2002 INFINITI QX4 Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

6 Recalls for 2002 INFINITI QX4

Recall Date	Component	Summary
2022-08-09	AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE \| AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE	Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and passenger-side inflators designed to fit 2007-2012 Versa Sedan and Versa Hatchback vehicles. Please see Nissan’s recall report for the specific part numbers. These replacement inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling. Remedy: Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan’s customer service at 1-800-867-7669.
2020-01-09	AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE	Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. Remedy: Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
2017-02-02	AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE	Nissan North America, Inc. (Nissan) is recalling certain 2002 Pathfinder and Infiniti QX4 vehicles. These vehicles are equipped with Takata air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture. Remedy: Nissan will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began on March, 31, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
2015-05-15	AIR BAGS	Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture. Remedy: Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.
2011-04-20	STEERING:COLUMN \| SUSPENSION:FRONT	NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES. Remedy: NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
2010-07-06	AIR BAGS:FRONTAL	NISSAN IS RECALLING FORTY-SIX CERTAIN MODEL YEAR 2002 PATHFINDER AND INFINITI QX4 VEHICLES MANUFACTURED FROM AUGUST 24, 2001 THROUGH AUGUST 28, 2001. THE AIR BAG INFLATOR CONTAINS PROPELLANT WAFERS THAT ARE REQUIRED TO PROPERLY DEPLOY THE FRONT PASSENGER AIR BAG. DUE TO IMPROPER PROPELLANT WAFER INSTALLATION DURING THE AIR BAG INFLATOR ASSEMBLY PROCESS, SOME AIR BAG INFLATORS MAY BE MISSING ONE OF THE WAFERS. AS A RESULT, THE REMAINING WAFERS IN THE INFLATOR USED FOR THE DEPLOYMENT OF THE FRONT PASSENGER AIR BAG MAY, OVER TIME, BREAK UP INTO POWDER DUE TO NORMAL VIBRATION EXPERIENCED WHILE DRIVING. THIS CAUSES THE COMBUSTION RATE OF THE PROPELLANT TO INCREASE INSIDE THE INFLATOR, WHICH CAN LEAD TO INTERNAL PRESSURE RISING SUDDENLY DURING AIR BAG DEPLOYMENT. Remedy: NISSAN WILL NOTIFY THE OWNERS OF THE FORTY-SIX AFFECTED VEHICLES. DEALERS WILL REPLACE THE FRONT PASSENGER AIR BAG MODULE ASSEMBLY WITH A NEW ONE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 19, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2002 INFINITI QX4

skip to NHTSA complaints

Date			Component

34 Complaints submitted to NHTSA for 2002 INFINITI QX4

skip to CAS complaints

Date			Component
2021-03-29			AIR BAGS \| SEAT BELTS ODI Number: 11405348
2020-09-12			STRUCTURE:BODY ODI Number: 11354574
2019-08-30			STRUCTURE:BODY ODI Number: 11252456
2017-11-13			STEERING \| SUSPENSION ODI Number: 11045577
2017-07-26			STEERING \| SUSPENSION ODI Number: 11010759
2016-06-18			SUSPENSION \| UNKNOWN OR OTHER ODI Number: 10874980
2016-04-07			AIR BAGS ODI Number: 10854180
2015-12-16			STEERING \| SUSPENSION ODI Number: 10810773
2015-07-13			STEERING \| SUSPENSION ODI Number: 10733566
2014-09-17			AIR BAGS ODI Number: 10636920
2014-06-23			ENGINE ODI Number: 10605110
2014-02-14			STEERING \| SUSPENSION ODI Number: 10564336
2013-11-14			STRUCTURE:BODY \| SUSPENSION ODI Number: 10552225
2013-08-29			ELECTRICAL SYSTEM ODI Number: 10537936
2013-08-02			STEERING \| SUSPENSION ODI Number: 10533240
2012-09-14			SERVICE BRAKES \| SUSPENSION ODI Number: 10475394
2012-07-26			VEHICLE SPEED CONTROL ODI Number: 10467783
2012-06-22			FUEL/PROPULSION SYSTEM ODI Number: 10462723
2011-12-20			SUSPENSION:FRONT ODI Number: 10440730
2011-09-13			SUSPENSION:FRONT ODI Number: 10424914
2011-08-24			SEAT BELTS ODI Number: 10421364
2011-07-14			VEHICLE SPEED CONTROL ODI Number: 10412230
2011-02-11			STEERING ODI Number: 10381532
2010-12-20			ENGINE AND ENGINE COOLING \| POWER TRAIN ODI Number: 10371236
2010-11-08			ENGINE AND ENGINE COOLING:ENGINE ODI Number: 10365022
2010-05-23			VEHICLE SPEED CONTROL ODI Number: 10331833
2009-06-26			WHEELS ODI Number: 10275031
2008-12-23			POWER TRAIN:AUTOMATIC TRANSMISSION ODI Number: 10252617
2007-09-27			FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY ODI Number: 10204243
2006-05-16			AIR BAGS \| SERVICE BRAKES, HYDRAULIC \| VEHICLE SPEED CONTROL ODI Number: 10157654
2003-09-21			ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR ODI Number: 10039226
2003-02-25			EXTERIOR LIGHTING:TURN SIGNAL ODI Number: 10008085
2002-06-24			SUSPENSION:REAR ODI Number: 763406
2002-03-25			SUSPENSION:REAR ODI Number: 759794

Is the government investigating the safety of your vehicle? Find out here.

8 Investigations for 2002 INFINITI QX4

From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. after prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. the rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. see 2016 blomquist report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. these "non-desiccated" inflators either have been or are required to be replaced.in some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. none of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. all takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. there have been no reported field ruptures in any non-recalled desiccated psan inflators.it is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. this means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. while no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. the research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. to date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. however, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.the office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. this investigation will require extensive information on takata production processes and surveys of inflators in the field. lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). this investigation does not supersede ea15-001, which remains open.

Date Opened	Date Closed	Component
2021-09-17		AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2021-09-17		AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
2011-01-28	2011-06-30	SUSPENSION:FRONT:MACPHERSON STRUT
2011-01-28	2011-06-30	STEERING:COLUMN
2011-01-28	2011-06-30	STEERING
2011-01-28	2011-06-30	SUSPENSION:FRONT:SHOCK ABSORBER
2011-01-28	2011-06-30	SUSPENSION
2011-01-28	2011-06-30	SUSPENSION:FRONT

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

74 Service Alerts for 2002 INFINITI QX4

Date	Description
2015-12-01	130000 VISIBILITY SERVICE INFORMATION Windshield “foreign material” that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-13	355100 EQUIPMENT:OTHER:LABELS SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-13	260000 FORWARD COLLISION AVOIDANCE SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	110000 ELECTRICAL SYSTEM SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	140000 AIR BAGS SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-16	140000 AIR BAGS SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-16	350000 EQUIPMENT SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-16	280000 BACK OVER PREVENTION SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-12-20	160000 STRUCTURE Infiniti is conducting a voluntary safety recall campaign on certain model year 1997 – 2003 QX4 vehicles that are currently registered in Salt States to inspect for corrosion, and if necessary repair the front strut housing panels. In Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-06-07	110000 ELECTRICAL SYSTEM As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. – The SRT is used to indicate whether the engine control module (ECM) has completed sel Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-27	200000 WHEELS Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-27	350000 EQUIPMENT Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-19	020000 SUSPENSION SERVICE INFORMATION This bulletin provides information to identify: – A leaking strut or a shock absorber that qualifies for replacement under warranty. – A strut or shock absorber that has slight oil seepage, a condition wh Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	010000 STEERING SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	020000 SUSPENSION SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	030000 BRAKES (PWS) SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	010000 STEERING If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	200000 WHEELS If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	030000 BRAKES (PWS) If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-24	110000 ELECTRICAL SYSTEM INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-30	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL INFINITI Owner Letter Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-30	140000 AIR BAGS The information below has been updated to include the INFINITI specific mail volume. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-30	140000 AIR BAGS Subject: INFORMATION ⿿ Takata Recall – Owner Re-notification via UPS and U.S. Mail Details Summary: Starting this week INFINITI is initiating a special delivery re-notification mailing to owners affected by the Takata recall. The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-30	140000 AIR BAGS INFINITI Owner Letter Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-02	350000 EQUIPMENT EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. – Always refer to the Appearance and care section of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-09	350000 EQUIPMENT Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-24	160000 STRUCTURE PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-24	350000 EQUIPMENT PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-12	100000 POWER TRAIN TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-02	140000 AIR BAGS Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-30	140000 AIR BAGS Retailer Engagement for Takata Awareness INFINITI is committed to the safety and security of its clients and their passengers. As you are likely aware, INFINITI has initiated multiple field actions to execute the Takata Airbag Recall in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-28	350000 EQUIPMENT DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-09	060000 ENGINE (PWS) Free Oil Change Specific Vehicles Subject to the Takata Recall *** Detailed Information *** To help accelerate repair completions on specific populations of vehicles recalled for the Takata airbag, INFINITI is offering a special inc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-07	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-07	350000 EQUIPMENT DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-28	030000 BRAKES (PWS) BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-23	355100 EQUIPMENT:OTHER:LABELS REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-29	132000 VISIBILITY:GLASS, SIDE/REAR WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-29	131000 VISIBILITY:WINDSHIELD WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	140000 AIR BAGS INFINITI: SRS PRECAUTIONS DURING SERVICE. INCLUDED IN THE RESTRAINTS SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) FOR EACH VEHICLE IS INFORMATION NECESSARY TO SERVICE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SAFELY. IMPROPER MAINTENANC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2003-04-04	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. DVD MOBILE ENTERTAINMENT SYSTEM INTRODUCTION AND DIAGNOSIS. *TT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2003-05-15	104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) TRANSFER CASE OIL LEAK CONDITION. *TT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2002-04-10	060000 ENGINE AND ENGINE COOLING INFORMATION REGARDING CONSOLE TEMPERATURE DISPLAY READING INACCURATELY. *TT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2002-03-05	103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT INFORMATION REGARDING CLUNK NOISE FROM TRANSFER CASE. *YH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2004-06-09	127000 EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS 4WD WARNING LAMP COMES ON INTERMITTENTLY. *MJ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2010-09-30	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS INFINITI: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/BLINKING. NO MODELS OR MODEL YEARS LISTED. PE UPDATED ON 08-11-2011. KB Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-04-03	170000 LATCHES/LOCKS/LINKAGES INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE “COMFORT & CONV” SETTI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2003-02-05	110000 ELECTRICAL SYSTEM MALFUNCTION INDICATOR LAMP ON WITH REAR 02 SENSOR DIAGNOSTIC TEST MODE P0138/P0139/P0158/P0159/P1147/P1167. *SCC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2003-02-05	162900 STRUCTURE:BODY:ROOF AND PILLARS ROOF RACK WHISTLE NOISE. *SCC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2001-09-12	980000 UNKNOWN OR OTHER INFORMATION REGARDING A NEW TOOL SET THAT HAS BEEN RELEASED AS AN ESSENTIAL TOOL FOR ADJUSTING VALVE CLEARANCES. *SLC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2012-07-06	118000 ELECTRICAL SYSTEM:SOFTWARE INFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2009-04-06	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2009-04-06	111100 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2007-04-18	120000 EXTERIOR LIGHTING EXTERIOR LAMP FOGGING. *KB Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2003-03-24	350000 EQUIPMENT AVAILABLE TOOL; J-45738 TRANSMISSION JACK ADAPTER. *TT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2003-08-05	151000 SEAT BELTS:FRONT FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. VARIOUS MODELS INCLUDING THE 2004 G35. *TT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2002-11-20	061000 ENGINE AND ENGINE COOLING:ENGINE ENGINE WILL NOT START. VEHICLE IMMOBIILIZER SYSTEM/NISSAN ANTI-THEFT SYSTM (IVIS/NATS). *TT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2003-01-22	012000 STEERING:COLUMN RUBBING/WHEEZING NOISE FROM STEERING COLUMN WHEN TURNING. *TT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2001-08-31	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) ON SOME VEHICLES, THE NAVIGATIONAL SYSTEM DISPLAY FREEZES, UN-INIATED RE-ROUTING, AND NO VOICE GUIDANCE SYMPTOMS. *TT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2001-09-12	980000 UNKNOWN OR OTHER INFORMATION REGARDING ESSENTIAL TOOL; VALVE SHIM LIFTER SET, J-45074. *YH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2003-07-25	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER HVAC (BLOWER) FAN ONLY WORKS ON SPEED 4. *TT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2002-04-12	110000 ELECTRICAL SYSTEM SOME VEHICLES MAY EXHIBIT A STEADY, RHYTHMIC STATIC NOISE HEARD FROM THE SPEAKERS THAT FOLLOWS ENGINE SPEED ON CERTAIN FM RADIO STATIONS. *TT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2003-02-05	110000 ELECTRICAL SYSTEM MALFUNCTION INDICATOR LAMP ON WITH REAR O2 SENSOR DIAGNOSTIC TROUBLE CODE. *JB Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2003-02-05	354300 EQUIPMENT:MECHANICAL:CARRIER/RACK ROOF RACK WHISTLE NOISE. *JB Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2003-11-07	350000 EQUIPMENT THE INFINITI INTEGRATED HOMELINK TRANSMITTER SYSTEM. VARIOUS MODELS INCLUDING 1996-2004 I30/I35; 2004 Q45; 2004 M45. *TT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2009-11-12	151000 SEAT BELTS:FRONT INFINITI: D RING RESIDUE CAN CAUSE SLOW SEAT BELT RETRACTION. SEAT BELT RETRACTION OF THE FRONT SEAT BELT(S) IS SLOW, CAUSED BY RESIDUE BUILD UP ON THE D RINGS. MODELS FX35/FX45(03-08); G35 COUPE(03-07); G35(03-06); I30/I35 (00-04); Q45( Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-27	120000 EXTERIOR LIGHTING INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-27	121000 EXTERIOR LIGHTING:HEADLIGHTS INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-27	121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-27	123000 EXTERIOR LIGHTING:TAIL LIGHTS INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-27	125000 EXTERIOR LIGHTING:BRAKE LIGHTS INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-27	126100 EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2009-11-17	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL INFINITI: VENT CONTROL VALVE REPLACEMENT. NO APPLIED VEHICLES AFFECTED: ALL MODELS; NO MODEL YEARS LISTED. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2001-08-31	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) VEHICLES MAY EXHIBIT NAVIGATION SYSTEM DISPLAY FREEZE, UN-INITIATED RE-ROUTING, AND NO VOICE GUIDANCE SYMPTOMS. *TT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2002 INFINITI QX4

6 Recalls for 2002 INFINITI QX4

0 Complaints sent to the Center for Auto Safety for 2002 INFINITI QX4

34 Complaints submitted to NHTSA for 2002 INFINITI QX4

8 Investigations for 2002 INFINITI QX4

74 Service Alerts for 2002 INFINITI QX4