2004 FORD Freestar

Started making a weird sound thought it was the CV bit axle so replaced both right and left bit its the transmission

Torque converter and transmission.
Loss power going down road no warning
At all cars behind me had to try to get it to cost across Street to safety.

While driving the vehicle suddenly began to decelerate then came to a stop. Towed to a shop for repairs. Complete transmission failure. Cost to repair was nearly $4K .. I am a senior citizen on a fixed income … this was a big hit to the pocketbook.

Started looking on the internet and, from what I am reading, it seems that there may have been a recall on this but I never received any type of notice on this. Do I have any right to appeal to Ford for some type of relief after the fact???

I was driving home from work and the van suddenly surged forward then lost all power and died. I re-started the van and this occurred two more times. I also attempted to put my vehicle into reverse, but it would not immediately move in reverse.

Yesterday without warning my van stopped in the middle of the road and will not go forward or backward. It could have killed me had I still been on the highway. I did some research online and found out at one time my van had been recalled for similar …. Please? help

Transmission stopped changing gears. Was driving 55 mph when vehicle lost power & stopped shifting gears. I looked p recall notices per vin and there was never a recall issued for my vehicle. We have put almost $1000 into getting it fixed. It should have been recalled by Ford, since they knew the problem existed.

Water in computer connection, water in trans, water leaking from radiator to trans oil cooler. Hard shifting.

When we bought this vehicle we loved it but it steadily went down hill. We got notification of recall about 6 months after purchase and tried several times to get into the dealer. Finally got it in March 2016 and now here I am paying on a vehicle that the torque converter went out on. Prior to repair the transmission would roughly shift and jerk/lurch into selected gear and at higher rates of speeds would shutter and trans light would come on. Now it doesn\'t respond to the gas pedal right away and then the engine shakes/shudders and the dipstick has a substance on it and when driving today it just coasted like in neutral! I have 4 children and this does not give me faith in Ford and it is my 3rd generation Star van and my 6th Ford vehicle in general.

Problem #1 the passenger side window will not work . It\'s controll module was replaced it worked one time and stopped working again.
Problem #2 the drive axle broke in traffic luckily we were stopping and were only going about 5 MPH.
Problem #3 today after a night of heavy rain when the van was unlocked the radio came on before the key was even in the ignition.
Which brings us to PROBLEM #4 the biggest and no doubt most expensive. The van started and was running kind of sluggish but ran fine in reverse but if you shift to drive the van shuts off. You cannot start it in neutral either. I have had 2 independent mechanics look at it today both say it is the torque converter. I looked it up and there is a recall but of course it\'s the weekend and I can\'t call to see if it\'s covered.

Catastrophic transmission failure without warning.

Electronic Computer Module Failure

While my husband was on his way home from work he came upon a red light. When the light turned green again he attempted to accelerate but the van would not move. He turned the ignition off and then on again and the van still would not move. All of this occured without any warning, no lights flashing or any kind of unusual sounds. After having it towed to the dealer we purchased the vehicle from we were told that the van had an electrical problem that needed to be handled at the Ford dealer. Now what I have been told is that the Electronic Computer Module was the problem and needed to be replaced. This repair cost us $1200 dollars after having the van for just under five months. We are paying close to $13,000 for this van and were not able to drive it safely for at least six months without repair. Someone should protect the consumer a little better than they are. This is devastating for my family considering this is our first vehicle and we are still unexperienced with the was dealers prey on their potential customers, Ford should be ashamed of how they treat the people who are the one’s who keep them in business. I think people should take a stand to refrain from purchasing Ford vehicles until they take consumer safety seriously. There should also be a law which states that any used car dealer disclose recall information to the potential buyer before a contract is entered into. The type of problem that we have could have ended in serious injury or death had this happened on the highway.

I had just driven onto the freeway, and was getting up to freeway speeds of about 50, when I noticed that the van felt like it was not wanting to accelerate and the transaxle light started flashing on the left side of the control panel

MY TRANSMISSION WENT OUT WITHOUT ANY WARNING. I WAS WITH MY 2 YOUNG SONS AND WAS ON MY WAY TO THE STORE. I WAS STOPPED AT A STOP SIGN AND WHEN I WENT TO MAKE MY TURN, I LOST EVERY POWER THAT I HAD. I HAD NO 1ST, 3RD OR REVERSE, I HAD MY VAN TOWED HOME AND WHEN I WAS ABLE TO GET THE MONEY TOGETHER I TOOK IT TO THE SHOP, I AM STILL WAITING TO SEE HOW MUCH MORE THEN THE 2,000.00 IT IS.
Update August 6, 2012: I paid $1838.14 (ROGERS TRANSMISSION in Allen Park, MI.)and when I submitted my receipt to the service manager at my local fords I was told that I would only get reimbursed $195.00 for the torque converter only. I was told by him to send my receipt in myself and that since I didn’t have it done at fords that it would be harder to get my money and my max compensation would be capped at $1400.00. I let him know that I was not happy with the $195.00 or the $1400.00 since I paid more than that.

Traveling steady at highway speed on interstate highway, vehicle suddenly behaved like in neutral. Unable to get forward or reverse movement in any gear. No other symptoms or failures. Transmission shop found metal shavings through transmission and rebuilt torque convertor. Experienced same failure under same conditions on January 25, 2012 with approximately 189,700 miles. Ford dealer verified torque convertor output shaft is stripped and torque convertor is again filled with metal shavings. Wish Ford would reinburse me for first repair and just buy me out. I don’t trust this vehicle or any replacement parts Ford provides.

I previously reported this vehicle here in July 2011 for sudden loss of power, engine revving, and other issues. After not driving the car for a couple of months because I couldn’t afford to get it fixed, I was finally able to take it into the dealership for $600 worth of work. Although I suspected, based on the hundreds of other identical Freestar stories that resulted in diagnosis of a failing transmission, that the transmission would need to be replaced, the dealership stated that it needed brake work and transmission fluids. During the week of March 5, 2012, the van began to make a clunking sound and seemed to skip as it moved into gear when accelerating on inclines (e.g., when driving onto a freeway entrance ramp). Within two weeks, the sound was almost constant when driving under 45 mph. On March 20, 2012, an auto mechanic not affiliated with Ford identified a number of problems with the van, including the need to rebuild the transmission (est. cost $3,500), repair the power steering, and other concerns. On the drive home from the mechanic it shifted out of gear and then jumped into another gear, and it continued to make a knocking sound when accelerating on the freeway. Our family is trying to decide whether to get it fixed or some other option.

i HAVE ALSO HAD TO REPLACE HOSES FOR VACUUM LEAKS, THE COMPRESSOR AND ALL HOSES FOR THE AIR COND., THE 6-DISK CD CHANGER WAS REPLACED WITH IN THE FIRST 6 MONTHS OF PURCHASE, THE PAINT IS ALREADY PEELING OFF THE ROOF, AND THE S- BELT ALONG WITH PULLEYS, TENSIONER, ALTERNATOR
NOW ITS LIKE THE TRANSMISSION HAS QUIT. I WAS DRIVING DOWN THE ROAD WHEN ALL AT ONCE IT WAS LIKE I PUT IT IN NEUTRAL, MOTOR WAS RUNNING FINE JUST WOULD NOT GO INTO ANY GEAR. HAD IT TOWED TO DEALER WHERE IT SITS NOW WAITING ON SOME NEWS OF WHAT THE PROBLEM IS. I DID RECEIVE A RECALL NOTICE ABOUT LOSS OF OF FORWARD OR REVERSE POWER DUE TO PROBLEMS WITH THE TORQUE CONVERTER AND TRANSMISSION.
THE STICKER PRICE ON THIS VAN WAS $36,000….BOUGHT IT NEW IN APRIL 2004.

The transmission went out two years before the recall of March 2012. It went out on a cold west Texas winter night with my four grandbabies in it. It would not move. The heatercore/evaparatorcore went out the next year. As far as I know there is not recall on this. This van has had two major repair costs while we have a 2001 Ford F-150 with about the same amount of mileage and never any major repairs. This van is a lemon.

While backing into my driveway, the torque converter popped and I had no forward or reverse. I had it towed to local transmission repair facility. They advised that this is a very common problem for the Freestar model. They installed an aftermarket converter and fixed the problem. I am very fortunate that this did not occur on a multi-lane freeway.

I was picking my daughter from the bus stop. When I got the girls all belted in the their seats and everything. I put the my van in drive all it did was engine rev up. So I put it back in park and tried it again. It did the same thing again. So I had to get the girls out the van and walk to home which was far maybe block away. I got my dad to get it and got it home. Then the next day we all went in it and about 2 blocks away it wouldn’t move at all. So I called transmission up and them look at it. Come to find out that the transmission going to failure. A new transmission for that van is little over 2600 dollars. So now it is sitting back by front of the garage until I fix it or trade it off. I am glad that we made it back from vacation from New York back in July 2011. I hope there is something done about the transmission situation. I like the van but I can’t afford transmission keep going out on me, especially when I have 3 girls at home with me. Plus my ac on the van went out on June 2010. I just got it replace in April 2011. So i’ve had nothing but trouble with this van. I am thinking of trading it off.

rear brake brackets failed causing rear brakes to wear out prematurely.
Transmission failed while on busy city street with two young kids in car, had vehicle towed to repair shop which couldn’t fix it, then had it towed again to local repair shop 35 miles away to have transmission replaced. Bad torque convertor is what caused transmission failure, had it replace with a new transmission 3 years/100,000 mile warranty.

Premature transmission failure. Transmission was serviced every 30,000 mile at Ford dealer.

Traveling with my 3 children in my Ford Freestar 2004 minivan (~70K miles on it) at freeway speeds and lost all motive power to the wheels. Engine running fine, but no apparent connection to the wheels- as if engine power became unplugged from wheels. Was able to coast to shoulder and stop vehicle. Tested all gears, no forward or reverse gears tested would move the vehicle. Needed to call for tow and rental vehicle. Ford dealership removed transmission assembly and they said the fins of the torque converter had stripped out and would not pump transmission fluid. They had to replace the torque converter for total cost of $1400.
My Ford Freestars transmission failure occurred while traveling at freeway speed in traffic. Given my inability to maintain speed in traffic, I was concerned that we would be rear-ended by vehicles behind me where the driver did not quickly recognize I was slowing when I had been previously traveling at freeway speed. In the instant this all happens, the engine revs wildly (cruise control revs engine to maintain speed but there is no transmission attached) and your attention is focused there, followed by a slow realization that youre no longer completely in control of your vehicle, that you have no propulsion, and that vehicles around you may not know what you are doing, and they have no warning that I would or should be slowing in the middle of the freeway. No warning is given to the vehicles behind me such as is broadcast to them when brake lights are applied, but in this case no brakes were applied.

Cruise control not working – did not attempt fix as of yet.
Power windows and mirrors – passenger window broke first – about a year later both mirrors. Did not attempt fix as of yet.

Now for the transmission: Started slipping/shifting roughly around 60-70mph on highway. Got home safely and called private mechanic who said bring it in. Next day when we went to drive it to him, it coasted out of the driveway (slight hill) and then we couldn’t get it into gear. Had it towed to mechanic. Mechanic found water in the transmission. Replaced transmission. Three days later it started doing the same thing – slipping/shifting roughly. Brought it back. This time the torque converter had let go and there was all little metal slivers in the pan. He replaced the torque converter – which was 3 days old. At that point, he also had found out about water getting into transmission through PCM. He checked our and sure enough it was affected. He repaired the PCM. Now, about 4 weeks later, it started doing the same thing – slipping/shifting roughly. We brought it back yesterday and he just called and said it’s the torque converter again. I’ve notified Ford about the original PCM problem and the metal from the torque converter, but they denied my request for reimbursement. I explained how I was aware there was a service bulletin for water getting in thru PCM and this is what happened in my case but they just said a service bulletin is not a recall or an extension of warranty. I’m still going back and forth with them, but my next step is filing a small claims suit against Ford Motor Corp.
The failure of the transmission definitely put us in danger. The first time it let go, it let go suddenly in the middle of the road – luckily my husband was the only one in the car at the time. The next time it let go, we were all in the car – myself, my husband, and our 2 young children. This time it suddenly wouldn’t not shift and we were forced to drive under 15 or 20 mph with the hazards on while trying to stay as far right as we could as cars continually passed around us. We drove it directly to the mechanics as his place was closer than our home and then arranged for a ride home from the mechanics.

While the car is on warranty it has been back in the Dealership six times.

my left rear inner brake pad fell apart. has a pinging like bad gas at 3500 rpms only. hangs up. also had to get tranny replaced at 9,000 as that was defective too. the brake went out in July 2004 and almost got me killed due to Ford manufacturing defect.

Freestar S, 3.9L V6 FI. On Thursday, November 15, 2007, the transmission in the vehicle came apart. The vehicle became disabled in an intersection with traffic. After being lied to by the service representative at my local Ford dealership, (He stated that Ford was unaware of ANY problems with the transmissions in these vehicles), I had the van towed to my local AAMCO dealer. This particular AAMCO location is operated by a former Ford mechanic, (20+ years), who is still certified as a Ford technician. The transmission was inspected and found to be defective. I recontacted Ford through their CSC in Dearborn Michigan and apprised them of the situation. The call center operators are basically reading from a script and basically told me there was nothing they could do for me. I am now awaiting a phone call from Sheryl the supervisor that could take as long as 24-48 hours. I told them this was unacceptable because I do not have transportation for my family in the interim. We will now be unable to visit with relatives for Thanksgiving without renting a vehicle for which we really don\’t have money. Ford has known of this problem and has chosen, apparently, not to act on it by at least issuing a TSB or a recall. This is a DANGEROUS situation that needs to be addressed IMMEDIATELY to the public. This is a family vehicle that will simply stop moving without warning. The implications are obvious.

While driving my 2004 Ford Freestar it suddenly stopped moving with the engine reving. A mechanic checked the transmission and found that the torque converter had failed. The transmission had to be removed with a new torque converter installed.

Transmission failure

This vehicle would lunge sometimes when in attempting to put the vehicle into reverse, and other times would not move. While the vehicle was moving, the RPMs would ramp up extremely high, but the vehicle would not move forward (felt as if all power, including steering, were gone). This happened three times, and two of those times were on very high speed roadways while attempting to merge into traffic. Traveling roadways with bridges and sparse shoulders on roadways, this caused me to become very fearful for my passengers safety and my own.

My wife was driving at 60 mph on a highway when the rpm’s shot up and the vehicle lost all power to the wheels. She coasted onto the shoulder and called for help. We had the vehicle towed to a shop and found out the transmission was shot. It would not move in any gear. I have to choose between rebuilding the tran at a cost of $1700 or buying a new one for $2800.

I was driving to work today when without notice, the vehicle stopped accelerating and would not go. I tried to shift gears and it would not shift. It took 3 people to help get the van turned around to have towed back home. I contacted Ford and they said that there was no recall on my van, but with all the reports of the transmission going out WITHOUT warning, there should be one. Luckly I had not made it to HWY 114 or had my daughter in the car with me. I have not had a repair man look at it, because I can not afford a $2500 repair.

I had a power steering fluid leak. When I contacted the dealership that told me that the part was on national back order to repair the vehicle and that I should not drive the vehicle because it could catch on fire. They finally found a part that was not compatible with my year model "but would work". I have not had any further leaks as of yet. On June 26, 2009 I was traveling down a heavily traveled interstate at rush hour. I started losing power to the vehicle. The gas would accelerate and the RPM would move but the vehicle was just losing speed. I was able to make it to the shoulder of the road without getting rear ended. You could put the vehicle in any gear but it would not move. I had it towed to the Ford Dealership and they said that it was the Torque Converter and would cost about $1300 to replace. Once they got the trans apart they discovered that the shaft was bad as well and that there were metal shaving throughout the trans. The splines were torn from the Torque Converter. I had to purchase a reman trans at a cost of $3000.

driving down the road cars behind me and in front of me all of a sudden nothing still running I thought my knee had bumped into neutral but after further checking out, Ford is risking lives. I had my family in the car. When you loose power everything behind you when you are driving is on your bumper. All I can say is someone going to get killed and when they do everybody knows this is a continuing issue. Ford’s big shots that are stopping from a recalling should put their families in them. If they won’t recall, ask them to drive their family around in them

various sporatic electrical issues, battery drains for no reason.
after just exiting interstate van just stopped forward movement, would not move at all , luckily coasted to a side road but vehicle needed to be towed and transmission spline replaced

TRANSMISSION FAILED WITHOUT WARNING ON BUSY HIGHWAY WITH WIFE AND FOUR SMALL CHILDREN ABOARD. ALMOST HIT BY SEMI.

My 2004 ford mini van transmission just quit no warning no slipping .

I was driving this vehicle, went down a hill, then attempted to accelerate up a hill when the transmission completely lost power acting like it was in neutral. I was able to coast to the side of the road, then had to call a tow truck which took it to a repair shop. After examination of the cars transmission it was determined that the torque convertor went out, which from what I’ve read has been an issue with these vans.

I was driving south on I275 in Tampa Fl when I lost all power to the transmission,I was very lucky to be able to coast off the highway. Had to have the car towed to repair shop because aftermarket warranty had ran out. Cost was $1500.00, two months later transaxle light came on and car was slipping.Took it back to Cottman Transmission 814 S Dale Mabry HWY Tampa Fl. 33609. It took them about 7 days to even look at the van! They said that they could not cover the problem under the 90 day warranty that came with the first repair because water had entered the transmission through the radiator,they did repair it (transmission) for there cost of $750.00.Now 19 months later tranny is failing,Taking the Van to a different shop at cost of about $1600.00 I have all receipts in case Ford issues a recall.

I am now dealing with another transmission problem with my Ford Freestar I had a rebuilt transmission put in October 2009 and a brand new transmission in May 2011, now it is September 2011 and we are having more transmission problems. Is this ever going to end…. Please Ford do Something. I have put more money into van then it is worth. I need help with my repair bills at this point. I will keep filing complaints till something is done…

We just simply stopped at a stop sign and nothing. No reverse, no forward. There were no signs or anything to warn that there was an issue. I am aware that my vehicle is seven years old, but I only have 57,000 miles on it and found out that this is a issue with ford transmission of this year.

A/C compressor failed internally. Brakes abs light on and the rear have a tendency to lock up. Inner and outer tie rods are worn and have excessive play. Trans temperature indicator would come on very frequently on short trips and finally would not move at all when accelerating.

The biggest complant I have is the transmission. It not only failed once but twice. The first time it was just after the manufacture warrenty expired. It was replaced with another Ford rubbish transmission that was good for a couple of years before it went out too on the freeway. Ford knows it should be a recall but they are hoping many of us well go away or the vans well be scrapped so they don’t have to pay for it.

PCM needed replaced at 79,000 miles. Torque converter failed at 89,000. Water in the PCM is believed to have caused a few other issues (per mechanic) that caused a loss of power. It had to be completely dried out around the 89,000 mark. These chronic issues make this vehicle a hazzard to have on the road.

On June 29, 2010 I took my Ford Freestar in to a certified Ford Dealership (Lawhorn Ford, Russell Springs, Ky) because gallons of water kept accumulating inside the walls and doors of vehicle, they could not find anything wrong. On Sept 28, 2010 while driving 60mph in the passing lane of a 4 lane highway my Freestar suddenly and with zero prior warning stopped pulling. Completely dead in the middle of a very busy road during rush hour. Wildcat Ford of Nicholasville, Ky. said the torque converter had disintegrated sending metal shards throughout the transmission.

My wife was driving and stated that the vehicle shifted in a very odd way several times. Recognizing this as a potentially dangerous situation, she drove straight home and parked the Freestar. The next morning, we went to check on it before going Christmas shopping and it would not move. After researching, I had it towed to a transmission specialist who stated that a part inside the transmission failed and sent metal pieces throughout the transmission.

Our Freestar only has 48K and according to the mechanics it was mostly water in the transmission. That is why it failed. We had to pay over $4300 to repair it. The extended insurance declined to pay as well as Ford. There is a technical service bulletin from Ford explaining how water can enter the transmission but they declined to repair it.

This time is the transmission – car parked. When try to move car, gear was not working. Car towed to dealership. This happened a month after car was in dealer for control arms problems

There was a recall for the Freestars made in America and it doesn’t cover the ones made in Canada. From what I am told, my Freestar was made in Canada, but I bought it from a Ford dealership in Delaware in Ohio in 2004. I have 4 kids and they can’t fit in my work car. Ford will not fix my van and my mechanic can’t find the part anywhere due to all the vans being brought in for the recall. What am I suppose to do? It is now 1 week with out my van.

See failures

On Saturday, December 22, at approximately 5:30 in the evening my family and I were on Interstate 65 in central Indiana. The cruise control was engaged and set to approximately 65 mph. With no noise and no warning, the tachometer, usually around 2000 rpm at that speed, bounced up to its upper limit and the engine

My children and I where driving down the street, when my car fell making it come to a complete stop. The reason for my car falling and coming to this dangerous stop, was that the Upper Control Arm had broken. Making the car to fall and no long able to drive. It messed up driver door and wheel. The company was called about this matter. I have the bumper to bumper warranty but the company won\’t honor it. The company also have not sayed I\’m sorry for the danger your family was in with this upper control arm breaking like this. All they could say is that I need to call my Insurace company. How many lives need to be lost before the company look in to this dangerous matter. People should not be driving down the road and their car fall apart. Not an Upper-Contriol Arm. This is dangerous and needs to be fixed.

I purchased this car as my family car since I have 2 children. My brakes have been an ongoing problem and so has the dealership. They always replace the complete system (rotors and pads), the last time was in June of 2005. On November 11, 2005 I had an accident because my brakes failed to engage. It was myself and my 2 children in the car at the time and luckily I wasn\’t going and faster than 20mph and rear ended someone. The thing that also puzzles me is that my airbag never went off. I\’ve also had the fuel pump replaced by the dealership and picked it up on a Tuesday and went to get gas on a Thursday and ended up sitting in a puddle of gas because they failed to connect the hose from where the nozzle goes in to the gas tank. Their save face was \"we\’ll give you a free tank of gas.\" gee thanks, again my kids were in the car at that time. I don\’t get it are they that lazy that they need to wait until there is an accident until they fix the problem. I really just don\’t want this car anymore I don\’t trust that they are going to fix it. Luckily I wasn\’t going 60mph and getting off the highway when I lost my brakes. My poor children are now afraid to get in the car and have nightmares when they fall asleep. I\’m even afraid to get in another car. When is it going to end!!!! this car was my worst mistake ever, I will never buy another Ford!!!!!!!!!!!

Brought in for first engine maintenance provided free by dealer as recommended between 3,000-5,000 miles. All systems checked and nothing noted as needing attention. Service department was informed by owner that a piece of the sliding door moulding was missing and needed to be replaced. When car was finished (the same day) the molding was not replaced. Salesperson was called later that week to inform her it was not taken care of. Said piece was ordered and we were called when it arrived. Had to bring by for piece to be snapped into place at any time. It was and problem resolved. Not long after a section of the roof rack fell off into the street near our home. We retrieved it and brought to dealer. Had not been secured in place at time of manufacture and needed to be replaced and/or secured. Problem was taken care of. Most recently on 8/19/04 on our return from a 2 day min-vacation to celebrate our Anniversay the car suddenly lost power steering control and immediately heavy smoke billowed out from beneath. Owner (husband) got out to inspect after pulling over to side of road and found flames shooting from the under carriage. Immediately ordered wife to get out. Some belongings were removed from rear as 911 was being called. Emergency personnel arrived (police) and extinguished flames showing. Upon arrival of Fire Dept. and after they pulled away the dash cover in the engine compartment, it was found to still be on fire. The a fire extinguisher was used once again putting the fire out. The battery was disconnected and towing to the closest Ford dealer was arranged. The car has been there since (23 days). Since this has occurred we have learned several things about this model. A recall for a possible defect in the axle/hub has been issued on it by Ford. Additionally a source from inside Ford (a friend) says he checked the VIN# on our van and the dealership knew it was defective and was advised to not sell until defect was remedied. This defect being a Technical Service Bulletin to all service departments regarding the powering steering hose not being seated properly hence causing possible loss of power steering control, smoke or fire. The vehicle should never have been sold to us as is. The vehicle was brought back to the dealer several times for service and replacement of molding. There have obviously been numerous opportunities for this known defect to be corrected and it was NEVER addressed. We have filed a formal complaint (5 days ago) to the manufacturer in Detroit and have not received word yet as to the status. We feel this vehicle is a Lemon! It has been riddled with problems which were at first just annoyances and cosmetic. Now it is safety (steering and wheel could fall off). We don\’t want it back nor do we want another Ford of any type.

WHILE DRIVING WITH WIFE AND 2 KIDS 1.5 HOURS INTO 3 HOUR TRIP TO COLUMBUS OHIO WHILE GOING 65MPH ON RT 76 NEAR AKRON OHIO MY VAN STARTING TO LOSE SPEED AND BLACK SMOKE WAS COMING OUT THE BACK END AND INTO THE VAN. WE MANAGED TO PULL OFF TO THE SIDE AND CALLED TOW COMPANY. WE HAD VAN TOWED TO NEAREST FORD DEALERSHIP – DALE JAMES FORD INC IN APPLE CREEK OH. WE WERE TOLD THE TRANSMISSION NEEDED REPLACED AND THEY COULDN’T DO THE REPAIR UNTIL MIDDLE OF THE FOLLOWING WEEK. WE HAD VAN REPAIRED AND HAD TO TAKE OFF WORK TO RETURN TO APPLE CREEK TO PICK UP VAN.

We bought this van in July 2008. It had 50,000 miles on it. One and half years later we are now in need of a SECOND transmission. The first time happened on a busy highway in March 2009 traveling south to Florida from Indiana. We are were lucky to be alive. Now we are absolutely appalled that it happened again on December 30. 2009 on again one of the busiest highways in southwest Florida. The most terrifying part of this was that both of our children were on board this time. It completely failed traveling 55 miles per hour. We cannot afford a third transmission for the outrageous price that it costs. (We only put 8,000 miles on this second transmission within 8 months….if we put yet another…the third transmission will it fail again and perhaps cause fatalities that would be unforgivable….is that what it will take to get some assistance with this. Please help us with this situation,. WE do not know what to do. Thank you, John and Annette Connolly

was driving at 45 mph when engine was revving, but no power. was able to drift to side of street without incident. vehicle would not go into gear. A serious accident could have resulted in this failure. Am told transmission had water in it and needs to be rebuilt. Not sure what other repairs may be needed.

Transmission gave out as we were driving down the road. There has been issues with this vehicle since we purchased in 2006 but the dealer assured us that there was nothing wrong with the vehicle. The van eventually got worse and developed a hesitation. We thought it might need spark plugs and wires so we had then replaced nothing changed. This was about 3 months prior to the transmission giving out completely. We were 5 hours from home and spent a week trying to get the van fixed. We incurred very hire costs associated with breakdown not included in the total to just repair our only vehicle.

Torque converter failed multiple times also May 2009 & now again Sept 2010 – have had it replaced in 2008 & 2009 without the help of Ford because of course the warranty had just expired.

There is a loud whining sound that my mechanic has been unable to fix. The whining comes and goes, at all speeds. It is not likely related to tires, engine or transmission because it is always at a constant pitch. He has made adjustments to the belt that handles power steering and AC. Then he replaced the whole belt. No amount of tightening makes it go away completely.

The brake situation was falty calipers in rear end. Brakes stoped working on the rear end. The ball joints on the front end are now bad and need replacement. The fuel economy has gone down drastically since all the problems started happening. Seat Belts in rear of van lock and do not let you fix to place in female connector. Once locked in, it seems like it get tighter and like it is choking you and you can’t release. We have had two Transmission brake downs. Once in March of 2009 and Once in July of 2009. Problem was diagnosed as something that may never be fixed and the transmission is just a bad design, per AAMCO Transmission Repair.

My wife and kids were coming home, in a construction zone on a 2 lane highway when the transmission gave out. No gears, no nothing. Thankfully they got off to the side of the road, dirt mind you since they had just passed through a construction zone, and I could get a tow truck out to them. Dealer gave me a price of 1700. And then I found out all the other problems other owners have had!!! And it is frustrating the run around you get at the customer service hotline…

In March of 2010 the van would not go forward/reverse. Had it towed to Ford Dealer and it was determined that the transmission and computer was bad. Replaced both for a total of $3517.60. A couple weeks later, my wife was driving the van on a gravel road luckily and it began to fail again. Had to coast to the side of the road and again would not go forward / reverse. Towed again to Ford Dealer and after a couple weeks of troubleshooting they figured it was just a bad computer sent by Ford. Even though I expressed that I thought it was water getting into the PCM/Computer compartment due to the number of internet complaints about the issue and the fact that it rained heavily the morning the van stopped working again. They replaced it anyways with another computer from Ford and I drove it home. The next morning I found that the battery was dead and would not start. Thought that was weird so I started troubleshooting. Figured out that the radio was turning on even with out the key in the ignition and was draining the battery. Again took it back to Ford Dealer and after a couple months of them looking at it and denying the idea of water getting into the PCM compartment they finally found water in it after a thunderstorm. Except this time they would not replace the computer as it was water damage and wanted me to pay 723.96 to replace it!!! Told me they think it is just going to keep costing me money and want me to trade it after I have spent all this money trying to get it fixed via Ford’s service guys and parts! I found a potential fix which explains how water gets in via a tubular cross member that supports the firewall and they won’t even try it as they don’t understand what this post is referring to! http://townhall-talk.edmunds.com/direct/view/.f0fb94a/[email protected]@ Water entering the PCM is a design problem that Ford must admit, recall, and refund our money. I have owned Ford vehicles my whole life, but this experience has really made me not want to buy another Ford. Called Ford twice and they will not do anything. Someone is going to get hurt because of this and a lot of families are having financial difficulties because of their failure to produce a safe/reliable product. Please help.

I noticed the NHTSA is opened a probe on the above 2004 Freestar transmission issue. The transmission has failed twice , once with my wife driving alone at night at highway speed, and the second time with my 17 year old daughter driving at night with friends. The first time I had the Torque converter replaced for $2,200 at Lindway Ford in Wheaton,MD. Two months later the incident occurred with my daughter driving and we had it towed to the dealer again and they "could not duplicate the problem and saw no codes"- Paid another $300 for "Camshaft Sensor Replacement" I now have zero confidence in this vehicle- Any Suggestions. Thank you.

Car died while on highway. Wife.me and 4 young children stranded on busy interstate for 45 minutes.

Body: driver’s side bottom panel trim popped loose from door openings. every time we opened the door it would pop really loud and crack a little more. Finally spent our own money to get this fixed as it drove us nuts. Dealer wouldn’t touch it. Paint: roof paint is delaminating (body shop’s words). Starting to rust. Dealer doesn’t care. Passenger front window stopped working (power window). Body shop thinks it might be the regulator as the motor sounds like it’s trying to work. Dealer won’t absorb any cost to fix. Rear folding seat handle snapped in two the first month we owned the van. Haven’t tried to fix it. This is the fourth Ford product that is less than 5 years old that I personally have driven (the other 3 were company-provided Ford Focuses, which I also found to be shoddy workmanship). I am so disgusted with Ford products I will never consider buying another one.

Consumer's 2004 ford freestar has transmission problems. *nj the consumer stated after backing up, he placed the gear in drive and nothing happened. the consumer stated there was no noise of any type that even suggested there was a problem. *jb

2004 ford freestar with no rear door sensors. consumer believes that the rear sliding door should have sensors on the rear of the door. *kb the consumer's son walked towards the rear of the vehicle. her son grabbed the back edge of the door, which ultimately closed on his fingers. the consumer's son suffered bruised and swollen fingers. *jb

Passenger side air bag light intermittently turns on and off when a person above the weight requirements is seated in the passenger seat. this can occur either when a person is shifting in the seat or when they are stationary. this has occurred multiple times with various passengers. there appears to be no rhyme or reason as to when it occurs. this is a serious concern of mine because if an accident occurred while the light is on, turning the airbag off, the result could be serious. september 5, 2005 was the most recent occurrence. *jb

Air bag light comes on intermittently. dealer cannot duplicate the problem. also, doors will open suddenly. manufacturer stated the vehicle's defects do not warranty a new vehicle.*ak

Tl* the contact owns a 2004 ford freestar. the contact stated that when placing the vehicle into any gear, the vehicle would stall without warning. the contact called all american ford of hackensack (520 river st, hackensack, nj 07601) where he was given a diagnostic fee. upon investigation, the contact discovered nhtsa campaign number: 12v006000 (power train) which he linked to the failure. the manufacturer was notified of the failure and informed him that the vin was not included in the recall. the vehicle was not repaired. the failure mileage was approximately 100,000.

I read the recalls for 2004 ford free star transmissions and my van without warning just quit working in the middle of the road while i was driving. i could get it to start back up for a second to move it to the side of the road, but it wouldn't start after that.

Pcm has issues do to moisture which affects electrical slipping gears abs sensor problem power steering issues and tcm and this vehicle has all safety problems according to recalls none of it was fixed because ford says your vin number is not on list.

Had the recall for the torque converter done and now my vehicle shakes, sputters. won't accelerate, the rpms jump up high, very loud noises coming from underneath vehicle. sometimes it will stall out. can't go past 25-30 mph if it even gets up to that! my vehicle ran perfect before taking it into the ford dealership and ever since i got it back we have had this problem. took it back to ford and they tried to say it was throttle cable so had that fixed and it still is doing the same things as it did after the torque converter was replaced. can't drive the vehicle because when i go to accelerate it doesn't go or get up to the correct mph. the whole vehicle shakes really bad and the noises it makes are very loud and sound like something is going to blow up. i think the torque converter they replaced it with is bad and they need to fix this problem and man up and quit trying to blame it on other things. they messed up and need to fix it.

Sheet metal corrosion that supports the third row seat could corrode and compromise the forward mounting of the seat. possible the seat may come unlatched if involved in rear impact accident. dealer service department unable to accomplish recall with parts provided by manufacturer because of excessive corrosion. dealer indicates that additional parts beyond the 'recall kit' are not readily available. dealer also indicates that the recall should have been completed sooner, near the original issue date. manufacture is still sending recall notices inviting us to accomplish. dealer released the vehicle back to us without repair or any additional safety measures concerning securing of the seat. escalated issue to ford customer care representative who has not responded at present time. been without vehicle for two weeks without any accommodations or answers other than 'someone will get back to you tomorrow', which hasn't happened yet.

Transmission won't go into reverse and sometimes not in any gear. engine stops running on highway with no warning. nearly had an accident, had to be towed.

My vehicle has had two automatic transmission rebuilds before 118000 miles. the last time it went completely out and stranded me on the street in the middle of a busy road. i had the vehicle towed and the transmission rebuilt. this transmission is now slipping at 134000 miles and is past the warranty time and needs to be repaired. this is a dangerous hazard as when the car is warm it won't move. this is evidently a common defect with this product and i want to know if i can sue ford for this obvious design defect which has affected many ford freestar owners.

The third row seating latch has rusted out on the driver side. the vehicle i believe has issues that other 2004 ford freestar vehicles have the same issues and were recalled. i have contacted ford, and they refuse to help. i have 4 children and i fear to take them anywhere in this vehicle. please help. the vehicle jerks and stutters when in drive whether i'm moving or at a stop light as long as i am in any gear. it only has 85,000 miles and i've purchased it in february.

Was driving on my way home on i85 and the car lost speed and rev up on rpm. read codes an it has a torque converter code on it. i could have been injured because my car was not under a recall and i didn't get no noticed. that was the only vehicle i have and now i have no way to get around. it was a very busy interstate i85 when my car lost speed and revved up on rpm while i was in motion with big rigs behind me.

Im having many issues with my vehicle. the worst one is the passive security system that has stranded me in many areas because it refuses to start. i have tried many things including replacing transponder keys and the transceiver but i still am getting the flashing red security light. im scared to drive this thing in the winter due to the possibility of getting stranded in cold temperatures. also this vehicle lets water leak in everywhere causing severe rust and mold issues. one of the floor supports of the drivers seat is close to being rusted through and the other ones are on their way out. the body is severely rusted and im not sure how much longer this thing will be safe to drive.

This vehicle i received numerous recalls and had many problems with this vehicle. major electrical problems. when it would rain and get car wash the electrical system would malfunction and cause engine not to run properly and check engine light would come on. in april of 2016 engine was malfunctioning and caused me to get in accident. this vehicle has since been impounded and loan company santander trying to bill me for remainder of loan and now causing major credit issues. i would like this to be covered by ford/carmax for selling my family an unsafe vehicle which could have resulted in critical injury or worse.

The vehicle started shifting roughly and within a matter of hours, failed to move when in reverse. i took it to my mechanic and after inspecting, water was found in the transmission. the transmission had to be pulled and rebuilt. approximately six months later, i heard a whinning noise then a clicking when accelerating, coming from the left front side of the vehicle. i took it in to be inspected and once again they found water in the transmission, which was not covered under the warranty.

Tl* the contact owns a 2004 ford freestar. while driving 40 mph, the engine stalled without warning. the vehicle was towed to the dealer where it was diagnosed that the gem module needed to be replaced. the dealer stated that the parts were not available. the vehicle was not repaired. the manufacturer was made aware of the failure. the contact called the manufacturer and was informed that the vin was not included in a recall, and filed case number: cas-11839376. the failure mileage was 116,000.

Tl* the contact owns a 2004 ford freestar. while driving 25 mph, the vehicle failed to shift gears. the failure occurred without warning. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 100,000.

Tl* the contact owns a 2004 ford freestar. while driving approximately 60 mph, the transmission warning indicator illuminated and the transmission failed. the contact coasted the vehicle to the side of the road and waited approximately 30 minutes. when the vehicle was restarted, it operated normally. after fifteen miles, the warning indicator illuminated again and the transmission fluid started to leak out. the vehicle was towed to an independent mechanic who diagnosed that the seal in the transmission failed and the fluid leaked out. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 137,000.

Engine surges in reverse and drive violently almost hitting vehicle in front of me at stop light no engine light or vehicle codes found

Tl* the contact owns a 2004 ford freestar. while driving 30 mph, the vehicle lost power. in addition, the accelerator pedal was depressed, but the vehicle failed to accelerate and increased in rpms. the vehicle was towed to a parking lot and was not diagnosed or repaired. the vehicle was previously repaired per nhtsa campaign number: 12v006000 (power train). the manufacturer was not notified of the failure. the failure mileage was 71,423.

Driving at highway speeds, the engine remained at 2000 rpm but the mph continuously dropped to below 30 mph until vehicle was stopped on shoulder of highway. the torque converter was under recall and replaced previously. this is the same situation that occurred again. i believe the replacement torque converter was also defective.

Tl* the contact owns a 2004 ford freestar. the contact received notification of nhtsa campaign number: 13v081000 (seats); however, the recall repair could not be performed due to severe corrosion where the recall parts would be installed. the dealer stated that the recall repair could be performed; however, the corroded material would have to be repaired beforehand. the manufacturer was notified of the failure. the manufacturer informed the contact that they would not repair the corroded component in order for this recall to be performed. the failure mileage was 120,000. parts distribution disconnect. updated 09/22/16*lj *tr

When we bought this vehicle we loved it but it steadily went down hill. we got notification of recall about 6 months after purchase and tried several times to get into the dealer. finally got it in march 2016 and now here i am paying on a vehicle that the torque converter went out on. prior to repair the transmission would roughly shift and jerk/lurch into selected gear and at higher rates of speeds would shutter and trans light would come on. now it doesn't respond to the gas pedal right away and then the engine shakes/shudders and the dipstick has a substance on it and when driving today it just coasted like in neutral! i have 4 children and this does not give me faith in ford and it is my 3rd generation star van and my 6th ford vehicle in general.

02 06 2016 the first problem with subfram breaking , i was at savealot 123 st clair avenue 44108, started my engine and shifter gears the engine started i shifted gears and it lots power and restarted, the vehicle jumped and a loud grinding park ford 400 west avenue tallmage ohio 44278 i purchased two bolts w711082-s439 purchased 2 bolts one broke and i spoke to the manager/ owner and i was told to return the bolt and the would provide me a new one. at the time they had a kit that was $65.00 the kit had the bolt steel washer, rubber 2 bushing and a anchor ( what the bolt screws into. 2nd time i was in east cleveland same thing happen with a chuck- hole, i repaired the van again, third time east 123 superior by day car van lost power and loud grinding, 3 time same bolt snapped it was repaired again, rallys e105 st clair avenue chuck holes both the right front and rear subframe bolts snapped in the middle of st' clair officer young and officer king parked behind me while i fixed the vehicle so i could get it home east 105 and elk avenue, rear spare subfram installed, and the front was chained locked and secured with cable just incase the locked chains failed, i called ford the said to slowly drive it out to them,towing, my insurance company was called and they ensured towing was added but i'd have to pay up front and get paid back, it the end of the month and i'm a disabled usaf veteran on a fixed income so this was not going to work. i was blessed to get the van out to ford under it own power yes i prayed all the way tears in my eyes. ford want to charge 300 labor i purchased 296.83 parts, 95.38 parts because ford feared this parts would break, now come ford wanting to charge 4x @220. [3f2z5c148 i bolt i bushing 2 pieces? ] =$880 +296.38+95.38+300 predicted total 1,572.20 this recall is not free of charge, saw kit for $65 on 2/6/2016

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle failed to reverse. the contact turned off the engine and tried again. a few moments later, the contact was able to drive the vehicle home. the vehicle was not diagnosed or repaired. the failure mileage was 150,000.

Tl* the contact owns a 2004 ford freestar. while driving 35 mph, the transmission made an abnormal noise and stalled. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 145,000.

2004 ford freestar [xxx]ford is charging me for the repair for the torque converter subframe 3-4 $600~$800 bushing kits ($200 each) they want to charge me. i informed them that only do the factory recall repairs the pulled my van out and told me the cant do the repairs, because they are scared of the ball joints and tie rods might break, then complained about the subframe my have to be cut to install new subframe bolts bushings etc. just to they can continue to take the apart to replace the torque converter. the agreed to charge me 300 labor and told me to pick up the parts needed so i purchased 2 tie-rods. 2 transaxles l-r, 2 lower control arms which included ball joints. they took the subframe apart then told me i need to pay and additional $500 for a used subframe from the salvage yard. instead of ford just preplacing the subframe 4 bushings and bolts kits $67.00 at park ford 400 west avenue tallmadge ohio 44278, they want to charge me i needed to get a new subframe bolts and that the subframe is not made anymore and 3-4 $600~$800 each. then they want to charge me $300 extra labor for cutting the frame/ and welding it back shut to install washer(bolt anchors ) then reseal it, and to uninstall the old parts and install the new parts which they have to remove to perform the factory recall repairs. so this repair is going to cost me 392.20 for parts 300 labor, 800 subframe bushings $1492.2 if purchase elsewhere around $26 each i am a usa disable veteran studying form cisco ccna 200-105 exam and so i can better support my adult special need daughter [xxx] ,i am [xxx] ford had my van friday 24th 2017 its march 1st 2017 and they are searching for ways to charge me more money. while i have to walk to my destinations. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Gears failed to engage. it was suddenly, no advance warning. we were driving on a 4 lane highway, it just lost power to the transmission gears.

I just came across this website and wish i wrote this a year ago because i would have made a complaint then. i have had many issues with the lights flickering, coming on automatically when it rains, my interior lights staying on and actually catching fire because it had gotten so hot. my radio used to turn on by itself or not turn on at all, which has now been replaced. my van has literally died on me while driving more often at times when i’m making a turn or slightly moving my steering wheel. has almost caused a few accidents because it shuts off without warning. my van will usually have a higher rpm when it’s running in park or with foot on break(waiting at a red light). then suddenly the rpms drop and fluctuate high and low and shut the engine off. my transmission is also starting to fail by not shifting properly. usually into second gear. the indicator lamp light flashes with means error with the transmission. that is most likely due to the power train automatic transmission torque converter getting wet or it is powertrain automatic transmission. also have issues with my my power steering the wheel knocks and sorta locks up at times , fluids have been checked and were perfect. i believe that it’s associated with the steering hydraulic system failure.

The part that has the clip for back seat fell out and now there is a 5 by 5 inch hole going into the wheel well and the seat has nothing to clip onto and be secure, this was recalled in this model

Vehicle was stationary and when started would not continue to run, finally did run but when put in reverse vehicle would not move, shifted into neutral and engine rpm picked up for no reason, put into drive and vehicle slightly moved and engine died. earlier in day had driven vehicle with no problem.

The vehicle was in motion on a highway at a speed of 55 mph when it had instant transmission failure. pulled over to the side of the road. vehicle wouldn/t move in any direction or gear. transmission was in proper fluid level range.

Driving down rd n it felt as if someone was pushing break while i was smashing gas pedal . lost all fire to car wouldn't go no where. i was on a country rd going uphill. it spots n sputter n jerks real hard going up hill like my transmission going bad but motor sounds good so i have no clue..

I was driving down the highway at approximately 45 miles per hour when all of a sudden my rpms shot up but i had no acceleration it did this without warning i managed to get over to the side of the road, and i was going to check transmission fluid but when i pulled the dipstick out fluid shot out the dipstick hole. i was able to walk to a store & buy transmission fluid that i added. i waited a bit then tried drive, reverse, low gear, but nothing. had to call a tow truck

Torque convertor defective in similar ford freestar models eddy's ford dealership sold recall vehicle as is against state & federal laws and lied to disabled veterans about replacing the defective torque converter after discovery of recall caused piston hole engine block and transmission damage cutting out near dangerous bridge intersection.

Tl* the contact owns a 2004 ford freestar. the contact stated while driving at various speeds, the steering wheel vibrated and started pulling to the right. there was no warning light illuminated. the vehicle was taken to an independent mechanic and the contact was informed the subframe of the front end was fractured and that an alignment could not be performed. ray price mt. pocono ford located at (2971 pa-940, mt pocono, pa 18344), were made aware of the failure. the vehicle was not diagnosed nor repaired. the manufacturer was informed of failure. the failure mileage was 127,000.

My fiance was driving to work when she heard a clicking noise then a loud bang come from the transmission, she lost all power, if she hadn't responded to the situation and turn immediately into a church driveway she would have been rear ended! the van was in motion driving southbound on 257th st in the city of gresham. i was just now researching the van and saw ford recalled 200,000 of this year's van dew to a faulty torque converter and other issues with the transmission

I have spent so much money in this van that i would like to report these issues to you first it was the fuel filter and now it’s the transmission i keep the maintenance up and things still go wrong

Tl* the contact owns a 2004 ford freestar. while adjusting the third row seat, it detached due to corrosion. there were no warning indicators illuminated. tri county ford (032 commerce pkwy, la grange, ky 40031, (866) 417-0262) was informed of the failure. the vehicle was not diagnosed or repaired. the manufacturer was contacted. the contact stated that the failure was similar to nhtsa campaign number: 13v081000 (seats). the failure mileage was 161,000. *dl

2004 ford freestar now.miles 59000 problems started around 45.000 miles started in 2007 with battery dead if car stat a month startted in 2008 right and left low and high beam. head lamp connector keep melting/ burning up the ground wire transmission making clicking noise in forward and reverse transmission fluid is dark brown door lock dont always unlock or lock on side door left and right side wing windows in back open. but dont close on left and right problems all happen. if ststionary or in motion city street or highway i have. take picks later .not by the car at the moment .

Tl* the contact owns a 2004 ford freestar. while driving approximately 20 mph, the vehicle shook and stalled. the contact pulled over to the side of the road, turned the vehicle off, and waited a couple of minutes. once restarted, the vehicle ran for approximately three minutes before the failure recurred. the vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 118,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that both the driver and passenger side electric sliding doors would not close properly and would randomly open. the vehicle was not diagnosed or repaired. the local dealer (dick smith ford, 7201 garners ferry rd, columbia, sc) and the manufacturer were notified of the failure, but no assistance was offered. the contact indicated that the passenger side door was previously serviced for the failure, but the failure recurred. the failure mileage was 150,000.

We were driving on a 4 lane road and my 2004 ford freestar lost all power to the transmission. it would not go in any gear. drn31 nothing just revs up! we also had this problem a year ago and i flushed the trans and it seemed to work until now. all fluids were fine on the vehicle and linkage is attached. it shows no recalls on this van and i disagree as i can see one. thank goodness my kids were not hurt as this could have been worse

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle did not move forward or backwards while in a parking lot. also, the power train indicator illuminated intermittently and then remained illuminated. the contact called hart ford lincoln at 989-275-8922 (located at 117 lake st, roscommon, mi 48653) and was informed to call the nhtsa or the manufacturer to re-open an unknown recall. the manufacturer was not contacted. the vehicle was not diagnosed or repaired. the failure mileage was approximately 190,000. *tr

1 minutes after you start driving it lose power

Tl* the contact owns a 2004 ford freestar. while the vehicle was undergoing routine maintenance by an independent mechanic, the contact was informed that the control arm was protruding through the frame and created a hole. in addition, the check engine indicator illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the failure mileage was approximately 212,000. *bf consumer stated transmission just started to slip and makes a thud sometimes slips bad. consumer has changed the transmission oil and filters.*jb

Tl* the contact owns a 2004 ford freestar. while reversing into the garage, the vehicle failed to go forward or backward. the contact noticed a pile of rust on the ground and realized that the rear of the vehicle was entirely corroded. the vehicle was taken to liberty ford of maple heights (5500 warrensville center rd, maple heights, oh 44137, (216) 662-3673) where it was diagnosed that the third row seat latch striker mounting brackets were corroded through and needed to be replaced. the vehicle was not repaired. the vin was included in nhtsa campaign number: 13v081000 (seats). the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 75,000.

My 2004 freestar overheats after 70 mph. replaced thermostat and fans. does this with ac turned off. i turn to heat on to cool it done. i drove 2100 miles with windows down. this happens on the highway and going up long steep grade.

Tl* the contact owns a 2004 ford freestar. while cleaning the vehicle, the contact found that the rear wheel well and the third row seat latch that was attached to the vehicle's subframe were corroded. the vehicle was not taken to a dealer for diagnostic testing or repairs. the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 13v081000 (seats). the failure mileage was 142,019.

L was driving on the highway all of a sudden my car slowed down it would not go forward so l coaxed it into a parking lot, l waited about 10 minutes and put it in reverse and it would not go in reverse either so l got out and checked everything under the hood everything l could check so l called a tow truck service and had it towed to my home, l called a mechanic he looked at it and said it was the torque converter he also said that ford had a recall on 2004 ford freestar vehicle for there torque converters so please tell me what to do thank you.

While driving the vehicle on the highway at 65 mph the vehicle lost power and died scaring my wife and i tremendously. when i contacted the dealership they said bring in the vehicle so they could look it over. 3 days later they called to say come in for the vehicle and told me they could find nothing wrong.i took it to a private mechanic and he changed the computer mod thinking that was the problem. we assumed it was fixed because no trouble for about 2 months. then while driving on the highway again it sputtered and died. this has happened 10-15 times since and if i wasn't a professional driver a couple of times we could have been in a horrible accident. i again went to a family mechanic and he informed me about the torque converter being on a recall for this make and model,then looking it up by my vin it shows its not involved but how can it not be if the described problem is exactly what happens? tell me where i should go to get this replaced. god help ford motor company should anything horrific should happen to my family

Tl* the contact owns a 2004 ford freestar. while driving various speeds, the vehicle failed to accelerate and then stalled without warning. the vehicle was pushed over to the side of the road by a couple of the contact's friends. the contact restarted the vehicle, but it failed to drive. the vehicle was towed to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. the vehicle was not repaired. the vehicle was not taken to a dealer. the manufacturer was not contacted. the approximate failure mileage was 170,000.

Alpr system on telephone poles and police cars are attacking my vehicle. already destroyed my abs brake system module and now working on my starter motor, blower motor, speed control and etc. some attacks cause loud base drum like thumping on my dashboard. other attacks lock my gearshift lever in park, unlock my doors. stop my speed control from working, and etc. these attacks have been ongoing for about 4 years. along with these attacks, police cars frequently threaten me with head-on collisions. the thumping scares me when it occurs in heavy traffic and could cause an accident. these attacks occur in all modes of vehicle operation and when passing alpr telephone poles and police cars.

Tl* the contact owns a 2004 ford freestar. the contact stated that the recall remedy for nhtsa campaign number: 12v006000 (power train) did not repair the vehicle and was not provided within a reasonable time frame. the contact waited for months to receive the part from the manufacturer while the vehicle experienced a sudden loss of power without warning. the part was received three months later. academy ford sales (13401 baltimore ave, laurel, md 20707, (800) 658-7794) performed the recall repair, but the failure recurred months later. the dealer diagnosed that the transmission assembly needed to be replaced. the vehicle was not repaired and was unable to be driven. the manufacturer was notified. the failure mileage was not available.

Tl* the contact owns a 2004 ford freestar. the contact stated that the transmission did not function properly. the lever was heavy and became stuck before switching into gear. sometimes, the vehicle hesitated and made an abnormal whining sound. also, the axles made a crunching and grinding sound whenever the vehicle made a turn. the transaxle warning indicator illuminated. the vehicle was taken to an independent mechanic, but the mechanic did not have the equipment to repair the transmission. the contact was informed that the cbs axles needed to be repaired. the manufacturer and dealer were not made aware of the failures. the vehicle was not repaired. the failure mileage was 270,000. ..*bf consumer took the vehicle to the transmission shop and was told the sudden power could be torque converter but needs to checked. common failed transmission error.*jb

[xxx] 2004 ford freestar has a torque converter recall which may cause the vehile to stall at suddenly without warning. as i was driving freeway speeds the van suddenly lost power as i was in the #3 lane on the bay bridge. with that being said, i tried to get to the safest location possible. then had it towed to michael stead ford and the diagnosis states that the torque converter doesn't resolve the issue. with the sudden loss of power and failure of the torque converter it lead to additional parts to be damaged and ford motor company wont cover the damage information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt

Tl* the contact owns a 2004 ford freestar. while driving approximately 30 mph, the vehicle lost acceleration and did not move. also, the check engine warning indicator illuminated. the vehicle was towed to an independent mechanic who diagnosed that water entered the transmission. the vehicle was not repaired. the contact also mentioned that the vehicle was repaired 45 days earlier by the same independent mechanic for coolant leaking into the transmission. the vehicle was not taken to a dealer for diagnostic testing. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 157,000.

Was driving and my tach meter was going all over 3 4 lost all power while driving down the rd. also trac control is always off goes on and off

Takata recall: i had the torque converter replaced, per recall in 2013 or 2014, when i lost power in my van while driving on the highway in wa state. i believe my van had about 70,000 miles at that time. i have since moved to tennessee. yesterday, i while driving, van died at a stop sign, while moving on the street, turning a corner, and then while driving, lurching forward before dying. it would start, drive a while, then die again. i had it towed to a shop, where they say the new torque converter is "shot" and took out my transmission. it will cost me $2300-4000 to replace the transmission. ford employee looked up my vin # and said im not part of a "recall" for bad replacement torque converters, but how can a torque converter go bad....that bad!! in 5 years... and 59,000 miles? my van now has 138,000 miles on it.

Tl* the contact owns a 2004 ford freestar. while attempting to accelerate from a traffic light, the vehicle failed to move forward. when the vehicle was turned off and restarted, the contact was able to drive off of the roadway and into a parking lot. the contact stated that the vehicle would not operate in the forward gear; however, the reverse gear worked as intended. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign number: 12v066000 (power train). the dealer and manufacturer were not contacted. the failure mileage was unknown.

Driving i-95 at 70 mph . van s tach raced to 3k engine seem to loose power. had van checked out said it was torque converter. this is a known reoccurring problem told to me by the car tech. how can a problem so big and dangerous be fixed such as faulty converters.what can one do.

Torque converter output shaft failure the torque converter output shaft may fail, resulting in a sudden loss of motive power with no warning. vehicle was in motion and just stopped working on city street.

Tl* the contact owns a 2004 ford freestar. after switching from reverse into drive, the vehicle would not accelerate properly. the vehicle was not diagnosed or repaired. classic ford of smithfield (1698 e. booker dairy rd, smithfield, nc) and the manufacturer were notified of the failure, but no assistance was offered. the failure mileage was 53,535. the vin was invalid.

The indiana alpr tracking system causes electrical malfunctions including the abs brake system and various other unknown malfunctions. the abs module has failed on the subject vehicle and the alpr attacks continue. these alpr attacks are initiated by electrical apparatus on top of telephne poles and on police cars. these attacks can be heard by sudden unexpected loud thumping on my dashboard which could cause an accident in addition to the abs brake system failure. these attacks occur both in motion and when stationary. the thumping is expecially surprising in traffic and could easily cause an accident. plus, i do not have abs protection on slick roads

Tl* the contact owns a 2004 ford freestar. while driving approximately 65 mph, the vehicle lost power without warning. the vehicle was able to coast to the side of the road. the contact stated that the vehicle needed to be restarted; however, the vehicle failed to drive. the vehicle was towed to the contact’s residence. the vehicle was later taken to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. the vehicle was not taken to a dealer. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 12v006000 (power train). the manufacturer was notified of the failure and informed the contact that the vin was not included in any recalls. the approximate failure mileage was 99,862.

I was pulling out of my driveway, and my 2004 ford freestar limited keeps acting like it's not catching the gears correctly to shift. when my brother drove it later the same day he said it sounds like the torque converter was messing up in the transmission. he is an auto mechanic. it has about 90,000 miles. i just bought this van earlier last yr around april 2017, is there still a recall on this? thanks [xxx] at [xxx] or [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 ford freestar. upon inspection, it was discovered that the carpet in the rear rows of the vehicle become wet and soaked. upon inspection, it was discovered that the rear passenger seat anchor latch was loose. months later, the driver noticed a grinding type noise when turning the vehicle. upon inspection, it was discovered that the same failure had occurred on the driver's side. the failure was not diagnosed or repaired. the local dealer was not notified. the manufacturer was notified, but no assistance was offered. the failure mileage was 135,000.

Tl* the contact owns a 2004 ford freestar. while driving, there was a loud noise coming from the transmission without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the torque converter failed. the dealer (witt family ford, w1367 wi-160, pulaski, wi 54162) stated that the vehicle was not included in a recall and the contact would have to pay for the remedy. the vehicle was not repaired. the contact referenced nhtsa campaign number: 12v006000 (power train), but the vin was not included. the manufacturer was not notified of the failure. the failure mileage was 130,000.

Torque converter output shaft ,,,, no way for motor to engage the transmission ,, van engine runs but no power to transmission to move the drive train of van ... driving on the highway ,, take exit stop for red light , light turns green press gas pedal engine revs up but no power to transmission to move forward ... setting in middle of traffic stranded ,,, cars trucks zooming by ,,, terrible predicament...

Tl* the contact owns a 2004 ford freestar. the contact stated that the back seat near the rear wheel well became detached and the contact smelled an exhaust odor. the contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 13v081000 (seats). the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 168,867.

Tl* the contact owns a 2004 ford freestar. while the vehicle was in first gear, it hesitated without warning when accelerating. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was notified of the failure. the failure mileage was 150,449.

Tl* the contact owns a 2004 ford freestar. when the vehicle was taken to an independent mechanic for an inspection, the vehicle failed the inspection due to excessive corrosion of the front frame. the contact called l. b. smith ford-lincoln, inc. at 717-761-6700 (located at 1100 market st, lemoyne, pa 17043) where it was diagnosed that the frame needed to be replaced. the contact took the vehicle to two different independent mechanics to obtain some estimates. the vehicle was not repaired. the manufacturer stated that there was no recall and referred the contact to nhtsa. the failure mileage was approximately 118,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle experienced a loss of power without warning. interstate ford (125 alexandersville rd, miamisburg, oh) stated that there were no recalls attributed to the vin. the manufacturer was notified of the failure and informed the contact that the vehicle had been previously repaired per nhtsa campaign number: 12v006000 (power train). no further assistance was offered. the failure mileage was 160,000.

My van has a problem with water, that is when it rains the vehicle starts having problems with several components. (ie engine misfire, transmission fails to shift properly, door looks refuse to operate properly, among other weird things) this happens every time it rains. the problem as i have being able to trace it, is that the water that comes off the front windshield and into the plastic that covers the cowl area ( where the wipers are) drips on to the main electric wire harness connection that comes from the inside of the car and connects to the engine bay wire harness. as the wire harness connector gets wet, the vehicle starts acting up. i took the van to my mechanic but he was unable to find a problem, it was dry. i took the vehicle to a ford dealer and, to my surprise, they knew about the problem but told me i had to pay the repair because its covered on a technical service bulletin (tsb 06-14-10) but its not a recall. how can this not be a recall when the van is going along well and as soon as it starts raining, i start having drive ability issues, transmissions starts acting up, engine starts acting up, some times stalls, in general i have a vehicle that appears to be "allergic to water." this issue happens any time it stars raining heavily whether on the highway or city street or my driveway for that matter, if its raining i have to take my wife's car because if not i know will have to be dealing with an uncooperative vehicle. ps. i put a date on the "when did this happen" field but this is an ongoing issue.

Everytime i stop at either a stoplight or stop sign it stalls out. the battery light comes on and then goes back off. i am able to restart it back up and continue it on. i have had the electrical computer fixed and had a full tune up done and it still stalls out.

Tl* the contact owns a 2004 ford freestar. the contact stated that there was an abnormal noise associated with the torque converter. the vehicle was not diagnosed by an independent mechanic or a dealer. the manufacturer was notified of the failure. the failure mileage was not available. *bf update 8/23/18*jb

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle was previously serviced per nhtsa campaign number: 12v006000 (power train). while driving 30 mph, the vehicle lost power to the drive train. the vehicle was taken to eide ford (800 e bismarck expy, bismarck, nd 58504) where it was diagnosed that the torque converter failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and declined to assist. the approximate failure mileage was 130,999.

Went to investigate the water logged carpet in the rear of the van. removed interior plastic panels on drivers side of van. the seat anchor mechanism fell out of the wheel well unto the tire. very fortunate i was in the garage and not travelling down the freeway.

I just purchased this vehicle today. once i drove on the highway to get home the transaxel warring light started flashing. as i looked that up i found that there was a recall for torque converter output. as i read things i seen others had same issue and it was this that caused the issue.

While driving my 2004 ford freestar minivan, at approximately 45mph (miles per hour), the vehicle begins to shudder as if i am driving over rumble strips and when climbing slight or steap inclined hills the shidder worsens. i purchased the vehicle ised from a car lot. i have moticed that all of the ford freestar roums state that there is a recall on the torque converter. i looked up my vinfor recalls and it states that there are no recalls fornmy vehicle. i wonder if the original recall has already been taken care of by the previous owner and the replacement part is faulty as the ms.azose v. ford motor company class action lawsuit states it is. any insight on this matter would be extremely helpful. thanks

While in motion the vehicle transaxle light comes on. the vehicle sticks in first gear while in motion or it slips from the stationary position and when in reverse. the transmission shop stated it was the torque converter.

It was rainy day and my wife was picking my daughter from school. it happened in the school zone. the car was in motion. kids cross road as it was end of school day. safety of passengers and other people was in danger. i have replaced in feb 2016 control unit and hcu spending $2400 +. at that time it had engine light on. it has again came back on 10/24/2017. just to note, in 2010, spend $1600 + on the car because of issues in the vehicle. had abs light on, normal driving. the car has only around 45000 miles. rain water is causing issues. if google search done "ford freestar check engine light after rain", it hits lots of results. ford know the issues. ford even had following service bulletin. technical service bulletin (tsb 06-14-10.) these minivans are safety hazards. what would it take to get something done, recall or get these minivans off roads ? ford is not taking responsibility. please force them to own the responsibility which they are not willingly take. i have documents for the repair that was done. in 2016, when check engine light was on, i was on highway driving 50 miles an hour and it was rainy. car was shaking and seemed like losing power. thanks, anil

The vehicle loses power as i am driving it on a city street. it also happened on the highway, so i don't use the highway anymore because of the loss of power.. when the speedometer needle goes over 2 rpm , it stalls even more and jerks.

While driving the vehicle, it suddenly goes into neutral. the mechanic said the transmission is faulty on these vans. many have been recalled and i'm not sure why mine wasn't included. i'm told these vans all have the same issue.

Like many others who have complained about electrical problems on the ford freestar, i have to add my complaint regarding my 2004 ford freestar. first of all, when i bought my van used about 4 years ago, i did research on it, and learned about the issue of water getting into the pcm. so i took the van to a ford dealership - campbell ford in niles michigan - and one of their mechanics dried and sealed the pcm, along with the area at the base of the windshield that is prone to leak. that was two years ago (this van also had the torque converter work done by the previous owner). so here's the problem i'm having now: when driving, occasionally for no apparent reason, my radio goes dead, no time, no display, no music, and then the brake and abs light appear on the dash, along with the battery light and airbag light. this lasts for a few seconds, and then everything returns to normal (sometimes the battery light stays on permanently). when this happens i lose no power and the van drives like normal. that might occur 4 - 5 times / outing. i replaced the battery a few days ago and this has made no difference.

Takata recall transmission well not change to overdrive on highway, or in town driving. it still runs but not able to drive due to transmission not being able to change into overdrive. this vechile was in motion on a highway when trying to increase speed it would rive up..i didn't put vechile in the local garage the mechanic said transmission isn't able to change into overdrive. which would result in losing the transmission.

I just paid off my vehicle did thousands of dollars worth of repairs now mechanic tells me he wont replace my starter because sub frame is unusually worn and dangerous to drive,so now i have no vehicle because 2004 was not recalled yet,most other years were

On the way home from picking up my grandchildren, my vehicle was in motion but it started to slow down until it came to a stop. towed to a shop for diagnosis and repairs. they determined that the transmission failed and needed to be replaced. cost was nearly $4k .. i am a senior citizen on a fixed income ... this was a big hit to the pocketbook. started looking on the internet and, from what i am reading, it seems that there was a recall on this but i never received any type of notice on this. do i have any right to appeal to ford for some type of relief after the fact???

I was driving home from my work when my van surged forward and lost all power. i was able to start it right back up, but as soon as i gave it gas, it surged forward again and lost all power. it restarted again immediately, but in my parking lot it surged and died a 3rd time. when i attempted to put it in reverse, it would not immediately move in reverse. i had to hit the gas 3 times before it would go into reverse. this also happened three times.

Tl* the contact owned a 2004 ford freestar. while driving approximately 20 mph, the third row seat area rusted through to the trunk area near the spare tire. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown. ....updated 09/19/16 *bf the consumer stated dealer said that the vehicle is beyond repair. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the rear passenger and driver side wheel wells were corroded. the vehicle was diagnosed, but not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 132,125.

Whenever it rains or is humid the van sputters, dies, struggles to speed up and shift. my family was nearly hit when our van died in the middle of an intersection during a rain storm.

Tl* the contact owns a 2004 ford freestar. while driving 50 mph, the transmission slipped without warning. in addition, the gears would only shift after the vehicle reached 30 mph or above. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 160,000. the vin was unavailable.

Tl* the contact owns a 2004 ford freestar. while inspecting the vehicle's subframe, the contact noticed that it was corroded. the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 85,000. updated 10/19/16*lj the consumer stated the dealer began the recall repair,but was unable to complete it do to parts being unavailable. the consumer was provided a rental. *js

The 3rd seat hooks rusted out leaving and unstable passenger seat and body structure issues that are identical to the recall #13s01but due to the vehicle not being in a "saltbelt" state, it was not included in the recall even though it is pretty clear that kansas and nebraska use sale abundantly on the roads. i was told by ford that my specific can was not included in the recall because is was manufactured differently than the 100,000 that were included in the recall so it should not have the same problem which it now has. i put my four kids in this van and now it is not structural stable for them.

Transmission get lost while driving ford freestar 2004 van; driving back from church, stop in traffic light the van could not start again, pushed to the nearest gas stations, towed to the dealer, was advised that since they cannot do any diagnosis without turning on the vehicle and knows what is wrong with the van, they need a new computer to reprogram the car. paid $2500 for computer replacement and reprogramming(receipts attached). i was told all the issue will be gone. during the drop-off i told the service specialist that while i am driving the van sometime while increasing the speed, or just in the steady motion i do experience condition like stuck back and forth, and then move; the process repeat sometime. twice the car lost power in the middle of the highway this year, and was helped by other driver to stop it and push it away from the highway, lucky due to constructions the traffic was very slow. when i took the car from the dealer after reprogramming i still have exactly the same problem, and now backseat door can be open manually only; dealer told me it is torque converter issue, when i google i found out that this is known issue (recall number 12v006000) for ford free star 2004-2006 for torque converter replacement, when i call the dealer i was told yes that recall existed, but my vin number was not listed for that recall hence they cannot help me. i cold ford customer service, they gave me the same answer that since my vin number was not listed they cannot help me but i should call the dealership and see what they can do to replace torque converter. at this time i left the van to the dealership but they are doing nothing on it until i make a payment, i can’t drive that vehicle very scary condition. what can i do to have my vin number get included in the list for that recall? stuck issue has been there since i bought this van never thought aout it any help

Tl* the contact owns a 2004 ford freestar. while driving at an unknown speed, the vehicle failed to accelerate. in addition, the brake pedal was depressed and the vehicle was able to stop, but failed to operate after the brake pedal was released. the vehicle was towed to a dealer where it was diagnosed that the torque converter needed to be replaced. the vehicle was not repaired. the contact was informed the vehicle was repaired per nhtsa campaign number: 12v006000 (power train) prior to purchasing the vehicle. the manufacturer was notified of the failure. the approximate failure mileage was 108,000.

Problem #1 the passenger side window will not work . it's controll module was replaced it worked one time and stopped working again. problem #2 the drive axle broke in traffic luckily we were stopping and were only going about 5 mph. problem #3 today after a night of heavy rain when the van was unlocked the radio came on before the key was even in the ignition. which brings us to problem #4 the biggest and no doubt most expensive. the van started and was running kind of sluggish but ran fine in reverse but if you shift to drive the van shuts off. you cannot start it in neutral either. i have had 2 independent mechanics look at it today both say it is the torque converter. i looked it up and there is a recall but of course it's the weekend and i can't call to see if it's covered.

Despite the recall of the torque converter and replacement of part, it failed again. the vehicle lost ability to use it after a soccer game. it started, but wouldn't drive before loosing all power. it woudn't go in reverse and had to be towed. this is the 2nd vehicle of the same model to do it that i owned. this could have led to an accident, since i was heading to the interstate with my children in the car. i am concerned the part should be replaced again due to either a faulty part or the way it works with other parts. this is a financial burden on people that own these vehicles.

The front subframe is rotted on my 2004 ford freestar. i found out when my car was in for it's annual inspection. they called the ford dealer they said ford was no longer making the parts. the dealer said ford used to have recalls. i found out that ford had a big problem with this on the windstars. i contacted ford and they said all the recall on my car were fixed. they said i should call the ford dealer.

Ford is not honoring 13v081000 for the third row seat striker problems. our van which is operated in the kansas city metropolitan area, which heavily salts the roads is having the corrosion problem. just this weekend we were traveling with all seats occupied when the inner fender well on the rear passenger side broke through with the seat striker mounting bracket hitting the sidewall of the rear tire. fortunately at the time we were not driving at high speeds and were able to remove the seat occupants and return home safely. the design of this seat striker plate is flawed as there is a reinforcing plate on the inner side of the fender well that results in entrapment of moisture and dirt. this bad design combined with the weight of three people occupying the seat results in stressing of the fender well material. when i went to the ford dealer on monday and gave them my vin they could not find any hint of a recall for this issue on my vehicle.

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving at 35 mph, the rear seat anchor mechanism fractured and caused the driver's side rear tire to puncture. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the fractured seat anchor had punctured the inside sidewall of the driver’s side rear tire. the vehicle was repaired under nhtsa campaign number: 13v081000 (seats) however, the contact was concerned that the rear tire was not also replaced. the manufacturer was notified of the failure. the approximate failure mileage was 87,000.

Ford refuses to pay for recall related repairs. i purchased vehicle in july of 2015. received notice from ford of safety recall involving 3rd row seating. ford wants $2100 for repair of the corrosion on the wheel wells. the row seating is useless doesn't lock in open position.

Tl* the contact owns a 2004 ford freestar. while driving at various speeds, the vehicle stalled without warning in a major intersection. the vehicle was able to restart shortly after and be driven for a couple minutes, but the failure recurred. the vehicle was taken to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. the vehicle was repaired; however, the failure recurred. the manufacturer was notified of the failure. the failure mileage was unknown. updated 05/17/16*lj *tr

The 2004 freestar is shorting out all the sensors are shorting out u took it to be put on machine and it cane back with 17 sensors malfunction going on and it's the only vechele i own and i've googled the problem and i see 100000 other people are having the same problem what should i do i might be driving down the road and the vraje sensor is going and i can't stop i'm not rich i cantvgo buy another van please help me

I bought this car in 2014. it stranded me on the side of the road it wouldn't go in reverse or drive. finally after 4 hrs i got it to where i could drive it home. took it to a shop and they said nothing was wrong they had to see it act up. even though the check engine soon light was on and the light for the transaxle was on the shop said they put it on a diagnostic machine and it showed nothing. so i took it home and it when i drive it it jerks and the rpm's go to about 4000 rpm's before it shifts. i have had it 4 times at a shop and the same thing happened they couldn't find anything wrong. now it has really gone bad. it no longer shifts you cant get it past 35 miles per hours because the engine would probably blow. i can't take it on the freeway but every shop i took it to said nothing is wrong. i have a year to go on payments on a vehicle i couldn't even drive if i knew this was going to happen i wouldn't of bought it. the dealer i bought it from didn't even tell me that this van had this problem now i don't know what to do. i don't even know if this van is on the recall list or not or is it too late to get it fixed. i started having this problem 6 months after i bought it in july of 2014.

Tl* the contact owns a 2004 ford freestar. the contact stated that while parked, there was a strong odor of fuel outside of the vehicle. the entire fuel tank exhibited rust corrosion as a result fuel leaked from the outer part of the fuel tank. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 81,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle was taken to the dealer to be repaired under nhtsa campaign number: 12v006000 (power train) however, the dealer refused to remedy the vehicle. the contact was then informed that the transmission needed to be replaced. the contact declined. the contact stated that after leaving the dealer, and driving at 25 mph, smoke filled the cabin of the vehicle. the vehicle was taken back to the dealer. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 120,000.

Van just lost all power without any warning while driving down the interstate at 70 mph. after calling ford i was informed that the recall for the torque converter was done in 2011 and now it looks like the same problem again.

My van suddenly went out of gear and the van lurched forward, while driving at about 35 mph. thankfully we were in town, and not going a faster speed or on a major hwy! after coasting to a safe place, we finally managed to get it to go back into gear for a short time. after several attempts, we managed to get it home. it refuses to go into gear now and has been parked since then. i know there has been a recall on the torque converter for this make and model, and those customers have experianced the exact same symptoms as my van. this is obviously a problem with a lot more vans than originally thought and the recall needs to be extended to other vin #s, including mine.

The front subframe is severely corroded. mechanic says it's unsafe to drive. ford recalled 425,000 1998-2003 ford windstars for the same problem. it doesn't appear the problem was corrected.i don't want to wait for it to fail before it's reported and i can't, in good conscience, sell it someone else. is there anything i do to rectify this?

Tl* the contact owns a 2004 ford freestar. while driving approximately 70 mph and suddenly on an elevation, the vehicle shook, decelerated, and lost power without warning. the contact pulled into an independent mechanic's shop where the technician changed the fuel filter. the failure recurred a few days later. the check engine light illuminated. the vehicle was taken to another independent mechanic who did not diagnose the failure. the manufacturer was made aware of the failure and stated that there was no recall. the vin was unknown. the vehicle was not repaired. the failure mileage was 87,000.

The power control module (pcm) gets wet . the car will then exhibit various failures including engine stop, transmission failure to engage, engine code indicators. this can happen when stationary (transmission won't engage ) or in motion( engine will shut off above certain speeds, may be 35-45miles per hour) or the transmission will begin slipping. ford has issued a technical bulletin tsb 06-14-10 on this issue

Tl* the contact owns a 2004 ford freestar. the contact took the vehicle to the dealer to have it repaired according to nhtsa campaign number: 13v081000 (seat belts); however, it was repaired according to nhtsa campaign number: 12v006000 (power train). after the recall was performed, the transmission fluid leaked and the gear shift hesitated. the vehicle was taken to a dealer where it was diagnosed that the transmission failed and needed to be repaired. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 219,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving at various speeds, the vehicle stalled without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the torque converter failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 12v006000 (power train). the failure mileage was 120,000.

Tl* the contact owns a 2004 ford freestar. while driving at any speed, the vehicle jerked back and forth without warning. the contacted received notification of nhtsa campaign number: 12v006000 (power train) and the vehicle was repaired; however, the failure recurred. the vehicle was taken to the dealer who insisted that the recall repair was performed. the manufacturer was made aware of the failure and stated that the recall repair was performed. the vehicle was not repaired. the failure mileage was not provided.

Tl* the contact owns a 2004 ford freestar. while driving 55 mph, the vehicle failed to accelerate when the accelerator pedal was depressed. the failure recurred intermittently. the vehicle was not diagnosed or repaired. the contact discovered that the vehicle was repaired under nhtsa campaign number: 12v006000 (power train). the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 142,004.

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving at approximately 30 mph, the vehicle jerked violently. the contact discovered that a large piece of metal was protruding from under the rear passenger seat. the vin was included in the nhtsa campaign number: 13v081000 (seat). the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 223,040. the vin was not available.

Ford is recalling 04-07 freestar for third row seat latch striker mounting brackets. i called ford motor company regarding this issue and they said my van is not included in this recall. my third row stowable seat is experiencing corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. and i know that this will not fully latch into its seating position. what can be done regarding this issue. ford motor company gave me a case # number but i do believe that my vehicle should be included in this recall( 13v081000) recall id 92589

Tl* the contact owns a 2004 ford freestar. the contact stated that the rear door latch was loose. the latch required readjustment in order to connect the latch. the contact also indicated that the plastic piece on the rear seat lever fractured and the bottom latch was used as a temporary option to lift the seat up and down. the front passenger side window also failed to open and close. the motor for the window regulator was replaced but the failure recurred and the window on the passengers side still would not open and close. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 120,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle's third row rear seat was unattached to the anchor. the contact stated that the vin was excluded from nhtsa campaign number: 13v081000 (seats). the manufacturer was contacted. the vehicle was not repaired. the failure mileage was unknown. ma 10/5 *cn

Tl* the contact owns a 2004 ford freestar. after inspecting the vehicle, the contact discovered that the third row seat brackets were corroded. the vehicle was taken to a dealer where it was diagnosed that the seat brackets were corroded and needed to be replaced. the vehicle was taken to be serviced under nhtsa campaign number: 13v081000 (seats) but the dealer declined to perform the repair due to excessive corrosion. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 200,000.

While driving my 4 children all but one in a car seat, my car just died without warning, my car starting rolling backwards before i had even realized it shut down. in panic i got the car stopped and put into park and got hazards on and then tried starting car and it fired right back up. i brought it to mechanic to be told its the air filter, changed that then got told its the mass air flow sensor, replaced that then was told that's not it. finally someone said its the pcm!! no one can do it but ford so i called ford, ford says that cannot do it!! go figure, so i am now scrambling for the money and for the parts and for the mechanic to fix this. and from what i can follow from the other complaints its not just me this happening to over and over again. this is a faulty make and should not have to come out of the customers pocket anymore. ford should pick up the pieces.

Tl* the contact owns a 2004 ford freestar. while driving at approximately 2 mph turning into the driveway, the two rear wheels detached without warning. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 210,000.

My car has spent 10 days at ford to be serviced after having the safety recall service for the torque converter performed. the vehicle was behaving unpredictably, sometimes stalling out while idled, stalling out while in motion, sometimes idling with high or low rpms. the dealership took it back in to check the torque converter, they then said it wasn't the torque converter but the throttle body, they then cleaned that and said it's not the throttle body, it's the pcm. the pcm is taking on water from a flawed design of the above pcm where water is retained and eventually leaks on to the connector. this of course is not covered by ford, and can cost up to $1200 to replace. this issue creates a number of different symptoms making it hard to identify the origin of the problem. causing extended stays for maintenance. this should be rectified by ford and not it's customers as there's no way this flaw can be caused by user error, it's a design flaw that should not exist.

2nd time that this has happened. was driving when the van started bucking/sputtering/surging. it would die and then fire right back up just to do it once again. soaked pcm connector was to blame both times. this is obviously a design flaw by ford and needs to be taken care of. i'm glad i was not on the interstate or in the middle of an intersection.

Following the safety recall replacement of my 2004 ford freestar's torque converter my van lost all power while approaching an intersection going approximately 15mph. the vehicle was in motion and there were no indications of a problem (no lights on the dashboard, no odd noises, nothing). the vehicle just lost all power and came to a stop, luckily i was just shy of the cross-traffic. there are major problems with the transmission of this vehicle if it dies after getting the problem part, the torque converter, replaced as a result of a safety recall. upon bringing it back to a ford dealership to have the replacement part reinspected, i was told there are no codes being throw by the computer and the car is fine. clearly the car is not fine if it's stalling out without warning while in motion. i'm very frustrated.

I was driving the vehicle and it was raining outside and as i was driving all of a sudden my car just died in the middle of the freeway no warning ,no nothing just died i almost was rear ended, i took it to a mechanic who said the pcm is not sealed properly and got wet and fried out this is unbelievable that ford would see tons of these complaints like i have seen online same problems and put people lives and their children's lives in danger with this poor manufacturing. what can i do ??? thank you [xxx] vin unavailable information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr*jb

Started sputtering, jerking, and stalling pcm was wet causing all kinds of havic lost power going into a turn and almost went into a ditch ford needs to recall this ongoing problem and get it fixed before something major happens alot of people are complaining and ford knows it is there fault and they have a problem but refuses to take care of it.

I had the torque converter recall performed about 8 months ago. while driving today, the torque converter failed. ford dealerships replaced torque converters with faulty torque converters.

Van will not go into reverse, power windows wont work door locks work strange. pcm module has mosture also hard shifting while in traffic

Accelerating at 35-45mph. loss of power as engine starts a grinding noise and wont upshift to next gear. indy mechanic had to replace/rebuild transmission .recall for torque converter was performed by ford dealer prior to problem.

Tl* the contact owns a 2004 ford freestar. while driving approximately 30 mph, the accelerator pedal was applied and there was no engine power. the vehicle was towed to the contact’s residence. in 2013, the vehicle was repaired under nhtsa campaign number: 12v006000 (power train), but the failure recurred recently because the remedy was insufficient. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 162,801.

Different things are happening. my van idles at a higher rpm. my van doesnt want to crank on the first turn of the key. my van is possibly miss-firing. my front wiper motor has stopped. my alternator was replaced. now my battery light comes on but then may go off. my car shuts off when idles, my battery light is on. nothing but the engine cranked, but battery light is on. my battery was replaced with in 6 months before this. sometimes the side doors decide to open when button is pushed and sometimes they do not. i have been told that the problem is with water getting into the pcm. water should not be able to get into this area. there is not time frame as to how long this has been damaged, but it is a problem. it needs to be fixed. when researching the internet i find that this is almost everyone's answer to their problem, i feel that it is an issue that needs some attention from ford to recognize again. yes sometimes these problems can be due to something else but when all of the other items have been fixed or replaced and it continues then it is a problem.

When driving down the road as vehicle appears to shift from drive to over drive there is a shudder in the transmission. i have had vehicle check by a professional repair facility and been advised that the torque converter is bad. this vehicle does not fall under the recall, although i am having the same problem of the vehicles that were recalled. i am hoping that a revision can be done on this vehicle and all others like can be included in the recall.

Tl* the contact owns a 2004 ford freestar. while shifting from reverse to drive, the vehicle suddenly would not accelerate forward. the vehicle was taken to an independent mechanic, who indicated that the torque converter needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the contact indicated that the vehicle was previously repaired under nhtsa campaign number: 12v006000 (power train) in 2012 for the same failure. the failure mileage was 135,928.

First crack in u shaped steel channel noticed when i took this van in for other recall repairs at yucca valley ford . they notified me and i had it welded . a few months later crack was back had it rewelded and gussets added to restrengthen both sides. lasted six months till i took to tire shop to have front end aligned and two new tires put on. left next day for gig broke one mile from home just past the weld. this van has always been a california car to my knowledge. no rust. same rear axel as windstar. bad design. van is heavy little shit steel channel to hold all that weight is stupid. couldn't believe it was built that way. how come no recall for same axel design on freestar. people apt to die from this stupid design. *tr

As i proceeded to make a left hand turn,@ a permittible speed 25 m.p.h. i could hear noise emanating from the rt. frt. side of the veh. fuel sys. further ck'ing needed. *tr

Transaxle broke while i was in a fastfood drive thru. complete loss of drivability. *tr

Had the torque recall done last august by a local dealership, and while accelerating yesterday i lost all control of the vehicle and the engine stalled, transmission is now shot and the pcm is damaged from the moisture even though i had completed the tsb the dealership advised me of. several sensors kept failing randomly, and would only last about a month. *tr

Stopped at a stop sign and the van would not move. no gears worked. couple days later, it drove fine. couple days later no gears again. (and the torque converter was replaced under recall in 2012) now won't start and dashboard goes crazy after the key is out. with all the transmission problems and the wet pcm problems, i can't believe ford doesn't have to recall these van because of the pcm!! this vehicle is a hazard to drive. *tr

While driving on the freeway at 55 mph my vehicle lurched forward drastically and then stalled. i was able to get it to the side of the road coasting as i was in the outside lane. i could restart the car but only go 50-100 feet and it would stall again. i managed to get it off the road into a parking lot and found out the car wouldn't go into reverse. although i could go forward. i am now being told that there was a torque converter recall for this year and make of car but not for my vehicle. i am being told the transmission will need rebuilt and be at a cost of 3000-3900 dollars. the car has approx. 102,000 miles on it. i was told by the transmission shop this is a common problem with this car even if they are repaired they tend to have problems again. it should be noted that it had snowed a large volume that day and there was a lot of water on the roadway. *tr

Tl* the contact owns a 2004 ford freestar. while driving approximately 40 mph, the transmission began to hesitate and slip gears without warning. in addition, the transmission failed to function in reverse. the vehicle was not diagnosed or repaired. the approximate failure mileage was 92,000. the vin was unavailable.

Tl*the contact owns a 2004 ford freestyle. the contact stated that while driving at approximately 40 mph, the vehicle failed to accelerate. the contact shifted to park and the vehicle failed to shift gears. the contact mentioned there was an internal transmission leak. the failure recurred on multiple occasions. the vehicle was taken to a dealer where it was diagnosed that the transmission failed. the vehicle was repaired but the failure persisted. the manufacturer was notified of the failure. the approximate failure mileage was 70,000.

Turns out there was a recall on the 2004 ford freestar in 2012 regarding the torque converter. here it is two years later and it goes out again. this should not happen. there needs to be another recall on the torque converter and it needs to be fixed properly this time before there is a death from the incident. i had two kids under the age of 3 with me at the time and sitting in the pouring rain, in chilly weather, waiting for a ride home was not fun. fix it ford!!! *tr

Tl* the contact owns a 2004 ford freestar. while driving at various speeds, the steering wheel would momentarily become very difficult to turn. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was unavailable.

Car died in heaver rain on major road. all lights lite on dashboard. problem was water intrusion on ecm. repair cost $957.26. ford dealer in levittown claim the followed tsp on problem 18 months later same problem water damage on ecm. repair cost this time $2695.97. claim there was no tsp on problem. had to show them the tsp and they still are not following it. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the third row seat anchor fractured due to corrosion. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 13v081000 (seats). the failure mileage was 80,000.

Tl-the contact owns a 2004 ford freestar. the contact stated that while an independent mechanic was servicing the vehicle, it was discovered that there were cracks on the rear axle. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 155,000. djr

Transmission went out while coming home from christmas with family on rt i70 just before hagerstown md. lost all fluid from transmission causing entire vehicle to fill with smoke. there is a recall for the torque converter i have since been informed that could cause the transmission itself to fail. however the dealer says only the torque converter is under recall and wants $3000 to replace entire transmission! they have not even looked at the transmission to see what is wrong. their reasoning is that since the fluid came out and covered underside of van then it must be a completely bad transmission. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving at 70 mph, the engine stalled. the failure occurred several times. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was not available. the approximate failure mileage was 150,000.

2004 ford freestar towed to the garage due to a transmission issue. *mw the consumer stated he did not receive a recall letter, until after he had the repairs done on the vehicle. the consumer has full documentation that ford agreed to pay for all expenses directly related to the recall even if the repairs were done by a private business. the vehicle had no forward or reverse movement. the torque converter was replaced. *jb

Tl* the contact owns a 2004 ford free star equipped with firestone bridgestone fr380 tires, tire size: p225/60/r16. the contact stated that while driving 70 mph, the rear of the vehicle began vibrating. after inspecting the vehicle, the contact noticed that the tread had separated from the tires. the vehicle was not taken to the dealer or private mechanic. the vehicle was driven home and the tires were not replaced. the manufacturer was notified of the failure. the approximate vehicle failure mileage was 109,000 and tire failure mileage was 35,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that transmission fluid spewed out of the vehicle and the vehicle failed to accelerate past 45 mph. the vehicle was taken to the dealer. the technician diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 87,822. updated 12/09/14*lj the consumer stated the transmission blew out of the dipstick all over the motor. vehicle came to a stop on a busy interstate almost causing an accident. the dealer would not assist under recall. updated 10/5/15 *js

Message center dims as to be unreadable during daylight driving, making it impossible to read warnings or mileage remaining or service needs. *tr

After a rain van stalled in the middle of heavy traffic and would not restart.after several hours van would not start.i had van towed to a repair shop, pcm was replaced.@present headlights not working properly,air conditioning,horn,seat belt chimes not working at all.local dealership unable to repair.van continues to run rough. *tr

The left anchor of our third row seat has detached from the wheel well, and the seat will not latch to the floor. this problem is covered in ford recall campaign 13s01, but we live in virginia, right over the state line from maryland. our section of virginia oversalts the road, so we face the same issue as those affected by the recall. we would like ford to cover our repairs the same as those north of us. *tr

Tl* the contact owns a 2004 ford freestar. while driving various speeds and attempting to make a turn, the vehicle independently veered in the opposite direction. the vehicle was taken to an independent mechanic. the technician stated that the lower steering shaft needed to be repaired. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 92,238.

. in addition to causing an engine to stall, which may or may not then restart, transmission shift poorly, the vehicle has had erratic power, almost every time there is an inability to shift the vehicle into either forward or reverse. on start up no matter the temp of vehicle the idle rpm is higher than normal in park ! it has been service many many times.. now our transmission fluid looks like pepto bismol !!

Tl* the contact owns a 2004 ford freestar. the contact stated that the transmission failed due to water intrusion. the dealer replaced the clutch and torque converter, but the failure was not corrected. the vehicle was taken back to a dealer who stated that the water penetrated due to a failed car seal. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 90,000.

Driving at highway speed to halfway [xxx] for a picnic. all of a sudden the van lost all power. barely had enough speed to coast to a safe spot. even then there wasn't enough room on the shoulder. driver side was hugging the white line...... information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

The transmission went out all of a sudden and we could have had a accident and get hurt..there has been a recall for our 2004 freestar and we never got it because no one sent it out..we need this van fixed as soon as possible..we are retired and live on a fixed income and we have no way to get or meds or food or doctors appt..we need your help asap. *tr

Once again, ford refuses to acknowledge their vehicle defects. our third row rear seat will not lock in place. the floor latch is corroded and broken and our children can no longer safely ride in our only vehicle. ford recalled many other freestars for this exact same problem but refuses to include our vehicle despite the similarities. our vehicle has now broken down on us numerous times due to power train issues (later recalled), transmission issues (later recalled), and now this safety issue. i am extremely disappointed that they continue to disregard safety for their customers. *tr

I was driving down the road with my kids in this can, and it suddenly stalled.it happened repeatedly every time it snowed or rained. it will also not want to accelerate and jerks or hesitates as you are driving. this can is dangerous!! ford needs to accept responsibility and get this problem fixed! *tr

I was traveling on a busy road last sunday. my van completely shut down with no warning. i had no power steering or power brakes and was almost rear-ended. thank god i managed to get to the side of the road. i started it again and it happened again three more times. i had it towed to jim's auto service and they think it could be related to water leakage onto the computer. i called ford to ask about this and they said that they knew nothing about this but i found information about this problem all over the internet. i asked them how could my mechanic know about this and they didn't?! they told me to take it to a ford dealership. i am 60 years old and babysit my grandchildren full time and i am afraid to drive them in this vehicle! i also do not have the money for major repairs. i hung up with ford feeling frustrated since this could have been a fatal situation if i had been on the highway with my granddaughter. *js

We replaced the torque converter about a year ago, on our own; we were not familiar with the recall on that part. the van started to exhibit same issues a few weeks later. we went to the dealer where we learned of the torque converter recall. dealer stated that this time, it was a bad transmission, he informed us that due to us paying out of our own pocket for the torque converter, he would take that money off of the price of replacement transmission; we had issues with that deal. now, about a year later, the van would not go into gear. we took it to a dealer who gave us a hard time with the three year warranty which came along with the replacement transmission; the van was at the dealer for over two weeks. once we agreed to pay out of our own pocket, we were told that the wiring between computer and transmission was dirty; they stated that it was now fixed. now three weeks later, same issue; we took it to a mechanic who found water in the computer. *tr

I just purchased a 2004 ford freestar from a private seller and i was getting the vehicle ready for inspection and subsequently tag by replacing front and rear brakes, tie end rod and tires. on highway 495 heading back to mechanic shop, the engine cutting off without warning and vehicle stalled and engine stopped running on lane next to fastest lane and many vehicles behind me kept blowing horns and missed hitting me at last minute as this happened suddenly on busiest highway. end of report. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while attempting to park, the transmission failed without warning. the vehicle was taken to an independent mechanic, who diagnosed that the torque did not pump the fluid, which caused the transmission to fail. the contact was made aware of a recall notification of nhtsa campaign number: 12v006000 (power train) however, the vehicle was not included. the manufacturer was not made aware of the failure. the approximate failure mileage was 140,000. updated 08/28/14*lj the consumer stated he did not receive the recall until after the transmission failed. the dealer replaced the torque but not the damaged transmission. 20 miles after the torque was replaced the transmission failed completely. the consumer stated the bad converter which caused the transmission to fail. updated 09/17/2014 *js

Tl* the contact owns a 2004 ford freestar. the contact stated that there was a loud abnormal noise coming from the front end of the vehicle. the vehicle was taken to an independent mechanic, who replaced the stabilizer arm and the front brakes but the failure persisted. the vehicle was taken for a state inspection when it was noticed that the bushings around the ball joint was cracked and the bolt fractured within the lower control arm. the inspector also indicated that the frame needed to be replaced and the vehicle was unsafe to drive. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 120,000. updated 08/19/14*lj updated 08/24/2017*ct

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle lunged forward violently and stalled. the contact mentioned that the vehicle failed to shift into reverse or drive. the vehicle was taken to the dealer. the technician diagnosed that the torque converter needed to be replaced. the contact was not included in nhtsa campaign id number: 12v006000 (power train). the dealer stated that the repair was completed under the recall before the contact owned the vehicle, however the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 172,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving at 60 mph, the vehicle suddenly decelerated and failed to accelerate when depressing the accelerator pedal. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure and current mileage was 130,000.

Car history: the transaxle light has gone before when we travel through vt mountains, but turning off the engine and letting it sit, and restarting it, the light would go off. upon getting home safety, our mechanics didn't find anything to repair and so left it be, and would only sometimes see it when we traveled through the vt mountains, a few times a year. all recall repairs were up to date. there were no other symptoms. incident: as we nearing the top of a mountain, the transaxle light came on. unlike the other times, the transmission suddenly failed to be in the correct gear, so unlike the other times, we were very concerned. we pulled over immediately, and as we reached the shoulder smoke began pouring out of the vents. we quickly evacuated our kids, and as we were getting them out we noticed that there was already fire coming from under the hood, near the windshield, on the passenger side. we are so glad our kids were awake, and able to unlatch their own child carseats, and able to get out quickly. the fire spread to the entire van, consuming everything, at a great expense to us. (and others; our accident blocked a significant amount of traffic for about 3 hours.) *tr

Tl* the contact owns a 2004 ford freestar. the contact stated while driving approximately 25 mph, the engine stalled without warning. the vehicle restarted and functioned normally however, the failure occurred twice. the vehicle was repaired under nhtsa campaign id number 12v006000 ( power train) but the remedy did not correct the failure. additionally, after the vehicle was repaired fluid was leaking from the transmission. the manufacturer was notified of the failure. the approximate failure mileage was 97,000.

The back lift gate on my 2004 ford freestar will not latch. the dashboard light indicates a door is open. it appears there is some rust etc in both the mechanism and the bottom stationary latch piece. *tr

2004 ford freestar. consumer writes in regards to vehicle torque converter recall notice. *smd the consumer stated the transmission failed, as she was driving. the vehicle had to be towed to the dealer. after the work was completed, the transmission light continued to come on and go off. also, the transmission was slipping when the converter was engaged. the consumer then received a recall notice in the mail, regarding a problem with the torque converter. the vehicle was taken back to the dealer for the recall work. however, in the winter of 2013, the transmission failed again. the vehicle was to a local repair shop, where they kept the vehicle for three weeks. the mechanic stated the original converter, was still in the vehicle. *jb

Tl* the contact owns a 2004 ford freestar. the contact stated while driving 70 mph, the check engine and trans axle lights illuminated on the instrument panel. immediately after, the vehicle stalled and was not able to be restarted. the vehicle was towed to an independent mechanic. the technician was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was unknown.

Hello my wife and i were driving on a highway at 55 mph,and out of nowhere the transmission failed i:e no notice just quit working.wehad to have it towed back to the nearest town and to spend $3900 to have it repaired!!!@ months later it went out again?/ford needs to step up to the plate and repair this transmission at no cost to the owners.i did alot of checking on this problem on the internet and found hundreds of articles about other people having this same problem wit there 2004 and 2005 freestars.do i have any recourse in this matter ? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

In good weather without warning the engine stalled in traffic. restarted, but the engine ran extremely rough. also the transmission would not go into reverse. managed to get to a independent service shop. there the technician found water in the pcm. dried out pcm and car ran fine. then the transmission light came on. now they found water in the transmission connector. two weeks later the car would often not start, and when it did the transmission would not shift out of first gear. on our third visit they replaced the throttle position sensor (tps). one week later same symptoms, this time tps and mass airflow sensors have failed. the problems are all related to the wet pcm! recall this car, now!!!!! *tr

First time;while driving around a curve going approximately 40 miles per hour, the engine shut off, and lost power, and steering. engine light came on 2nd time; engine bucked at about 40 miles to 50 miles per hour, then the engine shut off, and lost power and steering. engine light came on 3rd time; same as the second time, engine light came on. went to a mechanic who stated that ran the engine on computer, and the code:po741 came up, tcc clutch performance. was told to go to ford for this because of current recall. went online to ford, and our vin came up for torque converter replacement. awaiting appointment on tuesday, june 3rd. at ford dealer. *tr

Tl* the contact owns a 2004 ford freestar. while the vehicle was parked, the contact noticed that the front passenger side wheel was positioned inward. the vehicle was towed to a mechanic, who stated that the front lower control arm became completely detached from the vehicle. the vehicle was being repaired. the manufacturer was not notified. the vin was unavailable. the approximate failure mileage was 76,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that the third row seat failed to latch into its seating position. the vehicle was taken to the dealer, who stated that the third row seat latch mounting bracket needed to be replaced. nhtsa recall campaign number 13v081000 (seats) was referenced. the manufacturer stated that they would not repair the vehicle under the recall because the vehicle was more than five years old. the approximate failure mileage was 68,068.

Tl* the contact owns a 2004 ford freestar. the contact stated while driving approximately 40 mph, the windshield wipers failed to work. the failure occurred four times over a period of two months. the vehicle was taken to the dealer who stated that the smart junction box needed to be replaced in order to repair the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 94,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that the rear hatch door would not open manually. the hatch button that opened the door would only operate intermittently. a private mechanic diagnosed that the door locking devices needed to be replaced. there were no repairs completed on the vehicle. the manufacturer was contacted. the failure mileage was 100,000 and the current mileage was 110,000.

While driving the motor stalls, twice is cut off, the other 2 times is sputtered and jerked but finally started back to normal. almost got hit twice because of motor stalling. our charity (www.donatecca.org) bought the car in feb 2014, since then there has been a loud gurgling sound coming from the dash board, never stops. car does not overheat at all. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 65 mph, the contact suddenly heard a loud boom followed by a burning rubber smell coming from the vehicle. the contact franticly pulled over to the side of the road and first thought she had a flat tire but upon inspection, the contact noticed there was severe corrosion on the rear wheel well wall. the contact took her vehicle to the dealer, who stated that the contact would have to leave her vehicle for 3 to 5 days however, the contact declined. the manufacturer was made aware of the failure. the vehicle was not repaired and the failure mileage was unknown.

Rpm's surge, loss of power while driving, already had recalls done and still having problems, trans axle light comes on when doing highway speeds., i think the recall needs to be on the electrical system and where the main computer is located. the main computer is right beneath the awning for the wiper assembly...lots of potential water damage and many unhappy customers. this is supposed to be a family vehicle and it is more like driving a ticking time bomb. i would hate to be on the highway and the vehicle just suddenly stop. not good ford!!! not good! *tr

Problems with engine since 2005 with jerking, sputtering, engine lockup. transmission locks and jerks, airconditioner stopped cooling and won't hold freon. electrical issues also......has a mind of its own! several trip to the ford dealership, was told "could not diagnose, bring it back if it does it again, we can't find anything wrong with it". the issues are sporadic. drives fine one minute, next thing you know you are stalled on busy hwy. not enough space to list "expensive" problems. extended warranty? that's a joke, waste of $. scariest issue is when it locked up while driving. lost complete control of steering, acceleration, etc. was stranded in middle of road. have disability, very scary & frustrating especially since my husband bought it only a year old so kids and i would have a "safe" vehicle. did not take back to dealership since they'd probably say " can't diagnose". purchased a rebuilt engine had small town mechanic put it in. problems still going on. since there are still so many problems with engine, transmission, electrical, and no air conditioning, i'm afraid to drive it more than 5 miles. it is a very expensive lawn ornament. fyi, my husband had just had to replace the engine in his ford vehicle a month before mine went out, had to sell his vacation time for 2 years in a row just to keep those fords running for our family...he's a public safety officer. ford sold be ashamed. (dates are approximate, paperwork packed up from a move....sorry:-) ) *tr

The van won't start in the morning when left overnight. i have brought a new battery and alternator still won't start. have to jump start the van in the morning. *tt

In november of 2013, our 2004 ford freestar quit working. yes, we had the torque converter recalled and put on back when they had that recall. november was the first time we had this happen to our car. it was raining, and our car would not go into gear, it quit working. what made this bad is that it was on the freeway! my husband put it into neutral, but we still did not have steering capabilities and managed to get us over to the shoulder. we had to be towed to a dealership. the dealership then stated that many people were having the same issue with the electronics getting wet, so he dried it, then let it set for a couple days and caulked it. we thought that would end those problems. not. (note: this had cost us 450.00) then less than 2 months, the same exact thing happens, only this time we are stuck in a shopping center and could not get our car into gear again. we took it back to the dealership to which they replied that we needed a new electric module. how much? $1500.00!!! in less than 2 months, we spent almost 2,000.00! this was done in february. here it is now april and guess what? the same exact problem is taking place again!! we are not alone, there are many people facing the same problems we have had, look around at the boards online and you will see that everyone has the same issues!! some investigations need to be opened or reopened as this is not resolved and lawsuits will be filed if someone gets hurt. *js

Tl* the contact owns a 2004 ford freestar. the contact stated that she received a notification of nhtsa campaign number: 13v081000 (seats) and was concerned for her safety because the dealer stated that the parts were no longer available and in order to repair the vehicle, they would need to either use parts from a different manufacturer or permanently remove the rear seat. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 147,000.

2004 ford freestar. consumer writes in regards to transmission torque converter recall notice. *smd the consumer stated prior to the recall, the torque converter failed. the repair cost was $1,180.83. the consumer requested reimbursement. the consumer asked the dealer was the part installed defective, and he stated it probably was. the consumer received a refund check. however, he was concerned about the part being defective. *jb

I have a 2004 ford freestar that has this exact problem 13v081000. i called the dealer and since i'm in kansas they will not take care of the repairs. i have photos and this is exactly what is described in the recall. my back seat cannot lock forward. this is a safety issue. can you please help. *tr

Wife went to make a left turn at 2 state highway intersection. upon accelerating the van failed to move causing her to be stranded in the middle of this busy intersection. several attempts of shifting finally made it into parking lot. towed vehicle to transmission shop to be told it is the torque converter probably a broken spline. of course this vin# is not part of the original recall even though it has the exact same symptoms and result. *tr

I was driving on the interstate when suddenly without warning the transmission was no longer engaged and it resulted in complete loss of power and i had to coast to a stop in freeway traffic and try to get to the side of the road in time. semi trucks were whizzing past me at 75 mph. i bought this vehicle from the ford dealership in abilene, tx about one month ago and was not told about any recalls to the torque converter. this could have easily resulted in my death. i am highly pissed. why the hell didn't the dealership replace this before selling me this vehicle for 7k? and what will be done about dealerships letting vehicles drive off the lot like this when they knew about the recall and did nothing and said nothing. *tr

Pcm module got water in it. had it replaced by dealer, charged 765.02. now 14 months later car back in dealer for same issue and their one year service warranty has expired. about ready to spend another 800.00 to fix. obviously a design flaw, no question about it. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the transmission would independently switch gears. the vehicle was taken to the dealer, who stated that the transmission would need to be replaced. the vehicle was not repaired. the manufacturer was contacted. the approximate failure mileage was 126,000. *tr

Just purchased this used 2004 freestar. within days the engine would fail while driving. transmission shifting issues. not starting. etc.. had transmission replaced before knowing of recall on that item. still had the issues. pulled out pcm and it was filled with water. installed new one. i live in florida. rainy season. issues happened again within a week. new pcm removed and was filled with water. i myself found the service bulletin about the issue as well as several complaints by owners on the internet. my local dealership walker ford swept the issue under the rug and wanted to charge $900 to find the leak. i showed them the bulletin that they were un aware of. they would not replace my pcm without charging me again. went to another dealership and paid for new pcm and told them to perforce service bulletin. seemed fine until last 6 months. starting to stall a lot. high hum when accelerating and turning. more research online and i found 2 more recalls on vehicle. the pcm issue should be a recall. find out how to permanently fix the issue and perform it for free with a new pcm. *tr

I received recall on my freestar in 2012, on the torque converter, it was fixed but had started to slip shortly after getting it fixed. 16 months later i found myself without any power. i took it to shop and was told it was on recall but since i had it fixed 16 months prior that it no longer was warranted. if they replaced the torque converter with a "fixed" one then i should not have had trouble so soon. ford is wanting me to pay 1800 to fix their mess up.. i wonder what my rights are? *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle was repaired under nhtsa campaign id number 12v006000 (power train). the contact stated that after the repairs and attempting to shift into drive, there was a sudden loss of engine power. the vehicle was taken to the dealer for diagnostic testing, who stated that the transmission failed due to a faulty torque converter. the failure was reported to the manufacturer. the approximate failure mileage was 90,945. the consumer stated the replacement torque converter failed. he stated there were no problems, prior to the replacement. updated 02/05/14..updated 02/06/14 *bf updated 02/10/14 updated 2/12/14*cn

Purchased used vehicle from marshall used cars in sacramento, ca, where reside currently. purchased 05/2011, paid full no loan at time of purchase. purchased add. ext. warranty which was 6months. from the dos til present date; i have paid, and was mislead in all the insurance covering major defects, owner(me) had came out of pocket paying for service to fix warranty parts. now this is the current and serious issue. i am disabled, i have a disable child. my vehicle was reported under vin to ford corporate to notate for service to be check and worked on at local ford dealer. complained about multiple (4) issues. dealership mislead me, and did not perform work. only work they did was replace 1 recall 10/12. after recall service i (owner) recall manufac. made claim, again and then went to dealer. i was turned away...and told to do normal maintenance before putting a service claim in. this is a problem. i am not ignorant to the anatomy of a vehicle. i am very literate on understanding vehicle operations as well as maintaining maintenance. i can say this because i believe i should be aware of every issue so i wont have a disabled vehicle. vehicle mileage applied from the date recall replaced 5800 within the time til i made another claim in oct 2013. took vehicle in, told to check everything. did. brought vehicle back and vehicle was in service dept for week which rolled over to nov 1, 2013. vehichle was dx and found to be the same thing i made a claim about. vehicle has a defected recall part. part was not replaced. and owner is now left with a defect recall part, plus more damage on other parts related to torque converter, fuel line, 3rd bench, front r-wheel hub. i have multiple health appts to maintain for me and my child's disability. my children need to get to school, and i missed legal appt dates from court.

Tl* the contact owns a 2004 ford freestar. the contact was driving 40 mph when the vehicle suddenly stalled. the vehicle was restarted and performed normally. the vehicle was not taken to a dealer or an independent mechanic for inspection. the manufacturer was made aware of the issue. the approximate failure mileage was 80,000.

Took van into dealership per recall for torque converter. received vehicle back 3 weeks later. heard a ticking noise that progressively got worst. made a appointment to return vehicle to dealer and the transmission completely went out as described in recall. no gear engagement in any gear forward or reverse. of course the dealer said there was no relation to the recall and the recall was performed. even the symptoms were exactly as described in the recall description of what would occur if the recall was not performed. ford denied any assistance. the dealership offered us a labor discount if we purchased a transmission yet no warranty for the work unless it was a ford remanufactured transmission at 1800.00. *tr

Driving south on i 75,returning from a week's vacation, in medium saturday traffic the car started to act up. lights, warning lights, gauges, even the temperature and compass started flashing and going on and off. there was an exit a mile ahead when the engine died, right in front of a semi. i had to swerve to the side of the road to narrowly avoid an accident. the car would not start after that. i had to arrange a tow and was left stranded for five days. the ford dealer up north could not get the part for three weeks. now it's at a ford dealer here, by detroit, for over a week. they said it will cost over one thousand dollars to replace the pcm. looking on line i see all the complaints and repairs reported about this car, and you are doing nothing?? after seeing the pcm and the repairs to fix the problem you have to wonder why the brain of the car is in a spot where it can get wet, and why there are holes in the top to let water in? how many problems, accidents,or deaths do there have to be to start a recall????

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving approximately 25 mph, the vehicle independently engaged into neutral causing the vehicle to stall without warning. the failure was recurring. the vehicle was towed to the contact's residence and had not been inspected or repaired. the manufacturer was made aware of the failure. the failure mileage was 55,572.

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving approximately 5 mph, the transmission failed without warning. the vehicle was towed to an independent transmission specialist, who informed the contact that the torque converter was defective. the vehicle was repaired. the vehicle was also previously repaired under nhtsa campaign id number 12v006000 (power train) however, six months after the remedy was performed the failure recurred. the recall repair failed to correct the problem. the manufacturer was notified of the defect. the approximate failure mileage was 76,956 . ..updated 01-10-14 *bf the consumer stated the dealer installed a faulty torque converter, or didn't install it correctly, per the recall notice. the transmission failed five months after the replacement of the torque converter. updated 01/15/14

Vehicle began to lurch, and lose pulling power. engine continued to run, but vehicle had moments of loss of pulling power. rpm continued to remain the same. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 10 mph, the vehicle stalled without warning. the vehicle was taken to an independent mechanic. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 100,500.

Almost every time we start the van, the odometer has all dashes through the reading and the speedometer will not work. after restarting the van sometimes several times it fixes itself. the problem has been getting progressively worse. i have been seeing a lot of information in forums about water getting on the pcm due to a manufacture error, but have not seen a recall for the issue. after removal of the air damn to do minor maintenance to the vehicle water is able to seep pass a misplaced spot weld and drip on top of the pcm unit. damage to the unit causes several issues including the problem i am facing with my van. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the trans axle warning lamp illuminated. the vehicle was taken to an independent mechanic, who diagnosed that the torque converter clutch solenoid was defective. as a result, the transmission needed to be rebuilt and the torque converter needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 145,000.

After driving to the store with my kids i opened the driverside sliding door to get my kids out. the rear quarter window exploded. i could not find anywhere where that it made contact. now their is glass embedded in carseats and child safety seats. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated while driving 20 mph, the third seat anchor point broke sending the seat forward. the contact stated that after inspecting the vehicle he noticed that the failure was due to corrosion. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was made aware of the failure and did not offer any assistance since the vehicle was not included in nhtsa campaign number: 13v081000 (seats). the vehicle was not repaired. the failure and current mileage was 82,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving at various speeds, the front wheels would exhibit a loud, abnormal noise. the noise was most prominent when the contact was attempting a turn. the vehicle was taken to an independent mechanic, who diagnosed that the rotors and hub assembly needed to be replaced. the manufacturer was made aware of the failure. the vehicle was repaired. the failure mileage was 75,000 and the current mileage was 90,000.

Multiple times since april 2013 this vehicle has started stalling at stop signs and traffic lights, when shifting gears the vehicle's gas would have to be slightly accelerated first and then it would move in its gear with force. starting in july all the vehicle's power would cut off at traffic lights and stop signs and would have to be restarted. after receiving notice of the 2013 recall for the torque converter and taking it to a ford dealership, it was then told by a dealership service rep that the transmission would need to be replaced due to excessive fluids from the torque converter affecting the transmission and damaging it. this has taken place sept. 2013. *tr

I currently own a 2004 ford freestar minivan. i have been experiencing start problems for a couple of weeks now. i drove the car about 10 miles to get gas. i turned the engine off to fuel up. i attempted to start the vehicle and it would not start. i called my husband to try to jump start the vehicle and it worked. drove the car 1/4 mile down the road to autozone to have the battery tested. the battery needed to be replaced. the vehicle seemed to be repaired after the battery was replaced. about 5 days after the battery was replaced the vehicle would not start after several attempts. i called aaa to have it towed to the ford dealership for repairs. the aaa mechanic tried to start it before just towing it. he moved the shifter to neutral and back and started to vehicle right up. maybe i did not have the shifter in the proper position? since then, the vehicle has not started up quite a few times....at random times, over the last few days. i was stranded at the doctors office with a no start. called aaa again for a tow again. however, right before aaa got to me....the vehicle started right up. i cancelled the aaa call and drove straight to the dealership for repair. the ford dealership can not find any problem as to why the vehicle will not start. it starts every time for them. the alternator and the starter are fine. the battery has been replaced and there are no transmission error codes being emitted.i have a hunch that this is an electrical problem. it isn't anything else. the ford dealership explained that they took a look at the pcm but could not see any water corrosion. so they did not replace it. so now, i am faced with picking up the vehicle and not knowing when i'll be stranded again because the vehicle will not start. *tr

2004 ford freestar. consumer writes in regards to torque converter recall notice. *smd the consumer stated the first time the torque converter failed, it was replaced under warranty and the all he had to pay was a $100 deductible. the consumer received a recall notice, and the letter stated if the work had already been performed, a refund would be issued. the consumer received his $100 back. however, on august 3, 2013, the torque converter failed again. the service technician contacted ford, to see if any assistance was available. ford denied any financial help.

On the way home from a day trip about 20 miles from home we go thru a busy intersection, about halfway thru we lose all power like it has come out of gear. we are luckily able to coast thru. when we stop engine runs but have no forward or reverse gear. we take it for the recall and they haphazardly fix transmission, now less than 1500 miles later there is all kinds of noise and highway vibration from drivetrain. ford says its not related, but how can that be. i feel its a matter of time before the transmission falls out again. its not right that ford has a known transmission problem with these vehicles but are not fixing them properly. it feels like a scam, they do as little as possible on their recall fix so they can soak you when you have to bring it back.

Tl* the contact owns a 2004 ford freestar. the contact stated while driving 75 mph the vehicle stalled. the vehicle was restarted after 2 hours but did not operate as designed. the vehicle was taken to an independent mechanic who confirmed that a failed seal was allowing water to leak into the trans-axle vent causing a failure to the pcm. the manufacturer was notified of the failure. the vehicle was not repaired. the failure and current mileage was 160,000.

I was leaving my residence in my 2004 freestar when it all of a sudden just cut off. it started right back up and shut off again, started back up drove about 100 yards shut off again. i drove it back to my house as i had barely gotten out of my drive. however to drive it back to the house i had to continually restart the vehicle. next day got in it and it would not go in reverse and in neutral the engine idled up very high. i put it in drive it moved, put it back in reverse nothing repeated this action, heard a loud click and van went in reverse. after a few minutes it seemed to change gears sitting in the drive. i haven't driven it any where, scared to. also we just purchased this van used 10 days ago. dealer said bring it in has a 30 day warranty. did i mention it rained sunday and i didn't attempt to drive it until wednesday and all this started. read on this sight about all the pcm problems after rain. *jb

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 65 mph, the vehicle stalled without warning. the vehicle was taken to the dealer for diagnosis where it was stated that the transmission needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 171,000.

Intermittently, when i am idling in drive (like at a light) with my foot on the brake, the van will begin to surge and lurch forward, sometimes violently. only pressing hard on the brake will keep it from moving forward and causing a crash. sometimes happens in reverse also. the tachometer will surge up to higher rpms and back down as it lurches. sometimes, if it is violent enough, the battery light will flash off and on as if the vehicle is about to stall. seems very dangerous as it could cause an accident with a nearby vehicle. *jb

I lost power all of a sudden through the torque converter. there is a recall on specific freestars, but not mine. i have the same issue as the others. i almost was hit pulling onto the highway by a larger truck. *tr

Starting about a year ago this vehicle shoots gas out while trying to fill up. gas will shoot out all over whomever is putting it in. it also shuts the pump off without being full.this happens every time. *tr

Was driving with cruise control and vehicle started lurching while driving. while in park rpms go up and down. feel like vehicle is struggling. had recall issue taken care of last month. doors also lock when they want to and sometimes windows don't work. always happens after rain. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 55 mph, the vehicle stalled without warning. the vehicle was taken to the dealer for diagnosis where it was stated that the torque converter needed to be replaced. the vehicle was repaired and the manufacturer was notified. the approximate failure mileage was 160,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that after having the vehicle repaired under nhtsa campaign number: 12v006000 (power train), the vehicle leaked transmission fluid. the vehicle was taken to the dealer for diagnosis where the dealer repaired the vehicle transmission again. the contact also stated that the vehicle continued to leak transmission fluid after the second repair. the manufacturer was notified. the vin was not available. the approximate failure mileage was 120,000.

Van started running poorly suddenly, then would not run at all. after shutting down and allowing cool down time, restarted van and it would not go into gear. ran well in park or neutral, but shifting into any gear would "clunk" and the engine would immediately quit. after 5 days of troubleshooting, traced trouble to engine pcm after reading in on-line forums about it. found pcm wet and pins on pcm and contacts on wire harness corroded and green due to water leaking past cowl-to-body seal. the pcm connector is not sealed, so if water does drip on it, it is dripping directly onto back side of the contacts and ford did release a tsb about this issue but not a recall. tsb says to remove some plugs from body (my van is severely rusted in one of those 2 spots), seal around clips that hold plastic cowl to body with silicone sealant and add additional weather stripping on the outer edges of cowl to try to prevent water. i had to replace my pcm. had my wife been on the highway when this happened, there would have most certainly been an accident or injury. *tr

Ford issued a recall for loss of forward power due to a torque converter issue. my vehicle did not exhibit the symptoms but i decided it would be a good idea to have it done, i was planning to keep the vehicle for a while. the dealership said it would take 2 days. they had vehicle over a week. that was december 2012. they had a problem; they did not tell me. not long after getting the car back, i knew something was different, i could not put my finger on it. sometime in april/may 2013 time frame, i had a couple of incidents where the car would not go forward. i stopped, put the car in park, then drive and i was ok. i thought it was a linkage adjustment issue. then in june, it failed while going up a hill on a very busy road. i turned into a driveway, back out, and went down the hill and limped to the dealership. my car was exhibiting the exact same symptoms of the recall. the dealership said it was due to a rotted dipstick housing assembly and that my repair bill was over $3500. i let car sit because i don't have money. after stewing about this for many weeks, i contacted ford to complain. in december, the mechanics who worked on the transmission would have had to disconnect the dip stick housing. they had to know it was rusty and may have even damaged it to the point of allowing water in. they ignored that danger. since the symptoms of the issue are exactly the same as described in the recall, there is the possibility that ford is not being honest about the real source of the problem. additionally, how many of their model lines use the same material for their dip stick housing. if this happens on a heavy interstate, this could result in a multi car pileup and death.

Tl* the contact owns a 2004 ford freestar. the contact stated that while the vehicle was unoccupied and in park, it erroneously rolled away and crashed into a house. there were no injuries and a police report was not filed. the vehicle was not diagnosed or repaired. the manufacturer was contacted about the failure. the failure mileage was 178,000.

Stop running sometime would start,then wouldn't start,took to a shop they said look at it been submerged or under water,at eclt plug where,wet with water,said it wood need new wiring harness, possible computer box..at cost of $1200-1500 part and then there labor..here in kenai alaska..got to fixer if i want to do this...i bought this used here came up from the south ,arizona, done car fax all good. *tr

In september 2012 i took my 2004 free star into ford dealership to have the torque converter replaced due to a recall. now i get a transmission chatter. i took it once again into the dealership for a recall on the 3rd row seat and asked them after completing the recall if they would check out the chatter. they at first told me it was a misfire...that possibly the plugs and/or wires needed replaced. i obtained a cost for that and then asked them to complete the job. they called me back in an hour or so and told me that my problem was a much bigger problem. they said my transmission had water in it. my husband checked the fluid and yes it has a milky appearance. the dealership is the only ones who have removed my transmission when they done the torque converter recall the previous fall. now i learn that there is some sort of seal in which water can seep into the transmission. what's up with that and why hasn't there been a recall on this seal. *tr

Backdoor won't unlock and now door won't close or lock. *tr

2004 ford freestar. consumer writes in regards to wheel well rusting recall notice. *smd the consumer stated rust developed on the driver's side door in 2010, at the time the vehicle was purchased, the consumer bought amor protection for rust. the consumer put in a claim, and the vehicle was repaired. however, one year later, the rust returned, only this time, the consumer was denied a second claim. a couple of years later, the third seat bracket fell apart. the consumer received a recall about the wheel well rusting. the consumer made an appointment at the dealer. the dealer informed the consumer, as they were cutting away at the rust. it was discovered the frame was also rusting, and it was dangerous to drive the vehicle, or to even try and fix the rust problem.

Ford motor company appears not wanting to honor its own recall letter 11s25 torque converter replacement. on june 2009, i took my vehicle to a repair shop and they replaced the transmission, it was unfortunate as my extended warranty has expired. fortunate for me at the end of last year i received that recall letter which at least would cover part of my cost. i took the letter ford motor company had sent me along with repair shop invoice totaling $2,228.00, replaced transmission warranty and receipt slips to a local ford service center on may 2013 and still by aug 2013; there had been no check issued as the service man told me or calls until i got with ford national 1-800 number. only then and more than 60 days later i received a call from the local service center asking for more documentation. now ford local service center told me that it was up to ford motor company to work with the issue and ford motor company told me it was my ford local service center. i am confuse thought they both work for each other i do not know what is going on here. but certainly want to get this resolve. can you help? ///// my problem with the power train started on june 2009 while i was driving my son, for a scheduled outpatient operation. it happen on a two lane portion of the street at about 400 fts or so from a traffic light, my mini-van all of the sudden loss power train, the engine was still on and with the vehicle momentum i drove it to the side off the street. the engine was on, electrical ok, but no moving forward or reverse, it felt like it was in "neutral". we had it towed to a reputable auto repair shop on the same street were the vehicle left us. *tr

Have chatter coming from transmission ayear ago the input shaft failed and we had a recall repair made it is doing the same thing again there needs too be a recall on the transmission s in these vehicles immediately . *tr

On april 28th 2006 i was on my way to work, stopped at a red light, proceeded to make a left turn, my van would not move forward of backward. i had to call for a tow to take my van to a dealership. the dealership told me i had to pay $75.00 in order for them to tell me what was wrong with my van. they diagnosed the problem and told me it was my transmission, that the torque converter had played out.the total charge was $2817.38 + 75.00 dollars.i made a call to ford motor co. to see if there was a recall on the transmission of the ford free-star , they told me no. *tr

Was driving about 35 miles and hour when i turned and went up a slight incline...engine sputtered a bit then i turned into parking lot, heard a loud noise like engine revving up and then it just died. lost all control of vehicle and luckily coasted to a spot where no cars were. i let it sit for a moment, started back up and it was revving up again and rpm's were going up drastically. tried to put in reverse and it would not go, shifted to park again and it revved back up. turned off let sit again...then started, was able to reverse but with loud noise and revving of rpm's. drive a small amount and it died again and would not start back. had pcm replaced about one year ago. not sure of problem. still waiting to get it towed. *tr

2004 ford freestar. attorney representing consumer writes in regards to torque converter output shaft failure recall notice. *smd the consumer received a recall notice in march 2012. the notice stated the parts were not available, but would be available in the second quarter of 2012. the consumer received another letter in october 2012, stating the parts were available. an appointment was made for december 26, 2012, even though the consumer did not experience any type of failure, he still complied with the recall. two days later, the consumer received a call from the dealer, stating the recall had been completed. however, on january 4, 2013 while driving on the highway, the consumer experienced a sudden loss of power with no warning. he soon discovered the vehicle would only go forward, as there was no ability to go in reverse. he immediately drove to the dealer, where an inspection was performed and it was determined the transmission was beyond repair and would need to be replaced. ford stated the failure of the transmission immediately following the recall was a coincidence and they would not offer any assistance.

Bought car nov 2012 from truck junction and from the day we bought it the car stalled ran ruff wouldn't start. gave us the run around while under warranty now ford says pcm wet n ruined from day one. i've had a broken van in my drive for 8 months what the [xxx]how can ford make a product that is this bad with no recall [xxx] american products this is [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle was included in and repaired under nhtsa campaign id number 12v006000 (power train). the contact stated that while the vehicle stalled without warning. the contact had to stop and wait some time before being able to restart the vehicle. the vehicle was taken to the dealer for diagnostics, who stated that the transmission failed due to a faulty torque converter. the failure was reported to the manufacturer. the failure and current mileage was 98,000. updated 8/26/13 *cn the consumer stated the problems started after the dealer worked on the vehicle. updated 09/05/13

2004 ford freestar. consumer wants to know if there is any information of defects on vehicle. *smd

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 50 mph with the cruise control activated, the cruise control failed to disengage. the vehicle was taken to the dealer for diagnosis where it was advised to the contact that the cruise control switch needed to be replaced. the vehicle was repaired but the problem persisted. the manufacturer was notified. the approximate failure mileage was 80,000. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 65 mph, the vehicle began to decelerate. the contact noticed smoke from under the hood. the contact stopped at a side and noticed transmission fluid was leaking. the vehicle was towed to the dealer, who stated that the transmission failed. the contact referenced nhtsa campaign id number: 12v006000 (power train) for which the vehicle had been repaired under in 2012. the failure and current mileage was 125,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that while attempting to have the vehicle repaired under nhtsa campaign number: 13v081000 (seats), it was determined that the rear wheel wells were corroded due to water penetration and were unable to support the recall remedy. the vehicle was not repaired. the manufacturer was contacted about the failure. the consumer stated the rear latch 3rd row seat fell off, due to it rubbing against the rear tire.

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 65 mph, the engine rpms raced as the vehicle began to decelerate independently before stalling. the vehicle was towed to the dealer where the torque converter was replaced under nhtsa campaign id number: 12v006000 (power train). the failure was not corrected and the vehicle remained inoperable. the failure was reported to the manufacturer. the vin was not available. the failure and current mileage was 127,857.

While my husband was on his way home from work he came upon a red light. when the light turned green again he attempted to accelerate but the van would not move. he turned the ignition off and then on again and the van still would not move. all of this occurred without any warning, no lights flashing or any kind of unusual sounds. after having it towed to the dealer we purchased the vehicle from we were told that the van had an electrical problem that needed to be handled at the ford dealer. now what i have been told is that the electronic computer module was the problem and needed to be replaced. this repair cost us $1200 dollars after having the van for just under five months. we are paying close to $13,000 for this van and were not able to drive it safely for at least six months without repair. someone should protect the consumer a little better than they are. this is devastating for my family considering this is our first vehicle and we are still inexperienced with the was dealers prey on their potential customers, ford should be ashamed of how they treat the people who are the one's who keep them in business. i think people should take a stand to refrain from purchasing ford vehicles until they take consumer safety seriously. there should also be a law which states that any used car dealer disclose recall information to the potential buyer before a contract is entered into. the type of problem that we have could have ended in serious injury or death had this happened on the highway. *tr

The transmission is slipping in and out and very sluggish and no power, backfiring and smells very strong of gas fumes. has been going on for a few weeks. i was driving on the highway and it slipped out of drive and lost power. i had to slow myself down at a pace to turn the van into a safe area off the highway i was traveling at the speed of 60..very scary ...the van would not move. i had the van towed by a friend at the cost of $65.00 (he saved me a lot of money ) which was not offered back to me from the dealership.... i didn't know abt the recall or the pcm problem until i was looking for info on ytube..i called my dealer where i had bought the van( and it is paid for) when i talked with an advisor he said for me to have it towed to the dealership and they would look at it. i refused to pay for the tow (they did do that at least) he called me and said that the torque converter was under a recall and they would replace that part...3 days later i went to pick the van up and it still wasn't driving right. still loosing power and gas smell and it felt as if the transmission was slipping still. it was a saturday and the lady helping me knew nothing couldn't even find my paperwork and had to call the advisor. she said to call him back on monday so needless to say i tried to drive the van and it just wasn't drivable so i parked it.. was afraid it might do more damage if i didn't. on monday i called and spoke to the advisor and he informed me that they only did the recall part as i had requested to be done. he also said the tech told him that the van needed a lot of work. i in return ask why they didn't check out all of the problems and his answer was we did the recall and that's all we can do unless i wanted to pay $100.00 for a diagnostic .so needless to say my van sits until i can pay or ford does something to make this right. the ball is n your park ford. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the air conditioning would not cool the inside of the vehicle. the contact took the vehicle to the dealer and the dealer added freon, but it did not correct the problem. the dealer also stated that the compressor was operating properly. the contact stated that the air conditioning did not seem to truly start working until the vehicle speed was at 40 mph and above. the vehicle was not further repaired.the vin was not available. the failure mileage was unknown, but the current mileage was 140,000. *tr

Bought this van at 37106 miles. van serviced for steering rack, struts, swaybar links and springs at approx 68000 miles. the steering rack needed to be replaced twice. spent over $2000. miles now are 70015 and steering problems have resurfaced. i had a dodge caravan that gave me over 86000 miles with minimal repairs. i will never purchase a ford product again. *tr

I had my vehicle to the ford dealership on a recall for the third row latch/corrosion issue. while in the process of doing the repair, the service dept. found massive undercarriage corrosion, in which other parts of my car were disintegrating & falling apart, such as the starter and the engine mounts, as well as parts of my exhaust system. while my car was on the premises there were also two other freestars with similar amounts of massive corrosion on the body of the vehicle, particularly all of the doors. my vehicle is only 9 years old and has been taken care of with regular maintenance and should not look 20 years old with the corrosion that it has accumulated. i also have a large, visible crack in my wheel well in the rear passenger area caused by corrosion and my vehicle may not pass inspection. i have been in touch with ford motor co. and they seemed only casually interested, but did give me a case file # [xxx]. they report that there is currently no recall on any of the peripheral corrosion problems and could not guarantee that there would be a recall on this. the supervisor at the dealership expressed to me that he has seen at least 6-8 other freestars with the same corrosion in the same places. my car is rotting from the inside...presently when it rains, my front passenger door accumulates water inside, which eventually drains itself out through the corrosion underneath that panel. please help me to force a recall on this issue so that i can get my car repaired in an appropriate manner and feel safe in driving without worrying that my vehicle will disintegrate underneath me from this massive corrosion problem. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Recently had the transmission torque converter changed under recall. today it was running rough, and would stall out. it was a dangerous situation as i was in heavy traffic at the time. it seems that this problem. has happened to many other owners of the same car. *tr

Purchased car in nov 08. in dec 09 had transmission rebuilt (remanufactured by ford) in june of 2013 needs transmission again!! went in to ford dealership and asked for all paperwork. found out this will be the 4th total transmission in the life of my very well maintained car! warranty history stated nov 07 overhauled transmission 43085 mi dec 09 rebuilt remanufactured transmission 64858 mi june 2013 torque converter recall done 88658 mi dealership called ford recall line, did not fix neutralizing problem with transmission. ford stated it must be an internal transmission problem not covered by recall. so i called ford motor company and they will not do anything!!!!!! recall the unsafe bad transmissions made by ford motor company!! *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving approximately 35 mph, there was a sudden loss of motive power with no warning. the vehicle was towed to a dealer where it was diagnosed that the torque converter and the transmission pump needed to be replaced. the manufacturer was notified of the failure and stated that the vehicle was included in nhtsa campaign number: 12v006000 (power train) but the repairs did not include the transmission pump. the vehicle was repaired. the approximate failure and current mileage was 126,000. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the check engine warning lamp illuminated. the contact mentioned that the vehicle failed to start. the vehicle was taken to the dealer. the technician diagnosed that water was seeping into the connector and causing a shortage however, the technician was unable to provide a remedy. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 150,000. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that there was a gaping hole in the rear wheel well, causing the third road striker and latch to fracture. the failure prevented the third row seat from locking into place. the vehicle was taken to the dealer and repaired under nhtsa campaign number: 13v081000 (seats) however, the technician notified the owner that the water damage caused mold and corrosion to form in the quarter panel, seat belts, left third road seat and the carpet. the manufacturer was made aware of the failure but did not offer any assistance since the additional repairs were not included in the recall. the vehicle was not repaired. the failure mileage was 87,000 and the current mileage was 88,000.

While driving my son to school, vehicle stalled at 45 mph and engine died. got vehicle started again, died again, managed to get vehicle back home. this issue has been happening intermittently ever since with no warning engine will die while driving vehicle. i have been advised by a mechanic that this is due to the pcm getting wet repeatedly. after researching issue on-line, this appears to be a design issue that ford should address immediately before it results in a fatality. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the steering wheel became increasingly difficult as the vehicle abnormally pulled to the right. the vehicle was taken to a dealer for diagnosis and the contact was informed that there was probably something wrong with the front end suspension. the manufacturer was notified of the failure. the vehicle was not repaired. the failure and current mileage was 174,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving approximately 10 mph, there was a loud noise coming from the front end of the vehicle. the vehicle was taken to a private mechanic where it was diagnosed that the front hub, rotors, and wheel bearings needed to be replaced. the manufacturer was made aware of the failure but stated that nhtsa campaign number: 04v446000 (wheels) was expired. the vehicle was not repaired. the approximate failure and current mileage was 54,000. *tr

Was going to accelerate and when i did the vehicle just stopped going, the vehicle did stay on no lights no warning i coasted to side of road. stopped then tried to go again and the transmission would not engage. tried all the gears and nothing would engage had to call tow truck to come get it now waiting on mechanic to tell me what is going on! *tr

Hi i am [xxx] was out friday at about 5.30 when my 2004 free star van started acting up it cut off 3 time right at a light this is [xxx] just got the van 6 mos ago for 9,300 at a ford dealer in lexington nc .maybe going to quit buying ford ect car van what ever had to call my dad to come help me the van would not run or start because of the pcm box had water on in it .now ford don't want to do a [xxx] thing but make me pay more money just got the van for 9,300 now got to pay 1,2600 at a ford dealer in whiteville nc i don't have the money but my dad and bother is going to pay for it to get fix this time maybe sale the [xxx] 2004 free star van soon i don't want to but if i don't sale it may happen again to me .ford need to recall this [xxx]now before someone get killed i when down the road and could not control my van and now i have brakes went out to ?????look ford send me my money back 1,12200 to me in whiteville nc 2872 to [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

My van would not go in reverse , when it finally did it kept dying . took to ford dealership the problem was the computer brain cost 1100. 2days later the exact same thing. the problem is sudden leaving u stranded with no warnings. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the rear door latch would not release for the door to be opened. the vehicle was taken to the dealer for inspection of the rear door latch. the dealer was unable to release the door latch due to excessive moisture. the dealer attempted to repair the vehicle under nhtsa campaign i.d. number 13v081000 (seats) but to no avail. the contact had to take the vehicle to a second dealer to have the vehicle remedied per the recall. the failure mileage was 154,430.

Traveling at 55 mph, vehicle suddenly lost forward motive power in traffic. vehicle would not shift into reverse or drive. vehicle was stalled in neutral. had to shut off the vehicle and restart after several minutes. drive engaged for two minutes, then lost power again. vehicle had to be towed to ford motor company where the torque converter was replaced per recall. vehicle will still not engage in forward or reverse. ford technicians said they are unsure of the problem, that the recalled part should have fixed the issue. *tr

As i see this is a very common problem with all model year freestar vans. water leaks onto the pcm and shorts out then your van won't run or if it does not very well. mine won't start and gives all kinds of random mil codes. was diagnosed with water in pcm. plain and simple ford needs to issue a recall for this because all the vans have it or will get it. *tr

My wife was driving kids to school on the highway and without warning the car vibrated excessively and died. there were no injuries although all were very shaken. i had the vehicle towed to jackson ford where there was a recall on the torque converter. jackson replaced the torque converter and test drove the vehicle. they contacted me to tell me that the recall work was complete and that they had another repair for a cam positioner to do but they had to order the part. the next day i was informed the part had came in but as they were pulling the vehicle in the shop it lost forward movement again. i asked them if they were going to repair this and i was told that they thought it was an internal issue and it was not their responsibility. if i wanted it repaired it would cost $3800.00. i contacted ford motor company and their representative also said that the torque converter was what was recalled not any internal issues with the transmission. ford motor company also told me that any further repair would be my responsibility. my argument was that the vehicle loosing power while driving at highway speeds and vibrating aggressively is what most likely caused any other damage. ford motor company and the jackson ford dealership disagree. *tr

On christmas eve 2012 we drove to our parents house we heard something rubbing against the rear driver side tire. when we investigated what was going on we found the 3rd row seat latch had almost detached but was rubbing against the tire it eventually fell off as we tried to get it to reconnect. we received a recall letter in april but was unaware of the potential danger that driving like this for 3 months had caused . at repair shop vehicle would not pass insp due to rotted wheel well and springs also rotted we called local dealer for appt on recall. to my dismay a couple of things that are very concerning to me occurred i received a call later that day from the dealer stating that they where having problems with ford company itself the latch had fallen off and they had the parts to replace it but they could not attach it to the rear well because it was rotted and not only that they also told us the springs could fall out and collapse the rear suspension if it was driven again when they told the ford representative this they said just weld a metal piece over the well wheel and just attach it on their dealer declined because this would still be a dangerous situation to drive because of the rear springs if driven could drop the whole rear suspension while driving ford rep said not our problem you need to complete the recall and the customer has to pay for the springs to be repaired . this is totally unacceptable to me it obvious that the latch situation and corrosion has caused this whole problem to have them try to have the dealer put in effect a bandage on the situation and let my family risk there life driving this van is corrupt to the core. the dealer was able to get the area ford rep to come out and look at the vehicle in the next couple of days. but i cannot emphasis more what they tried to do today was without question unethical . *tr

While driving to take my husband to work in the rain my wipers began to slowly lose power and slow down, then my radio shut off, my head lights began to turn off then off then they loss power, finally my dashboard began to have the oil light and abs light and emergency brake light come on, then the battery light turned on i took it to a mechanic and they said it something electric and maybe the pcm i contacted ford and they said they have no recall for that and can't help me unless i want to pay out of pocket. my mechanic also said they have seen many other ford freestars with this problem as the van was made that the pcm is locatedwhere water comes in with rain and ruins them. we are afraid that an electric problem may cause a misfire and even a fire to the vehicle.this is my only vehicle i have and strongly depend on it since i am 6.5 months pregnant and have a 2 year old and am afraid of being stranded somewhere with him. had i known that this car was so unreliable and irresponsible for their mistakes and un willing to help, i would of purchased a foreign car with better warranty and quality as well as better service. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the transmission would sporadically slip and the vehicle would stall sporadically. the contact received notification of nhtsa campaign id number: 12v006000 (power train) and took the vehicle to the dealer for the fulfillment of the recall service. the torque converter was replaced however, the repair did not correct the failure. the dealer stated that the transmission fluid was burned and the gears were affected by the failure. the vehicle was not repaired a second time to correct the initial failure. the current mileage was 170,000 and the failure mileage was unknown. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that after starting the vehicle he was unable to shift out of park. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 152,000 and the current mileage was 158,000. *tr

The latch on the rear of the van has rusted closed on three separate occassions. it is presently rusted shut and the back hatch doesnt open as a result. there is a recall on the third row seat due to water leakage from the rear tire well. this has to be related as the carpet throughout the van gets wet. even the front drivers seat where it attaches to the floor is soaked, posibly leaking from front tire well.and all the way down the interior of the car to the third row. there is also a short in the dash lights due to water leaking into the dash area. the car radio stays on when it feel like it and you have to hit the drivers window button for the radio to shut off otherwise it drains the battery and the car will not start. the car was at the electrical shop a year ago and could not find the problem. *tr

In 2010 for no reason the traction control light was coming on. after 2 visits to the dealer they replaced the abs module and switch on the master cylinder. the problem seemed to be resolved but once in a while the light would come on. now it is happening more frequently and the abs activates for no apparent reason (dry road and normal braking) which i consider a safety hazard. *tr

Had the recall work done on the torque converter end of august beginning of september 2012, upon return of vehicle have had nothing but problems. last thursday april 4 the vehicle suddenly lost power while going through an intersection. friday did the same thing 3 times in less than 20 minutes of driving. replaced alternator, belt tensioner and belt. mechanic asked what it did, then said it might be the torque converter. he checked power steering, and water pump they are fine. not sure how a part less than year old could go bad. when my vehicle went in for recall was perfectly fine, since it's return is has been running horrible and nothing seems to really fix it. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 10 mph, the transmission became seized in neutral. the vehicle was towed to the dealer. the technician confirmed that the failure specified on nhtsa campaign number: 12v006000 (power train) was not the problem the vehicle was experiencing and was unable to diagnosed the failure. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 184,000. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that he received notification of nhtsa campaign id number 12v006000 (power train) and took the vehicle to the dealer for the completion of recall repairs. the dealer performed a diagnostic test and advised that the recalled component had been repaired. one month later, the vehicle became hesitate between shifting gears. the manufacturer was contacted and offered no assistance. the failure mileage was unknown. the current mileage was approximately 194,000. the vin was unavailable. *tr

Our 2004 ford freestar stalled, and then surged after accelerating from a stop. the next day the check engine light came on. we took it to a local ford dealer, capital city ford in indianapolis, who in indicated the code was for a fuel pump problem. we paid over $800 to have the fuel pump replaced on december 27th. in late february the van began to stall and surge again. we suspected the same problem. it continued to do this off and on for the next two weeks and on march 8th the check engine light came on again. we took it back to the same ford dealer and they said the initial code was for the same error, but when another mechanic/technician checked the code it came up with a different problem. we were advised that the there was "moisture" getting into the pcm causing the problem and not only was it causing the engine to stall, but was giving wrong error codes. the replacement of the pcm was estimated to be a +$1,000 cost. we were advised that it "seemed to be" a design flaw in the location of the pcm in that it is in line with the waterflow from the windshield. after much research on the internet on this issue, it appears it is a long-standing issue with many owners of this vehicle and even with replacement of the pcm the problem will happen again due to the design flaw. the safety risk related to engine stalls due to the failure of the pcm is unacceptable. the failure of the dealership to identify this well-known problem and charge us for a repair (fuel pump) that was unnecessary is unconscionable. *tr

This is the fourth time power train control module has gone out during rain event. this time was on a highway traveling at 45mph with passengers. the result was intermittent engine shutdown, loss of steering, and forward motion. this module has been replaced 3 other times. two times in 2011, and two months ago in 2013. *tr

Check tires & traction control off light comes on daily. *tr

Letter from senator corynyn on behalf of constituent regarding her 2004 ford freestar that lost power, and receive an alert regarding her recall notice 11525 (torque converter), and believes she should be reimburse for her payments. *smd the consumer stated she submitted her original receipts for reimbursement, but she only received $50.00. the consumer would like to be reimbursed for the towing and diagnostic charges.

I was sitting at my son's bus stop this morning waiting on the bus. i had the van running cause it was cold...but i had it park. then all of a sudden...all the lights on the dash board came on...the engine shut off and then started back up. this happened about 6 months ago while i was driving. it was really strange. back in aug. of 2011..my torque converter went out...thought it was my transmission. no warning at all that anything was wrong except for it missing a little. engine light never came on. got torque converter replaced due to a recall in jan. of 2012; about 6 months later...it starting missing alittle again. without the engine light coming on...nobody can tell me what the issue is. any ideas what this may be??? *tr

I drove my car to work in the morning. at 2pm, i tried to drive, but could not. the car started, but i could not move forward or backward. i had no symptoms that a problem was about to happen before this. when the tow guy came, he moved the car by hand with the engine running. he was able to drive it a tiny bit sometimes forward and sometimes back, but sometimes not at all. we towed it to medford ford where it was diagnosed as needing a whole new computer brain. they said there was "moisture" on the computer. the estimate for repair is $1,042 plus tax. i told them we had the brain replaced 15 months ago (on 12/8/11); they said there is only a warranty for 12 months. they said that this vehicle is "notorious" for this problem. see my registered complaint on the 12/8/11 incident (safercar.gov odi no.: 10503670). i have totally broken down in this vehicle 5 times, each for major repairs. (see also, my safercar.gov odi no.: 10397445 for my experience with torque converter failure.) *tr

I am writing about this 12/8/11 incident today, because this happened to me again! on 3/14/13 (i will enter a separate complaint the 3/14/13 event immediately after this one is registered). in both cases, the entire computer brain had to be replaced, each time costing over $1,000. 12/8/11 incident: while driving, i found the gas pedal was not responding to acceleration. a symbol lit up on the dashboard. having experienced a torque converter failure 8 months before (safercar.gov odi no.: 10397445), i worried that this might be transmission related again. i was losing movement, but the engine still ran, and coasted into a vacant lot. while waiting for a tow, i found that i could sometimes drive forward or reverse a bit (a few feet), but sometimes i could not. the mechanic had to replace the computer brain. he bought the part from medford ford, in new jersey. i can locate the exact cost of the repair at a later time, but it was approximately $1,000. i had no significant symptoms ahead of time, which would lead me to believe that i was about to break down. i have totally broken down 5 times in this vehicle, each for major repairs. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that water was building up in the wheel well brackets for the third row seats. as a result, the seat exhibited rust and corrosion. in addition, the rear seat anchor plate was completely detached from the vehicle. the manufacturer was notified of the failure, who advised the contact that the vehicle was not included in any recalls. the vehicle was not repaired. the failure mileage was 144,000.

Cpsc#i1320440. 2004 ford freestar. consumer stated after driving the car in the rain, a few days afterwards the vehicle spurts and shakes violently. *ln the consumer also stated the check engine light would come on and flash. the vehicle also jumped when accelerating and vibrated while at a stop. the consumer stated as soon as she drove the vehicle in the rain, the problem started again. the vehicle then stalled while in park.

2004 ford freestar. consumer requests reimbursement for torque converter recall notice. *smd the consumer stated he received a call from the dealer informing him, he could bring the vehicle in, to have the torque converter replaced. the consumer stated in june of 2008, a few months after the three warranty had expired. he experienced a sudden loss of engine power while driving. the vehicle was taken to the dealer for an inspection, and it was determined the torque converter had failed. the consumer paid $ 2761.17 to have the torque converter replaced. *jb

The problem is the same that is described in ea12003. the attaching bracket for the rear seat fell out while the seat was folded into the floor. it became lodged in the inner portion of the rear wheel assembly. if this would have happened at high speeds, somebody could have easily been killed, by the rear wheel becoming restricted or this heavy plate bouncing down the road at another vehicle. the bracket is a u bracket attached to a plate that is welded flush to comprise part of the wheel well. to temporarily keep from losing the bracket, i held the bracket in place while setting the seats upright again so that the seat itself is holding the bracket in. there is now water from the road getting up into the passenger compartment. i hope that ford issues a recall or offers a bolt on replacement soon. i've been mostly happy with this vehicle otherwise. (there are no other prices rusting or falling off obviously). *tr

2004 ford freestar ses i changed the rear brakes on 1/20/2013 noticed the left rear wheel was rusting out. today 2/24/2013 went to install a car sear & noticed the bench seat in the back was rocking slightly. the anchor point on the left rear is rusted out and moving. upon inspection i noticed that i can see down to the ground where the anchor point has rusted out. i have had to replace numerous parts on this van over the last two years. to date i have replaced: 3 ignition coils, (this is the main problem whenever heavy rain or snow has happened and i start to throw misfire codes), 3 camshaft position sensors, 2 driver side window controls & motors, (the window doesn't want to work half the time so we leave it cracked open with the rain guards), an egr valve, and a clockspring. i have never had so many problems with this vehicle in such a short amount of time. *tr

Severe rust issues plague the frame, jack points, and rear frame (spare tire storage area). the spare tire wheel looks as if it has never had paint on it there is so much rust. we just purchased the vehicle a few days ago and are currently working with the ford dealer to hopefully get the problem corrected. we did not realize the severe rust issues prior to purchase. *tr

Tl* the contact owns a 2004 ford freestar. the vehicle was included in and repaired under nhtsa campaign id number: 12v006000 (power train). the contact stated that after the repair was performed while driving approximately 35 mph, she heard a loud rattling noise. the contact inspected the vehicle and noticed transmission fluid was leaking. the vehicle was towed to the dealer for diagnosis. the technician stated that the torque converter had caused damage to the transmission. the transmission would have to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 155,452.

Power train:automatic transmission:control module (tcm, pcm) vehicle speed control the pcm shorted out because it got wet through the cover of the hood. this appears to be a relatively wide-spread problem and if not addressed and repaired correctly, it could happen again. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 55 mph, the vehicle stalled without warning. the vehicle was taken to the dealer for inspection and they stated that the computer module and the coil pack needed to be replaced. the vehicle was repaired but the failure recurred four more times. the manufacturer was notified but provided no assistance. the failure mileage was 65,000.

The panel that the latch is bolted to was corroded and came of leaving no place for the latch on the drive's side to attach to. *tr

Tl* the contact owns a 2004 freestar. the contact stated that while driving approximately 25 mph, a loud grinding sound was heard coming from the rear tires. the contact also stated that the wheel mount and wheel well were rusted. in addition, the third row latch failed and the seats were unable to stay folded. the vehicle was taken to the dealer for diagnostics. the technician stated that the wheel well and latches needed to be replaced. the manufacturer was made aware of the failure but did not offer any further assistance due to the vehicle not being included in any recalls. the vehicle was not repaired. the approximate failure mileage and current mileage was 140,000.

I have had this van 1 month and paid $8000,its my first car payment,86,000 miles and i am losing power and the water light is coming on the van is jerking when driving this,,i want to learn about the lemon law in michigan. *tr

When the vehicle is wet the system seems to short circuit itself. it causes it to shimmy and shake and it wont accelerate. we noticed it several times and took it in where we were told it was the camshaft sensor but after having it replaced twice it is still having the issue. the check engine light is contiguously on and it blinks erratically when ever any water is present. i've been told the sensor can go faulty do to a coil issue allowing water to leak on things it shouldn't. *tr

Basically, when it's wet outside the car dies after starting. there will be a loud screeching sound coming from under the hood and then it will just stutter and stall out. it will start right back up but then it will die again. this will even happen while driving down the road. it seems to only happen when it's wet outside so far but we have no idea what it causing it and the dealer is no help at all. *tr

As stated with other 2004 ford freestars, rear rust on driverside rear, rear seat will not lock because the safety lock is rusted away, not safe to any passenger to sit there. *tr

Back seat wouldn't latch. found rotten wheel well due to rust and corrosion and latch fell out along with a piece of the wheel well. now, there is a hole where the latch was and the rear seat is unsafe due to the fact that there is no latch to hold it in place. i have three kids so now their life is in jeopardy and the van isn't even 10 years old. we've had so many issues with this van. also, the computer had to be replaced due to water damage. we were told chevy had the same problem of water coming right down onto the computer and they designed a part for it, but not ford. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the left side of the rear seat was not bolted to the floor. the plate that was holding the seat in place was covered with rust and disconnected leaving a hole near the left rear wheel well which caused the seat to move. the plate on the right side of the seat was also covered with rust, but had not broken away from the structure of the vehicle. the vehicle was not repaired. the failure mileage was 119,000 and the current mileage was 119,300. updated 02/26/13*lj the consumer stated the manufacturer was contacted but, offered no assistance. the vehicle was beyond its 5yrs corrosion warranty.updated 03/1/2013 *js

I had my van in park while i dropped my kids off to the sitter..came back out the van had died..i tried to start and it would not even turn. though maybe battery..put a knew one in and still nothing. had to have towed to a shop and they said it was the pcm where it was corroded due to water leaking in. a total of a little over $1200 for part and labor. very lucky i was parked and not driving at the time when the vehicle died. this part needs to be recalled. there is a flaw in the design that is allowing water to get into the pcm and causing it to go bad. there have been numerous complaints about the same part with other owners. *tr

Car lurched forward at a stop. after that check engine light came on. further diagnoses by ford indicated transmission was damaged. this is 5 months after torque converter was replaced as part of a recall. obviously transmission was damaged due to faulty torque converter. lots of people on-line reporting similar incidents. *tr

The left rear 3rd row seat anchor plate, mounted normally to the left rear inner wheelhouse as an integrated part of the wheelhouse, has rusted around the plate edges and the entire plate is separating from the wheelhouse assembly. currently it is rusted thru on the left , right, and bottom edges of the mounting plate, remaining attached only along its top edge. this is letting road moisture into the interior regions of the van, soiling carpet and jute, causing odor and possible mold development. the 3rd row seat can no longer be safely attached. *tr

Afte rparking van nose in,attempted to reverse with no response from vehicle after multiple attempts to back up was finally able to reverse very slowly with minimal power. when placed in drive took several attempts at acceleration to move forward. transmission fluid checked by myself and advance auto parts employee and found to be at proper fluid level.drove vehicle 30 miles when it cut off completely,was able to get vehicle to side of road(it was raining heavily and foggy as well). was again able to get van going and made it another 15 miles before it cut off on me again and was again difficult to take off and required once again multiple attempts to get it moving. finally made it another 5 miles home and parked vehicle. had received notice 2 months earlier from ford re a recall related to torque converter. mechanic at magic city ford in roanoke,va. said problem with my transmission had nothing to do with torque converter without driving or working on vehicle. *tr

Having this problem 4 days in a row, engine quits at any speed loss of steering and brakes, car will speed up without the accelerator being moved, ford said water in the computer could cost 1,000 to 1,500. checked on my computer found page after page of the same complaint and ford motor company refuses to fix the problem!! has anybody been killed yet? when is the n.t.s.b going to act. *tr

I own 2004 ford freestar. while attempting to latch the third row rear seat, the latch failed due to severe corrosion on the floor panel ,side panel and attachments which holds the third seat latch bracket the third row seat latch bracket slides out and extrudes to rear driver side wheel which is very dangerous and can burst the rear driver side tire while running car. i am entering this complaint in relation to other complaints that have been filed. there is a defect investigation taking place (ea12003 and pe11039) for this issue already. i attempted to put my 3rd row seat back up and lock it into place. on the drive side i noticed that it would not lock into place. after further review, i know noticed that the whole latch had broken off because of rusted panel. the whole plate rusted thru . *tr

During sts tire servicing, mechanic showed me a large section of structural steel hanging from the rear driver side wheel well and a michelin tire that contained abrasive ripping caused by the section of steel that had been dangling and rubbing against the tire. the large section of steel contained an anchor at the center which was manufactured to hold the third row row in place. this steel plate with the anchor for holding the third row seat in place is no longer attached to the vehicle due to a manufacturing defect which allowed the welds holding it in place to fail creating dangers of: unsecured seating, hole exposing passengers to exterior of vehicle and moving parts, opening for rodents or other dangers to enter vehicle, knowledge of prior may cause fear and panic of driver or passengers which may cause accident or mental anguise. i brought the vehicle to smith ford dealership in washington, n.j. requesting an inspection and warranty repair of the above stated structural steel. smith ford inspected the vehicle and said that the manufacturing defect would not be repaired by ford and that ford does not accept financial responsibility even though the problem was the result of a manufacturing defect. reported this to ford headquarters on november 30, 2012 and was informed that the dealership was correct in stating that ford will not repair this serious problem. my wife is increasingly having terrifying visions of mice jumping on her while driving, having snakes crawling into the car, rain snow mud etc entering vehicle, or having the children put their hands or other things into the hole in the vehicle. *tr

The pcm internal computer is crashed and cause the veh to run poorly and not start, drained batter, etc - this is an issue with a lot of 2004 freestars as i read online and was told to submit the info so that maybe they will do a recall and get this fixed. thank god it did not happen while driving. *tr

Returning from a 'dump run', i noticed the plastic cover for the 3rd row passenger seat, driver side, had been dislodged and was lying on the floor. i went to reconnect it and i found the latch 'floating'. it was no longer part of the vehicle. i could see out through the wheel well. after further inspection, i saw that the welded plate, that should be part of the van was no longer attached. i haven't looked at the tire for damage, yet. this is a design and manufacturing error, as the latch bracket used to secure the passenger seat in place, needs to be a permanent part of the vehicle. the van isn't too old, and should last many more years/miles and for this piece to come loose, is a safety issue as well as a quality issue. i'm afraid to take it to the local ford dealer for fear of being gouged on the cost to repair, which should be at ford's cost. if this was a pick up truck with exposure to the elements all the time, i could see a rust issue. this vehicle is lightly used and garaged nightly, so it shouldn't happen - ever. the other comments on this page are all similar to my experience with this part. right now, i'm using a strap to hold the piece in place, stretching to the latch on the passenger side. comment: this van has had too many quality issues since we purchased it in 2006 - torque converter replaced, driver seat heater replaced, transmission replaced, cruise control switch mech. replaced, ignition replaced. *tr

Tl* the contact owns a 2004 ford freestar. the contact was driving approximately 30 mph when the vehicle stalled without warning. the vehicle was towed to the dealer for diagnostic testing. the technician advised the contact that the power train control module and the transmission would have to be replaced. the vehicle was included and repaired under nhtsa campaign id number: 12v006000 (power train:automatic transmission). the contact stated that the recall repair was related to the transmission failure. the vehicle was not repaired. the approximate failure mileage was 80,000.

The driver-side wall bracket that locks the third row seat into the upright (usable) position is loose. it appears that it is welded to the inner shell sheet metal of the vehicle and that the inner shell around the bracket has rusted sufficiently to cause the bracket to be loose. we have discontinued use of the back seat, fearing insufficient protection during a potential crash. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that there was an abnormal clicking sound coming from the rear of the vehicle. the contact later inspected the vehicle and found that a large square bolt near the rear driver's side wheel well was corroded. this bolt held the rear seat in place and the contact stated that the bracket was fractured and detached from the vehicle. as a result, the seat was unable to latch and remain in place. neither the dealer nor the manufacturer was notified of the failure. the failure mileage was 100,000.

2004 ford freestar. consumer writes in regards to vehicle reimbursement for torque converter failure recall. *smd the consumer stated he received a recall notice stating consumers who had already paid for the repairs, would receive reimbursement in the second quarter of 2012. the consumer stated the second quarter has passed and he still has not received reimbursement. on september 8, 2010 as he accelerated to merge into traffic, the engine suddenly revved up and the vehicle started slowing down. after coasting about 2000 feet, he was able to get off at the exit ramp and was able to park the vehicle and called a tow truck. *jb the consumer stated the denial letter stated the extended warranty should have covered the repair. the consumer stated the warranty expired on august 3, 2009 and the failure occurred on september 8, 2010. updated 11/28/12 the consumer stated the torque converter failed again in january 2012. the consumer stated the dealer used the same flawed parts to replace the torque converter. updated 02/28/13

The mirrors will only move down and in (toward the vehicle). now the alarm starts blaring for no apparent reason. cd player comes on at will. after reading through the forums, appears my a/c that quit in april 2011 could be connected to the other issues and the fact that the side doors continually open at will even while driving. the dealership says they fixed the doors and can no longer find an issue since they can not recreate the issues with the doors or cd player. these electrical issues are a potential hazard while driving. when ford says that you should not drive the vehicle, then they know there is an issue and should be held responsible to provide alternate transportation. even the measly refund/recall repair with the torque converter does not fix the entire issue. *tr

Tl* the contact owns a 2004 ford freestar. the contact was driving approximately 10 mph into a driveway and heard a loud noise from the front end of the vehicle. the front passenger side then collapsed to the ground, which caused the tire to become completely detached from the vehicle. the vehicle was towed to an independent mechanic for diagnosis. in 2004, the vehicle was repaired under nhtsa campaign id number 04v446000 (wheels:cap/cover/hub). the manufacturer was notified of the problem. the approximate failure mileage was 47,000. the vin was unavailable.

Power train automatic transmission. my wife while driving with children on a secondary highway lost forward motion while traveling up a hill. was lucky she was able to brake and steer off highway and no vehicles behind her. it has been a nightmare ever since. had the vehicle towed to a german ford dealership that quoted us a $10,000 dollar repair to replace the transmission. found a reputable transmission shop that repaired it for about $4,000, but now the vehicle had multiple error codes, (transaxle, and check engine lite). replaced multiple sensors trying to solve problem and bounced back and forth between the transmission shop and a different ford dealership that guaranteed they could fix and repair any problem on an american ford. thought i had a power train control module problem affected because of the tsb (06-14-10). i was assured this was not the problem. in between this, ford issued the recall (nhtsa id 12v006000, action number ea09016, recall number 11s25). my vehicle had to sit from january-july 2012 waiting on the recall to be issued on my particular vehicle. after replacing the torque converter under the recall, the german ford dealership still had the transaxle lite come back on, so replaced a sensor. following this work, the oil pressure lite came on. the german ford dealership replaced the sensor. now the vehicle will not even start. the vehicle has not been able to be test driven to determine if the transmission is good or not, and the german ford dealership is refusing to do additional work on the vehicle. they do not know what is wrong andmy vehicle continues to just sit there. i have not had this vehicle operational for almost 19 months. *tr

Vehicle shut off going down the road at slow speed after making loud squeaky sound. this has happened on many occasions since then and today 11/01/2012 it became more severe. my wife attempted to go to the local ford dealership around august/september describing the problem and was told that since the vehicle was not currently experiencing the problems described that there was nothing they were able to do. the vehicle is very unsafe and i have called the ford hotline because of the recall, the voice claims that the vehicle is still safe because the steering remains functional, this is not the case for my vehicle. after, one of the many "incidents", often the van will lose complete power and the power steering will disengage and the steering wheel becomes very difficult to turn even for a large male. we bought the van as a family vehicle, as most do, which makes it even more problematic and disturbing. i am disgusted with ford for their negligence. *tr

The transmission has been rebuilt twice. both times the mechanic found water in the transmission. the vehicle's radiator has been changed and the torque converter was changed, as possible culprits, but that did not alleviate the issue at hand, as the water returned to the transmission. the car is now at the mechanic for the third time within the year, with water in the transmission. the mechanic is stumped as to what the cause of the water may be. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated while traveling 15 mph the vehicle suddenly stalled. as a result the vehicle crashed into the vehicle directly in front of it. a passenger in the front vehicle sustained unknown injuries. the vehicle was towed to a private mechanic where the failure could not be replicated. the vehicle was not repaired. the manufacturer was not contacted about the issue. the failure and current mileage was 115,000.

After a major rain storm, tried to start my car and it would start, but would quickly stall. had to have car towed. did not have reverse gear. garage told me i needed a new transmission. did have a recall notice to replace a faulty torque converter, but died before i was able to get scheduled. i believe the problem started with the pcm board getting wet. towed to a ford garage for repairs. hoping that i get treated fairly. i believe ford should pay for entire repair bill - new transmission and new pcm board - after all their faulty parts were the reason for the failure! not able to 'populate' above "affected parts". *tr

Our two daughters where in the rear seat and complained of a bad smell as if something burning. at about that same time i noticed hearing a rubbing noise every time we turned left. when we got home shortly after i looked up under the inner fender of the rear left wheel and found a large steel plate loose and rubbing the tire. it was so rusty you could see the interior plastic panels and insulation. at that time i put away the rear seat and noticed the left side anchor was totally loose and when i asked the girls if they noticed that the seat moved they stated that they did notice it move but never said anything about it. there is now a hole in the car wheel well and we cannot use the back seat. we have a bungee cord latched to the two seat anchors holding them inward to keep the metal plate from rubbing the tire. the van is now limited to four passengers and i am concerned about carbon monoxide entering the car. *tr

2004 ford freestar. consumer writes in regards to safety recall notice concerning worn splines in the transmission torque converter. *tgw the consumer submitted the service invoice. *jb

The car was driving fine all of a sudden the freestar lost power, i was doing t most 40 mph because it was during rush hour on the i15 hwy by hesperia everything was fine and all of a sudden my car lost power and began to feel like it was loosing power and then i saw it go from forty to slower mpg and i had my foot on the accelerator i immediately pulled over as soon as i could and there was smoke and then there was fire my 1car was burnt a total loss my daughter and i barely escaped with our lives minutes before the van exploded someone had put us in her car and drove us forward saving our lives when the fire department arrived i walked back to my car and the fire had expanded far past where me and my daughter were standing. my daughter is still traumatized by the experience and so am i. we would of been severely burnt or died when the car exploded and everything caught on fire past the spot my daughter and i were standing the firemen could not believe that the fire had been so extensive. we lost everything my daughter loved, all her most precious material things we went from driving on a happy trip to the realization we could of died by the fire. if the passerby would not had put us in her car and drove us to safety. *tr

Every single time gas is being pumped into the car the pump stops several times. it can take up to 20 minutes to completely fill the gas tank. not only does it just stop, it frequently spits gas back out. the gas, which is a chemical, has given at least 2 people chemical burns on multiple occasions. ford has been contacted and while this is a "known issue", they refuse to replace and/or repair unless i pay for it out of my pocket. this is a manufacturing defect, it happens often enough to be a known issue, it is dangerous in many different ways and i believe that this should most definitely be a recall due to the chemical burns that have already happened. also the potential devastation that could happen if someone at a gas station throws a still burning cigarette butt down and it lands in the remains of the gas that has been spit back out and onto the ground. although no smoking signs are posted, i have seen hundreds of people still smoking while pumping gas. *tr

The car was driving fine all of a sudden the freestar lost power, i was doing t most 40 mph because it was during rush hour on the i15 hwy by hesperia everything was fine and all of a sudden my car lost power and began to feel like it was loosing power and then i saw it go from forty to slower mpg and i had my foot on the accelerator i immediately pulled over as soon as i could and there was smoke and then there was fire my 1car was burnt a total loss my daughter and i barely escaped with our lives minutes before the van exploded someone had put us in her car and drove us forward saving our lives when the fire department arrived i walked back to my car and the fire had expanded far past where me and my daughter were standing. my daughter is still traumatized by the experience and so am i. we would of been severely burnt or died when the car exploded and everything caught on fire past the spot my daughter and i were standing the firemen could not believe that the fire had been so extensive. we lost everything my daughter loved, all her most precious material things we went from driving on a happy trip to the realization we could of died by the fire. if the passerby would not had put us in her car and drove us to safety. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while parked the contact pulled the rear seats up and noticed the stud which holds the back seat in place was loose. the contact pushed the stud and it fractured. also, the wheel weld was corroded on the rear driver and passenger side. the vehicle was taken to the dealer who was unable to determine how to remedy the failure. the vehicle was later taken to an independent mechanic who welded new metal pieces to the wheel wells on the rear driver and passenger side. there was an investigation under nhtsa action number: ea12003 (seats:mid/rear assembly structure structure:body) that may be related to the failure. the vehicle was repaired. the approximate failure mileage was 90,000. updated 11/14/12*lj

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 19 mph the check engine light illuminated and immediatelly after the vehicle stalled. the vehicle was taken to a dealer for diagnosis and the torque converter was replaced. after the repair had been completed the contact picked up the vehicle and on the way home the failure recurred. the dealer was made aware of the failure who advised the contact to bring the vehicle back in order for them to run a diagnostic test. the failure and current mileage was 94,000.

Drivers side rear passenger seat bracket failure. the bracket is mounted through the wheel well. the weld around the bracket had severe rusting, no where similar to other parts of the car. the plate holding the bracket rusted through completely dropping the seat. the plate and bracket began rubbing against the tire. if i had not stopped and found the problem and secured the bracket, the tire could have blown causing an accident. accident was prevented, but serious body failure occurred. this needs to be addressed. as is this seat should no longer be used until it can be fixed, there is no cost effective fix. *tr

Inability to latch the rear seat, entire driver side anchor plate completely detached from the vehicle. *tr

Noticed a panel loose in the rear driver's side wheel well while removing the wheel. the panel was completely rusted and separated from the wheel well, with only something attached to it on the interior keeping it from falling off. took it to a body shop, where it was determined that this panel is the rear seat anchor and the seat latch was the only thing keeping it from falling off. the estimate for repair is $906.99. the rear seat anchor was removed and the hole temporarily taped closed, and the rear seat is not safe and cannot be used. contacted the dealer to see if any recalls exist for this condition and was told there are none. currently trying to decide whether or not to repair the vehicle. the vehicle is well maintained and the condition of this panel/anchor is unusual when compared to the rest of the vehicle. *tr

The 3rd row rear seat on my 2004 freestar does not latch into seated position properly. upon further inspection, i realized that the driver's side support ring which the 3rd row seat latches into was pushed back into the trim. i looked underneath the driver's side rear wheel well and noticed that a steel plate which the support ring is mounted has completely rusted through the body of the vehicle. also, when it is not latched it has a tendency to interfere with the rear driver's side tire. while there is a small amount of metal holding the mounting plate in place, it requires two people to latch the seat in order to keep the metal plate from scoring the sidewall of my tire. the passenger's side mounting plate continues to be secure, yet there is a noticeable amount of rust on that side as well. if someone stows the 3rd row seat and tries to flip it back into seating position without knowing that the support ring is loose, they could end up scoring the sidewall on the rear tire and causing a complete failure. further, the proper function of the seat belt in the third row seat could be compromised during an accident; the seat could pitch forward or flip back because it is not solidly secured to the van's structure. *tr

The left rear seat anchor has detached from the body due to excessive rust in the rear quarter panel by the left rear wheel well. the third seat is no longer usable and there is a hole through the body that lets air and water into the passenger compartment. the right side wheel well area shows rust as well but the seat anchor has not yet detached from the quarter panel. two ford dealers have said they are not aware of this problem occurring and do not know if it can be fixed. my concern is safety while driving the vehicle, noise and water entering the passenger compartment, and the loss of use of the third seat. this vehicle is too young and useful to be scrapped. *tr

The vehicle loose power will stall with engine running other times engine would stall 2-4 seconds the jump back on happen alot when plgs wires are fine it rains, get engine light also. resets, but will resume on the next start with emission codes and pcm errors. *tr

At 147000 miles, i needed a complete transmission rebuild. this cost me $2800 due to the fact that there were additional parts not common to a standard rebuild. this was sept. 2011. in january, i am able to note online that there is a torque converter recall for this model. i call ford, i'm told there is nothing they can do until the recall is officially released in the 2nd quarter. wait until 2nd quarter, no notice in the mail. i call ford in august and tell them this, i am told that ford will fix the car, it will take approx. 4 days and that no rental car is available during this period. if i suffer a total loss, maybe. basically, i have to be stranded on the side of the road with my two young children before i can get any help with their issue. after rebuild, i start having issues with cylinder 3 misfire. i replace all plugs and wires, still a cylinder 3 misfire as well as overheating and egr valve. replace egr valve, complete radiator change, coil pack, still issues with misfiring and overheating. i understand that this could be a computer issue, however ford fails to realize this and therefore will not issue a recall. not that would help since if they took it into the shop to fix it, i would not be able to get to work in the interim. *tr

On 7 oct. 2012, sunday while driving to kleber kaserne u.s. army base in kaiserslautern, germany with my wife my 2004 ford, freestar suddenly lost power. the road was wet from rain. i was in light traffic in the slow lane and this proved to be fortunate. i pushed the hazard lights as soon as i realized i had lost the ability to accelerate and was slowing down in a coast on the highway. i steered the car to the side of the road and stopped. my car was still running and the brakes worked. the engine would show an increase in rpm on the display when i touched the gas after i stopped but there was absolutely no power to the drive train. i called my adac auto club, germany for a tow truck and they arrived soon after. the day before this i had driving to frankfurt, germany and wiesbaden, germany on a rainy day and returned that evening. this is a round trip of about 200 miles on the autobahn. the autobahn i take to frankfurt has sections with no speed limits and the traffic is very fast. i am thankful that this didn't occur on the autobahn in heavy traffic. for anyone else this happens too, stay calm and look for a place to get off the road immediately. if a person is in fast traffic such as the fast lanes here in germany this would have been very dangerous because it is common to pass cars here in the autobahn in the slow lane at 70 to 80 miles per hour while watching the rear view mirror for cars in the fast lane that often are traveling in the 90 to 110mph speed. in my ford freestar i often watch out for the high speed german car traffic. end. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated the rear seat support corroded causing the seat to fall forward and also push pieces of metal into the rear tire. the vehicle was taken to the dealer who did not offer any assistance. the manufacturer was notified who did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure mileage was 113,000.

I am entering this complaint in relation to other complaints that have been filed. there is a defect investigation taking place (ea12003 and pe11039) for this issue already. i attempted to put my 3rd row seat back up and lock it into place. on the drive side i noticed that it would not lock into place. after further review, i know noticed that the whole latch had fallen off and was laying on the back driver side wheel. the whole plate rusted thru and fell off into the wheel well. i've had this car since 2004. yes i live in a snow state that uses salt, but this car has been in the garage its entire life. i would like to understand what stance, if any, ford is taking with this issue. *tr

The third row seat was loose when locked in the upright position. when i looked underneath from the driver side rear tire i noticed the metal plate was loose. i put down the third row seat and looked through the plastic to see that all around the metal plate rotted away. since the third row seat was not locked in place when i touched the bracket on the metal plate, the entire plate fell out onto the rear tire. the metal all around the plate inside the rear quarter panel is rotted and there is nothing to weld the plate back to. there is also a large opening into the vehicle because that plate is no longer there. my seven seat van can only hold four people safely. *tr

The third row drivers side seat anchor no longer holds the seat in the upright position. the plate in the wheel well that the anchor attaches to has rusted loose. i brought the van to my dealer and they said they could not repair the problem. *tr

2004 ford freestar. consumer writes in regards to recall notice 11s25/12v006000 concerning transmission torque converter *tgw the consumer stated she received a recall letter in the mail in march. however, the recall letter stated parts would not be available until the third quarter of 2012. in july 2012, when the consumer went to have the dealer for routine maintenance, she inquired about the recall, and the dealer informed her, they were only repairing vehicles, that had actually had transmission failure. the consumer then received an official letter, stating the parts were available. however, she felt the dealership was giving her the run around, in not fixing her vehicle in a timely manner.

Our son was in the rear seat and complained that as we turned corners, his seat moved. he said it felts as if it were not latched. upon investigation, we found the seat did not latch on the drivers side. we tried without success to relatch it and found the latch anchor was loose. being dark and 30 miles from home, we drove on. we then heard loud noise coming from that wheel well and began to smell "burning rubber". having no other option, we pulled to the side of the dark highway and saw a piece of metal hanging out of the van, onto the tire. we pulled it the rest of the way out and found that it was the seat latch anchor. the area seems to be completely rusted...from the inside. the metal did not look rusted from the outside. we now have a hole in the side of the van (in the wheel well) and a van which is incapable of hauling our family of five. even using it as a four-passenger van, we have concerns about exhaust entering the interior of the van. (mileage noted is approximate). *tr

Severe rust in the driver side rear wheel well caused the third row seat to detach from the vehicle. the third row seat is now unsafe and cannot be used. the seat can no longer be securely latched in place. this vehicle was garage kept and only has 72,938 miles on it. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle was taken to the dealer for repairs under nhtsa campaign id number: 12v006000 (power train: automatic transmission: torque converter). the vehicle was repaired however, after the repairs the vehicle would not respond when shifted into first gear or reverse. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 150,000.

Vehicle lost power while driving. there was no power steering or power brakes and the engine stopped running. there was no warning before the power failure. vehicle was able to be started up after power failure. the same evening, starting up the vehicle, the idle was rough and the power failed in about 1 minute. vehicle was brought to a ford dealer the next morning and they could not replicate the problem and no engine codes were present. about 1 week later, after a rain storm, the power failed again while driving at 30 mph. it was possible to start the vehicle after the power failure. a ford dealer looked at the vehicle after the latest power failure and could not replicate the problem and there were no engine codes. in april 2010, i experienced a similar problem which was caused by water getting into the pcm. within a month in 2010, the pcm was replaced twice. *tr

Van won't start thought it was fuel pump had it towed & replaced cost $500 van starts then shuts off mechanic said pcm malfunction dealer should fix it! help ford stand by there vehicle! complain. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the rear quarter panel on the driver side had excessive rust build up and as a result, the panel rubs on the tire while driving. the contact decided to remove part of the quarter panel in order to stop the tire from rubbing. the vehicle was taken to an independent mechanic who stated that the quarter panel needed to be replaced with new metal. the manufacturer was made aware of the failure who did not offer any assistance. the failure mileage was 83,000.

The electrical has been wiggy ever since --just after the factory warranty ran out. this includes: back-up safety sensors stopped working, heated drivers seat stopped working(passenger still works), the stereo system doesn't have all of it's functions, passenger airbag light is on, van very noisy when backing up--we call it the moose. had to replace transmission and then we get re-call notice! and, it still doesn't feel 100% still waiting for a refund(?) brakes are squishy--even after replacement of front end everything! side electric doors will sometimes open and close several times until we just have to manually force them to stay closed. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that after having the vehicle serviced under nhtsa campaign id number: 12v006000 (power train:automatic transmission:torque converter) the transmission failed. the vehicle was taken to the dealer who diagnosed that the transmission became defective due to the oil not being replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 59,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 55 mph smoke emitted into the vehicle. the contact was able to maneuver to the shoulder when she noticed that flames were coming from under the vehicle right before it was completely engulf in flames. the police and fire department were contacted. the dealer was contacted who stated that the failure might had been cause by the torque converter and offered no assistance. the manufacturer was made aware of the failure who filed a report and did not offer any further assistance. the failure and current mileage was 86,000.

I was rotating my tires and noticed that inside each rear wheel well there was a panel patched in from the factory that was rusting terribly, with the drivers side being much worse and almost completely falling off the body. with some further investigation i discovered that the panel actually holds the anchors for the rearmost folding seat. as i stated, the drivers side is almost rusted off the car and there is a giant hole that is letting water and snow inside the van and ruining the carpet and padding. i frequently carry multiple children,some in child safety seats, and could not imagine what would happen during a collision if the rear seat anchor were to separate from the van. i seriously hope that there is some kind of recall, as this vehicle is not yet 10 years old and the rest of the body is still in great shape. this is not just a surface rust issue, it is a safety hazard to anyone owning this type of van and the manufacturer should be held responsible for fixing it as i'm sure the repair is not easy or cheap. *tr

Many issues with the van & they continue. purchased from 1 previous owner, jan '09 around 60k may 2010, 74k miles- replaced spark plugs & wires, fuel system cleaner: rough idle $432.23 dec 2010, 83k miles - replaced front axle & sway bar links: $822.89 april 2011, ? miles, - replaced plugs & wires, coil pack: rough idle $700.85 jan 2012, 100k miles - replaced pvc evap hose, r&r fuel filter, fuel injector cleaner: rough idle $228.40 aug 15 2012, 106k miles - recall, torque converter replaced: costing me $162.14 to replace seals & transmission filter aug 16 2012, 106k miles - replaced egr valve: rough idle & engine light on after recall fix $135.95 (dealership was kind enough to only charge for labor) aug 31, 2012, 107k miles - engine is still running rough, piercing noise while driving, sometimes it goes away when i am turning. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that whenever she engaged the brake pedal, it felt hot to the touch. the contact stated that after inspecting the vehicle she noticed that there was a piece of metal rubbing against the tire. the vehicle was taken to the dealer who diagnose that the rear wheel well needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure who did not offer any assistance. the failure mileage was 84,000.

Had torque converter replaced in 2010 before the recall for almost $2000.00 from a ford dealer. they replaced it with another defective torque converter. now ford will not give my money back and they will not replace the defective converter. it's either $1450 or a new converter, not both. ford has now sold me two recalled torque converters and will not give me what i paid and fix the problem. it's no wonder they didn't need a bailout with their shady business practices. they are stealing from their consumers. outraged and seeking legal advice. i urge others to do the same. *tr

Had the torque converter replced under recall after receiving the recall notice. transmission light was going off and on. after having it replaced, the light was still going off and on. had paul miller ford in lexington, ky look at the transmission. they stated it need a total transmission replacement for $3100. took it to a local transmission shop and they replaced the pump shaft and bearing. light is still going off and on as if nothing had ever been touched. *tr

There have been random electrical occurrences happening to my vehicle. while the vehicle is parked in my driveway at night, the exterior lights would come on. i went out to turn them off and discovered that the gps screen and radio were also on. this is without the keys in the ignition. i found out that a lot of 2004 ford freestar owners were having similar issues, and after spending thousands of dollars on repair attempts it has been determined that water in the pcm is the issue. this make/model's pcm is located in line with the waterflow from the windshield. when it rains, the water will make its way past the plastic, sun warped cowling and soaks the pcm. i have had the pcm removed, and several teaspoons of water drained out of the pcm. i have done this several times since the first electrical issues started. every time water would get in the pcm a different electrical issue would occur, like electric windows not working, door locks not working, and the last issue was everything would work, but the van would not drive smoothly, had sudden power surges and then loss of power, and at night, when the vehicle is parked, the battery would be dead the next morning, this has happened several times. i just had my pcm replaced at a ford dealership yesterday. i drove the van home, and a few hours later, after washing my van, i tried to start it, all the dash lights came on but no engine turn over. i thought the battery might need replaced since it sat for several months, so i bought a new battery. all the dash lights will come on, but no engine turn over at all. this is a major design flaw from ford motor, and there are hundreds of owners that are spending thousands of dollars trying to get this problem fixed. even if i do actually get my van running, i feel it is not safe or reliable enough for me to drive it. *tr

The drivers side rear (third row) seat anchor will no longer hold the seat in place. it appears the metal plate the anchor attaches to has rusted free from the car, due to excessive corrosion in the drivers side rear wheel well creating an opening to the outside. the seat cannot be properly latched to the van when in the upright position. *tr

The rear left metal u-shaped post that is used to secure the front of the rear bench seat and is attached through the body by a metal plate in the rear wheel well fell out of the vehicle as the vehicle was moving at a speed of 10 miles per hour. the rear seat was folded into the floor at the time of the incident. the post and the attached plate fell out into the wheel well and then fell to the roadway. upon inspection, the edge of the metal plate, and much of the surrounding wheel well had rusted away causing the incident. the incident resulted in a large hole in the wheel well that goes clear though to the interior of the van. we brought the van to a local ford dealer for repair. they acknowledged seeing this issue recently in the same make, model, and year of van. they said they were unable to make a repair. they suggested taking the issue to a body shop. two local body shops were unable to make the repair. as it stands, the rear bench seat is unusable as it can't be secured in the upright position, and there is a hole near the exhaust system that makes the van unsafe to drive. it is frustrating that the same issue has been seen by ford, yet no suitable repair or solution has been provided. *tr

Driver's side seat mount on third row seat failed side panel in wheel well corroded and failed displacing panel into tire sidewall. passenger side panel showing signs of failure. ford dealership bodyshop refuses to work on issue for fear of future liability. dealership states that corrosion issues beyond normal. *tr

On 08/13/2012 tried to engage the third row folding seat to the full upright position. the drivers side latch for the third row seat would not engage. after further inspection i found the seat anchor to be loose. after i looked at the outside of the wheel well the plate that the anchor mounts to was completely corroded all the way around and the plate and anchor is detached from the vehicle and falling into the wheel well. there is now a big hole from the outside of the wheel well directly into the interior of the rear of the vehicle. the interior of the vehicle becomes soaked when driven in the rain. safety issue as our kids ride in the third row seat and there is no way to latch the seat safely now. *tr

While driving the van would shut down completely. we had to stop in the middle of the road with traffic where we almost were rear ended, put it in park just to restart it. started moving again and the van did it again, this time i was able to pull off on the side of the road so i would not get hit. called the ford dealership here in palm coast and they told me the transmission torque convertor was recalled and they would fix it free of charge. they replaced the torque convertor, however informed me that my transmission needed to be replaced. i told them i could not afford to do that and that the torque convertor was what had caused the transmission failure. i was then informed i could purchase a new vehicle from them and use the van as a trade in. i see their are many other people just like me online that ford refuses to help with the issue. now wonder why they did not take any bailout money, they are getting it from the consumer who buys their low grade products. *tr

The rearmost seat in my minivan will not latch down on the rear drivers side. the rear axle 'moans' at times and makes a rotational shimming sound. upon inspection, i am told there is severe rust in the wheel well where it locates to the seat attachment. the dealership says it is unusual, although i understand your agency is investigating just this thing in 2004 freestars. *tr

Left rear seat anchor was loose, so we looked. a large hole had rusted out of the inner fender causing the anchor to completely detach from the body. we took it in to get checked out and they agreed it had completely rusted through and the right side is also rusting out, although not the point of completely rusting through, yet. we are just thankful this was noticed when we were parked and not driving 65 mph causing an accident. *tr

2005 ford freestar. consumer seeks reimbursement for recall vehicle repairs relating to the torque converter. *tgw ford motor company denied the consumer's request for reimbursement. they would not send him a written explanation for the denial. recall# 12v006000 *jb

2004 ford freestar. consumer writes in regards to recall notice 11s25/nhtsa 12v-006 *tgw the consumer stated when he contacted the first dealer, they informed him, they would examine the vehicle and if nothing appeared wrong, they would not do anything. the second dealer, informed the consumer, they have been waiting for over a year for parts.

2004 ford freestar. consumer states transmission and torque converter failure *tgw the consumer stated he received a recall notice stating consumers who had already paid for the repairs, would receive reimbursement in the second quarter of 2012. the consumer stated the second quarter has passed and he still has not received reimbursement. on september 8, 2010 as he accelerated to merge into traffic, the engine suddenly revved up and the vehicle started slowing down. after coasting about 2000 feet, he was able to get off at the exit ramp and was able to park the vehicle and called a tow truck.

Tl* the contact owns a 2004 ford freestar. the contact stated that the third row seating anchor failed due to corrosion penetrating the rear wheel well on the driver’s side. the manufacturer was not made aware of the failure. the vehicle was not taken to the dealer. the vehicle was not repaired. the failure and current mileages were 78,507.

Tl* the contact owns a 2004 ford freestar. the contact stated that the check engine light illuminated and the vehicle began to shake uncontrollably. the failure recurred at various speeds. the vehicle was taken to an authorized dealer and the contact was informed that the failure was due to water penetrating the pcm. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 52,600. updated 10/10/12 *cn updated 10/15/2012 *js

Third row seat no longer latches securely, caused by corrosion from left rear wheel well area ruining body latching holding seat in place. *tr

We had the 3rd row seat folded down for cargo space. upon pulling the seat back up, the left side of the seat wouldn't latch and the seat moved when someone was sitting on it. when my husband tried to secure the latch by folding the seat back down and then back up again - the entire left side latch and plate it's attached to fell into the wheel well. he had to reach up over the left rear wheel to remove the part and saw that there is now a hole in the wheel well that goes right into the van - you can literally see in the van! the latch unit: the plate it's bolted to and the metal section of the wheel well that the plate is welded to were completely rusted out. we can no longer use the back seat due to safety reasons. we are having a hard time finding someone to repair it. one person said we'd have to replace the entire wheel well. we read on line that ford has responded that there are no replacement "parts" for this issue because it wasn't manufactured to be replaced. now we have a van we can't get fixed, we can't use the 3rd row seats (we haul the neighbor's 2 kids in addition to our 2 kids to and from school), and gets wet on the inside when it's raining because of the open hole in the wheel well. *tr

Letter from congressman meehan on behalf of constituent re nhtsa recall 12v-006 2004 ford freestar transmission torque converter (dot/i# h 2012182) *tgw the consumer stated he is concerned about the safety of his vehicle and was troubled by the fact, that ford has not contacted him regarding a repair date and replacement parts. *jb

2005 ford freestar. consumer writes in regards to recall concerning transmission torque converter *tgw in march 2012, the consumer received a safety recall notice. after a few weeks, he decided to contact the customer service number listed on the memo. the consumer stated to his knowledge, he never received an update to the original notice that was promised for 2nd quarter 2012. on 04/02/12, the consumer was advised by a customer service rep, that his vehicle was eligible for the recall. the consumer then informed the rep, that the torque converter failed on 12/17/10 and he had it replaced at his expense. he was then advised to go to the dealership and to seek a replacement and they would assist him in recouping his costs through the ford roadside assistance program. the next day, the consumer arrived at the dealer. they stated they were aware of the recall, but it was still new and they had no details on how to proceed. a few weeks later, the consumer was informed they were waiting for production of suitable replacement parts. weeks later, the parts arrived. however, he was informed they were not doing repairs, unless the vehicle was not running. the consumer then called customer service again and relayed what was said to him. the rep informed the consumer the dealer was wrong and eventually an appointment was made. ford customer service informed the consumer, he would only be reimbursed for the torque converter, not the towing, because the work was not performed by a ford dealer. *jb

As i was taking off from a red light, i noticed that my car would not accelerate. i pulled to the side of the road and tried changing gears but it still would not go. took it to the local ford dealership and they changed out the torque converter. six months later on july 14th, it starts doing the same thing but i still had first gear. took it back to ford and they said that it was the transmission this time. come to find out when they changed the part they did not change the filter, fluid, or blow out the lines. they will not take responsibility for their actions on this. i will never buy another ford or use the ford place for repairs. *tr

While driving vehicle, i lost all power to the drive train. engine continued to run fine, but would not move vehicle forward or reverse. had it towed to repair shop and was advised that the transmission had failed due to being full of metal shavings from the torque converter. had to replace complete transmission at a cost of $3039.00. several months later i got a letter from ford motor company about a problem with the torque causing the transmission to fail. they said they would send more information later. so far i have no further information from ford. *tr

In january 2012 as per recall notice that was on cnn news, ford advised us in march 2012 that our 2004 freestar was being recalled for a faulty torque converter. if this part were to fail, the vehicle will cease to function. the ford website states that the part is still not available and will not be until the 2nd half of 2012 which we are already in. ford states that the vehicle will not lose electrical function so that we can use our directional signals and coast to a safe stop. how can this be possible if you are driving on a highway at 70 mph and the vehicle suddenly loses all power to go forward or backwards and you happen to be in a lane that is not alongside a median? we received a phone call a couple of days ago telling us to contact our local dealership as the part may be available. when we did make contact we were told yet again that the part is still unavailable. i cannot fathom how this part can take so long to be manufactured and sent to dealerships. doesn't the ford motor company value life? i find it inexcusable for them to take so much time to remedy a situation, a situation that puts my families life in peril everytime we take it out on the road. there is nothing that they can use as a defense when they have known for such a long time that this problem has existed. listening to the phone information on the # that ford lists is utterly ridiculous. they tell you not to worry, just pull off to the side of the road when your vehicle will not go in forward or reverse...but it will coast to a safe stop...that is if someone doesn't crash into you as you are making the attempt to get off the road. *js

Tl* the contact owns a 2004 ford freestar. the contact stated that after the vehicle was repair under nhtsa campaign id number: 12v006000 (power train:automatic transmission:torque converter) he noticed a grinding noise while driving approximately 65 mph. the contact mentioned that the vehicle decelerated and the check engine warning lamp illuminated. the vehicle was not taken to the dealer. the contact mentioned that the vehicle would decelerate prior to the repairs but it had become more persistent over time. the vehicle was not repaired. the approximate failure mileage was 115,000.

March of 2012 i received a recall on my van. i contacted ford and was told that the parts(torque converter) were not available and i would receive a second letter when they do. it is now near the end of july and after several phone calls to ford i as of yet have not received any information on getting this fixed. a friend also has a freestar and has already received her letter and has appointment to get her's fixed and has no problems with her van. mine has already been diagnosed by an ase certified mechanic that the torque converter is going and is a danger to drive anywhere but in town (5 mile long island with no hills). seems to me that after several phone calls,ford would put those that are having problems with their vehicles at the top of their list and not go in whatever order they have deemed fit. *tr

Tl* the contact owns a 2004 ford freestar. the contact that while driving 60 mph, the power steering failed. the contact stated there was no warning prior to the failure. the steering wheel started squealing whenever the contact tried to make a turn. the vehicle had not been inspected or repaired. the vin was not accepted. the failure and current mileages were 69,075.

2004 ford freestar. consumer states that the parts for the torque converter output shaft recall are not available. *kb the consumer stated he experienced loss of power while driving. *jb

While driving at 65mph, the transmission went out with no problem in the engine and the vehicle coasted to a stop on the highway in front of a red light. the car would not go forward, it would not reverse, even though the lever from the engine to the transmission moved back and forth fine. the car cost me a large sum to tow, and the ford dealer then charged me $100 for a diagnostic that was performed apparently without moving the car from the parking spot where the tow truck had dropped it off. they now want $500 to do a diagnostic on the transmission itself, and if they do the work, that will be included into the total. the dealer did not mention any recall, and were instead trying to persuade me to get a new factory rebuilt transmission for $3500.. i found out about the recall for the torque converter on a forum, and the malfunction of that piece of equipment explains exactly the symptoms my car had. i understand that ford is only going to pay $1450 to replace the torque converter, and take no responsibility for the transmission that is now full of shavings. every mechanic i've talked to, says on principal and for safety reasons, the entire transmission needs replaced. ford is saying that just replacing the torque converter for $1450 while leaving the shavings inside the transmission, is all that is necessary; the transmission will function normally ever after. who is right? *tr

I was stopped at a red light. i then proceeded to cross the intersection when the light turned green and my van just stopped without any warning. had it towed and was told i needed a new transmission and torque converter. *tr

When attempting to reattach the third-row seat from the flat position, the driver's side latch on third-row seat popped off - the part was rusted at the attachment point on the interior and it fell onto the ground through a hole above the rear left tire. *tr

Started in feb 2012 with the torque converter - then the pcm which lead to different electrical issues - from dash lights staying on running the battery dead - a ford dealer said the pcm was getting wet because of a manufacturing issue or design flaw - there fix from corporate ford was to redirect the water away from the pcm by laying down a bead of chalk ( that's fords rain kit service bulletin #tsb-06-14-10 ) - but by that time i was told the pcm could already be damaged - here it is july 18 2012 my freestar is again at a ford dealership - i am thinking the only way to resolve this is to include the attorney general. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving approximately 25 mph, the vehicle suddenly stalled. the contact was able to restart the vehicle but it continued to stall. the failure occurred four different times after rainy weather. the vehicle was taken to an independent mechanic for a diagnostic test. the mechanic was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 100,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that the transmission overheated while driving 60 mph. the failure occurred while driving at any speed. the vehicle was taken to a private mechanic, who stated that the torque converter was not supplying fluid to the transmission. the vehicle was repaired. the dealer and manufacturer were not notified. the failure mileage was 198,000 and the current mileage was 201,000.

Had powertrain symptoms related to ford tsb 06-14-10, for engine/transmission driveablity. had vehicle towed because i had no reverse & forward engagement, and high idle in neutral. ford dealer, fixed transaxle per safety recall 11s25, and tsb 06-14-10, for water entering the pcm. dealer returned our vehicle on july 10th, everything appeared okay. one july 11th, the van began have shift issues, and then stall going down the road at 20-25mph. if the pcm is damaged from water, then why don't they require replacement in the tsb. this is a serious safety issued, especially at 70mph on a freeway. this tsb should be reconsidered as a safety recall. how many people should be injured or killed due to this condition? one is to many! *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the rear wheel wells were completely rusted. the vehicle was taken to the dealer to be repaired and the contact was informed that the dealer would not touch the vehicle to avoid the liability. the rust had damaged the lugs for the seat belt anchors. the vehicle had not been repaired. the failure and current mileages were 120,000.

We have a 2004 freestar in our corporate fleet. in march 2012 we had a major transmission repair. this was one month before we received the recall notice. the issue was exactly as described in the recall notice. can we submit the repair for any reimbursement from ford? *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that he received notification of nhtsa campaign id number 12v006000 (power train:automatic transmission:torque converter). an authorized dealer was notified and the contact was informed that the parts needed to complete the recall repair were not available and possibly would not become available for approximately three years. the manufacturer was notified and provided no assistance. the contact stated that the parts were supposed to be available at the current time and was not being honored within a reasonable time frame. the contact had not experienced a failure. updated 08/08/2012 *js

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle was used as a taxi and a customer complained that the rear seats were loose. the contact then noticed that the rear seats were out of place and the rear driver’s side wheel well was rusted. the vehicle was not taken to a dealer or repair shop for repair. the manufacturer was notified and referred the contact to nhtsa. the failure and current mileages were 269,359.

Upon exiting the freeway onto secondary street the vehicle stalled out completely. we lost all driving function, power steering etc in an instant. luckily it was later in the evening and not much traffic was behind us as this road is typically very congested. we were able to glide into a turn lane and off of the main road. the vehicle would not start and had to be towed. local ford dealer concluded the pcm shorted out and there was a blown ignition coil. we had car towed for second opinion as we could not believe that at 40,000 miles the entire computer that controls the engine would short for no apparent reason. our regular auto shop agreed that the pcm had shorted causing ignition coil to fail and both had to be replaced resulting in $1200 in fees/services and a week without our vehicle since the part (according to the service shop) should never go bad and they don't keep them in stock. we feel as if ford should be held responsible for their faulty manufacturing as we did nothing to aid in the failing of this part and minimal mileage/ wear and tear has occurred to the vehicle. we were merely a family driving home (with two toddlers) from a father's day dinner who ended up at significant safety risk when our van just stopped moving, thank goodness for the slow traffic flow that evening! *tr

Traveling in town on fathers day with 8 yr old son and 8 month old daughter , lost forward power traveling at 30 mph , almost caused accident. finally made it to side of road, could not get forward/reverse power . had to have it towed. *js

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving approximately 20 mph, there was severe hesitation and then immediately the transmission completely loss power. the vehicle was towed to an authorized dealer for diagnosis. the technician replaced the torque converter under the nhtsa campaign id number 12v006000 (power train:automatic transmission:torque converter). two weeks after the repair was performed, the transmission would not function in the reverse gear. the vehicle was taken back to the dealer but the vehicle had not been repaired. the manufacturer was notified of the problem. the approximate failure mileage was 95,000. the vin was not available. updated 8/6/12 *cn updated 08/16/2012 *js

Request update status on safety recall notice 11s25 nhtsa recall 12v-006, worn spines in transmission torque converter. i contacted ford customer relationship center per their march 2012 recall letter. i want to take my 2004 freestar to a local san antonio dealer to implement this recall before any fatal accidents occur with my vehicle. ford representative stated they had until 2nd quarter 2012 to begin this recall. my local dealers refuse to even check my transmission or order replacement parts until they receive a second letter from ford corporate headquarters. because it is now 3rd quarter 2012, ford motor company is in non-compliance with your recall. if possible, please provide me with an update status (if any) on this recall and note the inaction and insensitive response by ford motor company regarding this vital safety recall. thank you for your time and assistance. *tr

We were returning home from weekend trip when i noticed rubbing noise and hot rubber smell coming from rear of van. two children in rear seat said seat was vibrating badly. i am a state certified master mechanic so i pulled over to investigate. i found that both rear seat strikers had rusted loose and the seat pushed the metal and striker against the left rear tire. i feel this could have been a very dangerous situation if the metal rubbing on the tire had caused a blowout. the children in the rear seat could have been seriously injured from the tire and from the seat not being secured. *tr

3rd row seat would not latch on the driver side of the vehicle. upon inspection, it was determined that the anchor used to attach the seat has completely rusted and is no longer functioning. the rust is from the tire well and the tire is visible from inside the vehicle. the 3rd row seat is now unusable and unsafe. *tr

I was driving my ford freestar on a highway at 65mph. all of a sudden it lost power and made an odd noise. drove as best i could to an exit. stopped and it would not go forward or backward. luckily there was no accident as i lost power. towed to local ford dealer. they replaced torque converter, but said they could not get it in 4th gear. the van had been running fine previously.ford covered cost of converter only. received call that the transmission was shot and it must have been going bad. i questioned that there were not previous problems and have always had it serviced every 3000 miles. even had the transmission fluid replaced last year. previous problems with air conditioning compressor. that was over 1000 dollars and now the latest is over 1800 dollars. we get the vehicle serviced regularly to prevent expensive repairs, but obviously this must not be of any help. very unhappy with treatment by service dealer and ford (they hung up on me). it is possible that it may have coincidental, but not thoroughly convinced. it should have been running poorly if that was the case. i believe they should have split the difference in the cost since they did not previously find a problem. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 70 mph, she felt the transmission slip while attempting to accelerate. the manufacturer was notified of the failure and informed the contact that they did not have the necessary parts to perform service on the vehicle. in addition, the contact was advised that the recall had not yet begun and was advised that recall repairs would begin in the near future (nhtsa campaign id number: 12v006000 -power train:automatic transmission:torque converter). the vehicle was not repaired. the failure mileage was 30,000.

Tl* the contact owns a 2004 ford freestar. while driving approximately 45 mph, the transmission began to jerk and suddenly the engine stalled with an illumination of the entire instrument panel. the contact was able to coast the vehicle to the side of the road. the vehicle was towed to an authorized dealer where the contact was awaiting diagnosis. the failure recurred numerous times and had been previously taken to the dealer ten times within a two year period. there were numerous repairs made to the vehicle in an attempt to correct the failure however, the problem persisted. the manufacturer was notified of the problem. the approximate failure mileage was 90,000.

I left work, got 3 parking spots away, lost steering, brakes and gas. engine was still running. transaxle light came on, shut off van, tried again and it drove maybe a few feet and it was as if it was in neutral. engine light, battery light and oil light came on. shut it down tried again, drove about 10 feet and it died. had it towed to vip who had no answers, towed to ford who said it there was water in the pcm. they dried it out and said give it a go. got it home drove it one day and the next(after raining) it would not move out of driveway. it would go into gear but hitting the gas was again like in neutral. it would move maybe a few inches and then no longer. the engine light came back on and the van bucked some. towed to ford again and they said it is defiantly water getting in the pcm. i have been searching online and i see many people complaining about this issue. i am worried because there is another recall coming in a month or so for the torque converter and i have 2 small children that rely on that van. i can't trade it in cause they are only will to give us $1000 when we owe 6. we are without vehicle again, with my husband and i having jobs and two kids. i feel unsafe in my van, even if we are to get it fixed, we have to hope the torque converter does not go while we are driving before the recall. *jb

Tl* the contact owns a 2004 ford freestar. the contact stated that he received notification of nhtsa campaign id number: 12v006000 (power train:automatic transmission:torque converter) and an authorized dealer was contacted. the contact was informed that the necessary parts were not yet available. the manufacturer was also contacted and was unable to provide a time frame as to when the parts would become available. the contact stated that the vehicle had begun to experience a failure in which the transmission would occasionally hesitate to change gears. the failure mileage was 85,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that while attempting to accelerate from a complete stop, the vehicle stalled without warning. there was an abnormal increase in engine rpms and the contact continuously pumped the accelerator pedal. in addition, the contact could feel the transmission failing and causing the vehicle to become sluggish when accelerating. the contact later received notification of nhtsa campaign id number: 12v006000, (power train:automatic transmission:torque converter). the vehicle was taken to the dealer however, the contact was denied recall repairs because she was advised that the transmission would had to completely fail before it could be repaired under the recall campaign. the vehicle was not repaired. the failure mileage was 104,000. updated 7/18/12 *cn updated 07/25/12

2004 freestar. consumer writes in regards to recall notice 11s25/12v006000. related to transmission torque converter *tgw the consumer stated the vehicle would not move forward or go in reverse. the consumer had the necessary parts replaced at her expense. the consumer is seeking reimbursement. *jb

Driving and battery light, abs and brake light all illuminated. no issues with braking. replaced pcm in nov 2011 for similar issue. car at dealer for a week so far and indicate needs an alternator (maybe) and pcm. multiple pcm issues reported on this make and model. tsbs, etc. when is action going to be taken. dealer indicates part is on back order from ford. please take some action this is in addition to a torque converter issue already under recall. the pcm controls everything and could have caused this car to fail and hurt someone. *tr

Tl* the contact owns 2004 ford freestar. the contact received nhtsa campaign id number: 12v006000 (power train: automatic transmission: torque converter). the contact stated that the recall exceeded a reasonable amount of time for repair and caused fumes to release from the torque converter. the contact also heard noises being releasing from the vehicle. the contact also stated that the failure recurred for the last six months. the vehicle was taken to local a mechanic and the mechanic stated that the fumes were emitted from the torque converter. the approximate failure mileage was 117,000 and the current mileage was 127,000.

3rd row bench seat, drivers side u type bolt bracket( the inside piece that the rear seat locks into)...competely rusted through and partialy fell onto the tire and brake assembly. the passengers side in also cracked and brittle. the van still runs fine but we cannot use the 3rd row seat. our childeren were sitting on it when it finally broke and fell on the wheel. it made a hell of a noise . we were able to get stopped without much of a problem.

Vehicle just stopped moving. engine running but no engagement. no drive or reverse. steering and brakes not affected. eec test no codes. replaced transmission. *js

While turning a corner we heard a loud noise coming from the left rear tire. after getting home we pulled the left rear tire off to inspect the brakes, which were fine. we did notice that the wheel well was rusting out around the third row seat latch. the latch was loose and upon further inspection did not lock the third row seat into place. when carrying passengers in the back seat the latch is pushed out far enough that it actually rubs on the rear tire, which could result in tire failure. *tr

Was driving kids to basketball and before getting out of apartment complex (thank goodness not on highway!) the car stopped moving. fortunately i was able to maneuver it to a parking area. it would not go forward or backward but the engine was still running. had it towed to afford dealership with my recall letter regarding torque converter but of course after telling me they first had to do a diagnostic test (for $250.00) eventually, they determine that "it was not the torque converter (t/c) but internal problems within the transmission!?" (appears this is what they tell everyone!) i had brought the car there earlier in march when i received the recall letter and was told that the parts for the recall were not available until 2nd quarter of 2012. i went back in early april and again was told the same thing. then on or around april 10th guess what? my car broke down. i towed it to ford and asked that the torque converter be replaced. that was when i was told about the charge for the "diagnostic test". at first i refused and just asked that they replace the t/c. they said they could not because "what if they replaced it and the car still did not work?" i said i'll take that chance. they said no, and we do not have the parts available. eventually i had to get the trans rebuilt for $3400.00! what a racket they have! an american company whom i was trying to be loyal to taking advantage of their consumers!! we have to fight back, don't let ford get away with this!!!!!! *tr

The van would start and die - when it did stay running you could put it in drive or reverse and it wouldn't move - took it to sanders ford in jacksonville, north carolina. - their inspection found water in the pcm connector - they cleaned the pcm connector and applied dielectric grease - the service manager also said ford advised them to apply a bead of chauking to divert the water away from the pcm connector - is this been a problem with other freestar owners. *js [xxx] [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Tl* the contact owns a 2004 ford freestar. the contact stated that the rear driver side of the vehicle was rusted. the rear driver side wheel well was rusted and reached the fuel filler pipe. the contact also stated that the rear driver side seat was also rusted and would not lock in place. the vehicle was not taken to the dealer for inspection or repairs. the failure and the current mileages were 96,400.

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 25 mph, the vehicle stopped accelerating and would not shift gears. the check engine warning light also illuminated on the instrument panel. the vehicle was towed to an authorized dealer and the dealer stated that the wiring system needed to be replaced. the vehicle was repaired, but the failure continued. the contact also received the recall notice associated with nhtsa campaign id number 12v006000 (power train:automatic transmission:torque converter), but the dealer would not repair the recall, stating that it was not related to the failure. the failure and current mileages were unavailable. the vin was unavailable.

2004 ford freestar. consumer request reimbursement for vehicle transmission repair *tgw consumer sent additional correspondence *tgw the consumer stated he received a recall notice regarding a defective transmission in march 2012. three years after the transmission failed. recall# 12v006000. *jb updated 05/24/12 the torque converter was replaced. updated 06/19/12 updated 07/03/12.*jb updated 10/04/12.*jb

Re: recall 11s25 a transmission failure just happened to my wife today on the long island expressway at exit 43 area. she was passing a car in the passing lane doing 60 and suddenly lost power, she was lucky she was able to get over the 3 required lanes to safety. i had received a letter a few months ago about the transmission torque converter failing recall and that parts were not available till june in the meantime i have to pay for a tow now and told it would be 2-4 weeks before the van is repaired if that is the problem. it seems to me they are trying to weasel out already and any google search about this brings up pages of hits on this issue with the same symptoms.. this means i may be without a car for the next 4 weeks?? this is unacceptable. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle was performing as normal until the vehicle was service under nhtsa campaign id number: 12v006000 (power train:automatic transmission:torque converter). after the repairs, the vehicle had become resistant to acceleration attempts and could not be driven. the dealer was contacted and advised that debris from the torque converter could have traveled into the transmission, causing the failure. the vehicle was not repaired. the approximate failure mileage was 52,000.

Water seems to find its way into the transmission . when this occurs it destroys the transmission. *js

Tl* the contact owns a 2004 ford freestar. the contact stated while driving 30 mph, the vehicle failed to accelerate. the vehicle was taken to an authorized dealer who stated the transmission needed to be replaced. the vehicle was taken to an independent repair shop and the transmission was rebuilt. the failure recurred approximately two years later. the vehicle was taken back to the independent repair shop and the contact was informed that water was leaking into the transmission. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 64,000.

Power control modual (pcm) gets wet due to poor design and transmission fails to work. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the torque converter failed and the vehicle could not be moved. the contact received notification of nhtsa campaign id number: 12v006000 (power train:automatic transmission:torque converter) and had the vehicle towed to the dealer for repairs. the dealer advised the contact that because the component was not the original manufacturing equipment, then he would not be able to have the vehicle serviced under the recall. the manufacturer was not contacted. the failure mileage and vin was unavailable.

The power train shift to lost of power and not wanting to move in forward. *tr

Tl* the contact owns 2004 ford freestar. as the contact was driving, the vehicle decelerated without warning. the contact had received notification of nhtsa campaign id number: 12v006000 (power train:automatic transmission) and called the local dealer to secure an appointment. the dealer advised the contact that the parts needed to make the repairs would not become available until later in the year. the manufacturer was not contacted and the vehicle was not repaired. the failure and the current mileage was 149,565. updated 05/03/12*lj

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving between 35-60 mph, the brakes were applied but the brake pedal was abnormally depressed into the floorboard. the traction control warning light was illuminated at the time of the failure. the vehicle was taken to an authorized dealer where they advised that the traction control module needed to be replaced. the vehicle was not completely repaired. the failure mileage 77,566 was and the current mileage was 81,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that the floor mounts for the rear seating rusted and rendered the rear seating inoperable. the dealer was not notified. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 89,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle stalled numerous times. the transmission was replaced several times but the failure would recur. the contact received notification of nhtsa campaign id number: 12v006000 (power train:automatic transmission), but was advised that the parts needed for the repair were not available. the manufacturer was notified, but denied any assistance with repair to the vehicle. the vehicle was not repaired. the failure mileage was 75,000 and the current mileage was 179,000.

Tl* the contact owns a 2004 ford freestar. while traveling 25 mph, the contact noticed that the vehicle would no longer accelrate, but it did not stall. the vehicle was taken to the dealer, where the contact was informed that the torque converter needed to be replaced. the vehicle had not been repaired. the failure and current mileeages were 120,000.

Abs warning light comes on and then sometimes it goes out. is abs system not working properly or electrical? *tr

While driving my 2004 ford freestar 4.2 litre ,at speed of 60mph on highway suddenly vehicle stalled , and i had to act fast and coasted vehicle 2 lanes over to hug shoulder of highway. put vehicle in park turn ignition off turn the key over vehicle starts fine i drive back on the highway vehicle drives good like nothing occurred, my thought was fuel line problem, so had mechanic look at it he changed my fuel pump , fuel filter, fuel pressure sensor , so back on the road with vehicle , vehicle keeps stalling at 50-60mph and also stalls at traffic stop light while idling. having done some research online my problem seems like ford motor company has a defect problem in the pcm (powertrain control module)with the ford freestars/mercury monterey models it sold. i believe now my vehicle is not safe to drive and endangers other drivers on the road. please look into this systematic problem with ford freestars/monterey minivans. *tr

2004 ford freestar. consumer writes in regards to safety recall notice 11s25/nhtsa recall 12v-006 related to transmission torque converter *tgw the consumer was informed the parts were not available to perform the recall. *jb

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle was being examined by an independent repair shop when the contact was informed that third row seating was detached from the floor mounts. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 92,865.

2004 ford freestar. consumer writes in regards to safety recall notice 12v-006000 *tgw the consumer stated the vehicle is at a salvage yard, as he no longer owns it. the transmission failed. after the pcm was replaced, the transmission failed again. *jb

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving approximately 70 mph, the vehicle stopped accelerating. the contact was able to safely coast to a stop. the vehicle was pushed home by another vehicle. the contact examined the vehicle and noticed that the engine seized in addition to the transmission failure. the vehicle had not been inspected by a dealer, nor had it been repaired. the manufacturer had not been notified. the failure and current mileages were approximately 90,000. updated 04/27/12*lj the consumer was informed, the transmission could not be looked at, until the engine was replaced. updated 04/27/12

Appropriate handling- letter re 11s25- nhtsa recall 12v006000 reimbursement for her 2004 ford freestar. *kb the torque converter was replaced twice. also, the inner and outer tie rod ends were worn and loose, and the cv axle was loose. *jb

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle would sporadically become resistant to acceleration. the failure was experienced numerous times. the vehicle was taken to the dealer where the dealer replaced the transmission fluid but the failure was not corrected. the vehicle continued to lose acceleration power while driving. the manufacturer was made aware of the failure and advised the contact that the vehicle was included in nhtsa campaign id number: 12v006000 (power train: automatic transmission: torque converter) but the parts needed for the recall repairs were not available. the vehicle was not repaired. the failure mileage was 165,000 and the current mileage was 180,000.

Without any warning transmission fails. i take it to a ford dealer ,of course it is not under the recall. so i had to replace transmission out of pocket to a cost of $3327. *tr

While driving on i20 the van lost power, while trying to pull over it pick back up and continued. after changing fuel filter and pump it is still doing the same thing. on going up hill or passing other vehicles it will still lose power. too scared to drive it. *tr

Transmission power failure- since it will not shift. i contacted ford-was told to take it to dealer for recall repair.. they said converter replacement. but no parts- don't know when? bring 4-1-12 and leave it. i asked ,what will you do? i said was running fine till this- what if converter doesn't fix? sorry; that's all we can do. i asked; w/ the trans out why wouldn't you fix it? well we don't have the trans out -our mech knows how to make the change w/o removing it! if it is not right -then what? then it might cost you 2,000.00 or more for a transmission! we are 80 plus years old- we live on little social security and public aid.. i am disabled with problems - our only means of transportation to doctors ,ect frequently.. i can't pay for this faulty trans and can't be w/o car, waiting till ???? the local trans shops seem to have no trouble getting these parts at all. i just have no money to pay them!!please help if you can. *tr

Rear 3rd row seat latch is completely rusted through making the rear seat completely unsafe and unusable. could cause serious injuries in a accident if rust goes undetected, vehicle is kept in garages and well maintained. *tr updated 05/31/12*lj

1) we now have transmission failure. the cost to repair equals most of the vehicle's value. 2) driver-side passenger door closes and opens again continually. we get out and do that manually. 3) with foot off accelerator, going down hills, the freestar transmission has "chugged" for a couple of years now, reproduce-able at dealer last year but they could not find cause (we ran out of money letting them study it).... we now know these things are all related. research online shows other owners have found wet pcm to be promulgating cause for door sensors and the cause for premature failure of transmission due to damage caused by pcm over time. to put pcm below windshield, without proper waterproof housing, this is a design error that causes very, very expensive damage and repairs that will be required again, without pcm being touched. dealers repair damage (not cause) under warranty, but most of us are now out of warranty. we've only got 74000 very well-cared for miles. problem is the vehicle is now not drivable; transmission is shot. ford refuses to make good for us. the schedule recall for the trans axle will be our next repair, but it won't replace the transmission! see: http://townhall-talk.edmunds.com/direct/view/.f0fb94a!make=ford&model=freestar&ed_makeindex=.f0fb94a. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that when starting the vehicle, she would occasionally become locked inside the vehicle or locked out of the vehicle by the anti-theft system. the vehicle would also sporadically fail to start. the vehicle was taken to the dealer where the trans receiver was replaced and the computer was updated however, the failure persisted. the current and the failure mileages were 135,000.

Tl* the contact owns a 2004 ford freestar. the vehicle was repaired under nhtsa campaign id number: 12v006000 (power train:automatic transmission:torque converter). once the vehicle was repaired, the contact noticed that the transmission warning light would illuminate sporadically. the dealer and the manufacturer were notified of the failure, but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the contact stated that there should be an amendment to the recall stating that when the torque converter fails while driving, all of the transmission fluid should be flushed out to mend the broken components. the failure and the current mileage was 178,000.

Driving north on minnesota highway 169 at 65mph and notice smoke coming from the engine compartment. i immediately pulled over onto the shoulder and within three minutes there were flames coming from the engine compartment as well as smoke. there was nothing wrong with my vehicle and it was running well when all of a sudden it just started smoking and then it burst in to flames. *js

Issues noticed with electrical systems within a year of purchasing brand new vehicle. dealerships never found anything wrong. while driving down the road, vehicle would lose power. radio would go out, all lights on dashboard would go out etc. then all of a sudden they'd all come back on as if nothing happened. noticed mostly during rainy and humid days. then once in a while van would chug and act doggy. in december 2008, while driving down a busy city street, van just stopped "driving" and would rev. didn't have money to fix until april of 2009 so it sat in our driveway. had it towed to transmission shop after calling ford dealership and was told it was double the cost for them to fix. transmission shop told me that the splines stripped off the torque converter causing the transmission to fail. repair cost for tranny rebuild #1: $1,830.97. shortly after, the a/c stopped working (summer 2009). replaced condenser for price of parts as neighbor who's a technician provided free labor. van ran okay for about a year. then in summer 2010, started running sluggishly again and still had issues with power loss (as stated in beginning). found info online about everyone having issues with pcm so replaced that as well for $500. worked for a couple months but then in december 2010 van started having issues with power loss again and chugging. little did i know, this was the start of the tranny beginning to fail again! july 2, 2011 tranny failed again. doing 50mph in road construction zone. again, told by transmission shop (different shop as we were 9.5hrs from home), that the torque converter failed again and tranny needed to be rebuilt. cost to rebuild tranny #2: $1,850.00. still having issues with sluggishness, thinking water getting into pc still. tire pressure lights have been on for years, having issues with sliding doors, back up sensors, a/c etc. i'm tired of this lemon!!!!! *tr

Water keeps getting into the pcm. common problem with this vehicle. van will stall out, not have power in drive or reverse, and anything electrical acts up. *tr

Pcm wet and engine will die when under load. turn on power option will cause the engine to die. *tr

Open investigation pe11039. the third row front seat anchor is secured to the rear wheel well. on the driver side, the area of the wheel well where the seat anchor is located completely rusted out of our van and detached, leaving a gaping hole in the wheel well. on the passenger side, rust is apparent in the same area, though the anchor has not yet separated. *tr

While driving up a very steep hill my power train/ tourqe converter let go. i know this because i had it towed to my local ford dealer and it had to be replaced. at this time there was not a recall. now its 2012 and there is a recall notice. i paid over $1500.00 to repair and replace. i think that the ford dealer that repaired my 2004 ford freestar se should pay me back. *js

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 60 mph, the vehicle stopped accelerating. the contact safely coasted to a stop where the vehicle was towed to an independent mechanic. the torque converter was replaced by the mechanic however, the failure recurred eleven months later. the vehicle was towed back to the mechanic where the torque converter was replaced a second time. the same failure recurred approximately one year later. the vehicle was in the process of being towed back to the mechanic for a third repair. the manufacturer was made aware and offered no assistance. the failure mileage was unknown. the vin was not available.

Tl* the contact owns a 2004 ford freestar. while traveling 30 mph, the contact noticed that the front suspension and axle had suddenly separated from the vehicle, causing the vehicle to crash into a parked vehicle. no one was injured during the crash. the vehicle was not diagnosed or repaired for the failure. the current and the failure mileages were 87,308. updated 05/10/12*lj the consumer stated while driving, the right tire on the passenger side of his vehicle simply collapsed. there was a loud bang as the front side dropped gouging the hub cap and the metal wheel into the asphalt leaving a narrow strip in between my wheel and the another vehicle that was double parked. his vehicle continued to gouge the asphalt and then stopped. the collapsed tire did rub the left lower side sport trim of the other vehicle which left black rubber marks on the double parked vehicle. the consumer stated his speed was about 25 mph and as held the steering wheel, the air bag deployed, with such great force it shattered the windshield. the vehicle was totaled. the consumer stated the police refused to make a report as there were no injuries. updated 07/12/12

The vehicle will begin to act like it is going to stall at high speeds or going up hill. we notice it more when we accelerate really fast like an on ramp to the highway, but it also happens when it needs the extra power going up hill. i have taken it in and i was told it was water getting into the pcm causing electrical problems with read outs on temperatures and other things. we have already had to get the torque converter replaced a few years ago and i was told that it may have been to issues with the pcm. *tr

Left rear seat no longer latches making it unsafe. the seat no longer latches because latch that was fastened to the left rear wheel well has rusted completely off the wheel well. *tr

Trying to pass someone on the expressway and it started to stall. even since then van has been having a stalling type of issue. just is past sunday suddenly stop in the middle of traffic and had to wait a while to get the van to move. as to the return home [xxx] almost crashed thru the garage because it stop moving, as she hit the accelerator which it appear to grasp gear cause traumatic street. as we tried to look for a trouble shooting solution we ran into your website about the recall. we contacted ford about it and the service department said there is no recall and can not fix until the letters are received from to us from ford. they said that we have to pay for the repairs cost and when the recall letter is out they can refund our money back. also note we purchase the van in 2004 and we have not received any recalls. the strange part is that when we provide the vin, they did not made us aware of this. 2004 ford truck freestar 2wd 3.9l sfi 6cyl estimated mileage: 96066 name:[xxx] color: tan vin:[xxx] nhtsa campaign id number: 03v457000 nhtsa campaign id number: 04v446000 nhtsa campaign id number: 06e056000 nhtsa campaign id number: 12v006000 nhtsa campaign id number: 12v006000 please advise information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

While on the highway, at about 35 mph, my 2004 ford freestar died. i was able to coast into a side street without power. after about 10 minutes, i was able to restart the vehicle, but it ran roughly for several minutes and then behaved normally until two days later when the transmission would not engage in any gear. i thought it was a transmission problem. the vehicle was towed home and the tow truck driver said it was behaving like there was a problem with the computer. apparently he has seen this problem before. examination of the computer (pcm) and the attachment plug showed significant water entry. water actually ran out of the plug and there was water in the pcm enclosure. after several days of drying time, the pcm was put back into the vehicle and the vehicle ran normally. ford has issued a tsb that covers the problem of water getting into the pcm and cable, so i am sure it is a common occurrence. i believe that if the vehicle is allowed to set idle for a number of days, the pcm will dry out by itself and then run normally until the next rain storm. no doubt, many transmissions have been replaced in error, and the problem reoccurs when the pcm again gets wet. loss of power on the highway means no power steering or power brakes, which can lead to loss of control of the vehicle. the location of the pcm lends itself to water entry and appears to me to be a design defect that ford should address more forcefully than just to issue a technical service bulletin. *tr

Last thursday around 3:00pm i was driving 55 mph in the highway when suddenly i heard a strange whinning noise every time i tried to accelerate the car. after a few seconds, i realized that the car was slowing down in the middle of the highway so i immediately drove all the way to the emergency lane with the momentum that the car had left. the car was not responding to the shifting gears but the engine was running and the signals were working. later i found out that it was the transmission. but what i thought was strange was that it never gave me a warning. that was a scary experience with fully loaded trucks going over 70mph next to my van, which was shaking with their speed. i thought that was my end. *tr

Noticed inside carpet was wet on the rear left side, removed the inside rear wheel panel and found the third row seat latch had completely rusted through to the outside of the car allowing water to enter the cab space and now the third row seat is unsafe due to the seat not being able to latch. *tr

Tl* the contact owns a 2004 ford freestar. while parked, the contact noticed that the third row rear seat would not latch in place. the contact inspected the vehicle and discovered that the seat anchor in the third row seat was corroded and bore a hole into the seat anchor. the vehicle was taken to the dealer for diagnostics where the technician advised that there was not a repair available for the failure. the vehicle was not repaired. the approximate failure mileage was 97,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that the abs light remained illuminated. the contact had not experienced a failure while braking, but the light constantly illuminated. the vehicle was taken to a local mechanic and the mechanic stated that the abs sensor failed. the manufacturer was made aware of the failure and stated that the failure could not be corrected because that sensor was no longer available. the vehicle was not repaired. the failure and current mileages were 81,401.

We bought our 2004 freestar new. wife now is unable to drive it due to safety concerns. it stalls, misses, and bucks while driving. it is much worse after rain. we have taken to dealership and they want to do a tune-up. took to local mechanic and he says that there is water in pcm. have located hundreds of complaints in forums. very expensive fix and it looks as though many people have had fixed several times. *tr

When making a right turn with a full load (my wife, 2 kids, my parents and i) a vibration occurred in the left rear wheel well. i couldn't find the problem myself so i took the van to the ford dealer the next day and they diagnosed that there was rusting in the left rear wheel well which caused friction against the tire when turning right with a full load. the service manager at the ford dealer recommended that i do not drive the vehicle and replace the vehicle as it was too dangerous to drive. i was not planning to sell the van for scrap after 5.5 years and i couldn't morally sell a car that i wouldn't feel safe driving with my own family. i took the van to a body shop and they recommended a specialty shop. the specialty shop identified the problem as a panel that was not sealed well which caused premature rusting. they were able to cut out the area and replace that part of the wheel well. i see this as a very serious safety hazard that i hope others don't encounter. if i had not taken care of this problem immediately the tire could have been damaged while turning right with a full load and caused a serious rollover accident. i was not happy with the ford service manager's advice of buying a new car versus helping me fix the problem. i felt it was important to file a safety complaint as the result of this type of premature wear on a vehicle could turn out to be tragic for someone. *kb

2004 ford freestar. consumer states vehicles drives rough, stating vehicle accelerates and decelerates on its own *tgw the consumer stated the vehicle would slow down and then speed up with rapid jerking. the consumer had the egr replaced at a cost of $289.97. also, the air conditioner compressor, ignition coil and main computer had to be replaced. *jb

I purchased this vehicle in 2009. had it in the shop 3 times in the first year for suspected transmission problems while under dealer warranty. each time i was told there was no issue and the tranny was strong. have had issues since the beginning. during a recent trip to the grocery store the transmission seemed to slip out of gear with top speeds reaching 23 mph. luckily i was able to make it home. parked the van. next morning when i went to start it, it wouldn't even turn over. i put a new battery in it and it ran. continued transmission problems. i took it back to the ford dealer and was told i needed a new transmission to the tune of $3500. they didn't even inspect it. i was told there was a recall but mine needed more than the torque converter so i would be responsible. this is crazy. ford needs to fix these vans. i still owe on this vehicle. how am i supposed to continue making payments as well as dump another $3500 into the transmission? what is going to go out next on it? *tr

Drove vehicle to store, went in to do shopping came out to leave vehicle would start but wouldn't accelerate. two days before incident it had been raining in grand junction colorado. had vehicle towed to ford and was told today that the pmc is full of water! it's going to cost me over 1500.00 to fix this! what would of happened had it decided to go out as i was driving down the road with my two kids in the car? or when rushing my severe asthmatic to hospital? *tr

Driveing down road lost complety transmission failure,had vehicle towed to transmission shop convert spline failed ,payed for new transmission ,contacted ford and was told thats normal wear would not pay a dime. *tt

Fire in engine. mechanical assessment right now is transmission failure. don't have specifics outside of that, but i see transmission failures this month by ford for my vehicle, and i'm naturally concerned. *tr

Traveling steady at highway speed on interstate highway, vehicle suddenly stopped moving. safely pulled to side. unable to get van to move forward or backward. no other symptoms or failures. transmission shop found metal shavings throughout transmission and rebuilt torque converter for total cost of $2236.47. experienced the same failure under same conditions on january 25, 2012 with approximately 189,700 miles. ford dealer verified torque converter output shaft is stripped and torque converter is again filled with metal shavings. they are working with ford for authorization to repair at ford's cost under the forthcoming torque converter output shaft recall. *tr

2004 ford freestar: 18 months ago, transmission went out; van had less than 100 miles on it. new transmission put in but again my transmission is acting up. power loss is very clear! today, i called the ford company to address my concern because my van again lost power. transporting four children on a daily basis in dangerous winter temperatures is a great reason for concern! a ford representative told me that my vehicle is part of the "power train torque" recall and called my local ford dealerships (1-2 hours away) to see if they could fix my van, they were unable because they don't have the parts in but would have the parts in (early-mid) spring. i asked the representative what i should do as i can not wait until spring, she advised me to not have it fixed by an independent mechanic because ford may not cover the costs. also, wondered if ford would be responsible for the transmission cost based on this recall. "no"! this is suppose to be a "family" vehicle, why do i have to put my family in danger until spring (when the part arrives)? i feel that ford should be responsible for the cost of my transmission and they should fix my vehicle at the time that it's dangerous....like now (not spring)! *tt

I bought this vehicle 03/28/2011 and at the time it recorded a mileage of approximately 107,000 miles. today i checked and my miles is reporting over 195,000. this is impossible for a jump of over 80,000 miles in less than a year and i hardly drive the vehicle. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while at a stop sign, the vehicle failed to accelerate. the vehicle was towed to a local repair shop where it was confirmed that the torque converter failed and needed to be replaced. the manufacturer was contacted and the vehicle was repaired. the failure mileage was 47,146 and the current mileage was 48,000.

Tl* the contact owns a 2004 ford freestar. the contact was driving 70 mph when the vehicle stalled without warning. the failure was experienced several times. the vehicle was taken to an independent mechanic and the local dealer where a diagnostic was performed twice. the failure was located at the transmission shaving shaft. the transmission was replaced twice but the failure was not corrected and the vehicle continued to stall sporadically and without warning. the failure mileage was 63,369 and the current mileage was 137,000.

This has been on an on going problem for several years now (this is the 4th time ford serviced the vehicle). after a rain storm my freestar does not start or will start & stall. today, after raining all night, i was driving my 3 kids to school apx 0800hrs, as i was turning onto rochelle ave from chestnut st in rochelle park, nj the vehicle stalled in the middle of the intersection with loss of all power including the brakes which caused me to roll into on coming traffic. luckily the garbage truck was able to stop before hitting my vehicle. i have found that you had an open case under id number pe10033 the pcm has been changed 3 times and repaired once, on the following dates at the following locations: 5/13/2010 all american ford, 520 river street, hackensack, nj 3/19/2011, 12/13/2011 & 1/13/2012 all american ford, 375 rt 17 south, paramus, nj on all these occasions it was water from rain that effected the pcm.

Tl* the contact owns a 2004 ford freestar. the contact stated that the rear driver's seat belt detached from the wall while attempting to buckle it. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 79,000.

When i turn steering wheel i hear a noise like something is loose and rolling around in the air bag housing. is there a danger of something loose in there acting as a projectile should the air bag deploy? i don't want to mess with this myself, what should i do? *tt

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle would stall without warning. the vehicle was taken to the dealer and a cover was placed over the computer to keep water from getting entering and damaging the computer but the repair did not correct the failure. the vehicle was taken back to the dealer where the dealer added sealant to the cover that was protecting the computer. the vin was not available. the current mileage was 103,000 and the failure mileage was unknown. updated 03/27/12*lj the consumer stated the computer is located directly under the windshield, allowing water to drip on the computer.

While driving at posted highway speed (65mph) a failure occurred in my freestar minivan. the engine was running but there was no power to the rear wheels. this happened suddenly and unexpectedly on a busy highway (route 17) and rendered my van powerless with my wife and three young children aboard. there was no warning that this was going to happen. luckily she was able to get to the side of the road and avoid accident. the van was towed to a service station and awaits repair. doing some research found that there have been numerous complaints to the nhtsb about the transmission/torque converters on these vehicles and also a class action lawsuit filed with no address by the nhtsb. this repair will no doubt cost me well over $2000. the main issue here is that this defect has been known for some time and no corrective action has been taken. my family could have been hurt from a known problem. please address this. thank you *tr

Luckily i was not driving my freestar when the transmission went out, however, it was the coldest day of the year and i was stranded. i was on my way home from work when i went to get in and put the vehicle in reverse and nothing happened. i had to replace my transmission with a nice bill of $2500.00. i am happy that ford has finally realized this is a problem and is going to fix it. however, what are they going to do with the people that have already paid for the repair?? *tr

We were leaving for a short trip. while driving on the highway the engine rpm's increase and the van was hardly moving. no advance notice at all. we turned around and made it back to the house. just creeping along. it was just pure luck, early morning with hardly any traffic. from reading other complaint on the internet, it could be a costly repair. as of today, i haven't had a mechanic look at it. with only 60k miles i would think a transmission should last longer. too many of the same complaints. ford must of had it designed with "costing cutting" in mind. my opinion ford motor company should offer some type of allowance for shoddy design. there seems to be a great number of failures not just one or two. *tr

Tl* the contact owns a 2004 ford freestar. the contact was driving approximately 45 mph when the vehicle began to jerk violently with the illumination of the battery and engine warning indicators. the engine suddenly staled and restarted with the continuous illumination of the engine warning indicator. the similar failure recurred and the vehicle was taken to an authorized dealer who stated the power train control module would need to be replaced as a result to water leakage. the vehicle was repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 151,000. the vin was unavailable.

Came out from work, went to start my ford freestar, the car turned on but could not move it. the wheels would turn, attempt to reverse or drive and nothing would happen. was initially told by a mechanic about the torque converter, then had to replace the transmission. *tr

I purchased my 2004 ford freestar minivan new and had experienced no problems or symptoms whatsoever leading up to the date of my recent transmission failure in 11/11. recently, while merging onto a major highway (wife, two children, grandmother in car with me), my transmission simply failed. the vehicle would not engage in drive or reverse and we were stuck in the middle of the highway at night. we pushed the vehicle off the road as much as possible and had it towed to the ford dealership. the result was a new transmission for nearly $3000. i had been reading for years about identical problems with the 04-05 ford freestar transmission and had taken extra precautions hoping to prevent it. my vehicle is very well maintained and i had absolutely no symptoms or indications of a transmission problem. the dealership gave me no reason for the failure other than to give me options for repairing it and to say there have been a number of transmission issues for these vehicles. *tr

Traveling on the highway in connecticuit going back home to maine. lost all power on rte 84. luckily there was no accident. would not move at all. $850 tow back home. torque converter. vehicle has not been fixed yet. *tr

I was driving on the highway and began to exit when the car alerted to "check traction." it started to make a loud noise, then began to decelerate and no matter if i pressed on the accelerator the car began to slow down until it eventually stopped. i was able to get myself to a safe area before it lost its ability to drive. i had it towed and was told by the auto repair person that it was my transmission. *tr

Son commented that rear seat was not properly latched down. inspection showed that driver-side rear seat anchor was latched to the seat, but the anchor was no longer attached to the vehicle body. had also been noticing that during right hand turns, driver side rear wheel makes loud rubbing sound. had son shift weight to the right (to push seat away from loose anchor) and sound stopped. *tr

My husband was driving up the hill to our house when our van had a sudden loss of power. he managed to get on the side of the road and out of traffic. now the van will not engage in any gear. if you put it in drive or reverse and hit the gas the engine just revs. we need a new transmission. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the third row seat latch would not latch properly due to corrosion. the vehicle was inspected by an independent mechanic who advised the contact that the latch would have to be replaced. the manufacturer was contacted and they advised her that the part needed for the repair was not made for replacement. the failure mileage was approximately 100,000.

Tl - the contact owns a 2004 ford freestar. the contact stated that the hook that held the rear driver side convertible bench seat in place was completely corroded. the contact mentioned that the damage was so severe that it rusted through the body of the vehicle. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure and the current mileage was 137,000. kmj

Transmission failed going down interstate at 65 mph. *tr

The torque converter went out without any kind of notice, no noise , no slippage. it was pulling it self real good then just quit. in the long run of getting it fixed, it costs us almost $2000.00. the transmission pump went out at the same time causing other problems, hence, rebuilding the whole transmission. heard that ford new about the problem and didn't want to fix it cause it is a high dollar repair making them money. *tr

Without warning and while engine still running the transmission gave out. i now have no forward or reverse. costing over $1700 to repair, not replace the transmission. *tr

When filling the gas tank it will kick the gas back out the filler hole - spraying gas a good 3 ft. in order to get gas into the tank you have to fill very slow and after many tries and nozzle shut offs you can fill the tank. when this symptom started it has caused the engine to sputter going down the road and the pressure builds so bad in the tank, it is sometimes impossible to remove the gas cap due to excess pressure build up. now we have to leave the cap on loosely so pressure won't build up, ironically the gas cap instrument light does not come on. *tr

Daughter's were driving 55 miles an hour when the transmission failed / no power in traffic. car acted as if it was in neutral .turned onto side street to avoid being rear ended slid into brush and rocks. paint scratches,towing,transmission replacement and possible deadly condition ! *tr

Tl* the contact owns a 2004 ford freestar. the contact was driving 55 mph when the vehicle stalled without warning. the vehicle was towed to the dealer who performed a diagnostic which located the failure at the transmission torque converter. the vehicle was not repaired. the failure and the current mileage was 61,000.

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 35 mph, the vehicle suddenly stalled and all electrical systems stopped functioning. the contact did not take the vehicle to the dealer for a diagnostic test. the failure mileage was 111,000.

Upon opening the folding third row seat, the bottom latch failed to engage with the seat. further inspection showed that the entire latch panel had rusted away from the body of the car and was sitting in the wheel well. there is now a hole in the side of the van and the third row seat is unusable. at 7 years old, this level of rust is very premature. *tr

My wife started the vehicle up and put it in drive. as she pulled into traffic the vehicle lost all forward momentum while the engine rpm's accellerated to the point it caused the engine to stall. my wife was on an incline when this happened. she put on the brake and restarted the engine, it started fine and sounded normal until she put the engine into drive. the motor reved up and there was no forward momentum. the motor stalled once again. she started the vehicle again and put the transmission into low gear and was able to drive it one block to a ford dealership parking lot. this all happened with no proir warnig of failure. she drove the van to work a few hours earlier with no indications of imenent failure. after researching the internet, i found several hundreds of other 2004/2005 freestar owners that have the same systematical failure of the torque converter. this seems to be an ongoing issue with this make/model and should be recalled before someone is hurt or killed from an accident cused by immediate loss of forward momentum due to a failed torque converter/transmission. *tr

Whilst driving, engine rpm increased with no vehicle acceleration. had to coast into parking lot and found transmission had no forward or reverse movement. luckily there was light traffic and emergency actions were not present to remove vehicle off road safely. *tr

We were on a highway and it just lost all acceleration. had it towed ($300) to shop. needed a rebuilt transmission ($2440). had that done. now, 15 months later, the transmission is slipping! *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 25 mph, the rear windshield unexpectedly shattered. the vehicle was taken to a local repair shop and they were unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure and current mileages were 150,000. the vin was not available.

Tl* the contact owns a 2004 ford freestar. the contact was driving 65 mph when the transmission failed. the vehicle was taken to a local mechanic who replaced the transmission. the manufacturer was notified of the failure who advised that there were no recalls. the vin was unavailable. the failure mileage was 76,000.

Paint peeling off roof and hood ,looks like they used two different primers. *tr

I was driving down the highway at 55 mph and my van starting cutting out really bad and died. i was a mile from anywhere i got it to a safe place eventually and then could no longer start the van. this is the third time this has happened and have had to replace the computer already once. it was raining heavily so i know it is the computer because the mechanic who replaced the computer 3 months ago said this is a known problem with the 2004 ford freestar. every time it rains i have trouble with my car. it was raining last night so i know water has once again gotten into my computer. when is there ever going to be a recall on this. i am a single mom of 4 kids and feel like ford should be held responsible for this vehicle. i can't afford to just go out and buy a new vehicle because ford messed up. i have owned this vehicle for 4 years now and it has been in the shop or broke down for at least 2 years of this time for the same issues. *tr

Driving on freeway at 60mph the van just stopped accelerating, the rpm acted crazy. we pulled too side of road and would not move in any gear. i have had routine oil changes and maintenance, there was no signs or warning of any transmission problems. vehicle towed. i have been told my van needs new transmission. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while attempting to change a tire using the manufacturers jack, the jack failed. the vehicle barely missed landing on the contacts foot. the manufacturer was not made aware of the failure. the failure mileage was 113,000. the vin was not available.

Tl* the contact owns a 2004 ford freestar. while the vehicle was parked the contact lowered the third row seating to the floor when he noticed the safety latch attached to the rear wheel wells was corroded from the inside out and were fractured. the contact stated the third row seat could not be used because it would be unsafe in the event of a rear end collision. the dealer was made aware of the failure and refused to inspect the vehicle. the vehicle was not repaired. the approximate failure mileage was 92,300. updated 12/20/11*lj updated 01/19/12

When driving my car, it was hard to shift and when i came to a stop, it had a hard time shifting gears. i brought it to my mechanic who diagnosed the torque converter had gone bad. he replaced the torque converter and i had the car back for a week and the car died again while driving. the car is now diagnosed with a bad pcm and that will need to be replaced. *tr

Driving and the car shut down: no power steering, no power brakes, nothing worked. there were no warning lights or other indication of failure. was able to steer to the side of the road and stop vehicle using emergency brakes. *tt

Tl* the contact owns a 2004 ford freestar. the contact stated that water had entered and remained in the rear cargo area. the contact inspected the vehicle and found corrosion in the rear fender well and the third row seat latch. the rear panel was not installed correctly and caused water to penetrate the cargo area. the vehicle was not repaired. the failure and the current mileage was 105,000. updated 11/25/11 *bf the consumer stated that it became evident, while troubleshooting, the failure of the rear passenger side vent window motor. the water leaks have been corrected and the structural integrity of the fender and seat latch has been restored. updated 06/06/12 *js the consumer discovered that was entering the rear of the vehicle in three separate areas. inside the rear wheel well on the passenger side, in which a re-enforcing plat was improperly installed. gasp across the top trailing edge allowed water to get in behind the panel. water was also entering the vehicle along the rear seam where the inner fender attached to the floor pan. the factory installed seam sealer had failed. water was penetrating through cracks in the rear roof seam located at the outside trailing edge of the roof seam that served as the rain gutter.

It started with my driver side window working erratically. simultaneously, the buttons on my radio quit working, although it randomly kept trying to reprogram "preset 2". without warning, at 65mph on a busy road, i abruptly lost power and could not maintain speed or accelerate. i also experienced erratic rpm. currently vehicle will chronically not start due to power failure, even though battery and alternator have been checked and are functioning properly. the sudden and unexpected loss of acceleration and erratic rpm is dangerous. i am unable to drive this vehicle because i fear for my safety. *tr

Transmission warning light appeared while on vacation. stopped at a dealer said we were ok to continue. car has felt weird since. auto shop just told us we need a new transmission. *tr

I had arrived at my brothers house after a 8-9 hour drive, unloaded the vehicle & visited for a few hours. we decided then to go out to dinner & would take my freestar. my brother has ms so i had to pull forward & try to back in to get passenger door closest to his exit from the house. when i put it in reverse to back the van barely started to move & then wouldn't move. i then let it roll down to the street & tried forward & reverse, but the van never moved again. i had it towed to a ford dealer & was told the transmission was gone. i had them put in a form reman unit. i had to drive my brothers van back home & come back for mine the next weekend. *tr

The van began to jerk and lose power. i was able to make it home and was told that the pcm was wet. i contacted the ford dealership where i purchased the van and learned about the service bulletin. i emailed ford and was told there was no recall and i would need to fix this issue myself. *tr

Going to work with my kids in the car 2004 freestar. going to drop them off at family's house went to give gas lost all power no warning no indication there was a problem coasting in middle of main road very lucky its a busy road could have been bad. needs to be solved before there is a fatality. no money to get it fixed right now with 3 kids and christmas round the corner. *tr

My wife was driving the van when the transmission gave out, no propulsion but motor still running, and it coasted to a stop. only she and i (driving instructor and safety officer) have carefully driven and maintained this vehicle since it was factory ordered and delivered from the dealer in 2004. majority of mileage was on the open highway. today we picked it up from the shop it was towed to and where it underwent major repair for four days. they rebuilt the transmission and replaced the valve body and torque converter. the total cost of this repair including towing and tax was $3499. *tr

I have a 2004 ford freestar. i was on my way to the store with my 2 young sons. i stopped at the stop sign and when i went to turn, i lost any power that i had, without any warning my transmission went. i didn't have 1st, 3rd or reverse, i had to get my van towed home arrange for a ride. this is very dangerous and needs to be taken care of. now my van is in the shop and $2000.00 later hopefully i can get a year out of this. *tr

2004 ford freestar lost all acceleration and stopped on major roadway. no previous signs of trouble from transmission. class action filed in us district court august 2010 declaring faulty manufacturing. ford refusing to repair without full payment of $3200. current mileage 94,000. how many must get robbed before this is addressed? *kb

I was driving down the road and the vehicle dropped out of gear and loss acceleration. it would not go back into gear. *kb

Transmission issues had to be replace, check engine light will not turn off. i have read many reports online about issues with the transmission in the 2004 ford freestar, sensor light issues, tracking light issues. no warning transmission just died 200 miles from home. *tr

Transmission went out. *tt

2004 ford freestar transmission quit for no reason while driving , just cut out while traveling 25 mph up a hill in heavy traffic. *tt

My husband was driving on a 4 lane hwy in pensacola, fl when my 2004 ford freestar suddenly stopped pulling. no forward, no backwards, neutral, nothing and the rpms went extremely high. zero warnings, and in heavy rush hour traffic. it is only due to my husbands race car driving experience and quick reaction time that he was immediately able to get the van on the side of the hwy. my husband and our two boys thankfully were safe but they were stranded in intense florida heat. i have had a lean fuel, various electrical, coil pack and pcm issues since i got the van june 2007. the ford dealership, and the easterns dealership i purchased the van from, could not figure out the problems. while under warranty, easterns worked on it but none of the issues were ever able to be fixed. i choose the freestar for its safety features so i knew i had a safe way to transport my children. this is no longer the case, i do not trust ford to take care of their defective products and i will not purchase another ford. *kb

Engine misfires, will not go into gear, nor move, sometimes driveing down the road engine will shut off, ford dealer told us the transmission was bad, i took van to another repair shop, they found water in the pcm, replaced pcm, cost 1300 dollars, and still have same problem every time it rains. *tt

Pulling away from a stop sign on a busy two lane highway, vehicle stop accelerating and engine revved freely. no shoulder and vehicle could not move under own power. pulled over a little but vehicle was still in lane of travel, at night, with no street lights and small children in car! *tr

The main engine computer (ecm, pcm, aka eec) constantly gets wet due to a design flaw. water drips down on the computer and will cause the engine just to die while driving the car on the highway. this causes a very dangerous situation! *tt

2004 ford freestar rpm's 3000 at idle. diagnosed as water intrusion in original pcm (powertrain control module) in april of 2011. water intrusion occurred on replacement pcm as well within 3 months because rain kit per service bulletin ( # tsb-06-14-10) was not installed at the ford dealer. second incident occurred with the replacement (new) pcm on 9/8/11. on 9/8/11 vehicle stalled out while in traffic. replacement pcm diagnosed as water intrusion as well by different ford. second dealer noted rain kit had not been installed by 1st dealer when new pcm was put in. second dealer installed kit, but vehicle stalled out in traffic once again on 9/17/11. replacement (new) pcm had been contaminated prior to rain kit installation. vehicle is now at the ford dealer (that installed tsb rain kit) for 3rd pcm unit. contact was made with the original dealer that installed the replacement pcm as well as ford warranty department, and as of this date of 9/23/11 neither has accepted responsibility for failure to install the recommended tsb rain kit that caused the replacement (new) pcm failure. we were very fortunate that no one was hurt during the 2 incidents when the vehicle stalled out while in traffic. we will continue to pursue action to make the first ford dealer / ford motor company financially responsible for neglecting to install the rain kit per fords service bulletin upon installation of the first new pcm unit. *tr

Transmission went out while driving. thankfully we were not on the highway. no grinding or slipping, the engine just revved and would vehicle would not move. had 3 children in the car at the time. very dangerous to trust this car. got the car to a parking lot, now it has been towed to a mechanic to be checked out. we previously had problems with something in the ignition or something where the car would just sputter and die while driving. replaced driver side window motor, but passenger side does not work either. please get these off the road! *tr

Tranmission grinding and loss of power... *tr

Tl* the contact owns a 2004 ford freestar. while the contact was driving approximately 70 mph with the accelerator pedal engaged, when the transmission failed to respond. suddenly the engine rmps began to increase. the vehicle was coasted to the side of the road and the engine was turned off. after restarting the engine there was an illumination of the abs and emergency warning indicators. also, the odometer became inoperable; unable to display a reading. the vehicle was towed to the residence. the vehicle had not been diagnosed or repaired. currently, there is an open investigation associated with nhtsa campaign id number ea09016 (power train: automatic transmission: torque converter). the manufacturer was not notified of the problem. the approximate failure mileage was 86,000. the vin was unavailable.

Transmission went out in my 2004 ford freestar we where driving on freeway at 65 mph and the transmission went to 6000 rpms the repair shop said it was most likely the torque converter because of the way it happened. please help we don't have that type of money. *tr

Letter from senator grassley on behalf of constituent problem with the locking mechanism for rear seat of his 2004 ford freestar *tgw the locking mechanism for the rear seat rusted from the inside.*jb

While traveling on very busy highway with three children and infant aboard, transmission suddenly failed. all drive power suddenly lost.

As i started crossing a 5 lane intersection to turn on a side street, the van lost all drive power. motor was still running. had to avoid cross traffic coming at me as i slowly glided through the intersection to find a safe place to stop. had the vehicle repaired and it was a bad torque converter and was told a very common problem with this vehicle. very upset about the cost as well as my children were in the car when it lost power. *tr

Driving down the road at 15 mph, the transmission fails. cost $3700 to fix. the new transmission stinks. nothing is right about this car. one piece falls off after another. nickel and diming me to death! *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle would violently jerk when attempting to up shift or downshift between gears. the vehicle was taken to the dealer who informed the contact to replace the transmission. the manufacturer was made aware of the failure however, did not offer any assistance. no repairs were performed. the current mileage was 77,000 and the approximate failure mileage was unknown.

Tl* the contact owns a 2004 ford freestar. the contact stated while driving 65 mph, the vehicle stalled. the contact merged the vehicle to the side of the road where it was towed to the dealer. the dealer inspected the vehicle and advised that the pump shaft and seal and the torque converter would need to be replaced. the manufacturer was notified who offered no assistance. the failure mileage was 60,600. updaetd 12/06/11*lj updated 12/14/11

Drivers side front door will not close. exercised all locks open and closed multiple times, but door will not latch closed. major safety issue. *tr

Just exited interstate, van simply stopped moving forward, needed to replace transmission spline, cost 1385.76 plus towing. front window also stopped working, various electric problems including battery draining for no reason, locks work sporadically, damp weather causes problems with electrical, chugging of engine ect. *tr

Driving at freeway speed (65mph) the transmission lost power. vehicle will not engage in drive or reverse. coasted to shoulder of the freeway and had to get a tow truck. transmission needs to be replaced at a cost of over 3,000.00 dollars. nhtsa investigation number ea09016. *tr

2004 ford freestar was driving home on a residential street came to a stop and went to take off from stop sign and all that happened was the rpms increased and the car rolled out in the intersection. this was at 10pm and i had a newborn baby in the van i pushed the van out of the way and we walked the mile to our house.took it to a repair shop and they said it was the pump shaft and torque converter it cost 1700.00 to repair it we drove it another 4000 miles and same thing but we don't have the finances to repair it this time because no one will repair it they will not touch it unless i pay to have a new transmission put in and they say it is 3500-5000.00. *tr

While driving at 45 mph my van's transmission stopped working as if it was in neutral, but it was in drive. while hitting the gas the rpm's increase but the van does not move. the road was crowded and i was almost rear ended due to the loss of power. several cars had to honk and slam on their brakes to avoid an accident. luckily my 3 kids and i were not injured due to this malfunction. the failure is the transmission torque converter according to the mechanic. i could only imagine what the results would be if i were on a major highway during rush hour traffic. i have read of hundreds of other failures on the internet using a simple google search. please hold ford accountable and recall this failure before someone gets hurt due to this failure. it is a safety recall and there are already class action lawsuits pending. *tr

I purchased a used 2004 ford freestar in february of 2010. the van ran fine for the first 90 days. as soon as it hit 100 days, my check engine light went on and the van has been repair 3 times since then, misfired cylinder, replaced fuel injector. now the mechanic told me that the transmission needs to be replace and this will cost more that the van is worth. i know that i am not the only freestar owner to have such problems and cannot believe ford has not taken steps to rectify these issues. i will never purchase a ford vehicle again. *tr

Tl* the contact owns a 2004 ford freestar. while driving 45 mph, there was an increase in engine rpms. the vehicle received no response from the transmission and slowly decelerated. the dealer diagnosed the vehicle with a faulty torque converter and advised having it replaced. the manufacturer was made aware of the failure. no repairs were performed. the current and failure mileages were 75,381.

We purchased a 04 ford freestar in february 2009 thought we were getting a great deal. in october of 2009 we had to put a rebuilt transmission in it thank god it was covered under a warranty we purchased with the used car company. in may of 2011 guess what same problem and this time needed a brand new transmission at the cost of $3100.00. now we are currently having reverse problems with our vehicle. i am looking for help here with getting my transmission and new repairs paid for due to i have a family of six and barely getting by. i am still paying payments on this vehicle. this problem with ford has got to be solved somehow.... *tr

Tl* the contact owns a 2004 ford freestar. the contact stated while driving 20 mph the vehicle stalled with out any warning. the vehicle was towed to a local mechanic who diagnosed that the transmission was defective and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was repaired. the failure mileage was 52,000 and the current mileage was 54,000. updated 10/12/11*lj updated 10/24/11

Traveling on interstate in far left lane and the transmission suddenly failed leaving us without ability to accelerate. only because there was not much traffic at the time, we were able to coast to the right hand lane.

Tl* the contact owns a 2004 ford freestar. the contact stated that the side panel that held the back seat bracket was corroded. the vehicle was taken to the dealer who verified the failure and stated that the panel needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 97,500 and the current mileage was 98,600.

When slowing to make a left turn at a traffic light the van suddenly lost power. i found myself stuck in the intersection for several moments as i attempted shifting to neutral and back but there was no response. i narrowly avoided being hit by traffic coming from the other direction and was able to coast into the parking lot next to my office building. i contacted my ford dealer and had the van towed there for repair. the torque converter had failed and i had it replaced.

Without warning or noticeable symptoms our 2004 ford freestar minivan lost forward power while driving in traffic. the van would not go into gear, engine was still running but only revved when pushing accelerator luckily we were able to coast into a parking lot and park the car. *tr

Driving down the highway at about 50 miles per hour in my ford freestar van and i lost all power for a second and the my transmission was gone. i barely got it to the shoulder on a busy highway. engine was still running but it would not go into gear. i had to walk back (on the busy highway) to my residence and call a tow truck. i was lucky to get it to the side of the road without causing a wreck. ford has a problem and they know it and wont do anything about it. this is a very dangerous problem they know about. *tt

2004 ford freestar se 3.9 litre transmission started to not engage in and out of gears properly at 57,000 miles . after several estimates of $1700 - $2000 all repair shops recommended transmission needed to removed and rebuilt and new torque converter installed. *tr

I passed a vehicle going home from work7/20/2011,i just got back on my side of road, when i lost all power, like the transmission slammed into neutral.the vehicle i just passed al most hit me in the back inn,because i could not get off the road. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving 15 mph, the vehicle would stall in the middle of the road. the contact also stated that water was getting into the power train control module. the vehicle was taken to an authorized dealer, who replaced the power train control module. upon receiving the vehicle from the dealer, the contact also replaced the wiring harness that connected the power train control module. the failure continued and water constantly entered the chambers of the module. the dealer was notified and the contact was informed that there were no recalls or warranties addressing the failure. the manufacturer was not made aware of the failure. the failure mileage was 80,000 and the current mileage was 120,000.

Today (8-9-11) while entering i-95 sb at ga exit 107, i was in the acceleration lane to blend with traffic when my 2004 ford freestar completely lost all forward power and speed. the engine runs fine and went to idol. i was almost struck by a tractor trailer, trying to coast onto the shoulder. i/ve been advised that ford's 2004 freestar has a 'torque converter' problem (by the tow driver) and it simply stops providing forward movement without warning. additionally this vehicle does not provide any power-door 'auto-stop' when an obstruction in the open door. (it bruised my arm trying to close and the passenger had to help pull the door back). *tr

I had driven 20 miles to do some shopping with my husband and father. when we got back in the car and started it everything worked until i took it out of park and into reverse. it wouldn't move. i tried drive and it wouldn't move. i called and had it towed to the local ford garage. the next day they said it was the splines in the torque converter. the next day they said the oil pump had frozen up. when they called to say it was ready they said the abs indicator was on...had it done it before? no..just the tire reset indicator. i picked up the car and the abs light was still on and brakes felt strange. informed them that it had never come on so must have happened there. they said to bring it back monday. when i returned home i put the van in park and it rolled backwards again and the brake wouldn't hold. i got it stopped and pulled emergency brake, and called them. they said they would have checked on monday. on the way back to the dealer i stopped for gas and i had actually gotten out of the car and it rolled away on its own. a witness watched me chase it. i told the dealer. when they called they said it was the parking pawls and was ok now, but the sensor in the hub of the right wheel was malfunctioning. when i picked it up today with my neighbor and got to her driveway it rolled backwards when i put it in park and she was almost knocked over by the door. it did the same in my drive again so i called and they said to bring it back. we tested it both back and forward on inclines and it rolled and even in the dealer's parking lot. the manager witnessed it and jumped in and it did it for him. he took it for a test drive up a hill and it wouldn't do it but back in the lot he got it to roll again. i don't know if old parts are available. they replaced torque converter, valve body, shaft and teflon seals. they adjusted shift cable. this is common for this vehicle and a recall is in order. lives could have been lost and property damaged. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the front axle assembly detached from the vehicle while in a residential driveway. the vehicle had not been involved in a collision or road hazard. the vehicle was towed to a local mechanic who repaired the vehicle. later, the rear cargo door latch became inoperable. the vehicle was taken to the dealer but was not repaired. the manufacturer was contacted who offered no assistance. the failure mileage was 114,000.

I own a 2004 ford freestar. last night, under normal driving conditions, the transmission disengaged suddenly and without warning while my two children were in the car. the car had no power, as though it was in neutral. thankfully, it was going downhill so it was safely rolled to a side street. however, under other circumstances, it could have been very dangerous. i have seen many postings on line about this same problem with the 2004 ford freestar and hope that the nhtsa forces ford to recall and repair these vehicles. my vehicle has since been towed and i expect it will cost me $1,000 - $3,000 to repair, not withstanding the danger that ford has created by putting a defective product on the road without so much as a warning to the vehicle owners. *tr

Transmission failure. torque converter failure. transmission failed 07/10 at approx 110,000 miles while driving at speed of approx. 45-50 mph. had previously had intermittent hesitation, attempted trouble shooting what was thought to be engine performance issues (replaced spark plugs, fuel injectors, various connections). vehicle currently at repair facility. *kb

On sunday, july 17, 2011, i had just driven onto the freeway, and was getting up to freeway speeds of about 50, when i noticed that the van felt like it was not wanting to accelerate and the transaxle light started flashing on the left side of the control panel. the van felt like it was stuck in mud and didn¿t want to pick up speed, and when i tried to accelerate, even the slightest bit, to maintain my speed on the busy freeway, the rpms went way up and it made a squealing sound, so i didn¿t want to push it. i let the van coast and got off the freeway at the next exit. once i was off the freeway, the van would drive without the rpms going up, as long as i kept it under 35 miles an hour, and didn¿t have to accelerate to go up a hill, so i dropped off my son¿s girlfriend at her house and slowly drove the van back to my house and parked it. a quick search on the internet produced dozens if not hundreds of stories just like this. the cost to fix the transmission is likely to be as much as the trade-in value on the car so i¿m not sure what i¿ll do with the van now. *kb

No previous problems,just driving down 101 towards san francisco with my 2004 ford freestar with my cruise control on when suddenly the rpm's raced and the transmission failed completely! no drive or reverse in any gear. luckily i was in the right hand lane and had reached the top of the grade and was travelling down grade through the waldo tunnel. i was able to get the vehicle off the shoulder of the road without incident. i had not had any transmission problems with this vehicle, no loss of fluid, no shifting issues, no sluggishness. no inclination there was a problem, it just failed. *tt

Vehicle lost transmission power in the while traveling in the middle of the road with no prior warning signs. able to move it out the road before causing a crash. currently at shop waiting to be repaired. *tt

The part of the frame that holds my front passenger steering and wheel assembly in place has failed. my mechanic said it's the exact same problem that they recalled ford windstar vans for - but since my vehicle is a ford freestar van there's no recall? my van is now undrivable! *kb

Van stopped dead in traffic and would not move. was towed into ford dealership. torque convertor replaced, on 10/13/2010. now transmission at the same dealership was diagnosed as defective, on 07/11/2011. replacement of the transmission is needed. the original repair cost was $2264.14, and this time the repair will be at least $3100. the mileage on the van on the first occurrence was 117,230 miles and now about 127,000 miles.

Tl* the contact owns a 2004 ford freestar. the contact stated while driving 15 mph the vehicle failed to accelerate, as a result the vehicle lost power, and came to a complete stop. the vehicle was towed to local mechanic who diagnosed that the transmission failed due to the splines truck converter being stripped. the manufacturer was notified and informed the contact that the vehicle was not qualified, for any recalls. the vehicle was repaired. the failure mileage was 63,640. the current mileage was 72,000.

Failure of transmission. i had my transmission overhauled 35,000 miles ago on my ford freestar and now i'm going to have to do it again or replace it entirely. i've noticed online that many others have had the same problem with the same year and model as mine. *tr

Traveling at highway speed, rpms began to race,car slowed down-no warning. towed to transmission shop. transaxle assembly removed and replaced. torque converter was stripped out, needed to be replaced. *tr

2004 ford freestar van, replaced the transmission and torque converter. loss power and rpms increased, gears in torque converter were stripped. new certified transmission doing some of the same issues. *tr

Driving on the tollway when suddenly the van's rpm revved up but the van would not go into any gear. the van was towed three times because of the easter holiday. we were told by ford that the transmission imploded. 0 we had to have the transmission replaced. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated the vehicle suddenly stalled immediately after it stopped. the vehicle was towed to the contacts home. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. there was an open investigation under nhtsa action number: pe10033 (vehicle speed control power, train:automatic transmission control module (tcm, pcm)) that may be related to the failure. the approximate failure mileage was 116,000.

About six months ago our 2004 ford freestar had the water getting into the pcm. my mechanic said they new about a service notice/alert, whatever you might call it, stating that ford knew this was and issue and that it was not a recall. they actually poured water out of the module. he stated that it did not drip out, it "poured out". he explained to me that the water was getting in between the windshield and hood. he showed me the spot. it took them 5 days to dry out the pcm and they sealed it, the best they could. sunday, july 3rd, the "sprocket with an exclamation point" light came on in the bottom left corner of the dash as i was driving home from church with my wife and four children...12, 8, 6, and 1. then the transmission just disengaged. we were stranded on one of the busier roads in buffalo, new york. we called a friend to take my wife and family home. my wife got our 1998 pickup and brought it back and we towed the van to our shop. i called today, and they have not started working on it yet, but now i know what it is!!! we were supposed to leave for vacation from july 8th through july 17th in virginia. my kids were looking forward to spending the week with their grandmother for the week. i can take a broken down car, but not my family being put in danger and my children being crushed for the loss of a vacation to their grandmothers. i will file a complaint with the nhtsa, as you suggest. i doubt ford will do anything. unfortunately our 1998 pickup is a ford with a leaking break line in the right rear. i was just about to put it in the shop. no more fords for me. "found on road dead" truly fits my opinion of ford now. *tr

Our 2004 ford freestar limited without warning suddenly lost power in heavy traffic. the vehicle started to slow down, and the engine rpm raced. we were able to coast to the side of the roadway, where the vehicle had no forward or backwards power. we were stuck until a repair garage could be reached and arrangements made for retrieval. the vehicle had to be loaded on a trailer and towed from the side of the roadway. the vehicle is now at the repair facility awaiting disassembly and diagnosis of the failure. *tr

We were driving east on the pa turnpike just past hershey exit and the vehicle was set on cruise at 65mph. all of the sudden the engine went into a high rev and the tach shot up to 5000 rpm. i hit the brake to kill the cruise and then stepped on the gas and it just revved up, as i was continually losing speed. i pulled off the highway,thank god there was a pullover so i didn't have to stay on the shoulder of the road. i was dead in the water, no forward or reverse at all! no warning it just happened out of no where. i was taking my girlfriend to her doctor appoint at u of penn childrens hospital for her disease,she is severely disabled and we need the van for her power wheel chair. i am very disappointed ford will not own up to the failures in this particular transmission. there are complaints all over the web about this model and it's failing transmissions at 70 to 80 k miles. we are both disabled and now have no transportation and no way to pay for a $2500-$3400 transmission replacement!

My 2004 ford freestar engine light and other lights came on, and the minivan started to stall, each time i would have to restart and drive with hazards on trying to get home, it became dangerous and had to take my chance and pull off the road into a business driveway, and leave the van. the brakes would not work, they stiffened up as did the steering wheel. i was lucky i wasn't in an accident as it started out of the blue. it had been sitting in my driveway for two days and the weather had been rainy for those two days, and i think it was caused due to some water leakage into the transmission area. i had a similar issue a few years ago and took it to the ford dealer where i bought the van and they said it was a water getting into the system and they fixed the problem at the time. now i am being told that i have to have it put onto a machine and pay 85 dollars to have it checked out. i know this is an issue with these minivans and i don't feel i should have to fork out a lot of money to get it fixed when it is a problem with the model, and ford should do something about it. it is a safety issue and one day someone will get hurt or worse from this. someone needs to issue a recall so that these concerns are dealt with!!! *tr

It happened to me on wed april 13, 2011. driving along step on gas, rpm?s rise but my 2004 ford freestar van wasn?t going anywhere. the van has only 91,000 miles on it. my transmission shop said there where two problems, first the main seal on the transmission failed. it warping which caused the seal to tear, secondly the main shaft from the transmission to the torque converter would not come out of the torque converter. he stated that both of these issue are factory defects. after spending $3,175.00 transmission is totally rebuilt. ford should pay for this. does anybody out there know how to attach pictures to this class action lawsuit? if you do please put post here how to post them. i would like to post the pictures of the problems that my transmission shop took. *tr

Rear window popped / shattered while parked. no vandalism. car was running and rear defroster was on. weather was 60 degrees and cloudy. *tr

2004 ford freestar transmission failure with no advanced warning (ie. no transmission slipping, no noise, no shaking etc...) on expressway with wife and two children. deceleration in traffic traveling 65 mph with no brake warning to those behind us could have been catastrophic!!! *tr

Letter from senator graham on behalf of constituent re the transmission failure in his 2004 ford freestar *tgw

Driver was at a full stop at a traffic light preparing to make a left-hand turn onto a major 4-lane divided highway. once the light turned green, the driver accelerated from full stop to about 10-15 mph and put the vehicle into a left-hand turn. after the initial acceleration, driver coasted through the actual turn. coming out of the turn into the straightaway, the driver pressed down on the accelerator to continue accelerating into the travel lanes of the 4-lane divided highway. no response from the vehicle other than hearing the engine rev higher with depression of the gas pedal. no acceleration, no forward momentum other than the vehicle coasting. driver was able to coast safely to a stop on the shoulder of the road. when trying to diagnose the problem, driver noted that the shifting gears did not result in any detectable gear shift noise or vibration, even when going to park or reverese. pressing the gas pedal only resulted in revving the engine - this was true for all gear positions, including reverse. no acceleration was noted at all. vehicle was towed to the nearest ford dealership for diagnosis and repair. dealership investigated and noted that the transmission had failed. when speaking to the service rep it was mentioned that the torque converter had failed and there were broken off metal parts in the collection pan of the case. the entire transmission assembly had to be replaced. it is fortunate that the failure occurred at low speed in a controlled intersection on a clear road without approaching traffic. with no ability to accelerate, the driver only had a small amount of forward momentum to work with to clear the travel lanes safely. if this failure occurred at highway speeds the outcome would not have been as positive.

Tl* the contact owns a 2004 ford freestar. while driving approximately 5 mph, the contact depressed the accelerator pedal and noticed that the engine exhibited an increase in rpms but the vehicle would not accelerate. the vehicle was towed to the contacts home and later inspected by an independent mechanic who advised that the torque converter needed to be replaced because it had detached from the vehicle. the repairs were performed yet the failure recurred while driving approximately 55 mph and the torque converter was detached from the vehicle. the vehicle was not further repaired. the approximate failure mileage was 40,000.

Ltr on behalf of concern the safety of her 2004 ford freestar re the rusting of the 3rd row seats anchoring latch system; reply attn kay rash/davenport district office *tgw the consumer was informed it was not cost effective to fix the vehicle. *jb

2004 ford freestar transmissions are faulty and it should be the manufaturers responsibility to fix the problems they created. *tr

My daughter's boyfriend was driving our 2004 ford freestar home from his work on interstate 70 yesterday. he had it set on cruise and suddenly the rpm shot up to max and the vehicle was not being propelled any longer. he immediately pulled out of traffic and stopped on the side of the interstate. when he did it, the shifter would move, but no gear, including reverse would engage. i have read many complaints of the very same issue today and i'm just adding ours to the list. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 ford freestar. the contact was driving approximately 65 mph when the transmission failed and the vehicle would no longer accelerate. the vehicle coasted to a stop before being towed to an independent repair shop where the torque converter was replaced. the manufacturer was not made aware of the failure. the failure mileage was 81,000.

I have 2004 ford freestar van & have been having problems with it suddenly loosing power and loss of acceleration. i had to have the transmission replaced at 68,000 miles and van seemed to run fine for while then about 2 weeks ago with 109,000 miles i was leaving work after late shift at hospital & van would not get any power or accelerate. i was left stranded in downtown area that is known for crime and homeless. i was able to get ride home & had van towed, after over $300 van was running again. i was on way to work on 6-5-2011 & same thing happened to van, no power or accel, late in evening ,woman by myself on street where many hoodlums frequent. i was very fearful of my safety. i was able to get tow from aaa & ride to work. i'm still without my van after 2 weeks. the mechanic who originally fixed it can't get it to keep running again now, some defect in van is apparently causing coil packs to go bad and melting fuses into fuse box, this is somehow making computer system malfunction & sending various error codes that clear when fuses are replaced but fuses aren't able to be maintained and continue to blow and melt into fuse box repeating cycle, therefore van is not drivable at this time. it has been sent to another mechanic who is currently trying to fix it. i work about 30 miles from my home, i have young children that i have to take places, & have to drive to get to any stores for food &/or supplies. i am fearful if my van is fixed that it will break down again & i won't be as lucky as the last few times and me &/or my family will be injured in accident or worse. i hope this information is helpful .thank you. *tr

While driving with our two daughters in the car on memorial day weekend, my wife was 30 miles from home, made a right turn at an intersection and car just stopped driving. vehicle engine remained running but unable to make the car drive. waited two hours for aaa to show up and tow her to a garage. three days later we were told that the garage could not fix the van because it was a transmission issue and they were not a transmission shop. called aaa again to have vehicle towed 30 miles to our local shop. i was aware to not bring it to a ford dealership to have it fixed because they will put the same bad part in the transmission again and would have another failure. rebuilt transmission was installed with better torque converter than a ford dealership would put in. rebuilt transmission has a 4 year/100,000 mile guarantee. i have been aware of the ongoing torque converter issues with these vans and had expected this one to break as well. i sent an email to nhtsa last year with my concerns and got no response from them. this van had 80000 miles on it. this problem needs to be addressed with ford. luckily noone has been seriously injured in these break downs but it is only a matter of time. there has been a serious failure of oversight into ford motor company by nhtsa not to make ford recall these vehicles considering there has been so many with the same problems. *tr

A few months ago my check engine light came on and vehicle felt like it wanted to stall out, the computer at the shop said that there was a misfire, replaced spark plugs and wires, light went out, 2 days later light back on same thing, shop could find nothing else wrong with the van, we then went to another shop who after having it for a week and not being able to figure out the problem said it was an oxygen sensor, paid $460 to have this replaced, van ran great for 3 days then lght back on and same thing, within 2 days the light went back off, this happened on and off for months then finally 3 weeks ago while turning a corner, the van just died and lost power in the middle of an intersection, unable to go into reverse or anything was able to restart the van long enough to get out of intersection then it died again and was able to coast to side of road but was unable to put van in reverse, my normal mechanic could not figure out the problem the computer kept reading different error codes , he then took it to the local dealer, where they have now had it for 3 weeks and are unable to find anything wrong with it, they did admit that they have been having problems with the pcm getting wet but they cannot find anything wrong with it, it is now running, going into reverse and no check engine light (at this time). i was also told that this could lead to eventual transmission problems as well, so now i have to worry about driving it at all, because noone can fix it, so it will eventually do it again??? *tt

2004 ford freestar transmission failure with 93,000 miles. the transmission just stopped working while driving on i-895, a major interstate through baltimore, md. the van had to be abandoned, but caused two other accidents while we waited for a tow truck. this seriously put my family and the safety others in jeopardy. *tr

2004 freestar van going down road at 60 miles and car lost power transmission failed. now we need a new transmission because ford built a faulty design and won't recall them. *tr

Driving down rural highway, sudden loss of drive ability to vehicle, vehicle coasted to stop on shoulder of highway. engine still had power. towed van to ford dealership, result of diagnosis and repair: torque converter failed causing severe damage to transmission and radiator. damage required new components to be installed.

Transmission failure 2004 freestar. *tr

Tl*the contact owns a 2004 ford freestar. while driving approximately 60 mph, the transmission failed to respond. the failure occurred three times. the vehicle was towed to an independent transmission repair shop where the transmission was rebuilt on two separate occasions. the vehicle had not been diagnosed or repaired for the most recent transmission failure. the manufacturer was not made aware of the problem. the failure mileage was approximately 100,000. the vin was unavailable.

While turning left in a busy intersection, the engine lost all power. when i pressed the gas pedal, the engine revved, but would not engage. i coasted to the right side of the road and i put the vehicle in park. i tried all gears and the vehicle would not move. after having it towed to the nearest repair shop, the diagnosis was a failed transmission. the mechanic put in a new turbine shaft, pump assembly, pressure regulating solenoid and replaced the torque converter, transmission filter and fluids. it was a $1900.00 repair. several auto mechanics i spoke with were well aware of the problem. this seemed unusual to me. they all said that this is a widely known problem with ford freestars at about 80,000 miles. i contacted ford motor company. it denied any knowledge. i began researching. after reading several auto blogs and message boards, i learned that nhtsa had opened a investigation into this possible transmission defect.

Tl* the contact owns a 2004 ford freestar. the contact was driving 50 mph when the accelerator pedal was depressed yet the vehicle began to decelerate independently. the contact moved the vehicle from the roadway and depressed the accelerator with extreme force. the vehicle began to jerk forward abnormally before engaging into gear and accelerating as normal. the vehicle was taken to the dealer who advised the contact that the transmission would need replacing. the manufacturer was contacted and a claim was filed but no other assistance was provided. the vehicle was not repaired. in addition, the contact stated that the torque converter failed twice. the failure mileage was 40,000 and the current mileage was 105,000.

While driving approx 40 on a suburban road car began to surge forward and i found it would not accelerate past 40 and then not at all. then it surge again and drove for a bit and repeated the cycle. i had my toddler in the car and was almost to the sitters so i slowly made it near their home when i got stuck at a light. while stopped it began to violently shake and the battery light was flashing. it also began to smell as if something was burning. it shook a little longer and died. it started back up after a few tries and i was able to drop her off and get it to the shop. i bought this used 3 months ago and have already replaced all door contacts, the wiring in the steering column, all wiring in the heating system, the rear power windows, the horn and other small things. now this. i will never buy another ford and want something done about this monstrosity ford put out on the road. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that when first starting the vehicle, the gear shifter would not shift into gear. the vehicle was inspected by the owner who discovered that the failure could potentially have been caused by the transmission. the vehicle was not inspected by a dealer nor repaired. the manufacturer was not contacted. the failure mileage was approximately 98,000.

Tl*the contact owns a 2004 ford freestar. the contact stated while driving at various speeds, the vehicle suddenly stalled without any warning. the vehicle would not restart and was towed to the residence home. the vehicle was not inspected by a dealer nor had it been repaired. the manufacturer was contacted and advised him that they were unaware of this failure with his year, make and model vehicle. the vin was not available. the failure and current mileage was approximately 80,700.

Started freestar and right away sputtering and didn't want to accelerate when given gas, would stall but start back up and do the same thing when trying to accelerate, sputter and stall out and lose power. first shop says its the transmission, had it towed to another shop for 2nd opinion and currently waiting on their word. *tr

Transmission failed in my 2004 ford freestar sel with 56,000 miles. had to pay ford $3,000 to replace it. also had rotor problems and had to replace brake calibers. *tr

Tl*the contact owns a 2004 ford freestar. the contact stated that the while driving out of a parking lot she put the vehicle into drive and it would not move forward. the vehicle was taken to a local mechanic who diagnosed that the transmission needed to be replaced. forty five days after the repairs were done the transmission failed again. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 76,000 and current mileage was 77,000. updated 07/08/11 *bf the consumer was informed the torque converter in the transmission needed to be replaced. two weeks later, there was a loud screeching noise coming from under the vehicle. when the consumer attempted to put the vehicle in reverse, the engine just revved. it was determined it was the same problem as before. updated 09/01/11*jb

The vehicle experienced sudden loss of acceleration. the engine would rev when gas pedal pushed, but would not gain momentum. there were no warning signs, no check engine light, and no noises. none of the gears would work. the dealership said the bands inside the torque converter had shredded.

Driving a ford 2004 freestar 113k miles no previous transmission issue. backed car out of driveway, lost gears when shifting into drive. could not recover gear. no slipping gears or other symptom prior to failure. no prior history of transmission related problems at all. towed to mechanics shop, recommended replace transmission. replaced with used trans, $1800. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated while attempting to latch the third row rear seat, the latch failed due to severe corrosion on the floor panel and attachments. the vehicle was taken to the dealer who inspected the vehicle and advised that the vehicle was unsafe to be driven. the vehicle was not repaired. the vin was not available. the failure and current mileage was 113,000. updated 06/01/11*lj updated 1/24/2012 *ln *tr

I to own a 2004 ford freestar. i never had any trouble with the van until febuary 2011. i was pulling out in an intersection the van started to go but decided not to. i tried to put the van in reverse to get out of traffic and it wouldn't go. then all of a sudden it decided to go in a big hurry squealing tires. i was pretty happy there wasn't another car at the stop sign waiting to get out. i finally got the van home and it wouldn't stay running. we towed it over to a local dealer. he finally looked at the computer and dumped water out of it. he had called the ford dealer parts department and they told him it was a common problem with the freestar vans. i ended up taking it to the same ford dealer and i was told they had never seen this problem. they put a new computer in it and a wiring harness. $1,800.00 dollars of work. they test drove it and it threw 2 more sensors. that would be another 500.00 to fix that and they wouldn't guarantee that if i fixed that it wouldn't happen again on another sensor. apparently the water from the computer and down the wiring harness and followed down to the sensors and corroded most of them. they suggested i just hurry and get rid of my van. of course, after i pay them the 1,800.00. i called ford, the manager at the ford dealership and they are really sorry but there is nothing they can do to help me. i paid 26,000.00 for this van and i had it for 7 years and ford just basically said get rid of it. i have the van back with the 2 sensors still bad it runs alright now but they said it wouldn't for long. *tr

Transmission failure at 88,000 miles. this is apparently a known issue with these vehicles and there is a class action pending. no indication of any problem then suddenly the car will not go into gear and is dead in the water even though engine is running. *tr

I was traveling on the new jersey turnpike, heading north bound in the middle lane. i felt a sudden thump and then notice the mini van started to rev up to 4500 - 5000 rpm, which it has never done. i pull to the emergency pull off. the car would turn on and shift however, it would not move in forward or reverse.

2004 ford freestar sel traveling @ 60 mph. as i was proceeding up a hill, i noticed that the rpms were increasing but the car was not accelerating. i tried to moved to the shoulder but the car slowed to a stop before i could get completely off the road. after rolling it off the roadway, my husband who was following us arrived. after several attempts to shift into different gears it was apparent there nothing happening in the transmission. we are getting the transmission repaired/rebuilt as we speak. mileage, 104,000. *tr

Tl*the contact owns a 2004 ford freestar. the contact stated that while driving approximately 65 mph, the vehicle suddenly stalled and she couldn't accelerate. there were no warning lights on the instrumental panel prior or after the failure. the driver then coasted to the side of the highway. the vehicle was towed to an independent mechanic who advised her that it might be the transmission. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance but they advised her that there were no recalls on the vehicle. the failure and current mileages were approximately 70,000. the vin was unavailable.

Repeated problems with moisture/rain getting into pcm(computer). car is back at transmission shop again due to car stalling during braking. i have had fuel pump/module replaced in error, due to false check engine codes due to moisture/rain getting into pcm, owner of transmission said issue is with water in pcm causing torque converter to engage during braking. *tr

This is the second issue i have had with water getting into the pcm(computer). the first occurrence (03/10) i had the car towed to the ford dealership and was advises per the obdb scan codes that the transmission needed an overhaul. i told the dealership that i had just pulled the car out of my driveway and had no reverse and had slippage in other gears, it was raining very heavily that day- i asked the dealership if it could be an issue of moisture getting into pcm(computer), the dealership said that that was not the issue. i then had the car towed to a reputable transmission repair shop, there i was told that my car was the third to freestar to have been brought in with an issue of water getting into the pcm(computer). the owner of the transmission shop was able to let the pcm dry out for three days and reinstall with no transmission issues. the second event (04/11) happened after several days of rain; while driving to work the instrument panel displayed the following lights: check engine, brakes, abs, fuel, battery, and trans axle light. the vehicle stalled out in the middle of traffic, and i had the car towed back to my mechanic who advised that the fuel pump and fuel pump module was defective and replaced. however, the trans axle light was still appearing intermittently. i took the vehicle back to transmission shop for second time, and through careful trouble isolation, they determined that the pcu was telling the torque converter to shift into fourth gear while coming to a stop. they allowed the pcu to dry out, but then determined that the transmission module had shorted out and that it need to be brought to dealership to reprogram pcu. i contacted the dealership who stated that they are not aware of any moisture/water issues with freestars and i advised them that i am filing a complaint nhtsa and will also forward letter to ford motor company.

My 2004 ford freestar suddenly would not accelerate or maintain speed while i was driving. i was able to coast a few feet to a safe place to leave the car. the car was running, but would not move in any gear. there was no indication of anything wrong with the car before then. when the failure occurred, i did hear a sound lasting maybe 5 seconds, a bit like hissing. the dealership repair guy told me the input shaft to the transmission snapped. the cost to repair is estimated at $3,200. this occurred on april 24, 2011. *tr

I was driving down the highway and the transmission just suddenly went out. it was like the vehicle was stuck in neutral. i have no power to the wheels; forward or reverse. *tr

We were driving eastbound on highway 26 in the state of oregon. we were driving up the hill when there was a odd sound, then the rpm of the vehicle went over 3000. we were able to pull the vehicle off the high way barely past the white line. i let off the brake and tried to drive the rpm revved but the car drifted backwards. we put the vehicle in park and then tried again in 1, 3 and drive and again same result. we drifted the car backwards further off the road and contacted a tow. if we were not lucky enough to have had no traffic behind us and have a large enough side bar on the road we would have likely been in an accident. *tr

Transmission failed at highway speeds (55mph). total loss of motive power. after coasting to a stop i was unable to get the car to move in any gear (drive, reverse, 1, 2, etc.) *tr

2004 ford freestar transmission has gone out again. second transmission trans was replaced by ford just after we bought it. this is the second time it has left us stranded. *tr

My mini van is making a weird noise and when i drive it on the highway the steering weal shakes a lot . *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle would stall without warning when driving various speeds. the vehicle would restart sporadically or the contact would have the vehicle towed. in addition, the vehicle would also start independently without the key being in the ignition. the vehicle was taken to a local mechanic who advised that water had entered the computer corroded the system which caused the failure. the contact confirmed that the failure would most recur when there was rainy weather. the manufacturer was contacted who offered no assistance. the vehicle was not repaired. the current mileage was approximately 90,000 and the failure mileage was approximately 87,000.

2004 ford freestar, while driving vehicle, smelled something burning. pulled into driveway and observed smoke from under vehicle. further observed that undercarriage was saturated with a liquid. observed gasoline flowing from vehicle tank area and below drivers area at undercarriage from gasoline lines. vehicle did not catch fire and was towed to ford dealer. filed report with fmc. *tr

2004 ford windstar intermittent problem with driver's side passenger door automatic retraction feature. automatic door will start to close or open when passengers are entering or exiting vehicle and will not retract. once door open with-out warning while vehicle in motion. *tr

Transmission torque converter failed. *tr

Tl*the contact owns a 2004 ford freestar. the contact stated that the vehicle would surge forward between one and two rpms. the vehicle was taken to the dealer where they replaced the ball bearings and hoses. six days later, while attempting to decelerate, the contact noticed that the check engine, battery, and oil warning lights illuminated when the vehicle stalled. she was able to restart the vehicle; however, it stalled again and she was unable to place the vehicle in reverse. the vehicle was taken to a local mechanic who performed a diagnostic test which determined that the torque converter and vacuum had failed. the vehicle was towed to a dealer. the current and failure mileage was 85,000.

I was driving at 35 mph and went to speed up coming out of town. when i went to accelerate, my rpms revved upto 5 and my speed drastically declined to where i had no power and could not go in drive or reverse. i had t call a tow truck to take van back to town. have been told torque converter is bad and that transmission needs to be replaced. no signs of anything leading up to the car not driving. *tr

Pulling away from a stop, there was a sudden lose of power to the wheels (the rpms started to climb, but there was no power to the wheels). after coming to a stop, tried to move the van in any gear ( forward, reverse or any lower gear), in any direction, but there was no movement. while there was one sound at the lose of power (a thump), there was no warning sounds, vibrations or other indicators of this coming problem. torque converter was replaced by maker dealership (at owners expense).

Driving to work the transmission in 2004 freestar with only 78,000 miles catastrophically failed without any warning, stranding the vehicle in the southbound lane of traffic on a rural highway creating traffic hazards for myself and other motorists. the vehicle had to be towed to a private transmission repair shop for replacement of failed transmission components and a complete transmission rebuild. the local ford dealer could not accommodate repairs because they did not have the necessary parts available due to "national backorder" of the parts. several phone calls to transmission shops and a google search revealed that the 2004-7 ford freestars are well known for" sudden catastrophic failures" due to inferior torque converters, input shafts and pumps. this is clearly a design defect since most automobiles and vans in this class do not have histories of large numbers of sudden failures, especially at such low miles. ford needs to accept this design flaw and honor recall repairs to customers. *tr

As we were on a family vacation crossing wisconsin on interstate 94 going 65 mph with the cruise control set, the car started t rev very high and we lost all power. the engine ran fine and we were able to brake and steer, but had no forward or backward gears. we had to interrupt our trip, have the state trooper give my wife and kids a ride to the next town, and have the care towed to the nearest ford dealership. it cost $1250 and took ten days to fix the torque converter which had also damaged the rod that goes to it. fortunately it did not melt the transmission )or so they told me).

I was driving down the street when all of a sudden i heard a very loud noise like a gun shot. my ford freestar van back window exploded while i had children in the back seat. they could have been cut up or killed sitting back there. it was a scary situation and i would love it if this complaint could get to the ford corp. they should recall these vans. *tr

Tl-the contact owns a 2004 ford freestar. the contact stated that when driving in inclement weather the water enters into the electriacl system and stalls the vehicle. this failure has occurred on 7 different occasions. the vehicle was inspected by a dealer and they would get the water out and blow dry the wet area. they also advised her that there was no other solution. the manufacturer was contacted and offered no assistance and are not aware of this occurring in other vehicles. the failure mileage was unknown. the vin was unavailable. tb

On 3/5/11, my husband, myself, and 2 of our children were traveling uphill on route 79 in upstate ny. suddenly our 2004 ford freestar minivan acted as though it were in neutral. my husband pushed on the gas pedal, the engine revved, but the car just wouldn't go. we had to coast backwards down the hill and into someone's driveway. fortunately, it was the driveway of a local mechanic who quickly diagnosed the problem as transmission failure. upon researching this issue, i found on www. edmunds.com that hundreds of others had experienced the exact same problem at about the same mileage (ours is approximately 72k). i was hoping to find that this would be a recall issue, but apparently hundreds of complaints just isn't enough. *tr

Bought van with 68,000 miles and a week later with 68,500 miles the vehicle lost power while driving with no warning...had to replace transmission $2900.00.......i would like all of that back....and so would everyone else that has had this happen to them....thanks *tr

My 2004 ford freestar had a catastrophic transmission failure while i was on the freeway with my family in the car. my car has only 88k miles and gave absolutely no indication of anything mechanically wrong prior to the failure. i have since learned that this is an extremely common problem for ford freestar owners; i am appalled that the n.h.t.s.a. has done absolutely nothing about this. ford has made a lemon with an extremely dangerous safety issue; we were fortunate to have made it across five lanes of busy highway before our car came to a complete stop. this is unacceptable. ford needs to make restitution to its owners. it is unacceptable that you, the entity that is supposed to protect consumers, is doing nothing. *tr

2004 ford freestar transmission failure. ford service manager stated a substance -appears to be water-enter through transaxle vent. vent is suppose to be cover by a cowl grille panel. loss of power while driving and unable to shift into any gear, although engine running. transaxle light came on back in june 2010 taken to bangor, me ford, transmission drained, flushed with bg flush machine and refilled. feb 17, 2011 transaxle light again came on .was able to get safely back into driveway when all transmission power loss. unable to shift into any gear. towed to ford dealership again in ny where i live. after tranny torn down ($450.00) ford service manager stated a substance -appears to be water-enter through transaxle vent. vent is suppose to be cover by a cowl grille panel. found tsb06-04-10 report that identified that water may leake into pcm and or transaxle vent if the pcm connector cover is not properly seated and allows water to leak into these two areas. in nov.2006, i incurred a failure of the pcm . three scary loss of power on a major highway and three attempts to fix the problem before ford hotline contacted by technician and tsb bulletin used to install new pcm and install cowl panel fix described. this panels seal may have failed allowing water to enter the transaxle's vent. ford's consumer's 800 line refused to help and denied any responsibility for repairs as did my warranty company. they said that water intrusion isn't covered. ford needs to recall these vehicles as there is a large number of complaints (many that could have ended in tragedy on highways. any number of google searches will show hundreds of complaints. please nhtsa help us get these vehicles recalled. remember the denials by toyota. they are paying for that fatal accident that killed a family of 4. *tr

April 2008. driving home from sisters wedding in canada to north carolina. torque converter came apart and damaged the transmission, (97000 miles). new transmission install at aamco in manchester, ct. 65000 miles later (november 2011) that transmission fails. had it checked out and water was getting into the transmission. no visible signs as to how. *tr

Was traveling in the vehicle and all of a sudden lost all power to the transmission. was very concerning as it occurred in traffic at highway speeds. *tr

Tl* the contact owns a 2004 ford freestar. while driving approximately 10 mph, she heard a loud bang. the vehicle lost all power and would not accelerate. the vehicle was towed to an authorized dealer where the torque converter was replaced. in addition, five other unknown components that failed due to the torque converter were replaced. the failure and current mileage was 73,000. updated *lj updated 5/2/11 *cn updated 05/13/11

A car jack, part number 3f2z17080ab, that comes standard with 2004 ford freestar minivans, bent while supporting the van causing the vehicle to fall, crush and kill the owner that was under the vehicle doing repairs in the right front wheel well. updated 05/26/11 *bf *tr updated 09/08/11 *bf updated 1/5/12 *cn...updated 10/03/12 *bf updated 10/4/2012 *js

Tl* the contact owns a 2004 ford freestar. the contact was driving 35 mph when the vehicle experienced a loss of power and abnormally decelerated to 10 mph. the vehicle would not accelerate over 10 mph and was towed to a local mechanic where the fuel filter was replaced. later, the contact was driving 40 mph when the vehicle became resistant to acceleration attempts. the vehicle was towed to an authorized dealer who stated that the torque converter was the cause of the failure. the vehicle was being repaired. the contact called the manufacturer who offered no assistance. the vin was unavailable. the current mileage was approximately 75,000 and the failure mileage was approximately 74,000.

Tl*the contact owns a 2004 ford freestar. while accelerating from a stop light at approximately 5 mph the contact heard a clanging noise in the front end of the vehicle and then it stalled. the vehicle was towed to an authorized dealer where the contact was told that the spline was stripped and the torque converter needed to be replaced. the vehicle was repaired. the failure mileage was 82,576 and the current mileage was 86,000. updated 03/24/11*lj the dealer found the transmission pump shaft stripped out of place. updated 05/05/11*jb

Had transmission fixed in jan 2010 and my transmission just went out again march 10 2011... i have had nothing but problems with this vehicle ranging from broken motor mounts, tranny, a/c, radiator, spark plugs 02 sensors and so forth. this is the 5th time i have reported on here. please do something before it kills more people. on top of this, i was driving and the dvd player fell out of the ceiling landing on my child's legs causing bruises. *tr

Power steering hose leaking and causing smoke and loss of turning power. power steering fluid leaks out of the low pressure line and on to the exhaust manifold. corrected in february 2011 by replacing the rack and pinion, power steering pump and low pressure hose to the cooler. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that while driving uphill approximately 45 mph, the vehicle became resistant to the contacts attempts to accelerate. the vehicle was towed to an authorized dealer where they contact was informed that the torque converter would need to be replaced. the torque converter was replaced. approximately six months later, the failure recurred while the contact was attempting to accelerate from a traffic stop. as the vehicle began to increase in speed to 25 mph, it then stalled without warning. the vehicle was towed to the contacts residence and was not examined for the cause of failure or repaired. the failure mileage was 78,000 and the current mileage was 80,000.

#1398 of 1400 another tran fails "death trap" by alton5 feb 20, 2011 (1:31 pm) i have a 2004 freestar and was traveling on a 5 line freeway when all the sudden the tran light came on. the car lost all power even the power steering. i was in the inside lane and had to coast to try and make it off the highway cutting off traffic. i had my 3 kids in the car and was terrified as we almost got slammed in to twice since i was coasting at 30 and the traffic was going 70. once on the side of the road i tried to start the van and nothing worked. had to walk with my 3 girls 2 mikes along side the highway "against the law" to get to a pay phone and call aaa. had the van towed to a shop and it will cost me $3000 to fix. ford- shame on you! you have put a big burden on my family and put our lives at risk!!! - [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I have a 04 ford freestar that continues to have transmission problems. it started early around 40k. fmc service stated ¿just a leak¿. repeat complaints equaled ¿nothing found, etc, etc¿. beginning last year it would lose power and backfire while the transmission would not engage and almost caused my wife and daughter to be broadsided when she tried to pull out in traffic and the van did not go forward. the transmission would slip and not engage to second gear. i took it to aamco and paid $1800 to have it fixed. they said they had to basically replace everything. now, a year later and it is doing it again, but this time by not engaging into second gear, it caused a person behind me to get hit in the rear because he thought i would turn as a normal car would, but i couldn't accelerate due to the trans. additionally now it will shudder, shake and lose power at 40 to 50 mph. it is not even drivable as i tried to go out to the store today and it made terrible noises and shook like crazy when put into reverse. tried to go up my driveway and it shook even harder and made terrible grinding noises in drive, 3rd and 1st gear. does not matter what position the shifter is in, it has problems. looked at the dip stick for the trans and it is rusted showing that obviously now some type of water is in the system too. i am disabled and on a disability income and do not have the funds to have this repaired again. ford will do nothing for it unless of course i want to pay to have it rebuilt at $4000. this van is a danger to all on the road and luckily no one has been killed as a result of it not pulling out into traffic as it should. please force ford to buy back these vans and refund the expenses of people who had to pay to have it fixed. for me, it looks like it is going to be a double trouble problem. i do not know what to do, i know it will just break down again if i do have it fixed. the van needs to be taken to a junk yard and crushed to save lives. *tr

While driving the traction control disingages for no apparant reason. also the cruise control will be working fine and after the traction control disinages the cruise control also stops then sometimes after you press resume it reingages and sometimes in doesen't if you shut off the car and restart it the traction control liight goes off again. it may come on again a few miles later or it may not problem seems to be intermitttent same with the cruise control. there are also times that the radio controls in the steering wheel work fine other times if you press the volume control it will change the stations. van purchased in july of 2010 problem bagan sometime in october of 2010. *tr

Tl*the contact owns a 2004 ford freestar. while driving 45 mph the vehicle began to hesitate as if were running out of gasoline. the vehicle was not taken to the dealer or a local mechanic for the failure. the vehicle was no longer under warranty. the failure began on january 25, 2011. the vehicle had not been repaired. the failure and current mileages were 126,000.

Tl* the contact owns a 2004 ford freestar. the contact was accelerating at 30 mph when the transmission failed without warning and the vehicle would no longer accelerate. the contact was able to push the vehicle off the roadway. the vehicle was towed to a local mechanic and the mechanic stated that the failure was not from the timing chain but he was unable to determine the exact cause of failure because he was unable to take apart the entire transmission. the transmission was replaced. the failure and current mileage was 119,000.

I own a 2004 ford freestar. on wednesday, jan. 26,2011, i try to move my van in my garage, found the engine started normally, but the van cannot move.. the gear looked not functional at all. the van would not move forward as well. i had my mechanic to take a look, and he informed me that the transmission went on our van. he suggested that we have it towed to the ford dealership where we purchased it. so, this is what we plan to do. the van only has around 83, 000 miles on it!! i understand, after doing lots of research, that this is a common problem with this make and model, and i am infuriated that we will have to cover the expense associated with the repairs! unacceptable! shame on ford! i will never purchase another ford vehicle again. *tr

2004 ford freestar transmission failed. *tr

On december 23, we were driving our 2004 ford freestar limited, and while making a left hand turn across traffic, the vehicle simply fell out of gear, and the rpms increased, thus causing the van to coast to a stop. luckily the van was not in a collision during the incident. after being diagnosed by the mechanic, it was determined that the splines to the output shaft (female side) of the torque converter were stripped, thus not driving the transmission pump due to lack of pressure. as this is a known issue, it appears that the initial manufacturer of the part had a metallurgy flaw and this issue should be corrected. the repairs to the vehicle were $2300 and not covered by ford. *tr

At highway speed drive to tires was lost. torque converter moth vanes and spindle were destroyed upon removal and inspection. *tr

Tl*the contact owns a 2004 ford freestar. the contact stated that when trying to accelerate from a stop, the vehicle did not move. the contact shifted into a lower gear which allowed the vehicle to accelerate slowly but the failure occurred again. the vehicle moved fine in reverse but not in the drive position. the vehicle had not been inspected or repaired. the failure mileage was 134,250.

While driving at 35 mph on a 4 lane road vehicle suddenly lost ability to accelerate vehicle gave no warning just stopped acceleration. was able to coast off roadway into parking lot. mechanic stated the torque converter was the cause

During normal operation of our 2004 ford freestar, the vehicle ceased movement due to a catastrophic failure of the automatic transmission, requiring removal and replacement of the transmission at approximately 75,000 miles. the maintenance garage (a ford dealer) could not determine the exact cause of the failure, but noted the presence of a significant amount of metal shavings within the fluid evacuated from the failed transmission. *tr

Tl*the contact owns a 2004 ford freestar. the contact was traveling down the highway with the cruise control activated at 78 mph up a hill, when suddenly, the engine began to rev and the vehicle started to decelerate quickly. the contact was able to get to the side of the highway with no acceleration because the transmission had just seemed to disengage. the vehicle was taken to the dealership. upon inspection, it was determined the transmission pump and torque converter had literally sheared off without cause. updated 3/11/11 *cn updated 04/29/11

My wife was driving 2004 freestar van when just pass a intersection when transmission went out, she is ok but, had to replace converter in transmission cost $838.34 only 72925 miles on van this should not have happen , i think ford should recall this van. *tr

When driving our van it started to jerk and the engine light started flashing. it then stalled out on us. it was raining that day and it continued to do this. the next day when the rain stopped it quit and ran fine, but started again the minute we hit any moisture. the computer in the van also started sending error messages constantly, check brake fluid, check oil, check rear brake lights, check traction control, check doors and so on when these things were checked there were no problems with them. the engine light continued to flash so we had someone look at it and fix it. they told us the coil pak was bad and replaced it for us. the van ran fine for 1 week and then this started again. so when i went online to do some research on this i found a site on topix, complaints about ford freestar that had 100's of complaints about this van. alot of people were having the same promblems and they took it to garages where they said it is a design flaw by ford that water gets up under the engine into the pcm (computer) shorts it out and then eventually messes up the coil. we continue to have all these problems with the van, it stalls out on me in rain or any moisture. i have had the van stall while turning onto a road and my van be stuck across the road right above a dangerous curve with my youngest child and i alone in the vehicle.

I purchased a 2004 ford freestar with 28,389 miles on 6/16/08. in october 2009 my wife was driving the van and when she stopped at a stop sign & tried to turn on the next road, the van wouldn't go. the van acted as if it were in neutral. the van was still running but wouldn't go in to any gears at all. she called me & we had to have the van towed. we had bought an extended warranty/insurance policy on the car so the dealership told us which transmission shop to have the van towed to. we took the van & after almost 2 weeks, the van was repaired. we had to pay for a rental car during the time & pay the deductible for the warranty/insurance to have it repaired. the repair shop said they had to put a rebuilt transmission in the vehicle because the one in it had water. six months later, in may 2010, the transmission did the exact same thing. we contacted the repair shop that had worked on the transmission previously said the transmission appeared to have water in it and the insurance/warranty wouldn't cover it. we had to take the vehicle to another shop for repairs. we took it to a repair shop in our neighborhood that we have known the owner for a long time & know to be very trust worthy. he looked at the transmission as well & said some how there was water in the transmission. he had to put another transmission in the vehicle also. since he has put the rebuilt transmission in the vehicle, we are still having problems. the van does fine until after it has been driven for a few hours. it seems the warmer the transmission gets, the more it begins to shift hard, start jerking, & acts like it doesn't want to go. we have had 2 rebuilt transmissions put in, had to rent a vehicle twice, had to have it towed twice, still have payments for another 3 years, & aren't any better off than we were before the vehicle was fixed the first time. the vehicle only has 62, 173 miles on it. i don't know how a vehicle with such little mileage can have the same problem with 2 transmissions. *tr

Transmission went 82,000 miles for freestar 2004 cost for new transmission $2400 which i paid. *tr

Ford freestar 2004- going down hwy, engine suddenly revved loudly then we had no gears whatso ever. the engine was running fine but couldn't propel the vehicle. mechanic told us this is a recurring problem with this make/model. *tr

Was driving home from school with my husband and son. approximate speed was 40 mph while pressing gas slightly to go up small incline motor revved as if it was in neutral. van had no power to move, not even reverse. had to had towed. mechanic states pump in transmission is out and transmission is completely gone. there was no warning or anything. it was 12 degrees outside when we were stranded. after reading other complaints my story sounds the same as everyone else's. the costs not counting labor to fix will be approximately $2500.00. almost equal to what we owe. very frustrated with ford- this needs to be looked into. *tr

2004 ford freestar van. consumer writes in regards to transmission pump failure. *tgw the consumer stated as she was driving, the vehicle suddenly lost power without warning. the transmission and a transmission switch range was replaced. *jb

During normal operation of the vehicle, without warning, the vehicle lost all power as i pulled off the road. ford diagnosed and recommended replacing the transmission. transmission is currently being rebuilt by aamco transmissions.

Coming into town in busy traffic, our vehicle suddenly slipped out of gear and then would not switch back into gear above 20mph. we were 30 miles or so from home, so we went at low speed out of town and down highway continuing to see if it would kick into gear. it did not go over 20 to 25 mph until about 10 miles from home, we stopped for gas and then when we started up again it shifted as normal into gears as needed for highway travel. took it to mechanic and ended up needing new transmission. a rebuilt one cost us almost $3000. would love to know if this will be a recall and our money refunded from ford? *ln

My 2004 ford freestar van transmission slips, have replaced tranny fluid and filter, still having the same problem. eventualy going to have to replace tranny. *ln

While driving approx. 70 mph on the freeway with out warning the power to the wheels ceased to work. the engine would rev up but there was no power going to the wheels. we were able to coast to the side where we had to be towed. the torque converter had to be replaced at a large cost. the failure happened at approx. 100,000 miles. *tr

Ford transmission is slipping out of gear at highway speeds. *tr

2004 freestar- traveling down road when car's engine just started revving and car would not go forward or backwards- had to call tow truck to tow us to shop. this could have been even worse if would have happened on highway, or in bad weather- as my husband is disabled unable to walk very well!!! car did not have alot of mileage for this to have happened- very disappointed will cost us over $2000 to get repaired- very difficult on a fixed income. have owned many ford vehicles and have never had anything like this happen. always felt a ford was a very dependable vehicle- questioning that now! *tr

I own a 2004 ford freestar. on wednesday, december 22, 2010 i proceeded to back my van into my garage after running errands for the day and after backing up about a foot, the vehicle ceased movement. it would not move forward as well. i had my local mechanic stop by my home to take a look, and he informed my husband and i that the transmission went on our van. he suggested that we have it towed to the ford dealership where we purchased it. so, this is what we plan to do. the van only has around 60, 000 miles on it!! i understand, after doing lots of research, that this is a common problem with this make and model, and i am infuriated that my husband and i will have to cover the expense associated with the repairs! unacceptable! shame on ford! i will never purchase another ford vehicle again. *tr

My wife was driving our 2004 ford freestar yesterday with our 10 year old son in the car. at speeds around 35-45 mph, she felt some shuddering as if the transmission was "shifting in and out of gears". she was able to maintain control while driving and drove the car home and parked it fearing that driving it further would result in losing control and ending up in a potentially fatal motor vehicle crash. at this point and time, the vehicle will not shift into any gear which again, thankfully ended up parked at home as opposed to what could have occurred. with research, i discovered that this likely is a manufacturer defect that results in failed transmissions that ford is aware of but has not addressed. must somebody die before the issue is addressed? *tr

Bought new, 2004 ford freestar minivan. at 60,000 miles, my wife and daughter experienced a sudden loss of power and coasted to a stop into a parking lot. no power in any of the gears including reverse. towed to dealership and found out that torque converter pump shaft broke. had to replace torque converter, pump and pump shaft. cost of $2125.00 to repair. thankfully it did not happen on the highway at high speeds. considering the number of reported occurrences at such lower mileage and nature of failure, i would like to see a refund of the repair costs from ford. this type of failure should not be the burden of the consumer. *tr

Tl*the contact owns a 2004 ford freestar. while driving approximately 55 mph, the transmission failed without warning and the vehicle began to hesitate. the dealer was not contacted. the manufacturer was not notified. the vehicle was not repaired. the vin was not available. the current and failure mileages were approximately 76,000.

I replaced the torque converter at 80,000 miles in july of 2008. the cost was $1,600. i was driving down a main street in our city at around 40 mph when the car just acted like it was in neutral. i had my 7, 6 and 3 year old children in the van along with my niece and nephew and my mother. we were lucky to coast into an apartment complex drive (blocking it) and waited over an hour on the hottest day of the year for a tow. now, 2 years and only 40,000 miles later, we are replacing it again. we yelled and screamed and got the price down to $1,200, but we shouldn't have to pay one cent for this. ford should be accountable for ripping people off. *tr

My wife was driving our 2004 freestar down a busy road and she said it made a revving noise and then would not move. she coasted to the side of the road and the van would run but not move. we had to have it towed. she had kids in the car. *tr

2004 ford freestar transmission died at 48,100 miles. i was driving and all of a sudden there was a loss of motive power. the engine was running with absolutely no acceleration. i almost got hit by a car because the mini van stop moving at an intersection. had the 2004 ford freestar checked and there was water in the transmission. no rain, no flood. only very cold weather. $4000 to fix and extended warranty don't want to cover. *tr

Tl*the contact owns a 2004 ford freestar. she attempted to accelerate from a stop sign but the vehicle hesitated momentarily before accelerating. the vehicle picked up speed to approximately 45 mph when and began to lunge forward. the vehicle was taken to an independent mechanic where the transmission was replaced. the failure recurred and the vehicle was taken to an authorized dealer where the computer system was repaired. the failure continued to occur after the vehicle was repaired. the failure and current mileages were 129,000. the vin was unavailable. updated 01/11/11*lj

We own a 2004 ford freestar with a 4.2l motor. thank god we bought an extended warranty when we bought the vehicle new in october 2004. at approximately 55,000 miles the vehicle stopped suddenly in traffic and needed to be towed. the transmission would not engage in any gear. i had the van towed to rodman ford in foxboro ma where i was told the transmission fluid was contaminated with water. the warranty covered the entire repair except for a $50 deductible, also covered rental and the tow. great, right. the only problem is that at 67,000 miles the same thing happened. same coverage, paid for the whole thing again. well here we are at 82,000 miles (no longer under 75,000 covered under warranty) and the tranny goes again. now the last one was replaced last december at rodman ford again. they are now trying to tell me that there is no coverage and a new tranny is going to cost me $3500 to replace. huh? your kidding right? there seems to be another issue at play here. after reading some info on the web, i see there are several hundred reports of this same thing happening in this particular vehicle. there is an e-mail on line from stephen mchenry of the nhtsa stating that water has been getting into the pcm or transaxle vent. if this is a known problem then why is ford not following the detailed repair instructions outlined in this e-mail. why do they continue to replace transmissions several time in these vans when they know the cause of the problem. are the service departments not busy enough and are they trying to create repeat customers. i am not going to pay a nickel toward this repair. i also have noticed several attorneys soliciting clients online for class action suits trying to get these other people their money back for the repairs that for them were not covered by an extended warranty. thanks for your time. *tr

2004 ford freestar engine control module computer die @ about 80000 miles tranmission fail at about 65000 miles defective oe conformal coating is removed from the entire ecm board including underneath chips and replaced with upgraded conformal coating; corrects an oe design flaw and ensure chips will not lift from the board causing the unit to fail. *tr

Tl*the contact owns a 2004 ford freestar. while driving approximately 35 mph, the vehicle suddenly stalled. the contact stated that the gear shift selector remained stuck. the contact called the dealer who offered no assistance. the manufacturer had not been notified. the vehicle had not been repaired. the current and failure mileages were approximately 62,000.

Tl*the contact owns a 2004 ford freestar. while driving approximately 55 mph, the contact noticed that the vehicle would not move but the engine was still running. the vehicle was towed to a local repair shop where the transmission pump was replaced. the failure mileage was approximately 110,000.

Tl*the contact owns a 2004 ford freestar. the contact stopped at a traffic light and when the accelerator was engaged, the rpms increased excessively but the vehicle did move. the vehicle was towed to a local mechanic who stated that the failure was caused by the torque converter in the transmission. the vin was not available. the failure and current mileages were 89000.

Transmission went out without any warning! less than 70,000 miles. *tr

No events leading up to the transmission failing at about 90,000 miles on the highway. $3500. repair for radiator and full re-build of trans. *tr

Traveling east on interstate 80 toward lake tahoe, about 70 miles from home. rpms suddenly increased while losing forward propulsion and speed. pulled over and much smoke was coming from under engine. myself, wife & 2 children in vehicle. luckily we have aaa and were rescued. we are original owners on this regularly, and well maintained 2004 freestar - and it has only 61,000 miles! expect $3,000+ bill to fix transmission. *tr

11/26/2010: ford freestar 2004 minivan driving city street at about 30 mph lost power. pulled over to side of street. vehicle would not go into drive or reverse, if attempted, engine would race. vehicle towed to ford dealership - torque converter is said to be the failure. bill est to be $3,900 to repair transmission. *tr updated ivoq 12/30/10

2004 ford freestar sel transmission problem. problems with shifting, not going into gear or banging into gear, dark fluid(which usually means burnt out).same as the other complaints. do not see a recall yet. *tr

2004 freestar lost all power driving home from errands in rush hour traffic. thank god traffic was only going 35mph. my vehicle coasted to the side of the road. i can only imagine what could have happened under different circumstances. the loss of power came from transmission failure according to ford dealer ship. vehicle only has 80,000 miles on it. looks like this is a common problem for this vehicle and ford knows it. *tr

Our 2004 ford freestar's transmission locked up while driving and we lost forward acceleration. the vehicle has 100,213 miles on it. *tr

Transmission in 2004 ford freestar failed without warning in freeway traffic endangering my self and my young grandchildren. ford is aware of transmission defects and is choosing not to remedy the problem. this is presenting a danger to the driver/passengers of said vehicle and the other drivers on the road. *tr

1. no event leading up to failure. 2. transmission (all gears) failed while traveling on highway approaching busy intersection. 3. torque converter, filter kit, front seal replaced by certified transmission company. vehicle operated for 35 days, and then the transmission failed again while traveling up a street incline within city almost causing a crash. old torque converter not available. the transmission on this vehicle has severe defects and must be recalled! *tr

While driving in the rain the van started to jerk and cut out. stalling on occasion. we had the coil pack replaced and this repair lasted for 1 week then it started all over again. when it is dry outside the check engine light stays on but the van drives fine. as soon as it starts to rain or we hit any moisture or mud puddle the van starts jerking again and sometimes back fires or even stalls out while driving and has to be restarted. we have found that this is a problem that alot of 2004 freestar owners are having that the pcm or computer gets wet and causes this problem due to a flaw in the design. *tr

2004 ford freestar ltd, took possession on 7/6/2004 and now have 70k miles. its used for my three mile commute to/from work, some longer drives to relatives every other month. on 10/30/2010 experienced torque converter failure. $1200 to replace the torque converter or $2500 for a rebuilt transmission. *tr

My van while going up an incline would not move. i pulled over and put it in park. from there it would not move. i could go into drive and reverse,but it did nothing. i had it towed to a shop and was told it was the transmission. the mechanic took it apart and found a problem with the torque converter. it was shattered. i had to pay around 1850 with tow. thank god that no one was hurt,but they could have been. *tr