2009 FORD Escape

Power steering locked up on me, said power steering fault

Brakes go soft creating a dangerous stopping issue. Was intermittent starting in August but is now constant in November. Research indicates this was a recall issue on later for models like the Fusion. Numerous complaints online about this issue with multiple solutions that apparently are short term fixes.

when driving the car will lose all power basically shuts off. No gauges, hard to steer have to try to pull off the road. VERY DANGEROUS!!

THE GEN 1 EPAS FAILED. THIS WAS RECALLED ON VEHICLES WITH SAME PROBLEM . 3 COMPONENTS OF THE THAT SYSTEM WERE ADDRESSD BETWEEN 2011 AND 2012 AND CORRECTED . FORD INDICATED THAT VEHICLE . THERE WERE MILLIONS OF THES COMPONENTS INSTALLED IN VEHICLES PRIOR TO 2011.

Power Steering Assist fail-power steering abruptly stopped working while driving-dealership indicated that steering column had to be replaced and no warranty was available-several VINS produced at the KAnsas City Plant are recalled for this issue but not ours. Situation could have been fatal if someone with no upper body strength was operating the vehicle when the power steering went out. Very difficult to steer.

ehicle Identification Number: 1fmcu93go9kb47172
Your Vehicle\'s Make Model and Model Year: FORD ESCAPE 2009
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Steering
What happened?
In the past two months the power steering began to stop operating intermittently. Took it to dealership 2 times and they could not find the problem. Finally on Oct 24 the power steering failed to operate completely. It is being repaired at a cost of over 1000. Since only some of the 2009 Escapes were recalled in 2014, and mine was not included, I believe Ford should recognize this problem and recall my vehicle. This is a serious moving safety hazard. There is a major defect in the steering which can happen at any time.
When did this happen? 10/24/2017 Also sent to nhtsa. called and wrote ford to no avail.

Power Steering unit stopped working without notice.

The electronic steering has failed.

Rear window glass explosion when closing lift gate. Hydraulic arms appear to be stuck.

Power Steering Failure. Have not gotten this fixed because I want Ford to fix it at no cost.

There was a recall for the electronic steering component of the same make and model for ford escapes. The problem resulted in loosing power steering while driving and heavy steering wheel vibrations. I had to pay for the expensive repair out of pocket.

Power steering quit, dealer said they had already reprogrammed/updated on previous visit. They refused to even check it

My wife was making a left turn from a stop, the power steering quit working, and she had to fight the wheel hard in order to not run into the curb. Found that our Vin # was not included in the recall for this Ford problem. Don\'t understand why not?

I lost power steering completly. When notified about a recall Ford had on these vehicles, I contacted them and was told there was nothing they would do about it because my car was in a dealership in 2014 and I did not have the problem then so they closed the recall. Now that I have the problem, they will not stand behind their recall and fix the problem.

Lost steering while driving. No warning lights or anything. Almost wrecked car. Took it to dealer and was told the Electronic Steering Assist went up. Had to replace entire steering column. Same model was part of recall but not my car.

CAR IS ONLY ABLE TO LIMP ALONG NO POWER AND NO RESPONSE TO THE THROTTLE PEDAL

We bought this Escape in 2009 new and it has already has a large rusted hole in the engine cradle at the rear rhs mount. We have been told that this is a dangerous situation by a Ford dealer and also other licensed mechanics. We were told the mount will soon fail/crumble causing the engine to drop, causing loss of control and further damage. The rust hole is quite large at 3-4 inches long and 1 inch height to the right of where the drive shaft exits the transmission. A Ford mechanic told us it is a known issue and is caused by air conditioning condensate dripping from the firewall/bulkhead directly above. Please help us with this issue before it causes every Escape owner unexpected damage and potentially safety related issues. Pictures available upon request. Proceeding with engine cradle replacement next week at Ford in Peterborough at my expense.

Ford Canada replied as follows:

Hello Mrs. Cornett,

Thank you for contacting the Ford of Canada Customer Relationship Centre. My name is Diana and I will be happy to assist you, regarding your concern.

I am sorry to read of the corrosion in the engine cradle. The warranty provided by Ford of Canada on your Escape expired on August 10, 2014. Ford is proactive in trying to identify areas of concern through investigating consumer and dealer feedback. Not all issues investigated will result in a recall or program. If one is announced on a specific component, Ford will notify you by mail.

I wish we could have given you a more favorable response, but as much as we would want to assist our loyal customers with the cost of the repairs outside the usual warranty, only recalls or Customer Satisfaction Programs can permit us to do so. Please be advised that when Ford of Canada recognizes an ongoing issue, a recall or Customer Satisfaction Program (CSP) is put into place. Unfortunately on this case, there are no current programs that could assist you on your request.

Thank you for contacting Ford of Canada.

Sincerely,

Diana S.

Customer Relationship Centre

Ford of Canada

exploding rear window ford dealer Bremerton refused to acknowledge problem

POWER-STEERING HAS QUIT WHILE DRIVING, ENGINE HAS QUIT, CAR SEEMS LIKE BRAKES GRAB WHILE DRIVING, TIRES SEEM TO GRAB AND TRANSMISSION SCREECHES, ENGINE MAY OR NOT QUIT. CAR FREQUENTLY WON’T START AND YOU HAVE TO CHECK BATTERY CABLES. ALL LIGHTS ON THE DASH COME ON WHILE DRIVING. THE CAR HAS HAD ALL RECALLS DONE BY FORD DEALERSHIP

Power steering failed while on the NJ Turnpike going about 70 mph with no warning. My car has been in the shop for over a week now, and Ford has not sent the part to the dealer’s repair shop where I took the car. I cannot get an answer our of the shop or out of Ford. I filed a complaint with Ford last week, but nothing has been done since – they promised to expedite the case, but they’ve done absolutely nothing. There is a tracking number on the part, but it has not arrived, nor has anyone attempted to get a replacement for the first missing part. I was given a loaner car – a 1999 Mercury Sable with 130k miles – which is very sketchy.

WE GOT IN THE CAR READY TO GO TO THE STORE AND THE PASSENGER SIDE DOOR WAS SHUT AND THE BACK REAR WINDOW EXPLODED. GLASS SHATTERED EVERYWHERE. LUCKILY NO ONE WAS INJURED.

2009 Ford Escape suddenly accelerated while I was at Stop sign at busy intersection I swerved to my right, barely missing car in front of me went through half a foot of snow on grass curb and went up a 5ft. ice bank, where fortunately my wheels stuck in the ice bank and the car stopped, a mere 2 ft. from the start of the intersection. My front bumper was torn off and my passenger side mirror ripped off on stop sign on side of road.
This happened despite my frantic attempts to brake the car. If I had not stopped by the ice bank, undoubtedly I would have slammed into several cars in main road, with injury or death the result for all involved. Apparently other people have had similar mishaps occur, but no recall for my 2009 Escape, nor even a warning from Ford. My goal is to help ensure that tragedies don’t ruin the lives of others as it nearly did to my family in this case.

Beginning May 19th, 2010 with a recall, the above-mentioned vehicle began sputtering and stalling. On August 16th, the vehicle was taken to Gene Steffy Ford in Columbus for repair. Again, after driving the vehicle for two weeks, the check engine light came on and it started to stall and sputter when driven over 20 miles. Three times in September, I took the vehicle to Steffy Ford in Columbus for work. They failed to find what was wrong with the vehicle. I ended up taking the vehicle back to Baxter Ford in Omaha, Nebraska. On October 12th, 2010 an intake hose assembly was replaced on the vehicle, AFTER the service department drove the said vehicle over 100 miles. Again, the vehicle has still not performed to customer satisfaction. On December 1, 2010 the vehicle was taken to Baxter Ford for service work. This time the LH Trans Axle assembly was replaced, the transmission fluid was drained and a case bushing was found to be worn. The vehicle still jerks when accelerating and when slowing or stopping it seems to slip out of gear.

In early February 2010, we noticed spots in our driveway that were indicative of fluid leaks. I placed a piece of wrapping paper under our 2009 Escape and later noticing a dark spot on the paper that would not dry. I took it to the Ford dealer, Richmond Ford, in Richmond, Virginia on February 5, 2010 to determine what the problem was. I was told that it was a seal that was leaking, and they made the repair that day. On February 9, 2010. I noticed another fresh spot in our driveway that appeared like the spot that we saw earlier. Again, I placed a piece of wrapping paper under the Escape between the front wheels. When I removed it later, I noticed similar to the spot that I described earlier. I took the Escape back to the dealer on February 10, 2010, and asked what was the problem, was there a defect and why could this problem no be fixed? Later that day I was told that the axle would have to be replaced and would take a few days to get the axle. When I asked what caused the axle have to be replaced, I was told that the bushing had damaged the seal and had also scarred the axle. It took 8 days to get the axle, because there were none in their distribution centers, the axle would have to be gotten from another dealer. (It came from a dealer in Georgia) (My thoughts about this is that inasmuch as the axles are scarce, this a widespread problems than they are letting people know about.) While the Escape was at the dealer’s waiting for the axle, I had an opportunity to talk with the technician. He showed me the bushing, that was installed at the factory and that was causing the problem. The bushing was too large and very loose on the axle shaft. He also showed me the axle that was taken off of our Escape. It was noticeably scarred. The fluid that was leaking was transmission fluid. Before we noticed the fluid leak in our driveway, we noticed that the transmission was not shifting as smoothly as it had been. We had not driven a vehicle with a six speed transmission before and thought that it was just it’s nature. I was told by the technician that the transmission is fine. I question it. I was told by a Ford technician that the dealers had received a bulletin about this problem. I had not been notified of this problem and was wondering if other owners had been notified.

Abs, parking brake, and anti-skid lights all on. the repair shop says the abs modul needs to be replaced.

The 2009 ford escape subframe is corroded and rusted. this could cause a wheel to come apart from the frame and cause an accident if we drive it over 55 miles an hour. her car shakes when she is braking - and rattles constantily. there is a known recall on “some” 2009 ford escapes, however ours does not fall into this category therefore ford will not fix this. the fix for them is a simple bracket mounted under the car to hold the frame together, although it is not the desired fix to keep my daughter safe, it is a fix. the air conditioner condenser is sitting on top of the subframe corroding it, i have researched why it's happening. i have contacted ford motor company and because our car's vin number does not match the vehicles they have on file, they state there is nothing they can do. my 19 year old is driving this car and it is not safe. for me to get it fixed will be approximately $2000 and if this is a know issue, ford should fix it.

Tl* the contact owns a 2009 ford escape. the contact stated while starting the vehicle, the steering wheel was difficult to turn. the contact stated no warning light was illuminated. the contact was able to drive to his residence. the vehicle was taken to an independent mechanic and the contact was informed that the electric power assist motor needed to be replaced. the vehicle was not diagnosed nor repaired. a dealer was not contacted. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the manufacturer was informed of the failure. the failure mileage was approximately 150,000.*dt

As the driver was driving at various speeds the steering assist gave out both during turns and on highway travel. no indication or warning was given and the car receives scheduled maintenance at ford dealerships. was diagnosed by a local mechanic that steering column needs to be replaced and that this model is not covered in the recent recall.

Electrical power steering stops working after the vehicle has been driven making steering very difficult. after the vehicle sits overnight and cools downs the electrical power steering will begin working again most of the time. this has occurred on numerous occasions during the last few months

I was driving and my brakes felt soft, almost having to go all the way to floor. i took it to ford dealership right away, uncomfortable driving my vehicle. after doing multiple things, dealership said was my master cylinder. so had my master cylinder. they call to say, they test drive my car and my car was stopping fine. i picked up my car, driving home, it felt exactly as when i dropped off my car. i called them back next day to advise of same and now they are saying it may be abs module

Tl* the contact owns a 2009 ford escape. the contact stated that while driving approximately 40 mph, the power sensor fault warning indicator light illuminated. the contact stated that while starting the vehicle, the steering wheel locked up and failed to turn left or right. the contact called straub ford (20 jefferson ave, moundsville, wv 26041, (888) 876-3387) however, the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the failure mileage was approximately 140,000.

Tl the contact owns a 2009 ford escape. the contact stated while starting the vehicle, the steering wheel was difficult to turn. the contact stated no warning light was illuminated. the contact was able to drive to his residence. the vehicle was taken to an independent mechanic and the contact was informed that the electric power assist motor needed to be replaced. the vehicle was not diagnosed nor repaired. a dealer was not contacted. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the manufacturer was informed of the failure. the failure mileage was approximately 150,000.

Tl* the contact owns a 2009 ford escape. the contact stated while driving 60 mph with the cruise control activated, the power steering suddenly malfunctioned causing the steering wheel to become difficult to turn in either direction. during the failure, the battery light was illuminated. the cause of the failure was not yet determined. the manufacturer was notified of the failure. the contact was informed that the vehicle was previously serviced under nhtsa campaign number: 14v284000 (steering). the local dealer was not notified of the failure. the failure mileage was 155,000.

There is a systematic failures of braking system on this model, master cylender, booster, abs pump, etc. it’s a badly designed braking system that fails at any time, putting lives of people under dangerous conditions. more often then not those failures are occurring at low speeds. brake failure is most common problem on ford escape cars that looks like occurring much more often then even on rest of ford vehicles.

Tl* the contact owns a 2009 ford escape. the contact stated while driving approximately 5 mph, the vehicle steering wheel became difficult to turn. the contact stated that the traction control warning light was illuminated. the vehicle was taken to the local dealer shults ford south (900 regis ave, west mifflin, pa 15236, (412) 653-5800) where it was diagnosed with needing the steering column to be replaced. the vehicle was not repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering). the vehicle was repaired however, the failure recurred. the manufacturer was informed of the failure. the failure mileage was approximately 76,395.

Having problems with whole ignition housing unit it was stationary and won't start just sometimes

Tl* the contact owns a 2009 ford escape. the contact stated that after being parked, the vehicle was started and when attempting to turn the vehicle while reversing out of the driveway, the steering wheel became difficult to turn in either direction. the contact stated that the power steering had failed. the contact had not contacted a dealer. the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure. the contact was informed that the vin was not included in nhtsa campaign number: 14v284000 (steering). the approximate failure mileage was 150,000.

I purchased a used 2009 ford escape xlt three years 8 months ago. all of a sudden, the electronic power steering is gone. apparently there was a recall that began july of 2014 and the previous owner had it reprogrammed but it has gone out again which speaks to it being a chronic issue. as this is a known issue with this model that came out of the kansas plant, it should be replaced at no cost as opposed to simply being reprogrammed as it is now a safety issue, not to mention that it renders my car undrivable. the problem occurred the first time six months ago while i was at an office depot parking lot about to access a busy, main thoroughfare. i thought i forgot to release the emergency brake, so i turned the car off and restarted with no issue. this past saturday, i ran errands early in the day and experienced no problems with steering but later in the day as i was backing out of my driveway, the steering went out. i contacted ford and they want me to pay for the repair. apparently the issue falls under the pcr electronic steering category 14so5

3/28/2021 mileage 138141, 1 day after filling tank noticed strong order of gasoline coming from under car and gasoline leaking out of top of tank while parked in driveway. tracked source of leak to a 1 inch crack in top of tank about 2 inches forward and to the left of the fuel pump where the tank height changes and gets taller, appears to be stress crack. no check engine light or codes present. this year is equipped with a steel tank not plastic. replacement tank discontinued by ford, sourced aftermarket replacement.

Electric power steering assist has failed two times. first time experienced no power steering when starting the vehicle was stationary. the second time it failed was while driving. vehicle was at a stop light and when taking a right hand turn the power steering failed. the wheel was hard to turn causing my daughter to cross into oncoming traffic.

There was a recall on the power steering torque and i did purchase the vehicle until 2016. i am now having steering issue where my steering wheel is locking up. ithis is my 2nd time issue an complaint. this has been happening for over 6 months and has gotten worst. i spoke with ford this week and was advise they could not help because the recall does not exist anymore. i wiil have to get it fix myself and file a claim with customer satisfaction. this issue should be corrected by ford dealership free of charge. i see there are several complaints regarding the same issue. why was this vehicle not fixed in the recall. should i consult with my attorney about this matter? thank god i havent suffer any major accident so far since the wheel has been locking up🙁

I bought my 2009 ford escape new. the power steering system has completely went out. before it completely went out the stirring would work, and then it would stop working until about six months ago it completely stopped. i went to the dealership and asked how much it would cost and i was told around $1400 and at this time i can't afford to get it fixed. so then i started researching with my vin number. my vehicle was assembled at the kansas city plant. and i have spoken with several helpful people but i have not had anyone actually investigate this. i'm able to drive the vehicle but only in emergencies. because it will turn just not easily as it should. thank you. i am almost positive it's the power steering system. with i have been told that the electric panel will have to be pulled out for the part to be installed. also i was given a recall 14s05. hopefully with the documentation i uploaded and the recall

While driving my vehicle to work, i lost my power steering. i had to make a turn and nearly struck another vehicle. i was doing only 20mph when this occurred. when i turned off my vehicle, then turned it back on and the power steering assist came back on. this has happened several times, including when traveling down a steep mountain pass at 65mph. there has been a few times when the vehicle was parked and went to start it, that the electrical power steering assist failed to come on. when my husband and i troubleshooted the loss of the power steering, we discovered that there was a recall on the vehicle due to loss of the electrical power steering assist. i was never notified of this recall. i inherited this vehicle from my mother and she and my step-father were never notified of this recall. the vehicle is currently parked in the garage until the vehicle can be towed to be repaired.

When applying the brakes in a slushy parking lot the abs brakes were activated and the brake pedal went almost to the floor barely stopping the car. the master cylinder thought to be the problem has been replaced professionally. the pedal sometimes still goes almost to the floor and you never no when it will happen. an on line search proved a prevalent problem with the 2009 ford escape. the vehicle has only 68,540 miles! ford is not willing to address this prevalent defect. please help.

Ever since i bought my used vehicle about half a year ago from a dealership, i started having power steering problems with it, in which it would just randomly go out whenever i was driving and the circumstances didn't matter (no certain speed, or turning, it was all random). i could be driving on a 70 mph highway, a 20 mph town, mid-turn, or just driving straight for several miles and the steering wheel would lock, and would only temporarily fix itself if the car was turned off and back on. my vehicle has electrical power steering that doesn't require fluid, and was on a recall for the power steering to be fixed. we weren't aware that my car had been taken back for this recall, so we took it to an actual ford dealership where they told us that it had already been 'fixed', where they had reprogrammed the sensor in the electrical power steering. the only thing that i don't understand is why the repairs to fix it are so expensive (they told me almost $3900 in total, and that i would be responsible for paying the full amount, because as far as ford was technically concerned, they had fixed the problem) when it's still having the exact same problem as before, so whatever fix that they did didn't work.

Steering has tension without warning have to stop kill the car wait. restart. to reset...any sudden turns are a safety hazard.!!!!!!!! there should. not be an expiration on such an important safety recall

Power steering stopped working in the middle of a two lane mountain road. almost causing me to go over the side of the mountain. i was able to use brute force to get back into my lane and avoid an accident.

Drove my car to my destination without any problems parked it, went in to visit husband in hospital was there for six hours came out started my car to leave and had an idiot light pop up that said power steering assist fault and i suddenly had no power steering. no warning signs leading up to it or anything. it was extremely cold with a 25 below wind chill and snowing heavily endangering my safety to get home. i looked up the problem and there was a recall on 2008 to 2012 escapes but when i called and reported my vin they said my call was not part of the recall, how can my car not be a part of the recall when it did exactly what was explained would happen in the recall. i feel i should not be responsible for faulty parts that are known for this issue and if i cant get this resolved i will contact an attorney, file a complaint with attorney general, and the better business bureau. this is not and issue i have caused thus is clearly an issue you have had with several other vehicles or a recall would not have been issued.

Tl* the contact owns a 2009 ford escape. the contact stated that the power steering failed intermittently while driving at various speeds. the contact had the vehicle was taken to an independent mechanic who reprogrammed the power steering module. the vehicle was repaired however, the failure recurred. the manufacturer was not made aware of the failure. the approximate failure mileage was 200,000.

Brake pedal went to floor, no warning lights or messages for brake issues, found abs unit had failed. ford replacement units on backorder. had to source used abs unit. there are known recalls for other model fords using similar abs units.

The torque sensor for my call was repaired due to recall by the previous owner. the recall issue related to torque sensor failure has reoccurred and has nearly caused me several accidents due to loss of power steering. ford refuses to acknowledge that this is an ongoing issue.

Tl* the contact owns a 2009 ford escape. the contact stated while starting the vehicle, the power steering fault message was displayed on the instrument panel. the vehicle was taken to milnes ford (333 e. genesee st, lapeer, mi 48446) where it was diagnosed with a steering shaft torque sensor malfunction. the contact stated that the vehicle was repaired under nhtsa campaign number: 14v284000 (steering) in 2015 however, the failure occurred. the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 202,000.

All of a sudden soft pedal to floor after abs event. replaced master cylinder, caliper, bleed multiple times - no success. abs module identified as faulty but no code. brakes are completely gone after service with dealer. can not buy $1200 part to repair. seems to be a bunch of these reports piling up in 2008-2009 generation over past 24 months. ford fusion of same generation has recall for this part. would drive this with out abs if i could but the design seems to cause all braking to be lost. very dangerous! multi-generation ford owner about to jump ship because no support.

Ford escape ive owned for over 10 years. loved it until now. it was parked in garage. started it and began to back out straight , to go to work in the morning. couldnt turn the steering wheel. took to mechanic , he said the code reads power steering control module code. suggested i take it to the dealership because it is a listed recall. 14s05. dealership said the software had already been updated for this vin and they would't fix it. its obvious the software update didn't fix it , and ford is not standing behind their vehicles or their long standing customers. very disappointing. now im forced to pay for a very expensive repair, and have been carless for over a week. luckily i was just backing out the driveway, it could have been much worse if i was driving.

Power steering assist fault second time

I have no power steering

The electrical power steering stopped working when starting the car. my escape became very hard to steer. when i searched my vin there is no recall on this model but is a common problem.

My ford escape hybrid steering wheel started to exhibit odd behavior as we were driving to hike a trail in mill valley. the wheel would pulse/turn to the right a little bit real quick and then go back to normal. this happened 3 times while waiting at a red light. the light turned green and all was normal again as we drove another 5 miles to our destination. we got out of the card and hiked for about 90 minutes before returning to the car. once i started the cad, i noticed the steering wheel was very hard to turn. i had to drive 2 hours home from the hike location with absolutely no power steering assist. i took the cad into our local ford dealership and was formed there are no active recalls for our vin and it will cost over $2000 to replace the faulty electronic steering column. also worth noting, we purchased this 2009 ford escape hybrid brand new at 300 miles. at just 4,000 miles, yes 3,700 miles later, the steering column went out and ford replaced it under warranty (of course). so now, here we are again, about 100k miles later, and the steering column they put in is again faulty, and they are unwilling to do anything about it, wanting me to pay the full $2k+ to replace it and for labor.

My 2009 ford escape’s power steering suddenly failed while attempting to back out of my driveway . the dashboard information area read “power steering assist fault”. upon further investigation, i found out that there was a recall on this make and model for this exact problem. when i called the dealer to get it fixed, they told me my vehicle is not on the recall list. i don’t understand this seeing that my vehicle has the exact problem that they are recalling these vehicles. why is that??

My 88 year old mother drives this steering went out as she was driving it does this when it wants to. ford charged us $123 to tell us its the steering column sensor and wants $1,500 to fix she doesn't have. seems this is a huge problem ford doesn't want to fix. 40,000 mile vech that had ever service done at ford and its not safe to drive now.

Purchased used 2009 escape in april 2016. check engine light on and gas leaks over tire well when the tank is filled all the way. took it in and upon smoke test dealership stated the top of the tank is rusted with pinholes. trying to charge me $1600 to repair with the filler piece. not disclaimed upon purchase. car was inspected prior to purchase.

My wife was making a left turn from a stop, the electric power assist in the steering quit working, and she had to fight the steering wheel hard to keep from running into the curb. we wonder why our vehicle's vin is not listed in the recall for this ford escape problem?

While driving our vechile the wrench lights comes on , then we fill a jerk turn the car off an on. then it is okay for a little while then the same thing happens again, but the engine lights comes on as well. not safe to drive. unfair that it is only covered after so many miles. when you know you have a big problem in the beginning. we brought our car used with 51,000 milses. we tried to get it in the dearlship everytime the light came on. but nothing. what are we supposed to do now. the lights comes on while the car is moving.

Tl* the contact owns a 2009 ford escape. the contact stated that while driving at 45 mph, the vehicle lost power steering. the vehicle was taken to an independent mechanic where it was informed that the vehicle experienced the same failures as nhtsa campaign number: 14v284000 (steering) however, the vin was not included in the recall. the manufacturer was not notified of the failure. the failure mileage was approximately 112,000.

I was driving my vehicle and a warning came across my dashboard that said.. power steering assist failure. i pulled over and shut my car off to see what was going on. when i turned my car back on, my power steering was gone. i had my vehicle in the dealership in 2014 for a warranty on my sway bar and the dealership saw there was a recall notice so they plugged my car into the computer and had no codes or anything so they reprogrammed it. now i'm having trouble with the power steering and code b2278 is coming up and neither the dealership nor the ford motor company will take care of it. they told me that i didn't have an issue with it back in 2014 so the recall was closed and now that i am having the issue, they can not fix it or take care of it. the ford motor company told me it was not their problem because the recall was closed due to me not having an issue with it 2 years ago. i had to drive my car home which is about 20 miles with no power steering what so ever. *tr

Tl* the contact owns a 2009 ford escape. while driving 15 mph, the power steering seized. the vehicle was taken to an independent mechanic, but was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 151,000. the vin was not available.

I was driving in a neighborhood and as i was approaching a stop sign, i slowly started to brake. as i came closer to the stop sign, suddenly the brake pedal felt like it just "dropped out" and i slid through the stop sign and had to slam my foot on the brake pedal all the way to the floor and thankfully was able to stop, but was in the middle of the road at this point. this was very scary and i am thankful that there were no other cars around that i could have been hit or injured. i pulled over and turned off the car and then back on. started driving again and tested the brakes, which barely worked now. i have to press the brake pedal to the floor to even start slowing down. i took it to my ford dealership and they charged me $99 just to run the diagnostic test that told me that it was my hydraulic control unit for the abs system that is bad and it would cost an additional $2,100 to replace it. they would have to order the part, but wouldn't get there for 3 days, meaning i would have to continue to drive like this for another few days because i have to get to work with this vehicle. the part did not come in for 3 weeks, not days and i had to drive around like this. i have been doing research on this to see if this has happened to anyone else, and it has. be careful of this, as it can be very dangerous and i got lucky that i was not injured. i called ford to see if there was a recall, which there wasn't (yet) and they contacted the dealership and started a case for me to see if there was anything that could be done to help me out financially. the dealership did not help me at all since i did not purchase my car there. the lady on the phone from ford was great and very helpful. she told me to hold onto my receipt b/c if there ever was a recall, (which there should be because these are people's lives at risk due to this failing part) they would refund 100% of the money. *tr

My power steering quit due to a sensor error.. after i drove to shopping center and parked i got a power steering assist fault error, i tried starting it up again i have no power steering. i have tried shutting down and starting car back up and still now power steering.. i have read up on this and seen there are recalls for my year and make and model of car, but my vin does not show there is one. would like to have this issue resolved as of now i am not driving my car. *tr

Power/electric steering went out while my wife was driving. i took it to the local ford dealership which originally said there was a recall, then there was not a recall for my particular vehicle because it came from a different manufacturing location, later, the ford tech said that there was, in fact, a recall on my car, but the window for the recall was over two years ago. *tr

Throttle body failed, rpm up and down. lost power when driving. repalced a new one from dealership and it does not last for one year. car only 99000 miles right now. new throttle body lasts 1290 miles and failed.

This happens in all conditions. engine will lose power and start stuttering like it is missing. exhaust will stink and darken enough so that it is visible. accelerator will not work as normal. vehicle will eventually stall as service light comes on. fuel pump replaced twice in 2 days. mechanics find no codes stored. throttle body replaced under ford customer service program. it reoccurred the next day. this needs to be recalled and fixed. the vehicle will slow and stall suddenly and is a safety issue.

Tl* the contact owns a 2009 ford escape. while driving 35 mph and making a left turn, the steering wheel seized without warning. the vehicle collided into a guardrail. the power steering assist indicator illuminated after the crash. a police report was not filed and there were no injuries. the vehicle was taken to a dealer where it was diagnosed that the power steering control module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 168,000.

Intended to park car in front of garage. vehicle suddenly sped up uncontrollably,driver applied bakes and turned sharply yet the vehicle hit the garage structure causing damage to the vehicle and the house.

Tl* the contact owns a 2009 ford escape. while driving 50 mph, the warning lights on the instrument panel illuminated and the steering wheel seized. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was not included in nhtsa campaign number: 14v284000 (steering). the failure mileage was 120,000.

Tl* the contact owns a 2009 ford escape. while the vehicle was parked, the liftgate glass fell out of the vehicle. the vehicle was taken to a dealer where it was diagnosed that the rear bolts and hinges failed and needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 77,925. updated 01/10/17*lj *tr

While driving around 40 miles per hour on our way to dinner, the car lost all power. we pulled to the side of the road because pressing the gas pedal had no effect whatsoever (steering and the brakes worked). we turned the car off, waited a minute, then turned the car back on. it restarted with some difficulty, but then we were able to resume driving. while driving at speeds of 30-40 miles per hour, the same event happened 3 more times on the way to dinner. the same issue occurred 2 more times as we drove home from dinner. this was the first day we experienced a problem, but the problem was severe and we were driving during rush hour traffic. i considered the car extremely unsafe to drive and took it in for service the next day. ford confirmed the throttle body needed replacing.

Tl* the contact owns a 2009 ford escape. while driving various speeds, the vehicle suddenly stopped accelerating. the failure occurred when the accelerator pedal was depressed. the vehicle was taken to the dealer where the throttle body was replaced as part of a manufacturer customer satisfaction program. approximately two years later, the failure recurred. the manufacturer was notified of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 150,000.

Tl* the contact owns a 2009 ford escape. while driving, the power steering assist failure warning indicator illuminated and the vehicle became difficult to steer. the contact also stated that there was a disconnect between turning the steering wheel and the vehicle responding. the vehicle was taken to crown motors (located at 555 cypress avenue, redding, ca 96001, tel: (530)953-2687) where it was diagnosed that the steering torque sensor failed and needed to be replaced. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was contacted, but no assistance was provided. the approximate failure mileage was 124,000.

Tl* the contact's daughter owns a 2009 ford escape. on several occasions, while the vehicle was in reverse, the contact's daughter depressed the brake pedal but the vehicle failed to stop. the contact stated that his daughter continued to depress the brake pedal until the vehicle would stop. there were no warning indicators illuminated. the vehicle was taken to an independent mechanic, but the failure could not be duplicated. the manufacturer was notified and referred the contact to nhtsa. the approximate failure mileage was 80,000. the vin was unavailable. updated 09/06/17*lj *cn

Was driving on i80 in traffic, with the traffic speeds were roughly 35 mph. after a short period in traffic, when i went to accelerate i noted that the engine had died. this left me unable to accelerate or do anything other than break or cruise in a very busy interstate. i then stopped the car, put it in park, cycled the key, the engine fired and the vehicle was able to complete the 10 mile drive home. this is a very dangerous scenario. and honestly it probably wouldn't be a big deal but this has happened on this vehicle in the past and is a known issue on ford's in general. this happened with the same vehicle roughly 10 times in 2013. the engine would unexpectedly turn off, sometimes on the interstate, sometimes in my work parking lot, sometimes on a residential street. highly unpredictable in terms of the speed or driving conditions. at the time, ford replaced the electronic throttle body and eventually re-imbursed me once the extended warranty came out. the issue had not occurred since then til today. i suspect the throttle body is at fault again, with a 95% confidence. will be taking it to the shop to confirm. this failure mode is a known issue and has been recalled on 2005-2009 mariners and escapes. the failure mode of losing power on a congested trafficway is highly dangerous and extremely forseeable both for nhtsa and ford. this issue should be recalled, not addressed via an extended warranty.

Vehicle would stall out, all power loss during driving. p2111 throttle issue. happened 3 times. during acceleration/deceleration (especially on slopes) vehicle would just lose all power. had to stop and shut off ignition before it would work again.

The back glass exploded!!!! i bought this car 3 years ago from my mother-in-law after my father-in-law had a stroke to help them out. the reason i am telling you that is to show how it has been taken car of. luckily i was parked when this happened but it shook me up pretty good! i did not know what caused such a explosion. i was in the driver seat about to leave a driveway when it happened i am talking exploded! it was a oversized double car driveway the glass blew from grass on one side to glass on the other side! nothing hit it , it was not tooooo awfully hot, no one was around. i was in the front seat about to leave! the glass did do what is intended and shattered buttttttttttttt by explosion! i called my husband (i am still in shock) so he told me to call out insurance guy to see if it is something they will cover. in the meantime my husband looked up this problem by typing in ford escapes back window exploding it will pop up several pictures of this happening! i did call ford all they can say is they will report it. my problem is 1) what if i was not in the car..... i would have thought i got vandalized 2) what if i had been driving? 3) what if i had been driving and someone walking by (like in a parking lot with a baby) or blew out all over other cars? 4) what if i was in a store and people walked by and it shattered all over them? in my case none of this happened but it could since apparently it is happening a lot.

While driving abs, stability control and brake system lights come on and stay on. steering feels odd. hard/easy

My 16 year old daughter was driving her 2009 ford escape yesterday. she was going about 40 on a city street and completely lost power. she was able to restart the vehicle and come to my work about 1 mile away. her car did jerk a little but she made it. she was very scared. after researching, i found this is most likely the throttle body issue related to ford customer satisfaction13n03. we took it to the dealer and sure enough if it the throttle body. they say, our vin is not covered under this customer satisfaction fix. i called the ford customer service and was told the same thing. this is ridiculous. the car is less than 10 years old and has 146,000 miles, so it qualifies, but they say only certain vin# qualify. how is this? she could have been rear ended or involved in a serious accident because of this. how could you let ford get away without doing a recall on something like this? we are obviously paying to get this fixed, but it is ridiculous. they know they have a problem and you even know there is a problem, but yet they will not fix it. you should have made ford fix this in a recall for every vehicle for the safety of everyone. why did you agree to let ford basically pick and choose who they would fix with such a horrible problem?? it will cost me 310.00, which is not fair since they know, but it is not worth risking my daughter's life. there have been thousands of complaints on this very issue. we bought this car used, but it is not our fault that we bought it with such a defect. we would not have bought it if we had known about this issue. we researched recalls before we put our daughter in this car, and this should have been a recall

When driving slow or turning i will loose power steering. battery light will also come on. had both alternator and battery checked both are fine. recall 14s05 done just before i purchased. cpu only updated. anyone else with this problem. was almost hight making a left turn because of loss of power steering. was told by ford mech that took for test drive. that power steering has nothing to do with electrical. da it does.

Stopped at traffic light on road and power steering went out. drove home slowly without power steering. very difficult to steer. next day power steering would be intermittent. it would go out, i would turn vehicle off then on and some of the times the power steering would be off then on. ford dealer says i need a new the steering control module with column at a cost of $1,5000.

Power steering fault message came on and steering wheel has been shaking amd drifts when driving on road. went to ford dealership in kirkland, wa on may 31,2017. they said thst no recall had been found in vehicle. estimated repairs at $1500.

Vehicle has intermittent loss of power steering either when first started or driving . when power steering is lost , steering wheel is very hard to turn , almost impossible if vehicle is sitting still. an accident almost occurred while i was driving the vehicle. made a right had turn , power steering went out unexpectedly , and had to force the steering wheel over to the left so as not to hit a curb and light pole. took vehicle into the dealer for this problem.vin number was ran in ford's system , and came back as no open recalls on this vehicle. was then scanned for trouble codes ( at a cost of $89.95 ) , and codes were found for electronic power steering system loss of steering assist related to the torque sensor in the steering column . at this point i was told by the dealer service rep that the steering column needed to be replaced at a cost of $895.00 for the part plus labor to install. i complained that this was a recall , but was told that because there was no open recalls on the vehicle when the vin number was ran through ford's system , then i would be responsible for the repair costs . i then stated that the if the problem still exists after the recall was done , then the recall and associated parts were no good , and this repair should be at ford's expense , not myself as a customer. rep then told me to call the ford customer care line , they could do nothing else. called the customer care line , explained the situation , and was given the same answers and run around as by the dealer. did receive a case number which is cas-12427226-t6b5s5 . vehicle to me is unsafe to drive , and ford should correct this problem 100 %

Tl* the contact owns a 2009 ford escape. while driving 70 mph, the engine stalled without warning. the contact pulled the vehicle over to the side of the road and shifted the gear into park. once restarted, the vehicle returned to normal. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was contacted at 800-678-7986 and stated that the vehicle needed to be taken to the dealer for diagnostic testing. the failure mileage was 100,000.

Tl* the contact owns a 2009 ford escape. when the contact started the vehicle the power steering failed to turn left or right without warning. the failure recurred several times. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 122,000. updated 06/29/17*lj *as

Electronic throttle body: driving down the highway the vehicle lost power, i was able to avoid traffic and make it safely to the side of the road. after a few minutes i was able to restart the vehicle and continue on. a few days later this happened again, fortunately on a less crowded street.

Power steering goes on and off without notice. it goes from normal to super hard to steer

Initially the "power steering assist fault" warning would pop up on my dash and go away, this happened several times over the course of a couple weeks before it stopped showing up and i didn't notice any problems. about a month later i noticed extreme shaking of my steering wheel, both while in motion and in park with the vehicle still running. after a few weeks of the steering wheel shaking, one evening the "power steering assist fault" warning came on and stayed on. the following morning when i started my car the light was still on and there was no power steering.

Tl* the contact owns a 2009 ford escape. while driving approximately 60 mph the vehicle lost steering power without warning. the vehicle was taken to an independent mechanic who stated that there was a recall on the failure; however, the dealer stated that there was no recall. the dealer diagnosed and replaced the steering torque sensor in the steering column. the manufacturer was made aware of the failure and stated that there was no recall. the failure mileage was 146,266. updated 05/17/17*lj

My vehicle has erratic steering issues. the electric steering caused my vehicle to literally drive right off the road into a tree. the steering wheel shakes back and forth while sitting still and causes the vehicle to drift all over the road at any given time without warning. it is a known issue, but ford is making me pay to fix the vehicle by replacing the entire steering column of the vehicle to include electronics. even the ford service manager says in all his years he has never seen an entire column fail. however, after a quick google search, this is a huge issue for ford and they are well aware of the problem. this issue will cause someone to die. it has already caused me to get in an accident by making the steering randomly jerk causing the vehicle to swerve off the road.

Power steering just stopped working. this make it very hard to steer. much harder than cars that didn't have power steering in the older days. power steering stopped as it was being driven to the garage.

Power steering goes out, at all speeds now (my esc light is on the dash and won't go off) hard to steer wheel when at a stop or to make a turn. make it's hard to park a car.

Tl* the contact owns a 2009 ford escape. while driving approximately 45 mph, the steering wheel lost power. as the contact attempted to turn the vehicle, it crashed into a light pole. the power assist indicator illuminated. the vehicle was taken to a dealer where it was diagnosed that the power steering assist torque sensor failed and the steering column needed to be replaced. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the failure mileage was approximately 83,000.

Ford escape hybrid 2009 [xxx] recall number 14s05 ford won't fix the defect. it will cause crash on highway. it took it to ford dealer in fremont, ca. the dealer refuse to fix it. everyday i use, i worry it will crash because it almost crash couple times in the last couple years, until recently i found out the recall. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2009 ford escape. while driving 35 mph, the steering wheel became inoperable without warning. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 120,100.

Tl* the contact owns a 2009 ford escape. while operating the vehicle, the service engine sensor indicator illuminated and, while driving, the speed would suddenly decelerate. the cause of the failure was not diagnosed. the local dealer (al piemonte ford located in milrose park, illinois) was notified of the failure. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 40,200.

Was accelerating after coasting to slow down for a turn on city streets. engine stalled out and service, oil, and battery lights all illuminated on the panel. vehicle lost all power and had to coast to a stop. put it in park, turned off and restarted with no issue. this is the 5th time this has happened in the last 18 months, all in simliar scenarios where accelerating after coasting.

Rear window hinges corroded. window is in danger of falling off.

Electronic throttle body (etb) my 2009 ford escape will occasionally lurch/surge forward or stall out while i'm driving. i believe this is a problem that ford addressed with an extended warranty a few years ago but i was not aware of this. i believe this is a safety issue and ford should contact all owners!

I own a 2009 ford escape. there was a very large recall on the steering column a couple years back, as the steering column would randomly freeze and you had very little control over your car. i had this issue. i almost got into a serious wreck during one of these freezing episodes when i was making a slow turn onto a road in atlanta, ga. the recall said to bring in the car to a local ford dealership, and they would either do a re-set on the computer, or replace the steering column if deemed necessary. originally, they re-set the computer. it happened one time after the computer reset, but i figured it was just a fluke. almost a year later... the same issue started happening more frequently, again, and within 2 days, the electronic steering was completely gone. i lost all power steering ability. it went out completely. i brought it back in to gwinnett place ford, and the "service" center said the recall had expired, and i would have to pay for a steering column out of pocket ($1,400). i had no choice but to pay out of pocket... even though there was not an expiration date on the recall. ford hq stated that the dealership could have replaced it free of charge (instead of the $1,400 they made me pay) and then just sent the recall and the bill to ford hq for a refund. gwinnett place ford blamed it all back on ford hq for an "expired" recall. per the recall letter, they should have replaced my steering column free of charge....they did not.

Gas tank. lots of corrosion where filler neck connects to the gas tank. when gas tank is full gas leaks from the corrosion point. vehicle was parked in my garage when i noticed a strong gas odor. i moved the vehicle to the driveway and noticed a wet spot on the garage floor that reeked of gas. the spot corresponds to the area below the gas tank filler. i'm concerned the leaking gas is an environmental hazard and also concerned the leaking gas may ignite causing a fire and possible explosion. help!!!

Tl* the contact owns a 2009 ford escape. the contact stated that while driving at 40 mph, the vehicle stalled without warning. the contact was able to restart the vehicle. the vehicle was not taken to be diagnosed. the vehicle was not repaired. the contact stated that the failure was intermittent. the manufacturer was notified of the failure. the approximate failure mileage was 105,000. updated 11/29/16*lj *tr

Tl* the contact owns a 2009 ford escape. while the vehicle was parked, the contact attempted to start the vehicle and the steering wheel became difficult to turn. the contact had to apply force to the steering wheel in order to steer the vehicle. the failure recurred on numerous occasions. the vehicle was not diagnosed nor repaired. the vehicle was previously reprogrammed per nhtsa campaign number: 14v2840000 (steering). the manufacturer was notified of the failure. the failure mileage was 111,700.

Apple valley ford has done their best to work with me. however, fords's extended warranty on the throttle senser is extremely dangerous. it requires an extremely long wait for approved diagnostics, which is known to clear out of memory when the car is turned off. usually ending in a no. i have been in near death situations because of it over ten times. today alone, the wrench and fix engine soon lights were on. i pull out of my neighbor onto a highway to stall horizontal across both lanes!!!! and more life threatening events as i cancel today's events and drive directly to the dealership again! i plan to post all my life threatening events of today on facebook. should i be killed because of this, my loved ones can sue ford and they might then "comprehend" the severity of this issue and the fact they won't back it up! i have not had any problems with my ford but this. do to the extremely dangerous issue, it will be my last ford. time to go with a car company that cares about safety.

My 2009 ford escape is stalling when i come to a stop. it is happening regularly and becoming a considerable safety issue.

Power steering eps assist steering torque sensor (pscm) went out. nhtsa #14v284000. ford recall 14s05. purchased 12/14 at brandon ford (fl). not ever informed of recall. actually texted that they did not know of recall. called ford who put a case # on it. review done by ford but they said brandon ford did a test on it and reprogrammed the sensor. ford denied the claim stating it had been 12 months or 12,000 miles since purchase. the vehicle only had 18,800 miles at purchase and has approximately just over 32,000 miles now. on fords service phone line where one goes directly to the specific recall there is no mention of not honoring the full replacement of parts and labor dependent on if it is under 12 months or 12,000 miles. neither does it state that in the online recall info. the cost for this repair we have been told is some $1300. the car is sitting at autonation ford in panama city, florida right now. the service manager and the assistant to the general manager at brandon ford are not returning calls and voicemessages. this has been a fiasco with ford. my daughter or anyone else could be seriously injured or worse and it states such especially at low speeds on the ford recall recording line message yet nothing is being honored or done. luckily she was stationary in a driveway and the car was in park when the failure occurred instead of on a street, highway or interstate.

Hoy en la maÑana cambiÉ la rueda de repuesto y resulta que la gata se aislÓ, cayÓ, ventajosamente no estuve bajo el vehiculo, la gata no sirve ahora, pude haber muerto a causa de esta falla de fabrica del artefacto. terrible el problema , exijo una solucion.

Tl* the contact owns a 2009 ford escape. while driving, the vehicle experienced a loss of power steering. the vehicle was taken to the dealer where it was diagnosed that the power steering sensor and steering column had to be replaced. the vehicle was repaired; however, the onboard diagnostic warning indicator illuminated and the vehicle experienced a loss of power. the dealer stated that the mass air index was defective and needed to be replaced. the vehicle was repaired, but the failure recurred. in addition, the maintenance warning indicator illuminated and the vehicle experienced a loss of power. the vehicle was repaired, but the abs, low tire pressure, traction control, and parking warning indicators illuminated. the vehicle was not taken to be diagnosed or repaired again. the manufacturer was notified of the failures. the failure mileage was 169,000. updated 10/18/16*lj *tr

Ford esacape throttle body i own a 2009 ford escape and was issued a recall for throttle body. i took my car to dealership and they replaced under warranty. 10 months later my car has the same problem with throttle body. it slows down to a crawl at a moments notice. i am a cath lab tech for a local hospital and was called in the middle of the night. while driving to hospital my wrench and engine light went on suddenly and my car slowed down to a crawl. i kept my foot on gas because i have to get to hospital. i am on a heart team and it is critical. thankfully it was midnight because there were no other cars on the road. but it could have happened during the day with my kids in the car. i felt confident that my car was repaired with recall but now 10 months later it happens again. called dealership and ford service and was told they will not warranty. i have gone over the mileage amount for them to warranty. but what they fail to acknowledge is the elephant in the room. something is wrong with the throttle body component for escape. there is no reason to justify why this would recur less than a year later. i just know i am not the only one. and feel as a company they should address this major safety concern.

P2111 error throttle actuater stuck open

I purchased this car in february 2017 and one week later, i was pulling into a parking spot and the power steering failure light came on and the power steering ceased to work. the car had 116,000 miles on it. i couldn't drive the car and my husband had to come and drive the car home. after looking on line, we discovered the power steering recall 14s05 that existed. after more research we found this car did have the software update in 2014 so ford says it has satisfied that recall and will not fix this. we had to pay to have the torque sensor replaced. since the software update only warns of the problem existing and doesn't fix the faulty part(s), i think it is absolutely unconscionable for the nhtsa to allow ford to say they satisfied the recall without fixing the faulty part(s). this makes consumers think the nhtsa really doesn't care about our safety. the only way for the nhtsa to fix this is to strongly encourage or do whatever it takes to issue another recall to actually fix this injustice. ford, we as many others, have purchased numerous fords to buy american and trusted you would do what is right for your customers!! this makes all of us not want to buy ford any more. do the right thing and issue another recall, or open the previous recall to fix our cars or reimburse us for the money we had to spend to fix the faulty parts you put in our cars!!!!

The power steering went out while i was driving. luckily, i was driving straight and not in the middle of a turn. the power steering will reset sometimes when i turn the car on and off. if the power steering is working when i first get in the car it will guaranteed fail within 20-30 minutes of driving. i've done research and found there are multiple power steering recalls and class-action lawsuits against ford for these issues and expect them to apply this recall to my vehicle. before the power steering went out, the steering wheel would shake at any speed above 65 mph and it continues to do so.

Steering wheel locks while in motion with a message of power steering assist fault , very potentially dangerous, on a city street

A quick alarm sounded then a sudden loss of power steering while driving on a quiet road, then power steering quickly came back...happened twice more in a 4 mile stretch. the power steering assist fault warning came on the screen. after turning off engine and starting again in drive, the power steering never worked and made the automobile impossible to control. when researched, it was noted that this is an issue with many many ford escapes (2009 models and more, recall #14s05) yet i did not receive a notice and my local dealer just told me that our particular auto was not recalled when matched with our vin.

When depress brake pedal it goes to the floor before vehicle will begin stopping. this occurs almost always over the last few months. this is very unsafe condition. local ford dealership said they have seen this same issue several times and that it likely needs a new abs module/hydraulic control unit. this is a $1600 part from ford. this is an extreme cost and very unsafe condition, and i cannot afford to repair or continue unsafely drive my vehicle. please help make this a required recall.

This is an addendum to a previous complaint. recall on steering was performed by dealer in 8/2014 by simply resetting computer, not replacing steering column or it's components so failure was really not addressed properly. now ford refuses to do the repair at their cost as they stated that the recall was complete. car has complete power steering failure with power steering assist fault" on the screen. car is very unsafe to operate.

Lost all power steering on interstate at high rate of speed.

14s05. i was driving the 2009 ford escape on the highway at approx. 70mph. the steering will stopped controlling the vehicle correctly and then the steering went completely out. i almost crashed, pulled onto the shoulder of the highway, gathered myself, cut on the hazard lights and cut the auto off. after a minute, i started the auto up again and moved forward to see if the problem still existed. the power steering was back in but it was very very loose. when i got it home i informed my mother that it needed to be looked at. she called the ford hotline and they told her that the recall on her vehicle was closed but if the steering went out, that it was covered by the recall. she took it to the dealer that ford told her too and they said they would repair it. she left the vehicle over night to be fixed but the next day they told her that it wasn't a recall and that she had to pay $89 for the diagnostic test that she didn't know she had to pay. they still refuse to help in any kind of way at all. my mother is in her mid 70's with a fixed income. it's impossible for her to come up with $2000. https://www.facebook.com/fordwonthonorrecall14s05/ *tr

My ford's vin# [xxx]. my 2009 ford escape the power steering failed on my way to work. i stopped at a light and the power steering failed. it seems to fail after driving a certain amount of miles. the steering wheel becomes hard to turn and you need to turn the car off and back on to resume power steering. i called ford customer service and they will not do anything for me. i'm very surprised that this is a know issue and ford wont do anything to help its customers. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

The steering wheel binds upon engine start. when i turn it off and turn it back on it binds and goes into manual mode and it's hard to steer. if i turn it off and turn it back on, half the time it fixes itself and half the time it doesn't. it makes it really unsafe to drive because the wheel is really hard to turn. i have trouble steering and cannot control the vehicle the way i need to. we contacted ford to see if there was a recall but we were told there wasn't. i believe there should be a recall for this because it is dangerous and not safe to drive.

Tl* the contact owns a 2009 ford escape. while driving approximately 70 mph, the steering ability seized. the contact coasted the vehicle to the side of the road to a complete stop. there were no warning indicators illuminated. the vehicle was turned off and restarted. the steering wheel shook left to right on its own. the vehicle was driven back to the house with the steering ability very loose. the vehicle was taken to the dealer two days later where it was diagnosed that the power steering and tipm failed and needed replacement. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 135,000.

Steering has become very difficult to do it feels like the steering wheel binds up before it was on and off now however it has become to hard to maneuver the truck the steering is to hard to do. while the truck is in motion.

My vehicle started having issues with the steering on the week of 1/24/2021. steering wheel will shake/vibrate when stopped or at low speeds. on 2/5/2021 when i turned on my vehicle i had a power steering assist error and no power steering. code pulled was b2278 for power steering torque sensor. contacted my local ford dealer and since the recall(14s05) was closed out because they had done a software update for it, i am not able to get it fixed. even though the same issues and error codes are associated with this recall.

Driving home i lost the ability to progressively brake, the pedal pushed all the way to the floor and did not engage the brakes until the very last portion. i would rate probably 95% of dead space and the sudden braking power. well “sudden”. almost wrecked a few times on the last 5 miles home.

The electronic power assist doesn’t work

The power steering is hard to turn

I suddenly lost power while driving on city streets and had the check engine light and wrench light come on. upon researching the issue it was found to most likely be a faulty throttle body. also i can not drive on the freeway for more than 5-10 minutes at 60 mph before it starts to shimmy and become unsafe to drive.

My power steering keeps going out when i am driving and my car was recalled for it but they never replaced it and they said they scanned it and nothing was wrong but now it’s acting up and ford won’t fix it.. it was recalled for this.. i believe they should fix it i have almost wrecked twice..and when i start it up and it don’t want to work do you know how hard it is to steer?

I have a 2009 ford escape the electric steering went out on it while driving on the interstate it is very hard to steer i replace the torque sensor that did not work

I was driving down the road and came to a stop, my car died. it has been doing this for several months now along with a new development of my steering column shaking. i put the car in neutral to start it back up and it would not crank over did this several times and then it started. i was on a busy road trying to turn left and all of a sudden i had no power steering. the power steering assist said failure. drove to work about 10 more miles with no power steering in a busy town, not fun. the low tire sensor is on as well, i have had it checked out and nothing is wrong with tires, they are at the proper amount of psi. this is my only vehicle and i am glad i did not have my children in the vehicle with me. this is very dangerous to have done to you while driving. i have had my battery and cylinoid and starter checked and they are fine, but my car repeatedly dies at a stop sign, and when i am slowing down or even when i am trying to pull into a driveway. these two things need to be fixed before someone gets hurt. i don't feel as if i should have to pay for these things since they are electrical and should be put on the recall list. i bought this car last year in hopes of not having to put alot of money into it and to have for a while. it looks like i am going to have to put alot of money into it or may have to buy a different car so i know my children are safe.

Brake pedal goes to floor have had several near misses have been told it is an abs moduel car has less than 100,000 miles for an 09 model

So about 3 days ago i got a light on my dashboard it said something like “ power steering assist failure” nothing happened at that time my steering wheel kept shaking for a couple days after that yesterday when i tried to drive my car i couldn’t the steering wheel was so stiff and i got that warning again i checked for a hose or something the fuel was stocked up for power steering. my steering wheel can’t be moved at all.

Tl* the contact's daughter owns a 2009 ford escape. the contact stated while she was driving approximately 35 mph, when the steering wheel began to jerk. the contact stated no warning light was illuminated. the vehicle was not diagnosed nor repaired. a dealer was not contacted. the manufacturer had not been informed of the failure. the vin was associated with nhtsa campaign number: 14v284000 (steering). the failure mileage was 205,729.

So today on 12/27/2020 i was house sitiing for a friend and while checking pulling down the street to the house my sensor came on alerting me of a power steering fault and a maintenance light came on. after noticing this i parked the car in my friends driveway finished his requests and headed back to the car. when i entered my car to pull out of the driveway i felt it was extremely difficult to turn the wheel of my car and having troubles steering. at this point i cancelled my other plans and drove the car home and parked it after experiencing extreme difficulty driving the car and trying to turn the vehicle. i after taking it home checked the power steering fluid container to see if it was low to which it was not and checked the pipes to see if the car maybe was leaking for a pipe maybe rupturing which i did not find anything. i found online there was a recall for my vehicle but did the search for the vin number and found my car never received it in the mail and the car was never serviced for this issue. so i am not really sure what is wrong and hopefully hope i don’t need to pay 1600 dollars to fix the power steering hopefully.

I was driving my 2009 ford escape and the abs brakes activated due to a slippery spot on the road. then a car stopped quick in front of me and my brake pedal went to the floor resulting in no brakes, i went off the road to avoid a collision. i had the car towed. went to my mechanic and was diagnosed as bad abs modula. called ford and was told it could be $2,000 to repair. i see recalls on fords 2006-2010. but not my ford escape. this should be covered in a recall. my 2009 ford was purchased new and in my family ever since. now i have the car sitting in my driveway and unsafe to drive. very thankful no one was injured. please look into this for me and others. thank you

My daughter was driving her 2009 ford escape when the brake peddle went straight to the floor while attempting to come to a stop. my mechanic put a new break master cylinder system on and the brakes worked normally for a week. then without notice the same frightening event occurred. she is totally dependent on her car which is sitting in the garage now. i called the ford dealer and he said they were experiencing nation wide problem with the abs module and the item was on back order with no hope of a delivery date for a new one. i've noticed a big number of complaints on this exact issue. how many lives will it cost before ford issues a recall and fixes this issue. my daughter can't afford the more than $1000.00 cost of a repair...even if the part was available.

While my daughter was driving our 2009 escape limited on the expressway at 70 mph, the steering assist failed without warning causing her to almost crash. after getting the car pulled over to the side of the road she had to restart it and the steering assist began working again. this has happened now on multiple occasions and is dangerous to both the individuals in the vehicle and anyone else on the road. ford needs to alert drivers of these vehicles of this issue before they hurt or kill someone. when i enter her vin number it shows no recall. if this was a safety issue and an recall in 2011 why is it not an issue today. i have a daughter currently stranded at her work because her steering wheel will not turn as i type this report.

The power steering on this 2009 ford escape stopped working. it was taken to a ford dealer and they reprogrammed it and it worked for a short period of time. it then stopped working again. there is a recall on the issue (nhtsa campaign id number : 14v284000) and my vehicle is included in the date range of affected vehicle. when i enter my vin number it says i have 0 unrepaired recalls. what happens if a vehicle has been fixed by a recall and then it fails again? shouldn't there be a fix to that fix? ford couldn't even tell me, when i talked to their customer service, if it had been fixed under that recall by a previous (only 1) owner.

I was driving on a city street, i turned right at a light and the power steering went completely out with no warning, absolutely no power steering as i was turning through the intersection . i had to slow down to almost a crawl in order to make the turn to keep from crashing into oncoming traffic. it took all my strencth to turn the wheel but was able to make the turn without the power steering. i pulled into a parking lot to have my wife come and get me and had my car towed to the mechanic. i looked online to see if there was a recall notice but all i found was several complaints concerning the same situation that happened to me. i always take care of my vehicle, this should never have happened. there was absolutely no warning, i'm lucky i wasn't on the highway or got into an accident. this should be covered under a safety recall. the mechanic also informed me that there is no recall for this. i expect an immediate solution to have my concerns addressed and to have this fixed free of cost to me.

Electrical power steering failure came on dash warning and next start up the power steering went out while driving on a rural road.

My steering wheel began to shake about a week and a half ago. last night as pulling out my drive way my steering wheel was very hard to turn. o pulled back into my drive and noticed on the dash it read power assist failure. before this my dash would blink out and i would have to tap it so it will come back on. when it does all the dials would go back into sync . the bad part is if you are not noticing your dash and park and turn off the car it wouldn't crank back up. my tire pressure sensor is on i had it checked and no one and find out which sensor it is. my oil change light want go out even after many oil changes. the company that does my oil change are not able to reset. this has been going on for a year and a half. until last night when the power assist failure popped up. please help and assist my vehicle was paid off 5 months ago. i really don't want to purchase another vehicle but i will if i really have to. i like my ford escape.

My ford escape limeted just started making a noise out of nowhere and before it started i would make a right turn and it would stop running

As i was driving down the road, i applied my brakes and prepared to take a right hand turn into a business parking lot. as i performed the turn, the dashboard message center displayed "power steering assist fault" and the vehicle became extremely difficult to turn/steer. a vehicle was waiting to leave the parking lot i was entering. due to the power steering failing, i almost collided with the other vehicle.

I was driving on a city street, i turned left at a light as i should, the power steering went completely out with no warning, absolutely no power steering as i was turning through the intersection . i was going much slower than 25 mph speed limit, since i was turning. i almost crashed into a curb\street sign, but was able to turn the wheel with all my strength to make it turn without the power steering. i always take care of my vehicle, this should never have happened. there was absolutely no warning, i'm lucky i wasn't on the highway or got into an accident. this should be covered under a safety recall. i expect an immediate solution.

While driving down a road at 45 mph, the "power steering sensor fault" light came on the dashboard. i was able to make it to work safely, however, once i attempted to start the vehicle again, i noticed a loss of steering. there have been a previous recall on this very issue, yet my vin number on the car was not under the recall list. had the loss of steering occur while driving, i would've caused an accident. there are many curved roads where i live in florida. another recall needs to happen before someone gets seriously injured. please look into this. i have only owned the car for a month.

I received the car for my aunt who purchased it new. in 2018. power steering was going out. i reached out to ford they said they had a recall. i gave my vin number and they said my car was not from the lot that was for the recall but having the same issue. i looked online and there are many people having the same issue for the same year make up my car.

Tl* the contact owns a 2009 ford escape. the contact stated while driving 40 mph, the steering wheel became difficult to turn. the contact stated that the power steering assist warning light was illuminated. the vehicle was not diagnosed nor repaired. a dealer was not contacted. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the manufacturer had been informed of failure. the failure mileage was approximately 140,000.

My steering column started lock up about 2 months ago. it happening more often now. i have to turn the engine off and it reset itself. i was told by mechanic that is is the steering column and would have to fix by dealership because they have the special tools. i also searched y-tube and their was recall on the power steering sensor back in 2009 through 2011- i did not purchase this truck until 2016. this is dangerous and can cause an accident. i should not have to pay for repair, when it was not fixed accordingly during the recall. i see there has been several of these complaints over last 3 months. i used this car to travel out of town, but thank goodness it start happening in city street. this is a accident awaiting to happen.

Brakes just went mushy 2 days ago. pedal goes all the way to the floor and braking is slow and poor - very worried about driving the car and being able to stop safely. looking online it sounds like an abs failure.

Defective abs module, dash warning lights confirm the unit is not functioning, i also had the vehicle inspected by a mechanic. the part is only available thru ford, and is on national back order with no estimated date of availability.this seems to give the impression that this is a widespread problem. perhaps a recall is needed.

While driving the steering wheel will lock up and then the car lose power and shuts off

Power steering fails during driving and stationary.

While driving my car and attempting to turn into a parking lot, the brake pedal went to the floor and the brakes did not engage. luckily no one was in front of me and i was able to eventually come to a stop. my mechanic replaced the master cylinder which did not fix the problem. it appears to be an issue with the abs system itself. however, even if that is the issue, the brakes should not stop working completely. upon doing research this seems to be a common issue and presents a safety issue and needs to be addressed. from what i can tell ford has been notified and claims the issue does not exist.

Power steering intermittently not working when car is started and operated. there is recall 14s05 out for this problem for escapes built in the kansas city plant which this one was. obviously my vehicle should have been part of the recall.

Tl* the contact owns a 2009 ford escape. the contact stated that while the vehicle was parked, an unknown warning light illuminated and the vehicle became difficult to steer. roadside assistance was contacted and towed the vehicle to greenway ford (9001 e colonial dr, orlando, fl 32817, (888) 984-4895) to be diagnosed. the contact was informed that the power steering module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and notified of the failure however, offered no assistance. the approximate failure mileage was 175,000.

Tl* the contact owns a 2009 ford escape. the contact stated while starting the vehicle, the steering wheel became difficult to turn. the contact stated no warning light was illuminated. the vehicle was taken to an independent mechanic and the contact was informed that the power steering sensor needed to be replaced. the contact called local dealer dorian ford (35900 gratiot ave, clinton twp, mi 48035: (586) 792-4100) and made the dealer aware of the failure. the vehicle was not diagnosed nor repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the manufacturer had not been informed of failure. the failure mileage was approximately 150,000.

The brake pedal would intermittently go to the floor when depressed and i had difficulty stopping the vehicle. it has been at the ford dealership for a month. new master cylinder, new brake booster and now going to try new abs module. the car is unsafe to drive. i saw many similar complaints about the abs module malfunctioning on this vehicle.

My vehicle is coming alive at night with headlights and radio coming on that i haven’t be able to park it in my garage as o feel like it may end up catching fire. while driving it will shut down the turn signals, break lights, and climate controls and shut off the radio. i’ve narrowly avoided many collisions due to having no turn signals and break lights at night and throughout the day. i’ve talked to other owners of the model years in question and all seem to share similar experiences some ending in accidents and others paying thousands out of pocket for faulty pcm’s or electrical wiring to the ignition. it happens randomly when driving or when the car is off and in park i feel as if this is an issue ford is aware of as i’ve talked to almost 1,000 people all sharing similar issues and upon taking them to the dealer it’s costed $500-$2,000 depending what the dealers came up with some being the pcm others being the wiring to the ignition, some being a bad fuse box and the dealers just throw parts at it to just have the issue come back 6 months down the road and then try to say now it’s something else and it’s going to be another $500-$2,000 in parts or try and push the owner to a new vehicle. i contacted my local ford dealer and he said they aren’t equipped to do this kind of work that i’ll need to go to a hub dealership and it would be about $400 just to diagnose with having to pull the dash, steering column and check the pcm. then it’d be parts and labor to fix the issue if the find anything wrong but i wouldn’t be notified till after the repairs were completed.

While driving the steering wheel locks up where i cannot steer the vehicle. i have to pull over and then turn it off, restart the car to continue. it happens quite often. it happens both going straight and making a turn. it seems like it happens when i'm slowing down or coming to a stop. it happened many times. i will list the last time it happened. i haven't driven it since.

The master cylinder went bad recently on our vehicle. while replacing it at a local repair shop it was discovered that the brake booster and the abs module were also bad. these parts went out while driving causing the brake pedal to go to the floor. in researching this problem i discovered that it is a very common problem for the master cylinder and abs module to go bad on ford escapes. with so many of these parts going bad somebody should be looking into the problem, cars need reliable brakes. unfortunately, if this happens going down the road it could cause wrecks. since there are no recalls for this problem it is costing me over $1,000 to get it fixed.

There was a recall for the power steering 14s05 july 2014. which i brought my car in for and they reprogramed the computer. one time the power steering failed but restarting car made it work. last week my power steering failed this was 2 years after the reprograming. i brought it to ford livermore, ca and they diagnosed the torque sensor was the problem which was not fixed during the recall when i brought it in. anyway just wanted to say ford did not fix my power steering problem and is a safety issue. vehicle was at a stop light restarted car and power steering came back. drove home parked in garage and next time started car power steering was out

We were in a serious accident on an interstate highway. bridge was icy, and traffic was stopped. we slid on the ice and rear ended the car in front of us. we were then rear-ended and driven much harder in to the car in front of us. no airbag deployed in our car.

There was a recall for this model of the 2009 ford escape for a steering issue. they did not honour the recall, even though the dealer explained how dangerous of a problem this lack of electric steering was causing. i had to pay for an expensive repair out of my own pocket. the problem was that the electronic steering assist would stop functioning while the car was in motion, this caused heavy vibrations of the steering wheel and a lack of power steering.

Tl* the contact owns a 2009 ford escape. while the vehicle was reversing out of the driveway, the steering wheel seized without warning. the vehicle was towed to a service station. the vehicle was not diagnosed or repaired. the vin was included in nhtsa campaign number: 14v284000 (steering). the manufacturer was not notified of the failure. the approximate failure mileage was 157,000. updated 03/03/17*lj *cn

Tl* the contact owns a 2009 ford escape. while driving 40 mph, the power steering failed. the dealer stated that the vehicle was not included in a recall. the manufacturer was not notified. the failure mileage was 78,000.

Tl* the contact owns a 2009 ford escape. while driving 35 mph, the steering failed and the power steering assist pump sensor illuminated. in addition, the steering wheel shook vigorously. the dealer could not diagnose the cause of the failure. the manufacturer was not made aware of the failure. the failure mileage was 148,000.

Tl* the contact owns a 2009 ford escape. while driving approximately 40 mph, the power steering failed. the failure occurred without warning. the vehicle was towed to an independent mechanic where it was diagnosed that the failure was similar to nhtsa campaign number: 14v284000 (steering) the dealer stated that the vin was not included in the recall. the manufacturer was notified. the failure mileage was approximately 130,000. updated 02/15/17*lj *cn

After driving over a short section of rough pavement the brake pedal was soft later making stopping difficult, and nearly running a stop sign. abs control unit was replaced at a cost of over $2000. *tr

Tl* the contact owns a 2009 ford escape. the contact stated that when the vehicle was started, the steering wheel failed. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 87,000.

Tl* the contact owns a 2009 ford escape. without warning, the steering wheel seized. the vehicle was turned off, restarted, and driven to the dealer for diagnostic testing. the mechanic indicated that the steering torque sensor needed to be replaced. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was not available.

Tl* the contact owns a 2009 ford escape. while making a turn, the power steering failed. the vehicle was taken to a mechanic who stated there were no recalls or warranties related to the power steering. the manufacturer was not notified. the failure mileage was 150,000.

Brakes began going all the way to the floor before stopping vehicle. had the main master cylinder replaced to the tune of $307.63, but the problem has not been solved. why hasn't there been a recall? many others are obviously having this problem. *tr

Tl* the contact owns a 2009 ford escape. while driving various speeds, the steering wheel seized without warning. the contact also mentioned that the check engine warning indicator illuminated on a separate occasion while driving and the steering wheel seized. the contact pulled over and restarted the vehicle; however, the steering wheel was still difficult to maneuver. the contact was able to get the vehicle back home. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the approximate failure mileage was 150,000.

Takata recall i was driving in the far left lane of the freeway on my way to work and my car shut off, sometimes my cars does not start. i have had alternator, starter tested, and they are good, my camshaft sensor replaced, ignition switch replaced, spark plugs replaced, i keep a good handle on maintenance up, but my car shutting off while i am driving and sometimes don't turn on at all is keep happening, my steering wheel locks up, very hard to turn, all components in my car don't come on, gears light pops on and off, dashboard light sometime flickers. i have had my back lights. and it continues to happen. *tr

2009 ford escape has a sensor failure and turned off power steering assist while driving and in motion on a street. the steering suddenly became very hard to steer at a time when i did not expect this. there was a recall on this failure a few years ago and the failure has happened again. why is ford have software issues that are allowed to turn off critical systems (safety) such as steering because of any sensor failure. this system should fail safe and never be turning off systems such as steering or braking!!!! they should only be allowed to monitor or assist areas such as steering or braking but any failure should never turn off those systems; it is a serious safety hazard while driving!!! *tr

The vehicle is losing power steering suddenly while in the midst of left hand turns. the car suddenly beeps, no warning light appears, and for 1-2 seconds the steering wheel feels completely locked up. apparently this is due to a failing torque sensor, as the dealership reports that it is showing code b2278. the faulty torque sensor is a known safety issue with ford escapes, part of recall 14s05. but, rather than fix the problem (from what i can tell they freely acknowledge the original torque sensors were defective, and the new parts are of an improved, more durable, and safer design), ford is only issuing a software update. apparently i had this software update completed in 2014, and yet here i am with the same mechanical safety issue two years later. the software update, as far as my research reveals, does nothing to actually improve the safety of the vehicle, it just makes the car beep when it loses power steering. there are apparently 740,878 vehicles affected by this issue, which means nearly a million unsafe ford escapes and mercury mariners are driving around the country with defective steering controls that could fail at any point mid-turn. ford motor company needs to actually fix the problem (with part replacement) before too many people are injured or killed! *tr

My electronic assisted power steering started malfunctioning in6/16, iot would reset itself some at first but by 7/16 it totally quit. i took it to a mechanic who was unable to repair it, took it back to the place i purchased it, their computer wouldn't talk to mine. i then took is to w w ford dealer in searcy, ar where they advised it was a recall computer update that they had already performed last year when the fuel system quit & had to be updated. they refused to look at it, refused to hook it up to their diagnostics computer and i've been stuck "strong arm steering since.

Tl* the contact owns a 2009 ford escape. while driving approximately 70 mph on a highway, the vehicle drastically decelerated to below 40 mph. the contact stated that the accelerator pedal was depressed, but the vehicle continued to lose power. the contact coasted off the road and restarted the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was notified. the approximate failure mileage was 102,000.

2008-2011 ford escape power steering recall 14s05 i received a recall letter from ford motor company concerning a recall on the electronic power steering on my 2009 ford escape. i scheduled an appointment with winner ford of cherry hill, nj for this service, since it was the closest dealer at the time i was able to return vehicle for service. the dealership performed the software upgrade citing that no problems were found. as of november 28th 2016, my steering system has begun to exhibit problems from this recall, the steering wheel while both idle and driving shakes and vibrates which causes the vehicle to swerve and makes parking difficult. i contacted ford customer care regarding this, however i was informed that since the recall work of updating software was performed, that they considered the issue with my vehicle resolved and no additional service would be performed under the 14s05 recall, however at my own costs could have the vehicle re-evaluated at a dealership and at my own cost have the proper service performed to remedy any issued they may find. wheel shaking and turning slightly on its own occurs while both stationary and driving on both city streets and highways, issue stops while turning but returns while wheel is not being moved. *tr

I am writing to you to inform you on the safety condition of the 2009 ford escape. the number 1 problem is hard to steer the wheel when driving. number 2 problem is the engine shuts off when turning corners while driving. the date it happen was friday nov. 18, 2016.

Tl* the contact owns a 2009 ford escape. while operating the vehicle, the steering wheel failed to turn left or right. the vehicle was taken to a dealer where it was diagnosed that the power steering control system module needed to be replaced. the vehicle was not repaired. the vehicle was previously repaired per nhtsa campaign number: 14v284000 (steering) one year earlier. the manufacturer was notified of the failure. the failure mileage was unknown.

My torque sensor is going out and having power steering issues ford has denied there is a recall and claims it has gotten fixed in 2014 but if it was fixed why would i be having this problem now? i never received a notice about the steering recall. *tr

Steering shaft torque sensor malfunction. the car become hard to steer, or to turn the wheel

Tl* the contact owns a 2009 ford escape. while driving at low speeds, the vehicle became difficult to steer and the steering wheel was hard to turn. the vehicle was not diagnosed or repaired. the manufacturer was notified and informed the contact that the vehicle was not included in a recall, so they were unable to assist. the failure mileage was 155,000.

Tl* the contact owns a 2009 ford escape. the contact stated while driving 45 mph, the steering wheel became difficult to turn. the contact stated no warning light was illuminated. the vehicle was driven to her residence. valley ford located at 910 s 1st st, yakima, wa 98901, (509) 453-3125, was contacted and made aware of the failure. the vehicle was not diagnosed nor repaired. the manufacturer had been informed of failure. the failure mileage was approximately 107,000.

Tl* the contact owns a 2009 ford escape. the contact stated that the steering wheel was difficult to steer while driving. there were no warning lights illuminated. the contact stated that the failure was intermittent. the vehicle was not taken to a dealer. the contact stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was made aware of the failure and provided a case number. the failure mileage was approximately 57,658.

My escape's steering wheel began locking up when i would start the car. i was able to get it working after restarting it a couple times, and thought nothing of it. after awhile i took it to my mechanic, who told me the steering column would need to be replaced at some point but it was not urgent. he greased my wheel to make it less susceptible to locking up, which worked for a bit. the wheel started locking up again when i would start the car, and it got harder to fix it over time. it eventually started locking up while i drove, so i had it towed to a different mechanic near me. they told me to take it to a ford dealership in lexington, ky, where it was not serviced. i was told again i need a new steering column because my power steering was out by both mechanics. i took it to yet another mechanic, where i was told the same thing. it still has not been fixed. my escape has already been fixed under the previous steering recall, but this is happening to a lot of people that own escapes recently, and it will result in a horrific accident if not fixed.

The electronic power steering went out completely while driving. luckily i was close to home and able to veer into my driveway. if this had happened when i was driving downtown it would have caused a serious accident. there is not recall for my vin number, however, other recalls have happened for power steering failure on other vehicles. this should be a recall asap before someone is killed and ford has a big lawsuit.

Vehicle had an abs event and after this occurred the brake pedal traveled to the floor to stop vehicle. it has twice returned to normal but no longer. i have researched this thoroughly to find this an abs module assembly failure. this unit manufactured by continental automotive systems has a documented history of the seiko zinc plated valves not seating the seals after an abs event due to corrosion and the valve remaining open. this hcu / hcu assembly are having the same reaction as documented in nhtsa recall no. 19v-904 or manufacturer recall no. 19s54 with other ford vehicles. the only variance here is the assembly plants of hermosillo mexico and kansas city. the claim is the dot 3 fluid used is problematic but the fact that a zinc carboxylate gel is being formed in the hcu is unchanged regardless of the manufacturer. ford has claimed only a 1% failure with the above mentioned campaign but have totally left off the same year escape's with the identical safety issue in this campaign. i am urging the nhtsa to please look further into this matter of safety. i have tried reaching your contact person demara magruder with a phone call and email but have gotten no response back on this matter. i again urge the nhtsa to open this well documented abs module failure to be opened to the (2009)ford escape. this replicated event is a common happening with many ford escape owners on the internet. lastly i will let you know i did contact my dealership where i purchased this vehicle new but to no avail. they said they simply could not help me with the repairs on my escape with it's age and milage of 100k. this should not be a factor with the safety of my 18 year old daughter who was driving when this occurred! thank you, kevin feldkamp 1050 benz avenue cinti., ohio 45238 2009 ford escape xlt 1fmc03g99ka43582

When driving power steering goes out. power assist light comes on. called ford and they state this vin is not affected and its only on a select # of vin's. find this hard to believe when there are 591 complaints with the same issue. mileage is at 122,000 for this issue. vehicle has not been repaired yet at this time.

While driving my 2009 ford escape it began to slow down. i pressed the accelerator even more, but the car came to a complete halt and the lights on the dashboard all turned on. i braked, place it to parking and turned the engine off. i restart the car and was able to drive away. this has occurred 4 times already in the past 2 months. each time this has occurred, i've been driving less than 40 mph. i've taken the car to the shop to get scanned and nothing has been detected.

Vehicle loss of steering power assist while driving at low speed, hard to steer vehicle after shut off engine and restarted the steering control worked again but it continue having the problem. the vehicle was in motion when it lost control of the power steering causing my wife to struggle with steering wheel to get off the road. it happened on a city street. several youtube videos explained that this happens to other vehicles as well as my wife. this vehicle was taken a few years back to a ford dealership to be worked on on a pscm for the steering wheel motion sensor when this issue happened the first time.

Tl* the contact owns a 2009 ford escape. the contact stated while his friend was starting the vehicle, the steering seized with the power steering assist warning light illuminated. the vehicle was not drivable. the vehicle was towed to hennessey ford atlanta located at 5675 peachtree industrial blvd, atlanta, ga 30341, (470) 602-2073. the dealer was made aware of the failure. the vehicle was not diagnosed nor repaired. the manufacturer was informed of failure. the contact was informed that the vehicle was serviced in 2014 under nhtsa campaign number: 14v284000 (steering) prior to him owning the vehicle. the failure mileage was approximately 137,850. *ln*dt the consumer provided reports, repair orders, as well as recalls for this vehicle. *tr*as

Was driving and all of a sudden the power steering stopped, talked to dealership to work with me said there is no recall but ii did find it the number is 14v284000. or recall 14s05. the ford company is monarch ford in exeter, calif. please help i drive for my business.

When driving, the power steering goes out completely, thus making it very difficult to steer the vehicle. the vehicle steering failed in motion. this dangerous condition occurred a couple of times until it finally failed permanently. checking for recalls, my mechanic noted a recall for this vehicle model and year, but it did not include this vin. .

When i start my escape most of the time the power steering doesn't work. it was stationary.

Tl* the contact owns a 2009 ford escape. the contact stated that while driving 35 mph, the steering wheel stiffened without warning. the contact stated that excessive force was needed to steer the vehicle. the contact spoke with webb ford, inc. (9809 indianapolis blvd, highland, in 46322, (219) 924-3400) by phone and was informed that the vehicle was previously repaired under nhtsa campaign number: 14v284000 (steering) but offered no further assistance. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 96,000.

Tl* the contact owns a 2009 ford escape. the contact stated that when the vehicle was started, he was unable to turn the steering wheel. there was no warning light. the vehicle was taken to an independent mechanic and test driven. the mechanic stated that the torque sensor failed and needed to be replaced. the vehicle was taken to smith town ford (440 east jericho turnpike, saint james, ny 11780, (631)265-2340 to be diagnosed. the dealer confirmed that the steering torque sensor had failed. the vehicle was not repaired. the manufacturer was contacted and informed of the failure. the contact was informed that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the failure mileage was 122,000.

Front wheel bearing

The frame/engine cradle has rusted out by the passenger side lower control arm. the rusted area is currently about six inches wide by 2+ inches in height. luckily, this was noticed while i was changing the oil.

Took my vehicle to ford and another local garage for issues with the brakes not stopping the vehicle properly (soft pedal and longer distance to stop). after replacing all the mechanical parts the issue persisted. ford couldn't find the issue, but the other garage thinks it's the abs module. no fault codes or anything to back this up. not sure how to test it and it's not worth the vehicle value to replace it. for now the car is parked. i think ford knows about this problem and needs to issue a recall.

I always have trouble with the ignition i have to try many ways to get it to start the key has to be turned certain ways and it is a struggle every time and i have it turns the steering wheel it is in the shop now because of this issue.. i have had trouble ever since i have had it i cannot just put the key in and start it i have to play wiht it every time

Tl* the contact owns a 2009 ford escape. the contact stated while driving 55 mph, the screen display started beeping. the vehicle loss power steering assist, requiring extra effort to steer the vehicle. the contact drove the vehicle to an independent mechanic and was informed that similar vehicles were subjected to a recall on the steering. hoffman ford (5200 jonestown rd, harrisburg, pa 17112, (717) 657-1600) was contacted and the contact was informed that the vin was not subjected to a recall. the contact was provided an estimate of approximately $3,000 to have the steering column replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 207,000.

The power steering went out without warning. i had driven it to an appt. with no problems and didn't have power steering when i came out 10 min. later. i read where there was a recall which didn't include my vehicle. this could cause an accident and i feel ford should repair all of the vehicles with this problem at no cost. i am the original owner of this vehicle and have always had it serviced at the dealership .

I have a 2009 ford escape approximately 120,000 miles on it. a couple of months ago while driving to work in the early morning i saw deer standing in the road, they usually almost always move out of the road. as i got closer it was obvious it wasn't going to move, so i put the brakes on and the pedal went to the floor... thud...bump...crunch but the deer hobbled off. i pulled over and no visible damage to the front end, i look over and the deer was in the field putting on its best break dancing moves and suddenly took a nap. i got back in the vehicle pumped the brakes a couple of times and brakes came back, off to work i went. after work on the way home no a/c, when i got home there was some damage to the a/c condenser. then just yesterday leaving work in the escape, someone walked in front of me i put the brakes on and to the floor again...pump-pump-pump and stop.....slowly.... the person in front of me had a look of shock that i was 6 inches from them. sorry i yell out they nod back begrudgingly. i think ya buddy you made out a lot better than that deer a couple of months ago. and oh ya now i always have brakes that go to the floor.

My 2009 ford escape has a severe driver's side front brake overheating problem. the brake caliper is causing enough friction on the rotor to cause the rim, tire, and the entire engine compartment to become over heated and smoke. the vehicle has only 125,000 miles.

I turned on the vehicle and couldn't move the steering wheel. i turned it off and the on and it worked ok. 3 days later i turned it on again and couldn't move the steering wheel again, this time turning it on and off didn't work. i can't use the car.

Electric power steering failure...power steering will fail at any given time while driving...only way to reset is to disconnect negative battery terminal for a few minutes...this fix is only temporary...if it happens while turning it is very very difficult to bring back to center...there is a ford recall on the model year of my foed escape...this ford was made at the same plant as the affected vin #s...kansas city assembly plant...as i stated , while driving on a busy intersection , the power steering failed to operate making the vehicle extremely difficult to drive...i dont see how ford doesn't include this car in their recall...thank you

Lost power steering it come then goes now not working. very hard to stee. was just starring to drive

I got in my car to drive mid march 2020 and when i turned the key the car started but my steering wheel was stuck and wouldn't turn! i was shocked and tried it again but still the same issue. i look up the problem for the year of my truck a 2009 ford escape hybrid and found they had a recall for this same problem from 2008 to 2012 vehicles, so all i want is my truck fixed at a dealership. i called the ford corporation recall number and they said my vehicle didn't qualify i was wondering why as this is a serious problem you can get in a car crash and die i have a 10 year old son and i am disabled i need my truck to work.

While driving or stationary, the power steering assist fails and defaults to manual steering. this has happened on city roads, highways, and stationary. the steering wheel will actually snap back while holding it steering. the air conditioner fails to work when this happens as well. this has periodically been happening even though the date listed is today. ford was contacted and advised my vehicle wasn’t manufactured at the specific plant so it shouldn’t have any issues (even though it’s experiencing the exact issues as the recall) and recommended i take it to a dealership and pay $1500+ out of pocket to correct the issue.

Steering wheel has locked up while driving down the road, on multiple occasions.

Tl* the contact owns a 2009 ford escape. the contact stated while driving 30 mph, the steering wheel became difficult to turn. the contact stated no warning light was illuminated. the contact drove to his destination. the contact called local dealer courtesy ford located at 2022t rees st, breaux bridge, la 70517, (337) 332-2145, and the dealer was made aware of the failure. the vehicle was taken to independent mechanic and was informed that power steering needed to be replaced. the vehicle had not been diagnosed nor repaired. the manufacturer was informed of failure and informed the contact that the vehicle was previously repaired under nhtsa campaign number: 14v284000 (steering) in 2012. the failure mileage was approximately 143,000. *bf*as

Starter stuck was still running after turning car off and removed key i replaced my starter to find that the ignition switch went out now my car won't start the car was parked when this happened not running

Tl* the contact owns a 2009 ford escape. the contact stated the vehicle was at a stand still and turning on the ignition, when the steering wheel was difficult to turn. the contact stated no warning light was illuminated. the vehicle was taken to an independent mechanic and was needing the power steering assembly to be replaced. the contact called local dealer ford of londonderry located at 33 nashua rd, londonderry, nh 03053, (603) 434-4141, and the dealer was made aware of the failure. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the vehicle had not been repaired as of yet. the manufacturer had been informed of failure. the failure mileage was 160,000.

About a year ago when vehicle was started it was hard to turn the wheel. turn vehicle off and back on it worked fine until recently it started doing it again. turn the vehicle on and back off. sometimes it works sometimes it doesn’t

Tl the contact owns a 2009 ford escape. the contact stated that upon start of the vehicle, he experienced a sudden loss of power steering without warning. the contact restarted the vehicle and the power steering resumed normal operation. the vehicle was not taken to be diagnosed nor repaired. the contact linked the failure to nhtsa campaign number: 14v284000 (steering) however, the vin was not included. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was 192,200.

Complete loss of power steering. no indication on dash. no cel. restores when restarting several times.

Faulty abs module. the brake pedal goes all the way to the floor without engaging the brakes. this happens when the vehicle is in motion.

Power steering would go in and out. the steering wheel was hard to turn when trying to turn

The power steering failed while driving home. i almost had an accident since i wasn’t expecting the malfunction. fortunately i was going slow and was able to control the car’s sudden stiff wheel.

Brake pedal goes to the floor after vehicle brakes applied during a semi hard stop, people have reported this issue many times and found the issue to be the abs control module. this is a big safety issue and needs to have a recall to repair before some is killed or injured. i don't understand why a recall has not been issued so far as complaints go back several years for this same issue. please investigate this before someone is hurt or killed. i have seen in many post that it is about a 2000.00 plus repair. i am a senior citizen and live on a fixed budget. i bought it from another party and it has 92000 miles on it. this issue has happened on multiple occasions last time about 3 weeks ago. this needs to be recalled please, for safety sake. the vehicle was on a city street in motion when someone cut in front of me and i had to apply the brakes to avoid hitting the vehicle that cut me off. i was able to make it back home and the brakes tend to return to normal after pumping and letting vehicle sit. really scarred me everytime it happens.

Tl* the contact owns a 2009 ford escape. the contact became aware of a fuel leak underneath the vehicle. the contact stated that the leak came from the seam of the fuel tank. the vehicle was not taken to be diagnosed nor repaired. the manufacturer was made aware of the failure but offered no assistance. the failure mileage was approximately 105,000.

Rust caused failure of sub frame. excessive rusting of rear frame, shock mounts and drive train. vehicle was never submerged and had 64,692 miles. *tr

Tl* the contact owns a 2009 ford escape. the contact stated that while making a left turn, when the steering wheel became difficult to turn. the contact stated no warning light was illuminated. the contact parked on the side of the roadway for a minute before restarting the vehicle and driving to the destination. the vehicle was taken to alberic ford located at avenida 65 de infanterÍa km. 5.3, parque escorial, carolina, pr 00984, 787-474-2222, and the dealer was made aware of the failure. the vehicle was not diagnosed nor repaired. the vehicle was taken to an independent mechanic and was made aware of the failure. the manufacturer was not informed of failure. the failure mileage was 142,739.

Tl* the contact owns a 2009 ford escape. the contact stated that while driving at various speeds, the abs and traction control warning lights illuminated. the vehicle jerked and loss motive power. the contact pulled off of the roadway, disengaged the traction control and the vehicle operate as designed. an unknown dealer was contacted and informed of the failure. the vehicle was taken to an independent mechanic and the contact was informed that the power steering control module needed to be reprogrammed. the vehicle was not repaired. the contact referenced nhtsa campaign number: 14v284000 (steering) as a possible soultion for the failure however, the vin was not included. the manufacturer was not made aware of the failure. the failure mileage was approximately 235.

The power steering goes out. i went to grocery store parked, got out shopped came out started car could not steer it went out. called husband he came and drive home. we had it reset drove for 2 weeks. went out again. reset again went out again that time about 3 months. really tired of this it should be covered recall other escapes are!! very upsetting. *tr

Tl* the contact owns a 2009 ford escape. the contact stated while driving at an unknown speed, the vehicle wobbled without warning. the contact stated he pulled over and waited several seconds before he restarted the vehicle. the contact took the vehicle to joe machens ford (1911 w worley st, columbia, mo 65203) to be diagnosed. the contact was informed that the brake master cylinder needed to be replaced. the vehicle was repaired however, the failure recurred. the manufacturer was notified of the failure and a case was opened. the failure mileage was 109,000.*dt*jb

I am getting anpower steering assist fault message on dashboard led information screen. happened unexpectedly when i was backing out of a diagonal parking spot on a city street. i just learned of this recall. i am the second owner so i never got a notice of recall. i purchased the vehicle from the original owner in june of 2018 this problem resolved for awhile any time that a mechanic uses his tester to diagnose a problem with the vehicle’s computer system. the power steering assist fault returns. it is really hard to steer without power steering. especially if turning from a stop or at very slow speeds. ntda campaign #: 14v284000 *tr

Driving down a hill, my brake pedal started depressing to the floor with a delayed stop on april 27, 2020. no pump or pressure. the front brakes were replaced recently (a month ago) and the rotors have been resurfaced. the brake pedal now goes all the way to the floor, and this is very dangerous in regular driving conditions and dealing with unexpected stops or road conditions. i took the vehicle to the car shop and they figured the master cylinder needed to be replaced. upon testing the car out, the same spongy brake feel and brake pedal depression to the floor symptoms remained. the car shop informed me that they'd have to go through the ford dealership for the part and repair of the abs, which would cost around $2,100. this is a definite safety issue. this needs to be a recall.

Tl* the contact owns a 2009 ford escape. the contact stated that on occasions after starting the vehicle, with the gear shifter in reverse or drive, the steering ceased without warning. an unknown dealer was contacted and informed the contact that the vehicle was not subjected to a recall. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 100,000. *tr

Power steering goes in and out while driving. *tr

Pulling into a parking spot in front of a business when the car suddenly accelerated causing the car to jump the curb and side swipe a brick column before hitting a bench by then i was able to turn off the ignition stopping the car. caused damage to the car and the property

The steering on my vehicle has a serious intermittent problem. losing power steering at the drop of a hat. it can be fixed temporarily by turning the key off and on three times. but it comes right back, and is hard to steer. i checked the vin number on your recall site, and it says zero unfixed problems. but it does not say it was part of the recall, of if the problem was fixed before. a computer reset can fix they symptoms, but it does not address the problem, which is usually the steering module. can you check to see if they did fix "a" problem, and what was done. a code was kicked out by my local mechanic. that code was b1342-2f-cm0tc-ecv

Electronic steering assist has stops working several times.

Tl* the contact owns a 2009 ford escape. the contact stated that upon starting the vehicle, the power steering ceased as the power steering assist fault warning light illuminated. the contact drove the vehicle home without power steering assist. upon investigation, the contact linked the failure to nhtsa campaign number: 14v284000 (steering). the contact spoke with an unknown dealer where an appointment was made for the vehicle to be inspected. the manufacturer had not been notified of the failure. the vehicle was not repaired. the failure mileage was 178,000.

Auto credit never fixed the recalls. *tr

Tl* the contact owns a 2009 ford escape. the contact stated that the steering wheel would shake and emit a noise whether the vehicle was stationary or driving. the contact stated the previous owner had the vehicle repaired for steering failure under a previous recall, nhtsa campaign number: 14v284000 (steering). the contact had not taken the vehicle to the dealer. the vehicle was not diagnosed. the manufacturer was made aware of the issue and referred the contact to the dealership galpin ford located at (15505 roscoe blvd, van nuys, ca 91343, 818-787-3800) who performed the original recall repair in 2014. the contact was unable to reach a representative from the dealer. the approximate failure mileage was 82,000.

I purchased this vehicle last january of 2019 and a few months into ownership i noticed the steering would become difficult to use. i stopped at a store one day to put power steering fluid in it, to later find out that this car does not take fluid but is computerized. i started to look up known issues with a 2009 ford escape and found out there was a recall on the power steering. the dealer never told me this, or i wouldn’t have bought this car. i dont know what to do, but it’s definitely put a bad taste in my mouth about buying fords in the future. i’m seeing so many other customers saying the same thing, that ford won’t take care of this issue. it’s happened to me several times, it works and then out the blue the power steering shuts off. this is extremely dangerous, and i shouldve been made aware of this recall before i bought this car. i never would’ve bought it. ford please handle this situation. it just stopped working on me again today, and i make my money driving uber. help !!!

Tl* the contact owns 2009 ford escape. the contact stated while driving 5 mph, the steering wheel became difficult to turn. the contact stated no warning light was illuminated. the vehicle was taken to sheehy ford lincoln of richmond located at (10601 midlothian turnpike, richmond, va 23235), to be diagnosed. the contact was informed that the steering column needed to be replaced. the vehicle was not repaired. the contact was informed that nhtsa campaign number: 14v284000 (steering) repair was performed in 2014. the manufacturer was notified of the failure. the failure mileage was 189,687.

The key has a hard time starting the vehicle. it may be the ignition module.

A power steering assist failure lit up on my dash and i lost my power steering completely while i was turning into a parking lot and i almost hit another vehicle. after i shut off the vehicle and turned it back on it was working properly again. the same thing happened as i was on the highway and was very scary. i now have no power steering. i called ford directly as i found out there was a recall on these vehicles for the year pertaining to my vehicle. they notified me that it was vin specific and nothing could be done to help me since my vin didn’t fall under the ones affected. the right year and model but not the right vin. unacceptable considering it's the same issue. this was very upsetting considering it is a known issue and my safety and the safety of others around me is at stake. doing some research i’ve noticed many more people like me with exact same issue and i’m not sure why ford has done nothing to addressed this. very upset with ford. this vehicle was purchased for a new driver as well. luckily it happened to me and not to her. please address this safety concern before someone is seriously injured.

Power steering would go out intermittently without warning making steering control very difficult especially at lower speeds. it eventually went out completely while i was visiting florence, or from seattle, wa. the first time it happened it was on a city street at a low speed, making it very difficult to manuver especially turning and parking. after that it happened any where i drove. i took it to an independent garage for some other problems and mentioned this. they did research finding out about a recall that had been done on these vehicles for that issue. i myself then did some research finding out that it had been taken in for the recall in june of 2014. i then took it to the johnston motor co. in florence, or. they did testing and found that it is reccomended that the pscm/steering column be replaced, estimated cost is $1690 and since ford did the "sensor replacement" on the recal l it now my problem. i have read dozens of complaints from people who had the problem fixed through the recall and are now dealing with the same problem. i had to drive home to seattle from florence or with no power steering and pray that it didn't lock up completely. i am a 70 year old woman with back problems and arthritis, i was in pain to the point of not being able to stand up straight for 4 days after driving home, herding that monster down the road. mileage at time of this is at 67,400.

As i was beginning to drive away from a parked position my power steering went out and i received a error message power steering assist fault. now my car doesn't have any steering ability without a lot of force.

Tl* the contact owns a 2009 ford escape. the contact stated that at start-up, the power steering assist fault message was displayed on the instrument panel. the contact stated that the failure persisted for approximately two weeks. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that power steering module needed to be replaced and recalibrated. the contact was informed that the repair should be performed by an authorized dealer. the vehicle was not repaired. a local dealer was not contacted. the manufacturer was informed of the failure. the approximate failure mileage was 150,000.

Tl* the contact own a 2009 ford escape. the contact received notification of nhtsa campaign number: 14v284000 (steering). the vehicle was taken to autonation ford white bear lake located at 1493 co rd e east, white bear lake, mn 55110, to be diagnosed however, no failure code appeared. the dealer reprogrammed the power steering control module. the vehicle was not repaired. the vehicle experienced the failure stated in nhtsa campaign number: 14v284000 (steering) and was taken to an independent mechanic and repaired due to the failure of the power steering control module. the manufacturer was notified of the failure. the approximate failure mileage was 72,000.

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I have been having issues with the electrical power steering, when to the dealership they upgraded the software of the positioning sensor and it worked for awhile. now it is even harder to steer, took it back to the delearship and they gave me an estimate of 4300 dlls to fix the steering wheel issue that was determined to be a safety recall 14505. they are now saying that the safety recall was closed on march 2016. i don't think is fair that ford can walk away from safety issues that can create a risk situation to the owner of the vehicle.

I drove to the grocery store and put the car in park and turned it off to go shopping. i came out to leave and turned on the car but i couldn’t turn the steering wheel.

When pushing throttle, engine hesitates. i have complained to dealer before, but they say they can’t find anything wrong. i suspect throttle body but now not covered even though under recall. i believe to be a safety hazard. 48000 miles.

Abs system failed brake pedal went floor. $2200.00 to replace. 48172 miles. 43540 miles ft car lurched at stop. replaced purge valve$388.00. axle seal leak. 38807 miles. $410.00. transmission went out at 16271 miles. rebuild trans $3148 miles covered under extended warranty.

I drove my 2009 ford escape to a local gas station and it was running fine . i shut the car down and when i came back out from the store and went to leave i had absolutely no power steering , the message power steering assist fault came across the dash .

My steering wheel has been locking up. it seems to happen when i first start to drive but it has happened a couple of times while i was making a turn on the road. i have not driven it on the highway since this has been happening.

Car drove great one second then next power steering failed vehicle was stationary

My power steering went out on my car while driving at highway speeds and did not return once the car was shut off and restarted. once i was able to return it to the dealership, a diagnostic test showed error codes of b2278 and b1342. both codes were covered under original recall by ford recall number 14s05. my car did have the recommended recall in 2014 which included the computer reset. this obviously was not sufficient to keep the power steering properly working and i have now been quoted $2200 to replace the entire steering column. i have read reports that this recall does not pose risks to safety as the power steering usually is off by the time the car starts so it is known when driving the car from the start. i can tell you that, that has not been our experience. the power steering as stopped while driving on the highway. this vehicle is our family car which regularly contains my 4 and 2 year old children. i am outraged by the number of similar complaints i have found online and yet we are told this recall was “fixed.” this recall needs to be further investigated as it absolutely poses potential harm.

Driving in city traffic to the grocery store 2 miles from my house,average speed 35 mph, went to stop and brake pedal went almost to floor with very little/no stopping power almost had an accident.stopped at store shut car off and then went home, it was still the same.let the car sit a couple hours then used my pro scan tool to look for codes.no codes found either stored or engine running.road tested the car with scan tool hooked up and no codes found and the brakes were operating normally.this is the second time in 6 months this has occurred.bought this 2009 ford escape xls new in 2009,it only has 30,000 miles.the first time it did this was in sept.2019 and then yesterday on feb.8 2020.i have researched this thoroughly and there are many reports of the same problem for this vehicle.this problem has been identified as the abs module due to defective internal valve seals that corrode and allow fluid pressure to by-pass causing the brake pedal to go almost to the floor similar to a faulty master cylinder.i have read that currently ford has a recall on some vehicles with the same problem but different models.the average installation repair cost is over $ 2000.00.this is a major safety defect/flaw/ issue and ford should be compelled to replace and repair the abs system on all models sharing the same or similar system experiencing this anomaly and yes it is an anomaly.no warning light on{abs} no trouble codes either stored or running test.this car is garage kept,well maintained and in like new condition.please help us,the consumer from this refusal by ford to repair and replace the most important safety item found on a vehicle,the brake abs system.what will it take? a death perhaps and a major lawsuit?this car also has other safety recalls but don't appear on your website such as,electric power steering,throttle body and some others."unsafe at any speed",sound familiar?

It was a heavy rainy night when windshield wipers started acting up with their rhythm making it hard to see through a slightly blurred windshield then windshield & sunroof starts leaking water all over me,inside the front light switch,down into floor boards plus all in the seats !! if that wasn't enough i was slowing down to go around a few curves when brakes acted like they didn't want me to stop scary. key is hard & sticky feeling to turn in ignition cylinder therefore making the ignition switch not being able to catch any voltage at all to start the engine..after a million tries it'll finally start.. it still leaks,very hard to start & replacing brakes again...

Power steering assist fault has displayed back onto my dash. vehicle has no power steering. ford "recall" was previously issued which lead to re-programming the sensor years ago. now the fault has returned and ford will not do anything about it. power steering torque sensor replaced and the fault is still present with no power steering. makes driving dangerous.

Tl* the contact’s wife owns a 2009 ford escape. the contact stated that while his wife was driving at 65 mph, the driver was forced to make a hard stop due to a pedestrian walking on the highway. since that incident, the brakes became soft and went to floorboard when depressed. there was no warning light illuminated. the contact stated that the brake pedal had to be pumped multiple times to effectively stop the vehicle. the vehicle was taken to four independent mechanic who were unable to diagnose or repair the failure. the manufacturer was notified of the failure. the failure mileage was approximately 100,000.

The power steering quit working and the message "power steering assist fault" showed up.

While parked and trying to start the steering column would not unlock. after wiggling the column back and forth while turning the key the vehicle would start. as soon as you put the vehicle in drive the steering column would lock.after a while it would remain unlocked but it was too difficult to steer. no maintenance code or warning light indicators. two days prior had driven approx. 470 miles from pa to nh with no issues. initial research suggest an issue with a worn key switch. a less than $200.00 fix.had it towed to the local ford dealer (dover nh). diagnosis - adaptive collapsible steering column: power steering control module fault. (part of column). this is causing your steering concern. item description: the adaptive collapsible steering column is an integral part of the steering and safety system. this is the part that transfers your turning of the steering wheel to the steering gear. the adaptive collapsible is a very important safety feature it will actually collapse during a frontal impact accident to keep the driver from being thrown directly into the steering wheel.reason - if the adaptive collapsible steering column is broken then you will be unable operate your vehicle. quote 3-4 days for parts - $1,995.69 to repair. i am a female college student on my own and can't afford a $2,000.00 repair or a car payment. i need a safe car to drive but unfortunately feel i am being taken advantage of.

Tl* the contact owns a 2009 ford escape. the contact stated that upon inspection it was discovered that the front passenger side sub frame had experienced severe corrosion and rusting. the cause of the failure was not determined. the local dealer hondru ford(300 s. main st. manheim pa.) and the manufacturer case (xxx) were notified of the failure. the failure mileage was 127,000. *ln (“parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”)*jb

Tl* the contact owns a 2009 ford escape. the contact stated that the steering wheel was loose. the power steering assist fault malfunction light illuminated and the contact struggled to be able to steer. the contact pulled over and restarted the vehicle. the dealer tipton ford (3840 north expy, brownsville, tx 78526 (956) 350-5600) diagnosed the issue as the power steering assist and informed that there was no recall. the contact did not authorize the repairs to be done and drove vehicle home where it was currently unrepaired. the manufacturer also stated that the vehicle was not part of a recall. the manufacturer stated that they would see if there was a chance to add the vehicle to the recall even if it was too late the manufacturer then transferred the contact's call to nhtsa without alerting the contact. the failure mileage was 198,000.

Tl* the contact owns a 2009 ford escape. the contact started that while driving at 55 mph, the battery warning light illuminated. within a few moments the steering ceased. the contact was still able to drive the vehicle home. the vehicle was towed to an independent mechanic where it was diagnosed that the power steering needed to be replaced. the vehicle was not repaired. the dealer gustafson ford 112 n lexington ave, kewanee, il 61443 (309) 852-2107 was contacted and the contact was informed that the vin was not subjected to a recall and also that the warranty had expired. the manufacturer was made aware of the failure. the contact mentioned nhtsa campaign number: 14v284000 (steering) as a possible solution to the failure. the failure mileage was approximately 100,000.

Tl* the contact owns a 2009 ford escape. the contact stated while his daughter was driving at an undisclosed speed, without warning the power steering ceased to operate as intended. the vehicle was taken to richmond ford west located at 10751 w broad st, glen allen, va 23060, to be diagnosed. the contact was informed thay the power steering needed to be replaced. the vehicle was not repaired. the contact referenced nhtsa campaign number: 14v284000 (steering) as a possible cause for the failure. the manufacturer was not notified of the failure. the approximate failure mileage was 170,000.

Tl* the contact owns a 2009 ford escape. the contact stated that the vehicle was previously repaired at downtown ford located at 525 north 16th street sacramento, ca 95811 (916) 442-6931 under nhtsa campaign number: 14v284000 (steering) however, the repair failed to fix the vehicle. the vehicle experienced a loss of power steering assist which required a greater driver effort to maneuver the vehicle. the vehicle was not repaired. the manufacturer was contacted and informed of the failure however, no assistance was provided. a case was filed by the manufacturer. the approximate failure mileage was 102,000. the consumer stated the dealer and manufacturer would not honor the recall. the consumer was charged for the repairs. *js

My vehicle is experiencing the exact problem described by recall 14s05 but it is not on the recall list so ford won't pay for the repair.

Tire pressure light comes on and and dome light blinks when the car is running all of the time.

Power steering assist fault parked at my work. i started my escape hybrid and i couldn't move the steering wheel. the dash showed "power steering assist fault" somebody told me there was a recall, with the "torque sensor" on the electric power steering, on 2008-2012 escape models, but not the hybrid models. why? don't the two vehicles have similar parts? (beside the electric motor)

After leaving the highway (70mph), and travelling on a main road (45mph), the power steering stopped responding and did not work. there is an active recall for this issue on ford escapes from '08-'11 (14v284000) but this specific vin is not listed as one of the affected ones. similar to the listed issues in the recall, the power steering appeared to recover a few days later, at low speeds (in a parking lot). the mechanic said that the control module would need to be replaced, as ford has issued an update to the part.

Power steering stopped working while driving. nhtsa recall # 14s05 was repaired on 10/14/14 according to ford database. clearly, the steering torque sensor ford used to replace is faulty as well.

I was exiting the freeway, turning left when all the sudden my steering wheel froze and i was unable to turn. i barely got myself to a safe place to park my car and was lucky to not cause an accident. i took it to a ford dealership/ repair shop where they told me the steering shaft torque sensor needed to be replaced and that they had to fix the steering column too. there was a recall on 2008-20011 ford escapes for this exact issue!! however when i called ford to set things right they told me they would not honor the recall. the previous owner got a software update though this was only 1 of 3 fixes that ford should have done. ford knows they have unsafe cars on the road and yet they tell the consumer to pay for their improper and faulty product. i don't see why i should have to pay for this when this has been an issue that was recalled; an issue that is exactly what happened to my car. ford is choosing to not fix the problem and it is a major safety issue to myself, my family and those on the road. how can you get around not fixing your recall? how is that legal?

Tl* the contact called on behalf of her daughter who owns a 2009 ford escape. the contact stated that while her daughter was driving at approximately 35 mph, without warning the steering wheel ceased. the contact also stated that the failure recurred while the vehicle was stopped at a traffic light. the vehicle was turned off and restarted and the vehicle operated as intended. the contact stated that on one occasion the vehicle was restarted three times before the vehicle operated as intended. the contact stated that the vehicle was diagnosed by an independent mechanic on site where the vehicle last experienced the failure. the vehicle was not repaired. an unknown dealer was contacted and an appointment was scheduled to have the vehicle diagnosed. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was contacted and informed of the failure. the approximate failure mileage was unknown.

Tl* the contact owns a 2009 ford escape. the contact stated that while driving at 15 mph, while attempting to make a right turn the steering ceased. the vehicle was moved to the side of the roadway. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the electronic power steering failed and needed to be replaced. beau townsend ford lincoln located at 1020 w national rd, vandalia, oh 45377, (937)898-5841, was contacted by phone and informed of the failure. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was not made aware of the failure. the approximate failure mileage was 158,000.

Tl* the contact owns a 2009 ford escape. the contact stated while driving at approximately 40 mph, the power steering functionality became inoperable. the contact stated that extra effort was needed to operate the vehicle in manual steering mode. the contact stated that the vehicle also overheated. the contact stated that as instructed by the owners manual, the vehicle was turned off and allowed to sit to have the engine temperature return to normal operational temperatures. the contact stated that after the vehicle sat for approximately two hours, the vehicle was towed to the residence. lithia ford lincoln of fresno (195 e auto center dr, fresno, ca 93710, (559) 435-8400) was contacted and appointment was scheduled to have the vehicle diagnosed which was still pending. the contact was concerned that the failure was due to nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure. the failure mileage was 130,000.

Driving home the steering locked up and almost crashed .

When i was driving the power steering failed almost causing me to hit another vehicle while turning the corner onto a city street. a light in the vehicle came on and stated power steering assist fault.

My wife and i were driving home from work when just before i got on the freeway at a stop light my steering wheel began to vibrate and then i lost all power assist with the vehicle thankfully we hadnt entered the traffic. the power assist is now off and on

My daughter would initially have to turn the car on and off anywhere from 8-30 times to try to get the power steering to kick in but eventually she was driving and it just stopped working for good. though power steering shows as , "fixed" after a software update on 2014,my daughter was nearly in a fatal accident when the power steering went suddenly. i saw that there were two possible error codes-one was a software code which that software update would fix but if you have the issue with two different codes then the whole steering column has toeplaced. we have both codes and yet ford denied it because of the plant at which it was made. it did say though that some cars made at our plant were included in the second recall. i am certain it slipped through the cracks, as have many others i'm sure. i want ford to stand by its product and i don't want some other family to find out when their daughter does die in an accident. please review all cars that should be included

Tl* the contact owns a 2009 ford escape. while driving approximately 15 mph, the steering ability became difficult without warning. the contact stated that the vehicle was repaired by kayser ford lincoln (2303 w beltline hwy, madison, wi 53713) in 2016 for the same failure. the manufacturer was notified of the failure. the vehicle was not diagnosed or repaired. the approximate failure mileage was 190,000.

The power steering went out on the car while backing out of my driveway (driving in reverse at a low speed). back in october 2014, the ford dealer did a code check for recall #14s05, and only reprogrammed the power steering control module. they should have done a parts replacement based on what happened with the car today.

Tl* the contact owns a 2009 ford escape. when the vehicle was started, the power steering failed without warning. the contact stated that the failure also occurred while the vehicle was being driven. the vehicle was taken to walt sweeney ford (5400 glenway ave, cincinnati, oh 45238, (513) 922-4500) to be diagnosed, which was still pending. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 115,000.

When i accelerate my wheel feels like it’s slipping and grinding and when i apply the brakes hard they seem to not want to stop keeping my abs on i feel the grinding and brake issue coming from the front wheel. when i step on the gas the front wheel hops and doesn’t get traction wants to constantly slip and when i stop in snow the brakes lock up in front and abs stays on for a bit might be gear drive or bearing it’s getting bad. this happens when i have to give a lot of gas to go and the abs when i need to really stop. this started a couple months after i financed it through genthe chevrolet but i work many hours and it has to be fixed before i end up stranded or in an accident. when i first test drove it it was acting up i told the salesman dave teska he told me it was fixed but he must of doped it like the interior it looked new when i bought it now it has stain spots and looks dirty i found out it was a ford fabric problem and they can’t do anything. i’ll never buy another vehicle again from genthe.

I pulled out of a parking garage and drove about a half a mile through city streets. as i turned left and increased speed to merge onto the interstate, the steering wheel locked up and wouldn't let me out of the turn. with cars coming behind me, i braked and let the car continue in its trajectory towards the side of the on ramp. i put on my hazards, cut the vehicle off and then turned it on again. the steering returned. i pulled to the side of the road and eventually got the courage to attempt to drive home again. i've owned this vehicle since 2010, and this happened twice before around 2012-2013. i had the recall done, however, and i thought the problem was solved. apparently not. this power steering failure is incredibly dangerous, and i cringe to think of what would've happened if i'd have made it onto the interstate and couldn't steer out of a curve going 60 mph in traffic.

Tl* the contact owns a 2009 ford escape. while the contact's daughter was driving 30 mph, the steering wheel seized and became difficult to turn. there were no warning indicators illuminated. the vehicle was taken to an independent mechanic who referred the contact to a local dealer. the vehicle was taken to sill-terhar motors (150 alter st, broomfield, co 80020, (303) 469-1801) where it was diagnosed that the steering sensor needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and provided case number: cas24901413. the contact stated that the failure was similar to nhtsa campaign number: 14v284000 (steering). the failure mileage was 144,128.

Power steering failure, 2009 ford escape. was a recall issued? while entering a gas station drive the power steering ceased operating and i was fortunate to have only destroyed a trash can next the the island before halting the vehicle. i understand there was a recall of this ford model in 2014 for the very problem this car is experiencing , power steering failure, yet i received no such notice to have my car serviced even though i have it serviced at ford dealerships and still maintain possession of it.

Tl* the contact owns a 2009 ford escape. while driving various speeds, the power steering seized without warning. the contact took the vehicle to an independent mechanic where it was diagnosed with a defective steering column that needed to be replaced. the contact spoke with the manufacturer and was informed that she would have to take the vehicle to a local dealer to be diagnosed. she was also informed that her vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle had not been repaired. the dealer was not contacted. the failure mileage was 119,000.

Fuel leak

Tl* the contact owns a 2009 ford escape. the contact stated that the steering lost power while her husband was driving at an unknown speed. there was no warning indicator illuminated. the vehicle was taken to koons ford of annapolis (888-250-9459, located at 2540 riva rd, annapolis, md 21401) where it was diagnosed that the steering column assembly needed to be replaced. the manufacturer was made aware of the failure and referred the contact to nhtsa. the vehicle was not repaired. the failure mileage was approximately 150,000. *dt *tp

I was pulling in to the road took a right hand turn and had no power steering ,it came back in a couple of seconds no warning light came on... later that day i went to pull into a driveway had no steering at all almost hit the car beside me then a light came on the dash saying power steering assist fault i now have no car to drive to work and also the transmission went in this car this car is the most unsafe car i ever drove

2009 ford escape hybrid power steering stopped working while backing up the car in my driveway. called two ford dealers and was told they had no information about a problem with power steering. took the car to a non dealership for repairs. was informed there was a b#14v-284 issued. to fix the problem i need to have a dealer reset the code.

Power steering assist fault recall

My power steering has gone out.which makes it very hard to steer and can be dangerous to drive

While driving the escape the steering locked. luckily there was no on coming traffic because the vehicle went in the other lane. ford said there was a recall for this but has expired.

Tl* the contact owns a 2009 ford escape. the contact stated that the power steering malfunctioned while driving and the vehicle became very difficult to steer. the power steering also malfunctioned when the vehicle was cold started from a parked position. simmons-rockwell ford (1160 co rd 66, hornell, ny 14843, (607) 324-4444) stated that there were no recalls and referred the contact to the manufacturer. the manufacturer advised the contact to call and file a complaint with nhtsa. the contact purchased the vehicle used on august 1, 2019. the failures occurred approximately five times since it was purchased. the failure mileage was 142,000. *bf*jb *dl consumer took vehicle to automotive resources service (lyons, ny). the steering angle sensor and the power steering motor were replaced. *dl

While driving on the interstate in july of 2017, the car suddenly lost power steering and lost speed. we were barely able to get off on the shoulder and cut the car off. when we started up the car again, everything was back to normal. however, this happened 2 or 3 times in the next couple of days. i called ford motor co. to report the problem, and they opened case #cas-12676591. i found a recall notice on this problem dated 09/03/2010, recall #10e043000 and another recall notice #14s05/nhtsa recall 14v-284 dated july 2014. however, ford motor co. refused to repair the problem telling me it was a different manufacturer. my complaint is that the problem was identical to the recall regardless of the manufacturer. it cost us $1,868.04 to repair the vehicle. then it happened again in july of 2019, and cost us another $776.60 to repair. i would have filed this complaint sooner but just found out how to register a complaint with the nhtsa.

When driving and attempting a turn (at slow speeds), occasionally and randomly the steering seems to get super stiff like it loses power and the computer gives a brief tone and a short message pops up but doesn't stay up long enough to read other than i think "power" something. after a brief second the steering returns to normal again. it is dangerous and happens without warning during a turn. when i call, ford knows that there was a recall previously but when talking to them, they seem to feel that their obligations have been met even though this is still occurring after the supposed fix. ford just keeps saying basically that they fixed it and it is done. obviously the problem still exists. it has happened multiple times. today was the most recent.

When applying the brakes the pedal goes all the way to the floor and barely stops. this has happened on city streets, country roads and highway. at first it did not do it very often, but it is now doing it at least once a week. it is very scary when trying to come to a stop and the brakes are not there. it used to get better by pumping the brakes, but this is not working all the time anymore.

I was driving my ford escape and when i pressed my breaks there was a bang sound and the break pedal went to the floor. lost all break pressure while driving.

This car still has power steering problems which were previously a subject of a recall. for some reason your web site no longer shows the power steering malfunction as being a recall on your web site but the car was never fixed when brought into the dealership. previous recall number was 14s05 please help this is dangerous condition.

Power steering torque sensor failure resulting in power steering assist loss during operation on the highway. the steering wheel began to shake, then a message came across the dashboard stating that there was a "power steering assist fault" before all power steering failed and manual drive commenced. a mechanic latter confirmed it was the sensor by gathering the error code b2278 which is a steering shaft torque sensor malfunction.

Tl* the contact owns a 2009 ford escape. while accelerating at 25 mph, extra force was needed to steer the vehicle. there were no warning indicators illuminated. the vehicle was taken to advantage ford lincoln sales (885 hagerty dr, fremont, oh 43420, (800) 354-2220) where the contact was informed that the vehicle was not included in nhtsa campaign number: 14v284000 (steering) and that the steering column needed to be replaced. the vehicle was currently awaiting repairs. the manufacturer was not made aware of the failure. the failure mileage was 119,000.

When i first purchased the vehicle i noticed it was hard to start it would take me a few trys, then it would start. i called where i purchased the vehicle and he said that it is just hard to start my type of vehicle. after time it will not start at all unless i use my automatic starter. to fix on my own will cost for part $150 which nothing is covered. my vehicle is not the only one that has had this problem.

Tl* the contact owns a 2009 ford escape. the contact stated that the steering failed and the steering wheel pulled to the right. the vehicle was taken to an independent mechanic who replaced the steering rack; however, the repair did not correct the failure. the contact stated that the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer and dealer were not contacted. the failure mileage was 110,000. *bf the consumer stated the power steering torque sensor failed causing the vehicle to pull to the right.*js

My power steering in my 2009 ford escape is no longer working. mechanics won't fix it because of the recall and ford won't fix it saying it has already been completed. when i am driving the power steering clicks on and off making it very dangerous to drive. during research it says unless there was an actual problem with the steering at the time the car is brought in, they would only do a software update, which is what they must've done, as now the part is having issues and i have proof from my mechanic to verify. what can i do to get this part taken care of?

Tl* the contact owns a 2009 ford escape. the contact received a recall notice for nhtsa campaign number: 14v028400 (steering). the contact took the vehicle to moses ford lincoln (2001 maccorkle ave, saint albans, wv 25177, (304) 945-0127) for maintenance and they performed the first part of a three part recall repair updating the software. the manufacturer closed out the recall, assuming the recall repairs were complete. the contact moved and took the vehicle to paducah ford (3476 park ave, paducah, ky 42001, (270) 444-0011) where she was informed that the recall had been canceled out. the contact called the manufacturer and explained the issue; however, the manufacturer refused to perform the recall repair at no cost. the contact suspected that the first part the recall repair was never completed. the manufacturer quoted a repair cost of over $2,100. the vehicle remained unrepaired and the contact was to check to see if an independent mechanic could perform the repairs. the contact had not experienced a failure. *pm *tp

Car steering wheel is hard to steer regardless of speed but it started at low speed. steering wheel will eventually lock.

The electric steering decides when it wants to work. i will turn my car on and i wont be able to steer it without a lot of effort. but sometimes its completely fine and steers with no problem. i have to turn my car on and off multiple times to try to get the steering to work and it still wont work.

Power steering just suddenly quit working and is very difficult to maneuver/ turn. this appears to be a very common problem, and is dangerous. why is it not recalled?

During operation vehicle lost ability to accelerate, all other functions still existed. yellow service ranch appeared on dash had to pull over and put car in park, i don’t was very rough turn engine off. after starting car back up all lights were gone, able to drive again. this has now occurred more than 20 times. we have replaced both oxygen sensors,the purge canister and the catalytic converter. still having the same issue. when this happens on large highways or a multilane interstate it becomes a very dangerous situation.

On hwy, going to turn...brake pedel went to floor...pumped..little, then to floor...kept pumping...nothing this time. the worsest. have had to pump several times in past, (did pump up enough to stop) need fixed...senior & fixed income!

It is very difficult, almost impossible to turn the vehicle when stopped, still difficult to steer when moving but not as bad. maybe 1 out of 20 days the steering is normal but it is very rare.

My wife was driving down the highway when her escape just kept shutting down to the point she almost got rear ended at 65-70mph. ford had a field service action on this issue is a faulty electronic throttle body malfunction that never made it as a recall. i tried to get ford to restart this field service as they said my wife’s car was past the warranty. needs to be as a recall not a field service complaint she could have been severely injured or died from this i am out $150 and half day of work to fix this because ford won’t do a recall to save their ass.

In may 2015,i purchased my 2009 ford xscape four-cylinder hybrid from a ford dealer. the car has been driven by an older woman and mostly kept in a garage so the mileage was low at about 45,000 miles. at approximately october 2018, at 70,000 miles i entered the freeway and when i accelerate the wrench light went on and i could not accelerate . this happened a few more times randomly under completely different circumstances but mostly when i needed extra power. i would pull over and turn off the ignition, turn it back on and the wrench light would be off. i took it to the dealer and they could not determine via computer what the issue was. could not find a code for the problem. they could not replicate the problem.they said it might’ve been bad gasoline. have not had the wrench light or “limping home” issue sincejuly 2019 with vehicle currently at 79,000 miles. out of nowhere this month, i am now having the same issue with wrench light and limping home. engine light is on now, with wrench light. if i pull over turn the car off and on the wrench light goes away. s. i had been able to drive back roads but entering the freeway, or needing to accelerate beyond 30 miles an hour causes the wrench light to go on, and “limp mode” which is vehicle is unable to accelerate no matter how far i press the gas. i have read many complaints about this same issue. and there was a recall in south carolina? and a class action lawsuit. lots of complaints that the 2009 ford escape hybrid outside of that state was not included in the lawsuit.

My 19 year old daughter was driving her 2009 ford escape on a rural road when the power steering just completely stopped working. she pulled to side of road and called her dad. he told her to shut the engine off and wait a few minutes and restart. when she did this the power steering was functioning normal. a few miles down the road it went out again. she is a very petite less than 100 pound girl with multiple health issues. she could not steer the vehicle at all. her dad and i were out of town and she was stranded. a friend came and drove the car home. power steering repeatedly goes in and out which is an extreme safety issue!

When your driving ass "go power" is lost and a wrench light illuminates in the lower left corrner. it does not matter where im driving but it just decides to do it when it wants to. has happened 3 times in the past month or so its happend when i was going 10mphs and 30 mphs and about 45mph...super super scary luckly no one was behind me all times... last time this happend was on 7/23/2019

Vehicle shut down while in motion.

Steering has completely frozen during operation making controlling the vehicle virtually impossible. i'm absolutely petrified to drive my vehicle. these problems are very irresponsible on fords behalf. on a straight road traveling about 25-30 mph. next i had a left turn coming and my steering wheel failed to turn, and almost ran into another vehicle head on. to say i'm petrified of my vehicle at this point is a gross understatement.

Starting in late 2018 when i applied my brakes they were soft and nearly went to the floor. we took it to the ford dealership and they couldn't find anything wrong. the brakes started acting up again about a month later after visiting the dealership. now they are soft spongy nearly all the time. it's scary to drive. if you have to brake suddenly they go nearly to the floor. i've gone online and found many complaints about the brakes, not only with 2009, but other years as well. many have had their master cylinder replace only to find that didn't fix the problem. please help b4 someone is injured or dies because their brakes fail !

Electric power steering just stops working at start up or driving works about 3/4 of the time so you dont know when its going to quit working not much fun on a high way or in town driving. had it tested told its fine but it is a problem for a lot of owns of this thing. seems ford dosnt think so. it started acting up about a mouth ago.

The power steering does not work and we have seen where a lot of these same vehicles have had the same problem. why is there not a recall on these.

Tl* the contact owns a 2009 ford escape. while operating the vehicle, the power steering malfunctioned and the steering wheel became very difficult to turn in either direction. the cause of the failure was unknown. apple ford (8800 stanford blvd, colombia, md) and the manufacturer were both notified of the failure, but no assistance was offered. the failure mileage was 70,000.

Ford motor company (ford) is recalling certain model year 2008-2011 ford escape and mercury mariner vehicles manufactured august 18, 2006, through september 11, 2010. the affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. as a result, the system could remove the electric power steering (eps) assist. i was driving down highway, power steering cuts out, almost caused accident. my vehicle matches all the requirements including the plant of maunufacturer. same exact problem. falls in the category, but they wont cover it. what do i do now!!!

Power steering failure, battery light on. new battery and new alternator installed. still having intermittent failure of power steering.

Tl* the contact owns a 2009 ford escape. while driving approximately 45-50 mph, the power steering failed. the contact stated that it required extra effort to maneuver the vehicle. the vehicle was taken to watermark ford of madisonville (1801 lantaff blvd, madisonville, ky 42431, (270) 821-4100) to be diagnosed. the vehicle was repaired, but the specifics were not provided. the vehicle was included in nhtsa campaign number: 14v284000 (steering). the manufacturer was contacted and provided case number: cas:24520165. the approximate failure mileage was 115,130.

I was driving my car to work in a busy intersection the car lost the ability to move but not the power car came to a stop shut off car and it started but was riding rough. this happened two more times on my way home . was almost rear ended. my brother who has been a certified mechanic for thirty yeas diagnosed the car and it said throttle body valve stuck open.i did not get hurt but if i had been on a highway or in faster traffic i could have. i think others should be warned. i have never received anything from monaco ford in glastonbury where i bought the car the and my address is the same as when i bought it new. my brother is replacing the part for me . *tr

When i was headed to drop my daughter off i was driving down a street that has speed bumps which i usually don’t have any problems. until this morning (08/08/2019) when my power steering kicked off and i had to physically turn my wheel. i saw the their was a recall for 2009 ford escapes and i was wondering if mine was one of them.

Power steering went out while driving it was very hard for me to move the steering wheel and even harder to turn.

Tl* the contact owns a 2009 ford escape. the contact stated that the power steering failed while driving approximately 5 to 10 mph on gravel road. after starting the car, the indicator was still on, power was lost in the steering. the power steering assist indicator was illuminated. the vehicle was taken to larry h. miller ford lincoln draper (11442 lone peak pkwy, draper, ut 84020, (801) 590-0561) where it was diagnosed that the steering rack failed. the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 14v280000 (steering). the vehicle was repaired. the approximate failure mileage was 98,905. recall # xxxxx (“parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).”)*jb

Bought my 2009 ford escape xlt 4wd in 2016.had no problems up until around march, 2017 when trying to start vehicle.turned the key to start and it wouldn't. thinking maybe there was a little moisture on ignition key seeing how it had rained earler and keys were exposed but nope.pulled key out and flipped it over then retried. it did start and didn't think anymore about it. didn't happen again till about 4 mos later and has gradually gotten worse over time. now have to make several attempts...up to 5-6 times other day before it started. just by chance i had pushed the ignition key further in the start position and felt key slip into ignition a "hair" more. it started up immediately. thought that maybe original key was getting worn and that was what the problem was but after reading many other complaints about exact same issue it shows that there is a serious problem and ford needs to address this. i have to travel alone when out of state for dr visits or family matters. would say this can become a serious safety issue especially for a family.

Highway speeds. wrench light comes on and vehicle loses all power/throttle response. pull off road, put vehicle in park, restart and computer seems to reset. had been 1-2 times per year over the last couple of years and struggled to diagnose problem. happened 8 times in 150 mile trip today.

When i start the car, most of the time the electric steering power assist does not work. sometimes i can turn off engine and wait about a minute and restart engine and it will work, other times it won't. my wife cannot drive the car with no power steering.

Power steering stopped working without warning our 2009 ford escape. very dangerous. i am glad it did not happen when my wife or daughter were driving. i was unaware of any issue with the electric power steering on ford escapes or any other ford. it appears that hundreds of other 2008 -2011 ford escape owners are having the same problem. it sounds like it widespread. the ford dealer says it is a customer problem and not a ford recall problem. maybe they should look at the all the loyal customers that have complaints.

I drove my vehicle to school class where it was parked for a few hours. once i returned to my vehicle and tried to pull out of the parking space, my steering wheel was locked where it i was barely able to turn the wheel to the left or right. i was 50 minutes from home and was forced to drive my truck home with the steering wheel barely being able to navigate to the left or right side. i contacted ford's customer service center where i had located a recall for vehicles made from 2008-2011 (ford escape) code 14s05 that impacted over 740,000 vehicles. i was told by the representative that i no longer had warranty and that the cost would be my responsibility since this recall did not apply to my truck. i am now stuck with a $1400.00 bill to replace the power steering gear rack and labor charges since it will take over 5 + hours to replace. i find this unacceptable since there is clearly an issue with my vehicle since it is a 2009 and has the same issues described with the recall notice.

Tl* the contact owns a 2009 ford escape. the contact stated that the steering wheel seized with no warning. the vehicle had to be turned off and restarted to reset the computer due to the eps failure. the contact was uncertain if the eps warning indicator may flash in the event of the failure with the steering wheel. apple ford lincoln apple valley (6961, 7200 150th st w, apple valley, mn 55124, (952) 204-9657) indicated that the vehicle would need to be scheduled for an appointment, the steering column would need to be removed for further testing and diagnosis which had not been authorized as of yet. an independent mechanic was to test and diagnose the eps failure. the manufacturer excluded the vin from nhtsa campaign number: 14v284000 (steering) however the vehicle exhibited the same failure as the recall campaign, was notified of the failure and provided no assistance. the approximate failure mileage was not available.

There has been multiple issues with this ford escape xlt. the abs light continues to come on. the wheel of the car locks when you try too turn when driving wheel. it is very dangerous. the sensors even though we replaced them keep blowing which causing the truck to decline in speed while driving in traffic. we had to turn it onto to the grass to avoid accidents. constant engine issues after we had it fixed multiple times. we are in a financial negative because of this truck. the tire sensors keep going also. these issues are happening after we have gotten this truck fixed multiple times and more dangerously while we are driving it. the brakes, steering wheel, transmission an the engine are all faulty. we have put thousands of dollars into the this vehicle. this is our transportation to work and we are behind with the notes. even when the vehicle is stationary there is a grinding, almost like the wheels want to fall off. we need this fixed we need help!!!!!

Complete loss of power steering during any point in driving.

Tl* the contact owns a 2009 ford escape. while driving 40 mph, the steering seized. the contact had to use excessive force to steer the vehicle. the vehicle was taken to huntington ford lincoln (333 w jericho turnpike, huntington, ny 11743, (833) 386-3267) where it was diagnosed that the housing and column assembly needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that the vehicle was not included in a recall. the failure mileage was approximately 40,800. *bf *jb

Key ignition switch is difficult to work. after turning to the start position you have to push the key in for the vehicle to start. this started about a year ago and the problem has got worst to the point that it can take up to 10 tries and 3 or 4 minutes to get it started .you should not have to punch the key in hard (especially us with arthritis) then turn to get started. this happens every time i try to start the car and extremely stressful when away from home. this is a common flaw of this car and must be fixed by ford.

Electronic power steering will not engage every time the car is started.

Steering wheel started to shake driving down interstate like i was out of control at various speeds..

Due to a recall issued by ford motor company (nhtsa recall 14v-284), jerry’s ford (annandale, va) replaced the power steering system on my 2009 ford escape on july 24, 2014, at no charge. at the time, the escape’s mileage was 32,950. on february 17, 2019, the power steering failed when i was driving in heavy traffic a few miles from ourisman ford (6129 richmond hwy, alexandria, va). with great difficulty, i managed to drive to ourisman, where, two days later, they replaced the failed system at a cost of $2,319.97. at that time, the escape’s mileage was 54,061. the power steering system that had been replaced on recall lasted only 21,111 miles and fewer than 4.5 years. the escape is otherwise in excellent condition and has been regularly maintained since i purchased it in 2008. it’s reasonable to expect that the part would have lasted longer, especially since its failure may have caused serious injury. i made several attempts to resolve the issue. on february 22, i spoke with brendon at ford corporate (800.392.3673). he said he could do nothing and suggested i contact the dealer. on february 28, i spoke with chuck jackowski at ourisman, who said he might be able to help and would call me back, but did not call. when i called again on march 7, chuck said he did not yet have a solution, but would follow up and call me on march 8; he did not call. i called chuck once more on march 13 and joon ko answered. i identified myself, joon said he would get chuck, but returned to say that chuck was busy and would call me back shortly. chuck did not call. i have also written to ford corporate; no reply.

Power steering assist failure

My cars electrical power steering failed after i stopped for gas. prior to this my cars steering wheel would shake when ever the car was running and not in motion, like when sitting at a red light for example. this occurred for about 3 days before the power steering failed. a recall has been issued but my vin says my car was not included in the recall. i can not turn my steering wheel anymore without a lot of effort making the car to dangerous to drive.

My power steering went totally out while driving and turning on a city street and almost caused me to crash with my children in the car!

Brakes are mushie and the peddle goes to the floor, ford has checked it and clint find a problem. yet looking on the internet there are a host of people having the same issue,

Tl* the contact owns a 2009 ford escape. while driving approximately 40 mph, the steering wheel shook and the steering lost power without warning. the vehicle was taken to sunrise ford (877-461-1956, located at 16005 valley blvd, fontana, ca 92335) where a diagnostic test was recommended. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 169,000.

On july 9, 2019 i was exiting the expressway and my vehicle began stalling at which time the odometer went down from 50 down to 0 immediately causing me to pull over to the side. thank god i was already in the processing of exiting. no warning lights on the dashboard at all. i turned the car off, and then turned it back on. i took my car to firestone who was unable to perform a diagnostic at the time, and suggested that i bring it back. this is very dangerous and of great concern. this vehicle has only 42,460 miles or so on it, and i don't feel that i should be encountering this problem. i have had it since 2010 and at the time purchased at 18,000 miles or so. i drive my vehicle locally only. i have read that this a problem with ford escapes, and i believe that this issue should be listed as a recall. please help!

Failure of power steering less than 1 year after replacement of steering torque sensor at random start up.

Steering freezes upon start up. was able to rest at multiple times and power steering kicked in for the last several months. today this happened and took over 30 minutes of restarting to kick in, but then it also locked back up several miles down the road as i was driving.

Power steering torque rotation sensor. the steering is hard to turn the vehicle while driving. while driving, the steering all of a sudden can become hard to turn the vehicle. the recall for some reason is not on my vehicle but on some of the same model. ford has a recall 14s05 but ford says my vehicle doesn't fall under the recall.

On april 15, 2019, we purchased the used 2009 ford escape with less than 33,000 miles. our teenage daughter drove it to work on april 17, 2019 with no noticeable issues, and when she was on her way home, she noticed something was wrong with the escape. the steering wheel was getting more difficult for her to move as she was leaving work and coming home. we had purchased the escape only 2 days prior, so we called the dealership which said there had been no known issues, of coarse. we took the escape to a local ford dealer who informed me the computer had been reset for this issue in 2014, when a recall was issued. he said as tight as the steering was, it was definitely unsafe to drive. they tried resetting it again with no improvements at all. entire steering column had to be replaced. i was given an estimate then. this could have caused our daughter to have an accident from my understanding. we had to pay for the repair work, but was notified from the repair man that a recall had been issued in 2014 for this reason. i have spoken with several representatives today, and one informed me that this escape was not included in the recall, even though it has had the same issues as others in the 2008-2011 range. i understand the vin number was run and they said no issues with this vehicle, but i have the repair work to prove it did. so i would like this to be researched further if possible, with this happening, why was it not included in the recall? reimbursed? one representative informed me that this escape was not manufactured in the location the others were on the recall list so the recall did not include this particular vehicle, yet it had the exact same issue?? this makes no sense to me. thank you

Electronic power steering assist cuts out. have to restart the engine and it starts working. has not cut out while driving yet.

The power steering locks up and makes it very difficult to turn the car. after a review online i see multiple issues with the escape having this problem and the steering is electric so no fluid can be put in the car. i was parked and started the car and when i went to back out it was difficult to turn the wheel. i tried turning of the car and restarting but it was still the same. on a side note i just purchased this vehicle 06/06/19 from a small dealership for my daughter. it did not have any issues for the first three days of driving it.

Brake pedal is spongy or goes to the floor, started off just here and there but now is doing it almost daily. there really should be a recall on the abs control module. sounds to me like this is a very serious problem with a lot of escape owners. are they going to wait till someone dies ( i hope it's not me) before they do something about it. very scary to drive and very expensive if you have to pay to have it fixed. i know it could be nothing else, i have replaced every other part on the braking system and it still does the same thing. i replaced rotors, drums, pads, wheel cylinders, calipers, and master cylinder. couldn't figure it out until i went online and saw all of the complaints. ford, please recall the abs module on this vehicle before someone dies because of your stupidity!! by the way, my son had an accident in this vehicle because of this problem, it was minor. but if it would of been worse i would be suing your ass off.

Experienced power steering cutting out intermittently while driving, especially when parking. when this occurred, vehicle was difficult to maneuver at speeds less than 15 mph. dealer notes "replaced steering torque angle sensor" for code p2278. vin was not included in recall of 2008-2011 ford escapes experiencing this issue.

My car stalled out on me twice on on busy roads. the throttle body had to get replaced. the vehicle was stationary at a red light both times.

Tl* the contact owns a 2009 ford escape. while driving 5 mph in reverse, the steering wheel became difficult to turn to the left. the vehicle was taken to allan vigil ford of fayetteville (located at 275 glynn st n, fayetteville, ga 30214, (770) 461-1151) where it was diagnosed that the power steering column needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 107,000.

The instrument panel lights and gauges went out at which time i noticed the power steering and turn signals didn't work. this happened 3 or times on a 30 minute drive with a duration of about 30-45 seconds each

Sbs module keepsfailing had master cylinder replaced in my 2009 fordescape looked on line other people having same problem should bearecall on this module nothing wrong nonabslight on low brake pedal vehicle in motion trying to stop brake pedal very spongie ## vin passed ## 2009 ford escape limited ##

Tl* the contact owns a 2009 ford escape. while attempting to drive out of a parking space, the vehicle lost steering ability. there were no warning indicators illuminated. the vehicle was taken to varney ford inc (237 moosehead trail, newport, me 04953) in july of 2015 for an evaluation, but they only erased the codes and advised the contact that the vehicle was fine. the dealer was not contacted for the recent failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 140,000.

Power steering assist is lost.

Power steering went out randomly on my way to work this morning checked my vin number and no recalls are shown even though my escape is from the kansas city plant as well. this is the second recalled problem with this vehicle ford is refusing to fix.

Tl* the contact owns a 2009 ford escape. while driving and making a left turn, the vehicle jerked and the power steering warning indicator illuminated. the steering wheel seized. the contact coasted the vehicle to the side of the road and powered off the engine. the vehicle was restarted and was driven to the contact's residence. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the manufacturer was notified of the failure and informed the contact that the vin was not included in a recall. the approximate failure mileage was 103,602.

Lost control of all power steering

The steering column is bad and needs replacing and the steering assist relay module and wheel position sensor, this is identical to the models produced at the kansas city plant. my son was driving and the electric steering assist went totally out and required extreme force to turn the vehicle safely. this could have had life threatening potential had he not maintained control

"takata recall" i called ford in november 2018 to check for any recalls. i had 2 they said the parts had to be ordered and they would call me back for an appointment as soon as the parts came in. i got a call the beginning of december. i took my car in for the steering recall. then on january 12 2019 my steering got really stiff on me while driving on the city street to go pick up my daughter from her school. monday january 14th i took my vehicle in then i get a call saying its nothing they can do cause it don't have to do with the recall but clear across the message board it says "power steering assist fault " same recall now they telling me 1700 to fix it. i have had my truck almost 2 years come march and never had an issue with my steering until i took it in for the recall.

My vehicle began experiencing a stiff steering wheel after leaving walmart saturday 10/6/19. it was then towed 10/9/19 to firestone at which time they installed an alternator to supposedly to eliminate the stiff steering wheel, which was fine until 1/5/2019 at which time upon driving on the expressway i-290 heading to elgin from bellwood at 45 miles per hour or so i began experiencing a stiff steering wheel again. i had to turn around with great difficulty and fearfully back to bellwood and park vehicle at aunt's home and wait for another tow back to firestone again. i was told on 1/7/19 by fausto, service manager of firestone that is a defect. they informed me that there is a recall with ford regarding this matter. i informed them that the recall didn’t apply to my particular vehicle, but in another batch recall #14s05. so, i had my vehicle towed to ford on 1/11/2019. i was previously told in early october, 2019 by ford that my vehicle did not fall under the recall. i don’t get why i am stuck with this bill for something that i perceive as a defect and should be added to the recall list in my opinion. ultimately, on today 1/11/2019 i was charged $1,578 plus the cost of an alternator on 10/11/2018 to firestone pursuant to the stiff steering wheel issue. this doesn’t seem fair that because i am not in a particular batch i have to assume this responsibility, but i know that i am not alone. i purchased my vehicle at 17,781 miles so i virtually have only driven this vehicle on the neighborhood streets. it has never been out of town, and once to south holland, illinois in all of this time. please can someone help pursue this recall in the best interest of myself and other consumers of this ford manufacturing product defect. its stated on my receipt that it is code b81342 internal fault. see attachments. thank you.

Corrections from original complaint#11165049 indicated by * asterisk. i called ford in october for recall #14s05, because my steering wheel began to stiffen up to the point that i was unable to drive it. i was told by ford that my vehicle did not fall in that batch of recalls. ford stated i would be responsible for any work done. i had credit with firestone so fortunately, i was able to take it there for this stiff steering. firestone did complete a brake inspection and replaced the alternator, and air tire pressure sensor on oct. 11, 2018. i have had my car towed home, then to one car repair place and then to firestone car care service center causing me to spend cash money for one tow, and one by triple aaa both in one day, and now this recent tow exhausted all my tows with triple aaa. i can't re-tow until *1/19/2019 for renewal, but run the risk if is the same problem they still may not tow meaning additional money out of my pocket on a retired pension. on *jan. 5, 2019 stiff steering issue returned. i was about to head for elgin, illinois and on the expressway, and noticed when changing lanes the steering wheel began to stiffen. i pulled over and had to determine what was i going to do. i managed to get back on expressway turn around and return to my aunt’s home, and then the wheel got extremely stiff especially when turning. i parked the vehicle and called for a tow to firestone since i thought it was something they may have done incorrectly. firestone called me and stated that this issue was beyond their capability. it is a defect, and i need to take it to ford.

1/9/19 followup on a correction for complaint #11165049 to say that this incident happened on 1/5/19 not 12/5/19. i apologize for any confusion. i will also send additional information regarding the results from firestone. i will then be towing my vehicle once more to al piemonte ford for possible repair. i feel that this should be investigated and placed as a recall regardless of if it belonged to a particular batch of vehicles, which is what i was told by ford in october. if this is there defect why shouldn't they be responsible for it when i have held of my part and paid for the vehicle and kept up with maintenance. thank you for your time and consideration in this matter. sincerely, *tr

I was driving down the highway and suddenly no power was going to the wheels when i stepped on the gas pedal. the car proceeded to slowdown and once pulled over to the side of the road it wouldn’t send any power to the front or back wheel but would rev the engine, even though i was in drive. i tried this in reverse as well but still nothing.

Tl* the contact owns a 2009 ford escape. when the vehicle was started, the power steering seized. the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 171,000.

Lost electrical assist power steering, found out is a manufacturer defect that ford refuses to fix

While making a right hand turn, my escape seemed to lose power and was veryt hard to make the turn. got out of the turn and it seemed fine but the power steering assist fault showed up on the dash. the next turn i made, it did it again! i googled it and it showed there was recalls for this exact same fault. edmunds report 5-29-14 stated ford recalls 1.1 million vehicles for power steering problems, including 2008-'11 ford escape, 2011-13' ford explorer. i took my 2009 ford escape to the ford dealer to have them look at it. they ran my vin number and comes up as no recall! they explain to me that they have ran into this problem before. that some of the recalls don't apply to all vehicles listed in recalls. i told the dealer how could this be? they offered me to call ford directly at 1-800-392-3673...i will call this number once done with this vehicle safety complaint. it's a very good thing i was taking my daughters car today to go and put gas in it when this happened. if she was driving it, i'm not sure she would of been able to turn the steering wheel when this went out on me. no telling what could of happened and thank god she wasn't driving!

2008 ford escape recall for power asst fault recall was performed in 2015 and now it has failed again, ford will not cover it again ? spoke to ford's today 01/22/2019 said sorry but we will not help you!!! i was driving got 2 dings and then a shutter and the warring light came on lost power steering and the message was power steering asst fault on city street in roseville mi

I noticed the transmission started to slip and i added fluid once. then it happened again and i noticed transmission fluid inside the engine bay like it has been spraying. i done some research and found this vehicle to have a transmission cooler leak and others had it fixed under recall for 2008. this is a issue with this model vehicle.

I was on my to work one morning entering the interstate on ramp and i lost power steering which almost caused me to have an accident. making it extremely hard to steer the vehicle. upon taking it to my local ford dealership they told me my power steering torque control module was failing. this was a recall on escapes from 2008 / 2011, but they said my particular vin was not part of the recall??? upon further investigation myself i'm seeing where numerous ford owners were having the same issue and like myself had to pay for this repair out of pocket...not cheap i may add. it seems that someone will have to loose their life as a result of this defect before a recall is issued for (all) models in this time frame... what a horrible thing for ford to put their consumers and their families in jepordy due to these defective parts. i would like to see full recall on all models between this time frame. also vehicles to be fixed at fords expense before someone looses a loved one. and reimburse those of us who have had it fixed at our expense....

Power steering stopped working while driving on a city street and then power steering came back. when i shut off the vehicle and restarted it, the power steering is still not working. i have not driven the car since because of safety concerns. i was told by ford that my escape was not part of the national recall.

I called ford in octoberfor recall #14s05, because my steering wheel began to stiffen up to the point that i was unable to drive it. i was told by ford that my vehicle did not fall in that batch of recalls. ford stated i would be responsible for any work done. i had credit with firestone so fortunately, i was able to take it there for this stiff steering. firestone did complete a brake inspection and replaced the alternator, and air tire pressure sensor on oct 11, 2018. i have had my car towed home, then to one car repair place and then to firestone car care service center causing me to spend cash money for one tow, and one by triple aaa both in one day, and now this recent tow exhausted all my tows with triple aaa. i can't re-tow until oct. 15, 2018 for renewal, but run the risk if is the same problem they still may not tow meaning additional money out of my pocket on a retired pension. on dec. 5, 2018 stiff steering issue returned. i was about to head for elgin, illinois and on the expressway, and noticed when changing lanes the steering wheel bagan to stiffen. i pulled over and had to determine what was i going to do. i managed to get back on expressway turn around and return to my aunt’s home, and then the wheel got extremely stiff especially when turning. i parked the vehicle and called for a tow to firestone since i thought it was something they may have done incorrectly. firestone called me and stated that this issue was beyond their capability. it is a defect, and i need to take it to ford.

In 2014, ford had an electric power steering recall, 14s05, for escapes. i had a dealership perform the code reprogramming in october 2014. four years later, the power steering went out. there are less than 50,000 miles on the car so there’s not a lot of wear and tear on the vehicle. i called the dealership and ford customer service and they both said that since i brought the car in for the recall, there is nothing more they will do. this seems like it was a known issue at ford and they found a way around having to fix all the cars they made with faulty power steering. i’m the original owner of the escape so i know that it has been lightly used.

Intermittent power outage of steering while driving. causes unsafe steering and low speed driving, ford admits problem closed recall. vehicle has 35500 miles well maintained. when steering power stops hazard driving condition will ca use accident.

Purchased the vehicle in january 2017. approximately mid december 2018 a code popped up on my dash "power steering assist fault" and the steering wheel shakes as i drive. i code is continuously on. i contacted ford, who tell me there was a recall on the 2009 ford escape in 2016 for this exact code, but because my vehicle was not assembled in kansas city, that they cannot fix it under the recall and i would have to pay for it out of pocket. i don't feel this is right, as this is a safety issue and could be dangerous if i lose my power steering while on the road. *tt*jb

I took my vehicle in for a recall on the power steering, they updated the software and the problem was temporarily fixed. weeks later the power steering failed completely while driving almost resulting in a crash. the ford dealership has stated that the recall is closed and the failure of the power steering is not their fault, charging thousands for a repair of the entire steering column.

While driving on a city streets the vehicle suddenly does not break normal and when trying to brake the brake petal goes all the way to the floor. i had to pump the breaks multiple times to make it stop. took the vehicle to the ford dealership and after running a diagnose they guessed is the hcu or the master cylinder that is going bad and needs to be replaced but with no certainty. (again, they are not even sure because of the code they got from the diagnose). the vehicle has no light on for breaks or anything telling you is something wrong. i could not believe that ford had not issued a recall on the vehicle, especially when i was told by ford that they had seen this problem before in the escapes, and replacing only the master cylinder would not fix the problem). without the brake system fix the vehicle was extremely unsafe to drive. this is a very important safety flaw in the 2009 escape & should be addressed to save lives and to not putting lives at risk. ford needs a to do he right thing and do a recall on their abs module.

Power steering failed and stopped working while drivingu

The wrench light on the dash comes on and the car will suddenly stall while i am driving it. it just shuts down without warning--no engine problems apparent, like sputtering or any other warning sign. it is scary, as i have almost been rear-ended twice. i put it in neutral and start it, and it starts again without a problem, but it is very dangerous. i have not had the issue resolved by a mechanic.

Ignition switch doesn't turn the car on when turned. after turning to the start position you have to push the key in for the vehicle to start. the problem gradually gets worst to the point that it no longer will start the vehicle. i feel this is a safety issue because the ignition switch also locks the steering wheel when turned to the off position. searching the internet i see lots of people have also had this problem. i request the nhtsa recall the 09 ford escape for this issue asap.

A few days ago while driving on local roads at approx 30 mph, the power steering cut out and the battery light lit. i pulled over re-started car, drove another 2 miles and same happened while going around a bend in road causing me to partially go into oncoming lane. this happened 3 more times while bringing car to repair shop and now told i need a complete steering column due to all computerized steering controls being located in the column. is ford doing anything to rectify this obvious common and dangerous problem ? i am the original owner of this vehicle.

On 10/6/18 i began experiencing a sudden stiffness in my steering wheel as i turned the corner on a main city street. at this point i had to pull over cautiously three blocks away into a gas station and call triple aaa to get towed home. the triple aaa employee attempted to drive it around the gas station noting also that there is an on and off stiffness with the steering wheel. i got to get my vehicle towed again since its saturday night, and no one is open. it will need to be towed ford or another repair shop. based on the recall information, i could possibly not belong in job#1 from kansas city, missouri. i am hoping this recall applies to my vehicle. i will call your office on monday as well as my ford dealership. i hope that i can resolve this issue quickly and safely. it was a very scary experience for me. thank you for your time and consideration in this matter.

Power steering went out as i was driving down the road. continues to go in and out. i see the recall for certain vehicles. obvious my car is having the same issue as recalled vehicles. only 74k miles.

Tl* the contact owns a 2009 ford escape. while driving 55 mph, the steering seized. the vehicle was taken to dean arbour ford (1001 u.s. 23 north, alpena, mi 49707, 888-232-8051) where it was diagnosed that the steering column was fractured. the vehicle was repaired. the manufacturer was notified and informed the contact that they could not assist. the failure mileage was approximately 63,224. *tt updated 11/29/18*jb

Power steering has been going out over the last several months. i have to put all my strength into barely being able to turn the steering wheel. this has occurred at high speeds on the interstate without warning, nearly causing an accident. it has occurred immediately upon starting vehicle. as of now, we have not been able to get it to work at all for nearly a week. usually, turning vehicle on and off over and over will at some point get the power steering to work but not anymore. this is a huge safety issue happening with an unacceptable number of ford escapes and ford will not acknowledge!!! is it going to take terribly injury or death before this is addressed?

Was driving and power steering assist stopped working when pulling into a parking lot.. almost caused a accident.

Happened three times in 20 minutes on 08/16/2018: vehicle was in motion each time, suddenly and without warning engine stopped, all warning lights lit up on dashboard and lost complete control of steering, speed control. wheels locked up and almost caused multiple accidents. had to pull over and turn on vehicle again.

Tl* the contact owns a 2009 ford escape. while driving at an unknown speed, the steering wheel became difficult to steer. the contact stated that the failure occurred intermittently. there was no warning indicator illuminated. the contact called bill brown ford at (734) 399-4244 (located at 32222 plymouth rd, livonia, mi 48150) and was informed that the repair for nhtsa campaign number: 14v28400 (steering) was a one time remedy. the manufacturer was notified of the failure and referred the contact to nhtsa. the approximate failure mileage was 112,000.

Power steering elec assist went out and must use manual steering.

Vehicle stalls/shuts off randomly while in motion driving. this has happened several times while on side streets and on the highway. recently happened twice within 30 minutes. extremely dangerous.

2009 ford escape, 3.0l xlt. vehicle engine power lost and the vehicle went into limp mode while driving on the highway, on sept 7, 2018. a red wrench light flashed on the dash during the event. was able to avoid traffic, park on the shoulder, restart the vehicle, and drive at normal speed to the nearest exit. this same power loss has occurred at normal driving speed two more times after the highway event. there are no engine codes found after diagnostic check by local auto repair shop. the vehicle is no longer being driven on highways. this escape was diagnosed by ford dealer in 2017 for customer satisfaction program 13n03 regarding throttle body failures. the dealership found no issues with the throttle body at that time.

Tl* the contact owns a 2009 ford escape. while driving 50 mph, the contact lost power steering ability without warning. the dealer (hub city ford, 2909 nw evangeline throughway, lafayette, la 70507, (337) 233-4500) was contacted to schedule an appointment for repairs. the vehicle was not repaired. the failure recurred. the manufacturer was notified of the failure and informed the contact to call nhtsa to file a complaint. the failure mileage was 132,000.

When driving with my children the electronic power steering went out in my 2009 ford escape as i was passing a semi truck, causing me to nearly crash into a guard rail at 70mph on the highway. upon research of my vehicle i found that there is a recall on my vehicle for this and ford is refusing to make the repair. this is my only vehicle used to support my family.

My car turns off while driving. this has happened 3 times since april 2018. after the car stalls, i am able to restart it and it runs again. i'm extremely concerned this will happen on a major highway and put my family and other drivers at risk.

As i was driving down the freeway my vehicles power steering went out and went to manual control and i had my grandchildren in the vehicle at the time. after doing some research i found out that there had been a recall for this issue but only on models out of kansas city plant. aparently this isn't the case, after research there has been hundreds if not thousands of complaints with the same issue and told the same thing by ford that it's not covered unless it came from kansas city plant. this repair cost me 2,228 dollars and only 249 dollars was labor. the one part from the ford dealer was 1564 which should have been covered since ford knows this is a known issue. i also had to replace my ignition switch because it caused it to have an issue.

A loss of power steering occurs while driving and when parked. i'm extremely concerned this will happen on a major highway and put my family and other drivers at risk.

Electronic throttle body issue. car stalls intermittently when accelerating at intersection. very dangerous. check engine light comes on code p2112. issue happens without warning and car starts again after stall.

Power steering failed.

The electric power steering went out , and one year a go i had 2008 ford escape xlt and i had the same issues , but on the 2008 has recall but the 2009 theres no recall ,

Loss of power sterring. steering becomes very tight hard to turn.

The 14s05=recall number. i only found it through credit karma. it concerns the eps component failing and causing the vehicle to become hard to steer! i have never received a notice of recall for this vehicle i drive to work, and i swing shift, day, evening, and midnight on dangerous roads!

Tamara recall - bailey can move my wheel and it’s electric only had it for a couple of weeks and barely drive it but makes pages on it and there was no recall on the car

Power steering went out on this model. there was a recall for vehicles from the plant in kc but no other plants. the car was in motion when this went out. my daughter was stranded in ferguson mo for over two hours.

During a cold snap in january, i clicked my back windshield liftgate to retrieve grocery bags, and the hinge on the rear liftgate window snapped in half and sent the windshield flying on it's hydraulic into my left shoulder. my car was parked in the parking lot of trader joe's in kalamazoo, i was at the rear of the car, opening the liftgate with my key fob. i was impacted in my shoulder, sustained an injury i am still dealing with, if my child had been on my left, instead of my right, it would have impacted his head. this is a serious defect and the auto repair place i had it fixed otto kihm's, said that they see this issue all the time with the escape.

Tl* the contact owns a 2009 ford escape. while driving at an unknown speed, the driver noticed that the power assist fault indicator was illuminated and the power steering failed. the vehicle was taken to the dealer (san tan ford, 1429 e motorplex loop, gilbert, az 85297) where it was diagnosed that the steering shaft torque sensor needed to be replaced. the manufacturer was notified and stated that due to the nature of the failure, they would be unable to assist and it would be an out of pocket cost. the vehicle had not been repaired. the failure mileage was 105,000.

Lee auto sales lied to me. they said nothing is wrong with the vehicle. after purchasing the vehicle i found a bunch of defects.

Recall 14s05 torque sensor installation

Tl* the contact owns a 2009 ford escape. while driving 35 mph, the contact noticed that the power assist indicator illuminated and the steering wheel vibrated, moving from left to right. the vehicle was taken to the dealer (crest ford inc., 22675 gibraltar rd, flat rock, mi 48134) where the technician informed the contact that the power steering assist needed to be replaced. the vehicle was serviced per nhtsa campaign number: 14v284000 (steering) a year and half ago. at that time, the power steering control module and the instrument cluster module software were updated. the manufacturer stated that the vin had no recalls and provided no other assistance. the vehicle had not been repaired. the failure mileage was 170,000.

My 2009 ford escape xl became virtualy impossible to turn a corner or turn the wheel at all to park my car on may 2,2018. i almost threwh my back out just trying to get home after a 15 minute drive. i had it towed to a mechanic who told me the steering modulator needed to be replaced and this included the whole steering column. this mechanic is aware of the 2008-2011 recall involving the ford escape manufactured in kansas usa. my escape was manufactured there but i was told the vehicles being recalled for the steering issue were from a different pant number. my mechanic disagrees and feels my ford escape has the same exact faulty issue and it is a hazard to drive.

The vehicle stalls when idling, even if only for seconds and surges forward randomly while traveling on the roadway. it has stalled on me up to 8-10 times in one trip from scottsdale to phoenix. it will stall rolling to a stop as well and has stalled on busy roadways and in intersections, putting me in great danger. this has been reported t hundreds of other drivers with the same vehicle and so far no mechanic or even the ford dealership can pin point the cause. other people have been reporting this same issue with their cars with only 30,000 miles and others have reprted that the car stalls at highway speeds and i am now afraid it will escalate.

The electric power steering in our 2009 ford escape stopped working making it very difficult to drive it. the service light came on on the way to work and then the steering was very difficult when attempting to leave work at the end of the day. it is not included in the current recall for 2009 ford escapes and needs to be added.

Steering becomes very tight hard to turn

Tl* the contact owns a 2009 ford escape. while driving at an unknown speed, the steering wheel failed to turn left and right. in addition, the wrench symbol was illuminated and the vehicle shook. the vehicle was taken to an independent mechanic, but the diagnostic results were unknown. the local dealer was not contacted. the vehicle was not repaired. the manufacturer was notified and did not assist. the failure mileage was 186,000.

Tl* the contact owns a 2009 ford escape. while driving at an unknown speed, the steering wheel seized and was difficult to turn. there were no warning indicators illuminated. the dealer was not contacted. the vehicle was towed to an independent mechanic where it was diagnosed that the power steering assist failed. the vehicle was not repaired. the contact referenced nhtsa campaign number: 14v284000 (steering), but the vin was not included in the recall. the manufacturer was notified of the recall and informed the contact to call nhtsa. the failure mileage was 140,000.

Power steering assist fault. days leading up to this warning i only heard the computer bell ding and then nothing no display. on the day driving to work on hwy. the computer display came on and the power steering went out. had to maunally turn very hard .could not make any quick turns.if i had to get out of the way.

Power steering assist fault resulting in no power steering.

Electric steering failed instantly without warning causing huge increase in steering effort,so much so that a small person cannot control the car.a huge safety risk. the car was moving along the road at the time of failure.

While driving on streets and highway, engine will stall out, complete shutoff, with no warning signs or lights. the computer is not storing any codes indicating faults. after a stall, can put the car back in park or neutral and restart. most commonly occurs when transitioning from braking to acceleration.

Tl* the contact owns a 2009 ford escape. after the vehicle was repaired per nhtsa campaign number: 14v284000 (steering) by antelope valley ford (1155 auto mall dr, lancaster, ca 93534, (888) 415-0959), the power steering failed while driving various speeds. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 150,000.

Power steering has gone out. the steering wheel vibrated before it just went out. vehicle was stationary and when i started it up and tried to back up it was extremely hard to turn the wheel.

Power steering asst. went out. on checking, there is a ford recall 14s05 for that problem. according to ford, the recall work was preformed on sept 11, 2014 by joe cooper ford. they furnished me a document # 680882e. i was never informed of this work and do not think it was preformed. the torque sensor has gone out and the car went into sudden manual steering while driving which was difficult to perform. i was afraid i would have an accident. i was driving on a city street in tulsa ok at 40 mph when the power assist went out without warning of any kind. i believe ford should have informed me of the problem and replaced the faulty torque sensor at the time of the warranty work

Power steering went out with no warning when backing out of a parking space. other vin #s of my year and assembly plant are covered by recall, but not mine. landers ford collierville assessed problem as steering angel torque sensor malfunction and pscm internally faulty. obviously my vin should be included in a recall for free repair by ford.

I both the car used but the powersteering went out about to cause death it did the same thing the recall said

Power steering went out while driving with no warning so there was a recall on some but not all escapes on a city street while i was turning at an intersection

Power steering went out while driving a dangerous road. no warning light. very difficult to steer. home

Power steering failure. exact failure as reported under ford recall # 14s05 but this specific vin# is not a part of the recall. power steering failed while driving. could have potentially resulted in loss of control and crash.

The power steering went out. the wheel had been shuddering for a few weeks and gradually getting worse. while driving down the highway the power steering suddenly went out. i had to get the entire power steering column and parts replaced. my mechanic said that ford recalled all power steering in cars made from 2008-2011, but for some reason my car did not have a recall even though it was made during those years.

The vehicle is having electrical issues . the for dealer says its a sensor but it has thrown out my power steering

Power steering failure!! had to take to a dealership and was given code b2337b. so now, they want to charge $1200 to replace my steering column. they said it's not functioning! that is a major safety concern. ford company said the power steering recall hasn't included my vin number yet but to save receipt just in case that changes.

Steering locks up on turns when low speed turns

Tl* the contact owns a 2009 ford escape. while driving approximately 45 mph, the steering ability became difficult and the tire pressure monitoring system indicator illuminated. the vehicle was driven to the contact's residence. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 156,000.

My steering started shaking. a few days later my power steering assist fault light came one. the following day my power steering went out. this problem was supposedly "fixed" on my vechical in 2017 due to a recall. however, according to paperwork it was recalibrated and not replaced and now is broken. do i have to pay for the repairs?

I was driving down the road at approx. 40mph and had to brake because a car entered my lane right in front of me. when i braked it was somewhat a hard brake. i didn't, however, slam on the brakes. i hear the abs come on and after that my brake pedal went to the floor.

I was having problems with my steering wheel shaking, i took it into midas to have it checked and they thought it might be a build up of snow and ice as the weather has been very cold. they said it could also be the steering and to take it to ford. i drove to see my son in battle creek about 40 miles away and after my visit and on my way home it seemed to be getting more shaky so i went right home and as i turned into the driveway the steering went out. so i called brooklyn ford and had my car towed to them as they are very reputable. they said that i was the eighth person they had to fix this same problem. now i think that is eight to many and think something was wrong when there was a recall for this problem on the 2008 models. brooklyn ford said the cause was a scanned code-b2278 steering shaft torque sensor malfunction-internal failure to torque sensor. brooklyn ford had to replace steering column ( part number cl8z 3c529d), reprogram, clear code, retest. the cost for this was $1,285.85 and being a retired senior this was a good share of my living expenses. please research this as it just seems funny that so many cars had to have this done just this year.

I happen to see it’s a lot of recalls on the ford escapes i typed my vinland it shows zero recalls but i’m actually having the same problems that the recalls have my ford escape powersteering asist fault screen can’t up now it’s hard to turn and what not before this screen popped up i hadd another screen telling me tire sensor fault this problem is well common i actually think they need to recall more vehicles

I stopped to parallel park on a busy main street in downtown clovis. as i was backing and turning into a a parking space between two parked vehicles the power steering quit working without any warning. i was not able to turn tight enough to park into the space. all i could do was to pull out and slowly drive half a block to a large half empty parking lot where i had allot more room to maneuver. i was able to park there and we had to walk back to the restaurant to eat. when we returned to our vehicle and after i started it, i found the power steering was working again. i drove to the closest ford dealership that was also where we had purchased our escape from. i went inside to talk with a service writer. i told him about the recall 14s05 and that was the problem i was having. i informed him that the steering column had been replaced before in 2012 due to a steering problem. we never received a recall from ford over the issue in 2014. he checked our vin number and said they couldn’t do anything for us under the recall. he said i could try to contact ford motor company and see if they were able to do anything for us.

While traveling at 35mph on a city street an alert sounded on the vehicle followed by a message stating power steering assist fault. vehicle immediately became hard to steer and nearly resulted in a collusion. managed to pull vehicle in a parking lot and message continued to be displayed after restarting vehicle. contacted tow service to have vehicle towed to dealership.

Power steering assist fault alert is on and now great effort to turn with steering. just got in car this morning and it was a first time alert in stationary

Power assist light came on while driving very hard to steer per dealership steering torch sensor out not covered by any recall

Takata recall since i bought this car a lot of problems with electrics issue sensors, power steering, ignition, speeding sensors, (all electrics) the worst one is power steering. there was a recall on line for this model but not for my car. (why not my car?) there are in recall all 2008 - 2011 ford escapes

Power steering assist fault. and also tire pressure sensor fault escape 4wd v6 w/ ~172,xxx. dash notification appeared on 02/09/19 but quickly went away. power steering was fine, not one issue ever. then on 02/11/19 on the way home, the dash alert showed "power steering assist fault" and it wouldn't go away and beeped multiple times. i parked it at home in driveway and went to move it into the street a little bit later and the power steering was nonexistent. took full body weight to just get it to in front of the house. lucky that i wasn't driving or delivering for my job like i usually am during the week. but to my luck, my vin isn't under the recall even though my escape was built in may 2009, well within the recall time period. i think highly of ford and am very disappointed at their attempts to silence and curb customer issues... and this is a dangerous manufacturing issue! any ford executive or higher up would have this done asap if something bad happened to their own family. we need to all stand up and file a class action lawsuit. they don't care about our safety or our financial wellbeing. most can't afford these $1-2k fixes.

Electric power assist failed twice with no warning upon start up, causing the power steering to default to manual control, basically could not be steered. steering column had to be replaced. never received any notification regarding the recall that was done on this issue for a 2009 escape. total repair cost incurred 1,358.86.

Driving home from my dr appointment bells go of and steering goes out. you need lots of strength to turn this suv at any speed i a new one of this vehicle and i thank god i am lucky to be alive this thing is a death trap i think ford is dropping the ball with a software up date. the need to fix the steering so we can feel safe

February 1st 2019 i brought my car to the dealership due to intermittent failure of power steering. the day before the appointment the power steering failed completely. the dealership said it had a recall and performed a software update. after that the power steering worked properly for two weeks. on february 14th i attempted to drive home after work and the power steering was a complete loss. i returned the car to the dealership the next day. they reported the torque sensor had failed and was not covered under the recall. ford did not adequately prevent my car from the loss of power steering. the dealership originally told me two options were possible, updating software or replacing parts. now that they updated the software, the recall was cleared off of my car but the problem still persists and will not be properly addressed.

As i was driving on a city street the steering locked up on me. my car was still running but i was not able to turn left or right. luckily i was close to my home and just pushed it to my driveway and had to turn the wheel super hard to get it in. it was terrifying as my son was in the car with me and i had no idea what was going on.

I use my vehicle as my only source of income as a single parent. i came home for a quick lunch. when i went to leave i pulled out of my driveway & had no power steering. it went out with no warning, i almost drove right into my neibors house!!!! i have been going back and forth with the ford dealership that i purchased the vehicle from now to find out there are hundreds of other buyers that are having the exact same issues. it started with my tire pressure sensor light that goes off and on within the last couple weeks and now this. this is completely unacceptable clearly there's a manufacturing flaw. is ford waiting for somebody to get serious bodily injury from an accident from their manufacturing flaw or god forbid kill somebody due to an accident. in my geographical area power steering is needed as it is glare ice road conditions pretty much 24/7 for three to five months out of the year. when speaking with my local ford dealership it's going to cost me near $1,000 to fix, $1,000 that i don't have and don't have the capabilities of obtaining. this is completely unacceptable. i've been researching online and see quite a few people throwing out the idea of a class action lawsuit, i'm definitely a board . i'm very disappointed in ford. i would imagine if this isn't made right they will be losing a lot of customers myself included i will never buy another ford again, and i'm in the market for myself and my teenager.

Power steering assist fault. loss of power steering.

Power steering has failed even though recall 14s05 was performed october 2014

The power steering fails suddenly without warning while driving. you can still steer but it is difficult, sometimes it will fail as soon as you crank the vehicle. you can turn off vehicle then restart and it will be ok. this is a intermittent problem for now. there is a recal but only few models with the correct vin number. however everywhere on line people are having this issue and the recal will not cover because of the vin number. the steering should last the duration of the vehicle. this is extremely dangerous and all should be covered under this recal. not just a select few this problem will occur in motion, or setting still. no pattern

Power steering goes out while driving. especially on turns.

Steering assist suddenly stopped working on my 2009 ford escape. i stopped for lunch then cranked it and steering was extremely hard to turn. ford dealership said it is the torque assembly. i also noticed the seatbelt alarm had quit working and the clock needed reset. numerous issues with tire pressure sensors. there has been a terrible vibration or shaking in the steering wheel while stopped with foot on the brake since purchase. i also had problems in the steering column in 2011, just after purchase. there is a recall on the torque assembly for same year of car but not my vin, of course.

Tl* the contact owns a 2009 ford escape. the contact stated that the steering column seized and required excessive effort to turn the steering wheel. in addition, the power steering and brake warning indicators illuminated. mac haik ford (10333 katy fwy, houston, tx 77024) diagnosed that the power steering assembly would have to be replaced. the failure was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 70,000.

I had to have the electronic steering assist replaced in my ford escape due to the power steering going out. the vehicle was not in motion when it went out. a few months later i learned that there was a recall for "certain" make and model escapes. obviously, my vehicle should have been included.

Tl* the contact owns a 2009 ford escape. while driving approximately 40 mph, the steering wheel shook gently and then shook violently. after starting the vehicle, the power steering message illuminated and the power steering warning indicator illuminated intermittently. in addition, while turning the steering wheel, the lights illuminated and the steering wheel made an abnormal noise. the manufacturer was notified of the failure and informed the contact about a recall for the steering wheel. the vehicle was taken to family of pa (170 york rd, carlisle, pa 17013) where it was confirmed that the vehicle was included in nhtsa campaign number: 14v284000 (steering). the vehicle was not repaired. the manufacturer was contacted and confirmed that the recall was repaired. the approximate failure mileage was 90,000.

The steering wheel locks up when driving. and viberates when idling. electric steering

Lost steering. unable to steer.

Tl* the contact owns a 2009 ford escape. while driving various speeds, the power steering failed and the steering wheel was very difficult to turn left or right. les stumpf ford in appleton, wisconsin was made aware of the failure and offered to reset the pcm. the dealer would not replace the torque sensor or steering column as outlined in nhtsa campaign number: 14v284000 (steering) because there were no diagnostic trouble codes displayed when tested. the manufacturer was made aware of the failure. the failure mileage was approximately 138,000.

Tl* the contact owns a 2009 ford escape. the contact stated that while driving about 40 mph, the steering wheel seized as the wrench sign illuminated. the vehicle was pulled to side of the road and was towed to the holmes tuttle ford lincoln tucson (888-298-7826, 660 w auto mall dr., tucson, ar 85705) where it was stated that the vehicle was serviced under nhtsa campaign number: 14v284000 (steering) and the contact would have to pay for further repairs. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not provided. the failure mileage was 147,000.

While driving the steering wheel gets stuck as if i'm out of power steering fluid, which it's not. also, the wheels are shaky and feel like their about to come off. someone hit my vehicle and it completely went out. now i'm paying for a rental until gets fixed and i'm paying for the repairs instead of the company.

My vehicle loses power steering while driving. when the vehicle is restarted, power steering temporarily works but then fails while driving.

Tl* the contact owns a 2009 ford escape. while driving 45 mph, the steering column seized without warning. brighton ford (8240 grand river ave, brighton, mi) was contacted and diagnosed that the torque sensor failed. the dealer and manufacturer stated that the vehicle was not included in any open recalls. the contact was advised to call nhtsa. the failure mileage was approximately 123,000.

2 years ago , while driving my 2009 ford escape in the city and highway, i had experienced difficulty with the steering freezing while driving. i had to restart the car to free the steering wheel. i took the car to the dealers where i purchased the car. the car was evaluated, they felt that the car was ok and was told that there were no recalls for the car. at this time, the steering wheel shakes and at times the steering is difficult because of the vibrations and freezing. turning the car off and on frees the wheel but the vibrations continues with a slight touch of the wheel. i took it to a mechanic, who informed me that it would cost 1,200.00 to repair, however; i could still drive the car if i could stand the noise.

Tl* the contact owns a 2009 ford escape. the contact stated that while driving at approximately 20 mph, the steering wheel seized as a result the contact lost control of the vehicle. there were no warning lights illuminated before or after the failure. the vehicle was taken to the tri star ford dealership (930 us-22, blairsville, pa 15717) where the vehicle was diagnosed with a power steering failure. the vehicle was repaired but the repairs were unknown. the manufacturer was notified of the failure. the approximate failure mileage was 195,000. the vin was not provided.

I know that there is a recall on power steering and my vin is not included. my power steering isn’t working. it showed a fault driving on the highway and then it went out.

Ford escape 140s05 torque sensor went out on my car. i was in the middle of a busy intersection. when i contacted the dealer ship they said they had fixed the recall in 2015 and would not be responsible for it again. this does not help with the safety any person driving with me or in another vehicle if i loose all my capacity to steer. i believe that if a recall is done on a car until the car is running any more. i am going to contact for dealership as well. safety first!!!!

Tl* the contact owns a 2009 ford escape. while driving unknown speeds, the steering wheel failed to move without warning. the vehicle was taken to a local dealer (rich ford, 8601 lomas blvd ne, albuquerque, nm 87112) and was informed that the vehicle had been repaired per nhtsa campaign number: 14v284000 (steering). the dealer diagnosed that the steering column assembly and torque sensor needed to be replaced. the manufacturer was notified and did not assist. the failure mileage was 154,000.

I was driving in the highway and i want to go to the rest area and turn left and the wheel got hard to turn the corner of the street, after that never loosened to drive the car

Dash warning "power assist system fail" came on - steering locked up, will not turn either direction. driving on street and turning into driveway. car wouldn't turn and drove into yard. fortunately no other cars on that side of driveway. probably electric power steering quit working?

Tl* the contact owns a 2009 ford escape. while driving 40-60 mph, the steering wheel failed to move in any direction without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the torque angle sensor needed to be replaced. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was 187,000.

Steering wheel started to shake when stopped,with brake pedal depressed. a few hundred miles later lost power steering.also transmission downshifts hard, also noticeable clunk when shifting from park to reverse.

Tl* the contact owns a 2009 ford escape. while operating the vehicle, the steering wheel shook and vibrated while the engine was idling. eventually, the power steering malfunctioned and made the steering wheel very difficult to turn in either direction. the failure was not diagnosed or repaired. the local dealer and manufacturer were notified. the failure mileage was 205,500. *tt the consumer stated the torque sensor was replaced but did not resolve the issue. the steering box was replaced, resolving the issue. *tr

Tl* the contact owns a 2009 ford escape. while driving approximately 30 mph, the steering wheel seized and the power steering warning indicator illuminated. in addition, the driver had difficulty maneuvering the steering wheel, but was able to coast to the side of the road. the contact turned off and restarted the vehicle, and was able to drive home. the vehicle was taken to rod baker ford (16101 s lincoln hwy, plainfield, il 60586, (815) 436-5681) where it was diagnosed that the torque sensor failed and needed to be replaced. the vehicle was repaired. the vin was included in nhtsa campaign number: 14v284000 (steering). the manufacturer was contacted and opened case number: 14149117. the approximate failure mileage was 120,000.

Tl* the contact owns a 2009 ford escape. while driving approximately 40-45 mph, the transmission seized and the steering wheel seized to the right. the contact also stated that the transmission failed to shift correctly. the vehicle was taken to an independent mechanic where it was diagnosed that the transmission sensor and steering sensor needed to be replaced. the vehicle was repaired. lance cunningham ford (4101 east clinton highway, knoxville, tn 37912, (866) 591-3943) and the manufacturer were notified of the failure. the approximate failure mileage was 98,000. *tt *tr

Tl* the contact owns a 2009 ford escape. while driving approximately 70 mph, the steering wheel shook violently. there were no warning indicators illuminated. the contact reduced the speed and took the next exit. the contact noticed that the power steering ability seized. the vehicle was driven to the contact's residence. the vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 105,000.

Tl* the contact owns a 2009 ford escape. the contact stated that the speedometer, fuel gauge, and steering column seized while the vehicle was driven 45 mph. the vehicle was taken to an independent mechanic where the alternator was replaced. the contact also stated that the alternator warning indicator illuminated. the failure recurred. northgate ford (8940 colerain ave, cincinnati, oh) was contacted and diagnosed that the steering control module, instrument cluster module, and torque sensor software were reset. the manufacturer was contacted and stated that they would not offer any additional repairs, and the expense of the next failure would be at the owner's expense. the failure mileage was 156,000.

The steering kicks out of power to manual. this vehicle was made in kansas city and other vehicles from that same plant were recalled for this exact issue, but not this vin. what's up with ford standing behind there products. this issue could kill people because of lack of control of the vehicle. put ford on notice....a lawsuit will be happening in the future.

My 16 year old daughter was driving her 2009 escape when the power steering just stopped working suddenly. she almost had an accident because she was unable to steer the vehicle. after researching this issue, this has been a severe problem with this model yet only some were recalled?????

Tl* the contact owns a 2009 ford escape. while attempting to drive the vehicle or shift into reverse, the power steering failed. there were no warning indicators illuminated before or after the failure. the vehicle was taken to wolf motor company (31148 pumpkin hill rd, le sueur, md) where it was diagnosed that the torque sensor failed. the vehicle was repaired. the manufacturer was notified of the failure. there was no recall associated with the failure. the vin was unknown. the approximate failure mileage was 120,995.

Steering was shaking and then stopped working no power and steering shakes scared to drive in case will lock up

Tl* the contact owns a 2009 ford escape. while driving at an unknown speed, the steering wheel shook and became extremely difficult to maneuver. while idling, the vehicle shook, "jumped", and the check engine warning indicator illuminated. the contact then stated that the vehicle was initially taken to phil long ford at chapel hills at (719) 387-1099 located at 1565 auto mall loop, colorado springs, co 80920 as an attempt to trade the vehicle however, the contact stated that she inquired about diagnosing the vehicle and the dealer refused. the vehicle was not diagnosed or repaired. the contact referenced nhtsa campaign number: 14v284000 (steering). the manufacturer stated that there were no recalls associated with the vin. the failure mileage was 161,444.

Tl* the contact owns a 2009 ford escape. while driving 35 mph, the power steering assist failed. the vehicle was pulled over to the side of the road and then driven to mel hambelton ford (11771 w kellogg ave, wichita, ks 67209) where it was diagnosed that the torque sensor failed. the vehicle was repaired. previously, the vehicle was repaired per nhtsa campaign number: 14v284000 (steering). the manufacturer was notified and advised the contact to write them a letter for reimbursement. the failure mileage was 111,000.

The 2010 to 2012 has a recall involving the fuel system leaking. my vehicle is also leaking fuel every time the tank is filled (no, we do not "top off"), and the fumes are noticeable in and out of the vehicle. this has been happening since approximately 90,000 miles.

Tl* the contact owns a 2009 ford escape. while driving 75 mph, the contact noticed that the power steering fault indicator illuminated and the steering wheel began shaking. the contact drove home and turned off the vehicle. the next morning, the vehicle was started and the power steering was inoperable. the power steering indicator was still illuminated. the vehicle was driven to the dealer (phil long ford at chapel hills, 1565 auto mall loop, colorado springs, co) where it was diagnosed that the power steering column needed to be replaced. the contact inquired about a previous recall attached. since the power steering control module was reprogrammed in 2014, the contact was informed that the recall could no longer be honored. the manufacturer was made aware of the failure and informed the contact due to the age of the vehicle and the reprogramming of the power steering control module, the repair would have to be paid for at his expense. the vehicle remained at the dealer. there were no recalls associated with the vehicle. the failure mileage was 149,000.

Tl* the contact owns a 2009 ford escape. while driving 35 mph, the contact noticed that the steering wheel started to shake, which made the vehicle difficult to steer. the vehicle was driven to the contact's home. the dealer (griffin ford lincoln, 1642 janesville ave, fort atkinson, wi 53538) stated that the steering module was reprogrammed years ago as a remedy. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the contact referenced nhtsa campaign number: 14v284000 (steering) as a possible solution; however, the vin was not included in a recall. the failure mileage was 152,000.

Tl* the contact owns a 2009 ford escape. while driving 45 mph, the power steering failed and the steering wheel seized while making a right turn. in addition, the steering wheel shook violently and made a knocking noise. bill brown ford in livonia, michigan was made aware of the failure, but the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 143,000.

Tl* the contact's aunt owns a 2009 ford escape. upon starting the vehicle, an "electric power steering assist failure" message appeared and the steering wheel became difficult to turn. the vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. the contact called fox grand traverse (3464 us-31, traverse city, mi 49684, (231) 922-2000) and was informed that there were no open recalls. the manufacturer was notified and informed the contact that the software for the power steering control module was updated in 2014 per nhtsa campaign number: 14v284000 (steering). the vin was invalid. the failure mileage was 84,000.

I bought a used 2009 ford escape in september, about a month ago, my steering wheel started shaking when turning and then it went a away for a few weeks. now, it is terrible and i took it into a repair shop for a diagnostic and they handed me paperwork from ford motor company regarding a safety recall #14s05. after doing some research and calling ford corporate and a local dealership, ford will not accept this recall and tells me that my car does not qualify. i did some research on my own and it seems that there are thousands of people that are having this same problem with ford. something needs to be done. this problem affects your steering capability and is not safe to be on the roads. ford is at fault and needs to clean this up.

I have a 2009 ford escape v6. there is a recall on my vehicle due to the power steering going out. recently my steering wheel had started shaking really bad at times and now my power steering has totally went out. the information part on my vehicle tells me that there is a power steering system fault. i called the company and they told me there is a recall because this was made in the kansas factory. the problem is that they will not fix it because they say that someone took my vehicle into south carolina to get it checked and there was no problem. they say they've done their part and now i and responsible. *** they didn't do anything to fix the power steering. the only thing they've done was put it on a diagnostic test and it came back good but that was years ago. just because they checked it years ago does not mean they performed anything to fix the recall. they have not done anything on my vehicle to fix the recall and they refused to fix it. this is a recall and they should be responsible for fixing it. how can i get them to fix this?............... i believe there's also a recall or something on the purge valve. my check engine light stays on and it says there's a major leak and i believe it's either because the gas tank because there's no gas cap for my vehicle or it's either the purge valve. either way that should be a recall because a lot of other people have the same problem. this should be fixed by the company as well.

Tl* the contact owns a 2009 ford escape. while driving, the steering wheel seized, which made it difficult to steer. there were no warning indicators illuminated before the failure. the vehicle was taken to chapman ford columbia (3951 columbia ave, columbia, pa 17512) where it was diagnosed that the torque sensor failed. the dealer stated that the contact would have to pay for the repairs. the vehicle was not repaired. the manufacturer was notified and stated that the vehicle was already remedied per nhtsa campaign number: 14v284000 (steering). the contact stated that the contact would have to pay for the repair. the failure mileage was 200,000.

Takata recall, with driving my 2009 ford escape, i realized whenever i am proceeding to press on the gas at a stop sign or at a traffic light, the acceleration takes time to pick up speed, and when trying to pick up the minimum speed locally it feels like i have to press hard for the truck to accelerate more. and when i'm merging on the highway it is very scary because when pressing down on the gas it stalls, alot let alone when i have to press on the brakes, it takes long to pick up speed again. also when driving up a steep hill, the truck appears that it can't accelerate fast enough,the acceleration is horrible, and i am starting to become very afraid driving my own very, not knowing wether something is going to happen to me, when driving.

Tl* the contact owns a 2009 ford escape. while driving 35 mph, the steering wheel was difficult to turn, became inoperable, and failed to move. also, the power steering warning indicator illuminated. the vehicle was taken to a local dealer (gordie boucher ford, n88w 14300 main st, menomonee falls, wi 53051) where it was diagnosed that the torque senor was faulty and needed to be replaced. the vehicle was repaired. the manufacturer was notified and opened case number: cas1404099. the failure mileage was 154,578.

Tl* the contact owns a 2009 ford escape. while driving 25 mph, the vehicle stalled and the check engine indicator illuminated. the vehicle was towed to an independent mechanic. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified and referred the contact to nhtsa. the vin was unknown. the failure mileage was 135,000. *tt *tr

Tl* the contact owns a 2009 ford escape. while driving 5 mph, the steering wheel failed to turn without warning. the vehicle was towed to a local mechanic. the contact called a local dealer (sheehy ford lincoln of gaithersburg, 901 n frederick ave, gaithersburg, md 20879) and was informed that the vehicle was not included in a recall. the manufacturer was notified of the issue and did not assist. the failure mileage was 74,000.

Trunk button to open, bluetooth and steering electrical and the ability that it says that it can take keys out cause won’t say that it is in park

Steering wheel started shaking and vibrating at stop lights. this went on for about 3 days then a message appeared on the instrument panel that said "power steering assist fault". after reaching my destination i turned the vehicle off. upon restarting i had no power steering. i drove the vehicle home then to the delership the next morning. they explained that they retrieved a code dtc b2278 and said either the torque sensor or the steering gear is bad and they would need to tear down the steering column to find out. the estimate for this was $1200 to $1800 dollars. not having the resources to have the car repaired at the time they sent me on my way. humorously the power steering was working again after they retrived the fault code. that lasted about two days and no more power steering. this vehicle is like driving in the fifties again. i am a large guy and really have to strain to make a tight curve. i can't imagine what would happen were my wife driving. i understand after a little research that this is a very common problem for ford and some vehicles have been recalled for it, unfortunately not mine. i want to let you know that the problem is real and the danger is imminent. would you please check into this dangerous situation of losing power steering before someone gets killed?

I see that a recall was out for eps on this suv but mine is not included why

I was driving on a highway and made a left turn, while steering turning back to the right it felt as though it wanted to lock but eventually broke and went to normal. this has happened 4 different times since vehicle purchased. took it to my local ford dealership in fredericksburg, va, they told me after testing, i needed a steering column epas at the tune of $1400. they said you could not just replace the epas part on my particular vehicle and it was not one of the ones recalled earlier. after looking online and checking with another dealer, i have learned that the epas part can be replaced but apparently ford will not let their service techs just replace that part. this is not right, i have paid a lot for this vehicle, new, and the replacement of that steering is more than i receive a month from disability. thankfully i have not been in a situation of an accident. what can we as consumers do to demand that ford take ownership and help out their loyal customers? i am loosing more and more faith in ford (3 out of my 4) service visits showed that the service tech put a check mark that the power steering fluid was ok?????? another problem, in feb. 2018 service visit, they said my tread was in the yellow. back again for service in aug. 2018, showed tread in green??? this is why i went back for this check up on all things at not charge after speaking to the service manager. if i had not taken it back for a revisit, i probably would not have found out about the steering! i will say my last visit was the best i have had to date, thanks to the service tech. still i am not sure i would every purchase another ford!

Recall #14s05 initiated in 2014 was repaired at the time of the recall. problem with the steering torque sensor recurred on jan. 2018. i had the problem corrected at my own expense. would like to see the recall reissued so i may be reimbursed by ford . when the power steering failed i was driving out of a parking lot. i made it home ok but i narrowly avoided an accident just before arriving to my house due to the steering failure. please see supporting documents of the original recall and my repair documents in jan. 2018. i puchased the vehicle from a private party in august 2015 i was not aware of any recall at that time or at the time of the failed repair from 2014.

Tl* the contact owns a 2009 ford escape. while driving 65 mph, an alarm sounded and the steering wheel seized. the contact pulled the vehicle over to a parking lot to attempt to restart the ignition, but the vehicle stalled. the contact stated that the failure occurred multiple times. the vehicle was towed to asheville ford lincoln (611 brevard rd, asheville, nc 28806) where the power steering module was replaced. the manufacturer was also contacted and stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was repaired. the approximate failure mileage was 117,500.

Tl* the contact a 2009 ford escape. while the contact's daughter was driving 30 mph, the steering went into manual mode and the steering wheel became difficult to turn. as a result, the vehicle ran off the road. there were no warning indicators illuminated. the contact called manley motors (1800 n state st, belvidere, il 61008, (888) 388-4940) and was informed of the diagnostic testing fees. the vehicle was not diagnosed or repaired. the manufacturer was contacted and stated that the vehicle was repaired in 2014 per nhtsa campaign number: 14v284000 (steering). the failure mileage was unknown. *tt consumer stated daughter owns vehicle and only solution is to replace the steering column.*jb

Tl* the contact owns a 2009 ford escape. after starting the vehicle and driving in reverse, the "power steering assist fault" message suddenly displayed and the steering wheel became very difficult to turn in either direction. the vehicle was towed to an independent mechanic who diagnosed that the steering wheel torque sensor was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and did not assist. the local dealer was not notified. the failure mileage was 100,000.

On a snowy morning the brakes were applied normally and the slippery conditions caused anti-lock brakes to activate. they seemed to work normally, but after that activation the brake pedal felt very soft and would not engage the brakes until the very end of the pedal travel. the vehicle would still stop, but the brakes were unpredictable and unsafe. the problem was diagnosed as a bad hydraulic control unit (hcu) and was replaced with the abs module as a unit ($1700). the new unit required reprogramming and bleeding at the dealership ($200). because this is a safety component within a reasonable mileage (140,000 vehicle mileage), this should be addressed by the oem with at least a tsb.

Tl* the contact owns a 2009 ford escape. while attempting to park the vehicle, the steering assist default warning indicator illuminated. the contact was unable to maneuver the vehicle and had it towed to lindsay ford (located at 11250 veirs mill rd, wheaton, md 20902, (888) 457-7005) to be diagnosed. the dealer repaired the vehicle per nhtsa campaign number: 14v284000 (steering); however, only the software update was performed, which was insufficient. the part was replaced at the cost of the owner. the manufacturer was informed of the failure. the approximate failure mileage was 130,000.

The car steering column started to lock up while it was parked when you start the car the steering wheel wouldn't turn after awhile it would you were able to turn on the car in the steering wheel were function after a while the car would do it while driving the car was brought over to the dealership steering column was replaced a few months later same issues steering wheel column or steering wheel would hit when turned brought back to the dealership it was replaced the second time now all electronics relating to the brakes are having issues like brake switch starts to malfunction or brakes get locked up. the car would have troubles either parked or while driving. i bought the car from a dealership so i'm not sure if this car had prior issues to that nothing was disclosed when i purchased it. i am aware of other ford escape 2009 models have the same issue and have been recalled

I was driving my 2009 fo d escape last november 21, 2018 and i was to drive in when the light turn green and i was stepping on the brake pedal then suddenly my brake was on the floor. it still stop but i turned on my hazard light to be safe. it will still stop but the brake was on the floor. when i got home i checked the brake where you put the brake fluid and it was still full. i started the car and stepped on the brake pedal and it was working again. i do not know why it happened. anyone has the same problem? thank you.

Was part of recall 14s05 by ford they replaced a sensor but vehicle still gets stuck in manual steering mode and will not allow you to steer, so the electric power steering never works

Tl* the contact owns a 2009 ford escape. when the vehicle was started, the contact found that the power steering assist failed. the contact was able to drive the vehicle to ganley ford (2835 barber road, norton, oh 44203, (800) 942-6305) where it was diagnosed that the power steering assist angle malfunctioned. the dealer stated that the vin was excluded from nhtsa campaign number: 14v284000 (steering). the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 144,874.

Several times while driving/turning, the car would ding and a very brief message would flash on the console. couldn't read it fast enough before it went away. today got in after work and the power steering assist fault message came on and there is no power steering. there is a recall for this for this make and model year, but apparently not for every vehicle. searching online found multiple other people talking about the same problem in 2009 escapes (or other years included in that recall) that were not covered in the recall. wondering if the recall should be expanded. this is a very expensive fix and not something that is very likely to go out otherwise.

Electric power steering will lock up without warning while in motion

Tl* the contact owns a 2009 ford escape. when the contact started the vehicle and shifted into drive, the power steering failed. the vehicle was serviced at theodore robins ford (2060 harbor blvd, costa mesa, ca 92627, 800-494-0756) per nhtsa campaign number: 16v284000 (steering), but the steering failure continued. the manufacturer was notified and informed the contact that the recall repair had already been performed. the failure mileage was approximately 120,000.

Loss of power steering while in motion exiting highway.

"takata recall" at one time there was a recall for the power steering, that is what is wrong with my 2009 escape. i can be driving down the road and one second i have power steering and the next second my steering wheel will lock up. if it didn't get fixed when there was a recall then can i take it back to be fixed again

Tl* the contact owns a 2009 ford escape. while driving 35 mph, the contact attempted to make a right turn and the steering wheel seized without warning. the contact took the vehicle to an independent mechanic who diagnosed that the power steering failed and needed to be replaced. the contact called lindsay ford (260 w elm st, lebanon, mo 65536, (888) 352-0403) to schedule a second diagnostic test. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 125,000. *tt*jb consumer stated entire steering column has to be replaced.*jb

Steering very hard to move. vehicle was working find drove home from work parked it. the next day got in the car and started it went to move steering wheel it was very hard to move. i called ford dealer and asked if there was a recall for the steering she asked for vin and it has no recall for that vin. vehicle is at ford dealer for schedule steering repair.

Tl* the contact owns a 2009 ford escape. while driving 40 mph, the steering wheel seized. the contact was able to pull the vehicle over safely into a parking lot. the contact waited for a moment and was able to drive home. there were no warning indicators illuminated. the vehicle was taken to beau townsend ford (1020 w national rd, vandalia, oh 45377, (937) 898-5841) where the power steering was reset. the dealer diagnosed that a new steering column needed to be installed. the vehicle was not repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 160,000.

The ignition switch isnt always starting the car when turned. sometimes it has to be turned multiple times before it will finally start the car. this has gradually gotten worse over the the last few months.

Power steering randomly goes out, usually when starting the car but sometimes while driving. obdii code associated with this loss of steering is b1342. there is an active recall for the same make model and year as my vehicle with the exact same symptoms and code, but ford refuses to include my vin in the recall (14s05).

Tl* the contact owns a 2009 ford escape. while operating the vehicle, the low air valve sensor indicator illuminated, indicating that one of the tires experienced low air pressure. moments later, the steering wheel became very difficult to turn in either direction. the vehicle was towed to the local dealer (jones ford, 2410 ocean hwy 17 south, supply, nc) where it was diagnosed that the steering pump was faulty and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failures. the failure mileage was 154,000. *tt*jb

Parked the 2009 escape on a friday night, everything felt perfectly normal. went to drive it at 6am the following day and the brake pedal went all the way to the floor. the master cylinder was replaced 2 times. totaling over $600 and the issue still wasn't fixed. now they say the abs hydraulic module needs replaced. the cost of the part is $1700, plus labor. how does all this with the brakes just go bad over night? seems like a lot of ford escape owners are having the same issues. so why isnt there a recall yet

Tl* the contact owns a 2009 ford escape. while driving approximately 70 mph, the power steering failed. the contact pulled the vehicle over and was able to drive home. earl floyd ford (2687 ky-227, carrollton, ky 41008, (888) 278-4062) was made aware of the failure. the vehicle was not diagnosed or repaired. the contact referenced nhtsa campaign number: 14v284000 (steering) as a potential cause of the failure. the manufacturer was made aware of the failure and stated that there was no recall on the vehicle. the failure mileage was approximately 162,000.

Intermittent rough idle/stalling at traffic lights as well as hesitation when accelerating at all speeds. throttle body replaced under extended warranty when issue first presented last year; symptoms persist without check engine light; independent mechanic unable to diagnose/reproduce issue. issue has been occurring for the last twelve months without resolution.

Tl* the contact owns a 2009 ford escape. while driving approximately 20 mph, the steering ability seized without warning. the vehicle was taken to an independent mechanic who determined that the power steering column failed and needed replacement. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 113,000.

The power steering intermently goes out it either works when i start the car or it doesn't. i was told i have to replace the entire steering column since that is where all of the electrical parts are located. ford says this is not under there recall and it will be $1350 to replace. this seems to be an issue from what i am seeing ford wants to take no responsibility for this

While driving with my whole family. 2 little girls 12 and 6 and thankfully my husband driving and not me, we were returning a rental car when my car flashed out of no where going about 45mph power steering assist fault upon my research; there has been certain vehicles recalled. come on ford! whatever the default is, can you at least give us owners insight on this stuff to get it fixed? is this some kind of money maker for you all? to set up certain timers for this stuff to happen? i’m just so thanmf that i wasn’t driving. i would have not had the power my husband does to overtake the wheel. please please please do something!

Tl* the contact owns a 2009 ford escape. while the vehicle was stationary and while driving various speeds, the power steering failed on several occasions and was difficult to turn left or right. the contact restarted the vehicle continuously in an effort to correct the failure. the contact stated that the failure was intermittent and also recurred while in reverse gear. a dealer was not made aware of the failure. the manufacturer was made aware of the failure and provided the contact with case number: cas-15831770. the failure mileage was unknown.

Message on dashboard: power steering assist fault. steering wheel is locked. not able to turn wheel. car is not able to be driven. was able to verify a recall from 2014. which i never was notified of this. this is the first time i've had this problem. recall# 14v28400. ford recall#14s05. my car was in motion when message appeared on dashboard. i was able to drive the car home safely. soon as i pulled in my driveway. the car locked. i have not been able to drive since. this occurred on 10/21/2018.

Tl* the contact owns a 2009 ford escape. the contact stated that the hinges were fractured on the tailgate window. the contact called suburban ford of sterling heights at 586-268-7500 (located at 40333 van dyke ave, sterling heights, mi 48313) and was informed that there were no recalls. the manufacturer was made aware of the failure and referred the contact to nhtsa. the vehicle was not diagnosed or repaired. the failure mileage was approximately 100,000.

The escape has been towed in 5 times in the last 6 months, the ford house has kept it 2 weeks, 3 times and they can't figure out why randomly just won't start. they replaced starter, but that did not fix it. i took to a master mechanic and he can't figure it out. vehicle was stationary.

Tracking #11113388 filed 7/24/18 update. lost use of power steering making it impossible to steer in and out of parking spaces. car initially taken to firestone who contacted ford with diagnostic and told to replace sensor- this did not correct problem. firestone referred us back to ford repair due to the complaints on file and recall on sensor/software. car taken to ford; after diagnostic- steering column needed replacing at a cost to the owner of $1600; work completed.

Engine turns off when driving. this happens at different speeds in varying conditions; ie. driving slow, driving fast, on the highway on side streets.

Tl* the contact owns a 2009 ford escape. when refueling the vehicle, the fuel pump nozzle was difficult to remove. in addition, the check fuel and check engine warning indicators illuminated. the vehicle was taken to shamaley ford (11301 gateway blvd w, el paso, tx 79936, (915) 591-8600) where it was diagnosed that the fuel hose for the fuel tank needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 88,000.

The power steering is not operating correctly. there was a recall on this model but not my vehicles vin. this is ridiculous. i have kids and cant drive a vehicle with steering issues and dont understand why only certain vins were given the recall. my car was manufactured at the kansas city plant where after researching is where the recalls were from

I have been having my power steering go out recently. it started on august 4, 2018. when i turn on my vehicle, i have had no power steering, and i have had to turn the vehicle off and back on several times to get the power steering to work again. i am concerned that it may go out while i am driving, and most of my daily commute is on the highway.

While driving on freeway at 70mph, wrench light and check engine light came on and car suddenly slowed to 40mph. this happened twice in a week. the trouble code shows p2112. dealer says that my vin is not covered by the consumer satisfaction program 13n03, but i have experienced the same problem. dealer says etb must be replaced. i will have to pay for it.

Tl* the contact owns a 2009 ford escape. the contact stated that there was an abnormal fuel odor in the vehicle and the check engine warning indicator illuminated. the contact stated that the fuel valve remained opened and evaporated. the dealer (commercial motor company, 160 s commercial st, aransas pass, tx 78336) informed the contact that the fuel odor would not affect the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 125,897.

Tl* the contact owns a 2009 ford escape. while driving the vehicle at any rate of speed, the eps failed and the steering wheel was extremely difficult to maneuver each time the failure occurred. an independent mechanic mentioned that the manufacturer issued nhtsa campaign number: 14v284000 (steering); however, the vin was not included in the recall campaign. the dealer (james ford of williamson llc, 3923 ny-104, williamson, ny 14589, (315) 589-2299) indicated that the vehicle would need to be diagnosed to determine the remedy. the manufacturer was notified of the failure and advised the contact to take the vehicle to a dealer for diagnostic testing and repairs. the failure mileage was not available.

Tl* the contact owns a 2009 ford escape. while the vehicle was operated at low speeds, it lost power without warning. bill currie ford (5815 n dale mabry hwy, tampa, fl) was called, but did not assist because the vin was not included in a recall. the manufacturer was notified and stated that they had no involvement in recalls. the contact was transferred to nhtsa. the failure mileage was approximately 75,000.

Tl* the contact owns a 2009 ford escape. while driving approximately 25 mph and attempting to make a turn, the vehicle hesitated, stalled, and restarted. the contact stated that the steering lost power and the "power steering assist fault" indicator illuminated. the contact called turnpike ford of charleston/marmet at 304-925-0431 (located at 7891 maccorkle ave, charleston, wv 25315) and was informed that the steering was serviced in 2014 per nhtsa campaign number: 14v284000 (steering). the failure was not diagnosed due to the diagnostic testing fee. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that there was no recall. the failure mileage was approximately 139,000.

Error message: “power steering assist default” traveling on highway at 35mph in stop and go traffic during rush hour.

Tl* the contact owns a 2009 ford escape. while driving 10 mph, the steering wheel seized. the contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 14v284000 (steering). the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was not contacted. the failure mileage was unknown.

Tl* the contact owns a 2009 ford escape. the contact stated that the front brakes exhibited an abnormal noise and the brake pedal failed to engage and disengage. in addition, the steering wheel made an abnormal noise. the vehicle was taken to several independent mechanics who were unable to determine a permanent remedy to repair the vehicle. the independent mechanics bled the brake lines and replaced the master cylinder three times, but the failure continued. the contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 15e045000 (suspension). tuscaloosa ford (5801 mcfarland blvd e, tuscaloosa, al 35405, (205) 304-0719) stated that the vin was excluded from the recall and the vehicle was taken there for diagnostic testing and repairs. the manufacturer was notified of the failures. the failure mileage was not available.

Steering looses assist. luckily it happened parked. could not move vehicle out of spot because couldn't turn steering wheel. electronic power steering failure.

Loss of electric power steering assist while driving.

“takata recall” i was in a car accident june 8th 2018 where my suv was totaled out. my airbags didn’t deploy so i’m trying to see what help can i get. i was making payments on the suv. i hit my head bad now i suffer head issues that i’m getting treated for also i had a passenger who was hurt.

Power steering went out.

1. rear lift gate glass hinge corroded and snapped off, leaving glass dangerously hanging on one hinge. 2. trunk inoperable due to trunk operating via electric patch and no longer receiving electric signal. 3. rear passenger side wheel well extremely rusting.

My steering went from easy to turn to very hard to turn. i was pulling onto highway and it went to so hard to turn i could not turn back into the lane i was supposed to be pulling into. this was not the only time either!! i have researched and found numerous complaints with the same issues. this is a safety hazard, not only for the driver but for others on the road. with the amount of the same complaints this should be a safety recall. i know i am only one life but i am a mother, a daughter, a friend and i think that makes my life pretty important! thank you for you help!

Tl* the contact owns a 2009 ford escape. after pulling out of a parking space, the steering wheel seized and required additional effort to safely operate the vehicle. the failure occurred without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the steering column was defective and needed to be replaced. the dealer (bill kay ford, 2556 s cicero ave, midlothian, il) was called; however, the contact was informed that the vehicle was previously repaired per nhtsa campaign number: 14v284000 (steering); therefore, the contact would be responsible for any repair expenses. the manufacturer was notified of the failure and did not assist since there were no recalls attributed to the vin. the failure mileage was approximately 75,000.

I have been having issues with my ignition switch for quite awhile and from what i can see online i am not the only one having this issue in my model and year. one person mentioned that 2009 models do have a recall but i cannot find the number anywhere. i am trying to figure out if you know there is an issue with the ignition switch in this model why won't you recall this. i have just recently spent over $350.00 replacing the starter on my car because that is what i was told it was and turns out not. can you please let me know what you find out on this?

Power steering went out unexpectedly, have had 14s05 recall and experiencing same issue many have had with this vehicle model. steering column is defective. hundreds of others are dealing with this as well in 2009 ford escape. power steering assist fault

Tl* the contact owns a 2009 ford escape. while driving 70 mph, the power assist failure warning indicator illuminated; however, the power steering did not experience a failure until the vehicle was turned off and restarted. the vehicle was taken to holiday automotive (321 n rolling meadows dr, fond du lac, wi 54937, (866) 875-3224) to be diagnosed. the contact was informed that the steering torque sensor failed and needed to be replaced. the vehicle was not repaired. the vehicle was previously repaired per nhtsa campaign number: 14v284000 (steering), but failed to prevent the torque sensor failure. the manufacturer was notified. the approximate failure mileage was 154,000.

While driving, the power steering becomes intermittent and eventually fails completely. this problem occurred on the road and adversely affects the safety and functionality of the vehicle.

Tl* the contact owns a 2009 ford escape. while the vehicle was at a stop sign, there was an abnormal squeaking noise and the steering wheel jerked to the left. while driving 4 mph in reverse, the steering wheel failed to maneuver in position without warning. the contact called a local dealer (phil long ford, 1212 motor city dr #a, colorado springs, co 80905) and was advised to schedule a service appointment. the vehicle was not diagnosed or repaired. the vehicle was towed to an independent mechanic. the manufacturer was notified of the issue and referred the contact to nhtsa. the failure mileage was approximately 180,000.

I have 80,000 miles on this vehicle. my check engine came on. i have hesitation when giving it gas. i have a vibration when car is running and in drive i took to a ford dealership, they check for the issued ans it came up with a codes, p0012, p0022, p0341, p0346 related to 11-12-5. the dealer stated they would need to tear down the engine to inspect, not repair, but inspect. estimated cost would be $1500. my car only have 80000, should this be under a warranty.ford need to stand behind their product and repair my car. i'm confused why would my car have this issue when it only have 80000 miles and not 10 years old.

Power steering on car will shut off at random, an audible click will be heard when power steering shuts on or off, will turn on and off when going straight down the road or turning,having caused me to almost crash dozens of times. this will also happen when vehicle is stationary be at a stop light or sign, or even in driveway when vehicle still has yet to be driven. all dash board lights will also turn on and off, this sometimes coincides with the same timing of the power steering going on and off but not always. the red battery symbol will also turn on in dashboard. exterior lights will have pulsing going on with bright and dimming. power windows and locks still work properly during all of this. center console (radio heat clock) will turn on and off at random also not necessarily all together. battery and alternator checked with multi meter and working properly. this has been going on for several weeks now. sometimes it wont happen at all other times it is constant on the drives. my rides are anywhere between 10-45 minutes.

Power steering assist issue-power steering abruptly stopped causing major issues with ability to steer vehicle and function safely in traffic.

Tl* the contact owns a 2009 ford escape. while driving 35 mph, the steering wheel seized and the power steering warning indicator illuminated. the vehicle was taken to tom holzer ford (39300 w 10 mile rd, farmington hills, mi 48335, (248) 474-1234) where it was diagnosed that the power steering control module needed replacement. the vehicle was not repaired, but was previously repaired per nhtsa campaign number: 14v284000 (steering). the manufacturer was not notified. the failure mileage was 109,000.

This complaint concerns the power steering assist fault for my 2009 escape. this alert appeared the morning of 01/06/2018. although the display read power steering assist fault, the car handled normally for my drive home. after i had parked the car, turned it off, then restarted it, the power steering assist was completely gone. the roy o'brien ford dealer, here in saint clair shores, mi(where i bought it from) told me that since i had responded to and completed some sort of reprogramming of the steering, as stated in a recall, that my case was closed and no recourse to repair the current issue was offered. i have owned fords my entire life and am completely disappointed in the lack effort to at least offer a free diagnosis to determine the cause.

I was driving about 45 mph and approached an off ramp on my right . as i was negotiating the the winding turn, the steering wheel seemed to almost lock and a message appeared saying "power steering assist fault". it never reverted back and i limped home with severe issues making turns. i had a recall notice in 2014 that was supposed to have addressed this problem. it was a 14so5 recall and they reprogrammed the pscm and ic.

Ford recalled several hundred thousand ford escapes in 2014 for power assist steering failure. my year model falls within the year range of the recall. the problem with my car is exactly the problem described in the recall. ford says my car is not part of the recall and is charging me $1558 to repair. what they are repairing is exactly what the recall is for. when steering failed luckily my daughter, who drives the car, was in a parking lot both times.

Very scary moment. turning left with on coming traffic and lost all power stirring. was nearly hit. this escape had been taken to the dear in december of 2014 under a recall. the pscm and the icm were updated as per the ford 14s05c recall number. i could have been hurt or worse, the family in the car that nearly missed me. i have been reading online about the overwhelming amount of people this is happening to. it is wrong and ford motor company needs to take responsibility for a faulty component on these vehicles. ford is aware of this situation and thus far refusing to make it right. i am in the process of obtaining quotes for repairs.

Steering wheel freezes randomly for 1-2 seconds when turning left. i've owned this vehicle (bought used) for one year.

First noticed steering wheel shaking and a noise.soon after power assist fault sensor came on.next steering wheel was so tight could not turn it.i was driving when power assist sensor came on.then i was sitting in my driveway trying to pull out when steering wheel got tight

I received a recall a little over a year ago for the power steering on my 2009 ford escape (recall 14s05) although i only experienced small glitches in the power steering i decided to be proactive and take my car in to have the recall addressed. well yesterday when i was driving home from work my power steering suddenly went out and i had to use every muscle in my arms and back to turn my steering wheel and almost crashed into a car because i couldn’t turn my car. i called ford to tell them that the recall they supposedly fixed was not working and they told me they never replaced the power steering, they only reprogrammed the electrical power steering module. i asked if they would cover the issue with the power steering since it clearly wasn’t fixed the first time and they said no because they “closed” the claim when they reprogrammed it and that i was on my own and expected to pay $1800 out of my own pocket. i feel completely cheated and disappointed that the fact that i tried being proactive bit me in the butt completely. can anyone help me? i

My vehicle was subject to safety recall 14s05. i am the 2nd owner, and according to ford the recall repair was completed in 2014(reprogramming the pscm. however, the actual torques sensor in the steering column was not replaced. this morning it went out on me on my way to work while exiting i96 wb in wixom, mi. we had 7 inches of snow fall last night, so road conditions were snowy and icy. when the electronic steering assist went out, the vehicle only had manual steering, which is very difficult to use. as a result, i temporarily lost control of the vehicle, nearly striking another motorist. i then corrected the steering wheel back in the other direction, and ran off the left shoulder of the road into a snow drift. i was not injured, and there was no damage sustained by my vehicle. i was able to get the vehicle out of the snow drift under it's own power, and continued on to work. i am very lucky to be writing this complaint today, i very nearly could have suffered serious injury or death, or injured or killed another motorist. i researched this problem on the internet to try to diagnose, only to find that this is a prominent problem with these vehicles, and that the safety recall had been issued. but as i soon learned, like many, many others, after the initial recall repairs are completed, ford will no longer do any other remedies for this problem. i find this to be alarming, and unacceptable. as of right now, the condition still exists, and i am trying to get estimates on the repairs. i would like this issue to be investigated thoroughly, and i believe that there is more to this problem than simply reprogramming the pscm. i believe that the steering torque sensor and/or steering column is more likely the problem, and that ford should fix or replace as necessary.

I noticed an issue with my power steering about a month ago. wheel shakes while driving as well as when stopped... but not consistently. i tookmy vehicle to my local mechanic and he wasn't sure what the problem was. i felt it was something in the power steering just by the way it was acting. two days ago, when i started up my car, the dash indicated a warning with the power steering. the shaking, on and off, has become more apparent. i went on line to see what if anyone else has had this experience and here i am... lots of complaints, and no results. extremely disappointed. this is my second escape and will definitely be my last and probably my last ford product. vehicle has roughly 195,000 miles.

Steering gave out suddenly causing the wheel to become stiff. car was stationary at the time.

Tl* the contact owns a 2009 ford escape. while driving various speeds, the steering wheel became inoperable. the vehicle was not diagnosed or repaired. the local dealer (arrow ford, 4001 s. 1st street, abilene, tx, 79605) was contacted and stated that the vehicle was not included in any recalls. the manufacturer was notified of the failure and did not assist. the failure mileage was approximately 150,000.

Tl* the contact owns a 2009 ford escape. while driving 35 mph, the steering wheel seized and the electric power steering assist failed without warning. the vehicle was taken to ford lincoln of franklin (1129 murfreesboro rd, franklin, tn 37064 (615) 800-6500) where diagnostic testing was completed and a failure code in the torque sensor was detected. the contact was informed that the torque sensor needed replacement. the vehicle was currently at the dealer for repairs. the contact stated that the vehicle was serviced per nhtsa campaign number: 14v284000 (steering) in 2014, but the remedy failed. the manufacturer did not assist and referred the contact to nhtsa. the failure mileage was approximately 130,000.

Power steering failed while driving sat highway speeds approx 70mph, and resulted in crossing lane into opposing traffic, nearly causing head-on collision. dealership claims no knowledge of this being a problem with this model of vehicle. internet search indicates this has been a recall issue in the past. ford will not resolve issue through recall, and repair is very expensive.

Power steering assist failure had the power steering reprogrammed which temporarily fixed problem, steering is starting to fail again 2.5 months later. ford claiming my vehicle was covered by 14s05 only for reprogramming and not replacing power steering column or torque sensor

Sudden loss of power steering assist even after the recall reprogramming. my vehicle was previously taken in for for recall number 14s05 in july. 2014. trouble codes were not found at that time so the dealer supposedly did a reprogramming which was designed to prevent the loss of power assist. our vehicle had a complete loss of power steering assist while driving on 11/7/17 i took the vehicle to my local ford dealer and they found trouble code b1342 which if found during the 2014 recall appointment, it would have resulted in the steering column being replaced. i was told by the dealer that the steering column needs to be replaced but that my vehicle was no longer eligible for the recall due to the previous reprogramming, even thought it was completely ineffective in resolving the critical safety issue. clearly, my vehicle experienced the exact power steering loss and failure code that was related to the recall. the reprogramming did not have the intended result whatsoever - i still experienced the power steering loss. i have tried to escalate this issue within ford customer service but they are denying any responsibility to resolve this known defect under the recall warranty due to the previous reprogramming. i'm hoping nhtsa can help resolve this critical safety issue - i'm sure we're not the only ones affected! im a single mom and do not have the $1300 to replace this part which should of been replaced the first time!!!!!

Power steering failure

Tl* the contact owns a 2009 ford escape. while driving 20 mph, the power steering became difficult to operate without warning. the vehicle was not taken to be diagnosed. rowe ford auburn (699 center st, auburn, me 04210, (207) 784-2321) stated that the vin was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was not repaired. the manufacturer was contacted, but the office was not yet open for business. the approximate failure mileage was 156,961.

Tl* the contact owns a 2009 ford escape. the contact stated that while attempting to drive the vehicle, the steering wheel seized. the vehicle was towed to an independent mechanic where it was diagnosed that the power steering shaft needed to be replaced. the dealer was not contacted. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in nhtsa campaign number: 14v284000 (steering). the approximate failure mileage was 46,000. consumer state the steering problem was intermittent. happened twice but not while driving. the wheel could barely turn. updated 8/23/18*jb the consumer stated the vehicle was repaired. *js

Power steering failure, previously recalled and "reprogrammed" instead of replaced

Recall14v28400 my call was assembled in kc and based on edmonds.com i should have received this recall to correct the electrical power steering. i'm have this problem and garvis ford in ayer mass said that it was vechicla and based on vin its nopt part of the recall, but the problem is there and i really don't believe them. thjhis problem was present years ago and now the power steerring is no more.

Tl* the contact owns a 2009 ford escape. the contact stated that there was a sudden loss of power steering, and the steering wheel was tight and difficult to turn left or right. the vehicle was pulled over to the side of the road. the vehicle was restarted and remained parked at the contact's residence due to the failure. the dealer (roy o'brien ford, 22201 e 9 mile rd, st clair shores, mi 48080, (586) 776-7600) indicated that a manufacturer recall for the steering had been provided for the pscm reprogramming before the contact owned the vehicle; however, the instrument cluster module was not replaced. the manufacturer was notified of the failure and provided no remedy. the approximate failure mileage was 170,000.

Tl* the contact owns a 2009 ford escape. while at a complete stop, the contact heard an abnormal noise and the vehicle beeped. a warning alert appeared that indicated "power steering assist stalled". the contact was able to drive the vehicle home; however, the steering wheel stiffened and had to be turned manually. the vehicle was serviced per nhtsa campaign number: 14v284000 (steering) in december of 2014, but the remedy failed. the local dealer (westfield ford inc, 6200 south la grange rd, countryside, il, 60525) was contacted. the vehicle was taken to the dealer the following day where it was diagnosed that the remedy failed and the steering column failed and needed to be replaced. the dealer referred the contact to the manufacturer. the manufacturer provided case number: [xxx], but no further assistance was offered. the vehicle was repaired at the contact's expense. the failure mileage was approximately 81,000. *bf information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2009 ford escape. the contact stated that after restarting the vehicle, the steering wheel was extremely difficult to turn. the vehicle was taken to an independent mechanic but the cause of the failure was not determined. the manufacturer and local dealer interstate ford of miamisburg, oh. were both notified of the failure but no assistance was offered. the failure mileage was 113,000.

Loss of powering steering in vehicle going 55 mph on a busy highway. no engine lights or safety signals appeared on the dash when this occurred, there was absolutely no warning. luckily, i was not in a serious accident when the loss of power steering occured and i was able to take the vehicle to the dealership to have it looked at. at this point they said the recall should have fixed everything regarding the electrical powering steering issue, but now that the recall has been closed there is nothing they can do and i am now responsible to have the power steering column replaced. when the vehicle was taken in the recall initially, it took them 2 minutes to complete the check list checking for dtcs and to reprogram the pscm and instrument cluster. the customer information sheet posted with the safety recall bulletin was never give to me even though all dealership service management should have provided a copy to those who only had reprogramming completed on their vehicle.

Tl* the contact owns a 2009 ford escape. while driving unknown speeds, the battery indicator illuminated and the instrument cluster gauges flickered on and off. also, the power steering assist failed and the contact was unable to turn the steering wheel. in addition, the radio and heater were stuck in the on position. the vehicle was taken to a local dealer (bill marsh ford, 408 w mile rd nw, kalkaska, mi 49646) where it was diagnosed that the wrong battery was installed in the vehicle. the vehicle was repaired, but the failure recurred. the manufacturer was notified of the issue and opened case number: cas- 13337258. the contact was referred to nhtsa. the failure mileage was unknown.

The power steering fails and you are forced to turn without it. but it is not only without it, it feels as if the steering if fighting against you. then at random times the power steering will start to work again. it makes it difficult because you do not know how the car will react.

2009 ford escape. consumer writes in regards to bad throttle bodies. *ld the consumer stated throttle body failed at 62,338 miles and again 14 months later at 75,927. *js *js

In the past two months the power steering began to stop operating intermittently. took it to dealership 2 times and they could not find the problem. finally on oct 24 the power steering failed to operate completely. it is being repaired at a cost of over 1000. since only some of the 2009 escapes were recalled in 2014, and mine was not included, i believe ford should recognize this problem and recall my vehicle. this is a serious moving safety hazard. there is a major defect in the steering which can happen at any time.

Power steering would not engage when the car was started. worked fine after restarting the car for 1 day. next day, power steering disengages after about 10 sec every time and will not come back with restarting the car. this is a known problem with a quick google search that ford continues to ignore.

Car serviced for recall 14s05 this august for power steering fault. same issue: lost power steering assistance and drop back to manual mode happen oct. 16th. ford refused to fix the issue under the same recall.

When driving vehicle the break pedal suddenly goes to floor panel and needs to be pumped to get breaks working again>

Immediate steering failure of the electronic steering with no notice or warning. steering was working fine in the morning but upon starting the car in the afternoon, there was no power steering. there is a recall for this issue but it does not appear my car was included in the recall. the recall should be expanded as this is a known and widespread issue with this vehicle.

Tl* the contact owns a 2009 ford escape. the contact stated that the vehicle experienced a loss of steering that required excessive force in order to operate the vehicle. pine belt ford (120 ms-589, purvis, ms) diagnosed that the power steering module was defective and needed to be replaced. the contact stated that the vehicle was previously serviced per nhtsa campaign number: 14v284000 (steering) a year prior to the failure. the manufacturer was notified of the failure and no assistance was offered. the failure mileage was approximately 150,000. *ln consumer stated first repairs on recall oct.2016 @ about 138,000 miles. updated 7/24/18*jb

Tl* the contact owns a 2009 ford escape. while the vehicle was stationary or while driving various speeds, the electronic power steering failed. the contact stated that the power steering failed without warning and was intermittent over a period of a month. arrow ford service in abilene, texas was made aware of the failure and stated that there was no recall on the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the issue and stated that the repair for nhtsa campaign number: 14v284000 (steering) had already been performed on the vehicle. the failure mileage was approximately 110,000.

Tl* the contact owns a 2009 ford escape. while driving approximately 10 mph, the steering wheel seized and became difficult to maneuver. the vehicle also failed to make right and left turns and there were no warning indicators illuminated. the contact coasted the vehicle to the side of the road, waited a few minutes, and resumed driving. in addition, the vehicle rolled forward while in park. the contact applied the emergency brake to stop the vehicle from rolling. the contact called cortese ford (2500 w henrietta rd, rochester, ny 14623, phone number: (800) 952-7892) and was informed that the vin was not included in a recall. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and referred the contact to nhtsa. the approximate failure mileage was 100,000.

Loss of power steering while driving. it will turn off without warning making it very difficult to control car

Tl* the contact owns a 2009 ford escape. the contact stated that there was an abnormal fuel odor from the vehicle and the check engine warning indicator illuminated. the contact stated that the fuel valve remained opened and evaporated. in addition, the contact observed a leak from the rear driver side from the upper fuel tank where there was a fracture. the local dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was approximately 192,000.

Tl* the contact owns a 2009 ford escape. on several occasions, while attempting to drive, the power steering assist ability was lost. as a result, the steering wheel became difficult to maneuver. there were no warning indicators illuminated. the vehicle was taken to akins ford (220 w may st, winder, ga 30680 (800) 282-7872) where it was diagnosed that the steering column assembly and power steering column needed to be replaced. the vehicle was not repaired. the contact referenced nhtsa campaign number: 14v284000 (steering). the manufacturer was not notified of the failure. the approximate failure mileage was 131,000.

Tl* the contact owns a 2009 ford escape. while driving approximately 25 mph, the steering ability seized when the contact attempted to make a left turn. there were no warning indicators illuminated. the vehicle was taken to suburban ford in sterling heights, michigan where it was diagnosed that the power steering module failed and needed replacement. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 84,000.

Tl* the contact owns a 2009 ford escape. while driving various speeds, the power steering seized without warning. the contact coasted the vehicle to the side of the road, waited a few minutes, and was able to resume driving. the failure recurred a few times. the vehicle was not taken to a dealer. the vehicle was taken to an independent mechanic where it was diagnosed that the power steering control module (code b12342) failed and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and stated that the vin was not included in the recall. the approximate failure mileage was 132,225.

Sudden loss of power steering assist even after the recall reprogramming. we previously took the vehicle in for recall number 14s05 in aug. 2014. trouble codes were not found at that time so the dealer only did a reprogramming which was designed to prevent the loss of power assist and alert the driver with a warning light and chime if it did occur. our vehicle had a complete loss of power steering assist while driving on 9/24/17 but there were no driver alerts. we had the vehicle towed to a ford dealer and they found trouble code b1342 which if found during our 2014 recall appointment would have resulted in the steering column being replaced. we were told by the dealer that the steering column needs to be replaced but that our vehicle was no longer eligible for the recall due to the previous reprogramming, even thought it was completely ineffective in resolving the critical safety issue or alerting the driver. had we never taken the vehicle to the dealer for the reprogramming, we would still be eligible for the warranty replacement of the steering column. clearly, our vehicle experienced the exact power steering loss and failure code that was related to the recall. the reprogramming did not have the intended result whatsoever - we still experienced the power steering loss, there was no warning light/message and there was no chime to alert the driver of the loss. i have tried to escalate this issue within ford customer service but they are denying any responsibility to resolve this known defect under the recall warranty due to the previous reprogramming. i'm hoping nhtsa can help resolve this critical safety issue - i'm sure we're not the only ones affected!

Intermittent loss of electronic power steering similar to those reports listed in those vehicles covered under the recall. all failures happen while parked and in motion. i believe that ford needs to dig a bit deeper and issue an amendment to this recall to fix these vehicles before the lives of others are endangered and i do not want to risk the lives of him, myself or others on the road due to the intermittent acts of the steering failures within my vehicle.

Without warning i am suddenly unable to steer my vehicle. fortunately i was able to pull over and eventually after talking to family, made it home but turning the steering wheel took significant effort. i purchased the vehicle just a year ago and have already put 1800 in it and this will be s costly repair.

Loss of power steering.

Tl* the contact owns a 2009 ford escape. while driving at an unknown speed, the steering wheel became difficult to turn. the vehicle was taken to m & m ford, inc. (old route 28 north, epsom, nh 03234) and repaired per nhtsa campaign number: 14v284000 (steering). the vehicle was repaired, but the failure recurred. the vehicle was taken to grappone ford (530 nh-3a, bow, nh 03304) where it was diagnosed that the steering torque sensor failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that they would not assist because the recall repair had been completed the year before. the approximate failure mileage was 274,947. *bf updated 7/16/18*jb

14s05-electric power steering. i received a recall notice dated august 2017 regarding my 2009 ford escape. i called the capitol ford dealership and was shock to know that the next appointment available is july 2018. i called twice to confirm. i know the recall is a safety issue but waiting that long is not safe. please help me.

Power steering just stopped working without any notice. i had parked the car in a parking lot and came back 30 minutes later and the steering would not work when i cranked the car.

Tl* the contact owns a 2009 ford escape. while driving approximately 40 mph, the vehicle lost power and the service engine and wrench warning indicators illuminated. the failure recurred numerous times. the vehicle was taken to northside ford lincoln dealer (located at 1312 north keller dr, effingham, il 62401, phone number: (217) 342-3929) where it was diagnosed that the throttle body failed and needed to be replaced. the vehicle was repaired. the contact also stated that the vehicle was previously serviced at northside ford lincoln dealer for the same failure; however, the failure recurred. the manufacturer was called and informed the contact that nothing could be done. the approximate failure mileage was 76,000.

Tl* the contact owns a 2009 ford escape. the contact stated that when attempting to start the vehicle, they would have to make several attempts before the vehicle would start. the contact stated the failure was gradually getting worst. the contact took the vehicle to the north brothers ford located at 33300 ford road westland, michigan 48185; 734-821-7451 where it was diagnosed that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 97,145.

Electric power steering quit working.

Tl* the contact owns a 2009 ford escape. while the contact's spouse was driving various speeds, the steering wheel seized and the power steering failed. while making right or left turns, the steering failed without warning on several occasions. also, when the brake pedal was depressed, the vehicle lunged forward without warning. the vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. the local ford dealer and the manufacturer were not made aware of the failure. the failure mileage was approximately 124,000.

My electronic power system is failing. sometimes it works and sometimes it stops working. it becomes a difficult manual steering when this occurs. so far this has occurred when i start the vehicle and begin to turn the wheel and continues this way while driving. it continues not working until i shut off the car and later return to the car and start it again. this occurred on city streets and in parking lots.

Vehicle no power and surging.

Tl* the contact owns a 2009 ford escape. while driving 30 mph, the power steering failed. the contact stated that the vehicle required extra force to maneuver. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the electronic power steering module software needed to be serviced or updated. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 66,000.

Started car, went to back out of parking space and there was no steering. pulled back into space and turned car off, popped hood to see if i could see anything wrong. waited a few minutes, started car again, steering was fine. notice i did not get hood down all the way, so i pulled over, turned off car, and secured hood. when i got back in the car, lost steering again. turned off car, steering worked again. made it home. waited a few minutes after turning car off, and restarted it. again no steering. took brute force to turn wheel. at no time did a warning light come on indicating any trouble.

Stopped at a stop light at a highway intersection with an interstate off ramp on july 26, 2016. noticed that the engine had stopped/shutoff on its own. put the transmission in park and it restarted as normal and continued on with no further problem. there was no engine light or clue as to what happened. seems to be related to other complaints on internet re throttle body or cam or crankshaft position sensors.

The power steering stopped working while driving on a city street. i was turning into a shopping mall and there was suddenly no way i could steer this car. it is dangerous to try driving the vehicle. you cannot turn it without brute force and it is impossible to steer at slow speeds. it is definitely a safety issue. the problem is a torque sensor which when it goes out, the entire steering column must be replaced to the tune of $1500. ford should take responsibility for this issue before too many owners end up in crashes.

My 2009 ford escape, stalls with out any warning, the engine still runs but there is no control over the engine rpm. this has happened several times, while traveling on state hwy and county roads. each time you could gain control, by shutting engine off and restarting. since this is the family car it has been parked. it is unsafe to drive if stalls on busy city street or major freeway.

Tl* the contact owns a 2009 ford escape. while driving various speeds, the vehicle vibrated violently without warning. the vehicle was taken to the dealer where the technician stated that the motor mounts may have prematurely fractured and may need to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 60,000. the vin was not available.

Tl* the contact owns a 2009 ford escape. while driving 70 mph, the steering wheel seized without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. the vehicle was repaired. the contact mentioned that the vehicle was previously serviced per nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure. the failure mileage was 180,000.

On several occasions, either while stopped or during acceleration after a stop the engine stalls. sometimes on city streets and twice on a freeway onramp waiting for the metering light. the dealer has said on numerous occasions that they can't "reproduce" the problem so there is nothing they can do.

2009 ford escape liftgate glass hinges have excessive corrosion and the right hinge has broken off and crumbled at the center of the hinge. this occurred at 150,000 miles. this occurred when about to drive off after leaving a shopping plaza. the window then is only supported by one hinge, and the lift support bars.

Electronic throttle body is malfunctioning causing vehicle to not shift properly and causing the vehicle. this has happened on the freeway out of the blue and almost caused an accident. when the vehicle is shut off the light goes out and comes back on while driving sometimes same day, sometimes a couple days later. unless the light is on the code cannot be obtained.

Wrench light keep coming on in motion

Tl* the contact owns a 2009 ford escape. while the vehicle was stationary, the hinges of the rear window disintegrated and caused the glass to become unstable in the vehicle. the vehicle was repaired by the contact. the manufacturer was made aware of the issue. the failure mileage was 92,000. the vin was not available.

My ford escape has intermittent stalling or seems like loss of power, car will stay on but seem like it wants to stall. if trying to give it gas it does not respond. once turned off and then on again it works like normal until it happens again. it can happen at take off or while on the freeway going with the speed of traffic all of a sudden. at first i thought it was nothing but as time has passed it has become more regular and now i am having to get it repaired.

Takata recall while driving on the highway at 60 mph, my 09 ford escape completely slowed down on me. i pushed on the gas to make the car speed back up but was unable to. i went from 60 to 30 mph in a very short amount of time. i was luckily coming up to a speed zone of 45 mph, but i coasted until i was able to turn off the highway. i came to a complete stop and my rpm continued going up and down. i eventually turned off the vehicle and let it sit for a minute. i then turned it back on and drove under 45 mph the rest of the way home. it was very scary as i had my two children in the car.

The power steering suddenly stopped working. it did not work for over 2 hours. after stopping and turning off the car for 5 min., the power steering began working again.

Wrench light illuminated on instrument cluster and vehicle went into "limp mode", and could not maintain speed above 20 mph. this occurred while driving at freeway speeds and was very concerning. i drove home in the right hand lane, with hazards on, along back roads to avoid interstate speeds. car actually dropped to less than 10 mph while driving up hill. took it to my dealer who confirmed that the throttle body was bad. they said that ford would not cover the costs, estimated at $400.

No warning that something was wrong. was told it could have happened on the highway at a high rate of speed. which would have made it impossible to steer and could have caused life threatening injury of possibly death. the car was parked on friday, sat over the weekend and when i went in to start it on monday and drive it to work the steering wheel was hard to move and the tires stayed stationary. towed it to the dealer and was told the steering column broke and needed to be replaced and it wasn't under warranty anymore and the recall that is out there was not applicable for this specific problem with the steering column. they dealer said it would cost approx $1,400.00 to replace the steering column. it was never in an accident and was never part of theft. it is 9 years old, never towed anything and not driven hard.

Car lost power and was only able to chug home. not able to drive up hill. car was driving at about 40 mph when suddenly lost throttle response a check of engine code shows throtle closed

Was driving at approximately 20-25 mph, slowing down when car lost power. wrench light came on first time this happened. pressing accelerator did nothing. car continued to slow down to a stop with car still running, albeit hesitating and "idling rough". turned car off and back on. car started back up and ran ok but did the same thing the next day, but this time the wrench light did not come on. online research indicated it was likely the throttle body, which had potential for dangerous situations, citing possible sudden deceleration. so i took the car to a local ford dealer to fix it, but they did not fix it. instead they "fixed" a different code they said showed up on the computer and did not even address the throttle body issue. the same thing happened two days later but, again, no lights came on. the third time it happened, the same thing occurred twice within 2 miles. apparently it's still the throttle body i asked the dealership to fix a month ago that they did not fix. so now i'm out $600 to the dealership, and the problem is still not fixed. on all occasions, the car was being driven on side city streets at a fairly slow rate of speed, not exceeding 25 mph. and fortunately traffic was clear so i could pull off to the side of the road to get the car re-started safely.

Just driving normally and car stalls out--supposedly a failed throttle body.

Radiator fan is constantly running at high speed even when engine is cold. when turning on the ac for the first time this year a cloud of something came out of the vents which startled the driver and could have caused an accident if in a congested area. ac is now blowing warn air only. this same issue is noted numerous times in online forums from other 2008 - 2011 ford escape owners.

Tl* the contact owns a 2009 ford escape. while driving approximately 45 mph, the vehicle suddenly shut off without warning. after restarting the engine, the vehicle operated normally. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 69,000.

The vehicle has been leaking fuel since feb. 2016 the engine light came on and i've replaced the evap. canister due to the leak, the seal with it as well, and the canister purge valve. all this work was done at 2 different ford dealerships. i was still leaking fuel and wrote to ford who told me to take it to the dealership and they would fix it gratis. at the dealership they told me it was the gasket going into the tank and that "should" take care of the problem. it didn't. gas fumes still filled my car, and leaked gas all over the ground wherever i drove or parked. i returned to the dealership and told them i was still leaking fuel, but no engine light as in the last visit. they could smell it and see it had soaked the rear end of my vehicle. this time the mechanic told me there is a plastic ring around the top of the tank that was cracked and i would have to replace the whole tank and system for approximately $1000 additional on top of what i had already replaced. i asked him how all these mechanics could miss this?? and how can it crack if it's so tight in there unless the vehicle had been in an accident or is there a design flaw, or a failure of the part itself because of some problem in manufacturing. the car leaks while parked, in motion, and fills with gas fumes. i am terrified i may hit a pot hole and blow up. myself i don't mind, but i have my 2yo grandson with me and that is just scary as all get out. and there is no engine light that comes on for this. he tells me the part seals as the system compresses when starting and the gas expands with heat that's why the overflow.that may explain some, but i lose a tank of gas every 2-4 days. if the break is at the top how is the gas leaving my tank in such extraordinary amounts? and the only people who serviced that car were ford "mechanics".computer illiterate for uploads, but i have documentation& pics

Power steering suddenly quit working while driving! after researching issue on internet, escapes have had several recalls on different model years involving steering., but not my 2009. it is obvious the problems with the steering has been going on many years but ford has not corrected. if my son had been driving when it went out, i shiver to think what may have been the outcome. steering issues are very serious safety problems. come on ford fix the escapes issues.

While driving the escape the steering wheel just locks up in the middle of driving. i have to get the escape to the side of the road and shut it off and restart to get the steering wheel to unlock. have taken it to a ford dealership and they say it's not on recall so they cant fix it. they did clean the wires and said it should be fine, but it still did it again.

Tl* the contact owns a 2009 ford escape. while attempting to park the vehicle, the steering wheel became difficult to maneuver. the electric power steering warning light illuminated. the failure occurred constantly. the vehicle was taken to the dealer where it was diagnosed that the torque sensor failed and needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was made aware of the failure. the failure mileage was 101,000.

Steering wheel began shaking while the vehicle was stopped and at low speeds while driving in rush hour traffic. the shaking stopped for 1 day - then began again. two days following the dashboard sensor read - power steering assist fault. power steering failed at this time. i contacted ford - as i believe this to be directly related to a large recall 14s05 1.3m vehicles. ford courtesy cas9191445. ford has denied this is related to the recall - advising this vehicle vin does not match the referenced vin's- however i am experiencing the noted issues. what assistance can the nhtsa provide adding this vehicle into the recall. i contacted local ford dealerships in hope of receiving assistance/guidance - this also was unsuccessful. ford has referenced tsb no. 14-0016

Tl* the contact owns a 2009 ford escape. while driving 30 mph, the liftgate window detached and fell to the ground. the failure occurred without warning. the vehicle was taken to the dealer where it was diagnosed that the liftgate window hinges were defective and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 64,000.

Tl* the contact owns a 2009 ford escape. when the vehicle was started, the power steering column shook uncontrollably. the vehicle was taken to the dealer where it was diagnosed that the column assembly steering was defective and needed replacement. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 88,457.

While driving vehicle normally, all of the sudden without warning the wrench indicator warning light turns on, and there's immediate loss of power. motor begins to struggle, and there is no response when hitting the gas pedal. struggles to even make it to getting to the side of the road to avoid traffic accident. after turning off vehicle, waiting a couple of minutes, then restarting vehicle, it will drive normally again, & the wrench light is no longer there. however, this scenario keeps occurring. it started happening about once a week, then a couple of times a week, & then to several times in a single day.

Tl* the contact owns a 2009 ford escape. while driving at various speeds, the steering wheel became difficult to maneuver. the vehicle was taken to the dealer where it was diagnosed that the power steering instrument cluster module failed and needed to be replaced. the vehicle was not repaired. the contact mentioned that the failure occurred after the vehicle was serviced under nhtsa campaign number: 14v824000 (steering). the manufacturer was made aware of the failure. the failure mileage was 133,414.

I had my evap canister leak which i paid to have replaced approximately 100 miles ago on this vehicle due to a gas leak. now i've been told they have to replace the seal because it is leaking fuel around this evap canister and it's a "closed" system. they claim the seal blew because of the system when they put in the new evap canister. they offered to do this for an additional $178.60 at ford's quick lane service. when they replaced the evap canister why didn't they redo the seal then? they claim it didn't show on the codes in the computer. yet the gas smell never went away and i found gas under my vehicle everyday from before and since the "repair" of the evap canister. i was away and when i returned i called them and took it in and that's when i was given this information. they also tell me other internal seals can also go when they change this evap canister. i get the "privilege" of paying them each time they do a repair twice! one for whatever they replaced the evap canister which they swear was the only problem and then when it didn't reseal the system the seal blew. i find it very hard to believe they couldn't have seen or known about this seal from this happening before. and even if they didn't or couldn't, why wasn't the seal replaced as a precaution to their sealed system. my vehicle is a 2009 ford escape, and it has been in their shop for more repairs than i care to remember. every time they fix one problem another one miraculously appears within 100 miles or so.

Tl* the contact owns a 2009 ford escape. while driving approximately 45 mph, the steering ability seized. the dealer diagnosed that the power steering column needed replacement. the contact also stated that the vehicle was repaired under a recall for the power steering back in august of 2015. the manufacturer was notified of the failure. the vehicle was not repaired. the nhtsa campaign number was unknown. the approximate failure mileage was 150,000.

Tl* the contact owns a 2009 ford escape. while driving 30 mph, the abs, brake, and traction control warning lights illuminated. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the abs control module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 21,300. updated 04/14/16*lj *cn

Having problems starting vehicle. must push key in very hard, so much so that your hand will hurt, in order for it to start. sometimes it starts, sometimes it won't. has left my family stranded on more than one occasion. acts like you can't push in key in far enough to make it start. sitting under my carport now, unable to start and unable to pay the $500.00 plus repair cost. not very happy right now!

Tl* the contact owns a 2009 ford escape. the contact stated that while the driver was driving at an unknown speed, the steering wheel seized without warning. the failure recurred two times. the vehicle was taken to an independent mechanic where the failure could not be duplicated. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 14v284000 (steering). the failure mileage was approximately 70,000.

Tl* the contact owns a 2009 ford escape. the contact stated that while driving at 30 mph, the windshield was blurry and unable to view the road. the contact mentioned that he felt that the failure was due to the laminate being exposed and that the failure worsened with direct sunlight. in addition , the failure worsened when driving at night and the headlights of another vehicle encountered the windshield. the contact was a certified mechanic, who diagnosed that the laminate was coming loose from the windshield and that the windshield needed to be replaced. the manufacturer was made aware of the failure. the failure mileage was 78,000.

I took my ford escape into ford to get the steering recall done and they reprogrammed it and 2 weeks after the steering became worse so i took it back into ford and they are now tell me that the steering column needs to be replaced and that was part of the recall and will not do anything about it recall number 14s05 they steering wheel is jerking uncontrollable and all over the road the wheel jerks all the time

While driving my power steering locked, making it extremely difficult to steer the vehicle. i managed to pull over stop the vehicle and restart the vehicle at which time the symptoms went away but happened again when i stopped the vehicle and restarted to drive home.

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Tl* the contact owns a 2009 ford escape. the contact received a recall repair for nhtsa campaign number: 14v284000 (steering); however, the power steering failed. the failure occurred after the repair. the contact took the vehicle to the dealer who stated the failure was not related to the recall. the manufacturer was made aware of the failure. the manufacturer stated that the vehicle was not included in the recall for which it was previously repaired. the vehicle was not diagnosed nor repaired. the vin was invalid. the approximate failure mileage was 75,000.

Before 6/18/15 randomly while driving any speed my vehicle had a wrench warning light illuminate and loses complete power along with steering, the car shuts off completely you have to turn ignition off and restart. it would run fine for several days and then randomly happen again or possibly multiple times in a day. 6/17/15 - i brought vehicle to ford dealership to fix recall (13n03) – tech replaced throttle body for this correction. at the same time they also performed a recall (14s05) – tech reprogrammed pscm for correction. 11/24/15 – was driving my vehicle when the wrench light came on again and the whole steering column froze up. had to stop and turn vehicle off in traffic and back on. no correction to problem the vehicle was immediately brought back to ford dealership. 11/25/15 – i was told the torque sensor needs replaced. i advised them the recall was not properly fixed the first time. i was informed that part is not under warranty according to ford service cite. 11/27/15 – the torque sensor as indicated on their diagnostic testing and replacement of this part failed to fix the problem with the steering being locked up. service tech contacted ford hotline to try and figure out why the problem was not addressed with replacement of the part that indicated as the issue. 11/30/15 – ford service technicians had to work with ford hotline to troubleshoot vehicle. they said now my whole steering column would need replacement. ford said i needed to pay for both parts (which did not fix any problem) and labor. i refuse to pay for any parts. my vehicle has been at dealership with this issue so long my tags are now dead. my car needs a safety inspection and service manager said they could perform the safety inspection and just electronically put the “passed” information into the system. vehicle is not safe and is still at dealership to date.

Tl* the contact owns a 2009 ford escape. while driving approximately 10 mph, the steering lost power without warning. the vehicle was coasted to the side of the road. the vehicle was able to be restarted. the failure was not diagnosed. the manufacturer was made aware of the failure and stated that there were no recalls. the failure mileage was 61,500.... updated 04/11/16 *bf the dealer replaced the entire steering column. updated 04/20/16.*jb

Tl* the contact owns a 2009 ford escape. the contact stated that while the driver was making a turn, the steering wheel became difficult to maneuver. the power steering warning light illuminated. the vehicle was serviced under the nhtsa campaign number: 14v284000 (steering) but the remedy failed to repair the vehicle. the manufacturer was notified of the failure. the approximate failure mileage was 80,000.

Tl* the contact owns a 2009 ford escape. the contact stated while driving approximately 30 mph, the steering wheel seized without warning. the vehicle was taken to the dealer but the failure was unable to be diagnosed. the vehicle was not repaired. the contact mentioned that prior to the failure, the vehicle was serviced under nhtsa campaign: 14v284000 (steering). the manufacturer was notified of the failure. the failure mileage was 92,674.

On january 18, 2016 i paid $2,829.78 for brake repairs on our 2009 ford escape (v6 / 2-wheel drive, with 136,221 miles on the odometer). the brake repairs were required because of a failure in both the abs braking module and the brake master cylinder (please see attached invoice from cornerstone ford), which caused the brake pedal to sink to the floor when brakes were applied. i could not believe that ford had not issued a recall on the vehicle, especially when 2 major brake system parts failed at the same time (i was told by cornerstone ford that they had seen this problem before in the escapes, and replacing only the master cylinder would not fix the problem, because there was fluid blow-by past the seals in both parts). without the brake system fix the vehicle was extremely unsafe to drive, especially in big lake, minnesota winter weather conditions (where i was driving the vehicle at the time of the brake failure). if i had not had the brakes fixed when i did, both my life and the lives of others could have been affected in a chain reaction collision i had on the interstate the next morning, after i had picked the vehicle up from repairs. about 6:20 am on january 19, 2016 i was traveling southbound on i-94 when traffic came to an abrupt stop. i had to immediately hit my brakes as others in front of me also did. the person behind me stopped in time, but the person behind him did not and in turn hit him and pushed him into the back of my vehicle. both vehicles behind me had to be towed from the scene, but fortunately i did not (please see attached traffic report). if the brakes on our escape had failed at the time of this accident (which is very possible, had the repairs not been made) i could have easily plowed into the vehicle(s) ahead of me and put more lives at risk. this is a very important safety flaw in the 2009 escape & should be addressed to save lives.

I received a recall notice number 14s05 involving the power steering, i took the car into brian motors in everett washington on december 16, 2015. recall was taken care. i had no problem prior taking it into the dealer. approximately 2 weeks later i experienced problems with the steering. i returned the vehicle to brian motors in everett washington and was told that the power steering column assembly needed to be replaced. this was one of the repair options listed in the recall. i was then informed that ford had closed the recall and the price of the repair would be approximately 1500$ . after calling ford costumer service in dearborn and being told again that i would be responsible for the repair because the recall had been closed. i have since found out that many owners of this year and model escape have experienced identical problems and received the same response from ford. i believe that there is a defect in the power steering column on 2009 ford escapes and it is fords responsibility to correct the problem. i believe that this could pose a risk of accident to anyone driving this car and that ford needs to address this immediately.

My 2009 ford escape on jan 29,2016 went to dealer for oil change service man turned key for mileage a message read power steering assist fault he said i wonder why this is showing? he fiddled with a few buttons and dismissed it. left car for oil change returned picked up went to apt. for front brakes and tire rotation left driving about 10 miles per hour suddenly felt a shaking in steering wheel then loss of power steering nearly ran into a curb got control drove to near auto store looked for fluid stick was not one, went back to dealership told them my power steering just went out? they said we never heard of this before? another service man came listened said he had a truck in a month ago same thing cost customer $1500 i was shocked left went home my wife suggested i go to a auto mechanic a block from us i did he did research while i was there, he found a recall in 2014 for 2008-2011 ford escapes for power steering loss. i went back to dearlership took the print out of safety recall they did something on their computer found they had done a computer reprograming in aug 2014 and sorry the recall for us was closed. i did not receive a letter but the service dept in aug 2014 when having a regular oil change they performed this reprogramming for this recall which after now leaves me unable to get help. they recently explained since they did their duty at that time and found nothing than that closed the safety recall for our faulty power steering now gone. i asked them what if you had not done that reprograming in aug 2014 and now my power steering gone would i now be able to get it fixed under the recall he said yes! this seems to me like a scam to all their customers, they knew exactly the problem and knew i may have a loss later on and covered their a ss es . they have quoted me $1300 to replace steering column, rack, tierods. the owner of the dealership said to c

Significant vibration in the steering wheel and intermittent loss of power steering. although the vehicle was covered by recall 14s05, ford is unwilling to replace the torque sensor because they "reprogrammed" it and closed out the recall in august 2014, which they claim fixed the problem. obviously, it did not fix the problem.

Tl* the contact owns a 2009 ford escape. while driving approximately 30 mph, the steering wheel seized without warning. the failure recurred numerous times. the vehicle was not diagnosed or repaired. the vehicle was previously repaired under nhtsa campaign number: 14v284000 (steering); however, the remedy failed to prevent the failure. the manufacturer was made aware of the failure. the failure mileage was approximately 150,000.

Tl* the contact owns a 2009 ford escape. while driving 60 mph, the steering wheel began to shake violently and became inoperable while the power steering assist light was illuminated. the vehicle was taken to a dealer where it was diagnosed that the steering torque sensor failed and needed to be replaced. the vehicle was not repaired. the contact stated that the vehicle was repaired under nhtsa campaign number: 14v284000 (steering). the manufacturer was not notified of the failure. the failure mileage was unknown.

Tl* the contact owns a 2009 ford escape. while driving approximately 55 mph, the contact felt the steering wheel becoming stiff. the contact was able to merge over to the shoulder and, when the vehicle slowed, the steering seized. the vehicle was diagnosed that the torque sensor needed to be replaced. the contact was able to exit the highway and had the vehicle towed to the dealer. the manufacturer was notified. the approximate failure mileage was 88,000.

Tl* the contact owns a 2009 ford escape. the contact stated that while driving approximately 25 mph, there was a loss of power steering without warning. the steering wheel became extremely difficult to turn. the vehicle was maneuvered to the side of the road where the engine was turned off. after the vehicle resumed in operation the failure continued. the vehicle was taken to the dealer and the power steering control module was replaced. the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure. the failure mileage was 94,000.

2009 ford escape 3.0 246,000 miles, have had all recall items replaced. problems with starter continuously engaged, spark and melt positive wire. replaced starter, tumbler and ignition module. 5 months later same event occurred. starter continuously engaged, smoke and sparks from replaced starter. mechanic replaced starter, starter solenoid and ignition module located directly behind ignition tumbler. still having same issue with starter running continuously, mechanic suspects possible wiring harness compromised from previous high voltage drain damage. replacement of wiring harness may be the only option to correct issue.

Tl* the contact owns a 2009 ford escape. while driving approximately 25 mph, the vehicle shook severely while idling. the vehicle was restarted and the power assist fail warning light illuminated. the vehicle was driven to repair shop who diagnosed that the sensor module or steering column needed to be replaced. the vehicle was towed to a dealer where it was diagnosed that the steering column needed to be replaced. the dealer indicated that the vehicle was previously serviced under the recall. the manufacturer was notified. the vin was unknown. the approximate failure mileage was 102,000.

Tl* the contact owns a 2009 ford escape. while driving approximately 40 mph, the power steering assist fault warning light illuminated on the instrument panel. the vehicle was not diagnosed or repaired. the manufacturer was notified. the approximate failure mileage was 92,477. updated 04/20/16*lj *cn

Tl* the contact owns a 2009 ford escape. the vehicle was repaired according to nhtsa campaign number: 14v284000 (steering), but the failure recurred. in addition, the vent controls failed to work after the dealer replaced a cylinder and the ignition switch. the vehicle also violently shook, which caused the steering wheel to become extremely unstable while driving. the vehicle was taken back to the dealer where it was diagnosed that the torque sensor was faulty and needed to be replaced as well as the steering column. the manufacturer was notified and refused to provide a good will option for the contact. the approximate failure mileage was 136,400.

Tl* the contact owns a 2009 ford escape. the contact stated that three months after the vehicle was serviced for nhtsa campaign number: 14v284000 (steering), steering wheel seemed slightly detached and the steering was difficult when in reverse and attempting to turn the vehicle left or right. the contact mentioned that there was no failure experienced prior to the recall remedy being performed. the vehicle was taken to the dealer, who was unable to diagnose the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 102,402.

Tl* the contact owns a 2009 ford escape. while exiting the vehicle, the contact noticed a vapor leak from the fuel tank that evaporated. the contact also stated that the fuel system warning light illuminated on the instrument panel. the vehicle was taken to a dealer where it was diagnosed that the fuel assembly needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 130,000. the vin was not provided....updated 02/03/16 *bf ..updated 03/15/16 *bf updated 12/12/2017*js

Tl* the contact owns a 2009 ford escape. while driving 10 mph and making a turn, the steering wheel became difficult to turn and the steering failed without warning. the vehicle was taken to a dealer where it was diagnosed that the torque module in the steering column needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 129,000.

Several times upon starting my 2009 escape, the power steering would not work. it was like trying to steer the car when it was not started. after shutting the vehicle off and re-starting several times, the power steering would then work properly. a ford dealer said that the only fix for this problem was to replace the steering column. even though my vehicle had less than 36,000 miles on the odometer, ford would not cover the cost. i decided to have the problem repaired for fear that the power steering would quit while driving. i had to pay $1137.07 out of pocket to fix the problem. i am the original owner of the escape

After only about 36.000 miles, the pcm computer controlling everything in the car suddenly failed. luckily it happened while parked and not on the road which would have been catastrophic. it appears this is a known problem with ford escape vehicles in the past and presents a potential safety risk if the failure occurred while driving. there was no forewarning of this failure.

Steering wheel is extremely stiff and very difficult to turn, especially at slower speeds; error code b1342; suspect failed torque sensor

Tl* the contact owns a 2009 ford escape. the contact stated that the steering wheel was difficult to maneuver without warning. the vehicle was towed to an independent mechanic where it was diagnosed that the steering column failed. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vin was not included nhtsa campaign number: 14v284000 (steering). the vin was not available. the failure mileage was 96,000.

Tl* the contact owns a 2009 ford escape. the contact attempted to start the vehicle however, the vehicle failed to operate. the vehicle was towed to the dealer where it was diagnosed that the power train control module would need to be replaced. the vehicle would be serviced within a week when the part became available. the manufacturer was notified of the failure. the approximate failure mileage was 36,000. the vin was unavailable. updated 02/19/16*lj

Takata recall since i purchased my vehicle i had a problems with power steering i learn to cut the vehicle off and restart.my car was service at adamson ford in birmingham alabama for a power steering recall it is worst now i cannot cut it off it is hard than before to turn i return back the service advisor stated the problems with power steering has been performed already he stated a sensor harness pulled loose but i am return to adamson today 11/30/15 i called before thanksgiving the service advisor no tech. available until monday 11/30/15.my car i power steering is worst now before going to get recall ..this is the third time 11/3/15 and 11/16/15 will return 11/30/15.i only have one car i need my car fits or like it was before i could turn off and restart.

Tl* the contact owns a 2009 ford escape. the contact stated that while driving approximately 70 mph, the steering wheel seized as the electric power steering warning light illuminated. the vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. the vehicle was not repaired. the contact mentioned that the failure occurred after the vehicle was serviced under nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure. the failure mileage was 160,000. updated 09/30/16*lj; updated 04/30/18*jb *tr

My 2009 ford escape has difficulty getting enough momentum to accelerate on the highway, this is a daily struggle. yesterday i was trying to pass an 18-wheeler as it was drifting into my lane; as i eagerly pressed on the gas my car jumped and continued to coast at the same speed. earlier this month, i had to decelerate from 40 mph to a fairly abrupt stop and my car was unable to. i just had my brake pads replaced so i knew that wasn't the problem, my car jolted a total of 7 times before coming to a complete stop. i almost crashed into the car in front of me. every time i drive my car it sounds like its going to fall apart, the rattling coming from the suspension is constant. i get my ford escape checked up every month, because of all the problems i have. this car is a hazard to my safety, and i do not feel comfortable driving in this rolling plastic death trap. it's infuriating that the government claims a defective electronic throttle body to be not harmful enough to have a recall. i could have died from in both instances which i specified in this complaint, something needs to be done about this.

2009 ford escape power steering failure. this occurs while driving at all speeds with no warning and also on start up of the vehicle. vehicle was serviced under ford safety recall 14s05 and torque sensor was replaced and the epas software reprogrammed. exact same symptoms of power steering failure have recurred, this time diagnosing as power steering control module needing replacement and thus the entire steering column. ford has declined to service vehicle under safety recall 14s05 due to the torque sensor already being replaced. the power steering control module is, however, listed under the safety recall. i was told by the local dealership that did the original recall work and ford customer representatives that this is now not covered under the recall because of the torque sensor already being replaced under the same recall. however, prior work done under the recall was inadequate in solving the issues.

Throttle body assembly failed causing the vehicle to idle during driving mode. the vehicle would "limp along" without any response to pressing down the accelerator. turning the vehicle off and then starting it again would correct the problem for a while until it occurred again.

My ford escape electronic power steering has been acting erratically. it seems to work fine sometimes, but then turns off at other times. this makes it extremely hard to turn the vehicle.

Tl* the contact owns a 2009 ford escape. while exiting the vehicle, the contact noticed fuel leaking from the tank. the vehicle was taken to an independent mechanic where the contact was informed that the fuel tank was rusted. in addition, it was diagnosed that the fuel tank needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 121,000.

A few times in the past week i have driven my vehicle straight from a parked location only to find i have no power steering 40-50 yards into the trip. this has almost caused an accident. when i pull over and shut off the vehicle, the problems usually goes away, or goes away after several shutdown cycles. my vehicle was part of recall 14s05, and received a software update in 2014. since then the steering has been noticeably different and sometimes shaky when braking at highway speeds. even worse, ford is not honoring the recall. i went into a dealership today and they informed me the recall was closed out and there was nothing they could do free of charge, even though much of what i've read from this investigation is that the software update only pushed off the problem and did not fix it. i am very certain the problem is a torque sensor based on the discussion here. it appears ford has no care in fixing a critical safety problem, and is in fact, trying to cover it up with software and passing it off as usual wear and tear.

Tl* the contact owns a 2009 ford escape. the contact stated that while driving at approximately 35 mph, the accelerator pedal became stuck causing vehicle to accelerate. the contact indicated that the speed increased to over 65 mph. the cause of the failure was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 70,000.

Tl* the contact owns a 2009 ford escape. while making a right turn at approximately 10 mph, the steering wheel became difficult to maneuver without warning. the vehicle was taken to a dealer where it was diagnosed that the power steering control module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 14v284000 (steering). the failure mileage was unknown.

Tl* the contact owns a 2009 ford escape. while driving approximately 60 mph, the steering ability seized. the contact pulled over to the side of the road. the vehicle was started again and the power steering returned to normal. the contact called the dealer who performed a software update on the vehicle and was advised to call headquarters. the vehicle was not repaired or diagnosed. the manufacturer was notified. the vin was invalid. the approximate failure mileage was 87,000.

Loss of power steering at highway speeds

Tl* the contact owns a 2009 ford escape. the contact stated that the vehicle was repaired under nhtsa campaign number: 14v284000 (steering). after the recall repair, the vehicle experienced a failure in the power steering assist system. prior to the recall repair, the vehicle was diagnosed with having no fault code prior to the remedy being performed. the manufacturer was notified of the failure. the approximate failure mileage was 138,000.

Tl* the contact owns a 2009 ford escape. while reversing the vehicle and shifting into drive, the steering wheel seized. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 110,000.

Tl* the contact owns a 2009 ford escape. while driving at an unknown speed, the power steering failed without warning, which made it difficult to steer the vehicle. the vehicle had to be turned off and restarted in order to resume normal operation. the contact mentioned that the vehicle was previously repaired according to nhtsa campaign number: 14v284000 (steering). the vehicle was taken to the dealer. the technician diagnosed that the steering column needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 79,000.

Tl* the contact owns a 2009 ford escape. while driving 35 mph, the power steering failed without warning. the manufacturer was made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 30,000.

Vehicle was subject to ford recall #14s05 which dealt with a torque sensor in the steering column. at the time we took it in there were no codes reported so the dealer performed the recommended service and reprogrammed the software. approximately a month later my wife experienced a power steering failure on the way to work. we took the vehicle to the dealer who found the code for the torque sensor and replaced it but this did not resolve the issue. after consulting ford it was recommended to replace the entire steering column. i was advised by my dealer that the initial recall work did not fix the issue and this was the needed repair but that it would not be covered since they had performed the initial recommended repair(reprogramming of the software). at this point even my dealer agrees that the initial fix is inadequate and it should be a complete replacement of the steering column but ford will no longer honor the recall since it was "fixed" once.

Car sputtered out as i pulled into traffic.

Power steering has gone out have replace front inner bearing,transmission lines, keep up on all my maintained records since i bought the vehicle in sept 2014' and have all other maintain economic records.

Power steering has gone out three times without any warning. the car was in motion each time the power steering went out. twice on the highway and once backing out of the driveway. service center at mullinix ford in mobile, al said it was an electronic problem and would cost $698 plus tax to fix the problem. doing research, i see there are several complaints concerning this same problem and ford is not concerned with the safety of its car owners. i have been a ford car owner my entire life and this makes me wonder why!

When starting from a stopped position the car will stall out when trying to press the gas to go. the code came up as p2112 when i have had it checked.

My ford escape has a leak somewhere in the roof. the water comes in down the a&b posts and onto the floor. while traveling down the a&b posts it flows over several wires and air bag components, also on the a post side it flows around and possibly into the fuze panel. the floor of my vehicle is always soaked and everytime it rains it becomes re-soaked. i have looked online and it appears several thousand escapes have similar problems.

Tl* the contact owns a 2009 ford escape. while in reverse, the power steering failed. the failure recurred three times. the vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 73,000.

Tl* the contact owns a 2009 ford escape. while driving 20 mph and making a right turn, there was an abnormal noise underneath the vehicle. the traction control, abs, air bag, and eas warning lights illuminated. the vehicle was taken to a dealer who diagnosed that the clock spring needed to be replaced. the vehicle was repaired under nhtsa campaign number: 14v373000 (air bags, electrical system). the clock spring was not replaced. the manufacturer was notified of the failure. the failure mileage was 99,000.

The first two times the problem happened were immediately after backing out of my driveway, going to work. i put the transmission in drive and accelerated. almost immediately the car lost power and slowed--putted along as if it were running on 2 cylinders. i stopped, turned off the engine and waited perhaps 20-30 seconds, then restarted the engine. then engine then ran fine, and i continuted on my way. yesterday, however, the problem struck 3 times as i was driving home from work. each time, i tried the above response, and it worked--for a short time. i live about 4 miles from work, and the problem arose 3 times in the approx. 15 minutes it takes to drive home. my wife mentioned that the problem struck when she was driving the car the day before.

I have a 2009ford escape purchased used in may 2014. last night when driving home my car stalled as if it were not getting gas. we were almost hit by another car because of this. i called ford this morning and they say they "cannot" do anything because the window to get them fixed ended january 2015. it infuriates me that ford and nhtsa is aware there is a problem but my children and i could have been killed because they did not issue a "true recall" and now refuses to do anything to correct the problem. this is not acceptable!!?!

Power steering failure: following the first occurrence (14 aug 2015) there were several other instances within the next couple of days whereby i lost power steering again and had to revert to manual steering. nine months ago ( 10 dec 2014) i had my car serviced at ford's expense for their recall 14s05 that related to their "electrical power steering" defect which only amounted to a computer code reprogram. then on august 26, 2015, after several more failures, i had my car serviced for the power steering failure in which case the steering column assembly and the housing had to be replaced at my expense which i didn't think was fair. recall 14s05, to me, was a quick fix which did not address the root of the problem. an attempt to have ford accept responsibility was not successful and i had to pay for the service which was quite expensive. i am hoping for a recall concerning this defect since i have read many more complaints (same problem) from other drivers with the same make and model and if so, qualify for reimbursement. thank you for your time *tr

I have had my 2009 ford escape in the ford dealer 5 times for nhtsa # 10055321. this week will be 3 times in the last 3 weeks. i don't know how this is not a recall. ford themselves said it happens on like every escape.

In february of 2015 i took my vehicle into al piemonte's arlington heights ford in arlington heights, illinois because our power steering had been going out intermittently while driving. they said it just needed a computer update relating to recall 14s05. last weekend the power steering went out completely and never came back on. there was no warning, no indicator light or sound as referenced in recall 14s05. i reluctantly drove it into the closest dealership, golf mill ford in niles, illinois. to be proactive, i called ford customer care at 800-392-3673 and explained what was going on. they created a "case for me" and said to wait to hear from the service manager at the dealership. he called me last evening and said that ford won't honor the recall because it had been "cleared" and they wouldn't cover any portion of the repair which will be around $1200 (to replace the steering column assembly). i've had to get a rental vehicle as well. i called ford customer care last night and asked how they made that decision. the agent said it was the warranty department but they only will speak with the dealership. i asked for a supervisor or manager and they said no was was available. i asked if i could get a call back from one and the agent said his system went down so there was nowhere to save the information. today i called ford customer care again and explained in detail specifically that if i hadn’t brought it in back in february they would be honoring this recall. also the update done in february did not even work.there was no indicator light or sound when power steering went out.  

Probleme come in the morning after a small run to corner store. 2 monts before fore update de trottle software. for the recal.

Tl* the contact owns a 2009 ford escape. while driving approximately 60 mph, the vehicle intermittently accelerated without the accelerator pedal being depressed. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 125,000.

When driving the traction control light, brake light, and abs light came on. these light will not go out. taking it to a mechanic, they tell me it is the abs module. the test cost $100. to replace the module will cost $1395. should this not be a warranted item for safety? the shop told me that the abs and traction control will not work until the module is replaced.

Vehicle stalled and went into "limp-home" mode after accelerating from a stopped condition.("limp-home" mode is a mode programmed by ford engineers to only allow the vehicle to move forward under limited power, generally only 1-2 mph.) i later found out that this was due to a faulty electronic throttle body. the vehicle then stalled an additional two times about two weeks apart from the first incident. i was able to use my own obd ii code scanner to detect the error code p2111. i found out that this component was determined to be faulty and ford motor corporation issued an extended warranty coverage for this component. however, ford will only replace this part if they are able to document the error code themselves on their code scanner. the problem lies in the design of this vehicle in that it won't store this particular code. when the vehicle stalls, the only course of action is to turn off the ignition and turn it back on in hopes of resetting the trhottle body. this works but it cancels the error code. the driver is forced to employ this technique to continue their travel or faced with the option of waiting for ford to come and scan for the code themselves. if this happens after normal work hours, this of course is not an option. the fact that this error code erases itself in an attempt to get the vehicle moving again is a catch 22 situation and one that ford should correct. i was forced to purchase my own replacement throttle body since ford would not replace it.

I was driving to work and going around a winding part of the road. i was coasting due to the multiple consecutive turns when my car shut off while going approximately 20 mph. luckily traffic was light and i was able to shift into neutral and restart my car while coasting. since this event it has happened approximately 30 times, always around low or idle speeds and more often after running longer. i purchased this car second hand in march of 2015. i have never had such a frustrating problem or unsafe feeling with or while driving a vehicle.

Tl* the contact owns a 2009 ford escape. the contact received notification of nhtsa campaign number: 14v284000 (steering). the vehicle was taken to the dealer and they indicated that the repair was not required. the dealer did not indicate if the software was updated for the power steering control module (pscm) and the instrument cluster module nor did they specify if the torque sensor signal had a failure. months later, the power steering failed and the steering wheel became extremely tight and difficult to turn left or right. the failure had to apply force to the steering wheel in order to turn. the vehicle was taken back to the dealer where it was indicated that the steering column needed to be replaced. the vin was not available. the manufacturer was notified of the failure. the failure mileage was not available.

Vehicle surged then stalled, with absolutely no response when pressing on the accelerator. the vehicle stuttered until we came to a complete stop and shut the vehicle off. vehicle started and operated without incident until july 7, when it displayed the same issue (this time, the vehicle stalled on the highway while cruising at a constant speed, which presented a dangerous situation). when calling the local ford dealership, they indicate that they would have to inspect the vehicle, but that they may not replace or repair anything. very unsatisfactory response considering that there may have been an accident due to the faultiness of their vehicle.

Tl* tl the contact owns a 2009 ford escape. the contact stated that while driving at an unknown speed, the power steering failed. the vehicle was towed to the dealer. the technician diagnosed that the steering column malfunctioned and needed to be replaced. the vehicle was not repaired. the contact mentioned that the vehicle was previously repaired under nhtsa campaign number: 14v284000 (power steering). the manufacturer was not made aware of the issue. the approximate failure mileage was 54,342. the consumer stated he took the vehicle to the dealer anyway to have it inspected, even though he wasn't experiencing any problems. however, a year later, the steering failed while driving. there were no chimes or trouble lights before the power steering failed. the vehicle is currently displaying trouble code b1342. the consumer reminded the dealer about the recall. however, the dealer stated the vehicle was not listed on the nhtsa website as being recalled. the consumer was informed the vehicle was previously looked at, during the time of the recall. the cost to fix the vehicle was $1327.90

When attempting to close the rear widow glass literally exploded prior to actually shutting

Was accelerating from a stop and the engine stalled. this is the second time this has happened in the last 2 months. throttle body had been replaced a couple of years ago, so concerned this is a different issue.

Lost power while driving in the middle lane on rt. 17 south near ramsey nj. engine was still on but rpm`s was very erratic. wrench warning light came on the check engine light came on. issues with electronic throttle noted on web sites for ford escape models. updated 10/01/15*lj

Tl* the contact owns a 2009 ford escape. the contact stated that the fuel cap warning light illuminated. the vehicle was taken to the dealer. the technician diagnosed that the fuel cap malfunctioned and the transmission developed a leak. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 125,000.

Tl* the contact owns a 2009 ford escape. while traveling approximately 30 mph, there was a sudden loss of power steering without warning. the contact had to merge to the side of the road, where the vehicle was turned off and restarted, which reset the computer. the failure recurred. the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was not repaired. the manufacturer was notified of the failure and provided no remedy. the approximate failure mileage was 100,000. updated 8/10/15*cn the consumer stated the vehicle was repaired. a new steering column was installed on 6/11/15. the consumer requested to be reimbursed for the repairs. updated 11/24/2015*js

Rear hatch door mechanism failing to open rear hatch.

I took my vehicle in for the power steering calibration update in march 2015. in may i was driving down a muddy road when my power steering just went out. i was on the edge of the road near a cliff and was trying to maneuver around another vehicle stuck in the mud. it could have been disastrous if i was not going so slowly. i took it to a mechanic who diagnosed it as a computer problem with the torque sensor or power steering module. all fuses, wires, and fluids were good. i was not near a ford dealer so had to drive over 300 miles without power steering to get to a dealer. the dealer told me that there were no problems when they did the update in march and that while there is currently a safety recall on the power steering system it is not for this problem (p2274) and therefore i have to pay for the repair. i did not have any problems prior to completing the recall calibration. ford needs to address this before someone gets killed.

Driving to work which is about 2 miles from where i am located at. my car suddenly loses power, the radio is still working, a/c is still working as well as the engine but i was not getting no acceleration at all and to top it all off, my steering wheel locked on me and 3 lights on the dashboard illuminated: wrench light, oil and engine light. i got the engine light fixed the other week as well as an oil change several weeks back and the wrench was the first for me. i done some research and i see that i am not the only customer with a ford escape with this problem. i called different mechanics, some say its the alternator or it could be the throttle body, but either way i am screwed because ford charges an arm and a leg to fix the problem, but does not refund you if the problem continues to persist. i called my local ford dealership in ft. myers, fl and they told me to make an appointment and pay a $100 for a diagnostic too see what the problem could be, my issue is that i am afraid that i can not even make it to the dealership and i end up in an accident or i pay a $100 for them too tell me that there is nothing wrong with my car(something ford is known for). i hope something is getting done with this problem, if not ford is going to lose its customers and if so i am going to switch over to dodge.

Washing my car and notice rusted wheel well on rear passenger side. rust is coming through to the outside over the tire. upon investigation, this seems to be a common problems with the ford escape. apparently, this leads to more severe problems with the shocks and other parts breaking. i have only had this car for 5 years and usually ford makes a wonderful product. i am greatly disappointed in this severe flaw and unfortunately will not be able to do anything about it due to cost. hopefully, i will not pay with my life.

Driving to work this morning at 70 mph in the far left lane, car again suddenly loses power, slows way down, no response when pushing on gas pedal and the wrench light was on again. turned on hazards and had to cross 4 lanes of heavy morning commuting traffic to get off the freeway. as i stopped the car, again it acted like it was going to stall out. put the car in park and turned off the motor. turned the car back on, which didn't fire up as usual, but it did restart. put the car in drive and drove to work without incident. i am scared to drive this car anymore! people on the freeway were not willing to slow down to let me over, the kept flying around me. i called two dealerships and explained what was happening and both said they would have to charge me to diagnose the problem regardless of the reported throttle body issues. they told me if the problem didn't happen when they test drove my car or if the code didn't come up that there was nothing they could do for me. i would just have to hope it wouldn't happen again!? *tr

Started accelerating as i was approaching the freeway entrance, suddenly lost power. pushed down on gas pedal and felt no response in acceleration. turned on hazards and crossed two lanes of traffic to get to the side of the road. as i stopped to put the car in park, the car seemed jerky like it was about to stall. put the car in park, tuned off the engine. restarted the car, it didn't fire up right away as it usually does, however it did start. put the car in drive and drove home without further incident that day. *tr

Tl* the contact owns a 2009 ford escape. the contact stated that while driving at low speed, the engine separated from the cradle causing damage to the front axle. the vehicle was taken to the local mechanic for inspection, which located the engine bolts failed due to defective material. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 71,000.

"power steering assist fault" message appeared on dashboard. vehicle was unable to steer left/right due to power steering malfunctioning. *tr

Tl* the contact owns a 2009 ford escape. while attempting to start the vehicle, the power steering assist fault was displayed across the message board. the vehicle was taken to a dealer, who diagnosed that the steering shaft torque sensor needed to be replaced. the vehicle was not repaired. the vehicle was previously serviced under nhtsa campaign number: 14v284000 (steering) the manufacturer was notified of the failure. the failure mileage was 149,000.

In july of 2014 i had the recall performed on my escape for the power steering. a few months later the power steering went out again and i returned it to the dealership that had performed the recall work and was told that if it went out again i would need to have the power steering sensor replaced. a couple of days later the power steering went out again. in april of 2015 i took it back to the dealership to have the sensor replaced and after replacing the sensor he discovered it didn't fix the problem. he spent a couple of days working with ford to figure out what was wrong as all the computers were saying it was the sensor. ford finally said it was the electronic steering column that needed replaced which was over double the price. after talking with the service manager about concerns i had with replacing that at such a high cost i learned that ford knew about issues with the original steering column components and they have changed them in the replacement parts. ford refused to work with the service manager on fixing it for me or working with the cost even though everything pointed too the sensor. ford is at serious fault knowing there are problems with the steering column and just tried to put a band aid on it with the recall that they did issue. *tr

Premature rust above the passenger side rear wheel well. i have taken very good care of this car and have waxed it on a regular schedule but yet the rust has become a problem due to a manufacturing/design defect. (white ford escape). *tr

The check engine light came on; manual did not have cautionary information. further upon checking, there was a technical service bulletin(tsb) issued by ford #-09-13-83. faulty premature failing parts on multiple ford models including ford escape, mercury mariner, ford fusion and mercury milan. what occurs is variable cam timing solenoids (2) fail causing the service engine light to go on. this could result in catastrophic engine failure as these parts control the timing of the motor. ford acknowledges that there is a problem but is not issuing a re-call nor giving any compensation to customers requiring this repair. based on discussions with various dealer maintenance departments and forum on the inter-net, this is a much more wide spread issue that ford is willing to acknowledge. *tr

On december 28,2014 i was pulling out of a parking lot onto a busy main street when my power steering suddenly went out almost causing an accident. i took it into my mechanic the next day and was told it was my battery, which was replaced. on march 25, 2015 i was turning onto a side street when the power steering went out again. this time my alternator was replaced. i am suspicious that everytime something electrical goes, the power steering goes out. i am not convinced the battery or the alternator were defective now. there is a recall for this issue, but my vin says mine is not recalled. *tr

I drive a 2009 ford escape which has been meticulously maintained and is in excellent shape. in march of 2015 i began to notice that puddles of gasoline were appearing under my vehicle. i took it to the dealer immediately and was informed that the fuel tank had rusted through and was leaking. this is arguably one of the most serious safety hazards that can be found on a vehicle, especially for one that is only 6 years old. ford should have adequate measures in place to prevent rust on such a crucial part of the vehicle. *tr

Tl* the contact owns a 2009 ford escape. while driving at approximately 50 mph, the steering wheel seized without warning and caused the vehicle to strike a pothole. the vehicle was towed to a dealer. the technician diagnosed that the front passenger rim and the front suspension fractured. as result, both needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 120,000.

I was driving home on a 6 lane highway yesterday after work. posted speed limit 65 mph. my cruise control was set at 65, i was in a center lane when my vehicle made a loud clunk and the cruise control cut off and i started losing power to the car.the engine was on but pushing the gas pedal did nothing. i was trying to get out of traffic to the side of the highway with cars speeding and swerving all around me. i was petrified. i called the dealer and the car was taken for service today. they told me it was the throttle body and motor and it was on an extended warranty so i did not have to pay for it. the receipt clearly states this is recall notice 13n03. i have now read about this online and you guys are letting ford call this a "customer service satisfaction program". well, you should know that someone is going to be killed. there is no excuse for not notifying customers of a default with a vehicle that endangers people. i never received a recall letter and i could of died yesterday. *tr

Stalled out after stopping at a stop sign. *tr

When i received the recall on the powersteering in the fall of 2014, i took it into a ford dealer where they said it wasn't showing any "codes" but they re-programmed it this was 9/2014. in 2/2015 i started to notice occasionally jerking of the steering wheel while idling. on 2/23/15 it because severe jerking and shaking when the vehicle was in park or idling, i stopped by the ford dealer on 2/25 and they told me it had nothing to do with the warranty. on 3/2/15 i lost all power steering and am now paying $1000 to have the entire power steering column replaced. i have seen numerous similar comments of this problem -- what is ford going to do about it?! *tr

Tl* the contact owns a 2009 ford escape. the contact stated that while driving at 35 mph, the steering wheel was unable to turn left. the contact stated that power steering assist fault was displayed across the message board. the failure occurred on several occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 85,000.

At first steering wheel would vibrate on its own when car was started. i called ford customer care and they said they had never received a complaint about this. i made an appt. to take car to len stoler dealership in owings mills, md. today 3/2/15. when i started the car to take it in my message panel read " power steering assist fault" and the power steering was completely gone! the dealership says the steering angle sensor needs to be replaced and that it requires replacing the entire steering column! i went online and there are many, many complaints regarding this from other ford escape owners. the ford dealerships charged from $1200- almost $1900 to fix this. in may 2014 there was a recall of some ford escapes regarding the power steering issue. i was told my car was not included. there should be some additional recalls for this issue..if you check the internet you will find i am not alone! there are so many complaints i would think that ford would honor a recall and fix this problem before someone is seriously hurt. i was lucky enough to have my husband drive my car to the dealership because i could not navigate turning the steering wheel to get there. thank you. *tr

Tl* the contact owns a 2009 ford escape. the contact stated that while driving at various speeds, the steering wheel seized. the vehicle was taken to the dealer, who diagnosed that the steering column and the torque sensors needed to be replaced. the vehicle was repaired under nhtsa campaign number: 14v284000 (steering). the manufacturer was not made aware of the failure. the approximate failure mileage was 116,000.

Driving about 50mph when the car just stop accelerating. engine still running but no ability to move. a red wrench starts flashing when this happens. *tr

My vehicle stalled and came to a complete stop from normal driving speeds. it continued to drive at about 5mph and then the little green wrench light came on the instrument panel. when turned off and re-started, the car ran fine for the trip home. this problem continues to occur; sometimes it won't happen for a week or so, sometimes it happens multiple times a day. i believe it to be an issue with the throttle body but the ford dealership will not replace it under consumer satisfaction program 13n03 because the computer reads no error code. they, instead, suggest it might be an issue with the transmission... but these are not typical 'symptoms' for a transmission issue and several other owners have reported this exact problem when a faulty throttle body is present. i have contacted ford customer service and hope to have this issue resolved asap as it will happen regardless of whether i am going 10, 40, or 70mph and is incredibly dangerous! *tr

Brake at a light or stop sign at least 3 times when 2009 ford escape xlt wanted to accelerate. *tr

Tl* the contact owns a 2009 ford escape. the contact stated that the recall notice for nhtsa campaign number: 14v284 (steering) was received in october of 2014. the vehicle was taken to the dealer who performed an inspection and updated the software as listed in the recall. the contact indicated that on february 21, 2015, while driving approximately 3 mph pulling into a parking space, a wrench icon sensor suddenly appeared and the power steering suddenly failed causing the steering wheel to become very difficult to turn. after contacting the dealer and the manufacturer, the contact was informed that no additional services would be provided to the vehicle as part of the recall. the approximate failure mileage was 93,000.

Hard to turn at low speeds. *js

Throttle body emissions sensor. eec test codes for throttle position sensors a & b. check engine light started to come on and go off periodically. had is checked out at multiple places over the next year and now is over 80,000 and ford refuses to cover under warranty. *tr

Tl* the contact owns a 2009 ford escape. while driving at any speed, the steering wheel made an abnormal noise without warning. the failure recurred several times. the vehicle was taken to the dealer. the vehicle was diagnosed that the steering sensor needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 174,000.

Tl*the contact owns a 2009 ford escape. the contact stated while driving 45-55 mph the power system assist failure light illuminated. the vehicle was taken to the dealer. the technician diagnosed that the torque sensor needed to be replaced. the contact received notification of nhtsa campaign number: 14v2840000 (steering). the manufacturer was notified of the failure. however, the contact was made aware that the vehicle had been previously serviced under the recall and was no longer eligible for any repairs. the approximate failure mileage was unknown. updated 03/30/15*lj the consumer stated the vehicle was repaired. the consumer requests to be reimbursed the cost of the repairs. updated 6/23/2015 *js updated 02/01/16.*jb

My car will surge forward when i accelerate after a stop. *tr

Ford issued a recall on escapes (recall # 14s05). the recall was related to a problem with the power steering. i brought my car to the dealer to address the recall. at the time i brought it in i was told that because there were no current problems with my power steering they were only required to calibrate it (if there had been problems they would have been required to replace it). less than one month later my power steering stopped working. my car was towed to ford. ford told me that the part had to be replaced and it had to be at my own expense because i had already brought my car in once for the recall (even though it was not replaced then, it was only calibrated). they told me that had i not brought the car in a month before, to address the recall, the replacement part would have been covered under the recall. this policy encourages drivers to not bring their car in if they get a recall in the mail, instead they should wait for the part to fail while they are driving so ford will cover the cost as part of the recall. i also feel like the only reason i ended up having a problem with the steering was because of their calibration. my escape is a 2009 so it's been on the road for 5+ years and less than one month after i bring it in for calibration the fault light comes on and it does not work. i wish i had not brought my car in for the recall and i will reconsider any future recalls. i am not the only one who has had this issue. please make ford issue a second recall so people will do the right thing, which means bringing their car in to make it safer, and getting the faulty part replaced at ford's expense as it should be. *tr

I had taken my suv in for a routine, annual inspection and was unaware of any issues as i have routine maintenance completed on the car in addition to taking it back to ford to fix the various recall/safety items, the last of which was < 6 months prior. my mechanic called to ell me the struts and shocks were completely rusted and at the point of disintegration; the car not only would not pass inspection without a costly repair ($1419.08) but presented an immediate hazard to drive even 2 blocks back to my house or a few miles to the dealer. the mechanic further advised that this is an issue he has seen repeatedly with fords at about the 5 mark. he further shared that in the last case which he had to repair, the parts had disintegrated while the owner was driving and blew out his tires. i do not know if the driver was injured or if the vehicle crashed. i do know that i am very glad my vehicle was inspected and the issue identified before i met with the same fate. i have contacted ford more times than i can count at the dealer level, the regional customer service manager, as well as the general customer service line by phone and have emailed ford customer service (general as well as regional) and have only had one group point the finger at the other in terms of who is responsible for the cost. beyond the cost of repairs, i see this as a serious safety issue i hope someone will investigate before someone is seriously hurt or killed as a result of poor quality parts. i am 53 years old; i do not nor have i ever driven off road. if there is snow, i do not drive an work from home. i do not recall the last time i was within 50 miles of an ocean in the suv so i am not certain what would cause a failure of such magnitude aside from poor quality. *tr

Complete loss of power steering. several incidents. restarting the car sometimes fixes the problem. hard to do while driving! *tr

On the freeway pressed gas-car did not respond, stalling. put it in neutral, slowed, back to drive, rough shaking, hard to control. very scary! got off at the closest exit -car was not responding. 3 passengers. i bought this car 6 days prior-so very scary. *tr

Was entering highway, attempting to merge. attempted to accelerate and it stalled. we were approximately 115 miles from home, and it attempted to stall twice on the way home. took it to local dealer, they tried to diagnose the problem with no luck, kept it overnight to drive it the next day in hopes it would duplicate the issue, but, it didn't. since then, it has done it, probably, twice a year. sometimes it will do it on the interstate, and, sometimes in town. we now have 36000 miles on it. *tr

I brought the car to the marcotte ford. they said the part that failed was the part that was recalled. the service department called ford and they told them they did their part on the recall when they reprogrammed it and will not cover the part. i then called ford and spoke with them. customer relations said they would not be able to do anything either. they would send an email to the service manager and see if he would be able to do anything to help with the cost. the service manager told me he "exhausted all his efforts". i know that i am not the only person who this has happened to and i am now out $1200.00 to fix a part that should have been fixed by the recall. this is unethical at best. *tr

Tl* the contact owns a 2009 ford escape. the contact stated that the vehicle was repaired under nhtsa campaign number: 14v284000 (steering) but the failure persisted. the specifics of the failure were not available. the manufacturer was made aware of the failure. the failure mileage was 88,000. updated 2/24/15*cn updated 9/18/2017*cn

Tl* the contact owns a 2009 ford escape. months after the vehicle was repaired according to nhtsa campaign number: 14v284000 (steering), the power assist fault light illuminated. the contact mentioned that the tpms light illuminated and the dealer reset both codes. the vehicle was not repaired. the vehicle was taken to an independent mechanic for diagnostic testing. the manufacturer was notified of the failure. the failure mileage was not available.

Escape went into limp mode 4 times within the past few months- currently has a field service action number for this problem 13n03, but ford has set such limits.... dealer must be able to duplicate the incident, but with this power loss - it happens when it happens. ford does not want to cover repair until that time. so, i have an escape the stalls... when and were it wants, currently car at the dealer.... never received letter from ford.... *tr

Power steering went completely out.while driving. car had been recall in july 2014, when a update was done for power steering assist unit. that did not correct issue ford dealership in lugoff sc that did service offered no warranty, they inspected it and stated steering parts need to be replaced at a price of $2400.00 i just purchased vehicle less than 30 days when this occurred. from the research i did i am not the only one that has gotten ripped by these faulty vehicles. something needs to be done and a recall needs to be on the steering column and other related parts that cause this issue. *tr

Tl* the contact owns a 2009 ford escape. the contact stated that when making a left or right turn, the steering wheel became difficult to turn without warning. in addition, the contact stated that there was an abnormal noise and vibration coming from the steering wheel. the vehicle was taken to a dealer where it was serviced under nhtsa campaign number: 14v284000 (steering) however, the failure recurred. the vehicle was taken back to the dealer where it was diagnosed that the steering column needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 105,000.

Tl* the contact owns a 2009 ford escape. the contact stated that while driving at a low speed, the steering wheel became difficult to turn. the contact had to apply excessive force to the steering wheel in order to turn the vehicle. the vehicle was taken to the dealer. the technician stated that the steering column needed to be replaced. the vehicle was not repaired. the vehicle was previously repaired under nhtsa campaign number: 14v284000 (steering). the manufacturer was made aware of the failure. the failure mileage was 150,000.

After a two week period of a rapidly vibrating steering column, my power steering failed after the vehicle failed to warn me. upon commuting home, there was excessive vibration in the steering column. upon starting my vehicle the following day (1/6/2015), power steering was not functional. i was able to drive my vehicle to my dealership service appointment with much effort, where the dealership told me that the steering column had failed. in may 2014, ford recalled the torque sensor located in the steering column because of power steering failures, and issued a fix to replace/reprogram the module. i had my vehicle serviced for this recall in august 2014. power steering failed, despite the replacement of this torque sensor module. thankfully, i was not driving at the time. this power steering failure could have caused an accident or other unsafe conditions.

Vehicles feels like its going to stall then accelerates. it has been recalibrated before but, two months later we are having the same problem. there is also a leak on the left side of the vehicle looks to be transmission oil. also, we can no longer open the tail gate. *tr

Tl* the contact owns a 2009 ford escape. while driving 15 mph, the vehicle stalled without warning. the vehicle was towed to a dealer. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 47,762.

Speed decelerated on interstate. could not increase speed. engine, sound system, lights and steering maintained operable. had to coast to outside lane and exit freeway. wrench lite came on and manual indicated throttle control. have seen numerous complaints about this issue. had been experiencing slow speed acceleration, bit never this. it was a true state of panic in 5pm rush hour traffic. *tr

Making a turn, my car jerked and could not accelerate. we had to cruise to our destination which was close thank god. i called ford and they told me to bring it in. i told them i was unsure if it was drivable. he then told me he couldn't tell me what it was til i brought it in. then told me i could take it in today but won't get checked til monday. he got my name and number. we went to various auto places for opinions and solutions. we thought we figured it out but a few hours later it did it again. my husband went back to pep boys but was told they could not run diagnostics because the light was not on. i was looking online and noticed a compliant was made about this issue and went to the ford website and saw it under the recall under my vin. my husband called the dealership and talked to a manger asking why i was never notified. he explained its not really a recall but had an extended warranty if it meets the criteria. we explained that the first man never mentioned anything nor did he bother to look up my information to see if i had the recall. the manager apologized and said for me to take it in monday and he would handle my situation. i'm appalled that i was not notified. this is very dangerous, especially because i have my 2 year old daughter in the car with me most of the time. god forbid my car would have stalled on the highway and i would have caused an accident because my car lost power all of a sudden. i never got any notification from ford about the recall nor the warranty. i think this is very inconsiderate as people's lives are at stake. i pray that no accidents, injuries or deaths occurred because of ford's negligence. my vehicle fits the warranty criteria so i hope i won't be charged for repairs. i hope the manager keeps his word. the only money i have is for christmas. if i have to pay for repairs, i can't buy gifts for my family or my daughter. *tr

Tl* the contact owns a 2009 ford escape. the contact stated that while driving at approximately 5 mph, the steering wheel seized and became difficult to maneuver. the vehicle was towed to an independent mechanic where it was diagnosed that the power steering assembly needed to be replaced. the vehicle was not repaired. the vin was not included nhtsa campaign id number: 14v284000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 101,000.

Tl* the contact owns a 2009 ford escape. the contact stated that while driving at an unknown speed, the steering wheel required excessive force in order to maneuver the vehicle. the vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 300,000.

I received the recall notice in the mail (14s05) effective july 25, 2014. i brought the vehicle into garber to have the recall satisfied in august in which i believe consisted of a control module software update. until this service we had had no problems with the power steering. shortly after the service, my daughter started having the problem with the power steering completely going out. because she is a college student at the university of central florida, i located the closest ford dealer to her location which is don reid ford in maitland, fl. i took it to them specifically to address the recall failure. the service manager at don reid said that the recall had already been closed out and any additional work would be at regular charge. then he said that the problem is with the steering column and it would need to be replaced. i told him that i would like to pick up the vehicle and either reschedule the repair or even have my daughter drive it to garber for the work and to address the fact that the software patch did not resolve the problem. his comment was that "this is a very dangerous matter and would not advise anyone drive the vehicle". i decided it was in our best interest to have the steering column replaced and to address the recall issue after. that is where we are today. ford is refusing to reimburse me for the steering column replacement. i have called and written to ford several times. they either make excuses or have me contact someone else who makes excuses. i want to be refunded for the steering column replacement. *js

Tl* the contact owns a 2009 ford escape. the contact stated that while pulling out of parking lot, the steering wheel seized and the power steering assist fault message illuminated. the vehicle was towed to the dealer. the technician diagnosed that the power steering column had to be replaced. the manufacturer was made aware of the failure. the failure mileage was 100,000.

My throttle/powertrain light went on and i found that a recall had been placed and i was never contacted by ford with a recall letter. *tr

2009 ford escape steering recall 14v284000 loss of powersteering and ford is stating won't repair as it had been serviced for the said recall back in july. *tr

Tl* the contact owns a 2009 ford escape. the contact stated that the steering wheel seized. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 14v284000 (steering) in july of 2014 but the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was unknown.

Ford escape- problem with "check fuel inlet" light and "check engine" light. i took my car (original owner) in the first time and paid close to $500 to have a diagnostic check run to "fix" the issue, only to have the problem reoccur days later. the "check fuel inlet" light usually comes and goes, but recently has remained steady. i have had this problem for over a year. i have had the car back to the dealership and they want another diagnostic fee and any additional repairs will be out of my pocket. i goggled " ford check fuel inlet" and found multiple complaints about the same issue. everyone keeps taking their ford escape in to have the problem fixed, only to find the light returns later and they are paying additional fees for more diagnostic and repairs. this problem needs to be addressed with a recall. when i called the ford motor co. about my concern, the man said there was nothing they could do except make record of my complaint. please look into this. thank you. *tr

After beginning acceleration from a stop light, my vehicle began to sputter and stalled out even though it was moving. i had to put it in park, turn the ignition off, and then turn it on in the middle of traffic. the gas tank was 3/4 full and the battery is only a year old. *tr

Ford escape 2009 power steering failed. since then ford had a recall on the power steering to fix problem. fords recall was to update software in the computer but made no provision if the power steering sensor fails later. this made no sense and when a sensor fails the cost to repair is expensive. *tr