Hyundai strips arbitration clause from warranty – 12/9/13
The Center for Auto Safety is the nation’s premier independent, member driven, non-profit consumer advocacy organization dedicated to improving vehicle safety, quality, and fuel economy on behalf of all drivers, passengers, and pedestrians.
by Ryan Beene
LOS ANGELES — Hyundai Motor America has dropped a policy requiring that some warranty coverage disputes between customers and the factory be settled through arbitration.
Until Friday, Hyundai included the clause in its new-vehicle warranty contract, which also gave customers the ability to opt out of the arbitration clause within 90 days of a new-vehicle purchase.
A report about the arbitration clause appeared in The New York Times on Friday. Shortly after the article was published, Hyundai issued a statement saying the policy would be dropped.
Read more: https://www.autonews.com/article/20131209/RETAIL07/131209868/hyundai-strips-arbitration-clause-from-warranty#ixzz2nBOCFqfk