2004 JEEP Grand Cherokee

Death Wobble – at certain speeds on certain road surfaces the car will hit a bump initiating a violent shaking in the steering system to the point of loss of control. Only by a sharp, momentary application of brakes (or, in a few instances, a sharp but momentary application of the accelerator) will the shaking stop. This suggests a resonance reaction depending on circumstances and it only by changing the circumstances can the symptoms be brought under control.

I am writing this complaint in regards to the safety of the vehicle I drive every day. I am concerned that nothing is being done to fix the safety issues with the fuel tank and every day I drive my vehicle I put myself and my family at risk. This problem needs to be fixed now at any cost before more innocent people are injured or loose there life. Thank you

Concerns about Chrysler’s coverup of the exploding gas tank issue due to their poor design. My 04 Jeep Grand Cherokee has this issue. Chrysler needs to MAN UP and take vehicle back. My children ride in this rolling flambeau!

I am the owner of a 2004 Jeep Grand Cherokee. I have recently read much information concerning the high risk of the vehicle being engulfed in flames, upon a rear impact crash. What is being done to fix this problem? Why is there no recall? Should I stop transporting my wife and young children in this potential death trap? It is unbelievable that there has not been a recall issued for such a high risk problem.

front rotors replaced at 8470 miles after complain of “pulsating when braking”, – front rotors replaced again at 13303 miles for same complaint and rear rotors resurfaced but would not warranty – at 18,800 miles “pulsating” felt again but dealership, area service representive, and Chrysler/Jeep customer service line will not discuss why rotors would continue to go bad. The service manager said they had had headaches with these vehicles and some toyota’s for a couple years now – we were never warned there were problems with the brakes/rotors when buying the vehicle – he thinks the rotors are too small design for the Jeep and that design has since been corrected. But Jeep won’t admit it nor will they cover expense of replacement or warranty any new rotors replaced at their dealership. They want to say it is the way we brake and we should “almost panic brake” to preserve our rotors longer. This Jeep is driven by 3 different drivers as is our other car a ’02 Prizm – our other car has never had brake/rotor problems.

Airbags inadvertently deployed

Electrical wires in drivers door broke causing electrical failure. I have this 2004 Jeep Grand Cherokee Overland and a 2004 Jeep Liberty Renegrade and I demand a recall to make the necessary changes from the manufactorer to correct the fire danger apparent in these vehicles!!! VIN # for Liberty is 1J4GL38K84W138203

Car stalled died on highway I95 North CT exit 7 – Problem showed P1489 High Speed fan Relay Circuit open/short. P0320 no crank reference signal to PCM. P1391 Intermittent loss of CMP or CKP. Jeep Grand Cherokee 2004 6 Cyl. On May 24, car stalled and Firestone at Stamford CT repaired it for the 1st time then the car stalled again on May 26, the car stalled and was towed back to Firestone for repair. On May 28, the car stalled for the 3rd time on highway I95 – south and towed to Brooklyn for repair.

The car stalled 3 times and towed three times. Please help!!!

DRIVER’S SEAT FRAME BRACKET BROKE AND THE SEAT MOVES (WOBBLES) WHILE DRIVING. THIS ALSO HAPPENED TWICE ON A 2003 JEEP GC THAT I OWN ALSO. I CONTACTED JEEP WHO REQUESTED THAT I GET A DIAGNOSIS FROM THE DEALER. ALTHOUGH THE DEALER REPLACED THE SEAT FRAME IN THE 2003 BEFORE & IT REBROKE. JEEP INITIALLY OFFERED TO PAY PART OF THE COST BUT THEN BACK AWAY FROM THE OFFER & TOLD ME THAT THE PART IS NOT AVAILABLE ANYMORE. I FILED A COMPLAINT WITH NHTSA AND THE FEDERAL TRADE COMMISSION ABOUT THIS.

See failures

SEAT HEATER RECALL – FIRE HAZARD, BRAKES PULSATING – UNDER WARRANTY, BRAKES GRABBING AND VIBRATING – FRONT ROTORS OUT OF ROUND, WINDOW WENT DOWN AND REGULATOR HAD TO BE REPLACED ONCE UNDER WARRANTY AND ONCE WITH A REPAIR COST. DOOR SEALS WERE LOOSE AT TIME OF PURCHASE – NEVER FIXED BY DEALER, NO HEAT AND POOR AIR COOLING.

First, I had a problem with water leaking from the bottom of the dash board but above the pedals. Took in to dealer, they ran water over the windshield called me a said they couldnt find anything. Took in for the second time they resealed my windshield thinking that would fix it but it didnt. Third, they removed my seats to look at what was going on around the pedals but that didnt work. By this time I was tired of it and they forgot to put my driver side seat belt back on then I had to take it back in for that. Thank god I didnt get pulled over or in a car accident and when applying the brakes they start pulsating and making the steering wheel vibrate, when placed in park (foot not on gas) the car accelerates as if Im mashing on the gas. Windows wont rolled down but when I restart the car they work. When the check engine light came on I took it in to a body shop and they placed it up to a machine was told it was a tps sensor had it replaced. Engine light went off but still having problem with the accelerating and brakes. No warranty so its all coming out of pocket which I cant afford.

On December 12, 2010 at or around the hour of 9:30 p.m. Central Time I was involved in a one vehicle roll over accident due to poor road conditions in my 2004 Jeep Grand Cherokee. I was the sole individual in the vehicle, and after the accident I found myself in the back seat of the vehicle. I was however buckled in the driver’s seat at the start of the accident. I sustained a serious concussion and bruising to my left shoulder and hip from the seat belt, as well as other various injuries. The failure of the seat belt is my concern. The seat belt failed during the accident in some way.

Transmission light has activated 5 times, the first required sylenoid to be replaced, the last was a tear down of transmisson.

This is the outcome of my problem with the paint peeling on my Jeep. I took the Jeep to the dealership I purchased it from, talked with the manager of the auto body shop, took three trips into the city (I live 2 hours away) and they were wonderful to me. My Jeep is currently being repainted at no cost to me (which should be no surprise because the vehicle is still under warranty). The dealership has loaned me a vehicle to drive in the interim, again at no cost to me. After having read some of the horror stories on the internet, I am very grateful that things turned out this way because I can certainly see how they could have been a lot more difficult to deal with. In fact in passing I had a brief conversation with the gentleman who sold me the vehicle and he had reacted to the problem the same way I read (on the internet) that others had experienced from their dealerships. He suggested the peeling paint was due to sun damage, hail, washing the vehicle too often…sometimes these things just \"happen\"…I was glad that my primary contact at the Chrysler dealership was someone a bit more knowledgeable about vehicle paint!!!! So, some good news!!!!

The tranmission problem was the first problem I encountered with my car. They replace a part, said it was a seal leaking. I wasn\’t satified with the way it was driving. I completed a survey send from Daimler Chysler. Service called and said they wanted me to ride along with them. I made several attempts. They couldn\’t fit me in for the hours that I was available. I had another leak this last week and that also was a seal leaking tramission fluid. The engine light came on, I called they ask me to bring it in. Two days later I picked up my car, got in it started it up, the light ws still on. They worked on it for another couple of days. I am totally unsatified with the perform of my brand new vechicle. I don\’t expect something for nothing, but I do expect to buy a new car until take it back and forward for service, with the exceptions of oil changes. I purchased my car in June 2003, I have taken it in six times, other thatn oil changes.

The passenger side heating/airconditioning will work for a short time and then start blowing the opposite of what is supposed to be coming out of it. Originally it took a couple hours of running the Jeep before this would start but now it can be just a few minutes. I have told the Chrysler dealer about his more than once and they act as though we don’t know how to operate the system – Not the case. It operates for a few minutes then switches. The longer it goes the more often it is doing it. The mechanics said they don’t know how to fix it.

The brakes on my 2004 Jeep Grand Cherokee have not felt right since I bought it (in August 2004).I always felt the brake pedal had too much free travel. Over the past six months, the brakes have developed a pulsation.My dealer’s first diagnosis (in July 2005) was “no problem.”Beginning March 19th, this situation turned ugly. I took the Jeep to the dealer I bought it from — Bob Frensely Chrysler-Isuzu in Madison, TN — complaining about the brake pulsation.They have had the vehicle six days now, and have failed at every attempt to fix the problem. Incredibly, Frensley’s has handed the vehicle back to me twice (19 and 23 March 07), asserting it was repaired, when in fact the Jeep didn’t have enough brake pedal or stopping power to drive off the lot!!Timeline:1. 19 March 07 — The dealer turned all four brake rotors — said my problem was cured. Cost me $174.69. When I went to get vehicle, I refused to drive it off the lot because it had practically zero brake pedal. Service manager agreed; kept the vehicle.2. 20 March 07 — Dealer installed a new brake master cylinder, though he had already done that repair just two months ago (January 07). Service writer called me and said that didn’t solve the problem. Said they would need to install an ABS control unit. I told the service manager to drive the vehicle himself and approve it before calling me again. They kept the vehicle.3. 23 March 07 — I called the svc dept. The new part had been received and installed. The service manager (Randy) told me the vehicle was repaired. He said he had driven it, compared its brakes to other vehicles on the lot. Said it was repaired.4. Saturday evening, 24 March 2007 — As agreed, I picked up my Jeep after the service department had closed. The dealership front desk had my keys and paperwork ready. When I tried the vehicle, I was shocked that the brake pedal went nearly to the floor. I checked the brake fluid. The reservoir was less than half full. Because it was Saturday evening and the service dept was closed, one of the salesmen kindly took me to a nearby WalMart where I bought a pint of brake fluid. Back at the dealership, I poured more than half of the fluid into the vehicle, then pumped the brakes to build up pressure, but the vehicle swallowed up the fluid and still no brakes. (The fluid does not leak out on the ground. It just mysteriously drains out of the reservoir.) I complained vociferously to the only member of management on duty (sales manager Mike Cunningham) and left the vehicle sitting on the lot for the sixth day.

See failures

Rotors and pads replaced at 8000 miles, then again at 17500. Both times because of bad pulsating on both highway and city driving. I am told that Jeep knows about the problem, but after that part of my warranty is up, I will have to pay to have it repaired. I am told that Jeep is and has been aware of this problem since 1999 and has yet to do anything about it. I have tried on numerous occassions to contact Jeep via email and keep getting a message stating that they are sorry the Jeep did not meet up to my expectations.

Power steering difficulties since purchase taken to dealer 3 times. Most recently 01/17/04 with 14,000 miles. Power steering failure-service department said pump was defective and needed replaced, filled power steering fluid resevoir stating it would be fine until part arrived on Tuesday(01/20/04). Vehicle steerinng difficulties again that night. Vehicle collided head on into telephone pole. I contacted chrysler and was given a file number(11991924)Fortunately only minor injuries to 4 passengers, however, the vihicle is most likely a total loss. The frame is mangled and came off when salvage attempted to put on flatbed. I had previously owned a 1997 and 2000 Jeep which also had to have the power steering pumps replaced. The 1997 Jeep was leased. The 2000 was purchased new and the pump was replaced in February of 2003.

I recieved a 3rd degree burn on my buttocks fron the heated seat. This happened after I took it in for the recall notice I recieved in regards to the heated seat. I contacted Chrysler and they looked at it twice and came to the determination that I didn’t have a claim.

Car suddenly accelerated while coming to a stop in a line of traffic striking the car in front. The brakes failed to stop the car.

Brakes vibrate when applying brakes on the highway. Dealer has tried to repair by resurfacing the rotors two times since Nov. 06. Last week they started vibrating again. The dealer tells me I need all new rotors at my cost because it’s past the warranty.I purchased the vehicle at 6,000 miles and now have only 18,500.

Brakes started to vibrate, I am beginning to think that the rotors are warped and they should not be at 34000 miles!!!

At this time, the steering and engine has been fixed by another car dealership with in the Chrysler family. That was my fifth time going in for the same problesm. Only thing left that isn\’t fixed is the door. Bob Maddox Chrysler stated to me they fixed the driver left side door along with my hood by aligning it and paiting it. on several occassions I met with these people and they kept telling me they fixed it, that it\’s ok. I kept saying not it\’s not. I have called the corporation and they havne\’t done anything about it. I went to another Chrysler repair shop and they stated they could fix the messed up paint job and re-align the door because the door now has two dents where the incompetent person who stated they fixed my door didn\’t. On my behalf my insurance adjuster and another Chrysler dealership asked for $1,200 dollars back so that they could fix the mistake done by Bob Maddox Chrysler. The answer was no, they fix their own problems. My thing is they don\’t know how to fix it, they keep doing trail and error along with trying to deceive me. I feel that I have talked to the owner, went back four times, and tried to reason with these people, but they are all about the money and not about fairness. Thank you for your assistance.

After a normal winter, the windshield is so scratched that it makes driving difficult and dangerous in sunlight and at nigt. Thousands of scratches, many visable at all times, are on a windshield that has never been scaped on a pristine car..Jeep will do nothing.I see it as a safety problem that stems from the manufacturer. Am I supposed to replace it every year?

When applying the brakes, they pulse and the steering wheel vibrates up and down. We have had the brakes replaced a total of 4 times now-
8/2005 15,054 miles $180
10/2006 24,000 miles class action suit
3/2008 35,700 miles $660 brakes and tires(cupped)
5/2008 36,000 miles $180
for some reason, that no one can figure out, the tires cupped and we were only able to rotate tires at 7,000 miles and they had to be replaced at 35,000. no one is able to find the problem that causes the horrible pulsation. driving the jeep is a nightmare and we hold out breath that it will stop.

My Jeep Grand Cherokee was having repeated mechanical problems . The first time ,it was looked at, the mapping sensor had to be replaced. All parts had to be cleaned ( Throttle, engine coolant system ) specifiaclly because there was alot of sludge corroding where the map sensor was. My mechanic indicated he could see that much corrosion on a vehicle that had over 100,00 miles but not on my vehicle. That was cost over $500.00 Then I got the car back and it was better but still doing the same thing , stalling out while in operation . The mechanic then took to a electrical specialist after it had to be towed while he had it. The electrical specialist diagnosed a faulty crankshaft sensor failure. I decided to check Jeep website to see if there had ever been a recall on the item since my cost inclusing the tow was going to be another $429.19. I found there had been a recall on my part , which I had never been notified of. When I contacted Jeep to get some help. They said they would not help me because the vehicle was over 36,000( beyond warranty)
My contention is that this was safety recall issue not a warranty issue.There own letter stated "The engine could stall and result in a crash without warning " I am concerned other Jeep owners could be at risk . I bought the car in 2004 from Enterprise car sales. It was a fairly new car and had been in great condition when I bought it. I also maintence the car regularly. My mechanic has been great and has serviced my car before. He was not aware of the recall issue. I have since downloaded the forms to him , In case he has other customers who experience this. The website were I found everything was www.jjepps.com/recall.htm
I cannot afford to pay the mechanic the rest that I owe him so he is waiting for me to see what help I can get .
I told the Jeep represenative I would report to someone. I have two goals:
To seek restitution and alert other consumers . I could not live with myself,if others suffered fatally as a result of this defect. Thank you for your time and please let me know if I can be of further assistance.
Sincerely,
Dianna Armstrong

I purchased a Certified 2004 Jeep Grand Cherokee Limited in late 2006 with about 50,000 miles. I paid a premium for a ‘Certified’ car to protect myself. Since I have had the car I have brought it in for regular checks, performed all routine maintenance, and have even spent extra on synthetic oil for oil changes every 5,000 miles. Despite proper maintenance I have had numerous issues with the car costing several thousand dollars. I think my certified warranty covered one part one time which saved me very little. My Certified warranty covered my engine/powertrain through 80,000 miles. I began having issues and noticing the engine was not running smoothly before my warranty was up at approximately 79,000 miles. I brought it in to the dealership and they said they were not sure what was wrong, noting on the service slip that "they could not duplicate concern." At that time they did say a few things (both which were not covered by the warranty) needed to be fixed/serviced. Included in the services was a replacement of the spark plugs and coolant system service. With the coolant system service they inspected the coolant system and decided to drain and refill the coolant fluid, even though the owners manual for the car clearly states that this is a closed loop system, should not lose coolant fluid prematurely, and the coolant should thus be checked and changed at 100,000 miles. Yet these people replaced the coolant at 79,000 (and the spark plugs). At about 91,900 miles my car began jumping very slightly on the highway, then my car began to overheat. I pulled over and had AAA tow my car to the Jeep dealership. They could not figure out what was wrong with it at first. They said they could not find a leak, but my spark plugs definitely needed to be replaced. Two days after I had dropped it off they told me the coolant was low but they could not find a leak. They called me back and told me that they had found the source of my coolant leak and that it was a cracked cylinder head which the coolant was leaking out through. It sounded like this is basically a difficult thing to find from the way he described it, and this explained the time it took for them to figure it out. They said this also explained the jumping on the highway as the fluid was likely leaking onto my spark plugs as I was driving, and this is why I would additionally need to replace the spark plugs. Later I received another call from the head mechanic at the Jeep dealership and he explained that he thought it was a bad idea to just replace the head gaskets for $1,200. He said he has seen it before when someone replaces the head gaskets the rest of the motor almost always breaks down and sometimes in short time. He said because of that he would not be able to warranty the work except for the immediate part which he said if it broke because of engine failure in another part of the engine would void the warranty for that part. He said the cost to replace the engine was approximately $7,600 using a refurbished engine. I am guessing a new Mopar engine would likely be in the range of $9,000. He later quoted the job using a refurbished engine for approximately $5,500. I held off on the repair. I spoke with some people in the industry and got the same response that it is likely based on the symptoms that the problem existed when I brought my car in to the dealership at 79,000 miles and when it was still under warranty, but they just did not catch it or fix it at the time. That they replaced the coolant at 79,000 miles when the owners manual for the car says to do at 100,000 is a clear indicator that the coolant had already begun leaking at the time through the cracked cylinder head. Why would they replace the coolant outside of their own predetermined and seemingly conservative guidelines published in their own manual? 12,000 miles later the coolant in my car is low again but now there is a cracked cylinder head. Additionally they needed to replace the spark plug at both points, another indication that this problem may have existed at the time, although replacing spark plugs at that point could be considered normal maintenance. Then they call and tell me my engine needs to be replaced… I have been attempting to work with Chrysler on my claim but they have not replied or worked with me at all so now I am contacting you. I spoke with the mechanics at the dealership and explained why I was concerned and they gave me the contact information for Chrysler. I initially called Chrysler 6/18/2009 and was on the phone with three different representatives asking me the same questions for over 50 minutes ending the call with a Richard Sharp of Chrysler. I explained what was going on and how I wanted them to replace the engine because it seemed clear the issue was already going on. Richard said he would begin the process an be in contact with me regarding Chrysler’s response. After not hearing back I called back 6/23/09 at 5:15PM but Chrysler closes earlier than that. I then called the dealership and no one was available to talk about the issue so I left a message with the original rep I had worked with asking him to let me know what was going on. I did not receive a call back from Brigham Gill 6/24/09, so I called Chrysler customer service and was eventually transferred to Richard Sharp’s voicemail and I left him a message letting him know I would like an update. 6/25/09 I had not received a call back from the dealership or Chrysler rep Richard sharp yet so I called again and left a message on Richard Sharp’s voicemail, this time letting him know that I have made multiple attempts to call, have not had a car for a long period of time now, and if I did not hear back from Mr. Sharp by the following day I would begin the legal process tp get a response. I called back 3:30 that day and spoke with a a woman and told her I could not get in touch with Richard Sharp and needed this issue responded to, she called the dealership, while I hold with her Richard Sharp called and I spoke with him and he explained that he had not been able to get in touch with the head mechanic and that was why not been in touch. He said he had left a couple messages for the head mechanic and had not heard back. He further explained that he has been overworked and things are very busy and he does not have all day to work and constantly be working on my claim. I explained that he could have at least called and let me know that much as I am waiting for a response, have not had a car for an extended period of time and have left messages that have not been returned. He replied that he "understood but would not apologize". He said he would call back within an hour. I stayed on hold then the other representative came back an explained that the service manager was away for the week and would not be returning until the following Monday. Richard called back soon after to explain the same thing, but told me that he would speak with the service manager as soon as possible and let me know the outcome. It has been almost two weeks now and no response, I am too busy during my days to continue going from rep to rep and Chrysler and the dealership are making no effort to fix the problem or respond to me. This has been a stressful and costly nightmare and I would like your help. Thank you.

I HAD THE FRONT AND REAR ROTORS AND BRAKE PADS REPLACED DUE TO A PULSATION AND THE SMELL OF BURNING BRAKES IN MAY OF 2008, NOW JUNE 2010 THE PULATION IS BACK AND ALSO IT SHAKES THE STEERING WHEEL WHEN I BRAKE, TRIED TO REPLACE ROTORS AND BRAKES AGAIN IN JUNE 2010 AND THEY ARE STILL GOOD. I STILL HAVE THE PULSATION AND THE FRONT WHEEL RIMS GET VERY HOT AND YOU SMELL THE BRAKES BURNING WHEN YOU STOP THE TRUCK AND PUT IT IN PARK.

Crack in fuel tank cover.I want to know who to contact . Can you help?

2004 jeep grand cherokee when turning right or left at slow speed it has an awful grind noise. also when driving on uneven pavement has death wabble and terrible sway. i have replaced control arms sway arms you name it. the suspension on the vehicle feels unsafe and may pose as if your vehicle may roll over at any time. i certainly wouldn't recommend this vehicle. it seems this has been a constant complaint by many consumers but yet no recall.

Letter from congressman king on behalf of constituent re accelerator problem with his 2004 jeep grand cherokee (dot/i #2010-2143) respond to massapequa park, ny office *tgw the consumer stated while driving, the accelerator became stuck. the vehicle continued at full throttle up to 90 mph until he turned the engine off and coasted to the side of the road. the consumer took the vehicle to his mechanic who stated the throttle housing was warped; most likely due to heat and it would have to be replaced. *jb

Fax on behalf of constituent concerning recall, warranty, and repair issues with her jeep's heated front seat elements. *nj the consumer stated the heater seat element problem started with the recall. the recall replacement burned the foam of the seat and there was a problem with the electrical adjustment and it was making an odd sound. the consumer stated this stemmed from inferior parts that were used. the consumer stated the vehicle had been in the repair shop 4 times to repair the heated seat element. the consumer went back to the dealer and once they inspected the seat, they stated the gear was stripped in the motor and they did not damage it. the consumer stated the dealer removed the seat , but they claimed they didn't. according to the consumer, the seat was not even in the same position as to when it was first brought in. *jb

Jeep grand cherokee customer called the dealership twice and was told that they didn't have the parts and didn't know when they would have them in after second notice of recall customer is on the waiting list**cc *jb

2000 jeep grand cherokee customer has concerns about recall f-25 electric radiator fan**cc the consumer had the work performed on the vehicle prior to the recall. the consumer would like to submit paperwork to be reimbursed. *jb

Consumer complained about a leak in the frame of the windshield. vehicle was taken to the dealer, who repaired the problem. however, after 1 night in the rain problem recurred. *ak the dealer then replaced a piece of molding on the driver's door. the consumer stated that he was going to wait until the next hard rain to see if the vehicle is truly fixed. *nm

Received notice 11/8/12 that nhtsa campaign number 12v527000 was issued for a recall of 2004 jeep grand cherokee on which a component in the air bag control module may fail causing airbag deployment. although we have received numerous notices, since january 2013 and as recently as january 2, 2014, from chrysler corporation and both local chrysler dealers, to alert us to this recall, upon attempting to schedule our jeep for recall resolution our local dealers have been unable to schedule that resolution. both dealers claim that no parts are available "yet" to service the recall. this claim as been stated by the dealers every four months since january 2013 and again as recently as january 4, 2014. it appears to me as a consumer that chrysler has no intention of providing the means to resolve this recall. *tr

Discovered that all windows and side mirrors were no longer operarable from within vechicle panel on driver side. unable to lock the vechicle from within, as well. unable to lock the vechicle with key control from outside, only manually, though the key control can still lock all other doors, including the rear gate. firestone stated that only a jeep dealer can repair this issue.

Notified in dec 2015 of airbag recall. had vehicle checked at local dealer. was told they would attempt to order the parts and let me know. received 2nd airbag recall notice on nov 2016. still no fix on my vehicle.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available. parts distribution disconnect. updated 01/05/17*lj

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Last year, 11/25/2015, i took my 2004 jeep grand cherokee to a jacksonville dealership to have the orc module replaced to prevent an inadvertent deployment of the airbag while driving the vehicle. the dealership informed me that they do not have a replacement part last year and when i checked with them today, 11/2/2016, they informed me that they still do not have a replacement part. is this some kind of joke...my automobile has the potential of an inadvertent deployment of the airbags, and possibility of causing a crash without warning, and all dealerships have not provided a replacement part for this recall in almost a year? this is a lawyers dream case! *tr

Tl* the contact owned a 2004 jeep grand cherokee. the contact stated that while driving at various speeds, both frontal air bags deployed inadvertently causing the contact to crash into another vehicle. the contact did sustain injuries that required medical attention due to the accident. there was a police report filed. the vehicle was towed from the scene of the accident back to the contacts home. the vehicle was deemed totaled. the contact did not receive notification of nhtsa campaign number: 15v673000 (air bags) until after the accident. the manufacturer was notified of the failure. the approximate failure mileage was 180,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the rear frame and suspension were severely corroded. the vehicle was taken to the dealer for inspection; however, the dealer stated that the failure could not be corrected. the manufacturer was not notified. the approximate failure mileage was 148,000.

While in motion driving on a busy two way city roadway street, the vehicle lost power, lost brakes, no steering and no electrical while in motion, that endangered my life from a head on collision. currently no power, the windows are open, the windshield wipers are stuck.

Tl* the contact owned a 2004 jeep grand cherokee. while driving approximately 50 mph, the vehicle crashed and flipped over three times. the air bags did not deploy. the vehicle crashed into a telephone pole and mailbox. the air bags failed to deploy. a police report was filed. the contacts sustained medical attention for a cut on her head, scrapes, knee bruises, and bruises across the chest from the seat belt. the other passenger sustained cuts on the hands and face. the vehicle was towed to a salvage yard where it was deemed destroyed. the failure mileage was unknown.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the contact was to check with the manufacturer to determine when the parts would be supplied to the dealer. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect. ..updated 11/17/16 *bf updated 12/13/16.*jb

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Received a safety recall r60nhtsa 15v-673. called and scheduled an appointment with bergeron jeep of metairie, la. 70001. it has been over 6 months and haven't heard back even though messages have been left.

In january 2016, i purchased this vehicle. i noticed the vehicle steering seemed a little off. i took it to a local shop and it was determined the steering gear needed to be replaced. it was rather expensive to have it repaired. i'm unsure of when the problem arose as it was for sale for months prior to me purchasing. apparently this had been repaired under a prior recall.

I received a recall notice in november of 2015 about my airbags so i immediately called dick hannah jeep who told me that the parts weren't released yet and that someone would call me. i had forgotten about it because they said they would call me once they had it. last week i was going through my paperwork and found the recall so i contacted jeep on twitter who said the parts were in fact available.so i told them and they still said that the parts were not available so i told them that makes no sense jeep said that they are and they checked and then here we are 10/15/16 finally getting it done. so i have been driving this car since then and i could have died.

Tl* the contact owns a 2004 jeep grand cherokee. while the vehicle was at an independent mechanic for routine repairs, the front driver and passenger side air bags deployed without impact or warning. the mechanic diagnosed that the air bags needed to be replaced. the vehicle was not repaired. the vin was included in nhtsa campaign number: 15v046000 (air bags). the vehicle was taken to a dealer, but the contact was unable to confirm if the recall repair parts were available. the manufacturer was notified. the failure mileage was 150,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contacted stated that the air bag warning light illuminated. the vehicle was serviced under nhtsa campaign number: 15v673000 (air bags) but the remedy failed to repair the vehicle. the contact mentioned that the air bag warning light remained illuminated the day after the recall repair. the manufacturer was not notified of the failure. the failure mileage was approximately 40,000.

Tl* the contact owned a 2004 jeep grand cherokee. while driving approximately 40 mph, the contact rear ended another vehicle. the air bags did not deploy. a police report was filed. the contact sustained injuries to the pelvis, collar bone, right shoulder, leg, and ankle. medical attention was required. the vin was included in nhtsa campaign number: 15v673000 (air bags). the manufacturer was not made aware of the failure. the vehicle was destroyed and towed to an independent mechanic. the failure mileage was unknown.

Tl* the contact owns a 2004 jeep grand cherokee. while the vehicle was stationary, the tail lights and brake lights malfunctioned. the contact stated that the tail light and brake light coverings melted. the vehicle was not diagnosed or repaired. the failure mileage was 160,000.

Tl* the contact owned a 2004 jeep grand cherokee. the contact stated that while driving at 45 mph, another vehicle swerved into her lane and crashed into her vehicle. the vehicle rolled over several times before coming to a complete stop. the air bag warning light was illuminated prior to the crash. the vin was included in nhtsa campaign number: 15v673000 (air bags) which was scheduled to be performed the week of the crash. the air bags did not deploy. a police report was filed. the driver sustained a concussion. no medical attention was required. the vehicle was towed by the insurance company. the vehicle was destroyed. the local dealer was not contacted. the manufacturer was not notified of the failure. the failure mileage was approximately 238,000. the vin was missing a character.

2004 jeep grand cherokee. consumer writes in regards to vehicle accident - airbag and seat belt defect. *ld *js

2004 jeep grand cherokee. consumer writes in regards to replacement parts not available to repair occupant restraint control module recall notice. *ld the consumer requested information concerning a recall for the occupant restraint control module. the consumer received 4 recall notices and attempted to have the vehicle repaired at 3 different dealers. updated 09/5/2017*js

My 2004 jeep grand cherokee interior lights stay on and windows will not work. have had this problem fixed 2 times now and it has happened again. on the internet it says it is a flaw in the wiring harness. a black ground wire breaks. also the vehicle is developing the death wobble where going down the road if you hit a bump the front end shakes violently. had this same problem on my 1997 jeep grand cherokee. very dangerous.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the vehicle was stolen. per the police, the driver crashed into an electric pole at an unknown speed. the air bags failed to deploy. there was an open recall on the vehicle per nhtsa campaign number: 15v673000 (air bags). a police report was filed. it was unknown if there were any injuries. the vehicle was towed back to the home of the owner. the vehicle was damaged more than the cost of the repair. the contact did not decide to total out the vehicle at the time. the failure mileage was approximately 120,000.

Takata recall it has been almost 1 year since recall but fiat chrysler has not made the parts available to dealer. i keep receiving notices but the repair cannot be made until parts are sent to dealers.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. sumter chrysler dodge jeep of sumter, south carolina was made aware of the recall and stated that parts were unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

My husband was in an accident on april 20 2017 and he was hit dead on but the airbags did not deploy. however i did receive a recall form and when i called my local jeep dealer he stated that the issue was already resolved but obviously it wasn't. he was hit so hard the entire steering wheel separated from the dashboard. he was hit on highway 231 traveling toward troy alabama. ...updated 06/13/17 *bf *tr

I have called 4 times scheer motors in grayling michigan now none as matt lafontaine they keep saying they will return my call 2 weeks later nothing!!! can you please help me with this ?

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 15v673000 (air bags) and 09v117000 (seats). the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called the dealer (roberson chrysler in salem or) and was informed that the parts for the repair were on backorder. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.updated 08/29/17*lj *cn

Tl* the contact owned a 2004 jeep grand cherokee. while driving 45 mph, the contact lost control of the vehicle and crashed into a telephone pole. the air bags failed to deploy. a police report was not filed. the contact was transported by ambulance to the hospital. the contact sustained severe head injuries that required medical attention. the vehicle was destroyed and towed to the contact's residence. the vehicle was included in nhtsa campaign number: 15v673000 (air bags). the manufacturer was not notified of the failure. the failure mileage was unknown.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags, seat belts); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. tyler chrysler, dodge, jeep of michigan (located at 810 south 11th st niles, michigan 49120) stated that the parts were unavailable. the contact stated that the air bag indicator illuminated without warning. also, over the course of three years, a persistent creaking noise was heard from the air bags while driving various speeds. the failure mileage was unknown. parts distribution disconnect.

Death wobble - at certain speeds on certain road surfaces the vehicle will hit a bump initiating a violent shaking in the steering components of the car and causing a loss of control.. it is only by an immediate, sharp and momentary application of brakes (or accelerator) will the shaking stop.

Tl* the contact owns a 2004 jeep grand cherokee. while driving, the contact heard a loud noise and noticed that the sun roof had exploded. glass pieces shattered into the vehicle. there were no injuries. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the seat belt and the air bag warning lights illuminated. the vehicle was serviced under nhtsa campaign number: 15v673000 (air bags) but the remedy failed to repair the vehicle. the contact mentioned that the seat belt and air bag warning lights remained illuminated after the recall repair. the contact stated that while driving at low speeds through a parking lot, she swerved from hitting a dog and crashed into the concert bottom portion of a light post. the air bags failed to deploy. the contact sustained injuries to both shoulders, neck and back as well as the front passenger sustained injuries to her neck and both shoulders which both needed medical attention. no police report was filed. the vehicle was not diagnosed or repaired the manufacturer was not made aware of the failure. the failure mileage was approximately 125,000. updated 06/28/17*lj *cn

Tl* the contact owned a 2004 jeep grand cherokee. while driving 55 mph, the contact was involved in a front end collision. there were no warning indicators illuminated. the air bags did not deploy. the contact sustained injuries to the knee, neck, and chest due to the retracted seat belt. the contact required medical attention. a police report was filed. the vehicle was destroyed and towed to a salvage yard the manufacturer was not made aware of the failure. the failure mileage was 129,781. updated 06/13/17*lj *as

The jeep was never driven off road or parked in standing water. the main body is in great shape but the oil pan and transmission pans have serious rust issues. the vehicle only has 59k miles and is excellent except for the under carriage rust issues.

Ignition switch-p41. i went to the garage one saturday morning on my way to work and could not crank up my vehicle. the ignition would literally not turn the steering wheel or anything. the lights to the car would blink and my car wouldn't start with the key in the ignition; however, the safety recall is on a model car one year after mine. this is not the first time the ignition would not crank up. one time, i literally had to pull over and stop the car only to try and start it again but it wouldn't crank. in order for it to go, i had to bang on the ignition park to get it to turn the key and further start the ignition. the issues are the same as the recall but i'm out of pocket some $687.00 at the dealership, which i had to wait 3 hours for a tow truck to come through. i do not understand why this model car was not covered under warranty as well. i am a single parent and it is so frustrating to try and provide for my child when i can't use the only transportation that i have plus the fact that it costs an arm and a leg just to fix. i cannot afford another car note at this time. please consider the 2004 models in this recall.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated while driving at 50 mph, the vehicle experienced a severe change in direction. the vehicle was taken to an unknown dealer where various unknown parts were replaced from the suspension. the failure persisted. the manufacturer was not notified of the failure. the failure mileage was approximately 134,440.

Tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 45 mph, the vehicle lost acceleration and started to wobble. the failure began approximately six months ago. the vehicle was taken to global transmission in jamaica queens, new york and the control arm was replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 175,000.

Tl* the contact owns a 2004 jeep grand cherokee. while the contact’s friend was accelerating from a stop sign, another truck crashed into the front side of the contact's vehicle. none of the air bags deployed. a police report was filed. there were no injuries. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not contacted. the failure mileage was 204,955.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to dick poe chrysler jeep at 6501 montana ave, el paso, tx 79925 (915) 778-9331 where the vehicle was scheduled to be repaired but the dealer confirmed that the parts were not available for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. (parts distribution disconnect). updated 09/06/17 *bf *cn

I am writing to complain that the dealer autonation chrysler dodge jeep ram tyler 3120 ssw loop 323 tyler, tx 75701 (903) 561-2404, has been unable to remedy the occupant restraint control module recall in a reasonable time.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. while approaching a stop sign, the brake pedal was depressed but completely failed to stop the vehicle. the vehicle rolled to a stop and no warning lights were illuminated. the contact stated that the tires were corroded. the vehicle was taken to a dealer where it was diagnosed that the brake line was fractured and needed to be replaced. the vehicle was repaired. the manufacturer was not aware of the failure. the failure mileage was approximately 107,800.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received recall notification of nhtsa campaign number: 15v673000 (air bags). the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

I have been waiting for this part to be repaired on my vehicle for one year now. after waiting for so long, the part finally makes it to the dealer and the dealer after repeatedly so many times telling me that they will call me as soon as it arrives. one day i decide to stop by to check if the part has arrived, i find out that the part shows on their system as it arrived 10 days ago and nobody had the courtesy of calling to let me know so i can have my vehicle fixed. all this happened at the dodge dealer in naples,fl.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the electrical system failed, which caused different components such as the door locks and windows to become inoperable. the vehicle was not diagnosed. the contact repaired the vehicle. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the dealer was attempting to make the contact pay a diagnostic fee to have the vehicle repaired. the manufacturer was notified of the failure. the failure mileage was unknown. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. while driving 15 mph, the driver and passenger side air bags inadvertently deployed without warning or impact. the vehicle was taken to the dealer, but was not diagnosed nor repaired. the manufacturer was notified and was investigating the failure. the failure mileage was 121,000. the vin was unavailable.

The heating and air conditioning system does not provide enough air flow to keep the windshield defrosted in the winter or remove humidity in the summer.

Tl* the contact owns a 2004 jeep grand cherokee. while driving 40 mph, the front of the vehicle began to vibrate (death wobble). the vehicle was taken to an independent mechanic on numerous occasions who diagnosed that the front tie rods, steering column, and other parts needed to be replaced. the vehicle was repaired; however, the failure persisted. the manufacturer was not notified of the failure. the failure mileage was 138,000.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the air bag warning light illuminated. the manufacturer was not made aware of the issue. the failure mileage was 112,000. parts distribution disconnect. updated 10/18/16*lj updated 10/19/16.*jb

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

I have been waiting 13 months for the jeep dealership (bonneville & sons) to fix r06 nhtsa 15v-046. i called when i 1st received the notice in july 2015. december 2015 & twice in the past 2 weeks. they tell me fca can't provide all the parts necessary to complete the recall. i can't imagine that this is acceptable!

"takata recall" in december, 2016, i took my vehicle for a recall (occupant restraint control module). i received the safety recall in the mail. before i took my vehicle the seat belt light was on. after the recall the seat belt light was still on and started making a noise in my vehicle that goes on and off with the seat belt light. i did not have this problem before i took it. i know they are responsible for this noise. they now want to charge me 300.00 or more to diagnosis the problem. i should not have to pay any monies to find out what is wrong with my car. the date below may not be exact.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact stated that the recall notice for nhtsa campaign number: 15v673000 (air bags) was received in 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available. the contact had not experienced a failure.

Driver's seat bracket (track) has an upside down " l" shaped metal bracket or support from the track to the seat which broke in two at the bend of the l. happened while city street driving.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the tail lights became inoperable without warning. the contact mentioned that the failure recurred intermittently. the vehicle was taken to a dealer where the rear light system was replaced multiple times, but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 20,000.

Takata recall. took my vehicle in for the r60 recall and the dealership said they would not complete the recall unless i paid their diagnosis fee because they think there might be something else wrong. called chrysler's customer service to ask them about why they dealership was refusing to complete the recall and they told me i would have to sign off on the diagnosis fee in order for them to put the time into completing the recall

I received a recall notice in the mail for my vehicle. it stated the parts are not available as of yet. i waited a full year, called the scranton dodge dealer near me, and still no parts available. i then made an appointment in the summer of 2016, only for them to tell me they will call me back when the parts come in. in january, i called scranton dodge again, once again telling me no parts are available. out of frustration i called a chrysler dealership that is 40 minutes away. they said they had the parts. i dropped my vehicle off, and waited four days with no courtesy call. after being told to call back two times, i finally got a hold of the service manager. he told me he doesn't have all the parts and would have to order more. why did they tell me they had the parts when they really didn't? why didn't i receive a call the first day it was there letting me know? why cant i get this dangerous recall repaired? after all the wasted time and fuel, which included my wives car as well, nothing was done. that dealership was tony domiano chrysler, where i will never return again. how long till i can get this recall repaired?

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the part was not available for the repair and the dealer did not provide a follow-up call. the vehicle was later taken to the dealer to have the recall repaired, but the contact was uncertain if the part was replaced. the contact was to speak to the manufacturer to verify that the dealer replaced the part and completed the recall repair. the contact was not experiencing a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while driving at various speeds, there was an abnormal sound coming from the front and rear underneath the vehicle. there was no warning light illuminated. the vehicle was taken to spitzer chrysler dodge jeep ram (13001 brookpark rd, cleveland, oh 44142 (216) 356-5749) where it was diagnosed and it was determined that the rear differential failed and needed to be replaced. the vehicle was repaired however, the failure recurred and worsened. the manufacturer was notified of the failure however, no further assistance was provided. the failure mileage was approximately 160,000.

Tl* the contact owned a 2004 jeep grand cherokee. while driving 55 mph, the contact fell asleep and crashed head on into some trees. the driver and passenger side air bags failed to deploy. the contact sustained neck injuries that required medical attention. the contact was unaware if a police report was filed. the vehicle was towed and destroyed. the manufacturer was not made aware of the failure. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the failure mileage was unknown.

Fuel tank skid plate/ protective seal rusting excessively in the last 2 months. now has hole in shield. vehicle mobile noticed while it was on my lift at the shop.

Tl* takata recall the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. one month ago, the dealer placed the contact on a waiting list, the contact was informed that he was 94th on the list and that only a couple of parts were sent daily to the dealer. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect. updated 03/02/17*lj *tr the consumer stated repairs completed 2/16/17. *tr

2004 jeep grand cherokee. consumer writes in regards to airbag indicator light continues to illuminate after occupant restraint control module recall repairs. *smd the dealer informed the consumer, the repair they performed did not address the air bag light indicator and she would need to return with the vehicle, to get a quote. *jb

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. while driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. the failure occurred on several occasions. the vehicle was towed to the dealer where it was diagnosed that the camshaft positioning sensor failed and needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 04v112000 (electrical system). the manufacturer was notified of the failure. the approximate failure mileage was 107,466.

2004 jeep cherokee. consumer requests assistance with vehicle shipping charges to repair airbag system recall repairs. *smd the consumer stated she lives on a different island, than where the dealer is located. *jb

Recall s33 for jeep wrangles - the clock spring fails due to dust - many other people who use their jeeps in dusty area's also have this issue. mine has failed and upon inspection is full of dirt and dust.

Tl* the contact owns a 2004 jeep grand cherokee. while backing out of the driveway, the accelerator pedal became stuck. the vehicle crashed into a fence and then a tree. the air bags failed to deploy. a police report was not filed. the vehicle was towed to a body shop. there were no injuries. the approximate failure mileage was 103,000. updated 01/24/2017*ct *cn

Tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 25 mph and depressing the accelerator pedal, the vehicle failed to accelerate. the vehicle was taken to an independent mechanic where it was diagnosed, but the technician could not determine the cause of the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the contact received notification of nhtsa campaign number: 16v673000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the approximate failure mileage was 16,000. parts distribution disconnect.

2004 jeep grand cherokee. consumer writes in regards to replacement parts not available to repair recall notice 15v-673 occupant restraint control module. *smd the consumer stated for over a year, he has been receiving recall notices. after driving two hours to have the recall completed, because the dealer stated the part had arrived, the consumer learned late in the afternoon, the repair had not been made, as the module was out of stock, again. *jb

The front right side bracket under the drivers seat broke/snapped in half turning my drivers seat into a rocking chair making it very unsafe to drive. bracket snapped while i was driving. seat just dropped two inches to the right while driving. now, i am concerned about a collision and then the seat just flying off turning me into a crash test dummy. this is not the first time this has happened on this vehicle. this same exact thing happened in 2013 so i went to a junk yard and purchased a replacement seat and had the entire seat replaced. now, three years later i have to go thru the same process and hope the junkyard can get me another seat. this is a joke really that this issue has not caused a recall on the 2004 jeep. after reading the forums on the web, something should be done about it. someone is going to get into an accident, the seat is going to fail and chrysler is going to get sued, big-time. *tr

Am the owner of a 2004 jeep grand cherokee, i am the only owner, i have taken it several times to the dealer, and they have told me that i have to change the complete rear lamps (they have only changed the bulbs once) in dealer they tell me that has nothing that i must change the (taillamps assy), please i need your help, my cherokee has always been parked in my closed garage, it never stays on the street

On sept 4th 2020 i stopped to put air in a tire. i noticed the side wall appeared to be splitting. i checked the other tires and they were splitting as well. all for tires have been replaced. i still have the tires that were splitting.o also have pictures.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that after shifting from reverse to drive and pressing on the brake, the vehicle accelerated. the contact stated the more he pressed the brake, the more the vehicle accelerated. the vehicle slightly contacted another vehicle in the contact's driveway. the dealer and manufacturer had not been contacted. the vehicle currently sits unrepaired in the contact’s driveway. the failure mileage was 124,000. *dt*jb

The check engine light gives a code ( signal loss from cps and ckps) can't accelerate without backfire and missing. sometimes when crossing r/r tracks the engine will die it starts back up after you wiggle the 3 main connectors

The ecm is malfunctioning causing vehicle to stall and misfire at any speed mainly when accelerating making it hard to keep under control safely.

I was driving on the highway and hit another car that was stationary on the side of the road. i had impact on the right front passenger side of my truck, flipping their car as well as my truck. my airbags did not deploy. i had no indication lights on my dash and had no known electrical issues. lucky the car i hit was unoccupied and i recieved a few minor injuries.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while driving at an undisclosed speed, there was an abnormal vibration from the front of the vehicle which was also felt in the steering wheel. there were no warning lights illuminated. the contact stated that the vibration ceased at low speeds. the contact stated that the failure was constant. the vehicle was taken to barnett chrysler jeep dealer, located at (3430 hwy 61 n, white bear lake, mn 55110) to be diagnosed. a cause for the failure was not determined. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 270,000.

Tl* the contact owned a 2004 jeep grand cherokee. the contact stated while driving at an unknown speed the vehicle independently drifted into the right lane and the contact correct the vehicle driving back into the left lane. the vehicle then started to sway in and spun out of control colliding with the guardrail. the contact stated the air bags failed to deploy. the contact was transported to the hospital by ambulance as she sustained whiplash and bruising. a police report was filed. the vehicle was towed to a tow lot and deemed a total loss. the failure mileage was unknown. the manufacturer nor local dealer was not notified of the failure. *dt*jb*dt*jb

I scraped the underbelly of the gas tank and the metal plate protecting the gas tank has fallen off. it was very rusty as well.

Front seat frame broken.. causing seat to move from track mounting that is bolted to floor causing driver to be able to lose control of vehicle and in cause of accident causing serious injury and or death.

The skid plate under the gas tank is rusting away and falling off in large pieces i afraid it could fall out.

The vehicle sometimes doesn’t start and sometimes it starts just fine. sometimes when you put it in drive it will die and sometimes it will run just fine. sometimes it has a rough idle and will stall and die when driving down the road. and then when you start it back up again it will run just fine and then will stall and die again. we have taken it to the dealership and they replaced the coil pack and it is still doing the same thing. we have checked all of the grounds and there are no codes being displayed.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the rear driver's side door and window failed to open. there were no warning indicators illuminated. the door ajar message was displayed. the vehicle was taken to an independent mechanic who stated that the wiring needed to be replaced. the local dealer was not contacted. the manufacturer was contacted and provided case number: 68161969. the contact was referred to nhtsa. the failure mileage was 135,000.

Anytime i hit a small bump in road or when turning the front end loses control and vehicle shakes violently sending me into other lane. several wires have melted under the hood and the front driver seat gets extremely hot while driving a distance over 13 miles

I was on my way home from work at 1145pm when out of no wear the headlights went out ? the turning signals worked but headlights went out and wouldnt come back on, this has happened a few other times but when i had the autoshop look at it they couldn't find a issue? tonight when the headlights shut off i couldnt see anything causing me to go into the ditch and back on the road causing damages to front bumper ,radiator, undercarriage!!! this is a dangerous issue and when i talked to other jeep owners they have the same issues !!! my jeeps been in texas , iowa , new york, florda .... i had a ford with this same issue and they fixed it beacuse it was a safty issue as it was a infernal motherboard issue! jeep you need to fix the jeeps of buy them back for top book value for their year! attached is photo of the headlight out and bumper damage.

I got a short circuit by the air conditioner. it caught fire and burned the whole inside of my car.

Unknown issue : i looked it up on youtube and people call it the death wobble? you drive down the road fine and then hit a small bump and the front end shakes uncontrollably at any speed. *you loose control of steering due to the shaking! other issue is the cruise controller kicks on and the rpm spikes to red zonnnne the only way to disengage it is to turn vehicle off then back on!!!

Electrical issues!!! ive replaced the blower motor resistor beacuse the original manufacturer part failed due to the pigtail melting into the harness. the replacment parts do the same thing after having the heat/ac on for a while you can smell it burning and melting ... ive went threw 4 new replacment parts already and this seems like a recall as each time i was tkld im lucky it didnt cause a fire as the wires were completely melted.

Very loud noise still emitting from dashboard when vehicle after turning engine off. has gotten louder after taken to dealership to have recall taken care of. using today's date as a reference because it was significantly loudest of anytime i ever noticed. today it was louder than ever. thought my jeep was going to explode.

The part of factory installed gas tank skid plate broke. the piece underneath the tank back part fell to the ground while the forward part remained attached. if i was backing up, the plate could have caught on the ground forcing plate into the gas tank spilling gas and possibly causing a fire from the friction or hot exhaust . at the time i was just pulling out a gas station when i heard a scraping noise. i pulled to the curb and looked under the car and saw the plate hanging there. if i had backed up i could have easily ruptured the gas tank and cause a fire. this plate is attached to the main skid plate by welds and is a very heavy gage and will not bend easily. what would happen if the front of the plate fell while i was traveling down the highway at highway speeds?

My 2004 jeep has 110,768 miles on it and durring the recent cold spell in western ny the heater and ac stopped working ! my windows fogged up and couldn't see , i was a sitting duck in the middle of the road as i couldnt see. i was told tjat the wiers under/inside the dash behind the glove bkx has melted causing it to short out ? this seems to be a recall issue as if the original wiers r melting during normal use it can cause a fire. please recall and fix.

Tl* the contact owned a 2004 jeep grand cherokee. while driving 30 mph, the contact crashed the vehicle into a pole. hillstop motors ignored 2 important safety recalls since 8/25/15. consumer purchased defective vehicle on 03/29/18. the air bags did not deploy and the seat belt failed to restrain. there were no warning indicators illuminated. a police report was filed and there were no injuries. the manufacturer and an unknown dealer were notified. the vehicle was not diagnosed or repaired. the vehicle was totaled and towed to a junk yard. the failure mileage was 43,000. *bf consumer stated she suffered physical and psychological injuries.*jb

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the front and rear doors did not unlock from inside the vehicle and the windows would not roll down. the contact became trapped inside the vehicle. there were no warning indicators illuminated. the contact finally managed to exit the vehicle. the vehicle was not repaired. an independent mechanic diagnosed the vehicle, but the results were unknown. the manufacturer was not made aware of the failure. the failure mileage was 18,000. the vin was unknown.

Without warning my jeeps engine will shut off. it doesn’t matter if it is while stopped or driving it will shut off and not turn back on until about 10 minutes later. when it has shut off it will still turn over and i have power to everything i need but it will not fire up. this happened first on a sunny morning driving in town. i towed it back to my house and could not get any codes. it fired up and i thought it was fine so i kept driving it. at this point about ten minutes down the road in the middle of traffic and while cruising along a busy road it shut off, i had power and the ability to steer but no power steering. luckily i had a driveway to pull into and i coasted into it. this happens without warning. at this point i have my jeep at the dealer in modesto ca for a diagnostic and they have told me that i need to replace the computer and the wiring harness for 1400 dollars and then they will see if that fixes the problem. not a guarantee it will fix the problem. this is unacceptable to me as i cannot spend this type of money with the hope that whatever other problem there might be will be more affordable or easier to diagnose. this has to be a problem that is inherent with the jeep itself and a manufacture defect. not only do i not believe this is my fault as a user of the vehicle but i believe that this has caused an unsafe operating condition and i could have been seriously injured if this had happened on another road such as, a dirt road, mountain road, winding road, in icy or rainy conditions, or on the highway. this has also caused me to not be able to sell this car for any reasonable price, and the price for repair is over a quarter of the blue book of the car. overall i do not feel safe with this vehicle for the intended purpose it was made for and this needs to be investigated before someone gets killed. thank you

I have owned my jeep for 3 yrs now and its has been a wonderful vehicle but last yr i noticed the gas tank cover starting to hang down. now there is a big piece about to fall off and the tank is completly exposed. i have read a lot about this issue and am not sure what is going on. it seems that i may be able to have a hitch installed and maybe not. it seems there is a huge issue with this and is my tank going to just fall down one day. also why cannot any one get the air bag restraint module for the recall of my vehicle. what good is having a recall if they can drag their feet. i just would appreciate some info and help to get my car fixed. thank you

When driving, the steering pulls to the left side fairly hard. also, when making either right or left turns the result is a very jerky and not smooth. when there is a bump in the road, the steering wheel jerks and turns slightly causing possible dangerous driving conditions. the vehicle is drive-able however there is definitely some cause for concern. have replaced the suspension with brand new shocks and there seems to be no difference in the steering wheel’s response to bumps. wheels also appear to be in great alignment as well. i have seen where this issue is very common with this make and model and would like to be able to get the issue corrected for a feeling of comfort and safety while driving my vehicle.

The driver seat wobbles and shifts within the seat itself not the bolts that hold the seat bracket down. i believe it is the inside base of the seat. i fear that if an accident were to occur if the seat will stay mounted to the vehicle.

Takata recall. clock will not go off at anytime, so battery goes down overnight all the time. brake and abs lights stays on while driving. ignition key doesn't match door nor hatch locks. the exhaust system has vibration at times when in motion. when test driving this vehicle i just assumed the vehicle had been sitting with an older battery was why it needed to be jumped. then after i got it home and it sat overnight and i had the same problem; i thought i'd left something turned on. then i discovered that the clock will not go off. i purchased this vehicle on 5/17/2019 as is.

The drivers seat mounting bracket (front, left) has broken during normal use 8 times.the part was welded back together each time so far. today, 3 or the 4 mounting brackets broke at once while i was getting into the vehicle, the 2 rear brackets and the same front bracket that typically snaps. this time i wasn't driving, but a few of the other breaks occurred while on the highway, or during normal acceleration from a stoplight. one break also occurred during a left turn on a city street and i nearly lost control when the seat leaned to the side. the first break happened in 2009 with around 45,000 miles on the vehicle, and they have happened on a regular basis since then.

When traveling at 75mph or just making a slow turn at an intersection it shuts off. i have seen recalls on other 2004 jeeps but not this vin # it is dangerous and deadly. it does not happen all the time and the weather conditions make no difference. there should be a recall on all 2004 jeep grand cherokee's

Driving down the road 45mlh the drive shaft started shaking and vehicle came to compleet stop. my keep currently has 116800 miles on it . . this is pre mature failure and should be fixed by dealer .

The welds on the driver's seat have broken causing you to move upon turning the jeep or rocking back and forth, i've had an 01 jeep grand cherokee with the same issues

My jeep grand cherokee limited four-wheel drive all the time cruise control automatically kicks on and off i have no control over what causes the jeep to idle even after i hit the cancel button. caising me no control over my speed even after i hit the brakes ... ive had to replace brakes calipers and rotors beacuse the cruise controller dont work right and the dealerahip says its not a recall????

Tl* the contact owns a 2004 jeep grand cherokee. while operating the vehicle, a grinding and humming noise was present from the steering column. also, the power steering assist suddenly malfunctioned and caused the steering wheel to become very difficult to turn in either direction. the vehicle was taken to an independent mechanic who diagnosed that the power steering pump and hose were faulty and needed to be replaced. the contact indicated that the vehicle was repaired on four separate occasions, but the failure continued. the manufacturer and local dealer were not notified. the failure mileage was 88,000.

Tl* the contact owns a 2004 jeep grand cherokee. after starting the vehicle, a strong fuel odor was detected inside the vehicle. the vehicle was taken to an independent mechanic who was unable to find a leak. the vehicle was not repaired. the manufacturer and dealer were not made aware of the failure. the failure mileage was 88,000.

Takata recall. the replacement part is still not available, according to jeep, after two years.

The vehicle stalls .shuts off when driving it runs like a dream and out of no where it shuts off

System will read "drivers door ajar" when door is closed causing the loss of control to windows, interior lights and radio.

While driving down the highway all of a sudden i heard a loud hissing sound. noticed it was a manifold leak after further inspection noticed two bolts were broke on the drivers side, left side of the motor by the firewall. there is no possible way to remove these broken bolts other than pulling the motor. no mechanic will touch it. therefore leaving the cost on the consumer. the grade of the bolts are very poor. they knew the 4.7 v8 motor would not have enough space for the consumer to fix these issues. leaving the consumer to pay thousands of dollars to fix their mistake it is not safe it is not fair. now the consumer has to worry that’s excessive heat that escaped out the manifold due to the broken bolts doesn’t catch anything on fire under the hood while driving possibly injuring or fatally injuring the people in the vehicle as well as others driving on the road. i feel they should be responsible for there mistake. these bolts should not break off within 100,000 miles it is a hazard to the driver there occupants i feel they should have a recall. it’s one thing if you just don’t have the money to fix it it’s another thing if you do and there’s no possible solution that’s not what i paid for now i have to drive a vehicle that i don’t feel safe i can’t trade it in or sell it because you can hear it now i’m stuck with driving it for another couple thousand miles and be out of the vehicle on their behalf.

Takata recall - had my 2004 jeep grand cherokee in for the recall in january 2018. they fixed airbag recall and problem seatbelt light constantly being on even when driver is correctly seatbelted in- the light stays on. now, it is august 27, 2018 and both air bag light and seat belt light are back on. also, the fuel tank skid plate is completely rusted through. this leaves the gas tank fully exposed, leaving you susceptible to any number of possible scenarios where the fuel tank could ignite, especially if one was to be rear ended by another vehicle. it is not protected by "solution" to replace the tow bar package. i know serveral other people with the same vehicle and fuel tank skid plate rusting through completely. this combination of the takata airbags deploying unexpectedly along with the exposed fuel tank, & truly endangers the lives of the driver, all occupants and potentially anyone else in the vicinity, if one or both we're to explode. potentially caused me lose of life to those involved.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the driver’s side wiring harness fractured and caused all the electrical components in the vehicle not to work. the contact stated that the same failure occurred four times. the vehicle was taken to park chrysler jeep (1408 highway 13 west, burnsville, mn 55537) where the driver’s side wiring harness was replaced; however, the same failure occurred several years later. the manufacturer was contacted and was unable to assist. the vehicle was also taken to several independent mechanics, but was not repaired. the approximate failure mileage was 55,000.

Tl* the contact owns a 2004 jeep grand cherokee. while driving 65 mph with the cruise control engaged, the vehicle inadvertently accelerated while driving up a hill. the contact had to either apply extreme pressure to the brake pedal to stop the vehicle or place the vehicle in neutral to stop. there were no warning indicators illuminated. an independent mechanic was notified and the contact was awaiting a call back. the dealer and manufacturer were not notified. the vehicle was not diagnosed or repaired. the failure mileage was 85,000.

Back seat on driver side window is stuck in the down position, the window button was pressed while driving on a local state road and would not go back up. bad wiring should be the culprit...

Wiring between the driver's door and the vehicle break, which causes the electric locks and windows not to work. either moving or stationary. this has happened several times since 2008

I have a 2004 jeep grand cherokee. i came to a stop yesterday and the seat shifted forward and now rocks. i looked under it and the seat bracket broke. i looked into it on internet and it seems to be a very common problem with this vehicle. i contacted chrysler but they were very unhelpful.

"takata recall" my driver's seat has been replace once, at my own expense, due the seat becoming extremely "wobbly" and being broken from the bease frame and frame under seat. i was on highway driving when the seat first became slightly unstable, had i unfornatunately been struck from the rear, i would've been violently thrown forward. i have researched this matter and found that there had been a recall for the 2004 jeep grand cherokee laredo wj, yet i found nothing on this site. it costs me $600, which is a lot for a disabled veteran. but my safety comes first. please look into this

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the fuel tank detached while the vehicle was being driven. the driver pulled the vehicle over to the side of the road, strapped the tank back to the vehicle, and drove home. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 213,000.

I have called the chrysler recall hotline and a dealership nearby to see if my car has a recall on the crankshaft positioning sensor because my car keeps dying while i’m driving down the road and idles rough. i did some research online and several websites showed a problem with my make and year model yet i cannot redeem a recall which i’m guessing is because it’s vin specific. i would just like my crankshaft positioning sensor replaced. my car has been know to die several times through the day with no warning. it has died multiple time going down george bush highway towards lewisville before you exit for main street and has even died in my way to school in the mornings which is only about 1/2 a mile. the calendar at the bottom of the page does not let me select more than one date which is troubling because i could put a check mark in a majority of days where it has died.

Transmission coolant line is leaking it's been worked on several times. the motor has air in the coolant system after replacement of radiator. the power steering line was replaced. the back wiper motor does not work. something inew the dash makes a moving sound after the engine is shut off on passenger side. i had brake lines fixed. the vehicle looses oil on the road due to the line leaking. the back wiper not working makes it hard to see out the back window.

Steering gear box suddenly locks up on slow turns in traffic

The jeep was stationary when there was a sound, when i started driving the seat began to wobble from side to side (left to right) and it felt like the seat could come off, i had to brace my leg against the door too keep the seat semi-stable. looking into this issue i found a whole website dedicated to complaints, as well as a whole website dedicated to selling new brackets to counteract this problem. if a third party having to sell parts for a specific issue isnt telling on how common it is, i don't know what is. i have yet to bring it in to the shop, however according to the complaints its an issue with them making weak brackets than can fail during a crash. here is the website documenting complaints, as well as the website for parts. http://jeepseatbracketproblems.blogspot.com/ https://www.jeepseatbracket.com/pages/the-problem we will be getting it diagnosed, however it seems this should be an issue that is addressed, especially considering how dangerous this could be both with if it broke while driving, and in a crash! i believe it should be a recall, or have all the owners of cars with this problem fixed at their cost with how common it seems, and im upset they havent addressed it.

Seat heater wiring inside both front seats cracked at seat heater elements causing electrical resistance and melting of seat cushion material surrounding wiring. this defect was previously addressed via safety recall 09v11700 in 2009. chrysler claimed my vehicle had received the safety recall, and the parts are only warranted for 2 years. if this is true, the new parts have the same fire hazard as the old parts.

Front driver seat mounting bracket/track break complaint: vehicle was stationary and in parked in a parking lot of my work. i was just getting into the vehicle when the front left driver seat bracket broke causing the seat to immediately start rocking side to side and towards the back. upon inspection the bracket itself failed at a designed bend in the bracket just before the bracket attaches to the seat power sliding bracket. material appears to be made of 1/8" metal problem: after time the bracket holding the driver/passenger side front seats to the frame of the vehicle begins to crack and break leaving the seat to rock and move as the vehicle is driven. this will lead to the seat possibly becoming disconnected from the vehicle frame in the event of a crash. file labeled: left brkt-driver seat - broken - is of the broken bracket.this part is on driver side towards the door. file labeled: right brkt-driver seat - nrml - is of the opposite bracket.this part is on driver side towards the passenger seat.

The recall number is n74 which was to have the rear of it to be reanforced they tell me this is no longer available and i was driving and the gas tank fell down almost fell off because the gas tank strap broke witch there was only one on it i was going 55 mph for 7 miles

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while driving at unknown speeds, the vehicle stalled but was able to restart. the check engine light was illuminated. the vehicle was taken to an independent mechanic where informed that the crank senor malfunctioned and no crank shaft sensor and provided code p0320. the contact called the local dealer precision chrysler jeep dodge ram (1341 route 23 south, butler, nj 07405,(973) 838-6808) where the contact was informed that the repairs would be at the owners expense. the vehicle was not diagnosed or repaired. the manufacturer was contacted however no further assistance was provided. the failure mileage was 121,984

2004 jeep grand cherokee. consumer writes in regard to having vehicle be included under safety recall for stalling engine. *as *js

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. while driving approximately 45 mph, the front driver and passenger air bags deployed without warning. the contact sustained minor burns that required medical attention. the vehicle was driven to the contact's residence. the contact called ilderton dodge chrysler jeep ram at (336) 804-8536 (located at 701 s main st, high point, nc 27260) and was informed that someone would come out to inspect the vehicle. the contact stated that no one came to inspect the vehicle. the manufacturer was not made aware of the failure. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 15v046000 (air bags). the failure mileage was 177,000. parts distribution disconnect. at the time this complaint was filed ilderton had not come out to inspect the vehicle. as of october 25th thery did come and inspect it. it was then returned to contact. contact has yet to hear response from iderton about the findings. updated 12/06/18*jb

The driver's side control for the windows and doors does not work making it impossible to put the windows down or lock the car. this occurs when in motion or while stationary. it is a safety concern.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. lakeshore chrysler jeep dodge ram fiat (330 e howze beach rd, slidell, la 70461, (985) 641-9595) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect. **tr the consumer stated the vehicle was repaired. *js

After doing wuite alot of research i have found that the 2004 jeep grand cheerokees have a known stalling problem that cannot be explained. these vehicles stall without warning causing the power steering and power brakes to fail. creating a huge safety issue for anyone in the immediate area. every complaint i have seen states that the owners have sunk lots of money and replaced several parts only to have the problem return time and time again. why has this stalling issue never been addressed, and jeep held accountable for the repairs? i have found hundreds of complains all over the internet describing this same stalling hazard.

The fuel tank skid plate is rusted and one of the straps are broke. dont dare to drive for fear of tank falling out.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); which indicated that the parts to do the repair were unavailable. the dealer and manufacturer were not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. while driving 60 mph, the brake pedal failed to work without warning. the contact applied the front brake to stop the vehicle. the contact was an independent mechanic and diagnosed that the rear brake line was fractured. the vehicle was repaired. the vehicle was not taken to the dealer. the manufacturer was not contacted. the approximate failure mileage was 170,000. *tt *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while driving at various speeds, the front and rear driver side window and also the front and rear passenger side window failed to open and close. the vehicle was taken to the dealer (bachman chrysler dodge jeep ram located at 630 broadway st, jeffersonville, in 47130) where the dealer stated that the contact had to pay for the charges. the vehicle was not diagnosed or repaired. the manufacturer was contacted at 800-992-1997 and was made aware of the failure. the manufacturer asked the contact to call the nhtsa hotline. a case number was not provided. the approximate failure mileage was 151,000.

The break tail lamp shots out and had to replace the unit twice this year and the was wiring shots to the break light and it cost me $1500 for the break light wiring shot and the tail light assemble. i have had this problem for 3 yrs consecutive and i think it is a safety issue since it is the breaks lighting and their has been multiple complaints about the same issue for this vehicle on line. i think that chrysler should recall all this vehicles and rewire them for free since it is a safety fitcher. the whole break wiring had melted because it had a shot and burnt the bulb sockets and assemble unit

Tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 40 mph, the vehicle jerked and the check engine warning indicator illuminated. the vehicle was taken to an independent mechanic who diagnosed that the crank shaft sensor needed to be replaced. the vehicle was not repaired. a local dealer was not contacted. the manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 04v112000 (electrical system). the failure mileage was approximately 100,000. the vin was not available.

Takata recall, jeep drifts back and forth on road regardless of surface of road,sways back and forth, feels very unsafe, happens at any speed,

Had a car accident few days ago and the air bags did not deployed at either side. also, the steering column is stack in lower level, the mechanic said it is broken inside, needed to be replaced.

Takata recall while driving my steering wheel is very loose shakes when i use the brake peddle. pulls me left then jerks be to the right or vise versa. this is very scary. i have kids that depend on me to get them from school bus stop etc i do not feel safe driving my own vehicle i’ve put 2 sets of new tires on my jeep since february of this year 2017. this happeneds on the highway city street back roads you names it

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the driver's and passenger side bumper cracked without warning. the vehicle was taken to larry h. miller chrysler jeep dodge ram 104th (1800 w 104th ave, denver, co 80234 (720) 907-0928), but the failure could not be replicated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 85,000.

Tl* the contact owns a 2004 jeep grand cherokee. while driving above 40 mph, the vehicle vibrated and shook without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the ball joints and the trac on needed to be replaced. the vehicle was repaired. the vehicle was not taken to the dealer. the manufacturer was not contacted. after the vehicle was repaired, the failure recurred several other times. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the approximate failure mileage was 230,000. the vin was not available.

Gas tank cover/ holder completely rusted out and gas tank is just hanging there by one corner of the cover. it fell down as i was just driving down the road causing the gas tank to crack in the frint corner when it hit the ground.

2004 jeep grand cherokee. consumer writes in regards to gas tank fell off vehicle. *ld updated 09/18/2017*js

The driver's seat bracket has broken at 3 of the 4 points where it is attached to the floor frame. the seat is very unsafe and moves dangerously with every turn, braking or acceleration. this is obviously a very common failure in the 1999-2004 jeep grand cherokees, yet chrysler has done nothing to address it. how many people are driving around with this potentially fatal defect? how many must be injured or killed before action is taken to correct this obvious design and manufacturing defect?

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. while the vehicle was parked with the key out of the ignition, the vehicle started on its own. in addition, the hazard lights, power locks, and horn functioned independently intermittently. the contact also stated that the gauges and meters displayed incorrect readings. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 230,000. the vin was unavailable.

Tl* the contact owns a 2004 jeep grand cherokee. while driving 40 mph, the vehicle shook violently and the steering became difficult to maneuver. the vehicle was taken to an independent mechanic who diagnosed that the tie rod failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 125,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the ignition key failed to turn over to start the vehicle more than once. the contact had to wait a brief moment and made several attempts to finally get the vehicle to start. the contact stated that the sentry key immobilizing system failed to work and was uncertain of when the failure would occur. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the approximate failure mileage was 223,273.

My 2004 has recently intermittently has been shutting down while driving. i have called jeep and asked for help with diagnosing what is wrong and they refused. i have had it checked several times by my own mechanic and after numerous repairs the problem is still happening. there is no warning, sound, or rhyme or reason when it happens and it happens in traffic. it is a very dangerous deffect, whatever, it is and since noone at jeep seems to want to help i am filing a complaint for others who may have this same type of vehicle to beware. there was a recall on this year vehicle in 2004 brand new when the car came out on the crankshaft sensor which does cause intermittent stalling but again jeep would not assist me to diagnose if this is the problem. it always happen while moving in traffic again without any warning. it is not so much that it stalls - the vehicle literally shuts down. almost like its a safety issue!!!!!!!!!!!!!!!!!!!

Tl* the contact owns a 2004 jeep grand cherokee. without warning, there was a catastrophic engine failure. the instrument cluster warning indicators dimmed. in addition, the service engine warning light only illuminated moments before the engine failed and the vehicle was unable to be driven. while driving 65 mph, another motorist alerted the contact that the vehicle was overheating and smoking. the contact was able to coast the vehicle over to the side of the road. the service engine light illuminated shortly before the vehicle stalled completely and failed to restart. the vehicle was towed to a mechanic who diagnosed that there was an engine failure. the contact was advised to check with the manufacturer or a dealer to determine what caused the failure and for a solution to repair the vehicle. the contact was unable to determine who would repair the vehicle. the manufacturer provided no repair solution. the approximate failure mileage was 100,770.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 15v673000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

2004 jeep grand cherokee. consumer writes in regards to replacement parts not available to repair airbag system occupant restraint control module recall notice. *smd

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the air bag light remained illuminated. the contact received notification of nhtsa campaign number: 15v673000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 39,000. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owned a 2004 jeep grand cherokee. while driving at an unknown speed, the contact's vehicle spun out of control and crashed into two telephone poles. the air bags failed to deploy. a police report was not filed. no injuries were sustained. the vehicle was towed and deemed destroyed. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the manufacturer was not notified of the failure. the failure mileage was 108,000.

Tl* the contact owns a 2004 jeep grand cherokee. while driving 70 mph, the vehicle stalled without warning and lost power in the middle of the freeway. there were no warning lights illuminated and the vehicle was towed to a local mechanic. the vehicle was diagnosed with crank shaft sensor failure and was repaired. however, less than 24 hours after being repaired, the vehicle lost power again. the vehicle was towed to a local shop, but was not diagnosed. the manufacturer was not notified of the failure. the contact was experiencing the same failure as described in nhtsa campaign number: 04v112000 (electrical system) the failure mileage was 131,000.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the recall remedy was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

I have to replace my rotors every 6 months to a year.and also replace the brakes why do they fail so ofen

I had an appointment at a jeep dealership in north charleston on june 3, 2016 to get the safety recall r60 / nhtsa 15v-673 fixed. after having my jeep there all day they informed me they did not have the parts and i would have to bring it back when they have the parts. i lost a whole day of pay for a scheduled appointment and the issue was not taken care of because they did not have the parts. as of today 06/23/2016 i have not been contacted to inform me if or when this issue will be fixed.

The airbag system occupant restraint control module on my vehicle may experience a front airbag and/or seatbelt pretensioner inadvertent deployment.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the driver's door lock system failed, which caused the instrument panel, interior lighting, and brake lighting systems to fail. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 160,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 15v673000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the vin was unknown. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 ( air bags), however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 15v673000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

There is a safety recall for the crankshaft position sensor - recall d-13. it is listed that it exists in some 2004 model year jeep grand cherokee vehicles equipped with a 4.0l engine. chrysler said my vin is not one of the vehicles that had the recall. they indicated that the recall was for vehicles built 12/16/03-2/6/04. chrysler said my vehicle built 0m 4/24/2004. i believe my vehicle should have been included in the recall because this part malfunctioned on my vehicle and i had to replace it and believe that i should get reimbursed by chrysler. vehicle would not start but it could have been a serious safety issue.

I received the notice that my car needed to be taken to the dealer and the orc repaired. our local dodge chrysler jeep dealership said they could not get the part. i called the 800 number for vehicle safety hotline and had to leave a message. no one has called me back in over 10 days. what am i supposed to do to get this fixed?

Fca recall r60/nhtsa 15v-673 after i got the mail on may 10, i immediately called the dealer hendrick chrysler dodge jeep ram at duluth ga. i was told the part would be available in one day, so i scheduled an appointment on may 14. on may 14, i got up at 8am and drove more than 30 miles for this recall service. i waited at the dealer place for more than 2 hours before they told me that the parts was not available. they told me they would call me when the part was going to be in stock within 3-5 days, however they never called me until i called them on may 20. i reschedule the second appointment with them on may 20 for 9am. i got up early and drove that far to there, and the only thing i could find after spending another 2 hours is that they told me the part they have is not the right one. i feel very frustrated about this recall service and i am doubting about the quality of the service from the fca dealer. i would not believe a dealer who should make a mistake just on ordering the recall part, would get this recall service done right.

I received the safety recall notices from fca in november 2015 and may 2016. to replace the airbags. absolutely nothing has been done by fca (fiat chrysler automobiles)or metro atlanta chrysler dealers to remedy the problem. they say parts are not available and can offer no timelime for replacement.. i have called fca twice about this. at this point, what are my legal options for replacement of the defective airbags in my vehicle?

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

My son was involved in an unexplained car accident on 9/26/15 in our 2004 jeep grand cherokee. the crash resulted in extensive physical and fire damage to the vehicle and the loss of my son's life. it was a beautiful sunny day and the cause remains unknown. shortly after i received notice that his vehicle was involved in recall r60 for unintended air bag deployment which could result in a crash. my son was a new driver and anything could have happened. i have contacted chrysler who informs me since the vehicle was totalled and disposed of prior to the recall they can not help me and i must contact the subrogation department to try to get my insurance company's money back. this is not my concern though i have notified my insurance company. i'm angry that this may be the reason my son is no longer with me and all i get is a so sorry, the car is gone, we can't help you. well so is my son. ..updated 12/11/17 *bf *cn

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the recall notice for nhtsa campaign number: 15v673000 (air bags) was received in december of 2015. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.

I just took my vehicle in to our local dealership and they tell me they can not "fix" or repair the heated seat issue because they may rip the seats. really? oh and that they will not be responsible if they do. . .

2004 jeep grand cherokee. consumer writes in regards to replacement parts not available to repair airbag recall notice. *smd

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v637000 (air bags). the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. while the vehicle was parked, there is an odor of oil around the vehicle. the contact received notification of nhtsa campaign number: 15v673000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 72,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the parts to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. the vin was not available. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. while in reverse, the vehicle stalled. the contact was able to restart the vehicle. the vehicle was not diagnosed nor repaired. the contact stated that the failure recurred several times. the vehicle was not included in nhtsa campaign number: 04v112000 (electrical system). the manufacturer was notified of the failure. the approximate failure mileage was 200,000.

Takata recall. the advice is not to drive too much , should i let my wife drive it? my complaint is that there is no thought for the consumer. so why do we have nhtsa? could you answer that question?

My jeep has what is known as the "death wobble" where all the factory suspension parts start failing rapidly. you can't control your stopping above 40mph because it shakes so bad you lose hold of the steering wheel. this is a common issue with jeeps from the 2000s.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the parts to do the recall repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 06/29/16*lj the consumer stated the dealer finally received the parts, after he filed a complaint. updated 07/07/16.*jb

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 15v673000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the air bag and seat belt warning indicators illuminated. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was approximately 160,000. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available. parts distribution disconnect.

2004 jeep grand cherokee when turning right or left at slow speed it has an awful grind noise. also when driving on uneven pavement has death wabble and terrible sway. i have replaced control arms sway arms you name it. the suspension on the vehicle feels unsafe and may pose as if your vehicle may roll over at any time. i certainly wouldn't recommend this vehicle. it seems this has been a constant complaint by many consumers but yet no recall.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available. updated 08/12/16*lj

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was unknown. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

There has been an open airbag recall, where the airbag could deploy without cause, since november 2015. chrysler has yet to come out with a fix for it. we feel unsafe having our family in the vehicle until there is a fix. six months should be more than enough time for them to have found a solution to the problem.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Takata recall. i received a november 25, 2015 recall notice. i have contacted my dealer multiple times and each time i am told the part is not available. we are now almost 5 months later and i called again today and still no part. i have two children that ride in this car daily and i am very uncomfortable knowing the airbag could deploy at anytime and endanger our lives. i do not understand why it is taking 5 plus months to have parts available and when i ask when to expect this to be resolved i am told they have no idea. this is unacceptable.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v673000 (air bags); however, the part for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts unavailable.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags), but the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available. updated 06/15/16*lj updated 06/30/16.*jb

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

2004 jeep grand cherokee. consumer writes in regards to replacement parts still not available to repair airbag orc defective module recall notice. *smd

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the dealer was unable to supply the part within a reasonable time frame. the contact received the first interim notification letter and waited several months for the second letter, which indicated that the parts were available. the manufacturer was unable to determine when the parts would be supplied to the dealer. the contact had not experienced a failure. vin tool confirms parts not available. updated 05/10/16*lj *tr

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the parts to do the recall repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part for the repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notice of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the air bag warning light was illuminated. the manufacturer was not made aware of the failure. vin tool confirms parts not available.

Tl* the contact own a 2004 jeep grand cherokee. the contact stated the air bag warning indicator illuminated. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was not notified of the failure. the failure mileage was approximately 104,000. parts distribution disconnect.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v673000 (air bags); however, the parts for the recall were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v673000 (air bags) however, the parts or remedy for the recall were not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced the failure. the vin was not available. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact stated that on several occasions, the air bags warning light illuminated. the contact stated that the failure was intermittent. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the parts to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the approximate failure mileage was 74,220. vin tool confirms parts unavailable.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while driving at various speeds, the steering wheel shook violently without warning. the failure recurred numerous times. the vehicle was taken to a dealer where it was diagnosed that the front upper and lower ball joints failed and needed to be replaced. the vehicle was repaired but the failure recurred worst than before. the manufacturer was made aware of the failure. the failure mileage was approximately 50,000.

Tl* the contact owned a 2004 jeep grand cherokee. the contact stated that while driving at approximately 15 mph going across a four lane intersection, another vehicle crashed into the passenger side of the contact vehicle causing the vehicle to tilt to the driver side. neither of the frontal air bags deployed, only the side air bag on the passenger side deployed suring the impact. the police and fire department were at the scene. the contact was transported by ambulance to the hospital. the nature of the injuries were general bruising to the head, arms and legs. the contact was treated and released. the vehicle was destroyed. the contact also stated that the vehicle was repaired under a manufacturers air bag recall a month prior to the failure. the manufacturer was not notified of the failure. the approximate failure mileage was 133,000. the vin was not available.

My jeep has many recalls and i need info to get done!

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts unavailable.

I purchased at from michigan auto wheel & tires (mawt) at 38190 van dyke ave, sterling heights, mi 48310 and had them mounted, balanced, and installed on my vehicle in preparation for my vacation trip. while on my trip one of the tires went flat. when i had the tire replaced, i learned that the 4 tires were not new, but were all about 5 year old and each had a patches on the sidewall. when reputable dealers have a tire that ages out of their inventory at approximately 5 years, they destroy the tire by drilling the sidewall. they pay a recycler to dispose of the tire. in my case, the tires had no sign of wear and appeared new. it appears that mawt is involved in purchasing scrap tires and repairing them, or purchasing repaired scrap tires, and selling them as new. this is a dangerous practice. i have a significant amount of additional information and documentation.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 15v673000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect. the vin was not available. updated 05/17/16*lj updated 05/19/16.*jb

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available. updated 11/29/16*lj updated 12/06/16.*jb

2004 jeep grand cherokee. consumer writes in regards to parts not available to repair occupant restraint control module recall notice. *smd

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that a clicking noise was heard from the air bag compartment on the passenger side of the vehicle. the manufacturer was not made aware of the failure. the failure mileage was unknown. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available....updated 04/26/16 *bf updated 05/05/16.*jb

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the recall notice for nhtsa campaign number: 15v673000 (air bags) was received in december of 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the vin was unknown. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep cherokee grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Replaced tail light housing units only to have them go bad again. wire harness needed to be replaced numeral times, electrical system for doors and windows had to be replaced numeral times. gauges on dash board wouldn't work half the time. just had a mva with a deer and extensive damage to the front of the car and no airbags were deployed, the accident was so extensive that the car was totaled!

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the interior front and rear passenger side power windows failed to operate. in addition, the doors failed to unlock which included the lift gate. the failure occurred intermittently with the front driver's side. the vehicle was currently being diagnosed. the manufacturer was not notified of the failure. the approximate failure mileage was 60,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the air bag light was illuminated. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 230,000. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repairs was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the vehicle locks were not recognizing the key fob sporadically. the contact received notification of nhtsa campaign number: 15v673000 (air bags )however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was approximately 53,000. vin tool confirms parts unavailable.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v673000 (air bags); however, the remedy or the part for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced the failure. vin tool confirms parts not available.

Manufacturer has not provided permanent fix to problem as of the date of this report per my dealer.

For over a year, i have received multiple notices stating a safety recall for my 2004 jeep gr cherokee...refer to r06 / nhtsa 15v-046 (airbag system occupant restraint control). every time i contact my local dealer, they tell me the part is not available...i now have no faith that this will ever be resolved. help!

Complaint is about recalls being painful and fca not seeming like it wants to perform them: r60: parts are still not available though we got a notice labeled "important safety recall" months ago. according to our dealer parts are still not available. apparently this is for an airbag issue but it does not seem that fca is making "every effort to obtain these parts as quickly as possible" as is stated on the recall notice. n47: i have called our local dealer a few times and they refuse to look at it saying that since we don't have an aftermarket trailer hitch that our vehicle is not eligible for any remedy for the exploding gas tanks. is our vehicle safe to drive???

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

I received the safety recall regarding my air bags. i brought the vehicle to sullivan's northwest hills dealership in torrington, ct, on 12/17/15 and 1/28/16. they say they do not have the parts yet. i am concerned about driving the vehicle and having passengers with me until i can get the airbag fixed

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and the part was not available to receive the recall repair within a reasonable time frame. the contact called more than one dealer and they were unable to determine when the recall repair appointment would be scheduled. one dealer indicated that the part did not fit and provided no further explanation as to what they would do to obtain the correct part to remedy the repair. the manufacturer was contacted and they were unable to provide a reasonable time frame to supply the part to the dealer. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the recall notice for nhtsa campaign number: 15v673000 (air bags) was received in november of 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v673000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

3 times now i have had the wires that run through the rubber boot in the passenger door break causing loss of power to passenger side windows, door locks, side mirrors and interior lights not turning off.

#1 march 204 front angle on electric seat track clean break on track, seat unstable and unsafe vehicle underivable.replaced with salvage unit did not replace seat frame in lower cushion re used original seat. #2 1/24/16 front angle on electric track broke again, seat frame also damaged. took apart seat frame came a part in multiple pieces with broke wields and broken metal points. had to again buy salvage seat, could not find exact match, had to swap seat track frame, cushions and track wiring harness. have had to work on this seat twice using all oe parts no aftermarket parts, both incidents have left the vehicle undriveable and unsafe till the part was replaced, second time seat snapped upon braking and flung me rearward to where i lost control of the vehicle, fortunately i was on a country road and was able to get of the road safely but any other incident myself or others could have been hurt i would like to give a more through description but i'm limited on characters, i also still have all the broken parts as proof.please email me for more details. chrysler and jeep should be held accountable for this part that is poorly manufactured it could kill someone. please email so (i can give you full details, this has happened to this part twice!

This is the 2nd time i have had this problem. the heater/blower/vent system failed and no hot air comes out the right side of the car including the defroster which is dangerous. it turns out that there are cheap plastic temperature doors on the heating system under the dash that break. this is a very common problem on 1999-2004 jeeps with dual heating systems. i had this repair done at 72,500 miles and now again at 141,900 miles. both times the repair was about $1500. the repairs were done on nov 9, 2009 and dec 2, 2015. i am taking the car back to the dealer today because the air is still not coming out of the vents properly. i was checking about recalls before i go to the dealer, and i just found this website that describes the common problem and a low cost way to fix it yourself. http://www.jgcparts.com/jeepheater.html . i hope you can help me and all the others who have had this problem!!!!

Vechile has 167,000 miles on it. just this past month after putting on a new tension pulley the airbag and seatbelt lights came on. was not aware of any recall until watching the news tonight and found this website. did not receive any type of notifications that i was reading about. having alot of other issues with vechile as well.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 04/22/2016*lj the consumer stated the airbag light was illuminated. updated 11/20/2017*js

Tl* the contact owns a 2004 jeep cherokee. the contact received notification nhtsa campaign number: 15v673000 (air bags) however, the part to do the repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available. updated 03/16/16*lj updated 03/17/16.*jb

Tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 60 mph, the air bag warning light illuminated. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the vehicle was not taken to the dealer, but was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 268,029. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 15v673000 (air bags) and 06v197000 (seats); however, the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available and parts distribution disconnect, respectively.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the recall notice for nhtsa campaign number: 15v673000 (air bags) was received in november of 2015. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle was not available and there was no estimated time provided for when the parts would be available. the contact had not experienced a failure. vin tool confirms parts not available. updated 04/22/16*lj updated 04/26/16.*jb

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact stated that the air bag warning light remained illuminated. the vehicle was taken to the dealer to be diagnosed, but was not repaired. the vehicle was included in nhtsa campaign number: 15v673000 (air bags). the contact stated that the failure was intermittent. the manufacturer was not notified of the failure. the approximate failure mileage was 100,000. vin tool confirms parts not available. updated 03/04/16*lj updated 03/07/16.*jb updated 03/14/16.*jb

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Takata the blower moter comes on then goes off and now it dont work did reseach and it said there r problems the the connector it gets over heated and melts i dont know if that is happining to mine but i dont thing the bower motor is bad i think its the connector

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part to do the repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Fca will not provide me with a rental vehicle until my vehicle is fixed, knowing there is a problem with my air bag system, as well as my srs, knowing that my air bag could go off at anytime, causing a crash without warning. i will not endanger myself or my family by driving a vehicle that i and fca knows could cause a crash.

Tl* the contact owns a 2004 jeep grand cherokee. while driving at various speeds, whenever the accelerator pedal was depressed, the vehicle failed to accelerate. while at a stop sign, the contact attempted to accelerate forward, but the vehicle was unable to move. as a result, another vehicle crashed into the driver side of the contact's vehicle. the air bags did not deploy. there were no injuries. a police report was filed. the vehicle was taken to the dealer where it was diagnosed that the front hood, driver's door, the front frame and panel, the fuel injector, and transmission needed to be replaced. the vehicle was repaired; however, the vehicle was inoperable. the manufacturer was made aware of the failure. the vin was unknown. the failure mileage was approximately 60,000.

Tl* the contact owned a 2004 jeep grand cherokee. while driving approximately 35 mph on a dirt road, the contact's vehicle was struck on the rear passenger side by another vehicle, spin out of control, and flipped onto the driver's side. the contact stated that the driver and passenger air bags did not deploy. the contact sustained injuries to the neck, head, and back and medical attention was required. a police report was filed. the vehicle was destroyed and towed. the manufacturer was made aware of the failure. the vin was unknown. the approximate failure mileage was 19,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v673000 (air bags) however, the part for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced the failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Transmission slipping

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was unknown. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the brake pedal wobbled horizontally. the failure recurred several times. the vehicle was taken to a dealer where it was diagnosed that the brake pedal needed to be repaired. the contact stated that the dealer was informed by corporate to not install the part and refused to repair the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 55,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 2/4/16 *cn updated 02/16.16*jb

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the air bag and the seat belt warning lights illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 135,978.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Jeep accelerated without stepping on gas. accelerator cable did not seem to operate smoothly, when applying, felt somewhat "rough/nothy" owner agreed to change as suggested. cable changed total $477.39 in 5/2010.this time car was towed to jeep dealer. c. stated jeep accelerated on its own, towed in. jan. 13,11 jeep towed in to jeep dealer for bucking and accelerating on its own, no issue was found. may 13,11 towed into jeep dealer, changed several components and $1,074.68, never had a definite answer, and after each incident took its toll on my nerves, scared to death to drive my jeep, which i purchased to make our family safe. fast forward, 11/23/2015 this jeep once again started accelerating and racing in park and with the hand brake up. my jeep has 64,k and is taken care of, looks great. but, once again i cannot risk putting my family or myself in it to drive. i have found numerous stories like this and some a lot worse. my instincts were to just shut the engine off and i did all4 times over the years. i am now on a fixed income and would love to be happy and keep this jeep grand cheroee but, i can no longer take this chance. i would love to know how many people must die or how many accidents have to happen before chrysler wakes up and recalls, i'm guessing they don't really know what to fix. i also had problems with my tail lights and had repairs several time, when i got a ticket after it was already fixed a few times i had to pay. failed nj inspection 1 time due to what they called a wig wag, which jeeps are know for, who out there is on the consumers side, no one it appears. no recalls on this this but, they will get back to me on a passenger restraint module, maybe next year 2016, if we are lucky. all 4 times the vehicle was being driven and the only thing that worked was shutting off the engine using the key. my vehicle must be safe for grandchild.

I've had problems on and off with the power windows, door locks, interior lights and stereo system. the power windows/door locks do not work. unless i turn the interior dimmer light switch to the off position, the lights stay on. when this is done, i cannot see the displays (i.e., speed, etc.). the stereo system will play and the cd player works; however, i cannot see the display at all --- channels, track #s, etc. all of these issues, except the stereo system, create driving hazards.

2004 jeep grand cherokee. consumer writes in regards to replacement parts not available to complete airbag system occupant restraint control module recall notice. *smd

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. while driving 65 mph in the rain, the vehicle stalled and lost power, including brake and window power, without warning. the contact pulled the vehicle to the side of the road, waited, and restarted the vehicle. the failure recurred and the vehicle was taken to a local dealer where it was diagnosed that the wiring harness under the hood needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 60,000. in addition, the contact received notification of nhtsa campaign number: 15v673000 (air bags). the vin was invalid. vin tool confirms parts not available. updated 02/12/16*lj; updated 05/03/18*jb

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags). however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Was contacted by jeep about recall several months ago. have contacted them to schedule repair and they say the parts not available yet. contacted jeep recall assistance center and they cannot give any time frame for making the part available. seems to me it has been long enough that they should be able to give some kind of time frame for a repair.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags), however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 03/04/16*lj updated 03/07/16.*jb the consumer stated no repairs have been made. updated 03/14/16.*jb

Arm rest wire control door locks dash overhead lights turn lights remote mirror control has shorted out 3 times now driving in all types of roads.

Tl* the contact owns a 2004 jeep grand cherokee. while driving 70 mph, the heater and air conditioner failed to properly regulate and function. in addition, the thermostat displayed an incorrect reading. the failure recurred on numerous occasions. the vehicle was taken to a dealer multiple times where it was diagnosed that the mode door and the heat actuator needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was taken to another dealer where it was diagnosed that the control head needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was taken back to the dealer who was unable to diagnose or repair the vehicle. the manufacturer was notified of the failure. the failure mileage was 50,000.

I understand that the nhtsa is requiring fca to extend the $100 gift card offer to owners of these suv or to install a rear trailer hitch to prevent gas tank explosion in the event of a rear collision. i received a card from jeep, called the hotline but they are telling me that there are no remedies available for the 2004 grand cherokee. are there any other recourses available to me or is the iformation i am getting from fca correct?

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 04/07/16*lj updated 12/14/2017*js

I have had issues with my idash lighting going so dim you can't see anything on it and when that happened my power windows stopped working it was like that for about a week then it just fixed its self now a year later and all my power windows don't work again. and the lighting inside the vehicle works one day and not the next. this has happened for about two years off and on

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags)however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not provided.

The lights on the vehicle become dull due to the hazing of the plastic causing low lighting

The driver door wiring harness breaks and causes the windows not to work. this is an ongoing problem and is caused by the repeating opening and closing of the door and the wires being bent. this can cause a safety hazard by way of not being able to unlock doors in emergency or roll down winds

On 09/12/2015, i was rear ended at a stop light in a grand cherokee with the factory towing pkg.ie fact. trailer hitch and was trapped in the vehicle until assistance arrived. my replacement vehicle, also a grand cherokee, has no trailer hitch. after reading several articles about the gas tank fire recall, i was very interested in getting this recall done. i went to bertera chrysler, jeep, dodge expecting a trailer hitch to be installed as a protective device for the fuel tank. to my surprise i was told that the recall did not apply to my vehicle. recall number n45. when i was rear ended every thing seemed to perform correctly. the trailer hitch bent down to protect the fuel tank, the frame buckled, and the body stretched between the doors. i seems to me that with the exception of the driver door, everything performed as it should to absorb energy from the car striking mine. the driver's door was jammed closed because the top front edge of left rear door overlapped the rear edge of the driver door. this caused me, the driver, to be trapped in the front seat until my passenger came around the car and forced the driver door open. had the fuel tank ruptured and caught fire i would have been in dire straights. so while this is not a complaint about a new issue, it is a complaint about how the dealer handled my recall. everything i have read leads me to believe that chrysler agreed to install hutches on all the vehicles that did not have the towing pkg. or a mopar aftermarket hitch.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while driving at 10 mph, the steering wheel became difficult to maneuver. the failure occurred constantly. the vehicle was taken to an independent mechanic where it was diagnosed that the steering gear box needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 144,000.

Tl* the contact owns a 2004 jeep grand cherokee. while driving at approximately 35 mph, the air bag warning light illuminated continuously. the vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 15v046000 (air bags). the manufacturer was not notified of the failure. the approximate failure mileage was 130,000.

Receive a n47 customer care satisfaction notice (rear structural reinforcement) . when i contacted customer care they told me because my jeep did not have a trailer hitch i did not need to have it inspected and have a hitch installed. my gas tank is behind the rear axle and hangs below the bumper. i belive that something should be done i think it presents a danger in a rear end collision. i think they just want to avoid the expense.

I bought my vehicle in december at one of your dealerships and when i test drove it i told my salesman that is swayed in the back end and he said i just have to get used to it cause i'm used to a car. this problem has gotten worse and i had it looked at and the ball joint is about to fall out and the rear tension bars and parts are broke and have been since i purchased it. this is unsafe and i have my children in this car. it has even ruined my tires especially the passengers back one. the dealership looked at it and said it will be over 1,000 to fix and they will only cover 220 of the cost and i pay the rest. i paid over 7,000 for the jeep and i feel it's their job to fix it all. if not i will never buy another chrysler product again. this motion is enough to pull me all over the road in all weather conditions.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the exterior amber side reflectors did not illuminate while driving 30 mph. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was not included in nhtsa campaign number: 06e064000 (exterior lighting). the failure mileage was 150,000.

Tl* the contact owns a 2004 jeep grand cherokee. while driving at 55 mph, the air bag warning light illuminated. in addition, the contact stated that the windows failed to roll downward and upwards and the doors failed to lock electronically. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

Tl* the contact owns a 2004 jeep grand cherokee. while driving 30 mph, there was a burning odor coming from the vehicle. the contact noticed the resistor pack was melted. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 160,000.

On august 21 , my son and i were proceeding through an intersection doing approximately 40 mph when an oncoming driver failed to yield and turned directly in front of our jeep. we were wearing our seat belts. we both sustained head injuries as a result of the crash. i don't remember much afterwards. we are healing and just thankful we are able to tell our story. the jeep has been declared totaled due to extensive front end damage and a bent frame. things could have been a lot worse. however, i still have to wonder why the airbags did not deploy.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. ma 10/15/2015 the dealer informed the consumer she did not need the hitch installed and it was to protecting in case of an accident. two days later, the consumer was rear ended. there was no fire or injury. upadted

Riding on highway passenger side front wheel came off three broken struts and nuts came off,tire went over guard rail into on coming traffic,tire is missing,no one hurt?

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. ma 10/26/2015

I just got a copy of the n47 rear structural reinforcement recall. you people have got to be kidding me. who took the payoff on this one? there is absolutely no difference between the 1998 jeep grand cherokee and the 2004 jeep grand cherokee when these vehicles get hit from behind when the gas tank explodes. the 1999-2004 need to be included under the n45 recall same as the 1998 and earlier models. as we all know the 1998 and earlier jeep grand cherokees are a fading model due to the age of the vehicles. meaning that chrysler will not have to spend as much money to fix these 1998 and earlier models as they would if you included the 1999-2004 models which should be included because they have exactly the same structural problem and will be on the road longer. my goodness this is common sense. chrysler needs to do the right thing. i want my 2004 jeep grand cherokee recalled and fixed. dealers have quoted me pricing between $600.00-$750.00 to have this fixed correctly on my model. how about having jeep just give me the parts and i will fix it myself. (that's a joke) anyway forward this to chrysler/jeep for me and make sure my complaint gets registered, so that when this rear structural mishap happens to me and i survive the incident everyone will have copies when the lawsuits begin. thank you very much for reading this.[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that after the ignition key was turned to the on position, the vehicle failed to start intermittently. the contact mentioned that when the vehicle was started, the instrument panel failed to illuminate. in addition, the contact stated that the front headlights became inoperable without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 200,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed was not available. the contact stated that the manufacturer exceeded a reasonable time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

I've always had trouble with my 2004 jeep grand cherokee. especially with the fuel system and fuel pump. i've had to replace my fuel pump 3-4 times. now its reading the rpm extremely high. i've also had to replace my jeep's computer because i was told that was the problem. it seems there's also electrical issues. i still can't find the exact problem.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part needed was not available for several months. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact had not experienced a failure.

My car keeps cutting off while driving. it has done this several times on highway, rural roads and main roads. it has caused me to almost have several wrecks. when the car cuts off, i lose all power. i have been stranded several times. i have had to walk back home or get someone to come get me if it was further away. i have had to use someone car because i am afraid it will do it and i will wreck my brother-in-law was killed in a similar accident. after a while the vehicle will start again, but does the same thing over and over again. it started off about 1 month after i purchased it, when i would just crank the car and the first time it would not crank but the 2nd time it would. in the last 2 weeks it has become more frequent occurance. when i put it in neutral to see if it will crank. it does and then i put in drive. it cuts off again. i have to pull over to the side of the road no matter where you are and sometimes if you are going on the highway at the speed and your car cuts off, you lose power and could easy wreck. if i was to pull out and it cut off, i could be hit and killed or a family member in the car with me. i was stranded recently, a gentleman came over and brought some equipment when i told him what had happened and he told me that it could be either the crank shaft sensor or camshaft sensor that is bad. he also said there could be a recall on some vehicles of that model year.

Tl* the contact owns a 2004 jeep grand cherokee. while driving over 30 mph, the vehicle violently vibrated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 131,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v313000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

I wanted to advise you that the consent order signed on 7/24/15 with fca us llc and nhtsa might have some problems in its implementation . i have a 2004 jeep grand cherokee that according to attachment b, #15 on page 33 should be eligible for an unrestricted $100.00 gift card upon inspection at a dealership. i called jeep at 1(800) 992-1997 and was told i was not eligible for the $100.00 gift card. i just wanted to let you know about a possible non-compliance issue with the consent order.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and 12v527000 (air bags) however, the parts needed to perform the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. while driving the vehicle, the air bag warning light flashed and a chime sounded. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 156,500. ma 10/5 the consumer stated the problem occurred for several days. updated 01/27/16.*jb

The airbag red light and beep warning keep going off and on repeatedly. this started on july 29, 2015. this happens every time i drive the car.

Gas tank completely exposed for rear end colision

Tl* the contact owns a 2004 jeep grand cherokee. while driving at 55 mph, the rpms decreased to zero and the vehicle suddenly stalled. the vehicle was able to restart. the failure occurred on five occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 125,000.

Our jeep was recalled in nov of 2012 for faulty airbags that could deploy and cause a crash without warning. we brought the vehicle right in for repairs and have since been driving it around with two children in it. we then received another recall notice in jan 2015 stating that the original repair does not satisfactorily eliminate the potential for inadvertent deployments. we have since used the vehicle only when needed, but not with our children in the car, and have yet to be contacted to fix the problem that has the potential to cause a crash. we have contacted the dealer on several occasions only to be told that they do not have the parts to fix the problem, and have no idea when they will have the parts to fix the problem that can potentially cause a crash. today when we contacted the dealer and said that we have barely driven the car in seven months and we need to know if the vehicle is at least "safe to drive", we were told that they don't know if it is safe to drive and they also still don't know when they will be able to fix the problem. at this point we will not drive the vehicle and want them to buy the vehicle back. i don't understand how they are allowed to issue a safety recall on a car with a potentially deadly problem, but then tell the consumer that they have to drive the car until they get the parts. ...updated 10-13-15 *bf

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 12v527000 (air bag) and 15v046000 (air bags); however, the parts needed to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure.

I was driving to the store when the right front lower spring support gave out.i have now been without a car for 3 weeks. updated 09/10/15*lj updated 12/12/2017*cn

I am just wanting to inform you that approx. 3+ years ago i have been getting the airbag recall and also rec. the recall for the gas tank problem. when i finally was able to take the car in for the airbag recall (3 yrs later) they finally got the part at this time they advised me that i was also on the gas tank recall and said they would call me when the parts came in. i found out that the first airbag repair did not work and they were scheduling for the second repair. at the time i took my car in they not only didn't have the necessary parts to do the 2nd airbag repair but i asked them when the trailer hitches were going to be available for that repair and strangely my vehicle was no longer on that recall. which made me very suspicious as to why i was for several years and then all of a sudden dropped. i figured they were redoing the recall list to make it less but my problem is that i need a safe car as i transport my grandchild and 86 year old mother in my car. what kind of games are they playing? i would like assistant with getting the 2 recalls taken cared of or have the buy back option of the $1,000 over market value that i have read about so i can travel safely with my family in a safe car.

I have replaced the ignition switch twice in one year (2014). i have purchased a re-manufactured engine 2014, shipped from texas to detroit, mi.

Swerved to avoid a deer and ended up in the ditch. my air bag failed to deploy and my face hit the steering wheel. cut above eye requiring stitches, my teeth cut through mouth requiring stitches. severe concussion. compression fractures l1-l3, t4-t8 in back. my right clavicle was broken due to seat belt not catching. air lifted to hospital.

Tl* the contact owns a 2004 jeep grand cherokee. while driving at 55 mph, the wheels, steering, and tires began to shake severely. the contact had to come to a complete stop or drive at lower speeds in order for the shaking to stop. the failure recurred intermittently. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 180,000.

Have replaced the entire rear tail lights due to the lights not illuminating when brake is pressed. the mechanic indicated he see's this all the time with the jeep cherokee's. there is a problem. i drove around all day not knowing i had no brake lights. this is a problem even after replacing i had to return to have it fixed again. this need to be looked at.

2004 jeep grand cherokee. while driving at 55 mph, the wheels, steering, and tires began to shake severely

The air bag light keeps going on and off. i have not found a pattern as to what causes this to happen. i am worried because i have seen other recalls on jeep grand cherokees which caused the air bag to deploy for no reason.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 15v046000 (power train) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags). the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure.

I received a recall notice from fca (fiat chrysler automobiles) in march, 2015 that that occupant restraint control module was defective and it needed to be repaired. as of today, july 2, 2015, the company still does not have the parts ready to remedy the defect. this is an unreasonable time delay to repair the safety defect.

Tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 20 mph, the vehicle stalled. after several attempts the vehicle was able to be restarted. the failure recurred multiple times intermittently in moist conditions. the vehicle was taken to a dealer for diagnostic testing. the crank shaft position sensor was replaced. the contact was made aware of nhtsa campaign number: 04v112000 (electrical system); however, the vin was not included. the contact also stated that the driver side door failed to lock and unlock, the window failed to roll up and down, and the sensor illuminated when the door was not open. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 170,000.

Tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 70 mph, the vehicle stalled without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 200,000. the vin was unavailable.

Tl* the contact owns a 2004 jeep grand cherokee. while driving at 55 mph, the brake pedal was depressed but it took a greater amount of time to stop the vehicle. the vehicle was taken to a dealer who diagnosed that the master cylinder needed to be replaced. the vehicle was not repaired. the failure recurred on numerous occasions. the manufacturer was notified of the failure. the contact was aware of nhtsa campaign number: 06e022000 (service brakes, hydraulic), but the vin was not included. the failure mileage was 95,000. updated 09/21/15*lj

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 09/01/15*lj updated 12/3/15 *js

I have yet to have my jeep fixed with safety recall m35/nhtsa 12v-527. i have received letters about this problem and have answered chrysler about this fix to no avail. i have received multiple letters for the recall, and i went to a local dealer and was told to wait for chrysler to send me a letter to say the parts are available. i can't understand why it is taking months for this repair to take place. please help me with this problem!

Bracket on driver seat,bracket at left front corner of seat broke....have heard of several complaints about this same thing happening with other jeep owners....dealer repairs range from 400.00 to 900.00....

Chrysler has failed to correct the following recalls: m35/nhtsa 12v-527 since feb 2014 we took it to chrysler they said it was fixed and then we received additional documentation that the fix was not corrected due to parts being incompatible. we have not heard anything since march 2015. we called the local dealer and parts were not available yet.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 7/21/15*cn updated 9/23/15 *js

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a noitice for nhtsa campaign number: 15v194000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Why are some 1993-2004 jeeps getting recalled do to fires from rear accidents, when all have the same placement of the gas tank behind the rear axle. for less than two hundred dollars for a corrective hitch i am not willing to put my family at risk and because i will not nor will i ask others to jeopardize their livelihoods.please understand my jeep has been good to me and i to it as it is in great shape, but i do feel a need to express my concerns to all till this matter is settled. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 06v197000 (seats); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part needed was not available for an extended period of time. the dealer did not provide a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact had not experienced a failure.

I was under the impression that the 2004 jeep grand cherokee was being recalled for gas tank correction due to the lower part of the tank being exposed to rear impact. when i contacted the dealer, ciconni chrysler jeep, they said my car was left out of the recall. this vehicle does not have a trailer hitch. can you advise me on this matter? *tr

I have a vehicle that is involved in a recall. i tried a year ago to get it fixed; there were no parts available. we were told we would be notified when parts came in. i just received another notice in the mail about the recall, and i am concerned for my family's safety. i need this fixed asap. i drive almost an hour both ways every day and of course my children are my first concern. i need this remedied asap, i can't believe there is a massive recall on something like this with no way to fix it. the problem has been around for quite some time, and nobody has parts. if the seatbelts malfunction, or the airbags deploy, a serious accident could occur. this is a serious safety concern, and the jeep is the only vehicle i drive, so i do not have the luxury of waiting until parts become available. i've had to drive it. *tr

Gas tank recall im waiting ???? *tr

Why isn't my 2004 jeep grand cherokee been recalled about the rear gas tank?there are hazards concerns about getting rear ended.i thought it was a recall. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Rolling down the rear driver window in cold weather, i heard a large thump. window would not roll back up. window regulator busted. *tr

Chrysler's number for this recall is r06. we have been waiting 2 years for the dealership where we bought our vehicle to get the parts in to satisfy the recall notice we received. now we received a second recall they state over-rides the first which still has not been done. the dealership says we now are in limbo- waiting on a letter from chrysler about the recall. they state they do not have the first part to repair our jeep, and will not repair it until they get the new part. blaise alexander chrysler jeep dodge 1080 east college avenue state college, pa 16801 *tr

Tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 40 mph, the contact drove over a bump in the road. as a result, the air bag warning light illuminated. the vehicle was taken to a dealer, where it was diagnosed that the rear curtain connector needed to be adjusted and the orc module wiring needed to be replaced. the vehicle was repaired. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 124,070.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while driving at 50 mph, the check engine warning light illuminated. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 09v117000 (seats); however, the part to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 130,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl*the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. while stopped at a red light, the horn sounded without warning until the battery was removed. the contact stated that the steering wheel was loose. the vehicle was not taken to a dealer or diagnosed. the manufacturer was not made aware of the failure. the failure mileage was 104,000.

While driving the vehicle experienced a power loss except for the electrical system. i was unable to control my speed and lost power steering. after 5 seconds, while coasting to a stop, the vehicle resumed full power. since the first occurrence, it has become more frequent (up to twice a week). in addition, the vehicle will not start randomly and requires a few minutes wait time before a successful start. *tr

Tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 10 mph, the interior lighting remained illuminated, the message board displayed that the driver side door was open when it was secured, and the windows failed to close. in addition, the contact stated that the high beams failed to activate and the power mirrors failed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failures. the approximate failure mileage was 111,000. the vin was not available.

Steering becomes hard when making a left turn at low parking speeds. problem is intermittent but has caused near loss of control of the vehicle. *js

Tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 50 mph, the engine stalled without warning. the failure recurred on numerous occasions. the vehicle was taken to a dealer. the technician was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 103,000.

Having problem with the truck acting like it's going to over heat already replaced waterpump thermostat and new antifreeze new o2 sensors it only has 102,500 miles. *tr

Tl*the contact owns a 2004 jeep grand cherokee. the contact received a notification for nhtsa campaign id number: 12v527000 (air bags) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while driving at low speeds and making a right turn, the steering wheel seized. the vehicle was taken to an independent mechanic, who diagnosed that the steering gear assembly needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 129,000.

Both airbags deployed while driving northbound on interstate 95, no crash involved, they just suddenly deployed. passenger sustained injuries (scratches, bruises, etc), which did not require paramedics attention; however, he is still complaining his right knee is a bit numb. *tr

Tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 40 mph, the vehicle suddenly shut off and caused a second vehicle to crash into the rear of the contact's vehicle. no injuries were reported and a police report was not filed. after restarting the engine and driving a short distance, the vehicle continued to shut off. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 95,000.

Purchased and installed 4 new goodyear wranglers in september at town fair tire. while my son was driving at approximately 25 mph the right front passenger tire came off of the rim causing loss of steering which resulted the vehicle hitting a utility pole and going off road and hitting a stone wall, went to town fair and was asked what do you want us to do about it manager didn't seem to inclined to help us. *tr

My 2004 jeep grand cherokee laredo was acting like the door was open (overhead computer warning driver door open and interior lights would not go out), but was visibly/physically closed. the windows, door locks and mirror controls were not working. upon further investigation of the main wires coming in from the body of the jeep into the door, (door jam/black boot) it was clear what the problem was. there was a black severed wire and a partial severed orange/white wire. there was no clear solution why this has happened. there has been multiple reports of this being a common problem with the wiring harness. this should be recalled as it is obviously a manufacturers defect and is costing people a lot of money to fix. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the seat belt failed to latch after several attempts. the contact was not able to secure the front drivers side seatbelt due to the failure. the vehicle was not diagnosed. the vin was not available. the manufacturer was notified of the failure. the approximate failure mileage was not available.

Air bag warning light coming on intermittantly. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the interior lights, stereo, and all four power windows failed. the contact also stated that all four doors failed to lock. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 70,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that extreme force was required in order to turn the steering wheel when making a left turn. the vehicle was taken to an independent mechanic. the technician diagnosed that the steering gear box needed to be replaced. the vehicle was not repaired. the manufacturer advised that vin was not included i nhtsa campaign number 03v079000 (steering). the approximate failure mileage was 49,000.

I see that there is a recall for 2000-2002 jeep cherokee vehicles with the electric radiator fan. i am wondering if that recall or problem extended to the 2004 model as well. every year since i purchase my jeep, used, i have had to replace the radiator. for some reason, it overheats and all of the coolant runs out. i have taken it to multiple mechanics and they all tell me that the radiator need to be replaced. however, i need to figure out what's the recurrent underlying cause to this. *tr

My air bag light keeps coming on and off when ever i am driving the vehicle it was doing it a couple months ago but stopped now doing it again. and my floor boards are getting soaked under the floor mates having to clean up everyday. *tr

I brought my 2004 jeep grand cherokee june 2004, barley used. i have repaired a lot of things under the hood especially with the sensors and the black harness wire in the drivers side door, it split in 2 and stopped running in the middle of traffic. i had to have it sliced and mended together, after 8 months recently, i had to repair the black wire again due to moisture setting in the tape and wires, i read on the internet chrysler should have never put the black or yellow where's in the door, because they bend and break. this caused my the lights to stay on and remote side mirrors not to work. the dash board meters went haywire, i had the alternator replaced, sensors and throttle body cleaned and replaced. the engine light stays on constantly now, giving codes of p0141, p0137 with bad fuel mpg. it rides like it is smothered in feathers. i was advised that it could be the fuel pump. i recently had the fuel injectors replaced, the engine light went out, for 2 day's and now back on. how frustrating after buying this car for $23,900 in 6/2004, i have paid an estimate in car repairs of $4-5000 so far. if chrysler knows about these problems they need to confess, and fix these problems with recalls. please look into these issues. i am sure others are suffering too. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while driving at approximately 15 mph, the engine stalled and the check engine warning light illuminated. the vehicle restarted but the failure recurred on multiple occasions. the contact mentioned that the failure occurred when driving at low speeds. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 232,000.

Tl* the contact owns a 2004 jeep grand cherokee. while driving at an unknown speed, the contact noticed smoke around the front end of the vehicle. in addition, the vehicle shook and stalled. the contact also stated that the passenger side air bag was coming out as if it were partially deployed. the vehicle was towed to a private mechanic, but was not diagnosed or repaired. the manufacturer was not notified. the vin and failure mileage were unavailable.

The 1999-2004 jeep grand cherokee seat track has a weak point on the rear scissor assembly. when you start to notice a wobble or click it means one of the tiny connecting pieces has broken. eventually the other side will also break allowing you to lift the entire seat up. the seat bracket that connects the seat to the floor of the jeep cracked. i started to do research and found out that this a very common issue and have caused many accidents. i have looked into getting the issue fixed and found it to be very difficult. i have found two web sites that list complaints from other people that this has happened to. i really feel that this is a safety issue and something needs to be done. these are the links to the other websites: http://jeepseatbracketproblems.blogspot.com/ (there are over 450 other complaints from jeep owners. http://www.jeepseatbracket.com/pages/my-story (this is another website that is directly related to these incidents.) i really hope that this is seriously considered before sever injuries result in these jeep defect. thank you for the consideration. *tr

Tl* the contact owns a 2004 jeep grand cherokee. while driving 35 mph, all the warning indicators on the instrument panel illuminated. the contact mentioned that there was a shortage within the electrical switch board and the exterior lighting failed. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the approximate failure mileage was 109,000.

Tl* the contact owns a 2004 jeep grand cherokee. while driving 35 mph, the steering wheel became difficult to maneuver. the dealer adjusted the steering, but the failure persisted. the manufacturer was not notified. the approximate failure mileage was 127,956.

Vehicle stalls out and loses total power (engine shuts off ) while driving. this has happened several times and there is no pattern as to when or why it occurs this is extremely hazardous, trying to steer your suddenly powerless vehicle to the shoulder of the road and out of harms way. *tr

Tl* the contact owns a 2004 jeep cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer had not been notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 12v527000 (air bags); however, the part needed for the repair was unavailable. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep cherokee. the contact received a recall notice for nhtsa campaign number: 12v527000 (air bags) and stated that the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep cherokee. the contact received a recall notification for nhtsa campaign number: 12v527000 (air bags) and stated that the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the air bag indicator illuminated in the vehicle. the contact received a recall notice for nhtsa campaign number: 12v527000 (air bags) however, the part needed for the repair was unavailable. the manufacturer was notified. the approximate failure mileage was 106,000. updated 09/16/14*lj updated 1/15/15/2015 *js

Engine light keeps coming on all codes are checked, repaired, replaced. pcm has been replaced twice and was told that it is in need of replacement again! could there be an internal problem with the computer system? *tr

According to chrysler jeep safety recall m35 / nhtsa 12v-527 (the updated version that includes the 2002-2004 jeep grand cherokee vehicles instead of the original which only included 2002-2003 jeep liberty vehicles): "the airbag system occupant restraint control (orc) module on your vehicle (vin: xxxxxxxxxxxxxxxxx) may experience a front airbag and/or seat belt pretensioner inadvertent deployment. an inadvertent deployment while driving could distract the driver and cause a crash without warning." (distract? seriously? that's how a random airbag deployment is described???) "chrysler will repair your vehicle free of charge (parts and labor)... simply contact your chrysler, jeep, or dodge dealer right away to schedule a service appointment..." we tried to schedule this "right away" with our dodge dealer. we were told the parts were on back order. in february 2013 we were told the same thing. in april we were told there is a one year waiting list for this defect to be repaired as chrysler is unable to obtain the parts (the dealership words, not mine). this i find hard to believe. what is the nhtsa going to do about this? thank you. *tr

I have received recall m35/nhtsa 12v-527 occupant restraint control, 3 times in 2 years, each time i take it to my chrysler dealer, stevens creek chrysler and dodge, san jose ca, they say the parts are on back order and that they will call me, never happened. *tr

The wires in the wiring harness that goes through driver door get frayed with time from normal door opening and closing. this disables all power windows, doors, mirrors, etc in the car. even affects instrument cluster. re-opening and closing door may result in continued operation of power windows, mirrors, etc, but it is unpredictable. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the vehicle failed to turn on. the vehicle was taken to a mechanic. the technician diagnosed that the ignition switch needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 30,000 and the current mileage was 50,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the headlights were discolored. the contact stated that when driving at night, the headlights did not illuminate properly. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 50,000 and the current mileage was 80,000.

After only 9,000 miles the rotors were so warped the car shook violently when brakes were applied. i replaced the rotors. 10,000 miles later the same thing happened again. no one would "officially" admit that the rotors and or the calipers are too small for the v8 version of the jeep. i have replaced the rotors with aftermarket slotted and vented rotors 3 more times at a significant expense to me. the dangerous part of this is it warps quickly and causes the car to be hard to control while breaking: not a good situation. in my opinion they should have to put a larger braking system together "larger rotors and calipers to dissipate the heat properly in the v8 version of the 2004 and probably other grand cherokee. *tr

This vehicle was involved in a major roll off a cliff, landing on front end rolling several times then rolled side over side. the vehicle was a total loss. the airbags on both sides failed to deploy during this accident. the driver had multiple bruises and cuts around head, neck and arms. along with a concussion that is just beginning to clear up after 2 weeks. *tr

Driver side electric adjustable seat bracket broke, making the seat wobble and rock from side to side and back and forth. it appears that this is adding stress to the other connecting points on the bracket and will eventually render the seat inoperable. the broken seat bracket is a hazard to safe driving. *tr

I was driving down the highway and my drivers window gradually started sliding down . at the time i was running the air condition .and the window started slowly coming down . by the time i got home the widow was completely down . my husband tried to pull it back up and as he did this the window broke right into his hands and all over the seat of the car. and i was told by another jeep owner that she had a recall on her jeep . i was just wondering if there was a recall for it? *tr

I purchased this vehicle september of 2013 and although i love this vehicle there is one thing that is so not right about it also. in the beginning the windows, door lock and electric windows would stop working then all of a sudden they are again. this vehicle was equipped with the most inadequate electric door unlocking system. there is this very thin wire very thin wire attached to this heavy metal thing that just sits in window. the wire comes apart so easy and it should not. now that i have owned the vehicle for almost a year now the problem has become worse over the months. you use to be able to open and close driver door and right away everything would start working again. now that it is hot outside i can not get it to work at all my windows stayed rolled down i can't adjust my mirrors and my electric door locks don't work for driver door. i feel that this is a safety hazard in so many ways. i have researched this this is common problem with all. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while starting the vehicle, the air bag warning light illuminated. the failure recurred on numerous occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unavailable.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that nhtsa campaign number: 12v527000 (air bags) had exceeded a reasonable amount of time for repair. the dealer stated the part was not available. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced any failure.

I have a 2004 grand cherokee . several months ago, i started to have stalling issues. hot or cold, dry or wet, first drive of the day or last, it didn't matter. the engine would cut out in the middle of driving regardless of speed. i had to put it in neutral, recrank it and put it back in drive just to avoid accidents, otherwise it drifts out of control. at first i thought this was an isolated incident but now it happens almost everyday. it's dangerous but i have no choice to drive to get to work and from the internet a lot of other jeep users have the same issue. why no recall on this issue? obviously there is a defect. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while traveling 60 mph the engine stalled. the manufacturer was not notified. the private mechanic stated the diagnosis was failed tc for loss of crank sensor signal to the pcm. the vehicle was repaired. the failure mileage was unknown and the current mileage was 140,000. updated 7/30/14*cn updated 8/28/2017*cn

Tl* the contact owns a 2004 jeep cherokee. the contact stated that the temperature control malfunctioned. the contact mentioned that he inspected the vehicle and found that the wiring harness and connector were melted and needed to be replaced. the vehicle was repaired but the failure recurred. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the failure mileage was 150,000 and the current mileage was 246,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the interior lights illuminated independently. the vehicle was taken to the dealer who was not able to diagnose the failure. the manufacturer was contacted about the failure. the failure mileage was 120,000. the vin was unavailable.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that she received notification of nhtsa campaign number 13v252000 (fuel system, gasoline , structure) and was informed by the dealer and manufacturer that the parts were not available. the contact had not experienced a failure. updated 06/27/14*lj updated 07/2/2014 *js

Plastic surrounding door handles cracked. first incident was on right rear door. i assumed my child was playing roughly. soon after a similar crack appeared in the front door on the drivers side. next came the front passenger door and now all four door panels have cracks in the plastic surrounding the door handles. the left rear door can not be opened from the inside and the right rear door does not open consistently. i expect it to fail completely soon. while reviewing jeep message boards i found a lot of people with 2005-2010 jeeps have experienced similar failures. my dealer, bob baker jeep in carlsbad ca, says the doors are not covered and suggested replacing the entire panel on each door.

On april 14 20014 the vehicle mentioned stalled out on my girlfriend driving down the road.she was able to start it back up.on 4-16-14 it stalled on her again while driving she was able to get it started .on the 18 it stalled in a parking lot at lunch but got it started and again in the middle of an intersection after work and had to have it towed home. we just bought it march 11 so i contacted the dealer and are supposed to speak to him on monday. on 4-20-14 i was with her and it stalled out on her 3 times during our travels of approximately 30 miles. when this happens all power to control the vehicle safely is lost. *tr

Tl* the contact owns a 2004 jeep grand cherokee.the contact stated that he received notification of nhtsa campaign number: 12v527000 ( air bags ) in december 2012. the contact stated that he attempted to have the vehicle repaired on numerous occasions but parts were unavailable. the vehicle was not repaired. the contact stated that he had not experienced the failure. the manufacturer was notified.

I have been trying for 6 months to get my recall fixed for the occupant, restraint control module filter circuit repaired, galeana chrysler in columbia sc will not schedule me for repairs. *tr

I have replaced the rear passenger tail light multiple times. the light will not illuminate with a new bulb. the rear passenger window regulator has become ungrounded multiple times. there is no power on the passenger side of the car. i have spoken to multiple jeep owners with models of the same make and model and they have had the same issue of sorts. i had contacted jeep as well, only to be told the vehicle is old. i purchased the car 9/2007 and within one months time the regulator died and was repaired. the vehicle was 3 years old. the regulator on the same window failed and the taillight began to malfunction. *tr

I cannot believe they got out of the recall of the gas tanks for my 2004 jeep grand cherokee. i bet you are all filling your pockets at our expense for the 2nd time. did we not bail them out? are we not paying for that? chrysler jeep is a crappy product. not only am i driving an unsafe vehicle transporting my sick mother to many doctor appointments for her cancer, but no one wants to acknowledge it. who is asleep at the wheel? i also think they should be investigated regarding the design of my jeep for building it so any repairs in front of the steering wheel requires a full dash removal. just for that it is $1,000.00 not including parts.my estimate came to $1,400.00 just to replace a hinge and a flap for the heat on the passenger side.really!! even the service techs at jeep dealers think it was built that way to make money in the service dept. they say they would never buy this product, and they work for jeep. crappy design, cheap product. everything is made of plastic. shut them down!! they can buy my jeep back. *tr

The interior lights stayed on. and all guages on dash were moving irratically. after google searching, i found that several people with the 2004 cherokee have problems with wires in the driver door breaking. we checked the wires in the driver door boot and the black wire was broke. fixed that problem. now the wires in both front and and rear doors driver and passenger are broken. rear speakers do not work, windows do not roll down, and doors do not lock. sensor for interior light on rear passenger door do not work. window is partially down and no way to put back up. my driver seat is making a rocking movement that just recently started. this is the worst vehicle i have owned by far. i have never had to replace all that i have in a vehicle. this year and model jeep has alot of issues that chrysler doesn't want to aknowledge. they need to be investigated further. i just called the customer service for jeep and they said there are no recalls for my jeep, and they have never had any complaints that i told them about. do they just ignore the consumer or not want to admit their errors in this model. *tr

I would just like to know about vehicle without a trailer hitch to protect people from being hit from behind and maybe afire. and what n.h.t.s.a. is going to do about this matter. *tr

The ac/heater blender door has broken, and it does not allow the heater to work properly and in return does not allow the heater to completely defrost the windshield. *tr

I am e-mailing injuring about the recall for jeeps airbag. the jeep dealership in my city does not have the recall piece but has called and sent an e-mail about how important it is to get the recall done. wondering what i should do? *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bag) and stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for when the part was to become available. the manufacturer was made aware of the problem. the contact had not experience a failure. updated 3/28/14*cn updated 04/22/14

Tl* the contact owns a 2004 jeep grand cherokee. the contact had the vehicle repaired by an authorized dealer under nhtsa campaign number: 12v527000 (air bags ). after the repairs, the windshield wipers would not turn off, and the headlights would randomly turn on and off recurringly. the vehicle was taken back for a diagnostic test where the independent mechanic diagnosed that the inner body module needed to be replaced. the vin was not available. the manufacturer was notified of the failure. the approximate failure mileage was not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that notification of nhtsa campaign number 12v527000(air bags) was received in january of 2013 and the parts were still not available. the contact had notified the dealer and the manufacturer several times in reference to the problem but no solution was been offered. *tr

Airbag & seatbelt warning lights will not go out. have complained to chrysler-jeep, but they do not want to include problem solution under recall.... *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the air bag warning light illuminated. the dealer stated that the air bag module would need to be replaced. there was a recall for the air bag failure under nhtsa campaign number: 12v527000 (air bags) but the part needed to complete the repair was not available. the contact was notified one year later that the recall repairs could be performed and the parts had become available. the vehicle was taken to the dealer for recall service however, the air bag warning light remained illuminated after the repairs. the dealer stated that they only installed a jumper harness that disabled the air bag entirely. the contact believed the recall service was unacceptable because instead of repairing the air bag, the air bag was completely disabled and would not deploy in the event of a crash, presenting a safety hazard. the vehicle was not further repaired. the approximate failure mileage was 50,000.

Windows don't work, door locks won't work, inside lights stay on..second time for this problem. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for when the part would become available. the manufacturer had not been made aware of the problem. the contact had not experienced a failure.

Driving interstate 95 doing posted speed limit smoke is seen from rear view mirror back of vehicle no indicator engine lights reported any trouble all engine gauges were showing normal stopped vehicle under front of hood drivers side smoke lifted hood flames started spread so fast jeep was totaled in fire melting tires frame my son was lucky to get out in time. police said you got out of that, most of the fires i've come across passengers were not that lucky. i wish i could know the reason why? so this does not happen to someone else who might not be this lucky to walk away from the vehicle. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that nhtsa campaign number: 12v527000 (air bags) had exceeded a reasonable time for repair. the contact received the recall letter one year ago. the dealer and the manufacturer advised the contact that the part was not available for repair. updated 2/27/14*cn updated 3/10/2014 *js

Tl* the contact owns a 2004 jeep grand cherokee. the contact received recall notification for nhtsa campaign number: 12v527000 (air bags) and the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to be available. the manufacturer was made aware of the problem. there are no failures at this time.

The drivers seat bracket holding chair has broken from regular use. while parked, i leaned back in my seat and a bracket on the front left that connects to the frame holding chair to the floor broke. this has caused the seat to become more of a rocking chair, wobbling back and forth. to my surprise a defect such as this does not warrant a recall. i wish chrysler addresses this problems that seems to be common among some of the jeep grand cherokee. if the drivers seat breaks loose from the floor during an impact or rollover, the driver could easily be thrown from the vehicle while still strapped in his/her seat. the problem seems to get worse making the car unsafe to drive. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bag) and stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not notified of the problem. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while driving 65 mph, the vehicle began to misfire. the vehicle was taken to the dealer for inspection where they stated that the cam shaft position sensor needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified of the failure. the failure mileage was 80,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) but was informed that the parts were not available. the contact felt that since the failure was reported in november of 2012, there should have been a remedy available before february of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Tl- the contact owns a 2004 jeep grand cherokee. the contact stated while traveling various speeds, the vehicle erroneously accelerated. the vehicle was taken to the dealer where the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was approximately 134,000. rk

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that nhtsa campaign number: 12v527000(air bags) had exceeded a reasonable time for repair. the dealer and manufacturer both stated that the part was not available for repair. the vehicle was not repaired. the contact had not experienced a failure.

2004 jeep grand cherokee. consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer stated there has been no follow-up instructions from chrysler concerning the recall and no repairs have been made.

2004 jeep grand cherokee. consumer writes in regards to air bag system control module recall notice. *smd the consumer stated he received the recall notice, over a year ago. to date, the parts are still not available. *jb

When driving at low speeds there is a knocking/grinding when turning the wheel to the left which has became louder and more frequent. since this began the steering is now loose and pulls as if needing an alignment although this was done approx. less than 1 yr ago. it has became difficult to keep car straight when driving although i have not experienced a loss of power steering (yet). possibly related to recall but it doesn't appear my vin was included. this is a huge safety issue! i have heard several complaints of steering failing while traveling causing wrecks. they should reconsider the range of vehicles included in this recall. *tr

We slipped on some black ice and the jeep went up a hill and then we flipped and landed upside down. this is the second time this happened the other time was last year feb 18 2013 when my 2001 jeep grand cherokee rolled over three times before landing upside down. last year it was me and my 3 sons. thus year it was me and my husband. i injured my leg and back. also neither times did the air bags deploy. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the parts needed to complete nhtsa campaign id number 12v527000 (air bags) was unavailable to perform the repair. the dealer was unable to provide an expected date for when the remedy part would become available. the manufacturer was notified of the problem. the contact had not experienced a failure. updated 3/12/14*cn the cnsumer stated the vehicle was fixed on 02/17/14

Received safety recall m35/nhtsa 12v-527 on 2/4/2014 indicating the airbag system (occupant restraint control module) may experience a front airbag and/or seatbelt pretensioner inadvertent deployment. an inadvertent deployment while driving could distract driver and cause a crash without warning. on 2/5/2014, i contacted dealer (pearson jeep/chrysler 8250 broad st. richmond, va). dealer's response was "there are no parts available for that repair". why is this an issue when a crash could happen anytime the vehicle is in use without the immediate repair? i find that unsatisfactory and a discredit to the jeep/chrysler company which i have patronized for nearly 20 years. i anxiously await to hear your response. ...........a very concerned customer!!! *tr

Received notice 11/8/12 that nhtsa campaign number 12v527000 was issued for a recall of 2004 jeep grand cherokee on which a component in the air bag control module may fail causing airbag deployment. although we have received numerous notices, since january 2013 and as recently as january 2, 2014, from chrysler corporation and both local chrysler dealers, to alert us to this recall, upon attempting to schedule our jeep for recall resolution our local dealers have been unable to schedule that resolution. both dealers claim that no parts are available "yet" to service the recall. this claim as been stated by the dealers every four months since january 2013 and again as recently as january 4, 2014. it appears to me as a consumer that chrysler has no intention of providing the means to resolve this recall. *tr

Windows, door locks will not operate. cabin lights will not go out when headlights are on creating a dangerous situation. *tr

Fuel pressure dampener on the fuel rail leaked, dripping gasoline on manifold. this is a non-mechanical part. there should be no reason for a fuel leak to develop except for poor engineering/construction of the part. leaking fuel in engine compartment is a safety issue. *tr

Driver's seat frame broke. garage welded it, but it broke again at 102,000 miles. seat frames should never break! only vehicle i ever owned to have had this problem. checked on line, apparently others have had this problem as well. *tr

I just want to know what is going on with the jeep recall for fuel tank explosions in rear end crashes. why has nothing happened? can't you enforce this recall? i contacted jeep last month and they said they were still in the "early planning phases", which is a completely unacceptable answer considering the amount of time they have known about this problem! please enforce this, i am scared to drive my 3 children around in our jeep until this is fixed! *tr

(relating to the driver-side seat only) my daughter and i was waiting at a traffic stop, (i was driving) when the light turn green i pressed on the accelerator and my entire seat including myself swung back. because of the backward momentum, it causes me to abruptly press further on the accelerator. i was able to regain control of the vehicle and pull on the side to inspect the seat. i found that the two front brackets under the seat had broken off. since i had adjustable power seat, i lower the seat to align the broken brackets to wedge under the bar causing the seat to stabilize or at least hold in a semi-solid position. i called chrysler and they said they could not do anything about it since the vehicle was out of warranty. i argued that this is an unusual incident where i have never heard that the driver-side seat brackets would break off and possibly cause an accident. especially for a jeep, this vehicle is meant to be driven on and off road. again, they said that there was nothing that they could do. this is a design flaw and should be address before someone gets seriously injured. *tr

Car started stalling when driving on freeway and engine shut down. this is extremely dangerous. my garage tried all kind of solutions without success as there are no codes showing. there are numerous posting of same incidents on the jeep forums on the internet. i called the hotline of the nhtsa and spoke to a lady who advised me she had the same problem and got rid of the car immediately! *tr

Have been to chrysler dealer for recall info received on air bags and set up replacement appointment,arrived then dealer said tried to use parts from another model to fix??come on!!didn't have parts ,would order right parts and call that was 3 months ago!!!great dealer wanted to fix my gear box instead on jeep!was so crazy of a service call.the service rep was not trust worthy after that but now trust shot with lack of follow up on parts!tks chrysler /jeep service rep!. *tr

2004 jeep grand cherokee. consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer stated he called the dealer 4 times, only to be told the parts were on back order.*jb

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) in october 2012. the contact stated that he attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact did not experience the failure.

This is horrible and i was scared. but i was driving slowly up my street and it started to race, i was trying to brake as i turned in my parking space my car was still racing and wouldn't brake and i ended up driving into my property, it seemed to accelerate as i kept braking and up the steps the car went and the car then stopped inches from my door. it was racing as i was braking and it would stop not until it hit the porch step. it was horrible, this car has never launched like a rocket. it was like it magically accelerated. i have had this car for years and keep it maintained. i see there have been recalls about this, why did i not get a card. i am glad i or anybody did not get hurt. jeep is in shop. *tr

Defect in electrical wiring in driver-side door prevents windows from rolling down (a safety hazard) and doors from locking/unlocking. the back hatch will either remain in locked or unlocked mode depending on when the wiring fails (this model jeep does not include a manual way to use a key to unlock/lock the back hatch). if a pet was in the back of the suv that had a "pet fence", there would be no way to get the pet out of the vehicle (or luggage/cargo). this is especially concerning in the event of a rear end collision where the gas tank may catch on fire (current recall). the interior lights also stay on as if a door was open. turning off the interior lights prevents the speedometer/odometer/gauges/etc from illuminating at night. if the lights are not turned off, then all interior lights remain on causing a hazard at night as well. driver-side wiring was fixed in october of 2012. in september of 2013, the passenger-side wiring is causing the same problem - windows/door locks don't work and the interior lights stay on. this problem is not an anomaly. it is very concerning that the wiring can fail in both front doors within a one year period - creating safety issues

Received a notice of recall (m35) letter from chrysler around december 2012 after it was announced on the news in september of 2012. i brought my vehicle to the dealer and they verified that my vehicle is part of the recall. it is now december 2013 and the recall has not been resolved. i call the dealer and the dealer is still telling me they don't have the part to correct the recall. i'm now worried about the chance that i may be in an accident and there are no airbags or side curtain airbags to protect me and my family. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while driving approximately 25 mph, she noticed smoke emitting from underneath the dashboard. the vehicle was taken to an independent mechanic for diagnosis. the mechanic stated that the wiring harness for the heater motor would have to be replaced. the vehicle was repaired. the approximate failure mileage was 79,915.

Driving with 12 year old daughter in car. making turn onto highway and driver's seat lurched backwards with loud "pop" sound. almost lost control of car and scared the daylights out of my daughter. pulled over and seat is loose of frame. there is a crack in the steel bracket where seat attaches to seat frame. i went online and saw this is a common defect in jeep grand cherokees. kind of ridiculous that this problem hasn't already been corrected. i have never owned or even heard of a car where it is common for the seat to break from its frame. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number 12v527000 (air bags) and was recently informed by the manufacturer that the part was not available. an arrival date could not be provided. the contact had not experienced a failure. the vin was unavailable.

Tl* the contact owns a 2004 jeep cherokee laredo. the contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and the parts were not available. the contact also mentioned that the dealer had not contacted him for the recall repair and he had not experienced a failure. the manufacturer was notified.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that in august 2013, he received notification of nhtsa campaign number: 12v527000 (air bags ). the contact stated that he attempted to have the vehicle repaired on numerous occasions but the manufacturer stated that they were not manufacturing parts for the recall. the vehicle was not repaired. the contact did not experience the failure. the vin was unavailable.

While approaching the intersection ( making a left turn ) my steering stiffing and i could not make a left turn into my lane ( inner lane ). i had to illegally turn into the outer lane. i immediately took my vehicle to an certified mechanic ( belle tire ) who advised that my gear box was malfunctioning. they also told me that there was a recall for that unit ( gear box- racket pinion ). i called the local dealership ( chrysler ) whom advised that they do not have a recall for that unit. they advised me to contact you guys for help. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) but was informed that the parts were not available. the contact felt that since the failure was reported in november of 2012, there should have been a remedy available before november 2013. the contact had experienced a failure where the air bag warning light was illuminated. the approximate failure mileage was 87,000 and the current mileage was 92,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated while at a stop light the air bag warning light illuminated. the passenger and the drivers side air bag deployed simultaneously. the vehicle was taken to the dealer to have a diagnostic test performed. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 160,000.

Tl* the contact owns a 2004 jeep cherokee. the contact stated that while driving approximately 45 mph, the check engine warning indicator remained illuminated. the vehicle was taken to an authorized dealer where the oxygen sensor and oxygen heater sensor were replaced. three days after the repair was performed the failure recurred. the dealer then updated the computer system, however the failure persisted intermittently. the dealer also informed the contact that the drives in the computerized system would need to be replaced. the vehicle was not repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 130,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags ) but was informed that the parts were not available and a second notice would be sent when the did become available. the contact felt that since the failure was reported in november of 2012, there should have been a remedy available before october 2013. the contact had not experienced the failure. the current mileage was 82,000.

Lift within window broke spontaneously while driving approximately 20 mph. window would not stay up and cables needed to be replaced. approximately 5-6 months later, a second window had the same issue this time while parked-another needed to be replaced. on 10/20/2013 the same issue happened to a third window while in reverse pulling out of driving going no more than 2 mph-another needs to be replaced. i was informed it is a common problem but that there is no recall so they can't do anything about it at this time. *tr

The metal bracket under my driver's seat has completely broken/snapped apart. therefore, i'm wobbling around while driving my vehicle and it's a huge safety issue. i was told there was no recall on my model for this issue, but apparently there are a number of complaints regarding same. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) in the mail several months ago and stated the dealer informed her the parts were not available for the repair. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available. the contact stated that he had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign id number: 12v527000 (air bags) and was advised that the parts were not available. the contact stated had not experienced a failure.

The air bag has not deployed, yet. i recieved a recall notice jan. 1st 2013 and have not been contacted by anyone since. i would like to know the status of recall m35/nhtsa 12v-527. next week will be ten months of which i have been driving this defective vehicle. i would appreciate any information about this recall. thanks, *js

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available. the contact also mentioned that he was experiencing problems with the vehicle and the air bag warning light illuminated intermittently. the manufacturer was notified. the approximate failure and current mileage was 98,000. ...updated 11-12-13 *bf

Defect in electrical wiring in driver-side door prevents windows from rolling down (a safety hazard) and doors from locking/unlocking. the back hatch will either remain in locked or unlocked mode depending on when the wiring fails (this model jeep does not include a manual way to use a key to unlock/lock the back hatch). if a pet was in the back of the suv that had a "pet fence", there would be no way to get the pet out of the vehicle (or luggage/cargo). this is especially concerning in the event of a rear end collision where the gas tank may catch on fire (current recall). the interior lights also stay on as if a door was open. turning off the interior lights prevents the speedometer/odometer/gauges/etc from illuminating at night. if the lights are not turned off, then all interior lights remain on causing a hazard at night as well. driver-side wiring was fixed in october of 2012. in september of 2013, the passenger-side wiring is causing the same problem - windows/door locks don't work and the interior lights stay on. this problem is not an anomaly. it is very concerning that the wiring can fail in both front doors within a one year period - creating safety issues. *jb

Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that nhtsa campaign id number: 12v527000 (air bags) had exceeded a reasonable time for repair. the recall letter was received over a year ago, in which the dealer advised that the part was not available for repair. the contact had not experienced a failure.

I was driving home from a camping trip with my family on 9/2/13 on hwy 2 in laurel hill, fl, traveling approximately 50 mph on a two-lane road when the air bag light on the dashboard illuminated and shortly thereafter the driver-side airbag deployed. nanoseconds later the passenger-side airbag deployed. i managed to keep from running off the road and pulled off onto the narrow shoulder. my wife's knee was hurt pretty badly as the dash opened up and hit her knee when the airbag deployed tearing the skin off her left knee and bruising both the knee and surrounding tissue and the inner portion of her right knee as well. her injury did not require any hospitalization. i contacted chrysler because i read online that there was a recall (m35) that affected my year model and make. they told me that my vin was not included in the recall though our experience seemed to match up with the recall. the jeep is currently at the dealership following an inspection and the case remains open. *js

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that a chime sounded inside of the vehicle as the air bag warning indicator began to illuminate intermittently. the contact referenced nhtsa campaign id number 12v527000 (air bags) and stated that the part needed to complete the repair was unavailable. the manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. the approximate failure mileage was 100,000. updated 10/17/13*cn

I was taking a turn at less than 15 mph when i heard a snap, and i felt a slight jolt to the left. after taking the turn, i began to accelerate back up to speed when my seat suddenly caused me to lean back. if i were at a higher rate of speed at either the turn or when i was accelerating i feel i would most likely have been in an accident. upon inspection of my seat i found the bracket to my seat had snapped and caused my drivers seat to tilt backward and forward and side to side under acceleration, braking and turning. i feel as if this is a severe safety issue and needs to be recalled, especially as i am not the only one having this issue. *jb

Jeep has two recalls on my 2004 jeep grand cherokee, but has done nothing for months. i received a notice recall m35/nhtsa warning that airbags might deploy on their own. so far, jeep has done nothing to fix it. they sent me a frightening notice and then, nothing. auto manufacturerers need to be required to fix defects in a timely fashion. i know there is another recall that occurred earlier this summer, and i haven't even gotten a notice about it. so two safety issues and so far, no repair. should i even be driving this vehicle? *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number 12v527000 (air bags) several months ago and was informed by the manufacturer that the part was not available. the contact had not experienced a failure. the vin was unavailable. updated 10/17/13*cn

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. the contact received the recall letter in january 2013. the dealer advised that the part was not available for repair. the contact did not experience the failure; however the contact was concerned that the air bag could possibly deploy inadvertently. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags). the manufacturer and dealer were contacted and stated that the part was not available for repair. the contact had not experienced a failure. the vehicle was not repaired. the current mileage was 68,000.

Tl* the contact owns a 2004 jeep grand cherokee the contact stated that the driver's side window fell into the door panel and could not be closed. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure and current mileage was 64,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the part needed to complete the repairs for nhtsa campaign id number was 12v527000 (air bags) remained unavailable. the manufacturer was unable to provide an expected date for the remedy part to become available. the contact had not experienced any failure.

Received safety recall notice m35nhtsa 12v-527 in late 2012 (airbag control module). advised i would receive followup recall notice when parts were available. checked local dealer in feb 2012 and was advised the parts were to be available in march 2012. just checked dealer today (8/5/13) and was advised they do not have any date from jeep on when parts would be available. is anyone from nhtsa following up on this problem ? *tr

When braking to come to a complete stop, in a mcdonald's drive thru, the car accelerated of its volition and lurched forward. brake pedal had to be depressed excessively to counter act acceleration. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) several months ago and stated that the dealer informed her that the parts were not readily available for the repair. the manufacturer was notified but did not advise the contact on when the parts would become available. the contact had not experienced a failure. the consumer was informed, the company that manufactured the part went out of business. updated 11/20/13

While driving down a local road. i was coming up to a red light and as i was stopping the driver seat made a popping sound and the seat back was leaning toward the right. i pulled over to see what happened and part of the frame had broken. the seat is now wobbly and leans to far one way. luckily my husband was able to strip the seat and weld the frame to fix it. some time later the bottom frame that connect the seat to the floor had broken and my husband welded it. it is a very dangerous situation that could had ended a lot worse if the seat frame had broken to the point that effected my driving. i tried calling jeep directly but basically got an "it not an issue we cover or fix and your on your own". i did some research online about this issue and is a very common safety problem. people are even starting to sell beefier frames for jeep seats and sell for $200. jeep is looking at a very large law suit if someone gets seriously injured due to this defect. but one thing is for certain i will never buy a jeep again! *tr

I was traveling at 55 mph going west when a ford focus ran a stop sign and hit me from the side going 80ish mph. we spun out and rolled several times, the side and front airbags did not deploy. we got lucky and for the most part walked away from an accident that should of killed us. *tr

Just bought my 2004 jgc in april 2013. pulling up to my driveway with my 4 year old in the back seat, i heard a strange pop and my driver's seat moved backwards and became unstable. looked at the seat bracket and one side is cracked. it had made snapping noise before but i didn't know what it was. very dangerous situation and i thank god i was driving slow and was not on the highway. i did a search online and there are 100's or thousands of complaints about the same thing. this needs to be recalled and fixed properly by jeep. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact receive notification of nhtsa campaign number: 12v527000 (air bags)several months ago and stated that the dealer informed her the parts were not available for the repair. the manufacturer was not notified. the contact had not experienced a failure. updated 9/4/13 *cn

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 12v527000 (air bags) several months ago and stated the dealer informed her that the parts were not available for the repair. the manufacturer was not notified. the contact had not experienced a failure. *tr

2004 jeep grand cherokee. consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer contacted the dealer on more than one occasion, only to be told, there were unable to get the parts needed to correct the problem.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated there was a recall associated with nhtsa campaign id number 12v527000 (air bags) and the part was unavailable for one year. the manufacturer was notified and they were unable to provide an expected date for the part to be available. there are no failures at this time.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while parking, the vehicle suddenly accelerated and crashed into a car port. the contact sustained mouth and knee injuries, and was transported to the hospital for treatment. a police report was not filed. the vehicle was not taken to a dealer for diagnostics. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 174,000. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the front and rear driver and passenger side windows would not open and the dome light was constantly illuminated. the vehicle was taken to the dealer for diagnosis. the technician replaced the wiring within the driver's side door wiring harness. after the repair the failure recurred six times. the manufacturer was made aware of the failure. the vehicle was not further repaired. the approximate failure mileage was 70,000. *tr

2004 jeep grand cherokee. consumer writes in regards to air bag system occupant restraint module recall notice. *smd the consumer stated months ago, he received a recall notice, regarding the occupant restraint module. however, as of today, he has not heard anything further regarding the recall and associated repair.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated there was a recall associated with nhtsa campaign id number 12v527000 ( air bags), however the parts were unavailable. the manufacturer was notified and they were unable to provide an expected date for the remedy parts to become available. the contact had not experienced failure. updated 08/15/13*lj

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags ) in november of 2012. the dealer was contacted to schedule and appointment for recall repairs but the parts were not available. the vehicle was not repaired. the manufacturer was not notified. the contact had not experienced a failure.

I have been informed by chrysler via phone conversation is not recalling my vehicle. the 1998-2004 were listed as having severe design flaw with the gas tank located near the rear end and prone to impact explosions. chrysler stated my vehicle did not qualify for recall since i did not have a tow hitch installed and it was not a 1993-1998 vehicle. 1. if my vehicle has a unprotected gas tank and over 250 vehicles have caught fire on impact why is my car not going to get a protective guard ( this was done on other vehicles that owners complained while under warranty) 2. how is a tow hitch going to stop a back end collision? 3. why is the design after 2004 of the gas tank not located so close to rear end. if the location isn't a safety concern it shouldn't have needed to be relocated. chrysler fought this recall for years and nhtsa allowed it until a petition was circulated on change.org to have model years 1998-2004 cars recalled. could it be the vehicles chrysler will fix are even still on the road and that is why they are eager to fix those. i am stuck with a car cannot be sold or drive. the defect doesn't just hurt me but the poor person who would hit me and risk an explosion. chrysler must be held accountable! *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number 12v527000 (air bags) and had not experienced the failure as described in the recall however, the contact was concerned that the failure could occur at any moment. the dealer advised that the part needed to complete the recall service was not available and that he would receive a recall letter when the parts became available. in addition, the contact mentioned that the electronic door locks failed and were inoperable. the automatic key fob would not activate the door locks from a short or wide range. the vehicle was not repaired. the approximate current mileage was 68,000.

My wife was backing up in our drive way she did not see my sons honda civic behind her very poor vision from being so high factory settings. she ripped the gas tank open. a few years later she was rear ended and again the tank ripped open we were lucky both times no fire. then we have had death wobble every jeep suffer,s from it at some time in it,s life as per the dealer. i replaced every steering part in the front end after 40,000 miles again it happened to me at 55mph on the highway i came so close to it rolling it over it took me more than a month to get back in it. the design of the rear is just an accident waiting to happen the rear is the same as a ramp to drive up. i am far from a rich man this product cost me close to 40,grand. i truly thought we could get a few cost free miles.i am disabled i live on a fixed income. now my investment is worthless. i was a driver for a living and have driven more than a thousand cars and have never experienced this with any other car help help help please [xxx] p.s i service my cars like clockwork! i try to fix things before they break..this jeep has me beat! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I have on two occasions had my door locks and windows stop operating. the first time a wire was found to have cracked in half inside a protected area of the drivers door. this cost $300.00. i became such a headache to the chrysler corp. they refunded me $250.00. the second time we experienced this same problem the dealer found the same wire in a different location under the glove box had just broken in two. this cost me again and chrysler would not help. i have seen this same complaint on this same vehicle on this site. there is a problem that must be studied because of the possible fire hazard. another problem we have had is an intense gas odor towards the rear of the vehicle. the vehicle has been checked many times an no one can find the problem, the odor is very intense at times. *tr

Airbags inadvertently deployed. *tr

This jeep was recalled 11/08/2012 for an air bag problem. i have contacted jeep many times with no real progress. jeep sent me confirmation of the recall and its been over 6 months and today "06/03/2013" i called jeep and they do not have any idea of a date they can fix it. according to the letter if its not fixed in a reasonable amount of time i should complain. i call over 6 months very unreasonable! will jeep pay for a rental till this is done. i don't feel safe driving a car where the air can deploy at any time.

Tl* the contact owns a 2004 jeep grand cherokee. the received notification of nhtsa campaign number: 12v527000 (air bags) december 2013 however, the part needed to complete the recall repair had not become available. the contact stated that the air bag warning light was now illuminated continuously. the manufacturer was contacted and advised that the part still had not become available. the manufacture could not provide an expected date for availability. the vehicle was not repaired. the approximate failure mileage was 100,000 and current mileage was 140,000.

I am writing about a safety recall i received in january 2013. the recall m35/nhtsa 12v-527 deals with deployment of air bags due to an electrical issue. i have followed multiple time with chrysler on when the parts will be available to fix the problem. as of today, they still have no idea. i am concerned that we are driving a car with such a dangerous recall and the manufacturer is not addressing the issue. it appears they did the required part - send out the notification; however, they are not addressing or fixing the issue. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated while exiting the vehicle, he heard a loud clanking sound. the driver's seat track was fractured and the failure occurred three times. the vehicle was taken to the dealer where the technician verified the electric seat frame needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 20,000 and the current mileage was 108,000. *tr

My 2004 jeep grand cherokee front driverside seat frame cracked. i was just sitting in the car when it went pop. now the seat rocks and is very dangerous. the federal government needs to investigate before someone gets killed. there are 100's of complaints online about this problem when is the government going to do something. *tr

Driver's side front left seat bracket has sheared while going over hilly roads. seat now leans while turning and accelerating. *tr

At various speeds when going up hill looses power and have to take foot off gas and again to give gas to run. one time car totally turned off. *tr

Both brake light lamps appeared to be blown. plastic around the lamps are scorched and discolored to brown. the black plastic under the contacts on the larger light housing assembly have melted and dropped away lower than the contacts on the light assembly socket can reach, therefore continuity is broken and neither light will work. plastic under the contacts is now deteriorating and cracking due to the heat of the bulb or too much current draw. this lamp is also the nighttime running lamp so it will be on constantly during the evening hours. it concerns me that the plastic around this lamp is defective and cant take the heat to the point that l/r brake light system fails. other bulbs and sockets in use in this assy. don't appear to be affected. is there a fire hazard? *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while depressing the brakes, the steering wheel began to shake abnormally. the vehicle was taken to the dealer for diagnosis. the technician stated that the steering gear box would have to be replaced. the contact referenced nhtsa campaign id number: 03v079000 (steering) but was advised by the manufacturer that the vin was not included in the recall. the vin was not available. the vehicle was not repaired. the approximate failure mileage was 18,000. *tr

The driver seat in my vehicle had started to become loose and further inspection showed a broken seat bracket. in online searches i had found this was a common issue with this model (1999-2004 jeep grand cherokee), so common in fact that a website (http://www.jeepseatbracket.com/) selling an improved seat frame was developed for this exact issue. this seems to be a safety concern as i can't imagine the seat belt being as effective if the seat isn't properly aligned and i have found no recall notice for this issue. i understand normal wear and tear on vehicles but it appears based on the number of complaints i was able to find online that this is more a poorly manufactured product than a wear and tear issue. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received recall notice nhtsa campaign id number 12v527000 (air bags: inadvertent air bag deployment). the contact stated that the parts were not available for the repair. the manufacturer was contacted but were unable to provide an estimated time of arrival for the parts. the current mileage was 189,000. the contact did not experience a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the vehicle failed to start. the vehicle was taken to a private mechanic where it was diagnosed that the battery, pole, starter and alternator needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was unknown and the current mileage was 151,695. *tr

I was getting into my car and sat in the driver side seat. i heard a popping sound and my seat moved. i got out of my car to check my seat and notice it was loose. *tr

I have a 2004 jeep grand cherokee were i first experienced problems in oct 2012 with the harness wires and i took it to the dealer and they repaired the wires inside then again 4 months later it happened again and i just had them replace them a 3rd time 03/13 /13 and after 2 weeks of having it home now my jeep wont start i have it towed to dealer once again they said i need a crank shaft sensor replaced i have them replace it and they tell me it wasn't the problem that now i need to change the pcm so i bought the part and put it in 650 later car still no start so now i changed the cam shaft sensor and still tries to start but just wont i am stressed i have small children and no car now i cant keep dishing out money to these dealers for fixes that aren't necessary i really need some help. *tr

Electric windows and locks stopped working. found broken wire in driver side door harness. repaired the wire and then rf door harness wires broken. repaired those wires and now harness contact in rf door panel connection is faulty. window and locks do not work unless you wriggle connector. rr door does not lock. replace window and door switch but did not solve the problem. *tr

Tl* the contact owns an evenflo discovery 209 child restraint seat, manufactured june 2007. the child seat was being utilized in a 2004 jeep grand cherokee. the contact stated that the lever that tightened the straps was fractured, causing the entire safety seat to become unusable. the failure occurred outside of the vehicle. the child was not in the safety seat at the time of the failure. the manufacturer was not contacted.

Seat bracket is broken, resulting in entire seat being loose. repaired a few years back at the dealer by replacing entire bracket. obviously, the part is defective, as there are hundreds of complaints of the exact same thing happening in the nhtsa on line database. *tr

First started in nov 2009 driver side door controls won't work, dome lights go on with headlights, repaired broken wire. june 2010, drivers door is inoperable window stuck down, cannot lock doors, repaired wiring harness in door. dec. 2011 windows and door locks were inoperable. - made wiring repair., jan 2013 door locks and windows inoperable, dome light stays on while driving or else you loose control panel lights.-repaired door harness in rr and rf doors-was told this is last time they can repair harnesses and next time this happens it will cost $2,000 to replace all wiring. this seems ridiculous and the dealership mentioned they have had this problem before with jeeps. i do not see how this should keep malfunctioning if no damage or abuse has happened to the vehicle. i believe jeep should stand behind their vehicle and repair the wiring harness at no charge until they come up with a better system of wiring harnesses through the doors. *tr

Tl* the contact owns a 2004 jeep grand cherokee . the contact stated that the air bag warning light was illuminated. the contact later received notification of nhtsa campaign number: 12v527000(air bags) and took the vehicle to the dealer for inspection and repairs. the dealer advised the contact that the parts needed fro the recall service were not available. the vehicle was not repaired. the manufacturer was notified and advised that the parts would become available at a later date. the failure mileage was 140,000.

I was getting into the vehicle and the seat frame broke dislodging the seat on the driver's side. *tr

As i was trying to pull out into traffic the jeep would not move it was like it was in neutral. i noticed that the pnrd were all lit up. i had to stop and put car in park then try again and it worked however when i got on the highway it did the same thing. when i got home i called my mechanic because the check engine light was on and the code was p0700. i have done some research online and found that alot of other jeep owners have had the same problem but there are no recalls on it. *tr

Drivers seat, left side front and rear brace holding seat to floor cracked apart. i have read that many jeeps from this time period have had this problem of separation due to inferior / thin steal as the bracket. fixing is by welding - does not hold and entire bracket holding the seat to the floor needs to be replaced. *tr

I had a collision with a deer and my airbags did not deploy! my brakes did not work, and my steering was dysfunctional! *tr

The drivers side seat track has broken on two sides. this is due to a defective part on the seat track where the metal is too thin and has cracked. i have read complaint after complaint online. this needs to be recalled before someone is hurt or killed. i cannot even find one to replace in a salvage yard due to the fact that it is such a common problem, people have bought any one that is available. *tr

My jeep brake lights are defective. when i press the brakes, the tail lights turn off and do not glow. they have been repaired multiple times without success. can chrysler please recall the defect??? thanks. *tr

The front driver's seat frame weld on the left side had previously broken on me. now the frame weld has broken on the right side of the seat where the base of the seat meets the seat back causing the seat to tilt back and to the right. the whole seat now wobbles. this is a defect in the seat frame design because the breaks are at weld points. the metal is thin at these points. *tr

I own a 2004 jeep cherokee which has an electrical issue where the power windows, door locks and everything on the drivers side door control panel do not work as well as the interior lights do not turn off, all causing a safety issue.i found out this is a known issue with jeep cherokees due to the wiring inside the front drivers side door. i had this issue in 2009 after at about 46,000 miles. when calling the dealership i was told that this is a known issue and the dealership give me an exact price over the phone as they knew of this issue. since the dealership was very rude and price was very high.i had the repairs done at a highly regarded repair shop which specializes in electrical work which cost $201 but now (at 80,000 miles) the exact same issue has happened again due to the opening and closing of the front drivers side door. the wiring harness is located on the driver's side door, but the harness is too small to sustain all of the wires. when the door is opened, the wires come out of the harness and break, which causes everything on the drivers side door panel not to work. this includes the power windows, door locks, interior lights and power mirrors all of which cause a safety hazard. i believe that this should be a recall for jeep that they should fix free of charge especially since this is a known issue. i feel that it's very reckless of jeep to not recall this known safety issue and allow their customers to drive with windows and door locks that to not work or interior lights that do not turn off. in order to turn off the interior lights i had to remove the fuse which can be very dangerous at night and makes it very difficult see any of the instruments. this car is used by my handicapped wife and due to this issue i will not let her drive at night as i feel this car is very unsafe in it's current state. *tr ...video available

The driver was driving around a curve. an oncoming vehicle crossed the center line. the driver of the jeep moved over to avoid a head on collision and the jeep went over and embankment and hit front end and flipped five times. the driver was ejected from the vehicle. her daughter was in a car seat. the driver sustained multiple injuries and fractures of the spine, pelvis, ribs and also miscarried. the car was a total loss. we have pictures. *tr

Air bag light came on my 2004 jeep grand cherokee and i saw in the newspaper that they have been recalled because of air bags going off and recalls would be sent out in january but if your light was on take it in to a dealer. i took it in on11/12/2012 but they told me it wasn't on recall and i told them in it was in the newspaper and they said i need to wait to get my recall notice. *tr

I know of at least 4 people who have jeep vehicles and we are constantly replacing the tail light, brake light and or having issues with electrical functions. within 2years i have personally replaced my entire driver tail light, bulbs 4 times. i have searched for any recalls and i have only found 1, but nothing in regards to electrical and or brake light issues. *tr

Dual climate control blend doors have broken, a defect in design that affects all 1999-2004 jeep grand cherokee limited models. there is no hot air available to the passenger side of the cabin, and the passenger climate adjustment is inoperative. *tr

Good evening, i own a 2004 jeep grand cherokee laredo 4x4. i had bought my vehicle a few years ago with about 18,000 miles on it. after taking it for a test drive there was a slight clicking noise from the front wheels. after today, the clicking noise seems to get louder at driving 25 mph. i tried to troubleshoot the problem by researching similar instances on the internet. there was a general consensus that a bad u-joint was the culprit due to a lack of permanent grease that should have been used by the manufacturer. given that this can lead to the vehicle losing control when the u-joint snaps can be lethal. please inquire whether this is a feasible issue that can be recalled for my vehicle. thank you. *tr

While turning left on a highway lost the ability to continue turning left. barely avoided oncoming traffic. had vehicle towed to garage. found that the steering gear box had failed. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the vehicle stalled whenever the contact would brake to a complete stop. the vehicle was taken to a mechanic who determined that the crankshaft position sensor failed. the part was replaced and the failure was corrected. the manufacturer was made aware of the failure and advised the contact that the vehicle was not included in nhtsa campaign id number: 04v112000 (electrical system:starter assembly). the failure mileage was 125,000. the current mileage was 126,000. ..updated 03/18/13 *bf updated 3/28/2013 *js

Tl* the contact owns a 2004 jeep grand cherokee laredo. the contact stated that while entering the vehicle, she closed the front driver's door when the window fell inside the door panel. the vehicle was driven to a private mechanic where it was confirmed that the window regulator had failed. the vehicle was repaired. the manufacturer was contacted. the failure mileage was 52,000 and the current mileage was 99,000.

Tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 25 mph and making a left turn, the steering wheel became stiff and difficult to maneuver. the contact also heard an abnormal grinding noise coming from the vehicle. the vehicle was taken to the dealer for diagnostics where the technician advised that the steering gear assembly would have to be replaced. the contact referenced nhtsa campaign id number: 03v079000 (steering:gear box (other than rack and pinion)) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 70,000.

2004 jeep grand cherokee ran the day before, after it rained that night the next morning the car will not start, remote started to work no sound, lights would go off & on, after locating the harness boot between the drivers door negative wiring fatigues and breaks, heard clicking sounds when boot was touched. now nothing works. car has been repaired for other major issues, pcm, tps, senoids, barrons etc. this is a defect & chrysler needs to face up to correcting their faulty wiring, and not leave it up to the consumer to fix on there own, were are not mechanics, from reading all the complaints on the web, it makes me wonder why jeep is still in business, great bodies but no peep inside, all the wiring in the drivers side door harness is ridiculous & is an accident waiting to happen for the consumer. these wires should never been bunched together which is allowing friction when opening & closing the door causing burn outs & shorts with the wiring "shame on you chrysler." *tr

Accelerating from stop sign to 40 mph, driver's power seat frame broke at a weld point on the front left side. mechanic says it cannot be re-welded. apparently the problem is so prevalent, another seat from a junk yard cannot be found. dealer says seat frames are on back order. i am working with an independent mechanic to find a fix. this is a safety issue because if the seat broke lose, the driver could lose control and anyone in the back seat could be injured. *js

Valve stem broke while servicing a customer's vehicle. the tire lost all air pressure and a new tpms sensor needed to be purchased. all from checking the tire pressure as a courtesy to our customers. this claim is being filed on behalf of the customer. *js

The two rear bolts that attach the left exhaust manifold have sheared off causing a significant exhaust leak and poor engine performance while engine is cold. based upon internet research this appears to be a common issue on 4.7l v8 engines. *tr

Front driver seat track broke and car is a hazard to drive. dealer says it cost $1200 to repair. *tr

1/27/10 a received in the mail a safety recall j14-heated seat elements, chrysler group and dealership only fix the front passenger seat, and the driver seat was was not fix it was disconected awaitng for a cover seat, and as of 6/7/12 the problem is not fix, chrysler firts calimed that the work was completed on may 2010, i told them no only one seat was fixed, they called the dealership and confirmed my story, and now they are telling me that they do not have in stock a seat cover and that i have to continue waiting, i have been waiting for more than 2 years and have been more than patient, i want chrysler to pay me so that i can have this fix at a location that i feel confident because i do not trust chrysler or the chrysler dealership in randolph nj, if i was to sell my vehicle i will loose value because one seat is not working and i have not been able to use my heated seat in more than 2 years, this is unaceptable, chrysler group did not comply with the safety recall. *js

2004 jeep grand cherokee. consumer writes in regards to recall notice on crankshaft position sensor and ongoing issues concerning reimbursement of repairs *tgw the consumer stated he was never notified by chrysler about the crankshaft position sensor problem. he discovered the recall while doing research online. the vehicle was taken to the repair shop three times, before the issue was resolved. *jb

I have me a 2004 jeep grand cherokee special edition , i bought it in 2010 and its april 19th, 2012 and my drivers front power seat track just broke on me while driving. *js

Tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 10 mph, the contact attempted a left turn when the steering wheel became extremely difficult to maneuver. the contact applied the brakes to stop the vehicle. the vehicle regained power steering after the contact restarted the vehicle. the vehicle was not taken to the dealer for diagnostics. the contact referenced nhtsa campaign id number: 03v079000 (steering:gear box other than rack and pinion) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 137,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while driving 45 mph over a road bump, the vehicle started to jerk violently. the contact mentioned that the failure recurred several times. the vehicle was taken to a local mechanic who was unable to diagnose the failure. the manufacturer was not made aware of the failure and the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 120,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the brakes were applied but the vehicle would not stop. the contact applied steady, consist pressure to the brakes until the vehicle came to a complete stop. the dealer was not contacted. the manufacturer was notified of the failure, but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 60,200.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that there was an abnormal increase in braking distance by ten feet. the brakes were applied and the vehicle continued to roll forward approximately ten feet before coming to a stop. the dealer performed a test on the vehicle and determined that there was a throttle position sensor failure. the dealer advised the contact that the component would need to be replaced. the manufacturer was contacted, but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure and the current mileage was 45,500.

Tl* the contact owns a 2004 jeep grand cherokee laredo. the contact stated that the vehicle could not be started immediately and if so, the vehicle would stall. the vehicle had not been inspected by a dealer nor repaired. the manufacturer was contacted but offered no assistance. the failure mileage was approximately 185,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that when the vehicle was taken to have a routine oil change service, the technicians refused to perform the oil change because the oil pan was rusted. the technicians advised that there was a possibility that the oil pan could rupture. the dealer was contacted and they advised that that there was nothing they could do to assist. the vehicle was not repaired. the failure mileage was 100,000 and the current mileage was 115,000.

Seats base frame fails with separation of metal support making seat unsound. located on drivers seat, left front. *tr

While driving my seat suddenly moved forward and to the right. what i found was that the seat bracket broke causing the seat to move. after looking on the internet i found that this is a common problem on this make and model of vehicle. this is a safety issue as it affects your driving position and in my case broke while i was driving. in addition, as you go around corners you now move/slide in the seat as it is no longer level. *tr

The driver side electric seat frame broke in 2006 and i was told i could buy a new one but they are so cheaply made i had it repaired by a experienced welder who told me the metal was really thin and cheaply made.it broke again in 2008 in a different location on the same seat and i had it repaired.then it broke again in another location on same seat in 2009.now to start off jan.2012 it broke in 2 places of the seat frame and i don"t know what to do.it is a very dangerous seat and i looked on line for a few moments and found thousands of complaints on the same seat from 2004 and down a few years. if something is not done about this someone could be hurt or killed. *tr

Steering losing power when turning right, accompanied by a whine and sounds of pressure loss. no leaks in power steering pressure hoses, no leaks in gear box (gear box was dry), no leaks in any other relevant parts within the steering system. problem was investigated by aaa and pepboys. power steering pump replaced and flushed on 6-jan-12. the loss of power steering problem is still persisting, and is worse now with a new pump and clean pump system. pepboys national research indicates that the problem is within the gearbox, spacer clip moving out of position when turning right cutting off power to the steering system, and moving back into position when turning left restoring power to the steering system. chrysler has a tsb reported march 4, 2003 for this exact failure. chrysler claims this vehicle's vin is not included in the manufacturer's tsb, nhtsa campaign number: 03v079000. case has been opened with chrysler - case #: 21743619. i cannot steer this vehicle at all without the assist of power steering. extremely concerned with the potential danger of losing power steering while driving causing a crash, flipping, and potential serious injuries or death. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the air bag warning light would illuminate intermittently. the dealer and the manufacturer were both notified, but denied any assistance with repairs to the failure because the vehicle was not included in the recall associated with nhtsa campaign id number: 02v099000 (air bags:frontal). the vehicle was not repaired. the failure and the current mileage was 130,000. the vin was unavailable.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the steering wheel would become extremely stiff when attempting a left turn. the dealer was notified who advised the contact that the vehicle was not included in the recall associated with nhtsa campaign id number: 03v079000 (steering: gear box -other than rack and pinion). the manufacturer was not notified of the failure. the failure mileage was 60,000 and the current mileage was 100,000.

2004 jeep grand cherokee laredo driver's seat mounting bracket broken. seat wobbles terribly. no auto parts store stock this item and according to burdick chrysler jeep, it is no longer manufactured. according to jeep, there has been no recall, yet according to vlane.com, carsurvey.org, aboutvehicle.com and other such internet sources, this is not an isolated incident. there appears to have been thousands of complaints. *kb

Dual climate control door failure. plastic door hinges break, faulty design, should be replaced with aluminum or other metallic pieces. all of the 1996 - 2001 jeeps dual climate doors break. *tr

The main metal frame of the driver's seat has broken. drivers seat has a rocking motion and will most likely not hold up to a rear end collision at any speeds. *tr

Front passenger power seat mounting bracket and seat main frame both have split lose, causing seat to wobble dangerously about. possible continued breakage of other components immanent. causing serious injury or death due to seat breaking lose. *tr

Tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 35 mph, the contact noticed that the steering wheel became extremely difficult to maneuver. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic advised that the gear box would have to be replaced. the contact referenced nhtsa campaign id number: 03v079000 (steering:gear box (other than rack and pinion)) but was advised by the manufacturer that the vin was not included in the recall. the approximate failure mileage was 106,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the horn became inoperable. the dealer diagnosed that there was a clock spring defect. the manufacturer was not notified of the failure. the vehicle was repaired. the failure mileage was 87,500 and the current mileage was 88,000.

Driver side seat frame cracked in multiple locations. now acts like rocking chair while driving. no support, very unsafe. *tt

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that every plastic interior door handle had fractured, making it difficult to exit the vehicle. the contact took the vehicle to the dealer and as advised that each handle needed to be replaced. the vehicle was not repaired. the manufacturer was contacted but offered no assistance. the failure mileage was 94,000.

Window risers. 5 broken risers since the car was new. garaged with less than 75 k miles. according to the internet this is an item that should have been recalled and there are thousands of complaints about these failures. chrysler will not fix or respond. *tr

Visibility: defroster/defogger system:windshield:blower cold air blowing from my vents uncontrollably from passenger side. loud creaking sound coming from underside of ventilation? creaking from the dash seconds after shutting the engine off? as a result the defrosters on a car do not work. [xxx]at jerry toyota said he fixed it when i brought it in jan. however, it broke a week later. he has refused to get it fix. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while making a left turn, the wheel refused did not respond. the dealer and manufacturer advised the contact of nhtsa campaign id number: 03v079000 (steering:gear box (other than rack and pinion), but advised that the vin was not included in the recall. the vehicle was not repaired. the failure and current mileage was 115,000.

Tl* the contact owns a 2004 jeep grand cherokee laredo. the contact stated that the driver side door locks, interior lights and the window failed. the vehicle was not inspected by a dealer nor repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 100,000.

I was driving on the mass turnpike and all instrument panel gauges stopped registering, abs and brake lights starting blinking, cd player stopped working, and ac stopped. we shut off the ac, headlights and radio within 10 minutes everything seemed to reset but this is a very dangerous condition at highway speeds. *tr

While driving the driver's seat frame bracket snapped and the driver's seat became wobbly as i drove. unable to get a safety inspection sticker in massachusetts until the seat frame is repaired/replaced. this is the first time i have had this problem with 2004 grand cherokee. it has occurred twice with a 2003 grand cherokee i own also. very unsafe to drive in this condition. *tr

Drivers door lock button would not work, rolling locks in-operable no windows work with drivers door open while in park or any door open dome light would not time out unless vehicle running drivers door closed and exit passenger door after shutting the vehicle off. took to dealer after we had replaced the switch unit and latch to the drivers door, dealer found a broken wire in drivers door jam. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated the driver side front window became stuck in the down position. the contact inspected the window by taking apart the door panel and notice the wiring to the regulator was damaged causing the entire regulator to malfunction. the contact called the manufacturer regarding the regulator and they stated there were no recalls. the contact stated the regulator malfunctioning was a known issue with her year, make, and model. the failure mileage was 103,000.

2004 grand cherokee special edition. sticking gas pedal, both acceleration and to accelerate. today my gas pedal stuck wide open full throttle. i had to press as hard as possible on brakes ... car dis not completely stop until i threw the moving vehicle into park and turn the key off. it remained stuck wide open for approximately 10 minutes and then unstuck. i had 4 children in the car and luckily this happened on an empty wide open road. this could gave been a catastrophic event with many injuries. *tr

Window dropped while vehicle was parked and would no longer roll up....pulled it up and taped it.....took to jeep dealership.....total cost to repair is $650.00..... same problem happened 4 years ago, but vehicle was under warranty at that time. i guess this is a common problem with grand cherokee laredo jeeps. mine is a 2004. a recall should be made on this plastic clip fault!!!!! *tr

Driver side seat broke off at frame. this has happened twice. there does not seem to be a solution by jeep to repair this problem. there are no parts either new or used available to make repairs. was told by the dealer that this is a common problem. *kb

Jeep grand cherokee sudden and uncontrolled acceleration: approaching an intersection to stop, i had taken my foot completely off the accelerator and had the brake covered. as the vehicle came to a stop, the engine suddenly surged (5000rpm +) and lurched forward uncontrollably into the intersection. the brakes did not stop it or restrain it. i immediately hit the shift handle into neutral and turned the ignition off in order to regain control. when i put the car in park and restarted the vehicle. it revved, then idled, albeit roughly (idle ranging from 900rmp to 1400rpm). there were no injuries and fortunately there were no other cars in the immediate area... but it did shake me up. if it had happened to a less experienced driver someone may have been badly hurt or killed. *tt

Stopped at a light, when light turned green, accerated, driver seat rocked backward and felt loose. on examination front left bracket on frame had broken. this seems to be a problem this this car, searched on-line to find many people with this happening. had it welded. about 6mos later rear bracket broke in same way. this is very dangerous to the driver, must hold on when seat moves in this way. don't know why jeep will not fix at there cost. they say ther is no recall. there should be one.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while parking the vehicle, it suddenly accelerated while in reverse. the contact applied the brakes to stop the vehicle. the contact has not taken the vehicle to a dealer. the contact called the manufacturer regarding the sudden acceleration and they stated that there is no recall on the vehicle. the contact stated the vehicle was unsafe to drive. the failure mileage was 134,500.

Drivers side seat mounting bracket broke on entry to vehicle. this caused the seat to rock back and forth while driving especially during turns. took it to dealer and they told me that the seat track was also broken. they have been unable to find a replacement track so far because jeep no longer makes the part. i was told that it can't be welded because of liability issues. they estimate the cost to repair at $300+ if the part can be found. this seems to be a common occurrence lately and i'm forced to pay for a design defect. *tr

Blend doors continues to run after car has been turned off. *tr

Increased steering effort, steering stuttering/binding- steering is difficult when turning at low speed- occurs all the time. replaced power steering gear, rebuilt 278414/natl[r]. *tr

2004 jeep overland duel climate control not operating properly *tr

Blend doors not functioning correctly, dual zone climate controls failing. *tr

Front seat brackets sheared off, seat unstable and will tilt backwards. was told by a certified welder / welding inspector that it could not be welded, and that the bracket was a defective, sub-standard, and unrepairable. *tr

I was backing my 2004 jeep grand cherokee out of the driveway when i heard a snap and then the front seat started wobbling back and forth. i pulled back into my driveway and that's when my husband and i noticed the metal that connects the driver's seat had completely snapped. it was a blessing that i was not traveling at a high rate of speed or was far from home, i would hate to think what would have happened had i been on the highway. *tr

I have had to replace all 4 window regulators because of a defect. it has cost me over $1200.00 for all 4 to be replaced over time. it seems strange to me that all 4 have had to be replaced and the part cost over $325.00 just for the parts not counting the labor . the window just suddenly falls down and will not stay rolled up. i purchased this car brand new and it has been taken very good care of. i would like to be re-imbursed for all of my expensed considering this cannot be a fluke since all 4 have had to be replaced and no one ever sits in the back so it has not been worn out from use. please let me know what can be done about this problem. the dealer said this is just and issue with jeeps and they always keep a large amount of regulators on hand. i think this is just a way for jeep to make money on parts and this should not be allowed to continue since the parts are just a piece of plastic and cost over 300.00 per window and we have to have our windows fixed. i would like to be contacted to see if i can pursue a claim to be re-imbursed from jeep. *tr

2004 jeep grand cherokee overland uncommanded throttle pedal movement. car was in drive at a standstill on a slight grade, dry pavement. throttle took off uncommanded. drivers foot centered on brake pedal. driver noticed throttle pedal was moving uncommanded. pedal appeared depressed about an inch then returned to idle position then back down about an inch. after a few seconds throttle pedal returned to idle position. brake held back any vehicle movement during episode. cruise control was off. this was the first time this issue occurred. nothing has been done to correct the defect. *tr

04 jeep grand cherokee laredo driver seat track bracket broken. seat is now unsafe. *tr

2004 jeep grand cherokee window regulators have had to replace all at least once front driver's side (3) times front passenger side (2) times only 77,000 miles on vehicle. *tr

2004 grand cherokee laredo. this will be the second time since 2004 replacing the drivers side front seat. it broke in 2008 and again in 2011. the seat starts to rock back and forth like its loose and there is no way to tighten the seat.. so you have to simply live with it, very unsafe in my eyes. if i was in a accident i think the seat would snap off and i would be greatly injured! *tr

Drivers seat bracket has broken causing seat to severely rock. i have seen numerous complaints. needs to be repaired by a welder or replaced. currently holding together with a hose clamp. *tr

The driver's seat of my 2004 jeep grand cherokee has broken for unknown reasons and , without homemade, patchwork bracing, flops back like a recliner. we have attempted to get this repaired both through our local dealer and through chrysler corporation and they claim that they cannot secure the part; we were first told by the dealer we had to prepay for the part, did so, and then they reported back weeks later that they couldn't find the part. unfortunately, our financial situation does not allow us to simply park the vehicle and make due. this is truly an accident waiting to happen and we would appreciate any assistance and support you can offer. *tr

Passenger seat heater element got way to hot and the seat stated smoking. i seen the recall so i called gave them the vin and was told this vehicle was not covered under the recall. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the vehicle was taken to the dealer for repairs under nhtsa campaign id number: 09v117000 (seats: front assembly: seat heater/cooler). the vehicle began to exhibit several electrical failures within the turn signals, hazard lights and the heater fan. the vehicle was taken to a local mechanic where the electrical window motor, turn signals and hazard light electrical sensors were replaced. the heater fan was not repaired. the failure mileage was 68,000 and the current mileage was 71,058.

The seat brackets for the driver's seat on my 2004 jeep grand cherokee have snapped. this causes the seat to rock back and forth when accelerating or breaking. will cost between 500-800 to have the brackets replaced. *tr

Wiring harness located between front door and frame inside rubber tubing is made of inferior materials and cracks with time exposing wiring causing a safety issue. specifically, the black neutral wire and orange wires have been cracking on dozens, if not thousands, of jeep grand cherokees (as seen here: http://autoforum.classifieds1000.com/jeep-grand_cherokee/04_jeep_grand_cherokee_electrical_problem). when this occurs, the wiring becomes exposed and/or breaks. in my case when this occurred, the drivers side door controls ceased to operate causing the windows and door locks to be unresponsive. in addition this causes the interior lights to turn on when the headlamps are on causing difficulty driving in night time conditions. finally, this fault may be the cause of the drivers side brake light to fail when headlamps are on. this issue can be temporarily corrected by splicing the existing wiring harness. however, a more permanent solution would be to replace the entire wiring harness as other wires could deteriorate. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the driver side window opened and fell into the door panel without engagement. the vehicle was taken to the dealer where she was advised that the window regulator would need to be replaced. the vehicle was repaired. the exact same failure recurred on the front passenger window within months. the passenger window was replaced by the dealer. the failure mileage was approximately 67,590.

Failure of heating system components - blend doors. regardless of temperature selected and fan output, design flaw in blend doors of heating system can result in no heat including no way to defrost / defog the front windshield, impeding driver's ability to see in cold weather. faulty plastic parts break. apparently this is a widespread problem with many jeep models / years but no recall ever issued. cost in excess of $1,500 to repair estimated. *tr

We have a 2004 jeep grand cherokee that has had an ongoing failure in the air conditioning system. over 10 times the vehicle has been into 2 different dealership repair facilities to correct the problem and there has been numerous parts replaced (blending doors, valves etc) and the failure is still there. the a/c system does not produce air at the temp that is selected, and most of the time will blow hot on one side and cold on the other or the other way around. the last time it was in the dealership the manager said they could find nothing wrong, and when my wife drove the vehicle with the manager, there was burning hot air coming out of the vent, the manager said that was normal. nothing they have done has fixed the problems and we are ready to sue them to recoup our money. *tr

No power to windows, locks and mirrors on doors. there is a wire on the inside of the drivers door that splits in half for no reason preventing anything on the doors to work. i cannot open any windows, un/lock any doors, or adjust my mirrors. this has not been recalled but is a very common problem with this vehicle. i feel this is a safety hazard. *tr

While driving down the road my seat completely broke, throwing me towards the back seat. thank god i was able to control the vehicle and that no one was coming down the other side of the road or it would have been terrible. why would a seat fail like that??? the car is pretty much not drivable now because the seat is completely broken off the base. this is crazy!!!

2004 jeep grand cherokee with a recall for front seat electric heating elements. consumer expressed discontent with one dealership and was very content with the work done by a different dealership. *kb the first dealership stated they had the parts, but when the consumer arrived, she was informed the parts were not available. *jb

Front driver side seat has broke at 3 separate parts required welding to repair. *tr

There are two issues, one being the issue with the engine dying once the vehicle is put into a forward or reverse position from either reverse or drive position. second is the issue of the vehicle surging forward just prior to stopping. the engine will rev up just prior to stopping and start a hard but load rumbling due to the brakes being held and the vehicle wanting to drive forward. i have an appointment with my repair shop to diagnose the issue, and it is very wearing of the possibility of this issue causing an accident.

Lights went haywire in the car as well as the locks on the windows and doors i.e., all of the locks do not work on with the remote, the side mirrors don't move, and the windows do not move up or down. after the headlights are on, the interior lights dim to where they cannot be seen. from an internet search, this is a common problem that cost $275 to repair. i took my car in today for service and was told $112 to look at the car that could be used towards the cost of the repair. according to the internet search the problem will be from a damaged wire in the door that will need to be repaired/replaced. *tr

2004 grand cherokee. consumer states pulse module problem. *tgw the consumer stated the air conditioning unit ceased to function. the vehicle was taken to the dealer where the problem was diagnosed as a bad plug connector. they repaired the connector by cleaning and re-installing the pins at a cost of $170.00. shortly thereafter, the unit once again ceased to function. the consumer stated he had to wiggle the plug in order for it to work and it only worked intermittently. the consumer was informed a repair kit was available with replacement parts. the dealer informed the consumer they would ship the parts to his hometown. it took approximately 2 1/2 months for the parts to arrive only after numerous phone calls. upon inspecting the malfunctioning parts, the consumer found that they were badly burned and the wires were melted. *jb

Tl*the contact owns 2004 jeep grand cherokee. the contact stated that the engine surged and it would increase 500 rpms. the vehicle was taken to the dealership and they could not duplicate the failure. the vehicle was not repaired. the vin was unknown. the failure was 77,000 and the current mileage was 88000.

On december 12, 2010 at or around the hour of 9:30 p.m. central time i was involved in a one vehicle roll over accident due to poor road conditions in my 2004 jeep grand cherokee. i was the sole individual in the vehicle, and after the accident i found myself in the back seat of the vehicle. i was however buckled in the driver's seat at the start of the accident. i sustained a serious concussion and bruising to my left shoulder and hip from the seat belt, as well as other various injuries. the failure of the seat belt is my concern. the seat belt failed during the accident in some way. *tr

The windows and interior lights stopped working. when we pulled into the garage we noticed sparks near the door hinge. two factory wires were broken and making contact, which was causing the arcing. a jeep mechanic told me that nothing was being done about this defect, and that he has seen at least 2 a month with this defect. if any fumes from the fuel were present you would have a fire. *tr

Tl*the contact owns a 2004 jeep grand cherokee. the contact received a recall notice for the seats, front assembly seat heater/cooler (09v117000). after having the remedy repair done, the drivers front heated seat was inoperable. the dealer stated that the front driver seat was inoperable; therefore, the heated seat element would not work. the contact stated that the front driver seat was operating correctly before the vehicle was taken to the dealer. the contact had not called the manufacturer. the failure mileage was 133,000.

I have a 2004 jeep grand cherokee laredo with 107,000 miles. today, 12/9/2010, the drivers side seat bracket came loose. i believe after searching the internet, that it is a mounting bracket. some other jeep cherokee owners complained of this problem. the seat now rocks when i brake and accelerate. i am concerned that if i get into a collision the seat will not be locked in and the seat belt will not function. *tr

Seat mount bracket fails under normal use. front seat drivers side mount bracket broke at 65k miles under light use. looking online it seems like this is a "normal" thing causing a dangerous driving situation of driving in a "rocking chair". jeep knows this is an issue yet there is no replacement part for upgrading an obvious inferior structural component that is integral to safe driving. *tr

When i drive my car and i start to brake at in the speed range of 20mph to 65mph, my brake pedal starts to vibrate and my steering wheel starts to shake uncontrollably, i have to start pumping the brakes for the steering wheel to become nearly moderately controllable. i have been reading online that many people with the same year jeep grand cherokee have been having the same problem. even with earlier models. why hasn't there been a recall on this yet, there is something obviously wrong with the brake or steering system.

2004 jeep grand cherokee laredo: the brake light bulb housing has melted due to overheating causing the brake lights to not work when depressing the brake pedal. *tr

Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that someone alerted her that none of her brake lights worked when she depressed the brake pedal except the tail light at the top of the vehicle. the contact called the manufacturer and was told that a circuit board could have been the cause of failure. the vehicle had not been repaired. the current and failure mileages were approximately 149,000.

Front driver side seat started to wobble and then ended up snapping. metal broke in the front left of the seat right by where the metal piece is that lifts the seat. i drive with my seat all the way down and is never raised. the seat moves every bend and anytime i accelerate or brake. *tr

I own a 2004 jeep grand cherokee with a driver¿s side power seat. it has approximately 105,000 miles on it. the front right seat bracket broke on 10/20/2010 causing the seat to rock while driving, accelerating or braking. the left side bracket is now also cracked but not broken all the way across yet. this is a very dangerous situation as it may both lead to an accident and cause additional injuries to the driver. i am now trying to find used parts for the replacement and have learned from one local used auto parts dealer (631-654-5172) that he didn't have any because this was a :"hot" item. my research on the internet has also found it to be a very common problem with grand cherokees. the seats are breaking with normal use. i have decided to complain to the nhtsa and my us senator in the interest of protecting others from a serious safety problem involving a large number of vehicles. this site currently shows 1898 votes of ¿yes¿ in regard to having a cracked seat: http://www-odi.nhtsa.dot.gov/ivoq/index.cfm i await your reply, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Driver seat pivot which connects the seat track to the upper seat frame breaks / cracks under normal drive conditions. i had to replace my seat track 3 times with the first crack being welded and cracking again. the vehicle has 159,000 miles and i am the original owner. *tr

Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that while making a right turn, he heard a loud popping noise and could feel the seat moving. the dealer looked at the vehicle and stated that the mounting bracket for the seat was broken. the dealer stated this had been a problem in the past. the current and failure mileages were 182000.

2004 jeep grand cherokee limited - passenger side front power window stopped working. also blower on heating/ac unit works intermittently. *tr

2004 jeep [grand] cherokee laredo gas tank is a safety hazard. it is visible from the rear and easily erupted by a rear-end crash. this would cause an explosion. *tr

Interior lights stopped working on 2004 jeep grand cherokee laredo. river oaks jeep replaced right front door harness june 13, 2006. same problem again and wire in front door post harness repaired by chuck nash jeep in san marcos january 13, 2009. same problem again and repaired by bluebonnet jeep in new braunfels august 20, 2010. the wires in the harness are too short and break with the action of the door. was told by bluebonnet this is a common failure with this vehicle but chrysler jeep refuses to recall these vehicles. this is a serious fire hazard. i spoke with a chrysler customer service representative about this and another problem but she seemed unconcerned. internet research showed many complaints about this problem. *tr

2004 jeep grand cherokee se 4.0l all gauges bounce and stop working and the truck start slowing down at 60mph had to pull over to the left shoulder. then the truck would not restart for 15min just as a toll truck was pulling up. called the dealer and they say if the truck is running now there is nothing we can do unless it is not running. now the window and door locks does not work. the interior lights stay on. after reading some other post on the web this is a known issue. it seem like there a problem with the wiring in the driver side door harness where one of the wires break away from the harness. after reading the below post jeep has done nothing to fix the problem. this is a know problem for many years. just read the below post. http://autoforum.classifieds1000.com/jeep-grand_cherokee/04_jeep_grand_cherokee_electrical_problem. *tr

While driving windshield began leaking at the top. took the vehicle to glass repair company. entire windshield was loose and could have fallen off at any time. removed the windshield, cleaned the affected area and replaced the windshield. *tr

Letter from congressman king on behalf of constituent re accelerator problem with his 2004 jeep grand cherokee (dot/i #2010-2143) respond to massapequa park, ny office *tgw the consumer stated while driving, the accelerator became stuck. the vehicle continued at full throttle up to 90 mph until he turned the engine off and coasted to the side of the road. the consumer took the vehicle to his mechanic who stated the throttle housing was warped; most likely due to heat and it would have to be replaced. *jb

Tl* the contact owns a 2004 jeep grand cherokee. the vehicle was included in the recall associated with nhtsa campaign id number 09v117000, seats:front assembly:seat heater/cooler. the vehicle was taken to an authorized dealer where the contact was informed the company which manufacturers the necessary parts was out of business. he was informed to call them back at a later date. the contact has since called the authorized dealer back 3 times and he was again informed to call back at a later date. the vehicle has not been repaired. the failure mileage was 94,000 and the current mileage was 100,000. the vin was unavailable. updated 01/03/11 *bf the consumer is still waiting for the parts to come in to fix the passenger heater seat. updated 01/07/11

Our 2004 jeep grand cherokee was rear ended at a stop light and 2 of the 3 vechicles burst into flames and burned completely. updated 12/20/10 *bf updated 12/27/10 *tr updated 04/03/13*lj

1. there was a creaking sound coming from under the dashboard from the ac of my 04 grand cherokee limited after turning the engine off. 2. it started occurring right around the 50k miles. 3. i was given an estimate, the most expensive being $1500 to replace the blend doors which included removing the dashboard to repair them. *tr

The hvac system of the 2004 jeep grand cherokee (dual climate zone) fails after a short period of time prompting expensive repairs. the hvac system will blow ambient outside air on one half of the car. if it's hot outside, hot air, not ac, will blow on the passenger side. cold air in the winter. *tr

The seat frame on my 2004 jeep grand cherokee has broken for the second time. the seat frame is not strong enough for a normal weight adult male. *tr

The window regulator keeps failing in the rear passenger window. it can be rolled down but won't go back up. the most recent time, a 6 year old was in the rear passenger seat and pushed the window button we heard a loud pop and the window dropped in the door. it will not come back up. to replace this part is $400+ and the mechanic said that he sees this problem all the time in '00-'05 jeep grand cherokees. *tr

2004 jeep grand cherokee/4d 4x2. vehicle has pulled to the right since purchase. have had alignments,toe setting to manuf. specs. both outer tie rod ends busted, had replaced, and alignment. this vehicle is unsafe to drive and the 6/60 maximum care plan has ended. the vehicle has 40,586 miles on it. i wrote and asked daimlerchyrysler to fix it. they never did respond. i do not know if it is a steering drift problem, all i know is that no one has been able to fix this unsafe pulling to the right. *tr

On my 2004 jeep grand cherokee laredo the right front bracket on the driver seat that holds the seat to the floor broke causing the seat to become unstable. i haven't taken the jeep to a dealer at this time. *tr

2004 jeep cherokee, twice now the fuse to the fuel injector has blown within a month rendering the car undrivable. going down the road the car cuts off, you cannot steer it, and the brakes seem not to work well at all, you practically have to stand on them. this nearly got me hit today going through a red light. the first time it happened, i was going down a hill and barely got the car stopped before hitting a tree. i had it towed to a mechanic, he changed the fuse and thought that it was ok, until today. two years ago, the wiring to the windows and door locks quit working and had to pay to have that replaced, there is definitely something not right with these vehicles. years ago, i had an acceleration problem, got stuck, finally got control of it, and the check engine light stayed on, took it to the dealership, they said they couldn't find anything wrong, never could tell me why the check engine light had come on after this occurring. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact accelerated from a complete stop driving 2 mph when the vehicle stalled. after several attempts, he was able to restart the vehicle. the failure recurred four times and the vehicle was taken to a local repair facility. the mechanic advised that the crankshaft sensor would need replacing. the failure and current mileage was 80,300. updated 11/08/10 * bf the consumer stated there were three other occurrences and the highest speed was at 40 mph. updated 11/10/10*jb

Front drivers side seat broke of rail and frame. *tr

Tl* the contact owns a 2004 jeep grand cherokee laredo. the contact stated that the brackets for the front driver seat track fractured. the dealer advised the vehicle could be repaired at the contact's expense. the vehicle was not included in any recalls. the vehicle was not repaired. the manufacturer would not provide any assistance. the vin was not available. the failure and current mileages were 140,000.

2004 jeep grand cherokee, drivers seat broke a weld. i was driving about a year ago and the weld just broke. i haven't had a chance to get it fixed because i can't find a used replacement and dealership wants over $800 to fix. i have checked online and have found almost 2000 people with similar problems all stating the same thing, jeep doesn't have a recall for this and they can't find a replacement seat used or new for that matter and jeep dealer wants over $500 to fix the problem. i have also read that the people that have had the seat fixed or replaced the issue just happens again. i feel this is a safety issue as it broke while i was driving the vehicle which thank god did not cause a accident to happen only because i was not on a busy road and was able to recover from the initial shock of the seat breaking. i checked under the seat was able to see the metal broke right at the weld. *tr

My jeep was parked facing down a hill in a parking lot. i went to get into it, started it and then exited the vehicle as it was hot and i was letting the ac get going. as i exited the vehicle it started to roll down the hill and proceeded to hit 2 parked cars , jump a curb throwing my sister in law out as she was not all the way in then continued down the hill until it hit a tree and stopped. i never took it out of park and when we got to it the gear shift was in neutral. my sister suffered a broken clavicle, torn ligaments in her knee, severely bruised ribs and pelvis and my jeep is totaled. apparently this is not a new problem as i have been doing my research. when will this be stopped and how many more people have to die or be injured? *tr

My 2004 jeep grand cherokee laredo shifted by itself out of park after engine was started, hit 2 parked cars, jumped a curb and threw my sister out of car and stopped when it hit a large tree. *tr

While parallel parking, with my right foot on the brake pedal, i shifted the automatic transmission out of reverse. immediately the engine rapidly revved up and lurched forward. i pressed more firmly on the brake, causing the car (a 2004 jeep grand cherokee) and motor to pause, then the motor rapidly revved up again, overcoming braking. horrified, and unable to stop the car, i watched as the car raced into the vehicle ahead of me. immediately after the impact, the engine returned to normal idle. i then checked the car: cruise control was off, my hands were still gripping the steering wheel in order to provide additional leverage for my foot on the brake pedal, my right foot was still firmly in the middle of the brake pedal and not near the accelerator pedal, and the gear shift lever was in neutral. the vehicle ahead of me sustained damage to its bumper and tailgate. this is the 4th time this has happened with this vehicle, the first two of which were reported to you earlier. in all three earlier cases, i was able to barely avoid an accident, but not this time. as noted earlier, the jeep mechanic was not able to find any causative problem. *tr

Visibility is impaired on my 2004 jeep cherokee limited. *tr

Tl*the contact owns a 2004 jeep grand cherokee. both of the front doors would not open from the outside of the vehicle. the contact stated that she had to enter the vehicle from the rear in order to open the front doors. the vehicle was not taken to the dealer for diagnostic testing. the contact stated that intermittently none of the doors would open from outside of the vehicle which forced her to enter the vehicle from the trunk. the failure mileage was unknown and the current mileage was 55,936.

Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that while attempting to change the oil, the oil fill cap broke in half resulting in half of the fill cap becoming stuck down in the oil valve. the contact stated that he no longer put oil in the vehicle due to the failure. the contact called the manufacturer who stated that the failure was a known issue. the vehicle had not been repaired when the complaint was filed. the vin was unavailable when the complaint was filed. the current and failure mileages were 78,085.

Tl* the contact owns a 2004 jeep grand cherokee laredo. the contact stated while driving at unknown speeds, the accelerator pedal became stuck in the open throttle position. the contact placed the vehicle into neutral and applied constant, steady pressure to the accelerator until the pedal released. the vehicle was taken to a local repair facility where they diagnosed the accelerator throttle plate house as faulty. the dealer was contacted to obtain the part however, the part was on backorder until further notice. the vehicle was not repaired. the failure and current mileage was 119,000.

2004 jeep grand cherokee e front driver's seat broken changed it once with the dealership but it broke again from reading online comments from other jeep owners this is an on going problem with the frame or seat bracket since i changed the frame it broke within 6 months of repairing it average cost for new seat frame is about 600 dollars at dealership and it's not fair to have jeep owners pay over and over again to fix a problem with their jeep when it's jeeps fault. *tr

Front seat support breaks. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated while driving at speeds of 25 mph, the vehicle stalled without warning. after several attempts, the contact was able to restart the vehicle. the dealer performed a diagnostic and discovered that the crankshaft position sensor had failed due to excessive moisture. the contact was able to locate nhtsa recall campaign id number 04v112000 (electrical system: starter assembly) and inquired with the manufacturer who advised the contact that his vin was not included in the recall. the vehicle was left in possession of the dealer who was replacing the crankshaft position sensor at the owner¿s expense. the vin was not available. the failure and current mileages were 123,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact noticed that the oil pan had begun to exhibit rust. the manufacturer was contacted and informed the contact that they were no longer manufacturing the part needed for her vehicle and would not provide any further assistance. the vehicle was not diagnosed nor was it repaired. the current and failure mileages were 104,000.

Visibility: defroster/defogger system:windshield:blower. *tr

Drivers seat rocks broken brackets that hold the seat to the car. i have seen thousands of failures of these brackets reported on line. the fix is a new $1000 seat which often gets overlooked and people are welding (that's what we plan to do) a bracket which may create additional safety issues. *tr

The drivers seat back will not stay in an upright position, it gradually reclines, even while the vehicle is parked. *tr

Tl*the contact owns a 2004 jeep grand cherokee. the contact stated when getting into the driver seat, he heard the metal bracket under the seat snap. the vehicle was taken to an authorized dealership but no repairs were performed at the time of the complaint. the failure mileage was approximately 80,900. the current mileage was approximately 81,000.

The electrical system is not working on my 2004 jeep grand cherokee. the gauges for the seatbelt and air bag stay on. the power windows and break lights work sporadically. i have taken my vehicle to various service providers to check it and i keep getting the same results. the symptoms are fixed temporarily. i have contacted jeep without success and they have no record of any recalls on this type problem. *tr

2004 jeep cherokee blend doors. i have to use a towel while driving to wipe the interior windshield since my defroster has gone bad. why does chrysler not cover this as i consider that to be a major safety issue. *tr

Tl*the contact owns a 2004 jeep grand cherokee. while the contact was driving approximately 5 mph coming from a complete stop the power windows and power door locks failed to operate when engaged. the additionally, a noise sounded from the instrument panel whenever engaging the power window switch. the vehicle had a recall repair performed under nhtsa campaign id number 06v197000 (seats: front assembly: seat heater/cooler). however, the failure continued to occur after the recall repair. the power windows and power door locks failures had not been repaired at the time of the complaint. the failure mileage was 80,000. the current mileage was 95,000.

Tl*the contact owns a 2004 jeep grand cherokee. the contact was driving approximately 5 mph attempting to park the vehicle and a sudden acceleration occurred which caused the vehicle to crash into a pole. the engine was turned off and restarted. there was no personal injury. the vehicle sustained damages to the driver side front bumper. the police was not called to the scene. the vehicle resumed normal operation. the failure mileage was 77,575.

Metal bracket holding driver seat to the floor has broken twice during the ownership of this vehicle. i weigh 250lbs, i'm heavy, but we're talking about metal that has completely snapped in two. twice. *tr

Tl*-the contact owns a 2004 jeep grand cherokee limited. while the contact was driving approximately 70 mph, the driver side heated seat unexpectedly activated without assistance. the seat exerted excessive heat. the failure occurred sporadic. the contact pulled over to the side of the road and waited until the seat was completely cooled down before he continued to drive the vehicle. there was a recall under nhtsa campaign id number 06v197000 (seats: front assembly: seat heater/cooler). the vin was excluded from the recall defect. the vehicle was taken to the dealer for the identical failure on five separate occasions where diagnostic testing was performed. when the dealer performed the most recent diagnostic testing the technician informed that the owner he would be responsible for fifty percent of the repair cost. the vehicle had not been repaired at the time of the complaint . the failure mileage was 35,000. the current mileage was 104,500. updated 11/16/10. *lj

I have a 2004 grand cherokee laredo. today while getting into my jeep, my drivers seat frame broke. loose in the front left corner. now my driver seat rocks when i apply the brake or give gas. wow, thank the lord i was not driving when this happened. i have contacted chrysler about this to see if they will assist with repair even though i have 70,000 miles of use. after doing some research, it appears this is a known issue yet no recalls are performed. it's going to cost me roughly $700.00 to get this fixed. below is a link i found with a lot of complaints around this issue. http://vlane.com/poll/30/2001-jeep-grand-cherokee-has-your-driver-side-front-seat-broken-on-this-jeep. *tr

Tl*the contact owns a 2004 jeep grand cherokee. while driving 25 mph the vehicle suddenly begun to loose power. in order to resume normal engine power the vehicle had to be shut off and then turned back on. the vehicle had not been diagnosed by the dealership and there were no prior warnings. the current and failure mileages were 92500.

Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) my driver seat track broke for my 2004 jeep grand cherokee on the right side next to the driver side door. it snapped in half and while researching on the web i found a website that everyone else is voicing there concern. my seat is swaying side to side and when i am driving my seat leans back far. when calling the dealership they said that this is not a known issue and that it will cost me between 600-800 to fix. this is upsetting when i can weld it together, but when i get in a accident will that hold? it is a terrible product and the metal should have been stronger and thicker. [xxx] link to a website detailing other complaints: http://vlane.com/poll/30/has-your-driver-side-front-seat-broken-on-this-jeep. *tr

Left front frame bracket on driver-side power seat has broken or sheared... *tr

When preparing to go through a car wash, i was given an announcement relating to sudden acceleration relating to "some jeep and toyotas". being a jeep owner, i contacted a jeep dealer. they have heard nothing of this and do not have a recall for it. i have experienced the sudden acceleration twice.. *tr

Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that the platform frame of the driver's seat broke three times. while driving approximately 25 mph, the seat began to shake which alerted him to the failure. the first two times, he welded the seat together, and the third time, he scheduled an appointment for 02/26/2010 with the dealer. he called the manufacturer, filed a complaint with a representative, and was instructed to take the vehicle to a dealer. the vehicle had not been repaired at the time of the complaint. the current mileage was approximately 67,750. the failure mileage was approximately 39,000. updated 03/26/10. *lj the consumer stated when the seat broke, it caused it to shift and it became unstable. chrysler refused to pay for the repairs because they stated the seat failed due to the weld. the consumer stated the seat cracked before it was welded. updated 04/16/10.*jb updated 04/28/10.*jb updated 09/13/10

Tl*the contact owns a 2004 jeep grand cherokee. while driving about 25 mph toward a green light to make a right turn, the vehicle then shut off. the vehicle lost all power therefore the driver could not make a right turn and the vehicle continued driving nt straight ahead. the failure caused the contact to crash head on into another vehicle. the driver attempted to apply pressure to the brakes to avoid the crash. the driver took her vehicle to the dealer to be repaired. the driver also paid $500 and the dealer only changed the spark plugs and stated that they could not find anything else wrong with the vehicle. the driver stated that her vehicle was still at the dealer and they have encouraged her to pick it up. the failure mileage was 62,500. the current mileage was 62,500.

I own a jeep grand cherokee 2004--the problem i am having is with the steering. it is very hard to steer to the right the wheel locks and i cannot turn. i took the jeep to hayes chrysler dodge jeep and was told i needed a power steering pump and pressure line and a power steering gear box. the total quote is $1601.00--i could not afford that so i took it to midas and they advised me there was a recall on this part and jeep should replace the part free of charge. i pulled the recall notice and it does state to take the vehicle to the dealer and it would be replaced. i was told by the dealer and also chrysler that my vn # was not on the recall list....i am very upset because my vehicle is doing the same thing as stated in the recall but since my vin number is not listed they cannot do anything. please advise me what ic an do at this point. when i first purchased the vehicle i took it back the same month and told them something was wrong with the steering i do have documentation. i also took it back a 2nd time and they told me they could not find anything. *tr

Driving 2004 jeep grand cherokee ltd on service road of i75 in dallas. normal road conditions and visibility. sudden engine acceleration which could not be slowed by braking and shifting into neutral. to avoid a rear end collision, the jeep crashed head-on through iron fencing and into trees. the airbags did not deploy. car was deemed a total loss by the insurance company. i had the car inspected by master mechanics before it was taken off by the insurance company. their report said that the "throttle cable linkage sleeve slid under the throttle body pivot causing the throttle to remain open." *tr

While driving with defrosters on, the heat suddenly turns to cold and does not defrost the windshield. was told by dealer that blend doors were defective and the dashboard had to be removed. this started happening about 6 months after i bought the car. this is a definite safety hazard since you can't de-ice the windshield while driving. i feel the manufacturer should make the needed repairs at no cost to the customer since this is very hazardous. *tr

My 2004 jeep grand cherokee limited has either a hole in one of the pistons or a broken connecting rod. this just happened one day as i left work. the vehicle would not accelerate properly and ran very rough. *tr

Throttle sticks - jeep grand cherokee accelerates on it's own. need to floor brake and throw into neutral to prevent crash. so far "throttle position sensor" has been replaced twice. same symptoms as current problem reported in media by toyota. reported to chrysler/jeep on 2/4/10. *tr

2004 jeep grand cherokee ltd overland window on front passenger side, suddenly fell down into door. (they are electric windows.) away from home and female, inclement weather, and unable to lock car to secure while doing business in an area that was not very safe. sits on plastic track and napa said it is a known occurrence, replaced with metal track. two months later the same thing happened to the drivers window, parked for event came out that window is half way down. had guest traveling with me 30 had to drive 30 miles at night on freeway, inclement weather with window down. just waiting for the back windows to fall into door, will replace when i can afford to. this is definately a manufactures defect.*tr

2004 jeep grand cherokee. 76,000 miles. purchased new, i am the only owner. while turning into work, the driver seat bracket (the bracket that connects the seat to the floor) broke in the front left (if looking forward). now the seat sways and all of the weight is stressed on just one corner of the bracket. according to online reports, this costs up to $1000 to get fixed at a dealer. other reports of the bracket breaking while people accelerating and falling into the back seat. *tr

2004 jeep grand cherokee with 46,636 miles out, no power in driver door to the door locks, extra mirrors or dome lights. broken wire was found in wire boot between door and auto body. wire failed due to metal fatigue of faulty wire that should have never been used in this location. *tr

Defect with motor and regulators in windows. *tr

I have a 2004 jeep grand cherokee that has the heated seat issue, recall j14 and called the dealership 3 weeks ago without a response. they set up an appointment for me to go in jan. 7th to get it fixed and when i went in they never even had the parts to fix it. so they got my information and said they would call me with an eta and it has been over a week now without any contact from them. when i called today i gave them my information again and they told me only 300 parts were being shipped to the whole state on monday and that i may or may not get it done even after that. to me, having heated seats that may explode and cause fires is a pretty big safety issue that should not take over a month (when all said and done) to fix especially living in a cold state like colorado where these seats are needed. by scheduling an appointment to fix it, then not having the parts to do it, then never calling me back to set up a new time that is completely unacceptable and well outside of a reasonable time for something as serious as this. *tr

Tl*the contact owned a 2004 jeep grand cherokee limited. while driving, she turned on the air conditioner and smoke started coming from under the passenger side floor board; near the air vents. the fire department extinguished the fire. the cause of the failure has not been determined. the failure mileage was 67,000. updated 01/20/10. *lj the consumer stated once she pulled over, fire began emitting from the passenger floorboard. a recall regarding the heated seats was issued in 2005 and 2006. the consumer took the vehicle to have the repairs done. a second recall went out in november. updated 01/21/10.*jb

Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that the heater doors in her vehicle broke which left her with no heat and no defroster. there were no warning lights prior or after the failure occurred. she has not taken the vehicle to the dealer or spoken with the manufacturer. the vehicle was repaired on 12/17/2009 by a local repair shop. the current mileage was approximately 87,000. the failure mileage was approximately 50,000.

Driver's side seat bracket has broken. i have welded once and it has broken again. i am not a large man (about 185lbs) and feel this should not have happened under normal use. many jeep owners have complaints on this. *tr

Car keeps cutting off while driving. has done it several times on highway, rural roads and main roads. it has caused me to almost have several wrecks. when the car cuts off, i lose all power. i have been stranded several times with my autistic son. i have had to walk back home or get someone to come get me if it was further away. i have had to use someone car because i am afraid it will do it and i will wreck. after a while it will start again, but does the same thing over and over again. it started off about 1 month ago when i would just crank the car and the first time it would not crank but the 2nd time it would. in the last 2 weeks i have been stranded or be driving and have to put it in neutral to see if it will crank. it does and then i put in drive. it cuts off again. i have to pull over to the side of the road no matter where you are and sometimes if you are going on the highway at the speed and your car cuts off, you lose power and could easy wreck. if i was to pull out and it cut off, i could be hit and killed or a family member in the car with me. i was stranded across the street about 2 weeks ago and i was across the street from a jeep dealership. a gentleman came over and brought some equipment when i told him what had happened and he told me that the crank shaft sensor went out. there is a recall on that part but not on mine. i have talked to the daimler chrysler on december 29, 2009 and told them of the incident and was given a case number and was told someone would call me back. a gentleman did call back and left me a message that they had made a decision. i was not at the phone at the time he left the message. he left his name and number and i have called back. he was suppose to call me back the following day and he did not. *tr

There is creaking from the dash seconds after shutting the engine off. cold air blows from one side of the dash even when you have the heat turned on high. dealer says this is the blend door problem. i already had this unit replaced at 70k miles and now it is failing again. dealer states it is due to the design of using plastic parts that break. *tr

This is my 2nd brand new jeep grand cherokee i had a 1994 and now have 2004 in both vehicles after a while it seems from opening the doors wires get pinched and the electric windows start to not work properly door locks don't work properly and i think it is no coincidence it has happens to both vehicles inability to lock doors or roll the electric windows up or down is a real safety issue especially in inclement weather or inability to lock doors at times with the crime element please reply to my message asap i have had it fixed 1 time and it didn't last long i this issue needs to be addressed i have 2 of these vehicles and it has happened to both of them a coincidence i don't think so. *tr

Blend doors broken on passenger side so no heat comes from dash. no use of defroster on passenger side.. this cant be good for the windshield with hot and cold air blowing on it. repair costs are ridiculous for a factory problem that many people seem to have. *tr

Re: 2004 jeep cherokee driver side seat frame broke again after dealer so called repair. *tr

Tl*the contact owns a 2004 jeep grand cherokee. the contact stated while stopping the vehicle in the snow the brakes would lock up, causing the vehicle to slide. since the vehicle is out of warranty the dealer will not repair the vehicle at no charge. the contact feels the manufacturer should repair the vehicle for free due to the safety risk of a potential crash. the failure mileage was 12,000.

Driver's side seat track suffered material fatigue fracture. seat frame is a stamped metal frame. the crack happened on the front left leg that attaches the seat to the floorboard. the seat track is stamped by a chrysler directed supplier and shipped to jci for assembly. suggest chrysler to investigate seat movement (causing fatigue in the bend), material thickness and the possibility of adding a gusset (or brace) across the bottom of this bend in the track. this happened on my personal vehicle. i noticed some movement in the seat but i thought it was coming from the recline function. i was backing down a hill when it snapped causing me (the driver) to suddenly tilt backward. i was startled and the truck bumped into the mailbox at the end of the driveway causing a damaged bumper. *tr

At 39,000 miles blend doors on air and heating not working properly. one side blows cold and other blow hot. three repairs done by dealer and still have the problem. *tr

The blend doors in my chrysler 2004 jeep grand cherokee have deteriorated and fallen into the plenum box where they are housed. i have learned from the dealership this is a known defect by the chrysler engineers. my windows frost up do to not having any heat creating a dangerous situation due to the fact i cannot see out my windows . the dealership and repair shops want over a thousand dollars to fix the problem. *tr

Fuel tank is below the protection of the rear bumper, made of plastic, and not protected by any means from rear impact from another vehicle. *tr

During winter months, heat shuts off and turns cold. this happened during a snowstorm and i could not defrost the windshield. i consider this a serious safety issue. i had to stop engine, wait 5 minutes and start engine again. this has happened every time the car is driven. in the summer months, the reverse happens. suddenly, the air conditioner suddenly throws out hot air. *tr

Fax on behalf of constituent concerning recall, warranty, and repair issues with her jeep's heated front seat elements. *nj the consumer stated the heater seat element problem started with the recall. the recall replacement burned the foam of the seat and there was a problem with the electrical adjustment and it was making an odd sound. the consumer stated this stemmed from inferior parts that were used. the consumer stated the vehicle had been in the repair shop 4 times to repair the heated seat element. the consumer went back to the dealer and once they inspected the seat, they stated the gear was stripped in the motor and they did not damage it. the consumer stated the dealer removed the seat , but they claimed they didn't. according to the consumer, the seat was not even in the same position as to when it was first brought in. *jb

I have a 2004 jeep grand cherokee and my drivers seat started leaning about a year ago then this year is started squeaking when i sat in it, but never thought anything of it since i have 120,000 miles. then all of a sudden as i am driving at 65 mph the seat makes a loud pop noise and i almost wound up in the back seat. i stopped the car and looked under the seat to find the frame cracked. i got home took the seat apart and found it had cracked on all the weld joints and where the bolts where that help it to the metal frame. i searched online only to find out that this is a very common problem and 100's of people are having the same issue. this is very dangerous and could cause a tragic accident. i had the seat welded by a friend since you cannot buy the parts to repair. after 3 weeks now my steel frame on the seat has cracked. these seats are death tramps and chrysler should have to fix them. very dangerous, do people have to die in order for this to be rectified? *tr

2004 jeep grand cherokee. started engine, with foot on brake, put transmission in drive. the car suddenly accelerated, couldn't stop it and it rear-ended another vehicle. this was in a shopping mall parking lot. *tr

I was pulling up to the curb at a shopping center and my 2004 jeep grand cherokee overland suddenly jumped the curb, knocked down a large concrete planter and took out a light pole. the brake would not override the sudden acceleration. luckily, no one was on the sidewalk. this information was reported to the local jeep dealer and to chrysler corporation but they are not admitting their is a problem. the damage to my jeep has been fixed but now i am afraid to drive it. *tr

Brakes make wheel shake every time they are applied. causing the car to stop poorly. *tr

1) first, the car cranks (ignition) slowly and then stopped cranking. 2) after ignition is turned off or car stalled, car doesn't start any more. need to wait for about 15 to 30 min. before car starts again. first intermittent, now almost every time. the consequence is that we blocked railway crossings, driveways, intersections and so on. this is a serious safety concern ! 3) - on 8/14/09, the battery was diagnosed to be bad. replaced, didn't fix the problem. ($200) - on 8/18/09, the car was in the shop again, but maintenance guy couldn't find anything since it was intermittent. ($0) - on 9/1/09, the car was in the shop again. this time some warning lights came on. (trans temp, check gauges) this time they found that (possible) transmission temperature range sensor would not allow startup. transmission service was recommended and performed but didn't fix the problem. ($385) - later in october, the car was in the shop again. for 2 weeks without success. dealer mentioned that he was only able to reconstruct the failure once. daily testing didn't show the problem any more. car was picked up on 10/26/09. since that time, the car is having the problem more than 50% of the time. seems that the car need to be driven at least several miles until the problem shows up. - on 10/31/09, car will go to shop again. *tr

2004 jeep cherokee has a problem with corrosion of the rim. *nj the consumer stated on october 11, 2009 while driving, the left front tire blew out forcing him and his wife off the highway. when the consumer went to have the tire replaced, he learned that the wheel rim itself was corroded so badly that the tire establishment refused to put the rim back on the vehicle, citing the fact that mounting surface and spokes of the wheel were badly corroded. the consumer was further informed that all of the rims were similarly corroded and were in need of replacement, and if such condition were not addressed soon it could and ultimately would likely cause the lugs to snap and the wheels to fall off. the consumer also had problems with the brakes which according to the service manager was caused by a piece of the wheel chrome cover which had become delaminated from the left front wheel and was rubbing on tie rod which caused the brakes to malfunction. *jb updated 03/04/10.*jb

Blend doors on jeep grand cher. break and you cannot use defrost, heat, or air. the defrost not working is a safety hazard as you cannot see! *tr

1. my air conditioner started acting up and not blowing the correct hear/air. 2. the blend doors are broken on my grand cherokee 3. nothing yet, its a $1200 fix. *tr

Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that intermittently the steering column locked while driving. a technician from the dealer concluded that his vin was excluded from recall # 03v079000, steering gear box other than rack and pinion; therefore, he was ineligible for a free remedy. no repairs were made. the failure mileage and current mileages were 82,000.

Oct 4 2009 dodged deer in road going about 30 mph hit metal light pole head on taking the pole out of the ground split bumper in two destroying front end deep v in radiator totaling my 2004 grand cherokee, no airbags deployed no injuries involved. *tr

The steering wheel vibrates horribly and the whole vehicle pulsates forward and back whenever you try to stop. we have replaced the rotors/pads five times since purchasing the jeep new in 2003. it started at 15,054 (aug "04), then 24,038 (class action suit), 34,700 (turned), 36,000, and now again at 46,000(sept "09). well over $1000 into repairs and we still don't feel the vehicle is any safer or make the gc any more pleasant to drive. we don't have much faith in nhsta doing anything about it after reading all the other complaints but thought we would add to the issue. aren't reliable brakes considered something of a safety issue? there are pages and pages of complaints on the internet and chrysler chooses to do nothing. maybe they should have just gone bankrupt since they can't build a reliable vehicle. it seems to us a there should be a recall to repair the faulty brakes, especially after a class action suit was issued in 2006. *tr

Purchased in 2008 with 52,000 miles on it. noise emanating from under dash, seemed like a vacuum unit loosing vacuum and then the creaking or closing of a door constantly after engine shutdown. this continued until it began putting hot air out of the passenger side with cold air out of the drivers side. then the fan stopped working altogether. inspected the wiring to the motor and found it to be overheated and melted at the plug. purchased a wiring repair kit from chrysler and was told that this was a "common problem" with jeeps! now i have no heat whatsoever, but the blower (fan) does work. 2004 jeep gc limited air conditioning provides no heat with heat selected. this provides no defrosting for windshield. the fan relay precipitated this problem. fan resistor wiring plug appeared overheated and melted and blew the system fuse 40 amp rated. the fan resistor was replaced at $100.00 through local parts supplier, chrysler wanted $300.00 for the same part! this problem appears to be systemic with chrysler jeep products...and i believe that they know they have a problem, why else would they offer a repair kit for it the wiring and plug)? i have read of hundreds of folk's who have experienced no heat issues with a hefty repair price "offered" by chrysler, when in fact their system has issues that they know causes failure in the air conditioning system of their products and have not offered a fix for it other than offering to fix it for an excess of $1000 per vehicle. they should be forced to make correction of a faulty system at the least, and not force customers to foot the bill for their faulty system. customer confidence does not seem to be a concern for them without federal mandate. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that when attempting to start the vehicle it exhibited a no-start condition. the vehicle was towed to the dealer for inspection. the technician concluded that the cause of the failure was the crank shaft sensor. he then added that his vin number was excluded from recall # 04v112000 (electrical system: starter assembly), so the component would have to be replaced under warranty. the failure and current mileages were 71,000.

Power loss & surging at speed and when accelerating. automatic transmission-first occurrence was at 53,022 miles, and repaired after multiple trips to dealers. dealer service tech's. determined that transmission governor pressure and transducer readings were erratic--trans. gov. pressure and transducer were replaced under warranty. prior to this, non-dealer shop replaced fuel filter and pump, due to readings. car has run fine since, but problem has re-appeared. due to dealer closures, we had to go to a new dealer svc. dept., which was not able to reproduce the problem. current mileage is 71,323 miles. *tr

The headrests in my 2004 jeep grand cherokee overland do not provide protection from whiplash. as i sit in the seat, the headrest is at least 8-12 inches from my head. if i were hit from behind, my neck would break before my head would come into contact with the head rest. this is contrary to the 2005 and newer jeeps in which the headrest is directly behind the head (about and inch or two). the headrests should be modified to provide protection from whiplash. *tr

I first noticed the problem nine months ago during a long drive with the a/c running, that the condensation under the front passenger area was enough to cause a very small and slow drip of water. i have taken the car to a couple auto shops and both mechanics suspected that the drain plug was defective, yet the condensation did drain towards the outside of the car and they could not find the source of the water leak. the carpet would become soaked in the front passenger area after long drives with the a/c running. the dealer has told me it will cost roughly $1700 to get this repaired and this is too costly for me. a mechanic friend has advised that this sounds like a manufacturer defect as the car only has 54,000 miles and i've never had any other issues. this occasional drip has grown progressively worse and last week, during a 3 hour road trip, i ended up with a pool of water in the front passenger area - enough water to have to scoop it out several cups of water! that is ridiculous. i stopped at yet another auto repair shop and was again advised that this is a manufacturer defect. *tr

Whenever the contact makes a slow left hand turn the vehicle makes a growning sound and a rubbing sensation can be felt in the steering wheel. the vehicle was taken to the dealership where the contact was informed that the problem could not be reproduced. the contact did not notice any differences beforehand, current and failure mileage is 52000. bml

While driving down the freeway the hvac vents suddenly began to blow hot air in ac mode & switch back & forth. later after reading the haynes manual i did a diagnostic on the heater system & got a code 54 showing a blend door problem. researching this on the internet jeep forums discovered that many grand cherokee limited have a blend door failures due to the design (plastic pins etc) on the temp doors in the system. my problem w/ this is what happens when this fails in the winter & your defroster won't blow hot air only cold. seems like a safety related problem to me. from the internet forums it sounds like a lot of the limited series 1999-2004 have this problem. *tr

Air/ defroster won't blow out any air at all or will blow out hot air on one side of the jeep and cold air out the other side even though the settings are the same. this will happen on and off until it breaks totally. i have had mine fixed 3 times 12/29/06, 03/28/07, 06/08/09. you cannot defog/ defrost the windshield properly and keep it clear when you are driving. each time the dealer replaced the faulty part housing a 240213290, actuator 24029001, housing a 2428025 and again housing a 24028025. this is a known issue for the 2004 jeep grand cherokee and you can find a lot of talk on the internet about the cheap plastic parts that are used . you can find after market aluminum part but that's not what the dealer uses. this should not happen on a jeep that only has 36,000 mile on it..it's like its used alot. at $800.00 a pop its starting to add up. *tr

Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that the wiring harness is located on the driver's side door, but the harness is too small to sustain all the wires. when the door is opened, the wires come out of the harness and break, which causes the locks and interior lighting to fail. the interior lighting remains illuminated. if the contact turns off the interior lighting while driving at night, she is unable to see the instrumental panel. the repair would cost $400. a report was filed with the manufacturer and they stated that they will not charge her the total cost for the repair. the dealer will replace the wires and harness at the cost of $100. the failure mileage was 45,000 and current mileage was 55,000.

While driving wheel fall off because the lugs broke off the wheel bearing. *tr