The Center for Auto Safety

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How we use your complaints

From the infamous Ford Pinto to Firestone tires, CAS has used consumer complaints to obtain recalls and make auto and tire companies take responsibility for their defects and lemons. Consumer complaints led to passage of lemon laws in every state and stronger safety standards for every car. Without consumers telling the world about their lemons, there would no lemon laws, fewer recalls and weaker safety laws. We need you to add your complaint to our files. All information you submit, except your e-mail address, will be made part of our public complaint database maintained on this website to generate recalls and other remedies for all consumers with similar problems and so that consumers can organize around common defects and industry abuses they encounter.

To update your complaint or contact CAS, write complaints@autosafety.org.To update your complaint, please provide make, model & year along with your name & address.