while driving at an undisclosed speed and attempting to stop, the brake pedal was depressed and extended to the floorboard, causing the braking distance to become extended. the vehicle was taken to the local dealer who determined that the brake booster was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer and local dealer were notified of the failure, but no assistance was offered. the failure mileage was 100,000. the vin was invalid.

The contact owns a 2011 ford edge. the contact stated while driving 30 mph, the brake pedal was depressed; however, the vehicle failed to stop as intended. the contact stated that it was raining when the failure occurred. the contact stated that the failure occurred after driving over a bump in the roadway. additionally, the contact's two small grandchildren were seated in the rear seat of the vehicle when the failure occurred. the vehicle was taken to an independent mechanic where it was diagnosed with a failed abs hydraulic control unit. the contact was informed that the abs hydraulic control unit needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 174,000.

The contact owns a 2011 ford edge. the contact stated while driving at various speeds and depressing the brake pedal, the brake pedal was spongy and made a whining and hissing sound, causing an extended braking distance. the vehicle was taken to an independent mechanic, where it was diagnosed that the brake booster had failed and needed to be replaced. the vehicle was then taken to the dealer, where the same assessment was made. the vehicle was not repaired. the contact related the failure to ford campaign number: 13n02. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 120,000.

I'm not sure if it's electrical or the transmission. my car is not going on parking gear. the car don't start abs the shifter is not moving. my car shifter was on parking gear, but on the dash it's not showing it's on parking. my safety concern is that the car rolls (moves) even though the car is off , no keys in the ignition. it's on parking but on the dash it's not displaying thr it's on parking gear. i need to apply the emergency breaks to keep the car from rolling ( moving) if the emergency breaks goes off the vehicle is going to roll causing to crash. i removed the cover to see if there was something causing the shifter from not moving. then i took it to the nearest auto repair. i explained the issue and concern. they state the the shifter cable needs to be replaced. i took my vehicle to a mechanic for a second opinion he said it not the shifter cable. i never had this problem until recently. there was no warning it just didn't want to start. now it is not go on parking gear. and it only starts un nneutraland to turned it off . i have to put it on reverse gear in order to retrieve my keys. and the emergency break must be on if not the car will roll.

The contact owns a 2011 ford edge. the contact stated that while driving at an undisclosed speed, the brake pedal depressed and made a hissing sound. there was no warning light illuminated. the vehicle was restarted; however, the failure recurred. the vehicle was taken to an independent mechanic where it was diagnosed as a failure with the brake booster. the contact was informed that the brake booster needed to be replaced. the dealer was not contacted, and the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 123,000.

The contact owns a 2011 ford edge. the contact stated while driving 25 mph and attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond, and the brake pedal traveled to the floorboard. the vehicle was taken to an independent mechanic where it was diagnosed that the brake booster had failed and needed to be replaced. the vehicle was repaired on two separate occasions by the same independent mechanic however, the failure recurred. the manufacturer was notified of the failure. the failure mileage was 110,000.

Hard brake with a whistle sound while pushing

The contact owns a 2011 ford escape. the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the contact stated that the check engine warning light was illuminated. in addition, the contact stated that when the vehicle was in park, the engine idled roughly and at times lost motive power. the vehicle was taken to an independent mechanic where it was diagnosed with bank #1 and bank #2 oxygen sensor failures. the contact was informed that bank #1 and #2 oxygen sensors needed to be replaced. the vehicle was repaired; however, the failure reoccurred. the vehicle was taken back to the independent mechanic where all four oxygen sensors were replaced but the failure reoccurred. the manufacturer was made aware of the failure but provided no assistance. the contact was advised to contact the nhtsa hotline to report the failure. the failure mileage was approximately 109,000.

The passenger door warning keeps coming on saying door ajar and keeps lights illuminated until i manually move latch on door to catch

The contact owns a 2011 ford edge. the contact stated while driving 60 - 70 mph, the brake pedal was firm while depressed and went to the floorboard. the vehicle made an abnormal sound and failed to stop immediately. the contact shifted the transmission to neutral(n) and the vehicle slowed down. no warning light was illuminated. additionally, the vehicle stalled while driving. the contact pulled over and restarted the vehicle; however, the failure persisted. the vehicle was taken to an independent mechanic, who diagnosed a tear in the brake booster and related the failure to customer satisfaction program: 13n02 (extended warranty coverage on brake booster). the vehicle was then taken to the dealer, and the contact was informed that the vin was not included in the customer satisfaction program. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that because the vin was not originally included in the customer satisfaction program: 13n02 - supplement #1, the vin would also be excluded from the updated program extension coverage under supplement #2. the failure mileage was approximately 172,000.

Brakes going to floor and very little stopping power. hcu failure caused by dot3 brake fluid causing dump valve in block to stay stuck open. 2nd replacement valve from ford and again it happened almost causing an accident. this issue is becoming to common across these hcu ford uses. this should be recalled and consumers should be advised. ford advised that we maybe try dot4 brake fluid and purchase another hcu. this is our 3rd one in 6 years.

The contact owns a 2011 ford edge. the contact stated that while the vehicle was unoccupied and parked inside the residential garage, there was a fuel odor entering the house. no warning light was illuminated. the vehicle was taken to a local dealer where it was diagnosed with a roll-over valve failure. the contact was informed that the roll-over valve needed to be replaced along with other unknown repairs. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 70,000.

Nhtsa request #1576215 | ford motor company [xxx] i am filing a complaint as suggested by the u.s. department of transportation’s vehicle safety hotline information center. my 2011 ford edge is experiencing the same symptoms as indicated in a safety recall for failure of the backup camera, however my vehicle/equipment is not included in the recall. the camera was replaced and paid for out of pocket in 2021 due to the same issue. i requested that ford motor company provide a customer satisfaction program for my vehicle's back up camera. we paid $1,072.46 ($485.00 for the camera + $587.46 in labor charges) to replace the defective back up camera 1/28/2021 after the technician at mike marone ford in longmont, co verified our concern and confirmed that the backup camera was inoperable and had failed. this repair came with a 2 year unlimited mileage parts and labor warranty. when the camera failed again in 2023, i called the same dealership to ask about the repairs and was told the warranty had expired a few months prior and there was nothing they could do other than have us pay to replace the camera again. they performed an inspection and confirmed the camera is inoperable. shortly thereafter we received safety recall notification 23s23/nhtsa recall 23v342 for an inoperative rear camera for our 2020 ford explorer. i was hopeful that ford realized the camera was defective and would replace the camera in our 2011 ford edge as part of that same recall, as the safety notification stated "the loss of the rear camera image while in reverse increases the risk of a crash". i called ford motor company i was told by the customer service agent i spoke with, that this was a vin specific recall notice and she could not honor the recall for 2011 ford edge. followed up with ford asking them to reconsider their decision, and was told they could not overrule the initial decision. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2011 ford edge. the contact stated when the vehicle was shifted into reverse(r), the rearview camera image was distorted. the contact stated that the failure was intermittent and that there was no warning light illuminated. the contact had not taken the vehicle to a local dealer or independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 103,000.

Brakes they do not stop it is available for inspection , i was on the highway when the brake pedal went to the floor and i had to roll to stop and yes jtr repair has confirmed the master cylinder and abs sustem is faulty no warning it just happened and it happened about a week ago the car is currently parked

My brakes are not working at all brake goes to the floor

The contact owns a 2011 ford edge. the contact stated that while depressing the brake pedal, the vehicle jerked while coming to a stop and made an abnormal sound. the abs failure and traction control warning lights were illuminated. the failure also occurred while reversing. the contact stated that the failure was intermittent. the vehicle was taken to the dealer to be diagnosed, and the contact was informed that the abs module had failed and needed to be replaced. the dealer was awaiting the part to complete the repair. the manufacturer had been made aware of the failure. the manufacturer referred the contact to the nhtsa hotline to report the failure. the failure mileage was approximately 147,000.

Front drivers door will not open from outside of vehicle

Rear backup camera is not working telling me to contact ford dealership when i'm backing up and is delayed on showing it i've tried resetting it and it still don't work

My brakes are hard as a rock cause me to use more force on the brakes to stop and there is hissing coming from brake booster when i apply the brakes on my vehicle causing prolonged stopping distance called ford and they said there was no recalls on that vin which their "recalls is vin specific" yet all the vehicles use the same brake booster that is installed on this vehicle. it was hard to stop even going at low speeds under 10mph

I have a 2011 ford edge sel the brakes are hard as a rock causing more force to be used to stop the vehicle even being driven under 5mph. this is a major saftey issue that should've been in ford's previous recall. the vehicle was manufactured at the oakville plant in canada which was ford's recalled vehicles. i contacted ford and they informed me it was vin specific which my vehicle wasn't covered by the recall but yet it's having the same issues as the others that were recalled from the same assembly facility. i was told to take it to a dealership and keep the receipts of it being fixed just incase there is a recall on the vehicle later on. i'm not the only person having issues with these issues with less then 200,000 miles on their vehicles. ford knew there was a problem with the vehicles which they should have recalled all the ones from that assembly plant and fixed them.

Abs module valves stick open resulting in low soft brake pedal. master cylinder has been replaced and vacuum bled with problem still occurring. i feel this is a safety item and ford should stand behind this issue till the end of service life of the vehicle. the repair part is hard to find and expensive.

The contact owns a 2011 ford edge. the contact stated that the infotainment screen touchpad was engaging functions independently. additionally, the contact stated the rearview camera and the gps were intermittently inoperable. the contact replaced the image processing module (ipm); however, the failure persisted. the contact stated while driving at various speeds, the awd and cruise control modes disengaged unintendedly. the contact stated that messages indicating that the traction control, cruise control, and awd were disengaged were displayed. the dealer and the manufacturer were notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 140,000.

Power steering leak(took it 3times to get it serviced), breaks(leak), transmission fluid leak(have to refill transmission fluid every week), electrical (dash board lights go off and on sometimes and do other funny stuff), back up my camera doesn’t work(car has blind spots so i need the camera to work), roof windows (work when they want), trunk door (closes by itself hitting me at closing). check lights, tire light is on constantly and on since i bought the car, also oil light but now only sometimes since i keep putting oil and transmission fluid. and has something missing on the front windshield and sensor device of some sort and sometimes when i break i feel the vehicle wanting to go faster instead of stopping. jerks. i took my vehicle to ford and they pretty much ignored me making me there was no solution. no reports or anything. i called several times to take my car to get serviced telling them i felt unsafe but they pretended they couldn’t here me they didn’t want to deal with me cause my vehicle was too old 2011 ford edge limited. i don’t think it’s old i need a little guidance here before i take it to the next step. please help me fix my vehicle my insurance at the time told me it has two recalls and ford shined me off three or four times telling me no instead of helping

I purchased the vehicle from legacy of toyota in tallahassee fl on 10/23/2019 then 2 weeks later my advance trac light came on it will come on as soon as start my engine up and it will stay on for a while then go out, then it will come back on may be a couple days later. i have noticed something different when i am a red light while my foot is on the brakes i feel my foot coming up like it is being released and i have to push it back down. i have only had my vehicle for 35 days. i'm looking all the complaints on the internet with them same issues as mine and kind of scared to drive it. my mind concern not only is it safe but how much it is going to cost me and can be fixable. sometimes when i am just sitting there it sounds like it just want to cut off because it jerks. but my major concern is that advance trac warning sign that comes up can you help me.

Rear hatch will open up randomly, no rhyme or reason. usually only happens when parked. i believe it may be a key fob issue, but can't be certain. *tr

On or about april 19, 2021, without warning, the vehicle's braking system significantly failed. while attempting to slow the vehicle down by applying the brakes, the brake pedal had very little pressure and didn't slow the vehicle unless depressing the brake pedal almost to the floorboard. the loss of sufficient braking could have resulted in damage to property or even personal injury. the vehicle was immediately taken to the local ford dealership in columbia, south carolina whereby the technician reviewed the vehicle and determined the anti-lock brake system ("abs") hydraulic control unit failed with an internal issue. the abs and/or braking system on a modern vehicle should not fail. the cost to repair and address said issue was $1,912.85. attached and incorporated herein by reference is an invoice and receipt of said repair. the same vehicle was previously recalled for "brake booster failure." this vehicle should also be recalled for the abs hydraulic control unit failing before someone gets seriously injured or even killed.

Mussy breaks. car brake pedal goes all the way to floor, causing the car to take longer to stop on the road, highway and city street.

The back glass section of my panoramic sunroof exploded as i was driving. there was no debris on the road and no other vehicles around.

While driving abs light came on, then service advance trak. did this intermittently. got on ramp, turning wheel right anti lock brakes kicked in for no reason. it wasn’t raining, not icy, etc. parked. when i started my card drove 15 minutes, abs light came back on- then kicked in, for no reason.

Abs hydraulic mcu unit valves stick open after turning and going over a bump with the brakes on. out of nowhere the bake peddle goes almost to the floor and does not return to normal operation. you are left with a spongey peddle that when pressed continues to depress as if leaking until it bottoms out. unless you pump it up. i have had the mcu cycled at a garage and they have gotten the valve to break free only to have it happen again. i see they have recalled the fusion for a similar issue.

Ford has acknowledged that the brake power booster is defective and will replace it up to 150,000 miles. they will not replace it at 151,000 miles but it is just as dangerous and defective. it triples stopping distance and does not hold on a hill

Ptu is leaking i know there was a recall for the f-350s

The roll-over valve on the top of the fuel tank cracked allowing gas to escape when the tank was over half full. the rollover valve is part of the tank assembly and cannot be replaced by itself. i had to purchase a new tank assembly for $1300 plus labor.

Car shut off on a major high way. no power. almost got hit by another car. needed to be towed home. ford dealership has had my car for 2 weeks with no help!!!!!

Won’t switch gears and smells like it is burning

Tl* the contact owns a 2011 ford edge. the contact stated that she experienced several electrical failures with her vehicle. the contact first noticed that the interior lights remained illuminated after turning off the vehicle and closing all the doors. the contact also mentioned that the door ajar warning message remained illuminated on the instrument panel with all four doors being properly closed. other failures included various warning lights intermittently flashing while driving at various speeds. additionally, the driver’s side window failed to operate as needed. the contact had taken the vehicle to dick smith ford of columbia (7201 garners ferry rd, columbia, sc 29209) where she was provided an estimate for the repairs. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was unknown.

Back-up camera doesn't work and it is asking to put in a new nav sd card. then it tell me to contact your dealership about your camera.

Transmission has issues shifting after slowing down and then speeding back up. it is jerky and transmission light comes on .soes it at high speeds and at slower speeds. was randomly doing it but does it daily now.

The brake pedal goes to the floor board before any braking happens. the braking is minimal when this happens. this has happened 4 times and is still happening in the last year starting in 08/14/2020. the pedal returns to the regular position and operates normally after this occurrence. i have had 4 different mechanics try to diagnose this brake failure with no success. this a intermittent brake failure! because it is a intermittent brake failure even the ford dealer cannot duplicate the failure! no repairs expect for a power brake bleeding have been done. one of the mechanics i had look at the car said he found an extended warranty for this failure ford said they could not find one for this failure. i googled it and found a couple of extended warranties for similar brake failures. it is a bit to technical for my to understand fully. i have googled 2011 ford edge brake failures and found many occurrences of this happening other people. please let me emphasize that this is an intermittent brake failure! it only that one time for brakes to fail and kill a family! i have read online that people being charged $1000's to "fix" the problem only to have it happen again. this needs to corrected before someone gets killed! and that someone could be me or someone you love!!

When i turn on my front wipers they stay on. no matter what. they almost have a mix of their own. they won’t turn off. even f i turn my car off then back on they stay on. i feel like it’s more of a distraction when it’s not raining having them on.

Went to leave at night headlights did not come on and will not come on. drive to turn just the switch to make them come on did not work either. the low beams nor the high beams will come on

Passenger door ajar warning began to come on in october 2015, even when the passenger door was shut. this has resulted in the dome lights staying on when i begin to drive the car. this creates a safety issue at night, as it has a very negative impact on my vision until the dome lights go off. when i park the car, shut it off, and close all doors, the interior lights stay on because of this problem. this has resulted in a draining of my battery. i have had to charge the battery on many occasions (6 times in the past week). this issue is fully responsible for me having to purchase a new battery yesterday, which cost nearly $200 installed. the battery draining because of this matter could be a serious safety issue depending on where i was and who was around when i needed a jump. finally, the passenger door ajar indicator malfunction prohibits me from locking my doors when i am driving. this is a significant safety issue. i have to travel three times a week into a city with high crime and i cannot lock my doors!! i have this same problem with the rear left door ajar indicator, although to a lesser extent. ford is aware that there is a big problem here and i feel they should be forced to recall these vehicles in the interest of the safety of the owners. it seems to be they could be liable in the event of an accident due to dome lights blinding a driver at night or if there was theft or injury resulting from doors not being able to be locked when driving. the repair is quite expensive and vehicle owners should not have to pay for this. this issue has made me dislike driving and owning this vehicle for the past year. please force ford to do the right thing and make them recall these vehicles. thank you in advance for your time and attention to this matter.

Coming to a stop, putting vehicle in park, warning to put vehicle in park even though its already in park. it also has the door ajar problem i temporarily fix with spray lube

Door ajar sensor failed causing battery to die. had to buy new battery and pay $500+ to replace door ajar sensor. the fed opened an investigation on october 3, 2016 to inquire about this widespread issue.

Internal water pump went out. no sensor saying its bad. when it occurs the fluid drops in to oil pan, sucks in to engine and destroys the engine in a matter of minutes. vehicle was in motion, engine light turned on and car died in a minute.

Tl* the contact owns a 2011 ford edge. while driving various speeds, the door ajar warning indicator illuminated with the door closed. in addition, after the vehicle was parked, the interior lighting failed to shut off and caused the battery to become inoperable. the vehicle was taken to an independent mechanic where it was diagnosed that the door sensor failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 50,000.

Driver side front door sensor incorrectly senses door is open when it is actually closed causing the inability to lock any of the vehicles doors. dome light remains on when driving. the inability to lock any of the doors is a serious safety concern since it could enable anyone to gain access to the interior of the car and the driver has no way to lock them out.

Door ajar lights for both driver and passenger side doors stay on even though they are closed. result is that the dome lights stay on and unable to lock the doors while driving even though they are closed. has caused a drain on the battery, dealer wants a large sum of money to replace the latch even though it's clearly a sensor only.

Tl* the contact owns a 2011 ford edge. the contact stated that the driver’s side door caused the door ajar indicator to illuminate, although the door was closed. in addition, the interior lighting remained illuminated and the doors would not lock. the vehicle was taken to the dealer where it was diagnosed that the latch assembly was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 74,000.

Door ajar warning always on resulting in doors not locking when car is in motion, dome lighting staying on when exiting the car and not being aware if car door is shut.

The sensor in my driver side door warns me that my door is "ajar" when all doors are shut. when this warning is on, i am not able to lock any doors in my vehicle (neither in motion nor parked) and i often travel with toddlers. the dome lights are also illuminated so it is almost impossible to see on the road at night.

The latch door ajar sensor is not working properly and cannot recognize when the door is closed. this results in me being unable to lock my door and it leaves the dome lights on until it times out.

Done lights will not go off. driver side back door shoes to be open when it is closed.

While driving, the door ajar light remains on even though all the doors are completely closed. the image indicates the passenger door is ajar. because of this, the dome lights remain on and i am unable to lock the doors while driving. *tr

Tl* the contact owns a 2011 ford edge. the contact noticed that the door ajar warning indicator illuminated intermittently. the vehicle was taken to the dealer where it was diagnosed that the latch on the front driver's door needed to be replaced. the vehicle was not repaired. the vehicle was previously repaired, but the failure recurred. the manufacturer was not notified of the failure. the vin was unknown. the approximate failure mileage was 136,000.

My driver side door indicator came on and at first it would take me a few times shutting the door for it come off. now its to the point where it does not turn off and keeps the interior lights on until i drive forward a bit, then turn off. that's not good at night for sure. now when my car is locked the panic alarm goes off all times of the day and night. i was driving down my driveway (thank goodness) one night and the lights turned on and the car started dinging for the door. why is this something that is not recalled??? it is dangerous for the light to stay on at night and especially if my door really isn't latched. i don't see why i should have to pay something out of pocket that i didn't break or have control over breaking. please help fix this........ *tr

Drivers side door ajar warning light is on, even when door is closed. door locks will not work, dome light stays on. this is a safety hazard when driving at night since reduces night vision as well as allows the doors to be opened by anyone. *tr

The driver side front door sensor is bad, which keeps the door ajar light on at all times, and keeps the overhead lights on for an extended period of time, which drains the battery and is also dangerous when driving at night. had the dealer "fix" the issue by doing a cleaning/cycling on the electrical part of the latch, but it only lasted a few months and now the problem is back. ford does not seem willing to address the issue as a safety concern - unsafe to drive with overhead lights on, and it drains the battery, which has caused other issues for me, including having to replace the battery well ahead of its intended useful life. *tr

Drivers door ajar warning light comes on instrument panel even after door is shut firmly. must open and shut door several times to clear this warning. this problem was repaired once under warranty on 12/20/2012. problem has returned this past week of since 10/19/2016. original owner of vehicle.

Inside lights stay on after door closed, door ajar light stays on on dash. door locks want lock or unlock at times.

Tl* the contact owns a 2011 ford edge. when the vehicle was started, the front driver side door warning indicator remained illuminated. the vin was not included in nhtsa campaign number: 10v516000 (latches/locks/linkages). also, while driving various speeds, the vehicle hesitated and a loud sound was heard. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 51,000.

The door latch mechanism on my driver's side door slowly began failing. at roughly 35k miles, the "door ajar" warning would appear on my vehicle display. i would reclose the door and the warning would go away. it randomly continued to happen and resolve itself while stationary or while running, until about 95k miles ( 8 mo ago). there were electronic sprays you could spray into the latch mechanism that would make the warning go away for a limited amount of time. eventually the entire electrical mechanism failed. i could not lock my doors with the ignition on and eventually just learned to 'approve/ok' the warning every time the ignition was on. unfortunately there were several times when i was actually driving with an semi-latched/open door. i didn't know because i 'ok'd the 'door ajar' warning like normal. the only way i would know something was diffeent, would be when i drove at a high enough rate of speed to notice the increased road noise from my side of the vehicle. it is also my understanding that newer vehicles automatically lock once under way to disengage the door opening mechanism in case of an accident that might open the door- clearly this is not possible with the failed door latch. the only work around that i have discovered is to remove a fuse which removes the interior lighting and prevents the battery from draining. i still have to 'ok" the 'door ajar' warning though. as for locking the vehicle for safety in an accident, if you lock the vehicle first then turn on the ignition the vehicle remains locked. this workaround is rarely going to happen in the real world. there was a 'cleaning' procedure that several dealers offered for around $200, but it was not guaranteed and the $400 replacement might still have to occur with a latch that still often failed (per internet forums). my repair is scheduled for 10/8/16.

Door ajar warning message on while driving or parked. causes interior lights to stay on 10 minutes before turning off when parked. interior lights will turn on and alarm horn will sound intermittently when parked. i pulled the fuse for the horn relay, don't know when it will sound. i feel it's unsafe to drive without a horn. while driving doors do not lock in fact they unlock after locking them with lock switch. *tr

Door ajar lights staying on and will not go off when door is closed! they go on and off while driving down the road. can't lock the doors, alarm will not set, interior lights stay on and run battery down constantly.

Door ajar alert stays on when door is closed which keeps you from being able to lock your doors while in the vehicle. interior light stays on, which illuminates you and the cockpit. with alert in the on position, you are not alerted to other doors which may be ajar. faulty latch.

Driver's door always indicates it is ajar, even when closed. this prevents interior lights from going out until vehicle reaches speed. this makes it difficult to see at night. there is no manual way to turn the lights off. i was forced to back into the road blind one night - with a trailer - because i could not see out of the car. it also will not let you lock the doors while driving and drains the battery when you turn the vehicle off. i had this repaired at my expense at a ford dealership but the problem returned 4 months later.

Drive side driver door ajar sensor switch fails. interior lights stay on and door locks will not stay locked when the car is in motion. door ajar light stays on at all times if the key is in the ignition.

Passanger door latch fails, door comes open. interior lights will not turn off and locks will not lock because of failing door latch

The dome lights come on when i get in my car (or sometimes when it's just sitting in the garage) and they stay on because it says that a door is ajar but it's not. initially i had 2 doors replaced per advice of my ford dealer but it didn't last long before the lights were on and the message came back. at night it is especially unsafe because of the glare. the light eventually fades as i pick up speed, but until then it is dangerous at night. i have also had to replace and recharge my battery and i know it's because when i get out of the car, the light stays on for a couple of minutes before it goes off and sometimes i come out and see that the light is on in the car for no reason. as a result of the car thinking the doors are open, i cannot lock the doors, they just pop back up. very unsafe for a woman driving at night, especially. i have put up with this for 5 years and didn't realize i could report it here. i definitely asked the dealer to report it. it happened within the first year i got it, because both doors were under warrantly and after that, i refused to replace doors.

Drivers side door ajar light stays on when door is shut. is a safety concern because doors won't lock and dome light stays on. problem is intermittent and is worse in cold weather. dealership complied with a service letter but the problem came back within months. dealership seems to be dragging their feet.

Tl* the contact owns a 2011 ford edge. the contact stated that the driver side door ajar warning indicator illuminated on the instrument panel and failed to turn off. as a result, the vehicle lost power. the vehicle was taken to a dealer, but the failure was not able to be diagnosed. the vehicle was not repaired. the failure mileage was 53,000. updated 01/06/2017*ct *tr

Door ajar warning light does not go off when all doors are closed...the interior dome lights remain on and does not turn off until vehicle is in drive and has moved more than about 250 feet. it is extremely dangerous at night time especially when a lit dome light makes it very difficult to see out of the vehicle. this weekend the battery died as a direct cause of this issue! ford just issued a recall for 1.5 million defective vehicles and this year needs to be added asap. i refuse to pay for something out of pocket that the manufacture should be held responsible for...please help!

I am unable to lock my doors, when i press the door lock, it automatically unlocks them, (this will occur while sationary or moving) dome and outdoor mirror lights stay on while parked in garage or office lot. dash indicator door ajar is constant. left vehicle at airport parking lot during a 10 day vacation to return to a dead battery, on site security / vehicle assistance team says they saw dome light on during routine security rounds...my wife will not ride in the vehicle due to obvious security risk. this is so frustrating, when i ask the dealer to address this i was told it would cost $400 dollars !!! we opted to buy american during our countries economic troubles, we have a 2010 ford fusion and a 2011 ford edge. this has been a disappointing experience...

When driving car at any speed,engine suddenly loses all power,orange wrench comes on dash,there is no way to keep car moving.driver must realize what just happened and try to navigate car to a complete stop in asafe spot.on multiple occasions my wife was nearly rammed off the road when this happened on 295 in south jersey,this is a very dangerous problem for all cars nearby because it comes with no warning and no outward sign of a problem.compounding the problem is that you have to put the car in park for it to restart, neutral wont do anything,ford has recalled over a million cars with this problem,please do whtever you can to speed up this recall before the deathtoll starts to climb,

I have already filed a complaint back in 2014 concerning the drivers side door switch. this week i received a recall notice and was elated only to find out that the recall was my ford focus and ford fusion not the ford edge! the focus and fusion are being recalled for the exact same switch that the dealer charged me $389.24 to fix in my ford edge.

The door latch sensor in the drivers door is malfunctioning. shows a door ajar warning on instrument cluster when door is actually closed tight. this warning indication prevent the doors from locking when driving. big safety issue! it also causes interior light to stay on, and night time driving with that interior light glare is a safety issue. the dome lights have also stayed on when parked, causing the battery to go dead. this issue first was noticed 7/10/16 and continues intermittently each time the vehicle is driven. *tr

Back up camera no longer functional

Driver door ajar stayed on....interior lights stayed on....doors would not stay locked....high beams would not turn off. could not drive my vehicle at night. all safety concerns. i just paid ford motor company for new switch assembly and door latch assembly and labor. total cost was 833.19 for parts and labor. when i took my car in i mentioned to the dealer that i had seen numerous complaints online with the same issue. they didn't care at all. i had no choice but to pay to repair.

The “door ajar” light on the instrument cluster stays illuminated even when all doors are properly latched. this malfunction disables the automatic locking feature when the vehicle is put in the drive position. it also causes the interior lights to stay on and has caused my battery to be drained several times to where i had to have the vehicle jump started. i had to disconnect the interior lights which poses a safety concern for me in dark parking lots etc.

A warning comes up on the instrument panel that the "driver door is ajar." i will close it again and most times it still says it is ajar. once i begin driving the doors will not lock, nor will they allow me to lock them, they immediately unlock again. also the interior lighting will stay on when the car is not being driven and is stationary.

The door adjar light stays on constantly has been constant problem since we bought car in 2012. first time was under warranty and local dealership saiid they fixed it. however within weeks of warranty expiring the same problem on same door happened and has been constant since then.

2011 ford edge lost all power from the throttle while traveling on the interstate. pulled over to the side of the road, had a yellow wrench light, no throttle response and rough running engine. shut the vehicle off waited about 2 minutes and restarted everything was running fine. drove the edge about 10 miles on the interstate to my exit, after coming to a stop and ready to accelerate onto the highway i hit the gas and got out into the intersection and the yellow wrench light illuminated again and lost all power leaving me stranded in the middle of the intersection with traffic coming both ways. after traffic stopped and i was able to slowly move to the shoulder i shut the car down again and called a friend to come help me. after sitting for 10-20 minutes, my friend showed up and the edge restarts and was able to drive home. thankful my parents weren't driving or children weren't in the car and no accident was caused. after doing some research i've come to the conclusion that the throttle body is to blame and all the symptoms are the same. apparently this is a common problem on the edge, mustang, flex, explorer and lincoln mkx. very disappointed and dangerous! great vehicle but poor quality of electronic parts i hope and pray this never happens to someone who panics while on the interstate. vehicle will not be drove until this issue is fixed. date of incident october 9th, 2015 approximately 7:45 and 8:00-8:15. mileage approximately 105,xxx.

Door ajar light is constantly on. sometimes turns off. alarm goes off randomly because of this, doors do not lock while car is moving, dome lights stay on

The dome light comes on while vehicle is on movement and creates a night driving hazard. the doors will not lock which is a major safety issue. the false door ajar signal prevents the driver from recognizing a real door ajar situation.

Tl* the contact owns a 2011 ford edge. while driving at an unknown speed, the door ajar warning indicator illuminated and the parking and cabin lights remained illuminated indefinitely. as a result, the battery died. the contact took the vehicle to a dealer where the failure was remedied, but the failure recurred. the manufacturer was not made aware of the issue. the vin was unknown. the approximate failure mileage was 59,000.

The doors always show ajar. the dealer has worked on our car at least 3 times now it's out of warranty and they want to charge us to fix it. the is a safety hazard and it ruins the battery. my daughter drives this car and the light won't go off until you get moving down the road.

For the past few months i have been having a door ajar issue with my driver's side door even though my door is completely closed and the interior light stays on running my battery down. do they have a recall regarding this issue as i should not be responsible for replacing a faulty electrical system that already has fuel problems .

Purchased my 2011 ford edge in june/july of 2014 for jc lewis ford in savannah, ga. turns out there was an "extended warranty" in place because the brake booster's in this car have been failing. i'm not sure why they would have sold me a car without completing a repair or informing me of the possibility of malfunction. about a month ago, i was driving down the interstate at about 65 mph when i was cut off by another vehicle. when i went to tap the brakes to disengage the cruise control, nothing happened! i had to press the brakes about halfway down to get the cruise control to disengage and, even then, it felt like i did not have power brakes.

Driver's door sensor is bad. vehicle does not recognize that the driver's door is closed and will not lock or automatically turn off interior lights. at night, i have to back out of a long driveway only being able to use the backup camera. once in forward motion, the light will eventually turn off but the driver's door will not lock. what is to prevent someone from walking up to and opening my car door while stopped at a traffic light?? on one occasion, the door ajar icon did not come on when starting the car but came on about 8 miles down the road. also, when you park the car and lock it, it still does not recognize that the door is shut and does not automatically turn the lights off again. the ford dealership wants around $600.00 to fix this issue, i paid them $65.00 to "clean the sensor" because the guy said that it might correct the issue or at least hold it off a while. i picked the car back up 3 days ago and now that door ajar light is on all the time. before, i could at least open and close the door about 3-4 times and the light would go off.

The door ajar error appears on the dash, even when the door is fully closed. the alarm cannot be properly activated because of this. the door was not hit in an accident, it just developed one day intermittently and is now constant. i am having to replace the door latch to resolve the issue.

I have a loud popping noise when i turn to the left. when i pull into a parking stall and when i back out and u turns.its been to two differant shops. one shop replaced the strut, strut tower barring ,lower a arm,axel,strut mount,and the power steering.the noise is still there.the next shop replaces the rack and pinion and its still there. ithy said it is a break in the body weld some were but thy dont know were. i called ford motor company and spok with a gentelman named mark but he was of no help to me. i tool the vehicle to a autobody shop but thy could not figuer it out either. if there is a break in the weld its is a unsafe car to drive. mark from ford moter company will not return my phone calls to try and help me resolve the issue.its been two months i have been dealing with this and i cant get no help the one time i spok with mark from ford he was saying if the car cant be fixed he would take the steps to get me out of the car and into something else but like i said i have yet to seep with him.im to the piont that if we cant get this resolved im going to get a lawer .in the whole prosses im paying for a vehicle i dont want ro put my kids in let alone drive it not knowing if something will happen so pleas help me in any way possable.

Tl* the contact owns a 2011 ford edge. while driving various speeds, a clunking noise was heard coming from the front passenger side of the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the passenger side struts failed and needed to be replaced. it was unknown if the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 105,000.

The drivers door door ajar light stays was staying on at all times with the door shut. had to replace the door latch assembly to make the issue go away. potentially a serious safety issue if the door latch is malfunctioning.

While driving 70 mph on the freeway the engine suddenly completely lost power with no warning what so ever. luckily we were able to safely pull to the side of the road. this issue could have ended very badly if there was more traffic at the time it happened. after searing the formums many other edge owners have reported this same issue. the throttle body appears to be the faulty part that causes the issue.

The door agar warning and dome lights stay on and i am not sure the door is shut. the warning indicator and dome light stay on making it difficult at night to drive safely

Door ajar lights remains on. door ajar light comes on when the door is not opened, alarm sounds multiple times per day.

Tl* the contact owns a 2011 ford edge. while driving 55 mph, the vehicle lost power. the vehicle failed to accelerate when the accelerator pedal was depressed. the power train fault warning indicator illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 32,500. the vin was not available.

Door ajar light stays on, acts as if drivers door isn't closed. also prevents us from locking vehicle up when we leave it. started with only driver door. now is rear drivers side door also. concerned about safety of family and our valuables with this issue that shouldn't be happening.

Vehicle left rear door indicator was 'door ajar" . door locks would nor lock door and dome light would not go out - this depleted the battery. left rear door latch replaced under extended warranty with $100.00 deductible. battery was only 2 years old and battery was replaced under battery warranty. all work done at ford dealer.

The “door ajar” warning light on my 2011 edge periodically comes on and stays on. the warning indicates that various doors are open. sometimes it’s the driver door; other times it’s the left passenger door or the back gate. each time the doors were closed properly, however the sensor thinks that the doors are open. this malfunction causes the interior dome lights and the exterior lights on the side mirrors to remain on, which drains the battery. originally, i thought this issue was a problem specific to my vehicle. however, in an attempt to understand the problem, i conducted an internet search and discovered that the “door ajar” warning is a common and well known problem with ford products including the edge. this problem is not a result of use or wear and tear of the vehicle; it clearly is a mechanical /engineering flaw with the vehicle. i feel that this situation is a safety issues and should be corrected by ford motor company. on september 19, 2016, i sent an email to the ford motor company customer relationship center (crc), explaining the problem and seeking help. i was assigned a case number (cas-10612005-p1f4g7) and was told to contact a local dealer to diagnosis the problem. on september 27, 2016, a service department representative from beau townsend ford informed me that the problem was with the door latch and the cost to repair is approximately $385.00 per latch. he also informed me that ford motor company would not pay for the repair.next, i called the crc to appeal the decision.i was told that the problem was not a recall item and that ford would not repair the vehicle. i was also told that i had no further recourse regarding this issue.

Tl* the contact owns a 2011 ford edge. while driving approximately 30 mph, the vehicle started to decelerate and the check engine warning indicator flashed. after approximately two minutes, the vehicle performed normally. the vehicle was taken to a ford lincoln mercury dealer in franklin, tennessee where it was diagnosed that the water pump failed and the water destroyed the engine. the engine would need to be replaced. the manufacturer was notified and provided case number: cas-12638580-mm4m1h9. the vehicle was not repaired. the approximate failure mileage was 80,000.

Tl* the contact owns a 2011 ford edge. the contact stated that the driver’s side door failed to work and the door ajar warning indicator illuminated. the dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired. the approximate failure mileage was 96,000.

Fuel line leak

Door ajar indicator always on for driver side door. as a result, the interior lights stay on and doors don't lock when travelling.

The door latch indicator continually shows that the driver's door is ajar at all times. as a result, the interior lights and "door open " lights remain lit when the car is turned off, draining the battery. the door locks do not engage when the vehicle is in motion, a safety issue.

My driver door open light stays lit sometimes when door is closed. when this happens doors will not lock when vehicle is put into gear. have to open and close door numerous times before it goes out. started happening around 8 months ago and now happens more frequently.

The door ajar warning light is always on. creates visability issue at night because interior light on and car wont lock . i see many complaints about this as well

The door ajar light remains on for the passenger door when door is closed and prevents the door from locking while driving.

The breaks doesn't stop all the way the part needs change is brake booster big

Rear driver's side door does not show shut on alerts but the door is shut.

Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar warning indicator illuminated and remained lit even though the driver's side door was closed. the contact stated that the interior lighting remained illuminated and caused decreased visibility while driving. the kingsville dealer was contacted, but was not repaired due to the diagnostic cost. the manufacturer was not notified of the failure. the failure mileage was approximately 70,000. updated 10/24/17*lj the consumer stated the doors would not lock while the driver was in the car, which could be a security issue. it could also cause the battery die. updated 10/26/2017*js

The driver's door ajar light remains on even when the door is secure and latched.

The door ajar light won't go off.

Throttle body suspected: 2011 ford 3.5l edge decelerating and stalling at random. vehicle stranded in middle of roadway until pushed to side of the road. turning vehicle off then back on corrects issue until the next random event. this has happened 4 times with this vehicle.

Door ajar light always on even while door is clearly shut. doors will not lock while driving and dome lights stay on draining battery.

Tl* the contact owns a 2011 ford edge. the contact stated that the dome light failed to turn off, which drained the electrical power. in addition, the door ajar warning indicator illuminated intermittently when the door was closed. the independent mechanic who sold the vehicle to the contact did not perform diagnostic testing. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and the contact was waiting to determine if there was a manufacturer campaign to service the vehicle or a solution to prevent the failure. the approximate failure mileage was 49,000.

The drivers side door switch that senses when the door is open is stuck in the open position. therefore the computer thinks the door is open at all times. this causes the overhead lights to stay on when the car is in drive, and also prevents the doors from being locked while the engine is running. online searches indicate this is a common problem that's not being addressed by the manufacturer. the design of the door switch seems faulty, as it requires significant labor to disassemble the door and replacement of the entire assembly. this occurs while car is parked as well as when it is in motion.

Passenger door ajar warning when door appears to be closed tightly. automatic locks will not engage while in drive because warning light indicates passenger door is ajar. additionally, interior lights remain on when in drive due to passenger door ajar warning which presents a significant hazard when driving at night. problem has gotten progressively worse with time. battery car had to be replaced because interior lights would remain on all night. opening and re-shutting door is inconsistent fix. wd-40 not effective. not using passenger door once warning light turns off is the only sure way to keep door closed. passenger door ajar warning light remains on when car is in motion or stopped whenever key is in ignition. when car is off and key is out, interior lights remain on indefinitely, car is only able to be locked when car is off and key is out of ignition.

Door ajar on front passenger door and interior lights and exterior lights staying on and not being able to automatic locking mechanism after you start driving or being able to lock the car when you park said vehicle. was told by dealer ford is notorious for the ford 2011 edge 3.5l v6 electrical-switch & relay door open warning relay was major problem with this vehicle . and it will keep the computer open and will drain the battery quickly causing the vehicle to die on the roadside after over 1500 complaint to ford company they stated not enough complaint .....this is a safety issue if you have children they can open a unlocked door what more proof do you need ford not to recall this issue and fix it !!

Door ajar light says on while driving - doors will not lock and interior light stays on in park started at 36,000 miles

When i shut my driver door the light comes on the dashboard saying "driver door ajar". i have to keep shutting/slamming the door to clear alarm. at most it will not go off. when i start to drive with all the doors closed all doors should lock and they don't because the door is open. i have two young children and i don't think it's safe. when i hit my key to lock the doors after i get out my interior lights stay on which is causing low battery! this needs to be fixed! for you to provide vehicles to the world safety is a must and their are so many others out there that has this problem why be so slow to correct it!!

Tl* the contact owns a 2011 ford edge. the contact stated that the instrument panel constantly indicated that the rear driver side door was open when, in fact, the door was completely closed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 130,000.

Brakes felt weak and made "hissing" sound. took car to mechanic had new front and rear brakes installed. driving home noticed brakes still felt somewhat weak and hissing sound still exists. did some research and found ford customer service program issued for my car due to bad brake booster! never notified about this extremely dangerous issue. found many posts from people who has serious issues with this. how in the world could the ntsb allow ford to get away with no recall??? if someone dies or gets seriously injured from this issue the ntsb will bear some of the responsibility for this for allowing ford to get away with no recall. 13n02 – extended warranty coverage on brake booster – 2010-2013 ford edge & lincoln mkx

Passenger door ajar light remains on at all speeds and stationary. safety of myself and children are in jepardy because my car no longer locks. we will be trading this vehicle in. safety isn't something you risk. extremely upsetting. with alll of the issues posted that ford hasn't sent a recall on this.

Ongoing issue since 03/2017, car only has 64k miles on it. door ajar light comes on and stays on when driver or passenger door is opened then closed. the dome light stays on while car is in reverse only turning off once car is in drive dangerous when backing at night. the bigger concern is none of the doors will stay locked when the car is in motion and this door ajar light is on. this light stays on about 90% of the time, opening and closing door over and over on occasion will turn it off.

Brakes feel like they are not working. and make a hissing noies and petal goes all the way to floor when pushed. both when driving or at a stand still.

My 2011 ford edge my touch screen went black. i was away from home and with a black screen i am unable to set temp of heat or air, or control/my window defroster/fogger.

My "door ajar" continues to stay on and i cannot alarm the car as it shows the drivers door as unlocked. i found out that the locking mechanism is faulty and will cost me around $450 to correct. for a 6-year-old car, this should not have gone out so soon.

The emergency flashers turn on at anytime including when the vehicle is not running. the only way to turn off is to disconnect wire. we have car in to garage and they had never heard of this happening before!! they 1st said would cost up to $600 but they didn't know what problem was now they are saying a module has to be replaced and will cost over $1100. i did see on line where there was a recall that stated the module had to be replaced to correct electrical problem, and ford would take care of it. i don't feel i should be billed for this since they know there is an electrical issue and module is only fix. the car does not have to be in motion for this to happen it has happened even when the car is parked!!

The drivers side door switch that senses when the door is open is stuck in the open position. therefore the computer thinks the door is open at all times. this causes the overhead lights to stay on when the car is in drive, and also prevents the doors from being locked while the engine is running. online searches indicate this is a common problem that's not being addressed by the manufacturer. the design of the door switch seems faulty, as it requires significant labor to disassemble the door and replacement of the entire assembly.

The door ajar sensor no longer is working. say my vehicle has the driver door open even when it is closed. it is causing issues with my battery due to the dome light staying on. it also will not stay locked, when ever i hit the lock button it automatically unlocks itself.

On 2011 ford edge on the right front passenger door, a "door ajar" warning comes on and cannot be turned off, even when the door is repeated closed. after many tries, i have been able to get it to turn off. when it is on, the car interior lights stay on, leading to a dead battery, and issues with locking and knowing if the door is really closed. the "door ajar" light even came on once when the car was standing and door had not been touched

On 5/20/17 we noticed the door ajar light was on and interior dome light stayed on while driving. stopped the car, opened and closed each door, sometimes several times and seemed to be the driver's side back door. lights all finally went off. the next day the issue returned - dome light remained on for 1.5 days and door ajar light was also on. the night of 5/22 my husband directed my son to try something with the door latch on that door and that got the lights to go off again. it's dangerous to drive the car at night when the interior lights won't go off not to mention that this will cause battery drainage.

I bought the edge brand new and when i was 1000 miles over my warranty my door ajar would not go off, so my inside dome lights stay on longer also until you hit the ok button on your steering wheel, then it will go off in a little while, i called the dealership and they wanted to charge me to look at it, i called ford and they didn't want to do nothing either. i have never had any problems with my door on my vehicles in all my life. this has got to be a recall, this is the manufactures problem, because mine vehicle was'nt even a year old and i had this, hope this helps to get a recall.

The driver door ajar light does not go off when the door is shut. this started as an intermittent problem back in march, 2017 but now happens almost every time. even if it does go off when the door shuts, it now comes back on while driving. when the door ajar light is on, the doors cannot be locked and the interior lights stay illuminated. this happens when exiting the car as well which again does not allow it to be locked and the interior lights stay on draining the battery. i've been told that this is a very well known issue but ford has decided not to do a recall. customers are having to pay for the replacement of the sensors on their own which is anywhere from $450 - $600. while there are no "safety" issues involved with this faulty sensor, it doesn't make sense that ford would not correct this issue after building in all the "safety" features around the locking process and mechanisms.

The door ajar light came on and my drivers door was shut. eventually the latch completely fell off and the door handle too. we couldn't open the drivers side door or roll the window down. this is a known recall issue with other ford vehicles.

Drivers door lock stays open when door is closed, door ajar warning light stays on all the time i'm driving, dome lights stay on when i start driving and finally go off, dome lights and parking lights are on for an extended period after i have parked the car. i feel this is a safety issue because when i start driving all the lights in the car are on and i can't tell if on going traffic is coming or not at night, very dangerous for anyone going through this problem.

Received intermittent traction system warnings while driving 2011 ford edge and in addition to the warnings car drove very differently -like it was bogged down and acceleration was difficult. in order to correct the problem i pulled over and turned off car and then turned it back on - once i did that the warning was gone and the car drove normally again. this error would pop up randomly on different days and would be resolved with a power down and restart. then another day i received awd warning and when this happened the power to the wheels seemed to disappear and the car seemed to just be rolling slowly so i hit the gas to accelerate and the car did nothing no acceleration. i pulled the car over and shut it off and turned it back on and the error was gone and the car drove normally. these errors scared me as i drive on the highway with my small kids and if it happened on the highway i am certain a car suddenly losing acceleration in highway traffic could lead to a crash/tragedy. i took the car in to a local ford dealer and was told that the diagnostics did not show anything however through their research they determined that a software upgrade might resolve the problem. why is this not a recall? i do not understand why i the customer am held responsible to pay for the labor for a software upgrade. if there is documentation to support that a software upgrade can resolve these issues and keep the customer safe should a recall not be issued to help prevent a customer losing power to their car and maybe resulting in a crash. i think this warrants an investigation. i hope i can at least put the word out there to other ford owners to raise awareness and hopefully gain a recall so that no one is injured as a result of this.

Driver's door ajar light stays on even after door is closed.

Code p2111 occurs and at stop light engine appears to almost stall. while driving the stability control tuns off, low oil pressure light comes on, and check engine light comes on. problem goes away while driving after a second. at the stop light, it begins every time you come to the stop light. ford says nothing is wrong but this appears to be another throttle body issue with ford edges.

Tl* the contact owns a 2011 ford edge. upon starting the vehicle, the door ajar warning indicator illuminated and chimed. the contact attempted to lock the doors, but the locks failed. the dealer diagnosed that the latch malfunctioned. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 80,000. the vin was unavailable.

Tl* the contact owns a 2011 ford edge. the contact stated that while driving at 55 mph, the check engine warning light illuminated. the vehicle was taken to the dealer to have a diagnostic performed which located the failure at the water pump that caused the fluid to leak into the engine. the dealer advised that the engine needed to replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not available. the failure mileage was 101,000.

When driver side door is shut light stays on and says door is ajar, makes battery run out of juice. passenger side air bag is off at all times even when passenger is sitting in seat.

Front driver side door switch does not operate properly causing false indication that door is not closed. warning indicator can be overridden but this can cause a potential hazard if driver routinely ignores indicator and the door is not actually latched. based on my on line search this is a common problem with this model. i consider this a serious safety issue. this issue should be investigated for a potential recall. this condition exists while the car is stationary or in motion.

"door ajar" sensor on driver's door not sensing when door is shut causing doors not to lock automatically when in motion at any speed and causing battery drainage as lights will not turn off after being locked when parked, which also exposes contents of vehicle for potential theft.

Driver door ajar! when the door is closed! uhh left me stranded twice because it ran down my battery.. there needs to be a recall! paid too much for this vehicle!

Rear drivers side door latch is malfunctioning. the sensor light in the instrument panel continually says door open and the interior lights stay on while driving. this significantly impacts nighttime visibility and creates unsafe driving conditions.

Ford edge 2011 - door ajar when door is closed. very poor construction of this part. the door sensor is located in the door latch. the door ajar will not let you lock your car doors and also keeps your overhead dome light on therefore draining your car battery. ford should recall this as they know it is a huge problem and a defective part. this can happen on all doors and at $500 each you are having to pay $2,000.00 just to keep this from draining your battery. how can anyone think this is ok? i never even use my back seat and my car only has 83,000 miles. if you have an extended warranty , strange it does not cover this. you can only buy this part from ford. this is not right . ford used faulty parts., yet they seem to think it's ok because they said there are no recalls because no one died. is that what is takes to have a recall ? ford knows this is wrong, yet will not recall because they don't have to.

Driver side door ajar light is on . have to drive after sunset with dome light on. repair by ford dealer on 7/2016 and again on 4/2017

Door ajar warning front driver passenger doors remain on with doors closed. doors will not lock and interior lights remain on while car is stopped and in motion.

Door ajar light keep being on and i cannot find the problem. the door is shut but light stays on. it keeps running my battery down and has been a problem for 6 months.

Door ajar switch not working properly

Door ajar light keeps coming on. drains battery, can't lock door in fear of alarm going off. first time at 4:30 am! can be stationary or moving

Driver door ajar light stays on and wont go off after several attempts. door is for sure shut and lights stay on and doors will not lock. this is dangerous, especially with small children in the car.

The drivers side rear door ajar light stays on after opening and closing the door. door ajar light comes on randomly and will sometimes go out after opening and closing the door after several attempts. the door ajar light will come on after the car has been stationary for both short and long periods of time. the dome light will stay on if the door ajar light stays on. we had the same issue happen with the drivers side door and had to pay to have it replaced. this is apparently a defective part for this year and model and would like to have it replaced.

Drivers side door latch is defective. the door ajar signal illuminates, but the door is not ajar or if it is cannot be closed.

Door ajar warning light is always on, this keep lights in the vehicle on and will not allow doors in vehicle to be locked while car is moving. ford should fix this problem through a recall.

I now have had 2 door sensors go bad. i know of many people with faulty sensors. this not only is a safety hazard because the dome lights never go out, but you never know the true position of the doors. the cars dome lights stay on after you get out and lock it causing dead batteries! i've had to replace two batteries and a door sensor already. this is ridiculous. not to mention very expensive. i just bought a house and had a baby.

Faulty door latch on driver side. dash display indicates door ajar when it is closed. because of this problem the dome light stays on and runs down the battery. dangerous to drive with dome light on. this happens intermittently and it is my understanding this is a ongoing problem with this and other model ford vehicles.

Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar sensor was illuminated. the vehicle was taken to the dealer where it was diagnosed that the rear driver side door latch failed and needed to be replaced. the manufacturer advised the contact to file a complaint with nhtsa. the failure mileage was approximately 121,000.

Tl* the contact owns a 2011 ford edge. the contact stated that the driver's door ajar warning indicator illuminated. the contact stated that the failure was intermittent, but eventually evolved to a consistent failure. the vehicle was taken to the dealer where it was diagnosed that the door latch was defective and needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 77,100. the consumer requested a non-takata replacement for the airbag recall. updated 08/10/2017*js

Drivers door latch had to be replaced as the warning light on the dash would not go off and eventually the doom light stayed on over night as well. if the car was running, the warning light was on.

Tl* the contact owns a 2011 ford edge. while driving various speeds, the driver's door ajar warning indicator illuminated. as a result, all the doors failed to automatically lock. the vehicle was taken to the dealer where it was diagnosed that the front driver's door latch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the failure mileage was 130,000.

Tl* the contact owns a 2011 ford edge. the contact stated that while driving at any speed, the driver side door remained open and the door ajar warning light illuminated. the failure was not diagnosed. the manufacturer was made aware of the failure and stated that the failure was covered by the warranty. the failure was not remedied. the failure mileage was approximately 49,000. the vin was not provided.

The apim is bad, no radio, can turn heat/air on but cannot control, doesn't light up paying for siren radio and cannot use it. thought it was something simple, found out different. had back up camera fixed previously and the next thing was this problem.

Both when the car is stationary and moving the driver's side door will be closed but the dashboard indicator will say the driver's side door is ajar despite the door being securely closed. this results in the interior overhead lights staying on for up to five minutes. additionally, the doors will not lock despite trying to lock them using the locking button located on the door or the key fob. this began happening about a year ago in march 2016. i know many other 2011 ford edge drivers suffer from this same problem. this is a safety hazard because the lights remain on making it dangerous to drive at night and drains the battery leaving the driver stranded due to a dead battery. the unlocked doors could result in someone opening the door in a dangerous neighborhood and forcing the driver or passenger form the vehicle. this needs to be fixed immediately or ford will no longer receive my business.

Tl* the contact owns a 2011 ford edge. while turning the vehicle with the accelerator pedal depressed, the vehicle stalled and the check engine and power train warning indicators illuminated. the vehicle was able to restart on the second attempt, but the failure recurred. the vehicle was taken to two different dealers, but they were unable to duplicate the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 90,000.

Driver door ajar. interior light stays on. cannot lock door. battery drains. have been to service once already, cost $250.00 and issue is not resolved.

The rear passenger door on the driver side of my 2011 ford edge continuously shows on the dash that the door is ajar even when it is not. i have to stop, get out of the car, open and close it (sometimes multiple times) to get it to shut off. despite being very annoying, it is also causing my battery to work extra hard because if you don't get the warning indicator to shut off when you park the car, the several of the car lights will stay on. it is also distracting to see this warning light on the dash while driving the car.

The driver side front door will close properly, yet the dashboard displays a door ajar signal and chimes to warn the door is not completely closed. this issue will not allow the automatic door lock mechanism to engage, therefore creating a safety concern when the vehicle is in motion. moreover, when attempting to secure the vehicle with the remote door lock knob, the vehicle will remain unlocked. this issue has been confirmed by countless ford edge owners. this is the second time this happens. it was originally done under warranty when the vehicle had less than 36000 miles. it has 69000 miles now.

Tl* the contact owns a 2011 ford edge. the contact stated that the driver's side door failed to latch correctly and the door ajar warning indicator illuminated. the vehicle was taken to a dealer where it was diagnosed that the door latch sensor was malfunctioning and needed replacement. the vehicle was repaired, but the issue persisted. the vehicle was taken back and forth to the dealer several times. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Rear passenger door ajar sensor - the sensor comes on several times a week even though the rear passenger door is completely closed (no one rides in the back seat so i know it is not being opened manually). this started happening around november 2016. i am not sure if the issue is with the door latch or the sensor itself. when this occurs, the interior lights stay on, which is distracting, especially at night. i am worried that the door may fly open while i am driving. this is a safety hazard. i saw there are tens of thousands of complaints about this issue. it should be recalled so ford can fix it for free.

Throttle body recall. ford has replaced the throttle body twice already and my car is once again acting up. i press the gas and the car does not go. has caused me to have some very close calls to getting into serious accidents. brought my car into ford once again and they cannot find the problem. i had stopped to take a left at a busy intersection, a truck was coming from the right. i go to press the gas and the car wouldn't go and then all of a sudden felt like it kicked into gear. i had rolled forward slightly and was nearly hit by this oncoming truck. the next time i pressed the gas to go, it went just fine.

Driving in middle lane on highway during rush hour and suddenly lost acceleration. thankfully i was able to avoid being rear ended and coast to shoulder of highway. after turning the car on anf off a couple of times, the car responded when i pushed accelerator. i was able to drive a 1/10 of a mile to a lincoln dealer and leave my car there. after googling the issue, i see many people have had this issue with fords, some have been recalled, some have had warranties extended to fix..(even a class action law suit exists!) but, i received no notification from ford that this could be an issue. i also discovered that quite a few people say they were in accidents due to this issue.this is extremely dangerous and i narrowly escaped causing a multi car accident!! ford needs to be forced to fix this issue immediately and to notify all those in danger before someone gets killed!!

Door wouldnt latch. got out of car to try and close door. door handle fell off. but door latched. got into car. door was latched. started driving door came unlatched and opened while driving.

Tl* the contact owns a 2011 ford edge. while driving at any speed, all four doors unlocked and the interior lighting remained illuminated. in addition, the door ajar warning indicator illuminated. the vehicle was taken to the dealer (shamaley ford in el paso, tx), but the cause of the failure could not be diagnosed. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was approximately 40,000.

Driver door ajar light would come on even if the door was closed. i would attempt to close the door several times and it would not turn off the light. discover it was an issue with the door latch which houses the sensor/switch for the ajar light. interior lights would stay on while driving due to the vehicle thinking the door was open. my girlfriend has a 2008 ford edge and has the same issue with her vehicle. i purchased mine thinking ford addressed this issue. light has come on while driving and stationary.

Door ajar issue. even when all doors shut, slammed shut, closed nicely, shows as driver door ajar. this is also when locking the car and arming the alarm

Driver's door ajar light stays on along with interior lights when door is closed

I have had my door ajar sensors malfunction 3 seperate times. this issue has been fixed twice under warranty. this 3rd time i have been quoted $800+ to fix this because now both doors are malfunctioning. this is a huge annoyance and a safety hazard. this makes my doom lights stay on and will not allow me to lock my doors while i am using my car, which is extremely scary.

Faulty door ajar switch - replaced door ajar switch in driver door at 39,500 and again 91,000 miles. rear driver side door has produced the same issue and is now consistent for 1 month.

Door latch issues - door latches are faulty and causes battery to drain, lights to come on and off, you are also not sure if the door is closed or open (safety issue) i have seen many complaints on this issue. why no recall

Door ajar warning light stays on when the door is closed. this causes to interior dome light to stay on when driving down the road. this is a safety issue. driving after dark with the dome light staying on interferes with the drivers ability to see out and decreases the driver's vision of the road ahead.

Alert stating "awd off" and an image of a wrench suddenly came on while driving. car sputtered and was unable to accelerate. pulled over, turned car off and waited a few minutes. when turned back on, alert was off. luckily i was on a residential street, but could pose a dangerous situation if on the highway or during traffic due to inability to accelerate or drive car.

The driver side door sensor is bad. the vehicle is unsafe because the sensor remains on all the time even when the door is closed. so if the door is ever open, you would not know because all the sensors are bad so you assume it is just an error message. also - on this vehicle - the brakes feel spongy at times and are not good, even though having the brakes looked at and they have checked as confirmed sound with new rotors and pads.

My back up camera is very erratic. sometimes the image comes on the screen upside down and sometimes not at all. sometimes the sreen if filled with yellow lines interfering with the image as well.

The drivers side "door ajar" indicator light will not go off after car is started. this affects the interior lights and parking lights after the car is turned off. most immediate affect is a drained/dead battery. also safety concerns because interior lights remain on at night for some time making visibility difficult when beginning to initially drive.

Passenger door ajar light stays on when door is closed

Door ajar light remains on-vehicle will not lock while in motion-interior lights will not turn off while parked-electrical components drain battery as if the door remains open at all times even when the door is closed-needs to be recalled and fixed for ford owners as this is not the only ford vehicle with this problem-ford needs to stand behind their product and step up

During acceleration the car shakes, loses acceleration and cuts out. it has happened 4 times this week (in traffic) to the point where i had to kick on the hazards really quick and find my way to safety. once it is cut off, put in park and restarted it acts like nothing was ever wrong. the only light that comes on it the yellow wrench on the dash with no other warnings or information.

This vehicle has 64,000 miles and the driver side door has the door ajar problem, door ajar warning stays on if door is open or closed, also from the looks of things this problem has been issued one or more times in the past.. there needs to be a recall for this, searching the problem i have found that this problem is big with many ford products and for me will decide if i buy american made vehicles in the future. also i have four more doors that use the same ajar system just waiting to go bad.

I have a 2011 ford edge. door ajar light stays on and does not turn interior light out. it has become very dangerous and difficult to see when driving at night. i am also not able to lock my doors. this is a safety issue and should absolutely be recalled!!! not acceptable that ford has not been required to correct this siruation.

My drivers door will not latch. due to this my dome light remains on which causes it to be dangerous to drive my car at night. it also drains my battery on a regular basis. my local dealer did something after i purchased the vehicle to "fix it", however it has continued to happen since i purchased the vehicle from a ford dealer almost to years ago.

Car driving at any speed will abruptly show yellow wrench, lose power and acceleration, steering becomes heavy and you have to fight to get the now shaking car to side of road. after switching off ignition, waiting ten seconds, it restarts and runs perfectly for another few weeks. dealership cannot replicate issue. my research points in throttle body assembly issue. has happened about 12 times in 18 months. each of differing terror and danger, but no-one can help, despite others online having same issue.

Notification of a brake booster failure. my car is serviced regularly and the brakes werelways stated as normal. i seen an alert on your website about the brake booster and when i talked to ford the woman stated if you are not having problems ford will not do anything. i guess you have to get in an accident. she did say i could take it to a ford dealer and have them look at it which means i bear the cost since it is beyond warranty. since i contacted ford the brake booster failed and had to be replaced. i nearly got injured as the vehicle would not stop and kept rolling.. there was 81000 miles on the vehicle. another problem the vehicle is having is a driver side door ajar warning indication. i had it repaired once at 23156 miles. i now have it again. there has to be a defect in the door mechanism. i hear ford has a fix as a work around. when the brake booster failed the vehicle was in motion and was very difficult to stop as the pedal would not depress and remained hard and full

Driver side door ajar alert. the interior lights will not shut off due to a faulty door latch. this is a major safety concern especially when driving in reverse and not being able to see because the light is on!!!

I have a 2011 ford edge, the door ajar symbol remains on, this allows the courtesy lights to remain on and drain the battery, i have ran electrical contact cleaner through one of the bolt holes and sprayed wd40, it worked for a little awhile, but now the lights stays on at all times, and drains the battery. this leaves my wife and child stranded at times, while aaa arrives to jump the dead battery. ford needs to fix the door latch problem, i have a local quote to replace the latch....$500.00 through ford .....before i the, consumer of a made in the usa product pay $500.00 to get the latch replaced i will trade the vehicle in for a chevrolet!!! please recall this latch problem

Ford edge 2011 just over 39,000 mile drivers side door ajar light would come on often but after closing several times would get it to turn off. cleaned and lubed door lock area, and helped problem for a short time. now light is on permanently, doors will not lock via automatic nor interior door lock switch while driving. exterior door switch number pad will not lock door while parked. removed 15 amp interior light fuse to avoid battery drainage.

1. a wrench shaped light came on from instrument panel, and having a sudden loss of power while driving. 2. the accelerator stops working or has extremely limited power. 3. after power off the vehicle and wait for 10-15 minutes to restart the vehicle, the wrench shaped light goes away and the vehicle in drivable condition again. but the problem could happen again within a day or in few days. it is really dangerous while during in highway or in busy roads when this problem occurred. the problem happens randomly. sometimes it could happen several times in a day, sometimes it won’t happen in a week. i called ford dealers and they said to diagnostic it for $98 and only when the symptom happens they will be able to find the real cause. i searched online and it’s a very common problem to 2010 -2013 ford edge owners.

Door ajar light stays on all the time, this cause the doors to not be able to lock, the interior light stays on for an extended period of time. when the interior lights stay on at night it makes driving difficult at times. the interior lights staying on in the winter time have also made it drain the battery down so vehicle has to be jump started.

Lights stay on after parking inside and mirror lights. when driving interior lights stay on til a certain speed but doors do not lock and door ajar light stays on. the doors lock and the door light goes off spontaneously. also brakes feel spongy and pedal feels like it goes to the floor.

Driver side front door switch failed. door ajar light always on. doors will not auto lock when driving due to the computer thinking the door is still open. dome lights are always which shortens the life of the battery.

Door ajar warning comes on. 44,000 miles, garage stored. alarms in middle of night. doors will not lock. lights come on and kill battery. back up camera does not work with this warning. this may happen when you enter the vehicle, going down the road, are just parked in garage.

When closing the driver's side door, the door ajar message appears and the dome light stays on. it takes several attempts to get the door to close. there are times while driving that the door will indicate being open long after first closing the door prior to leaving the departure point. after departing home or work, the door will indicate it is closed but actually it is not closed and after driving down the road a mile or so, it will indicate it open and once again it will take several attempts to ensure it is closed and will not open while driving.

My ford. edge has a problem with a module system that it is outdated mechanic told me that if i dont take it to the ford dealer to get it recall it can cause my car to over heat nd catch fire.

Tl* the contact owns a 2011 ford edge. while driving 30 mph, the interior lighting illuminated. the following day, the security alarm sounded on and off constantly. once the contact entered the vehicle, the door ajar indicator illuminated. the contact was stranded many times due to the failures. the dealer was notified. the vehicle was not diagnosed nor repaired. the failure mileage was 55,000.

Driver-side door latch. constant door ajar alert. will not allow doors to lock and interior lights stay on. this has been ongoing for a month prior to this post.

Door ajar light - stays on and keeps the interior lights on. all doors are shut, and lights still stay on because of door ajar light. it has killed the battery several times leaving me stranded in several places.

I was on my way to work on 9/2/16 making a left hand turn when i loss acceleration. the car was still running but i had no gas pedal. i was able to limp to the side of the road, thank god i did not get rear ended. the panel showed a wrench. i was towed to a shop and they cleaned the throttle body and said i should be good to go. well yesterday got up to go to the grocery store and the same thing happened, no acceleration. it took me 20 mins to get around the block and back into my garage. my car only has appx. 40,000 miles and i feel it is unsafe to drive. upon researching this problem i am not the only one having this problem. as you can see hear http://www.carcomplaints.com/ford/edge/2011/engine/loses_power_wrench_light_on.shtml. i feel like ford's is waiting for someone to get hurt or worse to address this issue. any help you may offer would be appreciated.

Door latch and door ajar light issues. when the door is closed, the door ajar warning light remains on. this causes several safety issues. it will not allow for the door to lock. the dome lights remain on whether the vehicle is parked or driving. the domes lights remaining on will also drain the car battery. it has been repaired by the dealer two times prior, but the repair doesn't last long. this is a major issue for the vehicle.

Tamara recall. ford edge 2011 : door ajar light won't turn off when door is closed. dome lights stay on, and can be very dangerous when driving at night

I have no control over all things that are controlled through the touch screen: heat, a/c, audio, bluetooth and sync with other devices, , etc. it's black. i was told to disconnect the battery, let it sit for five minutes, hook it up and it will restart. no luck. tried it again and let the battery unhooked over night, still nothing. it started about 2 months ago and would be out for a day or so but would finally come back on but not now it has been out for 2 weeks and i've tried this process over and over and nothing. very frustrated!!!!!!!!!!!!!!!!!!

After the car is srarted the door ajar warning is displayed. the warning can be cleared, but the power door locks malfunction. the doors will lock,but they imediatly unlock. this is the case anytime, anywhere the car is running. going on for several months.

Tl* the contact owns a 2011 ford edge. the contact stated that after having maintenance performed, the transmission failed to shift without warning. the vehicle was taken to an independent mechanic. the technician diagnosed that the pressure plate cracked and as a result, the transmission needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 24,950.

Door ajar warning stays on even when the door is closed, preventing the dome light from going off and the door from locking while driving. infrequently when i reopen the door and slam it shut the driver's door ajar and light will go off. if it does not and i have to back up it is very hard to see.

Two door ajar lights on our 2011 edge remain on at all times. bea aide of this i am forced to drive at night with the interior lights on. this is unsafe and very distracting for us and other drivers. one of these doors is my daughters which we are very uneasy about. we are aware how big this problem is and people are desperate for help!!! i wrote to ford but they said they can't help because there are no recalls and they can't find any record of our car being at a ford dealer so i just sent them the invoice. i cannot believe there are so many vehicles with the same problem and ford won't do anything about it.

Drivers side door latch not working - causing warning light and not enabling safety/security systems to engage when driving vehicle. vehicle is stationary, happens when getting in and out of car. also, dome lights remain on after car is parked causing battery to die.

Door ajar warning came on with the door closed has very quickly got worse car will not lock properly when off anyone can press the keypad and get in the car so potential break in and door do not lock while driving safety issue if my daughter reaches for the door while driving the dome lights stay on while driving safety hazard while driving at night. there needs to be a recall as i'm about to spend hundreds to get this fixed and it could potentially happen again !

Door ajar warning stays on even when the door is closed, preventing the dome light from going off and the door from locking while driving.

"driver door ajar" warning on dash, and interior lights on, while door closed. interior lights on at night interfere with night vision and, especially, rear view mirror vision. also drains battery over night. started as an intermittent problem, but now constant.

Tl* the contact owns a 2011 ford edge. while the vehicle was parked, the door ajar warning light illuminated even though all the doors were closed. the failure recurred on numerous occasions. the vehicle was taken to a dealer where it was diagnosed that the door latches needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 36,000.

My vehicle smells like gas after 5 minutes driving. took the vehicle to the dealer they could tell me the problem and insisted they did not smell nothing. i very concern. i can't drive the vehicle like this. the gas smell its bad. i found a recall on the body control module on this vehicle. please help me fixed this problem.

The door ajar warning will not turn off. makes it impossible to lock the doors when traveling,

Safety recall driver door sencer on my dash board registers my door isn't closed. dome light stays on and my doors won't lock.no matter how many times u close it it won't cut off. concerns me because what if my door isn't closed and it opens up while driving. i just bought this car used. i also smell burning rubbery hey my vents when idling.

Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar warning light illuminated even though all the doors were closed. as a result, the contact was unable to lock the doors. the interior dome light remained illuminated and caused the battery to drain. in addition, the contact stated that the brake pedal was depressed, but failed to function. the contact had to pump the brake pedal in order to stop the vehicle. the dealer diagnosed that the brake booster needed to be replaced. the vehicle was repaired per a voluntary recall by the manufacturer; however, the failure recurred. the dealer diagnosed that the door latch and sensor needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failures. the failure mileage was 30,000.

The driver side door sensor is continually saying the door is open, when it is closed. the lights stay on, the locks won't lock while driving.

I purchased the certified used edge in october of 2013. i have a major problem with the vehicle it has lost all power on me twice in the last month. once while sitting idle and just tonight while driving 65 mph on the highway. the wrench light came on and i had just enough time to put my hazard lights on to alert the vehicle approaching my vehicle. it took several minutes for me to get to the side of the highway as i was in the middle lane. i called for aaa to have the vehicle towed home. while waiting i turned the vehicle off. just as the tow truck arrived i turned the vehicle back on and the wrench symbol was gone. i do not feel safe driving this vehicle so i still had it towed. i will be taking it to the shop on monday morning. hopefully they can find and fix the issue. this seems to be a very dangerous issue. i could have been rear ended or killed in a horrible accident. i have been searching online to see if this is a common problem and it seems as if many ford edge owners have experienced this problem. then i checked for a recall and cannot seem to find one. i would hate for someone to be seriously injured before this problem is solved or dealt with by ford motors.

The door ajar light is staying on even after the door is shut. the interior and outside lights will stay on after shutting door, causing the vehicle to lose battery power if not detected early. if it is daylight this may be hard to see. it also does not let you engage the alarm, or even worse the alarm will go off for no apparent reason, also draining the battery if not detected early. i've only had this car a few months, but has been a problem since day one. i thought it was something that i was doing wrong until i did a little research and found out that i was not the only one having this problem.

The door ajar lamp indicates that the driver's side front door is ajar even though it is closed. this prevents any of the doors from being locked.

Door ajar warning light comes on because of a faulty sensor. only comes on when vehicle is first started and makes the automatic locks useless. interior light stays on, doors will not lock automatically, or can they be locked remotely. seems to be a very common issue with many ford products.

Door ajar stays on even when door is closed, drivers door and passenger door. dome lights stay on and doors do not lock when driving, also comes on in middle of night when the car is just setting and nobody around it. at night when you are trying to back up the light is affecting the sight since it glares in your eyes causing you to be unable to see what is around you. i put a date of today but this has been going on for a month.

Tl* the contact owns a 2011 ford edge. the contact stated that the warning light for the driver's door was illuminated, which indicated that the door was not locked despite the locks being activated. the interior lighting also remained illuminated due to the failure. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 70,000.

On october 2016, the driver was westbound on 2 lane route 40 near springfield, ohio. a medical condition caused the driver to pass out. the auto veered off the road initially traveling approximately 40 miles per hour. it crossed through a yard and hit nose first into a hill. almost $10,000 worth of damage was caused to the front end of the vehicle. the airbag did not inflate and the driver sustained head and facial injuries due to contact with the steering wheel. the driver also sustained deep brusing to the chest due to the seat belt restraint. we are interested to know why the airbag did not inflate and protect the driver. the head injuries and vision problems continue to restrict the driver form being able to drive again.

2011 ford edge door ajar light remains on even when door is shut tightly. this keeps dome lights on in car and kills the battery. had to slam car door 20 times tonight when i arrived home to get light to go out. searched internet and saw that many people are having this issue and that in oct 2016 nhtsa launched investigation into this after of 1500 complaints! called ford service they said there no recall on this, so no customer service assistance. told me to go to dealer and have problem diagnosed. told to keep receipt because if recalled in future you can be reimbursed. how can they ignore some many complaints?? some internet posts about issue claimed their door opened while driving... this is very scary!

Driver's door ajar light stays on even when the door is closed.

Although the driver side front door is closed, "door ajar" warning is still illuminated, car does not allow locking of doors while this warning appears. also, dome light remains on for several minutes, which is a hazard for night-time driving. this warning appears whether or not the vehicle is in motion.

The door ajar light stays on even when the doors are closed. this then drains battery and leaves driver stranded. it also keeps the interior lights from shutting down because the system thinks the door is ajar. it doesn't matter if the car is running or not this happens.

I received a recall for the break booster and had it repaired august 2015. in december 2016, the part failed again, as i was driving down the mountain and was out of warranty, had to pay 700.00 for repair. on march 15, 2017, part failed, while i was parking again, which it is covered by warranty, however, there is something seriously wrong for the brake system to continually fail and ford does not want to respond to my concern.

The drivers side door latch does not catch. this causes the "drivers door ajar" warning. this also causes the lights to no turn off when the car is parked and turned off. this resulting the battery being drained. when battery is drained the car won't start and can leave the driver stranded.

The door ajar light stays on when the front passenger door is closed. it is very intermittent. the door is closed, but the door ajar warning light remains on. this is a problem when getting out of the vehicle because the dome lights and the lights under the outside of the mirrors remain on. the second issue is when you use the key fob to lock the car, it beeps twice saying the door is still open and will not lock. it is a safety issue because of the false sense that you have secured your vehicle, but cant because of a sensor problem. it come on as soon as you open the door to get in the vehicle to go somewhere. the problem is the door ajar sensor is built into the door latch itself and have read that the cost to replace with labor is just over $400 dollars. if this happens in the remaining 3 doors or the hatch that would end up costing over $2,000 dollars over the life of the vehicle. i have never paid that price for normal wear and tear on a vehicle.

The "my ford touch" system completely shut down, starting in nov. 2015. the system controls rear view camera and hands free cell calls among other things. the system came back on and again failed at various times through 2016. i had to remove the battery connection and reconnect , as directed in ford website ( key reset). it again failed in jan 2017 and finally it failed completely march 2017. i never received any communication regarding updates to the system. when you get used to the rear view camera system and hands free calls , it is a major safety concern when it is not available.

Really two complaints: 1) dash/center console lights not shutting down properly and repeatedly turn on/off when car is turned off. results in battery draw and frequent dead batteries and 2) door latch warning light will not turn off and doors do not lock properly when being driven.

The passenger door is showing on panel as "door ajar" even though it is closed. it will not lock and the dome light will not shut off therefore draining my battery too.

The driver door is showing "door ajar" even though it is shut. the panel lights and dome light will not shut off. the doors will not lock. the battery is being drained from the lights not turning off.

Back up camera is only working intermittently and if the camera does work- most of the time the image is upside down. upon researching this issue online i found that many others are experiencing this issue. many suggesting resetting the mytouch system to factory settings to reset camera. i did this- it did not work. brought car to dealer today and was told camera s bad- cost of new camera $790!!! if this is an issue for many people ford should be assisting with repairs and fixing issue.

Door ajar light on all the time due to a faulty door latch. this issue causes the interior lights to stay on draining the battery and causing a hazard when driving at night. also, the doors will not lock when driving, which can be a hazard in certain situations. the cost to make this repair through ford is approximately $400, which i do not have in my budget. please do a recall for this problem, since it seems to be a recurring issue for this model. problem began as intermittent and has now become constant. first noticed problem around july of 2016

The driver's side door sensor is broken, causing the car to keep interior lights on for extended periods of time even when the car is on and driving. this causes difficulty driving in the dark as vision is hindered. the lights also stay on for 10-15 minutes after the car is turned off and locked, and will also come on at intermittent periods of time while the car is off. this problem causes the car battery to drain, resulting in a dead car battery. the car doors do not lock once the car is on and the "door ajar" light is indicated. the "door ajar" light may come on every time the car is driven in a day or may only come on periodically over several days. when on, the light indicator will stay on when the car is stationary and in motion.

Yesterday, i reported issue with driver side "door ajar" indicator light not turning off. took the car to ford dealer today and was told, upon inspection, that the passenger side "door ajar" switch is also beginning to fail. they wanted over $500 to fix each switch. if both door parts are failing at the same time, this is not a coincidence. i informed them that i researched the issue and found that the nhtsb re-opened investigation into this issue after receiving more than 1500 complaints and they said that they weren't told to issue a recall yet, so the repair is not covered. these parts are obviously defective- why are customers having to pay out of pocket for repairs?? bad enough we suffer the inconvenience of being without cars for repair time. nhtsb needs to step in and force ford to issue a recall. obviously ford will not do it on their own.

Shift to park warning indicator keeps coming on when the vehicle is already in park and the vehicle is shutoff. this causes the whole cluster to light up and will eventually run the battery down leaving a person stranded. ford is aware of this issue as it occurs on several models. they need to recall this defect in the shifter assembly.

The left drivers door sensor remains on after the door is closed or locked. the indoor lights remain on for several minutes after the door is locked when the car is either tuned off or on. the lights turn on periodically when the car is turned off. the doors cannot be locked when the car is running.

Door ajar lights stays on , draining the battery and it is also a safety issue

I purchased my car 9/23/14. my passenger and left rear doors continue to indicate doors ajar when they're indeed closed. this has caused me to replace my battery twice in 2yrs. extremely costly and frustrating! because the interior lights stay on, it's draining my battery!!! we as customers need ford to do their part as a reparable manufacturer and take care of this grossly defective part! i'm a woman and a mother, there's nothing worse than being stranded bc your door light won't go off, yet again drawing the battery. this is too dangerous! the doors wont even lock because of this issue. it's baffling that ford doesn't see this as a danger to their customers. at this point i won't ever buy another ford nor will i recommend this vehicle to anyone else!!

I have a 2011 ford edge 2nd yr the door ajar light stays on which keeps all the interior lights on and draining the battery. i've had the sensor replaced once but it started again 6 months later. the dealer aside i need to replace them all at 400 dollars a door i've replaced the battery twice at 230 dollars each because the speedometer reads 60mph when the car is sitting still has to be fixed and the my key needs to be reprogrammed. it's a hazard at night because the dome lights stay on while trying to drive. and the dead battery has left me and my family stranded twice. .

Door ajar light stays on when all doors are completely closed,, & will not let you lock doors.. also runs battery down. sometimes does not come on until you are moving!!

I bought the 2001 edge used. after two days i noticed the passenger door open alarm came on and i could not remove it. bad sensors. now, both the passenger and driver door alarms stay on. and, it will not allow me to lock my doors, so when i drive the doors are unlocked. my grand daughter opened a back door at a stop light. in addition, due to the sensors, the dome light stays on and drains my battery. looking this up there are a lot of complaints about this issue. to test the issue while driving, my brother opened the door on the interstate doing 70 mph. when i try to lock the doors they reopen immediately. this is a dangerous situation. it happened 2/6/2017 and has remained this way.

Door ajar light won't go out when closing door, or light just randomly comes on while driving, this is causing dome lights and console light to come on and stay , which can be dangerous in the dark the lights are draining battery even when cars not running , this could leave driver stranded with dead battery at anytime

Door ajar indicator showing when door is properly closed. draining battery and uninspectable

Door ajar not sensing door closed on front right door. the lights stay on while all doors are closed and the doors will not lock while in motion.

The rear driver-side door indicator switch has become unreliable. it now indicates the rear driver-side door is open a majority of the time. because the car thinks the door is not closed, interior lights do not dim reliably and the doors no longer lock reliably. i don't get the option to do so until the car is well under way.

Rear driver side door ajar light staying on. uncertain if door is shut or not. was first able to open and shut door several times and get it to turn off but now it is staying on causing my dome lights to stay on.

Door ajar light; doors unlock in drive; doors unlock in park after pressing lock; safety issue with this vehicle because passengers may open door while in motion; people could enter from outside while car is parked or stopped while in transit. problem has been ongoing since at least january 2014

1. october 3, 2016 — ford edge "door ajar" light problems are under investigation by the national highway traffic safety administration (nhtsa) after safety regulators received 1,560 complaints about 2011-2013 ford edge door ajar lights that stay on and cost a small fortune to repair. 2, ford edge the door ajar lights located on the instrument clusters stay on all the time even when all doors are closed and fully latched, leaving owners questioning if the doors are really closed. 3, other problems associated with the door ajar lights staying on, such as drained batteries from both the door ajar lights and the dome lights staying on. 4. the doors won't lock with the door ajar lights constantly illuminated and other owners say the doors open while driving. nhtsa says it doesn't know of any related crashes, but one person reported they suffered injuries due to the problem. 5. in addition to the safety hazards caused by the lights, owners say they have been forced to pay hundreds of dollars to fix problems those owners believe should be fixed under a ford recall. however, one edge owner said she was told by ford the vehicles hadn't been recalled because there hadn't been enough complaints. please note we were given a very high discount on the repair we were originally quoted $550.00!! 6. my driver door ajar light kept coming on. i didn't pay much attention to it; honestly just thought it was a sensor and i would take it in to get looked at. eventually the light stayed on all the time, and even made my interior light stay on as well. i took it to my local ford dealership this week, and it is not the door sensor, but the door latch. this is not covered under my warranty.

It started having problems with the breaks a couple of weeks ago when in the middle of the road the cars brakes failed and when all the way to the end of the pedal. first, i changed the rotors and pedals but it continued to had a problem, went to a pepboys where it was diagnosed a master cylinder problem. ordered the part and went to the dealer in mayaguez ford in puerto rico where they installed the part and they told me it had a recall for the booster of the brakes, installed it free of charge, but the same day they changed the parts, i still had the same problems with no brakes for a couple of minutes and then it stabilized. it happens a couple of times a day. don't know what to do next.

Door ajar light stays on when the door is completely closed/latched. that does not allow to lock the doors automatically (after the speed is more than 5 mph) or even manually since they unlock immediately. that is a safety concern. also, the interior lights stay on until you drive, blinding you and this can be a safety issue at night.

The door ajar light comes on even though all doors or closed. the problem is that interior lights stay on and doors will not lock even when the car is off. this drains and kills the battery. ford states no recalls. after researching on internet, this has been happening with ford models for years with no fixes.

Door ajar light stays on even when door is closed. you are left unsure if the door is closed properly. it drains the battery over time as it leaves the lights on inside. my 16 year old will be driving soon and this is a safety issue that needs to be fixed by ford. this is not an issue that is caused due to wear and tear. *tr

Door ajar message on all the time

Tl* the contact owns a 2011 ford edge. the contact stated that the instrument panel lighting remained illuminated and the "door ajar" message was displayed. in addition, the dome light remained illuminated. the failure recurred numerous times. the manufacturer was notified. the vehicle was not repaired. the approximate failure mileage was 132,000.

The door latch sensor is failing causing the car to believe door is unlatched. this leaves dome light on inside car even while driving. i understand ford has recalled other models for this failure but not edge. *tr

Unable to pass emissions because the system resets itself on restart resulting in my emissions test sensors reporting incomplete instead of complete. same as fords 13e04 but my vin is not covered by that recall. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

My passenger door ajar light/alarm comes on randomly while driving down the road, and sometimes it happens after someone gets in and shuts the door. this weekend it happened while i was driving at night during terrible rain...causing the interior lights to come on and nearly blind the driver(me). it doesn't seem to know when the door is open/closed. this also keeps the car from locking correctly...it automatically unlocks because it thinks the door is open. last- the light will remain on when you exit the vehicle which ends up killing the battery. you might think it is ok- but it just decides to trigger the door ajar sensor and lights are on. this has happened in middle of the night, after i thought it was locked up and secure for the night. it also makes me wonder if the door latch is not working and the passenger may be at risk of falling out of the car. ford wants 450.00 to fix a safety problem that is widely complained about and should be remedied without cost to consumer. *tr

My 2011 ford edge sel was recalled for an issue with the brake booster system. it was taken in and ‘fixed’. 3 years later it started failing again and was apparently fixed. now 3 years later it’s failed again. these systems are designed to last up to 150,000 miles. i just hit 100,000 and will have to have it fixed fir the 3rd time. also because of the faulty system brake fluid has leaked onto the sway bar resulting in deterioration

While driving in the city was breaking to turn and the pedal compressed all the way to the floor. new rotators, brake pads and tires are on the vehicle and could have caused a major accident. why has ford not stepped up and made this recall? i'm scared to drive this vehicle or even put my family in it. now it just sits parked.

2011 ford edge limited, intermittent pedal fade. while depressing brake pedal, pedal will fade to the floor. eventually pedal will return to normal operation over time. brake booster and master have been replaced and are functioning normal. this issue is intermittent and extremely dangerous and should be addressed. this issue happens while driving, wife almost had multiple accidents due to the hcu valves sticking open on abs pump side and not closing. events get worse in colder conditions. vehicle has been in the shop multiple times, flushed with specified brake fluid, bled and mechanically bled. ford dealership stated that there is nothing else they can do for us. cost of repairs have surpassed $2900 worth of diagnostics and is still not fixed. vehicle is less than 90k miles on it and is currently unsafe to drive.

I i cannot remove the head rests on the rear seats. this has been a problem since i bought the vehicle in 2014, i believe. if i put the rear seats down, it's okay, but with them up, it blocks approx. 30% of view, out the back window. to me, that's a safety issue. i had taken it to a couple of different dealers, but been told it cannot be done. there are buttons to push (same as on the front seats), and the head rests can be raised and lowered, but not totallu removed as can be done with the fronts. also, seems when i go to the car wash, the rubber of the rear window wiper blade becomes torn. since i don't hardly ever use it, i thought i'd just remove it. again, to no avail. is the anything that can be done in that reguard? thanks for any help at all, that you might have.

Whenever vehicle hits bumps brake goes soft to floor. after a near miss collision, brakes now only go to floor. they do not work properly at all now. part is on national back order. part should be recalled. to many people affected and we are talking about braking!

Purchased a 2011 ford edge sel awd in 2020 with 139,000 miles. since i had it the brakes seemed to be hard when stepping on the brakes. fear of not stopping in time to avoid a accident. hope that ford motor co. would have a recall on the brakes. went on internet to find out there are many, many complaints with the brakes on ford edge 2011. looks like it might be due to a bad or defective brake booster. this is a huge safety issue and ford should have a recall on their brakes. why can not nhtsa force ford to fix this issue with a recall !? have not had a accident yet, but came close. where do i go from here? hope something can be done before someone gets killed. thank you phil

My passenger door ajar would come on and i know my door is shut. it’s starting to get bad now. the other day when i was driving on a city road my driver side door ajar light came on and then the door popped open a little to where i can hear the outside air coming in. i was driving for 10 minutes before this happen. this has to be fix soon.

91k miles and my brake pedal goes to the floor. brake pads are 50%, no leaking or contaminated brake fluid. does it in every driving condition, forward, reverse, and all speeds.

Fuel leak. there are recalls for the same parts on the 2012 and 2013 ford edge. just want to get my edge fixed so it does not catch fire

For almost 2 years my passenger door says open and leaves light on killing my battery and the door is closed

Breaks go out pedal goes to floor replaced break booster on recall ford knows about defective breaks system and new in 2011

Hydraulic control unit has failed causing an unsafe condition.

The 2011 ford edge brakes partially failed. car can still stop but pedal goes to the floor. it seems there may be metal in the hydraulic pump system caused by improper internal design (not properly lubricating possibly). this is a serious concern that could lead to a fatality. too many issues herein documented, garages seem to know of this on-going problem and a solution must be provided by ford. tis is a serious public safety issue..

Tl* the contact owns a 2011 ford edge. the contact stated that while attempting to accelerate from a stop at a traffic light, the engine remained running however, the vehicle failed to respond. the vehicle rolled into a parking lot and lunged forward before the contact turned off the vehicle. the vehicle was towed to sarasota ford (707 s. washington blvd, sarasota, fl 34236, (888) 349-4989) to be diagnosed. the mechanic was unable to duplicate the failure. the vehicle remained unrepaired at the dealer. the manufacturer had not been contacted. the failure mileage was 74,000.

Brakes failed. paddle went completely to the floor, city driving

The front passenger door ajar indicator light stays on even when the door is closed. this keeps the interior lights on and drains the battery and the car will not lock. this creates a safety issue when i have my grandchildren in the car and i cannot lock the car. also, i work around correctional facilities and it is required that we keep our cars locked. this problem is really stressing me out and i feel ford should be responsible for this issue. also, my air bag indicator lights stay on continously which is another safety issue. i'm not sure the airbags would deploy if i were in an accident.

Repeated issues with replacement of break components related to the overall system leading to inadequate performance and required replacement of abs module hcu and ecu replacement and reprogramming. the lack of proper performance of the break computer modules leads to the inability to control the vehicle if a sudden stop is required.. the vehicle is not being driven due to safety concerns of the inability to control the vehicle if a sudden stop is required.

Replaced rotors, calipers, pads on all 4 wheels after loss of most of the pedal while driving in city traffic. brakes were also due for replacement. bled brake system according to owners manual and still no pedal. limped the car to the dealer who advised that the master cylinder had to be replaced. also noted that the brake booster would be replaced under that extended warranty. this appears to be a common problem on these vehicles. most certainly a safety issue.

Upon fueling of vehicle a strong smell of fuel is present and after parking overnight a significant puddle of fuel is discovered under the vehicle. this is a sever issue which neededs to be recalled to prevent a catastrophic event.

Door sensor indicates door open even when manual closure of the latch mechanism. has caused multiple dead batteries and makes vehicle unreliable. ford denies extended warranty coverage because they claim its a "known manufactures defect"

My passenger door indicates that when closed that it is not. the dome light stays on and so does the dash indicator. it has also done it while driving down the road. creepy, since i'm disabled and have hands controls to drive. so i have to pull over and reclose the door. plus once the lights come on i can't see while driving at night. *tr

The drivers door ajar warning was activated on the instrument panel. the door was actually closed. the safety issue was the interior lights were on while driving, the doors could not be locked when driving and the battery was drained when the car was turned off for the night. there is a safety bulletin issued on the door latch and assembly. the dealer charged $468.00 to replace the door latch assembly. the documentation is the dealership paperwork given when i paid the bill. *tr

Edge has door ajar light issue that is cause by faulty door latches. door sensor incorrectly reads door(s) as being open that causes battery to drain and discharge. interior lighting comes on while vehicle is moving that may cause distraction while driving at night. issue occurs while vehicle is in motion and while stationary. *tr

Driver door ajar light remains on, doors would not lock and overhead lights remained on. issue was first reported 8/19/2016. the door ajar indicator light would remain on while the car was in motion and parked. the dealer notes indicate: "performed tsb 15-0013a, remove the door latch on one (1) front door and cycle the latch following the service procedure.". light remained off until 12/2016. the door ajar indicator would come on and not go off - both in motion and parked. on 1/13/17 dealer notes: "cause: 23943a trim panel - front door - remove and install (23942/23943) - l. 1 8t4z*7821813*b latch 23942a6r latch assembly - front door - replace (21812/21813/219a64/219a65) - l. i was charged a deductible of $50. i asked about a recall and was told there was none.

While driving in 4 lane road in inside lane still moving wanting to make left turn. (awd off light) came on and (wrench icon), lucky enough to limp i did get off the right side into a parking lot. had to get towed 45 miles to garage. checked on line it seems from what i could find it may have to with failed throttle body. that is what the service man thought when i called him about it. this hazard should be a recall very dangerous..

Driver door interlock switch consistently fails to work. this causes the interior lights to remain on until the car begins to travel forward and reach a certain speed. at night it is impossible to see anything behind you when backing up with the lights on. it has already caused an accident when i backed into a parked car. this is a very dangerous safety hazard as any person walking behind you could be hit.

Driver door would not close. several occasions the door closes to a "thump" as the door latch will not latch to the body. i would have to reach into the latch, while holding the door handle open, to push it up to get the door to latch.

Door sensor: door sensor light stays on becasuse either door latch or door sensor has been compromised. when the door sensor is 'on' or 'lit' system does not enable auto lock when speeds are over 10 mph. overhead lights stay on at low speeds.

Door ajar warning light remained on even when door was tightly closed. vehicle issue was repaired by ford dealer on 20 may 2016 at cost of $314.35

This vehicle has an internal water (coolant) pump that failed with no warning or indications of any type. when the pump fails the engine overheats rapidly and the engine shuts down and locks up. at the time of the failure, i was driving at highway speed and was forced to pull over immediately, fortunately traffic was light, or this could have caused a serious and catastrophic accident.

Driver door light ajar comes on even if the door is closed. it keeps the interior lights on for long periods of time and i had to replace a battery already. thought it was just a sensor.now i found out others are having the same problem... *tr

Takata recall the driver's side door latch does not work properly causing the alarm to go off unexpectedly, as well as "door ajar" displayed when you get into the vehicle and close the door. manually flipping the switch up with fingers sometimes works, but not reliable and seems to be a concern for driving down the interstate hearing air coming in because the door isn't securely latched. this needs to be addressed by ford as it seems to be an engineering error. *tr

Door ajar light stays on. not sure if door is opened or closed driver side.. worried that the door will open while driving. battery has died in the car already because the interior lights stay on. *tr

Tl* the contact owns a 2011 ford edge. the contact stated that driving at 60 mph, the accelerator pedal was depressed but the vehicle stalled. the engine warning light was illuminated. the vehicle was able to restart. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 80,000.

Tl* the contact owns a 2011 ford edge. while driving various speeds, the vehicle stalled without warning. the vehicle was able to restart and was towed to a dealer where it was diagnosed that the transfer case seized. the vehicle had not been repaired. the manufacturer was notified of the failure. the failure mileage was 130,412.

Front driver's and passenger's "door ajar" switch failed causing false indication of doors open, inoperative door locks and dome light to stay on while driving, and while parked dome light stays on causing battery drain. *tr

The driver door sensor is not working correctly. the driver door ajar notification remains on once the door is closed, and the interior light will not turn off. i also cannot lock my doors. i end up driving with the interior light on because it will not go out. at night time, this is especially dangerous, not to mention it drains the battery by staying on when not being driven. when i exit the car and shut the door, it takes me up to five minutes sometimes to open and re-shut the door to eventually get the sensor to register and the light to go off. it's ridiculous and frustrating. i hope that this issue will lead to a recall because i have seen a lot of complaints about it. my car just hit 62k miles. i saw others having the same issue at the same mileage.

Door ajar light remains on constantly. dome light stays on after car is off, draining the battery. unable to lock doors while car is running. dome light remains on until speed of 15 mph is reached, making it very difficult to see at night.

Tl* the contact owns a 2011 ford edge. when parking and exiting the vehicle, the dome light and door ajar warning indicator remained illuminated and would only go off when the vehicle was shifted into drive. the dealer diagnosed that the door latch needed to be replaced, but was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 65,000.

Door ajar will not turn off for drivers door. problem is intermittent, however more constant when it is hot out side. this causes the dome light to remain on. you can open and close the door several time and sometimes the warning will stop. makes driving difficult when it is dark out because of the dome light being on. *tr

Drives door ajar sensor does not always work leaving interior lights on while vehicle is moving. this creates a safety hazard as you cannot see outside at night due to the glare from the interior lights staying on as a result of the door ajar sensor not working properly. *tr

Driver door is latched but dome light remains on. door ajar warning light stays on. will not shut off , have to shut door multiple times until door ajar light and dome lights turn off. turns on randomly even while in driving gear. light will even stay on when vehicle is off . which if not caught might drain the battery. this has happened multiple times in a day . to every day. even at night time which caused it hard to drive.

When the drivers door is shut the door ajar warning stays on and the interior light stays on.

Door ajar light on, all doors are closed and the dome light stays on also. visibility is hindered because of the dome light. had the problem repaired a few years back and now the same problem has reoccurred. faulty door latch was diagnosed the last time.

Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar warning indicator remained illuminated even with all the doors closed. in addition, the door did not remain locked after being locked using the key fob. the contact also experienced excessive battery drain due to the failure. the contact had poor visibility due to the warning indicator being illuminated until the vehicle was operated between 25-30 mph. the vehicle was taken to the dealer where it was diagnosed that the latch assembly was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 65,000.

Door ajar warning light comes on when door is closed and stays on. doors will not lock even if manually actuated. door is actually fully closed but not locked. warning light is actuated when closing door and starting vehicle. car can be driven but doors are unlocked.

Left rear door ajar light stays on. this results in the dome light staying illuminated. when parked this drains your battery and can leave you stranded. when driving at night the dome light greatly hinders your vision. i cannot verify if the door is fully latching when this happens. this is a safety concern and needs to be a recall! *tr

The door ajar warning lights stays on. this results in the dome light staying on while driving for a short period of time or after the car is off. drained the battery once. also, the door can not be locked. on a much more serious note, the dome light suddenly come on while i'm driving on the highway. this creates a very dangerous situation because i'm unable to see cars around me very well. i went to the ford dealership in feb, 2015 and fixed it once. however, this happens again recently. i really think ford should address this issue! *tr

I bought this car 2015 in the late winter. from the time i bought it the drivers door sensor would say its ajar. according to the dealer it would be about $1000 to fix. tonight my auto door unlock doesn't work and neither does the key unlock the door. i'm stranded 30 miles from home. this is totally unacceptable. i will be letting anyone who asks to be extremely cautious about any ford products.

Driving on the highway and i the yellow wrench light came on and i lost power. the vehicle wouldn't accelerate and felt very under powered. thankfully i was able to pull over turn the vehicle off and restart it. after restarting the problem seemed to go away. this is a very dangerous scenario. hopefully ford makes it right and has a recall for this common problem. *tr

Driver door close sensor malfunction. door sensor has door open warning light when door closed. door sensor can fail while driving and unlock doors. open door sensor keeps interior lop ignite on and drains battery. door sensor keeps interior lights on and/or turns lights on when in motion.

The 2 front door switches work sometimes. when parked the car thinks the doors are open and keeps the lights on. sometimes for no reason the interior lights turn on and it drains the battery. plus when the switches are not working the car does not think that it is locked and will beep twice when locking the car. when the switches have failed the doors will not lock when driving. i have been stranded because the lights will just come on when in a store and the battery will drain down to where the car will not start.

The door ajar light stays on when all doors are closed and the interior lights stay on. also i was not able to open the car with the security code from the outside the car i had to use the key. i was park when i first notice the passcode was not working then i used the key i closed all the doors and still said one door was open, so i make sure all were close. i realize there was something wrong so i just drove the car like that. also i just bought the car so i don't know if that has happened before.

Driver side door is stating door ajar at all times

Door ajar signal stays on when door is closed interior light stay on when door is closed inability to lock doors faulty latch

Eight times within the past 60 days we have been driving our car and with no warning it slows and will not pick up speed until we turn the ignition off and turn it back on a wrench appears in the dashboard, we haven't had any accidents but we are afraid to dive the car on the interstate its just a matter of time before we are in the wrong place at the wrong time and this happens. *tr

The door ajar light stays illuminated permanently whenever either rear door is opened and closed. because of this, the automatic door locks do not lock automatically and the interior lights stay illuminated. ford charges over $400 for each door to fix this problem. this should a recall!

Tl* the contact owns a 2011 ford edge. the contact stated that the door latch on the front drivers side failed to lock properly. the vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. the vehicle was not repaired. the manufacturer had been notified of the failure. the failure mileage was 104,500.

I am having the same problem as everyone else with the door sensor. when i close the driver door the warning tells me that the door is still open. this leads to my dome light staying on , which drains my battery. *tr

My problem is with a 2011 ford edge. the door ajar light stays on all the time. the dome lights inside the vehicle will not go out and is hazardous when driving at night. the dome lights stay on while driving. i had to replace my battery and now i am afraid my new battery will run down and leave me stranded away from home. *tr

Door ajar light stays on and locks to do not lock can't back up because light stays on when its dark and i cannot see.

"door ajar" light remains on the passenger side door. this causes car doors to stay unlocked, dome lights to stay on, draining my battery, unable to use the auto car start. dangerous for my small children who can now open the door while i am driving

Door ajar warning light on but door isn't not ajar. the interior light stays on due to the warning and makes it hard to see while driving.

My car it over heating and any warning light or alarm active. i don't know the temperature for my car is high. the damage include the motor, refrigeration system, thermostat, fan. i can reclaimed anything?

Door ajar warning light on dash after closing doors repeatedly. dome lights remain on and drain battery lfe.

In the spring of 2016 my 2011 edge started to give me a door ajar warning when the driver door was actually closed. i took it into the dealer. they said they would have to replace the lock at a cost of over $700. i felt that was to much and decided to drive without fixing it. it is really hard to see at night when the light stays on. and when i try to lock the doors with the inside button they lock pops back open.

Tl* the contact owns a 2011 ford edge. the contact stated that the rear passenger side rims fractured without warning. the failure also occurred on the front passenger side rim. the contact took the vehicle to a certified mechanic who replaced the rear passenger rim. the manufacturer was not made aware of the failure. the approximate failure mileage was 54,000.

2011 edge sport. coming to a stop sign, doing 22-23mph, the brake pedal depressed about 90% of the way before engaging. brakes had to be jammed to the floor to stop the vehicle. we would have hit the other car if they hadn't swerved. i was powerless to stop. dealer checked the booster that had already been replaced under warranty and said it was the abs module and control unit. i am seeing this happening to a lot of edge sport and limited owners especially. ford is not fully acknowledging the faulty design here by only covering the booster. it is incredibly dangerous and i can only imagine how many people have been hurt or didnt get to report the sudden brake failure as a result of death

Since i purchase 2011 ford edge from my dealer in babylon ny . i have issues with electrical, loss of power during winter, and the worse has been the brakes, master cylinder to brakes keep failing and i never no even i change my brakes when they can fail . i am scared of driving this unsafe vehicle. my dealer does not respond to my vehicle.

When driving i would hear clunking noises, when turning and breaking. my air bags sensor ideally off, and i’m experiencing electrical issues.

Tl* the contact owns a 2011 ford escape. the contact stated that when pressing the brake pedal, it would travel to the floorboard causing difficulties with bringing the vehicle to a stop. the failure would occur intermittently. the contact, a certified mechanic, stated that the vehicle's ac valves would need to be released and the hydraulic unit doc tree fluid was corroding the valve. the hydraulic control unit needed to be replaced, however, the vehicle had not been repaired. the manufacturer was made aware and referred the contact to nhtsa. the approximate failure mileage was 120,000. *dt*dt consumer stated an abs service bleed procedure at times corrected the problem temporarily.*jb

Driving the car in october on a city street, the brakes went all the way to the floor, and took much longer than usual to stop. we took the car to our mechanic, he could not reproduce the problem but said it may be the brake booster. we had it replaced. the problem occurred again after the repair when driving in a school zone and attempting to stop at a stop sign. the car ended up in the middle of the road and thankfully with no oncoming traffic or children around.

Vehicle is in motion and brake pedal goes to the floor and braking is extremely reduced when stopping. traction control and abs light are constantly on. ford replaced the brake booster under a customer satisfaction program about 6 months ago for pedal going to the floor. the pedal returned to normal position but the abs and traction control light continued to stay on. now 6 months later, the brake pedal is going to the floor again and being told it is the hydraulic control unit. this issue should be a safety recall. i know you guys had the ford fusion recalled december of 2019 for the same issue. please add the 2011 ford edge to the list of recalls because this is a major safety issue!

When depressng the brake, the brake was soft and went to the floor. pumping the brakes helped stopped the car. this occurred intermittently. the ford edge has approximately 94,000 miles on it. brought the car in to have the brake issue fixed and the master cylinder was replaced. a week later the same issue of a soft brake pedal occurred while driving. brought the car back into the shop and they believe it may be the hcu, we have been told that the part is on back order. we have to wait a month for the part to come in to see if this will resolve the problem. the car is now not being driven.

3 times my 2011 ford edge has lost power & gone into “limp mode” while driving. i’ve had to coast to side of the road. wrench light, no awd, no traction, low engine oil lights have all come on. once the car wouldn’t restart so i had it towed. last time i drove it to dealership for them to tell me there are no codes so they don’t know what the problem is. obviously this is a very dangerous situation as i’m traveling 60 +miles an hour when my car basically loses power as i’m trying to get to a safe location. investigating this problem it’s a known throttle body issue & there is a customer satisfaction program 16b23 for 2011 ford edge w 3.5l engine & from oakville plant which fits my car but my vin is not included because year it was made. i called ford customer service & they were going to reach out to dealership & then get back to me. that never happened. this is very disheartening that ford doesn’t see this as a life threatening situation & put into effect a recall.

While driving for awhile, vehicle lost power and went limp with no acceleration while in the middle of a large rotary with no place to pull over. the tool wrench warning light came on the display. the steering and braking were still operable, but without power, vehicle was unable to move out of traffic. turned off vehicle and was able to drive normally. this happened again the next day, also on busy road. took to dealer and was told i needed to come in when it was happening, which is impossible since there is no acceleration to drive. vehicle has 43,000 miles.

I (skyla burks) took my ford edge to the dealership to have my recalls repaired! my brake booster being the main one i’m concerned with because that’s the biggest safety problem! the dealership told me because my car was over a certain amount of miles that the recall expired! how can the brake booster recall ever expire? especially when that’s the means of being able to stop! my brakes are so bad that i don’t like putting my children in the car! i don’t feel safe at all driving it & they tell me they can’t repair due to the mileage! well the mileage don’t have anything to with my brakes going out & causing me to wreck & get injured or worse! this is a huge safety problem for not just myself! so how can i get this fixed?

Over the past month, the brake pedal suddenly goes to the floor after abs activation from a sudden stop or wheel spin event, leaving little to no stopping power. when the vehicle is turned off and then power is restored, the brakes return to normal operation until the next event. the vehicle is a 2011 ford edge limited that has been driven 87k miles. after extensive research, it appears that ford is aware of failures in the abs control unit (aka hcu) and has even offered extended warranty service for many vehicles with this problem. however, many other vehicles, like ours, are somehow not covered for the very same failing parts.

Brakes randomly do not work. will place pressure but brake goes to the floor. has been at repair shop 4 times this year. 2 times last year. not able to figure out why problem occurs. will provide invoices if required.

Tl* the contact owns a 2011 ford edge. the contact stated that the brake booster was replaced however, the contact had to pump the brake pedal to the floorboard to stop the vehicle. the dealer inver grove ford lincoln (4725 s robert trl, inver grove heights, mn 55077, (651) 554-7096) confirmed the failure of the brake booster and provide the contact was a cost for the repairs. the vehicle was not repaired. the manufacturer was contacted and informed of the failure. the contact was referred to the nhtsa for assistance. the failure mileage was 110,000.

Backup camera view is upside down, when backing, causing distortion

Exiting off the freeway and car lost power went into limp mode and wrench icon came on

When brakes are applied you can hear a hissing noise. at a full stop the car will slowing move forward, also when braking it is spongy. brake feedback cycles from hard to soft.

City streets - when pressing down on brakes car does not fully stop at times still rolls. most times must press all the way to get it to stop. makes cat screeching noise when braking. firestone checked brakes on 9/16/20 stating nothing was wrong. taking back vehicle 9/18/20 for further checking. i saw numerous complaints on this 2011 edge why no recalls? my vehicle is regularly serviced for any necessary services needed at regular intervals.

2011 ford edge 102k miles. front driver door light ajar, the door indicating its ajar keeps the lights in the vehicle illuminated, this in turned drained the battery. very hard to tell the lights inside are on during daylight hours. unfortunately this situation left my wife and kids stranded. looked up solutions for this when i ran across the recall 19n09 for this situation. took it to the local dealership where it was diagnosed as the the issue. they noted this was a very common issue with these cars. unfortunately today's date (8/26/20) was 26 days past the recall expiration date of 7/31/20. the dealership advised me they couldn't fix the issue under the recall due to the expiration and the repair would cost $471. i called ford directly where they politely told me i missed the date and therefore i was on my own. i'm very disappointed in ford's decision to not stand behind the recall and take care of the known issue with the edge after being only 26 days after a recall expired. i asked ford if they had notified me of this issue with the vehicle prior to the recall expiring, they said they sent me a notice in january, i asked them to confirm the address that notice was sent to and they intimately asked me to verify my address to them. red flag.... i got the feeling they did not send out any notice on this recall and they could not confirm where they sent the notice to. ford advised me to pay up, get it fixed but keep the receipt in case the recall opens back up they would reimburse me for it. very disappointed in this situation and in ford. the way the car is currently is not safe for my wife and kids to drive. the dealership told me that i could just "disconnect the negative terminal to stop the battery from draining"! ford please do the right thing and open this recall back up.

When driving the vehicle and i step on the brake pedal to stop the pedal will go down to the floor. the car has new brakes but the brakes are spongy. it is dangerous because it is unpredictable to stop. it does the same same thing when the car is not in motion.

The sync system quit working. there is a black screen and i am unable to use the backup camera or see the temperature controls for the vehicle. it has been this way for about a month. on my ford app it shows 2 things that need to be fixed. i called the dealership and they said i have to pay $173 for them to look at it and they show no recalls.

Tl* the contact owns a 2011 ford edge. the contact stated upon entering his vehicle, he smelled an abnormal odor of gasoline after refueling. the contact stated that he went into his garage and saw a puddle of gasoline on the floor. the contact contacted an independent mechanic who advised him to refill the fuel tank to determine where the leak was coming from. the mechanic performed a diagnostic test and the result was a leaking seal by the rollover valve sensor. the manufacturer was notified, and informed the contact to file a complaint. the vehicle was not repaired. the failure mileage was 86,000.

The brake pedal went to the floor when trying to stop while driving on the hyway , i checked the fluid it was full, took it to dealer to have it checked they said it needed a hydraulic control unit and electronic module that is more than $1,100 but i did some research and this is a common problem with this ford edge.

While driving on the express way, an orange wrench light appeared, and the car lost power. very dangerous. i was barely able to safely pull over and cut the car off.

The breaks are rock hard when you first hit the break. the car slowly trys to stop but you can feel brakes not fully engage. so you have to press harder and then the brakes will engage and it’s an abrupt stop. sometimes doesn’t think it will stop. it is very shocking when first hitting breaks because don’t know if it will brake all the way.

My vehicle’s brakes went all the way to the floorboard before coming to a stop. the pressure in the brakes would leave immediately so i took it to my mechanic and they replaced the master cylinder. two months later, the same thing happened again where all the pressure of the brakes are gone and the brakes barely stop the car so i took it again to the mechanic and they replaced the master cylinder and still the brake pressure won’t hold so they said it might have to do with the abs system. they were surprised that there is no recall on the brake system because it seems like so many other people are dealing with the faulty system that keeps breaking the master cylinder. the abs system is very expensive to fix too. i don’t feel safe in my car anymore, the brakes can give out anytime while i’m driving and ford could care less.

Brakes are so hard, the car does not brake easily. it makes a sound like a wind is blowing. i took it to the ford dealer and they said the problem probably is the brake booster. but after they do an inspection they find out the problem is the master cylinder and hcu. so they said the cost is around $1,300 this is to expensive this must be a recall.. i saw many cases with this same problem.. also ford charge $149 for inspection..

The brakes have become “spongy” as the service mechanic calls it. when i push the brakes, they go all the way to the floor before stopping the vehicle. it takes much longer to stop even if you are going slow.

Front passenger door latch/sensor malfunction. door ajar light stays on even though the door is closed. the doors don’t lock and the dome light stays on because the car thinks the door is open. this is a huge safety concern because i have a small son and we can’t lock the doors while he’s in the vehicle.

All door sensors needed replacing. the front interface display module needed to be replaced because the hazard lights came on for no reasons and couldn’t be turned off. rear view camera doesn’t work. front hood needs painting from poor clear coat. it took one month for ford to get the fidm. numerous recalls but ford said they don’t apply to the ford edge. as a family we have a ford edge, f-150 lariat, escape,explorer and a f-250. this is current and not including all the other vehicles we had from ford.

Breaks are really spongy about 2to3 in of play before brake engages

The temperature gauge suddenly went from normal to high. i noticed it and was able to immediately turn the car off. no alarms or alerts went off on the car at all. when we looked under the hood of the car we noticed that the antifreeze was leaking. my husband added more to it and we left the car there until we could figure out which mechanic would be able to repair the water pump. the local mechanics we spoke to were not comfortable doing this repair due to the amount of labor required for this vehicle. we had the ford edge towed to the ford dealership. the water pump ended up leaking into the engine which the dealership said was catastrophic. if i had been on the road, instead of in the parking lot, it could have seized the engine. it happened instantaneously and without any warnings or alarms. the ford technicians said it may have been leaking into the engine for several days without warning. this is a serious and dangerous issue as well as a costly one. a water pump should be a simple repair or problem, however the way that it happened caused engine failure. it now requires an entire engine replacement. the car no longer functions or operates in any capacity. i was stationary in a parking lot so i was fortunate. i had just pulled into the parking space and was there about one minute - literally. the repair fees for the water pump were priced at $3,000. the repair fees for the used engine replacement are $4,000-5,000. this is a poor vehicle design and a safety concern for ford.

When driving at various speeds on highway and city streets, going to apply brakes when stopping the brakes will not fully stop the vehicle. it will slow it down but it won't come to a complete stop without having to use the emergency brake to be able to fully stop. the brake pedal would be pushed all the way into the floor. and it makes this awful sqeauling noise when brakes are applied.

The problem started with an occasionally stiff brake pedal. this was in february 2015 with 59,554 miles on the car. the ford dealership replaced the brake booster under customer satisfaction program 13n02. then in may 2016 with 74,029 miles on the car the problem returned even worse. this time the pedal would not only be stiff at start up but would also become stiff while driving and was accompanied by a high pitched ringing noise. the dealership replaced the brake booster again but this time the cost was placed on me. now here we are in july 2020 with approximately 110,000 miles on the vehicle the stiff pedal problem has been coming up again and has progressed to the brake pedal going to the floor while driving with greatly reduced braking power. the ford dealership again says that the brake booster is part of the problem, along with the master cylinder. the dealer & ford motor co. both state that the cost of replacing their faulty parts is my responsibility. ford obviously has not fixed the problem with their brake boosters

Rear hatch will open up randomly, no rhyme or reason. usually only happens when parked. i believe it may be a key fob issue, but can't be certain

The brake pedal randomly goes to the floor you have to pump the brake pedal to stop the vehicle, i took the vehicle to a ford dealership and they could not duplicate the problem. this is a serious safety problem. *tr

Tl* the contact owns a 2011 ford edge. the contact stated that while driving at various speeds, the brake pedal was depressed however, the vehicle went to the floorboard to slow and stop the vehicle. the vehicle was taken to walterboro ford (902 bells highway, walterboro, sc 29488, (843)-549-5581, to be diagnosed. the contact was informed that the brake master cylinder and hydraulic control unit needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted or informed of the failure. the vin was not available. the approximate failure mileage was 96,000.

In 2016 ford edge door ajar light will stay on even when the door were locked. in the beginning it was not an issue but than things got worse as for no apparent reason the car alarm would go off on its own at different times of day and night. after pinpointing the problem to the door latch sensor was advised to change the sensor (but since geniuses at ford decided to incorporate the sensor in the actual door latch with no removable parts) i was forced to change the entire door latch mechanism which cost about $500..i recently received a letter that this was a known issue and a recall now has been ordered...submitted the paperwork for a refund and it was denied (reason car in 2016 had 88,000 miles)...although on the letter it says that if i had the issue now it will be covered up to 120,000 ...i have called ford multiple times and also submitted original receipts with chapman ford in egg harbor twp, nj...but they said they can not honor any refunds due to mileage (case # ford gave me is [xxx]) information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Door latch, when vehicle hit 122,000 got a safety bulletin extending warranty on vehicle door latch to 120,000 mile my vehicle was at 122,000 at the time. now there is a recall on door matches in question but ford edges are not included in this recall? almost every time i close my door my door ajar light continues to stay on unless i slam my door with a ridiculous amount of force 4 or 5 times. *tr

The car was in motion.the car make a voom sound every time it shift . i have never before heard before today. *tr

Sitting in a drive thru and car begins to run hot once again due to the cooling fans not kicking on. this is an ongoing problem with this car. i have replaced an entire engine along with the cooling fan module and assembly. over 2000 in repairs all due to a cooling fan malfunction and is acting like it again. *tr

The door latch sensor dose not work all the time. witch means the doors will not lock which makes me feel unsafe driving my vehicle. there has been a lot of complaints on this with the edges years 2011 to 2013. there should be a recall on this if a lot of people are have this problem to keep us safe. anyone could open your door at a red light. *tr

Tonight, i was closing my sunroof an it took 5 minutes and 3 people to close it. one person had to push the button to close it and the other two had to push the glass from the outside. every time we did that it kept resisting and popping back to the open position. i have took it to ford about a month ago when i got my oil changed they told me to tried to clean the tracks of it and lub on my own or have ford do it for almost $1,000.00. i don't have that kind of money. they. told me this has happened to all the sunroof of this year. i feel if most people have had this problem they should offer some kind of help or a recall on it. *tr

While driving in the city my hazard lights came on automatically and i could not turn them off. this also made my blinkers incapable of being used, a clear safety issue and law offense. my hazard lights continued to turn on and off automatically leaving me with a drained battery. i have researched the recalls and it seems this can be a fire hazard but my car was not on this recall list. *tr

Tl* the contact owns a 2011 ford edge. the contact stated while driving at various speeds, the brake pedal was depressed and went to the floorboard. there was no warning lights illuminated. the contact stated that the vehicle went through a red traffic light before coming to a stop. the vehicle was taken to an independent mechanic to be diagnosed and repaired. the contact was informed that the brake master cylinder needed to be replaced. the vehicle was repaired however, the failure recurred. the vehicle was taken to susquehanna ford located at (415 w 4th st, quarryville, pa 17566) to have the abs software reprogrammed. the manufacturer was notified of the failure. the approximate failure mileage was 74,000.

The interior lights are staying on when the ignition is turned off and the car is park position due to a faulty door switch, and this is happening when the door indicator on my instrument panel is showing the door is ajar when it is actually closed, thus creating a safety issue when the car is in motion due to same fault showing up. this is also killing the battery if not noticed in time.

I was driving my vehicle on my way home from work on a country road. the vehicle randomly began to lose power and wouldn’t gain much speed. i was trying to get it parked in at least a driveway or place to sit safely in case something happened. there were cars behind me , the car started smoking really bad from the hood. before i had time to get somewhere safely, the car shut off and started going in reverse. i had to slam on my emergency break and was stuck there until i had help from a tow truck to tow it. the car wouldn’t turn on or move so i was stuck on this hill and had people from their house guide traffic until hell came. the car didn’t give me any warnings or issues prior to this at all. i haven’t had the vehicle for more than 2 years and have always taken care of everything and have kept up on the maintenance of it. the engine is blown and was told the antifreeze leaked into the oil due to the engine blowing. i have still been making my monthly payment on this vehicle. i have been carless for months now and would really appreciate ford taking the action into doing what’s right for their customers that keep them going in business. i have researched this vehicle and am seeing a lot of problems with the same exact issue.

65 mph on highway, complete loss of power... electronics seemed to sputter off, then back on for a few seconds, then off again, but the vehicle shut completely off mid highway driving with no ability to steer, accelerate or decelerate. ended up at a complete stop on the highway with nothing working to power the vehicle back on. heater seemed to continue to work, but nothing as far as the engine or dash, no electronics. continued to try to start the vehicle over and over as oncoming vehicles swerved around me at 60 to 70 mph. dialed 911 and had to wait 15 minutes before a police car parked behind the ford edge with flashers on. literally no warning, no warning lights, no nothing. vehicle simply lost power... completely turned off. this was hands down one of the most frightening experiences for my daughter who was driving at the time. she'll likely not get back into that vehicle.

Just purchased a 2011 ford edge sel.. the first night i drove at night the halogen headlamps wore very dim. very low light on either hi or low beam. replaced with new bulbs. same thing, headlamps are not bright. researched on internet. lot of other people also had this problem. sounds to me ford motor company very bad lighting system. can not believe ford did not have a recall on their lighting system and no one was killed yet do to their defect on the bad lighting with their headlamps with the halogen bulbs! i think they should replace these lamps and recall before someone dies. no accident yet. this is only a complaint before something does happen.

When vehicle is in motion at various speeds and pressure applied to brake pedal to stop or reduce speed the vehicle doesn't completely stop. this has resulted in accidents due to pressing brake is unable to stop the vehicle. multiple diagnostics have been performed on the vehicle from certified auto shops to no avail. mechanics are unable to resolve the issue due to occurrences are intermittent. this is a very scary feeling to not know if your braking system will stop the vehicle when in motion. i have researched and reviewed multiple blogs that have resulted in multiple citizens expressing the same issue with this type, year, and model of vehicle. i strongly encourage ford and manufacturers to thoroughly research these type complaints and issue a recall before multiple deaths occur due to vehicle being unable to stop. family lives are at risk when driving their vehicles that present this intermittent braking problem. additionally, there have been times when i have had to pump the brakes while in park or put in neutral before putting into drive mode. again, brake pedal suppressed fully to floor still will not bring vehicle to complete halt. this is extremely dangerous. this is a continuous issue that has been going on for months in my case but for years for others who own the same type of vehicle.

Have been having issues with passenger rear door latch showing door is open when it's not. this is the same issue we've had a few times with the front driver door latch with illuminated dome lights. the driver door issue has finally been acknowledged by ford, and they issued a customer satisfaction program alert in january 2020, 19n09, which will cover the cost of fixing that problem or reimbursement of costs by owners who paid to fix on their own. however, i have the same issue with rear passenger door, and ford (joyce from online cust. service) said that's not a covered event. why does it take ford so long to address safety issues?

The car accelerated while i was braking while parking on the street, this problem is reoccurring. i also constantly get a warning that my car is overheating while the bar line is on cold. i tried putting anti freeze and it doesn’t help. the car also turned off at a green light when i turned on my air conditioner. lastly i got a warning that my oil pressure is low although i just got an oil and filter change the day before. please do a recall for these things. i have a child and it is very unwise to put him in any danger by being in this car.

Tl* the contact owns a 2011 ford edge. the contact stated while making a right turn, the brake pedal was depressed but went to the floorboard which extended the braking distance. there was no warning light illuminated. the contact stated that the brake master cylinder and abs module were replaced by himself. the vehicle was taken to stuart powell ford lincoln mazda located at (225 s danville bypass, danville, ky 40422), where it was diagnosed. the contact was informed that the abs module needed to be reprogrammed. the vehicle was not repaired. the manufacturer was not informed of failure. the failure mileage was 50,000.

When applying the brakes to stop, the pedal goes all the way to the floor and do not work. the car continues to go as if nothing happened. you have to pump the brakes repeatedly before the brakes re-engage and you can come to a stop. we took a car trip of about 6 hours worth of driving and it occurred about 4 times, 2 on the way there and 2 on the way back. my wife also stated this has occurred previously, but there is not time table between occurrences.

Black screen for back up cam and radio. heated seat on drivers side doesn’t work.

The driver's seat has started coming forward during moderate to substantial braking, and backwards during similar acceleration.

My braking system is malfunctioning while driving. it first appeared when the brake booster went bad on or around 2/6/2020 which i was never notified of by ford as being a known problem so i had it replaced. immediately after replacing that part on 2/9/2020 the brakes began to engage and stay engage while driving without depressing the brake pedal. this happened twice and the brakes would disengage once the vehicle was off for hours. now on my way to the dealer 2/19/2020 my brakes were unresponsive and the brake pedal was soft and went all the way to the floor barely stopping the vehicle. this issue i was told by the dealer was due to my hydraulic control module going bad. seem coincidental that this coincided with the booster going bad and no recall or extended warranty being offered for the known issue as i have read 100s of complaints of the same nature online. this is a tragedy waiting to happen and ford doesn't seem to care.

Tl* the contact owns a 2011 ford edge. the contact stated that while the vehicle was parked, the alarm independently activated due to the passenger’s side door being ajar. the contact received a field service action number: 19n09 (latches/locks/linkages) from the manufacturer as part of a customer satisfaction program. levittown ford located at 3195 hempstead tpk, levittown, ny11756, and was contacted and the contact was informed that the field service action was specific to the driver’s door and not the passenger’s door. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 125,000.

There are problems with the abs light stays on after driving or making a turn. the electronic stability controls when turning disable and only go off when the car is turned off. the transmission light stays illuminated and the doors do not close properly leaving the interior lights on running down my battery.*dt

Tl* the contact owns a 2011 ford edge. the contact stated while driving about 40-45 mph, the brake pedal was depressed but required added effort to slow the vehicle. the contact stated that the brake pedal was firm. the vehicle was taken to an independent mechanic and bled. the contact was referred to the manufacturer for assistance. the manufacturer was contacted and informed of the failure. the approximate failure mileage was 111,000.

This is a follow up complaint as advised by mary at ford motor company. ford did issue customer satisfaction program 19n09 refund for the driver side latch, however i had to replace the passenger side latch as well so would like a refund on both latches. door ajar lights stay on which causes automatic door locks to fail, dome lights to remain on while driving as well as when vehicle is parked and turned off. when driving this causes a safety hazard because anyone can enter the car at a stop sign or light and cause harm to vehicle occupants. additionally, dome lights stuck on while driving also poses a safety hazard. when vehicle is off and dome lights stay on, this drains the battery as well as fuses. we have had to replace the vehicle battery as well as fuses. we recently had to pay $1144.40 to have the door latches replaced and were told this is a known issue with ford. i reached out to ford customer service and was told they have not issued a recall for this problem. date and mileage may not be accurate as this issue has been happening for many years, however we finally had no choice but to replace the door latches when my husband's wheelchair was stuck in the back because the fuse had blown and the back hatch door would not open.

My oil light keeps coming on and i just got an oil change on 2-10-2020. it doesn’t come on until certain moments when i press the brakes or when i’m stationary (for example at a stop light).

The front passenger door ajar light randomly comes on and stays on which keeps on the interior lights. causing passengers to feel u safe as nd making it dangerous to drive at night and nearly impossible to back up. the parking lights come on and off a out of nowhere draining the battery which leaves it dead.

Door adjar sensor is faulty. dome lights stay on while driving even though car door is shut. sensor thinks car door is open.

Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar warning light was illuminated. the contact became aware that the driver’s door outer door handle was fractured. the contact modified the door handle with duct tape to be able to lock and unlock the door. the contact received notification nhtsa campaign number 10v516000 (latches, locks, linkages) however, the fractured door handle was not covered. the failure mileage was 83,000.

Had a recall on driver door issue with secure of door . but on my back driver door has the same problem . door could become un safe when driving . dont know if it is secure. while driving. shows open. something went wrong with abs system while drving didnt stop right away . had to stop and wait before brake system became fuctionable .

Brake booster failure

Tl* the contact owns a 2011 ford edge. the contact stated that due to a door lock failure, the battery was drained. the contact also stated that the door locks failed to operate as intended. the vehicle was taken to (krieger ford, inc. 1800 morse rd, columbus, oh 43229) for a diagnosis. the contact was informed that the passenger’s side lock actuators needed to be replaced. the vehicle was repaired twice however the failure recurred. the manufacturer was made aware of this issue but did not offer any assistance. the approximate failure mileage was 71,000

Tl* the contact owns a 2011 ford edge. the contact stated that the doors of the vehicle failed to automatically lock when the vehicle was driven as the vehicle was designed to operate. the contact stated that the doors would intermittently lock then release the locks, as well. the sensor that indicates whether the doors were locked consistently states that doors were ajar despite the actual positioning and locking of the doors. the vehicle was taken to the (hawk ford located at 2525 e main st, saint charles, il 60174, phone number 630-584-1800) who informed the contact that the vehicle was not covered under the customer satisfaction program. the manufacturer was made aware of the issue and referred the contact to nhtsa to file a complaint. the approximate failure mileage 129,131.

While sitting in stop[ and go traffic a warning is issued that the engine is overheating! i turn on the heater while driving and the notice goes off! when i approach the car the rear tailgate door opens and at times i can't lock the doors after parking the car! some times a notice of oil pressure is low while driving!

I have been smelling fuel/gas or sulfur like smell in my suv took it to the ford dealer in richmond, ca 3 times starting in april 2017, jan 2019 and again sept 2019 finally i was told i needed a ptu unit each time i took it need they could not locate the problem. it has become very bad and more often my car does not leak gas. i am really concern because now i have to take my granddaughter to school plus i am over 70 yrs and worry if someone runs into me will my car catch on fire or one day it will catch on fire it happens unexpectedly sometimes if i'm driving up a hill or for a long period of time (maybe an hour or so) and it only happen when i am driving and the smell fills my entire car that i have to let all the windows down and once i get home the whole car smells to the point i get sick (nausea) eyes burn and a headache. i have been so discussed with dealership that they were not able to detect this problem 2 yrs ago. i am so surprised that there has not be a recall on this dangerous problem by ford.

Brakes go all the way to the floor..especially does it in wet, snow, icy weather. few times it had done it on dry road..but this problem has been happening since october 2019..lastest incident was 01/10/2020..

I had break issues where the pedal was tight and it took a lot of pressure to stop. took it to the dealer resulting in the break booster being replaced under warranty. maybe 3 months later i had more problems breaking. this time the pedal was soft and would travel to the floor while breaking. this time the dealer says it's the hydraulic control unit. sounds like both parts should be under warranty and replaced at the same time.

I was driving my ford edge on route 303 in phoenix at about 60 miles per hour when the car suddenly started shaking and losing power. it allowed me to drive a very short distance until i was able to stop the car, in a turn lane with a tractor trailer on my tail ...very disconcerting! a yellow wrench light was showing along with some notice about my traction being off, i believe. after sitting a few minutes i was able to move it off the turn lane and into a fairly safe lane ahead. fortunately a policeman pulled up behind me and i shut off the engine and called aaa for a tow. 20 minutes later, i turned on the engine which now seemed fine so the policeman suggested that i pull forward into a safer area. after doing sotheby's car seemed fine again so i drove it to my daughter's house several miles away and cancelled the tow. i have been researching this issue on line since and this has happened to many edge owners who have feared for their lives when the same thing happened to them. some say cleaning or replacing the throttle plate seemed to work but others have found that the dealers insist nothing is wrong after testing it.... it seems to have happened too many times for nothing to be done.... i think a recall is in order so that the dealerships can find out what the problem is before someone loses their life, if that hasn't already accur. i have a 2011 ford edge.

The suv gave me a blinking engine light. decoding to a misfire problem. the first time i had the car looked at they replaced the coil packs. about 10,000 miles later i got the same misfire problem. some of the coil packs were melted. i had the suv towed to a garage and they said the engine control module is defective. they replaced the control module for $1500.00. yikes. dealer told me that ford motor company knows the ecm is defective but won't recall so i have to pay for their screw up. want a refund from ford.

During everyday driving the brake peddle appears spongy. upon applying brakes you hear a hissing sound and the peddle must be pushed several inches prior to the feel of brakes being applied. this is a dangerous condition which needs to be addressed through a recall to prevent injury or death.

Upon filling the gas tank, once park in the garage there is an overpowering smell of gasoline. i've cleaned the filler seal, checked for leaks "none noted." no fuel on the ground beneath the vehicle. the tank is not over filled, no residual fuel around the filler neck or running down the overfill drain. fuel smell goes away after the tank is between 3/4 to 1/2 full. this is a dangerous situation which needs to be addressed by a recall. i suspect that there is a bad seal on the fuel pump or tank my be damaged

Tl* the contact owns a 2011 ford edge. after the rear electronic liftgate door was in the open position, the door erroneously closed and made contact with the owner's head. the cause of the failure was not determined. the manufacturer and local dealer were not notified of the failure. the failure mileage was 80,000.

I was driving my vehicle normally and then i applied the brakes the pedal went to the floor and the car did stop. i took it to a repair shop and they said it could either be the abs module or the brake module.. i took it and to another shop but they did not know what caused this problem. . i then took it yet to another. they ordered a control module and a brake module and installed them on december 19, 2019 at a cost of 1500.00 dollars.

My brakes have become very squishy and barely stopping ny car.i hit the brakes hard in traffic on the highway and the car barely stopped. you have to press the peddle clear to the floor for any reaction. took to shop. replaced the master cylinder and the brake booster and the lroblem continues. the shop isn't sure what could be the problem. after internet research it appears there is a module problem and this is been happening with this year of edge very frequently. this is a very dangerous situation and needs adressed!

For several years we have been having problems with the brakes where the pedal would just randomly go to the floor and the brake response would almost go away completely. usually once the car was shut off the brakes would come back and be fine again. they got really bad a little over a year ago and we went to a dealership after learning about a service bulletin for the brake booster. the dealership thought that could be the problem. so on 8/9/18 with 99,703 miles on our car the brake booster was replaced under the extended warranty ford issued. we thought the problem was fixed until 11/26/19. my wife was leaving work and it was a little icy. she activated the abs leaving her work parking lot and the pedal again went all the way to the floor. this time it did not come back. the vehicle was operational but the brake pedal had to be pushed all the way to the floor to work. the car was again taken back to the same dealership who told me they had 3 other vehicles come in with the exact same problem in the last week. after bleeding the brakes and running tests it was determined that the hydraulic control unit that controls the abs system was malfunctioning and needed to be replaced. the vehicle now has 127,000 miles and the cost of this repair is $1800. we have contacted ford multiple times after doing to searches on the internet and figuring out that this is a common problem that ford is aware of and will do nothing about. our calls have fallen on deaf ears at ford and their customer service department could only say they are sorry for the problems we are having and there is nothing they can do. brakes are a pretty important part of the car and i have never seen a car with more brake issues than our edge and ford could care less. this was the first ford i've ever purchased but i can guarantee you it will be our last.

While driving at 35 mph, my emergency hazards came on by themselves. will not turn off by touching hazard button, or pulling battery terminal. took to a mechanic who said my body contol module is faulty, and wont read any codes. need to take to dealership for faulty bcm.

Rear passenger door says ajar. lights stay on. in the dark backing up and you are not able to see clearly what is behind you because the lights can not be turned off inside until you start driving forward and hit 5mph.

During braking there is a hissing sound emanating from the area in front of the brake peddle. the braking action of the car is severely diminished causing reduced braking application during each phase of braking i.e. emergency stopping, normal stopping. this is a safety issue that requires immediate attention. this occurs on each application of the brakes.

My ford edge 2011 3.5 6cyl while in motion, stopped running and three new electric modules and 6 cores had been replaced and the unit still doesn't run normal and has a burning smell in the motor. unit has been for the last 1 month at the authorized ford dealer and now they want to charge me the catalytic. almost +2k in bills.

Driver side door indicates door ajar which affects locks. if it showes door ajar you can not lock the doors if you do it immediately unlocks all doors.

Center console control stopped working. climate, radio etc. i was told to pull a grey square plug wire out of box in driver side floor panel. did so reset radio to am station reset climate control all worked till next trip. all dead agian can repeat keeps going off. is there a way to reset, or reboot something??

Driving home from work and went to apply the brakes and the brake pedal went all the way to the floor..pumped them so it would stop..then drove well under spoed limit until i got got home..1st time it happened was october 2019 coming home from work.

Passenger door ajar is on. the door is close. the light will not go off, and the dome lights stay on, until you drive for one minute, the dome lights go off, but door ajar stays on. my doors can't lock, when i'm driving, as long as the door ajar stays on. when i turn my car off, the dome lights stay on for 15 minutes, putting my battery in reserve. this is a safety hazard, because, small children in the back, could open the door, and also my battery will soon be going bad. i see a thousand of ford edge owners 2011-2015 have this same problem.

Brakes intermittently go all the way to floor with no warning while driving on city streets (traveling straight). car does not stop. brake failure has happened twice recently, once when going over a railroad track (big bump), and once for no apparent reason. took to ford, and it took them a day to look at the vehicle, and they could not reproduce the issue. they checked all the parts of the brake system and could not find any issue.

Vehicle has 54,096 miles on it. power transfer unit failure and transmission failure. noticed a noise, took it in for repair before it got worse. this seems to be a known and common issue. very expensive repair with low miles.

When pushed on, brakes petal depresses without breaking sometimes, but othertimes works just fine.

Passenger door latch door closed sensor failed. requires 30+ closures of the door for the sensor to dim cabin lights and keep doors lockes. when driving down the road if door sensor does not recognize it is closed, will unlock all car doors making it possible for a backseat child to open doors while in motion.

Tl* the contact owns a 2011 ford edge. while driving 45 mph, the contact attempted to brake, but the brake pedal traveled to the floorboard. the contact had to stand on the brake pedal to stop the vehicle and keep it from crashing into other vehicles. hall chrysler dodge jeep ram virginia beach (3152 virginia beach blvd, virginia beach, va 23452, (877) 475-0721) was contacted and stated that there were no recalls on the vehicle. the dealer wanted to charge $1,700 for a brake booster repair. the contact purchased a bumper to bumper warranty and the dealer stated that they would check to see if the warranty was still in effect. the manufacturer was not contacted. the contact researched the brake failure online and found several complaints, but no recalls. the failure mileage was 60,980. the vin was unknown.

While driving under various conditions we experienced intermittent break failures where the break pedal will depress to the floor and breaking power is greatly reduced to the point where stopping becomes an issue. we've experienced this malfunction on highways, city streets and in a parking lot under various weather conditions. there was a recall to replace the "booster box" that was completed on the vehicle in july of 2017. the issue began in june of 2019 and continues.

Tl* the contact owns a 2011 ford edge. while driving 45 mph, the anti-lock brake warning indicator illuminated and the cruise control failed to function. when turning the steering wheel to the right, the contact heard an abnormal noise coming from the brakes. the vehicle was taken to pallotta ford lincoln (located at 4199 cleveland rd, wooster, oh 44691, (330) 345-6600) where it was diagnosed that both front axles and front stab links needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 161,500. the vin was not available.

Tl* the contact owns a 2011 ford edge. while driving at low speeds, the brake pedal felt spongy and depressed almost to the floorboard. the vehicle was taken to grieco ford of fort lauderdale (1333 n federal hwy, fort lauderdale, fl 33304, (844) 648-2686) where it was diagnosed that the master cylinder needed to be replaced. the vehicle was not repaired. the vehicle was taken to an independent mechanic who stated that the brake booster needed to be replaced. the manufacturer was contacted and referred the contact to nhtsa. the failure mileage was 70,100.

The headlights are worthless. my ford dealer adjusted them, my ford body shop adjusted them, i adjusted them, and you still cant see to drive at night. they are not any good. why have you allowed this to go on? i wrote to you when i first got the car and got nothing. what the hell ? no side to side adjustment is even provided for in the design, but more than that they don't provide enough light to light up the road. iv'e put in new bulbs $50.00 each, i've put in a whole new factory headlight $300.00 and still can't see the road. came home from kansas city last night 70 miles, 35 miles of witch was on interstate 49 and at times we has to guess where the road was. the car is a 2011 where have you been on this? i haven't talked to anyone who owns one of these who isn't fighting the same problem. we try not to drive the dam thing at night, but sometimes we get caught and have to. are you waiting for us to get killed and we will quit bothering you? do your dam job, make ford fix this problem! what are you doing about this???

Car doors show doors ajar and interior lights stay on and run down the battery. no amount of closing doors using force or with fob seems to work. my 16 year son is about to start driving and my complaint is that he may be stranded if the battery is depleted. linterior lights stay on all night due to this problem. lights only go out when car is moving...

When driving, at any speed, brake pedal intermittently/randomly becomes soft, and goes to the floor when depressed, with little to no reduction in speed. pumping the brakes is required in order to stop. there is no associated noise, as some have reported (such as hissing or sucking air). the mechanic is unable to accurately diagnose or duplicate the issue at this time. he reports that it could be the master cylinder or the hcu/abs module, but at this time we'd just be throwing parts at a problem. no trouble codes are present and all brake system pressures were normal during his troubleshooting. current mileage is 108,000. this is my wife's car, and she regularly transports our kids in it, so to have this type of failure present with relatively few miles is disconcerting.

Door ajar lights stay on which causes automatic door locks to fail, dome lights to remain on while driving as well as when vehicle is parked and turned off. when driving this causes a safety hazard because anyone can enter the car at a stop sign or light and cause harm to vehicle occupants. additionally, dome lights stuck on while driving also poses a safety hazard. when vehicle is off and dome lights stay on, this drains the battery as well as fuses. we have had to replace the vehicle battery as well as fuses. we recently had to pay $1144.40 to have the door latches replaced and were told this is a known issue with ford. i reached out to ford customer service and was told they have not issued a recall for this problem. date and mileage may not be accurate as this issue has been happening for many years, however we finally had no choice but to replace the door latches when my husband's wheelchair was stuck in the back because the fuse had blown and the back hatch door would not open.

Tl* the contact owns a 2011 ford edge. while driving approximately 45 mph, the brake pedal was depressed and traveled to the floorboard. there was no warning indicator illuminated before or after the failure. the contact stated that the brake pedal was depressed several times and was able to stop the vehicle. the vehicle was taken to george waikem ford (located at 4321 lincoln way e, massillon, oh 44646, (330) 478-1801) where it was diagnosed that there was total brake system failure due to a failure of the hydraulic pump, brake master cylinder, and hydraulic control unit. the vehicle was not repaired. the manufacturer was contacted. the approximate failure mileage was 100,000.

Tl* the contact owns a 2011 ford edge. while attempting to stop the vehicle, the brake pedal traveled to the floorboard. on several occasions, the driver had to pump the brake pedal multiple times to stop the vehicle. in addition, a hydraulic sound was sometimes present while depressing the brake pedal. the vehicle was taken to bill collins ford (4220 bardstown rd, louisville, ky) where it was diagnosed that the brake booster was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified. the failure mileage was 149,000. the vin was unknown.

After years of door ajar issues and replacing the battery multiple time due to the dome lights and headlights coming on randomly because of the door ajar sensor issue, the door started alarming randomly. after this one of the doors (rear right) stopped opening and was permanently locked. after taking it to ford, the service department exercised the locks and the door operated. one month later while my child was getting into the vehicle (stationary) at school the door failed to close. after using the seat belt extension to tie the door closed, i took the vehicle in to replace the rear right door, except the other three doors continue to have similar issues and now i fear the door opening while driving.

Door latch sensor failed. car reports door is open when it isn't. car won't properly lock from interior with "open door" condition. occurs in spite of motion.

Door ajar light stays on when door is closed, light will turn on minutes or hours after locked overnight and is draining battery. light on while driving at night is very distracting and interferes with night vision. cant lock doors when driving so door could open in a crash.issue continues

This car as ford's i've had in the past is the coolant system it's really bad. i've gotten fan n thermostat put in and it still getting hot

Brakes booster, brakes are spongy and soft and hissing sound is coming from the brake pedal

Brake booster failure, at time brake pedal hard than suddenly drops, this is a safety issue as my wife ended up past stop sigh and my son almost went through back of garage

1.drivers door ajar light warning stays on. 2. head lights. the door ajar light and dome light stays on have too repeatedly slam the door for light to go off. also headlights goes out at night sometime the right light goes out or the left some times 4th they both will go out have to switch the knob back to off position and then turn back on to get the headlights back on.

Wife's breaks started intermittently feeling spongy and the break pedal will go all the way to the floor with very little stopping power. this would occur at highway speeds or normal city speeds, even driving in the neighborhood at slow speed. we brought it in to the maintenance shop and they thought it was the break booster so they replaced it. this did not fix the problem, after further investigation they determined that the hcu unit needed to be replaced. after looking on the internet i found several (over 100) reports of this same issue on the exact same make and model, some of which ended in injury due to the failure. all reports have stated that ford has currently refused to acknowledge this issue and issue a recall. this is a very serious issue that has already led to injury and could lead to a death, something need to be done before any more injury's occur or worse. *tr

Could not stop. had to use both feet on brake to stop. good thing i was only backing out of my driveway. had to have brake booster replaced. a brake booster should last the life time of the car and not be replaced. my edge in a 2011 with 119,000 miles . we never received any letter about this being a problem on the ford edge. . shouldn’t ford reimburse us ?

In july 2017, experienced hard to press brakes with hissing noise, warranty extension provided to replace brake booster, 27 months later, similar issue, brakes work but pedal continues to floor. recommeneded master cylinder replacement by dealership and independent mechanic, replaced and still having the same issue - diagnosis is that it is again brake booster which was only covered for a single repair and warrantied for 12 months. no recourse from ford despite many reports of this issue from other customers, expensive and dangerous failure.

Tl* the contact owns a 2011 ford edge. while the contact's wife was driving 35 mph, the brake pedal was depressed, but the vehicle failed to stop. the driver was able to stop after depressing the brake pedal multiple times. there were no warning indicators illuminated. the vehicle was taken to elder ford of romeo (located at 63300 van dyke, washington, mi 48095, (586) 838-1250) where it was diagnosed that the brake booster needed to be replaced. the vehicle was repaired, but continued to experience the failure. the vehicle was taken to the same dealer again and it was diagnosed that the brake cylinder needed to be repaired. the vehicle was repaired; however, the failure recurred on october 3, 2019. the vehicle was taken back to the dealer a third time and it was diagnosed that the abs needed to be replaced. the vehicle was not repaired again. the manufacturer was not notified. the failure mileage was 86,000. the vin was not available.

Tl* the contact owns a 2011 ford edge. while driving approximately 20 mph, the brake pedal traveled to the floorboard without warning. the contact pushed the brake pedal with force and slowly continued to drive. the vehicle was taken to bohn ford (504-347-7000, located at 3737 lapalco boulevard, harvey, la 70058) where it was diagnosed that the hydraulic control unit failed and needed to be replaced. the manufacturer was made aware of the failure and stated that there was no recall. the contact was transferred to nhtsa. the vehicle was not repaired. the failure mileage was 58,000. *dt *tp

With out warning the brakes will go out after a few days they work again . no one knows why . they can not find any reason fore this. this has happened 7 times this is a safety problem and needs to be addressed promptly. this happens when driving this car.

The vehicle was stationary and attempting to accelerate away from a stop light. the vehicle would not move under its own power. the engine rpm would increase as well as the speedometer but no movement. the vehicle would also move with the vehicle in park. towed to shop where it was determined that the axle retainer clip had fallen off and the cv axle and it slid out of the the inner shaft and stripped the entry teeth and the end of the cv shaft. known problem on 2012-14 ford edge.

Vehicle was traveling apx 35mph went to depress brake at stop light, brake felt stuck halfway, vehicle did not slow down and then brakes make a high pitch beep sound when fully depressed.

Tl* the contact owns a 2011 ford edge. while driving 8 mph, the reverse sensors went off. the contact mentioned that the vehicle was turned off and restarted. when the vehicle was placed in reverse, the instrument panel and back up camera went blank. the contact mentioned that the gear became stuck in reverse and the vehicle rolled into the vehicle in the rear. the air bags did not deploy. a police report was not filed. there were no injuries. the contact turned the vehicle on and off until it became operable. the vehicle was taken to an independent mechanic where the contact was informed that the clutch was not recognizing what gear was selected. the vehicle was not repaired. the vehicle was taken to midwest kia (8725 w kellogg dr, wichita, ks 67209, (316) 448-8493), but was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 128,000.

Tl* the contact owns a 2011 ford edge. the contact stated that the vehicle jerked, lunged, and lost power. also, the check engine warning indicator illuminated. the vehicle was towed by the insurance company to kayser ford lincoln (2303 w beltline hwy, madison, wi 53713, (608) 271-6000) where it was diagnosed that the pcm needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was approximately 85,000.

Tl* the contact owns a 2011 ford edge. while driving 35 mph, the brake pedal was depressed to the floorboard and the vehicle failed to respond without warning. the vehicle was towed to the contact's residence. the vehicle was taken to an independent mechanic who stated that the master cylinder and brake booster needed to be replaced. the vehicle was repaired; however, the failure recurred. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted, but did not assist. the failure mileage was 140,000. the vin was not available

The driver door ajar light remains on even when the door is closed. this keeps the dome lights on which is hazardous to drive with in the evening. i understand this is an ongoing problem for ford but they have done nothing to fix it.

Fuel tank leak, fuel odor

Door ajar sensor on the driver side door wont go off

The door ajar light intermittently stays on even when all doors are closed. the light stays illuminated while driving or stationary. it is now causing the car alarm to go off randomly at all hours. this is a safety concern to as the automatic door locking when putting the car in drives does not activate. i have read years of complaints on the ford owner forums. it’s time for ford to issue a recall to fix the problem. it’s obviously the door latch switch which costs $400.00 to have replaced. please help. my neighbors are very upset about being woken up at all hours, but i do not have $400.00 to have the issues fixed. this has been happening on and off for over 2 years, ever since the odometer read over 50,000 miles.

1) 91k on motor, the internal water pump failed causing motor to fail and must be replaced. the car was in motion and coasted to shoulder with no power steering or brakes. 2) door ajar light remains on, and had to replace switch at 50k because the battery would drain.

Passanger door latch sensor and rear passanger door latch sensor malfunction both of the latch sensors are not working the doors are closed but the sensors indicate the doors are open, and makes the vehicle not to locked whenever i am driving. i strongly believe this is a safety issue, i am saving money to fix this, but in the time i extremely worry about my kids while i am driving with them, i did some search online and a lot of ford edge owners are having the same issue. thank you for your time.

Hazard warning touch button quit working -- touch the button and it doesnt work part is integrated into the sony touch control panel/ screen water pump failure without warning -- destroyed the engine -- started as sporadic overheating that thermostat was replaced aliviated it for a short time then it started over back to the garage -- couldnt find anything -- suggested turn engine off then back on to see if temp sensor was the issue -- stopped again for a while then it happened again -- also cam sensor failure when this occured -- took to garage temp sensor cam sensors and thermostat replaced -- system flushed -- garage started it up -- overheating again -- now engines seized

Tl* the contact owns a 2011 ford edge. while driving at an unknown speed and attempting to stop abruptly, the front driver's seat fractured, fell forward, backwards, and then layed down flat. the vehicle was taken to mike brown ford (866-562-7500, located at 4950 e u.s. hwy 377, granbury, tx 76049) where it was diagnosed that the bottom of the seat needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 100,000.

Tl* the contact owns a 2011 ford edge. while driving approximately 65 mph, the brake booster fractured and the brake pedal traveled to the floorboard. there was no warning indicator illuminated. the vehicle was taken to tracy ford (209-229-4006, located at 3500 auto plaza way, tracy, ca 953040) where it was diagnosed that the brake booster needed to be replaced. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the failure mileage was approximately 89,000.

Tl* the contact owns a 2011 ford edge. while driving approximately 35 mph, the traction control indicator illuminated and the vehicle lost power. the contact turned off the vehicle and it restarted normally. the contact also stated that the failure occurred at least seven times in one day and began six months ago. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 70,000.

When accelerating, you can feel the drivers and/or passenger front seat shift backward. when stopping, you can feel the drivers and/or passenger front seat shift forward. i have questioned this at the dealership without resolution. i can’t find anything that will allow me to tighten down the seats. i don’t feel this extra play in the seat is safe in the event of a wreck.

My 2011 ford edge with brakes at 1/2 use has suddenly begun having breaking issues. pushing the brake usually results in immediate engagement; now it try’s to engage but releases and goes to the floor; requires heavy hard pressure taking pedal completely to the floor to stop vehicle. has been one or two instances of intermittent occurrences; but seems to be persistent now. nhtsa needs to do something from the unending list of similar complaints. not any specific driving condition creating the issue to occur. this am i was on an open highway with no stopping/ starting driving; this afternoon i was in town.

Driving on city streets 35-45mph when i had to apply the brake. brakes felt spongey (no anti lock feel) and the pedal went almost to the floor. this originally occurred mid february 2019, but corrected itself after letting the car sit overnight. it occurred again late march 2019 and this time the condition persisted and made me feel that the brakes could ultimately fail. i checked online and found multiple mentions of this issue with ford edges, but no formal recall - which the dealership later verified. my vehicle is a 2011 with 135,000 miles. the vehicle has had all of its required/recommended maintenance and is in good condition otherwise. the diagnosis was as follows - "found the master with leak and hcu/abs seeping and dump valve, e on found brakes bypassing". the dealer replaced the control and module and also recommended that i replace the master cylinder, which i agreed to allow. expensive repair - just a bit past $1900 with parts and labor

While driving on a city road (approx 40 mph) the rear window made a popping sound and shattered. a hole emerged on the driver side. it looks like the window pushed out and there is no evidence that anything hit the window.

Slowing down in city to make a right turn at low speed and pedal went to the floor. i was able to swerve to avoid hitting curb. had to pump brakes and push almost to floor to stop the vehicle. there is fluid in the master brake cylinder and no leaks. brake booster is functional and brakes have plenty of pad. extremely dangerous situation. i will be contacting ford dealer in two days to discuss situation.

Brake booster replaced under recall 13n02 10/30/2017 at no charge. april 2019 booster failed again. ford will not cover under warranty. replacement lasted 16 months and 6958 miles.ford says warranty only covered for one year. the replacement by the dealer , at my expense, is two years.

When applying the brakes the brake pedal sinks to the floor and is hesitant to stop completely. i have had the master cylinder changed, the abs pump has been replaced and the vehicle had the brake booster replaced around 1 year ago due to a ford recall. this vehicle has been in the shop for 3 weeks now and the mechanic cannot seem to fix this issue. this seems to be a well known problem with the brake system for this vehicle and is dangerous to the occupants of the vehicle and others in the surrounding areas. this issue has the potential for random brake loss which can occur in injury or death.

Brakes are hard, the car does not brake easily. it makes a sound like a wind is blowing. as if it had a pressure that would not let the brake tighten

Tl* the contact owns a 2011 ford edge. the contact stated that the headlights were very dim. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not contacted. the failure mileage was 120,107.

The brake pedal needs to be pushed to the floor to stop the car. the car has been completely checked out and everything is fine except this issue. come to find out there has been a recall on the vacuum brake booster which is the issue with my ford edge, but mine isn't covered under the recall. its' the same issue and will cost $894.89 to fix, but ford has wiped their hands of it. this is a safety issue and the car cannot be driven as it is. ford won't tell me why my vin number isn't covered. the brake pedal issue happens 100% of the time when you are attempting to stop the vehicle.

Atlanta recalls i go to use the brakes pedal is real hard the car will not stop was on city streets almost had a accident

Water pump broke while on highway. there were no signs of failure leading up to it. car gave a warning of low oil pressure, then maybe 20 seconds later the engine coolant over temperature warning comes on. car stopped accelerating at this point, got to shoulder of highway and at this point, power steering and brakes were out. engine was smoking. had it towed back to dealership 89 miles away to learn the water pump broke causing catastrophic engine failure and damage. estimate to rebuild engine was $ 7352.00 plus tax. there was no warning or possible way to check the water pump before hand. i purchased the car in 2011 and had it paid off a couple years ago. now all equity in the car is completely gone as the car was only worth 6-8k (according to truecar) and it would cost more to fix it than to purchase a new one. a engine swap was estimated at around $4,000 with labor included as well. after this happened i find out i'm not the only one this is happening to, and that it's a major issue that ford has apparently tried to keep quiet. i hope this is an additional piece of ammunition to use in the case against ford.

The "door ajar" indicator continues to be an ongoing problem. i have had it looked at numerous times at the dealer, and they've only "cleaned" the sensor, and let me know it's not a recall item. this is a definite safety concern in that the interior light stays on constantly, and make it very unsafe to drive or have good visibility when backing up. numerous times i have been in a parking lot at night, the interior light is on (due to the door ajar false indicator) and you can barely see out the windows. i continue backing out of a parking spot and realize there is a pedestrian i just couldn't see due to the interior light staying on. i have also had close calls with pedestrians on a sidewalk/walking by as i am backing out of my driveway at night. the light also continues to stay on even after i've backed up and have now put the car in gear and am moving forward (driving). it seems to go out at about 10-15 mph. but even at that speed with an interior light on, and it is not safe. i can't believe it hasn't been recalled yet. there's no way ford can claim this is not a safety issue. i have also googled this issue and in addition to this nhtsa website, there are so many complaint sites and blogs about this same issue. it needs to be investigated and looked into further for a recall. not acceptable, ford!!!

Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar and lift gate warning indicators illuminated when the vehicle was started. the contact stated that the doors were not open when the indicators illuminated. the contact also stated that the backup camera did not work. additionally, when the gear was in reverse, a noise was heard from the front end of the vehicle, which caused the vehicle to stop before moving again. the vehicle was taken to an independent mechanic who diagnosed that the body control module needed to be replaced and advised the contact to take the vehicle to a dealer. the vehicle was taken to purvis ford lincoln (540-898-3000, located at 3660 jefferson davis hwy, fredericksburg, va 22408) where the contact was informed that there was no recall. the manufacturer was made aware of the failure and provided a case number. the vehicle was repaired by owner. the failure mileage was approximately 90,000. *tr*jb

This complaint deals with a 2011 ford edge in which the vehicle's brakes began to fail considerably at approximately 172,000 miles. after almost $1000 in brake repairs it was finally determined that the vehicle's brake booster had failed. this defect is known to the manufacturer who issued customer satisfaction program 13n02 which allowed replacement of the defective product for vehicles with up to 150,000 miles or through january 15, 2015. this problem presents a dangerous situation, particularly when backing the vehicle when the problem is more prominent. ford dealership was contacted with regards to the complaint and stated that due to the mileage that the repair would not be covered by the 13n02 repair or other programs. the repair cost is quoted by ford at approximately $710.37

Driver side strut keeps going out already had it replaced a month ago and driver side window cracked for no reason from down in the door not even where anyone could hit it.

On 9/11/17 my wife was involved in an accident while driving her 2011 ford edge limited with approximately 80,000 miles. a van had cut her off during rush hour traffic on hyw. 635 in farmers branch, tx and she ended up rear ending it. i asked my wife what happened when i arrived at the hospital and the told me that when she went for the brake pedal it went straight to the floor and she heard a "sucking" sound but the car did not stop. our insurance company at the time (usaa) never investigated the brakes and totaled out the car. i searched google and have found similar situations involving ford edge crossovers but ford only has a tsb for this issue and not a recall. i just recently learned about this process and hope it will be investigated so that lives can be saved. luckily my wife only sustained minor injuries from the airbag and our children were still with our babysitter.

The aws light stays on and says the driver stability controls are not working properly. took it to a ford dealership for servicing, charged 800 plus and the issue is still occurring. they claim it’s a sensor issue but it’s still happening! if i turn left or right the warning light comes on, if it’s wet or dry the light comes on and when breaking the suv slides. will never purchase another ford again. not sure of the actual date the issue started happening.

The contact owns a 2011 ford edge. while driving approximately 30 mph, the power sun roof opened and failed to close. the sun roof remained continuously in the open position. the vehicle was taken to the dealer where it was diagnosed that the entire sun roof would need to be replaced. i looked at the moulding around the window from the top- and that is the only part that is snagging the window from closing. the vehicle was not repaired. the manufacturer was not notified of the failure. the dealership said the entire window needed to be replaced $810 vs. just ordering the 2 mouldings on the top of the car. the approximate failure mileage was 75,000.

Internal water pump exploded inside, causing engine to lock and other damages in the engine. vehicle was in garage for simple tune up. then during checkin, the engine stopped. vehicle could not restart.

Display screen is black. no radio, sync, climate controls etc. was told by the local dealer that the a-pim module needed to be replaced. very expensive. why did this happen?

Check engine light comes on from error code p0456 - small leak detected in the evaporations emissions (evap) system. the check engine light comes on every time the vehicle is fueled with gasoline. my mechanic advised this is a common problem in fords with the no gas cap system.

First of all the first problem i encountered with my vehicle was the passenger wheel barring was defected and started making a bad noise so took it to the shop and the mechanic said lucky i did because is was about to break and cause my wheel to come off going down the road. after that i noticed that my engine would run hot if i sat still in the parking lot just running even with the ac off. i had no warning that anything was wrong. i turned my car off and it didn't seem to do it anymore until we started getting this really hot weather this may, me and my family was going in to town to grab a bite to eat when (without any warning) my car starts sputtering as if i put bad gas in it. my husband instructed me to pull over and take a look and low and behold my car has been running hot just after driving only 10 minutes. he pulled the dipstick and oil is milky and oil was all in the water resivour. my car had over heated without any warning that anything was wrong and blown heat gasket and cracked heads. my engine shot. we took it to the shop where i had to purchase a new engine and after the mechanic ran a diagnostics test on my car he said that the fan control module was faulty which did not allow my cooling fans to come on at all and my system never alerted me either. we replaced cooling fans along with module. everything seems fine after 2,000 dollars later. fyi never rely on your information screen to tell you if your running hot, go to settings and keep your screen on the temp gauge at all times so you will know for yourself how cool your engine is running. i would be nice after all the complaints ford has received about these piece of crap cooling fans that they will just suck it up and do the recall. we are hard working americans and dont deserve this crap. we support ford an american car manufacturer and expect the same respect!!

Door ajar warning always on even when doors are closed. dome lights remain on and unable to lock or secure the vehicle. drains battery leaving me stranded. it remains on when the car is on, off, moving, not moving, with or without occupants.

While drive 45 miles per hour ran over a raised steel cover in road way the bump caused brake pedal to go to floor, this has occurred before, the brake comes back eventually. it had a brake booster replaced by recall 2015. this has happened twice since then. no action by ford.

Noticed vehicle was leaking black substance, brought it in and was told vehicle's power transfer unit was fried. i was advised by the mechanic that this is a known and common issue in ford suv's. vehicle shakes while driving on the road and has a hard time keeping speed.

Have had car into shop 3 different times for spongy and hard to stop brakes. replace brake booster twice, bleed lines, "fixed" caliper. in reading others it appears there is an issue with the hydraulic control unit or some other identified problem. ford needs to figure this out and issue a recall. this is a serious problem that doesn't need to be ignored and there are numerous examples of reported problems.

Thanksgiving time (2018) applied brakes, (2011 ford edge with 105,000 miles), went to floor barley stopping. almost plowed into car in front of us. scared crap out of us. never did this before!!! had car towed to local shop. put on new master cylinder. three weeks later brakes go to floor and very poor stopping. towed to local shop and yet a second master cylinder installed. one week later, poor stopping yet once again. few feet from plowing into garage wall. all occasions the vehicle was traveling at a good rate of speed, only to find out no stopping petal. had to rapidly pump spongey petal to hope it stops. after fixing, worked somewhat normally, but reverts back to spongey petal and scary situation as if is it going to stop. (note, no abs pulsating at any time!) once again back to shop. i consult youtube and find a video where a ford expedition had same exacting problem as mine. determined to be the abs control module. not a master cylinder. (and not a brake booster where petal is hard.)there is a hydraulic version (available through ford) and an electronic version (no longer available anywhere including ford) abs control module. so a eight year old car with 105,000 miles cannot be repaired as the demand on this part is apparently so great it has exhausted stock and cannot be replaced with a new part. in closing, the only way to repair the vehicle is to find a junkyard donor vehicle and hope that parts will not fail. but chances are that it too, will eventually fail. i believe that the ntsb needs to investigate this dangerous safety defect. abs is supposed to help prevent accidents, not create them. please consider. also, feel as though i should be reimbursed for my out of pocket costs on this too. well over $1000. thanks (xxxx)consult youtube “sinking/spongy brake petal- with abs system “ published by (xxxx). parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Tl* the contact owns a 2011 ford edge. while driving various speeds, the vehicle failed to stop when the brake pedal was depressed. the vehicle was taken to krieger ford, inc (1800 morse rd, columbus, oh 43229, (614) 888-3320) where it was diagnosed that the brake booster fractured and needed to be replaced. the vehicle was taken to an independent mechanic for repairs. the manufacturer was made aware of the failure. the failure mileage was 157,000.

Tuesday night 1/22/2019, my daughter described that her car had lost all power while she was driving down a small mostly deserted street in our town when she braked and attempted to turn. she had an extremely difficult time braking and turning the car to get off of the roadway. so, that same evening, i decided to see if it happened to me. it was noted that she had just over a quarter tank of gas so i thought maybe her gas gauge was wrong so i filled the car. we drove around 6 miles when it did happen to me as i braked and attempted to make a left hand turn in front of oncoming traffic. fortunately, the vehicles headed my way were quite a bit down the street, and i allowed myself ample time to get across were this to happen. however, this was at night when that street isn't busy. we live off of this street so avoiding during the day isn't an option. during the day when traffic is busy and constant, there would be no way to allow that much time to get across safely. in the months leading up to these power failures, there were at least three instances where we were in a drive thru or stopped at a stoplight where power would be lost, but never when the car was actually in motion as happened twice on 1/22/2019. i found a forum where this has been reported many times not only to ford, but to the nhtsa and nothing by way of a recall has been called for this problem and it appears that someone will be killed prior to something being done. i've read that the throttle body seems to be the issue here and that ford has denied a problem saying they've never heard of this problem when people take these cars to the dealerships. the evidence is all over the internet where people describe the exact same problem. this car will only be driven as needed and absolutely is not allowed onto the highway. please help resolve this known problem before someone is killed.

The air bag light keeps coming on

Continuous failure of collision warning system that eliminates the use of cruise control. warning has to be acknowledged and shut off via ok in controls. this occurs at start up.

Throttle body issue - vehicle turns on and is able to drive, but wrench symbol appears on dashboard and the car goes limp; unable to accelerate at all. this happens while you are driving! according to ford, it is an issue with the throttle body. cost of fix at local mechanic is $330 for the part and $285+ for labor.

The driver's door light ajar sensor stays on even after the door is shut and keeps the interior dome light on. this has been happening on and on again off again basis for years. recently it is happening all the time. when we get in and start the car no matter how many times the door is opened and shut the notice stays on. this will then continue as long as the car is in reverse and makes backing up at night very hard as you can't see with the interior lights on. when backing from the driveway into the street you cannot see if there is traffic. when the car is put in drive the dome light will finally go out after a short period of time. if we park the car and lock it the dome light will stay on for 5 or more minutes as it registers as the front door being ajar. neighbors have stopped at our home to tell us we left our interior lights on.

Driving to work on streets and came to a stop light ,hit my brakes and the did not stop. after hitting my brakes a couple more times my car stopped. my brakes were down as far as they could go. took car to ford dealer and was told it was a modular that need to be replaced for $1400.00 .i think is to much for a senior citizen to pay.

After breaking somewhat hard to avoid an incident the break pedal was incredibly "spongy" and would need to go to the floor to engage the breaks. two mechanic shops, other than the dealership, inspected and determined that the power booster may be the issue an informed us that there was a recall 13n02 for this vehicle. took it to the dealership where they determined it was the master cylinder and not the power booster. then they claimed it was the hydraulic control unit and that needed to be replaced. over $1000 later the problem was solved. after reviewing several complaints online about the hcu it appears that this device is faulty and is acknowledged by ford however they have failed to issue an important recall. apparently the algorithm for a recall has not been met with faulty units. this faulty device needs to have a class action established to cover the faulty devices and fix the issue and not to mention the reimbursement to the consumer.

Door lach for dirver side it would not close. keeps door open. message with ajar door open. this issue occures while driving as well. this is a hazard issue. also, kills the battery as car could not be locked.

I have received faulty error messages on the vehicle, for example the other day i was driving down the road and the light came on like the car was overheated however there was no smoke coming from the car and the temperature gauge never moved up. my passenger car door light sensor says that there is a door ajar when all doors are closed whether the vehicle is stationary or driving along the city street. when i open the front passenger door and close it sometimes the inside lights remain on in the vehicle.

Stalls and won’t accelerate while going down the road. just idles real rough. can only coast to a stop. can’t steer. wrench comes on the display. everything i have read said it is probably the throttle body. has less than 40,000 miles.

Tl* the contact owns a 2011 ford edge. while driving at any speed, the brake pedal traveled to the floorboard when it was depressed. the vehicle failed to stop. there was no warning indicator illuminated. the vehicle was taken to tuttle-click ford lincoln (949-472-5200, located at 43 auto center dr, irvine, ca 92618), but the technician was unable to repair the vehicle. the failure recurred. the vehicle was taken to kearny pearson ford (858-560-5544, located at 7303 clairemont mesa blvd, san diego, ca 92111) where the brake booster was replaced. the failure recurred. the manufacturer was not made aware of the failures. the vehicle was not repaired. the failure mileage was approximately 120,000. the vin was not provided.

On friday september 28, 2018, our 2011 ford edge limited lost the ability to accelerate and began decelerating on a freeway while being driven at 60 mph. my husband had to "coast" off the freeway and came to a dead stop without any warning (e.g. no check engine or other lights turned on) in the middle of a busy intersection, at which time the engine began smoking. many hours later we were informed by a service technician at our closest ford dealership, the the internal water pump had failed and flooded the engine with coolant and oil. he stated that there was nothing we did to cause it and nothing could have prevented it because it was due to a "poor design" by ford. he stated he had seen this several times and that our engine would need to be replaced (at a cost of almost $9k). internet research has shown that we are not the only people to experience this and that there is a pending class action lawsuit against ford motor company for this very issue. as of right now, the card is completely dead and cannot be driven, and ford is refusing to accept responsibility for their negligence.

Driving 60mph on highway and car without warning lost power and stalled. on freeway. very dangerous, a semi had to swerve to avoid me. put car in park and after a few minutes the card started back up and drove without problems. this has happened three times without warning and after a bit of time starts back up and drives fine.

Drivers side door ajar light is on at all times. it prevents the interior lights from going off. which causes difficulty driving at night or backing up.it also causes the battery to go dead and locks are not secure on the door

I was driving and suddenly the electrical system just shut off. and the panel said check manual. i was driving up a ramp in a parking lot.

I was driving home from work at approximately 40 mph when an orange wrench popped on my screen and with no warning my car started jerking and sputtering and then quit working and completely decelerated like i had switched my car in neutral. i pressed the gas and nothing happened when i was in the middle of an intersection! i was able to get my car out of the roadway using some of my momentum but i was lucky i was not on an interstate or somewhere else. i was told my throttle body needs replacing. i looked into this issues with the 2011 edge and apparently there was a notice put out on this throttle body in other vehicles for causing the same problem and leading to very dangerous situations, however mine wasn't included even though i had the exact same problem. i take great care of my car - oil changes every 5,000 miles and special maintenance when necessary and it doesn't even have 100,000 miles on it.

The "door ajar" warning is being displayed and despite slamming the door as hard as possible. this warning is a red herring since the problem is really the malfunctioning door lock. when the warning is there, i cannot lock the door. the quotes to fix this are raning from $350 to $500. i cannot use the car if i cannot lock that car. i also do not know : 1. if i happen to get it locked, will it unlock. if it doesn't unlock i will be stranded. and 2) if the door is truly ajar because the lock is faling in some manner, risk of the door opening unexpectedly exists. therefore i have stopped driving my edge. this problem happens when i start the car. the problem has been happening continually for about a week (since about 9/10/2018)

My service advance track light keeps appearing there was a recall on it about a year or two but will not be honored..this is affecting my vehicle stability, traction,abs, and control of the vehicle

Driver side door latch sensor stay on indicating doors is open even when it’s already closed. interior lights stay on and drains battery life leaving consumers stranded.

Takata recall the door ajar message displays on my 2011 ford edge vehicle constantly and the door is shut. the lights stay illuminated because of the door ajar sensor not working properly. also i can not lock my doors when i am inside the vehicle when the engine is on which is unsafe in my opinion. i have seen that many people have stated this has happened to their ford as well, but a recall has not been issued.

About 2 months ago my front passenger door ajar light started to come on when the door was clearly closed. it since increasingly gotten worse to the point where it always comes on any time the door is opened, and sometimes while driving. it is a safety hazard at night while trying to drive as the dome light will not turn off, as well as the doors will not lock, & it continues to drain my brand new battery that was just installed.

Plastic fuel tank leak from steel mounting bracket repair to replace fuel tank

I first noticed this problem when i turned on the vehicle in my garage and the passenger door ajar indicator came on as well as all of the interior lights. even thought the door looked to be securely closed, i opened and closed the door again to be sure. the passenger door ajar indicator and all the interior lights stayed on, which made seeing at night while driving very difficult and dangerous. additionally, i was unable to lock the doors of the car because of this problem. the technician at the shop said it was a faulty actuator and that many ford edge's have had this problem.

Brake pedal goes all the way to the floor before stopping. this is the second time the brakes have failed in traffic. brake master cylinder replaced at 58k, brake booster replaced at 32k. current mileage is 65k. dealership unable to find problem.

My wife was driving the vehicle and when she went to stop she pressed the brakes the pedal went completely to the floor without warning. the vehicle would not stop and nearly collided with a another vehicle. took the vehicle to ford and found that it had a faulty abs hydraulic control unit that is allowing fluid to by pass the abs and not stop the vehicle. vehicle had been serviced previously in 2016 for a similar brake failure issue. (between 50 and 60 thousand miles) that time it was a faulty brake booster that prevented the vehicle from being able to stop. that repair was covered under the 13n02 extended warranty 10 years and 150,000 miles. this time ford is not standing behind a problem that could have result in a serious injury or worse.

Lost brake pressure while driving and could not stop with significant pressure on the pedal. dealer was unable to find cause despite numerous examples of the same previously reported by others.

The drivers door will not lock and when i do try, it comes unlocked and the lights stay on. the control dings to tell e the door is what.

Driver door ajar, passenger door ajar. these alerts come up when my doors are closed. the interior light stays on for ever and i cannot lock my doors! this is not acceptable. i have read hundreds and hundreds of complaints about this exact problem. also, the interior lights just come on randomly when car is parked with no key in ignition. and, the backup camera, when it works, is upside down!! these problems should be recalled, as i see so many others complaining about the exact same issues.

I braked hard on a normal 3-lane city street to avoid an incident. i was going straight, not turning. there seemed to be no unusual circumstances other than an unexpected need to “slam on the brakes” to avoid a bad driver. from that point 30-60 days ago, my brakes have been soft/spongy. (this happened once before but corrected itself after a few days.) the brake pedal passes its “normal” point of effectiveness and engages only cautiously once pressed further to the floor. have paid ford $270 to have the brakes bled and diagnosed—a faulty hydraulic control unit. this seems to be common with multiple ford models. please research whether a recall can be issued as my brakes have been maintained and i should not have to pay ~$1500 for a faulty part used by ford—especially such a critical one, especially one that costs almost $300 to diagnose. additionally, ford already has issued an ”extended warranty” related to its brake booster in my year model vehicle. while the recall indicates a spongy brake as a sign of this trouble, the ford tech contradicted the warranty description and stated that a faulty brake booster would create a stiff brake instead. which is it, ford? please research both and ford’s response and ensuing diagnoses related to the brake booster extended warranty. thank you.

I own a 2011 ford edge limited with a 3.5l, 6 cylinder engine. the vehicle has been faithfully maintained since i purchased it at ~30,000 miles. on 5/25/2018 while driving out-of-state and with approximately 120,000 miles the vehicle began exhibiting symptoms of stalling at stops and while parking; there were no warning lights or indications of trouble. pulling off the road i inspected the automatic transmission fluid first, since that seemed the most-likely culprit. during this check i overheard a lot of noise as hot coolant was being ejected into the coolant overflow reservoir and it was while the car was parked that the overheat indicator first sounded. after shutting off the engine i noticed water on the pavement under the vehicle. i arranged for the vehicle to be towed to a ford dealership where it was determined the coolant pump had failed. though completely without symptoms until the final few minutes, because the pump is driven by the engine's timing chain, enough damage had been done that a significant amount of coolant had entered the engine. the engine would start, but pressures in cylinders 2 and 4 were compromised and unknown other damage had occurred. the ford service advised that the pump replacement would cost on the order of $2,000 and that life-expectancy for the part was 150,000 miles - two numbers that seem incongruous by themselves for a maintenance item. in addition, the absence of a cooling system warning facilitated driving the vehicle while catastrophic damage was caused to the engine.

The door ajar light stays on despite all doors being closed. this in turn prohibits the doors to lock on the vehicle (while driving and parked).the dome light will turn on intermittently, this includes during night time driving and when parked - both creating major safety issues. battery drainage - being left with an inoperable vehicle. visibility - severe glare and limited visibility while driving in darkness. personal safety - doors not looking creates a threat to personal safety (there is a reason car doors lock automatically within a few minutes of takeoff - personal safety). in addition to this, the backup camera went out at 50000miles. so disappointed!

Our 2011 ford edge,which we bought new from a local dealership,now has an odometer reading of just over17,000 miles.after experiencing the interior lights coming on and remaining on without the switch being used or the doors opene,we noticed that the”drivers door ajar” warning came on and the door was actually closed tightly.the interior door locks would engage and release repeatedly while driving.this was the greatest cause of alarm for us because our small great grandchildren often ride with us. our battery went bad and from what i can determine,this may be the reason.my wife is the principal operator and no longer feels safe in this vehicle with this problem existing.i have contacted fomoco customer service and there is no recourse other than pay the dealership to repair/replace the actuator.i feel that as many problems as have occurred with these parts,a recall should already have been done by ford...this problem has occurred in traffic and also while parked in our drive.thanks for allowing me this opportunity.

Car stalls after slowing, almost stopped on a city street. this has happened four (4) times over the last few weeks. after coasting to the side of the road and turning ignition off, car restarts and resumes normal operation.

Vehicle stalls during operation. this has occurred approximately 6 times in the last 60 days. it goes into limp mode showing " awd off" and the "wrench" icon. contacted ford concerning the customer satisfaction program 16b23 related to this but was denied coverage.the vehicle sat at the dealership for three days without them being able to repeat the issue. the problem will reset when the vehicle is turned off, and no history is captured. the code that we just discovered during an episode is a p2111 code acquired by a can buss reader as it happened in traffic in motion on a city street. pulled to the side of the road and turned it off and it reset. this is dangerous ! my grandchildren ride in this vehicle.this vehicle has less than 55k miles since new. it's frustrating to know that ford is aware of the issue and chooses to refuse the problem until someone is injured or killed.

The door ajar sensors are erratic and often report false ajar conditions. this results in the interior lights not going out until you reach a certain forward speed and the the doors will not stay locked with the power locks, you press lock and they unlock. the lights also come on randomly while the car is parked. these sensors have a 100% failure rate and are part of the door latch so they are expensive to replace. it makes it very dangerous maneuvering the car at night with the interior lights on and it is pretty unsafe to not be able to lock all the doors and have them stay locked.

When we returned from vacation we noticed the brake petal was sinking to the floor. the car would take a bit to come to a stop. at one point i was at a complete stop at a light. the petal sank and the car rolled forward and into the bumper of the car in front of me (no injuries). we changed the brake fluid and bled them many times. we researched on what might be wrong. ultimately i found that ford would replace the brake booster due to some sort of recall. they replaced it and said that the car still had the same problem. they said to replace the master cylinder, which they quoted $890 for. they also charged me $190 to do further inspection. we took the car home and ordered a master cylinder for about $80. we put in the master cylinder ourselves. we bench bled the cylinder and once it was installed we bled the brakes on 5 separate occasions, about 10 mins on each wheel. the pedal was still sinking. we had a mechanic come out to check our work. he said that everything we did was fine and he bled the brakes multiple times. still sinking pedal. he concluded that we may have purchased a faulty cylinder. i took it to 2 other mechanics, firestone and big o tires, they both said it would have to be the master cylinder. so...i ordered another cylinder. we had a mechanic come out to install. still...sinking pedal. he said that it might be the abs system, which i suspected. he also said that it may be that ford would need to use some special tool that only they have to reset something or other. so i finally gave in and took it back to ford. they told me that the hydraulic control unit had failed, and quoted $2042.50 to replace it, $1400 of that is just labor. the ford rep said that only ford service departments can fix this issue, because they have the correct tools for it.

My wiper blades go will go off about every 5-10 seconds and know is in off position. my vehicle can be in park or in motion and still the same. i've twisted the know on and off and still they will not turn off. started about 3 weeks ago and still going

Lost brakes or two occasions while driving and each time the booster was replaced. the 2nd replacement ford would not pay for. we lost total confidence in the vehicle and ended up trading it in for a hyundai sport.

My vehicle has an issue where the hud will stay on occasionally after turning off my car and leaving it. this drains my battery, leaving my car completely dead. at one time it was unable to even jump start. this has happened twice, when the vehicle has been shut off. also, any of my controls for radio/volume/cruise control/etc. will often freeze or suddenly jump up or down. this happens randomly, regardless if the vehicle is in motion or not.

Back up camera stopped working. message appears saying " camera unavailable please contact dealer" when placed in reverse.

Tl* the contact owns a 2011 ford edge. when the vehicle was started, the door ajar warning indicator illuminated. the contact mentioned that all the doors were completely shut; however, the warning indicator continued to remain illuminated. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was approximately 65,000.

Passenger side seat belt locks in place while in motion regardless of whether the brake is pressed or not. stays locked in place during long road trips until seat belt is disconnected and reconnected. this happens frequently (when i have a passenger) ever since i bought this vehicle 5 years ago. i am not sure if this is a safety issue??

Panoramic vista roof will not close. vehicle was stationary. i have researched the issue and thousands of ford owners are affected.

I have problems with the abs sensor. when you hit a big bump or when you brake on ice the brakes shutter & the brake pedal goes to the floor unable to stop. usually i can pump them & i get brakes back. now i can't pump them up, i call it a soft brake, i can not stop fast if a vehicle stops fast in front of me. i was told from my mechanic that it needs abs hcu unit & master cylinder changed. he also told me that they frequently have calls from ford owners that have edge & fusion with the same issue of loosing their brakes, in fact they take bets on how many calls they will get on a snow day or rainy day. i can't believe there hasn't been a recall on this, it is extremely dangerous.

Door indicator light stay on interior lights stay on indicating that the driver side door is open when door is shut.lights pop on at any rate of speed scary and extremely dangerous passenger side seat doesn't move at all sometimes the whole screen will go a dime white and blank during any rate of speed. extremely dangerous

Backed into garage and brake pedal went to floor when depressed with no warning. broke several 2 x 4's and pushed the wall out one foot. new brighton ford dealer had determined its a bad abs module and hydraulic control unit (hcu). its been two months without the use of the vehicle as ford can not get a new hcu anywhere in the usa. they say the part has no date to when they will get the part. ford customer service just says they have escalated the part availability part and said to keep checking in with the service manager. service manager does not return messages left on his phone. no one at ford can tell me if or when the part will arrive after we paid 1/2 down to order the part. then they sent us home with a car with defective brakes as they did not want it there indefinitely..

Door ajar warning light appears on the dash even when the door is closed. there is no way to clear the alert/alarm and it becomes very hazardous when driving while it is still dark and the dome lights are on signaling the door is open. this warning will come on at any time- while stationary in my driveway, while driving, etc. there is no specific time it happens.

Door ajar light stays on, door lock not working driver side

Brake failure with pedal going all the way to the floor and vehicle would not stop. ford is aware of the problem and will not warranty the repair of the hydraulic control unit (hcu) and cost $1,000 to replace. why hasn't the nhtsa done something?

My wife’s 2011 ford edge brake pedal goes to floor when trying to stop. problem is intermittent and brakes go back to working normal. this has happened multiple times with my wife driving and twice while i was driving. brake booster was already replaced under recall. i don’t think the booster is bad again.i think it is a abs issue.the brake pads are in good shape and the reservoir is full. i have read multiple complaints about this issue. ford needs to tak responsibility and fix this before someone is injured or killed.

During the course of ownership of a 2011 ford edge, a sever breaking issue emerged with no warning or alerts of any kind. the main issue arises when a driver down presses the brake pedal during driving conditions st any speed. the driver is met with a soft or spongy brake that retards the braking action which can lead to severe injury. the issue arose and was taken to a dealership who cannot readily solve the issue and instead would recommend that the owner learn or acccept the issue rather than resolve it. dealership performed several maintenance actions including a prescribed pressure bleed. afterwards, it was recommended to change several parts that never solved the issue. the dealer acknowledges that the 2011 ford edge is notorious for having weak or spongy brakes but gives no solution. this is a severe risk to the driver of a 2011 ford edge and to those driving around the vehicle at the same time.

The auto door locks will not work properly. many times the doors will not lock automatically and the driver door ajar light will come on. the inside lights stay on. this should be a safety concern due to the fact that none of the doors will lock and stay locked with children in the back seat.

2 main on going issues 1. brakes- from day one, constantly-needing to be re rotored / new pads / grinding squeaky sounds - all the time. ford blames me for “ not driving enough “ ?.? concerned for safety - will they fail? 2. took car in today 4.5.18 - for 2nd time due to odor of propane or gas when coming to stop / low speed or idleing.. was told no bulletin or notice out for issue - which was leaking fluid undercar -which “ could cause fire “ was told i could not leave with my vehicle, rental was provided under my paid warranty. review of online info shows many stories out as well as lawsuit on this very odor issue- yet i was never informed. smell has been ongoing since sept. 2017

The morning of 4-3-2018 i went out and started my car. as i backed out of the garage the "door ajar" warning light came on. while driving i noticed the door latches did not lock. when i depressed the door lock button the latches closed then popped right back open, leaving all doors in an unsafe condition, unlocked. when the ignition switch is turned off the radio shuts immediately and dome lights remain on. i sprayed wd40 in the latching mechanism which did no good. this unsafe condition still exists.

Takata recall no replacement available

Door ajar light has been coming on. you have to open and close door several times. doors will not lock. i drove my car with light on as i could not get it too go off. my door opened while driving down the highway. i could have been seriously hurt. not to mention it’s dangerous that the door doesn’t lock upon getting in it, if you were trying to get away from a bad situation. this has been on going problem with my car for over a month.

On the highway my advanced service traction light came on and so did the abs light.also my passenger door is shut but my light in my car is on and the door ajar warning code comes on with the door shut. and comes on while i’m driving and i have to pull over to try to get the light off.

Cars engine burned/smoke bellowing out and seized up while idling, sitting in front of the house. is this not covered by recall number-10v659000? if not, why not? car did exactly was was described in recall notice noted above.

Door ajar warning light won't go off. interior lights stay on and doors won't lock.

My engine turned off while i was driving. i was slowing to a stop from 55mph to approx. 20mph to go straight at a red light. the light turned green before i came to a stop. when i pressed the gas to accelerate the engine turned off and all systems in the car did as well including power steering. i had no control of the car as it slowed to almost a stop in the middle of the intersection on a green light. i was luckily to able to coast at approx. 5pmh to the end of the intersection before it completely stopped and the car behind me didn't hit me, they went around. i had to get help pushing it to the side of the road after that to avoid an accident since it stopped in the road. when the engine failed the dash lit up with a picture of the engine and said to check power to engine. there was no warning beforehand. i do all my oil changes and regular maintenance. there was no check engine light or any other indicator that something would have been wrong. after this incident and getting the car home it now has a check engine light and won't run correctly. we changed the battery due to the wording about engine power and that didn't help. what i am most concerned and upset about is after this happened we looked the problem up online and it is has happened to hundreds of other people. if any other problems happened that many times that caused injuries this would be a recall and corrected immediately. but because out of luck i was on a rural 1 stop light road and no cars hit me as my vehicle completely failed on me, it isn't. i've received no notices and bought it used from a dealer. i commute to work every day and i am so thankful this wasn't on a work day on the freeway where it would have caused me to completely stop. or dropping off my kids to school. i am honestly scared to get it 'fixed' and it happen again with no warning. or put my kids in a car that puts us in danger.

The drivers door ajar sensor comes on all the time while driving and i can't lock the car doors while driving. also the interior and exterior lights won't go out after parking and locking the vehicle. this has been happening for 3 weeks now.

Throttle body and motor asy i replaced this on 2/13/2016, later found out there was a recall and was reimbursed in 2014 but on 2/26/2018 it went out again an replaced at my out of pocket again. i ask is this a fix or just a replacement no one will answer me. this is dangerous, the car just stops no power, if in heavy traffic could be hit from the rear, not good. is the replacement a fix oe just a replacement?

After abs kicked in, pedal went to floor extending breaking distance. hcu is the problem. temporarily resolved by breaking hard on snow till reset

I purchased this car june 10th 2017, it is now february 19th 2018 and my brakes have went out 4 times. this is the 4th time recently it has happened, the 3 times before they were said to be fixed. i was in the snow on a residential road when they went out. i am afraid if this car continues to drive someone will be severely hurt from the in-ability to stop the vehicle correctly.

Tl* the contact owns a 2011 ford edge. while driving 10 mph, the contact attempted to stop the vehicle and the brake pedal traveled to the floorboard. the vehicle rolled to a stop before striking a pole. there were no warning indicators illuminated. the contact managed to drive the vehicle home. the vehicle was taken to holman ford of turnersville (3461 route 42 south, turnersville, nj 08012, (888) 469-6461) where it was diagnosed that a new brake board needed to be installed. an appointment was made to have the vehicle repaired on november 28, 2018. the manufacturer was not made aware of the failure. the failure mileage was 94,500.

I recently purchased a 2011 ford edge private party. the vehicle was driving, stopping very well for the test drive. now after the purchase of the vehicle on the way home, in a little town the brake pedal started sinking to the floor as i was braking. it seemed odd to me so i had the brakes bleed to be sure there was no air inf the lines. no improvement, also the brakes still function as should just the brake pedal has to be completely compressed about 1.5 inches from the floor to properly work, but the brakes pull one way then lock up if compressed to quickly. the brakes only engages 1.5 inches from floor. any recalls on the brake system?

Notification of door ajar after entering car on driver side. alert happens 80 % of the time when entering the car from the driver side.

Rear hatchback door falls

2011 ford edge. the rear drivers side door sets off the open door sensor even when the door is fully closed. the interior lights will stay on and will only shut off if you close the door about 20 times every time you get into the car.

Over the past 3 months my brake pedal will travel 2x or 3x the distance and i have to apply much more force to get my car to stop. i had my breaks replaced the the issue continues. sometimes the pedal will drop all the way to the floor, i found a ford issue describing the exact problem with the break booster under this name: customer satisfaction program 13n02 certain 2010-2013 model year edge and mkx vehicles built at the oakville assembly plant from may 3, 2010 through march 28, 2013. affected vehicles are identified in oasis. but after working with the dealer and 3 phone calls into ford customer service they tell me my car is not included in the program. even though it was made in the oakville assembly plant and in 2011.

I have had ongoing issues with the brakes going all the way to the floor, with the latest issue being the 5th occurrence. i was on a dirt road and went over a speed bump before pulling into a parking lot, and my brakes went all the way to the floor. they were still soft when i went to park. ford replaced the brake booster back in 2016, and it was replaced a second time in july 2018. i have had the intermittent issue of brakes going all the way to the floor, happening most often, after i go over a speed bump. my car is in service as of this moment, and like many others, the mechanic cannot replicate the problem. from all i have read, it sounds like the issue is the faulty hydraulic control unit, but of course, there has been not a peep from ford stating this is an issue. i drive all of the time for my job, and cannot afford to be in an unsafe vehicle. i, like others, have put way too much time and money into repairs, towing costs and rental car expenses. i am strongly considering cutting my losses and buying a new vehicle.

Driving vehicle and brakes went to the floor. ford dealer had it for 7 days and said they couldn't make the car brakes fail. pedal was good and couldn't do the extended warranty on the brake booster. i took car to another ford dealer and he said he would fix it under the extended warranty recall. they had it for 7 days and told me the parts are ordered and they said they fixxed it brake booster installed. no paper work to sign you are good to go.1 week later no brakes again they said it needed a brake master cylinder, put it on and 1 week later no brakes. called back the dealer and the service rep says he couldn't find where the brake booster had been replaced. he made an appointment to see the car and when we got there they had no record of an appointment and said mike doesn't work here anymore. still car has no brakes at pedal sometimes you can pump the pedal to get some brakes.brakes have been bled etc

Bracke light, and abs light comes on. we think its the control module and internal electronic failure. back up camera has not worked in a very long time. i am told its very expensive. another lady who was at the same mechanic had the same problem. im disturbed and not happy with eclectronic failure. i dont think its normal. can you do anything to resolve this problem?

I nearly rear ended a semi truck at a high rate of speed due to extremely weak brake pressure. had to swerve off road and use parking brake to stop. ford issued recall 13n02 for the brake booster claiming that a symptom of a failed booster is a “spongy” brake pedal. the dealer contradicts this by saying a failed booster would result in a stiff pedal. i had my vehicle inspected at wray ford in bossier city and they are telling me that it’s the master cylinder and hydraulic control unit and that it’s not covered under the recall. after doing some research this is a very common problem with this vehicle. it seems that ford may have gotten the original recall wrong or they need to issue a new recall for the master cylinder and hydraulic control unit.

At approximately 90,000 miles 2011 ford edge was taken in to kearny pearson ford (san diego) for routine service and was notified of brake booster recall and that booster was replaced. at approx. 95,000 miles was driving on the highway and brakes failed and fortunately was able to swerve into median to avoid collision. the pedal too easily went all the way to the floor without slowing the vehicle. after pumping the brakes they finally engaged but took all my leg strength to press and stop the vehicle. kearny pearson ford inspected and found that the brake booster was not actually replaced - so they replaced per the well documented recall. about 1,500 miles later the right rear brake clips holding the pad in place fell off and kearny pearson replaced. 1,500 miles after that they fell off again to which kearny pearson replaced and attached with adhesive. now, 2,000 miles after that i had another sudden brake failure. there was no warning or indication. while on the freeway the brake pedal would go all the way to the floor without the brakes picking up. again needing to pump the brakes to get it to stop and only barely slowing while pedal was fully compressed to the floor. the car is not safe to continue driving. kearny pearson has said the problem is a faulty hydraulic control braking unit that is separate from the booster recall and a $1,300 fix. i question whether the the booster was the real problem in the first place or the hydraulic control unit is the actual culprit with the booster being a cheaper scapegoat. maybe they are not related but the failing to brake and the wheezy pedal in both cases feels eerily similar. even after the booster recall replacement the brakes just haven't felt quite right and experienced a loose brake pedal. ford has advised this is a standard and routine failure not subject to recall.

Driver door ajar sensor stays on when vehicle is turned on and in motion.

I've had several breaking issues since buying the car earlier 2018. i wish i would have researched the brake issues with the 2011 edge i would have chose a different vehicle. it was very slick out and my husband slid through a stop light when the brakes failed. they were soft and spongy and went straight to the floor. we change the brake pads paid a mechanic to change the master cylinder not once but twice because we continue to have soft brakes. had a mechanic bleed the brakes saying are was in the lines still an issue. the booster has been replaced with the recall and they will not replace it a second time. now they want to replace the hydraulic control unit. the quote is $1,650. my husband has been scared to death to drive the vehicle and i am not allowed due to the faulty braking. we have ran off the road twice by people stopping suddenly and not being able to break.

The on screen door ajar warning shows door open when non exists. this keeps the dome lights from shutting off and can interfear with unlocking or opening other doors with the remote. sometimes the dome light dome light stays on leaving my battery dead and me stranded.

Car continuously says that it needs to be shifted into park even though it is already in park.

Drive belt was shredded and got it replaced the next day i was driving and my car stalled in middle of the highway and i was able to drive it to a shop where i had the car checked and now it is throwing all kinds of codes. the car keeps stalling and hesitating constantly

Takata recall brakes would not stop/ replaced power brake booster

I took a left turn to get onto the interstate on 7/30/18 at 7:45 am. when i started to accelerate to merge onto interstate without warning my car stalled and i was not able to accelerate. i was able to pull over thankfully and turn my emergency lights on. my car started to "jump" and was basically stalling out. i turned the car off and then after 5 minutes i was able to turn the car back on and it ran fine. i brought the car to my local ford dealership and they kept it for two days. they tried to recreate the issue but were unable to and said they could not read the error on the computer because it had been "wiped" out when i restarted my car. they told me to come back when the car stalls again. i feel very unsafe driving a car that can stall out and lose power at any minute. i drive a 24 mile bridge with no shoulders daily and interstates. i do not feel safe driving my son around in this car. ford will not do anything for me until the car stalls again. they told me not to turn it off and "limp" it to the dealership(drive it slowly).

Tl* the contact owns a 2011 ford edge. while driving various speeds, the vehicle decelerated independently without warning. the vehicle was manually restarted and operated normally. the vehicle was taken to winner ford (591 s dupont hwy, dover, de); however, the failure could not be duplicated. the manufacturer was notified of the failure and did not assist since the vin was not included in a recall. the failure mileage was approximately 93,000.