1996 JEEP Grand Cherokee

Responding to Chrysler for recall to prevent a gas tank fire from impact, my Jeep was returned to me w/o existing the (factory) hitch which had protected the tank; it was removed and a bolt broken off in frame. Dealer [Napleton Chrysler] aborted recall and refused to replace hitch, or to give or sell me the specified recall replacement hitch, telling me to either get rid of the jeep or have some (unspecified) welding repair, leaving no gas tank protection whatsoever from either side or rear impact. So I drilled out the broken 11mm bolt and rethreaded to 1/2-13 nc, and chased the 11mm threads with a tap, steel-wooled off surface rust and loose paint, rustoleumed the frame, & went back but they claimed it still wasn’t good enough. The actual threaded attachment bar in boxed on 6 sides by the frame so they could not have even seen it anyway! I hammered on the box before painting it; it was sound!

Trailer hitch recall. I was told that as part of the recall my hitch could be removed and not replaced if they decided additional body work would be needed. I would be referred to a body shop and have to pay the “high cost to re-install the hitch.” Without a hitch my Jeep is useless to me. They should pay the cost.

I am a single mom who depends on my Jeep Grand Cherokee I am now worried after seeing the report on Good Morning America. I am praying they recall these cars and not just sweep it under the rug as soooo many of these big Company’s get away with. I am asking Mr. Ditlor to please stay on top of this.If anything happened to me my children would be crushed Thank You in advance Mr. Ditlor and anybody else who works to get this car recalled. linda sue pennino

This “complaint” is about the appearance of “shadiness” concerning some recent dealings with Chrysler. About two weeks ago we received a phone call at home from the local Chrysler dealer. “We need to do a recall on your 1996 Jeep Grand Cherokee. The transmission control module needs reprogrammed.” We took it in and they “serviced it.” The work was done without charge, but the “bill” in two locations states “recall” and also “checked catalytic converter.” (Which had internally failed some time ago and we had it replaced at an independent garage.)Neither thhe Chrysler website nor the Jeep website nor the NHSTA website has this type of recall listed for this vehicle or anything resembling it for earlier or later years. I have a gut feeling that Chrysler is not being forthright with the reasons for this obscure and unheard-of “recall” much like they haven’t been honest about their unlatching seat belts and their cheap ball joints coming apart. If you want more info just e-mail me.

There is an oil guage problem, VERY COMMON on the jeeps. When you slow to a stop the oil pressure goes to zero, then goes back up when you drive. This will not go away, oil changes help the problem for about 1 day. ALSO, my jeep has what has been deemed the death wobble. Which is a voilent, very voilent wobble in the front end after hitting bumps(usually with the right front tire)at and speed, what is being done to fix these problems, you go to any forum and there are countless customers with the same problems as mine. Something needs to be done, isn\’t anyone worried about this death wobble potentially killing consumers.

The summary of my complaint to DiamlerChrysler is as follows: I have a 1996 Jeep Grand Cherokee Laredo 4×4 which has had 5 fuel pump modules and one gas tank replaced since 08.10.2000. The vehicle is in need of another fuel pump module. The dealers have difficulty in replicating the condition. The fuel gage is providing false readings; typically giving an empty tank reading when full, 3/4 full or 3/4 empty, along with other various readings. I have heard the same complaint from numerous other Grand Cherokee owners. I would think the maker/dealer would have spotted a trend by now or is overlooking it because of the cost involved with finding a new vendor. All receipt copies of work performed concerning this matter are intact.

The paint on my vehicle has begun to peel off the hood and the roof really badly. It is now also beginning to peel off on the sides. It just comes off in big flakes. This doesn’t seem normal to me.

THE AIR CONDITIONING STOPPED WORKING, ALL FOUR PANELS FOR THE DOORS WERE REPLACED BEFORE AND THERE ARE STARTING TO POP OUT AGAIN. THE ELECTRICAL WERE WORKED ON REPEATEDLY AND NO PROBLEM WERE FOUND. AT ONE POINT, I WAS TOLD MY AMPLIFIER WAS THE PROBLEM. EVER SO OFTEN, THE CAR WILL COMPLETELY SHUT DOWN AND WILL NOT MOVE. I HAD TO GET IT TOWED MANY TIMES. THERE WAS A DEFECT CONCERNING THE PARKING. THE DEALER ADJUSTED IT AND NOW IT\\\’S HARD TO GO IN PARK, IT\\\’S AS IF IT\\\’S JAMMING AGAINST SOMETHING. AGAIN, I WAS TOLD THAT IS THE WAY IT\\\’S SUPPOSE TO BE. COPIES OF ALL RECEIPTS CAN BE FURNISHED UPON REQUEST.

The air conditioning evaporator case gets clogged and backs up and floods the passenger compartments in the front and back on the passenger side of the vehicle. I have made numerous trips back to the dealer only to be told .. “yeah, it’s probably the worst designed evaporation system ever put in a vehicle, but Chrysler does not care to do anything about it”. I have made repair costs totalling more than $900 to try and fix it and look at another $600 tomorrow as it overflowed more than 1 1/2 inches of water from the front seat to the jack storage area under the back seat.

SECOND GEAR IS SLIPPING.SOME OF THE SEALS ARE LEAKING.ONE OF THE GEARS ARE STRIPPED.

My vehicle currently failed a safety inspection due to a crack in the exhaust manifold. After some research i found out that this is due to a faulty design. Unfortunately i can not drive the vehicle even though the crack does not render the vehicle undriveable but illegal because it failed the safety inspection. Is the manufacturer owning up to this by replacing/repairing the defective manifold or our the consumers fitting the bill? I have also had the oil pressure sender replaced as the readings were flunctuating.I have had the fuel pump replaced as it just stopped working and left my wife stranded while she was out shopping. I have had a rear caliper/rotor replaced as it froze on the rotor and even though it gave no noticable drag or other indication during driving it actually ate into the rotor and nearly severed it. FORTUNATELY for me i had purchased an extended warranty that covered everything except(less my deductable) the faulty exhaust manifold. Another item i would like to point out is the catalytic converter had to be replaced as the insides just broke apart and was causung an awful rattle, but in doing so the oxygen sensor now is bad. this is thse second one i have put in the vehicle. Is there any fedback from Jeep! They have a decent vehicle and it would be even better if they stood behind the problems caused by poor design or poor quality on some parts. I realize they can play the waiting game but the consumer doesn’t have that luxury. We need our transportation to go to work..etc.

My jeep has been really loud for sometime and is getting louder. it is when you start it up (really bad) and the whole time it’s running. i ask my mechanic and he said to try a heat riser. when we went to the jeep dealer to order it, the parts guy said we could try the heat riser, but more than likely it was a cracked/busted manifold. when we looke, the manifold is cracked in two or three places. i have contacted several mechanics in my area…they all say the same thing….manifolds on these jeeps are bad about cracking. the manifold lists for $431 and they say about $200 to put one in. plus, i have been told that it’s no good to fix the one from the manufacturer by welding it, because it will crack again. the suggestion i am getting is to buy a new aftermarket manifold…all the mechanics say they work better because they have 2 pieces on them that give for extra support. i think this is really sad. one single mechanic in the small town i live in has replaced at least 5 in the past year. i think this is overwhelming! there seems to be a defect in this part to me.

Engine randomly caught fire in the driveway while it was off. There was no work done to it recently, no newly added oil, and only had been driven approximately 5 miles before the fire. It is a total loss.

Airbag light turned on while driving, sent to dealer and the \"airbag module\" showed excessive voltage. Replacement was only option to repair. This appears to be a \"defective\" module as this vehicle has never been involved in any actions that would harm the airbag module.

Air conditioner constantly needs to be refilled with fluid. Does not hold.Power windows have gone off track on two separate occasions. Last time, still unrepaired, too expensive to repair.Transmission is now on it\’s 2nd rebuild in less then 4 years of ownership. 2nd rebuild required after just one year and a half of previous rebuild. Attorney General\’s office says many complaints about Jeep Transmissions even after repair as the parts used are no better than the parts it started with. Chrysler refuses to acknowledge problem.Brakes constantly need to be replaced.Interior dash board lights have short in switch causing them to dim at night so far that cannot read dash board instruments. I know of one other Jeep same year with same problem.Chrysler Daimler refuses to send any records of service and warrantee repairs or times vehicle in for anything prior to my purchasee as a used vehicle. Citing privacy laws, despite my instance that I do not need previous owners information, just cars records.

5/22 – I purchased a used 1996 Grand Cheerkee from C&M Auto Sales in the Bronx. I paid cash for the jeep. 5/23 – I picked the vehicle up. 5/24 – experience problems. The whole car would jump & shake ouot of control while I was driving bet. 30-40miles. I would have to stop the car for the jumping to stop. This was local driving. I spoke with the dealer, he informed me to get a tune-up. I had the tune-up done the same day and late that afternoon it happened again on the Belt Pkwy riding bet. 45 – 50miles. I had to pull over to the shoulder to avoid getting hit. I had a mechanic test drive the car and he experienced the jumping around 40 – 45miles. He changed the 2 shocks in the front, track bar, steering damper that was no good. 5/25 – it happened again while I was going through the Holland Tunnel. The car went out of control into the other lane. I called the dealer again and he mentioned to bring it in. The emergency brake wasn’t working & they had a lock on the left front wheeel. 5/28 – On my way up to the dealer, riding on the FDR. The car jumped out of control again and I was almost hit from the rear because I had to stop the car to stop the jumping. I mentioed this to the dealter and I received no response. I received no work order and they weld some metal piece by the axle on the left side. They did not test drive the car before or afterwards to feel the problem. 5/30 – it happened again in the evening, driving on Eastern pkwy in Bklyn. Again, I was almost hit from the rear because I had to stop the car for the jumping to stop. I had the same mechanic replace the back shocks. 5/31 – I wento to Pep Boys to get a wheel alignment & wheel balance done. It happened again. One of Pep Boys mechanic test drove the car and felt the jumping bet. 45 – 50miles. Pep Boys noticed that the frame on the left side was damage and mentioned that the vehicle cannot be aligned. They mentioned that the vehicle was not safe to drive. I called the dealer and mentioned what Pep Boys found & what I saw and told him that I wanted my money back becasue this was something that they saw and didn’t fix it nor did they pointed it out to me. I also mentioned how upset I was and that I was sold a lemon and I don’t trust any other cars on their lot. I wanted my money back. The dealer did not believe what Pep Boys diagnose and told me that the car was safe to drive even though I mentioned that when the jeep jumps it’s out of control and I have to stop for the jeep to stop jumping. I mentioned that I was almost hit in the rear twice while driving. He didn’t seem to believe or give me the confidence that he will give me my money back. I mentioned that the car is not safe and I didn’t have the car for a week and I’m having so much problems. I also mentioned that I do not feel safe in the car. I’m going to take the car back to the dealer on 6/2/03. This is the second day I’m missing from work. please help!

Fungus growing in gas tank that clogged fuel pump. Plastic tank apparantly did not have anti fungus toxin in the formula. Jeep refused to cover cost. Safety issue since car failed on highway. Car was out of warranty, but since safety issued they should have covered. What this note is about is a heat shield in front of the gas tank that falls off the car. It was mounted with two steel screws and washers and since the shield was made out of aluminum the metals reacted and the screws holes in the shield become oversized and then the shield falls off. The shield is about a square foot in size on is bolted onto the floor pan just in front of the tank. Jeep no longer has them so you cannot replace. Not sure if this comes into play with the recent article about gas tank failures in a rear end collision. No matter what, the shield is there for a purpose and Jeep should be held accountable for having in stock replacement ones for safety reasons. must be a lot of cars out there that are missing them. Not sure if this comes into play with the recent concern about gas tank failures in a CNN report today.

Jeep grand cherokee customer had recall work done and paid out of pocket customer states that she followed the instruction for reimbursement but has not received money**cc the consumer was told if she didn't have proof that payment was made for the repair, she would not be reimbursed. *jb

1996 jeep grand cherokee tires were the wrong size.***no answer required***. *mr the front cv axles, wheel bearings had to be replaced, the front drive shaft had to be rebuilt, transmission fluid replaced and new filter and new pvc gasket had to be replaced due to the wrong size tires being installed (too small). *tt

When base of child safety seat was initially installed, infants head fell forward when the brakes were applied. consumer was forced to manually hold infant's head until she was able to completely remove the base. last incident involved the stroller/carrier part of the system. had carrier locked in place on the stroller. the securing bar and carrier fell out head first, causing child to land upside down.

The inspection recall on my 1996 jeep grand cherokee did nothing to fix the problem with pcm and catalytic converter specified in the defective issue within the recalls issued. this harms the driver, pedestrians, other passengers and motorists. the tech where i went to have recall work performed ordered parts (see attachment), but nothing was installed on my vehicle. only "inspected." the tech was told of detailed poor performance and symptoms of a bad pcm. such as shifting, stalling, fuel economy & hard to start. the jeep is not operating optimally & this could mean there are. other problems between different systems. all of these are indications of a faulty pcm. as well as the abs light being on the dashboard. the pcm is a "critical" system & needs to be replaced. i'm requesting that you fix this problem for free, as it is defective and could mingle with other systems and cause a complete vehicle break down. or refund the cost to me in full, including labor charges, if i replace/repair myself. if this defective part is not fixed, it could result in property damage, in which cdj would be liable for. please advise as to how you can help enforce the manufacture to fully repair these defective parts & remedy this problem on fixing the faulty pcm & catalytic converter within a recall and possibly the abs system and transmission. the vehicle stalls on highway, in park, on the street, when stopped and then it stalls out and is hard to start. it also has not been able to go in reverse ( back up). which mean it's not getting proper lubrication. also, the alarm goes off when using key to gain access. unhooking battery to reset does not help.

In december 1996 i was ran over by my jeep grand cherokee in my driveway after it jumped back into gear from park. i reported this issue immediately to the anchorage alaska dealer who had to fix the drivers door that had been destroyed in the event and he stated there was not a problem with the gearshift. i had also reported the issue here on the nhtsa web site in january of 1997. i was taken to the air force hospital emergency room at elemendorf afb alaska and i believe submitted that information at that time. so this recent problem with an actor being killed by his jeep is not a new issue. there was something wrong with the drive train as far back as 1996. when i was ran over my jeep was in park running in my garage. it drug me backward into the driveway where i slipped on the ice fell under the car and my left lower leg was ran over by the front tire. i still have complications from that incident.

I had my power steering bracket break into 3 pieces, causing me to go through 2 pulleys and 4 serpentine belts before figuring out the problem. i have also experienced the "death wobble" a few times at speeds between 40-50 mph. it is very disturbing and scary and forced me off the road. i have to slow down immediately to get it to stop.

Family ownership since new. recently started experiencing the "death wobble." jeep traveling on a high speed (above 60) road starts to shake uncontrollably and is difficult/impossible to steer or maneuver. jeep feels like it is going to fall apart. happens without warning. have to stop or significantly slow down before shaking stops. this is the third time in the past six months.

Tl* the contact owns a 1996 jeep grand cherokee. while driving approximately 50 mph, the vehicle shook uncontrollably. the vehicle was not diagnosed or repaired. the manufacturer was notified. the approximate failure mileage was 450,000. updated 12/01/16*lj

Hankook optimo h724 p225/75 /r15 102 slww tires - set of 4 tires purchased new on 5/25/2018. kept up with regular tire rotations and air pressure checks. first replacement (side wall defect) 10/21/2019. flat repair 2/24/2020 second tire replacement (side wall defect) 8/10/2020. this is highly suspect and determinable that these tires are dangerous and defective. hanook has denied remedy even with citing the $1.2 million jury verdict + discovery sanctions i cited to during my conversation with the claims division on 8/10, 9/1 abd 9/2/2020. additionally, 70,000 mile tread warranty. seller has determined the wear rate is 46,868 miles. seller's comment: "these tires do not last long" hankook tires usa claims department admits to unusual wear but insists its tires are "within nhtsa standards". see hankook v. philpot, 2018 ark. app. 546, at 4-5, 564 s.w.3d 555, 557-58, .hankook's appeal from the circuit court's order imposing attorney's fees as a discovery sanction in hankook tire co., ltd. v. philpot, 2016 ark. app. 386, 499 s.w.3d 250., an arkansas jury ordered south korea-based hankook tire co. ltd to pay $1.2 million to a severely injured dump truck driver over an accident caused by a tire tread defect. hankook tire co. et al. v. elmer philpot, case no. 2020 ark. app. 316, in the arkansas court of appeals. these tires are dangerous and defective to blow outs and softness to attract rather than deflect any normal road debris+ the tire tread is already half it's determined warrantied life span which is a hazard in its own separate defect which hankook does acknowledge the later but not the former..

Tl* the contact owns a 1996 jeep grand cherokee equipped with dayton quadra et2 tires, size: p225/70r15. while the vehicle was parked and unoccupied, the front passenger side tire blew out, causing the inside belt and thread to separate. the manufacturer was not contacted. the vehicle was not diagnosed or repaired. the dot number and tire failure mileage were unknown. the vehicle failure mileage was 205,000.

Tl* the contact owns a 1996 jeep grand cherokee. while driving in traffic, the vehicle stalled and the steering wheel seized. the vehicle was taken to 21 different independent mechanics where it was tested from top to bottom. the vehicle passed inspection even after it was test driven by the dealer. when the contact brought the vehicle home, the failure recurred. an unknown dealer in york, maine diagnosed the vehicle and found no failure. the vehicle remained parked at the contact's home for over a year. the manufacturer was not notified. the failure mileage was unknown.

Recall on the hitch.

Car usually runs fine cold but when it gets to operating temperature it stalls unexpectedly and in dangerous moments while driving on any road or freeway at any speed. i lose all powered functions like steering and brakes. it won't start again for hours until it has cooled all the way down.

Experienced death wobble on freeway at 45-55 and to regain control have t0 apply brakes and almost come to a dead stop. six months after, the steering housing cracked found two out of the three bolts had snaped the bolt closest to the firewall had the broken casting still tourqe to the frame. i lost the steering on a turn in a 15 mph zone

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that the driver side door latch fractured and allowed the door to open while the vehicle was in motion. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 315,977.

The vehicle stalls unpredictably in dangerous situations on the road endangering life and safety. it also exhibits explosive backfires randomly which destroys the muffler and endangers safety. this has happened numerous times while in motion on the street.

1996 jeep grand cherokee. consumer seeks reimbursement for trailer hitch installation recall notice. consumer has another vehicle complaint in artemis. *smd chrysler claimed the consumer was not entitled to reimbursement, because a mopar hitch was not installed on the vehicle. but instead, the consumer had u-haul install a heavy duty hitch after being informed by chrsyler he would be reimbursed. *jb

Driving at nearly 45-50 mph, the entire front end began to shake violently until i slowed to a near stop. the steering wheel bounced back and forth more and more until i was going about 15-20 mph. i was not in the process of turning nor had i just completed a turn. there were no bumps to mention either.

Tl* the contact owns a 1996 jeep grand cherokee. while parked, the vehicle rolled away independently at 5 to 10 mph. the vehicle crashed into the bounty wall. there were no injuries and a police report was not filed. the vehicle was not diagnosed nor repaired. the approximate failure mileage was 176,000.

Tl* the contact owns a 1996 jeep grand cherokee the contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The dealer said they would inspect the hitch, and remove it if they decided. they would then determine if repairs were needed before they would install a replacement hitch. i was advised the "repairs would be at my expense" and could cost "several thousand of dollars" before a replacement hitch would be installed. they also said "they couldn't determine how long repairs would take" since they were not responsible for all the work.

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 02v053000 (power train); however, the parts to do the recall repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Engine over heat get worse when a/c is on and it also have a electical problem that kills the battery aften and its not the altenator really tired of this

Tl* the contact owns a 1996 jeep grand cherokee equipped with goodyear wrangler tires, size: p235/75r15. while the vehicle was being serviced, the technician stated that the tire could not be rotated because of cracks in all four tires. the manufacturer was notified of the failure. the approximate tire and vehicle failure mileage was 19,000. the dot number was not available.

Tl* the contact owned a 1996 jeep grand cherokee. the contact stated that while in park, the rear of the vehicle caught fire. the fire department was able to extinguish the fire. the contact was unsure if a police report was filed. the vehicle was towed to an independent mechanic. the vehicle was destroyed. the manufacturer was not notified of the failure. the vin was included in nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the failure mileage was unknown.

Tl* the contact owns a 1996 jeep grand cherokee. while driving approximately 45 mph, the vehicle stalled without warning. the vehicle was restarted. the vehicle was taken to the dealer, where it was diagnosed that the battery needed to be replaced. the vehicle was repaired, but the failure recurred. the vehicle was taken to an independent mechanic. the technician diagnosed that the fuel pump needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 196,000.

I experienced a "death wobble" in my 1996 jeep grand cherokee. it was so bad that it broke the gears in the steering box and made me lose the steering control while driving. had to have the steering box replaced 3 times because of the wobble occurring multiple times. have replaced all recommended parts and everything looks and feels tight in regards to the steering and suspension. the problem is continuing to happen.

Tl* the contact owns a 1996 jeep grand cherokee. while having the vehicle serviced by an independent mechanic, the technician notified the contact that the frame was exhibiting rust. the independent mechanic confirmed that there was rust on the frame and stated that it needed to be repaired. the vehicle was not repaired. the manufacturer was made aware of the issue. the failure mileage was 174,000.

Tl* the contact owns a 1996 jeep cherokee. the contact stated that the vehicle stabilizer arm was defective. the vehicle was repaired by the contact. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 137,000.

While driving vehicle at approximately 40 to 45 mph, hit a small pot hole in road with right tire. front end of vehicle began to shake violently with front end wobbling and steering wheel shaking badly. it seemed like the vehicle was about to fall apart. by slowing down significantly, it stopped the situation from occurring. it was quite jarring and very disturbing. did some investigation and found this is known as the ?jeep death wobble?. quite concerned about this occurrence.

1996 jeep grand cherokee. consumer writes in regards to replacement parts not available to complete rear structure reinforcement recall notice. *smd recall # 13v252000. *jb ma 09/22 updated 01/04/16.*jb

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000: (fuel system, gasoline, structure). the vehicle was taken to the dealer, but was not repaired. the contact stated that the vehicle was returned in worse condition than it was given. the contact was unable to put the old hitch back on and the dealer refused to do the repair. the dealer stated that the structure was too rusty, but the contact disagreed. the failure mileage was 246,000.

Jeep refused to complete the repairs included in the recall: report receipt date: jun 19, 2013 nhtsa campaign number: 13v252000 component(s): fuel system, gasoline , structure potential number of units affected: 1,560,000 jeep advised us they are unable to complete repairs necessary because the rear of the car has "too much rust". although, we rely on the car every single day to get us to/from work and school.

While exiting one freeway to another (on the ramp) at 60+ miles per hour, the entire front end starting shaking violently. the steering wheel was shaking back and forth. i have since found out this is known as 'the death wobble'. we have spent well over $5000 trying to correct this problem. however, the front end continues to require work in order to keep it from reoccurring.

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

My issues relates to existing recall # n45/ nhtsa 13v-252. the recall indicates that vehicles without a hitch will have a hitch installed by the dealer or if a hitch was installed after the vehicle was sold then chrysler will provide reimbursement for the cost. my question is...what about the original owners that purchased the vehicle with the hitch as original equipment? why are they (we) excluded from any reimbursement? why were we not considered in the recall evaluation? i have contacted chrysler and have been given the typical corporate runaround blaming their inability to offer reimbursement on the nhtsa recall notice. looks like the balls in your court. *tr

Recall n45 / nhtsa 13v-252 we have a 1996 jeep grand cherokee that we took to the dealer to have the recall corrected. the vehicle came with a gas tank skid plate and trailer hitch. we were informed by the dealer that the old hitch and skid plate would be removed and a non-functional trailer hitch would be installed. requiring signature that we would not tow with the vehicle. it came with both an offroad and towing package from the factory which we do use. this recall repair does not bring the vehicle back to original design criteria! *tr

Tl*the contact owns a 1996 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign number: (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure. ...updated 05/14/15 *bf

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the contact stated that the part was not available. the contact mentioned that she attempted on numerous occasions to schedule an appointment but was unable due to the part not being available. the contact had not experienced a failure.

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that while driving at a low speed, the contact noticed that the gear lever shifted out of the drive position to the neutral position. in addition, the contact stated that the rear light sensor, windshield sensor and the check engine warning light illuminated. the vehicle was not diagnosed or repaired. however, the failure recurred. the vin was included in nhtsa campaign numbers: 02v053000 (power train) and 13v252000 (fuel system, gasoline, structure). the manufacturer was not notified of the failure. the approximate failure mileage was unknown.

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 1996 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that while driving at approximately 55 mph, the vehicle stalled without warning. the failure occurred on several occasions. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 315,000.

Tl* the contact owns a 1996 jeep cherokee. the contact received a notification for recall nhtsa campaign number: 13v252000 (fuel, system, gasoline, structure). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 05/28/2015 *js

1996 jeep grand cherokee. consumer took jeep to dealership regarding the rear structure reinforcement recall. however, the dealer could not fix the vehicle, because a weld nut broke loose. *ta

1996 jeep grand cherokee. consumer states that he is entitled to reimbursement because of hitches installed after the purchase. *ta chrysler denied the consumer claim for reimbursement, because the purchased a hitch when he first bought the vehicle. *jb

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that the rear hatch door failed to open and close properly after the vehicle was serviced under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure). the contact mentioned that the rear hatch door was not aligned properly with the door lock. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 193,871.

Driving at about 45 to 50 mph jeep goes into a death wobble.. vehicle shakes so violently it almost goes completely out of control. *tr

1996 jeep grand cherokee. consumer writes in regards to hitch campaign. * ld the consumer attached the recall letter, # 13v252000. the consumer stated the vehicle had a hitch, which he installed himself. the condition of the hitch was quite rusty and he wanted it replaced, via the recall. however, the dealer stated the old hitch was adequate. *jb

Being that recall number: n45 was (and is) incomplete,ie, there are no parts /oem trailer hitch available at local dealers; i purchased and had installed one. shortly thereafter, i submitted receipt and proof of purchase for reimbursement. this has been to no avail. its questionable if there are sincere concerns about the safety recall. *tr

I received a safety recall notice from chrysler concerning gas tank problems. i scheduled an appointment and took the car to the dealer. they were to install a trailer hitch to correct the problem. they called and said they could not do the work because the bumper was not in line as it apparently been hit. i was told needed to pay to fix this before they would do the work. the car is 19 years old and chrysler allowed us to drive it without us knowing about the existing defect. it seems quite unfair that they only have one method to repair their defect and they are then off the hook for their own safety design flaw. this is the essence of my complaint. *tr

Tl* the contact owns a 1996 jeep grand cherokee. the contact received a notification for recall nhtsa campaign: 13v252000 (fuel system, gasoline, structure). however, the parts were not available. the dealer stated that the manufacturer had only three parts within a year and was uncertain when the parts would become available under the recall. the manufacturer was notified of the problem. the contact had not experienced a failure.

Tl* the contact owns a 1996 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) approximately six months ago. the contact stated that the part needed to repair the vehicle was unavailable. the manufacturer was not notified. the vin was unavailable. the contact had not experienced a failure.

While driving at 65 mph the vehicle shuts off and will not start until the vehicle cools and will run for a while and shut off but this time it will take hours before it starts again which it would begin to repeat the process of shutting off. i changed all the sensors and had the fuel pump checked out but it still shuts off. *tr

Tl* the contact owns a 1996 jeep grand cherokee. the contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the repair. the manufacturer was notified of the issue. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 1996 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the contact called the dealer for months and was informed that the parts needed to repair the vehicle were unavailable. the manufacturer was notified. the contact had not experienced a failure.

I can be driving and my vehicle will just cut off in traffic. i have replaced all parts under the hood with the acception of the motor and transmission. *tr

For three years, jeep gc has gone through 6 different batteries. drain occurs randomly but may appear to be related to factory remote keyless entry. jeep has also experienced other electronic power surges in past (interior lights and gauges going haywire, driver/navigation console literally going up in smoke.) several automobile technicians have serviced the vehicle and have not been able to locate the origin of this problem. the problem, itself, could very well lead to an accident, fire, and even fatality.

The jeep will die at any given time, place, temperature. nothing seems to make a difference. the only thing i can get to make a difference on wether it runs or dies in putting pressure by hand on the number three computer plug. no check engine light, no codes no nothing. just a faulty computer design thats putting myself and my family in dangerous situations on a regular basis.

I received a safety recall notice # n45/nhtsa 13v-252. this notice explains that the fuel tank on my vehicle has a chance of experiencing a fuel leak during certain types of rear end collisions. chrysler is supposed to inspect my vehicle and install an original equipment manufacturer (oem) trailer hitch where appropriate, free of charge ( parts and labor ). my car does not have a trailer hitch so this needs to be done. i have called the local chrysler dealer in my area - rockland chrysler jeep on route 304 in nanuet, new york 10954 - several times. first call when i received the recall notice - several months ago, i was told that there is nothing for me to do at this time, someone would contact me. no one ever did. i called the chrysler group recall assistance center at 1 800 853 1403; i gave them my vehicle identification number and asked for an update on the recall as i was concerned about the safety hazard to me and my family. i was told that my information was noted and i should be hearing from the local chrysler dealer. i am still waiting. several weeks passed, no one from the local dealer or chrysler corp. contacted me. i called rockland chrysler and made an appointment for my car to be inspected by their technicians. i further requested that the safety concern noted in this recall be documented by rockland chrysler. i was told i would have to leave the car with them for several hours because the inspection was somewhat involved. two days before my appointment, rockland chrysler called and told me they had to cancel my appointment because the parts were on back order. i asked for an e t a on the parts, was told they did not know - "back ordered". my complaint is that there is an unresolved serious safety defect that needs to be addressed now. chrysler corp. seems to be trying to avoid any involvement. *tr

Tl* the contact owns a 1996 jeep grand cherokee. the vehicle was included in nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were not available. the dealer was uncertain when the parts would become available. the manufacturer was made aware. the contact had not experienced a failure.

Tl* the contact owns a 1996 grand cherokee. the contact stated that while driving at various speeds, the vehicle stalled. the contact also indicated that smoke was coming from under the hood. the vehicle was examined by an independent mechanic who diagnosed that the alternator was faulty. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was unknown. the vin was not available.

Tl* the contact owns a 1996 jeep grand cherokee. the contact received a notification for recall nhtsa campaign number 13v252000 (fuel system, gasoline, structure). however, the part needed was unavailable to service the vehicle. the manufacturer was notified of the failure. the contact had not experience the failure.

My horn has not worked for many years until yesterday my husband who drives my jeep rarely was driving it and had a close call and he hit the horn and it worked? he tried to do it again and it failed to work. this is a one owner car and we have never taken it in to have it checked out. not sure if it has something to do with the air bag assembly in the steering wheel or what it could be. please advise if any other complaints and possible fixes for this problem. thank you *tr

I am contacting your agency because of a safety concern i have regarding the repairs made to my vehicle in response to the recall #n45. as background, i took my vehicle to a dealer, mall of georgia jeep, for the repair (i.e., to replace towing hitch) on 8.12.2014 and was told the next day that i could not use the hitch that had been replaced. the mechanic had struggled (he admitted to me) to do the job and it took him two or three times the estimated time to complete the work. in fact, it took so long that i had to go home in a rental car and had to return the following day to pick up my jeep. when i returned on 8.13.2014, i was told that i should no longer use the hitch for towing. i asked why and was told that this was the manufacturer's guidance; however, i was not given anything, to this effect, in writing. i have two concerns: 1) was the safety recall repair done correctly given a) the difficulty that the mechanic had in doing the job and b) the dealer not standing behind the fiat chrysler oem replacement hitch that it had installed; and, 2) apparently the dealer replaced a functioning hitch with one that was not without telling me so in advance. i contacted fiat chrysler (case # 25468706) on 8.13.2014 and asked for authorization to take my jeep to another authorized dealer to check the repair workmanship, i was told that i would have to pay for this inspection to be done. i believe that my concerns are reasonable and do not think it is fair that i must bear the cost of a safety inspection. i am asking your agency to help me get this inspection done by an independent party, to be paid for by fiat chrysler, given the nature and circumstances of the issues i have raised. thank you for your time and attention...updated 10/06/14 *bf updated 3/12/2015 *js

Tl* the contact owns a 1996 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the dealer stated that the parts needed for the repair were unavailable. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the part was not available. the dealer did not give a specific date for when the part would become available. the manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. the contact had not experienced a failure. djr

This was many years ago, but with the investigation into engine's unexpectedly shutting down while driving i thought i should report. the jeep grand cherokee was a '96 or '97, not sure anymore. i was driving on a major road, not a highway but where you could travel in the 40's and the engine totally shut down. i brought the car to a dealer and he couldn't find anything wrong. it happened again, this time at a slower speed. brought it back the dealer and again they couldn't find anything wrong. i refused to take the car back until they found and repaired. he asked if he could drive it home, hoping to replicate issue, he didn't even make it out of the parking lot. this was a dealer in tampa, fl, so hopefully there is a record of what they found. it did not happen again, but we sold the car shortly after. *tr

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure). the contact stated that the part needed was unavailable to perform the remedy. the dealer was unable to provide an expected date for the remedy part to become available. the manufacturer was not notified of the problem. the contact had not experienced a failure. the vin was unavailable. updated 8/19/14*cn updated 08/28/2014 *js

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. the dealer did not give a specific date when the parts would become available. the manufacturer could not provide an estimated date for when the contacts vehicle would receive the recall repairs. the contact had not experienced any failure.

1996 jeep grand cherokee. consumer writes in regards to reimbursement for recall repairs. *smd the consumer stated after waiting 90 days of not hearing from chrysler, he called customer service and was informed they were still working on the recall and asked the consumer to re-submit his request for reimbursement. recall # 13v252000. *jb

Tl* the contact owns a 1996 jeep grand cherokee laredo. the contact stated that while driving approximately 70 mph, the vehicle stalled without warning. the vehicle was towed to a private mechanic where it was diagnosed but the repairs were unknown. the manufacturer was notified of the failure. the vehicle was repaired but failed to rectify the failure. the approximate failure mileage was 147,000. the current mileage was 148,000.

Tl* the contact owns a 1996 jeep grand cherokee. the contact received a recall notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure). the contact was unable to have the vehicle repaired under the recall because the part was unavailable. the manufacturer was not notified of the problem. the contact had not experienced a failure. dr

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had exceeded a reasonable amount of time for the repair. the contact stated that parts were not available. the contact had not experienced a failure. dr

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) and stated that the parts were not available. the dealer did not give a specific date when the parts would become available. the manufacturer was notified of the delay and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. the contact had not experienced a failure. dr updated 9/3/14*cn updated 0910/2014 *js

Tl* the contact owns a 1996 jeep grand cherokee. the contact was concerned for his safety because the parts needed for repairs under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) were not available within a reasonable time. the manufacturer was made aware of the problem. the contact had not experienced a failure. updated 07/22/14 ma

To this date chrysler has not fixed a recall notice issued for a fuel tank hazard on my 1996 jeep grand cherokee . no specific date given on repair date. chrysler say they do not have the parts. *js

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) but was advised by the dealer that the parts needed to complete the repair were not available. the contact received the notice months prior to contacting the dealer. the manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact had not experienced a failure. ..updated 06/09/14 *bf updated 06/16/2014 *js

The fuel tank has two structural straps to ensure the tank is safely attached to the frame. assuming both straps are fabricated to the same specifications both should be in, more or less, the same condition as they are located next to each and experience the same level of wear and tear. my vehicle has one strap that is in fine condition. the second strap has rusted through and no longer provides the designed support for the fuel tank. chrysler's position is this is due to wear and tear and refused to acknowledge the disparity between the condition of each strap. chrysler has had issues with these straps. i believe it can be reasonably assumed that chrysler is culpable and should replace the deteriorated strap at their cost given the risk associated with the condition. i respectfully request that the safety board present my case to chrysler to make me whole. *tr

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed the reasonable amount of time for repair. the dealer stated the part was not available. the manufacturer was not made aware of this problem. the contact had not experienced the failure described in the recall.

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) but was advised by the dealer that the part needed to complete the repair was not available. the contact received the notice a year ago. the manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the recall repairs.  the contact had not experienced a failure.

I have been advised years ago of a recall n45/nhtsa 13v-252 on this vehicle. the dealership continually advises that they do not have the parts. how can they not have parts for a trailer hitch, and how could it take years to get those parts? i believe they are simply hoping the consumer gives up on getting these done on an older vehicle. updated 06/19/14

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. the dealer stated that the part needed to repair the vehicle was not available. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced a failure.

Tl* the contact owns a 1996 jeep grand cherokee. the contact received a recall notice associated with nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and stated that the part needed to service the vehicle was unavailable. the manufacturer was notified and they stated nhtsa had not approved the remedy part to perform the repair which contributed to the delay. there are no failures at this time.

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. the dealer stated the part was not available. the manufacture had not been made aware of the delay. the vehicle was not repaired. the contact had not experienced a failure.

On january 24,2014 my wife was a fatality after a 45 m.p.h. collision with a guardrail butt, then rolling over after the initial impact. the air bags did not deploy either on initial impact or the rollover. she was wearing her seat belt. has there ever been a recall on these vehicles pertaining to these air bags failing? my wife may still be alive today if not for this defect. *tr

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and stated that the required part was unavailable to perform the repair. the manufacturer was notified and was unable to provide an expected date for the remedy part. the contact had not experienced a failure.

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for repair. the dealer and manufacturer both stated that the part was not available for repair. the contact felt it was unacceptable being that the defect could potentially become life treating and the manufactured had yet to produce a proper solution. this recall was issued june 19, 2013 and the vehicle was not serviced. the contact had not experienced a failure. *tr

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign id number:13v252000 (fuel system, gasoline , structure) and stated that the parts were not available. the dealer advised that part was not available to complete the required repairs. the manufacturer was contacted and provided an unreasonable date for when the contact's vehicle would receive the recall repairs. the contact had not experienced a failure. *tr

Jeep cherokee. consumer writes in regards to several major repairs and vehicle fire damage. *smd the consumer stated the vehicle was a major problem, from the day he first purchased it. the engine and other components were replaced. eventually, the vehicle caught on fire. the consumer stated after the fire, he left the vehicle in a safe place. however, when he returned, the vehicle was gone, and he hasn't seen it since. the consumer referenced recall # 13v252000.*jb

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that while driving 30 mph, the fuel tank fell from the vehicle due to the straps fracturing from corrosion. the vehicle was taken to an independent mechanic where the technician diagnosed that the fuel tanks and straps needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the vin was not available. the failure mileage was 175,000 and the current mileage was 219,000. ..updated 03/18/14 *bf

Tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure). the dealer was unable to provide an expected date for the part to become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that while driving approximately 45 mph, a burning odor was smelled in the cabin. the contact discovered flames and smoke being emitted from the front end of the vehicle. the contact personally extinguished the flames. the vehicle was not diagnosed or repaired. the contact also mentioned that the vehicle suddenly stalled while driving on the highway. the contact took the vehicle to several independent mechanics but the defect could not be identified. the manufacturer was not notified. the failure mileage was 100,000.

Vehicle began to shake severely and pull to the right slightly. *tr

1996 jeep grand cherokee. consumer writes in regards to not being notified about several recall notices. *smd

My wife, [xxx] was driving down i 75 at 70 mph and the vehicle just went dead. she coasted over to the shoulder and stopped. she put the vehicle in park, try to start the vehicle several times, fearing the battery would run down. the vehicle finally cranked, the vehicle started fine for a couple weeks and went dead in the middle of traffic in dalton, ga. the vehicle was pushed to the side and again she spent app. 5 minutes, with several tries and the vehicle finally started. the vehicle has stopped on i 75 several times more. very dangerous. the vehicle has also refused to start twice at first, after setting for a couple hours while [xxx] went in shopping. the vehicle did start. today the vehicle was setting at home after ridding around town for a couple of hours and refused to start running the battery down. i placed a charger on the battery, got a 25% charge and the vehicle started. the vehicle starts easy, when it starts. the vehicle for the most part is a good vehicle, but i am afraid, this issue is going to cause an accident. can you help. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated the engine stalled without warning while driving approximately 20 mph. the vehicle was towed to the residence. upon restarting the vehicle it was taken to an independent mechanic where the ignition, starter, fuel pump and fuel filter were replaced. in addition to repairing the catalytic converter, the battery was also replaced. the failure recurred numerous times after the repairs were performed. the failure occurred at any speed being driven and while the vehicle was idle. the vehicle was taken to an authorized dealer and that failure was not diagnosed. the manufacturer was notified of the defect. the approximate failure mileage was 60,000.

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that while driving 35 mph, he noticed that the seat failed. the vehicle was taken to the dealer and the contact was advised that the seat needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 151,000. ..updated 07-05-13 *bf

At any speed or teraine, my vehicle will violently shake out of control!!!!!! it happens randomly, and for the past mont i have been checking on what is causing this as well as the best place to have the repairs done. i also have some other issues with this vehicle as well. the last "shaking" incindent happened while driving over an over pass about 45mph, started praying because i thought that i was about to die! so, wanting the repairs done properly i call a 1-800 jeep chrysler number to ask for a certified mechanic. while on the phone i had a feeling to ask about recalls. i was informed of only two (minor) issues. called the dealership, set an appointment to have the recall repairs done and an estimate of the other issues. i did not end up with both recalls done (they did not feel the converter needed replaced)!!! i declined the price of thier estimate not the repairs! the estimate given roughly totals $3,929.00! which after checking this website i find that a good part if not all of the repairs may fall under recall!!!! the mechanic i spoke with several times called this "shaking issue" , "the death shake" (and i quote the mechanic,[xxx]) . chrysler dealership in tahlequah, ok. yates auto sales. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Engine shudders and stalls while i'm driving down the road. this has happened several times. have to try to pull over out of traffic. it usually starts back after a few minutes of turning engine over. it may run a few miles and then same thing happens again. i have had several close calls with getting hit from behind. also, steering shuts down. hard to maneuver out of traffic. have had it checked with diagnostics. nothing shows up. has fuel filter changed anyway, did not help. had battery, alternator checked, show good. i was astonished to find so much info online that proves this is a very widespread problem that is obviously a manufacturing defect. i am surprised many people have not been harmed by this. i am also very surprised there has been no recall mandated to correct this and insure the safety of the owners of these vehicles, along with the folks on the road that would be involved with a rear end accident. please update me via email and let me know if there is any pending action or plans to hold the manufacturer responsible for their defect. i basically have a vehicle that is useless and worth nothing because it is not dependable. *tr

Jeep advertises that there grand cherokees can withstand water up to 20 inches deep. i beg to differ and i have been lied to. was driving through my neighborhood on my way to a buddy's house a few blocks away, i hit a small puddle on my way and my engine just seized up and everything went ballistic. measured the puddle and it was a whopping inch and a half deep. had my buddy tow me back home to check it out and low and behold, there it was, rod #1 sticking right through my oil pan about an inch. bent to high [xxx] and sheared right off (note: also noticed the electrical components said "japan" and when i pulled the oil pan and pulled the rod, in big bold letters "china" stamped on the rod") now i have a 6000lb paper weight sitting in my driveway that i can do nothing with. now if jeep advertises that their vehicles are safe in water up to 20 inches, why did an inch and a half deep puddle hydrolock my engine resulting in rod #1 being shot through the oil pan and all electronics fried? hmmmm interesting. also notice how the foreign mass market parts were the only ones to fail. seems a little fishy. it grinds my gears because i have been a die hard mopar enthusiast since i was born, my father worked for chrysler from the day he graduated to the day he died and slaved for the company and this is the products they are selling to the american public. i smell [xxx]and it pains me to say that i will never ever purchase a chrysler product for the rest of my days........screw chrysler and their fiat owned corporation. i do not support foreign products in any way shape or form. [xxx]= complete crap information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that while driving approximately 35 mph, the contact attempted to make a turn then a loud noise emitted from the front end of the vehicle. the contact also stated that the steering wheel locked without warning. the vehicle was towed to the residence and had not been diagnosed or repaired. the approximate failure mileage was 200,000. updated 4/15/13 *cn

We have just found one of your products attached to our vehicle without our permission. the name tag on it is cougarsnake. we are going to the media with this and have attorneys contact you. if you can trace who put this device on our vehicle and share that information with us we will go after them instead of you. this is highly unprofessional and we want some answers. *tr

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that while driving 55 mph, the vehicle stalled in the middle of the road. the vehicle was taken to the dealer who ran a diagnostic test and stated that they could not duplicate the failure. the manufacturer was not notified. the failure mileage was 312,000.

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that white smoke emitted from the engine compartment. the vehicle was taken to an independent mechanic. the technician diagnosed that the water pump and head gasket were defective and needed to be replaced. the components were replaced but the failure recurred. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 198,000 and the current mileage was 199,400.

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that while driving 45 mph, the vehicle began to shake before stalling without warning. after allowing the vehicle to sit for 30 minutes, the contact was able to restart the vehicle however, the failure recurred numerous times. the vehicle was taken to an independent mechanic for diagnosis where the cam shaft sensor, ignition coil, ignition switch, distributor cap, crank sensor, and the starter was replaced over the course of several visits. the failure recurred after each repair. the ecm was replaced and the failure did not recur until seven months later. the vehicle was not further repaired. the failure mileage was 142,000 and the current mileage was 151,000.

Stalling/stumbling of engine, fuel or electrical while driving at 35 miles per hour on city street. has never stalled at freeway speeds, low speed only. last stalling friday december 7, 2012 on city street. previous incident occurred march of 2012 on city streets. *tr

All electronic door locks fail to work. cannot lock or open them with the key either. this means i cannot lock my vehicle at any time since it will mean locking me out and requiring calling assistance to open my vehicle door. *tr

Started out to go to work @ 6 am traveled with no issues to the kids sitter's house and then continued on to work on double lane highway speed limit 60 mph. the jeep started sputter, jerk and eventually died, didn't realize it had died so pulled off to side of road, turn the jeep back on it kept sputtering, jerking and died again. finally, it backfired 3 to 4 times and stayed started. check engine light came on went and had the code read it stated it was the ignition coil and catalyst system. so we changed the ignition coil and catalytic converter, along with the muffler do to the fact the backfiring blew a hole plum through the muffler. still same problems. have had several near miss of crashes, and bodily injury. now it doesn't want to start and you sit on the side of the road like i did for 2 hours before it wanted to start up. *tr

Tl* the contact owns a 1996 jeep grand cherokee laredo. the contact stated that the lock on the driver side door failed. the contact stated the door only stayed closed by being tied shut. the dealer stated that the failure was due to normal wear and tear and that the vehicle was no longer under warranty. the vin was not available. the current mileage was 115,000 and the failure mileage was unavailable.

Driver front, and both rear door lock actuators have stopped working correctly. *tr

When the problem started, approximately 7 months ago, the vehicle would stall when i was slowing for a turn or a stop. it happens intermittently. fuel filter, fuel pump, tps, ecm, etc. have all been changed, and the problem keeps coming back. lately the vehicle stalls at driving speeds, as well as when slowing. i have been nearly rear ended so many times i can't even count. the stalling is always intermittent, but seems that it happens most frequently when i am on short trips of around 5 miles. i will get to the store and it will stall while i am entering the parking lot, i start it back up and get into a parking space, shop and return to my car, which stalls again as i am backing out, shifting from reverse to drive. then as i leave the parking lot it may stall again, and then again on my way home while driving between 25-40 mph. it is getting increasingly harder to restart. i have noticed many jeep grand cherokee forums online where this same complaint comes up over and over. this seems to be a very wide spread problem and nobody seems to have a remedy that works. many people throw money into parts just guessing at what the problem may be. it seems quite unsafe, not only for the drivers of the jeep gcs, but for the people bound to rear end us. *js

The engine stalls randomly at various speeds.this has happened on busy and dangerous highways.i have replaced the ecm and gave it a complete tune-up and crank position sensor. the engine usually restarts after a few minutes of sitting. this problem is all over the internet. nobody has figured it out. i hate to see anybody get hurt or killed by this unexplained problem. *tr

At high and low speeds, and when stopped without any warning my 1996 grand cherokee will die and immediately steering is lost. this is totally frightening and life-threatening. the car will start immediately to get out of roadways. i've spent days researching this situation on-line and it is outrageous that there is no recall, there are years of complaints about this situation . i called jeep today at 1-877-426-5337 and was told the phone number of a jeep dealer, along with sincere apologies that there is no recall for this problem. the solution may be that 2 screws associated with the pcm are too long. people have spent thousands and thousands of dollars fixing everything on these jeeps but nothing has worked. i respectfully demand to know why there is no recall, this is a public safety issue!!!!! thank you for your prompt reply. lives depend on it. this is a life-endangering situation - mine and others. there needs to be a recall now. *tr

Jeep stalls without giving any warning sign such as check engine light. changed so many different part to fix problem no one knows why. when it dies during the left turn many times i feel so danger. please let jeep know that so many people are in danger because of their faulty work. *tr

Jeep has been stalling for 2 years at least. stalls under all conditions, idle, high speed, cold or hot outside temp. recently the past month it is stalling constantly at the rate of 2-5 times per day, average mileage 25 miles per day. stalls at highway speeds are bad, and in traffic can be deadly. stalls in intersections are worse as there is not enough time to react and get the vehicle away from heavy traffic. basic research will show that thousands of people have this same exact problem. *tr

Engine suddenly cut off while driving, power brakes and steering were immediately lost, although lights and gages remained operational. battery and grounds tested fine. cap, rotor and plugs are all new, wires and coil test fine, and vehicle has new mopar crank position and throttle position sensors. research on jeep technical sites finds identical problems being traced to failure of power control module pcm, sometimes also referred to as engine control module (ecm). *tt

This is a commonly known defect with these jeeps which has never been adequately addressed by the nhtsa. someone is going to get killed if the manufacturer is not held responsible. infamous stalling problem. whether going 10 mph or 70 mph, vehicle will stall with no warning. generally will re-start after turning off ignition, but not always immediately. on my jeep, i have replaced the computer module, crankshaft position sensor, fuel pump, fuel filters, maf sensor, distributor cap, rotor, plugs and plug wires. i have had the computer module wiring harness reworked. still stalls, and i have been forced to park the jeep for safety reasons. *tr

Like many other jeep grand cherokee from 95 - 99 my jeep has starting cutting out for no apparent reason. many components have been changed. this is a widely documented problem of poor quality control leading to solder joint failures on the ecm board. this causes an interruption of the signal and cause the vehicles engine to die or sputter at any speed or time. i do not understand why this hasn't been recalled when the problem is so well documented on numerous jeep websites. this jeep also suffers from the 50mph shake. *tr

1996 jeep grand cherokee ltd., 4.0/6cyl./auto trans. random intermittent stalling and/or bucking while driving, stalling at stop signs, restarts immediately sometimes (or not). stalling and/or bucking may occur at 70 mph or 35 mph. jeep will be running perfectly for miles and then just stall (at 70 mph on interstate while merging with another interstate is very stressful and dangerous.. ie. i75 at knoxville, tenn. or i71 at i 270 in columbus, ohio. many times it will stall while crossing a state highway from a stop sign on a county road. also occurs on county roads while cruising along at 45 to 55 mph. it is truly a random and intermittent problem ...and very dangerous. i have been honked at, cursed at, nearly broadsided,/rearended too many times to even begin to count. problem has been ongoing for 4 years. replacing the pcm works for maybe 2 months then problem returns sometimes worse than before (have replaced at least 4-5 times...or more!! jeep dealer can confirm) have replaced crank sensors, 02 sensors, speed sensors, wiring harness plugs, muffler, catalytic converter, distributer, plug wires and misc. wire jumps and repairs, rebuilt transmission, battery. problem is sometimes not even made any better and "always" returns in a few days or months if better at all. i believe it to be a poor pcm design, but admittedly am not a mechanic but an engineer and surveyor. many other 1996 jeep grand cherokee owners share my stress and aggravation. some think it the 2 torque screws wearing though and shorting out on the pcm housing at the plugs (too long). i have spent, "literally" thousands of dollars over the past 4-5 years. runs great 75-85 percent of the time...but when it decides to stall it just does it...stopped, accelerating from stop, slowing down from 55 to 35 mph, cruising along at 50 to 75 mph. i do not understand why you do not make jeep fix this problem (whatever it is) before someone gets killed...like me. is it about the money? how many millions is one life? *tr

Random stalling, sudden transmission slams and drop downs. *tr

Stalls in the middle of traffic while driving. almost killed me and my kids today. *tr

Tl*the contact owns a 1997 jeep grand cherokee laredo. while driving approximately 40 mph, the vehicle was involved in a crash. the air bags did not deploy. the contact was injured. a police report was filed. the vehicle was destroyed. the manufacturer stated that the air bags should have deployed (after inspecting) but were unable to diagnose the reason why they did not. the vehicle also stalled intermittently before the crash. the current and failure mileages were approximately 136,000.

1996 jeep grand cherokee has the death wobble when you get up to 50 mph and hit a bump the front end starts shaking so bad it feels like you are about to loose control the only way to stop it is to slow down to about 20 or 30 mph. *tr

S10 appropriate handling-letter to the secretary from complaint regarding a 1996 jeep grand cherokee *tgw the consumer stated his wife was rear ended while driving. upon impact, the rear of the jeep where the gas tank was located immediately burst into flames. the consumer's wife was burned to death. the consumer stated the jeep was designed with an unprotected fuel tank located in the most vulnerable position behind the axle and below the bumper with no type of protection.*jb updated 10/06/10*jb

On nov.2007 i purchased 4 bridgestone dueler h/t 684ii , p245/70/r16 tires for my jeep cherokee limited. the car had 67,000 miles on it. in sept 2010 i took the car into sts for the 4th time for a balance and wheel alignment, as the car always pulled to the left since i put the tires on. the car now has 97,000 miles on it and the treads are worn on the side of the tires not the middle or inside side. sts is now saying i need new tires. why did they only wear on the outer side of the tire and not in the middle or other side. for the money i paid, these tires are a piece of junk. i have had bf goodrich and had tires much longer than these. *tr

The driver's seat of my vehicle broke. the seat is unable to sit fully upright as the brackets holding it in place (to rail) are broken. the metal appears to be actually torn. 1996 jeep grand cherokee laredo (6 cyl). *tr

Every time i fill up my 96 jeep grand cherokee laredo at a gas station i need to pump it in slowly and manually. the nozzle, if set on high or low immediately clicks off. if it does not shut off, it spews fuel out of the filler. this has been an ongoing problem for the past 2 years. this happens regardless of how much fuel is in the tank before i start the filling process. pumping the fuel myself is getting old. i live in nj where the customer is technically not allowed to do this as our stations are full service and this must be done by an attendant. fortunately, i go to the same station and they are used to me doing it myself. otherwise the attendant has to babysit the nozzle and pump it in slower than the slow setting. i have tried other brand gas stations and still have the overflow problem. *tr

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that when driving the vehicle it "shimmies" all over the highway. he stated that the steering box is defective because one of the attachment lugs on the box is broken. the lower control arms have been re torque-d by the owner approximately one week ago and so far the failure had not returned. the dealer was unable to detect the failure. the failure mileage is approximately 50,000. the current mileage is approximately 115,000.

This is a test from dot oig regarding audit 10m3003m000. please call scott at xxx-xxx-xxxx. follow-up by fb, tm, and lh on 7/9/2010.

Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that the vehicle would intermittently stall when driving at various speeds and when sitting idle. in addition, the electrical system would fail when the vehicle would stall. the dealer replaced the spark plugs, wires, rotor cap, throttle body, fuel filter, 02 sensor, pvc valve, unknown hoses and couplings. the failure persisted and the vehicle was taken back to the dealer who was unable to duplicate the failure or produce any diagnostic codes. the approximate failure mileage was 206,000 and the current mileage was 209,000.

My vehicle stalls when it is hot outside. i have had the coil replaced then i had the catalytic converter replaced and o2 sensor and it still stalled on start up. i took it to the dealership and it stalled and they told me it was my fuel pump. i spent 965 on a fuel pump i didn't need because it is still stalling and they have no clue why. i seen this problem on mean forums. i think the dealer should be aware of this problem and should know how to fix them not make someone spend a thousand dollars on a might. *tr

Tl*the contact owns a 1996 jeep grand cherokee laredo. the contact stated that the vehicle stalled every time she drove it beginning in september 2009. sometimes, she was able to restart it automatically and other times, she would have to tow the vehicle because it would not restart. the vehicle intermittently shut off completely with no warning lights and no specific speed range. she took the vehicle to the dealership and the catalytic converter was inspected and pcm was reprogrammed; however, the failure recurred immediately after the reprogramming. she called the manufacturer who stated that they could not assist her. the vehicle had not been repaired at this time. the current mileage was 138,380. the failure mileage was approximately 129,900.

1996 jeep grand cherokee has been stalling out for over a year. replaced computer last spring and worked ok for a few months. began intermittent stalling again. mechanic replaced bad prongs on plug to computer. worked for a couple of weeks but stalled again on my way to work today. no accidents (serious or not) as yet but is scary to drive. sometimes will just act like it is stalling and after a few seconds will kick back and i can go on my way. have tried backing out the screws on the computer as directed online but that only worked for a couple of months. *tr

Failure: vehicle randomly stalls out and cuts out. can occur at any time and has nearly caused a collision on multiple occasions at intersections and on freeways. vehicle can stall at idle, or any speed. cause of failure: the wiring harnesses at the pcm become loose causing the pcm to loose connection with the engine, thus creating the stall. i believe this is due to faulty locking tabs on the harness, which secure the harnesses to the pcm. correction: replacement parts are available from dealer only. i have confirmed this as the cause by gently touching the harness with the engine running, the slightest movement causes the engine to cut out and stall. i have included the most recent occurrence date, however the problem happens on a daily basis and i will not drive the vehicle until it is repaired due to the safety risk for me and my family. *tr

I have a 1996 jeep grand cherokee laredo. it turns off at every stop or when i start to slow down. i've paid over $500 to get this problem fixed & nothing!! i've had the computer changed, coil changed, tune up, everything you can imagine! my mechanic has no clue what's wrong with it & when i google it i'm not the only person with this exact type of vehicle & this exact kind of problem. it started over a year ago i had the computer changed. it was working great for about 4 months. then the problems started all over again one day when i was sitting on the freeway in traffic. the vehicle starts to shake, then it will shut off. sometimes it'll shake for about a minute as if it's about to turn off, yet it'll stay on. it hesitates so much & i'm tired of this problem. i'm a single mother of 2 & have no money to buy a new vehicle. my children are not safe when they are with me. i'm afraid i will stall in the middle of no where & get hit from behind. i've had several encounters like this. when the vehicle shuts off sometimes it takes longer then 5-10 minutes to turn on again. this is an everyday thing! i live 10 minutes away from work & i have to leave at least 40 minutes before i have to clock in. most of the time the vehicle stalls about 2-3 times on a good day. on a bad day, it'll take me all 40 minutes to get there. one day i had to leave it at my place of employment because it wouldn't start at all! the next day when i was dropped off i tried starting it & it started like it was brand new. i hope this complaint helps others out there that are struggling like myself. i think if this problem is happening with most vehicles like mine, jeep needs to recall this problem & get it fixed. *tr

Tl*the contact owns a 1996 jeep grand cherokee. the contact stated that his vehicle stalls for no reason. the failure occurs in traffic on occasion and takes a couple of minutes before restarting. the failure occurs while driving at low speeds or up to 50 mph. the vehicle was taken to the dealer, but they were unaware of the stalling issue. after the contact complained numerous times, the dealer replaced the coil and charged the contact $300. the dealer will not allow the contact to return because the failure still persists. the manufacturer stated that they do not get involved with individual dealers. the vin was unknown. the failure mileage was 125,000.

All jeep grand cherokee laredo's air conditioning stops working, know defect to them in 1998. i can't drive my jeep in the summer due to health issues from no air. if you look in the summertime at the number of jeeps with windows down you can bet there a.c. has quit. it is about $900 to fix it. known problem with the evaporator core, there solution, drill a hole in the floor. *tr

My 1996 jeep grand cherokee limited stalls intermittently for no apparent reason and without warning. normally the car will stall while idling either immediately upon starting or while sitting at an intersection. i have read online where many, many, many people are having the same problem which seems to be extremely difficult for a mechanic to diagnose. i have installed a new starter, distributor cap and wiring with no luck. many people are very annoyed about having to spend money on mechanics "guesses" and still not getting the problem solved. this stalling problem is obviously very dangerous, especially if it occurs while the vehicle is in motion as it would be very easy to get rear-ended. for this reason, i am afraid to drive my vehicle. *tr

I had received a notice to change/flash computer prom by chrysler, so i took in to dealer, it took about 5 minutes. but after this the vehicle starter to miss once in while, but not stall at that time. then it started to get worse, it stalled at low speeds, on the city streets, high speeds on the freeway, right after starting or if it has run for awhile, then acts up "throw codes" but nothing to the reason why fuel bank or speed sensor, no spark. i looked under hood and shook wires and it will die or run better. now it is doing it too many times, some times in will restart right away, but some times it will take some time to restart. i burned up a starter, and two new fresh batteries with this. wife can not drive it any more i have replaced distributor, cam sensor, crank sensor, removal connection blocks and soldered up the wire connections, which only helped to get power back in the battery. i can still shake the wire loom, and it dies or runs better to this date. so as you see it has not one way or another to make it run bad, we can not depend on this only vehicle now. i am a post ase cert auto tech, w/ computers and i can not figure out. *tr

Tl*the contact owns a 1996 jeep grand cherokee. the vehicle stalls and hesitates sporadically. the failure occurs every few days or multiple times per day. it also occurs when the vehicle is idling or parked. the vehicle has not been taken to the dealer. through online research, the contact discovered numerous complaints for this same defect on his type of vehicle. he believes a recall should be issued. the failure mileage was 77,000 and current mileage is 78,000. updated 12/10/08 *cn the repair mechanic stated the problem may be the crank sensor. updated 12/17/08. *jb

A new goodyear wrangler rt/s tire (not at/s as shown on your pulldown menu), disintegrated while traveling on i-81 in virginia at approximate 65 mph. the tire was one of two wrangler rt/s tires installed on the front of the vehicle earlier in the week at chandler's auto repair in herndon, va. the driver maintained control and pulled the vehicle (1996 jeep grand cherokee) safely to the side of the road. i checked the inflation before we departed on our trip and it was 34 lbs. the occupants in the vehicle reported seeing no objects on the road, potholes or other road hazards--just a sudden pop and then pieces of black material flying by the vehicle. i do not have the remnants of the tire, which was replaced at the wal-mart in staunton, va, but i do have photographs taken at the site. the failure occurred immediately north of exit 225 (southbound) on i-81. this is approximately 160 miles from our home. allowing for a few errands before departing on our trip, i doubt the tire had more than 200-225 miles on it before it failed. the weather was fair and dry and the air temperature 86 f. i-81 is smooth and in excellent condition at the location of the failure. while i did not report the failure to the police, a virginia state safety patrol vehicle stopped and may have a record. the tread was relatively intact but appears to have separated from the rest of the tire. *tr

Tl*the contact owns a 1996 jeep grand cherokee. while driving approximately 60 mph, the vehicle hesitated and then shut off. it would not restart immediately. the next morning, the failure recurred. the vin was unknown. the current mileage was 150,075 and failure mileage was 150,000.

Tl*the contact owns a 1996 jeep grand cherokee. while driving 30 mph, the vehicle stalled without warning. the vehicle was able to be restarted, but stalled again a few miles down the road. the failure occurred three previous times. a local mechanic was unable to identify the cause of the failures. the vehicle is currently at the dealer. the vin was unknown. the failure mileage was 200,003.

Problem... driving down the road or stopped at light or in the middle of a turn or on expressway... it would shut off without warning, sometime it would restart immediately, sometimes not!!!... extremely dangerous situations developed, which i was lucky!!! 1996 jeep grand cherokee, 4.0 , 6 cyl.... spent 6 months doing repairs/ replacement parts and many ,many dollars spent tracking down part after part. using diagnostics machine to determine faulty part... problem was the power control module ( pcm or ecu same part) was defective and either was misreading codes or giving out bad codes to parts (like to the crank shaft position sensor or the coil, or the 01 or 02 ox sensors or it goes on and on and on). not sure how it works but you get my drift. since signing up with cnet.com, have found many people across america with the same issue on jeep with different years (1994/2000) and models. to search... look up jeep stalls or jeep fixed and you will see other topics and forums around that topic and you will also see where the manufacture doesn't know how to address the problem either. another possible recall issue is the screws that hold the pcm might be too long and are grounding out the unit after paint wears off on firewall... important to read all articles and different forums!!! ... is a must lastly... instead of replacing pcm's, is it possible to have the pcm re flashed under recall??? i'm stretching, but maybe electrical power storms and rain is causing parts to defect??? lastly... jeep parts consists of module power units that work or don't work but the pcm reads the codes and adjusts the workable of the motor... another issue is that there are several issues that will shut down the motor besides the fore mentioned parts... ie... asd relay, the security system, door locks, steering column, the electronic key, the back windshield wiper... *tr

1996 jeep grand cherokee stalls. *tr

I returned home from a 1 mile drive to pick up my daughter. we went upstairs to our second floor apartment. about 10 minutes later i heard the alarm to our 1996 jeep grand cherokee going off. i went outside to shut it off, and found the whole engine up in flames. my husband tried to put it out with a fire extinguisher, but it was too late. by the time the fire dept. got there it was a total loss. *tr

Tl*the contact owns a 1996 jeep grand cherokee. the parts for recall number e22 regarding the mandatory emission catalytic converter are unavailable. as a result, the vehicle will not be able to pass inspection in a timely fashion and would be illegal to drive. the dealer stated that there is no specific date as to when the parts will be available. the current mileage was 145,000 and failure mileage was 144,000. *updated 12/12/07 *bf updated 12/12/07. *jb

Vehicle was loosing power, cutting out and dying. while accelerating or driving at a constant speed it would cut out. when you would slow the vehicle to stop or turn it would die loosing all power steering, brakes, etc. check engine light would turn on but sometimes the reading would be lost by the time it went to mechanic. crank shaft sensor was replaced with a napa brand. still the problem kept happening. several other parts were replaced over 3 years trying to figure it out. finally in march 07 the mechanic replaced the crank shaft sensor again but with a factory part. haven't had any problems since. i am upset because i had to pay for a part to be preplaced twice plus others, exceeding $1000 because the after market part wasn't compatible with my vehicle. either napa needs to stop making this part or jeep needs to let consumers know that this particular part won't work. have read reports of other vehicles having same problem. maybe this could help them. *tr

Paint is fading and has started peeling, also chips very easily. exhaust manifold is also cracked. the paint problem has been steadily getting worse since i first noticed it approx. (2) years ago. the vehicle was still loud after the muffler was changed, dealer diagnosed a cracked exhaust muffler. i contacted chrysler who would not stand behind the factory problems. they stated the vehicle was to old and had to many miles on it. *tr

I understand that it is a common problem for the ( 1996 and newer jeep grand cherokee )exhaust manifold. they develop an exhaust leak, where the weld of the 2 exhaust pipes off of the engine meet the flange ( leak at weld of flange ) for the transfer to a single exhaust pipe. i've just had a recall completed by jeep because of the rattle in the catalytic converter, which i was told posed an emissions question, but the exhaust manifold leak posses a much larger problem not only with exhaust leak of hot gases of co, and the effectiveness of the catalytic converter. *jb

While backing slowly and turning, we experienced a catastrophic failure of the mounting bracket for the power steering pump on our 1996 jeep grand cherokee limited 5.2 liter v-8. the failure caused the serpentine belt to fly loose, the pump to become inoperative and the pump to fall into the radiator fan which caused the vehicle to overheat and spray anti-freeze all over the engine compartment. subsequent examination of the bracket showed an old fracture at the bolt hole nearest the first numeral molded into the part. at a salvage yard a nearly identical bracket from a 1994 model of the same vehicle showed that failure was beginning on that part in precisely the same location. *tr

Jeep grand cherokee customer had recall work done and paid out of pocket customer states that she followed the instruction for reimbursement but has not received money**cc the consumer was told if she didn't have proof that payment was made for the repair, she would not be reimbursed. *jb

Engine cuts out or has difficulty starting. periodically(could be more than once a day) the motor turns over but will not start as it normally should. often have to wait approach. 10 minutes and will start. often after only a few minutes. also, while driving along at high speed the engine will cut out and may restart immediately(seconds) and occasionally must pull off of highway and wait a few minutes before it will restart. recall on pcm ; technician advised me that it might be pcm , but problem has worsened since recall on pcm was performed. at least 20 failures. perhaps more. *jb

Consumer had the catalytic converter repaired under recall. within days the check engine light illuminated. mechanic determined that the catalytic converter was defective.*ts the consumer was told by the dealer's technician that the catalytic converter had efficiency failure. the consumer was told that the part would not be covered under the recall again because the part was not and original oem part. *nm

Car purchased summer of 2002. within two years the exhaust manifold part failed causing rumbling noise when car engine is running and slight smell of exhaust. had a michigan certified mechanic replace the part with a new genuine jeep exhaust manifold part. new part today is failing again. told by mechanic part would have to be replaced and that this part is one he has seen fail constantly on jeeps. mechanic explained part breaks down from heat/cold expansions and when the exhaust is removed the part is in pieces. i am sending this complaint as there are no recalls from chrysler on a part that is important relating to engine exhaust that cannot be channel through the exhaust pipes safely since the manifold is being made to break down within a two year period. check other vehicles (i have owned many other named autos) and you will find this part is not being replaced every year. how can an emissions test be accurate if the exhaust is not being channeled through it's system? the exhaust smell is right by the front car doors, where the manifold part is failing. i hope your department will look into this exhaust problem is dangerous to the environment and humans. *jb

1996 grand cherokee hood struck windshield while driving. *ts the hood latch was defective. *nm

Paint is peeling from vehicle hood and roof. *jb

Just over a year ago, my 1996 jeep grand cherokee laredo encountered a defective fuel pump. as i was in the process of procuring a replacement pump, a friend told me to check for recalls/tsb's on it as he had experienced many fuel pump problems with these. there were, i believe two tsb's involving my vehicle so i called chrysler. they told me to take the vehicle to the dealership to determine if the problem was the pump. i told her i had already done that. she told me that they had to determine it and if it was the pump, chrysler would cover the repair. i had it towed to chrysler ($65) and they indeed found it was a defective fuel pump and replaced it and i was charged over $600 for the repair. after the fact, chrysler declined to pay for what they promised. i had found a replacement pump that i was prepared to install myself for $163 and had chrysler been honest and declined to cover the repair, i would have accomplished it myself for $163 and been able to go on vacation to the outer banks instead of paying almost $700 and having to cancel my vacation. i have contacted , emailed, etc many people at chrysler to no avail. i have since learned that when you deal with chrysler, you better get it in writing! please help if you can!. *nm

Poor paint quality. paint is peeling off of the car. *nm

Rear main crankshaft oil seal failure re: service bulletn,dated 3/15/96 nhts reference no 5423

Dt: the consumer states that july 2, 2005 he was driving 20 mph and the gas tank fell off of the vehicle. the police and fire department came to the scene and the fire department filed a incident report #4403-05 with the sioux falls fd. the vehicle was towed to an automotive service where he did business. the rear passenger strap rusted through and because of the weight of the tank the other strap rusted as well. the straps have been replaced. he still has one of these straps. there is a jeep file number 13747938. jeep was not compensating due to age and miles on the vehicle. the gas tank was punctured after it fell off. the vehicle has been maintained and there have been no accidents. the consumer bought the vehicle from his son who originally leased it from baxter jeep in omaha, ne.*ak

1996 jeep grand cherokee tires were the wrong size.***no answer required***. *mr the front cv axles, wheel bearings had to be replaced, the front drive shaft had to be rebuilt, transmission fluid replaced and new filter and new pvc gasket had to be replaced due to the wrong size tires being installed (too small). *tt

Heater hose jammed accelerator linkage causing runaway vehicle at very high speed...shifted into neutral to avoid collision...brakes were insufficient to stop the vehicle as jamming caused engine rpm's to go very high [approx. 5000 rpm].

Dt consumer stated while driving there was a loud noise, then 2 bolts broke from the steering column, this caused loss of steering. the vehicle was towed, the mechanic stated there was also another bolt located on the inside of the steering column that broke as well. two jeep dealers said they had never heard of this happening before. *jb both cv boots are broken and the brakes had to be repaired. *tt *nm

I was told that all exhaust manifolds on the straight 6 cylinder motor developed a crack in the same location due to stress and the replacment parts have been reenginereed to "flex". i fear mild to severe carbon monoxide contamination of the interior cabin could occur common complaints of headaces. this seems to be a very common problem that is very expensive $900 est. that many consumers take a chance and do not make repairs. *ak

Recall campaign 02v053000, consumer left the vehicle in the driveway, went into the house, and the vehicle rolled down the driveway, and struck a tree, damaging the right rear tail light/ lift rear door, and bumper. consumer did not remember receiving recall for inadvertent movement. *ak the vehicle does not hold it's position when placed in park. the manufacturer agreed to perform the recall but refused to provide any assistance for the body damage because they claimed the consumer neglected to have the recall work performed. *tc

Tailgate latch on 1996 grand cherokee has failed, won't unlock. *nm

The gas tank is made of plastic which clogs the fuel pumps. consumer states the vehicle has left her stranded three times. consumer contacted the dealer. consumer was told the that it was the gas she was using.*ak

During impact accident,hit deer, passenger side air bag malfunctioned causing chemical burns and injuries to lower extremity. *ak

After placing the vehicle into the driveway, removing the children, consumer noticed that vehicle going down the hill and rammed into another vehicle. nhtsa recall 02v053000. consumer moved and never received recall notice. *ak

Both headlight covers are so discolored and foggy that it cuts down night time driving visibility to less than 50% of its orignal brightnes/. 996 jeep grand,cherokee, 4fx58s3tc335842. *ak

While driving driver's side door popped open and would not close. the consumer took the vehicle to the dealer, and was told that the vehicle was out of warranty and there was nothing they could do. the consumer then took the vehicle to an aftermarket body shop, and was told that it was the weld, which was very thin that caused the latches to pop off inside the door. *ak *sc

I have a 96 grand cherokee ltd 4x4 with 115k miles. since it turned 65k miles i have replaced the brake pads and drums 3 times. i have water leaks in the seat belt wells, the passenger side window, and the belts are wet when it rains. today, water is pooling in the floor of the driver's side. water pours from just above the accelerator. must be from a/c?the rear door hatch has jammed in lock position. the electronic mileage/ fuel readout (on ceiling module) fluctuates wildly and is inaccurate. the catalytic converter went out at 64,975 miles. now have a crack in the exhaust manifold, quoted $1200 by dealer to repair. i have gone through stock 3 radios, tuner problems. massive a/c problems in past. i paid a non dealer to repair it, the repairs held for 30 days and same problem started again. then had dealer repair and it was a recall item so was covered after i'd paid for 2 prev repair jobs at $1100 total. the power steering pump went out at 90k miles. replaced so many other parts, i'd have to refer to the service records for more details. this list is only from memory. total cost over 3 yrs....around $4000! oh, and the rear hatch/door paint is faded and dull, totally different from the rest of the car. all black metal painted parts paint is coming off. has been for couple of years. also the roof rattle really loud at over 50mph. the power outlet came apart still attached to my phone cord one day. finally, the front end has some problem with the axle? and will cost approx $700 to repair. i thought i had a lemon until i talked with 3 other jeep owners, they've had similar problems. do we have any recourse with chrysler over these vehicles...i am considering involving an attny.

This complaint was sent by a web user via e-mail. while driving the driver's door opened and would not close. luckily no accident occurred, because consume r was able to control the car. upon inspection noticed that the door latch inside the driver's door broke off from door frame by itself, was hanging, and not connected. when trying to shut the door it wouldn't shut. consumer took the car to a dealership, and they said there was nothing they could do. consumer took it to a body shop, and they said it would be $1636.75 to replace the door and latch. *ak *tc

Driving down freeway and drivers door pops open and won't shut. have to pull over in a hurry to avoid accident. found door latch hanging from door frame. weak weld of latch had given way and door popped open. very dangerous. local chrysler dealership couldn't help financially or otherwise and sent me to a body shop. body shop said this is a regular problem on chrysler products. they use a cheap metal and welding to attach door latch. i would like to be refunded the $1800 it is costing me to replac the entire door. car is a 1996 jeep grand cherokee. i would think this should last more than eight years.*ak

Certain sport utility vehicles, if a driver has not placed the shifter lever fully into the "park" position and leaves the vehicle running, the vehicle may unexpectedly move rearward after seeming to be stable. this recall letter was received on 2003 and failed. the consumer crashed into the rear of another vehicle. please provide further information. *jb

The vehicle jumped out of gear, striking another vehicle and a mail box . after receiving a recall for the existing condition. the manufacturer inspected the vehicle and stated that the brake line was worn. *jb recall# 02v053000. *sc

Engine did not run due to fuel tank coating coming off. this coating is there to provide added assurance that there be no fuel leak (and a fire) if the plastic wall of the tank leaks (on its own or after a crash). thus there is a fire safety hazard.*ak the manufacturer and dealer will not replace the tank (even after 3 recurances of the engne running problem, due to the coating coming off the tank wall and clogging the fuel filter and - in 1 case - even the fuel pump). they, instead, flush the tank (removing even more coating) and re-instal it. i am now using a tank with probably very little fire-protection coating. i feel this is a huge safety problem.

The consumer's vehicle was involved in a collision, it struck a tree head on. upon impact, the air bags did not deploy. the manufacturer stated that the vehicle did not have enough impact to deploy the air bags. the front grill was pushed into the engine. *ak *sc

I have a 1996 jeep grand cherokee limited which i took into the shop for optional maintenance while i was away on vacation. merely one day after picking up the car, my power steering mounting bracket broke completely away from the engine assembly. i lost all steering capability. fortunately i was only 2 blocks from home in a 35mph zone, and had not gotten on the freeway at that point. i managed to drive it to a point in the road that curved in and got the vehicle haphazardly to the curb where i called aaa. the car was towed back to the dealership that had just done the maintenance. they informed me that they had never seen the steering bracket/pump come fully away from an engine before. not having any options, i had them repair and replace whatever parts were necessary. but i'm shocked that this happened, and i'm just thankful that no one was killed or injured including me. because this is (in the words of the service manager) an "extremely rare" occurance which they had "never seen before", i have to suspect one of two things, 1. either faulty equipment on the part of jeep, or 2. tampering by the mechanic to cause failure. if this occured regularly, there would be death tolls in the thousands every day from losing all steering on one's vehicle. the steering malfunction also caused other damage to my cooling system and my fan cover due to the serpentine belt coming loose. while the vehicle was running the belt spun around freely at about 1000 rpms according to the technician he suspected that this was what caused the other damage, so the car was also overheating. *ak

While driving in reverse consumer lost steering control. vehicle was towed to a repair shop and the mechanic determined that the problem was caused by the main bolts shearing off from the steering gear box. *ak

Upon starting the vehicle, i immediately heard a bang followed by loud clanging under the hood. i began backing out of my garage and noticed i had no power steering. at this point i estimated that the belt had broken and shut down the engine. on examining under the hood the power steering pump pulley was visibly out of alignment and the belt was wrapped around the fan. closer examination revealed that the power steering pump bracket was broken into three pieces. i also have one bolt sheered off with the stud still stuck in the cylinder head. i have acquired a replacement part but the necessary replacement bolt was out of stock. before repairs can proceed, i will need to drill the existing bolt out, possibly having to remove the cylinder head assy to gain the proper access. although no injuries resulted, the car is not drivable in this condition and the failure has caused my family major inconvenience. had this happened at a different time the consequences could have been much more severe. *jb

I was having brake trouble with the cherokee and for a month i knew i had to get brake pads on my truck 1996 grand cherokee. on august 21, 2003 i was in car accident which caused me to loss control of the vehicle and not be able to gain it back i went up on two and crashed into a median the truck over three times and i came out of the seat belt and landed in the passenger seat. i did have on my seat belt but came up out of it. i think the rotors may have been corrdid and helped with the accident my second concern is how i was able to come out of the seatbelt and become severely injured. i shattered my leg and had to relearn to walk. i just went through my second surgery pertaining to this accident. what steps do i need to go through in order to get the word out about the seatbelt issue and the fact that it didnt secure me from the accident. my head still went into the windshiled and i think something happened with the air bags as well because they were torn by the time the truck stopped rolled and my head istill went into the windowshield and was cut up bad. *ak

Vehicle stalls while driving with foot on gas causing potential accident without warning. crankshaft sensor was replaced to correct problem. this also ocurred in march, 2003. the same sensor was replaced to correct problem. vehicle will not run without this sensor, and there is no saftey default mode provided to the computer to keep vehicle running if crank sensor circuit fails.*ak

My jeep has been really loud for sometime and is getting louder. it is when you start it up (really bad) and the whole time it's running. i ask my mechanic and he said to try a heat riser. when we went to the jeep dealer to order it, the parts guy said we could try the heat riser, but more than likely it was a cracked/busted manifold. when we looke, the manifold is cracked in two or three places. i have contacted several mechanics in my area...they all say the same thing....manifolds on these jeeps are bad about cracking. the manifold lists for $431 and they say about $200 to put one in. plus, i have been told that it's no good to fix the one from the manufacturer by welding it, because it will crack again. the suggestion i am getting is to buy a new aftermarket manifold...all the mechanics say they work better because they have 2 pieces on them that give for extra support. i think this is really sad. one single mechanic in the small town i live in has replaced at least 5 in the past year. i think this is overwhelming! there seems to be a defect in this part to me.

Second gear is slipping. some of the seals are leaking. one of the gears are stripped.

I have a 1996 jeep grand cherokee laredo 4x4 which has had 5 fuel pump modules and one gas tank replaced since 08.10.2000. the vehicle is in need of another fuel pump module. the dealers have difficulty in replicating the condition. the fuel gauge is providing false readings; typically giving an empty tank reading when full, 3/4 full or 3/4 empty. i have heard the same complaint from numerous other grand cherokee owners. i would think the maker/dealer would have spotted a trend by now or is overlooking it because of the cost involved with finding a new vendor. all receipt copies of work performed concerning this matter are intact. *jb

For years we have a problem with the car heating up every summer. as soon as the air conditioning goes on the car heats up. and every year we spend a lot of money trying to fix it. no one has ever been able to fix the problem. we a copies of all of our bills. it's hot again and we have a problem again. *ak

The bulbs that illiminated the switch enabling the consumer to turn on the fog light, dim the panel light, and locate the headlight switch, burnt out. as a result, consumer was unable to locate and utilize the components. the bulbs could not be replaced because they were not available from the manufacturer or after market.*ak

The vehicle's front rotors were starting to pit and corrode. the dealer has been contacted. there is a recall for the same problem. recall # 00 v 136 000. *nm both dealer and manufacturer refused to honor recall repair on consumer's vehicle. they're claiming that the recall doesn't apply to the vehicle because was not in ohio when recall was issued. *la

1996 jeep grand cherokee limited. air conditioning system only blows hot air. i have had it looked at two different times. they check the system and fill all the fluids, but it still doesn't work. *cb

Transmission slips and doesn't change gears properly. this is due to transmission failure. the transmission was replaced, but the problem recurred.*ak *mr

My 1996 jeep grand cherokee limited, will not pass safety inspection because it's exhaust manifold is cracked and leaks exhaust gases. the problem seems to be common among grand cherokee owners with the 6 cylinder, 4 l engine. the manifold failed due to a stress crack that developed from uneven expansion and contraction during normal operation. the local jeep/chrysler dealer informed me that the part fails in almost all 6 cylinder jeep cherokees and that the present replacement parts are redesigned not to break from stress cracks from normal heating. this tells me that the manufacturer knows of the safety problem, has redesigned it, and is trying to make money off the safety failure. the replacement expense for this safety inspection failure is very high. estimated cost of the replacing the defective manifold by the dealer is $1100 to $1200. i have found that this is a very common problem and that a great percentage of grand cherokees with the 6 cyl., 4 l., engine experienced a safety defect from a cracked exhaust manifold. this is my third jeep and for the price paid i expected higher quality and a safer vehicle. *nlm

While driving vehicle began to smoke. driver pulled the vehicle to the side of the road, and vehicle caught on fire due to a malfunction in the catalytic converter. *ak

The vehicle experienced sudden acceleration while the consumer was parking in driveway. *mr the vehicle struck a large tree. *scc *jb

On december 12, 2003, for the second time in three years, the fuel pump on our jeep failed. in discussing the failure with two different mechanics and then with our local jeep dealer, i was advised that jeep had determined that the gas tank for this vehicle is subject to corrosion whereby minute particles float in the tank and can travel into the fuel pump (the filter that jeep puts in these cars is not designed to trap these small particles) causing the fuel pump to freeze. i was advised by the jeep dealership that a tsb was issued in 1997 regarding this failure (i believe it is tsb 140697). i note that there are at least 42 reports of similar problems on your website. this is a safety problem that jeep has refused to acknowledge or take any responsibility for.*ak

When coming to a stop vehicle stalled, and consumer was having problems restarting the vehicle. *ak

I have a 1996 jeep grand cherokee laredo 4x4 which has had 5 fuel pump modules and one gas tank replaced since 08.10.2000. the vehicle is in need of another fuel pump module. the dealers have difficulty in replicating the condition. the fuel gauge is providing false readings; typically giving an empty tank reading when full, 3/4 full or 3/4 empty. i have heard the same complaint from numerous other grand cherokee owners. i would think the maker/dealer would have spotted a trend by now or is overlooking it because of the cost involved with finding a new vendor. all receipt copies of work performed concerning this matter are intact. *la

Transfer case gasket leaks. according too mechanic i talked with, this is a constant problem on the 1996 model jeep grand cherokee. *la

Vehicle roll back while car was in parked gear.*mr after exiting the vehicle, it rolled backwards striking a tree. *ts the consumer stated there was a recall regarding the issue. *jb

Fuel tank failure causing debris to go into fuel pump causing fuel pump failure and vehicle to breakdown. this problem, if not corrected will cause fuel leakage, and potential fire. *la

While pulling into the driveway vehicle suddenly accelerated and crashed into a tree. *ak vehicle went 70 feet from start over a patio , crushing all the furniture until it hit a maple tree. vehicle was totally wrecked, and air bags deployed. the engine was still racing, wheels were spinning, horn was beeping and there was smoke around the vehicle. the vehicle was still in drive. *ph *nlm

While driving at 30 mph, the vehicle stalled. when this occurred, the steering wheel locked up and the brakes failed to function. the dealership indicated that this was caused by an electrical system sensor failure.*ak the consumer stated the engine light illuminated and apparently the problem was the oxygen sensor, also the monitor light on the dashboard blinked which indicated there was a rear lamp failure even though there was no failure. *jb *nlm

Power steering bracket broke off from engine block, causing loss of steering ability and drive belts to disengage from engine.*ak

Bracket that holds power steering pump to the engine broke off when the vehicle was in reverse. *ak *ph *jb

The consumer called about transmission:lever and linkage: floor shift recall problems. the consumer received a recall notice to update the floor shift. the dealer was contacted and stated that vehicle was taken into the dealer and the part was replaced, but the floor shift did not feel right after the recall repairs were performed. the manufacturer was contacted, who contacted the dealer and the dealer again stated that this was the way it felt after the transmission floor shift had been replaced. *ak *scc *jb

Consumer stated when applying the brakes heard loud noise. also, there was extended stopping distance. dealer has inspected vehicle several times, and could not duplicate or correct the problem.*ak

While driving on smooth pavement the vehicle has a very violent shake, consumer states pulled over and shut off engine, then restarted. cause is unknown. please provide any further information.

Defective exhaust manifold. cracks

Intake manifold has a 6 inch crack in it and the fumes are seeping into vehicle through the air conditioner vents.*ak

While traveling at 30 mph another vehicle lost control and hit consumer's vehicle. upon impact, none of the airbags deployed. *ak

The clock spring/module failed, which caused the air bag to be inoperative. *jb

While on the highway vehicle was hit and crashed into a tree. upon impact, air bags did not deploy. this was an hit and run accident. *ak

While traveling, the dash board indication lights illuminated. *jb

Aaa refused to mount spare tire on wheel when call for service due to manufacturer's recall 98v006000. consumer was advised by mfr that vin was not included in recall. *nlm *scc

Consumer states that brake rotor separated from wheel causing extended stopping. please provide any additional information.

At various speeds the transmission would start to slip. this caused the vehicle to accelerate to a higher speed than the required speed. *nlm

The vehicle was in park, when all of a sudden it jumped out of gear into reverse, which resulted in an accident. consumer was informed there was a recall regarding the issue, however consumer was never notified. recall number 02 v 053 000. *jb

I was driving the vehicle on interstate 81 south and slid on ice which made me hit at guard rail at a high speed and flip the vehicle. at impact at least 40 m.p.h. the airbags did not deploy.*jb

Three fuel pumps have failed in three years. we hear the paint chips in the fuel tank and causes clogs the fuel pump and ruins them ($875.00 for each fuel pump). *nlm

While stopped at an intersection the rear of the jeep grand cherokee was struck by an isuzu, driven approcimately 40 miles per hour. the crash resulted in a fire in the rear of the cherokee and the driver of the isuzu being burned to death. placement of the fuel tank was claimed to be responsible for the post accident fire. *dt *jb

Owner of 1996 jeep cherokee - problems with transfer case began in 1998-1999, at 50, 000 miles. transfer case has been replaced and rebuilt on 3 occasions. feb 25, 2003 took vehicle to dealership - same problem, need to replace transfer case again. have been advised that once our warranty expires, they will not warranty the transfer case replacement. will be happy to provide details and records of over 17 repairs to this vehicle. after second transfer case replacement contacted chrysler because we felt this was a defective part. each time it is replaced or repaired, the repair does not last. daimler chrysler representative refused to meet with us to review problems. *nlm

Left front brake rotor seized. had to have brake pads, rotors, lines, fluid replaced

I own a 1996 grand jeep cherokee,have went though 4 fuel pumps in 4 months, now they say its a defect in the gas tank,its erroding inside which causes the fuel pump to sieize up,i now have to replace the gas tank at the cost of 402.00.i have been standed,and now am concerned what if i'm in a accident(rear end) if my tank is erroding isn't they a bigger chance of it exploding? i feel that daimler should replace the defected gas tanks,i know just in my area there are at least 4 other with the same problem.how many of us are riding around with defected gas tanks?

1996 jeep grand cherokee has failure in transfer case. this is evidently a consistent problem with this vehicle. no evidence of recall. total cost to repair is approximately $1100. the vehicle would not shift out of 4 wheel drive.

Steering gear box failed, while driving a loud knocking noise from under floorboard and then lost control of vehicle....could have caused terrible accident on the freeway.*jb

Consumer states that the fuel tank assembly is cracked causing fuel to leak. please provide any additional information. ph

Consumer is having problems with the fuel pump. she stated that there is a real strong gas smell. dealer was contacted and stated that the fuel pump is defective. they also said that this has happened three times. ph

The fuel sending unit failed as stated in recall number 97 v 194 000, however the recall did not apply to consumer's vehicle.ts the recall only applied to the later models. *jb

The transmission became warm, consumer states" some fluid dripped onto exhaust and resulted in a fire. took to a mechanic and they stated that the exhaust tube should be re-routed. please provide any further information. ts

While driving at low speeds, and driver applied brakes vehicle continued to accelerate at high speeds. this resulted in an accident. please provide more details. ts

Consumer has to idle vehicle for at least 30 minutes before driving in order to get the transmission fluid to flow through the gears. if not, vehicle shifts gears excessively rough and "drops" from 1st into 2nd gear. ph

Manifold has 2 cracks in it.quoted $1500 to fix it by dealership service center.many friends have told me that it is a design problem, manifolds are not supposed to crack.

Fuel pump doesn't work because inside of the tank flakes off which clogs up fuel pump. dealer states parts are unavailable. *ak fuel tank and pump assembly all replaced. *tt

Consumer stated that while driving at any speed and without warning the fuel pump failed. dealer notified. ts

When the brake was applied, the brake pedal went to the floor which caused the vehicle to experience extended stopping distance. dealer notified. mr. consumer stated the vehicle had 2 brake repairs performed on separate occasions.*jb

While traveling at 65 mph, hood suddenly flew up distorting consumers vision. consumer was able to come to a safe stop. please provide any further information. mr

Front tires had to constanly be replaced, because they wor out at a rapid pace, recently found out that the right front rotor were on recall.

Consumer stated she was able to cut the vehicle off, and remove the key from the ignition while the vehicle was still in gear, as a result, the vehicle rolled back. depressing the brakes did not stop vehicle since vehicle was turned off. mr *tt *jb

Consuerm stated collided head-on w/a wall travelling approx 35mph. neither driver or passenger air bags deployed. ts

Speedometer is not working at all. contacted dealer. please provide further information. *ak

Apparently some failure occured with the jeep that caused smoke to enter through the ventilation system. the compartment filled with smoke. the smoke had an arroma of electricity. everything that consumer had running such as the blower motor/ac were turned off. mrconsumer feels the vehicle design allowed debris to enter the air conditioning air box and come into contact with the blower resistor. this caused the debris to ignite form the heat source, also the engine gasket was leaking oil. *jg

Technician informed consumer that wire on fuel pump melted down. it could have started a fire within fuel pump. dealer contacted. feel free to provide any further information.*ak

Build up sludge is causing engine stalling and cut off while driving. dealer notified. feel free to provide any furthjer information.*ak

Problem with sludge build up in fuel tank. dealer contacted. feel free to provide any further information.*ak

When adding gas pump does not stop where it should, gas keeps leaking out all over the road. consumer states this is very unsafe. dealer has been contacted.*ak

Driver lost control, vehicle went off the road into trees and then rolled over. upon impact, driver's air bag did not deploy. vehicle was totalled. consumer sustained minor injuries.*ak *jg

Vehicle was parked, consumer started up vehicle, and it felt odd, the steering wheel was heavy, he lifted up hood, and fan belt was wrapped around the fan. dealership was aware of problem.*ak. consumer stated the power steering motor was found hanging loosely, upon inspection, it was discovered that a bolt had sheared off and the bracket holding the power steering motor had cracked at the top leaving it hanging, that loosened the serpentine belt which ended up wrapped around the fan.*jb

Nhtsa recall 02 v 053 000/manufacturer's recall b02 concerning inadvertent movement. vehicle was parked and idling when inadvertently it jumped out of gear and rolled in reverse. vehicle rolled over. dealer and manufacturer were contacted ,and informed consumer that vehicle was not covered under recall due to vin. feel free to provide any further information. *ak

While driving power steering bracket cracked in half.*ak

Emergency brake pad running around inner circle of rear rotors broke, locking wheels, and preventing vehicle's movement.*ak

While vehicle was in park with engine running and driver's side door open vehicle unexpectedly rolled backwards, hitting another vehicle. cause unknown. please give any further details.*ak

Consumer stated the speedometer is not registering correctly. when shut vehicle down and start back up speedometer changes readings. this also happens when driving. nlm

Consumer stated the alarm on dash keeps indcated the doors are open. the dealer has been contacted. nlm

The gauges on the instrument panel flash on and off and the light is very bright. the consumer removed the fuses so the light would turn off. the dealer has been contacted. nlm

While driving or sitting in traffic vehicle stalls. took to dealer and dealer can't find problem. nlm

Consumer was changing gear from reverse to drive, and vehicle stayed in reverse, went backwards, hitting another vehicle. foot was on brakes. dealer contacted. *ak

Hinges on driver's and passenger's sides are busting off. welds are cracking on both doors. cause unknown, dealer contacted. *ak

Consumer placed vehicle in park and without warning vehicle jumped out of gear shifting into reverse, resulting in a collision.*ak

Upon starting vehicle will not start. consumer took vehicle to a ceritified mechanic, and he stated that it was fuel pump. please provide any further information.*ak

While traveling on highway and without prior warning, rotor attached to distributor cap burned out. dealership was aware of problem.*ak *yd

While traveling on highway and when braking there is a clunking noise from underneath the vehicle. *ak

Consumer states vehicle is experinceing the same problem with brake motor as mentioned in recall 00 v 136 000. *ak manufacturer refuses to apply recall repairs to vehicle because delaware was not listed in recall notice, consumer purchased and drove vehicle extensively in delaware, the first sign of corrosion caused consumer to have to replace the right front rotor and resurface the left front rotor, the second sign of corrosion required replacement of the resurfaced rotor, the rear rotors were also exhibiting corrosion damage. *slc

While in park vehicle jumped into reverse, hitting consumer.*ak *jb

After starting vehicle it moves backwards before shifting into gear. this problem occurs only after the vehicle has been started. dealer has been contacted. nlm

Vehicle shut down without prior warning steering wheel locked up. back wheel bearing were still rubbiing, and headlights go on and off. dealership is aware of problems. *ak

Vehicle was parked with engine running, came out of park and into reverse causing a collision, claim 45-0068-534. *slc

While parked and idling, vehicle jumped into reverse causing damage, claim 42-8422-356. *slc

Vehicle was parked with engine running, came out of park and into reverse causing a collision, claim 45-0068-534. *slc

While parked and idling, vehicle jumped into reverse causing damage, claim 42-8422-356. *slc

Vehicle was parked with parking brake engaged and it jumped out of gear and rolled backward, claim 14-1154-955. *slc

Consumer did not see incident, however assumes vehicle jumped out of park and went into reverse hitting a wall, and then went into drive hitting a vehicle, claim 32-v347-010. *slc

Vehicle was parked with parking brake engaged and it jumped out of gear and rolled backward, claim 14-1154-955. *slc

Consumer did not see incident, however assumes vehicle jumped out of park and went into reverse hitting a wall, and then went into drive hitting a vehicle, claim 32-v347-010. *slc

Consumer is requesting information regarding any recalls, service bulletins, etc, this vehicle has experienced jumping out of gear, analyst is assuming this happened to consumers vehicle due to letter stating one person was injured, claim 14-1420-829. *slc

Consumer saw on tv where jeeps possibly have a problem with their vehicles coming out of gear when rolling backward, assuming vehicle experienced this failure with damages, claim 01-6232-070. *slc

Consumer is requesting information regarding any recalls, service bulletins, etc, this vehicle has experienced jumping out of gear, analyst is assuming this happened to consumers vehicle due to letter stating one person was injured, claim 14-1420-829. *slc

Consumer saw on tv where jeeps possibly have a problem with their vehicles coming out of gear when rolling backward, assuming vehicle experienced this failure with damages, claim 01-6232-070. *slc

With engine running jumped from park *db 10-4991-110

Pulled boat out of water. set emergency brake, got out of veh veh rolled back down boat ramp and sunk. *db 43-k076-989

Car rolled across the street into the neighbors tree. she thought emergency break on all the way. *db 42-1248-988

Vehicle came out of gear. *db 24-5176-815

Consumer stopped vehicle and got out. car rolled back into balconey pole and then rolled farward into pool fence. *db 52-2382-493

Vehicle was parked. vehicle rolled into a fence causing minor damage to veh

Parked the vehicle in driveway and went inside. a few moments later went outside and niticed the veh was gone. the veh had rolled backward down the driveway and acress the road. *db 52-2189-938

While idling gearjumped *db 35-n474-943

Pinned consumer to wall. consumer initally stated he did not put vehicle in park before exiting truck. *db 16-4140-919

With engine running jumped from park *db 10-4991-110

Pulled boat out of water. set emergency brake, got out of veh veh rolled back down boat ramp and sunk. *db 43-k076-989

Vehicle came out of gear. *db 24-5176-815

Consumer stopped vehicle and got out. car rolled back into balconey pole and then rolled farward into pool fence. *db 52-2382-493

Vehicle was parked. vehicle rolled into a fence causing minor damage to veh

Parked the vehicle in driveway and went inside. a few moments later went outside and niticed the veh was gone. the veh had rolled backward down the driveway and acress the road. *db 52-2189-938

While idling gearjumped *db 35-n474-943

Pinned consumer to wall. consumer initally stated he did not put vehicle in park before exiting truck. *db 16-4140-919

Vehicle was running, in park. vehicle jumped out of park, went uphill, and hit a house. *db 33-0150-247

While in a drive through window, consumer bumped the vehicle in front of him. he backed up slightly, puts vehicle in park and began to exit vehicle to make sure there was no damage, the vehicle then rolled into the other vehicle for a 2nd time. *db 13-7236-080

Vehicle was running, in park. vehicle jumped out of park, went uphill, and hit a house. *db 33-0150-247

While in a drive through window, consumer bumped the vehicle in front of him. he backed up slightly, puts vehicle in park and began to exit vehicle to make sure there was no damage, the vehicle then rolled into the other vehicle for a 2nd time. *db 13-7236-080

The gearshift jumps into reverse when the driver believes he is in park *db 59-v688-381

Vehicle jumped out of park and rolled backwards. *db 59-v827-467

While in park vehicle rolled back into river completly submerged. 46-0289-939

The gearshift jumps into reverse when the driver believes he is in park *db 59-v688-381

Vehicle jumped out of park and rolled backwards. *db 59-v827-467

Owner left in park exited vehicle, then vehicle went into reverse hit tree, then went into forward.75-f823-319

While in park vehicle rolled back into river completly submerged. 46-0289-939

Vehicle was in park when it rolled backwards in parking lot and struck a parked vehicle.52-2192-877

Vehicle popping out of park. 59-v016-284

Vehicle was in park when it rolled backwards in parking lot and struck a parked vehicle.52-2192-877

Vehicle popping out of park. 59-v016-284

While left running vehicle jumped from park to reverse. 13-5780-798

Gear jumped from park. 52-2045-598

The transmission lever was in park. after getting out, the jeep went into reverse and injured the owner of the vehicle. 04-1186-346

The parked vehicle slipped out of park and rolled into the house across the street. 05-6058-138

While left running vehicle jumped from park to reverse. 13-5780-798

Gear jumped from park. 52-2045-598

The transmission lever was in park. after getting out, the jeep went into reverse and injured the owner of the vehicle. 04-1186-346

The parked vehicle slipped out of park and rolled into the house across the street. 05-6058-138

Gearjump 47-4161-993

Gearjump 47-4161-993

Gear jumped.

While driving, tire blewout and caused consumer to lose control, vehicle flipped and crashed into an embankment, the right rear seatbelt came loose, there were three injuries,no specific tire information was given, claim 40-2530-292. *slc

Vehicle was in park when it jumped out of gear and hit another vehicle. both cars were totalled. please provide any further information.*aik

Consumer took gear shift lever out of the "park" gear and engaged drive gear, vehicle accelerated suddenly, hitting two parked cars, one moving truck, and was stopped by crashing into a garage. there were no injuries to report from this incident. no determination has been made as to the cause of this problem. *ak

While vehicle was in park and idling, it started rolling backwards and knocked owner to the ground, rolling over the bottom portion of her left calf muscle and causing several bruises, vehicle rolled across a section of the highway, and was stopped when it crashed into a guardrail, dealership was in possession of vehicle, but has not informed consumer as to any findings, consumer stated the problem has since occured on 2 other occasions, in which the transmission locked up, since this incident the vehiclehas been leaking when it rains on the passenger side, most likely a result of the impact.*jg *nlm

Vehicle jumped out of park and started rolling backwards after it had been put into park gear, and the key was removed from ignition. consumer was able to stop vehicle, resulting in no injuries. dealership examined vehicle, and could not reproduce the problem. please provide any additional information / documentation.*ak

Door panel peels off from window molding. contacted dealer.*ak

When trying to start vehicle it would not start. took vehicle to dealer, and dealer indicated it needed a fuel pump. please add vin. *ak

Vehicle unexpectedly started moving backwards while idling in park gear and then crashed into a tree. the dealership did not examine vehicle to determine the cause of problem. the consumer was injured. please provide any additional information / documentation.*ak *jb

Tl*the contact owns a 1996 jeep grand cherokee. while driving 65 to 70 mph, the vehicle began shaking on the front end with extreme force. the brakes were warped and caused the failure. driving over a bump in the road caused the shaking to be more excessive. a mechanic replaced the front brakes and the failure recurred at 120,000. a firestone mechanic replaced the brakes on two occasions and they failed again at 150,000. the manufacturer stated the vehicle was not included in recalls 00v136000 or 06e022000. the purchase date is unavailable. the current mileage was 150,000 and the failure mileage was 90,000.

Owner left in park exited vehicle, then vehicle went into reverse hit tree, then went into forward.75-f823-319

Re: nhtsa campaign 00v136000 dealer is stalling to delay making repairs. *nm

Moisture and bacteria gets into the fuel pump lines which causes the fuel to clog up the lines and damage the fuel pump. this result in the vehicle cutting of will driving. ts

On several occasions, auto-transmission will engage into neutral while in motion. 2) engine accelerates/deaccelerates w/no warning or may stall. please describe

After sitting for awhile gear shift did not move, owner saw vehicle roll down hill backwards, crossing street hitting another vehicle. please describe. *ak

Four wheel drive. shifting into low gear linkage does not lock in position. *ak

While driving at 65mph and with out any warning hood blew up, damaging the top of the vehicle.*ak

While driving, vehicle pulls to the right. please describe. *ak

W/rear lock differential and loaded w/other accessories; upon applying brakes, vehicle will pull in either direction. please describe details. tt

The vehicle does not steer and it wanders all over the road. please describe. tt

Underhood fire; exact cause unknown; possibly caused by new design flaw around battery; vehicle totaled. tt

Traveling over forty miles per hour vehicle veers to the right during certain braking situations. please provide additional information. *ak

Drivers lap belt fails to extend when attempting to latch. please describe details. tt

Within first month of ownership brake pedal goes completely to floor. this happens several times. cause master cylinder failing. tt

A private mechanic determined that interior of fuel tank corroded which eventually caused a failure of fuel pump. *ak. *et

Exhaust manifold cracked, allowing fumes to leak into passengers compartment. contacted dealer, and dealer stated it was a very common problem, replacement part was modified due to defect and design of original part. *ak *slc

Vehicle was placed in the park position on running; consumer exited vehicle when vehicle suddenly jumped out of gear into reverse, almost hitting consumer. vehicle crashed into the consumer's gate. consumer has contacted dealer, dealer unable to determine cause. please provide any further details.*ak

Vehicle would not engage into gear. also, had to put vehicle in neutral, and it revved up to red. can hear a noise when starting vehicle to roll back. at that point it will go into gear. please add vin. *ak

Weld on passenger's door hinge broke off. dealership was aware of problem. *ak

Since purchasing vehicle brake rotors have been turned twice, and front rotors are currently being replaced for vibration occurring during normal braking at any speed. dealership informed consumer that vehicle's history shows previous service for rotor problems. please provide any additional information/attachments.*ak

Driver's side door latches are inoperable on an intermittent basis. dealer has been contacted. please provide further details.*ak

This will be the third time that front rotors will be replaced due to grinding noise and shaking when applying brakes. *ak

Vehicle would not start. towed to dealer, replaced failed fuel pump. on 15 june, 2001 vehicle again did not start. dealer replaced failed fuel pump. second fuel pump lasted 25 miles before it too failed. dealer stated it was a known problem with chrysler.*ak at times vehicle will not move when put in gear. *slc

At 40000 miles vehicle was at a stop in park, consumer then put vehicle in reverse, and vehicle did not move. less than a minute later, vehicle suddenly went backward. gear indicator showed it was in reverse. dealer suggested consumer might have had vehicle serviced, and wrong transmission fluid was used. since then, this happened at least 4 more times, also, once vehicle was put in drive from park, and it took about a minute before vehicle lurched forward. gear selector also showed it was in drive. dealer could not remedy.*ak fuel pump assembly and fuel tank was replaced, vehicle would crank, but would not start. *slc

Consumer exited out of car and left vehicle running in park. while walking to other side of vehicle it started to roll backwards and hit some property. driver's side door came off in process. *ak *jb

While entering vehicle without any indication it jumped into reverse and threw consumer out of vehicle, causing vehicle to run over consuem's leg. please provide further information.*ak

After parking vehicle with engine runniing vehicle jumped into reverse without consumer depressing brake pedal.*ak vehicle rolled backward down a parking lot of shopping center and collided with another vehicle. * slc

Vehicle was parked with engine running, emergency brake not applied. vehicle suddenly went backward, and was stopped by 3 vehicles parked side by side. damage to vehicle was $ 3000.00-$ 4000.00. no injuries.*ak

Consumer backed his vehicle on the boat ramp and put it in park, when consumer got out to unlock his boat from the boat trailer, the vehicle came out of park, vehicle was totaled from water damage and consumer was injured. *slc

While vehicle is in park, itwill jump from park to reverse. has happened twice without a prior warning, just like it was seen on the news.*ak consumer states once it damaged a fence and injured one person, another time it occurred it rolled over a curb wrecking into and crashing into a building. *slc

While driving on freeway and going up hill there is a hesitation coming from engine. dealer has been contacted. please provide any further information.*ak consumer states the transfer case is binding on turns and the gears tend to click when driving over 70 mph. *slc

Recall 98 v 006 000/temporary space saver: front axle overheated due to temporary spare tire. manufacturer was notified, and informed consumer that this vehicle was not covered under that recall. *ak consumer found recall 98v006, but his vehicle was not included. vent tube from the front differential was spiiting burning oil into the engine compartment. *slc

Vehicle was parked. it popped out of park into reverse. driver's and passenger's doors were open when vehicle was moving backwards. passenger's side door was damaged due to hitting garage support pillar post. passenger's door became bent.*ak

While vehicle was idling itjumped out of park into reverse.contacted dealer, and dealer stated file was closed.*ak damge was done to vehicle and consumers home. *slc

Vehicle shifted suddenly and unexpectedly from park to reverse while idling resulting in a collision and property damage to another vehicle . please provide additional information.*ak

Vehicle was parked at an incline, engine running, emergency brake not applied. consumer's daughter was inside vehicle. suddenly vehicle went backward, was stopped by a retaining wall. child suffered fractured left arm. vehicle was totalled.*ak

Consumer pulled over to the right shoulder put vehicle in park and got out, when consumer got out she realized vehicle was moving and attempted to stop it, however was pulled under the front tire and tire ran over both feet, vehicle continued to go down the street until colliding with another vehicle, consumer was injured and is still under physicians care. *slc

Consumer was backing vehicle up to a trailer with boat, got out to look how close he was to hitch,and vehicle went backward. vehicle took off door of travel trailer that was parked next to it, and ran into trailer with boat, damaging both. amount of damage unknown. consumer jumped in and shut off engine. *ak

Pe 01 021/roll away in park: vehicle was parked and idling while parked in driveway when inadvertently it jumped out of gear into reverse, hit two trees and a large boulder. manufacturer was notified. feel free to provide any further information on this matter.*ak

Vehicle was left running, idling and door left opened. when consumer got out to checked mail box vehicle rolled back in reverse very fast. vehicle jumped a curb, crossed a residential street, and on its way back across and up a small hill, consumer ran and jumped inside to stop vehicle.*ak *jb

Vehicle shifted suddenly and unexpectedly from park to reverse while idling, resulting in a collision, and causing minor injuries. dealer has inspected vehicle . please provide additional information.*ak

Hinges on driver's door are cracking and will need to be replaced.*ak consumer states when door was made it did not align properly, the manufactureer put shims on some doors to make them align properly, the door is cracking, and consumer had them welded, however the cracking will just get larger and cause the door to not lock or close, door will need to be replaced. *slc

Pe 01 021/ rolled away in park: vehicle inadvertently jumped out of gear into reverse on several occasions. consumer was able to apply brakes before it took off. dealer / manufacturer were not notified at this time, also, a clunking would appear after applying accelerator pedal.*ak *slc

Vehicle was in park and it suddenly rolled into reverse. vehicle stopped by applying brakes. consumer has experinced same incident 3 other times. dealer stated that transmission could be the problem, but was not taking responsibility for repairs.*ak

Vehicle was parked in driveway with emergency parking brake in up positon when it jumped from park to reverse, causing front driver's side door to be knocked off the hinges, and the rear of vehicle to be smashed in. estimated damage to vehicle was four thousand dollars. consumer contacted dealer for problem, but informed consumer that situation was impossible for that vehicle. *ak *jb

While driving 60 mph, vehicle shifted into reverse, causing it to stall, dealer replaced parts of transmission.*ak consumer states vehicle was seen by three different repair shops before the problem was detected.*jb

Pe 01 021/rolled away in park:vehicle was parked and idling when it inadvertently jumped out of gear into reverse and ran into a parked car. dealer was notified.*ak *slc

Consumer put gear into park and started to exit vehicle. vehicle suddenly started rolling backwards, and in an attempt to stop, attempted to apply pressure to brake pedal, but instead consumer's foot applied pressure to accelerator pedal. this resulted in vehicle accelerating backwards, and crashing into another vehicle. please provide any additional information / attachments. *ak

Vehicle while parked jumped from park to reverse, causing thirty-five hundred dollars damage. consumer no longer owns vehicle. please provide further details.*ak

While vehicle was parked it jumped out of gear and rearended another vehicle. had not contacted dealer. *ak

Vehicle was parked in driveway/ engine running/ emergency brake not engaged/ driver's door open, and vehicle suddenly went backwards. consumer ran after vehicle to stop it. $ 300.00 damage to vehicle. *ak consumer received a gash to the leg when jumping in vehicle to stop it. *slc

Consumer left vehicle in idle position when getting out of vehicle. then, vehicle went into reverse, and ran into a car trailer before stopping. contacted dealer. *ak

Vehicle has extended braking distance, mechanic noticed the rear rotors were disintegrating. front rotors had to be replaced for the same problem 2 years ago.*ak front stabilizer defective. *slc

Vehicle was parked with engine running, emergency brake not applied, suddenly vehicle went backward, consumer opened drivers door and knocked consumer down as she tried to jump into vehicle to stop it, vehicle came to a stop when it hit a rock fence, consumer was bruised, and hit her head on drivers door. damage to vehicle $ 3000.00. *ak *slc

Automatic transmission failure. *ak *slc

Vehicle was in park but running and vehicle jumped out of gear into reverse. driver's side door was opened, and vehicle rolled over driver's foot and leg knocked her down. dealershp was aware of problem. *ak

Vehicle was parked and idling on a ramp at a incline to back a boat into water, when it inadvertently jumped out of park into reverse, causing boat trailer to jack knife, and damaged back of vehicle. dealer was notified. *ak consumer states the trailer was also damaged. *slc

Vehicle was parked in front of consumer's yard. vehicle was running, and without prior notice vehicle slipped into reverse, and hit another vehicle. dealership was aware of problem.*ak

Put vehicle in park and got out to check mail, walked around back of vehicle to move trash cans, and noticed vehicle moving backwards. it kept moving. was able to grab bumper, but not stopping vehicle. driver's door was still open , and was not able to get in. vehicle went down an embankment, backwards, but was not totaled. vehicle landed on driver's door.*ak

While driving noticed steering getting loose, dealer discovered 2 bolts that held steering box had sheared off. bolts were replaced. then, on 8 july 2001, while driving 5 mph steering went out. consumer had no control, had vehicle towed to dealer. steering had collapsed. *ak

Vehicle jumped gears from park to reverse, causing automatic locking system to engage, and the front driver's side door to break away at hinges. consumer was parked on a slight incline. dealer was not contacted. please provide further details.*ak

While vehicle was in park with a boat hooked on back, it took off into reverse without warning ,causing boat to come through back window. also, causing vehicle to roll backwards into water. driver had to jump in car and put the car in drive to get control again. dealer said vehicle was functioning properly at time of incident. *ak

Vehicle started rolling backward while idling in park. no other consumers/vehicles were involved in this incident. driver's side door, left open when consumer exited the vehicle, was damaged when it impacted a mailbox. *ak *slc

Panels on all doors is pulling apart. contact dealer please add vin . *ak

Consumer got out of vehicle, with engine running, emergency brake not applied, suddenly vehicle went backward, consumer tried to jump in and stop vehicle, but was knocked over by open driver's door. vehicle hit a tree, and came to a stop. please add amount of damage.*ak

Vehicle was parked and running and without prior warning vehicle jumped into reverse gear. proceeded to go down hill and hit another vehicle/ tree, and stopped on impact. dealership was aware of problem. *ak *la

While placing vehicle in park and getting out of vehicle, the gear slipped out of park and vehicle rolled backward between two trees while doors were open. *ak *jb

Pe 01 021/inadvertent rollaway in reverse: while driving vehicle gear shift would intermittently jump out of drive into neutral. dealer was not notified at this time.*ak consumer states this is occurring while the vehicle is already in motion. *slc

Consumer was traveling about 20mph on a side street and heard a metal noise. then, power steering went out. dealership was aware of problem.*ak consumer was unable to steer, consumre was told by dealer that this type of vehicle where the brackets bolts fall out are common.*jb

Consumer received recall notic e 00v136000. when she contacted manufacturer and dealership, service was refused because her vehicle was classified as salvaged. *ak

Fuel pump failed on two occasions while driving . fuel pump and tank have been replaced. manufacturer has been notified.*ak

Rotors replaced under recall july 2000. currently, rotors need replacement again.*ak consumer states the condensor for the air conditioner failed. *jb

While looking brakes over noticed back brake rotors were rusted. *ak consumer states rotors on front and rear are extremely deficient, the front rotors had a recall and the back rotors are as bad and affect the emergency brakes. *slc

Consumer had noticed corrosion on front brake rotors, and vehicle was registered in california. corrosion of front brakes rotors was causing shimmying in front end upon braking. has caused vehicle to be unbalanced.*ak

Received recall notice 00v136000. had recall repairs done after taking vehicle to dealership. one month later, received notice. took vehicle to dealership, mechanic replaced rotors. brakes were okay. at 73,000 miles had to take it back due to rotors shattering when brakes were applied. informed ceramic, and rotors placed on vehicle with metallic pads. mechanic refused to turn rotors unless paid for. also, due to wear and tear on rotors after 8,000 miles.*ak

While traveling when depressing brakes noticed vibration and pulsation. technician stated that rotors needed to be replaced. please provide further information. *ak

Consumer received recall 00v136000 concerning front brake rotors. upon examination by a private mechanic, rear brake rotors were in same condition as front brake rotors, excessively worn/warped. please provide any additional information/attachments. *ak

Consumer was traveling about 50mph on highway and noticed that vehicle was vibrating. she heard a noise, and lost control of vehicle and went into another lane of traffic. when she came to a stop, front right passenger's tires blewout. goodyear, wrangler gsa, p24570r15.*ak

Vehicle was involved in a frontal collision. upon impact, airbags did not deploy, resulting in minor injuries. manufacturer will be notified.*ak

Recall 00 v 136 000. replacment rotors have gone bad, resulting in extended stopping distance. *ak

Consumer received recal 00v136000 in jul 5, 2000 for rotors, and less than 8,000 miles there was a sign of corrision on front rotors again. please provide further information.*ak the rotors were replaced again by the dealer because the rotors were exposed to some kind of solvent. *yh

Consumer was involved in a head on collision traveling about 35-40 mph in which driver's side nor the passenger's side air bags deployed. consumer has contacted dealer. *ak

The vehicle would not start due to fuel pump failure. the fuel tank was also deteriorating because it was made of plastic. *yh

While traveling 60mph heard a noise. noticed smoke in rear mirror. tried getting off freeway beside ramp. parked vehicle. vehicle caught on fire. towed to dealer. informed rear differential had gotten hot which caused fire. had been to dealership several times complaining about differential.*ak

Consumer was involved in a frontal collision in which driver's and passenger's air bags did not deploy, cause unknown. please give any further details.*ak

Intermittently engine will stall out and die wothout warning.*ak

There is an uncontrollable vibration at 45mph and higher. dealer has replaced the struts; however, vehicle still vibrates at highway speeds.*ak

Steering wheel locks up when vehicle is being towed. dealer has been notified.*ak *slc

Consumer was traveling about 55-60mph with her 4 year old child and lost power steering and cooling fan. consumer had to use all weight to get vehicle off highway. problem was idler pulley broke. mechanic called it alternator bracket idler part #53008443. chrylser didn't seem to be concerned, only said they couldn't cover it, out of warranty. *ak *slc

Spare tire is a 15 inch tire, when normal used tires are 16inch, it states in owners manual that a smaller tire should not be used. dealership continues to provide consumer with a 15 inch tire. *ak recall 98v006 was received by consumer who took vehicle to dealer for repairs, dealer stated recall work was complete, however in the fall of 2000, consumer was attempting to use spare and noticed that it was still a 15 inch tire, consumer contacted another dealer who again installed the wrong 15 inch recall kit, now chrysler has decided instead to certify the 15 inch spare for the cherokee sport two wheel drive as a safe spare for this vehicle, consumer believes this is still unsafe and even the owner's manual states that if all tires are not of the same size and type, unpredictable handling may result. *slc

Vehicle was purchased with approximately 34,000 miles on it. when consumer turns ignition key to on position, guages in the vehicle do not register or activate. when consumer attempts to start vehicle, engine will crank on/- backfire, and then shutdown. consumer has taken vehicle to a dealership, and had battery replaced twice. *ak

When starting vehicle it will not go in reverse, when drivingat any speed it sometimes will not change gears, rpms stay up.*ak

Consumer feels if manufacturer recalls brakes, they should also recall rotors. *ak

Upon attempting to restart vehicle it would not restart due to fuel pump which needed replacement. fuel pump has been replaced five times. *ak the manufacturer sayes fuel pump failure was due to bad gas. *yh

Consumer heard a loud rattling noise coming from vehcile. it was taken to dealer on 07-aug-2000 and catalytic converter was replaced. on 11-nov-2000, it came apart & shattered in exhaust. tailpipe, muffler, exhaust hanger & gasket were replaced. dealer said they have seen this happening a few times, but it seemed early for it to be replaced.*ak

Complete brake loss while applying brakes at 35 mph caused rear end collision. dealer/manufacturer were not notified at this time. please feel free to provide any further detail at this time. *ak

Vehicle had five fuel pumps replaced, 3 by an independent repair shop, and 2 by dealer. all parts were from the dealer auto parts. manufacturer notified, and informed consumer that problem may hav e occurred from contamination in fuel tank which needed to be replaced. feel free to provide any further details on this matter. *ak

When depressing horn it would not sound off. dealer stated horn had a shortand replaced it. provide further information.*ak

While driving with headlights on, if consumer moves or tilts steering wheel, headlights go out. *ak the tilt steering wheel problem is due to defective design by manufacturer. when the wheel was tilted to the maximum, the multifunction switch connector become unpluged. *yh

Driver 's door hinges broke. the consumer was not able to drive vehicle. dealer wasn't going to cover it under warranty.*ak

A car was parked on side of the road ,and consumer hit vehicle in the rear, and none of the front airbags deployed.*ak

Intermittently when brakes are applied vehicle revs to a high rpm. also, while making a turn, vehicle will stall out and die. dealer has inspected vehicle several times, and has not been able to correct problem.*ak there was a crack in the bracket for the power steering pump which disabled the fan belt. consumer states vehicle has experienced electrical problems. *slc

Vehicle sometimes won't start, and sometimes it will start. took vehicle to mechanic, and they couldn't find cause of problem. took to another mechanic and he changed ignition wires, but problem still exists. *ak

Vehicle experiencing problem with starting; taken to independence shop and informed consumer ofan electronic module needed to be replaced due to rust/corrosion. part was available for analysis. please provide any further details. *ak

Consumer was involved in a rear end collision in which vehicle caught on fire due to the position of fuel tank. please give any further details.*ak

While traveling at any speed or indication vehicle would stall . dealer has been notified. please provide further information. *ak

When pressing on accelerator to pass another car consumers vehicle will start jerking and slowing down. once, another car was coming on the opposite side, and consumer came close to having a collision. last year, whenever using cruise control, air conditioner would shut off. took vehicle to dealer, and they replaced the sensor kit throttle position, but jerking still exists. consumer feels this is very unsafe. *ak

Defective rear brake rotors corroded. there was recall for front rotors, and this vehicle was included for that recall. but, the problem also existed in the rear rotors, but they were not included in recall. please provide further information. *ak

While stepping on brakes and/or accelerating, consumer hears a grinding noise. it's the rear brake rotors. *ak

Rear brake rotors have cracked and corroded to the point where dealer cannot machine them down. rotors had to be replaced. *ak front rotors were replaced under recall 879. *yh

Brake system malfunctioned, causing extended stopping distance. *ak

Bearings in the steering column malfunctioned, causing a clicking noise when the wheel was turned. dealer has inspected the vehicle. *ak

Rear brake rotors have prematurely corroded, cause unknown. recall issued for front corroded rotors. back brakes and rotors also checked and they were also found to be corroded. replaced at owner's cost. *ak *ml

Intermittently, for the last two years, owner would experience all types of electrical problems, such as, instrument panel lights and dome lights going out. when vehicle was taken to the dealership for a tire recall, wiring harness on the rear left door was found broken. please provide any further information. *ak

While driving on a highway rear wheels locked. vehicle was towed to a dealer and technician said that rear axle had burned out and need to be rebuilt.*ak

Consumer's power seat totatlly disconnected from the floor. dealer has replaced 47 parts in the electrical part of the jeep. consumer has also been injured because of this. *ak

While driving at highway speeds vehicle had fatigue failure on the steering drive pulley, resulting in loss of steering.*ak

This particular vehicle was a part of manufacturer's recall 10578. however, both back side rotors has experienced the same problems. consumer had to replace both front and rear brakes.*ak

While driving rear door flew open. door was stuck/closed. latch had been replaced 3 times because of rusting. design of the latch allowed water to just sit. please provide any further information. *ak

Defective steering box have been replaced twice within 1 month which is causing failure of sway bar.please provide further information.*ak

Rear brake rotors are severley corroded, causing major groves on the inside and outside of the rotors. please give any further details. *ak

Recall # 00v136000 daimlerchrysler/front brake rotors; dealer had no parts to correct recall campaign. consumer was told that part(s) were on national back order. consumer was also told that their customers would be serviced first. please provide any furhter information. *ak

A crack in exhaust manifold caused exhaust to leak in to the vehicle. dealer could nott determine the cause. please provide further information. *ak

Transmission keeps slipping out of gear into lower gear, causing vehicle to slowdown unexpectedly. consumer must pull over and change gear. dealer cannot duplicate the defect. *ak *ml

Consumer was pulling out at 30-35mph and steered to the right. tires went into a ditch off the road & vehicle flipped 2 times, ending on right side up, perpendicular to the road. consumer would be calling the manufacturer. *ak

When brakes are applied on uneven surfaces they will not work properly. a technician told consumer that it is a regular situation. *ak *ml

After having the brake pads replaced dealer noticed rotors were rusting out or flaking which was creating an unsafe condition. also, due to the brake rotors flaking, hub may eventually separate from the rotors. please provide any further details. *ak

Vehicle swerved and rolled over due to a ball joint coming out of socket. dealer has not seen vehicle.

When it's cold or damp vehicle would stall while traveling. dealer has been notified, and can't duplicate problem. please provide furher infomaton. *ak

Steering failure due to poor casting on the rear mount bolt for the steering gear box, resulting in shearing of the forward mount bolt which released the assembly. dealer has been notified. *ak

Vehicle experienced leakages from fuel filler neck while filling up fuel tank. dealer was not contacted at this time. *ak

While driving about 35 mph the engine will stall without a warning. consumer had to pull to the side, then tried to restart engine, but it did not start. *ak

While entering an intersection at 35 mph, antoher vehicle hits passenger side of vehicle. upon impact, both airbag's experienced no deployment and set belt failed. vehicle was totaled. driver suffered chest/ neck & leg trauma. *ak *yc

On august 28, 1999, while driving, the steering wheel and front tires began shaking violently, the vehicle went out of control and jumpbed the curb on the highway, there was no damage done to the vehicle, however the driver who is pregnant experienced cramping in the stomach and was ordered by her doctor to spend the weekend in bed. the dealer stated that the steering gear was worn, the center link needed repair, and that both tie rods needed replaced. on october 9, 1999, the vehicle hit a sink hole causing it to shake violently and for the front end to wobble, the vehicle hit a guardrail and damage was done to the vechile. the cruise control didn't work properly. the airbag light was illuminated.

Air bag light came on and won't go off/ radio is working intermittently, and all windows won't come down due to a short within vehicle. *ak

Consumers car fuel pump failed and consumer was unable to start car fuel had leaked. to to dealer and they replaced pump and it broke again. dlr told consumer would need to replace the whole fuel tank.

Spindle and ball joints on the driver side are very loose and about to break which may cause loss of vehicle control and crash. please provide further information. *ak

Consumer car would not start. consumer was stranded in the middle of no were.

Was towing a trailer & started smelling burning odor. stopped vehicle to check & found nothing. stopped at gas station & noticed trailer covered with black oil. the rear differential gears broke. waited for parts to be ordered & repairs done to jeep. this problem has happened at least 4 times. the gears & rebuilt differential were replaced twice before. *ak

Recall 98v006000 for 1996 grand cherokee temporary spare tire. reporting of the same condition for this vehicle. temporary spare tire when used causes the front axle to overheat and force axle fluid out of seals, which results in a fire. dealer / manufacturer notified and refused to accept responsibility. can nhtsa help in this problem. *ak

When making a left hand turn while traveling at low speeds, consumer noted a loud noise and smelled rubber burning. pulled to the side of the road, and discovered the bracket on the front axle stablizer bar broke loose. also, bracket was rusted. consumer has contacted the dealer, dealer has yet to replace parts. consumer made repairs. *ak

Driving on hghiway at approximately 55mph bracket that holds the power steering pump broke, causing vehicle to lose steering. *ak

Driver rearended another vehicle with at 30 mph upon impact, dual airbags did not deploy, causing head injuries even with seatbelts worn. no indictation or warning of defect within airbags. dealer claimed airbag sensors were crushed and should have deployed. *ak

Power steering failed due to power steering pump bracket breaking. dealer replaced the pump bracket. power steering pump not covered under warranty.*ak

Consumer was making a left turn and another car ran a red light hitting consumer on the left front. a few moments afterward the jeep burst into flames. *ak

While driving at 55 mph and slowing down to 40 mph, consumer applied the brakes and the steering felt hard & experienced lock-up. vehicle has been at dealer three times for repairs, but dealer can't determine the problem. *yc

When driving at any speed consumer can smell fumes from the exhaust system getting into the vehicle due to a crack inside of the exhaust manifold. also, there is some noise coming from the vehicle. *ak

While driving at 35 mph applied the brakes on wet pavement, and brakes took about two second's before they kicked in. this was the second time that consumer had this problem. the dealer can't determine the cause of the problem. *ak

When traveling and upon approaching an intersection, depressed the brake pedal and vehicle continued to maneuver, causing extended stopping distance, and resulting in unwanted acceleration. consumer has contacted the dealer . please provide any further details. *ak

When applying brakes under regular braking conditions, no inclement weather, there is a lot of vibration and shaking. the rotors were turned at 30000 miles because they were repeatedly warping. currently, at 40,000 miles the condition is back. 8ak

There is a crack within the exhaust manifold which allows fumes to enter into vehicle. *ak

Defective abs hydraulic control unit caused the abs brakes to become inoperative, which almost resulted in an accident. dealer is replacing the abs hydraulic control unit. *ak

Spare tire is not the same size as other tires. therefore, when on, will heat transmission or create excessive heat, and driver cannot control vehicle while driving. manufacturer aware and contacted owner to remedy. problem still exists because the replacement tire is larger than original, and problem is created in reverse. provide further information. *ak

While driving power steering pump failed, causing steering diffculty and may cause an accident. *ak.et.

After automobile was parked for approximately 6 hours or more, it just ignited and burned on driver's side. no injuries. *ak

Vehicle when put in 4-wheel drive, it is hard to get into gear, problem is intermittent, vehicle makes a big thump noise and jerks, sometimes gets stuck, dealer contacted ,and cannot duplicate the problem, adjustments were made and problem still exists. provide further information. *ak

Pulling out from a parking lot, vehicle had no steering and no power. driver heard a big bang and the tensioner fell out of the engine. the cherokee is being held at dealership. *ak

While driving around a curb, driver heard a noise that came from the engine compartment and lost steering control. when driver opened the hood he found the air conditioner bracket broke which caused the sepentine belt to be dislodged. the jeep was towed to dealership, where the bracket was replaced at owner's expense. *ak

While making a left or right turn there is a very loud knocking noise coming from under the floorboard on the driver's side. dealer stated that the problem was due to a worn out steering box. the steering box has not been replaced. *ak

When turning the wheel left or right there is a grinding noise toward the front underbody. taken to dealership 3 to 4 times for this problem. the last time, the dealership replaced the drivetrain, front axle and brakes. consumer still experiencing a minor problem. *ak

When applying the abs brakes on wet or dry pavement the vehicle pulls to the right. cause unknown. please give any further details. *ak

The top of the door panel padding came off the driver's side door and the passenger's side doors. the door panel was replaced by the dealership under warranty. the same has happened to the rear door on the passenger's side. the panel has not been replaced. *ak

Nobody was in the truck and it shifted out of the park position into reverse and rolled backwards, colliding with another vehicle. damage was done to the back of the truck. *ak

When brakes are applied the vehicle shakes. in order to maintain control, driver has to release the brakes. the dealer has inspected the vehicle and is not able to duplicate the problem. *ak

Consumer took vehicle in for recall service and dealer replaced spare tire with a smaller size. consumer questions the safety of a 15 inch spare on a vehicle with 16 inch wheels set according to owners manual specs.

Recall replaced compact to full size conventional tire, which is different in size. original size is 225 75 r15. new recall size is 245 70r15. this could result in different rotation speed. *ak

Just started the vehicle when it stalled and made a "grinding" noise unexpectedly which caused an underhood fire. cannot determine what caused the fire. *ak

While parked with keys out of ignition, vehicle jumped out park into reverse, causing vehicle to hit a pedestrian. please provide details. *ak

While waiting at a stop sign vehicle suddenly accelerated for no reason, possible cause faulty throttle sensor. also, jeep has a higher bumper than mid-sized toyota and went over bumper of toyota, causing damage. *ak

The vehicle was on cruise control. when the resume button was hit the vehicle accelerated suddenly, causing the vehicle to go into a spin. the dealer has not been notified. *ak

Received a recall from the manufacturer about the spare tire. the dealer has ordered the tire twice. both times the tire was the wrong size. *ak

While driving at 30 mph the vehicle had a direct frontal impact in which the vehicle broadsided the other vehicle, causing the jeep to rollover. driver's and passenger's airbags did not deploy which did not protect the occupant in the accident. *ak

Driving at approximately 60 mph the axle will begin to vibrate,started to rattle,make noise,dealer replaced barring in front axle, defect is still occurring. *ak

Driving at approximately 35 mph consumer ran stop sign . was hit from side at such hard impact that the vehicle made a direct hit into a tree. driver's and passenger's side airbags did not deploy. raditor was pushed back at least 10 inches. airbag sensors are located on the sides of raditor.this defect caused consumer to sustain injuries in pelvis area and loss of sight in one eye. *ak

When turn signal lever is pulled a fuse blows out, causing signals not to function. vehicle has been taken to dealers where they replaced it with a higher voltage type fuse. *ak

Vehicle was involed in a collision and the air bag did not deploy. the veihcle was going about 55mph. dealer said that it broke two proms off the sensor. *ak

While backing into a parking space the vehicle accelerated in reverse, hitting a pillar. the rear part of the vehicle's body was almost pushed up to the front doors from impact. *ak

When driving the truck anywhere the truck just cuts off without any warning. sometime the truck would start back up, and sometimes it has to be towed to a mechanic. *ak

The jeep is having serious electrical problems one after another and this could be a possible fire hazard. *ak

When applying the brakes the bracket that supports the front right lower control arm to the front axle broke in the middle, causing loss of vehicle control. please give further details.

The gas gauge is not reading the level off fuel left in the car.

Rear left rotor rusted/corroded, brake pads are not touching rotor. brakes make loud squeaking noise. according to dealer, not a safety matter brakes working normally. replaced rotor, now new rotor has rusted/corroded. *ak

Driving vehicle, started to brake; for no apparent reason vehicle suddenly accelerated, took to a dealership; they could not find the problem & would not try to fix problem. *ak

Brought vehicle into dealer on four different occasions for various electrical problems. *ak

While in park at fast idle no incline, no emergency brake engaged, vehicle went into reverse down drive way, knocking down owner and rolling over his leg, when stopped found indicator showing vehicle still in park position. *ak consumer suffered injuries, consumer states vehicle was in park fast idle and did not move at all when he got out, consumer states either thetransmission failed on linkage may be out of spec.*jb

Hood latch failure, with out any pressure or while driving the hood would pop open, vehicle has been to dealer for repair, but has not been remedied. *ak dealer adjusted hood hinges and stops and aligned hood latch assembly. consumer states at 2342 miles radio speakers cut out over bumps. dealer replaced with exhchange unit. door trim is coming off on the driver side doors. *tt

Engine failure, when driving at speed and entering an incline, engine check light comes on, in for reapirs 5 times, dealership can not find the problem. *ak

Transmission gears are not shifting right, took to dealer, couldn't find problem . *ak

Vehicle skided on icy roads , lost control went media concert, speed 15mph, brakes locked up, pedal went to the floor, impact 12:00 position , hit a road sign. *ak

While vehicle was being washed through the automatic car wash and the attendant shifted vehicle from neutral to drive, vehicle accelerated out of control. vehicle was stopped by using emergency brake. *ak

While driving, when turning steering wheel left or right and pressing gas vehicle bucks, then won't move in regular 4 wheel or reverse drive. *ak

There is a noise in the front of the truck and the exhaust , after driving for ten min there is a burning smell , putting into reverse there is a noise . *ak

Purchased truck new, had the truck one month was driving in the rain the engine blew up . please describe .*ak

Due to a broken column shaft the consumer lost all power in the steering. *ak

While the vehicle was on and in parked, it jumped out of gear, from park to reverse, lost control, resulting in an accident/ no eployment of driver's air bag during accident, resulting in injuries to driver. *ak

When driving at highway speed the vehicle shakes and the check engine light comes on and the vehicle cuts off.*ak

Water leaking into passenger compartment on right side front & rear of car when it rains. dt

Advised by nhtsa recall to have spacesaver spare tire replaced with a full sized spare tire as per recall. took vehicle to dealer for repairs. after picking up vehicle discovered that they had not fixed problem. in addition vehicle experiences sudden acceleration.

Vehicle jumped out of park and backed up knocking the consumer down and running over his leg, consumer noted several complaints on the power train, consumer has permanent damage to his leg as a result of this accident.*et

Fuel pump failed while parked. pump replaced with oem part. failed 3 days later after driving about 30 miles. mechanic reports that gas tank was clean and no problems appeared. only major brand gasoline has been used in this vehicle. a recall should be issued on this problem as it could cause a serious accident if the engine stalled due to fuel failure. in addition this appears to be a manufactures related problem. this recurring problem also causes and corrided of confidence in the vehicle and will relate to a decrease in this vehicles popularity. dt

Violent/inadvertent deployment of air bag deployment resulted in a collision. driver was knocked uncounscious. *mjs

Consumer had the air bag chemical spray in face and chest inadvertently while vehicle was in park, air bag did not even partially deploy, since this incident the consumer has been very ill. nlm

When base of child safety seat was initially installed, infants head fell forward when the brakes were applied. consumer was forced to manually hold infant's head until she was able to completely remove the base. last incident involved the stroller/carrier part of the system. had carrier locked in place on the stroller. the securing bar and carrier fell out head first, causing child to land upside down.

Torque convertor & transfer case failed. *et

Fuel pump died on busy highway creating safety peril. police had to be called. dt

Jeep required plastic gas tank to be replaced in order to warantee 600 dollar new fuel pump. bill to replace fuel pump and gas tank was 1300 with labor. this is not right. if gas tank is failing due to gas additives this should be recall/replacement by jeep. this car has been well maintained. dt

The front and rear axles broke, vehicle is also locked in 4 wheel drive. nlm

The fuel pump is being replaced the 3rd time today in 3 months. dt

Air conditioner clogging and flooding the passenger's floorboard.

Car would not stay started, mechanic replaced fuel tank and pump, due to admition of jeep's faulty fuel tanks in '96 jeeps. this has occurred 2 more times withing 1 month since first occurrance. all three times, tank and pump were replaced with no better outcome. jeep says this is not a safety hazard!!! i believe it is, i was driving and the car just quit, i had to figure some way to avoid getting hit on the busy 2 lane 55 mile an hour road i was on. if they are going to admit to a problem, then they should fix and pay for the mistake! nlm

Components are identified by nhtsa campaign id number:00v136000. i have resided in md since april 1996 and had the dealer perform work on brakes 7/01/02 and then to have brake pads replaced on 9/24/02, but dealer encountered the campaign issue but will not fix for free. nlm

Vehicle was stopped at a red light and was hit by another vehicle from the rear traveling approx. 62-71 mph according to police calculations. rear end collison resulted in driver side front seat/seatback collapsing to the rear just after impact. is the seat suppose to collapse from this type of rear end collison or is it a defect? should the seat have stayed in the upright position? the collapsing of the seat may have saved the occupants life. does the safety board test these types of rear end accidents at these speeds to test the integrity of the seats? mr

While backing out of a parking space, i heard a loud snap and the suddenly lost the power steering. i could not make it home and had the vechicle towed to a local service station. the aaa tow truck man noticed that the serpentine belft was off the pulley. the power steering pump bracket snapped off the engine block. the head to one of the bolts on the bracket sheered off, leaving the stud in the engine block (probably needs to be drilled out or rebored). i plan to replace the part with the same aluminum dealer part, but i am very concerned about the related safety issue. i had my wife, infant and 3-yr old son in the car. if this would have happened at highway speeds or on a sharp turn, the results could have been disastrous. the dealership claims that this is a typical problem and the bracket can break. this is unacceptable!. *ak

I understand that earlier model years have a recall or something similar becasue of a coating used on the inside of the gas tank that gets eaten away over time by an additive in the gas that is used in the north. this lining then clogs the pump and filter causing failure. the cost of parts and labor endied up being over 800 dollars. if this is a known problem why isn't it taken care of? mr

Manifold crack over $400.00 to repair also ball jionts over $500.00 to repair. auto used only on road and highway speed. crack etc would have to be a mfg defect. jeep will not discuss coverage. dt

The vehicle slipped out of park and into reverse while running. i had both feet on the groound and was moving to the rear door when it began to move. i coukd not shut the car off as i had my six week old in the car with me and the temperatures were in the 1990's.*ak

Wiil not not move in reverse. moves forward in nreutral. lunges foward when put into park.*ak

Vehicle wouldn't start and was towed to dealer. dealer determined fuel tank was decomposing. fuel tank, sending unit, filter, and fuel pump damaged beyond repair and replaced at cost over $1,200. not covered by any warranty. all parts in stock; repairs completed same day.*ak

Vehicle failed va state safety inspection due to headlamp lenses being discolored due to exposing car to sunlight. i am contacting the dealer on monday morning.*ak

Replaced two (2) power steering pumps; have written emails to daimlerchrysler with unacceptable responses; the diferential bearing failures could have been extremely dangerous. *ak

The detail around this is that the bracket holding the power steering pump failed and the pump fell and knocked off the steering drive belt causing the power steering to fail. the car was not controlable even at these low speeds. if this would have happened at freeway speeds, this could have disastrous with fatalities. because one half of the bolt remained, it had to be drilled out from the engine,block, rethreaded and then a new bracket put on costing $290.32.

I had my car in park when the car proceeded to go back by itself with my child in it.i ran after the car and the car dragged and scraped me and smashed my right leg.it stop when it hit my neighboors fence. if it weren't for the fence it would have ran me over.i contected the manufauture and they send some one out to investicate and proceded to tell my that thier ws nothing i could do.i contacted several attorneys and they said they couldn't help me. i feel that the car is unsafe and i have three children and can not afford to purchase a new car to keep my children safe. i hope that you can please help.

Exhaust manifold is cracked on my 1996 jeep grand cherokee. the problem seems to be common among grand cherokee owners. this is my third grand cherokee and this is the second that it has happened to. i never had the money to fix the other and sold it as is. chrystler is admitting that the design is a failure when the replacement part has been redesigned. the jeep service departments and other muffler repair shops notice the cracked mainifold as a common defalt and have made this repair many times. when i purchased the 1996 jeep grand cherokee. i had no plans for a built in cost of this magnitude (dealer cost approx. $1200.00). i have not reserved this dollar amount to repair the jeep in my budget and will have to live with the noise and poor performance or find an alternative way to fix it. it is my opion that the design was not sufficienctly tested for wear and should be replaced by chrysler. i have searched for recalls and class action law suits with no success. please provide any information that maybe helpful in providing assistance or retribution for repairs. if the research were conducted the results would more than likely show that a great precentage of grand cherokee's have suffered from this cracked exhaust.*ak

No summary listed for above vehicle. *ak

No summary listed for above vehicle. *ak

Turned vehicle off, but could not restart. *ak

Ralphs jeep claims chrysler has not yet manufactered the secondary detent system to fix the recall.after contacting daimler chrysler they claim they have no recall listed for this problem.this recall is listed on your website nhtsa campaign id # 02v053000.on 3/19/02 the transmission on this vehicle had to be replaced by cottman transmission (508-995-3858),medal shavings were found in the transmission pan which is according to my mechanic, caused by shifter lever problems.*ak

No summary listed for above vehicle. *ak

Rear passenger side seatbelt with a convertible child carseat attached failed on two occasions. both occasions involved an older (9 yr. old) relative who was seated in the middle and the failed buckle was bumped loose.*ak

While backing out of a parking space, my wife heard a loud snap and suddenly couldn't steer the vehicle. she was able to make it home, where i discovered the serpentine belt was off the pulley.. upon further inspection the next day, the mount that holds the power steering pump onto the engine block had snapped in 3 places. i have since found more information on the internet that this has happened to others. i am replacing it with the same dealer part; however, if the part itself is defective, this could have disasterous results if it happened while on the road. here is a link to the info i found: http://jeepsunlimited.com/zj/steering/bracket.htm. *ak

Automatic transmission shifted from park to reverse by itself while launching boat. i had to dive out of way to avoid being run over, sustaining bruises etc. jeep 60 % submerged in lake. *ak

The gen-3 seatbelts are defective and can release occupant during crash. there needs to be a recall and replacement to the gen-4. *ak

Car was in park and engine was running when it jumped into reverse. dealer checked out car and told me nothing was wrong.*ak

Jeep jumped out of park into reverse while driver was exiting the vehicle resulting in an accident that caused massive head trauma requiring surgery and rehabilitation.*ak

Jeep was in "park" in the garage - within 10 minutes of parking the jeep rolled out of the garage and down the driveway impacting a parked vehicle on the street. the jeep was found to be in park after the crash.*ak

Fuel pump fails due to faulty fuel tank. jeep dealer admits faulty tanks in '96 grand cherokees, yet there is no recall. expensive and dangerous problem since the car simply shuts down and becomes inoperable. please investigate and enforce a recall on chrysler. there are numerous complaints! *ak

I was stranded due to fuel pump failure. dealer said this is due to faulty manufacture of fuel tanks in 1996 jeep grand cherokees and i must replace fuel pump and tank. dealer will not cover my $1,200. expense plus towing costs. i have been without my car for 1 week so far...it is estimated to be another two weeks until the fuel tank arrives from back order. apparently it is on back order because the part has to be replaced for so many others. chrysler does not want to issue a recall because it is costly, but it is the right thing to do. a recall needs to be issued. faulty manufacture should be covered by the manufacturer. *ak

No summary listed for above vehicle. *ak

Metal door frame exposed could be hazard if in accident. *ak

The ecm causes intermittent power loss including loss of power steering and power brakes. this occurs at stops, turns, and normal highway speeds. the dealer service department reports that it is the ecm because "when they rap on it with a wrench during idling, is causes the car to stall." the ecm does not record a failure.*ak

Complete sudden loss of steering without any warning symptoms even at 1 mph is a safety defect. it could have as easily happened from hitting a pothole at 70 mph, killing me and causing great damage. i have the car serviced regualrly at the dealer since

Vehicle would not start, had vehicle towed to dealer. dealer advises that fuel tank is decomposing and has collapsed, causing fuel pump to fail. dealer will replace fuel tank and pump under extended warranty. advised tanks are on back order and repair date is undetermined. have had rental through extended warranty plan for ten days. dealer will allow five days of car rental at their cost. will take longer then five days to receive pump and will be without a vehicle.

I was in a car accident when i tried to avoid another car that slid into my lane. the back part of the jeep hit a telephone pole and then i slid in the ice and hit a tree head on. police estimated the speed i hit at was 30 mph. none of the airbags deployed and my seat belt didn't lock up when the brake was on so i hit the windshield and steering wheel. *ak

Fuel pump continues to fail without warning or indications. *ak

Have installed two fuel pumps within a two month interval. being told by dealership repair that it could be faulty pumps or corrosive fuel tank.*ak

I bought this grand cherokee from san jose dodge as a lease-back vehicle with 27,000 miles on it. at 51 mph, the right front tire vibrated severely, especially when entering a left curve; however at this speed the vibration is always noticeable. the vehicle also pulls to the right at all times. i took the vehicle back to san jose dodge, where i purchased it, and they replaced the steering dampener. this did not solve the problem. i had new tires placed on the vehicle in mid 2000, and had the front end aligned. this minimized the vibration, but it was still noticeable. as the tires have worn down, the vibration has gotten worse. i've since relocated to connecticut. i took the vehicle to capitol chrysler dodge jeep and asked them to check the front end for this problem. the technician, joseph e. paradis, says that the tires are "out of round". i've had two sets of tires on this vehicle, and the problem is only in the front right side. i think there is a mechanical defect that neither dealer is either admitting to, or knowledgable about.*ak

Fuel pump/gas tank/computer all need to be replaced as a result of deterioration of the gas tank lining. fuel pump overheated, causing computer to malfunction and eventually break. how many people does it take to lose a ton of money because of a defective product that could be dangerous while driving to issue a recall.

According to my mechanic, chrysler is aware of the problem with the fuel pump in the 1996 and 1997 models grand cherokee. i am very disturbed that knowing this problem exits, the company still charges over $600 for the part. currently, i am a first year medical student. on all 3 occasions that the car would not start, i had major exams to get to. not only does this jeopardize my academic career, but also disrupts my focus and concentration overall. for these reasons, i plan to get rid of this vehicle and have lost any faith i had previously in owning an american-made vehicle.*ak

The plastic gas tank in the 1996 jeep cherokee appears to deform due to aging and plastic "creep" so that the seal around the fuel pump module leaks. often the leak is severe. my cherokee leaked several gallons when i attempted to fill the tank. replacement of gaskets, etc., does not repair the problem. i discovered that there have apparently been a large number of recent failures of this type, as replacement tanks are on long backorder. the leak is a fire hazard. *ak

Replaced right front sway bar link,/ axel assembly2-6-2001/ pinion seal 10-25-00. *ak

This is a repeat submission, the first one was submitted on november 22, 2001. five year old car with less than 25,000 miles would not start. dealer replaced fuel pump at cost of $800 to consumer. one monthe and 300 miles later same problem occurred with additional need to repolace fuel tank. two letters to chrysler have gone unanswered. in addition to a costly engine failure, safety could be a problem if pump failure happened on the highway. i shudder to think aboput this failure taking place on the capital beltway.*ak

My car was in park and idling when i got out of the car to get something off the ground. when i got out, the car started rolling backwards and hit a car parked behind me. when i got back in the car, transmission had slipped into reverse. *ak

Five year old car with less than 25,000 miles would not start. dealer replaced fuel pump at cost of $800. one month and 300 miles later same problem occurred with additional need to replace fuel tank. two letters to chrysler have gone unanswered. in addition to a costly engine failure, safety could be a problem if pump failure happened on the highway. i shudder to think about this failure taking place on the capital beltway.*ak

I had heard that the 1996 jeep grand cherokee had numerous problems with its fuel pump. now i am finding out that there is a costly problem, as well as a potentially dangerous one with mine. one month ago i had to replaced the fuel pump, because the car would not start. now one month later, the new fuel pump has gone bad and both it and the fuel tank have to be replaced. $800 the first and perhaps a $1000 or more the second time. can't someone direct chrysler to recall the 1996 jepp grand cherokee to correct this problem? letters to chrysler do not even bring abvout a response.*ak

On 11-12-01, i drove my jeep grand cherokee up to my workshop behind the house. i got out the jeep leaving the drivers door open, the engine was running, and the shifter was in park ! as i walked in front the jeep, it suddenly started moving backwards. i ran around to the driver side, but it was picking up speed. it moved backwards about 10 -15 yds before i caught up with it and jumped inside the drivers side to apply the brake. had i not reached the brake, it would have slammed in my neighbors house. this is not the first time this has happened. i reported a similar incident in august 2000. at that time it did break the taillight on the jeep, dented the tailgate structure, and scraped the paint when it knocked down my pump house. basically, this is a dangeous situation! as i said, this is the second time this has happened and i will never leave my engine running with the transmission in park. i strongly suggest this matter be looked into. i paid a lot of money for the jeep grand cherokee and now i can not trust it in park. knowing this, i would never buy another one, nor suggest anyone else buy one either!*ak

Three different instances of tire failure: 1) bump of sidewall into curb at 10 mph resulted in hole in sidewall requiring replacement of the tire (occurred after 3 months of use). 2) "blow-out" of sidewall of a tire at 60 mph - required replacement of tire (after about 25,000 miles of use). 3) puncture of tire while driving over dirt/rocky road (public road - not "off-road") at 15-20 mph after 25,000 miles of use (able to be repaired). (dot number: y7wap1c??? tiresize: p225/70r16)

My car was running and it park, it automatically shifted into reverse, had my child in the car was adjusting his seat belt and i had to jump back into my car and step on the park. narrowly missed rolling into the path of a semi-truck. *ak

Our jeep grand cherokee pinned our 2 children ages 2 and 4 between it and another car after being placed into park and jumping into reverse. it required both to be air evac'd to maricopa medical center for eval and treatment. we asked the dealership to check the transmission because it had jumped into reverse, they couldn't find a problem and stated they couldn't recreate it. no one was in the vehicle at the time that it popped into reverse. i hope this problem will be taken care of, we were told unless someone dies nothing can be done, fortunately we did not suffer any fatalities. we have since turned in the vehicle, if necessary i can try to provide the vin number. *ak

Fuel pump failed in march 2001 and in oct 2001, dealers believes fuel tank is decompsing, causing fuel pump to fail, replacing fuel tank. *ak

Engine rpms drop extremely close to 0 when braking and frquently nears stall... and sometimes does stall. i'd have to release the brake in order to prevent car from stalling. this is very dangerous when my intention is to stop or slow the car. the rpm fluctuates wildly between 0 and 600 when stopped at a stop light or in stop and go traffic or slowing down. this is extremely dangerous when coming off of a curved freeway ramp... the engine stalls... power to the steering wheel is lost. i've reported this to my jeep dealer several times and each time, they were unable to fix the problem. please help. this problem started occurring w/in the first year of my car purchase when there was very little milage on it.*ak

The hptp fuel tank cause four fuel pumps to be replaced in five weeks. chrysler customer service is aware of the delamination problem which causes particles to clog the filter and increase pressure causing the pumps to fail. chrysler customer service reported that the incident count didn't justify a recall. the cost of repairs to date is approximately $900.00. *ak

Jeep jumps backward while in park or stopped at a light. very dangerous with 2 children at home. i am afraid i will hit someone behind me because the jeep will just 'jerk' beckwards with no warning. i would like information on how to get this corrected. i have called several dealers in the cleveland area, and none of them will admit to having any 'knowledge' of this problem. *ak

After placing my suv in park "to the best of my knowledge" it slipped into reverse while i was exiting the can and pinned me under the front tire. it required a hospital visit, and never happened again. i recently read that others have encountered the same problems with their jeeps and felt that i should report the incident.*ak

All 4 interior door panels came unglued/popped out; repaired 1 panel right side passenger front cost $230.00 in repairs. too much money to pay if its a defect that apparently 20 others are having listed on this website.*ak

Fuel pump failed. dealer stated that faulty fuel tank liner disintegrated causing the pump to clog and fail. vehicle has no damage. manufacturer should cover replacement. fuel tanks should not fail. estimate cost of repairs for fuel tank and pump is $1000.00.

The fuel pump failed because the fuel tank liner was beginning to come apart and parts of the liner were clogging the fuel pump causing it to fail. could this liner/fuel bladder failure possibly result in serious fire or injury/death because of failure?

Transmission replaced at approx 85000 miles jan 2001. *ak

Traveling at 50mph when hood flew open. upon investigation saw that both main latch and backup safety catch were rusted and not functioning properly. lex, ky dealer stated "no restrictions" to replace "hood, latch, and safety catch" but s.fla dealer wont cooperate (relocated to s.fla.) nor will chrysler.*ak

Jeep is only 5 years old when fuel pump was replaced, a/c is draining water inside the passesnger, right rear, carpet.

Replaced brakes once and have squealing when brakes are applied, also brake pedal sinks when at a stop,spare tire was a recall but never mentioned by carpoint.*ak

No summary listed for above vehicle. *ak

Jeep was in for maintenance, dealer noticed cracked exhaust manifold. mechanic stated that these crack all the time and in the same place. the dealership new exactly how much it would cost to fix the problem. dealer said jeep redesigned the manifold, due to many failures. i believe this item should be recalled because many others have had to replace the same item often. this is not normal wear and tear, this was due to poor design and should be replaced due to the danger involved with exhaust entering the car. if the dealer had not of pointed this out, i would not have ever known. jeep customer svc was notified of my feelings and opened a file on this matter. thank you!!!!!*ak

Vehicle was idling in "park" unattended in street, slipped into reverse with no person in vehicle. vehicle drove itself in reverse smashing into neighbors frontyard, mowing down trees and boulder. almost colliding into living room! have photos of incident available.*ak

Car was put into park with the engine running. my daughter stepped out of the vehicle to get mail out of the mailbox. the car started rolling backwards. she tried to get in to stop it, but was knocked to the pavement (no injury). the car backed thru a feance and into a tree. the rear window was broken out the trunck hood demolished and the back bumper scrapped. *ak

Yes i got out of my jeep left it run and it jumped out of gears andmy doodrive side got miss up. *ak

I parked the car. walked away. the car started moving in reverse. i ran back to the car,jumped in to stop it.missed the brake and hit the gas pedal.the car jumped a curb and went through a large plate of glass on a commercial bldg. since than the car has jumped from drive to neutral and almost caused accidents on at least 3 other occasions. i don't trust this car's transmission. my insurance has gone up because of the accident. i would like the accident removed from my record because now i'm hearing i'm not the only one experiencing this problem. i read in the san jose mercury news on july 4 & aug 3 that this is a common problem. please advise me on what i need to do to rectify this problem.*ak

When parked on an incline/engine low overnight, transmission does not engage when shifting from park to drive. if the driver depresses the accelerator, a hard engagement into drive may occur with a sudden and unexpected jump forward of the vehicle. this cause of this problem could not be identified by the dealer. the owner of the vehicle insisted upon complete replacement of the transmission. dealer has agreed to replace the transmission after the vehicle had been out of service for 30 days.*ak

I was driving on a rural road at about 50 mph when the car began shaking and the steering wheel jerked back and forth. the shaking became very violent and the wheel began traveling back and forth a good 12 - 14 inches. the car was bouncing up and down and shaking i tried to apply the brakes but the shaking was too rough and i lost control of the steering wheel. the car was all over the road and began going toward the right side and then went off the road. the shaking stopped and we rolled to a stop. if we had been in traffic i would have hit someone and if i were on the freeway the car would have rolled ! this happened suddenly. i take my jeep in for all reguler and scheduled maintenance. i didn't have any warning the part was going to break and at the ted miles jeep dealer where i take the car for service they said there is about a 10% failure on this part but they had not actually had one break suddenly before! i could have lost my life and others could have been injured . the shaking was so violent that the seams on the radiator were split and i had to buy a new radiator also. since the shear force was so great i am left wondering if other parts of the front end and car in general are somehow damaged or weakened. i contacted chrysler-damion corp. and they took the report on july 27th. i have medical injuries as a result of trying to control the steering wheel and being shook back and forth. i hope this gets addressed as a recal issue because they know it is a proplem but have done nothing about it!!!*ak

Jeep has had problems in 2 other occasions but dealer said fuel system carbind up,the jeep did not want to shift through gears,they said they cleaned throttle body sent me home seemed o.k.,now they have found metal in the pan at bottom of transmission. they want 1700 dollars to fix ,rebuild it. thats how much they charged me for the extened warrenty. my wife drives the jeep and takes the highway to work . they four wheel function also failed functioning first time tryed to use . other drivers were blowing thier horns.

No summary listed for above vehicle. *ak

Rear differential assembly failed at 15883 miles and again at 62572 miles, consumer finds this failure of the bearings unusual, transfer case adapter seals were leaking, front pinion seal leaking. abs light illuminated, dealer found abs sensor at right rear wheel failed, dealer replaced. *slc

Had jeep in for ac problem, dealer noticed cracked exhaust manifold. i suspected this before, as engine sounded different. in talking with service rep, they advised "we have seen a lot of these, it cracks in a curved part of the manifold. the replacement manifold has a flexible curve where the crack occurs". it cost me $881.88 to have the replacement done. based on the service reps comment, sounds like a design defect.

Transmission shifted into reverse while in park and idling. damaged driver door.*ak

Vechile in park jumped into reverse ran over me. *ak

Vehicle was left in driveway in park with engine running. while owner was inside the house, vehicle slipped into reverse (in 4 wheel drive). steering wheel was left in a turned configuration, so vehicle did nearly a 360 degree turn in reverse and impacted a tree and owner's home causing damage to vehicle in multiple locations.*ak

The vehicle jumped out of park into gear and pinned myself and our 4 yr. old daughter between two vehicles. when my husband called and spoke with a jeep engineer, they denied any other incidents of this nature happening. i can obatin police reports and hospital bills to confirm the accident. also the person who had to back the vehicle to unpin us states the vehicle was in park!! this is a life safety issue.*ak

Ideling problems has never been corrected. have spent approximately $1000 in repairs. i'm wondering if this is related to the recent publicized jeep grand cherokee problems. *ak

Vinyl door inserts (arm rests) shrinking and pulling away a all 4 doors. *ak

Since 1998 i have had numerous problems with my jeep stranding me due to a fuel pump failure. i had my jeep towed now 5 times for this problem. when the dealer finally gets the time, a day or two later the jeep would start. then again in two weeks the same problem would occur. and they tell me that there is nothing wrong with it. now just recently it again has done the same thing and the mechanic told me it is the fuel pump again. i have read numerous other complaints concerning the same issue, and was wondering if you could please help me with this problem. it is really bad when you have to be afraid to take a trip with a vehicle you don't even know if you can rely on. please get back to me and let me know what steps i can take in resolving this problem.*ak

I was driving down the road and had to stop to remove something that was in the road. i placed the jeep in park and left my vehicle. after i left the vehicle, it started rolling backwards and struck the car behind me. i thought at the time that the transmission had slipped from park to reverse but i did not have it checked out since it only happened once. now i am reading that there is an investigation into the exact problem with the jeep.*ak

No summary listed for abov evehicle. *ak

The car rolls back to reverse direction even though gear is set to fron direction. *ak

Vehicle was in "park" with the engine running. driver got out to remove something from the driveway. the vehicle suddenly started going in reverse. driver tried to stop it by opening the drivers side door. before the driver could get in, the door got caught on someting in the garage and pinned the drivers leg, crushing it. the vehicle continued to go in reverse until the door was bent all the way back. something got wedged under the vehicle, stopping it from going any further, although the wheels were still turning. unable to free her leg, she started screaming for help. a neighbor came to the rescue, confirming that the shift lever was indeed in the "park" position. the vehicle has hence been named "christine". the dealer was unable to locate the problem.*ak

Upon seeing the nhtsa is reviewing the grand cherokee for transmission problems i believe my jeep is exibiting similar problems. the drive stick has always been moveable from the drive or reverse postion into neutral without depressing the button. i have also exprerianced the car slipping gears while idling.*ak

My jeep was on level ground. i put it into "park" with the engin, e still running in order to get out of the vehicle to momentarily check on something. perhaps 30 seconds later when i was about 15 feet from the vehicle, it jumped into reverse and rammed into two cars parked behind it. there were no passengers in the jeep. no one in the cars was hurt. the jeep was not damaged but the two cars were. the incident was reported to my insurance company.*ak

I was driving northbound in the 1996 jeep (a federal government vehicle) on a multiple lane divided highway (posted speed limit of 45 mph) and came to a complete stop at an intersection for a red light. my vehicle was the first northbound car to stop at the intersection. i was wearing my seat belt and shoulder harness with my foot on the brake while stopped here. several seconds later, an inattentive driver in a pickup truck collided into the left-rear portion of my vehicle at a witness-estimated speed of about 30 mph. following the impact, the shoulder restraint system did not restrain my upper body. as a consequence, my head hit the steering wheel with sufficent force to cause multiple head and neck trauma including contusions, lacerations, muscle strain, a fractured nasal bone and septum, a severe headache, lingering pain, and delayed vertigo. my injuries would have been much more severe had i been wearing my eyeglasses or sunglasses. the jeep was propelled through the controlled intersection and eventually came to a stop in the southbound left-hand turn lane; it did not collide with any other objects. i expressed my concerns to daimler-chrysler officials about the "apparent" failure of the shoulder restraint system to prevent my injuries and they launched an investigation. their findings were that "the shoulder restraint system was not designed to restrain the driver in a rear end collision". if this is the case and if the shoulder restraint mechanism in this jeep is the current automotive industry standard in the u.s., then i would recommend federal regulations requiring vehicle manufacturers to: (1)design an improved industry-wide shoulder restaint system(s) to better protect motor vehicle operators and passengers from sustaining traumatic head injuries in rear-end collisions; (2)install such an improved restraint system in all new autos and trucks; and (3)provide opportunities to install these improved restraints in vehicles made earlier. *ak

The jeep was reversed up a driveway and placed in park. the driver got out of the vehicle, then about 20 seconds later, the jeep jumped into reverse and drove across the street and was stopped by a ditch. the hand brake was not activated. i did not report it at the time because i thought it must have been a driver error, but i saw the safety report on cnn (7/4/01) and realized that the incident was due to a defect. *ak

While warming up jeep in garage on flat surface i proceded to exit vehicle to return to the house, upon closing the door the jeep began to roll backwards i attempted to open the door and return to the vehicle i was unable to enter the vehicle drug me out the garage the front driver's door was bent forward to the bumper by the side of the garage i was squished between the side of the garage and the jeep. upon leaqving the garage i continued to attempt to stop the vehicle by pressing the brake with my hands i was unable to do this imy feet slipped on the ice in the driveway and i fell beneth the vehicle. the left front wheel ran over my left leg at the calf. ithe vehicle continued to roll until it came to a stop in a pile of snow against a light pole on the opposite side of the streed. at that time the vehicle started to roll forward and was stopped by the snow. the driver's door could not be closed, the engine would not start due to hitting the light pole with the bumper the collesion device was activated. i was taken to the emergency room with damaged nerves and tissue luckily no broken bones. the vehicle was taken to the jeep dealer in anchorage alaska where they replaced some parts and fixed the door. no action was taken despite my attempts at that time to notify the manufacturer through the dealer of the defective system that allowed the jeep to slip into reverse.*ak

Jeep was in park for about 30 secs. returned to jeep and found it starting to move in reverse. it picked up speed and in running after it i fell and hurt my knee. got back up and chased jeep for about 50 ft. it backed up into uphill driveway and slowed down. i was able to open door and pull parking brake which stopped jeep. i noticed that it still was in park. *ak

I complained to the dealer that the car poped out of park into reverse. they assured me that this had never happened, so i just thought i might not have engaged the car fully in park. i had backed up to a customer's loading dock, put the car in park. open

The jeep was idling in park when it accellerated in rerverse. i was dropping my children off at school and was standing next to the vehicle at the time. my 16 year old son was retreiving his book pack and baseball equipment from the back of the jeep. the jeep accelerated in reverse and pinned him between the jeep and a volvo stationwagon behind us. i jumped into the car and pulled forward to release my son. police and medics were immediately called to the scene. luckily, my son's injuries were not serious. damage to the hood of the volvo amounted to about $1300. after seeing a local news report on similar incidents involving jeep grand cherokees, i believe my grand cherokee has experienced a similar failure. the results could have been catastrophic!.*ak

I have experienced two incidents in the past three months involving my placing the vehicle into "park" and having the vehicle move in reverse while idling. there is also a frequent locking of the shift mechanism after sitting for periods. the shifter becomes locked in the "park" position and i must use force to remove the shifter from the "park" position. this produces the sound of breaking plastic although i notice no other adverse affects to the shifting. i had thought on both occassions when the car went into reverse on its own that i had merely misplaced the shifter, but now i think not. please keep me informed as to any possible manufacturer adjustment or recall of the problem.*ak

My jeep slipped into reverse while shift was in park. the car rolled back through my garage with the car door open and smashed through the garage causing damage to both the car and the garage. i was sure i did not leave the car in reverse. the car was in park when i got back into it. i discussed this with the tow truck driver, the insurance agent, the mechanic and body shop. i also called the dealer to see if they have heard of this before. they said no. i got no where proving that it was a defect and as a result my insurance and me covered the repairs. the tow truck driver also stated that he could not get the car to stay in park and it kept shifting into reverse and rolling back on his truck. he evidentually got it to stick so he could tow it.*ak

My wife was going to work on 08/14/00. she warmed the jeep up, drove up to the porch, left the engine running and placed the jeep in park. while inside the house, she noticed the jeep suddenly lurched and started moving backwards( this was on a nonpaved flat surface). . she ran out the house to try and stop it, but too late. luckily, it drove through my pump house in the back yard. the wheels rolled over a 4" high cement base which lodged the wheels to a stop.. it had shoved out the door and side of a 10' x 10 ' shed covering my water pump. it put a dent in my rear hatch door top and busted the rear left turn signal. i did not report it to police because it was in my yard and it did not dawn on me the transmission may have jumped out of park. however, on approximately april 12,2001 i had placed it in park , with the engine running, when suddenly it jumped in reverse with me still sitting in the seat. i immediately braked and again placed the shifter into park. nothing happened again, so i just shrugged it off as one of those things. but the other day i was talking with another jeep owner who had the same thing happen. so, i would like to report this incident in case others have had the same problem. i do not leave my jeep running in park at any time now, i do not trust it. plus, with the warranty runout, i fiqured nothing would be done about it anyway and i would just go through a lot of expense checking it for nothing. but, i do believe there is some kind of intermittent problem with these transmissions.*ak

The jeep automatically shifted to reverse after it was put in park and the driver was out of the car. we had to chase the vehicle, jump in and stop it before it would have crashed into a fence and possibly gone onto a major road. *ak

On october 30, 2000, when driving out of my driveway with '96 grand cherokee jeep, i stopped and put the vehicle in park to get out of the car to retrieve an object on the ground. when i left the vehicle i noticed it started to roll back, instantly i attempted to jump back into the jeep and secure it. i was unsuccessful in my attempt and the vehicle proceeded to roll backwards, crashing into my neighbor's house, causing extensive damage to house, garage and parked vehicles. i was also injured when attempting to stop the runaway vehicle, sustaining a fractured ankle and shoulder injury. a local police report was filed in the town of shrewsbury, massachusetts and a comprehensive report was filed with my automobile insurance company. i assumed that i may not have put the car in "park" since i never suspected a defect with the grand cherokee. after reading the article yesterday in the news, i could not believe it was so similar to my experience. if you need additional information please call or email me. i will be glad to provide you with the vehicle id number, my daughter has the car out of state, but when she returns i will obtain the number and send it to you.*ak

Vehicle was placed in park with motor running. driver exited automobile to pick up mail. driver noticed that vehicle was moving backwards and attempted to reenter vehicle to stop it. driver knocked down by door and vehicle rolled over both legs causing an offset fracture in right fibia and trauma to left foot. there is a police report number 797566. chrysler sent out an inspector, then sent a letter disclaiming any responsibility. further chrysler refused to supply a copy of inspectors report. driver required surgery with implantation of rod and screws. leg still not totally healed. hospital bills totalled over $10,000. *ak

In january of 2000, i put my vehicle into the park position, without the emergency brake on, and left it idling. i got out of the car, and when i turned around my car had rolled back and crashed into two other vehicles. i recently read an article in the denver post concerning this exact situation, while idling with the gear shift in the park position they "inadvertantly rollaway in reverse". the amont of damages i reported was for repairs to my vehicle only. my insurance provider will have the other amounts. please send me any and all information concerning this matter. thank you.*ak

The car jumped from park to reverse. driver of the vehicle suffered injuries and has medicals bills of about $60,000. *ak

I pulled my jeep grand cherokee into my bank parking lot, put it in park and spent a few moments getting out my bank card. then, i got out of my car and left the driver door open. went to the teller machine, inserted my card, i.d. info, etc. then turned to see my car just starting to back away. because of the way the wheels were turned, it basically backed in a circular motion and proceed to go right through a small shopping mall and the plate glass window of a shop. no one was hurt but substantial damage to the shop, mall and my car. geico paid for the damages to the shop and mall but i never cashed their check for my car because it was insufficient to get repairs at three different shops and i was waiting until i could round up the extra dollars i would need to have the repairs made.made.*ak

Car went into reverse when parked "park" reversed into a tree down the driveway at about 10 mph. there was extensive damage to the rear end. then, two months later, i was parked in park in front of our farm gate, motor running, when i hopped out to get the mail from the box across the lane. as i started to leave the open door, the car started to move from the stopped position in reverse. i ran alongside and jumped back it and stomped on the brake. it was this time that i looked at the gear shift and noted that it had moved from the park position to a place just above the r for reverse but indeed was in reverse! my body shop person had informed me of another jeep owner who was pinned against his garage door when his jeep grand cherokee went from park into reverse. i can get him to get in touch with this organization. the dealers response to me was "i propbably did not have it in gear properly and did i have the parking brake on?" believe me when i say.....i sure put it on now and check it double but sure don't trust it enough to idle in park......although after driving for 35 years i have never had the problem with other cars or trucks! the fuel pump had evidently been a problem for them as the dealer said that there have been several failures "but no recall" the pump has to be replaced by factory part at $500 plus dollars with an additional $700.00 for labor to install "and even then, we can't guarantee it but for 6 months! thanks to the la times for the article on the jeep reverse problem and i will bet you that there are more than a "small' number of complaints regarding this issue.*ak

The fuel gage does not properly indicate the amount of fuel in the tank. the electrical system shorts frequently, locking and unlocking the doors, opening and shutting windows by itself. the alarm system also shorts frequently, doing the same thing.

I put the vehicle in park, stepped out of the car, turned around and glanced at the car, and saw that it was rolling backwards down the street. i ran to jump into the car, landed chest first on the driver seat, with my legs dangling out the door. i saw that the vehicle was in reverse, rather than park, as i had left it. i threw the car into park. it kept rolling, picking up speed and forcing my body to begin slipping out the door. i reached for the foot brake, couldn't reach it, and fell out the door. the vehicle's wheels rolled 12 inches from my head. i jumped up and watched the vehicle crash into a neighbor's garage and stop. i don't know the dollar cost damage to the garage. *ak

Complete blowout along straight piece of highway under normal conditions. luckily i was able to remain in controll of the vehicle, but the blowout could have easily caused the car to go out of controll resulting in serious injuries. *ak (dot number: mkp9 tiresize: 245/70r15)

The transmission was rebuilt in jan.2001. on may 4th, 2001 i took vechile to amocco transmission to get a diagnostic of the transmission. was told there was a problem, since my vechicle was still under warranty, was told to take back to dealer. jerry's linclon-jeep dealer had my vechilce for two weeks and said nothing was wrong with the transmission, i gave them amocco's diagnotic report. on 5/20/01 i was driving on rt 81 south -va, when i put my jeep in to 4 wheel drive, it started to burn, called 911 and told to get out of vechicle. the jeep then proceeded to catch on fire. the woddstock,va fir department put out fire. it was towed to the woodstock garage(jeep dealer). it is estimated to have about $7500 worth of damage. i was told by my insurance company it might be totaled.. *ak

The catalytic converter failed at 47280 miles. chrysler refused to cover the components because the car has a salvage title, even though the component is still under warranted. which is 8 years/ 80,000 miles. *ak

Great weather, smooth road, a bottom of a hill, left rear axle broke at 60 mph causing the vehicle to spin and then roll. left rear wheel totally separated from vehicle. vehicle was a total loss after rolling and landing upside down.

The tire provided for the spare tire recall is not the recomended tire size for the vehicle. the owners manual says only the factory specified tire can go on an all time four wheel drive vehicle. however jeep still provided a different tire size. in addition with the larger spare inside the rear compartment, you can no longer use the safety netting or the privacy cover because the tire is larger than the original spare. the safety netting is very important in a crash to keep objects from hitting occupants inside. you can now no longer use the netting. the manufacturer needs to provide the correct spare!!!*ak (tiresize: 245/75-16)( dot number: tire size: 245/75-16 )

The transmission problem may have existed when we purchased car. but being that it was new to us, we did not know the difference between a good or bad transmission. i did at first say something to the dealership about the transmission, but they said it was fine that this is how it normally is. but the same issue that i have felt since day number one of our purchase is exactly what is wrong with it today. i have also found out from several different transmission specialists that chrylser jeeps have an inherent problem with their transmissions. they all fail for the same exact reasons. it is apparently an inherent defect in the transmission.*ak

Dash light's brighten and dim on their own. *ak

Fuel pump failed /hard to start /$800.00 to replace is a joke please help!!!!!!*ak

3th transmission in 2 years--40,000 miles!!!!

While driving approx. 40 mph, the driver swerved to avoid hitting a deer and the vehicle overturned, rolling twice. the airbags did not deploy, i assume because we weren't struck from the front, and my seatbelt didn,t secure, i also assume for the same reason. i was the passenger and was caught hanging half out the passenger window and the vehicle rolled over me breaking both hips and my pelvis. this happened on july 30, 2000 in shelby county, texas. due to some other reports i have heard i have learned that jeep cherokees have a history of overturning easier than another style of vehicle perhaps. *ak

Was driving on i35w heading south in tarrent county texas. was doing posted speed of 70m/hr and had the tread come off of the back right tire. vehicle was in 2 wheel drive at this time. lost control for a breif instant. got stoped safely, and put on spare tire. went to dealer to have vehicle checked 2 days later when open. found alinment was now off. had allinment fixed. went to firestone dealer in denton, tx and requested help. offered to replace tire with a new one. answer was not acceptable, because replacing one tire would give poor handiling characteristics. tried e-mailing firestone, got a reply about the recal of the tires that did not afect me. tried calling firestone, said they could not help. i do not feal safe driving my vehicle with firestones on it any longer and am wishing to try to get a different brand of tires to replace them. i can provide pictures of the damaged tire, and e-mail them upon request. *ak (dot number: 8xhl tiresize: p23575r15)

No summary listed for above vehicle. *ak

Bolts that hold gear box to unibody frame sheared in half while parking with a resulting total loss of steering control. *ak

Vinyl door panel began to peel away from door bolster on both front doors as well as right rear door. *ak

Had problem with fuel pump failing due to faulty fuel tank...because of this failure vehciles lose fuel to engine and vehicle shuts down(off) no power...if on a highway vehicle could shut down and driver and passengers are in danger.

Automatic transmission slipping. *ak

I was stopped at a red light wan about one minute later i was rear-ended by a chevy blazer. i had my seat belt and shoulder harness on but the top roller on the shoulder harness did not grab. for that reason my head hit first the steering wheel and then the windshield, leaving me with a fractured nose and contusion on my forehead. i believe the blazer must have been traveling around 45 mph because that is the speed limit on that road and he did not try and stop at all (complete inattention): there were no skid marks until after where he hit us. we were sent clear throught the intersection and up the sidewalk. luckily there was no cross traffic or pedestrians. *ak

This vehicle has cost us over $3,000 in the first 1 year and half we have owned it. i have never owned a vehicle with this little of mileage and had everything go up. we feel this auto is a total lemon and people should be made aware of the problems of this particular vehicle. we have never towed anything nor had it on anything other surface other than a paved road. i'm not sure what if anything you can do for us, but letting the nhtsa know about this vehicle is some reassurance. what really upsets me is that we bought this vehicle from a supposed reputable dealer. thank you for your time. i'd appreciate any information you can provide me on this particular vehicle as far as any other owner complaints etc. thank you for your time and attention to this matter. no safety defect listed within summary. *ak

Since the brake disc rotor was recalled on my car i wondered whether any other owners had a problem with the rusting of front axle joints and calipers hanging up. thank you!*ak

The fuel pump has been replaced four times and it has failed again and willbe towed to the dealers tomorrow 11/3/00. the dealer has told us it will cost us $900.00 to replace it again. please let us know what recourse we should proceed with. *ak

Sending unit of fuel system fails now when fuel reaches 1/4 of tank; jeep dealer is aware of the problem; a number of instances have been reported; chrysler however has not issued a recall. nhtsa has issued a recall on 1997 jeep grand cherokees for this exact same problem. recall should extend over to 1996 models as well.*ak

I sent a detailed letter to daimler chrysler after being refused by dealer. they only refunded my money for the cost of the front rotors. they would not reimburse me for the labor charges. i can't understand how they can do that when i had them replaced before the recall. that should show there is a problem. i wrote about all my problems with this "lemon" but i could not claim it was a lemon because i was leasing it at the time and in pa, a vehicle can only be declared a "lemon" when it is purchased, not leased. very dissatisfied with daimler/chrysler because they simply washed their hands of the entire problem. i have other problems to report, along with the receipts to prove they were investigated but nothing was ever done to correct the problems. please contact me to forward all receipts proving complaints before warranty expired. thank you

These particular tires were not made in the decatur,il plant; however when attempting to sell the vehicle all potential buyers walked away unless the wildreness at tires (regardless of where they were made) are replaced. i am not asking for a free set of replacement tires, but i would like to recieve a substantial discount to replace with other firestone tires that are not under suspension. thank you, j. burns. *ak (dot number: w2hl tiresize: p235/75r15)

This vehicle came with 16" tires. the original spare was a donut . this was recalled . they gave me a 15" tire for a spare. how can the car be safely driven when it has 16" tires if i put a 15" spare on in an emergency. nut and was recalled . the dealer gave me a full size 15" spare tire. when i complained to him that the car came with standard 16" tires he said that is all we are obligated to give you. how can a car that came with 16" tires

Replaced 4 fuel pumps in 5 weeks. occurs after parking and leaving vehicle. won't restart after parking. told i need to replace gas tank. problem got increasingly worse. 1st replacement-3 weeks, 2nd-6 days, 3rd-4 days. *ak

No summary

Right side rotor hub separated from braking surface disc causing no braking response from that wheel. my brother replaced rotors the same day discovering that the left side rotor was cracked also. after repairs were made, i found the recall on the internet. i feel wv should be included in your recall list as the mountain roads are dangerous to drive. i would like to be reimbursed for my out of pocket expenses for this occurrence.*ak

This tire is not considered part of the national recall due to the loaction of its production site; however, all four tires are splitting at the same point where the "vd" tires have separated from the wheel. the canada plant should be investigated and consumers should be allowed to have these tires replaced as part of the recall. *ak( dot number: vnhl tire size: p235/75r15 )

First differential failure happened on vacation trip after i installed two new tires. jeep started making high pitched whine & passengers & i could detect what smelled like hot fluids. stopped & noted liquid on engine, tires, and front differential. liquid was smoking! took to jeep dealer listed in this report & dealer rebuilt front differential. said all was ok. after 200 miles, front differential again failed and this time it was a major jolt! this time at 75 mph in heavy traffic! was able to maneuver thru traffic & get to side of road. front differential was "red hot!" & i was afraid of a fire. called jeep roadside assistance & they got me a tow. dealer where car was towed said front diff got so hot that it warped! also told me that the cause of failure was because i put new tires on front & not back. said difference in diameters on tires (new vs. worn) caused the quadra-trac drive to fail. later inquiry to damler-chrysler resulted in a "verbal" response that, "if there is as much as 1/2" difference in circumference of tires on the quadra-trac units, a drive train failure can occur." note that jeep had a recall on this type of full-time 4 wheel drives, but explained that a fire could result if a smaller spare tire was used. jeep should have gone further and explained that failure and fire could result from having tires with different circumferences. jeep has a file on my complaint, but wil not discuss or answer any questions. they also refuse to accept any responsibitlty and the "written response" was, "i have thoroughly reviewed your message and the entire file on this matter. your concerns are understandable. unfortunately there is nothing further that can be done to fully address these issues......" i now feel that jeep is well aware of the "potential safety hazard" associated with this situation and has down played it as much as possible by "just issueing a recall for spare tire usage". the public should be advised!

Shortage of evaporators and frequency of repairs indicates common problem

Rear differential ruined from use of smaller spare and driven only 21 miles at 50mph. uneven traction using smaller spare caused vehicle to be nearly unsafe at 50mph. a full size spare should mandatory.

Inside door panels seperated from door.the drivers side is the worst. all the panels are now coming apart.

Cracking and seperation is begining on three tires with dot vn, fouth tire failed last year. inspected by firestone, they would not provide me with a determination as to how safe the tires were. they informed they were over inflated, 30psi. all i can get from firestone is the run around.( dot number: vn tire size: p235/75r15 )

This pitman arm assembly failed at low mileage. consultation with mechanics indicated this as very unusual and could pose a serious safety hazard if left unattended.

At a stop light the aluminum power steering pump bracket which connects the pump to the engine block broke completely in half. the pump started to bounce around under the hood while the belt wraped itself around the fan. had i been on the freeway i wou

Cost for me to replace is $760. do not understand this component failing with this low mileage. dealer has this part on national backorder. was informed by dealer that there is over 100 of these units on backorder. it would seem there is a problem with this part if there is such a high backorder amount. no safety defect mentioned in summary. *ak

Fracturing of defective power steering bracket lead to sudden and complete loss of power assist; serpentine drive belt also slipped off of pulleys, rendering generator, water pump, and other mechanical devices inoperable.

Tread separated while driving on interstate. tire held air pressure. wife (lori) was able to control vehicle and pull over safely. blackwall was facing out( dot number: w2hl 1py tire size: p235/75r15 )

Front brake rotor problem was covered by daimler recall 879. seems that rear brake rotors should have been covered, too, since they needed to be replaced for the same reason of corrosion. *ak

No summary listed for above vehicle. *ak

A/c drain clogged up, soaking carpet and all interior of vehicle.smell terrible. dealer fixed 2 previous times but now says out of warranty. *ak

Transmission had to be rebuilt due to internal failure. vehicle would not shift causing hazard while driving. technician indicated that transmission was automobilt unit and not suitable for use in suv for towing as indicated by the manufacturer in the operating instructions. not covered under warranty. *ak

Vehicle vibration and load roaring noise reported 3 times to dealership. driveshaft was ordered but the parts were on back-order. we were told the vehicle was safe to drive, but the driveshaft vibration caused the transfer case to blow apart on the interstate at 70mph. this nearly cased the vehicle to go out of control. dealership then said the failure was due to vehicle abuse, but we had an independent mechanic and our auto insuance claims adjuster certify that the transfer case failure was due to the excessive vibration of the drive shaft. the bottom line: dealership knew we were driving an un-safe vehicle and tried to cover their error by accusing the customer of vehicle abuse. *ak

No summary listed for above vehicle. *ak

While driving down a residential street power steering suddenly did not respond. after looking under the hood i noticed the power steering pump was detached from the motor mounting. this bracket had separated in three places. i took this part to the dealer and was told that they new this was a defective part and they had already improved these with a new bracket but it was not their responsibility to replace them. if this would have happened at highway speed on a curve this may not have been a pleasant ending as total steering loss was experienced.*ak

When shifting transmission from park to reverse, the transfer case slips out from 4-low to neutral. *ak

I want to know if the time i used the temporary spare, in the rear of the car for a flat tire, had anything to do with the rear differential breaking. i rode on the temporary spare for approximatley 150 miles and the rear differential broke down approximately 10 months later.

Front differential went out after putting new tires on front. repaired & went 200 miles & failed again. jeep states that since vehicle is all wheel drive, a 1/2 inch difference in circumference between tires will cause drive train failure--have not seen anything written concerning such close tolerances--could have locked up and caused major accident. *ak

Exited off freeway, slowed down to merge into traffic. went over a manhole cover (not a big bump, normal manhole cover) heard noise like the tires picked up a stone. drove 1/2 block and heard a rubbing noise, decided to take vehicle to dealer since it was only a couple of blocks away. dealer said that the bolts on the right side motor mounts sheared off and motor was hanging. dealer said that this is not covered by mfg and that it was considered normal wear. i feel this is a safety problem, i have never had a motor mount break and leave an engine hanging, i have never had a motor mount break at 47,000 miles. vehicle has never been taken off road, has never been driven on gravel - it is a very pampered jeep! is there any recall or safety regulations on something like this? *ak

Low rythmatic droning noise when driving down the highway. delar says this is typical for jeep grand cherokees. *ak

During routine service, dealer noticed cracked exhaust manifold. noted this was a safety problem in that co could enter the vehicle interior. this is a premature failure of a key part of of the system. *ak

Air bag light comes on, door locks cycle and windows will not operate. the onboard computer records the fault. this has occured many times over the last 28,000 miles. the dealer has replaced most of the air bag elements twice and the door lock switches. the jeep has been to the dealer 9 times, worked on for 59 days, driven by the dealer 1141 plus miles and the failure observed by the dealer. the failure still exists.

As stated earlier repeated fuse failure worried about electrical fire. *ak

Purchased vehicle from mccune chrysler-plymouth-jeep as a previosly owned vehicle that just finished a lease. on 02/08/2000, while driving home from bowling, the transmission would not upshift causing the engine rpms to climb to 4-5,000 rpm's (continued home, 7 miles). wife next day 02/09/2000, took kids to school and on the freeway to her mom's house ( a distance of only 5 miles), transmission failed to stay engaged, she crept home at about 5-15 mph. this transmission was serviced every 12-18,000 miles. the last service done was at 70,150 miles, (atf+3, filter&gasket)failure happened at 77,740 miles, i was stunned! i called mccune and asked if there was a recall and if there was anything that they can do, i was given an estimate of $2,200+, and was told there was no recall. i took the jeep down to a local transmission shop (coronas transmission) and was told that the transmission was "burnt up". went to get a second opinion at aamco, given estimate of $1800+. i was so disappointed that a "top-of-the-line jeep grand cherokee limited 4x4" failed to perform at such a low mileage. in my disheartened state, on 02/11/2000 i traded my pride and joy (took a heavy loss) for a ford expedition xlt. as much as i loved my jeep's styling, performance and luxury, i will never buy another. *ak

Exhaust manifold does not crack unless they is defective or installed incorrectly. it is odd that this part was stocked by the dealer and the person behind the counter new the price ($640.00) without looking it up. if this is something that is common to their product they should be responsible for repairs. if it is left unfixed exhaust fumes will enter the passenger compartment. thank you. *ak

Driving along normally, all of a sudden my wife flipped out on me for no good reason. stopped the jeep. she got out. said she was leaving me and the kids. now unable to locate my girlfriend. no safety defect mentioned in summary. *ak

1) differential ring & pinion gear failing. causes significant pulsation/vibration, most severe at 50-70 mph. has worsened over past month. awaiting replacement (2) while accelerating, transmission shifts back and forth btwn 1st and 2nd 2-3 times times before finally settling into 2nd. (3) 4wd transfer case very hard to get into full time 4wd. also, very hard to get out of any 4wd mode (back to 2wd). indicator shows 2wd mode when truck still in 4-wd, requires violent reversing to get out of 4wd. (4) left rear door interior vinyl panel has come apart twice, repaired both times.

When vehicle is cold, it does not shift from second to third gear properly,causing loss of power

My son was involved in a roll over accident while swerving to avoid a deer. the jeep did a slow roll onto its roof. the speed involved was not very high because the jeep did not slide for any distance on the roof. all repairs had been completed when we notice a thumping noise in the left front of the jeep while driving over bumps. it took a number of months to determine that the noise was coming from the left front sway bar link. the link has a ball joint protected by a rubber boot. the boot hid the fact that the ball was loose from the socket and the noise was the ball slamming in and out of the socket. i personally replaced the link not making the connection to the roll over accident untill some time later. during a discussion with my insurance company it dawned on me that the link may have contributed to the roll over. the jeep rolled to the right. if the ball joint on the left front sway bar separated during my son's attempt to avoid the deer then a significantly larger body roll angle would have been allowed without the countering effects of the swaybar. i feel this problem has a significant effect on the vehicles capability to limit body roll during an attempt to swerve and avoid a road hazard of any kind. jeep has completely redisigned the swaybar link on newer grand cherokees. the ball joint swaybar link on the 1996 model has not been replaced by another part and is still out there on all 1996 grand cherokees. i feel that this is a significant safety hazard and am thank full that my son was not traveling at a higher speed when the roll over occurred. *ak

Multiple rear axle problems, each diagnosed by owner prior to failure. (the dealer didn't want to admit there was a problem) this vehicle has averaged one new rear axle every year, including this year which i am waiting on parts. the engine's faulty mass airflow sensor quit operation while driving down the rocky mountains on some switchback roads. the engine abrubtly quit running, causing the vehicle to loose steering and braking control. only quick thinking by using the parking brake saved the four people in the vehicle from eminent death. the engine reluctantly restarted after a few seconds and we continued down the mountains. however, a few minutes later the engine died without warning for a second time and we were forced to hold the jeep on the mountainside with the parking brake engaged. i can't believe no one has died from this vehicle! this situation has occured on two separate trips, approximately one year apart, after reprogramming the engine management computer, and replacing the mass airflow sensor and remapping the engine management computer for a second time. for the first two years i owned this vehicle, it was in the shop over 36 times for warranty related repairs. what a piece of junk!( dot number: tire size: p225/65r16 )

Sunroof rusted out- replaced by dealer, automatic door locks failed and vinyl paneling peeled- both thing replaced by dealer. check engine light came on for no reason- sensor replaced twice by dealer.

Right and left brake rotors detached from wheel hub at same time causing complete loss of front brakes. car had to be steered onto shoulder to avoid collision

Brakes are released by abs system as vehicle is braking once a slow speed is reached, causing it to drift forward. occurs intermittently.

Left front brake rotor completely separated & shattered -right front rotor severly corroded -same as ea99-014

No summary.

The rear carrier bearing in my 1996 jeep grand cherokee is bad....this would not be a problem but i have been told by many differant mechanics including three local chrysler dealers that this is a widespread problem that should have been recalled. i reported earlier that it was a pinion bearing , that was in error, it is the rear carrier bearing. what can i do to report this to chrysler corp and is there any info you can give me to assist my problem.

The rear pinion bearing on my grand cherokee is going bad.......this would not seem to be a problem if not for the fact that every mechnaic i speak to tells me the problem is very widespread. this is a problem according to the machanics that should be recalled. i spoke to the local jeep dealer ,even they agree the problem is widespread, yet nothing is being done by chrysler corp to fix the problem!

Pulled on to highway from driveway proceed about 1 block when the hood flew voilently open. there were no cars in front of me and a truck and 2 autos behind me i got the jeep to the side of the road and stopped. the safety latch and the regular latch failed. i am being told it is not a problem and therefore the manufacter is not going to take any responisiblity for the $1067 body shop estimate or my frayed nerves. i found two or 3 other hood problems listed on your website but can tell if they are similar. thanks for any light you can shed on this problem. i am left with the feeling from the jeep people that i did something wrong and they don't care to help. the safety latch never caught or at least it didn't hold , and there was not evidence of damage to either latch.

The air conditioning system has been leaking coolant into the car for the last several months. the problem is severe. we have returned the car to the dealer innumerable times since december, and each time have been advised that the problem has been fixed. the last time, they said chrysler knew of the problem and had designed a definitive fix. we tried that -- yet again the air conditioning system is leaking. we have tried without success to contact chrysler and have been directed all over the globe. yet no one has responded to us. please help. it is apparent that they cannot fix the problem and we are tired of the extreme inconvenience and potential danger of these leaks.

The latch assembly fell into the door interior after the metal on the door assembly failed. the vehicle was taken to the body shop at dirk waltz chrysler-jeep, midland, mi. the estimator ( mario?) said that they had seen a rash of these failure recently. the service manager, scott therryl (?), looked at the door. gregory taylor, damlier-chrysler district ser. manager, was contacted. the recurring problem was described by the estimator as a failed weld at the lower hinge that causes the door to mis-align. the mis-alignment causes the latch assembly on the frame to strike the door latch incorrectly. the repeated mis-strike causes the metal to fatigue, and the latch detaches from the door suddenly. there was no obvious problem until the failure occured. the door could have easily poped open in a very low speed collision. damlier chrysler has denied any responsibility for the problem, even though the problem appears to be related to a poor weld design in the door box.

Water pump replaced 2 times by dealer, air conditiong compressor continues to fail. front end vibrates when braking from 35 m.p.h. + causing to back off on the brakes and reapply. rear wiper motor failed. all 4 interior door panels peeled and replaced by the dealer.

Vehicle has excessive and violant vibrations at 65-70 mph, loud roaring noise. two chrysler 5 star dealership has serviced vehicle on numerous occasions including a factory zone rep analysis. currently the vehicle has been serviced with a new gear shift differential, transfer case and drive shaft, 4 new tires and shocks with no improvements resulting in $3000 in service cost. no resolution.... vehicle is extremely dangerous with extreme violant shaking. chrysler is contending that the vehicle has high mileage and is not under manufacture warranty and is not liable. i have researched other similar conditions with the same consumer complaints. many were accident related. *ak

Vehicle was in "park" w/engine running. engine engaged itself in "reverse" on flat drive, went 122' smashed into a tree, continued 22' rear end of vehicle lodged itself on wooden deck of building with trail hitch, then went forward 100' feet knocking down two 5-6" diameter trees before coming to a stop. vehicle had to be taken out of "park" to remove off of trees.

While stopped with the engine running, the transmission in "park" the vehicle automatically went into reverse. no one was in the automobile at the time. it crashed into a dellivery truck, and then jumped into "drive" and fortunately the driver was able to reach into the open door and turn off the engineoff. damage to the vehicle exceeded $5,000.00 and fortunately no persons were injured. witnesses reported that the driver was outside the vehicle for 5 minutes before the vehicle took off in reverse and accelerated. *ak

Horn has never consistently worked

Vehicle was in "park" w/ engine running. engine engaged itself in "reverse" and backed up. driver who was standing by driver side door was knocked down and run over, causing injuries; car continued backing up and crashed into front of building. *ak

No summary

The fire under the dashboard melted so many of the components that they have not yet been able to identify the source of the fire (as of 2/12/99). it is currently at southbay jeep, torrance, ca 310/542-0900 ext 3051 pending action by my insurance company.

Steering wheel locks up on left hand turns. dealer replaced pump 1997. *ak

Cold transmission will not shift from 2nd gear to 3rd. transmission slips out of gear, causing loss of power. dealer recommends new transmission. not covered under warranty. *ak

Automobile would not shift(or had trouble shifting) into 3rd gear when outside temperature was below 32 degrees. *ak

Unable to maintain alignment, dealer will not align vehicle under warranty,

Rear windshield wiper was seldom used (3- 4 times only). when first used this year, it stopped after a couple of wipes. dealer replaced motor. *ak

Tailgate lock assembly will not unlock at times. the main power switch must be toggled back and forth before it unlocks. dealer replaced lock assembly on 1/5/97. because of high cost of repairs, i have to wait this long to have it fixed. *ak

Bracket snapped at idler pulley rupturing serpentine belt causing loss of power steering and overheating before engine shutdown

I think my car should be declared a lemon.

Dealer has looked at the vehicle, and found no problems, however, it still doesn't work correctly. as well, the passenger front door panel came a part, the tail pipe rattles, the front right shock bushing failed, the panic alarm sometimes will not disenguage, there is a vibration at 55mph, the front left speaker has come loose and makes a rattle, the cruise control over/under accels/decels, and the headlights will sometimes stay on after you turn them off.

Chemical substance possibly sodium-azide, fumed in drivers face from steering column. unknown personal physical damage at this time. driver has sustained medical problems. please contact us. manufacturer has no sense of urgency!! need help to analyize this substance on clothing and interior of vehicle.

Power control module failed due to loose plug.

Latch on tailgate door failed. *yc

Rear axle seal failed.

Electrical malfunction resulted in ear lamp/headlight/radio/clock failure.

Electrical problems with radio and clock.

Rear lamp failure.

While shifting gears from 4 wheel hi to 4 wheel low and back, the transfer case makes a grinding noise.

Differential unit does not lock the rear wheels in extreme low traction conditions.

Horn button is difficult to locate.

Seat belt on right side of vehicle failed.

Rear door failed.

Consumer notices that the passenger side air bag was bubbling.

Radio failed.

Steering gear box failed. qcaw

Turn signal bulb failed.

Rear tail light wiring failed.

Internal door panels came apart.

Anti-lock brakes failed, causing accident.

Vehicle is leaking under transmission.

Door panels failed.

Engine block failed.

Transmission lever is loose and vehicle will not always start in park gear.

Vehicle pulls to the right while driving.

Door panel trim failed.

Oil gauge failed.

Noise in engine.

Oil pressure sensor/gauge failed.

Tire would not balance properly. (goodyear p 225/75r15 owl as).

Transmission failed.

Oxygen sensor failed.

Heater failed.

Transmission 0-ring seal failed.

Brakes failed.

Driver's seat belt rubbed on leather seat and caused abrasion on material.

Driver and passenger front door panels warped and detached from door.

Rear tail lights leaking water creating moisture inside lense.